ODI #11729674AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure.
ODI #11729167SERVICE BRAKES
Owner bought new 2021 Camry XLR 4 cylinder all wheel drive. It currently has 39,000 miles on it. No problems until January 25, 2026. It was 11 degrees below zero, my car had the original battery. Car started without issue, I return to house to "warm it up" prior to driving. Upon my return I had multiple error codes; 1. AWD System Malfunction, 2 WD Engaged (Visit your Dealer), Secondary Collision Brake System Malfunction, Pre-Collision Brake System Malfunction, Parking Brake Malfunction, Check Engine light. I did NOT drive the car that day. Once the weather warmed up in Iowa, the number of codes would change and sometimes absolutely NO codes. Upon extensive internet research, I purchased a new battery (old battery did "test" ok, but no load test was completed). During all of this time, my car has always started well, performed well, etc. HOWEVER, when the "codes" show up, my cruise control also will not work. . . . Original dealership "ran computer codes" (C059746) indicating "calibration memory failure."Quote was given for: Parking rake actuator replacement $1,760. 2nd Toyota dealership opinion: $3,300 for parking brake actuator, low pressure fuel pump replacements. Original dealership adamantly denied the need to fuel pump replacement. Again, my car intermittently may or may NOT show warning codes. . . .Not I dealership has conducted any examination, they simply "run the computer codes" and quote a repair cost. I am concerned about repair scandals, diagnostic incompetence and perhaps the CAUSE of my "error codes" has not even be addressed (computer glitch, faulty sensor, corroded wiring, etc.) I am a 70 yr old female still working and needing transportation. I spent $34,000 on my car expecting safe and reliable transportation. I have NO confidence in the Toyota Repair diagnostics. I also own a 2005 Toyota Camry which was involved in the Toyota acceleration debacle years ago, of which they decline any responsibility. Luckily, no human injuries!!!!!
ODI #11727850UNKNOWN OR OTHER
PANORAMIC SUNROOF Because I can not afford to inspect my sunroof, I have to resort to driving with a tilted panoramic defective sunroof that will not fully close. I fear for safety while driving, or parking anywhere when having to resort to shopping for groceries, weather hazards, highway hazards, and my own personal safety. I fear it could shatter from the sounds it makes at random times. It has presented to be such a fear and impacting my life with anxiety and fear. There have been no warnings lamps, messages prior or after the failure. This has not been inspected by dealer nor insurance because I can not afford for my premiums to have a higher cost. Dealer cost is too high. Please help!!
ODI #11726963UNKNOWN OR OTHER
The panoramic sunroof gets stuck in the open position and also the motor makes a clicking sound. It is not opened all the way hardly at all, maybe 5 times a year if that. The problem is all over the internet and the dealerships routinely denies any knowledge of it and wants anywhere from 7k to more to fix the entire roof. This is very unprofessional and should not be swept under the rug. Reports of cheap bolts and screws also show a lack of concern for owner safety and usage.
ODI #11726660POWER TRAIN
I bought this car a couple of years ago. I didnt think much of it because I never owned a Toyota. I noticed that the transmission was doing some weird hesitation when going from 1st to 2nd gear. There is an intermittent lag on when the transmission kicks in. You can actually feel the car stutter into the 1st and 2nd gear. Also, while driving on the highway at a steady pace, the transmission has a delayed gear that kicks in out of nowhere. It feels like it goes up a gear without accelerating. It feels like a gear is catching up to where it is supposed to be. I plan on having the transmission looked at by the Toyota dealer.
ODI #11726673AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
ODI #11726494AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS). The local dealer was contacted, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part to do the recall repair was not yet available. The contact had not experienced a failure.
ODI #11723465POWER TRAIN
My transmission is making a whining noise that starts round 20 mph and gets louder the faster I drive.
ODI #11723346ELECTRICAL SYSTEM,VISIBILITY
The contact owns a 2021 Toyota Camry. While the contact’s wife was inside the parked vehicle and attempting to open the sunroof, there was an abnormal sound coming from the sunroof while attempting to close it. The motor to open the sunroof was covered and made a sound; however, the sunroof failed to close. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed, and determined that the rail had seized. The contact was advised that the sunroof assembly needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
ODI #11722683POWER TRAIN
Transmission is staying in a higher gear at lower speeds and making vehicle shutter. You have to push on gas quite a bit to finally get it to downshift.
ODI #11722317AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact had been calling the local dealer for more than two years after the air bag warning illuminated. The warning light remained illuminated while driving. The contact was advised by the dealer that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer had not been contacted. The failure mileage was unknown.
ODI #11718703UNKNOWN OR OTHER
2021 Toyota Camry Transmission failure. On November 28th, 2025, my car started doing a hard shudder. I pulled over, then turned my car off. When I started my car back up, it would only drive in reverse but not forward. I had my car towed to a Toyota dealership and explained to the man at the front desk what happened. The guy went to talk to the mechanic then came back and told me that the mechanic said that there is no need to do a diagnostic test and that I just need to get another transmission. Toyota never bothered to look at my car but gave me a quote for almost $8,000, then preceeded to tell me that they may not even be able to get the transmission at all. Now, I have a car that I'm still paying for and can't drive.
ODI #11716336POWER TRAIN
2021 Camry, original owner. Maintained through lot through Toyota Care, whining noise began at 67k miles, after 3-4 years of ownership.(with in timeframe, but outside of 60k warranty) Toyota Vacaville quoted 12k for total transmission replacement.
ODI #11715547AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The vehicle was taken to the dealer, and the contact was informed that the VIN was not included in the recall. The contact stated that the vehicle was taken to the dealer twic,e and the recall repair was not performed. The contact stated that the dealer had brushed him off. The manufacturer was not notified of the issue. The contact had not experienced a failure.
ODI #11707970ENGINE
The contact owns a 2021 Toyota Camry. The contact stated that after starting the engine, the warning message "Engine Maintenance Required" was displayed. The local dealer was contacted and informed that there were no recalls or extended warranties related to the failure. The cause of the failure was not determined, and the vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 205,000.
ODI #11706843POWER TRAIN
My 2021 Toyota Camry Se at 79,000 miles threw a PO705 code, neutral safety switch. I replaced it with a new part and it worked for about 10 minutes and then proceeded to throw code again and slip in the transmission
ODI #11704739SUSPENSION,AIR BAGSCRASH
I was 165 mph and someone hit me and threw me into a sign that had big huge poles on it all the ones in California do I went right through it got banged all around I have to say the car is a tank because it got me home but it never deployed airbags when I know that it should have I’m pretty sure any other car would have the way that mine was wreck
ODI #11703612AIR BAGS
There is an airbag recall with no remedy available. I’m very concerned about driving my car without this being fixed. Toyota shows the parts should have been available by now. How can they allow this to go unfixed when they are putting lives at risk? I called my dealer and they said it wasn’t fixable yet.
