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VIN REPORT

KM8SNDHF7HU2195332017 HYUNDAI Santa FeGLS

Risk Score
39
MODERATE RISK
out of 100
6 Found
6 campaigns
906
Reported to NHTSA
Not Tested
See iihs.org/ratings
9 yrs
Made in SOUTH KOREA
F
Score: 38/100
Verdict & Risk Assessment
📄

Executive Summary

2017 HYUNDAI Santa Fe was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 6 open recalls on record — these are safety-critical and should be addressed immediately. 906 owner complaints include 18 reported injuries, indicating real-world safety incidents beyond normal wear.

  • 6 open recalls including safety-critical systems (Fire risk — park outdoors recall; Brake system recall)
  • 18 injuries reported across 906 owner complaints
  • 14 complaints involved a crash — unusually high incident rate
  • High fire risk — 22 complaint(s) involved a fire
  • Engine/Powertrain is flagged in both recalls and owner complaints — double-confirmed failure pattern
  • Component failure cascade detected — a known defect pattern that typically leads to more severe downstream damage
39/100
Moderate Risk
3 moderate risk signals detected. Negotiate accordingly and verify service history.
LOWMODERATEHIGHCRITICAL
Contributing Risk Factors — 3 detected
Critical deferred maintenance — safety-critical components overdue
+20
6 model-wide recalls on record
+12
Elevated fire risk signals detected
+7
Critical Alerts

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle
Make
HYUNDAI
Model
Santa Fe
Year
2017
Trim / Series
GLS
Body Style
Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle Type
MULTIPURPOSE PASSENGER VEHICLE (MPV)
Drive Type
4WD/4-Wheel Drive/4x4
Fuel Type
Gasoline
Engine
6-cyl 3.3L 290 hp
Doors
4
Manufacturer
HYUNDAI MOTOR CO
Assembly
ULSAN, SOUTH KOREA
GVWR
Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
CQuality55/100
Standard📍 ULSAN, SOUTH KOREA

No specific quality data available for this plant. No documented recall or complaint concentrations on record.

Safety
F
Score: 38/100
Crash Test Rating20/40
Recall Safety5/30
Complaint History13/30
83/100Critical
  • Fire risk — park outdoors recall
  • Brake system recall
  • Engine recall
2/100
Basic
1 of 20 safety features detected
Missing: Automatic Emergency Braking, Pedestrian AEB, Forward Collision Warning, Electronic Stability Control
High
  • 22 complaint(s) involved a fire
  • 1 recall(s) involve fire or ignition risk
Moderate
  • 18 injuries reported in complaints
  • Safety system appears in both official recalls and owner complaints

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.

Engine/Powertrain
1 recall669 complaints
Electrical
1 recall59 complaints
Brakes
1 recall40 complaints
Safety Systems
1 recall21 complaints
Suspension/Wheels
1 recall7 complaints
Body/Structure
1 recall7 complaints
Exterior/Other
1 recall1 complaint
Forward Collision Warning?Unknown
Automatic Emergency Braking?Unknown
Pedestrian AEB?Unknown
Rear AEB?Unknown
Lane Departure Warning?Unknown
Lane Keep Assist?Unknown
Lane Centering Assist?Unknown
Blind Spot Monitoring?Unknown
Rear Cross Traffic Alert?Unknown
Adaptive Cruise Control?Unknown
Adaptive Headlights?Unknown
Auto High Beam?Unknown
Parking Assist?Unknown
Backup Camera?Unknown
Electronic Stability Control?Unknown
Tire Pressure Monitoring?Direct
Event Data Recorder?Unknown
Crash Notification?Unknown
Dynamic Brake Support?Unknown
Keyless Ignition?Unknown
Recalls
100/100
Critical Deferred Risk
Critical deferred failure risk — 4 safety-critical or high-cost components are past their service interval. Without immediate attention, repair costs will compound significantly.
No odometer data on record. Mileage is estimated at ~108,000 mi based on average annual driving. Items marked EST. OVERDUE may already be due — verify service history with the seller. Items marked OVERDUE are confirmed past-due based on vehicle age alone.
DUE SOONCriticalTiming Chain Tensioner
Service interval: 120,000 mi · Est. ~108,000 mi (no odometer on record)
Schedule Timing Chain Tensioner service before 120,000 mi
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
EST. OVERDUECriticalWater Pump
Service interval: 8 yr · Vehicle age: 9 yr · Past due by age
Service Water Pump immediately — already past the 100,000 mi / 8 yr interval
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
EST. OVERDUEHighTransmission Fluid / Service
Service interval: 5 yr · Vehicle age: 9 yr · Past due by age
Service Transmission Fluid / Service immediately — already past the 60,000 mi / 5 yr interval
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
EST. OVERDUEHighDifferential / Transfer Case Fluid
Service interval: 4 yr · Vehicle age: 9 yr · Past due by age
Service Differential / Transfer Case Fluid immediately — already past the 50,000 mi / 4 yr interval
On 4WD/AWD vehicles, neglected differential or transfer case fluid causes metal-on-metal wear. Replacement costs $1,500–$4,000.
EST. OVERDUEHighCoolant Flush
Service interval: 5 yr · Vehicle age: 9 yr · Past due by age
Service Coolant Flush immediately — already past the 100,000 mi / 5 yr interval
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
EST. OVERDUEModerateSpark Plugs (iridium/platinum)
Service interval: 8 yr · Vehicle age: 9 yr · Past due by age
Service Spark Plugs (iridium/platinum) immediately — already past the 100,000 mi / 8 yr interval
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
DUE SOONModerateFuel Injectors
Service interval: 120,000 mi · Est. ~108,000 mi (no odometer on record)
Schedule Fuel Injectors service before 120,000 mi
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.
CASCADECriticalFailure Cascade
Cascade already triggered — downstream damage likely in progress
Have a specialist inspect all systems connected to the failed component before purchase
One failed component has created stress on connected systems. Repair costs compound quickly — a $500 fix can become $3,000+ if cascade damage is ignored.
66 RECALLS

NHTSA VIN-specific recall lookup returned no data for this VIN. The 6 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

Average repair completion across 6 recalls is ~65%. Always ask the seller for dealer service records confirming each repair.

65%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

HYUNDAI Recall Completion Rate — Industry Context
88%Good

HYUNDAI completes recalls at a good rate (88%), averaging about 19 months to remedy. Most affected vehicles are fixed.

Avg time to remedy open recall: ~19 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
19mo
#17V142000
Jun 2017

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

SummaryHyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. The affected vehicles have a tire pressure monitoring system (TPMS) that may not have been set in the correct mode during vehicle assembly, and therefore will not provide an appropriate warning in the event of an underinflated tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Read full details...
ConsequenceAn underinflated inflated tire can increase the risk of a crash.
Est. Repair Completion~60%

~40% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#17V358000
May 2017

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

SummaryHyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Read full details...
ConsequenceIf the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#17V578000
Invalid Date

ENGINE AND ENGINE COOLING:ENGINE

SummaryHyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear.
Read full details...
ConsequenceThe engine bearing wear may cause the vehicle to stall, increasing the risk of a crash.
Est. Repair Completion~66%

~34% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#16V842000
Invalid Date

ELECTRICAL SYSTEM:WIRING

SummaryHyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Read full details...
ConsequenceIf the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#16V145000
Oct 2016

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

SummaryHyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Read full details...
ConsequenceWithout a warning to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
Est. Repair Completion~58%

~42% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#22V056000
Mar 2022

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

SummaryHyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Read full details...
ConsequenceAn engine compartment fire while parked or driving can increase the risk of injury.
Est. Repair Completion~76%

~24% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

LONG-STANDING OPEN
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
9.6yr open
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
9yr open
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
8.9yr open
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
4.1yr open

⚠ One or more recalls have been open for over 5 years — may never have been repaired on this vehicle.

03/02/2022
6 total campaigns
Suspension/WheelsBody/StructureEngine/PowertrainElectricalSafety SystemsExterior/OtherBrakes
5
Part Replacements
0
Software/OTA Updates
0
Buyback/Refund
0
High-Effort Repairs
4 recalls are over 2 years old — statistically less likely to have been completed. Verify repair status with any dealer using your VIN.
RECALL DIDN'T FIX IT

53% of complaints about "SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE" were filed AFTER recall campaign 22V056000 (2022-03-02) — the recall remedy may not have fully resolved the issue.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
53% post-recall
Recall: 2022-03-0253 before · 60 after#22V056000
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
71% post-recall
Recall: 2016-10-032 before · 5 after#16V145000

Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.

5mo
Lag from first complaint to recall
First complaint: 2016-05-07 · Recall issued: 2016-10-03

Recall was issued within 5 months of first complaints — relatively prompt response.

Complaints
Engine/Powertrain
1 crash1 inj669
Other
5 crash5 inj71
Electrical
2 crash4 inj59
Brakes
2 crash1 inj40
Steering
22
Safety Systems
4 crash6 inj21
Visibility
8
Body/Structure
1 inj7
2017
66
2018
36
2019
38
2020
29
2021
47
2022
148
2023
209
2024
161
2025
97
2026
28
23% trend in recent years (increasing complaints)
Declining -41%
220
Last 24 months
372
Prior 24 months
Engine stalling126
Fire/smoke89
Electrical failure38
Sudden acceleration3
Brake failure2
Conditions Reported
Highway/high-speed (240)Parking/low-speed (68)Startup (48)Rain/wet (47)Cold weather (5)
906HIGH VOLUME
22
Fires
14
Crashes
18
Injuries
ODI #11731552ENGINE

My 2017 Hyundai Santa Fe Sport 2.0T (Theta II 2.0L GDI Turbo engine) has been diagnosed with burned exhaust valves requiring a complete engine replacement. This is the second catastrophic powertrain failure on this vehicle in under two years. In July 2024, I paid $2,754 to replace the turbocharger at an authorized Hyundai dealership (Wright Hyundai, [XXX] ). The burned valves are consistent with carbon buildup on intake valves, a widely documented and known deficiency of the GDI fuel delivery system used in the Theta II engine family. Carbon deposits restrict airflow, cause valve seating issues, and lead to valve failure. This is an inherent design characteristic of the engine, not a maintenance-related failure. At no point during my ownership — including during the turbocharger repair — was I informed of this known issue or advised of any preventive measures such as fuel system cleaning treatments. I am additionally concerned that the dealership's diagnostic process was incomplete. The service center diagnosed the burned valves and immediately recommended an engine replacement without performing a bearing clearance test or completing the full diagnostic flowchart. The dealership has refused to perform further diagnostics unless I pay additional fees, and has refused to share documentation from a tech line case opened with Hyundai corporate. Because diagnostics were halted at the burned valve finding, a connecting rod bearing failure — the specific defect covered under the Theta II class action settlement (In re: Hyundai and Kia Engine Litigation, NoXXX) — has not been ruled out as a contributing cause. Hyundai's National Consumer Affairs office (Case #XXX) denied my goodwill request without addressing either the known GDI carbon buildup issue or the fact that this is the second catastrophic failure on this engine platform. This vehicle has approximately 86,000 miles. I purchased it as a second owner in August 2020 at 42,730 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11729938SEATS

On my Driver/passenger seat the recline switch with not go back only forward. The dealer explains to me that just diagnosing the issue is 250 then the switch is going to cost me over $800. If replace the Power Seat Switch for $49.99 and the Power Seat Switch Knob only cost $ 15 plus dollars, also to replace the motor $200-300 now my air bag light is on not sure if it's because of the seat functioning or not, my kid's car seats are right behind the seats so its concerning to me. Looking online they are hundreds of people complaining of this, but no action has been taken such as a recall.

ODI #11729701ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITYFIRE

The contact owned a 2017 Hyundai Santa Fe equipped with a Rockland Electric Mobility Scooter Lifter, Part Number: 10101194. The contact stated that after the mobility scooter lifter was installed on the vehicle, the vehicle experienced electrical failures. The A/C became inoperable, and the hatch opened intermittently. The contact stated that while the vehicle was parked approximately a month after the lifter installation, the alarm sounded intermittently during the day. The contact observed the vehicle from the residence, but did not notice any abnormality. The contact installed the mobility scooter on the vehicle in the evening. The contact stated that the vehicle alarm sounded at night, and the contact noticed that the vehicle had caught on fire and there were flames coming from underneath the hood by the engine and firewall location. The vehicle was significantly burned from the front end to the trunk. The fire was extinguished by the fire department. A fire department report and a police report were filed. There was no property damage. There was no physical injury sustained. The contact sustained mental trauma, causing headaches and the right side of the lip to quiver. The contact had called Gregory Fox, an investigative reporter and anchor at WESH 2 News(NBC), who notified the manufacturer of the failure. The manufacturer followed up with the contact and informed the contact that a third-party investigation would be conducted to determine the cause of the fire incident. The vehicle was towed to a salvage yard, where a third-party investigation was conducted, and the manufacturer informed the contact that the fire was caused by the Rockland Electric Mobility Scooter Lifter. The vehicle was totaled. The failure mileage was approximately 63,000.

ODI #11729427POWER TRAIN

On April 2, 2026, the engine in my 2017 Hyundai Santa Fe failed catastrophically while my wife was driving. The vehicle lost power suddenly and completely. There was no warning and no prior symptoms. She was able to pull over safely in a residential area. The vehicle was towed to an authorized Hyundai dealer, where the service representative suspects connecting rod bearing failure—the same failure mode described in NHTSA recalls 17V226 and 17V578 affecting other 2017 Santa Fe vehicles with the Theta II 2.4L engine. The engine is available for inspection upon request. My VIN does not appear in the recall population, yet the failure is identical to the documented defect. This suggests the recall scope was insufficient. One week prior, we drove this vehicle on a 500 mile family road trip with our child. The failure that occurred could have happened at highway speed. We are lucky to be alive. No warning indicators appeared before the failure. The vehicle has been regularly maintained. The problem has been preliminarily confirmed by the dealer as suspected bearing failure, pending teardown.

ODI #11727762ENGINE

ENGINE. IT HAPPENED WHILE I WAS DRIVING. NO IT WASNT REPRODUCED OR CONFIRMED BY A DEALER, BUT HAVE BEEN TOLD BY A COUPLE AND ALSO ME SEEING THAT THE ENGINE WASNT ABLE TO MANUALLY BE CRANKED AT ALL. NO INSPECTION WAS DONE BY MANUFACTURR, POLICE, OR INSURANCE, BECAUSE IT DIDNT CAUSE A ACCIDENT. JUST ENGINE LIGHT WHICH HAVE BEEN REPORTED TO THE DEALERSHIP AND WAS TOLED THEY COULDNT FIX IT, BUT THAT WAS JUST STAYING ON ALL THE TIME FOR QUITE SOME TIME. NO FINALLY I WOULD LIKE TO SEE IF THIS CAN BE INVESTIGATED ON TO BE A RECALL SINCE THE ORIGINAL MILES ARE ONLY ABOUT 68000 AND SHOULDNT HAVE THESE PROBLEM AT THIS LOW MILEAGE.

ODI #11727792ENGINE

The vehicle is burning oil even when oil changes are done routinely. Then all of a sudden I have total loss of power will not go over 35 miles an hour. And climbing hill would not go over 20. It just happened no warning lights on dash So now I have a car that is still owning 8 grand on. So now a lawn ornament. I have seen on different formats. That there is hundreds having the same issue. Hyundai is not fixing the issue for any of us

ODI #11727630POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

I purchase the 2017 Santa Fe Sport in October of 2023 with just short of 80K miles. It was in great condition and had no issues. I have maintained it according to Hyundai specification and regular on schedule oil changes with recommended 5w-20 full synthetic. At approximately 100K miles, I experienced an oil pressure light on the dash, when checked, the engine was approximately 2 quarts low. From this point on, the engine started consuming oil at an increasing rate all while I maintained regular maintenance. First, 1 quart a month, or about 1200 to 1500 miles, then to 1 quart every 2 weeks or 800 miles. I maintained weekly checks on the oil level and on the evening of 3/24/2026, I had added a quart, bringing the level to the midway point between the high and low dipstick markings. On the afternoon of 3/24/26 while driving on the highway in heavy, but at speed limit, traffic on the highway, I experienced a loss of power and a check engine light. I was able to exit the highway but the car started to run very rough and unable to idle. Luckily, there was no traffic approaching when I turned off the exit and made a left into parking lot to shut off the vehicle. I will be having it towed to a dealership in the next few days for their analysis.

ODI #11727182ELECTRICAL SYSTEM,SERVICE BRAKES

Bottom brake lights will not work but top high brake light works. I was stopped by police three times. They state all three brake lights must operate.

ODI #11727271UNKNOWN OR OTHER

Service Campaign Update 9C2 was installed. Since then erratic shifting occurs including up and down shifting without change in acceleration and deceleration or lag. This lasts between 1-5 minutes after initial vehicle start-up. This is dangerous when vehicle attempts to pull out into traffic. Hyundai has been aware of the issue as early as December 2025 but no notice of corrective action has been received.

ODI #11726528ENGINE

These vehicles are not suitable to be on the road, and you NHTSA and Hyundai are doing NOTHING ABOUT IT. These vehicles are EATING oil, a quart every 200 miles. My daughter(college) can't even go on a short road trip to another city without adding oil. The engines in these crap cars are blowing up left & right. There are numerous Facebook page groups for these and sister Kia vehicles with the same 2.4 engines. Thousands upon thousands of posts about engine oil and engines blowing up, no one doing anything about it. My daughter's car is beautiful, but worth NOTHING due to this issue, so we are out thousands of dollars on this. We are about to go to WAR with Hyundai on this and I'm sure we'll get nowhere. If we're lucky, they'll install a rebuilt engine...BUT IT"S THE SAME CRAP ENGINE!!!!!!! So we are ALL back to square ONE and NHTSA is doing NOTHING. This is a well known FLAW for years now.

ODI #11725726ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

After performing regular oil changes, and even a new fuel pump sensor, I experienced an issue. Last oil change was within the past two weeks. Driving home from the mountains, I heard a knocking sound from the engine bay. I narrowed it down to all gears above 2500RPM, increasing knocking with RPM speed. I took it easy on the engine, mostly coasting down the mountain. Suddenly during acceleration on an uphill, a pop sounded, and copious white smoke started coming from the engine bay. I pulled over despite having no power brakes but I was fortunate to be near an off ramp in a rural area. Trying to troubleshoot roadside, i noticed fluid on the tie rod, but I wasnt able to determine what kind of fluid it was. When I try to start the car, there is one single click, the engine wont even attempt to turn over. Oil, battery and check engine lights are all on. After towing, I found that the fluid leaking from the vehicle is oil. The vehicle is currently at a transmission shop, but from my research, this isnt a transmission issue but a blown rod bearing the Hyundai engines are know for. I will be contacting a dealership to see if they will at least confirm my diagnosis.

ODI #11724587ELECTRICAL SYSTEM

Odometer Fraud. The contact purchased a 2017 Hyundai Santa Fe on March 11, 2024, from a private dealer with approximately 46,000. The contact was informed that the vehicle had only one owner who had leased the vehicle. Recently, the vehicle was taken to an independent mechanic where the vehicle was diagnosed with engine failure. The mechanic retrieved a Carfax report and discovered that the vehicle had five previous owners and there were several mileage discrepancies. At the time of purchase, the vehicle mileage was approximately 46,000. However, it was discovered that the last known accurate mileage on the vehicle was 113,000.

ODI #11722183ENGINE AND ENGINE COOLING

The contact owns a 2017 Hyundai Santa Fe. The contact stated that the vehicle was consuming an excessive amount of engine oil after approximately 1,500 miles, 2 weeks after an oil change was performed. While driving at various speeds, the vehicle was sluggish while attempting to accelerate. The check engine warning light has been illuminated since purchasing the vehicle. The vehicle was taken to a certified mechanic, who diagnosed the vehicle with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. There was no oil found on the dipstick when the oil level was checked. The dealer was contacted and informed of the failure. The dealer determined that an oil consumption test was needed. Additionally, a cleaning of the oil system and an oil change were recommended. The vehicle was not repaired because it was not under recall. The manufacturer was informed of the failure and informed the contact that the vehicle needed to be diagnosed to determine the cause of the failure. The failure mileage was approximately 85,000.

ODI #11722313ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to accelerate to 40 MPH. In addition, the Hill Descent Assist and traction control warning lights were illuminated. The vehicle was turned off and restarted, and the air bag warning light illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that previously, there was a delay with the engine cranking with several unknown warning lights illuminated. The vehicle was taken to the dealer several times; however, the failure was not duplicated. The vehicle was taken to alternate dealers; however, the failure was not duplicated. The manufacturer was made aware of the failure. The failure mileage was unknown.

ODI #11719008ENGINE

Engine failed at approximately 95000 miles.

ODI #11719165UNKNOWN OR OTHER

Dashboard cracking - not overly parked in sunlight.

ODI #11718516ENGINE

My Hyundai Santa Fe has a major oil leak from the oil pressure light. I took the car to a non-Hyundai shop for repair and was told that the problem should be covered under recall campaign 168. Reference Number: 17-01-071, Date of issue: December 01, 2017. A quick check of internet complaints indicates this is a common problem with this type vehicle. My oil pressure light is on at idle after the car is warmed up. Reno Hyundai dealer informs me that it is not covered by recall. I believe that this problem should be covered based on the volume of complaints from other owners. Can your organization help me in getting some kind of an cost adjustment for getting this repaired. Thank you.

ODI #11717441ENGINE

Purchased this 2017 Hyundai Santa Fe from dealer with 86K miles. (second owner). Immediately noticed excessive oil consumption. Would take vehicle in for oil top off service, to ensure proper levels. At 99K miles (six months after purchase) lost compression in #2 cylinder while driving on the freeway. Per independent auto repair facility and a Hyundai service center, engine replacement is needed. Hyundai declined engine replacement. It appears oil consumption was an issue when the vehicle was traded in to the dealership, and they resold it anyway to an unsuspecting consumer.

ODI #11716427ENGINE

documented oil-consumption issue with my 2017 Hyundai Santa Fe, which currently has 98,876 miles. This concern was first formally reported in October 2025. Since that time, I have fully complied with all diagnostic and procedural requirements requested by the dealership, including inspections, documentation, and follow-up visits. The dealership has acknowledged that the vehicle has an ongoing oil-consumption condition. Per the instructions provided by Hyundai Service Team, I was advised to “submit my own claim.” I later learned that, as a customer, I am not permitted to submit or appeal a claim directly, and that only the dealership has the ability to do so. I have since been informed by Customer Care that the claim submitted on my behalf was considered weak, which may have contributed to its denial. I was also advised that Hyundai and the dealership were already aware that I did not have the ability to submit or appeal the claim myself, despite being directed to do so. Throughout this process, I have made every good-faith effort to follow Hyundai’s guidance, yet I have experienced repeated misdirection and inconsistent information. This has caused unnecessary delays and frustration while the underlying issue remains unresolved. The vehicle has been properly maintained, with regular oil changes and servicing completed according to Hyundai’s recommended intervals. Despite this, the excessive oil consumption persists and poses a risk to engine longevity and overall safety. Due to the current condition of the engine, I no longer feel it is safe to continue driving the vehicle, which has left me without reliable transportation. Additionally, I have previously experienced the theft of this vehicle, for which I was not compensated, despite the well-documented safety concerns affecting Hyundai customers. Taken together, these issues have significantly impacted my confidence and ability to rely on this vehicle. Given Hyundai’s well-documented history of oil-consumptio

ODI #11716493ENGINE

Current Mileage: ~94,000 miles Ownership: Second owner (purchased less than one year old at 17,035 miles) I purchased this vehicle in December 2018 when it had approximately 17,035 miles. Since purchase, the vehicle has been consistently and properly maintained, primarily at authorized Hyundai dealerships, with documented oil and filter changes throughout my ownership. All required Hyundai recalls and updates have been completed. As confirmed by Hyundai service records, my vehicle is eligible for extended warranty protections under the Theta II Engine Settlement, which explicitly applies to subsequent owners and is not limited to the original purchaser. Engine Failure & Repair History Beginning in mid-2025, my vehicle began to exhibit progressive and excessive oil consumption, despite regular maintenance. Hyundai dealerships performed multiple Hyundai-directed corrective actions, including: PCV valve replacement Multiple oil consumption tests Combustion chamber cleaning (paid out of pocket after Hyundai Motors denied goodwill) These measures failed to resolve the issue. Hyundai’s own oil consumption testing confirmed: 1.2 quarts consumed, followed by 1.4 quarts consumed, indicating worsening internal engine failure West Houston Hyundai has subsequently advised that engine replacement is required, yet Hyundai Motor America has refused coverage, and I was quoted $5,872 for engine replacement and labor at my expense. Engine failure requiring replacement at 94,000 miles is not normal wear and tear and is inconsistent with reasonable consumer expectations or Hyundai’s powertrain representations. Importantly: The vehicle has never been cited for neglect, sludge, or improper maintenance,Oil consumption worsened after Hyundai-directed repairs Hyundai has not identified any misuse or disqualifying condition The failure pattern is consistent with known Theta II piston/ring defects

ODI #11715522ENGINE,FUEL/PROPULSION SYSTEM

I currently owned an 2017 Hyundai Santa Fe FWD with the 3.3 V6 Engine with approximately about 136,000 Miles. We were driving into Vegas when we heard the knocking Engine Sounds. Immediately we called the Dealership in Vegas advising them we were going to TOW the vehicle in. Once we get the Vehicle towed over to the dealership, we waited till the following Monday where it was authorized to have the engine replaced. We were so glad about that. The vehicle was going to be completed by early January and we got the news the Vehicle was completed but now having misfiring issues due to Faulty injectors. I was advised that this was not covered due to the mileage. This was an non issue when I turned in the vehicle to Hyundai. I made several attempts to contact my Case Manager and this was again denied due to the Mileage. For a vehicle with less than 140K miles and being less than 10 years old, we are very upset with this process and for Hyundai knowing that there were concerning issues with both the Fuel Injectors and Engine.

ODI #11713703ENGINE

My 2017 Hyundai Santa Fe began consuming oil at an excessive rate—approximately one quart every 250 miles. The vehicle had around 97,000 miles when I first became concerned. I brought it to the Hyundai dealership for evaluation, and they instructed me to continue driving the vehicle and return after 1,000 miles of driving so they could document the consumption. I returned after only 500 miles because of the rapid loss of oil and my concern for driving the vehicle in that condition. While following the dealership’s required oil‑consumption test procedure, the engine performance deteriorated. The vehicle eventually began stalling and had to be towed to the dealership. Because I was required to keep driving the vehicle as part of Hyundai’s diagnostic process, I accumulated an additional 4,000 miles, which pushed the odometer just over 100,000 miles. After completing the test, the dealership submitted a claim for an engine replacement, but Hyundai Corporate denied the claim solely because the mileage exceeded 100,000—despite the fact that the over‑100,000 mileage resulted directly from Hyundai’s own required testing procedure.

ODI #11712809ENGINE

Vehicle: 2017 Hyundai Santa Fe On June 9, 2024, when my wife started the vehicle, the engine was immediately knocking. Due to concern for safety and the risk of catastrophic engine failure, the vehicle was not driven and was towed to our home to prevent further damage. Hyundai was contacted shortly after discovery of the issue. During a phone call, we were told there were no active recalls applicable to our vehicle and no replacement engines available. Due to the lack of immediate support and the vehicle being undrivable, we were forced to send the vehicle to a third-party mechanic on June 14, 2024, to complete a necessary engine repair. On August 21, 2024, we received warranty documentation from Hyundai related to this issue. Despite providing all requested documentation and Hyundai contacting the third-party mechanic directly, the warranty claim process was repeatedly delayed. We were told multiple times that the case was in its final stage, only to later be assigned a new case manager with no knowledge of the case, requiring the process to restart. The vehicle was not returned to us until April 7, 2025, resulting in an extended loss of our primary vehicle for our family. We paid approximately $10,000 out of pocket for the engine repair while the warranty claim remained unresolved. We have since been informed that Hyundai may require the engine to be repaired or replaced again by a dealer with no reimbursement, potentially rendering the previous repair and financial loss unnecessary. This raises serious concerns regarding Hyundai’s handling of a known engine issue and their warranty process. Hyundai Case Number: XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11712411AIR BAGS

The contact owns a 2017 Hyundai Santa Fe. The contact stated that after the completion of an unknown air bag recall repair, the air bag warning light illuminated. The vehicle was taken back to the dealer, where it was diagnosed, and the dealer determined that the front passenger's side lower seat assembly needed to be replaced due to the Passenger Occupant Detection System (PODS) failure, Part Number: B149000; however, the part was not available. The manufacturer was notified of the failure and sent automated emails advising of the estimated time of availability of the part; however, the part had not been available, and there was no further communication from the manufacturer. The dealer advised the contact to remove the vehicle from the property because of the manufacturer. The vehicle was taken back to the residence. The vehicle was not repaired. The failure mileage was approximately 115,305.

ODI #11710825ENGINE

I purchased my 2017 Hyundai Santa Fe Sport secondhand from CarMax and have maintained it regularly with timely oil changes and tune‑ups. Despite this, the vehicle is burning oil at an extreme rate—approximately 1 quart every 378 miles. My local Hyundai dealership confirmed this through three consecutive 1,000‑mile oil consumption tests, all showing excessive oil loss far beyond normal operating limits. This level of consumption appears to indicate an internal engine defect, not normal wear. Hyundai corporate denied my case solely because I am the second owner, even though the vehicle is well under 100,000 miles and the defect has been verified by their own technicians. The denial did not address the confirmed test results or the safety implications. I am deeply concerned that the engine could seize while driving due to rapid oil loss, creating a serious risk of sudden loss of power, stalling, or inability to accelerate in traffic. This is a significant safety hazard for me, my passengers, and other drivers. The vehicle has been inspected by the Hyundai dealership, and I am fully willing to make it available for further inspection. A low‑oil warning lamp appeared far earlier than expected after a routine oil change, which prompted the initial investigation and ultimately revealed the defect. Based on my research, this appears to be a known issue affecting Hyundai GDI engines from this era. I am filing this report because the excessive oil consumption represents a latent engine defect with clear safety implications, and Hyundai has declined to address it despite documented evidence.

ODI #11710560ENGINE,FUEL/PROPULSION SYSTEM

Check engine code called issue for cam shaft position error. Replaced sensor, still failing. After reading online forums found that the smaller engine had oil consumption issues, I decided to check oil level, No low oil light, dip stick showed very low oil even though had been to service at Hyundai all correct service intervals. Filled oil to proper level numerous times over last year, monitor it every two weeks. Some times totally fine no oil loss and many other times it continues to have excessive oil consumption. Now randomly smell gas in cabin while driving. Reading online again and the issue is becoming more well documented by users but Hyundai has not yet acknowledged issue with this 3.3L engine. Now the gas mileage head dropped significantly which gives further indication that the piston rings are allowing oil and gas to pass by. This can lead to cam shaft bearings to wear prematurely, other mechanical parts wearing or seizing, including the engine itself for a compete engine failure, a significant risk.

ODI #11708508UNKNOWN OR OTHER,ENGINE

Excessive oil leaks. When I fix an oil leak another pop up. Im fixing my 4th oil leak. You can smell the oil burning. Engine is making knocking sounds. Hood latch is not working. You have to hold the hood or it will come down.

ODI #11708307POWER TRAIN,ENGINE

I have a 2017 Hyundai Santa Fe with ~88,000 miles. I noticed on 12/18/2025 that the oil lamp light came on briefly then turned off. So, I decided to take my car in to get serviced on 12/19/2025. I was told that there is an oil consumption issue with the engine and that Hyundai would need to do a combustion cleaning, and worst case scenario a full engine replacement. Hyundai refuses to cover us under warranty because we transferred the car from my Mother-in-Law's name to my wife's name. I want to file this as a complaint to the NHTSA because a car that isn't even 10-years old AND has less than 90,000 miles should not be needing an engine replacement. Hyundai appears to be aware of the issue as my service advisor at the dealership has mentioned that several of their cars with this engine have the exact same issue. To me, this sounds like a defect and should have a recall.

ODI #11707088ENGINE

Check engine light came on Oil Light came on then the vehicle shut off while I was driving. Safety was not good as I was driving the vehicle. I then had it towed to a shop to have it looked at. That is when I was told I would need a new motor due to a Crankshaft failure. The check engine light had come on the night before but when turning the vehicle on the next morning to take it to get looked at it was no longer on. Was driving it too the shop to have it looked at when it shut off on me while driving.

ODI #11705698ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

While driving- in total movement- the car completely shut off. Without any prior warning or indication. Immediately after, the car restarted, drove a couple blocks over, continuing to shut off while driving. It was then towed. How was your safety or the safety of others put at risk? The warning lights did not appear until AFTER the car quit. They all came on & flashed & quickly went back out. Uncertain which component misfired or is affected- possibly related to an engine or fuel/ cylinder failure. Car is at mechanic for inspection. Our safety & lives were in critical jeopardy as the vehicle stopped without warning while driving in traffic congested area. It is unknown if this is a known issue or if this situation has been replicated however the current mechanic facility has experienced the same issue with this vehicle. Also strong odor of gas was experienced during shutoff.

ODI #11704714POWER TRAIN,ENGINE

“My 2017 Hyundai Santa Fe Sport 2.4 has been experiencing severe oil consumption issues for a long time. I previously completed a combustion chamber cleaning service as recommended, but the problem continued. On November 10, the Hyundai dealership confirmed the engine oil was low and topped it off. On December 10, the oil was completely empty again with no warning lights. The dealer has documented the issue and recommended an engine replacement, but Hyundai is refusing to approve the repair . The vehicle continues to lose oil rapidly, creating a serious safety risk of engine failure or stalling while driving. This appears to be a known safety-related engine defect affecting this model.”

ODI #11704398ENGINE

My vehicle has never missed an oil change or maintenance event yet at my last oil change my engine had burned through all its oil and no low oil light or check engine light came on. Hyundai is refusing to cover it under their warranty stating it occurred due to maintenance neglect even though all oil changes and maintenance events receipts were provided to Hyundai and are available in car fax.

ODI #11704168ENGINE

Engine went into limp mode and a knocking sound was heard. Had car inspected and oil changed but no improvements occurred. Took car to dealership and it failed engine test. Hyundai will not cover replacement under open extended warranty.

ODI #11704253POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

# **NHTSA Complaint Answers** ### **1. What component or system failed or malfunctioned, and is it available for inspection upon request?** The **engine** failed due to **sudden and extreme oil consumption** that resulted in the engine being completely dry of oil despite regular maintenance. This caused internal damage including **CVVT (Continuous Variable Valve Timing) system failure**, bearing damage, and a complete engine seizure. Yes, the failed engine is fully available for inspection upon request. The vehicle is currently located at Dick Smith Hyundai in Greenville, South Carolina, where the dealership diagnosed the failure and recommended a full engine long block replacement. ### **2. How was your safety or the safety of others put at risk?** The engine failure occurred **suddenly and without warning**, causing the vehicle to lose power while operating. The loss of engine function created the risk of: * sudden deceleration in traffic, * inability to accelerate or maneuver, * potential rear-end collision, * complete engine stall in unsafe conditions. The vehicle had **no oil warning light** prior to the failure, meaning I had no indication that the engine was at risk until the failure occurred. ### **3. Has the problem been reproduced or confirmed by a dealer or independent service center?** Yes. The engine failure was confirmed by: • **Schwab’s Automotive** in Fayetteville, NC – determined the engine suffered catastrophic internal damage and was not repairable. • **Dick Smith Hyundai** dealership – confirmed **high oil consumption and CVVT damage**, and recommended a full **engine long block replacement** (estimate: $8,160.60). The problem has been fully verified by both an independent mechanic and an authorized Hyundai dealership. ## **4.Yes.The vehicle was formally inspected by Hyundai Motor America through the dealership’s diagnostic report. Hyundai reviewed the case (Case #XXX) after receiving the dealership findings.The engine remains intact avai. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11703860ENGINE

At 70,000 miles the Santa Fe was consuming oil at 1.5 quarts per 1000 miles. It is a 2.4 engine. The Hyundai dealership did an oil consumption test and verified the consumption. They want to do a combustion chamber cleaning and have me run it 1000 miles. The vehicle is unsafe because this defective engine could seize up at any time. I am trying to have Hyundai USA replace the engine asap. I have all my maintenance records and two warranties.

ODI #11702987ENGINE

My 2017 Hyundai Santa Fe suffered a crankshaft/bearing failure identical to NHTSA Recall 17V578000. Hyundai states my VIN was not included in the recall, but the vehicle has the same 3.3L engine, the same failure, and the same symptoms described in the recall bulletin. The engine has never been replaced. The defect appears broader than the recall VIN range. They are refusing to replace the defective engine.

ODI #11702606AIR BAGSCRASH2 INJURIES

On November 28, 2025 at approximately 2:20am, I was involved in a multi-car pile up crash on Interstate 85 south near Durham NC. At least 5 vehicles were involved and significantly damaged. At least two drivers were taken by ambulance to local hospitals. Fortunately I was not one of them. I was driving in the left lane of the 2 lane southbound interstate. It happened right in front of me and I had no chance of completely avoiding it so I veered to my left onto the shoulder to attempt to avoid a direct hit on the large Nissan SUV that was now straddling both lanes. I hit the front of the Nissan and the guardrail almost simultaneously at somewhere around 50 to 60mph which caused considerable damage to the front right quadrant and the entire drivers side of my vehicle, but my airbags never deployed and I sustained moderate to significant injury to my arms, shoulders, chest and neck, most likely due to how I was gripping the steering wheel in anticipation of the impact and from the seat belt. I did not require medical treatment at the scene but have since received treatment at home. I believe the airbags should have deployed given my speed at impact and where my vehicle came in contact with both the Nissan SUV as well as the guardrail. I believe this was a clear failure of the airbag system in my vehicle, which has since been deemed to be totaled by my insurance company.

ODI #11701758POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

While driving on the highway at normal speed, the vehicle suddenly lost power with no prior warning lamps or messages, placing me and other road users at immediate risk. The engine rapidly began knocking, lost acceleration, then stalled completely. I had to coast to the shoulder, which was extremely dangerous in high-speed traffic. The failure appears consistent with bearing wear and debris circulation described in Hyundai Recall 168 and TSB 17-01-071, which warn that certain Hyundai 3.3L engines can suffer internal metallic debris contamination during manufacturing. This can restrict oil flow, damage the bearings, and lead to sudden engine seizure without warning — exactly what happened in this incident. After the failure, the engine was inspected by a Hyundai dealership, but no oil sample, no debris test, and no photo documentation were provided, even though the recall procedure requires these steps when symptoms match knock/no-start failure patterns. The cause was not reproduced or confirmed by any independent mechanical test; the vehicle simply failed suddenly and has remained inoperable since. The incident created a major safety risk because the sudden loss of power happened at highway speed with no safe way to maintain vehicle control or speed. Based on known recall documentation, the symptoms match the described safety-related engine defect. The vehicle remains available for inspection. There were no injuries or police reports, but the situation definitely could have resulted in a crash. In my assessment, this is a critical safety defect related to internal engine debris and bearing failure, consistent with the known Hyundai recall pattern for this engine family

ODI #11700253ENGINE

It sounds like the rod inside are hitting need a new engine. Auto shop said need a new engine. Engine has 125000 that all no oil leak no other problems.

ODI #11700175ENGINE

The engine seized back in August 2025. The engine stopped working while I was driving on a Main Street and almost caused an accident. Unfortunately I put other drivers at risk when this happened. The engine issue was confirmed and inspected by the victorville Hyundai dealership in California. There was not any warning lamps prior to this.

ODI #11700221ENGINE

My 2017 Hyundai Santa Fe experienced a sudden and complete engine failure without any warning signs. There were no warning lights, no check engine light, and no unusual noise before the failure. The engine stalled while trying to start, ran very rough for a second, and then completely shut off. After that, the engine would not start again at all. A certified independent mechanic inspected the vehicle and confirmed the engine suffered a mechanical failure consistent with rod bearing wear or crankshaft damage, which is the same issue described in Hyundai’s known engine safety recalls. I later took the vehicle to a Hyundai dealership. They also confirmed that the engine had failed, but said it could not be repaired under Hyundai’s programs because my vehicle was not listed in the specific recall. I was never notified of any safety campaigns or recalls. I am not the first owner, so the required recall inspections and updates were never completed on this vehicle before I bought it. The sudden engine shutdown created a serious safety risk, especially because there was no warning before it failed. This failure matches the symptoms described in Hyundai’s Theta II engine defect investigations. I am requesting that NHTSA investigate whether this vehicle should be included in the affected group, and whether this engine failure is part of the broader safety defect already identified in many Hyundai engines from the same model years.

ODI #11699797UNKNOWN OR OTHER

Sunroof exploded It sounded like a bomb went off and had my inside cover been opened I don’t know if I would’ve veered off the road been injured or injured someone else in the process. As it is I don’t know where the big huge piece of glass went. I do have pictures I reported it to my insurance company and also to corporate Hyundai. I was shaken up until the next day.

ODI #11699836AIR BAGS

For at least 14 months, the air bag light on the dash is on more often than not. The code that comes up on the OBD shows it's from the passenger side seat sensor. Occasionally, the seat belt indicator will flash when there is no occupant, as well. The car has never been in an accident, and the air bags have never been set off.

ODI #11699911STRUCTURE

The contact owns a 2017 Hyundai Santa Fe. The contact stated that the tailgate and the hood unintendedly lowered after being raised and struck the contact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was unknown.

ODI #11697875ENGINE

Engine failure with no prior warning, such as oil pressure gauge,oil indicator light, or check engine light. Vehicle was at dealership for maintenance and this happened as tech was test driving. Found all oil was lost with no indications of a leak.

ODI #11697100UNKNOWN OR OTHER

SPONTANEOUS PANORAMIC SUNROOF EXPLOSION - SERIOUS SAFETY DEFECT On October 12, 2025, at approximately 10:00 PM, while my 2017 Hyundai Santa Fe Sport was being driven on Interstate 85 near Greenville, South Carolina, the panoramic sunroof spontaneously exploded without any external impact or warning. What Happened: - My son was traveling at highway speed in normal driving conditions and he said it sounded a shotgun being shot at close range. The explosion created a period of dangerous distraction. - There was NO impact from road debris, rocks, or any external object - The sunroof suddenly and violently shattered, making a loud explosive sound - A few tempered glass fragments entered the passenger cabin, by the vast majority blew out of the vehicle. - The incident created an immediate safety hazard for vehicle occupants and for other vehicles who may have been following. - Visibility was not compromised, but due to glass exploding, my son had to drive on the shoulder of the Interstate at a slow speed with his hazard lights on in order to make it safely to an exit. Safety Concerns: - Sudden Loss of Structural Integrity - The sunroof exploded outward without warning - Glass in Passenger Cabin - Tempered glass fragments fell into the vehicle, endangering occupants - Driver Distraction - The sudden explosion and noise created a dangerous distraction at highway speed - Visibility Impairment - Glass debris and the sudden opening affected visibility - Weather Exposure - Immediate exposure to wind and weather elements at highway speed - Ongoing Safety Risk - This defect affects thousands of vehicles still on the road What Did NOT Happen: - No collision or impact with another vehicle - No road debris struck the vehicle - No rocks or projectiles hit the sunroof - No hail or weather-related damage - No recent sunroof operation or manipulation - No aftermarket modifications or repairs This was a spontaneous failure of a defective component during normal vehicle operation.

ODI #11696620UNKNOWN OR OTHER,ENGINE

I bought this car a 2017 in December 2023. The first time I got the oil change they told me there’s no oil on a stick and then couple months later again no oil on the stick so I took it to my personal mechanic. He said there is an oil consumption problem so you advise me to take it where I bought it from. I had to go up there for 1000 mile test and then a 500 mile which I was low. Seems like every two weeks I had to put oil in it so where I brought the vehicle from told me to go to Hyundai. Hyundai only did one oil consumption test. I have a records of oil changes from Valvoline, my personal mechanic, Tradition Ford and one from Hyundai. Tradition Ford, where I got the car from with disappointment because I had a lot of proof that I was burning oil. There was no leak. There was no smoke at all. Besides it being under 10 years old, I was under 100,000 mile warranty and I had an extended warranty. tradition Ford where I bought it from took that one back however I lost $7000 from the down payment. I bought new tires for it, new battery, remote starter, spark, plugs, and rain guards. I still have all my papers from that vehicle 2017 Hyundai Santa Fe sport 2.4 engine liter.

ODI #11695967ENGINE

Engine excessively burns oil. Failed oil consumption test. Hyundai denied warranty claim, citing maintenance neglect, despite oil change maintenance records and documentation.

ODI #11695041ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated that the vehicle was consuming engine oil, and there was no indication of an oil leak. While a friend was driving, the vehicle stalled. The vehicle was pushed to the side of the road. The next day, while driving at unknown speeds with the hazard lights activated, the vehicle began making an abnormal sound and then stalled. The TPMS and ABS warning lights were illuminated. The contact stated that the failure was related to Technical Service Bulletin Number: 17-01-047-1. The vehicle was towed to the local dealer, where it was diagnosed with engine failure. The dealer submitted a claim. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.

ODI #11693804ENGINE

Engine failed at 114,000 miles. Burned 2 holes through 3rd cylinder. was almost struck crossing intersection making left hand turn when vehicle stalled and would not accelerate to get back into normal driving lane.

ODI #11691832ELECTRICAL SYSTEM

The contact owns a 2017 Hyundai Santa Fe. The contact stated that the automatic power door locks failed to operate as needed. Due to the failure, the contact had to manually unlock and lock all doors inside the vehicle. In addition, the contact stated that the button to unlock the gas cap also failed to operate as needed. The vehicle was not yet diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 72,000.

ODI #11691963ENGINE

Per our mechanic: Timing components blew a hole in the valve covers because they were so loose. It is burning massive amounts of oil. Could start with timing components and new valve covers, but it will most likely need a new engine because valve train damage is very likely.

ODI #11691589ENGINE

We have continued to experience, over at least the past 6 months, and at least once a week and under all driving conditions, a stalling and unable-to-restart problem with this vehicle. Usually after waiting a short period of time it will restart, but in one case we had to have it towed to the dealer. The engine typically turns over just fine, so it's not a battery or starter issue. In a couple of instances it won't turn over. We've taken it to two different Hyundai dealerships and they haven't been able to diagnose the problem because they aren't able to replicate the problem when the vehicle is in their possession. The situation is becoming increasingly dangerous. The last time it stalled, my wife was in the middle of a very busy intersection. The problem doesn't produce any codes that the dealership can see; when it stalls and we attempt to restart, most of the dash lights that regularly come on when you start it are displayed. I am aware of a recall (uploaded PDF) for the make, model and year of my vehicle but apparently it only applies to certain VIN numbers. When I enter my VIN its shows no open recalls. However, the problem described in the recall is identical to the problem we are having.

ODI #11690433ENGINE

At about 105,000 miles the oil ran dry after 800 miles of fresh oil change, it just started using oil no leaks no smoke from the tailpipe.now I have to add a qt every 200 miles and on start up the top of the engine rattles for a few seconds. A loud rattle. I have taken it to the dealership several times they did a engine cleaning and several other things but it didn’t help just cost about 800 bucks. Prior to that we changed oil every 5000 miles. Not always the same place, the dealership, Tess corners auto did quite a few of them. Some by jiffy lube. We don’t take the car on long trips anymore, afraid it will not make it. Karen n Chris

ODI #11690074UNKNOWN OR OTHER,ENGINE

In May 2025, the vehicle (2017 Hyundai Santa Fe) developed severe sluggishness. The vehicle was taken to the dealer and I was told the engine would need to replaced due to a recall. Four months later (week of Sept 14 {exact date not known}), the engine was replaced and the vehicle made available for pickup. I drove it home (8.1 miles) and all seemed normal. It sat in the driveway for approx. one week. On Sept 22, 2025, I drove to the store (8.4 miles round-trip). On the way to the store, the engine light came on. I immediately called the dealership and reported the problem. The car was taken in that night (a trip of 8.1 miles) and left at the dealership. On Sept 23, 2025, I was informed that the intake manifold needed to be replaced (this had caused the engine light to come on) at my cost of approx $1000. The car remains at the dealership (unused by me). Online research revealed that if debris had been found in the manifold, it was to be replaced along with the engine (Hyundai TSB #22-EM-010H DATE JULY 2022). The following has been cut-and-pasted from the web: The issue of the intake manifold not being replaced or cleaned after an engine failure is a direct result of the core defect. When the old engine failed, it likely shed metallic debris and shrapnel. That debris could have traveled into other components, including the intake manifold. If the manifold is not cleaned or replaced, the new engine draws that old metallic debris back in, causing it to fail again almost immediately. NHTSA indirectly mandated that the repair must be COMPLETE AND EFFECTIVE. When a dealership refuses a critical part of that repair (like cleaning the manifold), they are effectively carrying out an incomplete remedy to a safety recall, which is a violation of the manufacturer's federal obligation under the Consent Order. It is my contention that residual debris in the intake manifold caused the warning light and will quite possibly damage the new engine.

ODI #11687993ENGINE

Approximately six weeks after purchase, my daughter drove the vehicle to a school event and back without issue—no warning lights, noises, or drivability concerns. Shortly thereafter, when attempting to leave for another event, the Santa Fe failed to start. I attempted a jump-start, only to discover that the engine had seized suddenly and without prior warning. It is available for inspection if needed. This sudden and unexpected malfunction could have happened while driving down the road and who knows what might have happened to include my daughter being seriously injured. The vehicle was towed to our local Hyundai dealer. where the service team confirmed catastrophic engine failure. The Engine has only been inspected by the local dealer. There were no warning lights, noises, or drivability issues prior to the engine failure. This engine failure happened on Aug. 16, 2025 References for Review NHTSA Recall Report 17V-578 – notes crankshaft pin and bearing wear issues leading to potential stall. NHTSA Federal Register (DP24-001) – acknowledges Hyundai’s 15-year/150,000-mile warranty extension via TSB 24-EM-003H. Hyundai KSDS Campaign Info & TSBs – detail warranty extension language for rod-bearing failures. Hyundai TSB 22-EM-006H-2 (TXXM) – illustrates Hyundai’s approach to extending coverage for engine failures. Consumer Reports/NHTSA Records – document similar sudden failures without warning lights in the 3.3L Lambda-II engine.

ODI #11682305ENGINE

The engine suddenly seized up on me. Was told by my mechanic that that year and make once they get to a certain mileage gets premature engine failure. I looked it up and that year has a huge problem with this issue.

ODI #11682094SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

ABS doesn't work, traction control doesn't work, while it was raining the sensor lights came on and I began to hydroplane almost causing a wreck while driving on the highway. The sensors go off and on the emergency brake won't engage while this sensor is on also. Acceleration stall pulling out in traffic. I'm scared to even drive the suv

ODI #11680579AIR BAGS,ENGINE

My engine failed. Dealership put it through an oil consumption test which it failed. They ended up keeping my car for 3 weeks to build a new engine, add new belts, new spark plugs and new filters to go with the repair. After completing this repair they told me they noticed my air bag light on. They recommended a new sensor to fix it. Which I was to pay $600 for. I agreed to this and had it done. I picked up the car and had it for 3 weeks before the airbag light came back on. I brought it back to dealership. They assessed it and told me the problem actually came from the seat and the total.to repair the whole seat would be $2500+ I am the only owner of this car. It has never been in an accident where the airbag deployed. It is in it's original state. I feel this is a huge safety concern that should be looked into.

ODI #11680619UNKNOWN OR OTHER,ENGINE

This car has oil consumption issues due to a manufacturer defect, design of the engine 2.4L. This has been on going for the last three years and is getting worse. Now is affecting the catalytic converter because of it burning so much oil. The Hyundai dealership will do nothing for me. Now they want $4,500 for a new catalytic converter. I can’t afford a new car and this should be an expense of Hyundai. In my research I have found there are thousands of cars on the road with this issue. They knew about this years ago and just kept making the cars and selling them . They should be helping me and all they are doing is denying that this has a problem. What recourse do I have. Why hasn’t there been a recall?

ODI #11679916ENGINE

What component or system failed or malfunctioned, and is it available for inspection upon request? Blown head gasket How was your safety or the safety of others put at risk? Engine overheated and coolant boiled in 110 degree weather. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes by Hyundai. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes by Hyundai. Hyundai states that engine needs to be replaced because the head gasket isn’t repairable on the 3.3L engine. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, engine overheated once and diagnosis was blown head gasket.

ODI #11679702BACK OVER PREVENTION

Rear camera stoped working

ODI #11679545ENGINE

My vehicle we bought from carvana has been jerking/misfiring and now with no warning on freeway it wouldn't give power stalling. There was no warning nothing no lights came up. I drive my kids in this vehicle I've taken it to multiple mechanics they say they couldn't find why it's jerking and it must be a manufacturer issue. I looked online and yes lots of issues with the make and model recall about the crankshaft sensor cause these issues!!!

ODI #11679355ENGINE

Subject: Urgent Safety & Warranty Concern – 2017 Hyundai Santa Fe Sport (TSB #21-01-002H) Dear Hyundai Customer Care and NHTSA, I am reporting a serious safety and warranty concern regarding my 2017 Hyundai Santa Fe Sport (VIN: [XXX] , mileage:97,320). The vehicle is exhibiting excessive oil consumption after an initial Consumption test burning 3quarts of oil in 725 miles as well as causing damage to the intake manifold requiring it to be repaired and is consistent with the connecting rod bearing defect covered under Hyundai TSB #21-01-002H. This TSB extends engine coverage to 10 years/120,000 miles for precisely this issue. Despite this, my authorized dealer, Premier Hyundai of Moreno Valley has refused to take immediate corrective action and is requiring me to drive an additional 1,000 miles before performing the repair — a delay that increases the risk of catastrophic engine failure and endangers vehicle occupants and other motorists. Key points: This is a documented defect with a known history of sudden engine failure. TSB coverage and my warranty should apply immediately, without dangerous delay. The dealership’s requirement to continue driving the vehicle is unreasonable and unsafe. I am requesting: Immediate authorization for the engine diagnostic and replacement under TSB #21-01-002H. Confirmation from Hyundai that I am not required to continue operating a defective engine to “prove” the defect. NHTSA to log this complaint as part of the ongoing safety concerns regarding Hyundai Theta II engines. Please respond within 5 business days with next steps. I am prepared to provide full maintenance history, documentation, and dealership correspondence. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11679074ENGINE

Motor replacement. I had taken my car several times into Hyundai for oil consumption issue. I replaced the recommended parts through Hyundai and ended up having to come right back after being stuck on the side of the interstate due to lack of compression two cylinder two I was told I needed to replace the motor. This has been a very expensive process and I haven’t had the car but 10 months.

ODI #11679198ENGINE

My vehicle is a 2017 Hyundai Santa Fe Sport AWD with a GDI Theta II 2.4L 4 cylinder engine. We purchased it in Feb. 2024 with 120,310 miles. Since then we have only put approximately 8,000 miles on it in 17 months. On Aug. 1st 2025 while driving up a hill out in the country the engine suddenly quit. Of course the steering and the brakes failed to operate. However I was able to coast to the next road and barely able to turn the wheel but made the corner and coasted to a stop. Without a nearby corner I would have been stuck on a state highway with many semi-trucks traveling on it. Could have been much more dangerous for my wife and I especially since we had to have the car put on a flatbed to be hauled home. The person who came to haul it checked the battery which was fine. You could hear the starter engage and try to turn the engine but it would not turn one bit. Once home we had a mechanic with many years experience have a look and listen to it. He could not get the engine to move even when trying to turn it by grabbing the engine belts and pullies. By all appearances the engine is seized. No warning lights were one and the oil was checked that very morning before leaving home. The vehicle was using about 1 qt of oil every 200 miles or so. Always used a high quality oil of proper weight/viscosity. Had no visible oil leaks on ground where it was parked every night. Hesitate to spend hauling fees to take it to the dealer 40 miles away if they are not going to do anything but offer to replace it for many thousands of dollars. For a couple living on social security this can absolutely turn things upside down as we only own one car (which we still owe on).

ODI #11678861ENGINE

Hyundai knows about the excessive oil consumption of these 2.0 Turbo GDI engines. My engine went out while driving my daughter down the road. Had to tow it to the dealer. Dealer is saying no compression on cylinder 3. Also a known issue. There was a massive lawsuit over engines already. Hyundai is no help. Excessive oil consumption has led to my engine going out. This needs to be investigated by safely board and Hyundai.

ODI #11678623ENGINE

I am reporting a sudden engine failure involving my 2017 Hyundai Santa Fe Sport 2.0T. At just 68,000 miles, the vehicle experienced catastrophic loss of power due to zero compression in Cylinder 1. The vehicle is equipped with the Theta II turbocharged engine, which has been the subject of previous investigations and safety recalls due to premature failure risks, including stalling and fire hazards. This failure occurred on [XXX], while I was driving on the highway. There was no warning. It put all drivers near me at risk as I had no power, was traveling in the left lane and had to navigate through 3 lanes of traffic to reach the breakdown lane. I request that this case be investigated further as a potential safety risk and recurrence of known issues with this engine type. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11678631ENGINE

Driving on main road , car came to complete stop while waiting on traffic light and vehicle loss power , and wouldn’t accelerate. No , dash lights nor sounds were on prior to it loosing power nor stalling .

ODI #11678332POWER TRAIN,ENGINE

This vehicle has experienced numerous serious failures, including two engine replacements, a transmission replacement, and persistent safety system malfunctions. The Downhill Brake Control (DBC) system remains stuck in the "on" position, and the traction control warning light stays illuminated. These issues directly compromise vehicle safety and stability, particularly on hilly or wet roads. Despite extensive service at Arapahoe Hyundai in Centennial, CO, these problems continue to return. The vehicle has been in the shop multiple times and was most recently in service for nearly 30 days. My wife was stranded at the dealership today due to the same unresolved safety system failure. Dealer communication has been poor, and repairs are often incomplete, requiring immediate return visits. The repeated failure of safety-critical systems, combined with the inability to resolve the issues long-term, presents a significant safety concern for both my family and others on the road. I am requesting NHTSA to investigate whether this is part of a broader defect pattern affecting 2017 Hyundai Santa Fe models and if a recall is warranted.

ODI #11677896Chest Clip, Buckle, Harness,Insert, Padding

The contact owns a Safety 1st safety seat, Model type: Grow and Go All-In-One-Convertible, Model number: CC31-GYY, Manufacturer Date: August 01, 2023. The contact stated that the cloth part that covers the headpiece does not fit. In addition, the insulation part inside the cloth will detach. Most recently, the contact stated that the harness that goes across would become difficult to buckle. It would take several attempts to make it secure. The manufacturer was not notified of the failure.

ODI #11677532ENGINE,FUEL/PROPULSION SYSTEM

The car has been consuming all the engine only after 700 miles. This has been a constant issue since December 2024 and the issue has been brought up with Hyundai dealership in Denville, NJ and Hyundai Corporate as well. Hyundai dealership in Denville, NJ performed 2 oil consumption tests, which the vehicle failed both test only after 700 miles as it consumed all the engine oil. They refused to do further investigation or recall the engine as it should be covered under Hyundai TXXI warranty given the Hyundai Engine II Class Action Settlement a few years ago. The vehicle has broken down on me on the highway a few times and has put my family at risk and danger due to the negligence of the Hyundai dealership in Denville, NJ and Hyundai Corporate refuel to resolve the issue. Now the car does not start at all some days thus it has impacted my work and my ability to provide for my family

ODI #11676451ENGINE

My car had a thrown connecting rod-the problem described under TSB22-EM-006H-2 (TXXM/6G) which extends engine warranty to 150k miles/15 years for this exact issue my vin is listed my mileage is 113k and KSDS was completed (or I am exempt) please submit prior approval under the extended warranty for engine replacement. Hyundai is refusing to repair my car.

ODI #11676375ENGINE

This modle has a serious oil consumption caused by a manufacturerer design issure with the engine. As time goes by the oil cosumption get wores potentially seizing the engine while driving. I have to constantly fill with oil. This is a major safety concern with many hyundai vehicles.

ODI #11676101VEHICLE SPEED CONTROL

Twice my car's gear shifter went from Drive to the right hand side of the gear box. 90% or more of the power cut out immediately creating a massive safety issue. In both instances, i was pulling into traffic after making complete stops at stop signs. The first time, i turned left, the second time I turned right. The shift was untouched by me as it is not a stick shift car. Hyundai charged me close to $400 for the privledge of telling me that I or something bumped the shifter to the right. Also they claim that the shifter is designed to go into low gear if it does go to the right. a low gear should provide more power not cut it out. They refuse to fix the issue, but wanted me to bring it in so they could duplicate a problem that has occurred twice in four months.

ODI #11675275ENGINE

Excessive oil consumption from metal shaving left in engine during production. causes accelerated engine wear and failure. Rod bearing failure. piston ring failure, high chance of fire in engine compartment.

ODI #11675190UNKNOWN OR OTHER

back up camera operates very erratically. some times it works properly, some of the time it is very slow to engage. other times it comes on after i have completed my rearward movement, and some times it comes on after shifting into drive. then there are times t never comes on. i spoke to a dealer tech and was told there are a lot of them like that. if i wanted to spend about $900, they might be able to fix it. this has been going on for a couple of years.

ODI #11674477ENGINE

Excessive oil consumption leading to p420 codes every 2000 miles. vehicle is consuming a half a quart of oil every 100 miles. could cause engine to seize while driving.

ODI #11674102POWER TRAIN,ENGINE

Was driving on [XXX] (approximately 130 miles from home), when a loud clunking and metal on metal sound was heard, the causing power loss, slowing of vehicle and necessitated immediate pulling over to the side of the road. The was a catastrophic internal engine failure which caused the spark plugs to blow out. There were no warnings. The car was just inspected and had an oil change earlier in the month. The vehicle suffered sudden power loss and violent metal-on-metal destruction while transporting my child on [XXX] (130 miles from home). Certified diagnostics from Kennett Square Quick Lane Auto confirm: "Multiple spark plugs forcibly ejected due to severe internal engine damage – full replacement required". Quick Lane said they would not be able to replace the Engine. so the Vehicle was towed to Reliable Car Connection (West Chester, PA). I had tried to make an appointment at Piazza Hyundai, but the did not have appointments until Mid August. Result: Stranded overnight requiring hotel and towing/tolls at personal expense (receipts available). This traumatic event directly stems from Hyundai’s acknowledged Theta II defects. Hyundai’s Documented Failures: Recall Compliance: Recall 996 (Piazza Hyundai, 4/12/24) Recall 953 (1/31/19) Recall 163 (7/18/17) Maintenance: All services performed per Hyundai schedules (records available). Unresolved Defects: This failure matches: Recall 20VH4 (Lifetime Warranty Extension) Recall 20VH5 TSB 20-01-033H Current Status: Vehicle at Reliable Car Connection (West Chester, PA) after Piazza Hyundai’s unacceptable 6-week delay. INOPERABLE & UNSAFE – Cannot transport children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11673630VEHICLE SPEED CONTROL,ENGINE,FORWARD COLLISION AVOIDANCE

The turbocharger failed on my 2017 Hyundai Santa Fe Sport 2.0T. It is still on the vehicle and available for inspection upon request. The turbo failure caused a severe loss of engine power, making acceleration dangerously slow and unpredictable, especially when merging onto highways or passing vehicles. This sudden reduction in power could have caused a rear-end collision or made it impossible to avoid faster-moving traffic. Yes. The failure was confirmed by two independent service centers: Mavis Tires and Brakes, and Tires and Trust in Pensacola, FL. Both observed loss of turbo boost and excessive oil consumption consistent with turbocharger failure. Yes. The vehicle was also inspected by Allen Turner Hyundai in Pensacola, FL. They did not detect the failure during their inspection, but the issue persisted and was documented by the other two shops. The check engine light came on around 118,000–119,000 miles. After that, the turbocharger lost significant power, making the vehicle unable to accelerate normally. At the same time, the engine began consuming oil at an abnormally high rate, requiring frequent top-offs between oil changes. This suggests internal oil seal failure in the turbo or related component issues. These symptoms are consistent with failed turbocharger bearings or seals, oil starvation, or blocked oil lines causing overheating and damage. Such failures can release oil and metal debris into the intake and exhaust systems, risking further engine damage or even fire. Hyundai previously issued a software update (KSDS) to detect early bearing wear in these engines, which my vehicle received in 2019 (Service Campaign 953). Despite this, the turbo failure still occurred, suggesting the underlying design or manufacturing issue may not have been fully resolved. I am requesting that NHTSA investigate this pattern of failures, given the safety risks of sudden power loss and potential fire hazard from oil leaks.

ODI #11672381ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving on the highway at 65 MPH, the contact heard a loud bang coming from the engine. The contact stated that immediately afterwards the vehicle started losing motive power with smoke coming from the front and the rear of the vehicle. There was no warning light illuminated. The contact pulled over and had the vehicle towed to a local dealer to be diagnosed. The contact was informed that additional diagnostic tests were needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage 152,530.

ODI #11671777ENGINE

engine oil excessive consumption. We bought (Sept 2024) this 2017 vehicle used at a Hyundia dealership, beautiful, loaded orange SUV, for my senior college student. We have to add quart after quart after quart of oil in-between oil changes. She hardly drives the car as she walks to class and works 1/2 mile from her Apt. We are scared for her to take even a 2hr road trip due to this issue. She is devasted and scared to drive it much and we are furious that we are stuck with this issue.

ODI #11670835POWER TRAIN,UNKNOWN OR OTHER,LANE DEPARTUREFIRE

2017 Santa Fe, car had fire in 09/2024 and was with dealership until 05/2025. BSD, ABS, TRACTION, and Parking Brake lights on the dash when vehicle was picked up. Dealership not complaint to pay as the assume it is an Outside issue

ODI #11668637ENGINE

Engine is consuming large amounts of oil in little mileage. Hyundai case reported but they will not assist. This has been affecting other 2017 Aanta Fe Sports reported on this website! These cars need to be included in oil consumption recalls from Hyundai.

ODI #11668086UNKNOWN OR OTHER

All of a sudden my liftgate in the back will not stay up. The pistons for the liftgate are no longer working on either side, so kind of strange as they don't usually go like that Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11668013ENGINE

Driving home from work loss engine power. Got it towed to my local shop and they informed me that my engine was seized.

ODI #11667415ENGINE,FUEL/PROPULSION SYSTEM

The car started jerking and the check engine light came on. I had to have it towed to my house. We can't get the car to do anything now. We get it started for 5 seconds, the engine completely dies

ODI #11666917ENGINE

The car has been experiencing significant problems with oil consumption. During a routine oil change on 2/27/25 I was told my oil was significantly low and I had it refilled. When I checked the following weekend [XXX] it was significantly low again after only 500 miles. I took it to Take 5 in Lebanon, Tennessee, weekly for 3-4 weeks, near where I was working at the time, who topped off the oil again with 2 to 5 quarts weekly. On April 14, 2025, I brought the car to Hallmark Hyundai. They started an oil consumption test and a 20-point check when the mileage was 69,752. After 500 miles was driven, the oil tank was almost empty. Another check revealed the oil was leaking in 4 different places, that they (Hallmark Hyundai) reportedly fixed, including the valve cover gasket. On [XXX] while driving back to New Jersey from Nashville, I checked the oil after roughly 1000 miles of driving since the repair, and the dip stick was dry. (The service light did not go on.) Upon returning to New Jersey approximately 5/13/25, I took the car to Circle Hyundai in Shrewsbury, New Jersey, was told the valve cover gasket was still leaking, and replaced it again; I was charged a second time for this service. At another 500 miles I checked the oil, and it was again very low. Miguel at Circle Hyundai told me I needed to wait 500 more miles or when the service light comes on; I informed him the service light had stopped working (this was first noticed in Tennessee). On 6/2/25 I emailed Miguel again at 539 more miles and the dip stick registered oil halfway below the low line again. I was instructed to drop the car off and they would submit the claim to Hyundai; Hyundai reportedly responded that they were no longer responsible for a repair because the warranty had run out and I wasn't the original owner. I was told to continue to drive until an engine malfunction for my extended warranty with Assurance to cover repairs; I am concerned about the safety of the engine seizing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11665674POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

I bought this vehicle at Enterprise car sales back in [XXX] and it's been having issues for a while now recall after recall I bought this vehicle at 7745 Indiana avenue Riverside California 92504 I actually bought this vehicle without realizing that this car had a recall prior to buying it off the lot therefore in California law this company should have not sold the vehicle with a recall as Hyundai has warned me about this as he advised they cannot sell a vehicle with a recall on it. When I had to Google search my recall as I have not received a letter Enterprise car sales gained the letter for the recall prior to my buy and did not mention anything as this recall was sent out on the letter way prior to buying ever since buying this vehicle I have had numerous recalls as to now there is a GDI issue with the engines as I have made many complaints through the financing company Santander consumer USA, Hyundai, Enterprise car sales, and it seems like no one has listened to me on the lemon I have gained as I'm sure it sounds just like a complaining customer. I pay a very high interest rate and very high monthly payments 523 a month is expensive let alone expensive to pay for a vehicle that I constantly have to put in maintenance and now my engine is gone my VIN number somehow is not on regards to the recall but yet my VIN number has been on every recall Hyundai has ever given out when it comes to my vehicle as the GDI 3.3 l should be really considered on regards to a recall as well as the 2.4. I'm not very happy as I would like to have a voice on to what is fair I am sick of this vehicle having issues after issues as I do take care of my vehicles with good maintenance routine all I can ask for is to have someone here my voice and to take action either from Enterprise car sales to Hyundai which I believe Enterprise car sales is more reliable at this point than Hyundai since Hyundai let me be aware of the California law they cannot sell a vehicle with recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11665504ENGINE

The engine is experiencing excessive oil consumption. A Hyundai dealership performed an oil consumption test 8 months ago and confirmed the vehicle is burning around 2 quarts of oil every 500 miles, which is far beyond normal operating limits. The engine is still installed in the vehicle and available for inspection upon request. This level of oil consumption puts the engine at high risk of failure while driving, which could result in a sudden loss of power, stalling, or even engine fire. The need to constantly monitor and refill oil creates an ongoing stressor and safety concern. There was no warning light or indicator before the oil levels dropped dangerously low. The Hyundai dealership that inspected the vehicle (Maguire Hyundai in Ithaca, NY) verified that the engine is burning oil at a rate consistent with known defects in Theta II engines, but stated the vehicle does not qualify for engine replacement under current recall or warranty guidelines because I am the second owner — despite the fact that I purchased it Certified Pre-Owned (CPO) through Hyundai in 2019 and I'm still under 100,000 miles.

ODI #11665072UNKNOWN OR OTHER,ENGINE

From the day we purchased this used vehicle, the check engine light came on. We had to have the catalytic converter replaced next. Now we’re having oil leak issues. Multiple oil leaks have been repaired, and I’ve most recently paid over $700 to have this issue resolved. A week after the Hyundai dealership repaired it, the vehicle is leaking oil again. We have to add oil about every 5-7 days. Today we were told that my [XXX] daughter needs to drive it until the engine goes out, and not to add any oil. This is not only unacceptable, it’s also unsafe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11663224UNKNOWN OR OTHER,ENGINE

The engine had no oil. No indication was given by the dashboard lights. I heard a ticking noise soon after I started my car. My husband checked the oil; it was bone dry. I still had 200 more miles before my next oil change. Needless to say, the engine would have blown up if I hadn’t payed attention to the noise coming from the vehicle. In fact, this happened about a year ago, I just thought it was a fluke. Since this is the second incident, this is not a fluke and something needs to be done. We can’t afford to have a vehicle blow up on us. There was no sign of leaking on the driveway.

ODI #11663016ENGINE,FUEL/PROPULSION SYSTEM

The act is consuming all the engine oil only after 500-700 miles. It has been recored and tested at Town Hyudnia dealership in Danville, NJ after it failed 2 engine oil composition tests but the dealership did not replace the engine nor put in a. request to Corporate Hyundai to replace the engine as it should be covered by the 2.4L engine lawsuit a fe years ago.

ODI #11659712ENGINE

Engine failed and yes available for inspection. Car stalled and stuttered while driving. Problem was confirmed by an independent service center. Vehicle component has not been inspected yet. Check engine light came on two days ago

ODI #11658169UNKNOWN OR OTHER,ENGINE,LANE DEPARTURE

On April 28, 2025 my car cut off in the middle of traffic. I turned the car completely off. I was able to turn it back on and move it out of traffic. I called my mechanic and he looked at it, He checked the oil and there was oil I'm it. He drove it around a parking lot and heard a rattling noise, He tried to get it to his shop, the rattling got louder and louder, He was scared the engine would lock up, We parked it and had to have it towed to my residence. In the last 6-8 months I had to put oil in my car EVERY week. I have taken to mi mechanic several times checking for leaks. I have been to the dealer checking to see if they there has been any recalls. Due to this situation I have NO transportation. I am already financially struggling and now I have to figure out what to do I have already paid out of pocket for the ABS to be replaced as well. My sun roof I cannot open due to the rollers r stop working. This has worst experience I have has with a brand new car, I previously owned a Hyundai and had a wonderful experience.

ODI #11656747POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

The vehicle started to stall/drive in limp mode. I took it to the Hyundai dealership, and they quoted me $5000 for repairs. The repair recommendations were as followed: ensure connecting rod bearings are within spec, recommending performing timing job w/replacement of intake camshaft, e-cvvt motor/gear, e-cvvt cover, and other components necessary for repairs. This engine burns/consumes oil and the engine code that shows up in P00100. All of this after I paid it off. Not within warranty anymore either. $22,000 down the drain it seems... called hyundai customer service to see if there was anything that could be done but they said there is nothing they can do and I have to fix it even though it is a manufacturing issue.

ODI #11656871ENGINE

Was driving down the freeway when the check engine light went on. I tried to pull over but car lost power and I heard a loud bang noise. Smoke came from the engine and the car stopped in the fast lane. Luckily i was not hit by any other cars. Once we got the car towed you can see a hole in the bottom of the engine. these 2017 hyunadi santa fe's have crankshaft failure, we even received a letter from Hyundai stating this.

ODI #11655296ENGINE

In 2023 my vehicle’s engine seized without warning. I had brought it to the dealership in Jan 2023 to replace a recalled issue. After that my vehicle had started acting strange, prompting us to bring it in where they noticed it was extremely low on oil and “dirty” where it shouldnt be. They performed tests and required us to drive 1k miles to see how low the oil would be once brought back in, it did not make it back to the service department by the 1k miles as it completely failed beforehand with no warning light.

ODI #11654513ENGINE

Engine let go due to a bad rod bearing

ODI #11653112UNKNOWN OR OTHER,ENGINE

The engine in my 2017 Hyundai Santa Fe (VIN [XXX] ) began knocking, losing power, and showing signs of imminent failure. These symptoms directly match those identified in Recall #168 (NHTSA Campaign 17V578000), which involves engine bearing wear due to crankshaft irregularities in Hyundai 3.3L GDI engines. However, my VIN is not currently included in the recall batch. Hyundai has denied engine replacement under warranty or goodwill, citing a gap in oil change records between 5,000 and 45,000 miles — mileage which occurred before I purchased the vehicle used at ~60,000 miles. I have since performed multiple oil changes, though not always on a tight schedule. The vehicle is now at ~89,000 miles and located at Murdock Hyundai of Logan, UT, where technicians confirmed the engine is failing. This defect poses a serious safety concern due to the risk of sudden power loss while driving. The issue has been reproduced and confirmed by Hyundai service technicians, but they declined coverage and repair despite the failure matching a known federal recall issue. There were no warning lamps initially; the knocking and loss of power began subtly, then worsened rapidly. The vehicle is available for inspection, and all failure symptoms are consistent with others affected by Recall #168. I am requesting that NHTSA investigate this VIN for potential inclusion in the recall and take action to expand the recall scope, as this appears to be the same dangerous engine defect already recognized under federal recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11652550ENGINE

Driving at highway speeds in the left lane and without warnings or lights of any kind the engine seized up and I had no acceleration. I had to navigate through traffic now going much faster than me in the right lane with no acceleration in order to pull the vehicle safely onto the shoulder of the road. Yes this is a HUGE safety concern! The local Hyundai dealer confirmed the engine seized up.

ODI #11652647ENGINE

I was driving home to Foresthill, CA on [XXX], got off at my exit, I was 8.5 miles from home and the engine just stopped. I pulled over, had no cell signal so I had to walk about a half mile to get a couple bars on my cell phone and called my fiancé to come get me & car home. When he started it up the next morning it made a ticking sound it never made before and the oil was very low. No oil light came on. It didn’t show sign's of over heating, no changes in temperature gauge the night before. No oil where I park my car. No sign of any issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11651524ENGINE

motor blew up on 2/28/2025 safety was fine three different shops including two dealerships have confirmed a blown motor no warning lights or signs it was going to happen The company is denying my claim under there Extended Warranty Notification they sent me. This is happening to thousands of other customers. Lots of social media sights out there.

ODI #11651405ENGINE

2107 Santa fe ultimate engine went to limp mode. I have 92k miles. The Vin shows no recalls. The warranty says 1st buyer. I am 2nd buyer, bought at 33k miles. I need help!!! There is no reason other than defect that my engine should have gone out! I've read plenty of things. Excessive oil consumption, rod bearing wear, crankshaft... I need Hyundai to replace my engine.

ODI #11648992POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

Was going down the highway at 65 when my vehicle completely lost the accelerating component. Almost got rear ended so I pulled off. Then made it to work when it happened again. The engine light came on and gave 2 codes. Finally got it towed to the dealership where they have decided it’s either a new timing chain or new engine due to mechanical loss. They discovered there was no oil in the car and they have also found metal shavings in my oil. Now they are telling me I need a whole new engine. I only have 124000 miles on this car. The car was driving perfectly fine the day before and had just been to the dealer and looked over 1,500 miles before and I was told everything was perfect working condition. I am out $4000 on a car I bought a year and a half ago in October 2023.Was told my warranty only lasted a year.

ODI #11648049ENGINE

Vehicle has been excessively consuming oil. I have been doing regular oil changes every 3k miles and topping off when it gets low. I was driving on the highway and experienced total engine failure with no warning signs. Engine completely locked up and is at the dealership waiting to be inspected.

