MAJ6S3FL4LC3579872020 FORD Ecosport

My vehicle has been non-operable since June 2025 due to an engine failure requiring engine replacement. Ford has stated the engine is on backorder, and the vehicle has now been out of service for over 10 months. My request for a buyback was denied several times because it is technically out of the Lemon Law period. I am submitting a complaint against Ford and would like them to buy back the vehicle. There is no set date when the engine will be ready. Additionally, replacing the engine will significantly impact the vehicle’s resale value, placing me at a financial disadvantage through no fault of my own, as this issue stems from a manufacturer's recall.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle failed to start up. After several attempts, the vehicle still failed to start up. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact was informed that the part to do the recall repair was not yet available. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the issue. The contact requested a buyback three times, but the manufacturer denied the request. The failure mileage was 41,376.

My light engine comes on a few times. First it was the coolant, then the engine light came off. The next is when I was fueling my gas tank. I try to start it, it won’t turn on all the way. Third time it has happen. Went to ford they want to charge almost $900 just to fixed the vehicle. It had a recall in 2020. Bought the car used at Crain in Fayetteville Arkansas. They fix the belt and fuel pump. After they got it fixed I’ve been having the light engine comes on constantly. Now I’m stuck with no vehicle because I don’t feel safe driving it. 12/15/2025 the first engine light came on. For a coolant, then 1/24/2026 light came back on. For another coolant code, they check it and they said my coolant was fine. 3/04/2026 service engine soon alert is on because an issue has been detected with your vehicles’ s emissions system. 3/11/2026 service engine soon alert is on because an issue has been detected with your vehicles’ s emissions system. 3/12/2026 The Engine system has detected a fault. 3/12/2026. Came back on The Engine system has detected a fault. 3/20/2026 Your service engine soon alert is on because an issue has been detected with your vehicles’ s emissions system. I took it the shop on the 3/27/2026 They put a diagnosis on the computer The code came for P0496 EVAP System High Purge Flow 02 Sensor Signal Biased/Stuck Rich - Bank 1, Sensor 1 ABS Anti-lock Brake System U0155-00 Lost Communication With Instrument Panel Cluster They said it wasn’t part of the 80,000 warranty for the federal law. I’ve done research and it came up on the same code I got. So now they want almost $900 dollars with a $250 dollar diagnostic when I’ve already told them we went to auto part to get the code. They had to hook it up again to see if it’s the same code.

Incident Date: 12/28/2025 Location: [XXX] Related Recall: 23V905 / 23S64 On December 28, 2025, while driving at highway speeds on [XXX] , my 2020 Ford EcoSport suffered a sudden engine fire. There were no prior dashboard warnings or "Check Engine" lights until the fire began, the vehicle speed started to slow down itself, and I immediately pulled over on the side of the interstate. I turned off the vehicle, and lifted the hood, since I saw smoke, and there was a fire under the hood. I called [XXX] , and the [XXX] /Cobb County Fire Department responded to the scene and inspected the vehicle under the hood. I have video evidence of the fire department on-scene and the emergency inspection of the burning engine. This vehicle is subject to Safety Recall 23V905 (Ford 23S64) for oil pump belt/tensioner failure leading to engine seizure. Crucially, a recall "repair" had been previously performed on this vehicle, yet the engine still suffered a catastrophic thermal event. This indicates either an ineffective remedy or a negligent installation. The vehicle was towed to Hennessy Ford [XXX] ). Their diagnosis confirmed: "COIL PACK BURN AND BURNED THE #2 INJECTOR AND HARNESS AND VALVE COVER." Despite the federal mandate that recall-related failures be handled at no cost, the dealership attempted to charge me over $2,000 for the diagnosis and repairs. Furthermore, Ford Customer Relationship Center (escalated 03/27/2026) has stalled the case by moving it to legal counsel with a 15-day waiting period. I am reporting this as a serious safety defect and a failure of a prior recall remedy. I am requesting a full investigation into the fire and a manufacturer buyback as the vehicle's safety integrity is now compromised. Also, I filed a claim with Ford Customer Relationship Center, here is my case number: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My leased 2020 Ford EcoSport is at Merchant Ford of Selma, AL for three safety recalls: airbag system, engine oil pump failure, and rearview camera failure. The dealership told me they do not know how to fix the recalls, installed wrong parts, and the vehicle has been sitting for weeks without repair and without a loaner vehicle. They have stopped returning my calls. Ford has had years to remedy these recalls and cannot make the vehicle safe to drive.

Backup camera becomes distorted. Has also turned into a blank blue screen.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, there was a loud banging coming from the engine, and the low oil warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the engine and transmission needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving approximately 65 MPH, there was a loud banging sound coming from the engine, and the low oil warning light illuminated. Due to the failure, the steering wheel seized, and the brake pedal failed to function properly. The vehicle was towed to the dealer, where it was determined that the engine had seized. The dealer referred the contact to the manufacturer for further assistance related to the failure, and to confirm if the failure was associated with the recall. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,264.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue several times and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact received a notification that parts were available; however, upon contacting the dealer, the contact was informed that parts were still on backorder. The manufacturer was made aware of the issue and informed the contact that parts were available. The contact had not experienced a failure.

Faulty backup camera. Had a Ford dealership look into my camera glitching or just not connecting and they told me it was faulty.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that when the vehicle was taken to a dealer for the recall repair, it was determined that the oil pump drive belt had disintegrated and needed to be replaced; however, the part to complete the recall repair was not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 33,000.

I had my car in the shop for electrical problems. Place took it too couldnt fix the problem. When my cross patern snd blind spot light comes on makes me not have defrost or heat. . They replaced the heater module worked for 15 minutes then stopped working. Have a catalic converter error smoke error and also now misfire errors. Took to a shop they told me these errors probably my motor or head gasket. Ive had problems with this car since got it.now it's even worse cant drive it . Shouldn't be like this since only 6 years old. I live paycheck to paycheck dont have money again to put into this car snd i owe alot still on it. I need help shouldnt be this way.'shouldnt have all these problems i need help

I took my vehicle into Apple Ford in Columbia, MD for a safety recall. They proceeded to tell me that my engine, the crankshaft, and the turbo also need to be replaced but will not cover it even though these issues were caused by the safety recall. Everything online says that with this recall the engine should be replaced under the recall. We had small issues with the car about a year ago that were taken care of. This safety recall is also unresolved according to Ford so how can i even get anything fixed?

The contact owns a 2020 Ford EcoSport. The contact stated while driving approximately 35 MPH, the low oil pressure warning light illuminated. The contact was able to drive the vehicle to the dealer where the vehicle was recently purchased. The dealer had not yet diagnosed the vehicle. The contact was aware of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) from the Manufacturer App. However, when the contact asked the dealer about the recall, she was advised that the part to complete the recall repair was on a national back order. The contact called the manufacturer and was informed that parts were available, and the dealer only needed to order the parts. The contact stated that the dealer was not cooperating to get the vehicle repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 85,000.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, there was an abnormal odor entering the cabin of the vehicle. The contact stated that the odor was entering the vehicle through the vents. The contact stated that the odor caused headaches and was stuck in the contact’s clothing. The vehicle was taken to the dealer, where it was diagnosed with manifold failure. The contact was informed that the manifold needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed with purge valve failure. The contact was informed that the purge valve needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that due to the odor inside the interior of the vehicle, the contact had to drive the vehicle with the windows open. The contact stated that the odor smelled like carbon dioxide inside the vehicle. In addition, the contact stated that the failure was noticed in the winter of the year. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.

The contact owns a 2020 Ford EcoSport. The contact stated that while starting the vehicle, the low oil warning light illuminated. The contact stated that the vehicle was sluggish while driving. The contact had previously received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to a dealer, but was not diagnosed. The dealer informed the contact that the vehicle did not require the recall remedy because no failures related to the recall had been identified at that time. The contact later noticed that while the vehicle was parked, oil was leaking from the rear of the vehicle. The contact stated that a significant amount of oil located near the transmission was leaking, and the low oil warning light remained illuminated. The vehicle was taken back to the dealer, where it was diagnosed that the oil pan was off-center, creating a gap that allowed oil to leak. The dealer informed the contact that the oil pan needed to be repositioned, oil added, and the catalytic converter needed to be removed to complete the repair. The vehicle was repaired. The contact stated that while the vehicle was later parked and turned off, the engine overheated, with an abnormally loud sound coming from the engine compartment, and smoke coming from the oil fill cap. After allowing the vehicle to cool down, the failure persisted. The vehicle was towed to the dealer, but was not diagnosed or repaired. The dealer informed the contact that no oil loss was found and that the failure could not be duplicated after a test drive. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 57,831.

My concern is in regards to nhtsa recall number 20v-719, the 2020 Ford ecosport. The recall states that there are 10 ecosport vehicles that have airbag module issues where the airbags won't deploy. I have a 2020 Ford ecosport and I was just in a crash this past weekend. The airbags should have deployed because I hit some big trees. But no airbags deployed. There was Major front end damage. I have photos of everything. I believe that there could be more than just 10 vehicles involved and the mine is potentially included in that bunch. I see below in this form that I can attach files. So I will try to attach some photos there of the damage to the vehicle.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while driving at an undisclosed speed, the vehicle jerked. Most recently, the check engine warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected or diagnosed. The contact was informed that the part to do the recall repair was not yet available. The contact was informed that parts would possibly be available within one year and that there was a long waiting list. The vehicle was not repaired. The contact stated that the failure was worsening. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 85,000.

The failure involves the engine/powertrain system, specifically the engine oil pressure system, resulting in loss of engine power and a subsequent loss of effective braking assistance. The vehicle displayed a low engine oil pressure warning and a “powertrain system fault” message prior to the loss of braking effectiveness. The vehicle is currently not being driven and is available for inspection upon request. The engine was previously replaced in April 2025 as part of a recall-related interim remedy following an engine failure, yet the same symptoms have since reoccurred. My safety and the safety of others were placed at immediate and severe risk. On December 26, 2025, while driving at highway speed in heavy rain, the vehicle rapidly decelerated from approximately 79 mph to 60 mph, creating a dangerous situation in active freeway traffic. After exiting the freeway, the risk escalated when the vehicle experienced a loss of effective braking. While entering my apartment complex, I was forced to engage in defensive driving to avoid a collision. I narrowly avoided striking a pedestrian who was exiting their vehicle and then had to defensively steer away from the front of my apartment building to avoid crashing into the structure because the vehicle would not stop. A serious injury or fatality to myself or others was narrowly avoided. Yes. In March 2025, after experiencing a serious loss of power while driving, the vehicle was towed to a Ford dealership. The vehicle remained there for approximately one month, during which time the engine failure was confirmed and attributed to an active recall. As a result, the engine was replaced under the recall. This confirms that the issue has been previously verified by an authorized Ford dealership. Despite this repair, the same failure symptoms have reoccurred. The vehicle has been inspected and serviced by an authorized Ford dealership in connection with the recall-related engine failure and replacement in March–April 2025.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the vehicle was taken to the dealer for the recall repair. The contact stated that a month later, the dealer informed the contact that the recall repair had been performed and the vehicle was ready for pick up. The contact stated that the vehicle was picked up and driven to the residence; however, the vehicle later failed to start. A mobile technician from the dealer arrived at the residence and continuously pushed the START button until the vehicle started. The vehicle was taken back to the dealer, where the spark plugs were replaced; however, the failure recurred upon retrieving the vehicle. The vehicle was taken back to the dealer, where the battery was replaced; however, the failure persisted. The dealer determined that the failure was occurring due to a coolant leak. The vehicle was being repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 82,800.

At 56k miles, it failed to start, had it towed to the dealership july 2nd. Told it was the engine and was under warranty and ford would send a new short block with an eta of 7-10 days. It’s been 5, going in 6 months now and no engine. They gave me a loaner but today asked for it back and they don’t have another loaner for me, so I’m on foot now and have to work. 5 going on 6 months is a crazy long time to wait

The contact owns a 2020 Ford EcoSport. The contact received a recall notification letter for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact called the local dealer, who confirmed that parts were not available and were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Repair due to Recall associated with Ecoboost Engine. From 9/30/25 to 11/13/25 car was at dealership to receive a new engine to replace faulty one. Not even 30 minutes after getting car back check engine light came back on. Was informed by Ford Corporate that the dealership will not make another attempt at repair. Faulty engine was replaced with another bad engine. Safety is at risk with mechanical issues. Vehicle does not qualify for Lemon Law but in good faith Ford should buy car back. There is no solution for recall.

The contact owns a 2020 Ford EcoSport. The contact stated while driving approximately 30 MPH, there was an abnormal loud ticking sound coming from the front of the vehicle. The contact stated that the wrench symbol was displayed. The contact drove the vehicle back to the residence and then had the vehicle towed to a dealer. The contact called the dealer and was informed that the vehicle had not yet been diagnosed, and the dealer was unable to advise when the vehicle would be repaired. The contact was aware that the VIN was included in NHTSA Campaign Number: 23V905000(Engine and Engine Cooling) and related the failure to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 82,000.

I took my 2020ford eco sport to fix the recall at Grapevine Texas Ford dealership. They took about 10 days to work on my car and said that the recall fix is complete. I was able to pick up the car from dealership and drive home, however when I started the car again, it had the Check engine light on. I called the dealership right away and they asked me to bring back the car right away. While I was driving the car back to the dealership, I realized the car would barely accelerate. I was already on the highway while I was figuring out what’s going on. I somehow made it to the dealership and is currently being looked into. I can’t trust if that car is safe anymore and I can’t trust if Ford technicians can fix the problem. They have created a huge safety hazard for me and family. They didn’t tell me about any of these risks when I went to pick up the car after service recall fix. I can’t trust the ford technicians anymore. I’m glad that I’m alive. I’m not sure if the people at the dealership took my problem seriously enough. Anyways I would like to file a complaint to NHTSA hoping someone would help.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The check engine oil warning light was illuminated. An unknown message related to the engine oil pump was displayed. In addition, the contact stated that while at a stop light that then turned green, while depressing the accelerator pedal, the vehicle failed to accelerate as intended. The vehicle was taken to a local service center; however, no cause for the failure was found. The vehicle was towed to a local dealer, waiting for parts to become available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.

See attached document for complaint.

Vehicle was sent in for recall repair on oil pump for 1.0L 3cyl engine, immediately upon pickup new engine was vibrating and misfiring, ford stated that a $500 fee is required for diagnosis regardless of it being their fault.

My husband and I were driving down the interstate out of town and the oil pressure light came on as we were exiting. We were close to our destination and decided to check the oil when we stopped. Within seconds I could not accelerate beyond 40 MPH with RPMs climbing up to to 5-6. We checked the oil stick which was fine. Tried to drive to the ford dealership which was less than 3 miles away. After getting less than a third of a mile from where we were the dash lit up and went completely dark and wouldn’t start up.

See attached document for complaint.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine cooling); however, the part to do the recall repair was not yet available. The check engine warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,272.

The GPS, Radio, backup camera malfunctions. When the backup camera turns on while I’m driving it’s very distracting. I have videos of the malfunction while it is happening. A few different things happen. I’ve heard of this happening in other eco sports. I do not have the money to have the dealership repair something that isn’t a recall unfortunately. I don’t think there were prior warnings. Recently while driving it popped up on the screen phone volume but there are no phones connected. Sometimes the screen works fine other times it’s black. There are times when it’s blue. Times the backup camera turns on when my foot is on the brakes. The radio stations won’t change when it acts up. No GPS. The phones don’t sync to it anymore. It isn’t synced with the app anymore so I can’t remote control start it and can’t find it on my app if someone else is using it. Since the time changed it is an hr behind. If I change it to the right time it goes back everytime the car is shut off.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving approximately 30-35 MPH, the vehicle stalled. The oil light was illuminated. The message “Oil Engine Pressure Failure” was displayed. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, where it was diagnosed with an oil tension pulley failure. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.

