WDDHF5GBXAA0562582010 MERCEDES-BENZ E-ClassE350

I am writing to formally submit a complaint regarding my 2010 E350 (VIN # [XXX] ). I have taken great pride in owning and maintaining this vehicle, and I want to share my concerns based on my recent experience. I have consistently kept this car well-maintained, following all recommended service schedules and ensuring that any necessary repairs were handled promptly. Up until now, I have not experienced any significant issues with the vehicle. It has been reliable, well cared for, and in excellent condition. Recently, when the brake line indicator came on, I immediately took the vehicle to a mechanic to have it inspected. I was informed that the brake fluid reservoir was empty and that there was a leak present. Upon further inspection, the mechanic identified that the leak was coming from the rear of the vehicle. It was then determined that the issue involved the rear brake line located near the gas tank. This is extremely concerning, not only because it directly impacts the safety of the vehicle, but also because, based on the research I have conducted, this appears to be a common issue with this particular model. Given that this is a critical safety component, it is troubling that such a failure would occur despite the vehicle being properly maintained. Based on what I have researched, I feel that I have a valid complaint. This does not seem to be the result of neglect or lack of care, but rather a potential defect or known issue associated with this vehicle. As an owner who has taken every step to properly maintain and care for this car, it is both frustrating and disappointing to now be dealing with such a serious problem. I am requesting that this matter be reviewed thoroughly and that an appropriate resolution be provided. I believe it is reasonable to expect accountability for an issue that appears to be both common and safety-related. Thank you for your time and attention to this matter. I look forward to your response and a fair resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

All of sudden blind spot inoperable , turning signal to Rt. , signal goes LT. OR TURNING SIGNAL TO LT. , SIGNAL GOES To RT.

Car was found to have the rear subframe corrosion for issue. But also the brake lines were corroded very badly. They should be covered under the rear subframe extended warranty replacement. The rear brake lines are an frequent issue and almost always shows up when the subframe begins to rot. Also the pattern of the corrosion seems to be consistent across multiple incidents. Look at photos I uploaded and the Reddit post; identical. Look at this post from Reddit, almost identical corrosion on the rear brake lines as mine. Furthermore, it always is the rear brake lines, almost never the front. This is a manufacturer issue that needs to be looking into. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

It seems like brake lines corroded and need to be replaced. Same issue in this car with subframe and that was taken care of by the extended warranty but brake lines were not part of extended warranty? That should be investigated further. Rear subframe rust out and brake line corrosion are obviously related but Mercedes is only addressing subframe. Why? A lot of people have this issue and it's a huge safety concern.

while driving once I start braking once the car is around 3mph it shifts from drive into Park and abruptly comes to a stop. Sometimes I am able to put it back into Drive sometimes I have to turn the car off and reinsert the key just to get it back into drive. Normally happens after an hour or so of driving the when I try to come to a complete stop the car will automatically shift into park. This is very dangerous as it can ruin the transmission also the person driving behind me can run into the back of my car. Is there any recall for this issue

My brakes failed, the rear brake lines had corroded.

fast acceleration then slow down goes into limp mode . happens when passing a car or taking off fast like entering into traffic . very dangerous. will be calling mercedes benz tomorrow. bought car used approximately 4 months ago. thanks

My brakes went out while I was driving my family on a road trip. After getting towed I inspected the brake lines and they are absolutely destroyed. This is clearly a design flaw by Mercedes. This needs to be recalled. You have to drop the rear subframe to repair this. Absolutely ridiculous.

Smell gasoline on driver side. Can’t fill tank up or the smell is unbearable. Gas consumption is high. Engine light is on , suspension make a lot of noise, and ticking on driver side.

does the engine in this car have a correct balance shaft?

Mercedes had a recall for rusty subframe but the rear break lines are rusting out as well and it should be a recall just like the subframe. I have brake line leaking now and it will cost around 2500-3500 to fix per mercedes

The contact owns a 2010 Mercedes-Benz E350. The contact stated while driving at an undisclosed speed, the low battery warning light illuminated. The vehicle was driven to a nearby parking lot. The contact parked the vehicle and opened the hood. The contact stated that upon inspecting the vehicle, the contact noticed pieces of the serpentine belt on the engine. The contact turned the vehicle off. The contact went to a nearby Auto Parts store and purchased a new serpentine belt. The contact replaced the serpentine belt, and the vehicle was driven to the residence. The contact stated that upon checking the data on the instrument panel, the contact became aware of several error messages. In addition, the contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the steering wheel had seized. The contact turned off the vehicle and the steering wheel functionality returned. The contact stated that the low coolant warning light illuminated; however, the coolant level was checked and was sufficient. Additionally, the contact stated that the drive assist warning light was illuminated on the instrument panel. The vehicle was taken to two independent mechanics regarding the drive assist warning light; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 183,000.

The contact owns a 2010 Mercedes-Benz E350. The contact stated while the contact's wife was driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact's wife was able to stop the vehicle from crashing into a concrete curb. The contact stated a nearby independent mechanic assisted the contact, and the vehicle was taken to the independent mechanic. The vehicle was diagnosed with a fractured brake line due to corrosion. The contact was advised to have the vehicle towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with a fractured rear brake line due to corrosion. The contact was informed that the rear brake line needed to be replaced. The vehicle was not repaired. The contact stated that a year ago the rear subframe fractured due to corrosion. The contact stated that the rear subframe was repaired under an unknown recall repair. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 140,000.

The turn signal light malfunction , when i turn the signal light to Rt. the dashboard signal light going LT. , and when turn to the lt. the dashboard signal going RT. This happen accidentally , not all the time . but when it happened it was very risky. At the same time a dashboard massage appear and reading (( Blind spot warning disabled)) First time happened to me; i pulled over , turned the engine off , turned it on again , problem resolved. First thing i did i made i search online , i found that many people are mentioning this problem . and some made a diagnosis of steering control unit malfunction . One person called the dealer , test the vehicle , and made a recall .he gave gave a phone number to call 18003676372. My son called that number and asked for this particular recall , and mb of USA denied any recall for this problem.

When braking the car pulls hard off the road. inspection showed rear subframe rusted and control arms are not attached securely to frame. Unsafe to drive

August 2024, while driving on a 4 lane highway at 65 mph, a warning appeared on gauge cluster saying that Electronic Stability Control and Traction Control inoperable. This caused the car to reduce power, requiring me to quickly pull over. The car continued running but I was limited on mph and gear selection (aka Limp Mode). I turned the car off, allowing the systems to reset. After driving approximately 1 miles, the same warnings appeared. Fortunately, I was within a mile from home at the time so I was able to "Limp" the car home. The next day, I checked the car again by driving in my neighborhood with the result. I had the car transported on roll back to Express Oil and Tire in Barboursville, WV as my "local" MB dealer is an hour away. They checked the car and the Engine Control Module was defective and needed replacement. The cost of the service including new MB parts and programming would be $2,495. I tried for 2 months to secure funding to fix the car to no avail. I had the car towed on roll back again but back to my house. The car has sat since then.

I was involved in a head on collision when a motorist driving in the wrong lane hit the front of my car in the evening of 10/2/24. The impact was huge and my car was totaled. However, my airbag did not deploy and I hit my chest and knees very hard against the steering wheel and dashboard. Airbag deployment is a basic safety feature during an accident particularly in a luxury vehicle like Mercedes Benz that is known for its safety record.

THE MANUFACTURER REFUSES TO PROVIDE ME WITH THE MAIN FUSE BOX CHART.

Smell gasoline when tank get filled up. Engine light is on , suspension make a lot of noise , power steering pump also

This is in regard to E350 2010. Gas smell after tank fill up (only when full). Fuel pump cover on the driver side under the back seat. The tank cover (plastic) breaks and leaks. Similar problem was noted on previous models (2009) and recall was issued. [XXX] Very hazardous (Flammable and combustible) and the dealer stated that it is a common problem. I removed the back seat and is gasoline leaking and accumulating above the cover. Similar problem occurred on the cover on the right side and was replaced. The plastic cover on both sides breaks and leaks gasoline into the car. Should be recalled and replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2010 Mercedes-Benz E350W. The contact stated that while driving at an undisclosed speed, she smelled a gasoline odor within the interior of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel filter flange. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 12V557000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 94,000.

Steering wheel stopped turning. Steering pump has failed. My 17 year old daughter got so scared while driving it. Very dangerous. Always got serviced on time. It has only 76500 miles on it. The mechanic has no idea how this happened. Cost to repair is $4500 and he is thinking maybe there is a recall for it . It got towed to the shop and it had a full service done 2 weeks before . I am glad my daughter was not driving on the highway at the time of this incident

Rear subframe corrosion and failure. Based on my queries this apparently a common issue. I am adding my report to add weight to this common issue. Vehicle is approximately 13 years old, is in good condition, and has not suffered any accidents affecting the rear subframe. Overall only minimal rust or corrosion is found during a visual inspection while on a lift. This vehicle has passed annual inspections as required by Virginia state law. The rear subframe has rusted from the inside. This corrosion was not visible from the outside, which is why it was not found in the annual inspections. Due only to this internal corrosion, the left-hand (driver) side of the rear subframe has broken loose where the rear wheel's control arm is attached. This removes one of the rear wheel's primary attachment points, making the vehicle unsafe to drive.

The rearview camera on this vehicle operates intermittently. When it is not operating, the infotainment screen is completely black (no distortion, no flickering, no image at all.) I realize that my vehicle is out of warranty (2010MY,) but the issue began in 2015 and has been gradually getting more frequent. Numerous customers have been complaining about this concern on the forums from as early as 2013 (only 2-3 years into ownership as 2010 was the first model year of the W212 E-Class generation.) Example forums: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear suspension control arm bracket rusted, broken off from frame of vehicle makes a slight to moderate sound when driving or going off bumps I avoid rough surfaces, I drive at a respectable speed ,I never came across as long I owed this vehicle.

My rear sub frame has major corrosion and is broken on the driver side, the passenger side about to go soon. My vehicle only has 154000 miles on it.

The contact owns a 2010 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, the brake line fractured and the low brake fluid warning light illuminated; however, the contact stated he was able to stop the vehicle by depressing the brake pedal. The vehicle was towed to the dealer, where it was diagnosed that the subframe was fractured, which caused the brake line to fracture and fail. The dealer repaired the subframe under the recall and charged a fee for the brake line repair. The contact stated that the mechanic stated that the brake line fracture was caused by the subframe fracture. The manufacturer was made aware of the failure; however, the manufacturer only authorized the repair of the subframe. The failure mileage was approximately 181,250.

Per the technician: "the rear subframe is rusted out and the lateral strut arm is starting to break away". Because of this issue, the car unknowingly presented a safety risk to occupants and other drivers. A failure of the subframe or connected components could have resulted in a serious accident. Photos are attached. The vehicle is currently available for inspection upon request. There were no warning indicators to this issue. The issue was found only because the car was being serviced for brake pads. Mercedes Benz USA customer care said there was no recall or other warranty covering the issue and said the vehicle was outside their "good will assistance program". The vehicle is no longer able to be driven.

Rear subframe has rusted to the point car is no longer safe to drive. This is apparently effecting many Mercedes’ vehicles and many unsafe cars are currently on the road.

Steering wheel lock mechanism failed

The contact owns a 2010 Mercedes-Benz E350. The contact stated that the engine was misfiring and shifted LIMP Mode. The contact stated that the check engine warning light was intermittently illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 22V168000 (Exterior Lighting, Electrical Stability Control, Engine, and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 127,000.

There is an ongoing issue with the front and rear air shocks. They don't inflate properly. Sometimes they inflate and sometimes they don't. This is a risk because my suspension system is not stable. The problem has been confirmed by Astorg Mercedes-Benz. Yes, the problem has been inspected by an authorized Mercedes-Benz dealership. There was no indication beit warning lamps, messages, etc., before the issue happened.

REAR SUBFRAME RUSTED THROUGH MAKING THE VEHICLE UNSAFE TO DRIVE. I WAS TOLD TO PARK IT UNTIL I HAD IT FIXED. THE SUBFRAME HAD BEGUN FLEXING AS I DROVE AND MAKE A LOUD NOISE.

Rear Sub-frame rusting/rotting

During maintenance check, mechanic indicated rust on the rear subframe that can lead to failure. Failure on this car would cause a puncture of the fuel tank due to car design. Upon further research, this is a well known issue with MB and is covered as a recall in all countries other than the US. Please encourage Mercedes Benz to do the right thing and issue a recall for this defective component, to avoid serious accidents.

The subframe on the back of the car starts to rust and potentially just breaks without warning which can cause loss of control of vehicle. This is an ongoing issue for all w212 Mercedes models.

During braking a knocking noise happen due to a dislodged or broken bracket from rear suspension cross member. And has appeared to rusted from the inside out. Mercedes was notified and was inspected by a local Mercedes dealership. Vehicle cannot be safely driven.

rear crossmember rotted and snapped

There’s a squeakly sound coming from my brakes. I have to start breaking very early in order for to be safe. It you feels very dangerous to drive this vehicle. I had my brakes change twice in the same year because of the same problem and it has not fix the problem.

FUEL SMELL IN CABIN FROM REAR FUEL PUMP. THIS IS AN ISSUE THAT OTHER PEOPLE WITH THE W212 HAVE BEEN HAVING AS WELL ACCORDING TO MBWORLD.ORG FORUMS. I AM FRIGHTENED THAT ONE SPARK MAY CAUSE MY VEHICLE TO EXPLODE, I ALSO CANNOT ALLOW MY 5 YEAR OLD SON TO RISE IN THE VEHICLE BECAUSE I DO NOT WANT HIM TO BREATHE THE FUEL FUMES. VEHICLE IS CURRENTLY IN POSSESSION OF DEALER BUT IT SOUNDS LIKE THEY DO NOT WANT TO DO A GOODWILL REPAIR FOR IT. THEY ARE CHARGING FOR INSPECTION WHEN IT IS NOT MY FAULT IN THE FIRST PLACE.

Rear control arm attachment to subframe snapped off at the weld during breaking

My car has this issue that when I am slowing down it will automatically shift to park and will not let me shift to drive until I turn the car off and on. When rolling to a stop, I've had a few instances where the car shifts to park and the car behind me almost hits me due to the car shifting on its own and not allowing me to proceed with the flow of traffic. This puts not only me, but the person behind me at risk. I took the car to a mechanic and he stated that there was no recall for this issue but that I should contact you (NHTSA). The mechanic stated that the component that might be failing is the electrical ignition switch, basically telling the car that there is no key in the ignition. There are no warning lights or any other indication. This has happened to me a multiple times. When this happens, since I am not at a complete stop, it shifts to park and grinds my transmission. This causes the car to abruptly stop without having my foot on the brake to warn the drivers behind me.

My family has owned this vehicle since 2013 when it was purchased from the local Mercedes dealership as certified pre-owned. In the past few years, we have had to have several of the rear brake lines replaced due to rust. The last time, we were told by the mechanic that the complete rear subframe would have to be replaced due to rust. Specifically the attachment points from the subframe to the rear suspension have completely rusted through. I contacted the dealership where the car was purchased. They stated they are aware of this issue on almost all of the cars of that period but offered no solution other than a repair of $5,000. Many of the cars of that era and class have serious rust issues but Mercedes chooses to do nothing about it. This is a serious safety issue because the entire rear suspension and brakes attach to the subframe and could come loose at any point while driving. I would like this to be repaired by the manufacturer. Thank you

The contact owns a 2010 Mercedes-Benz E-550. The contact stated that while driving approximately 70 MPH, the rear subframe fractured. The contact went across the highway but was able to regain control of the vehicle. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was approximately 149,200.

