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VIN REPORT

KL7CJKSB6JB6015202018 CHEVROLET TraxLS

Risk Score
26
MODERATE RISK
out of 100
2 Found
2 campaigns
95
Reported to NHTSA
Not Tested
See iihs.org/ratings
8 yrs
Made in SOUTH KOREA
C-
Score: 72/100
Verdict & Risk Assessment
📄

Executive Summary

2018 CHEVROLET Trax was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 2 open recalls on record — verify these have been repaired before purchase. 95 owner complaints include 1 reported injury, indicating real-world safety incidents beyond normal wear.

  • 2 open recalls — verify these have been repaired before purchase
  • 1 injury reported across 95 owner complaints
  • Suspension/Wheels is flagged in both recalls and owner complaints — double-confirmed failure pattern
26/100
Moderate Risk
2 moderate risk signals detected. Negotiate accordingly and verify service history.
LOWMODERATEHIGHCRITICAL
Contributing Risk Factors — 2 detected
Critical deferred maintenance — safety-critical components overdue
+20
2 model-wide recalls on record
+6
Critical Alerts

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle
Make
CHEVROLET
Model
Trax
Year
2018
Trim / Series
LS
Body Style
Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle Type
MULTIPURPOSE PASSENGER VEHICLE (MPV)
Drive Type
FWD/Front-Wheel Drive
Fuel Type
Gasoline
Engine
4-cyl 1.4L
Transmission
Automatic
Doors
4
Manufacturer
GENERAL MOTORS LLC
Assembly
BUPYEONG, SOUTH KOREA
GVWR
Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)
Base MSRP
$21,000
CQuality55/100
Standard📍 BUPYEONG, SOUTH KOREA

No specific quality data available for this plant. No documented recall or complaint concentrations on record.

Safety
C-
Score: 72/100
Crash Test Rating20/40
Recall Safety27/30
Complaint History25/30
10/100Low

✓ No high-risk recall components found

18/100
Basic
6 of 20 safety features detected
Missing: Automatic Emergency Braking, Pedestrian AEB, Forward Collision Warning
Low
  • 1 complaint(s) involved a fire
Moderate
  • 2 recalls on same component: Suspension/Wheels

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.

Suspension/Wheels
2 recalls31 complaints
Forward Collision Warning?Unknown
Automatic Emergency Braking?Unknown
Pedestrian AEB?Unknown
Rear AEB?Unknown
Lane Departure Warning?Unknown
Lane Keep Assist?Unknown
Lane Centering Assist?Unknown
Blind Spot Monitoring?Unknown
Rear Cross Traffic Alert?Unknown
Adaptive Cruise Control?Unknown
Adaptive Headlights?Unknown
Auto High BeamStandard
Parking Assist?Unknown
Backup CameraStandard
Electronic Stability ControlStandard
Tire Pressure Monitoring?Direct
Event Data Recorder?Unknown
Crash NotificationStandard
Dynamic Brake SupportStandard
Keyless Ignition?Unknown
Recalls
70/100
Critical Deferred Risk
Critical deferred failure risk — 3 safety-critical or high-cost components are past their service interval. Without immediate attention, repair costs will compound significantly.
No odometer data on record. Mileage is estimated at ~96,000 mi based on average annual driving. Items marked EST. OVERDUE may already be due — verify service history with the seller. Items marked OVERDUE are confirmed past-due based on vehicle age alone.
DUE SOONCriticalTiming Chain Tensioner
Service interval: 120,000 mi · Est. ~96,000 mi (no odometer on record)
Schedule Timing Chain Tensioner service before 120,000 mi
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
EST. OVERDUECriticalWater Pump
Service interval: 8 yr · Vehicle age: 8 yr · Past due by age
Service Water Pump immediately — already past the 100,000 mi / 8 yr interval
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
EST. OVERDUEHighTransmission Fluid / Service
Service interval: 5 yr · Vehicle age: 8 yr · Past due by age
Service Transmission Fluid / Service immediately — already past the 60,000 mi / 5 yr interval
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
EST. OVERDUEHighCoolant Flush
Service interval: 5 yr · Vehicle age: 8 yr · Past due by age
Service Coolant Flush immediately — already past the 100,000 mi / 5 yr interval
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
EST. OVERDUEModerateSpark Plugs (iridium/platinum)
Service interval: 8 yr · Vehicle age: 8 yr · Past due by age
Service Spark Plugs (iridium/platinum) immediately — already past the 100,000 mi / 8 yr interval
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
DUE SOONModerateFuel Injectors
Service interval: 120,000 mi · Est. ~96,000 mi (no odometer on record)
Schedule Fuel Injectors service before 120,000 mi
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.
22 RECALLS

NHTSA VIN-specific recall lookup returned no data for this VIN. The 2 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

Average repair completion across 2 recalls is ~69%. Always ask the seller for dealer service records confirming each repair.

69%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

CHEVROLET Recall Completion Rate — Industry Context
87%Fair

CHEVROLET completes recalls at a fair rate (87%). If this vehicle has open recalls, follow up with a dealer — average remedy time is ~20 months.

Avg time to remedy open recall: ~20 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
20mo
#19V312000
Invalid Date

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

SummaryGeneral Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front lower-control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower-control arm from the vehicle.
Read full details...
ConsequenceA partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#19V652000
Dec 2019

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

SummaryGeneral Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lower control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower control arm from the vehicle.
Read full details...
ConsequenceA partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

LONG-STANDING OPEN
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
6.4yr open

⚠ One or more recalls have been open for over 5 years — may never have been repaired on this vehicle.

12/09/2019
2 total campaigns
Suspension/Wheels
0
Part Replacements
0
Software/OTA Updates
0
Buyback/Refund
0
High-Effort Repairs
1 recall is over 2 years old — statistically less likely to have been completed. Verify repair status with any dealer using your VIN.
RECALL DIDN'T FIX IT

44% of complaints about "SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT" were filed AFTER recall campaign 19V652000 (2019-12-09) — the recall remedy may not have fully resolved the issue.

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
44% post-recall
Recall: 2019-12-0922 before · 17 after#19V652000

Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.

1.2yr
Lag from first complaint to recall
First complaint: 2018-09-13 · Recall issued: 2019-12-09

15 months elapsed between first complaint and recall issuance — a significant delay in consumer protection.

Complaints
Suspension/Wheels
1 crash31
Engine/Powertrain
27
Electrical
16
Other
9
Brakes
1 crash1 inj6
Steering
3
Safety Systems
2
Body/Structure
1
2018
1
2019
34
2020
5
2021
10
2022
9
2023
11
2024
12
2025
8
2026
5
29% trend in recent years (improving reliability)
Stable -17%
19
Last 24 months
23
Prior 24 months
Engine stalling8
Fire/smoke4
Electrical failure2
Tire blowout1
Conditions Reported
Parking/low-speed (8)Startup (4)Rain/wet (3)Highway/high-speed (3)Cold weather (1)
95HIGH VOLUME
1
Fire
2
Crashes
1
Injury
ODI #11717561UNKNOWN OR OTHER,ENGINE

My check engine light came on, I took my vehicle to Ken Ganley Chevrolet because that is where I purchased it. They claim they have no record I bought it there and at first refused service. I provided my loan documents that state I purchased it. Tim was in the service department, I brought the car in and he had it looked at. He said the issue is the turbocharger, which is a known issue with this year/make/model that GM knows about. The repair was under warranty, completed and the car returned to me. Less than 2 weeks later the check engine light came on and the diagnostic gave the same error. I took it back to the dealership and I got 3 different answers. One person told me it was an exhaust issue that was causing the turbo to overheat (the car is kicking out excessive amounts of carbon monoxide), the second person told me there was no issue and they weren't sure why the check engine light went off, the third person said it seemed like the exhaust and the overheating was a safety issue and it shouldn't be driven. They ultimately refused the repair and said bring it back if it gets worse. I called GM corporate to report the dealership and ask for an actual repair. They told me to take it to another dealership to be looked at. Multiple other dealerships have refused because the case is open with the original dealership. That Ken Ganley Chevrolet dealer is refusing to acknowledge a repair is needed. The car is continuing to kick out excessive carbon monoxide and smells like burning when driving. The engine chugs and doesn't get up to full speed. I requested goodwill reimbursement for part of the car from GM for failure to service and an unsafe vehicle and they have offered no solution because other dealers won't give a second opinion. The car is not safe to drive and is not being repaired.

ODI #11717353SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Chevrolet Trax. The contact stated that while driving 20 MPH and attempting to slow down, the brake pedal was depressed; however, the vehicle failed to respond. The contact used the parking brake to slow and stop the vehicle. There was no warning light illuminated. The vehicle was driven to the residence. An independent mechanic was contacted to diagnose the vehicle. A dealer was not notified of the issue. The vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 135,000.

ODI #11716193ENGINE

The oil cooler/oil housing leaks oil on every single one of these vehicles, spanning many years, due to its plastic housing, mounted up against a hot engine. The cost of repair is between $2000-3000 at a dealership.

