5XYKTDA78EG4566552014 KIA SorentoBase/ LX

For 1 week the check engine light came on today 6/13/26 the oil light came on at 55 mph when pulling up to a stop sign the oil light went off when back up to speed the light came back on at 55 then the car engine shut off completely costed to drive way and turned in

The contact owns a 2014 Kia Sorento. The contact stated that while driving on several occasions at various speeds, the brake pedal was depressed and traveled further than normal intermittently. The vehicle was taken to an independent mechanic, where the failure could not be replicated. The vehicle was then taken to a dealer, where it was diagnosed that the HECU had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 103,000.

My high pressure fuel pump is spraying fuel in my engine. This is a new engine replacement as of October 2024. This is a huge fire risk and we cannot operate this vehicle.

The contact owned a 2014 Kia Sorento. The contact stated that while driving at 10 MPH, smoke emanated from the vehicle's hood. There was no warning light illuminated. The contact coasted to a driveway and attempted to open the hood when the vehicle became engulfed in flames. The vehicle was consumed by the fire. There was no injury sustained. The local Fire Department was contacted and extinguished the fire, and a fire report was filed. The fire report was provided. The vehicle was towed to the tow lot and deemed a total loss. The contact stated that the dealer was not contacted. The contact was provided notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); by the Fire Department. The contact notified the manufacturer about the failure stated in the recall. The contact stated that the manufacturer sent a technician to inspect the vehicle. The failure mileage was approximately 157,000.

The vehicle's original engine suffered severe oil consumption and a blown head gasket, which contaminated the exhaust system. The Kia dealership replaced the engine under warranty but refused to replace the damaged catalytic converter claiming it wasn’t a part of the warranty even though it was consequently damaged. The dealership explicitly stated the vehicle should not be started or driven due to the blocked exhaust, but then did repair and release after I pushed for the catalytic converter replacement. They said I would have to follow up with Kia corporate. They released the unsafe vehicle anyway and I have been following up with Kia customer service for 2 months to request a CAT replacement. While driving, the blocked exhaust caused a severe rattling noise, immediate engine overheating, and complete mechanical engine seizure. The engine completely cut power and locked up while in motion, creating an immediate crash hazard on the roadway. The vehicle is now completely inoperable and will not turn over. This is a severe safety defect where a known blocked exhaust system directly caused catastrophic engine failure while operating.

The pearl white paint on the 2014 Kia Sorento has delaminated and is coming off in large sections all over the car.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at various speeds and steering left or right, the steering wheel would seize. The contact would have to maneuver the steering wheel back and forth for it to unlock and continue driving. There were no warning lights illuminated. The vehicle was taken to a certified mechanic, who diagnosed a notch in the lower steering shaft as the cause of the steering failure. The steering joint assembly was replaced. The manufacturer was not made aware of the failure. The failure mileage was 132,538.

The paint on my 2014 Kia Sorento (Snow White Pearl) is peeling and delaminating across multiple areas of the vehicle, including the roof and side panels. In several areas the paint has detached completely, exposing bare metal, and rust has begun forming on the roof. The condition appears to be progressively worsening and does not appear consistent with normal wear or isolated paint damage. The affected areas are available for inspection. The peeling paint may create a road or visibility hazard if pieces detach while the vehicle is in motion. In addition, the exposed metal and developing rust on the roof and upper body areas may affect long-term structural integrity over time. This appears to be a widespread issue affecting similar Kia Sorento vehicles with Snow White Pearl paint.

To whom this may concern: This is what I sent to KIA which I was informed to contact KIA customer care via phone. Which I will do but I know of several people that have had the same issue as me with a Sorento. I am writing this in regards to my 2014 KIA Sorento VIN: [XXX] I purchased in November 2021. At time of purchase it had 89199 miles, I kept up routine maintenance as usual then May 2022 while my husband was driving down the interstate the KIA shut completely down. He tried to start it back and seen a warning display on screen. We then had it towed to KIA in Morristown,TN for them to inform us that the motor needed to be replaced. That this was an ongoing issue with this make /model of vehicle. Luckily I had extended warranty that I purchased through Farris auto when I financed the KIA. They covered the replacement of the motor with 65000 miles along with a couple other things at that time. So the replacement motor was installed by July 2022 I haven’t had any issues with it until September 2025 I had the exact same thing happen to the second motor that happened to the first while my husband was pulling into driveway. I tried contacting the warranty company and of course there was nothing they can do. I contacted KIA in Morristown TN and Knoxville TN spoke with someone in the service department and nothing they can do. For this to be a known issue with Kia Sorento why can I not get the motor fixed? I don’t know where or how to find out if the motor that was replaced is in the recall list but it seems to me that KIA as a company would stand by their product. I am still paying on a vehicle that I can’t even drive, just so it doesn’t hurt my credit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Kia Sorento. The contact stated that while driving at various speeds, the vehicle would jerk. The check engine warning lights illuminated. The vehicle was taken to a local independent dealer, where it was diagnosed with an unknown engine failure. The vehicle was not repaired due to cost. In addition, the contact stated that while driving at approximately 60 MPH, black smoke was seen coming from under the hood, and the contact managed to pull over to the shoulder of the road, safely exit the vehicle, right before the engine caught on fire. The local fire department arrived on scene to extinguish the fire. The contact sustained PTSD; however, no medical attention was sought. A police report was filed. The vehicle was towed to a local tow yard and deemed a total loss by the insurance provider. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown NHTSA Campaign; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

Car burns oil to the point it requires 1 qt/500 mile. Had oil consumption test when issue first started in 2024 by kia, was told there was no problem. Car has continued to have this issue and has now broke connecting rod due to engine starvation even through the oil is to the full mark. I lost all power while driving with no warning before hand. Kia has admitted these engines have oil consumption issues that can lead to this exact problem and many other consumers have complained of the same situation in which Kia will not replace the flawed engine.

My 2014 Kia Sorento EX was purchased brand new, one owner, and started losing paint in several areas on the outside of the car and is horrible. So many 2014 Kias have this issue. It is a BAD PAINT job. This should never happen and I’ll never buy another Kia. Kia should fix these issues immediately. My Kia is in great shape except for the horrible paint.

1. The engine consumed its own oil and a rod bearing failed and destroyed the engine 2. This happened while my wife was traveling on I20 at 70mph and almost resulted in a wreck when the engine died and she lost power to the wheels 3. Nalley Kia in Lithonia, GA has confirmed that the engine consumed its own oil which cause a rod bearing to fail and ultimately led to the engine failure 4. No warning lights prior to this happening, just a knocking sound as she merged onto I20

Re: Formal Complaint – Repeated Engine Failures and Unacceptable Service Delays Vehicle: Kia Sorento 2014 VIN: [XXX] Purchased: Fall of 2021 Current Issue: Vehicle in service at Kia of Lincolnwood since January 9, 2026 Dear Kia Consumer Affairs and Legal Department, I am writing to formally document my severe dissatisfaction with the repeated engine failures in my Kia vehicle and the complete lack of communication and urgency from both Kia of Lincolnwood (6750 N Lincoln Ave, Lincolnwood, IL 60712) and Kia's consumer support channels. This has caused significant financial hardship, disruption to my family and work, and eroded any trust in the brand. I purchased this vehicle approximately 5 years ago through CarMax. Within that time, the engine has died or stalled three times: The first failure occurred about one year after purchase, stranding me at 11:00 p.m. in rural Wisconsin during winter with my three young children in the vehicle. The second incident happened in downtown Chicago (River North), just one hour before I needed to depart for a work event in Champaign, IL, requiring a tow and last-minute rental arrangements. The most recent failure occurred at approximately 4:30 a.m. after leaving my music studio, necessitating another tow and a $50 Uber ride home. Eleven months ago, Kia of Lincolnwood replaced the knock sensor under a one-year recall warranty. Despite this, the engine issues persisted. On January 9, 2026, I brought the vehicle to Kia of Lincolnwood for the third major engine-related failure. It has now been in the shop for nearly six weeks with no meaningful updates on diagnosis, repair timeline, or resolution. I have called the dealership at least ten times seeking callbacks from my assigned service advisor (Max) or any team member. In each instance, I was either hung up on, placed on hold for over an hour, or promised a return call that never came. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2014 Kia Sorento sxl Pearl White paint just peeling off the vehicle in large pieces. Seems to be a common issue that Kia does not want to fix. Paint is peeling from both left and right pillars, the hood and the top towards the fin. Started about a year ago and is getting progressively worse. The paint needs to be recalled and effected vehicles repainted.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at 80 MPH, the engine seized. There was no warning light illuminated. The vehicle was towed to the dealer, where it was confirmed that the engine had seized; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 180,000.

We do our oil changes routinely. We had one done not too long ago. We were driving to the store and all of a sudden the oil light came on, but the engine light never came on. And then about 30 seconds later, we heard almost like a thump sound like we had hit something but we didn’t. We pulled into the grocery store parking lot about a minute after that, and there was oil leaking out of my car. We tried to put more oil in, but it just kept coming out. We have tried to see what’s going on. We can’t tell. We plan to get it towed and looked at. I don’t know if it will turn back on because I didn’t want to risk it and my engine locking up, but this seems to be an issue as I have read some of the other complaints.

While driving at low speed and turning, the vehicle experienced a sudden loss of power accompanied by engine knocking. The engine stalled and would no longer operate normally. The vehicle was inspected by a mechanic, who found metal fragments/shavings in the engine oil, indicating internal engine damage. The engine is now inoperable and has effectively failed. There were no warning signs prior to the failure other than the knocking noise immediately before the loss of power. This failure occurred suddenly and without driver input. The sudden engine failure caused a loss of propulsion while the vehicle was in use, creating a potential safety hazard for occupants and surrounding traffic. The vehicle required towing due to engine failure. Kia Consumer Assistance was contacted regarding the engine failure. I was informed that no recalls apply to this VIN and that the vehicle is out of warranty. Kia Consumer Assistance stated they would not inspect or document the engine failure unless I paid out of pocket.

My key fob doesn’t register even while in car, my battery drains daily has to recieve jump off every Otha day if not daily, door open indicator shows open on all doors even when closed, car locks won’t disengage automatically but your system shows no recalls something’s wrong with it

paint delamination and peeling on multiple panels

My car having gas leak under hood. Strong gas smell comes from ac vent.its a safety hazard

Paint peeled off

I got my car fixed and I’m still having the same issue. Seems like they just turned off the lights on my car and it’s still giving me issues..

The car engine started on fire while I was driving after all the recalls were fixed and new engine installed. The car was completely destroyed the whole engine compartment was completely burned. Kia says it was an oil leak but that’s not true the car oil change was done regularly and was serviced within 3 months of the engine fire. I also had this vehicle parked inside my garage for 5 years and not a single drop of oil in the garage floor. Kia is also refusing to send me a full report of their findings from the fire inspection. Kia adjuster is acting in bad faith by not providing the fire report. The car engine was replaced new due to an earlier recall and within 10,000 miles the new engine caught fire. They don’t want to be liable for this engine fire but cars don’t just burn without any reason. The refusal of KIA adjuster to release the findings in the fire inspection is very concerning to other people driving this vehicle in the public. Where engine fire can cause their deaths and their families deaths. This is a safety problem

When start up there’s a clacking sound then it goes away, while the vehicle is warm you hear the clacking while driving vehicle

The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. In addition, the contact stated there was condensation coming out of the exhaust pipes. The contact was stopped by another driver and was informed that the condensation coming out of the exhaust smelled like a bakery. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that a diagnostic test was needed and was provided with the cost of the diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notifications of NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) and NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure but provided no assistance. The contact was informed that a diagnostic test needed to be performed and that there was a cost for the diagnostic test. The failure mileage was approximately 80,000.