See attached document for complaint.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving approximately 55 MPH, the vehicle stalled. The contact observed smoke coming from the engine compartment, and the check engine warning light was illuminated. The vehicle was not able to restart. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the repair was unavailable. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump tensioner assembly and oil pump drive belt had failed and needed to be replaced. The dealer confirmed that the parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and the contact was informed that parts were on back order, and a case was opened. The failure mileage was approximately 105,000.

There is a known recall for this vehicle (Reference NHTSA Safety Recall 23V905) related to the engine oil pump drive belt tensioner arm. According to the recall notice, it says "Parts are now available to repair your vehicle" and "please have this recall performed as soon as possible". My local Ford Dealership has denied my request to have this recall serviced, and refused to schedule me a future appointment for this service, and also could not provide me any approximate date on when this service might be available to me. They said they would not perform this recall unless the part has already failed and the vehicle would therefore have to be towed in, which I have in an email communication from the dealership. This obviously is a direct contradiction of the statement issued in the recall notice, so I wanted to report this as a complaint.

This vehicle suffered a complete engine failure that has been directly linked to the defective engine oil pump, which is the subject of multiple Ford recalls and NHTSA campaign references for EcoSport and Focus models (2016–2022). Despite this known defect, Ford has refused to cover the repair or offer relief, leaving the consumer with a non-functioning vehicle and a significant outstanding loan balance. Details: • Engine failure occurred despite regular maintenance and diligent payment of the auto loan. • Consumer received Ford correspondence acknowledging oil pump failure risks. • Capital City Bank, the lienholder, continues to demand payments for a vehicle that is mechanically inoperable due to a defect outside the consumer’s control. • This defect has created financial hardship and left the consumer without reliable transportation.

On March 13, 2025, while driving, my 2020 Ford EcoSport suddenly lost power and shut down. The vehicle is under Recall 23S64 (oil pump failure). I had to tow it to a shop, which confirmed low oil pressure, then to Ford, who confirmed complete engine failure and replaced the engine parts. I was without a vehicle for 34 days and Ford refused to provide a rental unless it was a Ford-brand, which was unavailable. After the engine replacement, further issues occurred: check engine light, battery failure, overheating, coolant leaks, and multiple installation errors including a missing coolant line bracket (causing leaks), cross-threaded turbo-to-cat converter stud, missing splash shield, and broken overflow line. Repairs cost thousands of dollars out-of-pocket. On May 13, 2025, a new recall was issued on the replacement engine, meaning my car remains unsafe despite the prior recall fix. These failures created unsafe driving conditions (loss of power on the road, overheating, potential engine fire risk). The problems have been confirmed by both Ford and an independent certified shop.

See attached document for complaint. Text from document: After that encounter I called the dealership inquiring as to the availability of the specific repair parts for the recall I was told that unless I was already experiencing a problem they would not even look into the matter. This sounded ridiculous to me so I left messages for management but my calls were not returned.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that after the idle stop feature engaged, the vehicle failed to restart. The engine light was illuminated. The local dealer was contacted and confirmed that there was no warranty coverage on the VIN and was unsure if the failure was related to the recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but there was no response to the call. The failure mileage was approximately 44,000.

I FOUND OUT ABOUT THE RECALL IN A ONLINE NEWS ARTICLE IN DECEMBER 2024. FORD NEVER ADVISED. WHEN I WENT TO A LOCAL DEALERSHIP Winner Ford FOR AN OIL CHANGE IN NOVEMBER 2024 THEY DID NOT ADVISE OF THE RECALL EITHER. THIS NEW DEALER Willis Ford I SAW IN MAY 2025 CONFIRMED THAT THERE COULD BE A PROBLEM WITH MY VEHICLE SINCE THEY FOUND METAL SHAVINGS IN MY CHANGED OUT OIL. THEY ADVISED THEY WOULD INSPECT MY VEHICLE AND REACH OUT TO FORD FOR PERMISSION TO REPAIR MY VEHICLE. AS OF 2 WEEKS AGO THIS DEALERSHIP WAS NOT AWARE THAT PARTS WERE AVAILABLE AND WERE GOING TO GIVE ME A LOANER WHILE I WAITED FOR INSPECTION. THEY OFFERED ANOTHER ECOSPORT THAT THEY CLAIM HAD BEEN INSPECTED AND WAS SAFE. MY ISSUE IS WITH FORD MOTOR COMPANY FOR NOT ADVISING ME OF THE RECALL. I HAVE NOT DRIVEN MY CAR BUT 132 MILES SINCE FINDING OUT ABOUT THE RECALL. I AM AFRAID TO DRIVE IT. I HAVE HAD TO WAIT ON FRIENDS OR FAMILY TO BRING ME TO PHILADELPHIA PA TO SEE MY SON AND GRANDKIDS. THIS IS WRONG ON SO MANY LEVELS. I WILL DEAL WITH THE ISSUES I AM HAVING WITH THE LOCAL DEALERSHIPS REGARDING IGNORANCE REGARDING THE RECALL AND SUBSEQUENT AVAILABILITY OF PARTS CURRENTLY. HOW DO I GET FORD TO COMPENSATE ME FOR NOT ADVISING OF THE ISSUE PROMPTLY THUS ALLOWING ME TO DRIVE SEVERAL HUNDRED MILES IN A DANGERIOUS VEHICLE. THANK YOU FOR YOUR TIME

Got an appointment with Honolulu Ford, Hawaii to check the recall for oil pump and belt they saint we don`t have the part, keep driving till engine blow up then we might replace it I`m a dealer sold the car for customer to use it fot Turo, need to clear the recall If the car blow up or burn, soo dangerous and no repair or part available

The contact owns a 2020 Ford EcoSport. The contact stated that while driving 70 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was driven to a nearby independent mechanic to be diagnosed, and several unknown DTCs were retrieved. The vehicle remained with an independent mechanic. The vehicle was then towed to a dealer, where it was diagnosed, and the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle was serviced at the dealer six days prior to the failure. The contact stated that the failure occurred while the contact was traveling out of town. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.

The oil pump failed causing the belt to break and fling particles into the engine.

On [XXX] I was riding down the road and the Low Engine Oil light came on. I came home and looked for the recall paper that I received in the mail. I found it and that's what the recall was for. I immediately took my car into Jim Hudson Ford in Lexington SC. They put it on the machine and found it was in fact the recall issue. They are telling me the engine is on National back order and they have no idea when they will be getting the engine. In the meantime they have no rentals. I have been without a vehicle since [XXX]. They claim I am now 2nd on the list but I will not believe it until I see it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle failed to respond as intended while depressing the accelerator pedal. The low oil pressure warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

There is an open recall on my 2020 Ford EcoSport (VIN: [XXX] ) involving the engine oil pump. The recall was issued back in 2023, and I have been repeatedly told that the part would be available “at the beginning of the year” — first in 2023, then 2024, and now again in 2025. Each time, no resolution has come, and the part remains unavailable. This delay has made my vehicle unsafe and unreliable. I’ve been unable to drive it confidently or use it for essential transportation. Despite contacting both Ford and the original dealership (Preston Ford West in Randallstown, MD), I have received no specific repair date or clear guidance — only repeated postponements year after year. Meanwhile, I am forced to continue making high monthly loan payments on a vehicle I cannot safely operate. This has become a financial burden as well as a safety risk. I am requesting that NHTSA investigate Ford’s handling of this recall and assess whether consumers like myself should be protected under a buyback, warranty extension, or similar resolution process. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the engine might seize before the engine was replaced. The contact was concerned because the recall information indicated that dealers would replace the oil pump tensioner assembly and oil pump drive belt, free of charge. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 30 MPH, there was an abnormal sound coming from the engine compartment. The contact stated that when the vehicle was started the following day, the "Low Oil Pressure" warning light illuminated, and the vehicle was making abnormal sounds. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle but was unable to determine the cause of the failure. The vehicle was not repaired. The contact related the failure to the recall. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

The backup camera stays on after the car is in Drive and is actively moving forward. It has happened multiple times. I have video of this occurring.

The contact owns a 2020 Ford EcoSport. The contact stated that while in the process of performing the State inspection of the vehicle, the inspector informed the contact that the exhaust pipe was fractured. The vehicle was taken to an independent mechanic, where it was diagnosed that the pipe that extended from the engine to the exhaust pipe needed to be replaced. The vehicle was not repaired because the parts were on backorder. The manufacturer was notified of the failure. The failure mileage was approximately 27,000.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced the failure listed in the recall and the vehicle was towed to the local dealer and the engine was replaced; however, the failure persisted. The failure mileage was 87,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

The engine oil pressure became low, resulting in the vehicle slowing down while driving on the highway in inclement weather. Currently scheduled for service on Tuesday, July 8, 2025. Low oil pressure warning light came on. Light appeared 5 minutes prior to start of engine failure.

The contact's girlfriend owns a 2020 Ford EcoSport. The contact stated while driving at various speeds, the vehicle stalled. An unknown warning light was illuminated. The contact stated that the vehicle was no longer being driven due to safety concerns. The vehicle was taken to the dealer, where the contact was informed that the battery needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer and AutoNation Ford Orange Park(7700 Blanding Blvd, Jacksonville, FL 32244) were contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

After about a year after purchasing my 2020 Ford EcoSport The seat belt on the driver's side is stretched out and doesn't hold in my opinion tightly enough for me to feel safe, hoe can I remedy this, My only complaint is so far driver's seat belt if I can get this fixed through Ford Motor Company, I could breathe a safe sigh of relief.

I was driving on a highway in Florida and the engine oil pressure light came on with no warning. In the past if there was low oil, I would receive an alert on the vehicle and on my phone. This warning provided no notice and abruptly lowered the speed of my vehicle. I was not able to drive faster than 40 MPH, and that speed dropped again to about 20 MPH as I was finding a safe location to stop. Adding oil did not remedy this issue. I had to get my vehicle towed to a Ford location where I was told they would only give me the value of $4K for my vehicle trade in. I was stranded in a city I was not familiar with and had no alternative means of lodging or transportation. This was a known recall and Ford took advantage of my situation. I feel like I was baited and switched for a known recall.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, the vehicle shuddered with the message "Low Oil Pump Pressure" displayed. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the engine oil pump drive belt tensioner was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 100,199. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Transmission assembly

THIS RECALL BEING UNABLE TO BE COMPLETED IS CAUSING DAMAGE TO MY ENGINE AND RESTRICTING MY DRIVING. I CAN NOT EVEN MAKE IT HOME FROM WORK WITH OUT THE CAR TRYING TO STOP, TEMP IS WAY UP AND OIL PREASSURE DROPS. ARIZONA'S HOT WEATHER INCREASES THIS ISSUE. PART WERE PROMISED FIRST QUARTER OF THIS YEAR.

The contact owns a 2020 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. In addition, the engine overheated and seized. No warning light was illuminated. The vehicle was taken to the dealer; however, the contact was informed that the vehicle needed to be completely cleaned out and detailed prior to being serviced. The vehicle was taken to an independent mechanic where it was diagnosed with several failures, and DTC: P0217, P0496, P04DB, P1825 and P1299 were retrieved. Additionally, the contact stated the engine had been replaced by the dealer in February 2023; however, the contact was informed that the warranty had since expired. The contact stated that four days after the repair, the check engine warning light had illuminated. The vehicle was taken back to the dealer; however, the failure was not duplicated. The contact stated that the vehicle had been taken back to the dealer several times due to the failures and the dealer reset the check engine warning light. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 64,444.

The contact owns a 2020 Ford Ecosport. The contact stated while driving at an undisclosed speed, the transmission hesitated to shift as intended, with a whining sound. No warning light was illuminated. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by the independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 107,130.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the oil pump drive belt, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving on a main road at 55 MPH, the vehicle started to jerk abnormally, decelerated, and lost automotive power. The contact stated that the check engine warning light was illuminated. The contact pulled over immediately, and had the vehicle towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine oil pump drive belt tensioner, fuel injectors, the engine short block, and the pistons were faulty and needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 62,200.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power when the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 33,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that the front passenger’s side seat belt was unable to retract, and a passenger seated in the seat was not safely secured. The contact was informed that the seat assembly was faulty and needed to be replaced. The vehicle was taken to the local dealer, who determined that the seat belt needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 84,000.

The contact owns a 2020 Ford EcoSport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the maintenance warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that parts were not available for the recall repair. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000. VIN tool confirms parts not available.

The flex plate on the engine broke causing a loss of power and the vehicle stalled and was unable to be restarted.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Unsire if this is the correct way to communicate this but it has been over a year since Ford has issued a recall for my vehicle but has not given an update on how to proceed. Jan 04,2024 Manufacturer Recall Number23S64 NHTSA Recall Number23V905 Recall StatusRecall Incomplete, remedy not yet available

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that occasionally while driving at various speeds downhill or while in reverse, there was an abnormal sound coming from underneath the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 27,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine and Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while driving 30 MPH, there was an abnormal sound coming from the engine, and the vehicle vibrated and lost motive power. The low oil pressure warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,094. VIN tool confirms parts not available.

There has been a recall for a while now that Ford has not fixed in a timely manner. Recall itself has been active going on 2 years. Now my car is broke down at the dealership which states it could be months before a fix is available and complete. Leaving us with no car. Dealership says there are 16 people in front of us waiting on a loaner. Manufacturer refuses to pay for a rental.

The contact owns a 2020 Ford EcoSport. The contact stated that while attempting to fasten the passenger's side seat belt, there was an abnormal clicking sound heard and the seat belt failed to retract or securely hold the passenger in the seat. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms no parts available.

The contact owns a 2020 Ford EcoSport. The contact stated while driving at an undisclosed speed, the contact became aware that the engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to the independent mechanic to be diagnosed and it was determined that the oil pump tensioner assembly and oil pump drive belt had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000. VIN tool confirms parts not available.

The low engine oil pressure light was flashing, and the car would not drive any faster than 40 mph. By the time I got home the brakes were extremely hard to push so I had to use emergency brake to stop. My engine was seized. Ford had my vehicle from November 13, 2024-January 29, 2025. The dealership told me they replaced my engine, and over time this will happen again. I don’t feel safe driving long distances and I just had to replace the brakes costing $578. The car only has 67,000 miles on it and when I bought it, there was 40,000 miles on it.

I was driving my vehicle on the expressway when it started to shake and slow down. A message then appeared on my screen to check the engine oil level. At this point my car could not speed up past 40 mph and my engine was making a loud knocking noise. I took it to Valvoline and they informed me all my fluids were good. When I left the problem persisted, and my car speed dropped to 33 mph in a 55 mph lane.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called two other local dealers Ames Ford Lincoln (123 Airport Rd, Ames, IA 50010) and Stivers Ford Lincoln (1450 E Hickman Rd, Waukee, IA 50263); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 35 MPH, the vehicle started alerting the contact with a chime. While the contact was driving to the residence, the chime continued. The check engine and low-pressure warning light were illuminated. The vehicle was taken to be diagnosed and the contact was informed that the engine oil pressure was low. The vehicle was driven to an independent mechanic who diagnosed the vehicle with low engine oil pressure. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000. VIN tool confirms parts not available.

-The oil pump failed while I was driving on the interstate. My vehicle suddenly lost power without warning. There was moderate traffic, and I almost did not make it to the shoulder in time, having to swerve around vehicles. -My vehicle was towed to a Ford Dealership and their service department told me "The engine tore itself apart from the inside" and that repairs would be "About $7000". From there it was towed to my driveway. It has been sitting in my driveway since July 2023. I've been forced to continue making payments on it this entire time. -I attempted to have the recall repair scheduled three times at a Ford dealership, but each attempt failed: *December 2024 (in-person visit): I was turned away and told to schedule later. *January 2025 (phone call): Provided my information, but never received a follow-up. *February 2025 (online service request): Ford never responded. ---Because of Ford’s lack of response, the issue has not been officially confirmed by a dealer, but it matches the symptoms of the oil pump recall (which affects my VIN). -No, the vehicle has not been inspected because Ford has refused to schedule an appointment despite multiple attempts. -No, there were no warning lights, messages, or prior symptoms before the failure. The vehicle suddenly lost power without any prior indication, which made the situation even more dangerous.

