1FTFX1EF7HKE430612017 FORD F-150SuperCab

2017 F-150 is dropping into limp mode due to code P0722 (OSS sensor), but Ford's safety recall 26S28 framework fails to replace the broken hardware for this specific code. Dealership performed PCM Update recall campaign 26S28/26V237. Charged me for a diagnostic fee because P0722 is not covered in the customer satisfaction program campaign 26N04, Even though P0722 points to the same transmission molded leadframe failure. After the PCM update my truck will still drop into limp mode and can be dangerous if pulling onto highway and stuck in 3rd gear causing no power during taking off. It also will sometimes stay in 1st gear and I have to pull over and shut the truck off to get it to shift again.

Driving on interstate when my truck suddenly flashed a wrench light and downshifted to 5th gear. Truck went into limp mode limiting my gears to 3rd through 5th gear. Had vehicle towed to Ford Dealership. They wanted $399 just to do a diagnostic and scan for codes. My truck was showing code P0720 (Output Shaft Speed Sensor) at my house before being towed. This output shaft speed sensor is integrated into the internal molded lead frame, which is the part that was recalled for replacement on Safety Recall Notice 26S28/NHTSA Recall 26V237. However, Ford will not cover this under the lead frame recall. My guess would be because they know it’s a loophole and they can still make money off of repairs for the same part.

My transmission has been slipping. To the point where it has made me stop, especially on hills and in cold. 10 Spd auto. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After a big freeze my fuel level gauge stopped working. I have replaced every sensor and fuse possible, along with multiple new fuel pumps. It has been taken to a certified Ford Dealership and they can’t find the problem. There is a Ford recall that already explains the problem exactly. It is Ford 26C26. I am not able to get my vehicle inspected and without knowing exactly what my fuel level is it could leave me stranded.

The contact owns a 2017 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure occurred after the recall repair. The contact stated that while driving at an undisclosed speed, the transmission started slipping. The dealer was made aware of the failure and informed the contact that a diagnostic test was needed to determine the cause of the failure. The failure mileage was approximately 93,000.

The contact owns a 2017 Ford F-150. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the clock spring needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 23V847000 (Steering, Air Bags); however, the contact was informed that the VIN was not included in the recall. The manufacturer was notified of the failure by phone, but no assistance was provided. The contact was referred to the NHTSA Hotline and to the DMV for assistance.

The torque converter has malfunctioned and the vehicle is currently at the dealership for repairs. The truck experiences significant vibration and shuddering at speeds above 45 mph. There is an existing recall for this exact issue; however, our VIN is not included in the affected vehicle population. With only 60,000 to 70,000 miles on the truck and less than 10 years of service, a major component such as the torque converter should not require replacement, especially on a vehicle that has been properly maintained throughout its life.

My vehicle's transmission changed gears suddenly and unexpectedly causing a slight difficulty to control. Following the sudden gear change, some lights on the dashboard began flickering erratically. I have video of the dashboard after the gear change. For this incident, I was driving about 25 MPH. I experienced similar behavior before and at highway speeds. Since then, the vehicle was serviced by Ford for a Safety Recall Notice 26S28/NHTSA Recall 26V237. The service performed under the recall did not fix the problem. The local Ford dealer told me they would charge me to have the problem investigated, so I have not brought the vehicle in to them.

The contact owns a 2017 Ford F-150. The contact stated that while driving 60 MPH, the contact attempted to stop the vehicle, but the vehicle failed to stop as needed and the braking distance became extended. Additionally, the brake pedal was firm while depressed. The contact received notification of NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and was made aware of the failure.