We financed this 2014 Kia Sorento LX AWD from a used car dealer, and there has been nothing but problems with this vehicle. From the water pump, to insanely high oil consumption. I have verified that it is not leaking. Gaskets have been replaced, filters have been replaced, O2 sensors have been replaced, the water pump housing unit, impeller and pulley have been replaced, Spark plugs have been replaced and their boots, fuses have been replaced and renewed, even the brake light switch has been replaced. The coolant thermostat has been checked and it is functional, the MAP sensor is functional, the catalytic/exhaust manifold has been replaced, the in tank fuel pump/fuel sending unit has been replaced and the HPFP has been replaced and this vehicle still wants to consume oil like crazy and is flirting with deaths door step. It goes through fits of loss of power during acceleration in times when it really matters most, like trying to pass a vehicle. So most of the time I dont, because its not safe to try to pass vehicles and suddenly lose power and end up in a collision. I have checked all 6 recalls that have been opened and closed on my vehicle and part of me wonders if they were falsely closed. One of them indicates I should have had a partial, if not whole engine replacement at some point and I still have a VIN original engine in my vehicle. I have had this vehicle in my possession since August of 2025, and have done nothing but pour money into repairs on it, and i STILL feel like its going to leave me stranded on the side of the road. KIA needs to make good on their own warranty with as many issues as this year and model of vehicle that it has, and reinvestigate this vehicle. I believe the recalls on this vehicle were closed by a shady mechanic. Mind you, before it bought this vehicle, I had a mechanic look over it with an OBDII and no codes popped, none were stored and to this day, there still are none, but this engine is not behaving the way it should.

The contact owns a 2014 Kia Sorento. The contact stated that the Push to Start button failed to function as intended, and the vehicle failed to start. The contact called the Lien holder and was informed that the key was not connecting. The Lien holder replaced the key. The contact stated that the failure persisted, and the key fob failed to function as intended. The vehicle was taken to the dealer. The dealer swapped the key fobs with another set of key fobs to diagnose the failure. However, no cause for the failure was found. The contact was informed that two unknown fuse boxes needed to be replaced. The contact stated that the failure persisted. The contact stated that on a separate occasion, the LED lights under the door and dashboard failed to function as intended. In addition, an abnormal sound was coming from the vehicle. The vehicle was taken to the dealer and remained with the dealer for months. The contact was informed that the fuse box had been replaced. The vehicle failed to restart when the contact picked up the vehicle from the dealer. The vehicle was towed to the residence and had not been driven since. The tow truck driver tried to jumpstart the vehicle, but the vehicle failed to start. There was no power in the vehicle. The failure mileage was approximately 114,000. The VIN was not available.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power, and there was smoke coming from the engine compartment. The contact stated that there was oil leaking out of the exhaust, accompanied by an abnormal sound and odor. The contact stated that the front driver’s side air bag was intermittently inoperative. No warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the engine, power train control module, brakes, and several other unknown electrical parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2014 Kia Sorento. The contact stated that while driving approximately 15 MPH with his son seated in the second-row middle seat, there was an abnormal sound coming from under the hood of the vehicle before the vehicle stalled. No warning lights were illuminated. The vehicle was towed to a local storage facility. The vehicle was taken to a local independent mechanic, where it was diagnosed with seized bearings in the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

Backup camera doesn’t work properly it gives a blank screen

The contact owns a 2014 Kia Sorento. The contact stated that on several occasions while making left and right turns, the check engine and oil warning lights illuminated, and the vehicle stalled. The vehicle was restarted after each failure by wiggling the battery terminals and other engine components. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

Crankshaft position sensors, codes P0018. Car does not get up to speed, knocking and rattling sounds heard. Oil is correct fullness, was changed less than 1,000 miles ago, O2 sensor changed 2 weeks ago, but car continues to have new codes and more issues.

Engine light was on about a week prior to taking it to the dealer for inspection. Was not time yet for an oil change. Had another 1000 miles before next oil change was due. After oil change they found metal shavings in new filter and oil. Told us we need to replace the engine. So we have a defective engine.

paint is falling off in large sheets could be a safety issue, been reported to the dealership, and no warning. I feel this is a real safety issue because it comes off in large sheets could cause and issue on the highways for flying debris

Car rolled after it was put in park. Car would not start after that and gear shift locked. Engaged emergency brake and put bricks behind wheels. Vehicle now in driveway.

Out of no where engine light starts flashing and had it checked code P1326 Knock Sensor Detection System. Now need a new engine. This is a common issue for this make and model but somehow my vin isn’t on the recall. This isn’t right

Severe paint delamination has occurred on the vehicle, causing the clear coat and base coat (Snow White Pearl color) to come off on the hood, pillars, roof, and rear sides of the vehicle. Not only does the peeling paint create an airborne/debris hazard, it also risks exposing the vehicle to premature rust/corrosion. This issue slowly began in 2019 and has only become much worse. From the information I have gathered online, this is a widespread issue affecting this particular model/year/color of Kia.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at 70 MPH, the vehicle stalled. The check engine and low oil pressure warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. An unknown dealer and the manufacturer were notified of the failure. The failure mileage was approximately 143,000.

First off, we love the KIA Brand of vehicles. This is our fourth Kia. We also presently own a 2010 Optima with white paint and no peeling issues. Our Sorrento is currently showing (as of today) 133418 Miles. Sad to say that this is the only KIA we have ever owned with this very defective paint issue. Several months ago, I started to see several other 2014 Sorrento with the same peeling paint issues, so it wasn't just our vehicle. Your company is in the business of producing sophisticated and desirable vehicles designed by engineers who can cover all the bases in the manufacturing process. With the exception of this faulty paint issue, KIA has achieved this goal. I can only hope that KIA recognized this paint failure early and will go on to the next design phase. 1n my humble opinion, if KIA wants to keep growing the company brand they need to work like crazy to get to the next level in the paint process. Buyers want to have confidence that things as simple as a paint job will have a long life. In­teresting when you look at very old vehicles for sale and the owners say this is the original paint. Thus, my question is how will KIA remedy this issue with both current and future model owners? l await your reply. I hope KIA will share a disclosure that is fundamental and not try to hide or mislead.

Unknown

The contact owns a 2014 Kia Sorento. The contact stated that while attempting to open the doors, the remote failed to unlock the doors. The contact used the key and opened the door manually. The contact stated that the vehicle failed to start, and the battery terminal cables were tightened by the contact’s boyfriend. While the contact’s boyfriend was driving at undisclosed speeds, the vehicle stalled, and the RPM increased to 2,000 RPM. The contact stated that the engine warning light was flashing. The vehicle was towed to an independent mechanic and was diagnosed with engine failure. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was contacted and confirmed that there was no warranty or recall coverage on the vehicle for the failure. The approximate failure mileage was 115,000.

kia motor sized up after an oil change at a little over 80,000 miles.

I have had nothing but issues with my Kia since I purchased it May 30th, 2023. It's continually stalling, completely looses power, sometimes won't operate at all. My Kia is very unsafe and completely unreliable. I had to have it towed to the dealership before my first payment was even due. My Kia has has to be taken to the dealership a total of 5 times and still nothing has been resolved, other than oil change, diagnostic testing, spark plugs replacement, "fuel system service", HECU fuse installed. As of today's date (June 19th, 2025) I still owe close to $12,000 on it. This is utterly ridiculous and needs to be resolved asap. It has been continual issues from May 30th, 2023 through current date (June 19th, 2025). In 15 months I have only been able to drive it 4,876 miles. That's how unreliable it is. I need help getting these issues resolved asap.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the engine seized. There was no warning light illuminated. The contact stated that days later there was an abnormal ticking sound coming from the vehicle. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced; however, the vehicle was not repaired. The contact was advised that due to an unknown software update that was not performed, the repair was not covered under recall. The contact received notification of NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2014 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle went into LIMP Mode and failed to accelerate above 35 MPH. There was an unknown warning light illuminated. The contact stated that the engine had seized. The vehicle was taken to the local dealer, where it was diagnosed with an internal bearing failure. The dealer informed the contact that the vehicle was previously in a crash and declined the warranty coverage. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 103,274.

The contact owns a 2014 Kia Sorento. The contact stated while starting the vehicle, there was a ticking sound coming from the vehicle. Later, on the same day, while pulling into a friend’s driveway, the engine began making a knocking sound. The contact decided to drive to the residence nearby, and the engine started knocking again, eventually causing the engine to fail and the vehicle to lose motive power. The check engine warning light was illuminated. The vehicle was towed to the dealer who diagnosed that the rods had failed due to excessive rust, causing the rods to knock. The dealer stated that the engine needed to be replaced; however, the vehicle was not yet fully inspected or diagnosed. The contact informed the dealer that the VIN was included in NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and asked that the recall repair be completed; however, the dealer had not confirmed completion of the recall repair. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was 147,000. Parts distribution disconnect.

The contact owns a 2014 Kia Sorento. The contact stated while driving at an undisclosed speed, the engine made an abnormal clicking sound. No warning light was illuminated. The vehicle was taken to an independent mechanic, who discovered that there was no engine oil in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,145.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at various speeds, the vehicle made abnormal knocking sounds. The contact stated that the failure occurred increasingly. The contact stated that upon starting the vehicle and attempting to drive later in the evening, the engine seized. There was no warning light illuminated. The vehicle was towed to Peacock Auto, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was towed back to the residence. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in a related recall, and that a diagnostic test was needed. The vehicle was not repaired. The contact related to the failure to Kia Campaign Number: WTY039. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 124,000.

All of it. Car randomly shuts off and lose power steering. No. Dealership has inspected. ALL the lights in the dash light up, screen says battery discharge warning, car shuts off and lose power steering while driving down the road.

I purchased my 2014 kia sorrento 3.3 SX in February of 2016. I was not informed at all about any issues with the engine or that there were any recalls concerning my vehicle. I have email correspondence from the dealership where years following my purchase of any safety recall notices. I had regular oil changes and normal maintenance. In March of 2024 my engine was stalling out and it smelled like burning plastic and wasn't turning over appropriately. I took it to the kia dealership and was told that the recalls had expired and that my vehicle had no oil, the engine was going to seize and I needed a new engine. Again I wasn't told at that time of any safety recall information that could lead to engine failure and or fire. I then took it to another local mechanic and had it diagnosed. I was told that I needed a nee engine that my hand gasket had blown due to premature bearing wear and severe leaks. I brought it home and I was too afraid to drive it. Then in 2025 I received another recall notice. I contacted Kia customer care and was advised that I might ne eligible for a engine rebuild, that I should have it towed to the local dealership for diagnostics to be ran yet again. The kia adviser in the service department said she was filing a claim with kia engineers and that she needed my registration and drivers license. After a week she contacted me saying my claim was denied and that my choices were to pay $13, 000 for an engine replacement or accept a trade in of $500. Again information was withheld from me concerning this vehicles recalls. At this point I am completely dumbfounded as to what to do next. My sorrento was paid off and only had 118,000 miles on it and they refused to cover anything under the 10temr or 150,000 miles extended warranty.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at approximately 55 MPH the check engine light suddenly illuminated and the vehicle experienced a loss of automotive power and reduced speeds. Smoke and flames were also present coming from the engine compartment. The vehicle was driven to the side of the road before it stalled. The fire department was called to the scene and extinguished the flames. No injuries were reported. The vehicle was later towed to the home. Fire report information was unavailable. The cause of the failures was not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 147,000.