The contact owns a 2024 Ford EcoSport. The contact stated that while her daughter was driving approximately 60 MPH, the check engine warning light illuminated and flashed on and off. There was an abnormally loud clinking sound coming from the vehicle. The vehicle was taken to the local dealer, where the O-ring, oil pan, gasket, drive belt, oil belt, thermostat, and long block were replaced. The vehicle was repaired, but the failure recurred. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 74,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated while stopped at an intersection, the accelerator pedal was depressed, and the vehicle started shaking. The contact smelled an abnormal burned plastic odor and observed that there was white smoke coming from underneath the hood. The contact stated that the "Low Oil Pressure" warning light was illuminated. The contact stated that the vehicle stalled. The contact was unable to restart the vehicle. The contact had the vehicle towed to the residence. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) which was associated with the VIN. The contact stated that prior to the failure there were other unknown warning lights illuminated on the instrument cluster. The manufacturer was informed of the failure. The failure mileage was approximately 72,000.

The contact owns a 2020 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the engine. The contact proceeded to drive and shortly afterward the message, "Oil Pressure Low" was displayed. The contact parked the vehicle on the side of the highway and had the vehicle towed to a local independent mechanic to be diagnosed. The contact was informed that the timing belt and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,825.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while at a complete stop, the vehicle stalled and failed to restart. The low oil pressure warning light was illuminated. The vehicle was pushed to the side of the road with assistance. The vehicle was towed to the dealer the following week. The dealer diagnosed the vehicle and determined that the failure was related to the recall. The dealer informed the contact that the engine needed to be replaced as an interim recall repair. The dealer informed the contact that a diagnostic report with photos of the failure had been sent to the manufacturer, and the engine was ordered. The contact stated that upon following up with the dealer, the dealer advised the contact that no further information was available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware failure. The failure mileage was approximately 72,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My Ford 2020 EcoSport caught on fire last 12/22/24 for a recall that Ford acknowledged. I am still waiting for it to get fixed, it is now 01/30/25. Now I have been paying for a car rental from my own pocket, not sure how much longer this will be. Also, I will pay for $1,000 deductible when I pick up my car because I filed a claim through my insurance which covered only my towing and a portion of the cost for repairs after my deductible. This is so unfair because Ford said they will NOT cover anything. This is now causing hardship financially with my family. I am a single Mom, sole provider and now, I will have to be late on my rent depending on how long it will get fixed too, since I need to get a rental in order to continue to get to work, take my daughter to school and care for my elderly parents. I feel so defeated because I can't rely on a car that I need for my livelihood. I did not cause nor ask for this, but Ford is not helping alleviate the ripple effects that this caused my family. What's worse is that when I spoke with Ford in 12/27/2024, they acknowledged that this only a band aid, not a definite solution for the problem. I don't think that I will have any more money in the future to deal with something they know may catch on fire again. It is so immoral. I would like to also add that I purchased an extended warranty when I purchased the vehicle in 10/2020. Since I am now over the miles stipulated, Ford will not budge. I only got free oil changes from an extended warranty that was over $6,000. Again, very immoral. Please help me and my family. I would like to join if there's an ongoing class action lawsuit.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle intermittently failed to start. The check engine warning light was illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was approximately 61,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60 MPH, the vehicle started to lose motive power. There were unknown warning lights illuminated. The contact merged to the side of the road where the vehicle lost motive power and failed to accelerate as needed. The vehicle was then pushed by the contact and her sibling to the residence. The contact stated that an independent mechanic was contacted. The independent mechanic diagnosed the vehicle with engine pump failure. The local dealer was contacted; however, the vehicle was not repaired because the parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000. Parts distribution disconnect.

Car is jerky, acceleration is slowed Brakes worn faster than they should Oil is leaking There is a lot wrong and I cannot afford these early repairs that are needed.

For the past 3 weeks my check engine light would appear then disappear. On 01-09-25 I scheduled with a in town loco mechanic shop. Gave him my worries about how my check engine light sometimes comes on. I was advised to take my vehicle to the Ford dealership because they could not replace the sensors I needed, only Ford can?? I picked up my car and the check engine light was not on. Today [XXX] in the morning check engine light is on. Once I put the gear in drive my vehicle was struggling for speed. It struggled so much that it made me a bit nervous that I returned home right away. So……I decided to do a little research on my vehicle. It has low mileage. Oh boy. I didn’t know Ford had some recalls. I plan on requesting an inspection from the manufacturer. I was never informed or notified of any specific needs to be repaired as part of a recall?? I hope this makes sense?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated while the vehicle was parked, the contact attempted to depress the accelerator pedal; however, there was a loss in automotive power. The failure occurred on several occasions. No warning light was illuminated. The vehicle was taken back to the residence. A dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the engine warning light illuminated. The vehicle was taken to a local dealer, and the contact was informed that the vehicles with a present failure were being prioritized for repair. The local dealer could not identify the failure, and the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,379. VIN tool confirms parts not available.

I was on the highway when my car started to light up on the dashboard and the car started to slow down and wouldn’t move. Took it to ford and they had to replace the whole engine but now even after the replacement the car is slow, doesn’t heat up and shakes.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I broke down in the middle of nowhere while roadtripping. My engine fuel pressure light came on. The closet Ford was an hour away. 20 mins in my engine started making a horrible sound. I had to pay to get myself and it towed the rest of the way. After being diagnosed by the dealership, the recall of the oil fuel pump/belt completely failed and went through my engine. If I had continued driving my engine would have seized. I now need a whole new engine in which Ford said will take a minimum of a month before my car will be fixed. up until this point I always took care of routine maintenance and oil changes even having my whole car completed inspected last month. There were no warnings once so ever up until the actual moment the part was failing and the warning came up on my dash.

The contact owns a 2020 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. In addition, the contact stated an abnormal sound was coming from the engine with an abnormal fuel odor entering the interior and exterior of the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) repair was removed from the VIN; however, the recall repair had not been performed. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.

See attached document for complaint.

The contact owns a 2020 Ford EcoSport. The contact stated while driving approximately 45 MPH, the front driver’s and passenger’s side air bags inadvertently deployed. No warning light was illuminated. The contact stated that both front driver’s and passenger’s side seat belts had locked. The contact stated the vehicle had not driven over any speed bumps or potholes at the time of the failure. The vehicle was taken back to the residence and remained at the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.

Like the recall states, I have lost oil pressure so the engine is not running properly. I have lost the ability to brake properly as well.

The contact owns a 2020 Ford EcoSport. The contact stated while driving at various speeds, there was an abnormal knocking sound coming from the vehicle without warning. The contact then stated that upon exiting the driveway, there was a knocking and clamoring sound coming from the vehicle with the "Engine Oil Pressure Low" message displayed. The vehicle was towed to an independent mechanic who immediately identified the failure and related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was then towed to a dealer where the contact was informed that a diagnostic test was needed to determine the cause of the failure. The contact was later informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but was unable to provide an immediate assistance. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 78,000. VIN tool confirms parts not available.

The catalytic converter had to be replaced twice due to a cracked in it and the exhaust fumes keep coming into the vehicle’s cabin through the A/C. Transmission keeps having problems also.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was consuming an excessive amount of oil, and experienced acceleration hesitation and loss of motive power. The vehicle was taken to the local dealer but was not repaired. The failure mileage was 73,000. VIN tool confirms parts not available.

There were no warning lamps, messages or other symptoms of the problem prior to the failure. I found out about the recall when I was researching how to operate my vehicle. I made an appointment to have the recall repair made on April 5, 2024. On April 8. 2024, the dealer called back the Service Manager stated, "They aren't processing the recalls unless the vehicle is on the side of the road." I called several other dealers and they stated they also would not repair the vehicle. On [XXX], the engine oil pump drive belt tensioner arm fractured and separated from the tensioner backing plate. The oil pump drive belt lost teeth and the car lost engine oil pressure. There was a loss of motive power and a loss of mechanical vacuum pump the vehicle lost all power and shut down. I was sitting at a light in the middle of the street at 11:30 PM. The vehicle could have shut down on the highway. I had just exited the highway, it was late at night and dark. Someone could have run into the back of my vehicle. I had the vehicle towed to Planet Ford in Spring, TX. After negotiating with them they worked on the engine but the car would not start. Then they said it needed a new battery and once installed the vehicle still did not run properly. They stated I needed to pay for a diagnostic because transmission lights are coming on. I refused because the damage was 100% caused by Ford's irresponsibility and neglect. The Recall stated repairs were supposed to be made at no charge. Planet Ford is now saying they have to put in a request to the Ford Corporation to ask if Ford will assist me with the cost of repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have not received any update on the parts for my safety recall notice 23s64/NHTSA Recall 23V905.

My ecosport’s coolant reservoir has a leak. Due to this, my car overheated and went into limp mode. A week later, my ecosport would crank but not start, I believe this is due to a cracked cylinder from the oil pump recall. I received a recall notice for the oil pump in June with no current remedy. Now, I am having these issues with my vehicle. A mobile mechanic looked at my vehicle.

My engine blew up due to this recall in the beginning of July. It is now October. Car still at leonardtown ford. I had a rental until I purchased another vehicle this month. When I turned in rental I was charged 1455 dollars as the part ford claims the won't cover. I tried to get a loaner for weeks only to be told no loaners available. I have a rep at Ford and a case number however no one knows if or when I may be reimbursed for that money. This is horrible. This situation is because thier engine failed. I just want my money back and to move on.

On Tuesday, [XXX] I could have been killed on the highway due to the recall from Ford. I’m thankful I am alive today. I was driving when my engine oil pressure light came on, my speed slowed down, my car was rumbling, my engine locked up and I had to weave through traffic to pull over on the side of the road. I had to spend money to have it towed to a mechanic. The mechanic told me it was most likely caused by the recall. I had it towed to Ford in Crestview, FL. Ford said they are also pretty sure it was due to the recall. Ford Crestview told me it could take WEEKS to diagnose, and then I would have to have a whole new engine/parts in which Ford won’t have until 2025. My car will be sitting at Ford for MONTHS. Ford does not care. They don’t care I almost died. I now do not feel safe in this vehicle. I get married on the [XXX], and I have a honey moon after. I depend on this vehicle for my job, etc. i am my dads caretaker who has cancer, and we had to skip his doctor appointment because my car was not available. His WHEELCHAIR fits in my car. Ford won’t give me a loaner vehicle until they diagnose it, and Ford Crestview informed me that they don’t even know if they will have a loaner vehicle. So what happens now? Cancel the wedding? Cancel the honeymoon? Keep canceling my dads doctor appointments and he will just pass away? Please help expedite this. Why would the dealership even diagnose it, when they technically have until 2025 when parts come in. Ford is not handling this well for over 100,000 people. This is for the OIL PUMP RECALL that almost made me lose my life. Someone take this seriously. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the oil pump tensioner assembly and oil pump drive belt had failed and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,765. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle made an abnormal sound while decelerating and while coming to a complete stop. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while stopped at a traffic light, the light turned green and the contact depressed the accelerator pedal however, the vehicle stalled. The contact stated there were no warning lights illuminated. The contact was unable to restart the vehicle and the vehicle was towed to her sister's residence. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The failure mileage was approximately 78,800. VIN tool confirms parts not available.

Wet belt problem needs new engine. Ford will only cover 40.00 a day for a Ford rental. No rentals in bay area at that price. Won't be fixed for over 6 months.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 60 MPH, there was an abnormal grinding sound coming from the engine compartment. The vehicle was losing motive power while depressing the accelerator pedal. The contact was able to drive the vehicle back to the residence. The contact stated that the check engine warning light illuminated, and the vehicle stalled. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the oil pump had failed, and the engine needed to be replaced; however, parts were not yet available. The vehicle was not repaired. The failure mileage was 47,444. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while starting the vehicle, and while driving at various speeds, the vehicle made abnormal knocking sounds. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving 75 MPH, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated while driving at an undisclosed speed in a parking lot, the vehicle stalled. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine and engine oil pump had failed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with engine failure due to the fuel pump failure. The contact was informed that the engine needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 103,000. VIN tool confirms parts not available.

Engine is junk parts broken that is the recall problem. Can not be driven. The low oil pressure light came on about 2 miles from my house. Was towed to a mechanic who took oil pan off. An found broken parts. An to repeat engine is junk. Had a oil change 8/9/24.

There has been multiple instances that the right-side brake light has failed, even after being replaced with new bulbs. It has happened 2 times before, and I have seen numerous other Ecosports that have this problem as well. It is not a bulb problem, but a wiring problem. Not sure if this is worth submitting on here, but I can’t be the only one that has done it so far.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer. The contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was made aware of the failure. The failure mileage was not available. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See attached document for complaint.

The contact owns a 2020 Ford EcoSport. The contact stated while driving at an undisclosed speed, the contact noticed a loud noise that sounded as if the vehicle muffler was missing. The contact became aware of a slight noise previously; however, the sound became louder and more persistent. The contact reported the failure to the dealer. The vehicle was taken to the dealer where it was diagnosed with a detached flex pipe due to corrosion. The contact was informed that the flex pipe needed to be replaced. In addition, the contact was informed that the parts to complete the repair were unavailable. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 32,000.

See attached document for complaint.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer, where it was determined that the oil pump needed to be replaced; however, parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

The component that failed/is malfunctioning is the Drivers side front Hub assembly. It could be available for inspection depending on date and time that it is needed to be inspected… My safety and others were put at risk because if I kept driving with this it could snap my entire tire off, rip my whole brake line out, and this being my drivers side could result in my getting ripped into oncoming traffic.. No manufacture has inspected it, no police have inspected it, only my boyfriend and I and a mechanic that was going in to replace brakes on my car. The only determination I have of this part being “recalled” is due to an auto parts store calling and telling me the part they ordered has to be sent back due to defect/recall on the manufacturers side. There have been no type of warnings at all besides stuff regarding my anti-lock system failing

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while parking the vehicle, the vehicle made an abnormal ticking sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

See attached document for complaint

The contact owns a 2020 Ford EcoSport. The contact stated that the vehicle failed to start. The contact stated that the Ford dealer mobile technician replaced the battery, and the vehicle was able to start. The vehicle was repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,774. VIN tool confirms parts not available.

See attached document for complaint

The contact's mother owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while her mother was driving 70 MPH, the vehicle started jolting. Additionally, the brake pedal was depressed, but the vehicle failed to respond and stalled. The check engine warning light, the low oil pressure warning light, and several other unknown warning lights were illuminated. The driver was unable to pull to the side of the road. The highway patrol assisted the contact's mother until the vehicle was towed to the dealer. The dealer diagnosed that the oil pump drive belt tensioner arm was fractured and there were metal shavings in the oil. Additionally, the dealer diagnosed that the loss of oil pump pressure had caused engine failure. The dealer determined that the engine and the turbo needed to be replaced. The vehicle was temporarily repaired. Additionally, the contact stated that the check engine warning light was illuminated several times three days after the repair. The vehicle was taken to the dealer, where it was determined that the transmission fluid was low. The dealer replaced the transmission fluid several times; however, the failure persisted. The dealer diagnosed that the transmission front gear box had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was 64,150. VIN tool confirms parts not available.

