5UXCR6C09M9F386532021 BMW X5xDrive40i

Water is leaking from the microphone housing directly above the driver’s seat during normal operation. The water drips onto the driver’s head and into the roof‑mounted electronic components. This creates a safety hazard due to potential electrical shorting, distraction while driving, and possible malfunction of overhead electronics. The vehicle has only 63,000 miles, and I purchased the extended warranty. BMW denied warranty coverage and classified the issue as “wear and tear,” despite the fact that water intrusion into interior electronics is a potential design or assembly defect involving the panoramic roof drainage or sealing system. BMW North America told me the dealership would have a 50% goodwill authorization documented for the repair, but the dealership had **no record** of any goodwill coverage when I picked up my vehicle. Additionally, I was charged **$308 for one hour of diagnostic time**, of this issue and this diagnostic fee does **not** apply toward the repair cost. This is concerning and unfair business practice. I have owned multiple vehicles with sunroofs exceeding 150,000 miles and have never experienced water intrusion of any kind. This appears to be a defect that poses a safety risk and may affect other BMW X5 vehicles.

I am reporting a front differential/front drive axle failure and a separate steering wheel/steering column adjustment issue. The vehicle was brought to an independent BMW/German repair shop for a routine oil change/inspection. The shop advised me that the front differential/front drive axle assembly had failed or was severely damaged and needed repair/replacement. The vehicle/component is currently at the shop and should be available for inspection upon request. I am concerned this could put my safety and others at risk because the front differential is part of the AWD drivetrain. If it fails further while driving, it could affect drivability, traction, or vehicle control, especially at speed or in poor road conditions. The issue has been confirmed by an independent service center. To my knowledge, it has not yet been inspected by BMW, police, insurance, or government reps. A third-party warranty inspector may inspect it before repair. The exact cause is UNKNOWN. I was told BMW appears aware of this issue because the replacement part has a newer/superseded part number. This suggests BMW may have revised or updated the original part. I do not know if BMW has formally acknowledged a defect, but I am concerned this may be a broader issue given the low mileage. Separately, the power-adjustable steering wheel/steering column sometimes makes a grinding/vibrating noise when I start the vehicle and the wheel automatically moves out/down into the driving position. There were no warning lamps or dashboard messages. The exact date it first appeared is UNKNOWN, but it has occurred more than once. I previously raised this type of issue with a BMW dealer and was told it was a known issue. The exact cause is UNKNOWN. I am concerned it could involve the steering column adjustment mechanism or related components. I am reporting both issues because the vehicle is low mileage and I am concerned they may be safety-related defects rather than isolated maintenance items.

I am having issues with the starter motor / battery. I have read extensively about issues with BMW X5 models having recalls during the production period of my vehicle. BMW is trying to charge $3,000 for a new starter and battery. I feel that this is a known and significant issue with BMW X5 vehicles produced during the same period as my vehicle and would like for this to be covered under recall.

The vehicle's HVAC system failed due to a leaking air conditioning evaporator core. This single component handles both cabin cooling and the windshield defrost/defog function, so its failure compromises a safety-critical visibility system in addition to climate control. The failed component is available for inspection upon request. Safety risk: The vehicle is operated primarily in Florida, where ambient temperatures regularly exceed 95°F and interior cabin temperatures without functioning AC can exceed 130°F. Operating a vehicle in these conditions causes driver fatigue, reduced reaction time, and heat-related illness — all of which compromise safe vehicle operation. Loss of the defrost/defog function also creates a visibility hazard in the humid and rainy conditions common to the region. Vulnerable passengers including children and elderly riders are at additional risk of heat-related illness. Confirmation: The failure was diagnosed and confirmed by an authorized BMW dealer service department as a leaking evaporator core requiring complete dashboard removal to repair, with a quoted repair cost in the multiple thousands of dollars. Inspection: The vehicle has been inspected by the dealer only. It has not been inspected by the manufacturer, police, or insurance representatives. Warning indicators: No warning lamps or dashboard messages appeared prior to the failure. The first symptom was sudden loss of cabin cooling from the AC system. Critical context: This failure occurred at only 12,500 miles on a five-year-old vehicle that has been driven an average of approximately 2,500 miles per year. AC evaporator cores are not wear items and should not fail under any reasonable use conditions at this mileage. This is a widely documented defect pattern affecting 2019–2026 BMW G-series vehicles (X5, X6, X7, and Alpina XB7). Numerous owners across multiple model years have reported identical premature pinhole evaporator leaks at low mileage. The leading technical analysis attri

The vehicle’s rear differential has developed significant internal "play" (excessive clearance between gears). This defect manifests as abnormal vibration and inconsistent power delivery to the wheels. The vehicle was inspected by an authorized BMW Technician at Passport BMW . Although I reported hitting a curb (low-speed impact), the official diagnostic report from the BMW Technician explicitly stated that the curb impact did not cause the differential failure. The technician identified the issue as a failure of the internal differential components, which is consistent with numerous reports of drivetrain defects in the B MW X5. Despite the vehicle being well under the 50,000-mile warranty threshold and the technician’s own finding that external damage was not the cause, BMW is currently refusing to honor the warranty repair for this critical mechanical component. I purchased the vehicle in March 2025 Certified Pre owned.

After the car was.parked in sun for aome time during shopping at Costco, it did not start. We had to use remote starter which worked. However, upon doing some research I found that overheated starter is a known and recalled problem with 2021 X5 and remote start could have caused fire. Dealership also confirmed it to be the smae pronlem , but BMW has not listed this vin as recalled. I contacted BMW and they denied that it was same.problem, although mine is also 2021 X5 with smae.overheated starter problem.

