JA4ATVAA0RZ0788322024 MITSUBISHI Eclipse CrossLE, Ralliart
2024 MITSUBISHI Eclipse Cross was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. 7 owner complaints include 1 reported injury, indicating real-world safety incidents beyond normal wear.
Executive Summary
2024 MITSUBISHI Eclipse Cross
2024 MITSUBISHI Eclipse Cross was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. 7 owner complaints include 1 reported injury, indicating real-world safety incidents beyond normal wear.
- 1 injury reported across 7 owner complaints
- Complaint rate is accelerating — issues appear to be getting worse, not better
- Complaint language indicates serious real-world safety incidents beyond routine mechanical failures
7 owner complaints filed — top areas: Safety Systems (29%), Electrical (29%), Other (14%). 3 crashes reported.
Title Brand Check
Mined from auction damage fields and listing titles — not a DMV title history pull
No auction records available. Title brand status could not be verified — request title history from seller or state DMV.
Vehicle Specifications
Decoded from NHTSA vPIC database
- Make
- MITSUBISHI
- Model
- Eclipse Cross
- Year
- 2024
- Trim / Series
- LE, Ralliart
- Body Style
- Sport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
- Vehicle Type
- MULTIPURPOSE PASSENGER VEHICLE (MPV)
- Drive Type
- 4WD/4-Wheel Drive/4x4
- Fuel Type
- Gasoline
- Engine
- 4-cyl 1.5L 152 hp
- Transmission
- Continuously Variable Transmission (CVT)
- Doors
- 5
- Manufacturer
- MITSUBISHI MOTORS CORPORATION (MMC)
- Assembly
- OKAZAKI CITY, AICHI PREFECTURE, JAPAN
- Curb Weight
- 3,505 lbs
- GVWR
- Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)
Assembly Plant Quality
Plant: OKAZAKI CITY, AICHI PREFECTURE
No specific quality data available for this plant. No documented recall or complaint concentrations on record.
Safety Intelligence
Composite analysis from NHTSA recall, complaint, and crash data
✓ No high-risk recall components found
Driver Assistance Features
ADAS equipment data from NHTSA vPIC database
NHTSA Safety Recalls
CLEAR1 injuries reported across 7 complaints — elevated injury rate for this class of vehicle.
Complaint Intelligence
7 complaints analyzed across 5 system categories
Air Bags leads owner complaints (43%), most reported when the vehicle was 2 yrs old or newer. Also common: Forward Collision Avoidance (29%), Unknown Or Other (29%).
Based on 7 complaints with a reported incident date. Too few owners cited mileage (0) to report a reliable failure-mileage range.
⚠ Complaint rate is accelerating — issue may be getting worse
Owner Complaints
HIGH VOLUME7 safety complaints filed with NHTSA
While attempting to park head-on into a parking stall, the car suddenly excellerated at high speed and hit a parking barrier head on. At no time prior to hitting the parking barrier did the drive touch the excellerator pedal. Although the entire front end of the vehicle was totalled into a "V" shape the air bags never deployed. Driver attempted to brake but it was too late, happened too fast. After the impact and with the brake pedal fully engaged the car was still moving. A passerby jumped into the passenger seat and was abel to put the car into park. Police were notified but no accident report was issued according to the responding officier becasue it happened on private property.
I purchased this vehicle brand new, and since the beginning I have experienced a problem with the air conditioning system. The A/C compressor turns on and off approximately every five seconds while the air conditioning is operating. This constant cycling appears abnormal and affects the system's performance and the overall driving experience. I have taken the vehicle to the authorized dealership on three separate occasions to have the issue inspected. Each time, I was told that this behavior is "normal" and that no repairs were necessary. However, I do not believe this is normal operation for a new vehicle, especially considering the extremely frequent compressor cycling. I am concerned that this may indicate a defect in the air conditioning system or another related component that could lead to premature wear or failure. Despite multiple visits to the dealership, the issue remains unresolved. I am submitting this complaint so the issue can be investigated and to determine whether other owners are experiencing the same problem.
The contact owns a 2024 Mitsubishi Eclipse Cross. The contact stated that the vehicle failed to reverse in cold weather. The contact stated that the brakes were frozen. The contact attempted to rock the vehicle to release the brakes. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to identify the cause of the failure. The contact stated that there was water in the parking brake cable line. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Greenbrier Ford, Inc. Service (1686 Jefferson St N, Lewisburg, WV 24901), where it was determined that the parking brake had seized. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The approximate failure mileage was 28,000,
My vehicle had been parked for 24 hours and the next day I went to get something out of the vehicle and couldn’t get in with key fin I then used the manual key and the inside of vehicle had a fire from radio to the rear view mirror burned down as if it was a manufactured issue
Me and my kids were on the way to the store and the front part of my panoramic sunroof exploded from the inside out. I took it to my dealership and the company is denying that it is a manufacturer issue. I have seen articles where this is a known issue for these types of sunroof. I didn't hit anything, nothing flew from a vehicle and hit my car, and nothing fell on my car. There was no warning light or indicator that went off in the car. My husband did get a weird email from Mitsubishi stating there was something wrong, but unable to detect what it was on 08/13 and then this happens on 08/23.
