5YJ3E7EB8KF5420162019 TESLA Model 3
Executive Summary
2019 TESLA Model 3 was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 21 open recalls on record — these are safety-critical and should be addressed immediately. Owner complaints include 4 reported deaths and 21 injuries — an extremely serious pattern that warrants further investigation.
- ▸21 open recalls including safety-critical systems (Brake system recall; Steering system recall)
- ▸4 deaths reported in owner complaints — a serious red flag
- ▸56 complaints involved a crash — unusually high incident rate
- ▸High fire risk — 5 complaint(s) involved a fire
- ▸Electrical is flagged in both recalls and owner complaints — double-confirmed failure pattern
- ▸High lemon law risk indicators — multiple safety-critical recall and complaint patterns present
No auction records available. Title brand status could not be verified — request title history from seller or state DMV.
- Make
- TESLA
- Model
- Model 3
- Year
- 2019
- Body Style
- Sedan/Saloon
- Vehicle Type
- PASSENGER CAR
- Fuel Type
- Electric
- Transmission
- Automatic
- Doors
- 4
- Manufacturer
- TESLA, INC.
- Assembly
- FREMONT, CALIFORNIA, UNITED STATES (USA)
- GVWR
- Class 1: 6,000 lb or less (2,722 kg or less)
- Electrification
- BEV (Battery Electric Vehicle)
No specific quality data available for this plant. No documented recall or complaint concentrations on record.
- ▸Brake system recall
- ▸Steering system recall
- ▸5 complaint(s) involved a fire
- ▸2 EV battery fire/thermal complaint(s)
- ⚠8 recalls on same component: Electrical
- ⚠3 recalls on same component: Suspension/Wheels
- ⚠3 recalls on same component: Safety Systems
- ⚠3 recalls on same component: Exterior/Other
- ⚠4 death(s) reported in complaints
- ⚠21 injuries reported in complaints
- ⚠Safety system appears in both official recalls and owner complaints
Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.
The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.
NHTSA VIN-specific recall lookup returned no data for this VIN. The 21 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.
1 of 21 recalls has a low industry completion rate — statistically likely unrepaired.
Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.
TESLA has an excellent recall completion rate (97%) — owners typically receive a remedy within 7 months.
Avg time to remedy open recall: ~7 months · Source: NHTSA Recall Completion Rate Reports
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
SummaryTesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.Read full details...
~28% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
SUSPENSION:CRITICAL FASTENERS
SummaryTesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.Read full details...
~28% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
ELECTRICAL SYSTEM:SOFTWARE
SummaryTesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."Read full details...
~28% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
SEAT BELTS
SummaryTesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.Read full details...
~34% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
SummaryTesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.Read full details...
~28% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
SummaryTesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.Read full details...
~24% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
SummaryTesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.Read full details...
~28% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
EQUIPMENT:OTHER:LABELS
SummaryTesla Motors, Inc. (Tesla) is recalling certain 2019 Tesla Model 3 vehicles. The driver-side sun visor may not have the required air bag warning information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."Read full details...
~39% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
ELECTRICAL SYSTEM:SOFTWARE
SummaryTesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."Read full details...
~28% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
BACK OVER PREVENTION:DISPLAY FUNCTION
SummaryTesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."Read full details...
~28% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
ELECTRICAL SYSTEM:SOFTWARE
SummaryTesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."Read full details...
~28% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SummaryTesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."Read full details...
~28% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SummaryTesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."Read full details...
~28% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
SEAT BELTS:REAR/OTHER:ANCHORAGE
SummaryTesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat
belt anchor may have been incorrectly reassembled during vehicle service.Read full details...
~34% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
STEERING:AUTOMATED/ADAPTIVE STEERING
SummaryTesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.Read full details...
~24% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
SUSPENSION:FRONT
SummaryTesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.Read full details...
~28% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE
SummaryTesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.Read full details...
~30% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SummaryTesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."Read full details...
~30% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
SummaryTesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."Read full details...
~30% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
SummaryTesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."Read full details...
~41% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SummaryTesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."Read full details...
~46% of these vehicles are statistically unrepaired
High RiskSource: NHTSA statistical model by recall age & component type
⚠ One or more recalls have been open for over 5 years — may never have been repaired on this vehicle.
92% of complaints about "EQUIPMENT:OTHER:LABELS" were filed AFTER recall campaign 19V719000 (2019-10-10) — the recall remedy may not have fully resolved the issue.
Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.
Recall was issued within 6 months of first complaints — relatively prompt response.
4 deaths reported across 576 complaints — a rate of 1 in 144 complaints involving a fatality.
An error message appears every time my husband drives. Whenever he moves the driver seat backwards, “Front left safety restraint system issue” message appears on the display screen.
I was involved in a collision while driving my 2019 Tesla Model 3. The incident occurred on April 2nd 2026 in [XXX] Prior to the collision, the vehicle was operating normally The crash resulted in damage to the front driver-side of the vehicle, including a destroyed headlight and body panel damage. At the time of the incident, weather and traffic was light and normal. The vehicle was set and supposed to head straight when suddenly at the intersection it jerked right and headed straight into another vehicle. I attempted to take control but was unable to due to resistance on the wheel and how quickly the incident occurred. There was no warning or emergency braking which should've also been expected from my tesla. I am submitting this report to document a potential safety concern and request review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Suspensions. I know there’s been known defects with the suspensions and they’ve only recall 422 vehicles so far (2018-2019 Tesla model 3, I feel more vehicles in those years are affected.
Poorly sealed front monitoring cameras. I know it’s poorly sealed on many Tesla vehicles and my own. Allowing fluid and dust to enter to block camera view and use.
Chrome peeling on the underside of multiple door handles has created razor sharp edges that slice fingers open. Online it appears to happen with Tesla 2018-2020 models.
While driving, the front driver-side suspension collapsed due to a complete detachment of the front lower lateral link. The fastener (bolt) backed out entirely and fell onto the road/under-shield. This matches the failure mode described in NHTSA Recall 21V-835, although Tesla has previously claimed my specific VIN was not included. The failure caused an immediate loss of steering control and structural instability. I am reporting this as a potential 'recall bypass' where the defect exists outside the currently identified recall population
The contact owns a 2019 Tesla Model 3. The contact stated that while the vehicle was parked, the rearview camera became inoperable while opening the trunk. The message “Camera Not Available” was displayed. The contact stated that the rearview camera functionality returned after opening and closing the trunk several times. The vehicle was taken to the dealer, where it was determined that the rearview camera wiring harness had failed and needed to be replaced. The vehicle was not repaired. The contact informed the dealer that the vehicle had previously been associated with a recall related to the failure; however, the dealer did not repair the vehicle under the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 81,952.
At approximately 30,000 miles, the front left suspension lateral link/control arm separated while driving due to a missing mounting fastener (bolt), resulting in sudden steering instability and abnormal front wheel movement. Vehicle handling became unpredictable and felt unsafe to control, creating risk of loss of steering control. I stopped driving immediately. There was no collision, curb strike, pothole, or road hazard at the time of the incident. No warning lights or messages appeared prior to the failure; it occurred suddenly without advance notice. Tesla Service inspected and confirmed the separation and missing fastener. Suspension components and the front subframe assembly were replaced —4,400 out of pocket. Tesla documented they could not make a formal cause determination. The recovered bolt is intact and available for inspection upon request. Insurance also reviewed the incident and classified it as mechanical rather than collision-related. Because this involves a safety-critical steering/suspension fastener failure without warning, I am submitting this report for safety tracking. I am aware of similar owner reports describing suspension fastener or lateral link separation on this vehicle generation in case this reflects a broader pattern.
What component or system failed or malfunctioned, and is it available for inspection upon request? The steering system failed due to corrosion and water ingress affecting both the steering rack and the associated steering wiring harness. These components were replaced by Tesla and are no longer available for inspection. How was your safety or the safety of others put at risk? The steering system is a safety-critical component. Corrosion and water intrusion created a risk of reduced or sudden loss of steering assist while driving, which could lead to loss of vehicle control and increase the risk of a crash. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Tesla service confirmed water ingress and corrosion affecting the steering rack and wiring harness and performed a full replacement of both components. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. The vehicle and steering components were inspected by Tesla at a Tesla Service Center, which identified water ingress and corrosion as the cause of failure. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The vehicle displayed steering-related warning messages prior to repair, including reduced steering assist alerts, which prompted inspection by Tesla service. The warnings appeared shortly before the repair was performed.
Warranty Alignment: This failure occurred at 47.7k miles, well under the 60,000-mile threshold of the Supplemental Restraint System Limited Warranty. Known Defect: This repair is the subject of a specific Service Bulletin (RCM_a078), confirming it is a known manufacturing issue and not standard wear-and-tear. Safety Criticality: The SRS is a primary safety system. Forcing a customer to pay for a known defect on a life-saving system at such low mileage is inconsistent with Tesla’s safety mission. I have already paid the high invoice to ensure the vehicle was safe to drive. Tesla did not consider the goodwill repair request for known manufacturing defect that puts passenger at risk. Such safety related repair should be part of safety recalls.
System error code RCM_a021 "Front left safety restraint system issue" The wiring under the front seat may be damaged due to the "easy entry" function which raises, lowers and moves the seat backward and forwards for easier entry and exit of the car. Safety restraint system or airbags may be compromised in the event of a collision if wiring or controls are damaged. Warning code RCM_a021 appeared every time the easy entry function was automatically started.
I am reporting a safety defect involving a welded rear subframe component. The welded section snapped under normal driving conditions, and this is a safety-critical structural suspension component. There was no collision, misuse, or accident prior to this failure. The vehicle is currently not safe to drive due to the compromised rear suspension structure. I have included photos showing the snapped weld and overall rear subframe area. This appears to be a premature structural defect, not normal wear. I am requesting that this failure be documented and reviewed as a potential safety defect. Additional Notes: This component is part of the rear suspension and is expected to last the life of the vehicle. The failure created a serious safety hazard, and I am not driving the vehicle. I have scheduled a service appointment, but I am filing this complaint to ensure the defect is officially reported.
After 3 prior repairs 2 of which were recalls of the front suspension, control arms. I was driving when me and my 3 children’s life’s were almost taken. While driving on the expressway immediate loss of control of the car shaking while driving to work, I stopped immediately thank God no cars around next to me to crash into. We called for a ride and walked off the expressway. Immediately car was taken to Tesla where they told me they couldn’t help and come back in a few days. The car was later inspected by Tesla where instantly knew the issue and later the report came back where the lateral links on both sides of the front where completely out of socket, the compliance links bushing completely torn. This is critical failure and breakdown of critical safety components that almost took our life. We had moments before this happened and thank God we made it out before imminent life changing things happened. No warning no alerts in the car at any time.
Brakes failed to stop the car. The car sat at Tesla service center for one month with no action from Tesla.My wife rear ended another car. The air bags deployed. No one was injuryed and the other was not damaged. Both people could have been seriously hurt or killed. Car was finally towed to Classic Collision November 24 by State Farm Insurance for repair. Estimate to be repaired January 8, 2026.
The two bolts that hold the front lower control arm on fell out (driver side). Luckily this happened when we were backing out of the driveway and not at speed. There were no warnings lights, just a loud noise from the wheel when it failed. There is already a recall about this problem for the same year and model of my car, but the dealer is saying my car is not part of the recall. Here is a link to the recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My vehicle has developed a rapidly worsening battery performance issue. It loses range far faster than expected, shows inconsistent energy usage, and experiences sudden drops in projected mileage even during normal driving. Charging behavior is irregular, and the vehicle’s energy regeneration is inconsistent. There was no crash, fire, or damage. Based on the symptoms, this appears to be a potential battery or propulsion system defect. The issue continues to worsen and affects the safe and reliable operation of the vehicle.
Lower lateral link , and front lower compliance link and upper control arm assembly all broken and needed repair. Tesla service shop confirmed lower links were broken on both side, causing major safety concerns. They said it needed to be fixed or car could not be driven. This is a WELL DOCUMENTED issue all over the internet. The shop confirmed and said this repair is made all the time, and typically needs to be performed every 30,000-50,000 miles. The car has not been abused, only normal driving. The problem started as a squeak coming from the upper control arms and turned into a clunk when accelerating. How has a recall not been issued? People have been talking about this issue for years. Tesla acts like the front suspension is a consumable part like a spark plug in a ICE car. really? the front suspension should be rebuilt as often as every 30k miles?
On October 25, 2025, the vehicle suddenly displayed an alert stating that the front left safety restraint system required service. The failure involved the front left seat harness, where a broken wire connected to the lap pretensioner squib caused the restraint system to malfunction. As a result, the driver’s seat belt pretensioner may not deploy correctly, putting occupant safety at significant risk in a crash.  There were no warning signs prior to the alert. The problem was inspected and confirmed by a service technician, who documented the broken harness wire and noted that the harness inspection failed before replacement. The defective component was removed and replaced, and the alert cleared after the repair. The part is available for inspection if needed.  This failure affected a critical safety restraint component, occurred without prior symptoms, and created a situation where the primary seat belt system may not function as designed.
The contact owns a 2019 Tesla Model 3. The contact stated that while driving at undisclosed speeds, the indicator, self-driving feature, and music sounds were inaudible. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 111,000.
Tesla remotely disabled Supercharging access on my vehicle without any warning, safety errors, or mechanical problems. The vehicle charged normally for months, including recent Supercharging sessions, and still operates safely. Tesla stated Supercharging was disabled due to a “salvage” title and now demands a $1,900-$2,400 “inspection” to restore access, with no diagnostic evidence of any issue. This appears to be a remote software lockout of a critical charging feature without a safety justification. It limits safe operation and access to public charging infrastructure. I request NHTSA investigate this policy as an unfair and potentially unsafe manufacturer action.
My car has same symptoms as previous recall and Tesla is denying repair
My Tesla displayed fault code RCM-A056 (Front Passenger Safety Restraint System Fault). This error disables or compromises the front passenger airbag/occupant restraint system. The fault appeared without accident or damage, and Tesla has declined to cover the repair because my Basic Vehicle Limited Warranty has expired. This is a critical safety defect because it prevents the front passenger airbag system from functioning properly in a crash. Tesla has issued recalls and service campaigns related to restraint control module calibration, and many owners have reported the same fault code. I am filing this complaint so NHTSA can investigate whether this is part of a broader safety defect trend and ensure Tesla repairs these failures regardless of warranty status.
The contact owns a 2019 Tesla Model 3. The contact stated that his wife was driving approximately 30-40 MPH at night with Full Self-Driving(FSD) mode engaged. The contact stated that the driver was exiting the highway to merge onto another highway that would close intermittently. The contact stated that the driver briefly looked at the navigation screen, and the vehicle suddenly crashed into the first highway closure gate, and the windshield shattered. The vehicle then crashed into a second highway closure gate. The contact stated that the Full Self-Driving(FSD) mode failed to operate as needed to prevent the collisions. The driver was able to stop the vehicle by depressing the brake pedal. The vehicle stopped in the middle of the highway, and there was no oncoming traffic. The contact's daughter was occupying the front passenger's side seat during the incident. The driver called 911, and the police officers arrived at the scene. A police report was filed, but the police report number was not available. The air bags did not deploy. There was no injury sustained. The vehicle was towed to a tow yard, where it was under evaluation. The contact related the failure to NHTSA Action Numbers: PE25012(Electrical System) and PE24031(Electrical System). The contact attempted to contact the manufacturer via phone, but the manufacturer was unreachable. The vehicle was not repaired. The failure mileage was 111,725.
Safety restraint defect
Vehicle in front stopped suddenly. The car gave NO alert AND did NOT stop whatsoever. The tesla collided with the vehicle in front. **I have dashcam footage of the incident
Vehicle: 2019 Tesla Model 3 Dual Motor VIN: [XXX] Mileage: ~84,041 Software: v12 (2025.32.6 e575ed98d527), FSD Supervised v12.6.4 Date/Time: [XXX], ~[XXX] Location: [XXX] Incident Description: While operating Autopilot, I was stopped at a stop sign preparing to turn right. I lightly pressed the accelerator to prompt the turn. At that moment, the vehicle would not respond to steering or braking input. Despite applying full force on the steering wheel and brake pedal, the car continued straight ahead and struck a street sign. This represents a loss of manual override — I was completely locked out of steering and braking. Prior Behavior at Same Location: On prior occasions using Autopilot at this same intersection, the vehicle would attempt to make the turn but then immediately steer itself into the breakdown lane. I had learned to expect this and was prepared to take over. However, in this most recent incident, the vehicle did not allow me to take over at all, which created a far more serious hazard. Result: •Vehicle damage (front bumper, sensors) •Significant safety risk if pedestrians or cross traffic had been present •Demonstrates that Autopilot can both mis-execute turns and, critically, fail to relinquish control when the driver intervenes Action Taken: •Scheduled Tesla Service (Cherry Hill, NJ – Oct 7, 2025) •Requested Tesla to preserve all telemetry, camera footage, and Autopilot logs •Reported to my insurance carrier as a suspected manufacturer defect Request: I am reporting this as a serious safety defect. A system that prevents manual override of steering and braking is unsafe and could cause severe injury or death. Please investigate Tesla Autopilot’s behavior at this location and in similar right-turn scenarios. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Front left safety restraint. Airbags won’t deploy due to this issue.
See attached document for complaint.
Front passenger safety restraint system fault - this seems to be very common issue on Tesla Model 3 where I'm told some wires or sensor is pinched on the seat when the seat is reclined too far back or forward. It could cause an issue with the airbag misfiring or not firing at all during an accident, leading to death. I think this needs to be investigated immediately - this is a common issue and Tesla is not repairing for free. They're quoting people with a "filter" fix which is a band-aid fix only for about 300$ (Tesla says there is 50% change this will fix it) or they want us to replace the whole seat with the sensors that cost close to 1500$. Even with the new seat, the issue has come back few times for many people.
Driving as normal when an alert for a front passenger safety restraint system fault appeared. It went away on its own. I thought it was a software glitch. It would periodically reappear, then go away after a driving session. Last week it persisted between sessions. I learned that if the seat was moved slightly forward or back, then the alert would go away. I scheduled a service with Tesla. Tesla advised that the entire car seat and airbag would have to be replaced for $1800. This is a ~50,000 mile car with no collision history. It's just out of warranty. Tesla refuses to tell me if the car will safety function in an accident or not. The alert is gone, but I have a service estimate that says the car has all of these problems. Major safety concern.
There is an error with my car's Occupant Classification System (OCS) which is giving me an alarm of "Front Passenger Safety Restraint System Fault". Tesla only "fix" is to replace the OCS with what seems to be a newer version. You can tell it is a new version because they are also telling me I need to replace my airbag as my current airbag is not compatible with the new OCS.
Front suspension has lost lower lateral link and bolt. There was a recall on this back in 2023 for our year and model but our car was no selected. Clearly it should have been as the suspension has failed. Please see invoice from Tesla attached. This should be taken care of by Tesla as it is a known issue.
I am reaching out to report a high voltage isolation issue with my 2019 Tesla Model 3. Tesla determined the issue was caused by external factors such as grime and road salt corroding the battery seals, leading to an internal isolation fault with the high voltage battery. They deemed it out of warranty, with an estimated repair cost of $13,155.30. When I asked what preventative maintenance could have avoided this, Tesla only referred me to the owner’s manual, which simply instructs users to clean the car’s exterior. No specific maintenance regarding battery seal inspection or corrosion prevention was provided. Records from our local car wash subscription show the car has been washed regularly (at least 66 times since January 2024). The previous owner also had brake lines replaced due to corrosion under warranty, during which Tesla removed the battery in March 2023. In October 2024, the rear drive unit was replaced under warranty, yet no mention was made of battery seal corrosion during any of these service visits. At no point has Tesla’s maintenance guidance or service process addressed checking the seals for corrosion in regions where road salt is heavily used. I believe this omission creates a potential safety concern, as seal corrosion in a high voltage battery could lead to failures or hazards without prior warning. The Vermont AG Consumer Assistance Program recommended I contact your office for further assistance. This issue appears to be part of a broader pattern where Tesla attributes failures to “environmental factors” without advising owners of any specific preventative maintenance, effectively avoiding warranty responsibility while leaving potential safety issues unaddressed.
My vehicle displays a persistent warning: “Front Left Safety Restraint System Fault.” A technician told me this fault relates to the driver seat sensor and is the same defect addressed by a previous NHTSA recall. However, I’ve confirmed that my VIN was not included in that recall. Despite the recall fix being implemented for some vehicles, my car still has this safety restraint fault with no resolution offered. This ongoing problem concerns me because it affects the proper functioning of the vehicle’s safety system, and I fear that my vehicle’s defect remains unaddressed. I request that NHTSA investigate this issue, as it appears the recall did not cover all affected vehicles and that Tesla’s recall scope may be insufficient.
Passenger Restraint System Fault causing the system not to sense the presence of front passengers. This could possibly lead to safety systems for the passenger to not work in the event of a crash.
The contact owns a 2019 Tesla Model 3. The contact stated that the passenger's side air bag warning light was illuminated. The vehicle was taken to the Tesla Service Center, where it was diagnosed and determined that the passenger's side seat sensor had failed. The seat was replaced with a new seat; however, the air bag warning illuminated after the repair. The vehicle was taken back to the service center, where the contact was informed that the technician had failed to install the module connected to the air bag during the previous repair. The seat replacement was performed a second time; however, the failure persisted, and the contact noticed that the seat was not installed correctly. The contact requested for another service through the Tesla App, but the request was denied. The contact was informed that the vehicle was repaired, and the notification of the failure was due to a glitch in the system. Additionally, while driving at various speeds, there was an abnormal creaking sound coming from the front suspension. The contact stated that the sound became louder while turning. An appointment was scheduled with the Tesla Service Center. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
The vehicle’s front suspension began making loud squeaking noises and felt unstable while driving, especially when turning or going over uneven surfaces. At times, the vehicle does not make a proper turn and almost feels like it loses grip, which is extremely unsafe. I brought the vehicle to a Tesla service center. After inspection, Tesla provided a service estimate and documentation confirming the failure of the front lower lateral links — the exact part and condition described in NHTSA Safety Recalls 21V835000 and 23V235000, which cover defective front suspension lateral link fasteners on this vehicle make, model, and year. Despite the clear match, Tesla did not recognize the repair as recall-related and categorized it as a customer-pay service. This raises concern that some affected vehicles are being excluded from proper recall coverage, despite experiencing the same safety defects. There were no warning lights or alerts prior to the failure. The issue was confirmed by Tesla and the part is available for inspection upon request.
My vehicle was working fine when Tesla issued an over-the-air software update recently. The next day, my backup camera was not working. The back up camera is required for this vehicle under FMVSS 111 and is otherwise essential for this vehicle due to limited rear vision through the rear window. In addition, GPS/navigation stopped working, the windshield wipers did not function on certain settings and the display was at times not legible, presumably because it believed it was a different time of day and was in the wrong mode. There are likely additional issues that have not revealed themselves yet. I took the vehicle to the local Tesla Service Center on July 25, 2025. They confirmed the reported issues and said it was a problem with the software update, which they would perform onsite while I waited. The service center personnel also stated this was not a firmware issue or anything to do with my car and that it was just the software update. After a few hours, the personnel reported they could not get the update to install and asked that I bring the vehicle back the following week for further diagnostics. Before I brought the vehicle back, I was sent an invoice for approximately $2,300 for replacement of on vehicle's computer. I brought the vehicle back today, July 29, 2025, and asked them to perform the onsite diagnostics they wanted me to bring the vehicle back in for and did not agree to pay for the computer replacement. I also informed the Tesla personnel that, at a minimum, the the back up camera failure is a safety related issued covered for this vehicle under FMVSS 111 and that they were not permitted to charge me for fixing it. The vehicle warranty period recently expired but it is well within the 10-year date of manufacture. Other issues with the vehicle may also qualify as safety related, but the back up camera is clearly one - Tesla recently issued a recall for this very same problem impacting the Model 3, but the recall did not include my model year.
The rear camera on my Tesla intermittently fails when shifting into reverse. Additionally, the rear trunk will not open using the in-car release button, mobile app, or key fob. A warning appears stating the function will return on the next drive, but I am often forced to use the emergency release to access the trunk. I believe this may be related to a prior recall involving the rear trunk harness, but when checking my VIN, no active recalls appear. Tesla service also reports no recalls on file. I am also receiving an intermittent fault message regarding the front passenger safety restraint system, stating that service is required. This is a serious concern, as a malfunctioning restraint system may fail to protect occupants in the event of a crash. Tesla has given me an estimate of $225.00 to address the safety restraint fault and $495.27 to repair the trunk/rear camera issues, with a total cost of $739.60 including taxes. I believe that safety-related repairs, especially those involving airbag and restraint systems, should be covered by the manufacturer and not passed on to the vehicle owner when not due to misuse or damage. The passenger restraint fault poses a direct safety hazard in a crash. The rear camera issue, while less severe, still impacts safety, as the camera provides a wider and clearer view than mirrors alone. I am asking NHTSA to review whether these issues are safety defects and whether they may be connected to known problems or recalls not applied to my vehicle.
There has been a consistent warning "safety restraint system fault rcm_a021". My initial investigation pin pointed to the harness pinched by the seat. Tesla service center diagnosed and required to replace FIRST ROW SEAT HARNESS ASSEMBLY - LEFT HAND (see attached service estimate). The safety restraint system related issue put every Tesla's driver at risk and thus should be recalled.
Seatbelt pre-tension system fault (RCM_a021). Can be cleared by adjusting seats sometimes, but remains constant at my current seat configuration.
Tesla wants >$750 to "fix" a bug it sold in the car, & won't turn off the beep that happens every 5 minutes of driving, telling us that their sensor is defective. They want us to pay to tear the seat apart so they can replace the entire sensor. This error is happening in most of their vehicles (at least 2019 Model 3's). It's probably a Malfunctioning Occupant Weight Sensor (which determines if someone is in the seat and dictates whether the airbag should deploy). This fault triggers the painful loud beep/warning every 5 minutes of driving, & may disable the airbag in a collision. Tesla's systems rely heavily on software, & it may be a glitch or bug, but they say they can't fix it w/o making us pay to take out the seats. Or it may be Wiring and Connection Issues. (We have just 35,000 miles on this vehicle.)
[XXX]- [XXX]am. Trying to park in YMCA located in camp hill PA. Took soft right turn to park. Car accelerated instead of recognizing break, which I applied when I see it accelerating. Then I left break so it can take emergency break that didn’t happened it keep going and cross over the parking curb about six Torah inch high and went in a ditch. I did not hurt but car front damaged. Tesla was informed and they have the log of the time but told they don’t see any issue. My insurance is paying all the expenses. This was the third incident where car did not tool emergency break itself or recognized the break. I did reported last incident to Tesla. It only happened three times in last six years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
* The AEB engaged when it shouldn't have. Yes. * Yes * No. * Yes, Tesla remotely told me that the error codes in my service menu had nothing to do with the AEB engaging when it wasn't supposed to. The problem has been reported to Tesla. * None. On [XXX] a car stopped suddenly in front of me and my AEB engaged when it shouldn't have. My car is a Model 3 Performance and it can stop much faster than most cars. The car behind me came inches from hitting me and my dog and myself were thrown violently forward. This is a *MAJOR* safety hazard and could have caused an accident and has caused accidents in other cases. [XXX] This thread has videos of the incident. There was around 20 feet between my car and the car in front of me when the AEB stopped my car. My foot was already on the brake and I was in the process of stopping at a reasonable rate when the AEB suddenly engaged. I could feel the ABS engaging. This happened another time about a month ago. A white box van two cars in front of me slowed down and turned right and the AEB engaged even though there was no need for it. Tesla has the ability to turn off the AEB but you have to do it each time you drive. Please require Tesla to make the AEB on/off choice sticky so you don't have to turn it off each time you drive. Also please make Tesla fix their software or disable AEB on their cars. Recent accident where AEB caused an accident. [XXX] Other incidents where AEB engaged almost causing an accident or caused an accident: [XXX] [XXX] Please do Google searches to find the rest. Thanks! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Tesla has just informed me about a safety concern on the 2019 M3 They explained that despite of the car not giving me a notification, it is showing on their end that my car has an airbag safety concern and by law they have to tell me. So I asked why this recall is not being addressed and fixed by Tesla. They told me that is my choice and if I choose to be safe I have to pay. This is not acceptable. Recalls that fail the nhtsa standards need to be accounted and addressed by the manufacturer. Please assist I find interesting that I didn’t receive a notification but they have and we all know that notifications can be manipulated by Tesla.
We have recently incurred an alert that comes on as it pleases and has no rhyme or reason for popping up with passenger airbag restraint issue. Tesla is wanting to charge us over $900 to fix this issue yet this isn’t an us issue it’s a them issue. They installed a faulty airbag sensor which now requires the replacement of sensor, airbag, and harness as well as a software update. I have seen thousands of complaints online in regards to the same error code. This is something Tesla needs to take ownership for. This isn’t a wear and tear item, these airbags have never been deployed, so why are we being punished! Recall these cars they are a hazard
For the last few weeks while driving, my car will automatically put itself into FSD with out me authorization. Mean I will we driving and the car will just put itself into FSD. This has happened about 15-20 times over the last 2-3 weeks. Tesla wants to clean the front camera? Which makes no sense and charge me for it. If the front camera was obstructed, like in the case of fog. The car would alert me that it could not due to being obstructed, which isnt the case.
Started getting intermittent RCM_a056 faults stating "front passenger safety restraint system fault". Apparently this can be a safety issue as the airbag may not deploy and seems to be a common issue reported by owners. Tesla is charging owners to fix this safety issue, which in some cases is completely replacing the full seat and airbags. Instead, this should be covered under recall or bulletin fix.
Around February or March of 2025, my Tesla Model 3 (year 2019) began to flag an electronic warning for a passenger occupancy sear sensor and recommended immediate service. The sensor and warning did not stay on and would only appear intermittently. I still decided to service the vehicle and took the car to the manufacturer service center closest to me in May 2025. I was quoted for $500-$600 to repair the sensors. Later the quote was updated to over $1,200 because the new sensor was “not compatible” with the old air bag. It seems like Tesla intentionally or knowing used an updated sensor either because the old sensor was known to have issues or because of refreshed models but then did not ensure they used a part that worked with their existing model cars. This seems like a major safety issue and requires customers to pay twice their expected repair cost in order to ensure basic required safety functions work on a 6 year old car. I clarified with the service advisor that if I did not replace the airbag that they would not deploy in a collision and they affirmed my understanding which forces me to have to replace the airbags on a 6 year old vehicle for no reason other than Tesla’s poor safety planning.
RCM_a021 Front Left safety pretensioner becomes loose after moving seats, tesla refuses to fix this safety issue because there is no recall for this, regardless of how many people complain about this issue being a common problem in 2018-2020 model 3 Tesla
Phantom braking (as it's referred to by experts) happened to me twice on the highway using Traffic-Aware-Cruise-Control. Very scary. I was on cruise control going 60 mph when suddenly my car braked suddenly and inappropriately, losing at least 20 mph in a split second before I was able to slam on the accelerator and prevent an accident (rear-end collision). This happened TWICE in the course of 5 minutes on the same highway! There was no obstruction in the road, no cars moving into my lane, nothing but normal road conditions, when it occurred. From my research, this is a huge problem with Tesla vehicles that thousands of individuals are loudly complaining about online and now in court cases in the country. I see there are thousands of reports to your organization about this, but it says you have only complaints from 2021 and later years. However, I have a 2019 and it's happening to me. And it's happening to every single model year out there, just from researching and talking to Tesla owners. This is a major safety hazard, plain and simple. I was inches of being in a rear-end collision, and drivers behind me are extremely upset and vengeful on the road after an incident like this (understandably!). Because of this I fear for my safety and well-being on the road using Tesla's cruise control features. Very disappointing. Above for the ADAS option, I wasn't able to select 2 options, but "automatic emergency braking" is also applicable here as that is what happened. Somehow Teslas are falsely activating emergency braking during cruise control!
The brake lines have completely failed on my 2019 Tesla Model 3 due to rust / corrosion in the drivers side front wheel well. Fortunately failure was caught before an accident occurred. Had I not caught this failure, at highway speed this could have resulted in a very bad accident putting me and my family in danger. After the failure occurred the vehicle indicated it had low brake fluid and that it should be taken to a Tesla service center. I had two different Tesla service centers review the brake line failure, and inspect the remaining brake lines. Both service centers denied that the brake lines were covered under warranty. After connecting the second service center with a Tesla shop in the New England region the Tesla service center agreed to cover replacement under good will. While this is a positive outcome the failure of the brake lines has also identified massive corrosion issues on the battery, subframes, and bolts holding critical components together. I've been informed that removal of the sub-frames and battery may result in the battery being deemed faulty. This is due to corrosion found at the edges of the battery which may result in failure of the required battery pressure test. If the battery is faulty it will need to be replaced and is also not considered under warranty. The estimate for replacement is $23k which would mechanically total this vehicle. Battery corrosion is another safety issue, since the battery is designed to be sealed removing moisture from being able to penetrate the battery cells. Corrosion both on the battery pack and battery cells could contribute to failure of the battery pack while driving.
The front passenger seat’s OCS required a service bulletin application, involving a retrofit of the seat belt reminder sensor and component replacement, confirmed by a Tesla technician. The repair likely falls under TSB SB-19-20-003 (2017-2019 Model 3), addressing OCS electrical interference causing airbag indicator issues, which can affect seat belt reminder functionality. The TSB involves retrofitting parts My 2019 Model 3 (39,140 miles) needs an OCS repair per SB-19-20-003, a known safety issue from 2019 affecting airbags and seat belts (FMVSS 208). Since it’s a manufacturing defect and a safety risk this should be under a recall.
The contact owns a 2019 Tesla Model 3. The contact stated that while driving on several occasions at various speeds, the air bags warning light illuminated and the message "Front Passenger Safety Restraint Fault - Service Required" was displayed. The vehicle was not diagnosed or repaired. The vehicle was taken to the dealer where it was diagnosed that the front passenger seat occupancy system had an internal fault and the bolts, knee and passenger air bag bolts, bolt mat, passenger air bag, harness retaining clip, front row seat harness assembly, right hand, front row seat belt reminder sensor box, front row occupancy sensor needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Back window spontaneously cracked. Much of the back roof is this glass, thus I am concerned that in an accident will that tempered glass hold up
A warning alert message popped up stating “RCM_a056 Front passenger safety restraint system fault”. I contacted Tesla dealer and they said at is out of warranty after 5 years and my car is 6 years old. On searching internet I noticed several people have same issue. Tesla said there is no recall at this time. Since this is a safety critical system which affects the air bag deployment, can NHTSA investigate and see if this can become a mandatory recall. Tesla are quoting $1130 for repair!
Passenger safety restraint system fault is occurring and Tesla service has noted this is a very common issue on the vehicles. It poses a risk to whoever is sitting in the seat since safety systems may not work or deploy airbags.
When cruise control or self-driving systems are engaged, there have been numerous times when the automatic emergency braking system mistakenly slowed the car suddenly. At 70+ mph, this is incredibly dangerous. The AEBS apparently sees shadows as dangers. Fortunately, there has never been an instance when another vehicle has been close behind.
Passenger safety restraint system fault warning keeps alerting on the display screen. I contacted Tesla about the situation and they want to charge me for the fix. This is a safety issue and not a mechanical issue
passenger safety restraint system light came on, Tesla says to fix needs to install OCS filter module and replace existing OCS sensor because its not compatible with existing OCS sensor...cost is $806....there are no broken parts in my car. according to Teslas service bulletin Sep 21, 2020 this problem is caused by electrical interference in the seat harness causing the airbag restrain system message on screen due to faulty design.....Tesla says i need to pay for it because car is out of warranty, i say its a faulty design and they have to fix free. this should be a recall because Tesla is aware of many of same problems that make the airbag inoperable. from the bulletin "On some Model 3 and Model Y vehicles, the Occupant Classification System (OCS) signal might be affected by electrical interference in the seat harness, causing the airbag indicator to display on the touchscreen." Tesla has been aware of the problem for 4 years at least.
Some 2019 Tesla model 3’s recalled due to lateral and control link issues. Problem seems to be more wide spread. Exactly same problem is apparently happening with my car - also a 2019 Tesla model 3, but not covered for some reason.
My 2019 Tesla Model 3 (RWD) began alerting error messages on the primary dashboard screen saying "Steering assist reduced. Steering may require increased effort." and "Lane Departure Avoidance features unavailable", followed by the power steering going out completely. Steering required significant effort, which was dangerous while turning through intersections or navigating parking lots, and almost caused a collision with other cars. The error goes away after parking the car and powering it off and on again, but reappears after driving short distances (anywhere from 5 to 30 miles). With the error on the screen, sometimes the power steering appears to work without increased effort (but with Lane Departure Avoidance unavailable), but other times the power steering is completely disabled. I received no warnings or alerts prior to the error messages and behavior I described above. I scheduled an appointment with Tesla Service (Plano-Lexington Drive-Service 300 Lexington Dr Plano, TX 75075) through the Tesla app, and after it was accepted, the app asked me to approve a repair estimate of almost $3000 to "remove and replace the steering rack". The replacement item is listed as "STEERING GEAR - LEFT HAND DRIVE (1188832-00-B)" with a unit price of 2,260.00. I contacted Tesla Service and asked if they would just do a diagnosis first to inspect the car, and they agreed and reduced the estimate to just a $215 diagnosis. The morning of my appointment (Jan 17th, 2025), Tesla Service sent me another new invoice for $3,176.36 for a complete steering rack replacement. When I arrived at the service center, the tech said they inspected the logs remotely, and found the steering rack was failing and needed a complete replacement, before even looking at the car in person.
The rear driver side passenger seat belt buckle abruptly stopped latching, there is no debris in the the latch mechanism.
Sep 2022 Tesla Model 3 brought in for noise when steering wheel is turned. Was told it was the control arm. Left and right arms both replaced. Mileage - 53247 Jan 2025 Tesla Model 3 brought in for heating issue and for similar noise when steering wheel is turned. Service rep said lateral links needed replacing. Mileage - 85321 Control arms and lateral link replacement at 53K and 85K, respectively, seems highly irregular. I have checked several online forums and found many other Tesla Model 3 owners having similar complaints. I have now replaced a significant portion of this vehicle's front suspension. We have owned 7 other vehicles, all purchased new, over the last 20 years. We have kept those cars between 150k - 200k miles and only 1 of those cars required this type of work, which was performed on a 2011 Jaguar XF at 160k+ miles
Two major safety issues need to be reported: 1) The left front lower control arm falling off in the middle of driving, caused car wheel stuck on a traffic street (luckily it was off the freeway 5 minutes ago). The long bolts connected the lower control arms were loss due to the defective design (the bolts are screwed upward vertically, falling off is definitely just a matter of time). I found there was a class action against Tesla due to this problem (it is referred to Model X and S) 2) The other major safety issue I encountered as I turned on the “advanced autopilot “ feature, the car could break suddenly without warning on the freeway. There were no cars or obstacles in the front. I researched online and found many Tesla owners have experienced this so called “phantom breaking” problem as I had (I had experienced this unsafe auto breaking randomly since I have driven this car)
The airbag and seat belt system on the driver's side is faulty, which may result in an unsuccessful deployment of the airbag should I get into an accident. This is an immediate safety concern, yet Tesla would like to charge me over $400 to remedy the situation. That's why I'm reporting this as a safety recall so that no other owner/ leasee faces this risk or financial burden.