2021 BMW X5 xDrive45e PHEV, built October 2020 by BMW AG (Germany). In-service Oct 28, 2021. Vehicle intermittently shows "Drivetrain Malfunction — you can continue driving" warning. DME scan reveals 5 fault codes, all for the conventional 12V pinion starter: 21A50A — Pinion starter: timeout occurred several times in succession 21A511 — Pinion starter: timeout 21611A — Pinion starter: starting torque could not be built up; high counter torque and/or undervoltage 216119 — Pinion starter: line break in starter control (KL50/KL30) 216115 — Pinion starter: attempt to start with blocked starter detected 21A50A and 216115 are protected memory codes that cannot be cleared by standard OBD-II tools. The main 12V AGM battery was replaced and registered; codes continue to recur. This signature matches the B58 pinion starter defect addressed in NHTSA Recall 24V-576 (Aug 2024) and 25V644 (Nov 2025, physical starter replacement). The vehicle's German manufacture date falls inside the production windows of KBA recalls 15630R, 15632R, and 15633R — all covering X5 G05 for short-circuit and fire risk from starter relay corrosion or inadequate mounting. BMW AG has issued an ADAC advisory not to leave affected vehicles running unattended after starting. BMW NA Customer Relations was contacted. Initial verbal response: U.S. recalls don't apply because the xDrive45e PHEV uses a different starter than non-hybrid B58 vehicles. However, codes 216115 and 216119 only exist on vehicles equipped with a conventional pinion starter — confirming this vehicle has the same component. The subsequent written denial pivoted to warranty expiration without addressing the technical or recall-scope questions. Filing so the field record reflects this defect signature for future U.S. recall scope expansion analysis.

The contact owns a 2021 BMW X5. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The vehicle was taken to the dealer where it was diagnosed that the air bag had failed and that the air bag and/or the sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage was approximately 63,382.

Front Differential - Repair/Replacement on 2021 BMW X5 M50i. Extreme safety issue. Ironically failed right after 50k warranty. Currently at 50742 miles. Brought vehicle in 6 different occasions in the last year and a half. One time for a similar issue (approx. 1 year ago) and instead of addressing the problem at the time they just replaced the transfer case, masking the root issue and pending complete failure of the system.

Water pump failed while driving on highway. Completely shut down and began to smoke violently. Luckily wife was able to pull over immediately without crashing. Wife and children very disturbed. Looked up issue and 720000 BMW x5 have been recalled with same exact issue. Ours is not. Why?????

The original B58 engine (B58B30M0, 2015–2017) utilized a conventional mechanically robust gerotor oil pump with predominantly metallic internal construction and demonstrated strong reliability in field operation. Beginning with the B58 Technical Update introduced for 2018 production (B58B30O1), BMW redesigned the lubrication system by integrating the engine vacuum pump and oil pump into a combined variable-displacement assembly. This redesign introduced a thermoplastic internal adjusting ring (carrier) responsible for regulating oil pump displacement through rotor eccentricity control. This component, constructed from reinforced thermoplastics including PA66-GF materials, operates within a chemically aggressive and thermally cyclic environment involving continuous exposure to engine oil additives, fuel dilution, condensation, and repeated heat cycling. While acceptable under accelerated validation testing, real-world operating conditions increasingly demonstrate premature degradation consistent with polymer embrittlement and fracture. Observed Failure Mode Documented owner and technician reports indicate that under cold-start conditions — particularly in sub-freezing climates — elevated oil viscosity and startup load impose increased mechanical stress on the thermoplastic carrier. Fracture of this internal component allows debris intrusion into the pump mechanism, resulting in unstable oil pressure regulation. Commonly reported precursor symptoms include: • Inability to perform electronic oil level measurement via iDrive • Erratic or oscillating oil pressure behavior • Intermittent lubrication warnings or absence of warning prior to failure • Rapid progression to bearing damage and engine seizure In many cases, drivers receive insufficient warning before catastrophic lubrication loss occurs. Vehicles may become disabled without notice, including during highway operation or winter driving conditions, leaving occupants stranded in potentially dangerous environ

See attached document for complaint.

The contact owns a 2021 BMW X5. The contact stated that while starting the vehicle, the Push to Start button failed to function as intended. After several attempts, the vehicle started. The drivetrain warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed, and determined that the starter had failed and needed to be replaced. The dealer informed the contact to cease driving the vehicle due to safety concerns. The vehicle was not yet repaired. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure. The failure mileage was 47,600.

The contact owns a 2021 BMW X5. The contact stated that while driving at an undisclosed speed on the highway, the vehicle shut off. The vehicle was pulled off to the side of the road, but failed to restart after several attempts. The vehicle was towed to a local dealer, where it was diagnosed with starter failure. The dealer referenced NHTSA Campaign Number: 20V761000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.

the vehicle delays to start and will not recognize that key is in the vehicle. the starter button has to be pushed three times until the vehicle recognizes the key is in the vehicle. the vehicle was inspected at a BMW dealership and no codes or errors were found. battery is still good but possible issues with the starter.

The contact owns a 2021 BMW X5. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the VIN no longer showed the recall as being open. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2021 BMW X5. The contact stated that while attempting to start the vehicle with the Push to START button, the vehicle failed to start. There was a clicking sound coming from under the hood. The failure was intermittent. The contact replaced the hybrid battery; however, the failure reoccurred. The contact stated that after several attempts, the vehicle started. The vehicle was taken to a dealer; however, the failure was not duplicated. The vehicle was taken to an independent mechanic, where it was diagnosed with a pinned-out emission circuit and starter failure. The contact was informed that the starter needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall; however, the VIN was not associated with the recall. The vehicle was manufactured a month outside the date for the vehicles included in the recall. The contact was advised to contact the manufacturer and make the manufacturer aware of the failure. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

The contact owns a 2021 BMW X5. The contact stated that while driving at undisclosed speeds, unknown warning lights illuminated on several occasions. The failure had occurred while driving and while restarting the vehicle. The vehicle was taken to a dealer, where it was diagnosed, and determined that the starter had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 44,000.

I am writing to formally file a complaint and request an expansion of recall coverage regarding a starter motor failure on my 2021 BMW X5, which occurred at approximately 38,000 miles. Recently, my vehicle experienced a sudden failure to start. After inspection, the issue was diagnosed as a starter malfunction. I am aware that BMW has issued a recall addressing starter-related defects for certain vehicles of the same model year and configuration. However, I was informed that my vehicle’s VIN is not included in the current recall list. Given the relatively low mileage, the nature of the failure, and the existence of an official BMW recall for the same defect, I believe this issue represents a manufacturing or design defect rather than normal wear and tear. A starter motor failure at 38,000 miles is both unexpected and unacceptable for a premium vehicle such as a BMW X5

In the middle of driving, multiple warning lights came on in the car and the steering became very stiff, which made it difficult to steer the car. We brought the car to the dealer service station and they identified that the crank pulley system had a failure and the vibration damper needed to be replaced. Apparently, this issue also resulted in the engine not properly charging the car battery, which also resulted in battery failure. This car only has about 38,000 miles on it and has been plagued by safety issues. The difficulty steering the car could have resulted in an accident on the road. This same car also had a water pump failure at approximately 35-36k miles that was separately reported to NHTSA previously.

