5XYP5DGCXSG6996572025 KIA TellurideSX, SX X-LINE, SX-PRESTIGE, SX-PRESTIGE X-LINE, SX-PRESTIGE X-PRO

While braking in slow traffic at about 11-15 mph, the vehicle hit a pothole/road irregularity and the ABS appeared to activate. The brake pedal vibrated, but the steering wheel also began shaking rapidly left and right. Braking effectiveness was greatly reduced. Even with firm brake pressure, the vehicle did not slow as expected and continued toward stopped traffic ahead. The brake pedal pushed back against my foot. I tried to steer around the vehicle in front of me, but the steering wheel vibration interfered with my steering input and made the vehicle difficult to control. A rear-end collision was avoided only after I shifted the transmission into Park, which brought the vehicle to a stop. All driver assistance systems were off, including adaptive cruise, lane keeping, highway driving assist, and steering assist. This occurred during normal low-speed braking, not aggressive or high-speed driving. I have had similar but less severe ABS behavior before when braking over potholes, bridge joints, or rough pavement, with excessive ABS activation and reduced braking performance. Dashcam footage is available showing the pothole/road irregularity, vehicle speed, steering/hand vibration, my avoidance attempt, and the near-collision. This appears to involve unexpected ABS activation, reduced braking effectiveness, and steering interference during routine low-speed braking, creating a serious safety hazard.

I am the owner of a 2025 KIA Telluride. The engine shuts completely off with a Warming stating "Engine OFF! Shift to P or N, then restart engine". Car has no power and creates a dangerous situation in traffic. You are on a highway and you have to stop the car to restart. The traffic flow is dangerously interrupted. This issue happens randomly on it's own time and the reason is still unknown. The dealership usually cannot duplicate this Warning and several 2025 Tellurides are experiencing this dangerous condition.

A week after purchasing a New 2025 Telliride with less than 8 miles on it the Transmission stopped shifting into gear. I would have to move manuel mode and shift into each gear to keep SUV moving. Never got a check engine light and nothing showed when codes were ran on car from dealership. The first dealership where I purchased from replace throttle body thinking that would fix it but it did not. After driving a few hours back to work the same issue happened again and I had to bring to closer dealership near job for repair. They said you transmission is completely not working and needs to be replaced. They opened a case with KIA, unlike previous dealership and repaired the Transmission. Since I have had the transmission completely repair it is starting again, but seems it has something to due with the engine nothing throttling down and up and make a little jump when taking off or slowing down.

Purchased vehicle 1/18/2025; first and only owner. Occurrence = Engine Shut off, alarm sounded and warning lights flashed; Error: "Engine off, shift to N or P, Then start engine." Had to shift to Neutral and Push Start to restart engine. -During March: occurred 2 times, both times worked after shifting to Neutral. -4/1-4/3: occurred 1 time, worked after shifting to Neutral. -4/16: occurred 1 time, had to stop and shift to Park to restart engine! -Kia of LaGrange 4/23/26: could not replicate issue; no error codes found -Kia of Newnan 4/29/26: left vehicle for 2-4 days and they didn’t have time to check it, so we picked it up because we needed a vehicle. -May 5: occurred 3 times on same road; only got pics. Then occurred 1 time after stopping and different trip, got video. All occurrences worked after shifting to neutral. -May 11: occurred 1 time and got picture only, worked after shifting to neutral. -Kia of LaGrange 5/15/26: replaced low pressure fuel pump and provided 2026 Sorrento for vehicle. -May 19: occurred 1 time and got video, worked after shifting to neutral. -Kia of LaGrange 5/21-6/3: could not replicate after driving 100 miles and provided 2026 Sorrento for vehicle I have video from May 5 & May 19, but could only upload pictures.

The contact owns a 2025 Kia Telluride. The contact stated that the windshield had significantly cracked without impact. The contact stated that the crack appeared to have started from underneath the seal at the bottom of the driver's side of the windshield. The vehicle was taken back to the dealer, where the contact was was informed that the vehicle could be repaired a a price lower than the insurance company estimate. The contact was awaiting a response from the dealer's finance department. The vehicle was not diagnosed or repaired. The manufacturer was not yet contacted. The failure mileage was 35,000.

This vehicle (VIN: [XXX] ) has suffered repeated catastrophic engine shutdowns and complete loss of propulsion power while in motion. The dashboard displayed "Engine off! Shift to P or N, then start engine." This has occurred so many times the owner lost count, requiring multiple tows to Kia of Beavercreek. Following one incident, Service Manager Brad personally assured the owner's wife, looking her directly in the eye, that the repair was successful and the vehicle was safe. Within 48 hours of pickup, the identical shutdown recurred. The vehicle was towed back a second time. The dealership now states they cannot duplicate the condition, leaving this life-threatening defect unresolved. Delivery has been officially refused due to imminent risk of collision or serious injury. Kia America case open: No. [XXX]. Ohio Attorney General case open: No. [XXX]. This vehicle is an active, unaddressed public safety hazard requiring immediate federal investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 5/19, while driving over 60 MPH on the highway, I started applying the brakes as traffic started to back up. While braking, the entire car turned off, and experience an unexpected engine stall. The electrical almost immediately turned back on with all dash lights flashing and safety warnings beeping. My car was still moving but I was unable to accelerate and was getting the message “Engine Off! Shit to P or N, then start engine.” This has happened to my vehicle twice in the last month, and I brought it into the Kia Dealership where I purchased it and they were unable to recreate the issue.

