JTDKN3DUXE17786382014 TOYOTA Prius

On April 5, 2026, while driving downhill around a corner in my 2014 Toyota Prius, the brake booster and brake booster pump assembly failed without any prior warning. When I pressed the brake pedal the car did not slow down and instead appeared to accelerate due to a complete loss of braking assist. I was unable to stop the vehicle normally and had to rely on gravity and coasting to slow down, creating a serious risk of collision. There were no warning signs prior to the failure. Immediately after the incident, three warning lights illuminated on the dashboard: the BRAKE light, the ABS light, and the VSC (vehicle stability control) light, which have remained on since. The vehicle was taken to DARCARS Toyota Baltimore, 6007 Eastern Ave, Baltimore, MD 21224, where the failure was confirmed on April 15, 2026. Technician Victor Lawson diagnosed diagnostic trouble code C1391, which is the exact qualifying code listed under Toyota's Customer Support Program ZJB for brake booster and brake booster pump assembly failure (RO# XXX). The vehicle remains at the dealership and is available for inspection. Toyota corporate was contacted and opened case number XXX but declined to cover the repair despite this being a documented issue that Toyota has publicly acknowledged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, three warning lights suddenly appeared on the dashboard . Abs warning, traction light, and break warning light At the same time, the brake pedal became very hard to press, and the vehicle did not slow down as expected. This caused a significant increase in stopping distance, and I nearly rear-ended the vehicle in front of me. The issue appears to involve the braking system and created an immediate safety risk. No prior warning signs were noticed before this incident. The vehicle has not yet been inspected but is available for inspection upon request.

Subject: Brake Booster/Pump Assembly Failure – Toyota Program ZJB / 23TE07 Description of Incident: I am reporting a failure of the brake booster and pump assembly on my 3rd Generation Prius (82,000 miles). While the vehicle is 11.3 years old, it is well under the 150,000-mile threshold of Toyota’s Customer Support Program ZJB. The brake pump began cycling every 13 seconds, indicating an internal pressure leak in the accumulator. This is a documented precursor to a total loss of power-assist braking. Despite the clear mechanical failure, no warning lamps or Diagnostic Trouble Codes (DTCs) were triggered, creating a safety hazard where the system could fail without prior electronic notification. Repair and Cost Details: Because the vehicle was 1.3 years past the arbitrary 10-year "Secondary Coverage" window, I was forced to pay $3,461.18 out-of-pocket for a known manufacturing defect. I would like to highlight a discrepancy in labor billing: while Toyota’s own technical bulletins (ZJB/23TE07) state the repair should take approximately 5.3 hours, the dealership charged 8.9 hours of labor for the same procedure. Safety Concern: By limiting coverage to 10 years, Toyota has left many low-mileage owners with a critical safety defect that degrades over time regardless of mileage. I request that the NHTSA transition this from a "Customer Support Program" to a formal Safety Recall to ensure all affected vehicles are repaired and owners are reimbursed, regardless of the vehicle's age.

the cylinder head gasket blew because of the poor design of the intake manifold and the EGR system. There are updated parts to fix this issue, but there was no recall. This poor design led to the vehicle having "the Death Knock." It started doing this knock on my trip driving my daughter to college. The engine could have seized in traffic on the way to [XXX] from [XXX] . No warning lights came on telling me there was an issue. The vehicle is being taken apart now to see if my connecting rods were bent from the coolant entering the combustion chamber. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Toyota Prius. The contact stated that while driving at an undisclosed speed, the vehicle failed to slow down as intended with the brake pedal depressed. The ABS warning light was occasionally illuminated. The vehicle was pulled over to the shoulder of the roadway and restarted. The vehicle was taken to a local independent mechanic, where it was diagnosed, and determined that the brake master cylinder, brake booster, and brake lines needed to be replaced. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to an undisclosed recall; however, the VIN was not included in the recall. The manufacturer was notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 152,000.

Vehicle: 2014 Toyota Prius v Hybrid Mileage: 79,000 miles The vehicle experienced sudden failure of the brake booster / brake accumulator system. Multiple warning lights appeared including ABS, traction control, and the red brake warning light. Diagnostic code C1391 was retrieved. The brake pedal became soft/spongy and the electric brake pump began cycling frequently. Braking performance felt reduced and inconsistent, creating a potential safety risk. This vehicle has very low mileage (79,000 miles) and has been well maintained. The failure appears to be related to a known defect in the Prius braking system. Toyota previously issued Customer Support Program 20TE07 addressing brake booster and pump failures on 2012–2014 Prius v vehicles. Despite this known issue, the repair is not being covered and the cost quoted is several thousand dollars. A failure of the brake booster/accumulator system significantly affects braking performance and should not occur at this mileage. This appears to be a widespread issue affecting Prius vehicles and represents a potential safety defect involving the braking system.

Head gasket failure. No check, engine, light or warning. My car was very well maintained regularly. After research, I found this to be a very common problem. Yes it is available for inspection. Upon request. The problem was confirmed by chemical test, ignition vapors going into engine coolant. Other symptoms were misfiring on cylinder two and cylinder four. Severe engine knocking.

The brake booster/accumulator failed on my vehicle. This part was a common failure during the 2010-2015 production run so much so that Toyota extended coverage to replace. Mine failed recently beyond the warranty extension of 10 years/150k miles. My vehicle has only 108k miles and is 15 months beyond warranty. Toyota Corporate will not replace this vital part, despite the fact it was a defective design. I can’t drive it any longer since I don’t have the $4000 to make repair. Toyota Corporate has shown little concern despite this critical safety defect.

The slip notification, abs, and brake lights turned on while driving on the highway. The brakes then became very stiff and the vehicle did not brake as fast or as well as it normally does without the lights.

2014 Prius HB with 135k miles , onboard system warning lights for Brakes, ABS system, TPMS and Traction Ctrl all came one suddenly. Brake losing pressure while vehicle making strange noise under front driver side

On Jan 5, 2026 I was driving locally at about 40-45 mph. All of a sudden 3 indicator lights came on ABS, Brake, and Brake System Warning Light. There were no noises, but the brakes felt different. They did stop when needed. I left space between myself and others just in case, did not want an accident. Called my regular mechanic. They advised to not drive the car, but to bring it into the shop at 8am the following day. On Jan 6th, the mechanic stated it was beyond their expertise. It was towed to the local Toyota Dealer for repairs. It ended up being the Brake Booster and Pump. Upon investigation online, we saw this was a recall, but we were not notified by Toyota.

I was driving on the freeway, and a few lights(including ABS, brake lights) all came on and a beeping noise started, as i immediately lost complete control of my brakes! That God it was late, and no cars were in front of me. The car slowed down as I removed my foot of the gas right away. I tried to pull over as soon as I heard the lights, and that’s when I realized my brakes were completely gone! I was able to stop after about two miles; car stop on its own as it slowed down. Apparently, this was a major known issue and had warranty up to 150k miles. At the time of the incident, my car had about 165k miles. I had the car for years, and no one at the dealer ever mentioned anything about this or even tried to make me aware of it! I called the Toyota dealer and corporate number several times and they declined providing me with any help at all! This caused me fear and traume because I never thought this was possible! It could’ve ended my life and the life of people around me if there were any cars in sight! The problem has been confirmed by a reputable mechanic! He did the repairs! He also called the Toyota dealer and corporate and attempted collecting anything since he found out about the warranty and common issue. They also denied help. No lights were on at all before this incident happened! It all came at once! I even have all records of monthly/ bimonthly complete inspections at the dealer with everything normal on the results!

Hello, We were informed that the vehicle paint had a recall due to paint chipping. Unfortunately we never received the notice and was unaware until after the recall program had ended. We are contacting you now to see how we can address this issue as our vehicle paint is chipping all around the car.

The brake booster system (electric brake booster pump) in my 2014 Toyota Prius has been making frequent, audible cycling noises inside the cabin, particularly during cold weather. I have also noticed a faint odor outside the vehicle that seems related to electrical movement. No ABS or brake warning lights have illuminated, but the cycling pump may indicate increased stress on the brake system. The issue has not yet been diagnosed or confirmed by a dealer or independent service center. The problem has not caused a loss of braking ability to date, but the unusual noises and electrical odor suggest potential risk if the booster were to fail completely. No recall or customer support program currently covers this issue. The component is part of the vehicle’s brake system and would be available for inspection by a dealer or manufacturer upon request. Toyota has offered no help or possibility of Goodwill assistance inspection for this issue.

The brake system malfunctioned suddenly. While driving and while stopped, the brake pedal became very hard and braking behavior became unpredictable. The vehicle sometimes brakes aggressively and other times requires excessive pedal force to stop. The ABS and BRAKE warning lights illuminated. The vehicle no longer provides normal braking assistance. This issue is related to a failure of the brake actuator / brake booster, which is a known issue affecting Toyota Prius models from 2010 to 2015. This defect creates a serious safety risk, as braking performance is inconsistent and may increase stopping distance or cause loss of control during emergency braking situations. The vehicle has not been repaired yet because the cost is very high and the manufacturer has declined assistance despite this being a known safety-related defect.

misfire code along with rough starts/light load. T-SB-0116-15

My 2014 Toyota Prius (VIN [XXX] , 77,000 miles) displayed Brake, ABS, and Slip warning lights. A mechanic confirmed failure of the Brake Booster and Pump Assembly (DTC C1391). Toyota previously acknowledged this as a safety-related defect under Customer Support Program ZJB, but my coverage expired because I never received Toyota’s notice dated May 21, 2019. My car has been undrivable for weeks and Toyota refuses goodwill repair. This is a serious brake safety issue that should be reviewed for recall or extended coverage since many Prius owners have experienced the same failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ABS complete and total failure while driving.

The ADS, traction light, and brake light all came on at once. Apparently this is a known problem with these cars and Toyota was fixing them for awhile but has stopped. No brake issues were reported when I brought it in for inspection in 2023. I never received any mail stating that this was a know defect and I needed to bring my car in to get it inspected. It's obvious to me that Toyota designed a defective part that impacts safety, and is forcing the owner to bear the cost of the fix by creating parameters that can never be met before the warranty expires.

My brakes consistently lock and the car lunges forward. Driving down the highway I tapped my brakes and they didn’t work. I lost traction in the brakes. I had no control over the car or speed. I’m scared everyday I have to drive it. This is extremely dangerous and I've seen this comment often with this vehicle. Toyota said they had an extended warranty for this but it expired. I never received any mail or phone calls stating that this was a known defect. They say they can’t do anything now and are quoting me over $3000 to fix it.

The brake actuator failed, it can be available for inspection anytime. My ABS light, brake light, and traction control lights all came on to indicate the failure. Since the hybrid engine requires the breaking system to recharge, failure of this part will eventually lead you to be stranded if it isn’t functional. Additionally, the responsiveness of the breaks makes driving at higher speeds a lot riskier. Toyota offered an "extended warranty" to have the parts replaced for free for 10 years or 150,000 miles, whichever came first. My make is 2014, at only 89,000 miles.

The contact owns a 2014 Toyota Prius. The contact stated that the ABS and the traction control warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the brake master cylinder needed to be replaced. The vehicle was not repaired. The vehicle was taken to a certified mechanic and was diagnosed, and it was determined that the brake booster had failed and needed to be replaced. The vehicle was repaired; however, one day later, both warning lights returned. The vehicle was returned to the mechanic and air was blown into the hydraulic valves and the other valves were cleaned; however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.

Apparently Toyota knows of a recurring problem with the brake actuator. I took my Toyota Prius to the dealer for an unrelated recall issue that they repaired and I asked them what the sound was that I kept hearing every 10 seconds or so. The told me it is the brake actuator, but did not seem concerned at all that I get it repaired right away. They did quote me a very high price to have it fixed by them. I have chosen to take it to my mechanic for repair. In the mean time, I decided to research this on the internet and discovered that it is a known problem by Toyota and there is a class action suite filed on them. I want Toyota to pay to have it fixed! I fear for my life and lives of others with the same issue.

I was told that my Brake Booster and Brake Booster Pump Assembly needed replaced. I had specifically asked my dealership in the past if there were any issues with my car and was told that there was nothing, which was untrue. I called Toyota and was told that I was mailed something back in 2018, but I do not remember receiving it. Now I am told that this has expired. I wanted to know if I had any recourse or extension time on this program 21 TE01. I am afraid that my brakes will not work, as the lights go off and on. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There was a safety recall issued for brake system malfunctions involving the brake booster and brake booster pump assemblies on my vehicle. Unfortunately, the recall expired on December 31, 2024. On March 4, 2025, at 4:10 PM, I contacted the District Manager Advocate in Plano, Texas. I explained that I had been in the ICU twice and am now [XXX]. During the recall period, I was in and out of hospitals for more than four years, making it impossible for me to be aware of or respond to the recall in time. My vehicle has since begun exhibiting the exact symptoms outlined in the recall. When I brought this to their attention, I was told that while the issue was indeed covered under a past recall, there is nothing they can do now because it has expired. This vehicle is our only mode of transportation, which is critical for my ongoing medical treatments, as well as for my husband who recently suffered a heart attack. As I write this, we have no other option but to continue using the vehicle—despite the serious safety risk—because of the urgent and necessary care both of us require. On August 4, 2025, I contacted Toyota headquarters. They reached out to the dealership and spoke with management, but unfortunately, no resolution was offered except for information about a separate, newer recall. I followed up again with the District Manager and spoke with Ashley, who informed me that after escalating the case, there was still nothing further they could do and she expressed her apologies. This situation has caused further deterioration to my health due to the stress and anxiety of potential vehicle failure, and it has added to the burden of my husband’s fragile health condition. At this time, he has been unable to return to work, and we have no income to cover the cost of a repair that should have been addressed through the original recall. We would deeply appreciate any assistance, reconsideration, or compassionate review of our case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Cruise Control Not Working. Traction Control Light Active, Brake Light Active, And Light Active The cause was diagnosed by Toyota of Paris. TSB for C1391 Code abnormal leak in accumulator. The corrective action is to replace brake booster assembly with Master cylinder and Brake Booster pump Assembly.

I am writing to express my profound concern and disappointment regarding a recent, terrifying incident involving the brake system of my 2014 Toyota Prius. On Saturday, June 21, 2025, while driving with other passengers, my vehicle experienced a complete and sudden brake failure. Multiple warning lights illuminated on the dashboard, and despite my efforts, the brakes became unresponsive, making it impossible to stop the car. The sheer terror and helplessness I felt in that moment, with the very real potential for a catastrophic accident involving myself, my passengers, and other road users, is indescribable. Fortunately, through sheer luck and quick thinking, I was able to make an emergency stop on the side of the road, preventing any collision or injury. However, the emotional toll of that experience, the lingering stress, and the fear of a recurrence remain significant. I was subsequently informed that the cause of the failure was a leak in the brake accumulator. I am attaching the diagnosis and repair invoice. The necessary repairs were not completed until Wednesday, June 25th. This unforeseen and critical malfunction also necessitated the expense of a rental car for four days, adding to the financial burden and inconvenience. My frustration is compounded by the fact that this brake accumulator issue is a well-documented and known defect in Toyota Prius models, specifically affecting 2010-2015 vehicles. Toyota itself has previously issued a Technical Service Bulletin (TSB T-SB-0043-13) acknowledging this problem and offering warranty extensions for affected vehicles, typically up to 10 years or 150,000 miles. Despite this being a recognized safety concern, I was informed that my vehicle falls approximately eight months outside the 10-year warranty period, thus disqualifying me.

See Attached Letter

We were driving on a city street about 25-30mph and the car jerked suddenly and the lights on the dashboard illuminated and the "Check Hybrid System" message came up as well. The car was able to coast to a nearby parking lot. We attempted to drive the car home and the car stalled in the middle of the street. We were able to push the car off the road and then get it towed. The presented a potentially very dangerous situation as the car had a complete failure while driving in the middle of the road. The Toyota service department ran a diagnosis which returned DTC P0A94. All of this indicates that the car should be covered under the CUSTOMER CONFIDENCE PROGRAM 23TE03 however that program seems to only cover the 2010-2015 Prius and 2011-2017 Prius V models and not the Prius C. There are several reports of this same issue happening on the Prius C as well though so it doesn't make sense that it is not covered.

2014 Toyota Prius C with 220k miles. Four warning lights came on while driving. Brakes became not responsive unless you press down very hard. Regenerative braking, went away. The Brake pump can be audibly heard turning on every few seconds.

After 120K miles and 11 years of use, my Prius 3 brake booster pump failed while I was driving. The warning lights came on, including the ABS and brake lights. My brake felt strange, and I had to finish my drive to the dealership keeping a large driving distance so the brakes would work in time. I was advised that this was a result of a C1391 error and that the brake pump part is only covered under extended warranty for 10 years. The advisors at the dealership said it is extremely common for cars to come in with this problem just after the warranty period has ended. I have spoken to other Prius user who have complained of the same issue and are considering a class action lawsuit because this safety issue is so common.

While driving my dashboard lit up with Brake, ABS, and traction control warning lights. Brake pedal fell to the floor when pressed. I was then able to stop the car. I brought the car to a local auto parts store, where they were able to determine that the error code was C1391 brake accumulator pressure leak. I made an appointment and brought my car to my local Toyota dealer the next day. I was informed that the brake booster assembly, brake booster pump, and master cylinder would have to be replaced, at a cost of approximately $4035.00. I was informed that Toyota issued a Customer Satisfaction Program for this exact issue on my car. While my car has 129,000 miles and falls within their coverage range of 150,000, the car’s age of 11 years did not fall within their limit of 10 years. According to Toyota, this is a known failure and my only problem is that my brakes did not fail sooner. Toyota’s corporate office denied my appeal to cover the cost of the repair. The local Toyota dealer charged me $150 to read the code and confirm what the local Auto parts store was able to do for free.

My 2014 Toyota Prius C experienced a complete hybrid inverter failure. The part number of the inverter is the same as the one covered under Toyota’s inverter recalls (such as Recall J0V), yet my VIN is not included. The failure created a serious safety concern, as the vehicle lost power while in motion. Toyota’s recall appears to be too limited in scope and may need to be expanded to cover Prius C models that share the same faulty part. I am requesting that NHTSA investigate this issue, as it appears to involve the same hardware defect acknowledged in other Prius models.

Issue started with a noise sounding like a motor constantly trying to prime its self. Then while driving on freeway ABS light Brake light and traction control lights all came on. Took car to dealership and was given a $3700 bill to replace Brake Booster Master Cylinder and Brake booster pump. This is a known issue to Toyota and have offered an extended warranty 10 years or 150000 miles but not a recall. My vehicle is at 11 years and 123000 miles. This issue put my family in danger due to the threat of total brake failure.

Was driving down the road and the brakes stopped working and the the brake light the traction light and abs light came on. The brakes only worked if i put the pedal all the way to the floor after that. I checked online and found numerous other people have had this issue but no recall has ever been done. only nhtsa safety notices and a volunteered customer support program by toyota which was no longer being honored because I was passed the 10 year mark even though my vehicle was still under the 150k mile threshold by toyota. I wish your organization would force toyota to do a full recall on this. this is a dangerous safety issue involving a defective brake booster and master cylinder

The contact owns a 2014 Toyota Prius. The contact stated while driving at an undisclosed speed, the vehicle failed to stop or decelerate as intended while the brake pedal was depressed. The ABS and service brake warning lights were illuminated. The contact added brake fluid; however, the failure persisted. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was taken to a local Auto Zone, where it was scanned with an OBD2 scanner and DTC: C1391; was retrieved. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the failure was related to an unidentified Toyota Campaign; however, the warranty had expired. The failure mileage was approximately 92,802.

The brake booster assist assembly failed, causing a leak of brake fluid, im told that over time this failure can lead to a break failure. I contacted Toyota. They informed me that there was an assistance program for fixing this defect. However it expired in 2024? If they know about a defect why did the program expire? This is a safety issue.

Failed Brake booster and pump assembly, confirmed by Toyota service. Warning lights turned on all at once: AEB, skid control and brake light. Estimated cost to repair is $3,000.

Code C1391 Master cylinder/ break booster

The brake booster assembly failed at odometer reading 92,463. Prior to diagnosis, several dashboard lights turned on, and the vehicle's braking was negatively affected. The failed brake booster assembly problem was diagnosed, confirmed and repaired by an ASE certified repair technician on 3/14/2024. Toyota refuses to reimburse me for this expensive repair ($2,375.97.) Toyota has operated in an unethical way by not issuing a true RECALL for this known defect. Its "Customer Support Program Bulletin" is full of unclear instructions and vague definitions of what is required for reimbursement. Toyota refuses to reimburse me for even a portion of this expensive repair. NTHSB should force Toyota to issue a recall and reimburse all affected customers who incurred this $2,000 - $3,000 repair.

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Brake booster system failed and needs replacement. Was told that there was a recall but it expired in 2024 and my car is not covered. Cal has 102000 miles on it.

Failed brake booster on 2014 Toyota Prius due to Customer Support Program Bulletin POL18-03 See attached documents sent to Toyota. They would not reimburse the ~ $3,000 repair to the brake booster which was in the Customer Support Program Bulletin POL18-03 Almost had an accident and the repair was done within the repair window.

Got code C1391, a common issue with the Prius. Brake Booster Assembly is defective due in no part to owner/driver of vehicle. This creates a serious safety issue with braking. Traction control light, brake light, and ABC light are all on and repair is ridiculously expensive.