My 2017 Ford F-150 V8 with the 6-speed automatic transmission has been experiencing a serious and recurring transmission malfunction. The truck has consistently, almost on a daily basis, gone into limp mode and become stuck in 5th gear. It also frequently fails to downshift to 1st gear when coming to a stop. Instead, it remains in 3rd gear, requiring the truck to pull away from a complete stop in 3rd gear. The dealership did perform the software update on 08/20/2026 ,yet the issues remain the same. The vehicle has set diagnostic trouble code P0722 for the transmission output speed sensor. I have been informed that the output speed sensor is molded into the transmission lead frame and cannot be replaced separately, requiring replacement of the lead frame. Today, the transmission malfunction created an immediate and potentially life-threatening safety situation. As I pulled out of my driveway, the truck remained in 1st gear and would not properly progress through the gears. It then abruptly jumped into 2nd gear and caused the vehicle to stall/lose forward progress while I was entering the roadway. Oncoming traffic was nearly upon me and I was almost struck. The vehicle eventually engaged the proper gear and continued moving, but by that time I was in a dangerous, life-threatening situation. This is not an isolated incident or an occasional inconvenience. The transmission has been repeatedly malfunctioning, including going into limp mode in 5th gear and failing to downshift appropriately when stopping. The vehicle's inability to properly select and engage the appropriate gear creates a serious risk when pulling into traffic, stopping, accelerating, or attempting to avoid another vehicle. Ford has a customer satisfaction program related to the transmission lead frame/output speed sensor issue. However, I was told that my vehicle is not covered because P0722 is not one of the diagnostic codes included for coverage.

In 2025 my 2017 Ford F-150 started randomly downshifting. We took the car to the ford dealer who could not assess what the problem was exactly (Rowe Ford in Westbrook, Maine). They suggested a new transmission to be safe and clearly indicated that this was not a safe truck to drive at the time. We took the truck to another ford dealer to try to get an actual determination of what was wrong (Casco Bay Ford, Maine). They also advised that no codes were being given but that the truck was clearly downshifting and not safe. With no real alternatives or clear problem, we paid 8,000 for a new transmission. Then, months later we get the recall notice: (Campaign 26S28 / NHTSA Recall 26V237) - Ford F-150's were downshifting... We had Ford do the software update as this is now a new transmission, but when we asked about the Recall and if there was anything we could do about the 8,000 we just paid lower and upper management (we talked to both) advised that because they could not definitively put a label to the problem before we fixed the transmission that they could not attribute the downshifting to the same problem and so will not help or otherwise reimburse us for the cost of having to fix the problem that was recalled later. No remedy was offered by Ford.

The vehicle has a ten speed transmission. It started with the transmission making minor down shifts from 3 to 1 and then 7 to 1. Without any engine warning light. It has subsequently started a severe shift from 3 to 1 and 7 to 1 and the engine light has now come on. This creates a dangerous situation when it down shifts from 7-1 when your speed is 45 mph of above. I contacted a dealership regarding a repair but was told there is no recall and it would cost 215 to diagnose and from 4,500 - 8,000 for the repair. It is a known issue to the Ford dealers but without a recall they are gouging the consumers who is at risk of accident.

The contact owns a 2017 Ford F-150. The contact stated that while driving 15 MPH, the brake pedal was depressed; however, the brakes became inoperable. The brake pedal was depressed and went to the floorboard, and the vehicle was driven in LIMP Mode back to the residence. The dealer was contacted by phone and associated the failure with NHTSA Campaign Number: 25V236000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and was made aware of the failure. The failure mileage was approximately 146,118.

The 4-5-6 drum ring in my transmission went out on my truck that has 70, 318 miles on it. Vehicle was missing shift points and would not always shift properly causing power to not be available when expected - especially dangerous when trying to merge onto a highway. Vehicle was inspected by a Ford dealership and by ABC transmissions of Tacoma WA. I paid ABC Transmissions $9,693.98 to fix the problem. The transmissions would clunk badly and was very obviously missing shift points. They first appeared 30k miles ago but Ford lied to me saying it was a "software problem".

I am filing this complaint because a Ford-authorized dealership, West Hills Ford in Bremerton, Washington, returned my vehicle to me in an unsafe condition after performing a repair under federal safety recall 25S37 (NHTSA Campaign 25V-236, brake master cylinder), and because an independent inspection has since documented physical evidence of a real defect connected to that repair. Please see attached documents outlining this entire incident as well as supporting documentation.

Vehicle is subject to active Safety Recall 26S28 for transmission lead frame and range sensor failure causing unexpected downshifts into 1st gear. Vehicle experienced downshifting symptoms creating severe road hazard and risk of rear-wheel lockup. Dealership cleared diagnostic trouble codes without saving freeze-frame logs, mis-entered VIN on billing estimates, and refused to complete the recall repair. Vehicle is available for inspection.

Odometer Fraud. The contact purchased a 2017 Ford F-150. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of the purchase, the vehicle mileage was approximately 170,000, and it was later discovered via a third party that the mileage was 250,000.