The contact's mother owns a 2010 Mercedes-Benz E350. The contact stated that while his mother was driving 60 MPH, a warning message indicating that the brake fluid level was low was displayed. The vehicle was taken to the local dealer where the brake fluid was replaced and the warning message disappeared. The contact's mother was able to continue driving. The contact and his father later inspected the services brakes. The contact stated that upon depressing the brake pedal, the brake pedal went all the way to the floorboard. Additionally, the contact noticed that the brake fluid was leaking from underneath the vehicle onto the ground. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 85,788.

Even though the my Mercedes is a 2010, it has forty three thousand miles and garaged for it's lifetime. The brakes lines are rotted and leak. This is a serious safety issue and should be looked into. I'm sure I'm not not the only person with this issue. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Very strong exterior exhaust odor, like gasoline, consistent and always prevalent but more so when fuel is at half or above. Afraid may spark if near open flame

I WAS DOING ROUTINE MAINTANCE WHEN I NOTICED MY REAR LEFT TIE ROD THAT CONNECTS TO MY LEFT WHEEL WAS CRACKED BY THE REAR SUB FRAME WHICH LED TO A SAFETY ISSUE CONTACTED MY INSURANCE COMPANY AND CAR WAS TOWED TO THE MECHANIC SHOP FOR INSJRANCE INSPECTION

The contact owns a 2010 Mercedes-Benz E350. The contact stated while driving approximately 55 MPH and depressing the brake pedal, the rear wheels were going in a different direction. There were no warning lights illuminated. The vehicle was taken to a local mechanic to be diagnosed. The contact was informed that the rear suspensions had rusted and fractured. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,060.

Have strong odor of fuel in cabin and outside driver's side rear of vehicle that has been increasing in intensity over the past couple of months. I removed the rear seat bench and the access cover for the fuel pump under the driver's side rear seat and found pooled fuel on top of the pump as well as a lot of dirt and grime showing that it had been a problem for some period of time. I dried up the fuel but the problem continues, and continues whether or not the tank is full or less than 1/2 full.

Car shifts into park when I stop, does not happen all the time, no check engine light, no warning, don't know it shifted until I try to move forward. last time I drove the car it did it as I was stopping, made a funny grind noise, no warning lights or bells will contact dealer. this is very dangerous

Driving Home Late Going 75 mph in Michigan when hitting brakes the car became unstable felt like it wanted to spin out of control. Hitting brakes at speeds above 30mph made car want to spin out of control.. Took car to MB dealer. Told them car was unsafe to drive and almost killed self hitting brakes.They test drove car and confirmed issue. MB mechanic put car on lift found the left control arm trailing arm bracket welds had rust of the rear suspension cross member subframe!! This has rendered car unsafe and Unoperational !! NHTSA needs to get involved force recall ! We are lucky to be alive!

The contact owns a 2010 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, the transmission shifted to PARK before the vehicle came to a full stop. The vehicle was taken to the dealer and diagnosed that the failure was related to TSB - LI54.25-P-056472. The contact was informed that the Electronic Ignition Switch (EIS) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the warranty had expired and the TSB was not associated with the VIN. The failure mileage was approximately 170,000.

The contact owns a 2010 Mercedes- Benz E 350. The contact stated that while driving there was an undetermined abnormal noise detected. The vehicle was taken to an independent mechanic where it was informed the sub frame was corroded The independent dealer was contacted. The vehicle was diagnosed or repaired. The manufacturer was notified electronically however no response was provided. The failure mileage was approximately 171,000.

Rear K Frame front part has completely rusted out. Mount ripped trail arm. Both rear tires were ready to shoot off. This was confirmed by a mechanic when the car was being serviced after the check engine light came on one day before taking it to be serviced. The car is not drivable. It only has 60,000 miles on it. It was always serviced at the Mercedes dealers. It appears as a defective part.

The contact owns a 2010 Mercedes-Benz E350. The contact stated that while exiting a car wash, the brake pedal was engaged, and the brake pedal went to the floorboard. The contact drove the vehicle home. The contact inspected the vehicle and found that the brake lines were corroded and leaking throughout the brake hardline onto the heat shield. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 125,000.

THE VEHICLE SLAMS ITSELF INTO PARK WHEN MOVING UNDER 5MPH. THIS MOSTLY OCCURS WHEN TEMPERATURES ARE ABOVE ABOUT 75-80 DEGREES FAHRENHEIT.

WHILE UNDERWAY LOST ALL STEERING. STEERING WHEEL WENT TO CENTER AND WOULD NOT TURN WITHOUT EXTREME EXTREME EXCESSIVE FORCE. REPLACED POWER STEERING PUMP. ON ROAD TEST FOUND SAME CONDITION. REMOVED HIGH-PRESSURE LINE FROM PUMP TO STEERING RACK AND FOUND PLASTIC LINER FROM THE RUBBER SECTION OF THE HIGH-PRESSURE LINE BROKE FREE AND WAS FORCED INTO THE STEERING RACK CLOGGING THE STEERING LINE. THIS WAS CLOSE TO A HIGH SPEED COLLISION.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE SURGED WHILE IN MOTION AND INADVERTENTLY SHIFTED FROM DRIVE TO PARK. THE FAILURE ALSO OCCURRED WHILE REVERSING, OR WHILE MAKING A STOP. NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO TWO INDEPENDENT MECHANICS AND THE MECHANICS INFORMED HIM THAT THERE WERE NO CODES RETRIEVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 107,000.

BOUGHT THE CAR TWO DAYS AGO THE THE AIR RIDE START LEAKING

HEARING LOUD CLUNKING NOISE FROM BACK. CROSS MEMBER SUBFRAME. I FEEL LIKE MERCEDES SHOULD REIMBURSE ME.... CAR IS ONLY 10 YEARS OLD MY 2005 FRAME IS PERFECT. THIS IS A MANUFACTURER ISSUE WITH THIS PARTICULAR YEAR..

MERCEDES DEALER INSPECTED THE CAR. FOUND THE REAR SUB-FRAME SEVERELY RUSTED AT WELDS. HE ADVISED THIS WAS AN UNSAFE CONDITION AND NEEDED TO BE REPAIRED SOON. SERVICE WRITER SAID THIS WAS AN UNSAFE CONDITION. ONE OF THE WELDS IS ALMOST COMPLETELY FAILING. THERE IS AN ACTUAL SAFETY HAZARD IF THE SUBFRAME FAILS COMPLETELY. THIS CONDITION HAS BEEN OCCURRING OVER A PERIOD OF YEARS. THERE IS NO RECALL ON THIS TYPE OF PROBLEM. IT HAS BEEN WELL REPORTED ON MANY INTERNET SITES.

THE CARS AIR SUSPENSION HAS GONE OUT WHILE DRIVING ITS SAGGING TO FENDERS. IT'S VERY DANGEROUS.

STRONG FUEL VAPOR ODOR FROM VEHICLE WHEN MORE THAN 3/4 FULL. RESIDUE ON TOP OF FUEL SYSTEM COMPONENTS UNDER REAR SEATS. STILL PRESENT AFTER REPLACING FUEL FILTER, PLASTIC SEAL-RETAINING RING AND BOTH SEALS. RECALL FOR FUEL SYSTEM ISSUED ONE MODEL YEAR PRIOR AND ONE MODEL YEAR AFTER.

IF I'M COMING TO A STOP AT A LIGHT OR A STOP SIGN, THE CAR THROWS ITSELF INTO PARK BEFORE I COME TO A COMPLETE STOP. IT HAS HAPPENED INTERMITTENTLY. IT HAPPENS IN SPEEDS OF LESS THAN 5MPH. WHEN I TURN THE CAR OFF AND RESTART THE VEHICLE. THE PROBLEM GOES AWAY. THERE ISN'T A SPECIFIC TEMPERATURE OR TIME OF DAY WHEN IT OCCURS. IT JUST HAPPENS INTERMITTENTLY. I HAVE ALSO READ A TECH SERVICE BULLETIN ON THIS ISSUE FOR OTHER MERCEDES OWNERS.

AT 80MPH, THE FRONT DRIVESHAFT U-JOINT FAILED, WHICH CAUSED A LOSS OF POWER AND A LOUD CLUNKING SOUND. VEHICLE WOULD NOT MOVE ON ITS OWN POWER. TEARDOWN SHOWED A COMPLETELY DESTROYED FRONT DRIVESHAFT U-JOINT, DAMAGE TO HEAT SHIELDING, DAMAGE TO OXYGEN SENSORS, DAMAGE TO THE CATALYTIC CONVERTER, ALONG WITH SUPERFICIAL DAMAGE TO THE BELLHOUSING AND MISSING BRACKETS. FAILURE IS SUSPECTED TO THE GEOMETRY OF THE FRONT DRIVESHAFT, WHICH CONNECTS AT AN ANGLE FROM THE TRANSFER CASE TO THE FRONT DIFFERENTIAL ON 4MATIC-EQUIPPED VEHICLES. THIS INTRODUCES ADDITIONAL STRESS TO THE U-JOINT, MAKING IT PRONE TO FAILURE.

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AND STOPPING AT A RED LIGHT, THE VEHICLE INDEPENDENTLY SHIFTED INTO PARK. THE FAILURE RECURRED FOUR TIMES WITHIN A HALF AN HOUR. THE GEAR SHIFT INDICATOR INDICATED THAT THE VEHICLE WAS IN PARK. THE CONTACT SHIFTED THE VEHICLE INTO DRIVE TO MOVE FORWARD AFTER THE TRAFFIC LIGHT CHANGED. THE CONTACT DROVE THE VEHICLE BACK TO HER RESIDENCE. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS REFERRED TO MERCEDES-BENZ MANHATTAN (770 11TH AVE, NEW YORK, NY 10019 (646) 846-6402). THE DEALER STATED THAT THE ELECTRONIC ENGINE SWITCH NEEDED TO BE REPLACED. THE CONTACT WAS PROVIDED A REPAIR ESTIMATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,610.

THERE IS A STRONG FUEL SMELL AFTER WE FILL UP GAS. THE SMELL IS STRONG ENOUGH THAT WE CANNOT PUT THE CAR IN GARAGE BECAUSE OF THE FUMES ENTERING THE HOUSE WHEN WE OPEN THE GARAGE DOOR.

SEATS TORN IN SEAM FOR A WHILE . STARTED WITH A SMALL CRACK AND EVENTUALLY GREW OVER YEARS . MERCEDES NEEDS TO DO BETTER , THIS SEAMS TO BE COMMON WITH YOUR CARS

WHEN VEHICLE IS PARKED OVERNIGHT THE FRONT SUSPENSION FREQUENTLY DROPS LOW TO THE GROUND WITH ERROR MESSAGE "VEHICLE TOO LOW". VEHICLE LOSES AIR SUSPENSION ABILITY TO DRIVE IN LOWERED POSITION.

THE VEHICLE IS PUTTING ITSELF INTO PARK WHEN YOU SLOW DOWN AND GET TO ABOUT 2-3 M.P.H. *TR

MANY OF US E CLASS OWNERS EXPERIENCE FUEL SMELL COMING FROM TOP OF FUEL PUMP UNDER REAR SEAT. MANY COMPLAINTS ON VARIOUS BLOGS ABOUT THIS FUEL SMELL LEAK ISSUE. DANGEROUS! OBVIOUSLY PLASTIC GASKET AND SEALING ISSUES! VERY PREVALENT! *TR

HAVE A FUEL LEAK FROM PASSENGER SIDE SENDING UNIT. SEEMS LIKE IT IS CRACKED. I CANNOT FILL THE TANK OR A MASSIVE LEAK.

MERCEDES BENZ KNOWS THAT THEIR CAR DOOR PANELING HAS A DEFECTIVE PROBLEM AND WILL FALL OFF. THEY ARE IGNORING MY CONCERN AND REFUSE TO PAY FOR IT. I LAST WEEK I CALLED 800-367-6372 AND SPOKE WITH A LIVE MB REPRESENTATIVE VIA THE PHONE REGARDING CASE NUMBER: 2-2940129122. TODAY, 12/30/2019, CUSTOMER ADVOCATE MANAGER, DARRELL WITH NO LAST NAME CALLED ME FROM PHONE 800-367-6372 EXT 4632 AND ADVISED THAT HE COULD NOT ASSIST. EXECUTIVE REFERRAL MANAGER: SERVICE MANAGER CASE NUMBER: 2-2940129122 PHONE: 800-367-6372 EXT 4632 I AM VERY CONCERNED AS BOTH OF THE DOORS ON MY COUPE ARE HAVING THE TRIM TO COME OFF OF THE CAR. THIS IS A KNOWN DEFECT WITH THE CAR DOOR PANEL CLIPS. DARREL ADMITTED THAT HE IS AWARE OF THE ISSUE, BUT LACKED THE AUTHORITY DO ANYTHING ABOUT THE ISSUE. I REALIZE THAT THE CAR IS NO LONGER UNDER WARRANTY, BUT THIS IS HORRIBLE. I HAVE SEEN TWO OTHER CARS AT MY DEALERSHIP WITH THE SAME TROUBLE AND GETTING THEIR PANELS REPAIRED. I SPOKE WITH THE RBM OF ALPHARETTA MANAGER, CRAIG AND THE SERVICE REPRESENTATIVE TOBIAS AND THEY ADVISED THAT THE REPAIR WOULD BE AROUND $1,020 PER DOOR. (EACH DOOR HAS TWO PIECES OF TRIM - 207-720-22-22-2A02 FOR THE LARGER TRIM AT THE COST OF $350.45 AND THE SAME FOR THE LABOR. THEN THE SMALLER PIECE OF TRIM UNDER PART NUMBER 207-720-20-22-64-2A04 AT THE COST OF $135.15 AN D THE LABOR WOULD BE AN ADDITIONAL $135.15. SO THE PASSENDER DOOR WOULD COST $971.20 PLUS TAX OR $1039.18 FOR EACH DOOR. FOR THE TOTAL REPAIR FOR THE TRIM ON BOTH DOORS EQUALING $2,078.36. WE HAVE PURCHASED AND CURRENTLY OWN AND MAINTAINED TWO MERCEDES BENZ. ON 12/30/2019 I RECEIVED A CALL FROM THE MERCEDES BENZ CUSTOMER ADVOVATE REPRESENTATIVE DARRELL (NO LAST NAME) AND HE ADVISED THAT HE IS AWARE OF OTHER CARS WITH THIS SAME TROUBLE. DARRELL ADVISED THAT HE CAN BE REACHED AT PHONE 800-367-6372 EXTENSION: 4632

FAULTY FRONT AIR SUSPENSION LEAKS AIR

FUEL ODOR AFTER REFUELING TO FULL TANK, GAS ODOR ONLY WHEN OUTSIDE OF CAR. NO GAS ODOR AFTER FUEL LEVEL HAS DROPPED ABOUT 1/8TH (7/8TH STILL IN TANK). CAN VISSIBLY SEE FUEL ON OUTSIDE OF GAS TANK (WET AND STRONG GAS ODOR) WHEN LOOKING AT FUEL TANK VIA REAR PASSENGER WHEEL WELL.

