VIN REPORT

SADCK2BV8HA4967362017 JAGUAR F-PACEPrestige

19of 100
Low Risk
Buyer Risk Score
Recalls · Model-Wide
4
4 campaigns (all model years)
Safety Grade
D
66/100 composite
Complaints · 2017
64
NHTSA filed · 2017 F-PACE
Vehicle Age
9 yrs
Made in ENGLAND
BUYPurchase Verdict

2017 JAGUAR F-PACE was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 4 open recalls on record — verify these have been repaired before purchase. 64 owner complaints include 2 reported injuries, indicating real-world safety incidents beyond normal wear.

20 MPG
Verdict & Risk Assessment
📄

Executive Summary

2017 JAGUAR F-PACE

2017 JAGUAR F-PACE was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 4 open recalls on record — verify these have been repaired before purchase. 64 owner complaints include 2 reported injuries, indicating real-world safety incidents beyond normal wear.

  • 4 open recalls — verify these have been repaired before purchase
  • 2 injuries reported across 64 owner complaints
  • Common owner-reported issues: overheating, stalling, fire
  • Engine/Powertrain is flagged in both recalls and owner complaints — double-confirmed failure pattern
  • Component failure cascade detected — a known defect pattern that typically leads to more severe downstream damage
Owner Complaint Intelligence

64 owner complaints filed — top areas: Engine/Powertrain (53%), Electrical (17%), Other (8%). Common issues: overheating, stalling, fire, check engine light, electrical problems. 3 crashes reported.

19
of 100
Low Risk
Low risk profile — minor signals only, likely routine.
LOWMODERATEHIGHCRITICAL
2 Contributing Risk Factors
4 model-wide recalls on record
+12
Elevated fire risk signals detected
+7
Critical Alerts

Title Brand Check

Mined from auction damage fields and listing titles — not a DMV title history pull

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle

Vehicle Specifications

Decoded from NHTSA vPIC database

Make
JAGUAR
Model
F-PACE
Year
2017
Trim / Series
Prestige
Body Style
Sport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Vehicle Type
MULTIPURPOSE PASSENGER VEHICLE (MPV)
Drive Type
AWD/All-Wheel Drive
Fuel Type
Gasoline
Engine
6-cyl 3L 340 hp
Transmission
Automatic
Doors
5
Manufacturer
JAGUAR LAND ROVER LIMITED
Assembly
SOLIHULL, UNITED KINGDOM, ENGLAND
Curb Weight
4,200 lbs
GVWR
Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
Base MSRP
$49,700

Assembly Plant Quality

Plant: SOLIHULL, UNITED KINGDOM

CQuality55/100
Standard📍 SOLIHULL, UNITED KINGDOM

No specific quality data available for this plant. No documented recall or complaint concentrations on record.

Safety

Safety Intelligence

Composite analysis from NHTSA recall, complaint, and crash data

D
Score: 66/100
Crash Test Rating20/40
Recall Safety21/30
Complaint History25/30
30/100Moderate
  • ▸Fuel system recall
28/100
Moderate
9 of 20 safety features detected
Missing: Automatic Emergency Braking, Pedestrian AEB, Forward Collision Warning
Elevated
  • ▸2 complaint(s) involved a fire
Elevated
  • ⚠2 recalls on same component: Electrical
  • ⚠Safety system appears in both official recalls and owner complaints

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.

Engine/Powertrain
↻ 1 recall✦ 34 complaints
Electrical
↻ 2 recalls✦ 11 complaints
Fuel System
↻ 1 recall✦ 1 complaint

Driver Assistance Features

ADAS equipment data from NHTSA vPIC database

Forward Collision Warning?Unknown
Automatic Emergency Braking?Unknown
Pedestrian AEB?Unknown
Rear AEB?Unknown
Lane Departure Warning?Unknown
Lane Keep Assist?Unknown
Lane Centering Assist?Unknown
Blind Spot Monitoring~Optional
Rear Cross Traffic Alert?Unknown
Adaptive Cruise Control?Unknown
Adaptive Headlights~Optional
Auto High Beam✓Standard
Parking Assist?Unknown
Backup Camera✓Standard
Electronic Stability Control✓Standard
Tire Pressure Monitoring?Direct
Event Data Recorder?Unknown
Crash Notification✓Standard
Dynamic Brake Support✓Standard
Keyless Ignition✓Standard
Recalls4

Deferred Failure Risk

Vehicle-specific risks from this model-year's complaint record, known defects, and service milestones

50/100
Warning Deferred Risk
The engine/powertrain system is the most-reported problem for the 2017 JAGUAR F-PACE — 34 NHTSA complaints (53% of all filings). Prioritize it in a pre-purchase inspection.
⚠No odometer data on record. Items marked VERIFY below are age-based maintenance reminders — general guidance, not confirmed findings for this specific vehicle. Confirm actual mileage and service history with the seller.
CASCADECriticalFailure Cascade
Cascade already triggered — downstream damage likely in progress
Have a specialist inspect all systems connected to the failed component before purchase
One failed component has created stress on connected systems. Repair costs compound quickly — a $500 fix can become $3,000+ if cascade damage is ignored.
COMMONLY REPORTEDCriticalEngine/Powertrain
34 owner complaints · 53% of all filings · 1 crash-involved
Inspect the engine/powertrain system before purchase — the most-reported problem for the 2017 JAGUAR F-PACE
Owners of the 2017 JAGUAR F-PACE report engine/powertrain issues more than most other systems. Complaints concentrated in one area often signal a systemic weakness worth a targeted pre-purchase inspection.
COMMONLY REPORTEDHighElectrical
11 owner complaints · 17% of all filings
Inspect the electrical system before purchase — the 2nd most-reported problem for the 2017 JAGUAR F-PACE
Owners of the 2017 JAGUAR F-PACE report electrical issues more than most other systems. Complaints concentrated in one area often signal a systemic weakness worth a targeted pre-purchase inspection.
VERIFYCriticalTiming Chain Tensioner
Typical interval: 120,000 mi / 10 yr · Verify service records (no odometer on file)
Verify timing chain tensioner service history with the seller
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
VERIFYCriticalWater Pump
Typical interval: 100,000 mi / 8 yr · Verify service records (no odometer on file)
Verify water pump service history with the seller
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
VERIFYHighTransmission Fluid / Service
Typical interval: 60,000 mi / 5 yr · Verify service records (no odometer on file)
Verify transmission fluid / service service history with the seller
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
VERIFYHighDifferential / Transfer Case Fluid
Typical interval: 50,000 mi / 4 yr · Verify service records (no odometer on file)
Verify differential / transfer case fluid service history with the seller
On 4WD/AWD vehicles, neglected differential or transfer case fluid causes metal-on-metal wear. Replacement costs $1,500–$4,000.
VERIFYHighCoolant Flush
Typical interval: 100,000 mi / 5 yr · Verify service records (no odometer on file)
Verify coolant flush service history with the seller
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
VERIFYModerateSpark Plugs (iridium/platinum)
Typical interval: 100,000 mi / 8 yr · Verify service records (no odometer on file)
Verify spark plugs (iridium/platinum) service history with the seller
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
VERIFYModerateFuel Injectors
Typical interval: 120,000 mi / 10 yr · Verify service records (no odometer on file)
Verify fuel injectors service history with the seller
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.

NHTSA Safety Recalls

4 RECALLS
4found
ℹ

NHTSA VIN-specific recall lookup returned no data for this VIN. The 4 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

Average repair completion across 4 recalls is ~65%. Always ask the seller for dealer service records confirming each repair.

65%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

JAGUAR Recall Completion Rate — Industry Context
81%Poor

JAGUAR has a below-average recall completion rate (81%). Open recalls on this vehicle may go unaddressed longer than average (~24 months). Verify completion before purchase.