On XXX, my [XXX] son was driving this 2017 Ford F-150 when the transmission suddenly downshifted while traveling on the road. The downshift was severe enough that the rear tires lost traction and the vehicle fishtailed, nearly resulting in an accident. The vehicle was taken to an authorized Ford dealer on 8/18/2026. We reported the sudden downshift, but the dealer was unable to duplicate the condition. The dealer performed Ford Recall 26S28/NHTSA 26V-237 and campaign 19G01, and the vehicle was returned on XXX. On XXX, only two days after the recall repair, the engine unexpectedly shut off while the vehicle was being driven. It restarted afterward. On XXX, the engine again unexpectedly stalled while the vehicle was moving. When the engine stopped, power-steering assist was lost and the driver had to coast the vehicle safely to the side of the road. The engine restarted immediately. When attempting to drive away, the transmission appeared to be starting in approximately third gear rather than first gear. After the vehicle was moving, the transmission eventually began operating normally again. Ford Customer Relationship Center was notified on XXX and formally documented these incidents. The vehicle is available for inspection. I am concerned because the original sudden downshift closely resembles the safety defect addressed by Recall 26V-237/26S28, and serious intermittent stalling and abnormal transmission operation have continued after the recall remedy was performed. I am requesting that NHTSA document and evaluate these post-recall safety symptoms and whether the recall remedy adequately addresses the underlying defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving back from tri cities and when we were on I5 the transmission abruptly shifted down and went to a very high RPM. Was able to limp off the freeway by UW, and then drove home slowly. Had it trailered by the dealership i had just bought it from and they brought it to a shop where they said the transmission needed replaced.

In late July 2026, my son received a Ford safety recall notice (Recall #26S28) for his 2017 F 150 requiring a PCM software update. I brought the truck to Crown Motors in Redding on August 11th for the recall service. Before this appointment, the truck had no performance issues. Immediately after picking up the truck, a noticeable pinging sound occurred under acceleration. I returned the vehicle on August 12th, where Crown Motors confirmed the issue and advised spark plug replacement. This did not resolve the problem. I was also told that continued driving could damage the engine, so the truck remained at the dealership. Over the following days, Crown Motors worked with Ford engineering and repeatedly attempted software-related fixes. Crown staff informed me they believed the recall update caused the issue, and the first internal Ford team reportedly agreed. However, on August 25th, Ford’s second internal review determined the software update was not responsible and stated that all repair costs would fall on me—despite the clear timeline showing the problem began immediately after the recall service. Customer Service provided no assistance and refused to escalate my concern. As a result, my truck is currently non-operational, Crown Motors does not have a fix, and Ford will not cover repairs triggered only after Ford’s own safety recall. According to NHTSA’s info, it seems Ford is obligated under Motor Vehicle Safety Act (49 U.S.C. § 30111 et seq.) to repair the vehicle. I am requesting that Ford acknowledge responsibility for the recall related issue and cover the necessary repairs. I am deeply concerned at the lack of support and accountability shown throughout this process from Ford. I am resubmitting this info, not sure if my first attempt worked. I had an issue with my internet browser.

This lead frame issue is never ending. Well over a decade without a proper remedy. I’m very familiar with it. but this one nearly ended my life. After the near collision I called my mechanic and bought a new ford lead frame from a dealership. It’s doing fine now, it’s been 1 year. the incident caused my truck to go into park or possibly reverse at highway speed just as I passed a semi truck and returned to the right lane. If the trucker had not been paying attention it would have been bad. There was nothing I could do. . On top of this, he was under the impression that it was intentional. So I almost got into a physical altercation until I convinced him to look inside my truck as my gear indicator light was dancing from gear to gear while not touching anything.. To add to the seriousness, my taillamps never came on because I didn’t touch the brake. It was a horrible timing.. . Shortly after this i received a notice from Ford explaining the cause and symptoms of this issue, but then stated there was no fix at the time, but the vehicle was “safe to drive.” That is irresponsible. This was the only time mine did it, no prior issues. I got new ford parts and had it replaced. my mechanic said they deal with this weekly! Then I get a letter from Ford saying there is a fix and it’s a computer programming issue which is totally not true. That’s just a smoke screen, but it also goes on to say it could be a lead frame and if you’ve already fixed it before you got a letter, they will refund your money, but I highly doubt that. But they should stop claiming these vehicles are safe to drive because they absolutely are not if they’re having an issue regarding recall 26S28. So not only did i use new Ford parts, I paid a reputable EX Ford Technician Who owns his own business to perform the services because ford didn’t offer a fix. only to waste my time reprogramming the ecm. I work, I don’t have time.It’s irresponsible to say it’s not a safety concern. It’s just bad policy