CAR WAS BOUGHT IN 2017 WITH 100,000 MILES,EVERYTHING LOOKS GOOD, NO SPECIAL ACTIVITY WITH THE CAR , NO LONG RIDES, JUST INSIDE THE CITY WHEN IT REACHED $120,000 MILES THE TWO REAR AIR SUSPENSION JUST BROKE DOWN FOR NO REASON, THEY HAVE BEEN REPLACED, NOW A YEAR AFTER THE 2 FRONT ONE JUST WENT DOWN FOR NO REASON, VERY BAD SURPRISES WHILE IN THE HIGHWAY FROM AIRPORT HOME THE CAR FELL DOWN THE RED LIGHT TO PULL OVER CAME UP AND IT WAS HARD TO STOP AT THE SIDE OF THE WAY, SINCE THE TIRES AND WHEELS COULDN'T TURN NO WHERE SINCE THE WHOLE FRONT OF THE CAR JUST FELL DOWN SO BAD, VERY DANGEROUS SITUATION

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. GURLEY LEEP MOTORWERKS (4004 NORTH GRAPE RD, MISHAWAKA, IN 46545) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF OKLAHOMA CITY (14240 BROADWAY EXTENSION HWY, EDMMOND, OK 73013, (405) 236-1224) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT NOTICED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SCOTTSDALE (4725 N SCOTTSDALE RD, SCOTTSDALE, AZ 85251, (480) 409-0409) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

GAS SMELL ON THE DRIVER SIDE BACK PANEL WHEN THE CAR IS FULL OF FUEL. THE CAR IS STATIONARY.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TYSONS CORNER (8545 LEESBURG PIKE, VIENNA, VA 22182, (571) 322-8769) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF CONSUMER STATED STILL NO PARTS AFTER 4 YEARS.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED. MERCEDES-BENZ OF SPRINGFIELD (295 BURNETT RD, CHICOPEE, MA) AND THE MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS AND INFORMED THE CONTACT THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SMELL GAS FROM MY CAR. GAS LEAK. SMELL GAS WHEN THE CAR IS PARKED OR DRIVEN.

TOOK MY CAR TO MERCEDES BENZ OF CHICAGO ON 2 OCCASIONS FOR THE RECALL. THEY REFUSED TO REPLACE THE AIRBAG THAT WAS RECALLED UNLESS I GET THE SEATBELT RETRACTOR FIXED WHICH WAS $600. THEY ALSO TRIED TO GET ME TO LOOK AT NEWER VEHICLES TO PURCHASED. I FEEL LIKE THEY WERE TRYING TO GET ME TO SPEND MONEY ON LABOR FOR OTHER THINGS WRONG WITH THE VEHICLE IN ORDER TO GET RECALL DONE. I ALSO DIDN'T LIKE THE FACT THAT THEY KEPT MY CAR OVERNIGHT AND MADE SALES CALLS TO ME.

TAKATA RECALL. I THOUGHT THE REPAIR HAS BEEN DONE. SO, WHY THIS NOTICE?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO EURO MOTORCARS GERMANTOWN (LOCATED AT 19750 GERMANTOWN RD, GERMANTOWN, MD 20874, (301) 601-5500), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN ACCELERATING HARD, THE CAR LOOSES ALL POWER AND GOES INTO 'LIMP MODE'. THIS IS A EXTREMELY DANGEROUS POSITION TO BE IN. IF YOU'RE ON THE HIGHWAY WITH A CEMENT WALL RIGHT NEXT TO YOU AND EVERYONE IS GOING WELL OVER 80 AND YOU LOOSE ALL POWER, YOU'RE A SITTING DUCK. THERE IS NO WAY TO MAKE IT ACROSS 4-6 LANES TO PULL OVER, TURN OFF THE CAR AND WAIT 20 SECONDS TO RESET AND START AGAIN. I HAVE SEEN MANY COMPLAINTS ON FORUMS AND MERCEDES IS DENYING THE ISSUE. IT'S A WELL KNOWN ISSUE AND NEEDS TO BE RECALLED AND FIXED. THIS ISSUE HAS BEEN GOING ON FOR 4 YEARS NOW AND NO HELP FROM MERCEDES. THIS HAS HAPPENED NUMEROUS TIMES WITH THE FIRST TIME HAPPENING IN 2015.

AIR SUSPENSION LEAKING AND VEHICLE LOWERS IN THE FRONT AFTER BEING PARKED MORE THAN 2 DAYS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). VALLEY IMPORTS (402 40TH ST S, FARGO, ND 58103, 701-277-1777) WAS CONTACTED, BUT WERE UNABLE TO PROVIDE THE REPAIR. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DENVER (940 S COLORADO BLVD, DENVER, CO 80246, (303) 953-4581) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WESTMONT (200 EAST OGDEN AVENUE, WESTMONT, IL 60559, (630) 537-0313) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAR SUSPENSION WON'T RIDE UP AND DAYS CAR IS TOO LOW PULL OVER ' MALFUNCTION' APPEARS AFTER CAR TRIES RIDING AND FAILS SEEMS TO ONLY HAPPEN WHEN IT'S VERY COLD

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT NO ONE CONTACTED HIM REGARDING PART AVAILABILITY AS INDICATED IN THE RECALL NOTICE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I PROCURED THE VEHICLES 32,000 MILES AS A CPO. IT HAD NEW BRAKE ROTORS ON IT. OVER THE NEXT 75,000 MILES THE BRAKE ROTORS HAD TO BE REPLACED 7 TIMES FOR WARPING AND DANGEROUSLY INCREASING STOPPING DISTANCES. THIS APPARENTLY NOT UNUSUAL FOR THIS VEHICLE.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF RENO (11500 S VIRGINIA ST, RENO, NV 89511, (855) 661-9151) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. VEHICLE GEAR SHIFTER BROKE WHEN PUTTING VEHICLE IN DRIVE FROM REVERSE, WHILE MAKING A BROKEN U-TURN (CAR IN MOTION), ON A CITY STREET.

2010 MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO DRIVER SIDE AND FRONT PASSENGER SIDE AIRBAG. *LD *JS

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HOEHN MOTORS (5475 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 438-4454) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL IN DEC 2017 I WAS NOTIFIED THAT MY AIRBAG INITIATORS REQUIRED REPLACEMENT AND PARTS WOULD BE AVAILABLE BY MARCH 31,2018. ACCORDING TO MERCEDES THEY HAVE NO IDEA AS OF TODAY (10/22/2018) WHEN THE PARTS WILL BE AVAILABLE. I HAVE INTENTIONALLY AVOIDED DRIVING THE VEHICLE FOR ALMOST ONE YEAR BECAUSE OF THE HAZARD THAT EXISTS WITH THE AIRBAG. ( I HAVE DRIVEN THE VEHICLE LESS THAN 1500 MILES SINCE LAST DECEMBER) THIS SITUATION IS UNSATISFACTORY. MY PATIENCE HAS ENDED. OTHER THAN SELLING THE VEHICLE, WHAT ARE MY OPTIONS NOW ?

RECALL WAS ISSUED ON FEB 09,2016; MANUFACTURER RECALL NUMBER2018030011; NHTSA RECALL NUMBER16V081 AND THE STATUS IS CURRENTLY: RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. IT HAS BEEN 2 1/2 YEARS AND I AM CONTINUALLY BEING TOLD THAT I HAVE TO DRIVE DAILY IN A CAR THAT HAS A FAULTY AIRBAG WHICH CAN RESULT IN DEATH SHOULD I BE INVOLVED IN AN ACCIDENT. THIS CONTINUED LACK OF CONCERN FOR CONSUMER/PUBLIC SAFETY IS TROUBLING GIVEN THAT THE NHTSA IS CHARGED WITH OVERSEEING HIGHWAY AND TRAFFIC SAFETY FOR THE UNITED STATES.

TAKATA RECALL RECEIVED RECALL NOTICE QUITE AWHILE AGO AND IT IS STILL PENDING

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MEMPHIS (5389 POPLAR AVE, MEMPHIS, TN 38119, (901) 345-6211) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SHE FELT UNSAFE DRIVING THE VEHICLE AND REQUESTED THAT ACTION BE TAKEN TO MAKE THE PARTS READILY AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE UPDATED 11/28/18*JB

STRONG ORDER OF GASOLINE AFTER REFUELING AROUND THE REAR OF CAR AND INSIDE OF VEHICLE. THERE IS A SAFETY RECALL FOR SAME PROBLEM ON 2009 MERCEDES BENZ E350 (REFERENCE TSB NO. P47-10-63) BUT NOT ON 2010 YEAR MODEL? WHY?

FUEL SMELL IS STRONG WHILE STANDING BEHIND AND THE LEFT SIDE OF THE VEHICLE. THE SAME SMELL EXISTS WHETHER THE TANK IS EMPTY OR FULL.

STRONG GASOLINE SMELL EMITS FROM THE CAR AFTER FILLING UP WITH GAS.

REAR AND FRONT SUSPENSIONS NOT WORKING VERY HARD RIDE

THE AIRMATIC SUSPENSION HAS MALFUNCTIONED! THE AIR SPRINGS STARTED DEFLATING OVER NIGHT SOMETIMES JUST ON OTHER NIGHTS ALL THEM AND THEN OTHER NIGHTS NOT AT ALL NOW THEY WILL NOT INFLATE AT ALL AND IS UNDRIVABLE. ALSO THE COOLING FAN RUNS CONSTANTLY IF THE CAR IS RUNNING!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JACK INGRAM MERCEDES-BENZ (217 EASTERN BLVD, MONTGOMERY, AL 36117, (334) 274-4900) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN 2016. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING ON ROAD AT ABOUT 40 MILES , IT WENT INTO PARK AFTER SOME JURKING MOTION AROUND JUNE 13 2018 AROUND 1 PM . WE THOUGHT IT WAS NOTHING SERIOUS, BUT AGAIN IT HAPPENED ON JUNE 21 2018 AT ABOUT 6 30 PM ON CITY ROAD WITH SPEED LIMIT OF 40 MILES ,,, CALLED MERCEDES BENZ DEALER TO REPORT THE ISSUE AND MADE THE APPOINTMENT, .. THEY COULD NOT FIND THE PROBLEM OR DUPLICATE THE ISSUE FOR MORE THAN A WEEK. I GAVE THEM ALI THE INFORMATION I RECEIVED FROM INTERNET (SEE ATTACHMENT), AND FINALLY THEY ARE TELLING ME THE ISSUE IS WITH ELECTRONIC SWITCH MODULE , WHICH WILL COST ABOUT $ 1500 PLUS TAX . TO US IT IS A SERIOUS SAFETY ISSUE AND SHOULD HAVE BEEN REPORTED EARLIER BY OTHER DRIVERS TOO , AND SHOULD BE FIXED WITH OUT CHARGE. 4 PM TO 7 PM COMING FROM WORK IS ALWAYS A HEAVY TRAFFIC ISSUE , IT COULD HAVE BEEN WORSE , HAD IT BEEN HIT BY OTHER VEHICLES.

IN MANY MERCEDES BENZ VEHICLES WITH AIR RIDE SUSPENSION THE "AIR STRUTS" FAIL. THIS HAPPENED TO MINE. IT CAN HAPPEN WHILE SITTING STILL OR WHILE DRIVING AT ANY SPEED ON THE ROADS. THE DASHBOARD GOES RED AND TELLS YOU TO STOP DRIVING AS THE SUSPENSION HAS GONE TOO LOW. MY SUSPENSION WENT ALL THE WAY DOWN AND THE FRONT END WAS ONLY A COUPLE OF INCHES OFF THE GROUND. VERY DANGEROUS, AT SPEEDS OF 70 MPH ON THE INTERSTATE THIS COULD CAUSE CATASTROPHIC ISSUES. MERCEDES BENZ HAS KNOW ABOUT THESE PROBLEMS FOR OVER A DECADE AND STILL USE THESE PARTS. WHY HAS NOTHING BEEN DONE ABOUT THIS? THIS IS A VERY DANGEROUS SAFETY ISSUE, THAT COULD CAUSE DEATH OR SERIOUS INJURY TO THE DRIVER, OCCUPANT, OR OTHERS ON THE ROAD.

TAKATA RECALL. MY WIFE AND I PURCHASED OUR MERCEDES BENZ 18 JULY 2017 AND WERE REQUIRED TO SIGN A DOCUMENT STATED THAT WE UNDERSTOOD THAT THE TAKATA AIR BAG WAS UNDER RECALL BUT HAD NOT BEEN REPAIRED AT THE TIME OF THE PURCHASE. THE DEALER SHIP AND MERCEDES BENZ WEB SITE ESTIMATED THE REPAIR WOULD TAKE PLACE IN MARCH 2018. DURING MARCH 2018 I CHECKED WITH MY LOCAL DEALER AND THE MERCEDES BENZ WEB SITE AND WAS INFORMED THAT THE REPAIRS WOULD TAKE PLACE IN JUNE 2018. AGAIN, AT THE END OF JUNE 2018 I CONTACTED THE DEALER AND THEY HAD NO INFORMATION ON THE RECALL REPAIR DATE. I CONTACTED MERCEDES BENZ AND WAS INFORMED THAT THE REPAIR DATE IS NOW DECEMBER 2018. I HAVE INFORMED MERCEDES BENZ, IN WRITING, THAT THE AIR BAG RECALL IS A SAFETY ISSUE AND NEEDS TO BE REPAIRED. I HAVE NOT RECEIVED AND ADDITIONAL INFORMATION. THE MANUFACTURER #: 2018030011 THE NHTSA RECALL #: 16V081 THANK YOU IN ADVANCE FOR YOUR ASSISTANCE. SINCERELY: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

THE CAR AUTOMATICALLY SHIFTS ITSELF INTO PARK AT SPEEDS BELOW 5MILES PER HOUR. IT DOES THIS WHEN THE CAR IS VERY HOT. IT LITERARILY PUTS ITSELF INTO PARK WHILE THE CAR IS STILL MOVING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER MERCEDES-BENZ OF DELRAY (1001 LINTON BLVD, DELRAY BEACH, FL 33444, (561)291-6095) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 18V043000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SCHUMACHER EUROPEAN, (480) 991-1155) WAS CALLED AND CONFIRMED THAT PARTS WERE UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT "STILL NO AIR BAG REPLACEMENT 7/20/18" AIRBAGE RECALL FROM TAKATA UPDATED 9/25/18*JB

TAKATA RECALL. I HAVE MADE NUMEROUS ATTEMPTS TO HAVE MY TAKATA AIRBAGS REPLACED, ONLY TO BE TOLD BY MERCEDES THAT THERE IS NOTHING THEY CAN DO TO SPEED THIS FIX UP. I HAVE A 16 YEAR OLD SON THAT HAS STARTED TO DRIVE. I NEED THIS ISSUE FIXED IMMEDIATELY. MERCEDES IS DRAGGING THEIR FEET. I COULD HAVE MY CAR IN THE SHOP TODAY IF THEY WERE WILLING TO FIX IT.

CAR SHIFTING FROM DRIVE OR REVERSE INTO PARK ON IT'S OWN

MERCEDES KEEPS EXTENDING THE DATE TO REPLACE MY AIR BAGS. THEY SAY THAT CAN'T DO ANYTHING BECAUSE THE BAGS AREN'T AVAILABLE. HOW ARE THE STILL MAKING NEW CARS WITH AIRBAGS IF MY AREN'T AVAILABLE FOR REPLACEMENT? THIS HAS BEEN AN ONGOING ISSUE SINCE THE RECALL FIRST CAME OUT.

MY CAR DROPS OVER NIGHT. SOME DAYS MY FRONT WOULD DROP TO THE FLOOR. SOME DAYS MY REAR AND SOME DAYS THE WHOLE CAR WILL BE ON THE FLOOR.

MY CAR WAS ONLY 7 YEARS OLD AND NEEDED THE AIRBAGS REPLACE I CAN BE DRIVING MY CAR IN MY AIR BAGS TO GIVE OUT THAT IS VERY DANGEROUS I WAS AT LEAST GOING 75 MILES PER HOUR SCARED THE HELL OUT OF ME. AND THERE'S A RECALL FOR THE STEERING WHEEL OF THIS VEHICLE

GAS LEAK SMELL COMING FROM DRIVER SIDE REAR OF THE CAR. CAR ONLY HAS 40,000 MILES. I BELIEVE MY CAR HAS THE SAME PROBLEM AS WITH OTHER MERCEDES CLASS ACTION LAWSUIT "2003-09 MERCEDES-BENZ E-CLASS, 2006-11 CLS-CLASS FUEL ODOR". PLEASE REOPEN THE INVESTIGATION TO INCLUDE E350 2010 MODEL AS WELL.