ODI #11703775AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
ODI #11701208AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI #11700006UNKNOWN OR OTHER,VISIBILITY/WIPER
Purchased this vehicle at a big dealership and driving noticed glaring across the windshield try washing not helping took vehicle to glass shop that told me windshield damaged from rock chips and was pitted all the way through and could not be repaired has to be replaced dealership refuses to replace even though it has glare in sunlight and impairs my vision when driving The custom relation manager said it would have to be shattered or cracked before they would fix she referred me to go to a tint shop to have inside tint installed to help with the glaring that’s a negative because that can make it worse for seeing this damage was not disclosed during sale so this falls under deceptive sale practice and this is bad business the vehicle has car fax report and was a commercial vehicle so this all makes sense why the windshield is as bad as it is also dealership told me to contact my insurance and deal with it that way this is a safety issue when driving and the sun makes it glare and hard to visibly see I want the dealership to take responsibility for this repair since it wasn’t disclosed to me at time of sale this purchase was done November 5 2025 it’s only been a couple weeks Also when I purchased this vehicle the first day of driving I noticed wrong tire speed rate was on car the vehicle calls for 95 H and it had 95 T which is a lower speed rate and is a safety issue as well on 11/11/25 I replaced out of my pocket and put four tires with proper speed rate for that vehicle I’m demanding to this dealership for reimbursement on that as well… Safelite glass did estimate on windshield and I purchased proper tires at big chief
ODI #11695516AIR BAGS
I own a 2021 Toyota Camry XSE (VIN: [XXX] ) with a malfunction in the SRS airbag system related to the front passenger seat frame Occupant Classification System (OCS) sensor. The airbag warning light remains on, and diagnostics indicate a failure in the OCS sensor that could prevent the passenger airbag from deploying correctly, or could deploy it at the wrong time during a collision. I contacted Toyota for assistance, but they declined to cover the repair, stating the vehicle is out of warranty and not covered under any current recall or extended warranty. However, this is a critical safety issue that affects the airbag system’s ability to protect occupants properly. I’ve discovered that Toyota has already issued multiple airbag- and sensor-related recalls in recent years, including: – The Takata inflator recall, affecting many Toyota models for potentially explosive airbag inflators. – A December 2023 recall for approximately 1 million Toyota and Lexus vehicles (model years 2020-2022) due to a front passenger seat OCS sensor defect—the same component involved in my Camry’s issue. – A June 2024 recall of about 145,000 U.S. vehicles (certain 2024 SUVs/hybrids) for side-curtain airbags that may not deploy correctly. – A January 2025 recall affecting 2023 Toyota and Lexus vehicles for steering-column spiral cable defects that could prevent the driver’s airbag from deploying. Given these ongoing airbag and OCS sensor problems across multiple Toyota models and years, it appears my 2021 Camry may suffer from a related or similar defect. I am requesting that NHTSA investigate whether this issue should be included in or trigger an expansion of existing Toyota airbag recalls. Toyota’s refusal to assist despite the safety risk raises concern that other 2021 Camry owners could be affected without being aware of the danger INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11693838AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, parts for the recall repair were not yet available. In addition, the contact stated that several times the vehicle was taken to the dealer for a scheduled service appointment, and the contact was informed that the parts were still not available for the recall repair. The contact stated that the recall was initiated in 2023, and that parts were still not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure regarding the unrepaired recall.
ODI #11693543STEERINGFIRE
Upon driving the vehicle the steering wheel fluid light came on, the car instantly shut off and restarted 3 times repeatedly. Once it cut back on the 4th time the car began smoking from the interior. Once I exited the vehicle and popped the trunk looking for where the smoke was coming from. The car engulfed into flames. It is so badly burnt up you can’t see what started the fire.
ODI #11692440UNKNOWN OR OTHER
The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured. i have not received a Recall Notice advising of the repair since i bought the vehicle.
ODI #11691049AIR BAGS,FORWARD COLLISION AVOIDANCECRASH1 INJURY
I was involved in a multi-impact collision while driving my 2021 Toyota Camry. Certified crash data from the Airbag Control Module (ACM) confirms five crash events including a frontal collision (delta-V of -9.3 mph) and a rollover (roll angle 9.8°, roll rate 45.6°/sec). Despite these conditions, no airbags deployed—not the frontal, knee, or curtain airbags. The driver was belted, there was no airbag warning light, and power was maintained. Toyota later stated the system worked “as designed” and found no defects. However, federal safety standards (FMVSS No. 208 and 226) suggest this type of crash should have triggered the airbags, especially due to the frontal delta-V and verified rollover. I request a formal investigation. Crash report available upon request.
