VIN REPORT

JA4ATVAA0RZ0788322024 MITSUBISHI Eclipse CrossLE, Ralliart

6of 100
Low Risk
Buyer Risk Score
Recalls · Model-Wide
Clear
No open recalls
Safety Grade
B-
80/100 composite
Complaints · 2024
7
NHTSA filed · 2024 Eclipse Cross
Vehicle Age
2 yrs
Made in JAPAN
BUYPurchase Verdict

2024 MITSUBISHI Eclipse Cross was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. 7 owner complaints include 1 reported injury, indicating real-world safety incidents beyond normal wear.

Verdict & Risk Assessment
📄

Executive Summary

2024 MITSUBISHI Eclipse Cross

2024 MITSUBISHI Eclipse Cross was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. 7 owner complaints include 1 reported injury, indicating real-world safety incidents beyond normal wear.

  • 1 injury reported across 7 owner complaints
  • Complaint rate is accelerating — issues appear to be getting worse, not better
  • Complaint language indicates serious real-world safety incidents beyond routine mechanical failures
Owner Complaint Intelligence

7 owner complaints filed — top areas: Safety Systems (29%), Electrical (29%), Other (14%). 3 crashes reported.

6
of 100
Low Risk
Low risk profile — minor signals only, likely routine.
LOWMODERATEHIGHCRITICAL
1 Contributing Risk Factor
Accelerating complaint trend — problems increasing over time
+6
Critical Alerts

Title Brand Check

Mined from auction damage fields and listing titles — not a DMV title history pull

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle

Vehicle Specifications

Decoded from NHTSA vPIC database

Make
MITSUBISHI
Model
Eclipse Cross
Year
2024
Trim / Series
LE, Ralliart
Body Style
Sport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Vehicle Type
MULTIPURPOSE PASSENGER VEHICLE (MPV)
Drive Type
4WD/4-Wheel Drive/4x4
Fuel Type
Gasoline
Engine
4-cyl 1.5L 152 hp
Transmission
Continuously Variable Transmission (CVT)
Doors
5
Manufacturer
MITSUBISHI MOTORS CORPORATION (MMC)
Assembly
OKAZAKI CITY, AICHI PREFECTURE, JAPAN
Curb Weight
3,505 lbs
GVWR
Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)

Assembly Plant Quality

Plant: OKAZAKI CITY, AICHI PREFECTURE

CQuality55/100
Standard📍 OKAZAKI CITY, AICHI PREFECTURE

No specific quality data available for this plant. No documented recall or complaint concentrations on record.

Safety

Safety Intelligence

Composite analysis from NHTSA recall, complaint, and crash data

B-
Score: 80/100
Crash Test Rating20/40
Recall Safety30/30
Complaint History30/30
0/100Clear

✓ No high-risk recall components found

64/100
Advanced
9 of 20 safety features detected

Driver Assistance Features

ADAS equipment data from NHTSA vPIC database

Forward Collision Warning✓Standard
Automatic Emergency Braking✓Standard
Pedestrian AEB✓Standard
Rear AEB?Unknown
Lane Departure Warning~Optional
Lane Keep Assist?Unknown
Lane Centering Assist?Unknown
Blind Spot Monitoring~Optional
Rear Cross Traffic Alert?Unknown
Adaptive Cruise Control?Unknown
Adaptive Headlights?Unknown
Auto High Beam?Unknown
Parking Assist?Unknown
Backup Camera✓Standard
Electronic Stability Control✓Standard
Tire Pressure Monitoring?Direct
Event Data Recorder?Unknown
Crash Notification?Unknown
Dynamic Brake Support✓Standard
Keyless Ignition?Unknown
Recalls

NHTSA Safety Recalls

CLEAR
0found
✓
No Recall Campaigns Found
NHTSA has no active or historical recalls for this 2024 MITSUBISHI.
1 in 7

1 injuries reported across 7 complaints — elevated injury rate for this class of vehicle.

Complaints7

Complaint Intelligence

7 complaints analyzed across 5 system categories

Air Bags leads owner complaints (43%), most reported when the vehicle was 2 yrs old or newer. Also common: Forward Collision Avoidance (29%), Unknown Or Other (29%).

When issues get reported (vehicle age)
<1 yr
14%
1–2
86%
3–5
0%
6–9
0%
10+
0%

Based on 7 complaints with a reported incident date. Too few owners cited mileage (0) to report a reliable failure-mileage range.