BMW 2021 X5 Engine starter failed. BMW South Miami dealership troubleshooting found the starter motor faulty and replaced it. This failure is NOT part of the current starter recall for BMW X5. (25V644000) My X5 maufactured date is June of 2021. I purchased the X5 In July of 2021. I paid $2166.35 for repairs and I am seaking a refund.

I was driving 75mph on the highway and my sunroof exploded while driving. It sounded like a gunshot above my head and shattered while going 75mph. This vehicle and other bmws that share the same sunroof glass are not fit to drive on the road until investigated further. There has been recalls and lawsuits for this. This a supplier or install issue when the car was manufactured. It’s not safe while driving and the glass spontaneously combusts into a million pieces. I have contacted BMW NA and they stated there is nothing they can do about it. The service was paid for because I need a vehicle. I would like this investigated as a warranty claim so I can claim back the fees I have paid.

The contact owns a 2021 BMW X5. The contact stated that while driving at various speeds, there was an abnormal grinding and clanking sound coming from the front end of the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that the front differential was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 36,400.

The vehicle shakes at low speeds with a jolt and vibration when turning. When I pressed the accelerator from a standstill, the gas pedal broke off from its floor mounted bracket.

The contact owns a 2021 BMW X5. The contact stated that upon starting the vehicle, there was an abnormal sputtering sound coming from the vehicle. After several attempts, the vehicle was able to start. The vehicle was taken to the dealer, where it was diagnosed with starter failure. The contact was provided with the following DTC: 0012240600. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. Upon further investigation, the contact associated the failure with NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). However, the VIN was not included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 55,000.

The contact owns a 2021 BMW X5. The contact stated that while driving at an undisclosed speed, the coolant warning light illuminated with the message "Coolant Dangerously Low - Fill Right Away" displayed on the instrument panel. The message was displayed on several occasions. The vehicle was taken to a dealer where the dealer discovered coolant leaking from the bottom of the vehicle and diagnosed that the water pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer under warranty. The failure mileage was approximately 40,000. The VIN was not available.

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine/transmission mounts were diagnosed by Sterling BMW (Newport Beach, CA) as “sagging” and in need of replacement at only 38,437 miles. The components remain on the vehicle and are available for inspection. How was your safety or the safety of others put at risk? If engine mounts are in fact deteriorating prematurely, the drivetrain may shift during operation, affecting vehicle stability, steering alignment, and braking response. This could cause a sudden loss of control and create a hazard to occupants and other drivers. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Sterling BMW performed the inspection on October 2, 2025, and documented the issue in their inspection report, listing “motor mounts are sagging” under “Needs Immediate Attention,” with an estimated repair cost of $2,301.12. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? BMW of North America was contacted on October 15, 2025. They verbally denied warranty coverage, refused to provide a written response, and did not investigate further. The issue has not been independently inspected by police or insurance representatives. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No dashboard warning lights or messages appeared. The issue was only reported by the dealer during the October 2, 2025 service visit. I have not experienced noticeable vibration, noise, or performance changes that would typically indicate failed mounts. This raises concern that the diagnosis may either indicate a premature defect or an unnecessary upsell.

The front differential on my BMW failed at just 47,000 miles. There were no warning lights—only a faint grinding noise that gradually worsened. After inspection, the dealership confirmed the failure and quoted $9,000 for replacement. In speaking with other BMW owners, I’ve discovered this issue isn’t isolated. Many have experienced front differential failures around the 50,000-mile mark, suggesting a troubling pattern. This raises serious concerns about the reliability of this component and whether BMW is adequately addressing what appears to be a recurring problem.

Around September, 2025 several small puddles was under the vehicle. Made an appointment with BMW to have a 2021, X5 inspected. The BMW dealership technicians diagnosed the problem as a Water pump -Engine coolant. There was no previous warning messages notifying a problem with the vehicle cooling system. Vehicle total mileage was around 58,000 miles at the time of problem found.Cost of damage was over $2,000 to fix at dealership.

Component Failed: Water pump (engine cooling system) - Part has been superseded by BMW with upgraded version, indicating manufacturer awareness of defect. Failed component retained and available for inspection upon request. Safety Risk: Complete water pump failure at 56,611 miles created immediate risk of catastrophic engine overheating and potential engine seizure while driving. BMW-certified mechanic warned that driving vehicle even short distances could result in total engine failure, creating risk of: Sudden loss of power on highways/intersections Engine fire from overheating Being stranded in dangerous locations/conditions Complete loss of steering assist if engine stops Confirmation: BMW-certified independent mechanic (formerly employed by BMW) confirmed water pump failure and identified it as "common B58 engine issue." BMW dealer (Silver Spring) immediately quoted exact repair cost of $2,300, indicating familiarity with this failure pattern. Mechanic documented that BMW has superseded the original part with an upgraded design, suggesting manufacturer acknowledgment of defect. Inspection Status: Failed part preserved by mechanic with full documentation including BMW's superseded part number from their system. Vehicle not inspected by BMW due to dealer network failure - three dealers failed to respond, one took 5+ hours to return call, none could provide service in reasonable timeframe. Warning Signs: No prior warning symptoms. Failure was sudden and catastrophic. Temperature gauge spiked without warning during normal driving conditions. No previous cooling system issues or warning lights. Regular maintenance performed per BMW specifications. Additional Pattern Evidence: Research reveals extensive documentation of identical B58 engine water pump failures between 40,000-60,000 miles across multiple BMW models (X5, X3, 3-series, 5-series) on owner forums. BMW's decision to supersede the part without issuing a recall suggests they are aware of the defect.

Steering the vehicle in a low gear causes the vehicle to tremble or shudder. The dealership identified the problem to be the transfer case fluid. In manufacturing, BMW put a fluid which did not meet the specifications of the vehicle. The transfer case fluid is documented in the manual of BMW X5 M50i (2021) to be something which does not require replacement in the lifetime of the vehicle. I raised this issue when the vehicle was under warranty, but the dealership ignored the issue. After the warranty period was over (62,000 miles), the dealer recommended that I replace the fluid to fix the shudder issue. It is a very well known issue, and there is a service bulletin issued to the dealerships to deal with this particular case (SIB 27 02 20). After the fluid replacement, the issue went away. This issue is widely known by the dealership, and it is a safety issue. I had to pay for the fluid replacement, and I believe BMW should have recalled this issue to replace the fluid for ALL X5s manufactured in 2020 and 2021. This is a safety issue.