ODI #11688926AIR BAGS
THIS FIRST PORTION OF THE DESCRIPTION IF AN ENGLISH TRANSLATION FROM THE LATTER PART, WHICH WAS RECEIVED IN SPANISH. Complaint to NHTSA – Unresolved Recall on 2021 Toyota Camry I own a used 2021 Toyota Camry purchased from an authorized Toyota dealer. After purchase, I discovered that the vehicle has an open recall related to the airbag system. According to information from NHTSA, there is currently no solution available from the manufacturer. My concern is twofold: 1. The vehicle makes a constant daily noise, apparently related to the problem reported in the recall, which increases my distrust in the car's safety. 2. The dealership did not inform me before purchase about the existence of this active, unrepaired recall, which I consider a serious lack of transparency and a safety risk to consumers. This puts me in a situation of road safety concerns, as I am driving a vehicle that does not meet minimum safety standards due to a defect recognized by the manufacturer, but with no available remedy. I request that NHTSA: Investigate the case and confirm whether Toyota and the dealership are complying with their notification and transparency obligations. Demand that the manufacturer provide a clear and timely solution to this recall, as consumers should not be driving a defective vehicle without alternatives. Strengthen consumer protection mechanisms so that no dealership can sell vehicles with open recalls and no repairs available without explicitly informing the buyer. I trust that NHTSA can intervene, as this is a public safety risk that affects not only me as the owner, but also my passengers and other drivers on the road. para NHTSA – Recall sin solución en Toyota Camry 2021 Soy propietario de un Toyota Camry 2021 (usado) adquirido en un concesionario oficial de Toyota. Después de la compra, descubrí que el vehículo tiene un recall abierto relacionado con el sistema de bolsas de aire. Según la información de NHTSA, actualmente no existe una solución disponible por parte del fabricante. Mi preocupación es doble: 1. El vehículo presenta un ruido diario constante, aparentemente relacionado con el problema reportado en el recall, lo que incrementa mi desconfianza en la seguridad del automóvil. 2. El concesionario no me informó antes de la compra sobre la existencia de este recall activo y sin reparación, lo que considero una falta grave de transparencia y un riesgo de seguridad para los consumidores. Esto me coloca en una situación de inseguridad vial, ya que manejo un vehículo que no cumple con los estándares mínimos de protección debido a un defecto reconocido por el fabricante, pero sin remedio disponible. Solicito que NHTSA: Investigue el caso y confirme si Toyota y el concesionario están cumpliendo con las obligaciones de notificación y transparencia. Exija al fabricante una solución clara y oportuna para este recall, ya que los consumidores no deberíamos circular con un vehículo defectuoso sin alternativas. Refuerce los mecanismos de protección al consumidor para que ningún concesionario pueda vender vehículos con recalls abiertos sin reparación disponible sin informar al comprador de manera explícita. Confío en que NHTSA pueda intervenir, ya que se trata de un riesgo de seguridad pública que no solo me afecta a mí como propietario, sino también a mis pasajeros y a otros conductores en la vía. Atentamente, [XXX] ] [Houston texas] [XXX] ] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11688122AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
ODI #11688201AIR BAGS
Manufacturer Recall Number23TB15 NHTSA Recall Number23V865 Recall StatusRecall Incomplete, remedy not yet available
ODI #11685778AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI #11683993EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE
1. Driving on the highway with adaptive cruise control feels like taming a wild horse. Pulls side to side, even after alignment and total check up from Toyota. 2. Engine Maintenace required now warning light. This came on at 106,458 miles on Toyota Camry 21 LE. Randomly turned on. Off when air con was turned off, light came back on when air con was turned on. Took to Toyota dealership, repaired at no cost, Coolant bypass valve circuit short to battery or open, known concern by Toyota. DTC p268115 Confirmed and repaired at no cost, customer care warranty. 3. Headlights full of water, condensation at 70,000 miles. Regular Maintenace each 5k miles, bought extended protection plan for 4k, purchased car brand new in 2021 0 miles. at 70k the headlights I noticed condensation inside the headlights. I thought it would go away, later at 100,000 miles both headlights at the same time started to flicker, then DRL only worked, and turn signals and side markers. LED assembly went out completely dead. DRL then stopped working. Headlight retaining clips pulled away from the body of the car. Completely plastic. Headlight seal is completely worn and is peeling away from the headlight. Toyota just inspected car at 106,000 miles nothing said about the headlights. Now at 114k, Need to replace entire headlight on my own. 1 headlight is 1900 at toyota. must replace entire assembly, since it is a LED module. cracks in top mounting latches, entirely plastic. LED circuit board inside headlight covered in corrosion. Kioto Mexico DM026 is the chip inside the headlight located under the LED module. LED lights last 10-15 years. I didn't know I was supposed to reseal a headlight after 3 years. Toyota never told me this, not in the manual either. My headlights are done for. it costs 3000-4000 for OEM. No help from Toyota so far. Quaity issue with LED headlight unit on both sides. Plastic housing falling apart, cracking, clips snapped and breaking, no accidents. others have this issue
ODI #11683267AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
ODI #11681517BACK OVER PREVENTION
The rear camera has stopped working. It started working intermittently approximately 6 months ago and now it does not work at all. The warning light saying that it was not available would come on when it first started having a problem but that stopped when it stopped working completely. It will show rear cross traffic alert at times but no picture and not every time there is traffic. It has been inspected for any sign of damage to camera wiring, none found
ODI #11677918AIR BAGS
Took my car in to the dealership when the SRS light came on. Dealership initially said it was due to damage to the electrical harness We paid over 8000 for repairs and got our car back. We had to take the vehicle back 2 more times as the light kept coming back on. The final fix the dealership did to finally make the SRS light stop coming back is the same thing for the fix for the recall for the SRS in Toyotas even though my vin is not on the list
ODI #11674125POWER TRAIN
Was driving in a FastTrack/commuter lane on the Interstate at 65MPH, all of a sudden my car would not accelerate forward. It coasted a bit. I was able to stop between the Fastrack lane and an exit space, in the triangular median. I easily could have gotten hit, especially if I had been where there was no painted median I decided to walk behind the sand filled garbage cans that were infrint of the guardrail. I feared people might miss their exit and kill me. Behind those cans seemed safer. I was told by Toyota Dealer my transmission needs replacement. It's covered under manufacture warrenty. I bought car in August 2021 new from dealer.it has 51808 miles.
ODI #11668956AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while starting the vehicle, the air bag warning light was illuminated. The failure mileage was approximately 149,000. VIN tool confirms parts not available.
ODI #11668560AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11665213AIR BAGSCRASH1 INJURY
My airbags didn’t deploy when chevy Silverado truck and collided into front end drivers side. Speed was 35 mph whole hood of my car is shifted and drives side front end is demolished. It’s been reported to at fault insurance and is supposed to go into body shop on the 16th of June. So available for inspection until then? There is a police report but not sure about inspection? No warnings or messages. I have whiplash and possible concussion
ODI #11663668AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The air bag warning light was illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
ODI #11662656AIR BAGS
Lack of solution for old recall
ODI #11660391AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11657273AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11657349AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11654967AIR BAGS
Dear NHTSA Safety Team, I am submitting this complaint to bring attention to an unresolved safety recall issue on my 2021 Toyota Camry SE – SEDAN 4DR (VIN: [XXX] ), which I purchased used in July 2023. The dealership that sold me the vehicle failed to inform me of the open recall, and I later learned that it involves the airbag system—a critical safety component. After checking my VIN, I confirmed that the recall is officially registered as: - NHTSA Recall Number: 23V865 - Manufacturer Recall Number: 23TB15 - Date Issued: December 20, 2023 - Recall Status: Recall Incomplete – Remedy Not Yet Available According to the recall summary, the issue involves potentially defective Occupant Classification System (OCS) sensors in the front passenger seat, which may have been improperly manufactured. This defect can result in the airbag failing to deploy as designed in certain crashes, thereby increasing the risk of injury to passengers. Toyota has not yet made a remedy available and only estimates a solution might arrive by Quarter 3 of 2024, which remains uncertain due to parts availability. In the meantime, I have been unable to refinance my vehicle due to this unresolved recall, and this situation has directly impacted my financial health. This is not only a severe safety risk but also a major consumer protection concern. I urge NHTSA to take swift action to ensure that Toyota expedites the availability of the remedy and prevents further financial and safety consequences for affected consumers. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11653812AIR BAGSCRASH1 INJURY
I was hit from the rear while my vehicle was at a stop. The vehicle was going estimated 50mph and moved my vehicle about 12 feet colliding with the vehicle in from of me. I would think the impact of the front collision should have been enough to have the airbags deploy. The camry was totaled.