Short in the rear window defroster. Within 5 minutes of turning off the defroster after only having it on for 2 minutes at 2:30am leaving work, the back window exploded outward and shattering. No rocks, no other folks on the road. Upon research, and after contacting insurance company and the glass repair company, this is a very common issue in 2015-2019 F-150s. But there are no safety recalls. Praise God my children were not in the backseat, they would have been riddled with glass. How is this not a safety issue?

Not sure if I can file an issue for this, but I wanted to let you know that a Ford Safety recall caused other issues after it was applied. In late July 2026, my son received a Ford safety recall notice (Recall #26S28) for his 2017 F 150 requiring a PCM software update. I brought the truck to Crown Motors in Redding on August 11th for the recall service. Before this appointment, the truck had no performance issues. Immediately after picking up the truck, a noticeable pinging sound occurred under acceleration. I returned the vehicle on August 12th, where Crown Motors confirmed the issue and advised spark plug replacement. This did not resolve the problem. I was also told that continued driving could damage the engine, so the truck remained at the dealership. Over the following days, Crown Motors worked with Ford engineering and repeatedly attempted software-related fixes. Crown staff informed me they believed the recall update caused the issue, and the first internal Ford team reportedly agreed. However, on August 25th, Ford’s second internal review determined the software update was not responsible and stated that all repair costs would fall on me—despite the clear timeline showing the problem began immediately after the recall service. Customer Service provided no assistance and refused to escalate my concern. As a result, my truck is currently non-operational, Crown Motors does not have a fix, and Ford will not cover repairs triggered only after Ford’s own safety recall. I believe the Spark Knock issue is an additional safety issue caused by the PCM recall update that was I was told could cause engine failure.

I am filing a formal complaint regarding improper service practices, breach of safety recall protocols, and severe resulting vehicle damage committed by Fox Grand Traverse Ford. On April 23, 2026, independent facility Kinney’s Complete Auto Repair replaced the lead frame connector on my vehicle. During service, the transmission pan was dropped and inspected. The transmission was certified clean, free of metal shavings, and operating normally. On August 3, 2026, a mobile service technician from Fox Grand Traverse Ford performed Safety Recall 26S28 (PCM Software Update) at my workplace parking lot. Ford Motor Company’s official support guidelines explicitly state: "Ford Mobile Service is unavailable for Recall 26S28." Servicing requires in-dealership PCM reprogramming and post-flash adaptive calibration. Because the service was performed in a parking lot, the technician omitted the mandatory post-flash adaptive learning drive cycle. The vehicle immediately suffered harsh shifting, hydraulic pressure spikes, and forward rolling while in Reverse. Fox Ford now demands $7,883.73 for a complete transmission replacement, falsely claiming there metal shavings in the gear box and that the damage was a "pre-existing condition," despite the recent clean pan inspection from April 2026.

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted to first gear, causing the rear wheels to lock up. The contact pulled over, turned off and restarted the vehicle. The vehicle was taken to an independent mechanic, and the transmission was rebuilt, but the failure persisted. The contact later received notification of NHTSA Campaign Number: 26V237000 (Power Train). The vehicle was taken to the dealer for the recall repair; however, the failure reoccurred. The dealer was made aware of the failure and informed the contact that a diagnostic test was needed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,200.

My 2017 Ford F-150 equipped with the 10R80 10-speed automatic transmission experiences repeated harsh and unpredictable shifting. The transmission will hesitate or delay during shifts and then engage very hard, sometimes producing a severe bang or jolt through the truck. It also experiences abnormal gear hunting and inconsistent shifting behavior. These symptoms can occur during normal driving and create a safety concern because the transmission does not always respond predictably to driver input. Ford has issued technical service bulletins addressing harsh engagement, delayed engagement, harsh shifting, and delayed shifting on 2017-2020 F-150 vehicles equipped with the 10R80 transmission. My vehicle is experiencing these same types of symptoms. I am reporting this because I believe the 10R80 transmission in affected 2017 F-150 vehicles should be investigated for a potential safety defect.