Avg time to remedy open recall: ~24 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
24mo
#17V153000
Sep 2017

POWER TRAIN:DRIVELINE:DRIVESHAFT

SummaryJaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017 Jaguar F-PACE vehicles equipped with automatic transmissions. These vehicles may have been built with a rear driveshaft that is too short, potentially resulting the driveshaft separating from the vehicle.
Read full details...
ConsequenceIf the driveshaft detaches, a loss of drive power would result, increasing the risk of a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#17V491000
Apr 2017

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

SummaryJaguar Land Rover North America, LLC (Jaguar) is recalling one 2017 Jaguar F-PACE vehicle equipped with a 3.0L engine. A bolt used to attach the high pressure fuel pump may be too long. As a result, the fuel pump may not be properly secured and the fuel line may crack and leak.
Read full details...
ConsequenceA fuel line crack may leak fuel into the engine compartment, increasing the risk of a fire.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#17V678000
Invalid Date

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

SummaryJaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
Read full details...
ConsequenceA blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#18V052000
Dec 2018

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

SummaryJaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 F-Pace vehicles. The Instrument Cluster (IC) may intermittently go blank.
Read full details...
ConsequenceA blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

Recall Intelligence

Detailed analysis of recall history and severity

LONG-STANDING OPEN
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
9.6yr open
POWER TRAIN:DRIVELINE:DRIVESHAFT
9.2yr open
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
7.9yr open

⚠ One or more recalls have been open for over 5 years — may never have been repaired on this vehicle.

04/08/2017
4 total campaigns
Engine/PowertrainFuel SystemElectrical
1
Part Replacements
2
Software/OTA Updates
0
Buyback/Refund
0
High-Effort Repairs
⚠ 3 recalls are over 2 years old — statistically less likely to have been completed. Verify repair status with any dealer using your VIN.

Recall Remedy Effectiveness — Complaints Continue After Fix

RECALL DIDN'T FIX IT

Owner complaints filed AFTER recall remedies were issued for the same components

90% of complaints about "FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP" were filed AFTER recall campaign 17V491000 (2017-04-08) — the recall remedy may not have fully resolved the issue.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
90% post-recall
Recall: 2017-04-082 before · 18 after#17V491000
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
65% post-recall
Recall: 2018-12-017 before · 13 after#18V052000
POWER TRAIN:DRIVELINE:DRIVESHAFT
83% post-recall
Recall: 2017-09-031 before · 5 after#17V153000

Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.

Manufacturer Recall Response Time

Time between first owner complaint and recall issuance

9mo
Lag from first complaint to recall
First complaint: 2016-06-30 · Recall issued: 2017-04-08

Recall was issued within 9 months of first complaints — relatively prompt response.

Complaints64

Complaint Intelligence

64 complaints analyzed across 10 system categories

Engine leads owner complaints (52%), most reported when the vehicle was 6–8 yrs old (around ~60k mi). Also common: Electrical System (17%), Fuel/Propulsion System (16%). Of the 14 owners who cited mileage, problems clustered around ~60k mi (most ~31k mi–~95k mi).

When issues get reported (vehicle age)
<1 yr
16%
1–2
10%
3–5
28%
6–9
46%
10+
0%

Based on 61 complaints with a reported incident date. Of the 14 owners who cited mileage, most reported issues at ~31k mi–~95k mi.

Most-reported issues & typical onset
Engine
typically 6–8 yrs old · ~60k mi
52%
Electrical System
typically 2 yrs old or newer
17%
Fuel/Propulsion System
typically 5–7 yrs old
16%
Power Train
typically 6–8 yrs old
9%
Visibility/Wiper
typically 2 yrs old or newer
8%
2 injuries3 crashes2 fires
Engine/Powertrain
1 crash34
Electrical
11
Other
5
Visibility
4
Safety Systems
2 crash1 inj2
Body/Structure
1 inj2
Suspension/Wheels
2
Steering
2
2017
9
2018
3
2019
2
2020
2
2021
7
2022
6
2023
7
2024
15
2025
3
2026
7
↑ 71% trend in recent years (increasing complaints)
Declining -50%
11
Last 24 months
22
Prior 24 months
PEAKS SPRING (MAR–MAY)

32% of complaints filed in Apr & Oct — may indicate temperature-sensitive or weather-related failures.

J
F
M
A
M
J
J
A
S
O
N
D
Fire/smoke13
Engine stalling7
Electrical failure5
Sudden acceleration2
Brake failure1
Conditions Reported
Highway/high-speed (12)Startup (6)Parking/low-speed (4)Rain/wet (3)

Owner Complaints

HIGH VOLUME

64 safety complaints filed with NHTSA

64found
2
Fires
3
Crashes
2
Injuries
ODI #11771728FUEL SYSTEM, GASOLINE

The contact owns a 2017 Jaguar F-Pace. The contact stated that while driving at 60 MPH, a fuel odor was detected, and the vehicle was pulled over to the side of the road. A mobile mechanic inspected the vehicle and identified a leak in the fuel line. The contact was informed the fuel line required replacement. The failure mileage was approximately 117,000.

ODI #11745108ENGINE AND ENGINE COOLING

The contact owns a 2017 Jaguar F-Pace. The contact stated while driving 55 MPH, the low coolant warning light was illuminated. The contact pulled over to the side of the road and parked the vehicle. The message "Engine Overheating" was displayed, forcing the contact to turn off the vehicle. The contact was picked up to purchase coolant. The contact returned and added coolant to the vehicle. The vehicle was driven to the dealer, where the engine was taken apart under extended warranty coverage. The dealer diagnosed and determined that the engine needed to be replaced. The vehicle was repaired at the contact's expense. The manufacturer was notified of the failure but denied assistance. The failure mileage was approximately 38,249.

ODI #11738232ENGINE

I brought my car used with warranty and everything was fine even though I barely drove the car because I had another car that I used to commute so I really didn’t drive the car often. Within a week I noticed a loud sound but I didn’t think anything of it because it was a diesel engine. Within a year I was on the freeway and my car just stopped in mid traffic which a semi diesel truck almost hit me due to engine failure. My car just stopped and my check engine light did not come on until this day. My car is still not running because I took to a repair shop and they said that my timing chain had alot of wear it it would cost 4000 to 5000 to fix. I notice that this is a common problem for the jaguar f pace.

ODI #11734325ELECTRICAL SYSTEM,EXTERIOR LIGHTING

The front drivers side headlamp malfunctioned after condensation entered the lamp via rain and then humidity. The issue first started April 12, 2026. I was leaving to go on a 260 miles drive when I pulled out of the drive way and I started getting a flickering "Dipped Beam Fault". It started flickering on and off as I was picking up speed to merge onto the interstate. I drove all those miles with my left thumb on the Menu OK button to clear it. Then it would come back on again as I was going through two major cities. It was very distracting and I kept glancing down every time it would light up. It did this for 5 hours. Also, my signal light was malfunctioning but I always tried to use it even so because of the heavy traffic. I called Jaguar when I got home and the women on the line said she had never heard of anything like this before and to take it to the dealership. So I took it to Jaguar and they did a complete inspection and told me the entire light component would have to be replaced because the seal is not good-even though the car has less then 100,000 miles on it, no reported accidents, and I was not informed by the dealer it has this problem when I purchased a few months ago.

ODI #11710116ENGINE

Recurrent coolant leak. Known issue with Jaguar. Coolant system is known to have many weak spots due to plastic tubing and weak coupling joints. Had a repair costing $1500 dollars in 2022 just out of warranty. Now experiencing yet another coolant leak. Other owners have also had multiple leaks. I think Jaguar should be held accountable for a manufacturer defect.

