JM3KFACM1M13499292021 MAZDA CX-5Touring

Due to oil consumption issues & oil leak on 2021 Mazda cx 5 AWD I was told the timing cover and gasket needs replacement due to oil leakage. This appears to be a very common issue with this vehicle. The engine is at risk of catastrophic failure due to low oil levels

The contact owns a 2021 Mazda CX-5. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance Automatic Emergency Brakes activated unintendedly, and the vehicle jerked to the left and independently accelerated and moved back in the lane intended lane. The vehicle then jerked to the right, unintendedly accelerated, and then went back into the intended lane. Then the vehicle resumed normal operation. While driving approximately 60-65 MPH a week later, the vehicle started jerking. The “Smart City Brake Malfunction” message was displayed, and the engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 114,000.

The contact owns a 2021 Mazda CX-5. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The contact was advised by the dealer to continue adding oil to the engine as needed. The manufacturer was made aware of the failure. The approximate failure mileage was 46,465.

The contact owns a 2021 Mazda CX-5 equipped with Firestone Tires, Tire Line: Destination LE3, Tire Size: 225/55/R19, DOT Numbers: 17XEFLE320725 and 17XEFLE321524. While the vehicle was parked, the contact was informed by a co-worker that there was a bubble on the rear passenger's side tire. The contact inspected the tire and noticed that there was a bubble that was two inches deep and 3 inches long on the side wall of the tire with DOT Number: 17XEFLE321524. The vehicle was taken to Tire Plus, where the tire was replaced. Additionally, the contact stated that while driving at 70 MPH, there was an abnormal popping sound heard, and the TPMS warning light illuminated. The contact was able to pull over to the side of the road. The vehicle was towed to the residence. The contact noticed that there was a 2-inch long crack in the tread of the rear driver's side tire, the tire with DOT Number: 17XEFLE320725. The tire was replaced with the spare tire. The vehicle was then taken to Tire Plus, where the contact was awaiting the tire replacement. The tires were replacement tires. The manufacturer was not notified of the failures. The tire failure mileage was approximately 15,000. The vehicle failure mileage was approximately 64,000. The VIN was not available.

Its been few months its giving me air bag issue sign in my car.

I was entering a traffic circle when i slid slightly as there was some ice on the roadway and came to rest against a curb, bumped lightly. There was no damage to the vehicle, but the entire driver side curtain airbags as well as the driver seat airbag deployed. The speed at which I was traveling was roughly 10 mph or less. My wheels never hit hard nor did they leave the pavement.

My Mazda 2021 infotainment screen goes goes out usually when hit a bump and stays out until it sits awhile. Which when this happens there is no backup camera which is a safety issue. The Mazda dealership said it was the screen which they wanted $2900 just for the screen so I got one off eBay and it's still doing the same thing. Which I think its the CMU

LOW ENGINE OIL LEVEL light on about 1000 miles from last oil changed. Dealer fixed the Mazda recall code: P250F on July 30, 2025. Now is same issue of LOW ENGINE OIL LEVEL light on again on November 19, 2025.

Radio audio randomly stopped working and you have to disconnect the negative or you have to leave the car off essentially all night. It’s definitely unknown issue there’s videos all over YouTube about it and there’s forms on read about it.

Important note for snowing conditions: The radar for adaptive cruise control is located in the front Mazda emblem. Snow buildup on the emblem can block the radar's signal and disable the adaptive cruise control system when driving. A heating element is necessary to prevent snow accumulation and maintain functionality.

We took our car to the Mazda dealership for routine maintenance. The technician found circumferential cracking along the sidewall/tread junction of all 4 tires. We were told that this suggests tread separation and that we should not continue to drive on the tires. We replaced all 4. I have pictures of all 4 tires.

The contact owns a 2021 Mazda CX-5. The contact stated that the Front Brake System Malfunction, Forward Brake Malfunction, and Check Engine warning lights were illuminated. The contact stated that while driving at various speeds, the vehicle started jerking and hesitating as if the wheels would lock up. The steering wheel vibrated while turning to the left or the right. The vehicle was taken to the dealer, who was able to retrieve a diagnostic code; however, the DTC number was unknown. The dealer was unable to identify the exact cause of the code. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 81,000.

The contact owns a 2021 Mazda CX-5. The contact stated that while the vehicle was parked, the rear back glass fractured without impact. The contact stated that the vehicle had just been parked for several minutes prior to the failure when the contact returned from a doctor's appointment. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure had occurred four times since June 2023. In addition, the contact stated that the rear seat was covered with shattered glass. The contact was instructed by the insurance company to contact the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The tires have lost tire pressure very often. The tires have gotten completely flat 2 times already and I’ve had to call my insurance. The tires are only 6 months old and have been flat 2nd already. 225/55R19 99V BSW ALL-SEASON TIRE

I was driving as normal and the passenger side airbags deployed with a cause. I was driving about 25mph. I didn’t hit anything; no event occurred that would have caused the air bag to deploy. I took the car to a dealer and they recorded the event log which showed a crash but the car clearly did not get into an accident.

The contact owns a 2021 Mazda CX-5. The contact stated that while driving approximately 50 MPH in an intense rainstorm, the windshield became foggy. The contact activated the HVAC system to clear the windshield, but only hot air was coming from the vents. The contact stated that the hot air made the foggy windshield worse. The contact used a towel to wipe the inside of the windshield. The contact had taken the vehicle to a local dealer; however, the failure was not duplicated. The vehicle was not repaired. The contact stated that the failure occurred during intense rainfall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 35,000.

the “trailing link shaft” broke/split/tore apart at the right rear wheel. my car only has 16,500 miles. the vehicle was inspected by auto manufacturing dealer (mazda). mazda refused to admit it’s realting to manufacturing defect(s). i did not report it to police or my auto insurance carrier at that moment because i did not know what the issues were not until i dropped it off to my local dealer

The carseat straps loosen on their own when in use. I buckle my son in correctly, chest clip correct, tightness of straps correct and throughout the drive the straps loosen until they are falling off his shoulders. His safety is at risk because if I drive with him and got into an accident he would potentially fly out due to the straps doing this. It has not been inspected but its available to be. I am not able to keep tightening the straps while driving. I have had to have a second passenger who can tighten them throughout the ride. I just purchased the seat a few weeks ago. I am not comfortable to use it at this time. When I noticed this was a repetitive issue I decided to message the company. When I upload documents this form wont send so I can send them via a different way of communication (email etc)

..... ON AT LEAST 5 SEPERATE OCCASIONS OUR 2021 MAZDA CX5 SUV ACCELERATED TO A HIGH RATE OF SPEED (ON IT'S OWN). IT HAS DONE IT TO MY WIFE AND I BOTH. I CONTACTED TWO DIFFERENT MAZDA SERVICE CENTERS AND WAS ADVISED THEY HAVE NO KNOWLEDGE OF THIS AND THAT THERE ARE NO OPEN RECALLS OR TSB's AND AS INTERMITTENT AS IT IS IT WOULD BE ALMOST IMPOSSIBLE TO DUPLICATE. ON JULY 18TH THE CAR ACCELERATED (ON ITS OWN) AGAIN BUT THIS TIME IT DROVE MY WIFE INTO A TREE AT APROX. 35/40 MPH BREAKING HER RIBS. THE BODY SHOP INFORMED ME THIS MORNING THAT THE CAR IS A TOTAL LOSS. MAZDA NEEDS TO GET TO THE BOTTOM OF THIS AND RESOLVE THIS ISSUE ASAP. THIS TIME IT WAS A TREE, THE NEXT TIME IT MAY BE AT A CROSSWALK OR AT AN INTERSECTION. IT'S JUST A MATER OF TIME UNTIL SOMEONE IS KILLED OR AT THE VERY LEAST BADLY HURT. I DON'T KNOW HOW MAZDA CAN BE UNAWARE OF THIS PROBLEM, IT'S ALL OVER THE INTERNET. OUR BODY SHOP PULLED IT UP ON LINE AND WAS SHOCKED AT THE AMOUNT OF COMPLAINTS/ CONCERNS THAT EXISTED RELATED TO THIS PROBLEM. PLEASE INVESTIGATE THIS BECAUSE THE NEXT PERSON MAY NOT BE AS FORTUNATE. THANK YOU IN ADVANCE.