We own a 2019 Tesla model 3 which had a left front headlight stop working (headlight, turn signal, and daytime running light). As soon as the headlight went out the windshield wipers stopped working. The vehicle does not have fuses but the headlight and wipers share a wiring circuit. I thought it might be a coincidence but found several of the same issues on a google search. It is beyond ridiculous that lowing a headlight at night would cause your wipers to stop working. Its bad enough to have a reduction in visibility due to a light going out but to have the windshield wipers tied to the headlight causing them to stop working is nothing short of reckless. The warning stating the turn signal needed to be serviced and to make an appointment came on when the light stopped working. I own an automotive repair shop so I ordered the headlight assembly and installed it, the lights then worked and not surprisingly so did the windshield wipers.
The accident happened in a parking lot. There was a tap of the bumpers going really slow. The passenger in the Tesla is claiming whiplash. The car is not safe if it cannot take a slight bump on the fender in a parking lot.
Hello. A recall was issued in 2022 on my vehicle. There was an issue with the wiring harness that would sometimes cause the rear camera feed to be dropped when opening and closing the trunk. According to Tesla, this issue was fixed in 2022 is therefore no longer subject to being fixed again. This issue is occurring again and Tesla is refusing to fix the issue without me paying for it. As this was a recall item, that is reoccurring. I feel that as a safety component that can drop out the rear camera/cross traffic detection system. This is a serious safety concern. NHTSA campaign number: 21VO0DO00. Tesla's own number for this recall is SB-21-17-008.
I along with many people online have reported the occupant safety restraint system having an issue and setting off a fault. I took it back several times on a warranty to Tesla. However, they were unable to replicate the air. Now the air is started again. the car is out of warranty and Tesla wants $2000 now to put in a new airbag new occupant sensor and clip. This is absolute ridiculous, and has really undermined my faith in Tesla. They should not be having occupant faults.and not fixing it.
The contact owns a 2019 Tesla Model 3. The contact stated while driving at an undisclosed speed, there was an abnormal squeaking sound coming from the front suspension. The sound was heard while making a turn. The vehicle was taken to the dealer where it was diagnosed with a failed upper control arm. The contact was informed that the upper control arm needed to be replaced. The vehicle was repaired. The contact stated that five days later the failure reoccurred. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that while the vehicle was at the dealer for a scheduled service appointment in May 2024, the vehicle was diagnosed with a failed suspension lateral link needed to be replaced. The contact was informed that the suspension lateral link needed to be replaced. The vehicle was not repaired. The contact was informed of two recalls, NHTSA Campaign Number: 23V235000 (Suspension) and NHTSA Campaign Number: 21V835000 (Suspension); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 40,775.
Driving on Hwy 8 (Houston Beltway), going west, dog came out from left side, Tesla auto pilot was engaged and did not detect collision with the dog. Car did not stop, did not alarm, dog was hit, my front bumper was damaged, and car kept on going.
I’m at the Tesla service center and Tesla is refusing to perform recall work without payment/diagnostic time. Even though Tesla’s website and notices states that they will perform recall work free of charge they are in fact refusing to perform recall work free of charge. They are mandating that I be charged diagnostic fees for them to determine whether they will perform the recall work as of 11/13 at 7:15am per Marc the service advisor at Tesla Service Center Kearny Mesa.
It brakes at highway speeds of 70 without reasons on cruise control and FSD. Happened three times on highway 46. It can be very bad if there was a car behind me. This happened to me through all these years since 2019.
I was driving with food donations from my local shop to deliver them. I was about to turn left to go onto a different street when the car showed a notification that read "Steering Assist Reduced. Steering may require increased effort". It was incredibly hard to turn the steering wheel, left of right. If the car is moving very slowly is becomes increasingly harder to turn it, making it almost impossible to park.
The OCS filter (occupant classification sensor) failed causing a “passenger restraint system fault”. This is simply a poorly designed component that fails. It is extremely common. The repair was quoted at nearly $2000 because the airbag and module have to be upgraded alongside it. Tesla sold a bunch of cars with a faulty $15 sensor, and is forcing $2000 worth of repairs just to get the passenger safety system to work.
I am submitting a complaint regarding an unresolved safety issue with the front passenger restraint system in my 2019 Tesla Model 3 (VIN: [XXX] ). Since February 2024, I have encountered recurring alerts for this system, despite multiple service visits to address it. Service History and Concerns: The initial repair attempt on February 27, 2024, involved Tesla replacing the Occupant Classification System (OCS) filter module. However, the alert returned shortly after, showing the issue was not resolved. On October 14, 2024, I returned to Tesla, where they quoted $1,800 for further repairs, claiming my general warranty was expired. Their records indicate that this failure directly impacts the front passenger’s safety restraint, making it a serious defect. During a follow-up visit on October 23, 2024, the issue was confirmed but left unaddressed unless I paid out-of-pocket. This recurring fault poses a critical safety risk, as a defective restraint system compromises passenger protection in a crash. Tesla’s refusal to provide coverage, despite prior similar recalls for restraint systems, suggests a pattern of shifting safety costs onto consumers. I request the NHTSA to investigate this fault’s prevalence and require Tesla to provide a remedy that upholds passenger safety. Thank you for your attention to this serious issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Upper control arm unit is defective on most model 3's. This has been reported by thousands of Tesla owners. After 50,000 miles the upper control arm will fail due to being assembled incorrectly, which causes a hard time driving the car and causing a strange sound in the suspension which can cause a risk in driving and increase the likelihood of an accident.
I see in today's news that the NHTSA is investigating Tesla's FSD due to accidents in poor visibility, but the articles I've read are not discussing another visibility issue that may actually be more widespread. I already reported concerns with Telsa's FSD in incident 11618812, but I forgot to mention another issue I believe is crucial to the success or failure of Tesla's FSD, and I am surprised to find that nobody is talking about this serious flaw. Because Tesla's FSD relies on camera video only, the vehicle is blind in the dark. I live in a rural area, and on some roads without streetlights or other vehicles nearby illuminating the areas around the vehicle, Tesla's FSD falsely assumes that the side and rear facing cameras are obstructed because they cannot see in the dark. This was also an issue when my son and I drove home through the night from South Carolina. When we hit North Carolina on [XXX] in the middle of the night between cities and no streetlights, traffic was sparse so there was nobody behind or to the sides of the vehicle. Every few minutes, FSD falsely warned us that the cameras were obstructed, and alerted us that FSD's capabilities were limited. One point of view is that there was nobody there so my car was clear, and FSD could assume that everything is okay and suppress the warning, but what if the driver of the other vehicle at night failed to have their lights on? And how will FSD ever know that the camera is obstructed, or is in pitch dark? Take an average of the low light across multiple cameras? Is that risky? In my opinion, Tesla's FSD cannot rely on video alone and either needs to use LIDAR, night vision, or 3D radar to see more accurately around the vehicle in poor visibility conditions. The answer to low light, bright low sun, fog, or dust is probably the same solution. But we were all promised FSD, so will Musk upgrade the hardware in our cars at Tesla's expense, or expect all of us to pay for the upgrade to get what we were all promised? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have been an owner and fan of Tesla’s FSD for 5 and 1/2 years. Even though Tesla has repeatedly missed Elon’s promised delivery dates, I’ve remained an advocate. I am a Sr. Enterprise Architect and have a Masters in Software Engineering. I know how difficult a problem like an AI-based FSD is to solve, so I’ve been cutting Elon some slack on his constant over-promising and under-delivering. My daughter goes to school over 800 miles from home, and I’ve used FSD to do over 90% of the driving taking her to and from school, and it’s done pretty darn well, but the latest two versions I’ve received over the last few weeks have been so bad, they are dangerous in my opinion. Issues like panic braking for no visible reason, and today my car made an unexpected lane change across two lanes, cutting off a rapidly moving truck in the fast lane, all requiring me to take control. I now have interventions every few minutes, sometimes only a few minutes from engagement. With Tesla’s focus on “Robotaxi Day,” I am concerned that the demo may be more smoke and mirrors, because the latest version of FSD on my car is nowhere near ready for prime time. Can Tesla fix this? I’m sure they can, but this software version was definitely rushed out too soon, probably because Elon put heavy pressure prior to their big Robotaxi event. My wife has a Model Y with FSD behaving the same way, so it is not isolated to just my car. If Robotaxi Day is a smash success, they are either running a hardware or software version my 2 cars do not have, or they demoed in a very controlled environment. But here’s another issue. We’ve all been promised a working FSD. If Tesla found that level 3 hardware cannot deliver, and if Elon has to eat crow and embrace LIDAR, for example, there will be a class action against Tesla from owners stuck with an FSD technology that is not safe and doesn’t deliver on Elon’s promises. I doubt Tesla will upgrade all of us to hardware that works. Then what? My FSD is v12.5.4.1.
Front left safety restraint system fault alert which requires service from Tesla service center. Tesla is charging $360 before taxes to fix this issue which seems to be an ongoing issue for many Tesla owners. The cost should be on the company since it’s a safety concern.
Front left safety restraint system fault/Service is required
steering rack failed due to water intrusion connector integrity failed
Lateral links failed. It was exactly what was described in this recall. However my car was not part of the recall because it was manufactured outside the date range. Recall affected until Mar 2019. My car was produced maybe a month or two afterwards. [XXX] The fastener became loose and the entire lateral link popped off. This happened in the parking lot and the entire car dropped 3 inches. Had this happened on the freeway it would have been much more dangerous. Problem was inspected by Tesla and Tesla said they were not at fault. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driver Seat belt system(Front left safety restraint system fault) Error code: RCM_a021 with this error, there is a message/symbol showing as no air bag available on driver side. error message has been showing for a week now.
There is a common warning message on Tesla Model 3 and Y that states “Front Passenger Safety Restraint System Fault” I just received it on mine. Tesla service advised that the passenger airbag and safety system may not function in the event of a crash. I searched online and can see in forums that many people receive this warning. Tesla also confirmed that if someone receives this message while driving and then they get into an accident during that same drive, the airbag may not work. This is a HUGE safety issue, and Tesla should be held accountable.
The suspension front control arm and lower links were all bad and had to be replaced. One day, our car started making this terrible clunking sound, so we brought it in. They charged us $1,800 to replace the whole control arm/link system. I have seen that this is a common problem. I have heard that the issue is known by Tesla as a defect because they put in bad control arms in the early models of Tesla that are known to go bad. We were told that if we did not get them replaced, they could go out while driving and cause us to lose control of our vehicle.
Over the last few days, an alert has come and gone numerous times indicating a fault of the front left safety restraint system. As of today, the alert persists and does not go away. The computer reports an error code of “RCM_a021 Front left safety restraint system fault. Service is required.” Additionally the airbag indicator is illuminated, which I believe means that it is disabled because of this error.
There have been a number of Tesla’s coming back to the dealership due to a left or right pseat restraint error, which is the seat restraint module failure or even pinched wires that have not been secured properly during manufacturing. This is a safety issue that Tesla needs to correct as they are charging customers between $460 and $1500 to be repaired and these faults end up coming back time after time. Any other car manufacturer would replace on a recall.
Front control arms have zero to very little grease, this causing components to friction and cause loud squeaking sound. Tesla is charing nearly $300 to change out the control arms which are the same as what's currently in my vehicle. This incident will occur again and Tesla will benefit from it.
Driving on the freeway and steering completely locked up. Luckily on a straight away so the car could go to side of road. Restarted the system and it was functional again. Has happened again. Very concern over the safety of these vehicles.
This morning the Tesla mobile technician informed me that the defrost is disabled. He explained that is something that only Tesla can fix. When talking to Tesla service they quote me over 1k to fix. After reading about this particular issue, Tesla has been recalling the model 3 ( 2021 -2023 ) for the exact same issue. Can someone look into this since it appears to be defective from Tesla Sincerely
The week of July 29, 2024, I received a report on my computer screen that the driver's side seat belt was malfunctioning. I checked and it moved freely--there was no restraint. I drove to Rocklin Tesla and they did a diagnostic test ($235) and found there was a low voltage circuit integrity issue. This problem was not from physical damage to the seat belt, but a problem during manufacturing. They required the left front row seat harness assembly be replaced. As the driver, I was at risk because if I was in an accident, my seat belt would fail to stop forward motion. Online Tesla forums explain this has been occurring, but Tesla does not have a recall. The problem was confirmed by the dealer. I was advised to send a report to NHTSA.
The component is a software update by Tesla, the change is in the climate control screen, the problem is that the recirculating air icon was large and easy to change status while driving but is now microscopic and not able to safely check status or touch to change the air recirculation. There is no way to revert or customize the size or placement of this control
Car intermittently gives me a "reduced power steering" error making it impossible to steer and had to stop in the fast lane on the freeway and reset the car just to get the error to to away I could have been killed and Tesla refuses to have a recall on my year and model and I must pay out of pocket for a new steering rack this is not fair that other models is covered for a recall but not a 2019 model 3
Seat sensor error. "Front left safety restraint system fault" Car was still under warranty when the right seat fault happened. Clearly an issue with Tesla since there are many reports out "restraint system fault"
While driving I received an error on the screen stating “front passenger safety restraint fail -service needed”. This would go on and off randomly. It took over a month to get into Tesla. By the time I got into service the error was gone but Tesla replaced a sensor and airbag to be complaint with the sensor costing over $1300. I have seen a lot of posts of other Tesla owners experiencing the same error.
On at least 3 occasions, the glass (windshield, roof and rear window) on my car has been shattered by a small nut (beechnut) falling from a tree. The cost of the damage has totaled thousands of dollars. The latest incidents were on July 31 and August 15, 2024. A previous incident occurred a few years ago.
Safety issue: Got a "Front Passenger Safety Restraint System Fault" (code RCM_a056) out of a sudden. Apparently, the passenger's occupied-seat sensor is not communicating with the system, leading to potential hazard in airbag deployment scenario. Upon reaching out to the Tesla Service Center, got a quote for $1600, which includes a replacement not only of the passenger's seat sensor, but there's also a need to replace the airbag - to maintain compatibility with the new sensor. Upon additional research, I've discovered that this is not merely wear and tear; some owners reported that this error appears on brand new cars. In short, Tesla is requiring customers to pay $1600 to cover a design failure that could result in a safety / injury. The company should be held liable to its errors, not customers.
Nothing happened my cameras just stop working I was told it was a defective sensor.
Safety features on my car are currently unavailable. I called the dealership and was told it was due to a defected sensor in the back windshield. And I would have to pay to replace the entire windshield. Even tho the sensor is defective.
I continuously receive a notification on my car that the there is a fault with the passenger restraint system and includes a red income with the airbag. I have found hundreds of Tesla drivers that have reported the same issue. Tesla is claiming that my airbag needs replaced as well as other safety components with the seat that need retrofitted in order for the airbag to work properly. They quoted me over $2.4k for the repair and are holding me responsible for all costs since the vehicle is out of warranty. They told me that the airbag may not work properly. This is a common problem among Tesla’s and should be assessed.
Error message from tesla: front passenger safety restraint system fault. Potentially impaired airbag deployment for passenger. Tesla fixed it under warranty in 2021. The issue is appearing again and I am out of warranty. The car will warn me once every 15 minutes (very annoying).
An error has displayed on the screen stating: "Front Passenger Safety Restraint System Fault RCM_a056 Service is Required" and reaching out to the local Tesla service center, I discovered the prescribed repair costs $1600. After searching online for other owner's experience with the error, I discovered that this is a common issue caused by a wire connection to the seat control model coming loose due to a poorly tensioned connector. Those other owners have reported that Tesla knows about this issue in their manufacturing and is refusing to fix the issue or issue a recall even though it is a safety issue.
Seat weight sensor does not always work. This results in the car putting itself into park while reversing / driving at low speeds. This also results in the car both not booting up / shitting down correctly depending on if it thinks someone is in the car.
The contact owns a 2019 Tesla Model 3. The contact stated while charging the vehicle at a supercharging station, the vehicle shut off once the battery charge reached 250 miles. The contact attempted to move the vehicle to another charging station, and the vehicle failed to shift to drive(D). Due to the failure, the vehicle was towed to a Tesla Service Center where the contact was informed that the pyro fuse used to regulate the battery voltage had failed to operate as needed. The contact was also informed that the pyro fuse inside the vehicle was an aftermarket part; therefore, the contact would be responsible for the repair of the vehicle. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 85,000.
The brakes of my car did not work on July 2023. I stepped on the brakes and the car did not stop. It accelerated. I almost crashed into another car as the car kept on going. The car beeped when getting close to another car & slowed. I had to maneuver the car to the side of the road to avoid a collision. It did not stop until the length of 2 cars. My husband checked my tesla car and saw there was an alert that the brakes did not work, however, he was unable to take a picture of the message and it did not re-appear. When I scheduled a Tesla service, at first it was a mobile service & they said it had to be checked at a service center. At the service center, I was told that nothing was wrong with my cars brakes and I was charged a $240 diagnostic fee. They state that they "test drove [the] vehicle and was unable to replicate customers concern. Using customers provided times stamp of 7/13/23 between 5:45 PM and 6 PM verified no brake related alerts where present. Technician inspected from and rear brakes, front and rear brake pad thickness was at 8MM. Customers stated about a recall related to loos brake caliper bolts, as of now there is no documentation available to service of any steps to take. For piece of mind technician torqued front caliper bolts to knuckled to 94NM and rear caliper bolts to knuckle to 83NM. Advise customer to monitor condition as it was a one time occurrence." - Component that failed were the brakes & the automatic emergency braking as it did not turn on quickly. - My safety was put at risk as I almost got into a car accident. - The Tesla Service Center at Buena Park "drove the vehicle and was unable to replicate" my concerns. - The vehicle was inspected by Tesla, but not by the police, insurance, representative or others. - There was a warning message that showed up when my husband went back to see if there were any messages and it stated that the brakes did not work. Of note, I do not recall seeing any messages before or during the incident.
The front wheels suspension are squeezing. For a relatively new and low mileage car I don’t think this should be happening. I understand there’s been a lot of complaints about this issue. We believe it should be recalled. Thank you!
FRONT PASSANGER SAFETY RESTRAINT SYSTEM FAULT
My back glass on my Tesla model 3 started to crack very bad there is no sign of any impact to the glass Tesla even stated it’s a stress crack and stated many teslas have this problem and continued to tell me even though it is a defect and a safety concern that the back glass can shatter and injury passengers in vehicle I would be responsible for paying to replace a defective back glass.
Customer concern confirmed there is a creaking noise coming from the front of the car while turning, I performed a visual inspection and found that both RF lower control arm bushings are torn and the LF frontward lower control arm bushing are torn but this is not the cause of the noise the cause of the noise is the upper control arms I took the load off of the upper control arms and the noise went away I also had someone turn the wheels while I looked for the cause of the noise and found that the noise is coming from the upper control arms, recommend replacing upper and lower control arms to fix all safety concerns.
[XXX] the vehicle provided an amber triangle alert that power steering may not be fully available. On [XXX], the vehicle lost power to the steering wheel and the car steering locked in a straight ahead position. Fortunately the car was traveling at low-speed in a parking to and came to a halt in the parking lot. However, the steering was locked. After several re-boot attempts the failure mode light was extinguished and the car could be driven home. It was brought to Tesla to service on [XXX]. Tesla reported "water ingress damage" to the steering unit, rack and electronics. Tesla charged me >$5,000 and implied the water ingress was my fault. The car is a southern California vehicle resident that has never been immersed in water, has only experienced periodic rain (CA 92865) and is driven on average 8,000 miles a year. It has never been out of State. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Tesla has combined cruise control with their Auto Pilot feature. Now there is no human override to what speed limit to use, Tesla determines the speed to used based on certain criteria. This puts the driver at risk who may want to lower or increase the speed limit based on certain conditions Tesla may not be able to detect. For me it was a 9 PM run to the store thru an area that had temporary road construction and known to be a speed trap zone.
"Steering assist reduced" Error code UI_a020 Losing steering power mid-drive due to faulty power steering rack Many others have had this issue happen to their Tesla Model 3 and Ys, i would like to know if this is covered under a recall as my car is out of warranty for this type of safety repair happening very prematurely for a car
"front left safety restraint system fault/service is required" this is the error message, and i am being charged over $300 for a faulty seat wiring harness being replaced out of warranty for a massive safety issue
Car repeatedly shows a warning for "Front passenger safety restraint system fault." The error goes away after a few minutes usually, but comes up frequently - about 1/2 of all drives. Error came up in 2021 and Tesla fixed it under warranty in about 2 minutes, tech said it's a sensor under the seat and a frequent error. Called Tesla about it in May 2024 and they said it's a safety hazard and we need to replace the entire front seat and seatbelt, estimated at $1,500 and multi-day repair. Warranty expired last year which may explain difference in recommended repair. Friends with same car have been experiencing the same warning and there are many reports of it online.
Driver-side Airbags deployed for no reason. While my husband was driving, the Tesla screen showed that the crash had been detected, so airbags were deployed, and he was asked to call 911. However, no collision occurred. Attaching photos of the towed car. Police came and didn’t make a report since no collision was present. After the tow truck towed the car, and a couple of hours later, we went to pick up our belongings; we couldn’t access the trunk, the car was fully dead. However, the charge was 71% before the deployment of the airbag.
I had the control arms replaced and now the steering assist/ steering gear assembly has stopped working. The vehicle is undrivable and it only has 29K miles. This happened while driving and I had to go straight through an intersection as I could not steer the car.
I was driving my Model 3 when this alert occurred: ALERTS DRIVABILITY - VEHICLE MAY NOT RESTART/SERVICE IS REQUIRED ADDITIONALLY THE SCREEN STATED PULL OVER THE VEHICLE IMMEDIATELY SAFELY. I was in the middle of the road driving so it became dangerous. I could not steer the vehicle and the brakes were barely working. I could not immediately stop because I was in the middle of traffic. I pulled right over as soon as I could and shut down the vehicle. I believe this is a defect. When I spoke to Tesla repair personnel I was told they know about this and it is happening when the Model 3 reaches 40K. How can they not address this - why would someone wait until someone is in a serious accident? I called to set up an appointment for this emergency and was told I cannot get an appointment for 1 month and I should not drive my car. When an electric vehicle just shuts down you cannot control the vehicle - this is very very dangerous.
Occupant sensor and wiring harness in the front seat becomes "pinched" under the seat when my son sits in the seat. Error code comes up on the dashboard.
Received a system fault for seat belt SRS airbag safety restraint system for front left passenger. code RCM_a021_pretenLapFrontLeft Causes the pretensioner and restraint system to not function as designed. Has not been in an accident and verified problem was persistent with hard system reset and software update. Did not do modification or touch the seat belt components at all during ownership period. Worried that the pretensioner and SRS airbags will not go off if involved in a crash. First appeared last year intermittently and then starting June 1st, 2024 The airbag lamp is on inside the warning panel of screen.
The upper control arm on the driver's side of my Tesla Model 3 has started making a loud squeaking noise. After researching, I discovered that many owners have experienced this issue. Tesla Service Centers acknowledge it as a known defect but refuse to issue a recall, only addressing it upon customer request. Since my vehicle is out of warranty, they have quoted me over $500 for the repair. This defect poses a significant safety risk if the upper control arm fails. Please look into this matter. Thank you!
The steering wheel needs extra power to steer at low speeds. It acts as if the power steering has no power
I have a known safety issue with my Tesla model 3. There is a fault in the clips, requiring a filter clip to allow the safety restraint system to work appropriately. Tesla admits this is a known manufacturer fault but still charges 400$ to correct it.
Car giving message 'front passenger safety system error'. Scheduled service with Tesla and was given a qoute of $2500. I checked online and found that this is a common problem where seats have been replaced, some harness under seat is issue and in some cases airbags were replaced. Seems to be a common safety issue which is manufacturing defect and should be recalled with no cost fix. Given it is a safety issue, I cannot drive with a passenger on front seat.
The car has a feature which adjust the seats for easy entry and for a driver based on driver profile. This results in the drivers seat to automatically adjust per profile. It seems overtime this damages a cable or connection under the seat, resulting in a fault in the sensor which recognizes a driver being present in the seat in case of emergency, ie determines if it should deploy airbag. Right now our car is showing this error and it’s only present when the seat adjust for my partner who is a shorter driver. Tesla has stated previously that this would be around $250 to repair, could only do it in person at the repair center. Online I’ve seen reports of onsite techs making the repair in less that 5 minutes with no or minimal charge for a replacement sensor or cable.
Front passenger restraint system fault. Tesla service informed that the airbags may not deploy and they need to be replaced.
The car is just out of warranty and has been driven about 62,000KM. The suspension and both frond and back control arms started to squeak badly during low speed driven, turning, back-in etc.
Tesla model 3 frequently displays front passenger safety restraint system fault message. This message is hard to take seriously as it comes and goes. It is rather confusing as the message full disappears if full self driving is enabled or subscribed. While I got the message on the display consistently from Jan to March 2024 I did not get the message during moth of April as I had free trial full self driving enabled. Now the full self driving grinders ended, the message is back. I am paying tesla to troubleshoot and fix. I believe this issue should looked by NHTSA and possible issue a recall.
Starting on May 6, 2024, my vehicle display showed an error message stating "Front passenger safety restraint system fault - Service is required." I alerted Tesla of this error through my phone app and set an appointment to have this fixed. I then received an estimate of $1400 which consisted of replacement of the passenger airbag ($1000) as well as an additional sensor that Tesla is indicating went bad ($400). I have never been in an accident with this vehicle so I can't understand why the airbag would be to be replaced, unless it was defective. I questioned this with Tesla and was told that none of the safety systems are covered anymore since the vehicle is now our of warranty. My wife drives my daughter to school daily and I'm more concerned that a car I spent $40k + on will not protect her in the event of a crash. Why would an un-used airbag need to be replaced at the owner's expense? Why isn't Tesla covering a defect in their restraint systems?
Steering wheel lost power (in city driving) it took the driver and the passenger turning the wheel to wrestle the car to the side of the road. Turned off the car’s power after coming to a stop. The car would not start. Took 6 resets to power up the car and return it to “normal.” This is the second time the car had the steering lock up and the car not start. The first time was after shopping. The car was parked at the time. Took 4 resets to return the car to “normal.”
I received an error. - RCM_a056 "front passenger safety restraint system fault" So I scheduled service to review what happened. According to Tesla, and my service center - this is a known and common issue. The issue is a failure of the seat occupancy sensor. This requires replacement of: seat harness assembly, seat belt reminder sensor box clip and the first row occupancy sensor. However, the major issue (and what should be a class action lawsuit) is that Tesla created a new sensor - that now works, however, requires the replacement of the PASSENGER AIRBAG. Tesla's solution to this widely known issue (according to my service center) was to create a sensor that is not compatible with the current airbag system. This cost is astronomical. If the sensor alone could be replaced, this could be around a $400 fix, but because the airbag is an extra (approximate) $1,000. Total cost of repair is $1,329.34, not including the required $100 remote diagnostic fee.
Tesla Model 3 battery pack coolant connector design flaw. It is made by plastic and covered with very thin cheap plastic cover which can very easily create impact and break the battery pack connector when any small objects hit front wheels(both side) while driving that leads the following safety and hazard issues to driver and passengers. 1. When there is hit in the coolant connector while driving the coolant start leaking which put safety of car,driver,passengers and others in very high risk 2. When it happens the dashboard shows the car is running reduced power and not giving enough info to take immediate action 3. This issue can be easily reproducible just driving the car in freeway where the road has debris or due to work zone 4. This issue reported to Geico Insurance 5. There is no warning before it first appears 6. It leads to change the entire battery pack which cost ~ $20,000 7. Since this is very critical component it should be well protected which is not the case currently
I bought a used 2019 Tesla model 3 and just got a system warning that says “Front passenger safety restraint system fault”. I was researching this and it seems to be a common enough issue that a recall should be issued for it. If the seat belt system fails, someone could be very seriously injured if they’re in an accident
Continental 235/40/r19 This is what I sent to Consumer Affair website: My personal experience reflects exactly the same as the poor rating of this brand. Tire has separation at 32k miles on the Tesla 3. I first noticed a thumb thumb sound. I ignored but it got worse then the vibration inside cabin started to occur. I pulled the tire off and inspected. My God i have a tire separation with steel wire sticking out and a big hump. I got mad after i found out that Tesla wants nothing to do with it (heck they don't even a have no. to call for an expensive car, shame on you Tesla) and Continental does not have a warranty. Spending time searching for another tire to buy i find out it is expensive for EV tire. I was frustrated and angry that i have to deal with a defective tire with no warranty from Tesla and Continental for low miles (plenty of thread left on tire). I decided to call Continental. The experience was horrible with them hung up on me and a run around. They told me to take to Discount tire to have it inspect. Dt agreed tire is defective and expect me to pay $250 with pro rate covered by Continental. I already found the same tire for $225 so i tell D.t take a hike. I called Continental back and [XXX] broke loose. I got a lot of run around, hung up with the rep. then manager and they won't do the tire pro rate more than 30%. I got fed up with lot of cussing I went back to D.Tire and settled with another Continental tire that is cheaper. I was pushing my luck driving with the tire that will blow anytime. The [XXX] Tesla does not have a spare tire on an expensive car (shame on you Tesla). I had no choice to replace a tire out of my pocket of $150 for the same brand as that is the only one with similar thread pattern very reluctantly as I had NO other choice or take a risk driving and NO spare tire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Tesla Model 3. The contact stated while driving at 55 MPH, the steering wheel seized and made it difficult to turn. The vehicle was taken to a local dealer where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.
The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The following recalls have been pending on my vehicle: 23V-838; TC2023-657, 24V-051 Tesla is unable to push over-the-air (OTA) updates to my vehicle to remedy these recalls due to an issue with the onboard computer being unable to receive updates. This issue arose when Tesla pushed a software/firmware update to my vehicle which effectively "bricked" the Advanced Drive System portion of the computer. In other words, I am unable to safely receive an update to resolve the issues (solved by the recall) because Tesla's failed software update damaged the onboard computer.
February 2024 my car gives me a pop up warning on screen that “ steering ability may be reduced”. A few minutes later I could barely steer the car as if steering was partially locked up to maybe 90%. Tesla service dept. said the car “ reset” and it was ok to drive. Today April 16 2024 the same thing happened while driving. This is very dangerous. This is a software issue Tesla needs to resolve. The contact stated the vehicle is in the repair shop again regarding the same issue.
Front Passenger Safety Restraint System Fault requiring replacement of airbag and passenger seat sonsor retrofit. If not replaced a danger of airbag failure to deploy. Problem confirmed with dealer and inspected by manufacturer. Warning light appeared to bring car in for repair
I started to notice a noise that kind of sounded like rusty hinge on door every time I turned the steering wheel. It did not matter whether it was left or right. I took the car into the dealer because I was concern it could be something serious. The Tesla service center said my upper and lower control arms were "torn" and needed to be replaced. I find this hard to believe that control arms are failing only after 35, 000 miles on the car. The car is not even 5 years old yet. I am not abusive with this car and even so this should not be happening. I have many other vehicles over the years with hundreds of thousands of miles on them and never had issues with control arms.
After owning my new car for less than 5 years I started intermittently receiving a "Safety restraint system fault" error. It seemed to most frequently occur when the driver's seat was raised. When lowering the seat the error would often go away. Checking the service menu's notifications there was RCM_a021 code. I researched online and found the following thread which exactly described my problem: [XXX] I opened up the connector and one wire was cut. I restripped and soldered it and the error went away. I consider this a safety issue since through normal use of different seat positions (including the easy entry option) the wire bends and gets cut, which causes the seat belt safety features to stop working. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System); however, the part to do the recall repair was not yet available. The local Tesla Service Center was contacted and informed the contact that the recall repair could not be performed on the vehicle due to the hardware of the vehicle. The dealer informed the contact that the recall repair required hardware 3.0; however, the vehicle hardware was 2.5. The dealer charged a fee to update the hardware. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and made the same assessment. The contact had not experienced a failure. VIN tool shows no open recall.
Since Summer/Fall 2023, 2019 Tesla Model 3 software appears to have been compromised. The vehicle shows entirely incorrect directions, at times having taken me 24 miles out of the way; shows a Subdivision in Baltimore, MD named "[XXX] Heights" and a business in Woodbridge, VA named "David's [XXX] Pole Waxing"; has removed all charging stops at certain times and then showed all charging locations in a Metropolitan area as "busy", has rolled down windows at random in 17⁰ weather to the point of having to hold the window toggle up with one hand while driving, is operating windows in reverse; shows an overlay on the screen where the white speed limit sign sometimes changes the size of the square; shows an overlay on the app, and has at times locked me out of the car entirely (seemingly remotely). The heated seats had overheated at other times and had left burns on my back. Tesla denies that the software and/or app have been compromised and claims that the currently-installed software is the original factory software without having inspected the car. Tesla twice now has declined to inspect it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
With the latest update of V12.3 FSD, the full self driving cannot predict the obstacles clearly, resulting in am incorrect left turn manuever, running over a central divider curb, and damaging tires. Not sure, what could have happened, if a human was standing there instead!
Vehicles cabin heater High Current Failure after software update. Software Version: 2023.44.30.14 Vehicles cabin heater was functioning properly the morning of the software update. Over-the-air update was made and an electrical smell filled the cabin after update and heater no longer functioned. Alert codes indicate Resistive Heater Fault. I reported issue to Tesla and the repair cost is $1,055.80 and not covered. I have checked Tesla message boards and this update has caused other similar malfunctions.
The rear view camera has not functioned properly for several months. We did have the rear harness recall work completed, but the camera was working fine at that time and stopped working in Nov sometime after a software update. This is VERY similar to 24V-035, except that is on 2023 year models only. Why is that campaign limited to 2023 only? There are a lot of complaints on the internet about this issue, and in some cases Tesla charging $3500 to replace a computer in the car. We also have the full automatic driving, same as in the 2023 models recalled. This issue seems to be related to this update, or one about that time period: [XXX]. [XXX] [XXX] I have tried all the wizardry and voodoo mentioned across the web and no results. The rear camera DOES work in live vire mode and in the service mode camera preview - so I know it works. It just does not work while driving/in reverse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power steering and regenerative braking was intermittently work. Steering fully locked up while driving 70 m/hr on a freeway when I was on my way to service appointment. Very scary!! Service detected full steering rack replacement. When they took off the cable connectors water came pouring out. Water ingress caused corrosion to the body harness connector where it connects to the steering rack module. This seems to be an issue on online forums. Clearly this is a design flaw. How is water getting in and destroying all the electrical? Very unsafe and how is this issue going to be fixed so water doesn’t continue to get in
UNKNOWN The seatbelt just wouldn't latch any more.
Power steering reduces, steering rack required replacement
The back window cracked with no impact. Even though this is a known issue with Tesla Model 3s, Tesla charged me $1400 for the replacement window because it was four months after warranty expiration. Six weeks after the new window installation, the glass cracked again. Both times the back window cracked at the car body joint which suggests a structural issue. This time Tesla claimed it was impact damage and again refused to pay for repair.
Heard rattling in the front of the car over a period of weeks. Finally checked and saw a bolt that secures the front wheel hinge to the body frame was very loose. Then I tried turning the wheel (while stationary) to test the front steering. After a few times, the bolt came completely loose and hanging, as in one of the pictures included. After the bolt came completely loose and hanging, the affected wheel is completely unaligned. Since the bolt is hanging, I simply removed it, as shown in one of the attached pictures.
The car's main screen displayed an error message, "front passenger safety restraint fault. service required." According to on line user groups this same safety system fault has occurred in many Tesla Model 3 cars. In my case, Tesla replaced the occupancy sensor harness in the seat and replaced the passenger side air bag, for a total price of $1800. Replacing the air bag was by far the most expensive part of the repair, but it wasn't defective, it was merely incompatible with the new sensor. With a repair this expensive, many car owners will be tempted to forego the entire repair, since the warning doesn't prevent the car's operation. Tesla should recall all Model 3s and repair the problem, otherwise many drivers will be tempted to drive with a defective sensor system.
Thursday, 2/29/23 I was driving through a busy intersection. The car in front of me was slowing and I too slowed by gently easing the brake. This slow down was not unusual for steadily moving traffic. As my foot was resting on the brake, I felt the car pull the brake down below my foot hard, forcing my vehicle to abruptly stop and due to the force, my body was pushed into the steering wheel. No injury or accidents resulted however, if a car had been driving behind me, I would have been rear-ended. If my toddler had been with me, his car seat would have protected him but this would have been the greatest force ever placed on him. The car did not provide warning that the emergency brake would be activated. I am not aware of a publicly-notified defect at this time. I have scheduled the most soon appointment available with a Tesla service center in order to audit my software system with hope this glitch will be resolved.
I was driving on the road at night a few days ago and there was a car that was pulled over on the side of the road with hazard lights flashing. The Tesla slowed down and applied the brakes very hard. The Tesla also applied the brakes for no reason. It was on adaptive cruise control, and all of a sudden it would hit the brakes really hard and I would have to take it off the adaptive cruise control because I did not want to get into an accident. The system automatically applied the brakes in both cases which I would call it, “The “phantom braking”. The car had done this before but not to this extent on adaptive cruise control. This only happened when it was on cruise control. I have been very hesitant on putting it on adaptive cruise control because it acts up at times.
Both the front left and right lateral linkages have failed after 4 years of normal use. This is similar to an issue experienced in other Model 3 vehicles that were recalled. This vehicle is not covered by that recall but appears to have the same build quality issues. These links should not fail at such an early vehicle age. Replaced Left Front Lower Lateral Link. Replaced Right Front Lower Lateral Link.
FORCED DISCONNET: Autopilot and Full Self Driving suddenly decelerated to 15 mph with no sign or road work signs. The curve onto Old Madison Pike means following traffic can not see the car suddenly creeping in the turn lane. The problem is reproducible. The problem has been reported to Tesla using their voice reporting system. There were no warnings. It has been going on since August 2022.
After driving the car for about 2 minutes a warning message popped up on the screen panel. It was a warning of reduced steering. When I started to turn left onto another street I could barely move the steering wheel. It felt almost completely locked up.
The upper control arms on this vehicle are a known chronic issue where the ball joints fail anywhere from 15,000 miles and up. Tesla is charging for this replacement if vehicle has more than 50,000 miles
The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owned a 2019 Tesla Model 3. The contact stated that while driving with the autopilot feature enabled, the vehicle slid across the road and crashed into a concrete barrier. The contact stated that it was raining at the failure occurred. No Police or Fire reports were filed. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss. The contact stated after researching, the contact discovered NHTSA Campaign Number: 23V838000 (Electrical System). In addition, the vehicle was not inspected by Tesla to determine the cause of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
The car is showing a system failure of the passenger restraining system, including the airbag. Car is only five years old with 67,000 miles. This condition should be repaired by Tesla at no cost to the consumer for this early failure. Also, the air conditioning compressor has failed, it is part of the battery cooling system which may create hazard of overheating The battery. This repair should also be covered by Tesla since it is a safety feature. These two failures seem to be very common among Tesla owners as evidence by the multiple social media post on these failures, a safety recall should be implemented to provide these repairs, and no cost to the consumer. Thank you so much.