I always turn off the engine auto stop while driving and am sure this feature was turned off at the time of the incident. I was stopped at a drive thru idling in drive when my RPM sounded like it lowered and the the vehicle started shaking. Since it sounded like it was going to stall, I instinctively put the vehicle in park and that naturally bumped up the RPM avoiding a stall. I tried to replicate it and could not in the 15 minutes I sat in idle afterwards. I would like to note that we did the software emissions recall update at the dealership recently and ever since then the vehicle is consistently idling 100-200 RPM lower than it used to, usually around 500 RPM in drive and 700 RPM in park. I'm grateful this has only happened at a drive thru so far but I'm afraid to stall in traffic as we drive in busy and dangerous areas and it could be deadly to stall in traffic. Since so far I cannot get this to replicate we have not set an appointment at the dealership as all the other complaints on this matter show the dealership is unable to replicate the problem. Please require KIA to fix this as it is incredibly scary to fear stalling in dangerous location due to traffic speeds and/or getting stuck in a crime riddled area. Thank you for your help.

Engine randomly shuts off when driving. The issues started 1 week after purchasing the vehicle. First occurrence happened when we were stopped. We pressed the gas pedal and the dash turned red, beeping, with the engine light, oil light, and battery light illuminated with a message reading “ENGINE OFF. Shift to P or N then start engine”. This happened multiple times after. The dealership had the vehicle for 1 week and couldn’t reproduce the issue and the car did not have any codes stored. 3 days after picking it up from the dealership, the engine shut off again but this time while driving and actively turning through a 4 lane intersection with my child in the car. The next occurrence happened the morning I was taking it back to the dealership. I was driving 40mph on a city street in the middle lane of 3 lane road when the engine suddenly shut off showing the same error and I had to quickly move to the shoulder to be able to stop and restart the engine. I then informed the dealership that this is a dangerous and very unsafe situation and the car needed towed back to the dealership. The engine shutting off while driving, is very dangerous. If it happened to me at 40mph, there’s a good chance it can happen at highway speeds. This can put many lives at risk having a stalled vehicle in the middle of the road that has to come to a complete stop to restart. This issue is reported by many Telluride owners on Reddit, and Facebook threads. This needs rectifying before it results in casualties.

About every 7-9 days I will get a day or two where the engine shuts off while driving. Most recently it happened on 5/26, once at lunch time, once about 5pm, and again while driving about 8pm. All of these instances where at lower speeds, 2 while braking, another after taking a turn at a lower speed. Each time, the dash lights up, an alert sound plays and it says Engine off, shift into nuetral or park to start engine. I have had some days where it has happened multiple times in a couple of miles of driving, and then it goes hours without it happening. I recently had the vehicle into the shop and they mentioned there was an ECU software update that they did, prior to that I had only had the vehicle for 14 days and hadn't had an issue.

on 5 different occasions over the last month, I have had the car go into an engine shut off and said put it into P or N and restart while I am driving on the road!! 05/10-was going to a stop sign and going 5-20 mph. 05/17-happened twice that day, both driving around town 10-30 mph. 05/26- happened driving around town going around a curve 5-20 mph. 05/27 getting off the interstate and getting ready to stop and it happened again. This last time I had 20 cars around me and my car was going into this with all my lights flashing and that popping up. It is such a hazard to be driving this vehicle. The dealership could not find an issue last time I took it in. I just bought this car a little over a month ago. SO disappointing and scary.

Multiple times while driving vehicle with shut off and light will flash on dash. Everytime take vehicle to deal to check always told that it can’t be duplicated everything is working. Started happen last summer and happen about 5 times since then. Last time it happen was in march took it to the dealer and they crash the car and still couldn’t figure out what causing it. Car been in the shop for about 3 months now.

I was driving my brand new 2025 Kia Telluride that was purchased from the dealership 3 weeks before the incident. The engine died while driving approximately 40 mph on a flat road. The engine died and then there was a loud beeping and a flashing alert on the dashboard in the circle where the righthand indicator camera view appears that said, “Engine Off-Shift to P or N then start engine.” This occurred at about 7:30 pm on May 19, 2026 with about 40% full tank of gas. The automatic engine auto-stop feature was on at the time. The car had been running for about 3 minutes before the engine died. The power steering was also affected. Once I pulled over and put the car in park the engine started again as normal and there were no alerts on the dash or when I checked the Kia app. I dropped the car at the dealership the following morning, they have had it for 6 days so far and let me know that their diagnostics and test drives did not reveal any issues or defects with the vehicle.