ODI #11648148ENGINE

I have only had my car 7 years and it is at 151,000 miles. I purchased it brand new in 2018. At about 15,000 miles I reported a burning smell under the hood and took kt in. The service department stated they did not smell anything. I continued to keep up with the service and had some issues with oil consumption. Hyundai did the test, but came back and advised it was okay and Hyundai's do this and it is okay. I later had an issue where it began jerking as if it were about to cut off after coming back from Virginia. I had it towed in and they advised it was nothing. Maybe bad gas. I was also told to just always check my car to put oil in it. I felt like this was crazy to have to carry around oil to put in my car within the same month of having an oil change or anytime. I have taken this vehicle in for this reason before I reached 150,000 miles and they would not give me an engine starting it necer had a recall. I explained that it has had issues where it stalled pulling out to get in traffic and I almost had an accident and it has had issues with the engine where it would jerk and hesitate. At this time, I recently went to Simpsonville for a funeral and it began the jerking and hesitation when we got into Fountain Inn. It was a lot and I was told by a mechanic that I needed a new engine. Hyundai would not help me. I called consumer affairs, I guesd with Hyundai and they took over 2 weeks and said there were no recalls and they couldn't do anything. I bought this car brand new, made sure I took care of it and this was what I got. Hyundai is a rip off and they do not guarantee anything. I will never buy from them again. Now I have been without a vehicle for over a month and not even anyone trying to get me a loaner, help with giving me a discount to purchase another vehicle or anything. I should have not had any issues with this car. I was having the exact issues of the recall vehicles but they state there were no recalls on it. Something needs to be done.

ODI #11646805ENGINE

My 2017 Hyundai SanteFe (76,000 miles) stoped running late night, dark highway. Manged to pull off onto the shoulder. The engine wouldn't even turn over. After about a 2 hour wait I had the vehicle towed to my residence, eventually having it towed to the dealer from which it was purchased. After a few days the service advisor called to tell me that the entire engine needs to be replaced. That, he said, will take 3+ months because it's a manufacturer"s defect. I explained to him that I depend on my SUV for personal and professional reasons so I asked if a loaner car could be provided. The dealer, Heritage Hyundai of Towson, and Hyundai corporate (I called) both refused. Also: Aproximate Blue Book value is $15k. Hyundai's cost to replace the engine is $30k according to the service writer at Heritage.

ODI #11645983ENGINE

I am writing to express my serious concerns regarding the vehicle we purchased in October 2022. Initially, the vehicle performed adequately with only the usual repairs. However, in August 2024, we began to hear a rattling noise coming from the engine. Regrettably, the situation has since worsened significantly. At any given moment, the vehicle can stop working entirely while driving, posing a severe safety risk. We have found ourselves having to pull over to the side of the road and attempt to restart it. To avoid being stranded, especially during the winter months, we limited our driving to within a five-mile radius of our home. By January 2025, the engine had completely failed, rendering the vehicle immobile. Upon contacting the Hyundai dealership, we were informed that there are no recalls associated with our vehicle's VIN number. It was at this point that we discovered our vehicle had already undergone an engine replacement before our purchase, a fact that was never disclosed to us. Additionally, we learned about a class action lawsuit against Hyundai for issues with smaller engines. Our vehicle, which is equipped with a V6 engine, is experiencing the exact same problems as those smaller engines. We are now left with an unusable vehicle that we still need and pay for every month. I am bringing this matter to your attention in the hope of receiving guidance or assistance. Thank you for your time and understanding.

ODI #11642049ENGINE

In October I took my car to dealership for an oil consumption test and I was going through 10-15 quarts of oils between oil changes. In 322 miles I used 2 quarts of oil.Replace the engine is what I was told and manufacturer denied all goodwill. I ride around with a 5qt jug of oil and funnel in my car at all times. 10 days I was driving down the highway with my husband and child with the cruise control on, when I noticed that my tactometer was continuing to increase and the engine reving for no reason. I shut the cruise control off and the car speed slowed immediately, and when apply my foot to the gas I was not gaining any speed only slowing down. I pulled over into the break down lane and put the car in park. Once I put the car into park, it started to idle very loud and hard with the check engine, oil pressure and battery lights coming on and stalled, would not start. Had towed to personal mechanic he recommended taking it to the dealership as he was coming up with no pressure in the 4th cylinder and the 3rd at about 50%, checked with boarscope for faulty valves and saw nothing. Towed to dealership they say valve was consumed thru the engine it runs fine but not because engine needs to be replaced.

ODI #11639901ENGINE

I purchased a used 2017 Hyundai Santa Fe Sport with 77,500 miles from Auto Boutique in Columbus, Ohio, on [XXX]. On November 8, 2024, I had the oil changed and a new oil filter installed. However, on [XXX], I experienced catastrophic engine failure with only 85,000 miles on the vehicle, just months after my purchase. I was not informed by Auto Boutique that a Hyundai Engine II Class Action lawsuit had been filed against Hyundai regarding certain models, including the one I purchased. This lawsuit pertains to engine defects that could cause stalling, seizure, failure, and even fire. I have also been denied warranty repairs by Hyundai. Auto Boutique informed me that I purchased the vehicle "as is," but I was not made aware of two recalls on my vehicle related to excessive oil consumption, which can lead to a defective engine that uses too much oil, stalls, and ultimately fails. I am seeking assistance in understanding my rights and would appreciate any help in resolving this issue with either Auto Boutique or Hyundai. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11639954ENGINE

I am [XXX] old and live in Denver, Colorado. In August of 2021, I bought a Hyundai as a graduation gift for myself. This has easily been the worst mistake I have ever made, a decision that haunts me every second of every day. With the car chip shortage and the pandemic, car prices were at an all-time high, so it took longer than expected to find my dream car. I eventually focused on finding a car online rather than in person. My car was delivered from Vroom with the check engine light on. I had a three month warranty with Hyundai. I took the car to Schomp Hyundai, located at 100 Havana St for a diagnostic test. They said nothing was showing up, so they reset it. A month later, the check engine light came back on, so I returned, and the same thing happened. This occurred a third time before my warranty ended. There have been a total of 3 recalls on my car. In the summer of 2023, I received a letter about the "Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module" recall. I made an appointment and was able to get it serviced almost three months later receiving a warning that "an engine compartment fire while parked or driving can increase the risk of injury" should have been taken more seriously. Until this was fixed, I did not drive my car and instead spent hundreds on Ubers, Lyfts, and public transportation, all while paying my monthly nearly $400 car note and insurance payments. The check engine light was still on, and I thought it was related to the fuse (recall). After the fuse was replaced, I learned that the check engine light was due to a leak, not the recall. Now I am being told that it is an engine issue and Hyundai Consumer Affairs (Tasha) made it seem like this would be part of the Goodwill program, they are not sure if they can fix it because I don't have warranty on the engine after they told me to take the car in and promised to fix it for me to find out I do have a warranty on the engine. & car break ins INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11639621ENGINE

When driving, my vehicle had a loss of power. The check engine light came on. My mechanic informed me that I needed a new engine. I had it towed to a Hyundai dealership. They also confirmed the engine needs to be replaced. According to the vin number my vehicle's engine is not one recalled, and yet the engine has failed. It is currently back at my original mechanic. I've been told a bolt came loose and cracked the valve cover. There was no oil it it when I got it to the mechanic and there were metal shavings in the oil filter. The last oil change was Nov 2023

ODI #11639230ENGINE

My santa fe stalled on me while I was driving had it brought to a garage. I was told that there was metal shavings in my oil and that the crank shaft was bad and I needed to get a new engine. I was told that there was a recall for this and I called the manufacturer and was told that it was not covered under the recall.

ODI #11638945ENGINE

The engine of my 2017 Hyundai Santa Fe failed at 126,000 miles. Upon a prior oil change maintenance, metal shavings were found in the filter and discarded oil. Couple days after the oil change, the car stalled on the road. The car was thawed to a Hyundai dealership. The dealership identified that there were loose metallic parts in the engine. They sent the result of there diagnostic to Hyundai Motors USA. Prior to this issues, engine light will come on and off.

ODI #11638556ENGINE

My vehicle has 84,000 miles and has regular maintenance done. On 1/20/24 my wife was driving the car when suddenly it started to make a terrible knocking sound, the oil light flashed for just a second and the check engine light came on. She was near an auto store and they checked the code, which said "replace engine block." I came with a trailer to tow it home and by then the check engine light is flashing when the car is turned on. I have done some research and calling to mechanics to find out that these vehicles have a major "oil consumption problem" that causes them to do this at relatively low miles and it has affected thousands of people. I also learned that as a second owner I am not within any warranty from Hyundai since I bought it 4 years ago, and I still owe $10k on the car. The estimated cost for a new engine is $10-12,000 and I can't afford to double what I owe on a car, especially when I have little faith in a new version of the same problematic engine. We are a family of 5 with small kids and jobs and are down to one vehicle. I don't understand why a recall hasn't been issued or why Hyundai isn't being held accountable for this. Thank you.

ODI #11638130STRUCTURE

The back passenger door will not open from outside or inside (driver side) which is safety issue that needs to be recalled immediately.

ODI #11637221ENGINE

2017 Santa Fe with 85k miles suddenly has engine failure. Come to find out this is a common problem in these vehicles specifically. Was stranded on the side of the freeway for over four hours. Told me there was practically nothing they could do for it. Never had an issue before and got regular oil changes before the 3k mile mark. Told me the engine threw a rod. Never had a problem like this with any other car, even ones much older (over 7 years over).

ODI #11636163ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINEFIRE

While driving, the vehicle lost its brakes and rolled to a stop on [XXX] at that point the vehicle compartment began to fill up with black smoke and soot and flames started to come out of vents. My daughter immediately grabbed her dog and exited from the vehicle to a safe spot away from the car. Within 10 seconds the vehicle exploded and erupted into a 20 ft fireball. If my daughter would have hesitated she could have been killed. Hyundai inspected the vehicle and found nothing conclusive except that this problem has been documented in other Incidents. The vehicle was declared to be totaled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11635737ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at 60 MPH, the vehicle lost automotive power. No warning light illuminated. The contact was able to pull over to the side of the road and the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine had seized. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was not notified of the failure. The failure mileage was 131,000.

ODI #11635387ENGINE

I took my Hyundai Santa Fe sport to Central Valley Hyundai in Modesto, CA on 10/31/2024 to have a diagnosis done to the car since the car turned off on me while I was driving and after a week being at the dealership this was their response. Hello [XXX], sorry for the late reply! We are short handed today, and busy! Anyways, My technician had the chance to take a look at your vehicle. Your vehicle is going to need an engine due to it not passing the bearing clearance test. I submitted paperwork to Hyundai and I am currently waiting to hear back from them in regards to a decision. I will let you know as soon as I hear something. after another week went by this is what Hyundai had to say. I just checked, and they declined the coverage of your engine, this was their response: The vehicle is not eligible for extended warranty TXXI. Per the terms of the extended warranty, the campaign 953 software must have been installed on the vehicle prior to bearing malfunction. Our records indicate campaign 953 was not completed on this vehicle. For further clarification, the terms of the extended warranty and related settlement. Notice may be reviewed here. [XXX] . No goodwill assistance is being offered at this time I was never made aware of a recall that needed to be done to the engine. I never received a letter in the mail and also I spoke to Hyundai customer service and they said that I never received the notice due to being sent to the original owner which was a car rental business. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11635436ENGINE

Major oil consumption Metal fragments in oil engine shaking

ODI #11635201ENGINE

While driving my 2017 Hyundai Santa Fe Sport, I heard a knocking sound coming from the engine. Shortly afterward, the vehicle began moving jerkingly forward, and the oil, engine, and battery warning lights illuminated on the dashboard. The vehicle then shut off completely in the middle of a busy street. I attempted to restart it, but while the engine made a starting sound, it immediately shut back down. The electrical system remained functional (lights and radio), but the vehicle would not restart. Due to the failure, I had to exit the vehicle and physically push it to the side of the road in cold, rainy conditions with reduced visibility, creating a risk of being struck by oncoming traffic. Strangers who assisted in moving the vehicle also placed themselves at risk. A certified mechanic has since confirmed that the engine has locked up and identified this as a known issue with Hyundai engines. Prior to this incident, the only warning sign was the oil light briefly flashing while driving on an uneven road surface. At the time, I was on my way to have an oil change within the manufacturer-recommended time frame and assumed the light indicated routine maintenance was needed.

ODI #11634903ENGINE

My wife and I bought a used 2017 Hyundai Santa Fe, and the car has performed admirably over the last 4 to 5 years.  Within the last month, the car started having stuttering issues and we took the car to our local shop, where we asked for a quick check and an oil change.  The local shop reported that we had a Crank Shaft Advance error code, and that the car did not have much oil in it.  We have not seen major oil loss between oil changes before, which concerned me.  Once the car was full on oil the error codes cleared and the car worked well over the next few weeks.  Oil levels seemed good during that time, but my wife took the car out to New York and back, then a trip into Boston (around 600 miles overall).  On the way back from Boston, the engine stalled and would not start.  We sent the car to be checked at a local Pep Boys, they performed a borescope and believed that the engine needed replacement. I contacted Autofair Hyundai and had the car towed there to service under Hyundai TSB 24-EM-007H. [XXX] >> The dealership mentioned that the diagnostics would cost ~200 dollars and detailed a number of error codes (low fuel flow, crankshaft advance, etc.). They then quoted a $8,000 to make the repairs and then they could check to see if the car met any warranty requirements. I opened a ticket with Hyundai and the ticket was closed. I believe this falls under Docket No. [XXX] and should be covered under Hyundai Technical Service Bulletin (23-EM-007H) [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11633645ENGINE,FUEL/PROPULSION SYSTEM

My 2017 Hyundai Santa fe sport burns through 2qts of oil between oil changes (every 3000 miles). I check my oil once a week to make sure I have adequate oil to ensure my engine doesn't blow, Hyundai has open recalls on the 2017 models of my vehicle but my VIN number is not included...I have complained to Hyundai corporate and also the dealer and they state that I have to do an oil consumption test, at cost to me, to prove that their engine is defective...I first noticed this issue about 1 month after I purchased my vehicle, I was driving and my oil light flashed on for less than a second, I stopped at my sisters house and let my engine cool down and checked my oil and there was absolutely none... I refilled it and then began checking my oil weekly. I add at least 1/4-1/2 quart per week between oil changes. Every time I take my car in for an oil change they have to add an extra quart and make me aware that my vehicle is burning a significant amount of oil... This is my everyday car, I use it to get back and forth to work, I transport my children in this vehicle. There is a 953 Recall and also 218 but my VIN is not included.

ODI #11632995SERVICE BRAKES,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

The brakes and rotors need to be replaced every 3-6 months. They have been fixed at least 4 times under warranty. Every time I take the car in I get asked if I drove through the mountains because they are fried. This vehicle has never been in the mountains because I fear what will happen if it really were driven through the mountains. However, no excessive braking occurs to cause them to be ruined every 3-6 months. I am at the point I’m curious if automatic braking is causing it to heat up and burn them. The incident below is the last time I had them replaced. I’m currently looking to sell the vehicle because of the number of times I’ve had to go in and get them replaced.

ODI #11632465POWER TRAIN,ENGINE

T3G Campaign 2017 Hyundai Santa Fe Sport AWD, 116000 miles. Purchased from a dealer in VA [XXX]. Never would have purchased if engine issues had been disclosed. The letter re:T3G campaign went out to dealers/service managers from Hyundai (of which I have a copy) is dated for October 2019. We never received any information regarding a T3G campaign. We took my car to the dealership on 12/16/24. (Valdese, NC). In 5 hours, they said they ran diagnostics & found the P0302 Misfire code. Without running further tests, they adamantly claimed there was a dead cylinder & the only fix was to replace the engine. Note: Spark plugs were replaced 2 weeks before this visit on Dec 1, 2024. They refused to listen to my concerns about the T3G campaign. Said vehicle didn't have that issue. That they couldn't run the tests because the P1326 code wasn't present (but it was in Sept). They didn't do anything about the current open recalls. They said they didn't have time. Corporate confirmed that my vehicle has had the correct service campaigns completed to qualify for the T3G campaign. I have called corporate twice-No response. We are very upset over the lack of care and solutions. We gave consent for work & nothing was done. The service manager was practically shouting that this car would leave me stranded, it wasn’t safe to drive, & that the only option to fix was to replace the engine/get rid of it. I was basically told it wasn't worth fixing. Putting a new engine in would equal than the car is worth at trade in value. No one can give me a guarantee that a new engine (even brand new from the factory) would not have the same problem that is happening now. Make this right by immediately authorizing an engine replacement for my vehicle to include a loaner vehicle & tow charge cover. I am aware of the class action lawsuit from 2021. Hyundai refuses to issue a recall for this engine issue. Please see attached letter for more information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11632030ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

In June 2024, my vehicle suddenly lost power while I was driving on the freeway, almost causing a serious accident. I managed to restart the car after being stuck on the shoulder of the freeway for several minutes. The same issue occurred the following day, prompting me to have the vehicle towed to the dealership. Hyundai Motor was contacted since the vehicle is still under warranty. The dealership informed me they would conduct an oil consumption test three times to diagnose the issue. However, they also stated that for the test to be successful, I needed to replace unrelated parts, including the brakes and transmission oil, among other items. Reluctantly, I agreed and spent $1,800 on these replacements. After completing the first oil consumption test, I returned for the second test. However, the dealership informed me that no further tests were necessary and returned the car to me without addressing the underlying issue. I emailed the case manager assigned by Hyundai to report this, but I never received a response. A few months later, the car failed to start. I contacted Hyundai again, and they dispatched a tow truck. The tow truck driver managed to start the car. A few days later, the issue recurred, and the roadside assistance tow driver suggested it might be the battery. Out of frustration, I paid $300 to replace the battery. Despite this, the car continued to make unusual noises at startup, a problem I had repeatedly mentioned to the dealership and in my communications with Hyundai. The situation reached a critical point today when my wife was driving the vehicle on the freeway with our five children inside. While traveling at 60 miles per hour, the car suddenly lost power again, putting their lives in danger. This is the third time this hazardous issue has occurred, and I fear for the safety of my family.

ODI #11631808ENGINE

Problems with oil consumption/oil burning. Engine noise - mechanic said the timing chain socket is coming apart. Hyundai has had multiple issues with vehicles that have GDI LAMBDA II engine. In 2019, they recalled several makes with Lambda engine however my vehicle wasn’t one of them. Mechanic said it would cost $6200 to repair. Just to diagnose the issue was $440.

ODI #11630860POWER TRAIN,ENGINE

Catastrophic engine failure without warning. Rod bearings blew car unable to produce power.

ODI #11630016UNKNOWN OR OTHER,ENGINE

The engine on my car was consuming oil at a rapid rate. The dealer service department gave me the run around for many month. Stating they could never duplicate the issue. when clearly the whitish blue smoke pouring out of tailpipe and horrible combustion fumes inside cabin of car. At some point bluish smoke turned to black smoke and that when the $800 combustion test was suggested. Which they say will tell me if the engine is bad. how do they not know the signs of a bad engine. my car sat in service department for 2 months for them to say it's not covered under warranty. I tried everything to hold the manufacture responsible and they was unwilling to budge and help. The car has the extended warranty and my car was under the mileage and years. My car been sitting in my driveway since May 2024 needing a engine replacement. The fumes in cabin of vehicle was unbearable which cause me to have to drive with window down. Vehicle never show any warning lights when engine oil was low or empty. another incident was with the radio not turning off even after the battery went died. The radio continue to work and connect to phone when battery was died. After charging battery radio would again kill battery and not shut off. The only way it would shut off is to disconnect radio. How dealer explained the issue was that of a modem. That the car probably need to be reset when radio was disconnected it worked. But after that it happen 3 more times. these cars need to be recalled and all customer should get there money back. To own a 2005 Santa Fe with over 216,000 miles with no oil burning / leaking or smoke out tailpipe say a lot on the manufacturing of this vehicle. I have no mechanical issues with this car and that was the reason i wanted to upgrade to 2017. Now I wish I had never brought the 2017. Beware before buying this brand because they are no good.

ODI #11630004ENGINE

Over the past year, the engine light continues to come on. The first time this happened, there was no oil in the reservoir even though it had recently had an oil change. They did another oil change and sent us on our way. The next time.[XXX], the check engine light came there was a loud clanking sound and low oil again. This was the code the dealership said it was: Code P0021 [XXX] . He suggested a tune-up at this time. He says the engine light should stay off. We just need to continue to check the oil. [XXX]. Check engine light came on again as my son was driving. He lost pressure is the gas pedal. When he pushed it, the vehicle would not accelerate. We has it towed to the same dealership On 10/2/24, they were finally able to tell us what Hyundai felt was wrong: Timing components will need to be replaced- the timing tensioner or chain has failed $4363.20. We pushed back because our personal mechanic said the following: We were told by our mechanic and some of the research that we did that the breaking of the timing chain is connected to the loss of oil pressure that has been happening because of the default in the engine which is part of the recall for that vehicle. What can they tell us about that? Those timing chains are supposed to last a long time and not go out at 130,000 miles or whatever the odometer reading is now. Can this be considered in the recall information for replacing the engine? It does not seem that they're really working with us or helping us on this. Our contact person went back to his shop foreman who went back to Hyundai to ask about this. He then said his shop foreman said it doesn't seem to be directly related to that warranty extension TXX8 - but we will submit all information to Hyundai prior approval and see what they say. It then took him until October 14 to say the following: Hyundai is asking my master technician to remove the valve valve cover and inspect timing parts closer. We took it to another INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11629713ENGINE

[XXX] this engine was replaced under the Hundai Theta Engine Settlement at 91,654 miles. I am the original owner. This problem first started when oil light was on and my regular mechanic sent me to Hyundai because engine required excessive amts of oil. Oil usage test conducted, engine replaced under the NATIONAL RECALL. I have maintained car with regular service before and since that time. 10-14/2024 Good Year Center did my routine oil change at 190,027 on this replacement engine. At time of service, this second engine had 91,463 miles since being replaced in 2022. I did service in readiness for upcoming Thanksgiving vaca. 11/29/29. on [XXX] [XXX] at Greenville, Ala...check engine light began flashing... car was vibrating, shaking, making noise...oil light also went on, I began losing power . I pulled off hwy at [XXX} exit..still making noise, slowing down.. got to bottom of ramp was able to coast into parking lot of station/rest. 189 miles from home. Checked oil...none on dipstick, still vibrating and making noise. man from station came to help and told me to shut it off. he checked oil, looked under car. nothing running out, filter on tight. He worked at restaurant was also a mechanic... Got his meter and read the codes...saying that spark plugs 3 &4 were bad. Spark plugs changed 1/18/24 at Good year service center. He put in 4 qts of oil. tried to start car, oil light and check engine light still flashing. When he removed 3 and 4 plug tips were burnt and singed black. replaced plugs, started car... both check in light (now steady on) and oil light still on. still idling very rough and vibrating with noise. checked spark plugs again.. when he removed plug, it was coated in oil. Car towed 189 miles. dealer said burnt valve, not related to oil all over engine. Engine cost at 7000-9000. Not warranty issue per dealer. reported to corporate, still no response INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11629059UNKNOWN OR OTHER

Backup camera and it is available for inspection. I had the car in the dealership for 2 recalls July 3. When I picked up the car backup camera was blank. Dealership states it was a coincidence and nothing they did. Immediately took the car back for repair. I was told they don't know what's wrong., they checked the wiring all good, replaced the camera and it still didn't work. I've been in contact for weeks with Hyundia they don't have any answers yet.

ODI #11628124ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

My complaint is the dealership that said had completed the recall on my brake systems according to both your and state records was not completed. They gave me a service notice stating the work was done. Since then the braked have continued to act up and the vehicle as a strange acceleration problem. The dealership is Don Wood Hyundai in Athens Ohio.

ODI #11627525VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

The engine seized due to an issue with the oil plug and another part, leading to a lack of oil in the system. The vehicle is currently with Hyundai and available for inspection upon request. How Safety Was Put at Risk: While driving on the highway, I suddenly lost acceleration (below 40mphs). I was forced to pull over to the left side of the highway where it was shallow, where I risked being hit by passing vehicles until there was a safe break in traffic, allowing me to maneuver to an exit. This created a hazardous situation for both myself and other drivers. Reproduction or Confirmation of the Problem: The issue has been confirmed by an independent automotive technician, who diagnosed the problem as a blown engine caused by a lack of oil. The vehicle is now with Hyundai for further inspection. Inspection by Others: The vehicle has been inspected by an independent service center and is currently being inspected by Hyundai. No other parties, such as the police or insurance representatives, have been involved. Warning Lamps or Messages Prior to Failure: The only warning sign prior to the incident was the check engine light blinking at the time of the failure. There were no other warning lamps, messages, or symptoms before the engine seized. The vehicle was within the oil range limit of 7,500 miles at the time of the incident. Additional Notes: The incident occurred suddenly, without prior warning or indication of an issue. Based on the diagnosis and known issues with the oil plug, I believe this failure was caused by a defect.

ODI #11627161ENGINE,FUEL/PROPULSION SYSTEM

I have Hyudai Santafe 2017 Sport, bought it from dealership in 2020 with 46,000 Miles and in around past 4/5 years added 30,000 miles. Which is not much, in the past one year i have noticed that engine oil is burning faster than usual. On every oil change after driving between 1200 and 1500 miles the oil engine sign blinks and upon checking needed 2 Quarts of oil. I spoke the dealership and they are not very helpfull. Also they did the oil combustion test which i was charged. Later i was advised to do. ("Good morning, Just got off the phone with you sir warranty won't cover it due to the vehicle being out of manufacture warranty and mileage. My technician recommended starting with combustion chamber cleaning which would be around 1200 before taxes and shop supplies. Combustion chamber cleaning is the process of removing carbon buildup from the combustion chamber and intake valves of a fuel-injection engine. to see if that fixes the problem that you are having with the car burning oil. If that step doesn't work we we would submit a warranty pa again, to see if they would cover a new engine." Please advise what should be my next step, as per my mechanic the only solultion right now i have is keep adding oil carefully.

ODI #11627127ENGINE

I was driving my 2017 Hyundai Santa Fe and suddenly I heard the knock sound from the engine and when I pulled over, I saw the oil came down from the engine. I towed my vehicle to Hyundai dealership and they diagnosed the issue is vertical square and potential rod bearing failure. My vehicle has only 91k miles. I want to find out if there is any recall on this issue that happened to my car. Please let me know.

ODI #11626601ENGINE

Excessive oil consumption greater that 1 quart per 1000 miles.

ODI #11625743ENGINE

After a perfect dealership maintenance history and being babied since bought new, the 3.3L V6 engine in our 2017 Hyundai Santa Fe seized at 101,800 miles without any warning other than a slight knock on startup the day this occurred. The engine seized while being driven on a side road without any warning lights, causing loss of steering and braking power. Hyundai has extended the warranty on the 4 cyl engines for this model year vehicle, but based on online forums there is clearly a manufacturing defect with the V6 engines as well. We were forced to pay ($1,541) for 20% of the cost to repair the engine with rebuilt components after Hyundai kept the car for nearly four months. I feel this payment should be reimbursed given the warranty on the V6 engines also needs to be extended.

ODI #11625178UNKNOWN OR OTHER

While driving down the road at around 50 mph with no one in front of us, we heard a loud bang above us, and our Panoramic Sunroof exploded. I continued driving to reach a safe area to pull off and look at the damage, and saw glass flying away behind me into oncoming traffic. When surveying the vehicle, there was a large whole in the middle of the panoramic sunroof. It seems to have simply exploded, as there were no cars in front of us and nothing could have hit the vehicle at the time. We were able to pull off safely and cover the hole with cardboard and duct tape to get home safely. However this is a huge safety risk. Had we been on the interstate, we would have had to drive for miles with a blown out sunroof creating unsafe conditions for ourselves and other drivers. Hyundai (so far) will not warranty this as part of their extended warranty even though there are numerous class action lawsuits against them for this part being defective. I believe that Hyundai should be held responsible for exploding panoramic sunroofs. This is not the first incident they have had as it seems to be a regular occurrence.

ODI #11625241POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

While driving on rural side road, two lanes, my check engine light (yellow, steady) came on. I pulled into a safe spot and did a quick survey, checked the owner manual, but could not identify any problem, and continued on my way. The check engine light was still on. About 15 minutes later the car would not accelerate past 25 mph (limp mode?). I was on a two-lane mountain road, speed limit 45 (but most cars were faster), visibility limited by terrain, trees, etc. Again, there was little traffic around me and I found a safe place to pull over. in neutral the engine revved normally. I turned the ignition off, checked oil level, (normal), turned the engine back on and started driving to find a safe place to pull over and summon help, but the car drove normally. I drove directly to my repair shop and had the codes pulled, (0436, 0021) which indicate a problem with timing. When a qualified tech examined it he recommended taking to the dealer. Unwilling to drive in traffic, I had it towed to the dealership. Their inspection revealed damage to CVVT components and the timing chain, and recommend an (expensive) engine rebuild.

ODI #11624481ENGINE

Engine blew due to excessive oil consumption (at time of incident I had not a drop of oil left) with no warning. My safety was put at risk by my car stalling in the middle of driving with my kids in the car. My vehicle is now at a service shop, mechanic informing me I need a whole new engine. My dashboard never showed low oil light or service engine light, I never had black smoke or smell.

ODI #11622222ENGINE

I went for an oil engine and they told me that my engine didn't have any oil. I checked for oil leaks and the vehicle does not have any oil leaks. My car has 100,480 mileage and have never been in any sort of accident.

ODI #11622151ENGINE

My car has 81,000 miles on it, I have had regular oil changes and after reading many recalls on here I see I am definitely not alone. My check engine light stays on, after paying $100. for dealer to check the codes I was told nothing in particular showed a problem even though I have to put oil in my car between oil changes and there are no leaks on drive. Apparently the 100K mile warranty is not being honored from the other reports I have read on here. Why ??? The price of new cars is beyond reach and if dealer is claiming there is a warranty there be should be way to make them honor it!!!

ODI #11622077ENGINE

The engine seized. Driving at 55 mph on a 4 lane highway outside of city limits, the vehicle went into limp mode. Luckily, it was later in the evening with less traffic and I was fortunate enough to be able to turn into a left turn lane and coast into an office building parking lot. There was no shoulder available if I had been in the right lane and somewhat of a rural area. There were no sensors that alerted me prior to this happening. But, when it did happen the dash board lit up like a Christmas tree! It was 6:30 pm, I coasted into a parking spot in the lot and turned the car off. It would not start and I contacted a tow service. I had it towed to an automotive shop near my home. They confirmed the next morning, that there was no oil on the dip stick and the engine seized. They alerted me to the fact that this has become a common problem with this Hyundai engine. I then had the vehicle towed the Hyundai dealership where we purchased the vehicle. We are the original owner. The vehicle is sitting at Rosen Hyundai in Algonquin, IL and should be available for inspection. Monica at the dealership called me after the inspection and confirmed that this is a common issue with this vehicle. She at first used the word recall...and when I asked if there was a recall, she said not a recall, but Hyundai has issued a BULLETIN about this problem. At first, she stated that my maintenance records were in order and being the original owner I qualified to file a claim with Hyundai for engine replacement. 3 days later, she called and stated that Hyundai needed more proof of maintenance than what they could pull off Carfax or my claim was going to be denied. She sent me a picture of the engine and stated that the valves show neglect. I replied of course they do....the engine seized! There was never ever any low oil warning light, check engine or or any warning lights what so ever prior to the event! Hyundai admitted that there is no low oil sensor warning.

ODI #11621577ENGINE AND ENGINE COOLING

The contact owns a 2017 Hyundai Santa Fe. The contact stated while starting the vehicle, there was an abnormal ticking noise detected. There were no warning lights illuminated. The contact stated the noise was coming from cylinder #3 and the lifters. The vehicle was taken to the dealer, who was unable to duplicate the failure while starting the vehicle. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer Service Center at Gurley Leep Hyundai (5302 Grape Rd Suite #3, Mishawaka, IN 46545); which determined that the cam shaft and pump electronic body sensor, ABS, and harness needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 97,000.

ODI #11620590ELECTRICAL SYSTEM

The liftgate randomly closes and I have to jump out of the way to avoid it hitting me. This obviously poses a huge risk to my young children when they are nearby. In addition to that, the liftgate will sometimes only open a quarter or half of the way, sometimes all the way then suddenly reverse and start closing, and sometimes does not open at all. I've gone on Hyundai forums online and found numerous other people with the exact same complaint. Seems to be effecting cars made from 2016 - 2020. I have multiple videos of this but can't upload them as you only accept pictures.

ODI #11619790ENGINE

The engine consumed all of the oil and now has to be replaced

ODI #11619964ENGINE

Since this vehicle reached about 75,000 miles, it has been burning oil like crazy. We have to add a quart every 7-10 days. It drives fine, there’s no oil leaks, no smoke from the tailpipe. We took the car to Hyundai and they did their oil consumption tests. They came to the conclusion that this was within the normal range and would do nothing for us. This needs to be fixed, Hyundai!

ODI #11620000POWER TRAIN,UNKNOWN OR OTHER,ENGINE

While driving a 1/2 second squeal came from engine compartment. Motor immediately stopped. No power steering or brakes. Vehicle is available for inspection. We were on an interstate We coasted to shoulder. There issue is frequent on Internet forums. A trusted mechanic old us the engine was totally seized. Could be turned manually. No oil in crankcase. At this time only aforementioned mechanic has inspected the vehicle. No warning sounds or performance changes prior to incident. No warning lights or notice warnings were seen prior coincident.

ODI #11619332SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while his wife was driving at undisclosed speeds, the vehicle lost automotive power and the vehicle failed to stop while depressing the brake pedal. The vehicle was allowed to decelerate and come to a stop. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the alternator needed to be replaced. The vehicle was repaired. In addition, the contact stated that the engine was previously replaced and the contact was concerned that the warning lights on the instrument panel might not properly display because the check engine warning light had not illuminated during the previous failure. The manufacturer was made aware of the failure. The failure mileage was approximately 121,000.

ODI #11618953ENGINE

Like many others, car consumed a quart of oil each 500-1,000 miles driven. Car received synthetic oil changes every other month along with additional quarts of oil in between oil changes. All service records maintained with receipts of additional oil quarts purchased. Car NEVER displayed any warning lights for low oil pressure or check engine lights. While driving on the highway at 65 MPH, engine seized. Was able to pull over safely and had car towed to the dealership. Service manager at dealer claims it will be over $20k to fix but Hyundai is only willing to cover 70% because it’s no longer covered under warranty and isn’t backed by their extended warranty offer. What a way to admit fault but gaslighting the consumer into believing it’s the consumer’s fault for a faulty product. Hyundai does not allow outside mechanics to look at vehicle or make repairs if you want them to take responsibility. So stuck with paying inflated dealer fees for repair and labor.

ODI #11618780ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the engine was making an abnormal sound and the RPM increased. In addition, the contact stated that every 2,000 miles engine oil needed to be added to the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with a cracked valve cover and excessive oil consumption. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the repair was not covered under warranty due to the codes received per the diagnostic test. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 142,500.

ODI #11618445ENGINE

We purchased a 2017 Hyundai Santa Fe SE ULTIMATE from Hampton Hyundai in December of 2019. The vehicle has the V6 3.3 Liter Lambda II motor. At the time of purchase it had 44,969 miles on it and we paid roughly $27,000 for the vehicle and associated service package. We routinely had the vehicle serviced according to the recommended service schedule. In early 2022 we realized that the engine began burning oil at an alarming rate. We were adding roughly 1.5 quarts every 1,000 miles to maintain a safe level. This was done at a certified mechanic. After inquiring with Hampton Hyundai we were informed that this is considered normal operation and to be expected. Based on that information, we proceeded to routinely check oil levels and maintain them accordingly. On December 23rd, 2022, with roughly 81,000 miles on the vehicle, we experienced a knocking noise coming from the engine. I immediately pulled the vehicle to the side of the road to investigate the possible cause. I checked the oil and inspected the engine for anything that seemed to be out of place. There was nothing that seemed uncommon to the layman eye, with this, we immediately returned home with the vehicle. From here we had it towed to Certified Automotive Repairs and Service (C.A.R.S) and then to Hampton Hyundai. Both locations told us we needed a full engine replacement. We have requested assistance from Hampton Hyundai and Hyundai Motor America to assist with the cost of replacement and have been denied. The quote for a new motor and labor to install is nearly $20,000 and we were told that the cost is so high because Hyundai does not make the motor anymore and each individual part would need to be ordered and assembled. Our vehicle is currently at Hampton Hyundai and we are planning on having it towed back to our home.

ODI #11618349ENGINE

* Engine seized . No warning . No check engine light until i pulled over on the highway. *My safety , my child's safety and everyone behind me on the interstate had to avoid my rapid deceleration/ * vehicle has not been towed in yet, it will be as soon as the dealer lets me know they will see it *No lamps or bulbs. car seized and lost power

ODI #11617057ENGINE

Engine suddenly stopped working on the highway, we towed the car to the garage and they mentioned that the crankshaft was misaligned and that the engine must be replaced. We were good with our oil changes over the life of our ownership of the car. It only has 119K miles.

ODI #11615079ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 65 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was towed to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. The VIN was not available.

ODI #11614115ENGINE

The engine in my 2017 Hyundai Santa Fe malfunctioned due to issues with the connecting rod bearings, a known defect for this model. While driving on the highway, the engine began to slow down and fail, creating a hazardous situation that jeopardized my safety and that of other road users. A diagnostic performed at World Car Hyundai South confirmed that the problem was with the connecting rod bearings. Despite the severity of the issue and the fact that it is a documented problem with this model, Hyundai's Goodwill Program and warranty did not cover the engine replacement. The manufacturer cited missing maintenance records from previous owners as the reason for denial. I provided comprehensive service records for the vehicle from the time it was in my possession. The refusal to cover the repair based on the absence of previous records on Carfax overlooks that previous owners may have used service providers not reporting to Carfax. Additionally, there were no warning lamps or messages before the engine failure. Hyundai's decision to deny coverage, given the known defect in this model, suggests an attempt to avoid responsibility.

ODI #11612852ENGINE

I was driving along 55mph on a 2 lane road when suddenly the car shut off. I was fortunate that it died at the top of a hill and I was able to coast to the safety of a side street. I was in a remote part of michigan and 20 miles from any service stations with my 3 children. The car would not restart. I was able to contact a tow truck who took it to my mechanic who said the engine had failed and I would need a new engine.

ODI #11612906ENGINE

The engine is suffering from excessive oil consumption that might result in the engine blowing up. Hyundai is aware of the issue with many reports filed but has refused to address the issue.

ODI #11612505ENGINE

3.3l engine with 120k miles began making a noise and suddenly failed while driving at interstate speeds. No warning lights or messages appeared prior to this incident. All occupants, two adults and child, were placed in danger while attempting to exit the highway and were left stranded with an inoperable vehicle.

ODI #11610586ENGINE

Complete engine failure at 150,000. No check engine or warning lights prior to failure. I was traveling at 75 mph on the freeway when the engine lost power and locked up. I was barely able to make it safely to an exit before it fully shut down. After stopping, oil was profusely leaking out of the vehicle. When levels were checked it was completely empty. I know for a fact the oil was full before driving because I checked it and topped it off. Vehicle has been inspected by the dealership it was purchased from and they confirmed engine failure.

ODI #11609933ENGINE

Engine failed due to metal shavings and oil consumption issue. CHeck engine light came on and I immediatley took for service. IT has been examined by car dealer who got approval for 90% of engine replacement. Feel it should be 100% and fall under 11006230 and be covered 100%

ODI #11609218ENGINE

car started doing a weird noise. car checked at dealership, mentioned that it was probably the engine but that there was no engine light on. Car released back to us since no warning light was on. Engine died about a week later while driving (luckily, we were in a parking lot and our kids were not in the car). vehicle has been at dealership for more than 3 months.

ODI #11609097UNKNOWN OR OTHER,ENGINE

Current mileage is 80,000. For the last 30,000 miles the engine oil burns or leaks within a month of it being changed. When I return to the shop to get yet another oil change. They investigate for leaks and find nothing. They end up topping it off vs charging me. As I barely put a hundred miles on the vehicle since the last change. Even when I barely drive between oil changes, I end up checking the stick frequently to ensure it’s not leaking or burning oil until the next change. Yet it always does. It also randomly acts like it doesn’t want to start. Doesn’t matter if it’s cold, hot or normal kind of day. Take it to dealer or auto repair shop for a diagnostic check and nothing is found. They check the starter, circuits, battery, and alternator. Nothing. This happens multiple times a yr. I’ve never owned a vehicle that does this before. Even my old 200+ mile vehicle never did this. This Hyundai is only 7 yrs old and under 85,000 miles. It’s baffling.

ODI #11608088ENGINE

My 2017 Hyundai Santa Fe has roughly 120,000 miles on it and an engine light came on. I brought the vehicle into an automotive shop where they stated the vehicle was very low on oil, they checked the code and then reset it. After they drove the vehicle, it began "knocking" and the code came back on. They stated in the paperwork, "[t]his code is caused by the ecm getting a response from the solenoids that the camshaft is off; engine is not timed properly. This can be caused by a stretched timing chain or if the chain jumps a tooth." The oil has been changed less than 2,500 miles prior, no light ever came on to indicate that it was low, there was no indication that it was burning excessive amounts of oil, and I park in the same spot each day with no sign of oil leakage. There were no warning signs that the oil was low or that there were issues with the engine. This engine easily could have overheated and seized with absolutely no warning that it was coming. I was set to drive with my family across the country right before this happened and we easily could have been driving on the highway if/when the engine seized. The automotive repair shop quoted $9,149.01 to fix the issues and I owe a little more than $10,000 on it. I don't want to risk repairing it since the faulty engine will likely have this issue again in the near future and I am at a loss for how to proceed, especially with many having the same issue.

ODI #11607545ENGINE

On 7/24/24 I was driving off the expressway near my home when as I was switching lanes the vehicle made a loud clunk noise (it was like the sound of a lock turning but louder) and stopped accelerating, eventually coming to a full stop in the middle of the lane. Since I was blocking the lane, and it was during rush hour, I called the police to have them escort me out of the lane and into the middle divide. I had my vehicle towed to my home where my personal mechanic showed up to do an inspection. He tried turning on the car, but it only made a single-clicking noise. Next, he checked the oil and discovered that the dipstick was completely dry. He advised that the engine was seized due to no oil and suggested that I reach out to the location I had my last oil change at. An independent inspector completed a diagnostic on the vehicle and concluded the following: The top of this engine was dry and there were no oil stains on the underside of the hood or pooled in the engine compartment to suggest this engine leaked or displaced oil from the fill hole area. The oil fill cap was in the valve cover, tight and properly orientated. The oil pan drain plug was tight in the pan and not leaking. No torque seal or paint had been used on the drain plug or the oil pan. There was no impact damage to the oil pan. The inspector verified the oil filter housing and cover were dry with no signs of an active leak. The inspector verified the engine had been leaking oil to an active drip from the rear main engine oil seal, valve cover gaskets and from the oil pan gasket. There was also an excessive amount of soot and wetness in the tailpipes consistent with excessive oil consumption and the inspector observed a film of oil was present on the rear of the vehicle at both sides further indicating excessive oil consumption. The inspector attempted to start the engine and verified there was only a single clunk noise audible in the engine it could not be rotated indicating it was internally seized.

ODI #11607309ENGINE

My 2017 Hyundai Santa Fe Sport has less than 100,000 miles and has been regularly serviced. On [XXX], the vehicle stopped suddenly and dangerously on the highway. No warning light engaged. Fortunately, I was able to roll to the breakdown lane without causing an accident. The vehicle had traveled 2,828 miles since its last oil change on March 30, 2024. My mechanic, Todd's Auto Repair in Beverly, Massachusetts, looked for leaks and performed an oil change. The vehicle traveled 894 miles before requiring another 5 quarts of oil on June 11, 2024. The vehicle traveled another 969 miles since last service and required 3 quarts of oil on July 25, 2024. The mechanic is therefore confident that the engine is burning through the oil at an alarming rate, with no warning lamps, messages or other symptoms present to protect the driver. I have an appointment for the vehicle to be inspected by a Hyundai dealer on August 12, 2024. The service center scheduler was resolute that there is nothing the Hyundai corporation will do for oil over-consumption. Hyundai customer Facebook groups indicate that this is a very common problem, putting drivers in peril. We welcome an inspection should you request one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11606911ENGINE

My stepson was driving the car and it stopped running while at a red light in a left turn lane on a busy intersection. When he went to try to start it, it wouldn't turn over. Fortunately 2 officers showed up on scene to protect my stepson and his friends from an accident by blocking the lane behind the car. I arrived at the site of the incident and tried to start the car. When it wouldn't turn over I checked the oil and there was none on the dipstick. We just had numerous seals replaced on the engine within the last 8000 miles. We had it towed to a trusted shop that we frequent. They said that the motor was seized and there was no evidence of leaks. I called the local Hyundai dealer and I was told there was no coverage for the engine. Looking online I found many complaints from other people that have had the same issue with the same 3.3 liter engine. The engine was resealed due to leakage, however I had never needed to top off the oil since I bought the car. I have the oil changed every 3,000 miles or so. The shop that resealed the engine never took the heads off and stated that they did not see any evidence of major engine issues when they had the oil pan off. According to my stepson, there was never any warning and no lights on the dash.

ODI #11606401ENGINE AND ENGINE COOLING

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 60 MPH, the vehicle was making an abnormal knocking sound with the check engine warning light illuminated. The contact exited the highway and stopped at an auto parts store. The contact was advised by the store employee to have the vehicle towed to a repair shop. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact stated that prior to the engine failure the vehicle had been consuming oil and that she had been adding oil monthly. The manufacturer was informed of the failure. The failure mileage was approximately 100,000.

ODI #11606591ENGINE

head gasket blown without prior warning and rapid engine oil consumption. Car will power down in the middle of Hight speed traffic potentially causing an accident. Car less than 7year old.

ODI #11604406ENGINE

2017 Santa Fe 2.4 L bought at 70,000 miles. We stalled on the highway which was terrifying. We could have been hit or caused an accident. Check engine light went on at this time and there was a knocking sound. Took to Firestone mechanic right away, they said they found metal shavings within the engine and that we would need a total engine replacement which would be up to $10,000. We did a google search and there are thousands of other Hyundai Santa Fe 2017 owners with the same issue. This happened at random the car was running perfectly. This is a safety issue and needs to be recalled. We are devastated having only bought this car 6 months ago and it’s only at 80,000 mile's!!! We can’t afford another car but it is a basic need where we live.

ODI #11603896ENGINE

This vehicle has been well serviced. On 06.24.2024, with 55,857 odometer reading, it was being taken to the dealer because it was making engine noise but it seized on the way. I had just gotten on the interstate and up to 65mph when I lost all power and had to coast to the shoulder of the road and call a tow truck to get it the rest of the way. Stayed at the dealer for a couple of weeks before we received a call to tell us it wasn't covered under warranty because of time...understandable but not acceptable. So we reached out to Hyundai ourselves and got a representative to look into why it wouldn't be covered if there were obvious (what we have come to find out) issues.There are already TSBS indicating timing chain issues but in order to determine what the cause of failure was would require taking it apart which they weren't willing to do. It appears this will be the next class action lawsuit as there are too many having similar problems and Hyundai isn't willing to stand up.

ODI #11603528ENGINE

went in for a routine oil change on vehicle at bob king hyundai in Winston salem, NC. Left home a few days later and home is 4hrs away roughly. When i got back home my Oil pressure light came on so i parked and checked the situation. There was no oil on my dipstick at all. Called dealer and asked why i'm empty if they just put oil in vehicle and they said they put in the right amount but my suv was saying another story. I literally had to fight with them to get a oil consumption test done free of charge for them to tell me what i already knew it was consuming or leaking, however they failed to tell me where it was going. Didn't want to honor the warranty that i bought into after i brought up the issues before it ran out and they denied my claim. i'm losing 1.5 - 2 qtrs. a week this is unacceptable by the manufacture to put bad equipment in or mess up a service and not take responsibility for their own actions! I had a trash bag full of empty oil jugs and i have had to make multiple trips to get my oil changed in that first week of not knowing why my motor was going through oil. My pressure light comes on during crank up to start and then goes away after i reach i certain speed on the rd and will come back off on on during rides. I also field multiple cases with BBB.

ODI #11602498ENGINE

My engine ceased without warning. I had to purchase a used engine for 16K and it just ceased without warning exactly the same way.

ODI #11600984ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

I bought this vehicle back in 2022 hearing how great Hyundai is wanting to make a long time purchase with a for my family. I’ve had different models vehicles but I wanted something reliable. Now hearing this is possibly a fire hazard I need all this taking care of immediately . I am dependent on my car to get to work, for food, and I take my kids to school an to practice and just everyday life. I will take my vehicle to the dealership immediately to attempt to get this taking care of this week an hopes this company can make it right. Thanks for your time

ODI #11600552ENGINE

Vehicle stalled while driving and began knocking

ODI #11600628ENGINE AND ENGINE COOLING

The contact owns a 2017 Hyundai Santa Fe. The contact stated while the vehicle was stationary, the vehicle started shuddering and the stalled. The vehicle was able to be restarted; however, the Emission System Fault warning light started blinking. The contact was able to safely take the vehicle to an independent mechanic who diagnosed the vehicle and related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

ODI #11599005ENGINE

knocking noise, check engine light, and then complete engine failure in one week. There is a recall on the engine but only for a month period and we don't fall in that manufacture date.

ODI #11598401POWER TRAIN

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at slow speeds, the vehicle briefly shifted erratically, slamming into gear and violently lunging forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken to another dealer, who was also unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

ODI #11597946ENGINE

(Feb 2022) As with all the years before, vehicle passed inspection without issue. (April 2022) 2017 Hyundai Santa Fe went in to the dealership to have fixed the recalled Auxiliary Canister Kit at 73k miles. Before this, there were no issues ever with my vehicle. (June 2022) Within a month and a half of the fixed recall, my car started to exhibit issues—without warning while driving on the highway, vehicle stalled and lost control of all functions. Luckily I was able to coast to the safety of the breakdown lane. Vehicle was towed to dealership who replaced battery and alternator. Vehicle seemed better for a short time after this, but ultimately around 6mo later trouble began again (January 2023) This time throwing codes, car stalling when accelerating on highway. Dealer replaced multi fuse, changed oil & filter, reset reminders and topped off fluids. Told us to drive for a few thousand miles to determine how much oil is burning. Brought back in May 2023. Engine light is on now. When on highway vehicle misfires. Had VCTS replaced, Crankshaft & Camshaft sensors replaced, spark plugs 2,4 & 6 replaced Oil level checked and was deemed “ok”. Ultimately, dealership recommended engine replacement, engine failed completely rendering vehicle inoperable/useless. Reached out to Hyundai for help, as well to make aware of engine problem, met with “not our problem”. Researched heavily for other vehicle owners with similar issues, found many actually! Hoping this reaches the right people for more help.

ODI #11597363ENGINE

The engine started ticking. I was driving on the highway and it started as a very slight sound (not yet ticking/knocking). But when I slowed down to exit the highway and then started to accelerate again the clicking got worse. The check engine light came on and I checked the code and it was P0014 and P0024. The oil was also low. I took it to the dealership and they said I need a new engine.

ODI #11597571ENGINE

I was driving my vehicle on the highway and I heard that it making noise and knocking and I immediately pulled over in the highway and saw the oil came out of the engine. I took the vehicle to Hyundai dealership and they said the issue for vertical square and scoring. I have an extended warranty to repair the engine, but when I want to use it, they denied and said it is not covered by warranty.

ODI #11596409ENGINE AND ENGINE COOLING

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 35–40 MPH, the vehicle stalled. There were no warning lights illuminated. The contact noticed there were metal shavings in the oil. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The contact stated that the failure was related to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling) however, the VIN was not included. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 115,000.

ODI #11595315UNKNOWN OR OTHER

While getting up to speed on the freeway the full sunroof exploded. IT sounde like a bomb was going off and the entire sunrrof broke.

ODI #11595345POWER TRAIN

The car has intermittent hard upshift from 1st to 2nd gear. It feels as if the transmission seems to slip for a moment then jolts the car, making a hard bang noise and jerking forward, and at times spinning the rear wheels. If I stop the car, turn off the engine and restart it clears the issue. It does not throw off any codes. I have taken it to the Hyundai Dealer several times and they have verified it with me while in the car but since it does not give a code or warning lights they tell me they cannot fix it. Hyundai corporate has also been made aware. This started at 77K miles and has been occurring for the last 3 years. I have brought it into hyundai over a dozen times for the concern. I have several videos of the issue

ODI #11594431ENGINE

My 2017 Sante Fe has recently started consuming oil at a very alarming rate. From doing research, there is ALOTA of hyundai owners having the same issue. There is no oil level indication light on the vehicle. Hyundai is aware of these problems. From what I have researched, this has been an issue since 2012. Every 500 miles, the car is short 2 quarts of oil. Did an oil consumption test with the crappy hyundai of metairie dealership. Hyundai immediately denied any work to be done before a physical inspection was even conplete. Now having to fight with the extended warranty people to try and fix the issue. Running an engine low on oil is dangerous! Not only because it puts us customers in danger of going bankrupt trying to pay the car off while having to pay for new engine that I'm sure will have the same issue, but also can cause break downs which puts the drivers and kids at risk for injury or death due to an accident happening while being broke down onside of the road. Serious thought needs to be put in about recalling these cars or engines or before hyundai continues to manufacture cars with this issue.

ODI #11594222POWER TRAIN,ENGINE

The vehicle suddenly shut down while driving and the wheels locked up. There were no warning indicators at all. The failure happened to occur on a residential street, but if at speed on a highway this likely would have resulted an an accident. Upon inspection at the dealership it was determined that a connecting rod bearing failed and the rod had created a nearly 3 inch split in the engine block.

ODI #11593836ENGINE

Engine knocks when I try to accelerate, there is also a long hesitation and vibration when I accelerate, reduced power, engine is burning oil excessively and engine smokes.

ODI #11593249ENGINE

Engine started to have knocking when starting engine after long sitting while off. Later, something with engine broke and it's at dealer to look at. We regularly changed the oil but started to have mass oil consumption. Had to get a tow.

ODI #11593214ENGINE AND ENGINE COOLING

Personal vehicle. Engine light appears & at times goes away. Happens frequently. However, had it serviced and was told the dashboard sensor did not need replacing. Then told yes, my catalytic converter is bad. This is a real concern if I hadn’t been so diligent & concerned. My mechanic insisted the converter was on recall. Please confirm.

ODI #11593006ENGINE

Driving on busy interstate no warning. No lights to indicate issue. Car stops. Looses all power. AAA towed. The engine had locked up. No oil none. Car maintained oil changes as recommended. Oil was just checked 3 days prior for long rode trip there were no oil. Leaks no Lights on dash indicating check engine There are thousands and thousands of consumers online stating the Same happened to them. The majority state Hyundai will not replace or fix repairs because of numerious reasons. The biggest is that a recall was issued to reset a code. Since purchased new in 2017 original owner , I have not received any recal notices. So if a owner does not receive notice. How is it our fault further damages aren’t covered? I am still traumitized from the car locking up on a 6 lane Highway surrounded by 70 mph plus cars trucks. Please do not allow deaths to occur before the Goverment steps in and forces Hyundai to take full responsibility for our safety. Thank you for your time

ODI #11592671ENGINE

Total engine failure at 120,000 miles. Car shut down without warning while driving.

ODI #11592411ENGINE

Oil consumption issue. the car was eating 2-2.5 qts per 1,000 miles of oil. Over numerous 1,000 mile tests, it was confirmed my care was eating oil. The dealership did a combustion chamber cleaning, but the car still eats almost 1qt of oil per 1,000. I was actually told by a service advisor not to refill the oil and let the engine blow while I was driving it which is a safety issue. In my research there is a known oil consumption issue and I want Hyundai to replace my engine. I've been trying to get this rectified for almost 8k miles and am at 85K. I feel like Hyundai is trying to get me limp to 100K so my warranty is over.

ODI #11592250ELECTRICAL SYSTEM,UNKNOWN OR OTHERCRASH

Purchased Vehicle 6/2022 has had an electrical problem since day one randomly does not start and must be jumped. I have taken in 2 times only to be told there is nothing wrong. I called Hyundai Corporate to see what steps I should take to resolve issues was told to take car in a third time and again told nothing wrong. A new battery was placed two months after my purchase date. And again this past February and issues still exist. Was given two option should problem not be resolved 1) Buy back vehicle 2) replace with different vehicle. Both options have been withdrawn. Explanation car has been on the road to long. I put $13500 down and have made payments for 2 years. There is still $12000 on the loan. Is there anything I can do to recoup at least my down-payment. I am a senior on social security and a part time job in which i am a caregiver and do not feel safe driving this vehicle. I and do not have a down payment to trade the car in. I do not want the vehicle there are other issues starting and with a parasitic draw there are bound to be additional issues down the road. Can you help please. Expected ResolutionHyundai take car back and return my down payment so I can purchase a reliable vehicle o Additionally just recently discovered vehicle was in 2 accidents which this information was never disclosed. I would not have purchased had I known.

ODI #11591598ENGINE

My car's VIN has not been listed on the recall list for the engine, but the recall description is exactly what happened to me and my family while driving our vehicle. We have been going back-and-forth with Hyundai USA and BBBAuto for two years trying to get approval without any progress or success. We purchased our vehicle used with approximately 68k miles September of 2021, and the engine seized around 75k miles in February of 2022. Attached is the initial diagnosis reflecting the exact recall problem that happened with our engine. Hyundai confirmed the diagnosis when our car was towed there once they opened for business, but we did not receive approval for the engine replacement under the warranty. The car has been undriveable since as we await our VIN on the recall list as no one will give us approval that we've talked with about it. There is a Class Action in progress, but it has not been approved - meanwhile, our family has been without our car for years now. Any / all assistance you can offer is greatly appreciated, thank you!

ODI #11591268ENGINE

Something in the engine failed while driving 55mph on a state highway my vehicle started knocking. I have also noticed metal shavings when I checked the oil. I have had a local mechanic look at my vehicle and told me that I need an engine replacement. There were no warnings or clues prior to this happening. I have been highly recommended to not drive the vehicle in the current condition.

ODI #11591350ENGINE

While highway driving a few hours from home, the car started shaking so I pulled over, turned the car off & called AAA. Prior to that, there were no warning lights or messages, until it died & the Check Engine light turned on. The car was towed to a Hyundai dealer in Wilmington, NC for diagnostics. They determined that the cause was a burned valve in cylinder 4 so it had no compression & the engine would not run. Their only repair option was to REPLACE THE ENTIRE ENGINE. Given that the car was inoperable, we had no choice but to do that. After further investigation, we discovered that this company has a widespread issue with their engines & also has a class-action lawsuit for similar problems. Hyundai mechanics have told us that they know their engines are problematic & they replace multiple ones every day of the week. A Facebook Group with discussions about Hyundai engine failures was formed & currently has over 26,000 members! Many of their experiences are similar to ours & it puts drivers at great risk as their car randomly dies on the road during normal driving. Our engine failure did not specifically meet the criteria of their lawsuit terms (naming rod bearings as the cause of engines failure) so Hyundai will not assist with any replacement costs. As a 2017 model with only 103,000 miles, the car is relatively young, compared to other better manufactured brands, especially for entire engine failure. Hyundai Mechanics and Service Personnel have told us that is typical lifespan for the Hyundai engine so if that is the case, the company should be required to reveal that information to consumers or cease making a product that has at least half the shelf-life of most auto manufacturers. The car was purchased for $21,000 & now requiring a $6,000 engine to be operable again (plus temporary car rentals) puts us underwater with the cost of this vehicle. It's reprehensible & should be illegal for car manufacturers like Hyundai to be able to treat customers this way.

ODI #11591123ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated that upon start the vehicle, there was an abnormal grinding noise coming from the engine. There was no warning light illuminated. The contact stated that the vehicle stalled soon after while depressing the accelerator pedal. Due to the failure, the vehicle was towed to Bell Road Mitsubishi (1901 E Bell Rd, Phoenix, AZ 85022) where the vehicle was diagnosed with engine failure. The dealer and the manufacturer were both notified of the failure and instructed the contact to tow the vehicle to the dealer. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The vehicle remained in the possession of the dealer where it was towed. The failure mileage was unknown.

ODI #11590876FUEL/PROPULSION SYSTEM

1)When turning there is zero response from the gas pedal. 2)If turning where there is traffic the car can come to a complete stop in an intersection. 3)There have been numerous complaints to dealers and to the NHTSA. 4)My vehicle has not been inspected yet. 5)No warnings. 6)This is a serious situation that puts the driving public in danger

ODI #11590886ENGINE

Our car started making noises and hesitating while revving engine to increase speed. Two days later we took the car to our mechanic. No warning lights. They test drove the car but apparently couldn't replicate the issue. Tried again and couldn't start engine. They thought it may be the starter. A new starter did not solve issue. They called us back and said the engine has locked up. It wasn't a safety issue as the car was parked but I assume it could have been an issue if we were driving it when engine locked up. We regularly change the oil. We have approx. 109k miles on the car. An engine should last longer than that.

ODI #11590722ENGINE

I just bought this car with only 58,000 miles on it back in October. The dealership I went to pressured me into buying this car for $5,000 more than the Toyota I went in for. I had a bad feeling from the start, but I’m young and easily taken advantage of. While driving a couple weeks ago, taking my [XXX] son home from the park, a check engine light came on. (First light to ever come on since getting the car) I was worried and took it easy trying to get home. The car didn’t make it home , it stalled, then wouldn’t start again. I got it towed to Hyundai and found out the engine has seized. I’m devastated. I’m a single mother and couldn’t afford this car very easily to begin with. Now I’m stuck with a car that I won’t be able to afford to fix and a payment. Why is Hyundai allowed to make & sell unsafe vehicles? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11590423ENGINE

In December 2023 while getting a routine oil change, the mechanic told me there was no oil in the car but it was common for these vehicles. They told me to start getting it checked at 3,000 miles and having it topped off. When I went again in March 2024, there was again no oil. (I barely drive the car as I work remotely from home and rarely leave my house.) I called a mobile mechanic who came out and checked out the vehicle and told me it was probably the turbo out. I paid to replace the turbo. While driving in April 2024 the car suddenly lost all power and I coasted into a gas station. It refused to start. When the mechanic came, there was again no oil. After towing it 20 miles home, I spent the next few weeks replacing fuel injectors, spark plugs, and everything I could think of with no luck. Finally took it in to Hyundai and was told there was no compression in the 4th cylinder and a new engine was going to cost me $8650. The engine barely has 117k miles on it and everything else is in excellent shape. There were no warning signs ever that my car was low on oil, never any indication anything was wrong in the 5 years I have owned it until suddenly it breaks on me out of nowhere. Now I find out, after buying a $40,000 vehicle, that this is common for these vehicles and Hyundai is doing nothing about it.

ODI #11589688ENGINE

The engine has an oil consumption problem. In early April, the oil crankcase was empty between oil changes. I change the oil religiously every 5k miles. In early April, the engine had zero oil and examination showed no leaks. The key safety issue is that no engine warning lights came on. The only reason I discovered the issue was because I noticed it was not running properly and took it to my local Goodyear Service Center who confirmed. The engine could have very easily seized up while I or a family member was driving putting us in real danger of an accident. The issue has been confirmed by the dealer - they are WELL aware of this engine oil consumption issue. One Hyundai dealer inspected the car and tried to tell I had two leaks - valve cover and oil pan gaskets. Both my Goodyear Service Center and a SECOND Hyundai dealer confirmed I do not have leaks (and I pics to prove it). The second Hyundai dealer acknowledged the oil consumption issue and told me to bring the vehicle back if it does it again. They want to charge me $700 for a "compression chamber cleaning" that works 20% of the time! No warning lights - nothing. I only found out because of the way the car was running. It would go into limp mode and not accelerate. That's how I knew something was wrong. There is a Facebook group for this issue and multiple class action law suits. Hyundai refuses to accept responsibility for this engine defect. I asked the service manager at the dealership and he said Hyundai has not addressed this issue EVEN IN NEW CARS. They ignore it because the only remedy is a new engine and Hyundai doesn't want to pay for it. Dealers don't fight for consumers because Hyundai pays dealers a much lower rate to replace the engine then for other warranty work so dealers don't want to be bothered. Meanwhile, consumers are on the hook for an engine defect that Hyundai should fix. This is a crime and a rip-off.

ODI #11589728ENGINE

Driving car at highway speed down a mountain road with heavy traffic, A loud thump from motor and lost power, NO warning lamps PRIOR TO PROBLEM. No indication or odd noises from motor before complete failure. Oil had been replaced approximal two months before with no noticeable oil usage or burning. Oil changes completed every 3 to 4 months since purchase in 2019. Car required 2 quarts oil to fill to level. Without power assist to brakes, car was dangerous in heavy traffic. Car is available for inspection until paid off in two months and then will be scrapped. Independent machinic indicated noise sounds like rod journal had failed due low oil.

ODI #11589226ENGINE

Our 2017 Santa Fe experienced a completeengine failure back in February at 106k miles while driving on the highway. I was driving the SUV when it lost power. There were no check engine lights or any warning signs from the car beforehand. We kept up on all the maintenance and regular oil changes. The local Hyundai dealership told us the car had experienced a failure in the short block on the engine and that it would require a completely new engine. It has been in the shop for close to a month.

ODI #11588523ENGINE

Engine failure while on the highway. There were no warnings or check engine lights. The mechanic at a local shop stated that the engine seized up. The car had received regular maintenance up to that point.

ODI #11588204ENGINE

While traveling to work about 1 mile before my exit, my 2017 Santa Fe Sport Ultimate 2.0T started sputtering and losing speed. I was scared to death traveling on a major highway (Rt 1). I immediately put the emergency blinkers on while continuing to lose speed. I barely made it off the highway before the car just STOPPED DEAD on the curve. NO POWER STEERING-NOTHING! THE CAR WOULDN'T MOVE! Terrified of tractor trailers and cars flying off the exit, I called the State Police to come as my protection from getting hit .While waiting, two Good Samaritans were concerned for my safety and stopped to help move the car partially out of the road (no steering). The state police arrived and waited while I got a tow truck seeing I was visibly upset. I later received a call from the auto shop telling me the engine was gone, The performed a compression test the next day, found no compression in cylinder 3. The mechanic suggested I tow the car to the dealer because it was a faulty engine and he knew of an extension on an extended warranty (from 100k-150K miles) Hyundai offered for this problem. I rented a car to go to work ($700) for the first 3 weeks because I couldn't get a loaner. I finally got a loaner after reaching out to Managers, and after 2 months they finally "worked" it in. Today, I get a message that it was indeed the engine and I would need to pay for the diagnostic test and new engine parts since the extended warranty I purchased when I bought my car was expired 9/8/23. I opened a case with Hyundai USA today 5/10/24, and will be speaking with the dealer on Monday but I'm at a loss. Hyundai should replace my engine considering these engines have a history of failing. It only has 103K miles on it. It was just in the shop a week before for the undercarriage coating, inspected and no major concerns. I ALMOST LOST MY LIFE WITH NO WARNING- ENOUGH IS ENOUGH! PLEASE HELP!!

ODI #11588005VEHICLE SPEED CONTROL

The traction control system engages too frequently and makes the vehicle unable to accelerate and far too long to disengage, endangering my family during right turns onto lanes with traffic. the traction control system will engage even when there is no loss of traction, only a moderate acceleration with some turn angle. this has caused near accidents about once a month, that both me and my wife experience. there are no active recalls. all recall work was completed last year. this issue has persisted for the length of my ownership, last occuring only about week ago, and about once to 2 times a month.

ODI #11587896ENGINE

2017 Hyundai Santa Fe sport 2.0 purchased brand new on July 2016. A month ago with 73322km mileage, engine failure occurred on the highway. First, I heard a rattling sound, then car started to shake, engine light blinking, oil change light went off (which never) happens, and the car started to decelerate on the highway. Upon finding the next exit, as I was turning right at the lights, car shut off completely. Went to the nearest Hyundai dealership which was within 2kms. The car was moderately drivable up to the dealership, and was advised that it is unsafe for continuous use. The dealership's diagnostics were: piston or 2nd cylinder was not compressing and spark plug burned. Hyundai Streetsville, Mississauga advised me to pay $8000 for a new engine or sell them the car. Had the car towed from this dealership to my local dealership Schlueter Hyundai in Waterloo. Their diagnostics were: Vehicle has dead miss, cylinder #2 pulled plug and bore scoped cylinder found piston melted around the edge causing no compression. Hyundai Canada denied warranty as it is past 5 years despite low mileage and regular maintenance at their own dealership. Went to Hyundai Canada to determine if there is recall on this particular issue and now was filed. Another friend who owned a similar car with 140 000 mileage, engine caught on fire on the highway. My car is available for inspection. Thankfully, there were no accidents or injuries that occurred. My concern is the potential for accidents on the highway and other vehicles that have this issue & there is no recall on the Hyundai Canada website.

ODI #11587198SERVICE BRAKES

Complete failure of brake system. After the vehicle parked, a significant puddle of brake fluid formed under the rear axle area (mid between rear wheels. It appears that a break line failed. An internet search revealed that Canada has issued a recall regarding corrosion of brake lines on this vehicle. Extremely dangerous situation. Fortunately, the failure happened when driving in a residential neighborhood at speeds less than 25 mph.

ODI #11586981POWER TRAIN,ELECTRICAL SYSTEM

I had just dropped my son off at the barbershop by my apartment. As I left the parking lot I proceeded to pull out into the street,as i tried to accelerate the car sputtered & lost all power. I then coasted into a nearby Wendy's. I parked & tried to crank the car to no avail. I then noticed a burning smell followed by some smoke. I had no dash lights prior to indicate any issues. I ended up calling my insurance to get help with the vehicle. Long story short the starter,coil pack & plugs along with the engine had to be replaced.2

ODI #11586778ENGINE

Complete engine failure with vehicle excessively consuming oil with no warning indicators. Issue has been recognized by dealer as known issue. Safety risk with car complete shut down with no warnings.

ODI #11586844ENGINE

Owned this vehicle for 4 years without any issues. Driving home on a friday, made a stop at a friends dance studio, and as I pulled into the parking lot my car just randomly died. I was able to restart the vehicle without any problems and there were no error messages on my car to indicate an issue. I drove the car home for it to die on me again as I was pulling onto my road. At first we thought maybe alternator. Still no messages are being indicated on my vehicle. My husand drove the car to the mechanic on Monday and as he drove it started making noises. He was able to get it to the mechanic. It was later that day that we were advised there was only a quart of oil left in my car (oil changes pretty regularly), per the mechanic the engine is toast. Still no error warnings etc. such as, oil low or change oil soon to advise me of any issues. I now have to completely replace my engine.

ODI #11586850ENGINE

I have 146k miles on it, engine has bad rod knock sound at the start and while driving. Fuel quality and engine oil replacement has not been compromised. There is no check engine light on, and vehicle runs at very low rpm.

ODI #11586462ENGINE

Over the past 50,000 miles we have put on the car we have had major oil leaks and now the engine is burning oil. The engine has stalled multiple times and now sounds like a diesel. We have spent over $3000 in repairs and still will have to replace our car as it continues to worsen. Metal shavings have been found in the oil. No remedies have been found, aside from replacing the engine.

ODI #11585877ELECTRICAL SYSTEM

Sun roof has opening and closing issues. No warning signs. Could very well cause major issues, broken glass, damage to electrical, interior due to water etc. called dealership with no luck.

ODI #11585216ENGINE

I was driving on the highway at 65 miles per hour and my 2017 Santa Fe began to decelerate. I tried pushing hard on my petal and it would not accelerate past 30 mph. I got off the highway as safely as I could. I heard a knocking sound while driving and the check engine light came on after my car experienced this problem.

ODI #11584894ENGINE AND ENGINE COOLING

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle came to a stop in the middle of the roadway. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle with an engine knock. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The failure mileage was approximately 108,000.

ODI #11582964ENGINEFIRE

Engine seizure happened while driving and the engine caught on fire. The car was well maintained and had been up-to-date on all recalls.

ODI #11582480ENGINE

The car started making a very loud knocking noise while driving and became un-drivable due to the engine knocking and sputtering. Safety was compromised due to not being able to safely drive the vehicle the appropriate speed as this began suddenly. The car was taken to the dealership where the determined that it had rod bearing failure and the engine needed replaced. There is a recall for the same make, model, and year of the car, but the VIN number is different. The recall that is out for other VIN of the same car and engine states that there is rod bearing failure due to a faulty crankshaft. This has been confirmed by the dealership. There were no warning lights or indications that the car was not in proper mechanical shape prior to the issue. The dealership and corporate are unwilling to work with us to have this issue repaired under the recall, even though it is the same issue, since it is 17,000 miles over the warranty and that the recall “does not affect our VIN number.” The engine that the car needs is not available unless it is a used engine as there are so many issues with said engine, which then makes the engine extremely expensive and difficult to locate.

ODI #11581389ENGINE

My car was burning oil much faster than it should have been. On [XXX], my car started making a very loud knocking noise, and my engine blew out while on [XXX] in Nashville, TN. Thankfully I was able to pull over with friends trailing me. There was a burnt smell coming from under the hood. The problem has been confirmed by my local Hyundai dealer. The service department at the dealer attempted to get my car approved for an engine replacement, and Hyundai Motor America has denied the authorization. According to Hyundai, a recall from August 9, 2018 was not addressed on my vehicle. They have documentation that proves that I was not the owner of the vehicle when the recall was issued, therefore, I was not made aware of the recall. Because the recall was not addressed, they are refusing to fix my car for free OR offer any type of goodwill assistance. I would be solely responsible for repairing the faulty engine that they placed in my vehicle, due to a recall that was issued before I owned the car. I know several people that have had to have their Hyundai engines replaced. These cars are causing massive vehicular damage and financial burden on consumers. Based on dealership quotes, this repair will cost me anywhere between $8,000 - $14,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11581187POWER TRAIN,ENGINE

Was going down the highway at 65 when my vehicle completely lost the accelerating component. Almost got rear ended so I pulled off. Then made it to work when it happened again. The engine light came on and gave 2 codes. Finally got it towed to the dealership where they have decided it’s either a new timing chain or new engine due to mechanical loss. They discovered there was no oil in the car and they have also found metal shavings in my oil. Now they are telling me I need a whole new engine. I only have 135,644 miles on this car. The car was driving perfectly fine the day before and had just been to the dealer and looked over 1,500 miles before and I was told everything was perfect working condition.

ODI #11580440ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 40 MPH, the vehicle lost motive power. The vehicle was taken to an independent mechanic. The mechanic performed an oil change, and the contact was informed that metal shavings were found in the oil. The contact was advised to take the vehicle to the dealer. The vehicle was towed to the dealer but was not diagnosed or repaired. The contact was informed that there would be a fee required to diagnose the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 72,000.

ODI #11579959ENGINE

I was driving down a busy road when engine seized, no warnings on dash prior to failure. Luckily, I was able to catch a break in traffic and safely cruised into an open parking lot. Otherwise, it could have easily resulted in a collision. The incident occurred on Wednesday 11/22/2023. The 2017 Santa Fe had regular oil services and did not show or indicate any signs it required attention. No check engine light, no oil pressure, light, absolutely nothing. The car simply cut out while driving at around 35-40mph. Santa Fe was towed and the dealership mentioned rod bearing failure and engine knock. The estimate to fix it was 18k which was not feasible for me at the time. Additionally, the dealership claimed it was a common problem with the make, stating they had received multiple cars that Thanksgiving weekend. I worked with the dealership, but they did not seem to want to do the replacement, so I purchased a used rebuilt engine and paid the labor to change it for approximately 8,500 dollars. I opened a claim with Hyundai and it was denied because I was the a second owner and the warranty expired at 60k and I was at 66k. I went about a month and a half without a car and it created financial and emotional burdens.

ODI #11579794ENGINE

Engine seized up on the interstate with no warnings. Almost got hit by 2 semi's as I tried to get off the next exit. I had 3 small children riding with me and it was terrifying. Got it towed 100 miles to the nearest dealer and they said the engine was consuming oil and the engine seized up. They said they are "well aware" of this problem, but without any recall, the bill is entirely on me. The recall does cover most Hyundai models, but for some reason, it missed mine.. but clearly has the same issues.

ODI #11579815ENGINE

Engine is overheating causing vehicle to burn through oil. I take the interstate every day, putting myself and others at risk if my vehicle breaks down. My oil sensors do not work, and do not display or illuminate. They flash on for a brief second and then disappear.

ODI #11579443STEERING

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at various speeds, the steering wheel was jumping from left to right. The contact stated that the ESC and ABS warning lights were illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken back to the same local dealer, where it was diagnosed that the passenger’s side wheel speed sensor needed to be replaced. The vehicle was repaired, but the failure recurred. Additionally, the steering column housing needed to be replaced. The vehicle was repaired, but the failure recurred. While driving, the steering wheel had extensive play. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 6,200.

ODI #11579582ENGINE

I was driving down the highway and noticed a sudden loss of power and a knocking sound coming from the engine that made a sound that matched the rpm's. It is available for inspection upon request however the battery is currently dead and it obviously has a serve knock. The safety of not only myself but other bystanders driving around me were at risk by my car potentially catching fire while driving. I have had one certified dealership tell me my car isn't effected by any recalls so there isn't anything they can do. There have been no formal inspections done to the vehicle. There were no warning lights on when we purchased the vehicle and no lights came on before, during or after this problem started. We have changed the oil every 3k miles and took really well care of this vehicle as we only had it for 3mo before we were forced to park it due to the engine failure.

ODI #11579214ENGINE

On Friday March 22 2024 I was attempting to merge onto the highway but an individual wouldn't let me in which forced me to have to slam on my breaks. After I was able merge, roughly 2 miles down the highway I started hearing what sounded like a belt flapping under the front of my car, the noise increased into a banging I noticed I was losing speed so I pressed on the gas petal and received no exeleration. I immediately pulled to the side of the highway. No lights came on to alert that there was an issue prior. I pressed on my brake and it was rock hard and my wheel seized. I turned off my vehicle to attempt to restart it when I turned the key there once one click sound and all the alerts lights came on. I was unable to turn the wheel or press down on the brake as it was locked up. I had my vehicle towed to a mechanic. I explained what happened the mechanic said it sounded like my engine. He checked the oil and said the stick was dry and when he drained the oil it was black and had a strong odor. I'm pondering of how that can be due to I had gotten an oil change 4 monthly ago and very rarely do I drive my vehicle. I then read the recalls and reviews on my vehicle. I found the same year and style just last month a similar occurrence like mine regarding the engine. This could have caused a horrible accident which could have been fatal. Being that I am not the only one who had this experience; I think is a necessity to pull this particular vehicle to perform an investigation before this vehicle kills someone My particular car make and model has currently 6 recalls! I do not feel safe

ODI #11579244ENGINE AND ENGINE COOLING

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 20 MPH, there was a knocking sound coming from the engine, and the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was taken to the residence. The vehicle was towed to a dealer where it was diagnosed that the camshaft assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.