Infotainment system went dark and I cannot get it to come back on. I’ve read that this has been an ongoing issue and is covered in Mazda cx5 models up to 2020 thru a class action lawsuit, but my one is a 2021 (manufactured we’ll before 2021 though) with a virtually identical system.

Monday I walked outside and my vehicles back windshield was broken. Oddly enough, there was a big hole on both ends, but the middle began to disintegrate. I got a new glass installed on Wednesday and Thursday morning. I went to get in my car and the new glass was broken. The tech told me that Honda had a recall for the defroster wires Having the same issue, causing the back windshield to break. Although I had not been running my defroster for several months, he said the wires were getting hot even though they were turned off and shattering the windows. Since this is the second windshield that has busted in a week, I assume that Mazda is having the same issue however they have not yet issued a recall.

No codes, dealer unable to duplicate. I have been hearing a lifter tick come and go for months (since February ) with my oil level up to par. The ticking gets louder and then quieter.

Car engine shut down and slowly came to a full stop on the highway on 1/4/25, putting myself and my daughter of being rear ended at full speed on a highway where the speed limit is 65mph. The steering wheel locked and I was unable to move the car to any shoulder. I put the car in park and pressed the start ignition button to start the car and was able to drive again. An appointment is scheduled for 1/17/25 for diagnostics at a Mazda dealership. There were no warning messages prior to this event.. My battery was replaced 2 weeks prior to this incident.

Check engine oil light came on after only 2K miles from last oil change. Upon inspection there was practically no oil in my engine!!! I see there is an ongoing issue since 10/21 with 2021 Mazda CX-5 turbo engines. Despite Mazda’s awareness of the problem, they have yet to issue a recall to fix this issue!!!

Engine developed a major oil leak at 70,000 miles, with multiple seals leaking. This appears to be a known defect with these vehicles and owners should not be bearing the cost for repairs.

The vehicle is low mileage (11,500 miles) and is burning an excessive amount of oil (up to a quart every 1,000 miles) The dealership is aware of this and just keeps saying to add oil.

I have a 2021 Mazda CX-5 touring with just a little under 26,000 miles. A couple of weeks ago, I started hearing an indescribable, quiet but noticeable sound on the passenger side of the vehicle that started at 15 mph. While attempting to get an appointment at two different booked up Mazda dealerships I noticed the sound getting worse and louder. I was able to get the vehicle into a local shop (not a dealership) close to my home. The technician there stated that my rear differential was leaking and needed to be replaced. He advised me not to drive the car because he said that I could lose total control of the vehicle. I was surprised to hear this as I was planning on picking up my son from school but also because my car has low miles on it. Luckily the repair was covered under my powertrain warranty but I felt the need to share with others. To me, this is a safety issue that Mazda owners should be aware of.

The outside mirrors failed to rotate open, and you could not see behind the vehicle. The mirrors rotate inward when the doors are locked and are supposed to open fully when the doors are unlocked. These outside mirrors can freeze when rotated in during freezing temperatures. When the vehicle is unlocked, the mirrors if frozen, can be kept from rotating out to the locked position. This condition causes the mirror motor assembly to fail and that prevents the mirrors from rotating to the outboard and locked position. Latter year models have an added option to turn the rotating feature off but no retrofit option was added to earlier model yesrs.

Just got a oil change. Told my battery is almost dead. Upon looking up information I found a letter for recall for 2021 Mazda Cx5 for Dealer Rework 41 telematics communication unit concern. I called the Dealership and they are refusing to fix the problem. Looks like its just a software update is needed. My car only has 24,666 miles and according to the letter should be fixed. [XXX] I bought the car used in April and did a search for recalls prior to buying the car. There is non on Mazda website or vin search. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2021 Mazda CX-5. On 8/6/24, I turned right into a parking space between 2 parked vehicles at the DMV parking lot. I turned right and eased into the parking space facing a large Ford F 150 white pickup truck. I was approximately 1-1.5 feet from the front of the white truck. I had my foot on the brake, suddenly the vehicle accelerated by itself and I heard the car revving at a very high rpm and the car took off. My sister was a passenger and she heard it as well. None of the collision or brake notification avoidance features came on the screen or were implemented as a safety measure or accident prevention. I had my foot on the brake and I had no control over the vehicle. The car lurched forward hitting the right side near the headlight of the car on my left and the pickup that was in front of me. My car hit the white pickup so hard that it pushed it out of the parking space in front of me and perpendicular to the parked cars in the row. We both were injured, my sister in ICU and had to have emergency cervical surgery for fractures impinging her cervical spinal cord. The Mazda was totaled. It is impossible for a Mazda to push the Ford F 150 pickup truck, that was facing me , out of the parking space and perpendicular to the row of parked cars with just 12- 14 inches between the pickup truck and my vehicle unless it was revved up to a very high rpm. The police report has some inaccuracies, it states I was turning left into the space but was actually turning right and says I possibly passed out but that is not true. I was in shock when the police questioned me. I have also relived every second of this accident in slow motion many times since. I am a 5 foot women and would have had to floor the gas peddle and even then would not be able to push a large pickup truck out of the space in front of me, and continue out of the parking space landing sideways in a 12-14 inch space between the front of the 2 vehicles.

Oil has been leaking multiple times, with warranty repair for a faulty timing cover and gasket. This is now leaking again after being repaired twice already. This most recent time causing error messages regarding oil while driving. Significant burning smell coming from engine area.

Will driving on the interstate, using the adaptive cruise control feature, vehicles were slowing down to a stop ahead and my car accelerated instead of slowing down. I then pressed the brake and simultaneously, the car breaks locked down (automatic braking). Unfortunately I wasn’t able to avoid an accident as I rear ended the vehicle in front of me. My vehicle has been turned over to the insurance company to assess damage. I’m sure it can be inspected by nhtsa. Mine and others safety were at risk due to the malfunction of the cruise control accelerating instead of stopping. It caused an accident. Luckily no one was extremely injured. I have neck and back pain from the collision that will hopefully heal in a few days. Time will tell. But this could have been much worse had I not reacted as quickly as I did. This could cause a fatal accident. The care isn’t drivable so it has not been reproduced by anyone. I have notified the insurance company about the issue and It is my hope that they will inspect this. There were no warning lights or messages displayed prior to the incident.

For the third time in 3 years we have had to had the timing cover and gasket replaced due to major oil leakage. This appears to be a very common issue with this car, and even after getting it “fixed” the first time it is leaking again.

Low engine oil light 3600 miles before next oil change

Excessive combustible gasoline vapors in engine compartment and in passenger compartment. Engine, available for inspection. Risk of fire/explosion because of high concentration of combustible vapors/gasoline. Yes -- confirmed by dealer (Safford Brown Mazda of Fairfax (Virginia)). No -- Notwithstanding being apprised of the problem Manufacturer has not inspected No warning signs. Manufacturer has acknowledge gasoline leaking into engine oil. Vapors were exacerbated because of a failed oil enging filler cap (probably cracked), and replacement of the same.