As I was driving home 8/2/24 at approximately 12:00pm the engine died in my 2020 Ford EcoSport. The automobile will not start, resulting in my having to get it towed. Powertrain Malfunction/ Reduced Power. P0012 A Camshaft position timing over - Retarded Bank 1 P0014 B Camshaft position Timing Over - Advanced or System Performance Bank 1 P0299Turbocharge/Supercharger Underboost P0340 Camshaft Position Sensor A Circuit Bank 1 or Single Sensor

There has been no incident because we are afraid to drive the car due to the recalled part. The first letter regarding the recall stated the parts were anticipated 2nd quarter 2024. Now it's 1st quarter 2025. What are we supposed to do in the meantime? Drive it and wait to be stranded on the highway? And will Ford push off the fix again once 2025 comes? There has to be a better solution in the wait-time.

The contact owns a 2020 Ford EcoSport. The contact stated that while her daughter was driving 35 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact's daughter was able to pull to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was then towed to the dealer where the same assessment was made. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 35 MPH, the "Low Oil Pressure" warning light illuminated. The contact drove the vehicle back to the residence and parked the vehicle. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The failure mileage was approximately 66,000. VIN tool confirms parts not available.

Receive a recall notice in Feb 2024. On March 30, 2024 vehicle oil light/engine light came on and started to engine noise. Because of the recall, it stated not to drive vehicle if this happens because it could cause an accident. Had vehicle tolled to Titusville Florida dealership on April 1, 2024. Was told that they were going to order parts, but available until 2nd quarter of 2024. Call Ford service customer Claim # CXH02216288. asked for a car to use while waiting for repairs. Dealership told me that I was approved for a rental, but after 4 weeks, I went into dealership to ask about rental and they told me they waiting for one the be available. I had to get other transportation. Received another notice from NHTSA that the parts would not be available until 1st quarter 2025. So I requested for Ford to do a buy out option on my vehicle and I was not approved for a buy out option. It's been almost 4 months at the Ford Service Dept. I request Ford to defer my payments because I will not a vehicle for may be 11 months. So I'm paying my monthly payments plus insurance on a vehicle that may never be repaired.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal with the transmission warning light illuminated. The vehicle was jerked forward while depressing the accelerator pedal. The local dealer was made aware of the issue and a diagnostic test was performed. The contact was informed that the turbocharger needed to be replaced before the recall repair could be performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 71,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while operating the vehicle, there was an abnormally loud sound coming from the engine compartment. The contact stated that the vehicle failed to properly accelerate before the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine oil pump tensioner had failed, and the engine needed to be replaced. The engine was replaced; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 78,000.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My engine blew up because of this faulty part. I have not had my vehicle since Oct. So, I was forced to go get a rental car because, I still needed transportation too and from work. I spent over $4,000. Since March on a rental car plus still payed $483. A month for my vehicle that was just sitting in my drive way. Ford just now took my vehicle in to check it and told me that it would need a whole engine. Ford finally gave me a loner vehicle so that I wouldn't have to keep paying for a rental car. I have contacted Ford corporations many time in hope to try and get reimbursement for the rental car that I paid for this whole time and they are telling me that there is nothing they can do about reimbursement for the rental car. I am very upset with Ford because it wasn't my fault that the engine had a faulty part in it. I believe they should have to reimburse me the money I paid out of my own pocket for the rental vehicle.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine ad Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated while driving and attempting to depress the brake pedal, the vehicle hesitated while responding. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

The pressure light came on and car started shaking and lost power. Called Ford to be told parts not available to call a dealership and they said they can’t do anything at this time or provide me with a loaner. And I have to literally have my car towed because I was stuck on the side of the highway. If this is a recall Ford or the dealership are not doing anything to help me.

Car had known recall and dealership was notified prior to this happening and I was advised that I was fine. Few months later, oil pump failed and seized engine while merging onto I40 with my 2 children in the backseat. Crash had almost happened but I was able to safely stop the vehicle and remove my kids from the smoking car. Small grass fire started under the car as the oil flooded from underneath my car but self estinguished. My car has been at the dealership for almost a month and they plan to put the same recalled part back into my car until remedy is available in November 2025. Front driver airbag also has a recall that it may not deploy if vehicle crashes which vehicle is already at risk for. There was no warning signs or symptoms.

On [XXX] @ 8:45 pm my vehicle was at a stop light. I started to go forward and hill assist start notification came up as vehicle turned back on from sitting idle due to the ecosport design. As slowly accelerating the wrench icon came on, check engine light came on. Vehicle lost power and speed dropped to less than 5 miles an hour. I had to floor the gas pedal to get enough speed to switch lanes and get off the road safely. I had to pay to have the vehicle towed to a dealership. This all occurs after the following previous events. On 6/25/24 my Vehicle was serviced for sporadic check engine lights that would come and go quickly. The dealership had some reprogramming done, an oil change, and a a transmission inspection. Stated all good and the vehicle was returned on Friday, June 28th. Back in April 2024 the vehicle had a similar situation with loss of power and similar warning lights. The engine was replaced due to total failure of the engine oil pump belt. This occurring when transitioning on a ramp from one highway to another. Another dangerous situation. This vehicle is not safe. I have been in the vehicle both times with [XXX] . Two major events in less than 3 months. I anticipate another total engine loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

My daughter has informed me that the oil pressure light has come on and off and the engine starts shaking . I know the current recall they have out has to do with the oil pressure. I called Ford and explained to them what was going on and was told to call a dealership to make an appointment they said I would have to wait to get it in and they already have one and can’t get parts to repair it yet. I was told by Ford and the dealer ship that there is nothing stating she can’t drive it but if possible they don’t recommend it. So I am not sure what she should do because she relies on this vehicle every day. Being it’s a major recall should Ford have to provide a rental car until it’s looked at.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while pulling out of a parking lot, the vehicle stalled. The vehicle did not restart. The vehicle was towed to a dealer where it was diagnosed that unknown parts needed to be replaced due to metal shavings in the oil. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

My engine light keeps coming on. I have received no notice from the dealer that there is a recall.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, she heard a loud clanking noise coming from the engine with the low oil pressure warning light illuminated. The vehicle was towed to the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,00. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the contact noticed a burning odor on the interior of the vehicle. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the vehicle was started, the low engine oil warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with several unknown sensor failures. The contact was informed that the unknown sensors needed to be replaced. The vehicle was repaired. The contact stated while driving 40 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle started jerking extremely hard. Additionally, the contact stated that the low engine oil warning light had remained illuminated. The contact stated that the abnormally hard jerking caused back pain issues. The vehicle was taken back to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated, and the vehicle stalled. The vehicle failed to restart and was towed to the dealer. The dealer diagnosed the vehicle with oil pressure failure and that the long block and the turbo needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

Low oil pressure light came on and engine making loud noise. Had towed to Way Brothers Ford in Hawkinsville GA 183 BROAD STREET HAWKINSVILLE GA 31036 PHONE 478-892-9141. Original diagnostic check on day vehicle failed [XXX]: "diag found code p0365 p0369 found oil pump belt broken necessary to remove and replace engine..." On repair invoice when engine was replaced [XXX]: "engine oil pump belt loose causing the engine to lose oil pressure; engine has internal damage; low on compression". I HAVE PAID A TOTAL OF $3,775 TO REPAIR THE VEHICLE AND THE DEALER STATES THEY HAVE NOT RECEIVED ANYTHING FROM THEIR CORPORATE OFFICE REGARDING REIMBURSING THIS COST SO THEY ARE REFUSING TO REIMBURSE THE COST INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that the vehicle failed to start up occasionally with the check engine warning light illuminated. The contact received an email notification from Carfax of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was not included.

Unknown Taken to dealer, they said they could not reproduce issue. No warnings. Loss of power, car feels like shifts very hard. Has been experienced while I have passengers with me. Happens pretty much on a daily basis at various speeds. Sometimes when I start to go from a stop, sometimes when accelerating while driving.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at various speeds, the vehicle hesitated upon the depression of the accelerator pedal. As the failure persisted, the check engine warning light illuminated. Additionally, the contact stated that there was heavy black smoke coming from the exhaust pipe upon starting the vehicle. The contact took the vehicle to a dealer where they discovered that the engine oil pump drive belt tensioner arm had fractured and caused metal shavings to enter the engine cylinders. The vehicle remained in the dealer's possession and the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 43,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 40-45 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced, and that the failure was related to the recall. The vehicle was then towed to the dealer, where the same assessment was made. The vehicle was not repaired and remained at the dealer for 3 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact stated while driving approximately 35 MPH, the vehicle stalled. The vehicle was towed to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced, and the failure was remedied. The failure mileage was 107,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light remained illuminated while driving the vehicle. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 53,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at approximately 40 MPH, the "Low Oil Pressure" warning illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the oil pump had failed, and the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

While driving the vehicle the low engine pressure light appeared, after getting a mile down the road the vehicle came to a complete stop while still in drive and the engine had seized. It would not turn over after the fact. The vehicle was then towed to a dealership were it was diagnosed with a failed oil pump belt. Manufacturer states there is nothing they can do.

The contact owns a 2020 Ford EcoSport. The contact stated while pulling out of the driveway, the vehicle lost motive power with the low oil pressure warning light illuminated. The vehicle was towed to the dealer and the vehicle was diagnosed with a failure with the engine not receiving engine oil. The contact was informed that the engine needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 64,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated while driving 45 MPH, a low oil pressure message was displayed on the instrument panel. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump causing damages to the engine and the turbo charger. The contact was informed that the engine and turbo charger needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included; however, parts were not yet available. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 63,000.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was towed to an independent mechanic where it was advised that the vehicle needed to be taken to a dealer. The vehicle was then towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 71,670.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the low oil pressure warning light illuminated. The contact pulled over into a truck stop and checked the oil level and confirmed that the oil level was normal. The vehicle failed to start and was towed to the residence. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated while driving 65-70 MPH, the low engine oil pressure warning light illuminated. The contact pulled to the side of the road and the vehicle was towed to an unknown dealer but was not serviced. The vehicle was then towed to the local dealer, where the contact was informed that the engine was running rough, and the oil pump had failed and needed to be replaced. The vehicle was not diagnosed or repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 35 MPH, the vehicle started shuddering. There was no warning light illuminated. The vehicle was taken to a local Pep Boys, where the vehicle stalled. The vehicle was restarted; however, the failure could not be duplicated. The contact drove to the residence. The contact stated that the failure recurred several times while driving later that day. Additionally, the engine made an abnormal whistling sound. The low oil pressure warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the oil pump drive belt tensioner had failed. The dealer recommended that the engine be replaced. The dealer sent a claim to the manufacturer. Additionally, the contact notified the manufacturer of the failure, and the manufacturer informed the contact that they could not assist because the vehicle had no Extended Warranty coverage. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 79,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated while driving at undisclosed speeds, the "low engine oil pressure" message was displayed and flashing and the vehicle was decelerating unintendedly. The vehicle was restarted; however, there was a rattling sound, and revving sound when the contact depressed the accelerator pedal. The vehicle was towed to the residence. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,721.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while reversing, there was a knocking sound heard, and when the brake pedal was depressed, the low oil pressure warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 101,610. The VIN was not available.

The contact owns a 2020 Ford EcoSport. The contact stated while driving 20 MPH, the oil pressure warning light illuminated. The contact was able to drive a short distance to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 62,549. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford Eco Sport. The contact stated while driving 65 MPH, the contact became aware that the engine oil pressure was falling quickly, and the check engine warning light was illuminated. The contact stated that there was an abnormal sound coming from the vehicle during the failure. The contact was able to pull the vehicle to the side of the road. The vehicle failed to restart and was taken to various independent mechanics; however, the mechanic was unable to diagnose the vehicle. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure however, no assistance was provided. The failure mileage was approximately 165,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated while driving 60-62 MPH, the low oil pressure warning light illuminated. The contact drove to the residence and verified that there was sufficient oil in the vehicle; however, the failure recurred while driving. Additionally, the contact stated that while starting and driving the vehicle, the vehicle was shuddering and made an abnormally loud sound. The vehicle was taken to an independent mechanic, where it was diagnosed that the oil pump drive belt was fractured. The mechanic determined that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 71,000.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low-pressure oil warning light illuminated. Additionally, the vehicle lost motive power. The contact and other nearby individuals pushed the vehicle to the shoulder of the roadway. The vehicle was towed to the residence. The vehicle was then towed to the dealer however, the vehicle was not diagnosed. The contact was informed that the vehicle failed to start, and the engine needed to be disassembled to fully diagnose the vehicle. The contact stated that the Mobile App recorded that the vehicle was started while the vehicle was located at the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 52,575.

On 3/31 @5:22pm after a few calls to ford about issues my car lost all power, brakes locked steering wheel lock and I was on the Grand central expressway.

Okay, i got a letter in the mail back in February 2024, a recall letter, and as of April [XXX], 2024 we notice oil on the top on the motor and knocking noise. so we called the Dealership in Showlow Ford. Asking if the recall was due to the oil and knocking noise. So we towed the car to the dealership, and it was ck and they told us it was the recall part and that they did contact the Ford company to found out when the part will be available to replace, and replace the motor, per the ford company they said they are still working on the replacement part. They did offer rental but i cant pay second insurance and that was my car to work and getting to place, I'm still making payments and full cover insurance on it. And I dont think i can wait another 120 days or longer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2020 Ford Eco Sport There is a recall on this vehicle: 23V905000 I discovered the recall on my vehicle on April 5, 20204. I called the Tommie Vaughn Ford dealership to schedule the service for the recall. When I asked the service valet if they had the part on hand he said he didn't know and would call back on Monday. He called back and stated, "The service manager said we are not repairing those cars unless they don't start or on the side of the road." (my appointment was canceled) On [XXX], around 11:30 pm (the vehicle seemed to start to lose pressure and then a warning light came on: oil pressure to engine low. Around five minutes later the car went black and completely shut down in the middle of the road.) The next day I called Joe Meyers Ford who stated there wasn't a recall on the vehicle yet. It was an advance notice and if I brought the vehicle in it would just sit for months until there was a real recall. Then I called Autonation Ford who said the same thing and if I brought it in they would let it sit until July when the real recall happens. I called the corporate office and spoke with an administrator (OFY). He apologized and explained they were supposed to diagnose my vehicle and if the issue was the recall, call the corporate office to get instructions on the repair. So I had my vehicle towed to Autonation Ford. The service person (David Lewis) called and stated he asked his service manager, Henry and they don't have to service my vehicle and it's just going to sit. I called the corporate office back and spoke with John who called and left a message to service my car. Then Henry (Service Manager) called and explained that the corporate office was lying to me because they were telling them not to repair the vehicles and all the Ford dealerships have cars like mine sitting on their lots. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The low oil pressure warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump tensioner. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 63,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated and suddenly the vehicle lost motive power. The contact merged to the side of the road. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact received the notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 8,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Low oil pressure sensor came on., Took car to get oil changed thinking that would be a quick fix. The car continue to drive rough making a loud knocking sound. Checking engine light, oil light and tool bar light were now on. Took it back to mechanic they said I had 2 camshaft sensors that need replaced. Got the sensors replaced , car did not seem any better. Took it back to mechanic and as I was driving the car lost total power and brakes failed. Mechanic put it on machine and then said the engine and turbo was blown.

The contact owns a 2020 Ford EcoSport. The contact stated while driving at approximately 50 MPH, the vehicle independently steered into the opposite lane of oncoming traffic. The contact stated that extra effort was needed to steer the vehicle back into the lane. The contact stated that the vehicle again steered independently into the opposite lane. The contact was able to regain control and pulled the vehicle over. The contact turned off and restarted the vehicle and was able to continue driving to her destination. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 57,000.

I received this safety recall letter in Feb 2024. Have called Rivertown Ford In Columbus ga and they said they don't have the parts nor the approval to do the safety recall. Saturday while in Atlanta my car got a low oil pressure light I pulled over and called Ford they said they don't have approval to fix this recall but I can pay to have it fixed. since my vehicle is broke down. i had to pay 680.00 to get it towed back to my house. The letter said that in the 2nd quarter of the year..which starts April1.supposed to be when they should have parts..so right now my car is not working and I don't have extra money to fix this problem. I will be contacting the BBB about Rivertown Ford in Columbus ga not honoring this recall in a timely manner..my name is [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with engine failure. The dealer confirmed parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000. VIN tool confirms parts not available.