Described by BMW as a "malfunctioning passenger restraint system", the sensor detecting weight in the seats is faulty without any external factors. The safety of both minors and adults is placed at risk when a system like this malfunctions, either keeping the airbag on or off. The automatically-adjusting seatbelt is also affected by this. There was a warning message for this displayed.

A drivetrain malfunction warning, chassis warning, auto level suspension was locked, and check engine light was on while driving on the freeway. We made it home safely and parked the BMW X5 45e inside the garage. I plugged in my charger and was not able to charge. Went to start on electric mode/hybrid mode but was not able to turn on. Then I switched to sport mode via gas and engine started but stuttered, and was unable to switch gears from parking to reverse or to forward. Engine continued to shut studded and then engine and electrical completely shut down. I will contact BMW Riverside on Monday.

Similar to the incident described in [XXX] , BMW has refused to assist with repairs related to defective vehicle cupholders, causing the headunit wiring to short out and fail. This also causes any number of safety items to become unavailable as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Formally reporting a serious and recurring safety issue with my 2021 BMW X5. Over the past five months, I experienced three separate incidents where the vehicle abruptly stopped while driving, each time displaying a red car warning light on the dashboard. The red malfunction symbol was similar to the below image (found online) Description of the Issue: Each of these terrifying safety experiences occurred while the vehicle was in motion—all on surface streets—the car suddenly came to a jarring and immediate stop on its own without my input or applying the brakes. There were no cars close to or in front of me or debris in the road that would require the car to stop to avoid impact. The red car icon appeared on the dashboard (commonly associated with collision warning or automatic emergency braking systems). The abrupt stop caused my seatbelt to constrict, jarring of my neck and ongoing concern that it will happen again. Thankfully, no accident occurred, but the abrupt stops could have easily caused a serious or fatal accident, especially under highway conditions. My Concerns: This represents a serious safety hazard not only to me and my passengers but to other drivers on the road. The issue appears to be a malfunction in the automated safety or integrated systems, possibly involving the forward collision warning or automatic emergency braking systems. My local BMW dealership (Gwinnett Place BMW) has given me an estimate of $480 to perform 2 hours of scans/diagnostics to inspect the vehicle. No loaner car or transportation offered. This is a known issue and documented in online forums and comments. I have lost confidence and trust in my vehicle and feel unsafe. For a $70k automobile that should not be the case. Requested Action: I am requesting BMW investigate this matter urgently, outline next steps at no charge since multiple reports exist of similar incidents, and provide a clear resolution, including any necessary recalls

My vehicle only has 28,000 miles on it has a very loud rattling noise in the front end. My mechanic said the steering linkage is loose and the steering assembly is leaking. I see there are other similar recalls for this vehicle but my specific VIN isn’t coming up under those recalls.

In the middle of a busy intersection, the car just completely shut down. The car only had ~35,000 miles on the odometer and has been serviced only by BMW. It turned out that the water pump broke, which led to downstream impact on additional surrounding systems. BMW X5’s up to model year 2019 had recalls due to faulty water pumps. From an independent search online, it appears there are many owners of 2021 BMWs who have experienced water pump failures like I did. This could have led to a major safety incident as my husband nearly avoided an accident. If this had occurred suddenly on a highway, for example, that could have resulted in a multi-car accident as the car very suddenly died and came to a stop.

I was driving and I heard a huge explosion so I pulled over and found that the panoramic sunroof had exploded.

The contact owns a 2021 BMW X5. The contact stated while the vehicle was parked, the starter failed to respond. The vehicle displayed three different messages repeated start attempt, Auto Start/Stop flash stop deactivated, and the drive train service technician required. The vehicle intermittently displayed various messages, and the vehicle struggled to start or there was a delay while starting the vehicle. The vehicle was taken to an independent mechanic where the starter was cleaned, and the contacts were cleaned. The vehicle was repaired; however, the failure persisted. On another occasion, the vehicle was taken to the independent mechanic where the vehicle was diagnosed with engine starter failure. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. The vehicle was not repaired for the most recent failure. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 62,300.

The contact owns a 2021 BMW X5. The contact stated that while stopped at a traffic light, the Auto START/STOP feature activated and the engine was turned off; however, when the light turned green, the contact depressed the accelerator pedal, but the vehicle failed to restart as designed. The contact stated that an unknown warning light illuminated but then went off. The contact stated that several attempts were needed to start the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure and the contact was provided a fee for a diagnostic test. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 80,200.

The contact owns a 2021 BMW X5. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic; however, the contact used an OBD scanner, which diagnosed a failure with the water pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System), but the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 72,500.

Starter problem . When starting the start button , we have to do couple times .i saw recalls for starter problems on ur website and internet too

The contact owns a 2021 BMW X5. The contact stated that the vehicle was taken to a local dealer for an oil change and the contact was informed that there was coolant leaking from the water pump and that the water pump needed to be replaced to prevent further damage to the internal components of the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

The vehicle starter fails intermittently. I have to also keep it out of start/stop mode for efficiency due to this starter issue.

The contact owns a 2021 BMW X5. The contact stated that the vehicle failed to start immediately and required several attempts before starting. The vehicle was taken to the dealer, where it was diagnosed and determined that the starter had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V761000 (Electrical System); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 56,000.

Water pump failure. There is no damage and coolant system prematurely failed. Car is 3 years old with about 65-70k miles:

The starter for my 2021 bmw x5 recently went bad and had to be replaced. The defect with the starter ruined my battery as well. Leading up to the starter not working, I received warning messages that the car could not be driven. The BMW representative at United BMW (Alpharetta, GA) stated the starter issue seemed to be a problem as many were needing to be replaced. I am submitting this information because of the recent recall related to the 2020 model staters. It seems it should be investigated whether the 2021s also have problems.