ODI #11579156ENGINE

Engine stalled back in January. Car has been at dealership ever since. I'm waiting on backordered parts to arrive to my 3rd party because so many engines are being replaced. Hyundai flat out told me that a used or remanufactured engine would eventually do the same thing. I've been told it was "catastrophic Engine failure" with shavings in my oil pan. My oil changes and upkeep were up to date which is why my 3rd party warranty company is agreeing to putting a reman Engine in. Hyundai should be made to provide new engines not remanufactured junk of the same problem. Too many people are going through what I'm going through. I have 3 more years of payments but only a year left for my warranty and still no car to drive. Here is a link to an entire group of people experiencing the same issues. My coworker also has the same year and make and was stranded on the highway last week. Her car is now at the same dealership (Hyundai of Kennesaw). I had to pay part out of pocket to get it to Kennesaw because they had a shorter wait time of 2 months vs 6 months at my local dealership. I don't have paperwork yet as I don't have my car yet. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11578129POWER TRAIN,ENGINE

On [XXX] (a Sunday, 9 pm), my 19 year old daughter was driving our 2017 Hyundai Santa Fe Limited when a solid yellow check engine light came on. No other warning lights were on. She called us, but since a solid check engine light should not indicate an emergent issue, we advised her to carefully drive the car back to school and we'd get it checked out the next day (since it was after 9 pm on a Sunday). The vehicle didn't make it that far. While driving, the car suddenly lost power and stalled. It started up again but made a terrible sound. We were able to call roadside assistance and had the vehicle towed to a nearby Hyundai dealership. The dealership tells us the car needs a new engine and that our VIN it is not covered under any of the other current engine recalls (even though this is the exact same issue as those recalls) and also said they will not repair under the 100,000 mile warranty, since we are the 2nd owners. We are awaiting a report from the dealership on exactly what happened to kill the engine, but we can infer, through the discussion with the service manage, that this is exactly the same issue happening with other versions of the Santa Fe engine -- including complete engine seizure without any accompanying warning lights or indications. This poses an imminent risk to the safety of drivers and passengers. My daughter was 20 minutes from her college dorm, late at night, and we can only be thankful she was not driving at high speed on the highway when the engine seizure occurred and also that she was not left stranded in an unpopulated stretch of highway. The vehicle is currently at Steele Hyundai (address: 24795 I-35, Kyle, TX 78640. Phone number: (512) 262-2020 ). They have quoted $13,000 for a used replacement engine. Please issue a recall on the 3.3l GDI engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11577722ENGINE

Catastrophic engine failure on a major highway. Just over 113k miles on it. 1 day prior, the car sounded louder than usual but otherwise, was working fine. I drove several places the next day and the check engine light came on towards the afternoon (yellow, not flashing, no other lights) 30 minutes before this issue occurred. I was accelerating on a busy highway and all of the sudden it completely downshifted, oil light and battery light came on. I pulled to the shoulder and white smoke was coming from the engine, horrible smell in the cabin. Car was dripping oil. I was told it was a broken rod that punctured the engine. I could have been in a major accident after decelerating so quickly on this particular highway and I was stranded on a very small shoulder fearing the car or myself getting hit for hours. As of right now, the engine is still available to be inspected.

ODI #11577737ENGINE

My 2017 Santa Fe experienced a catastrophic engine failure while driving on the highway. My [XXX] son was on his way home when the car began to make what he described as a knocking. He began to merge so he could exit the highway. By the time he made it over 1 lane, the vehicle began losing power and smoking. He barely made it to the shoulder before hearing a "loud bang" and thick, black smoke blocking his vision. Him and my [XXX] , fearing the vehicle was on fire, immediately exited the vehicle into the median. No warning lights ever came on in the vehicle, no warning, nothing. When my husband and I arrived, we found several pieces of the engine along the roadway and the oil pooled under the front passenger tire. We had the vehicle towed the next morning to the dealership, 50 miles away and a cost of $188. After almost 2 weeks we were informed by the dealership that our Engines For Life warranty denied the claim because we did not get all of our oil changes there, even though we have NEVER missed an oil change. We were quoted $21,000 for a new engine. Our service advisor informed us the point of failure for the vehicle determined to be "Cylinder 6 rod bearing failure causing rod bearing to exit vehicle at high velocity creating a hole in the block". We were also informed that this is a VERY well known issue with these engines but Hyundai had chosen to only extend warranties to select vehicles, ours was not one of them. A claim has since been filed with our extended warranty and we were told it would be an additional $600 to drop the oil pan to allow the inspection by the extended warranty company. Something has to be done. We are beyond thankful that our children were not injured but had this happened at a different time of day we could have had a significantly different outcome. There were on a highway that is very busy during the day. The undue financial hardship we have faced as a result has only further added to the stress of the situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11577570ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed failures with the engine and catalytic converter and informed the contact that the engine had no compression. The vehicle was not repaired. The vehicle was then towed to the dealer, who confirmed the diagnosis and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 104,000. The VIN was not available.

ODI #11577590ENGINE

My mil lamp light came on and all of a sudden my vehicle would not accelerate had scanner out I. My car and was told I need a new engine. Researched the theta crankahaft issues could that have caused my engine to fail? I had no warning whatsoever

ODI #11577707ENGINE

While driving car engine slowed down/lost power engine light came on, pulled over and it shutdown,. It would even try to start back up. Next day it started and made rattling noise from the engine. Towed vehicle to dealer, dealer said had a bad rod bearing and needed a new engine. Dealer and /or Hyundai would not repair this when we just paid to fix a similar issue (see below) Seems a lot of the 3.3L engines have these issues. We had a similar problem less than a year earlier, car slowed down while on interstate and would only go 35 mph. Engine would rev up but not go faster. (Danger for us and other drivers). Message came up said to take to dealer. Took to dealer said timing slipped need timing chain guides and cams' etc. $4,000 in repair. This seamed similar (Slow down etc.) to what happened this time. Seems a lot of the 3.3L engines have these issues and the dealer and Hyundai want to ignore the safety and quality issues with this engine.

ODI #11577224ENGINE

Driving on the interstate and the engine seized up. I was driving with three little children and we barely made it to an off ramp. This was extremely dangerous. After looking up the issue, I found there were 1000's of unhappy customers that drive similar models that had the same exact issue happen to them. I keep up to date all oil changes, as many other customers, but Hyundai says it's not their fault? How can companies like Hyundai sell a car that have numerous engine failures and not have a recall? I am terrified not only with the expense of the repair, but putting my children in another Hyundai, with the fear of it happening once again.

ODI #11577006ENGINE

My vehicle experienced catastrophic engine failure while driving on the freeway. It had just over 100k miles. I heard a repetitive clicking sound when pressing on the accelerator. After 2 minutes, the car shuddered and black smoke filled the cabin. When I pulled over, oil was s pouring onto the road. The car was serviced 2 weeks prior including oil change by a certified mechanic with no problems identified. I never had a check engine light. I initially had the vehicle towed to my local mechanic who found 3 ruptured holes in the bottom of the engine block. I was told that it looked like "rod failure". When I notified Hyundai corp, I was told that the vehicle was no longer under warranty due to it being purchased pre-owned and because I had surpassed 100k miles. They told me that I could file a "goodwill" claim, but that it could only be submitted via my local dealership. So I went to local dealership to discuss my situation. While there, I inquired about the projected costs of engine repair/replacement if the claim was denied and was given a copy of an estimate in the amount of $8500 prepared for another customer with the same make/model/year vehicle with similar problem - catastrophic engine failure. I decided to proceed with claim and paid to have vehicle towed to the dealership. It was only then that I was told that an initial inspection fee of approximately $200 would be assessed if repairs were not completed. Once the initial inspection was done, I was given an estimate of repairs exceeding $18,000! They also told me that Hyundai corp was requiring additional diagnostic tests in order to complete its review of my good will claim that could be performed at an additional cost of $600! At this point, I'm being asked to throw money away. This car is a lemon. My family has endured undue hardship due to this incident. I am angered that a company would not go through the effort to make things right. People do not spend $49,000 on a vehicle expecting this to happen.

ODI #11576512ENGINE

I have always kept up on my oil changes. Driving down the road all of a sudden my engine turned off. No check engine lights or anything. Toed it to the dealer and the said the motor seized. Looking online this is a known problem. Vehicle no longer coverd by warranty.

ODI #11576499ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

Vehicle has intermittent engine stalling, but is still running. Possible dangerous situation if making left turn with oncoming traffic. This has happened to many times since my owner ship. Bought this car used. I am 2nd owner. 33k mi when purchased in 3-2021

ODI #11576267UNKNOWN OR OTHER,ENGINE

I was driving down the highway when my vehicle shut off. After pulling off on the highway and opening the hood, there was a notice that the engine had overheated. Upon inspection, there was no oil nor any coolant left in the engine. I have records to demonstrate regular maintenance, and oil changes every 5000 miles

ODI #11575490ENGINE

2017 Hyundai Santa Fe Ultimate with 88K miles experienced knocking while driving. Immediately stopped and was towed to dealership. Dealership diagnosed failure of rod bearing on cylinder 1. Motor could have seized up and caused accident on highway. Dealership has inspected. No lights or warnings present when this occurred.

ODI #11575174ENGINE

Engine stalled multiple times while driving. Took it to the dealer, and the entire intake side camshaft bank and all 4 phasers had to be replaced. Engine only has 128K miles on it and has been serviced on schedule, so this should not be occurring.

ODI #11575209ENGINE

My wife was driving our kids to school and got onto the highway when the vehicle lost power. There were no warning lights before the engine failure. The engine stopped running and she was just able to coast off of the highway. The check engine light came on as well as the high temperature and other warning lights. My wife turned the car off and let it sit for a couple of minutes while she called for help. When she started the car again there was no check engine light or other warning lights. She drove the kids to school but noticed the car was lacking power. I met her at the kids school and plugged in my OBDII reader and no issues were logged on the ECU. I drove the car to the dealership and the car had very little power. The dealership looked at the vehicle and a couple of days later they told us that we needed a new engine because ours was knocking due to failed crankshaft bearings. The block, pistons, and heads were replaced by Hyundai under warranty and not available for inspection. The dealer said that they had over 20 cars at their dealership with failed engines. It took the dealer 7 months to replace the motor under warranty due to the high volume of failed engines and difficulty finding a replacement engine. Hyundai settled a lawsuit on their Theta-2 engine (4cy) however ours is a Lamda-2 engine (6cy). The vehicle never showed a low oil warning, engine knock warning, or check engine light prior to failure. We recently sold the vehicle and saw the dealership didn't report the engine replacement on the carfax (image with short block replacement). They only listed the block replacement and didn't disclose the engine replacement. I provided example from a similar vehicle on autotrader with a carfax showing similar vehicle that I believe had an engine failure without full disclosure. Hyundai has vehicles on the road that have faulty engines that don't give warnings before failure. Hyundai dealers are not reporting the engine replacements fully to avoid a recall.

ODI #11574809POWER TRAIN,ENGINE

My wife was driving down the freeway to work during morning commute when her 2017 Santa Fe just lost power, was only able to go maybe 20mph which during an early morning Bay Area commute is very dangerous... No engine light or any warning lights, this lasted for a couple miles until the next exit she pulled off still no warning indicators showing, she turned off the car for a few minutes, then turned it back on to continue to work there was still almost no power but no indicators on the dash, finally after a few minutes started driving normal again. The next day when she was on her way to work, she started getting an oil light, I drove 45min to her job checked and oil level was fine, turns out oil pressure sensor was bad. After that was replaced everything seemed normal for around 1month or so then noticed excessive oil consumption, needing to add 1qt every 1500-2000 mi, no oil leaking onto out driveway and can't see any oil leaks visually around engine. Oil consumption has gotten progressively worse, we keep it topped off every couple weeks. No we are getting check engine light and tapping sound on passenger side of engine. Codes P0346, P0021 and P0087, power is fine but tapping sounds bad and worried of failure while driving.

ODI #11574457ENGINE

Oil changes up to date and all of a sudden oil is gone, no leaks per the servicer. Engine started knocking but it is not one that is on recall. No low oil warning lights came on or anything. Now its costing half the price of the value of the car to repair which is over $7k and its not yet paid off and I got this vehicle 08/2022. This is just sad and no on can tell me why this is doing this on so many vehicles with my car vin range.

ODI #11574542ENGINE

Catastrophic engine failure.

ODI #11573966SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11574134ENGINE

Failed crankshaft rod bearing

ODI #11573864ENGINE

Engine bearing failure, sudden and without warning. Engine started to use oil between oil changes. Loud knocking started suddenly during starting and then continuous knock while running. Identical with issues related to recall 168, but my VIN does not show that recall effects my vehicle.

ODI #11573658ENGINE

Purchased Sante fe .August 2020.cash purchase I had the vehicle check by dealership several times regarding oil leakage ,, oil consumption..july 2023 stranded in texas after oil pressure switch replaced but no oil was put back in car.. [XXX] stranded in AR with children. The ENGINE BLEW AT exactly 100000MILES.failed Engine, towed car back to Missouri ....Napleton Hyundai indicated there is a warranty on the Engine only for Rod ?. Failed engine is a failed Hyundai consumer affairs .denied claim but agreed the car still has an e Engine warranty..only if rod is blown? The #3valve burned up no compression? July 2020 a recall was in place for the engine... August I purchase the vehicle with NO knowledge of possible Engine failure or recall.. Napleton informed and offered $500.00 towards a 12000.bill Now is 2024. I am without ,my life savings . Without a vehicle. My everyday has been disrupted .Napleton Hyundai cars are not safe .I am glad I was not traveling at night.when the car suddenly Died..it could have been a tragedy. Thank you please look into how safe and reliable the used cars are if not safe..used Hyundai SHOULD NOT BE SOLD..THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11572859ENGINE,FUEL/PROPULSION SYSTEM

Vehicle gave no indication oil level was low. Traveling I24 East, the vehicle began to stall, preventing any speed above 40MPH. After settling along the shoulder of the highway I checked the Oil reservoir which was completely empty. No indication was given that Oil was needed. Vehicle had not met the Month or Milage requirement for needed oil change.

ODI #11573047ENGINE

While driving at approximately 70MPH. The car went into limp mode. slowing down and eventually coming to a stop, after towing the car to a mechanic. we found out that a valve broke in the cylinder head damaging the Cylinder and engine block. Engine and Cylinder head needs to be replaced.

ODI #11572744POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

Oil compsumption noted and leakage noted by mechanic. Informed me could cause a fire in engine compartment. Unsafe to drive. I rented a car. . Engine burning oil, high oil consumption, oil leak. Reported to Hyundai. Took vehicle to Kerry Hyundai, Alexandria, Ky. Was informed that Hyundai won’t take care of it. Filed a complaint. Mediation through The Better Business Burrau. Claim was denied. I was not driving the car for a couple weeks. I am guardian of 2 school age children transporting to and from school and activities and was concerned for our safety. Took vehicle to Superior Hyundai, Cincinnati, Ohio for an oil change and reported an oil leak. Was informed there was no oil leak. Had oil changes at Valvoline, Newport,Ky, No report of oil leak. Walmart, Ft Wright ,Ky pointed out leak from oil pan. Replaced oil pan. Check engine light came on. Took vehicle to Konen’s Pittstop , Bellevue, Ky who repaired oil leak. Continued oil check for consumption. Again check engine light illumination. Recently Replaced spark plugs & wires, catalytic converter. Engine running rough. Valves going bad. If car stalls on highway an accident could occur. Hyundai has a recall in the same year and make but not for those manufactured in the state of Alabama. The dealership inspection was about a year ago at Kerry Hyundai, Alexandria, Ky. They only recommended oil changes. I cannot afford the additional engine repairs. Hyundai has prior knowledge of the engine defect and refuses a recall thereby endangering peoples lives.

ODI #11572271ENGINE

This vehicle hit 100,000 miles and starting not running normally. After stalling out in the middle of an interstate with a baby and elderly parent, the car had to be towed to a mechanic. Mechanic said the internal engine is failing, timing belt, timing crankshaft are going along with excessive oil consumption. The check engine light came on directly before stalling and breaking down which gave no time to try to pull off the road. Hyundai will not help seeing as how this vehicle has TWO warranty’s that expired just 1k miles ago. This is a danger to us, the owners, because we could’ve easily been involved in a major accident on an interstate due to this engine failing out of the blue. The manufacturer has not diagnosed the issues because they want $250/hr to diagnose.

ODI #11572084POWER TRAIN,ENGINE

I first brought my car into a Hyundai certified service center after my car shook violently and my check engine light started flashing at me. I had to pull over on the side of a busy highway which is a safety risk on it's own. the Hyundai service center "fixed" my car and I was on my way. this was In September of 2023. on February 14th 2024 the same thing happened leaving me stranded on the side of another busy highway during rush hour traffic. I got the car towed to a dealer and they are telling me I need to replace my engine since there is a malfunction with the exact same parts that they replaced in September. In September They pretty much rebuilt my engine and now, less then 6 months later, they are telling me my engine is shot and needs to be replaced. How could $6,000 worth of engine parts fail after less than 6 month? not only is that not stable financially for anyone who owns one of these vehicles, it is a huge safety risk! even if I do replace the engine in my car, when will it go out again? 5 months? maybe 6 if I am lucky? at least the last 2 times, I was lucky enough to be in the right lane already and make it to the side of the road in time. What happens if that is not the case next time?

ODI #11572114ENGINE

While driving my 2017 Hyundai Santa Fe Sport at approx 50 mph, i notice the vehicle sputtering & slightly jerking as I was going up an incline on a tall bridge. I barely made it to the top when the engine light came on & the engine failed & thankfully was able to coast downhill & pull off on the side of the road. I tried several times to restart the car to no avail. I had the vehicle towed to my mechanics shop. I had already been warned by them during an oil change that my vehicle was using excessive oil & to be watchful of that which I had been. I was using about 2 quarts of oil per week prior to t he engine failing. There were NO LEAKS, the oil was just blowing through. After changing all cylinders, the engine was still not working and I was told a new engine would be needed. (I had had cylinders replaced BEFORE I knew this was going to be such a big deal) I had the vehicle towed to Hyundai Dealership in Daphne AL where weeks and weeks of inspections and negotiations went on, all to be denied repair or replacement. Hyundai knows this engine is a problem but will use any excuse to get out of replacing it. Time to file a complaint. There are MANY out there just like me, just not enough to have an official recall I guess. A recall should definitely be considered. My car has been sitting for 4 months while I tried to negotiate with Hyundai but now I have no choice but to buy an engine & have it installed. VERY FRUSTRATED!

ODI #11571833ENGINE AND ENGINE COOLING

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving and accelerating from 10-30 MPH, there was an abnormal sound coming from the engine. There was no warning light illuminated. The contact stated that the failure recurred while driving and depressing the accelerator pedal, and while starting the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed. The mechanic determined that the engine needed to be replaced, and the failure was related to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The vehicle was not repaired. The local dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.

ODI #11571040POWER TRAIN

The contact owns a 2017 Hyundai Santa Fe. The contact stated that during cold starts, the vehicle experienced hard shifting from first to second gear. After restarting the vehicle, the failure was corrected. The vehicle was taken to the local transmission specialist who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 105,000.

ODI #11571109ENGINE

While driving in rush hour on interstate 75 on my way to work, my 2017 Hyundai Santa Fe completely shut off without any warning lights or indication of any problems. I had to drift without power in my vehicle to the far right shoulder over 4 lanes of traffic. I was towed to a Hyundai dealership who confirmed my engine seized due to a rod bearing issue. A rod was thrown due to engine wearing bear.

ODI #11570526ENGINE

Urgent Petition for Rulemaking and Safety Investigation into Hyundai 3.3L V6 Lambda II Engine Failures. See Attachment For Details

ODI #11569664ENGINE

1. the emission control symbol has come on 2 or 3 times recently, mechanic says they don't show a problem and owner's manual says not to drive until this problem has been resolved. I have oil leaking on driveway, had it back in 3 times for that and they don't find anything. I have had fuse for accessories replaced twice and first time I try to charge phone it blows the fuse. Had this car since 2019.

ODI #11569469ENGINE

This incident involved our 2017 Sante Fe XL V6 with Lamda II engine with 61,000 miles. Up until this incident, we have had zero issues or warnings from the car of any problems. My husband was driving and slowing as he was approaching a light, while without any warning, the car stopped responding (electrical shutoff and gas would not accelerate). This was in the middle of a two-lane road with speed limits of approximately 40mph. Luckily, there were no others around him at the time of the incident. Upon taking it to an independent dealer, they diagnosed the issue with an engine knock and told us we needed a new engine. After transporting to the Hyundai dealer, they indicated it was a timing issue and needed to replace all CVVT and timing components. They did not investigate the knocking sound and admitted the repair of the CVVT could still result in the engine failing. I mention this because it is clear this engine issue is widespread and known. And yet, despite knowing this, this Hyundai dealer was willing to knowingly put me, my family, and the general public at risk for a more catastrophic engine failure in heavy traffic. Until Hyudani is forced to address this issue, this will continue to put countless lives a risk.

ODI #11568958POWER TRAIN

I was driving down the road to get dog food when all the electrical went black on the car and it started down shifting, it quickly came back on It put my safety and others around me at risk as I was on [XXX] in Eustis a high traffic area in the middle lane and close to nowhere to get on the side. The next day it had started knocking - the rod bearings, I turned it off quickly and that was the last time I had turned it on. I had taken it to the shop and they said the engine will have to be replaced. We have had this (2nd owner) car a little over a year. Owe 24k on it and they are telling me it will be 14k to replace the engine. Towed it to our local Hyundai where they are saying the same and there is no recall on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11568988ENGINE

Catastrophic engine failure while driving - engine rod punched a hole through the engine. Up to date on oil changes, no lights on until it happened.

ODI #11568704ENGINE

The vehicle has a very significant oil consumption issue. We are putting oil in every couple weeks but there is no sign of oil leaking out of the car. While driving the car on the highway one day, the car started to sputter and shake badly. We took the car to a mechanic and we were told the compression in #4 was shot. We just had the car inspected at the local dealership a month prior and nothing was indicated as being wrong.

ODI #11568487ENGINE

Findings from Rick Case Hyundai Service Department in Duluth Ga: Intake sprocket came apart. Bolts sheared off causing metal to go through the engine, with sprockets rubbing on timing cover. Recommendation from Rick Case Hyundai service department to replace the engine.

ODI #11568549ENGINE

I loved my 2017 Hyundai Santa Fe and faithfully got my oil changes. In [XXX] days started my car and heard a knocking noise as I drive home the noise got louder and louder. I took it to a Hyundai dealer on 12/21/23 and dealer said Rod bearings failed and I need a new engine and I had to pay $12K cause it’s out of warranty. The engine is only 6 years old and should not fail with routine maintenance. Hyundai will do nothing. Hyundai had a recall on engines built 1/26/17-2/13/17 and my car was manufactured on [XXX] - just [XXX] days before and has the same exact problem as the recall but they won’t replace my engine. [XXX] it didn’t lock up and cause an accident while I was driving the car. There are many others with this failing Lambda 3.3 engine and we need help! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). The contact wanted to add the engines fail with no warning lights. Hyundai doesn't have a sensor for the failing part and no low engine light.

ODI #11568551ENGINE

Noticed a slight loss of power on a 4 hour road trip. When we stopped for gas the vehicle was shaking at lower rpm and the engine light came on at that point. I took it to a mechanic within 45mins of noticing the issue and it was scanned and a few other tests. Mechanic said cylinder 6 was misfiring, spark plug was covered in oil and compression test showed less than 20 psi. He said we were lucky to make it into town like that and we did not get stranded as there is poor service where we were. I had to get the vehicle towed approx 300km and sort out rides for my family along with a vehicle full of hockey gear and a weekends worth of clothes food. The problem has not self corrected. I will be taking it to my local mechanic to get a 2nd opinion. Currently the vehicle will continue to sit in my front yard until Hyundai wants to fix it for free.

ODI #11568316POWER TRAIN,ENGINE

On [XXX], I was driving southbound on the highway near Elizabeth City, NC when all of a sudden, my vehicle decelerated from 65 mph to 20 mph (limp mode) with no warning except for the sudden onset of a knocking noise in the engine compartment and the check engine light coming on immediately before entering limp mode. I was in the passing lane and thankfully was able to safely make it to the shoulder of the road. I had the vehicle towed to an independent engine and transmission shop where I was informed that the timing chain had caused severe damage to the engine, including metal shavings in the fluids. I had just had an oil change 3 days prior and am the second owner of the vehicle. It only has approximately 78,500 miles on it and I have only owned it for three months. I have insured that all maintenance was up to date and verified with the dealer that it had been maintained per the maintenance schedule prior to me purchasing it. The engine seems to be a constant and known problem for 2017 Hyundai Santa Fe’s with the 3.3L engines, and it truly needs to be addressed before someone is seriously injured or, worse yet, killed from not being able to safely make it to the shoulder of a road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11568218ENGINE

Engine seized while driving down the highway. No warning, check engine, etc. indicators preceded the incident. Vehicle has <80,000 miles on the engine. I am the original owner.

ODI #11567373ENGINE

My engine randomly and failed one evening that we were driving. It made an Odd sound as we were driving 35 mph down a hill and it just shut off completely. After taking it to the dealership we bought it from we were told the engine needed replaced. We still owe $14,000 on this car and it only had 71,000 miles on it. There were no indications that this was going to happen, no warning signs or signals. This vehicle was maintained regularly and very well.

ODI #11566979ENGINE

I own a 2017 Hyundai Santa Fe and have noticed excessive oil consumption in between regularly, scheduled oil changes with my personal mechanic for the past 8-9 months. At NO TIME did any error or sensor codes or warning lights come on. At one point, it was down 5 qts of oil! I reached out to my local dealership for an oil consumption test, but they were booked out and I was told to watch it. The service rep indicated since I had an extended warranty, the powertrain is good for up to 100,000 miles. On Nov. 24, 2023, without any warning sensors going off, the engine suddenly went into limp mode - no acceleration from 70 mph to approx. 45 mph on Hwy. 5. We immediately exited and when we restarted the engine, the check engine light came on. We immediately called AAA to tow our car home 90 miles. Our mechanic confirmed from the error code that Master Cylinder #2 had loss of compression. The engine only had 74,400+ miles and the oil was low again, despite having it full when we left for our trip. We had a scheduled appt. with the local dealership for Dec. 18th, but were able to tow it in on Dec. 7th. Hyundai Corp had agreed to pay for the full diagnostic fee, however, when they inspected it, they too got the error code for loss of compression and that the car needed a longblock replacement. Hyundai Corp denied it on Dec. 7th. All recalls have been performed. I tried calling Corp for assistance and my case was escalated but they again denied any help due to no warranty. The dealership offered $2,500 trade-in value, however, I feel that this amount was low-balled and they claimed it would cost them $15,000 for it to be re-sellable to replace the engine and a laundry list of other items that needed replacement (i.e. battery, hoses, etc.). We immediately went to claim my vehicle from the dealership and have it parked in my driveway awaiting results of a BBB claim The vehicle is currently parked in my driveway and is inoperable. The value has decreased

ODI #11566854ENGINE

Like many others, my 2017 V6 Santa Fe is afflicted with the excess oil consumption flaw, and has sustained damage beyond repair. Same as others, NO warning whatsoever, no check engine or oil light came on. After noticing a clicking/rattling noise when accelerating, took to my mechanic. Four of the six quarts of oil that was supposed to be in the engine had burned and consumed internally. At 124,000 miles so beyond warranty, and even though I contacted Hyundai they of course said no guarantee there would be any coverage or compensation, despite many others having the same issue. I'm grateful mine did not leave me stranded on the highway... Hyundai MUST BE HELD ACCOUNTABLE for such a known and widespread flaw. Why no recall??

ODI #11566690AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

We noticed that we had our airbag light was on in our dashboard along with that we also notice that the buttons and horn did not work in to the steering wheel. When we took the car to get checked by the Hyundai dealership in Lakewood. We were told that the clock spring was the cause of this problem to the airbag, horn, and the buttons not working. They told us that this clock spring part it was broken and it needed to be replaced. Our concern is the number one safety which making sure that all of the airbag and horn to be working. When this was communicated to the dealership person he response was that he could not say anything much about other then him saying that it was not under warranty and it was due to the mile of the car. Which I the moment we told them we totally understand about warranty and miles to the car but the safety of someone should not be put at risk just because of one part that connects all of this things. To us this is safety concern due to the airbag and horn not working. We are not sure by us reporting this would be something can be considered for a recall or be done about without costing any money to those who own a vehicle like this.

ODI #11566080ENGINE

While driving on the highway, the engine cut out and died. It appears the engine seized. This is similar to the issues with the Santa Fe 2.4L engines, however this engine is a V6. According to a mechanic that inspected the engine, it appears that the engine had been burning engine oil, which ultimately led to the engine failure. There was no warning prior to engine failure. The engine failed while driving on the interstate, and the car coasted to a stop on the hard shoulder and would no longer start.

ODI #11566081ENGINE

After 106,000 miles on a long trip home acceleration stopped working on the highway and heard a clanking noise. We had complete engine failure and were lucky enough to make it off the road safely. The engine can't be repaired or replaced and is out of warranty.

ODI #11564792ENGINE

The rod bearings went out in the engine causing engine failure.

ODI #11564402UNKNOWN OR OTHER,ENGINE

My Ex and I purchased a 2017 Hyundai Santa Fe Limited Ultimate 3.3L engine. We always took the vehicle to the dealership for any and all services. We paid off our loan on the vehicle mid 2022. In December of 2022, the vehicle died. No warning lights or signs of damage. Beginning of 2023 I had the vehicle towed to the dealership. I was told that the engine needed replaced. After researching, I discovered 420 of the same vehicle had been under RECALL campaign 168. I believe wholeheartedly that my VIN was missed during this recall, as the engine in my vehicle died for the exact same reason as the other 420 vehicles. This is a recall! I’ve been in contact with Hyundai and told that because the vehicle is no longer under “warranty”, it will not be covered. However, Federal Law says that any vehicle with a recall is covered for 15 years after the first purchase of the vehicle. I did approve repairs because when you pay off a vehicle, you hope that the corporate office of Hyundai will honor the contract of following through with recalls. I’m in the process of getting disability. Im having surgery on my Back Nov. 2nd. I’ve been diagnosed with an autoimmune disorder this year and have many follow up appts and physical therapy that I have not been able to make the appts due to not having a vehicle. In April, my ex was going through some mental health issues and kicked me out. I’ve been staying at a family members Airbnb but it’s 1 hour away from all of my doctors. I feel that Hyundai is not honoring the Recall because they missed my VIN during their initial inspections of the defective parts. Many other complaints of Engine issues have been posted on the NTSB website along with my own. A Hyundai rep that I spoke to today suggested I contact the BBB in hopes there is something you could help me with. I feel this is a huge disruption in my life as I should be focusing on my health, however I have no means of transportation, even after paying off the car. Vin [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11564096POWER TRAIN,ENGINE

On 11/6/ 2023, while drive on the turnpike my check engine light went on and vehicle went in limp mode. I was scared and felt unsafe as I did not know what was happening. Got vehicle to dealer and P1326 was the code. Vehicle needs new engine. BCT test failed. Hyundai not helpful even when documentation provided.

ODI #11563711ENGINE

The engine in my 2017 Santa Fe failed without notice. Upon starting the vehicle on 12/12/23 it would not run and upon checking had burned through oil leaving none in engine. This resulted is burned out spark plugs and leaving the car no longer able to drive. I took vehicle to dealership where spark plugs were replaced and engine failed again on test drive with technician. Hyundai contacted multiple times and refused to asssit with repairs despite multiple engine failures.

ODI #11563261ENGINE

The motor locked up with no warning and we lost all vehicle power and left us stranded. All maintenance and oil changes have been kept up with regularly. I have been reading up and Hyundai did a voluntary recall for only a few motors that were manufactured over about a 3-week period that were having this same issue. Apparently, our vehicle was not covered under that recall even though it is having the same problem. We had it towed to a dealership and they said that this is a known problem and they see this very often. We spoke to Hyundai and they told us that it was not a known problem and they were not going to warranty it because we were the second owners. Upon conducting some additional research, we found that this issue is known to occur in these vehicles. The internal bearings wear out between 80 and 120 thousand miles, resulting in the motor locking up without any warning signs, such as a check engine light. Our vehicle had only reached 92,000 miles. We had the vehicle towed to our mechanic and he opened the motor to confirm that the bearings did go out prematurely and caused this issue. This is a huge safety concern. If we were on a highway when this happened, it would have been catastrophic and deadly especially when it happens without any warning. The vehicle is available for inspection if needed.

ODI #11563355ENGINE

Hyundai Is aware of the connecting rod bearings inside the engine may wear prematurely, which can result in engine damage. However, when I contacted Hyundai about having this issue with my 2017 Santa Fe, they said my vehicle year does not qualify for the extended recall (10 years/ 120,000 miles) which they have on other vehicles years that are experience. My vehicle currently has 92525 miles. My complaint is I believe Hyundai should cover my 2017 vehicle, knowing that they have this issue with their engine. Any enforcement action or advice that NHTSA can provide would be appreciated. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11562585ENGINE

Engine failed due to excessive oil consumption while driving. Safety was put at risk due to poor build leading to failure while driving. It has been inspected by the manufacturer and was determined it needed to be replaced entirely. Low engine oil light came on, replaced oil, then shortly after failed while driving, after codes disappeared.

ODI #11562587ENGINE

Engine failed at 62k miles without any warnings lights or indication of an problem. The engine knocked and seized, creating incredibly unsafe driving conditions with ZERO indications from the car other than hearing the engine noise. The Hyundai dealer confirmed I need a new engine due to the knock, and it is not covered by any warranty as I am not the original owner and the warranty expired last year and at 60k miles.

ODI #11562279ENGINE

Auto was being driven and upon getting to destination knocking/tapping sounds where heard coming from the engine compartment. No warning lights notification or issues prior.

ODI #11561775ENGINE

2017 Santa Fe with 115k miles had its last oil change in June. It still has another 4k before it is due again. The motor started making strange noises. I checked the oil and had to add 4 quarts! Engine started knocking bad. Left me and my family stranded 2 hours from home. I had oil issues previously before my warranty went out. Hyundai is refusing to address the oil consumption issue and replace my motor. Please help! This isn’t right.

ODI #11561644VISIBILITY/WIPER

The panoramic sunroof spontaneously shattered while driving under normal conditions. It sounded like a loud gunshot and then shards of the glass fell into the car - luckily the liner caught the majority of the shattered glass. The vehicle is currently at a dealership to fix the damage. I am fortunate that no other cars were around me when the spontaneous shattering happened. The loud noise caused me to slow down considerably, and some glass shards fell backward. If the glass shards had fallen into the vehicle it could have cut me. The dealership has no idea why my sunroof spontaneously combusted, but after doing some research, I saw that Hyundai has had this happen to many other of their vehicles with panoramic sunroofs, and they have gone through a handful of class action lawsuits over the damage. As it is the holidays, I have yet to hear back from my insurance company, but I have started the process of filing a claim online - however, the online form said I would need to call since the damage is on the sunroof which fell under a specialty circumstance. There were no warnings, messages, or other symptoms before the failure. The shattered glass came out of nowhere and without warning.

ODI #11561262ELECTRICAL SYSTEM,ENGINE

My engine failed with regular oil changes at less than 120k miles with NO warning. It was 9 at night and it completely shut down on the highway. The hazards, brake lights, etc were not operable! I was almost hit by traffic three times due to not being able to turn on hazards and brake lights not working. I could not even place the car in neutral. Thankfully, the local police department was finally able to assist me but it was a frightening experience and Hyundai is doing absolutely nothing about it.

ODI #11561311AIR BAGS

air bag warning light repeatedly goes on and off. code B1764, B1490, sometime both.

ODI #11560893ENGINE

Excessive oil consumption, loud knocking.

ODI #11559891ENGINE

Oct 31 the car was diagnosed with very low to no oil. Dealership added oil and all problem went away. 1 month/2000 miles later, the car began to have a knocking sound while driving on the highway. I pulled over and the oil was low so I added oil to get my home. Re-entered the highway and the engine just stopped. I was able to pull safely to the side of the road.

ODI #11559648STEERING

Steering wheel sticks and will not turn or adjust until forcefully manipulated , then snaps sharply causing a change in direction of the vehicle. Dangerous to our family while driving.

ODI #11559688ENGINE

after taking my Hyundai 2017 Santefe sport car to dealership and told them about engine being sluggish they replaced the sparkplugs and changed oil . Six week later the engine died as I was driving on a highway I was able to pullover but could have been worse. There was no warning lights it just died. Looking on line I seen that this company has had problems with engines failing and had a class action against them ( my vin was not part of that). Dealership never mentioned that this could happen to my car. I think the dealer was negligent in not informing me about potential problem. I now have no car to drive and I am still waiting for dealership to tell me what my options are.

ODI #11559628ENGINE

My engine light has come on 5 times over last 6 months. Each time My car started hesitating as if it were going to just just stop in the the middle of the street. Each time I had it towed to dealership. The following were replaced: exhaust manifold, intake manifold, engine coil, head gasket. The oil consumption test could not be done because this occurred before it ever reached 1K. The engine is rapidly consuming oil. It is now at the dealership for the 5th time. Put 5 quarts of synthetic oil in car 3 days ago because dealership could not fit me in. Car began to suddenly decelerate again on MassPike . Fladhing engine light came on. Drove off ramp and had it towed. Waiting for a 5th diagnostic.

ODI #11559181STEERING

The car has a steering defect. The defect causes the car to wonder from lane to lane requiring the driver to constantly make corrections. This is especially dangerous when you are between two vehicles. The car has been back to the dealer numerous times and they state that there is no problem with the steering. Hyundai National claims claims that the defect does not exist.

ODI #11559203ENGINE

knocking noise. check engine light came on. took to my mechanic and its a total engine failure. ball bearings are loose and leaking oil and could have catastrophic damage at any moment.

ODI #11558259ENGINE

Driving on highway going about 75 mph and engine powered down and went into limp mode and that is when check engine light came on. Had my kids and myself in the car and had to switch over multiple lanes at slow and unsafe speeds on highway with other vehicles traveling 70-80 mph. Have had oil consumption issues (go through a quart a week) that no dealer would look into unless covered by Hyundai. Diagnosed that cylinder 2 is dead in engine and engine is no good anymore. Only 107,000 on vehicle.

ODI #11558225STEERING

While driving the vehicle there is a noticeable “locking or sticking” in the the steering wheel while driving. This issue is most notable at a driving speed over 35 mph. Due to the vehicle not having a steering fluid reservoir, it is not possible to see if the power steering fluid is below the recommended levels.

ODI #11558069ENGINE

The engine failed all of the sudden going down the freeway at 70 miles per hour. The engine has been maintained and there were no issues with it. The engine is available for inspection. My life was put at risk as I was on the freeway and the engine stopped working all of the sudden, I actually avoided an accident while driving because of this issue. The vechile has not been inspected by the manufacture since it got towed to my apartment and my insurance will not cover mechanical issues so they have not inspected it. No lights engine lights were on prior to this incident. Please help me.

ODI #11556910ENGINE

The engine head has cracked. It is very difficult to find a motor because it is such a common problem.

ODI #11555938ELECTRICAL SYSTEM,ENGINE

I was driving on the highway, and suddenly oil and battery light came on and engine stopped and I had to pull over. The only warning was the check engine light came on when I started it 10 minutes before the engine died.

ODI #11555498ENGINE

The engine had oil consumption issues that were addressed with dealership. The engine then just seized up and stopped working one day while driving down the road.

ODI #11555030ENGINEFIRE

While I was stopped at a stoplight turn lane in my 2017 Hyundai Santa Fe sport, smoke started to come out of my engine. I removed myself from the turn lane and got my car into a parking lot, and within a minute, flames appeared from the engine. I do not recall a warning light alerting me, as I was focused on getting the car to a safe place. I called 911 and the fire dept put out the flames as it consumed the front of my car. The whole engine area is toast, so not sure of the cause, and insurance will be processing the claim as a 100% loss. I was up to date on my service/recalls and the car had just hit 90,000 miles. We had recently checked fluid levels, so that was fine, but I did notice when driving the day before and that morning on my way to my destination, that the engine/ car seemed to be a little off or running a little rough. That may have been the precursor to the engine fire I experienced.

ODI #11554963ENGINE

Without any warning the car stopped running was able to pull over. Called for tow to dealership who after 30 days said it was the engine. Less than 50,000 miles

ODI #11554536ENGINE

Engine failure at 145,000 miles. Has been having extreme oil consumption and taken to the dealership a dozen times. Repeatedly told there is not an issue. Car shut off at 70 miles per hour on the highway with myself and three passengers inside. The check engine light came on mere seconds before cutting off. Dealership now states there are two holes in cylinder 2.

ODI #11554548ENGINE

Engine seized while driving

ODI #11554362ENGINE

My vehicles 3.3l engine suddenly seized while pulling out from a stop sign in the intersection. Thankfully a group of guys saw this and were able to assist me in moving the vehicle out of traffic. Prior to this occurring I had noticed that it had begun to burn a bit of oil but I routinely checked it. Sounds similar to issues that Hyundai has had with some of their other engines that are now being covered under an extended warranty.

ODI #11554222SERVICE BRAKES

When driving front right brake caliper locked up and would not release, after replacing brake pads, rotors and calipers on both front right brakes. I drove my car about a week and car brakes locked up again…I then had to have my car towed to the mechanics. Where they discovered that the ABS module was bad, this is the same part that is causing fires in many others Hyundai vehicles but somehow my car was exempt from the recall and after having issues with getting the part and having to rent a car and borrow a car for several weeks I finally got my car fixed almost $3000.00 later. Seems to me this part is a common problem for many people. Thankfully I was not in an accident due to the brake locking up, I will say I had a little fear when driving my car for several weeks after the 2 incidents.

ODI #11553970ENGINE

The engine oil drained out almost all at once. An independent mechanic found a hole in the valve cover. He said it would be expensive to take the entire engine apart but that something had clearly come apart and flown through the engine, causing a large crack. Oil had splashed all over the top of the engine. There was no fire, but there could have been. We stopped driving it right away. We have not yet brought it in to the manufacturer, but we have read that there are many failures of this engine (3.3 liter) around this mileage (124,000). The emission control warning light had come on a few days earlier, but not the engine oil warning light.

ODI #11553767ENGINE

The car has 77k miles on it and has received regular maintenance and oil changes at or around every 5k miles. It was brought to the dealership after the engine was making noises and a check engine light came on. This is where they diagnosed it with a timing chain issue and metal shards in all of the engine fluids. We are the second owners of the car and because it was out of Hyundai’s warranty they would not cover it, leaving us with a $15000 lemon. Without getting it repaired, the engine can stall or combust at any time. There is no reason why this engine should need to be replaced other than faulty parts produced by Hyundai.

ODI #11553832STEERING,ELECTRICAL SYSTEM

My steering wheel locks up when I am driving and making turns.

ODI #11553880ENGINE

I wrote two documents outlining my complaint and information about the service on this vehicle that might be helpful in understanding the big picture. I have filed a consumer complaint with the Attorney General's Office. They suggested I also file a complaint with NHTSA. I have uploaded my written statements and supporting evidence for this complaint. There was no fire in the vehicle but there was so much smoke coming from the engine the person driving could not see the rode, other vehicles, or a clear path to safely get the car off the freeway. Luckily she was able to move the car onto the shoulder of the rode as she was driving in the far left lane. She did not crash the vehicle into the median.

ODI #11553896ENGINE

11/06/2023 I was driving down the hwy when I heard a loud knocking sound coming from the engine, so stopped at a gas station only to find out that the engine had no oil in the motor and the oil warning light did not come on and the engine started losing power so we had it towed to a dealership to have them diagnose the problem and they said we are going to have to put a new engine in the vehicle in which I'm going to have to do cause I have a loan on this vehicle. Good thing we were getting off the freeway before the vehicle started to loose power and catch us right in the middle of traffic. I was not alone in the vehicle at the time of this issue.

ODI #11553644ENGINE

2017 Hyundai Santa Fe 7 seater died from engine failure due to no oil. Oil was checked by Earnhardt Hyundai 4,000 miles/10 months prior. Car never gave any indication that oil was needed or engine problem was imminent. It just died in the HOV lane and would not start up. Obviously it's very dangerous and unnerving when your car just stops out of the blue. Also since it's past 100,000 miles Hyundai is not offering any help with engine repair. On the internet there are numerous reports of this same thing happening to other 2017 Hyundai Santa Fe owners.

ODI #11553411ENGINE

While driving home one day my car lost all power. All the warning lights on the dash came on and then my car was dead. I managed to safely get off the road but had trouble getting the car to stop. Once stopped safely, my car would not restart. It would crank but would not turn over. My car ended having to be taken to the dealer for diagnostic, only to be told me engine was seized. My car had 58,415 miles on it. No indication that there was anything wrong with the engine.

ODI #11553324ENGINE

In October of 2022 my check engine light came on when I took it to Oreily's error code P1326. When I searched code it was part of a recall indicating excessive connecting rod bearing wear. I called Hyundai of Del Rio which is about 80 miles from where I live. They told me to bring it in to address the issue they fixed the issue and advised me that there was an additional recall for the breaks. (recall 22V056000) They told me the parts were ordered and they would call me when the parts arrived. Now October 2023 my check engine light is on once again, called Hyundai Corporate and opened a case with them. They told me to take it to the dealership, called the dealership and asked for a tow they said they did not have one available. They advised me to get a tow and a rental car if the problem was with the warranty I would be reimbursed. My car was towed 10/24/23 and as of today no one tell me what the issue with my car is. When I call, they give me the run around. Hyundai corporate said they have not heard from Hyundai of Del Rio and Hyundai of Del Rio says they are waiting on Corporate. Corporate assigned me a case manager who stated I will not be reimbursed for tow or rental which is placing me in a financial hardship. I have spent 1K so far case #[XXX], case manager said we do not know what's going on and have not heard from dealership yet. He stated I can call I asked him not too since I am afraid, they will delay the process more. 11/1/23 I spoke with Dewayne at the dealership he stated yeah, we heard you opened a case and Hyundai said you will have to wait until they decided what's going to happen. How can they do this? It's my car do I not have a say in what they do to it? Do I not have a right to know what's wrong with it? am I not entitled to reimbursement? I have asked repeatedly for a loaner to cut the cost of the rental which is almost $70 dollars a day. The parts for the break recall were there and I was never contacted to take my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11553103AIR BAGS,UNKNOWN OR OTHER,ENGINE

I purchased this vehicle 05/05/2019 as a certified pre-owned vehicle from the dealership. I have kept regular maintenance on the car. Three same day of purchase, the engine quit as I was driving it. I was making a left hand turn and it quit while I was in the intersection. My children were in the car. Hyundai replaced the engine, but about a year and half later, that engine did the exact same thing. This time I was coming off the freeway. I can't imagine the possibilities if this had happened while on the freeway. Now, the engine is making the same sound as with the first two engines. I took it to Hyundai, and they claim it's normal. The car has issues where I will be trying to safely merge into traffic and it will hesitate. There are multiple intermittent issues that occur, but the scariest is knowing how the first two engines felt/ran and sounded prior to their failure, and once again experiencing those exact issues. How many times should an engine have to be replaced in a four year period? It is very likely that one of my children could be fatally injured depending on where we happen to be when this most recent engine fails, because it will - guaranteed. Online forums are full of thousands of people who purchased vehicles from Hyundai that have the EXACT same issue. No check engine warning. Just a rough sounding engine, and then it will just quit as they're driving. Something needs to be done. Lastly, June 18th, 2023 I had a collision with another vehicle. I collided with another vehicle, my front end to the other drivers driver's side. My air bags did not deploy. Nobody was injured, but I truly feel my airbags should have went off for the amount of damage to my front end. Pictures will be included.

ODI #11552225ENGINE

Vehicle has 139k miles, regular maintenance, and engine had catastrophic failure at city street speeds when crankshaft and/or connecting rods failed. Hyundai advises that our vehicle VIN is not covered by their recall for this same issue. They say it only pertained to a small footprint of that manufacturing year. We still owe several years on this vehicle, and the cost to replace engine (with an equally problematic engine) will cost almost as much as we still owe, basically causing us to purchase the car twice. There should be some kind of recourse on these 3.3l engines with all the same issues. Reddit is full of people with the exact same issues. Our local shop quoted us at $11k to replace the engine.

ODI #11552272ENGINE

Engine failed while driving. No warning lights. No check engine lights. Lost complete power whole driving at normal speeds. Complete engine failure. Regualr maintenance records kept. 104k miles

ODI #11552295ENGINE

I was driving my 2017 Hyundai Santa Fe with 70,039 miles on the odometer. The engine shut off without warning while I was driving it. No check engine or any indication of a problem was displayed. This created a dangerous situation for myself and my 5-year-old daughter as I had no choice but to manage to push the vehicle out of the roadway to a safe place without power steering. Exiting the vehicle with a child in a car seat was equally dangerous and not a viable option. Capital Hyundai in San Jose CA inspected the engine and reported the engine siezed and required replacement.

ODI #11552010ENGINE

I bought the vehicle used and have had it for less than 2 months (to the date of the incident). I checked the oil before a long drive which was 2 weeks before the incident. Oil was topped off and looked and smelled fresh. I began to notice a knock followed by a check engine light for camshaft position sensor. I shut the car off immediately. When I checked the dipstick (2 weeks after our trip) there was not a drop on the dipstick. There are no signs of oil leaks to be seen. I drained what was left in the crankcase (less than a quart) and it was silver, thick, with metal flakes all in it. I refilled the crankcase and did not solve the knock (I ran it for 2 seconds after refilling it to test it). I contacted Hyundai with the issue and they asked that we make an appointment with our local dealer to have it inspected (closest appointment was 2 months out). The car has not run since I changed the oil (2 months ago). I checked the dipstick yesterday and it was still topped off. This rules out any oil leaks. The engine is eating the oil with no oil smell or smoke. There were no warning lights for low oil or low oil pressure. Our inspection is tomorrow so I am hoping they can do something about this.

ODI #11551818ENGINE

I was driving down the freeway when all the hazard lights came on, the rpms went all the way to 6000 rpms and then I had no acceleration when I pressed the gas pedal. I somehow made it over to the right lane and pulled over. The car would not restart so I had a tow truck take it to the dealership. Hyundai will not honor their warranty because I couldn't come up with the receipts for my oil and filters. The engine, Theta II, is well known to consume too much oil and sieze engines.

ODI #11551319POWER TRAIN

Driving down rd at 35 mph felt a sudden jolt and loud noise, car lost power and all lights came on. Coasted to a safe driveway and shut it down. Tried to re- start and it was a loud racket so immediately turned back off. Crazy thing is the oil was just changed , no leaks in garage or warning lights. Now I’m stuck trying to replace an engine that should’ve lasted more than 5 years!

ODI #11551206ENGINE

Engine made knocking noises and was towed to a mechanic. Mechanic discovered metal shards in the oil pan and all signs pointed to being well maintained. We bought used from CarMax and are the 2nd owners. Mechanics best guess is engine failure due to defect and high oil consumption with no signs of leaks. No codes, no check engine light, no low oil pressure light. No warning. Oil changes were completed by us and valvoline at regular intervals. Safety risk of engine failure while driving and causing an accident. Car was successfully pulled to the side of the road. Hyundai dealership unable to help with repair assistance as we are second owners and warranty did not transfer. Researched community chat forums and this seems to be a common issue for this engine to fail.

ODI #11550768POWER TRAIN,ENGINE

Morning of October 16th, wife said engine "clicked" at start and then stopped at idle. I checked oil as it had been changed week prior and all levels were normal, then performed diagnostic with Carista tool and app, no codes. That evening while on the way to my 4 year olds practice, the car stopped in a lane of travel on a main cross town thoroughfare in Charlotte NC in rush hour, my wife, 4 year old, and 1 year old in the car. No light or indicators AT ALL ever came on NOTHING, no check engine light, nothing. Had it towed to local shop and he said this is the 10th or 11th Santa Fe we have seen with the V6, it most likely is the motor. So he does prelim diagnostic and suspects a thrown bearing and recommended we tow to Hyundai dealership, just at 70k, how is this possible? We are second owners and our VIN does not qualify for campaign 168. Shocking to now realize this appears to be an ongoing issues with this engine

ODI #11550850ENGINE

Engine light came on and then the engine lost power and had to be towed to dealership. Dealership said it was internal engine failure. Requested oil change documents for the past 6 years. First/original owner and vehicle only has 74,139 miles on it.

ODI #11549527ENGINE

Engine failure. The vehicle was towed to Crenshaw Hyundai in Burlington, NC. Crenshaw Hyundai advised me the engine needed to be replaced due to rod failure. I cannot confirm if the parts are available for inspection. Engine failure while driving causing a stall. The problem has been verbally confirmed to me by Crenshaw Hyundai. The problem has not been inspected by police, insurance representative, or anyone else other than Crenshaw Hyundai. There were no warning lamps displayed prior to failure of the engine.

ODI #11549591ENGINE AND ENGINE COOLING

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated when checking his oil he observed that the level was very low. The contact stated that he had noticed that when he was accelerating he would hear an abnormal knocking sound from the engine. The contact stated that he checked the oil and again saw that the level was dangerously low. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the PCV valve needed to be replaced. The vehicle had been repaired, however, the heavy oil consumption continued. The contact had an oil consumption test run and was advised that the vehicle was not at the threshold for engine replacement. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 48,000.

ODI #11549618ENGINE

We were driving down the road with zero warning noises started to come from the car and the entire car shut down. We drifted to the side of the road from the momentum. Tow truck was called and the mechanic states the engine is completely blown. How may people need to report before this is addressed?

ODI #11549639ENGINE AND ENGINE COOLING

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving at approximately 65 MPH the vehicle had begun to make an abnormal banging and knocking sound from the engine compartment. The contact pulled over, turned the vehicle off, and checked under the hood for any debris or loose engine parts that could account for the banging sounds. The contact turned the vehicle back on normally and there was no engine noise, however when he placed the vehicle into drive (D) and depressed the accelerator the loud banging noise started. The contact stated no warning light was illuminated. The contact drove the vehicle back to his residence and checked the oil and noted that the dip stick showed no oil at the tip. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000.

ODI #11549102ENGINE

I have had the 2017 hyundai santa fa for about 6 months. I've had regular maintenance on the vehicle and out of no where it got a loud knock and clunking noise. Upon researching I've found thousands or people with the same 3.3 engine as mine with the same exact problem. Maybe it's kind of the same deal going on as the 2016 engines. No there was not any lights on but now there is a engine light and loud knocking.

ODI #11549171ENGINE

I had just had my inspection done 8/31/23 (96,759 miles), they checked all fluid levels as a curtesy and engine oil was fine. on 9/17/23 my vehicle went into safety mode and would not go over 40 mph. No engine oil lights or check engine lights came on. I pulled over and checked the oil and there was barely any. I added two quarts of oil and it started running fine immediately. The next morning, I checked the oil again and added another quart. On 9/19/23 I took it to have the oil changed (99,534 miles). On 9/22/23 the car started making a funny noise, pulled off the freeway and as we were trying to reach a safe spot to stop the engine blew a rod (100,004 miles). Again, no engine oil lights or check engine lights came on. This is a reoccurring theme in the research I have since done. This could have blown while driving 70 mph on a freeway! It also left us in a bad part of town in the middle of the night. I owe $10k on the car, the dealership wants $14k to fix it, the car is only worth $15k when it's running.

ODI #11549017POWER TRAIN,ENGINE

The engine of my 2017 Hyundai Santa Fe started making a loud knocking sound on 9/29/2023. I took the car to a certified mechanic who said that the engine had “thrown a rod.” I researched the NHTSA website and found NHTSA Part 573 Safety Recall Report No. 17V-578 dated Sep 20, 2017. While I never received this notice, the Descriptive Information and Description Defect mirror the problem with my car exactly. The recall was for 3.3L “Lambda” engines produced at the Asan Plant (Korea) between January 26, 2017 and February 13, 2017. My car was produced February 7, 2017.

ODI #11548747ENGINE

At approximately 74,000 miles, our 2017 Hyundai Santa Fe Ultimate with the 3.3L V6 exhibited a total loss of power from the engine, while driving at non-highway speeds. As the vehicle decelerated to pull off the road, a catastrophic engine failure occurred with loss of all power and drivability. The vehicle was towed to our local repair shop, where it was diagnosed to need a full engine replacement. Maintenance was regularly performed on the vehicle, with no check engine lights or other diagnostic codes or warnings at the time of the incident. Oil changes and all other maintenance had been performed regularly by me or at the local dealership.

ODI #11548393ENGINE

When driving vehicle it turns off while driving. It simply cuts off. It has done this at least 3 times already.

ODI #11548408ENGINE

During normal acceleration, the vehicle lost all power. I was able to coast to a safe stop. However, this occurred while accelerating to merge on to a major highway. Fortunately, I was able to navigate the vehicle safely to the shoulder. The vehicle would not turn on again. After towing the vehicle to a Hyundai dealership, it was determined that the engine had seized. This vehicle has been maintained regularly according to manufacturer recommendations, and has never had any negative symptoms or issues prior to this engine seizing up. No engine warning lights, no messages, nor any abnormal noises during engine operation prior to the event.

ODI #11547664ENGINE

On interstate 77 in west virginia when vehicle slowed, whent into Beckley, WV. Stopped at Autozone checked oil was OK, check engine light 0018 ( crankshaft position sensor), started to go to Beckley Hyundai about 2 miles away. Engine quit before getting there. Got tow to dealer who said engine seized and needs new motor. (Car has 78,000 miles) Apparently this has happened to a lot of 2017 Santa fe. Hyundai will not pay for repairs. The 3.3L G6DF motor has been discontinued, and rebuilt motors are in short supply, as so many other Santa Fe are waiting for motors. Hyundai had a recall of 2017 Santa Fe built between Jan. 26 - Feb. 13 because of engine failures, but problem appears to be wider than that.

ODI #11547475AIR BAGS,UNKNOWN OR OTHER

ABS light, passenger air bag light and skid light came on. Passenger airbag light flashes whenever car is in drive

ODI #11547259SERVICE BRAKES,ENGINE

The oil leaks every time I brake, and car engine and brakes get hot.

ODI #11547180ENGINE

Paid off my vehicle at the end of 2022. Beginning of 2023, it started knocking. Had it towed to the Dealership and come to find out, the engine needed to be replaced. Well we had them replace it while I tried working with Hyundai. Explained that my 2017 has the 3.3 engine. Only 420 vehicles were recalled. However, mine was not one of them. It’s the exact thing that was happening with the recall vehicles. Now they want to charge me another $11,000 to get it back from the dealership. This is clearly a problem but they won’t assist.

ODI #11546554ENGINE

After changing my oil, engine started knocking and now car has faulty engine that is very expensive to replace.

ODI #11546167ENGINE

Engine failure, crankshaft sensory did not go off and it will need a brand new engine. Only 94k miles

ODI #11545561ENGINE

In June, I was driving my Santa Fe down the highway with my children when it suddenly died. I had no control over the vehicle. There were no warning lights on, my engine temp was not high. I was able to get it off to the side of the road. I found that the oil was almost completely empty even though I have regular oil changes and have had no leaks. I took my vehicle to Vern Eddy on Sioux City, IA, where I originally bought this vehicle. (I bought this new) They confirmed it was the rod bearings. Which is a known manufacturers defect in many of their engines that are being recalled however, not in this particular model so, they are refusing to fix it. I've looked online and seen hundreds of others with this exact engine having the exact same issue. I just want them to fix it. My children could have been seriously injured.

ODI #11543545UNKNOWN OR OTHER2 INJURIES

On my 2017 Santa Fe equipped with a power lift gate, when the power struts start to fail, it is without warning and intermittent. The lift gate will fully open, then suddenly drop down about a foot before stopping striking the top of the head. At first the drop down would occur several seconds later when one was already under the lift gate and bump the head when moving back. This started about 2 months ago. Hyundai had to replace both power struts where the total job cost just over $1,700.00. The part were $1,244.08. Although I took a video of this with my cell phone, it is too large to email to my Gmail or AOL inbox. Eventually the lift gate could fail completely possible trapping a small person under same.

ODI #11543558SERVICE BRAKES

All safety lights AEB, TMPS, ABS, on. The car breaking as driven due to this issue. Reported to Hyundai Headquarters. They said it was a major safety issue but not willing to pay for repairs especially since it's a safety issue.There many reports online of people experiencing the same issue with new cars as well. Having to pay for this is not very noble of Hyundai.

ODI #11542049ENGINE

I was driving the car and then all of a sudden I was getting a lot vibrations. It was very hard to control the car. I pulled over and had it tow to the dealer I bought it from, Herb Chambers Honda of Westborough, Massachusetts. They told me it was the fuel injection system. I had replaced, and then the same thing happened again, they sent me to Herb Chambers Hyundai of Auburn. They told me it is the engine. They refused to replace it.

ODI #11541822ENGINE

Car stopped suddenly and when I went to check, the oil had been completely depleted. The shop says the engine failed, most likely because the oil had evaporated. Low mileage, well maintained, so the car has a defect that can be life threatening. Thankfully, for me, it stopped in a quiet road and had to be towed. This could have happened in busy traffic and caused a bad accident.

ODI #11541423ENGINE

I've owned my 2017 Hyundai Santa Fe 3.3L V6 since late 2021. I haven't noticed it using oil. Stopped at a traffic light, the engine lost power. It was so scary! No warning lights were on my dash. I was thankful to not be rear-ended...although I could have filed an insurance claim if I had been. As it is, my insurance says it is a 'mechanical failure.' The car would not start but luckily some strangers pushed me out of the highway. I tried two different jumper cables and was able to roll up my windows but not much else. The car was towed back to hometown. At a repair shop, the mechanic told me the engine was locked. It has 97,000 miles on it and I'm the second owner so the 100K warranty doesn't apply to me. I called Hyundai and they instructed me to have the car towed to a Hyundai dealership where they 'might' help. The car sat for 2 weeks before anyone looked at it. This week, I heard from the repair shop that the engine is seized and not repairable. This model has no open engine recalls. I don't understand how this engine isn't being recalled like the other Hyundai models. I have to say that I will no longer purchase Hyundai's or recommend them to anyone else! As I still owe quite a bit on this car, I still don't know what I am going to do. The shop said they would look for an used engine with lower miles. I still haven't heard anything additional. Seems like the hens are guarding the henhouse pretty tight!

ODI #11540006ENGINE

Driving down the highway and vehicle just shut off at a stop light. No lights of any kind on the dashboard. Started it up stayed running, checked all the gages, everything was normal. Was waiting at the red light and it turned off again. When I started it up again noticed that the oil light was on longer than the other lights, but it went out. Pulled over and checked the oil, no oil on the dip stick. Put 2 quarts of oil in it and tried to limp home. Turned off again and wouldn't restart. No warning lights. Took it to a dealership and was told the engine was seized and they knew about the oil consumption issue, but they told me that 3.3L engines weren't covered. No I still have half my car to pay for and engine replacement costs as much as the car is worth. I currently still have the vehicle and trying to figure things out.

ODI #11539804POWER TRAIN,ENGINE

My ‘17 Santa Fe has been well taken care of with regular oil changes and we have kept up with the recommended maintenance. While driving on 8/17/2023 the car started to struggle to accelerate and I heard a knocking sound. Within moments there was total engine and power failure and I had to quickly get the vehicle off the road to avoid being rear ended. There were no warning lights on until the moment it was dying. The battery light, check engine light, and oil light came on, but then the vehicle had quickly lost all power immediately after. Once it was towed to Meineke and looked over by the mechanics there it was determined that it needs a new engine and that it had very, very little oil in it.

ODI #11539808ENGINE

I've owned my 2017 Hyundai Santa Fe 3.3L V6 since 2017, the last year, the engine has been consuming oil at a higher rate than normal. Performed an oil change in early June, it has burned 3 quarts of oil in two months. Last Thursday, 08/17/2023, the engine started knocking bad, and it lost power as the vehicle was being parked. Towed to a repair shop, waiting on inspection but it sounds like a camshaft knock, but it's terrible. It has 103,000 miles on it and I just paid it off last year. I don't understand how this engine isn't being recalled like the other Hyundai models. I have to say that I will no longer purchase Hyundai's or recommend them to anyone else.

ODI #11539400ENGINE

Blown engine in the middle of the highway. The car have been consuming excessive amounts of oil. I though that, if the car has the oil change done more often, the engine would be fine, but that was not the case.

ODI #11538925ENGINE

Previous to the day of this incident there was no check engine light showing. I was driving and heard a knocking /grinding sound that progressively got worse. I was trying to get home and the engine suddenly died , all of the warning lights came on and the engine couldn’t start. Took it to the dealership. The third party extended warranty didn’t cover it because all of the oil was missing ( no oil leak was present). Still waiting to see if the dealership will repair.

ODI #11539020UNKNOWN OR OTHER,ENGINE

Had oil changed July 5, 2023, Aug. 14 check engine light came on. Took it to shop and was told Hyundai vehicles are burning oil in the engine and the diagnostic code came back as Catalytic Convert and had to add oil. Have oil spots all over my drive so was told to check oil and make sure it's not low and see if light comes back on. Repair shop checked for recalls and found none for this car, yet. Daughter has 2013 Kia Rio with same problem for past couple of years. Why do recalls take so long?

ODI #11538607ENGINE

While driving on the highway my engine seized up and stopped working altogether. My dashboard went completely red with warning lights and I could get to the side of the road to call for assistance. The day prior while getting an oil change I was told by the mechanic that some Hyundai cars have been consuming oil quickly and that I had less than a quart left while I just was a little of the 3000-mile mark. The previous oil change I was also told I was at a very low level as well. I called the dealership about the concern and they were willing to run some tests on the car, but that afternoon the engine seized up. The car was towed back to the dealership and I was able to have the engine replaced by the manufacturer. I was very concerned for our safety when the incident happened because I was on a highway traveling at a high-speed rate (posted 60mph) but was glad to safely make it to the shoulder of the roadway.

ODI #11538673POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

Upon approaching stop sign, the vehicle stalled and after restart, the vehicle ceased acceleration at intervals. This caused the vehicle to impede/slow traffic during journey. Again, at stop light, the vehicle stalled and “all” warning lights appeared. The engine failed to restart and the vehicle was towed from traffic due to engine failure. The vehicle is a 2017 Hyundai Santa Fe Sport 2.4 with 116,000 miles. An Engine Class Settlement has been established for the model years 2010-2012 with this same issue. The vehicle will be towed to a dealership for inspection, confirmation and repair. I felt the need to make an incident report thinking maybe other reports have been filed, also, and the manufacturer reusing to admit to problem issues.

ODI #11538085ENGINE

My 2017 Hyundai Santa Fe is excellently maintained with 130,000 miles on it with a faulty rod requiring engine replacement. There is a safety recall #168 for the exact same failure on the same year make and model and engine but Hyundai will not cover my engine as this recall is vin specific and mine does not qualify. Now left a loan on a car that I cannot drive.

ODI #11538150ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

On May 2023, while my husband was taking my daughter to go to school with 2017 Hyundai Santa Fe, he noticed engine knocking noises emanating from the engine compartment. Shortly after, the vehicle's performance significantly deteriorated, and the check engine light illuminated on the dashboard, and the engine shut down. Get the car towed to the nearest auto service, the mechanic told me that there’s an engine failure as result of abnormal oil consumption causing internal damage and need to be fixed by Hyundai. I called Hyundai USA, and was told that in order to have it covered under the warranty, it needed to be repaired by an authorized dealer. However, no authorized dealer had an available appointment for at least 2 months. Finally after 2 months, I had the car towed to the authorized Hyundai service center for diagnosis and repairs. Upon examination by the certified technicians at the Hyundai service center, I was informed that it needs and engine replacement that will cost around $20,000. I called Hyundai Corporation and had escalated my case to the case manager, but the manager never called back to give me an update. Their customer service department is also frustrating to deal with. They just sort of repeat the same phrases over and over again rather than having any sort of actual conversation with you. It's been more than 2 months after the incident and they finally they can’t do anything about it because it’s outside of warranty. It’s very frustrating

ODI #11537846ENGINE

About two months ago my son was driving home and noticed the oil light flash on and off quickly while he was driving. He immediately brought the car to our regular mechanic who instructed him to just check the oil "it might be a little low"- When my son arrived home we checked the oil and the oil was down 3+quarts. There is no engine oil leak, and the oil in the car had been changed recently and has also been changed every 3-5K miles per the manufacturers recommendation. We did a bit of research and learned that this is a known problem for thousands of Hyundai owners and that Hyundai recommended we start a case with them. We did. We had an oil consumption test performed during which we were told not to check the oil at all ourselves or it would "ruin the test". We were then told that the car was "only down a quart of oil after 1K miles and so it is fine"- The case manager told us that if the car had been down even an ounce more than a quart, we would be moved into a place where we could get some repairs done on the known defective engine. We are now left with a car that burns oil at a rate that is not normal or safe. In addition, our car makes loud popping noises upon start which we have researched and found is due to oil escaping from the engine and going to places in the car where it should not be. We don't believe the car is safe to drive because there is no consistent way to determine how much oil the car is burning and asking a customer to replace a quart of oil every 1K miles is unreasonable. There are thousands of people across the US who are experiencing this same issue. Why hasn't there been a recall?

ODI #11537739ENGINE

My Santa Fe has just under 87,000 miles on the engine and has developed a knock. No check engine light was ever illuminated. We scheduled the vehicle for an inspection at the dealer. After a week, we were informed that we had a connecting rod bearing failure. We purchased this car second hand at 74,000 miles and have put 2 oil changes on it since owning it. This car is the primary vehicle for my wife and if this rod would have locked up while driving, it could have put my entire family at risk.

ODI #11537803POWER TRAIN,FUEL/PROPULSION SYSTEM

The car is 2017 Hyundai Santa Fe with a defective crankshaft. The car is leaking oil. I called Hyundai and they noted that although they have recall 168 the VIN for my car doesn't match a recall that is on their website. I spoke to a Hyundai case manager today who said that even though my car has the defective crankshaft they will not repair the vehicle because it beyond 100,000 and the recall is expired. I am seeking help from the NHTSA as my car should be covered under this recall. I took it to an independent shop that noted that my car should be covered. I have photo and documents to prove that my car should be covered under this recall. My VIN just doesn't match their records and they are denying my claim.

ODI #11535962ENGINE

While driving uphill at 40 mph the car would not accelerate and the mph began slipping down to 30. There were no warning lights during or before this and no other changes while driving. A clicking/rattling noise became louder as I drove on. I made it up the hill and to the next stop light. When trying to accelerate, the vehicle would not go past 20mph and the clicking/rattling noise was very loud. I drove approximately 2 miles to get home. The next day at the dealership they stated I needed a new engine and there was no oil in the engine. I am up to date on my oil changes and never once was notified my engine had a problem during any of the inspections. We had to replace the the transmission around 90,000 miles. The car currently has approximately 113,000 miles.

ODI #11535698UNKNOWN OR OTHER,ENGINE

2017 Hyundai Santa Fe Sport 2.4L automatic, took the car in for recall service. The following recall services were completed: (23-01-014H-5), (23-01-004H), (20-01-006H), (#17-01-050), (17-01-002). Service completed on 07/25/23, car was in perfect working order prior to recall service. Picked car up from dealer on the afternoon of 07/25/23, drove about 5 miles home. Next day (07/26/23), drove car about 20 miles and engine light came on. Took back to dealership 07/26/23 at about 3pm, stated nothing they did would cause engine light to come on and wanted me to leave with vehicle without checking it. Said 8/1/23 would be the earliest the could look at it to even check the code. Refused to leave with car in that state so they did check the code and stated it was a catalytic converter code and that mine might be going out. Stated that nothing was wrong with my car prior to recall services. Then they asked if my engine light was on before I brought it in for the recall service, I stated no. Then they said it could be the engine software update reading something wrong and cleared code. Told me to drive vehicle and if it came on again to bring it back. Drove car home again which is about a 5 mile distance. Did not drive car next day (07/27/23. Drove car on 07/28/23 for about 20 minutes and the engine light came back on. Called the dealership and they stated they would call me back but never did. Called the national Hyundai customer service number and explained the situation. Gave me a claim number and stated a case manager would contact me in 3-5 days. Called the dealership again on 07/31/23, and left another message with the service person but they did not return my call again. Called on 8/1/23 and asked for the service manager who stated earliest they can look at my car again is 8/7/23. Have not been contacted by a case manager yet as of 8/1/23. Hyundai forams online clearly state other owners having same issue as mine after having the Hyundai software updates completed.

ODI #11535393ENGINE

The engine was making a knocking sound and the check engine light came on. I did not have the time to get it to a mechanic (approx 2 days of driving with knocking) before the knocking stopped and the engine stopped. The car stalled out in the middle of the street and I was able to coast to a complete stop on the side of the road and push it to safely back home.

ODI #11535479ENGINE

This is an OIL CONSUMPTION & ENGINE FAILRE Car was being serviced by Hyundai for oil consumption test, and failed, 1 quart of oil consumed every 400 miles. On 7/23/23, engine failed on PA turnpike while travelling 70 MPH, and almost caused an accident. At 65k miles Hyundai agreed to to conduct oil consumption test, and submit for engine replacement, First part of oil consumption test failed, and car was set for engine under Hyundai warranty, but 2 days prior to cleaning engin failed. Engine has had high pressure fuel pump replaced, and I reported gas smell from oil Catalytic convertor was replaced @ 55k miles, as oil consumed burned out convertor. Now that the engine valves are burned, Hyundai is not honoring the good faith engine replacement.

ODI #11535330ENGINE

Catastrophic engine failure at 86,200 miles. Engine making chugging and ticking sound and metal flakes in oil. Normal oils changes at Hyundai dealers every 5-6k miles (or 6 months). Hyundai wouldn’t cover because 2nd owner (should have covered up 100k power train.

ODI #11535007ENGINE

Engine failure - Engine had failure while highway driving (approx 60mph). Complete loss of power in roadway. Mechanic diagnosis indicated piston rod had disconnected and caused hole in engine block.

ODI #11534885VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

A knocking noise from the engine that increases in frequency as the engine rpm increases. Reduced power and/or hesitation and vibration. Illumination of the “check engine” light in the instrument cluster. Illumination of the “engine oil pressure” warning lamp. My car will drive up to maybe 37mph and then the engine will seize up and go into safety mode and it becomes inoperable. THIS is a death trap if we suddenly stall out on the highway or at a higher rate of speed!!!! The dealership is basically saying oh well, it is out of warranty. I just bought this car from Banister Nissan on 6/5/2023. Less than 60 days ago.

ODI #11533917ENGINE

While driving on freeway there was a clicking sound coming from the engine area but no other strange sounds or sensations, no warning lights or changes in the dash gauges. Finished 30 mile trip back home. Next morning when starting the car the same noise was happening so we checked oil. Oil reservoir was empty so added 4 quarts and let it sit for awhile then idle before leaving. The clicking noise seemed be random, sometimes louder and faster and sometimes not clicking at all. Approximately 15-20 miles down the freeway (about 60 mph) the RPMs spiked so I moved to slow lane and braked. At this time a large commotion from the engine that shook the car with large amount of smoke coming from behind the car and an oil trail. Car was towed to mechanic where engine failure/hole in engine was diagnosed. Waiting for appointment now at dealership. Fortunately never lost control of the vehicle.

ODI #11533743ENGINE

At 80,000 miles, transmission went out. Then, 91,000 miles the motor locked up. Hyundai refuses to repair

ODI #11532946POWER TRAIN

Not really an incident but my car has the same issue as the class action lawsuit from Hyundai for issues with the connector rods going out. I can’t get it fixed because of this issue. Hyundai says they can’t do anything about it and sent me your info! Can someone please help me? I still owe $23,000.00 on this car! Is there a way to add the recall to my car? It is an almost $14,000.00 repair! It started knocking out of nowhere and isn’t drivable because of the issue.

ODI #11533016ENGINE

At ~126k miles, my 3.3L Santa Fe started knocking and then stopped running. There were no warning lights whatsoever. Regular service records are available to show oil changes/maintenance and all repairs done at the dealership. Mechanic says the engine is toast. Hyundai dealership told me no need to even bring it in bc it will not be covered.

ODI #11532439ENGINE

The engine failed in our 2017 Hyundai Santa Fe earlier this year (March). They replaced our engine after finding out it was part of the rod bearing engine failure recall. The check engine light came back on as soon as we got it back (April) and the car has not worked properly since. Shaking badly, it also died after I started it. After them telling us for two months, they were too busy for us to bring it back to them. We finally brought it back this week and dropped it off for them to fix anyway (July). The Hyundai repair people told us the problem is not covered under the warranty (vcm motor on the side of the intake) and not related to the engine recall even though the problem happened immediately after they rebuilt the engine and now we must pay $1000 out of pocket.

ODI #11532203POWER TRAIN

Camshaft actuator first thst costed over $4200 to fix and now engine needing to be rebuilt with an estimated cost of over $17 000

ODI #11532234ELECTRICAL SYSTEMFIRE

On June 22, 2023, I went to start my 2017 Hyundai Santa Fe in a shopping center parking lot. I had recently driven from the Pgh airport to Monroeville and stopped to run errands. Upon reentering my vehicle I used the push button start to start the car. The engine started and the center computer screen turned on, however the dashboard did not light up and I was not able to shift into Reverse. I cycled the car ~5 times trying to get it going, but the same start-up happened. Upon calling husband (after trying to start another few times) he recommended that I look at the fuses. At this point I opened the driver side door and was outside looking at the fuse panel. This is when I heard someone shouting from the highway across from the parking lot that my car was on fire. I looked at the rear of my car and saw flames coming from the rear bumper. I quickly stepped away from the vehicle. The entire drivers side of the rear bumper was engulfed in flames. Both the police and fire departments came to the scene. We were collectively able to extinguish the flames and the car was totaled.

ODI #11532388ENGINE

Engine started knocking pretty bad during a trip. Just over 80,000 miles not covering due to 2nd owner.

ODI #11532026ENGINE,FUEL/PROPULSION SYSTEM

As I was driving my vehicle the car started to shake. I was able to make it to a gas station and then had difficulty getting the car to turn over. After several attempts the car turned over but the check engine light was flashing and the car had fumes coming out the back. I towed the car to the dealership I bought it at they determined that the fuel injectors failed and caused the engine to be flooded with gas requiring an entirely new engine to be put in the car.

ODI #11531319ENGINE

Since early 2022 I have been having oil consumption tests done on my vehicle, after having an oil change and 2 months later, during my inspection, being told my oil is completely dry (no warning lights came on at all). There was an oil combustion done, which the dealer had to keep my car and put me into a rental (after me pressing the issue of a rental or loaner). I am now on my 2nd round of oil consumption test. I had an oil change done the last week of May, took it back 932 miles later because my oil light quickly came on then went off, when turning corners and coming to a stop on level ground (the light did not stay on) and it burned 3.5 quarts in 932 miles. It has gone from burning 2.5 quarts in 1,000 miles on the very first oil consumption test in 2022, to now burning 3.5 quarts in less than 1,000 miles. Last summer there was oil on my spark plugs from the oil consumption, but I had to pay out of pocket to have them replaced. This last time I went in June, the dealer stated they will contact Hyundai about replacing the engine. It has been 2 weeks and I've heard nothing yet. This is a huge safety & fire concern that I feel Hyundai is taking way to lightly! It is a huge inconvenience as well to take off work, leave work early, go into work late, pay for rides to/from the dealer, put oil in my car, etc. I asked about a loaner for times they wanted to keep my vehicle, and they responded that they do not have any available. Rentals should be covered 100% if they do not have a loaner to give us. When I was put in a rental, I had to pay the deposit because that is not covered by Hyundai. Reading about all these issues, I am not sure why Hyundai has not put out a recall on this issue, instead they continue to put us and our families at a big time risk!!!