I started noticing the ghosting or tripling of light issue in my windshield. I mostly noticed this during night times, I initially thought I was just tired and my eyes were tired, but I’ve been able to photograph it and verify my experience with other people. This effect is horrible for my eyesight and makes all lights at night so blurry I cannot drive safely.

Apparently there is a known defect on the brake actuator/master cylinder/booster on the 2014 Prius that would have been addressed if the car had been driven for less than 10 years or 150,000 miles. We purchased our car in April 2014 and the part just failed yesterday at only 126,000 miles. We understand that there is a pending class action suit (or perhaps one that was settled) but do not know how to become a member of it. It seems as if they knew that the part was defective, but did not offer to do a voluntary recall and remediate this before a failure, they should have, but instead, now we have a $3400 repair bill. Requesting assistance in evaluating whether there was negligence and or liability for them not addressing this issue in a timely manner.

Yesterday, while driving on the interstate, all of the brake related warning lights on my dashboard lit up- ABS, traction control, brake, caution)- causing me concern, so I looked for the next exit. While exiting and slowing, I noticed my brakes felt different and were not as responsive as usual. I called my mechanic and cautiously headed to his shop a couple of miles away. Today, I met with him and found out that there is a leak in the brake booster line, but the extent of the problem is yet to be determined. I immediately did an internet search for my model year and found that there was a safety campaign on other Toyota hybrids for that year, so I called the Toyota customer service number. I was told that my vehicle had an extended warranty for the brake booster, but it expired 9 months prior, 10 years post purchase, The rep has escalated my issue but I will have to wait to see if someone with more authority can potentially give me an additional extension. Meanwhile, my car is not drivable, as the brakes could fail at any moment. In my estimation, this should not be a time limited coverage, but an actual recall covered by Toyota. This is not normal brake pad rotor wear and tear, but a known issue with the assembly system and a true safety hazard that one cannot foresee without experiencing minor to catastrophic failure of the system.

The brake master cylinder and brake booster failed. It is available for inspection upon request. My safety was put at risk as braking distance increased significantly. The problem has not yet been confirmed by a dealer or independent service center. The vehicle has not yet been inspected. The warning lights appeared upon failure. Brake warning light, traction control light, and ABS light appeared. Prior to complete failure, the brake booster would cycle on after opening the door and would then cycle every few seconds for 10 minutes or so after parking.

Something felt wrong with the brakes for many years, but mechanics checked the brake pads and rotors and said they were fine on multiple service visits. I had multiple close calls during quick stops on highways, I though I just needed new tires. I then started to hear a whirring buzz noise become more and more frequent. I researched what it was and found on reddit that there was customer support program ZJB to repair failed brake accumulators, which affects hundreds of thousands of these cars. The problem was that my brakes were only in the process of failing rather than being fully failed enough to send codes and light up the dashboard, which is the only way the customer support program would cover the $4,000 repair. The failure finally happened when I was three hours from home and had half the braking power as usual and had to limp the car home for fear of the brakes going completely out. I can't believe Toyota is letting this many people drive around with a potentially catastrophic brake issue.

I was driving on the highway during rush hour when a loud beeping noice began. My 15 year old cousin was in the passenger seat and began to check for the source of the beeping. I was driving 55mph on a busy highway with no safe shoulder stop. As I was preparing for the exit, the brakes suddenly became dysfunctional. The pedal was extremely hard to press down and I found myself unable to slow down the car in enough time to avoid hitting upcoming traffic. I found myself in an urgent, life threatening situation and needed to pull over into the emergency lane located before the exit. I could not just consider my safety, but that of other drivers and my 15 year old passenger. She is traumatized. I was able to get the car to stop with my entire weight on the pedal. Once stopped, I scrambled to find the reason for the sudden brake problem, checking if anything rolled under my foot, if the floor mat was loose, if the gear shift was wrong, even checked if I accidentally hit the emergency brake. Nothing was out of place. No new dash lights. I looked in the manual. I had no information. I went to jiffy lube and they performed a diagnostic test and informed me they are unable see all the codes with hybrids because Toyota’s computer can only see Just in August I went to Toyota for my oil change, nothing was said about the brakes needing to be fixed and how repairing them now would prevent the failure of the accumulator pump system. If I had known paying $400-$500 for the brakes then would prevent having to pay $3000 to replace a pump. I would have made that sacrifice and went outside of my budget. This is paramount information that should be disclosed to all Toyota customers that take their car in for care and pay. After further research, I STRONGLY BELIEVE TOYOTA EMPLOYEES PURPOSELY WITHHOLD INFORMATION FROM THEIR CUSTOMERS NOT INFORMING CONSUMERS ABOUT AVOIDING PUMP FAILURE AND THE NEED REPAIR THEIR BRAKES AND IS COMPLICIT IN ANY INCIDENT CAUSED BY PUMP FAILURE MAY CAUSE.

Without warning, my brakes completely stopped working and I was fortunate enough to be somewhere I was able to pull over without being killed. Toyota is aware of this issue, but put a 10 year timeline on the complementary repair, which is totally unacceptable, as owners were not notified directly about this program, therefore how could we know it existed, was a problem, and to go get it fixed within their arbitrary deadline? I could have died losing brakes on the freeway, or even could have killed or injured others. This is a known, and severe safety hazard, and Toyota is not taking responsibility. It is unconscionable. Hoping for a class action lawsuit. It was a $5500 repair in California, which was almost the value of the car. Absolutely brutal and horrendous business practices from this company. Shame on them. I hope this agency NHTSA will add this report to the pile of others who have reported this, and actually take meaningful action for those of us who have been put at risk, and ripped off in the process.

My 2014 prius experienced a failing brake booster actuator assembly. I was driving when suddenly my traction control light came on and my brake pedal turned mushy. I pulled over to a parking lot and put my vehicle in park. As soon as I did this, the ABS and parking brake light both turned on. I had the vehicle towed to the Toyota dealership. They diagnosed the problem as an internal leak in the brake booster actuator assembly. This is a common problem with these vehicles, but instead of Toyota issuing a recall, they only did an extended warranty coverage of which my prius didn't fit the parameters. Now I am stuck with a vehicle that is unsafe to drive and a repair estimate of $3,900 because of one of their parts failing. This should clearly have been made a recall with the volume of prius owners experiencing this problem. What a disappointment after having 3 Toyotas for many years.

On [XXX] my brakes failed while driving, (brake booster and actuator) moving at 25 mph, all of a sudden lights ABS and brakes indicator light started flashing and beep. I was approaching a yellow light and attempting to slow down, my foot went to to floor and the were NO BRAKES. I used the EMG brake slow down me pulled into an empty parking lot. My vehicle is available for inspection at request. My safety was was put at risk due to having no control and coming very close to crashing into another car putting that driver at risks as well, but was blessed I was able to avoid an accident. This problem has been confirmed by Phillips Toyota in Leesburg FL #(352)728-3020. The vehicle components have not been inspected by others besides the dealer. I am 2 months over the 10yr customer support program at 102k miles. I have been complaining for the past YEAR to the dealer regarding strange noises like chirping, air deflating when pressing brakes, constant buzzing sounds from system even when car is off, and being propelled forward when going over gravel or railroad track surfaces of the ABS light goes on. This is on record and each time I’d ask, they’d mention it is the brake booster going but because there was no indicator lights or code coming up, they were unable to do anything. My last service in may 2024, I requested a diagnostic on the brake system, which I paid extra for, knowing the 10yr program was about to be expired in July. The dealer found no codes and assured me it was safe to drive and that if I were to see those warning light come on, that I was to drive the car straight to the dealer to inspect. Well, long story short, the lights came on, and immediately the were NO Brakes and I was completely out of control with no time to drive it safely to the dealer. I had it towed to the dealer and they quoted me $3000 to repair brake booster/actuator. I am working with Toyota corporate for compensation. This is a major safety issue that should be a RECALL! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The braking system is failing with the following codes I tested with the BlueDriver scanner. Code TypeCodeDescription ABS CodesC1241Low or high power supply coltage ABS CodesC1391Abnormal leak in accumulator Main BodyB1206P/W Master SW ECU Communication Stop Main BodyB2321D-Door Motor ECU Communication Stop Main BodyB2430LED Headlight LH Entry and StartU0142Mainbody Ecu Communication Circuit Entry and StartU0155Lost Communication with Instrument Panel Cluster Control Module The car is available for inspection. This puts the drivers, myself and fiance, at risk of catastrophic collision in the event that the brakes fail while driving. I will call Toyota to obtain a replacement of the system that has occurred with many other drivers. The vehicle has not been inspected by manufacturer yet but it is important to know that this is a serious problem that could kill people. The problem was identified when warning lights came up on the dashboard but there is also a sound coming from the brake actuator that shows a problem. The problem is due to manufacturer error, I have driven the vehicle normally.

So my wife is pulling into our driveway with my little ones and notices the ABS, traction control and Brake light come on. I then had the vehicle looked at by a local Toyota dealership and they tell me I'm getting code C1391 and that it's a known issue. They then tell me I'm out of my extended customer support warranty time frame and I will have to pay. According to NHTSA this is a known defect on this vehicle and it affects more than 100k Toyota Prius vehicles. So basically, we've been driving around in a vehicle that the brakes may fail at any moment and potentially kill us all but is only addressed by the manufacturer when the known failure occurs. Even then, they only address it if the error occurs during their set time frame. It seems this has been brought to NHTSA's attention on a few occasions and nothing has been done. I would think brakes are something that warrants a recall on a known defect. Thankfully my wife and kids weren't doing 70mph down the highway when the brakes all of the sudden stopped working.

The contact owns a 2014 Toyota Prius. The contact stated while driving at an undisclosed speed, the brake pedal was depressed with several unknown warning lights illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the brake master cylinder and the brake booster pump assembly had failed and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.

This vehicle lost braking assist while in motion on a well known problem from TOYOTA. There has been class action lawsuits on this very fact. Toyota issued a customer service warranty for vehicles that have less than 150,000 and filed before March 2024! My car has 127k and failure was Sept 9 out of the warranty. I understand that there is a line if the sand however this needs to be a recall as it effects so many vehicles and it is dangerous! I am asking you urge them to make a recall for this! I have paid for this repair and am furious but I had to do it!

ABS actuator failed in April of 2023 after more than a year of constant whirling, which my mechanic didn't diagnose until after my dashboard lit up with errors. The issue was diagnosed by AAA mechanics after the dashboard warning lights lit up, with a $4,000 cost to repair. Brakes are spongy, car is rarely driven at this time. We were told that the brakes would continue to work, but the ABS system would not. Now the vehicle beeps constantly when driving, which appears to mean the brakes could fully fail at any time. Based on subsequent research, Toyota was quietly fixing the ABS acuator issue until last year, but it was not offered when my vehicle was brought in last year during another recall. When it failed the car was under 10 years and 150K.

See attached document for complaint.

My car started exhibiting signs of a known brake booster/brake systems failure for Priuses in the 2010-2015 range. These include the ABS, brake system, and skid/traction lights coming on and a 3-5 cycling whirring noise. The brake sensitivity is also altered. This happened suddenly today. I checked the battery voltage (normal), so this is not causing the issue. After investigating online, I have discovered that many consumers have experienced the same issue and are being denied a recall/repair coverage by Toyota. Today, I am reaching out to Toyota to see if the replacement/repair, which should be in the range of $3-4k will be covered by Toyota. According to numerous other Prius owners online, this issue is being denied by Toyota for coverage, even though it is something they are fully aware of. This is unacceptable and dangerous on their part. My vehicle has 110k miles, was leased used last year, and has not had any issues otherwise. I am up to date with all routine maintenance, including getting my pads replaced and rotors maintained last year as well as new tires.

Brake warning lights illuminated and loud beeping for the first time. Took the car to local repair shop who advised me to take it to the dealership. Dealership indicates that R&R Brake Booster assembly with master cylinder and brake booster pump assembly need to be replaced at over $3100 and brakes are at risk of failure. I researched and found the NHTSA Customer Support Bulletin - [XXX] indicating this known issue. The support period expired in March and mileage has now exceeded the limit for support. Though I have had the car in the dealership for service many times, this was never brought to my attention. The dealership advised me to contact Toyota. Toyota then advised me to contact NHTSA about the problem. Further research indicates ongoing problems with this issue that have not been resolved - [XXX] should have issued a recall for this important safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brake Booster Assembly in my 2014 Toyota Prius began cycling more often than usual in December 2023. By March 2024 it began cycling approximately every 30 seconds. Randomly while stopped or parked, there would be four warning lights illuminated on the dash - SLIP indicator, both Brake System Warning Lights - the word "Brake" and the "((!))", and ABS Warning Light. By June 2024, I would also randomly lose stopping power & a great distance was necessary to stop the vehicle. I took the Prius into my local Toyota Service Center where it was recommended both the Brake Booster Pump and Brake Booster Actuator be replaced. When I brought up Toyota's Customer Support Program for which my Prius is eligible in terms of age, mileage, and symptoms, I was told a DTC is required to verify the issue. According to this local Toyota dealership, the Master Tech confirming the issue and recommending replacement is not sufficient. Since the lights were illuminated, I asked why there was no stored DTC. They responded "Well, I'm not sure" and continued to reference the required DTC. This brake assembly is an issue that Toyota has acknowledged, but fails to accept full responsibility by issuing a recall. This gross negligence by a vehicle manufacturer.

The contact owns a 2014 Toyota Prius. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal was stiff and would not depress easily, requiring exhaustive effort to depress and bring the vehicle to a complete stop. The brake, traction control, and ABS warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a brake booster and brake pump assembly failure. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 116,000. The VIN was not available.

I lost the brakes. The Brake actuator failed. I was able to swerve around traffic to avoid a collision and get the car towed home. No warning lamps until it failed. The brake actuator was replaced and I saved the old, defective component.

While driving car completely shut off in middle of road. Would not turn back on. Had car towed still will not start.

The brake booster and master cylinder failed on my Prius. The diagnostic code is C1391 Abnormal leakage in accumulator, which is a code covered by Toyota’s prior recall on this vehicle.

Drove car to work one morning and it was VERY difficult to brake almost causing an accident. Brought it into the Toyota shop and they said this code came up: DTC code C1391: Abnormal leak of accumulator pressure ,recommending to replace brake booster and brake booster pump assembly internal malfunction of components.The necessity of its routine replacement is vital as an old or malfunctioning unit leads to decreased braking performance and ultimately brake failure. They told me that there was a program offered to customers where they would replace this known issue, but I'm 2 months outside of this so the issue is no longer covered under Toyota. The fact that this is a known issue that Toyota does not want to recall is ridiculous and now they want customers to pay for it.

2014 Toyota Prius: While driving at high speed the engine stalled unexpectedly, steering and braking were not effected. Was able to safely coast to a stop in the breakdown lane and after a few minutes, restart the engine and proceed driving. Another event occurred on the entrance ramp onto an interstate highway. I was able to pull over safely and the car restarted after a short delay. This seems to be a very dangerous condition. Toyota dealer service said they could not determine the cause and they know of no recall. I found online a reference to NHTSA Recall # 20V369000 that referred to "unexpected hybrid power system shut down." That is what happened to me.

The contact owns a 2014 Toyota Prius C. The contact stated that while driving at undisclosed speeds and turning from the left lane, the steering wheel popped out. The vehicle was able to reverse however, tires were pushed inward. The vehicle was pushed out of the roadway. There were no warning lights illuminated. The hazard light was inoperable. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 170,000. The VIN was not available.

Noticed a whirring/hydraulic sound that occurred every 5-10 seconds. Could only hear sound if no music was playing and not driving at highway speeds. Sound was noticeable upon parking or exiting vehicle. Only noticed sound because it occurred more frequently than usual. Spouse who is hard of hearing could not hear sound at all. My understanding of sound was that it was normal for vehicle, however, within the time span of approximately 2 weeks, sound became more frequent. Researched noise, and found it was the brake booster assembly pressurizing. Took vehicle to dealership to have it confirmed. Per dealership "Accumulator inside brake booster has internal leak causing accumulator to constantly run." Brakes did not show signs of loss of function and there was no indicator lights on dash to warn me of problem with vehicle. When I inquired with dealership of how much longer they would last, they informed me they could not say, and that it was likely they could go out at any time. Called Toyota Customer support to see if they could provide any assistance. They stated a support program had been issued back in 2021, but is now expired. According to support program 21TE01, Toyota was willing to replace brake boosters that had already failed and could be confirmed with diagnostic code. However, as the part had not failed or showed signs of failure at that time, vehicle would not have qualified, and it was prior to current ownership. Owners should not have to wait for their brakes to fail in order to recognize they have an issue. If I had not heard the noise and brought it in BEFORE an accident occurred, it could have been very dangerous indeed. Now I am left to pay $2500 out of pocket for repair of a faulty/failing brake booster assembly.

We were on the interstate when suddenly our cruise control stopped working. We then noticed several lights on the dashboard lit up, related to traction control, brakes, and ABS system. We could still use the car brakes, but it took more pressure than usual to engage the brakes. We pulled over to an auto parts store, but they stated there were no ODB codes logged. After researching online, I suspected a brake booster failure as described in Toyota's Customer Support Bulletin ZJB. At my earliest convenience, I brought the car in to a Toyota dealership, who confirmed that the brake booster and master cylinder were failing and needed to be replaced. Thankfully, the brakes did not fail outright, but the situation could have ended much worse. I understand by reading online that this is not an isolated incident. I encourage this issue be more thoroughly investigated so that a proper recall can be issued if needed, to bring this to the attention of other drivers of affected vehicles.

Error code P0A94 Inverter/converter came and message to pull over. 9 yr 6 months.103365 miles. Toyota has this issue but never did a recall on my vehicle.

Code C1391 - Abnormal Leak in Accumulator. Accumulator for the brake pump is not holding pressure so the pump has to keep turning on to refill. Brake pump and ABS unit have to be replaced. In emergency situations, a malfunctioning ABS module leads to increased stopping distances and loss of steering control during hard braking. Lastly, tires can be worn more easily, which could lead to tire blowouts. This puts myself and others at risk for deadly consequences due to an increased chance for collision if I am unable to control or stop my car. This problem has been confirmed by Toyota and multiple years of Toyota vehicles have had their brake actuator assembly warranty enhanced. The warranty enhancement program has secondary coverage, which is applicable for 10 years from the first date of use, or 150,000 miles, whichever occurs first. Currently I meet the 10 year requirement but have 162,000 miles on my prius, which is completely frustrating. Many have posted with the same problem of being just outside the warranty. The vehicle has been inspected at a Toyota dealership. A symptom was noticeable starting from over 1 ½ years ago when I was under 150,000 miles. The car produced clicking sounds when the brake pedal was held down at traffic lights. Once released, the clicking sound would stop. I spoke with a Toyota mechanic and he told me it was an issue with the brake pump and ABS unit, but Toyota would not repair it until it completely failed. He also mentioned that there was coverage available for the ABS unit once it failed as it was a common issue for the Toyota Prius. If Toyota warranty allowed for the brake pump and ABS unit to be replaced when the symptoms appear instead of when it completely fails, I would have qualified with my mileage. Not only is the repair costly, but for those who cannot afford it and need to continue to use their car despite the brake pump and ABS unit failure, risk their own and others safety when continuing to operate their vehicle.

Watergets into the body of the car for years since i bought the car i chaged the "body plugs" at the dealer they told me that would fix the problem but whenever it rains floor and trunk fills with water.

I was dropping my daughter off at school and the car completely shut down on me and turned off in the middle of an intersection. I have just had brakes and oil changed but ever since I got the car codes keep popping up and when checked it’s all good. Front lights keep glitching and even with new brakes there is still a bad sound. My dash computer thing keeps going in and out. It happens a lot more when it rains and makes a sizzling sound I’m afraid to drive it in the rain. I’m besides myself how the car turned off on me and my child we couldn’t move I could accelerate and we almost got hit then another light came on and I couldn’t even turn my wheel. Very dangerous

the brakes have not failed yet, but there is a known issue with the brake booster on my model year. I would like to have the government force Toyota to guarantee the brakes for a longer period of time. currently Toyota has extended the warranty out 10 years / 150k miles from date of first use. Since these cars last so long, this should be 20 years / 300k miles from date of first use.

The ABS and traction control system in my 2014 Toyota Prius 4 are not functioning. They ABS light an the traction control lights are both on. I work in the automotive industry and I used a code reader to pull the codes and got a C1391 which is a brake booster and brake booster pump. That means either the brake booster has failed or the master cylinder is leaking. I contacted Gosche Toyota in Hemet and after waiting for a service writer to contact me (which they never did) I called 5 times till I finally got someone on the phone. They were very familiar with the problem. The problem is so common that SOME vehicles have been recalled. But for others like mine only a "Customer Support Program" was made. That program covers repair "if the parts are available" only for 10 years or 150,000 miles whichever comes first. But for someone like myself who has 170,000 miles Toyota says there's nothing they can do. The cost for me to repair it is $4800. The customer support program bulletin "ZJB" even says that service writers are not allowed to tell customers about the problem or the customer support program. That way when the car doesn't meet the requirements, they won't be responsible for the repairs, even though they know it will eventually fail. There is a lawsuit somewhere regarding this very same problem but for me, I'm screwed. I depend on my car to make money and now me and my family are out of a car. This is a known defect and a safety concern. Toyota is okay with leaving us with nothing.