I am writing to express my serious concern and to file a formal complaint regarding a critical issue with my Tesla vehicle, specifically related to the Power Conversion System (PCS). I have recently been informed by Tesla’s diagnostic team that the PCS in my vehicle has malfunctioned and requires replacement. This is particularly alarming given the vehicle's relatively low mileage and my previous history of reporting charging issues. For your reference, the key details are as follows: Vehicle and Issue Identification: The vehicle in question, which I took delivery of in May 2019, is now experiencing a significant reduction in charging capability, only charging at 16A instead of the expected 32A. This issue has persisted despite earlier assurances that the problem was with the wall charger, a claim which now seems inaccurate. Mileage and Usage: My vehicle has only covered approximately 29,000 miles, which casts doubt on the wear-and-tear argument for such a critical component failure. Safety and Recurrence Concerns: While I am currently not aware of any direct safety issues, the recurrence of this problem among other Tesla owners is worrying and suggests a potential pattern of technical shortcomings. Cost of Repair: I have been quoted a repair cost of $1,808/- by Tesla, which is a substantial amount, especially considering the vehicle's age and mileage. Given these points, I request a thorough re-evaluation of this matter. I strongly believe that this issue should be covered under warranty, or as a goodwill gesture, considering the vehicle's low mileage and the history of charging issues reported shortly after purchase. Furthermore, I urge Tesla to investigate if this is a wider issue affecting more vehicles, as it raises concerns about the reliability and durability of critical components in Tesla vehicles. The vehicle is available for inspection at your convenience. I expect a prompt response to this complaint, and I hope for a swift and satisfactory resolution.
The contact owns a 2019 Tesla Model 3. The contact stated that the back over prevention camera frequently failed to operate as designed with a blank screen being displayed. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 88,000.
Twice in a span of six weeks my 2019 Tesla Model 3 simply stopped operating - dead stop. First incident was on a road trip over the Christmas holidays ([XXX]). We had stopped in suburban Chicago before continuing our trip home. The vehicle control screen went black and the vehicle ceased almost all operations. The vehicle could not be started nor put into a gear for towing. All functions accessed through the screen (virtually every function) was rendered inoperable. I called Tesla who told me that according to their computer systems the vehicle was active. The mercifully nearby service center said no fault was recorded by the computer log. They were able to get the screen reactivated and we continued our trip with no further incident and they weren't able to explain what happened. On Friday [XXX] the same thing happened in our garage. The vehicle was towed to Tesla. They diagnosed the issue to an electrical fault in the steering column which shuts the vehicle down. The remedy is a replacement of the entire steering column at a cost of $2100 plus labor. I don't know if this is a typical remedy for other manufacturers but this is quite a expensive solution for an issue unrelated to the steering function. From a safety perspective this was an astounding occurrence. If this winter was colder or we were in a more remote place we would have been in pretty big trouble not being able to activate the heat or any other function of the vehicle. I believe the totality of the shutdown makes this fault an extraordinary concern with an extraordinary price tag for Tesla drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Error comes up replace auxiliary battery low voltage. And then it says vehicle may not start. I was told by the dealer where I bought the car that their a recall and I wanted to see if my vehicle is qualified. Which the dealer said it is. I can't drive my car and I do ride share with it please can you help me.
Since nhtsa recommended changes, the assist driver require more input to confirm I am paying attention and is distracting me from paying attention to surroundings. For example proir to the vehicle being "safer" I was able to focus my attention on immediate risk but possible risk that were greater than 12 seconds ahead of me. The vehicle was safer prior to the recall.
Ever since Tesla updated my vehicle to 2023.44.30.8, the autopilot has become effectively unusable. It now nags and beeps at me whenever I am not looking straight ahead. It is ridiculous that Tesla has ruined one of the best aspects of my car due to (ostensibly?) NHTSA pressure. Please allow their previous driver attentiveness system with the steering wheel to be reinstated. It is so miserable to have my car nanny camera flip out on me every time I look anywhere other than straight ahead. At the very least, every other manufacturer should be forced to have just as annoying a system if my Tesla had to be ruined. Its wrong to punish every Tesla owner because some people misused autopilot.
In July 2023 we started receiving airbag fault messages on the main screen, “Front Passenger Safety Restraint System Fault". Based on our research this meant that in the event of an accident the airbag would most likely not deploy. We tried to schedule service and due to a "bug with the recent update" we could not get the invoice through their app or schedule the actual service for over a week. After contacting Tesla multiple times we got scheduled and had to drive to a service center instead of mobile service coming to us. This turned out to be a known fault due to the lack of an Occupant Classification System (OCS) Filter Module on the 2017-2019 Model 3. We were charged $165.89 to install what should have been provided for free on a recall to all affected model years. Upon arrival to the center they told me it could end up costing thousands of dollars if they had to replace the airbags, wiring harnesses and other components. That car was about 4 years and 1 month old, and just under 70K miles at the time, so the airbag system should not be failing. Those costs could be prohibitive for some owners, causing them to drive with an unsafe car. Luckily the service center tried the cheapest option first, which was installing the filter that is now standard equipment on all 2020 model years and later. The fact that Tesla now installs that filter as standard shows that it is necessary, and should have been provided to all previous model years as a free recall. Details can be found in the service bulletin that Tesla has already submitted to NHTSA at [XXX] . If that link doesn't work it is [XXX] from [XXX], 2019. This is a known issue for the affected year models that is fixed with an OCS filter module on newer models, that can be installed in a short time on older models. The lack of that module puts users at risk of the airbags not deploying as designed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When driving the car and turning the wheel there was a creaking noise at low speeds. Upon inspection at the service center the issue was diagnosed to be suspension part issues. The compliance link assemblies, lower lateral links, and control arms require replacement. This issue could have resulted in the car wheels breaking off while driving, causing a safety issue for myself and others.
Upper control arms and linkage on left and right needed to be replaced. Tesla charging $600 labor.
The front upper control arms on the vehicle failed at around 50,000 miles. The control arms failed with the same symptoms described in Tesla's service bulletin [XXX] ). However, despite the service bulletin stating that the correction was to reseal the area around the ball joints, Tesla's service team told me that they no longer do that because they found out that the problem would reappear if they only reseal them. That they instead replace the front upper control arms with a newer version. They billed me $181.44 for that work despite having a service bulletin for the issue and despite it being a widespread issue with the early failure of those control arms. I was lucky that I had this issue addressed when it only made noise and did not wait for the suspension component to structurally fail, which would have resulted in a crash. I have the invoice and the written communication between myself and Tesla. However, when submitting this incident form on NHTSA's website, the Upload Files section wasn't working in Chrome or Firefox on Windows. Clicking the "Upload Files" button on this web form just made the button disappear and nothing else happened. If it is helpful, I'd be happy to share the invoice and written communication between myself and Tesla with NHTSA. Please let me know if that's needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System). The contact stated that the recall to be performed would not disable the "Auto-steer" function, however the Over the Air software update had disabled the auto steer. The contact stated that the manufacturer advised that to restore the auto steer feature the contact had to pay to do so. The contact stated that the manufacturer was not following the recall as stated. The manufacturer was made aware of the issue. The contact had experienced a failure of the auto steer function on the vehicle. The failure mileage was 71,817. Parts distribution disconnect.
Climate control unavailable. Unable to heat cabin. Ran test and received a PTC heater faulty. Vehicle is over 50K miles and no longer under warranty. Through research online. Many heating issues become available. Software and numerous PTC failures especially older vehicles that had similar issues with 30K, 40K, and 50K miles.
Heating suddenly stopped working after 3 years.
I had to replace the Front Upper Control Arm Assemblies (Left and Right). As part of this (I believe) I also had to replace Lower Lateral Links (Left and Right) and the Front Lower Compliance Links (Left and Right). My car had 53,536 miles on it at the time (so just outside the warranty). The total cost was $1,259.63.
The contact owned a 2019 Tesla Model 3. The contact stated that while driving at various speeds, there was a squeaking sound coming from the front end of the vehicle. The vehicle was driven to the local dealer who diagnosed that the front suspension system was faulty and needed to be replaced. The front suspension system was replaced, and the vehicle was repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 93,000.
FSD causing more Nagging to the steering wheel due to recent recall update, making it much more dangerous to constantly having to move the steering wheel while the car is in motion and can cause the car to serve out of control or into another lane, DANGEROUS RECALL, revert this back
Repeat error messages of "Front safety restraint" on the screen followed by passenger window not rolling down. This has happened in June 2023, October 2023 and December 2023. The tesla windows need to roll down half inch for the doors to be closed. Because the windows get locked, i cannot close the doors. Because the doors are not closed i cannot drive the car. the other connected problem is that the passenger side mirror is folded and cannot be unfolded. Every time we log a service ticket with Tesla, they do not give an explanation on the problem and just mention it as a software problem. in July 2023 when the safety restraint problem was fixed, it was invoiced as seat repair.
The contact owns a 2019 Tesla Model 3. The contact stated that while turning the steering wheel to the left or the right, there was an abnormal creaking sound. The failure occurred at various speeds and occurred intermittently. The vehicle was taken to the dealer who diagnosed and determined that the creaking sound was coming from the front upper control arm while turning the vehicle and the front lower control arm while in reverse. The dealer also diagnosed that the latter link was torn. The contact was informed that the control arms and suspension nuts and bolts needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 49,000.
Warning message regarding passenger safety restraint system. Code RCM_056
Automatic windshield wipers have not worked since a firmware update several months ago. Unfortunately, the touchscreen controls for the wipers are not easily accessible and that makes it difficult to control them while driving. Drivers are required to take their eyes off the road to adjust the wipers. Making matters worse, the buttons are small, low contrast, and difficult to press while the car is in motion. These touchscreen controls are the only method for operating wipers. Do to the way the controls work, automatic wipers are a necessity for safe driving in bad weather. I live in an area with frequent rain so this is a serious issue. I have reported the issue to Tesla at least twice and they continue to say it is a “known firmware characteristic” with no ETA for a fix.
While stopping at the post office drop box and then attempting to depart, my steering completely stopped working. I could not turn the wheel without extreme force. Luckily, I was not far from home and was able to get home without accident.
My 2019 tesla model 3, with 41158 miles, started making a strange noise when I turned the steering wheel left or right. I scheduled service at a tesla service center. The tesla technician confirmed the noise from the upper control arms. They replaced the pair of upper control arms. After test driving the vehicle and putting the car on the lift the technician verified additional noises coming from the steering rack. The technician stated the left inner tie rod attached to the rack was also loose and since they both come together as a singular component they recommended replacement. There has been no warning lamps or messages about the problem. When I noticed the noise I scheduled the appointment. My concern is the possible steering failure if the problem isn't addressed immediately
Brake lines are bubbled and do not pass inspection. Tesla claims this is my fault as I live on an unpaved road. My mechanic has seen the same problem in another 2019 tesla and there are few of these cars in Central VT
When Driving an Alert activates DIR_a126 Power Reduced. Exiting and re-entering vehicle may restore operation. My vehicle speed limit goes to 50 mph and keeps lowering after driving for a few miles to a creep. This alert pop up constantly.
Front right safety restraint system fault. Rear right safety restraint system fault.
Suspension lateral links attached to subframe became loose causing the lateral links to separate from the sub-frame. Wheel alignment shifted causing instability, which adversely impacted vehicle controllability and nearly caused a collision while driving. Problem was inspected, reproduced, and confirmed by the dealer/manufacturer/service center. Before the failure occurred, the primary symptoms were abnormal noises from steering/suspension area. Service center attempted to address these noises by inspecting and retightening the bolts, but unfortunately, this action did not resolve the issues and, eventually lead to a failure of the suspension system. It should be noted that parking brake functions and vehicle hold feature may have been affected by this failure. This incident may be associated with with the following recalls, NHTSA Recall: 23V-235 or Manufacturer Recall: SB-23-31-001. However, my VIN does not appear to be included.
Loss of steering power while driving on the highway. Came out of nowhere
Air bag sensor not functioning as advertised. I have opened 4 service actions with Tesla. I have been told the sensor activates the airbag for passengers weighing 100 lbs or more. My wife weighs approximately 120 lbs, and we are having continual failures of the system to activate the front passenger airbag, despite her occupation of the seat. We have provided time and date information as requested for Tesla service to review the car's log information. Tesla has performed 2 "hands-on" inspections of the vehicle, and one remote inspection, and continue to assert that the system is working as intended. Tesla service is now stating that clothing could cause the problem, but have failed to render a solution to the issue. I find it unreasonable to have a 20% margin of error for a sensor that operates a life-safety system in a modern vehicle.
The vehicle is supposed to automatically slow down (regen) when you let off the accelerator. Recently the car continues to coast or stay the same speed. The battery is not close to being full (will not regen). I will apply the brake and let go and the car will continue to move forward. It is dangerous.
Vehicle experienced phantom breaking previously documented for Teslas. The vehicle suddenly decelerated by 22mph from 75 to 58 mph in approximately 2 to 4 seconds while cresting a hill on an interstate and navigating on autopilot. There were no vehicles or objects ahead of the vehicle. There was one vehicle behind at an indeterminate distance at the start of the phantom breaking event. The driver had their hand on the wheel before the initiation of the phantom breaking and the autopilot system alarmed and prompted the driver to take control at the onset of the phantom breaking.
The automatic windshield wiper feature fails to properly respond to rain intensity. The wipers turn on when it is perfectly dry outside, causing premature wear. On the other hand, when it is actually raining out, the wipers consistently and ongoingly activate at a much lower frequency than necessary to keep the windshield clear, resulting in forward visibility of close to zero in most situations. Tesla ran diagnostics on the wiper system and determined that my vehicle's hardware and equipment is functioning properly, despite all the problems.
The vehicle will randomly start emergency braking for no reason once so ever when using teslas full self driving. This is extremely dangerous as it can happen at any moment while the autopilot feature is in use. In my most recent instance autopilot was set to 70 mph, and with no vehicles are traffic control devices present what is known as “phantom braking” started to occur. Which requires me to quickly reassume control of the vehicle and bring it back up to speed.
Manufacturer refuses to address outstanding FSD recall from February 2023 despite multiple service appointments and available remedies. This impedes ability to import vehicle to Canada.
Issue with control arm and compliance links. Poor design causes corrosion problem.
I get an intermittent error message: RCM_a021 Front left safety restraint system fault service is required Tesla service charges nearly $360 for this repair. I have understood from owners with the same issue that the connector to the seat belt pretensioner is the issue. Several owners have the same issue.
After leaving my neighborhood, my car stopped working while I was turning. Everything went black, and I was unable to turn my hazards on and had to exit the vehicle using the emergency lever to open the door. The car was towed to Tesla. It had to be forced onto the tow truck, as you can only shift the gear to neutral if the car is on. We asked Tesla what the problem was in the service chat, and they said "Yes the rear drive inverter went out on it that goes to the rear drive unit." I have never heard of such a malfunction with Tesla. There was no warning to pull over. If this was on a highway or busy street, the car would have just died, which could have caused a major or fatal accident. This matter should be investigated promptly, as it is a major safety issue. There could have been a fatality if this had happened on a busy highway with speeding cars. When I say it stopped working without warning, I truly mean it. I was unable to turn on my emergency lights. The Tesla was totally unresponsive. I am truly scared to drive the car again, even if it gets repaired. The car only has around 20k+ miles. This should never have happened, and Tesla failed to give me a warning before the major malfunction occurred. Truthfully, I do not know if I will ever drive my Tesla again. I no longer trust the vehicle.
Car seat is able to tip onto it's side during turns in the direction of the seat belt latch by sliding down the seat belt. My child's legs are caught between the seat belt and the back of the seat causing her injury. This occurs when installing as per manufacturer instructions without base using seat belt only. It only occurs in our vehicle where the handle does not touch either front seat and the seat material is low friction, both of which I believe contribute to the seat being able to tip. I have tried to contact Britax regarding this issue however their website contact form is non-functional. We have 2 of this model car seat and they both exhibit the same behavior.
This is a rampant problem with tesla models. You get a seat restraint safety feature has failed. These are being repaired with a make shift repair and the owners are being charged for it.
The car is plagued by "phantom braking." It occurs when I am on the freeway - the car suddenly brakes and/or decelerates. (Sometimes it is a sudden braking and sometimes the cruise control just turns off.) This is very unsafe - I am fortunate that it has occurred when there is no car close behind me. I feel it happen and put my foot on the accelerator as soon as I can. It's happened as many as 3-4 times during a long (@500 miles) drive, and other times only once. It occurs in various kinds of weather and I have never been able to figure out why it happens. It has happened when there are no cars in front of or next to my car. I believe this problem has been reported many times before. I do not know what system or part is responsible for this. I have had the car since 2019 and this has been happening as long as I can remember. I have never received any kind of a warning or signal that the car would brake. NOTE: B/c the problem is ongoing, I did not put in an approximate date below.
I experience frequent "phantom" braking while driving north or south on highway I-75. Many times this happens near state route 70 traveling north, but I have had this phenomenon happening driving south or headed north on 275. Cruise control is on, autopilot may or may not be on (I have had it happen in both modes). It's a frightening and very dangerous problem. Speeds decelerate from 75 or so to about 35 or 40. It's sudden and scary and potentially life threatening. I have immediately hit the gas in the multiple times this has happened.
The NHTSA is forcing Tesla and other self-driving cars to come to a complete 0 mph stop at stop signs and according to Elon, only 0.5% of all drivers in their fleet actually do this and that seems inline with the general public also doesn't come to a 100% stop at every stop sign and as a result I got rear-ended because in a completely wide-open intersection the driver behind me thought I was going to do a rolling stop but didn't. The point of the NHTSA is to keep drivers safe and driving like a safe driver and not a robot that follows 100% of all road rules makes an unpredictable driver therefore an unsafe driver. The NHTSA has allowed car manufacturers like Volvo set max cruise control to 125 mph!!!! That breaks the speed limit on 99.999% of all roads in America but you've allowed it for years because everyone goes above the speed limit and that's ok with the NHTSA. Letting self driving cars slow to 1 or 2 mph before proceeding in an intersection where no other cars or people are present aligns with what over 99% of all drivers do so that would make them a predictable driver and therefore a safe driver. Not saying allow them to blow through intersections at 3+ mph but not come to a 100% stop, seriously no one does that!!
I have had multiple compressor issues since the car was made in 2019 and already replaced once. Now it is failing again and as the compressor is used to cool the powertrain it can degrade performance and who knows when my car could fail while on the road due to lack of cooling capacity.
The contact owns a 2019 Tesla Model 3. The contact stated that upon entering the vehicle and closing the driver's side door, the doors locked and failed to open because the vehicle was experiencing an electrical failure. The contact stated that he engaged the driver's side door emergency door release lever, but the lever failed to operate as needed. The contact stated that the vehicle became hot, and he exited the vehicle through the trunk. The vehicle was towed to a Tesla Service Center, where it was determined that the 12V battery needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 23,969.
I previously had asked Tesla to check my front suspension as I was noticing a unusual sound which they did however the technician assessment was that all was fine. Today, just 4 months out of warranty (but still under the 50k), the front control arm just fell off while I was driving. This resulted in the control arm to brake as well as my front fender (it hit the tire in motion). To my disbelief there was nothing put in place to keep that control arm up, if I were driving on the freeway it would have resulted in a catastrophic accident. I’m emailing you to see if there is anything that can be done to hold Tesla accountable for this major flaw. Online forums have plenty of other tesla drivers with similar issue as well as an official recall which unfortunately my vin did not fall under. Please advice on how to proceed. Thank you.
The contact owns a 2019 Tesla Model 3. The contact stated that while parked, the valet could not drive the vehicle out of the parking garage because the steering wheel was firm. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 33,359.
I was at a toll booth paying for tow. All of a sudden the car accelerated forward by itself, ramming into the toll bar. At that time, my arm was still sticking out the window while interacting with the toll terminal. This incident is something that needs to be looked at. It certainly looks like this is a result of the accident avoidance feature. Not sure why it activated either. But I am 99.9% sure that I did not accidentally press the gas pedal because I had to slam on the brakes to stop. Currently contacting Tesla to see if they can get the log to prove whether I accidentally press the pedal or not. In addition to this, there were reports of inverter spikes causing acceleration issues. Please look into the linkage of these incidents. As an electrical engineer myself, this is very alarming.
Loud squeaking noise inside cabin while driving started immediately after warranty expires and software update. Steering shakes with bumps. Almost felt like something is falling apart. Tesla service said known problem and since out of warranty customer will be charged. Wonder why all problems started immediately after warranty expires. Pls investigate if this part ( control arms and suspension) cause any safety issues. Also, software updates should be investigated as well.
Recently I have been receiving warnings from my Tesla after hitting a pothole or bump in the road. ABS is disabled, power steering is disabled, power brake assist is disabled, forward collision warning and driver assistance features are all disabled. Upon a service visit to Tesla, they found that a fault within the ABS sensor circuit triggers these faults until the car is parked and shuts off to complete a reset cycle. Tesla claimed that this ABS cable was improperly placed and has caused damage to the sensor cable.
I have a 2019 Model 3 and yesterday, while making a left turn and applying pressure to the brake, receiving feedback from the brake, my car lurched forward for about half a second. I thought I may have been rear ended, but no one was behind me. This has happened on the freeway before as well. I'll be accelerating at a totally even place and BAM, I'll jolt forward out of nowhere. On the rare occasions that I use the car's "autopilot" feature, I will also encounter phantom braking, but that's easily avoided by not using the feature, which I haven't since first encountering the problem. I haven't suffered any damages from this, but if my car is able to do this, that's extremely alarming. What if this tripped while I was parking?
Traveling west in I8 between Gila Bend and San Diego I experienced over 20 automatic hard braking events while using TACC. The road was clear, there were no vehicles in front of me within 400 yards. It appeared to be correlated with heat mirages on the road surface ahead though some may have been caused by differences in asphalt color in sections. The hard braking occurred at highway speeds of 70-75mph and dropped my speed rapidly, if a car or truck had been following me closely it could have result in an accident. The remedy is to press the accelerator to resume speed. Training drivers to hit the accelerator in response to phantom braking events is also dangerous as the automatic braking might be overridden automatically by a driver when there really is an event that calls for emergency braking. When the false positives out number to true positives by 100's to 1 it trains drivers to automatically respond to hard emergency braking by mashing the accelerator.
The contact owns a 2019 Tesla Model 3. The contact stated while approaching a stop, the vehicle failed to stop as needed. There was no warning light illuminated. The contact stated that the generator braking was able to stop the vehicle. The contact stated while driving to the residence, there was a spraying sound coming from the vehicle while braking. The contact became aware of fluid leaking from the brake when the vehicle was parked. The vehicle was towed to the dealer and the contact was informed that the front and rear driver’s and passenger’s side brake lines had ruptured and needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 58,000.
The contact owns a 2019 Tesla Model 3. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud sound. No warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the front suspension lateral link was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 23V235000 (Suspension)however, the VIN was not included in the recall. The failure mileage was approximately 56,000.
The issue pertains to a persistent warning message that displays "front passenger safety restraint system fault" with associated error code "rcm_a056". This warning suggests a potential malfunction in the safety restraint system, which could pose a significant risk to the passenger in the event of an accident. Tesla Service quoted $1180 for the repair including replacing the front passenger airbag and retrofitting SBR in the OCS passenger seat. This issue appears commonly reported among social groups.
I have a warning sign stating my air bag system on the passenger side is not working. Many drivers have reported this as an issue. Due to the fact that the car is no longer under warranty I am concerned if I get I to an accident and the air bags don’t deploy, my loved ones are in grave danger if they are in the passenger seat.
I own this Tesla model 3 for approximately 4 years. I was driving this car on US interstate highway 10 east, on July 8, 2023. Cruise control and Navigation on Auto pilot was on. A very serious Phantom breaking took place at around 10:52 am, about couple of miles before exit number 400 on I-10. It was clear a day, there was no car in front of me or on my left lane. I was on right lane. auto pilot suddenly reduced my speed from 72 miles per hours to 39 miles per hour in about 2 to 3 seconds. Due to this, a 16-wheel truck behind my car has to swerve to avoid hitting my car from behind and running over me. My wife was in passenger seat. If the 16 wheeler driver would not have taken evasive action, we will have at least two potential deaths.
Frequent phantom braking. If someone is following closely they may rear end us.
Left and right lateral links were blown. Increases the chance of a vehicle crash. Tesla has identified the issue in my vehicle and replaced both parts. There were no symptoms, the technician found it by inspecting the suspension due to an unrelated noise reported by me, the customer. There have been multiple recalls in the past for the Model 3 and Model Y manufactured in 2018 and 2019. Tesla has not issued any recalls for my vehicle. Now that my vehicle is off warranty, I was charged $803.50 plus taxes to replace both parts that should have been part of a larger recall. I suspect this is a recurring issue that Tesla is not addressing. The chances of having a similar issue on one side is already low. In this case, it is on both sides, which reinforces my suspicion.
My vehicle, a 2019 Tesla Model 3, which is equipped with Tesla's Full Self-Driving Beta software, often fails to detect pedestrians and other objects in its path and react appropriately to them. It is highly concerning that this software is being trialled on public roads and pedestrians put at risk. I recently saw a video showing pedestrians being put at risk by someone testing FSD, which even put children in harms way. https://www.youtube.com/watch?v=s9JGviyMkzM&feature=youtu.be This software is highly dangerous and needs to be banned and people experimenting on public roads should not be allowed.
I recently updated my 2019 Tesla Model 3's software to version 2023.7.15. Ever since I did so I have been getting random, unexplained, and unnecessary decelerations in both adaptive cruise control mode and while driving using the vehicle's autopilot (not FSD). While this is annoying at least it is also unsafe as I could easily be rear-ended for no reason when this happens. It has happened every time I drive the vehicle and usually more than once per drive.
The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Driving on a clear, sunny day in Arizona on interstate 8 at highway speed with the Tesla AutoPilot engaged. There were no vehicles in front of me and no obstructions in the road when the car did heavy braking (aka phantom braking) for no known reason. I immediately had to override the braking with pressing on the accelerator. This occurred multiple times on the same road. If a vehicle had been traveling behind me when this happened, it would be highly likely that a collision would occur because of the random nature of the extreme braking. I did not use the adaptive cruise feature the rest of the trip in fear that a collision would occur. No warning messages were/are present. The Model 3 I drive is equipped with sensors on the front bumper that (I believe) Tesla has deactivated to use vision-only instead. I drove for years using the non-vision (sensor) method without experiencing phantom braking, so this experience is new to me.
At 2401-2499 AL-36, Hartselle, AL 35640, 34.447019, -86.811335, traveling West, the car suddenly slows to 25 mph from the normal 55-60 mph. This sudden slow down startles the driver, passengers, and following traffic which rapidly approaches the rear. The problem is reproducible. Yes, the vehicle has been reported to Tesla using their voice reporting system. There are no warnings prior to the failure. It has happened ever since the road work replacing a bridge completed two years ago. BTW, Google Map Pro still shows the construction barriers at that location.
Unintended acceleration during public street and highway while approaching a stop to make a right turn on November of 2022 in Orange County California onto a highway I let go of the pedal ready to press the brake and while turning it made a unnecessary acceleration to speed up making steering difficult, another incident where I believe in February 2023 as I was driving in the right lane a truck made a sudden stop and the accident avoidance never deployed nor warn me and the acceleration maneuver my steering pedal as I felt it degrease on the brake and increase on the acceleration pedal this was very traumatic and scary knowing I might have bodily injuries or even death also while setting the speed limit I notice while using the regenerative braking the brake pedal would vibrate very aggressively also while using the back up cam and side views it would glitch a lot after a bug update I feel this is very concerning for me and my kids and a lot of reviews and even attorneys or aware of the situation most of all it's a safety issue for California
Multiple extreme braking so much where today actually hurt my neck it stopped so abruptly up a hill miscalculating that a walker was about to be hit by my car, the man was nowhere near being hit and the auto braking skid to a halt whipping my head forward and my sweatshirt choked my Adams Apple area. It was extremely abrupt, scared me, the walker and nearly caused a rear end collision with the car behind me. This has happened a lot in the past 3 months yet I’ve had the car for over 4 years so I am assuming something is wrong with the software updates - it’s super scary not to have control of your own car. Also, I can opt out of auto braking on my car yet that’s not what I’m reporting, I’m reporting the fact that it’s phantom braking miscalculating street situations and causing dangers to me, my passengers and others like I’ve described above. Also noticed recently, when I hit the gas, it’s often the car doesn’t “go” it pauses and then may go with similar miscalculation of street situations like pedestrians on a adjacent sidewalk or motorcycles in between cars yet literally the Tesla won’t let me move…this isn’t safe.
On 10/17/2021 my son was killed along with his passenger in this Tesla. The car was thought to be going over 100 miles an hour on a city road Coconut Point Road in Estero Florida. The car was thought to have hit a tree with the rear tire and was sent flying through the air and hit another tree and split in half. My son knew this road well as it was close to his home and drove it on his way home from work. I feel strongly that this was an acceleration issue!! He has driven this car for 2 years, so knew the car well.
The passenger occupancy sensor and airbag failed and needed to be replaced. The system alerted me to the failure. Tesla does not cover this as a manufacturing issue. $1300 for repairs on parts that are designed for safety Tesla is not responsible for the quality of parts used to assemble the vehicle. Per Tesla safety related issues are only covered for 5 years or 60,000 miles. There must be a higher standard for safety.
On my 2019 Tesla Model 3, the following warning appeared:" "Front left safety restraint system fault" This warning appeared in May 2023 and the local Tesla service center wants $700 to repair it - when this is clearly a driver safety issue and should be fixed at no charge. The vehicle has about 27,000 miles and is just out of warranty.
The contact owns a 2019 Tesla Model 3. The contact stated that while utilizing the ADAS features including the Adaptive Cruise Control, the vehicle unexpectedly braked. The contact stated that on another occasion while the accelerator pedal was depressed, the vehicle experienced phantom braking. Due to the failure, the vehicle abruptly stopped and caused the contacts wife’s seat belt to retract very tight. The contact stated that he disengaged the features including the Adaptive Cruise Control to operate the vehicle. The vehicle was taken to the dealer where it remained. No warning lights were illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
There is one spot on HWY 29 near me in Lake County CA where the car while driving on autopilot always sees an obstacle ahead and warns of an immediate collision. There is however, nothing in the road it is just the road dips down (a bit like a helter skelter) and the car does not recognize it. It is replicable and happens every time that highway is driven.
My wife was dropping my kid in the school drop off line. The speed was probably about 5 mph. The Tesla suddenly went into a sudden spontaneous acceleration. When my wife tried to brake, the brakes did not work. There was no forward collision warning beeping sound that went off, which is supposed to. It hit the vehicle in front and finally hit a fence. so, both the accelerator and brake malfunctioned. The car will go to a body shop tomorrow. Since it was a school drop off zone, safety of a lot of people were put at risk. It was very hard to get Tesla on the phone. so, we went into a Tesla service center and a complaint was filed. They will be reviewing the data but I dont know how long it will take. A software update had been applied a week back. 2 hours after the accident, a software update screen popped up
I live in a very rural area with very little traffic on two-lane country roads. When my cruise control is active, my Tesla sometimes brakes for no reason. A couple of days ago it violently braked from 70 mph to 50 mph for absolutely no reason. On that particular trip of 30 miles or so it "phantom braked" four times. I have had this car for almost 4 years and this problem appears to be getting worse.
The right camera and coax cable have gone bad. The coax cable is corroded and have water inside the camera. This is affect the car to use cruise control and the auto steer function.
On Saturday, May 6th I was driving with a passenger to the airport for Uber. She was in the rear right seat. We were on a 3-4 lane highway and I had Tesla FSD engaged. Out of nowhere, the car breaked in such an extreme manner as to send us thrusting forward in our seats. It was mid afternoon and we were beyond lucky that there was no traffic around us at the time. I felt terrified. If there was traffic, it easily could have been a deadly situation. There was no warning and I had to disengage the FSD function by further pushing on the breaks. I was reported to Uber for a safety issue, understandably, by the passenger. I have not contacted Tesla service or an independent service to look at the issue but plan to today. I saw there was a safety recall for vehicles from 2019. I would like a refund/recall if possible. I do not feel safe using FSD.
While driving in Cruise Control at the Speed Limit at 65 mph with both hands on the wheel and my foot near the brake (on the 395 Freeway in CA on 5/5/23) and no vehicles in front of me, the car suddenly braked hard (the brake pedal fell to the floor under my foot without my foot making any contact with the pedal) and stopped, thus causing the driver/passenger and all contents to shift forward violently. Luckily, there was no one behind the car, no loss of control of the car, no collisions, and no injuries of the driver/passenger as we were both wearing our seat belts. There was a large 16-wheel truck approaching from about 100 feet away on the other side of the road that passed by without any adverse events. It was the second time that this phantom braking had happened on that same road this year. That other time was in Feb 2023.
The car will not allow me to use the cruise control, or put the car into auto-steer. Tesla says it do to a coax cable that is damaged or gone bad. Additionally the day a camera repeater also needs to be replace. The car has only 62,000 miles and is 4 year old. Which is out of Warranty.
False warning while passing a parked vehicle that I have video of
The contact owns a 2019 Tesla Model 3. The contact stated that while driving at various speeds with the Autonomous Self Driving or Adaptive Cruise Control feature activated, the vehicle experienced phantom braking, causing the vehicle to abruptly stop in the middle of the roadway. The contact stated that the failure had occurred on several occasions without any other vehicles or objects nearby. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 28,000.
At just 10 days over 4 years of ownership, which is out of warranty, and at about 44,360 miles, I noticed noise when going over small bumps, moving from stop to go and while turning the steering wheel. It appears that the upper control arm, a recall on about 3000 Tesla Model 3 and Y, was the culprit. I contacted the service center and right away, over the Tesla Mobile App, the knew it was the control arm going bad. They said it was safe to drive, however, it is a bit scary to hear the squeaking and noises when driving and turning the steering wheel, especially at highway speeds. The problem was fixed by Tesla's service center, however, because I was 10 days or so out of my 4 year/50,000 miles warranty, I was charged about $190 for the repair. I feel that since this is a know issue and has happened to many other non-recalled vehicles by Tesla, this would/should be a know defect and safety concern that should have been repaired under warranty.
While driving, the AEB randomly and repeatedly activates while there are no obstacles in my path. It will slow on the interstate from 70 mph to 30 mph.
In the Tesla Model 3 vehicle's newest software update, there are text blurbs over 15 words that show up when autopilot is engaged. While I was trying to read this text blurb, the autopilot was attempting to change lanes. I had to prevent this while attempting to read the text blurb. This is because the car was making a dangerous maneuver and had not realized that the cars in the next lane over it was switching to was fully coming to a full stop. The car did not realize this and assumed that the next lane was faster, so it sped up. I turned off autopilot, re-corrected the steering, and re-engaged autopilot. The car continued its previous behavior, turned on the turn signal and went towards the next lane while keeping me busy trying to speed-read 15+ words in half a second. Keep in mind, that this is an issue easily preventable with the removal of the text blurbs. This was a distraction to me, the driver, while the car's automated system assumed it was making the right decision. This put the safety of the passengers in my vehicle at risk and the safety of others, behind me, at risk. As in the incident description above, I replicated the issue once. The dealer (Tesla) has remained silent since my report to them. The vehicle or component has not to my knowledge. There were no warning signals, messages or other symptoms of the problem prior to the distraction.
Drivers side rear door is stuck shut. After some research, there is no manual release. This is a significant safety issue and needs to be resolved for all cars that lack the release. I shouldn’t have to visit a service center to open a door. I will refrain from having rear passengers in the car as this is a blatant safety risk.
In autopilot or cruise control, this vehicle will brake unexpectedly with no vehicle or obstacle in front of it. This has happened primarily on highways, and it has happened between 10 and 15 times, such that now the driver cannot trust either autopilot or cruise control because if someone is following close behind, it could cause a wreck. We reported it to the dealer in Wexford PA prior to a service appointment, and they have not been forthcoming with a solution. We do not believe they inspected the system. There was no warning that this failure was about to occur. Below I report the date of the last 3 occurrences.
On long, straight interstate highway roads where speed limit is 80mph in GOOD to EXCELLENT weather and visibility conditions the vehicle on average would apply emergency braking at least 10x per 1,000 miles when no hazard or obstruction was present. This was often caused by asphalt color changes, slight hills, or shimmer in the distance…all of which are normal conditions for average driving. If vehicle was being followed closely by another car it had potential to cause high speed collision and injury or death.
Driving on US 395 near Mojave, CA, with cruise control enabled, the car braked suddenly twice within a 20 minute period. There were no other cars on the road but there was still a "phantom brake" that came out of nowhere.
The lane keeping assistance will send the car jerking left or right without reason or warning. (I’m not sure if the car is reacting to a shadow on the road or for some other reason.). This has occurred a number of times with an abrupt and violent movement. The last time this occurred was at around 6:50pm on Wednesday April 5, 2023 while driving westbound approaching the northernmost Palm Beach Island bridge. The car made a violent and completely unnecessary shift out of the lane and I had to make a forceful corrective steering response that scared both myself and my passenger.
The contact's girlfriend owns a 2019 Tesla Model 3. The contact stated while driving 73 MPH with the Adaptive Cruise Control activated, the vehicle experienced phantom braking. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 41,000.
In 2020 my driver side headlight assembly stopped working then in 2023 my passenger side headlight assembly stopped working. This includes the day time running light as well as headlight and turn signal in each assembly. No warning was displayed. This can cause confusion for other drivers and pedestrians through the inability to indicate my location or intention of travel. The first time this happened, the service center explained it was a component issue and the assembly was replaced by them. No warnings were shown from the vehicle.
On several occasions the autopilot mode braked unnecessarily. In one instance causing the big rig behind me to honk. Recently it braked hard when there were no cars around on the freeway. On a third time it braked as a car in a neighboring lane was close to crossing the lane but did not.
Went on a long trip over the last 2 weeks that involved >2000 miles of highway driving. Wanted to use the Adaptive Cruise Control but couldn't because of frequent sudden braking for no apparent reason. The last time that it happened was on I84 with no cars in sight in either direction, no large signs in sight, and no changes in pavement color in sight. We were traveling at 80mph with Adaptive Cruise Control engaged (Self Driving was NOT engaged) and the car suddenly braked to less than 50mph before I could intervene to regain speed control. We couldn't use Adaptive Cruise Control for the rest of the trip because we decided that it was too dangerous.
The rear view camera of my car it’s failing intermittently some days work some days don’t. So I found that there is a recall related to this specific issue. NHTSA Recall Number 21V-00D then I scheduled a service with Tesla indicating that I’m sending the car for them to honor the recall. They accepted and scheduled the service appointment through the app at $0 cost because obviously it’s their responsibility. Well for my surprise when I arrive to the Tesla Service Center in Coral Gables Florida, the person in charge refused to honor the recall saying that the car it’s not in warranty and that they don’t perform services on recalls even though I was showing them that the recall it’s on my VIN number at the NHTSA website. Now I’m worried that I may cause an accident because the car may malfunction due to this safety issue with the rear camera. Find attached screenshots of the conversations I had with them where they are basically refusing to properly perform the service for this recall that includes the full inspection of the coaxial cable to see if it’s too damaged and the replacement of the part.