Started car and 2 error messages popped up, one for powertrain warning and one for battery charging system. contacted dealer and was informed as long as vehicle drives it is ok to bring it in however on the way to the dealer car died and would not start. Dealer mentioned they charged the battery and reset system however could not find any other faults with the car. approximately 1 month has gone by and the exact same warning appeared. Had vehicle towed to a different dealer and they said they will once again be resetting the system to see if that fixes the issue. Car is still under warranty but near expiration

Unintended acceleration when slowing to a stop. Car accelerated requiring significant brake pressure to avoid hitting the stopped car ahead. This has happened on two separate occasions. Checked to see if carpet or any other physical interference could have caused the issue. No issues found. Cruise control was lot activated and incident was a low speed.

You get no warning when backing out of a parking spot all features are on but no warning

Instrument panel went blank while driving on interstate. This happened 4 times. Had to reboot vehicle computer/idrive to restore instrument cluster. BMW reloaded software but still occurred 3 times after reload but problem is intermittent

Rear cross traffic alert does not work in the subject car. BMW Owners' Manual describes a system that should alert from two parking spaces away while backing out, the system gives no alert as described. What follows is my post to a BMW Owner's group where members are discussing similar issues with their vehicles. This problem is a large one and needs to be investigated. Rear cross traffic alert is a critical safety system. "Regional field service rep spent several hours last week with the car. Made some updates/integrations and declared the systems now working. I did some controlled testing in a parking lot in reverse with both brake applied and rolling in reverse. ZERO visual or acoustic alert from the rear cross traffic alert system. I am convinced BMW and the dealers are trying to cover up this colossal failure of a very important and basic safety feature BMW says they sold us! I will give corporate one more try and then will report to NHTSA that BMW has a major defect in their cars." I am scheduled to talk with the regional BMW engineer in the next two weeks. Is there a means for me to update this submission?

The contact owns a 2021 BMW X5. The contact stated that while reversing at night, there was not adequate lighting to view the surroundings behind the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, who stated that the battery was low. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 11,000.

On Wednesday, December 20, 2023, shortly after 8:30 p.m., I turned into the driveway for my Columbia residence and proceeded with caution toward my carport. The weather was clear, with no rain or ice, and my driveway was free of all obstacles. My 2021 BMW X5 began to accelerate and move forward at a dangerous speed. Though I applied the brakes, they were unresponsive, and the vehicle collided, with force, into the brick steps at the carport entrance to my home. Upon impact, all airbags in the vehicle deployed, and the emergency response system was activated. Prior to impact, none of the vehicle’s safety monitoring features responded. These would include the system by which the vehicle’s speed is regulated whenever a vehicle on the roadway, in front of the X5, slows down or brakes. Neither did the warning system activate – the system that monitors the presence of obstacles in front of or behind the X5. The 2021 BMW X5 sustained significant front-end damage in the collision, and my residence was also damaged by the vehicle. I deny that the incident was operator error and believe it to have been the result of a vehicle or computer malfunction. Interestingly enough, the X5 had been serviced by BMW of Columbia on Tuesday, December 12, 2023. That routine service included a brake flush.

UNKNOWN

2021 X5 M50i: The driver's knee airbag deployed in a crash and lacerated my left lower leg down to the muscle and abraded most of the layers of skin on my right shin. I was taken to the ER by ambulance. The laceration could only be partially sutured together. There was no shrapnel in the wounds. I have to go to a wound care center to treat the mentioned injuries. Everything else on me was fine, just some bruises and sore muscles; my car saved my life. I was not at fault. All airbags, except the vacant front passenger, were deployed. I was the only occupant of the vehicle. The airbags have not been inspected by the dealer or anyone else as it was a total loss and taken away to a salvage lot to be sold at auction. The insurance company went by the photos that I sent in. I have a lot of photos. There are knee airbag recalls on other model years of this vehicle but none on mine, the subject VIN. It has had no recalls since I owned it and I bought it new in Sept 2020. There were no warning indicators of any potential problems prior to the crash. I suspect the edges may be sharp or it didn't deploy properly. I hope these airbags can be checked to see if they are defective as they can really hurt someone. (There is a lot of insurance claim communications that I haven't attached but I will if requested)

Drivetrain - A drivetrain malfunction message came-up a few weeks back on the high-way indicating “It is safe to drive but with reduced power” and the vehicle suddenly slowed down on the highway with less power to drive putting us in unsafe condition. The vehicle has less than 25,000 miles. The incident was reported to a BMW dealer for reporting to BMW and with a request for investigation and fixing prior to warranty expiration. Unknown - After a long drive (some times after a short drive) when the vehicle (PHEV) is parked and plugged-in, a loud noise can be heard. The noise goes away once its unplugged and locked. The incident was reported to a BMW dealer for reporting to BMW and with a request for investigation and fixing prior to warranty expiration.

The software that controls the lock/unlock and side mirror deployment does not function correctly all the time. This is a serious issue when backing up and when changing lanes on the highway. This has occurred on numerous occasions and I have taken pictures where I had to pull over to record. If I exit the vehicle (after turning off the engine (automatically when no person is detected in the driver seat) and close the door, press the key FOB to lock the car and then unlock they deploy/ though sometimes only one will deploy and I need to lock/unlock the vehicle a second time. I have notified BMW of the issue but haven't recieved any feedback.

The contact owned a 2021 BMW X5. The contact stated that while sitting in the vehicle and with the vehicle running, it suddenly accelerated on its own. As a result, the vehicle jolted into traffic and collided first with a bicyclist before continuing on to collide with the rear of another vehicle. The bicyclist sustained minor injuries. A pedestrian later reported that they were also struck by the vehicle, but the contact stated that she was skeptical of the validity of their claim. The air bags did deploy. A police report was filed, and injuries were reported. The driver and passenger were both treated on scene by EMS and later evaluated at an area hospital for injuries resulting from air bag deployment. The bicyclist and a pedestrian were both treated at an area hospital for unknown injuries. No warning lights were illuminated. The vehicle was towed to a tow yard and declared a total loss. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 36,000.

Good Morning, I was driving down the road at around 60 mph in my car. Abruptly my car had simultaneous warning lights about 12 of them. More importantly, I lost my power steering and brake by wire putting all of our lives at risk. The speedometer , air bags, restraint systems all failed and went out. The car wouldn't turn off on the side of the road and after about 5 minutes I was able to get it off and called BmW assist for a tow. Since it was night and raining I and waiting for a tow truck was dangerous I attempted to restart my car and get successfully got it to the nearest exit. All the warning lights were off. About 15 minutes later on the limp home the same thing happened with all the fault codes so my family decided to Uber home. I took the car to BMW Rockville and they did diagnostics and we're not able to replicate the problem. They returned my car back to me the same day with no repairs. I'm concerned. There was no indication or warning lights before the electrical failure. It was completely out of the blue.