I have been trying to get this recall resolved. This truck was at the Metro Ford dealership in Tupelo, Mississippi for over one week in July 2026. Replacement parts sent to dealership were also recalled. Dealership ended up placing original part back on the truck. How can this issue be resolved?

PCM not communicating with throttle body causes wrench light to come on and we loose control of the gas and slows the car abruptly.

See attached document for complaint.

The contact owns a 2017 Ford F-150. The contact stated that after receiving notification of NHTSA Campaign Number: 26V237000 (POWER TRAIN), the dealer was contacted, and a mechanic was sent to the residence to perform a software update on the vehicle. After the software update was performed, the vehicle experienced hard shifting, and the gear became stuck in 5th gear and 3rd gear on occasion, with the check engine warning light illuminated. The vehicle was taken to the local dealer, who diagnosed that the transmission leadframe was faulty and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 155,062.

The contact owns a 2017 Ford F-150. The contact stated that while driving 50 MPH, the transmission unexpectedly downshifted and the powertrain warning light illuminated. The transmission was stuck between third and fifth gear. In addition, the transmission failed to shift from park to drive until the vehicle was turned off. The failure was a persistent failure. The vehicle was taken to the dealer, and a portable scanner was attached; DTCs P0722 and P061A were retrieved. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train). The vehicle was not repaired under the recall. The contact was informed that the failure codes were not the required failure codes associated with the recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 95,000.

I purchased a 2017 Ford F-150 on July 9th. It is covered under Safety Recall 26S28 (NHTSA Campaign 26V23700). On July 25th, the vehicle entered highway limp mode due to an Output Speed Sensor failure (Code P0722). A Ford dealership performed the 26S28 software flash but left the failing physical lead frame hardware in the vehicle. On August 15th, the truck reverted to a dangerous limp mode on the highway due to the same unaddressed P0722 hardware failure. Ford Corporate is refusing to authorize the physical hardware replacement under the safety recall framework, leaving the vehicle fundamentally unsafe to drive.

The transmission started skipping 4th gear a couple days later started randomly changing gears from 1st through 10th, and neutral while driving after reaching speed limits. While making a left hand turn it went into neutral and was almost hit broadside by an 18 wheeler with my grandson in the truck. There is a TSB and 3 class action lawsuits on this issue. My vehicle is a 2017 f150 with 50,365 miles which is EXTREMELY low miles for its age. I asked for goodwill assistance but was told no by the dealership and customer support. I called EXECUTIVE AFFAIRS twice and have yet received a call. I written a letter to Ford Consumer Affairs about my situation with contact information but have not received a response. A vehicle with this mileage should not be having a major issue regardless of its age. This is a life threatening safety issue that needs immediate attention. My vehicle is currently at the dealership having this 8600 dollar repair. Ford should be waving this charge or at least financial assistance with it but all I get is being told NO or IGNORED.

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission downshifted and upshifted erratically. The power train and check engine warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train), and the vehicle was taken to the dealer, where the PCM software update was performed; however, the failure persisted. The contact later received a notification that the molded leadframe would be replaced as necessary under an extended coverage program. The vehicle was returned to the dealer, where it was diagnosed that the leadframe had failed and needed to be replaced; however, the contact was informed that the repair was not covered under the program because the diagnostic trouble codes did not meet the required specifications. The contact stated that the manufacturer failed to honor the recall repair. The manufacturer was notified of the failure and informed the contact that the repair would be at the owner's expense, and the contact was advised to retain the receipts. The vehicle was not repaired. The failure mileage was approximately 168,000.

The contact owns a 2017 Ford F-150. The contact stated that the vehicle had not experienced a failure associated with NHTSA Campaign Number: 26V237000 (Power Train); however, the vehicle was taken to the dealer to be inspected and serviced under the recall repair to keep the vehicle up to date. The contact stated that after the recall repair was performed, the transmission unexpectedly downshifted to a lower gear, and the vehicle decelerated. The vehicle was taken back to the dealer due to failure, and it was diagnosed with transmission failure and that there was oil leaking through the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.