ODI #11531209ENGINE

While driving my 2017 Santa Fe, a ding from the instrument cluster preceded the vehicle stalling during a turn in a busy intersection. The vehicle would not respond to attempts to restart. I had the vehicle towed to the local Hyundai dealership for inspection. I authorized a teardown of the engine. They reported their findings to Hyundai Motors America (HMA) for authorization under an extended warranty. That request was denied. I have read the case, Davy Cho v. Hyundai Motor Company, Ltd., 8:22-cv-00448, (C.D. Cal.). My vehicle is in the correct year range and engine class represented in the suit. This vehicle is also under NHTSA investigation (DB22-003) for a separate defect that can cause the vehicle to stall without prior notice. The Hyundai dealership has now quoted $19,900 to repair. This is a gently driven and well maintained vehicle. I have reached out several times to HMA who states, the vehicle is beyond the original manufacturer's warrantee. I have tried several times to have the case reviewed. I'm told these decisions are final. HMA Case # 21352488 I was lucky to have had the traffic lights and traffic in a condition that I could drift through my turn, apply hazard lights and get assistance from the Police Dept. who closed the road allowing me to coast the vehicle backwards off the interstate bridge to place me and my vehicle in a safer place to manage. In different circumstances, this could have been catastrophic.

ODI #11530812UNKNOWN OR OTHER,VISIBILITY

While driving down a California freeway, the sunroof of my wife's 2017 Hyundai Santa Fe Sport exploded without warning. Glass rained down on my niece and nephew in the backseat and caused my wife to swerve a bit in surprise. Luckily there was no one else on the road and no one was hurt by the glass. She was not near anyone or anything, plus nothing fell into the backseat so we know that it wasn't anything that impacted the glass causing it to break. Upon further review, this is a problem with Hyundai vehicles and it looks like they are the subject of multiple class-action lawsuits for it. This is the second time something like this has happened. In 2016, my wife was leasing a Sonata and the sunroof exploded unprovoked. The dealership took responsibility that time and one of the mechanics stated that it was "a known issue".

ODI #11530914UNKNOWN OR OTHER,ENGINE

Hyundai corporate's engines on some vehicles has oil dissipating out of thin air. 2 to 3 quarts of oil can vanish between regular interval oil changes. Hyundai is lying saying that this is "normal." It is not. The other issue is the oil indicator light may just pop on and off but it does not stay on when the vehicle has several quarts of oil that dissipated not warning the driver they have a serious problem. This leads to a safety concern because the vehicle could just stop working because the driver has no idea the oil is low. I urge the NHTSA to take action on this since so many vehicles with Hyundai are affected. Thank you.

ODI #11530996POWER TRAIN

The crankshaft broke due to abnormal wear the cars mileage is 102000 the check engine light never cam on it died in the middle of the freeway with no warning at all

ODI #11530667UNKNOWN OR OTHER,ENGINE

Hello. I don't know if this is even something you look into, but I wanted to see. Yesterday when I came home from work my oil light came on and all of my oil suddenly dumped in the driveway. I am thankful I was at home because this could have been a nightmare somewhere else. I had my car towed and was advised that the rear main seal needs replaced as well as the oil pan gasket. I don't know if this is a safety issue, but if my engine would have seized on the highway that could have been a nightmare. Oil maintenance has been at regular intervals. There was no warning until my light came on in the driveway and then the immediate dump of oil. I'm happy to answer any other questions. Thank you. Brooke

ODI #11530506ENGINE

While driving, approximately 3 miles from home the engine catastrophically failed by throwing a rod through the engine block, dumping oil on the road in a cloud of smoke.

ODI #11530271ELECTRICAL SYSTEM

Hyundai Safety Concerns. The details of the incidents are as follows I own a 2017 Hyundai Santa Fe sport turbo on Saturday June 24th while driving down the palmetto expressway at about 70 mi an hour the vehicle suddenly stopped. It was a very dangerous situation with my family aboard we were lucky to have Florida highway patrol toys to a safety location. The car was completely dead and the vehicle was told to homestead Hyundai dealership for repairs 4 days after delivering we received a call letting us know that the computer had been damaged due to a oil leak in the engine that was repaired by them 10 months prior. It has come to our attention that there are recalls for this vehicle for crankshaft problems it is a concern that this is a safety hazard for us and that the dealership is not being transparent with us is the consumer. We have emailed Hyundai Motors Corporation and filed a complaint. I kindly request your immediate attention to this matter, as the safety of my family and other drivers is at stake. I trust that the National Highway Traffic Safety Administration will conduct a thorough examination of the reported incidents, the dealership's actions, and the potential risks associated with the 2017 Hyundai Santa Fe Sport Turbo. Your intervention and expertise are vital in ensuring consumer safety and holding accountable those responsible for any negligence or lack of transparency. Thank you for your prompt attention to this matter. I eagerly await your response and hope for a swift resolution to this alarming situation.

ODI #11529816ENGINE

Was driving my 2017 Santa Fe Ultimate 3.3L v6 at a low speed on residential streets. With only 110,000 miles without warning or indicators the engine failed. Regular schedule oil changes were preformed. Hyundai wouldn't offer any goodwill financial help with a engine replacement, stuck with a car loan and work working vehicle.

ODI #11529637ENGINE

Check engine light came on, made an appointment to bring to the mechanic. 1 mile into the trip, engine lost power. We had to tow to the mechanic. Synopsis: hole in block caused by catastrophic engine failure at 120,000 miles. When check engine light occurred, oil was at correct level; and vehicle has always been maintained properly.

ODI #11529334ENGINE

This car is using a quart to quart and a half of oil every thousand miles!

ODI #11529455ELECTRICAL SYSTEM,ENGINE

The engine seized without warning or notice. No warning lamps came on to indicate anything wrong with the oil pressure, engine, or anything else. I received notices for low gas from time to time, but never anything concerning the engine. I heard engine noises the day before the engine seized. The next day it failed. The car was inspected by the dealership and Hyundai to determine whether the cost would be covered by them and this is what was reported to me in the cost for repair: “Engine Rebuild/Replace: 3.3L LONG BLOCK, GASKETS, AND FLUIDS This is the entire process needed to either rebuild or replace the vehicle's engine. This is a process needed when the vehicle's engine is in need of serious repair.” I was denied coverage because my VIN number was not on the recall list for 2017 Hyundais. I believe it was recall 168. When I looked into it, I read exactly what happened to mine. My safety was a concern because the engine stopped while I was driving and I had to coast into a safe area without causing an accident. I was told by the dealership that this was a common problem for 2017 Hyundai Santa Fe’s but the recall is not for all of the Hyundais this problem has happened to. I was told by a former employee of Take5 that Hyundais burn oil quicker than most cars. I can’t confirm that the issue was from a lack of oil, but from what I’ve read, that could be the main issue. I believe a warning on the quickness of oil consumption should be put out as well as an improved warning system/sensors for this make and model.

ODI #11528616UNKNOWN OR OTHER,ENGINE

Engine failure occurred. Engine began making a knocking noise. The check engine light failed to initiate. No warning lights of any kind came on.

ODI #11528115ENGINE

2023 Hyundai Santa Fe with the 3.3L Lambda engine. At 99,625 miles, while driving at highway speed, the engine suddenly sputtered with partial loss of power and a loud clicking/banging noise coming from the engine compartment. No warning lights/check engine lights/oil lights. Drove one mile and parked it in the driveway. Had it towed same day to dealer and after it was inspected it and found to have metal shavings in the oil pan and a catastrophic engine failure (again, NO warning lights on the dash!). Proved to the dealer that all maintenance and oil changes were performed correctly and within prescribed time periods/mileage. Dealer will replace the engine with a Hyundai remanufactured -- not new -- engine under warranty but this "new" engine will only be warrantied for 375 miles which the balance of the original 10 yr/100,000 mile warranty.

ODI #11527637ENGINE

Driving 65mph, loss of power and cel light came on. Manged to get vehicle home. Did not notice any engine noise . Checked cel code. P1326. Did investigation on code and found long list of issues, including excessive oil consumption. Checked oil and found none on dipstick. No oil light was illuminated. Have had no issues with oil loss prior till today. Oil changes every 5000 miles. Bought vehicle in 2020 with 57000 miles(currently 110000) and was not aware of service code 953, so not sure if vehicle is updated. Vehicle is currently parked and will be towed to nearest dealership, but from reading prior complaints, and as Hyundai will not replace the motor, most likely a waste of time. Will join class action lawsuit over this. Aware of ABS recall and was going to schedule that service, but vehicle is currently not drivable.

ODI #11527511ENGINE

Car had excessive oil consumption so had to continually add oil. One day check engine light comes on and I drive it two blocks back home. Next time I start car check engine light is blinking. Told need new engine due to low to no compression in the cylinders but they do not know why there is no compression. No prior warnings..complete engine failure..130k miles.

ODI #11527514ENGINE

Right after warranty was out. My car starting using oil. There are no leaks just horrible oil consumption. We did a consumption test and it showed my car using one quart of oil every 315.94 miles. The dealership wants to do a combustion chamber cleaning for $849.06. Then stated this may not fix it. If not a new engine is needed. I was wondering if there is a recall for this problem with my vehicle. I have tried to reach Hyundai but they have not returned my emails. I was supposed to hear from Hyundai costumer affairs in 3/5 days from June 3. Still have not heard from them. I need to get Hyundai to remedy this situation. It is outrageous, I have heard of several people across the nation having this problem. My case #[XXX] is what Hyundai gave me. Need to find out what I can do about this or if you can help me? Thank You for your time [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11527365ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact stated that the check engine warning light was illuminated intermittently. Additionally, the contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the engine consumed 1-quart of engine oil every 500 miles. The vehicle was taken to the dealer, who informed the contact that there were metal shavings in the engine oil and that the engine needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the type of engine installed in the vehicle originally was discontinued. The failure mileage was 100,000.

ODI #11527024ENGINE

2017 3.3V6 GDI engine. Suddenly lost power, knocking severely. No oil in engine, no signs of leaks or burning, never had any issues of oil consumption between changes. Oil last changed 2 months prior. No warning lights ever came on for low oil or low oil pressure. Hyundai blue link app indicates all systems normal with the vehicle. Safety risk of sudden loss of power while driving without warning and complete engine failure.

ODI #11526540ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 55 MPH, the vehicle inadvertently stalled. The contact was able to push the vehicle to the shoulder, where the vehicle failed to restart. Upon visual inspection, the contact observed an excessive amount of engine oil in the engine compartment. The vehicle was towed to the dealer, who determined that oil sludge had damaged the engine, requiring a replacement of the engine. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 100,000.

ODI #11525830ENGINE

While Driving home the car just lost power while going 50mph. The engine started knocking then the engine light started flashing and the car wouldn't go above 37mph. This is definitely not good. I was holding up traffic trying to pull over while not being able to even do the speed limit. Also the oil consumption is outrageous! I have never owned a vehicle where I had to add oil as much as I do in this one.

ODI #11525908ENGINE

Car maintenanced regularly. Engine went completely bad at 116,000 miles. 2017 Hyundai Santa Fe Xl 3.3l engine.

ODI #11524963ENGINE

Car is consuming oil quickly. After two thousand miles the entire tank is burned

ODI #11524880ENGINE

The car started making a knocking sound, no service lights had been on prior to this or during this time, and within five minutes the car stopped working and shut down. I was able to get the car back on only to have it breakdown again within a minute. I was able to get it far enough into a parking spot to let it sit for about 15 minutes and when i turned it on again it had a horrible loud knocking sound, and yet still no service lights. The dealership said there was a bearing failure and that they are seeing it all the time and yet my make and model is not covered under the class action suits or engine repairs though they are seeing it in my make and model over and over again. Hyundai is refusing to assist.

ODI #11524535ENGINE

I purchased this vehicle only 9 months ago. After driving it for about 2 months I noticed that the engine oil level was so low that the dipstick was about dry. I added oil and chalked it up to the vehicle maybe just having some age to it as the mileage was approaching 100,000 miles at that time. I continued to drive the vehicle checking the oil twice a week needing to add oil about a quart a week. About a month ago the car stalled on me and now i’m being told the engine has a cylinder number 4 failure.

ODI #11524329ENGINE

I am having excessive oil consumption, pinging of the engine and a delay in acceleration. 2 quarts in 700 miles

ODI #11524108ENGINE

Driving north on a southern California freeway at 65MPH and the engine lost complete power. The "Check Engine Light" immediately came on and I was able to safely coast off the freeway. I did not try to restart the car but instead had it towed to the nearest Hyundai dealer. The dealer replaced the spark plugs, performed a diagnostic test, and determined there was "low engine problem" and stated the engine needed to be replaced. They then said it might qualify for Hyundai's extended engine warranty program and submitted a claim. During this claim waiting period, I submitted a machanical breakdown claim to my auto insurance company who immediately sent a specialist to the dealer and reviewed the work done to date, and requested a compression test and determined it was a "top end problem". The insurance company specialist then requested the dealer remove valve cover and cylender head for further inspection and to confirm the car had been properly maintained. The dealer said the cost would be around $3,000 and the insurance company said this cost would be my responsibility. Days later, the dealer informed me Hyundai denied my extended engine warranty claim. In conclusion, I have self performed 90% of the oil and filter changes (using OEM filters) per manufactures recommendations and believe I have a valid claim under Hyundai's extended warranty. Please help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11524080ENGINE

Back in January 2022 my car stalled, I took it to my mechanic and he said that I had no oil. My car has 33175 miles. He filled it up. Four months later it stalled again, I brought to the same mechanic again, he told me to take it to the dealer because the car is consuming oil. May 18 2022 dropped the car off at the Hyundai dealer and they told me they were keeping it. After numerous phone calls to them they allowed me to pick up my car June 22 2002 and they did nothing, they told that my car had a consumption problem and that I need to drive it for one thousand miles and have the oil checked. July 12 2022 My milage now is 33397 he added oil. I came back after 510 miles and they had to put a quart of oil in, I have everything documented. Milage was 33685. September 19 2022 Mike added 1/2 quart of oil, milage was 34109. November 25 2022 milage was 34870 they added 2 1/2 quarts of oil. On January 23 2023 I called corporate and got a case number #20630111, not satisfied dealing with the dealer anymore. All the time I was going to the dealer no one documented anything that happened with the car. On February 24 2023 I brought the car back to the dealer and the oil consumption problem has been approved they put a tamper seal for the oil filter and drain plug to start the oil consumption test. My milage was 36129. I am petrified to drive the car for fear that I am going to stall out and get hit, I am 75 years old, I work, pick up grandkids and take care of my 101 year old mother, they don’t seem to care. I drove the car 1000 miles and on May 5 2023 I brought it back for an oil check up, it was 2 1/2 quarts short. I have a paper that says “time line of the recall” it says “the TSB instructed dealers to inspect and repair if the oil consumption was over 1 quart/ 1000 miles “ Every time I went to the dealer I took a picture of the dipstick and the milage. I was hoping you would be able to see that my car is not safe on the road and that I am petrified to drive it. Please help

ODI #11523761ENGINE

Car started knocking in April we parked the car until we could get it towed to Hyundai of Norman! Get it over there for them to tell us then crankshaft has caused an issue with the bearing and it's worn. We do some research to find out that recall 168 by the NHTSA is just that! On our exact year make and model of our vehicle but out VIN was not one flagged for the issue! Hyundai of Norman is RUDE when I asked for them to fill out a.PA for goodwill consideration. The tell us that Hyundai denied.our claim. Now we're going to have to pay 13k to get it fixed!

ODI #11523855ENGINE

Changed the oil in my 2017 Hyundai Sante Fe Sport in Dec of 2022. Two months later my check engine light came on. I took it in for service and found out I was completely out of oil. Three months later I ran into the same issue and received another oil change. I contacted Hyundai who told me there was nothing they can do and no explanation for the burning of oil. Please note that I work from home so vehicle usage was and has not been a concern. 6 weeks after my second oil change in five months, my oil was once again below the L level almost non-visible. Went back to Hyundai and was told once more that there was nothing they can do and to potentially consider getting a new vehicle. They wanted me to pay out of pocket for a fuel consumption test that I’ve technically been running myself already for the last 6 months. Three oil changes and a top off. There is clearly an issue and I am fearful for my safety and others while driving my vehicle on the highways and streets. As we are transitioning back to the office in a couple of weeks I am in need of reliable transportation.

ODI #11523600ENGINE

Excessive oil consumption. Add 1 quart about every 900 miles.

ODI #11523644ENGINE

My wife was driving our 2017 HYUNDAI SANTA fe to an appointment. When she pulled into parking spot the engine check light came on and the engine stopped running. She coasted to a stop and went to her appointment. When she returned to the car it would not turn over. The battery was OK but car would not turn over. Car was towed to a local garage. They said car had little oil and the engine was sezied. We had the vehicle towed to a Hyundai dealer who confirmed the engine was sezied. The car had 104,000 on it. We had an extended bumper to bumper extended warranty to 100,000 miles. Dealer said they would contact Hyundai about about a new engine. But could not make any promises and for some reason they were hard to find. Last time I checked this site there were 388 similar seized engine reports. We had all maintenance checkes and oil changes at proper intervals.

ODI #11523501ENGINE

Oil pan leak

ODI #11523157ENGINE

I was traveling to work Monday (5/15/2023) morning when I noticed a knocking/vibrating sound coming from my front end. Within a minute my car had shut off/broken down. I was coming up to a red light and was breaking, before I could fully stop the light turned green and as I proceeded to put my foot back on the gas I realized my car was not accelerating, only coasting. I looked down and saw every light on the dashboard on and realized my car was “off”. Previous to the car breaking down there was no warning lights. I pulled over to the side of the road where I pressed my push start button and nothing happened. I then noticed the engine was smoking so I got out, popped the hood and noticed a burning smell. I immediately stepped away because I thought it was going to catch fire. I then called my insurance provider for a tow back to my home. Once home we checked the oil and noticed there was none in there, even with recent oil change. We poured oil in, in hopes that it would turn on, it did not. The engine is blown. Called Hyundai customer care that Tuesday to start the process of seeing if they’ll replace the motor because this is an extremely common and dangerous issue with these engines. They told me I have to wait 6-8 weeks for someone to come out and even inspect my vehicle. That’s where I’m at now!

ODI #11523234ENGINECRASH

The car's engine oil indicator does not turn on. I noticed a drag in the engine while driving, checked the oil and it was really low. I got an oil change. I noticed it again and this time there was no oil left in the engine. No light had gone on at all. It has been only less than 3 months since the oil was changed, I added oil and called hyundai. It has been nearly impossible to get my car looked at by Hyundai or have them look at the issue as there are no appointments available when this happened. It happened again recently. I am concerned that this will cause my engine to have issues. Today, I looked this problem up on the internet and found that there is a recall for this exact issue by the manufacturer, but not on my model/year. How do I get protection? Yes my car is available for inspection if needed.

ODI #11523260ENGINE

Just had oil changed, and accelerating onto highway when the check engine light came on and a loud knocking in the engine, with no acceleration. A semi truck had to swerve to miss me due to lack of acceleration. Took it to my mechanic who said there were 6 recalls on this vehicle, one of which was a cam rod failure. Based on the codes the computer was showing, he said it was a manufacture issue on recall notice 17-01-071, for campaign 168 for 2017 Hyundai Santa Fe. It only has 98000 miles. No engine, should ever fail with that many miles. I have had several vehicles, and not one has ever had any engine problems, and they all had 200000 + miles. This is clearly a manufacture defect, and I will be fighting this.

ODI #11522394POWER TRAIN,ENGINE

Without any notification from a malfunction indicator light, there was a sudden knock followed by loss of power. Luckily I was on a country road and not on the highway 99 where congested traffic could have been a hazard. My mechanic said it was a rod bearing code causing catastrophic failure of the motor.

ODI #11522528ENGINE

On May 7th 2023, engine failure occurred on my 2017 Hyundai Santa Fe while accelerating up to speed on minor arterial roadway with speed limit of 55 miles per hour. Engine cut out at about 6,000 rpm and check engine light flashed on. After pulling over, the engine exhibited clunking sound when trying to slowly accelerate to move onto tow truck. No warning lights for low oil or otherwise appeared prior to the engine failure despite mechanic reporting after the fact only 1 quart of oil was in the vehicle at the time of engine failure (should have been 5 quarts). Mechanic (Allies Automotive) described the engine as irreparable as an interior rod "buckled". Vehicle was not leaking oil and was regularly maintained every 5-7k miles with synthetic oil changes and routine maintenance tune-up services completed at or prior to dealer-recommended maintenance schedules including latest 100k milestone tune-up. Vehicle only had 117k miles at the time of the incident and was in excellent condition inside and out with an estimated re-sale value of approximately $14k. I was VIN:[XXX] The closest recall information related i could find would be that of NHTSA campaign 17V578000 (Hyundai recall No. 168) which applied to 2017Hyundai Santa Fe Vehicles produced between Jan 26th 2017 and Feb 13th 2017. When i search by my VIN I don't see it recall 168 come up; despite the engine failure appearing to match the description. Hyundai stated would not replace engine. Summary Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear. Remedy Hyundai will notify all owners, and dealers will inspect and replace the engine, as necessary, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at [XXX]. Hyundai's number for this recall is 168. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11521973POWER TRAIN

My 2017 Sante Fe had an engine seizure on April 28th and Thank God nobody was injured. Allowing people to drive around in this ticking time bombs, without any notification of a potential issue, is very concerning. Especially for someone who owns 2 Hyundai vehicles that are driven on dangerous highways in PA. My car is not only serviced on a regular basis, but I am exception who actually checks his oil in between oil-changes. Little did i know or suspect what was happening under my hood. I had AAA tow my car to Freysinger Hyundai on Friday 4/29/23 for what was diagnosed by a trained mechanic to be Engine Seizure. Since that time, I have been very patient as I know I didn't have an appointment but i do own two vehicles from the dealership and expect some decent level of service. Three calls last week to the service department and all I was told was it was in line to be diagnosed. My car has about 88k miles on it currently and I am the original owner and therefore the 100k Mile Powertrain warranty is in effect. I just finished talking to the service manager, [XXX], and he informed me that my car is still waiting in line to be diagnosed as they are backed up with vehicles having similar issues. I asked if the dealership should contact me and give me updates and inquired about a loaner car to utilize while my current $45k car is in the shop. He informed me to rent a car from Enterprise and if approved, would be reimbursed. If my car is under warranty what question is there, other than the question of another recall. The folks at Enterprise told me they are getting a ton of Hyundai owners with engine seizure issues, which is what the AAA driver told me, and the service department at Freysinger keeps telling me. Engine Seizure in an acceleration lane could kill someone and this issues needs to be made public: check your oil outside normal service levels, and have all vehicles brought in and examined for signs of overheating/seizure. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11522013POWER TRAIN,ENGINE

Rod bearing failure causing rod knocking. Engine needs rebuilt or replaced!

ODI #11521762ENGINE

The engine is consuming oil excessively, I am burning through 1.5 quarts of oil every 500 miles this is excessive. The car only has 66,000 miles on it.

ODI #11521438ENGINE

At approximately 127,529 miles, our 2017 Hyundai Santa Fe Ultimate AWD with the 3.3L V6 exhibited ticking sounds from the engine and a loss of power, while driving at non-highway speeds. As the vehicle decelerated to pull off the road, a catastrophic engine failure occurred with loss of all power and drivability. The vehicle was towed to our local Hyundai dealership, where a diagnostic revealed that a connecting rod had punched a hole through the engine block, necessitating a full engine replacement. Maintenance was regularly performed on the vehicle. Oil changes had been regularly performed with synthetic oil however, it was observed that oil consumption was a major issue with no check oil light being included in the vehicle. Incident has not been resolved by Hyundai as there is a backlog on when they can work on the vehicle and no service car has been provided.

ODI #11520986STEERING

The steering is sticky or notchy, it gets stuck like it moves around grooves instead of being linear. Since its not linear, every notchy movement requires a correction towards the opposite side and that results in over correction and this way the car is zig-zaggy. This becomes very prominent as speeds more than 40 mph, and quite significant on highways. Several time reporting to dealer, over the 6+ years of ownership, they have failed to recognize the issue and provide a fix. Several people have reported the same and can be viewed by searching for sticky steering problem and its not restricted to sante fe models. This is highly dangerous on the highways constantly having to correct and overcorrect and increases driver fatigue. Hyundai fails to recognize this hazardous steering issue and provide a voluntary fix or recall.

ODI #11520546ENGINE

Purchased with 56k miles. Had oil change at time of purchase. Changed oil at 60k and again at 65k. At 67k with no warning lights, no low engine oil light, no warning of any kind, the engine blew. Seems to be a very common problem and dealership told me not covered under warranty since I’m not original owner. Seems to me to be a manufacturing issue if it’s happening as much as I’m seeing.

ODI #11520592ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE2 INJURIES

I bought this vehicle and there was a complete break down malfunction due to the ABS module system! This lack of due diligence caused both myself and my 7 year old to unwillingly enter a vehicle that put our lives at risk and a near death experience that still traumatizes my daughter until this day who refuses to enter any vehicle! This is an unfortunate mistake on your end and there is no where near enough compensation that will ever withdraw the fear from my innocent child’s eyes anytime I need to drive her to school, or basketball practice, or anywhere to run our daily errands and live a normal life! I have nothing else to add except I expect compensation for a safe vehicle and compensation necessary to help my child, my innocent child to get through this fear!

ODI #11520368ENGINE

I was driving on a back road limited cell service with my infant when the engine just cut out while I was driving.

ODI #11520238ENGINE

I was driving my children to school on April 25th. When I heard a knock or clunk sound with the car. Once that happened it also caused a decrease in power to the car, causing those behind me to almost have an accident. After the loud noise there was a continual loud knocking sound. I immediately stopped at the closest auto center. They advised me that I would need a new engine. I had another mechanic look at it as well, and he confirmed needing a new engine. NO warning indicators came on, no oil pressure problem, Nothing! I have always maintained the oil and fluids on the car at regular intervals. I have been told by my mechanic that he had looked at the engine on several occasions for an oil leak because my car was using more oil than he though it should, but there was never any sign of any leaks. This car had about 97,000 miles at the time this happened last week.

ODI #11520147ENGINE

Oil light flickers on and off once we are on empty. Oil light flickered on and off, car shook, and almost stalled while making a right hand turn. When we have gotten oil changes we have been told we should not be burning so much oil that quickly.

ODI #11519197ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and remained illuminated, with a knocking sound coming from the engine compartment. The contact stated that the vehicle also lost motive power while driving at undisclosed speeds. The vehicle was taken to a local mechanic who diagnosed that engine was faulty. The vehicle was later taken to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The approximate failure mileage was 39,000.

ODI #11519136ENGINE

The contact owned a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the engine seized, and the vehicle lost motive power. No warning light was illuminated. The failure nearly caused a collision. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired, and the contact traded the vehicle. The contact stated that prior to the failure, the dealer previously performed an unknown repair after the engine was smoking, leaking oil, and making knocking sounds while driving. The manufacturer was made aware of the failure and offered the contact a gift card. The failure mileage was approximately 70,000. UPDATE 06/13/2023- Consumer is requesting reimbursement of $200 for the firestone evaluation, $1100 for repair cost, $600 for the rental, $50 for the tow, & $7000 for the loss in trade-in. (Consumer was given $11,000 deducting $7000 for the seized engine.) Copy of Hyundai claim form attached.

ODI #11518937AIR BAGS

The airbag light won't turn off. I was told the car is out of warranty and my extended warranty does not cover this issue.

ODI #11518502ENGINE

Vehicle engine used the engine oil and cause motor failure. One day after hearing the engine start reving and my gas pedal could be held to the floor without any acceleration I was on an interstate I panicked hit the breaks and started to glide over, to try to see if gas pedal would work I hit it and the car drove as normal this happened twice after I bought the car from vroom in February 2022 a year later the engine needs rebuilding as when you start the car you can here loud rattling. No dash lights are for warnings. Family of 5 still owe 16,000 dollars on the vehicle.

ODI #11518394ENGINE

Engine had power loss going up an overpass. No warning lights came on, and engine began to knock(maybe lifters?). There was a loud noise and we experienced critical engine failure, with a hole being blown through the block in at least 2 spots.

ODI #11517839ENGINE

I was driving about 20mph down a country road, having just pulled out from the driveway. The car sounded fine, had no trouble accelerating. There were no warning lights on. All of a sudden, the car just died. Everything shut down. The country road was very narrow and there was no shoulder, so all I could do was put on my hazard lights and hope I didn't get hit. The car would not turn back on. I had it towed to a Hyundai dealership and was told that the engine had failed and it would be close to 15-20k to replace it. There was no warning indication that something was wrong with the engine. The car has 108,000 miles on it, but should have lasted longer than this.

ODI #11517762ENGINE

Car Mileage approx 81,000 miles at time of incident. All records maintained for 7 years. Driving 70mph on highway. Pull of highway and lose power to engine. Engine has a complete failure. Luckily I was able to pull over to the shoulder, no smoke, oil spill. No check engine light ever came on. Hyundai replaced the engine, costs were approx $19k covered by the warranty. Car was under repair for 5 weeks. Long blocks are no longer available so it was frankensteined with a shortblock. One week after getting car back developed an oil leak. Hyundai will not warranty this issue. Car is in the shop getting repairs. Seeing everyones posts here having the same issue for the same model year I referenced RECALL # 168 which appears to be the same issue in all of these cars but my vin did not fall under its vin range. Good luck out there.

ODI #11517361ENGINE

This is second time happening to me. I was driving on us 212west and all of a sudden there was a huge jerk and I lost power. I got almost hit by car behind me. Blinking engine light came on and this is the same thing happened last time with recall 953, knock sensor. I have talked to hyundai customer support. They are playing with peoples life.

ODI #11517504STRUCTURE

While just entering the freeway my hood flew open at approximately 65-70 mph, hit and broke the windshield, causing me to run off the road. The vehicle exhibited no prior indications that the hood could fly up. The vehicle was taken to a Hyundai dealership and we were told that we needed to contact Hyundai Customer Care that the dealership could not do anything until a Claims Manger contacted them. Upon contacting Customer Care a claim number was assigned and the Hyundai claims manger eventually called saying that this defect is not covered under the recall 163 (TSB# 17-01-050 for Secondary Latch Cable) because the manufacture date is 7/30/2016 and the recall dates are 7/12/2012 through 6/27/2016. This is only 33 days after the recall period ended and sounds like the Hyundai factory had an escape of a bad vehicle. I took pictures of the secondary latch cable, it shows corrosion, and uploaded to the Hyundai website at the advice of the Customer Care Representative. After a lengthy period time the Hyundai Clams Manager reported, on a recorded line as he stressed, that his management did not see this as a warranty or goodwill repair and suggested that I make an insurance claim for the repair and for a rental car. My wife, mother in law and children were not physically injured but emotionally rattled. We've had no choice but to drive the vehicle, with the hood secured alternate DIY means, as we awaited disposition by Hyundai. We now have no choice but to arrange both repair and loaner vehicle by ourselves. Again, the vehicle manufacture and recall date range are only 33 days apart - this smells of an escape from the Hyundai manufacturing plant. Also, isn't the purpose of the secondary latch to prevent the hood from flying up if the primary latch fails or is partially / false latched? Please contact me if you need any additional information i.e. Claim number, Claims Manager name, etc.

ODI #11516848ENGINE

Engine started losing power with weird noises and after stopping would not start again and was smoking. Dealership said engine has to be replaced. No warning lights came on. Dealership says everything else on the car is working perfectly, just no compression in the engine.

ODI #11516931ENGINE

UNKNOWN but it appears the oil is leaking from my car but I am not sure where as there are no puddles and we checked it and dipstick didn't detect anything, 4 quarts were added and it showed it was more than full then after waiting 3 hours for a tow truck to take it to the shop the oil was basically empty per the mechanic and the engine was shot and needs to be replaced but there is no engines available due to engine fires and other scenarios like mine yet an investigation is still going on and I am out a car

ODI #11516659UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE

It’s not a accident The car won’t start and brake and wheels keep locking by itself.

ODI #11516337VEHICLE SPEED CONTROL,ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 30 MPH, the accelerator pedal became inoperable when depressed and the vehicle stalled. The contact stated that a unknown warning light illuminated. The vehicle failed to accelerate and coasted downhill into a parking lot. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 83,000.

ODI #11515766ENGINE

Car is properly maintained and serviced. We were driving on Highway and I heard a rattle. I turned down the radio then the speedometer changed from 65MPH to 0. The car was just rolling and lost all power. Then, for the first time ever, the check engine and battery light came on. Lots of smoke from the back and from under hood. They said it threw a rod through the back of the engine, and all the oil leaked out. I had it towed to a dealership

ODI #11515822ENGINE

Engine failure while driving the vehicle. My safety along with others on the road was put at risk due to the cars engine failing and making me at risk for someone to hit me. There were no warning or check engine lights on prior to the incident or after.

ODI #11515081ENGINE

Two weeks ago, I heard a noise when we started our Santa Fe but the car continued to run and no warning lights were on the dash. The day after I heard the noise, I was driving and the car suddenly stalled - fortunately, I was on a side road but had I been elsewhere I could have easily caused an accident and been a danger to myself and others. I was going 30 MPH and looked down to see my car said 0 MPH so I pulled off the road. My car had no warning lights at all prior to the stalling but once I stalled, the check engine light came on. All my electrical continued to work. We had the car towed to our usual auto mechanic who told us our engine had failed but they believed our issue was under a Hyundai recall. We had our vehicle towed to the closest Hyundai service center, but they denied that our VIN was under the recall despite our car being the exact make, model and month of manufacturing the recall stated. Attempts to speak to Hyundai corporate resulted in the same denials. So now, with no warning, my 6 year old, barely used car has a completely dead engine through no fault of our own. Our car was regularly maintained by our local auto mechanic. Our car is currently sitting at the Hyundai service center after being quoted over $17,000 to replace the engine.

ODI #11514896ENGINE

I was driving with my 2 children in the car, and with no warning there was a loud pop noise and lots of smoke came out of the hood I had to pull over as quickly and safely as I could. The car died and would not come back on. Mechanic advised that the rod went through the engine block. I took the car to the dealer after seeing on line that the same year make and model had the same thing happening to the point the cars have caught on fire. I have taken very good care of all of my vehicles she had an oil change every 7k miles on Synthetic oil. I was told the recall was in the 4 cylinder engine and i have the 6 cylinder engine. It is the same exact thing that happened to the 4 cyclinder engine and having all the mechanical reciepts showing that the car was taken care of per service miles.

ODI #11514909SERVICE BRAKES

The left rear brake caliper broke off and was hanging next to the wheel. The brake fluid was leaking and had leaked out. it is available for inspection. This occurred while driving home from an errand. Had it occurred earlier on a steep hill down the mountain, the results would have been catastrophic, probably resulting in loss of life. The vehicle has yet to be inspected by the manufacturer but will be soon. No warning lights just noise of caliper banging against car and loss of brakes. Event occurred close to home problem discovered there.

ODI #11514723VEHICLE SPEED CONTROL,ENGINE

My engine had been using oil at a very fast rate and I was just told that hyundai consume a lot of oil. I have had this car since 77k miles and have issues ever since I bought it. At first I had issues with it not accelerating on the interstate and then it would randomly stop while I was driving, almost like a car hiccup. I took it to the dealership, and other car shops and no one found anything wrong. Finally two weeks ago, I was on I85 and my car was driving really roughly and idling roughly as well. No lights came on until it started to decelerate on the interstate to 30 miles an hour and I had to pull off to the side of the road. Then a bunch of different lights came on and I turned it off and it wouldn't turn back on. I had it towed to the dealership, and they stated I had a bad engine, and Hyundai may replace it but it will take the shop 4-6 months to even take the engine apart to see whats happening. I'm out of a car for at least 4 months probably more, and there is nothing I can do. The mechanic is thinking there is an issue with the bearing.

ODI #11514757ENGINE

Car lost power, and engine has catastrophic failure. Needs new engine, has 74k miles on it!

ODI #11514179POWER TRAIN,ENGINE

1. Over several documented and undocumented times since July 2021, this vehicle has consistently lost >1 quart of oil every 1k miles. 2. This issue has been confirmed by the dealerships involved several times. 3. It is identified as the Theta engine failure. It began in 2012-13 and has been a constant for Hyundai and Kia models for 7 years. 4. There were no warnings from the initial ignition vehicles system check or at any time while operating this vehicle. Even when the engine loss was measured at about 4 qts. 5. This vehicle has been through 2 complete "oil consumption" programs that measure the oil loss during three consecutive 1K mile periods. Also it has had 2 "combustion cleanings" after which a follow up 1k mile oil check found that it still lost >1 qt of oil. 6. The failure of this engine is always a concern. I have personal and anecdotal testimony of what can happen with the failure of this engine. My wife and I are both in our 70's. We are also helping our 26 year old grandson with various transportation requirements. He has spastic dysplasia cerebral palsy and is unable to walk without a cane or walker. Longer distances require a wheelchair. We cannot push that wheelchair, we cannot carry him. We are in trouble if this engine fails and we are miles from home. Also, the vehicle under went the required ECM UPDATE as required by the NHTSA at 39843 miles on January 11, 2019. This update required the installation of a module that would decrease the RPM'S of the engine if there was a failure. There are horror stories on various FB Group pages about the terror of being on a 70 mph road, in the middle lane, when the engine fails and goes immediately to 35 mph. I have a personal friend who experienced that on I-95 in Maryland and was petrified. 6. Finally, after speaking with various Hyundai Service employees, I feel that I was mistreated after the first process. When my SUV lost >1 qt after 1K miles after the cleaning, I should have gotten a new engine.

ODI #11513898ENGINE

The vehicle lost power. When we looked under the hood there was oil all over and all oil had leaked. There is a small hole in the side of the engine block.

ODI #11513968ENGINE AND ENGINE COOLING

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine and oil pressure warning lights were illuminated. Additionally, the vehicle experienced rough idle. The contact related the failure to NHTSA Campaign Number: 17V578000 (Engine And Engine Cooling), however, the VIN was not included in the recall. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 162,000.

ODI #11514040ENGINE

Engine started making a loud ticking sound about a year ago. No check engine lights and no oil lights. Brought it into Liberty Hyundai in Ramsey, NJ. They flushed the system for $200 and said there was nothing else that had to be done. Then Jan 2023 oil warning light comes on. Checked oil and it was full. Brought it to Paramus, NJ Hyundai and they replaced the oil sensor for $1600. Still said everything was okay. Car is still not sounding right with 74,0000 miles.

ODI #11513731ENGINE

My 2017 Santa Fe SE Ultimate AWD was scheduled for an oil change and yearly NC State inspection and I scheduled that with the local dealer that I use regularly for servicing my Hyundai. On the way to the Hyundai dealership, Johnson Hyundai of Apex, I felt that the engine was making a strange knocking sound when accelerating and seems to have lost power. So I mentioned that to the dealer servicing technician Jeremy and he told me that he too noticed the knocking sound and that they will let me know what is going on. I got my complementary ride back home and in few hours got a call from dealership that I have a blown engine and that they will try and contact Hyundai to see if they will replace the engine. Few day later they called me that Hyundai was going to only pay 90% of the nearly $20000 cost and that I’ll be paying the balance. I insisted full payment but they declined and I am still fighting them to pay for my rental coverage. There were no sign of engine problem or service lights and my suv has been regularly serviced by Hyundai from day one. They need to cover the total cost of the engine as I see there are many other owners that are in the same boat.

ODI #11513552ENGINE

Engine is using a quart of oil every thousand miles.

ODI #11513362ENGINE

Was driving 55 mph and engine went into limp mode on busy road almost creating a tear end collision with multiple vehicles traveling at high rate of speed. Cam shaft bolt har sheared off cracking the fuel cover resulting in loss of engine oil. Told this was not covered under warranty but fixable. So fixed that along with front and rear brakes for a total bill of over 3k. Less than 500 miles Later my 21 year old son was driving - engine started clanking loudly the he lost acceleration while traveling a proximate ally 49 mph in heavy traffic. Car needed to be towed and am not being told the engine is blown.

ODI #11512805ENGINE

Engine had a massive Engine failure with 90k miles on it. Engine was well maintained when failure happened. Engine shut down and left wife and I on side of the road. Had to towed to dealership and dealership said its an engine failure.

ODI #11512865STRUCTURE1 INJURY

The contact owns a 2017 Hyundai Santa Fe. The contact stated while she was parked in her driveway, she was at the back of the vehicle and had lifted the lift gate to place items in the back when the lift gate inadvertently came down on the contact's neck. The contact was trapped by the liftgate and struggled to pull her head out. The contact had hurt her neck in the process of freeing herself and had set up an appointment with a doctor. The contact stated no warning lights or chimes were heard or noticed. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.

ODI #11511230ENGINE

Vehicle started flashing oil light during turns or bumps. The vehicle was not at mileage for oil change, but brought it in anyway. Turned out the oil was being burned at an access rate which was luckily caught before there was no oil in the vehicle. Vehicle is regularly maintained with documentation to prove. Followed protocols through hyundai by performing an oil consumption test and a combustion engine clean out. Hyundai service coordinator said my engine needs to be replaced but hyundai corporate declined the coverage. Even though many of these vehicles are having this exact same problem. He acknowledged this is a problem with their vehicles and stated they see at least 4 of these a day in their service shop. They told me that I did nothing wrong; that their engines are defective. The only thing he could do is help me price out a new engine. My Santa Fe sport was seen for this problem starting at 70,357miles. Previous oil change was at 66869.

ODI #11511091STEERING,SUSPENSION,ENGINE

The engine throttles while accelerating and leaks oil and a burning smell comes from under the hood. the smell passes through the air vents and fills the car. I am afraid it might catch fire under the hood. The suspension makes noise and can also feel on the steering wheel. I will appreciate the company if they take safety measures in fixing this issue.

ODI #11510583ENGINE

While driving at approx. 65 mph on Friday, March 3, 2023 my Hyundai Sanat Fe completely loss power. It dramatically loss steering and brake pedal feel. The vehicle needed to be towed to the closest service station. The engine shows no signs of oil leaks or any other physical issues.

ODI #11509795ENGINE

I bought a 2017 Hyundai Sante Fe Limited trim with the 3.3 L 6 cylinder on Nov 2, 2022. The car was running perfect until Feb 28, 2023, when while driving the engine started knocking and the check engine light came on. This happened instantly. I had it towed to a mechanic where it was discovered that the oil pan and oil filter were covered in metal shavings. The engine failed at 97,000 miles. The code that is being read is “P0014 Exhuast Camshaft position timing - over advanced. This is the same exact thing that is happening with earlier and Hyundai and Kia engines, but there aren’t any recalls, campaigns, or class action law suits open for my specific vehicle, so the Hyundai dealership that I am bought it from are pretty much telling me too bad too sad, you didn’t buy the extended warranty. Hyundai has a significantly documented issues that are exactly the same problems and seem to only be addressing the older vehicles with the same exact issues. This is almost criminal of Hyundai, because even though corporate and their dealerships are aware of these issues and acting like they are sympathizing, they are offering absolutely no help to their customers for their faulty engines.

ODI #11509426ENGINE

On the incident date listed, we were driving in Denison, Texas, going southbound on US Hwy 75. Traveling at 70mph, the vehicle started to have a loss of power and the vehicle started to shake, as if we were traveling on uneven pavement. Thankfully, we were able to pull to the side of the road to avoid being struck by traffic following behind us. Approximately 7 miles ahead, road construction is being performed, and there is no shoulder. If this incident would have happened in this area, we would certainly have been killed, because there was no place to move the vehicle. After having the vehicle towed to the dealership, the engine no longer had fire in the first and third cylinders. This was due to no oil in the engine. An oil change had been performed on the car on 11/19/2022, at 115,323 miles. So we had traveled 1205 miles since the oil change. When the oil was checked, no oil showed on the dipstick and there were only 2 quarts of oil in the reservoir. 5 quarts of oil had to be put into the engine to attempt to start the vehicle. After doing research on an issue we did not know existed prior to purchase, Hyundai has shown to have an unusual instance of burning oil in their engines. Leaking is not a sign of trouble, or we would have seen this and had it addressed. We are outside of the warranty by 16k miles and the dealership is unwilling to work with us. We believe this should be brought to the NHTSA's attention, to prevent a potentially deadly incident from happening in the near future.

ODI #11509452ENGINE

Our 2017 Hyundai Santa Fe was driving perfect up until an engine light came on last week. During which the vehicle began sounding like a diesel engine idling rough. Using an inexpensive code reader I connected to the vehicle OBDII port and the code related to an crankshaft position error (i don't recall the actual code set). I brought the vehicle into the dealership for a routine oil change and check why the engine light came on. After the oil change had started the dealer brought me into the garage to show me excessive amounts of metal pieces caught within the oil filter making the vehicle inoperable. They mentioned something must have failed within the engine and the engine chewed it to pieces causing the rough idle. They also mentioned they're surprised the vehicle was still working and it was just a matter of time before the engine failed. The dealer explained it would take 9 months to repair due to the 50 other vehicles ahead of me all needing engines and only 1 technician on their staff qualified to replace engines. I researched online for "2017 hyundai santa fe engine failure" and a recall showed up sounding very similar to my issue (Recall No. 17V578000); however, my vehicle VIN number was not included.

ODI #11509621ENGINE

All of sudden check engine came on along with engine oil and battery on dashboard and couldn’t go over 55 MPH on highway and car has been burning oil the past couple months and was told it wasn’t an issue until engine failed on my husband on the way home.

ODI #11509168VISIBILITY

The panoramic sunroof on our 2017 Hyundai Santa Fe unexpectedly and without warning, exploded during a leisurely drive through our town this morning. At a speed not exceeding 40 mph, we were suddenly met with a loud, gunshot like sound that instantly frightened us. We immediately put our hazards on and pulled off to the side of the road to find that the sunroof had completely shattered. Thank goodness we had just closed the sun shade or else our three year old and family pet would have been covered in glass shards, shards that would have most definitely caused serious injuries had that sun shade not been closed. We were on a paved road where no other vehicles were present, leaving no chance for a rock or any sort of debris to have impacted the vehicle. There has been no prior glass work done on the sunroof and we have not experienced any sort of major temperature differential in our area recently. There were no chips or hairline cracks present prior to this incident. We have contacted our insurance company but are waiting to file a claim until we reach out to the dealership (it is currently a Sunday and all dealerships are closed here). Had we been on a major highway or road, this could have most definitely caused an accident as the noise was incredibly loud and shocking. Again, what is most concerning is the fact that had we not just closed the sun shade, our toddler could have been seriously injured by the glass shards.

ODI #11508838SERVICE BRAKES,FORWARD COLLISION AVOIDANCECRASH1 INJURY

My lane departure and collision warning did not work when I crashed into a car head on and totallled my vehicle. I had not yet received my recall maintenance, nor did I know about both recalls. Only the first. Not only that but lane assist did not work and the airbag did not go off. Despite totaling the car, how did they not go off?????

ODI #11508904ENGINE

Driving car when suddenly all the dash lights came on and car started sputtering. Pulled over to side of road where car completely died. Could not restart with jump. Towed to mechanic where he informed me the engine appears to be ruined. Maintain regular oil changes since purchasing car in 2020.

ODI #11508827ENGINE

The engine seized while driving. It will be available to inspect if requested. No warning signs whatsoever. Not a light on the dash. 117,xxx or so miles on it. We were driving in the left lane on the interstate when it happened. No noise, just completely shut off. In ST. Louis traffic. We couldn’t get to the right side so it was extremely dangerous. I’m unsure if this is a common issue or not. The vehicle has only had diagnostics so far, no further inspections. I was due for an oil change that week, there were zero warnings signs that I noticed but I’m not a mechanic. No lights prior to incident, but when it occurred the following lights came on: key undetected light, oil pressure light, engine malfunction light, power steering light, battery light, and I believe there was one more unknown light. My vehicle engine just shut off completely and wouldn’t restart.

ODI #11508368POWER TRAIN,ENGINE

We were traveling down the road 12/08/22 and a clanging noise started. we were only a few miles from the Hyundai place in Orlando so we drove there. They put us in a rental and said most likely it threw a rod and would need the Engine replaced. It had about 95500 miles on it. Universal Hyundai called and said Hyuandi would replace the engine as goodwill with a rebuilt engine and It will cost me 1300.00. after 65 days in the shop they said I can pick it up. Drove it 11 miles and it broke down again. got it towed back to Universal Hyundai. They said it was the start and alternator and it will cost me 2000.00. My car is 4.5 hours away from where I live. The month before I had to have both sensor assy- oxygen replaced, they changed me for that also. In February of 2022 the Catiliyst Convertor was replaced, which was covered under warranty. I maintained my oil changes.

ODI #11506729ENGINE

My family was driving down a busy state road at around 45 mph when the engine stalled. Seconds before the engine stalled the check engine light came on leaving no time to react.There were no other warning lights to indicate a problem leading up to the incident. Thankfully with what control we had left of the vehicle we were able to maneuver into a shopping center. Though we were able to stop safely we found ourselves facing the wrong direction in the shopping center right of way. The police arrived to direct traffic in the area around our vehicle as we waited for the tow truck causing major congestion leading out into the main road. The car was towed to the Hyundai dealership for inspection. They diagnosed the problem as a rod bearing failure in the engine. At only 65,000 miles this type of engine failure without any warning from the cars systems is unacceptable and dangerous.

ODI #11506694ENGINE

Oil consumption bulletin, piston slap, engine failure causing vehicle to shift into limp mode while driving at 70 miles per hour.

ODI #11505554ENGINE

The car lost all power in he middle of a busy 4 lane highway. Was able to coast to the shoulder. Engine light came on had car towed to mechanic. I then took car to Hyundai an they told me it had to do with update. Got car back an less the 6 hours later the car went into limp mode not exceeding 2000 rpm. Took the car back an now they are claiming the piston has dug into cylinder wall an need new engine.

ODI #11505378ENGINE

On 11-12-22 my Sante Fe stuttered and came to a stop on a busy highway. On inspection we found there was no oil in the engine, there was no crack in the oil pan and otherwise no way for the oil to leak out. We did all the maintenance on schedule according the Hyundai's recommendations. My two young kids, my husband and I were stranded on the side of the highway for hours until we could get the car towed to the nearest dealership. Clearly, an engine seizing on the highway is very scary and unsafe. Hyundai is aware of the excessive oil consumption and did not inform consumers, putting lives at risk. The car is sitting dead in a dealership and in the mean time has been vandalized, the steering column was busted and the lift gate was disabled. The vehicle has been inspected by the dealership and an insurance rep is scheduled to inspect it for the damage from the break-in. Insurance has already said the engine is our problem because it wasn't caused by an accident but by manufacturer defect. There was no warning that the engine was consuming excessive oil, it just seized. Hyundai is requesting a tear down of the engine so they can determine if the engine will be covered. I fear they will find a way to not cover a new engine, when it was clearly a manufacturing defect. My families lives were at risk because of Hyundai's disregard for their customers.

ODI #11505247ENGINE

The vehicle suddenly lost power and acceleration while on the highway. The service engine light began flashing. I was able to drive it to a safe location, though only at a low rate of speed. I had the vehicle was towed to a local garage. The error code indicated a knock sensor error. Hyundai is aware of this error and problem, but will not address the issue until it reoccurs. Also, the garage indicated that the oil "looked dirty", so they changed it, though the vehicle was not yet due for an oil change.

ODI #11504726ENGINE

Driving on the highway the engine started to knock, the oil and/or engine light did not come on. Then the vehicle was undrivable. The mechanic stated the engine popped and that this occurs with Hyundai's and Kia's.

ODI #11503857POWER TRAIN,ENGINE

I had been driving my 2017 Santa Fe SE (6cyl, 3.3L engine) for approximately three hours when the battery, oil, and engine lights all lit up and the engine shut down immediately. I'd had no prior warning of an issue and lost power/control of the vehicle in less than a minute. My vehicle was towed to my mechanic who determined a complete engine failure. Tranfer of vehicle to Hyundai dealership for evaluation for work under warranty confirmed the engine failure.

ODI #11503664ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEFIRE

Car began to smoke from engine compartment. Stopped car in a driving lane on interstate 78 where construction barriers had closed both shoulders. Car then burst into flames. Car was a total loss before fire trucks were able to arrive. Just prior to the fire the Warning light for the abs system malfunction appeared on the dashboard.

ODI #11503671ENGINE

Was driving vehicle on highway at 70 MPH. No warning lights came on, vehicle began to decelerate with no warning. Vehicle has been maintained regularly, and was current, and full of oil at time of incident. Once noticed the vehicle was decelerating, with danger of surrounding traffic, I moved toward the shoulder to reach a somewhat safe place to come to a stop. Vehicle would not turn over after we came to a stop. There is a recall which other documentation from users online describe a similar occurrence. Hyundai dismissed the connection and currently is making it difficult to deal with issue.

ODI #11502736ENGINE

I was 3k miles out from an oil change and had no oil in the well. Took it to dealership and was told to come back in 1k. Went back in 1k was told everything was fine , no need to come back. 2k miles later , tamper seals in place oil light flashed and I went straight to dealership. Again, no oil in the well, seals in place. They changed the oil and told me I have to keep coming back every 1k miles for 4k more miles! There is no evidence of a leak. The engine is obviously burning oil and is unsafe at this rate.

ODI #11502503ENGINE

Vehicle had excessive oil consumption causing catastrophic engine failure. No check engine light came on. Engine stalled on interstate.

ODI #11502526ENGINE

Vehicle was being driven and there was sudden loss of power. While vehicle limped to side of road, check engine light turned on. Noticed oil leaking from beneath. Vehicle was towed to Hyundai dealer and they confirmed a new engine is needed but will not replace because mileage is 5,000 miles passed the 60,000 mile warranty for 2nd hand purchasers. Being quoted $14,000 to replace engine.

ODI #11501998POWER TRAIN,ENGINE

Passenger airbag constantly coming on when there is a passenger, and when no one is on the passenger seat. Oil light has been flashing/ lighting up and going off. I told several service members about this problem, they all shrug it off. One said I could pay $150 for diagnostic test, but why should I pay when they know what’s going on with it? This seems to be a common issue with this vehicle, so why can’t I just get my car repaired and the company do right by consumers who have trusted them?! I thought the oil light coming on meant time for an oil change- even though it’s only been 2-3 weeks -because no one at my dealership where I get my car serviced mentioned it meant something more serious, like I’m LOW on oil... CONSTANTLY! This has been happening and my records at the dealership show I’ve been coming almost every two months for an oil change. I recently spoke with someone from the dealership in Daphne, Al and they told me they couldn’t help me AT ALL, not even the oil consumption tests because I’m not the original owner. Basically denied me of a service! How rude and inconsiderate, especially when I’m still paying for a car that potentially has engine problems. I paid for the extended warranty as well. Now all of a sudden, yesterday morning, on my way to work, my car was jerking/ missing like it doesn’t want to accelerate… and also when I was reversing! This is my only means of transportation to and from work. Thanks for reviewing my complaint and I hate I have to complain bc I love my little car. Just wish the dealership/ Hyundai would understand this isn’t right and might need to take these cars off the market or recall and fix! Please help!

ODI #11502057ENGINE

While driving, my engine with less than 59,000 miles and under 5 years old seized, as I was approaching a left hand turn across 2 lanes of traffic in morning rush hour traffic. I had lost power I had nothing. Miraculously, I was able to navigate my vehicle to a safe area. When I got out of my car to determine why I had lost everything, I discovered oil pouring from the underside of the vehicle. I has no indication that there was a serious issue brewing. My check engine light has come on 2 weeks before. I made an appointment immediatly with Hyundai the soonest they could look at my car was almost a month out. I took my car to Autozone and they hooked my car to the diginostic computer and it showed the ABS issue that is currently recalled. I had the car towed to Hyundai and they determined the engine had completely failed and refereed the loss of power as Limp Mode. The engine failed due to the faulty components that Hyundai has been knowingly using for years. These components break down and cause metal to flood the engine eventually causing the engine to seize. I could have been killed and others could have been killed as well due to the negligence of Hyundai. The vehicle still sits a dealership, as of today, My warranty company has approved a full engine replacement no thanks to any help or concern of Hyundai.

ODI #11501471ENGINE

*The crankshaft failed while driving causing the car to stop in traffic. This part is available for inspection but it still is in the car. * As stated this caused the car to shut down on the roadway during heavy traffic. * The dealer confirmed that the crankshaft did fail. * Only the dealer inspected the car. * There were no warning signs, light or massages from the car prior to the failure.

ODI #11501281ENGINE

two large holes in engine block, now the engine is dead, they are charging me $5000 to replace it.

ODI #11501331SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact stated that upon purchasing the vehicle, she was given a notification for NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) and was informed by the dealer that the parts for the recall were available according to the NHTSA website. The dealer was notified about the recall but informed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11500781ENGINE AND ENGINE COOLING

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled while making ticking sounds. The engine overheats message was displayed, and several unknown warning lights were illuminated. The contact parked the vehicle in a parking space, where it remained. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that an independent mechanic had previously replaced the battery and performed an oil change for the recurring failure, and the vehicle had not been driven for 5-months. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was 130,099.

ODI #11500671ENGINE

OIL EXCESSIVE CONSUMPTION PROBLEM I BOUGHT IT WITH 65,000 MILES AND I NOTICED THE PROBLEM WHEN I SERVICE THE CAR THAT DID NOT HAVE OIL HYUNDAI KNOWS THAT THE 2017 SANTA FE SPORT HAVE THOSE FACTORY PROBLEM I ADDRESS THAT POBLEM TO HYUNDAI AND THEY DO NOT WANT TO REPLACE THE ENGINE. THAT 2.4 L ENGINE CEASED SUDDENLY AND THAT IS A DANGEROUS PROBLE THAT COULD HAPPEN WHEN YOU ARE DRIVING ON THE HIGHWAY I NEED HYUNDAI TO BE REPONSIBLE AND RESOLVE THE ISSUE BY REPLACING THE ENGINE. PS. I NEED HELP ON THIS PROBLEM

ODI #11500423ENGINE

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact had to add an additional 4-quarts of oil each week. There were no warning lights illuminated. There was no indication of an oil leak. The vehicle was taken to an independent mechanic who confirmed that the oil level was low. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 100,000.

ODI #11500426ENGINE

The engine is burning about a quart of oil every 100 miles. Taken our call to the repair shop, which found no leaks, and then a Hyundai dealership that confirmed no leaks but said everything looked good and gave no explanation as to why my oil light kept going on and we had to add oil non-stop.

ODI #11500544ENGINE

At approximately 94,000 miles, our 2017 Hyundai Santa Fe Ultimate AWD with the 3.3L V6 exhibited ticking sounds from the engine and a loss of power, while driving at non-highway speeds. As the vehicle decelerated to pull off the road, a catastrophic engine failure occurred with loss of all power and drivability. The vehicle was towed to our local Hyundai dealership, where a diagnostic revealed that a connecting rod had punched a hole through the engine block, necessitating a full engine replacement. Maintenance was regularly performed on the vehicle, with no check engine lights or other diagnostic codes or warnings at the time of the incident. Oil changes had been regularly performed with synthetic oil and was within recommended intervals.

ODI #11500251ENGINE

Internal engine failure! I still owe 16,000 on the car and only had it for a little over a year before it gave out. Haven't even had it for 20,000 miles. The final two maintenance is when the trouble began. After the oil change the service manager informed me that it looked as if someone had taken a hammer to the side of the block. Because there was not a previous oil leak prior to taking it for the oil change, they repaired the issue, but by the very next oil change we were told there was so much metal shavings in the oil, it indicated to them that the engine was failing. Not even 3 days latter while driving the power went out while driving it would remain cranked, but pushing the gas would not cause the car to move.

ODI #11500108ENGINE

Car had engine major repair back in April at the Hyundai dealership. Now it threw a rod bearing and I'm being told it needs a new engine. I'm being told that what is wrong with my vehicle was the same problem that has a recall on the same model and year, just different engine size but there's no recall. Can we follow recall procedure number 168 please.

ODI #11499851ENGINE

Vehicle was purchased used for my teenage daughter's first vehicle and the vehicle was purchased from a reputable used car dealership with the vehicle having a very good Carfax vehicle history report and appeared to be mechanically sound. After two months of normal use and no mechanical warnings ever appearing, my teenage daughter was driving on the highway at night when the vehicle engine suddenly stopped with vehicle losing all power and being disabled on the highway in a hazardous location that could have caused a serious vehicle accident with my daughter being seriously injured or killed by passing highway motorists due to the sudden engine malfunction. The vehicle was towed to a Hyundai dealership for inspection, and I was advised that the crankshaft was immobilized, and that the vehicle will need a new engine. With no warning lights ever being displayed or any other signs of self-evident mechanical problems, I suspect that this particular model vehicle has a serious engine defect that needs to be investigated to prevent a loss of engine power vehicular accident that could result severe property damage and serious bodily injury to the vehicle operator, passengers, and other motorists. The vehicle is still disabled at a Hyundia dealership and available for inspection.

ODI #11499529ENGINE

The car stop running in the middle of the highway. Was taken to the dealership and they sled us to pay close to 700 for an inspection. Since then I have been part of numerous groups that report similar issues with certain types of engines.

ODI #11499143POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

***(NW Indiana)*** 2017 Hyundai Santa Fe Ultimate FWD 3.3L - 64,000mi. Driven to and from work and around town. Purchased used with 31,000mi in July 2020 from Knauz Hyundai. On the afternoon of December 22nd, 2022 I went to accelerate from 35 mph at which point I heard "tick-tick-tick-tick-tick". I had never heard that sound before. I tried the accelerator again and the same "ticking" sound was there. It became progressively louder on the 15 minute ride home but only while accelerating. During this whole episode not once did any warning light come on. I got home and popped the hood to listen to it(I did video record the sound) and to check the oil. The oil was a bit low but I topped it off and then put a code reader on the vehicle. The only thing that came back was a low voltage on the battery. The next morning I started it up and the noise was even louder. After a few minutes the sound subsided a bit, albeit still loud. I was able to drive it to work so that our mechanics could hear it and all three said it sounded like a bearing went bad and that the engine might be a loss. I spoke to another friend that is a mechanic that hosts a local radio show and he said that he had a show recently about how he is seeing A LOT of Hyundai's coming in with the exact same problem. He told me about a recall from 9/19/2017 with the #17V578000. While I am not certain that this pertains to my vehicle, everyone that has read the recall says that can absolutely be the issue. I have tried calling Hyundai Consumer Affairs but sit on hold forever only to be finally disconnected from the call. I am taking it in to Hyundai on January 6th, 2023 for the ABS recall and they said they would charge me $199 to look at this issue. After reading through all of the complaints regarding this problem Hyundai needs to make it right for their "valued" customers.

ODI #11499268ENGINE

The vehicle lost power and started making a knocking noise from the engine. The vehicle would not accelerate at all, then quickly increase in RPMs and throttle forward. The knocking sound increased in intensity and volume. The RPM's continued to jump as did the power and acceleration. No check engine lights ever showed. After about a year of owning the vehicle we noticed it was burning through oil at an alarming rate. At a Hyundai dealership we were told that it was normal for that engine to require oil top offs between oil changes. We had it looked at by a local mechanic and was told it is total engine failure due to an internal component and will require a new engine.

ODI #11499035ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle made an abnormal sound. There was no warning light illuminated. An unknown dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,500.

ODI #11498421ENGINE,FUEL/PROPULSION SYSTEM

Car seems to stall on slow turns, then after 2 seconds its back to normal. Dangerous when turning to avoid oncoming traffic. This vehicle belongs to my granddaughter (Britney N. Smith) I'm driving it as it's too dangerous for her. Dealerships have no solution for this problem!

ODI #11497804ENGINE

I am a 2017 SantaFe Sport owner. I purchased my Santa Fe in Florida in December 2016 to include all the premium options, including a 10-year powertrain warranty. I believed I was investing in a vehicle that I would have for years to come, at least 10 years. I have always taken my car to be serviced at the Hyundai Service Center and paid for all the recommended services. Earlier this year, I was about to take a long distance trip in my trusted car with my son and elder mother. As I checked my vehicle to make sure it was road ready, to my surprise, it had no engine oil although there was over 1K miles till the next oil change! The oil stick was completely dry. Feeling unsure about my car, I ended up having to make an unnecessary expense and rent a vehicle. After seeing my service advisor at Hyundai, he recommended we start an oil consumption test. After several failed tests, car rental expenses, time away from work, purchase of engine oil and oil funnels, and a recommended Combustion Chamber Cleaning, my car is still consuming the oil with over 4K miles (4 months) till the next oil change. My car was back again at the dealer for the past 3 weeks for another oil consumption test and another submission for an engine replacement. Yet, Hyundai refuses to replace the engine stating my vehicle is operating at standard. I personally don’t know of a vehicle, not even a race car, that consumes oil at the rate my Hyundai SantaFe is consuming oil. I have spoken with Hyundai, the service manager, and have proof of all of my documentation. It has been a week since I picked up my car from the service center and it consumed all 4 quarts and the oil stick is dry again. I have also done my research and learned this a known problem that have cause people’s cars to stall while driving in the highway and also causing fires. There are thousands of people worldwide affected by this same issue.

ODI #11497616ENGINE

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine failed and started losing power. It is available at the dealership it was towed to. How was your safety or the safety of others put at risk? I was driving with my family and had just accelerated onto the highway onramp when the engine started rattling and started losing power. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealer has confirmed the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The dealer technician has looked over the engine to determine the issue and claimed the engine's rod bearing(s) had failed and that they did not see signs of maintenance neglect to have caused it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? At the time, no, there weren't any warning lamps until when the engine problem actually happened and the check engine light came on. There had been a couple check engine lights over the past 2 years where the car went into limp mode temporarily. The first one a dealer couldn't reproduce as the engine light had cleared itself. The second time they replaced a sensor which may have been causing it.

ODI #11496382ENGINE

Cvvt timing malfunction causing over advanced bank 1 shaft to blow

ODI #11496406ENGINE

The engine failed and is available for inspection upon request. The failure caused the vehicle to stall dangerously on the interstate and almost crashed. The problem was due to engine bearing (as diagnosed by third party repair shop) and matches a safety recall (17V578000) for Hyundai 2017 Santa Fes. The VIN, however, does not fall under this safety recall. But it should and I wish to dispute. The vehicle now is at the Courtesy Hyundai of Tampa. No warning messages appeared before stalling to my knowledge. This happened 4-5 weeks ago and has been in the shop since. There was a delay in reporting a safety problem because I tried working with the manufacturer directly. There was miscommunication and they submitted a case on my behalf to check the car for warranty but not to investigate the safety recall. Repair invoices yet to be provided. Courtesy Hyundai of Tampa should have more information: 813-356-7576

ODI #11495461ENGINE

Vehicle: 2017 Hyundai Sante Fe Sport - While driving down the highway, the day before Thanksgiving, 11/23/22, the Sante Fe began to knock and immediately began to decelerate leaving my youngest sister stranded on a dark backroad in NC in the middle of the night! She pulled over into a local church that was thankfully in the area and had to wait alone for a while. This is extremely dangerous as the road she was on was a winding road, 55 mph speed limit, steep shoulders, and the vehicle gave her no warning prior that something was wrong. After getting the car towed to a repairman we got the news that the engine has failed and that the engine rebuild alone is $10,000 (low estimate). This is not the Hyundai that I know and something must be done to rectify this.

ODI #11495318ENGINE

Failure of Oil Pressure Switch Assembly resulting in oil leak. Not covered by warranty. Dealer repair resulted in cost of $544.94 to owner. Vehicle mileage: 63591 miles. Appears as wide spread problem with this engine type from Hyundai/Kia.

ODI #11495357VEHICLE SPEED CONTROL,FIRERELATEDFIRE

Vehicle spontaneously caught on fire in the engine compartment while driving in a parking lot. Within 30 minutes, the vehicle was incinerated down to the frame. Prior to this incident, a warning had flashed on the message center that the adaptive cruise control system was being disabled. It is pending insurance inspection and we are trying to contract Hyundai. The police report is not available yet, but is with the Faribault, MN, Police Department and is #[XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11495138POWER TRAIN,SERVICE BRAKES,ENGINEFIRE

I was accelerating on the highway and my RMPS shot the whole way up over 7,000 then bottomed out. I lost speed so I pulled over. Another car pulled over to inform me my car was on fire. I turned the car off and the fire went out. The car was towed to Blaise Alexander (dealership) in Altoona, PA. The mechanic reported that a connector rod went through the oil pan, engine block, and brake starter. He kept repeating to me "I've never seen anything like this before". He reached out to Hyundai to ask if they would cover repairs (starting at $13,790). Hyundai said no. I believe this incident was more than mechanical, and is related to the open recall. I attempted twice to have my car repaired under the recall but the dealership "didn't have the part".

ODI #11494486ENGINE

Engine stopped working while driving; left stranded and without a vehicle after this incident and was asked to pay $11,000 to replace engine with an used engine after denied good faith repair. This is an extremely common issue with Hyundais.

ODI #11494489ENGINE

I was on my way home from work in the interstate, I started to exit the interstate and my car would not accelerate, and just died. I was going around 45 mph and there was no indication till it happened and then the check engine light came on. I couldn’t get into Hyundai since they have so many broken cars so I took it to 2 mechanics who both told me the car is immaculate condition and should not have had no oil in it unless there was a malfunction with the engine. Both mechanics told me to get it to Hyundai because my car is doing exactly what the 4 cyl that they are recalling is doing. I made apt and got car in last week. Dealer is telling me that it’s out of warranty so they won’t do anything. My daughters car is same year (different model) with same mileage and he’d engine also went out 2 months later. Something is not right with this brand of vehicles and will cause serious injuries.

ODI #11494097POWER TRAIN,ENGINEFIRE

On November 14, 2022 at approximately 0800 while traveling 495N in Massachusetts from Cape Cod my 2017 Hyundai Santa Fe with 109,000 miles experienced catastrophic engine failure. I was maintaining a speed of approximately 70 MPH when without waring the 3.3L V6 engine stalled and made loud clunking noises while smoke filled up the cabin of the vehicle causing me to cough and choke, my visibility was also diminished. I was fortunate enough to pull the vehicle to the right side of the highway and did cut someone off because I panicked and could not see almost causing a serious crash. The vehicle was then towed to a Hyundai dealership in Raynham, MA. The service advisors tried helping me with getting a new engine replacement from Hyundai Corporate, Corporate would not honor their demands and now I'm without a vehicle for myself to get to and from work and for my family so they can attend school, doctors appointments and social events.

ODI #11494153ENGINE AND ENGINE COOLING

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving the vehicle, there was a rod knock coming at 1,500 RPM. The contact stated occasionally the vehicle would stall right after being started. The vehicle was taken to an independent mechanic who diagnosed that the engine bearing was faulty, and the engine needed to be replaced. The vehicle was towed to the local dealer who confirmed the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 120,000.

ODI #11493766ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 35 MPH, the vehicle started losing motive power. There was no warning light illuminated. The vehicle was diagnosed but no failure was found. On another occasion, the contact heard a knocking sound coming for the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the engine needed to be replaced. The vehicle was taken to the dealer, and it was confirmed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was under warranty and that the repair would be covered. The failure mileage was 57,521.

ODI #11493743POWER TRAIN,AIR BAGS,ENGINE

With no warning lights, no unusual sounds coming from engine (knocking, or otherwise) - complete engine shutoff. Driving on highway at 55-60mph during acceleration. I was able to coast to the side. Unable to restart engine for about 30 minutes. Engine able to restart, then shutoff again a few minutes later at 45mph. There have been reports of unusually high motor oil consumption with the Theta 2 engine. There are no leaks, smells, smoke (from engine or exhaust) however, I must continuously add motor oil and check levels about every 100 miles. Oil level will reduce from max line to almost empty very quickly, maybe 1-3 weeks after refilling. All service maintenance is timely and done at authorized shops (Goodyear and Hyundai dealership). Dealership will perform oil consumption test to determine if eligible for powertrain warranty. Further research shows Hyundai denied many claims related to this issue.

ODI #11493730ENGINE

Is burning the engine oil, is bthe 2nd time I got engine oil light On in less than 1 month with this SUV. I brought in Enterprise Car Sales in Oct 2022 and they send me to a Hyundai's dealership to get some service but they said is normal in the car. Hoy is possible, mostly a brand new SUV is burning oil and i have to fill up every week with oil? So I am spending more money than I was expecting in a brand new car.

ODI #11492583ENGINE

2017 Hyundai Santa Fe rod bearing failure occurred 10/09/22 without warning (no indicator lamp, messages or symptoms). The vehicle is currently at Keyes Hyundai in Van Nuys CA, Hyundai is refusing to cover the repair as the vehicle is over 100k miles. If the engine rod had blown while we were on the freeway this would have likely been fatal. Problem confirmed by Hyundai 11/3/22, the vehicle is available for inspection by NHTSA. Hyundai has a lengthy history of engine problems and my vehicle ought to be covered under this condition. I still owe over $4k on the vehicle and only owned it 5 years. Hyundai Corporate Care representative offered and then retracted coverage, we transported the vehicle with the assumption of coverage. Transcripts of her voicemails are attached. Please help.

ODI #11492492ENGINE

While driving 25 mph the engine just stalled , initially it would not restart after about 30 minutes the vechile restarted but had missing sound and at this time the check engine light came on as able to drive vechile home which was 2 miles however would not go over 15-20 mph had a lot of smoke coming out of exhaust , had dealer check and stated it was engine failure and that certain 2017 Santa Fe had a recall for engine issue that was exactly like what’s wrong with this one but it isn’t included in recall is what I was told and that it would 15k to fix , I think if that make and model had a recall on the engines due to failure it should be for every 2017 3.3 l v6 engine as looking at the vechile history that is a very common issue the car had 125000 miles on that is not very many and all maintenance was maintained on this car

ODI #11492450ENGINE

The engine suffered a bent valve resulting in engine failure and faulty motor. This problem was verified by the mechanic upon the car breaking down at a red light. The car started idling very rough and the engine light flashed. This was out of the blue and we had been getting regular service since purchasing the car less than a year ago. It only has 80000 miles. This was a safety risk considering that the car was regularly serviced and broke down at a red light putting us at risk of an accident with no warning. I am yet to get ahold of Hyundai but I will be attempting to get them to replace their faulty engine under good faith.

ODI #11492422ENGINE

This engine has burned oil since 90,000 miles. Burning about a quart every 500 miles

ODI #11491436AIR BAGS

Airbag light stays in constantly in vehicle that is 5yrs old with less than 100,000 miles. Dealer wants $3,000+ to repair.

ODI #11490069ENGINE

At ~114k miles, the engine failed without warning. While driving on the freeway in overdrive, at ~65 mph, the vehicle struggled to down shift or accelerate further. I exited the freeway in <quarter mile and pulled into a parking lot, putting the car in park. The oil light, check engine light, and oil pressure lights came on simultaneously, and the car shut off. A local mechanic diagnosed the issue as a thrown rod. No check engine light, oil pressure, or oil change light alerted me of an issue. All scheduled, routine oil changes were performed through the life of the vehicle.

ODI #11489952ENGINE

2017 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO HIGH OIL LOSS AND ENGINE FAILURE.

ODI #11489891POWER TRAIN

Car engine failed at highway speeds in the middle of the road nearly causing an accident. Brought to hyundia dealeship who is refusing to pay for rental costs while engine is being replaced. Car only has 50,000 miles on it.

ODI #11488530ENGINE

THE ENGINE AT 65,000 MILE CONSUME OIL THAT LEADS TO ENGINE FAILIER I REPORT IT TO HYUNDAI USA AMERICA THEY GIVE ME A CASE NUMBER GOT BACK TO ME AND TOLD ME THAT IT WAS A NORMAL ISSUE I TOOK THE CAR TO THE NEW ROCHELLE HYUNDAY NEW YORK THAT DEALER DID 3 TEST EVERY TEST AT 1000 MILE THE CAR CONSUME 2 QUARTS OF OIL THE DEALER REPORT IT TO HYUNDAI DENIED TO REMEDY THE ISSUE NOW THE CAR AT 90,000 THE CAR CONSUME 3 QUART HYUNDAI HAVE REPLACE THE ENGINE TO OTHER HYUNDAI CONSUMERS THEY DO NOT WANT TO REPLACE THE ENGINE I NEED HELP ON THIS PROBLEM

ODI #11488108POWER TRAIN,ENGINE

My 2017 Santa Fe's engine seized in 2019 at about 46K miles while I was going up a large hill. The entire vehicle began shaking, the oil light came on and then the vehicle lost power in bumper to bumper traffic. Fortunately a large truck behind me moved to act and nudged me up the rest of the hill with his truck so I could pull over safely. Hyundai replaced that engine after a few months and then replaced the turbo because they noticed that was failing even after engine replacement. This was prior to the class action lawsuits. My vehicle is now at about 64K miles with less than 15 on the new engine and turbo. In Fall of 2022, I got an oil change, took a quick short road trip later that day and on the way back with my family, the engine oil light came on. We pulled over and saw that the oil had mostly leaked out so we found a good Samaritan who helped get us oil to top it off so we could get home safely. I took it back to the oil change location the next day, thinking they had made a mistake and they advised the leak was due to my turbo failing. They took several pictures of the source of the leak and told me to get it to the dealer ASAP to prevent further leak, risk of fire or engine seizure. I towed the vehicle in.Hyundai advised it would be 6 weeks before they take a look at my vehicle. In addition, they offered no recourse or alternative transport while waiting for a determination despite the extended warranties that apply to my situation. They sent me a form to allow them to start the repair with no estimate attached and with a total waiver of my rights to join a class action suit but they haven't even looked at the vehicle. Not only am I worried about my safety, with a second engine failure, I am also worried they are sneaking in clauses to strip consumers of their rights.