ODI #11709815POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

Recall H009 is exactly what happened to my car I was turning in an intersection when I herd a loud boom and crackling I lost control almost hitting 2 cars and when I finally stopped I look below and my drive shaft had snapped and some of the drive shaft was stuck in the differential. Recall H039 is exactly what happened to my car I was driving my car and it suddenly cut off on me while driving I then had it towed to a mechanic shop and it smelled like gas after a couple attempts to start it the mechanic told me it was leaking gas from engine and out exhaust pipes the engine was flooded with gas and could have caught fire if kept driving after doing some research this exact recall H039 is what the mechanic had explained to me. My vin was not listed on the recalls but is an 2017 Jaguar F Pace 3.0 L vin is [XXX] these problems happen unexpectedly and no warning or anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11708269ENGINE

60,000 miles, the head gasket blew in traffic. Jaguar dealer quotes $35,000 to replace engine. This is not acceptable for a car of this price. I have been victimized by defective parts in our 2017 Jaguar F-Pace. These parts and repairs and associated costs should have been covered under warranty and recall. These catastrophic failures/repairs were due to known defective parts (clam shell "y" pipe, and outlet pipes). JLR Service Departments have been aware of these defects as published in their annual Service Department "Technical Bulletin" (2018). JLR has justified exhorbant repair costs, blaming the car owner rather than taking responsibility for manufacture defect. Parts were re-designed specifically because of these known defects. With no warning of over-heating, my F-Pace reached "Critical Failure", requiring Tow service. I specifically asked the JLG Service manager what caused this at 60,000 miles and the above was his explanation. I said this is a factory defect. His response was "It is absolutely a factory defect, but good luck getting Jaguar to admit to it." He then gave me Jaguar USA's number to report the issue and I am awaiting their response. This is a trend in this model and there is a class action being formed in response.

ODI #11700716ENGINE

My 2017 Jaguar F-Pace S (3.0L supercharged V6) experienced a sudden water-pump failure that led to overheating, loss of oil pressure, timing-chain slack, and complete engine failure. The failure began with the water pump, which caused coolant loss and intermittent overheating that was not accurately reflected on the dashboard temperature gauge. As the water pump deteriorated, the hydraulic timing-chain tensioners lost pressure, allowing the chain to slacken and eventually jump. This caused catastrophic internal engine damage, including piston-valve contact and metal contamination, requiring a full engine replacement. This sequence — water pump failure → overheating → timing-chain tensioner collapse → engine destruction — is known to occur on Jaguar’s 3.0L supercharged V6 engines. Multiple owners have reported similar symptoms (water pump failures, chain rattle, chain slack, engine ticking, and full failure). Jaguar’s own Technical Topics documents acknowledge timing-chain slack due to tensioner issues on these engines. This is a safety defect because the engine can shut down suddenly while driving, which puts the driver and others at risk. My engine failed unexpectedly, without sufficient warning on the instrument cluster, creating a dangerous situation. I request that NHTSA investigate this defect pattern to determine whether a recall or manufacturer action is necessary to prevent further engine failures and safety risks.

ODI #11690542ENGINE

Error Message: While driving at speeds of 60-65 miles per hour, a coolant leak occurs, resulting in a loss of engine power and reduced control over the vehicle, endangering myself and surrounding commuters. The local dealership inspected the car, but Jaguar Land Rover North America, LLC refused to authorize the necessary repairs, despite being provided with their Technical Service Bulletin (TSB) Reference: JTB00602 (or JTB00602v2 for later revisions). This is a known issue with the vehicle, which the company is aware of due to several lawsuits. I have already incurred costs for some repairs to make the car safe to operate, but the dealer has informed me that additional work is required.

ODI #11654672ENGINE

our F-Pace had 120,000 miles. Worked great, very reliable, but then out of nowhere while driving the car the low coolant light came on and with in a minute the engine shut down and the car was dead. I had all I could do to get the car off the interstate with traffic behind me going 70mph. I am very lucky that I was not slammed into from behind as the car literally lost all power. I got it to the side of road with steam blowing out the engine. I called 911 and the fire department came and the police. The vehicle was then towed to the Brentwood, TN Jaguar dealer and they confirmed for $250 service fee that the engine was blown up. The Y Pipe cracked and all the coolant blew out and the engine overheated and was destroyed. They said the fix was $23-$25,000 for a new motor. Throw much research on the Jaguar forums online it is a well documented problem on the 2017 F-Paces that the Y pipe cracks leading to a discharge of the coolant leading to engine failure. It is also known that Jaguar fixed this problem on the 2018 forward models. Leaving owners of the 2017 F-Pace to literally be at the risk of engine failure at any moment. There was barely enough time for me to get the car off the road while coasting with a dead engine and limited power steering. This needs to be recall and Jaguar should be compensating those who have incurred loss. We had to sell the car to a wholesaler for $2500 because the car was worth less than the new engine cost would be to fix it.

ODI #11627577AIR BAGSCRASH1 INJURY

AIRBAGS DID NOT DEPLOY UPON COLLISION WITH ANOTHER VEHICLE. THE 2017 F-PACE JAGUAR WAS INSPECTED BY BOTH A COLLISION SPECIALIST AND AN INSURANCE AGENT AND IT WAS DEEMED A TOTAL LOSS. THE POLICE CRASH REPORT INDICATES THAT THE AIRBAGS DID NOT DEPLOY. PRIOR TO THE ACCIDENT THERE WERE NO WARNINGS OR INDICATIONS THAT THE AIRBAGS WERE INOPERABLE. DRIVER WAS TAKEN TO THE HOSPITAL FROM THE ACCIDENT LOCATION BECAUSE OF SEVERE CHEST AND SHOULDER PAIN.

ODI #11620402POWER TRAIN

Particulate matter sensor (PMS) circuit fault code P24C6 stored in PCM. Even after PMS replacement/repair, the check engine light came back. In the meantime, Jaguar Land Rover dealership became Land Rover dealership. Now that LR dealership won't fix this.

ODI #11611051ENGINE,FUEL/PROPULSION SYSTEM

Oil leaking from turbo charger into exhaust.

ODI #11601272ENGINE AND ENGINE COOLING

The contact owns a 2017 Jaguar F-Pace. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low engine coolant level warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The dealer was contacted and notified of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.

ODI #11597361ENGINE,FUEL/PROPULSION SYSTEM

Overheating engine. Was driving and all of a sudden with no warning the temperature gauge went up to hot and engine was overheating. I was told by the dealer that my engine is gone and it was going to cost me $5,000 just to break the engine down and just diagnosed the problem.

ODI #11590862ENGINE,FUEL/PROPULSION SYSTEM

I am writing to file a formal complaint against Carvana regarding the purchase of a 2017 Jaguar F-Pace. Despite driving less than 4189 miles, the vehicle requires extensive repairs costing $8,600.00 before taxes, with additional maintenance costs of $1,400.00. Carvana misrepresented the vehicle's condition, failing to disclose multiple engine and coolant leaks, which were discovered after purchase. They also did not inform me that an extended warranty was not available for the vehicle, and neglected to provide a copy of their inspection report details. The remaining vehicle loan is $28,000.00. Upon contacting Carvana about these issues, they stated that the car was outside the return window and refused further assistance. The repairs needed were massive and consistent with pre-existing conditions, indicating that Carvana neglected to perform adequate maintenance or disclose the damage. I am a remote worker and only travel to take my children to and from school daily. Despite this limited use, the vehicle has incurred significant damage, including massive oil and coolant leaks, posing a risk of injury to myself and my children, as well as the potential for explosion due to the extent of the leaks. Carvana's failure to disclose the vehicle inspection report at the time of purchase was a deceptive practice that concealed preexisting mechanical failures. This deceptive behavior placed me along with 4 minor children at risk of injury and a potentially catastrophic auto engine explosion or fire due to the extent of the leaks. Please investigate this known coolant leak issue that extends to oil engine issue it's many other owners are experiencing the same issue. This is why Carvana fails to offer extended warranty on purchase. This is a known issue impacting many other 2017 jaguar fpaces around or at same mileage mark. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11589945ENGINECRASH

I have experienced issues of unintended acceleration, randomly ,over the years of my ownership. The latest incident was the most hazardous, causing damage to my vehicle, and lack of confidence for my safety.