Engine stopped working at a red light. I was told the timing chain shattered inside the engine. This vehicle only has 150k miles on it and has been well maintained.

Catalytic converter . Check engine light stays on

Dear NHTSA, I am writing to report a serious safety issue with my Kia Sorento 2014. While driving on the interstate with my family, the vehicle suddenly began to slow down without warning. We were able to move to the shoulder, but this incident put our safety at significant risk as we were on a busy highway. We initially suspected brake failure, but after having the car towed home and inspected, we discovered that the motor/engine had completely failed. This failure also impacted the electrical system, leaving the car completely immobile. It has been confirmed by a mechanic that the engine is at fault. However, local dealers and mechanics were unable to inspect it further due to a lack of necessary equipment. As of now, the component has not been inspected by the manufacturer, police, insurance representatives, or any other authority. There were no warning lamps, messages, or symptoms prior to the failure, and the vehicle showed no signs of issues leading up to the incident. We purchased this car in 2023, only to find out later that Kia had issued a recall for this issue in 2021. This recall was never disclosed by the dealership, nor was it listed on the Carfax report. Due to the recall predating our purchase, Kia has refused to provide any assistance or compensation, leaving us with an inoperable vehicle and significant financial strain. As a low-income family on a fixed budget, this situation has been extremely challenging. We kindly request your assistance in investigating this matter and helping us find a resolution. Thank you for your attention and support.

I have a problem with the electrical, and I found that they already have a recall, but the Van Nuys dealer refused to fix it on the car.

I have a problem with the paint on the car; it keeps falling off by itself, and I tried to contact the Kia dealer for this issue, but they said to report here to you.

The contact owns a 2014 Kia Sorento. The contact stated while driving 30 MPH, the vehicle stalled with the check engine and the ABS warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 148,000.

The contact owns a 2014 Kia Sorento. The contact stated that while his daughter was driving at approximately 40-45 MPH, there was an abnormal knocking sound coming from the engine. There were no warning lights illuminated. The driver was able to pull over safely. The vehicle was towed to an independent mechanic who determined that the engine oil was a quart low. There was no indication of an oil leak or low pressure. The vehicle was consuming an excessive amount of engine oil. The mechanic determined that the engine needed to be replaced. The vehicle was repaired. The local dealer was informed that the parts were on backorder. The vehicle was not diagnosed or repaired. The contact called another local dealer, Kia of Irvine (45 Oldfield Building B, Irvine, CA 92618); but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 121,000.

Burning Oil

The check engine light keeps going on and off and I took it to go get looked at and they said I had a faulty Cadillac converter. I looked it up and it said that they had recalls on 2014 Kia sorentos for that but when I check on the website it says I have no open recalls and I'm trying to figure out why my car is not on that list because this has been an ongoing problem and now it's so bad I'm starting to smell exhaust in the car. I'm really not sure on the date that it started I just know it's been awhile. Can you please help me.

Paint peeling on my car and looks terrible and no help at all through the Kia. Very poor service. I take care of my car and for my paint to peel this is not right at all and they Kia can't even back up the product. Kia dealer or Kia headquarters does nothing about the issue and I have to drive their product looking like this because they don't have any support with this issue.

Had the engine replaced before and it blew up again and the Kia dealer said the ignition wasn’t recalled after they said it was a fire hazzard

I have a 2014 Kia Sorento 4DR LX AWD with snow white pearl exterior paint. I bought the vehicle new with 91miles on it from the dealership in Mentor Ohio. The vehicle has always been in my garage when not driving. Just before Christmas I noticed a small (dime size) piece of paint missing from my drivers side pillar then a few days later on the passenger side pillar almost half the paint was gone! I took my car to the dealership and they told me that they were going to log the complaint and took my VIN and said it was probably from a stone chip in the paint? What? A stone chip does not cause almost all of the paint to flake off???? I worked at a car dealership in the Service Department for years and this is not from a stone chip - its a paint defect. I'm not sure if this letter will do anything but just wanted my paint problem noted as I've seen many other complaints about the same issue. Thank you [XXX] , OH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Paint delaminating in multiple areas on the vehicle Both risers, hood and roof

The contact owns a 2014 Kia Sorento. The contact stated while driving 45 MPH, the engine started to overheat with the check engine and power steering warning lights illuminated. The temperature gauge indicated that the vehicle was running hot(H). There was white smoke coming from the engine. Due to the failure, the contact pulled over and initially had the vehicle towed to the. The vehicle was later towed to an independent mechanic where the contact was informed that the head gasket was blown and needed to be replaced. While attempting to repair the vehicle, the contact was informed that the rod bearings were also defective and that the engine needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 133,000.

The contact owned a 2014 Kia Sorento. The contact stated that while the vehicle was parked, it had caught fire causing the entire vehicle to burst into flames, from the front end to the rear end. The fire department was called and extinguish the fire. The fire department determined the fire had started from the engine. A police report was filed. There were no injuries and no medical attention needed. The fire caused damage to both vehicles on each side of the vehicle, the parking space, and the building the vehicle was parked in front of. The vehicle was towed and deemed totaled. The dealer was not contacted. The manufacturer was made aware of the failure and opened a case regarding the failure. The failure mileage was 101,430.

The contact owns a 2014 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The VIN was included but had not been repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

I am having issues with delamination and paint peeling off, on my driver's side pillar. The paint is the pearl white.

My vehicle has always been well-maintained with the dealer with regularly scheduled oil changes. On the captioned date, my vehicle failed the state emissions test. Immediately after leaving the testing facility, the check engine light came on and the engine began to rumble. The vehicle barely made it to the Kia dealership. Kia told me the entire engine needs to be rebuilt for $6,500 and that may not even solve the “timing” issues.

The contact's wife owned a 2014 Kia Sorento. The contact stated that while driving at approximately 33-35 MPH, the air bag warning light was illuminated. The contact's passenger side fender hit a pole, the vehicle continued to a hill, and the vehicle's front passenger side crashed into a utility pole where the vehicle came to a stop. The contact mentioned the first pole that was crashed into was very close to the roadway. The contact stated that the steering wheel air bag deployed, but deployed partially. The contact sustained a concussion, left arm burn, swollen left knee, and foot injuries that required medical attention via the hospital which confirmed the contact had a mild concussion. An ambulance provided medical attention on the scene but the contact declined to be transported to the hospital however took himself to the hospital a couple of days after the impact. A police report was filed. The vehicle was towed to a lot where it was deemed totaled. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.

The contact owns a 2014 Kia Sorento. The contact stated that while the vehicle was parked, she became aware that the headlights were blown, and that the connector to the headlights had detached. No warning lights were illuminated. The vehicle was driven to dealer where it was diagnosed and determined that the HECU fuse needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Our 2014 KIA Sorento keeps burning through oil. We were told by the dealership to have an oil combustion chamber cleaning. We had bought the extended warranty and have maintained the recommended maintenance on this vehicle. This is a $700.00 (maintenance not covered by warranty). Come to find out, this cleaning might not solve our engine issue and our vehicle might continue to burn through oil. Or even fail the test, and we are the ones responsible for fixing the problem.

My check engine light came on so I took it to the dealership (10/02/24) and the code was P2190. They did the recall for the 23V652. It was completed and light was off. The light came back on that Thursday evening with the same code. I took it back to the dealership on Friday morning. They kept it over that weekend. It was first the fuel injector but they wasn't sure so decided to keep it and check it again when it was cool. I called Saturday for an update and stated they needed to keep it til Monday. I called on Monday and received a text that I didn't have any oil in the car. Which was not accurate because everything was checked with them on Tuesday and they had the car the entire weekend. They stated they replaced the oil and the engine light was off. They said the car was burning oil and I needed to replace the engine for 10k. None of this made any sense. The light came back on a few days later and I have been checking the oil every day and oil is still in the car. The same code had been displayed for the check engine light. "System too rich at Idle Bank 2". I have not had any problems in this car since I had. I am still checking the oil because I am nervous it will blow up while driving but this is my only transportation. I just wanted you all to look into it before I have to give this car up. Thanks (I paid $180 for a diagnostic with no resolve).

head bolts broke and ran hot,

Unknown

The contact owns a 2014 Kia Sorento. The contact stated while driving 55 MPH, the headlights failed to function properly. The contact stated that the check engine warning light was also illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 174,000.

Left out for work one morning as normal. Everything was ok no lights no warnings no problems. I was driving approximately 25-30 mph when my speed began to decelerate, a knocking noise, the check engine and oil light came on and my vehicle just stopped. After about 10-15 mins I could restart the car and drive to a safe parking lot off the street. When I started the car back up the knocking sound was even worse. In the parking lot, all the fluids were checked and there was not one drop of oil in the engine. I took the vehicle to the shop and was told the engine was done. It would need to be replaced. The mechanic explained that there had been a problem with the engines burning up oil in the 2011-2014 Kia's. Thankfully, I was on a local road during morning travel, not the highway. I shudder to think of what may have happened if I suddenly started to decelerate at highway speeds and was hit by another vehicle.

when I purchased the vehicle the check engine light came on the day after. It would come on and off as I would start and turn off the vehicle. The salesman told me that the check engine light was still on because they had just serviced it and it needed to be reset. No driving problems occurred until a year later. I took the vehicle to be diagnosed three times by three different auto mechanics. There was a recall on the vehicle that is no longer a recall. The Kia dealership service department told me that I would have to pay thousands of dollars to do a engine breakdown to see what the root problem is. The vehicle will not drive far anymore so I do not drive it and I'm still paying for it.

Check engine light started blinking then a lot of knocking started from the engine. How it won’t stay started and the knocking it’s a lot louder. Someone told me sounds like the engine bearings

The headlights and taillights are constantly going out on their own. Took car to dealership and they say it's fixed, but you don't leave the lot & the light is out again. Same issue has been happening since 2022. Driving on dark road and the lights just go out. This is definitely a safety issue that several people have complained about, but nothing is being done to rectify the situation. Car has been taken to dealership at least on 5 separate occasions. However, this last time they said there is no record of bringing the car for the lights. I even did a Google review. Why would the dealership not document service problems?

Whilst driving on the interstate,the vehicles engine shut off with no warning. Rpm and everything was as normal and the vehicle shut off with no gas power, nothing. Engine and oil lights started flashing heavily, engine started rattling. Upon checking battery all was normal, car started smelling of burning under the hood

The contact owns a 2014 Kia Sorento. The contact stated while driving at undisclosed speeds, the vehicle was consuming an excessive amount of oil. While approaching a stop, the vehicle shut off. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the engine oil was backing up through the muffler and the vehicle was losing motive power. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to the battery, alternator, and starter, and that an oil consumption test was needed. The vehicle was not repaired. The contact removed the battery. The contact noticed that rodents had been chewing on parts in the vehicle. The manufacturer was not contacted. The failure mileage was approximately 152,000.

See attached document for complaint.