I got this suv in 2023 and I kept up with oil changes and I take it in for a oil change and not even 2 days later the oil light came on so I topped it off and I go in for another oil change not even 2 days later I'm running hot so I take it back to the dealer to find out I have either a cracked head or a blown gasket??!!! There is coolant visible and mazda told me they are aware of this problem but why aren't they doing something about it bc ppl are barely making ends meet and they continue to sell these cars with these engine problems without fixing the issue...

There is a ticking sound coming from the engine, it seems like there are many issues with faulty hydraulic lash adjusters after a search online.

In under 36 months failure of the front sensing camera disabled parking brake, traction control, emergency braking assistant, traction control, lane keeping assistance and lane departure warning

Oil light has come on indicating low oil. I have serviced this car through the dealership on schedule since I purchased it new. I don't believe modern cars should "lose oil" at less than 30,000 miles.

Cylinder head crack. Oil leak.

Ever since the vehicle was bought brand new. It had oil consumption issues. I always had to top off engine oil every 3 to 4 thousand miles or so.

-My rear differential needs replaced with just 24,000 miles on the car. I have the video from the technician at the Mazda dealership if needed. -My safety was not at risk because I took the car in at the first sign of issue. -Mazda Dealer technician has confirmed problem. -Mazda has been contacted to approve the part/fix since it is still under warranty. -No warning lamps appeared. I noticed a noise that was not something I had heard/noticed before. -I have searched many forums and this is a known/common issue with this make/model.

I thought this was for a mechanical issue (not a safety issue). Check engine light came on not blinking. Was code p0126 covered in bulletin 01-005/23 - Coolant Control Valve. I'm on the Facebook CX-5 page and I see that many people have had this issue. One person had the same problem twice on the same car. I would like very much to have the correct NHTSA link to report this problem so that others may report it as well. In my case check engine light came on far from home. A local dealer said it would be safe to drive home which I did (about 180 miles). But a problem that occurs many times on a given car model perhaps should be a recall. The only charge was about $75 from the garage who read the code and diagnosed the problem. It was covered under warranty so there was no further charge to me.

I had driven about 10 miles when the Check Engine light came on when I was far from home. Not blinking. It was not on when I first turned the car on. No symptoms other than check engine light. Got to a garage who got a code p0126 that is covered under TSB 01-005/23 coolant control valve. Called dealer who said it would be safe to drive home 180 miles. I did that. Awaiting appointment tomorrow to get it fixed. I belong to a Mazda Facebook group where lots of others are reporting this same problem - some for a second time!

At 15k mi the rear left wheel started to squeal. Took car to dealer, they claimed all brake pads on the car worn out and replaced all of them (front+back), paperwork is available. That's an indication of a design defect impacting the brake system, this is not acceptable. Next week I was driving in winter storm and at one point the car started shifting to the left. I managed to regain control, dashcam video is available. I used to have a 2016 CX-5 and it experienced exactly the same issue. At one point dealer wanted to change brake pads after just 6k mi, I replaced them myself and noticed that the pads were worn unevenly, but it was easier to get rid of the car back then. The number of reports similar to mine is overwhelming, it is sad to see NHTSA not taking any action on this life threatening ticking time bomb.

Screen blank when I am drving a while without any problem. I saw online and many owner have same problem. I followed company and online instruction. the problem could not be solved.

Excessive oil leak after 11,000 miles/car purchased new from dealer. There is currently a class action suit regarding this issue. Dealer denies problem, offering to top off oil only.

The contact owns a 2021 Mazda CX-5. The contact stated that upon starting the vehicle, the contact became aware that the vehicle was consuming an excessive amount of engine oil. The low oil warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was made aware that the vehicle was leaking oil. The vehicle was repaired however, the failure had recurred. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for diagnostic tests. The failure mileage was approximately 57,000.

I have had this cc-5 for less than 2 years less than 16,000 miles on it and the rotors on the break are completely rusted! I had a Corolla for 10 years never had this issue before. Brought it to the dealer quirk Mazda in Quincy MA and they refuse to take accountability that this vehicle should not be having these issues and they want to charge me $800 to replace. The service manager here was nasty and rude. I am so beyond disappointed that they refuse to make this right. I saw online so many people with the same issue with this vehicle and seems like the dealers do nothing. I bought this vehicle brand new and should not have these issues.I want someone to look at this and do Justice. I will never buy a Mazda again as this seems like a scam.I fear driving now because every time I hit the break the car stalls and I feel like I am going to hit the car in front of me. Mazdas are a scam and cheaply made with horrible customer service.

Purchasers of Mazda Vehicles are not being notified that tow eye bolts do not come with the vehicle. That is in some fine print somewhere in the owners manual which is as dense as an encyclopedia. When there is a need to be towed with a rope or strap it is impossible without damaging the vehicle. There are no accessible frame areas that can be reached to strap a hook, rope or strap to safely tow a vehicle without damaging it. Out in the desert in a wilderness area, I got stuck in some mud in a potentially dangerous situation, possibly life threatening. Finally, upon a miracle I was able to find someone with an electric wench but we were unable to attach it to the vehicle because THERE WAS NO TOW EYE HOOK where it was supposed to be. Mazda intentionally did not include it. It's equivalent to NOT providing a jack and socket to change a flat tire to a spare tire! I had to abandon the vehicle overnight and eventually had to tow it out of the mud using the rear frame and damaging the plastic bumper. This is bewilderingly negligent and UNSAFE and Dangerous! It is beyond the realm of common sense.

I have an oil consumption on my cx-5 turbo. Have to add 1/2-3/4 quart 4k after service interval oil change.

On 8/7/2023 I noticed that there had been intermittent engine oil level alarms on my phone's Mazda app over the previous several weeks starting on 7/14/2023. In none of the instances did the low oil level light on the instrument cluster light up. I checked the oil level and it was at the bottom of the indicating range on the dipstick. I added 1 quart of oil to bring the level to the top of the indicating range. The oil had last been changed by a Mazda dealer on 10/31/2022 at a vehicle mileage of 13,699. On 8/18/2023 when I took the vehicle in to the Mazda dealer to check this issue the mileage was 20,432, a difference of 6,733 miles. That mileage was well within the owner's manual prescribed service interval mileage. There is no oil on the floor of the garage under where the car is parked leading me to believe the oil has been leaking into the combustion chamber. My vehicle is covered under Mazda Technical Service Bulletin 01-012/21 which offers a possible explanation. I suggest my VIN should be added to TSB 01-003/23 which covers the repair. Without fixing this oil leak, my engine is at risk of catastrophic failure due to low oil level.

Car with 15,000 miles needs a front and back brake job. Front rotors are rusty and chipping. Brake pads are chipping and front end has vibrations when brake pedal is applied. Back brakes are not as bad but will need repair soon. 15,000 miles on a set of front brakes pad and rotors is unacceptable, rust and chips should not happen with a new 2 year car. This is a safety concern. Car was in for oil change an tire rotation when problem was found. I believe brakes should last for at least 25,000 or more. This is a possible defect in materials or engineering. This should be looked into and recall acted upon.

The contact owns a 2021 Mazda CX-5. The contact stated that while driving at an undisclosed speed, the oil light illuminated. The contact stated he stopped at a local gas station and purchased a quart of oil and topped off the oil level. The vehicle was driven to the dealer. The contact stated that after servicing the vehicle, the dealer informed him that the manufacturer had denied the repair because the check engine light was not illuminated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000.