While driving on highway/turnpike with cruise control on at 70 mph, drivetrain malfunction warning appeared and lost power. After turning off cruise control and playing around with buttons, could only get car to go about 35-40 mph, top speed with peddle to the floor. Very scary situation in traffic on busy highway. This happened twice about a month apart. First time, had to drive about 10+ miles in right lane with blinkers on to get to an exit. It was late at night and I didn't want to stop on my own. Once turned the car off and on a couple of time seemed to clear the error and I was able to drive city roads at minimal speed limit. Next day car was back to normal. Second time, drove about 2 miles to the exit with the blinkers on. This time when I restarted the car there was still not a lot of power. Drove for a bit but wasn't able to make it to speed limit of 45 mph. Made it home and turned car off again, next day it was okay. After restarting car a couple of times problem seems to go away. Took it to the dealer and all they did was "reset the system" which does not seem like anything is fixed. Will wait and see.

Vehicle is designed where ACSM control unit of the airbags is located directly under the cup holder where moisture and any small leak can short it out. This has happened many times and as BMW will acknowledge the problem, they will not do any repairs under warranty to correct the issue. There is a class action lawsuit pending.

In a parking garage I found a open space and slowly moving towards that to park, car was approaching space at about 10 ft from that, all of a sudden car accelerated and lurched forward and hit the parking structure wall. Airbags deployed for all three of us, one of my colleagues was in passenger seat, another in the back seat. There was no warning on no time to react, this happens in seconds.

While driving about 60 mph on a freeway, the vehicle rapidly flashed several "advanced driver system failure" messages, lost all power and came to a stop. It was not possible to prevent the vehicle from rapidly decelerating even by depressing the accelerator all the way to the floor. The vehicle rapidly decelerated, forcing other drivers behind to swerve to avoid a crash.

My daughter was driving a vehicle and she was moving to another lane in the process. Car is capable and feature with automatic emergency breaking for front collision. During entire process she didn’t take action for some reason and car collided with another vehicle. Emergency brake didn't full stop vehicle. 10s of video recording was done during the collision.

Forward sensors did not activate braking system, vehicle subsequently jumped the curb and struck concrete piling, embedding it into the vehicle. The air bags did not deploy. I sent an email to the company and the incident was reported to the police. The vehicle was determined to be a total loss by New Jersey Manufacturers Insurance company after being inspected by the collision company. As my wife pulled into the parking space, there were no indications observed.

Car was parked in fairly level spot with engine off, gear selector in park position, , key fob not near vehicle. Approx 30 minutes later, I returned to find vehicle approx 30 feet behind parking spot, having apparently drifted into another car in parking lot. No idea how car moved. I believe some electronic release of parking selector allowed car to roll.

When in reverse, the vehicle doesn't give any warning (audio or visual) that a person or vehicle is approaching on either side.

While driving on a highway (with the sunroof closed) I heard a very loud explosion type sound, which was followed by glass falling off my roof. I pulled off the highway as quickly as I could and was able to confirm that the sunroof had exploded (the sunshade was drawn so the glass did not fall on me). At the time of the explosion, there were no cars in front of me or next to me. I did not go under an overpass. The car was not hit by any object. The sunroof exploded spontaneously.

Car has an emergency call system in case of a crash. The dashboard shows a malfunction that flashes every few minutes. Call to dealer for a repair was not considered a safety hazard and was scheduled for the next month.

The contact owns a 2021 BMW X5. The contact stated an unknown recall notice was received in regards to a recalled battery. The contact called the dealer and it was informed that the parts for the recall repair were not available. The manufacturer was not notified of the issue or contacted. The contact had not experienced a failure. No further information was available.

This is a 2021 BMW X5 with BMW's blind spot warning system. The vehicle currently has approximately 5,500 miles and was purchased new. The blind spot warning system has consistently malfunctioned since the vehicle was delivered. When monitoring the right side (passenger side) blind spot it only picks up on average 1 of each 3 vehicles encountered and completely the ignores the the others. By "picks up" I mean the visual indication in the right side mirror is lighted when the vehicle is in the blind spot. For those the system does not detect there is no visual indication of the vehicle and if the right turn signal is activated there IS NO WARNING of the vehicle in the blind spot. This effectively renders this critical safety system completely useless and a serious safety hazard as it is clearly malfunctioning. Upon complaining, the X5 was inspected by the dealer who reported that no malfunction was found and the system "is functioning as designed". After additional discussion with the service manage the dealer verbally admitted the system was not detecting other cars on the right side of the vehicle consistently but as there was no electrical fault detected in the system, it must be OK and it was not a repairable issue. Assuming the dealer's analysis of the problem is correct, this leads to the conclusion there is a serious safety design flaw in BMW's blind spot detection system. A brief examination of various BMW related internet forums shows this issue, or very similar issues concerning the function and design of the BMW blind spot detection system have been reported by several BMW owners, suggesting the problem is likely a design flaw and not a simple component failure.

The auto dimming function of the rearview mirror and the driver side mirror does not work consistently. During nighttime driving, the auto dimming can suddenly turn off unexpectedly, blinding the driver. I took the car into BMW and they confirmed that it is a known issue with the positioning of the sensor that controls the systems that affects all X5’s, but they did not say specifically which year models. They told me their engineers are currently looking into a solution to the problem but they currently do not have a solution, and that they may issue a recall but couldn’t provide any further information. It is very frustrating and dangerous, as I have been driving home many times late at night and suddenly I’m blinded by headlights behind me and it makes it very hard to see while driving at night.

I was driving in the left lane of the freeway, and there was a k-rail to the left of the lane, because there was construction in the shoulder. At one point, there was a break in the k-rail, where it had an opening, and went away from the lane, then back about 20 ft later. The lane departure system jerked the wheel to the left, attempting to steer out of the lane; if I had not held the wheel steady, it would have steered the vehicle directly into the k-rail as it rejoined the side of the lane.