The contact owns a 2019 Tesla Model 3. The contact stated while driving 45 MPH, the vehicle lost motive power. The contact stated that the message “Vehicle Hold Disabled” and vehicle shutting down and pull over safely. The contact was able to pull on the side of road. The vehicle was towed to the dealer. The vehicle was not diagnosed. The manufacturer was contacted, and the manufacturer had the vehicle towed to the dealer. The failure mileage was 34,148.
My vehicle is giving me a warning saying "Front left safety restraint fault - Service is required". This is a 2018 Tesla Model 3 that Tesla says is a repair and not a recall. But if my seatbelts don't work, this seems like it should be a safety recall.
Car in park in busy parking lot. Car reset itself to factory settings, profiles gone, everything at factory default. Put car in reverse, rear-view cameras pop on as expected, but as I'm in motion in reverse the cameras freeze and a dialog box pops up with details on "what's new in V11", preventing rear visibility.
Link - Lateral - Lower - Front - LH (Remove & Replace) LOWER LATERAL LINK -FRONT(1044341-00-D)
The car on multiple occasions while driving on the highway with either the cruise control or autopilot engaged, drastically brakes and slows down for no reason. These slowdowns are drastic and have occurred when there are no other cars or conditions to cause the response. The braking is so dramatic that it is unlikely that I could have intervened in time to prevent a trailing vehicle from potentially rear ending my car. The speed change was so drastic that a trailing driver also may not have been able to react in time. This is a serious issue that must be corrected without delay. This typically issue occurs within 15 minutes of engaging the cruise control or autopilot and has happened multiple times. The date below is the most recent occurrence.
My car restarted itself and wiped out the entirety of my saved settings. I’m very upset because I had to set up everything all over again. Additionally, the full self driving brakes randomly while driving and causing my body to slam and pushed back from the seat belt. The autopilot feature also failed to recognize yellow lights where it will cross it, which had to be disengaged by the driver in order to avoid accident. The fsd also failed to recognize merging lane when merging onto the freeway.
The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number 21V00D000 (Back Over Prevention) and 22V702000 (Visibility) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the backup camera was inoperable nearly caused the vehicle to strike a pedestrian. The failure mileage was 48,000. Parts distribution disconnect.
I was driving using beta full self driving feature, and the vehicle was involved in a collision
The front control arm fails just 58k mile mark this known issue on car. Multiple time brought to there attention no action was taken
the PTC heater fails on a lot of the older cars leaving them stranded. The % of cars effected is alarming. This should be recalled to prevent people from being stranded in the cold.
On Feb. 18, 2023 when the Tesla model 3 was being driven on I-66E in a regular lane (55mph speed limit) parallel to an I-66 express lane (posted limit of 70 mph) going in the same direction, the car display showed the higher posted speed limit of the express lane. As a result, in assisted cruise control mode, the car would speed up more than 15 mph faster than the permitted speed for the non-express lane. Using assisted cruise control in such a circumstance is a serious hazard, but it has been observed many times on different highways since the vehicle was purchased in 2019. The problem puts the occupants of the car and other vehicles on the road at risk. The problem was initially experienced on I-395 and reported to Tesla in 2019 soon after purchase, but no action or follow-up was made. Recently, the problem has been consistently detected multiple times in similar circumstances.
I am writing to report a serious issue that occurred while my wife and two of my children were driving my Tesla Model 3 with VIN number [XXX] on Highway 99 North on February 14, 2023, at approximately 6pm. While driving on the highway, the Model 3 suddenly shut down and died. The vehicle completely lost power and they were unable to restart it. Despite trying all the resets given by Tesla roadside assistance, the car would not move. Even the Tesla team wasn't able to move the car and it was California Highway Patrol who moved it to a safer location. My wife and children were extremely frightened by this incident, which was an incredibly dangerous situation as they were driving on a busy highway, and they were lucky that no accidents occurred as a result. I wanted to update you that the Tesla team in Stockton, CA is now handling this issue and they have informed me that the battery fuse blew. However, this incident has left me with grave concerns regarding the safety of my Tesla Model 3 for myself and my children. I believe that the car has become extremely unsafe to drive, and I am very worried that a similar situation could happen again. I must also note that this incident has created a panic within me, that even if and when the issue is resolved, every time I drive my Model 3, I will have a flashback of the incident and the fear that it might happen again. I believe this is a very serious issue that needs to be addressed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
A couple things that concern me. One- My vehicle is showing an open recall since I purchased it. I reached out to Tesla and they advised it most like has been addressed by the software updates. I would prefer a more direct answer versus stating it “most likely” has been addressed. Two- My Model 3 was advertised on Tesla’s website with a range of 310. I get an equivalent of 120 miles of range. This is less than half. I have reached out to Tesla within days of purchasing the car and was told they completed an over the air diagnosis and nothing is wrong with my battery. They advised the cold weather can play a major role. Which I totally understand, however I can’t imagine losing over 50% of range. This has also not been completely addressed.
I have six recorded incidents over three different trips where I was traveling at highway speeds on I-84. While utilizing cruise control, weather was clear and roads were dry with no vehicles in front of, behind or to the side of me. The vehicle slammed on it's brakes unexpectedly and for no apparent reason. 5 out of the 6 times, it stopped so fast, nearly coming to a complete stop that it caused the vehicle to swerve almost out of control. Luckily there were no vehicles close behind me, otherwise I would have certainly been rear ended and possibly even killed at the speeds we were traveling. I have spoken to Tesla and they admit it is a known problem, but they don't have an immediate fix. The recommend not using cruise control in their vehicles. I think they should buy the vehicles back if you cannot use something as basic as cruise control. This problem is wide spread and extremely dangerous if not deadly under certain conditions. The date below is the 2nd to last time it happened. Last time was on 2/13/23. There were 4 similar incidents prior to 2/12/23
I've been experiencing "phantom braking" where the car will decrease it's speed, sometimes up to 50% while it's in self-driving mode.
The contact owns a 2019 Tesla Model 3. The contact stated that on several occasions while driving the cruise control or auto pilot activated, the vehicle experienced phantom braking with a beeping sound coming from the vehicle with a manual control warning message appearing on the infotainment screen. Neither the Service Center nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 28,000.
The contact owns a 2019 Tesla Model 3. The contact stated while driving at 3 MPH and slowing the vehicle into his residence driveway, as he took his foot off the accelerator the vehicle accelerated at a high rate of speed forward. The vehicle crashed into the residence and entered the house. The contact stated he did not notice any warning lights. The contact was rendered unconscious and was transported by ambulance to an ER. The contact stated that the air bags did not deploy. The contact had sustained a broken back and had fractured his sternum. The vehicle was towed to an impound lot and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
I was utilizing Tesla's self-driving feature and while traveling at about 75mph, the vehicle slammed on the braked on three different occasions for no reason. Fortunately, on all occasions, no vehicles were anywhere near me. There were no warning signs and this is the first occurrence. I have not utilized cruise control or the self-driving function, since.
Tesla knowingly disabled the hardware sensor suite in a recent update of the software in their push toward "Tesla Vision". Unfortunately the disabling of the hardware sensor suite has made the car more dangerous to drive in certain conditions such as dark roads and inclement weather where the camera cannot detect a danger situation in advance the way it could with a hardware sensor suite. The disabling of this sensor is costing me $6000 in damage due to Tesla Vision not seeing a large, dead deer in the middle of the highway causing me to drive over it and damage critical components. Tesla's decision to use a plastic shield instead of a metal shield to protect the components lead to the piercing of the battery coolant line and damage to other components.
Vehicle came to abrupt stop so hard the seatbelt locked and my head hit the seat rest once fully stopped in highway traffic. I was traveling in the middle lane of a 3 lane highway at night, with clear skies, and dry road. There nearest car ahead of me was about 40 feet, and I was traveling with the flow of traffic at around 20 mph. “Autopilot” was enabled and set to 35mph. I believe the ADAS camera system of my vehicle momentarily determined a nearby car in the left or right lane had suddenly moved into my lane when in reality none had crossed the white line and the road ahead was clear.
Since disabling the radar, the car very frequently brake checks on the highway when there are no cars in front of it, due to the reflection off the surface of highways that are very flat. This happens at least every hour or 2 when driving.
The contact owns a 2019 Tesla Model 3. The contact stated while driving at high speeds with the auto pilot feature activated, the vehicle experienced intermittent phantom braking. The contact stated that no warning light appeared on the instrument panel prior to the failure. The contact attempted to notify the service center of the failure but was informed that he could only report the failure soon after the failure. The service center offered no further assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
This morning, I was driving using FSD beta and the car swerved and veered almost directly into the curb, head-on. I was able to capture the data using the car's built-in dashcam and saved it, though I can't upload it to this site. I was able to slam on the brakes at the last minute and luckily no one else was around as it could have easily injured someone else and/or damaged my vehicle.
The car has repeatedly slammed on the brakes while using Tesla's Full Self-Driving functionality and made the car unusable at times. I've gotten into many near accidents, with the most recent happening on 1/8/23 where the vehicle slammed on the brakes on the freeway in front of a big rig, almost causing it to rear end me while me, my wife and two children were in the car. At the same time, the vehicle has also almost hit pedestrians while using the FSD beta, which I managed to avoid on 1/8/23 because I was paying attention. Had I not, I'm sure we would've struck a pedestrian walking across the street.
The contact owns a 2019 Tesla Model 3. The contact stated that while starting the vehicle, the Front Passenger Restraint System Fault message was displayed. The dealer was made aware of the failure and informed the contact that the front passenger’s side seat needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the vehicle had experienced intermittent loss of the back-up camera. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 14,419. Parts distribution disconnect.
My Handicap Son, Devdutt Srivastava, on Cushing Parkway and Fremont Boulevard. Fremont, CA, on US October 24 Evening with no Auto Pilot or FUSD engaged. At threshold the light had turned Orange and my son proceeded with same pace as usual, without accelerating. A cross car with an Autistic Kid, most likely as my son is a Special Ed Masters and trained to spot one, rammed into the Tesla 3 which was fully wrecked. The Auto Collision Emergency Detection and Braking should have worked as it was Stop and Go Traffic at Peak Evening Hours between 3:50 and 4:30 pm. I have seen Toyota Prius Auto Collison Braking Work. Someone needs to stop Elon Musk and Tesla charging premium on false promises and taking toll on lives of innocent people trusting their marketing false propoganda and constant spinning on Auto Pilot and FUD with new additional confusion creating packages and options and moving features too and fro. This complicates the software and causes more bugs.
12/24 between 7:54am and 8:55am driving on the 10 west from Arizona to California while on auto drive within one hour experienced 4 times the car engaged the brake while traveling 80 mph on the highway. All 4 times there was nothing in front or side of the vehicle. The vehicle did not alarm a sensor that something was in the way. Fortunately we reacted quickly and continued with the accelerator so we didn’t stop abruptly on the Highway. 2 out of the 4 times it was a very hard brake the other two times it was hard but not nearly as forceful. Again nothing in the road, sun behind us, no indicators of obstructed cameras. We haven’t been on a long trip with the car in a long time, however my son drove from Orange County , CA to Los Angeles one evening about 6 weeks ago and he said the same thing occurred 3 times while on the trip and on the highway. I did Google the situation and it sounds like I am not the only one who has experienced the phantom braking situation. We have disengaged the auto drive and auto pilot the remainder of the trip.
The contact owns a 2019 Tesla Model 3. The contact stated that while his partner was driving at approximately 60 MPH in inclement weather, the lane departure feature malfunctioned, causing the vehicle to hydroplane and crash into the median. No air bags were deployed. The contact's partner sustained a sore neck and back; however, medical attention was not received. A police report was filed. The vehicle was towed to the contact's residence and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000.
The contact owns a 2019 Tesla Modal 3. The contact stated while driving approximately 65 MPH with the autopilot activated, the cruise control suddenly deactivated and the braking system erroneously activated causing the vehicle to abruptly decelerate. The contact immediately depressed the accelerator pedal to avoid being rear-ended by a second vehicle. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 25,291.
"Full Self Driving" (FSD) 10.69.3.1 disconnect events lock out driver after five 'strikes.' This makes it impossible to diagnose repeatable faults until a future version unlocks FSD. My testing suggests there are problems with controlled intersections making a left turn. However, the lockout prevents documenting the problem(s). Locking out the software also makes it impossible for NHTSA, IIHS, and even the National Transportation Safety Board to identify and document failures with FSD. It also impacts car reviewers as well as this owner.
Phantom braking is occurring regularly on a road trip from CA to LA. It has happened on clear roads with sunny conditions and no obstructions as well as in shadowy or dark conditions. It only occurs with cruise control on.
I started to having "Faulty Restrain system fault" around 49k miles on Tesla Model 3. Error pop up "service needed". Consult Tesla for repair. First they ask for $384 for repair harness wires attach for driver front seat. Upon checking warranty on Tesla.com, it provides 60000 miles and 5 years warranty for Restrain System coverage so tesla agrees to fix error for "$0". Upon taking car for repair, I was informed I had rodent cause damage (chewed) wires and it's not cover. I had to pay $180 for repair. I live in Phoenix city and where I live we don't have any problem with rodents. It's very shocking to learn that rodent get access to underneath of Tesla and can chewed on wires. Why wires are not covered with better material rather than cheap plastic tapes. Those wires play significant role in vehicle safety as far as restrain system is concern. Question is why Model 3 is so inferiors in quality and design that rodent get access to the wiring. Error cause many driving problems with air bags not working and causing speeding errors. I have read on Tesla Motor Club blog and many customers are experiencing same problem. Is there anything Tesla needs to do to make their car more safer on road? If you need more information please email me at [XXX] I can provide pictures of damage due to rodent provided by Tesla. Thank You,[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Poor LED headlight/headlight seal caused severe condensation (water dripping) inside headlight housing, which led to the headlight and turn signal to not function. No warning/notification received from the car. The car is 3 years old, past 50,000-mile warranty. Headlight inspected by Tesla service center and had to be replaced at owner’s expense due to out of warranty. Condition led to poor visibility and danger/risk to other drivers/pedestrians on the road especially at night. Attempting to obtain old headlight from service center, but have pictures on hand.
Two lane highway I was in the left lane with the cruise control on not Full Self Driving. In the right lane was a semi which I came up along side off on the left , I was driving 70mph. (Speed limit) The car suddenly hard braked on it’s own. The car behind me had to brake to avoid an accident and went into the dirt. After that on this same drive, there were at least 6 more instances of phantom braking when traveling over a “wash bridge “ going under a highway sign, driving along side another semi and once without anyone near and an open road. This also happened 3 months ago and when I reported it to Tesla they said when I received the FULL self driving down load which I got the next day, the problem should be corrected. I also reported the previous problem to you, the case # 11488958.
The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Numbers: 21V00D000 (Electrical System, Visibility, Back Over Prevention) and 22V702000 (Visibility) however, the parts to do the recall repair were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
At night, both left and right side turn signal cameras (repeater cameras) become heavily obscured with glare when using turn signals. This interferes with lane keep assist, blind spot/collision warning, autopilot functions, and the ability for a driver to safely discern the presence of a vehicle in the vehicle’s blind spot. In November 2022 Tesla stated “It is a characteristic of the product… that has been design enhanced in newer vehicle production.” The issue is caused by 3 small holes located on the repeater camera’s printed circuit board (PCB) that allow internal light from the turn signal repeater to shine through the PCB to the camera sensor side, directly obscuring most of the camer sensor. The new “design enhanced” version covers these 3 holes with tape, eliminating the problem. Tesla does not view this as a concern and does not cover this safety issue under warranty. A very large number of owners have filed complaints with Tesla. Some owners had the parts replaced under “good will” while most have been charged for the replacement of the side repeaters as Tesla doesn’t classify this as a defect in “materials or workmanship”. Despite this, Tesla felt compelled to “enhance the design” by eliminating this problem. It’s absurd that Tesla knows about the issue and went as far as correcting it to prevent further problems, but won’t issue a TSB for vehicles effected by this “characteristic” that poses a major safety concern.
The high beams frequently don’t work. It has to be off auto. They only work sometimes I have to pull the left stalk forward to have them on. They should over ride the system if I push the stalk forward so I can see the road. I have allot of deer in my area and I’m afraid to drive often because the system isn’t working right. They want to charge me $1,363 to look at it.
Battery system is malfunction with power conversion system. I notice it is only charging 32/48A. After talking to Tesla, they said it is the power conversion system failure and it wouldn’t be cover under the battery warranty. I know there is a lot of other Tesla owner with this issue as well. Please investigate this incident to see if Tesla should recall the system. Thank you.
Was using autopilot feature on the vehicle on thanksgiving. Was going about 75 miles per hour when suddenly autopilot failed and the car lost control. I had to quickly regain control of the vehicle before I crashed. I took photos of the error messages and reported the incident to tesla via the tesla app. Typically autopilot fails gracefully and provides notifications. I’ve never seen it fail with no warning and loss of control of the vehicle.
Major side impact. Vehicle struck 30-35mph perpendicular to direction of travel. Vehicle did a 180 and suffered significant damage. Side Airbags did not deploy and shattered glass projectiles were flung to the head area of rear occupant, as evidenced by glass shards caught in car seat head area.
A recall was issued on Dec 21, 2021 regarding a potential camera issue due to a cable wearing out. It states that a remedy is unavailable. However, it has been almost a year since this recall and I believe this is not a reasonable time frame at this point. My camera has become glitchy and sometimes shows a green screen rather than the actual camera view
While freeway driving with autopilot (adaptive cruise control) engaged the car will suddenly break VERY hard when there is no reason to. This is SUPER dangerous when traveling at 70 mph and someone is behind me. This is a known issue (phantom breaking) that has been a problem for years and not resolved.
The contact owns a 2019 Tesla Model 3. The contact stated while driving 65 MPH, the vehicle experienced "phantom braking". The contact stated no warning light was illuminated. The contact was able to continue driving to his destination. The contact informed the manufacturer of the failure through the Tesla App and the mobile service unit was dispatched to inspect the vehicle. The vehicle was not repaired. The contact stated that recently he had experienced the failure five times within an hour and a half. The manufacturer had been informed of the failure. The failure mileage was approximately 21,100.
The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Tesla Model 3. The contact stated while driving approximately 70 MPH with adaptive cruise control mode and passing a semi-truck, the vehicle experienced phantom braking and pulled hard to the left on three occasions. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to provide a two minute time frame of the next occurrence of the failure. The failure mileage was approximately 27,019.
The contact owns a 2019 Tesla Model 3. The contact stated that while driving at 60 MPH, the vehicle experienced phantom braking while there was no other vehicles or objects around. There was no warning light illuminated. The contact depressed the accelerator pedal and was able to continue driving. The contact stated that the failure had been reoccurring increasingly while driving. The contact stated that the vehicle was not designed with self-driving mode. The manufacturer was notified of the failure but provided no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 50,500.
On a recent cross-country trip in our Tesla, we experienced "phantom braking" a number of times when we had the adaptive cruise control engaged. We were not using more advanced features on any of these occasions.
While the vehicle has adaptive cruise control engaged, there are times it applies braking (sometimes aggressive braking) for no reason (commonly referred to as phantom braking). It’s almost as if the vehicle thinks there is an object in front of it and is applying emergency braking, however there is nothing on the road. In my experiences, it happens mostly on the Highway at speeds 60-80mph. This happens on clear days, with no weather concerns. This is a severe issue that will cause accidents (if people are following closely behind me, there is a concern of them hitting me). It is scary and concerning ; this needs to be immediately addressed and corrected.
Front upper control arm is failing, making an awful noise and can be felt grinding inside the car while driving. Reported to Tesla service and they denied the repair. It is a known issue, they need to recall all effected vehicles for repair.
I was traveling approximately 70 mph in passing lane when I engaged (standard) autopilot, as I approached to pass a vehicle with another vehicle following me in the same lane as I was traveling. My vehicle (phantom) braked hard to which the wheels began to squeal slightly and the vehicle behind me had to brake hard to avoid hitting my vehicle. I almost immediately applied pressure to the accelerator pedal to avoid a complete stopping of the vehicle and to which the vehicle responded to accelerate. And I disengaged the autopilot immediately by applying an upward motion on the gear stock.
Squeaking while turning left, right, and under load while braking in a straight line. Problem is upper and lower control arms. Also at time is sound like metal grinding in a circular fashion like a break pad on a rotor, or like an inner bearing going out.
The contact owns a 2019 Tesla Model 3. The contact stated while driving approximately 12 MPH, there was a rattling and grinding noise coming from the front passenger’s side tire. The contact pulled over and noticed that the front brake caliper bolts had detached and the rear brake caliper bolts appeared loosened. Additionally, there was damage to the front passenger’s side tire and rim. No warning lights were illuminated. The vehicle was towed to a local dealer and the contact was made aware of NHTSA Campaign Number: 21V387000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The brake caliper bolts were replaced. The manufacturer was made aware of the failure however, a case was not opened. The approximate failure mileage was 38,000.
I experienced more than 10 incidents of “phantom braking” while on Interstate highways (I90 and I29) on a round trip from Solon Iowa to western South Dakota. ( late Sep 2022). There were no apparent obstructions, nearby vehicles, or other dangers. In several incidents I was traveling at the speed limit (80 mph) and the car braked so suddenly and hard it jolted wife and terrified her. If a car or truck was behind me I would have almost certainly had a serious accident. This behavior seems to have gotten much worse in the past few months, although I have seen it occasionally over the 3 years (48000 miles) I have owned the car. I have noticed it happens most often near the crest of hills.
It has happened twice already today 9/21/22 was the second time that happened i was driving in the highway and the tesla suddenly hard brake with no cars near me if this problem continues it could lead to future accidents if someone is following to close…
Broken control arms
2019 TESLA MODEL 3. CONSUMER WRITES IN REGARD TO TRUNK HARNESS SAFETY RECALL. THE CONSUMER REQUESTED INFORMATION REGARDING WHEN THE HARNESS MAY BE AVAILABLE.
Tesla software update 2022.24.6 is an update that forces the vehicle to use Tesla Vision for Autopilot adaptive cruise control. The driver does not have the option to disable auto high beam features and the software is not accurate enough to prevent flashing and high beaming of other drivers. This hazard has occurred at least 5 times within two days of receiving the update. A hazard is created in two different ways: - blinding approaching vehicles, including turning on high beams when approaching vehicle is in direct area of glare - flashing high beams when following other vehicles at a close distance, distracting and blinding the lead vehicle While this problem has not been verified by a dealer, auto high beams while using Autopilot cannot be disabled and many other drivers are reporting similar issues in online forums. There is no warning or way to adjust the feature. This will likely lead to a collision because approaching drivers cannot see through glare.
Pursant to NHTSA Recall 21V-00D, I received notice of recall on my Tesla Model 3 in a letter dated 2/15/2022. I have not received any further communication regarding a repair in the the 7 months since, which in my estimation is beyond a reasonable time to address a recall notification. I am thereby submitting a NHTSA complaint that Tesla has failed to remedy this defect within a reasonable time, as outlined in the recall notice. Please advise any additional steps I may need to take to register or advance my complaint.
I have experience phantom braking on my Model 3 many times when I used FSD(full self drive) on the freeway. The car just randomly slows down / decelerates abruptly even if there are no obstacles or other cars in front. This results in a serious situation when the vehicle behind may ram into you causing a fatal accident. I have always reported this issue using voice control REPORT BUG and got acknowledgement saying THANKS FOR THE FEEDBACK. But I have never heard from Tesla that they have fixed or are fixing it. This issue is happening almost every time I used FSD on freeway even today (Aug 30, 2022)
Car is on cruise control on a two lane highway, posted speed 55 mph. It has ghost emergency stops on cruise control not auto pilot . My car doesn’t have it. It renders a simple feature unusable.
The “auto-defogger” came on when the windshield was not fogged up and started to fog up the windshield instead of de-fogging it. It remained on the rest of the day and the only way I could figure out to get my window to stop fogging up was to turn off AC entirely. If I turned it back on, it immediately started “auto-defogging” which just kept fogging up my windshield. It was a dangerous situation trying to drive while the car was fogging up it’s own windshield. I contacted Tesla to look into it and they would not look at it under warranty.
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle made a turn left and found itself in a lane that was coned off. Traffic was queuing in the adjacent lane. The vehicle edged forward into the closed lane and waited to join the lane to the right. Even though other drivers were giving way, the vehicle failed to move. The driver took manual control in order to complete the manoeuvre. There is Go_Pro video here - https://vimeo.com/738880343/09033b5c2a
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. Cruising at 30+ mph the vehicle was late to slow down ahead of a left turn junction. The vehicle then cut across the junction as it was moving too fast to make the turn correctly. There is Go_Pro footage of the incident here... https://vimeo.com/738674524/5db5854102
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. After successfully crossing a junction the vehicle accelerated too quickly on a narrow residential road with another vehicle approaching from the opposite direction. The vehicle was travelling at 27 mph when it was forced to brake hard. There is Go_Pro footage of the incident here... https://vimeo.com/738677992/0a3c3d4713
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle stopped short of a STOP sign at a junction then slowly moved to the middle of the junction, failing to make a right turn. After manual re-routing the vehicle brakes for no reason other than a pedestrian is close by. The vehicle then fails to make a left turn successfully, cutting the corner. There is Go_Pro video here.. https://vimeo.com/738680260/7c4eeba7e2
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle approached a busy intersection to turn left. Although drivers were giving way to the vehicle, it failed to complete the turn in a timely manner. The vehicle edged forward and then rapidly made the turn at 12mph . The driver had to take over as the FSD made the turn too sharply and too close to a bollard. There is Go_Pro video here https://vimeo.com/738682868/d5b572a69d
Yesterday I had the most frightening driving experience of my entire life. It was raining heavily and I was going about 35 mph on the local road in my model 3 standard, 3 years old. Suddenly I lost all traction and was slipping side to side +/-90 degrees from the direction of traffic. I immediately took my foot off the accelerator and tried to slow down but didn’t brake. I swung 180 degrees each way about 5 times. Luckily no one hit me but I was taking up all lanes as I careened all over the road. I can’t believe how easily the model 3 loses traction in the rain. This is unacceptable.
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle was navigating through roadworks with temporary signage and cones in place. This seemed to interfere with the FSD with the vehicle moving left to right in an erratic manner and accelerating to 28mph whilst still in the roadworks zone. There is Go_Pro video of the incident here https://vimeo.com/736104870/581215a7e7
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. At 10mph the vehicle attempted to change lanes whilst there was another vehicle in the other lane. If the driver had not intervened there may have been a collision or the other vehicle would have to brake hard to avoid contact. There is Go_Pro video of the incident here. https://vimeo.com/736107290/2a01155c84
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. At approx 20 mph the vehicle entered a stretch of road works with temporary signage and cones. The vehicle performed an emergency stop for no reason to the frustration of other road users. The driver had to take control of the vehicle. There is Go_Pro video of the incident here. https://vimeo.com/736110202/bcedc1c516
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. At 25 mph the vehicle veered across two solid white lines and into the cycle lane. There is Go_Pro video of the incident here. https://vimeo.com/736112946/2d0d7a4ed3
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle failed to recognise a speed limit change approaching a sharp left turn. The vehicle took the turn too fast at 29mph veered into the oncoming lane. The quick reactions of the driver, who took control averted a collision. There is Go_Pro video of the incident here https://vimeo.com/736115753/289c3413e9
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. On a section of road with a 15 mph limit the vehicle was travelling at 39 mph. It then attempted to take a corner at 25 mph veering into the oncoming lane. Vimeo Link - https://vimeo.com/735797650/15baa75187
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. On a section of road with tight, blind turns, the vehicle accelerated from 23mph to 27 mph into the approach to a turn. In making the turn the vehicle crossed the median into the oncoming lane. There is a Go-Pro video of the incident here https://vimeo.com/735805944/eab3a31083
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. On a wide residential road, with a speed limit of 30 mph, the vehicle accelerated to 44 mph. The display on the vehicle incorrectly says the limit is 65 before the driver had to manually adjust the maximum speed. There is Go-Pro Video of the incident here https://vimeo.com/735815741/e651f8ab92
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. At 45 mph and without indicating etc, the vehicle swapped lanes from left to right on a dual lane highway. There is Go_Pro video of the incident here. https://vimeo.com/735819637/601febb81d
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. Cruising at 35 mph on a broad residential street, the vehicle failed to recognise road markings and signage indicating that the vehicle was entering a “slow school” zone. There is Go_Pro video of the incident here https://vimeo.com/735823359/7795c10089
The rear windshield cracked with no impact, an interior stress crack on the bottom passenger corner formed. Researching this issue, I found many complaints with model 3 owners who have had this same issue with 2018 and 2019 model 3s. This seems to be a design flaw and quality issue with the glass Tesla uses.
While driving on the freeway tonight at about 11:45 pm with no one nearby and no shadows or debris in the road, the car on autopilot slammed on the brakes, taking the car from 68MPH to below 45MPH in less than a second, which could have resulted in a rear end collision had someone been behind the car. The car has done this many times in the past but this time was unusual in that three beeps occurred right as the car slammed on the brakes. I saved the video and will see if the video shows the incident.
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. While FSD Beta was engaged, the road transitioned from being single lane and one-way only to two lanes and with traffic travelling in both directions. As we travelled over an intersection, the Tesla ignored this change in its surroundings and proceeded to travel in the wrong lane, towards oncoming traffic. Its failure to read road markings could have seriously endangered the driver and other road users. A link to the clip of the incident can be found below: https://vimeo.com/733967979/01bc3c3795
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. While FSD was engaged, the driver approached a road closure sign due to road works occurring. Ignoring these well-marked signs, which clearly said 'Road Closed', the Tesla proceeded past these signs until the driver had to perform a stop to prevent the vehicle from colliding with the road works. A link to the clip of the incident can be found below: https://vimeo.com/733970645/9ef2ad21d2
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. While FSD Beta was engaged, the driver approached an intersection, the FSD stopped correctly to yield to oncoming traffic on a one-way street. The vehicle was travelling across the intersection according to its navigation. There was also a cyclist ahead of the Tesla at the intersection. As the cyclist entered the intersection, the Tesla followed and attempted to travel around the cyclist to complete the manoeuvre and continue travelling straight ahead. However, the Tesla then deviated from its course and instead travelled left at the intersection, travelling the wrong way on one-way street, causing the driver to perform an emergency stop and reverse out of the dangerous situation. The Tesla appeared to panic at the presence of the cyclist when attempting to travel around it, and then headed directly into oncoming traffic while travelling the wrong way up the one-way street. A link to the clip of the incident can be found below: https://vimeo.com/733972674/ce244b3a69
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. While travelling at 32 mph the vehicle moves to the right in preparation for an upcoming right turn. However, there is a parked truck in the lane the Tesla intended to enter, and the vehicle passes far too close to it before over-correcting and veering back into the original lane before once again moving back to the right-hand lane. A link to the clip of the incident can be found below: https://vimeo.com/733567653/6d929fc7d6
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. Whilst indicating to turn left the vehicle carried on straight. The driver had to disengage from FSD mode and complete the turning. The unexpected late deviation from its plotted course gave the driver very little time to respond, and presented a potential hazard for other road users. A link to the clip of the incident can be found below: https://vimeo.com/733569655/e65e5888e5
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle, when FSD was engaged, made a left turn at an intersection when in the right turn lane. Its lane position was entirely incorrect, and is a consistent failure within this software. A link to the clip of the incident can be found below: https://vimeo.com/733571685/fb22a84a02
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. Whilst preparing to make a right turn the vehicle moved lanes too quickly, at just under 20 mph, and came very close to parked vehicles before correcting and completing the manoeuvre. A link to the clip of the incident can be found below: https://vimeo.com/733575296/1285b49f58
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. While cruising at 30 mph the vehicle crossed a solid white line veering left into a bike lane. The vehicle then corrected itself, though this is an incredibly dangerous defect which could seriously endanger cyclists and other road users. This is a consistent error which is committed by Tesla Full Self-Driving Beta version 10.12.2 software. A link to the clip of the incident can be found below: https://vimeo.com/733576651/b62fd06772
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. Cruising at 49mph on a road that was opening up from one lane, into two, the vehicle veered to the right where a cyclist was present in the cycle lane. The driver had to take action to ensure the vehicle did not come too close to the cyclist. A link to the clip of the incident can be found below: https://vimeo.com/732397659/c27b5b751d
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. Entering an area where there were roadworks, at more than 30 mph, in FSD mode the vehicle veered to the right into a lane that was closed off. The driver had to take back control of the vehicle and put it back into the correct position on the road to avoid colliding with the concrete barriers in the road works. A link to a clip of the incident can be found below: https://vimeo.com/732399072/8ae3aeaaee
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. As the vehicle approached a rail crossing, with lights indicating it was safe to cross, the vehicle rapidly reduced speed from 21 mph, creating a hazard for the vehicles behind. The driver had to take back control of the car to mitigate the risk of a collision. A link to the clip of the incident can be found below: https://vimeo.com/732400249/c1dbfe39dd
My friend was driving the vehicle (Tesla Model 3, 2019) while Full Self-Driving Beta 10.12.2 mode was engaged. The FSD Tesla makes a left turn at an intersection on a protected left turn, but slows down considerably just before the traffic lights - which did not apply to the Tesla but rather the traffic from the opposite side of the intersection - after making the turn, stopping in the middle of the lane. The driver disengages and accelerates to complete the manoeuvre, to avoid a rear collision. The Tesla may have mistaken the red traffic light showing for other traffic as one it should pay attention to, almost causing a collision and displaying the inadequacies of its vision and cameras. A link to the clip of the incident can be found below: https://vimeo.com/732401882/8837a257a0
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle completed a right turn at an intersection then veers to the left, encroaching into the next lane. The FSD display shows no vehicle present at the driver's side left, but the driver had to take back control of the vehicle in order to avoid a collision as there was a car in the lane the Tesla was attempting to enter. A link to the clip of the incident can be found below: https://vimeo.com/732403629/851c8377fc
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle was travelling at speeds between 12 to 18 mph. As two lanes merged into one the Tesla came dangerously close to the vehicle in front and the driver had to take action in order to avoid a collision. A link to a clip of the incident can be found below: https://vimeo.com/731683998/17e89131be
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. Cruising at 30 mph, on a very straight road, the vehicle twice veered across solid white road markings and into the cycle lane before correcting. This is a repeated problem with FSD Beta 10.12.2 and presents a very real danger to cyclists. A link to a clip of the incident can be found below: https://vimeo.com/731686163/0ec7f7f428
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle was cruising at 35 mph whilst indicating right as per the Sat Navigation instruction. In FSD mode the vehicle ignored the junction and continued straight ahead, deviating from its plotted course on the navigation. A link to the clip of the incident can be found below: https://vimeo.com/731688075/d3f31fd060
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle was travelling at approx 35 mph - too fast for a narrow and winding road. The vehicle crossed the central line into the oncoming lane and a moment later veered towards the right - nearly making contact with the curb and causing a collision. The driver had to take back control of the vehicle. A link to the clip of the incident can be found below: https://vimeo.com/731689228/485219aa71
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. Travelling on a narrow and winding road the driver had set the max speed to 20 mph. After re-engaging FSD mode the Tesla “reset” the max speed to 35 mph. Clearly too fast for the road conditions, the vehicle had difficulty negotiating the road safely and almost veered into the wrong side of the road. A link to a clip of the incident can be found below: https://vimeo.com/731691467/e336068d60
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. On approach to a right turn at an intersection, which was necessary to follow the route on the navigation, the vehicle positioned itself poorly several yards from the car in front and did not take the space in the right hand lane to make the turn. The driver had to take control of the vehicle in order to make progress and not inconvenience other road users. The vehicle was also permitted to turn right on red, and failed to do so. A link to a clip of the incident can be found below: https://vimeo.com/731694412/aeedeeccfc
1. Phantom braking while on autopilot in a freeway (I15, I215, etc) 2. Disengaging auto pilot when it is making a curve in a freeway to another freeway (San Diego freeway)
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle approached an intersection, on a bend in the road, at more than 30 mph and braked to a near halt whilst in the middle of the intersection. The speed limit is signed at 15mph. The vehicle then proceeds in FSD mode and takes another corner 5 to 10 mph in excess of the speed limit of 20 mph. A link to a clip of the incident can be found below: https://vimeo.com/731419136/51bfb24df3
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. Whilst cruising at 30 mph the vehicle leaves its lane crossing two solid white lines and veering into the adjacent cycle lane before correcting and returning to the original lane whilst maintaining speed. A link to a clip of the incident can be found below: https://vimeo.com/731422280/c39fc14a23
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle was travelling at 29 mph, slowing to 15 mph, as it approached an intersection on a dual lane highway. As the vehicle slowed it veered to the right, crossing into the adjacent lane, even though there was another vehicle present. The driver had to intervene and take over control of the vehicle from FSD mode to prevent the risk of a collision. A link to the clip of the incident can be found below: https://vimeo.com/731425264/4b09cb1e7a
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle was stationary at a “no right turn on red light” intersection. In spite of the sign, in FSD, the vehicle took the turn in “autopilot creeping forward” mode, making an illegal turn on a busy intersection. Please see a link to a clip of the incident below: https://vimeo.com/731427985/e4d022bdea
Car suddenly braked hard while driving 60mph on a highway nearly causing me to get rear ended. No clear indications as to why it braked.
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. Whilst travelling at 24mph the FSD informs the driver to “avoid traffic cones” and brakes to 12mph for no apparent reason . The video of the incident clearly shows there were no traffic cones to avoid. The vehicle automatically disengages from FSD mode whilst crossing an intersection, creating a hazard for other road users. A link to the clip of the incident can be found below: https://vimeo.com/730258398/e0f8b28291
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. Whilst travelling at 30 mph the vehicle leaves its lane and swerves across a solid white line into the clearly marked bicycle lane. The speed of the vehicle remained at 30mph. The vehicle then returns to the correct lane, though the incident could have been incredibly dangerous if there was a cyclist in that lane. A link to a clip of the incident can be found below: https://vimeo.com/730261900/e4357f500c
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle approached a stop sign ahead of a single lane bridge at 14 mph. The vehicle braked and left the road coming to a halt on a private driveway. In FSD mode the vehicle attempted to approach a metal gate. The driver had to disengage FSD mode to safely manoeuvre the vehicle. A link to the clip of the incident can be found below: https://vimeo.com/730266676/f170446e7d
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The Tesla fails to slow down when approaching a curve in the road resulting in taking the corner far too quickly, despite the fact that there is a sign by the road warning drivers to slow down to 15mph. Tesla also failed to recognise the change in speed limit due to a blind turn in the road approaching, the car continued to go at a rapid speed (30mph) and even turned left when the road curved toward the right, leading to the driver taking control to steer the car back on path. During the turn, the Tesla was engaged in FSD Beta 10.12.2 and crossed the dividing line into the opposite lane. If another vehicle was approaching this incident would have resulted in a collision as the Tesla strayed into the path of oncoming traffic. A link to a clip of the incident can be found below: https://vimeo.com/730269602/ae8bd9f3b1
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle was negotiating a series of bends and sharp corners travelling at speeds between 11 mph and 34 mph. The vehicle failed to respond to changes in the speed advice signs telling the car to slow down for sharp corners, taking corners too fast, and crossing the median line into the oncoming lane. The driver had to take action to adjust the lane position of the vehicle to avoid a collision. A link to a clip of the incident can be found below: https://vimeo.com/730270943/1bdcab7a7a
My friend was driving the car (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The Tesla attempted to cut across the freeway while merging from the on-ramp. The auto-steer function attempted to drive perpendicular to the on-ramp and cross the lanes on the freeway, forcing the driver to disengage Full Self-Driving mode to avoid a collision with high-speed traffic approaching from the rear. The extremely dangerous event was recorded by using a GoPro camera, and a link to a video of the incident can be found below: https://vimeo.com/729927123/a5cd8eeb15 The car was originally positioned in the wrong lane of the on-ramp, and then suddenly lurched to the left while making the right-hand turn to merge with the freeway. With traffic approaching at such a high speed, the sudden movement into the middle of the freeway was highly dangerous and the FSD Beta 10.12.2 did not give the driver much time to react.