BRAKES ARE NOT WOKING AT FULL SPECIFICATION DUE TO BRAKE ACCUMILATOR HAVING AN INTERNAL LEAK C1391

After I started my car and began driving away from a shopping center, I noticed that there were 3 static warning lights on the dashboard that had not been there before. They were the slip indicator light, the brake light, and the ABS light. I also heard a short, repeating buzzing sound coming from the front of the car that I had never heard before. As I was driving, the brake suddenly felt loose. Luckily, this happened as I was pulling out of a shopping center parking lot, so I was able to pull over to the side of the road instead of getting on the highway, which I was about to do. The following day, a Toyota dealer indicated that the issue was the brake booster pump/actuator system and that my car returned with error code C1391. The dealer indicated that this is a known problem with Priuses within my year range. I was told that I would have to replace both the pump and actuator. After talking to the dealer, I realized that there had been subtle clues of this problem beforehand. In the few months leading up to this incident, sometimes if I hit a big bump in the road, for a moment the Slip indicator light would flash and I would feel like I had no control of the car i.e. I was ever so briefly slipping. However, because this happened so briefly and when I hit a bump and everything went back to normal, I didn't think this was an actual problem, but now I believe this was an early sign of the brake failure. I contacted Toyota Corporate Office. They confirmed that this was an issue known to them with Priuses and said that they had sent letters to the previous owner of the car in 2019 offering an extended warranty not a recall. However, apparently, the previous owner had not fixed the problem and the extended warranty expired. Toyota refused to pay for the repair for this and refused to forward a copy of the 2019 letter to me,. This brake defect is a serious issue with no major warning signs. As of this writing, the part is available for inspection.

The contact owns a 2014 Toyota Prius C. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact was able to move the vehicle to the shoulder of the roadway safely. The contact stated that before losing motive power, an unknown warning light illuminated. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure had recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,211.

The contact owns a 2014 Toyota Prius. The contact stated was unable to start the vehicle. Additionally, the hybrid system warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the inverter assembly to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V369000 (Hybrid Propulsion System). The manufacturer was informed of the failure and the contact was informed that the recall repair had been performed on August 20, 2020. The failure mileage was approximately 86,500.

At a stop light, when the light turned green, I took my foot off the brake and pressed the gas pedal but the car did not advance forward. Instead it was as though the car was in neutral and it began to roll backwards because I was on a slight slope. I attempted to get the car to move forward by engaging in shifter into Drive, but nothing changed (still as though it was in neutral). I heard a whirring sound but couldn’t tell where it was coming from. The only way I could get it to drive was to turn the car off and restart. This happened twice before I could get where I was going. Fortunately it didn’t result in an accident but I’m afraid to drive the car now.

Good Evening, I'm writing to request a callback in regards to my 2014 Toyota Prius which is subject to a recall. "The involved vehicles were designed to enter a failsafe driving mode in response to certain hybrid system faults. Toyota has found that in rare situations, the vehicle may not enter a failsafe driving mode as intended. If this occurs, the vehicle could lose power and stall. While power steering and braking would remain operational, a vehicle stall while driving at higher speeds could increase the risk of a crash." I recently just moved back to South Florida, I was living in NJ for a few years and had the Inverter malfunction earlier this February, 2023, forcing the car to enter the fail safe mode described giving me the warning to "Check Hybrid System, Stop the Vehicle in a Safe Place". The car was at Toyota Universe, Little Falls, NJ for about 45 days, since this was going to take the complete replacing of the inverter and an update of some sort of software. After receiving the car back around March 17th, I moved back to Florida about 2 weeks later. This evening around 5:30 returning from work, the car stalled again while I was driving surrounded by dense traffic, wouldn't accelerate with all lights flashing. Thankfully I was able to pull over slowly into a parking lot after which my steering wheel locked, and my car was no longer able to be put into Drive or Reverse. Car was only able to shift into Neutral and Park. This was the most terrifying experience of my life had something worse happen in the middle of traffic. I have dropped off my car to the dealership parking lot and will be checking it in first thing in the morning. I'd like to ascertain what I should expect from Toyota Manufacturing should this issue be unfixable? I am more than happy to let them attempt fixing it, but I also need to live a normal life and don't feel the need to be responsible for a manufacturing defect putting my life in jeopardy every time I go drive.

Was at Toyota dealership looking at 2023 Prius and 2023 Corolla Cross for daughter. I decided to leave and when I started backing up, my daughter noticed the Brake, ABS and Anti-Skid lights all came on at once. She asked if that was normal. It was not. A few minutes later, they stated flashing, then went out after I turned the car off. I live over an hour away and decided to drive it to Walmart, which is approximately 2 miles from the dealership and upon getting into the Walmart parking lot the lights started flashing again and upon applying the brakes, we heard a loud grinding sound. We didn’t think we were going to be able to stop! I immediately parked it and called my husband to tell him our horror story and to come pick us up. Our prayers were answered when he came and we were able to drive it slowly to the dealer. It was a cold rainy night to be on the road with braking issues. This is a very dangerous if not deadly situation! Shame on Toyota for not recalling this. How many lives have to be lost before you take ownership of your faulty hybrid braking system. We demand this be fixed for free regardless of mileage and be made a recall…NOT A CUSTOMER SUPPORT PROGRAM. RIDICULOUS!!! I don’t think our daughter wants a Toyota hybrid anymore…

I was in stop and go traffic. We got into a crash and my vehicle was totalled. I’ve never been in an accident before. It felt like the break system just broke down.

The car has oil consumption and over heat the try to fix it but no no one can d it so far

2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARD TO HISSING SOUND COMING FROM BRAKES.

Passenger airbag indicator on/off light was on despite having passenger over the airbag activation weight requirement being present with seatbelt buckled. Brought car to Toyota dealership and after running diagnostics for two hours they found that the airbag itself is faulty.

My brakes completely stopped working while driving on a busy road. I took it to Toyota and they said it was my brake booster pump assembly. There is a known issue with the booster pump assembly and Toyota has a program to extend their warranty to fix this, but I was never once notified of this issue and never received any mail or notifications. They refuse to cover the repair because my mileage is out of warranty, despite the fact that this is an issue they caused and I almost wrecked and could’ve died. I was on a very busy road and my car was completely uncontrollable due to the brakes not responding. My passenger, others on the road, and myself could’ve died. The Toyota customer service representatives confirmed that this is part of the “customer service” program and it does not qualify due to it exceeding 150,000 miles. No warnings appeared on the dash until the brakes stopped working. The vehicle was inspected by Toyota and was confirmed to have said issue. This needs to be immediately recalled, I almost got into a very serious wreck.

Lost steering on car while driving. Shop noted right control arm completely corroded through and broken axle. Entire undercarriage rusted and corroded. Available for inspection. Sudden loss of steering is a risk factor for serious injury or death. Problem has been looked at by two independent service centers who have agreed on problem. Has not been inspected by manufacturer, whom I have contacted over 8 times regarding this issue, or by any other party. There were no warning signs or symptoms prior to failure.

The air temperature was probably about 50 or 60 F. On a route I routinely drive , I accelerated up hill normally from 0mph to about 45 to 55 mph. I did not accelerate aggressively. Just after climbing the short hill, The engine suddenly loses all power. I had to pull over. I look under the engine to find five pieces of metal blown out of the bottom of the engine block above the oil pan and oil spilling out onto the ground. The car has about 98,000 miles on it and was maintenance regularly including on schedule oil changes, coolant change, state inspections. There were no check engine lights or electronic error codes to indicate anything was wrong with the vehicle which I would have been able to diagnose and possibly fix. The car had been maintenanced in August/September for winter by myself. On the last maintenance, oil was discovered inside the engine air manifold and throttle body that had to be cleaned out and (The EGR was also moderately carbon clogged). I'm very dissatisfied with how Toyota handled my case. They called twice to ask when I wanted to schedule my next service appointment when they had the car sitting on their parking lot for three months. I also wrote them a detailed email similar to this report asking how Toyota could help and that I could not afford to buy another car. The engine failed and it can be inspected upon request. The vehicle had complete loss of power. The vehicle was towed to the nearest dealer. I have seen videos on youtube.com that show other people replacing blown prius engines and head gaskets. You would see chunks of metal missing from the engine block. The vehicle was not inspected by the manufacturer police or insurance. I could have been hit by another car from behind especially if the hill were longer like on a mountain side or some other situation. Separate issue: Mice enter the two rear ventilation openings to nest in the car. Mice chewed on of the oxygen sensor wires to cause an electrical fault.

My 2014 Toyota Prius was in a T-bone accident, directly on the driver door and the side air bags did not deploy.

Aloha! I got 3 lights lid up on a dashboard: traction control, abs and brakes. C1391 error is coming up on obd reader. I researched online and found that it’s a common issue , brake booster and actuator needs to be replaced. Many people having same problem. I found your website because of this YouTube video where many people found same problem: https://youtu.be/xA9jyrbZDWo

Airbags did not deploy when I got into an accident on I-91. The car has been totaled and is in Allstate's possession, and I believe it is available for inspection. My safety was put at risk because the airbags didn't deploy in a head-on collision with multiple objects (reflector pole, trees). The vehicle is in the process of being inspected by Allstate insurance representatives. There were no warning messages or symptoms prior to this incident.

Blizzard Pearl White paint started peeling off the car's body around the top areas of the 4 side doors (passenger & driver sides). There seems to be an active recall on this from Toyota for the same paint color and type, but the Prius model is not included in the active recall for this same condition. It has become a hazard such that such paint chips can be ingested by children. I took it to the Santa Monica, CA Toyota dealership and it was verified by the dealership representative there that this was a condition caused by a defect in the original paint with exposure to sunlight.

BRAKE BOASTER FAILURE. Dashboard lights illuminated: Brake, ABS and Traction. Brakes themselves felt spongy. Car felt very unsafe. I did find out that Toyota has a hidden Customer Support Program ZJB. However, the dealer found my diagnostic code to be c1202 and the Customer Support Program ZJB only supports repairs for codes c1391, c1252, c1256 or c1253. However, the exact same symptoms and safety issues were experienced and all the exact same warning lights also came on. The dealer’s diagnostics resulted in a $2,087 replacement of the brake booster.  The dealer did contact the Toyota district manager along the way.  He denied coverage based on the diagnostic codes reported BUT again I am arguing that my crazy expensive repair had the EXACT same symptoms, safety issues, and repair (e.g, brake booster replacement). The car clearly could not be driven. Note my Prius only has 92K miles.  Attached is a picture of the dashboard warning lights that came on and the dealer invoice for the repair. 

The contact owns a 2014 Toyota Prius. The contact stated that the seat belts would not lock properly. The vehicle was taken to a local mechanic where it was diagnosed with needing the buckles replaced. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 88,000.

While driving, I received a warning "hybrid system malfunction". Within seconds, the vehicle powered off and the steering wheel LOCKED. I had no control of the car and came to an abrupt stop in lane 1 of a two lane road. I was fortunate that it was late in the evening with few cars on the road, had I been on the highway during rush hour the outcome, due to loss of power and control (steering), could have been catastrophic and perhaps fatal for me or other commuters. I note that in 2014, Toyota notified NHTSA of a recall to, "rectify software in two of the Prius's electronic control units, one for the motor/generator and the other controlling the hybrid system." Further Toyota said, "In rare circumstances, it could shut down the hybrid system itself, resulting in loss of power and the vehicle coming to a stop". This is exactly what happened to me the other night. Toyota claims, in 2014, that "it has received no reports of accidents or injuries related to the problem." This seems to be an extraordinarily amount of good luck as I could have been easily rear-ended the other night. Curiously, in this NHTSA data base, another owner reported an incident (11439720) on November 8, 2021, that is similar to the experience I had just days prior. And our VINS are eerily close. Coincidence? Not likely. Does the 2014 recall apply to my car and if not, why not given I experienced the exact same symptoms?

While driving on the interstate yesterday my Prius computer shut down entirely.

Brake being less effective to be spongy and keep losing pressure. The brake actuator constantly making boosting noise. Making driving unsure that the brake working even no warning light on yet.

The seal of the rear lamp assembly becomes unsealed and lets water in. Burns our bulbs and short out electrical system because of this. Second right rear assembly was replaced today and now front units are also foggy so I know that the seal on the lamp unit is also wearing. I read about this with other Prius and other c models. I had to buy actual Toyota parts as there are no aftermarket units.

Brake failure / Unintended Acceleration / Unknown cause Driving at approx 25mph on urban street (road in good condition no potholes, ramps, etc) I began to slowly brake as I approached a red traffic light. Instead of braking, the car began to accelerate quickly. I pressed the brake pedal again - no response. Pressed down hard for a third time which executed an emergency stop. This all happened within 1 or 2 secs. There were no injuries or involvement of other cars on this occasion. However, had I been any closer to the car in front, I believe I would have rear-ended it. Had this occurred a few moments later, at the busy junction 400m ahead, it could have been fatal. I am absolutely sure it was not driver error. I was not distracted, drive regularly, and have been a confident and safe driver for over 30yrs. I have never experienced this in a car before, and in fact wasn't aware that it could happen until I researched it on this site. No warning lights or indicators came on. The car ran normally for the remaining 2 miles back home. I didn't think anything of it before, but prior to this incident (in our 5 yrs ownership) there were approx. 5 instances when the engine would "roar" as if it wanted to accelerate but didn't when I was breaking or slowing down on a highway. Also, there were perhaps 3 instances when the car felt as though it was "running away" i.e. a slight acceleration - for no obvious reason. As neither of these represented safety issues, I assumed the car was just a bit old and these issues would be addressed as part of any service. Now I wonder if they are related to the sudden acceleration. The car is currently having a "health checks" run, but nothing has been found. I am reluctant to drive this vehicle if neither my dealer or Toyota can discern the problem. Overall we have been happy with this car and its performance, but this is an unacceptable "anomaly" as far as safety is concerned. Vehicle available for inspection.

Originally, Toyota issued a safety recall in 2014 to address the inverter defect in model years 2010 to 2014, an attempt to fix the problem on about 800,000 cars in the U.S. by modifying software that controls the hybrid electrical system. It was intended to fix the overheating problems. The inverter controls the power flowing between the battery and electrical motors. The inverter boosts the battery from 200 - 500 volts. They inspected my car saying it was in excellent condition. After, the software upgrade i had major problems. My original Prius battery with around 65,000 miles stopped holding a charge. My 12 volt battery also died shortly after. And my power outlets in my got super hot and spiratually worked off and on. And my driver seat gets hot when i turn on car even though seat button is off. I am sweating all the time. Plus, i have skin conditions and asma. I talked to dimitri, and they tried to charge me 1200for unnecessary repair. Also, failed to call NHTSA as promised

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING 75 MPH, THE CONTACT RELEASED HER FOOT OFF OF THE BRAKE PEDAL AND DEPRESSED THE ACCELERATE PEDAL HOWEVER, THE VEHICLE FAILED TO RESPOND. AN UNKNOWN WARNING LIGHT ILLUMINATED AND WAS FLASHING ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY AND STOPPED THE VEHICLE. THE VEHICLE WAS NOT TURNED OFF. AFTER WAITING FOR APPROXIMATELY 10 MINUTES, THE VEHICLE RESUMED NORMAL FUNCTIONALITY. THE VEHICLE WAS DRIVEN TO TOYOTA TOWN OF STOCKTON (2150 E HAMMER LN, STOCKTON, CA 95210, (209) 751-4077) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT MENTIONED THAT WHILE READING THE INFORMATION FROM THE DIAGNOSTIC TEST, SHE NOTICED THAT THE INVERTER HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V053000 (HYBRID PROPULSION SYSTEM, ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 44,250.

GOING 70 MPH COMING DOWN A STEEP HILL ON A FREEWAY IN SOLID TRAFFIC, THE CARS AHEAD IN MY LANE SUDDENLY STOPPED. I HAD TO SLAM ON THE BRAKES. MY FOOT WAS ON THE BRAKE AND MY HANDS ON THE WHEEL. WHEN THE CAR AHEAD STARTED MOVING, I PUT MY FOOT ONTO THE GAS PEDAL BUT THE CAR WOULD NOT MOVE. ALL THAT I SAW ON THE DASHBOARD WAS A LIGHT GREEN LONG ARROW POINTING LEFT (NOT THE TURN SIGNAL HIGHER ON THE DASH). I MANAGED TO ROLL INTO THE LEFT SHOULDER. I NEVER TURNED OFF THE CAR BUT AT THAT POINT PUT IT INTO PARK. (BEFORE THAT I HAD NOT TOUCHED THE GEAR SHIFT.)CALLED 911. CALLED THEM AGAIN 10 MINUTES LATER AS NO ONE HAD ARRIVED. SHE ASKED IF I COULD DRIVE THE CAR. AT THAT POINT I PUT THE CAR INTO DRIVE AND MANAGED TO DRIVE A SHORT DISTANCE IN THE SHOULDER. (WHILE I WAS DRIVING BEFORE THE SUDDEN STOP I WAS NOT IN CRUISE CONTROL AS THERE WAS TOO MUCH TRAFFIC.) I MANAGED TO DRIVE HOME WITHOUT ANY DIFFICULTY. ON TELLING THIS TO MY SON, HE SENT ME AN ARTICLE STATING THAT THIS HAS HAPPENED TO OTHER TOYOTA PRIUS DEALERS WHERE THE CAR WOULD NOT MOVE. ( HTTPS://WWW.LATIMES.COM/LOCAL/CALIFORNIA/LA-FI-TOYOTA-PRIUS-INVESTIGATION-20180423-STORY.HTML ) I CALLED THE DEALER AND SPOKE TO A REPAIR PERSON WHO SAID HE NEVER HEARD OF SUCH A THING. AFTER THE WEEKEND I CALLED THE SERVICE MANAGER AND SAID THEY NEEDED TO CHECK OUR CAR AND THEY DID THAT. HOWEVER, FROM WHAT I SEE, THEY DID NOT CHECK THE INVERTER WHICH IS WHAT CAN CAUSE THE PROBLEM I HAD. I WAS TOLD THAT THE TESTS SHOWED THAT THE CAR WAS IN NEUTRAL AT SOME POINT. HOW COULD THEY EXPLAIN THAT? COULD THE CAR SWITCH ITSELF TO NEUTRAL? SEVERAL DAYS AGO I CONTACTED THIS MANAGER AGAIN AND HE HAS NOT EVEN RETURNED MY CALL. WE DON'T KNOW IF WE CAN FEEL SAFE DRIVING IN THIS VEHICLE. I HAVE AN OBI NUMBER WHICH IS 11414427

HYBIRD SYSTEM MALFUNCTION. CAR LOST POWER AND STALLED WHERE WE CANNOT SHIFT. THAT HAPPENED AFTER DRIVING THE CAR HOME AND LATER TRIED TO START IT IN OUR DRIVEWAY.

MY 2014 PRIUS HAD A LOSS OF POWER AND CHECK ENGINE LIGHT CAME ON AND MSG CHECK HYBRID SYSTEM APPEARED WHILE STARTED IN THE MORNING AND DROVE OUT OF MY GARAGE. THAT DAY I WENT TO SAN FRANCISCO TOYOTA AND THEY DID A DIAGNOSIS AND TOLD ME THAT MY HYBRID SYSTEM BATTERY WAS BAD AND NEED REPLACEMENT AND QUOTED $3600. I ASKED THAT IF THEY CAN DO THE RECALL BECAUSE I WAS 90% SURE THAT THE PROBLEM WAS DUE TO THE RECALL, BUT THEY TOLD ME THAT THEY CANT UNLESS THE ERROR CODE CLEARS OUT BY REPLACING THE HV BATTERY. I DROVE MY CAR BACK HOME AND THE NEXT DAY I WENT TO A HV BATTERY SPECIALIST AND FOUND OUT THAT MY HV BATTERY IS IN GOOD CONDITION AND DOESNT NEED REPLACEMENT. NOW I AM 100% CERTAIN THAT THE PROBLEM IS DUE TO THE RECALL BUT TOYOTA IS NOT FIXING THE ISSUE THEY ARE SAYING ITS THE HV BATTERY WHICH IS NOT. THE TOYOTA OF S.F NOT ONLY DIAGNOSED MY CAR WRONG THEY TRIED TO RIP ME OFF BY SPENDING $3600 ON A HV BATTERY THAT DOESNT NEED ANY REPLACEMENT! ON TOP OF THAT THEY ARE REFUSING TO DO THE RECALL.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE AND HYBRID BATTERY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA TOYOTA OF MEDFORD (1420 N RIVERSIDE AVE, MEDFORD, OR 97501) WHERE IT WAS DETERMINED THAT THE HYBRID BATTERY INTAKE FAILED AND NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER FAILURE AN ABNORMAL SOUND WAS HEARD COMING FROM THE BRAKES. THE VEHICLE THEN WAS TAKEN BACK TO THE SAME DEALER HOWEVER, A DIAGNOSTIC TEST WAS STILL PENDING. THE CONTACT REFERENCED NHTSA ACTION NUMBER: DP19004 (SERVICE BRAKES, HYDRAULIC) 18V684000 (HYBRID PROPULSION SYSTEM) AS POSSIBLE SOLUTIONS TO THE FAILURES HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,971.

TRAVELING ON A HIGHWAY, CHANGED LANES TO AVOID IN ACCIDENT, CAR BEHIND ME CHANGED LANES TOO. CAR BEHIND FAILED TO SLOW DOWN AND SMASHED TRUNK AND PUSHED ME INTO A STEEL GUARD RAIL. SIDE, FRONT, AND KNEE AIR BAGS DID NOT DEPLOY. SEAT BELT PRETENSIONERS DID NOT ENGAGE. NOR DID HEAD RESTRAINTS.