See attached document for complaint

Steering column vibrates when on uneven surfaces. Also makes noise when turning wheel. Shakes when braking. I believe it is a problem with the steering column coupling. The MDPS Steering Coupling is probably worn. This is an ongoing problem with kia vehicles such as this.

The paint is peeling from body on the front driver’s side panel

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and refused to schedule an appointment. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Coolant, oil compression, runs hot, to over headlights need replaced frequently

I was driving on the freeway in traffic with my 3 children returning home from a holiday weekend vacation, it was high 90's so the A/C was running and I had devices charging on the ports. We were 1.5 hrs into our drive and the vehicle failure came out of nowhere. Car has been in good condition and normal operation previously. Suddenly the entire dash flashed, flickered off then came back on with check engine light illuminated and battery symbol also on (very faintly), felt a minor kickback and car started slowing down until it stopped. I was able to get over and pull off to the shoulder to avoid incident but this could have easily turned into a very bad crash with a less experienced driver behind the wheel or if we had been going faster. Prior to this happening there was no warning of an issue with the vehicle - temperature check was in center between C and H, oil pressure was normal, no warning lights on dash, plenty of fuel and car was not due for an oil change for another 40 miles. Once I pulled over and stopped, turned off the car, it would not restart. Not enough power to turn over the engine. We had to call AAA and have the car towed home 35 miles. I had the vehicle towed to the Kia dealership and they are stating that it is not covered under a current recall or warranty extension and are seeking over $12,000 to replace the engine. I feel like my vehicle 2014 Kia Sorento SX V6 with 3.3L engine needs to be looked into for recall and warranty extension on the engine.

Paint has peeled off and continues to peel off from many places on the vehicle. One large spot is on top where no debris from the road hits. Since this has started it has only gotten worse. I believe the entire car will be paint free if this situation is not rectified. Currently there are five different locations where the paint has peeled off. Color of my vehicle is Snow White Pearl.

Was driving to the store for groceries with my 2 young children, when my car just stopped accelerating and the engine seized up on a local road. Had noticed a ticking and knocking sound when accelerating a few prior and a weird sound coming from the suspension but it was dismissed by the dealer. Had the vehicle towed to my home and had to tow to dealership as it would no longer turn over at all. Received a recall notice but apparently it doesn't apply to my vehicle because I had oil, coolant and no leaks anywhere. Only had 127,000 mold and this is the 4th issue I've had with this vehicle. 1st was rats chewing all my wires, 2nd was the rear differential, 3rd fuel pump, and now this.

My vehicle's SNOW PEARL WHITE paint is flaking off in large chunks on the windshield pillars (both sides), as well as chipping all over the body. The chipping began in 2018 (2 years after purchase) and the large chunks began in 2022. Paint chunks have flown off my car while driving on the highway. Missing paint is now leading to the body of the car rusting. My car is available for inspection. The dealership has inspected the problem and informed me I am not the first person they have encountered with this same problem. It is specifically common with SNOW PEARL WHITE PAINT. Bubbles are forming under the paint in other spots now, and I am worried about the possibility of it coming off in larger chucks on the hood- which could possibly create a projectile/vision obstruction. I have provided photos to the manufacturer in 2022 and started a case number. I have not heard back since.

I have a 2014 Pearl White Sorento SX. After washing my car recently, two area showed up that have started to delaminate. I talked with my insurance company who came out and told me there are known problems with especially the Pearl White on Kia Sorento so they wouldn't cover anything. Unfortunately those two areas are spreading and three new areas are cropping up. Based on what I've learned since the insurance company informed me of the problem, other Pearl White Sorento owners (2014 and other years) are experiencing continuing delamination. It seems highly likely the delamination will only continue to get worse which will severely impacts the value of the car. I spent several thousand getting an extended warranty that is still good through 125000 miles, with the thought that, in addition to providing protection from a significant problem with the car (e.g., engine, transmission, etc.) it would also increase the value when I decide to sell. The warranty does not cover paint (I don't believe any extended warranties do). I am sure that I've now lost 25-50% of the value of the car which is very, very upsetting. I haven't contacted the dealer I had been going to because they let me drive my car off the lot after servicing it and they forgot to put oil in. Thank god I had an inspection appointment the next with a local shop who showed me the problem. The paint problem is obviously a latent defect. I believe Kia should take responsibility for the problem, but I am fairly sure they won't unless there is a recall. So I am hoping that with enough complaints a recall will be issued. Thank you for your time taking my complaint.

Every light is on in the dash compartment. Power steering goes in and out. Brake lights not working even after being replaced. Car stuck in park unable to put into reverse. ABS/ Airbag light showing- ABS Sensor replaced and still not working Recall in 2022. Kia repaired vehicle and now that same issues are occurring Kia refuses to even look at vehicle without payment of 180.00 to just LOOK!

The pearl white paint on my 2014 Kia Sorento is delaminating from my hood, roof and side pillars. I have an estimate of $2772.50. I have more pictures and a copy of the estimate but was unable to upload more file.

The contact owns a 2014 Kia Sorento. The contact stated while driving approximately 30 MPH, the vehicle was making an abnormal knocking sound coming from the engine. The contact stated no warning light was illuminated. The contact stated that the sound was louder whenever the accelerator pedal was depressed. The contact stated that the vehicle was towed to a local dealer, where it was diagnosed and determined that the engine needed to be replaced due to bearing wear. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 80,000.

I own a 2014 KIA Sorento 2.4L LX FWD. I have been experiencing a problem with my car for about two years. This usually occurs when driving up a hill and the transmission downshifts and I experience a jerk, either from the transmission or engine and the rpm drops to zero. The transmission will not shift from the last shift point. Most times it will be in the drive for final gear. You can increase the vehicle speed by pushing the accelerator all the way down. We were coming back on vacation two years ago and was driving in the left lane on an interstate. I experienced the symptoms and the rpm dropped to zero. No downshift or up shift. I managed ti find an opening in traffic to get over in the right hand lane and exit. Once I came to a stop, I tried to accelerate but engine struggled. I turned off the engine and was able to restart the engine and it operated properly. Had rom, transmission shifted properly. This was an unnerving situation. I felt very fortunate that I did not have to evade a dangerous situation on the interstate since the transmission would not shift and I could press the accelerator to the floor to gain a little extra speed. Any help will be appreciated. Thank you.

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as needed. The contact drove the vehicle to the residence and became aware that there was gas leaking underneath the vehicle. The dealer was made aware of the failure and diagnosed the vehicle with a crack in the high-pressure fuel pump. The contact was informed that the high-pressure fuel pump needed to be replaced and confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000. Parts distribution disconnect.

The contact owns a 2014 Kia Sorento. The contact stated that the doors failed to lock securely. There were no warning lights illuminated. The vehicle was taken to the dealer where the remedy for the antitheft recall issued by the manufacturer was performed. The dealer stated that the remedy would resolve the cause of the failure however, the failure persisted. The manufacturer was made aware of the failure and opened a case. The failure mileage was 100,000.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, she smelled a burning odor in the interior of the vehicle. The traction control and ABS warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was unknown.

The contact owns a 2014 Kia Sorento. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated on the instrument panel. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The VIN was included, and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 32,000.

Have already applied several times about my engine and what happened started out with crank sensor going out and cause my engine crash and stop running should have paperwork did on March 2023 applied several times still no request back from any company need hear from NHTSA not yet would like to no what was the results never heard back thank you

I took my Kia to Thomas Kia on April 12, 2023 and paid a total of $3321.93 for an oil change, fuel injection flush, engine oil flush, drive belt, oil pressure switch, front valve cover gasket, passenger brake bulb, high pressure ac line, cooling system flush, 6 spark plugs and plug assy-spark. I could not drive the car almost three months later I took my Kia back to Thomas Kia and was told it had a bad spark plug, a blown head gasket, oil leak into the cooling system and that would be an additional $6500. Are there any recalls that can help me?

My oil keeps running out. Had this problem for over six months. Took to the dealership but keep getting the run around. They said, it wasn’t a recall for that but it’s been reported that certain vehicles was having this problem.

My Grand daughter' car. May 9th 2024 discovered engine oil is in the engine coolant system. KIA tech says it a blown head gasket or the threads that were machined into bolt holes in the engine block for the head bolts are pulling out. Safety hazard, engine could have failed on interstate or in traffic and posed a threat to driver and others traveling on roadway. No warning of any type.

Engine bearings failed at 69000 miles only .excessive metal shavings in oil filter. Oil warning light flashing on and off even though the oil is full. Burning oil and gas. Mechanic checks it up and said crank shaft bearings failure. Common issue with this car model and year. He informed me that there are open recalls engine on this model. I called kia manufacturer customer support and said no there is no recall for this vehicle even though. Recall number: 17V224000 “ Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine. Recall consequence Bearing wear may result in the engine seizing, increasing the risk of a crash. Recall action Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An unknown warning light was illuminated. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 71,895. VIN tool confirms parts not available.

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and smoke was coming from the engine before the vehicle stalled. The contact was able to move the vehicle to the shoulder and had the vehicle towed. The vehicle was towed to the residence. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 133,000.

Engine failure similar to other Kia Engine Class Action Lawsuit

My 2014 kia sx limited is pealing paint, a huge chuck on drivers side pillar. It has been garaged kept, and only has 150,000 miles. If u need I can send a picture.

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

While driving car it suddenly lost acceleration. RMP's wouldn't go above 1.5. Speed wouldn't go above 20MPH. Check engine light came on. Was going up a hill with lots of cars behind me and suddenly could barely move. Made it to an Advance Auto and they ran diagnosis on the check engine light and it came up with 2 different codes, relating to fuel system and crankshaft. When I got the vehicle to my local mechanic they saw the codes also, and that the car had gone through 4 quarts of oil. I wasn't at the mileage for an oil change yet, so not sure why oil was almost gone. Mechanic did and oil change and issue was still not fixed. Stating engine needs to be replaced. I have several other people with Kia's who have also recently expirenced massive oil consumption and engine dying. Car was running fine prior to just going into "limp" mode randomly. However I have had a battery issue with this vehicle since day one of purchase. I have been to several mechanics including a Kia dealership with no one being able to pinpoint what is draining the battery. I have had to replace the battery 6 times in 3 years, with my vehicle being dead every other day and sometime every day from Oct-Mar.

My car started overheating, then started a clicking noise and smoking. Took it to the Jackson, MI KIA dealership. Service Tech said I have a blown head gasket, but KIA discontinued the V6 motor, so I can’t get a new motor. I searched online, found out the V6 motor was discontinued because of this very issue. There was a class action lawsuit/settlement, but it was before I purchased this vehicle. What if anything can be done ? I feel duped. None of the salespeople told me about this issue.

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

KIA SORENTO SNOW WHITE PAINT PEELING CHIPPING AND DELAMINATION. The paint on my 2014 Kia Sorento is experiencing peeling issues. 3 yrs ago I had to have my entire hood repainted, and just recently, and now the pillar on the driver's side is peeling. Very disappointing, esp since I only have 70K miles, and is garage-kept. I hope Kia does something about this. I even have the 100K miles warranty. Since this is an application issue which is a latent defect, and should be handled differently to my standard warranty.

BLOWN HEAD GASKRT DUE TO HEADBOLTS BOLTS STRIPPING UNDER NORMAL WEAR AND TEAR, 116,000 MI.