I was driving on [XXX] in Houston, Texas. Low Oil Pressure warning came on dashboard. The vehicle lost power. I was able to limp off of the freeway. Thankfully the car didn’t die until I was off of the road. I have had the vehicle towed to the Ford dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Powertrain failure, low oil pressure light came on, occurred while driving 70 mph on freeway with moderate traffic my car suddenly decelerated to 35-40 mph with a semi truck behind me almost slamming into me and I couldn’t get the car to accelerate to get the the side of road to safety. Loud engine noise now when car is on, not able to accelerate past 30-40 mph. I feel it is not drivable. All dealerships I call tell me these parts have not been made available yet through the recalls received recall letter 3/29/24 from ford notifying that we would hear when we could schedule service to address this recall. This was first I was notified of this issue and my car had this incident on 4/16/24. Ford dealerships refuse to give me a loaner or fix my car until ford provides the parts . They state they all have 4-5 forced ecosports already waiting to be serviced with same issue

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 30-35 MPH, the vehicle started losing motive power. The contact was able to pull into the driveway, where the vehicle stalled. The low oil pressure warning light was illuminated. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the engine had seized due to a loss in oil pressure. The dealer related the failure to the NHTSA Campaign and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 65 MPH, the vehicle started making abnormal ticking sounds. The contact was able to drive to the residence. The contact stated while starting the vehicle the following day, the failure recurred increasingly, and the vehicle was shuddering significantly. The low oil pressure warning light was illuminated. The vehicle was towed to the dealer, and the failure was related to the recall. The dealer informed the contact that he would be charged a repair fee because the part to do the recall repair was not yet available. The vehicle was being diagnosed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

on 3/30/2024 I received a message on my dashboard that "oil pressure failure" was detected. Soon after I lost power from 30mgh to 10mph. When I parked, my engine was sounding like it was knocking and then metal against metal sound. I had my car towed to the Ford dealership that I bought it from and have had it maintained there as well. I was told that the oil pump failed causing catastrophic injury to my engine requiring a new engine. My extended warranty says that there is an advanced recall on the part that failed on my 2020 Ford Ecosport, with 65,000 miles, so they will not pay for my engine to be replaced. Ford Motor has not agreed that it is there fault my engine suffered due to the failed oil pump. So, I have no car, no loaner and no fix other than paying out of pocket nearly 10,000 to replace my engine that Ford Motor may or may not reimburse for.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that while driving at approximately 30 MPH the oil pressure warning light illuminated and the vehicle began to decelerate. The vehicle was taken to an independent mechanic where the oil was changed although the contact was informed it was not needed. The vehicle was taken to a different independent mechanic where it was diagnosed with a damaged wet belt and the contact was informed that a new engine was needed. The vehicle was towed to a different independent mechanic where the engine was replaced. The independent mechanic informed the contact that after the repair, the vehicle was jerking while accelerating. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. While the contact's husband was driving at approximately 60 MPH, the vehicle stalled with several warning lights illuminated. The contact's husband was able to steer the vehicle off to the shoulder of the highway. Due to the failure, the vehicle was initially towed to the residence. The vehicle was later towed to a dealer where the vehicle was diagnosed with a defective engine oil pump drive belt tensioner arm. The contact had the vehicle repaired by the dealer. Recently, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. Since the repair, the contact stated that various warning lights, including the oil warning light, had appeared on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford Eco Sport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at 65 MPH, the vehicle started to lose motive power. The contact stated that the low oil pressure warning light was illuminated. The vehicle was towed to the dealer where is diagnosed and determined that the engine was damaged due to the oil pump failure. The dealer stated that the engine needed to be replaced; however, the dealer confirmed that the parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 91,000. VIN tool confirms parts not available.

I haven't had any problems yet. Ford has known about this for awhile. If and when we have problems my wife and I don't have the funds to thousands to fix it plus still paying a payment on it. We are [XXX] and [XXX]. I want it fixed or they can buy it back. There is no sense in this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford EcoSport. The contact stated while driving 55–60 MPH, the vehicle began to jerk and shut off. The oil pressure warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The contact stated that the failure was like NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was approximately 70,000.

The vehicle had been making a noise and would occasionally lose power. I had made an appointment with Ford and had just left my home to drive the car to drop off when the oil light came on, then the check engine light and a wrench light. The car was making a terrible noise and I had to turn around. The engine was starting to smoke when I got back to my home. The car had previous issues with losing power and Ford had said this was due to a faulty temperature gauge and had replaced the temp. gauge.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 35 MPH, the "low oil pressure" warning light illuminated, and the contact heard an abnormal rattling sound coming from the engine compartment. The contact stated that the vehicle was losing motive power. The contact pulled over and stopped the vehicle. The contact had the vehicle towed to the residence. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The contact called a dealer but was told that the parts to complete the recall repair were not yet available. The failure mileage was approximately 56,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that upon starting the vehicle, the oil pressure and check engine warning lights illuminated. The contact stated that while accelerating, the vehicle hesitated before accelerating. The dealer was made aware of the failure but was not able to diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 44,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 35 MPH, the check engine and oil warning lights illuminated, and the vehicle stalled. The vehicle was not able to be restarted and was towed to the local dealer who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at approximately 75 MPH, the "Oil Pressure Low" message displayed and continued to flash. The contact entered a parking lot, turned the vehicle off, and attempted to turn the vehicle back on, however, the vehicle would not restart. The vehicle was towed to the residence and then towed to the dealer. The vehicle was not diagnosed or repaired; however, the dealer confirmed that parts were not yet available for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000. VIN tool confirms parts not available.

The system of my car kept saying that low oil pressure and I was confused because I just got my car oil changed two weeks ago. So I went to Jiffy Lube to get my oil checked. They said it was full and that I had a mass flow light on and they stated that there was something wrong with the oil pressure due to the airflow or something, so then my car stopped on side of the road 2 minutes after I left jiffy lube. I almost got to into a wreck. Someone almost hit my car because my car was accelerating slow, so I had to pay a tow truck to take my car home then I have to pay for a mobile mechanic to come out to my house to see the issue. he said that it was , the vacuum pump, the engine oil pressure was low due to the airflow just like jiffy lube said and also the timing belt or chain tension needed to be replaced. Now I have been without a car for a week and every time I call the dealership they said that there is no parts in stock. I have also called the vehicle safety hotline 1-888-327-4236 and the number is out of service. So I don’t know what to do. I am without a car I don’t know how to rent a car because I don’t have the money for it because I just paid over $600 (Tow truck, oil service and diagnosis test). I don’t know if you guys can trade my car in for something else or give me a loaner car but something has to be done. You guys have to help me out some kind of way due to this recall. This is acceptable especially since I have to Uber my kids to and from school and daycare and I have to Uber myself to work, pick up my kids and home every day. Please contact me as soon as possible [XXX] so this issue can be resolved. Thanks [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine seized while driving down the road in traffic, loss of power steering and power brakes. Had to tow it to ford. FORD WILL NOT REPLACE ENGINE THAT THE OIL PUMP DAMAGED. THEY WANT 8 THOUSAND DOLLARS!!!!

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Unknown. About two weeks ago my car started periodically not starting. There were no indications of an issue. The car would operate as normal now the car check engine light is on. I have taken it to the dealership knowing about the recall they stated the issue is likely caused by the recall and they will not have the part to fix it until Q3 or Q4 of this year. I have already been stuck away from home 3 times and fear the car is going to shut down while driving. I do not have a nother form of transportation for work and getting my child to school. I can not wait until the end of the year for the vehicle to be fixed and don't want to drive it and risk others safety.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. The contact stated that the warning light illuminated five times within a five-minute drive. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.  VIN tool confirms parts not available.

In February, while I was driving on the interstate, I started to lose the ability to control the speed of my car. I pulled over and shut off my car. When I tried to start the car again, it wouldn't start. After I towed it home, I tried jump starting and an error message popped up stating it was the engine oil pump belt tensioner. After speaking with Ford customer service and a Service manager, I was told it could be by August before my car could be fixed.

The contact owns a 2020 Ford EcoSport. The contact received notifications of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at approximately 60 MPH and depressing the accelerator pedal, the vehicle failed to increase in speed. The vehicle was merged to the shoulder of the road to be restarted but the vehicle would not turn on. The vehicle was towed to the contact's residence. An unknown warning light had illuminated. The local dealer was contacted but the vehicle was not diagnosed or repaired due to the recall parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 63,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that while driving in traffic on a busy highway, the failure occurred. The contact stated that the vehicle was nearly rear-ended. Additionally, the contact stated that the failure occurred while the contact was out of town. The vehicle was towed to a dealer, and it was diagnosed and determined that the vehicle experienced engine failure and the engine needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine and low oil pressure warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed oil pump. The contact was informed that the oil pump needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000. VIN tool confirms parts not available.

Recall stating that the oil pump assembly pulley will Crack and I am showing low oil pressure and I am full of oil and ford moco doesn't want to provide a towing company to pick up my vehicle

The contact owns a 2020 Ford EcoSport. The contact stated that the "Low Engine Oil Pressure" message was displayed on the instrument panel upon starting the vehicle. There was an abnormal ticking sound coming from the instrument panel. The contact then received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 72,000. VIN tool confirms parts not available.

On December 07 2023 while driving off the interstate my vehicle abruptly stopped. It wouldn't accelerate at all and came out of no where. I had my kids in the car but thankfully I was close enough to their school that I was able to pull over and call a tow to take it to a dealership. That same day a service warning came up on the app that I did not see until after my car stalled on me saying there was a "Service Engine Soon Warning" On the app it stated: "The Engine Control system has detected that one of the engines internal components is not responding as expected. This can be caused by improper engine oil pressure or improperly operating engine timing components. The Engine Start/Stop feature (if equipped) may be disabled when this fault is present." The next step was: "Have your vehicle checked by an authorized dealer as soon as possible." It was 830 at night at this point I was not in the position to have it checked at this time but again it was towed to the dealership. At this time there had been ZERO recalls on this vehicle and I am diligent about getting my service done on it. Also I had no reason until this day to look up any issues with this vehicle but when I did I was furious to see that since September 2023 Ford has been made aware of this ongoing issue and had not issues a recall on my or other's vehicles. I am well within my 60K Powertrain warranty thankfully unlike others and my engine was replaced. I picked up my vehicle after repairs on January 03 2024. 1 Month later AGAIN while driving with my children in the car trying to get home in a snow storm my vehicle completely stopped and this time it would not budge. I could not safely get to the side of the road. I could not go in neutral it did nothing. Again it has been towed. Again the engine "has to be replaced" again the same issue is happening and it wasn't until February 23rd did I finally receive an advance notice. I am furious at the lack of safety for myself and my children in this car.

Low engine oil pressure fuel pump

The contact owns a 2020 Ford Ecosport. The contact stated while driving 70 MPH on a bridge, the low oil pressure, the power train, and the check engine warning lights illuminated. Additionally, the vehicle lost motive power. The contact stated that he continued driving at 15 MPH and pulled into a nearby parking lot. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be rebuilt or replaced. The dealer determined that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure and informed the contact that he would be reimbursed after paying for the repair out-of-pocket. The contact stated that he paid to repair the vehicle. The vehicle was repaired. After the repair, the contact contacted the manufacturer, who informed him that he would be reimbursed in the 2nd quarter of 2024. The contact stated that he did not want to wait until the 2nd quarter of 2024 to be reimbursed. The failure mileage was approximately 69,827.

The contact owns a 2020 Ford EcoSport. The contact stated while driving 40 MPH, the vehicle jerked and stalled. The contact was unable to pull to the side of the road. The check engine warning light and the low oil pressure warning light were illuminated. The contact shifted into park(P) and restarted the vehicle; however, the vehicle made an abnormal grinding sound. The contact then pulled to the side of the road and the vehicle stalled for a second time. The vehicle failed to restart and was towed to the dealer. The dealer diagnosed that the engine had failed. The dealer informed the contact that the engine needed to be taken apart to determine the cause of the failure. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to the recall repair was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

The contact owns a 2020 Ford EcoSport. The contact stated while driving 25 MPH, the oil pressure warning light illuminated. The vehicle was taken to an independent mechanic, but no assistance was provided. While driving, several instrument cluster warning lights illuminated, and the vehicle lost motive power. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was towed to another independent mechanic, who informed the contact that the engine had failed. The manufacturer was not notified of the failure. The failure mileage was approximately 79,005.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at 70 MPH up a hill, the vehicle failed to accelerate. The check engine and oil warning lights were illuminated. The wrench symbol was displayed. The vehicle lost power and failed to start. The vehicle was towed to the residence. The vehicle was next towed to the local dealer, where it was diagnosed that the pretensioner belt had failed and the engine seized. The dealer informed the contact that parts were not available to repair the vehicle under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 72,000.

The contact owns a 2020 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, after which the vehicle was unable to accelerate above 30 MPH. The contact pulled over to the shoulder of the roadway, where the failure persisted. The low oil pressure warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump drive belt tensioner, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and the VIN was included, but the parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

After only 6 months of purchasing a 2020 Ecosport and just after the manufacturer warranty expired, the Low Oil Pressure light came on while driving. The Engine lost power and made loud sounds. We had the vehicle towed to a certified mechanic who diagnosed that the engine oil was full of metal shavings and the engine was damaged beyond repair. We had to pay for an entire new motor (over $6000). We called Ford and went to a dealership and they admitted that this was a problem with this model but said they would not help as it had just gone out of warranty. Now, we received notice that there is a recall for this exact issue, (the newly replaced motor still has the same defect part.) Ford has refused to reimburse for the motor that we had to replace, stating that there is no fix yet for the defective part. I am still making payments on the car AND now paying for the replaced motor and labor. Ford has known that this was an issue for a while. **Please hold Ford accountable to make their customers WHOLE by fully reimbursing any customers who have had out of pocket expenses (whether completed at a Ford dealership or a mechanic of their choice) as a result of this issue (regardless of warranty status).

The contact owns a 2020 Ford EcoSport. The contact stated while driving at various speeds, there was a rattling sound coming from the engine, and the vehicle would not properly accelerate. Additionally, the oil pressure and service engine warning lights remained illuminated. The vehicle was taken to the local dealer who replaced the turbo charger and the catalytic converter, but the failure persisted. The vehicle was taken back to the dealer who diagnosed that the transmission needed to be replaced but parts were not available. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 53,000.

The contact owns a 2020 Ford EcoSport. The contact stated that while his daughter was driving 65-70 MPH, the vehicle lost motive power with the oil pressure warning light illuminated. The contact was able to drive to the dealer, where the vehicle was diagnosed and determined that the engine needed to be replaced. The dealer replaced the engine. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 61,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made a clicking sound. The Low Engine Oil Pressure message was displayed. The contact's boyfriend performed an oil change; however, the failure recurred. The dealer was made aware of the failure but confirmed that parts were not yet available. The dealer advised the contact not to drive the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The Low Engine Oil message was displayed. The contact pulled over at a gas station and turned off the vehicle. Upon inspection, the contact discovered that the engine oil level was low and added more engine oil. The contact restarted the vehicle, and the vehicle was shaking. The contact parked the vehicle and had it towed to her brother's residence. The vehicle was later towed to an independent mechanic, who diagnosed that the engine oil pump needed to be replaced. The independent mechanic advised the contact not to drive the vehicle. The vehicle was then towed to the dealer, but it was not diagnosed or repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 68,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed and attempting to overtake another vehicle, the vehicle failed to accelerate as needed. The contact was able to drive to the shoulder. The check engine warning light was illuminated. The vehicle was towed to the residence. On another occasion while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was driven to the local dealer, but the dealer was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact stated that vehicle occasionally failed to start. The vehicle was taken to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 73,950.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the low oil pressure warning light was illuminated. The vehicle was taken to Valvoline, where an oil change was performed, but the failure recurred several days later. The vehicle was taken to an unknown dealer, where it was diagnosed that the engine long block, the oil pump tensioner and the oil pump drive belt had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 94,399.