My friend was driving my car (a Tesla Model 3) at the time of this incident. At the time of the incident the Tesla’s Full Self-Driving Beta system (version 10.12.2) was active. The Tesla fails to slow down when approaching a series of sharp bends in the road resulting in taking the first corner far too quickly. The posted speed limit according to the sign was 15 mph, however, the Tesla was travelling at approximately 30mph, double the posted speed limit. The Tesla therefore drives into the turn too widely and tries to steer into the oncoming traffic lane, forcing the driver to intervene quickly to correct the manoeuvre and reposition the car back into the lane. During the entire incident, the car was travelling, autonomously, at 25mph. Please see below a link to a short video showing this incident: https://vimeo.com/720341558/004264b711
My friend was driving my Tesla Model 3 while Full Self-Driving Beta 10.12.2 was engaged. The Tesla Full Self-Driving Beta software caused the car to stop at right turn onto highway on ramp and hesitated whilst it waited for traffic to pass, causing a queue of cars behind it and frustrated drivers honking their horns. The Tesla could have taken the turn into the right hand lane and merged ahead. Instead, it pulled out into the turn lane while traffic was passing and had to steer around the Tesla to avoid colliding with it. Please find a link to the clip of the incident below: https://vimeo.com/729932395/315ccb9ffb
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The vehicle was travelling at 21mph approaching a railroad crossing in moderate to busy traffic. The crossing was open. The Tesla slowed quickly to 7 mph for no reason. The driver had to take control of the vehicle in order to maintain progress and not cause a hazard to other road users. A link to the incident can be found below: https://vimeo.com/729934579/b3e3d6438a
My friend was driving the vehicle (a 2019 Tesla Model 3) while it was engaged in Full Self-Driving Beta 10.12.2 mode. The Tesla was in traffic waiting to turn left at an intersection. As the vehicle made the turn it decelerated from 18mph to 10mph at a secondary red light - for no reason. The driver had to take control of the vehicle in order to maintain progress and not cause a hazard to other road users. A link to the clip of the incident can be found below: https://vimeo.com/729935224/032493c7fd
I was driving with my 5 yo in a car. We had to swerve to miss a truck pulling out in front of us, and when we swerved slightly, the systems of the car shut down. I could not drive the car to get us out of the middle of the road, but I also could not put the car into park. In order to prevent the car from rolling down the hill with my daughter and I inside, I had to keep my foot on the break. The emergency flashers also did not work, so there was a material risk of being rear ended. The AC also stopped working. It was 100+ degrees outside. The doors and windows did not work, so we were trapped in a hot car, in the middle of the road, without emergency flashers. Tesla Roadside refused to come. They also refused to help me because the car was in my husband's name. My 5 yo daughter and I could have died either of suffocation or by collision.
I was coming out of the park and getting on the main road, when the Tesla accelerated without warning in huge burst of speed. I don't use AutoPilot. I had to drive the car out of the road to avoid the incoming traffic and the Tesla hit a tree and a parked car. Then it came to a stop. Then the airbags also failed to deploy. I reported to the police .
When heavy down rain falls and the streets start to collect water of 1-2 or more the uderbody skid plates with collect water and the body panels fasteners will fail and the skid plate tears. This has happed twice since I've owned the car. This last time happed last week when a heavy rain came through. I'm now over my warranty but the problem keeps happening. Tesla has a bulletin specifically for this dated September 19, 2019 address this problem. Tesla TSB SB-19-12-00. Tesla service in Austin, TX is denying my car a replacement skid pad since I'm at 55,000 miles, just 5K past my warrenty. Even though they know this part will fail if the car happens to go through enough water from a heavy rain. If this part is not replaced water can then get into the rear bumpers and then cause them to be ripped off which could then cause an accident if this were to happen at hwy speeds.
Frontal head-on collision - I went too fast while making a left turn (at least 50mph) - vehicle drifted and I lost control and it hit a lamp post - damage was pretty severe in front left drivers side of car but airbag never deployed
The rearview camera of the Tesla Model 3 is defective and it will lead to an incident since I rely on it when going in reverse. Tesla issue a recall letter in February 2022 but has not provided an update or dates as to when the solid core coaxial able will be replaced. If you can put pressure on Tesla to replace this part ASAP before someone gets hurt.
Squeaking suspension not allowing for a safe drive.
I'm submitting this because my safety recall NHTSA # 21V-00D which was sent to me on Feb 15, 2022 has not been serviced in a timely manner by Tesla. The letter I got stated that they would either replace the harness, or install a guide protector for the rearview camera. However they have done neither. When I call them about it, they tell me "everything is fine, there are no repairs available for your car, just keep using it as normal". When I told them that what they were telling me disagreed with the recall notice, they told me to "ignore the recall notice".
I was driving on Tesla “autopilot” and instead of noticing the exit from freeway , the car thought it was still on freeway as it had to take the next exit, it just on full speed went into the exit, it did not break or slow down and just before the sharp exit turn on 65 mph it just disengaged autopilot with message “system error “ luckily I was aware and was able to avoid a major crash . If I was a second late, the car would have gone through the road barrier. I’m sure if I had a crash Tesla would find reasons to blame me for the crash even though it was its software. Autopilot is junk piece of software with little regards to customer safety. I am not sure how something like this is even allowed to be sold and used on public roads
The contact owns a 2019 Tesla Model 3. The contact stated while driving 70 MPH, the Forward Collision-Avoidance: Automatic Emergency Braking was disabled independently. The contact stated that the Forward Collision-Avoidance warning light was illuminated. The vehicle was driven to work safely. The vehicle was not repaired. The dealer and the manufacturer were informed of the failure. The failure mileage was 89,050.
The contact owns a 2019 Tesla Model 3. The contact stated that while the vehicle was in reverse, the Back Over Protection camera failed to display an image on the screen. The contact stated that he received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) several months ago. The dealer was contacted and stated that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to call the NHTSA to file a complaint. The approximate failure mileage was 65,000. Parts distribution disconnect.
Phantom braking. During Basic autopilot (steering, braking in one lane) at times system applies brakes for no reason, which could cause rear-end collision with the following car. Usually happens at freeway speeds, with NO cars around the vehicle and the road is unevenly sightly with small grades or going past the crest of a large grade roadway happens when the vehicle peaks grade and descends down.
Car will break "phantom breaking" slowing down +20mph very quickly with nothing on the highway in front or behind. It typically happens before bridges, major shadows on highway. There are 2 places in Little Rock Arkansas on the highway that it does it every single day in the same spot with nothing around! Has nearly caused people to crash into me from behind. I stopped driving with the autopilot.
Sudden braking / deceleration while on adaptive cruise control. Has been happening frequently on I66 east between Haymarket and Rte 28, often at same locations. No visible hazards and often no other cars immediately in front of vehicle. Vehicle has "Autopilot," not full-self-driving. Has been happening for more than two years.
My car brakes for no apparent reason consistently in the same location every time. What has been described as “phantom braking”. When I hit two spots on I5 northbound near the berkley exit. The set max speed of my cruise control will suddenly drop and the vehicle will brake. The speed then adjusts up to the prior setting and the vehicle will return to normal. This in total lasts about 5 seconds but results in dangerous braking.
While in Tesla’s auto pilot mode, the vehicle breaks for no particular reason. This is particularly very dangerous while going 70 mph and someone is following in close proximity. I have gotten side eyes and hand gestures from fellow motorists, I presume it is due to them thinking I break checked but I am very defensive driver and I would not put anyone at risks for any reason. I got rear ended back in 2019 in slow speed but do attribute this to Tesla sudden breaking issue. I have since stop auto auto pilot in regular basis. I do use auto pilot once here and there often in light traffic.
Multiple occurrences of phantom braking while at highway speed and using Autopilot (I do not have FSD). In most cases, there is another car (on either side next to me) and a 3rd car is coming up from behind at a high rate of speed. The 3rd car then cuts across to the open lane and as that's happening, my car suddenly/abruptly applies emergency braking and I instinctually apply throttle to keep the car moving forward. I have submitted bug reports to Tesla at the time of each incident.
Autopilot break the car for no reason on highways and high speed. Always happen on I-5 at Anaheim, CA to Los Angeles, CA area.
When I drive under bridges during the daytime, the vehicle will alert and in many cases brake the car. Can be very repeatable in my experience on my commute. Has happened on nearly every single different software version I had on the car over the last several years. Used to always report the 'bug' to tesla but they never did anything about it
On several occasions in the past 2 months, the display on my Tesla mode 3 has gone blank while driving. One on occasion, the display which is the only source of your driving speed info went blank during a rain storm at night. At the same time, the vehicle also lost its auto wipers and turn signals. This made driving very unsafe . I was on a highway in a long construction zone with no way to pull off the highway.It was several minutes before the screen rebooted and returned to normal. I have attempted to have Tesla correct this problem but they have told me that I must provide them with the exact time and date this occurs as they cannot go through lines of code to diagnose the issue. Blanking displays is a known issue. The service person I communicated with would not provide me with their phone number to discuss his dangerous issue. The advised me that without me telling them exactly when this happened they would not attempt a resolution. Help !!
This is a sudden unintended acceleration accident. I was driving into a hotel parking lot. I turned right at less than 5 mph for about 15 feet and then made another right. Suddenly, the car accelerated at very high speed. I was able to steer but can't stop the car until 200 yards after I made a turn into the bushes and knock down a tree. At about 50 yards the vehicle also banged into three parked cards.
NHTSA Recall No: 21V-00D My vehicle has been affected and suffering from the defect noted by the NHTSA. For approximately five months I have unsuccessfully attempted to have the defective condition repaired to no avail. Most recently the vehicle was taken to a Tesla Service Center to have to recall performed, however upon arrival I was informed that the parts were not available and the service center informed me incorrectly that the the parts were available. Specifically, the service center advised they did not have a grommet to complete the repair and would not repair the vehicle without the grommet. I was informed that although the service center had the rear camera coaxial cable in stock, which would have repaired the defect the service center would not perform the repair without the rubber grommet as well. Upon being informed the repair would not be completed as previously promised, I requested the alternative repair be performed for safety reasons to prevent the intermittent problem becoming permeant. I requested the "guide protector" be installed as a temporary solution to the rear camera ceasing to function for days at a time after I open and close the trunk. The alternative repair is described at: https://www.tesla.com/support/model-3-trunk-lid-harness-retrofit "How will Tesla repair my car and how long will it take? At no cost to you, Tesla Service will inspect the trunk harness on affected vehicles for wear. If the amount of wear is within the specification for the coaxial cable, Tesla Service will install a guide protector to prevent further wear. If the amount of wear is beyond the specification, Tesla Service will replace the harness and install a guide protector." I have submitted numerous photographs to the Tesla documenting the recalled defective condition that creates an enormous safety hazard. To date the only solution I have is to not use the trunk whenever the camera is actually working.
No timely remedy provided for recall 21V-00D. The recall was initiated in December, six months later the manufacturer has no resolution.
A Tesla model 3 was eastbound on a two-lane roadway at approximately 7:20am local time. A westbound school bus slowed, and activated its amber warning lights, followed by the red stop lights and driver side stop sign. The Tesla, proceeded through the traffic control devices of the school bus while the bus was accepting child passengers. It was evident that the "driver" of the model 3 had full self-driving mode engaged, and was not fully paying attention to the road as he was clearly interacting with his smart phone, held at steering wheel height. The Tesla FSD system clearly failed to appropriately stop and wait for the school bus traffic controls. Had the students needed to cross the highway (instead of only boarding from the shoulder) a serious vehicle/pedestrian incident could have resulted. NOTE: Model 3 was NOT my vehicle - This form is flawed that it makes the assumption that the reporting party is the owner of the vehicle.
Received an alert through the Tesla App that my car alarm was going off. When I stepped outside my house I saw smoke coming out of the windows. I opened the rear passenger door and saw the floor on fire. I went inside and called the fire department. By the time they arrived the entire car had been destroyed.
Firstly, I have 2 recalls on my vehicle which I have reached out to Tesla to repair. Their response was that if it's not a problem now, they won't fix it. If the cable/monitor loses function, I am asked to contact them. In regard to the 2nd recall, they said that they will fix it up with a recent update. No further action needed. My concern and current complaint is my back left/driver's side quarter/corner glass shattered spontaneously. This is after I closed the trunk and pushed back the backseat upright (which was pushed down probably from closing the trunk). Within 30-60 seconds of being in the car, the whole class corner panel shattered. The car was parked (in 50* degree weather) for 4 hours while I had dinner and watched a movie. I was inside the car when the spontaneous shattering occurred on 05/10/2022 @ approximately 9:00pm. There was no internal or external force, the car was parked, and I was inside when the whole situation happened. I was beside myself how it just shattered and how lucky I was not to have kids or anyone in that backseat behind me next to the shattered window. This is unacceptable to have defective and poor quality controlled glass/workmanship. I don't expect to close my car door and have my window shattered or close the trunk and have the windshield explode. This needs to be investigated so no one would actually get hurt. I am lucky that I had no one in the car and the vehicle wasn't moving but I can't imagine if others would be so lucky. I called roadside and customer service. They were of no help. They reported no recalls on the glass and that I should fix it and it won't be covered. I've called numerous numbers to get no where and no explanation other than we're sorry and you will need to get it fix and pay for it. I understand if someone broke in my car or if there was an accident, but in this case, it seriously just shattered without an explanation. I am hoping to get some resolution from Tesla and protect others.
This is a safety report on the poor function of the rearview camera and is for two issues that both hinder the ability to safely back up utilizing the camera display. The first issue is in regard to the delayed display of video on the screen compared to reality. The display always is delayed by a noticeable margin. Reacting to what is on the screen _now_ is often the wrong reaction, as the real position of the car has changed from what is displayed. While this delay still results in a smooth video an estimated 80% of the time, there are times when the screen freezes for a second or two, making it more likely for an accidental crash due to non-current video being displayed. The second issue is in regard to the quality of the video displayed on the screen in what Tesla calls "low light" conditions. The video is grainy, with vertical lines obfuscating what is displayed on the screen. After numerous reports of this to Tesla over the time of my ownership, the always reply saying it is normal. If backing up in nighttime conditions, the screen may not adequately display surroundings due to Tesla's known inability to fix the display when it is not daylight. As reference, this happens even backing into my own garage during the daytime hours, when I can see perfectly well myself. I would not consider this low light condition. Tesla has refused to fix this issue, and instead insists it is expected behavior and offered to explain it to me further, rather than resolving the issue. They seem more interested in getting customers to be quiet, than fixing issues. Please feel free to contact me to discuss this further. I would be more than happy to gather any data that would help you. I just want my car I paid for to work without safety issues shrugged off by the manufacturer. Thanks!
The traffic-aware cruise control frequently brakes hard at high speeds (70-80mph). It will brake for no reason, bringing the car's speed from 80mph to 30mph in a few seconds. This happens about 3 times an hour. If there was a car close behind me whenever it happens, this could have caused significant harm. I feel this is an extreme safety risk. My vehicle has not been inspected, but this is a common complaint among Tesla owners in recent months.
You have many reports of Tesla Model 3 ball joint failures. The ball joints are failing due to lack of lubrication. If an owner complains enough Tesla will squirt some lube in and reseal with silicon goop. Owners are even DIYing with WD40. Here is a Tesla in the junkyard with upperball-joint popped apart and all other ball-joints busted. https://www.iaai.com/VehicleDetail/33393366~US Just wondering when you might get around to demanding a recall. Thanks Your friend Keef. Say Hello to Elon for me.
While streaming Bluetooth audio, the forward collision warning fails to activate sometimes until after a few seconds. What happens is when it is supposed to sound, all audio in the car stops and there is a clicking for a few seconds. Then after a few seconds, the alert goes off. The alert is very dangerous because it severely reduces the time for a reaction. Secondly the backup camera has ghost images and stutters. When placing the vehicle in reverse, a ghost image appears for a second or two then goes into the live view. The live view is very laggy and non responsive. The image freezes and does not update. This causes issues when backing as any sudden movements may not be recorded and will cause an injury because the driver will not be able to see what is going on.
I have a Tesla model 3 SR and it only has the standard autopilot option, not the full self driving option. When on the freeway in a single lane and autopilot is engaged, if the single lane splits into two lanes, the car will swerve violently trying to determine which lane to take. This is a danger for the other vehicles behind me, as they are confused as to which lane the vehicle will take. Sometimes it will take a left or right hand turn lane and then start beeping when it determines that it made a mistake. A huge safety risk, as somebody would be thinking that I would move left or right, but instead the car moves into the lane going straight ahead at the last minute.
On 3/28/22 at 4:01 pm, while in parking lot traffic traveling 2-3 mph, the vehicle lost propulsion, and steering. The vehicle's audible warnings sounded and displayed a series of errors ranging from tire pressure to driver assistance features not being available. The vehicle struggled to move and had steering as stiff as a vehicle without power steering all four tires flat. I backed it into a parking space and conducted a hard re-start using the steering wheel buttons. After a few minutes the vehicle rebooted and continued as normal. A service appointment with Tesla was made immediately. On 4/15/22 Tesla conducted a remote diagnostic and submitted a repair estimate to me in preparation for a 4/16/22 repair. The estimate was for the amount of $757. This amount appears to be related to my vehicle being 3,000 miles past the bumper-to-bumper 50,000 mile warranty. The invoice states Tesla will conducting the following: Correction: Sensor - Wheel Speed -ABS - Rear - RH (Remove & Replace); Correction: Hub - Rear - RH (Remove & Replace); Correction: Hub - Rear LH (Includes Alignment Check) (Remove & Replace). Lastly the invoice lists the HUB ASSY as the part being replaced.
Telsa has not timely corrected the faulty wiring harness for the rear and side cameras causing an increased backing hazard.
The contact owns a 2019 Tesla Model 3. The contact received a notification for NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
The scenario mentioned has happened numerous times. When using Autopilot on a two lane highway, the vehicle's AEB kicked in and slammed on the brakes multiple times. My theory is that since ditching radar, the vehicle thinks that the oncoming traffic is coming into its current lane even though there is a set of double yellow lines dividing it. This phantom braking issue is especially prevalent when there are curves in the road, as momentarily it may appear that oncoming traffic is "head on". This resulted in me almost getting rear ended by the vehicles behind me and causing a multi-vehicle accident.
Even after the firmware update which was supposed to have FSD beta come to a full stop, the car still does not come to a full stop. The car slows to a speed of around 0.5 mph at a stop line with a stop sign and continues on if it is clear, but only comes to a full stop if it believes it needs to yield to other vehicles. Watching videos of other vehicles demonstrating the capabilities of FSD beta with the latest firmware version show the same behavior.
While the vehicle’s “autopilot” is engaged with the screen showing the blue lane border lines on the screen, the lane keeping assistance will suddenly and sharply veer out of a straight and clearly painted lane without any warning creating a dangerous reaction from the driver to attempt to correct (and possibly over correct) the abrupt and unexpected departure from the lane.?
The contact owns a 2019 Tesla Model 3. The contact stated that while operating the vehicle the Lane Departure, steering assist, and braking assist warning lights illuminated. During the failure the steering wheel had become difficult to turn in either direction. Additionally, while releasing the brake pedal, the vehicle continued to accelerate instead of decelerating as normal. The vehicle was taken to the local service center who performed unknown repairs however, after retrieving the vehicle the steering failure reoccurred. The vehicle was towed back to the service center. No further information was available. The manufacturer was not notified of the failure. The failure mileage was 30,000.
The vehicle suddenly and without visible obstruction in the road and with out warning applies the brakes aggressively which decreases velocity in an unsafe manner. This occurs while the enhanced autopilot is active. The component has not been inspected by the manufacturer, police, insurance representatives or other. The only prior warning is that the aggressive braking has occurred on several occasions as early as 2019. The most recent occurrence was on 03/19/22.
While driving on I 70 in Kansas with cruise control on, the car violently decelerated several times during a trip. This happened with no reason, with no object in the vehicle path and was like someone jamming the breaks and tire nearly skidding. If someone was behind me they surely would have rear-ended my car.
While driving with Tesla auto-pilot enabled, the car experiences phantom braking. This has happened multiple times already. The car will break unexpectedly for no good reason even if there is no obstruction on the road. The problem typically happens in the freeway at high speeds and presents a huge safety risk to the car occupants and the car behind since it increases the risk of a rear end collision. The problem is pretty common, a simple search on internet of Tesla Auto Pilot Phantom braking will yield many results. The problem started getting worse after Full Self Driving Beta was enabled around January 2022. When the problem happens, the car beeps loudly and breaks really hard.
Tesla provided notification of NHTSA Recall No. 21V-00D regarding the coaxial cable affecting camera visibility on 12/31/21. There is no estimate of when they will replace this cable, just that they have no parts available. I believe a reasonable time has passed and would like to have this safety issue resolved.
Automatic Cruise Control and Tesla's Auto Pilot feature phantom braked extremely aggressively when it saw on coming traffic. Sometimes without any traffic. Through a roughly 1,200 mile road trip it happened at least 2-3 dozen times to the point where I turned it off concerned it might phantom brake aggressively with a car behind me and cause me to get rear ended. Sometimes it would give me alert sounds, sometimes it would just brake. This was never nearly as much of an issue until the November update of 2021.
While driving along the interstate on my commute at freeway speeds 60-70 miles per hour, the emergency braking system will suddenly engage, and the car will issue a collision warning. During these incidents there is no car at risk for striking my vehicle or slowing down in front of my car. My commute usually occurs in the evening and early in the morning. This typically happens at least once during my work week.
TESLA HAS CHARGED $6000 FOR DELF DRIVING 2 YEARS BACK AND THE SELF DRIVING JUST CAME IN EFFECT , IT IS REALLY RISKY TO USE THIS AS THE CAR BRAKES RIGHT BEFORE EXIT AND SOME TIMES DOES NOT EVN RECOGNIZE THE RED LIGHT S
On a cold day at 26F, the parking system will seized. When attempting to move, you will have to move the accelerator pedal nearly more than a quarter to break free. This is extremely dangerous if you are parking close to another vehicle ahead.
Vehicle handle will become frozen and because of the design, it is difficult to open the door. Once it is opened, the windows will not roll down far enough for the driver to close the door. Because of this, the driver will need to move or drive the vehicle with the door open.
Constantly beeps and makes me think I’m getting into an accident took to tesla they say sensors are ok. But a car shows on my blind side and sometimes there’s no car there, especially big trucks doesn’t bring up sensor correctly
Several times while driving highway Route 2 in Massachusetts, westbound and eastbound, the adaptive cruise control system slammed on the brakes for absolutely no reason. There was nothing in front of the car for 100 yards, sometimes longer. It happened at least 10 times within an hour. This caused a dangerous situation for myself and the cars behind me who were not expecting my vehicle to brake suddenly and for no reason. There have been many other cases of this submitted to the NHTSA, it is not an isolated problem. There were no warnings displayed during the phantom hard braking incidents.
Range is not true for 2019 P3D as it is advertised as 310, same for long range with same motor and same battery size, while performance has bigger wheels. I never got more than 220 range.
The contact owns a 2019 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that while stopped at a red light, the rearview camera was inoperable. The manufacturer was made aware of the failure and scheduled two appointments for an associate to go to the contact's residence for the recall repair; however, the manufacturer canceled the appointments. The contact was instructed to use the side-view and rearview mirrors. The failure mileage was approximately 15,000.
going down the highway (I75) and at a certain exit north of Sarasota FL the car just randomly and unexpectedly brakes (phantom braking) No cars around, just straight highway Has happened several times in this spot and also other spots
Consistent "phantom breaking" when autopilot is engaged. There is not an option for a regular cruise control, rather, Tesla activates an autopilot feature when the cruise is activated - the adaptive breaking is consistently applying the breaks when there is no reason. This is a safety issue as people following behind could hit my car when it tries to stop for no reason on a highway going 65-70 mph.
when using cruise control the car will suddenly brake without warning and for no obvious reason. This happens with regular Cruise Control as well as Adaptive Cruise Control. It happens at low speeds (in town driving) and at Interstate speeds (65+mph). No warning lights or sounds. Most recently, today. Tesla has not been responsive to date. At higher speeds, there is a strong chance of either being rear ended or forcing the car behind me to take evasive action if they are too close which could result in an accident.
Car has too many phantom braking issues while using autopilot and cruise
My Model 3 Tesla while in cruise control initiated braking while on a highway approaching an overpass. There was no obstruction on the road. I believe the cameras deduced the shadow of the overpass as an object and tried to stop. This incident has been termed ghost braking.
Phantom breaking on highways when approaching an overpass during daytime. Abrupt breaking on 5 fwy from 65mph Limit to 45 mph Limit when it is 65mph Limit.
Defrost "button" location moved with SW update. Window became fogged rapidly and I couldn't find button. Figuring out how to locate the button, even though I had read update notes about moving button, took several seconds causing me to focus on car touch screen rather than road much longer than it should. I missed my turn because of this and could have easily run a traffic control sign/signal or drifted out of my lane, but I am experienced enough to know to glance up from the screen frequently even while searching for button. I waited a couple months to file this complaint figuring I would just need to get used to the new button placement, but I am thoroughly convinced the button needs to have 1 touch access on the touch screen as it did before, not opening a separate climate menu.
The contact owned a 2019 Tesla Model 3. The contact stated that while driving at 57 MPH during rainy weather conditions, when hitting a puddle the vehicle then drastically slowed down and fishtailed veering to the left. As a result, the contact crashed into the divider. The air bags deployed. A police report was filed. The vehicle was towed to a AAA center where it was confirmed a total loss. The contact mentioned that the failure could be related to Phantom Braking. The manufacturer was not informed of the failure. The failure mileage was 27,140. It was determined that there was no phantom braking at the time of the accident. Consumer stated he would like to withdraw the complaint.
I start noticing when you stop at stop light or traffic light and soon you start drive and before it’s get speed it’s break for second you feel and notice something stop for second and this start happening since last 10 days
The contact owns a 2019 Tesla Model 3. The contact stated that the air bags deployed without impact. The vehicle was towed to the dealer who was unable to determine the cause of the failure. The vehicle was sent to the manufacturer who was investigating the failure however, no resolution had been made. The vehicle had not been repaired. The approximate failure mileage was 50,100.
I was driving on a straight local street going around 40mph when all of a sudden, the car baked hard without the presence of any other cars or obstacles. This may have happened several times already and I am now reading that other people had similar incidences.
This is related to the latest recall for Tesla unnecessary braking and acceleration on the highways . This happens to me a few times while I am on autopilot the car would suddenly break and accelerate right after .
Q: What component or system failed or malfunctioned... A: Summary: When using the car seat forward facing and in a configuration acceptable for forward facing as outline in the product manual, specifically when using the vehicle safety belt, the car seat harness can get tangled and interlocked with the vehicle safety belt, preventing the car seat harness from being tightened fully and also damaging the vehicles safety belt in the process. See attached images, videos, and transcript with Clek Support for more information. Q: ... and is it available for inspection upon request? A: Yes Q: How was the child’s safety put at risk? Had I not noticed the issue by checking the tightness of the harness on my child's shoulders, I could have incorrectly believed that my child was securely fastened in the car seat. An inattentive parent or one that doesn't frequently check the tightness of the shoulder straps, could believe, if they were to pull the harness tightening strap and it were to stop, that their child was secure when in fact the harness could be tangled with the vehicle safety belt and the child not being secured in the car seat. Additionally, over time the vehicle seat belt could become damaged enough to where it no longer can serve its purpose adequately in securing the car seat to the vehicle. Q: Has the car seat been inspected by the manufacturer, police, insurance representatives or others? A: Clek support has been contacted and all details were provided but they are claiming that there is no issue with the car seat despite confirming with them that the car seat is in an acceptable configuration for forward facing and with being able to repeatedly reproduce the issue. Additional: I have a video of the issue but its too large to submit. I have uploaded it to my youtube account for viewing. https://youtu.be/q7BVuGeBNqM The images submitted are those provided to Clek in the initial communication and the resulting conversation. The video best shows the issue.
My concern is regarding the backup cameras on the car. While backing up the drivers rely on the backup and side view cameras to be aware of surroundings. Currently the camera skips frames or freezes and are is no longer reliable making it dangerous to backup vehicle while relying on the screen. There are multiple forums with similar complaints yet the manufacture states there is no current fix for this problem. This issue has been going on for almost a year.
My radar-capable Tesla Model 3 is in the FSD beta program. As part of the program, Tesla disabled radar functionality. Unfortunately on vision the car brakes aggressively (10+ mph decrease) approximately one time per five miles on the local undivided highways of Central Oregon. This is not safe for me or for other drivers. I have contacted Tesla repeatedly to opt out of the FSD beta program and reenabled radar, but they have not responded. Customer service and service centers are not empowered to fix the situation. This situation puts me and other drivers at risk and could be easily remedied by Tesla by adding a process for FSD beta program removal. Clearly their current approach is not working.
Every time I am on a two lane road, and sometimes even on divided highways, I experience numerous instances where the car seems to think there is an imminent collision, where the brakes are immediately applied excessively and for seemingly no reason. This issue is present with either the FSD beta engaged or simply having cruise control engaged at all. The issue is far worse at night, and in a 1 hour drive it is likely to happen several times. In addition to the above, the car also forces the auto high beams back onto auto when re-engaging the system after I've had to take control to stop it from stopping or swerving unnecessarily. Since the auto high beams are really bad, the car often will flash oncoming drivers on its own, and again for seemingly no reason. I usually remember to disable it every time, but have also forgotten and flashed oncoming drivers due to this as well. In addition to the above, the FSD system will make swerves that make no sense at times as well. For instance, it turned into what it thought to be the turning lane a block early, but maintained speed for the actual intended turn. When it saw the lines ending, it abruptly made a 90 degree turn a block early as it didn't know what to do. While I feel competent enough to be MORE alert than an average driver should expect to be when driving, I feel it is a matter of time, if it hasn't already happened, where Teslas cause a rear end accident, injury, or even death, from their seemingly random and sudden movements by a driver that doesn't understand the limits of the cars. For the approximate date field below......it happens every time I drive on a two lane road, and even more so at night. It's not a one time instance. It's every single drive. I'll put the date the last time I drove longer than a couple miles from home, but want to emphasize that everything described above can be easily reproduced on every single drive.
While driving with autopilot engaged (adaptive cruise control + automatic braking) the vehicle abruptly slams on the brakes even when there is no vehicle or objects in its path.
Wiper don't work as expected on auto, and changing setting on the screen it's very dangerous in severe weather as you need to click the button, look to the screen while visibility almost zero and choose the speed while driving. This is very unsafe and almost I make accidents because of that. Solution is to let users change speed from steering scroll after hit the physical button on the indicators stick.
Location: 5 Fwy North (Solana Beach area) Situation: 5pm Rush hour traffic. Speed 30- 40mph Incident: Emergency braking system engaged for no reason resulting in all 4 wheels locking up. Scared the s#!t out of me but no injury or accident. No warning lamps or messages before the incident. Outcome: Looked like an idiot to my fellow commuters. When I arrived home I turned off the feature and never used it again. No inspections.
Two problems 1. vehicle breaks randomly on the road when on assisted driving is enabled on freeways 2. new vehicle steering makes creaking/ clicking noise when turning. reported to tesla and vehicle was repaired, but same issue again.
Since the last software update, it became twice as complicated to start the windshield defogger, because the button that was previously always on the screen, was relocated one level deeper and takes that much longer to keep our eyes off the road. This is unsafe.
Automatically activated Blind Spot camera system view is filled over 50% with glare from blinker while driving at night. This renders the driver safety feature unusable during nighttime driving and creates additional driver distraction with the bright light flashing on the vehicle display every time the turn signal is activated at all driving speeds.
The screen on my Tesla fails routinely (everyday) while driving and then reboots after about 3 minutes. This happens abruptly with no warning. Tesla has told me (verbally) that it was reproduced in their service location in Palo Alto. During this time, I have no idea of my speed or any other vehicle status, such as lane keeping, collision warning, navigation, heating, etc. I have tried to remedy this issue with Tesla service repeatedly over two months, and the interactions have been unsatisfactory. Tesla does not seem to appreciate the potential seriousness of this issue and the risk to ourselves and others. Tesla Service at Sunnyvale, CA, encouraged me to continue driving, even though I pointed out the risk of "driving blind". My family is very wary of this vehicle now.
Tesla implemented a software "update" 2021-12-24 and removed basic functions making driving in everchanging CA weather a hazard. Both Front and Rear defrost buttons were constantly across the bottom bar of the touchscreen in the car before the software update on 2021-12-24. After the software update, the functions have been removed from the ever-present bottom bar. Because the touchscreen is the only way to turn on the defrost, this is a hazard. Now istead of simply pressing a button on the bottom of the screen, you have to press the car, then go to "climate" then turn on defrost. This is now a 2 or 3 step process. The other way to turn on defrost is to "Swipe" up on the temperature, and this (if the climate control is off) will automatically turn ON the climate control. On the new screen, I then have to hit "climate off" and also "defrost on". This is unsafe. Standard functions such as: Volume, Temperature Control, Defrost should be a SINGLE PRESS away, not hidden behind several menus. Attachments Description: OLDUI.PNG this is the OLD User Interface. Notice bottom bar on bottom of "Screen" I have circled the defrost buttons in pink. NEWUI.PNG this is NEW User Interface. Notice the bottom bar now does not have the defrost buttons, but instead a "Toybox", Phone, and other icons that have nothing to do with driving a car.
Heating in the vehicle suddenly stops working in cold weather. I have been in the midst of a drive home in sun zero temperatures where I lose heat from my climate control and the cabin temperature plummets very quickly
The most recent OTA update, V11, poses a severe safety risk and potential for future incidents. The update has moved visibility/safety activation into sub-menu's requiring the driver to take their eyes off the road for longer periods of time and search for these controls while the vehicle is moving. The main safety feature which is no linger available on the main screen is defrost, but other controls such as climate control, seat heating, TPMS, and more are now 2-3 clicks/swipes away when they used to be one. Not only does it take 5-10 seconds to turn on the defroster which could be deadly in the event of a quickly fogging windshield, but one has to then take their eyes off the road to adjust all of the other climate functions that come on automatically by simply activating the defrost, such as a/c, seat heaters, etc. There is also no fan speed control to defrost, so on a very cold day if one does not want the defrost blowing at full power (very loud) the entire time they are driving they must keep toggling the touch button on and off, each instance requiring 2-4 clicks/swipes and 5-10 seconds of taking eyes off the road.
Software Update Version 11 makes it dangerous to drive when the front and/or back windshield fogs up. Getting the defogger to turn on requires multiple attempts to find icons and then more icons and then more options while attempting to drive the car (or pull over out of traffic to hunt down the defrost "button".) My windshield fogged up in a matter of seconds and it was impossible to SEE who was ahead of me, see the road, or get pulled over to avoid an accident while I struggled to find the software "button" hidden deep in the menus/screens somewhere. Also, blind spot warning camera is DANGEROUS. It requires the driver to look away from the road and traffic, attempt to interpret complex visual data, and make a split-second decision (all while driving is traffic). It's way WORSE than not having the distraction at all. I love my Model 3, but someone needs to reign-in Tesla and keep them from forcing owners to drive their cars in an UNSAFE manner.
The contact owns a 2019 Tesla Model 3. The contact stated that the manufacturer had provided a new software update for the vehicle. The contact stated that the update made it difficult to use some functions. The contact was concerned that he had to take his eyes off the road to use the windshield wipers, defroster, and other features. The contact called the local dealer, but the vehicle was not diagnosed nor repaired. The manufacturer was not notified. The approximate failure mileage was 18,000. The VIN was not available.
Tesla's new user interface / software to navigate the screen (adjust climate, radio, seats, vehicle settings, odometer, trip settings, etc.) has been destroyed in their latest update. Their cars are now too complicated to drive and pose a serious safety risk as drivers are trying to adjust simple controls in their vehicles which now require much more focus and effort to adjust. Tesla needs to revert their changes to their user interface.
update 2021.44.25.2 hid the defrost, defog, windshield wiper controls. these are safety concerns for me. the update also hid the seat heaters which is irritating but only a safety concern if i get cold and become distracted.
The left front lower control arm came loose while I was getting out of my garage. The vehicle immediately became undrivable.
During autopilot driving on highway, the car applied the brakes hard 2 times during my drive for no apparent reason. I was fortunate that no one was close behind me. This is a significant safety hazard.
This is my primary car and I have been driving the Model 3 for more than an year. The side view mirrors provide very limited visibility. It doesn't provide the necessary field of view needed for safe driving. Many a time I find myself missing a car in the side lane when I turn my head. My spouse will not drive the car for same reason. The mirrors itself is very small and so is the viewing angle coverage. For context, I often travel for work and drive numerous different rentals cars - I have never felt this issue on other cars. I sincerely feel something is wrong with Tesla Model 3 side mirrors. I also the feel the same way about the rear view mirror. It is small and has to precisely adjusted. It is however less of a safety issue compared to the side view mirror.
We have two Tesla Model 3s - 2019 and 2020. Both vehicles are experiencing increased issues with phantom braking where the car unexpectedly applies the brakes for no apparent reason when using cruise control or AutoPilot. Often times the braking is sever and abrupt. There have been incidents where we were nearly rear ended by the car behind us because of this. This is a major safety issue and I am asking the NHTSA to investigate.
On three occasions while driving on the expressway the vehicle slammed on the brakes while TACC was enabled. One occasion the vehicle behind me had to swerve onto the shoulder to avoid hitting my vehicle. There was no threat or obstacles in the road, it was totally random. I’m afraid to use TACC and have no option for traditional speed based cruise on my vehicle.
Tesla model 3 is a cat death trap. There is a large platform cats can easily crawl into. . Cats jump out of the moving car when it's too late. Over two years period, two of my cats were killed the exact same way. When I took the car to the Tesla service center, they refused to even take a look and diagnose the issue. Tesla needs to provide a fix for owners with cats or even have neighbors with cats. I'm attaching a picture showing the space with cat hair still stuck to it. The car behind me almost hit me when I tried to suddenly stop when I saw the cat jumping out. Cats died anyways.