The paint on the body of the car is chipping, and peeling away. There are large patches of paint missing. While driving down the road paint falls off. The paint comes off randomly; allowing the environment to be affected. There is rust forming on the locations the paint, and primer have peeled away at. The vehicle has not been inspected at this time. No symptoms until the paint, and primer started coming off in chunks. I have seen several other 2014, white, Kia Sorentos with paint and primer peeling up. As well as I have found several others online experiencing the same exact issue.

Multiple reports of; Codes P0171 System too lean bank 1 P0138 O2 sensor circuit high (b1s2) P0087 Fuel pressure too low P0036 B1S2 *** frequent fuel pump and fuel injector replacements/ services due to defects in the system. Causing major damage in other systems including engine.***

My 2014 kia sorento its knock sound from engine

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Doors cannot be locked and is very dangerous when driving with my family on the highway

Door Locks/Hatch Lock won’t unlock 95% off the time, using fob OR interior switch. Also won’t unlock automatically when vehicle is put into park. Mechanic looked it and after research, determined there’s a probable faulty/stuck Relay on the BCM. Not replaceable without removing the BCM and desoldering components or replacing the whole BCM. It’s unsafe as I’m unable to unlock the doors should I need to remove/evacuate someone or my pet, from the vehicle, in an emergency. Also unable to access back hatch area to retrieve anything for roadside concern (flares/cones, spare, tire iron, etc), leaving me potentially stranded on the dangerous roadside. I first noticed this concern about 2 months ago and there were no warning lights.

The contact's wife owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

The HECU fuse in my Kia has the risk of starting an engine fire. It is currently part of a recall. I have checked this with your organization using my VIN number. I am unable to drive my vehicle due to the potential risk for me and passengers. This has made life extremely inconvenient. Even going to work has been difficult because I've had to rely on other modes of transportation. Kia has been unable to provide a replacement part, even though the recall was first announced over 6 months ago. I am unable to sell my vehicle because of this recall as well. We are expected to not use our vehicles but Kia is not providing a replacement part in any sort of a timely manner. They need to move their focus from the new vehicles to fixing these before someone is seriously injured.

Kia Dealers has diagnosed that vehicle has had a Catastrophic Engine Failure Was driving and vehicle just died almost got rear ended etc.... due to engine failure never received notices of this engine issue Start reading and it states at any giving time engine can seize At this point Kia dealer give me the round around there is a recall for engine failure it was checked by Kia dealer know no one can give me an straight answer and I need at least a rental vehicle until this gets solve and they don't want to honor that But they were real quick to call me to charge me $205 dollars for full diagnostic of vehicle

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

We have not had an incident BUT we were notified of this recall in Nov of 2023 and now as of March 2024 there is still no fix. If my car could “combust” at any moment why is it taking so long to come up with a fix? Doesn’t seem very safe….. Again, we have had no accidents but this is the only place I could find to fill out a complaint.

Engine failed on the road. Lost acceleration. Had it in dealer for knocking and loss of acceleration but found nothing. Dealer said drive until failure or warning lights. One Week later it failed on the freeway. Now dealer says blow bearing bolt/rod and engine will be $16,000 to replace. We have only ever serviced this car at Dealers and bought it new. Dealer says Engine is not covered but read this is a KNOWN issue with the engines.

While driving on the highway, I noticed my temperature gauge went all the way to hot, but then it went back to the middle. It did this 2 or 3 times before I reached my destination. On the way home, it did this, again. Except, the gauge went up to hot and stayed there when I was about 3 miles from home. Once the engine cooked, I checked for coolant and realized it was empty - as was my oil (even though I had an oil change in October). I refilled the oil and coolant only to have the coolant run out from the bottom of the engine. I took the car to a radiator repair shop and was told the from head gasket had blown. He said I would need a new engine. A second opinion yielded the same answer. The engine light never came on and the car never overheated. The car has approximately 116,000 miles.

The contact’s girlfriend owns a 2014 Kia Sorento. The contact stated while driving 70 MPH, the engine overheated. The contact pulled over and checked the vehicle. The coolant reservoir was low on coolant, the engine oil level was low, and there were metal shavings in the oil. The check engine warning light was illuminated. The vehicle was towed to the residence. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 77,842.

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact's wife was driving at an undisclosed speed, the steering wheel independently turned to the left. The brakes failed to operate as needed. The vehicle slowly stalled and rolled to the shoulder of the road. The message that no key fob was detected was displayed, and the engine seized. The contact replaced the battery in the key fob. The contact started the vehicle. However, when the contact shifted the gear shifter into drive, the steering wheel independently turned to the left again with unknown warning light illuminated. The engine seized again. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

pearl white paint peeling off with less than 100k miles.

The contact owns a 2014 Kia Sorento. The contact stated that while his wife was driving at approximately 65 MPH, the vehicle stalled. The contact stated that his wife was not aware of any warning lights being illuminated. The driver was able to coast the vehicle off the highway. The driver attempted to restart the vehicle, but the vehicle failed to start. The contact had the vehicle towed to a local dealer who diagnosed the vehicle and stated that there was no oil in the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 112,000.

My car shows that it is running hot but there is no leaks. I took my car to the mechanic and changed the radiator and the thermostat thinking that was the problem get my car back and my car is still running hot so I take it back to the mechanic and he inspects my engine again and that's when he tells me that the screws in my engine are not tight like they are supposed to be and that at some point there was a recall for my car due to the engine over heating I tried calling kia and they weren't any help

Car started overheating and was using excessive amounts of oil. When trying to run my heat the smell of the coolant was coming into the cabin in which myself and my children could have inhaled it. I took it to my local Kia dealership and was informed after diagnostics that it was leaking both oil and coolant from the same spot, the head gasket is leaking, and the cylinder head bolts are stripped. In all a whole engine replacement will need to be done on 3.3 V6 GDI Lambda Il

The Kia one morning were I were at stop just turned off power completely disconnected/dead . I turn the key before I moved the stick to park and turn off the car than waited 3seconds and started the car. It turned on were I pulled to the side to park five foot to the left side and turn off the car to check what happ. It would’nt click or turn on dead car than help arrived and the battery I charged immediately underneath the lot started burning and smoke fire let dead that out.

The kia Sorento has been very well serviced and maintained. On 3/8/24 while driving on the hwy the temperature began to rise. The vehicle was immediately pulled over and shut down. After letting the vehicle sit for approximately an hour to let engine cool my mechanic arrived and inspected it and found metal shavings in the oil and vehicle was started after inspection it is knocking. I've gone online to your website ran the VIN number and it says that this particular vehicle has no recall but this exact year model Sorento has had two different recalls on the same engine that I have in this vehicle for exactly what my vehicle just did. My vehicle only has 78,000 miles on it and I have all service records for it. I'm wanting to know why the other engines of the exact same year make model were recalled for exactly what my engine just did and this one wasn't the vehicle is long at a warranty and a used engine for this vehicle cost almost $4,000 I truly believe that this engine is defective just as the others were for there's no reason for this engine to do what it did with the service and maintenance that I maintain on the vehicle with only 78,000 miles. Any information or help you can give me for this inquiry would be greatly appreciated thank you for all you do.

This is regarding recall #23V652.The manufacturer has failed or is unable to remedy this safety recall since 09/25/2023 in a timely manner. This put myself and family member at risks everytime we operate the vehicle. KIA advised us to park it afar to avoid fire hazard. However, my car has already been broken in once so I am too traumatized to park it far away from my house. This is a serious safety concern that should be promptly addressed.

Engine lost power. Analysis indicates the catalytic converters failed and need replacement. The engine and catalytic converters were replaced June 2022. This power loss occurred on major interstate, which could have resulted in death or serious injury. Defective products still being used. Per the dealer, the replaced parts have a warranty of 12 months or 12,000 miles. They know these issues exist and persist, putting lives at risk. We did have an engine light come on a few moments before the engine failed.

A recalled was made on September 25th about Kia Sorento for potential fire hazard in driving or parking but up till date the recalled parts are not available at Kia dealership to fix the recall issues. Given it's fire risk, am pleading if you can follow up to make sure this problem is rectify before people's lives are affected for "A stitch in time serves nine"

The headlights go out without any warning. The fog lights work fine. I have had signal bulbs replaced many times but the worst complaint is the headlights.

My car was at Kia for a key fob issue. A day later the engine started ticking. I’m told I need a new engine. My car had no issues. I want to know if it can be related to this recall or if my car should’ve been recalled for the 2017 engine recall sc147. I am not convinced that they didn’t cause this when they had it as it started the next day it was driven. They will not take responsibility for it of course.

2014 Kia Sorento was very very slowly being driven into a residential garage. Suddenly the car accelerated although the car was being driven very slowly. Driver hit brake hard. Car rammed into the garage wall creating a very large hole. Objects in front of the wall prevented worse damage. The car itself had only dust from drywall and a few minor scratches.There were no warnings prior to the failure. The driver's safety was at risk. This is 2/10/2024. The local KIA dealer cannot inspect the vehicle until late this coming week. I am afraid to drive this car. We have had it services regularly by KIA thru out the warranty and beyond.

After a loud bang in rear of my 2014 KIA Sorento car while driving on freeway, I pulled over. It was towed to KIA. They found catastrophic failure of rear diff. Rear axle snapped. We were told front axle was a recall but not rear. We had to pay over $7,000 to get the vehicle out of shop and incurred over $700 in car rental because KIA did not have loaner car for me. There have been complaints of the rear axles online. I sent all this same paperwork to KIA in Irvine, Ca certified on Jan. 18, 2024. Have not heard from them yet. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Was driving on highway when suddenly the vehicle lost power and couldn't maintain speed. Once stopped smoke came out from under hood which turned out to be from coolant. Had car towed to independent shop where it was determined that the engine head gasket/s are bad and engine head bolts and block. Fix is it needs a new engine. Always had maintenance done at dealer and this happened just out of warranty 106k miles.

I received a recall notice from Kia dated 11/14/2023. The notice said that the HECU hydraulic electronic control unit could short circuit and catch the car on fire whether driving or parked. They suggest parking away from anything that could catch fire. There is currently no remedy for this serious safety issue. It has been 3 months already and there is no time line for a remedy. They offer no options such as a loaner car to help mitigate the risk to personal safety while driving this car. I would like to have some interim solution until there can be a remedy of this serious safety risk. This is an unacceptable safety risk. Thank you for your time and attention. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine died with no sign. Was told engine had no oil

While driving at night, the instrument panel gauges and lights behind it faded away and all gauges went to 0, RPM, Gas, speedometer, temp, mileage all stopped working all at once. The headlights dimmed to almost nothing. After stopping, it was discovered that a rear sensor was basically melted off after being on fire from the inside. It put a hole right through the sensor and exposed the wire. It basically turned the sensor to ash and you can see the melted wires inside slightly poking out of the hole it melted. The radio and clock still work, so it didnt affect everything. The lights that come on when opening and closing the door were basically stuck on unless turned off manually when the car is off. (Turned off door light feature) Took me a few to figure that out. After checking fuses, the Module 3 was blown. Tried to replace the fuse but it keeps blowing because I cant currently do anything with the damaged sensor. A Kia repair guy wanted to change all the wiring, sensors, and instrument panel, costing thousands of dollars I don't have. After checking the Kia forums, this same exact issue has happened to multiple people with the 2014 Kia Sorento. If this has happened to multiple of the same vehicle, Kia should be responsible to fix it or replace the vehicle! Its dangerous! It was raining, but my car could have stayed on fire. I almost drove off the road when everything was shutting off and my headlights dimmed to nothing. The car still drives fine, so I got home, but it was hard to see and I had no idea of the speed of the vehicle. And the Kia guy said it could still catch fire again so I will have to fix it before driving it much more. I dont have the money for this or for a new car and my job is literally in my car! Check the Kia forums about the other issues and complaints, as again, this happened to multiple people and its all the same issue. Kia needs to fix this since it costs so much to fix and before someone burns up in a fire!