I rented a car from Avis on [XXX] (a Friday) for a 24-hour rental. I rented it in Manhattan, and the car (a Kia Telluride) had a New York license plate [XXX] ). I drove to Boston to pick up my daughter from college and then returned the car Saturday morning (XXX). The drive was fine. But when I returned the car, the attendant took the key and wrote on the window and windshield that the car had been recalled (I've uploaded photos). I complained to the rental staff that they rented me a car that had been recalled. The attendant said they apparently didn't know about the recall until I returned the car. I find that hard to believe. I checked NHTSA's website a day after I returned the car [XXX] ), and it said that the Kia Telluride I rented had been recalled on February 23, 2026. The reason for the recall was because "THE DRIVER AND PASSENGER SEAT BACK FRAME ASSEMBLIES MAY FAIL TO PROPERLY RESTRAIN OCCUPANTS IN A CRASH". That's a terrifying thought. According to Avis's recall policy [XXX] they're not supposed to rent the car and they are supposed to notify me about the recall. Avis did neither of these things. Luckily the trip was accident-free and my daughter and I are physically fine. But I think Avis should be held accountable for allowing me to drive a rental car that may have had a higher likelihood of killing us in a crash. At the very least they didn't notify me in any way. They weren't even going to mention anything about the recall, and I had to ask about it after I saw what they wrote on the windows. I also submitted a review afterward (Avis sent me a standard email asking about my experience), and I explained my frustration about them renting me a recalled car. Avis replied, but it was just a standard apology and they didn't say anything about the recall. All around a terrible experience. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This has happened multiple times. When driving the engine shuts off and an error message appears to shift into neutral or park and restart the engine. Brought the car to liberty Kia in Ramsey NJ and they said found no errors in the computer and test drove and could not recreate. My odometer did not change from drop off to pick up so I can tell it was not test driven.

On at least 3 occasions in the past nine months, when the cruise control was ON, the adaptive cruise control feature suddenly applied the brakes on our 2025 Kia Telluride. The last incident happened in May when there was NO vehicle in front of or on either side of our vehicle. Another time the brakes were suddenly applied while attempting to pass a vehicle at about 70 mph. As soon as our vehicle entered the passing lane, the brakes suddenly slowed our vehicle down to 45-50 mph, almost causing a rear end collision with another vehicle approaching our vehicle in the passing lane at a high speed. This only happens when the vehicle is in the cruise control mode and we ARE NOT applying the brakes. The vehicle is available for inspection upon request. The dealer was NOT able to reproduce the problem. We reported this to Kia Customer Care - Case #XXX on or about Feb. 21, 2026. Customer care orally responded to our report, denying any software or design problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I bought this car in August 2025 and I have already gotten three cracks in the windshield. This seems very off compared to all the other cars I’ve owned, which most have had none or maybe one small crack from debris off the road. This could cause a problem cracking so easily that I’m afraid if it hits just right, I won’t be able to see at all while driving. It is available upon request. I have not taken it to the dealership to be “reproduced” no warning signs or signals in the car

I was driving down the highway at approximately 70 mph, and a deer ran into the front driver's side corner of the car. The airbag fortunately didn’t deploy, but the hood flew up and covered the windshield, blocking my ability to see. I was somehow able to pull the vehicle over without being able to see. Within 30 seconds of pulling over—and while I was still in the driver's seat—I noticed flames coming out of the engine compartment. I screamed to my son to get out of the car, and within minutes the car was completely engulfed in flames. The car burned to the ground and is a total loss. I have no idea how this could have possibly happened. This shouldn't have happened from a deer. The vehicle was only 7 months old, was up to date on all required maintenance and recalls, and had approximately 11,000 miles on it. It was in perfect condition. We were able to escape, but for a moment I thought we might not be able to. We're lucky to be alive. I reported the issue to my insurance company and the manufacturer and have received no information on causation. A link to the video of the car burning is below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Kia Telluride. The contact stated that while driving at slower speeds, the vehicle lost motive power. The message "Place Vehicle in Park - Press Brake to Restart" was displayed. The vehicle was taken to a local dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,500.

The contact owns a 2025 Kia Telluride. The contact stated that on multiple occasions while driving at an undisclosed speed, the vehicle lost motive power with an EMS warning message displayed. The vehicle was able to restart after multiple attempts. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.

I lease a 2025 Kia Telluride. This vehicle has experienced three serious safety failures around the one year mark, all with young children in the car. Incident 1: accelerator failure and inability to shift gears approaching a freeway on-ramp — transmission was replaced. Incident 2: complete loss of steering control, brakes would not fully engage, and vehicle moved without accelerator input — dealership found nothing wrong and returned the vehicle with no explanation. Incident 3: accelerator failure and failure to shift in active traffic — another vehicle nearly rear-ended us — dealership said there was a belt loose that can cause issues sometimes. Kia Financial Services, as legal owner, has refused early lease termination despite these documented safety failures. The root cause of a loss-of-steering and brake-failure event has never been identified.

While driving about 35 MPH, the vehicle began to alarm and stated "the engine is off; pull over, put in park or neutral, and restart the car". I pulled over and found that the engine had indeed turned itself off in the middle of driving. When the engine turns off, both the braking vacuum system and the power steering go off, making it harder to brake and steer to safety. If I were going highway speeds, this would be a serious safety situation. I don't know exactly what caused the engine shut off, but it seems like a malfunction of the auto stop/start feature, which I had switched off during the incident (so the car should never turn off). The Kia website gives instructions on what to do in this situation [XXX] ), which would imply it is a known issue. There are forums of people reporting the same issue with 2025 Tellurides. My vehicle has not been inspected since the incident, but because it is electrical and there is no engine code, there is likely no evidence a mechanic could find. There were no warnings prior to or after the event. The vehicle has only 1650 miles on it. I expect it to happen again, and I will attempt to produce a video to document. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Not sure if this is electrical or engine related.... The vehicle has experienced multiple instances (6 times) of unexpected engine shutdown while driving, including a recent event while turning off a major roadway. During these incidents, the vehicle loses power and displays the message: “Engine Off – Shift to P or N then start engine” This creates an immediate and dangerous situation, particularly when navigating traffic with passengers in the vehicle, including my grandchildren. Loss of engine power also impacts steering and braking assist, significantly increasing the risk of an accident. This condition is: Intermittent and difficult to reproduce I am aware that many other owners have reported similar issues, which raises additional concern about a broader defect.