The contact owns a 2021 BMW X5. The contact stated that as her husband was stopped at a stop light, the vehicle began to rev after he had taken his foot off the brake pedal without warning. Once her husband placed his foot back on the brake pedal, the revving stopped, and her husband was able to resume normal driving. On a separate occasion, her husband was waiting for a vehicle to move out of a parking spot; the same failure occurred as her husband took his foot off the brake pedal. Her husband was forced to slam on the brakes as the engine continued to rev and the vehicle lurched forward. The contact who was seated in the passenger’s seat, shut off the vehicle to avoid hitting the vehicle in front. Her husband restarted the vehicle and drove it home; he then had the vehicle towed to the dealer the next day. The dealer inspected the vehicle but could not duplicate the failure. The service tech was not satisfied with the results and decided to call the manufacturer to approve more testing of the vehicle. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 14,000. The VIN was not available.

The contact owns a 2021 BMW X5. The contact stated while his wife was reversing the vehicle into the main road when shifting gears into drive, the vehicle began to reverse independently while still depressing on the brake pedal. The contact stated the vehicle ran into two different trees and slashed the front driver's side tire. The contact stated the Park Distance Control (PDC) malfunction warning light was illuminated. No air bags were deployed. The driver did not have any injuries or seek medical attention. A police report was not filed. The contact was able to park the vehicle back into his residence. The contact towed the vehicle to a local dealer, who called the manufacturer. The manufacturer sent their engineers to diagnose the failure. The manufacturer called the contact and was informed it was a human error. The failure mileage was approximately 8,000.

After stopping for a red light for a right turn vehicle does not accelerate in hybrid mode when commanded to do so. No alarms are present. Car is shown to be in Drive. After numerous attempts to switch transmission gears and restart the engine, switched to gas (sport) mode and was able to accelerate the car. Occurred on at least 3 occasions. A dangerous event because drivers behind the car could accelerate thus causing an accident. The incident could also cause driver rage from drivers behind my car attempting to make the left turn.

UNKNOWN CAR STARTED SHAKING ON THE HIGHWAY AND SUDDENLY LOST POWER. SHOWN ERROR 'POWER TRAIN MAILFUNCTION'

The low beam headlights do not illuminate the road sufficiently when there are dips in the road or going up hill. The dealer says the lights are fine but relative to the other cars, there is clearly a problem with low beams on undulating roads. On undulating roads or going up hills, the low beams often only illuminate about 20 ft in front of the car. The problem appears to be BMW has drastically limited the upward lighting from the lights for safety of other drivers. However, they have gone too far and created a safety issue with too little upward illumination to be safe on uneven roads. The low beams are great on a perfectly flat surface, but even with a small up hill grade, the low beams are not set to provide enough lighting of the road. I have taken to driving with high beams on for undulating roads because of the lighting provided by the low beams is so bad. This means inadvertently blinding oncoming drivers because I don't turn the high beam headlights down soon enough. I often need to use high beams to read the names of side street signs. The turn signal does a better job illuminating these side street signs than the low beams. By trying to enhance safety for on coming drivers from low beams, they forgot to account for real world driving condition of undulating roads and have created a worse safety issue by forcing more frequent use of high beams that absolutely blind on coming divers.

Drive train warning displayed then power loss and stalling occurred on highway

Previously reported that the BMW X5e, Plug in hybrid, shuts itself off once the driver's door is opened leaving anybody in the car at risk of serious health problems or even death! A menu selection option should disable this unsafe practice but it does not work. As if there is a software glitch. Other models, the X3e stays on when the driver's door is opened. I've previously reported this item but now my father has injured himself recently. After a medical appointment and retrieving his medications my father was in the car in unsafe and deadly heat and attempted to exit the vehicle due to the car shutting itself off and he fell and hurt himself. The manufacturer has been contacted several times and at times they say this should not be happening but the dealers are saying that is how the vehicle is designed. I also have videos of the other models not shutting off for review. PLEASE FIX THIS ITEM!

When reversing out of driveway/parking space, the rear cross traffic warning alert doesn't give any warning until my vehicle is inches from another vehicle. The system isn't sensitive enough.

System fails to notify me of pedestrians/cross traffic when backing out of driveway, parking lots, etc. Multiple near misses. Orange/red shadows on screen do not appear. Ditto for beeps.

SRS (airbag system) unit that is located underneath center console cupholder can be damaged by a small amount of liquid. Once SRS is damaged, a restraint system failure notification is alerted and the vehicle becomes immobile. Similar recall was issued in the past : Recall Number 96V107000 Manufacturer stated that neither the cupholder nor SRS unit is not watersealed. As the SRS unit seats directly underneath the non-watersealed cupholder it is not surprising to say that this may cause liquid damage while vehicle is in motion. Incident : Vehicle was purchased June 2021, a week later a restraint system failure notification was displayed. Towed the vehicle back to the deaelarship and found out that the SRS unit was damaged due to liquid. Dealer explains that liquid may leak through the cupholder and disable SRS unit. SRS unit was replaced with new, but no other prevention was made.

Lower tailgate failed and caused me to dump a load of groceries on a busy highway. Vehicle was inspected and it was determined that a spindle connected to a motor had failed. The tailgate must be opened and closed manually now. There were no messages of failure or warning that the rear tailgate was unlocked when this grocery incident occurred. I am a member of a Facebook forum related to this vehicle and many other owners whose vehicles were made in the same time frame have experienced this failure. The part has been on back order for a month.

My BMX X5 45e SUV shuts itself off once the driver's door is opened turning off the car and all systems, including the Air Conditioning. There is an option in the menu to NOT allow the vehicle to shut off when the driver's door is opened. That has no affect on the operation at all. As if there is a software glitch ignoring this menu selection. I've contacted the BMW Genius line 2 times and they advised this should not be happening. The dealer advised, after inspection, this is how the car is designed. On several occasions I've had people in the car, to include my disabled parents and had to run errands... That leaves them in the vehicle without any air. There is a "pre condition" feature you can activate Only if there is battery power left on the vehicle. My disabled father was found trying to stand outside in 96 degree weather a couple weeks ago while I was attempting to get his prescriptions after a medical appointment. The system had shut itself off with him in the car and the inside of the vehicle was well over 115 degrees. The problem occurs all the time. I currently have a loaner X3e and that SUV DOES stay on when in sport mode (using combustion engine). I have 2 separate videos of the X3e where the vehicle does Not turn itself off after I open the drivers door and get out. I feel the design of my X5e is a huge safety issue putting people's lives at risk! I'd be happy to speak to someone about this issue if needed and am willing to have the vehicle inspected as well. There are no warning lights or indicators that go off and the vehicle has been inspected by the dealership twice since being purchased on 5/14/21, last inspection was yesterday 7/29/21. Again, I don't understand why BMW is giving different answers and why another vehicle does not have the same potential life safety issue.