June 2021 I had an accident while Tesla Auto Pilot was engaged. I was paying complete attention to the road, there was vehicle merging to the highway from right. Neither Tesla slows down neither it have any warning and vehicle collided. Tesla Auto Pilot is misleading, and have serious safety concerns. I reported this issue to Tesla, its been months I have not heard back. I am enclosing the incident video below. https://youtu.be/orB5qq3XsJU I will be happy to share more details. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The casing that the batteries are covered in will sometimes "pop" during charging or preconditioning events. I think it's made from AL and the temperature increase during cold days causes this pop. This may cause high cycle fatigue in colder climates while the vehicle is being charged constantly.
After getting a shingles vaccination and eating lunch, a vaccine side-effect suddenly caused me to become extremely sleepy while driving. But AutoPilot drove me safely to my destination parking lot where I took a two hour nap. AutoPilot saved my life and car from an accident.
In August 2021, I discovered that the glass roof of my car had major cracks even though I had not had a collision and was not aware of any specific cause for such major damage. According to Tesla technicians who examined the damage, the roof glass had "a small crack running in top layer of glass along with a small star crack on the front left"; the back glass had "several cracks all over it with two large impacts"; "both glass pieces showed external damage on both front and rear." As a result, it was necessary to replace the glass, at a cost of over $2000. A hickory tree stands next to the uncovered driveway where the Tesla is normally parked since it was bought over two years ago. I am incredulous that falling hickory nuts might have caused such extensive damage, as Tesla theorized happened. In any case, if the roof glass is so fragile that a few falling hickory nuts could destroy the roof, it seems that the roof is not sufficiently strong and sturdy and could therefore be a safety hazard.
I was driving on I-80 eastbound at between Dixon, CA and Davis, CA with the Tesla Autopilot engaged (adaptive cruise control and lane assistance, NOT full navigation), hands on the wheel, in the rightmost lane. The autopilot suddenly started drifting to the left and the car partially entered the lane to the left of me before i disengaged autopilot and resumed control of the vehicle. At the same time, the center console display froze and "glitched" and became unresponsive. The car steering, acceleration and braking worked as normal, but turn signals did not work and i couldn't see my speed (the display had frozen). After a few seconds, the display turned off (still unresponsive). I pulled over to the shoulder and put the car into park and the display seemed to automatically reboot (the screen turned back on and displayed the tesla logo). After a minute, the car had completed rebooting and appeared to operate as normal again.
Steering wheel locks up on my 2019 Tesla three it has done this two days in a row the car was and the customer service shop for seven days they text me told me the car was to be picked up and was all fixed I went to the Tesla dealership in Orlando to get my car when they try to retrieve my car from the shop the wheel froze again they gave me another loaner car. Estimate time to be referred for this problem is seven days The days that this problem has occurred August 31 September 1 September 10 2021
Ever since I have owned the car, there have been intermittent bouts with what most Tesla owners refer to as phantom braking while using the Traffic aware cruise control (TACC) or autopilot (AP). In all instances, I'm driving along the I-15 highway in Southern California at or near the speed limit with the flow of traffic, with no visible obstacles to safe driving in my lane or lanes adjacent to me, the car suddenly slams on the brakes out of nowhere and it is absolutely terrifying and unsafe. Today, had someone been tailgating me at 80mph and this occurred, I am certain I would have been rear-ended. The deceleration was so sudden and aggressive that I felt the blood rush to the front of my face and I became dizzy momentarily. I can't remain silent on this any longer as I hoped Tesla would have fixed this through software updates. I no longer have trust in the system. I've reported phantom braking to Tesla numerous times through their in-car bug report feature and there still is no fix. No other automakers are experiencing this with their ADAS systems and yet Tesla is apparently leading us into Full Self Driving. Please look into and investigate this for the safety of all drivers out there today. Thank you.
I was going 45 mph with autopilot engaged and in fact the autopilot actually caused the accident. The car suddenly turned to the right and hit the curb then spinned 180 degrees midair, landed on the sidewalk and then rolled back fishtailed a wooden pole.
1. In three occasions while using FSD I approached red lights but the vehicle did not initiate a stop. I took control to do so. 2. Yesterday the car seemed to reboot. It was about 9PM, quite dark at 70 or 80MPH on I80 in a construction area. The headlights stayed on and the car continued driving but the dash went black as it seemed to fail, and then seemed to reboot with the "T" coming back up before the full dash came up again.
We were driving our Model 3 on autopilot on the LIE from Southampton to New York. We have the “Full Self Driving” software from Tesla. We drove past a parked SUV about halfway through the ride, but the Tesla did not notice. It drove straight through the side of the SUV, ripping off the side mirror and skullcap from our car. We checked and the SUV driver was totally fine, scared. We called Tesla immediately and told them that in our opinion, our car had gone crazy and did not see the but my wife and I were other car stopped in the shoulder as we drove by at 60 mph. We have the invoices from Tesla service documenting this issue and their repair of it, but we were then and remain now really scared when a car has its hazards on in the shoulder.
The contact owns a 2019 Tesla Model 3. The contact stated that while charging the vehicle, the contact was coughing and had sinus issues. The contact's wife informed the contact that she had difficulty breathing while driving the vehicle. The contact stated that there may be an ozone leakage from the battery, underneath the vehicle and the fumes came into the cabin. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was unavailable.
Around 12:30 PM PST on 7/1/2021, I got back into my car which was parked at a local shopping center to return home. I quickly noticed when I shifted my car into reverse, it instead drove forward. I performed a hard reset of the vehicle, which did not fix the issue. I also tried putting the car into drive, then back into reverse and it still proceeded to drive forward. What eventually fixed the issue was putting the car into drive, then tapping the accelerator, then putting it back in reverse.
On June 6th, 2021, we were driving home in our 2019 Tesla Model 3. We were at the intersection of 7th Street and 36th Avenue in Moline, Illinois. We were stopped on 36th Avenue heading east trying to turn north onto 7th street. We were stopped behind another vehicle when our Tesla started creeping slowly forward toward the vehicle in front of us. My wife, who was driving, stepped on the brake. But instead of stopping, the Tesla suddenly accelerated, careening off the car in front of us and then heading into the intersection at full speed. My wife was able to avoid hitting two vehicles on 7th Street in the intersection, but then hit a steel stoplight pole across the intersection. The right front passenger tire was torn off the Tesla and the airbags deployed. No one was hurt. But we damaged two other vehicles and totaled our Tesla. My wife insists that she did not hit the accelerator pedal. I believe I remember when she attempted to stop the car, she might have accidentally bumped the control behind the steering wheel that activates the adaptive cruise control. I do not know. But the adaptive cruise control should not activate under 35 MPH. The Moline Police department investigated the accident and issued report number 2021005635. You can download this report on https://buycrash.com. I have seen other reports on sudden unintended acceleration from Tesla's and wanted to report this incident.
Front facing camera, used by autopilot, obscured by contaminant on the inside of the windshield. Autopilot engaged without warning, even though the front facing camera was significantly impaired due to the contaminant. Contaminant appear to be glue residue based upon tackiness. The front facing camera is surrounded by an anti reflection enclosure. Upon inspection, the anti reflection enclosure was significantly degraded and broke into many pieces while being serviced. As this enclosure is designed to absorb light, it’s likely getting extremely hot during the summer months in a car parked facing the sun.
squeaky sounds and shaking steering control due to the front 2 wheels upper control arm ball joints lost the lubrication. extremely laud squeaky sounds, the squeaky sounds is similar to car that about to fall apart in movies. resulting the model 3 driver has to be on high alert all time, scared if the wheels will fall apart or the steering will be out of control or difficult to control.
In November both rear tires shredded, while driving. The metal belts became exposed. Tesla replaced the tires, claimed there was no other problem. The tires had been appropriately pressurized during the entire life of the tires. Mileage 9800. Two months later one of the rear tires (new tire) sustained a nail in the side wall- non-repairable (the sidewall on a new tire should not be on the pavement, but the side), and now at 3000 miles on the new tire not replaced due to the nail- the tire is beginning to shred again. This is coupled with inordinate road noise since the tires were changed. I think the problem is the car being inadequately made, and the tires, that seem to be exposing the weak sidewall to the pavement. Neither company claims credit for their handiwork.
I HAD AN A/C REPAIR PERSON AT MY HOUSE, HE WAS ADMIRING THE CAR SAYING HOW NEW IT LOOKED. I ASKED HIM IF I SHOULD MOVE THE CAR OUT OF THE GARAGE SO HE COULD WORK, HE SAID "YES". I STARTED TO BACK OUT OF MY GARAGE, I MOVED IT 4-5 FEET, THE WHEELS HADN'T EVEN CROSSED THE GARAGE FLOOR WHEN I HEARD A LOUD BOOM OR POP. I EXITED THE CAR, CAME AROUND TO THE REAR THINKING I HAD HIT SOMETHING AND NOTICED THE REAR WINDOW CRACKED ACROSS THE ENTIRE BOTTOM SECTION OF THE WINDOW. I TOOK THE CAR TO TESLA FOR REPAIR AND WAS TOLD THAT THIS IS NOT A STRESS CRACK BUT SOMETHING IMPACTED THIS GLASS. I WILL ATTEST THAT THIS GLASS HAS NEVER BEEN IMPACTED OR HIT. I BELIEVE THIS IS A QUALITY ISSUE THAT SHOULD HAVE BEEN FIXED UNDER WARRANTY BY TESLA BUT THEY REFUSED AND I HAD TO PAY $800.
WHEN I'M DRIVING ON AN INTERSTATE HIGHWAY WITH HOT LANE TO THE LEFT OF MY DIRECTION OF TRAVEL, THE CAR ERRONEOUSLY SENSES THE SPEED LIMIT AS 65 MPH (THE SPEED LIMIT FOR THE ADJACENT HOT LANE) RATHER THAN THE ACTUAL SPEED LIMIT OF 55 MPH IN MY LANE. THE RESULT IS THAT WHEN I AM USING THE ADAPTIVE CRUISE CONTROL IN THE SITUATION DESCRIBED, THE CAR SUDDENLY AND WITHOUT WARNING ACCELERATES BY AT LEAST 10 MPH OVER THE POSTED SPEED LIMIT. THIS HAS HAPPENED REPEATEDLY AND MAKES USE OF THE ADAPTIVE CRUISE UNSAFE.
TOOK MY CAR FIVE TIMES FOR BRAKE/SUSPENSION CLICKING, DRIVER SEAT NOISE (BULLETIN ALREADY AVAILABLE), AND STEERING COLUMN RATTLE ( ADVISED BY TESLA TO MOVE THE STEERING A LITTLE BECAUSE IT TOUCHING THE INSTRUMENT PANEL ( BAD DESIGN AND SHOULDN'T THE CUSTOMER CHANGE HIS COMFORT TO COMFORT THE BAD DESIGN BY TESLA.), ALSO HAS ISSUE WITH CAMERA MOIST THAT PREVENT BLIND SPOT AND AUTOPILOT LANE CHANGE WORKS IN MOISTUR WEATHER, SEAT BELT RATTLE. ALL THESE ISSUE WITH SOME HAS BULLETIN THEY SAID NORMAL AND CHARGE ME FOR CHECKING IT WHILE MY CAR UNDER WARRANTY. ALL ISSUES ARE WHILE DRIVING EXCEPT BATTERY BREATHER SUPERCHARGING
ON 3/15/2021, MY CAR SUDDENLY TURNED 90 DEGREE TO THE RIGHT UNDER AUTOPILOT ON HIGHWAY 210 WHEN HIT A PUDDLE. THE RAIN IS VERY SMALL. I THINK THE HIGHWAY HAS RISK AS ACCUMULATED A PUDDLE UNEXPECTED AT ALL. TESLA 3 HAS ISSUE AS WELL SINCE IT SHOULDN'T TURN 90 DEGREE. I WAS HIT BY A CAR AND THE CAR STOPPED. IF THERE WERE CONTAINER TRUCK BESIDES ME, I MIGHT DIE THAT DAY.
B PILLAR CAMERAS TEND TO GET CONDENSATION IN THEM CAUSING THEM TO WORK INTERMITTENTLY.THIS HAS BEEN REPORTED TO TESLA SERVICE IN ROCKVILLE, MD, TO NO EFFECT. ACCORDING TO TESLA, THEY DO NOT HAVE A SOLUTION FOR IT, YET THE CAMERAS CONTINUE TO INTERMITTENTLY FAIL TO PROVIDE COVERAGE, ESPECIALLY IN WEATHER CONDITIONS WHEN THEY ARE MOST NEEDED. USUALLY, THE CAR IS IN MOTION WHEN THIS ISSUE ARISES AND WHILE DRIVING AT HIGHWAY SPEEDS.
MY 2019 TESLA MODEL 3 INDEPENDENTLY EXECUTED A MINOR ACCELERATION DURING A SHARP U-TURN ON A SIDE STREET WITH NO INSTRUCTION FROM MYSELF. I HAVE REPORTED THE ISSUE TO TESLA AND REQUESTED THEY REVIEW THE DATA. THIS ABSOLUTELY HAPPENED WHILE MY FOOT WAS NOT ON THE ACCELERATOR. I WAS VERY SURPRISED BY IT AND IT STARTLED ME. I HAVE BEEN DRIVING THIS VEHICLE SINCE 2019 AND THIS IS THE FIRST TIME IT HAPPENED TO ME.
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED WHILE DRIVING IN AUTO PILOT AT 65 MPH IN THE RAIN, THE VEHICLE BEGAN TO DRIFT TO THE LEFT AND THEN IT SPUN OUT OF CONTROL CAUSING THE VEHICLE TO CRASH INTO A MEDIUM GUARD RAIL. THERE WAS NO OTHER VEHICLE INVOLVED IN THE CRASH. THE AIR BAGS DID NOT DEPLOYED, A UNKNOWN WARNING LIGHT DID ILLUMINATE FROM THE VEHICLE. THE CONTACT WAS THE ONLY ONE IN THE VEHICLE. THE CONTACT WAS NOT SERIOUSLY INJURED HOWEVER THEY HAD WHIPLASH AROUND THEIR NECK, BUT THERE WAS NO MEDICAL ATTENTION OR TREATMENT FOR THE INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO MANUFACTURER DEALER TESLA (7101 GLENWOOD AVE, RALEIGH, NC 27612). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
REAR A/C VENTS BLOW HOT AIR SPORADICALLY WHEN FRONT MAIN VENTS ARE BLOWING COLD AIR CONDITIONED AIR. THIS HAPPENS ARE STOPS OR WHEN DRIVING. BECOMES DANGEROUS FOR REAR PASSENGERS/PETS WHEN OUTSIDE TEMPERATURE IS HIGH AND CAR IS ADDING ADDITIONAL HEAT TO REAR PASSENGER AREA INSTEAD OF COOLING.
YET ANOTHER TESLA IN THE JUNKYARD HTTPS://EREPAIRABLES.COM/SALVAGE-CARS-AUCTION/TESLA/MODEL+3/VID-43698899 NOT IN A CRASH. FRONT SUSPENSION SIMPLY FALLEN TO BITS. THE USUAL BUSTED STEERING KNUCKLE AND POPPED BALL JOINTS. I'VE SEEN SHOPPING TROLLEYS WITH STURDIER SUSPENSIONS. PLEASE GET THESE DEATH TRAPS OFF THE ROADS. YOURS EXTREMELY PERSISTENTLY KEEF
PLEASE PLEASE PLEASE HAVE A LOOK AT THE PHOTOGRAPHS OF THIS TESLA WITH A SNAPPED SUSPENSION. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39201645?TENANT=US&ROWNUMBER=8 I HAVE FILED OTHER COMPLAINTS OF THIS SAME FAILURE ON OTHER MODEL TESLAS THAT SHARE THE SAME SUSPENSION PARTS. THIS IS NOT CRASH DAMAGE. THIS IS BAD MANUFACTURING. PLEASE INVESTIGATE. THANK YOU KEEF
HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/39201645?TENANT=US&ROWNUMBER=8 IT HAS NOT BEEN IN A CRASH. THERE IS NO IMPACT DAMAGE AND NO AIR-BAGS DEPLOYED. THE FRONT SUSPENSION HAS SIMPLY FALLEN TO BITS. THE STEM OF THE BALL-JOINT HAS SNAPPED. THE STEERING KNUCKLE HAS BROKEN IN HALF. THE TESLA FACTORY IS A DISORGANIZED SHAMBLES. HTTPS://WWW.YOUTUBE.COM/WATCH?V=HF_ORMIY9TK THERE ARE MANY REPORTS OF DRUG USE BY EMPLOYEES AND MANAGEMENT. QUALITY CONTROL IS NONEXISTENT. PLEASE STOP THIS MADNESS. THANK YOU KEEF
THIS IS A COMPLAINT ABOUT BALL-JOINT FAILURE IN TESLA MODEL 3 CARS. PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER TESLA TO FILE THIS COMPLAINT SINCE THE VIN OF THE CAR IN QUESTION IS UNAVAILABLE. MANY OWNERS ARE COMPLAINING ON THE FORUMS THAT THEIR STEERING IS CREAKING AND THEY ARE RESORTING TO DIY REMEDIES SUCH AS PEELING BACK THE RUBBER BOOT ON THE TOP BALL JOINT AND SQUIRTING IN LUBRICANT. THERE HAVE BEEN MANY CASES WHERE THE BALL HAS EVENTUALLY WORN DOWN AND POPPED OUT OF THE SOCKET. HERE IS A THREAD DISCUSSING THIS AND THE OWNER HAS INCLUDED A PHOTOGRAPH SHOWING THE SEPARATED BALL JOINT. THIS PHOTO IS ATTACHED TO THIS COMPLAINT THREAD: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/WHOMPY-WHEEL-SYNDROME.221394/#POST-5355853 SNIP ***I WAS DRIVING THIS MORNING AND THE CAR STARTED TO PULL TO THE LEFT, AS IF MY TIRE HAD GONE FLAT. I PULLED OVER AND FOUND THAT SIDE OF THE CAR TO BE RESTING ON THE TIRE. I THOUGHT THE AIR SUSPENSION HAD GONE OUT IN THAT AREA, BUT AFTER HAVING IT TOWED, WE FOUND THE BALL JOINT TO HAVE FAILED. AFTER LOOKING ONLINE, I AM THANKFUL IT WASN'T MUCH WORSE. IF YOU GOOGLE WHOMPY WHEEL SYNDROME, YOU'LL SEE PLENTY OF STORIES WHERE AN ACCIDENT ENSUED AND LOTS OF DAMAGE FOLLOWED. NOW I'M JUST INTERESTED TO SEE WHAT THIS WILL COST TO FIX. GUESSING I SHOULD HAVE THE PASSENGER SIDE REPLACED, AS A PRECAUTION, AS WELL. "WHOMPY WHEELS" IS A TERM COINED AND PERPETUATED BY A LUNATIC LIVING IN AUSTRALIA.THE PICTURES ASSOCIATED WITH THAT PHRASE WERE TAKEN FROM RANDOM PICTURES THE GUY FOUND WHILE TRAWLING THE INTERNET, THAT IS NOT TO SAY PEOPLE HAVEN'T HAD SUSPENSION ISSUES, BUT "WHOMPY WHEELS" IS FUD AND THEREFORE NOT A LEGITIMATE SOURCE OF INFORMATION.**** THERE ARE MANY TESLAS SHOWING UP IN THE JUNKYARDS WITH THIS EXACT SAME FAILURE. PLEASE ACT NOW. THANK YOU. KEEF
THE REAR PASSENGER SIDE WINDOW SPONTANEOUSLY SHATTERED WHILE I WAS DRIVING TO WORK THIS MORNING. AFTER A QUICK GOOGLE SEARCH I FOUND THAT THIS SAME THING HAS HAPPENED TO MANY OTHER MODEL 3 OWNERS. I IMMEDIATELY DROVE TO THE NEAREST TESLA SERVICE CENTER AND WAS TREATED AS IF THE PROBLEM WAS MY FAULT AND AT FIRST THEY WERE NOT GOING TO COVER IT UNDER WARRANTY. I PROVIDED THEM WITH THE DASH CAM FOOTAGE OF THE WINDOW FALLING OUT OF THE VEHICLE INTO THE FREEWAY AND PROOF THAT THERE WERE NO OTHER VEHICLES AROUND ME WHEN THIS HAPPENED. THEY THEN AGREED TO COVER IT UNDER WARRANTY. BUT WHEN MY VEHICLE WAS DONE THEY THEN TRIED TO BLAME THE ISSUE ON THE FACT THAT MY WINDOWS WERE TINTED. IT WAS VERY DISAPPOINTING TO BE TREATED DISMISSIVELY AND FOR THEM TO NOT ACKNOWLEDGE AT ALL THAT THIS ISSUE MAY BE BIGGER THAN MY VEHICLE. HAD THAT WINDOW NOT BEEN TINTED THE SHATTERED WINDOW WOULD NOT HAVE STAYED IN TACT LIKE IT DID AND I WOULD HAVE HAD SHATTERED GLASS FLYING IN THE CABIN OF MY VEHICLE MAKING FOR A VERY DANGEROUS SITUATION.
WHEN WARMING THE CABIN, REAR VENTS WILL OFTEN BLOW VERY HOT AIR, SOMETIMES IN EXCESS OF 100F, COMPARED TO THE FRONT VENTS. EVEN DURING THE SUMMER WHEN THE FRONT IS BLOWING COLD AIR, THE REAR WILL STILL BLOW HOT AIR.
THE HEAT IN THE FOOT WELL IS TOO HOT WHEN HVAC SYSTEM IS ON AUTO. FOOT WELL CAN GET AS HIGH AS 50 DEGREES CELSIUS WHICH IS NOT SAFE. THIS OCCURS DURING ALL DRIVING AND STATIONARY PARKING.
MY SON WAS DRIVING ON THE GOLDEN GATE BRIDGE WHEN THE AUTO PILOT APPLIED THE BRAKES. HE SAID A TRAFFIC CONE APPEARED ON THE SCREEN. THERE WAS NO TRAFFIC CONE OR ANY OTHER OBJECT IN THE ROAD. THIS ISSUE CAUSED AN ACCIDENT BEHIND HIM BECAUSE OF THE SUDDEN BRAKE APPLICATION. THIS ALSO HAPPENED TO ME WHILE DRIVING ON THE FREEWAY. I HAD THE CAR ON CRUISE CONTROL. ALL OF A SUDDEN THE BRAKES WERE AUTOMATICALLY APPLIED WITHOUT ANYTHING IN THE ROAD.
HERE IS ANOTHER TESLA MODEL 3 IN THE JUNKYARD. THE FRONT SUSPENSION HAS FALLEN TO BITS. ALL 3 BALL-JOINTS HAVE SIMPLY POPPED APART. EVEN IN CARS THAT HAVE BEEN IN MAJOR CRASHES IT IS UNUSUAL TO SEE A BALL JOINT THAT HAS SEPARATED. THERE ARE MANY REPORTS ON THE FORUMS THAT THE BALL JOINTS ON MODEL 3 CARS ARE SQUEAKING BADLY WHEN THE STEERING IS TURNED SIDE TO SIDE. EXAMPLE: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/TIME-TO-REPLACE-UPPER-CONTROL-ARM-BALL-JOINTS.202921/PAGE-3 TIME TO REPLACE UPPER-CONTROL ARM BALL JOINTS | PAGE 3 | TESLA ...TESLAMOTORSCLUB.COM ' TESLA: VEHICLES ' MODEL 3 I AM EXCEPTIONALLY DISAPPOINTED THAT TESLA WILL NOT HONOR WHAT'S CLEARLY A FLEETWIDE PART FAILURE ISSUE FOR THE BALL JOINTS ** OWNERS ARE RESORTING TO DIY REPAIRS BY INJECTING GREASE OR WD40 THROUGH THE RUBBER BOOT. THE SQUEAKING SOUND MEANS THAT METAL IS RUBBING ON METAL. EVENTUALLY THE BALL WEARS DOWN SUFFICIENTLY FOR IT TO POP OUT OF ITS SOCKET. I HAVE MADE REPORTS TO YOU ALREADY ON THIS SUBJECT AND HAVE SUPPLIED MANY PHOTOGRAPHS OF TESLA POPPED BALL JOINTS. I STRONGLY URGE YOU TO TAKE IMMEDIATE ACTION BY ISSUING A RECALL. THANK YOU. KEEF
HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38603577?ROWNUMBER=11 IT HAS NOT BEEN IN A COLLISION. THERE IS NO DAMAGE TO THE BODYWORK AND NO AIRBAGS HAVE BEEN DEPLOYED. THE FRONT SUSPENSION APPEARS TO HAVE COMMITTED SEPPUKU. ALL ITS GIBLETS HAVE FALLEN OUT. IT LOOKS AS THOUGH THE SUSPENSION HAS BEEN UNABLE TO WITHSTAND THE INSANE AND LUDICROUS POWER OF THE MOTOR AND HAS HAD ITS NUTS WRENCHED OFF. I THINK THE SAME THING SHOULD HAPPEN TO THE NHTSA OFFICIALS THAT ALLOW THESE LETHAL CONTRAPTIONS TO BE ON THE ROADS. HAVE A GREAT DAY. REGARDS KEEF
WHITE BLOCK APPEARED ON SCREEN, WOULD NOT CLEAR. BLOCKED VISIBILITY OF ANY DISPLAYS UNDER THE BLOCK, INCLUDING GEAR SELECTOR, SPEED, ENERGY STATUS, TURN SIGNALS, MOST OF ANY OTHER DISPLAY, SUCH AS MAPS, CAMERA DISPLAY. BLOCK REMAINED WHEN WE LEFT THE CAR, AND RETURNED. ONLY COULD CLEAR W/ DISPLAY RESET, WHICH I UNCOVERED ONCE I RETURNED HOME AND LOOKED ONLINE. WHITE BLOCK DID NOT APPEAR TO IMPACT DRIVING, BUT OBSCURED BASICALLY EVERY DRIVING FEEDBACK YOU'D EXPECT FROM A DASHBOARD.
STARTED TO HEAR NOISE FROM STEERING. FRONT UPPER CONTROL ARM FAILURE. MANY OWNERS HAVE SAME ISSUE EVIDENCED BY FORUM.
TONIGHT MY TESLA 3 WITH 9500 MILES WAS NOTED BY THE DRIVER IN THE CAR NEXT TO MINE TO BE RIDING ON A TIRE THAT WAS SPARKING. STOPPING THE CAR I FOUND THE RADIAL MICHELIN TIRE WAS RIDING ON THE INNER MEDIAL RADIAL AS THE RUBBER WAS TOTALLY GONE. FURTHER INSPECTION FOUND BOTH REAR TIRES TO BE SIMILARLY MARKED BY HAVING NO TREAD. THIS IS A 4 SHELL DRIVE CAR IN WHICH THERE IS A MAJOR PROBLEM WITH THE SUSPENSION OR MOTORS FOR THE REAR WHEELS. I HAVE NEVER HAD A CAR WITH THIS TYPE OF PROBLEM. I SUSPECT THEY CUT CORNERS T SOME MAJOR STEP OR THIS IS A MOTHER TYPE OF DESIGN FLAW. THE FRONT TIRES APPEAR TO HAVE MINIMAL WEAR. WHICH IS WHAT ONE WOULD EXPECT FOR A CAR THAT IS ONE YEAR OLD. LUCKY WE DID NOT HAVE A BLOW OUT
I, DEPUTY A. SABRSULA #5090 WITH TRAVIS COUNTY SHERIFF'S OFFICE HIGHWAY ENFORCEMENT UNIT RESPONDED TO A COLLISION ON LAGUNA CLIFF RD. A FEMALE BACKED OUT OF HER DRIVEWAY, AND UPON PLACING HER VEHICLE IN "DRIVE" MODE, THE TESLA "TOOK OFF OUT OF NO WHERE" AND CAUSED THE VEHICLE TO DRIVE THROUGH A NEIGHBORS FRONT GATE/FENCE CLUSTER AND THROUGH THEIR YARD. THE VEHICLE THEN WENT THROUGH ANOTHER SECTION OF FENCE AND CAME TO A FINAL STOP IN THE MIDDLE OF A FIELD. I NOTED THERE WAS ZERO EVIDENCE OF ANY TYPE OF BRAKES BEING APPLIED (SKID MARKS, GRASS RUTS, ETC). THE FEMALE STATED SHE ATTEMPTED NUMEROUS TIMES TO APPLY THE BRAKE BUT THE VEHICLE CONTINUED FORWARD. I ATTEMPTED TO LOAD MY PHOTOS FROM THE CRASH BUT THE FILES ARE TOO LARGE.
HERE IS A TESLA MODEL 3 IN THE JUNKYARD IN HAWAII. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38117165?ROWNUMBER=0 I DON'T THINK ELON CAN USE THE CHINESE ROADS AND CHINESE DRIVERS EXCUSE FOR THIS ONE. THE FRONT WHEEL AND SUSPENSION HAS SIMPLY FALLEN TO BITS. THIS IS NOT THE RESULT OF A CRASH, NO AIR-BAGS DEPLOYED AND NO DAMAGE TO THE CAR EXCEPT FOR THE WHEEL FALLING OFF. THE STEMS OF THE BALL JOINTS ARE SNAPPED. THESE SAME FAILURES OF SNAPPED BALL JOINT STEMS HAPPEN REPEATEDLY ON TESLAS. THERE IS SOMETHING BADLY WRONG WITH THE MANUFACTURING PROCESS AND INSPECTION. THIS CAR HAS ONLY COVERED 6000 MILES. WHY IN THE WORLD ARE YOU ALLOWING TESLA TO GET AWAY WITH THIS? YOURS IN DISGUST. KEEF
2019 TESLA 3. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE DRIVING, THE VEHICLE VEERED TO THE RIGHT AND FLIPPED OVER. THE VEHICLE HAD 16,000 AT THE TIME OF FAILURE. IT WAS TOTALED. THE CONSUMER STATED UPON INSPECTING THE VEHICLE, THE NEXT DAY, THE DRIVER'S SIDE TIRE WAS FLAT. THE MANUFACTURER WAS NOTIFIED. *JS
1. PHANTOM BRAKING WHILE DRIVING ON AUTOPILOT: MOSTLY ON HIGHWAYS, WHEN DRIVING ON AUTOPILOT, THE CAR SUDDENLY APPLIES BRAKES FOR NO REASON AND NO OBSTACLE OR VEHICLE IN FRONT OF THE CAR. THIS MAY LEAD TO SOMEONE HITTING ME FROM BEHIND (REAR ENDING) AS THAT DRIVER WOULD NOT EXPECT MY CAR TO SLOW DOWN. 2. HOMELINK SYSTEM CLOSES GARAGE DOOR RANDOMLY: THE HOMELINK GIVES COMMAND TO GARAGE DOOR TO CLOSE WHEN IT IS NOT SUPPOSED TO. THERE WERE AN INCIDENT WHEN THE CAR WAS UNDER THE GARAGE DOOR AND ONE INCIDENT WHEN THE CAR WAS BACKING OUT. 3. LANE DEPARTURE ALERT: ON NEWLY MARKED ROAD, THE CAR DID NOT TAKE ANY ACTION WHEN THE LANE WAS CROSSED WITHOUT ENGAGING TURN SIGNAL. THE LANE DEPARTURE ALERT SYSTEM SHOULD HAVE BROUGHT THE CAR BACK IN LANE. TESLA'S RESPONSE IS THAT THE SYSTEMS ARE "BETA VERSIONS". I CAN UNDERSTAND A SYSTEM NOT WORKING (LIKE LANE DEPARTURE ALERT). HOWEVER, PHANTOM, BRAKING AND HOMELINK ISSUES ARE OUT OF DRIVERS' CONTROL AND THERE IS NO CORRECTIVE ACTION A DRIVER CAN TAKE. FOR EXAMPLE, A) "THE CAR DOES NOT APPLY BRAKES IF THERE IS OBSTACLE", DRIVER CAN APPLY BRAKE AND MITIGATE THE RISK. B) "THE CAR APPLIES BRAKES WHEN THE ROAD IS CLEAR". DRIVER CANNOT HELP AS IT WILL BE FEW SECONDS BEFORE THE DRIVER REALIZES THAT THE CAR APPLIED BRAKES FOR NO GOOD REASON AND THEN HE/SHE WILL HAVE TO CANCEL THE AUTOPILOT SYSTEM AND TAKE CONTROL. IT MAY BE TOO LATE... THERE WERE SEVERAL INCIDENTS OF PHANTOM BRAKING. THERE WERE 4 INCIDENTS RELATED TO HOMELINK. DATE BELOW IS THE DATE OF LATEST PHANTOM BRAKING INCIDENT.
DRIVING ON HIGHWAY 280, THE AUTO-PILOT STOPPED WORKING AND DRIVING BECAME ERRATIC AND UNSAFE WITH RANDOM ACCELERATIONS/DECELERATIONS. I HAD NO CHOICE BUT TO KEEP ON DRIVING. TESLA KEPT CONFUSING ME WITH THEIR SERVICE ARRANGEMENTS WHILE I NEEDED TO USE THE CAR EVERY DAY. IT TOOK A WEEK TO ARRANGE FOR SERVICE. THE CAR SAT FOR A WEEK AT THE DEALERSHIP WITH NO COMMUNICATION FROM TESLA. THEN THEY SENT A LACONIC REQUEST TO PAY THEM $1,070 --- WHILE I KNOW MY CAR, BEING 10 MONTHS OLD IS UNDER WARRANTY. MICE ATE A WIRE WITHIN THE AUTO-PILOT CABLES. TESLA CLAIMS THIS DAMAGE ISN'T COVERED BY WARRANTY! THE DAMAGED CABLES ARE IN A COMPARTMENT WHICH IS COMPLETELY UNPROTECTED AGAINST MICE OR ANYTHING. IT SHOULD HAVE BEEN PROTECTED WITH AT LEAST A METAL MESH. I ASKED WHY ISN'T THAT COMPARTMENT PROTECTED TO PREVENT RATS/MICE FROM ENTERING IT; AFTER ALL, 300+ MILLION AMERICAN GARAGES HAVE CARS AND MICE CO-LOCATED... THEIR ANSWER: 'THAT'S THE AUTO-INDUSTRY STANDARD'. MY REACTION: "I DID NOT BUY MY CAR FROM THE AUTO-INDUSTRY STANDARD; I BOUGHT IT FROM TESLA (WHICH COMPLETELY DEVIATES FROM THE "INDUSTRY STANDARDS!)" I AM REQUESTING TESLA TO ISSUE A 'RECALL' FOR INSTALLING A METAL MESH AROUND THE SENSITIVE AUTO-PILOT CABLING COMPARTMENT. ALSO, I AM REQUESTING A FULL REFUND OF MY EXPENSES, PLUS COMPENSATION FOR THE FRUSTRATION AND FOR THE VARIOUS TROUBLES I HAD TO GO THROUGH. THE NO.1 PROBLEM WITH TESLA'S SUPPOSED 'SERVICE' IS THAT THEY OBVIOUSLY BELIEVE THAT TESLA CARS DO NOT NEED ANY SERVICE. HERE IS THEIR EMAIL TO ME FROM 10/15/20: "YOUR TESLA SERVICE INVOICE IS READY FOR REVIEW. PLEASE REVIEW AND ACCEPT THE TESLA SERVICE INVOICE FOR YOUR VISIT. REVIEW AND ACCEPT ". I CANNOT ACCESS THAT CONTENTS ANYMORE. THE EMAIL SIMPLY SAID ACCEPT THIS CHARGE OF $1,070 WITHOUT EXPLAINING ANYTHING ABOUT THE REASON FOR THE DAMAGE. THANK YOU, YAIR BARNIV
HERE IS A 2019 TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/53850990/PHOTOS/2019-TESLA-MODEL-3-PA-PITTSBURGH-NORTH THE FRONT PASSENGER SIDE IS COMPLETELY SMASHED IN. JUDGING BY THE FACT THAT THE PASSENGER SIDE AIR-BAGS HAVE NOT DEPLOYED AND THAT THERE IS NO BLOOD SPLATTER ON THE DASHBOARD IT LOOKS AS THOUGH THE PASSENGER SEAT WAS UNOCCUPIED. THIS IS VERY FORTUNATE. TURNING NOW TO THE PROBABLE CAUSE OF THE CRASH, THE FRONT SUSPENSION IS IN PIECES. THE STEM OF THE LOWER BALL-JOINT HAS SNAPPED AND SO HAVE MOST OF THE OTHER GIBLETS. THE TIRE HAS HAD ALL THE TREAD WORN OFF. THE TREAD ON THE OTHER TIRES IS IN GOOD CONDITION. GIVEN THE KNOWN WEAKNESSES OF TESLA BALL-JOINTS AND CASTINGS THAT ARE THE SUBJECT OF A RECALL IN CHINA IT IS A NEAR CERTAINTY THAT THE SUSPENSION FELL TO BITS CAUSING THE TIRE TO BE SHREDDED AND THEN THINGS WENT FROM BAD TO WORSE. WHY DON'T YOU FOLLOW THE LEAD OF CHINA AND GET THESE JUNK-HEAPS OFF THE ROADS? YOURS IN DISGUST. KEEF
IN THEIR NEWLY RELEASED AUTONOMOUS DRIVING PACKAGE CALLED FULL SELF DRIVING, MY CAR IS ACTING VERY ERRATICALLY AND DOES NOT SEEM TO BE SAFE. SPECIFICALLY ON NARROW STREETS THE CAR WILL AUTOMATICALLY FOLD THE MIRRORS MEANING I CAN'T EVEN SAFELY MONITOR THE VEHICLE AS IT DRIVES. CAN YOU ADDRESS THIS WITH TESLA?
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT HE PURCHASED THE SPECIAL FEATURE ADAPTIVE AUTO PILOT BACK IN 06/2020. THE CONTACT STATED THAT THE AUTOMATIC EMERGENCY BRAKING ACTIVATED INDEPENDENTLY WHILE DRIVING 65 MPH, ALMOST BRINGING THE VEHICLE TO AN ABRUPT STOP THREE TIMES ON THE SAME DAY. THE BRAKE PEDAL WAS DEPRESSED TO DEACTIVATE THE FEATURE, ALLOWING FOR THE VEHICLE TO ACCELERATE. THE VEHICLE WAS TAKEN TO TESLA (840 PROVIDENCE HWY, DEDHAM, MA 02026 (781) 471-3001) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE FEATURE BE TURNED OFF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000.
I WAS PULLING IN HEAD FIRST TO A PARKING SPOT IN A SHOPPING CENTER AND WAS COASTING INTO THE SPOT. THE CAR SUDDENLY JOLTED FORWARD AT A VERY HIGH SPEED. OUR CAR JUMPED OVER THE CURB, TRAVELED UP A 4 TO 5 FOOT HIGH, SLOPED EMBANKMENT, AND STRUCK A PARKED CAR IN THE UPPER PARKING TIER.