ODI #11587769ENGINE

While driving my vehicle, the low coolant level light came on the dashboard, so I went to AutoZone to purchase a jug of coolant fluid. On my way home, the low coolant level warning remained active, and as soon as I arrived in my driveway, the engine overheating light illuminated. I promptly turned off the vehicle and it remained stationary for a week before I had it towed to the dealership to determine the underlying cause of the coolant leak. A representative from the dealership informed me that the diagnostic fee would be $390 in order to determine the root cause of the coolant leak. Shocked by the high cost, I contacted the service manager who had mentioned the fee to the representative. He called me to let me know that he was aware I had reached out to the “higher-ups” about the fee. The next day, he clearly retaliated by instructing his co-worker a skilled Jaguar mechanic to take their time diagnosing my coolant leak in order to ensure I would pay his intended price. He called with a smug tone, as if to say "I told you so", and informed me that the price tag to fix my problem is $1300. He then asked if I wanted to proceed with the repairs, to which I replied absolutely not. I stated that I would reach out to the GM. If it took a skilled Jaguar mechanic two hours to determine that my coolant leak was caused by a thermostat housing, why should I feel confident that he can complete the repairs? I have seen a lot of posts on Jaguar forums about coolant leaks that should have been addressed as part of recalls. All 2017 Jaguars seem to have this issue. A quick internet search confirmed that this problem is widely recognized, leading Jaguar to change the defective parts and release a service bulletin addressing it. Despite being well aware of the problem, Jaguar is unwilling to fix it but want customers to pays for their faulty design.

ODI #11585185EXTERIOR LIGHTING

While driving in the rain the headlights stopped working. An error popped up on the dashboard indicating a dipped beam fault. When I stopped there was condensation or water inside the headlight lenses on both sides and the lights would not turn back on in the on or auto position. The bright light indicator showed high and low beams but none of the lights would work except for the fog lights. We are having to replace both head light assemblies and bulbs but have not had the repairs completed yet.

ODI #11584027ENGINE

Since 2019, I have reported that every fall (I have the service orders), when the weather changes and I turn on the heat, the check engine goes on and does not turn off. When I went to have this same issue serviced in January of this year, the service department found that the Timing Chain failure was causing the problem. Because my car was now out of warranty, Jaguar would not pay for it. However, upon further investigation, I discovered that this issue had resulted in complete recalls of my vehicle in other countries but not the US. So, I insisted that the service department put in a claim against Jaguar corporate. Jaguar corporate agreed to pay 40% of the repair cost, agreeing that there is a problem with the engine's design. This repair is costly and has nothing to do with how I maintain my car but a poor diesel engine design. "The timing chain breaks while driving, the car will immediately grind to a halt. It's also likely that some valves will be bent as they contact the pistons (the timing chain prevents this from happening by keeping everything moving in time). Significant valve/piston damage will occur.

ODI #11581675ENGINE

Timing chain stretched which caused engine to seize and fail at 80,000 miles. Engines replaced along with new timing, chains and belts. Two months later, the turbo seized and failed. Turbo had to be replaced. This is a known problem with jaguar for this year and model car. There are two more with the exact same problem at my mechanics right now.

ODI #11579660VISIBILITY/WIPER

Windshield. The Jaguar 2017 F Pace windshield is very fragile. While driving down [XXX] on multiple occasions, a pebble has hit my window and caused a huge crack. On the most recent occurrence the pebble was still in my window shield after returning home. I was traveling around 70 to 75 mph when the pebble hit my windshield. I am now on my 5th window shield since purchasing the vehicle in Dec 2019. When purchased, the vehicle had 31K miles and due to the shut down (2020)and work from home, the vehicles was barely driven. Jaguar Land Rover DFW 972.295.9783 has records of all my service calls regarding windshield replacement. The cracks have been both on the driver and passenger side. These windshields on average are $350 and up. Yes the problem has been confirmed by dealer.(Jaguar Land Rover DFW Hwy 114 Dallas TX). No Yes by the dealer (Jaguar Land Rover DFW Hwy 114 Dallas TX.) No No there were not warning lights before hand. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11577010ENGINE,VISIBILITY/WIPER

This car had about 27, 950 miles on it! While driving the low coolant light came on. Stopped at once and checked the coolant level. I was only slightly low. Added more coolant and light went out, this was about one week ago, 3/3/2024. The next day after two miles, low coolant light. Again added more coolant. The next day after a few miles, the car smelled of oil or something unusual, a burning smell, as my wife was driving it, no warning lights this time, this happened while stopped at a stop light. Suddenly the entire front of the car was covered with smoke! My wife said she thought the car was on fire. She pulled into a parking lot and stopped the car. The smoke subsided and she called me. The car did not appear to be overheated and the temperature gauge was normal. Adding more coolant temporally solved the issue. I have taken the car into the Jaguar dealer and they immediately knew what the problem was, seems that ALL 2017 JAGUARS have this problem. An internet search verified the problem is so well know that Jaguar changed the defective parts and issued a service bulletin addressing this problem, BUT even though our car is well within the warranty mileage, the Jaguar dealers said that I would have to pay in excess of $3600 to get our car repaired! This is outrages! the car is not safe to drive and Jaguar is well aware of the problem, yet they refuse to correct it unless the customer pays for Jaguar's faulty design!!

ODI #11574405ENGINE

On [XXX] I stopped at a local gas station to refuel. Immediately after leaving the gas station I heard a loud noise and the car went into limp mode. All the warning light were illuminated and lots of white smoke poured out of tailpipes. The diagnosis was that the turbo had filled with oil destroying both the turbo and motor. Total repair costs were close to $17,000 for remanufactured turbo and motor. This seems to be the exact same issue others have noted. There are class action law suits in the UK, Australia and the US for dpf failure leading to engine and turbo failure. Car has 95,000 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11565428ENGINE

Was accerelating from stop, heard a pop and vechical went into limp mode with several warnings on dash. Pulled over and white smoke was coming from exhaust. Turbo had blown and sucked all oil into exhaust and catalytic converter. Repairs were 6k. I was lucky as it did not blow engine.

ODI #11552813ELECTRICAL SYSTEM

The contact owns a 2017 Jaguar F-PACE. The contact stated that after starting the vehicle, the contact became aware that the instrument cluster was not functioning as needed. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 18V052000 (Electrical System), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 135,000.

ODI #11534598ENGINE

The impeller fan on the turbo was improperly balanced and caused shrapnel to travel downstream through the turbo, engine, diesel particulate filter and the exhaust system. When this happened the vehicle immediately shut down and was unable to drive. Had this happened on a highway or busy road, an accident would have been called. When the vehicle was towed to the dealership, the technician informed us that there was another model in their shop with the exact issue being repaired. The vehicle had been properly maintained with the manufacturer's service at required intervals. There was no indication that there were any issues related to this incident before it occurred. Here is a link to the service video upon diagnosis: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11532399POWER TRAIN,ELECTRICAL SYSTEM

While driving alert system displays “charging system fault” without any further warning car begins to slow down and all the system alerts start flashing, windshield wipers come on and then car come to stop. Unable to put car in park or unable to shut it off.

ODI #11521061ENGINE

2017 Jaguar fpace with 52k miles starting leaking coolant and is in the dealership for an expensive repair and suggested below parts needs replacement. Repair alone costs $4000 as it is of factory warranty. 1) waterpump 2) coolant pipes and hoses 3) belts Also opened a case with Jaguar but no response yet. Seen lot of Jaguar forums with coolant leaks which should have been taken care as part of recalls. Manufacturer should address the quality issues on coolant leaks. Being branded alone doesn’t suffice , they should maintain the reliability.

ODI #11514091POWER TRAIN,UNKNOWN OR OTHER,ENGINE

Catastrophic "Critical" coolant system failure. Resulting in vehicle completely disabled on the roadside. Police and Fire Dept. responded. I have been communicating with Jaguar North Scottsdale and Jaguar Land Rover North America LLC for resolution. The Coolant System defective parts were identified in 2017, newly designed "y" pipe and outlet pipes, single extruded pipes, have been available since 2018. (See Attached Technical Bulletin). Jaguar has not offered these repairs under warranty or recall to their vehicle owners, rather, shifting the blame on the consumer. JLR has had knowledge and remedy to their disposal and have done nothing to rectify the poorly designed Coolant System, which under many circumstances has also created catastrophic engine failure, warped heads and engine block. The Service Manager at Jaguar North Scottsdale admitted that the, "coolant system was poorly designed at best".Jaguar Forums on the internet are filled with numerous complaints about this issue; this could obviously be rectified through a recall, as evidenced by the fact that JLR Service Departments have available for installation, the redesigned parts. There were no gauges or impending warning messages prior to the "critical alert" message which displayed simultaneously with steam pouring from underneath the hood and exiting the exhaust system.