Front and passenger seats may fail to restraint occupants. I was told there is no remedy for this. I've expressed this is a major safety concern for the driver. As a disabled veteran I need the safety of knowing my seat is functioning Properly

*The vehicle cuts off randomly while driving without warning . *Error lights come on randomly on dash and states to shift to park. *Trouble starting the vehicle and putting in reverse. *There have been many random occurrences with this vehicle which began shortly after October 2025. * I have taken it to the dealership twice complaining g of the issues and the service department states "that they are not able to duplicate the issues and no errors are being see." * I fear for the safety of my family and I as issues have occurred in traffic posing a dangerous situation. I do not have means to obtain a rental or purchase another vehicle. So,this is the only vehicle available.

Driving on the highway with no obstacles or vehicles in proximity, the sunroof spontaneously shattered. If we had the sunroof visor (slide cover) open to let in light, we would have been rained down on by thousands of glass shards while driving at highway speeds. Luckily for us, the cover acted as a barrier from the glass. This part of the sunroof is over both driver and passenger seats. The vehicle was driven to the dealership which was very close to the occurrence location and the dealership would not inspect vehicle but did do a work order stating that they would not cover exploding glass. Dealer stated that we needed to contact our insurance company but I have held off due to feeling like it would be a fraudulent claim of damage since it was not caused by an object striking our vehicle. We have documented 24 calls to case manager with Kia and no action or returned calls to date. (04/07/2026). On a call with the Kia 800 number, the customer representative acknowledged he had heard of numerous problems with the sunroofs exploding for no apparent reason. The vehicle had been parked inside our garage and not moved or driven since the incident waiting for someone to investigate or inspect our vehicle.

The contact owns a 2025 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V105000 (Seats). The local dealer and the manufacturer were contacted and informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2025 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V105000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I purchased this vehicle new in September 2025. At approximately 3,903 miles, the vehicle exhibited a failure of the transmission system affecting its ability to remain stationary when placed in park. When the vehicle was placed in “Park” on an incline, the park mechanism failed to hold the vehicle, and the vehicle rolled despite being in park. This condition presents a clear risk of unintended vehicle movement. The issue was verified by the dealership during a test drive. Diagnostic inspection confirmed that the gear selector and transmission position indicators were functioning correctly; however, the vehicle continued to roll freely in park. The parking pawl was audibly engaging but failed to mechanically secure the vehicle. No diagnostic trouble codes were present, and no evidence of external damage, improper use, or installation issues was identified. The failure appears to be internal to the transmission system. This defect occurred at very low mileage and involves a core safety function intended to prevent unintended vehicle movement. Based on these facts, this issue is being reported as a potential safety-related defect. The dealer had the vehicle for over 30 days and installed a completely new transmission.

We first heard about the recall and it was listed on NHTSA on 2/23/2026. Today is 2/22/2026, and we have not received any information from Kia. I attempted to call Kia numerous times. It lists that there is a safety malfunction with the front seats, which could be dangerous if the vehicle is involved in a collision. This is a safety issue, not a convenience issue, and needs to be addressed by Kia emergently. It has already been 2 months since the recall date, and there is ZERO information from Kia

The contact owns a 2025 Kia Telluride. The contact received notification of NHTSA Campaign Number: 26V105000 (Seats). The local dealer was contacted. The contact called another dealer, Gunter Kia (1900 S State Rd 7, Fort Lauderdale, FL 33317); and was informed that the part for the recall repair was on back-order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

I am reporting multiple life-threatening safety defects with my 2025 Kia Telluride. The vehicle has experienced Sudden Unintended Acceleration, where it accelerates to excessive speeds without driver input. During these episodes, the braking system fails to respond, only allowing the vehicle to stop once its internal safety systems intervene. Additionally, the vehicle suffers from unpredictable stalling and power loss; the engine frequently shuts off upon parking—followed by the electrical system cycling back on without the motor—and the vehicle consistently struggles to start in the morning. These recurring mechanical and electrical failures pose an immediate danger to myself and others on the road.

While driving on the highway under normal conditions (clear weather, no nearby vehicles within approximately 1,000 feet), I heard a sudden loud “bang,” immediately followed by a large crack forming across the windshield. There was no visible debris impact, and no external cause could be identified at the time. Based on similar reports involving this issue in other vehicles, this appears to be a potential structural or manufacturing defect rather than road damage. While using adaptive cruise control in clear weather and with no traffic present, the vehicle will randomly decelerate as if detecting a vehicle ahead when none exists. This results in sudden, unnecessary braking without warning or indication. The issue has occurred multiple times and creates a significant safety risk, particularly at highway speeds where unexpected deceleration could lead to a rear-end collision.