The contact owns a 2017 Ford F-150. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the repair failed to prevent a failure. The contact stated that while driving approximately 10 MPH, there was an abnormal sound coming from underneath the vehicle, and the vehicle failed to move as intended while shifting gears. In addition, the contact stated that the vehicle suddenly unintendedly accelerated while shifted into drive(D). The vehicle was restarted as a temporary fix, and the vehicle was parked in a nearby parking lot. The local dealer was contacted, and an authorized Ford mechanic arrived on scene to take the vehicle back to the local dealer. The vehicle was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure; however, the manufacturer was contacted. The failure mileage was approximately 181,000.

The contact owns a 2017 Ford F-150. The contact stated that after taking the vehicle to be repaired under NHTSA Campaign Number: 26V237000 (Power Train); the transmission abruptly downshifted to a lower gear soon after leaving the dealer. There was no warning light illuminated. The contact stated that prior to the recall repair, the vehicle experienced the failure and discovered the recall upon investigation. The dealer was made aware of the failure but offered no assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

I scheduled an appointment for a recall on my truck. The appt was set for Monday. The dealership in Pensacola, FL picked up my vehicle and claims they do not have the ability to service the recall. However, prior to scheduling the appt, the truck was driven from Seguin, TX to Pensacola without any issues because we have a family emergency with my father in the hospital. Upon arriving in Pensacola, the issue that has the recall started so I immediately set the appt. The dealership has had my truck for 3 days and plans on holding it for an unknown amount of time as they do not know how to service the recall. The recall service would fix the issue my truck is experiencing, and I know the remedy does not take multiple days to perform. I need my truck back, but the dealership does not understand that I need to go back to Texas with my truck functioning properly. So, I just wanted to make a complaint about the dealership in Pensacola, FL having little to no knowledge about to perform the recall remedy and attempting to perform multiple services that will cost me money I do not have because I was not prepared to pay when the recall service should be free. Highly disappointed with them and the fact that I have no way to go back to Texas with my truck.

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted to a lower gear, causing the powertrain warning light to illuminate. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train), and the vehicle was taken to a dealer where the PCM software update was completed; however, the failure recurred two days later. An independent mechanic was contacted, but the contact later received a remedy notification letter that the molded leadframe would be replaced as necessary under an extended coverage program. The vehicle was returned to the dealer, where it was diagnosed and determined that the leadframe had failed and needed to be replaced; however, the contact was informed that the repair was not covered under the recall or program because the diagnostic trouble code did not match the required specifications. The manufacturer was notified of the failure, but no assistance was provided. The contact stated that the manufacturer had failed to honor the recall repair. The vehicle was not repaired. The failure mileage was approximately 185,000.

Ford Motor Company put out a recall on the PCM. I had the recall performed and it has caused more damage to my truck. It now has eratic shifting, stuck gears, and going into limpmode. Ford Forums show that this is an ongoing issue after the reset is performed creating an unsafe vehicle to drive. The check engine light is now on and was not prior to this recall reset.

While driving the trucks transmission gets stuck on a gear and then eventually shifts making the car jerk so hard that it cause some serious head banging. Scared to drive from horror stories of truck down shifting while on the highway. 10r80 problems.

The contact owns a 2017 Ford F-150. The contact stated that after taking the vehicle to be serviced under NHTSA Campaign Number: 26V237000 (Power Train); the vehicle started making a loud clunking sound while shifting from reverse or drive. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,782.

My truck locks into a gear when driving, usually 3rd or 5th gear, but at times 1st or 6th gear. When I stop at an intersection it's difficult to start moving. At times it'll clear after driving awhile, but not always. Sometimes stopping and restarting the truck will help in the moment, but not always. This is a serious safety issue, especially when highway driving, or trying to start from a stop in traffic at an intersection. I took it to the dealer under the NHTSA Recall No.: 26V237. This didn't help the issue, and upon researching the issue I discovered that the Slead frame was the issue. so I took it back to the dealer and they did a diagnostic on it and said it was the Lead Frame, however, the proper code for that recall didn't appear so they would not replace the lead frame for me. The service manager advised me that he would submit it for the recall, however he has had three other vehicles in a week that were having the same issues, and Ford denied the repair. This is obviously not an isolated problem, and should be researched further and possibly a separate recall needs to be established for it.

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with cam phaser failure. The contact was informed that the cam phaser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 106,000.