I AM FACING MANY PROBLEMS WITH MY CAR LATELY; IT OVER HEATS ALOT AND SUDDENLY THE SPEED DROPS WHILE THE CAR IS MOVING IN A VERY DANGEROUS HIGHWAY AND I CAN THEN HARDLY DRIVE IT TO PARK IT ASIDE. A MESSAGE STARTED ALSO TO APPEAR FREQUENTLY "CHECK HYBRID SYSTEM". I WAS INFORMED BY THE OFFICIAL TOYOTA AGENT IN JORDAN (MARKAZIA) THAT THIS PROBLEMS IS CAUSED BY THE INVERTOR. HOWEVER, THEY ARE DENYING THAT THE INVERTOR FOR THIS CAR WAS RECALLED, CONTRARY TO WHAT THE OFFICAL TOYOTA WEBSITE STATES WHEN I ENTER THE VIN. THEY ALSO CALIM THAT THEY ARE OBLIGATED BY THE MAIN OFFICE TO OFFER A SOFTWARE UPDATE ONLY.

HEAD ON COLLISION HITTING A TREE, AIRBAGS DID NOT DEPLOY, VEHICLE TOTALED DRIVER IN THE HOSPITAL. ACCIDENT ON SEPTEMBER 1, 2020 IN TALLAHASSEE, FL

ON AUGUST 28,2020 WE WERE DRIVING IN HEAVY RAIN FOR 1 1/2 HRS TO FAYETTEVILLE. OUR BRAKE ABS AND ENGINE LIGHT CAME ON. WE ASSUMED THE LIGHTS WOULD GO OFF, WHEN WE DID NOT DRIVE IT DOING THE NIGHT, BUT NEXT MORNING IT CAME BACK ON. WE CARRIED TO MECHANIC SHOP TODAY SEPT. 1, 2020. THEY COULD NOT READ ANY ERRORS AND SAID NEED TO CARRY IN TO A TOYOTA DEALER. WE HAVE NOT SET UP APT. JUST LEFT VM. HOPEFULLY THEY WILL CALL US BACK TODAY

SPORATIC NON START. NOW EXTREMELY OFTEN,

WHILE BEING DETAILED, PUDDLE LIGHT WAS SEEN SMOKING ON DRIVERS SIDE DOOR. IT MELTED THE BODY OF DOOR AND HAD TO BE REMOVED. I ALSO HAVE VIDEO OF IT SMOKING AND MELTING DOOR.

I TURNED ON MY VEHICLE AND WHEN I SWITCHED GEARS, FROM PARK TO DRIVE, IT DID NOT REGISTER THAT IT WAS IN DRIVE. WHEN I TRIED TO DRIVE AWAY, THERE WAS NO ACCELERATION AND LACK OF POWER. MY BATTERY WAS OPERATING AT ALMOST MAX CAPACITY.

MY WIFE WAS DRIVING OUR 2014 TOYOTA PRIUS EASTBOUND ON BROADWAY RD., APPROACHING SOSSAMAN RD., IN MESA, AZ, ON FRIDAY DECEMBER 13, 2019 AT ABOUT 10:00 AM. WEATHER CONDITIONS WERE CLEAR AND DRY. SHE WAS ALONE IN THE VEHICLE, WEARING HER SEAT BELT, TRAVELING AT 20 MPH IN A CONSTRUCTION ZONE, WANTING TO TURN SOUTHBOUND ON SOSSAMAN RD., SOME 200 YARDS FURTHER EAST. CONSTRUCTION CREWS HAD REMOVED A PORTION OF THE ROADWAY, CREATING A DITCH, ABOUT 8 FEET LONG IN THE DIRECTION OF TRAVEL, ABOUT 10 TO 12 INCHES DEEP AND ABOUT TWO LANES WIDE. AFTER PASSING A CONSTRUCTION VEHICLE, SHE BEGAN HER TURN TO THE RIGHT AND RAN INTO THE DITCH. THE FRONT WHEELS OF THE PRIUS DROPPED INTO THE DITCH AND PROCEEDED ACROSS THE OPENING SOME 8 FEET, AT A SLIGHT ANGLE, AND IMPACTED THE CONCRETE ROADWAY ON THE OTHER SIDE, CAUSING A SUDDEN AND VIOLENT DECELERATION. DUE TO THE RELATIVELY SHALLOW DITCH, AND THE LOW GROUND CLEARANCE OF THE PRIUS, THE CAR RODE UP ON THE CONCRETE AND THE BRUNT OF THE IMPACT WAS ABSORBED BY THE UNDERCARRIAGE. THERE WAS SOME FASCIA AND BUMPER DAMAGE. THE WHEELS DID NOT IMPACT THE CONCRETE BARRIER. THE DRIVER'S SIDE AIRBAG DID NOT DEPLOY. I FILED A CLAIM WITH TOYOTA, AND THEY AGREED TO HAVE THE VEHICLE'S EVENT DATA RECORDER DOWNLOADED. ANALYSIS OF THE EVENT DATA RECORDER INFORMATION, PROVIDED BY TOYOTA, SHOWS A TOTAL TIME OF 123 MILLISECONDS FOR THE VEHICLE TO REACH A COMPLETE STOP FROM THE POINT OF INITIAL IMPACT, WITH A MAXIMUM LONGITUDINAL DECELERATION OF -14G'S (MY CALCULATION.) MY WIFE SUFFERED SEVERE NECK INJURIES. TOYOTA SENT ME A LETTER SAYING THE AIRBAG SYSTEM OPERATED AS DESIGNED AND WAS NOT AT FAULT (MY SUMMARY.) I DON'T SEE HOW THAT CAN BE, DUE TO THE EXTENT AND NATURE OF MY WIFE'S INJURIES. OR, TOYOTA'S DESIGN CRITERIA ARE AT FAULT AND DID NOT ANTICIPATE THIS TYPE OF COLLISION.

MY DAUGHTER WAS TRAVELING DOWN 121 BY GRAPEVINE MILLS MALL. SHE NOTICED A DRIVER BEING AGGRESSIVE. SO SHE ATTEMPTED TO SWITCH TO GET AWAY FROM HIM. WHEN SHE WAS CHECKING TO MERGE TO NEXT LANE THE AGGRESSIVE DRIVER STOPPED FOR NO REASON. INTENTIONELLY WRECKING HER CAR. THEN DRIVING OFF. HER VEHICLE HAD EXTENSIVE DAMAGE AND HER AIR BACKS NEVER DEPLOYED. HER PRIUS C HAD DRIVER SIDE FRONT END DAMAGE. THE FRONT DRIVER SIDE FENDER WAS RIPPED FROM THE VEHICLE.

CAR IS BURNING OIL INTERNALLY. OIL IS BURNING UP IN 4 WEEK S TUME

MY AIRBAGS DEPLOYED PRIOR TO IMPACT AT A SPEED OF LESS THAN 25 MPH. I APPLIED THE BRAKES VERY FORCEFULLY AND THE AIRBAGS DEPLOYED PRIOR TO IMPACT. I HAD LITTLE FRONT END DAMAGE AND EVERY SINGLE AIRBAG DEPLOYED.

THE DRIVER SIDE HEADLIGHT, RUNNING HIGH BEAMS AND LOW BEAMS, HAVE STOPPED WORKING DESPITE CHANGING THE BULBS. IT SEEMS TO BE AN ISSUE WITH THE BALLAST GOING OUT AND/OR JUST NOT WORKING ANYMORE. THIS SEEMS LIKE A MAJOR SAFETY ISSUE.

WINDSHIELD CRACKED FROM THE SIDE WITHOUT PROVOCATION. ITS POSSIBLE A PEBBLE CAUSED IT, BUT A VERY SMALL PEBBLE AS I NEVER HEARD ANY ROCKS HIT THE WINDOW.

THE BLIZZARD PEARL PAINT BEGAN SPLITTING AND FLAKING OFF MY PASSENGER SIDE DOOS. THE LOCATION ON BOTH DOORS IS THE AREA RIGHT BELOW THE WINDOWS. THIS STARTED SEVERAL MONTHS AGO AND NOW LARGE CHUNKS ARE COMING OFF DESPITE HAVING USED A 3 PAINT TOUCH UP PROCESS. NOW THE PATTERN IS REPEATING ON MY DRIVER'S SIDE.

SOMETIMES THE CAR NOTHING IN THE CAR WILL LIGHT UP NOR WILL IT START. WE REPLACED THE BATTERY IN THE REAR. WE REPLACED THE FOB BATTERY. SOMETIMES WE OPEN THE DRIVER'S DOOR AND SHUT IT AND IT WILL MAKE THE DASH LIGHTS GO ON AND THE CAR WILL THEN STAT WHEN THE START BUTTON IS PUSHED. THE CAR REMAINS DEAD SOMETIMES NO MATTER HOW MANY TIMES YOU OPEN AND CLOSE THE DRIVERS DOOR. COME BACK 15 MINUTES LATER AND THE LITTLE RED CAR LIGHT ON THE DASH IS BLINKING AND THE CAR THEN WILL START WHEN START BUTTON IS PUSHED. OTHER TIMES THE LITLE RED CAR LIGHT ON THE RIGHTSIDE BOTTOM OF THE DASH LIGHTS REMAINS OFF AND CAR REMAINS DEAD.

THE DRIVER DOOR AND PASSENGER DOOR LOCKS ONLY WORK SOMETIMES AND IT SEEMS TO BE A ELECTRICAL ISSUE BECAUSE I HAVE NOTICED OTHER ODD THINGS WITH THE ELECTRICAL IN THE CAR

THE PRIUS VEHICLES COVERED ONLY BY WARRANTY ENHANCEMENT ZJB ARE SUFFERING THE SAME DANGERS FROM BRAKE BOOSTER PUMP FAILURES AS THOSE TOYOTA COVERED SAFETY RECALLS D0H AND K0L. BY EXCLUDING PRIUS WITH DEFECTIVE BRAKES FROM D0H AND K0L, TOYOTA HAS LEFT THE OWNERS TO HELPLESSLY EXPERIENCE LIFE-THREATENING BRAKE FAILURES OR MALFUNCTIONS BEFORE TOYOTA WILL PROVIDE THE REPLACEMENT BRAKE COMPONENTS NEEDED TO MAKE THE CAR SAFE. THE LAW REQUIRES TOYOTA TO PREVENT THE LIFE-THREATENING DANGERS OF THIS DEFECT BEFORE BRAKE FAILURE OCCURS. TOYOTA'S COST-CUTTING STRATEGY IS CAUSING CRASHES. INJURIES AND CRASHES CAUSED BY THE BRAKE DEFECT EXPLAINED HEREIN HAVE BEEN REPORTED TO NHTSA. TOYOTA'S DECISION TO PROVIDE POST-FAILURE REPAIR REIMBURSEMENT - INSTEAD OF A PREVENTATIVE SAFETY RECALL REMEDY - EXPLAINS MANY OF THE CRASHES AND INJURIES REPORTED TO NHTSA. HERE IS A LIST OF RELEVANT COMPLAINTS FROM SAFERCAR.GOV: 10794873,10875685,10876015,10927047,11231660,11219354,11014878,11151142,10680404,10627821,11154835,10983408,10704553,10734278,11173353,11064519,10971881,11186947,10923921,10573591,11243249,10819439,10592400,10919990, 10851950,10855586,11240240,11197067,11193820,11173721,11156466,11144698, 11235210,10550179,11253950,11102264,11044156,11253725,10616134,10875625, 11231596,10584723,11207636,10749388,11014797,11203834,11203591,11193354, 11182610,11155778,11130742,11129946,11164336,10498096,11219901,11154783, 10598545,11228248,10547701,11110691,11164990,11222966,11207630,11192342, 11184751,11183661,11183178,11173804,11173173,11173044,11162242,11144888, 11139660,11121916,11088447,11080403,11061959,10984549,11073636, 11034572, 10870866,10929397,11104163 WHEN THE BRAKE BOOSTER PUMP ASSEMBLY FAILS IN A PRIUS VEHICLE EXCLUDED FROM D0H, C1256, C1253, C1252, C1391, U0293, AND OTHER DTCS INDICATING DANGERS AND FMVSS NONCOMPLIANCE ARE BEING STORED. *TR

CITY STREET ...PRESSED ON GAS AFTER THE LIGHT CHANGED AND IT DID NOT GO FORWARD AND THEN WAIVERED FOR AWHILE. I WAS VERY CLOSE TO HOME. I DO NOT KNOW HOW IT WILL WORK TOMORROW . NO WARNING LIGHTS WERE ON. IT HAS ACTED FUNNY BEFORE LIKE THIS ON HIGHWAY TRIPS AND THEN IT WOULDN'T DO IT. TOYOTA DEALERS DO NOT EVEN KNOW ABOUT THEM AND IT IS ANNOYING. IT FEELS LIKE A TRANSMISSION SLIPPING BUT HAS LESS THAN 70,000 MILES. I THOUGHT MAYBE HEAT IS DOING IT BUT NOW THAT IT IS OUT OF WARRANTY IE OVER 5 YEARS OLD, I DO NOT KNOW WHAT TO DO. I AM UNSURE WHAT CAUSES THIS SINCE NO LIGHTS WARN ANYTHING IS WRONG.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED ON THE ROAD. THE CONTACT WAS ABLE TO VEER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS LATER TOWED TO WHITE RIVER TOYOTA (303 SYKES MOUNTAIN AVE, WHITE RIVER JUNCTION, VT 05001, (802) 299-2800) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MECHANIC ALSO STATED THAT IF THEY COULD NOT DUPLICATE THE FAILURE, THEN THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN TOYOTA (LOCATED AT 255 W PERSHING RD, DECATUR, IL 62526, (217) 615-1049) AND THE CONTACT WAS INFORMED TO HAVE IT DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 113,127.

'TAKATA RECALL" RECALL DATE: OCTOBER 4, 2018 I TOOK THE CAR ON 12/01/2018 CAR WAS NOT CHECKED BY DEALER FOR RECALL THE DEALER SHOULD HAVE NOTIFIED US FOR RECALL AND SHOULD HAVE FIXED.

WHEN I START THE CAR AND IT BECOMES IDLE THE BRAKE PEDAL BECOMES STIFF AND GETS STUCK. I HAVE TO PUT THE CAR BACK IN PARK AND RESTART IT FOR THE BRAKE TO WORK PROPERLY. THIS DOESN'T HAPPEN ALL THE TIME BUT HAPPENS ENOUGH FOR ME TO BE CONCERNED. I TOOK IT TO TWO TOYOTA DEALERS AND THEY COULDN'T DUPLICATE IT AND COULDN'T FIND A PROBLEM BUT IT IS STILL HAPPENING. THIS ONLY HAPPENS WHEN I START CAR NOT WHILE DRIVING.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS C. WHILE DRIVING 45 MPH OR ABOVE, WHEN A LARGE VEHICLE PASSED, IT WOULD PULL THE CONTACT'S VEHICLE INTO ITS PATHWAY. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED IN HIGH WIND CONDITIONS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO SLOW DOWN TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. ON MAY 15, 2017, THE VEHICLE WAS INVOLVED IN A COLLISION WITH AN 18-WHEELER. THE CONTACT BELIEVED HE LOST CONTROL OF THE VEHICLE DUE TO THE FAILURE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED PAINS AND SOUGHT MEDICAL ATTENTION A MONTH LATER. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE BODY DAMAGE TO THE PASSENGER SIDE OF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PULLING FAILURE AND PROVIDED CASE NUMBER: 1804052396 IN 2018 AS WELL AS CASE NUMBER: 1905141699 FOR THE RECENT FAILURE. THE CONTACT WAS CONCERNED FOR HIS SAFETY BECAUSE THE VEHICLE WAS REAR ENDED ON JANUARY 8, 2019, WHICH DAMAGED THE CHASSIS AND HYBRID BATTERY CAGE. THE CONTACT STATED THAT THE INSURANCE COMPANY REPAIRED THE CHASSIS; HOWEVER, THE HYBRID BATTERY CAGE AND BATTERY WERE NOT REPLACED. THE CONTACT WAS VERY CONCERNED THAT THE VEHICLE COULD CATCH FIRE IN THE EVENT OF A CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

I WAS DRIVING SUDDENLY I STARTED TO LOSE POWER WITHIN FEW SECOND THE CAR STALLED AND GOT AN HYBRID ERROR AND THE CAR WENT IN SAFE MODE THE CAR DOESN'T GO IN D ONLY N OR P, ALSO THE DASHBOARD LIGHTING GOES ON AND OFF AND SMOKING SO I TOWED THE CAR TO LARRY H MILLER TOYOTA CORONA CA, THE MANAGE DUSTIN SAID THIS IS RECALL ISSUE AND WE NEED TO UPDATE THE SOFTWARE TWO DAYS LATER THE SERVICE AGENT MRS LORENA SAID WE FOUND COOLANT IN THE OIL AND OUR SERVICE TECH THINKS I HAVE BLOWN HEAD GASKET BUT TALKING WITH TOYOTA MANUFACTURER IS COVERED AND I CAN GET RENTAL CAR TOO BUT I NEED TO AUTHORISE $2040 YEAR DOWN BECAUSE TOYOTA WANTS TO KNOW WHAT CAUSE THE HEAD GASKET TO FAILED BUT MRS LORENA ASSURED ME 'I 100% COVERED AND I WILL NOT HAVE TO PAY' SO I AGREED TWO DAYS LATER DUSTIN THE SERVICE MANAGER CALLED AND SAID I NEED TO COME TO DEALER SHOP HE WANTS TO SHOW ME SOMETHING SO I HAD TO CALL THE BASE (AIR FORCE) AND GET HALF DAY OFF WHEN I GOT THERE MY CAR WAS DISASSEMBLED EXCEPT I COULD SEE THE PISTONS AND THE BLOCK TOYOTA TECH HAD RULERS AND FILLERS GAGE AND SHOWING ME THAT MY BLOCK IS WARPED ABOUT 0.008 INCH AND I NEED A NEW ENGINE AROUND $11,000 OR USED ABOUT $8,200 OR I CAN TAKE MY CAR AS IS WITHOUT PAYING ANYTHING I TOLD I CANNOT AFFORDS IT SO I TOWED THE CAR HOME, PRIOR TO BECOMING AN ENGINEER I WAS MACHINEST SO I SENT THE HEAD TO MACHINE SHOP FOR EXAMINATION THE CYLINDER HEAD WAS FLAT AND HAS NO CRACK OR SIGN OF FAILURE AND MADE OF ALUMINIUM IF THE BLOCK IS WARPED THE HEAD SHOULD BE WARPED TOO AND THE TECH MEASUREMENTS WAS INCORRECT BECAUSE AFTER CLEANING THE BLOCK SURFACE FROM GASKET DEBRIS WAS FLAT TOO SO I CALLED THE DEALER ABOUT MY FINDING I WAS TOLD DUSTIN IS IN VACATION AND COMING BACK ON 2/12/2019 TODAY IS 2/14/2019 AND HE IS NOT RETURNING MY CALL I TOOK THE CAR RUNNING BUT DOESN'T GO TO DRIVE FOR RECALL NOW I HAVE DISASSEMBLED CAR. THIS IS 2ND TIME HYBRID ISSUES.

DEALER MECHANICS AT TOYOTA BERKELEY, TOYOTA VALLEJO AND CITY IN DALY CITY ALL HAVE STATED THAT THE CRACK IN MY OIL TANK IS A 'WELL KNOWN' MANUFACTURER DEFECT. THE MECHANICS STATE WHEN BUILDING THAT PART, A MACHINE CLAMPED THE 2 PARTS TOGETHER. BUT THE MACHINE DOESN'T WIPE IT DOWN BEFOREHAND AND ANY OIL WILL KEEP THE 2 PIECES SEPARATED, WHICH EVENTUALLY FORM A CRACK. WHEN THE OIL IS LEFT UNCHANGED FOR A PERIOD OF TIME THE CRACK GETS BIGGER, THE OIL LEAKS AND EVENTUALLY DOESN'T WORK. I WAS TOLD IF I KEEP UP WITH MY REGULAR OIL CHANGES, IT SHOULD WORK. BUT I GET ANXIETY NOW EVERY TIME THAT MAINTENANCE LIGHT GOES ON AND I FEEL LIKE I HAVE TO CHANGE THE OIL IMMEDIATELY OR ELSE.

THE EDR REPORT CLEARLY SHOWED THAT THE BRAKE OIL PRESSURE CHANGES DID NOT CORRELATE WITH THE PROGRESSIVELY INCREASING VEHICLE DECELERATION. THE ISSUE IS OCCASIONAL, RARE AND CANNOT BE REPRODUCED EVERY SINGLE TIME. THIS LEADS TO DISPARITY IN ASSUMED BRAKING DISTANCE FROM ROUTINE EXPERIENCE BY DRIVING THE VEHICLE AND ACTUAL BRAKING DISTANCE AT THE TIME OF FAILED BRAKING WHICH SUPPOSEDLY MAY BE AS A RESULT OF INVERTER ISSUES THAT ARE RESPONSIBLE FOR EXCLUSIVELY REGENERATIVE BRAKING AT LOW (<50 MPH) SPEEDS.