The day after I purchased this car I returned to dealership bc my phone would not connect which was the single reason for choosing this car, I was promised it was a simple update problem over the next few weeks I realized there were more issues with the electrical system as if the car had a mind of its own. The dealership promised everything and delivered nothing the phone never connected to the car Mitsubishi blamed the dealership the dealership playing Mitsubishi everybody took my money and laughed their way to the bank nobody picks the problem and everyone ignored me for whatever reason lemon law didn't apply because the car never went in for service it was all "remote" and upload download updates ECT... Months went by and no one would help the car already cost me a fortune bc of all the lies the dealer made and their refusal to return my trade in after repeatedly asking since their vehicle did not work. I have the upgraded model w all the extra safety features however when I was involved in a hit n skip several weeks ago not one single air bag deployed, the car did not recognize the collision nor did it automatically contact emergency services. I was driving approx 35 MPH and slammed by a old full size pickup truck coming out of a parking aggressively trying to get away impacting the passenger front quarter panel and door driving the wheel wheel into the tire. Everyone who sees the car or sees pictures thinks the car is totaled the impact was so hard a aluminum thermos filled with iced tea with grown from the passenger seat on top of the dashboard almost breaking the windshield yet the car did not detect a collision I have emails after email alerting the dealer and manufacturer this car was dangerous and not working correctly and no one would respond now it is obvious the car has NOT BEEN FIXED YET honestly I don't want it they would not listen now they can see for themselves and take it back it's DANGEROUS BEEN DANGEROUS WILL ALWAYS BE DANGEROUS
Wrecked and no emergency buttons would work nor did then the air bag didnt deploy when it should of. It busted but didnt come out
Complaint Severity Analysis
NLP analysis of complaint language — not all complaints are equal
5 complaints use high-severity language including fire, burned, exploded — these are not minor inconveniences.
Complaint & Reliability Timeline
Annual complaints (blue) vs. composite reliability score (amber) — recall years marked in red
The blue line shows 7 NHTSA complaints on file for the MITSUBISHI Eclipse Cross — a relatively low volume that spans from 2024 to 2026.
The amber reliability line averaged 88/100 across the vehicle's life — relatively stable, with the lowest point of 86/100 in 2025.
Red dots on the amber line flag 3 years (2024, 2025, 2026) where complaints included crash events — these are the highest-severity incidents in the dataset.
Legal & Regulatory Actions
Known class action lawsuits, settlements, and manufacturer extended warranty programs
5-Year Total Cost of Ownership
Estimated based on EPA fuel data, risk-adjusted maintenance, and depreciation
Estimated 5-year cost of ownership: $31,344 (~$522/mo). Repair risk buffer is standard due to vehicle risk profile.
Negotiation Ammunition
Use these data-backed findings to negotiate the price down
Pre-Purchase Inspection Checklist
Tailored for the 2024 MITSUBISHI Eclipse Cross — specific failure modes your mechanic must check, not a generic list
Recall Probability Forecast
Estimated likelihood of a new recall in the next 18 months based on NHTSA signals
20% estimated recall probability — some indicators present but not alarming.
- ▸Accelerating complaint rate — increasing pressure on NHTSA to act
Maintenance Schedule
OEM-specified service intervals for this vehicle
Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.
Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.
Insurance Cost Estimate
Estimated annual premiums based on vehicle profile, theft data, and NHTSA safety ratings
Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.
State-Specific Legal Protections
What consumer laws apply to this vehicle purchase in your state
Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.
Complete Data Table
All decoded fields in a single flattened view
Vehicle Identity
| VIN | JA4ATVAA0RZ078832 |
| Model Year | 2024 |
| Make | MITSUBISHI |
| Model | Eclipse Cross |
| Trim | LE, Ralliart |
| Series | Wagon Body Style |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
Body & Configuration
| Body Style | Sport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV] |
| Doors | 5 |
| Seat Rows | 5 |
| Drive Type | 4WD/4-Wheel Drive/4x4 |
| Fuel Type | Gasoline |
| Transmission | Continuously Variable Transmission (CVT) |
Engine
| Engine Cylinders | 4 |
| Displacement (L) | 1.5 |
| Horsepower | 152 |
Manufacturer
| Manufacturer | MITSUBISHI MOTORS CORPORATION (MMC) |
| Assembly City | OKAZAKI CITY |
| Assembly Country | JAPAN |
VIN Structure
| WMI (Chars 1–3) | JA4 |
| Check Digit (Char 9) | 0 |
| Model Year Code (Char 10) | R |
| Plant Code (Char 11) | Z |
| Sequence (Chars 12–17) | 078832 |
Safety Data
| NHTSA Recall Count | 0 |
| NHTSA Complaint Count | 7 |
VIN Structure Decode
ISO 3779 character-by-character breakdown of this Vehicle Identification Number
Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 11/2/2026, 7:09:27 AM.