The engine oil pump dive belt tensioner arm broke, and it caused damage to the engine, causing the engine to lose engine oil pressure and causing engine damage, almost causing an accident. There were no warning or messages prior to the failure it just happened, I was driving and it happened almost causing an accident. The dealership confirmed that this was the problem that belt broke causing motor damage but the letter of the recall had not yet been received and I cannot pay for that repair.

The recalled part, the "ENGINE OIL PUMP DRIVE BELT TENSIONER ARM" broke and ended up throwing metal throughout our 2020 ECOsport engine, making it undrivable. Ford refuses to cover the costs of the repair because they are claiming it's an " advanced notice, " since they "don't have a remedy" and expect us to wait until possibly the end of June for covered repairs or we can cover the costs ourselves($8k+ rental) even though they have sent out the recall notice. The "remedy" they don't have will not fix the engine, because the recalled part has already ruined the engine.

As I was driving the car started smoking and then caught on fire. Full flames for the front I had to rush out the car.

My car loses the power and stopped suddenly. Fortunately the car behind me took the other line quickly. ( check engin light and key tool light were on). I was trying to start it . It start but checking until stops. After a while it start and I tried to go max 20 miles/hours until I was home and parks the car till now. This was 2 days ago. And as I work uber I am not working . I do have appointment tomorrow with my dealer to see what they can do

Low engine oil pressure, oil light on, engine light on, ford claims that I can pay to have issue fixed, but they can not honor the recall because they don't have parts.

[XXX] while I was driving the low oil pressure warning came on. The car lost power, made terrible loud noise. I parked. The car was towed. It’s been sitting at James Ford Service, 100 Seymour St, Half Moon Bay, CA 94019 undriveable awaiting repair. It needs an engine which is not available. 7 months they have been telling me the parts are on backorder with no etd. My safety and others safety was at risk because the vehicle lost power along with braking power when the oil pump failed. FORD had known about this problem for quite some time. I am paying my car payment, insurance, DMV, car rental expenses and no car of my own to drive. I have cancer and had major surgery in November and now have weekly chemotherapy and other doctor appointments that I struggle to have transportation to get to! They have NOT been able to repair my car and they are still lying about the parts. I cannot go on like this and they need to compensate me immediately. The recall of January 4, 2024 further allows them to have more time to lie about the issue with these vehicles. They have known and haven’t been forthcoming whatsoever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford EcoSport. The contact stated that upon placing the vehicle in reverse(R), there was an abnormal scraping sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to a dealer where the failure was acknowledged; however, the dealer could not determine the cause of the failure. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle related to the failure. The vehicle was not repaired. The failure mileage was approximately 23.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle displayed a message reading "Low Oil Pressure," after which the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The low oil pressure warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump belt, resulting in damage to the engine, and requiring an engine replacement. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but informed the contact that the manufacturer would not cover the cost of the engine replacement. The failure mileage was 92,000.

Sometimes when you're driving, the rear cargo door opens on its own. Sometimes it opens completely and stuff falls out. I took it to the dealership and they kept it 2 days. Since it didn't happen to them they won't do any repairs. I looked online and in the ecosport forums many people are having this problem

A couple year ago I got a random pop up saying low oil pressure I pulled over immediately and started hearing a noise. I called around and got told I should tow the car to a mechanic. Then, I was told I had to get a new engine, and that was not cheap. I have also had the problem where every time I get into the car the screen turns off and says “turning off to save battery” sometimes the screen turns back on and sometimes it stays off not allowing me to see navigation. Plus when this happens it sometimes turns my whole dash and air conditioning off, and I am unable to use the reverse camera. Now there was a recent recall on my vehicle for the low oil pressure warning. But I have also had multiple problems with the auto start stop function where I have to manually turn it off every time I get into the car, the reasoning is because multiple times on the road the car would not start and I would have to put the car in park and restart the car but on hills it really has a problem starting.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at 50–60 MPH, the high-pressure warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 79,000.

I was on a ramp going from one highway to another when the engine oil pressure warning came up. Within seconds after the engine started to reduce speed and the engine light came on. The Wrench light came on and the engine continued to reduce speed. I had to put my hazard lights on and try to slowly get it to the dealership that was luckily only a couple exits away. I had my 3-year-old in the back seat. The dealership reports the whole engine needs to be replaced. We are down one vehicle and have to wait for a new engine. I no longer feel safe in this vehicle and researched the car to see if others have experienced this. I just saw that there is a known engine issue now and feel my fairly new car now is worthless. Who would buy a vehicle that has a known engine issue that can put your family's safety at risk with no known repair yet. The vehicle has only over 40,000 miles on it.

The contact owns a 2020 Ford EcoSport. The contact stated while driving 30 MPH, the "Low Engine Oil" and check engine warning lights illuminated. The contact pulled into a gas station as the vehicle began to shake and turned off the engine. Due to the failure, the vehicle was towed to a relative's home, and oil was added to the engine. Upon starting the vehicle, the warning lights returned, and an abnormal grinding metal sound started coming from the engine. The contact later discovered that the vehicle was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while his wife was driving at an undisclosed speed, the low oil pressure warning light illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) for which the VIN was included however, parts were not yet available. The manufacturer was notified of the failure but did not assist. The failure mileage was 84,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the engine, and the oil pressure warning light illuminated. The contact pulled over to the side of the roadway and turned off the vehicle. The vehicle was then towed to the local dealer to be diagnosed, where belt fragments and metal shavings were found in the oil pan. The contact was advised by the local dealer that the long block, turbocharger, and lubricating system needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 67,000. VIN tool confirms parts not available.

My car had a low oil pressure warning shortly after 60,000 miles. Shortly after, my check engine light also went on. I took my car to a Ford Dealership where they acknowledged this is a problem with the Ford Ecosport. The dealer told me that my entire engine needs replaced and it will be $6,800. Without compassion told me "there are 3 more ecosports in the back getting engines". When I inquired about the recent recall I was told they don't have to fix anything free of charge because the recall technically is not in effect. This happened on January 18th, 2024. My concerns: 1. Dealers are being unreasonable. 2. I was driving my child in this car since 2020. Ford has known since 2021 that there is a safety issue. But because no one actually died it's OK? I know the recall is coming. But I want to add my name to the list of customers who were given faulty cars that Ford knew were unsafe.

We bought a car on Halloween of '22 with 13k miles. In July of '23 our engine blew to wetbelt degrading. We replaced that engine and in August of '23 it blew again due to the same issue. Replaced that engine and in Jan of '24 it happened a third time, both times lasting less than 5k miles. We have maintenaned regular maintenance on the original, and the 2 replacements never reached the maintenance schedule times. These vehicles are extremely dangerous as the motor locks up as well as the brakes. When the engine goes, it's nearly impossible to steer or even brake. These vehicles should NOT even be on the road! Even with a recall, Ford is still unwilling to even help at all. They are literally risking their customer's lives for a profit.

Low oil pressure light came on out of nowhere. Had it towed and they said the oil pump belt tensioner belt was damaged. Destroyed my entire engine. Had 72,000 miles. Ford is saying they won’t pay because they don’t know how to fix it. It is the recall issue that ford released. I need help

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated while driving 60 MPH, the vehicle began to shake with an abnormal rumbling sound coming from the vehicle. Once the contact parked the vehicle, the "Low Oil Pressure" warning light appeared on the instrument panel. The vehicle failed to restart after multiple attempts and was later towed to the dealer. A diagnostic test was performed on the vehicle and the contact was informed that the oil pump belt had failed and caused bearing damage. The contact was later informed that the engine's long block and turbocharger needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 84,000. VIN tool confirms parts not available.

Oil pump failure because of Ford recall on broken oil pump belt- driving down the interstate with no place to pull over about getting ran over by semi bc the car suddenly stopped with any warning or anything. Ford won’t even look at my vehicle because over 60,000 miles warranty with vehicle have 66,000 miles on it I purchased the car brand new with 25 miles on it .. only way ford or a dealership said they would even look at it is if I’m willing to pay a 100% out of pocket til then they refuse to do absolutely anything

Car became sluggish and loud for a couple days before car indicated oil pressure issue car is now inoperable need fixed but don't have the money because car is still financed with ford and no help with issue was informed its all our responsibility I just want my car fixed or told I'll be reimbursed if I have it repaired myself

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while his wife was driving 70 MPH, the oil pressure warning light illuminated. The vehicle was steered to the side of the road and was turned off. The vehicle was towed to the residence and then towed to a dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

The oxygen sensors have been replaced two times but keep getting a signal about them. Engine light stays on. Keep getting different codes about exhaust levels that are triggering different functions. I was stopped at a light and smelled gas briefly. Went to a store and came back to the car with engine light on. Got a oil change and had spark plugs replaced but still nothing was fixed

The contact owns a 2020 Ford EcoSport. The contact stated while driving 65 MPH, the low oil pressure warning light was illuminated. The contact continued driving; however, the vehicle failed to respond upon depressing the brake pedal. The contact stated that the vehicle lost motive power and the contact was able to pull into her driveway. The contact engaged the electric parking brake and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the oil pump belt was fractured, and the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was 63,714.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at 2-3 MPH in the driveway, the vehicle lost oil pressure. There were no warning lights illuminated. The contact had her neighbor check the oil and informed her there was enough oil in the engine. The vehicle was towed to an independent mechanic, who informed her about the oil pump vacuum code. The vehicle was towed to the local dealer and was informed that the engine needed to be replaced, but the parts were on backorder. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 84,078.

My oil pump is faulty just like the others. That I have read about my oil light came on after a warning light dinged on the dash stating that I had low oil pressure issues. My brother in law is a diesel mechanic and took a look at my car and said that if I move my car from my house my engine is ruined. He checked my oil and everything. I was driving back home at very low speeds and couldn’t use my car right now I am paying on a car I can’t use?! This just started 3 days ago. I called my dealership and I can’t afford to pay for them to fix my car!! The dealership is aware of the recall but won’t do anything until they’re allowed too. This is bologna, I have a car that I’m paying for but is broken.

Low oil pressure warning on dash, engine lost power while driving. Vehicle stalled and would not restart. Oil level was good. Towed to shop and was informed of an oil pump drive belt failure causing internal engine damage and turbocharger failure. No warning lights prior to incident. I am the technician filing this for our customer.

The contact owns a 2020 Ford EcoSport. The contact stated while driving 65-70 MPH, the low oil pressure warning light illuminated, and the vehicle started losing motive power. Additionally, the engine made an abnormal ticking sound. The contact was able to veer to the side of the road. The contact was able to restart the vehicle; however, the warning light and the abnormal ticking sound persisted. Additionally, the vehicle failed to exceed 40 MPH while driving to the nearby dealer. The unknown dealer diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence of the contact's son-in-law. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 81,000. The VIN was not available.

Oil pump failure at 70000 miles leaving daughter stranded

The low oil pressure light came on and we took the vehicle to a shop and they told us that we need an engine

MY 2020 FORD ECOSPORT shows the engine symbol and the maintenance symbol and every so often my car wouldnt have power or it would just shut off while im in park while inside the vehicle. at first i thought it was a battery issue so i fully recharged my battery and than less than a month later im experiencing the same issue. i looked online and there is countless claims all stating similar issues like mine. my car has around 35k miles on it. i would greatly appreciated some more knowledge on the situation

On December 18, 2023 I started my vehicle for the day when I noticed the low oil pressure warning come on and off very fast, didn’t think anything of it because it didn’t do it the rest of the day. The next day the same thing happened, very fast flicker of the warning so I made an appointment with the dealer to have it checked out. December 20, 2024 it stayed on longer this time and the red oil indicator came on as well. Dropped it off at the dealer on December 21, 2023 & after testing the issue was the oil pump failing and the vehicle needed an engine replacement at 59,294 miles. The dealer stated the car had no oil pressure, metal flakes in the oil, damage to cam caps and heat scoring. Luckily it was covered under the powertrain warranty or it would have been over $6000 to have repaired. They did however replace it with a remanufactured engine so I assume I’ll be dealing with this issue again once this engine nears 60,000 miles so not too happy about that.

Our company has purchased 8- 2018-2022 Ford EcoSports similar to the VIN on this complaint. 5 of the 8 purchased have required engine replacement due to oil pressure related issues. One had just 20k miles, one had mid 40K miles, one had 52K miles and another 68k miles. And we had another today with just 58K miles. This seems to be a chronic issue with these engines.

I was driving on Interstate 10 between Casa Grande and Tucson at around 81 mph, and pushed on the accelerator a bit more to get in front of a car when the warning indicator turned on. It said "Low Engine Oil Pressure". Immediately the car lost all acceleration while I was in the left lane. I had to immediately turn on my hazard lights and get to the right lane, while slowly losing speed. I did not feel safe pulling onto the shoulder and there was an exit about a mile away from where it all started so we essentially were cruising, losing speed, to the exit. We pulled into a gas station parking lot while we figured what was going on. This happened while I was driving in the left lane of a 3 lane interstate with a speed limit of 75mph. I believe that our safety was put into risk because of the nature of the location where it happened and how everyone else was going over 75mph while we were trying to get off the freeway safely. After many tows and having to go back to phoenix, we took it to Chapman Ford in Scottsdale. The oil pump belt snapped, causing the engine to run without oil, and damaging the engine to the point where the dealership says it needs to be replaced. The engine sounds different now and there is rattling present. The Service department quotes the replacement at over $7,000 and the car is just outside the powertrain warranty. No support from Ford Corporate as of now when this is being typed. We do not have the money to get the engine replaced at the moment without having to get a loan. There were no warning lights on prior to this happening, and the car has been maintained well. No symptoms either. The problem has been confirmed by the dealer due to the fact that they are recommending an engine replacement. The car is currently at the dealership in Scottsdale. **** Form is not letting me upload files, I am willing to upload some files to help yall with this****

The contact owns a 2020 Ford EcoSport. The contact stated while driving 55 MPH, there was an abnormal dinging sound detected. The contact stated that the engine had seized. The low-oil pressure message was displayed. The driver pulled over, checked underneath the hood, and noticed there was an oil leak. The vehicle was towed to an independent mechanic, who informed her that the failure was due to the engine oil pressure and the web belt blower motor. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and offered a buyback. The contact stated that the failure was related to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The failure mileage was approximately 73,247.

Driving around town and the low oil pressure warning come on the dash and the vehicle had loss of power. The vehicle was parked the oil was full and oil changed was done 2 weeks earlier. No the vehicle sounds load.

My husband was driving when both the oil light and the engine light came on. He lost power. Thankfully he was on a road with no traffic.The oil pump is not working. The engine needs to be replaced only after 3 years. Took it to the dealership, they told him that the engine would need to be replaced. He was then told he could drive it back home, he was in a different county than what we live. We took it to a non dealership shop and they told us the same thing. Called Ford, they told me there was nothing that they could do. I have $12,549 left to pay so a trade in is out of the question. Please help

Oil Pressure loss, possible belt failure.

Lost power to my car. Took it to get look at and they told me oil pump pressure belt quit working and caused major engine problems. It tore up the engine as well as the turbo and now I need awhole new engine. I am now paying for a car that I can't drive. Ford told me they can't help me because my warranty just ran out.