ODI #11715830SERVICE BRAKES

Service Brake Assist message appeared on the dash, brakes got soft , vehicle would not stop. Check engine light came on. Dealership reported no codes were reported but the Power Brake Booster Vacuum Sensor & Hose Assembly needs replaced due to a sensor malfunction. Say it is not covered under any safety/service bulletin so we need to pay for it. Other make and models are covered under 17-NA-314, Special Coverage Adjustment N182202780, Product Safety Recall N202300860. All similar issues but none for the 2018 Chevy Trax. Feel this is a huge issue as it is a direct issue with safety. Brakes are a critical part of safety when on the road.

ODI #11711524ELECTRICAL SYSTEM

The contact owns a 2018 Chevrolet Trax. The contact stated that the infotainment system was intermittently inoperable; however, the infotainment system and the instrument cluster had become inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that the repair was not covered under warranty or a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,645.

ODI #11672479VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

The vehicle check engine light came on. Engine light is for a repair to the turbo charger. After looking online I noticed some of the 2017 and 2018 Chevy Trax cars are afftected however the VIN for my car is not included. I want to report the problem to see if my car can be checked to see if it's a faulty part.

ODI #11669818SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROLCRASH1 INJURY

The contact’s parents owned a 2018 Chevrolet Trax. The contact stated that while a parent was driving 30 MPH, the brake pedal was depressed; however, the accelerator pedal was also simultaneously depressed the accelerator pedal. There was no warning light illuminated. The failure caused the contact’s parent to veer off the side of the road, which caused the vehicle to roll over several times before landing on a construction vehicle. The contact stated that all the air bags deployed during the rollover. The contact’s parent suffered several injuries and was taken to a local emergency room. The contact’s parents suffered back, neck, and rib injuries. The contact stated that a Police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The vehicle was deemed destroyed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

ODI #11666945STEERING

I was driving my car to the post office in Waikii Ranch in Kamuela Hawai’i no or around [XXX] When all of a sudden my steering went out and my car could hardly turn without great effort from me and I am [XXX] I noticed a warning light stating my power steering was not working and to drive with caution This was a horrible drive home as I live where there are many turns and hills Once I made it home I contacted a friend to get some power steering fluid to remedy what I thought was the answer to remedy this problem I later found out my vehicle A 2018 Chevrolet Trax VIN #[XXX] does not take power steering fluid as its electronic. I contacted a mechanic to come and check out my car He hooked my car up to his computer and found it was indeed the steering and he would have to research and get back to me as he had never fixed this issue He later got back to me and told me there’s a recall on my Vehicle 2018 Chevrolet trax for this exact issue and the contact the manufacturer. Upon contacting Chevrolet by text on May 14 2025 a woman named Sherral told me there’s was indeed a recall for 2018 Chevy Trax however my vehicle is not included as it has a different vehicle Identification number so not included. Take it to a dealer and have it fixed at my cost. I did exactly that and the dealer, DELUZ Chevrolet in Hilo Hawai’i repair and replaced the FAULTY Steering unit that was DEFECTIVE in there own words. I have all supporting documents and the faulty equipment I COULD HAVE BEEN KILLED DRIVING this vehicle! I live on the side of a mountain with steep grades and many winding turns. This steering problem warning did not state DO NOT DRIVE DUE TO STEERING PROBLEM it stated TO DRIVE WITH CAUTION. I am filing a complaint with you to All Chevrolet Trax 2018 no matter what the vin# is A faulty defective part is STILL going to be faulty and defective no matter where manufactured. Truthfully submitted by [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11655325ENGINE

Car smoking under the hood not even a month after getting repairs done to it for the same issue of coolant loss. Replaced engine oil cooler, coolant housing, and turbo. Car started smoking again less than a month later and mechanic baffled at what it may be this time for there is no warning lights illuminated to point to the problem. The vehicle has had its regular maintenance on time.

ODI #11651469ENGINE

2018 chevy trax turbo messing up loss of power and making noise

ODI #11651332POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

I had the car diagnosed and this is the issue.

ODI #11646884UNKNOWN OR OTHER,ENGINE

Engine oil cooler leaking with no dash lights causing burning plastic fumes only when sitting at an idle to enter car cabin causing passengers to feel unwell at times. With no warning lights for specific leaks or overheating warnings caused high repair bills at the shop. Also, probably causing engines to malfunction earlier than normal since the only sign is the smell of something burning when at an idle and no other warning signs that would be cause of concern to a mechanic or owner. This would only happen if the recirculating outdoor air.

ODI #11634549ELECTRICAL SYSTEM

Blower motor and resistor, wire lume melting. So many people have the same issue on several different models. Same part, same issues that could cause a fire. Well know issue by Dealership and auto repair facilities.

ODI #11630658ENGINE

Car filled with smoke and smell. Needed to replace the blower motor l, resistor, and pig tail or it would have killed my child.

ODI #11619910ENGINE

Chevrolet had a recall (N232395330) for 2018 Trax models due to a problem with the turbocharger. For whatever reason, Chevrolet did not include all 2018 Trax models, and omitted ours. The turbocharger on ours failed, causing an oil problem and substantial damage to the engine (and, possibly, other parts), with an estimated $12,500 cost to repair. We have tried to work with both Chevrolet (case number X-XXX) and a local dealership (Tim Lally Chevrolet in Warrensville Heights, Ohio). Both are denying any liability for the problem. However, if Chevrolet had properly included all 2018 Trax models, and provided us with knowledge of the problem with the turbocharger, it would have been repaired without the substantial damage caused by Chevrolet's under reporting of the affected vehicles. The day of the problem, the Trax lost most power and did not indicate any oil issue. How does one get Chevrolet held responsible for the damage done because they under reported the affected vehicles? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11618402ENGINE,FUEL/PROPULSION SYSTEM

The indicator for the vehicle overheating illuminated as I checked. I noticed that the engine coolant was low so I brought a bottle to top it off however, I noticed once parking in front of my home that I had a puddle of the fluid on the ground.

ODI #11595634ENGINE

The contact owns a 2018 Chevrolet Trax. The contact stated while driving approximately 40 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal, and the vehicle failed to respond, and the vehicle was vibrating abnormally. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was no oil in the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 111,000.

ODI #11585650ENGINE

Engine runs roughly. Hardly any pick up present during acceleration.

ODI #11584972POWER TRAIN

Tech during an annual inspection found the rear Diff. Carrier cracked and crumbling apart into small pieces. There was evidence of fluid leaking onto the rear exhaust. Due to safety concerns tech would not inspect without the replacement of the rear diff. Carrier, Axel/Differential. Replacement cost was $2,681.41.

ODI #11582649SUSPENSION,UNKNOWN OR OTHER

I was driving between 35 and 45 mph and ran over a manhole cover. The rear of my vehicle began to fishtail. I pulled into a gas station and upon attempting to leave my vehicle failed to drive forward. The car was still on but would not move forward. I had it towed by flatbed to the local chevy dealership where it was determined that the rear suspension swing bar has separated at the weld. If I were traveling at a higher rate of speed on the highway this could have been deadly. The current recall for this problem only mentions the front control arm but for the same issue. My car has been inspected by my insurance and the incident does not match the damage and I'm fighting to not have my vehicle considered totalled. There were no other warning signs or issues prior to this.

ODI #11579695ENGINE

The contact owns a 2018 Chevrolet Trax. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact stated that abnormal sounds were coming from the engine compartment. The contact stated that the failure originally occurred three years ago however, the failure had become persistent. The vehicle was taken to the dealer where the failure was diagnosed turbo charger failure. The vehicle was not repaired. The contact had previously received unknown manufacturer communication documentation which advised of a potential turbo charger failure with the vehicle. The contact was informed that parts to complete the repair were not available. The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.

ODI #11572805ENGINE

Car was overheating and the temperature light never came on. There is no dashboard temperature gauge. I first noticed my driver side AC was blowing hot. I was told it needed Freon it was refilled but kept happening. It wasn’t until I was driving and my car said “engine overheating going into idle” that I pulled over and discovered I was out of coolant, which was just topped off a few days before. I ended up having to replace the entire cooling system, radiator, hoses, turbo hoses, fan, and was told I needed to replace the header. I replaced all that and then the turbo went out and a piston snapped off inside the engine and had to replace the entire engine. I feel like this could have all been prevented had there been a dashboard temperature gauge or had the temperature light come on sooner. I had no clue the car was running hot beyond my AC blowing hot and by then it was too late.

ODI #11571390ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

While driving the vehicle started to smoke under the hood. Once the engine cooled off, I opened the hood. There was coolant sprayed all over the engine. I had the vehicle towed to a mechanic and was told the hose that connects to the fan had cracked off because the plastic piece used by Chevy isn’t robust. Even after repairs were made for the issue, a month later the same plastic piece could not hold up. Over 700$ put into this issue.

ODI #11570819ENGINE AND ENGINE COOLING

The contact owns a 2018 Chevrolet Trax. The contact stated that while the vehicle was parked in the driveway, she noticed a leak on the ground underneath the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the cooling system was leaking. The dealer determined that the cooling system needed to be replaced. The vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 87,046.