The car is burning oil and has been since brand new, to the extent that I must drive around with spare oil in the back. First time it came on I didn’t believe it to be real.. A new modern vehicles shouldn’t be losing or burning oil. Mazda has released a TSB (01-11/22) regarding this issue but has yet to issue a repair or recall. It infuriates me as I love everything the else about the car but this will affect my Mazdas longevity, including emissions equipment, and Mazda is not standing by the reliability of its product. Makes me lose trust in the manufacturer, and I can’t see myself ever buying a Mazda again so long as Mazda refuses to to Stan by it’s product and disregard their own reliability reputation.

Our 2021 Mazda CX-5 infotainment/backup screen went black/blank. I could still hear radio, but when vehicle put in reverse, backup camera not working. Tried a recommended “fix” which was putting vehicle in reverse and pushing down volume knob for 3 seconds which did not work. Turned vehicle off, waited a minute and then restarted but screen still black and backup camera not working. After vehicle sat for approximately 15 minutes, restarted vehicle and system back to normal. Contacted decker and they had no fix. This is the third time this type of incident has occurred since purchasing vehicle in March 2021.

My car have barely 10k miles and every 3k miles the oil engine light turn on. I thought was a leak but there is no leak or spilled oil anywhere. I find out that lots of 2021 mazda engine have the same issue and that BURN oil for a valve fail that Mazda still didnt recall. To confirm i had a mechanic check for it and they state that engine is burning oil and is not supposed to, expecially because the car barely have 10k miles in almost 3 years driving and that many other customers with same year and vehicle have the same issue .

Vehicle drives very "rough" at low speeds less than 30 mph. The car feels like it is jumping and can't tell at what year it should be driving in. This is very noticeable when driving around residential areas. This is a common issue with the Mazdas with the Skyactive engines. Dealership in Raleigh knew about this problem and said that there is nothing they can do except possibly provide an update to the computer software. I have written to Mazda corporation regarding this and of course, no response was received. Mazda needs to acknowledge this problem with their special transmission/engines and FIX this. I shouldn't be having these kinds of issues with a vehicle that has less than 13,000 miles

Just before taking the vehicle for a second oil change at a total of 11,664 miles or approximately 7,000 miles between changes, I noticed that the oil level was at least 1 quart below normal. I added oil to make sure that it was above the add point on the dipstick. I researched and found several other complaints about other 2021 Mazda turbo engines with the same complaint. I'm concerned that this excessive use of oil will damage the internal parts of the engine.

I was on vacation and returning home when I got a message on my Mazada App that there was an issue detected. It was time for an oil change which I intended doing when I returned home. The message stated that I had Low oil level and to add 1 qt. of engine oil. The "oil" light illuminated on the dashboard and I immediately pulled over and turned the vehicle off for 5 minutes as stated in the owners manual. When I restarted the car the "oil" light was off but I was very fearful of driving the car as I had 6 hours of driving left to get home. I found an instant oil change facility and immediately had the oil changed and refilled to full. I contacted the dealer to record this incident. The car has 25,000 miles on it and I religiously take the vehicle to the Mazada garage for all required services. This is the first time this happened with this vehicle. My advice from the dealer was to keep checking the oil level every week.

Low oil light appears at least twice between oil changes.

The low oil light has come on a total of 3 times already for me and I'm only at 18k miles. I have gotten 4 oil changes already. The 2021 models burn oil like crazy and Mazda has not put out an official recall yet. There's a TSB (01-012/21) and a class action lawsuit (8:22-cv-01055 )

I have only 20k miles on my car and my engine's oil consumption has suddenly jumped. Despite checking my oil frequently, my oil becomes low and the oil warning light comes on. The oil warning light last came on while I was traveling on a snowy 2 lane canyon road while leaving a ski resort in Utah. I had to immediately stop my car on a busy, icy road to add more oil. I almost got hit by a sliding car and killed. I went to the dealer with this problem and they told me they could not help me unless my oil light was on. Driving with a oil light on in the winter is dangerous. The engine could seize and leave me stranded on the side of the road. The dealership said to run the car low on oil with the oil light on and them come in.

The engine low oil light comes on every ~3000 miles when Mazda recommends an oil change at every 7,500 miles. For some reason this engine eats oil and has consistently reproduced the check engine light every 3k miles. Mazda hasn't issued an official recall but has published a technical service bulletin.

Engine burns excess oil and must be topped off before service is due. The dealership acknowledges this is a problem on all 2021 Mazda turbo engines. Mazda has no fix. The first time occurred when I was driving in the country in July 2022 and the check oil light came on. Today, March 3, my check oil light lit up. I am not due for service for another 1800 miles. I have read it is a valve stem problem which causes oil to leak into the engine which can cause the car to stall among other issues such as unnecessary wear and tear. A class action suit has been filed in California (Heinz vs Mazda) November 15, 2022.

The car is consuming excessive engine oil. Between 3000-4000 miles the low engine oil light comes on. I was on the highway and had to pull over. I was told we don’t need oil change until 5000 miles. Not feeling safe to drive long distance. Dealership acknowledged seal is causing the leaks, but said Mazda won’t cover the cost unless check engine light is on. Also the break pads are moving slightly when breaking, dealership said it’s normal due to break pads are moving back and forth when breaking. However, I can hear the breaks clicking.

My car is a 2021 CX-5, Turboed AWD vehicle. It keeps consuming oil. I took it to the dealership, Sandy Sansing Mazda in Pensacola, where I purchased the car. The technicians informed me that these models are known to consume oil. They did not tell me that when I bought it in September of 2022! They had a technical service bulletin, which works as a policy for the company, with a range of VIN numbers that indicated the vehicles with those VIN numbers are likely to have a manufacturing defect that allows oil to leak into the combustion chamber. My car's VIN number falls within that range. While I purchased this vehicle to drive long distances, including to see and care for my mother in NC, who was recently diagnosed with terminal brain cancer, and to Alaska from FL, my newish (pre-certified) car runs out of oil quickly. It must be causing internal damage (plugs, wires, exhaust, and the cylinders). When I asked the Mazda techs to fix the issue, they informed me they would not uphold the warranty, because I put oil in the vehicle. I was 400 miles away from home on a trip, on a Sunday, when a light in my car came on that indicated the car was low on oil. Why wouldn't I put oil in it? It is not safe to drive a vehicle with no oil, as it could cause the engine to stop working. One time, my oil pump went out in a 2002 Tacoma, and my camshaft welded itself together, or to other parts of the engine, at 70 mph down a highway. I lost power steering, power brakes, power in general. The timing belt was instantly shredded. It's not safe to drive cars that consume oil so rapidly between recommended changes. Mazda would not uphold their warranty responsibly, and they have known about the defect for some time, yet they are still selling cars that are unsafe to drive.

I experienced a sudden unintended acceleration incident. I pulled into my driveway and stopped the vehicle with my foot firmly on the brake since my driveway is sloped. I pushed the garage door opener remote when suddenly the vehicle accelerated and shot forward hitting the garage door. There was no brake action and all backup systems failed. There was no Automatic Emergency Braking or Forward Collision Warning. There were no warning lights displayed. No airbags were deployed. If the garage door had been open, the vehicle would have hit a concrete wall in the garage. The vehicle was taken to the Mazda dealership and a full circle inspection and diagnostic check. Mazda found no codes and everything was working as designed in vehicle.

It appears that my car has the check oil level light coming on at approximately 3000 to 4000 miles after an oil change. This seems like a safety issue to me because a brand new car should not be burning a quart of oil at this interval.