DEAR NHTSA - MY NAME IS [XXX]; I RESIDE IN CA. 1. I HAVE A 2000 TOYOTA CAMRY & A 2014 TOYOTA PRIUS. 2. THE 2000 TOYOTA CAMRY HAS THE DAY TIME RUNNING LIGHTS AS A STANDARD FEATURE. 3. THE 2014 TOYOTA PRIUS DOES NOT HAVE THE DAY TIME RUNNING LIGHTS AS A STANDARD FEATURE. 4. IN STATES LIKE CA & I BET IN OTHER STATES - DAY TIME RUNNING LIGHTS & HEAD LIGHTS GETTING TURNED ON WITH LIMITED SUN LIGHT SHOULD BE MADE MANDATORY. 5. THIS IS MORE OF A SAFETY FEATURE THAN AN OPTION. 6. IT WILL HELP PREVENT ACCIDENTS, IT WILL HELP COMPLIANCE WITH THE LAW WHERE APPLICABLE WHEN IT IS RAINING & HEAD LIGHTS ARE MANDATORY 7. IT WILL ALSO SAVE ANYONE FROM GETTING TRAFFIC VIOLATION TICKETS 8. CAN YOU ALL PLS LOOK INTO THIS & HELP REVIEW TO MAKE THIS AS A MANDATORY FEATURE? THANKS IN ADVANCE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW *TR

BRAKES COMPLETELY FAILED AND I REAR ENDED A CAR. I WAS STOPPING NORMALLY ON A CITY STREET. ACCORDING TO DASHCAM I WAS TRAVELING AT ABOUT 25MPH. THE CAR SLOWED TO ABOUT 12MPH WHEN THE BRAKES WENT DOWN TO THE FLOOR AND THE CAR ACCELERATED.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS C. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE MANAGED TO RESTART AFTER A FEW ATTEMPTS AND THE FAILURE WAS CORRECTED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. *DT CONSUMER STATED DEALER RAN COMPLETE DIAGNOSTICS AND FOUND NO FAULTS LOGGED. CONSUMER WILL REPLACE INVERTER. *JB

I WAS GOING DOWN THE HIGHWAY AT ABOUT 70 MPH WHEN ALL THE SUDDEN THE PRIUS LOST POWER. THE PRIUS DROPPED DOWN TO ABOUT 55 MPH. AFTER A SHORT PERIOD OF TIME THE POWER PICKED UP. I GOT OFF THE HIGHWAY AND TOOK THE BACK ROADS. IT WAS A VERY HOT DAY.

THE CAR BRAKES FAILED AT LOW SPEEDS (10-15 MPH) AND BUMPED INTO THE CAR IN FRONT IN A STOP-AND-GO TRAFFIC ON THE WET FREEWAY AFTER A RECENT RAIN. THE BRAKE PEDAL WENT ALL THE WAY DOWN TO TOUCH THE FLOOR, AS IF THE BRAKE PEDAL WAS DISENGAGED FROM THE BRAKING SYSTEM AND THE ABS LIGHT DID NOT TURN ON AT THE TIME OF BRAKING. THE CAR WAS DRIVING IN THE STRAIGHT LINE AND IMMEDIATELY BEFORE THIS I WAS ABLE TO SUCCESSFULLY BRAKE THE CAR ON THE VERY SAME TRIP. SO THE PROBLEM IS INTERMITTENT. THIS IS THE SECOND TIME WITH THIS CAR, AS MY SPOUSE ALSO EXPERIENCED THE SIMILAR BRAKE FAILURE AT EVEN LOWER SPEEDS (<10 MPH) RESULTING IN TOUCHING THE CAR IN FRONT AND MINOR SCRATCH ON THE BUMPER. IT WAS A DRY DAY THEN AND ALMOST SIMILAR CIRCUMSTANCES. ASSOCIATED GEICO CLAIM NUMBER IS 0423477190101054. WE OPENED A CASE WITH TOYOTA TO CHECK THE DATA RECORDER. ASSOCIATED TOYOTA CASE NUMBER IS 181112370.

THE LOW LIGHT BEAMS ON THE CAR BURNOUT EVERY FEW WEEKS. IT MAKES IT VERY DIFFICULT AND UNSAFE TO DRIVE AT NIGHT. I WILL BUY A NEW BULB AND INSTALL IT AND THEN IT BURNS OUT IN A FEW DAYS OR A WEEK OR TWO LATER. I HAVE TRIED VARIOUS BRANDS OF BULBS BUT I JUST DO NOT THINK IT IS A BULB ISSUE. I HAVE ALSO BROUGHT THE CAR TO A MECHANIC TO REPLACE THE BULBS BUT THE SAME ISSUE CONTINUES.

I WAS TRAVELING ON AN INTERSTATE HIGHWAY USING CRUISE CONTROL AND GOING ABOUT 72MPH. THE PRIUS SUDDENLY SHUT DOWN. AT FIRST I THOUGHT I HAD BUMPED THE CRUISE CONTROL SO I TRIED RESETTING IT BUT NOTHING HAPPENED. I STEPPED ON THE GAS AND NOTHING HAPPENED I CONTINUED TO SLOW DOWN. MADE IT TO THE SIDE OF THE HIGHWAY WHERE I SAT WONDERING WHAT HAD HAPPENED. AFTER SHUTTING THE CAR DOWN I RESTARTED IT AND IT SEEMED TO BE OK SO I CONTINUED MY TRIP. NEVER FORGOT THE EPISODE.

CAR WAS IN MOTION IN A RESIDENTIAL AREA, MOVING AT A LOW SPEED, UNDER 25MPH. WHILE IN AN UNDULATING PORTION OF THE ROAD, DURING ENTRY AND EXIT FROM A DIP AND SLIGHT TURN IN THE ROAD, THE ENGINE STALLED FOR A BRIEF MOMENT, FOR NO MORE THAN A SECOND OR SO THE ACCELERATOR WAS NON-RESPONSIVE, CAUSING ME TO FORCE A STOP BY USING THE BRAKE, AFTER WHICH TIME THE MOTOR RE-ENGAGED AS NORMAL. UNKNOWN CAUSE, HAPPENED ONCE IN MY EXPERIENCE WITH THE CAR AND NEVER AGAIN. CAR HAS BEEN DRIVEN BY MY DAUGHTER FOR THE LAST 3+ YEARS, SHE HAS NOT REPORTED A RECURRENCE OF THE PROBLEM.

WHILE BRAKING THE FRONT WHEEL ROLLED OVER A SUNKEN SEWER COVER CAUSING TEMPORARY BRAKING FAILURE AND A SLIDING SENSATION.

TL* THE CONTACT OWNED A 2014 TOYOTA PRIUS C. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE SIDE AND FRONT DRIVER SIDE AIR BAGS DEPLOYED, BUT NEITHER STOPPED THE DRIVER FROM MAKING CONTACT WITH THE WINDSHIELD. IN ADDITION, THE SEAT BELT DID NOT RESTRAIN THE DRIVER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FACIAL LACERATIONS, CONTUSIONS TO THE LEFT ARM, SHOULDER, AND HIP, AND SEVERE HEADACHES THE REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

CAR BATTERY CEASED FUNCTION FOLLOWING HEAT WAVE - REQUIRED SECONDARY BATTERY REPLACEMENT. VEHICLE WAS STATIONARY AFTER SHORT DRIVE (1 MILE) FOLLOWING 24 HOUR NON OPERATION DURING HIGH HEAT (100+). ATTEMPTED TO TURN CAR ON AND ENGINE WOULD NOT START. REQUIRED A TOW AND FULL BATTERY REPLACEMENT.

WE ARE DRIVING HOME IN THE 55 SOUTH WITH MY FAMILY I HAD FOURTH MONTH OLD AND 2 YEAR OLD AND MY WIFE ALL OF SUDDEN THE CAR WAS STALLED IN THE CARPOOL LANE.IT WAS SCARY PART ME WHAT CAN DO.I NEED TO REACT FAST.WE WHERE THANKFUL THAT WE PULLED OUT SAFELY.THE NEXT DAY I WENT TO THE DEALERSHIP TO INSPECTION AND THEY TAKE A WHILE TO CHECK SO I LEFT MY CAR FOR TWO DAYS.AND THEY SAID THAT FIVE DIFFERENT CODES AND I'M GONNA PAY 3K JUST TOO TAKE IT APART AND PLUS LABOR AND PARTS.I TELL MY STORY WHAT HAPPENED THEY WANT ME TOO PAY.THE WAS WELL MAINTAINED AND THAT DAY ALL THE LIGHTS WHERE ON THE DASHBOARD.I CALLED THE TOYOTA HEADQUARTERS ON COSTA MESA.BUT THEY SAID MY WARRANTY WHERE EXPIRED. SO CANNOT HELPED ME. BUT FOR FAMILY SAFETY I JUST WANTED TO SAY IF JUST FIXED THE DEFECTS ON THE CAR OR JUST RECALLED.I STILL HAD THE CAR AND ABLE TO DRIVE.I FILLED THIS TODAY BECAUSE I HAPPEN AGAIN.

ALL FOUR DOOR LOCK ACTUATORS HAVE FAILED ON MY 2014 VEHICLE. TOYOTA DENIES ANY KNOWLEDGE OF THIS AS A COMMON PROBLEM, BUT THE INTERNET SHOWS THAT IT IS A PROBLEM AFTER ONLY 3 OR 4 YEARS OF PURCHASE OF A BRAND NEW VEHICLE. REPAIR COSTS ARE VERY HIGH FOR EACH DOOR FOR THIS PROBLEM. THERE IS ONLY ONE DOOR WITH KEY ENTRY.

PRIUS WINDSHIELD IS PRONE TO CRACK WHEN TRAVELING ON HIGHWAY. I WAS TRAVELING ON HIGHWAY WHEN A TINY ROCK HIT THE LOWER RIGHT SIDE OF MY WINDSHIELD. THEN I COULD SEE THE TINY CRACK GETTING LONGER UNTIL IT NEARLY REACHED THE MIDDLE IN A MATTER OF TWO MINUTES. PRIUS OWNER SHOULD NOT HAVE TO PUT UP WITH THIS EXPENSIVE AND DANGEROUS DEFECT.

I ACTUALLY WOULD LIKE TO FILE A CONCERN REGARDING THE 2010 - 2014 INVERTER/COMPONENT FAILURES. THIS PROBLEM WAS BROUGHT TO MY ATTENTION BY MY DEALER INDICATING THAT THE MOTOR/GENERATOR ECU COULD RESET, CAUSING THE HYBRID SYSTEM TO SHUT DOWN, RESULTING IN MY VEHICLE STOPPING WHILE BEING DRIVEN AND SUBJECTING ME OR WHOM EVER IS DRIVING AT RISK OF A CRASH. I CALLED TOYOTA CUSTOMER SERVICE AND SHOW LITTLE CONCERN FOR THIS POTENTIAL PROBLEM BUT JUST TOLD ME THAT I SHOULD VERIFY WITH MY DEALER THAT THE EOE-PRIUS RECALL TO REFRESH SOFTWARE IN THE INVERTER WAS PERFORMED. IT WAS CONFIRMED THAT IT WAS PERFORMED ON MY CAR ON 2/14/14 AT SAN FRANCISCO TOYOTA AND THAT THEY TENDED THE WARRANTY FOR 15 YEARS, UNLIMITED MILEAGE. MY DEALER TOLD ME THAT SOME VEHICLES THAT HAVE HAD THE EOE-PRIUS RECALL HAVE STILL SUFFERED INVERTER FAILURE. IS TOYOTA GOING TO WAIT FOR SOMEONE TO DIE, BEFORE THEY WILL CORRECT THIS PROBLEM. A VERY CONCERNED PIRUS OWNER! IM JUST WONDERING IF I SHOULD SELL MY PIRUS BEFORE IT (TOYOTA) KILLS ME OR SOMEONE I LOVE.

PULLING INTO A PARKING STALL ALMOST STOPPED. MY CAR SUDDENLY ACCELERATED AND JUMPED THE CURB.

I WAS DRIVING ON A FREEWAY OFF RAMP WHEN THE POWER JUST STOPPED. IT DID NOT SLOW BUT STOPPED AND I MANAGED TO PULL OVER. THE WARNING SIGNALS ALL CAME ON AND SO I COULD NOT LOOK UP THE PROBLEM. SINCE THEN THEY SAY THERE IS A PROBLEM WITH THE INVERTER BUT THE DEALER WILL NOT FIX IT EVEN THOUGH WE ARE UNDER THE ORIGINAL WARRANTY AS WELL AS BUYING AN EXTRA CERTIFIED PLATINUM WARRANTY FOR $2000!

VEHICLE STALL . SHOW 'CHECK HYBRID SYSTEM ' STOP THE VEHICLE IN A SAFE PLACE' DEALER SAID PROBABLY INVERTER IPM FAILED.

TURNING THE STEERING WHEEL MORE THAN QUARTER TURN. RATTLING, CLICKING NOISE IS APPARENT OUT OF CENTER STEERING CONSOLE. TURNING THE STEERING WHEEL MORE THAN 360 DEGREES. THERE ARE SEVERAL RATTLES AND CLICKS IN THE WHEEL. DRIVING IS NOT AFFECTED. IT FEELS AS IF SOMETHING IS LOOSE INSIDE THE AIRBAG. THE MAIN CONCERN IS A FEELING OF LOOSENESS NEAR THE AIRBAG CENTER. THE VEHICLE CAN BE STATIONARY IN MOTION. IT DOES NOT MATTER IF THE VEHICLES IN MOTION. THE ONLY THING IN MOTION IS THE STEERING WHEEL.

I BOUGHT A 2014 TOYOTA PRIUS C 10-07-2017 FROM CARVANA WITH LESS THAN 30,000 MILES. WITH 2 NEW TIRES IN THE FRONT BRIDGESTONE ECOPIA 175/65 R15. IT WOBBLES AT SPEEDS ABOVE 50 MPH AND SLOPPY STEERING THE ROAD WAS DRY. WELL AT THAT TIME THE THE CAR WAS STILL UNDER WARRANT WITH CARVANA SO IF I CHANGE MY MIND ABOUT IT I COULD GET ANOTHER CAR. SEARCHED THE WEB FOR SIMILAR COMPLAINTS AND FOUND A FEW. SO WE TOOK THE CAR TO A PLACE THAT SOLD BRIDGESTONE TIRES TO REPLACE THE REAR TIRES THAT WERE ORIGINAL BUT GOODYEAR BRAND SAME SIZE. SO NOW WE HAVE 4 TIRES THE SAME AND QUESS WHAT HAPPEN THE SAME WOBBLY DRIVING AND SLOPPY STEERING AT 50 MPH. SO WE TOOK THE CAR BACK TO THE SHOP. THE MECHANIC SAID I GUESS THAT IS WHY THEY PUT THE 2 NEW TIRES IN THE FRONT TO CORRRECT THE PROBLEM BUT WHAT YOU NEED AFTER MY TEST DRIVE IS A 4 WHEEL ALIGNMENT. SO I SAID GO AHEAD AND DO IT. DURING THE PROCESS THE ALIGNMENT MECHANIC GUY SAID THE FRONT PASSED BUT THE REAR FAILED. SO THEY CALLED TOYOTA DEALERSHIP AND ASKED IF THEY WERE SPECIAL SHIMS TO FIX THE REAR ALIGNMENT. THE TOYOTA DEALERSHIP SAID THERE ARE NO PARTS FOR THAT BECAUSE THAT CAR MODEL DOES NOT REQUIRE A REAR ALIGNMENT. THE C IN TOYOTA PRIUS MEANS C IS FOR CITY DRIVING ONLY. WE WERE STUNNED. I SAID I KNEW THEY HAD A REASON WHY THEY GOT RID OF THE CAR BUT CAN YOU FIX IT ? THE MECHANIC SAID IT IS A POSSIBLE FACTORY DEFECT AND WE SEE SOME OF THOSE SOMETIMES BUT I THINK WE CAN FIX IT AND SOLVE YOUR PROBLEMS WITH THAT CAR. WE CAN USE SOME SHIMS THAT ARE MADE FOR A DIFFERENT TYPE OF TOYOTA CAR AND SEE IF WE CAN GET IT IN PROPER ALIGNMENT. I SAID I AM WILLING TO GAMBLE ON YOUR EXPERTISE GO AHEAD AND DO IT. IT IS STILL UNDER WARRANTY WITH CARVANA BUT I DO LIKE THE HATCHBACK CAR. AFTER THE WORK WAS DONE THE TEST DRIVE PROVED THE SUCCESS AND THE PROBLEM WAS GONE. OH AND BY THE WAY IT DRIVES GREAT ON THE HIGHWAY AND I STILL OWN IT.

PURCHASED 'LEATHER' PACKAGE UPGRADE. SEATS STARTING SEPARATING A YEAR AGO. GOT TIRED OF RUN AROUND WITH DEALER TO MAKE REPAIRS. TOOK IT TO ANOTHER DEALER TO BE TOLD SEATS WERE SIMULATED VINYL LEATHER. GOT SEATS REPAIRED OUT OF MY OWN POCKET. NO MORE TOYOTA'S FOR US!

ON A WINTER DAY MY CAR SLID DOWN A STEEP ROAD AND WOULD NOT STOP WHILE BREAKING, BOTH FRONT FENDER FLARES BROKE OFF CAUSING THE CAR TO ACT LIKE IT WAS ON A SLED. THE CAR EVENTUALLY STOPPED AFTER I PLACED IT IN NEUTRAL AND THEN SLID AGAIN AND THEN IT FINALLY STOPPED. I ALMOST KILLED MYSELF.

ON FRIDAY, JANUARY 12, 2018 I FOUNT THE CAR SEAT SEVERELY SMOLDERING ON THE PASSENGER SIDE. THE CARE WAS FILLED WITH BROWN SMOKE AND TOXIC FUMES. THE SEAT WAS COMPLETELY BURNED AND MELTED AND TOXIC RESIDUE. FIRE DEPARTMENT PUT OUT FIRE WITH WATER. CAR SEAT HEATER APPARENTLY DID NOT TURN OFF AND SMOLDERED ALL NIGHT. TOYOTA GIVING ME THE RUN AROUND, DELAYING INVESTIGATION AT LEAST 5 WEEKS OR MORE. THE CAR WAS PARKED IN GARAGE, LAST DRIVEN BRIEF DISTANCE EVENING BEFORE. GARAGE NOW WITH TOXIC FUMES AND RESIDUE. CAR LIKELY TOTALED, AND TOYOTA TRYING TO GET OUT OF ANY ASSISTANCE/RESPONSIBILITY. THEY ARE ON PURPOSE BEING VERY DIFFICULT, AND FORCING ME TO COMPLY WITH THEIR AGENDA, OR LOSE OPTION FOR THEIR TAKING SOME RESPONSIBILITY.

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TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WITHOUT WARNING, THE FRONT PASSENGER SIDE GLASS WINDOW FRACTURED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE CONTACT REPLACED THE PART DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THIS WAS NOT A KNOWN ISSUE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

AS I TRIED TO MAKE A RIGHT TURN AT A VERY BUSY INTERSECTION, I HEARD A STRANGE NOISE AND TOTALLY LOST CONTROL OF THE STEERING WHEELING. I TURNED THE STEERING WHEEL 360 DEGREES ALL THE WAY, AROUND AND AROUND, BUT THE CAR KEPT GOING STRAIGHT... AFTER A MINUTE OR SO, THE COORDINATION BETWEEN THE STEERING WHEEL AND THE WHEELS RE-ESTABLISHED AND I COULD MANAGE TO DRIVE TO A NEARBY PARKING LOT. THE SITUATION HAPPENED AGAIN IN THE PARKING LOT BEFORE IT CAME BACK TO NORMAL. WE TOOK THE CAR TO A LOCAL TOYOTA DEALERSHIP AND LEFT IT THERE FOR 2 DAYS. HOWEVER, TECHNICIANS SAID THEY COULD NOT DUPLICATION THE ISSUE MEANING THEY COULD NOT FIND ANY PROBLEM WITH IT. THEY TOLD US THAT IT IS PROBABLY THE ELECTRICITY PART! WE ARE VERY UNSATISFIED WITH THE ANSWER AND VERY CONCERNED ABOUT THE UNSAFE CONDITION IT MAY CAUSE.

THE HEADLIGHTS ON PRIUS ARE NOT BRIGHT ENOUGH TO SEE THE ROAD AHEAD OF THE CAR. THE ARE ON BUT SOMEWHAT DIM. OTHER DRIVERS CAN SEE THE LIGHTS, BUT THE LIGHTS ARE NOT BRIGHT ENOUGH TO ILLUMINATE THE ROAD IN FRONT OF THE CAR. THIS OCCURRED AFTER I TOOK THE CAR IN TO THE DEALER TO COMPLAIN ABOUT A SERIES OF ELECTRICAL RELATED PROBLEMS THAT ALL STARTED HAPPENING AT THE SAME TIME. THE DEALER REPLACED THE HEADLIGHTS AFTER THEY DETERMINED THE HEADLIGHTS HAD BURNED OUT. IMMEDIATELY, I NOTICED THAT DURING TIMES WHEN I WAS DRIVING AT NIGHT, THE NIGHT VISIBILITY WAS NOT WHAT IT HAD BEEN PRIOR TO PROBLEM FIRST OCCURRING. I HAVE TAKEN THE CAR BACK TO THE DEALER BU THEY SAY THERE IS NOTHING WRONG WITH THE HEADLIGHTS.