ODI #11569192STEERING,VEHICLE SPEED CONTROL,ENGINE

Power steering locks up while driving, service stabilitrack warning comes on, transmission drops and car will not drive, car will not reverse

ODI #11561648STEERING,SUSPENSION,ENGINE

The steering of the vehicle is very tight and it doesn't spring back when turning the wheel on its own like most vehicles do . you have to manually bring your steering wheel back for the wheels to turn straight again..and this isn't normal by any means ... Also, The turbocharger in my vehicle isnt working correctly and is causing my check engine light to be on even after engine codes have issues have been repaired. I've changed air filters.. I've changed mass air flow sensors.. I've changed the intake manifold and the engine light comes back on after accelerating.. The engine code that keeps coming back on and returning is p0299.. this is an issue with the turbo boost.. And this is also something that has been recalled for other model Chevy lf the Chevy Trax.. my vehicle issues are recalls that are being done on other Chevy Trax but they're not being recalled for my model of the Chevy Trax as obvious that these recall issues pertain to my vehicle as well.. I know there are recalls on the Chevy Trax which are having these exact issues except my car isn't listed on the recall list.. and without a doubt it should be because these issues I'm having go hand and hand with other Chevy Trax models that are receiving recalls for these exact same issues

ODI #11557304UNKNOWN OR OTHER

My Trax 2018 was leaking a fluid .My mechanic advised me that it was my radiator ,compressor and condenser .My mechanic proceeded to look into this for me and said there was a special coverage to take care of this from GM .But when I took it to Serpitini they said my vin doesn’t match .So I have to pay ifor it yo get fixed .only has 52,159 miles on it. I feel I shouldn’t have to pay for these parts since they were defective ,and my car was made at another plant !!!

ODI #11551726STEERING,POWER TRAIN,ENGINE

FIRST MY ENGINE WENT OUT; REPLACE WITH USED ENGINE $5,000. ONE CV JOINT WENT OUT; REPLACED $1400. DIFFERENTIAL BUSHING WENT OUT; AUTO SHOP SAID HE CAN'T FIND BUSHING; HAS TO REPLACE WHOLE DIFFERENTIAL $3,800. I'M SURE I'LL HAVE TO REPLACE THE OTHER CV JOINTS SOON. THIS CAR HAS 128,000 MILES ON IT. HOW DOES AN ENGINE AND TURBO GETS RUINED? THAT DAMN CAR WAS $21,000. NOW THE REPAIRS ARE ALMOST AS MUCH AS THE STUPID CAR.

ODI #11537865ELECTRONIC STABILITY CONTROL (ESC),ENGINE

The contact owns a 2018 Chevrolet Trax. The contact stated while driving at various speeds, the vehicle had experienced a loss of motive power. The vehicle did not properly accelerate while depressing the accelerator pedal. On several occasions the vehicle stalled while idling. Additionally, while operating the vehicle, the check engine warning light remained illuminated, with the stabili-trak message displayed. The vehicle was taken to an independent mechanic and the turbo charger and exhaust flex pipe were replaced; however, the failure persisted. The local dealer and manufacturer were not notified of the failure. The failure mileage was 70,000.

ODI #11534196POWER TRAIN

The contact owns a 2018 Chevrolet Trax. The contact stated that at start up, the AWD disabled message was displayed. The service AWD warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the rear differential clutch control module failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and confirmed that the VIN was not included in a recall. The contact referenced Technical Service Bulletin: 7346-02. The manufacturer was notified of the failure and the contact was informed that the vehicle was previously repaired under Technical Service Bulletin: 7346-02. The failure mileage was approximately 60,150.

ODI #11517665ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

Engine shut off on me I've replaced battery and alternator there is a strong smell of burning plastic from engine bay before this my AC went out only was blowing hot air but car now will not start after replacement of alternator and battery only had the car for a bit now everyone is breaking on me I've had it in the shop for half the time I've had it about to call finance company and give up on vehicle

ODI #11517745SUSPENSION

Maher Chevrolet of St. Petersburg FL is refusing to fix a recalled item. They fixed the left control arm under warrantee in 2019. I brought it back the next day still hearing a noise and they said only the right side was bad and I was hearing a seat noise. I took their word for it although the noise never went away. Now 3 1/2 years and 10k miles later Tire Kingdom noticed that the left control arm was coming apart and was a safety problem. Maher said since they did one side the other side is no longer covered under warrantee and the would have to charge to fix it and wanted $150 just for a tech to look at it and tell me if that was the problem. Tire Kingdom couldn't help seeing the problem doing an oil change and gave me the info about the recall to contact Chevrolet about. My car has been sitting in my driveway for 2 weeks now waiting to see if a new or special recall can be issued. Mileage now is just under 20k. Next step will be the local news channel.

ODI #11514380ELECTRICAL SYSTEM,SEAT BELTS

The contact’s aunt owns a 2018 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the vehicle started to malfunction, and the rear and front passenger’s side seat belts seized. The check engine warning light, traction control warning light, and power steering assist warning light illuminated. The contact then stated that while the accelerator pedal was depressed, the vehicle started to decelerate, the transmission disengaged, and the steering wheel seized. The contact stated that she was able to coast the vehicle off the road. The vehicle was towed to the dealer where it was diagnosed that the steering column and the main computer had inadvertently disconnected. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.

ODI #11514142SUSPENSION

The contact owns a 2018 Chevrolet Trax. The contact stated that while the vehicle was receiving an oil change, the contact was informed that the suspension was fracturing and detaching and needed to be replaced. The contact was also informed that the rear seat pivot lock failed, and the passenger’s side control arm needed to be replaced. The vehicle had not been repaired. The contact stated that there was a knocking sound while turning. The contact stated that there was grinding sound coming from the vehicle while accelerating. The manufacturer was made aware of the failure and that the driver’s side control arm was repaired under NHTSA Campaign Number: 19V652000 (Suspension) after an inspection. The approximate failure mileage is 10,153. The contact stated that the left side had been replaced a while back under the recall. They were unaware that both sides were supposed to get fixed. The right side now needs to be replaced but the dealership will not perform the repair because the recall is now closed. The contact stated that the dealer finally agreed to inspect the vehicle and now the noise no longer exists due to a loose bolt.

ODI #11507514SUSPENSION,POWER TRAIN,FUEL/PROPULSION SYSTEM

I'd it's a 2018 Chevrolet Grad LT for almost two years. My engine light been cutting off and on since 5 months since I'd the vehicle. Now my stabilitrak light come off and on with showing the hazard light on the dashboard. I just want to be safe if the vehicle has problems with suspension issues to check out.

ODI #11499665POWER TRAIN

All wheel drive disabled when car is started, displaying AWD disabled message on startup instrument cluster. Scan for DTC 0121 lost communication with EBCM. RDCM corroded and needs replacing. Common issue with this vehicle but somehow not included with my particular VIN. Ref #17436-02: SPECIAL COVERAGE and REf# A162081280

ODI #11488909STEERING,UNKNOWN OR OTHER

My vehicle has been giving me such a HEADACHE! I purchased the TRAX in (12/2021) and it has been in the shop for the same issue multiple times. It went in the shop in JULY and I did not pick my vehicle back up til September (2mths). the problem its having is the power steering keeps locking up and the engine and power steering lights keeps coming on. Once I come to a stop it will not pick up speed its liking I'm just sitting still and when it does start to go its taking a very slow time. I almost been in multiple accidents due to this issue. After spending thousands of dollars on rentals and Chevy service department, the issue still remains. I got the car out the shop in September and took it back a week later for the previous problem and they still cant find what is causing this problem. As I type this my car is back at Chevy service for the same issue its been in there since (10/8/22) and I had to spend more money for a RENTAL. This problem is becoming a burden on me and affecting my job. I require a vehicle for work. I need answer to my problem ASAP or issue me a new CAR.

ODI #11483606SERVICE BRAKES

Approximately one week ago, I went to reverse out of my drive way and my brakes were very hard. I was able to stop ok, but it took more effort than normal. That day, while in traffic, the “Service Brake Assist” indicator came on my dashboard. This went away after I went into class and then started my Trax and began driving again. The indicator did not reappear until about two days later. I parked in my driveway and that next morning I reversed out like usual and I had to put every bit of my 158lbs on the brake. I drove very slowly and then tried reversing. The brakes were fine. The next night I was driving home and someone cut me off. I had zero brakes. I had to drive off the road to avoid a collision. I came less than a foot from slamming into the vehicle in front of me. I managed to miss most of the curb but ended up hitting the curb with my right rear tire (a chunk of the tire is now missing). Once the vehicle has been driven for a brief period of time there aren’t severe problems with the brakes (while in reverse). Overall the vehicle has significantly less braking power and requires maximum force from me to completely stop. The “service brake assist” light/indicator comes on sporadically and I have gone to a parts store three separate times for a scan but they say when the indicator is not active it may not trigger a read out. One of the stores said I needed to take it to a dealership but I do not have the money for that as I am a single mother in college. Tonight I parked differently so that I could mow the lawn and when I reversed into the driveway (at an incline), a “hill assist” indicator flashed very briefly. My vehicle currently has 36,859 miles, of which I have personally driven 30,259 miles. All maintenance is done as it should be at proper times.