The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the speed odometer was inoperable, and the vehicle did not accelerate as intended. In addition, the contact stated that while stopped at a stop sign, the vehicle stalled and lost motive power. The contact stated that several unknown warning lights were illuminated. The contact stated that after attempting to start the vehicle several times, the vehicle started and operated without failure. The contact stated that the vehicle displayed no issues for several days however, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed crank shaft position sensor. The contact was informed that the crank shaft position sensor needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 147,000.

I left my car outside in a light rainstorm while at work. When I arrived back at my car I noticed something off about my paint, I soon discovered it was a water bubble in my paint, this caused my paint to fall off leaving my vehicle with a large chunk of missing paint.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed at night, she became aware that the headlamps were extremely dim, severely compromising nighttime visibility. The ABS warning and check engine warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), and the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was unknown.

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Engine seized while driving. Had to be completely replaced.

No lights went on the dash. N warning that the engine was damaged. Now 2 mechanics have agreed that the engine is bad Just got the car used from dealer in March and no one knew anything about it. I’m devastated

The contact owns a 2014 Kia Sorento. The contact stated while driving 50 MPH, the contact heard an abnormal ticking sound. The contact was able to pull over safely. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined there was a hole in the engine block. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the repairs were not covered under recall. The failure mileage was approximately 103,000. The VIN was not available.

With no warning the Kia suddenly started shaking and shuddering and white smoke started coming out of the exhaust while driving down the freeway. There were no symptoms of the problem prior to the failure. Took it to a mechanic and he said the car has a blown head gasket. A second mechanic confirmed the diagnosis.

The contact's husband owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Snow White Pearl paint bubbles and has peeled away from body of SUV around window shield. 2014 Kia Sorento with 60,000 miles on it.

The component that malfunctioned was the dashboard. The dashboard began flashing and caused the wheels on the KIA Sorento to lock while on the highway. The car also had a burn smell. The car was turned off and then I was able to drive normally. A couple of weeks later the Malfunction Indicator Light has turned of intermittently. The electrical issues are causing the cars blind spot warning system to not work properly and as well as seats to stop moving in the car. I have reached out to KIA Customer care line so that they could tow the vehicle once the MIL came on and they said they I would have to pay out of pocket since the recall is in the "interim" phase. I called Southern KIA in Chesapeake, VA and they stated the car would have to be evaluated but that they do not have appointments any time soon.

The contact owns a 2014 Kia Sorento. The contact stated that the malfunction indicator light (MIL) was illuminated. The contact stated while driving 55 MPH, the wheels locked up. There was an abnormal plastic burning odor. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed to take the vehicle to the dealer for assistance. The failure mileage was approximately 226,983.

Paint falling off like paper. Kia used defective paint and knows it. Whole car needs to be repainted with different non defective paint!

Kia smelled of electrical burning/fire after driving. burning smell permeated into dwelling. Notified KIA Customer Care Center at 1 (800) 333 4542. Case [XXX] initiated day of engine burning/fire [XXX]. No response from Kia. Called to inquire on update January 16th, 2024. Spoke with Mary. Mary had no update. Asked to speak with her manager, She transferred me and call dropped. Unprofessional conduct with life-threatening Kia engine bomb sitting in my driveway. Initiated complaint on Kia's website and another case number was generated - [XXX]. Tried calling back to no avail. Call dropped five times. Initiated this NHTSA complaint immediately after last call dropped by Kia. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

White paint is peeling rapidly and exposing the primer

UNKNOWN. I have taken my Sorento twice back to the dealership and they won’t fix recall til something happens

The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment, and the vehicle then lost motive power. The contact was able to coast to the shoulder of the roadway; however, the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 162,000.

The shop I took it to tested the compression and 3 cylinders were out. They said I need A new engine at 120k miles on it.

Airbag System is not functioning. KIA Motors America has extended the warranty coverage for the front passenger Occupant Detection System (ODS) Sensor Pad to 15 years with unlimited milage. My local KIA dealership, Prestige KIA in Eau Claire, WI, has refused to repair it. When called they informed me, that I am no longer welcome at the dealership. When asked why, I was told a note was on the manager’s desk. I have called and emailed the manager to obtain an explanation, however have not heard back. A KIA Motors representative called the dealership on my behalf and was told the same, that I was no longer welcome. KIA Motors advises to not drive the vehicle, yet will not provide towing to the next nearest dealership. The next closest dealership is 64 miles away. Attached please find the KIA letter regarding the Airbag system warranty extension, as well as the information obtained at Hanson KIA. Information found regarding this issue at Hanson KIA website: It's Not Safe To Drive If the SRS or airbag light turns on, the best thing you can do is to call for a tow truck. Sure, you can probably keep driving and not notice anything different. However, it only takes one distracted driver and an airbag that doesn't deploy when it should to change your life forever. For this reason, we recommend contacting your local Kia dealership to get the cause of the airbag light addressed properly.

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the check engine, the MIL, and the ABS warning lights were illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at 65 MPH, the vehicle seized. Several unknown warning lights were illuminated on the instrument panel. The vehicle was taken to a dealer where it was diagnosed that the alternator had failed and needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 58,000.

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 65 MPH, the vehicle started losing motive power. The contact stated no warning light was illuminated. The contact was able to coast off to the side of the highway and then noticed smoke coming from underneath the vehicle. The contact did not open the hood and had the vehicle towed to an unknown dealer. The contact stated the dealer advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The vehicle clicks when turning.

The engine light keeps coming on and off. I had a recall notice but an took the kia to kia dealership but they said they don't have the repair parts. Since recall was issued no repairs yet an it's posing a threat to me an my family using it. If I park the car without using it as kia instructed how I my going to go to job since that's the only car I have? Please can issue recall be fix immediately to avoid further harm to users? When should I take the kia to dealership for the recall to be fixed?

Fuel pump/engine began failing before the engine locked up. I was driving down a country road and lost power. When I floored it the top speed was approx. 7 MPH. I did not have anywhere to pull over. It has been inspected by the manufacturer and they said it needs a new engine. There were no warning signs or anything. I don't know how to answer if the problem has been reproduced. Via Kia forums, this is a common issue that is usually handled with the extended warranty. I've contacted Kia and they admit I'm having issues. Quote from their email "We apologize about the issues you are having with your engine and fuel pump in your 2014 Kia Sorento."

This recall poses a risk either driving or when vehicle is parked. I have contacted Kia several times to ask about the remedy part. As recent as today (12/14/23), they have no estimated time when the part will be available. I have not driven my vehicle since receiving the interim notice from Kia. I feel the manufacturer does not care about its the safety of its customers. I do not feel that I should put my family or me in a potentially unsafe vehicle and hope that nothing happens. We should not have to wait for who knows how long for a remedy. Something needs to be done to speed up this process and keep customers safe.

The vehicle shows that it is running hot but when I check there is coolant in the reservoir but then when I check the radiator there is little to no coolant in it

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the engine oil light illuminated. The vehicle was taken to the dealer and diagnosed with excessive oil consumption and that the engine needed to be replaced. The vehicle was not repaired. The contact was advised that the engine would not be replaced until the rod bearings had failed unless she wanted to pay for the replacement of the engine. The contact stated that she had recently experienced an additional failure with the vehicle. The contact stated while driving at an undisclosed speed, the service engine light, ABS, traction, and tire pressure warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed rear wheel speed sensor. The contact was informed that the rear wheel speed sensor needed to be replaced. The vehicle was repaired. The contact stated that soon after the repair the check engine warning light illuminated and had been illuminated for several weeks. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 174,530.

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

We are concerned that a recall notice was filed on this vehicle over two months ago for a severe issue, and there are no parts available or any other remedy available. This poses a huge safety risk for the manufacturer to allow these vehicles to be operated with this knowledge and no timeframe for repair

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Concerned about interim notice. Would like to get issue fixed immediately to keep passengers and others safe. HECU replaced

The engine randomly around 45,000 miles started using large amount of oil. The engine started ticking. It is available for inspection, upon request. The safety of myself and others is put at risk as the engine is a ticking time bomb to blow up. When it first starts happening, you do not notice, as you get regular oil changes at the dealership and they never once say that your oil was dangerously low when you brought it in. The problem has been expressed to me by independent service shops as a gdi issue. I called the dealership and they said the only thing they can do is an oil consumption test for $600. The vehicle has not been inspected by the manufacturer. There are no warnings lamps that come up at all, not for low oil or anything.

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Informed Nov 19 of HECU leak resulting in fire even when parked and to park vehicle away from structures. KIA DOES NOT HAVE A REMEDY YET. Spoke with Lupient dealer and they have no idea when available. While I appreciate the notice I find it very disappointing and disturbing that a remedy is not in place especially with holiday traveling in this vehicle.

Car timing failed on the 3.3 and stalled car in the road. This is a very common problem and these need to be fixed. These cars randomly jump timing with no warning what so ever. Kia knew these were an issue and should replace the engine in my car along with everyone else that has this issue. Car is at a shop now with a confirmed jumped timing.

Engine seized again after the last recall and engine replacement leaving me stranded in an intersection and $416 in towing expenses transported to the mechanic and back home when told engine is seized

I have a 2014 Kia Sorento with a 3.3l engine. There was a catastrophic blow of the head gasket that resulted in engine temperatures spiking while driving on the interstate. This led to excessive deceleration and stopping on the side of the interstate. After researching, this is an ongoing problem with this vehicle. It even has a nickname, "Soft Block", from KIA using substandard materials to build their engines. I submitted a complaint against Kia through the NHTSA website on November 10th. Since that time, I have come to realize that Kia has issued a warranty extension for 2016-2017 Kia Sorento's with the 3.3l Lambda engine for cooling leaking and head gasket issues. What would be the process for expanding your open investigation (NHTSA Action Number: PE23019) to include the 2014 and 2015 model years of the Kia Sorento with the 3.3l engine? This is the exact same engine, and these exact same issues are prevalent in these years as well.

paint is pealing on car this is third time kia gave 1,800.00 dollars to have previous pealing paint repaired then pealed again on rear of roof now on drivers side pillar about 1 ft strip blew off cant locate date kia reimbursed me 1st time 2nd time 2022 3rd time 11 5 23