AT 5 YEARS MY FRONT HEATED SEATS STOPPED WORKING AND THE DRIVERS SEAT RIPPED ACROSS WHERE I THOUGHT THERE WAS A SEAM. AFTER RESEARCHING OTHER 2010 E350'S WITH MB TECH SEATS, THEY ALL APPEAR TO HAVE THE SAME PROBLEMS. I HAVE CONTACTED MBUSA MANY TIMES IN THE PAST 3 YEARS AND HAVE RECEIVED NO ANSWER OR SOLUTION. IF YOU ALSO LOOK AT ADS OF THESE VEHICLES FOR SALE BY OWNER, YOU WILL SEE THE SAME ISSUE. THE ONLY PEOPLE WHO DRIVE THIS CAR ARE; ME AND I'M 135LBS AND MY MOTHER 93LBS, SO WE ARE NOT OVER WEIGHT AND PUTTING EXTRA STRESS ON THE SEATS. THIS CAR HAS BEEN WELL MAINTAINED AND HAS ALWAYS BEEN GARAGED. WHEN PARKED IN A LOT FOR SHOPPING, SHADES ON THE WINDOWS ARE ALWAYS USED. I CAN PROVIDE PHOTOS, BUT NOT FROM THE COMPUTER I'M USING.

THE REAR SUSPENSION AIR BAGS, SOLENOID DISTRIBUTION VALVE AND AIRMATIC COMPRESSOR REQUIRE REPLACEMENT ACCORDING TO THE MERCEDES DEALERSHIP SERVICE DEPARTMENT. REAR SUSPENSION DROPS NEARLY TO THE GROUND WHILE VEHICLE IS STATIONARY AND VEHICLE IS UNSAFE TO OPERATE.

AIRMATIC SUSPENSION FAILURE. CAR HAS EXCESSIVE LOWERING AFTER OVERNIGHT PERIOD OF SITTING AND UNEVEN RIDE.

THE VEHICLE EMIT A FUEL ODOR FROM THE REAR. THIS IS DUE TO FUEL LEAKS COMING FROM THE GAS TANK ASSEMBLY. MERCEDES BENZ HAD THESE ISSUE FROM 2003 TO 2009 E CLASS. MY CAR MAKE IS 2010- E350 HAVING THE ABOVE PROBLEM BESIDES TAKATA AIR BAG. WHAT ARE MY OPTIONS? THE DEALER DOESN'T CARE OF THE ISSUE. WILL BENZ RESOLVE THE ISSUE ?

THE AIR SUSPENSION INTERMITTENTLY DROPS THE CAR, RESULTING IN A WARNING LIGHT THAT SAYS CAR TOO LOW, PULL OVER. YOU HAVE TO STOP THE CAR WHEREVER IT HAPPENS IMMEDIATELY AS THE CAR IS SO LOW IT RUBS THE WHEELS ON THE WHEEL WELLS. I'VE HAD TO STOP ON THE SIDE OF TWO DIFFERENT FREEWAYS AND UP IN THE MOUNTAINS WHEN IT WAS 10 DEGREES OUTSIDE. IT WILL USUALLY RAISE BACK UP IF YOU TURN THE CAR OFF AND ON SEVERAL TIMES, BUT SOMETIMES IT MAY TAKE MUCH LONGER FOR IT TO RAISE BACK UP. SOMETIMES WHEN I COME OUT IN THE MORNING THE CAR HAS LOWERED AS WELL.

I WAS DRIVING MY 2010 MERCEDES E350 SEDAN AT HIGHWAY SPEEDS, WHEN OUT OF NOWHERE THE SUNROOF JUST SHATTERS INTO PIECES. THERE WAS NO LARGE OBJECT THAT CAME TOWARDS ME. I HAD MY SCREEN PULLED OVER, SO THANKFULLY MOST OF THE GLASS DIDN'T COME IN THE CAR. I PULLED OVER TO SEE WHAT HAPPENED AND CALLED THE TOLL ROAD AUTHORITY. THEY SUMMONED AN OFFICER TO HELP ME. THE OFFICER SEARCHED THE AREA OF THE FREEWAY FOR ANY OBJECT THAT COULD HAVE CAUSED THIS, AND FOUND NOTHING. AT CLOSER INSPECTION HE AND I NOTICED THAT GLASS BOWED OUTWARD AND NO MAJOR BODY DAMAGE BEHIND THE SUNROOF INDICATED THAT NO OBJECT CAUSED THIS. I THEN WENT TO THE DEALERSHIP AND TOLD THEM ABOUT THIS SPONTANEOUS SHATTERING ONLY TO BE TOLD THAT IT'S IMPOSSIBLE FOR SOMETHING LIKE THIS TO HAPPEN ON ITS OWN. I WAS TOLD PERHAPS IT'S A 'PEBBLE' AND THEY WOULD GIVE ME A QUOTE TO FIX THIS WITH THEM. I AM CONVINCED THAT THIS SHATTERED...IN FACT EXPLODED (THAT'S HOW IT SOUNDED) BY ITSELF AND WAS A DEFECTIVE GLASS. PLEASE LOOK INTO THIS AS I AM RELIEVED I DIDN'T HAVE MY TODDLER IN THE BACK SEAT WITH THE SUNROOF SCREEN OPEN FOR MORE LIGHT, ONLY FOR IT TO HAVE SHATTERED AND BEEN ALL OVER HIM BECAUSE OF THE WIND DIRECTION!

'PRE-SAFE INOPERABLE' - COMMAND CONTROL SYSTEM BEFORE MOVED TO AZ, MERCEDES DEALERSHIP IN WILKES-BARRE, PA KEPT OUR CAR FOR A COUPLE DAYS AFTER REPORTING PROBLEMS WITH RADIO, NAVIGATION, CONTROL SYSTEM AND CHARGED US FOR A SUPPOSEDLY FIXED PROBLEMS. WE SHIPPED THE CAR SOON AFTER, IT DIDN'T TAKE LONG UNTIL IT STARTED GIVING US PROBLEMS AGAIN. IT DOESN'T MATTER IF THE CAR WAS STATIONARY OR MOVING, THE SCREEN WILL JUST SHUTS OFF AND MESSAGE ON THE DASH BOARD ' PRE-SAFE INOPERABLE' WILL NEVER GO AWAY. IT'S BEEN SITTING IN THE GARAGE SINCE BECAUSE WE ARE CONCERN OF OUR SAFETY.

DURING COLD ENGINE STARTING, A KNOCKING CAN BE HEARD IN THE ENGINE. THE KNOCKING LASTS APPROXIMATELY EIGHT ROTATIONS, AND THEN STOPS.

TAKATA RECALL, NO REMEDY HAS BEEN AVAILABLE FOR THE TAKATA AIRBAG RECALL.\]\

MY CAR IS EMITTING A STRONG GASOLINE ODOR NEAR THE REAR OF THE CAR AND THIS WHETHER THE CAR IS STATIONARY OR IN MOTION.

REAR SUSPENSION DROPS OVERNIGHT WHEN TEMPERATURE DROPS 45F. MULTIPLE TIMES DURING WINTER. NOT SEEN DURING SUMMER.

LOCAL DEALERSHIP WAS CONTACTED REGARDING RECALL. I WAS INFORMED THAT "THE PARTS ARE NOT IN" AND "YOU WILL BE CONTACTED WHEN WE RECEIVE THE PARTS". THIS ENTRY IS FOR DOCUMENTATION PURPOSES.

AFTER DRIVING THE CAR FOR MORE THAN ONE HOUR THE CAR WILL AUTOMATICALLY SHIFT INTO PARK WHEN SPEED IS BELOW 6MPH.

AFTER DRIVING THE CAR FOR MORE THAN AN HOUR THE ENGINE WILL NOT STOP WHEN USING KEYLESS GO FEATURE.

THE ELECTRONIC KEY FAILS TO RECOGNIZE KEY. VEHICLE DOES NOT START, DOES NOT TURN OFF ONCE STARTED, AND TRANSMISSION SHIFTS TO PARK (P) AT SPEEDS BELOW 6MPH. THIS OCCURED WHILE DRIVING INTO DRIVEWAY AT SHOPPING CENTER, PARKING SPOT, AND MULTIPLE TIMES IN RESTRAUNT PARKING LOT. IT ALSO OCCURED AT A STOP SIGN ANS STOP LIGHT. THE START STOP ISSUE HAS BEEN OCCURING FOR AT LEAST ONE YEAR, DESPITE DEALER SERVICE AND THE SHIFT TO PARK ISSUE BEGAN A FEW WEEKS BACK.

SAFETY RECALL ON DRIVERS SIDE AIR BAGS HAS NOT BEEN REMEDIED YET

WAITING FOR 2 YEARS NOW FOR AIRBAGS TO BE REPLACED MERCEDES WHERE BOUGHT IT TOLD ME IT COULD TAKE UP TO 10 YEARS TO REPLACE DON'T KNOW WHAT I SHOULD DO.

FAULTY VALVE BODY ON A CAR WITH LESS THAN 50K MILES. CAR HAS BEEN MAINTAINED AS PER DEALER RECOMMENDATIONS. TRANSMISSION FLUID HAD BEEN RECENTLY CHANGED 4 MONTHS PRIOR. TRANSITION FAILED IN A LIFE THREATENING MANNER WHILE DRIVING ON A HIGHWAY. TOTAL LOSS OF CONTROL OF DRIVING CAPABILITIES. PROBLEM RESULTED IN A TOTAL OF $5585.29 IN A REBUILT TRANSMISSION AND NEW VALVE BODY. UPON RESEARCHING THIS SEEMS TO BE A REOCCURRING ISSUE WITH THE 722.9 TRANSMISSION. A RECALL SHOULD BE ISSUED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF VIRGINIA BEACH, 4949 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462 (757) 499-3771) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SOUTH BAY (3311 PACIFIC COAST HWY, TORRANCE, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE VEHICLE HAS ONLY 50K MILES. I AM THE ONLY OWNER AND I PURCHASED THE VEHICLE IN 2010 (NEW) WITH ONLY 9 MILES. I HAVE COMPLETED ALL REQUIRED SERVICES TO DATE. IN MAY I HAD THE AB SERVICE COMPLETE AND THE CHECK ENGINE LIGHT WAS ON. I WAS TOLD IT WAS LIKELY DUE TO THE NEED OF HAVING THE SPARK PLUGS CHANGE BASED ON TIME NOT MILEAGE. NOW I AM BEING TOLD THE OUTCOME OF THE CHECK ENGINE LIGHT ON IS DUE TO A MISFIRE CODE FOR CYLINDER ONE, FAILED SDS COMPRESSION TEST. CYLINDER ONE FAILED CYLINDER LEAK DOWN TEST AT 80%. EXHAUST VALVE SEATS FAILING CAUSING EXHAUST VALVES NOT TO FULLY CLOSE. WE ARE UNABLE TO REPAIR THE VALVE SEAT ON CYLINDER HEAD AND IT IS NECESSARY TO REPLACE PASSENGER SIDE CYLINDER HEAD. ONLY CAMSHAFTS AND CAM ADJUSTERS CAN BE TRANSFERRED. NEW HEAD WILL COME WITH NEW VALVES. THERE ARE REPEATED REPORTS FROM OTHER OWNERS WITH THIS SAME ISSUE-RESULTING IN ENORMOUS REPAIR COST. THIS IS A DEFECT AND MERCEDES-BENZ NEED TO CONSUME THE COST, ESPECIALLY SINCE THE VEHICLE HAS LESS THAN $50K MILES.

THERE IS A FUEL SMELL COMING FROM THE REAR OF THE CAR. I REMOVE THE REAR SEAT AND VERIFIED THE FUEL SENDING UNIT IS LEAKING. THERE WAS PUDDLE OF GAS AROUND THE SENDING UNIT. ESPECIALLY AFTER FILLING THE GAS TANK WITH FUEL, THE SMELL IS MUCH STRONGER. OTHER PEOPLE HAVE PASSED BY MY CAR WHILE IT IS PARKED AND HAVE TOLD ME THEY SMALL GAS. I HAD THE CAR SERVICED AT MERCEDES OF GILBERT IN ARIZONA. THEY VERIFIED THE FUEL SENDING UNIT ON THE DRIVER'S SIDE IS LEAKING GAS. THEY WANT SOMETHING LIKE $1,350 FOR THE REPAIRS. MY PREVIOUS CAR WAS A 2004 MERCEDES E55 AMG. THIS CAR AFTER THOUSANDS OF COMPLAINTS AND NHTSA STARTING THEIR INVESTIGATION, HAD THE SAME LEAKY FUEL SENDING UNIT. MERCEDES DENIED THERE WAS A PROBLEM AND REFUSED TO FIX IT. ONLY AFTER THE NHTSA STARTED THEIR INVESTIGATION DID MERCEDES ADMIT THERE WAS A PROBLEM AND FIXED THE CARS UNDER AN EXTENDED WARRANTY. I BELIEVE THAT WAS IN 2014. MY CURRENT CAR IS BASICALLY THE SAME AS MY PREVIOUS CAR. MERCEDES DID NOT FIX THE PROBLEM UNTIL 2014 WHICH IS 4 YEARS AFTER MY CAR WAS PUT INTO SERVICE. SINCE IT IS PRETTY MUCH THE SAME CAR AS PREVIOUS VERSIONS, IT DOES NOT SURPRISE ME THAT IT HAS THE SAME LEAKY FUEL SENDING UNIT ISSUE. MY CAR WAS ALREADY ON THE ROAD WHEN MERCEDES DECIDED TO FIX THIS PROBLEM. SINCE MY CAR HAD BEEN ON THE ROAD FOR 4 YEARS BEFORE THE FIX WAS AVAILABLE IT MAKES SENSE THAT MY CAR WAS GOING TO HAVE THE SAME ISSUE. IN THE REPAIR ESTIMATE(SEE ATTACHED) MERCEDES EVEN SAYS IT IS A SAFETY HAZARD.

TAKATA RECALL. NHTSA RECALL # 16V081 (FEB. 11, 2016) AND 16V363 (MAY 25, 2016.) MANUFACTURER RECALL # 2016020003 AND 2016070003. MANUFACTURER MERCEDES-BENZ USA IS UNABLE TO REMEDY THESE SAFETY RECALLS. STATED REASON: "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." NO ESTIMATE ON WHEN REPLACEMENT AIRBAGS WILL BE AVAILABLE. MANUFACTURER HAS FAILED TO REMEDY THE SAFETY RECALL IN A TIMELY MANNER.

"TAKATA RECALL" I WAS NOTIFIED MY CAR WAS ON RECALL FOR AIRBAGS AND HAVE CONTACTED DEALERSHIP TO HAVE PART REPLACED ONLY TO BE TOLD THE PART IS NOT AVAILABLE NUMEROUS TIMES.

TAKATA RECALL (DRIVER'S SIDE AIRBAG)

I RECEIVED NOTIFICATION FROM MERCEDES LAST YEAR THAT I HAVE A DEFECTIVE AIRBAG, BUT THEY HAVE NOT YET RECEIVED THE REPLACEMENT PART. I CALLED ABOUT TEN MONTHS LATER THEY SAID THEY DID NOT HAVE THE PART AND MY CAR IS NOT REALLY AFFECTED, IT WAS A COURTESY NOTIFICATION. I NOW HAVE A NOTIFICATION THAT TK HOLDINGS INC IS FLINGING FOR BANKRUPTCY AND I STILL DO NOT HAVE A REPLACEMENT.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MERCEDES-BENZ OF ALEXANDRIA, 200 S PICKETT ST, ALEXANDRIA, VA 22304) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL CALL FOR AN APPOINTMENT WAS TOLD MBZ IS STILL WAITING TO HEAR FROM THE AIRBAG COMPANY AS TO WHEN THE PARTS WILL ARRIVE.