ODI #11481507POWER TRAIN,VEHICLE SPEED CONTROL

You be driving down the road in the vehicle will make you feel like you hit somebody which is a big safety issue and the vehicle only has 42,000 miles on it should not be doing that this is a safety issue and needs to be resolved and fix my Chevrolet

ODI #11477984ELECTRICAL SYSTEM

All wheel drive system control module failed casing loss of awd. Dealer confirmed that this module needed to be replace and was not covered under power train warranty. Doing research i found that there is a known issue with some modules and gm has put out special coverage for these modules and their wiring harness. My vehicle was not covered under this special coverage and therefore i was forced to pay out of pocked for this repair.

ODI #11474771ELECTRICAL SYSTEM,UNKNOWN OR OTHER

The blower motor and blower motor resistor in this car have gone out numerous times. They do not work. Most owners of this car have it replaced multiple times, costing over $1000. This is unsafe, in both summer and winter months. During the summer, the people in the car over heat and can suffer from heat stroke. In the winter, you can't defrost your windows which can cause multiple accidents to take place. Having replaced both these parts numerous times, I believe this may be an electrical issue. Along with a parts issue.

ODI #11469871STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

My car always randomly doesn’t want to speed up. All the lights turn in and constantly tells me service power steering and brakes drive with care. It says something about electrical. I have taken it to Chevy they tell me they don’t know what is wrong with my car. They charged me 350$ to fix something they thought it was but it wasn’t it because my car still does the same thing. It will even stop telling me how fast I’m going.

ODI #11458524POWER TRAIN,ENGINE

The non return valve in the intake either broke or fell off( apparently defective) causing my vehicle’s check engine light to come and causing multiple error codes. As a result of this defective part it cause my vehicle to vibrate violently ,the lost of power, and ultimately stalling out Nearly causing me getting involved with a very serious accident. As a result of this incident I took my vehicle to the nearest mechanical shop had it diagnosed showing multiple error codes and ultimately revealing a missing part ( A rubber nipple ) which was supposed to be inside of the intake. As stated above the check engine light did come on one week prior to the above conditions as a result of this missing/defective part . I had tried on several occasions with the dealership where I purchased my vehicle from to have the above problem resolved with negative results. My mechanic has confirm with me that this is not the first time he has seen this part missing from other GM vehicles with the same type of engine . I did research about my issue and found numerous reports of this with the same type engine in it since 2012 , Also my mechanic was told by one of the service members of the dealership that they were aware of this problem obviously this is not the first time, but they refuse to have my car towed and wanted me to pay an additional $140 again to get the car diagnosed. The car was rendered unsafe to drive due to the fact of the above problems regarding this defective part . This needs to be addressed , there is no doubt in my mind that someone will ultimately die from this continuous problem with these engines with this particular part. I have kept all the parts that were taken off of my vehicle for further inspection especially if the NHTSA wishes to inspect it. I am appealing the decision from General motors concerning this Replacement part/ parts that I Purchase to render my vehicle safe and operable.Replacement parts are all GM products !

ODI #11454876ELECTRICAL SYSTEM,ENGINE

Transmission leak due to the start/stop system My vehicle is to the point of barely moving forward to not moving forward when I am forced to come to a stop. I called chevy dealer, who refuses to fix the issue and said I have to let you know and get your approval My vehicle has the exact issue the recall is over, as the same year, and make Per the announcement you did not specify my vehicle being exempt I need service a.s.a.p!

ODI #11446813ENGINE

Having engin light come on.. Emissions issues. Already got a letter about a future recall. Don't want to pay out of pocket. Rough starting and weird noise. Either engin or exhaust issue. I know I'm not the only person.

ODI #11440798POWER TRAIN

Antifreeze leak from the turbo. Only 22500 miles. A search revealed that this is a constant and consistent problem. GM needs to issue a recall

ODI #11426122POWER TRAIN

Turbo coolant pipes leaking No check engine light no warning noticed anti freeze on driveway.Seems like there is a lot of this happening. Glad I was home and not far away.

ODI #11425196TRACTION CONTROL SYSTEM,SERVICE BRAKES

The contact owns a 2018 Chevrolet Trax. The contact stated while driving at unknown speeds, the vehicle stopped independently with the traction control warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 58,240.

ODI #11414685UNKNOWN OR OTHER

AC NO LONGER WORKS. AC ONLY BLOWS WARM AIR NO COOL AIR. THREE YEARS IS VERY SOON FOR A CAR TO HAVE ISSUES WITH THE AIR CONDITION. THERE IS NO AC. THE HEATER WORKS FINE. HOWEVER, WHEN I TURN ON MY AC THE CAR VIBRATES AND MAKES A GRINDING SOUND. FEELS UNSAFE TO DRIVE.

ODI #11412783POWER TRAIN,ELECTRICAL SYSTEM,BACK OVER PREVENTION

-BACKUP CAMERA SENSOR SOUND STOPPED WORKING AROUND 55K MILES -WE BOUGHT OUT CAR BRAND NEW THREE YEARS AGO THIS MONTH, AND THE TURBO UNEXPECTEDLY CRACKED SOMEWHERE BETWEEN 68K-69K MILES. IT'S RELEASING A HORRIBLE SMELL IN THE CAR. NO CHECK ENGINE LIGHT IS COMING ON

ODI #11396739UNKNOWN OR OTHER

THE REAR DIFFERENTIAL CLUTCH MODULE SHORTED OUT. VERY EXPENSIVE PART AND IS NOT COVERED IN THE POWER TRAIN WARRANTY IT SHOULD BE . WAS IN MY DRIVEWAY AND MESSAGE CAME ON TO HAVE THE ALL WHEEL DRIVE SERVICED. SHOULDN'T HAVE TO PUT ANY MONEY INTO A TWO YEAR OLD VEHICLE THAT ONLY HAD 38,653 MILES ON IT.

ODI #11396622ELECTRICAL SYSTEM,ENGINE

I BOUGHT MY CAR BRAND NEW WITH 49 MILES ON IT. FROM THE FIRST DAY IT HAS BEEN GIVING ME A SERVICE REAR CAMERA SYSTEM ERROR, THE ENTIRE DASH WILL COMPLETELY BLACKOUT ON ME AND TAKES A WHILE TO COME BACK ON AND MY CAR WAS SLIPPING WHILE SHIFTING FROM PARK TO REVERSE AND REVERSE TO DRIVE. WITH ALMOST 65K MILES ON IT, I STARTED TO GET A SERVICE AWD, SERVICE POWER STEERING WITH A FAULTY POWER STEERING ISSUE WHILE DRIVING, MY CAR RANDOMLY WON'T START, DESPITE THE BATTERY AND ALTERNATOR ALL BEING GOOD. I WAS RECEIVING EVERY ERROR CODE, CHECK ENGINE LIGHT RANDOMLY ON AND SHUTS OFF, WHEN I HAD THE CODES CHECKED, I HAD NEVER SEEN SO MANY ERROR CODES IN MY LIFE! LOW VOLTAGES, MAIN SYSTEM ERRORS, THE WHOLE BIT. NOW MY CAR THINKS I AM TRYING TO STEAL IT AS THE SERVICE THEFT DETERRENT SYSTEM LIGHT IS ON.

ODI #11395800ELECTRICAL SYSTEMFIRE

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE'S DOOR LOCKS WOULD UNLOCK AND LOCK SUDDENLY. THE FAILURE OCCURS INTERMITTENTLY. THE CONTACT STATED THAT WHEN THEY ENTERED THEIR VEHICLE AND WHILE STARTING, THE VEHICLE'S HORN SUDDENLY ACTIVATED AND CONTINUED TO MAKE NOISE FOR APPROXIMATELY 3 MINUTES AFTER THE CONTACT HAD REPEATEDLY PRESSED THE HORN IN HOPES TO DEACTIVATE IT. THE CONTACT STATED THAT WHEN THEY STARTED THE VEHICLE AFTERWARDS, THE FAILURE REOCCURRED. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A BURNING ORDER FROM THE HEATING/AC COMPARTMENT. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER (SERPENTINI CHEVROLET OF WILLOUGHBY HILLS 2810 BISHOP RD, WILLOUGHBY HILLS, OH 44092; (440) 701-5417) WHO WERE UNABLE TO IDENTIFY OR DUPLICATE THE ISSUES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 25,600.