Low engine oil light appeared despite standard maintenance service and oil change at Mazda dealer the prior month. Service technician confirmed oil was low by 1 and 3/4 quarts and added oil. Mazda dealership advised there is a service bulletin for my vehicle with this problem dating back to 2021, and that the problem is likely due to a faulty valve, but that they have no planned fix available. I am concerned about the long-term damage of engine oil continually leaking into the combustion chamber. Mazda should be asked to fix this for car owners, not simply top off our oil each time that it leaks.

oil consumption on a 2021 Turbo CX-5. problem has been reproduced and confirmed by dealer. warning lights twice. first time told it was normal. happened twice. only on my third maintenance oil change was it acknowledged. had to do a lot of research on my own. caused enormous stress to existing mental health issues. would not have even been addressed had i not stated the issue.

Engine is either burning or leaking oil. The low oil light flashed after a 2hr highway trip (traveling to my parent's house for Christmas with my wife), low oil was confirmed the following day via dipstick. Oil was changed at the dealership about 4 months ago, mileage is under 24k miles. Looks to be related to this service bulletin, which still does not appear to have a fix or recall associated with it. Mazda Oil Consumption TSB Turbo Engines Components: ENGINE AND ENGINE COOLING, TIRES, ELECTRICAL SYSTEM NHTSA ID Number: 10202685 Manufacturer Communication Number: 01-012-21-3832 5 Affected Products Vehicles MAKE MODEL YEAR MAZDA CX-30 2021 MAZDA CX-5 2021 MAZDA CX-9 2021 MAZDA MAZDA3 2021 MAZDA MAZDA6 2021 Summary Some vehicles may have a LOW ENGINE OIL LEVEL warning message and a CHECK ENGINE light illuminated in the instrument cluster, along with DTC P250F:00 stored in memory. DTC P250F:00 - Engine oil level signal: engine oil level low. Upon inspecting the engine oil level, the level is found to be low and there doesn't appear to be any trace of oil leakage in the engine compartment. This concern usually occurs when the mileage reaches approximately 3,100 - 4,700 miles (5,000 - 7,500km) and may also occur again after replacing or topping off the engine oil. The root cause of this concern has not been identified yet, therefore a repair procedure will be announced at a later date. Since this issue has been reported after a valve stem seal modification, it is very likely that valve stem seal damage is causing oil to leak into the combustion chamber.

The car has a key fob which is supposed to automatically lock the car when you walk away (and unlock when you press a button on the door handle when the fob is in close proximity). My car sometimes does not lock when I walk away. They encourage relying on this method, and so sometimes I return to my car, and it is unlocked. I consider this a safety issue both from a personal safety standpoint and from a car theft/ interior item theft standpoint. I have tried discussing this with the dealership repair department, but they mansplain to me that you have to walk FAR away for the lock to activate (which is actually directly contrary to the owner's manual for this model, as well as my personal experience).

When I reached 7000 miles on my car the low oil light came one. I immediately drove it to the dealership - ending a vacation early as I thought something was seriously wrong with the car. I got to dealership and they blamed me for getting an oil change at a competitor and not putting in enough oil. They then changed the oil and again at 12000 the low oil light came on. There seems to be an oil consumption issue that Mazda is NOT admitting to or fixing. Every time I drive more than 4500 miles the car is 1/2 a quart low and it warns me. Now the dealership wants me to spend HUNDREDS of dollars on a vehicle in warranty for oil consumption testing....though there is no leak and no soot in the tail pipe.

Low oil level between oil change cycles with over 1,000 miles remaining before oil change is required. This has happened between both oil changes so far and I have to add oil myself to ensure oil level isn’t low. The oil consumption seems extremely high and is concerning that at only 12,000 miles I’ve had this problem happen twice.

New vehicle at approximately 6,000 miles and again at 9,500 turned on low oil light dashboard. Added one quart oil each time (twice) to restore oil level. Vehicle currently has approximately 10,500 miles. McDonald Mazda West slow to respond to performing warranty service related to TSB 01-012/21. Thank you.

New vehicle at approximately 5,500 miles turned on low oil light dashboard. Added one quart oil each time to restore oil level. Vehicle currently has approximately 7,000 miles. McDonald Mazda West slow to respond to performing warranty service related to TSB 01-012/21. Thank you.

Feb 2,2022 received Critical Vehicle Malfunction Warning, all vehicle systems affected told to call roadside assistance and not to drive vehicle. Received same warning again February 11,2022 after vehicle had been inspected by dealer service again had vehicle towed to dealer. April 14, 2022 Critical vehicle malfunction again. October 30, 2022, again Critical vehicle malfunction warning. All vehicle systems affected.

While Driving the car in highway and you turn signals to change lanes and that moment you start changing the automatic brake system activated and car suddenly brake almost making me get in to a rear collision this happens twice in highway, it also happens twice in city driving while cruising street and theres is nothing in front of you the emergency brake light shows brake as emergency and car suddenly brake without having anything on front

At 16,550 miles (5675 miles since the last oil change), my oil pressure light came on. Per owner's manual, I turned the car off & let the oil drain into the pan for 5 minutes. I checked the oil but due to it being so hot it was hard to get an accurate reading. I turned the car back on & the oil light was off. I proceeded to drive into town and 25 miles later the light came on again. I checked the oil & it appeared to be very low. I added a quart of oil and the light went off. I checked the oil level later when the car was cool & the oil level on the dipstick was now halfway between the 2 dots on the dipstick. I drove about 300 miles home from our trip and the light never came back on. I took it to the dealership the next day & the technician said no codes showed that my oil level was low and they said my oil level was now 2 Qts too high. I only added 1 and they changed it last. Even though I was told there was a known issue involving a valve stem seal, they told me Mazda will not authorize the repair unless the engine code error is present (P205F?) & the low oil light is on. They were unable to explain why my low oil light came on. I was told that I need to change my oil every 5k miles even though the owner's manual says I can go up 7500 miles. They also told me that I should wait 10-15 minutes to let the oil drain after shutting the car off and not the 5 minutes that it states in my owner's manual. They told me if this issue happens again, to have my car towed to the nearest Mazda dealership. However, again the repair would only be done if both conditions were present. A bulletin had been produced on this issue but not provided to the owners of the vehicles. This is a safety risk since I was on a trip and would never imagine having this issue with a new car 1year old. Had I known this was an issue, I could have been more prepared. Potentially letting oil continue to seep into the combustion chamber of my engine is not ok.

Car is consuming oil since new and requiring additional oil to be added before oil changes. There was a TSB created by Mazda a year ago (TSB # 01-012/21) however there is no fix. I am concerned with the potential for damage to other engine systems aside from the reported issue with the valve stem seals resulting in undrivability and premature engine problems due to oil leaking past the valve stem seals.

Excessive oil consumption. Confirmed by the dealer.

My car appears to consuming oil excessively. I bought this car new in March of 2021 at I have had to top off my oil between oil changes at almost every single oil change since I have owned it. The car only has 33900 miles on it and usually about two months in from my oil change the check oil light comes on and the dipstick shows the oil at the lower end of the dipstick. I have purchased oil on my own and have had to have the dealer top it off. After topped off it will usually make it fine until my next oil change but a brand new car should not be burning oil like this and I was told they have known about a valve stem defect since September of 2021 but still have not done a recall or have a fix for it.

I am having 2021 cx5 signature turbo 3400 mile and the engine light can me on upon checking the oil level was to low mark burnt out . I am concern that Mazda have not came up. With a recall yet.

At approximately 5,612 miles, the low oil pressure light came on. After changing the oil, it happened again at 7,760 miles. Both times the light came on, the oil level was low.