The contact owns a 2017 Ford F-150. The contact stated that while driving on several occasions at various speeds, the transmission unexpectedly downshifted and the powertrain warning light illuminated. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train). The vehicle was taken to a dealer where the recall repair was performed; however, after leaving the dealer, the powertrain warning light illuminated. The contact stated that the GPS became inoperable with the "Navigation Fault" message displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 162,000.

The 10-speed transmission exhibits severe and dangerous shifting behaviors. It frequently shudders and jerks extremely hard when shifting between gears.Most critically, the transmission fails to properly engage into gear. While driving, I came to a complete stop at a red light in active traffic. When the light turned green and I attempted to accelerate, the transmission would not engage into gear, leaving the vehicle completely immobilized and just sitting there in the middle of traffic. Because the truck failed to take off and move forward, it created an immediate road hazard and almost caused me to be severely rear-ended by the traffic behind me.This transmission hesitation and failure to engage poses an immediate and severe safety risk of a high-speed collision.

The contact owns a 2017 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V365000 (Structure, Suspension). The contact stated that while driving approximately 45 MPH around a bend, the rear wheels spun out, causing the contact to lose control of the vehicle. The front end and rear then struck the center median, and the vehicle stopped in the middle of the highway. The contact had not sustained any injuries. A Police report was not filed. The contact stated that there were unknown fluids leaking from the vehicle, possibly due to the crash. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.

While driving at highway speeds, with my family in the truck, the 10-speed automatic transmission suddenly and violently executed an uncommanded, unrequested downshift from 9th gear down to 2nd gear. This caused severe, abrupt vehicle deceleration and immediate safety hazard on a public roadway. I was fortunate that no other cars were near me and I was not turning at the time, otherwise it could have been catastrophic. No warning lights or fault codes appeared on the dashboard prior to or during the event. I immediately brought it to a reputable transmission shop which test drove it and stated that the CDF Drum bushing had likley shifted as it is a well known problem with this Model and Year and that it was dangerous to drive without replacing

I bought my f150 a year ago. now I’m experiencing timing issues, Vvt solenoid failure (all four) . Loss of power, limp mode, failure to shift etc … I’ve had several mechanics look at it .

While driving on the highway on several occasions, the transmission drops from 6th gear to a lower gear, either seeming to slip, or locking the wheels causing a bad jerk. i have an appointment in two days , but am concerned that there may be more damage to my vehicle that will show up later due to this issue. I had another dealership try to charge to to repair my truck. i am hopefull that the new dealership will do right by me.

My truck has shown wrench on dash multiple times, dropped gear several times suddenly. Less than 10 years old but over 150,000 miles so Ford has agreed to a fix under extended warranty program 26N04. Unfortunately they were allowed to add the phrase whichever comes first. This eliminates me from getting them to fix the cause which is the lead frame module. A PCM will not fix a bad part. This is a dangerous safety issue that should be fixed by Ford. Please save lives and get them to replace all lead frame modules if code finds it bad. It could affect anyone’s family member if an accident results.

To the Office of Defects Investigation:I am writing to formally report a critical data reporting error on NHTSA.gov involving a 2017 Ford F-150 (VIN: [XXX]).This vehicle is covered under NHTSA Campaign 26V370000 (Ford Recall 26S28) for the transmission downshift defect. I hold the physical manufacturer recall notification letter sent by Ford Motor Company confirming my truck's inclusion.The vehicle experienced the exact unexpected downshifting failure described in the campaign, resulting in a collision in [XXX]. However, when searching my VIN on both the Ford portal and the official NHTSA.gov VIN lookup tool, the database now erroneously reflects "0 Open Recalls."I request that the Office of Defects Investigation audit Ford's compliance reporting for this specific VIN. The manufacturer's database is generating false completion data, masking an active safety risk, and misrepresenting historical defect data to the public. I am having a hard time uploading my documents I will send via email. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Our 2017 Ford F150 Raptor is having issues with hard shifting. It does a clunking and jerking noise while changing into certain gears, 3rd and 4th. It sounds like the transmission is about to fall out. Ford has had to do a software diagnostic on it. It will work for a while then will hard shift again. It has been doing this on and off again since 2021. This issue is not remedy by a software update for it. We (my husband and family with us) have been driving on the interstate picking up speed to change lanes and it shift so hard it scares myself and my adult children. I am scared to drive it on the interstate because one day I am afraid it is going to do it so bad and cause us to have an accident! This is dangerous. It will even do it now at low speed in the city! I want to know why the F150's and the F150 Raptors have not been recalled for this! Even our Ford service advisor mention we may want to make a complaint to NHTSA.