Oil pump failed causing engine to seize

While on a 4 hour trip, after about two hours, the car suddenly started alerting "low engine oil pressure". I keep my car maintained, but thought perhaps there was a leak. I went got my oil changed, and still the alert was present. I reduced my speed to get to my closest relative. While getting off the interstate, the brakes malfunctioned. My car is a ford ecosport ecoboost. The ford dealership is saying the engine and the turbo have to be replaced. Once I researched online, I saw that I was not the only person this happened to. I could have died when those brakes malfunctioned. By the grace of God I made to my relative's and they towed my car from there.

At just over 5600 miles low oil pressure light came on while driving . Vehicle lost power and systems including brakes started failing. Managed to get safely off of road. Engine needs to be rebuilt. (barely still under warranty )

Oil pump failure. Sounded like belt broke and no oil pressure light came on. Immediately cut off vehicle. Called Ford and they say $3500 or more to repair.

Purchased the used car in June 2023 with 63k miles. Driving home to TX Nov 2023, low oil pressure outside Houston. Towed car to local Ford dealer. Was told the turbo failed damaging the engine. Bothe turbo & engine must be replaced est $6-7K to repair but over a month back order on engine. Had to rent a truck & tow my car back home to El Paso. Vehicle still not fixed due to cost and backlog on parts. After much research this is a known issue with Ford ecoboost models that they refuse to take responsibility for on the badly designed engine.

I purchased this vehicle in 2020 and for the first 55,000 miles the car was great and after that it became a nightmar. I was driving one day and and lost power and the car would not accelerate properly I took the car to my dealership and after them having it they said the turbo charger had malfunctioned. The dealer fixed it after paying a $100 deductible. A month or so goes by and the car lost power and the engine was knocking. I called the dealer once again and they came and picked it up. A few days went by and the dealer called and said that the oil pump had failed causing the engine to blow. They said they were going to replace the engine and after several days they called and said my car was finished. I went and picked it up. Since then the car has been back in the shop twice because the wrench light kept coming on and having the same powertrain issues. The second time was just in the past few days to be exact Dec,02,2023 the same problem the wrench light hesitation and no acceleration when hitting the gas pedal the dealership once again told me to bring it in. Today Dec,05 I was told to come In about my car and they informed me the battery and the brake linings were the cause of the wrench light. Doing my own research the wrench light is a sign of powertrain issues. The dealership tells me what they want to tell me because I feel like they are tired of dealing with this issue and it's very disheartening to me because this is my only mode of transportation.

The contact owns a 2020 Ford EcoSport. The contact stated while starting the vehicle, the low oil pressure warning light illuminated. The contact inspected the oil level and noticed that the oil level was normal. The vehicle was towed to several independent mechanics to be diagnosed. The vehicle was then towed to the dealer, where it was diagnosed that an unknown belt had fractured, which led to the oil pump and engine failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 82,950.

The car began to have problems going up the slightest incline with the wrench light coming on but going off when stopped. Then the oil pressure light came on. When it was in the dealership I was told I needed a new engine because the oil pump had gone out which they said had been causing the deceleration when going uphill at all. They said they were metal shavings in the engine. The car was in the shop for over 2 months. I did trade the car off while they were waiting on a engine. I had the extended warranty which covered this expense. This was a very difficult and dangerous situation.

The contact owns a 2020 Ford EcoSport. The contact stated while driving from a complete stop, the low oil pressure warning light illuminated. The contact continued driving; however, the vehicle started making an abnormal knocking sound while approaching her residence. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not under a recall. The failure mileage was approximately 60,683.

While driving it begins decreasing speed to 40 mph and then loses an acceleration and I drifted to the side of the highway. The low oil pressure message appeared on the dash. I was driving through a very desolate area on 31 in Indiana busy with semis and holiday traffic. The car only has 67,000 miles and the mechanic said it had a bad cylinder and the engine would need to be replaced at $5,700.

As I was driving on a busy highway my eco sport started reducing speed then it cut out in the center of 696 causing a great safety concern. The tow truck driver was called and forced to have to stop traffic in order to get me to safety for my car to be towed . After contacting Ford they said it was nothing they could do for me far as covering any expenses due to my warranty being up .

I was driving down the highway and a warning light came on “low oil pressure” and I lost complete power and had to pull over along side the road and have my car towed. Once it got to the mechanic shop he said my timing belt shredded and is in my oil and the belt tensioner came off and now my motor/turbo is ruined. He’s been in contact with all of the local ford dealers and we were told this is a common problem with my cars year but I was not aware of this. I am due to have my first child any day now and I can not afford $3000(+) and some of the parts are on backorder per the ford dealership and I have no transportation. I’ve included a few photos that the mechanic sent to me for this report. I can get more if needed.

The contact owns a 2020 Ford EcoSport. The contact stated that upon cleaning the vehicle, he noticed water on the floorboard under the front passenger's seat. The contact cleaned up the water; however, the failure recurred on another occasion. The contact stated that there was a significant amount of water under the front passenger's seat. The vehicle was taken to the local dealer, where it was inspected. The local dealer determined that the failure occurred because the sunroof drain was clogged. The sunroof drain was cleaned; however, the failure persisted. The contact stated that the water accumulation had generated rust and unknown electrical failures. The vehicle was later taken to a second dealer Al Packer Ford West Palm Beach (1530 N Military Trl, West Palm Beach, FL 33409), to a third dealer Wayne Akers Ford (2000 10th Ave N, Lake Worth Beach, FL 33461), and to several unknown dealers who determined that the water could be leaking from the A/C evaporator and condenser. The vehicle was not repaired. Additionally, the contact stated while driving 20 MPH, the engine seized inadvertently. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The engine was replaced. Additionally, the contact stated that the front driver's side and front passenger's side doors check arm had cracked. The local dealer replaced the parts; however, the failure recurred. Additionally, the contact stated that the four doors check arms had cracked. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 25,000.

The contact owns a 2020 Ford Ecosport. The contact stated while driving 70 MPH, the vehicle lost motive power and decelerated to below 60 MPH independently. The low oil pressure and check engine warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the oil pump had failed, causing damage to the engine, and the engine needed to be replaced. The vehicle was then towed to the dealer, who confirmed the diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 74,000.

The contact owns a 2020 Ford Ecosport. The contact stated while driving approximately 25 MPH the low oil pressure warning light illuminated. The contact stated that she stopped the vehicle with the engine was still running. The contact attempted to drive the vehicle and heard an abnormal sound and the engine stalled. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the oil pump had failed causing engine damage. The contact was informed that the oil pump and engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The failure mileage was 67,433.

I bought a 2020 Ford EcoSport with the 1.0 L engine on Nov. 7, 2020 in Houston, Tx. The car has 67,703 miles. Last night (Nov. 13, 2023 my low oil pressure light came on and then a big clank sound. I got vehicle transported home and researched and seen the Faulty Oil Pump and Belts set up that could’ve severely harm my family, or others if the engine would have seized up while driving. I took my vehicle into a Ford in Simi Valley, Ca sometime between summer/fall 2022 because I had a lower power indication on the vehicle at around 50 something thousand miles to see what was wrong. The service agent told that they fixed the power sensor due the elevation difference from Texas to California and I live in the valley. And it was covered under warranty, but they failed to inform me of this sensor was the beginning warning of faulty belt system, that the oil pump belt was rubber and it runs through the oil constantly and you should thinking about changing that now or next time. Nothing was mentioned, my Ford app would send me monthly updates and it would say Drive- Train is Ok, only lower tire pressure. I have called around to multiple Fords and mechanics and they said the same think oil pump issue, and Ford told me because I’m 7,000 miles over my warranty I am no longer cover and I am responsible for the services, and I am a single mom of 4 in Ca alone, that was my means of transportation, I can’t afford that cost. Especially when I was not made aware of this serious default. That is completely unacceptable as this is a 3 year vehicle that was well maintained, and the Ford Company and their Service staff are well aware of this issue which could’ve severely harm or even killed my family or others on the road if the engine seized up while on the highway, so they say nothing close to my warranty expired and then they are no longer responsible. Extremely irresponsible, and unacceptable from a reputable vehicle manufacturing company.

Check engine light came on dash on Tueday and Thursday morning was notified of needing a new engine due to some type of blowback. Should not need a new engine on a 3 year old vehicle with proper oil changes done

I replaced the battery on October 31, 2023. Everything seemed fine. While I was driving, the car sounded a bit rough, and there was more vibration. Later that evening, I took my car out and then I got a low oil pressure alert. Turns out that I had an oil pump failure that also led to my engine, needing to be rebuilt. The dealership is attempting to charge me $6400.35 for repairs, which also happen to be on back order until December 14, 2023. I had previously gotten a check engine light alert, and the error code was about the emission system. I replaced the relevant part, and the error code was cleared. Then the check engine light came on again. Sometime later once again, it was the same error code. I replaced the part a second time, and the error code eventually went off. Sometime later, it came back on yet again. I had a mechanic do a smoke test. There was no leak in the emission system. He then reset the code again during this time of trouble, my car would not restart after doing an auto stop after becoming idle. I had to manually restart the car when this happened. Sometime after the smoke test, I drove the car to Colorado and back. A couple of days after I got back, the check engine light turned on again. I also noticed that it was getting kind of hard to start the car. It had difficulty turning over. Late October I went out of town for a few days. After I came back, I had trouble starting the car. It would not turn over at all. On October 31 I replaced the battery. And after that is when the low oil pressure problem started. I am without a car, and I am at the mercy of car rentals. I don’t have any other job except driving for Uber. Of course, this happened after the powertrain warranty expired.

I was driving to work and a flashing light came on that said low oil pressure. the car then lost it's power and started to lag down. The cars behind me started breaking and almost hit the back of my car. I finally pulled over on the side of the road. My car is not that old. It should not be having this issue.

Teenage was driving home from school when the oil pump failed and the engine stalled out cause lost of power to the car and would not start back up she could of been seriously injured if it was not for being right next to a driveway when it happened. This is all over the Internet about how the engine is destroying itself from the inside out. Cannot believe there has not been a recall on this.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated. The vehicle was taken to the local dealer, where the PCM was reset. The vehicle was repaired, but the failure recurred. The contact stated that while driving at approximately 35 MPH, the oil light illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the oil pump had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 84,000.

The contact owns a 2020 Ford EcoSport. The contact stated that while his daughter was driving out of a parking lot, the low oil pressure warning light illuminated, and the engine made an abnormally loud sound. The contact's daughter parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 78,000.

Only July 8, 2023 I was driving 75MPH in a 75MPH zone approximately 200 miles from home when I received a warning on my dash "change oil soon." I pressed OK to dismiss the alert. Immediately after my oil pressure light came on, and my check engine light. The car started to sputter and I lost power. On the highway, far from home my children and I suddenly had no power and were in danger. I was scared and had the car towed at my expense to the closest dealership. Here I was told the engine needed to be replaced because of a known issue with the tensioner belt in these engines. My engine was seized. I have been without a car since that date.

Received a low oil pressure notice, followed by a bangining sound and a check engine light. Towed it to a dealership and was informed I needed a new motor due to my oil pump failing

Oil pump failure causing entire motor to need to be replaced. Motor failed at 60,400 miles just outside of warranty while going down the interstate at 70 miles an hour. Ford has offered to do nothing with the repair and the engine is on back order for 6 months. This is a know issue already under investigation by the NHSTA and i want to add my case.

Driving down the road and Low Oil Pressure Light comes on car loses all power had to coast to try to get off the road got to a stop. The ford app shows power train malfunction ended up having it towed to a Ford dealership

Vehicle had oil change prior to oil change date/miles, drove vehicle less than 2 miles away from Oil shop. low oil pressure light turned on. Was unable to drive it back home. Was taken to ford dealership and was notified I need a new engine due to "metal shavings found in engine"

I have a 2020 Ford EcoSport that was 3 years old and had 84000 miles on it. As I was driving down the highway I lost all oil pressure and the engine seized up. As I was 47 miles away from home I became stuck in the side of the road upon taking it to a local mechanic they reported the oil pump chain has failed and the entire engine will need to be rebuilt. The car had had all usual repairs and maintenance and regular oil changes

My 2020 Ecosport with 25k needed the rear differential replaced because the clutch coupling locked causing a grinding noise in the rear. The car was unsafe to drive and the rear axle assembly needed replacement.

Was driving my vehicle 2020 Ford EcoSport, engine blew due to oil pump being internally belt driven and submersed in oil. It caused the belt to decay and plug my uptake which brings oil to the top of the engine. Paid for a tow to the nearest dealership after my vehicle failed driving 75 on an interstate down a mountain to Phoenix AZ. Lights went off and a low oil pressure light came on and the vehicle and in to limp mode and would not accelerate. It took the dealer a month to figure out and resolve my issue but over 2 months to get my car repaired and back to me. Ford accepted some responsibility and assisted in laying 60% of a $7,000 bill. This happened 2/8/2023. Got my car back end of April 2023 and within in the first month check engine light returned. Brought it to a dealer in Flagstaff AZ and discovered a sensor had gone bad (cam shaft sensor) and I paid over $209 for that to be completed and the previous dealer reinstalled my subframe incorrectly when they replaced the engine. Fast forward to yesterday 10/10/23 and I’m in my car with my new engine with less than 10,000 miles on it. I try to accelerate to highway speeds and check engine light comes on with a “see manual message” and it goes in to limp mode with no way to accelerate. I safely drove it 2 miles to the nearest Ford dealer in Lake Havasu AZ and was informed that my engine was blown once again due to a failed oil pump. I still owe on this car and it’s cost me so much money in repairs and rental cars and I’m going belly up financially because of it: huge safety issue and a terribly flawed engine design. It should never have been sold.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the check engine and low oil pressure warning lights illuminated. The vehicle was taken to the dealer. The vehicle was diagnosed with an engine failure. The engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.

Going 55 mph down a local 2 lane road, I received a low oil pressure warning followed by loud knocking of the engine. I had to stop the car and have it towed home. Car has 76,000 miles on it and the oil level is perfect. Dealership blames oil pump failure, resulting in a new engine. Seems to be a reoccurring issue with the EcoSports

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed and going downhill, she briefly felt the vehicle jerk. The vehicle returned to normal functionality, but the failure had since become a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 26,000.

Engine blown while driving on freeway with child. No prior error lights on dash. Mechanic stated due to internal failure of oil belt, which frayed and exploded into engine. Car received all regular required maintenance & was inspected at oil change 60 days ago with no issues reported. Have diagnostic stating manufacturing failure.

Low oil pressure light came on within minutes before total engine failure. This happened almost 1 month ago and is currently at an independent service contractor being repaired, requiring total engine replacement.

Loss of engine oil pressure at highway speed causing engine and turbo failure. Vehicle is being repaired at dealer under warranty but it has been months and I’ve had no assistance with a vehicle replacement

On 9/23, the vehicle was traveling on !-94 in SE Michigan when it suddenly lost power. The vehicle had to be towed to a service center. The mechanic stated that the oil pump had failed, causing the engine to completely fail. The car was 3 years old, with 67.000 miles. Oil changes had been performed every 5K miles since the car was purchased. Because we did not purchase the ESP, we are now looking at $8K-$10K to get this fixed - we have no idea what to do. it needs a new engine.

I was driving the vehicle to work and after about 15 minutes of driving it, the low oil pressure light came on and started to lose speed. I was on a highway and had cars behind me and wasn't sure what to do. I attempted to speed up so I could pull over at a gas station, but I was not able to go above 20 mph. I had to quickly pull over to the side of the road. After a few minutes, I attempted to get back on the road to reach a gas station near by, but was not able to get above 15-20 mph. I put my flashers on and attempted to make it to the gas station and finally made it and called a tow truck. I had to call in to work that day. The car was towed to our home and I called our local Ford dealer to make an appt to check it out. I was not able to get a service appt for 3 months! I had tobhave the vehicle towed to the dealership and they told me the oil pump was bad and I would need to have the engine replaced and it would cost me $6,000. It's ridiculous to have a car for 3 years and 64,000 and have to replace the engine!!! This conveniently happened right after the warranty ran up. I had just had the turbocharger replaced and the vacuum pump a couple minutes prior to the low oil pressure issue! No reason this should happen on a 3 year old car that has had the maintenance kept up on it.