Car has 13000 miles and is consuming oil

Upon exiting my local car wash, I drove my car around to the area used for vacuuming. I pulled into the parking space and when I applied the brake pedal to stop, the car suddenly accelerated and crashed into the wall of the building. I have the Car Wash Security Camera footage of this incident. It shows my brake light is ON at the car's point of acceleration and my brake light is ON at point of impact with the wall. If you need to review it, I can email it to you.

Detected slight odor of burning oil while highway driving, mileage approximately 8,650. Three days later “low oil level” warning light lit up, mileage 8928. Allowed car to rest and checked oil level manually. Oil level was slightly above the minimum required. No signs of oil on garage floor.

Low oil light came on 4500 miles after oil change. Engine used nearly 2 quarts of oil quarl in that distance. Engine burning excessive amount of oil. No oil leaks. Burning oil internally. Reported to dealer.

Vehicle has had excessive oil consumption. Engine consumes approximately one quart of oil every 4k miles or so with normal driving not spirited. Vehicle has no visible signs of outward leaks. First oil change was at 5030 miles with approximately 5.2 quarts of Castrol edge full synthetic oil and a Purolator boss oil filter PLB14612. Vehicle currently has 9352 miles. I have not let it get to a point where oil light comes on, but it has been to the quart low dot on the stick twice so far. This should not be normal. This has not been confirmed by a dealer or independent service center as I maintain the oil checks and oil changes myself. Tailpipes do have black soot inside but is not greasy or oily. I haven't noticed a lot of smoke from tailpipes just a small bit of whitish vapor that quickly dissipates when my wife pulls it out of the driveway and starts off down the road that I contribute to normal condensation, but I nor she can see tailpipes when we are driving a longer distance of course. I haven't smelled oil burn or seen any leaks on driveway, but the oil is going somewhere. I have seen a TSB from Mazda about possible valve stem seal problems with my VIN number. I hope Mazda will resolve this within my warranty as oil consumption can cause other major engine component damage down the road i.e., catalytic convertor, oxygen sensors, carbon deposits, etc.

Engine oil light indicated low oil level at 6000 miles. Dealer states there is a TSB on this issue but no repair process is available.

Car purchased new in 2021. Uses 1quart oil every 3,000 miles. Checked at dealer and assured of no leaks. Service bulletin issued by Mazda acknowledges problem probably due to faulty valve stem seals, but no resolution offerree for clients except “stop by for a quart of oil whenever light comes on!”

Engine oil consumption - around 2000 miles after oil change.

Motor using excessive amount of oil. Vehicle has just turned 20,000 miles. Uses a quart of oil ever 1500 miles or so.

I bought a 2021 Mazda CX-5 from Ramsey Mazda of Des Moines, IA. It offered comparable comfort & features. A selling point was the safety features touted by the salesman. Odd things occurred during the first few months but I attributed it to a learning curve. I saw some odd messages but I really did not think it was relevant until June 28, 2022. I was backing out from a parking space. The Blind Spot Monitoring failed to indicate a car approaching from the right that then stopped in my blind spot. I hit the car behind me. Despite the fact, I understand personal responsibility, I never would have had the BSM worked correctly. I dropped the car off on July 15, 2022 to the Ramsey Mazda Service Center after the BSM failure and a Check Engine Light appeared. I already had the Ramsey Mazda Collision Center look at the car and told them of the of the BSM failure. That man doing the estimate said he had heard of those failures before. On July 15, I dropped the car off at the Ramsey Mazda Service Center to look at the BSM, a Check Engine light, the door locks and the hatch opening on its own. I tried to tell the Service Center that there was something severely wrong with the electrical system in this vehicle. I have a witness to its erratic behavior, but I was continually dismissed. There is more wrong now with my car than when I left it with the dealership. They kept my car for 19 days. During the 19 days, I continually had to call and check on the status of my vehicle. Ramsey Mazda was not and is still not initiating conversation with me or responding to voicemails. The manager of the Ramsey Mazda Dealership on Hickman in Des Moines, IA (JD) is supposed to be handling this issue personally with Mazda Corporate because it now “appears” to be affecting multiple systems in his words. Multiple issues include but are not limited to the BSM, Seat Belt notifications, power driver’s seat, camera system, cruise control system, entertainment system, & hands free communications.

Low oil light keeps coming on before it’s due. Went to dealer and they gave me a notice of a bulletin. 01-012/21. It states there is an issue where the engine leaks oil faster and could eventually cause engineer damage. They are asking us to come in more frequently for oil changes or to top off. Unknown what the fix is and it’s been on multiple new Mazda vehicle types.

Engine burns about 1 quart of oil ever 5000 miles since new.

Excessive oil consumption on brand new vehicle 1qt after 3800 miles

Excess oil consumption. Manufacturer recommended oil change interval is 7,500 miles. At 3500 miles a low oil warning light came on and I had to add oil. I changed my oil as recommended at 7500 miles. At 11,000 miles the warning light came on and I had to add oil once again. I am currently just shy of 15,000 miles and I'm getting my oil changed tomorrow. I've read that there is a known valve stem seal issue with these 2021 turbo engines that is causing this. I'm worried that there may be a catastrophic engine failure that could cause me to crash.

Oil consumption issue with the 2.5T motor. Engine is burning oil at an accelerated rate.

My check oil light has come on 3 times in between my first and 2nd oil changes. Added a total of 1 1/2 quarts between the 3 oil changes. Made the dealership aware of this last week at 2nd oil change. They’ve begun to monitor my mileage with my oil consumption and I’ll go in every 500 miles so they can document.

The contact owns a 2021 Mazda CX-5. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that after driving for 1,000 miles the vehicle needed an oil change. The oil level warning light would be illuminated. The contact stated that after the vehicle was taken to the dealer the contact was informed that the engine was a quart low on engine oil. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.

Oil burning and leaking as well after only 14,500 miles. I see there is a Class Action lawsuit filed against Mazda in late May of 2022 regarding faulty oil stem seals that cause oil to leak into the combustion chamber which will eventually cause O2 sensors to fail, catalytic convertors and engine valve failure. Dealer acted like they never knew about this issue and initially told me it was "normal" while the engine breaks in to burn oil. They attributed the "leak" to a faulty oil filter they put on during my recent oil change on July 8. Ridiculous that a brand-new car burns and leaks oil. Massive cover up by Mazda and a recall should be demanded. Apparently, they either do not want to spend 1000's of dollars in recalls or they do not have a fix. Either way, not owning up to this is a travesty and injustice!

Excessive oil consumption. After 3,000 miles driving, need to add a quart of oil as ‘oil low’ light comes on. Vehicle is 1 year old, and this happened at 3,700 miles on the odometer. Has happened after every oil change at around 3,700-4,200 miles driven.

Excessive oil consumption NEW 2021 MAZDA CX-5 CARBON ADDITION TURBO - At approximately 7000 miles the low oil light came on, I added oil and got an oil change 2/11/22. At 11000 miles got low engine oil light had to add a full quart on 7/20/22. There are no oil leaks or obvious damage anywhere. I contacted the dealer who stated that they recommend oil changes at 5000 miles though the manual states 7500. If oil is being blown through a gasket or seal it will potentially foul the o2 and emissions sensor, the cylinders, etc. and ruin the engine or cause catastrophic failure.

While beginning to turn into an interstate exit lane, all dashboard lights lit up, the engine died, and the car stopped. Power brakes & steering were inactivated. My husband was able to coast the car to the shoulder. My Mazda app said nothing wrong with car. Waited 3 hours for tow as we were out of state. The Mazda dealership found the high pressure fuel pump to have a malfunction. Two different technicians at the dealership related that Mazda was aware of the issue & had not yet issued a recalled.