IN NOV 22 2017 I PARKED MY CAR AT 1719 BRADER PL. SOUTH IN SEATTLE, WASHINGTON IN A CITY STREET. APPROXIMATELY AT 1500 PM, I PULED THE CAR FROM THE STREET PARKING I-ORDER TO PICK A PASSENGER ABOUT 4 FEET AND THE CAR ACCELERATED BY ITSELF TOWARD RIGHT INTO THE BUILDING COMPLEX ON RIGHT AND FLIPPED ON THE SIDE OF THE DRIVER SIDE. THE CAR WAS ON DRIVE BUT I WAS TRYING TO STOP TO PICK UP A PASSENGER, BUT FAILED TO STOP AND ACCELERATED AND TURNED AND FOUND MYSELF FLIPPED ON THE SIDE AS YOU CAN SEE ON PICTURE.

I WAS DRIVING AT NIGHT ON BACK ROADS WHEN BOTH HEADLIGHTS WENT OUT. I STOPPED THE CAR, TURNED IT OFF AND RESTARTED IT TO SEE WHAT WOULD HAPPEN. THE LIGHTS DID NOT GO ON, HOWEVER, I FOUND THAT IF I HELD THE SWITCH UP AS THOUGH I WAS TURNING ON HIGH BEAMS, THE HIGH BEAMS WORKED. I COULD NOT GET THE LOW BEAMS TO WORK. I WAS TAKING SOMEONE HOME AND STOPPED AT THEIR HOUSE. WHEN I CAME BACK TO THE CAR AND TURNED IT ON, THE LIGHTS WORKED NORMALLY.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS EQUIPPED WITH TOYO PROXES A20 (NA) TIRES, SIZE: P215/50/R17 (NA). WHILE THE TIRES WERE BEING REPAIRED AT GATEWAY TIRE (8115 MACON ROAD, CORDOVA, TN 38018; 901-624-0911), THE CONTACT WAS INFORMED OF A SLIGHT TEAR THAT CIRCLED THE INSIDE OF ALL FOUR TIRES, CAUSING THE TREAD TO SLIGHTLY SEPARATE. THE DEALER DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE TIRES WERE REPLACED. THE TIRE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED TO PAY A PORTION OF THE REPLACEMENT COST. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 40,694

ELECTRIC BURNING SMELL EMANATING FROM FRONT OF CAR SMELL COMING QUESTIONABLY THROUGH AIR DUCTS WHICH COMES/GOES AND IS NOTED UPON STARTING CAR AND FOR FIVE MINUTES DURATION AFTER START. INCREASE INCIDENCE OF BURNING SMELL ON DAYS WHEN AMBIENT AIR TEMPERATURE IS 90 OR HIGHER. I WONDER IF I AM INHALING TOXIC FUMES . WILL CONSIDER REPORT OF PROBLEM TO THE EPA. CHECKED BY POHANKA TOYOTA IN EARLY SUMMER "COULD NOT DUPLICATE SMELL PROBLEM" NO FOLLOW-UP. REPORT MADE TO TOYOTA MOTORS PER EMAIL AND TO REPRESENTATIVE AS WELL AT TOYOTA. STATED " WE WILL REPORT YOUR ISSUE TO THE ADMINISTRATION; "NO RECOMMENDED FOLLOW-UP. INTERNET SEARCH INDICATES THERE ARE SEVERAL MODELS OF TOYOTAS WITH SIMILAR COMPLAINTS. IT IS ABOUT TIME THERE WOULD BE A RECALL AND SOMETHING DONE ABOUT THIS BLOCK BELOW ASKING WHEN DID THIS HAPPEN IS FORCED CHOICE FOR DATE(SO NOT ACCURATE REFLECTION OF THE PROBLEM); THIS HAS BEEN HAPPENING ON/OFF SINCE MAY 2017 S. I DID INFORM THE TOYOTA REP BY PHONE THAT I WOULD FILE A COMPLAINT WITH MY STATE ATTORNEY GENERAL'S OFFICE AND THE BETTER BUSINESS BUREAU.

I PURCHASED THIS CAR USED, IN MAY 2017 WITH 14,500 MILES. I AM HAVING AN INTERMITTENT PROBLEM OF THE CAR SHIFTING BACK INTO REVERSE WHEN I AM TRYING TO SHIFT FROM REVERSE TO DRIVE. IT HAS HAPPENED APPROXIMATELY A DOZEN TIMES SINCE IN 5 WEEKS. I HAVE BROUGHT IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR 3 TIMES. THEY ARE CURRENTLY KEEPING THE CAR OVERNIGHT. THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM, AS IT IS INTERMITTENT, AND DO NOT GET ANY CODES WHEN THEY'VE CHECKED THE CAR. THE ARE SUGGESTING IT IS A "DRIVER ERROR". IT DOES NOT SEEM TO MAKE A DIFFERENCE IF IT IS HOT OR COLD, ON A SLOPE OR FLAT SURFACE, OR IF THE CAR HAS BEEN SITTING IDLE FOR SOME TIME, OR HAVING BEEN DRIVEN A LONG DISTANCE. IT HAS HAPPENED IN EVERY SUCH SITUATION.

WHILE PARKED, THE STRUTS THAT HOLD OPEN THE REAR LIFT HATCH FAILED SUDDENLY, CAUSING THE HATCH TO FALL ON THE HEAD OF PERSON LOADING THE CAR. THE HATCH WAS CAUGHT BY A SECOND PERSON, PREVENTING SERIOUS INJURY. ON INSPECTION, THE STRUTS WERE LEAKING OIL.

SUDDEN UNINTENDED ACCELERATION. 2014 PRIUS WAS PARKED FOR A FEW DAYS IN HOT, HUMID WEATHER. WHEN PULLING THE CAR INTO THE DRIVEWAY AT A LOW SPEED, THE CAR SUDDENLY ACCELERATED TO A VELOCITY FAST ENOUGH TO COLLIDE WITH AN SUV PARKED IN THE DRIVEWAY, KNOCKING IT THROUGH A METAL FENCE AND INTO THE BACKYARD. IT ALSO CAUSED THE DRIVER OF THE PRIUS WHIPLASH AND A HEAD INJURY. THE BRAKE PEDAL WAS DEPRESSED AS THE CAR ACCELERATED. WE BELIEVE THAT THE CAR ONLY STOPPED ACCELERATING WHEN THE RADIATOR WAS PUSHED INTO THE ENGINE BY THE IMPACT WITH THE BUMPER OF THE SUV.

RODENTS CHEWED ELECTRICAL WIRING MAKING THE VEHICLE UNSAFE TO DRIVE. THE ELECTRONIC SENSORS WERE RENDERED INOPERABLE. THE VEHICLE WAS PARKED IN MY GARAGE FOR THE WEEK END. NEVER HAD THIS PROBLEM WITH MY OTHER VEHICLES PARKED IN SAME GARAGE! REPAIR COST,NOT COVERED UNDER WARRANTY WAS $ 1100.00.

VEHICLE INCREASED ACCELERATION WHILE MAKING A RIGHT-HAND TURN AND BRAKING, INTO A COVERED PARKING STALL. VEHICLE DID NOT STOP UNDER BREAKING UNTIL FRONT END WENT OVER CEMENT PARKING BUMPER.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE DRIVING, THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND.THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT DID NOT WANT TO PAY FOR THE REPAIR BECAUSE THE VEHICLE WAS STILL NEW AND SHOULD NOT HAVE ANY ISSUES. THE FAILURE MILEAGE WAS 30,000.

I WAS DRIVING IN SAN FRANCISCO I HAD THREE PASSENGER WITH ME IN THE CAR AND WHEN I WAS GOING UP TO THE HILL THE CAR POWER STARTS GETTING WEAKER AND I WAS HEARING THAT CARES IN THE CAR I DON'T WANT TO GO UP THE HILL NOW I'M LIKE IT'S KEEPS GOING WEAKER AND WEAKER AND WEAKER AND ALL THE SUDDEN THE CAR STARTED ROLLING BACK ON ME I THINK THE CANNOT TAKE MORE THAN FOUR PEOPLE IN THE CAR AND I THINK YOU CANNOT DRIVE THE SCORE IN SAN FRANCISCO AND THIS HAPPENED TO ME TWICE AND THE FIRST TIME I HAD AN ACCIDENT AT THE CORNER BEHIND ME BECAUSE THE CAR COULDN'T GO UP THE HILL AND IT'S NOT EVEN BIG HILL IS A SMALL HILL IT'S ALL OVER SAN FRANCISCO THOSE HILLS.

RODENTS CHEWED THROUGH MAJORITY OF THE WIRING UNDER THE HOOD AND BUILD NESTS IN THE ENGINE. THIS HAS HAPPENED TWICE AND I HAVE ONLY OWNED THE CAR FOR 5 MONTHS AND COST ME A LOT OF MONEY FOR REPAIRS WHICH TOYOTA WILL NOT COVER AND SAID IT IS NOT THEIR RESPONSIBILITY FOR USING THESE SOY BASED WIRES THAT ATTRACTS RODENTS.

TL* THE CONTACT OWNED A 2014 TOYOTA PRIUS C. THE CONTACT STATED THAT WHILE DRIVING AT 3 MPH FROM A STOP LIGHT, ANOTHER VEHICLE T-BONED INTO THE DRIVER'S SIDE DOOR. THE CONTACT MENTIONED THAT THE OTHER DRIVER FAILED TO STOP FOR THE RED LIGHT WHICH CAUSED THE CRASH. THE AIR BAGS IN THE VEHICLE FAILED TO DEPLOY CORRECTLY. THE CONTACT SUSTAINED A NECK AND BACK INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

SEAT BELT LIGHT STAYED ON, SWERVE LIGHT OCCASIONALLY. PROVED TO BE RODENT DAMAGE ON WIRE INSTRUMENTS AND BLOWER, PANEL INSTRUMENT, ANTENNA ASSEMBLIES REACHING $3,900. VEHICLE PARKED OUTSIDE RESIDENTIAL BUILDING ON PUBLIC STREET IN COLD RAINY WEATHER. VEHICLE IN EXCELLENT CONDITION. NEVER HAD SUCH A PROBLEM WITH ANY OTHER VEHICLES WHILE LIVING HERE OVER 20 YEARS. COULD SOY BASED ENCASING AROUND WIRING CONTRIBUTE TO THIS? *TR

WHILE I WAS DOING A SLOW TURN IN A DRIVEWAY, MY BRAKE FAILED AND THE CAR CONTINUED TO ACCELERATE IN A FORWARD MOTION. WHEN I SHIFTED INTO REVERSE, THE CAR REVVED AND ROARED ACCELERATING AT FULL TILT. IT RACED ACROSS A ROAD INTO ANOTHER DRIVEWAY ONLY STOPPING WHEN WEDGED BETWEEN A GARAGE DOOR AND A TREE. TOYOTA TOOK THE TOTALED CAR AND HAD IT INSPECTED BY ENGINEERING ASSOCIATES AND INSURANCE AUTO AUCTIONS. THEIR RESPONSE IS THAT "THERE WAS NO SERIOUS DEFECTS IDENTIFIED." OBVIOUSLY, THE MOMENTARY MECHANICAL OR ELECTRONIC FAILURE OF MY CAR COULD NEVER BE DETECTED, SO ACCORDING TO TOYOTA, THERE WAS NOTHING TO CAUSE THE FAILURE. I FEEL TOTALLY VICTIMIZED AND BELIEVE TOYOTA SHOULD TAKE RESPONSIBILITY AND COMPENSATE ME FOR THE LOSS OF MY CAR.

I LIVE IN DURANGO COLORADO. THE TRACTION CONTROL FUNCTION DEEMED TO BE DANGEROUS LAST WINTER. MY VEHICLE WAS SPINNING OUT ON ICE COVERED HIGHWAYS AND I COULD NOT TURN THIS FUNCTION OFF. NEWER VEHICLES HAVE THE ABILITY TO TURN THIS FUNCTION OFF IN ORDER TO AVOID THIS ISSUE. THIS IS VERY DANGEROUS. I ALMOST GOT HIT BY SEMI TRUCK.

HEADLIGHTS AND CABIN LIGHTS FAILED TO TURN OFF WHEN REMOTE LOCK WAS ACTIVATED. LIGHTS WERE THEN TURNED OFF MANUALLY. FIVE HOURS LATER, IN THE PARKING LOT, THE CAR WAS NEARLY COMPLETELY DEAD. LAST TIME IT HAPPENED, WE LEFT IT AND IT RECHARGED ITSELF. THIS TIME, IT DID NOT RECHARGE ITSELF; IT WAS COMPLETELY DEAD THE NEXT DAY. WE HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHO "JUMPED" IT AND LET IT SIT OVERNIGHT. THEY SAY IT NOW HAS NO PROBLEM.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE DRIVING 55 MPH, ALL FOUR DOOR WINDOWS HAD LONG SCRATCHES THAT CREATED HOLES IN THE WINDOWS. THE SCRATCHES WOULD NOT ALLOW THE CONTACT TO SEE THROUGH THE REARVIEW MIRROR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,300.....UPDATED 0711/16 *BF *CN

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SUN VISORS WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED BECAUSE THE MILEAGE WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 09/22/16*LJ *CN

WHEN THE HEADLIGHTS - NOT DRL - ARE ON AND THE DASH LIGHTS ARE ON LOW THE INSTRUMENT PANEL LIGHTS GO DARK WHILE CROSSING UNDER SHADOWS (BRIDGES, TREES, ETC.) IN DAYLIGHT AND AT NIGHT WHEN GOING FROM BRIGHT LIGHTS ON HIGHWAY EXCHANGES BACK TO DARK. TOYOTA DEALERSHIP WAS ABLE TO REPRODUCE THE DAY-TO-SHADOW PROBLEM IN THE SHOP (SHOP MANAGER) THE SERVICE MANAGER WAS ABLE TO REPRODUCE THE DAY-TO-SHADOW PROBLEM ON A 2065 PRIUS V. I WAS TOLD THAT THIS MUST NORMAL FOR NEWER PRIUSES AS NO ONE ELSE HAS COMPLAINED ABOUT IT. IT CAN ALSO APPEAR TO HAPPEN DURING DAYLIGHT HOURS WHEN WEARING POLARIZED SUNGLASSES. THE DASH LIGHTS ARE ON HIGH, THE HEADLIGHTS ARE ON: DRIVING UNDER THE UNDERPASS THE PANEL LIGHT LOWERS SO MUCH THEY APPEAR TO GO OUT. THE CAR IS A NEW-USED CAR. THE PROBLEM DID NOT APPEAR DURING TEST-DRIVES, ALL TAKEN IN BRIGHT TEXAS SUN. THE FIRST TIME THIS OCCURRED WAS ON A SUNNY MORNING WHILE DRIVING THROUGH A PARK. AS I WENT FROM BRIGHT LIGHT TO SHADE THE DASH LIGHTS WOULD GO DARK. IT FRIGHTENED ME, BUT I FORGOT ABOUT IT, UNTIL I WAS DRIVING ON I-35 IN RUSH HOUR TRAFFIC AT 4PM ON A SUNNY DAY: THE INTERSTATE IN DOWNTOWN HAS UPPER AND LOWER LEVELS; WHILE ON THE LOWER-LEVEL THE INSTRUMENT PANEL WOULD GO DARK, THEN LIGHT AS THE SHADOWS WERE EXACERBATED BY THOSE CAST BY TALL BUILDINGS NEAR THE INTERSTATE. IT OCCURRED MOST RECENTLY AFTER LEAVING THE DEALER YESTERDAY. DRIVING ON I-410 IN SAN ANTONIO ON AN OVERCAST DAY, EVERYTIME I DROVE UNDER AN OVERPASS, THE DASH, RADIO, CLIMATE LIGHTS ALL WENT OUT. AT NIGHT, IT OCCURRED WHEN TRAVELING ON US-281 NEAR LOCKHART, TX: ONCE I WAS UNDER FULL-LIGHT, THE DASH LIGHTS, ETC. WENT OUT UNTIL I HAD BEEN DRIVING IN THE DARK FOR ABOUT 10-20 SECONDS.

WHEN CAR STALLS ...THERE ARE NO BRAKES..HAPPENED TO ME 4 TIMES. HIT OBJECTS 3 TIMES TO STOP.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT THE WIRE HARNESS WIRING WAS BEING DAMAGED BY ANIMALS BITING THE WIRING. THE VEHICLE WAS KEPT AT THE DEALER FOR DIAGNOSTIC TESTING FOR OVER A MONTH, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A BUILDING AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SUSTAINED CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700. UPDATED 01/20/16*LJ *CN

OTHER CAR DRIVER JUMP RED LIGHT AND T-ZONE HIT MY CAR FROM FRONT PASSENGER SIDE ,EVERYTHING FROM PASSENGER SIDE WAS BROKEN AND WHOLE INTERIOR WAS BROKEN TILL DRIVER SEAT. LATER ON THE CAR WAS DECLARED TOTAL LOSS. IN THIS BIG CRASH ALSO NONE OF THE AIR BAG WAS DEPLOYED TO SUPPORT DRIVER.......UPDATED 12/10/15 *BF *CN

DRIVING HOME (APPROXIMATELY 100 MILE JOURNEY) - THE "CHECK HYBRID SYSTEM" LIGHT CAME ON AND CAR WARNINGS INDICATED NEEDED TO STOP DRIVING AND HAVE CAR TAKEN TO SERVICE IMMEDIATELY. HAD CAR TAKEN TO DEALER FOR "WARRANTY" SERVICE - WAS TOLD A RODENT HAD EATEN THE HIGH VOLTAGE WIRING INSULATION - NOT COVERED BY WARRANTY. HAVE HAD NO EVIDENCE OF RODENT ACTIVITY AT OUR LOCATION, AND OTHER VEHICLES PARKED HERE HAVE NOT HAD ANY PROBLEMS. BEING TOLD $2700 REPAIR NOT COVERED BY WARRANTY THAT I NEED TO CLAIM ON MY CAR COMPREHENSIVE COVERAGE. CONCERNED THAT IF IT IS RODENT DAMAGE, IS IT DUE TO MATERIALS USED THAT ARE ATTRACTIVE TO RODENTS (WOULDN'T THIS BE A PROBLEM FOR ALL PRIUS OWNERS), ESPECIALLY IN AREAS THAT HAVE MORE OF A VISIBLE SMALL RODENT POPULATION? ALSO, DON'T KNOW HOW TO PROVE IT WAS MANUFACTURER OR DESIGN DEFECT - ASKING DEALER TO DOCUMENT HOW THEY CAME TO BELIEVE IT IS A RODENT PROBLEM.

WITHIN THE LAST SIX MONTHS, AND ABOUT FOUR TIMES, I HAD EXPERIENCED ROUGH/HIGH IDLING DURING HOT DAYS AND AFTER DRIVING OVER 80 MILES; USING AIR CONDITIONING. (I WORK OVER 70 MILES FROM HOME.) I DECIDED TO TAKE THE CAR TO THE TOYOTA OF REDLANDS DEALERSHIP ON AUGUST 4, 2015, BECAUSE THE CAR WAS DISPLAYING THE SAME CONDITIONS. WHILE ON THE WAY TO THE DEALERSHIP, AND ON THE FREEWAY, THE CAR BEGAN TO IDLE HEAVILY. I MERGED TO EXIT THE FREEWAY AND WHILE ON THE OFF RAMP, STOPPED, THE CAR COMPLETELY SHUT OFF. THE DISPLAY READ "CHECK HYBRID ENGINE. STOP PARK THE CAR SAFELY." I WAS ABLE TO RESTART THE VEHICLE TO MOVE FROM OFF-RAMP TRAFFIC AND PARK IT. THE MESSAGE ON DISPLAY WAS STILL THERE. I SHUT OFF THE CAR AND CALLED THE DEALERSHIP. THEY RECOMMENDED I HAVE THE CAR TOWED TO THEM. WHEN TOW TRUCK ARRIVED, I TURNED ON THE CAR TO POSITION IT FOR THE TOWING BED. THE MESSAGE NO LONGER DISPLAYED . THE CAR STAYED WITH DEALERSHIP ALL DAY ON AUGUST 5, 2015. ACCORDING TO THE DEALERSHIP, THE DISPLAY SHOWED NO MESSAGE AND THERE IS NO CODE TO INDICATE A MALFUNCTION OCCURRED. THEY WERE NOT ABLE TO DIAGNOSE THE PROBLEM. I AM KEEPING THE VEHICLE AT THE DEALERSHIP ON AUGUST 6, 2015, FOR FURTHER EVALUATION. MY CONCERN IS TWO-FOLD: 1. MY SAFETY, 2. IF THE SYSTEM DISPLAYED A MESSAGE, WHY DOES THE SYSTEM NOT PRODUCE A CODE FOR THE TECHNICIANS AS A NON-HYBRID CAR WOULD? THIS ITSELF PRESENTS A SERIOUS ISSUE.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. AS A RESULT, A CRASH OCCURRED AND THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 3,200.