ODI #11507216SERVICE BRAKES

The contact owns a 2017 Jaguar F-Pace. The contact stated while depressing the brake pedal there was a squeaking sound coming from underneath the vehicle. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the rear brake pads failed and needed to be replaced. The rear brake pads were replaced; however, approximately a month later, the squeaking noise returned. The vehicle was returned to the dealer where the brake pads were cleaned but the failure reoccurred. The vehicle had not been repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 52,344. The consumer stated the manufacture was made aware of the problem. The dealer was unable to assist with the vehicle because there were no recalls listed.

ODI #11505064EXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHER

Gear selector sticks at start-up and doesn't raise up to engage the car out of park. Have turn off the vehicle and re-start for the gear selector to raise. Trunk hatch will sometimes raise only part-way. Interior light panels for trunk button do not illuminate.

ODI #11495519VEHICLE SPEED CONTROL

I have done lots of research and have noticed that there is a lot of issues that the F-Pace has been experiencing with the turbocharger. At some point Jaguar needs to take responsibility and call for a recall. Its a shame that a vehicle that represents prestige has been found to not be a reliable vehicle and to top it all off the parts are over priced. $2500 cost is a lot of money to spend for a vehicle that hasn't reached a 100,000 miles.

ODI #11489777ENGINE,FUEL/PROPULSION SYSTEM

JUST PULLED ONTO THE INTERSTATE AND WAS EXCELLING, (55 MPH) HEARD WHAT SOUNDED LIKE "POP" AND THE CAR IMMEDIATELY WENT INTO A "RESTRICTED PERFORMANCE" MODE. I PULLED OVER IMMEDIATELY TO SEE IF I HAD POPPED A TIRE; HOWEVER WHITE SMOKE WAS PLUMMING FROM THE EXHAUST. I COULDN'T DRIVE MY CAR AT ALL. I THEN CONTACTED ROADSIDE AND THEY PICKED THE CAR UP. THEN CALLED JAGUAR OF IN ATLANTA AND DESCRIBED WHAT HAPPENED. I WAS TOLD THAT THE TURBO HAD PROBABLY GONE OUT. JAGUAR SERVICE CONFIRMED THE TURBO HAD INDEED GONE OUT, AS WELL AIR COOLANT FAN AND POSSIBLY FUEL INJECTOR SENSOR. SO FAR AT $5K. UPON DOING SOME RESEARCH IT'S BEEN FOUND THAT A PLETHORA OF PEOPLE WITH THE SAME VEHICLE, AROUND THE SAME MILEAGE (56K MILES), ARE HAVING THIS SAME ISSUE. WHEN IS A RECALL GOING TO BE ISSUED AND ALL OF US GET OUR MONEY BACK FOR THIS NEGLIGENCE.

ODI #11485839ENGINE

I was driving on the highway at about 65 MPH and the car just locked up and stopped working. Everything on the dashboard began flashing. Luckily I had enough momentum to pull over to the side of the road. I took it to Tacoma Jaguar who refused to even diagnose it for over two weeks. When they finally diagnosed it they informed my husband and myself that the timing belt snapped and I needed an entirely new engine which would cost $32,000!!! The car is BARELY 5 years old and has less than 60,000 miles on it.

ODI #11468595SERVICE BRAKES, HYDRAULIC,ENGINE

The contact owns a 2017 Jaguar F-Pace. The contact stated that extra travel time was needed for the vehicle to come to a complete stop with an abnormal, screeching sound coming from the vehicle without warning. The contact took the vehicle to the dealer and had the braking system repaired; however, the failure persisted. In addition to the brake failure, the contact stated that the vehicle began to shut off while driving at various speeds as an unknown warning light appeared on the instrument panel. The vehicle was taken back to the dealer and remained at the dealer without being diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

ODI #11461719ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

This has happened to us 3 times where we would have between 17-25 miles left on gas in our car and the vehicle would completely shut down on us; once on the freeway and once on an extremely busy street. Once the car shuts down, we can turn it on in terms of lights, music etc. however the car will not come back on to drive. I’ve reported this to jaguar in San Francisco more than once and they keep saying it’s the gas. Our gas never reaches the red line.

ODI #11457109VEHICLE SPEED CONTROL

The contact owns a 2017 Jaguar F-Pace. The contact stated while his wife was pulling into the driveway slowly, approximately 5 MPH, the vehicle experienced unintended acceleration. The driver depressed firmly on the brake pedal with both feet to avoid the vehicle running into the house. There were no warning lights illuminated on the instrument panel. The vehicle had not been diagnosed or repaired. The contact had not notified the manufacturer of the failure. The approximate failure mileage was 46,000.

ODI #11427854LANE DEPARTURE

The contact owns a 2017 Jaguar F-Pace. The contact stated that the vehicle experienced some jerking, pulling, and skidding with the rear tires. The contact had the tires replaced four times. The contact stated that the vehicle was taken to the dealer and the contact was informed that the lane driver assist was pulling on the rear tires while attempting to keep the vehicle in the lane while the contact was attempting to switch lanes. The vehicle was not repaired. The contact made the manufacturer aware of the failure. The approximate failure mileage was 60,000.

ODI #11423110ENGINEFIRE

The contact owns a 2017 Jaguar F-Pace. The contact stated upon entering the vehicle, the engine failed to turn over while starting the vehicle. The contact stated there was no warning light illuminated. The vehicle was taken to the local dealer and it was diagnosed with the super charger and the engine needing to be replaced. The vehicle was repaired. After retrieving the vehicle, the contact noticed that smoke was coming from the engine compartment. The contact stated that the vehicle stalled not allowing the contact to shift gears. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not yet repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 38,231.

ODI #11414269UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

IT STARTED WITH A LOW COOLANT LEVEL SIGN ON MY DASHBAORD ! NEXT THING I NOTICED WAS A LEAK. AFTER, A LITTLE CLICKING NOISE TOOK IT TO THE DEALER TURNS OUT ITS THE COOLANT AND HAS TO BE REPLACED WITH THE HOSES 3,500 WORTH.

ODI #11407193ENGINE

MY WIFE WAS AT A STOP SIGN AND PROCEEDED TO MAKE A LEFT HAND TURN. ONCE COMPLETING THE TURN ONTO A 35MPH ROAD SHE HEARD WHAT SHE DESCRIBED AS A "POP" AND THE CAR IMMEDIATELY WENT INTO A "RESTRICTED PERFORMANCE" MODE. SHE PULLED OVER IMMEDIATELY AND CALLED ME. I THEN CALLED JAGUAR OF PORTLAND AND DESCRIBED WHAT HAPPENED. HE SAID TO TURN THE CAR OFF AND BACK ON AGAIN. IF THE "RESTRICTED PERFORMANCE" ICON IS GONE THAN GO AHEAD AND DRIVE IT HOME. MY WIFE DID EXACTLY THAT AND THE ICON WAS GONE SO SHE PROCEEDED DOWN THE ROAD AGAIN. SHE DROVE ABOUT 2,000 FT. WHEN SHE SAID SHE NOTICED SOME WHITE SMOKE COMING FROM THE EXHAUST SO SHE PULLED OVER AND SHUT THE CAR OFF AGAIN. I THEN CONTACTED JAGUAR ROADSIDE AND THEY PICKED THE CAR UP. I HAVE BEEN TOLD THAT THE TURBO HAD GONE OUT AND THAT THE ENGINE WAS GOING TO NEED REPLACED. ALL OF THIS AFTER ONLY A WEEK TO A WEEK AND A HALF AFTER JAGUAR PERFORMED A FULL MAINTENANCE/SERVICE ON THE VEHICLE AND REPLACED A THERMOSTAT. UPON DOING SOME RESEARCH IT'S BEEN FOUND THAT A LOT OF PEOPLE WITH THE SAME VEHICLE, AROUND THE SAME MILEAGE, ARE HAVING ENGINES REPLACED.