I own a 2025 Kia Telluride SX X-Line with that is currently under safety recall (NHTSA #26V105, Kia Recall SC362A) involving both front seatbacks. The recall states that there is a safety issue, but there is no remedy available at this time. I contacted Kia Corporate regarding this issue and was assigned case number XXX. I spoke with two separate representatives and was told that there is nothing they can do, even if the case is escalated. During my second call, the representative disconnected the call while I was still asking questions about the safety risks of driving the vehicle with my family. This recall involves structural seat safety, which directly impacts occupant protection in the event of a crash. I regularly transport children in this vehicle and do not feel safe continuing to drive it without knowing the extent of the risk or having any interim solution. Kia has not provided clear information about whether the vehicle is safe to operate, nor have they offered alternative transportation while the remedy is unavailable. I am requesting that this issue be reviewed, including Kia’s handling of this recall and lack of support for affected customers. I am also requesting guidance on whether this vehicle is considered safe to drive under these conditions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Friday, March 13, 2025, at approximately 11:50 AM PST while driving on Interstate 5 northbound, heard a loud explosion like a gunshot, with no vehicles in close proximity, then hearing the rush of wind, opened the interior sunroof cover, discovered the sunroof glass shattered.

There is a safety recall on my 2025 Kia Telluride, I went to the dealership about 3 days ago but the fix is not available. Should I just wait, I heard it can cause death during a crash. Me and my wife have only one car. So I have to keep using it until the fix is available? Thanks.

Approximately at 2:15pm on Tuesday, March 3, I was entering the highway and had yet to get up to freeway speed and no vehicles were in front of me. There was a loud boom / explosion and a glass shattering sound. I immediately exited the highway at the next exit which was less than a mile. I slowed my speed and still heard glass falling. I checked my back window and it was intact, and I realized it was coming from the front sun roof. I headed back to my home since there was no safe place to pull over, due to limited shoulder and street construction. When I had a chance to examine the sun roof, it was blown upward.

On Sunday January 18th 2026, my daughter and I were involved in a multi-car accident in St Paul, MN on WB I-94. The weather was very cold and windy and it was snowing lightly. Traffic was moving slowly at about 40-45 miles per hour due the possible icy road conditions. A 2020 GMC Terrain, driven by a [XXX] male, was driving at excessive speeds and weaving in an out of traffic when he struck the back of a semi which in turn caused the vehicle in front of our vehicle to hit him and then we struck that vehicle traveling at approximately 40 to 45 miles per hour. There was no time to respond it happened so quickly. Neither my nor my daughters air bags deployed nor did either of your seatbelts lock. I was able to grasp the steering wheel and brace but my daughter flew forward and hit her head on the dash board. The vehicle was towed to Caliber Collision Center in Minnetonka, MN on 1/19/2026. The collision representative questioned the airbags not deploying as well as confirming that the seatbelts did NOT LOCK at the time of impact. We were very concerned as well. The Collision Center (Caliber Collision in Minnetonka, MN), stated that the pre-scan did NOT show any error messages relating to the airbags. We told them immediately that we were not comfortable with this information and that we wanted further investigation. We have also requested the 'Black Box' be pulled to provide information at the time of the accident. We filed a claim with KIA CUSTOMER CARE. They took my statement and said we would hear from someone within the next 5-7 business days. It has been a month and we have gotten NO WHERE WITH KIA. They claim they are looking into it yet the Collision Center has heard NOTHING from KIA. The damages total over $21,000 and the vehicle repairs have almost been completed. We have told them we are NOT comfortable picking up our vehicle with UNRESOLVED SAFETY CONCERNS. KIA CORPORATION HAS FAILED US AND WE WANT ANSWERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Purchased a brand new 2025 Kia Telluride SX-Prestige X-Line on May 19, 2025. On or about December 20, 2025, my husband was driving (I was the passenger) in stop/start traffic when the engine shut off and the panel displayed “Put vehicle in Park or Neutral and Restart the Engine.” Since traffic was stopped, he put the vehicle in Park and restarted the engine. The vehicle started right up and we went on our way. However, on Saturday, January 10, 2026, the check engine light came on. I contacted the maintenance department at Buchanan Kia (where I purchased the vehicle). He asked if the vehicle was having any other issues. It was not, so we scheduled a maintenance appointment. I was told we could drive the vehicle, so we did. On our way home, doing 40 mph down, thankfully, a back road, the engine stopped, all systems shut down including steering/braking and the panel displayed “Put vehicle in Park or Neutral and Restart the Engine.” My husband was driving, he coasted the vehicle to a stop, put it in Park and the engine restarted. We were about 10 minutes from our house. In those 10 minutes, the engine shut off and displayed the message two more times. At this point the engine was running rough and would not idle. I again called the maintenance department and the vehicle was towed into the service department. The issue could not be replicated by the service department and we retook possession on February 3, 2026. I have sent a formal notice to Customer Care Center, Kia America, Inc. via certified mail, return receipt requested. I am filing this report as a precaution in the event something happens and someone is injured due to this malfunction.

While driving the instrument panel started flashing and beeping and the engine shutdown and the instrument panel read to put it in park to restart. This is not the first time this has happened with this vehicle and this last time the dealer is telling me there are no codes and they are unable to replicate the incident. This is extremely dangerous!! At the time of this report it has been at the dealer for 5 weeks and they still do not know what the cause is.