ODI #11653137AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11651348AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11648436AIR BAGS
Dealership unable to schedule recall fix appointment.
ODI #11647840AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11646757AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11645416AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11644212AIR BAGS
I bought a vehicle with a salvage title and I want to DM. V to register i'm there request to me to do California highway petrol Salvage inspection. california highway patrol Told me to fix the recall first to get salvage Inspection or get a letter from Toyota stating that parts are not available and they will take full responsibility in the event that a malfunction occurs. I want to Toyota dealership to get my recall fixed. And they said they cannot fix it yet. Because its says "Remedy Not Available" on the recall. I called toyota brand Engagement center to ask for a letter, and they said that they can't give me a letter. So now I can't get my car registered. Thank you
ODI #11642843AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11641601AIR BAGS
I had an airbag recall and have called over 4 times. The parts are still not available. This is unacceptable and unsafe for my passenger
ODI #11639351AIR BAGS
The contact owns a 2021 Toyota Camry. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated and was making a dinging sound. The vehicle was taken to the dealer; however, the contact was informed that the parts to repair the vehicle were not available. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 55,000. VIN tool confirms parts not available.
ODI #11638472AIR BAGS
No remedy has been provided since first issue has been submitted
ODI #11637723AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V86500 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11632054ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
had brake issues a year into getting vehicle went back multiple times and blackstone toyota couldn’t fix issue still can’t and still there at dealer and now there’s airbag safety recall car has been at dealership for 4 months no resolution
ODI #11632076STRUCTURECRASH
I was stopped at a car wash, pressing on the brake pedal when all of a sudden it felt like someone rear-ended me. My car accelerated without me stepping on the gas pedal and I turned the wheel quickly to avoid hitting the car in front of me head on. I clipped his right back bumper, flew over a large shrub and landed smashing into a parked vehicle. The total front end of my vehicle was damaged and no air bag deployed.
ODI #11629642AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and offered to pay for a rental vehicle for the contact; however, the contact refused the rental. The contact had not experienced a failure. Parts distribution disconnect.
ODI #11628574AIR BAGS
This recall still has no solution from Toyota and I would like to submit a complaint that it has been a year and still no recourse.
ODI #11627971AIR BAGS
My vehicle has had an open recall since December 20th, 2023 on the passenger airbag not deploying due to being manufactured improperly. I have reached out to Toyota and they still do not have a remedy for the issue and have no time frame on a fix. This is a major safety issue and negligent on their end. They have numerous vehicles that were affected by this recall. The increase in injury due to this issue is substantially higher.
ODI #11627466AIR BAGS,SEAT BELTS
The SRS Airbag System Malfunction appears on the instrument cluster and will not go away. it hinders me from seeing my speed and other features on my car; it is annoying as well. The seatbelt dinger goes off constantly and will not stop, It has been long enough for Toyota to come up with a remedy to correct the issue. The issue right now is NHTSA not doing their job and making Toyota do their job and fix the issue of the air bags. The NHSTA is a worthless company that does nothing for the consumer, a waste of money just like the rest of the government. Do nothing for the people is the governments motto.
ODI #11625997AIR BAGS,LANE DEPARTURE,BACK OVER PREVENTION
The contact owns a 2021 Toyota Camry. The contact stated while driving at undisclosed speeds, the camera and side view mirror for the blind spot monitor alert message were displayed. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Kearny Mesa Toyota (4910 Kearny Mesa Rd., San Diego, CA 92111); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
ODI #11623425AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that occasionally the sensors activated while driving at various speeds. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed. The contact was informed that the parts to do the repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
ODI #11619950AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received NHTSA Campaign Number: 23V865000 (AIR BAGS) in February 2024 however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not available. The contact had not experienced a failure. VIN tool confirms that the parts are not available.
ODI #11619597POWER TRAIN
The transmission on this vehicle has a delayed shifting between 1st and 2nd gears when accelerating. I am concerned that there is a transmission issue happening.
ODI #11619206POWER TRAIN
Transmission when shifting at lower gears
ODI #11617727AIR BAGS
Toyota announced a recall in December 2023, and has not yet provided a repair for this.
ODI #11617793UNKNOWN OR OTHER
SRS Airbag
ODI #11616509AIR BAGS
The contact owns a 2021 Toyota Camry. The contact stated while driving 30 MPH, the SRS air bag system malfunction warning light illuminated, with an audible chime. The vehicle was taken to the local dealer but was not diagnosed. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
ODI #11614316AIR BAGS,SEATS,UNKNOWN OR OTHER
I started to get the ringing noise I do not have my seatbelt buckled and the SRS Airbag warning started popping up. I learned after taking my car in for service it is due to the recall related to the sensor under my passenger seat.
ODI #11614073LATCHES/LOCKS/LINKAGES
The contact's wife owns a 2020 Toyota Camry. The contact stated that on several occasions when the vehicle was turned off, the rear doors failed to unlock manually or by using the remote, from the inside or outside the vehicle. The contact stated that on one occasion, the contact had to climb through the passenger’s side rear window to exit the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
ODI #11611408AIR BAGSCRASH4 INJURIES
Air Bag malfunction, Car was total loss. Message of the car screen attach to this report.
ODI #11611255AIR BAGS
Manufacturer Recall Number23TB15 NHTSA Recall Number23V865 Toyota still does not have a remedy for this recall. It’s dangerous to have passengers in my vehicle and I haven’t been able to have anyone ride with me for almost 1 year.
ODI #11609213ENGINE
When turning on the ac while driving the Master Warning Light comes on along with Engine Maintenance Required flashing across screen. It seems the Engine Coolant Bypass Valvue is faulty. I am in the process of getting the vehicle fixed.
ODI #11608392AIR BAGS
The subject vehicles have Occupant Classification System (OCS) sensors in the front passenger seat, that could have been improperly manufactured.
ODI #11606345LANE DEPARTURE
When I do these checks I have my hands lightly on the wheel ready to correct the car when needed. The lane control assist tends to stay to the left of the lane, crossing over the left side lane markers, it also tends to head towards the right side of the lane, crossing over the right side lane markers without compensating. At times it does compensate but it causes the car to go back and forth in the lane without settling out. There have been times when the car is steered to the right with no compensation and without my correction would have gone off the road. The lane warning system doesn't always work. If I did not have diligence when using the system I would no doubt have gone off the road and crashed. The dealer has not checked the car, they say this is how it works even on their personal Toyotas. These problems have been prominent and have existed since the purchase of the car in 2021.