ODI #11407199POWER TRAIN,ENGINE

IN MOTION ON THE INTERSTATE, SUFFERED CATASTROPHIC ENGINE FAILURE DUE TO TURBO FAILURE THAT STARVED THE ENGINE OF OIL. ALL MAINTENANCE UP TO DATE AND COMPLETED ON TIME AT JLR. 91K MILES ON THE ENGINE. HAD TO FULLY REPLACE THE ENGINE, TURBO (X2), CATALYTIC CONVERTER, WATER PUMP, AND NUMEROUS SENSORS. THE ENGINE DID NOT OVERHEAT NOR WERE THERE ANY WARNING CODES.

ODI #11406687ENGINE

WHILE DRIVING ON THE 75 HWY MY TIMING CHAIN BROKE (COMMON FOR THIS ENGINE, I AM FINDING OUT) AND THE ENGINE SHUT OFF CAUSING ME TO BRAKE AND NEARLY GETTING REAR ENDED. THEN WHILE TRYING TO CROSS TWO LANES TRYING TO GET TO THE SHOULDER WITHOUT ANY POWER, I NEARLY GOT HIT SEVERAL TIMES. BEYOND A MAJOR SAFETY ISSUE, TIMING CHAIN FAILURE RESULTING IN NEEDING NEW ENGINE.

ODI #11387923ELECTRICAL SYSTEM,SEATS,VISIBILITY/WIPERFIRE

WHILE VEHICLE POWERED ON, REAR PASSENGER SIDE SEAT HEATER CAUGHT FIRE / ELECTRICAL FIRE WITH SIGNIFICANT, ONGOING SMOLDERING. BURNED SEATING AND PASSENGER. REQUIRED PASSENGERS TO IMMEDIATELY EVACUATE THE VEHICLE. SEAT HEATER FIRE IMPACTED CABIN CLIMATE CONTROL, DEFROST SENSORS, WINDSHIELD WIPER SENSORS AND MORE. FIRE CONTINUED WHILE PARKED AND RUNNING. TOXIC ELECTRICAL FIRE SCENT PERMEATES VEHICLE. PHOTOS AND VIDEO AVAILABLE.

ODI #11340598ENGINE

WHILE DRIVING CHECK ENGINE LIGHT ILLUMINATED. STOPPED TO GET GAS AND AFTER RESTART THE CHECK ENGINE LIGHT WAS GONE. LATER THAT EVENING WHILE DRIVING NORMAL SPEED LIMIT THERE WAS A LOUD CHATTER FROM THE ENGINE AND THEN WHITE SMOKE BILLOWED FROM THE EXHAUST. PULLED OVER TO THE SIDE OF THE ROAD AND TRIED TO RESTART. ONE CLICK BUT THE VEHICLE DID NOT RESTART.

ODI #11315846TIRES

TL* THE CONTACT OWNS A 2017 JAGUAR F PACE S EQUIPPED WITH PIRELLI TIRES, TIRE LINE: P ZERO, TIRE SIZE: 265/40R/22. THE DOT NUMBER WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A WOBBLE IN THE TIRES. THE VEHICLE WAS TAKEN TO JAGUAR PORTLAND LOCATED AT (10125 SW WASHINGTON SQUARE RD, PORTLAND, OR 97223) WHERE IT WAS CONFIRMED THAT THE TIRES HAD EXCESSIVE ROLL FORCE. THE CONTACT STATED THAT 3 OF 4 TIRES WERE DEFECTIVE. THE CONTACT WAS NOT INFORMED WHICH OF THE THREE TIRES WERE DEFECTIVE. THE TIRES WERE NOT REPLACED. THE CONTACT STATED THAT THESE WERE REPLACEMENT TIRES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 38,000 AND THE TIRE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.

ODI #11280150ELECTRICAL SYSTEM,ENGINE

THE CAR HAS HAD TO HAVE 3 ENGINES. CAR OVERHEATED THE LAST TIME WHILE DRIVING IN CITY AND HAD TO HAVE TOWED TO DEALERSHIP.

ODI #11205357ENGINE

TL* THE CONTACT OWNS A 2017 JAGUAR F-PACE. WHILE DRIVING 40 MPH, THE ENGINE SEIZED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE CONTACT OBSERVED SMOKE COMING FROM THE VEHICLE, PULLED OVER, AND HAD THE VEHICLE TOWED TO RUSNAK/PASADENA JAGUAR (337 W COLORADO BLVD, PASADENA, CA 91105, (626) 714-3162). THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE PERFORMANCE RESTRICTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

ODI #11128203ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

THE VEHICLE, WHICH WAS LESS THAN 18 MOS OLD, WAS AT RANDOM TIMES HAVING DIFFICULTY STARTING (CHUGGING AND HESITATING). I TOOK IT INTO THE SHOP, AND AFTER ONE DAY THEY SAID THEY COULD NOT REPLICATE THE PROBLEM. THEN, ABOUT A WEEK LATER I WAS SITTING AT A RED LIGHT IN HEAVY TRAFFIC WHEN THE VEHICLE SUDDENLY AND UNEXPECTEDLY SHUT OFF. I DEPRESSED THE BRAKE AND PRESSED THE BUTTON TO START THE CAR, BUT NOTHING HAPPENED. THEN, I PRESSED IT AGAIN AND IT CHUGGED A LITTLE. I PRESSED IT AGAIN AND IT CHUGGED AND HESITATED A BIT BEFORE STARTING. THE LIGHT HAD ALREADY TURNED GREEN AND I WAS HOLDING UP TRAFFIC. I WAS ABLE TO DRIVE HOME AND CALLED THE JAGUAR LAND ROVER DALLAS DEALERSHIP TO ALERT THEM TO THE PROBLEM AND WAS TOLD THEY COULDN'T GET TO IT FOR AT LEAST TWO TO FIVE WEEKS BECAUSE THEY HAD SO MANY OTHER CARS IN FOR SERVICE! I DID SOME ONLINE RESEARCH AND SAW OTHERS HAVE HAD THIS SAME ISSUE. IT SEEMS TO BE A PROBLEM WITH THE ENERGY SAVING AUTO STOP/START FEATURE THAT MUST BE DISABLED EVERY TIME ONE STARTS THE VEHICLE TO RENDER IT SAFE TO DRIVE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED AND ADDRESSED.

ODI #11073455SUSPENSION

VEHICLE WENT IN FOR NOISE IN FRONT END. LESS THAN 2000 MILES LATER THE FRONT SUSPENSION DISCONNECTED FROM VEHICLE WHILE DRIVING. UNABLE TO STEER VEHICLE. JAGUAR SAYS DEALER MAY HAVE DONE SOMETHING WRONG. DEALER SAYS CAR IS DEFECTIVE. LUCKILY I WAS GOING AT LOW SPEED WHEN PASSENGER SIDE WHEEL ASSEMBLY BECAME DISCONNECTED FROM CHASSIS. DRIVERS SIDE WAS COMPLETELY LOSE AND READY TO BECOME DISENGAGED FROM CHASSIS. VEHICLE WAS IN MOTION ON CITY STREET TURNING. IF THIS WAS AT ANY SPED, THE VEHICLE WOULD HAVE LOST CONTROL.

ODI #11057958UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

CARBON MONOXIDE SPONTANEOUS RELEASE IN GARAGED, STOPPED VEHICLE AT 11:45 PM. DISCOVERED 20 PPM IN GARAGE WHERE CAR PARKED. ENGINE OFF BUT "WHIRRING" SOUND FROM UNDER HOOD. REMOVED CAR FROM GARAGE AND CARBON MONOXIDE MONITOR DROPPED TO "0". NO FATA

ODI #11043969STEERING,ELECTRICAL SYSTEM,SEAT BELTS

ELECTRICAL EXAMPLE: SYSTEM GETS STUCK ON BACKUP CAMERA AND RESTARTS OFTEN AND DOESN'T RESPOND TO CLICKING ON BUTTONS LIKE AC. SEATBELT EXAMPLE: PASSENGER SEATBELT OFTEN WON'T BUCKLE STEERING EXAMPLE: UPON TURNING STEERING WHEEL MAJOR SQUEALING SIGNS OTHER ISSUES: SQUEAKING FROM REAR WHEEL AREA, SUNROOF PARTS UNSECURED FLYING OUT WHILE DRIVING, START/STOP BUTTON NOT RESPONDING, FIT & FINISH INSIDE NOT FITTING TOGETHER NEAR DOOR JAMS, ENGINE LIGHT HAS FLASHED IN MIN OF 3-4 TIMES, COOLANT DIAGNOSTICS MISREADING, TIRE PRESSURE MISFIRING AND INDICATING EXTREMELY LOW PRESSURE WHEN THIS ISN'T THE CASE, SPORT MODE IN TRANSMISSION GETS STUCK, KNEE OFTEN HITS PADDLE SHIFTERS WHEN IN SPORT MODE WHILE DRIVING CAUSING DANGEROUS DRIVING....