Rodent damage to floor harness of brand new car. Per service advisor this is a common issue with newer cars due to the use of soy based wiring which attracts rodents.

There were two very loud cracking noises. Nothing had hit the car at all. The following day a crack emerged on the windshield. There’s no point of impact and the glass is smooth but the crack is now 1/3 of the windshield. I took it to the dealership where I bought it last month. They initially lied to me and stated they had never heard of a class action about defective windshields but later said that it was only the 2020 models for 6months and all is fixed. Online people are complaining about cracks emerging in their 2024/2025 telluride on the windshields or the moon roofs randomly shattering.

Vehicle locked while key fob was inside, resulting in infant being locked inside the car. At no point was a lock command engaged. No warning alerts or safety override activated. Incident posed a serious child safety risk. Vehicle required external intervention to unlock. Dealership and manufacturer have been notified, waiting for response.

The LCD instrument cluster above the steering wheel is all black and not turning on. The map screen to the right turns on, but not the odometer screen. Can’t tell how fast I’m going or how much gas is in the car. I’ve read this was an issue with the earlier models.

The driver screen are all blacked out, when I start my car in the morning, cannot see the speed, fuel gauge and all ADAS functions not working. Car is only a month old with only around 430 miles.

The contact owns a 2025 Kia Telluride. While driving 70 MPH, the contact heard an abnormal sound like a gunshot coming from the vehicle. There was no warning light illuminated. The contact became aware that the sunroof glass had exploded. The vehicle was immediately driven to the residence. Upon inspection of the vehicle, the contact discovered that the glass from the sunroof had exploded outward and there were several shards of glass in the rear of the vehicle. The contact placed a canopy over the vehicle to prevent water from entering the vehicle. The dealer was notified of the failure, and the contact was informed to file a claim with the Insurance Provider. The contact refused and stated that the failure was a manufacturer’s defect. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 1,470.

While driving at highway speed and the adaptive cruise control engaged, the vehicle applied the brakes without driver input. The vehicle slowed gradually over several seconds even though there was no vehicle, pedestrian, or obstacle present in front of the vehicle. Road and environmental conditions were clear and normal, including clear weather, dry roadway, and unobstructed lane of travel. Traffic was flowing normally, and there was no lead vehicle. The driver was attentive and did not press the brake pedal. The braking occurred without any warning, alert, or collision indication and resulted in an unexpected reduction in speed, creating a risk of a rear-end collision from following traffic and on one occasion road rage (which has occurred due to this condition) as the driver thought I "brake checked" him. The vehicle has been inspected by the local Kia dealership (Spitzer Kia of Mansfield) and they could not replicate the condition. Kia has also been notified and a case number assigned (25773402) but with no resolution. This issue has occurred multiple times under similar highway driving conditions, indicating repeatable uncommanded braking behavior. Additionally, KIA issued a “Voluntary Service Campaign” for 2024 Kia Telluride’s on July 31, 2025 for the same vehicle behavior. Unexpected braking at highway speeds creates sudden speed differentials and increases the risk of rear-end collisions, even when deceleration is gradual. The driver has limited ability to anticipate or prevent the event. No warning lights, audible alerts, or collision warnings were displayed. CONCLUSION The vehicle exhibits repeatable false or uncommanded activation of the automatic braking system during highway driving, consistent with a potential defect in the AEB/FCA system. This condition poses a safety risk to vehicle occupants and surrounding traffic and should be reviewed by NHTSA

The contact rented a 2025 Kia Telluride. The contact stated that there was damage to the rear bumper upon retrieval. While using lane assist, traveling around a curve at 55 MPH, the steering wheel was pushing and pulling, and failed to turn and continued going straight; the vehicle crossed the highway and crashed into a ditch. There were no warning lights illuminated. The contact sustained injuries to his back and had bruises, but no medical assistance was provided. The vehicle was towed to a tow lot. The air bags deployed. There was no reported fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The rental company was notified of the failure. The manufacturer was not notified OF THE FAILURE. The failure mileage was approximately 33,000. The VIN was not available.

The contact owns a 2025 Kia Telluride. The contact received notification of NHTSA Campaign Number: 25V494000 (Structure) and requested to be removed from the recall distribution list. The local dealer was contacted, and the vehicle was repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.

There is excessive noise coming from both passenger and driver side windows. It sounds like the windows are opened. The dealer said all seals are good but the windows aren't fully sealed.

The front windshield cracked without any impact. We drove from Arizona to California and nothing hit our windshield or vehicle. We parked our vehicle and a visible spot and can see our vehicle at all times and we walked out and our windshield was cracked down the middle all the way into the driver side. It was not drivable back home to Arizona.

We traveled from bullhead Arizona to garden Grove California. We didnt hit nothing on the road and we parked our car and have full visibility of it. Nothing touched my new car. When we walked out there was a huge windshield crack right in front of the camera. I had to get a new windshield. This is a well known issue with kia. Is there windshield crack while in the highway.

When I was driving in a parking lot on 10/03/25 my car displayed a warning light that my engine was off and I needed to shift to neutral or park. This occurred 2 other times. I was parked at a light on 10/10 and when we left dinner and turned at a light it also shut off. This is a huge safety concern and I have saw others reporting this same issue.