Replaced engine 1/31/23 had open recall per 21v331was not repaired even though they wasn’t suppose to return vehicle according to recall. They said It would be safe to drive.Said they had no remedy to fix they would call me. Few days car stalls alternator was hanging had to replace. They didn’t replace properly. With in a month cars brakes were acting weird took in for diagnostic back brakes no remedy. Call Kia still no parts for recall. Sept 11,23 was pulling off expressway during 5 o'clock traffic my brakes locked up I had no control. Towed to Kia they wanted 75. to look at it then 2700. to fix the brakes. And stated I had no brake fluid. Which was just checked. They said recall did not cover the repairs Neither the engine recall nor the brake, hecu, abs, stability control recall. I contacted Kia they told me they would get back to me. As of Oct.31,23 they had not done any repairs or response from Kia. So I traded my car back to Kia so I would have a vehicle for school and work. I’ve tried to get reimbursement from Kia. For rental car etc. And keep getting the run around. I have towing, rental, and repairs that they are refusing to reimburse me. I drove the recalled vehicle for 9 months and could have been killed myself, my daughter, as well as others. Kia could care less! I traded vehicle 10/31 the recall was cleared on my 2014 Sorento on 11/4 according to Nhtsa.gov 3 days they clear it so they could sell it. I m really disgusted with Kia. I’m out thousands of dollars for their neglect. They couldn’t repair the recall for longer than 9 months for me . But as soon as I trade it to them it’s repaired or they are lying just so they can sell it. Just like when they sold it to me with 2 open recalls without telling me it had them. What do I need to do? Suggestions? I do have more receipts and documents

ENGINE FIRE, NO WARNING, VEHICLE WAS PARKED OUTSIDE AND OFF WHEN IT CAUGHT FIRE

It appears there are numerous people with the same issue with the pearl white paint on the 2014 Kia Sorento, paint bubbling and coming off in chunks. Kia should be ashamed of themselves for doing this to consumers. This is a DEFECT and needs to be rectified immediately. I received quotes for the car to be completely painted and it was from $9,000 to over $12,000. This is more than outrageous. I bought my car BRAND NEW. Cars are very expensive and now my resale value has diminished tremendously. Kia dealership could care less as well as corporate. If it was within the 36,000 miles you might get help, but anything over that, TOO BAD!!! I will NEVER purchase another vehicle from Kia. I wish someone would start a class action lawsuit against Kia because this is immoral to say the least. FINALLY: The car is even worse than the pictures I uploaded for this complaint, and I filed a complaint with Kia and they won't address the problem with the paint. I have all my e-mails with them. I was able to upload some current pictures as well.

The contact owns a 2014 Kia Sorento. The contact stated while driving at approximately 25 MPH and making a turn, the engine seized. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that there was an internal engine failure, connecting rod damage, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The failure mileage was approximately 75,000.

Engine continues to leak oil. Cannot be driven. 2014 Kia Sorento SUV which is under recall for engine fires yet they state her particular vin is not under the recall.

The contact owns a 2014 Kia Sorento. The contact stated that while the engine hood was opened and raised, the hydraulic hood lift struts failed causing the hood to close down onto the contact's right hand. The contact's hand was trapped under the hood for approximately 30 minutes before help arrived. During the incident, the contact sustained a bruised right hand which did not require medical treatment. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 30,000.

Had been getting “BSD” disabled messages while driving on expressway for several months, dealer inspected twice and found nothing. On May 30, 2023 while driving on street rear differential locked not allowing rear wheel rotation for short period ( 2 street blocks ), then resumed operation but with a high pitch squealing. On May 31, 2023 l took vehicle to dealer requesting a full inspection of the differential, mileage at 133367. I was immediately told that the differential is a sealed unit and could not be inspected, but they recommended a transmission force flush, a complete fuel system flush, plus an oil and filter change. I agreed to service, but insisted they needed to test drive vehicle. Dealer called me back same day indicating vehicle ready. We picked up vehicle, $600.93 cost. We were told everything checked out fine. On way home upon entering expressway just a mile away from dealer, rear differential locked up again!! We immediately pulled over to shoulder, Had we been on expressway, our vehicle would have been rear ended ! I called dealer to come pick up vehicle, they sent a tow truck & vehicle was brought back to dealer. Dealer confirmed rear differential was seazed and would have to be replaced. A week later they called to inform us that the front differential/transfer case had also failed and also needed to be replaced. Two weeks later, on June 17, 2023 vehicle repairs were finally completed at cost this time of $7292.60, totaling $7893.53 including initial repair costs. Mileage is now at 138320, and vehicle has once again begun to display “BSD” disabled messages. Differential has been making engagement/disengagement clicking sounds as if their is a lot of backlash/slop between gears.

The engine on my 2014 Kia Sorento has failed. I brought the vehicle in to Bob Sight Kia to have them diagnose the problem. They claimed that when they drained the oil, they only found 3/4 of a quart of oil and for that reason, Kia was denying the claim for a new engine. I find it hard to believe that there was only 3/4 of a quart of oil in the car as we conducted regular maintenance on the vehicle and provided all service records. When I contacted Kia, they stated that they had not received any documentation from Bob Sight Kia, and specifically no technical details why the engine had failed, or provide an estimate for repair costs. In the last three weeks that our Sorento has been at Bob Sight Kia (brought to dealer on 9-9-23), when I call to speak with the service center point of contact, I get his voicemail or someone says he is away from his desk or on leave and nobody responds to my voicemails or emails, even though I have volunteered to provide more information if necessary. There is a Facebook page with 976 followers stating why Kia has denied their claims for replacement of failed defective engines. Fortunately, in my case, I was able to drive the car to the dealership before the engine stopped working but in many cases the engines failed while people were in busy traffic, exposing them to dangerous situations. In my case specifically the engine light started flashing and the vehicle was being very sluggish, struggled to make it up hills and would occasionally stall.

The pearl white paint is coming off the car from just driving the car. It started at 75k miles and now the car is rusting because of it. This white paint is discontinued now but what about the car they used the paint on. It's like this on the hood, sides of the window and the top of the car.

Car was traveling from Atlanta and the speed odometer on the car showed it was dropping then knock noise pull over then I made to exit and check oil Guage the sensor lights never showed when I had picked up the person house I took to said it was crank sensor and started it heard knocking sound and I call NHTSA reported incident and was giving a claim number haven't heard anything since I no its recall on engine cause I had received paperwork that it was and also saw report on news

Catalytic Converter is out and is needing replacement. Dealership offered me $600 off which I accepted, so total repair cost will be $2650 out the door. Problem is the part is on back order until "TBD". Dealership and Kia Consumer Complaints can not give an ETA on when part is supposed to come in. Apparently there is a long list of backorders in Florida and Georgia. Kia is unwilling to work with consumers to cover either a loaner car or the part. If the part was in stock, I would have no issue. Issue is Kia requires this part to be repaired, but not only do they not have in stock, they can't even give me an estimate of when I could possibly get my car back. Their resolution is to have the consumer pay for their own rental car at $45/day until further notice, or I should explore my options for a trade in. If they're doing business this way and not valuing their customer, why would I want to start over? Kia has conducted a recall on Kia Souls for the same issue on 4/15/2022, looks like they need to go ahead and recall the Sorento's as well as there are many consumers in my same situation. So sad that Kia will not work with their customers, they should have parts in stock or readily available to be shipped. And especially if there are many people on backorder, it seems like a growing problem and Kia should be prepared for the influx. As of today, 9/19/2023, Kia Consumer Complaints has stated they have escalated my part, but still can't give me an ETA or will not offer assistance for their short comings.

On 06/23/2023 i went to team Nissan located at 70 Keller st . took it in while purchasing new tires from tire warehouse told me about repairs that needed done that was still under warranty with team Nissan. when i took it to team Nissan they refused my warranty by telling me my car issuer was not any issue that they repaired back in July of 2022 for the amount of over 2thousand dollars. team Nissan lied to me let me leave their shop knowing the dangers just because they did not want to grant my warranty which where brakes outta tie Rodes and rear light INOP charged me 45 for en inspection to deny my warranty. I still can't drive my car because team Nissan wanted me to repay for pairs that was still covered under their own warranty my vehicle only has 120 thousand miles i was still in my year frame and way less than the miles. i prefer to bring in my documents if not i must downmload at another time cant take pic ith desktop

1. Kia sold me the car with open recalls. And did not disclose this. 2. I’m still paying on it and they had to replace the motor on 01/31/23 recall. 3. They again sent the car home with an open recall sc212 because they didn’t have the part to remedy the recall. (Brakes) 4. My brakes went out luckily in the parking lot. 5. Called Kia Customer Service they gave me the run around hung up on me left me on hold 27 minutes first. But I finally spoke to a supervisor and they agreed to have it towed to Mike Shaw Kia were I had purchased the car and who had done all maintenance and recall work. 6. Mile Shaw called me and now wants 75.00 to even look at my car. I have a11 yr old daughter and myself I have to take to school and work. This is a major recall I refuse to jeopardize my child’s life in this vehicle but I cannot afford to pay them anything plus the car payment insurance. And now I’m walking on top of all this.

Engine was replaced in 2021 due to oil consumption issues. After copays and having a rental car for 2 months while waiting for repairs I shelled out about 7k. Now catalytic converter has failed, about one week after last oil change. Extended coverage is just over by mileage according to dealership and unsure if Kia will cover, awaiting response. After researching this issue with my vehicle, I found other owners who had the same issue and suggested it should have been replaced with engine as there was a past recall for this. Others stated that Kia is not covering even though there was a recall. Even if they covered the parts that would help substantially. Car currently at service center at Kia dealership awaiting to see if Kia will assist at good will or cover under the recall.

I have a Kia 2014. Sorento, Snow White mother-of-pearl. In the summer of 2019, I first noticed paint peeling (or what bodyshops call delamination) on the windshield frame. My paint started peeling off in a tiny spot, it looked like a tiny chip of paint the size of a piece of rice, but quickly started flakes all over the body. The dealership says that this is not cover a warranty, since I am not the first owner

At first, I thought it was due to normal wear on the vehicle. And would need a touch of paint job. I started seeing other vehicle with the same areas of paint issues on the road as mines. 2014 Kia Sorento LX - Pearl White paint peeling around windshield and off hood. Bubbles started forming form under paint and paint blisters and peels away quickly in large chunks from vehicle. Went to dealership and they told me paint is only under warranty for 36k miles, but after seeing all the complaints online with white Sorento, I realized there is a problem with KIA paint. However, they suggested calling Kia directly. When calling them they have no recall for this paint issue that has been caused by a defect in the paint that for some reason happens after their 36k miles warranty.Kia neeed to fix this issue.

We bought the car 6 months ago from a dealership and since then the breaks are bad the engine makes this strange noise it always smells like oil is burning. The seat belts don't stay latch and I hr suspension is all over the place.

After work, a severe dust storm hit. I drove to the grocery store and then home (30 miles) in the dust storm. The next morning, as I was driving to work, I heard a weird knocking noise, but no engine lights came on. My car would not start during my lunch break, nor when I got off work. My boyfriend tried to jump it off. When that didn’t work, we traded the battery out since it was still under warranty. That did not work. We went back the next day and checked my oil levels and other fluids - all were good. My boyfriend then hooked up his small code reader which didn’t read any problems. The next day my mom started the car by putting the spare key up to the start button. She took it to Gene Messer Kia about 5 miles away. She said no engine lights came on, but the engine was knocking. Once she turned it off the mechanics were not able to start the car again. They looked over it and said they could not find any reason for my engine to have died. I asked them if it could have been the dust storm. They said no; the engine was well sealed, block was not cracked, oil levels were good, etc. They quoted me $11,521 for a new engine. However, I did not want to pay that because my car was only worth $5,500-7,000 (trade-in verse private sale) according to Kelly Blue Book. I called my insurance and had an inspector come look at it hoping he would be able to say the storm caused the issue and total my car so I could pay off my loan. However, they also could not find a cause for what happened to my engine. We sold it to Peddle.com.