ODI #11033052STEERING

MY BRAND NEW JAGUAR PACE ELECTRICAL SYSTEM FAILED. IT TOOK JAGUAR 4 WEEKS TO FIX. WHEN I PICKED UP CAR THE STEERING WAS VERY UNSAFE, SHAKING AND MAKING A NOISES. ANOTHER WEEK GOES WITH OUT MY CAR, A TOTAL OF OVER 30 DAYS AND JAGUAR CLAIMS ITS WAS THE DOOR MAKING NOISE. JAGUAR IS HIDING THINGS AND THE GOVERNMENT NEEDS TO INVESTIGATE!

ODI #11032820STEERING,ELECTRICAL SYSTEM

WHEN PARKING THE POWER STEERING IS REDUCED. WHEN DRIVING THE POWER STEERING IS REDUCED. THIS CAUSES ME TO LOSE CONTROL OF MY VEHICLE. THE WHOLE WHEEL LOCKS UP.

ODI #11031884ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

SINCE I PURCHASED THIS CAR IN JUNE 2017 THE ELECTRICAL SYSTEM AND BRAKE CONTINUE TO FAIL THE CAR HAS BEEN IN DEALER SERVICE SINCE SEPT 15. JAGUAR SEEMS TO THINK ITS NO BIG DEAL. THE CAR JUST COMPLETELY INSTALLS WITH NO WARNING PUTTING MY SELF AND OTHER PEOPLE 'S LIVES AT RISK. THIS IS A HUGE SAFETY FLAW.I HAVE VIDEOS BUT SYSTEM WILL NOT LET ME ATTACH.

ODI #11015561VISIBILITY/WIPER

PLEASE SEE 11015555, PRINT OUT SHOWS ONLY 1 ATTACHMENT, I HAD TRIED TO ATTACH 2 PHOTOS ALSO

ODI #11015555VISIBILITY/WIPER

THE WINDSCREEN WASHER NOZZLES APPLY WASHER FLUID AT VERY BASE OF WINDSHIELD, 90%+ OF THE FLUID GOES UNUSED, ONLY THE FLUID SPLASHED FROM THE WIPER BLADES PASSING THROUGH THE STREAM GETS TO THE NECESSARY PART OF THE WINDSCREEN. THE UPLOADED PHOTO WAS WITH THE VEHICLE PARKED, IT IS EVEN WORSE AT HIGHWAY SPEEDS. THE PHOTO WAS TAKEN AFTER STEVINSON IMPORTS ADJUSTED THE NOZZLES

ODI #11012316STEERING

F PACE INCIDENT WHILE TRAVELING EAST ON I-80, JUST PAST THE HIRSCHDALE EXIT, A SUDDEN ROCKING OF THE CAR OCCURRED ON ENTERING AN UPGRADE CURVE WHILE PASSING A TRUCK AT ABOUT 65 MPH. IT WAS THOUGHT TO BE A POSSIBLE BLOWN TIRE AND WE CHANGED LANES TRYING TO GET TO THE RIGHT-HAND (UPGRADE) TRUCK LANE. AS WE CONTINUED UPHILL IN THE TRUCK LANE, THE ROCKING OR SHAKING OF THE STEERING CONTINUED AND WE WERE AFRAID OF LOSING CONTROL OF THE CAR. WE THEN REDUCED SPEED TO ABOUT 50 AND PUT ON THE EMERGENCY FLASHERS. WE CONTINUED ON FOR ANOTHER MILE OR TWO AND DECIDED TO STOP JUST ABOVE THE FLORISTON EXIT IN THE TRUCKEE RIVER CANYON - POSSIBLY TO CALL FOR HELP. BUT THIS LOCATION WAS VERY DANGEROUS FOR ANY ASSISTANCE, SO WE RE-STARTED THE CAR AND CONTINUED HOME TRAVELING ABOUT 55 MPH. AT THESE LOWER SPEEDS, THERE WAS NO FURTHER ROCKING OF THE CAR OR STEERING PROBLEM. THERE WERE NO WARNING LIGHTS OR OTHER SIGNALS (AT ANY TIME) IN THE CONTROL PANEL TO INDICATE A SYSTEM MALFUNCTION. WE LATER EXPERIENCED COMPLETE POWER STEERING FAILURE, FORTUNATELY AT STARTUP. PROBABLE ELECTRO-MECHANICAL SYSTEM FAILURE

ODI #10980352AIR BAGS,SEAT BELTSCRASH

I BOUGHT NEW 2017 JAGUAR F-PACE. BEEN INVOLVED IN 2 ACCIDENTS. NEITHER TIME DID AIR BAGS INFLAT. AIR BAG LIGHT WENT OFF AND SEAT BELTS LOCKED UP SECOND TIME. ONLY 4 SEAT BELTS LOCKED UP. ONLY I THE DRIVER WAS IN THE CAR. PASSENGER SIDE WASN'T LOCKED UP JUST DRIVER AND ALL 3 REAR SEATS. I AM CONCERNED ABOUT THE SAFETY OF MYSELF AND PASSENGERS IF I HAVE ANY. 1ST ACCIDENT 10 DAYS AFTER OWNING THE CAR. SECOND WAS 9 MONTHS. I HAVE NEVER HAD ACCIDENT MY FAULT WITH ANOTHER VEHICLE TIL OWNING THIS CAR. NOW 2 IN 8 MONTHS! BOUGHT CAR ON JUNE 30TH. 2016

ODI #10979429POWER TRAIN

DEFECTIVE DIFFERENTIAL AND DEFECTIVE DIFFERENTIAL CAP/SEAL.

ODI #10916791ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2017 JAGUAR F-PACE. THE CONTACT STATED THAT THE REAR REVERSE CAMERA AND SENSORS FAILED TO OPERATE INTERMITTENTLY WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL AND MONITOR BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE FAILED HOWEVER, THE FAILURE WAS UNABLE TO BE REMEDIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20.

ODI #10908621STRUCTURE1 INJURY

THE REAR TAILPIPES PROTRUDE BEYOND THE REAR BUMPER COVER WHICH CAUSES BURNS WHEN LOADING/UNLOADING CARGO FROM THE REAR COMPARTMENT. THERE IS A TENDENCY TO LEAN AGAINST THE REAR COVER WHEN LOADING/UNLOADING CARGO THUS COMING INTO CONTACT WITH THE TAILPIPES. VEHICLE WAS STATIONARY, PARKED AND RECENTLY TUNED OFF.

ODI #10881839FUEL/PROPULSION SYSTEM

THE VEHICLE HAS AN ENGINE "AUTO STOP" FEATURE ENABLED BY DEFAULT. WHEN THE VEHICLE COMES TO A COMPLETE STOP, THE ENGINE SHOTS OFF AND WHEN THE FOOT IS REMOVED FROM THE BREAK, THE ENGINE STARTS. THERE IS AN APPROXIMATE 1 TO 1.5 SECOND DELAY IN THE ENGINE RESTARTING. UNLESS THE DRIVER INTENTIONALLY DISABLES THIS FEATURE EVERY TIME THEY GET INTO THE CAR, IT REMAINS ENABLED. THIS IS A SAFETY CONCERN. IN CITY TRAFFIC WHEN I WAS STOPPED AT AN INTERSECTION STOPPED IN THE INTERSECTION WAITING TO MAKE A LEFT TURN. THE ENGINE HAD SHUT OFF. I HAD TO RAPIDLY ACCELERATE TO AVOID A VEHICLE AND THE CAR HESITATED WHILE THE ENGINE RESTARTED. THIS HESITATION NEARLY CAUSED A SERIOUS ACCIDENT AS I WAS BARELY ABLE TO AVOID THE OTHER VEHICLE. IF A DRIVER FORGETS DO DISABLE THIS FEATURE, THEY ATE AT RISK OF A SERIOUS OR FATAL ACCIDENT.