ODI #11486948ENGINE

On July 9th 2022, as I am headed out of town, with my daughter & her friend I was driving on back roads to another state. I went to pass a vehicle & as I did my car was not wanting to accelerate as it should to properly pass a vehicle. I made it in front of the other call, but it was getting sluggish & not wanting to accelerate. It actually started slowing down rather suddenly as I got in front of the car. I pulled over to check my oil, even though I recently had it changed. (This suv has an oil consumption issue that I have to top off often. I know to keep an eye on these things, due to driving older truck before. I even go back to the oil changing company, and they top off for free, but asking what I was doing with all the oil.) The oil was fine and there should have been no problem, so I proceeded to pull out and attempt to go again and barely made it to a place to pull over as it was jerking, and the lights were coming on and it did not want to accelerate. It was a very scary feeling with kids in the car as well. I had to wait 1 hour for help. I had to leave it overnight until I could get it towed to my mechanic. He said that it was my engine, & he did not want to mess with it because he knew there were recalls on these and I need to reach my dealership. Being that my dealership is 1 hour away I called several different ones & they were all full. I called the HYUNDAI service & they got me an appt at my dealership and I had it towed. It was towed in 7/19/2022 the 1 year anniversary of being bought.They told me 1st of September before they could even look at it. Now every week, they say they can't look at it until the next week. I have paid car & insurance payments. I do not have a dependable ride. Had to cancel 1 vacation and maybe another. I live an hour from work. With no help insight, no loaner or rental, it has been a struggle. I have seen several people with these cars having their engine seize as well. Asked about trade & they said its worth $500 owe14,000

ODI #11486016ENGINE

Vehicle had had excessive oil consumption dating back al least 2020. Engine seizure leading to traffic accident could have caused safety issue to me, my passengers and others. Excess usage has been documented by Conicelli Hyundai in Conshohocken, PA. On 5/17/22, I had my oil changed at Conicelli Hyundai with odometer reading at 45,952. I mentioned the excess oil usage and they set me up for an oil consumption study. On 7/11/22, odometer reading was 47,239 and vehicle consumed 2.7 quarts of oil. On 8/12/22, odometer reading was 48,168 and oil consumed was 2.7 quarts again. On 9/8/22, odometer was 49,098 and oil consumed was 3 quarts. On 9/18/2022, I had to add another quart of oil. Please note that I park on a concrete driveway, and there is no oil on the driveway. Next step was supposed to be engine cleaning under warranty, but I called 9/23/22 and was told a class action suit had been filed against Hyundai regarding excessive oil consumption and the engine cleaning was no longer being offered. My vehicle has not been inspected by the manufacturer, other than Conicelli Hyundai, nor has it been inspected by police, insurance representatives or others. In 2020, a low oil warning lamp appeared. When I checked, there was no oil on the dipstick and 3 quarts of oil were added. When I mentioned this to my regular mechanic, he said Hyundais were using a lot of oil, and recommended checking oil every month. I would have to add 1 to 2 quarts each month, between oil changes every 3,000 miles

ODI #11485802SERVICE BRAKES, AIR

2017 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO ANTI LOCK BRAKE SYSTEM SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER WAS INFORMED THE PARTS WERE UNAVAILABLE. *JS

ODI #11485948ENGINE

Regarding repairs of the Hyundai Santa Fe 2.0T (2017 year) towed there dated 8/26/2022, I experienced engine failure because I drove only 2000 miles after my car got fixed due to the "engine check light" issue. I have a deep concern as my car occurred repeated problems before the engine warranty expired and in the end, I almost had a life-threatened accident due to an engine shutdown while driving on the speedway. Even after the car got fixed at the dealer service center several times including once warranty repair, I am very afraid of driving without guaranteeing certain safety when I am at the wheel. I contacted Hyundai Assistance Center to assist with this issue. However, they replied not to cover the warranty, even though I repaired it at my own cost several times, and in the end, the warranty expired while struggling to resolve engine issues so far.

ODI #11485603ENGINE

Engine is experiencing oil consumption issues. Nearing the end of first 1,000 mile oil consumption test.

ODI #11484374ENGINE

Driving on the Interstate with my kids on our way to see family, when we heard a rattling sound and within in a minute or two, then heard a thud sound and the car died. I was barely able to make it to the side of the Interstate. We first had it towed to a local mechanic, who explained that it had thrown a piston through the engine block. We were quoted at that time around $11,000 for engine replacement. In order to submit anything to Hyundai, we had to tow it to the nearest dealership, which confirmed the local mechanic's diagnosis, only to be denied coverage because of warranty. They quoted us approximately $14,000 for an engine replacement. Even though this is not the specific issue outlined in the massive recall, they KNOW they have a serious issue with their engine production during this timeframe. They really need to something to help those of use with blown engines. Mileage is roughly 102,000 and we have service records to prove we have not neglected maintenance.

ODI #11484531ENGINE

After a road trip from NJ to KY, the low oil pressure light came on during stops. A quick check at the mechanic shows that my oil was low though I was not due for a scheduled oil change. I was informed that the car might be burning oil. The low oil light still came on during stops even after toping the oil. I was later informed that the engine cannot maintain the oil pressure when the car is idling after a follow-up visit in a couple of days. A quick check online showed that Hyundai has been having issues with car engines related to 'metallic oil' which could lead to this issue. My mechanic informed me that the dealership has refused to change my motor since it is not included in the ongoing engine replacement program. I was also informed that the company no longer makes the engine even if I want to purchase a replacement! I wish to request the NHTSA to institute a wider review to study if other Hyundai and Kia engines have oil burning/metallic oil issues and if these could be looped into the engine replacement program as it is unfathomable that a 5 yr car's motor should be damaged after a road trip under normal use conditions. Thanks for looking into this.

ODI #11483553ENGINE

I have had my vehicle in for the same sputtering/lack of acceleration problem 5times. The check engine light is flashing, yet, the tech says there is nothing wrong. It is frightening to drive when I cannot accelerate and it jerks horribly between 0-20. When I reach 64mph, it starts deceleration and drops even though my foot is on the gas pedal. I also have a known oil consumption problem they have not been helpful with. I did contact the National care line and they have accelerated the problem to a safety concern.my car has been at the dealer for 5 weeks and I just got a message stating nothing is wrong with the car.

ODI #11483564SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11482596STRUCTURE

The back hatch does not stay up when you open it falls down with no warning

ODI #11480346ENGINE

what I was told by the dealer my engine has failed / locked up due to the crankshaft being locked up. I was put at risk because as I was driving at 45mph on the road and the vehicle just shutoff no power, I was able to get to the side of the road and pull into a parking lot. I tried to start the vehicle while after waiting an hour and a half but all i got was a clicking noise. The vehicle is currently at the dealership where the technician has told me there was a recall on the engine of 2017 santa fe acouple years ago and this is exactly the same thing that happened then. waiting for approval for repair. There were not any warning lights prior to this happening. My vehicle only has around 86,000 miles on it

ODI #11479759SERVICE BRAKES

My dealer, Crain Hyundai, North Little Rock, AR, has not performed the recall notices on my 2017 Santa Fe (recall 961 Auxilary Canister Kit and recall 218 ABS system). I have taken the vehicle in three times and they say they don't have the parts. I would like to file a complaint in this regard. Michael Barron

ODI #11479406ELECTRICAL SYSTEM,SERVICE BRAKES

The rear hatch closes automatically even if somebody is under the hatch putting items in the trunk without going back up. This is dangerous especially if children are near the hatch. It also at times opens when the button on the hatch is pushed but does not close automatically. The Hyundai Dealership Alexandria (1707 Mount Vernon Avenue) was uninterested in the issue and said they would charge $370 to look at the problem. Also for the safety recall of the ABS system, the earliest appointment at the same dealership was September 7 even though this sounded like a serious recall.

ODI #11478970SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. The consumer stated was finally able to make an appointment and repairs were made on 01/04/2023.

ODI #11479049ENGINE AND ENGINE COOLING

The contact owns a 2017 Hyundai Santa Fe. The contact stated while the daughter was driving approximately 70 MPH, she heard an abnormal knocking sound coming from the engine compartment and the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that an internal engine failure had occurred, involving the rod bearing and the crankshaft. The dealer diagnosed that the short block of the engine needed to be replaced. The contact was informed that the VIN was not included in NHTSA Campaign Number 17v578000(Engine And Engine Cooling). However, the contact indicated that the vehicle had experienced the failure listed in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.

ODI #11478689POWER TRAIN,ENGINE

From what I was told by the dealer my engine has failed / locked up due to the low bearings. I was put at risk because as I was driving at 45mph on a dry road and the vehicle acted as if I hit the brake and skid, luckily I was able to get to the side of the road and noticed lights on my dash, I tried to start the vehicle while parked and it sounded like marbles so I immediately turned it off. The vehicle is currently at the dealership, waiting for approval for repair. There were not any warning lights prior to this happening. My vehicle only has around 56,000 mile on it. I am aware of the open recall, I received 2 notices about it, but was never notified there was a remedy and to make an appointment. I don't think my recent issue has anything to do with the current open recall. I mentioned to the dealership I was aware of the open recall and I was told they would take care of it while working on my engine issue.

ODI #11478417POWER TRAIN,ENGINE

car was in shop for recall on wheel sensor ,next day the engine stopped working properly .ran really ruff and hesitated .took back to dealer and told 2 cylinders were not running correctly. i was told they would submit the Hyundai for engine replacement. Hyundai denied its under warranty or there problem ,when there is a history or engines failing in the 2017 year .class action lawsuits against them for it.

ODI #11478074ENGINE

I was driving the vehicle. Engine started pecking then a loud pop noise came from the vehicle. I stopped beside the road. I saw it was leaking engine oil. I drove it to the nearest mechanic. I was told the valve cover had a hole in it. When the valve cover came in. The mechanic took the cover off and checked the engine . He said a bolt or pin came lose on the crankshaft and broke off pieces of the engine on the inside. I was quoted for a new engine at 11,000 dollars. I said I can't afford that and I was would have it towed home. I had it towed to a hyundai dealer inside at the beginning of June. I told them what happened and left it there. I also filed a claim on the hyundai website. Mid July I got a call saying it was the timing chain and since I had no warranty, and hyundai was not going to cover it. The cost would be about 1,500. I asked them are you sure the mechanic took it apart and checked because I had it looked at already and I was told the crankshaft did it. Two days later I got a call back at was told it was the crankshaft that caused the problem. I needed a new engine. They quoted me a engine replacement from 14,500. I told them I can't afford that and had it towed home. I dont believe they sent the problem to hyundai to see it it would be covered. I bought that vehicle less than a year a go. I have been without that vehicle since May, and I have been out of town for 2 months unable to come up with a solution. I believe this is the same recall that is on the sport additions and think it should be added to the current engine recall as the sport models.

ODI #11477309ENGINE

Excessive oil consumption since May 2022. Recently, stalling, misfiring, and engine light just came on. Yes it is available for inspection if needed. Safety risk - leaving me stranded on the side of the road, causing an accident which could possible end in injury or death of myself or someone else, engine fire. Yes, the dealer has identified there is an oil consumption problem by doing 4 oil consumption tests, which 2.5-3.5 quarts of oil have burned within 1,000 miles. No, corporate has not inspected anything, they tell me to contact the dealer. The dealer had performed oil consumption tests but nothing else has been planned. I have had this problem since May 2022, the engine light just came on August 1st, which is because the spark plug has heavy deposits of oil and ash on it from the oil consumption.

ODI #11477478ENGINE

When I first purchased the SFS I noticed the shift change was always inconsistent. RPM would jump no matter what the speed was. It slowly started to lose MPG and power. The major issue began with a tapping sound coming from the engine. Shortly after, the CE light came on. Had the sensor replaced and soon after- engine stalls again. Days later, the car stalls while excelerating on the Delaware Memorial bridge. The most horrific detail about this incident is that my 5 year old was in the car and it was 5pm rush hour traffic. We were “lucky” enough to coast to the end of the bridge to be able to pull over. Without a proper place to pull over, we were almost hit by a semi who noticed my vehicle seconds before ramming into us. It was the most helpless feeling to not be able to get out of your vehicle and walk to safe location. I will not risk driving my vehicle even a mile. I fear that my vehicle will be the cause of an accident and I can’t bear to think of what would happen. I still do not have an answer to what is causing this issue. Scanners do not pick up any issues and the CE light is not on. All fluids are good and battery was replaced 6 months ago. I’m at a complete loss.

ODI #11476901FUEL SYSTEM, GASOLINE,ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 25 MPH, the vehicle started losing motive power, then started jerking before independently accelerating. The contact also stated there were times when the vehicle inadvertently lost motive power and stopped. The contact would then restart the vehicle and continue driving. There were no warning lights illuminated. The vehicle was taken to the local dealer but was diagnosed with no failure being found. The failure reoccurred often. The vehicle was also taken to another local dealer who diagnosed the vehicle but also found no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,399.

ODI #11476628SUSPENSION,ELECTRICAL SYSTEM,ENGINE

Sway bar and struts continuously malfunctioning causing brake system to fail quickly.Engine more than 5qts a biweekly causing the maintenance numbers to malfunction.Seat belt light keeps going on and off even when in use.These problems are causing a safety risk due to them failing and can cause harm to driver/drivers on the road.Electrical issue has the brake lights malfunctioning and cause harm to others as well.Vehicle has been inspected by Hyundai dealership .Seat belt light continuously come on and off.

ODI #11476720ELECTRICAL SYSTEM,ENGINEFIRE

This will be my second report to the NHTSA. I was originally told my car needed a new engine, but then it was confirmed that was not the issue since the car started and drove just fine, the recall for the ABS mod was brought up to two different Hyundai dealerships and their corporate office, I requested if it could not be fixed to buy back my car. It was denied. My car then caught fire while driving, resulting in my husband almost dying on the highway. Fire shot from the bottom of the car up into engulfed flames within seconds…and then blew. Determined it was an electrical engine fire. All could have been avoided if Hyundai had just listened to my concerns and checked my ABS. However due their refusal to do so, and refusal to inspect my engine for the recall, my family, kids included were put at risk. It seems to be happening all over the world with these cars and NOTHING is being done.

ODI #11476165SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11475882ENGINE

When accelerating onto the freeway the vehicle made a clunk sound and lost speed by going into limp mode when the check engine light flashed. Thankfully I was close to my exit and was able to safely get off the freeway. I called the Hyundai dealer service and they said to have it towed to them at my cost. The dealership looked it over and said I need a new engine due to oil spilling into all the cylinders. It has 87,000 miles on a 2017. Regular oil changes and just did the 80,000 miles service and spark plugs with this dealer a month before. Hyundai is refusing to pay for the remanufactured engine replacement of $7,000. No loaner car is available either. It has been 3 weeks and still isn't done.

ODI #11475647ENGINE

Saturday June 25th: Driving on I-495 North in Middleboro, MA and heard a loud clunk. All dashboard lights went on and I immediately pulled off the exit. By the time I got off the ramp, my steering and brakes had locked up and I barely made it through the intersection and pulled to the side of the road. Immediately the car started smoking and a puddle of oil formed under my car. The car was towed to a local car lot. Saturday June 25th PM: I filed a claim with USAA Insurance. Monday June 27th - July 1st: USAA in touch and sending an adjuster to the lot. Tuesday July 5th: I signed a release for the car to be towed to Hyundai of Auburn, MA Wednesday July 6th: Car towed to Herb Chambers Hyundai in Auburn, MA Friday July 8th: Hyundai dealership calls and reports that accident was likely due to a rod being released from the engine and causing damage to the rest of the engine and oil pan. They report they have “100 cars on the lot with the same problem and anticipate 4-5 months at least until the car is diagnosed and fixed.” They report they have no cars to loan or rent to me. They suggest I call Hyundai USA.

ODI #11475237SERVICE BRAKES, HYDRAULIC,ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving 25 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was unable to restart the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the rod bearings replaced. The vehicle was not repaired. The contact called a second local dealer, Pearson Hyundai (11701 Midlothian Turnpike, Richmond, VA 23113: (804) 276-0300) and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 114,000.

ODI #11474988FUEL/PROPULSION SYSTEM

LEAKED TANK OF GAS. GAS LINE RUPTURED

ODI #11474813ENGINE

Oil consumption excessively after every few hundred miles; caused engine to stall. Engine knock heard. Caused engine to fail.

ODI #11474612UNKNOWN OR OTHER

My Hyundai Santa Fe 2017 has an acceleration / pedal issue which has left me stranded in the middle of traffic several times. This is a safety concern as it has left my acceleration unresponsive on highway at times. It takes about 60-90 seconds for the acceleration pedal to respond again. The issue does not seem to be at cold/warm conditions of the engine. No check-engine code nor fault codes have been prompted. I have taken to the dealership 4 times in Long Island with multiple revisions of the vehicle and they advise they have not been able to reproduce. The issue keeps coming back unpredictably and my vehicle is still under full warranty with less than 40k mileage. All of my family members have attested to this safety issue and I am dumbfounded that this has not been prompted as a safety recall / concern by Hyundai.

ODI #11474074ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle made loud knocking noises. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The failure mileage was approximately 100,000.

ODI #11473336SERVICE BRAKES

This last 07/08/2022, my car was for RECALL 218, in Kendall Hyundai, Miami Florida for ABS, my car never have problem before in 5 year. When I am driver for my home after work the light for warning is ON ABS line and other one too, when i go for the dealer the next Monday the dealer said me, i have to paid $ 1106.00 for the two rear sensor have problem, for each sensor is 42.00 dollar but the rate is the difference for repair my car, is unavailable for the same problem, i think about keeping my car and buying a new Hyundai Santa FE ,but i don't feel comfortable with this situation.

ODI #11473351UNKNOWN OR OTHER

2017 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL 218

ODI #11473102ENGINE

My vehicle has been consuming oil. I have had to put quarts of oil in my car weekly. The vehicle isn't leaking oil, but is burning oil. Contacted dealer and was informed that it's the type of engine and no redemdy. Car smells like it's burning. This has been an ongoing problem for the last two years.

ODI #11472906SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11472500SERVICE BRAKES

Two attempts to have fuse replaced resulted in being told we have to leave car all day. We have one car, and live ten miles away. They said they shuttle only up to five miles. We are senior citizens and have purchased our last two cars from Hyundai. We cannot take advantage of the recall

ODI #11472635ENGINE

Engine burns oil.

ODI #11471963SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11472053ENGINEFIRE

Engine lost power while on freeway and a piston fired through the engine producing a hole and causing fire to travel through the exhaust system.

ODI #11471449VEHICLE SPEED CONTROL,ENGINE

2017 Hyundai Santa Fe. While driving, the vehicle stopped accelerating. The vehicle operated appropriately until half way through the drive. At stops, it would take several seconds (30ish) for the car to go about 20 mph (rough estimate). The car would not go above 50mph, and this took a few minutes to reach with the gas pedal all the way down. I parked the car and had it towed. After approximately a month at the dealership, the dealership text that there was a hole in the valve cover and that the engine would also need to be replaced. They did not say what was wrong with the engine and later stated, also via text, that to do a diagnostic it would be $350. I purchased the car used with approximately 45000 miles 10 months prior. At the time of the incident, there were 62000 miles on the vehicle. They stated that it would not be covered under warranty because I was not the original owner. I purchased the extended warranty at the time of purchase. They then filed a claim with that policy and we are awaiting an inspector to look at the vehicle. There were no warning lights prior to the issue. My family, husband and 3 children were in the car and it was dangerous because we were on a busy road and the car would not go to the speed of traffic. We are awaiting an inspector to look at the vehicle. The vehicle is currently still at the dealership. If requested, I am willing to have the car inspected. The incident occurred 5/12/2022.

ODI #11471096SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received a notification for NHTSA Campaign Number: 22V056000 (Service Brakes; Hydraulics); however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

ODI #11470173ENGINE

My wife was driving down Hwy 105 west in Montgomery, Texas on a 6 lane highway when all of a sudden our 2017 Hyundai Santa Fe lost power at 65mph. She could not accelerate or maintain speed and noticed several light quickly flash and then shut off. She steered into the center median and stopped in order to try and restart the car. There was no warning to this issue and the Santa Fe could not be restated and had to be towed to Weisner Hyundai in Conroe Texas to be diagnosed. It was revealed the knock sensor that was supposed to put the vehicle in safe mode so engine damage would not occur, failed with no warning which caused excessive bearing and rod wear causing the engine failure which could have caused an wreck on the road. The Weisner Hyundai in Conroe inspected the Santa Fe and mentioned the state of the engine showed it was well maintained and no signs of sludge in the engine. There were no warning lamps on the dash or symptoms with the engine leading up to this issue. This is a major safty risk is due to the immediate loss of engine power which other cars had to quickly swerve to miss my wife as she steered to the middle median. Weisner Hyundai elected to process a PA claim with Hyundai with photos and a full report. As of today, I have do not have the full report as the service center was still in the process to filing their report.

ODI #11470096ENGINE

My family was driving down the interstate at approximately 78mph when the engine light came on and the vehicle began to rumble intensely. After letting off the gas to approximately 50mph and touching the gas once more we realized the vehicle was not operable. We pulled to the side of an active interstate and awaited towing. We were in this spot for almost an hour hoping my wife and children were not struck by a vehicle. Additionally, as the vehicle broke we were concerned about being hit on the active interstate. Oil had been recently changed, maintenance was always kept up-to-date, no dash lights were on, and we had experienced no prior problems with the vehicle or engine. Vehicle has been inspected by a mechanic shop and a warranty representative, both of which stated the engine was dead. It now sits with a Hyundai dealership for further diagnostics testing.

ODI #11469823SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The VIN was not available.

ODI #11469547SERVICE BRAKES

Recall 22V056000 has been open and unresolved since Feb2022 and the recall remains incomplete four months later.

ODI #11469150ENGINE

The check engine light came on one day and then before I could take it in to be checked, about two days, the light had turned back off again so I thought it was fine. Then, I was driving 2 hours from my home and on the way back the engine started to make a terrible knocking and screeching noise. It seemed like it was going to break down. I was on a country road so I quickly turned around and made my way back to a truck stop about a mile away. I had to pay to get the car towed to my local dealership an hour away. While at the dealership, after inspection, I was told it was a Rod Bearing Failure in my engine. This absolutely put me at risk as I was driving a far distance and an hour from my home. The dealership then got my service records and gave them to my extended warranty carrier- Assurant. They agreed to cover the over $10,000 cost with just my $50 copay. The car now has a different, used motor in it. My concern now is that I have had the same problem that other Santa Fe's have had in prior years but this one doesn't have a recall. Now, I'm driving with another one of these motors with worries that I'll have the same problem as before and be responsible for the fix. I asked the dealership and Hyundai USA case manager if they would warranty this new to me, used motor AND reimburse me for the 40 days that I had to pay for a rental vehicle and was told NO.

ODI #11468965ELECTRICAL SYSTEM,UNKNOWN OR OTHERFIRE

My O2 sensor failed and is under my insurance investigation due to engine light that came on and upon inspection it was determined to have caught on fire under the vehicle. My safety and my children's were at risk potentially may have gone up in flames. Currently the insurance is pending review of any recalls for O2 sensor to determine if Hyundai is handling damages. At this time Hyundai has not taken responsibility.

ODI #11469020SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11469064SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11468677ENGINE

While on a road trip, the engine light came on. A further check at a Hyundai authorized mechanic showed the engine had suffered from high oil consumption and ran low on oil. There was no obvious oil leak. As a result, I must replace the engine and I am unsure if Hyundai will cover the cost.

ODI #11468678SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11468470ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

Just received another letter from Hyundai (First one in Feb./March this one in June) telling me about the same problem with the ABS System and how it might short out and cause an engine fire. STILL NO REMEDY! The letter said I'd receive a second notice ...I guess they meant a third notice! What's taking so long to find a fix??? I'm supposed to be confident taking this vehicle on a trip knowing it may short out and cause a fire at any time while driving or parked!?? This is not acceptable.

ODI #11468196ENGINE

My 2017 Hyundai Santa Fe with approximatelh 118,000 suffered a catastrophic engine failure. According to the dealer where the car was towed, CVVT on the camshaft caused further damage to the engine. Recommended solution is engine replacement. Dealer is quoting approximately $13,000 + taxes and fees for this replacement. I have opened a case with Hyundai and contacted my insurance company regarding possible recourse. The dealer has indicated the 10 year/100,000 mile Powertrain warranty will not cover the engine replacement as the care has 118,000 miles. There were no preliminary warning signs of engine failure. Just minutes before the car starting leaking a ton of oil, the Check Engine and Oil indicator lights went on. Car has been meticulauly maintained and serviced over the years. The car is currently at the dealer, and I have no replacement transportation provided for this vehicle. While there were no injuried, I can imagine that had I not been in a position to have the car towed, the engine failure may have resulted in dangerous driving conditions.

ODI #11468269SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11467949SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. The contact has stated that the dealer addressed the recall issue and the vehicle works fine.

ODI #11467736ENGINE

Losing about 1QT of oil every 1k miles. The local Hyundai dealer acknowledged the issue but has no remedy. Their suggestion is to add a QT of oil at every 3k and check the level every 1k mile. I do not feel safe driving this vehicle as the engine also makes loud noises

ODI #11467478ENGINE

I was driving the vehicle at highway speeds, when I attempted to pass a vehicle, the engine started making a knocking sound. I had the vehicle towed to the Hyundai dealership. When they did their initial inspection, there was no oil in the engine. The engine oil had been changed by a reputable dealer within 3,000 miles. The vehicle is well maintained and regularly maintained. No warning lights came on to indicate low oil or any other warning light to indicate any problems with the engine at all. Manufacturer has 10yr 100,000 mile warranty for first vehicle owner, but the warranty for second owner is 5 yr 60,000 mile. There are known issues with this engine and other Hyundai GDI engines. Dealership gave me a repair bill for a used engine replacement with labor of $12,650. Manufacturer says they are not responsible for the engine since it is out of warranty (although within original manufacturer warranty). The GDI engine is faulty and dangerous. A 5 year old vehicle burning 4 quarts of oil within 3,000 miles is not user error, thats manufacturer fault and they should be held accountable for it.

ODI #11467356SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11466702ENGINE

Engine failure due to "rod failing". Car lost power and RPMs. Mileage was 119325. Car always serviced at dealership. Dealership recognized the issue and referred me to customer service. Case File #1959318 was files with Hyundai Customer Service. They rejected any assistance in replacing engine citing that it was more than 10% over 100,000 miles. Replaced used engine cost $10,146.04. Thomas Cumberland Invoice 6035219 (Mar 28, 2022)

ODI #11465913SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11465477SERVICE BRAKESFIRE

The contact owned a 2017 Hyundai Santa Fe. The contact stated while coming off the highway ramp she saw smoke coming from the hood of the vehicle. A witness stated there was fire coming from the hood. There were no warning lights illuminated. The contact pulled over to the parking lot and the vehicle would not stop. The contact let the vehicle slow down until she hit a bump and safely jumped out of the vehicle. There were no injuries and there was no medical attention needed. The fire and police were there to file a report. The fire department extinguished the fire. The vehicle was deemed a total loss. The vehicle was towed to a city pound. The manufacturer was not notified of the failure. The NHTSA Campaign Number: 22V056000 ( Engine Compartment Fire) was referenced. The failure mileage was 124,000.

ODI #11463997ENGINE

While driving to work on the highway. My car begin to stall and hesitated. There were no warning lights no indication that anything was wrong with my car. I’ve been pretty good about keeping up with the maintenance on my car. I creep into work and ask one of my mechanics to look over my car because of what happened on the highway. The mechanic checked it out and found there was no oil in the car. It was not time for my scheduled oil change. He asked if any lights came on, if there was any way the oil could have leaked out. No lights came on and I park in my garage everyday, no oil leaks. I told him this isn’t the first time it happened. He put some oil in my car and I told him I was scheduled for an oil change later that week. He said ok. On my way home the engine to knock and again stall. I didn’t take the highway home. My car shut off on me just before I made it home. I decidedly to call the dealership the next day. I parked it in the garage. The next morning I was letting my dog out and there was a strong gas/engine smell in my breezeway. I opened the garage to check to see if something was visibly wrong with my car still no leakage. I brought my car to the dealership, explain what happened. While waiting I was checking on recalls and discovered this is a serious on going problems with the 2017 Santa Fe’s. The dealership quoted me at $12000 to replace the engine. I’m a single parent where am I gonna get $12000.

ODI #11463913UNKNOWN OR OTHER,ENGINE

Engine light came on took it to the dealer they told me that it had been looked at when they pulled the vehicle up to inspect the bottom the vehicle showed melted parts from the vehicle that are on sure what caused it

ODI #11463722ENGINE

Engine started using excessive oil. Monitored and refilled as needed. On Sept 15, 2021, Engine completely seized while driving. Took over a month to get appointment at local Hyundai dealership. Towed to dealership and confirmed engine needed to be replaced and possible AWD system damage (can’t confirm until engine is replaced). At dealer since Oct 25, 2021 (now May 2022). Hyundai refused warranty coverage as we are second owners. Dealer advised delay to repairs due to numerous similar engine failures and lack of parts.

ODI #11463209SERVICE BRAKES

The recall, listed by Hyundai as RECALL 218, repair or replacement of the ABS system, which was dated 2/2/22. I was not notified of the recall until approximately 4/5/22 by your agency (nearly 2 months after the initial recall by Hyundai). As of 5/3/22, 3 months after the initial generation of the recall and1 month after your agency notified me (recall 22V056) of the recall Hyundai still has not scheduled a date to repair or replace the ABS module.

ODI #11462262SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11461960ENGINE

Starting in September we have been documenting my engine burning, not leaking, oil at an alarming rate. I am currently losing 2-3 quarts of oil every 2 weeks. I have submitted a claim through Hyundai Corporate through the CDI engine recall program and they are denying my claim because "I'm out of warranty." The recall is supposed to extend the warranty for these issues but they are refusing to honor the terms of the recall. My car smells like burning oil and I've been told not to park inside my garage or near my home as the car is a fire hazard. I have attempted resolution by contacting the entire chain of command at Hyundai including Omar Rivera (Director of Quality and Service Engineering), Barry Ratzlaff (VP, Customer Satisfaction), and Jose Munoz (CEO and President).

ODI #11461461UNKNOWN OR OTHER

There is no incident that happened, but I am very upset with Hyundai. I found out about a recall on the news back in February and all that was said was to not park your car in a garage because it might catch on fire. It took Hyundai until late March to tell me there was a recall on my car. My local dealership told me about the recall and to schedule a service appointment. I thought, great, there is a solution. Come to find out, there is not yet. I think it is disgraceful to have a car that could catch fire and all I am being told is that I shouldn't park it in the garage. However, the recall says that it could catch on fire while I am driving too, so should I not drive it? How long is this going to go on? I am extremely upset with Hyundai Corporation. This is a big safety risk. I am a single mom and this is my only form of transportation.

ODI #11460831STEERING,ENGINE

While traveling at approximately 60mph I decelerated to make a left turn through a busy intersection (evening rush hour traffic). While decelerating, I felt the car give a "shudder" at which point I looked to the dash to see the check engine light blinking, then the battery light illuminated. At this point, while passing through the intersection turning left, the engine shut off, as well as the power steering. The car coasted through the intersection and came to a stop barely out of the crossing lane. It would not restart and I was forced to push the car with my family inside to a safer position. Prior to this event there had been no drivability issues, no other times that warning lights had come on. The only issue of note that I have had for this vehicle is a seemingly excessive amount of engine oil being consumed. The car is at a dealership now and I am told that the engine needs to be replaced, with no explanation for the failure.

ODI #11460622ENGINE

The engine is consuming oil. After 500 miles since my last oil change the oil DOES NOT show up on the oil stick. The engine warning light came on and Oil leak from engine, I have taken the vehicle to the dealership and they thought it was an oil cap plug not put in correctly. But oil leak still happen and the engine warning light keeps turn on. Every day i have to check oil level to make sure it not go below the minimum and I keep on adding oil. The dealership can't give me answers as to the problem. I have had the vehicle for a year with no issues until 2 months ago when this started.

ODI #11460677ENGINE

The contact owns a 2017 Hyundai Santa Fe. The vehicle had previously been serviced under Manufacturer Service Campaign Number: 961 (Auxiliary Canister Kit Installation) however, the failure occurred after the repair. The contact stated that while her son was driving 65 MPH, the vehicle lost motive power. The vehicle was towed to the dealer where it was diagnosed that built-up oil caused the engine to fail. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired and was towed back to the contact's residence. Prior to the failure, the vehicle stalled and inadvertently accelerated or decelerated while driving. The vehicle was previously taken to the dealer, but the dealer could not duplicate the failure. The manufacturer was made aware of the failure. The failure mileage was 96,255.

ODI #11460490SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11460560SERVICE BRAKESCRASH

The contact owned a 2017 Hyundai Santa Fe. The contact stated that while driving approximately 35 mph, the traffic stopped and the brake pedal was applied but the vehicle failed to stop. As a result, the contact crashed into an unknown vehicle. There were no warning lights illuminated. The air bags deployed. A police report was filed. There was no reported fire or injuries. The vehicle was towed to an independent lot. The vehicle was deemed a total loss by the insurance company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 33, 000.

ODI #11460464ELECTRICAL SYSTEM,SERVICE BRAKESCRASH2 INJURIES

I went to a drive through car wash. Put my car in neutral and it drives your car through the wash. Once it was done I changed to drive and tapped lightly to get out. I was going to have the car wash attendant wipe down my car. As I approached him my brakes wouldn’t work and the car continued to accelerate despite not pressing down on the gas pedal. None of my electrical lights were working. It took me onto a busy street in Chicago and kept accelerating at full speed. I was trying to brake, put it into neutral or drive, use emergency brake system and nothing was working. I was swerving to avoid hitting other cars or pedestrians. I erratically drove about 1.5 blocks until I hit another SUV. All my airbags deployed. My full trauma work up was negative at the hospital. I am not sure if anyone sustained major injuries in the other car. I filed an insurance claim and my car was deemed a total loss. Insurance company thinks there was definitely an electrical shortage but did not further investigate. They said it would take more money to investigate the cause rather than paying a lump sum for car. I filed a claim case with Hyundai 2 days after the accident. The initial representative said a case manager would call within 5-7 business days and would like the car preserved in case of investigation. I have called over 5 times and have never received a call back nor an initial call from the case manager assigned. There was no active recalls out at the time and the car was serviced a month prior at a Hyundai dealership. Since the accident occurred we received a new recall that the anti-lock brake system could malfunction and cause an electrical short. But according to recall notice there is still no remedy available.

ODI #11459895SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11459668ENGINE

My car was experiencing excessive engine motor oil consumption that progressively became extreme. Based on internet information, others owners were having similar oil consumption issues. The cars check engine light came on and the engine became very erratic around a sharp curve in Vermont. Struggled to get the car to the side of the road prior to the engine completely stalling. Unable to get the vehicle restarted. Luckily it was still daylight and that it failed in an area where I still had cell phone service. A local garage towed the car and and determined that there was no compression in one cylinder. They contacted Lia Hyundai in Albany NY and the service representative informed them that the engine would be covered but that the would have to inspect the car. Spent over $300 have the car towed to the Hyundai dealer. After inspection, we were informed that there was a burnt valve and that the valve assembly had to be rebuilt. They told us this repair would not be covered under the recent class action settlement which covers the small block assembly if the Knock Sensor Detection System Software was installed (Service Campaign 953). The software was installed previously. The total estimated cost for the valve assembly repairs are over $4,600. Based on the recent inflated costs of vehicles we decided to proceed with the repairs. Spent hours contacting Hyundai Corporate directly on several occasions to rectify the matter to no avail. We were told that they were going to contact the local dealer and get back to us. We never received a returned call. Lia Hyundai did provide us with a loaner vehicle and we are currently waiting for the repairs to be completed. We also asked them for an engine compression test once the repairs are complete and for the return of all damaged components. We will verify the compression results at an independent service center and also perform an oil consumption test. We have approximately 100,300 miles on the car prior to the failure.

ODI #11459698SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

The contact owns a 2017 Hyundai Santa Fe. The contact stated that since owning the vehicle, the vehicle intermittently failed to start-up as needed. The ABS warning light would be illuminated on the instrument panel. The contact also stated that the infotainment screen would intermittently go blank causing the backup camera to be inoperable. The vehicle was taken to the dealer on several occasions however, despite several repairs, the failure persisted. The contact then received notification of NHTSA Recall Number: 22V056000 (Service Brakes, Hydraulic) however, the dealer confirmed parts were not available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 3,000. Parts distribution disconnect.

ODI #11459713SERVICE BRAKESFIRE

The contact owned a 2017 Hyundai Santa Fe. The contact stated that while at a stop light, smoke was present coming from under the hood. While attempting to pull over to park, the brakes suddenly failed and an explosion occurred within the engine compartment causing flames from under the hood of the vehicle. The contact exited the vehicle and called the fire department who came to the scene an extinguished the flames. During the incident no injuries were reported, the vehicle was destroyed and towed away and a police and fire report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The day after the incident the contact received a recall notice from the manufacturer for the NHTSA Campaign Number 22v056000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the same failure listed in the recall which included a fire hazard. The failure mileage was 54,000.

ODI #11459723UNKNOWN OR OTHER

There was no incident. I was in a chat with an NHTSA agent regarding the fact that the manufacturer has not provided a resolution. Until recently, your site indicated a date of 4/5 to correct this problem. I rec'd my first notice from the manufacturer on 4/4. It merely advised that there was a recall. No fix was given. I came back to NHTSA's website to see if there was any update. There was none, except the 4/5 date was no longer given. I then started a chat. The agent on the chat said everything was left up to the manufacturer. This is listed as an "urgent" recall, yet the manufacturer has provided no intended resolution for over two months. I asked the agent how I could file a complaint. She gave me this web address. As i stated, there has been no incident, yet.

ODI #11459272SERVICE BRAKES, HYDRAULIC

The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11458745ENGINE

When driving the vehicle the check engine, battery and oil light came on when about 30 feet from a green light. Started to turn into a parking lot about two seconds later and the car stalled. Had no power or steering. Was able to stop with the break, but if had been going faster on on the main road may have crashed, with no throttle or steering control. Was able to stop the car as soon as entered the parking lot. Put vehicle in park, but it started rolling back into traffic once took the foot of the brake. Had to wait in vehicle with the brake until tow truck arrived. The vehicle was towed to a dealership and and it was determined that engine had excessive bearing wear. I was told by the dealership Hyundai that based on miles that Hyundai was not going to assist with any financial support to fix the vehicle. I called Hyundai 1(800) 633-5151 and spoke with Lindsey (supervisor) who said that she would not look up recalls from the NHTSA and that my specific vin number was not identified in any current recall for that issue. I asked her to look up to see how many vehicles were affected with the safe issue year and engine size safety recall 17V578000 from the NHTSA. She said that if not in her computer linked to a specific vehicle she would not help and then hung up. We feel blessed could have been a lot worse at high speeds. The main issue is the Hyundai representative showed no concern for the safety issue once I informed them that there may be more vehicles with a similar issue to the current recall. It appears the issue is a lot larger than the initial number of vehicles recalled and will probably lead to severe injury or death if not looked into. I am hopeful they report this issue themselves, but know that they are probably more concerned about profits than consumer safety.

ODI #11458377ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 30 MPH, the vehicle lost motive power and stalled with an unknown warning light illuminated. The contact stated that there was smoke coming from the hood however, there was no evidence of a fire. The vehicle was towed to a local dealer to be diagnosed. The vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The approximate failure mileage was 120,000.

ODI #11458190ENGINE

On January 11, 2021 I was on my way to work. I work for Kia. My car stalled out and my engine light began blinking perfusly. I made an illegal turn to get to my job where I was told to pull into service where it was diagnosed with a knock sensor code. It was towed to south Towne Hyundai of Newnan where it still is and has yet to be diagnosed. I have been getting lies saying I was next over 3 weeks. I have lost a job, exhausted all of my funds on rentals and my calls are being ignored. I filed a claim for reimbursement but at this time. I no longer want to deal with Hyundai. I would just like them to buy the vehicle back from my finance company as I completely am utterly disgusted by the policies, practice, and procedure that they refuse to honor. The case workers give false information but when you go read the website they have not adhered to anything they offer.

ODI #11457866ENGINE

The Oil has been burning black for years, the oil has been burning up in between scheduled oil changes, there has been a knocking sound for years, we have advised the Hyundai dealerships and they always said it was the fuel pump or gas cap or spark plugs, these were the only items they advised they fixed and the problem persisted. Independent repair shops advised it was either the seal of the piston rings or engine issue. Hyundai dealers refused to advise if it was an issue with the engine, they also refused to perform a compression test unless it was first authorized by Hyundai corp. The engine finally died and now the car will not run, an independent shop advised there was no compression on Cylinder 2. We opened a case 18967436 with Hyundai Motor Corp since Nov 11, 2021 and to date nothing has been done.

ODI #11457589ENGINE

Vehicle will abruptly begin to stall and/or shut off. Vehicle will begin to stutter and start to shut down. Engine light will turn on and remain on. Vehicle will shut off and not turn on again. Oil lamp will flash on and off as vehicle begins to stall. Levels were checked and all oil is at correct range. Problem has been on going for a month. Consumer have been experiencing most of the known recalls for this car but vin number comes back as no active recalls.

ODI #11457168ENGINE

Engine has bearing wear issue and connecting rod issue related to manufacturer fault. hyundai will not replace engine until it seizes. My wife was driving 65 mph on highway when it went into low-power mode because of knock sensor reducing speed to 20 mph. I had it towed to dealer and again they said although the engine has lifetime warranty Hyundai will not warranty the engine until it seizes. They changed the knock sensor, and a day later codes came up for catalytic converter damage. Catalytic converter is damaged because of excessive oil burning about a quart every 600 miles. i filled a claim with Hyundai but was told issues not related to having a bad engine. Now i fear the knock sensor putting the engine in low power mode while driving because of stated engine problem that they will not fix.

ODI #11456969ENGINE

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at 35 MPH, The vehicle stopped abruptly. The check engine warning light, the battery warning light and the low oil warning light illuminated. The contact was unable to restart the vehicle after several attempts. The contact stated while the towing company was jumpstarting the vehicle, they noticed smoke coming out of the engine compartment and the engine oil was leaking on the ground. The vehicle was towed to an independent mechanic who informed the contact that the engine was locked; however, the independent mechanic could not replicate the failure. The vehicle was towed to a another independent mechanic who advised as the previous one. The vehicle was towed to the dealer where it was diagnosed that the engine was locked due to the connecting rod bearing failure. The dealer associated the failure with an unknown recall. The dealer sent a claim with the diagnostic report to the manufacturer; however, the manufacturer declined to cover the repair of the vehicle as the manufacturer Service campaign 953 Knock Sensor Detection System (KSDS) software was not completed on the vehicle prior to the failure. The contact stated that she did not received a notification from the manufacturer regarding Service Campaign 953. The vehicle was not repaired. The failure mileage was approximately 101,000.

ODI #11456751STEERING

While driving the steering wheel stutters and moves the vehicle all over the road. Does this at all speeds. Worse was on the interstate and I nearly ran off the road at 70 mph. Dealer says the vehicle needs a new steering column on March 3, 2022. Under 40,000 miles. This is not due to normal wear and tear or operator use. They claim this is not a warranty issue or recall. This vehicle is unsafe to drive.

ODI #11455729ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

Icalled my dealer where I purchase my Hyundai & I called Hyundai customer care as well. Both p;laces told me since they do not have a remedy to cure this default there is nothing they can do. They both advised me to park my car away from other vehicles & structures as a fire could be triggered in the engine that could damage the surrounding area. This is preposterous that they recommended me to continue to drive the car but not keep it next to anything. I am a young mother with an 8 month old baby & I am petrified to drive the car & they will not provide me with a substitute car or rental car until they can fix the issue, which they have no timeframe to complete. The recall number for Hyundai is 22V056. Hyundai has it as 218. Please let me know what I can do to expedite this issue & feel safe. Thanks.

ODI #11455552POWER TRAIN,ENGINE

I purchased a 2017 Hyundai Santa Fe June 2021 Upon completion of my oil change 12/1 I was told there was a oil leak and the oil wasn't going to stay in, I drove home under 20mph because my engine wouldn't allow me to go any faster. The next day it was towed to a Hyundai dealership close to home, Hyundai denied the first claim because they said it was the oil change companies fault. I then called the warranty company and the adjuster came out examined the car he found out that wasn't the case, it was internal damage cause by the manufacturer. Botls came loose that cracked something and metal chips got into my engine. My extended warranty denied covering it because it wasn't basic engine failure it was cause by the production of the vehicle and the faulty bolts that internally damage itself. I resubmitted the claim to Hyundai for repairs since we know now it wasnt outside negligence and the extended warranty company wasn't going to cover it. The advisor told me the second claim was denied as well , after speaking to the consumer affairs department myself they still denied having any part and the faulty engine. I'm in a Facebook community group and these people are going through this daily with Hyundai they are putting bad engines in cars once the original owner finds out they're trading them in and the second owner buys them in the car fails we aren't covered under the powertrain warranty because it only applies to the first owner. Hyundai is ripping people off and stealing our hard worked for money and getting away with it! They're picking and choosing who the engine failure class action lawsuit applies to even though we all have bad failed engines! I have been stuck making payments on a car for 3 months that I cannot drive and I owe $18,000 on a totaled car and they care nothing about goodwill and helping their customers who have spent thousands on their cars.

ODI #11455205ELECTRICAL SYSTEM,ENGINE,LANE DEPARTURE

Engine failed within 3 years of having the car so did transmission. Always having other issues with this vehicle. Recently the alternator now the blind spot warning system. This vehicle was purchased new and has had so many problems.

ODI #11454457ENGINE

On 1/29/22 I was driving on the parkway going 60 mph when my vehicle began to fail. I could not accelerate and I had to put my car in neutral to get to the side of the busy parkway. My vehicle turned off and would not turn back on. My vehicle was towed to A Hyundai dealership where ultimately I was told I needed a new engine for almost $6000. Hyundai stated they won’t pay for it due to a recall that was never taken care of in the beginning of 2019. I bought my vehicle in November 2019 from a Chevrolet dealership where nothing about a recall was ever disclosed. I can’t seem to find anything about a 2019 recall but I do see there was on listed on 2/2/22. I’m at loss for what to do. I can’t afford to pay for this and I still owe 13,000 on it. The red battery signal lit up on the dashboard when the engine started to fail. That was the only warning signal. Yes available for inspection upon request.

ODI #11453373ENGINE

I was on the highway going about 65mph when all of the lights on my dashboard came on, including the engine light. I received a warning on the screen to get service immediately. My car started slowing down and I was able to pull over before my engine completely seized up. I was lucky that the highway was not crowded and that I was able to get over before it stopped in the middle of the highway!! I do not know why it failed! I had regular maintenance, oil changes, etc. None of the lights came on before this happened. I had no warning. I have been told by the dealership that I need a new engine. It only had 76K miles on it!

ODI #11453504ENGINE

I was driving my Santa Fe in February 17, 2022 and while driving it completely shut down and wouldn’t start again. It has to be towed and Hyundai is not helping with anything. It only has 64k or 68k miles on it. No lights came on until it shut down while driving.

ODI #11453072ENGINE

Our Santa Fe is losing oil rapidly. This started around 73,000 miles. They have done an oil consumption test and then a combustion chamber cleaning, neither worked. It showed that our vehicle is consuming 1 quart of oil every 647 miles. This will cause the engine to dry out and eventuay fail. They told us we need an engine replacement, but Hyundai will not cover it. They told our local dealer to reach out to our extended warranty. They may not cover it. They need more tests run, but at our expense. After researching online, I found out this is a known problem with these engines. Others have complained and they even state that this problem occurs at about 74,500 miles. I cannot believe that Hyundai is not being he'd responsible for these repairs. This is a potential hazard, especially if someone doesn't realize they are losing oil. Most people don't regularly check their oil between changes, this is a huge hazard. We do check ours and found the problem. Hyundai is installing faulty engines and they should have to repair them, not the consumer.

ODI #11452404UNKNOWN OR OTHER

My paint is peeling off in sheets.

ODI #11452512UNKNOWN OR OTHERFIRE

Vehicle caught fire while driving on highway. The vehicle started to decelerate & would not go over 70 MPH. Driver pulled off at the next exit and turned the car off. She waited about 5 minutes and turned the vehicle back on, Vehicle was now normal, but still would not go over 70 MPH. There were no warning light or anything. Operating the vehicle 70 MPH for about 20 mins and then heard a clicking & banging. Vehicle started to losing speed. Driver turned on the flashers and the vehicle went to just under 45 MPH. Driver decided to merge to the upcoming rest stop. Vehicle then stopped just before the exit and driver got out of the vehicle she felt the hood. The hood was not hot, but saw smoke. Driver then grabbed the latch to open the hood & flames burst out from side to side. Driver put the hood down ran to removed her belongings out. A passerby called the police and vehicle was engulfed with flames.

ODI #11451890ENGINE

On Saturday January 29, 2022 while getting off the 91 freeway in Corona, CA ; we heard a knocking noise coming from the engine; the oil light flashed once and went away. we arrived at our destination which was about 3-5 minutes from exit. We noticed the knocking got louder as we pressed the gas. We checked everything , we decided to check the Oil compartment due to the one flash we saw getting off the freeway, noticed the car had no oil. The vehicle NEVER notified us before this day on oil issues. According to our last oil change in September 10, 2021 we still had about 200 miles left for our next oil change. We took the vehicle to a Hyundai dealership, the car has been there since January 31, 2022. They said we need a new engine and they would file a claim with Hyundai, I've submitted my oil changes from Jiffy Lube; I have not received any information since. This is definitely a safety issue to myself, my daughters, other drivers if the engine had exploded /caught on fire due to the malfunctioning of the vehicle. I've always heard if a car ever needs oil, or it has an issue, it'll notify you. This car did not notify me, 0 messages, nothing lit up other than that flash on that day January 29, 2022, but it was obviously way too late. I had 0 oil. and now my engine is messed up. My car only has 78,620 miles on it.

ODI #11451645ENGINE

Unknown

ODI #11451667AIR BAGS

There is a defective passenger presence detecting bladder on front passenger seat. My safety and the safety of my family are put at risk because if this sensor is not working, the car won't be able to detect if has someone on the passenger seat or not, causing a malfunction on the air bag system and the airbag won't be triggered in case of an accident. The problem was confirmed by Hyundai dealership by performed diagnostics according to the Hyundai service procedure. The airbag light show up on the dashboard at first blinking sometimes and finally stays on all the time. This happened in July/2021 and since then I've been trying a solution from Hyundai but the dealership and the manufacturer simply doesn't care about saying that they can do anything about since the car was not long cover by warranty and charging me in U$2.000 to fix it. Which I didn't agree and didn't pay. This causing me a lot stress because my car was rejected by state inspection and until today (Feb/2022) I have a useless car that I can't drive because I don't have the sticker from the state inspection. Besides that I can't feel safe driving and let my wife driving this car with this problem. In fact I heard from a mechanic from another Hyundai dealership that this is a common issue on this Hyundai model.

ODI #11451685ENGINE

We were traveling 75mph on I-94 when the car completely stopped- the electrical was still on, but the engine seized. This was on Dec 30,2021. We had it towed to our mechanic- it was found that “the engine seized due to receiving no oil”. The dipstick was the first thing my husband checked on the side of the road. There was oil and there was never any leakage on the garage floor for 3 almost 2.5 years. No service or warning lights ever appeared at any time. We had to spend almost $7K to replace the engine. We’ve had it back 2 weeks and just left it again, dead at the mechanics. Electrical is good, battery is great (had it checked). I now see that we also need to park it outside so that our garage and house don’t catch on fire. I also read this “engine seizing” because of no oil has been reported by others. We’ve never received any recall notices from Hyundai.

ODI #11451139ENGINE,FUEL/PROPULSION SYSTEM

When I pull into traffic the car has a big hesitation before it starts to go. Almost feels like it is going to stall. Hyundai dealers said it is not a problem. Looked on a Hyundai blog site and found alot of people have complained about the same problem. Thus has been a chronic problem for me.

ODI #11450963ENGINE

Engine is burning oil. Up to 1/2 quart + every 1,000 miles. No leaks observed.

ODI #11451043UNKNOWN OR OTHER

my car feels like it is going to stall when i am sitting at a stop light. the tack drops like the motor is dying out and then picks back up. it has been doing this for awhile. i have an appointment with my local dealer 2/17/22 to take my car in

ODI #11451076UNKNOWN OR OTHER

I bought the bait vehicle 8 months ago from my dealership. My car started driving rough. While it was in phase 2 of having a oil consumption test. My car has been using more oil than necessary. I took it to the dealership service department they said that the fuel injectors were bad and now it needs a new motor. They had to replace the fuel exhaust valves Austin valves but did not solve solve the issue of the car running rough running rough when it was running it would stall.

ODI #11450673ENGINE

Car suddenly starting knocking loud and check engine light began to blink, Got out checked the engine has a loud knock. Car went into limp mode and throwing code P1326. There were no issues prior to this, the car will be going up to get checked but the dealer is far away and my insurance paid to tow it home and this will be out of pocket over 200 dollars.

ODI #11449379POWER TRAIN,ENGINE

2017 Santa Fe Ultimate with 70,000 miles experienced known oil consumption problem which we monitored and topped off regularly. While driving at approx. 35 MPH, car went into limp mode. Towed (flat bed) to local garage where they confirmed metal shavings in the oil and suggested repairs based on computer diagnostic. Replaced timing chain and some other engine parts. Car driven approx. 100 miles after repairs when engine completely seized (again at low speed in neighborhood). Towed to local dealership for diagnostic on Oct 26, 2021. Dealer confirm engine was seized and needed to be replaced. They also indicated possible AWD differential damage but not able to confirm as car is not currently drivable. 10yr/100,000 powertrain warranty not honored as we were not the original owners. Hyundai offered to cover 65% of engine cost (good will offer), but we are required to pay at least $8,100 of the engine repairs (dealer verbal quote) plus any cost related to differential repairs needed. Est 3 months to complete engine replacement and stated zero warranty on the replacement engine. As of Jan 29, 2022 still no update from dealership as to when car will be available.

ODI #11449281ENGINE

I was driving on the highway and my car started losing power, I navigated off the exit ramp and the car shut off and would not turn back on. There was no warning whatsoever. No lights, no smoke, no noises, etc. Our engine has to be replaced at 77,000 miles. The dealership is putting the cost on us for replacement. I have seen reports that Hyundai engines are notorious for failure. I read an article that said many recalls involved manufacturing defects that stopped oil from flowing through the engine block. This needs to be investigated. This is absolutley ridiculous. I had my 2 kids in the car and this was very scary and dangerous.

ODI #11449184ENGINE

I purchased a 2017 Hyundai Santa Fe June 2021 Upon completion of my oil change 12/1 I was told there was a oil leak and the oil wasn't going to stay in, I drove home under 20mph because my engine wouldn't allow me to go any faster. The next day it was towed to a Hyundai dealership close to home, Hyundai denied the first claim because they said it was the oil change companies fault. I then called the warranty company and the adjuster came out examined the car he found out that wasn't the case, it was internal damage cause by the manufacturer. Botls came loose that cracked something and metal chips got into my engine. My extended warranty denied covering it because it wasn't basic engine failure it was cause by the production of the vehicle and the faulty bolts that internally damage itself. I resubmitted the claim to Hyundai for repairs since we know now it wasnt outside negligence and the extended warranty company wasn't going to cover it. The advisor told me the second claim was denied as well , after speaking to the consumer affairs department myself they still denied having any part and the faulty engine. I'm in a Facebook community group and these people are going through this daily with Hyundai they are putting bad engines in cars once the original owner finds out they're trading them in and the second owner buys them in the car fails we aren't covered under the powertrain warranty because it only applies to the first owner. Hyundai is ripping people off and stealing our hard worked for money and getting away with it! They're picking and choosing who the engine failure class action lawsuit applies to even though we all have bad failed engines! I have been stuck making payments on a car for 2 months that I cannot drive and I owe $18,000 on a totaled car and they care nothing about!

ODI #11449080ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

Car has repeatedly lost power or hesitated when making turns. Now it lost power and decelerated over 10 mph abruptly while driving on I-65. After deceleration the car would not accelerate to in a normal fashion. Took minutes to get up to speed. Upon a test drive at the dealership, Terry Lee Hyundai, I was told nothing was wrong with the car. I refused to believe that after my highway driving incident and made them test it again. It produced a dTC code of P0088. After having my car for four days they tried to return it to me again saying nothing was wrong with it. I was dumbfounded. How can I have a drastic highway incident and DTC codes emailed to me via bluelink and nothing be wrong. I feel this car is unsafe for highway driving. May cause a wreck due to the losing power while turning issue and now this highway driving issue. The car drove normal under 60 mph. The turning issue happens when the car makes quick 90 degree turns. Also the engine was replaced due to electrical interference issues at 96000 miles. Car has always had loss of power issues followed by the lack of the ability to accelerate properly. Please help!!!!

ODI #11448495ENGINE

My Santa Fe’s verified oil consumption by the dealership is 5 qts every 3148 miles. I was told the oil consumption rate is within specification. I’ve had 3 oil consumption tests done, had pistons soaked and cleaned over 24 hour period, injectors cleaned, and had the engine cleaned with BG engine cleaner. There is black soot coming out the tailpipe, and no power when accelerating. I’m concerned the vehicle will fail while I’m driving and cause an accident. I have contacted Hyundai Customer Service and have a case number. I’m unable to get Hyundai to repair or replace this engine. Thank you for your assistance.

ODI #11448198ENGINE AND ENGINE COOLING

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 35mph when the vehicle stalled and white smoke was emitting from the tailpipes. The vehicle was unable to be restarted. The contact stated check engine malfunction indicator light warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing high-pressure fuel lines replaced but was not repaired. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 100,000.

ODI #11447661ENGINE

Engine starting acting up and consuming oil. Engine light came on @ 107000 miles. I'm first owner and have warranty until 150000. Need a whole new engine and have taken care of my vehicle since day one. My father is a mechanic and has taught us since we were little you have to take care of your maintenance and car. They are saying it was not taken care of and is normal wear and tear. One cylinder just does not go out. It would be all the cylinder misfiring at once. Mistreated as a women and also military family. No loaner offer and still waiting to see what will happen to my car since middle of December. I have all oil change records and maintenance done. I keep reports.

ODI #11447426ENGINE

Driving started to smoke pulled over check oil full stick had a mechanic check the car said the engine has locked up

ODI #11446885ENGINE

Motor was using way too much oil between engine oil changes. The vehicle only had 76,000 miles on it. My wife was driving to work when it stopped working. My mechanic said Hyundai was aware of poor engines. My wife was driving it and engine stopped working. Now have to replace the motor.

ODI #11446553ENGINE

I was driving on the interstate with my 2 kids in the car and my car started losing power. I was able to coast off the exit and the car died. No warning lights, no smoke, no noises, nothing. The engine seized up. We provided maintenance records but Hyundai is denying its their fault or a faulty engine. They quoted us $18,000 for new engine

ODI #11446381ENGINE

On Oct. 25, 2021 my family and I were returning from a day trip. I stopped to re-fuel my car and when I got out the engine was making a horrible noise. No lights came on, nothing indicated any kind of issue. I asked my husband and he said it is the engine and told me to turn the car off. We pushed the car to a safe space and took an Uber home. The following day I had the vehicle towed to the local Hyundai dealership. Within a few days I was told the vehicle failed a rod bearing test and that it was being submitted to Hyundai for review and hopeful assistance with replacement because the engine was done. It was indicated that because I had the larger engine and there were no recalls on that one it wasn't likely Hyundai would help but it was worth a shot to try. It took several weeks but Hyundai finally responded and said they would not assist. I was advised by the dealership to file my own claim and argue so I did. It took over a month to get a response from Hyundai despite multiple calls from me and Hyundai basically told me I was on my own. So, I have a blown engine in a vehicle I owe over $16,000 on that only has 103,000 miles. I have taken appropriate care of the vehicle and it has NEVER run low on oil. This is a catastrophic failure with no recourse. Hyundai does not make the engine any longer (gee I wonder why? ) and a remanufactured engine with a 1 year warranty will cost me between $8,000 and $11,000. I have been told by every junk yard within a 200 mile radius that the engine I am looking for is hard to find because they are generally purchased as they come in the door because of such a high need for replacement engines.

ODI #11446246ENGINE

I have a 2017 Hyundai Santa FE Sport 2.4 Liter engine. On December 16th at 3am i was on the highway and the gas would not go above 65mph after i herd a clunk, but i did not hit anything in the road. 4 miles after that it started slowing down with all the warning lights going off. 3 miles after that off the highway onto a city street and 4 miles away from home the vehicle made a sudden down shift (it seemed) started to slow down after a sound of my engine clinking and sounded as some parts fell off. A half mile away from home it slowed to a walking pace and shut down. I looked under the vehicle, oil was everywhere, i looked under the hood and seen the same thing. After a half mile tow my mechanic of 12 years who inspects the vehicle and does all the repairs and oil changes three to four times a year stated the pins and rods under the engine fell apart and blew a hole in the bottom of the engine. My mechanic T.J.Burns at Burns Automotive, CarMax mechanic and Precision Auto all in Greenville, South Carolina said the 2.4 Liter engines from this manufacturer are known for blowing out and dying after 100,000 miles regardless of proper maintenance and this IS a a manufacturer's defect in their professional opinion.

ODI #11445375ENGINE

Excessive build up of sludge, even with proper maintenance.

ODI #11445362UNKNOWN OR OTHER

The engine had a catastrophic failure due to bearing failure with no advanced warning lights. The issue occurred while accelerating to merge into highway traffic. The engine had an immediate drop in power and produced a searing grinding noise. The drop in power forced my speed from 55 to 35 mph in a matter of secondS. I had to negotiate across 3 lanes of traffic in order to exit the highway to find a safe stop to contact roadside assistance. Some smoke was coming from the engine but no fire. Prior to the incident, the vehicle had been driven <3 miles in local stop/go traffic from a cold start. Roadside assistance towed to local Grayson Hyundai Dealer who inspected the engine and determined the bearing failure within two days. The check engine light came on at the same instance as the engine failure. There was no advanced warning even though Hyundai performed a recall that updated software to specifically detect and alert to potential failure. Car is still awaiting warranty repairs by dealer. Dealer will not provide any written details to me or provide any cost or timeline estimates for the repair. While the failure occurred within the manufacturer’s 5 year/60K mile warranty, the warranty has now expired in the 5 months it has been waiting to be repaired.

ODI #11443074FUEL/PROPULSION SYSTEM

We consistently had issues with losing power on turns. My wife questioned Hyundai many times. They took it for a test drive and said they could not duplicate the issue and that they did not receive any complaints from anyone. We believed them until I saw many complaints on various websites including this site. Then the major issue occurred. I was merging onto an interstate making a big right hand loop and while I was in the middle of the right turn loop, the car lost power and then it did not come back. I had multiple cars behind me and many on the highway with nowhere to pull over. Top speed was 45 mph. It turned out to be a blown Turbo. The car is under warranty. That was in July of 2021. It is now December 2021 and I still do not have my car with no idea of when it will be fixed. After telling us they would have the part in August (which didn't happen) then September (which didn't happen) then November (which again did not happen) they said they didn't even show a ship order any longer for the part. We were told to call customer affairs. I called them on 11/22 and again on 12/8 - still no one is calling back. I'm stuck driving a small car while I'm paying for an SUV that no one will give any feedback. There were many cars at the dealer lot which appeared to be the same issue - same model. This has to qualify for the lemon law. The loss of power suddenly is extremely dangerous so if you have one, be careful.

ODI #11441826ENGINEFIRE

The owner had just left the driveway and was driving up the neighborhood block at low speed in the vehicle when another driver motioned that there was a problem with the car, pointing at the driver's side wheel well. The owner immediately pulled to the curb, exited the vehicle, and saw smoke pouring from the vehicle. Grabbed purse and moved a safe distance away. Spontaneously the car caught fire under the engine before the fire truck arrived 8 minutes later. Huge flames shooting from under the hood were captured on both video and photos. The car is a total loss. Had been well maintained.

ODI #11441498UNKNOWN OR OTHER

Car loses power when taking off and turning either direction, like when you are getting out into traffic. Very dangerous. Just when you need to accelerate it looses power for a few seconds. Traction control light comes on each time, very briefly. Happens at random times, so it is hard to duplicate and trouble shoot. Service Dept says even if it is a known problem, Hyundai will not fix (still in warranty) unless they can duplicate problem ON MY CAR! And they will charge $150 if it doesn't happen for them.

ODI #11439929UNKNOWN OR OTHER

When making a sharp right turn and accelerating the car hesitates then catches and accelerates suddenly. It can be very scary when trying to turn onto a busy road. The issue is repeatable.

ODI #11438666ENGINE

While driving the vehicle on a major city street at approximately 40 mph the stopped running not allowing me to move out of the roadway and almost rear ended by another vehicle. The vehicle was moved out of the road way and towed to my residence. It was found that the check engine light showed code P0014 and P0024 crank shaft issues which caused the vehicle engine to lose power. Vehicle was taken to dealer ship and manufacture was contacted. Note that there had been a prior recall for engine and crank shaft issues. Manufacture advised that the vehicle was out of warranty and that the VIN number was not part of the recall. Manufacture was not willing to take any other action to resolve the problem with the engine issues.

ODI #11438711ENGINE

Dealership suspects "Rod Bearing Failure" due to knocking, loss of power and metal flakes in oil. Just 400 miles before oil was changed at dealership with no mention of issue. Technician claimed it just didn't happen, its been going on for some time. There is no mention in any service history of 4 years between the 2 dealers that it was happening. Total engine failure will happen (engine will seize). It matches the recall done in November 2017, #168 by Hyundai on a "certain" Santa Fe with the 3.3L engines. If the engine seized while driving, it could have caused an accident. Hyundai Corporate said I was the 2nd owner, warranty ended at 60,000 miles... I am owed nothing. No warning light or knocking happened until the afternoon of 8/9/21. Then the dealership took possession at 1st available date 2 days later and inspected it.

ODI #11438179UNKNOWN OR OTHER

The contact owns a 2017 Hyundai Santa Fe. The contact stated that upon turning the steering wheel in either direction, the steering wheel would remain seized in the turning position without warning. The contact stated that he manually adjusted the steering wheel to prevent the steering wheel from remaining seized in the turned position. The contact had taken the vehicle to a dealer and an independent mechanic where the steering wheel was realigned; however, the failure returned after each repair. Brown-Daub Hyundai (3901 Hecktown Rd, Easton, PA 18045) was also notified of the failure but was unable to schedule an appointment. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 1,000.

ODI #11435553ENGINE

Had oil changed on June30 2021 and on July 3 2021 the engine seized without oil in it. Had it towed to St. Augustine Hyundai and put a claim for replacement engine and Hyundai denied fixing it 3 months later with no explanation. Anyone I talked to in Hyundai Corporate they couldn't tell me why it was denied. This is the only vehicle we have and now we have no vehicle to drive.

ODI #11434505ENGINE

This is a Santa Fe Ultimate AWD with the 3.3 l engine. We were driving home and in our neighborhood when the car suddenly stopped with no warning. We had it towed to a local shop and were told the engine had completely seized and needs to be replaced. It was not low on oil and has been regularly maintained. Only 60,000 miles.

ODI #11434327ENGINE

Even though my check engine light wasn’t on my vehicle began to stall while I was merging on a major highway. A mile later the car began to smoke from behind made a weird noise and it completely stopped. Me and my 7 yr old stayed stranded on the shoulder of a highway while semis whizzed by at 80 mph. Called roadside assistance but no longer covered so couldn’t be helped while me and my families life was in danger. Case manager at the national office rude unsympathetic and hung up on me. My car is still with the dealer even though it is under warranty and has been with the dealer since September 8,2021 every time I call they give me the run around as I pay $1200 for a rental because they refuse to provide me with one.

ODI #11434003ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving 50 MPH, the vehicle loss power. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had seized. The vehicle was towed to the dealer where they confirmed the diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

ODI #11433028ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated that while operating the vehicle, a knocking noise was present coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed that the engine bearings had failed, and metal particles were discovered in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was included in NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 74,400.

ODI #11431773ENGINE

The engine warning light came on and Oil leak from engine, I have taken the vehicle to the dealership and they thought it was an oil cap plug not put in correctly, they put it back in back in July 2021. But oil leak still happen and the engine warning light keeps turn on. Every day i have to check oil level to make sure it not go below the minimum and I keep on adding oil. I have go to the dealership and they unable to help me. I made repair issues know to them, and schedule several appointments and they keep cancel it, they say at this time they do not take any serious engine issues. The last appointment was made on August for September 4, and the Huyndai auto repair center cancel the day before, say that i have to find other repair shop to work on my engine problem. My car buy in October 2016, and currently sit at under 41,000 miles. The Engine warning light came up back in June 2021.

ODI #11431571ENGINEFIRE

The engine in our 2017 Hyundai Santa Fe SE 3.3L V6 has always had problems with lag/ hesitation when accelerating from a stop from the very beginning of ownership (first owner). This was always dismissed by Hyundai's mechanics as not actually existing, although it did lag constantly. I know many other have reported similar issues so, I include this only that it could potentially be an early sign of a manufacturers defect leading to larger problems later? Now, we regularly change the oil in our Santa Fe and have never seen a single warning light outside of tire pressure warnings. But on 7/29/21, with our vehicle just out of warranty at 112k miles, while accelerating to freeway speed from an on ramp at 60 mph multiple warning lights came and at the same time there was a very large bang from the engine and a large amount of smoke came from under the hood, enough to seriously affect the vision of drivers behind me. There was a very rapid lose of speed and I also observed things falling from the vehicle in the rearview. I luckily managed the vehicle to the shoulder and quickly got out. I thought vehicle was on fire, it may have been, the smoke kept up for 5-10 minutes. At this point the car would not start or run and a large pool of oil and or coolant formed underneath. It was towed to a Hyundai dealer and the prognosis was a broken connecting rod that had blew a large maybe 5" diameter hole through the bottom of the engine. And now, despite providing proof of recent oil changes, Hyundai has dismissed any manufacturing issues from causing the issue and sighting the problem was from lack of maintenance because of sludge in the engine. Although to my understanding sludge can also be produced rapidly when contaminants, like coolant, from bad valves or head gaskets, enter the oil. When I asked about this the technician literally just didn't answer. So, now we currently owe $7k on a vehicle needing repairs at the quoted price of $8-$14k and Hyundai has closed our case.

ODI #11431383ENGINE

The engine lite came on, there was a lost of acceleration, the vehicle stalled when slowing down for a stop light or stop sign, There was a ping noise evident with the engine. I didnt trust the vehicle had it towed to the mechanic. The mechanic noted you have only two quarts of oil in the engine. This mechanic performed all routine maintenance, rotations, oil changes, checking fluids etc. There were no signs of oil leaks and or burning of oil with the exhaust. I then sent the car to the dealership for their own review. They confirmed the engine failure and the ping noise was the rod due to lack of oil. The dealership files a claim with Hyundai #PA102790, the claim was denied and still has not provided a reason for the oil loss which was the reason for the failure of the engine. There were no indicator lights noting low oil pressure or the engine is overheating, the engine lite came on in the morning and just like in A MANNER OF COUPLE OF HRS the engine started the symptoms noted above. The dealer ship gave Hyundai's complaint line, but after reading the problems associated with the Engines with the sante fe what is the point to call them?

ODI #11430321ENGINE

Engine made a loud pinging noise. No warning lights appeared. I had it towed to dealer and they said that metal shavings were in the oil and the engine is shot and needs to be replaced. Car had 95,400 miles. Hyundai denied warranty because I was second owner after ignoring me for approximately one month and they never did reply to me directly, only to the dealer. How can so many Hyundai engines not last for over 100,000 miles?

ODI #11430153ENGINE

Took 2017 Sante Fe to dealer for a oil change and to look into an intermittent hard shift from a stop. During test drive dealer stated car engine warning light came on and vehicle stalled, mechanic was able to steer vehicle to side of road, vehicle would not restart, after several hours they informed me that engine had seized and would need to be replaced.

ODI #11430041UNKNOWN OR OTHER

As I was driving on the freeway, I heard something that sounded like a bomb go off overhead. I safely pulled over and discovered that my panoramic sunroof had exploded. There were no other vehicles nearby that could have kicked up anything, especially because it was directly overhead. Thankfully I had the interior closed, but if it had been opened myself along with my 4 passengers (three who are young children) would have been covered in glass shards not to mention I could have ran into the wall or something else. Upon investigation, this is a known issue with Hyundai sunroofs. I have not yet been able to have anyone inspect it since it is Sunday. There were no warnings at all that this was going to happen.

ODI #11426116VISIBILITY/WIPER

We were driving on a highway at normal highway speeds around 10:15pm. There was some light rain and some lightning in the area. Out of nowhere our panoramic sunroof on our 2017 Hyundai Santa Fe just exploded. There were no cars/trucks in front of us that kicked up any debris that could have caused this. It just shattered and the sound was deafening, it sounded like an explosion and for a quick second I thought we were getting shot at until I observed that no other glass in the car was broken so at that point I knew it was the panoramic sunroof.

ODI #11424803ENGINE

Broken cam shaft lifter arm caused engine to stall and break down

ODI #11423948ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated while his wife was driving and approaching a red traffic light, the light turned green and the driver depressed the accelerator pedal and the vehicle started shaking abnormally and loss motive power, and stalled without warning. The driver attempted to restart the vehicle, but the vehicle would not restart. The contact arrived at the scene and attempted to jump-start the vehicle however, the vehicle failed to start up. The contact had the vehicle towed to a local dealer who inspected the vehicle and diagnosed the failure as bearing failure which caused the shaking and stalling of the vehicle. The vehicle was not repaired due to the cost of the repair. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.

ODI #11423230UNKNOWN OR OTHERCRASH

Location: Apartment complex , driveway This morning I went to drop off my son at my parents place and when I made a U turn to turn around, the car accelerated on it’s own, I stepped on the brakes and it was too late, I hit the neighbors car on the corner and my right tire was on top of the sidewalk. Keep in mind the speed limit in the apartment complex is 5mph. I was going at 6mph and when the car accelerated it felt like if it was going 20mph! I bought my car last year on August 2020, since then my car has been giving signs of hesitations on the acceleration but never would of thought my car would actually drive off on its own. I have a 1yr old son and after this accident happen I don’t feel safe driving my car at all or even trust it at this point, I don’t want to be driving and it happens again and it could be worse.

ODI #11421282POWER TRAIN

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed but the vehicle stalled with no warning lights illuminated. The contact also stated that the vehicle had been stalling from the time of purchase when making a right or left turn. The vehicle was taken to the dealer but was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 18,000.

ODI #11419748POWER TRAIN,ENGINE

The engine is consuming oil. After 1500 miles since my last oil change the oil DOES NOT show up on the oil stick. I have bought 3 brand new Hyundai Santa Fe's and 1 used Sonata, and NEVER had problems, except for my 2017 Santa Fe Sport, which I purchased at Dondelinger Hyundai in Baxter, Minnesota. I have also had to replace the backup camera. I have been to this dealer 4 times with no resolve! Please help!!

ODI #11419067ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMFIRE

Smelled smoke at a stop light. Continued when light turned green. Pulled over about 30 car lengths later because smoke was coming in the vents. Jumped out of car and ran. Within 2 minutes, entire front engine was completely engulfed in flames. No indicator light came on before. Car was driving perfect.

ODI #11418439SEATS,ENGINE

The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving at various speeds, the check engine warning light illuminated and the vehicle shifted into limp mode, causing the speed to be reduced to 20 mph. The vehicle was taken to the local dealer who was unable to duplicate the failure. The mechanic was unable to retrieve a fault code. Additionally, while driving at speeds above 60 mph, the 2nd-row captain seats shook and vibrated abnormally. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.

ODI #11415031ENGINE

VEHICLE BEGAN BURNING THROUGH 3-4 QUARTZ OF OIL EVERY 1,000 MILES AFTER VEHICLE GOT CLOSE TO 75K MILES. WHEN THE ISSUE FIRST BEGAN, THE CAUSE WAS UNKNOWN. AFTER RUNNING MULTIPLE OIL CONSUMPTION TESTS, IT IS NOW BELIEVED TO BE AN ENGINE DEFICIENCY.

ODI #11414251ENGINE

CAR STARTED TO WHINE WHEN STARTED, THEN I WAS AT ABOUT 30 MPH IT MADE A HIGH PING NOISE LIKE SOMETHING FELL OUT AND THE CAR SHUT OFF, NEVER STARTED AGAIN, MECHANIC SAID ENGINE BLOWN

ODI #11413155ENGINE

LET ME SAY MY HYUNDAI SANTA FE LIMITED ULTIMATE 3.3L AWD IS A VERY GOOD AND RELIABLE VEHICLE NEVER HAD ANY ISSUES OR PROBLEMS. ALWAYS KEPT IT MAINTAINED. WELL ABOUT A MONTH AGO I HAPPEN TO START MY HYUNDAI WITH THE DOOR OPEN AND I HEARD A SOUND JUST FOR A FEW SECONDS. THE SOUND OF A ENGINE LOW ON OIL WHAT COULD NOT BELIEVE IT, IT CAN'T BE. SO I CHECKED IT AND SURE ENOUGH IT NEEDED OIL, DUMBFOUNDED NO OIL PUDDLES ANYWHERE ON THE GROUND I WAS KINDA IN SHOCK THIS HAS NEVER HAPPENED DIDN'T NEED TO WORRY ABOUT THAT ITS NEVER LEAKED OIL AND NONE OF THE GENTLEMEN THAT CHANGES THE OIL NEVER SAID ANYTHING OIL ABOUT THE OIL BEING LOW OR OIL ON THE ENGINE. SO I FOUND OUT WHAT KINDA OF OIL IT TOOK AND PUT ABOUT 3 1/2 QUARTERS. OK ALL BETTER BUT STILL WONDERING HOW THAT HAPPEND JUST RECENTLY HAD THE OIL CHANGED. WELL THE NEXT MORNING I HAD TO DRIVE TO SAN DIEGO FROM LONG BEACH CHECKED OIL OK NO PROBLEM ALL GOOD. SO IM ON THE FREEWAY DRIVING THROU OCEANSIDE CAMP PENDLETON AND WAS GETTING HUNGRY SO THE FIRST EXIT AFTER DRIVING THROUGH OCEANSIDE I WAS GOING TO STOP AND GET SOMETHING MIND YOU NO LIGHTS NO SMELLS NO SMOKE. SO I STARTED TO EXIT STILL EVERYTHING JUST FINE AND WHEN I SLOWED DOWN COMING TO THE LIGHT THE ENGINE STALLED AGAIN NO SMOKE NO LIGHTS NO SMELLS. I WAS VERY SUPRISED I TRIED TO START IT AND NOTHING TRIED AGAIN AND NOTHING. SO I CALLED AAA THEY LOOKED AT IT AND DIDN'T SEE ANYTHING WRONG BUT WOULD NOT START. SO I HAD THEM TAKE IT ON A FLAT BED TO HYUNDAI HARBOR OFF OF CHERRY WHERE IT SITS NOW. THEY LOOKED AT IT AND SAID THE ENGINE HAS SEIZED UP IT WILL NOT ROTATE. TOOK OIL PAN OFF AND FOUND METAL PIECES AND SAID THE BEARINGS WENT BAD IN TURN BURNING UP THE OIL AND SEIZED THE ENGINE. THAT PRETTY MUCH IT SO IS THEIR ANYTHING THAT CAN BE DONE TO HELP ME. I STILL OWE AROUND $19,000 ON IT AND DONT KNOW WHAT TO DO I'M GLAD I FOUND THAT LITTLE ARTICLE BECAUSE I NEED HELP.