While driving it’s dropping rpm’s. It feels like it’s going in and out of gear while driving and even does it in cruse. While switching gears on take off it jerks each gear like it’s struggling. Rpm’s jump 500/1000 all the time even at idol.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently decelerated while the accelerator pedal was depressed, and the vehicle lost motive power. The oil pressure warning light and the service warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and informed that the warranty coverage had been exceeded due to the mileage. The failure mileage was approximately 65,000.

The contact owns a 2020 Ford EcoSport. The contact stated that while driving approximately 50 MPH, the oil pressure warning light had illuminated, and the vehicle lost motive power. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 62,000.

On July 27, 2023 as I was accelerating to enter a busy interstate, my vehicle warning light came on for low oil pressure and went into a limp mode only allowing the vehicle to drive 45MPH. There were no warnings other than this light and message appearing on dash as the vehicle lost power. The 18 wheeler approaching behind my vehicle was able to get in a different lane and not hit me and I pulled onto shoulder until I could exit. I had approximately 87,000 miles on the odometer. I contacted the local dealership to have the vehicle towed for an inspection. When the vehicle was brought in for inspection, the technician seemed to know the precise problem from just the description of events. After they inspected the car, they confirmed that the vehicle’s engine experienced an oil pump failure that would require a new engine. The vehicle has been at dealership since that day awaiting the back ordered engine to arrive so it can be installed. Today is September 25, 2023 and I still have not heard of an estimated date for the back ordered engine from Ford to arrive. The repair is estimated to be $8,300 since it was out of warranty. I have already given a $4,000 deposit to the service department so they could order the engine parts, although the engine isn’t even accessible. I have since rented a car totaling $1050 and just went and purchased a second vehicle so I wouldn’t have to waste more money renting a vehicle.

On December 30, 2022 I was driving my EcoSport when the "low oil pressure" light first came on followed by the "check engine" light. I immediately pulled to the side of the road and called the dealership where my vehicle was just serviced for The Works the week before and spoke to the service advisor. I asked what the problem could be since it was just serviced and he said it sounds like the engine. I had to have my car towed (thank goodness for AAA) to the dealership. The warranty on the powertrain/engine was up at 60K miles and I was at 72,000. I paid out of pocket almost $6300 for the new engine. I have NEVER had to pay for any engine in all the years I have owned and driven any make/model of car. I am very disappointed with how FORD handled this problem.

Almost a year ago while driving the car it would just cut off. I took it to Ford and they stated I needed a new valve. I got the car repaired it was about 450$. Months later the car begin to do the same thing again and it cut off on me while turning onto a street. That time it would not restart and I got it towed. After getting it fixed again like 2 months later the car started to knock after I got my oil change. Took it to a mechanic and they said the oil wasn’t coming all the way up. I took the car to Ford and they said I would need a new engine because at some point my fuel pump started going out without me knowing. Ford expects me to pay 7000$ for a new engine on a 2020 car that I’m still paying a car note on.

Was driving down highway at 65 MPH, low oil pressure message popped up on the dash and car slowed down. Got pulled over and shut car off. Checked oil and there was oil.

The contact owns a 2020 Ford EcoSport. The contact stated that while the vehicle was idling, the vehicle stalled with the check engine warning light illuminated. On another occasion, while driving at an undisclosed speed, the RPM fell, and the vehicle stalled. The contact was able to restart the vehicle. The contact stated that occasionally, several attempts were needed to start the vehicle. The contact stated that the instrument panel displayed a message that the emissions control system had detected a restricted fuel vapor tube. The contact took the vehicle to the dealer who replaced the engine however, the failure persisted. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 66,000.

Oil pump failure causing power loss and damage to engine and transmission, causing both to need to be replaced.

I was driving on the highway on July 18, 2023 and had engine failure. The car made a thump as if engine collapsed and there was fire under the car - 2020 Ford Ecosport. The car was towed to Ford dealer (Waynesville NC) and was declared a total loss by Geico Insurance and Ford Mechanic Dept. The manager said these cars have a problem with oil pump failure and the result is engine failure. Car was towed to junkyard and next day Geico changed their mind from their responsibility of total loss. Geico said it's all over the internet the oil pump failure issue with this vehicle, and that is it the responsiblity of Ford to fix or total vehicle. At this time no one is taking responsiblity to pay off lease nor to fix the problem. Car is sitting in front yard without being able to move as it has a hole in engine with damages from incident and whatever Ford mechanics did and junkyard.

The contact owns a 2020 Ford Ecosport. The contact stated while driving 60 MPH, there was an abnormal sound coming from the vehicle and the oil pressure warning light illuminated. The contact pulled over on the side of the road and had the vehicle towed to the dealer. The dealer diagnosed the vehicle and stated that the oil pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 71,964.

While driving on July 31, 2023 the low oil pressure lamp appeared, loud knocking sound and loss of power occurred. I immediately pulled over, parked, and had car towed to Colma Ford, Colma, CA. The next day they left a vm saying they'll get back to me throughout the week. It probably needs an engine. This was without diagnostics. I then towed it to a reputable shop who also said it needs an engine but they don't want to do the repairs due to this engine having so many problems and the parts not being readily available. Next I towed it to James Ford, Half Moon Bay, CA where they performed diagnostics and confirmed it needs an engine. The engines, however, are on backorder with no estimation of availability. The car remains there at this time. I've had to rent a car the entire time. I bought the car in March 2023 as certified preowned with 58978 miles from Enterprise Car Sales, Redwood City, CA with a 1yr/12000 mile warranty. When breakdown occurred I had 68498 miles so it is under warranty, repairs approved, but parts not available.

For the 2nd time in about 8-10 months, while braking and having nearly come to a stop, on a slight incline, the car had a sudden acceleration. Driver repeatedly stomped on the brake as the car tried to leap forward. Extremely dangerous. No warning lights. I know the dealer won’t do anything because they won’t be able to reproduce it. Conditions were mild, slight sprinkle. I bought the car from a dealer with 5000 mile on it. Wonder whether original owner experienced a similar problem.

Oil pump failure at 90,000 miles, haven’t even had the car for two years. Since oil pumped failed the dealership says the motor is needing to be replaced. Cost is over $6,500.

The engine started knocking while my wife was driving to school . She pulled over I drove to meet her and sent her on to school in my car . I had the car towed to Stivers Ford in Birmingham . They ultimately had to replace the engine due to I think oil pump sudden failure . The date I put as date car failed is approximate .

The contact owns a 2020 Ford EcoSport. The contact stated while driving 55 MPH, the oil pressure warning light illuminated. The contact stated that there was an abnormally loud sound coming from the engine compartment. The vehicle was turned into a parking lot where the vehicle stalled. The vehicle was restarted, and oil was added to the engine. The vehicle was towed to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 88,000.

Vehicle has a knocking sound from.engine went to Ford Service Ctr.on 7/22/2023. [XXX] Was informed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car is incessantly jumping/jerking when switch gears. The symptom is so bad it is comparable to hitting a speed bump without slowing down. Sometimes it jumps forward and seems as though you can't stop it. It happens when backing out of the driveway, putting the car in drive from reverse, putting the car in drive from park, putting the car in reverse from park, accelerating after stopping at a stop sign or a light, and more. Dealership the vehicle was purchased from has tried to fix the problem approximately 5 times. Car was at the dealership from July '22 to October '22 and problem still was not fixed. Another Ford certified dealer tried to fix it with no success.

I purchased the 2020 Ford Ecosport in July 2022 from bulter Ford in milledgville ga I have been having problems with the car barely pulling up a hill when driving and I can feel the car jerking while driving feeling like it's going to cut off in the road I have been to the bulter shop 5 times and nothing is working it is still doing the same thing they say they can't find anything wrong I have not had a good ride out of the 8 month I have had the car I need help

The contact owns a 2020 Ford Ecosport. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. The vehicle was taken to the dealer, where the MAP (Manifold Absolute Pressure) sensor was cleaned and the air filter was replaced; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 21,550.

While driving my 2020 Ford Ecosport it spontaneously caught fire and exploded on Sunday, May 29th. •I purchased my 2020 Ford Ecosport from Ford or Helfman Ford in Stafford Texas on Monday, May 25th, 2020. I immediately had problems with the vehicle and have taken the vehicle in multiple times for overheating issues and the check engine light coming on. •May 25th, 2020 – overheating and coolant light came on. Vehicle taken to Planet Ford in Dallas May 28, 2020. Vehicle repaired and picked up from Planet Ford on May 29th, 2020. •May 30th, 2020 - check engine light came back on. Vehicle taken back to Planet Ford in Dallas June 2, 2020 and I picked it up. Vehicle repaired and picked and I picked June 5, 2020. •April 2nd, 2021, I took it the vehicle to Helfman Ford for routine maintenance and the continuous check engine light problem. I received the car back the same day with paperwork stating that they could not re-create the problem. •August 4th 2021, I took it back to Helfman Ford, vehicle was running very rough and was extremely loud. On 10/06/2020 the vehicle was returned after extensive repairs were done to exhaust and engine under warranty (see repair invoice). •My check engine light and coolant light continued to come on sporadically producing the same error messages in the Ford app for my car. •On May 7, 2022 My check engine light come back on and I received an error message that I had never seen prior but as soon as I stopped the message went away •On May 17, 2022 I took the car in one final time too Planet Ford Dallas. They replaced the coolant sensor but were not able to replicate the error and I was told since they could not produce the error, •On May 29, 2022 at 2:08 while driving the check engine came on, and I lost all engine power. Smoke started coming from the engine area and within seconds from exiting the vehicle the engine was on fire and the car exploded.

Oil pump belt broke at 72000 miles

Was leaving work and suddenly the oil pressure light came on and the engine started making a terrible noise. I pulled over and had the car towed to the Ford dealership. The dealership inspected it and said that the oil pump belt "shredded" and the sudden loss of oil pressure, along with the debris from the oil pump belt, completely ruined both the motor and the turbo requiring full replacement of both at a cost of $6500. Car was purchased new less than 2 1/2 years before but Ford will not pay for the repairs.

My wife was in an accident and the right hand side airbags failed to deploy and she was hit around 30mph and i know a airbag will deploy at that speed

The contact owns a 2020 Ford Ecosport. The contact stated the air bag warning light was illuminated. The contact called the local dealer who informed the contact that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the warranty had expired, and referred her to the NHTSA Hotline. The failure mileage was approximately 90,000.

Car was leaking coolant, overheated, now has a head gasket problem.

My husband was driving home from work when he heard a boom. He had thought he hit something but didn’t feel or see anything. A few minutes later he saw smoke coming from the engine and thought maybe a hose had come off or something so he pulled into a parking lot. When he lifted the hood the car was on fire.

The Brake system emits a squeaking, moan/groan sound when backing up. The vehicle is available for inspection upon request. The concern was that any sound not usual to the operation of the vehicle is a warning of a potential problem. No warning lights appeared. This problem was inspected, confirmed/diagnosed at a Ford dealer in Huntington, WV. The problem was supposed to be remedied with the replacement of the rear braking system(pads, rotors. and slides). The vehicle had 19,736 miles on it but the dealer said it was not a warranty item and charged $600.00 for the repair. The problem was not corrected. The manufacturer was contacted. A Ford representative contacted the dealer and was convinced by the dealer that nothing could be done to remedy this condition. Hence it still poses a threat to the safety of the vehicle. I researched the issue via the internet and found a considerable number of postings relating the same problem from other 2018-2020 Ford Ecosport owners. The results of their efforts mirrored mine. A video of the problem (post repair) is available but not able to download in this format.

Driving on the interstate the low oil pressure light came on no check engine lights or anything . The oil pump is belt driven aka wet belt and the rubber teeth come off stopping up the oil pump and causing it not to work properly . With the rubber pieces going into the motor the rubber melts causing issues with the pistons and engine block. The Ford dealership recommends not replacing just the oil pump because of all the other issues the rubber belt causes because it melts inside the engine . So I am left with no choice but to replace the engine at a cost of 5,000.00. Why there hasn't been a recall is questionable . I am in the process of getting said motor replaced but does that mean every 2 years it will have same issues ?

Hill start failure

I rear ended a car got a concussion because my airbags did not deploy

Suspension will start going up and down not safe while driving

205/50/17 Tires were cut with knife

The contact owns a 2020 Ford Ecosport. The contact stated that while stopped and attempting to make a left turn, another vehicle ran a red light and T-boned his vehicle. Due to the impact, his vehicle slammed into a guardrail on a bridge, nearly knocking the vehicle over the bridge. The contact stated that all curtain side airbags were deployed; however, his driver and passenger side airbags did not deploy. The contact stated that he was trapped in the vehicle and had to wait for authorities to assist him out of the vehicle. The contact was rushed to the hospital but decided to leave after a long wait in the emergency room. The contact stated that he did have soreness to his right shoulder and right arm. A police report was filed (210066310). The whereabouts of the other driver were unknown. The vehicle was towed to an independent body shop where it remained in their possession after the contact was given an estimate for repair. Upon investigation, the contact linked his failure to NHTSA Campaign Number: 20V791000(Air Bags). The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,310.

The contact owns a 2020 Ford Ecosport. The contact stated that while the gear shifter was in park, the contact exited the vehicle to retrieve an item and without warning, the vehicle started rolling backwards. The contact ran and entered the vehicle and slammed on the brake pedal to stop the vehicle. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 17,904.

Car was parked in the driveway and back windshield shattered out of no where. We were outside when we heard the explosion as it happened.

FOR SOME REASON SCREEN ON MY ENTERTAINMENT CENTER ON ECOSPORT GOES BLACK. SO FAR I HAD TWO SOFTWARE UPDATES AND ONE SCREEN REPLACEMENT BUT THE PROBLEM STILL APPEARS. I AM SO PISSED OFF WITH THIS THAT MY DEALER IS NOT ABLE TO FIX THIS PROBLEM. FOR SOME REASON SCREEN ON MY ENTERTAINMENT CENTER ON ECOSPORT GOES BLACK. SO FAR I HAVE HAD TWO SOFTWARE UPDATES AND ONE SCREEN REPLACEMENT BUT THE PROBLEM STILL APPEARS. I AM SO PISSED OFF WITH THIS THAT MY DEALER IS NOT ABLE TO FIX THIS PROBLEM ALWAYS THIS PROBLEM APPEARS WHEN I TURN THE GEAR FROM PARKING TO DRIVE OR DRIVE TO PARKING OBVIOUSLY WHEN I SWITCHED THE GEARS, NEVER WHEN I DRIVING SO FAR ON 1/7/21, 1/20/21, 2/12/21, 4/15/21

THIS CAR WAS HIT AND THE SEAT BENT. I AM STILL DEALING WITH HIP NECK KNEE AND SHOULDER INJURIES. IT WAS A RENTAL CAR. I WAS SITTING AT A RED LIGHT. AN 8 TON BOX TRUCK HIT IT GOING APPROX 45 MPH. I SUSTAINED A CONCUSSION. 2 MONTHS LATER I HAD A HEMORRHAGIC STROKE.

TL* THE CONTACT OWNS A 2020 FORD ECOSPORT. THE CONTACT STATED THAT WHILE DRIVING OR WHILE IN REVERSE, THE BRAKE PEDAL WAS DEPRESSED AND THE CONTACT HEARD AN ABNORMAL SOUND. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO CAGUAS EXPRESSWAY MOTORS, CAGUAS, 00725, PUERTO RICO AND WAS INFORMED THAT THE BRAKE DRUM AND PLATE NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS INFORMED THAT UNKNOWN REPAIRS TO THE BRAKES WERE BEING PERFORMED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,600.