Most-reported issues & typical onset
Air Bags
typically 2 yrs old or newer
43%
Forward Collision Avoidance
typically 2 yrs old or newer
29%
Unknown Or Other
typically 2 yrs old or newer
29%
Service Brakes
typically 1 yrs old or newer
29%
Electrical System
typically 1 yrs old or newer
29%
1 injury3 crashes
Safety Systems
2 crash2
Electrical
1 crash1 inj2
Other
1
Brakes
1
Visibility
1
2024
1
2025
3
2026
3
Accelerating +500%
6
Last 24 months
1
Prior 24 months

⚠ Complaint rate is accelerating — issue may be getting worse

Engine stalling1
Fire/smoke1
Electrical failure1
Conditions Reported
Parking/low-speed (3)Highway/high-speed (1)Cold weather (1)

Owner Complaints

HIGH VOLUME

7 safety complaints filed with NHTSA

7found
3
Crashes
1
Injury
ODI #11758590AIR BAGS,FORWARD COLLISION AVOIDANCECRASH

While attempting to park head-on into a parking stall, the car suddenly excellerated at high speed and hit a parking barrier head on. At no time prior to hitting the parking barrier did the drive touch the excellerator pedal. Although the entire front end of the vehicle was totalled into a "V" shape the air bags never deployed. Driver attempted to brake but it was too late, happened too fast. After the impact and with the brake pedal fully engaged the car was still moving. A passerby jumped into the passenger seat and was abel to put the car into park. Police were notified but no accident report was issued according to the responding officier becasue it happened on private property.

ODI #11755296UNKNOWN OR OTHER

I purchased this vehicle brand new, and since the beginning I have experienced a problem with the air conditioning system. The A/C compressor turns on and off approximately every five seconds while the air conditioning is operating. This constant cycling appears abnormal and affects the system's performance and the overall driving experience. I have taken the vehicle to the authorized dealership on three separate occasions to have the issue inspected. Each time, I was told that this behavior is "normal" and that no repairs were necessary. However, I do not believe this is normal operation for a new vehicle, especially considering the extremely frequent compressor cycling. I am concerned that this may indicate a defect in the air conditioning system or another related component that could lead to premature wear or failure. Despite multiple visits to the dealership, the issue remains unresolved. I am submitting this complaint so the issue can be investigated and to determine whether other owners are experiencing the same problem.

ODI #11714402PARKING BRAKE,POWER TRAIN,SERVICE BRAKES

The contact owns a 2024 Mitsubishi Eclipse Cross. The contact stated that the vehicle failed to reverse in cold weather. The contact stated that the brakes were frozen. The contact attempted to rock the vehicle to release the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to identify the cause of the failure. The contact stated that there was water in the parking brake cable line. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Greenbrier Ford, Inc. Service (1686 Jefferson St N, Lewisburg, WV 24901), where it was determined that the parking brake had seized. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The approximate failure mileage was 28,000,

ODI #11689602ELECTRICAL SYSTEM

My vehicle had been parked for 24 hours and the next day I went to get something out of the vehicle and couldn’t get in with key fin I then used the manual key and the inside of vehicle had a fire from radio to the rear view mirror burned down as if it was a manufactured issue

ODI #11682951UNKNOWN OR OTHER,VISIBILITY/WIPER

Me and my kids were on the way to the store and the front part of my panoramic sunroof exploded from the inside out. I took it to my dealership and the company is denying that it is a manufacturer issue. I have seen articles where this is a known issue for these types of sunroof. I didn't hit anything, nothing flew from a vehicle and hit my car, and nothing fell on my car. There was no warning light or indicator that went off in the car. My husband did get a weird email from Mitsubishi stating there was something wrong, but unable to detect what it was on 08/13 and then this happens on 08/23.

ODI #11668358ELECTRICAL SYSTEM,AIR BAGS,SEATSCRASH1 INJURY

The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all the lies the dealer made and their refusal to return my trade in after repeatedly asking since their vehicle did not work. I have the upgraded model w all the extra safety features however when I was involved in a hit n skip several weeks ago not one single air bag deployed, the car did not recognize the collision nor did it automatically contact emergency services. I was driving approx 35 MPH and slammed by a old full size pickup truck coming out of a parking aggressively trying to get away impacting the passenger front quarter panel and door driving the wheel wheel into the tire. Everyone who sees the car or sees pictures thinks the car is totaled the impact was so hard a aluminum thermos filled with iced tea with grown from the passenger seat on top of the dashboard almost breaking the windshield yet the car did not detect a collision I have emails after email alerting the dealer and manufacturer this car was dangerous and not working correctly and no one would respond now it is obvious the car has NOT BEEN FIXED YET honestly I don't want it they would not listen now they can see for themselves and take it back it's DANGEROUS BEEN DANGEROUS WILL ALWAYS BE DANGEROUS