ODI #11606191POWER TRAIN,UNKNOWN OR OTHER
2021 Camry only 24k miles received an engine maintenance required light pop up on my car. Took it to the Toyota dealer and was told i needed REPLACE ENGINE COOLANT BYPASS VALVE-CODE P268115 ENGINE COOLANT BYPASS VALVE. Car is only 3 years old and should not be having this issue. Was told warranty does not cover definitely is a manufacturing issue. There should be a recall.
ODI #11604294AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11603571ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCECRASH
Driving very slowly into my 36 foot deep garage I took my right foot off the accelerator pedal when the 2021 Toyota Camry suddenly unintended accelerated forward 15 feet and crashed through the rear garage wall, the automatic brake didn't work,. Then with my foot on the brake pedal, it continued at high speed across 35 feet of concrete patio and came to rest on top of thick hedge with front wheels spinning off the ground. I then shut the engines off. I believe this accident was caused by 'Sudden Unintended Acceleration", a fault in many Toyota and Lexus vehicles.
ODI #11603441AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact stated while driving 40 MPH, the air bag warning light illuminated. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,600.
ODI #11601282AIR BAGS
I am trying to get this resolved as a preventative measure and there is no remedy yet.
ODI #11599264AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11597876ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Shut off car but system didn’t shut off so the next day car won’t start…once jump started, it will start ok. Took car to shop but they can’t find anything wrong since it starts ok…recurring problems in the last few years.
ODI #11597964ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LATCHES/LOCKS/LINKAGES
The driver side rear door would not open from the inside or outside. Once the dealership opened the back door, the vehicle would no longer lock at all. There was nothing to indicate this would be a problem. Now my car will not lock at all and this is a safety hazard. Also, not being able to open a door from the inside or outside is a major safety issue and my vehicle is available for inspection.
ODI #11596174AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
ODI #11594482ENGINE
Engine maintenance required is showing on dash when AC is turned on. This seems to be common among 2019 and newer Toyotas. The code says the coolant sensor needs to be replaced
ODI #11593752AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11589849AIR BAGS
I am a disabled individual and I have a pregnant wife which doesn't feel safe driving this vehicle with a defective airbag. We contacted but unfortunately they don't seem to care.
ODI #11587180AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11584712AIR BAGS
We paid cash upfront for our vehicle and we no longer feel safe driving it because my wife is pregnant and her safety is extremely important to me. We reached out to Toyota but unfortunately they are ignoring our calls and so far there's no remedy for the defective airbag.
ODI #11584310AIR BAGS
Unknown
ODI #11581069UNKNOWN OR OTHER,LANE DEPARTURE
For three consecutive days, while driving on the highway (speed between 50-60 miles per hour, with a speed limit of 60 miles per hour), the car experienced unstable posture, skidding, and sudden severe shaking, as if it were traveling on water, especially frequent on bends! When driving at a lower speed (between 45-60 miles per hour, with a highway speed limit of 65 miles per hour), it feels like driving on a slippery road. The first time this happened, the road surface was normal and not slippery; the second day, the first occurrence was during rain, and I thought it was due to wet road conditions, but the second and especially the third time, the road surface was dry, and there were no wet or slippery road conditions. Today is the third day and the same issue occurred again. Personally, I suspect it may be the result of improper intervention by lane assist functions.This is the first time I've encountered this situation in all my years of driving."
ODI #11580690SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Toyota Camry. The contact stated while the vehicle was being parked in the residential garage, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was in reverse, and due to the failure, the vehicle crashed into a built-in heater in the garage. The passenger’s side rear above the bumper was damaged. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 14,284.
ODI #11579996AIR BAGS
The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11578702AIR BAGS
The contact's wife owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11578292UNKNOWN OR OTHER
Android Auto is not connecting the first time or disconnecting constantly. creating hazardous situations to frequently stop and re-attempt multiple times to get it to work.
ODI #11577254FUEL/PROPULSION SYSTEM
Our 2021 Toyota Camry Hybrid is spurting gasoline out of the area where the gas cap is and the gas is flowing down the side of the car. The problem has something to do with overpressurizing the gas tank when the temperature changes outside from cold to warm. This can happen while the car is in motion and creates an explosion risk. On a cold morning if you let the car sit while the temperature rises you can actually video the gas dripping down from the gas cap. I have video of this happening and many photos of the resulting stains on the side of the car. The car is available for inspection. The dealership claims to not be able to reproduce the issue, but they do not deny the video because it's quite obvious. Toyota claims nobody has reported this issue and they only paid the dealership to fix the paint. There's a reddit article about Toyota Camry Hybrid gas ruptures. Everyone is at risk of this defect due to the explosion risk while driving and a cigarette could ignite the gas on the side of the car. The car has been inspect by Lou Fusz Toyota, but they are remiss to do anything to resolve the problem. I have requested a replacement car since ours only has 20,000 miles and is practically new. There were no warning lamps, messages, our only indication of this problem was a strong odor of gasoline, a visible stain down the side of the car often on days with large temperature changes from cold to hot, and the time when I actually took video of it while it was happening back in March 2023. I'm very concerned about the safety of this car and the dealership seems unable, or unwilling, to address the defect. They replaced the gas cap in March 2023 which resolved the issue temporarily, but it just overpressurizes the new one and now it's happening again on these Spring days where temperatures fluctuate. It's incredibly dangerous to drive a car that is leaking gasoline out the side. Please help us.
ODI #11572730AIR BAGS,SEAT BELTS
There is a recall on my vehicle about the SRS light where it is not picking up the weight of the passenger which in turn is not allowing the passenger airbag to go off.
ODI #11571453AIR BAGS
I received a notice of a recall a couple months ago with a note that there was no remedy as of yet. I have been waiting to schedule the repair and driving the car less. I received another notice also stating there is no remedy but to contact them if any questions. I contacted the manufacturer and they told me to contact the dealership. The dealer ship, when I stated there was a recall on the passenger airbag and I didnt want to drive an unsafe car around, playing russian roulette on the safety equipment if we did get in an accident. The service advisor responded with asking if I drive around in the passenger seat. He then also told me to contact the manufacturer cause they cant do anything. This just happens to be with my Toyota Camry but unfortunately our other car ALSO has an airbag recall for the Driver side ALSO with NO REMEDY! (its a 2016 Buick Enclave) They wont make an appointment to do anything. Nobody seems to want to help me cause I am just the consumer, which means nothing to companies now. I just want my car safe. How can I get assistance getting this fixed?