ODI #11408491ELECTRICAL SYSTEM,ENGINE

MULTIPLE COMPLAINTS ABOUT THE ENGINE STALLING WHILE DRIVING AT DIFFERENT SPEEDS CAUSING VERY DANGEROUS SITUATIONS THE VEHICLE LOOSES POWER STEERING AND PROPER BRAKING MINE HAS DONE THIS ONCE SO FAR AND I HAVE SEEN MULTIPLE COMPLAINTS ONLINE OF THE SAME THIS HAPPENING TO OTHERS WHO OWN THE SAME YEAR MAKE MODEL OF THE VEHICLE

ODI #11408173POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS INTENDED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PARKWAY HYUNDAI LOCATED AT 5920 MARKET ST A, WILMINGTON, NC 28405 BUT THE FAILURE COULD NOT BE DUPLICATED AND THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

ODI #11407495POWER TRAIN,ENGINE

BOUGHT HYUNDAI SANTE FE SPORT 2017 36,871 MILES ON 09-23-2019 DEALERSHIP OIL CHANGE 03-06-20 MILES 41104 DEALERSHIP OIL CHANGE, 03-03-21 MILES 47409 OIL VERY LOW AND DARK IN COLOR. DEALERSHIP REQUESTING OIL CONSUMPTION TEST EVERY 1000 MILES, 04-01-21 1.5 QUARTS LOW. I HAVE TO DO 2 MORE TEST, THIS IS A SKIRT AROUND THE PROBLEM, AND AN ENGINE FLUSH FOR SLUDGE, MORE SKIRTING THE PROBLEM. MY WARRANTY EXPIRES IN 6 WEEKS!

ODI #11407344ENGINE

OK FROM THE START FIRST LET ME STATE IVE NEVER HAD ANY PROBLEMS WHAT SO EVER WITH MY 2017 HYUNDAI SANTA FE LIMITED ULTIMATE 3.3L AWD NONE NOTHING SO THIS WAS VERY STRANGE BECAUSE IVE ALWAYS MAINTAINED THE VEHICLE OIL CHANGES EVERY 3000 MILES EVERYTHING. SO HERE WE GO ONE AFTERNOON ABOUT A MONTH AGO I JUST HAPPENED TO START MY HYUNDAI WITH THE DOOR OPEN AND WHEN I STARTED IT I HEARD A SOUND FOR LIKE 2 SECONDS. THE SOUND OF AN ENGINE THAT WAS LOW OF OIL THAT TAP TAP TAP I REALLY COULD NOT BELIEVE THAT I JUST HEARD THAT I MEAN REALLY COULD NOT BELIEVE IT, IT DOESN'T LEAK ANYTHING ITS NEVER DID THAT BEFORE. WHEN I GET THE OIL CHANGED THEY DON'T SAY IT WAS LOW ON OIL SO I'M VERY DUMBFOUNDED AT THIS POINT THEIRS NO OIL ON THE GROUND WERE IT GETS PARKED SO I DON'T KNOW WHY IT DID THAT. SO I CHECK THE OIL AND SURE ENOUGH IT'S LOW SO I FIND OUT WHAT KIND OF OIL IT TAKES AND PUT 1 AND THEN 2 AND FINALLY 3 KINDA WOUNDERING AND KINDA IN SHOCK SO TO SPEAK. WELL THE NEXT DAY I CHECKED THE OIL AND IT WAS STILL WERE ITVSHOULD BE AND HAD TO DRIVE TO SAN DIEGO FROM LONG BEACH WERE I LIVE AND IT'S NOT THE FIRST TIME I'VE MADE THIS DRIVE MIND YOU. SO IM OFF NO LIGHTS ON DASH NO SMELLS NO NOISES O SMOKE THINKING COOL SO AFTER PASSING THROU OCEANSIDE I THOUGHT I'D GET SOMETHING TO EAT SO I DECIDED TO TAKE THE FIRST EXIT AFTER OCEANSIDE CAMP PENDLETON SO I GET OFF AND BEFORE I STOP FOR THE LIGHT THE VEHICLE STALLS WHAT THE THIS HAS NEVER HAPPENED BEFORE NOT THINKING ANYTHING BAD BECAUSE AGAIN NO LIGHTS ON DASH NO NOSES NO SMELLS NO SMOKE NO NOTHING. SO I TRIED TO START IT AND NOTHING TRY AGAIN AND NOTHING LIGHTS ON BUT DOES NOT WANT TURN OVER. I HAVE NO IDEA WHAT'S GOING ON BECAUSE NO LIGHTS ON THE DASH CAME ON THEIRS NO SMOKE NO LOUD NOISES OR ANYTHING BEFORE IT STALLS JUST NICE AND QUIET NO SMELLS NOTHING JUST THE CAR GETTING REAL QUIET. WELL I TRIED A COUPLE MORE TIMES BEST REGARDS ERIC

ODI #11406937FUEL/PROPULSION SYSTEM

VEHICLE ACCELERATES VERY SLUGGISHLY ON TAKE OFF & IS VERY UNRESPONSIVE UNDER LOAD LIKE GOING UP A HILL.

ODI #11397732VEHICLE SPEED CONTROL

I OWN A HYUNDAI 2017 SANTA FE. I, MY HUSBAND, AND MY DAUGHTER ARE EXPERIENCING (FROM THE TIME OF PURCHASE & REPORTED TO THE HYUNDAI DEALER) A SERIOUS & DANGEROUS LAG WITH ACCELERATION. THIS HAS HAPPENED NUMEROUS TIMES, THE CAR HESITATES BADLY WHEN COMING OUT OF TURNS AND ATTEMPTING TO ACCELERATE...JUST SHORT OF COMING TO A STOP. IT IS VERY DANGEROUS WHEN PULLING INTO TRAFFIC AND APPEARS TO BE GETTING MORE FREQUENT. I HAVE FOUND SEVERAL FORUMS REPORTING THE SAME ISSUES. WILL HYUNDAI FIX THIS ISSUE?

ODI #11396353ENGINE

NOTICED A KNOCKING SOUND IN THE CAR. THOUGHT SOMETHING WAS LOOSE. NO WARNING LIGHTS TO INDICATE AN ISSUE. THE CAR STALLED WHILE DRIVING DOWN LOCAL STREETS AS THE CAR WAS DECELERATING. AS LONG AS THE GAS PEDAL WAS PUMPED THE CAR CONTINUED TO STAY ENGAGED. CAR TAKEN TO MECHANIC BY TOW. THE CAR WAS DOWN 3.5 QUARTS OF OIL. WAS OVERDUE BY APPROXIMATELY 1000 MILES BASED ON THE RECOMMENDATION OF HYUNDAI MANUAL.

ODI #11395137ENGINE

VEHICLE HAS 57,000 MILES, I WAS DRIVING DOWN THE HIGHWAY AND THE ENGINE LOST POWER AND WOULD NOT ACCELERATE OVER 40. I STOPPED AT GAS STATION AND FILLED UP. WHEN I STARTED THE CAR AGAIN IT SEEMED OK, GOT BACK ON THE EXPRESSWAY AND HEARD A LOUD NOISE AND ENGINE STOPPED. HAD VEHICLE TOWED TO DEALERSHIP AND THEY SAID THE ENGINE IS BLOWN AND IT NEEDS A NEW ENGINE. ONLY HAS 57,000 MILES SO SHOULD BE UNDER WARRANTY. DEALER GAVE ME A LOANER AND I DROVE HOME..CAR DIED IN MICHIGAN, THEY TOWED THE CAR TO GREENBAY WISCONSIN TO THE NEAREST DEALER, AND I LIVE IN CHICAGO. THE DEALER CALLED A FEW DAYS LATER AND ASKED FOR ALL OIL CHANGE DOCUMENTATION.. MOST OF IT WAS IN GLOVE BOX WHICH THEY FOUND, HAD OIL CHANGED AT HYUNDAI DEALER IN ILLINOIS IN MARCH OF 2020 RIGHT AS PANDEMIC STARTED , CAR HAD 45,383 MILES AT THAT TIME. DEALER DID NOT USE SYNTHETIC OIL ACCORDING TO RECEIPT WHICH IS STRANGE BECAUSE MANUFACTURER REQUIRES SYNTHETIC. COULD NOT A MORE RECENT RECEIPT BUT DID HAVE OIL CHANGE ONE MORE TIME ABOUT 6 MONTHS LATER, AGAIN DURING PANDEMIC. DEALER SAID THAT OIL LOOKED SLUDGEY AND THEY DENIED THE WARRANTY CLAIM FOR THE CAR. THEY BILLED HYUNDAI 18,000 TO PUT A NEW ENGINE IN MY VEHICLE AND HYUNDAI DENIED THE CLAIM. DEALER SAID HE WOULD PUT A USED ENGINE IN THE VEHICLE FOR $7,920.00 WITH A 1 YR WARRANTY. WE DECLINED AND THE DEALERSHIP SAID THEY WOULD NOW CHARGE US FOR THE TOW AND 30.00 A DAY FOR USE OF THE LOANER. WE LIVE 200 MILES FROM THE DEALERSHIP. THEY ASKED US TO RETURN THE VEHICLE OR THEY COULD COME PICK IT UP, THE CAR IS CLOSE TO THE MILEAGE THAT THEY CANNOT SELL IT AS A NEW CAR AND WANT TO KEEP MILEAGE DOWN. THEY TOLD US ON FEB 5 THAT THE COULD NOT COME AND GET IT UNTIL FEB 10 AND THAT THEY WOULD BILL US 150.00 FOR 5 DAYS IT WOULD TAKE THEM TO PICK UP THE CAR. WE SEE THAT THERE HAVE BEEN MANY ENGINE RECALLS ON HYUNDAI AND WE THINK OURS PROBABLY HAVE SAME ISSUES.

ODI #11395309ENGINE

15 MILES FROM HOME IN LUVERNE, AL 36049 ON 2/1/2021, ENGINE LIGHT CAME ON AND ENGINE SOUNDED LIKE A MIS-FIRE. HAD OIL CHANGED AT HUFFINES HYUNDAI, PLANO, TX ON 1/25/2021 AND THEY DID A RECALL OF A 2ND ECM UPDATE OF SOFTWARE. EMPTIED SUV OUT ON 2/2, WENT TO BACKUP ON 2/3 AND WHITE SMOKE POUR OUT OF EXHAUST. TRIED TO DRIVE TO MITCHELL HYUNDAI ENTERPRISE, AL, VEHICLE DIED, HAD TO HAVE IT TOWED TO SHOP. JUST FOUND OUT TODAY THAT MY VEHICLE WAS PART OF THE RECALL AND THAT I SHOULD HAVE BEEN SENT DOCUMENTATION ABOUT THE ENGINE ISSUE. TO DATE WE HAVE NOT RECEIVED ANYTHING ABOUT IT. ACCORDING TO WHAT I READ IN THE LETTER, MY VEHICLE IS NOT COVERED UNDER THE RECALL. THE DEALERSHIP SAYS IT IS COVERED, BUT THEY HAVE TO WAIT FOR THE COMPANY TO MAKE UP IT'S MIND. THE RECALL MAY NEED TO BE EXPANDED, MY VEHICLE IS THE 2017 HYUNDAI SANTA FE SPORT 2.0T ULTIMATE.

ODI #11394791UNKNOWN OR OTHER

I AM HAVING TO GET AN OIL CONSUMPTION EVERY 1000 MILES WHICH HAS ME CONCERNED.

ODI #11389785ENGINE

EVERYTIME I PUT IT IN DRIVE FROM A DEAD STOP IT WOULD JERK INTO SECOND AND WHEN SLOWING DOWN IT WOULD JERK AGAIN

ODI #11388559POWER TRAIN,UNKNOWN OR OTHER,ENGINE

I WAS DRIVING ON THE EXPRESSWAY AND MY OIL LIGHT INDICATOR LIGHT CAME ON IN THE CAR AND WENT OFF AFTER I GOT OFF THE EXPRESSWAY PULLED OVER AT A GAS STATION. SO I STARTED DRIVING AGAIN AND AGAIN THE OIL LIGHT COMES ON SO I RECORDED IT ON MY CELL PHONE.I JUST HAD MY OIL CHANGED A WEEK PRIOR TO THIS. TOOK MY VEHICLE BACK TO THE HYUNDAI DEALERSHIP IN MATTESON ILLINOIS WHERE I PURCHASED THE VEHICLE FROM. AND GET ALL MY OIL CHANGES DONE ON THE VEHICLE. THEY CHECKED OUT MY VEHICLE AND SAID THAT THEY DIDN'T GET THE COMING ON WHEN THEY TOOK MY CAR ON A TEST DRIVE. SO I SHOW THE MECHANIC THE VIDEO I RECORDED ON MY PHONE. HE LOOKS AT THE VIDEO AND SAYS TO ME WELL IF THE OIL LIGHT COMES BACK ON BRING THE VEHICLE BACK. AND TELLS ME THE VEHICLE IS OK TO DRIVE AS IT IS. TWO DAYS LATER I'M RUNNING AN ARRON IN TRAFFIC ON A BUSY CITY STREET AND AS I'M DRIVING MY CAR STARTS JERKING AND STALLING AND A FLASHING ENGINE LIGHT ON THE DASH BOARD I PUT MY HAZARD LIGHTS ON AND PULL OVER TO THE SIDE OF THE ROAD. CALLED HYUNDAI SERVICE DEPARTMENT. BECAUSE I WAS CLOSE BY THE DEALERSHIP THE SERVICE PERSONNEL TOLD ME TO DRIVE THE MY CAR TO THE DEALERSHIP SO I DID. THEY TOLD ME MY ENGINE HAD TO BE REPLACED. FOR THE SECOND TIME MIND YOU. 1ST TIME WAS A YEAR PRIOR. SO THEY KEPT MY CAR FOR A WEEK AND 2DAYS. GET MY CAR BACK A WEEK LATER I'M DRIVING ON MY WAY TO WORK AND THE FLASHING CHECK ENGINE LIGHT COMES ON AGAIN. SO I TAKE IT BACK TO THE DEALERSHIP AND THEY SAID IT WAS THE KNOCK SENSOR THAT NEEDED TO BE REPLACED THIS TIME. THEY REPAIR IT THE SAME DAY. MEAN WHILE WAITING I FIND AN VIDEO ON YOU TUBE ABOUT THE VERY PROBLEM I WAS HAVING WITH MY VEHICLE. BUT IT'S FROM THE HYUNDAI MANUFACTURES ABOUT THE 2014-2018 SANTA FE ,SONATA AND TUSON VEHICLE ABOUT KNOWN MALFUNCTIONS AND PROBLEMS THESE VEHICLES ARE HAVING AND WOULD HAVE. SO I DON'T UNDERSTAND WHY THESE ARE NOT RECALLS. NOW AGAIN YESTERDAY 1/16/21

ODI #11388492POWER TRAIN

CAR SHIFTS ROUGH, MOSTLY INTO FIRST GEAR. AS THE PROBLEM HAS PERSISTED, IT HAS WORSENED AND ALSO SHIFTS ROUGH IN HIGHER GEARS.

ODI #11386829ENGINE

THE ENGINE HAD BEEN BURNING UP THE OIL IN THE CAR. WE HAD A OIL CHANGE ON 11/30/20 AND THE CAR HAS 0 OIL AS OF TODAY. THE ENGINE MIGHT BE BLOWN. THE CAR ONLY HAS 88K MILES ON IT.

ODI #11386838FUEL/PROPULSION SYSTEMCRASH

TAKING A RIGHT TURN INTO OUR DRIVEWAY ,THE VEHICLE HESITATED THEN SURGED AT A HIGH SPEED AND CRASHED INTO OUR HOME.BRAKES WERE BEING APPLIED BUT COULD NOT STOP THE IMPACT.BELIEVE THE SURGE MAY BE RELATED TO THE TURBO ENGINE ACCELERATING.

ODI #11386636POWER TRAIN

I HAVE TAKEN MY CAR IN 4 OR MORE TIMES BECAUSE THERE IS A SLIP IN THE TRANSMISSION AND THE CAR IS NOT SHIFTING PROPERLY. THIS WAS BOUGHT IN 2017 WITH 150 MILES, THE FIRST OCCUPANCY HAPPENED WITHIN MONTHS. I HAVE BEEN TOLD MY ENGINE WAS SENSITIVE AND NOT TO LET OTHERS DRIVE IT, TURN OFF THE CAR, OR THE DEALERSHIP HAS BEEN UNABLE TO DUPLICATE THE ERROR. I TOOK MY CAR IN IN NOVEMBER 2020 AND AFTER A FEW WEEKS IN THE SHOP, THEY WERE FINALLY ABLE TO 'FIND' THE ISSUE. I GOT MY CAR BACK WITH A REMANUFACTURED TRANSMISSION, MID-DECEMBER. THE DRIVE HOME WAS OKAY, BUT SINCE THEN THE ISSUE OCCURS MORE FREQUENTLY. COMING TO A STOP, THE RPMS JUMP, TURNING, THE RPMS JUMP. I AM UNABLE TO DRIVE 3/4 MILE DOWN THE ROAD WITHOUT MY CAR JERKING AND JOLTING. THIS CAR IS NOT SAFE. SEVERAL CUSTOMERS HAVE COMPLAINED OF THE SAME ISSUE IN THE PAST YEARS AND EVEN A LAWSUIT WAS BROUGHT UP, BUT THEN WAS DISMISSED. MY CAR VALUE HAS DROPPED ALMOST 50% BECAUSE OF THIS ISSUE. I AM WITHOUT A CAR, STILL PAYING FOR MY LEASE, AND INSURANCE ON A CAR THAT DOES NOT SERVE ITS PROPER FUNCTION.

ODI #11385054POWER TRAIN,ENGINE

I HAVE HAD ON AT LEAST A HALF DOZEN TIMES WHERE THE VEHICLE WILL NOT ACCELERATE AFTER STOPPING, AND THEN ATTEMPTING TO ACCELERATE. FOR EXAMPLE: LEAVING A PARKING LOT GOING ONTO A ROADWAY ATTEMPTING TO ACCELERATE QUICKLY TO GET UP TO THE SPEED LIMIT. ATTEMPTING TO TURN LEFT AT A FLASHING RED LEFT TURN LANE TRAFFIC LIGHT. THE VEHICLE WILL ROLL ABOUT 10-20', BUT WILL NOT ACCELERATE, LIKE THE TRANSMISSION IS NOT ENGAGING. SOMETIMES THE ENGINE WILL REV TO 4000-5000RPMS. I WILL QUICKLY LET OFF OF THE THROTTLE, THEN IT WILL TAKE OFF. THE ENGINE DOES NOT REV EVERY TIME. THE DEALERSHIP REPLACED A MODULE ON THE TRANSMISSION APPROXIMATELY ONE YEAR AGO, BUT IT DID NOT HELP. THEY HAD IT FOR ONE DAY IN JULY 2020, ATTEMPTING TO REPLICATE THE PROBLEM, BUT TO NO AVAIL. THE MOST RECENT INCIDENT WITH THE VEHICLE WHERE THIS FAILURE TO ACCELERATE OCCURRED WAS 12/26/2020, WHERE UPON LEAVING A SERVICE STATION ONTO A FOUR LANE ROAD, IT ONCE AGAIN ROLLED TO 10-15 MPH, BUT WOULD NOT GO WHILE THE ENGINE RPMS WENT TO 4000. AS TRAFFIC WAS RAPIDLY APPROACHING I KEPT MY FOOT ON THE THROTTLE, AND IT FINALLY STARTED PICKING UP SPEED. THIS IS GETTING TO BE A DANGEROUS VEHICLE TO DRIVE.

ODI #11383578ENGINE

TL* THE CONTACT OWNS OWN A 2017 HYUNDAI SANT FE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ADDITIONALLY, THERE WAS A RUBBING AND FRICTION SOUND COMING FROM UNDER THE HOOD. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V578000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO SYCAMORE HYUNDAI (1380 DEKALB AVENUE, SYCAMORE, IL 60178, (815) 895-4584) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE FAILED AND THERE WAS METAL SHAVINGS IN THE OIL FILTER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. INVALID VIN.

ODI #11383059UNKNOWN OR OTHER,ENGINE

MY VEHICLE WILL PERIODICALLY STALL WHEN AT A COMPLETE STOP. VIN DOES NOT SHOW RECALLS, BUT THERE ARE RECALLS FOR OTHER 2017 SANTA FE VEHICLES WITH THE SAME ISSUE. MY VEHICLE WAS MADE IN 2017,THE RECALL WAS IN NOVEMBER 2017; THEREFORE I DO NOT UNDERSTAND WHY MY VIN IS NOT SHOWING THAT A RECALL IS WARRANTED AS THE PARTS WOULD HAVE BEEN USED TO MAKE IT. THIS CAN LITERALLY INCREASE THE RISK OF A CRASH. I WILL ALSO BE CONTACTING HYUNDAI CUSTOMER SERVICE.

ODI #11377936VISIBILITY

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE PANORAMIC SUN ROOF SHATTERED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TAKEN TO MCCARTHY OLATHE HYUNDAI (681 N RAWHIDE, OLATHE, KS 66061, (913) 324-7200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SUN ROOF GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, SUN ROOF FAILED TO CLOSE ONCE THE GLASS WAS REPLACED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE TILT LEVEL AND FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 100,000.

ODI #11374197ENGINE

THE CAR HAS ALWAYS RAN THROUGH OIL SINCE IT WAS FIRST PURCHASED, BUT RECENTLY THE CAR DEVELOPED A MAJOR OIL LEAK. IT IS ONLY 4 YEARS OLD WITH REGULAR MAINTENANCE. CHECKED SEALS OF OIL FILTER AND EVERYTHING CHECKED OUT OK.

ODI #11374023SUSPENSION,WHEELS,UNKNOWN OR OTHER

THE V6 2017 SANTA FE SUV IS ADVERTISED IN MANY CAR MAGAZINES AND BY HYUNDAI TO TOW 5,000. LBS. I TOLD THE SALES MANAGER THE SPECS OF MY CAMPER. HE SAID IT WOULD NOT HAVE A PROBLEM TOWING MY CAMPER THAT WEIGHS 3,200. I SAID IF YOU GET IT PREPARED FOR TOWING, MEANING, HITCH, BRAKE BOX AND WIRE FOR LIGHTS, I WILL BUY IT. THE DEAL WAS MADE. I TOWED A FEW TIMES THEN HAD A BAD SHAKING IN THE REAR. THE SERVICE MANAGER TRIED TO TELL ME I WAS TOWING TOO MUCH WEIGHT. IMPOSSIBLE. IT'S JUST ME AND A SMALL DOG. I ARGUED WITH ALLEN TURNER HYUNDAI IN PENSACOLA, FL AND THE CORPORATE OFFICE. THEY BELIEVED WHAT THE DEALERSHIP SAID. I TOLD THEM I CAN GO WEIGH IT ALL ON DOT SCALES TO PROVE IT. SO THEY ENDED UP FIXING IT THAT TIME. I DIDN'T TOW FOR AWHILE BECAUSE OF COVID. THE FIRST TIME I DID, ON THE WAY HOME IT STARTED SHAKING. I GO TO THE DEALER. HE TOLD ME THE RIGHT REAR PASSENGER TIRE WAS SEPARATING INSIDE. IT WOULD NEED ALIGNMENT AND STRUTS. THEY WERE NOT GOING TO PAY FOR IT EVEN WITH THE CAR WITH LOW MILES STILL UNDER WARRANTY. THEY OFFERED ME SOMETHING OFF THEIR USED LOT. WHICH I CONSIDERED IF IT HAD THE SAFETY FEATURES THAT I ORIGINALLY BOUGHT ON MY SANTA FE. NO, THEY OFFERED A BASIC SMALL TRUCK. I'M OLDER AND I HAVE GOTTEN USED TO THE SAFETY FEATURES. THE SALESMAN TALKED DOWN TO ME, TRIED TO INTIMIDATE ME AND PRACTICALLY CALLED ME STUPID. I WAS SUPPOSED TO SEE THE SERVICE MANAGER BUT HE DISMISSED ME . I'VE BOUGHT THREE CARS FROM THIS DEALER USING THE SAME SALESMAN. THEN WHEN I HAVE A PROBLEM THEY TREAT ME LIKE THIS. I HAVE TESTIMONIES FROM OTHER CAMPER TRAILER HAULERS WITH THE SAME CAR THAT EVEN TOW A HIGHER WEIGHT CAMPER. THEY HAVE NOT HAD ANY PROBLEMS. I WILL ATTACH PHOTOS OF THEIRS ALSO. THANK YOU [XXX] WHEN I'M TOWING IT ALL SOUNDS GOOD AND WORKS GOOD. I WOULDN'T KNOW THE CAMPER WAS BACK THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #11373894VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

WHILE DRIVING MY 2017 HYUNDAI SANTA FE SPORT 2.0T TO ENTER THE FREEWAY, THE CAR WOULD NOT ACCELERATE NORMALLY. IT STARTED TO SHAKE AND FELT LIKE THE ENGINE WAS "MISFIRING" AFTER SEVERAL MINUTES, I WAS ABLE TO GET UP TO 60MPH. I TRIED TAKING MY FOOT OFF OF THE ACCELERATOR AND PRESSING IT AGAIN BUT IT WOULD ONLY LOSE SPEED AND THEN I'D HAVE TO WORK MY WAY UP TO 60 MPH. I WAS TRAVELLING STRAIGHT AND ON A FLAT ROAD. ENGINE LIGHT WOULD COME ON WHEN FOOT WAS ON ACCELERATOR, THEN IT WENT OFF. ONCE I WAS OFF THE FREEWAY AND TRIED TO MAKE A RIGHT TURN FROM A STOP, CAR WOULDN'T ACCELERATE GOING UP THE INCLINE AND THE CAR BEHIND ME ALMOST HIT MY TAIL END. FINALLY,I TURNED LEFT TO GO UP THE HILL TOWARD MY HOUSE, I COULD ONLY GET UP TO 15 MPH BUT RPMS WERE BETWEEN 3500-4000. LUCKILY THERE WAS NO TRAFFIC BEHIND ME BUT I WAS AFRAID I WASN'T GOING TO MAKE IT UP THE STREET OR THAT SOME CAR WOULD COME UP BEHIND ME AND MY CAR WOULD STOP. IN ORDER FOR A CAR TO BE SAFE IT NEEDS TO BE RELIABLE IN ACCELERATION AS MUCH AS BRAKING AND STEERING! I HAVE AN APPOINTMENT AT THE DEALERSHIP DAY AFTER TOMORROW.

ODI #11362774VISIBILITY

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE CONTACT BECAME AWARE THAT THE WINDSHIELD WAS CRACKED VERTICALLY AND HORIZONTALLY IN THE CENTER OF THE WINDSHIELD. THE CONTACT STATED THAT THE WINDSHIELD WAS REPLACED TWICE DUE TO BEING DAMAGED BY ROCKS. THE REPAIR WAS COMPLETED AT HER RESIDENCE BY SAFELITE AUTO GLASS. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 19,271.

ODI #11362328POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

DURING ACCELERATION FROM A STOP SIGN/RED LIGHT OR TURNING THE ENGINE HESITATES FOR APPROXIMATELY 5 SECONDS AFTER SEVERAL TRIES BEFORE REACHING DESIRED SPEED. WHEN USING CRUISE CONTROL ON FREEWAYS THERE IS A 10 TO 15 SECOND DELAY WHEN ACCELERATING OR PASSING ANOTHER VEHICLE WHICH IN ONE INSTANCE CAUSED A NEAR ACCIDENT ON A HIGH SPEED FREEWAY. MY VEHICLE SLOWED DOWN CAUSING OTHER VEHICLES GO AROUND ME PASSING FROM THE RIGHT SIDE LANE. THESE HESITATIONS HAVE CAUSED ME SEVERAL NEAR ACCIDENTS AND MAKES ME NOT FEEL CONFIDENT WHEN DRIVING THIS CAR. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP ON MANY OCCASIONS AND THEY REPORT NO ERROR CODES SHOW UP AND, THE MECHANIC CANNOT DUPLICATE THE PROBLEM. HOWEVER, THE DEALER REPLACED THE TRANSMISSION EARLIER THIS YEAR. THERE HAS BEEN NO IMPROVEMENT. I HAVE REVIEWED MANY OTHER COMPLAINTS OF THIS HESITATION PROBLEM. WILL IT TAKE DEATH REPORTS TO HELP US OWNERS? MY ISSUE BEGAN IN 2018 RIGHT AFTER PURCHASE AND THE PROBLEM IS OCCURRING MORE OFTEN NOW. NO HELP IS IN SIGHT WHEN HYUNDAI AND THE DEALERSHIP REFUSES TO ADMIT THE PROBLEM AND MAKES ME AND OTHER OWNERS FEEL LIKE WE DON'T KNOW OUR VEHICLES OR OUR OWN MINDS!! WE NEED HELP BEFORE A DEATH OCCURS NOT AFTER!!

ODI #11354753POWER TRAIN,ENGINE

THIS VEHICLE HAS A INTERMITTENT ACCELERATION PROBLEM WHICH CAUSES A DELAY IN THE VEHICLE MOVEMENT. THE DEALER STATED THEY CANNOT DUPLICATE THE PROBLEM HOWEVER THE ISSUE DOES EXIST. MANY OWNERS ARE HAVING THE SAME PROBLEM AS I READ ON LINE.

ODI #11354069ENGINE

BEEN LOSING OIL INBETWEEN OIL CHANGES AS DOCUMENTED BY FACILITIES THAT CHANGED IT AND NOTHING WAS SAID BY DEALER WHEN I ASKED IF IT WAS A PROBLEM AT THE MOST RECENT OIL CHANGE. TODAY MY ENGINE LIGHT CAME ON AND BLEW AND WAS BONE DRY. I WAS ON THE INTERSTATE AND IT STOPPED ACCELERATING AND KNOCKING. I HAD IT TOWED TO DEALERSHIP.

ODI #11338280ENGINE

THE CAR IS SLUGGISH ON ACCELERATION. LOOKING UP FORUMS IT SEEMS THAT QUITE A FEW ARE EXPERIENCING THIS. I JUST READ "I JUST READ AN ARTICLE THAT SAID THAT HYUNDAI WILL BE REPLACING SOME ENGINES FOR THIS SAME ISSUE DUE TO A MANUFACTURING DEFECT WITH THE CRANKSHAFT PIN." ON A FORUM.

ODI #11327960ELECTRICAL SYSTEM

VEHICLE LOSES ALL ELECTRICAL POWER, DESPITE HAVING A NEW BATTERY INSTALLED BY DEALER. BATTERY RUNS DOWN, SOMETIMES OVERNIGHT. DEALER CANNOT FIND ANY ISSUES, THOUGH SOMETHING CLEARLY IS DRAINING BATTERY POWER VERY QUICKLY. IT HAS HAPPENED AT LEAST 5 TIMES IN THE PAST 3 MONTHS. VEHICLE IS OPERATED OFTEN ENOUGH TO PRECLUDE SUCH BATTERY DRAINAGE. I AM BRINGING IT BACK TO THE DEALER AGAIN ON 11 JUNE, AS THIS OCCURRED AGAIN TODAY (9 JUNE). I PURCHASED A PORTABLE MACHINE THAT JUMPS THE CAR BECAUSE THIS HAPPENS SO OFTEN. MY SPOUSE IS THE PRIMARY OPERATOR OF THIS VEHICLE AND I FEAR THAT THE ELECTRICAL WILL FAIL UNEXPECTEDLY AND POSE A SAFETY PROBLEM. THIS IS A DESIGN FLAW OR A LEMON! *TR

ODI #11322832POWER TRAIN

WHEN ACCELERATING, MY VEHICLE HESITATES PRESENTING A SAFETY ISSUE WHEN MERGING ONTO HIGHWAYS OR MAKING LANE CHANGES. COULD ABSOLUTELY LEAD TO AN ACCIDENT, ESPECIALLY THE RISK OF BEING REAR ENDED. ALSO WHEN TURNING, HESITATES WHEN SPEEDING UP AFTER THE TURN. SAME WITH STOPS.

ODI #11322298ENGINE

BAD HESITATION PROBLEM MANY TIMES AS FOUR TIMES A DAY WHEN YOU STEP ON THE GAS THERE'S NOTHING SOMETIMES LUNGING FORWARD ALMOST GETTING HIT BY ON COMING CAR BEEN THIS WAY SINCE I PURCHASED IN 2018 HAD IN THE SHOP TWICE CANT FIND ANYTHING BECAUSE NO CODES SHAME MECHANIC CAN'T DO ANYTHING UNLESS THERE ARE CODES. VERY DANGEROUS LITERALLY 1000 OF COMPLAINS ON THE INTERNET SINCE 2016 SINCE SUV WAS MANUFACTURED

ODI #11316544STEERING

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT HIGHWAY SPEEDS, THE STEERING WHEEL BECAME UNRESPONSIVE. WHILE ATTEMPTING TO CORRECT THE FAILURE, THE VEHICLE WOULD OVER STEER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB BELL FORD LOCATED AT (7125 RITCHIE HWY, GLEN BURNIE, MD 21061) AND WAS DIAGNOSED BUT THE TECHNICIAN WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

ODI #11312241ENGINE

THE OIL LIGHT BEGAN FLICKERING ON AND OFF AT RANDOM TIMES WHILE DRIVING. MECHANIC FOUND THAT REAR SEAL BROKE, CAUSING FLUID TO SLOWLY DRIP. HOWEVER, OIL WAS CHECKED AND STILL FULL. I REPLACED THE REAR SEAL, BUT OIL LIGHT CONTINUED FLASHING ON AND OFF. THERE WAS METALLIC DEBRIS FOUND INSIDE THE OIL. COME TO FIND OUT THE ENGINE NEEDS REPLACED.

ODI #11311683POWER TRAIN,VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES AND WAS TOWED TO MILLER HYUNDAI LOCATED AT (4455 VESTAL PKWY E, VESTAL, NY 13850) WHERE UNKNOWN REPAIRS WERE PROVIDED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS REPAIRED A TOTAL OF 6 TIMES BY THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND OFFERED MINIMAL MONETARY ASSISTANCE. THE FAILURE MILEAGE WAS 29,792.

ODI #11309720STEERING,SEAT BELTS

1. STEERING= STICKING STEERING AND PROBLEMS KEEPING CAR STRAIGHT. DRIVING 2. NO WARNING CHIME FRONT PASSENGER SEAT. WHEN DRIVING

ODI #11309453POWER TRAIN

GO THROUGH CAR WASH MUST HAVE UNDER BODY SPRAYED TYPE OF CAR WASH . I LEAVE P1326 CODE VEHICLE GOES INTO LIMP MODE ALREADY HAD WIRE HARNESS REPLACED BY DEALER. DIDN'T CORRELATE CAR WASH UNTIL I RECALLED GETTING SAME ONE FIRST DAY IT OCCURRED WHEN I BROUGHT IN FOR REPAIR. KNOCK SENSOR HARNESS WHEN I CLEAR CODE GOES AWAY. LOTS OF PEOPLE SEEING IT HAPPEN DRIVING IN RAIN VERY DANGEROUS REDUCTION IN SPEED TAKES FOREVER TO ACCELERATE WHEN HITS NEW GEAR DANGEROUS.

ODI #11309304POWER TRAIN

MY 2018 HYUNDAI SANTE FE WAS PURCHASE 'CERTIFIED' USED FROM PUENTE HILLS HYUNDAI IN SOUTHERN CALIFORNIA. ABOUT A YEAR INTO OWNING MY CAR IT BEGAN TO JERK AND FELT LIKE I WENT OVER A HARD BUMP WHEN I WOULD ACCELERATE FROM A STOP AND THEN BEGAN DOING IT WHILE I WOULD DRIVE UP HILLS. PUENTE HILLS HYUNDAI INFORMED ME THERE WAS A RECALL AND THAT THE RECALL WOULD 'SOLVE' THE ISSUE. AFTER I GOT MY CAR BACK, A FEW WEEKS LATER IT STARTED AGAIN. BUT HAPPENED LESS OFTEN THEN BEFORE. I RECENTLY TOOK MY CAR IN AND WAS TOLD THAT PUENTE HILLS HYUNDAI WAS ABLE TO RECREATE THE JERKING AND WOULD CALL THE EXTENDED WARRANTY COMPANY TO HAVE THEM COME CONFIRM THE ISSUE. WHEN THE WARRANTY COMPANY FINALLY CAME OUT, THEY UNSUCCESSFULLY RECREATING THE JERKING SOUND AND TOLD HYUNDAI MY CAR IS 'SAFE' TO DRIVE AND NOTHING IS WRONG WITH IT. HYUNDAI TRIED TO TELL ME TO TAKE THE CAR BACK SINCE THERE IS NOTHING THEY CAN DO TO FIX THE ISSUE SINCE THE WARRANTY COMPANY SAID IT WAS 'SAFE'. I REFUSED TO TAKE IT BACK DUE MY SAFETY AND THE SAFETY OF MY UNBORN CHILD AND WAS TOLD THEY WOULD KEEP IT AGAIN TO SEE IF THEY CAN RECREATE THE JERKING AND THEN CONTACT HYUNDAI DIRECTLY TO SEE IF THEY'LL COME CHECK IT OUT. BUT WASN'T GUARANTEED THAT THEY WOULD FIX AND OR BE ABLE TO SOLVE THE ISSUE. I HAVE CHECKED ONLINE AND SEEN THAT SEVERAL PEOPLE OWNING THIS SAME MAKE AND MODEL HAVE SIMILAR COMPLAINTS AND HAVE COMPLAINED TO YOU GUYS AND WAS HOPING THAT MY COMPLAINT WILL BE HONORED MORE THAN IT HAS BEEN AT THIS DEALERSHIP. THE JERKING MOTION HAPPENED WHEN BACKING OUT OF MY DRIVE WAY, ACCELERATING FROM A STOP SIGN, DRIVING ON THE FREEWAY, GOING UP HILL, OR BACKING OUT OF A PARKING STOP AND MOVING BACK INTO DRIVE.

ODI #11306589POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

ON THE INTERSTATE, PRESSED THE GAS PEDAL AND THE VEHICLE DID NOT AND WOULD NOT ACCELERATE. I TRIED MULTIPLE TIMES. RPM WENT UP TO 5000 BUT SHIFTING THE TRANSMISSION INTO SPORTS MODE AND DOWNSHIFTING AND UPSHIFTING MADE NO DIFFERENCE IN THE SPEED OF THE VEHICLE. SPEED REMAINED THE SAME, ENGINE ROARED AS IF IN NEUTRAL. I PULLED OFF THE INTERSTATE, CUT OFF THE VEHICLE FOR SEVERAL MINUTES, RESTARTED THE VEHICLE, RETURNED TO THE INTERSTATE AND COULD ACCELERATE. THIS HAPPENED MULTIPLE TIMES IN 2017 AND 2018 BOTH ON THE HIGHWAY AND CITY STREETS. IN 2018, TAKEN TO PEARSON HYUNDAI AND COULD NOT BE FIXED BECAUSE NO ERROR CODES. AFTER A DANGEROUS, IDENTICAL INCIDENT ON THE INTERSTATE IN MAY 2019, TAKEN TO PEARSON HYUNDAI. THEY PERFORMED A TCU AND ECU SOFTWARE UPDATE MAY 21, 2019. THIS LATEST INCIDENT IS A REPEAT OF THE MAY 2019 PROBLEM. THE PROBLEM IS RANDOM AND UNPREDICTABLE BUT OCCURS ON BOTH HIGHWAY AND STREET SPEEDS. THE INABILITY TO ACCELERATE WITHOUT WARNING WILL EVENTUALLY CAUSE AN ACCIDENT. WE ALSO OWN A 2016 SANTA FE SPORT TURBO AWD THAT HAS NOT HAD ANY OF THESE ACCELERATION PROBLEMS. CHANGES WERE MADE IN THE 2017 MODEL YEAR TO THE ENGINE AND TRANSMISSION THAT ARE IMPACTING ACCELERATION.

ODI #11306402POWER TRAIN,ENGINE

THERE HAS BEEN SOME ENGINE NOISE FOR 2 MONTHS OR SO. . I THEN HAD AN OIL LEAK AND THE DEALER SAID THAT THE ENGINE NOISE WAS FROM CRANKSHAFT AND MAYBE A BEARING INSIDE. I HAVE 74, 000 MILES ON VEHICLE AND HAVE A 10 YEAR 125000 MILE EXTENDED WARRANTY. I WAS AT THE DEALER TODAY AND THEY GAVE ME THE NEWS ABOUT MAYBE CRANKSHAFT BEARING. THE HYUNDAI MOTOR COMPANY HAS A RECALL ON YOUR SITE ABOUT 2017 HYUNDAI SANTA FE HAVING DEFECT IN A PIN IN THE CRANKSHAFT THAT WEARS THE BEARING. THIS SEEMS LIKE EXACTLY WHAT DEALER IS TELLING ME. MY QUESTION IS , THE RECALL SAYS THAT HYUNDAI MOTOR COMPANY RECALLED 420 2017 HYUNDAI SANTA FE'S THAT WERE PRODUCED BETWEEN JANUARY 26 2017 AND FEBRUARY 13 2017. MY SANTA FE WAS ACTUALLY PRODUCED ON JANUARY 14 2017, WHICH IS ONLY 12 DAYS PRIOR TO THE START OF THE OFFICIAL RECALL PRODUCTION DATE OF JANUARY 26. HOW DOES HYUNDAI MOTOR COMPANY KNOW THAT MY VEHICLE WAS NOT PRODUCED WITH THIS FAULTY PIN IN THE CRANKSHAFT THAT CAUSES BEARING FAILURE? THANK YOU VERY MUCH FOR THIS WEBSITE AND I HOPE SOMEONE CAN ENLIGHTEN ME AS TO WHAT I MAY BE ABLE TO DO RIGHT NOW.

ODI #11302639VISIBILITY/WIPER

WHILE BACKING OUT OF MY GARAGE I HEARD A POP AND LOOKED AT MY REARVIEW MIRROR, MY REAR WINDOW HAD EXPLODED OUT. NOTHING WAS NEAR TO HIT IT FROM INSIDE.

ODI #11299446AIR BAGS

MY AIRBAG LIGHT CAME ON AND STAYED ON JUST BEFORE THE 60K MILE WARRANTY EXPIRED. I CALLED THE DEALERSHIP AND WAS ADVISED TO BRING IT IN TO THE DEALERSHIP BECAUSE THE AIRBAGS MIGHT NOT DEPLOY IF WE WERE IN AN ACCIDENT. THEY SAID IT JUST NEEDED TO BE RESET. WELL, AT JUST OVER 62K MILES, IT CAME BACK ON THIS MORNING. A QUICK GOOGLE SEARCH INDICATES IT IS A KNOWN PROBLEM ACROSS HYUNDAI'S ENTIRE FLEET OF VEHICLES. HOW HAS THIS NOT ALREADY BEEN ADDRESSED?! I HAVE 4 KIDS AND CANNOT TAKE THE CHANCE OF THE AIRBAGS NOT DEPLOYING.

ODI #11299281POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

WHEN I DRIVE GOING STRAIGHT AT ABOUT 40 TO 48 MPH ON ECO MODE OR ANY DRIVE MODE THE CAR JUMPS/ JERKS LIKE IT SHIFTS INTO A LOW GEAR AND THEN GOES BACK INTO A HIGH GEAR WITH NO HEAVY ACCELERATION. IF I HAVE IT ON CRUISE CONTROL AT 45MPH IT WILL KICK BACK AND FORTH OCCASIONALLY AS IF I WAS SLAMMING ON THE GAS PEDAL THEN SLIGHTLY ON THE BREAK BUT QUICKLY.

ODI #11297914STEERING

CURRENTLY 42K MILES, "STICKY STEERING WHEEL" OR "ZIG-ZAG" PROBLEM STARTED ABOUT 10K MILES AGO. DEALER SERVICE TECHS I'VE DEALT WITH SEEM TO HAVE NEVER HEARD OF THIS PROBLEM. AFTER VERIFYING THAT MY DAUGHTER WAS REALLY EXPERIENCING THE ZIG-ZAG PROBLEM, I LIFTED THE FRONT OF HER CAR SO THAT BOTH FRONT WHEELS WERE OFF THE GROUND. WITH THE ENGINE NOT RUNNING, SLOWLY TURNING THE STEERING WHEEL RIGHT AND LEFT WOULD REVEAL THE "STICKY" SYMPTOM, WHICH IS ACTUALLY AT SOME POINT THE STEERING WHEEL HANGS FOR SOME REASON AND THEN IT TAKES INCREASINGLY MORE TORQUE APPLIED TO THE STEERING WHEEL UNTIL IT BREAKS FREE. IF THIS HAD OCCURRED DRIVING DOWN THE ROAD, THE RESULT WOULD BE A SUDDEN CHANGE OF DIRECTION. THIS BEHAVIOR IN THE STEERING SYSTEM SHOULD NEVER OCCUR, BUT SHOULD BE SILKY SMOOTH LOCK TO LOCK. THE ATTACHED IMAGE SHOWS THE SYSTEM FROM THE STEERING WHEEL TO THE BOTTOM OF THE CONNECTING SHAFT. I HAVE READ REPORTS THAT THE U-JOINTS IN THE CONNECTING SHAFT ARE THE PROBLEM, OR THAT THE MDPS (MOTOR DRIVEN POWER STEERING) UNIT IS THE SOURCE OF THE PROBLEM. IF I WERE WORKING THIS PROBLEM, I WOULD DISCONNECT THE UPPER U-JOINT AND RERUN THE STEERING WHEEL TEST. IF THE HANGING PROBLEM WAS STILL THERE, THEN THE MDPS UNIT (OR PERHAPS THE STAR SHAPED COUPLING WITHIN THE MDPS) SHOULD BE REPLACED. OTHERWISE, THE COUPLING SHAFT SHOULD BE INSPECTED FOR BINDING OF THE U-JOINTS. IF THE JOINTS ARE STICKING, THEN A REPLACEMENT SHAFT IS IN ORDER. IF NEITHER THE MDPS UNIT NOR COUPLING SHAFT ARE AT FAULT, THEN THE ROOT OF THE PROBLEM MUST BE SOMEWHERE BELOW THE CONNECTING SHAFT. THIS IS A SERIOUS SAFETY ISSUE THAT MANY OWNERS HAVE COMPLAINED ABOUT, AND HYUNDAI DOES NOT SEEM TO HAVE ANY DESIRE TO ACKNOWLEDGE OR TO EVEN ADDRESS THE PROBLEM. I AM A FORMER ASE L1 MASTER AUTOMOTIVE TECHNICIAN.

ODI #11297983STEERING

WHILE DRIVING (VEHICLE IN MOTION) THE STEERING WHEEL SEEMS TO STICK REQUIRING ME TO EXERT EXTRA FORCE TO "BREAK" IT LOOSE IN ORDER TO KEEP THE CAR TRAVELING IN A STRAIGHT LINE. I KNOW IT ISN'T MECHANICAL STEARING LIKE I'M USED TO BUT THE SERVO MOTOR SEEMS TO PREVENT ME FROM TURNING THE WHEEL WHEN I NEED TO CORRECT. I CONTINUOUSLY HAVE TO OVERCORRECT FOR THE STICKING/NOTCHY STEERING. VERY ANNOYING AND TIRING AND COULD BE A SAFETY HAZARD UNDER THE RIGHT CONDITIONS. FOUND SEVERAL OTHER OWNERS ON THIS SITE WHO IS HAVING THE EXACT SAME PROBLEM. I TOTALLY AGREE THAT THERE IS DEFINITELY SOMETHING WRONG WITH THIS ELECTRONIC DRIVE-BY-WIRE STEERING MECHANISM. LIKE OTHERS HAVE SAID, PLEASE LET HYUNDAI KNOW THAT THERE IS A PROBLEM HERE. I NOTICE THIS MOSTLY WHILE DRIVING IN CITY TRAFFIC. I HAVE OWNED THIS VEHICLE FOR OVER TWO YEARS AND I'M EXPERIENCING THE STEERING ISSUE MORE AND MORE NOW. IF MOST DRIVERS ARE NOT TRULY PAYING ATTENTION TO THERE DRIVING AND THIS STICKING THIS WILL LEAD TO CRASHES AND DEATHS.

ODI #11296800VEHICLE SPEED CONTROL

WHEN MAKING RIGHT TURNS, MY CAR SUDDENLY STOPS ACCELERATING FOR A FEW SECONDS. THIS USUALLY HAPPENS WHEN EITHER THE CAR IS STOPPED AND THEN I GO TO TURN, OR TURNING AT A VERY LOW RATE OF SPEED AROUND A CORNER. WHEN I PUSH DOWN ON THE GAS PEDAL TO GO, IT TAKES OFF ABRUPTLY OR WITH A SURGE. THIS IS CONCERNING, ESPECIALLY IF A CAR IS FOLLOWING BEHIND ME. I ALSO NOTICE IT WHEN STOPPED AT A LIGHT, GOING STRAIGHT ALSO BUT NOT NEARLY AS MUCH AS WHEN I AM MAKING A TURN.

ODI #11291168POWER TRAIN,ENGINE

WHEN THE VEHICLE IS STOPPED, AND WHEN STARTING TO ACCELERATE, THERE ARE TIMES WHEN I'LL EXPERIENCE A 1-2 SECOND DELAY OR HESITATION, BEFORE THE ENGINE/TRANSMISSION ENGAGE. THIS SEEMS TO OCCUR MOSTLY WHEN THE WHEELS ARE IN A TURNED POSITION. IT CAN BE A FRIGHTENING EXPERIENCE AT AN INTERSECTION, WITH NO POWER. THIS HAS OCCURRED APPROXIMATELY A DOZEN TIMES.

ODI #11291079STEERING

NOTCHY STEERING, FEELS LIKE THE STEERING WHEEL STICKS, REQUIRING YOU TO USE ADDITIONAL FORCE TO TURN THE WHEEL. THIS CAUSES OVER-CORRECTING WITH THE POTENTIAL TO SWERVING INTO OTHER LANES OR OFF THE ROAD.

ODI #11287668AIR BAGSCRASH3 INJURIES

ON DEC 5, 2019 AT 7:50 AM, I WAS STOPPED AT A RED LIGHT WAITING TO TURN WEST AT A CITY INTERSECTION. WHEN THE LIGHT TURNED GREEN, I ACCELERATED AND DROVE TOWARDS THE MIDDLE OF THE INTERSECTION. THERE WAS NO ONCOMING TRAFFIC, SO I CONTINUED AND WAS ABOUT TO MAKE A LEFT TURN WHEN I GOT HIT BY 2018 FORD ESCAPE. THE DRIVER RAN THE RED LIGHT AND HIT MY VEHICLE IN THE FRONT DRIVERS SIDE QUARTER PANEL, CAUSING VISIBLE DAMAGE TO MY FENDER, WHEEL, PANEL AND BUMPER (MORE DAMAGE WILL BE DETERMINED BY INSURANCE ADJUSTER). THE IMPACT WAS SO HARD THAT IT MOVED MY CAR, PUSHING THE FRONT END OF MY CAR TOWARDS EAST OF THE INTERSECTION. I HAD MY TWO CHILDREN AND MY DOG IN THE CAR. THE AIRBAGS DID NOT DEPLOY, AT ALL. THE OTHER VEHICLE HIT US HEAD ON AND THEIR AIRBAGS DID DEPLOY. MY HEAD AND UPPER BODY SLAMMED INTO THE DRIVERS SIDE WINDOW. EVERYONE IN MY CAR HAD THEIR SEATBELT ON AND MY DOG WAS TIED, BY HIS LEASH, TO AN ANCHOR IN THE BACK. THE IMPACT TO MY HEAD WAS SO HARD, I WENT TO THE ER AND THEY DID A CT SCAN TO MAKE SURE THERE WERE NO FRACTURES OR BLEEDING. I WAS DIAGNOSED WITH A CONCUSSION DUE TO THE IMPACT. I AM ATTACHING PHOTOS OF THE SCENE AND THE DAMAGE TO MY VEHICLE.

ODI #11283192POWER TRAIN,ENGINE

I PURCHASED A USED 2017 SANTA FE AWD ON 11/06/2019. THE CAR FAILED TO START ON THE FIRST ATTEMPT AT A GAS STATION -- THE FIRST TIME IT HAS HAPPENED AFTER PURCHASING THE CAR. IT STARTED ON THE SECOND ATTEMPT, THE CAR DROVE SMOOTHLY TO THE DMV FOR REGISTRATION. ABOUT 1-2 HOURS OF DRIVING, THE CAR STALLED IN TOWN DESPITE ACCELERATING WITH RPMS GREATER 3. THE CAR BECAME RESPONSIVE ONLY AFTER STOPPING AND RESTARTING AT THE CURB. I NOTICED A STEADY CHECK ENGINE LIGHT ON THE DASHBOARD FOR THE FIRST TIME AFTER THE INCIDENT AND HAVE BEEN HAVING A JERKY RIDE EXPERIENCE EVER SINCE. A CALL TO BLUELINK CONFIRMED THAT THE CAR REQUIRES A THOROUGH SYSTEM CHECK INVOLVING THE POWER TRAIN AT THE DEALERSHIP. AN APPOINTMENT HAS BEEN FOR 12/4/2019 AND THE CAR HAS BEEN PARKED.

ODI #11280910ENGINE

WHEN GOING SLOW AROUND CORNERS AND GIVING THE CAR GAS THE CAR DOES NOT ACCELERATE. THEN ALL OF A SUDDEN WHILE GIVING IT GAS THE CAR ACCELERATES VERY FAST. THIS DOES NOT HAPPEN EVERY TIME BUT IT HAPPEN SEVERAL TIMES PER WEEK. THIS HAS BEEN HAPPENING AT SLOW SPEEDS ONLY.

ODI #11280469UNKNOWN OR OTHER

OIL IS VANISHING FROM THE VEHICLE. FOR EVERY 1000 MILES THERE IS A PINT OF OIL MISSING FROM THE VEHICLE. THIS HAS BEEN REPORTED TO THE HYUNDAI MUTIPLE TIMES. HYUNDAI CAN NOT FIND ANY ISSUE WITH THE VEHICLE. THIS IS CONCERING BECUASE THE VEHICLE CAN BREAK DOWN ON A LONG ROAD TRIP WITHOUT CONSANT OIL CHECKS AND REFILLING DURING THE TRIP. HYUNDAI HAS YET TO REPLACE THE MOTOR OR RESOLVE THE ISSUE. NO OIL LEAK LOCATED IT APPEARS THE OIL IS JUST GOING MISSING WHILE THE VEHICLE IS IN MOTION.

ODI #11278491UNKNOWN OR OTHER

THERE IS A LEAK ON THE DRIVERS SIDE OF THE VEHICLE COMING FROM UNKNOWN DEFECT. EVERY TIME IT RAINS, WATER DRIPS FROM UNDER THE DASH TO THE FLOOR CLOSE TO THE FRAME OF THE CAR.

ODI #11271484ENGINE

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED PER AN UNKNOWN RECALL REGARDING THE ENGINE. WHILE ATTEMPTING TO ACCELERATE TO APPROXIMATELY 60 MPH, THE RPMS DRASTICALLY REDUCED AND FAILED TO INCREASE. THE CONTACT TOOK THE VEHICLE TO ROUTE 2 HYUNDAI (LOCATED AT 743 NORTH MAIN STREET, LEOMINSTER, MA 01453, 978-534-999) WHERE THE RECALL REPAIR WAS ATTEMPTED SEVERAL TIMES; HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS UNABLE TO PROVIDE THE REPAIR SPECIFICS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

ODI #11268459POWER TRAIN,ENGINE

ON MARCH , 19 2019 AROUND 5:00AM I WAS ON MY WAY TO WORK LIKE NORMAL. AS I WAS GETTING ON THE FREEWAY AT ABOUT 45 MILES PER HOUR MY CAR SHUT OFF WHILE DRIVING. I HAD NO POWER STEERING BUT I COASTED TO A STOP IN THE RIGHT LANE OF FREEWAY TURNED MY CAR BACK ON AND DROVE ABOUT 500 FEET AND THE SAME THING HAPPEN BUT THIS TIME IT WOULD NOT TURN BACK ON. I HAD AAA TOW MY CAR TO THEIR SHOP. 3/20/2019 AAA TOW MY CAR TO CARDINALEWAY HYUNDAI 2525 WARDLOW ROAD CORONA, CA 92882 SERVICE: (951) 271-3333 5/13/2019 - [X] I ACCEPT HYUNDAI MOTOR AMERICA'S GOODWILL OFFER OF COVERING THE OF PARTS AND YOU COVERING THE LABOR $1,100.00 JORDAN NATIONAL CONSUMER AFFAIRS &#8234; (714) 965-3976&#8236; HYUNDAI MOTOR AMERICA 9/16/2019 - NEW ENGINE IS INSTALLED | CAR IS READY | I I PAY THE THE 1,100.00 AND PICK UP MY CAR. 9/17/2019 - BROUGHT THE CAR BACK TO DEALER. A LEAK WAS FIXED 2 SPARK PLUGS CHANGED 9/18/2019 - I WENT TO PICK UP MY CAR ON 9/18/2019 WHEN I TURNED MY CAR ON THE CHECK ENGINE LIGHT WAS

ODI #11268117VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

WHILE TURNING RIGHT OUT OF A PARKING LOT ONTO A TWO LANE ROAD, THE VEHICLE SUDDENLY STOPPED ACCELERATING FOR 3-5 SECONDS AS A TRUCK WAS BEARING DOWN ON US. THE POSITION OF THE GAS PEDAL MADE NO DIFFERENCE. THE ENGINE WAS RUNNING AT AN IDLE WITH ZERO RESPONSE FROM PEDAL INPUT. WHEN IT DID FINALLY ACCELERATE, IT LURCHED FORWARD AS THE PEDAL WAS PRESSED TO THE FLOOR. WE ARE ALSO EXPERIENCING WHAT COULD BE DESCRIBED AS A SHUDDER WHEN DECELERATING TO A STOP. IT TYPICALLY SEEMS TO OCCUR BETWEEN 20-12 MPH. IT FEELS AS IF THE ENGINE IS STUMBLING OR IT IS HAVING TROUBLE DOWNSHIFTING SMOOTHLY.

ODI #11267569ELECTRICAL SYSTEM,UNKNOWN OR OTHER

OVER ONE MONTH AGO, MY GPS VIEWER SHOWED A WRONG TIME. I RESET THE CLOCK AND EXITED THE FEATURE. THE CLOCK QUIT APPEARING ON THE SCREEN. AT FIRST I DIDN'T NOTICE IT. THEN WHEN I DID, I WASN'T ABLE TO ENTER THE PROGRAM TO SET THE CLOCK: IT WAS ALL DARK ON THE CHOICES. I READ BOTH MY MANUALS AND NOTHING IN THEM TALKED ABOUT THIS PROBLEM. I HAD SEVERAL FRIENDS READ THE MANUAL AND THEY COULDN'T FIND ANY INFORMATION TO FIX THIS EITHER. I WENT TO THE DEALER AND HAVE IT FIXED AND THEY SAID THERE IS NO FIX FOR THIS. THE SECOND TIME I CAME TO THE DEALER, THE TECHNICIAN ORDERED THE WHOLE HEAD UNIT AND THEY SAID I HAVE TO WAIT FOR THE ORDER. IT'S ABOUT 4-5 WEEKS NOW AND I STILL HAVEN'T HEARD ANYTHING. I CALLED LAST WEEK AND THEY SAID THERE IS NO ETA FOR IT. I DO NOT KNOW WHAT TO DO ANYMORE.

ODI #11266501UNKNOWN OR OTHER

OVER ONE MONTH AGO, MY GPS VIEWER SHOWED A WRONG TIME. I RESET THE CLOCK AND EXITED THE FEATURE. THE CLOCK QUIT APPEARING ON THE SCREEN. AT FIRST I DIDN'T NOTICE IT. THEN WHEN I DID, I WASN'T ABLE TO ENTER THE PROGRAM TO SET THE CLOCK: IT WAS ALL DARK ON THE CHOICES. I READ BOTH MY MANUALS AND NOTHING IN THEM TALKED ABOUT THIS PROBLEM. I HAD SEVERAL FRIENDS READ THE MANUAL AND THEY COULDN'T FIND ANY INFORMATION TO FIX THIS EITHER. WHEN I WENT FOR AN OIL CHANGE, I FOUND OUT THAT THIS ISSUE WAS AFFECTING LOTS OF VEHICLES AND THEY SAID THERE WAS A COUPLE OF THINGS THEY COULD DO TO ATTEMPT TO FIX IT. SOMETIMES IT WORKED AND SOMETIMES IT DIDN'T. MINE DIDN'T. NO ONE CONTACTED ME TO ALERT ME TO THE PROBLEM (SAID MAYBE A CELL TOWER ISSUE WHEN I WAS AT THE DEALERS). I HAVE TO ACCESS MY FITBIT TO GET THE TIME WHICH REQUIRES SQUEEZING THE SIDES OF IT AND SOMETIMES SCROLLING IT. NOT SUPPOSE TO USE YOUR CELL PHONE FOR SAFETY, BUT MESSING WITH MY FITBIT UNDER MY JACKET IS JUST AS BAD. WHY WEREN'T WE NOTIFIED. GOOGLE SHOWS PEOPLE HAVE BEEN COMPLAINING ABOUT THIS PROBLEM FOR SOME TIME NOW. I'M A SENIOR CITIZEN AND MAY NOT BE USING CORRECT TERMS FOR THE GPS STUFF. IT IS A SAFETY ISSUE WHEN YOUR EYES AREN'T ON THE ROAD AS THEY SHOULD BE AND MESSING WITH YOUR FITBIT. YES I CAN INVEST IN A WATCH AGAIN, BUT WHY SHOULD I HAVE TO DO THIS? DOESN'T MATTER IF I AM DRIVING OR STATIONARY, IT DOESN'T WORK!!!!!

ODI #11257848ELECTRICAL SYSTEM,UNKNOWN OR OTHERFIRE

TL* THE CONTACT OWNED A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE UNDER THE HOOD WHILE PARKED AND UNOCCUPIED. THE FIRE DEPARTMENT WAS PRESENT, EXTINGUISHED THE FIRE, AND STATED THAT THE FIRE INITIATED AROUND THE BATTERY AREA. A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT MENTIONED THAT A NEW BATTERY WAS INSTALLED A WEEK PRIOR THE FAILURE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

ODI #11256056VEHICLE SPEED CONTROL,ENGINE

I WAS DRIVING FROM KELLOGG, MN TO WINONA, MN AND I STOPPED AT LARK TOYS. WHILE JOINING MN HIGHWAY 61, TURNING RIGHT I HAD TO ACCELERATE. I WAS IN SPORT MODE AND VEHICLE ACCELERATED AND ALMOST STOPPED. LUCKILY NO ACCIDENT OCCURRED, I HAD MY 17 MONTH KID AND MY WIFE IN THE CAR. CAR AFTER THAT GAVE CHECK ENGINE LIGHT WARNING AND IT WOULD NOT ACCELERATE. I CHANGED TO ECO MODE AND THEN IT SLOWLY STARTED TO ACCELERATE, BUT AT ABOUT 20 MILES AN HOUR IT JERKED AGAIN, BUT I PRESSED ACCELERATE HARD AND IT SUSTAINED SPEED. BUT IT WONT GO OVER 65 MILES AN HOUR. I SLOWLY MADE IT HOME. BUT I TRIED TO DRIVE AGAIN AND SAME ISSUE. CALLED HYUNDAI CUSTOMER SUPPORT AND THEY REFUSED TO ROCHESTER AS IT IS 46 MILES AND THEY ONLY SUPPORT 20 MILES OR LESS TOW. MY CAR IS STILL UNDER MANUFACTURE WARRANTY AND YET WORST SERVICE. I ALMOST GOT KILLED TODAY WITH MY 17 MONTH TODDLER

ODI #11253205UNKNOWN OR OTHER

WHILE IN MOTION THE VEHICLE EITHER BRAKES OR BACKFIRES. THE JERKING MOTION IS SO HARD THAT I THOUGHT I WAS HIT BY ANOTHER CAR. THE CAR CONTINUES TO DRIVE BUT ACCELERATION RATE SLOWS DRASTICALLY CAUSING NEAR MISSES AS WELL. THE TRACTION CONTROL AND DOWNHILL SHIFTING LIGHTS COME ON AND STAY ON UNTIL YOU TURN THE ENGINE OFF AND BACK ON. SO FAR THIS HAS HAPPENED FOUR TIMES IN BOTH NORMAL AND ECONOMY DRIVE MODES WHILE TRAVELING ON THE INTERSTATE/HIGHWAY AT SPEEDS BETWEEN 50 AND 70 MPH.

ODI #11252620POWER TRAIN,ENGINE

THERE IS A FEW SECONDS OF HESITATION WHEN TRYING TO ACCELERATE AT TIMES. FROM A DEAD STOP OR A SLOW ROLL WHEN TURNING, THE CAR WILL MOVE IN SLOW MOTION ONLY AND THE ANTI SLIP INDICATOR COMES ON LIKE YOU ARE ON A SLIPPERY SURFACE EVEN WHEN IT'S DRY. THEN IT ACCELERATES SUDDENLY. WE HAVE COME CLOSE TO HAVING SEVERAL ACCIDENTS BECAUSE OF THIS. WE HAVE TAKEN OUR VEHICLE IN OVER 5 TIMES AND THE SERVICE DEPARTMENTS AT TWO DEALERSHIPS SAY THEY CANNOT REPLICATE IT AND BRUSH US OFF. THIS IS A HUGE ISSUE AND NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS KILLED.

ODI #11252291ENGINE

CAR DIED WHILE DRIVING ON ROAD. ENGINE KNOCKING. NO INDICATOR LIGHTS TO WARN ME THAT SOMETHING WAS GOING TO HAPPEN. ENGINE FILLED WITH SLUDGE EVEN WITH OIL CHANGES. ENGINE KNOCKING AND FAILED.

ODI #11243023ELECTRICAL SYSTEM,EXTERIOR LIGHTING

WRONG TIRE PRESSURE READING

ODI #11241901POWER TRAIN

ON MARCH , 19 2019 AROUND 5:00AM I WAS ON MY WAY TO WORK LIKE NORMAL. AS I WAS GETTING ON THE 60 FREEWAY AT ABOUT 45 MILES PER HOUR MY CAR SHUT OFF WHILE DRIVING. I HAD NO POWER STEERING BUT I COASTED TO A STOP IN THE RIGHT LANE OF FREEWAY TURNED MY CAR BACK ON AND DROVE ABOUT 500 FEET AND THE SAME THING HAPPEN BUT THIS TIME IT WOULD NOT TURN BACK ON.

ODI #11220861ENGINE

THE VEHICLE SHIFTS EXTREMELY HARD FROM A STOP AND WHEN IN LOWER GEARS IN MOTION. YOU PUSH THE ACCELERATOR TO GO AND IT SLOWLY RESPONDS AND THEN IT SHIFTS VIOLENTLY SOUNDING LIKE SOMETHING FELL OFF THE BOTTOM OF VEHICLE AND JERKS THE WHOLE VEHICLE AND PASSENGERS INSIDE. VEHICLES BEHIND US COME VERY CLOSE TO HITTING US WHEN THIS OCCURS AND THE VEHICLE HAS NOT MOVED YET AS NORMALLY EXPECTED.

ODI #11218117UNKNOWN OR OTHER

WHILE DRIVING WESTBOUND ON I-80 ON SUNDAY, JUNE 2, 2019, AT 2:33 PM THE FRONT PORTION OF THE PANORAMIC SUNROOF EXPLODED WITH THE SOUND OF A 12 GAUGE SHOTGUN. THE GLASS WENT FLYING AND CAME INTO THE VEHICLE. NO PRIOR DAMAGE TO THE SUN ROOF AND THE AIR TEMPERATURE WAS 64 DEGREES. WE WERE TRAVELING AT 65 MPH.

ODI #11217441ELECTRICAL SYSTEM,ENGINE

MY CAR WOULDN'T START HAD MY CAR FOR SERVICE. I WAS CHARGED A SERVICE FEE WHICH THEY WOULD TELL ME WHATS WRONG WITH THE CAR. I WAS ONLY TOLD THE BATTERY WAS AN ISSUE. THAT WAS REPLACE. THE PERSON WHO ATTEND ME DID NOT TELL ME ANYTHING ABOUT GETTING AN OIL CHANGE OR ANY OTHER PROBLEMS IN FEBRUARY. WENT BACK IN APRIL BECAUSE MY CAR STOP RUNNING TURNED OFF IN THE MIDDLE OF THE ROAD. WENT BACK TO THE SAME DEALER I NOT FIX CARS SO WHEN I GET SERVIVE FOR THE VEHICLE. I WOULD THINK SOMEONE WOULD TELL ME OTHERWISE BUT NO. I TOKE IT BACK I WAS TOLD THE VEHICLE DOESNT HAVE WARRANTY. THAT IT EXPIRED BUT IN THE SYSTEM THERE WAS NO WARRANTY EVEN RECORDED. NOW I AM STUCK WITH HARASSMENT CALLS ABOUT A VEHICLE I NO LONGER HAVE DUE TO LACK OF MAINTENANCE. I PURCHASE THE VEHICLE LAST YEAR IN JUNE 2019. I DIDNT HAVE THE CAR FOR THEN A YEAR.

ODI #11210121ELECTRICAL SYSTEM,SEAT BELTS

MY CAR JUST TURNED OFF. WHILE I WAS DRIVING UNDER 15 MILES, IT TURNED OFF, THIS HAS HAPPENED 3!TIMES SINCE I GOT THE CAR. THE SEATBELT IN THE 2ND ROW BEHIND THE PASSENGER SEAT SOMETIMES DOESN'T WANT TO LOCK. THE DEALERSHIP SAID THAT THEY WEREN'T ABLE TO RECREATE THE PROBLEMS SO THERE'S NOTHING THAT THEY COULD DO ABOUT IT. I SPOKE TO THEIR CORPORATE OFFICE AND SENT EMAILS AND NO ONE CAN FIX THE ISSUES.

ODI #11206463ENGINE

ON HIGHWAY AND ENGINE SUDDENLY DECELERATES, NO THROTTLE RESPONSE, WON'T GO OVER 40 MPH, ENGINE LIGHT BLINKS. IN FOR SERVICE 2 TIMES IN 2 DAYS FOR THE SAME ISSUE. SERVICE TELLING ME IT IS THE KNOCK SENSOR OR WIRING. CAR HAS ONLY 7950 MILES. CAMPAIGN #953 RECALL DONE AT 7400 MILE

ODI #11205494ELECTRICAL SYSTEMFIRE

CAN WAS SITTING FROM 7:00 PM ON 5/2 AND WE WOKE TO FULL ON FIRE FROM REAR OF VEHICLE AT 4:50 AM ON 5/3 - FIRE CO BELIEVES ELECTRICAL

ODI #11204635POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

I WAS MAKING A LEFT TURN ON TO A STREET GOING UPHILL AND MY 2017 HYUNDAI SANTE FE SPORT AWD ULTIMATE HESITATED FOR APPROXIMATELY 10 SECONDS. WHEN I PRESSED THE GAS I COULD NOT GET SPEED. MY TRACTION LIGHTS BLINKED ON AND OFF. I HAD TO FLOOR THE GAS TO GAIN SPEED. THIS IS EXTREMELY DANGEROUS. I COULD HAVE BEEN T- BONED OR HIT FROM BEHIND IF THERE WAS TRAFFIC ON THE STREET.

ODI #11193004STEERING

STEERING WHEEL BEGAN TO GET HARD LIKE STICKY WHEN TURN IT OVER RIGHT OR LEFT, NEEDING MORE POWER TO DRIVE THE VEHICLE AND PUTTING ME IN RISK WHEN REACH 60 MILES PER HOUR

ODI #11191434SEATS,VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER'S SEAT MADE AN ABNORMAL SQUEAKING SOUND. THE SEAT LEANED TOWARDS THE CONSOLE AND SQUEAKED NONSTOP WHILE DRIVING. IN ADDITION, THE REAR WINDSHIELD WIPER DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPLETON HYUNDAI (649 DUNN RD, HAZELWOOD, MO 63042, (314) 548-0956) WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S COMPUTER NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, AN APPOINTMENT WAS MADE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,747.

ODI #11190247ENGINE

TL* THE CONTACT'S CLIENT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT WAS A LAWYER AND STATED THAT HIS CLIENT'S VEHICLE STALLED. THE CLIENT ATTEMPTED TO MERGE ONTO THE HIGHWAY, BUT COULD NOT ENTER THE ONRAMP BECAUSE THE VEHICLE STALLED. THE VEHICLE WAS IMMEDIATELY PULLED OVER TO THE ROAD SHOULDER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DANBURY HYUNDAI (102 FEDERAL RD, DANBURY, CT 06810, (203) 730-4700) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE CONTACT DID NOT KNOW IF HIS CLIENT'S VEHICLE WAS REPAIRED BECAUSE THE MECHANIC DID NOT PROVIDE A STRAIGHT ANSWER. THE CONTACT'S CLIENT WAS INSTRUCTED BY THE LAWYER NOT TO RETRIEVE THE VEHICLE UNTIL THERE WAS CONFIRMATION THAT THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE MANAGER WAS ASSIGNED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 10,000.

ODI #11185835ENGINE

ENGINE STARTING MAKING A KNOCKING NOISE. BROUGHT INTO DEALER AND WAS TOLD IT HAD COMPLETE ENGINE FAILURE DUE TO BROKEN BEARING AND I WOULD NEED A NEW ENGINE. DENIED REQUEST THROUGH WARRANTY. ONLY AROUND 43000 MILES ARE ON THE CAR. HYUNDAI INFORMED ME IT WAS DENIED DUE TO OIL NOT BEING CHANGED PROPERLY AS EVIDENCED BY TWO AREAS OF SLUDGE ON THE INSIDE OF THE HOOD OF THE ENGINE. SERVICE RECORDS BROUGHT TO HYUNDAI SHOWING OIL WAS CHANGED WITHIN THE 7500 MILE AS INDICATED ON HYUNDAI'S WEBSITE AND OWNERS MANUEL.

ODI #11185575ENGINE,FUEL/PROPULSION SYSTEM

CARBON MONOXIDE INSIDE THE CABIN WHEN TRAVELING ON THE FREEWAY ABOUT 70 MILES AN HOUR

ODI #11183958ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

NAVIGATION SCREEN DOES NOT TURN OFF AFTER THE IGNITION IS TURNED CAUSING THE BATTERY TO DRAIN AND CAR WILL NOT START

ODI #11181759SUSPENSION

KNOCKING NOISE UNDERNEATH THE FRONT PASSENGER SIDE WHILE DRIVING.

ODI #11182026POWER TRAIN

WHILE I AM DRIVING AND MY CAR IS CHANGING GEARS, IT DOES FINE UNTIL ITS IN FOURTH GEAR. THE RPM WILL GO TO ABOUT 2,800 UNTIL IT CHANGES TO FIFTH GEAR. ONVE ITS IN 5TH GEAR THE RPM WILL GO INTO A "NEUTRAL" STATE AND REV FROM 4,700 RPM TO 5,700 WITHOUT ANY ACCELERATION. THIS HAPPENS WHEN ACCELERATING UP A FREEWAY ENTRANCE . I HAVE BEEN TO THE DEALERSHIP 3X NOW AND ALL THEY KEEP SAYING IS THE TRANSMISSION NEEDS AN UPDATE. AND THE ADAPTIVE VALUES NEED TO BE RE- LEARNED. I HAVE NOW HAD MY TRANSMISSION FLUID FILLED ONCE AND THEN I PAID TO GET A TRANNY FLUSH. AND ADADPTIVE VALUES RESET TWICE. NOTHING HAS CHANGED. I HAVE 38,000 MILES AND THIS HAS BEEN GOING ON FOR ABOUT THE LAST 15,000 MILES.

ODI #11179770ELECTRICAL SYSTEM,ENGINE

CAR COMPLETELY SHUT DOWN WHILE DRIVING AT A SLOW SPEED TURNING RIGHT FROM A STOP SIGN, WAS LUCKY TO BE ABLE TO PULL OVER TO SIDE OF ROAD. ALL ELECTRICAL/COMPUTER SHUT DOWN, ENGINE CUT OFF. RESTARTED BUT ENGINE SPUTTERS, FEELS LIKE IT IS TRYING TO SHIFT GEARS WHILE STILL IN PARK. IT WAS A VERY UNSAFE SITUATION. WAS NOT ABLE TO GET STARTED TO DRIVE HOME. ONE WEEK EARLIER I NOTICED THE COMPUTER ACTING UP WHEN I FIRST STARTED UP, BUT RESTATED AND DROVE ANYWAY (NO PROBLEM THAT TIME WHILE DRIVING).

ODI #11176511POWER TRAIN1 INJURY

I PARKED MY CAR PARALLEL TO THE CURB ON A CITY STREET. I MOVED THE SHIFTER FROM "DRIVE" TO "PARK". I DID NOT TURN OFF THE ENGINE BECAUSE I WAS ONLY GOING TO GET OUT FOR A FEW SECONDS TO OPEN THE DOOR BEHIND ME TO LET SOME SENIOR CITIZENS TO GET IN THE CAR. I RELEASED MY SEAT BELT BUCKLE AND PROCEED TO OPEN THE DRIVER-SIDE CAR DOOR. AS SOON AS MY FEET WERE ON THE GROUND AND MY BODY WAS OUTSIDE OF THE CAR, THE CAR STARTED TO MOVE IN REVERSE DIRECTION. THE CAR WAS MOVING FAIRLY QUICKLY BECAUSE WITHIN A SPLIT SECOND, I WAS KNOCKED TO THE GROUND BY THE CAR DOOR WITH THE LEFT FRONT WHEEL ON TOP OF MY LEFT FOOT. THE WHEEL PROCEEDED TO ROLL OVER MY LEFT ANKLE, LEG, THIGH, HIP, ABDOMEN, CHEST, AND FINALLY MY RIGHT UPPER ARM AND SHOULDER JOINT. THE CAR CONTINUED TO TRAVEL IN REVERSE BY JUMPING THE CURB ONTO THE SIDE WALK AND FINALLY STOPPED BY HEAVY BUSHES IN FRONT OF A BUILDING. UPON INSPECTION, THE SHIFTER HAD SLIPPED INTO THE "REVERSE" POSITION. BASED ON THE GRADIENT OF THE ROAD SERVICE WITH THE ENGINE RUNNING, THE REMOVAL OF MY FOOT ON THE BRAKE WOULD HAVE IMMEDIATELY ALLOWED THE CAR TO MOVE BACKWARD HAD THE SHIFTER WAS IN REVERSE WHICH WOULD MAKE EXITING MY WHOLE BODY OUT OF THE CAR WITHOUT NOTICING CAR MOVEMENT VERY UNLIKELY IF NOT IMPOSSIBLE, PARTICULARLY FOR A 72 YEAR OLD MALE WHO IS RECOVERING FROM AN OPEN HEART SURGERY AND TWO BRAIN SURGERIES. THE SHIFTING MECHANISM AND THE ASSOCIATED CONTROL MUST BE FAULTY RESULTING IN THE "FALSE PARK" POSITION.