THIS VEHICLE IS A LITTLE OVER 3 MONTHS OLD AND HAS HAD ELECTRICAL PROBLEMS THROUGH THIS PERIOD. WHEN PUT IN REVERSE ON OCCASION IT FREEZES AND ALL THE LIGHTS ON THE DASH GO ON AND STAY ON (INCLUDING THE YELLOW TRIANGLE) AND THE CAR DOES NOT MOVE. THE PRIUS C NEEDS TO BE SHUT DOWN EVERY TIME THIS HAPPENS AND RESTARTED TO WORK. THIS HAS HAPPENED 5 TIMES IN THE LAST 3 MONTHS SINCE PURCHASED NEW. WORSE YET, THE LAST TIME WHEN IT WAS PUT IN REVERSE (YESTERDAY) ALL THE LIGHTS FROZE ON THE DASH HOWEVER THIS TIME THE CAR LURCHED FORWARD EVEN THOUGH THE GEAR SHIFT WAS IN REVERSE AND THE DASH SAID 'R' FOR REVERSE. THE CAR WAS PURCHASED NEW FROM THE DEALER.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE DRIVING AT 5 MPH, THE VEHICLE ACCELERATED UNEXPECTEDLY. THE FAILURE PREVIOUSLY OCCURRED ONCE BEFORE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 11,687.

CARS AV SMELLS LIKE MOLD AV CONDENSER CLOGGED SMELL GET WORSE AS TIME GOES ON CAR IS UNBEARABLE TO DRIVE NOW

WHILE DRIVING ON STREET I NOTICED IN THE MIDDLE OF MY STEERING WHEEL (WHERE YOU PRESS THE HORN) THERE WERE RAISED MARKS. VERY PROMINENT CENTER OF STEERING WHEEL LEFT SIDE. SLIGHTLY RAISED ON THE RIGHT. I COULD SEE THE RAISED SHAPE AS A QUARTER OF A BUNDT CAKE. I GOT REALLY SCARED AND DROVE TO TUSTIN TOYOTA. I ASK THE SERVICE ADVISER WHERE MY STEERING WHEEL AIR BAG WAS, HE POINTED TO THE RAISED SECTION ON MY STEERING WHEEL. I SHOWED HIM THE RAISED MARKS AND THAT IT APPEARS THAT SOMETHING PERHAPS THE AIR BAG WAS PUSHING OUTWARD. I TOLD HIM THAT NOT ONLY CAN YOU SEE THE RAISED MARKS YOU CAN SEE THEM. HE WENT AND CHECKED ANOTHER PRIUS V ON THE SHOWROOM FLOOR, THAT STEERING WHEEL WAS COMPLETELY FLAT. WENT ON TO SAY "GOOD CALL" THIS IS A SAFETY ISSUE WITH THE AIRBAG. THE R/O READS: CK STEERING WHEEL LEFT SIDE AIR BAG IS RAISED. REPLACED THE PAD ASSY. I AM CONCERNED THAT THERE MAY BE A PROBLEM WITH THE AIRBAG ITSELF BECAUSE IT WAS STARTING TO PUSH OUTWARD. HOW SAFE IS IT TO DRIVE MY PRIUS V. SHOULD I BE CONCERNED WITH THE AIRBAG WHAT IF THE AIRBAG DECIDES TO INFLATE WHILE I AM DRIVING WHAT IF THE AIRBAG DOES NOT INFLATE IF I HAVE AN ACCIDENT PLEASE FEEL FREE TO CONTACT ME . *TR

I FREQUENTLY GET A MUSTY SMELL OUT OF MY VENTS THAT I HAVE NOTICED FROM TIME OF TAKING OWNERSHIP. I WAS TOLD AT THAT TIME TOYOTA WAS AWARE OF IT AND THE SOLUTION WAS TO TAKE THE SYSTEM OUT OF RECIRCULATE A FEW MILES FROM HOME ALLOWING OUTSIDE FRESHER AIR IN TO REMOVE THE APPARENT MOISTURE BUILDUP. I TRIED TO LEAVE THE SYSTEM IN THE FRESH AIR MODE MOST OF THE TIME, BUT STILL EXPERIENCE THIS SMELL/ODOR. AT MY 10K SERVICE I BROUGHT THIS UP AGAIN AND WAS OFFERED A 'GOODWILL' SYSTEM CLEANING AND A CHARCOAL FILTER. THE MECHANIC PERFORMED THE PROCEDURE (ALTHOUGH I AM NOT SURE IF IT WAS FOR THE RECOMMENDED TIME FRAME, DASH-CAM INSIDE VEHICLE CAUGHT THE WHOLE 10K SERVICE) THE SMELL IS STILL THERE AND SOMETIMES EVEN OVERWHELMINGLY BAD.

I WAS IN A PARKING LOT AND PUT THE CAR IN REVERSE. THEN I HEARD A "BOOM" AND I THOUGHT THAT I BACKED INTO SOMETHING, SO I QUICKLY PUT THE CAR INTO DRIVE. I THEN FELT THE CAR EXCELERATING FAST AND I WAS PUSHING THE BRAKE AS HARD AS I COULD AND COULD NOT STOP THE CAR FROM MOVING FORWARD. THE CAR PROCEEDED TO EXCELLERATE AND WHEN OVER A CURB UP ONTO PAVEMENT AND THROUGH A METAL FENCE AND BENT A 5 INCH ROUND METAL FENCING DOWN TO THE GROUND AND THE CAR KEPT GOING ANOTHER 30 FEET TILL IT FINALLY STOPPED. YOU CAN SEE THE SKID MARKS IN THE THE PARKING LOT.

I PULLED MY 2014 TOYOTA PRIUS SLOWLY OUT OF A PARKING SLOT IN A SMALL PARKING LOT TURNING IT THE DIRECTION I WANTED TO GO ON A VERY SLIGHT SLANT DOWNHILL. BEFORE I COULD PUT IT IN DRIVE FROM REVERSE IT STARTED ROLLING DOWNWARD ON ITS OWN. WHEN I WENT TO APPLY THE BRAKES, THEY WERE SQUISHY AND DID NOT ENGAGE. I TRIED SEVERAL TIMES TO GET THEM TO ENGAGE BUT THEY NEVER DID. I WENT TO PUT THE EMERGENCY BRAKE ON BUT IT IS LOCATED SO HIGH UP IT WAS DIFFICULT TO GET MY FOOT UP THERE QUICKLY. MEANWHILE THERE WAS A TRUCK PARKED ACROSS THE END OF THE PARKING LOT LANE SO MY CAR ROLLED INTO THE TRUCK CREATING DENTS IN THE FRONT DOOR PANEL AND REAR DOOR PANEL. THIS WAS OBVIOUS BRAKE FAILURE. I WENT TO THE LOCAL TOYOTA REPAIR AND DEALERSHIP AND SPOKE WITH A SHOP EMPLOYEE. HE TOLD ME THAT THIS CAN ACTUALLY HAPPEN WHERE YOU CAN BACK A CAR UP AND TURN IT AND IT WILL GO ON ITS OWN (BUT IT SEEMS HE IMPLIED THAT THE "READY" LIGHT MIGHT NOT HAVE ENGAGED) AND THAT HE "HAD SEEN IT HAPPEN HIMSELF". IF THE TRUCK HAD NOT BEEN THERE, MY CAR WOULD HAVE ROLLED DIRECTLY OUT INTO ONCOMING TRAFFIC ON THE MAIN THOROUGHFARE THROUGH TOWN WHICH HAD THE HUGE POTENTIAL OF CAUSING A MAJOR ACCIDENT WITH INJURIES. I DID TRY TO RECREATE THE EVENT IN A NONPOPULATED AREA IN A VERY SAFE MANNER AND WAS UNABLE TO DO SO. THAT EVEN SCARES ME MORE!!! AS YOU HAVE NO IDEA IF IT CAN OR WILL HAPPEN AGAIN. I SPENT $20,000 PLUS FOR A NEW CAR THAT I AM ALWAYS HYPER-CAUTIOUS IN BECAUSE NO ONE WILL FESS UP TO PROBLEMS. IF I SELL THE CAR IT WILL BE AT A GREAT LOSS WHICH I CANNOT AFFORD! IN THE INTERNET I NOTE THAT THERE WERE SIMILAR PROBLEMS WITH THE BRAKES, ESPECIALLY AROUND 2007 - MANY WERE DOCUMENTED BUT TOYOTA WAS NEVER TAKEN TO TASK RE: THESE CONSUMER COMPLAINTS AS I SUPPOSE THE CONSUMERS JUST COULDN'T "PROVE" THEM. AS USUAL MONEY TRUMPS HUMAN LIVES AND SAFETY. TOYOTA SHOULD BE ASHAMED OF THEMSELVES. *TR

WE FLEW TO SEA TAC (SEATTLE WA ) AIRPORT FROM SLC UT. WE PLANNED ON ATTENDING A FAMILY GATHERING AND RENTED A CAR FROM HERTZ. WE HAVE OWNED A 2006 PRIUS AND ASKED IF THEY MIGHT HAVE A NEW MODEL TO RENT FOR COMPARISON ON OUR PART, WHICH THEY DID, HOWEVER IT TURNED OUT TO BE A PRIUS C, WHICH WAS NOT AT ALL LIKE OUR PRIUS. THE TRAFFIC ON THE FREEWAY WAS STOP AND GO SLOW ON A MULTI LANE FREEWAY AND WERE ON AN INNER LANE. ( I - 405 NORTH BOUND ) AS I ROLLED UP TO WHAT MIGHT HAVE BEEN A STOPPING SITUATION THE TRAFFIC STARTED TO MOVE FORWARD, AND AS I STEPPED ON THE PEDAL TO MOVE FORWARD, I NOTICED THAT NOTHING WAS HAPPENING AND THE CAR SOON CAME TO A COMPLETE STOP. THE CAR WAS ABSENT AND VISIBLE POWER, NO VISUAL INFORMATION ON THE MPH SCREEN, THE EMERGENCY LIGHT WOULD NOT WORK, I WAS NERVOUS AND SCARED AND EVERYTHING HAD GONE DARK, I DID NOT WHAT TO DO, I TRIED TO MOVE THE KEY POSITION THE CARS BEHIND ME STARTED TO HONK, AND THEY WERE ALSO TRYING TO GET AROUND ME, JUST AS I WAS STARTING TO CALL 911 FOR SOME HELP THE CAR POWERED BACK UP WITH A MESSAGE TO PUT THE CAR IN PARK AND START THE MOTOR I MOVED OUT OF THE SITUATION AND GOT OFF THE FREEWAY AND TOOK BACKROADS TO REACH THE MOTEL, WITH THE INTENT TO NEVER DRIVE THIS CAR AGAIN, THE NEXT AM I CALLED HERTZ AND THEY MADE ARRANGEMENTS TO TRADE THE CAR OUT AT OUR MOTEL, WHICH THEY DID. THE TOW TRUCK DRIVER INDICATED THAT THE PROBLEM ON THIS SPECIFIC CAR WAS CAUSED BY ITS SOFTWARE AND HE WAS AWARE OF OTHER DRIVERS FACING THE SAME SITUATION, BUT I SHOULD COUNT MY BLESSING THAT I WAS NOT INVOLVED IN A MAJOR ACCIDENT I DO NOT THINK THIS CAR SHOULD EVER BE ALLOWED ON OUR ROADS JUST BASED ON THIS EXPERIENCE. FOR YOUR REVIEW AND VALIDATION - HERTZ RENTAL RECORD [XXX] LIC [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2014 PRIUS. THE CONTACT STATED THAT VEHICLE INTERMITTENTLY SHIFTED INTO NEUTRAL. THE CONTACT MENTIONED THAT THE DRIVE AND/OR REVERSE GEAR NEEDED TO BE HELD IN ORDER FOR THE GEAR NOT TO SHIFT INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.

I CLOSED THE TRUNK DOOR, AND THE BACK LIGHT GLASS (REAR WINDOW) COMPLETELY SHATTERED. WHEN THIS OCCURRED, THE GLASS WAS NOT CRACKED AND WE WERE NOT IN EXTREME TEMPERATURES (IT WAS ABOUT 65 DEGREES). I TOOK IT TO THE TOYOTA DEALERSHIP, AND THE SERVICE GUY SAID IT'S "IMPOSSIBLE" FOR THE GLASS TO BREAK AS IT DID. IT'S OBVIOUSLY NOT IMPOSSIBLE IF IT CAN HAPPEN WITH NORMAL CLOSING OF THE TRUNK DOOR. VEHICLE WAS PURCHASED NEW LESS THAN A YEAR AGO. *TR

I WAS CROSSING THE TRAIN TRACKS IN PALO ALTO ON CHARLESTON ST NEAR ALMA AND TRIED TO STOP AT A STOP LIGHT RIGHT AFTER THE TRACKS. WHEN I STEPPED HARD ON THE BRAKES, THE BRAKES DID NOT WORK AT ALL. MY CAR DID NOT SLOW DOWN AT ALL AND I HIT THE CAR IN FRONT OF ME. *TR

MUSTY SMELL IN VEHICLE, SICK W/ RESPIRATORY SYMPTOMS, INCLUDING DISTRESS AFTER USING AIR CONDITIONING OR HEATING SYSTEM OR DEFROSTERS. I BROUGHT MY CAR TO DEALER FOR 5000 MILE SERVICE AND MANAGER TOLD ME THE "THERE IS MOLD INSIDE THE AIR CONDITIONER AND HEATING AND ALL VENTED AIR SYSTEM. THIS IS THE WAY THE NEW DESIGN IS, THE AIR SYSTEM IS CLOSED OFF AND THE MOISTURE LAYS IN THERE GROWING MOLD." HE SAID "YOU HAVE TO OPEN THE WINDOWS, IF YOU ARE SENSITIVE, OR HAVE IT CLEANED EVERY WEEK TO KEEP THE SMELL OUT." HE SAID " THAT IS A CHARGE NOT COVERED BY YOUR LEASE, I'LL TAKE THE DASH OFF AND PUT A NEW FILTER AND FLUSH THE AIR HANDLING SYSTEM OUT FOR YOU, THIS TIME. IT USUALLY COST OVER $250.DOLLARS. YOU CAN DO IT YOURSELF BY SPRAYING A WHOLE CAN OF LYSOL BEHIND THE CABIN FILTER EVERY WEEK". MOLD IS KNOWN TO BE DEADLY AND THIS SHOULD NOT BE AN ALLOWED DESIGN. I HAVE SOUGHT MEDICAL ATTENTION FOR THIS PROBLEM AND NOW REFERRED TO A PULMONOLOGIST FOR SPECIAL TEST. I DEFINITELY WOULD NOT HAVE OBTAINED THIS CAR IF THE DEALER HAD DISCLOSED THIS KNOWN PROBLEM. BAD. *TR

SHORTLY AFTER PURCHASING MY 2014 TOYOTA PRIUS IN JUNE 2014, I STARTED NOTICING A MOLDY SMELL COMING FROM THE AIR CONDITIONER. THE HOTTER OUTSIDE IT GOT, THE WORSE THE SMELL INSIDE GOT. I TOOK THE CAR TO THE DEALER TO DISCUSS THE PROBLEM WITH THEM. THEY INFORMED ME THAT TOYOTA SAYS THIS IS AN "ENVIRONMENTAL ISSUE" AND CAN HAPPEN IN NEW CARS AND IS THEREFORE NOT WARRANTIED. THE SERVICE MANAGER INSTALLED A CHARCOAL AIR FILTER IN THE CABIN AIR FILTER AND SAID THAT IT WOULD HELP ELIMINATE THE ODOR. IT DID NOT. IN FACT, THE CHARCOAL AIR FILTER REDUCED THE AIR FLOW INTO THE CABIN WHICH CAUSED THE AC TO NOT COOL. I HAD THE SERVICE DEPARTMENT REPLACE THE CHARCOAL WITH AN ORIGINAL AIR FILTER IN SEPTEMBER AFTER COMPLAINING THAT THE AC WASN'T COOL. THE SMELL IN THE AC PERSISTS. IT'S NOT JUST A BIT WHEN THE CAR IS TURNED ON. NO MATTER WHAT SETTING I PUT THE AC ON, IT DOES NOT HELP (FRESH AIR OR RECIRC). WHEN IT RAINS OR WHEN IT IS REALLY HUMID OUTSIDE, THE CAR SMELLS LIKE A SWAMP (EVEN BEFORE IT IS TURNED ON). THERE IS ALSO HUMIDITY INSIDE THE CAR WHEN OPENING THE DOOR. I'VE ASKED MULTIPLE TIMES TO HAVE THE EVAPORATOR REPLACED BECAUSE I FEAR THAT IT IS NOT DRAINING AND CAUSING MOLD AND MILDEW TO FORM. BREATHING IN THE MOLD IS A SERIOUS HEALTH CONCERN AND TOYOTA WILL NOT AGREE TO ANY KIND OF FIX. I'M ALSO HAVING OTHER VARIOUS HVAC PROBLEMS SUCH AS CONTINUOUSLY FOGGING WINDOWS AND A DRAFT FROM THE DRIVERS SIDE DOOR. THE CAR DOES NOT HOLD HEAT AND IS VERY COLD DURING THE WINTER MONTHS. *TR

THERE IS A VISIBILITY ISSUE ON BOTH THE RIGHT HAND AND LEFT HAND SIDE OF THE WINDSHIELD. THE RIGHT HAND SIDE HAS A GLARE/BLURRY EFFECT WHEN MAKING TURNS. THE LEFT SIDE HAD SOME SORT OF CIRCULAR EFFECT THAT NEGATIVELY EFFECTS MY VISION. THE DEALER ATTEMPTED TO TREAT THE WINDSHIELD WITH RAIN X AS SOME SORT OF FIX. THIS DID NOT HELP. THIS WAS A VERY UNPROFESSIONAL FIX. IN FACT, I BELIEVE THE RAIN X MADE THE PROBLEM WORSE. I DON'T REMEMBER THE ISSUE OCCURRING UNTIL A FEW WEEKS AFTER THE INITIAL PURCHASE OF THE VEHICLE.

I PURCHASED THE VEHICLE BRAND NEW FROM A DEALERSHIP. WITHIN A FEW WEEKS, I NOTICED THAT WHEN MY HUSBAND SAT IN THE FRONT PASSENGER SEAT (300LBS) THE NOTIFICATION LIGHT SAID "PASSENGER AIR BAG ON". WHEN MY STEPSON SAT IN THE FRONT PASSENGER SEAT THE LIGHT SAID "PASSENGER AIR BAG OFF". I TOOK A PICTURE TO SHOW THE NOTIFICATION LIGHT AND THE SIZE OF MY 15 YR OLD STEPSON 5' 10" & 175LB-FULLY ADULT SIZE. I CALLED THE DEALERSHIP AND THEY TOLD ME THEY HAD "NEVER HEARD OF THE PROBLEM" AND SAID IT WAS JUST THAT THE PASSENGER AIRBAG NEEDED TO BE RECALIBRATED. AFTER DOING SOME SEARCHING, I REALIZED THAT THE 2012-2013 MODELS HAVE ALREADY BEEN RECALLED FOR THAT EXACT SAME REASON. I AM VERY CONCERNED THAT THE PROBLEM HAS NOT BEEN FIXED WITH TOYOTA, AND THAT NEW CARS ARE BEING SOLD WITH THE SAME PROBLEM. NEEDLESS TO SAY, I AM NOT HAPPY WITH TOYOTA RIGHT NOW AND THIS IS A HUGE SAFETY PROBLEM. I ALSO HAVE CONCERNS ABOUT THE BACK SEAT BELTS NOT LATCHING PROPERLY WHEN A CAR SEAT IS BEING USED, BUT THAT'S ANOTHER STORY.... *TR

I PULLED OUT ON THE ROAD & THE IT DIED. IT A LITTLE BIT IT STARED UP. THE SAME THING HAPPENED LAST SUMMER. *TR

WE PURCHASED A NEW TOYOTA PRIUS THAT CAME WITH YOKOHAMA ALL SEASON RADIALS. BECAUSE THE TIRE LIGHT CAME ON, I CHECKED THE AIR PRESSURE IN THE TIRES AND SET THEM TO THE PSI AS RECOMMENDED AT ABOUT 1000 MILES. THERE WAS A MINOR IMBALANCE OF 3-4 PSI IN SOME TIRES, BUT NO SERIOUS UNDER INFLATION. WE NOTICED SOME MINOR ROAD NOISE AND VIBRATION. WE HAD A MECHANIC INSTALL MUD FLAPS AND INSPECT THE TIRES, WHEELS, AND BRAKES AT ABOUT 1500 MILES TO SEE IF THERE WAS A VISIBLE REASON FOR VIBRATION. THERE WAS NOTHING OBVIOUS. WE WERE CONCERNED ABOUT THE ROAD NOISE AND ABOUT 2000 MILES WE TOOK THE CAR BACK TO THE TOYOTA DEALER WHO INSPECTED THE TIRES, CHECKED THE AIR PRESSURE, AND DECLARED THAT THEY DIDN'T SEE ANYTHING WRONG. AT ABOUT 3000 MILES DRIVING AT A SLOW SPEED (35 MPH OR LESS) IN A SCHOOL ZONE, WE HAD A COMPLETE BLOW OUT OF THE LEFT REAR TIRE. FORTUNATELY, THERE WAS A GRASSY SHOULDER AND NO TRAFFIC, SO WE HAD NO INJURIES OR OTHER DAMAGE. THE TREAD APPEARED TO SEPARATE AND THERE WAS A SIDEWALL TEAR STARTING AT THE TREAD. WE RETURNED TO THE TOYOTA DEALER AND ALSO SHOWED THE TIRE TO THREE DIFFERENT TIRE SHOPS (ALL THREE SELL YOKOHAMA TIRES). THE TOYOTA DEALER DID NOT OFFER AN OPINION OTHER THAN TIRE DEFECT - SO WE NEEDED TO DEAL WITH THE MANUFACTURER. TWO TIRE SHOPS THOUGHT IT WAS A DEFECT (EVEN THOUGH THEY SAID IT WAS A HASSLE TO GET A REPLACEMENT PAID FOR BY YOKOHAMA). ONE SHOP REPORTED IT WAS A DEFECT UNLESS THE TIRE WAS UNDER INFLATED, BUT THEY DIDN'T SEE ANY WEAR PATTERN THAT INDICATED UNDER INFLATION. BECAUSE OF THE BLOWOUT AND A SECOND SUSPICIOUS TIRE OF THE FOUR, WE REPLACED ALL FOUR WITH A DIFFERENT BRAND. AS FAR AS WE CAN TELL, THE YOKOHAMA TIRE(S) WERE DEFECTIVE AS NEW ON THE CAR. *TR