ODI #11571052AIR BAGS,SEAT BELTS
Light is on indicating that airbags are out
ODI #11570736AIR BAGS
I got a letter saying how certain Toyota models are having issues with their airbags. Why am I going to be paying so much for my car to be unsafe.
ODI #11567433AIR BAGS
This car was rented to me by Hertz and is still in my possession. This was after the most recent recall for 23TA15. I specifically asked Hertz if this recall applied to my vehicle and they stated they would not send out any vehicle with an Open Recall and yet, it turns out this one has the recall on it. They are knowingly rented dangerous vehicles. I have yet to be contacted to return the vehicle to their possession due to the open recall.
ODI #11563344UNKNOWN OR OTHER
PANORAMIC SUNROOF. When opening it jams and starts making a loud popping noise. Others have reported it exploding sending shards of glass everywhere and Toyota refuses to issue a recall/ or fix the problem. They only told me they had no idea others were having this issue. I was 100 miles out of my warranty and they refuse to fix it for less than 10,000.00. This is a safety issue.
ODI #11554805STEERING,LANE DEPARTURE
When I turn off the LTA switch, it stays on..in other words the steering is affected, and warning beeps sound when I cross into another lane. This is both irritating and dangerous. I brought it in to Orland Toyota for service. The service advisor related that the Technician who worked on it said the computer in the car shows that it’s working properly, and they are going with that. When I protested, he said there is nothing they can do about it..He further said that I would have to turn off the sway warning every time I turn on the car.The service manager told me that cars he drive home every night, sometimes have problems with the LTA. The only entry re this problem on my service receipt is: “Tech: HOUSE TECH (996) Internal”. The problem began right after the vehicle turned 24,000 miles and persists to the present. Thanks for your help..
ODI #11553911ENGINE
Notice Oil Leak under the Vehicle i had done further investigation with it find the Engine Oil Pan leaking oil and upper Valve gasket i believe there is existing Investigation on it too and i file Complaint with Toyota they advise me since there is no Recall they charge $250 to Diagonstic fee i told them i ready have few mechanic shop look at it. please reference this [XXX] AND [XXX] . But Mechanic Advise if oil keep leak on the Muffler it could Cause Fire i'm in the process finding the part and get replace. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11552534ENGINE
I notice oil Leak in my Garage Floor i went under the Vehicle i notice a lot of oil leak between the Oil Pan Gasket # 1 and oil Pan # 2 and light oil leak from the rear of the Valve Cover Gasket i contact Toyota via Reference Number #[XXX] I contact the toyota Dealership advise me i have to pay Diagnostic fee to get look at it then i decide to go with Firestone i paid $48.79 to get inspect they advise me same thing Oil Pan has major leak and advise me it need to get fix as soon as possible i had them order the part and get it replace due to Toyota is under investigation for the Oil pan and Valve cover. Tech Tip [XXX] [XXX] AND [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11552423STRUCTURE
The recent recall on the 2020-2023 Toyota Highlander’s for the front fender/bumper clips is the same issue I am currently having with my 2021 Toyota Camry. There is potential risk of the bumper or fender falling off in traffic causing a traffic hazard. The vehicle is available for inspection upon request. I took my vehicle in a few months ago for a different issue(major railroad rust) and had the manager look at the clip issue to see if it would be fixed at the same time, he informed me that is a common issue they see however would need to be scheduled at the body shop and I would pay out of pocket for it. No the component has not been inspected by anyone else other than the manager at the Toyota dealership I purchased the car from.
ODI #11551486EXTERIOR LIGHTING
The passenger side headlight is retaining moisture. Upon further inspection the retaining clips have pulled away and cracked. This causes the headlight to flicker from the moisture inside. Brought the vehicle into Clearwater Toyota in Clearwater, FL and warranty repair was refused with the service manager stating that I was in an accident. I wasn't. Was not repaired by dealer. Opened a claim with Insurance company. Body shop states that it appears to be a manufacturer issue as the screw securing the retaining clip is pushing through the plastic causing it to break.
ODI #11543311SERVICE BRAKES
When parking brake is set, the vehicle will begin to roll if put on an incline.
ODI #11542280UNKNOWN OR OTHER
The engine under caver
ODI #11542281UNKNOWN OR OTHER
ENGENIER COVER
ODI #11532465ENGINE
Hybrid system failure. Vehicle lost power while stopped in congested traffic. When traffic resumed, Vehicle did not have power to make it to side of the road.
ODI #11529446VISIBILITY
The contact owns a 2021 Toyota Camry. The contact stated that the driver’s side sideview mirror assembly had melted. The vehicle was taken to the dealer and the dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 15,000.
ODI #11526424UNKNOWN OR OTHER
My 2021 Camry XLE Hybrid spontaneously developed a crack in the windshield. It reaches from the top edge on the passenger side and extends around the area of the mirror attachment towards the driver side. It is approximately 20 inches in length. There was no impact, nothing hit the windshield and there are no signs of any damage. It happened while the car was in my garage while i was away traveling.
ODI #11502569AIR BAGSCRASH1 INJURY
The contact owns a 2021 Toyota Camry. The contact stated that while driving approximately 45 mph, the brakes were activated but, it was T- boned by an unknown van and pushed across three lanes of traffic. There were no warning indicator lights illuminated. The air bags did not deploy. The contact sustained injuries to his arm, back, and neck. Medical attention was provided. A police report was filed. There was no reported fire. The vehicle was towed to a collision center. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified about the failure. The approximate failure mileage was 35,000.
ODI #11500510STRUCTURE
A portion of the car's hood closest to the windshield is angled downward, which reflects the sun into the driver's eyes. When driving south mid-day, the sun hits this part of the hood and the driver gets a blinding reflection. It's not just when facing the sun directly. When driving toward the sun, as the road bends about 20 degrees one way or the other from head-on the sun's reflection remains, simply moving to another spot on the hood's angled portion.
ODI #11499476ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
My car had parts eaten by rodents. Practically parts of the car are made from rodent food. The car also lacks a protection system against animals getting in the car. All systems started failing.
ODI #11493658STEERING
Steering lock ecu and break away bolts.
ODI #11491163AIR BAGSCRASH3 INJURIES
The contact owned a 2021 Toyota Camry. The contact stated while driving at 35 MPH another vehicle struck the front passenger side of the contact vehicle and the air bags did not deploy. After the crash, an indicator for the air bags was defective. A dealer was contacted. The contact, the wife, and the daughter where severely injured and sought medical attention. The vehicle was towed and was deemed a total loss. A police report was filed. The manufacturer was contacted, and a case was filed. The failure mileage was not unavailable.