Vehicle Safety Hazard & Recall Remedy Denial Recall: 26S28 / NHTSA Campaign 26V237 Summary of Issue: I am experiencing active, unsafe vehicle symptoms directly tied to Recall 26S28, including intermittent transmission signal loss, warning lights, and abrupt downshifts while driving. I initially contacted Ford in April/May 2026 immediately following the recall notice, but was informed no remedy or repair parts were available at that time, forcing me to operate a vehicle with a known driveability and safety hazard for three months. Now that the vehicle is at the dealership, Ford is refusing to perform the physical lead frame replacement under the recall/field action solely because the vehicle has not latched a permanent Diagnostic Trouble Code (DTC), despite the technician confirming physical hardware failure. Safety Impact & Systemic Failure: 1. Defect Root Cause: The lead frame degradation is the primary root physical defect of Recall 26S28, not secondary damage. 2. Unreasonable Safety Risk: Forcing drivers to operate vehicles experiencing active downshifting and loss of drive power until a specific DTC latches poses an immediate highway crash hazard. 3. Inadequate Remedy Program: Ford’s requirement for a specific stored DTC creates an unreasonable barrier to recall execution, denying necessary hardware repairs to vehicles experiencing the exact safety failure described in the recall. Ford must be held accountable for providing a functional physical remedy for vehicles exhibiting active recall symptoms, regardless of whether a transient electrical fault registered a permanent DTC code.

I am reporting a vehicle safety failure and dealership diagnostic non-compliance regarding Safety Recall 26S28 (NHTSA Campaign 26V237000) on my 2017 Ford F-150. While accelerating, the vehicle suddenly lost its transmission output shaft speed sensor signal, dropping the truck into a dangerous, low-power fail-safe "Limp Mode" that locked the transmission into 3rd/5th gear. An advanced diagnostic scan prior to dealership service confirmed stored trouble codes P0722 (Output Shaft Speed Sensor) and P061A. I brought the vehicle to a certified Ford dealership for the safety recall remedy. The dealership applied a software update and dismissed my hardware failure complaint, stating no active codes were present. Because this is an intermittent electronic defect, it rarely throws a permanent dashboard light at idle in a service bay. The dealership appears to have only run a basic surface-level scan, failing to check the deeper Continuous Memory Diagnostic Trouble Codes (CMDTCs) or Permanent Code menus where intermittent transmission safety faults are archived. The dealership's failure to deeply investigate verified safety defect codes before clearing computer memory leaves consumers exposed to recurring power loss on active roadways. I am seeking a mandated dealer rescan of the deep-set modules or a formal tracking document of this failure to protect my warranty coverage when the hardware fails again.

The vehicle experienced intermittent transmission-related drivability issues before the recall remedy was available. The vehicle had delayed/hard shifting, an intermittent wrench warning light, and a reduced power/limp mode condition where the transmission would not shift normally. The vehicle was inspected by an authorized Ford dealer on multiple occasions, including diagnostic visits on 10/09/2023, 05/12/2025, and 02/09/2026. Ford later issued recall 26S28 involving the powertrain control module/transmission control system, and the recall remedy was performed. After the recall repair was completed, the original drivability concern continued, including sluggish shifting and delayed engagement between gears. As a second attempted repair related to the wrench warning light and transmission concern, the dealer identified the possibility of a faulty transmission lead frame and reviewed replacement under the applicable coverage. However, the dealer refused to replace the lead frame because the related fault code was not currently present during their inspection. The intermittent nature of the failure causes the code to clear after the vehicle is restarted, making it difficult to capture during a dealer visit. I provided photographic proof showing the wrench warning light was present after picking up the vehicle on the same day the recall repair was supposedly completed. Despite this evidence and the continued symptoms, the lead frame replacement was not performed. The vehicle has not been involved in a crash, but the intermittent loss of normal transmission operation creates a safety concern, especially during acceleration, merging, or uphill driving. The issue has been reported to Ford and inspected by a Ford dealer. Repair documentation, photos, and service records are available.