ODI #11386679ELECTRICAL SYSTEM

MY 2018 CHEVY TRAX DASHBOARD WENT BONKERS. THE DIGITAL SPEEDOMETER ON THE RIGHT SIDE OF DASH WENT BLACK THEN AS I WAS DRIVING ALL THE EMERGENCY LIGHTS, OIL, ENGINE, DOOR OPEN, TIRE, ABS, BRAKE, BATTERY, STARTED GOING ON AND OFF, AND THE ANALOG SPEEDOMETER DIAL WOULD WOULD GO ALL THE UP AND ALL THE DOWN AND THEN GO BLACK. THIS IS VERY SCARY WHEN DRIVING, BECAUSE YOU CAN'T TELL HOW FAST YOU ARE GOING. IT HAS HAPPENED ON REGULAR SURFACE ROADS AND THE HIGHWAY. I WAS USING BLUETOOTH, WITH MY PHONE PLUGGED IN TO THE CAR LIGHTER THING AND A USB AND I HAD GOOGLE MAPS AND SPOTIFY GOING THROUGH MY CAR RADIO. THIS HAPPENED IN OCTOBER 2020 AND THE RADIO WAS REPLACED. IT HAPPENED AGAIN ON NOVEMBER 30 2020. I RECORDED A VIDEO AT A CORNER NEAR MY WORK. I MADE AN APPOINTMENT FOR DECEMBER 3. AT MY APPOINTMENT, I SHARED THE VIDEO WITH THE SERVICE PERSON TO PROVE I AM NOT A CRAZY, HYSTERICAL PERSON. THE SERVICE TECH COULD NOT REPLICATE THE ISSUE AND EVEN HAD THEIR TECH TALK TO GM ENGINEERING TO DISCUSS THE ISSUE. I GOT MY CAR BACK ON JANUARY 4, 2021, BUT IT WAS NOT FIXED. I AM AFRAID TO DRIVE MY CAR.

ODI #11386319SUSPENSION,WHEELS,ENGINE

AUGUST 2020 AT ABOUT 20K MILES TOOK VEHICLE IN FOR OIL CHANGE AT DEALER. ADDED RECOMMENDED TIRE ROTATION. EVERYTHING IS FINE. I INQUIRE ABOUT THE RECAL ON THE LOWER CONTROL ARMS AND PARTS WILL BE ORDERED AND SHOULD BE CALLED. NO CALL! MAY 2020 - TAKE CAR BACK TO DEALERSHIP FOR CODE REGARDING THE TURBO CHARGER (WHICH NEEDED TO BE REPLACED BECAUSE WASTEGATE WAS STICKING) THEY ALSO WERE FINALLY ABLE TO INSTALL LOWER CONTROL ARM PARTS THAT THEY NEVER CALLED ME ABOUT. THIS IS ABOUT 30K MILES. DEC 31, 2020 AT ABOUT 36K MILES I TAKE IN FOR OIL CHANGE AND TIRE ROTATION. I AM NOW BEING TOLD MY LEFT FRONT WHEEL STUD IS CROSS THREADED AND I HAVE UNEVEN WEAR AND REQUIRE AN ALIGMENT. I'M ASSUMING THEY DID NOT ALIGN MY CAR WHILE INSTALLING THAT PART FROM THE RECALL AND THEIR TECH CROSS THREADED THE STUD ON MY WHEEL. I WILL BE GOING BACK TOMORROW BECAUSE THIS WAS NOT A PROBLEM UNTIL THEY INSTALLED THE NEW CONTROL ARM WHICH WOULD REQUIRE THEM TO TAKE THE TIRE OFF. I'M VERY FRUSTRATED BECAUSE THEY WERE ALREADY TRYING TO PUT THE BLAME BACK ON ME, HOWEVER, THEY ARE THE ONLY PEOPLE THAT HAVE MOVED THE TIRES. I TRULY HOPE GUARANTY CHEVROLET IN SANTA ANA, CA DO RIGHT BY ME AND TAKE CARE OF SOMETHING THAT COULD HAVE ONLY BEEN DONE ABOUT 6K MILES AGO AT THERE SERVICE SHOP.

ODI #11378632AIR BAGS

IT HAPPENED 3RD TIMES NOW. FIRST 2 HAD BEEN REPLACMENTS AND NOW I HAVE TO RETURN IT TO FIX IT FOR 3RD AIRBAG

ODI #11360033UNKNOWN OR OTHER

THE SERVICE AWD DRIVE WARNING LIGHT CAME ON 26,206 MILES>HAPPENED WHILE DRIVING. INTERMITTENT

ODI #11318859STEERING,SUSPENSION

ID NUMBER 19V312

ODI #11307045UNKNOWN OR OTHER

AIR CONDITIONING WENT OUT PREMATURELY LEAKED AND IS BLOWING HOT AIR

ODI #11299491SUSPENSION,WHEELS

WE PURCHASED OUR 2018 CHEVY TRAX JANUARY 2018. IN APPROX. JULY WE WERE NOTIFIED OF THE FACTORY RECALL FOR THE LOWER CONTROL ARMS. UP UNTIL THIS POINT WE HAVE BEEN BRINGING OUR TRAX IN FOR OIL CHANGES AND TIRE ROTATIONS TO DALE EARNHARDT JR CHEVROLET. THE DAY I DROPPED OFF MY TRAX FOR THE RECALL INSPECTION I WAS TOLD THAT BOTH MY FRONT TIRES WERE IN EXTREME HAZARDOUS CONDITION AND THEY NEEDED TO BE REPLACED. I DECLINED PURCHASING NEW TIRES AT THAT POINT BECAUSE I WANTED A SECOND OPINION. REASON BEING HOW COULD THEY BECOME "EXTREMELY HAZARDOUS" IN SUCH A SHORT PERIOD OF TIME. AS IT BE UPON INSPECTION BOTH OF MY LOWER CONTROL ARMS WERE FOUND TO BE FAULTY. MY VEHICLE WAS KEPT FOR APPROX. 6 WEEKS FOR REPAIR. DURING THAT TIME I SPOKE WITH SEVERAL DIFFERENT TIRE DEALERSHIPS REGARDING THE IMPACT THE CONTROL ARMS WOULD HAVE ON THE WEAR OF MY TIRES AND EVERY SINGLE ONE OF THEM CONCURRED THAT IT WOULD ABSOLUTELY HAVE A IMPACT ON THE WEAR OF MY TIRES. AT THAT POINT I HAD JUST ALITTLE OVER 40,000. PER THE TIRE EXPERTS NEW TIRES ARE EXPECTED TO LAST AT LEAST 50,000 MILES. I TALKED TO THE DEALERSHIP AND THEY WOULD NOT COVER THE COST BUT OFFERED ME A DISCOUNTED RATE. I THEN OPENED A CASE WITH GM AND WAS TOLD GM WOULD NOT COVER THE COST OF THE TIRES EITHER. I AM TRYING TO FIND OUT WHO IS RESPONSIBLE FOR MAKING THIS DECISION. IF THE RECALL CLEARLY STATES A FAULTY CONTROL ARM 'COULD' CAUSE YOUR TIRES TO TOE OUT AND CREATE ISSUES WITH YOUR TIRE TREAD WHICH MINE DID WHY IS GM NOT COVERING THE COST OF THE TIRES. WOULD I HAVE HAD TO HAVE A CRASH TO HAVE THEM REPLACED?

ODI #11291771ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

ON 2/17, I PURCHASED A 2018 CHEVY TRAX. THE ENGINE LIGHT CAME ON 12/20/19 THEREFORE I TOOK IT TO THE DEALERSHIP. THE DIAGNOSTICS REVEALED TWO PROBLEMS BUT ONLY ONE WAS COVERED UNDER THE WARRANTY. PROBLEM 1. TURBO LEAKING AT JOINT TO INLET COUPLER (COVERED). PROBLEM 2. OXYGEN SENSOR DEFECTIVE (NOT COVERED). I HAVE 63,676 MILES ON MY TRAX AND I WAS TOLD THAT THE WARRANTY EXPIRED AT 60,800 MILES ON THE OXYGEN SENSOR. MY CAR IS ONLY 1,400 MILES OVER THE WARRANTY AND I AM EXPERIENCING SO MUCH PROBLEMS. ALSO AT TIMES WHILE DRIVING THE VISUAL SCREEN GOES BLANK THEREFORE THE RADIO AND REVERSE CAMACA DOES NOT WORK. THERE WAS ALSO A RECALL ON THIS VEHICLE AND THE DEALER TOOK CARE OF IT FREE OF CHARGE. I AM SO DISAPPOINTED ABOUT MY VEHICLE BECAUSE IT IS NOT EVEN TWO YEARS OLD YET AND SO MUCH PROBLEMS. THIS CAR MUST BE A LEMON.