ODI #11489343SERVICE BRAKES
I own 2021 Toyota Camry SE. Today, I accidentally took reverse with parking brake engaged and it still moved, I realized this immediately and disengaged it. To check, I put gear in "Drive" and engaged the parking brake, the vehicle still moved even though it shouldn't.
ODI #11489019AIR BAGSCRASH
Failed Deployment of AirBag during collision on drivers side of car.
ODI #11481552UNKNOWN OR OTHER
Check engine light on. When I put my 2021 Toyota Camry in drive car jerks and check engine light goes on. Happened today.
ODI #11481141VISIBILITY
Got in my car one morning and noticed about 8 in crack in my windshield and by the next day it went straight across the middle of windshield blocking my proper view. Nothing hit my windshield. No to all the other questions.
ODI #11481215WHEELS
driver side front Tire damaged 04/08/2021 bought new one. Second tire damaged on 05/22/2022 bought new one. third tire damaged on 08/24/2022. Luckly all incidents were on low speed. Toyota customer service told me to contact tire manufacturer. firestone said its car rim design.
ODI #11474613UNKNOWN OR OTHER
Glass of sunroof exploded while driving at 60 mph, without external impact. Likely related to heat (about 95F at time of incident). If I did not have the inner plastic roof closed glass pieces would have fallen into the passenger area. The loud bang of the glass breaking was very startling and could have easily caused an unsafe reaction
ODI #11470895POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKESCRASH
A couple Monday’s ago, I was backing my 2021 Camry LE out of the driveway when I felt the car lurch and continue in reverse until I crashed into a car down the street. I have literally backed out of that driveway thousands of time since 2006, hundreds of times with the Camry LE, and several times since the accident. I have never had this experience. While I cannot dismiss that I might have hit the accelerator, the backing out of the driveway usually requires that I ride the brake into the street, especially since I am right off the corner where cars tend to cut around quickly. (Initial estimate attached)
ODI #11470655SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Toyota Camry. The contact stated that the brake pedal would depress to the floorboard with extra brake travel time needed to stop the vehicle. There was no warning light illuminated. The vehicle was taken to the local dealer and DCH Freehold Toyota (4268 US-9, Freehold Township, NJ 07728) on several occasions; however, the mechanics were unable to determine the failure. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 9,000.
ODI #11469705AIR BAGS,FORWARD COLLISION AVOIDANCECRASH1 INJURY
To the best of my knowledge the following information is true. The car accident was on June 1, 2022. My vehicle is at the Collision repair shop. Will provide their phone # upon request. It would be great if the black box was checked regarding brake assist and other safety features. You have my permission to examine car, take and or check black box. You can take pictures or video as needed. I always keep the brake assist on. I do not depend on brake assist. The posted speed limit is 45 mph. I usually set my cruise control for the posted speed limit. I looked down briefly and next thing I knew my car hit the personal vehicle in front of me. The vehicle my car hit in the rear was a 2011 Ford Expedition. There was damage to his bumper and it appeared to be a wrinkle in back door. There is a trailer hitch on the Ford Expedition. The driver was only person I talked with. He did not appear to be injured. He did not report any injuries. He drove off as soon as the highway patrolman gave us our exchange information. The airbag cover cut inside my left lower arm above my wrist. Wound was larger than a 50 cent piece. The wound swelled up instantly and was bleeding. I do not think the airbag hit my head. I do know steering wheel airbag is to prevent head injuries. The knee airbag caused an abrasion below my knee. EMS had to bandage my wrist with a thick bandage to stop and control the bleeding. I ask them to bandage below my knee to cover broken skin incase it bleed. The insurance adjuster examined car and took pictures June 16, 2022. I called collision center as instructed. Car was towed to collision center same day for assessment of damage. There were no warning lamps, messages or other symptoms of the problem prior to the failure of the brake assist not working before the accident. Thank you for your assistance in this matter.
ODI #11465961FORWARD COLLISION AVOIDANCE
The contact owns a 2021 Toyota Camry. The contact stated that while operating the vehicle, the Forward Collision Avoidance became inoperable nearly causing the vehicle to crash on several occasions. The contact stated that the vehicle failed to stop as designed. The contact stated that there were no warning lights illuminated. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure and an engineer was sent to inspect the vehicle. The engineer was unable to determine the cause of the failure. The contact insisted that the system was inoperable and had not operated as designed since the vehicle was delivered new. The failure mileage was 100.
ODI #11461190POWER TRAIN,ELECTRICAL SYSTEMCRASH1 INJURY
The contact owns a 2021 Toyota Camry. The contact stated that while attempting to park her vehicle in her apartment complex parking lot, her vehicle continued to lurch forward without warning despite multiple attempts to stop. Due to the failure, the contact hit a gate as the vehicle continued to independently accelerate. The contact then placed the vehicle into reverse(R) and as the vehicle continued to accelerate in a different gear. The contact then hit the vehicle behind her which then caused that vehicle to hit another vehicle located next to the original vehicle that was hit. The vehicle continued to accelerate with her brake pedal depressed to the floorboard. The contact then placed the vehicle back into driver(D) which sent the vehicle into another gate which then finally stopped the vehicle. The contact stated that property damage to both gates occurred as a result of the failure. The matter had been reported to the property owner and remained under investigation; no decision had been made. The air bags did not deploy at any time during the failure. The police were called to the scene and a police report was filed (22-030393). The contact suffered pain in her lower back and both shoulders; she did not seek medical attention. The vehicle remained in her possession and had yet to be towed or diagnosed. The manufacturer was notified of the failure and a case was filed. The vehicle had yet to be repaired. The failure mileage was approximately 21,000.
ODI #11460000FORWARD COLLISION AVOIDANCE
When I use cruise control with the radar feature in my 2021 Camry LE, the steering loosens so much that I don’t have good control when changing lanes. I feel that this is a serious safety issue. I had a 2018 Camry LE and when I used these features, this odd steering issue never occurred. Note that when I take OFF the radar feature on the 2021, this steering issue does not occur.The dealer checked it out and claims their is no problem with the cruise feature.
ODI #11458490SERVICE BRAKES,FORWARD COLLISION AVOIDANCECRASH
Partial brake assist and auto emergency braking failure to engage contributed to a rear end collision on February 12, 2022. Toyota contracted with an outside engineering firm to inspect brake system and their report did not address the lack of engagement of the auto emergency braking system part of Toyota Safety Sense 2.5 which the enabling switch does not activate. The Toyota Legal Claims department issued an incomplete report that they claim absolves the vehicle but after multiple attempts to reach the issuing department noone has addressed my questions or concerns. Therefore I consider this an incomplete and unresolved safety issue .