Component Failure Cascade Risk

Known patterns where one defect leads to more severe downstream failures

CriticalTIMING CHAIN issue detected

▸ Valve and piston damage — timing chain/belt failure causes immediate catastrophic engine damage at any speed

HighFUEL PUMP issue detected

▸ Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways

HighTRANSMISSION issue detected

▸ Complete transmission failure — repair costs $3,000–$8,000+; vehicle may become undriveable

Complaint & Reliability Timeline

Annual complaints (blue) vs. composite reliability score (amber) — recall years marked in red

Annual complaints and reliability score for JAGUAR F-PACE — recall years marked in red
081505010020172018201620182020202220242026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 64 total NHTSA complaints filed over 11 years, with the worst year being 2024 (15 complaints, including 2 crash reports).

The amber reliability line averaged 95/100 across the vehicle's life — relatively stable, with the lowest point of 87/100 in 2024.

The recalls (red dashed lines) followed the first complaints by 1 year — a typical response window; neither unusually fast nor a pattern of denial.

Red dots on the amber line flag 2 years (2017, 2024) where complaints included crash events — these are the highest-severity incidents in the dataset.

Manufacturer Extended Warranties & Special Coverage

1 known program match this vehicle — verify current eligibility with dealer using your VIN

VERIFY WITH DEALERSPECIAL COVERAGE
JLR Ingenium Engine Timing Chain Extended Coverage
Engine – Ingenium 2.0L / 3.0L Timing Chain / Tensioner
COVERAGE:Extended to 7 years / 100,000 miles on timing chain components

Jaguar Land Rover Ingenium 4-cylinder and 6-cylinder engines develop timing chain stretch and tensioner failure, causing a rattling noise on startup and potential catastrophic failure. JLR issued special coverage programs for the timing chain system.

HOW TO CLAIM: Visit an authorized Land Rover or Jaguar dealer. Request timing chain inspection and verification of special coverage applicable to your VIN and engine variant. Cold-start chain rattle is the primary symptom.

Coverage eligibility depends on your VIN, original sale date, and current mileage. Always verify with an authorized dealer or manufacturer customer service — programs may have been updated since this database was compiled.

Details & Analysis
Financial

5-Year Ownership Cost Estimate

Based on EPA fuel data, standard depreciation, and US average insurance/maintenance costs

$4,000
Annual Fuel
EPA estimate
$1,800
Annual Insurance
US average
$1,800
Annual Maintenance
9-yr-old vehicle avg
$824
Annual Depreciation
Current period
Estimated 5-Year Total Cost
Fuel + Insurance + Maintenance + Depreciation
$42,120

Estimates use EPA fuel economy data, AAA 2024 national averages for insurance and maintenance, and a standard depreciation curve. Actual costs vary by location, driving habits, and vehicle condition.

5-Year Total Cost of Ownership

Estimated based on EPA fuel data, risk-adjusted maintenance, and depreciation

$41,273
~$688/mo over 5 yrs
$0.4/mi
cost per mile
Fuel
$20,000
Insurance (est.)
$7,500
Maintenance
$6,000
Repair Risk Buffer
$3,000
Depreciation
$4,773

Estimated 5-year cost of ownership: $41,273 (~$688/mo). Repair risk buffer is standard due to vehicle risk profile.

Estimated Market Value

Depreciation-based estimate from original MSRP

$12,000
Low
$14,000
Est. Value
$16,000
High

Based on original MSRP of $49,700 with suv depreciation curve. Range reflects ±15% market variance. Actual value depends on condition, options, and local demand.

Negotiation Ammunition

Use these data-backed findings to negotiate the price down

4 open recalls (unverified repair status)−$2,000
3 recalls over 2 years old — likely uncompleted−$1,200
Total recommended deduction−$3,200
Suggested fair offer: ~$10,800

Pre-Purchase Inspection Checklist

Tailored for the 2017 JAGUAR F-PACE — specific failure modes your mechanic must check, not a generic list

HIGH
Inspect for timing chain issue detected — ask for repair records
Valve and piston damage — timing chain/belt failure causes immediate catastrophic engine damage at any speed
HIGH
Inspect for fuel pump issue detected — ask for repair records
Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways
HIGH
Inspect for transmission issue detected — ask for repair records
Complete transmission failure — repair costs $3,000–$8,000+; vehicle may become undriveable
HIGH
Verify recall POWER TRAIN:DRIVELINE:DRIVESHAFT has been repaired
Recall on record for: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017 Jaguar F-PACE vehicles equipped with automatic t
HIGH
Verify recall FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP has been repaired
Recall on record for: Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2017 Jaguar F-PACE vehicle equipped with a 3.0L engine.
HIGH
Verify recall ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL has been repaired
Recall on record for: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ a
HIGH
Verify recall ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL has been repaired
Recall on record for: Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 F-Pace vehicles. The Instrument Cluster (
MEDIUM
Test drive and inspect: FUEL SYSTEM, GASOLINE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: ENGINE AND ENGINE COOLING
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: ENGINE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.

Recall Probability Forecast

Estimated likelihood of a new recall in the next 18 months based on NHTSA signals

15%
18-month
28%
2-year
Low Probability
Cumulative 2-year risk: 28%

15% baseline recall probability — no strong indicators of an imminent recall.

  • ▸Multiple prior recalls — pattern of safety issues on this model

Maintenance Schedule

OEM-specified service intervals for this vehicle

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions

Insurance Cost Estimate

Estimated annual premiums based on vehicle profile, theft data, and NHTSA safety ratings

Full Coverage
$1,650–$2,090/yr
~$138–$174/mo
Liability Only
$560–$710/yr
~$47–$59/mo
Category: Standard Vehicle
▼ 9-year-old vehicle: −7% (moderate depreciation)

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

State-Specific Legal Protections

What consumer laws apply to this vehicle purchase in your state

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Complete Data Table

All decoded fields in a single flattened view

Vehicle Identity

VINSADCK2BV8HA496736
Model Year2017
MakeJAGUAR
ModelF-PACE
TrimPrestige
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)

Body & Configuration

Body StyleSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Doors5
Seat Rows5
Drive TypeAWD/All-Wheel Drive
Fuel TypeGasoline
TransmissionAutomatic

Engine

Engine Cylinders6
Displacement (L)3
Horsepower340

Manufacturer

ManufacturerJAGUAR LAND ROVER LIMITED
Assembly CitySOLIHULL
Assembly CountryENGLAND

VIN Structure

WMI (Chars 1–3)SAD
Check Digit (Char 9)8
Model Year Code (Char 10)H
Plant Code (Char 11)A
Sequence (Chars 12–17)496736

Safety Data

NHTSA Recall Count4
NHTSA Complaint Count64

VIN Structure Decode

ISO 3779 character-by-character breakdown of this Vehicle Identification Number

S
1
A
2
D
3
C
4
K
5
2
6
B
7
V
8
8
9
H
10
A
11
4
12
9
13
6
14
7
15
3
16
6
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
S
World Manufacturer
Country & region of manufacture
Position 1
A
Manufacturer
Specific manufacturer identifier
Position 2
D
Vehicle Type
Division or vehicle type
Position 3
CK2BV
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
8
Check Digit
Mathematical validation character
Position 9
H
Model Year
Year of manufacture
Position 10
A
Assembly Plant
Where the vehicle was assembled
Position 11
496736
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
United Kingdom
From VIN position 1 (S)
Model Year Character
"H" → 2017
Could also be 1987
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm
Research This Model

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 11/3/2026, 4:47:00 AM.