ENGINE SHUTS OFF WHILE DRIVING. VEHICLE WARNING "Engine off! Shift to P or N, then start engine". THE ENGINE SHUTTING OFF WHILE DRIVING IS A SERIOUS SAFETY HAZARD IN REGARDS TO HAVING ENOUGH TIME TO PULL OVER FOR ONCOMING TRAFFIC AND STALLING AT/IN A STOPLIGHT/INTERSECTION. THE PROBLEM HAS NOT YET BEEN REPRODUCED BY THE DEALERSHIP. THE VEHICLE HAS BEEN INSPECTED BY THE MANUFACTURER WITH THE SERVICE CENTER STATING "COULD NOT DUPLICATE CONCERN AT THIS TIME, VEHICLE HAS ALREADY BEEN DRIVEN ABOUT 68 MILES AND VEHICLE IS OPERATING NORMALLY". THERE WERE NO OTHER warning lamps, messages or other symptoms OF THE PROBLEM PRIOR TO FAILURE. FIRST APPERANCE ON 8/4/25. OTHER INSTANCES OCCURED ON 9/15/25 AND 10/6/25.

Front lights gets foggy when it gets hand wash, contacted the dealership and they are willing to replace the “Gasket” because the headlights must have “ventilation”. While driving with nobody in front the collision warning went off non stop, the road was completely clear.

On 9/18/2025, I was driving on the highway my son and I and out of nowhere I hear a loud explosion and glass shattering. I was terrified, fearing for my life not knowing or understanding what happened. Trying not to wreck. My sunroof was closed but when I pulled over and looked on top of the truck, my whole sunroof had shattered. I called 911 they came and examined the incident. I was directed to contact KIA asap being that they didn’t see any thing that could’ve caused the impact. I contacted Kia and was told by the service dept that they never heard of that happening.

Headlights does not display full visibility. It seems as if the headlights are cut off with blind spots. Headlights doesn't have full visibility. Headlight projection is not 100 percent. Dealership technician have said Kia doesn't have a fix for it. When its very dark outside their are blind spots. Vehicle smokes from the exhaust. Upon acceleration it feels rough with trembling effect.

The contact owns a 2025 Kia Telluride. The contact stated that while driving approximately 40 MPH in the snow, the windshield wipers were activated to clear the snow, but failed to consistently wipe the windshield. The wipers were intermittently operating. The vehicle was taken to the dealer, who was unable to identify the cause of the failure. The vehicle was taken to the dealer again; however, the vehicle was not diagnosed because the dealer was unable to duplicate the failure. The failure persisted. The vehicle was taken a third time to the dealer to be diagnosed, and the contact was informed that the ring sensor was defective and needed to be replaced. The ring sensor was replaced; however, the next day, during a rainstorm, the wipers failed to operate while activated. The failure reoccurred several days later while driving approximately 40 MPH. The vehicle was returned to the dealer for a fourth time, but the vehicle had not been repaired. The vehicle remained at the dealer for a month. The manufacturer was informed of the failure, and a case was opened. The failure mileage was 25.

While driving, the sunroof on my 2025 Kia Telluride exploded. I had the it closed, so at first I didn't know what had happened. It sounded like I was shot. I was not able to pull over right away due to traffic. However, I heard the glass and figured out what had happened. Nothing struck my car. When I was able to get out and look at it, the glass was protruding outwards and a huge hole was left in the middle of the sunroof (almost as big as the sunroof). This was terrifying. It could have caused a wreck, easily. I immediately hit my breaks and the car behind me swerved. I had to think fast and tell myself to just keep driving because I couldn't pull over safely. I have not had the vehicle 7 months and thought this would not be a problem to get fixed because it is clearly not a normal, or natural occurance. At first, they gave me a loaner and said it would be fixed. Then, they said it could not be covered by warranty and to come pick it up and return the loaner. When, I got there I asked to speak to the manager and he was very sympathetic. He said he would work on getting it paid for and let me take the loaner back home. I am still waiting to hear from them. However, the internet tells me this is a recurring problem. Therefore, I wanted to fill out this form so that the NHTSA is aware of this issue.

I was driving on the freeway and the windshield spontaneously cracked. There were no cars even around me. My 2025 Telluride is brand new and has less than 5k miles on it…

6/10/25 - 8:40am - Vehicle was in "comfort" drive mode and was stopped in traffic when it stalled. Vehicle would not move when foot removed off brake and pressing accelerator. Warning light "Put vehicle in park and re start vehicle". Driver able to put hazards on, place vehicle in park and restart vehicle. Dangerous situation. Contacted dealer for immediate inspection/resolution. Despite notifying the dealership of their dangerous vehicle they failed to act on it in a timely manner resulting in another dangerous scenario on 6/20. Dealership's first available appointment for service was scheduled for 6/26. During this time, driver would press a button so that the engine system would not shut off. This button must be pressed every time driver starts vehicle, or it defaults to the engine management system that turns the engine off when stopped in traffic. 6/20 - Stopped at a red light. Shut off in traffic again. Could not restart. Police arrived to help and troubleshoot. Would not restart. Could not place in neutral to push to side of the road. Attempted to find some button to unlock the transmission but button not there? Stuck in the middle of traffic for ~ 1 hour while waiting on tow truck.