July 6, 2021 Low oil light came on and I stopped to check oil and it was down 1quart. Then added oil. Miles on car 28,734. I always have oil changed every 5k miles and this was between oil changes. Happened 3200 miles into my next oil change. Mazda has a TSB out in reference to these engines and the TSB is TSB NO 01-012/21 Dated October 4, 2021. It states that Mazda is aware of the problem and as soon as they identify the root cause a complete repair will be made. I will be bringing vehicle into dealer for an oil comsumption test in the next 1500 miles when my oil change is due. The dealer does know there problems with these engines stated in the TSB. My safety and all others are good. On the Mazda Forum there are many complaints and I mean many complaints on this exact same issue I'm experiencing with this vehicle. People are extremely frustrated and getting excuses that this is just normal for these engines to use a quart of oil every 3 or 4 k miles. I don't agree and this is not normal.

On July 4th when car had only 10,300 miles driven on it, oil light came on. Oil level was down over 1.5 quarts. Car was not due for an oil change for another 1800 miles.

Low engine oil level light & status is coming on for our 2021 Mazda CX-5 turbo. It has 9115 miles and still 1300 miles away from needing oil change. I called our dealership today & was informed we were the 2nd to call today with message. They provided no further info. I have since found there are technical bulletins regarding this issue. Recalls need to be made & Mazda should be covering all repair costs for this.

Car is burning oil. The low oil level light has come on twice, requiring additional oil be poured into the engine between oil changes. Appears the car is burning oil.

On April 16, 2022, around 6:45PM, I drove my new Mazda CX5 (@ 3500 miles) into our church parking lot and turned right down the first row of cars. It was light out and the weather was pleasant. I turned right into a parking space with my foot on the brake. The car was facing and perpendicular to a sidewalk that was about 10 feet away. It was separated by a grassy median. When I depressed the brake further to shift from drive into park, the car surged forward and accelerated. There was a pedestrian on the sidewalk in front of the car. I turned the wheel to the right at a 90 degree angle to avoid hitting her. I kept pressing the brake but the car kept accelerating until it crashed into a large tree. The airbag deployed. Both the pedestrian and I were transported to the hospital. The pedestrian had bruises on her leg and hip, but fortunately was not more seriously injured and was released from the hospital. I was admitted to the hospital for contusions to the heart. The car hood was crushed and the car was totaled. The incident was terrifying. The police estimated the car went from nearly a standstill to about 40mph in about 15-20 feet. There were no warning lamps or messages prior to the accident. I checked the NHTSA website after the accident and downloaded 16 similar complaints where low mileage Mazda CX5s accelerated out of control when drivers were attempting to park or stop.

BSM Does not see all vehicles in the blind spot. It is very inconsistent. I have taken it to the dealer who told me that they could not repair it because no fault code shows up. Mazda has not been helpful.

When the cylinder deactivation system triggers It causes the engine/car to shake and stutter. Somtimes it's suttle and other times if feels like the car is going to stall out. It's a vibration that makes it feel like your driving over cobblestones. This has been ongoing for a few months now. I'm taking it to the dealer tomorrow. It appears to be the same problem as the 2018-2019 Recall.

I parked my car in my driveway and accidentally left the gear in park when I turned off the engine with the push button. This is the first time I had driven this car so I didn't know what to do for the warning beep. I exited the car and took the key fob with me. My daughter exited the car just after me and when she closed the car door the pressure was enough to start the car rolling backwards. The vehicle rolled down our driveway which has a steep slope, across the street, over our neighbor's yard and crashed against their house. We are lucky that no pedestrians or other vehicles were involved. There is significant structural damage to the neighbor's house. A police report was filed. I believe this is a significant safety hazard that a driver could turn off the engine and leave with the key fob while the car is in drive and there is no braking mechanism to prevent the car from rolling! In addition, the quiet warning beep should be more pronounced such as the horn honking or something more extreme to get the attention of the distracted driver.

The windshield defrost only works for the center part of the windshield given that there is only a single center defrost vent. Vision is severely impaired during rainy or snowy days (worse during nights) while driving and it makes the driving very dangerous. You can only see what is in front of you, but very limited side views due to the fog on both sides of the windshield. Attached is a pic of the windshield when I came back from a 2 mile errand run while the defrost vent was at full scale constantly.

The blind spot monitoring system does not function properly. While on the freeway some vehicles show up and some do not. I took it to the dealer, and they test drove it and said it was working properly and there were no codes. I contacted Mazda and they made a second appointment for me, and I took it back. I told them that it only does it on the freeway and I sent them a video showing the problem. They said they drove it again (not on the freeway) and told me it worked fine and since there was no code, they could not fix it. I called Mazda again and they told me they could make an appointment at another dealer. The nearest dealer is an hour away and they had my vehicle for 7 days the first time and three days the second time. I don't have the ability to take it an hour away and leave it for days. This is a safety issue and needs to be repaired. I had the same vehicle only it was a 2018 and never had this problem.

On this model of Mazda, they only manufactured it with 1 small center defrost vent on the windshield, and nothing on the sides. Therefore the windshield only gets defrosted in the center, not in front of the driver. I live in the Pacific Northwest and it rains a lot which results in foggy windows, I feel it is extremely unsafe driving a car that doesn’t defrost the full windshield, more importantly in front of the drivers view. I have severely degraded visibility 80% of the time I’m driving because of how poorly designed defrost ducts are

The contact owns a 2021 Mazda CX-5. The contact stated that while stopped at a stop sign, the vehicle failed to accelerate while the accelerator pedal was depressed. The contact restarted the vehicle and corrected the failure. The vehicle was taken to the dealer. The dealer performed a Special Service Program (SSP) Recall #: SSPC7 (TCU Connect Concern CV/Battery) where the TCU software was updated; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that there was no additional recall associated with the VIN. The failure mileage was approximately 300.

Bought the car brand new in May 2021, did a first oil change at around 4K miles due to the fact the car uses conventional 5w-30 oil and not synthetic oil. At around 7k miles the low oil engine light came on. Checked the dipstick and it was low. Added a quart of oil to hold me over until the next available appointment. Dealer could not find any leaks, they completed a oil change again. I went in again at 11K for another oil change. Had no problems. A few days ago at 14K low engine light came on, this time I turned the car off. Let it sit over night. Made an appointment with the dealer for the next day. Turned the car on the next morning, light went away. Both times I got a notification from Mazda connect services alerting me of these problems. (Please see attached) I brought the car in on 12/22/21 and was told the car was low on oil and nothing else could be done until Mazda comes up with a solution.

2021 Mazda cr-5 Automatic rear hatch comes open on its own. This has happened 6-7 times. I make sure the car is locked and have come back to parking lot to find the hatch open. I have even locked the car and when I have walked to door of Walmart (long way off) and look back the hatch is not open. When I come back out, the rear hatch is open. I took to dealership and they could not rectify the problem.

ON Nov 4th my Mazda CX5 alerted me to low engine oil level by illuminating dashboard symbol and app notification. I attached a file containing an explanation of the issue, emails directed to Mazda corporation and Napelton Mazda in Naperville IL. I also attached screenshots of the in app notification and the Mazda TSB which I had to find on my own because Mazda coporate and both the selling/servicing dealer would not acknowledge the oil burning issue.

The contact owns a 2021 Mazda CX5. The contact stated that the fuel gauge was not operating properly. The vehicle was taken to the dealer and the dealer reprogrammed the Transmission Control Unit (TCU). However, the failure recurred. After taking the vehicle back from the dealer, the contact was driving at an undisclosed speed, when the windshield wiper inadvertently engaged, and several unknown warning lights illuminated. Additionally, the headlights inadvertently turned off and the steering wheel pulled the contact's arm down and the vehicle went to the median, running over a metal pole. The cruise control would not deactivate, and the brakes would not engage immediately. No injuries were sustained. A police report was filed. The vehicle was taken to another dealer, Hiley Mazda of Huntsville (6934 Hwy 72 W, Huntsville, AL 35806). The dealer measured the fuel level resistance range of the fuel level sender and informed the contact that the fuel level sending unit needed replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 1,629.