ODI #11457038SERVICE BRAKES,FORWARD COLLISION AVOIDANCECRASH
Update to previous Complaint filingNHTSA ID Number: 11451933 . Toyota has not accepted responsibility yet acknowledged that the ABS "worked" when the problem was that the Auto Emergency Braking system did not work . In addition a Toyota dealer service employee drove the car and agreed the brake pedal was abnormal. This malfunction resulted in an accident with no injuries but has caused the driver to be in constant fear of driving this vehicle again. We have 2 years left on the lease and will never buy another Toyota product again based on their history of concealing defects (fined in 2014 by DOJ) and their lack of proper customer satisfaction management in this case.
ODI #11455243VEHICLE SPEED CONTROL,SERVICE BRAKES
The contact owns a 2021 Toyota Camry. The contact stated while driving 5 MPH into a parking space with the brake pedal depressed, the vehicle lunged forward. There was no warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 16,500.
ODI #11453543SERVICE BRAKES
AT 8,060 miles parking brake failes to engage. Got error code on the dashboard stating " Parking brake malfunction/ Hold brake malfunction.
ODI #11451933SERVICE BRAKESCRASH
On Feb. 12 the car was being driven at 10MPH and the brake system power assist function failed, causing the brakes not to perform as normal. The result was rear ending another vehicle. The car is in the hands of Toyota of Portsmouth, NH at this time. The driver called the state police who told her no report was needed. The damage was more than is visible.
ODI #11451558ELECTRICAL SYSTEM
The contact owns a 2021 Toyota Camry. The contact stated that while driving at various speeds, the transmission and power steering failed to operate as designed. There was no warning light illuminated. The contact stated that the vehicle acceleration and the power steering functions were sluggish. Upon investigation, the contact read the safety manual and discovered that the type of battery placed in the vehicle did not have adequate voltage. The contact initially took the vehicle to Mike Erdman Toyota (4650 FL-520, Cocoa, FL 32926) where they offered no assistance and stated that the vehicle operated as designed. The contact then took the vehicle to another dealer where she was informed that the battery needed a boost, which was performed on the vehicle. The manufacturer was also notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was 35.
ODI #11450251WHEELS
I pulled out of the car wash after washing my car in Centennial, Colorado and I realized the passenger side back tire was going flat. I got the car to Discount tire where I had the flat fixed. There was metal coming out of the tire. Not sure exactly how it happened but the tire was defective.
ODI #11449415AIR BAGSCRASH
I crashed into the metal guardrail on the side of the highway after swerving to avoid a car that lost a tire in front of me. The car was totalled with siginificant damage to the front, engine compartment, and windshield. But the airbags did not inflate. I was the only person in the car, but even the driver's airbags did not inflate. The police who came to the crash were very confused that a brand new car's airbags did not inflate in the crash.
ODI #11448682UNKNOWN OR OTHERCRASHFIRE1 DEATH
My son hit a tree at an estimated speed of 45 (As estimated by the accident report) and the car went in flame burning completely my son and the entire inside of the car. I am amazed at a new car that does not have enough front crash support and most important the fuel pump should have shut off due to hitting the front to prevent the car from being burned. Yes, my son died in the accident but we did not have the chance to see him because of the fire, we have only bones to bury.
ODI #11446379STEERING,SERVICE BRAKES,LANE DEPARTURE
Can not turn off the lane departure warning (LDW) feature. It can only be placed at a low setting. Surging when depressing brake. Noticed this occurring when slowing pulling into the garage, was not a deal breaker as was barely moving and never got to close to hit anything else in the garage. Once it snowed this surging began happening when braking to slow down to make turns. This surging was scary, even with studded snow tires. Driving home from work one evening, it had rained and was turning to black ice; going around a slight curve on the bridge and close to the white line; the car decided to pull me away from the white line. This was the final straw, not going to allow a car to make the decision to pull on black ice or other driving conditions. I did not want to become a statistic by having this vehicle cause a car wreck and hurt myself or other drivers. I had contacted Toyota Care and they said it was not a warranty issue. That is when I knew it was time to get rid of this hybrid after only 5 months. Other issues with this vehicle: can not lift the driver’s side windshield wiper, massive design flaw. Anyone who lives in snowy climates need to be able to lift their wipers to clean off the snow and/or leave the wipers up so they don’t freeze to the windshield. Another item I contacted Toyota Care about is the bumper/fender/wheel casing. This separated – cheap plastic. Again, they said not a warranty issue. Didn’t have this problem with the Corolla.
ODI #11445902FORWARD COLLISION AVOIDANCECRASH1 INJURY
I was driving 20-24 mph, and while I was driving on yellow light there was another car came in-front of me from different intersection. And my car got hit really bad.
ODI #11443667SERVICE BRAKES, HYDRAULICCRASH1 INJURY
The contact's wife leased a 2021 Toyota Camry. The contact stated that while his wife was pulling into a parking space, the brake pedal was depressed but failed to respond. He stated that his wife continued to depress the brake pedal but it would not respond, causing the vehicle to crash into trees. The air bags failed to deploy. There were no warning lights illuminated. The contact's wife was able to exit the vehicle with assistance. The contact's wife sustained pain in the chest, upper back, shoulders, and ankle. The contact's wife also sustained a laceration on her finger from the broken window glass. The contact's wife sought medical assistance. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and advised the contact there was no recall related to the failure. The approximate failure mileage was 3,922.
ODI #11440894VISIBILITY/WIPER
The Windshield cracked, we werent behind any other vehicles and noone saw or heard anything hit the windshield. I have a scheduled manufacturer appointment scheduled for Monday November 22nd at 10 with a local toyota dealership. The cost is over 1,000 to replace and there wasnt even an event to cause this. Safelite was send out from my insurance company and confirmed the windshield has to be replaced and not able to be fixed. No problems prior to incident in fact car was washed so i know for a fact there was nothing wrong. I feel my safety is at risk because it is a terribly manufactured winshield. Ive never had a broken winshield before and for nothing to actually cause the crack is concerning. In fact the car hasnt moved since finding the crack and it is much worse that when it originaly happened. I have spoken to several people on the Toyota page who have complained that their windshields cracked easily as well.
ODI #11432660SUSPENSION,UNKNOWN OR OTHER
Unstable wobble when driving at high speeds on some road surfaces. Steering feels as if you could lose control when this happens.
ODI #11424302VISIBILITY/WIPER
Windshield wiper maximum speed is approximately HALF that of most other makes and models. In any adverse rain or snow conditions it is immediately noticeable how slow and inadequate the speed of the wipers are. In most cases you are forced to reduce speed to below average speed of vehicles around you, creating a hazard, or are forced to completely stop all together.