TAKATA RECALL FOR THE AIRBAG ISSUE HAS BEEN OVER A YEAR THAT I WAS NOTIFIED OF THE DEFECTIVE AIR BAGS AND NO DEALERSHIP IN CA SEEM TO HAVE THE PATS. TAKATA HAS ALLOWED THE TIME LINE TO PASS WITH NO TIME LINE IN THE FUTURE. I HAVE CONTACTED TWO DEALERSHIPS FOR REPLACEMENT WITH NEGATIVE RESULTS.

I AM THE OWNER OF THIS VEHICLE, AND THERE IS NO REMEDY AVAILABLE

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SMITHTOWN AT (877) 862-7343 (630 MIDDLE COUNTRY RD, ST JAMES, NY 11780) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WORLDWIDE MOTORS AT 317-580-6800 AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AIR SUSPENSION SYSTEM IS DEFECTIVE

TAKATA RECALL. WAS INFORMED OF AIRBAG DEFECTIVE CONDITION OVER A YEAR AGO AND NOTHING HAS BEEN DONE TO DATE BY THE MERCEDES DEALERSHIP

TAKATA RECALL I HAVEN'T RECEIVED ANY REMEDY, I USE MY VEHICLE EVERYDAY I NEED THIS TO BE FIXED AS SOON AS POSSIBLE NO TYPE OF INJURY HAS HAPPENED OR DEATH BUT I AM NOT WAITING UNTIL THIS DAY OCCURS PLEASE HELP.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (FLETCHER JONES MOTORCARS, 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660 (949) 718-3000) WAS CONTACTED SEVERAL TIMES AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

TAKATA RECALL

TAKATA RECALL PLEASE SEE ATTACHED PDF FOR MY WRITTEN EXPLANATION. FOR SOME REASON YOUR SYSTEM WOULD NOT ACCEPT WHAT I HAD TYPED HERE, EVEN THOUGH IT WAS WELL UNDER 1900 CHARACTERS. THANK YOU.

RECALL #2016020003 TAKATA AIRBAG RECALL. STILL NO PART AVAILABLE.

TAKATA RECALL- SOLD VEHICLE IN DECEMBER OF 2016 DUE TO WORRY OF AIRBAG DEPLOYING AND FLYING METAL KILLING ME, WHICH ISN'T SAFE AS IT WAS RECALLED AND THERE WAS NO REMEDY AT THE TIME, WHICH SUBSTANIALLY LOWERED THE VALUE. WOULD LIKE TO BE COMPENSATED FOR LOSS IN VALUE. HAVE ALL DOCUMENTATION, PLEASE LET ME KNOW WHAT YOU NEED. THANK YOU

I HAVE CONTACTED MERCEDES BENZ DEALERS A FEW TIMES. THEY KEEP TELLING ME THAT WHEN THEY GET THE REPLACEMENT FOR THE RECALLED AIRBAGS THEY WILL CONTACT ME. THEY NEVER DID. I RECEIVED A NOTIFICATION FROM TK HOLDING INC THAT MY DEADLINE TO REPLACE THE AIRBAGS IS COMING TO AN END. I DON'T KNOW WHAT TO DO.

I HAVE CONTACTED MERCEDES SEVERAL TIMES TO GET AIRBAGS REPLACED BUT THEY CLAIM THEY DON'T HAVE THE PARTS. I HAVE BEEN CALLING AND WAITING FOR 2 YEARS.

TAKATA RECALL I WAS NOTIFIED THERE IS A RECALL ON THE AIRBAGS BUT THAT "PARTS ARE NOT AVAILABLE" THAT HAS BEEN MAILED TO ME AT LEAST ON 2 MAILINGS. NOT ACTION HAS BEEN TAKEN BY THE DEALER OR TAKATA. WHY HAVE THEY NOT FIXED THIS KNOW PROBLEM AND DANGEROUS SITUATION? DO I HAVE TO WAIT UNTIL I'M INJURED OR DEAD BEFORE ACTION IS TAKEN? FIX MY CAR!!

TAKATA RECALL - SINCE THE INCEPTION OF THE RECALL AND THROUGH TODAY, I HAVE BEEN UNABLE TO OBTAIN A REPLACEMENT AIRBAG(S) AND HAVE BEEN UNABLE TO OBTAIN ANY INFORMATION AS TO WHEN THAT MAY OCCUR FROM THE DEALERSHIP WHERE I PURCHASED THE VEHICLE NEW. AS A RESULT EVERY DAY I DRIVE THE VEHICLE, BASED ON THE NOTICES I HAVE RECEIVED, I AM AT RISK OF PERSONAL INJURY OR DEATH. IN ADDTION, IF I ATTEMPT TO SELL OR TRADE THE VEHILCE AT THIS TIME THE VALUE OF THE VEHILE IS DIMISHED FOR THE SAME REASONS.

I HAVE CONTACTED DEALER MANY TIMES AND THEY WILL NOT REPLACE DRIVERS SIDE AIRBAG. THIS IS THE CAUSE OF DRIVING AN UNSAFE VEHICLE THAT ACCORDING TO THEM CAN CAUSE INJURY OR DEATH TO THE DRIVER.

TAKATA RECALL - RECEIVED LETTER OF RECALL MAY 1016 FROM MERCEDES-BENZ AND HAVE NOT HAD ANYTHING DONE SINCE. HAVE CALLED MY DEALER AND THEY ARE WAITING ON TAKATA TO PROVIDE THE PARTS. I JUST RECEIVED A NOTICE FROM TAKATA THAT THEY ARE FILING FOR BANKRUPTCY. WHAT DO I DO!!

TAKATA RECALL. ATLANTA CLASSIC CARS IN DULUTH, GA SAYS THEY STILL CAN'T TAKE CARE OF THE AIRBAG PROBLEM IN MY CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CROWN EUROCARS (6001 34TH ST N, ST. PETERSBURG, FL 33714) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS (6112 LEMMON AVE, DALLAS, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. IT HAS BEEN ALMOST TWO YEARS! WHEN IS THE RECALL GOING TO TAKE PLACE? MERCEDES BENZ NEEDS TO TAKE CARE OF THIS.

TAKATA RECALL - STILL WAITING FOR REPLACEMENT PART!

TAKATA RECALL

TAKATA RECALL THE DEALERSHIP (FIELDS MERCEDES BENZ, LAKELAND, FL) DOES NOT HAVE PARTS TO PERFORM THE RECALL THAT MY VEHICLE IS LISTED AS NEEDING

TAKATA RECALL - I HAVE BEEN WAITING FOR OVER A YEAR AND A HALF FOR RECALLED AIRBAGS TO BE REPLACED. MERCEDES OF MELBOURNE, FLORIDA GIVES ABSOLUTELY NO INFORMATION ON WHEN MY AIRBAGS WILL BE REPLACED

WHINING SOUND FROM THE ENGINE. GETS LOUDER AS IT GOES FASTER. TOOK IT A MBZ DEALER IN LYNNWOOD WASHINGTON. THEY SAID THE CAR NEEDS A NEW TRANSMISSION. THE CAR HAS 57K MILES. DEALER SAYS ITS VERY UNUSUAL..... STEERING WHEEL WAS VERY DIFFICULT TO TURN. THIS HAPPENED WHEN TURNING THE CORNER IN A HEAVY TRAFFIC. TOOK IT TO A LOCAL MECHANIC AND HE HAD TO REPLACE A PUMP? *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

REQUEST NHTSA IMMEDIATELY RE-OPEN THE INVESTIGATION OF MERCEDES-BENZ' DELIBERATE & CONTINUED USE OF DEFECTIVE FUEL SYSTEM COMPONENTS. THE WARRANTY EXTENSION OFFERED BY MB FOR 2003-2009 E-CLASS SEDANS ON FUEL TANK COMPONENTS, INCLUDING FUEL TANK, FUEL FILTER/SENDER, FUEL PUMP & RELATED GASKETS/SEALS/RETENTION RINGS, IS NOT SUFFICIENT. PLEASE REQUIRE MB TO EXTEND THE WARRANTY TO LATER MODEL YRS & ALL E-CLASS VEHICLES SUCH AS 2-DR COUPE, NOT JUST THE SEDAN. MY VEHICLE HAS ONLY 48,000 MILES (DRIVEN <7,000 MI/YR) & FUEL SENDING UNIT CLOSING COVER IS NOW LEAKING. GAS FUMES/LEAKAGE IS SO OVERWHELMING THAT CAR CANNOT BE DRIVEN OR PARKED IN A GARAGE. DRIVER IS IN EMINENT DANGER OF CAR BURSTING INTO FLAMES IF A SPARK OR MATCH IS LIT NEARBY. PLUS OWNER RISKS DAMAGE/THEFT/BODILY HARM NOW BEING REQUIRED TO PARK ON STREET RATHER THAN A SECURED GARAGE. I'VE OWNED 8 OTHER VEHICLES IN MY LIFETIME INCL. FIAT, OLDSMOBILE, FORD, TOYOTA & LEXUS. NEVER HAS ANY OTHER VEHICLE HAD THIS PROBLEM. PLUS SEVERAL WERE 2X+ THE AGE OF THIS CAR & HAD 2-3X GREATER MILEAGE. THIS FUEL SYSTEM PROBLEM IS NOT CAUSED BY NORMAL WEAR-&-TEAR OR ANY FAULT OF AN OWNER. REPAIRS MUST BE MANDATED BY THE NHTSA TO BE COVERED BY MB DUE TO FACT THAT THEY HAVE CONTINUED TO USE DEFECTIVE DESIGN & DEFECTIVE COMPONENTS, EVEN KNOWING FOR YEARS PRIOR TO MANUFACTURING 2010+ MODELS, THIS ISSUE EXISTS. THE MB DEALER WANTS TO CHARGE $1133.89 PLUS TAX FOR THE INITIAL "CLOSING COVER" REPAIR & WILL NOT GUARANTEE THAT WILL EVEN FIX THE PROBLEM. IT MAY COST THOUSANDS MORE TO HAVE THE ENTIRE FUEL TANK REPLACED IF NECESSARY. I IMPLORE YOU TO SEEK JUSTICE FOR CONSUMERS LIKE MYSELF, HARMED BY MB'S DEFECTIVE FUEL TANKS THAT ALLOW FUMES TO SEEP INTO THE CABIN & BROAD AREA SURROUNDING THE EXTERIOR OF VEHICLE, PLUS LIQUID FUEL TO LEAK ON THE GROUND. PLEASE RELPY WITH SPECIFIC ACTION I CAN TAKE TO RECTIFY THIS DEPLORABLE SITUATION.

TAPPING IN THE FRONT SHOCK AIR L R

MY 2010 E350 CHECK ENGINE LIGHT COMES ON AND OFF BUT MOSTLY ON FOR 5 DAYS OUT OF 1 WEEK, 2 DAYS OFF. BEEN DOING THIS SINCE I GOT IT BOUGHT IT IN NOV OF 2015. I WAS TOLD BY OTHER OWNERS THAT THIS MAY COST UP TO $8/12GS TO GET IT FIX. WHY THERE WASN'T A RECALL FOR THIS? PLEASE EXPAND, ANYONE??????

REAR DIFFERENTIAL PINION BEARING. THE REAR DIFFERENTIAL IS MAKING A HOWLING AND LOUD NOISE. THE CAR ONLY HAD ABOUT 60K MILES AND THE BEARING FAILED. THIS IS A KNOWN ISSUE FOR THIS MODEL AND OTHER MERCEDES MODELS AS WELL. I GOT QUOTED AROUND $3000 TO FIX THIS. THIS SHOULD NOT BE AN ISSUE ON A $65,000 CAR AT THIS MANY MILES. MERCEDES BENZ NEEDS TO DO A RECALL ON THE RED DIFFERENTIAL SINCE THEY FAIL AT A VERY LOW MILEAGE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE, AND DID KNOW WHEN IT WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. IN ADDITION, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED THE RECALL NOTIFICATION OVER A YEAR AGO. THE DEALER (HOEHN MOTORS, 5475 CAR COUNTRY DR, CARLSBAD, CA, 92008) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND THEY WERE UNSURE WHEN THEY WOULD BE AVAILABLE. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE RECALL WAS JUST PRECAUTIONARY, AND THAT THEY HAD NOT EXPERIENCED A FAILURE OR DEATHS. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SPORADICALLY THE CAR GOES INTO PARK WHILE THE VEHICLE IS IN MOTION. THIS HAPPENS WITH A SUDDEN JERK AND IS DANGEROUS TO THE OCCUPANT AND ALSO TO OTHER VEHICLES AS IT COMES TO A SUDDEN HALT IN THE MIDDLE OF THE ROAD. THIS IS DEFINITELY A SAFETY ISSUE AND CAN EVEN BE FATAL/OR CAUSE SERIOUS INJURIES TO THE OCCUPANTS OF THE VEHICLE AND TO THE OCCUPANTS OF OTHER VEHICLES. AT OTHER TIMES IT WILL KEEP SHIFTING TO PARK WHEN THE DRIVER PUTS IT INTO REVERSE OR DRIVE WHEN STATIONARY. TOOK IT TO THE DEALERSHIP AND THEY SAY THEIR DIAGNOSTICS DOES NOT SHOW A PROBLEM. WHEN WE CALLED MERCEDES THEY SAY THAT IF THE DEALER CANNOT SEE THE PROBLEM THERE IS NO PROBLEM. WE HAVE FINALLY BEEN ABLE TO MAKE A VIDEO RECORDING BUT UNFORTUNATELY THE FILE IS TOO LARGE TO ATTACH DUE TO THE POTENTIAL DANGEROUS OUTCOME WE REQUEST THAT THE HIGHER LEVEL MERCEDES ENGINEERS LOOK INTO AND IN THE MEANTIME THE VEHICLE SHOULD BE RECALLED

TAKATA RECALL: I WAS NOTIFIED OF THIS RECALL REGARDING MY DRIVER SIDE AIRBAG ALMOST A YEAR AGO WITH NO CONTACT OR REMEDY SINCE. MERCEDES HAS ALSO REFUSED TO PROVIDE ALTERNATE TRANSPORTATION AT THE DEALER AND MANUFACTURER LEVEL, SAYING NO ONE HAS BEEN INJURED YET. I FEEL MERCEDES SHOULD TAKE RESPONSIBILITY FOR THE SAFETY OF ITS CUSTOMER AND PROVIDE LOANER VEHICLES WHILE WE WAIT FOR REPLACEMENT AIRBAGS. I DON'T FEEL MY LIFE SHOULD BE PUT AT RISK FOR THIS ISSUE.

TAKATA RECALL. IT'S BEEN OVER A YEAR AND PARTS STILL ARE NOT AVAILABLE TO REMEDY THIS RECALL.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER (JACK DANIELS AUDI OF PARAMUS, 123 ROUTE 4 WEST, PARAMUS, NJ 07652, (201) 853-2300) FOR A TRADE IN. THE DEALER DID NOT INFORM THE CONTACT THAT, WHEN THE VEHICLE WAS SOLD, IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE IF THE MANUFACTURER COULD PROVIDE THE PARTS WITHIN A REASONABLE TIME FRAME TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

THIS DESCRIPTION, EXACTLY AS YOU ENTER IT, MAY APPEAR IN A PUBLIC NHTSA DATABASE. DO NOT INCLUDE ANY PERSONAL INFORMATION (NAME, STREET/EMAIL ADDRESS, PHONE NUMBER, SOCIAL SECURITY/DRIVER LICENSE NUMBER, VEHICLE IDENTIFICATION NUMBER (VIN), ETC.).