ODI #11290128VEHICLE SPEED CONTROL,WHEELS

WHEN I FIRST PURCHASE THE CAR IT WAS FINE A COUPLE OF MONTHS LATER MY TIRES STARTED TO BUCKLE WHEN THERE WAS NO SNOW BECAUSE THE CAR WOULD SLIPPERY ON THE DASH BOARD..ALSO THE SPEED OF THE GREAT COUPLE MONTHS LATER IT WOULD NOT PICK UP SPEED

ODI #11287882SUSPENSION

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT CALLED PADDOCK CHEVROLET (LOCATED AT 3232 DELAWARE AVENUE, KENMORE, NY 14217, 716-803-6241) WHO STATED THAT THE CONTACT WAS ON THE WAITING LIST; HOWEVER, THEY WERE UNABLE TO PROVIDE AN ESTIMATED TIMEFRAME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ODI #11280307SUSPENSION,ELECTRICAL SYSTEM,WHEELS

THE DASH AND RADIO HAS GONE OUT SINCE PURCHASING THE CAR 9/2018. I CALLED DEALER THEY SAID THEY AWAITING THE UPDATE FROM GMC. YET TODAY THIS HAVE I RECEIVED A UPDATE ON THE COMPUTER IN THE DASH. IT'S BEEN 14 MONTHS. THEY RADIO JUST SHUTS OFF AND WON'T COME BACK ON. I HAVE TAKEN IT TO SERVICE DEPARTMENT BY THE TIME I DROVE THERE THE RADIO CAME BACK ON. I HAD THE CAR SERVICED AND THE ALIGNMENT WAS OUT. NO ONE TOLD ME. I HAD TO LOOK AT THE SERVICE PAPERWORK MYSELF TO FIND THAT THERE WAS A RECALL ON THE CONTROL ARM WELD. I HAD THE RECALL FIXED IN 6/2019. ON 11/4/2019 I WENT TO GET IN MY CAR AND DRIVING AND THE BRAKES FELT LIKE THEY WENT OUT. THEN THE ABS LIGHT CAME ON AND SAID I NEEDED IT SERVICES. THEY DEALER STILL HAVE MY CAR AND IS STATING IT'S A WHEEL SENSOR AND NOT COVERED UNDER WARRANTY. A LIGHT OVER THE LICENSE PLATE BROKE AND I HAD TO HAVE THAT REPLACED. ONCE AGAIN THEY KEEP BLAMING CUSTOMER OR GMC FOR THE PARTS OR DEFECTS. YET MAKE CUSTOMERS PAY. THEY SAY THEY ARE AT THE MERCY OF THE PARTS DEPARTMENT. ALSO THAT I WANTED SERVICE BUT DIDN'T WANT TO PAY FOR IT. SO NOW THEY ARE TRYING TO CHARGE ME $200 STATING IT WAS HIT FROM DEBRIS WHICH MY CAR HADN'T LEFT MY DRIVE WAY IN A MONTH. I THINK THE WHEEL SENSOR MAY HAVE GOTTEN BROKEN WHEN THEY REPAIRS THE CONTROL ARM WELD IN JUNE. BUT ARE TRYING TO BLAME CUSTOMER FOR IT. SO IT'S NOT COVERED UNDER WARRANTY.*DT*JB

ODI #11270140ENGINE

IN FEBRUARY ON ZERO DEGREE DAY MY 2018 TRAX HAD BLUE SMOKE COMING OUT OF THE TAIL PIPE AND ALMOST STALLED CAR RUNNING. I SAW ANOTHER TRAX THAT SAME DAY WITH BLUE SMOKE COMING OUT OF THE TAIL PIPE. WHEN I WAS AT THE DEALERSHIP THEY WERE RETURNING SOME ONE ELSES TRAX AND IT HAD BLUE SMOKE COMING OUT OF IT. THE TRAX HAS A 1.4 TURBO ENGINE AND GM SEEMS TO HAVE A PROBLEM WITH THE PCV SYSTEM ON THIS ENGINE. GM NEEDS TO COME UP WITH A FIX FOR THIS PROBLEM AND THERE SHOULD BE A RECALL ON THIS. YOU CAN LOOK ON YOUTUBE AND THE MECHANICS THERE ARE AWARE OF THE PROBLEM. THE DEALERSHIPS AND GM SEEM TO NOT HAVE ANY INTEREST IN CORRECTING THIS PROBLEM. THE 1.4 TURBO IS PUT IN MANY GM CARS. I WOULD THINK IF NOTHING ELSE THIS SHOULD BE A POLLUTION CONTROL RECALL.

ODI #11265717ELECTRICAL SYSTEM,ENGINE

WHEN I'M AT A STOP AND TRY TO PUSH ON THE GAS IT FEELS LIKE IT'S STALLING OUT, I'VE ALSO HAD PROBLEMS WITH THE RADIO AND TURN SIGNAL, I'VE HAD THE RADIO SCREEN BE COMPLETELY BLACK BUT THE RADIO WAS PLAYING AND ON OTHER TIMES AFTER TAKING IT OUT OF REVERSE AND PUTTING IT IN DRIVE AND ACTUALLY DRIVING DOWN THE STREET THE TWO YELLOW MARGIN LINES STILL APPEAR ON THE SCREEN ACROSS THE RADIO STATION AND THE TURN SIGNAL SEEMS LIKE THE DEALER HAD TO REPLACE THE OVERHEAD LIGHT IN THE CAR BECAUSE IT DID NOT FUNCTION AS WELL, IT DELAYS WHEN I TURN IT ON IT TAKES A COUPLE OF SECONDS FOR IT TO ACTUALLY START FLASHING I'VE ALSO HAD A PROBLEM WITH THE EMISSION AND THEY TOLD ME IT WAS BECAUSE OF CHEAP GAS AND THEY REPLACED SOMETHING WITH THE EMISSION CONTROL AND IT FELT LIKE IT WAS DYING OUT BEFORE THEY FIXED IT AND IT STILL DOES. I BELIEVE SEPTEMBER 18TH WAS THE LAST TIME I TOOK IT IN FOR THESE PROBLEMS WHICH THEY COULD NOT FIND OUT WHY.

ODI #11256693SUSPENSION

I TOOK MY CHEVY TRAX IN FOR THE RECALL AND WAS TOLD THE DRIVER SIDE NEEDED TO BE FIXED CAUSE OF THE RECALL IT WAS MAKING A HORRIBLE NOISE THEY SAID 1 WEEK TO GET THE PART IN I CALLED AND THEY SAID IT WOULD BE MONTHS THEN I WAS DRIVING AND IT POPPED AND VIBRATED UNDER MY FEET SO I TOOK IT IN AND WAS TOLD IT'S UNSAFE TO DRIVE NOW I HAVE HAD A LONER FOR 2 MONTHS ANY TIME I CALL THE DEALERSHIP THEY SAY WELL OTHERS HAVE HAD THERE CAR BACK THERE LONGER IT'S FRUSTRATING TO BE MAKING A CAR PAYMENT ON A CAR I DON'T HAVE I HAVE DOGS I TAKE PLACES AND CAN'T CAUSE U CAN'T HAVE PETS IN THE LONER CAR I HAVE HAD MY CAR FOR A YEAR AND THE DEALERSHIP HAS HAD IT LONGER THAN I HAVE I HAD AN ISSUE WHEN THEY TINTED MY WINDOWS GLASS HAD TO BE REPLACED AND TRIM AND THEY SENT ME A FADED TRIM AND I WAS TOLD THAT IS JUST WHAT THEY KEEP SENDING TOOK 2 MONTHS TO GET MY TINT WHY AM I PAYING FOR A CAR WHEN I DON'T HAVE IT

ODI #11254629SUSPENSION,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)

MY CAR WAS CALL BACK FOR A RE-CALL JAKE SWEENEY CHEVROLET HAD IT OVER A MONTH WHEN I RECEIVED IT BACK IT WAS SOMETHING WRONG WITH THE TIRES IF THEY HAD REPLACED MY TIRES WITH OLD TIRES THE TIRES I HAD IN THERE HAD A IRON SOMETHING IRON IN IT ALSO IS MAKING A LOT OF NOISE IS WAVING BACK AND FORTH IT'S VERY DANGEROUS TO DRIVE AND I'VE BEEN DRIVING IT WHEN I HIT A BUMP AND SWAYS OVER TO THE LEFT AND RIGHT SIDE OTHER PEOPLE'S SAFETY IS INVOLVED TO OF THIS CAR I'M FEARED FOR MY LIFE IT'S A 2018 TRACK AND WHEN I LOOKED UNDER IT WHEN THEY TOOK ME TO LOOK UNDER THE BOTTOM OF THE CAR AND HAD OLD PARTS ON IT WAS RUSTED AND OLD AND I DIDN'T KNOW ANYTHING ABOUT IT PLEASE HELP ME I LIVE IN CINCINNATI OHIO [XXX] IS MY ZIP CODE MY ADDRESS IS [XXX] CINCINNATI OHIO [XXX] PHONE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *TT

ODI #11254092STRUCTURE

SUDDENLY STARTING TO RECEIVE "HOOD OPEN" WARNING WHILE DRIVING; HOOD IS COMPLETELY CLOSED. WHEN PARKED, ALARM STARTED TO GO OFF, TO ALERT THAT HOOD IS OPEN WHILE CAR IS SITTING IN DRIVEWAY; AGAIN, HOOD IS COMPLETELY CLOSED.

ODI #11253873SUSPENSION

2018 CHEVROLET TRAX PREMIER. CONSUMER WRITES IN REGARDS TO GM SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. THE PARTS WERE NOT AVAILABLE. *JS

ODI #11254175TIRES

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX EQUIPPED WITH TWO CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: P205/70/R16 (NA). THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER TIRES SHOOK AND WERE WORN DOWN. THE CONTACT STATED THAT THE VEHICLE FAILED THE GAUGE INSPECTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GORTSEMA MOTORS, INC. (227 N STATE ST, GRANGEVILLE, ID 83530, (208) 983-0320), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIRES NEEDED TO BE REPLACED. THE TWO TIRES WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE FAILURE MILEAGE WAS 16,000 AND THE TIRE FAILURE MILEAGE WAS 20,000. THE DOT NUMBER WAS UNKNOWN.