TOYOTA'S ENTUNE NAVIGATION SYSTEM RANDOMLY FREEZES AND RESETS. WHEN THIS HAPPENS AT HIGH SPEEDS ON A HIGHWAY WHERE A PERSON IS DEPENDING ON THE SYSTEM TO GET SOMEWHERE, IT CAUSES A MASSIVE DISTRACTION AND A RISK TO LIFE AND LIMB. TOYOTA IS OFFERING NO RESOLUTION TO THIS ISSUE AND IT'S DEALERSHIPS ARE REFUSING TO EVEN REGISTER USER COMPLAINTS - "UNLESS THEY CAN REPLICATE THE ISSUE" WHICH IS RATHER DIFFICULT SINCE THE PROBLEM IS RANDOM AND THE DEALERSHIPS WILL NOT TAKE USER REPORTS OF THE ISSUE AS CREDIBLE. *JS

TOYOTA'S ENTUNE NAVIGATION SYSTEM RANDOMLY FREEZES AND RESETS. WHEN THIS HAPPENS AT HIGH SPEEDS ON A HIGHWAY WHERE A PERSON IS DEPENDING ON THE SYSTEM TO GET SOMEWHERE, IT CAUSES A MASSIVE DISTRACTION AND A RISK TO LIFE AND LIMB. TOYOTA IS OFFERING NO RESOLUTION TO THIS ISSUE AND IT'S DEALERSHIPS ARE REFUSING TO EVEN REGISTER USER COMPLAINTS - "UNLESS THEY CAN REPLICATE THE ISSUE" WHICH IS RATHER DIFFICULT SINCE THE PROBLEM IS RANDOM AND THE DEALERSHIPS WILL NOT TAKE USER REPORTS OF THE ISSUE AS CREDIBLE. *TR

2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO PUSH START IGNITION SYSTEM. *TGW THE CONSUMER STATED THE VEHICLE BELONGS TO HIS PARENTS. HE NOTICED THE ENGINE TURNED ON BY ITSELF. HE WAS ABLE TO OPEN THE DOOR AND NOTICED THE POWER PUSH BUTTON WAS LIT WHICH INDICATED THE ENGINE WAS ON. THE SCREEN ON THE CENTER CONSOLE STATED NO KEY WAS DETECTED. HE PRESSED THE POWER BUTTON TO TURN THE ENGINE OFF. THE DEALER INFORMED THE CONSUMER, IF HE WALKED AWAY FROM THE VEHICLE WITHOUT TURNING OFF THE IGNITION, THE VEHICLE WOULD STAY ON. THE ENGINE TURNED ON BECAUSE THE VEHICLE WAS IN BATTERY MODE TO REPLENISH THE BATTERY POWER, WHEN THE SYSTEM DETECTS THE BATTERY CHARGE HAS DROPPED BELOW A CERTAIN LEVEL. *JB

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DROVE OVER A POTHOLE, WHICH CAUSED THE REAR OF THE VEHICLE TO ELEVATE. THE CONTACT LOST CONTROL OF THE STEERING AND BRAKES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER, FOR ERRATIC STEERING WHEN GOING AROUND CURVES AT MODERATE SPEEDS. THE SAME MORNING, WHILE DRIVING, THE VEHICLE WENT OVER A DIP IN THE PAVEMENT. THE REAR OF THE VEHICLE WENT AIRBORNE AS IF, IT WAS ON A HYDRAULIC LIFT. THE CONSUMER HAD NO CONTROL OF THE STEERING OR BRAKING. WHAT SAVED HIM WAS THE LEFT REAR BRAKE AND THE TIRE JERKED ON THE PAVEMENT AND PULLED THE VEHICLE BACK STRAIGHT. HE EXPERIENCED THE FAILURE FOR A SECOND TIME. UPDATED 10/29/14 UPDATED 11/21/14*CN THE CONSUMER STATED THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE DOESN'T OCCUR WITH MULTIPLE PEOPLE IN THE VEHICLE. THE DEALER REFUSED TO DRIVE THE VEHICLE ALONE.*JS

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME EXTREMELY LOOSE CAUSING THE VEHICLE TO SWAY ABNORMALLY. THE CONTACT INDICATED THAT THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WHEN MAKING A TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.

I FINALLY REALIZED THAT THE DRIVERS SIDE HEAD RESTRAINT ON THIS CAR IS CAUSING ME CHRONIC NECK AND HEAD PAIN. IT PUSHES MY HEAD FORWARD, WRECKING MY POSTURE. SITTING PARKED, WITH THE HEADREST REMOVED, THE SEAT IS COMFORTABLE AND ALL THE CONTROLS ARE WITHIN REACH OF MY HANDS AND FEET. I UNDERSTAND THAT YOUR NEW REGULATIONS CALL FOR A MINIMUM OF 2" FROM THE BACK OF THE HEAD TO THE HEAD RESTRAINT. I HAVE ZERO ROOM, AND MY HEAD IS PUSHED FORWARD. THERE REALLY NEEDS TO BE SOME ADJUSTMENT TO ACCOMMODATE PEOPLE WITH DIFFERENT BODY TYPES. I'M A MALE, 5' 9" AND ABOUT 160 LBS. *TR

ACCELERATION DRIVING EAST ON US RTE. 50 AT ABOUT 60 MPH: VEHICLE ACCELERATED FOR NO APPARENT REASON. I NEARLY RAN INTO THE CAR AHEAD OF ME. THIS CAR IS EQUIPPED WITH RADAR ADAPTIVE CRUISE CONTROL, WHICH WAS ENGAGED AT THE TIME. I TURNED OFF THE CRUISE CONTROL IN TIME TO AVOID A COLLISION. UNINTENDED ACCELERATION HAS SPORADICALLY OCCURRED, BUT IT IS USUALLY FAIRLY MILD. THIS TIME IT WAS SO POWERFUL THAT IT FELT LIKE I HAD STOMPED ON THE ACCELERATOR; THE ENGINE ROARED AND THE CAR TOOK OFF AT FULL THROTTLE. THANKFULLY I WAS TRAVELING AT THE MAX DISTANCE OF THE CRUISE CONTROL. ACCELERATION WAS NOT CAUSED BY FLOOR MATS. I WATCHED WHILE THE DEALER SERVICE MANAGER CHECKED. DECELERATION DRIVING EAST ON I-70: THE CAR AHEAD OF ME SIGNALED TO EXIT THE INTERSTATE AND TURNED SMOOTHLY ONTO THE EXIT RAMP. AS SOON AS HE WAS OUT OF MY LANE MY CAR'S CRUISE CONTROL LOCKED ON TO THE THAT OF THE EXITING CAR AND VIGOROUSLY APPLIED THE BRAKES. STEPPING ON THE ACCELERATOR DID NO GOOD. *TR

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. WHILE IN THE PROCESS OF PARKING THE VEHICLE, THE BRAKES DISENGAGED AND THE VEHICLE ACCELERATED FORWARD UNEXPECTEDLY. THE CONTACT CRASHED THE VEHICLE INTO THE PRECEDING VEHICLE. WHILE ATTEMPTING TO REVERSE THE VEHICLE, THE BRAKES DISENGAGED AND THE VEHICLE ACCELERATED BACKWARDS. THE CONTACT CRASHED THE VEHICLE INTO THE VEHICLE BEHIND IT AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50.

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT IT WAS DIFFICULT TO VIEW ANY OF THE GAUGES ON THE INSTRUMENT PANEL WHILE OPERATING THE VEHICLE. ADJUSTING THE DIMMER SWITCH DID NOT REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES, BUT NO REMEDY WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

I WAS PULLING INTO A CONVENIENCE STORE IN MY 2014 PRIUS. AS I WAS GLIDING IN, I DEPRESSED THE BRAKE PEDAL AND THE CAR KEPT GOING. I CONTINUED TO PRESS IT AND THE CAR STARTED TO ACCELERATE, I COULD FEEL THE SURGE OF POWER. I WAS COMPLETELY UNABLE TO STOP THE CAR AND RAN INTO PARKING POSTS AT THE FRONT OF THE STORE. ALL AIRBAGS WERE DEPLOYED. I GOT A CUT ON MY FOREHEAD, AN AMBULANCE CAME BUT I DECLINED AND MY HUSBAND DROVE ME TO THE ER LATER WHERE I RECEIVED TREATMENT. I WAS COMING HOME FROM THE GYM AT 9 AM I HAVE NEVER BEEN AT FAULT IN AN ACCIDENT BEFORE. I HAVE A WITNESS THAT SAID HE HEARD A CHIRPING SOUND COMING FROM THE BRAKES BEFORE I CRASHED. TOYOTA COMPLETELY DENIES THERE IS ANYTHING WRONG WITH THE CAR, BUT GIVES NO EXPLANATION AS TO HOW THIS COULD HAVE OCCURRED. THEY WILL NOT HELP AT ALL. SOMEONE IS GOING TO GET SERIOUSLY INJURED OR KILLED. THIS NEEDS TO BE INVESTIGATED BY SOMEONE OTHER THAN TOYOTA. *TR

I WAS PULLING INTO A CONVENIENCE STORE IN MY 2014 PRIUS. AS I WAS GLIDING IN, I DEPRESSED THE BRAKE PEDAL AND THE CAR KEPT GOING. I CONTINUED TO PRESS THE BRAKE AND THE CAR STARTED TO ACCELERATE. I COULD FEEL THE SURGE OF POWER. I WAS COMPLETELY UNABLE TO STOP THE CAR AND I RAN INTO PARKING POSTS AT THE FRONT OF THE STORE. ALL AIRBAGS WERE DEPLOYED. I GOT A CUT ON MY FOREHEAD AND WAS BLEEDING. AN AMBULANCE ARRIVED AND MY HUSBAND DROVE ME TO THE ER AFTERWARDS AND I RECEIVED TREATMENT. I WAS COMING HOME FROM THE GYM AT 9AM IN THE MORNING. I HAVE NEVER BEEN AT FAULT IN AN AUTO ACCIDENT BEFORE. I HAVE A WITNESS THAT SAID HE HEARD A CHIRPING SOUND COMING FROM MY BRAKES RIGHT BEFORE THE CRASH. I HAVE THE PIN DRIVE FROM THE CAR THAT A REPRESENTATIVE, SUPPOSEDLY FROM AN OUTSIDE SOURCE, THAT RETRIEVED IT. THIS IS WHAT TOYOTA USED TO CONDUCT THEIR "INVESTIGATION" INTO THE INCIDENT. THEY CONCLUDED THAT IT WAS COMPLETELY NOT THEIR FAULT, NOT INDICATING HOW IT COULD HAVE HAPPENED. THEY ARE NOT GOING TO HELP AT ALL. SOMEONE OTHER THAN TOYOTA NEEDS TO INVESTIGATE THIS PROBLEM BEFORE SOMEONE ELSE GETS KILLED. ( I FILED A PREVIOUS COMPLAINT THIS MORNING BUT REALIZED I HAD ENTERED THE VIN NUMBER WRONG. THIS IS THE SAME COMPLAINT WITH THE CORRECT VIN NUMBER. *TR

WE HAVE RECENTLY PURCHASED A 2014 TOYOTA PRISM THAT NOW HAS LESS THAN 4000 MILES ON THE ENGINE. IN A VERY SHORT PERIOD WE HAVE EXPERIENCED A MASS AMOUNTS OF DEFECTS WITH THE CAR. THE FIRST REPAIR WAS TOYOTA HAD TO REPLACE THE BATTERY FROM OUR HOME. THE SECOND WAS A RECALL DEALING WITH A NATIONAL RECALL WITH SOFTWARE UPDATES. ON JULY 16TH THE YELLOW LIGHT CAME ON AS SOON AS WE STARTED TO DRIVE THE CAR. IT WAS THE BRAKE INDICATOR AND THEY ASKED MY WIFE TO DRIVE IT TO THE DEALERSHIP 25 MILES AWAY? I CALLED INTO QUALITY IMPORTS TOYOTA IN FT. WALTON BCH , FLORIDA WHERE WE PURCHASED THE CAR AND VENTED MY FRUSTRATIONS. I WAS NOT SATISFIED WITH THEM ASKING US TO DRIVE THE CAR WITH A BRAKE LIGHT INDICATOR THAT JUST CAME ON. WE ARE FEARFUL OF THE NEXT FAILURE WITH THIS VEHICLE. THE MANUFACTURE GAVE ME A CLAIM NUMBER 1407161970 TO START THE PROCESS OF THE COMPLAINT. I GOT A CALL FROM THE TOYOTA CASE MANAGER [XXX] WHO BASICALLY SAID WE HAVE TO FILL OUT A LOT OF FORMS FOR THE LEMON LAW AND ARBITRATION PROCESS. BASICALLY WE WERE ASKED TO DRIVE THE CAR UNTIL 30-40 DAYS LATER FOR THE PROCESS. I TOLD [XXX] WE DON'T FEEL SAFE IN THE CAR AND THAT THEY SHOULD LET US USE A LOANER. HE DENIED THE REQUEST?? REQUEST TO HAVE THIS INVESTIGATED. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR

2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *SMD THE CONSUMER STATED A BROWN COLORED ALARM APPEARED ON THE DASH, WHICH FLASHED ON THEN OFF, AS THE VEHICLE STARTED TO SLOW DOWN. IF HE TRIED TO ACCELERATE, THE LIGHT WOULD COME ON, BUT NO RESPONSE TO INCREASE SPEED. HE MANAGED TO PULL OVER, AND STOPPED THE VEHICLE. AFTER A FEW SECONDS, HE TRIED TO RE-START THE ENGINE AND WAS SUCCESSFUL. THE DEALER WAS UNABLE TO DUPLICATE, THE PROBLEM THE CONSUMER EXPERIENCED.

POINT SOURCES OF LIGHT (I.E. BRAKE LIGHTS, HEADLIGHTS, TRAFFIC LIGHTS, ETC.) AT NIGHT TIME AND TO A LESS VISIBLE EXTENT IN THE DAY TIME ARE DUPLICATED OR TRIPLICATED AT DISTANCES THROUGH THE FRONT WINDSHIELD. AS THE LIGHT SOURCE IS CLOSER TO THE CAR, THE GHOSTING EFFECT DIMINISHES. THIS PROBLEM DOES NOT OCCUR WHEN LOOKING OUT THE SIDE WINDOWS OR REAR WINDSHIELD, BUT ONLY OCCURS THROUGH THE FRONT WINDSHIELD. THIS PRISM EFFECT INDUCES NAUSEA AND IS INCREDIBLY DISTRACTING WHILE DRIVING. *TR

I PURCHASED A 2014 TOYOTA PRIUS ON MAY 31, 2014. TODAY 6/18/14 I FOUND OUT THERE WAS A RECALL ON THIS MODEL VEHICLE. I CALLED TOYOTA AND I WAS INFORMED THE RECALL SERVICE HAD NOT BEEN PERFORMED. I CALLED A LOCAL DEALER (DIFFERENT FROM THE ONE WHERE I PURCHASED THE VEHICLE) AND THEY INFORMED ME THAT WHEN THEY PULLED THE VIN, IT SHOWED STOP SALE IN EFFECT. I DO NOT BLAME TOYOTA AS OBVIOUSLY IF ONE DEALER COULD SEE THE STOP SALE SO COULD THE OTHER. I THINK THAT THERE SHOULD BE STRICTER REGULATIONS ON DEALERSHIPS TO MAKE SURE THESE RECALLS ARE COMPLETED BEFORE THE SALE!! JUST LIKE THE GENTLEMAN THAT COMPLAINED EARLIER I ALSO PURCHASED A BRAND NEW DEFECTIVE VEHICLE, HOW CAN THIS HAPPEN SEVERAL MONTHS AFTER THE RECALL. !! NOW I HAVE TO TAKE THE TIME OFF TO TAKE IT IN TO HAVE THE RECALL FIXED. THIS IS A MAJOR INCONVENIENCE, LOSS OF USE OF VEHICLE AND LOSS OF TIME FROM WORK. I ALSO WANT TO KNOW HOW TO GET COMPENSATED FOR THE INCONVENIENCE AND TIME, PLUS THE FACT THEY SOLD AND I HAVE BEEN DRIVING AN UNSAFE VEHICLE. *TR

WHILE TRAVELING IN SLIPPERY CONDITIONS I ATTEMPTED TO NAVIGATE A RIGHT HAND TURN. THE CAR BEGAN TO SLIDE WHILE BRAKING INDICATING POSSIBLE SNOW BUILDUP IN FRONT OF TIRES. I ATTEMPTED TO ACCELERATE OUT OF THE SLIDE WHICH IS PROPER IN FRONT WHEEL DRIVE VEHICLES. THE CARS DASH LIGHTS LITE UP AND THE SLIDE INDICATOR STARTED BEEPING. THE CAR BECAME COMPLETELY UNRESPONSIVE TO THE GAS PROVIDING NO POWER WHATSOEVER. THE CAR SLID OVER THE CURB AND CRASHED INTO A HIGHWAY SIGN AND FINALLY CAME TO REST. *TR

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WOULD REVERSE WHEN SHIFTED TO DRIVE WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 3,002.

2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE SAFETY FEATURES. *SMD THE CONSUMER BELIEVED BACK-UP CAMERAS SHOULD COME STANDARD ON VEHICLE. HE ALSO BELIEVED AUTO BRAKING SHOULD BE A STANDARD FEATURE. *JB

2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO ELECTRICAL SYSTEM SOFTWARE RECALL NOTICE AND REQUESTS FINANCIAL COMPENSATION. *SMD THE CONSUMER STATED TOYOTA AND THE DEALER KNOWINGLY SOLD HIM A DEFECTIVE VEHICLE, IN WHICH THEY WERE FULLY AWARE OF RECALL # 14V053000. *JB

WHILE DRIVING ON THE FREEWAY AT HIGHWAY SPEEDS A SERIES OF YELLOW TRIANGLES SUDDENLY FLASHED ON THE DASHBOARD ALONG WITH SOME BEEPS. THE ENGINE THEN STALLED AND THE GAS PEDAL NO LONGER RESPONDED TO ANY INPUTS. DUE TO A COMBINATION OF SHEER LUCK AND DRIVER PRESENCE OF MIND THE CAR WAS STEERED TO THE SHOULDER OF THE HIGHWAY WHERE IT CAME TO A HALT. THE EXPERIENCE OF TRYING TO CONTROL A CAR WITH A STALLED ENGINE AND SAFELY STEER IT TO THE SHOULDER IN HEAVY TRAFFIC WAS TERRIFYING TO SAY THE LEAST. THE CAR WAS TAKEN STRAIGHT TO THE DEALER WHERE IT WAS LEFT FOR SERVICE. AFTER DIAGNOSIS A COUPLE OF DAYS LATER THE DEALER CALLED BACK AND SAID THAT THE ENGINE CONTROL MODULE HAD FAILED WHICH IS WHY THE ENGINE HAD STALLED. THE CAR IS STILL WITH THE DEALER SINCE THE PART IS NOT AVAILABLE AND NEEDS TO BE SHIPPED FROM TOYOTA. THE DEALER CLAIMED THAT THIS WAS SUCH A RARE OCCURRENCE THAT THEY DID NOT HAVE THE PARTS AVAILABLE. THEY ALSO CLAIMED THAT THEY DID NOT KNOW ANYONE ELSE FOR WHOM THIS HAD HAPPENED. MAYBE SO BUT THIS WAS AN INCIDENT THAT COULD HAVE BEEN FATAL. THE FACT THAT NOBODY GOT KILLED IS JUST PLAIN LUCK. *JS

WINDSHIELDS ON PRIUS MODELS 2010 AND HIGHER ARE AFFECTED. WHILE MOST OBVIOUS AT NIGHT, EXTERNAL LIGHT SOURCES VIEWED THROUGH THE FRONT WINDSHIELD CAN BE MIRRORED IN TRIPLICATE VIA A "PRISM" OR "REFRACTION" EFFECT. INTERIOR OCCUPANTS WILL WITNESS LIGHT SOURCES BEING REPLICATED 3 TIMES. THE RESULTING EFFECT CAN CREATE NAUSEA OR DIZZINESS IN OCCUPANTS, AND IS EXPERIENCED WITH MAXIMUM EFFECT AT NIGHT DURING TRAFFIC WHEN THE ABILITY TO SAFELY NEGOTIATE ROADWAYS IS PARAMOUNT. *TR

TL* THE CONTACT OWNS A 2014 TOYOTA PRIUS HYBRID. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, A PASSENGER PUT THEIR ARM OUT OF THE WINDOW AND IT ERRONEOUSLY CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 358.