Vehicle was being driven and showed power supply issue and then flashed a drive train warning and lost propulsion power. The vehicle started hopping / jerking. The A/C stopped working and the center console became intensely hot to the touch; so much so it was uncomfortable to keep you hand on the center console. The vehicle is currently at the dealership stating they believe a software update was needed. The issues mirror those that occurred when the car failed as a result of a previous EV battery recall. Issue concerns me as the intense heat created makes me concern about of potential electrical fire or failure when driving at higher speeds. Occurred on July 10, 2021.

On 6/8/2021, when pulling out of my driveway approximately 9:00 am, I experienced the car switching from Hybrid mode to Sport mode without me engaging the Sport mode control. The following day (6/9/2021), after a day of primarily interstate driving (over 200 miles), while stopping at a red light, I felt the brake pedal fall to the floor faster than I was applying pressure and I came to a sudden stop. The brakes had seized and the car was towed to Thompson BMW. The tow driver was able to release the brakes by pulling up the brake pedal. Thompson BMW could not recreate the brake failure but their diagnostics indicated brake failure. BMW NA was called as my car was less than 6 months old with 9724 miles. The service advisor told me that they were instructed to replace the Master Cylinder but could not tell me why brakes failed. Knowing that this was a significant safety concern, I opened a safety complaint with BMW. BMW could not tell me the root cause of the brake failure and as a result, I had no confidence that the problem was “fixed”. Master cylinders rarely fail. They also refused to provide me the diagnostics report. They said I was only entitled to the maintenance invoice. Linda Vitale was assigned my complaint and in a voicemail, told me I lost power to the DSCI module. She said the DSCI “has a fail-safe mode and if no power was present the conventional brakes” would work. They replaced the DSCI module and “it should be fine.” Based on her email, and then conversation, BMW engineering said I had an electrical issue. So why did the conventional brakes fail? I am very concerned that BMW has not identified the real problem and I can experience this brake failure again. If this failure had occurred while braking on an interstate highway, I could have been killed or vehicle could have caused fatal accident. I am extremely concerned about the safety of this vehicle, especially since over 60% of my driving in on highways and interstates.

The contact owns a 2021 BMW X5. The contact stated while reversing out of their driveway and making a right turn, the display screen on the center console went red. The contact depressed the brake pedal and the pedal went all the way to the floor. The contact took their foot off the brake pedal and depress on the accelerator pedal, when the contact noticed the display screen showed the vehicle went from hybrid mode to sports mode on it's own. The driver had to press the hybrid button to get the vehicle back to normal. However, the next day the contact was driving at an undisclosed speed and approaching a red light when they depressed the brake pedal the vehicle jerked to a stop. The contact then depressed the accelerator pedal but the vehicle would not move. The contact waited a few moments and depressed the accelerator pedal again this time the vehicle was slowly moving forward. The contact was able to pull over to the side of the road. The vehicle was towed to a local dealer who inspected the vehicle but was not able to duplicate the failure. However, they stated that the failure was related to the brake system and replaced the master cylinder. Although, the vehicle was repaired the contact was concerned that the dealer could not provide the reason the failure occurred on the vehicle. The manufacturer was made aware of the failure. The failure mileage was 9,700.

The cars hybrid batteries caught fire while sitting in garage being charged. After car was removed from garage and fire department had things "under control" which took about 2 hours they left saying it would be towed in the morning. About 30 minutes later the car exploded setting fire to the house. The house was saved the car is nothing more than a burnt shell, a total loss. Thank God no one was hurt but I see where BMW had a ton of recalls on the 2020 version on the exact version of this vehicle for the same thing. Obviously nothing was fixed.

DROVE AT THE SPEED OF 75 MPH IN THE HIGHWAY ALL IN A SUDDEN THE CAR LOST POWER UNTIL ITS SPEED DROPPED TO 62 MPH. IT IS A HYBRID. DASH BOARD SHOWED SOME RESERVED BATTERY POWER AND HALF TANK OF GASOLINE. IT IS A BIG SAFETY ISSUE. NEED TO FIND THE CAUSE OF IT.

THIS IS A NEW BMW X5 2 MONTHS OLD WITH 2000 MILES. THE VEHICLE WAS PARKED NOT RUNNING WITH NO POWER IN MY GARAGE. ON SATURDAY MORNING IT SPONTANEOUSLY COMBUSTED INTO FLAMES. I HAPPENED TO BE NEAR THE GARAGE AND SPOTTED THE FLAMES 4-5 FEET TALL SHOOTING OUT FROM HOOD. I IMMEDIATELY RAN INSIDE TO ENSURE MY FAMILY WAS EXITING THE HOUSE AND WE CALLED 911. I ATTEMPTED TO EXTINGUISH THE FLAMES WITH A HOSE WHILE WAITING ON THE FIRE DEPT. THEY ARRIVED AND EXTINGUISHED AND CUT ALL ELECTRICAL POWER TO THE VEHICLE AND WINCHED IT OUT OF MY GARAGE. VERY UPSETTING AND DISTURBING THAT THE NEW VEHICLE RANDOMLY BURST INTO FLAMES WHILE SITTING IN GARAGE.

MY X5 WAS PARKED IN MY GARAGE AND STARTED BY ITSELF WHILE I WAS OUTSIDE OF MY HOUSE WITH GARAGE DOORS CLOSED. I WAS ABLE TO STOP THE ENGINE BY USING THE BMW CONNECTED APP. I DID NOT HAVE ANY SCHEDULED OR PROGRAMMED START EVENTS.I CALLED BMW CORPORATE AND WAS TOLD TO TAKE THE X5 TO A DEALER FOR A DIAGNOSTIC SCAN WHICH COULD NOT BE SCHEDULED FOR TWO DAYS FROM NOW.

2021 BMW X-5. CONSUMER WRITES IN REGARDS TO EXTENDED BATTERY RANGE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS BEING SOLD WITH A FAULTY BATTERY. *JS

SEAT BELT TENSIONER WOULD NOT RELEASE AND CONTINUED TO TIGHTEN AROUND CHILD'S WAIST. COULD NOT EXTRACT THE CHILD AND HAD TO CUT SEAT BELT LOOSE.

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V601000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGNORE.