VIN REPORT

5NMJACDEXRH3843092024 HYUNDAI TucsonSE

28of 100
Moderate Risk
Buyer Risk Score
Recalls · Model-Wide
4
4 campaigns (all model years)
Safety Grade
F
47/100 composite
Complaints · 2024
99
NHTSA filed · 2024 Tucson
Vehicle Age
2 yrs
Made in UNITED STATES (USA)
BUYPurchase Verdict

2024 HYUNDAI Tucson was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 4 open recalls on record — these are safety-critical and should be addressed immediately. 99 owner complaints include 6 reported injuries, indicating real-world safety incidents beyond normal wear.

Verdict & Risk Assessment
📄

Executive Summary

2024 HYUNDAI Tucson

2024 HYUNDAI Tucson was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 4 open recalls on record — these are safety-critical and should be addressed immediately. 99 owner complaints include 6 reported injuries, indicating real-world safety incidents beyond normal wear.

  • 4 open recalls including safety-critical systems (Fire risk — park outdoors recall; Steering system recall)
  • 6 injuries reported across 99 owner complaints
  • 12 complaints involved a crash — unusually high incident rate
  • Common owner-reported issues: electrical problems, stalling, steering issues
  • Complaint rate is accelerating — issues appear to be getting worse, not better
  • Engine/Powertrain is flagged in both recalls and owner complaints — double-confirmed failure pattern
  • Component failure cascade detected — a known defect pattern that typically leads to more severe downstream damage
Owner Complaint Intelligence

99 owner complaints filed — top areas: Other (37%), Electrical (21%), Brakes (13%). Common issues: electrical problems, stalling, steering issues, check engine light, fire. 12 crashes reported.

28
of 100
Moderate Risk
3 moderate risk signals detected. Negotiate accordingly and verify service history.
LOWMODERATEHIGHCRITICAL
3 Contributing Risk Factors
4 model-wide recalls on record
+12
Vehicle may qualify as a lemon — repeat repair failures
+10
Accelerating complaint trend — problems increasing over time
+6
Critical Alerts

Title Brand Check

Mined from auction damage fields and listing titles — not a DMV title history pull

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle

Vehicle Specifications

Decoded from NHTSA vPIC database

Make
HYUNDAI
Model
Tucson
Year
2024
Trim / Series
SE
Body Style
Sport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Vehicle Type
MULTIPURPOSE PASSENGER VEHICLE (MPV)
Drive Type
4WD/4-Wheel Drive/4x4
Fuel Type
Gasoline
Engine
4-cyl 2.5L 187.6 hp
Doors
5
Manufacturer
HYUNDAI MOTOR MANUFACTURING ALABAMA LLC (HMMA)
Assembly
MONTGOMERY, ALABAMA, UNITED STATES (USA)
Curb Weight
4,217 lbs
GVWR
Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)

Assembly Plant Quality

Hyundai Motor Mfg. Alabama (Montgomery)

B+Quality79/100
Good📍 MONTGOMERY, ALABAMA

Hyundai's first US plant. Builds Sonata and Elantra. Quality has improved steadily.

Safety

Safety Intelligence

Composite analysis from NHTSA recall, complaint, and crash data

F
Score: 47/100
Crash Test Rating20/40
Recall Safety10/30
Complaint History17/30
65/100High
  • ▸Fire risk — park outdoors recall
  • ▸Steering system recall
85/100
Comprehensive
15 of 20 safety features detected
Elevated
  • ⚠6 injuries reported in complaints
  • ⚠99 complaints on a 2-year-old vehicle — unusually high
  • ⚠Safety system appears in both official recalls and owner complaints

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.

Engine/Powertrain
↻ 1 recall✦ 13 complaints

Driver Assistance Features

ADAS equipment data from NHTSA vPIC database

Forward Collision Warning✓Standard
Automatic Emergency Braking✓Standard
Pedestrian AEB✓Standard
Rear AEB✓Standard
Lane Departure Warning✓Standard
Lane Keep Assist✓Standard
Lane Centering Assist?Unknown
Blind Spot Monitoring✓Standard
Rear Cross Traffic Alert✓Standard
Adaptive Cruise Control✓Standard
Adaptive Headlights?Unknown
Auto High Beam✓Standard
Parking Assist?Unknown
Backup Camera✓Standard
Electronic Stability Control✓Standard
Tire Pressure Monitoring?Direct
Event Data Recorder?Unknown
Crash Notification?Unknown
Dynamic Brake Support✓Standard
Keyless Ignition✓Standard
Recalls4

Deferred Failure Risk

Vehicle-specific risks from this model-year's complaint record, known defects, and service milestones

36/100
Monitor Deferred Risk
The electrical system is the most-reported problem for the 2024 HYUNDAI Tucson — 21 NHTSA complaints (21% of all filings). Prioritize it in a pre-purchase inspection.
⚠No odometer data on record. Items marked VERIFY below are age-based maintenance reminders — general guidance, not confirmed findings for this specific vehicle. Confirm actual mileage and service history with the seller.
COMMONLY REPORTEDCriticalElectrical
21 owner complaints · 21% of all filings · 1 crash-involved · 1 injury
Inspect the electrical system before purchase — the most-reported problem for the 2024 HYUNDAI Tucson
Owners of the 2024 HYUNDAI Tucson report electrical issues more than most other systems. Complaints concentrated in one area often signal a systemic weakness worth a targeted pre-purchase inspection.
COMMONLY REPORTEDCriticalBrakes
13 owner complaints · 13% of all filings · 2 crash-involved · 1 injury
Inspect the brakes system before purchase — the 2nd most-reported problem for the 2024 HYUNDAI Tucson
Owners of the 2024 HYUNDAI Tucson report brakes issues more than most other systems. Complaints concentrated in one area often signal a systemic weakness worth a targeted pre-purchase inspection.
COMMONLY REPORTEDHighEngine/Powertrain
13 owner complaints · 13% of all filings · 2 crash-involved
Inspect the engine/powertrain system before purchase — the 3rd most-reported problem for the 2024 HYUNDAI Tucson
Owners of the 2024 HYUNDAI Tucson report engine/powertrain issues more than most other systems. Complaints concentrated in one area often signal a systemic weakness worth a targeted pre-purchase inspection.

NHTSA Safety Recalls

4 RECALLS
4found
ℹ

NHTSA VIN-specific recall lookup returned no data for this VIN. The 4 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

1 of 4 recalls has a low industry completion rate — statistically likely unrepaired.

65%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

HYUNDAI Recall Completion Rate — Industry Context
88%Good

HYUNDAI completes recalls at a good rate (88%), averaging about 19 months to remedy. Most affected vehicles are fixed.

Avg time to remedy open recall: ~19 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
19mo
#23V556000
Apr 2023

EQUIPMENT:OTHER:LABELS

SummaryHyundai Motor America (Hyundai) is recalling certain 2024 Tucson vehicles. The tire and loading information label may incorrectly indicate information about a spare tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Read full details...
ConsequenceA label that incorrectly states spare tire pressure when there is no spare tire on-board may cause confusion during an emergency tire replacement, increasing the risk of a crash or injury.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#23V526000
Invalid Date

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

SummaryHyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Read full details...
ConsequenceAn electric oil pump assembly that overheats increases the risk of a vehicle fire.
Est. Repair Completion~72%

~28% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#24V412000
May 2024

STEERING:ELECTRIC POWER ASSIST SYSTEM

SummaryHyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Read full details...
ConsequenceA loss of power steering assist can increase the risk of a crash.
Est. Repair Completion~74%

~26% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#25V893000
Invalid Date

TRAILER HITCHES

SummaryHyundai Motor America (Hyundai) is recalling certain 2022-2024 Tucson vehicles equipped with an optional Mobis tow hitch wiring harness. The wiring harness may have been installed incorrectly, allowing water into the control module. Moisture accumulation may cause the trailer lighting to fail or an electrical short circuit.
Read full details...
ConsequenceNonfunctioning trailer lights can increase the risk of a crash. A short circuit can increase the risk of a fire.
Est. Repair Completion~48%

~52% of these vehicles are statistically unrepaired

High Risk

Source: NHTSA statistical model by recall age & component type

Recall Intelligence

Detailed analysis of recall history and severity

EQUIPMENT:OTHER:LABELS
3.6yr open
STEERING:ELECTRIC POWER ASSIST SYSTEM
2.5yr open
04/08/2023
4 total campaigns
Engine/PowertrainSteering
4
Part Replacements
0
Software/OTA Updates
0
Buyback/Refund
0
High-Effort Repairs
⚠ 2 recalls are over 2 years old — statistically less likely to have been completed. Verify repair status with any dealer using your VIN.

Recall Remedy Effectiveness — Complaints Continue After Fix

RECALL DIDN'T FIX IT

Owner complaints filed AFTER recall remedies were issued for the same components

89% of complaints about "STEERING:ELECTRIC POWER ASSIST SYSTEM" were filed AFTER recall campaign 24V412000 (2024-05-06) — the recall remedy may not have fully resolved the issue.

STEERING:ELECTRIC POWER ASSIST SYSTEM
89% post-recall
Recall: 2024-05-063 before · 24 after#24V412000
EQUIPMENT:OTHER:LABELS
100% post-recall
Recall: 2023-04-080 before · 23 after#23V556000

Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.

1 in 17

6 injuries reported across 99 complaints — elevated injury rate for this class of vehicle.

May Qualify

This vehicle shows 4 lemon law indicators. Eligibility depends on state law, number of repair attempts, and days out of service — consult a lemon law attorney.

Strong protection states: California, New Jersey, Connecticut, Massachusetts
Complaints99

Complaint Intelligence

99 complaints analyzed across 8 system categories

Forward Collision Avoidance leads owner complaints (24%), most reported when the vehicle was 2 yrs old or newer. Also common: Unknown Or Other (23%), Electrical System (20%). Of the 12 owners who cited mileage, problems clustered around ~10k mi (most ~7k mi–~15k mi).

⚠ NHTSA has an open Audit Query into service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module — historically 3% of AQ investigations became recalls (model-wide signal, not VIN-specific).

When issues get reported (vehicle age)
<1 yr
30%
1–2
70%
3–5
0%
6–9
0%
10+
0%

Based on 96 complaints with a reported incident date. Of the 12 owners who cited mileage, most reported issues at ~7k mi–~15k mi.

Most-reported issues & typical onset
Forward Collision Avoidance
typically 2 yrs old or newer
24%
Unknown Or Other
typically 2 yrs old or newer
23%
Electrical System
typically 2 yrs old or newer
20%
Service Brakes
typically 2 yrs old or newer
16%
Engine
typically 2 yrs old or newer
14%
6 injuries12 crashes
Other
6 crash4 inj37
Electrical
1 crash1 inj21
Brakes
2 crash1 inj13
Engine/Powertrain
2 crash13
Safety Systems
1 crash9
Visibility
4
Suspension/Wheels
1
Body/Structure
1
2023
2
2024
29
2025
20
2026
48
↑ 1517% trend in recent years (increasing complaints)
Accelerating +181%
73
Last 24 months
26
Prior 24 months

⚠ Complaint rate is accelerating — issue may be getting worse

PEAKS SPRING (MAR–MAY)

31% of complaints filed in May & Mar — may indicate temperature-sensitive or weather-related failures.

J
F
M
A
M
J
J
A
S
O
N
D
Engine stalling15
Fire/smoke6
Electrical failure5
Steering loss2
Brake failure1
Conditions Reported
Highway/high-speed (24)Parking/low-speed (10)Rain/wet (8)Startup (4)

Owner Complaints

HIGH VOLUME

99 safety complaints filed with NHTSA

99found
12
Crashes
6
Injuries
ODI #11771428VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

I am submitting this complaint to report a potential safety concern involving the Forward Safety (Collision-Avoidance) System and Smart Cruise Control System in my Hyundai vehicle. I am concerned that these warnings may indicate a problem with safety-related driver-assistance systems, and I want to bring this issue to NHTSA's attention so it can be evaluated for potential risks to other vehicle owners. Vehicle and diagnostic information as - Make: Hyundai - Model: Hyundai Tucson SEL FWD - Model year: 2024 - Purchase date: March 2024 - Odometer reading: 24,359 miles - Diagnostic Trouble Code (DTC): C174181 - System identified in Bluelink: Chassis - Date the code originated: October 13, 2026 Description of the problem My vehicle's dashboard displayed the following warning messages: - Check Forward Safety System (Collision-Avoidance System) - Check Smart Cruise Control System On my Hyundai Bluelink account also displayed an “Attention Needed” notification identifying one chassis diagnostic trouble code, C174181, originating on October 13, 2026. These warnings concern systems intended to assist with collision avoidance and vehicle following distance. I am concerned that their malfunction or unavailability could reduce the vehicle's driver-assistance capabilities and potentially create a safety risk while driving. I am reporting the symptoms and diagnostic code for NHTSA's evaluation; I do not yet know the underlying technical cause. My primary concern in filing this report is vehicle safety. I request that NHTSA record and evaluate this complaint and determine whether similar reports involving Hyundai vehicles indicate a potential safety-related defect that warrants further investigation. I am submitting this information to help identify any possible recurring problem that could affect other drivers, passengers, and road users. I can provide screenshots from Bluelink, warning-message photographs, repair orders and additional diagnostic information if needed. Thanks

ODI #11769873ELECTRICAL SYSTEM,UNKNOWN OR OTHER

NHTSA VEHICLE SAFETY COMPLAINT Vehicle Information: * Year: 2024 * Make: Hyundai * Model: Tucson * VIN: [XXX] * Mileage: Approximately 65,000 * Dealership: Hyundai of [XXX] Complaint Description: I am filing this formal safety complaint regarding my 2024 Hyundai Tucson, which is experiencing recurring water intrusion and electrical malfunctions. Every time it rains, water enters the interior of my vehicle, causing flooding. This is not an isolated incident. The flooding occurs repeatedly during rainfall, and I am extremely concerned that there may be an underlying manufacturing, assembly, sealing, or drainage defect. In addition to the flooding, my vehicle’s electronic systems have begun malfunctioning. My radio operates on its own without my input, my touchscreen becomes unresponsive, and the buttons do not function when needed. I am concerned that water may be reaching electrical components and contributing to these malfunctions, although the exact cause has not been determined. I have not been involved in an accident or caused any known damage to the vehicle that would explain the recurring water intrusion. I reported my concerns to Hyundai of Orange Park in [XXX]. However, I was informed that because my vehicle is outside its warranty coverage, I would be responsible for the diagnostic and repair expenses. When I escalated my concerns to a Hyundai supervisor, I was presented with two options: pay thousands of dollars to have the vehicle disassembled to investigate the problem or purchase another vehicle. My concerns about the possible safety implications of the flooding and electrical malfunctions remain unresolved. I am particularly worried about moisture-related electrical failures, corrosion, and the possibility that additional vehicle systems could malfunction. I am concerned about the safety of myself, my passengers, and others on the road. This vehicle is a 2024 model with approximately 6 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11766857ELECTRICAL SYSTEM

I was notified about a recall for the tow hitch wiring harness. I took it to the dealer to have it repaired. Instead of repairing it, they just removed the wiring harness from the vehicle. When I asked them when the actual repair would be completed they said they had no idea. The service manager at the Hyundai dealership told me that some of his customers were mad about not having a safe and working tow hitch package that they had paid for, after they removed the wiring harness, that they were taking their cars to U-Haul dealers to have tow hitch wiring harnesses installed. He also told me to call the Hyundai customer service hotline which I did. The hotline told me that they could not even tell me if they were even working on a permanent repair for my car. The recall for my car now states "COMPLETED", which is totally wrong. They simply removed the wiring harness, without doing any actual repairs, leaving the tow system completely inoperable and VERY unsafe to use. I am now left with a car that is now unsafe when towing a trailer due to it no longer having a wiring harness installed for it, so I now have no trailer lights.

ODI #11764656SERVICE BRAKES

Vehicle Information: 2024 Hyundai TucsonComponent: Service Brakes, Hydraulic: Foundation Components: Disc: RotorComplaint Text:I am writing to report a severe, premature manufacturing defect regarding the braking system on my 2024 Hyundai Tucson. At approximately [Insert Your Mileage, e.g., 12,000] miles, the vehicle began experiencing violent shaking and vibration in the steering wheel and brake pedal when applying the brakes.Upon inspection, it was determined that all four factory brake rotors had warped. Shaking of this magnitude during braking compromises vehicle control and poses a distinct safety hazard, especially during high-speed or emergency braking maneuvers.Hyundai is fully aware of this defect. They previously issued Technical Service Bulletin TSB 23-BR-004H detailing an identical "brake judder" engineering flaw for 2022–2023 models. Despite the 2024 model utilizing the exact same braking architecture, Hyundai has not extended the TSB coverage to the 2024 model year. As a result, the dealership classified this premature failure as normal "wear and tear" and forced me to pay out of pocket for resurfacing all four rotors.A vehicle should not suffer total, four-wheel rotor warping at this low mileage. This is a systemic material defect that Hyundai is actively forcing consumers to pay for. I am requesting a formal safety investigation.

ODI #11762097TRAILER HITCHES

The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (Trailer Hitches); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The vehicle was taken to the dealer, and the trailer wiring harness was removed, and a dust cap was installed over the wiring receptacle. The dealer had not replaced the tow hitch electrical harness. The contact stated that because the tow hitch electrical harness was not replaced, the vehicle was no longer able to be used for towing. The manufacturer was made aware of the issue, and a case had been opened. The manufacturer confirmed that the tow hitch electrical harness would be replaced but could not provide a time frame for when the part would be available. The failure mileage was approximately 68,000.

ODI #11761051POWER TRAIN,FUEL/PROPULSION SYSTEM

On 6 occasions over the last 2 months when coming to a stop the engine will increase rpm to 1600 forcing much extra brake pressure to stop, forcing me to shutoff the engine. No codes or indicators and the dealer can't duplicate. I mentioned to the dealer that the car will accelerate while holding down the brake thinking that as a clue as to what's wrong and the service tech told me that is normal but as far as I know it isn't normal. I don't know what to do.

ODI #11761069SERVICE BRAKES

All four rotors warped with 7,209 miles it still had 8mm of metal and the dealership is saying it for hard braking which just about impossible!!

ODI #11760213ENGINE

I purchased this vehicle brand new in December of 2023 - It has an oil consumption issue which started on May 13, 2024 - I have had the vehicle to the dealership for repairs to resolve the issue 13 times so far - Vehicle is currently at the dealership and has been for 7 days and they have not done anything to rectify the issue - Dealership says they are waiting on Hyundai to give them the approval to proceed - They have not provided me with a loaner vehicle - I have had to rent a car so I can get to work - The vehicle only has 28,388 miles on it - The issue started in May of 2024 with only 5,412 miles on it - I filed a complaint with Hyundai Case # 40508090 but they have failed to repair the vehicle or buy the vehicle back from me - I need help with this issue and I don't know what else to do

ODI #11759709SEAT BELTS

Rear, middle seat belt will not latch. Upon the first need, June 2026, of having to have five people in the 2024 Tucson we discovered that the rear, middle seat belt would not latch. This created an unsafe situation of driving in downtown Houston with an occupant being unable to be safely restrained in the rear, middle seat. Dealer has confirmed a defective rear, middle seat belt, but will not repair under warranty. Dealer claims the seat belt was damaged by the folding down rear seat.

ODI #11756451ELECTRICAL SYSTEM,EXTERIOR LIGHTING

I have a 2024 Hyundai Tuscon SLE that I purchased new and several months ago there was a recall on the trailer hitch wiring. I took the car to Hyundai and they removed the wiring harness hitch due to a fire danager. Todate I have not received a replacement hiring harness, so my vehicle is now useless for pulling a trailer for several months. (The spring and summer months are when I use this the most and have not been able to.) All I hear from Hyundai is that they do not have a cure for this. I notice that the 2025 and 2026 models have a wiring harness on them that do not need replacing. I need something done ASAP regarding this matter. Why has NOTHING been done regarding this replacement? It has been MUCH TOO LONG! Is there ANYONE at your organization that can help me with this matter ASAP!!!! Thank you.

ODI #11756153ELECTRICAL SYSTEM

The air conditioning system in my 2024 Hyundai Tucson has never adequately cooled the cabin during high outdoor temperatures, since I purchased the vehicle. The vehicle is parked outdoors in direct sunlight daily, as I have no garage or carport access, and the issue is most severe and consistent during hot weather. This creates a heat exposure risk while driving, particularly on hot days when cabin temperatures remain uncomfortably high despite the AC running and set to the coldest setting. Prolonged exposure to excessive cabin heat can pose a safety risk, including impaired driver alertness and general heat-related discomfort/health risk. I brought the vehicle to CMA's Hyundai of Lynchburg on July 9, 2025 to report this issue; the dealership found no fault and stated the AC was working correctly. I brought the vehicle in again on August 11, 2026 with the same complaint; the dealership again reported the AC was blowing air at the correct temperature, with no fault identified. The vehicle has been inspected and is available for further inspection upon request. There were no dashboard warning lights or messages associated with this issue. The problem has been consistent since I've owned the vehicle, and is worse specifically in hot weather.

ODI #11753788ELECTRICAL SYSTEM

On 7/29/2026, the vehicle experienced a critical safety failure involving the electronic transmission shift-by-wire system, resulting in an unintended rollaway after the ignition was turned off. While parked on an incline, the driver depressed the brake pedal and pressed the Engine Start/Stop button while the vehicle was still positioned in Drive (D). The engine shut off completely. According to factory safety design and vehicle specifications, cutting the ignition in this state is engineered to automatically trigger an electronic command to shift the transmission into Park (P). However, the vehicle failed to execute this electronic fail-safe. The electronic parking pawl did not engage, and the vehicle effectively defaulted into an un-geared Neutral state. Upon the driver releasing the brake pedal, the unanchored vehicle immediately rolled down the incline with the engine completely powered off. No audible warning chimes or dashboard fault lights were activated prior to or during the event to alert the driver that the transmission had failed to secure the vehicle.

ODI #11751464SEAT BELTS

Seatbelt is not fastening in the rear center seat

ODI #11751431VEHICLE SPEED CONTROL

This has happened twice now. When going at a low speed, once in traffic, once while performing a U-turn, while braking, the car is trying to accelerate. I have to practically stand on the brake pedal to avoid the car lurching forward. I saw no warning lights on the dashboard. I haven't yet brought the vehicle to a dealer or service center, but it will be.

ODI #11749777SEAT BELTS

Center rear buckle fails to latch. Plastic case separated after normal operation of closing/folding down the rear seat. Buckle case separated from buckle latch. Buckle would latch with plastic cover missing, however would be a considerable risk, as a the retaining bar feature is not captive to the buckle and would separate in use, if used. As well as a pinch hazard. The center buckle was only use a handful of times and is free from contamination/debris. A safety buckle shouldn't fail under normal operation of folding a seat as designed. The seat folding action caused the buckle casing to pop off and separate.

ODI #11748709ENGINE,FUEL/PROPULSION SYSTEM

Subject: Urgent Drivability Concern – 2024 Hyundai Tucson (6/22 Incident) Vehicle: 2024 Hyundai Tucson Date of Incident: XXX Trip Details: [XXX] to [XXX] (~160+ miles) Summary of Issue: During a long-distance drive on XXX, the vehicle experienced severe and consistent drivability issues that created unsafe driving conditions. Symptoms Observed: •Severe loss of acceleration / stalling behavior throughout the entire trip •No check engine light illuminated at any time •When pressing the accelerator: oTachometer increased (RPMs rising) oVehicle speed decreased or failed to increase appropriately •Significant delay in acceleration, especially when: oMerging onto the interstate oPassing other vehicles •Cruise control behavior: oSeemed to manage acceleration more effectively than manual throttle oHowever, still exhibited slow response when additional acceleration was required •Auto Start/Stop system: oSystem automatically disabled itself oWould not allow reactivation during the trip Safety Concern: This condition made it difficult and unsafe to: •Merge into traffic •Maintain appropriate highway speeds •Execute passing maneuvers Dealer Visit (Near [XXX]): •Vehicle was inspected after sitting for a couple of hours •Dealer reported no issues found •However, the problem was persistent and clearly present during operation under driving conditions Took vehicle to a dealership in Raleigh and asked that they look at the fuel injectors. They determined that all 4 injectors were failing and replaced them under warranty. Concerned that Hyundai America has not issued a recall as driving the vehicle with this issue creates a serious safety concern that would lead to injury or loss of life INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11745445TIRES

On February 25, 2026 the car was brought to the service department where it was determined that a front tire had a separated belt which caused vibrations and failure to accelerate . On June 16, 2026 the car was brought to the service department for the same thing. Again a tire had a separated belt again 235/55R19101H

ODI #11744187SERVICE BRAKES,FORWARD COLLISION AVOIDANCECRASH

Automatic emergency braking stopped the vehicle because another vehicle in front turned right.

ODI #11740233AIR BAGSCRASH

I was in a car accident, and air bags didn't deploy.

ODI #11739323TRAILER HITCHES

The contact stated that the vehicle was taken to the dealer for repairs unrelated to a recall but recall repairs were completed unbeknownst to the contact for NHTSA Campaign Number 25V893000 (Trailer Hitches). The dealer removed the wiring harness which rendered the tow hitch inoperable. The manufacturer was notified of the issue and informed the contact that the removal of the wiring harness was the fix for the recall repair. The contact stated that he purchased the specific XRT model due to the specific feature of the tow hitch and now it is inoperable. The approximate failure mileage was 49200

ODI #11739053TRAILER HITCHES

The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The contact stated that a recall repair appointment was scheduled with the dealer and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that parts were not yet ordered. The contact was concerned about the fire risk warning associated with the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

ODI #11737966VISIBILITY/WIPER

On Wednesday, May 13, 2026, I turned off the highway and came to a stoplight. While preparing to accelerate as the stoplight turned green, I heard what sounded like a gunshot and saw that my entire rear window had spontaneously shattered. There was no external impact which caused this to occur. I have photos of the incident. Although my one year old son was not in his rear facing car seat at the time, if he had been, he would have been at risk of injury due to glass fragments. I was at risk as the sound startled me into breaking when I should have been accelerating with the rest of traffic and it left my interior exposed to the elements. I am scheduled with Safelite repairs through my insurance company to repair the window on Monday, May 18th. There were absolutely no messages or any symptoms prior to the spontaneous shattering of my window. After researching, according to Chimicles Schwartz Kriner & Donaldson-Smith LLP, there is currently an investigation for a potential class action lawsuit regarding an alleged defect of my make and model causing spontaneous rear window shattering.

ODI #11737596TRAILER HITCHES

Hyundai Recall 290 was performed on my vehicle by an authorized dealer. Because Hyundai has not manufactured or supplied the necessary extension cable connecting the new module to the hitch, the remedy is incomplete, and my factory-purchased towing equipment is now entirely inoperable. The Dealer has stated "CAMPAIGN COMPLETE" and has no plans to get the necessary cable.

ODI #11736842VEHICLE SPEED CONTROL

The Manual Speed Limit Assist, or MSLA, feature unintendedly activated while I was driving, nearly causing a collision. I was initially unable to deactivate this steering-wheel based feature, as: (1) I did not intentionally press any buttons to activate it, and: (2) I had to balance the need to visually monitor other vehicles on the highway to avoid a collision and simultaneously figure out how to cancel this feature, which places a limit on the speed that the vehicle can travel. Instead of claiming that this feature malfunctioned, I am claiming that it is an egregiously, poorly designed and dangerous feature. The button to activate it is located on the steering wheel; consequently, a driver can easily activate it without meaning to do so. This inadvertent activation happened to me twice, each time impeding, however briefly, my ability to safely navigate a busy road. This feature was not identified when I purchased the vehicle; however, earlier this year Hyundai belatedly sent a letter to its customers titled "Understanding Manual Speed Limit Assist (MSLA) Feature," pointing out how to activate and disengage the feature (and providing a link to a website for a tutorial with more information: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11736482UNKNOWN OR OTHERCRASH1 INJURY

The contact owns a 2024 Hyundai Tuscon. The contact stated that while driving 55 MPH the vehicle rear of a second vehicle during the failure the no safety features had activated including the airbag, collision avoidance features. During the incident the vehicle collided with the same vehicle twice although the brake pedal was pressed. During incident the driver sustained neck, shoulder and back injuries and was unconscious and transported to the hospital. A police report was taken at the scene. The vehicle was destroy the towed away. The contact was informed that the safety sensor had failed during the incident. The manufacturer was notified of the failure, but no assistance was offered.The failure mileage was 5,000.

ODI #11734707UNKNOWN OR OTHER

Panoramic sunroof exploded while driving.

ODI #11733868ELECTRICAL SYSTEM,SEAT BELTS,UNKNOWN OR OTHER

(NHTSA Tracking Number 11726105) I am updating my existing complaint regarding my 2024 Hyundai Tucson (NHTSA Tracking Number 11726105) for an ongoing safety concern involving an intermittent warning chime while driving. This issue began shortly after I purchased the vehicle in Nov 2025 and has been reported to the dealership multiple times over several months. The warning chime occurs randomly while driving without any visible warning message or dashboard alert. This creates uncertainty because I do not know what the vehicle is trying to warn me about, which is distracting and creates a safety concern while driving. The dealership previously replaced both front seatbelt buckle assemblies after identifying intermittent high resistance as a possible cause. However, after that repair was completed, the warning chime occurred again while I was driving to the dealership for a follow-up visit. This confirmed that the issue was not fully resolved. I immediately returned the vehicle to the dealership, and they are now performing further diagnosis. I was advised that if the issue reoccurred, the next possible areas for diagnosis could involve the instrument cluster or the control module, both of which are safety-related systems connected to warning alerts and seatbelt functions. In addition, during this same visit, the dealership confirmed there is an actual oil leak requiring repair. This is significant because when I first raised this concern after an outside inspection in December 2025, I was told it was likely leftover residue from a prior oil change. The dealership has now confirmed it is a real leak and kept the vehicle for repair while providing a loaner vehicle. Because this vehicle was sold as Certified Pre-Owned and these safety and mechanical concerns continue shortly after purchase, I remain concerned about the reliability and safety of the vehicle.

ODI #11732364POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

While driving at approximately 70 mph on a highway under normal conditions, the vehicle experienced a sudden loss of engine power. A check engine light illuminated at the time of the failure, and the vehicle was unable to maintain normal acceleration or consistent speed. The loss of power created a hazardous situation in active traffic, as the vehicle could not safely maintain speed with surrounding vehicles. The vehicle was later inspected by an authorized dealership, which confirmed severe internal engine damage, including cylinder damage and engine misfire requiring major repair or replacement. No clear root cause has been provided. There were no prior warning signs or symptoms before the incident. WARNING SIGNS PRIOR TO FAILURE: NONE OBSERVED. The vehicle is available for inspection upon request. DEALER CONFIRMATION: YES. MANUFACTURER INSPECTION: UNKNOWN.

ODI #11731207SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

The same incident has occurred 4 times ( [XXX] While driving on the freeway in light traffic and no vehicles in front. The forward collision sensor triggered dropping the vehicle in speed approx 30 mph almost instantaneously. This is San Diego so no snow, rain or sleet and we were driving eastbound each time with the sun at our back. Hyundai kept the car for a week for diagnostics and found nothing. We have since escalated to corporate and are going in for another round of diagnostics. We have been exceptionally fortunate that we were not rear-ended. We have since installed a dash-cam to record the next event INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11730128TRAILER HITCHES

The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (Trailer Hitches). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

ODI #11729169ENGINE,FUEL/PROPULSION SYSTEM

Component: Engine/Powertrain/Electrical System Incident Description: I am reporting a recurring, life-threatening "Loss of Motive Power" (Dead Pedal) in a 2024 Hyundai Tucson (Alabama-built). On multiple occasions, the vehicle has failed to respond to throttle input during high-risk maneuvers, specifically while merging into 45+ MPH traffic. The vehicle "chugs" and stalls, refusing to exceed 15 MPH despite full accelerator depression. This defect leaves the vehicle and its occupants stranded and defenseless in the path of oncoming high-speed traffic. Technical Context: This vehicle is currently subject to NHTSA Recall 23V-526 (Hyundai Campaign 246) for electronic controller damage that can cause "CAN communication disruptions." I believe the "Dead Pedal" failure is a direct result of these communication disruptions between the engine and transmission control modules. Furthermore, Hyundai has issued TSB #24-AT-001H-1 for "Hesitation when accelerating," yet the authorized dealer (Ed Voyles Hyundai) has been unable to remedy the defect after 84 cumulative days out of service. Safety Risk: This is not a convenience issue; it is a critical safety failure. The unpredictable nature of the power loss makes it impossible to safely judge gaps in traffic. The vehicle effectively becomes a stationary object on active roadways without warning. Manufacturer Response: The manufacturer has been formally notified via certified legal counsel. Despite 79 consecutive days in the current repair attempt (since Jan 16, 2026), the manufacturer has failed to provide a fix or acknowledge the severity of the safety risk. An informal third-party evaluator attempted to dismiss the claim despite the vehicle's documented inability to maintain motive power. We are requesting that NHTSA investigate the adequacy of Recall 23V-526 and TSB #24-AT-001H-1, as these measures have failed to resolve this life-threatening "Dead Pedal" condition in my vehicle.

ODI #11728389ELECTRICAL SYSTEM,SERVICE BRAKES

There has been an urgent safety recall with no fix for 4 months. I need the issue to be resolved so that my vehicle is no longer a safety hazard, but both the dealership I purchased it from and the manufacturer have stated that it's not a big deal.

ODI #11727875TRAILER HITCHES

The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (TRAILER HITCHES); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the third brake light remained illuminated after the vehicle was turned off and the key was removed from the ignition. The tow hitch wiring harness was replaced but the failure persisted. The failure mileage was approximately 20,000.

ODI #11726454ENGINE

I am submitting a vehicle safety complaint regarding my 2024 Hyundai Tucson Hybrid. The vehicle has a recurring engine warning issue (code P0471) that has not been resolved despite multiple repair attempts by an authorized Hyundai dealership. Additionally, there is a concerning discrepancy regarding vehicle usage while in dealership custody. My records indicate a substantial increase in mileage during service, which is not reflected in official service documentation. This raises concerns about vehicle handling and accountability. Hyundai has declined to escalate or properly address the issue and has advised that they will continue repair attempts without further resolution. Given the recurring nature of the issue and the lack of accountability, I am concerned about potential safety risks. I respectfully request that this matter be reviewed and recorded as part of any ongoing safety investigations.

ODI #11726549ELECTRICAL SYSTEM,UNKNOWN OR OTHER

The problem first appeared after I bought my car to the dealership to replace an amplifier. Since then, my car has been there twice and they have not been able to identify the problem. I’m going back-and-forth with the dealership and hyundai corporation. after numerous incidents with my other vehicles, I no longer trust this place to repair and at this time it’s a safety issue while I’m driving. I work in a school district in [XXX] when the kids are around I need my front and back up cameras to work. it’s a safety concern for me and I need your advice. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11726105ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

While operating the vehicle, an intermittent audible warning sound occurs without any corresponding alert, message, or notification displayed on the dashboard or infotainment screen. The specific component or system causing the warning is unknown. The vehicle is available for inspection upon request. This condition puts my safety at risk because the unexplained warning sound occurs while driving and causes me to divert my attention from the road in an attempt to identify the source or meaning of the alert, creating a driver distraction. The issue has been reproduced multiple times under normal driving conditions. I demonstrated the condition to the dealership and provided video evidence; however, the issue has not been diagnosed or confirmed, and no root cause has been identified. The vehicle has been inspected by the dealership, but no explanation or resolution has been provided. The manufacturer is aware of the issue through an open case. There were no warning lamps, messages, or prior indicators associated with this condition. The audible warning occurs without any visible alert or explanation. The condition began shortly after purchase in November 2025 and was later documented and demonstrated to the dealership in January 2026.

ODI #11725972SERVICE BRAKES

I am reporting a repeated brake system issue on my 2024 Hyundai Tucson involving premature rotor warping and brake failure at very low mileage. On April 30, 2025 (11,007 miles), I first noticed significant vibration and shaking when braking. On May 29, 2025, Colonial Hyundai diagnosed the issue and resurfaced the brakes under warranty (Hyundai case #40826529). The issue persisted immediately after repair, and on June 13, 2025, I was informed that both front and rear brakes and rotors needed replacement. On June 19, 2025, all brakes and rotors were replaced under warranty, resolving the issue temporarily. Less than 8 months later, on February 12, 2026 (under 10,000 additional miles), the same braking vibration returned. The original dealer attributed the issue to driving behavior. At Hyundai’s direction, I sought a second opinion on February 26, 2026 at Piazza Hyundai of West Chester. They confirmed that the brakes and rotors again required replacement and indicated this was unusual for such low mileage. On March 16, 2026, despite the dealer’s findings, Hyundai Corporate declined to cover the repair under warranty. This vehicle has now required three brake-related repairs within a short period and low mileage, including resurfacing and full rotor replacement, followed by another failure. This pattern suggests a potential defect in the braking system, materials, or related components, rather than normal wear. Component/System Failed: The failure involves the braking system, specifically repeated warping/failure of front and rear brake rotors and premature brake wear. The vehicle and components are available for inspection upon request. When braking, the vehicle experiences significant vibration and shaking in the steering wheel and chassis, which affects braking smoothness and control. This condition can reduce driver confidence, increase stopping distance, and may lead to loss of control during braking, particularly at highway speeds or in emergency stop.

ODI #11725619ELECTRICAL SYSTEM

I’d like to file a complaint regarding Hyundai Recall#290, a potential fire hazard with my cars “trailer wiring harness accessory module”, which Hyundai has not offered a remedy at this time. I spoke to Hyundai’s customer service representative yesterday (3/18/26) about this recall that’s now over a month old, and asked if I could get reimbursed for my out of pocket costs to remove the hitch’s wiring at a Hyundai dealership. The rep said Hyundai won’t pay for my out of pocket cost to remove the harness wiring because they don’t have an official “remedy” yet. My local Hyundai dealership said the cost to unplug/remove the wiring would be about $200, which in my opinion would solve the problem and certainly is a “remedy”. Hyundai refuses to reimburse me this cost even though they have a Hyundai recall reimbursement program for out of pocket expenses due to recall issues. My complaint: 1 - Hyundai has failed to provide a no cost recall remedy within a reasonable period of time. 2 - if I choose to pay for removal of the wiring, my out of pocket cost of $200 will not be reimbursed by Hyundai. 3 - Hyundai’s recall says I could continue to drive my 2024 Hyundai Tucson, but apparently if the car gets wet, the wiring could ignite and cause a fire, which I’m not very comfortable with. 4 - I don’t use the trailer harness module at all since I bought the car used from the original owner, so removing the entire harness would be a reasonable solution and allay the fire risk. Thank you.

ODI #11725244TRAILER HITCHES

The contact owns a 2024 Hyundai Tucson. The contact was informed by the Turo App that the VIN was associated with NHTSA Campaign Number: 25V893000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

ODI #11722363SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Driving to work, going into a turn with no obstructions my car frequently alerts to a "collision warning" that is not there. Additionally, I have been driving on the highway, with no obstructions in front of me and my car emergency brake despite an emergency not being present. In both instances, it is extremely distracting and induces anxiety as I am alerted of a threat that is not there. Further at highway speeds (65-70 mph) on the highway, and braking despite having no emergency nearly caused an accident. I was able to push further down on the gas to force the car to keep going to not stop on the highway. The collision warning has been an issue since purchase of the car in June 2024, the emergency brake occurred in February 2026.

ODI #11722026ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

I am submitting this complaint regarding Hyundai Safety Recall #290 (NHTSA Recall No. 25V893) as it applies to my vehicle, VIN [XXX] . I received the official recall notice by mail on February 13, 2026. The recall identifies a defect involving the tow hitch wiring harness control module, which may allow water intrusion. According to the recall documentation, this defect can cause inoperative stop lamps and, in rare cases, an electrical short that could result in overheating or a vehicle fire. Since receiving the notice, I have contacted Hyundai Motor America corporate customer care three separate times seeking escalation and guidance on how to safely address this recall. During each call, Hyundai stated that no repair solution, parts availability, or timeline exists for remedying the defect. Despite the recall involving a documented fire risk and potential brake/stop lamp failure, Hyundai representatives advised me that I could continue driving the vehicle while waiting indefinitely for a remedy. No interim safety measures, inspections, alternative repairs, or mitigation steps were offered. I am concerned that Hyundai is failing to properly execute a federally mandated safety recall and is placing consumers in the position of operating vehicles with known, unresolved safety defects. Being advised to continue driving under these circumstances creates a risk to vehicle occupants and to other motorists. I am requesting that NHTSA review Hyundai’s handling of Recall #290, specifically regarding recall remedy delays, lack of escalation, and failure to mitigate an acknowledged safety risk, and take any enforcement or compliance action deemed appropriate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11721380ENGINE

On October 8, 2025, my car's tachometer started to dip and my car began to shake like it was going to stall as I approached a traffic light. The check engine light came on. I was close to my destination (about a 1/4 mile) so I drove to the parking lot and turned off the car. I started it again and the check engine light turned off and the car was running fine. On October 13, 2025, I took my car in for a routine oil change to a local repair shop and when they tried to reset the oil change reminder, the system would not work. Within a day, the entire computer system for the radio, warning systems, air conditioner/heat, etc, would not work. I took it to Burlington Hyundai on October 15, 2025 and they had to replace the CPU in the car. I got my car back on October 22, 2025. They said the check engine light did not come on again. It was covered under my warranty. I had my brakes replaced while they had the car out of convenience.

ODI #11721384ENGINE

On Saturday January 31, 2026, I was driving and the tachometer started to go low like the car was going to stall out and the car began to shake. Then the check engine light came on. I was afraid to drive it, so I parked it in a church parking lot and had it towed to Burlington Hyundai on Sunday February 1, 2026. On Monday February 2, 2026 Burlington Hyundai said there was a problem with the spark plugs and that was why the check engine light came on. They replaced the spark plugs and it was covered under warranty. I got my car back on Tuesday February 3, 2026.

ODI #11721387ENGINE

On Wednesday February 4, 2026 my car began to shake and shudder and almost stall out and the check engine light came on again. I had just gotten my car back from Burlington Hyundai the day before for the same problem. I drove it straight to the dealership for service. This time, they said it was a problem with the EGR system. They replaced some things and I got my car back on Friday February 13, 2026.

ODI #11721134UNKNOWN OR OTHER,VISIBILITY/WIPER

My car was parked, without any trees or other objects that could possibly damage my car near by, and the glass on my front windshield cracked for absolutely no reason. It starts where the glass attached to the car and spreads to the middle of my windshield. I believe there is an installation defect because this car is only 2 years old and has never had any damage to it. I also read that this is a common problem with other Hyundai models.

ODI #11712794SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

I was driving on the highway with no one in front of me. The car suddenly slammed on the brakes and flashed "emergency breaking system" on my dash. My car went from about 75 mpg down to 50. The car behind me almost rear-ended me. He then proceeded to pass me and brake check me because he thought I had deliberately brake checked him. This incident caused the man behind me to get road rage and react dangerously to me. I hit the gas and it finally stopped breaking and let me gain speed up again. It was terrifying. This is not the first time this has happened but it was the first time in the highway. It has happened several times on side roads for no reason either. I have an appointment with Hyundai to figure out what they can do because I don't feel safe driving this car.

ODI #11711658ENGINE,FUEL/PROPULSION SYSTEM

My 2024 SEL hybrid has a very annoying acceleration delay after a full or partial stop. The delay has occurred many times. It is present no matter which mode the car is on. It is not a matter of slow acceleration, but a 1-2 second delay of anything happening after I press the pedal. this could be a safety issue when you're at a stop sign and you need to proceed and you can't go.

ODI #11709963ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCECRASH

My wife was slowly pulling into a parking spot, when at about 10ft from curb the car suddenly accelerated faster than she even thought the car even was capable of (the AWD likely helped). It hopped the curb and hit a tree. She backed it up to the parking spot (it acted normally) and had it towed to dealer. In hindsight, the car had been having a progressive amount and frequency of delay in normal acceleration, sometimes having a pause of up to second or two from pedal input to car response. We asked the dealer to check the EDR (event data recorder). The tech first said he didn't even know what that was, then that he checked with all his fellow techs and they didn't know either, then the story changed to the model not having an EDR. We politely told him which page in the Hyundai manual he can find it, and he refused to look, as did his boss. Car was transferred to a body shop, and disposition was to total the vehicle. While the body shop was still evaluating the car, we contacted a second dealer, who said they don't have a reader. I inspected the floormats before the car was towed, as that was an initial suspect, but it was locked in and clearly there was no obstruction. She was wearing tennis shoes and doesn't recall ever having an instance of hitting the wrong pedal in any vehicle. She thinks she was only coasting, not even touching the brake yet.

ODI #11706921UNKNOWN OR OTHER

I had to retrieve something from the back of my Hyundai Tucson Hybrid SUV, opened the back door. I retrieved several items and placed them in a safe area. Got back into my vehicle and proceeded to drive into my garage (with the rear door fully open). Next thing I heard was my Tucson crashing into my garage door. I had no warnings, flashing lights or audio sounds nothing that would help me avoid that collision. The reason I purchased this particular vehicle was because it comes with sensors and cameras completely around the vehicle (including the rear). In fact on the rear door is sensor and a camera. In fact I can park the Tucson out of the vehicle. The sensors will ensure that it will not collide with anything. Same is true in a very tight parking spot. Anyway the other 4 passenger doors have several warning signals. From low ibeeping to very loud annoying audio sounds that you cannot ignore. I’ve contacted Hyundai Motor America and they’ve denied my complaint. They claim that the extent of the “warning is a red light on the dash”. My local dealership kept my Tucson for 11 days not knowing what to do and how to resolve this problem. I’ve come to reply on the audio warning system, and as a Senior Citizen, not to look at the dash to prevent collisions. This is very serious ,especially, if that door is not locked while I’m driving, any thing can push open the door, resulting in injury or death to people in the vehicle or on the road. This is compounded by the fact that Hyundai produces many types of SUVs, including Genesis.

ODI #11705074UNKNOWN OR OTHERCRASH2 INJURIES

I was rear-ended at an extremely high speed by an intoxicated driver. The impact from being rear-ended pushed my vehicle into another car, damaging the front and rear of my vehicle. My car was a 2024 Tucson with 14,646 miles in perfect condition. No warning lights were on the vehicle, as I consistently take excellent care of my cars. The airbags did not deploy. My car was totaled. I had several injuries from the accident.

ODI #11699582SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

At high speeds above 40 MPH vehicle automatically brakes with no vehicle or objects in front while vehicle is in operation. Very concerning when driving on interstate.

ODI #11692276VISIBILITY/WIPER

The panoramic sunroof in my 2024 Hyundai Tucson Limited shattered while driving on the interstate. It sounded like an explosion and frightened me while driving. I was able to maintain control of my vehicle, and fortunately, my headliner was closed, preventing glass from falling on me. The flying debris created a hazard for other drivers. I took my vehicle to the Hyundai dealership where I purchased it, and I am awaiting a response from the Service Manager for repair. The vehicle is less than a year old and has less than 9,000 miles on it.

ODI #11692283ELECTRICAL SYSTEM

See attached document for complaint.

ODI #11674098ENGINECRASH

The contact owned a 2024 Hyundai Tucson. The contact stated that his wife was reversing out of the work parking space, the brake pedal was depressed, and when the gear shift was shifted into drive(D), the vehicle then accelerated independently. The contact stated that the engine revved, hit a parked vehicle, bounced off that vehicle, and continued to accelerate independently, abruptly veered the steering wheel to the left to avoid hitting a tree. The contact's vehicle then hit a second parked vehicle, where it came to a stop. No warning lights were illuminated, and none of the warning alarms sounded. The driver’s and passenger’s side air bags did not deploy. A police report was not filed. There were no injuries sustained. The insurance company was notified and towed the vehicle to a collision center. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was 17,000.

ODI #11665297UNKNOWN OR OTHER

My a/c system has a strong mold/mildew smell. The dealership flushed the system and said a bunch of black mold came out. It has been 3 months and the issue is back. It can’t possibly be safe and healthy to be constantly breathing in mold spores. I have seen a ton of other owners complaining about the same issue. I definitely think the a/c drain design is faulty in some regard.

ODI #11665390FUEL/PROPULSION SYSTEM

On multiple occasions the vehicle has not transferred from EV to mechanical mode and has stalled out. Shutting the car and restarting it resolved the problem each time. Hyundai has not been able to find the fault after multiple trips to the dealership and no code is recorded or reported. I bought a code reader and the last time this occurred recorded a code. P1120 $07e8Pd I brought the car back into Hyundai and reported the code to- It was not saved in the car's memory. They have had the car for over 3 weeks now and repairs have not been completed.

ODI #11661137VEHICLE SPEED CONTROL

The contact owns a 2024 Hyundai Tucson. The contact stated that while operating the vehicle, the manual speed limit assist erroneously activated causing the vehicle to suddenly decelerate, and the vehicle failed to exceed 20 MPH. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 40,000.

ODI #11660049AIR BAGS,FORWARD COLLISION AVOIDANCE

My wife and I purchased a 2024 Hyundai Tucson in June.  Since February 28, 2025 the SRS indicator lights have come on twice. Hyundai replaced the airbag twice.  In March, the emergency brake system red lights illuminated, and the car came to an abrupt stop.  Luckily, there were  no Cars behind me.  Seconds later, the car resumed, and the lights disappeared. Hyundai dealership took the car in and returned it in two hours noting they could not duplicate. Several days ago, the same thing happened with the emergency brake system. Driving at approximately 40 mph the car slammed on brakes and the dash illuminated again.  No cars behind me. The dealership returned the car once again, noting they could not duplicate.   The car has less than 8000 miles.  I won’t allow my wife to drive more than 10 miles alone.  It’s unsafe. The manual states the car is not to be driven with any of the sys indicators on and to do so would cause serious injury or damage to the car.   I will send attachments of invoices, NHTSA complaints and Hyundai manual info about unsafe condition. 

ODI #11659237AIR BAGS,FORWARD COLLISION AVOIDANCE

Owner [XXX] [XXX] . Driver [XXX] [XXX] ) [XXX] All of a sudden my 2024 Tucson vin: [XXX] gages indicated emergency braking for about 1 to 3 seconds and the front end went down ,(my wife and I went foward ) as though I was stopping (scared me ). It was the forward collision avoidance sys. I was so happy no one was behind me. Avoided a rear end collision. [XXX] we were Traveling west in the left lane of a three lane highway. I released the gas pedal to make a left turn in a left turn lane. The light was red. No one really behind me or to my left. Only one car to the right of me in another lane. This is dangerous! This is my wife’s car. Enough said!!!! Car was at the dealer for a couple of hours. They could not duplicate. Said it could have been my floor mat “that made my emergency lights come on the dash.” “STUPID” This occurred the day after picking up my car from the dealer. Feb. 28, Hyundai replaced the Air bag. STS light came on. Picked the car up Monday. Today [XXX] Thursday) the STS Airbag light came on again. The bag was replaced again. [XXX] the front collision sys emergency stop sys alerted again. Again, Hyundai declared they could not duplicate. This is an unsafe car. A death trap. Hyundai warns death may occur if using while driving can cause death. They also warn us using the emergency brake while driving may damage the brakes or cause a collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11659075ELECTRICAL SYSTEM,ENGINE

The contact owns a 2024 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the vehicle stalled. The contact stated that before the vehicle stalled, there were several unknown warning lights illuminated before the instrument cluster went black. The contact pulled over and shifted to park(P) and was able to restart the vehicle after several attempts. The contact stated that the failure had occurred intermittently and at various speeds. The vehicle also occurred while stopped at a traffic signal. The contact had taken the vehicle to a local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.

ODI #11656533FORWARD COLLISION AVOIDANCE

Driving 70 on the interstate without any cars in front or side of me and car auto hard braked down to 60 and red emergency brake light was on. An 18 wheeler was behind me. Luckily no injuries or accidents happened.

ODI #11654866FORWARD COLLISION AVOIDANCE

As I am driving on the Garden State Parkway on sunny days and rainy days at approx 70-75 mph the Emergency Braking System notification activated on the dashboard in red, a noise activates and the car feels like it is going to stop short. This seems to occur about one and a half hours into my ride There are no cars in front of me or directly next to me. This occurs randomly and has happened seven or eight times since I leased the car in December 2024. It is very scary and the service techs at the dealership where I leased it cannot duplicate the occurrence because it is random. I feel unsafe driving the car because I am afraid at some point the car may stop on the highway. As it is now it feels like it is going to stop because it slows down.

ODI #11647081AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

All of a sudden my 2024 Tucson gages indicated emergency braking for about 1 to 3 seconds and the front end went down as though I was stopping (scared me ). I was so happy no one was behind me. No one really behind me or to my left. Only one car to the right of me in another lane. Also, had to replace air bag at 6176 miles

ODI #11643104FORWARD COLLISION AVOIDANCE

Forward Collision Emergency Braking. Have had this happen on 5 different occasions. Very dangerous. The vehicle without warning slams on the emergency brakes and issues a warning. Took into dealer and they could find NO error codes and did nothing. First time this happened I thought maybe a bag or something flew up and obscured the forward facing sensors. Pulled over and checked nothing. Then 3 times it happened within 5 minutes. Pulled over and sensors looked fine no dirt or anything on the sensors. Can not drive car with this and so have been disabling the system except for a warning tone. Today it activated it again. Usually when I approach something the sensors turn yellow and then red when getting real close to an object. But today when it activated when not close to anything and driving down the road all the forward sensors activated with the warning but it was gray. (not yellow or red) Since I had it on warning only the brakes did not activate. This is very dangerous and unless you disable the automatic emergency braking could lead someone to plow into the backend of the SUV and it evidentially does not cause error codes. Yes,someone can contact me concerning this. This has happened multiple times. Intermittently.

ODI #11642799SERVICE BRAKES,FORWARD COLLISION AVOIDANCECRASH1 INJURY

My car automatically braked in the middle of an intersection and caused my vehicle to be rear-ended. This was the third time automatic braking engaged when it should not have been. In the most recent incident on [XXX] I was injured and had to have medical attention. I googled automatic braking and there were many reports of automatic braking being deployed when it should not have been. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11642395UNKNOWN OR OTHER,VISIBILITY/WIPER

While driving my 2024 Hyundai Tucson at highway speeds on a clear day with no surrounding traffic, I was startled by an extremely loud bang that sounded like an explosion. Pieces of shattered glass rained down inside the passenger cabin, creating a potentially hazardous situation. This incident was a traumatic experience. The sudden and unexpected event had the potential to cause serious injury to the driver, as well as increase the risk of a collision due to the shock and distraction it caused. Additionally, other pieces of shattered glass were propelled from the vehicle, posing a risk of injury or damage to other drivers on the road. Upon physical inspection, it was noted that the glass from the panoramic sunroof was bowed upwards, which suggests the explosion originated from within the sunroof and NOT an external factor such as road debris or a rock. The vehicle, which is less than a year old, is currently at the Hyundai dealership pending an investigation. Given the severity of the incident and the potential risks to driver and passenger safety, I strongly recommend that a recall be issued or a comprehensive investigation be initiated by the NHTSA to prevent further occurrences of such dangerous incidents. Safety must be a priority, and swift action is necessary to ensure that no other drivers or passengers are at risk of similar events.

ODI #11640938VEHICLE SPEED CONTROL

Sudden loss of speed for no reason. was traveling at 35 mph when vehicle suddenly dropped to 22 mph. Stepped on gas with no response. I know the 22 mph because it showed up on warning illuminator. Car behind me almost hit me because he had no indication (prior warning). Turned off at closest exit, turned vehicle off then on restart things were normal. Took to dealer and they found nothing in computer code or mechanical to explain why this happened. Am an older women afraid what will happen if repeats on highway going 70+ mph. Please made Hyundia find and fix.

ODI #11634001UNKNOWN OR OTHER

Horns failing after being replaced by Hyundai. A kid was running and heading on a path in front of the SUV. Pushed the horn and another failure. Luckily the brakes work - the kid didn't stop. First attempt to fix: 14,612 miles - current miles at 2nd failure 17463.

ODI #11628377ELECTRICAL SYSTEM

The contact owns a 2024 Hyundai Tucson. The contact stated that while the vehicle was parked, the horn was inoperable. The vehicle was taken to the dealer where it was diagnosed that the horn needed to be replaced. The vehicle was repaired. The contact related the failure to TSB: 23-BE-008H (Horn Assembly); however, the VIN was not included in the TSB. The manufacturer was notified of the failure and a case was opened. The failure mileage was 68,412.

ODI #11627731POWER TRAIN,SERVICE BRAKESCRASH

While sitting in stopped traffic on the interstate in the dark in the rain on 11/25/2024 my car was in drive; my foot was on the brake. Twice the car rolled away despite my attempts to brake or put the car in Park (I shoved the shifter into Park and the car continued to roll). I rolled into the back of a semi because I could not get my vehicle to stop. This had already been noted as a problem with 2024 Tucsons, yet your search engine tells me there are 0 unrepaired recalls for my car. I want to call this out as an unrepaired recall. I have left it with the Hyundai dealer at the moment. They tell me if they cannot make the problem happen for them they won't do anything to fix my car. This is a dangerous situation for me and for anyone with a Tucson that may have the same problem.

ODI #11626557EXTERIOR LIGHTING

Headlights get covered with slush and snow while driving causing you to lose vision of the roadway at night. You are not able to see creating a safety risk to you and others on the road, potentially causing an accident that would cause serious injuries or death. Yes, it can be inspected upon request. Notified our dealer and was advised that this has never been brought to their attention as a problem from any other buyer. During our last vehicle service at our dealership when notifying them of the concern no issues with the vehicle were found. Warning lamp (obstruction) appears while driving. When the warning lamp illuminates, we need to pull over (sometimes not in a safe environment), wipe the slush/snow off of the headlights and proceed traveling. After wiping the headlights off, warning lamp on dashboard returns to normal operations.

ODI #11626326ELECTRICAL SYSTEM1 INJURY

Both horns failed in less than 15k miles. Any time spent on the internet shows this is a known issue. Reporting as a safety problem as you will not know they are gone until you need them to warn another car or person and you have no sound. Luckily I was not speeding and paying attention but the kid who rode a bike in front of me when my horns failed - wondered right out. I stopped just short of them. Only resulting in them falling over when they finally saw me and freaked out/fell over. Horns are located extremely close to the ground and can only be accessed if you remove the entire front bumper and side trim. So this isn't an easy fix for most people when/if they go out.

ODI #11624338FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

Car throttle, AC, Cruise control, car transmission and gears not correct, radio turns off completely and messes up CarPlay. Also no updated radio. Scary car is still new with all of these issues.

ODI #11621620SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

While driving in light traffic, speed at 45 mph, my Tucson alerted me with a beep, steering wheel vibrated and a red alert on the dash was present for about 3 seconds then the speed automatically slows down to 15 mph all on its own while my foot is still on the accelerator. This has occurred at a minimum 6 times. I purchased this vehicle brand new and driving it off the lot it had 22 miles on it. I've taken it to a Hyundai dealership, and they can't figure out what it wrong with it. I feel very unsafe and unhappy now of this major safety concern. This has high probability of getting rear ended. I see that this has been occurring with various years of Hyundai and am wondering why there has not been a recall on this issue. I owned a Hyundai prior to this 2024 (Tucson 2011) and it was wonderful. This is highly concerning for me, and I am not confidant driving this vehicle and will more than likely trade it in for another vehicle. Can someone please research this issue with the automatic emergency brake system. This can autonomously go off whether you are in traffic, highway, street or completely zero vehicles or pedestrians around.

ODI #11620858SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Two incidents while driving on the highway. 1. Emergency braking activated on its own. No cars around me. It was a rural area. The red emergency braking activated light showed up and my car braked but resumed driving. This is a new car with less than 4k miles on it. 2. The hands free assist and cruise control were activated. My care swerved to the right abruptly. My hands were on the wheel and I was able to correct this but this is very concerning as my daughter drives this car on mountain roads when she is going to college. I have read online reports when others driving the same make, model and year vehicle.

ODI #11619799VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

Forward radar sensor pass side lower grill/bumper area. 1st told a sensor recall but after 3 hrs and then seeing the vehicle in the shop with the entire front bumper clip removed the sensor was out of its driver side socket and 1 side flopping around which may have caused a small dimple from the inside to pop out on the 6x5 cover that is the entire lower rubber/plastic black bumper/grill. Told the vehicle was hit, YET no visible damage to bumpers or painted surface can be found by their 2 dealerships and their 1 body shop, + 2 mangers, and 1 independent collision shop.1 manager drove the vehicle 10/11 and stated after "is operating as it should". Warnings have come on again since then refueling at additional 77 mile and then at 92 miles 10/14. Hartford ins has been notified and pending I hope an inspection. Vehicle purchased 1st March 2024, 1st warning at 5336mies currently at 5421 miles. They triggered the service engine light and stated via onboard computer it was an issue with a lower front driver side radiator something that may have been bumped while taking off the front clip, which they chipped and area and left a bit of gap at the fender connection. Other than the small dimple on the plastic from what I believe the sensor had been bouncing against, there is no damage. A safelight windshield company stated there is a notice/recall on the "auto headlight sensor on dash" but they do not cal them, only the optic sensor top center of windshield. BUT per the manual that top sensor plus lower radar can control the forward crash, cruise setup and auto braking. Need some help since my firm works with all auto/tire mfg and conducts DOT tire testing for USA and worldwide independent firms/gov's.

ODI #11610843SERVICE BRAKES

I brought my vehicle in to Allstar hyundai in Baton Rouge about a month after purchasing it. I told the service manager my brakes are squealing through out the day. He drove it nothing. He stated it is because of moisture. Not true. Squealing brakes means the brakes will go out. They refused to change them out. It has continued to happen multiple times each and everyday. I would love to have this reported. I have owned previous hyundai vehicle and others never ever had this problem,. I am going back for an oil change and will once again state 1) I am not stupid2) this should not be happening3) I have spoken to other mechanics and they all stated it is a BRAKE MALFUNCTION. what is my next step if they refuse? It always happened when applying brakes at stop signs/lights at speed limits.

ODI #11608973POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

Car shuts off without warning scare that be in an accident if the shuts off on the highway.

ODI #11608295UNKNOWN OR OTHER

I had the windshield recall repaired and my car still leaked. It has been at the dealership for over 2 weeks for repair. I am concerned whether this vehicle will be safe to drive even after a new windshield is in stalled and all of the carpeting has been replaced. The vehicle is only 8 months old from the time I purchased it from the Hyundia Dealership

ODI #11607981SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Sudden hard breaking for no reason. It's happened 3 times when in cruise control. If a car had been close behind it would have caused a wreck. I've had the vehicle just over a month

ODI #11606839VEHICLE SPEED CONTROL

The contact owns a 2024 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle was hesitating during acceleration. While accelerating, the vehicle failed to exceed 3,000 RPM. Thee contact stated that while driving 45 MPH, the vehicle decelerated to 25 MPH independently while depressing the accelerator pedal. The automatic start button remained illuminated. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 8,800.

ODI #11606111STRUCTURE

The contact owns a 2024 Hyundai Tucson. The contact stated while driving at an unknown speed, the icons on the dashboard and radio went dark; however, no warning light was illuminated. The vehicle was driven to a dealer; however, the dealer had not provided a diagnostic result. The dealer suggested that the icons on the dashboard appeared to be dark due to the dashboard cover. The contact informed the dealer that the icons on the dashboard appeared dark prior to the placement of the dashboard cover on the vehicle. The vehicle was not repaired. The manufacturer was notified of the issue and opened a case. The contact was also referred to the NHTSA Hotline to report the failure. The failure mileage was 7,260. The VIN was not available.

ODI #11605626VEHICLE SPEED CONTROL

While slowly pulling into a parking space at a local shopping center, my 2024 Hyundai Tucson Limited suddenly accelerated while I still had my foot on the brakes to stop. The acceleration was so sudden and intense that I had to swerve to avoid a head on collision with a car parked in front of me. It took me a few seconds to gain control of the car, as the engine was revving at a high acceleration rate and the brakes were not working as they should. Just as suddenly as it happened, it then stopped and I was able to regain control of the car. Had there been other cars in the parking slots nearby, there would have been no to way to avoid a collision.

ODI #11605615FORWARD COLLISION AVOIDANCE

While driving my 2024 Hyundai Tuscon Limited, 55 mph in left lane on highway, with no cars directly in front of me and only one car alongside me in the right lane, my emergency braking red warning light suddenly came on as the car abruptly braked hard for no apparent reason. Within several seconds, I regained control of the car. Luckily there wasn't a car closely following me, which thankfully probably averted a collision. I have since made an appointment with the dealer from whom I purchased the car and am awaiting the results of their inspection of the car.

ODI #11600458VEHICLE SPEED CONTROL

When I need to car to accelerate, sometimes it will, and other times I have to push on the gas pedal all the way to try to accelerate. This is extremely dangerous when pulling out in traffic as I am never sure when the car will be working correctly the car shows no codes that there is something wrong, the mechanics cannot figure out what is causing the lack of acceleration. I can be at a red light and try to accelerate and I would have to push the gas all the way down to even get it going. This is an inter written problem, but very concerning when I am trying to cross traffic as I am never sure what my acceleration is going to be.

ODI #11591773SEAT BELTS

The rear seatbelt twists and jams when fully extended to secure a car seat or child in a booster seat. When we took the new car (less than a week after purchasing it)to the dealership to repair the jammed seatbelt, the gentleman in the service department stated that he sees this quite often and that you have to be careful when extending to seatbelt fully to prevent it from twisting and jamming.

ODI #11591548UNKNOWN OR OTHER

While driving my vehicle (fewer than 3,000 miles on it) I pulled out of a parking lot onto a busy street. The car suddenly stopped driving, slowing to a complete stop. The dashboard read "Auto start stop reset required." I had to place the car in park (on the busy road) and press the start button to resume driving. Temperature gauge read normal, gas was full, no oddities showing on my dash board.

ODI #11588385UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURECRASH

We bought Tucson 2024 Sel from Stafford Hyundai [XXX]. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned checked the role down, but Alfred from service said only repair happened bad battery and also Manager said he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his calls. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big accident or death Safford Hyundai service is liable for it. Thank you so much. case created with Hyundai corporation but vehicle in now Safford Hyundai body shop. Hyundai corporation denied the case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11588388UNKNOWN OR OTHERCRASH1 INJURY

•What component or system failed or malfunctioned, and is it available for inspection upon request? I am not sure exactly what system was involved. But I was pulling in to a parking space on a Washington DC street on Saturday [XXX] when my car suddenly accelerated the steering locked, the brakes didn’t respond and the vehicle mounted a curb and struck a tree. •How was your safety or the safety of others put at risk? The car went out of my control for a few moments, making it impossible to steer or brake. My wife and I were slightly injured when the car struck the tree and if the tree wasn’t there it could have continued on the sidewalk and struck a pedestrian or of the houses beyond the tree. •Has the problem been reproduced or confirmed by a dealer or independent service center? No. I reported it to the dealer the day it happened. They said I needed to take it to their service department to be looked at. The facility is closed on weekends – and I will take it in for inspection today, [XXX]. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it has not. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there was no warning that indicated there was a problem. After the incident, the car reported the front passenger side parking camera was obscured or broken (this was from the impact with the tree). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11586395UNKNOWN OR OTHERCRASH

we bought Tucson 2024 Sel from Stafford Hyundai January 1, 2024. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned Manager checked the role down, but advisor from service said only repair happened bad battery and also he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his callsl. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big acident or death Safford Hyundai service is reliable for it. They said send it to body shop but they didn’t Thank you so much. Bellow is case created with Hyundai corporation.

ODI #11580408UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTION

The heating system doesn’t work - have yo run at settings well over 80 yo get a modicum of warmth. Each time I took in, they’d give me a loaner and each loaner had same issue. Hyundai corporate claims that’s how it should be. Alerts keep resetting to off when car is turned off. That way since I bought car and never fixed

ODI #11576680EXTERIOR LIGHTING

The rear directionals on my 2024 Hyundai Tucson are only 2 feet off the ground and only about 2 inches wide. At this location and size I believe they can be difficult to see (unsafe) especially if a large truck is following to close to the Tuscon. This is a very uncommon location. Most other vehicles have the rear directionals located with the brake lights which are about 4 feet off the ground.

ODI #11574210STEERING,ELECTRICAL SYSTEM

Serious Safety Hazard: 2024 Hyundai Tucson Power Steering Failures I have had numerous power steering failures while this driving vehicle. During these incidents, the steering wheel is extremely difficult to turn. This is a serious safety hazard which could lead to a severe accident and loss of life. During each incident occurrence, I noted a red steering wheel with an exclamation point was displayed on the dashboard. The power steering function is restored once I have found a safe location to pull the car off the road and then I reset the car by switching it off completely and then starting it again. My local dealer has not been able to duplicate the problem nor determine the root cause. The dealership has escalated the issue to Hyundai America for technical assistance. I currently have an open case with Hyundai Motor America National Consumer Affairs. I have noted similar power steering failure incident reports posted on the NHTSA website for earlier model Hyundai Tuscon vehicles.