ODI #11573212AIR BAGS,SERVICE BRAKES,FORWARD COLLISION AVOIDANCECRASH

Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out

Complaint Severity Analysis

NLP analysis of complaint language — not all complaints are equal

41/100
High Severity
5 of 7 complaints use high-severity language

5 complaints use high-severity language including fire, burned, exploded — these are not minor inconveniences.

fireburnedexplodeddangerous

Complaint & Reliability Timeline

Annual complaints (blue) vs. composite reliability score (amber) — recall years marked in red

Annual complaints and reliability score for MITSUBISHI Eclipse Cross — recall years marked in red
023050100202420252026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Chart Analysis

The blue line shows 7 NHTSA complaints on file for the MITSUBISHI Eclipse Cross — a relatively low volume that spans from 2024 to 2026.

The amber reliability line averaged 88/100 across the vehicle's life — relatively stable, with the lowest point of 86/100 in 2025.

Red dots on the amber line flag 3 years (2024, 2025, 2026) where complaints included crash events — these are the highest-severity incidents in the dataset.

Details & Analysis
Financial

5-Year Total Cost of Ownership

Estimated based on EPA fuel data, risk-adjusted maintenance, and depreciation

$31,344
~$522/mo over 5 yrs
$1.3/mi
cost per mile
Fuel
$10,000
Insurance (est.)
$7,500
Maintenance
$4,000
Repair Risk Buffer
$1,500
Depreciation
$8,344

Estimated 5-year cost of ownership: $31,344 (~$522/mo). Repair risk buffer is standard due to vehicle risk profile.

Negotiation Ammunition

Use these data-backed findings to negotiate the price down

High-severity owner complaint language−$700
Total recommended deduction−$700

Pre-Purchase Inspection Checklist

Tailored for the 2024 MITSUBISHI Eclipse Cross — specific failure modes your mechanic must check, not a generic list

MEDIUM
Test drive and inspect: AIR BAGS,FORWARD COLLISION AVOIDANCE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: UNKNOWN OR OTHER
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: PARKING BRAKE,POWER TRAIN,SERVICE BRAKES
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.

Recall Probability Forecast

Estimated likelihood of a new recall in the next 18 months based on NHTSA signals

20%
18-month
36%
2-year
Moderate Probability
Cumulative 2-year risk: 36%

20% estimated recall probability — some indicators present but not alarming.

  • ▸Accelerating complaint rate — increasing pressure on NHTSA to act

Maintenance Schedule

OEM-specified service intervals for this vehicle

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions

Insurance Cost Estimate

Estimated annual premiums based on vehicle profile, theft data, and NHTSA safety ratings

Full Coverage
$1,770–$2,250/yr
~$148–$188/mo
Liability Only
$560–$710/yr
~$47–$59/mo
Category: Standard Vehicle

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

State-Specific Legal Protections

What consumer laws apply to this vehicle purchase in your state

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Complete Data Table

All decoded fields in a single flattened view

Vehicle Identity

VINJA4ATVAA0RZ078832
Model Year2024
MakeMITSUBISHI
ModelEclipse Cross
TrimLE, Ralliart
SeriesWagon Body Style
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)

Body & Configuration

Body StyleSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Doors5
Seat Rows5
Drive Type4WD/4-Wheel Drive/4x4
Fuel TypeGasoline
TransmissionContinuously Variable Transmission (CVT)

Engine

Engine Cylinders4
Displacement (L)1.5
Horsepower152

Manufacturer

ManufacturerMITSUBISHI MOTORS CORPORATION (MMC)
Assembly CityOKAZAKI CITY
Assembly CountryJAPAN

VIN Structure

WMI (Chars 1–3)JA4
Check Digit (Char 9)0
Model Year Code (Char 10)R
Plant Code (Char 11)Z
Sequence (Chars 12–17)078832

Safety Data

NHTSA Recall Count0
NHTSA Complaint Count7

VIN Structure Decode

ISO 3779 character-by-character breakdown of this Vehicle Identification Number

J
1
A
2
4
3
A
4
T
5
V
6
A
7
A
8
0
9
R
10
Z
11
0
12
7
13
8
14
8
15
3
16
2
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
J
World Manufacturer
Country & region of manufacture
Position 1
A
Manufacturer
Specific manufacturer identifier
Position 2
4
Vehicle Type
Division or vehicle type
Position 3
ATVAA
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
0
Check Digit
Mathematical validation character
Position 9
R
Model Year
Year of manufacture
Position 10
Z
Assembly Plant
Where the vehicle was assembled
Position 11
078832
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
Japan
From VIN position 1 (J)
Model Year Character
"R" → 2024
Could also be 1994
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm
Research This Model

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 11/2/2026, 7:09:27 AM.