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E550W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHEN THE VEHICLE WAS STARTED, THE SRS INDICATOR ILLUMINATED AND THE VEHICLE DID NOT MOVE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" I RECEIVED A RECALL LETTER FROM MERCEDES DATED MAY, 2016 REGARDING RECALL # 20160220003 FDRIVE-SIDE AIR BAG MODULE. NHTSA RECALL #16-V-081. IT HAS BEEN A YEAR AND I CONTACTED THEM REGARDING THIS ISSUE AND THEY STILL HAVE NO FIX AND NO ETA FOR A FIX. THEY TOLD ME TO CONTACT TAKATA. THEY ADMIT IN THEIR LETTER THAT IS A SERIOUS AND POTENTIALLY LIFE THREATENING PROBLEM AND WILL MAKE IT THEIR "HIGHEST PRIORITY". APPARENTLY, THAT MEANS THEY NEED SOMEONE TO DIE FIRST. MAYBE SOMEONE HAS...I DON'T KNOW BUT WILL SURELY LOOK INTO IT. THEY CLEARLY HAVE NO SENSE OF URGENCY REGARDING THIS ISSUE OR FOR THE SAFETY OF THEIR CUSTOMERS.

PREVIOUSLY MY REAR STRUTS WERE REPLACED AND NOW MY FRONT RIGHT IS DEFECTIVE AND NEEDS REPLACING.

FREEWAY CAR IN MOTION, TIRE CAME OFF TRUCK AND HIT MY CAR 2016

TAKATA RECALL. I LIVE ON THE BEACH IN ZONE A WITH AN 8 YEAR OLD CAR IN CAPE CANAVERAL. FL. I UNDERSTAND THIS IS A PRIORITY ZONE AND LIVING ON THE COAST OF THE ATLANTIC I WOULD THINK IT WOULD BE A PRIORITY ZONE WITHIN YOUR PRIORITY ZONE. HAVING RECEIVED NO INFORMATION ON PROGRESS I WOULD LIKE TO KNOW WHAT IS GOING ON?

IS BEEN A YAER WATING FOR THEM TO FIX THIS AND STILL WAITING. I BEEN TRYING TO SELL THE CAR AND SINCE THE RECALL COMES OUT ON THE SYSTEM MY CAR VALIE DROP..

I HEARD THERE IS A RECALL ON MY E350 MERCEDES AIR BAGS

I HEARD THAT MY VEHICLE HAS A RECALL ON ALL THE AIRBAGS WITH THE E350 MERCEDES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350C. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDIES WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECAL MERCEDES NEVER CONTACTED ME AGAIN FOR A REPLACEMENT. IT HAS BEEN HALF A YEAR SINCE I RECEIVED THE NOTIFICATION OF THIS RECALL. REMEDY NOT READY IS ALWAYS THE EXCUSE.

MY REAR SUSPENSION HAS BEEN DROPPING OVERNIGHT FOR THE LAST 2 YEARS

RECALL TAKATA NOTHING TO THIS DATE HAS BEEN DONE TO FIX PROBLEM I DON'T FEEL SAFE DRIVING MY CAR!! HAVE CONTACTED MY DEALER AND THE STORY IS NO PARTS YET!

TAKATA RECALL I RECEIVED NOTICE THAT MY 2010 MB E550 HAS A RECALL FOR THE AIR BAG IN MAY OF 2016, TO DATE NO UPDATE ON WHEN IT WILL BE REPLACED. CONTACTED MB CUSTOMER ASSISTANCE AND TOLD NO WORD ON WHEN IT WILL BE AVAILABLE. AS THIS IS MY PRIMARY VEHICLE THIS IS UNACCEPTABLE. I AM WORRIED ABOUT DRIVING AROUND WITH WHAT IS TAD AMOUNT TO A TIME BOMB IN MY CAR. CALLED LOCAL DEALER AND GOT RUNAROUND AS WELL. WHAT IS NTSB DOING TO EXPEDITE THIS SITUATION? I CANT RENT A CAR FOR YEARS AND I CA'T SELL THE VEHICAL KNOWING IT IS "DEFECTIVE".

KNOCKING NOISE DURING VEHICLE START-UP DURING VEHICLE START-UP, 2 SEC KNOCKING NOISE, THEN NOISE STOP. DROP VEHICLE OFF, ADVICE SERVICE REPRESENTATIVE TO THE ISSUE. AFTER THERE INSPECTION, SERVICE REPRESENTATIVE INFORM ME THIS WAS NORMAL, THE NOISE I'M HEARING IS THE ENGINE IS PUSHING THE OIL FASTER TO THE CHAMBER, THIS PROCESS PREVENT VEHICLE WARM-UP WAIT, ASK TO SPEAK WITH THE SERVICE SHOP MANAGER, STILL WAITING. YES, STILL HAVE THE KNOCKING NOISE DURING VEHICLE START-UP.

WE BROUGHT THIS VEHICLE FROM 3RD PARTY. TRANSMISSION GEAR SOUND IS COMING SO HARD. I HAVE VERY LOW MILEAGE ONLY 48K. I WEN TO DELAR, HE TOLD ME TO CHANGE THE TRANSMISSION OR CONTACT HEAD OFFICE TO RESOLVE THIS ISSUE. I NEED SOMEONE TO HELP ME FOR NEXT STEP.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350 EQUIPPED WITH FALCON TIRES, SIZE: 285/25/ZR20 (NA). WHILE UNDERGOING ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT BOTH REAR TIRES EXPERIENCED TREAD SEPARATION ON THE INNER WALLS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 35,000 AND THE TIRE FAILURE MILEAGE WAS 15,000.

"TAKATA RECALL" SIX MONTHS AFTER THE TAKATA SAFETY RECALL WAS ISSUED I CONTACTED MERCEDES BENZ COSTUMER SERVICE VIA PHONE ASKING FOR A TIME LINE AS TO WHEN AND HOW THEY PLAN TO RESOLVE THE SITUATION. THE ANSWER I RECEIVED WAS THAT THEY NOT ONLY HAVE NO TIMELINE TO RESOLVE THE MATTER BUT THAT THE PROBLEM INVOLVING MY CAR MODEL WAS NOT A PRIORITY SINCE THEY HAVE HAD NO INCIDENTS. I AM FILLING THIS COMPLAIN BECAUSE THE MANUFACTURER IS FAILING TO RESOLVE THE MATTER IN A TIMELY MANNER. MERCEDES BENZ IS UNABLE TO PROVIDE ME WITH ANY SPECIFIC PLANS TO REMEDY THE SAFETY RECALL FOR MY VEHICLE SIX MONTHS AFTER THE RECALL WAS ISSUED. THEY CITED THE RECALL IS A PRECAUTIONARY MEASURE, THAT THEY HAVE HAD NO INCIDENTS AND WHEN CONFRONTED WITH THE FACT THAT OTHER MANUFACTURERS HAVE PLANS OR ARE FIXING THE ISSUE, I WAS TOLD "THEY MUST HAVE HAD INCIDENTS". AM I TO CONCLUDE THEY ARE WAITING FOR AN ACCIDENT IN ONE OF THEIR CARS TO START ACTING UPON THIS ISSUE?

TAKATA RECALL. FIRST STATED THE DRIVER SIDE WAS ONLY AFFECTED, NOW IT'S PASSENGER BAG AS WELL. TWO LETTERS ADVISING OF SAME, HOWEVER, NO PLAN IN PLACE TO CORRECT. RECALL CLEARLY STATES THIS IS A "LIFE THREATENING" SITUATION, YET NO PLAN IN SIGHT TO KEEP MYSELF AND MY FAMILY SAFE. UNSETTLING IS AN UNDERSTATEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/20/16*LJ UPDATED 09/26/16.*JB

TAKATA HAS NOTIFIED MERCEDES BENZ OF A RECALL. THEY HAVE NOT MANUFACTURED THE REPLACEMENT PARTS. IN READING OF THE NOTIFICATION, I SEE THAT THEY HAVE EXCEEDED THE ALLOWED TIME TO MAKE CORRECTIONS. MY COMPLAINT IS THAT I AM DRIVING AN UNSAFE CAR THAT NEEDS THE AIRBAGS REPLACED WITH SAFE ONES.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

CHECK ENGINE LIGHT COMES ON THAN OFF FOR A FEW DAY AT A TIME. IT COST $10,000.00 TO HAVE IT REPLACE. DON'T HAVE ANY ISSUE WITH THE CAR NOT STARTING OR STALLING. CAR WORKS GREAT. WHY IS THEIR NO RECALL FOR THIS? THOUSAND OF PEOPLE WHO PAY GOOD MORNING FOR A GREAT CAR, LIKE MERCEDES. WE NEED A RECALL FOR THIS> HELLO!!!! PLUS, THE WOOD TRIM ARE FADING, I TRADE TO GET THE DEALER TO REPLACE IT AND THEY WONT $3,500.00 TO DO SO.

WARNING MESSAGE: FRONT RIGHT SRS MALFUNCTION SERVICE REQUIRED TOOK TO DEALER WHO QUOTED REPAIR AS PASSENGER PELVIS AIRBAG $700

I BOUGHT A 2010 E350 MB IN NOVEMBER OF 2015 AS A BIRTHDAY GIFT. MY 3RD WEEK OF OWN IT THE CHECK ENGINE LIGHT CAME ON AND KEEPS GOING ON AND OFF. BROUGHT IT BACK TO THE DEALER WHERE I BOUGHT IT AND TOLD ME TO BRING IT TO MB. TURN OUT TO BE HECK ENGINE LIGHT DUE TO FAULTY CAMSHAFT ADJUSTER SOLENOID ON MERCEDES-BENZ E350. WHY IS THEIR NO RECALL ON THIS, IT COST $8,000.00 TO GET IT FIXED?

W212 2010 E550 (40K MILES). AS MANY OF YOU KNOW THEY'RE A FANTASTIC CAR, HOWEVER WITH A LOUSY AIR SUSPENSION! THE CAR WOULD DROP OVERNIGHT MAKING IT LOOK LIKE A LOW RIDER.

AIRBAG SYSTEM IS MALFUNCTIONING CAUSING CAR TO DROP TO UNSAFE DRIVING LEVELS. RED LIGHT STAYS ON ON MY DASH SAYING CAR TO LOW PULL OVER.. WHY MERCEDES, WHY?

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ E550. WHILE DRIVING APPROXIMATELY 55 MPH, THE WARNING SUSPENSION DANGER INDICATOR ILLUMINATED. THE CONTACT MANEUVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC.. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ E350. WHILE DRIVING AT 30 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THERE WAS NO STEERING FLUID, THE CONTACT REFILLED THE VEHICLE WITH STEERING FLUID, BUT THE FLUID DEPLETED AT A FASTER RATE THAN USUAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SEAL AND THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,700. MA 10/19/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED IN 2011 UNDER RECALL BUT, THE FAILURE RECURRED. UPDATED 03/21/2016*JS *CN

THE STITCH SEAM OF THE "MB TEXTURE" OF THE DRIVER'S SEAT SPONTANEOUSLY BURST UPON MY ENTERING AND SITTING IN THE VEHICLE. THE DRIVER'S DOOR LOCK FREEZES AND HAS NOT BEEN OPERABLE VIA THE KEY REMOTE SINCE THEN.

WE BOUGHT THIS CAR ABOUT A YEAR AGO THE CAR FLASHER AND WIPER CONTROLL ARM DOES NOT WORK ALSO THE HIGH BEAM DOES NOT WORK MY DAUGHTER WAS ON THE HIGHWAY STUCK IN A STORM AND THE WIPER DID NOT WORK AND THE LIGHT LOW BEAM AND THE FLASHER SHE ALSO ALMOST GOT INTO ACCIDENT FOR NOT ABLE TO USE THE FLASHER I HAVE CALLED MERCEDES CUSTOMER SERVICE AND THEY DO NOT WANT TO HELP EVEN WHEN I MENTIONED I WILL FILE A COMPLAINT WITH THE HIGHWAY SAFETY THEY DID NOT CAR .PLEASE LET ME KNOW IF THERE SOMETHING THAT CAN BE DONE.

WAS TOLD TO REPLACE THE SERPENTINE BELT TENSIONER. ASKED WHY THE BELT TENSIONER NEEDS TO BE REPLACED WAS TOLD THAT THEY GIVE OUT AND IF YOU ARE DRIVING IT COULD CAUSE AN ACCIDENT. THIS IS BEFORE THE REPLACEMENT CYCLE FOR THE BELT (90K MILES). SO MANY PEOPLE WON'T KNOW THIS WILL HAPPEN CREATING ACCIDENTS THAT COULD BE AVOIDED. *JS

TL* THE CONTACT OWNED A 2010 MERCEDES BENZ E350. WHILE PROCEEDING THROUGH A GREEN LIGHT, A SNOW PLOW SPED THROUGH A RED LIGHT AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A LOT AND THE MANUFACTURER DIAGNOSED THAT THE CRASH WAS NOT SEVERE ENOUGH FOR THE AIR BAGS TO DEPLOY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,956. UPDATED 03/26/15*LJ UPDATED 06/22/2015 *JS

THE INCIDENT OCCURRED ON WEDNESDAY, JANUARY 14, 2015 AT 8:00 AM EST. I WAS TRAVELING ON INDIANA HIGHWAY. THE INCIDENT OCCURRED AS I WAS LISTENING TO THE RADIO WHILE DRIVING THE SPEED LIMIT OF 70 MILES PER HOUR. AS I WAS DRIVING, ALL OF A SUDDEN THERE WAS A LOUD EXPLOSION. I SWERVED TO THE LEFT IN THE VEHICLE BECAUSE I WAS UNSURE WHAT THE EXPLOSION WAS OR CAME FROM. AS SOON AS I HEARD THE EXPLOSION, THICK PIECES OF GLASS FELL FROM THE SUNROOF. LARGE PIECES OF GLASS FELL ON THE BACK SEAT. GLASS FELL ON THE PASSENGER SIDE AS WELL AS PIECES OF GLASS FELL ON MY SHOULDERS AND ON THE DRIVER'S SIDE FLOOR. I LOOKED AROUND MY SURROUNDING TO DETERMINE WHERE THE NOISE COULD HAVE CAME FROM. THERE WAS NO INDICATION OF OUTSIDE FORCES. I WAS VERY NERVOUS, THIS NEVER HAPPENED TO ME BEFORE. I PULLED OVER AT THE NEXT EXIT AND EVALUATED MY VEHICLE. I WAS IN AMAZED BECAUSE THE SUNROOF HAD A WHOLE THE SIZE OF A BASKETBALL. I CALLED THE NEAREST MERCEDES BENZ DEALERSHIP TO SCHEDULE AN APPOINTMENT. THE ONLY APPOINTMENT THEY HAD AVAILABLE WAS FOR FRIDAY, JANUARY 16, 2015. ON FRIDAY, JANUARY 16, 2015 I TOOK MY VEHICLE TO MERCEDES BENZ AND ALSO CONTACTED HEADQUARTERS TO FILE A COMPLAINT. THIS INCIDENT WAS NOT CAUSED BY MY ACTIONS, NOR EXTERNAL FACTORS BUT THE MANUFACTURING OR DESIGN DEFECT OF THIS VEHICLE. I HAVE CONDUCTED FURTHER INVESTIGATION INTO THIS MATTER AND HAVE EVIDENCE OF OTHER MERCEDES BENZ OWNERS WHOM THIS SAME PROBLEM OCCURRED. I SPOKEN WITH MERCEDES BENZ REGIONAL MANAGER [XXX] ON JANUARY 27, 2015. SHE STATED MERCEDES BENZ WILL GIVE ME $1,000 TOWARDS THE REPAIR IF I SIGN A WAIVER NOT TO SUE. I REJECTED THIS OFFER BECAUSE THERE IS A DEFECT IN MERCEDES BENZ VEHICLES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR

AIR SUSPENSION IS LEAKING AIR OVER A COUPLE OF DAYS. *TR

FRONT AIR STRUTS SUSPENSION FAILED WHEN CAR ISN'T IN USE. THE CAR WAS PARKED IN THE GARAGE AND GOT DOWN. PART # 212-320-31-38 PART # 212-320-32-38 THERE ARE A LOT OF INCIDENTS OR CONCERN REPORTED WITH THIS SPECIFIC MERCEDES BENZ AIR SUSPENSION SYSTEM. MERCEDES BENZ NOT COVER THIS ISSUE BY MANUFACTURE DEFECTIVE OR BY WARRANTY. EACH AIR STRUT LIST PRICE COST IS $3,598.41 FOR A TOTAL QUANTITY FOR THE SET $7,196.82 + TAX + INSTALLATION COST. INCREDIBLE AND RIDICULOUS HIGHLY COST FOR AN AIR STRUTS SET REPLACEMENT. PLEASE INVESTIGATE IT. I CONSIDER THAT THIS TYPE OF SUSPENSION IS WITH A KIND OF FABRIC DEFECT NOT RECOGNIZE YET BY MERCEDES BENZ. *TR

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ E550. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

THIS MY SECOND VEHICLE FROM MB AND AGAIN ONE WITH AIR SUSPENSION. THIS TIME THIS CAR IS ONLY 5 YEARS OLD WITH LESS THAN 50K MILES AND THE AIR SUSPENSION IS GOING OUT, EVEN THOUGH THE FRONT SUSPENSION HAD ALREADY BEEN REPLACED, LEFT AND RIGHT, AT ONLY 43K MILES. THIS AIR SUSPENSION IS A LEMON PRODUCT AND I DEMAND ALL W212 AIR SUSPENSION OWNERS E550, E63AMG TO REPORT THIS ISSUE TO GET RESOLVED. *TR

I PURCHASED A CERTIFIED PRE- OWNED MERCEDES-BENZ E 350 2010 ON DECEMBER 4, 2013, FROM VALLEY MOTORS MERCEDES-BENZ DEALERSHIP AT 9800 YORK ROAD, COCKEYSVILLE, MD 21030. THE DRIVER'S HEADREST HAS EXPLODED THREE TIMES, 2 DAYS AFTER A 30,000 MILE SERVICE. ON THE SECOND EXPLOSION AN ODOR WAS EMITTED AND THE SRS FAILURE MESSAGES FOR BOTH RIGHT AND LEFT HEADRESTS APPEARED ON THE DASH.THE MB SALISBURY DEALER REPLACED THE HEADREST ON THE FIRST SERVICE ATTEMPT. THE SECOND ATTEMPT THEY GUTTED THE CAR AND FOUND A FOREIGN INTRUSION AND THE WIRING HAD TO BE REPLACED AT $9000. MY OPTIONS WOULD BE TO REPAIR IT AT MY COST, GO THROUGH MY INSURANCE, OR SEEK HELP THROUGH MBUSA OR THE DEALER WHERE I PURCHASED THE CAR. SALISBURY MB TOLD ME IN THE MB RECORDS THAT THE HEADREST WAS PREVIOUSLY REPLACED IN OCTOBER 2013 AT VALLEY MOTORS. I WAS UNAWARE OF ANY REPLACED HEADREST IN THE SERVICE RECORDS AND CAR FAX THAT I RECEIVED WHEN I PURCHASED THE VEHICLE AND DOUBLE CHECKED MY PAPERWORK. MY RECORDS WAS A CAR FAX THAT SHOWED VEHICLE RECORDS TO 7/2/ 2013, THE CPO INSPECTION REPORT DONE ON 09/05/13, AND AN INVOICE FOR WORK DONE ON 9/9/13 AT VALLEY MOTORS. NO SERVICE RECORDS FOR THE HEADREST REPAIR AND WHY IT WAS DONE.I CALLED THE SALESPERSON, SHADY SAMY, AT VALLEY MOTORS ( 10/3/14) AND HE ALSO TOLD ME THE HEADREST WAS REPLACED BEFORE I PURCHASED THE CAR AT VALLEY MOTORS.HE SAID I HAVE BUMPER TO BUMPER COVERAGE AND TO CALL CUSTOMER CARE AT MB. MB WILL NOT COVER THIS. VALLEY MOTORS HAVE DECIDED TO DO NOTHING TO REPAIR THE VEHICLE. THEY SAID I DID THIS TO THE CAR. I DID NOT. I HAVE ASKED SEVERAL PEOPLE INCLUDING THE SALESPERSON WHY WAS THE HEADREST REPLACED AT VALLEY MOTORS BEFORE I PURCHASED IT. THEY DO NOT ANSWER. THEY DID NOT FIND THIS WHEN THEY REPLACED THE HEADREST AND NOW DO NOT WANT TO REPAIR A DEFECT THAT WAS THERE WHEN I PURCHASED THE VEHICLE. I AM FORCED TO DRIVE AN UNSAFE VEHICLE. *TR

I WAS DRIVING ON THE TURNPIKE AND THANK GOD NO OTHER CARS WERE NEXT TO ME. SOMETIMES WHEN I GO OVER 50 THE CAR TENDS TO PULL IN ANOTHER DIRECTION. I TOOK IT TO GET SERVICE A WEEK AFTER I BOUGHT IT AND GOT MY CAR BACK 6MONTHS LATER. THAN THE ACCIDENT HAPPENED. THEY JUST REPLACED COMPUTER CHIP THEY SAID. THE CAR HAS NEVER DRIVEN RIGHT SINCE I BOUGHT IT. SO WHEN THE CAR DECIDED TO PULL TO THE LEFT I WAS PULLING WITH ALL MY STRENGTH TO JUST KEEP THE WHEEL STRAIGHT BUT I HAD NO CONTROL AND SPUN AROUND 5 TIMES N LANDED BACKWARDS ON THE TURNPIKE FACING ON COMING TRAFFIC. I'M SO UPSET THAT I NEVER GOT TO ENJOY THE VEHICLE IT STILL PULLS AND THE DEALERSHIP ALWAYS SAYS ITS FINE. THE CAR RATTLES. ONE DAY I WAS DRIVING N THE SEAT I WAS SITTING ON BLEW UP FOR NO REASON. THEY REPLACE ONLY THE INSIDE PARTS AND NEVER THE STITCHING ON THE SEAT SO I HAVE A RIPPED SEAT FOR SOMETHING THAT WAS NOT MY FAULT . THIS CALL IS DEF A LEMON OR SHOULD BE RECALLED. *TR

ANOTHER CAR MADE AN ILLEGAL U-TURN AND CAUSED ME TO T-BONE ON HIS PASSENGER SIDE. FRONT OF MY CAR HIT HIS PASSENGER SIDE AND DRAGGED HIS CAR FOR ABOUT 10 FEET. AIR BAGS ON MY CAR DID NOT DEPLOY, SAFETY SYSTEM M-BRACE IN CAR FAILED AND DID NOT CALL SOS EITHER. CAR SAFETY SYSTEM DID NOT DETECT THE CRASH AT ALL. MERCEDES BENZ DID NOT DETECT A CRASH....UPDATED 09-10-14 *BF THE CONSUMER STATED SHE RECEIVED SOFT TISSUE INJURIES TO THE NECK, SHOULDERS, AND BACK, BRUISED ELBOW, AND HEADACHES AND LOUD RINGING FOR 10 DAYS CAUSED BY THE CRASH. UPDATED 12/16/2014 *JS

TWICE, RECENTLY WHILE UNDER HARD ACCELERATION OF OVERTAKING OTHER CARS THE FAULT "ESC INOPERATIVE" APPEARED ON THE DASH ALONG WITH THE WARNING LIGHTS. THIS HAPPENED ONCE DURING THE INITIATION OF AN OVERTAKING ON A TWO LANE ROAD WITH ONCOMING TRAFFIC AND ANOTHER TIME AT 75 MPH WHILE OVERTAKING ANOTHER VEHICLE ON A TWO LANE FREEWAY. IN BOTH INSTANCES, VEHICLE WAS UNDER HARD ACCELERATION, AND THE FAILURE APPEARED IMMEDIATELY. AFTER THE FAULT APPEARS, THE CAR IS SIGNIFICANTLY UNDERPOWERED AT ALL SPEEDS AND HAS DIFFICULTY ACHIEVING THE ACCELERATION NEEDED IN SUCH CONDITIONS. AT LOW SPEEDS IT IS EXTREMELY UNDERPOWERED AND HAS DIFFICULTY ACCELERATING AWAY FROM A STOP. THE PROBLEM CAN TEMPORARILY BE RESOLVED BY RESTARTING THE ENGINE. *TR

MOLDS AND MILDEW BUILD UP IN THE AIR CONDITION DUCTS PLACING PEOPLE WHO ARE SUSCEPTIBLE FOR INFECTION (PEOPLE WITH WEAK IMMUNE SYSTEM) AT RISK FOR FATAL INFECTION. THE DEALER STATED THAT THIS IS A KNOWN AND COMMON CONDITION FOR THIS CAR BECAUSE THE AC BOX DOES NOT DRAIN THE CONDENSED WATER. THIS IS BECAUSE THE WAY THE CAR WAS DESIGNED. THE DEALER RECOMMENDED TURNING OFF THE AC FOR 30 SECONDS WHILE KEEPING JUST THE FAN ON EVERY TIME BEFORE TURNING OFF THE CAR TO DRY UP THE CONDENSED WATER ON THE AC COILS, NOT PRACTICAL. THE DEALER HAS A KNOWN SERVICE TO DISINFECT THE AC SYSTEM BUT BECAUSE OF THE CAR DESIGN COULD NOT GUARANTEE THAT THE CONDITION WILL NOT RETURN. THERE IS NO WARNING OR ANY INSTRUCTIONS IN THE MANUAL REGARDING THIS POTENTIALLY FATAL CONDITION FOR SUSCEPTIBLE PEOPLE. *TR

2010 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE DEALER TESTED THE BATTERY AND SAID IT WAS GOOD, BUT FOUND A PROBLEM WITH THE EVAP BLOWER AND INSTALLED A NEW ENGINE FAN AFTER TWO DAYS OF ANALYSIS. ON MAY 19, 2014, THE VEHICLE FAILED TO START, FOR A SECOND TIME, AND AGAIN THE DEALER STATED THERE WAS NOTHING WRONG WITH THE BATTERY, THE DEALER INFORMED THE CONSUMER, THE CABIN LIGHT WAS LEFT ON CAUSING THE BATTERY TO BE DRAINED. ON MAY 20, 2014, THE VEHICLE FAILED TO START RIGHT AWAY, SO HE TOOK THE VEHICLE BACK TO THE DEALER. HE IS CURRENTLY WAITING FOR ANOTHER ANALYSIS.

THE ENGINE CEASED TO HAVE POWER AND STOPPED ON THE FREEWAY IN COMMUTE TRAFFIC. THE GAS TANK HAD MORE THAN HALF A TANK OF FUEL. THE FUEL TANK IN THIS MODEL IS UNDER THE REAR SEAT. BECAUSE THE DRIVE SHAFT AND DIFFERENTIAL ARE IN THIS AREA THE GAS TANK IS IN TWO SECTIONS BUT CONNECTED. THERE IS A PUMP IN ONE SECTION WHICH TRANSFERS FUEL TO THE OTHER SECTION WHEN THAT SECTION GETS LOW. THE PUMP FAILED AND STOPPED TRANSFERRING FUEL. THE MECHANIC HAD NEVER SEEN THIS PROBLEM. A NEW FUEL PUMP WAS ORDERED FROM MERCEDES IN LOS ANGELES AS THE CAR WAS TOO NEW TO HAVE THE PART LOCALLY. *TR

I BACKED THE CAR OUT OF THE GARAGE AT MY CONDOMINIUM BUILDING IN SARASOTA AND PLACED THE CAR IN PARK TO REMOVE SOMETHING FROM THE WINDSHIELD (I BELIEVED THE CAR WAS IN PARK -- BUT IT COULD HAVE FAILED TO ENGAGE IT OR I POSSIBLY NICKED IT ON MY WAY OUT OF THE CAR). I STARTED TO MOVE OUT OF THE CAR, WHILE MY RIGHT FOOT WAS ON THE BRAKE -- ABOUT 90% OF MY BODY WEIGHT WAS OUT OF THE CAR AND THEN I TOOK MY RIGHT FOOT OFF THE BRAKE. THE CAR STARTED TO MOVE BACKWARDS AND I WAS SANDWICHED BETWEEN THE LEFT FRONT DOOR OF THE CAR AND THE CAR ITSELF -- I DOVE TO THE GROUND TO AVOID BEING HIT BY THE DOOR, INJURING MY LEFT SIDE -- AND THEN I ROLLED ON TO MY BACK TO AVOID THE DOOR AND THEN SAW THE LEFT FRONT WHEEL HEADING FOR BOTH LEGS -- I TUCKED AND DRAGGED MY BODY AWAY -- THE CAR PASSED BY, MISSING MY TWO LEGS BY ONLY AN INCH OR TWO. THE CAR CRASHED IN TO THE FENCE OF MY CONDOMINIUM BUILDING. AFTER TALKING WITH MERCEDES BENZ USA, I LEARNED THAT THE CAR DID NOT HAVE AN AUTOMATIC PARK FEATURE -- BUT IF I HAD PURCHASED A KEYLESS GO FEATURE, THE ELECTRONIC TRANSMISSION WOULD HAVE HAD A FEATURE THAT WOULD HAVE CAUSED THE TRANSMISSION TO GO IN TO PARK AS SOON AS THE STANDING VEHICLE DOOR WAS CRACKED. NO ONE AT MY DEALER AND NO ONE AT MBUSA SERVICE KNEW THAT THIS FEATURE WAS AVAILABLE -- AND THEN ONLY IF THE BUYER HAD PURCHASED KEYLESS GO. THIS FEATURE SHOULD BE ON ALL ELECTRONIC TRANSMISSIONS FROM MB -- AT A MINIMUM, DEALERS AND PROSPECTIVE CUSTOMERS SHOULD HAVE BEEN MADE AWARE OF THIS MISSING SAFETY ITEM AND ITS AVAILABILITY AS AN EXTRA. MBUSA HAS TOLD ME THAT THIS FEATURE CANNOT BE ADDED TO MY CAR -- IT IS ONLY AVAILABLE AT THE PLANT OF MANUFACTURE. *TR

A PINT OF ORANGE JUICE SPILLED ON THE FLOOR OF THE PASSENGER SIDE BACK SEAT. IT WAS CLEANED UP, BUT APPARENTLY SOME OF THE JUICE WAS ABLE TO EVENTUALLY MAKE ITS WAY INTO THE UNPROTECTED ELECTRICAL CONNECTOR LOCATED UNDER THE PASSENGER SEAT FLOOR WELL. THIS CAUSED AN ELECTRICAL SHORT. ACTUAL BURN MARKS IN THE WIRING NEAR THE HARNESS CONNECTOR ARE CLEARLY VISIBLE. FORTUNATELY, THERE WAS NO FIRE, AND THE ONLY INDICATION OF A PROBLEM WAS THAT THE AIR BAG SERVICE LIGHT EVENTUALLY CAME ON. *TR

THE TRUNK RELEASE FEATURE ON MY 2010 E-CLASS MERCEDES-BENZ KEY WILL ENGAGE IN MY POCKET WITHOUT ACTUALLY PRESSING THE BUTTON OCCASIONALLY. THIS HAS HAPPENED MULTIPLE TIMES (APPROXIMATELY 10 TIMES) IN THE 4 MONTH PERIOD I HAVE OWNED THE VEHICLE. THE MOST RECENT OCCASION RESULTED IN EVERYTHING IN MY TRUNK BEING STOLEN IN THE MIDDLE OF THE NIGHT. I SUSPECT IT IS THE FLAWED/POOR DESIGN ON THE KEY AS I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER TRUNK RELEASE FUNCTION ON ANY OF MY OTHER CARS. SINCE THE EVENT, I HAVE RESORTED TO THE MANUAL LOCK FEATURE THAT EFFECTIVELY DISABLES THE KEYLESS ENTRY FUNCTION.