PLEASE NOTE THAT I HAVE USED THE VIN OF ANOTHER 2019 MODEL 3 TO SUBMIT THIS COMPLAINT SINCE THE VIN OF THE BADLY MANGLED CAR WHICH IS THE SUBJECT OF THIS COMPLAINT IS INDECIPHERABLE. HERE IS MANGLED MODEL 3 IN THE JUNKYARD: HTTPS://WWW.COPART.COM/LOT/52448180/PHOTOS/2019-TESLA-MODEL-3-IN-INDIANAPOLIS FROM THE CONDITION OF THE WRECK AND THE BIO-HAZARD MARKINGS IT IS A CERTAINTY THAT OCCUPANTS HAVE BEEN SEVERELY INJURED OR KILLED. THE ATTACHED PHOTOGRAPH SHOWS THAT THE UPPER BALL JOINT HAS POPPED APART. THIS CAN ONLY HAPPEN IF THERE IS A MANUFACTURING DEFECT OR IF THE BALL HAS WORN DOWN DUE TO POOR LUBRICATION. MANY OWNERS HAVE COMPLAINED ABOUT SQUEAKING BALL JOINTS AND SOME HAVE RESORTED TO PUNCTURING THE RUBBER BOOT AND INJECTING SPRAY LUBRICANT. EVEN IN SUCH A SEVERE CRASH THE BALL JOINT SHOULD NOT HAVE POPPED APART LIKE THIS. IT IS HIGHLY LIKELY THAT THIS BALL JOINT FAILURE WAS THE CAUSE OF THE CRASH. IN THE PHOTOGRAPH BALLJOINTFATAL2 YOU CAN SEE THAT THERE IS A FLAT SECTION WORN AWAY ON THE TIRE TREAD. TESLAS HAVE ANTI-LOCK-BRAKING SYSTEM. THE ONLY WAY FOR A WHEEL TO TOTALLY JAM UP AND SKID IS BY MEANS OF A MECHANICAL FAILURE PRIOR TO THE CRASH. IT IS DISGRACEFUL THAT YOUR ORGANISATION DOES NOT DEMAND THAT TESLA RECALL THESE DEADLY CARS. PLEASE TAKE ACTION. THANK YOU KEEF. PLEASE NOTE THAT ALTHOUGH I HAVE USED A SUBSTITUTE VIN THIS SUBMISSION IS ENTIRELY HONEST AND FACTUAL AND I HAVE SUPPLIED MY GENUINE CONTACT DETAILS. NUMBER OF DEATHS AND INJURIES IS AN ESTIMATE BASED ON THE SEVERITY OF CRASH DAMAGE. DATE OF CRASH AND SPEED OF VEHICLE ARE ESTIMATES. MILEAGE OF VEHICLE IS AN ESTIMATE. I DENY THE CLAIM BY ELON MUSK THAT MY COMPLAINTS ARE FRAUDULENT AND INTENDED TO DAMAGE THE TSLA SHARE VALUE.
YET ANOTHER TESLA IN THE JUNKYARD WITH A SUSPENSION THAT HAS FALLEN TO BITS. HTTPS://WWW.COPART.COM/LOT/39479050/PHOTOS/SALVAGE-2019-TESLA-MODEL-3-FL-ORLANDO-NORTH THIS CAR HAS NOT BEEN IN A CRASH. NO AIR-BAGS HAVE DEPLOYED. THERE IS NO SIGNIFICANT DAMAGE TO THE BODYWORK. ALL OF THE BALL-JOINTS HAVE SNAPPED OFF. I AM CONTINUING TO FILE THESE COMPLAINTS IN THE PUBLIC INTEREST AND IN AN ATTEMPT TO PREVENT FURTHER LOSS OF LIFE. THANK YOU KEEF
WHILE DRIVING IN THE LEFT-MOST LANE ON MOPAC EXPRESSWAY IN AUSTIN (ALTHOUGH HAS HAPPENED OTHER TIMES AND PLACES AS WELL) WITH "FULL SELF DRIVING" AUTOPILOT ENGAGED (AND WITH THE CAR HAVING BEEN IN CONTROL FOR QUITE SOME TIME BEFORE THIS), THE VEHICLE SLAMMED ON THE BRAKES FOR NO APPARENT REASON. I IMMEDATELY PRESSED THE ACCELERATOR TO OVERRIDE THE BREAKING ACTION AND AVOID BEING REAR ENDED. TO THE BEST OF MY KNOWLEDGE NO ACCIDENTS OCCURRED AS A RESULT, HOWEVER IT DID CAUSE MULTIPLE CARS BEHIND ME TO HAVE TO BRAKE. SIMILAR ISSUES INCIDENTS HAVE HAPPENED BEFORE, HOWEVER IT SEEMS TO BE DOING IT MUCH MORE OFTEN NOW. I'M UNABLE TO UPLOAD IT, BUT I ALSO HAVE A VIDEO FROM THE VEHICLE ITSELF SHOWING THE INCIDENT.
PART NUMBER 1131205-00-CC (PP-GF20), POOR DESIGN BREAKS EASY ON (3) THIN TABS UNABLE TO SUPPORT PUSH/PULL OF PANEL TO SEAT GROMMETS, USE TO HOLD UP PANEL IN FRUNK PORTION OF VEHICLE WHERE CLEAN AIR INTAKE. THIS ALLOWS A PANEL TO HOLD THE PUSHING AND PULLING OFF OF A PANEL. ALOT OF PEOPLE ARE UNAWARE THIS PART IS BROKEN, USUALLY STARTS IN MANUFACTURING INSTALLATION.
MODEL 3 IN THE JUNKYARD: HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37485495?ROWNUMBER=9 THE FRONT SUSPENSION HAS FALLEN TO BITS. THE LOWER BALL JOINT STEM HAS SNAPPED. A BALL-JOINT STEM IS NORMALLY MADE FROM HIGH GRADE STEEL AND WOULD BE EXPECTED TO TEAR THROUGH THE HOLE IN THE CAST ALLOY STEERING KNUCKLE BEFORE IT WOULD ITSELF SNAP. TESLA MUST BE OBTAINING THESE SUSPENSION PARTS FROM A A TEAM OF MONKEYS WORKING IN SOMEONE'S BACK SHED. MUSK IS FOND OF USING THE WORDS INSANE AND LUDICROUS. IN THE CASE OF THE SNAPPING SUSPENSIONS THESE WORDS MAKE PERFECT SENSE. IT WOULD BE NICE IF YOU WOULD TAKE ACTION BUT I WON'T BE HOLDING MY BREATH. YOURS WHOMPILY. KEEF
THIS OCCURRED THIS PAST SATURDAY IN A NORDSTROM RACK PARKING LOT IN DALLAS. MY REASON FOR BEING AT THIS SHOPPING CENTER WAS TO DO A QUICK RETURN AT NORDSTROM'S RACK. I OPENED THE BACK DOOR OF MY TESLA AND GRABBED MY RETURN. I WALKED AWAY FROM MY CAR, BELIEVING THAT THE SMART LOCKING SYSTEM WOULD SECURE THE CONTENTS OF THE CAR AND THE VEHICLE ITSELF. I WAS IN THE STORE FOR APPROXIMATELY FIFTEEN MINUTES. WHEN I RETURNED TO MY CAR AND OPENED THE BACK PASSENGER DOOR TO PUT IN THE EMPTY NORDSTROM'S BAG, THERE WAS A MAN HIDING IN MY BACK SEAT, UNDER MY DOG'S BLANKET. HE WAS WEARING BLACK GLOVES AND WAS HOLDING MY TESLA CHARGER IN HIS HANDS. I SCREAMED AND TWO YOUNG GIRLS CAME OVER TO TRY TO HELP. WE BACKED AWAY FROM THE VEHICLE. THE MAN THEN CRAWLED INTO MY TRUNK FROM THE BACK SEAT, POPPED OPEN THE TRUNK FROM THE INSIDE AND CLIMBED OUT. HE LOOKED AT ME, SHAKING HIS HEAD, AND CALLED ME CRAZY OVER AND OVER AGAIN WHILE SECURITY WAS PRESENT. HE WANDERED AWAY FOR AN HOUR AND FORTY-FIVE MINUTES. SECURITY KEPT AN EYE ON HIM WHILE WAITING FOR DALLAS POLICE TO ARRIVE. POLICE CAUGHT UP WITH HIM AFTER HE WANDERED BACK TO THE SAME VICINITY. THE POLICE TOOK A CASE REPORT, FOUND OUT THAT THE SUSPECT HAD WARRANTS OUT FOR HIS ARREST, HANDCUFFED THE MAN AND PUT HIM INTO THE POLICE CAR. I DON'T FEEL SAFE WHEN I LEAVE MY VEHICLE, AND THIS SHOULD NEVER HAVE HAPPENED. HERE ARE MY ISSUES: OBVIOUSLY, MY DOORS DID NOT LOCK AS SOON AS I CLOSED THEM. THERE IS ABOUT A FIVE TO TEN SECOND PAUSE UNTIL I COMPLETELY WALK AWAY FROM THE CAR BEFORE IT ACTUALLY LOCKS. THAT IS HOW THIS MAN GOT INTO MY BACK SEAT. HE COULD HAVE STRANGLED ME WITH MY CHARGER, RAPED ME, AND THEN KILLED ME, AND NOT ONE PERSON WOULD HAVE EVER SEEN HIM. I AM NOT SURE HOW I SHOULD PROCEED. I DO KNOW THAT EVERY TESLA OWNER SHOULD BE AWARE OF THIS DANGEROUS OCCURRENCE.
HERE IS A TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36045205?ROWNUMBER=2 NOT IN A CRASH, NO AIR-BAGS DEPLOYED.ONLY DAMAGE IS TO THE RH FRONT AREA. THE TIRE IS BADLY WORN AWAY. IT LOOKS AS THOUGH A SUSPENSION FAILURE CAUSED THE WHEEL TO RUB HARD AGAINST THE BODY BUT BECAUSE THE DRIVER IS A TESLA OWNER AND BY DEFINITION NOT THE SHARPEST TOOL IN THE SHED HE JUST CARRIED ON DRIVING FOR A FEW MORE MILES UNTIL EVERYTHING TURNED TO FECULENCE. PLEASE BE SO KIND AS TO INVESTIGATE. THANK YOU KEEF
HERE IS A 2019 MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37267527?ROWNUMBER=6 NOT IN A CRASH, NO AIR-BAGS DEPLOYED, NO BODYWORK DAMAGE. THE FRONT SUSPENSION HAS COMPETELY FALLEN TO BITS! WHAT THE FUDGE?? ARE YOU AFRAID OF ELON OR WHAT? HAVE A GREAT DAY. KEEF
HERE IS A 2019 TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37119993?ROWNUMBER=13 NOT IN A CRASH, NO AIR-BAGS DEPLOYED, NO IMPACT DAMAGE. THE FRONT RH SUSPENSION HAS FALLEN TO BITS. THE STEM OF THE LOWER BALL JOINT HAS SNAPPED. THIS IS A COMMON FAILURE IN TESLAS IT SEEMS THAT THE BALL JOINTS ARE OF VERY POOR QUALITY AND SNAP OFF VERY EASILY. IT IS APPARENT THAT THIS COMPONENT SNAPPED WHILE THE CAR WAS MOVING AND THAT THE BROKEN PARTS GOUGED THE INSIDE OF THE WHEEL UNTIL IT SPLIT IN TWO. SEE ATTACHED PHOTOGRAPHS. IT WAS ONLY BY GOOD FORTUNE THAT THIS DID NOT RESULT IN A FATAL CRASH. PLEASE INVESTIGATE. THANK YOU KEEF
HERE IS A 2019 MODEL 3 IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/37069661?ROWNUMBER=1 IT HAS BEEN IN A MAJOR CRASH. THE TREAD ON THE FRONT RH TIRE HAS BEEN RUBBED COMPLETELY AWAY. THE TOP BALL-JOINT HAS POPPED APART. IT IS UNUSUAL FOR GOOD QUALITY BALL-JOINTS TO POP APART EVEN AFTER AN IMPACT. BEARING IN MIND THAT THE TOP WISHBONE ON A MODEL 3 IS MADE FROM PLASTIC IT IS HIGHLY UNLIKELY THAT A LARGE FORCE WAS TRANSMITTED TO THE BALL JOINT. IT IS ALMOST CERTAIN THAT WHAT HAPPENED WAS LIKE THIS. A SUSPENSION PART FAILED WHILST THE CAR WAS BEING DRIVEN AND THIS CAUSED THE TIRE TO RUB AGAINST THE WHEEL WELL UNTIL THE TIRE FINALLY BURST. THEN THE CAR CRASHED. THAT'S IT. WOULD YOU PLEASE ISSUE AN IMMEDIATE RECALL BEFORE MORE PEOPLE GET KILLED. THANK YOU. KEEF PLEASE NOTE THAT DATE OF INCIDENT AND DETAILS OF INJURIES ARE JUST ESTIMATES.
THIS IS A COMPLAINT ABOUT FRAGILE SUSPENSION COMPONENTS IN TESLAS. PLEASE NOT THAT I HAVE USED THE VIN OF ANOTHER TESLA MODEL 3 TO FILE THIS COMPLAINT SINCE THE VIN OF THE AFFECTED CAR IS UNAVAILABLE. HERE IS A TESLA SUSPENSION ASSEMBLY LISTED FOR SALE ON EBAY. HTTPS://WWW.EBAY.COM/ITM/SEAT-TESLA-MODEL-3-RACK-AND-PINION-STRUT-PARTS-MIAMI-SUSPENSION/264625594705?HASH=ITEM3D9CEA2151:G:NGEAAOSW7PNEPGHT THE LOWER SUSPENSION ARM (MADE FROM CAST MONKEY-METAL) HAS SIMPLY SNAPPED IN HALF. THIS ASSEMBLY HAS BEEN TAKEN FROM A WRECKED TESLA AND NATURALLY I DO NOT KNOW THE CIRCUMSTANCES THAT CAUSED IT TO BE SOLD FOR SPARE PARTS. THE REST OF THE SUSPENSION ASSEMBLY IS UNDAMAGED. THERE IS NO SIGN OF IMPACT DAMAGE TO THE ASSEMBLY AT ALL. IT HAS SIMPLY SNAPPED LIKE A PRETZEL IF HAVE ATTACHED A BLOWN UP PICTURE OF THE SNAPPED PART. YOU SHOULD ALSO BE INTERESTED IN THIS ARTICLE HTTPS://INSIDEEVS.COM/PHOTO/4755029/THIS-TESLA-MODEL-3-MANUFACTURING-ISSUE-COULD-HAVE-ENDED-REALLY-BADLY/ WHICH PROVES THAT THE SUSPENSIONS DO INDEED FALL TO BITS AND THAT IS NOT OWNER ABUSE AS TESLA HAS BEEN CLAIMING. PLEASE DO THE RIGHT THING AND DEMAND A RECALL. THANK YOU. KEEF UNHINGED
I HAVE A 2019 TESLA MODEL 3 WITH PREMIUM WHEEL UPGRADE AND THE CONTINENTAL PRO CONTACT RX TIRES PUT ON BY TESLA ARE CLEARLY DEFECTIVE. THE CAR HAS 7K SOME MILES ON IT AND THE TIRE BLEW OUT RANDOMLY. THERE WAS NO IMPACT/CRASH OF ANY KIND, WE WERE GOING APPROX 30 MILES PER HOUR ON A PAVED ROAD AND HEARD A LARGE BOOM. THEN ALMOST INSTANTLY OUR TPMS INDICATED EXTREMELY LOW TIRE PRESSURE PULL OVER NOW. WE HAD A BLOW OUT WITH THESE BASICALLY BRAND NEW TIRES, NO OTHER DAMAGE TO CAR SO THAT'S IT. COULD KILL SOMEONE IN THE WRONG CIRCUMSTANCE! *TR
THE ONLY DISPLAY IN THE CAR WILL TURN OFF WHILE DRIVING. THIS CAUSES A LOSS OF ALL READOUT. YOU LOSE THE SPEED YOU ARE TRAVELING, HVAC, BACKUP CAMERA, SAFETY WARNINGS, ETC. THIS HAS HAPPENED OVER AND OVER. THIS HAS BEEN REPORTED TO TESLA AND THEY DECLINED TO FIX IT UNDER WARRANTY WHEN FIRST REPORTED AT APPROX 1500 MILES. THIS IS NOT A ROAD LEGAL CAR WHEN THE ONLY DISPLAY INTERMITTENTLY STOPS WORKING FOR AN UNDETERMINED AMOUNT OF TIME WHILE IN USE. *TR
AT APPROXIMATELY 1800 HOURS ON JUNE 3 2020 THE VEHICLE WAS TRAVELING UNDER THE SPEED LIMIT ON A RESIDENTIAL STREET. AT A CROSS STREET, AN SUV FAILED TO MAKE A STOP AT A POSTED STOP SIGN AND STRUCK THE VEHICLE ON THE RIGHT PASSENGER REAR QUARTER, SPINNING IT 270 DEGREES AND PROPELLING IT INTO A WALL ACROSS THE STREET FROM THE LANE OF IMPACT. THE DRIVER, THE ONLY OCCUPANT WAS NOT INJURED. THE DRIVER OF THE SUV FLED THE SCENE OF THE ACCIDENT. POLICE WERE CALLED AND RESPONDED TO THE SCENE. A POLICE REPORT WAS FILED. THE CAR WAS EVALUATED AS A TOTAL LOSS BY THE INSURANCE APPRAISER. IMPORTANTLY, THE REAR PASSENGER AIRBAGS DID NOT DEPLOY ON IMPACT. *TR
WHILE ATTEMPTING TO MAKE A LEFT INTO MY DRIVEWAY TRAVELING ABOUT 10MPH THE STEERING COMPLETELY DISENGAGED AND WOULD SPIN COMPLETELY AROUND WITHOUT MOVING THE FRONT WHEELS AT ALL. I STOPPED AND CALLED SERVICE BEFORE HITTING ANYTHING. THE CAR IS BEING SERVICED NOW. *TR
DO TO A LARGE BACK WINDSHIELD (ENTIRE VEHICLE ROOF IS MADE OUT OF CLASS) I BELIEVE THAT THE HEAT MAKES THE WINDSHIELD CRACK. I POSTED A VIDEO ON YOUTUBE EXPLAINING HOW MY VEHICLE WINDSHIELD BROKE DOWN BY THE INTENSE HEAT, A PERSON REPLIED WITH THE SAME PROBLEM. *TR
IMMEDIATELY PRIOR TO DOWNGRADE MY TESLA MODEL 3 CONFIGURATION FROM STANDARD PLUS (240 MAX CHARGE LIMIT) TO STANDARD CONFIGURATION (220 MAX CHARGE LIMIT), I COULD CHARGE TO 239 CHARGE LIMIT. AT THE DOWNGRADE, IN CONJUNCTION WITH A SOFTWARE UPDATE, AFTER THE SYNCHRONIZATION/CALIBRATION PERIOD TOOK PLACE, MY NEW CONFIGURATION OF STANDARD HAD A CHARGE LIMIT OF ONLY 207/208 AT 100% CHARGE, WHICH IS AN IMMEDIATE LOSS OF CHARGING LIMIT OF 31+. THIS IS A 50% GREATER DROP IN CHARGE LIMIT THAN WAS AGREED. THE CHARGE LIMITATION WAS SUPPOSED TO BE ONLY A 20 MILES DROP, BUT IT ENDED UP BEING 31+ DROP IN CHARGING LIMIT. MY BATTERY IS AND HAS ALWAYS BEEN IN GOOD HEALTH. THE METHOD OF REDUCTION IN CHARGE LIMITATION WAS ORIGINALLY COMMUNICATED TO BE A SIMPLE SOFTWARE LIMIT. HOWEVER, I WAS LATER TOLD THAT THE LIMIT IN CHARGE LEVEL WAS ACHIEVED BY ACTUALLY TURNING OFF CELLS WITHIN THE BATTERY BLOCK. IF TURNING OFF CELLS IS IN FACT THE METHOD USED TO LIMIT THE CHARGING CAPACITY OF THE BATTERY, THEN IT IS VERY CONCERNING SINCE NOT ONLY IS IT A FRAUDULENT REMOVAL OF CAPACITY - BUT A MUCH GREATER DROP IN CHARGING CAPACITY THAN THE CHARGE CAPACITY I PURCHASED - BUT IT ALSO LEAVES ME IN A SITUATION WHERE I CAN ONLY CHARGE TO 166 MILES TO MAINTAINING MY BATTERY'S HEALTH CONDITION AT THE RECOMMENDED MAX 80% CHARGE LEVEL. AT AN 80% CHARGE LEVEL OF THE NOW 207/208 100% MAXIMUM CHARGE LIMIT I WILL ONLY GET 166 CHARGE. AT 80% OF MY STANDARD CONFIGURATION I WOULD HAVE BEEN ABLE TO CHARGE TO 176. IF I HAD KNOWN THIS ARTIFICIAL AND FRAUDULENT REDUCTION IN CHARGE LIMIT WOULD HAVE BEEN IMPOSED I WOULD HAVE NOT DOWNGRADED TO STANDARD. THE CHARGE LIMIT ON THE NON-DOWNGRADED STANDARD PLUS CONFIGURATION HAS BEEN INCREASED TO 250 FROM 240. SO, TODAY WITHOUT THE DOWNGRADE MY 80% CHARGE LIMIT WOULD BE 200 INSTEAD OF 166 - A 34 CHARGE INCREASE - OR - A 43 INCREASE AT 100% CHARGE LIMIT!!
THIS WAS NOT AN EVENT, BUT A FEATURE THAT COULD RESULT IN INJURY OR DEATH. I AM VERY CONCERNED THAT THE PASSENGER DOORS DO NOT HAVE MECHANICAL RELEASE LEVERS SHOULD THE CAR LOOSE POWER. THAT MEANS I COULD BE TRAPPED IN THE CAR IF I AM IN THE BACK SEAT. I AM 65, AND CLIMBING OVER THE SEAT WOULD BE DIFFICULT FOR ME. THE OWNER'S MANUAL SAYS I CAN CRAWL THROUGH THE TRUNK WHICH HAS A MANUAL RELEASE, BUT THAT IS EVEN HARDER. I PRACTICED IT WITH THE TRUNK EMPTY, AND IT WAS VERY DIFFICULT. WITH LUGGAGE IN THE TRUNK IT COULD BE IMPOSSIBLE. WE OFTEN CARRY PEOPLE IN THEIR 80'S IN THE BACK SEATS AS WELL, AND EXPLAINING THESE EMERGENCY PROCEDURES IS QUITE ANXIETY-PROVOKING. I MYSELF HAVE CLAUSTROPHOBIA. I HAVE DISCUSSED THIS WITH A TESLA REPRESENTATIVE, WHO IS GOING TO PUT IT THROUGH AS A SUGGESTION. I ASKED TO HAVE THE DOOR HANDLES REPLACED WITH DOOR HANDLES EQUIPPED WITH EMERGENCY RELEASE LEVERS, BUT I AM TOLD THAT THIS IS NOT AN OPTION AT THIS TIME.
WHEN GET WET, UNDERCARRIAGE COMPOSITE TRY GETS HEAVY WHEN WATER IS ABSORBED AND FALL/ TEAR AND GET DRAGGED ON THE STREET, SOMETIMES RESULTING IN FRICTION SPARKS.
THE VEHICLE DEVELOPS MOLDY SMELL AFTER A SHORT PERIOD OF TIME THAT IS A POTENTIAL HEALTH HAZARD DUE TO BACTERIA GROWTH. THE SMELL IS DUE TO THE ACCUMULATION OF WATER ON THE EVAPORATOR AND IS A MECHANICAL DESIGN ISSUE THAT IMPACTS MOST TESLA 3 CARS.
WHILE ATTEMPTING TO PARK IN A SCHOOL PARKING LOT, THE VEHICLE ACCELERATED UNINTENTIONALLY STRIKING ANOTHER PARKED VEHICLE AND A SIGN POLE IN FRONT OF THE PARKING SPACE THEN COMING TO A STOP ON TOP OF A BOULDER. THE PRIVATE SECURITY PATROL AT THE SCHOOL FILED AN INCIDENT REPORT WITH ALL DETAILS.
HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35467844/15 THE TOP SUSPENSION BALL JOINT HAS SIMPLY POPPED APART. THIS BALL JOINT IS ONLY CONNECTED TO A STEERING KNUCKLE MADE FROM MONKEY METAL AND TO A SUSPENSION ARM MADE FROM PLASTIC. HOW IN THE NAME OF BEELZEBUB DOES A SUSPENSION BALL JOINT SIMPLY POP APART LIKE THIS ? (AND THERE ARE PLENTY MORE TESLA EXAMPLES TO BE FOUND ) NNTSB HAS OPINED THAT YOU HAVE BEEN LETTING TESLA GET AWAY WITH MURDER (AUTOPILOT) JUST WAIT TILL THEY START INVESTIGATING THE WHOMPY WHEELS. TELL YOU WHAT. I'LL GIVE THEM A HEADS UP MYSELF. HAVE A GREAT DAY. KEEF
MY TESLA MODEL 3 KEEPS UNINTENTIONALLY AND ERRATICALLY BRAKING WHILE IN MOTION USING THE AUTOPILOT OR CRUISE CONTROL ON THE HIGHWAY. I HAVE MULTIPLE DATES AND TIMES OF THIS INCIDENT HAPPENING. THIS IS KNOWN AS "PHANTOM BRAKING" A FALSE POSITIVE THAT THE AUTOPILOT SYSTEM ENGAGES IN.THIS HAPPENS AT RANDOM AREAS AND TIME (DAY OR EVENING) ON THE FREEWAY. I HAVE CONTACTED TESLA SERVICE AND THEY HAVE GIVEN ME THE COLD SHOULDER AND STATED THERE IS NO FIX FOR THIS.
THE VEHICLE EXPERIENCES SUDDEN BRAKING WHILE DRIVING FREEWAY SPPED AROUND 65 TO 70 MPH IN THE FREEWAY UNDERNEATH OVERPASS DURING SUNNY DAY USING AUTOPILOT. TESLA AUTOPILOT CONSIDER SHADOW UNDERNEATH THE OVERPASS AS STAND STILL VEHICLE AND APPLY SUDDEN BRAKES. THIS CAN BE VERY DANGEROUS. I HAVE REPORTED THIS PROBLEM 2 TIMES ALREADY TO TESLA SUPPORT, BUT, NOTHING HAS BEEN DONE.
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE HER SPOUSE WAS ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE ACCELERATED OUT OF CONTROL AND CRASHED THROUGH A WOODEN FENCE, KNOCKED IT DOWN, AND CRASHED INTO A NEIGHBOR'S WALL. THE AIR BAG DID NOT DEPLOY. THERE WAS NO WARNING. THERE WAS NO INJURY. A POLICE REPORT WAS FILED. THE CONTACT CALLED A TESLA ROAD SIDE SERVICE WHOM ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO DAN'S PAINT & BODY (3810 E 22ND ST, TUCSON, AZ 85713) A TESLA APPROVED BODY SHOP, WHERE THE INSURANCE COMPANY APPROVED THE BODY DAMAGE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,677. *BF*JB
I PREVIOUSLY SUBMITTED A CONCERN WITH THIS CAR THAT OCCURRED IN DECEMBER 2019. TESLA IN MILFORD, CT HAD THE CAR IN SERVICE FOR 23+ DAYS BECAUSE OF ERRORS WITH THE CAR: ALERT MESSAGES INCLUDED (BUT WEREN'T LIMITED TO) POWER REDUCED, FRONT MOTOR DISABLED, ETC. THE CAR KEPT POWERING OFF WHILE I WAS DRIVING AND THE BRAKES AND STEERING MALFUNCTIONED. TESLA ULTIMATELY DIAGNOSED THE PROBLEM AS A "SHORTED PENTHOUSE HARNESS." TWO WEEKS AFTER RECEIVING THE CAR BACK, THE ERROR MESSAGES REAPPEARED. THE CAR BROKE DOWN AGAIN AND HAD TO BE TOWED BACK TO TESLA IN MILFORD, CT. WHILE TESLA INDICATED THAT THE PRIOR ISSUES WERE RESOLVED, THEY OBVIOUSLY WEREN'T. THE CAR SHUT DOWN AGAIN WHILE I WAS DRIVING ON THE INTERSTATE AND ALSO IN THE CITY. THE BRAKES AND STEERING DIDN'T FUNCTION PROPERLY. I RECEIVED ERROR MESSAGES INDICATING POWER REDUCED, BRAKES DISABLED, POWER STEERING DISABLED, FRONT MOTOR DISABLED, AUTOMATIC EMERGENCY BRAKING DISABLED, CAR MAY BE FREE ROLLING--JUST TO NAME A FEW. THIS CAR IS UNSAFE AND UNRELIABLE. AS OF TODAY, THE CAR HAS BEEN IN SERVICE FOR 28+ BUSINESS DAYS; HOWEVER, TESLA TOLD ME THEY WORKED ON THE CAR OVER THE WEEKEND, WHICH WOULD INDICATE THE CAR HAS BEEN IN SERVICE OVER 30 DAYS.
WHILE DRIVING AT ~70MPH ON THE FREEWAY, WE ATTEMPTED TO OPEN THE WEB BROWSER APP. THE ENTIRE UI FROZE, DURING THIS TIME I COULD NOT EXIT AUTOPILOT BY PRESSING THE BRAKE PEDAL. THE CAR WOULD DECELERATE WHEN PRESSING THE BRAKE, HOWEVER AFTER PRESSING THE BRAKE THE CAR IMMEDIATELY ACCELERATED BACK TO THE SET CRUISE CONTROL SPEED. AFTER AROUND 30 TOTAL SECONDS (AROUND 10 SECONDS AFTER ATTEMPTING TO EXIT AUTOPILOT) THE UI UNFROZE AND I WAS ABLE TO EXIT AUTOPILOT.
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE VEHICLE ACCELERATED INDEPENDENTLY CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE CAUSING THAT VEHICLE TO REAR ENDED ANOTHER VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS NOT DEPRESSED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNAWARE OF A POLICE REPORT BEING FILED. THE CONTACT STATED THAT THERE WAS NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A TOWING LOT AND THEN TO A COLLSION CENTER. THE CONTACT CONTACTED TESLA (811 S SAN FERNANDO BLVD, BURBANK, CA 91502) WHERE THEY WAS INFORMED OF THE CRASH AND INFORMED THE CONTACT THAT THEY WAS UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
PLEASE NOTE THAT THE FULL VIN OF THE CAR I AM COMPLAINING ABOUT IS UNKNOWN AND THEREFORE I HAVE USED THE VIN OF ANOTHER WRECKED 2019 MODEL 3 TO SUBMIT THIS REPORT. HERE IS A DAMAGED TESLA IN A SALVAGE AUCTION IN GERMANY. HTTPS://WWW.COPART.DE/LOT/50047705/PHOTOS NO AIRBAGS HAVE DEPLOYED AND THE CAR IS ALMOST UNDAMAGED EXCEPT THAT THE FRONT SUSPENSION HAS FALLEN TO BITS. THE ATTACHED PHOTOGRAPHS SHOW THAT THE BALL JOINT OF THE LOWER CONTROL ARM HAS SNAPPED. ALSO THE BALL JOINT THAT ATTACHES THE STEERING ARM HAS SNAPPED OFF WHICH IS EXTREMELY ALARMING. PART OF THE CAST ALUMINIUM LOWER ARM HAS SNAPPED OFF. THE MANUFACTURING STANDARDS AND QUALITY CONTROL OF TESLA SUSPENSION COMPONENTS IS APPALLING. RATHER THAN REPORTING THESE DEFECTS BACK TO THE FACTORY AND TO THE NHTSA THESE FAILURES ARE BEING SYSTEMATICALLY COVERED UP. QUITE OBVIOUSLY THE GERMAN OWNER OF THIS CAR WILL NOT BE REPORTING THIS TO NHTSA SO I AM DOING MY BEST AS A CONCERNED CITIZEN TO BRING THIS TO YOUR ATTENTION. THE TESLA FAN CLUB IS NOT VERY PLEASED THAT I AM DOING THIS. SUCH IS LIFE. REGARDS KEEF
THE DRIVER WAS INVOLVED IN A FATAL ACCIDENT IN WHICH THE AUTO-PILOT AND/OR LANE-ASSIST FEATURES FAILED, CAUSING THE VEHICLE TO TRAVEL OUT OF ITS LANE AND INTO ONCOMING TRAFFIC WHILE TRAVELING WEST ON OSCEOLA POLK LINE ROAD EAST OF SULLIVAN ROAD IN FLORIDA. THE TESLA THEN COLLIDED WITH A VEHICLE IN ONCOMING TRAFFIC, KILLING THE DRIVER OF THE TESLA. FLORIDA HIGHWAY PATROL AND OSCEOLA COUNTY FIRERESCUE INVESTIGATED.
AUTOPILOT WAS ENGAGED. THE TESLA VEHICLE SENSORS FAILED TO RECOGNIZE 2 PARKED VEHICLES ON THE RIGHT SIDE OF THE STREET WHILE DRIVING, AND COLLIDED WITH THEM. ANTI-COLLISION MECHANISM AND AUTO-BRAKING FAILED TO APPLY, RESULTING IN COLLISION.
WHILE IN REVERSE PARALLEL PARKING ON A CITY STREET, VEHICLE ACCELERATED SUDDENLY. THE VEHICLE CONTINUED TO ACCELERATE ONCE PRESSURE ON THE THROTTLE PETAL WAS REMOVED AND DID NOT STOP ACCELERATION UNTIL BRAKE WAS APPLIED. VEHICLE IMPACTED CURB, BUT DID NOT SUSTAIN DAMAGE OUTSIDE OF SOME LIGHT SCRATCHES TO THE WHEELS. VEHICLE RETURNED TO NORMAL OPERATION AFTER BEING PUT INTO PARK, REMOVING THE BREAK, REAPPLY THE BREAK, PLACING IN DRIVE, AND SLOWLY RELEASING THE BREAK.
WHEN PARKING THE CAR, THE CAR ACCELERATED WITHOUT THE DRIVER DEPRESSING THE PEDAL CAUSING THE CAR TO RUN INTO A BUILDING AND CAUSE DAMAGE. DESPITE THE SPEED, THE AIRBAGS DID NOT DEPLOY
THIS INCIDENT HAPPENED BECAUSE OF SUDDEN ACCELERATION ISSUE IN TESLA MODE 3 IN OUR PARKING LOT. I WAS PARKING BETWEEN 2 CARS ON MY RIGHT. SO, WAS REALLY SLOW. WHILE TURNING THERE WAS A SUDDEN ACCELERATION AND THE VEHICLE WAS AT A HIGH SPEED. SINCE, I WAS TURNING, THE CAR ROTATED AT THE HIGH SPEED AND IN THE PROCESS MY CAR HIT CAR ON MY LEFT, 3 CARS ON MY FRONT. THERE WAS SEVERE DAMAGE TO MY CAR AND A FLAT TIRE. FORTUNATELY, NO PEOPLE WERE AFFECTED. WHEN THE ACCIDENT HAPPENED, ALL SYSTEMS STOPPED FUNCTIONING.
THE CAUSE OF THE "SUDDEN UNINTENDED ACCELERATION" IN TESLA VEHICLES IS A DESIGN FLAW IN WHICH THE GAS AND BRAKE PEDALS ARE TOO CLOSE TOGETHER AND NOT OFFSET AS IN OTHER VEHICLES. WHILE TESLA ALLEGES IT IS USER ERROR, THIS ERROR IS CAUSED BY POOR DESIGN. 1. AS YOU BEGIN TO STOP OR PULL INTO A PARKING SPOT (VEHICLE IN MOTION TRAVELING AT A SLOW SPEED IN A PARKING LOT), IT IS QUITE EASY TO PUSH THE WRONG PEDAL, OR PUSH BOTH PEDALS, CAUSING ACCELERATION. THIS IS ESPECIALLY TRUE FOR DRIVERS WITH LARGE FEET. 2. OCCURANCE IS RELATIVELY RARE, AND CAN CAUSE PROPERTY DAMAGE AND MINOR INJURIES. 3. USER REMEDIES INCLUDE NOT WEARING SHOES WHILE DRIVING.
WHEN I STOPPED ON PARKING LOT CAR SUDDENLY ACCELERATED OVER THE CURB INTO BUILDING.
CAR TURNING AND PULL UP TO THE GARAGE DRIVE WAY, IT SUDDENLY UNINTENDED ACCELERATE AND CRASH INTO THE GARAGE GATE. (VIDEOS AVAILABLE)
HERE IS A MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/61748319/PHOTOS THE FRONT SUSPENSION HAS FALLEN TO BITS. THE UPPER BALL JOINT HAS POPPED OUT OF ITS SOCKET. THE LOWER BALL JOINT HAS SNAPPED ITS STEM. THERE IS VERY LITTLE IMPACT DAMAGE TO THAT AREA OF THE CAR, NOTHING THAT WOULD ACCOUNT FOR THE SUSPENSION FALLING TO BITS LIKE THAT. THESE TESLA SUSPENSIONS ARE BADLY DESIGNED AND BADLY MANUFACTURED. IT IS ENTIRELY PROBABLE THAT THE RECENT CRASH OF A MODEL 3 IN LONG BEACH WHICH SEVERELY INJURED A PEDESTRIAN WAS CAUSED BY A SUSPENSION FAILURE. THE WHEEL ON THAT LONG BEACH CRASH CAR LOOKS BADLY WHOMPY.
SUDDEN UNINTENDED ACCELERATION IN DRIVEWAY WAS I WAS PULLING INTO CARPORT. SLAMMED ON BRAKES TO PREVENT IMPACT INTO CARPORT WALL.
I WAS PULLING INTO A PARKING SPOT AT THE GROCERY STORE AND AS I TRIED TO EASE TO A STOP, THE CARE ACCELERATED QUICKLY AND AGGRESSIVELY AND I SMASHED INTO THE PARKED CAR A FEW FEET IN FRONT OF ME. AIR BAGS WENT OFF AND BURNED A HOLE IN MY PANTS AND BURNED THE SKIN ON MY LEFT THIGH. SUBSTANTIAL REPAIRS WERE REQUIRED. I HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN BEFORE OR SINCE. I AM HEALTHY, NOT ON ANY MEDS OR SUBSTANCES, WASN'T TIRED OR DISTRACTED, AND AM OVERALL A HIGH FUNCTIONING 50 YEAR OLD MARRIED MOM OF TWO. THE CAR WAS ONLY 5 DAYS OLD. IT ALL HAPPENED SO FAST AND THE CAR SEEMED TO HAVE A MIND OF ITS OWN. I WAS VERY SHAKEN, ASSUMED I HAD MY FOOT ON THE WRONG PEDAL, AND WAS ASHAMED THAT I COULD HAVE MADE SUCH A MISTAKE. WHEN I HEARD OF THE RECENT CASE AND THAT YOU ARE REVIEWING SIMILAR ISSUES WITH OTHER TESLAS, MY HUSBAND AND I THOUGHT YOU SHOULD AT LEAST REVIEW OUR SITUATION TOO. WHETHER IT WAS IN FACT USER ERROR OR A DEFECT, I DON'T KNOW. I'M NOT ABOVE ACCEPTING RESPONSIBILITY, BUT IT IS LIKE THE CAR RACED FORWARD SO QUICKLY I DIDN'T KNOW WHAT WAS HAPPENING AND HAD NO TIME AT ALL TO REACT OR RESPOND BEFORE MY LEG AS BURNING.
TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, WHILE DEPRESSING THE BRAKE PEDAL TO MAKE A RIGHT TURNED, THE VEHICLE EXPERIENCED AN UNINTENDED ACCELERATION. THE CONTACT QUICKLY DEPRESSED THE BRAKE PEDAL AND WAS ABLE TO SLOW THE VEHICLE. THERE WERE NO WARNING INDICATOR LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO TESLA DEALER, (11945 N FLORIDA AVE, TAMPA, FL 33612, (813) 496-3039) WHERE THE TECHNICIAN TOOK A LOOK AT THE LOG AND INFORMED THE CONTACT THAT THE ACCELERATOR PEDAL INSTEAD WAS DEPRESSED INSTEAD OF THE BRAKE PEDAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGES WAS APPROXIMATELY 3,500.
THERE WERE TWO INCIDENTS WHERE I WAS DRIVING VERY SLOWLY IN CITY TRAFFIC AND THE CAR ALL THE SUDDEN ACCELERATED VIOLENTLY. THERE WAS NO ACCIDENT, AS I SLAMMED ON THE BRAKES. I WAS NOT IN AUTOPILOT.
I AM FEMALE SAFE DRIVER WITH CLEAN DRIVING RECORDS, MY TESLA WAS THIRD CAR STOPPED AT TRAFFIC LIGHT ON DEC 19TH IN THE CITY STREET, AND ALL OF SUDDEN, I STRONGLY BELIEVE THAT IT TRIGGERED UNINTENDED SPONTANEOUS ACCELERATION THAT RESULTED IN ACCIDENT WITH TWO CARS AHEAD OF ME, DAMAGED ALL 3 VEHICLES INCLUDING MINE, I PUSHED THE BRAKE IMMEDIATELY & PARKED BEFORE ALL AIRBAGS IN MY CAR DEPLOYED. I TRIED TO PROVE MY POINT TO THE INSURANCE THAT ITS NOT MY FAULT BUT ITS A CAR THAT BECAME UNCONTROLLABLE DUE TO PROBABLY SOME KIND OF NIGHTLY AUTOMATIC SOFTWARE UPDATE OR A MECHANICAL PROBLEM BUT INSURANCE DIDN'T AGREE AND FORCED ME TO AGREE THAT I DID IT !
MY VEHICLE IS EXPERIENCING WIRE ISSUES RESULTING IN ERROR MESSAGES SUCH AS "POWER REDUCED, FRONT MOTOR DISABLED, ETC" THAT DISABLE SAFETY FEATURES SUCH AS THE TURNING SIGNALS AND ISSUES WITH BRAKING AND STEERING. THE VEHICLE WILL POWER OFF/SHUT DOWN WHILE DRIVING AND RESTART. THE CAR IS CURRENTLY IN SERVICE FOR THE PAST 2 WEEKS AND OTHER THAN NOTIFYING ME THAT THERE ARE "WIRE ISSUES," TESLA HAS BEEN UNABLE TO DIAGNOSE THE CAUSE OF THE PROBLEM OR FIX IT.
HERE IS A 2019 MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/60516299/PHOTOS NOT IN A CRASH, NO AIR-BAGS DEPLOYED, NO SIGNIFICANT DAMAGE TO THE BODYWORK. THE TOP BALL JOINT ON THE DRIVER'S SIDE HAS SIMPLY POPPED APART CAUSING THE WHEEL TO FLOP OVER AT A CRAZY ANGLE. THIS EXACT SAME FAILURE IN WHICH A SUSPENSION BALL JOINT POPS APART HAS BEEN REPORTED ON MANY OTHER TESLAS INCLUDING MODEL 3, S AND X. A SIMILAR FAILURE ON HYUNDAI CARS RESULTED IN NHTSA ISSUING A MANDATORY RECALL. ** OCTOBER 9, 2019 NHTSA CAMPAIGN NUMBER: 19V721000LOWER CONTROL ARM BALL JOINTS CAN DETACH A DETACHED BALL JOINT CAN CAUSE A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.** CAN YOU OFFER ANY EXPLANATION FOR WHY TESLAS HAVE NOT BEEN ISSUED A SIMILAR RECALL NOTICE? SOMETHING SMELLS VERY MUSKY AROUND HERE. REGARDS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I AM VERY DISAPPOINTED AND SHOCKED FROM WHAT HAPPENED LAST DECEMBER 10, 2019 (TUESDAY). AT AROUND 5:50 AM, I AM SLOWLY DRIVING AT THE PARKING LOT OF MY OFFICE AT STRYKER CORPORATION IN SAN JOSE, CA. I AM SLOWLY PARKING MY CAR AND THEN THERE'S A SUDDEN UNINTENDED ACCELERATION ON MY CAR WHICH I CANNOT EVEN CONTROL OR STOP. THE ACCELERATION SPEEDS UP AUTOMATICALLY ON ITS OWN EVEN IF I'M STEPPING ON THE BRAKE. DUE TO THE SPEED UP ON THE ACCELERATION, THE CAR WENT OVER THE CURB WITH SO MUCH SPEED AND MOVED TOWARDS THE TENT WHICH IS THE SMOKING AREA IN OUR WORK. THE WINDSHIELD OF MY CAR BROKE WHEN IT HIT THE TENT AND THE CAR STILL MOVED TO THE OTHER SIDE OF THE ISLAND. LUCKILY, MY CAR LANDED ON A BUCKET OF CEMENT WHICH HELPED MY CAR TO STOP. IT WAS REALLY A TERRIFYING INCIDENT WHICH I DIDN'T EXPECT TO HAPPEN BECAUSE MY CAR IS NEW AND I THOUGHT THAT IT'S THE SMARTEST AND SAFEST CAR. I HAVE A DASH CAMERA ON MY CAR AND I HAVE A VIDEO OF THE WHOLE INCIDENT THAT WILL PROVE THAT MY STATEMENTS ARE TRUE.
ANOTHER DAY, ANOTHER 3 WHEELER TESLA. HTTPS://WWW.COPART.COM/LOT/60564119 NO AIR-BAGS DEPLOYED JUST A SLIGHT CHIP IN THE WHEEL RIM. ARE THESE SUSPENSIONS REALLY MEANT TO SNAP-OFF IF THEY RUN OVER A BUMP IN THE ROAD? SEE ATTACHED PHOTO. ALL THE BALL JOINTS HAVE SNAPPED AGAIN. INSANE MODE? PLEASE INVESTIGATE. KEEF
MODEL 3 WITH SNAPPED OFF FRONT SUSPENSION. HTTPS://POCTRA.COM/2019-TESLA-MODEL-3/ID-BXL6PUF0QJYECCJY/MARTINEZ-CA/PHOTOS ALL BALL-JOINTS SNAPPED. ALLOY STEERING KNUCKLE CRACKED IN HALF. ISAME OLD THING. OVER AND OVER. HOW MANY EXAMPLES DO YOU NEED BEFORE YOU TAKE ACTION?
ON NOVEMBER 29, 2019, WE WERE DRIVING OUR 5-MONTH-OLD TESLA MODEL 3. WE WERE COMING TO A STOP AT A STOPLIGHT IN HEAVY TRAFFIC, WHEN SUDDENLY THE CAR ACCELERATED ON ITS OWN. MY HUSBAND HAD TO BRAKE SUDDENLY TO PREVENT RUNNING INTO ANOTHER CAR.
ON 11-27-19, OUT TESLA MODEL 3 WHICH IS 5 MONTHS OLD, SUDDENLY ACCELERATED IN TRAFFIC. MY HUSBAND WAS DRIVING ABOUT 20 MILES AN HOUR AT THE TIME. THIS ALSO OCCURRED ON 11-29-19, IN A MORE DANGEROUS SITUATION. I MADE A SEPARATE REPORT FOR THAT DATE. FORTUNATELY, NO COLLISION OCCURRED, BUT WE ARE SCARED NOW.
I WISH TO FILE A COMPLAINT ABOUT A TESLA MODEL 3 IN THE INTEREST OF HUMAN SAFETY. THIS IS CONCERNING THE ISSUE OF BATTERY FIRES. I BELIEVE THAT THIS INCIDENT HAS SO FAR GONE UNREPORTED. HERE IS A MODEL 3 IN THE SALVAGE AUCTION YARD THAT HAS BEEN ALMOST TOTALLY DESTROYED BY FIRE. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34394730&ROWNUMBER=2&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE THE CAR IS SO BADLY BURNED THAT THE VIN IS NOT ABLE TO BE DETERMINED BUT THE AUCTION SITE WOULD HAVE THAT RECORD. I HAVE SUBSTITUTED THE VIN OF ANOTHER WRECKED MODEL 3 IN ORDER TO MAKE THIS REPORT. THERE HAS BEEN A RECENT POST ON TESLA MOTORS CLUB FORUM WHICH PROVIDES PHOTOS OF THE FIRE SCENE ON THE HIGHWAY AT VACAVILLE AND THE IMAGES MATCH THE JUNKYARD CAR. IT SEEMS THAT TESLA IS USING THE "RAN OVER A TRAILER HITCH ON THE ROADWAY" AKA "CAT ATE MY HOMEWORK" EXCUSE AGAIN BUT LOOKING AT THE PHOTOS IT SEEMS THAT A WHOMPY WHEEL IS THE MORE LIKELY CAUSE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-TESLA-FIRE.175198/ **** DDAWSON, TODAY AT 9:51 AM VACAVILLE FIRE DEPARTMENT CAR FIRE. I WAS TOLD THE OWNER RAN OVER A TRAILER HITCH THAT FELL OFF A TRUCK. I BELIEVE ITS A 3. NO ONE HURT AT LEAST.. **** AND *** THIS STORY ACTUALLY DID RUN ON THE 11:00 NEWS, SUNDAY NOV. 24TH, ON KPIX (OUR LOCAL CBS AFFILIATE). IT WAS REPORTED BY BRIAN HACKNEY. THE STORY WASN'T CLEAR ABOUT WHERE THE FIRE TOOK PLACE, OTHER THAN IN VACAVILLE WHERE THERE DOES HAPPEN TO BE A SUPERCHARGER. THEY SHOWED THE SAME DRAMATIC IMAGE OF THE BURNED-OUT CAR. FORTUNATELY NO ONE WAS INJURED HERE. THE WEIRD PART IS THAT THE KPIX WEBSITE NEVER SHOWED THE STORY. I SEARCHED AFTERWARD, AND THE OTHER STORIES REPORTED THAT NIGHT (INCLUDING THE ONE ABOUT PRIUS CATALYTIC CONVERTER THEFTS) WERE ALL UP, EXCEPT FOR THAT ONE** PLEASE INVESTIGATE. THANK YOU.
I WAS PARKING IN MY DRIVE WAY. I THOUGHT I PLACED THE CAR IN PARK . MY FOOT WAS ON THE BRAKE. SO I OPENED THE DRIVER DOOR. WHEN I TOOK MY FOOT OFF BRAKE THE CAR LUNGED FORWARD.THE DOOR WAS OPENED AND I HAD BOTH FEET OUTSIDE THE DOOR. I TRIED TO PUSH THE PARK BUTTON . THE CAR WENT INTO REVERSE. THIS CAUSED THE DRIVER DOOR TO IMPACT THE BUILDING AND DAMADGE THE DOOR.
THE ONLY DISPLAY IN THE CAR LOCKED UP, TURNED OFF, AND TURNED BACK ON APPROXIMATELY A MINUTE LATER WHILE I WAS BACKING UP WHICH CAUSED LOSS OF ALL READOUT INCLUDING THE BACK UP CAMERA, MPH, ACCESS TO MANY OTHER VEHICLE FEATURES. I REPORTED THIS TO THEIR SERVICE GROUP WITH A DATE/TIME STAMP FOR THEM TO IDENTIFY AND REPAIR THE PROBLEM BUT WAS TOLD THAT THEY WOULD NOT LOOK AT THIS UNDER WARRANTY BUT THEY COULD PROVIDE AN ESTIMATE TO HAVE THE PROBLEM CORRECTED AT MY EXPENSE. THIS IS A SAFETY ISSUE AND SHOULD BE COVERED UNDER THE NEW CAR'S WARRANTY. THE ONE AND ONLY DISPLAY SHOULD NEVER LOCK UP WHILE THE VEHICLE IS MOVING BUT IF IT DOES, SERVICE SHOULD TAKE ALL REPORTS OF THIS OCCURRING VERY SERIOUSLY.
THE BACK UP CAMERA VIDEO FEED HAS PURPLE AND GREEN VERTICAL LINES THAT GOES THROUGH IT INTERMITTENTLY LIKE THERE IS A SHORT. THE ISSUE WAS REPORTED TO SERVICE VIA EMAIL WITH A PICTURE FOR THEM TO BE ABLE TO IDENTIFY AND REPAIR THE PROBLEM AT A FUTURE SERVICE APPOINTMENT. I WAS THEN TOLD VIA TXT THAT THIS WAS NOT A WARRANTY ISSUE AND THEY COULD ONLY PROVIDE AN ESTIMATE TO HAVE THE PROBLEM CORRECTED AT MY EXPENSE. HAVING A FAULTY BACKUP CAMERA FEED IS DEFINITELY A SAFETY CONCERN WHEN YOU ARE TRYING TO USE IT TO BACK UP. THEY SHOULD TAKE THESE REPORTS SERIOUSLY AND NOT DISMISS THEM.
THE HIGH VOLTAGE BATTERY THE NEW CAR WAS PURCHASED WITH HAD DAMAGE TO THE 4 JACK POINTS THAT REQUIRED THE BATTERY PACK TO BE REPLACED. THE ORIGINAL BATTERY WOULD CHARGE TO THE FULL RANGE PURCHASED, HOWEVER, THE NEW BATTERY THAT WAS INSTALLED WILL NOT CHARGE TO THE FULL AMOUNT OF RANGE PURCHASED. I BROUGHT THIS UP TO SERVICE BEFORE I PICKED UP THE CAR FROM SERVICE. THEY TRIED TO GET IT TO FULLY CHARGE MULTIPLE TIMES BUT IT WOULD NOT. I ASKED TO SEE THE BATTERY HEALTH REPORT AND THEY DECLINED. IF YOU PURCHASE A NEW CAR WITH X AMOUNT OF RANGE, WHEN THE BATTERY IS CHARGED TO 100%, IT SHOULD DISPLAY THE RANGE YOU PAID FOR. THEY TOLD ME IF I WAS UNHAPPY WITH THE RANGE, I WAS FREE TO FILE AN ARBITRATION CLAIM. ON THE WAY HOME I ALMOST RAN OUT OF BATTERY AND COULD HAVE REALLY USED THE EXTRA CAPACITY THAT I PURCHASED.
I TURNED INTO A PERPENDICULAR PARKING SPACE IN A HOME DEPOT PARKING LOT. I LET UP ON THE ACCELERATOR AS THE CAR INCHED CLOSER TO THE CURB. AS I BEGAN TO PRESS THE BRAKE TO BRING THE CAR TO A COMPLETE STOP, THE CAR SUDDENLY LURCHED FORWARD, JUMPED THE CURB, CROSSED THE GRASS MEDIAN AND COME TO REST ON THE HOOD OF ANOTHER CAR. I KNOW MY FOOT WAS ON THE BRAKE AT THE TIME AND CONTEND THAT THE INCIDENT WAS DUE TO A VEHICLE MALFUNCTION.
HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33838953&ROWNUMBER=80&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE BOTH FRONT WHEELS AND SUSPENSIONS HAVE COMPLETELY FALLEN OFF. ALL OF THE BALL JOINTS AND SUSPENSION GIBLETS HAVE SNAPPED. WHAT THE BLEEP? PLEASE INVESTIGATE. THIS IS JUST INSANE AND LUDICROUS. THANK YOU. PERSISTENT CITIZEN.
MY WIFE WAS TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP AND HIT OUR INNER GARAGE WALL. IT THEN REVERSED BACK AND HIT THE WALL A SECOND TIME. THEN IT AUTOMATICALLY REVERSED AND PARKED ON THE NEIGHBOR'S DRIVEWAY. BOTH THE STERLING AIR BAG AND AIRBAG NEAR THE FEET DEPLOYED. THE CAR'S FRONT WAS SMASHED. OUR GARAGE WALL AND DOOR ARE ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.
MY WIFE HAS A TESLA MODEL 3 CAR, PURCHASED EARLIER THIS YEAR AND HAVING ABOUT 8000 MILES ON IT. THE SAFETY BELT BUCKLE IS BROKEN AND CANNOT INSERT THE SAFETY BELT TO THE BUCKLE. MY WIFE SCHEDULED A SERVICE FROM THE APP. THE COMPANY SENT AN INVOICE FOR OVER $100 FOR THE REPAIR. SHE DIDN'T HAVE ANY KNOWLEDGE ON THE WARRANTY AND SIGNED THE INVOICE. BUT AFTER THAT, I TOLD HER THAT IT IS A MANUFACTURE DEFECT AND SHOULD BE COVERED BY WARRANTY. IT IS NOT ONLY COVERED BY THE BUMPER-TO-BUMPER WARRANTY, IT IS A SAFETY ISSUE AND HAS A LONGER WARRANTY. MY WIFE THEN RESCHEDULED THE APPOINTMENT, AND CALLED THE PHONE NUMBER LISTED IN THE INVOICE, ALSO CALLED THE TESLA CUSTOMER NUMBER. CALLED EVERY DAY AND LEFT AT LEAST 3 VOICE MESSAGES. HOWEVER, SHE COULD NOT REACH ANY LIVE PERSON TO DISCUSS THE ISSUE. MY WIFE RESCHEDULED THE APPOINTMENT MULTIPLE TIMES SO THAT SHE COULD MAKE CLEAR ON THE WARRANTY ISSUE. BUT NOW SHE COULD NOT RESCHEDULE THE APPOINTMENT ANY MORE, SO SHE HAD TO CANCEL THE APPOINTMENT. IT'S BEEN CLOSE TO THREE WEEKS SINCE THE FIRST CONTACT AND STILL COULD NOT REACH ANY LIVE PERSON TO DISCUSS THE ISSUE. I'D LIKE TESLA TO CONTACT HER TO DISCUSS THE WARRANTY ISSUE ON THE SAFETY BELT BUCKLE AND FIX IT FOR FREE.
REAR WINDSHIELD GETS DISTORTED EVERY TIME THE DEFROST IS TURNED ON. TESLA HAS SEEN AND NOTED THE DEFECT, STATED THIS IS NORMAL ON ALL TESLA MODEL 3 VEHICLES, AND WILL NOT FIX THE PROBLEM. IT IS NOT NORMAL AS NO OTHER CAR I'VE EVER DRIVEN IN HAS THIS KIND OF DISTORTION WHEN USING THE DEFROST. I BELIEVE THIS SHOULD BE REGISTERED AS A SAFETY RECALL ASAP.
I JUST BOUGHT THE NEW TESLA MODEL 3 LAST WEEK FOR LONG RUN BATTERY BUT IT'S NOT GIVING ME FULL RANG OF MILES AND DROPPING CRAZY AMOUNT OF BATTERY . THE WAY TESLA IS TELLING THE PEOPLE ABOUT MILEAGE , IT'S NOT WORKING THAT WAY , I HAVE LONG RANG MILEAGE AND IT'S SUPPOSED TO GIVE 310 MILEAGE AFTER FULL CHARGE AND THAT'S ONLY REASON I BOUGHT THIS CAR BECAUSE EVERY DAY I'M DRIVING AROUND 200 TO 270 MILEAGE . BUT TRUE IS IT NOT GIVING ME THAT MILEAGE AT ALL AND JUST GIVING ME ONLY 230TO 250 ALL TOGETHER AFTER MY FULL CHARGE WHOLE NIGHT , AND SO I HAVE TO STOP BY SOMEWHERE EVERY DAY TO CHARGE MY CAR TO GO HOME WITH ENOUGH MILEAGE . FOR ME IT'S DOESN'T NOT MAKE ANY SENSE AT ALL SINCE YOU ARE BUYING LONG RANGE DISTANCE CAR AND YOU ARE NOT GETTING WHAT YOU ACCEPTING .
LAW ENFORCEMENT ENTRY - VEHICLE WAS INVOLVED IN A 10-VEHICLE CRASH. DRIVER AND PASSENGER BOTH STATED VEHICLE HAD UNINTENDED ACCELERATION. ADDITIONAL WITNESS STATEMENTS APPEAR TO VERIFY REPORT. *DT AS VEHICLE WAS TRAVELING ON THE HIGHWAY, THE DRIVER REPORTEDLY TRIED TO SLOW THE VEHICLE AS IT APPROACHED STOPPED/SLOWED TRAFFIC. VEHICLE DID NOT RESPOND AND DRIVER WAS NOT ABLE TO SLOW IT BEFORE IT CRASHED INTO STOPPED TRAFFIC. POLICE REPORT GO 51 2019- XXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
WHILE DRIVING THROUGH MY WORK PLACE PARKING LOT, MY TESLA SUDDENLY STOPPED AND DISPLAYED A FAULT CODE AND REQUESTING IMMEDIATE RETURN OF THE CAR TO A TESLA SERVICE CENTER. MY CAR WOULD NOT UNLOCK THE DOORS WHEN I TRIED TO EXIT, EITHER VIA THE TOUCH SCREEN UNLOCK ICON, ELECTRIC DOOR UNLOCK BUTTON, OR USING MY PHONE APP. I ENDED UP USING THE EMERGENCY DOOR OPEN LATCH TO GET OUT OF THE CAR TO CALL FOR ASSISTANCE. I CLOSED THE DOOR BEHIND ME BUT WAS UNABLE TO REENTER THE CAR. TRIED MY KEY CARD AND MY PHONE APP TO UNLOCK IT BUT TO NO AVAIL. THE CAR ENDED UP HAVING TO BE TOW AWAY.
AS I WAS OPENING THE PASSENGER DOOR, MY NAIL GOT CAUGHT IN THE SPACE BETWEEN THE HANDLE AND THE CAR. AS BACKGROUND, IN ORDER TO OPEN THE DOOR ONE I HAS TO PUSH THE HANDLE ON ONE SIDE FOR THE OTHER SIDE TO COME OUT, AS I WAS DOING THIS MY NAIL GOT CAUGHT IN THE GAP CREATED WHEN PUSHING ONE SIDE TEARING OFF MORE THAN HALF OF MY NAIL. THIS ALSO RIPPED THE SKIN AND I HAD TO GO TO THE HOSPITAL WHERE I GOT TWO SHOTS BECAUSE THE PAIN WAS SO INTENSIVE, AND THEN I NEEDED WRAPPING AND A SPLINT.
I WAS MOVING FORWARD AT ~15 MPH OVER A SET OF RAILROAD TRACKS ON A CITY STREET WHEN BOTH ELECTRIC MOTORS STOPPED WORKING BRINGING US TO A HALT ON THE TRACKS. THE CAR WOULD NOT SWITCH INTO NEUTRAL TO ALLOW IT TO BE PUSHED OFF OF THE TRACKS NOR WOULD IT RELEASE THE BRAKES UNTIL PUT INTO TOW MODE WHICH REQUIRED 4-5 PEOPLE TO PUSH AT THAT POINT. THERE WERE NO STEPS DISPLAYED TO GET THE CAR INTO A MODE THAT WOULD ALLOW IT TO MOVE.
REAR WINDSHIELD GETS DISTORTED AND EXTREMELY DIFFICULT TO VIEW THRU REAR MIRROR WHEN TURNING ON REAR DEFROST AFTER 2 MINUTES. THIS IS A REPEATABLE/REPRODUCIBLE DEFECT. ATTEMPTED TO HAVE TESLA REMEDY/REPLACE REAR WINDSHIELD TO NO AVAIL. THEY VERIFIED THE DISTORTION AND STATED IT IS A "NORMAL OPERATION" AS IT WAS FOUND IN THEIR OTHER VEHICLES AS WELL. THAT IS UNACCEPTABLE AS I'VE NEVER HAD A VEHICLE WITH DISTORTED GLASS UPON TURNING ON REAR DEFROST. I BELIEVE THIS TO BE A MAJOR SAFETY DEFECT.
FRONT TRUNK UNLATCHED WHILE DRIVING. MADE A LEFT TURN AT AN INTERSECTION AND RECEIVED A WARNING MESSAGE SAYING THE TRUNK IS UNLATCHED. GOT OUT AND CHECKED, THE PRIMARY LATCH IS UNLATCHED AND THE SECONDARY LATCH IS ENGAGED.
TESLA MODEL 3 THE MID AERO SHIELD WAS DAMAGED WHILE DRIVING IN THE RAIN. TESLA HAD PREVIOUS ISSUED A TECHNICAL SERVICE BULLETIN (SB-19-12-001) TO REPLACE THESE DEFECTIVE MID AERO SHIELDS BUT IT APPEARS THE NEW PIECE IS AS SUSCEPTIBLE TO RAIN WATER DAMAGE AS THE ORIGIN PIECE. TESLA IS CHARGING ITS CUSTOMERS TO REPLACE DEFECTIVE MID AERO SHIELDS WHEN THESE DEFECTIVE PRODUCTS SHOULD BE COVERED UNDER WARRANTY OR SHOULD BE RECALLED. THE ORIGINAL MID AERO SHIELD PART NUMBER WAS 1104313-00-A. AFTER THE TSB, THE REPLACEMENT PART NUMBER IS 1104313-00-B. 1104313-00-B IS AS EQUALLY SUSCEPTIBLE TO WATER AND RAIN DAMAGE AS THE ORIGINAL PART. THERE ARE OVER 2000K COMPLAINTS ON THE FOLLOWING FORUMS; FORUMS DETAILING AERO SHIELD DAMAGE IS RAIN. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/RIPPED-UNDERCARRIAGE-COMPOSITE-FROM-THE-RAIN.131903/PAGE-11 HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/UNDERCARRIAGE-COMPOSITE-TRAY-RIPPED HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/BAVO7P/MODEL_3_HARD_PLASTIC_VERSION_OF_UNDERCARRIAGE/ HTTPS://TESLAOWNERSONLINE.COM/THREADS/FRONT-UNDERBODY-AERO-PIECE-CAME-OFF-ON-HIGHWAY.11820/ HTTPS://WWW.QUORA.COM/WILL-DRIVING-FAST-THROUGH-1-OR-2-INCHES-OF-WATER-DAMAGE-THE-UNDERCARRIAGE
I AM MAKING THIS COMPLAINT IN THE INTEREST OF PUBLIC SAFETY. THERE HAS BEEN A TESLA MODEL 3 CRASH IN RUSSIA. HTTPS://WWW.THESUN.CO.UK/NEWS/9700731/TESLA-CAR-EXPLODES-AUTOPILOT-FAILURE-DRIVER-TRUCK-RUSSIA/ IRRESPECTIVE OF WHETHER AUTOPILOT OR DRIVER DISTRACTION WAS THE CAUSE OF THE CRASH THE BATTERIES LITERALLY EXPLODED. THIS IS AN ORDER OF MAGNITUDE WORSE THAN THE MODEL S AND X FIRES. ** I HAVE USED THE VIN OF ANOTHER MODEL 3 WHICH IS IN A WRECKING YARD** THIS IS NOT DONE IN ANY FRAUDULENT WAY. IT IS DONE IN ORDER TO COMPLY WITH YOUR WEBSITE DESIGN. IT IS NEAR IMPOSSIBLE FOR THE RUSSIAN OWNER TO NEGOTIATE YOUR SITE AND FILE A COMPLAINT SO I HAVE TAKEN THE LIBERTY OF FILING ON HIS BEHALF.
MY CAR WAS FIVE WEEKS OLD. WHILE I WAS DRIVING HOME ON MY COMMUTE I REALIZE THE SCREEN HAD FROZE, AND THEN SUDDENLY BLACKED OUT. I THOUGHT IT WAS A SOFTWARE UPDATE AS I AM A FAMILY THAT OWNS TESLA, BUT IT WASN'T BECAUSE SUDDENLY THE ABILITY TO STEER AND BREAK OR COMPROMISED AND THE CAR HAD SPED WITHOUT ANY INDICATION AS TO WHY. I REPORTED IT TO TESLA AND THE EARLIEST THEY COULD SET FOR AN APPOINTMENT WITH SEVERAL WEEKS LATER. WITHIN ONE WEEK OF THIS INCIDENT INITIALLY OCCURRING, THIS HAPPENED AGAIN DURING TRAFFIC AND MY CAR INSTEAD OF BREAKING, INCREASED TREMENDOUSLY AND SMASHED INTO A CAR IN FRONT OF ME. I HAD CONTACTED. TESLA LETTING THEM KNOW THAT THE FIRST TIME THIS HAPPENED I WAS VERY LUCKY BECAUSE I WASN'T ON THE HIGHWAY, BUT 95% OF MY COMMUTE IS ON MAJOR HIGHWAYS IN THE BAY AREA. I SAID THIS COULD BE DANGEROUS AND I REALLY THINK THIS NEEDS TO BE LOOKED UP FASTER, I GOT ZERO RESPONSE. SO WHEN THIS HAPPENED THERE WAS ABSOLUTELY NOTHING I COULD DO AND I ROLLED AND SPRAINED MY ANKLE VERY AGGRESSIVELY. NOT ONLY THAT BUT ALL OF THE AIRBAGS IN THE ENTIRE CAR MALFUNCTIONED EVEN THOUGH I WAS ABLE TO FOCUS THE BRUNT OF THE DAMAGE TO THE RIGHT FRONT. UNFORTUNATELY ONE OF THE BACK WINDOWS DIDN'T OPEN NOR DID THE PASSENGER LOWER AIRBAG. THERE WAS NO ONE IN THE PASSENGER SEAT BUT IF THERE WAS THAT WOULD HAVE NOT GONE OFF AND THAT'S NOT OK. THERE WAS NO REASON FOR THIS TO HAPPEN AND THERE WERE NO UPDATES ON SOFTWARE THAT NEEDED TO HAPPEN AND THE CAR WAS FIVE WEEKS OLD. TESLA HAS REFUSED TO PROVIDE ME WITH THEIR DATA AND I HAVE AN SSD THAT SHOWS MY CAR SHUT DOWN.
MY TESLA MODEL 3 JUST SUDDENLY ACCELERATED AS I WAS TURNING RIGHT TRYING TO THE LOT TO PARK THE CAR. MY CAR HIT THE WALL AND THEN THE HAZARD LIGHT CAME ON.
IN SUDDEN HEAVY RAIN ON BUSY HIGHWAY (I5), THE AUTO WIPERS WOULDN'T GO ON. TO SWITCH TO MANUAL OR CONTROL WIPERS MANUALLY REQUIRES DRIVER TO TAKE THEIR EYES OFF THE ROAD FOR A SIGNIFICANT AMOUNT OF TIME TO MAKE 2 PRECISE SELECTIONS ON TOUCH SCREEN. IT WAS A BUMPY-ISH ROAD AND THIS REQUIRED ME TO TAKE MY EYES OFF THE ROAD FOR EVEN LONGER TO CLICK ON CORRECT WIPER MODE SELECTION. IT WAS A VERY DANGEROUS SITUATION TO BE IN HEAVY TRAFFIC TO LOSE VISIBILITY AND THEN HAVE TO TAKE MY EYES OFF THE ROAD TO NAVIGATE A TOUCH SCREEN. THE REAL ISSUE IS THAT NAVIGATING THE TOUCH SCREEN IS LIKE USING A SMARTPHONE WHILE DRIVING AND SHOULD NOT BE REQUIRED CRITICAL SAFETY FUNCTIONS.
WHEN IN CRUISE CONTROL MODE AND A VEHICLE CROSSES MY TRAFFIC LANE FAR ENOUGH AWAY TO POSE NO HAZARD TO ME, MY CAR SLOWS VERY SUDDENLY. THIS SLOWING FOR NO APPARENT REASON PUTS ME IN DANGER OF BEING REAR-ENDED BY FOLLOWING TRAFFIC. A SIMILAR SLOW DOWN HAPPENS IF THE CAR IN FRONT OF ME MAKES A RIGHT TURN ONTO A SIDE STREET AND MY CARS SLOWS DRAMATICALLY EVEN IF THERE IS NO REASON TO BRAKE; AGAIN CREATING A DANGER OF REAR END COLLISION.
THIS IS FOR THE 2019 TESLA MODEL 3. PART NUMBER 1131205-00-C >PP-GF20< LOCATED IN THE FRUNK (FRONT TRUNK AREA) NEAR THE AIR INLET / 12VOLT BATTERY. I REMOVE THE SHROUD PART ABOVE THE ARE INLET AND BATTERY AND NOTICED THERE WAS PLAY (UP/DOWN) MOTION BY A PANEL FASTENER. UPON CLOSER OBSERVATION , I FOUND THE NOTED PART LISTED ABOVE PARTIAL BROKEN OFF HOLDING ON TO ONE OF THE VERY THIN ATTACHMENT POINTS. I BELIEVE THIS PART IS TO HOLE THE SHROUD MATING/FASTENING PART UP BY RESTING ON THE LOWER PART ASSEMBLY. AS YOU SEE IN THE IMAGES THIS IS A POOR DESIGN, WHICH SHOWS THREE VERY THIN SLIVERS OF MATERIAL JOINING TWO PARTS TOGETHER. PART #14 IN PARTS ASSEMBLY
I WAS STOPPED AT A RED LIGHT, SECOND IN LINE. MY CAR LUNGED BACKWARDS HITTING THE CAR BEHIND ME. I HAD DONE NOTHING TO MOVE THE VEHICLE. THERE WAS SLIGHT DAMAGE TO MY REAR END AND THEIR FRONT END. MY NECK DID WHIPLASH. THERE WAS AN INFANT IN THE BACKSEAT WHO WAS INJURED IN THE OTHER CAR. THE DRIVER OF THE OTHER CAR WAS NOT INJURED. PLEASE CALL ME (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
HI, ACCORDING TO THE FOLLOWING ARTICLE: HTTPS://WWW.BUSINESSINSIDER.COM/TESLA-MODEL-S-CATCHES-FIRE-IN-SAN-FRANCISCO-GARAGE-2019-5 TESLA CEO ELON MUSK HAS SAID THE COMPANY'S VEHICLES ARE LESS LIKELY TO CATCH FIRE THAN GAS-POWERED ONES, BUT DATA FROM THE NATIONAL FIRE PROTECTION ASSOCIATION SUGGESTS THE OPPOSITE.[XXX] HAS MADE A FRAUDULENT CLAIM. HE HAS COMMITTED A CRIME. WHAT IS NHTSA GOING TO DO ABOUT THIS SERIOUS ISSUE? I BELIEVE NHTSA HAS A FIDUCIARY OBLIGATION TO THE WORLD TO HANDLE THIS SITUATION IN A RIGHT WAY. I BELIEVE IMMEDIATE ACTION IS NEEDED, INCLUDING REQUIRING TESLA INC. TO DO A RECALL IF WARRANTED. I HOPE NHTSA WOULD DO THE RIGHT THING. I BELIEVE TIME IS OF THE ESSENCE. I HOPE TO HEAR FROM YOU GUYS. THANKS. ALSO, PLEASE CONSIDER THE FOLLOWING TWO CONCERNING ARTICLES AND VIDEOS AS WELL: 1)HTTPS://KTLA.COM/2019/04/22/VIDEO-APPEARS-TO-SHOW-TESLA-EXPLODING-IN-SHANGHAI-PARKING-LOT-PROMPTING-INVESTIGATION/TESLA IS INVESTIGATING WHY A MODEL S APPEARED TO EXPLODE IN A SHANGHAI PARKING GARAGE 2)HTTPS://ABC7NEWS.COM/5283936/ TESLA MODEL S CATCHES FIRE IN SAN FRANCISCO GARAGE AREN'T THESE TWO RECENT EVENTS EXTREMELY CONCERNING? THANKS. IF YOU GUYS CAN'T DO ANYTHING ABOUT THIS SERIOUS ISSUE, CAN YOU PLEASE PROVIDE ME WITH THE NAMES OF SOME GOVERNMENT AGENCIES WHO MIGHT BE ABLE TO HELP ME? REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THREE TIMES WHEN DRIVING THE TESLA THE SCREEN STARTS FLASHING, THEN EITHER GOES BLACK OR FREEZES. THE TESLA'S SCREEN IS FOR NAVIGATION AND DRIVING SETTINGS. IT'S VERY SCARY TO DRIVE WITH A FROZEN SCREEN BECAUSE THE CAMERAS DON'T WORK: AND THE INTERACTION WITH THE FUNCTIONING OF THE CAR IS UNKNOWN. WHEN I ASKED TESLA FOR A SERVICE REQUEST TO FIX IT, THEY SAID FIRMWARE WILL BE PUSHED TO THE CAR WHEN IT WAS DEVELOPED BUT GAVE NO TIMETABLE. THEY CANCELED MY SERVICE REQUEST. OTHER PEOPLE WITH MODEL 3S I KNOW DO NOT HAVE THIS PROBLEM WITH THEIR CARS.
▸ Loss of brake assist and ABS in emergency — can significantly extend stopping distances
▸ Loss of power steering assist — vehicle becomes difficult to control especially at low speeds and during parking
The blue line shows 576 total NHTSA complaints filed over 8 years, with the worst year being 2022 (166 complaints, including 8 crash reports).
The amber reliability line averaged 11/100 across the vehicle's life — dropping as low as 10 in 2019 when complaint severity peaked.
The recalls (red dashed lines) were issued in the same year or before complaints peaked, suggesting the manufacturer identified and acted on the defect relatively quickly.
Red dots on the amber line flag 8 years (2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026) where complaints included crash events — these are the highest-severity incidents in the dataset.
Estimated 5-year cost of ownership: $36,664 (~$611/mo). Repair risk buffer is standard due to vehicle risk profile.
15% baseline recall probability — no strong indicators of an imminent recall.
- ▸Multiple prior recalls — pattern of safety issues on this model
Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.
Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.
Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.
Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.
Vehicle Identity
| VIN | 5YJ3E7EB8KF542016 |
| Model Year | 2019 |
| Make | TESLA |
| Model | Model 3 |
| Vehicle Type | PASSENGER CAR |
Body & Configuration
| Body Style | Sedan/Saloon |
| Doors | 4 |
| Seat Rows | 5 |
| Fuel Type | Electric |
| Transmission | Automatic |
Manufacturer
| Manufacturer | TESLA, INC. |
| Assembly City | FREMONT |
| Assembly Country | UNITED STATES (USA) |
VIN Structure
| WMI (Chars 1–3) | 5YJ |
| Check Digit (Char 9) | 8 |
| Model Year Code (Char 10) | K |
| Plant Code (Char 11) | F |
| Sequence (Chars 12–17) | 542016 |
Safety Data
| NHTSA Recall Count | 21 |
| NHTSA Complaint Count | 576 |
Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 4/17/2026, 8:49:24 AM.