ODI #11574209FORWARD COLLISION AVOIDANCE

My vehicle has been malfunctioning with the automatic emergency brake. A total of 5 times. I am driving down the road going around 50-65 mph I am the only one in my vehicle and all of the sudden it puts the emergency brake on. It’s like someone else takes over my vehicle. Fortunately I have not been rear ended. Nobody has been in front of me when this happens the first time. It is not linked to or to be confused with the collision warning, it is wholly the emergency braking system that is put on with the light stating this & throws me forward into the steering wheel. I towed my vehicle into the Bakersfield Hyundai shop & they have been unable to duplicate my problem with the vehicle. I have lost ALL confidence in my vehicle due to it has done it a total of 5 times and I just got it in September 2023. It has been in the shop for this month. Was taken to them by tow truck on 2/7/24. Was told by tow truck driver that I would be in body bag if it happened again especially in front of a diesel truck. This is either a first of a major recall or a Lemon car. Either way not wanting to get in it again. Needs to be addressed and they can’t do anything about it. I do not have any pictures of my vehicle due to it is an internal issue but I do have the paperwork from the dealership shop.

ODI #11570944VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCECRASH

The forward collision avoidance system made me have accident. I was driving on the expressway, the forward collision made the car stop abruptly, then accelerate. As I was veering to the right, the car stopped again in the middle of the expressway causing me to have an accident. This is unacceptable and very unsafe. This vehicle is not safe to drive with the collision warnings.

ODI #11567135UNKNOWN OR OTHER

The vehicle continues to leak water into the floor carpet even after a recall was supposed to fix the windshield leak problem for this car. This can cause mold.

ODI #11566160ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

A service bulletin for windshields leaking into 2024 Santa Cruz and Tucson vehicles was issued on 11/02/23 from Hyundai, causing passenger side flooding.The length of time these models were exposed to or held water could pose these safety risks: 1 Corrosion of various mechanical and electrical parts from water entry for months that could cause safety risks at a later time. Ex. Certain Hyundai vehicles were recalled in 2006-2015 for fires originating from the ABS system due to liquid leaks and corrosion caused by failing seals and leaking water. The electric systems could short out, spark, and cause a fire, posing a risk even when the car was not in operation. 2 The possibility of the presence of invisible mold spores that grow quickly inside a closed car environment is a serious health risk for those who have a high allergy to mold, allergic asthma, COPD or other lung problems. 3 Some vehicles also experienced water entry from a firewall separation from the windshield. If the firewall is part of the unibody construction and protection for components and passengers, this is concerning. 4 Inadequate or improper repair instructions cause new owner concerns regarding the integrity of their vehicle. A. Hyundai only authorized dealers to “...insert sealant in the area that has been improperly sealed.” An auto water leak tech reported such windshield leaks require a glass company for repairs. The dealer reported around eight other vehicles have experienced the leakage at their shop. I know of no inspections by Hyundai or other service techs but is available. I did not know my car had water in the passenger side for the two months I had it. These models have been exposed to water entry from their manufacture date from this defect that somehow slipped through inspection and quality control. A Hyundai forum reported that some models experienced windshield leaks back in 2020. I am very concerned that this continues to be a cost cutting practice passed on to consumers.

ODI #11551156SEAT BELTS

Due to the design of the middle seat belt receiver it is impossible to install any type of car seat using the seat belt. The receiver is so long, you cannot get the seat belt tight enough to prevent movement of the car seat. There are no anchors for the middle seat either to use the latch system instead of the seatbelt, and anchors cannot be borrowed from the other sides as per the owners manual. Furthermore when a passenger sits in the middle seat, the receiver is on their lap, not down by their hip. This is not only uncomfortable, but I feel like the seat belt is not worn properly. One week after leasing the vehicle I went back to the dealership and was told there was nothing they could do about it. No help was offered. I reached out to Hyundai on my own.

ODI #11545661ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

the entire computer system shorted out throughout the entire car. It did not let me select above all of what it affected. The entire car malfunction due to the dealer not doing predelivery inspection. They have the vehicle and have not given me a written explanation or reports as to what happened to cause this. This vehicle was defective and dangerous and should not have been sold.

Component Failure Cascade Risk

Known patterns where one defect leads to more severe downstream failures

HighPOWER STEERING issue detected

▸ Loss of power steering assist — vehicle becomes difficult to control especially at low speeds and during parking

HighTRANSMISSION issue detected

▸ Complete transmission failure — repair costs $3,000–$8,000+; vehicle may become undriveable

Complaint & Reliability Timeline

Annual complaints (blue) vs. composite reliability score (amber) — recall years marked in red

Annual complaints and reliability score for HYUNDAI Tucson — recall years marked in red
02448050100202320242023202420252026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 99 total NHTSA complaints filed over 4 years, with the worst year being 2026 (48 complaints, including 4 crash reports).

The amber reliability line is declining — recent years score around 76/100, lower than earlier in the vehicle's life. This pattern indicates issues are accumulating over time rather than being resolved, which is a concern for used buyers.

The recalls (red dashed lines) were issued in the same year or before complaints peaked, suggesting the manufacturer identified and acted on the defect relatively quickly.

Red dots on the amber line flag 3 years (2024, 2025, 2026) where complaints included crash events — these are the highest-severity incidents in the dataset.

Details & Analysis
Financial

5-Year Total Cost of Ownership

Estimated based on EPA fuel data, risk-adjusted maintenance, and depreciation

$32,844
~$547/mo over 5 yrs
$1.4/mi
cost per mile
Fuel
$10,000
Insurance (est.)
$7,500
Maintenance
$4,000
Repair Risk Buffer
$3,000
Depreciation
$8,344

Estimated 5-year cost of ownership: $32,844 (~$547/mo). Repair risk buffer is standard due to vehicle risk profile.

Negotiation Ammunition

Use these data-backed findings to negotiate the price down

4 open recalls (unverified repair status)−$2,000
2 recalls over 2 years old — likely uncompleted−$800
Total recommended deduction−$2,800

Pre-Purchase Inspection Checklist

Tailored for the 2024 HYUNDAI Tucson — specific failure modes your mechanic must check, not a generic list

HIGH
Inspect for power steering issue detected — ask for repair records
Loss of power steering assist — vehicle becomes difficult to control especially at low speeds and during parking
HIGH
Inspect for transmission issue detected — ask for repair records
Complete transmission failure — repair costs $3,000–$8,000+; vehicle may become undriveable
HIGH
Verify recall EQUIPMENT:OTHER:LABELS has been repaired
Recall on record for: Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson vehicles. The tire and loading information label may i
HIGH
Verify recall POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP has been repaired
Recall on record for: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles.
HIGH
Verify recall STEERING:ELECTRIC POWER ASSIST SYSTEM has been repaired
Recall on record for: Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the moto
HIGH
Verify recall TRAILER HITCHES has been repaired
Recall on record for: Hyundai Motor America (Hyundai) is recalling certain 2022-2024 Tucson vehicles equipped with an optional Mobis tow hitch
MEDIUM
Test drive and inspect: VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: ELECTRICAL SYSTEM
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.

Recall Probability Forecast

Estimated likelihood of a new recall in the next 18 months based on NHTSA signals

30%
18-month
51%
2-year
Moderate Probability
Cumulative 2-year risk: 51%

30% estimated recall probability — some indicators present but not alarming.

  • ▸Accelerating complaint rate — increasing pressure on NHTSA to act
  • ▸Multiple prior recalls — pattern of safety issues on this model

Maintenance Schedule

OEM-specified service intervals for this vehicle

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions

Insurance Cost Estimate

Estimated annual premiums based on vehicle profile, theft data, and NHTSA safety ratings

Full Coverage
$1,680–$2,140/yr
~$140–$178/mo
Liability Only
$530–$680/yr
~$44–$57/mo
Category: Mainstream

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

Manufacturer NHTSA Penalty History

Federal fines issued for recall delays and safety violations

HYUNDAI has been fined $131M+ by NHTSA. Most recently in 2022: Failure to promptly recall vehicles with engine fire risk.

2020$81MFailure to recall vehicles with Theta II engine defect in a timely manner
2022$50MFailure to promptly recall vehicles with engine fire risk

State-Specific Legal Protections

What consumer laws apply to this vehicle purchase in your state

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Complete Data Table

All decoded fields in a single flattened view

Vehicle Identity

VIN5NMJACDEXRH384309
Model Year2024
MakeHYUNDAI
ModelTucson
TrimSE
SeriesWagon Body Style
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)

Body & Configuration

Body StyleSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Doors5
Drive Type4WD/4-Wheel Drive/4x4
Fuel TypeGasoline

Engine

Engine Cylinders4
Displacement (L)2.5
Horsepower187.6

Manufacturer

ManufacturerHYUNDAI MOTOR MANUFACTURING ALABAMA LLC (HMMA)
Assembly CityMONTGOMERY
Assembly CountryUNITED STATES (USA)

VIN Structure

WMI (Chars 1–3)5NM
Check Digit (Char 9)X
Model Year Code (Char 10)R
Plant Code (Char 11)H
Sequence (Chars 12–17)384309

Safety Data

NHTSA Recall Count4
NHTSA Complaint Count99

VIN Structure Decode

ISO 3779 character-by-character breakdown of this Vehicle Identification Number

5
1
N
2
M
3
J
4
A
5
C
6
D
7
E
8
X
9
R
10
H
11
3
12
8
13
4
14
3
15
0
16
9
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
5
World Manufacturer
Country & region of manufacture
Position 1
N
Manufacturer
Specific manufacturer identifier
Position 2
M
Vehicle Type
Division or vehicle type
Position 3
JACDE
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
X
Check Digit
Mathematical validation character
Position 9
R
Model Year
Year of manufacture
Position 10
H
Assembly Plant
Where the vehicle was assembled
Position 11
384309
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
United States
From VIN position 1 (5)
Model Year Character
"R" → 2024
Could also be 1994
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm
Research This Model

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 11/1/2026, 12:05:22 AM.