ODI #11175139ELECTRICAL SYSTEM

VEHICLE HAS INTERMITTENT STARTING ISSUES. STARTS WHEN IT WANTS TOO. CAR IS ONLY 18 MONTHS OLD 17,100 MILES. 2 DAYS IN ROW CAR WOULDN'T TURN OVER BUT EVERYTHING IN THE CAR WORKED. LIGHTS, RADIO, POWER WINDOWS ETC. COMPUTER WASN'T DETECTING KEY THAT WAS IN MY HAND.

ODI #11165253STEERING

STICKY STEERING WHEEL WHEN TRAVELING ON STRAIGHT ROADWAYS AND HIGHWAYS ABOVE 40 MPH. I NOTICED A SLIGHT STICK TO THE STEERING WHEEL WHILE TRAVELING ON THE FREEWAY OR ON A STRAIGHT ROAD ABOVE 40 MPH. THIS PROBLEM STARTED AT 15,000 MILES. THE STEERING WHEEL TENDS TO STICK WHEN TRYING TO TRACK STRAIGHT WHICH CAUSES ME TO CONSISTENTLY SWERVE WHILE TRYING TO CORRECT. WE TOOK IT TO THE DEALERSHIP WHERE THEY WERE ABLE TO IDENTIFY THE ISSUE AS A BAD MDPS UNIT (STEERING COLUMN SHAFT ASSEMBLY) PART#56310-2W840. WHILE AT THE SHOP, I DECIDED TO DO SOME RESEARCH ON MY OWN AND FOUND THAT THIS UNIT HAS BEEN IDENTIFIED IN OTHER MAKES AND MODELS AS A BAD UNIT DUE TO A RUBBER COUPLER INSIDE THE MDPS AND HYUNDAI HAS EXTENDED THE WARRANTY ON THESE PARTS. I BELIEVE THAT THERE SHOULD BE AN EXTENDED WARRANTY ON THIS PART BEYOND THE FACTORY WARRANTY FOR THE 2017 HYUNDAI SANTA FE. WE HAVE OWNED THIS CAR FOR 1 YEAR 11 MOS AND IT CURRENTLY HAS 16261 MILES. NOTES FROM DEALERSHIP TECH: " THE STEERING WAS STICKING. THE COLUMN WAS AT FAULT INTERNAL FAILURE. I WAS UNABLE TO ISOLATE WHAT PART OF THE MOTOR DRIVEN STEERING UNIT WAS THE ROOT CUASE OF THE STICKING. ALL PARTS TESTED GOOD BUT I STILL HAD THE ISSUE. I PERFORMED A STEERING WHEEL CALIBRATION AND RESET THE STEERING FEEL ZERO. I REDROVE THE CAR AND NOTED AFTER DRIVING ON A STRAIGHT LEVEL ROAD AND 40-60 MPH SPEEDS THAT WHEN I MOVED THE STEERING LEFT OR RIGHT THAT THERE WAS A NOTICABLE STICKING. BEFORE THE STEERING FELT LIKE IT HAD ASSIST. I REPLACED THE MDPS COMPLETE UNIT RESET THE TOW VARIANT CODED AND DROVE THE CAR AGAIN"

ODI #11164077STRUCTURE

SUNROOF EXPLODED DRIVING AT SPEED LIMIT ON FREEWAY,DRY,CLEAR,NO SNOW,NO VEHICLES NEAR,ESP IN FRONT OF VEHICLE.LOUD BANG,THOUGHT TIRE BLEW OUT,PULLED OVER,SAW ROOF GLASS BROKEN.WIND SCREEN WAS FORWARD,SO NO GLASS PARTICLES RAINED DOWN,BUT THIS IS SAFETY HAZARD AS L OFTEN DRIVE MY CHILDREN & GRANDCHILDREN IN THIS VEHICLE.

ODI #11155481STEERING

WHILE GOING DOWN THE INTERSTATE, THE STEERING BECAME VERY DIFFICULT TO CONTROL. IT WAS IF THE POWER STEERING HAD DISAPPEARED. VERY SCARY. UNFORTUNATELY, THIS IS AN ONGOING ISSUE. SINCE THAT TIME IT HAS HAPPENED REPEATEDLY. WENT TO THE DEALERSHIP IN SAVANNAH GEORGIA, THEY WERE NOT VERY RESPONSIVE. GOING TO MAKE AN APPOINTMENT TO HAVE THIS FIXED. A GOOGLE SEARCH INDICATED THERE ARE OTHERS THIS HAPPENED TO AS WELL.

ODI #11154761POWER TRAIN,ENGINE

MY 2017 HYUNDAI SANTA FE HESITATES WHEN ACCELERATING. CAN BE VERY DANGEROUS WHEN AVOIDING TRAFFIC OR MOVING THROUGH TRAFFIC.

ODI #11153314STEERING

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD RATTLING, ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO ROGER BEASLEY HYUNDAI (24795 I-35, KYLE, TX 78640, (512) 262-2020) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

ODI #11153036FUEL/PROPULSION SYSTEMCRASH

WHEN ACCELERATING FROM A DEAD STOP OR NEARLY A DEAD STOP THE CAR DOES NOT ACCELERATE SMOOTHLY. THERE SEEMS TO BE A PAUSE AND THEN IT ACCELERATES QUICKLY, THIS CAUSED A FAMILY MEMBER TO HIT A CAR IN A PARKING LOT.

ODI #11152140STEERING

WHILE DRIVING ON THE HIGHWAY AT SPEEDS OVER 50 MPH, THE VEHICLE DRIFTS TO THE LEFT AND RIGHT. I HAVE TO OVER CORRECT THE STEERING AND FORCE THE VEHICLE TO STAY STRAIGHT. THE DEALER PERFORMED AN ALIGNMENT. HOWEVER; IT DID NOT CORRECT THE ISSUE. I'M AFRAID FOR OUR SAFETY.

ODI #11149818STEERING

WHILE DRIVING HIGHWAY SPEED, STEERING WHEEL FEELS LIKE IT GETS STUCK WHILE TRYING TO MAINTAIN STEERING. AS YOU TURN THE STEERING WHEEL LEFT TO RIGHT AND RIGHT TO LEFT TRYING TO MAINTAIN LANE IT FEELS LIKE THE STEERING WHEEL CATCHES EACH TIME YOU SLIGHTLY TURN THE STEERING WHEEL AND CAUSES YOU TO OVER CORRECT MAKING IT DIFFICULT TO MAINTAIN LANE. FEEL IT IS A SAFETY ISSUE, ESPECIALLY AT HIGHWAY SPEEDS. THERE HAVE BEEN TIMES WHERE I OVERCORRECTED AND THE CAR VEERED OUT OF ITS LANE. VEHICLE HAS BEEN TAKEN TO DEALER TWICE SO FAR AND THEY SAY THEY CAN'T RECREATE THE SITUATION, EVEN THOUGH I DROVE THE CAR WITH SERVICE PERSON IN IT AND THE "STICKING" OCCURRED WHILE I DROVE IT.

ODI #11143418VEHICLE SPEED CONTROL

VEHICLE ALMOST STALLED WHEN ACCELERATING FROM A SLOW SPEEDS. THIS HAPPENED SEVERAL TIMES IN THE PAST ESPECIALLY WHEN TAKING TURNS . DANGEROUS WHEN TRYING TO MERGE ONTO TRAFFIC LANES . THIS HAPPENED SEVERAL TIMES AND FORTUNATELY DIDN'T END UP IN ACCIDENT . HAPPENS IN DRIVE MODES ECO, NORMAL ..CALLED DEALER AND THEY ARE NOT AWARE OF SUCH AN ISSUE BUT SEVERAL INCIDENTS REPORTED ONLINE .

ODI #11141326POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

I HAD MY CAR FOR 12 MONTHS I BOUGHT BRAN NEW. IT HAS STALED AND TURN OFF ON ME AT LEAST 5 TIMES. THIS IS A SAFETY ISSUE ESPECIALLY ON THE FREEWAY THE CAR LOSES POWER AND STOPS.THAN BEFORE IT STOPS MAKES A KNOCKING NOISE.

ODI #11131071FUEL/PROPULSION SYSTEM

MY 2017 SANTA FE SPORT WITH THE 2.0 TURBO ENGINE, HESITATES ALL THE TIME WHILE ATTEMPTING TO ACCELERATE OR MAKE A TURN FOR APROX. 1-2 SECONDS, THUS IT MAKES FOR A HAZARDOUS SITUATION, ESPECIALLY WHEN YOU'RE TURNING IN FRONT OF ON COMING TRAFFIC.

ODI #11122907POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

WHEN TURNING LEFT OR RIGHT FROM A STOP OR LOW SPEED (<10 MPH) ON A PAVED CITY STREET, INTERMITTENTLY THE VEHICLE WILL NOT RESPOND TO MY GAS PEDAL. I CAN HAVE THE PEDAL ALL THE WAY TO THE FLOOR AND THE CAR WILL NOT ACCELERATE. ONLY AFTER 1.5 TO 2.0 SECONDS WILL THE CAR REACT, AND WHEN IT DOES, IT IS VIOLENTLY FAST. THIS CAUSES ISSUES WHEN MAKING LEFT TURNS BECAUSE YOU'RE GOING INTO ONCOMING TRAFFIC WITH A VEHICLE THAT IS STALLING FOR ALMOST 2 SECONDS BEFORE THE CAR BEGINS TO MOVE FORWARD (VIOLENTLY).

ODI #11119111ELECTRICAL SYSTEM

2017 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING WHILE DRIVING OVER 45 MPH DURING COLD WEATHER. *LD *JS

ODI #11115239POWER TRAIN,ENGINE

SEVERE HESITATION WHEN COMING OUT OF A SHARP TURN. ALSO HAPPENS UPON ACCELERATION AFTER A TRAFFIC LIGHT. HAPPENING MORE FREQUENTLY AS TIME GOES ON CURRENTLY 13K MILES ON VEHICLE. HAPPENS ALMOST EVERY DRIVING TRIP BUT PUT TODAYS DATE ON IT AS IT HAPPENED LAST TODAY 8/1/18.

ODI #11114223ELECTRICAL SYSTEM

THIS IS THE THIRD OCCASSION WHERE MY 2017 SANTA FE WILL NOT START. WHEN I TURN THE KEYS IN THE IGNITION THERE IS NO SOUND AT ALL, NO ELECTRICITY IS BEING SENT TO START THE ENGINE. HOWEVER, ALL MY LIGHTS AND RADIO FUNTIONS WORK JUST FINE. AFTER A WHILE THE IT WILL WORK AGAIN. MY BATTERY HAS BEEN TESTED AND SHOWN TO BE WORKING FINE. I LEAVE NO INTERIOR LIGHTS ON AND CANT FIGURE OUT WHAT CHANGES TO MAKE IT START WORKING .

ODI #11110425POWER TRAIN,VEHICLE SPEED CONTROL

FAILURE TO ACCELERATE FROM A STOP POSITION. PULLED OFF THE HIGHWAY ONTO THE OFF RAMP. CAME TO A STOP THEN TRIED TO TURN LEFT. VEHICLE BARELY MOVED AND HAD TO ACCELERATE TO OVER 2500 RPM AND SEVERAL SECONDS LATER TO GET THE VEHICLE BARELY MOVING. PULLED OFF THE ROAD, PUT THE VEHICLE INTO MANUAL SHIFT MODE TO FIND THE TRANSMISSION IS LOCKED INTO 4TH GEAR AND CANNOT BE DOWNSHIFTED TO 1ST. VEHICLE CONTINUED TO BE LOCKED INTO 4TH GEAR AFTER EACH STOP. TURNING OFF THE VEHICLE AND RESTARTING TEMPORARILY CORRECTS THE PROBLEM. POTENTIAL MAJOR SAFETY ISSUE. VEHICLE NOW WITH DEALER TO RESOLVE

ODI #11104859POWER TRAIN,ELECTRICAL SYSTEM

VEHICLE HAS INTERMITTENT STARTING ISSUES SIMILAR TO A LOW OR DEAD BATTERY. WILL ONLY START WHEN IT WANTS. USUALLY HAPPENS AT FIRST START OF THE DAY OR LATE AFTERNOON. PUTTING VEHICLE IN DRIVE IS HARDER THAN NORMAL. TRANSMISSION GEAR SHIFTS HAVE HARD JERKING FEEL.

ODI #11099204SUSPENSION,POWER TRAIN,ENGINE

2017 HYUNDAI SANTE FE SE, WHEN FIRST PURCHASED I FELT HESITATION, ACCORDING TO DEALER THEY WAS A UPDATE FOR THE COMPUTER, I TOOK IT IN FOR UPDATE WHICH ACTUALLY DID NOT MAKE A DIFFERENCE. AT TIMES WHEN GETTING IN VEHICLE TO DRIVE OFF AND PUT IN GEAR IT WOULD NOT MOVE. TOOK TO DEALER FOR SERVICE TECH DROVE CAR HOME AND STATED THAT THERE WAS NO ISSUES. AFTER THAT I STOPPED USING VEHICLE. I SENT HYUNDAI CONSUMER AFFAIRS A COMPLAINT AND THEY BRUSHED IT OFF. SINCE I DIDNT BUY THE VEHICLE AT THE DEALER I TOOK FOR SERVICE THEY COULD NOT GIVE ME A LONER. SUSPENSION HAS A DEFECT CHANGED TIRES AT 15000 MILES DUE TO HUMMING FROM REAR, HAD VEHICLE ALIGNED AND NEW TIRES 6 MONTHS LATER TIRES ARE WORN HYUNDAI HAS SUSPENSION ISSUES. LAST, SO FAR IS ENGINE KNOCKS WHEN STARTING VEHICLE. ITS A SHAME THAT WE HAVE TO MAKE PAYMENTS ON VEHICLE THAT DONT SERVE OUR NEEDS AND HYUNDAI DOES NOT CARE BUT TO HAVE THERE PAYMENTS ON TIME. I CONTACTED MY ATTORNEY, PLANNING TO DROP OFF AT DEALER AND RETURN TO HYUNDAI SO THE FINANCE COMPANY CAN TAKE IT BACK EITHER I GET MY ISSUES FIXED JUST LIKE EVERYBODY ELSE SHOULD OR I STOP PAYING AND TAKE IT BACK. IF YOU ANYBODY THAT IS INTERESTED IN BUYING A HYUNDAI VEHICLE LIKE OURS SEND THEM ELSEWHERE.

ODI #11091667ENGINE,FUEL/PROPULSION SYSTEM

VERY UNSAFE VEHICLE. VEHICLE AS INTERMITTENT ACCELERATION PROBLEMS WHEN TURNING. DECEMBER 15, 2017 1:57 PM 7/8 FULL TANK ENGINE NORMAL TEMP OUTSIDE TEMP 73 PULLING OUT OF PUBLIX SHOPPING CENTER, MAKING RIGHT TURN ONTO 103RD ST. VERY MILD ACCELERATION TO GET THE VEHICLE MOVING MADE RIGHT TURN PRESS DOWN ON THE ACCELERATOR NOTHING. RELEASED ACCELERATOR AND PRESS DOWN AGAIN NOTHING. RELEASED ACCELERATOR A SECOND TIME AND PRESS DOWN FINALLY HAD THROTTLE RESPONSE FEB 21, 2018 6:26PM JUST FILLED FUEL TANK AND AUTOMATED CARWASH AT SAM'S WHOLESALE CLUB. MADE A RIGHT TURN FROM SAM'S PARKING LOT ONTO YOUNGERMAN DRIVE. PARKING LOT HAS SLIGHT DOWNWARD INCLINE TO STREET LEVEL, RESULTING IN SLIGHT CAR BODY TWISTING. VERY MILD ACCELERATION TO GET THE VEHICLE MOVING MADE RIGHT TURN PRESS DOWN ON THE ACCELERATOR NOTHING. RELEASED ACCELERATOR AND PRESS DOWN AGAIN NOTHING. RELEASED ACCELERATOR A SECOND TIME AND PRESS DOWN FINALLY HAD THROTTLE RESPONSE APRIL 10, 2018 4:00 P.M. MILEAGE 18092 OUTSIDE TEMPERATURE 60&#65439; OVER CAST LIGHT SPRINKLE RAIN MAKING A LEFT TURN IN FRONT OF TRAFFIC STEPPED ON THE THROTTLE ONLY PARTIAL RESPONSE; RELEASE THE THROTTLE; STEPPED ON IT AGAIN, STILL ONLY PARTIAL RESPONSE; RELEASE THE THROTTLE A SECOND TIME STEPPED ON IT AND FINALLY HAD FULL THROTTLE RESPONSE. APRIL 17, 2018 18545 MILES TEMP 75&#65439; 3/4 FUEL. PULLING OUT OF LOWE'S PARKING LOT TURNING RIGHT, NO ACCELERATION. RELEASED THE THROTTLE REAPPLY THE THROTTLE TO GET POWER. APRIL 26, 2018 5:15 P.M. OUTSIDE TEMP 80 DEGREES, SUNNY . 19056 MILES. MAKING A LEFT TURN AND FAILED TO ACCELERATE. VERY LIMITED ACCELERATION DESPITE FULL TANK OF GAS. AFTER ABOUT 10 SECONDS OF MASHING ACCELERATOR TO THE FLOOR, IT FINALLY PICKED UP AND TOOK OFF.

ODI #11090385POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

ACCELERATION ISSUES. ON AT LEAST TWO SEPARATE OCCASIONS, ACCELERATION FROM A STOP RESULTED IN THE CAR STAYING AT THE SAME SPEED. HAD TO REMOVE MY FOOT FROM THE GAS PEDAL AND REAPPLY SEVERAL TIMES TO GET IT MOVING. NORMALLY, APPLYING THROTTLE PUSHES INDIVIDUALS BACK ON THEIR SEATS. CAR WAS TAKEN TO LAUREL HYUNDAI AND PER THE TECHS "UNABLE TO REPLICATE CUSTOMERS CONCERN ON ROAD TEST, NO CODES STORED OR PRESENT IN SYSTEM, NO TAB'S FOR CONCERN FOUND". LOOKING AT GETTING RID OF THIS VEHICLE DUE TO THIS SERIOUS SAFETY ISSUE.

ODI #11085022STEERING

I HAVE HAD 2 INCIDENTS NOW WHERE THE STEERING WHEEL LOCKS UP WHEN I'VE MADE A LEFT HAND TURN. THE LIGHT SHOWING A VEHICLE ON A HILL POPS ON AND OFF WHEN THIS HAPPENS. IT IS REALLY SCARY

ODI #11084975SUSPENSION,SERVICE BRAKES, HYDRAULIC,WHEELS

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WITHIN A DAY OF THE CONTACT OWNING THE VEHICLE, A PASSERBY ALERTED THE CONTACT TO THE FACT THAT THE REAR WHEELS WERE WOBBLING AND SHAKING ABNORMALLY. THE DEALER (DAVIS HYUNDAI, 1655 N OLDEN AVE, TRENTON, NJ 08638, 609-871-2800) STATED THAT THE ROTORS NEEDED TO BE REPLACED AND THE DRIVING CONDITION WOULD RETURN TO NORMAL WITHIN A WEEK. THE VEHICLE WAS REPAIRED BY THE DEALER, BUT THE FAILURE CONTINUED. THE CONTACT WAS UNCERTAIN IF THE DEALER PROVIDED A CORRECT DIAGNOSIS TO REPAIR THE VEHICLE. THE CONTACT CONTINUED TO BE INFORMED BY OTHER DRIVERS ON THE ROAD THAT THE VEHICLE'S REAR SUSPENSION WAS UNSTABLE. THE SAME DEALER FURTHER STATED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INSPECTED BEFORE IT WAS SOLD TO THE CONTACT. THE DEALER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN INSPECTION FACILITY TO DETERMINE IF THE TIRES NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

ODI #11084736POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

UPON MOVING AFTER COMPLETE STOP AND TURNING VEHICLE TO RIGHT OR LEFT, THERE IS HESITATION BEFORE THERE IS THROTTLE RESPONSE. IT OCCURS MORE OFTEN IF WHILE INITIALLY MAKING A TURN AND ANY SIZE BUMP OR POTHOLE IS ENCOUNTERED. A VERY DANGEROUS SITUATION AS THERE IS NO WAY TO MAKE AN AVOIDANCE MANEUVER IF NECESSARY SINCE THERE IS NO IMMEDIATE THROTTLE RESPONSE. THE SAME SITUATION OCCURS WHEN AT SLOW SPEEDS A POTHOLE OR BUMP IS ENCOUNTERED DURING A TURN. AGAIN, DANGEROUS, BECAUSE WITHOUT A RESPONSIVE THROTTLE NO AVOIDANCE MANEUVER IS POSSIBLE. N.B. I PUT TODAY'S DATE BECAUSE THE "FIELD IS REQUIRED". IT OCCURS ON A DAILY BASIS, NONETHELESS.

ODI #11083192STEERING

WHEN DRIVING, AND NOT ALL THE TIME I HAVE TO FIGHT THE CAR TO KEEP DRIVING STRAIGHT. ON HIGHWAYS WHEN IT HAPPENS, THE CAR IS ALL OVER THE ROAD. BROUGHT TO DEALERSHIP, THEY HAD THE CAR FOR A WEEK, AND COULD NOT FIND THE PROBLEM OR FIX. DID NOT START TILL I HAD THE CAR FOR OVER A YEAR. CAR HAS 20,000 MILES ON IT.

ODI #11083136WHEELS,FUEL/PROPULSION SYSTEM

RIM PAINT PEELING AT 9000 MILES HAPPENING ALL OVER COUNTRY RIMS NEED TO BE RECALLED I HAVE 5 SPOKE Y RIMS 19 ' INCH CAR HESITATES FROM DEADSTOP SAFETY ISSUE ALL OVER INTERNET FROM OTHER CAR OWNERS

ODI #11082373STEERING

AFTER DRIVING FOR ABOUT 15 OR 20 MINUTES THE STEERING WHEEL SEEMS TO STICK REQUIRING ME TO EXERT EXTRA FORCE TO "BREAK" IT LOOSE IN ORDER TO KEEP THE CAR TRAVELING IN A STRAIGHT LINE. BACK AND FORTH I GO CONTINUOUSLY HAVING TO OVERCORRECT FOR THE STICKING/NOTCHY STEERING. VERY ANNOYING AND TIRING AND COULD BE A SAFETY HAZARD UNDER THE RIGHT CONDITIONS. FOUND ONE OTHER OWNER ON THIS SITE WHO IS HAVING THE EXACT SAME PROBLEM. THERE IS DEFINITELY SOMETHING WRONG WITH THE STEERING MECHANISM. I HOPE TO GET IT TO THE DEALERSHIP SOON BUT DON'T HOLD OUT MUCH HOPE THAT THEY'LL BE OF MUCH HELP. PLEASE LET HYUNDAI KNOW THAT THERE IS A PROBLEM HERE AND I'M THINKING MOST OWNERS MAY JUST BE IGNORING IT AND CHOOSING TO LIVE WITH IT. I NOTICE THIS MOSTLY WHILE DRIVING IN CITY TRAFFIC.I HAVE OWNED THIS VEHICLE FOR OVER A YEAR AND ONLY STARTED EXPERIENCING THE STEERING ISSUE ABOUT 6 OR7 MONTHS AGO.

ODI #11082270STEERING

AFTER ABOUT 30 MINUTES OF DRIVING AT OR NEAR HIGHWAY SPEEDS THE STEERING BECOMES "STICKY" AND REQUIRES THE DRIVER "BREAK" THE "STUCK" STEERING WHEEL AND IT RESULTS IN A FORCED OVERCORRECTION THAT MAKES THE VEHICLE DRIFT FROM ONE SIDE OF THE LANE TO THE OTHER. THIS IS CONTINUOUS PROBLEM ONCE IT BEGINS AS CONSTANT STEERING INPUT IS REQUIRED TO KEEP A VEHICLE IN A STRAIGHT LINE. AT A MINIMUM, IT IS ANNOYING AND EXHAUSTING ON LONG TRIPS. THE REAL ISSUE IS SAFETY. THE FORCED OVERCORRECTION IS A SERIOUS SAFETY ISSUE ON NARROW COUNTRY ROADS AS IT WILL FORCE THE VEHICLE INTO THE ONCOMING TRAFFIC LANE OR CLOSE TO THE DITCH ON THE RIGHT SIDE OF THE ROAD. THE DEALER CANNOT RECREATE THE PROBLEM WHEN I TAKE IT IN BECAUSE THE PROBLEM ONLY EMERGES AFTER ABOUT 30 MINUTES OF HIGHWAY DRIVING. THIS IS A SERIOUS SAFETY ISSUE AND HYUNDAI NEEDS TO ADDRESS IT.

ODI #11081906VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE LOST ACCELERATION WHILE MAKING A LEFT TURN. THE CONTACT CONTINUALLY DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT ACCELERATE FORWARD. IN ADDITION, THE TRACTION CONTROL INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. DEALER MADE SOFTWARE UPDATE ON 4/2/2018 AND CONTACT HAS HAD NO ISSUES SINCE. THE FAILURE MILEAGE WAS 1,100. *TT

ODI #11081146FUEL/PROPULSION SYSTEM

AT LOW SPEED AND PULLING OUT TO TRAFFIC, AT TOMES THERE IS NO POWER FOR 3 TO 5 SECONDS, VERY DANGEROUS WHEN PULLING INTO TRAFFIC.

ODI #11079558VEHICLE SPEED CONTROL,ENGINE

THE VEHICLE FROM TIME TO TIME ABOUT ONCE A WEEK STALLS WHILE ACCELERATING, IT HAPPENED SO FAR WHILE DOING A LEFT TURN ON LOCAL STREETS. THIS IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT

ODI #11076045AIR BAGSCRASH1 INJURY

I WAS IN AN ACCIDENT TRAVELING APPROX 20MPH ON A CITY STREET WHEN I HYDROPLANED AND HIT A STATIONARY LIGHT POLE HEAD ON. MY FRONTAL AIR BAG NEVER DEPLOYED. MY HEAD STRUCK THE WINDSHIELD, CREATED SIGNIFICANT WINSHIELD DAMAGE. THE OVER ALL DAMAGE TO THE FRONT END, WINSHIELD, FRONT END UNDER THE CAR DAMAGE THAT RESULTED IN THE CAR BEING TOTALED OUT. MY CONCERN IS THAT MY FRONTAL DRIVER SIDE AIRBAGS NEVER DEPLOYED

ODI #11073851SERVICE BRAKES

THIS COMPLAINT HAS TO DO WITH THE AEB ( AUTOMATIC EMERGENCY BRAKING ) SYSTEM. THIS WAS A FEATURE THAT LED ME TO PURCHASE THE CAR AND I DISCUSSED IT WITH THE SALESMAN AT LENGTH AT THE TIME I PURCHASED IT. SHORTLY AFTER PURCHASING THE CAR, I STARTED TRYING TO TEST IT TO SEE IF AND HOW IT WORKED. I COULD GET NO INDICATION IT WAS WORKING WITHOUT WRECKING IT. THERE IS SUPPOSED TO BE 3 WARNING STAGES ACCORDING TO THE MANUAL ( 1 A MESSAGE ON LCD WITH WARNING ALARMS, 2 A 2ND COLLISION WARNING MESSAGE AND LIMITED CONTROL OF THE BRAKES, 3 EMERGENCY BRAKING ). I NEVER SAW ANY OF THESE. I TOOK IT BACK TO THE DEALER ALONG WITH A VIDEO IN WHICH I TESTED IT RUNNING OVER PARTY BALLOONS. THEY SAID IT WAS WORKING AS DESIGNED. I WROTE HYUNDAI AMERICA AND THEY SUGGESTED I TAKE TO ANOTHER DEALER WHICH I DID AND THEY SAID THE SAME THING. NO ONE CARES OR IS INTERESTED IN SEEING THAT THE SYSTEM WORKS. I HAVE ATTACHED A COUPLE OF STILL PHOTOS I TOOK FROM MY VIDEO SHOWING JUST BEFORE AND AFTER THE COLLISION WITH THE BALLOONS. I HAVE SEVERAL VIDEOS, I COULD SEND IF INTERESTED. THANK YOU

ODI #11073369VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM

THE DIGITAL SPEEDOMETER DISAPPEARED AND THE SOFTWARE FUNCTIONALITY TO ENABLE IT ALSO DISAPPEARED WHILE DRIVING ON A STREET.

ODI #11072801POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

THE SANTA FE SPORT WAS PURCHASED IN JULY OF 2017. WHEN TAKING OFF FROM A REDLIGHT OR WHILE DRIVING AT A STEADY MOMENTUM ON THE ROAD, THE ACCELERATION DROPS SIGNIFICANTLY AND THE RPMS BEGIN TO REV UP HIGH, BOUNCING UP AND DOWN, BUT THE SANTA FE SPORT WILL STALL. WHILE ON THE HIGHWAY, THE ISSUE CONTINUES AND PANIC SENTS IN DUE TO THE CARS BEHIND US CAN REAR END THE SANTA FE SPORT. NO MATTER HOW FAR OR HARD THE GAS PEDAL IS PRESSED THE SANTA FE SPORT WILL STALL. ALL WHILE NO "ENGINE LIGHT" TURNS ON. TOOK THE SANTA FE SPORT FOR SERVICE TO THE DEALER OVER 6 TIMES BETWEEN 2017 AND 2018 AND ONLY AN EMS PART WAS REPLACED. THE PROBLEM CONTINUES MOSTLY IN VERY BAD TRAFFIC, AGAIN VERY CONCERNING FOR SAFETY. THE SANTA FE SPORT NEEDS TO BE TURNED OFF AND BACK ON IN ORDER FOR THE PROBLEM TO CEASE. NO MATTER WHAT DRIVE MODE IT IS IN (ECO; SPORT; NORMAL) THE ISSUE PERSISTS. WE PURCHASED A BRAND NEW 2017 SANTA FE SPORT RIGHT OFF THE LOT WHICH HAS BEEN PAID FOR AND IT IS UNFAIR THAT WE ARE STILL PAYING WHAT SEEMS LIKE OUR LIVES WE CONTINUE TO SPEND MORE WITH GAS, TOLLS, TRAVEL AND TIME FROM WORK TO TAKE THE SANTA FE SPORT IN FOR SERVICE AND WE DO NOT GET REFUNDED FOR THIS.

ODI #11071540UNKNOWN OR OTHER

I WAS PULLING ONTO THE HIGHWAY AND COMING UP TO SPEED, GOING APPROXIMATELY 50 MILES PER HOUR, WHEN I HEARD A LOUD NOISE, LIKE A 'CRACK' OR A 'BOOM.' IT QUICKLY BECAME CLEAR THAT MY GLASS SUNROOF HAD BURST AND THERE WERE GLASS PIECES RAINING DOWN ON THE SUN SCREEN, WHICH THANKFULLY HAD BEEN CLOSED. NO INJURIES WERE SUSTAINED.

ODI #11062337ENGINE,FUEL/PROPULSION SYSTEM

PURCHASED CAR IN JUNE 2017 AND CURRENTLY HAVE APPROX. 5100 MILES. WHEN GOING FROM A STANDSTILL STOP OR A SLOW ROLLING START (EXITING A DRIVEWAY) THE ACCELERATION IS LACKING. CAR WILL GO HIGH RPMS BUT NO SPEED. AND WHEN ATTEMPTING TO MERGE ONTO A ROAD WAY IT HAS BECOME A SAFETY CONCERN AS APPROACHING CARS FROM THE REAR CLOSE WHAT WAS A SAFE DISTANCE TO BEING ON TOP OF THE BUMPER IN NO TIME SINCE I CAN NOT ACCELERATE. 0-40 CAN TAKE UPWARDS OF 30 SECONDS WITH PEDAL DEPRESSED FULL. CAR WAS TAKEN IN FOR SERVICE AT DEALER IN DECEMBER 2017 AND WAS "CORRECTED". NOW THE PROBLEM HAS BECOME WORSE AND CAR WILL PRODUCE PROBLEM MORE FREQENTLY AND IN ANY DRIVING CONDITION TO INCLUDE BEING IN TRAFFIC. THE ONLY WAY I CAN SOMEWHAT CORRECT THE ISSUES (AND FIGURED IT OUT DURING TRIAL AND ERROR) IS TO TURN THE DRIVE MODE TO SPORT AND TURN OFF TRACTION CONTROL. WHEN CAR IS IN ECO THE PROBLEM IS MUCH MORE SERVE AND IN NORMAL IT FREQUENTLY HAPPENS. I DO NOT FEEL I SHOULD HAVE TO ADJUST OR TURN OFF SYSTEMS IN A VEHICLE TO MAKE IT SAFE TO DRIVE NOR SHOULD I HAVE A VEHICLE I CAN NOT DRIVE AT SAFE SPEEDS.

ODI #11060740ENGINE

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE HAVING AN OIL CHANGE PERFORMED ON THE VEHICLE, THE LOCAL DEALER BEGAN TO INSPECT THE VEHICLE FOR A RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V578000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (GOSCH HYUNDAI, 100 CARRIAGE CIRCLE, HEMET, CA 92545) STATED THAT THE INSPECTION TOOL WAS NOT AVAILABLE, BUT WAS ORDERED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11054551ELECTRICAL SYSTEM,EXTERIOR LIGHTING

WHILE DRIVING ON DECEMBER 11, 2017 AFTER DARK, DOWN A MOUNTAIN PASS IN COLORADO, AT 55 MPH, ALL OF THE LIGHTS - INTERIOR AND EXTERIOR - FAILED (TURNED OFF) MOMENTARILY. WHEN MY HUSBAND HIT THE BRAKES, HE COULD SEE THE BRAKE LIGHTS ACTIVATE IN THE REAR VIEW MIRROR. AFTER PLAYING WITH THE HEADLIGHT CONTROLS FOR A FEW SECONDS, EVERYTHING CAME BACK ON. THIS HAPPENED AS MY HUSBAND WAS SWITCHING FROM THE HIGH BEAMS TO THE LOW BEAMS. EVEN THOUGH THE INTERIOR (DASHBOARD) LIGHTS WERE OFF, THE RADIO CONTINUED TO PLAY.

ODI #11052878ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SEATS

THE DRIVER SEAT MAKES SQUEAKING NOISES ALL THE TIME. I CANT MOVE IN MY SEAT WITHOUT THESE LOUD AND ANNOYING SQUEAKING NOISES COMING FROM THE BACK OF THE SEAT

ODI #11052877ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SEATS

## VIN PASSED ## ## THE LOW FUEL LIGHT ON MY 2017 HYUNDAI SANTA FE SPORT DOES NOT ILLUMINATE OR BEEP TO NOTIFY ME OF LOW FUEL. I WAS DOWN TO ALMOST 10 MILES LEFT BEFORE I REALIZED I WAS ALMOST ON EMPTY. DEALERSHIP HAS CHECKED CODES AND TOLD ME THERE ARE NO FAULTY CODES. NOW INHAVE TONTAKE IT IN AGAIN AND LET THEM KNOW THAT IT STILL DOESNT WORK.. I AM LEAVING IT ON EMPTY SO THEY CAN SEE HOW THE LIGHT DOESNT TURN ON

ODI #11046632UNKNOWN OR OTHER

THE PANORAMIC SUN ROOF EXPLODED WHILE THE CAR WAS PARKERD AND ENGINE RUNNINGTHE TEMPATURE WAS 77 DEGREES. AFTER SOME INTERNET FOLLOW UP IT SEEMS THIS IS THE #1 PROBLEM IN CANADA AND THERE HAS BEEN AND ON GOING CLASS ACTION LAWSUIT IN THE USA FOR THE PAST 5 YEARS. BOTH THE DEALERSHIP AND HUYNDAI KNEW OF THE PROBLEM AND IT WAS FIX UNDER WARRANTY, 1YEAR OLD WITH 9000 MILES. HAD THIS HAPPENED A FREEWAY SPEED WE PROBALLY WOULD HAVE BEEN KILLED ALONG WITH OTHERS. THEY ARE REPLACING THE GLASS ROOFS WITH THE SAME GLASS ROOFS WITH NO FIXES DONE HYUNDAI AND SISTER COMPANY KIA HAVE KNOW OF THIS PROBLEM SINCE BEFORE THE CLASS ACTION SUIT STARTED IN 2012 AND HAVE SEND BULLITTENS TO DEALERSHIPS BUT NO RECALLS THIS IS A MAJOR SAFTEY ISSUE AND NEEDS TO BE INVESTIGATED AND NOT JUST COVERED UP BY THE CAR COMPANYS. I HAVE APROX 100 PHOTOS AND CAN NOT DOWN LOAD TO YOUR SITE FOR SOME REASON CURRENTLY I CAN TRY LATER OR MAYBE IF YOU HAVE A EMAIL OR SOMETHING I CAN DO THAT TOO, LET ME KNOW. THIS HAPPENED NOVEMBER 11, 2017 THE CAR WAS BOUGHT IN THE USA KEPT IN THE USA BY USA CITIZENS

ODI #11046662SEAT BELTS

THE PASSENGER SEAT BELT WARNING CHIME IS INOPERABLE. ONLY THE DASHBOARD LIGHT OPERATES. THIS OCCURS WHEN THE VEHICLE IS MOVING WITH A PASSENGER ON BOARD WHO HAS NOT BUCKLED UP WITH THE SEAT BELT.

ODI #11042710SEAT BELTS

PASSENGER SEATBELT HAS LOOP SEWN INTO STRAP. APPEARS TO BE COMPROMISED. DEALER COULD NOT SAY WHY THE LOOP WAS THERE. HYUNDAI MANUFACTURER WON'T GET BACK TO US.

ODI #11040888POWER TRAIN,SERVICE BRAKES

9/18/17 WHILE DRIVING ON HIGHWAY AT 65 MPH THE ABS LIGHT CAME ON AND THE VEHICLE WHILE TRYING TO ACCELERATE MOVED SLOW AS IF TO NOT WANT TO SHIFT. I GOT TO THE SIDE OF THE FREEWAY AND TURNED THE VEHICLE OFF AND WHEN I RE STARTED A FEW MINUETS LATER THE LIGHT WENT OUT AND VEHICLE OPERATED WITHOUT OUT PROBLEM. I MADE APPOINTMENT WITH DEALERSHIP FOR 9/26/17. THEY DID SOME RECALL ITEMS AND I MENTIONED THE PROBLEM AND WAS TOLD IF THE LIGHT IS OUT IT MAY NOT SHOW UP. THE FAILED TO NOT ON SERVICE ORDER THIS ISSUE. ON 10/24/17 WHILE DRIVING ON FREEWAY AND HAD TRAVELED ABOUT 50 MILES FROM HOME THE ABS LIGHT CAME ON AGAIN AND THIS TIME IT NOTIFIED ME ON THE RADIO SCREEN TO CONTACT BLUE LINK AS THERE WAS A POSSIBLE CONDITION WITH THE BRAKE SYSTEM. I CONTACTED BLUE LINK AND THEY MADE AN APPOINTMENT FOR 10/27/17 AT 8 AM AT THE DEALERSHIP. AFTER 6 HOURS WAITING ON HYUNDAI TECH SUPPORT TO GET BACK WITH THEM TO RUN DIAGNOSTICS. LAST 3 MONTHS VEHICLE MONTHLY REPORT ON VEHICLE SHOWS A PROBLEM WITH THE ABS SYSTEM. THEY CLAIM THEY ARE UNAWARE OF ANY ISSUES.10/24/17

ODI #11033371VEHICLE SPEED CONTROL

PURCHASED NEW 7/172017 SANTA FE ULTIMATE 2.0T. THIS SUV DOES NOT ACCELERATE AND LAGS ON AN INTERMITTENT BASIS HAPPENS AT A LOWER SPEED AND FROM A STOP. VERY DANGEROUS WHEN MAKING A TURNS AND ENTERING FREEWAY OR TRAFFIC CICLES (ROUNDABOUTS) WHEN DEPRESSING ACCELERATOR AND YOUR VEHICLE SLOWLY MOVES FORWARD AND FAILS TO ACCELERATE TO THE REQUIRED SPEED YOU ARE REQUESTING FOR A SECOND OR MORE. NOW YOU HAVE PLACED YOURSELF IN A VERY DANGEROUS POSITION BECAUSE OFTHIS VEHICLES INABILITY TO RESPOND. THEN ALL OF A SUDDEN IT TAKES OFF. DOES NOT HAPPEN EVERY TIME BUT IS FREQUENT ENOUGH TO BE CONCERNED. HAS HAPPENED CONTINUALLY SINCE NEW. MY WIFE LOVES THE VEHICLE BUT IS AFRAID TO DRIVE IT..NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS BUT THERE ARE CERTAINLY ENOUGH COMPLAINTS THAT SOMEONE SHOULD INVESTIGATE AND GET AFTER HYUNDAI TO FIX THE SITUATION BEFORE SOMEONE GOD FORBID IS KILLED.. OR THAT'S UNFORTUNATELY WHAT IT WILL TAKE TO RESOLVE THIS SERIOUS DEFECT. I LOVE THE VEHICLE ESPECIALLY THE TURBO BUT IT'S SCARY.

ODI #11032624POWER TRAIN

I PURCHASED A BRAND NEW 2017 HYUNDAI SANTA FE LIMITED ULTIMATE ON MAY 5 OF THIS YEAR, AND NOTICED A VERY HESITATION DURING THE DRIVE HOME FROM THE DEALERSHIP. I FIGURED IT WAS THE RESULT OF THE ENGINE BREAKING IN AND THAT I SHOULD JUST BE PATIENT. HOWEVER, IT CONTINUED...AND PROGRESSIVELY GOT WORSE. SPECIFICALLY, IT'S MOST PRONOUNCED WHEN I ACCELERATE FROM A DEAD STOP, ACCELERATE OUT OF A ROLLING STOP, ACCELERATE OUT OF A LEFT TURN, OR TRY TO MAKE A QUICK PASSING OR MERGING MANEUVER ON THE FREEWAY. IN ALL OF THESE CONDITIONS, THERE IS A 2 TO 3 SECOND DELAY BEFORE THE TRANSMISSION WILL SUDDENLY DOWNSHIFT AND THE VEHICLE WILL BLAST OFF. THIS IS REALLY DANGEROUS, BECAUSE I'VE HAD NEARLY A DOZEN INSTANCES OF BEING NEARLY REAR ENDED BECAUSE THE VEHICLE WON'T ACCELERATE QUICKLY ENOUGH. THE BEST WAY TO DESCRIBE IT IS TO SAY THAT IT'S LIKE TRYING TO ACCELERATE WITH A DIRTY, SEVERELY CLOGGED, 10-YEAR-OLD ENGINE AIR FILTER, AND THE INTAKE CAN'T GET ENOUGH AIR INTO THE ENGINE TO ACCELERATE AS IT SHOULD. I'VE BEEN TO OUR LOCAL DEALERSHIP SEVERAL TIMES ABOUT THIS ISSUE AND IN EVERY INSTANCE WE'RE TOLD THAT THERE IS NOTHING THEY CAN DO UNTIL HYUNDAI RELEASES AN UPDATE OR A RECALL. BUT IN THE MEANTIME, I GUESS I'M SUPPOSED TO CONTINUE PLAYING RUSSIAN ROULETTE WITH MY LIFE. I'M AT NEARLY 9,000 MILES AND THE HESITATION IS STILL AS PRONOUNCED AS IT WAS IN THE BEGINNING. I'M TRYING REALLY HARD TO BE PATIENT AND NOT KEEP COMPLAINING TO OUR LOCAL SERVICE CENTER...BUT WE'VE HAD QUITE A FEW CLOSE CALLS, EXTREMELY CLOSE, AND I'M REALLY HOPING THAT HYUNDAI WILL PLEASE FIX THIS SOON! IN FACT, I JUST READ AN ARTICLE ABOUT HYUNDAI REPLACING THE ENGINES IN THE '17 SANTA FE'S BECAUSE OF A MANUFACTURING ISSUE WITH THE CRANKSHAFT PIN CAUSING THE EXACT SAME SYMPTOMS I'VE EXPERIENCED. SO I HOPE THAT I CAN PLEASE GET MY VEHICLE REPAIRED BEFORE I END UP IN A TERRIBLE ACCIDENT. THANKS!!

ODI #11032156VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

IT TRIES TO STALL OR HESITATE WHEN MAKING TURNS I LIVE IN CHICAGO AND DRIVE IN TRAFFIC WHEN TURNING INTO TRAFFIC IT SEEMS TO HESITATE FOR 2 OR 3 SEC BEFORE ACCELERATION II AM AFRAID TO DRIVE THIS VEHICLE IN TRAFFIC FROM FEAR WHEN MAKING A TURN I WILL. CAUSE A CAR ACCIDENT

ODI #11029962POWER TRAIN

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING AND THE GEAR IN PARK, THE GEAR AUTOMATICALLY SHIFTED INTO REVERSE AND THE VEHICLE MOVED BACKWARDS. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT WAS STANDING ON THE PASSENGER SIDE WITH THE PASSENGER DOOR OPEN. THE CONTACT JUMPED INTO THE VEHICLE AND APPLIED THE BRAKES IN ORDER TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND PULLED OVER TO THE SIDE OF THE PARKING LOT. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 23,300.

ODI #11023769ENGINE,FUEL/PROPULSION SYSTEM

ENGINE STUMBLES WHEN ACCELERATOR IS PRESSED AT LOW SPEEDS, ESPECIALLY FROM A STOP OR TURNING A CORNER. I CALL IT THROTTLE LAG OR STUMBLING.

ODI #11022898POWER TRAIN,VEHICLE SPEED CONTROL

2017 HYUNDAI SANTE FE SPORT AWD - PURCHASED IN OCT 2017. CURRENTLY HAVE 7525 MILES ON VEHICLE. I NOTICED ACCELERATION HESITATION IMMEDIATELY AFTER MAKING IN CITY TURNS (FROM BOTH STATIONARY AND IN MOTION TURNS) AS WELL AS WHEN GETTING ON HIGHWAY (IN MOTION). I AM RETIRED AND DO NOT DRIVE SANTE FE VERY OFTEN. THE PROBLEMS WITH ACCELERATION AFTER MAKING STATIONARY AND IN MOTION TURNS AND GETTING ON HIGHWAY HAS ALWAYS BEEN PRESENT SINCE DAY OF PURCHASE. I HAVE NOTICED THE PROBLEM HAS BECOME MORE PREVALENT AFTER TAKING A 1000 MILE ROAD TRIP THIS PAST AUGUST. THE ACCELERATION/ HESITATION AFTER TURNING IS MORE NOTICEABLE AND IS BECOMING CONCERNING BECAUSE I HAVE TO PRESS PETAL TO FLOOR TO GET THE SANTE FE TO ACCELERATE PROPERLY TO GET OUT OF WAY OF ON COMING TRAFFIC. HESITATIONS/ACCELERATION PROBLEMS OCCURS AFTER TURNING AND WHEN ENTERING A FREEWAY. VERY POOR ENGINE PERFORMANCE GIVEN THE VEHICLE COST OF $35,000. I OWNED A 2011 HYUNDAI SONTA FOR 6 YEARS AND HAD THE SAME 2.4L ENGINE AND I NEVER EXPERIENCED ANY ENGINE HESITATION LIKE I AM NOW WITH THE 2017 HYUNDAI SANTE FE SPORT AWD.

ODI #11022946VEHICLE SPEED CONTROL

WITH EXCELERATION INTO ONCOMING TRAFFIC HAS ABOUT A 2-3 SECOND PAUSE AND ALSO WHEN PASSING. HAS ALMOST CAUSED ME SEVERAL T BONE ACCIDENTS. WHEN TAKING OUT FROM SOMEWHERE THE VEHICLE HAS SET AND COOLED IT TAKES ABOUT 5 SECONDS TO REACH APPROPRIATE SPEED. THIS DOES NOT OCCUR ALL TIMES LIKE THE ABOVE COMPLAINT. OUTSIDE NOISE IS EXTREMELY LOUD. NOT A QUIET DRIVING CAR BY ALL MEANS. AIR NOISE AROUND DOORS ETC

ODI #11022949POWER TRAIN,ENGINE

HAD THIS SANTA FE FOR A LITTLE OVER A YEAR. I HAVE NOTICED SEVERAL INSTANCES OF NOT BEING ABLE TO ACCELERATE, OR GAIN SPEED, ESPECIALLY WHEN TURNING OR STARTING FROM A STOPPED POSITION, IT HESITATES TO START TO THE POINT OF ALMOST BEING HIT SEVERAL TIMES. I HAVE TAKEN IT TO DEALER MANY TIMES, AND THEY KEEP TELLING ME ITS THE WAY I AM DRIVING IT THAT THE ENGINE IS LIKE A STANDARD VEHICLE, BUT THAT DOESNT SEEM SAFE TO ME IF I AM TRYING TO START DRIVING AND IT WONT GO. WHEN IT DOES FINALLY DECIDE TO GO, IT TAKES OFF WAY TOO FAST AND IS LIKE, IT FINALLY DECIDES TO SHIFT INTO GEAR. ALSO WHILE IN PARK, ENGINE REVS TO 2500RPM FOR NO REASON OR IDOLS AT THAT RPM. IT FEELS LIKE THE ENGINE IS PULLING THE CAR FORWARD EVEN WHEN IT IS IN PARK I HAVE BEEN GIVEN THE RUN AROUND SO MANY TIMES, I AM TIRED OF IT. I'M NOT HAPPY TO SEE OTHERS HAVE THIS ISSUE, BUT I AM ALSO GLAD THAT OTHERS ARE EXPERIENCING THE SAME PROBLEMS.

ODI #11021825SUSPENSION,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

ON MAY 31ST I PURCHASE A NEW SANTA FE SPORT AWD 2017 - 21 DAYS AFTER DRVING THE CARD THE DASHBOARD LIGHT WHERE COMING ON FOR TRACKING CONTROL AND DOWNWARD SHIFTING - WHEN I ORIGINALLY CALLED THE DEALERSHIP I WAS TOLD MAYBE I WENT THROUGH A LARGE PUDDLE IF THEY COME ON AGAIN CALL THEM BACK - WITHIN THREE HOURS OF HANGING UP THE PHONE THE SAME PROBLEM STARTED AGAIN - I CALLED THE DEALERSHIP - AND BROUGHT THE CAR IN THEY KEPT THE CAR FOR A MONTH STATING A MASTER TECHNICIAN FROM HYUNDAI WAS LOOKING INTO IT, BUT THEY SEE WHERE THERE WAS AN ISSUE WITH THE SHIFT. BUT THEY WERE NOT ABLE TO TELL ME THE ISSUE BUT IT SEEMED TO BE CURED FOR. WHILE I WAS DRIVING LAST WEEK ON THE HIGHWAY I HEAR A THUMPING SOUND, I THOUGHT I HAD A FLAT TIRE - PULLED OVER NO FLAT - I PROCEEDED TO DRIVE AND THE SOUND CAME BACK - I IMMEDIATELY TURNED AROUND AND BROUGHT IT BACK TO A LOCAL MECHANIC SHOP - THE MECHANIC SHOP INFORMED ME THAT THE RIGHT FRONT AXLE AND SHAFT JOINT WAS BROKEN AND THE CAR WAS UNSAFE TO DRIVE - I HAD THE CAR TOWED TO THE LOCAL DEALERSHIP WHO CONFIRMED THE SAME ISSUE AND REPLACED THE PARTS REQUIRED - THEY INFORMED ME THAT IT WAS VERY POSSIBLE THAT WAS THE REASON WHY THE DASHBOARD LIGHTS ARE COMING ON ORIGINALLY - THE CARD IS BRANCH NEW AND DID NOT EVEN MAKE THREE MONTHS OF OWNERSHIP - I CONTACTED HYUNDAI ORIGINALLY AND MADE A COMPLAINT FOR THE DASHBOARD ,LIGHTS BUT NEVER RECEIVED A REPLY - I SENT AN ADDITIONAL EMAIL IN REGARDS TO THE NEW ISSUE AND INFORMED THEM THAT THEY SHOULD CHECK TO SEE IF PERHAPS THIS MAKE AND MODEL OF THE CARD IS ARE EXPERIENCING A MANUFACTURING DEFECT ----- I ALSO INFORMED THEM THAT I COULD HAVE DIED IF THIS AXLE FAILED WHILE DRIVING ON THE HIGHWAY. - I THINK THERE NEED TO AN INVESTIGATION INTO THE MATTER BEFORE SOMEONE DOES END UP DYING

ODI #11021448VEHICLE SPEED CONTROL,SERVICE BRAKES

SMART CRUISE CONTROL FAILS TO BRAKE INTERMITTENTLY. IT IS DESIGNED TO MATCH SPEED WITH THE CAR IN FRONT OF IT. IT USUALLY WORKS FINE, UNLESS ANOTHER VEHICLE CUTS IN FRONT, EVEN IF THERE IS ENOUGH TIME TO BRAKE. I HAVE TO SLAM ON THE BRAKES MANUALLY TO AVOID AN ACCIDENT. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. I NOW FEAR USING THE CRUISE CONTROL AT ALL, AS IT DOES NOT PERFORM CORRECTLY 100% OF THE TIME. THE DEALER SAID THEY COULD FIND NOTHING WRONG, BUT THIS IS A VERY REAL ISSUE THAT PUTS MY FAMILY AT RISK. THEY HAVE NOW CALLED IN A MASTER TECH FROM HYUNDAI TO LOOK AT IT, BUT I WANTED TO DOCUMENT THIS ISSUE. I NOTICED IT FIRST WITHIN TWO WEEKS OF PURCHASE. HYUNDAI SUPPORT CLOSED MY CASE SEVERAL TIMES WITHOUT ACTION. I BOUGHT IT 5 MONTHS AGO. CURRENT MILEAGE IS 3462, SO IT IS WELL WITHIN WARRANTY.

ODI #11019962UNKNOWN OR OTHER

WHEN THE CAR START AT THE TRAFFIC LIGHTS AND SLOWLY ACCELERATES WHILE DRIVING, THERE IS A SOUND IN THE CAR. I HEAD A SOUND FROM THE ENGINE OR MUFFLER.

ODI #11019142FUEL/PROPULSION SYSTEM

MY NEW SANTA FE 2017 HAS A PROBLEM WITH THE CAR NOT REACTING TO PRESSING THE ACCELERATOR. YOUR PRESS THE ACCELERATOR AND THE CAR DOES NOT MOVE AND THE ENGINE DOES NOT REV. THE HESITATION IS ABOUT 2 SECONDS LONG AND IS VERY SCARY. IT HAPPENS INTERMITTENTLY AND FROM A STOPPED POSITION. I'M AFRAID AT SOME POINT THERE WILL BE A TERRIBLE ACCIDENT FROM THIS PROBLEM. I'VE HEARD THERE IS A RECALL 16-01-032 FOR THE TCU UPDATE 60CO61R1 BUT I REACHED OUT TO DEALERSHIP AND THEY DON'T KNOW ANYTHING ABOUT IT. THIS IS VERY DANGEROUS AND I DID SOME RESEARCH THERE ARE A LOT OF PEOPLE HAVING THIS SAME PROBLEM. I NOTICED THIS PROBLARY A WEEK AFTER PURCHASE.

ODI #11015809UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

CAR HAS SERIOUS, DANGEROUS ACCELERATION PROBLEMS. IT'S MOST NOTICEABLE WHEN TURNING LEFT INTO ONCOMING TRAFFIC. CAR APPEARS TO LOSE ALL POWER WHEN ACCELERATING - HANGING FOR SECONDS WHILE NOTHING HAPPENS. ENGINE HITS REDLINE ALL THE TIME AND IT BARELY GAINS SPEED. CALLED DEALER AND WAS FIRST TOLD "DUAL CLUTCH WILL LEARN DRIVING STYLE." AFTER NOTING CAR HAS 2K MILES WAS THEN TOLD "THE DELAY IS A CHARACTERISTIC OF THAT CAR." THIS IS UNACCEPTABLE AND INCREDIBLY DANGEROUS. I'VE ALMOST BEEN T-BONED MULTIPLE TIMES BECAUSE OF THIS. GOOGLING LED ME TO MANY OTHER REPORTS OF THE SAME ISSUE. THIS VEHICLE NEEDS TO BE RECALLED.

ODI #11015836VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

MY BRAND NEW 2017 SANTA FE LIMITED HESITATES BADLY WHEN COMING OUT OF TURNS AT A SLOW SPEED AND ATTEMPTING TO ACCELERATE...JUST SHORT OF COMING TO A STOP. IT ALSO OCCURS WHEN VEHICLE IS AT A STOP THEN I STEP ON THE ACCELERATOR. IT IS A SAFETY ISSUE AS THE VEHICLE LAGS WHEN ATTEMPTING TO ENTER TRAFFIC OR THE VEHICLE COULD BE HIT FROM BEHIND WHEN ATTEMPTING TO ACCELERATE AND IT MOMENTARILY DOES NOT RESPOND. THIS OCCURS EACH TIME I DRIVE IT.

ODI #11015867ENGINE

MY 2017 SANTA FE SPORT ULTIMATE 2.0 TURBO HESITATES BADLY WHEN COMING OUT OF TURNS OR SLOWING... JUST SHORT OF COMING TO A STOP...AND THEN ATTEMPTING TO ACCELERATE. IT IS VERY PRONOUNCED WHEN IN ECO MODE, BUT IS AN ISSUE TO A LESSER DEGREE IN THE OTHER TWO DRIVING MODES. I THINK IT BORDERS ON DANGEROUS. IT HAPPENS ALL THE TIME, PRETTY MUCH IN THIS SCENARIO. THE DATE I LIST BELOW IS JUST THE EARLIEST DATE.

ODI #11013733ENGINE

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE DRIVING, THE ENGINE STALLED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

ODI #11006729POWER TRAIN

MULTIPLE TIMES WHILE ATTEMPTING TO ACCELERATE THE RPMS WILL GO UP AND THE CAR DOES NOT MOVE. WHEN IT FINALLY GOES THE CAR WILL JERK AND THE RPMS FALL. THERE SEEMS TO BE A LOSS OF POWER WHEN THIS HAPPENS. ALSO SEEMS TO HAPPEN WHEN MAKING LEFT HAND TURNS ACROSS TRAFFIC, WHICH CAN BECOME DANGEROUS WITH ONCOMING CARS. THIS HAPPENS WHEN ATTEMPTING TO ACCELERATE.

ODI #11005132STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

WHILE DRIVING AT 25 MPH, NUMEROUS WARNING LIGHTS ILLUMINATED, INCLUDING LOW TIRES, STEERING, OTHER CODES CONSISTING OF LETTERS. POWER STEERING FAILED, POWER BRAKES FAILED. ENGINE WAS STILL RUNNING. WE WERE ABLE TO PULL THE CAR OFF THE ROAD SAFELY. STEERING WARNING LIGHT STILL ILLUMINATED AS WERE TIRE WARNINGS. THE TIRES WERE FULLY INFLATED, ENGINE STILL RUNNING. WE TURNED THE ENGINE OFF, RAISED THE HOOD TO CHECK FOR THROWN BELT. BELTS WERE INTACT. TRIED TO RESTART THE ENGINE, IT MADE A CLICKING AND A SIZZLING SOUND AND WOULD NOT START. CALLED DEALER, DEALER GAVE NUMBER FOR HYUNDAI ASSURANCE. THEY CAME AND PICKED UP THE CAR. IF WE HAD BEEN DRIVING ANY FASTER, OR IN TRAFFIC, THE AUTOMOBILE'S FAILURE COULD HAVE CAUSED AN ACCIDENT. IF WE HAD BEEN ON THE HIGHWAY, SOMEONE COULD HAVE BEEN HURT OR KILLED. AFTER A COUPLE OF DAYS WE WERE GIVEN A COURTESY CAR. AFTER A WEEK, THE CAR WAS REPAIRED. THE PROBLEM WAS REPORTED AS A FUSE ON THE POSITIVE BATTERY CABLE. CABLE AND BATTERY WERE REPLACED. VEHICLE WAS IN MOTION ON A CITY STREET AT TIME OF FAILURE.

ODI #11004689POWER TRAIN

AT STOP WHEN TURNING RIGHT ARE LEFT AND ACCELERATING THE TRANSMISSION FAILS TO RESPOND AD THE CAR STALLS THEN WILL GO. IF SLOW TO SLOW SPEED AND ACCELERATED THE CAR WILL STALL BEFORE SHIFTING DOWN. THIS PROBLEM IS A SAFETY HAZARD. TOOK IT TO HYUANDI DEALER AT 3000 MILES WAS TOLD IT WAS NORMAL.

ODI #11003950VEHICLE SPEED CONTROL

I NO LONGER OWN THE DESCRIBED VEHICLE BUT WANT TO REPORT A SAFETY ISSUE WITH THE VEHICLE. I HAD ADVISED HYUNDAI CONSUMER AFFAIRS ANALYST, CENTRAL/CA RAYNISHA M. AND WAS ASSIGNED A CASE NUMBER 10184122. INFORMATION ABOUT THE CASE NUMBER CAN BE OBTAINED FROM HYUNDAI. MY PROBLEM WITH THE VEHICLE WAS RELATED TO THE SPEED CONTROL SYSTEM OR "FLY BY WIRE" MECHANISM ON MY VEHICLE. ON SEVERAL PERSONALLY DOCUMENTED INSTANCES (WITH ROAD CONDITIONS, DATES, TIME SPEED ETC.) I EXPERIENCED A ZERO ACCELERATION RESPONSE FROM THE VEHICLE WHEN APPLYING ACCELERATOR PRESSURE. ON MANY ACCELERATION INCIDENTS THE ACCELERATION PEDAL RESPONSE "FELL ON ITS FACE" AND ON ONE OCCASION NEARLY RESULTED IN A VEHICLE COLLISION WHEN I WAS PROCEEDING INTO AN INTERSECTION. I HAD REPORTED THE SAFETY ISSUE TO BOTH MY HYUNDAI DEALERSHIP AND HYUNDAI CONSUMER AFFAIRS. THE TWO MECHANICAL INSPECTIONS THAT WERE PERFORMED TO IDENTIFY THE PROBLEM WERE INCOMPLETE AS THE VEHICLE DIDN'T THROW OFF ANY CODES TO IDENTIFY THE PROBLEM AREA. I WAS TOLD BY THE VEHICLE MECHANICS THAT SINCE THE PROBLEM WAS INTERMITTENT IN NATURE THAT I WOULD HAVE NO REDRESS ON THE SAFETY ISSUE. I AM A PRIVATE PILOT AND FLY AIRCRAFT UTILIZING "FLY BY WIRE" ACCELERATION DEVICES AND I CAN ASSURE YOU THAT MY FIRST INCIDENT OCCURRENCE WOULD HAVE GROUNDED THE AIRCRAFT EXPERIENCING THE SIMILAR ACCELERATION ISSUE. I AM REPORTING THIS TO YOU HOPING THAT YOU CAN INVESTIGATE AND OPEN A RECALL INQUIRY AND FORCE HYUNDAI TO FIX OR MAKE CHANGES TO VEHICLES THAT UTILIZE THEIR "FLY BY WIRE" ACCELERATION SYSTEMS.

ODI #11001700POWER TRAIN

SEVERE HESITATION WHEN TRYING TO ACCELERATE FROM A STOP. OCCURS INTERMITTENTLY AND HAPPENS WHEN TURNING RIGHT OR LEFT. MORE LIKELY TO HAPPEN IF ROAD SURFACE IS ROUGH THAT VEHICLE IS TURNING ONTO. THE VEHICLE WILL BEGIN TO ACCELERATE AND THEN LOSE ACCELERATION. ALTHOUGH PRESSING THE ACCELERATOR THE CAR DOES NOT SPEED UP EVEN THOUGH THE ENGINE REVS UP. AFTER ABOUT 3 OR 4 SECONDS THE VEHICLE THEN RESPONDS AND BEGINS TO ACCELERATE. THIS SITUATION DOES NOT OCCUR ALL THE TIME. IT MAY OCCUR 3 OR 4 TIMES IN A WEEK. THIS IS A SAFETY CONCERN BECAUSE I HAVE ALMOST BEEN HIT FROM BEHIND AS A RESULT OF THE VEHICLE NOT ACCELERATING.

ODI #11000849ELECTRICAL SYSTEM

BLINKING AIRBAG LIGHT ON FRONT PANEL AND DASHBOARD WHILE CAR IS MOVING. THIS OCCURS WHEN THERE IS A DRIVER WITH OR WITHOUT A FRONT PASSENGER.

ODI #10994111POWER TRAIN,VEHICLE SPEED CONTROL

HAVE OWNED VEHICLE SINCE 12/16. APPROX 6 TIMES THERE HAS BEEN AN ACCELERATION PROBLEM WHEN CHANGING LANES OR TURNING. HAVE PUSHED THE GAS AND NOTHING HAPPENED - ENGINE DOES NOT REV OR RESPOND IN ANY WAY TO THE PRESSING OF THE GAS PEDAL. ITS LIKE THE CAR IS IN NEUTRAL AND THEN IT WILL JUST ALL OF A SUDDEN RE-ENGAGE. NO WARNING LIGHTS; NO INDICATION WHEN IT WILL HAPPEN. FILED COMPLAINT WITH HYUNDAI BUT THEY ARE UNABLE TO RECREATE THE PROBLEM AND/OR WILL NOT ASSIST UNTIL THEY CAN. DEALER HAD CAR FOR TWO WEEKS AND COULD NOT RECREATE SO HYUNDAI CLOSED OUR COMPLAINT. THE DATE ENTERED BELOW IS THE LAST TIME IT HAPPENED.

ODI #10991346VEHICLE SPEED CONTROLCRASH2 INJURIES

TL* THE CONTACT OWNED A 2017 HYUNDAI SANTA FE. WHILE THE CONTACT'S HUSBAND WAS MAKING A LEFT TURN AT 10 MPH, THE VEHICLE FAILED TO GAIN SPEED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. ANOTHER VEHICLE TRAVELING FROM THE OPPOSITE DIRECTION STRUCK THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. ALL OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND THE DRIVER RECEIVED A CITATION FOR FAILING TO YIELD. THE DRIVER SUSTAINED A BROKEN LEFT WRIST, CUTS TO THE LEFT HAND, AND BRUISES TO THE UPPER BODY/TORSO. THE CONTACT (PASSENGER) SUSTAINED A BROKEN NECK THAT REQUIRED SURGERY DUE TO INTERNAL BLEEDING, SEVERE BRUISING FROM THE CHEST DOWN TO THE LOWER TORSO, AND BRUISING ON THE RIGHT AND LEFT ARMS. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT HAD SURGERY TO HER RIGHT HIP TO REMOVE A BONE TO PLACE IN HER NECK. THE VEHICLE WAS TOWED TO A LOCAL DEALER (A1 WRECKER 1601 PARTIN DR N D, NICEVILLE, FLORIDA 32578). THREE WEEKS PRIOR TO THE CRASH, THE VEHICLE HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE GRADUALLY ACCELERATED INDEPENDENTLY. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS DEEMED DESTROYED. THE FAILURE MILEAGE WAS 147. UPDATED 07/18/17*LJ *CN

ODI #10991280ENGINE

CAR LEASED IN FEB. 2017. JUST AFTER FINALIZED, NOTICED THIS SERIOUS PROBLEM: THE ACCELERATION AFTER A TURN IS EXTREMELY SLOW AND TAKES AN UNREASONABLE AMOUNT OF TIME CAUSING DANGER OF VEHICLE BEHIND SLAMMING INTO BACK END. UPON ACCELERATING AFTER A TURN THERE IS SO MUCH HESITATION THAT IT CAUSED DRIVER AND PASSENGERS TO LUNGE FORWARD ONCE THE ENGINE KICKS IN. THE LIGHT INDICATING SLIPPING USUALLY COMES ON WHEN THIS HAPPENS AS WELL. MY SON DROVE IT TODAY WITH MY YOUNGER BOY AND THEY WERE ALMOST REAR ENDED. I'VE TALKED TO DEALER TWICE ABOUT THIS.

ODI #10991294POWER TRAIN

HESITATION WHEN ENTERING TRAFFIC--HAIR RAISING EXPERIENCE--THERE IS A 3 TO 4 SECOND STOP IN THE IN THE DRIVE TRAIN--THE CONTROL OF THE VEHICLE IS GONE-LEAVING ONE IN A PANIC MODE--ALSO FEATHERING THE THROTTLE AT TIMES THERE IS NO RESPONSE--TOOK SUV TO DEALER--THEY HOOKED UP A MONITOR AND WITH THE SERVICE MANAGER ON BOARD--- THE VEHCLE DID NOT RESPOND WHEN ACCELERATING--I AM TOLD DUE TO THE INFORMATION SENT BACK THROUGH MONITORING TO THE FACTORY THAT THE DEALERSHIP COULD NOT ASK FOR A BUY BACK--MY QUESTION IS HOW CAN A CO KEEP MAKING AND SELLING A UNIT THAT IS DEFECTIVE ?--THERE ARE HUNDREDS IF NOT MORE SIMILAR CASES ON LINE WITH THE SAME PROBLEMS--I WILL NOT DRIVE THIS VEHICLE ON ROAD--LIFE THREATENING--IF THE DEALERSHIP OR CO. DOES NOT AGREE TO BUY BACK I WILL BE FORCED TO TAKE FURTHER ACTION--STAND BY--CLASS ACTION MAY BE ON ITS WAY!!!MY CASE IS PENDING--AWAITING A RESPONSE BY EITHER DEALERSHIP OR CO.HOPE SOME ONE IS FAR MINDED AS TO THIS CONTINUING PROBLEM--AFTER ALL THIS IS THE U.S.A

ODI #10990832POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

MY WIFE AND I HAVE HAD THE SAME INTERMITTENT PROBLEM SINCE ACQUIRING OUR 2017 SANTA FE BRAND NEW IN THE LATE SPRING OF 2016. WHEN TURNING FROM A STOP OR MAKING A VERY LOW SPEED TURN, AND THEN STARTING TO ACCELERATE, THE VEHICLE WILL STALL AND HESITATE, NOT MOVING OR "CATCHING" FOR 1-2 SECONDS. THIS HAS HAPPENED TO US APPROXIMATELY 6-8 TIMES. AND I'VE NEARLY BEEN REAR-ENDED ON SEVERAL OF THOSE OCCASIONS BECAUSE I WAS STALLED IN FRONT OF TRAFFIC BEHIND ME, ALSO TRYING TO MAKE THE TURN . ONCE I BARELY CLEARED THE INTERSECTION AT A LIGHT WHEN TURNING LEFT, HAVING THE SANTA FE STALL IN THE FACE OF ONCOMING TRAFFIC. I WAS NEARLY BROADSIDED BY SWIFT MOVING, ONCOMING TRAFFIC. SOMEONE IS GOING TO BE KILLED IF THIS PROBLEM IS NOT FULLY ADDRESSED AS SOON AS POSSIBLE. THE PUBLIC NEEDS PROTECTION AND A REMEDY. I CAN'T IMAGINE HYUNDAI IS UNAWARE OF THIS PROBLEM. I DID A QUICK GOOGLE SEARCH ON THE TOPIC, AND FOUND MANY, MANY POSTINGS REGARDING THIS EXACT SAME SET OF CIRCUMSTANCES. THERE WERE HYUNDAI MESSAGE BOARD COMPLAINTS, NHTSA COMPLAINTS, "LEMON" LAW FIRMS WHOA ARE ADVERTISING, SEEKING POTENTIAL 2017 SANTA FE OWNING CLIENTS, CITING THIS EXACT SET OF FACTS. IT'S DIFFICULT TO CONFIRM EXACT DATES, AS THIS HAS OCCURRED MULTIPLE TIMES. THE MOST RECENT TIME IT HAPPENED WAS IN EARLY MAY 2017, AT AN INTERSECTION LESS THAN A MILE FROM OUR HOME, MAKING A LEFT TURN FROM A STOP, WITH TRAFFIC LINED UP BEHIND US.

ODI #10985617STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM

THE "CHECK ENGINE LIGHT" INDICATOR TURNED ON, AND THERE WAS A RECOGNIZABLE FAILURE IN ENGINE WHEN SRTARTING. TOOK IT BACK TO DEALERAND TOOK NEARLYA MONTH TO FIND THE INCONVINIENCE AND TWO WEEKS TO FIX IT. THEY CALL ME BACK TO ANNUONCE ME IT WAS READY AND BY THE TIME I WAS RECIVING I NOTICED THE AIR CONDITIONAR NOT FUNCTIONING AT ALL. ONCE AGAIN ONE MORE WEEK TO FIND THE MISSFUNCTIONING AND REPARING, NOW THE VEIHICLE IS CONSUMMING TO MUCH GASOLINE (ALMOST HALF TANK IN 87 KILOMETER) THE INJECTORS PROBLEM PLEVAILS. I GET THE SANTA FE IN MXICO, CIUDAD JUAREZ CHIHUAHUA AT HYNDAI PENTA IS THE NAME OF THE AGENCY, AS A BRAND NEW VEHICLE WHIT 0 KILOMETERS AND I PAY IT IN CASH I HOPE YOU CAN HELP ME BECAUSE THEY DONT WANT TO RESPOND. THANK YOU.

ODI #10985014STEERING

UPON ENTERING FREEWAY ON RAMP 5 7 2017 VEERED TO THE RIGHT TO AVOID BEING HIT BY ANOTHER CAR WHICH CUT ME OFF. AFTER MOVING BACK INTO LANE, THE STEERING WHEEL STARTED SHAKING IN A VIOLENT MANNER. I CONTINUED TO HOLD ON TO THE STEERING WHEEL WHICH WAS SHAKING LEFT AND RIGHT IN A VERY FORCEFUL MANNER. THE SHAKING STOPPED AND I CONTINUED DRIVING. THE TRAFFIC WAS LIGHT, ROAD CONDITIONS PERFECT AND MY DRIVING SPEED WAS 60 MPH. THIS CAR ONLY HAS 1079 MILES AND I HAVE NEVER EXPERIENCED THIS IN ANY OTHER CAR. I HAVE AN APPOINTMENT WITH DEALER ON 5 12 2017 AND HAVE CONTACTED HYUNDAI MOTOR COMPANY TO ADVISE THEM OF THIS VERY DANGEROUS EVENT.

ODI #10982967POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

THE VEHICLE FAILS TO ACCELERATE PAST THE INITIAL PRESS OF THE ACCELERATOR FROM A STOP LEAVING YOU COMMITTED IN TRAFFIC WITHOUT POWER FOR AROUND 2 SECONDS. STEPPING ON THE ACCELERATOR FAILS TO PRODUCE ANY POWER. JUST HAD THE VEHICLE LOOKED AT BY HYUNDAI WHO SAID THEY CAN FIND NOTHING WRONG. HYUNDAI ALSO SAID THERE ARE NO BULLETINS OR RECALLS. A SEARCH ON THE INTERNET SHOWS AN ALARMING AMOUNT OF CHATTER FROM OTHER OWNERS WITH THE SAME ISSUE. THERE IS UNDER 6000 MILES ON THE VEHICLE AND THIS HAS HAPPENED NUMEROUS TIMES, INTERMITTENTLY.

ODI #10981477ELECTRONIC STABILITY CONTROL (ESC)

I FILED THIS REPORT ON 2/21/17 AND AFTER A FEW WEEKS IT DISAPPEARED (COMPLAINT # 10956079). THIS IS AN UPDATED VERSION OF THAT COMPLAINT. WHEN MAKING A RIGHT OR LEFT TURN FROM A STOP INTO TRAFFIC AND THE SUV HITS A SMALL PATCH OF SNOW, POTHOLE OR BUMP IN THE STREET, THE STABILITY/ TRACTION CONTROL WILL CURTAIL THE VEHICLE ACCELERATION FOR A FEW SECONDS. THIS HAS CAUSED A NEAR MISS REAREND COLLISION INTO MY VEHICLE ON THREE OCCASIONS. THERE IS A BUTTON TO SHUT THE TRACTION (ACCELERATION) CONTROL FEATURE OFF BUT IT MUST BE PUSHED EACH TIME YOU START THE VEHICLE. MY OPINION IS THAT THE STABILITY/TRACTION CONTROL SENSOR IS FAR TOO SENSITIVE AND / OR THE COMPUTER SOFTWARE NEEDS TO BE REVISED. HYUNDAI MOTOR USA AND MY LOCAL DEALER HAVE STATED THAT THE STABILITY/TRACTION CONTROL IS OPERATING AS DESIGNED.

ODI #10980787VEHICLE SPEED CONTROL

VEHICLE DOES NOT RESPOND TO ACCELERATION. ENGINE MAKES A ROARING SOUND, HOWEVER THE RPMS HAVE MINIMAL INCREASE. THIS HESITATION HAPPENS WHEN PASSING, AND WHEN COMING OUT OF A TURN OR FROM A STOP. THIS LEAVES THE VEHICLE STUCK OUT IN TRAFFIC WITH NO ACCELERATION.THIS USED TO HAPPEN ABOUT ONCE A WEEK, HOWEVER THE FREQUENCY OF THE INCIDENTS HAS INCREASED GREATLY AND WE NO LONGER FEEL THE VEHICLE IS SAFE TO DRIVE. THIS MORNING THE CAR WOULD NOT ACCELERATE FOR AN ENTIRE HOUR DURING A COMMUTE TO WORK. I HAVE READ MANY REPORTS ON YOUR SITE WITH THE SAME ISSUE, AND APPARENTLY HYUNDAI DOES NOT HAVE A FIX. WE ARE BRINGING THE CAR INTO THE DEALER THIS AFTERNOON.

ODI #10980191SEAT BELTS

ON MY 2017 HYUNDAI SANTA FE LIMITED, HE AUDIBLE SEAT BELT ALARM DOES NOT SOUND IF THE PERSON IN THE FRONT PASSENGER SEAT IS NOT WEARING HIS/HER SEAT BELT. THERE WAS A RECALL FOR THIS VERY PROBLEM ON THE 2017 HYUNDAI SANTA FE SPORT (#141), BUT NOT FOR THE FULL SIZED SANTA FE (WHICH I HAVE). WHEN I CALLED HYUNDAI THEY TOLD ME THAT I WOULD HAVE TO PAY FOR THE REPAIRS!