The design of the remote control is poor. Placement of the buttons on the side and the light pressure needed to activate the unlock for the trunk has led to it opening unexpectedly. It can open and strike a pedestrian when you did not intend to activate the powered trunk open feature. It could also open when near an object and damage the trunk b/c of how sensitive the remote buttons are. This has also led to the doors unlocking b/c of placement and light pressure needed to activate. On one occasion the button was pressed accidentally and the trunk was partially open as I backed up.

Primary hood latch released while driving. It happened at night in heavy rain and was not seen. This vehicle appears to lack a hood open warning indicator. I am unable to find it in the manual. There is an indicator for doors and back hatch but not the hood. Had the secondary latch failed, this could have had a catastrophic outcome.

The contact owns a 2021 Mazda CX5. The contact stated that after the vehicle was serviced at the dealer under Manufacturer's recall number: SSPC7 for the TCU, the contact was driving at an undisclosed speed, when the "Keyless ignition malfunction" warning light was illuminated. The contact was able to drive to his residence, but when he attempted to turn off the vehicle, the vehicle would not turn off. The contact had to disconnect the fuel pump fuse for the vehicle to turn off. The vehicle would also not turn on when the contact attempted to start the vehicle. The dealer was made aware of the failure and informed the contact to contact the manufacturer for assistance. The vehicle was diagnosed and repaired. The manufacturer was made aware of the failure and informed the contact they would send for a tow truck, but the tow truck never showed up. The failure mileage was approximately 4,400.

We have a new 2021 CX5 and the two taillights (the ones that are on top of the backup lights) do not light up. The dealer, Napleton Mazda in Libertyville, IL, told us that that is normal and those lights are not meant to light up. The dealer said they have many customers bringing their car in for service for the same issue, but it is not something they can fix. At night the car is not as visible as it should be, especially if you are in a dark area and stopped without your foot on the brake. We had the police pull over my daughter in the car saying she had no lights in the rear. This is not on all these models, but we were told this particular model doesn't have the lights, even though the light kits are installed.

On 17-MAY-2021 after sitting unused for 1 day my Mazda CX-5, mfg year 2021 with about 1,500 miles did not start. All electrical systems failed, there was no indication of any power present. The vehicle is presently at the dealership it was purchased at about 90 days ago, 495 Mazda in Lowell MA and is available for inspection. The sudden loss of all electrical systems has the potential for stranding the driver and passengers in dangerous locations. The problem has not yet been reproduced. The vehicle has been inspected by the service department of 495 Mazda in Lowell MA who advised they had charged the battery and tested it as ok and offered to return the vehicle to me. There were no warning lights or other indication of this problem. This morning when I called for service, the dealer, 495 Mazda informed me they do not pick up failed automobiles and I should either call Mazda roadside assistance or jump start the car and bring it in. I measured the battery voltage at 2.5 volts and charged it with a high quality battery charger. The car then started. After shutting off the car there was a faint buzzing sound from the engine compartment. I advised the dealer service department of all these details. I would also note that after the car started I measured the battery voltage at over 14 volts proving the charging system works, after shutting off the engine the voltage dropped to 12.1 volts.

I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH AND HEARD A LOUD POP. I WAS UNSURE WHAT IT COULD HAVE BEEN, BUT KNEW IT CAME FROM THE ROOF AREA. I OPENED THE SLIDER TO THE SUNROOF. THE GLASS HAD EXPLODED!! I PULLED OVER TO ASSESS THE DAMAGE AND NOTICED THE GLASS EXPLODED OUTWARD. I HAVE PICTURES SHOWING THE HOLE IN THE GLASS AS WELL AS THE SHARDS (HELD TOGETHER BY SAFETY COATING) POINTING UP AND AWAY FROM THE CAR FROM HAVING EXPLODED OUT.

THE INFORMANT CONTROLS ARE NOT SAFE TO USE WHILE DRIVING. WAY TO MANY SUB GROUPS TO SCROLL THROUGH JUST TO GET THE RADIO TO WORK. VERY CONFUSING AND DISTRACTING.

THE PAINT ON THIS CAR IS NOTORIOUSLY POOR AND MAZDA IS AWARE. WE PURCHASED THIS VEHICLE ON 16 FEBRUARY 2021, DROVE IT HOME AND LEFT IT IN THE DRIVEWAY DUE TO SNOW/ICE. ON THURSDAY, 18 FEBRUARY INSTEAD OF BRUSHING OR SCRAPING OFF THE ICE WE LEFT IT TO MELT. UNFORTUNATELY, THE ICE MELT LEFT HUGE SCRATCHES ON THE HOOD. THERE IS NO REASON FOR ICE/SNOW TO CAUSE THIS MUCH DAMAGE. WE REVIEWED A NUMBER OF WEBSITES AND IT APPEARS THAT MAZDA IS AWARE OF THIS INFERIOR PAINT AND HAS DONE NOTHING TO RECTIFY THE PROBLEM. BUT THEY DO CHARGE $595 MORE FOR IT. I HAVE NOT RECEIVED ANY CALL BACKS FROM MAZDA CORPORATION. BROWNS CHANTILLY DID ATTEMPT TO REPAIR THE DAMAGE BUT ALL THAT DID WAS MASK IT SLIGHTLY. THE DAMAGE IS STILL VERY VISIBLE. THIS CAR HAS 12 MILES ON IT AND MOST OF THOSE ARE FROM THE DEALER. I AM UNABLE TO UPLOAD MORE THAN ONE PHOTO. THE PHOTO SHOWS THE LARGEST SCRATCH BUT T HERE ARE MANY MORE ON THE CAR.

WE BOUGHT THE CAR NEW OFF THE MAZDA DEALERSHIP LOT YESTERDAY WITH 5 MILES ON THE ODO. AS MY HUSBAND PULLED OFF THE LOT HE SMELLED A BURNING SMELL AND THE BRAKES FELT LIKE THEY'D SEIZED UP A BIT. HE PULLED OVER AND THOUGHT ABOUT TURNING BACK ONTO THE LOT, BUT THEN THOUGHT IT MAY BE JUST BECAUSE THEY'RE NEW BRAKES AND CONTINUED ON AND DROVE HOME. THIS MORNING WE REMOTELY STARTED THE VEHICLE AND THE MAZDA APP SENT US AN ALERT THAT THERE IS A CRITICAL VEHICLE MALFUNCTION HAVING TO DO WITH THE ANTILOCK BRAKE SYSTEM. THE DEALERS ARE CLOSED, SO I DON'T HAVE ANY MORE INFO YET. I JUST SIGNED BACK ON TO THE APP AND THERE'S A SECOND MALFUNCTION ALERT NOW WITH THE EMERGENCY LAND KEEPING. THERE ARE NOW CURRENTLY 65 MILES ON THE ODO. WE HAVE ONLY DRIVEN THE VEHICLE FROM THE DEALERSHIP HOME AND PARKED IT OUTSIDE OVER NIGHT.

RED SOUL ON THE CX5 HAVING EXCESSIVE PAINT CHIPPING. LESS THAN 5K MILES ON THE CAR AND HAVE ONLY HAD FOR 3 MONTHS AND THERE'S ALREADY 9 TO 10 CHIPS ON THE HOOD AND DRIVER DOOR.