ODI #11254305UNKNOWN OR OTHER

LOWER CONTROL ARM RECALL. WAS INITIALLY TOLD THAT PARTS WOULD BE AVAILABLE IN 2-3 WEEKS. I AM NOW AT 5 WEEKS AND NO ONE CAN ADVISE AVAILABILITY OF PARTS. NO LOANER HAS BEEN OFFERED BY THE DEALERSHIP. AND THIS VEHICLE IS DRIVEN BY AN 18-YEAR-OLD SO I'M NOT CERTAIN IF THEY WOULD ALLOW HER TO DRIVE ONE ANYWAY.

ODI #11254303UNKNOWN OR OTHER

VEHICLE IS INVOLVED IN RECALL BUT DEALERSHIP IS FORCING MY DAUGHTER TO DRIVE VEHICLE IN THE MEANTIME. NO LOANER IS BEING OFFERED.

ODI #11253650SUSPENSION,SERVICE BRAKES

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT CALLED OURISMAN CHEVROLET OF MARLOW HEIGHTS AT 240-455-3386 (LOCATED AT 4400 BRANCH AVE, MARLOW HEIGHTS, MD 20748) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE BRAKES SQUEAKED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THE ROTORS WERE CLEANED AND THE BRAKE PADS WERE ALSO CHANGED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT THE DEALER REGARDING A LOANER VEHICLE; HOWEVER, THE CONTACT WAS NEITHER CALLED BACK NOR INFORMED WHEN THE RECALL PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,222. PARTS DISTRIBUTION DISCONNECT.

ODI #11245746SUSPENSION

2018 CHEVROLET TRAX. CONSUMER WRITES IN REGARDS TO LOWER CONTROL ARM SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER WAS INFORMED THE PARTS NECESSARY TO COMPLETE A RECALL REPAIR WERE ON BACK ORDER. *JS

ODI #11246002SUSPENSION

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIKE REED CHEVROLET (1559 E OGLETHORPE HWY, HINESVILLE, GA 31313, (855) 219-7194) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

ODI #11244440SERVICE BRAKES

I CALLED AND MADE AN APPOINTMENT AT HENDRICK CHEV BUICK GMC, 12050 W BROAD ST., RICHMOND, VA 23233 ON JUNE 29TH AND CARRIED MY VEHICLE IN. THEY WOULD NOT LOOK AT IT TO SEE IF IT NEEDED THE PART SINCE THEY HAD TO WAIT UNTIL AFTER JULY 1ST. I WENT BACK AGAIN AND THEY LOOKED AT IT AND SAID THE PART NEEDED TO BE REPLACED. AS OF TODAY THEY STATE THEY DO NOT HAVE THE PART. WHY CAN'T THEY GET THE PART?

ODI #11242509SUSPENSION

I GOT NOTIFIED OF A RECALL AFFECTING THE LOWER CONTROL ARM OF THE CAR IN APRIL. ON JUNE 1ST I HAD AN APPOINTMENT AT DON MEALEY CHEVROLET (CLERMONT, FL) TO HAVE IT INSPECTED AND THEY FOUND THAT BOTH LOWER ARM CONTROLS OF THE CAR WERE AFFECTED. THEY CLAIMED TO NOT HAVE THE PARTS AND THEY WOULD BE ORDERED. I CALLED TO FOLLOW UP MULTIPLE TIMES AND WAS TOLD THEY STILL DIDN'T HAVE THEM. ON AUGUST 7TH I WENT IN FOR AN OIL CHANGE AND I WAS TOLD THE RECALL IS NOW 'DANGEROUS' AND THEY HAVE HAD PEOPLE IN LOANERS FOR UP TO 6 WEEKS NOW. THEY SAID THEY WOULD CHECK TO SEE IF THEY HAD THE PARTS THAT DAY. THE MAN SAID THEY DID AND THAT THEY WOULD REPAIR IT THAT DAY. HE THEN CAME BACK AND SAID THEY CAN'T FIND THE PARTS SO THEY HAVE TO GIVE ME A LOANER. NO ONE EVER CALLED TO SAY THAT MY CAR'S RECALL WAS DANGEROUS AND I SHOULD NOT BE DRIVING IT DESPITE THEM ALREADY DOING THE INSPECTION BACK IN JUNE. I NOW HAVE A LOANER AND NO IDEA WHEN THEY WILL REPAIR THE 'DANGEROUS' CAR I WAS DRIVING FOR MONTHS.

ODI #11241748SUSPENSIONCRASH

ON 7/11/19 I TOOK MY VEHICLE INTO THE DEALERSHIP BECAUSE I RECEIVED NOTIFICATION THAT MY CAR WAS UNDER RECALL. RECALL #A182202370. THE CAR WAS INSPECTED AND FOUND NOT TO BE IMPACTED BY THE RECALL AND I LEFT. ON 7/19/19 MADE A U-TURN IN AN EMPTY PARKING LOT, I HEARD A LOUD CRACK AND THEN HAD A HARD TIME STEERING THE VEHICLE. THE RIGHT-SIDE PASSENGER TIRE OF THE VEHICLE HIT THE CURB AND THEN THE TIRES WERE TURN SIDEWAYS. I CALLED AND HAD MY CAR TOWED BACK TO THE DEALERSHIP BECAUSE I ASSUMED THE PROBLEM HAD TO DO WITH THE RECALL. THE SERVICE MANAGER FROM THE DEALERSHIP CALLED ME TO INFORM ME THAT THERE WAS $2200 IN DAMAGE AND THAT THE RECALL HAD NOTHING TO DO WITH THE ACCIDENT, THEY SUGGESTED I CALL MY INSURANCE COMPANY. MY INSURANCE ADJUSTER WENT TO THE DEALERSHIP TO INSPECT THE VEHICLE ON 6/30/19, WAS TOLD THAT THE VEHICLE WAS NOT UDDER THE RECALL. AFTER NOT HEARING FROM THE DEALERSHIP I CALLED THEM ON AUGUST 2ND AND WAS TOLD THE VEHICLE WOULD BE READY ON 8/5 OR 6. PRIOR TO CONTACTING THE DEALERSHIP, MY INSURANCE ADJUSTER TOLD ME THAT THE DEALERSHIP RE-TESTED MY VEHICLE WITH A SPECIAL TOOL AND FOUND IT WAS INCLUDED IN THE RECALL AND THAT THEY WOULD BE REPLACING AT LEAST ONE OF THE LOWER CONTROL ARMS. I ASKED MY SERVICE DEPARTMENT CONTACT ABOUT THE RE-TEST AND THE REPLACEMENT OF THE LOWER CONTROL ARM AND SHE INDICATED SHE DIDN'T KNOW ANYTHING ABOUT A NEW TOOL AND THAT THE SERVICE DEPARTMENT MANAGER DECIDED TO CHANGE BOTH LOWER CONTROL ARMS AS A COURTESY AND SHE ALSO MAINTAINED THAT MY VEHICLE IS NOT UNDER RECALL. I WENT ON TO THIS WEBSITE TO FIND OUT THAT THERE IS 1 UNADDRESSED RECALL. I AM CONTACTING YOU BECAUSE I DON'T THINK I SHOULD HAVE TO PAY OUT OF POCKET FOR THIS REPAIR AND THAT THE DEALERSHIP IS NOT TELLING ME THE TRUTH ABOUT THE SAFETY OF MY VEHICLE. I AM A COLLEGE STUDENT AND NEED MY CAR TO GET AROUND AND IT HAS BEEN IN THEIR POSSESSION SINCE JULY 19TH.

ODI #11241789SUSPENSION

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO VALLEY CHEVROLET (601 KIDDER ST, WILKES-BARRE, PA 18702, (570) 821-2772) WHERE IT WAS DIAGNOSED THAT BOTH LOWER CONTROL ARMS NEEDED TO BE REPLACED; HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER PROVIDED CASE NUMBER: 9-5407-849702. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11241019SUSPENSION

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ROUTE 66 CHEVROLET (8130 E SKELLY DR, TULSA, OK 74129, (918) 663-2300), BUT WAS NOT REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WOULD CALL THE DEALER AND ADVISE THEM TO PROVIDE A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11240905SUSPENSION

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOUTH POINTE CHEVROLET (9146 S MEMORIAL DR, TULSA, OK 74133, 918-481-8000) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11240327SUSPENSION

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE VEHICLE WAS TAKEN TO SUNRISE CHEVROLET FOREST HILLS (105-20 GERARD PL, FOREST HILLS, NY 11375, (718) 263-7700), BUT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.

