VEHICLE BUYER'S GUIDE

Ram ProMaster2014–2026

Year-by-year buyer intelligence from NHTSA safety data — reliability, value, and which years to target or avoid.

🚛 TRUCK
Ram ProMaster
2014–2026
C+
Defect Risk
Recall intensity
4.7/yr · seg. median 4.0
Safety
Moderate
0 inj.
Open Federal Investigation
Preliminary Evaluation: electrical system
30% of PE investigations historically become recalls
61
Recalls
473
Complaints
2020
Best Yr
0
Injuries
Top issue: ELECTRICAL SYSTEMAvoid 2021
13
Years Analyzed
61
Total Recalls
473
Total Complaints
0
Reported Injuries
0
Reported Deaths

Best Years to Buy a Ram ProMaster

Buyer Score combines reliability (65%) and depreciation value (35%) — higher is better.

#1 PICK6yr old
2020
Good Buy · 66/100
Reliability58/100
Value window82/100
Recalls3
Complaints38
Top issue: UNKNOWN OR OTHER
#2 PICK2yr old
2024
Good Buy · 65/100
Reliability66/100
Value window63/100
Recalls3
Complaints14
Top issue: ELECTRICAL SYSTEM
#3 PICK8yr old
2018
Good Buy · 64/100
Reliability59/100
Value window72/100
Recalls6
Complaints27
Top issue: ELECTRICAL SYSTEM

Ram ProMaster Years to Avoid

#1 WORST
2021

5 recalls · 72 complaints

Top issue: UNKNOWN OR OTHER

#2 WORST
2014

5 recalls · 57 complaints

Top issue: POWER TRAIN

#3 WORST
2017

8 recalls · 48 complaints

Top issue: ENGINE

Federal Defect Investigations

NHTSA investigations are the stage that precedes a recall.

OPEN · PEPreliminary Evaluationopened Mar 2026NHTSA #PE26002
loss of power steering assist
Component: electrical system:wiring:connectors/plugs/receptacles · affects 2022–2023
⚠ Historically, 30% of PE investigations became recalls — a Preliminary Evaluation of a potential safety defect.

Source: NHTSA Office of Defects Investigation. Data current as of October 28, 2026.

Ram ProMaster — Year-by-Year Comparison

Every model year ranked by Buyer Score. Click any year for its detailed problem report.

YearRecallsComplaintsInjuriesDeathsReliabilityValueBuyer ScoreVerdict
202601——
66
35
55
Excellent
202536——
66
50
60
Good
2024314——
66
63
65
Good
2023168——
49
73
57
Avoid
2022443——
55
80
64
Caution
2021572——
43
83
57
Avoid
2020338——
58
82
66
Caution
2019844——
50
78
60
Avoid
2018627——
59
72
64
Caution
2017848——
48
65
54
Avoid
2016922——
57
58
57
Caution
2015633——
56
51
54
Caution
2014557——
48
45
47
Avoid

Buyer Score = Reliability (65%) + Value window (35%). Deaths and injuries sourced from NHTSA complaint filings. Year links open full NHTSA problem reports.

Known Ram ProMaster Problems

Most frequently reported components across all model years, from NHTSA owner complaints.

ELECTRICAL SYSTEM
78
ENGINE
62
POWER TRAIN
50
STEERING
43
UNKNOWN OR OTHER
40
SERVICE BRAKES
29
ENGINE AND ENGINE COOLING
26
BACK OVER PREVENTION
12

Complaint counts across all model years. Numbers indicate frequency, not severity.

Shopping by Era

How each generation of the ProMaster compares — best year within each era shown.

2018–Present

Modern safety tech, refreshed platforms, updated powertrains. Higher purchase price but lower reliability risk. Best pick in this era: 2020 (Buyer Score 66).

Best: 2020

2013–2017

Mid-decade models in the depreciation sweet spot — typically 35–55% below original MSRP. Inspect carefully for powertrain wear and recall completion. Best: 2016 (Buyer Score 57).

Best: 2016

Frequently Asked Questions

What is the best year ProMaster to buy?+

The 2020 Ram ProMaster scores highest on our Buyer Score (66/100) — combining a reliability score of 58/100 with a value score of 82/100. It has 3 recalls and 38 NHTSA complaints on record.

Which ProMaster years have the most problems?+

The 2021, 2014, 2017 model years have the highest problem scores in our analysis. The 2021 ProMaster leads with 5 recalls and 72 owner complaints.

What is the Buyer Score?+

The Buyer Score is a composite metric that combines reliability (65% weight) and depreciation value (35% weight). Reliability reflects recall and complaint severity. Value reflects how much of the vehicle's depreciation has already been absorbed by prior owners — a 4–6 year old vehicle typically sits in the sweet spot.

What are the most common ProMaster problems?+

The most frequently reported Ram ProMaster issues involve: ELECTRICAL SYSTEM, ENGINE, POWER TRAIN, STEERING. These are aggregated across all model years from NHTSA owner complaint filings. Frequency of complaints does not necessarily indicate severity.

Deep-Dive Research

Found the right year? Verify the specific car.

A buyer's guide shows model-level risk. A VIN report shows the individual vehicle — accidents, odometer history, open recalls, and auction records.

Run a VIN Check →