As I was driving on the interstate, a small pebble hit the corner of my windshield (lower left corner on the driver side). It made a small chip that has quickly turned into a 3" crack. Upon inspection by a windshield repair company, it has been deemed unrepairable and the entire windshield must be replaced due to the location of the incident. I also have a small chip directly in the driver's line of sight in the windshield from the pebble as well. KIA Motors has a known issue on previous year (2020-2023) models of the Telluride, in which the windshields of these models chipped and cracked unusually easy (sometimes without anything even impacting it), clearly causing a safety issue. There was a class action lawsuit for many states. I now have to file a claim with my car insurance company to have it replaced, which will negatively impact all my future insurance rates.

The lower opening in the front grille allows road debris to damage the A/C condenser. This repair has an average cost of 2500.00 to 2800.00

We have a 2025 KIA Telluride and in the second row seats the right hand seat receiver you have to grab it and hold it up tight to insert the seat belt. You have to be strong to do this. We went to Billion KIA in Rapid City SD toi get it fixed and they can't fix it. So they called KIA Corp and KIA said it is not a design flaw and they won't fix it. Someone could get hurt or killed in an accident. Thank you for any help.

After diving in the snow my 2025 Telluride was parked in the garage overnight. Next morning I observed a crack in the windshield running from bottom of passenger side to middle of the windscreen. Upon inspection saw a small chip on the windshield. A chip would not cause the crack to extend to the middle of the windshield. These windshields are made very poorly, can crack and break with minor road debris that other brands windshields can handle easily. This has been an ongoing problem with KIA windshields since atleast 2020 and still has not been resolved. Won't be surprised if they break with a bug splatter on the windshield. This needs to be a class action or a RECALL!!!!!

The contact owns a 2025 Kia Telluride. The contact stated while driving approximately 61-62 MPH, the sunroof exploded without impact. There was no injury sustained. There was an abnormally loud sound coming from the vehicle. The local dealer was contacted, who confirmed there was no coverage for the sunroof glass. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 5,899.

I just recently bought a 2025 Kia Telluride. Within two weeks the windshield has cracked. It appears to be a chip but it seemed to happen while sitting in the driveway. Kia says it is not covered u see the warranty. With all of the issues I have read about Kia’s windshields cracking, I am afraid they have not fixed the issue.

Windshield

My vehicle has 300 miles on it and I owned it for 5 days. I was driving when the front sunroof glass exploded and blew glass up and out of the vehicle. It scratched my roof, panoramic glass and multiple other panels. Kia of Chattanooga was very unprofessional when I brought this to their attention. The sales manager, Kevin Williams, told me my claim with Kia was denied before I had even reported a claim to Kia. When I asked him about this, he would not provide me with any information of who he spoke to within Kia and told me to report a fraudulent claim to my insurance stating an object hit my sunroof. Luckily, the car behind me that was peppered with glass and pulled over behind me had a GoPro video running and captured the entire incident. The video clearly shows the glass exploding up and out from inside my vehicle and then covers the entire front of his vehicle. Kia would not admit liability and said it’s impossible for the sunroof to break without anything hitting it. When I spoke to the general manager, he told me the same thing until I showed him the class action suit against Kia for this issue. At that point, he told me Kia is choosing to deny the claims and not admit any product defect and he seemed to know a lot of information for a topic he just previously said he had never heard of. Kia corporate has not made a decision but it is clear they are setting themselves up for denial. If denied, my next step is to file suit as I have over $6k in damages on a 5 day old vehicle with 300 miles on it. If anybody would like to see the video for their own claim, let me know.

Issue: Engine stall & loud tapping/grinding noise Vehicle only has 1,100 miles and has stalled about 5 times when slowing down to about 10mph & then accelerating again. Issue has also happened when going about 3mph & then accelerating. About 10sec stall & then vehicle takes off. Several of the stalls happened even though the Auto/Start switch was engaged to disable feature since I thought maybe a bad switch was the issue causing the stalls, but stalling happens with it on & off. Another issue engine makes a tapping noise when in gear & accelerating up to about 1200rpm. Issue has been getting louder since purchase. At 1100 miles started car & pulled into garage after vehicle set for about 2hours (75F outside), upon doing this the engine sounded terrible like there were a handful of marbles in the engine, super loud sound, at this point made appointment with dealer, but they are so backed up vehicle can't go in for service for about 2 weeks per no loaner car available until then, since it can take up to 1 week to get looked at. Will update with their findings but looking at form pages & You-tube videos it seems like the ongoing engine tapping complaint resulting in an engine replacement & maybe part of the 2024 recall Valve Spring breaking resulting in the loud marble sound I am hearing. Car stalling is a major safety concern since a few of the stalls happened when pulling in front of traffic going 60mph.

My 2025 Kia Teulluride that I bought on 10/21/2024 was sitting in my garage over night on 11/20/2024. The next morning 11/21/2024 I went to leave for work and notice a huge crack in the windshield. Goes from the driver side to about half way to the middle of the windshield

I bought my Kia Telluride on 10/25/2024. The windshield already has a long crack in the bottom going upwards. A chip will not normally extend the crack this quick after a purchase of a vehicle. Several others have reported the same from earlier Telluride models. This poses a driving risk especially at night with glare.