ODI #11234584SUSPENSION

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON WRINGER CHEVROLET (7777 S GENERAL BRUCE DR, SUITE A, TEMPLE, TX 76502, (254) 598-4131) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11234195SUSPENSION

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). CHEVROLET OF WAYZATA (16200 WAYZATA BLVD, WAYZATA, MN 55391, (952) 473-5444) WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE PROVIDED FROM THE MANUFACTURER FOR OVER THREE WEEKS. THE RECALL WAS ISSUED ON APRIL 18, 2019. THE MANUFACTURER WAS CONTACTED AND DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER STATED THAT THEY WOULD LET THE CONTACT KNOW WHEN THE PART WAS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11233172SUSPENSION

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION); HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GOODMARK CHEVROLET, 123 S ELM ST, COMMERCE, GA 30529, (706) 335-3196) DIAGNOSED THAT THE JOINT CONTROL ARMS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11229254SUSPENSION

2018 CHEVROLET RAX. CONSUMER WRITES IN REGARDS TO FRONT LOWER CONTROL ARMS. *LD *JS

ODI #11222232SUSPENSION,SERVICE BRAKES

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). WHILE DRIVING AND APPLYING PRESSURE TO THE BRAKE PEDAL, THE BRAKES MADE A GRINDING SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO HESSERT CHEVROLET (6301 E ROOSEVELT BLVD, PHILADELPHIA, PA 19149, (215) 537-2377). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

ODI #11209477SUSPENSION

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. WHILE DRIVING ON A VERY CONGESTED HIGHWAY, ON-STAR ADVISED THE CONTACT TO TRAVEL AN ALTERNATIVE ROUTE AND GO TO THE NEAREST DEALER. THE VEHICLE WAS TAKEN TO APPLE CHEVROLET (1200 LOUCKS RD, YORK, PA 17404) WHERE IT WAS DIAGNOSED THAT THERE WAS A LOWER CONTROL ARM WELDING FAILURE. THE DEALER PROVIDED ALTERNATIVE TRANSPORTATION UNTIL A REMEDY WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 95258825086. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,500. THE VIN WAS UNAVAILABLE.

ODI #11208688SUSPENSION

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION). THE CONTACT CALLED PREMIER CHEVROLET BUICK GMC AT 304-292-9446 (LOCATED AT 5392 UNIVERSITY TOWN CENTRE DR, MORGANTOWN, WV 26501) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER DID NOT PROVIDE A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11208339SUSPENSION

THE CONTROL ARM WELD WAS IMPROPERLY WELDED ON BOTH SIDES OF THE CAR WHICH CAN LEAD TO FATIGUE CAUSING THE WHEEL THE RUB AND CAUSING AN ACCIDENT. AFTER BEING NOTIFIED BY ONSTAR OF THE POTENTIAL ISSUE I HAD MY VEHICLE INSPECTED. THE CAR FAILED INSPECTION. CHEVROLET IS CLAIMING THAT THERE IS NO RECALL AND THEREFORE NOT COVERED BY THE WARRANTY AND WANT ME TO CONTINUE TO DRIVE IT DESPITE THE DEALERSHIP STATING IT FAILED THE INSPECTION AND IS UNSAFE TO DRIVE.

ODI #11205049SUSPENSION

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V312000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT STATED THAT THE ONSTAR SYSTEM INFORMED HER THAT THE VEHICLE HAD A RECALL. THE CONTACT SPOKE WITH MATTHEWS'HARFREAVES CHEVROLET (2000 TWELVE MILE ROAD, ROYAL OAK, MI, 48067, (248) 658-8649) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT NOTICED THAT THE STEERING WHEEL WAS PULLING TO THE RIGHT. THE APPROXIMATE FAILURE MILEAGE WAS 7,600. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11191788UNKNOWN OR OTHER

PURCHASED A 2018 CHEVY TRAX ON FEBRUARY 16, 2019. IT HAS BEEN AT THE DEALERSHIP TWICE, CURRENTLY, TO FIX AN ISSUE OF HAVING NO HEAT. GETTING READY TO SEND IT BACK TO THE DEALERSHIP AGAIN TO TRY AND FIX THE ISSUE OF NO HEAT. VEHICLE WAS LEFT RUNNING IN THE DRIVE WAY TO HEAT UP AND DRIVEN MORE THAN 20 MILES WHILE WAITING FOR THE HEAT TO START.

ODI #11175490ELECTRICAL SYSTEM

2018 CHEVROLET TRAX-LS AWD. CONSUMER WRITES IN REGARD TO MANY SAFETY DEFECTS (STALLING,BATTERY LOSING POWER ,POWER STEERING AND ALL WHEEL SYSTEM ISSUES) WITH VEHICLE. *AS *TR

ODI #11128910AIR BAGS

2018 CHEVROLET TRAX. CONSUMER WRITES IN REGARDS TO ISSUES WITH PASSENGER AIRBAG SENSOR. *LD *JS

Annual complaints and reliability score for CHEVROLET Trax — recall years marked in red
017340501002019201820192020202120222023202420252026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 95 total NHTSA complaints filed over 9 years, with the worst year being 2019 (34 complaints, including 1 crash report).

The amber reliability line is declining — recent years score around 43/100, lower than earlier in the vehicle's life. This pattern indicates issues are accumulating over time rather than being resolved, which is a concern for used buyers.

The recall (red dashed line) followed the first complaints by 1 year — a typical response window; neither unusually fast nor a pattern of denial.

Red dots on the amber line flag 2 years (2019, 2025) where complaints included crash events — these are the highest-severity incidents in the dataset.

Details & Analysis
Financial
$0
Annual Fuel
EPA estimate
$1,800
Annual Insurance
US average
$1,800
Annual Maintenance
8-yr-old vehicle avg
$425
Annual Depreciation
Current period
Estimated 5-Year Total Cost
Fuel + Insurance + Maintenance + Depreciation
$20,125

Estimates use EPA fuel economy data, AAA 2024 national averages for insurance and maintenance, and a standard depreciation curve. Actual costs vary by location, driving habits, and vehicle condition.

$38,216
~$637/mo over 5 yrs
$0.4/mi
cost per mile
Fuel
$10,000
Insurance (est.)
$7,500
Maintenance
$15,500
Repair Risk Buffer
$3,000
Depreciation
$2,216

Estimated 5-year cost of ownership: $38,216 (~$637/mo). Repair risk buffer is standard due to vehicle risk profile.

$5,500
Low
$6,500
Est. Value
$7,500
High

Based on original MSRP of $21,000 with suv depreciation curve. Range reflects ±15% market variance. Actual value depends on condition, options, and local demand.

2 open recalls (unverified repair status)−$1,000
1 recall over 2 years old — likely uncompleted−$400
Total recommended deduction−$1,400
Suggested fair offer: ~$5,100
HIGH
Verify recall SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT has been repaired
Recall on record for: General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front low
HIGH
Verify recall SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT has been repaired
Recall on record for: General Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lowe
MEDIUM
Test drive and inspect: UNKNOWN OR OTHER,ENGINE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: SERVICE BRAKES, HYDRAULIC
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: ENGINE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.
5%
18-month
10%
2-year
Low Probability
Cumulative 2-year risk: 10%

5% baseline recall probability — no strong indicators of an imminent recall.

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions
Full Coverage
$1,650–$2,090/yr
~$138–$174/mo
Liability Only
$560–$710/yr
~$47–$59/mo
Category: Standard Vehicle
8-year-old vehicle: −7% (moderate depreciation)

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

CHEVROLET has been fined $35M+ by NHTSA. Most recently in 2014: Delayed ignition switch recall — 124 deaths linked to defect known since 2001.

2014$35MDelayed ignition switch recall — 124 deaths linked to defect known since 2001

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Vehicle Identity

VINKL7CJKSB6JB601520
Model Year2018
MakeCHEVROLET
ModelTrax
TrimLS
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)

Body & Configuration

Body StyleSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Doors4
Seat Rows5
Drive TypeFWD/Front-Wheel Drive
Fuel TypeGasoline
TransmissionAutomatic

Engine

Engine Cylinders4
Displacement (L)1.4

Manufacturer

ManufacturerGENERAL MOTORS LLC
Assembly CityBUPYEONG
Assembly CountrySOUTH KOREA

VIN Structure

WMI (Chars 1–3)KL7
Check Digit (Char 9)6
Model Year Code (Char 10)J
Plant Code (Char 11)B
Sequence (Chars 12–17)601520

Safety Data

NHTSA Recall Count2
NHTSA Complaint Count95
K
1
L
2
7
3
C
4
J
5
K
6
S
7
B
8
6
9
J
10
B
11
6
12
0
13
1
14
5
15
2
16
0
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
K
World Manufacturer
Country & region of manufacture
Position 1
L
Manufacturer
Specific manufacturer identifier
Position 2
7
Vehicle Type
Division or vehicle type
Position 3
CJKSB
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
6
Check Digit
Mathematical validation character
Position 9
J
Model Year
Year of manufacture
Position 10
B
Assembly Plant
Where the vehicle was assembled
Position 11
601520
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
South Korea
From VIN position 1 (K)
Model Year Character
"J" → 2018
Could also be 1988
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 4/21/2026, 4:35:48 AM.