ODI #10979448POWER TRAIN

2017 SANTA FE SPORT WITH TURBO.WHEN TURNING LEFT INTO TRAFFIC FROM A STOP OR NEAR STOP, THE ACCELERATION STUDDERS OR DOESN'T RESPOND, IT ACTS AS THOUGH IT ISN'T ENGAGING THE GEARS IN THE TRANSMISSION. VERY DANGEROUS WHEN TRYING TO ENTER TRAFFIC, YOU START TO ROLL, LIKE YOU ARE RELEASING A CLUTCH IN A MANUAL TRANSMISSION, BUT IT DOESN'T ACCELERATE UNTIL YOU ARE COMMITTED TO THE TURN. I NOTICED ONE TIME THAT THE ANTI-SKID TRACTION INDICATOR FLASHED, BUT I HAVEN'T LOOKED EACH TIME. I HAVEN'T NOTICED THE DELAY GOING RIGHT, BUT LEFT IT HAPPENS NEARLY EVERY TIME. WE HAVE COME CLOSE TO BEING HIT TWICE NOW. I CALLED THE DEALERSHIP THAT WE BOUGHT IT AT AND THEY SAID THAT IT COULD BE THE ADAPTIVE LEARNING THAT NEEDS TO BE RESET. THE VEHICLE LEARNS FROM THE DRIVER AND RESETTING IT WOULD CAUSE IT TO LEARN OVER AGAIN. WE HAVE AN APPT TO HAVE IT LOOKED AT AND DUPLICATE FOR THEM.

ODI #10979441ELECTRONIC STABILITY CONTROL (ESC),ENGINE

DURING ACCELERATION FROM STOP OR LOW SPEED TURN ,CAR HAS NO OR LITTLE RESPONSE FROM ACCELERATOR, HAPPENS ON DRY PAVEMENT AS WELL AS WET, TRACTION CONTROL LIGHT FLASHES.AT THIS POINT THERE IS NO TRACTION ISSUES.REPORTED TO HYUNDAI DEALER CHECKED 3 TIMES AND SAID ALL WAS FINE ,NOT SATISFIED WITH ANSWER I CONTACTED HYUNDAI CUSTOMER SERVICE AND SPOKE TO CHRIS WELLS OPENED A CASE WITH THEM #10059476 ON 3/15/2017.IVE HAD PHONE CONTACT WITH HIM ,HE SAID HE WOULD GIVE IT TO THE GUYS UPSTAIRS BUT STILL NO SATISFACTION.BIG SAFTEY CONCERN!!! PLEASE HELP!

ODI #10978717ENGINE

ENGINE STALLED (DIED) WHEN ATTEMPTING TO CROSS 3 LANES OF TRAFFIC. THIS OCCURRED 2 TIMES WHEN ON VACATION. VEHICLE WAS RETURNED TO DEALER FOR SERVICE. DEALER HAD VEHICLE FOR OVER A MONTH AND SAID THEY COULDN'T DUPLICATE PROBLEM. DURING THIS TIME THERE WAS A NATIONAL RECALL ISSUED BY HYUNDAI FOR SANTA FE. I THOUGHT ARE PROBLEMS WOULD BE SOLVED. BUT WAS INFORMED THAT THE RECALL ONLY COVERED UPTO PRODUCTION YEAR 2015. WE RECEIVED A 2017 SANTA FE LOANER FOR USE DURING THE TIME THEY ASSESSED OUR VEHICLE, THIS VEHICLE ALSO STALLED. I REPORTED THIS TO THE SERVICE MAR. HE SAID HE COULDN'T DO ANYTHING UNTIL HYUNDAI AUTHORIZED A RECALL FOR 2017. I TOLD HIM THAT THEY PROBABLY WON'T UNTIL THEY SOLD OFF ALL THEIR NEW VEHICLE INVENTORY. WE TOOK OUR VEHICLE HOME. 1 DAY LATER THE VEHICLE STALLED WHEN MY WIFE PULLED OUT ON TO A BUSY HIGHWAY. THESE VEHICLES ARE A SIGNIFICANT SAFETY HAZARD. *JS

ODI #10971093POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

2017 SANTA FE ULTIMATE 2.0T. CAR DOES NOT ACCELERATE AND LAGS. HAPPENS AT A LOWER SPEED AND FROM A STOP. VERY SCARY WHEN MAKING A LEFT TURN AND ENTERING FREEWAY.DEPRESSING ACCELERATOR AND NOTHING HAPPENS FOR A SECOND OR MORE, THEN ALL OF A SUDDEN IT TAKES OFF. AT LOW SPEED IN PARKING LOT DEPRESS ACCELERATOR LIGHTLY AND CAR TAKES OFF. WHEN ACCELERATING FROM A STOP CAR WILL ACCELERATE QUICKLY WHILE DEPRESSING PEDAL GENTLY. DOES NOT HAPPEN EVERY TIME BUT IS FREQUENT ENOUGH TO BE CONCERNED. HAS HAPPENED SINCE NEW.

ODI #10970872SERVICE BRAKES

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. EVERY TIME THE BRAKE PEDAL WAS DEPRESSED IN THE MORNING, THE VEHICLE JERKED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,100.

ODI #10970914POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

SOMETIMES, WHEN I PRESS THE GAS TO ACCELERATE, MY CAR DOES NOT GO. IT WILL MOVE FORWARD AT A SLOW PACE BUT THEN DOESN'T GO AS FAST AS I'M PRESSING THE GAS PEDAL, EVEN THOUGH MY RPMS ARE INCREASING. THIS HAS ALMOST CAUSED AN ACCIDENT BECAUSE THE CAR DOES NOT PERFORM AS IT SHOULD. HAPPENED TODAY FOR PROBABLY THE 10TH TIME SINCE I'VE HAD THE CAR, LESS THAN A MONTH. PULLING OUT OF A PARKING LOT ONTO THE STREET, MY CAR MOVE'S FORWARD VERY SLOWLY THEN WHEN I GO TO INCREASE MY SPEED THE CAR DOESN'T GO FASTER.

ODI #10970721POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

WHEN MAKING A RIGHT, LEFT, OR U TURN THE POWER COMPLETELY CUTS OUT AND THE CAR IS LEFT DRIFTING WITHOUT POWER. THEIR IS NO RESPONSE TO PUSHING ON THE GAS PEDDLE WHEN THIS HAPPENS. AT THE SAME TIME ON THE DASH THE ORANGE TRACTION CONTROL LIGHT COMES ON. THIS LAST FOR A NUMBER OF SECONDS AND THEN THE ENGINE STARTS TO ONCE AGAIN RESPOND TO THE GAS PEDDLE. THIS PROBLEM HAS HAPPENED TO ME AND MY WIFE12 TIMES SINCE WE PURCHASED THE CAR 3-1/2 MONTHS AGO. THE PROBLEM HAS OCCURRED IN ALL WEATHER CONDITIONS FROM A STANDING START AND A ROLLING YIELD OR U TURN. THE PROBLEM HAS ALWAYS OCCURRED ON A PAVED PUBLIC, CITY/COUNTY, STREET I HAVE HAD THE CAR TO TWO DIFFERENT DEALERS, ONE SEVERAL TIMES, AND BOTH TELL ME THAT THEIR ARE "NO CODES SHOWING" SO THAT THEIR IS NOTHING THAT THEY CAN DO. YOU HAVE TO EXPERIENCE THE FRIGHT OF LOOSING POWER WHILE YOU'RE IN THE PROCESS OF A RIGHT OR LEFT HAND TURN WITH TRAFFIC COMING AT YOU FROM ONE OR BOTH SIDES TO APPRECIATE HOW TRULY DANGEROUS THIS CAR IS. THIS IS OUR 4TH OR 5TH SANTA FE, UP TO NOW ALL OF THEM HAVE BEEN GREAT BUT I AM AFRAID TO DRIVE THIS NEW CAR WE HAVE NOW.

ODI #10970592POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

HIT POT HOLE AFTER STOP AND STABILITY CONTROL STOPS POWER TO TRANSMISSION...5-8 SECONDS OF NO ACCELARATION HAS CAUSED SAFETY ISSUE WHEN MERGING INTO TRAFFIC. APPEARS TO BE A VERY COMMON PROBLEM ON USER BASED FORUMS.

ODI #10969897ENGINE

WHEN ACCELERATING OUT OF A VERY LOW SPEED TURN (SUCH AS TURNING AT AN INTERSECTION OR PULLING OUT OF A PARKING LOT INTO A ROADWAY) THE ENGINE SUFFERS A COMPLETE LOSS OF POWER FOR 1-2 SECONDS. IT DOES NOT HAPPEN ALL OF THE TIME. BUT FREQUENTLY ENOUGH TO MAKE ONE WORRY ABOUT PULLING OUT INTO TRAFFIC.

ODI #10968967UNKNOWN OR OTHER

APPLE CARPLAY COMPLETELY DISABLES ALL OF THE VEHICLE'S NATIVE AUDIO WARNINGS AND ALERTS WHEN IT IS IN USE. IN OTHER WORDS, IF ONE IS LISTENING TO MUSIC, USING SIRI, OR MAKING A PHONE CALL THROUGH CARPLAY, NONE OF THE CAR'S BUILT-IN SAFETY FEATURES WORK AS DESIGNED; THE AUDIO IS SILENCED AND CARPLAY COMPLETELY TAKES OVER THE AUDIO SYSTEM. THIS WOULD INCLUDE BLIND SPOT MONITORING, LANE DEPARTURE MONITORING, FORWARD COLLISION AVOIDANCE, CROSS-TRAFFIC ALERT, ETC.. THIS ONLY HAPPENS WITH CARPLAY IN USE; IF HYUNDAI'S NATIVE SOFTWARE IS CONTROLLING THE SYSTEM AND THE PHONE IS ONLY CONNECTED THROUGH BLUETOOTH, THE SYSTEMS FUNCTION NORMALLY. HYUNDAI MAKES NO REFERENCE TO THIS IN THEIR MANUALS AND SEEMS TO BE UNAWARE OF THE PROBLEM. APPLE DOES NOT PROVIDE ANY PRODUCT SUPPORT FOR CARPLAY WHATSOEVER. THIS IS A CASE OF A NONESSENTIAL ENTERTAINMENT SYSTEM INTERFERING WITH SAFETY SYSTEMS. HYUNDAI AND APPLE SHOULD BE MADE TO CORRECT THIS, OR AT LEAST MAKE CONSUMERS AWARE OF IT.

ODI #10968770POWER TRAIN,FUEL/PROPULSION SYSTEM

CAR HESITATES TO ACCELERATE FROM A COMPLETE STOP, ACCELERATING WHILE COMING OUT OF TURN, OR SLOWING DOWN AND ACCELERATING AGAIN. ALSO SEEMS TO BE USING A LOT OF GAS. HAVEN'T CALCULATED IT YET BUT CAN SEE THE FUEL GAUGE LOWER AS I'M DRIVING. CAR ONLY HAS 17000 MILES.

ODI #10960056ENGINE

THE SANTA FE SPORT TURBO ENGINE SEVERELY HESITATES TO ACCELERATE WHEN COMING OUT OF TURNS OR ROUNDABOUTS TO THE POINT WHERE I WAS ALMOST REAR ENDED! WHEN THE ENGINE CATCHES UP, IT JERKS YOUR HEAD BACK. THE OTHER DAY WAS THE WORST WHEN I ENTERED A PARKING GARAGE WITH AN INCLINE. UPON ACCELERATION, THE ENGINE HESITATED TO THE POINT I ALMOST STARTED ROLLING BACKWARDS. WHEN IT FINALLY KICKED IN, THE CAR SURGED FORWARD AS IF THE ACCELERATION PEDAL WAS FLOORED. A PEDESTRIAN LITERALLY JUMPED OUT OF THE WAY THINKING MY CAR WAS GOING TO HIT HIM. THIS ENGINE IS A SAFETY ISSUE!

ODI #10958741POWER TRAIN

2017 STA FE 7 SEATER:WHEN GOING TO A SLOW SPEED TO ALMOST COMPLETE STOP THEN TRY TO TURN RIGHT FROM THE INTERSECTION,THE SUV CAN'T FIND THE RIGHT GEAR FOR FEW SECONDS THEN LOUNGES ABRUPTLY THAT JOLT YOUR BODY FORWARD AND BACK FROM YOUR SEAT.IT SHIFT BEAUTIFULLY WHEN TURNING TO THE LEFT OR FROM STRAIGHT LINE.IT FEELS VERY WEIRD AND DANGEROUS THAT YOU MIGHT HIT THE CAR IN FRONT OF YOU OR YOU MIGHT BE HIT FROM BEHIND.I HOPE THAT YOUR GOOD OFFICE WILL INVESTIGATE THIS PROBLEM BEFORE ANY ACCIDENT HAPPENS.IT MAKES ME NERVOUS EVERY TIME I MAKE A RIGHT TURN.

ODI #10957764UNKNOWN OR OTHER,ENGINE

I HAVE A 2017 HYUNDAI SANTA FE ULTIMATE AND LIKE THE OTHER COMPLAINTS, THE CAR HAS HESITATION WHEN TRYING TO ACCELERATE ESPECIALLY AFTER A STOP, BUMP IN ROAD, SLOWING DOWN, ETC. THE DEALERSHIP HAS HAD THE CAR SEVERAL TIMES TRYING DIFFERENT THINGS SUCH AS TRY A DIFFERENT MODE, RESET TRANSMISSION COMPUTER, ETC. I'VE CALLED HYUNDAI CUSTOMER SERVICE AND FILED A COMPLIANT OPEN BUT I DON'T WANT THE CAR ANYMORE IT HESITATES TOO LONG/TOO MANY TIMES AND SCARES THE CRAP OUT OF ME. IT'S DANGEROUS AND NEEDS A RECALLED.

ODI #10957910SUSPENSION,FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED BEFORE ACCELERATING. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER RECOMMENDED THAT A FUEL ADDITIVE BE ADDED TO THE FUEL TANK, BUT THAT DID NOT HELP. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

ODI #10955212ELECTRONIC STABILITY CONTROL (ESC)

DURING NORMAL LEFT HAND AND RIGHT HAND TURNS AND U-TURNS, THE TC/ESC CAN ACTIVATE AND CAUSE THE ENGINE MANAGEMENT SYSTEM TO SIGNIFICANTLY REDUCE ENGINE POWER. THIS HAPPENS ON DRY PAVEMENT, UNDER NORMAL ACCELERATION. IT WILL ALSO HAPPEN MORE FREQUENTLY DURING TURNS IF THERE IS A BUMP/POTHOLE/ROAD IMPERFECTION THAT JARS THE SUSPENSION. THIS ISSUE IS DANGEROUS AND HAS NEARLY CAUSED ACCIDENTS. I HAVE HAD TO PULL OFF THE ROAD TO AVOID A COLLISION FROM THE REAR BECAUSE THE ENGINE HAD NO POWER, THE TC/ESC LIGHT WAS FLASHING ON THE DASH. SO FAR MY ATTEMPTS AT THE DEALER TO HAVE THIS FIXED HAVE BEEN UNSUCCESSFUL. I AM WORKING WITH HYUNDAI CONSUMER AFFAIRS TO DETERMINE A SOLUTION.

ODI #10955299ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

WHEN DRIVING SUDDENLY THE CAR DECELERATES MAKING IT NECESSARY TO MASH HARDER ON THE GAS PEDAL TO GET THE CAR TO CONTINUE MOVING. THE USB PORT DOES NOT CHARGE WHICH RESULTS IN THE PHONE LOSING BATTERY LIFE YOU CAN ONLY USE ANDROID AND APPLE CAR ONN THAT PORT SO WHEN TRAVELING LONG DISTANCES YOU MAY BE WITHOUT DIRECTIONS. ITS AN ONGOING ISSUE.

ODI #10955056POWER TRAIN

MY BRAND NEW 2017 SANTA FE LIMITED HESITATES BADLY WHEN COMING OUT OF TURNS AND ATTEMPTING TO ACCELERATE...JUST SHORT OF COMING TO A STOP. IT IS VERY PRONOUNCED WHEN IN ECO MODE, BUT IS AN ISSUE TO A LESSER DEGREE IN THE OTHER TWO DRIVING MODES. DOES ANYONE ELSE HAVE THIS ISSUE? (I HAVE AN APPOINTMENT SOON TO GET IT LOOKED AT, BUT WAS TOLD THAT THERE IS NO ADJUSTMENT THAT THEY CAN DO.) IT IS UNACCEPTABLE AND I'M LOOKING TO HEAR IF THIS IS A COMMON. THE OWNERS MANUAL STATES THAT PERFORMANCE IN ECO MODE IS LESS. BUT THIS IS VERY ANNOYING AND BORDERS BEING DANGEROUS.

ODI #10954872POWER TRAIN

2017 HYUNDAI SANTA FE SPORT 2.0 T WHEN MAKING A TURN DURING ACCELERATION, SUDDEN POWER LOSS TO ENGINE. USUALLY HAPPENS IN 2ND GEAR, ESPECIALLY AFTER DOWNSHIFT FROM 3RD GEAR. MAKING A SHARP LEFT TURN FROM A FULL STOP CAUSED THE STABILITY CONTROL TO TURN ON AND VEHICLE LOST ALL POWER (RPM SAT AT 1500 RPM) FOR APPROX. 2 SECONDS. ALMOST GOT REAR-ENDED. ANOTHER TIME, MAKING A RIGHT TURN ON INTERSTATE ONRAMP AND RIGHT FRONT TIRE HIT A POT HOLE, VEHICLE LOST ALL POWER FOR APPROX. 2 SECONDS (AROUND 20 MPH). ALMOST GOT HIT. MAKING A LEFT HAND TURN AT TURN SIGNAL (VEHICLE DOWNSHIFTED FROM 3RD TO 2ND) AND VEHICLE RPM WENT TO 1500 AND DIDN'T MOVE FOR APPROX. 2 SECONDS. ALMOST GOT HIT. ACCELERATING UP HILL, SLOWED DOWN FOR CAR IN FRONT OF ME (VEHICLE DOWNSHIFTED FROM 3RD TO 2ND), APPROX. 20 MPH. WENT TO ACCELERATE AGAIN AND VEHICLE SAT AT 1500 RPM WITH POWER LOSS FOR APPROX. 2 SECONDS. SEVERAL OTHERS REPORT THIS SAME ISSUE ON THE VARIOUS HYUNDAI SANTA FE FORUMS WITH THE SPORT TURBO. I KNOW THERE WAS A TSB FOR THE FULL-SIZED SANTA FE WITH THE V6, BUT THIS IS THE SWB (SHORT WHEEL BASE) SPORT MODEL WITH 4 CYLINDER TURBO.

ODI #10953796UNKNOWN OR OTHER1 INJURY

MY VEHICLE WAS IN PARK ON A FLAT SURFACE. I REACHED IN AND TURNED THE ENGINE OFF THE CAR BEGAN ROLLING BACKWARDS . I WAS DRAGGED BACKWARDS DOWN THE DRIVEWAY. THE CAR STOPPED WHEN IT HIT THE NEIGHBORS CURB.I GOT IN THE CAR WAS OFF AND IN PARK.I THEN DROVE CAR INTO GARAGE AND PLACED IN PARK. I DIDI SUSTAIN A SEVER ANKLE SPRAIN AND WAS TREATED AT A HOSPITAL.THE CAR HAD 1900 MILES ON IT AND WAS A NEW CAR LEASE. THE DEALER INSPECTED THE CAR ON MONDAY DECEMBER 5 AND FOUND NOTHING. I CONTACTED THE NATIONAL CUSTOMER SERVICE CENTER . THEY SENT A THIRD PARTY TO INSPECT CAR AND ON FEBRUARY 3,2017. I RECIEVED AN EMAIL. IT STATED THAT THE TRANSMISSION,GEAR SHIFTER AND BRAKES ARE NORMAL IT NOTED THAT IN THIS CAR THE DRIVER ALWAYS MUST PLACE THE EMERGENCY BRAKE ON EVERY TIME IT IS PLACED IN PARK. THE SALESMAN DID NOT CONVEY THIS,NOR II IS LISTED ON THE INFORMATION CHECKLIST TO REVIEW BEFORE CUSTOMER TAKES CAR. ALSO WHEN I TEST DROVE THIS VEHICLE IT DID NOT HAVE THE EMERGENCY BRAKE ON. ALSO. WHEN TEST DRIVING THE CAR I COMMENTED THAT THE BRAKES SEEMED STRANGE. THE SALESMAN TOLD ME TO STOP AND WE RETURNED TO DEALER.HE INFORMED ME THAT RACCOONS ON THE PROPERTY WERE EATING THROUGH BRAKE LINES ON SEVERAL CARS. I WAS TOLD THEY WOULD BE REPAIRED BEFORE I TOOK POSSESSION FOUR DAYS LATER. I AM SCARED TO DRIVE THIS CAR. I ASKED TO BE LET OUT OF THE LEASE BUT THAT WAS DENIED.

ODI #10947853UNKNOWN OR OTHER

WHILE TRAVELLING HOME FROM WORK EXPERIENCED AN AWFUL SHOTGUN SOUND FROM THE VEHICLE'S SUNROOF, IMMEDIATELY PULLED OVER AND DISCOVER THAT THE PANORAMIC SUNROOF HAD EXPLODED.

ODI #10946634POWER TRAIN,ENGINE

ENGINE STALLING AT SLOW SPEEDS. FURTHER, AT SLOW SPEEDS, THERE IS A SIGNIFICANT DELAY OF SEVERAL SECONDS FOR POWER DELIVERY. FOR EXAMPLE, IF DRIVING SLOWLY, SAY AT 5 MPH, AND POWER IS NEEDED IMMEDIATELY (SUCH AS IN AN EMERGENCY OR A LANE CHANGE SITUATION), NOTHING HAPPENS FOR OVER 3 SECONDS WHEN THE ACCELERATOR PEDAL IS DEPRESSED, FOLLOWED BY A DANGEROUS LURCH WHEN POWER IS DELIVERED SUDDENLY. THIS IS A HIGHLY DANGEROUS AND UNACCEPTABLE CONDITION. I SPOKE TO THE DEALER, WHO DISMISSED MY COMPLAINT AND CLAIMED THAT "ALL CARS ARE THE SAME THESE DAYS". THIS IS A REGULAR PROBLEM THAT OCCURS MULTIPLE TIMES EVERY DAY.

ODI #10946640POWER TRAIN

I HAVE THE 2017 SPORT 2.0T MODEL, AND I AM EXPERIENCING THE SAME POWERTRAIN ISSUE. WHEN DRIVING AT SLOW SPEEDS, THERE IS A 3-4 SECOND DELAY IF POWER IS NEEDED SUDDENLY. THE POWERTRAIN JUST GOES TO SLEEP AND NOTHING HAPPENS, FOLLOWED BY A SUDDEN, DANGEROUS LURCH. THE SIGNIFICANT DELAY BETWEEN THE TIME THE POWER IS NEEDED AND THE TIME THE POWER IS DELIVERED, MAKES THIS CAR UNDRIVABLE AND HIGHLY DANGEROUS. I'M NOT SURE IF IT IS A TRANSMISSION PROBLEM ( SLOW TO DOWNSHIFT), A SOFTWARE ISSUE, OR A TURBO DELAY, LIKELY ALL THREE COMBINED. THE RESULT IS THAT THE CAR'S PERFORMANCE IS UNACCEPTABLE, AND HIGHLY DANGEROUS. THIS PROBLEM OCCURS DAILY. THIS IS MY THIRD HYUNDAI AND MY FINAL ONE. NEVER HAVE I EXPERIENCED SO MUCH REGRET AT BUYING A CAR; I WANT MY MONEY BACK. IF HYUNDAI DOES NOTHING TO RECTIFY THIS ISSUE (I'M NOT SURE WHAT THEY CAN DO, AS THIS SEEMS TO BE A RESULT OF SHODDY ENGINEERING) I WILL JUST SELL MY CAR JUST TO GET RID OF THIS DANGEROUS VEHICLE AND EAT THE LOSS. MY LIFE AND THAT OF MY FAMILY ARE FAR MORE IMPORTANT. *TR

ODI #10945053ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE LOST POWER WHILE TURNING RIGHT OR LEFT. THE POWER RETURNED WITHIN SECONDS. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 1,200.

ODI #10940343POWER TRAIN

WHEN ACCELERATING THE CAR BOGS DOWN. IT HAPPENS RANDOMLY. DANGEROUS IF YOU ARE MAKING A LEFT HAND TURN WITH ONCOMING TRAFFIC. YOU CAN GET STUCK IN THE INTERSECTION.

ODI #10940204ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

TWO ISSUES: SEVERE PROBLEM - WHEN DRIVING AT A RATE OF APPROXIMATELY 35MPH TODAY ON A MAJOR CITY THOROUGHFARE, OUR 2017 HYUNDAI SANTA FE 2.0T ULTIMATE SUFFERED A SUDDEN AND COMPLETE LOSS OF POWER (ENGINE AND ALL ELECTRICAL SYSTEMS INCLUDING LIGHTING). AFTER COMING TO A STOP, THE VEHICLE WAS STRANDED IN PLACE UNTIL IT WAS ABLE TO START UP AGAIN MANY MINUTES LATER. FORTUNATELY NO ONE WAS PHYSICALLY HARMED AS THE INDIVIDUAL DRIVING BEHIND OUR VEHICLE WAS OBSERVANT ENOUGH TO IDENTIFY THE ISSUE (DESPITE A LACK OF BRAKE LIGHTS OR HAZARDS) AND STOP IN TIME. NO VISIBLE ENGINE LIGHT OR FAULT CODE WAS TRIGGERED. LESS SEVERE PROBLEM: ON A REGULAR BASIS, THE VEHICLE SUFFERS ABRUPT AND SUSTAINED LOSS OF POWER IN MERGING SITUATIONS (ESPECIALLY WHEN TURNING ON CITY STREETS FROM A STOP). THIS SEEMS TO BE FROM AN OVERACTIVE OR OTHERWISE INEFFECTIVE TRACTION CONTROL SYSTEM/PROGRAMMING. DESPITE EVEN PLANNING FOR THE POSSIBLE LOSS OF POWER, THIS HAS STILL RESULTED IN A NUMBER OF "NEAR MISS" SITUATIONS. A WARRANTY VISIT HAS BEEN SCHEDULED FOR THESE ISSUE AND WE WILL GLADLY PROVIDE THE RESULTS AND/OR OTHER UPDATES UPON REQUEST. WE ARE, HOWEVER, SERIOUSLY CONSIDERING SELLING THE VEHICLE AT A LOSS DUE TO THESE TWO ISSUES. *TR

ODI #10937587VEHICLE SPEED CONTROLCRASH

PULLED INTO PARKING SPACE IN A PARKING LOT VERY SLOWLY. VEHICLE WAS ALMOST PARKED.STEERING WHEEL WAS TURNED TO THE LEFT. VEHICLE SUDDENLY ACCELERATED, CONTINUED TO REV AND WOULD NOT STOP RIGHT AWAY WITH MULTIPLE APPLICATIONS OF THE BRAKE. IT RODE UP ONTO A CEMENT HANDICAP RAMP AND ITS RAILING AT THE HEAD OF THE SPACE .NOT INJURED, NO AIRBAG DEPLOYMENT, CAR SUSTAINED DAMAGE TO FRONT AND UNDERCARRIAGE. VEHICLE HAD LESS THAN 1200 MILES ON IT. NO ONE I TOLD WAS CONVINCED THAT I DIDN'T STEP ON THE GAS AND ASSUMED THAT MY FOOT MUST HAVE SLIPPED OFF THE BRAKE AND ONTO THE GAS PEDAL. I WAS READY TO BELIEVE IT MYSELF AND OWNED THAT IT MUST HAVE BEEN COMPLETELY MY FAULT. AFTER STUMBLING (AND I MEAN STUMBLING-WASN'T LOOKING FOR ANYTHING LIKE THIS) ACROSS REVIEWS AND COMMENTS THAT DESCRIBE EXACTLY WHAT HAPPENED TO ME, I FEEL VINDICATED. *TR

ODI #10936377POWER TRAIN

WHEN DOING A LOW SPEED TURN,AND DRIVE MODE SWITCH IS IN ECO MODE,WAY TOO MUCH LAG TIME BEFORE VEHICLE ACCELERATES.YOU PUSH ACCELERATOR PEDAL DOWN ,NORMALLY,AND VEHICLE DOES NOT SPEED UP ,INSTANTLY.SOMETIMES,IT IS A FULL SECOND BEFORE VEHICLE STARTS TO GAIN SPEED.THAT IS DANGEROUS WHEN VEHICLES ARE APPROACHING YOU.I HAVE HAD THE VEHICLE ONLY THREE WEEKS,AND THIS CAN BE EXTREMELY DANGEROUS.I TRADED IN A LIKE MODEL VEHICLE,WHICH WAS A 2013 YEAR,AND IT DID NOT HAVE THAT ISSUE IN ECO MODE.THIS ISSUE MUST BE FIXED.

ODI #10927069POWER TRAIN

INTERMITTENTLY SINCE PURCHASING THE VEHICLE ON 3/28/16, WHEN ACCELERATING FROM A STOP (EG. MERGING INTO TRAFFIC), USUALLY TURNING TO THE RIGHT OR LEFT, THE VEHICLE HESITATES FOR WHAT SEEMS TO BE MORE THAT A COUPLE OF SECONDS. THE HESITATION IS ENOUGH TO CAUSE PANIC THAT ONCOMING TRAFFIC WILL HAVE TO STOP ABRUPTLY TO AVOID A COLLISION. ON ONE OCCASION, THE VEHICLE WAS PULLED OFF THE SIDE OF THE ROAD TO GET OUT OF THE WAY OF TRAFFIC BECAUSE IT WOULD NOT ACCELERATE FAST ENOUGH. THE CONDITION IS VERY WORRISOME BECAUSE YOU NEVER KNOW WHEN IT WILL OCCUR, WE CAN'T SEEM TO MAKE IT HAPPEN ON COMMAND. THE 3.3L V6 IS VEY PEPPY WHEN EVERYTHING IS WORKING RIGHT, BUT YOU LOSE CONFIDENCE IN IT WHEN THESE HESITATION EVENTS OCCUR. ADDITIONALLY, WE HAVE NOTICED THAT THE VEHICLE HAS A HARD TIME SELECTING A GEAR WHEN DOWNSHIFTING WHILE MOVING AT AROUND 30-40 MPH. WHAT HAPPENS IS THE TRANSMISSION SEEMS TO STAY IN A "FLOAT" CONDITION FOR AN EXTENDED PERIOD OF TIME AND FINALLY WILL SELECT THE GEAR AND ACCELERATE. DON'T KNOW IF THE TWO CONDITIONS ARE RELATED, BUT BOTH ARE SCARY WHEN ACCELERATION DOESN'T HAPPEN WHEN YOU PRESS THE ACCELERATOR PEDAL. THE DATE OF WHEN THIS HAPPENED IS FOR THE MOST RECENT.

ODI #10925594POWER TRAIN,ENGINE

THE 2017 HYUNDAI SANTA FE LIMITED WILL BOG DOWN WHEN STARTING FROM A STOPPED OR LOW SPEED WHILE TRYING TO MERGE INTO TRAFFIC OR TURNING. THERE IS A SIGNIFICANT HESITATION - ALMOST TO THE POINT OF STOPPING WHILE MERGING - VERY SIGNIFICANT SAFETY ISSUE. BEEN AN ONGOING PROBLEM SINCE BOUGHT 5/31/16

ODI #10924105POWER TRAIN

I HAVE BEEN EXPERIENCING INTERMITTENT HESITATION WITH ACCELERATION (ESPECIALLY WHEN RESUMING SPEED AFTER SLOWING DOWN). I HAVE TAKEN CAR BACK TO DEALERSHIP 3 TIMES. THEY PERFORMED A COMPUTER UPDATE TO "RELEARN MY DRIVING STYLE" AND THEN THEY REPLACED THE TRANSMISSION. NOTHING HAS HELPED. I HAD THE TECH TEST-DRIVE WITH ME. HE FELT THERE WAS A SHIFT-LAG FROM 3-2, BUT SAID IT WAS NORMAL. I'M TOLD NOTHING ELSE CAN BE DONE UNTIL A RECALL IS ISSUED. I'VE HAD MY CAR 2 MONTHS (4000 MILES) AND IT HAS NEVER DRIVEN RIGHT SINCE I BROUGHT IT HOME. *TR

ODI #10919947POWER TRAIN

I HAVE HAD THE CAR 2.5 MONTHS AND AT LEAST ONCE A DAY THERE IS A MAJOR DELAY WHEN ACCELERATING FROM A STOP OR ROLLING STOP. THE CAR JERKS, AND DOES NOT ACCELERATE FOR A FEW SECONDS. THIS IS VERY DANGEROUS WHEN TURNING, GETTING ONTO THE FREEWAY, CHANGING LANES, ETC. I CAN NOT AFFORD TO HAVE MY CAR NOT ACCELERATE WHEN I PUSH ON THE GAS!! HOW IS THIS GOING TO BE FIXED? I SEE THERE HAVE BEEN COMPLAINTS ON THIS FOR MONTHS!

ODI #10916338POWER TRAIN

VEHICLE HESITATES WHEN PULLING OUT IN TRAFFIC FROM A TURN OR STOP LIKE IT'S NOT IN GEAR MOMENTARILY. VERY DANGEROUS, PLEASE FIX BEFORE SOMEONE IS KILLED. ALSO I HAVE ONLY 2100 MILES ON THE CAR AND I NOTICED THE PAINT HAS CHIPS ALL OVER THE HOOD, FRONT BUMPER,QUARTER PANELS. I DON'T KNOW IF HYUNDAI IS USING VERY CHEAP CLEAR COAT OR IF IT'S JUST TOO THIN, BUT AT THIS RATE THE PAINT WILL BE GONE IN A YEARS TIME.I OWN A 2011 SORENTO (BOUGHT NEW) THAT HAS LESS CHIPS ON IT. COME ON HYUNDAI FIX THESE ISSUES OR GET YOUR CARS OUT OF THE USA. ALL BRANDS HAVE ISSUES BUT IT'S HOW YOU RESOLVE THEM THAT MATTERS.

ODI #10914993POWER TRAIN

SANTA FE WILL STALL FROM A STOP WHEN MAKING A TURN ALSO WILL STALL AT A SLOW SPEED WHEN YOU TRY TO GIVE IT GAS THE DATE I PUT ON THIS FORM IS THE LAST TIME IT HAPPENED. THIS PROBLEM HAS HAPPENED BEFORE.

ODI #10910538POWER TRAIN

I BOUGHT A 2017 HYUNDAI SANTE FE TORBO ULTIMATE AND FOUND ON EXCELLERATION THERE WAS A BAD HESITATION. I WAS ALMOST KILLED WHEN GOING ON TO THE HIGHWAY, A TRACTOR TRAILER WAS FAR ENOUGHT AWAY FROM ME TO PULL OUT, BUT UPON STEPPING ON THE GAS THE CAR HESITATED SO BAD IT ALMOST STALLED, THEN THE TACH SHOT TO 6000 RPM'S AND IT TOOK OFF. THANK GOD I COULD PULL OVER OR I WOULD HAVE BEEN KILLED.

ODI #10910069POWER TRAIN,ENGINE

WE BOUGHT A 2017 SANTA FE SPORT WITH THE 2.0 T ENGINE IN JULY OF 2017. IT HAS ABOUT 5,000 MILES ON IT AND HAS NOW STARTED TO HESITATE BADLY WHEN TRYING TO ACCELERATE WHEN TURNING. IT SEEMS AS THOUGH IT EITHER LOSES POWER OR THE TRANSMISSION IS NOT IN THE CORRECT GEAR. THE RESULT IS A VERY DANGEROUS SITUATION WHEN TRY TO TURN ONTO A ROAD WITH TRAFFIC. WE ARE GOING TO CALL THE DEALERSHIP WERE WE PURCHASED THE CAR TO SEE IF THERE IS ANY FIX. I SEE FROM OTHER COMPLAINTS THIS IS TURNING OUT TO BE A COMMON ISSUE.

ODI #10909759POWER TRAIN

WHEN ACCELERATING AT LOW SPEEDS, THE VEHICLE DOES NOT SHIFT PROPERLY AND POSES DANGER. TOOK IT TO A DEALER AND CONFIRMED THAT THE VEHICLE DOES NOT SHIFT PROPERLY. SINCE IT DOES NOT THROW CHECK ENGINE LIGHT, DEALER SPECIFIED THAT THEY ARE NOT SUPPOSED TO FIX IT WITHOUT ANY CODE. THIS LOOKS REALLY DANGER.

ODI #10909499POWER TRAIN

WHEN ACCELERATING FROM A STOP AND ENTERING TRAFFIC, WHEN YOU PRESS ON ACCELERATOR THE TRANSMISSION DIS ENGAGES AND LEAVES YOU IN THE MIDDLE OF THE INTERSECTION WITH NO POWER AND PUTTING YOU IN DANGER OF BEING HIT. ONCE TRANSMISSION KICKS BACK IN, THE ENGINE REVS AND VEHICLE JOLTS. THIS IS VERY DANGEROUS AND WILL GET SOMEONE KILLED. HYUNDAI HAS TO ADDRESS THIS ISSUE.

ODI #10908323VEHICLE SPEED CONTROL

WHILE DRIVING OUR 2017 HYNDAI SANTA FE ON INTERSTATE 64 WITH THE CRUISE CONTROL SET AT 65 MPH THE TRANSMISSION WILL DOWN SHIFT TO 5TH AND THEN 4TH AND THEN 3RD GEAR WITH THE RPM ALMOST RED LINING. THIS IS WHILE GOING DOWN A SLIGHT DOWNGRADE. I'VE BEEN HAVING TO USE THE MANUAL MODE TO SHIFT BACK UP TO 6TH GEAR. WE CONTACTED THE LOCAL HYUNDAI DEALER WHO STATED THEY WERE AWARE OF THE PROBLEM BUT DID NOT HAVE A SOLUTION TO THE PROBLEM AT THIS TIME. I AM WORRIED ABOUT THE SAFETY OF THIS VEHICLE WITH THIS PROBLEM.

ODI #10907211POWER TRAIN

I HAVE A 2017 HYUNDAI SANTA FE LIMITED ULTIMATE AND LIKE MANY PEOPLE ACROSS THE USA THE CAR HAS HESITATION WHEN TRYING TO ACCELERATE AT SPEEDS BELOW 20 MPH. I HAD THE RECALL / REFLASH OF THE COMPUTER DONE ON 08/10/16 AND THE HESITATION IN TURNS IS A LITTLE LESS ABRUPT BUT STILL PRESENT AND INTERMITTENT. I NEVER HAD HESITATION WHEN 4TH GEAR DOWN SHIFTED TO 3RD GEAR GOING STRAIGHT BUT I NOW HAVE IT ALONG WITH HESITATION WHEN THE CAR DOWN SHIFTS FROM 3RD TO 2ND. I'VE CALLED HYUNDAI CUSTOMER SERVICE AND ASKED FOR A BUY BACK AND THEY TOLD ME CHRIS FROM REGIONAL WILL CALL ME BACK IN 3 TO 5 BUSINESS DAYS I'VE CALLED CUSTOMER SERVICE TWICE AND ASKED FOR AN UPDATE ON MY CASE ( CASE NUMBER 9309476) AND THEY JUST KEEP TELLING ME REGIONAL WILL CALL ME THAT WAS TWO WEEKS AGO. I HAVE NEVER ASKED FOR A BUY BACK ON ANY CAR AND I HAVE BEEN VERY PATIENT AS MANY PEOPLE HAVE BEEN ACROSS THE COUNTRY BUT AT THIS POINT I FEEL I AM GOING TO HAVE TO CONTACT A LAWYER THAT HANDLES LEMON LAWS TO GET ANY RESULTS. IN ADDITION HYUNDAI HAS NEVER ADDRESSED THE LACK OF AUDIBLE WARNING IN THE FRONT PASSENGER SEAT WHEN THE OCCUPANT DOES NOT FASTEN THEIR SAFETY BELT . GOOD LUCK TO ALL WITH SAME ISSUE.

ODI #10904637ENGINE

ENGINE STALLS AT ANY SPEEDS WHILE DRIVING. TECH AT DEALERSHIP COULD NOT FIND THE PROBLEM. DEALERSHIP STATED THEY NEVER HAD A PROBLEM LIKE THIS BEFORE. THE ENGINE IS A 2.0T WHICH WAS SUBJECT TO RECALLS FOR THE SAME PROBLEM. HYUNDAI CURRENTLY SETTLING CLASS ACTION SUIT FOR HYUNDAI SONATAS WITH THE SAME PROBLEM IN MODEL YEARS 2011-2014 2.0T ENGINES. SPEEDS WHEN OCCURRING 40-65 MPH. ELEVEN INCIDENTS SO FAR SINCE PURCHASING THE VEHICLE 4/8/2016.

ODI #10902038POWER TRAIN

HESITATION WHEN TURNING AND ACCELERATING FROM A STOP, AS YOU DO WHEN PULLING OUT INTO TRAFFIC. CAR NEARLY COMES TO A STOP. NEARLY HAD AN ACCIDENT AND I HAVE LESS THAN 1000 MILES ON ODOMETER. DOES THIS INTERMITTENTLY AND IS BAR TO RECREATE AT WILL. HAPPENS MOSTLY IN NORMAL MODE. NEED A RECALL AND FIX!!

ODI #10898638POWER TRAIN

THE TRANSSMISION FAILS TO SHIFT DOWN UPON COMING TO A ROLLING STOP, SUCH AS WHEN COMING TO A STOP AT A RED LIGHT, THEN THE LIGHT GOES GREEN AND YOU ACCELERATE, OR TURNING IN AN INTERSECTION AFTER COMING TO A NEAR STOP, OR AFTER TRAFFIC SLOWS AND YOU COME TO A NEAR STOP BEHIND A CAR, THEN TRAFFIC BEGINS TO MOVE AND YOU ACCELERATE OUT OF THE SLOW DOWN. UPON ACCELERATION, THE CAR INITIALLY DOES NOT RESPOND, THEN IMMEDIATELY FOLLOWING THE HESITATION, LURCHES FORWARD AS THE TRANSMISSION FINALLY SHIFTS TO A LOWER GEAR. THIS USUALLY OCCURS AT SPEEDS UNDER 10MPH. THE SITUATION IS DANGEROUS AS THE HESITATION IS NOT ONLY ABRUPT, BUT LEAVES YOU HANGING PRECARIOUSLY, MOMENTARILY DEAD IN THE WATER WHEN ACCELERATION IS NEEDED IN TRAFFIC. THIS PROBLEM HAS BEEN REPORTED TO THE MANUFACTURER. THE MANUFACTURER FEELS IT IS A SOFTWARE GLITCH. THE FREQUENCY OF THE PROBLEM IS INCREASING, AND MAY EVENTUALLY LEAD TO AN ACCIDENT. THE VEHICLE PERFORMS WELL OTHERWISE.

ODI #10898148POWER TRAIN,EXTERIOR LIGHTING

ON LOW SPEED TURNS (BELOW 20 MPH) THE ENGINE AND TRANSMISSION EXHIBIT A LOSS OF POWER. THIS JEOPARDIZES MY FAMILY'S SAFETY WHEN TURNING IN TRAFFIC. I HAVE OPENED A CASE WITH HYUNDAI AMERICA (#9484960) WHO LEFT ME A VOICEMAIL (STILL HAVE IT) STATING THERE IS A SOFTWARE UPDATE TO ADDRESS THE ISSUE I DESCRIBED. I HAD UPDATE #16-01-032 APPLIED ON 08/15/2016. HOWEVER, THE ISSUE IS TILL PRESENT. I ALSO JUST DISCOVERED THAT WHEN TOWING A TRAILER THE RIGHT TURN SIGNAL DOES NOT WORK. THIS IS ANOTHER SAFETY ISSUE. ADDITIONALLY THE LIGHTS OF THE TRAILER CONSTANTLY RUN EVEN WHEN THE POWER IS COMPLETELY OFF. LASTLY THE HARNESS WHERE THE TRAILERS ELECTRICAL PLUGS INTO ON THE VEHICLE, POPS OUT OF PLACE WHEN PLUGGING IT IN. IN TURN CAUSING ME TO RESEAT THE VEHICLES HARNESS EACH TIME. I WANT OUT OF THIS VEHICLE BUT THEY WILL NOT OFFER ME A BUY BACK. I PLAN TO CONTACT A LEMON LAW ATTORNEY AS I AM UNABLE TO RECEIVE HELP OTHERWISE.

ODI #10897714ELECTRONIC STABILITY CONTROL (ESC)

PURCHASED A HYUNDAI SANTA FE AWD TURBO IN MAY 2016, WITHIN THE FIRST 3 MONTHS THE TRACTION ASSIST HAS TRIGGERED CAUSING THE POWER TRAIN TO LOOS POWER FOR 10-15 SECONDS A TOTAL OF 5 TIMES. EACH TIME THIS HAS HAPPENED IT HAS BEEN FROM A STOP AND TURNING ONTO ANOTHER STREET AND OR U TURN ALL UNDER 30MPH, HAVE HAD IT TO THE DEALER 3 TIMES AND HAVE CONTACTED HYUNDAI DIRECTLY AND THEY CAN NOT FIND ANYTHING WRONG. I CAN REPRODUCE THE ISSUE IF I RUN OVER PART OF THE CURB OR A HARD BUMP. I FEEL THIS IS A HUGE SAFETY ISSUE IF THE SUV LOOSES POWER FOR 10-15 SECONDS WHEN PULLING OUT.

ODI #10895870SEAT BELTS

I PREVIOUSLY PUT IN A COMPLAINT ABOUT THE FRONT PASSENGER SEAT ON MY 2017 SANTE FE. WHEN SOMEONE SITS IN THE FRONT PASSENGER SEAT AND DOES NOT PUT THERE SEAT BELT ON NO AUDIBLE WARNING SOUND WARNS THEM TO BUCKLE THE SEAT BELT. I SEE THAT HYUNDAI HAS A FIX FOR THE DRIVERS SEAT AUDIBLE WARNING (06-01-013) BUT NO FIX FOR THE PASSENGER SEAT. HYUNDAI COULD YOU PLEASE COME UP FIX FOR THE PASSENGER SIDE.

ODI #10896173POWER TRAIN

WHEN ACCELERATING AFTER SLOWING DOWN TO EITHER MAKE A LEFT OR RIGHT TURN CAR LOSES POWER TO THE ENGINE. IT APPEARS THAT THE CAR IS HESITATING TO ACCELERATE AND CAN BE VERY DANGEROUS WHEN ENTERING THE HIGHWAY. THIS CAN BE VERY FATAL ESPECIALLY FOR DRIVERS UNAWARE OF THIS ISSUE. IF IT PRESENTS ITSELF AT THE WRONG TIME CAN LEAD TO A VERY SERIOUS ACCIDENTS WITH POTENTIAL FATALITIES. THIS HAS HAPPENED SINCE THE CAR WAS PURCHASED IN MAY 2016 CURRENTLY CAR HAS OVER 1600 MILES (3 MONTHS OWNED). POTENTIAL RE-FLASHING OF AUTOMOTIVE COMPUTER IS REQUIRED. COULD BE PART OF THE TRACTION CONTROL SYSTEM AND THE CARS ROLL OVER SENSORS WHICH CAN BE CONTRIBUTING. HYUNDAI HAS TO RESEARCH THIS BEFORE SOMEONE GETS INJURED.

ODI #10894366POWER TRAIN

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS ACKNOWLEDGED, BUT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

ODI #10892948POWER TRAIN

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. AFTER PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO SHIFT THE GEAR OUT OF PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER AND THE INSTRUMENT CLUSTER WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SMART JUNCTION BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ASSISTED THE DEALER WITH THE DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

ODI #10889259POWER TRAIN

THE CARE HAS LESS THAN 200 MILES ON IT. IT HAS A SERIOUS HESITATION PROBLEM WHEN SLOWING DOWN AND THEN ATTEMPTING TO ACCELERATE. THIS HAS CAUSED ME A COUPLE OF NEAR COLLISIONS WHEN SLOWING DOWN THROUGH AN INTERSECTION AND THEN ATTEMPTING TO DRIVE THROUGH. THE CAR WILL NOT RESPOND IMMEDIATELY TO MAY ATTEMPT TO ACCELERATE. THERE ARE NUMEROUS OTHER COMPLAINTS OF THIS MAKE AND MODEL (I HAVE THE SANTA FE ULTIMATE VERSION).

ODI #10887903POWER TRAIN,ENGINE

SOMETIMES AFTER SLOWING TO MAKE A TURN THE CAR'S ENGINE SEEMS TO "STUMBLE" FOR A SECOND BEFORE ACCELERATION CAN BEGIN. COMES AS A SURPRISE AND BECAUSE OF THE HESITATION CATCHING ME OFF-GUARD I AM PITCHED FORWARD IN MY SEAT. NOTHING CATASTROPHIC, BUT VERY ANNOYING AND COULD BE DANGEROUS TO A DRIVER NOT KNOWLEDGEABLE ABOUT THIS PROBLEM. THIS IS A BRAND NEW CAR AND I NOTICED THIS PROBLEM AFTER ONLY A DAY OR TWO OF OWNERSHIP. I SUSPECT THIS IS A SOFTWARE ISSUE AND CAN BE FIXED WITH A REFLASH OF THE ECU, BUT THAT'S JUST MY BEST GUESS. HAVE NOT CONTACTED THE DEALERSHIP YET, BUT THOUGHT I'D FILE THIS COMPLAINT FIRST TO SEE IF A RECALL CAN BE ISSUED TO FIX THIS PROBLEM.

ODI #10886199POWER TRAIN

HESITATES WHEN TAKING OFF. JERKS AT ABOUT 10 MPH AND THEN AGAIN AT ABOUT 20 MPH BUT NOT AS BAD AS AT 10 MPH. HESITATES WHEN GIVEN GAS AFTER JERKING. FEELS AS IF I HAVE GOT TO ABOUT 10 MPH THEN SLAMMED ON MY BREAKS BEFORE IT WILL START TO GO AGAIN. I'M SCARED TO TRY AND PULL OUT INTO BUSY TRAFFIC. I AM WORRIED I WILL GET HIT DUE TO NOT BEING ABLE TO DEPEND THAT IT WILL GO WHEN I'M TRYING TO GO.

ODI #10886262POWER TRAIN

I AM EXPERIENCE A HESITATION IN THE ACCELERATION FROM EITHER A DEAD STOP OR A ROLLING STOP. WHEN THE ACCELERATOR IS PUSHED, THERE IS A 1-2 SECOND DELAY IN POWER. THE ENGINE APPEARS TO CUT OUT AND THEN IT KICKS IN AND TAKES OFF. THE FIRST HAPPENED WITH 50 MILES ON THE CAR AND HAS HAPPENED OVER TWO DOZEN TIMES OVER THE NEXT 3700 MILES. NOT ONLY IS IT VERY ANNOYING, BUT HAS BEEN DANGEROUS WHEN TRYING TO ENTER A LANE TO GET UP TO SPEED WITH TRAFFIC.

ODI #10885239UNKNOWN OR OTHER

VEHICLE HESITATES WHEN ENTERING FLOW OF TRAFFIC FROM A STOP OR A TURN.

ODI #10884516POWER TRAIN

THE VEHICLE :"CHOKES" OUT AT LOW SPEED OFTEN WHEN TURNING A CORNER OR FROM A SLOW START. I TOOK THE VEHICLE INTO THE DEALER AND THEY RAN DIAGNOSTICS AND DECLARED THEY DETECTED NO PROBLEM. HOWEVER, THE PROBLEM STILL EXISTS AND MAY CAUSE AN ISSUE IF ACCELERATION IS REQUIRED.

ODI #10884368ELECTRICAL SYSTEM,AIR BAGS,SEATS

IN THE AFFECTED VEHICLE, THE WIRES IN THE CAN WIRING HARNESS ASSEMBLY AND AIRBAG WIRING HARNESS ASSEMBLY MAY BE DAMAGED BY THE PASSENGER SEAT'S HEIGHT ADJUSTER MECHANISM. A METAL 3RD PARTY POWER INVERTER WAS POSITIONED UNDERNEATH THE PASSENGER SEAT. PRIOR SEAT ADJUSTMENTS CAUSED THE SHEATH AROUND THE HARNESSES TO BECOME BARE, EXPOSING THE ELECTRICAL WIRING. THE METAL POWER INVERTER BECOME LODGED AGAINST THE WIRING CAUSING A SHORT IN THE WIRING AND CAUSING THE ENTIRE VEHICLE'S ELECTRICAL SYSTEM TO FAIL. THE EPB (ELECTRONIC PARKING BREAK) BECAME ENGAGED AND IT WAS IMPOSSIBLE TO DRIVE THE VEHICLE. ALTHOUGH ACKNOWLEDGE THAT THE 3RD PARTY POWER INVERTER WAS UNDER THE SEAT, THE VEHICLE HAD BEEN DRIVEN 4 TIMES WITH IT UNDER IT, TOTALING LESS THAN 800 MILES. IT IS NOT KNOWN HOW LONG IT WOULD TAKE FOR THAT BOX TO RUB AGAINST THE SHEATH ON THE HARNESS AND BARE THE WIRING, THEREFORE IT IS SUSPECTED THAT THE POWER SEAT ADJUSTER CAUSED THE WIRES TO BECOME BARE AND THAT RECALL #141 SAFETY CAMPAIGN #16V145000 MAY NOT HAVE BEEN PROPERLY RESOLVED. WE BELIEVE THE SEAT ADJUSTER CAUSED THE WIRES TO BECOME BARE, PRIOR TO THE INVERTER BEING PLACED UNDER THE SEAT. THE INVERTER WAS POSITIONED SUCH THAT IT WASN'T MAKING CONTACT WITH THE BARE WIRE, UNTIL THE SEAT WAS ADJUSTED ON 7/2/2017. THE CAR WAS NOT DRIVEN ON 7/3/2016. THE INCIDENT OCCURRED ON 7/4/216 AS THE VEHICLE WAS DRIVEN ACROSS RAILROAD TRACKS. IT IS BELIEVED THE INVERTER WAS THEN JARRED AGAINST THE BARE WIRE, CAUSING THE SHORT. THE DEALERSHIP HAS NOT VALIDATED THIS; THEY ARE SUGGESTING IT WAS THE INVERTER THAT CAUSED THE WIRES TO BECOME BARE. OUR OPINION IS THAT THE INVERTER WAS NOT THERE LONG ENOUGH TO CAUSE THAT WIRING TO BECOME BARE. IT WASN'T UNTIL I DISCOVERED THIS PREVIOUS RECALL THAT EVERYTHING STARTED TO MAKE SENSE. IT IS A $5,300.00 REPAIR BECAUSE THE OTHER WIRES INVOLVED THAT ARE BARE ARE FOR THE AIRBAGS.

ODI #10883699POWER TRAIN,VEHICLE SPEED CONTROL

BRAND NEW VEHICLE (1600 MILES) HESITATES WHEN I GO FROM A COMPLETE STOP AND START TO ACCELERATE AT LOW SPEEDS. MAINLY NOTICE IT WHEN TAKING A CORNER. IT SEEMS AS IF IT HAS TROUBLE SELECTING THE GEAR AND ONCE IT DOES, IT LURCHES FORWARD. DANGEROUS WHEN PULLING OUT INTO TRAFFIC AS THE HESITATION PUTS YOU IN THE MIDDLE OF THE ROAD JUST A LITTLE TOO LONG FOR COMFORT. ALSO, MY TRACTION CONTROL LIGHT WILL COME ON AROUND CERTAIN CORNERS AND LEAVES ME WITHOUT CONTROL OF THE CAR. ALSO ANOTHER SAFETY ISSUE AS AGAIN THE CAR HESITATES OR LOCKS UP BECAUSE OF THIS FEATURE AND DOESN'T ALLOW ME TO DRIVE FORWARD AS I WISH. IT'S THE MIDDLE OF THE SUMMER WITHOUT ANY RAIN AND DEFINITELY NO SNOW ON THE GROUND (I'D SAY PERFECT ROAD CONDITIONS) SO NO REAL REASON WHY MY TRACTION CONTROL SHOULD BE TURNING ON AROUND CORNERS. VERY CONCERNED ABOUT THIS ISSUE! ALSO, I SHOULD NOTE THAT THESE ISSUES HAVE BEEN HAPPENING LONG BEFORE 1600 MILES. I NOTICED THEM THE FIRST WEEK OR SO THAT I TOOK THE VEHICLE HOME SO DEFINITELY LESS THAN 500 MILES AS I BOUGHT IT NEW. FOR A BRAND NEW, FAIRLY EXPENSIVE VEHICLE I SHOULDN'T HAVE TO FEEL LIKE MY CONFIDENCE IN IT'S BASIC PERFORMANCE IS COMPROMISED.

ODI #10882533POWER TRAIN

WHEN DEPRESSING THE ACCELERATOR AT SPEEDS LESS THAN ABOUT 10MPH, THE VEHICLE HAS A VERY SIGNIFICANT HESITATION/ENGINE STUMBLE - ABOUT 2 SECONDS WHEN THE VEHICLE IS COMPLETELY NON-RESPONSIVE AND BOGS DOWN. HAPPENS EVERY TIME AT LOW SPEED TURNS, AND IS DANGEROUS WITH VEHICLES BEHIND. OWNED A 2014 HYUNDAI SANTA FE SPORT 2.0 TURBO AND NEVER HAD AN ISSUE WITH IT. I HOPE AND PRAY THEY CAN FIX THIS ISSUE BECAUSE THIS VEHICLE HAS A LOT TO OFFER BUT THIS PROBLEM TAKES AWAY FROM ALL OF IT. ALSO RECEIVED A SURVEY FROM HYUNDAI ENGINEERS AND IN THE "ENGINE" CATEGORY THE ONLY COMPLAINT TO PICK FROM WAS "ENGINE STUMBLES" COINCIDENCE OR ARE THEY WORKING TO RESOLVE THIS ISSUE?

ODI #10882621POWER TRAIN

2017 SANTA FE SE 3.3L V-6 (3 ROW) FREQUENTLY HESITATES/STUMBLES BADLY WHEN GIVEN NORMAL ACCELERATION AT 5-15 MPH. WHEN SLOWING DOWN OR ROLLING STOP, VEHICLE SEEMS NOT TO DOWNSHIFT FROM 3RD GEAR TO 2ND GEAR CORRECTLY. CAR IS UNRESPONSIVE FOR 1-3 SECONDS, THEN THERE IS A DELAY AND LURCHING FORWARD AS THE CAR FINALLY DOWNSHIFTS AND ACCELERATES. I HAVE HAD A NUMBER OF DANGEROUS CIRCUMSTANCES WHERE THE CAR STUMBLED JUST AS I WAS ACCELERATING TO MERGE WITH FASTER TRAFFIC. THE SELLING DEALER DROVE THE CAR AND COULD NOT FIND A PROBLEM OR AN ERROR CODE IN ANY OF THE ONBOARD SYSTEMS. PROBLEM OCCURS IN ALL 3 DRIVE MODES. PROBLEM BECAME VERY NOTICEABLE AT APPROXIMATELY 200 MILES. CAR NOW HAS 1300 MILES. PROBLEM HAS NOT IMPROVED OR CHANGED SINCE I PURCHASED THE CAR NEW IN APRIL, 2016.

ODI #10882834POWER TRAIN

TRANSMISSION NOT DOWN SHIFTING WHEN RE THROTTLING OUT OF CORNERS AS IN TURNING AND WHEN TRYING TO CROSS TRAFFIC, YOU SLOW DOWN THAN HIT THE GAS AND IT FEELS LIKE IT'S IN A HIGH GEAR ,YOU SLOWLY CREEPS OUT INTO ON COMING TRAFFIC WAITING FOR THE DOWN SHIFT TO PUT YOU INTO 1 ST GEAR SO YOU WON'T BE KILLED BY ON COMING FLOW, VERY DANGEROUS, VEHICLE ONE WEEK OLD

ODI #10882414ENGINE

FROM STOP, OR NEAR STOP, ENGINE CUTS OUT (STUMBLES) DURING NORMAL ACCELERATION.

ODI #10882262POWER TRAIN

TRANSMISSION HESITATES BADLY FOR ABOUT 1-2 SECONDS BEFORE GOING INTO GEAR TO MOVE CAR AFTER COMING TO COMPLETE/ROLLING STOP OR IN SLOW TURNS. TRANSMISSION DOES THIS ONLY INTERMITTENTLY. THIS CAN BE DANGEROUS FOR MERGING INTO TRAFFIC ON HIGHWAY OR STREETS DUE TO FACT THAT CAR WILL NOT RESPOND IMMEDIATELY TO DRIVER ACCELERATION INPUT. THIS IS AN ONGOING PROBLEM SINCE WE BOUGHT THE CAR BRAND NEW 3 WEEKS AGO.

ODI #10881942AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKESCRASH

ON APRIL 15, OUR BRAND NEW SANTA FE WAS INVOLVED IN AN ACCIDENT. WHILE DRIVING IN LOW SPEED TRAFFIC SUDDENLY, WHILE MY FIANCE REAR ENDED SOMEONE. TO THIS DAY SHE CANNOT FIGURE OUT WHAT HAPPENED. SHE IS A CAREFUL DRIVER, DOES NOT SPEED AND KNOWS THAT THE AREA WERE SHE WAS DRIVING IS HIGH TRAFFIC AND WAS COMING UP TO A RED LIGHT. BOTH OF HER HANDS WERE ON THE WHEEL AND SHE WASN'T ON A PHONE OR ANYTHING. SHE BELIEVES SHE HIT THE BREAKS, AND AS STATED BEFORE STILL DOES NOT KNOW WHAT HAPPENED. AFTER READING THESE COMPLAINTS WE ARE WONDERING IF WE HAD THE SAME ISSUE AS SOMEONE ELSE WHO REPORTED AND IS THE CAUSE OF THE ACCIDENT. WE FIGURED WE WOULD REPORT THIS. WE ARE ALSO WONDERING IF OTHER PEOPLE ARE HAVING SIMILAR ACCIDENTS SINCE THERE HAS BEEN A MAJOR ISSUE GETTING PARTS TO REPAIR SAID CAR (CAR HAS NOW BEEN OFF THE ROAD FOR 11 WEEKS MOST PARTS REQUIRED FOR REPAIR HAVE BEEN EXTERNALLY BACKORDERED AND HYUNDAI HAS BEEN EXTREMELY UNHELPFUL TO HELP US GET OUR CAR REPAIRED). THE CONSUMER STATED THE VEHICLE LUNGED FORWARD, WHILE SLOWLY DEPRESSING THE BREAKS. THE MANUFACTURER WAS NOTIFIED. UPDATED 11/2/2017*JS

ODI #10876072POWER TRAIN

I HAVE A 2017 SANTE FE LIMITED ULTIMATE AND WHEN SLOWING DOWN TO BETWEEN 10 TO 15 MPH AND THEN TRYING TO ACCELERATE THE 3.3 LITER MOTOR 6 SPEED TRANSMISSION HESITATES WHEN DOWN SHIFTING FROM 3RD GEAR TO 2ND GEAR. THIS HESITATION LEFT ME IN INTERSECTIONS A FEW SECONDS LONGER THAN I SHOULD HAVE BEEN MAKING THE CARS COMING FROM THE OPPOSITE DIRECTION DANGEROUSLY CLOSE TO ME. I'VE BEEN TO TWO HYUNDAI DEALERSHIPS AND AFTER TEST DRIVING THE CAR WITH ME THE HYNDAI MECHANICS TOLD ME THIS WAS THE WAY THE CARS WERE DESIGNED AND WITHOUT CODE LIGHTS COMING ON THEY COULD NOT FIX THE CAR. HEARING THIS FROM HYUNDAI MECHANICS WAS NOT CONFIDENCE INSPIRING TO LEARN THAT WITHOUT A CODE LIGHT COMING ON THEY COULD NOT FIND OR FIX A PROBLEM. ALSO AT HIGHWAY SPEEDS IF YOU STEP DOWN ON THE GAS TOO FAR THE CAR WILL DOWN SHIFT TO MUCH AND THE MOTOR WILL REV UP TO 6000 RPMS RESULTING THE CAR NOT ACCELERATING. I HAD A 2011 SANTE FE GLS WITH A 6 CYLINDER MOTOR AND IT SEEMED TO BE MORE RESPONSIVE THE TRANSMISSION FOR THAT YEAR SEEMED BETTER MATCHED FOR THE MOTOR AND WORKED FLAWLESSLY. HOPEFULLY HYUNDAI FINDS A FIX/UPDATE FOR THIS PROBLEM BECAUSE THERE IS A LOT TO LIKE ABOUT THIS CAR.

ODI #10876079SEAT BELTS

I HAVE A 2017 HYUNDAI SANTE FE LIMITED ULTIMATE AND WHEN A PASSENGER SITS IN THE FRONT PASSENGER SEAT AND DOES NOT HAVE THERE SEAT BELT FASTENED NO AUDIBLE WARNING SOUND ALARMS TELLING THEM TO FASTEN THERE SEAT BELT. I HAVE GONE TO A HYUNDAI DEALERSHIP AND THE MECHANIC TOLD ME THAT THE AUDIBLE ALARM ONLY GOES OFF IF THE DRIVER DOESN'T HAVE THEIR SEAT BELT FASTENED. THIS DOES NOT SEEM RIGHT TO ME THEY ALSO TOLD ME THAT THEIR IS NO RECALL ON MY VEHICLE FOR THIS PROBLEM. I CALLED HYUNDAI CUSTOMER SERVICE ( 800 633-5151) AND THEY TOLD ME THE SAME THING THAT THEIR IS NO RECALL ON MY VEHICLE FOR THIS PROBLEM. ALTHOUGH I DID READ ON THE NHTSA WEBSITE THAT THEIR WAS A RECALL FOR THIS PROBLEM. I'M GETTING VERY FRUSTRATED WITH HYUNDAI.

ODI #10875961POWER TRAIN

PURCHASED NEW ON APRIL 17TH OF THIS YEAR. VEHICLE CONTINUALLY HAS A PROBLEM ACCELERATING FROM LOW SPEED....ROUGHLY BETWEEN 2 AND 10 MILES AN HOUR. IF YOU SLOW DOWN BUT DO NOT COME TO A COMPLETE STOP THE VEHICLE WILL HAVE A LONG PAUSE THEN LURCH INTO CORRECT GEAR. RENDERS CAR NEARLY UNDRIVEABLE AT LOW "PARKING LOT" TYPE SPEEDS. DEALER STATES THAT WITHOUT A CHECK ENGINE LIGHT THERE IS NO PROBLEM. CLEARLY THERE IS SOME SORT OF PROBLEM AS EVERY COMPLAINT I SEE IS REGARDING THIS EXACT SAME ISSUE. HYUNDAI NEEDS TO FIX THIS OR I WILL TERMINATE MY LEASE AND SEEK REIMBURSEMENT FOR MONEY SPENT ON THIS VEHICLE.

ODI #10875498VEHICLE SPEED CONTROL

WHEN DEPRESSING THE ACCELERATOR AT SPEEDS LESS THAN ABOUT 10MPH, THE VEHICLE HAS A VERY SIGNIFICANT HESITATION - ABOUT 2 SECONDS WHEN THE VEHICLE IS COMPLETELY NON-RESPONSIVE. HAPPENS EVERY TIME AT LOW SPEED TURNS, AND IS DANGEROUS WITH VEHICLES BEHIND.

ODI #10874870POWER TRAIN

WHEN SLOWING DOWN THEN ACCELERATING TO A HIGHER SAY (SAY IN STOP AND GO TRAFFIC) THE TRANSMISSION FREQUENTLY LUGS AND STRUGGLES TO SELECT A GEAR, RESULTING IN A SIGNIFICANT ACCELERATION DELAY. THIS POSES A SAFETY ISSUE AS A DELAY IN ACCELERATION COULD LEAD TO A COLLISION. THIS HAS BEEN AN ISSUE SINCE THE CAR WAS NEW.

ODI #10874600ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINEFIRE

I BOUGHT THE VEHICLE ON 5/7/16. ON 6/2/16 I WAS DRIVING ON HIGHWAY 395 WHEN I NOTICED SMOKE COMING OUT OF THE ENGINE COMPARTMENT. THE CAR STARTED LOSING POWER AND EVENTUALLY DIED. WHEN I GOT IT PULLED OVER TO THE SIDE OF THE ROAD I NOTICED FLAMES COMING OUT FROM THE FRONT OF THE ENGINE. I GRABBED WHAT I COULD AND GOT OUT OF THE CAR. WITHIN 5 MIN THE FRONT OF THE CAR WAS ENGULFED IN FLAMES. I HAD APPROXIMATELY 675 MILES ON IT. I HAVE CONTACTED HYUNDAI BUT THEY HAVE NOT RESPONDED TO ME. I ORDERED A COPY OF THE POLICE REPORT BUT HAVE NOT RECEIVED IT YET. I HAVE PICTURES THAT I HAVE ATTACHED. I AM CONCERNED ABOUT THIS HAPPENING TO OTHER PEOPLE. THANKFULLY I DIDN'T HAVE GRANDKIDS IN THE CAR, I'M NOT SURE I WOULD HAVE BEEN ABLE TO GET THEM OUT.

ODI #10874645VEHICLE SPEED CONTROL

THE CAR APPEARS TO HESITATE UPON ACCELERATION FROM A LOW SPEED, MOST NOTICEABLY COMING OUT OF TURNS. THE HESITATION IS RANDOM AND JERKS THE CAR FORWARD AND BACK. I TOOK IN FOR SERVICE AND THEY SAY NO FIX IS AVAILABLE. DEALER SAID IT WAS NOT A SAFETY ISSUE BUT A SATISFACTION ISSUE. THAT IS A FALSE STATEMENT, AS IT IS INDEED A HUGE SAFETY ISSUE. OTHERS HAVE INDICATED A SIMILAR PROBLEM AS WELL IN THE SANTA FE ONLINE FORUMS (HTTP://WWW.SANTAFEFORUMS.COM/ACCELERATION-ISSUES-T10953.HTML?S=8588CA5231ADDA19BDA5C53064AE9CC8&AMP;T=10953)

ODI #10871095SERVICE BRAKES

TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE ACCELERATED AGGRESSIVELY. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL MULTIPLE TIMES FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE FOUND. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS NOT AVAILABLE.

ODI #10864220POWER TRAIN

WHILE IN SLOW SPEEDS, THE TRANSMISSION STRUGGLES TO SELECT THE PROPER GEAR. CAUSING THE VEHICLE TO ACCELERATE FASTER TAN NORMAL, SPECIALLY WHILE TURNING AFTER REDUCING SPEED. YOU HAVE TO CONTROL THE ACCELERATION USING YOUR DRIVING EXPERIENCE, HOWEVER THIS IS NOT SAFE AT ALL. TESTED USING, ECO, NORMAL AND SPORT DRIVING MODES, THE ONLY TIME I COULDNT REPRODUCE THE ISSUE WAS WHILE ON SPORT MODE (I WANT TO DRIVE ON ECO WHILE IN THE CITY) HOPEFULLY HYUNDAI WILL TACKLE THIS ISSUE.

ODI #10863766POWER TRAIN

THERE IS A RECURRING ISSUE WITH THE TRANSMISSION WHERE IN LOW OR SLOW SPEED SITUATIONS WHEN YOU APPLY POWER THE TRANSMISSIONS STUTTERS OR STUMBLES. IT IS MOST PREVALENT WHEN TURNING IN AN INTERSECTION ACROSS ONCOMING TRAFFIC WHERE YOU NEVER QUITE STOP OR WHEN ROLLING AT STOP SIGN. WHEN YOU APPLY THROTTLE THE CAR SHIFT LOGIC SEEMS CONFUSED AT WHAT GEAR TO GO INTO SO IT JUST SITS THERE OR LURCHES, THEN TO GET GOING YOU HAVE TO APPLY FULL THROTTLE SO IT PICKS THE CORRECT GEAR TO ACCELERATE IN. THE CAUSES A HIGH SPEED REACTION IN THE VEHICLE, WHICH IS NOT SAFE EITHER. THIS VEHCILE HAS THREE DRIVING MODES. THE DEFAULT, NORMAL SETTING. ECON, AND SPORT. SPORT SETTING SEEMS TO CORRECT THIS SAFETY ISSUE, BUT IT HAS TO BE TURNED ON EACH TIME THE CAR IS RESTARTED. SPORT MODE THEN LOCKS OUT OVERDRIVE SO YOU MUST THEN PHYSICALLY RETURN THE CAR TO NORMAL MODE TO GET IT TO RETURN TO 6TH GEAR OR OVERDRIVE. I HAVE BEEN DRIVING MORE THAN 23 YEARS AND HAVE HAD PROBABLY 40 DIFFERENT VEHICLES, THIS TRANSMISSION RENDERS THE VEHICLE NEARLY UNDRIVABLE IN SOME SITUATIONS. IN CERTAIN SCENARIOS WHEN YOU REALLY NEED THE VEHICLE TO ACCELERATE IT MAY NOT AND YOU MAY BE HIT BY ONCOMING TRAFFIC, A TRAIN ETC. THIS HAS BEEN AN ISSUE SINCE THE CAR WAS DRIVEN OFF THE LOT.

CriticalEGR issue detected

Head gasket failure and engine overheating — EGR cooler failure is the leading cause of catastrophic engine failure on diesel engines

CriticalTIMING CHAIN issue detected

Valve and piston damage — timing chain/belt failure causes immediate catastrophic engine damage at any speed

HighABS issue detected

Loss of brake assist and ABS in emergency — can significantly extend stopping distances

Annual complaints and reliability score for HYUNDAI Santa Fe — recall years marked in red
0105209050100201720162022201620182020202220242026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 906 total NHTSA complaints filed over 11 years, with the worst year being 2023 (209 complaints, including 2 crash reports).

The amber reliability line averaged 10/100 across the vehicle's life — dropping as low as 10 in 2016 when complaint severity peaked.

The recalls (red dashed lines) were issued in the same year or before complaints peaked, suggesting the manufacturer identified and acted on the defect relatively quickly.

Red dots on the amber line flag 9 years (2016, 2017, 2018, 2019, 2021, 2022, 2023, 2024, 2025) where complaints included crash events — these are the highest-severity incidents in the dataset.

ACTIVEEXTENDED WARRANTYTT037 / SC158
Hyundai/Kia Theta II Engine Extended Warranty
Engine – Theta II 2.0T / 2.4L GDI (Long Block)
COVERAGE:10 years / 120,000 miles from original sale date

Theta II 2.0T and 2.4L GDI engines suffer from connecting rod bearing failure due to insufficient lubrication, causing a knocking noise and potential engine seizure. Hyundai and Kia extended the powertrain warranty on affected vehicles to 10 years / 120,000 miles following NHTSA investigations and class action lawsuits. Owners should also install the Engine Knock Sensor Detection System (KSDS) software update.

HOW TO CLAIM: Visit any authorized Hyundai or Kia dealer. Request the KSDS software update (free) and verify your VIN qualifies for the extended engine warranty under Technical Service Campaign TT037 (Hyundai) or SC158 (Kia). If you previously paid out-of-pocket for an engine replacement, you may be eligible for reimbursement.

Coverage eligibility depends on your VIN, original sale date, and current mileage. Always verify with an authorized dealer or manufacturer customer service — programs may have been updated since this database was compiled.

Details & Analysis
Financial
$46,114
~$769/mo over 5 yrs
$0.4/mi
cost per mile
Fuel
$10,000
Insurance (est.)
$7,500
Maintenance
$17,500
Repair Risk Buffer
$6,000
Depreciation
$5,114

Estimated 5-year cost of ownership: $46,114 (~$769/mo). Repair risk buffer is standard due to vehicle risk profile.

6 open recalls (unverified repair status)−$3,000
4 recalls over 2 years old — likely uncompleted−$1,600
Total recommended deduction−$4,600
1 critical inspection item must be resolved before purchase. Do not skip these checks.
CRITICAL
Inspect engine bay for heat damage, melted wiring, and fire suppressor residue
This model has a high fire risk signal from recalls or complaints. Look for signs of prior heat events near the engine or battery.
HIGH
Inspect for egr issue detected — ask for repair records
Head gasket failure and engine overheating — EGR cooler failure is the leading cause of catastrophic engine failure on diesel engines
HIGH
Inspect for timing chain issue detected — ask for repair records
Valve and piston damage — timing chain/belt failure causes immediate catastrophic engine damage at any speed
HIGH
Inspect for abs issue detected — ask for repair records
Loss of brake assist and ABS in emergency — can significantly extend stopping distances
HIGH
Verify recall TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS has been repaired
Recall on record for: Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. The affected vehicles have a tire pr
HIGH
Verify recall LATCHES/LOCKS/LINKAGES:HOOD:LATCH has been repaired
Recall on record for: Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected ve
HIGH
Verify recall ENGINE AND ENGINE COOLING:ENGINE has been repaired
Recall on record for: Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft
HIGH
Verify recall ELECTRICAL SYSTEM:WIRING has been repaired
Recall on record for: Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to
HIGH
Verify recall SEAT BELTS:FRONT:WARNING LIGHT/DEVICES has been repaired
Recall on record for: Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 20
MEDIUM
Test drive and inspect: ENGINE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: SEATS
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.
15%
18-month
28%
2-year
Low Probability
Cumulative 2-year risk: 28%

15% baseline recall probability — no strong indicators of an imminent recall.

  • Multiple prior recalls — pattern of safety issues on this model

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions
Full Coverage
$1,560–$1,990/yr
~$130–$166/mo
Liability Only
$530–$680/yr
~$44–$57/mo
Category: MainstreamHigh surcharge risk
9-year-old vehicle: −7% (moderate depreciation)

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

HYUNDAI has been fined $131M+ by NHTSA. Most recently in 2022: Failure to promptly recall vehicles with engine fire risk.

2020$81MFailure to recall vehicles with Theta II engine defect in a timely manner
2022$50MFailure to promptly recall vehicles with engine fire risk

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Vehicle Identity

VINKM8SNDHF7HU219533
Model Year2017
MakeHYUNDAI
ModelSanta Fe
TrimGLS
SeriesWagon Body Type
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)

Body & Configuration

Body StyleSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Doors4
Drive Type4WD/4-Wheel Drive/4x4
Fuel TypeGasoline

Engine

Engine Cylinders6
Displacement (L)3.3
Horsepower290

Manufacturer

ManufacturerHYUNDAI MOTOR CO
Assembly CityULSAN
Assembly CountrySOUTH KOREA

VIN Structure

WMI (Chars 1–3)KM8
Check Digit (Char 9)7
Model Year Code (Char 10)H
Plant Code (Char 11)U
Sequence (Chars 12–17)219533

Safety Data

NHTSA Recall Count6
NHTSA Complaint Count906
K
1
M
2
8
3
S
4
N
5
D
6
H
7
F
8
7
9
H
10
U
11
2
12
1
13
9
14
5
15
3
16
3
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
K
World Manufacturer
Country & region of manufacture
Position 1
M
Manufacturer
Specific manufacturer identifier
Position 2
8
Vehicle Type
Division or vehicle type
Position 3
SNDHF
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
7
Check Digit
Mathematical validation character
Position 9
H
Model Year
Year of manufacture
Position 10
U
Assembly Plant
Where the vehicle was assembled
Position 11
219533
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
South Korea
From VIN position 1 (K)
Model Year Character
"H" → 2017
Could also be 1987
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 4/21/2026, 3:59:29 AM.