WHILE DRIVING AROUND A SLIGHT CURVE, (BELOW POSTED SAFE SPEED LIMIT), THE FRONT BRAKES APPLIED JERKING THE CAR FIRST ONE DIRECTION AND THEN THE OTHER. THE DASH TRACTION CONTROL LITE CAME ON MOMENTARILY AS THE EVENT TOOK PLACE. THIS EVENT HAS OCCURRED NUMEROUS TIMES IN BOTH DIRECTIONS RESULTING IN EXCESSIVE WEAR AND CHAFFING ON THE OUTER TREAD OF EACH FRONT TIRE. MERCEDES TECHNICIANS RULED THE CAR WAS REACTING ACCORDING TO DESIGN AND THE CAUSE WAS WORN TIRES (EVEN THOUGH THE TIRES STILL HAD 5/32 INCH OF TREAD LEFT. THE TIRES ARE THE ORIGINAL CONTINENTAL 245/40 R 18 TIRES THAT CAME ON THE CAR AND STILL HAVE 3/32 INCH OF TREAD ABOVE THE WEAR INDICATORS. A PROFESSIONAL TIRE DEALER INFORMED ME THAT THE TIRES WERE IN DEED WORN BUT NOT ENOUGH TO FAIL STATE INSPECTIONS. MERCEDES ALLOWED ME TO LEAVE ON THIS UN-SAFE CONDITION AND CLOSED WORK ORDER COMPLAINT! *TR

IN JUNE 2011, I WAS DRIVING AT ABOUT 55 MPH WHEN THE WINDSHIELD CRACKED AND BROKE ON THE PASSENGER SIDE, IN THE CORNER, ABOUT MIDWAY BETWEEN THE TOP AND THE BOTTOM. AT TIME OF THE BREAK, THERE WAS AN IMPACT SOUND, AS IF A PEBBLE HAD HIT THE WINDSHIELD, BUT I DIDN'T SEE ANY OBJECT. THE WINDSHIELD WAS REPLACED ABOUT TWO WEEKS LATER. IN OCTOBER 2011, THE WINDSHIELD BROKE AGAIN IN JUST ABOUT THE SAME SPOT ON THE WINDSHIELD, UNDER THE SAME DRIVING CONDITIONS, THIS TIME IN A DIFFERENT STATE. IT JUST SEEM LIKE AN UNLIKELY COINCIDENT. COULD THERE BE A DEFECT IN THE GLASS? *TR

I WAS PULLING INTO A PARKING SPOT AT MY HEALTH CLUB. AS I WAS ABOUT TO STOP, MY VEHICLE SUDDENLY AND VIOLENTLY ACCELERATED GOING INTO THE CURB, UP A DIRT BERM AND OVER SOME VERY LARGE BOULDERS. I NEVER MADE IT OVER THE BERM BECAUSE THE CAR GOT LODGED ONTO OF A LARGE ROCK. WHEN IT WAS OVER, IT TOOK A COUPLE OF SECONDS, I KNOW THAT MY FOOT WAS PUSHING HARD ON MY BRAKE. HOWEVER, I DOUBT THAT WOULD HAVE STOPPED THE CAR. I WILL REPORT THIS TO MERCEDES BENZ, HAVE IT CHECKED, BUT I AM NOT OPTIMISTIC THEY WILL FIND ANYTHING WRONG. *TR

WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT STATED THAT HE DEPRESSED THE BRAKES AS HE APPROACHED THE INTERSECTION, BUT THEY FAILED TO RESPOND. FINALLY, AFTER GOING THROUGH THE RED LIGHT, HE CAME TO A FULL STOP. NO ONE WAS INJURED AND THE FAILURE WAS REPORTED. *TR

TL*THE CONTACT OWNS A 2010 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD POP NOISE. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS TORN APART. THE CONTACT INSTALLED THE SPARE TIRE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THERE WAS A LARGE HOLE IN THE REAR PASSENGER SIDE WHEEL; THE WHEEL AND TIRE WERE REPLACED. THE FAILURE MILEAGE WAS 1,697 AND THE CURRENT MILEAGE WAS APPROXIMATELY 3,900.

I BOUGHT THE MERCEDES E350 2010 MODEL ON OCTOBER OF 2010 AND ABOUT NOV 30, MY LEFT SIDE TIRE IS BUST OPEN SECONDARY TO POT HOLE GRAVEL, THE INCIDENCE IS VERY SCARY, ALL THE SUDDEN CAR IS I FULL STOP AND LEAN TO THE LEFT SIDE. I HAVE TO CHANGE THE TIRE AND WENT TO THE MERCEDES DEALER AND OTHER TIRES SHOP FOR REPAIR. THEN I WAS HEARD THIS COMBINATION OF TIRES 245/40 R18 97V WHICH IS RIM IS 18 INCHES AND TIRES THICKNESS IN THE SIDE ARE TO THIN WHICH MAKE EASILY RUPTURE WITH SLIGHT CONTACT OF ANY SHARP. I AM FEELING OF INSECURITY FOR FLAT TIRES ANYTIME EVEN I BOUGHT THE NEWEST MODEL LUXURY CAR. I WOULD LIKE NHTSA FOR LOOK INTO THE DANGEROUS COMBINATION OF TIRES AND RIM FOR SAFETY OF ALL DRIVERS IN THE ROAD. *TR

2010 MERCEDES BENZ 350 E4MATIC ROLLED AWAY AFTER PARKED ON HILL , PARKING BRAKE SET, AND ENGINE OFF. THE VEHICLE SHIFT SELECTOR WILL NOT MOVE TO PARK UNLESS KEY IS OUT OF IGNITION OR SHIFT LEVER IS PLACED IN PARK. *TR

RIGHT TURN SIGNAL LIGHT EXPLODED IN RAIN , GLASS CRACKED AND WAS VERY HOT TO TOUCH. PLASTIC CASING WAS TOTALLY DESTROYED. *TR

TL*THE CONTACT OWNS A 2010 MERCEDES E-CLASS. THE CONTACT WAS SITTING IN A PARKING LOT AND WAS ABOUT TO BE HIT BY ANOTHER VEHICLE SO HE TRIED TO ACTIVATE THE HORN WHICH DID NOT WORK. THE VEHICLE WAS NOT TURNED ON AT THE TIME. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE HORN WOULD NOT FUNCTION WHEN THE VEHICLE WAS TURNED OFF. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 7,800. UPDATED 12/29/10 *BF UPDATED 04/06/11

TL*THE CONTACT OWNS A 2010 MERCEDES BENZ E350. THE CONTACT STATED THAT THE MUTE SWITCH FOR THE RADIO WAS DEFECTIVE. THE MUTE SWITCH WAS SUPPOSED TO STAY OFF UNTIL IT WAS MANUALLY TURNED BACK ON. THE CONTACT STATED THAT THE SWITCH DISENGAGED RANDOMLY SEVERAL TIMES WITHIN A FEW MILES. THE CONTACT STATED THAT THE SAFETY CONCERN WAS WHILE DRIVING AND THE RADIO UNEXPECTEDLY CAME ON. MERCEDES INFORMED HIM THAT WAS THE WAY IT SUPPOSED TO WORK. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNKNOWN.

WE LEASED MERCEDES E350 YEAR 2010 IN FEBRUARY. CAR'S RESPONSE WAS VERY GOOD AND WE LIKED THE CAR VERY MUCH. ON JUNE 16 I DROVE THE CAR ON FREEWAY FOR ABOUT 23 MILES THEN ON THE ROAD FOR ANOTHER MILE WITH COUPLE OF RED LIGHT STOPS. THEN I TURNED LEFT INTO THE PARKING LOT AND RIGHT TURN IN TO THE PARKING SPOT. AS I WAS ABOUT TO PARK I HEARD ENGINE REVVING UP , (THIS SOUND I NEVER HEARD BEFORE EVEN WHEN I STARTED THE CAR) CAR LUNGED FORWARD ON THE PARKING MEDIAN WITH GRASS (INCLINE). TO AVOID RUNNING INTO THE CAR ON THE OTHER SIDE I TURNED RIGHT, I STARTED PUMPING THE BREAK, THERE WAS A TREE AND CAR CLIPPED BARK OF THE TREE, DAMAGING FRONT AND SIDE OF THE CAR. CAR STOPPED CROSSING OVER TO THE RIGHT. IGNITION KEY 'THING' POPPED. BOTH AIR BAGS ON THE DRIVER SIDE WERE DEPLOYED, CAR STOPPED WITH TWO FLAT TIRES ON THE DRIVER SIDE. LUCKILY THERE WAS NO ON-COMING CAR IN THE PARKING LOT. IT IS MY OBSERVATION THAT SOME ERROR HAD OCCURRED FOR ENGINE TO REV UP LIKE THIS. KNEE AIR BAG DID LOT OF DAMAGE TO MY LEGS. LEFT LEG WAS BRUISED VERY HEAVILY AND SWELLED UP WHERE KNEE WAS NOT EVEN VISIBLE. THIS IS NOT TO COMPLAIN BUT TO DOCUMENT THE INCIDENCE. I WANT TO MAKE SURE IT DOES NOT HAPPEN AGAIN TO ME OR ANYONE ELSE. *TR

2010 MERCEDES 350 E CLASS 4 MATIC DRIVE SYSTEM DEFAULTS INTO SECOND GEAR AFTER EACH START CYCLE. THIS RESULTS IN A COMPROMISE OF TORQUE WHEN PULLING INTO TRAFFIC WHOLE FULLY LOADED ON A HOT DAY. *TR

TL*THE CONTACT OWNS A 2010 MERCEDES BENZ E350. WHILE DRIVING 65 MPH WITH THE WINDOWS OPEN, THE CONTACT COULD FEEL PRESSURE FROM THE WIND IN HIS EAR. THE PRESSURE MADE HIS EQUILIBRIUM UNBALANCED AND NEARLY CAUSED A CRASH TO OCCUR. THE CONTACT STATED THAT HE WAS FAMILIAR WITH SEVERAL RELATED COMPLAINTS. THE DEALER AND THE MANUFACTURER HAVE BEEN CONTACTED. THE MANUFACTURER STATED THAT HE WOULD HAD TO OPEN ADDITIONAL WINDOWS IN THE VEHICLE IN ORDER TO ALLEVIATE THE PRESSURE. THE FAILURE MILEAGE WAS 800.

TL*THE CONTACT OWNS A 2010 MERCEDES E350. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE DRIVER SIDE REAR TIRE WENT FLAT. THE CONTACT HAD THE TIRE REPLACED. ON ANOTHER OCCASION, THE CONTACT WAS DRIVING AT APPROXIMATELY 25 MPH WHEN THE DRIVER FRONT TIRE BECAME FLAT SO HE HAD THAT ONE REPLACED. THE CONTACT CALLED THE DEALERSHIP AND THE DEALER EXPLAINED THAT 'NO OTHER TIRE WAS THE SAFEST TIRE FOR THE VEHICLE' AND THE MANUFACTURER'S TIRE WAS THE BEST FOR THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER BUT NO ASSISTANCE WAS PROVIDED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 8,300. THE FAILURE MILEAGE WAS APPROXIMATELY 6,300.

THE TURN SIGNAL LEVER AND CRUISE CONTROL LEVER ARE TOO CLOSE TOGETHER AND DANGEROUS. ACTIVATED CRUISE CONTROL TOO MANY TIMES IN ERROR. NOT GOOD ENGINEERING. TO CORRECT IT THEY CAN TAKE OUT THE CURRENT CRUISE LEVER AND PUT IN A SHOT STUBBY ONE OR EXTEND THE TURN SIGNAL LEVER WHICH WOULD BE HARDER AS IT CONTROLS THE W/S WIPERS ALSO. IT CAN BE CORRECTED AND NEEDS IMMEDIATE ATTENTION. GOING TO RESULT IN A SERIOUS PROBLEM FROM ACCIDENTS. NEEDS IMMEDIATE ATTENTION!!!!RECALL NECESSARY. WHEN IT HAPPENS CAR SPEEDS UP!!!!!!!!!!!!! *TR

THIS COMPLAINT IS FOR A 2010 BMW 535I XDRIVE. I WENT INTO THE GARAGE TO START MY CAR THIS MORNING WEDNESDAY, 10/28/09 AND THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SHAKING. I MOVED THE CAR OUT OF THE GARAGE AND SHUT OFF THE ENGINE TO SEE IF IT WOULD RESET, I STARTED THE CAR UP AGAIN AND THE CHECK ENGINE LIGHT WAS STILL ON AND THE CAR CONTINUED SHAKING, I DROVE THE CAR ABOUT 50FT TO SEE IF IT WOULD STOP SHAKING AND LIGHT WOULD GO OUT BUT IT DID NOT. I DROVE THE CAR BACK INTO THE GARAGE AND WAITED ABOUT A 1/2 HOUR TO TRY IT AGAIN IT WAS THE SAME PROBLEM. I CONTACTED THE SERVICE DEPARTMENT WHOM ADVISED ME TO CONTACT ROADSIDE ASSISTANCE TO HAVE THE CAR TOWED IN BECAUSE IT SHOULD NOT BE DRIVEN. I HAD THE CAR TOWED TO OPEN ROAD BMW WHERE I HAD PURCHASED THE CAR FROM TWO (2) MONTHS AGO. I SPOKE WITH THE SERVICE ADVISOR AND ASKED HAD ANYONE ELSE EXPERIENCED THIS PROBLEM HE SAID YES ON THE 2009 AND 2010 MODELS IT SEEMS TO BE THE FUEL PUMP. THERE SEEMS TO HAVE BEEN A PROBLEM WITH THEM, BUT ONCE THEY HAVE BEEN REPLACED THAT SEEMS TO HAVE FIXED THE PROBLEM. I AM WAITING TO HEAR BACK FROM THE SERVICE DEPARTMENT. *TR

TL*THE CONTACT OWNS A 2010 MERCEDES BENZ 350E. HE STATED THAT ON THE LEFT SIDE OF THE STEERING COLUMN THERE ARE 2 OPTIONS, ONE FOR THE CRUISE CONTROL AND ONE FOR THE TURN SIGNAL; HOWEVER, WHEN ATTEMPTING TO ACTIVATE THE TURN SIGNALS, THE CRUISE CONTROL ACTIVATED. THE TURN SIGNAL AND THE CRUISE CONTROL BUTTONS ARE TOO CLOSE TOGETHER. THE DEALER STATED THAT THEY HAVE NOT RECEIVED ANY COMPLAINTS AND THAT ALL OF THE 2010 MERCEDES-BENZ WERE DESIGNED THAT WAY. THE INCORRECT OPTION WAS ACTIVATED ON TWO OCCASIONS. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 1200. UPDATED 11/03/09 *BF UPDATED 11/04/09*JB