Well my boyfriend and I where getting the car straightened up swept out wiped down and cleaned up and drove it from one part of our yard to the other and we had to finish what we where doing before that so and hour or so later when my. Boy friend went to go finish the car he realized there was smoke coming from the driver's side and opened the front door and the whole front driver seat was on fire so we got it put out and then we realized we needed to get the car as far away from the house as we could as soon as we got the fire out so I found a lid to it on I had to push a release button under the shifter to move it outta park and stear it away from any other houses or objects so we did that and then the lights for the heated seats on the driver's side came on again without the key that I know of being in it or nothen and it just being on fire so we u plugged to battery and called kia and a town truck

Paint is peeling off of my Kia

Car recently hit 103,000 miles and was taken in for its scheduled oil change. Mechanic discovered that only a single quart of oil was left in the engine during the oil change despite regular maintenance. Metal flakes were found in the oil that was removed which points to a similar recall with the engine bearings identified in 2017. However, the VIN of this vehicle is not showing up in the recall list. Mechanic is recommending the engine be replaced in the vehicle.

I bought this 2014 kia sorento about 2 years ago from a small dealer. When I bought it there was minial peeling above my window on my hatch. When I bought my car it was already at 169,000. miles on it. In the last 6 months the paint has rapidly been peeling off on my doors and getting worse on the hatch. My car is currently at 205,866 miles. So in that time it started peeling off in 6 different areas. Over the winter when  the first spot peeled we attempted to cover it up with a car paint in a panic afraid that it was going to rust. Although we noticed that the other spots where the paint is peeling and looks to be bare metal isn't even rusting. The thing is with these spots it wasn't starting with a chip then spreading. These spots were bubbling and then breaking and falling off while on the streets and the highway. We are very confused on why the paint is bubbling up then peeling off. After that inital tear in the bubble it continues to peel from there and get worse. Im afraid to was my car because the amount of the amount of paint that will come off. We also noticed that this wasn't the first time it has happend with my car. Like i said I bought it from a small dealer and after the right spot started peeling we started to take a clsoer look and we could see that some of the spots peeling have been previously covered up and resold. I just want my paint fixed for a mistake the manufaturer made.

In May of 2021 my 2014 Kia Sorrento had major engine problems. I brought it to Myrtle Beach Kia immediately and after 5 months of back and forth and paying for rental vehicles, I was told that they would not cover any repairs due to the Recall! I then paid $8, 663.63 for a repair that was never fully completed. Immediately after receiving vehicle back, check engine light was on. Numerous call to the dealership and I was told dont worry it just needs to cycle through. My vehicle has NEVER been properly serviced by them. I have kept up will all oil changes and maintenance in the meantime. I was told the check engine light codes were PO335 & PO 0018. I have had the Camshaft Bank Sensor and Crankshaft sensor replaced on [XXX] and this vehicle STILL has same check engine light on and is not receiving proper power while driving. I looked up recalls and found that currently recall 21 V331000 is in effect, this recall is a major safety issue especially being that I have 3 children that I drive around in and there may be a fire! I called Myrtle Beach Kia and the earliest they can get me in to service is a month from now, on [XXX]!! I feel that especially after everything I have been put through with this vehicle and the amount of money I have put out, that a loaner car would be offered to me to drive while waiting for them to fix the safety recall. Please contact me at [XXX] or [XXX] and please contact kia to allow a loaner vehicle to be used while waiting almost 1 month for the service. Thank You in advance for hopefully your concern and remedy to this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2014 Kia Sorento. The contact stated that after an oil change and driving approximately 1,200 miles, there was no oil in the engine. The contact stated that there was no visible oil leak. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 153,000.

iT APPEARS MY CAR IS BURNING OIL, THERE IS NO LEAKAGE. I KEEP OIL CHANGES ON A REGULAR BASIS AND NOW CHECKING OIL LEVELS DAILY. IT IS USING 1-1.5 QTS EVERY 2 WEEKS. THIS PROBLEM WAS FOUND WITH LAST OIL CHANGE. MY CAR NOW SEEMS TO SEIZE WHEN TAKING OFF INCONSISTENTLY. I DON'T KNOW IF TWO PROBLEMS ARE CONNECTED. THERE ARE NO WARNING LIGHTS COMING ON. I CONTACTED CARTOWN KIA ABOUT 3 TIMES BY PHONE, LEAVING MESSAGES, AND ONLINE BUT NO RESPONSE.

The contact owns a 2014 Kia Sorento. The contact stated while driving 50 MPH, the vehicle lost motive power, stalled, and shut off. There was no warning light illuminated. The contact was able to safely pull over on the side of roadway. The contact was able to restart the vehicle; however, the vehicle restarted rough, but then started operating normally. The vehicle was taken to the dealer for diagnosis, but no cause for the failure was found. The manufacturer was not contacted. The failure mileage was 41,000. The contact went to the dealer who was going to charge 1hr out of 3hrs, if they found anything wrong with the vehicle. They didn't find anything and released the vehicle to the contact stating they would not take off immobilizer, now and go do what u have to do. The contact stated because of this the vehicle was traded in.

The body of vehicle has paint chipping away in large pieces for no apparent reason. The color is a pearl white

My kia Sorento is severely peeling paint. it comes off in chunks. Since it has starting peeling above the passengers side door, it has not stopped. I saw that several other people have had this complaint and Kia has not fixed it yet. Kia will not agree to fix the paint job. My car has a SWP color on it and won’t stop peeling.

My son was driving the vehicle and was luckily stopped in traffic at a stop light. All of a sudden the RPM's dropped and the engine shut off. The car would not start and had to be pushed to the side of the road in heavy traffic. While waiting for a tow truck, we noticed the engine oil was completely dry. There had been no warning such as oil lights, engine lights, burning oil smells or leaking oil. The oil had just disappeared without warning. After the vehicle was towed to the local KIA dealer, we were told that the engine had seized. This vehicle has been maintained consistently since the day it was bought brand new. We have records from all maintenance that has been done on this vehicle. The local dealer told us it would cost $11,000 to replace the engine. Unfortunately, that was an expense that we could not afford so the car sits in non working order.

On January 8, 2023, my 2014 Kia Sorento burnt up. I was driving down the street when I could see smoke and smell something burning. I stopped the car and got out just in time. It exploded and totally burnt. I have a video but it will not upload.

Engine seized. No check engine lights on. Was driving and it made an awful noise and that was it. We have not drove it since. Took it to our local auto mechanic he refused to touch it. Told us it needed a new engine. We are an hour and half a way from a kia dealership. We can't afford to have ot towed that far. I am making payments on a car that i can not drive. I have called kia many times to see what to do. They said to have it towed to a dealership. We live on a limited income. I keep checking to see if my car is on the recall list it is not but should be. It has done what all the other engines that have been recalled have done.

Kia Corporate Complaint No. [XXX] We bought a used but Kia certified 2014 Kia Sorento with 29K mileage in Jul 2017. Ran great but check engine light came on 3 times. Well before 100K mileage, we took it to dealer service department and we’re advised it was an ‘electrical problem’ that reported a false code. Each time the check engine light was reset. Car ran great except for the false trouble lights. We were told that if the light did not blink, not really a problem. At 120K mileage, we got a code and took car to local garage. Mechanic changed 6 plugs but advised that No. 6 coil may need to be replaced. At 122K miles, 3 weeks ago, we got a solid check engine light but with a serious female voice and pop up screen advising we get to Kia dealer. This time code was run by our local mechanic for clogged catalytic converter. We drove to Kia dealer and they ran code for fouled fuel injector for cost of $1,000. We left car parked at dealer and called Kia USA Corporate in CA. We got a complaint number with assurance Kia would contact us. Nothing in 3 weeks. Local dealer says no recalls of V6 engine but we see reports on line of a known fire problem. We fear driving car should the catalytic converter catch fire. Help! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The Paint above the front windshield is chipping and continues to get worst with rust and paint. I've seen multiple Kia Sorento just like my model with the same issue. My paint began peeling in a tiny spot I thought was a chip from a rock but rapidly began peeling all over. KIA SORENTO SNOW WHITE PAINT PEELING CHIPPING AND DELAMINATION. I believe the ENTIRE kia needs to repainted and fixing one spot is not the solution!! This includes the top of the car and racks on top, Mine are silver and peeling .

The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the contact heard an abnormal knocking sound coming from the engine compartment, and the vehicle inadvertently lost motive power and was only able to accelerate to 30 MPH. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who retrieved DTC code: P1326. After investigation, the contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,800.

Engine control module when it fails vehicle will lose power and drops engine compression causing a danger to other traffic. I was on I-10 on Sunday morning at 60 mi. when all of a sudden it slowed down to 20mi causing other drivers too maneuver around me to avoid from colliding into my SUV. Had engine control module checked out and was advised me to take in to dealer to have it reprogramed or replaced. Either will be an expense I just cant afford replacing it would cost me over 2000.00 and reprograming any where from 200 to 500. If Im not wrong a recall for software added to engine control module was done around 2020 didnt that up.

The low beam headlights are very dim at night time. The inside reflective coating of the projector headlights has deteriorated over time.

UNKNOWN. I WAS DRIVING ON THE HIGHWAY AND THE ENGINE JUST SHUT OFF. WHEN I TRIED TO START IT I COULD NOT. TRIED TO JUMPSTART BUT STILL WOULD NOT START. I HAD IT TOWED TO MY MECHANIC AND HE ADVISED THAT THE ENGINE SEIZED AND THERE IS A RECALL FOR THIS. RECALL #SC 147.

Knocking Sensor Detection. Loud knocking noise associated with flashing check engine light.

The paint is peeling off of the car. My safety is not at risk but this is a serious manufacturer defect. The defect has been confirmed by the dealer but they are now refusing to repair the paint. The pint has been inspected by auto repair shops and it is called delamination where the paint peels off the primer in sheets. There were no warnings but the paint began peeling in 2018.

Paint is flaking off.

Pearl white paint is chipping off in large sizes for over 2 years. Just found out this is a common problem with Kia certain years and this exact paint color

On 5/8/2023 I was driving on the freeway going about 70 to 75 MPH. All of a sudden the car stopped accelerating and the engine just stopped working. I costed somehow to the side of the freeway until a tow truck could arrive. There was no warning, until this happened. Car was running perfect up to this point. By the grace of God, I wasn't hit and no one was hurt. I honestly thought I was going to die and or take others with me. There was quite a bit of traffic and everyone had to swerve out of the way to avoid hitting me. This is a 2014 Kia Sorento that has been well cared for with 140K miles. Now I have no car. Being told I need a new engine that could cost up to $ 10K. This car is not worth that much.

The contact’s son owns a 2014 Kia Sorento. The contact stated that while his son was driving 65 MPH, the vehicle shuddered, and the engine seized. The check engine and the low oil pressure warning lights were illuminated. The contact’s son was able to veer to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the engine had seized and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 91,089.

The paint is chipping significantly in the area on both sides of my windshield and starting to continue down into the rest of the car. I have a snow white car and my research has shown this make, model, year and color has been reported of having the same problems. It really affects the look of the car. This paint chipping has been going on for the last 5 years or so. I purchased this vehicle used but in 2014 and it is a 2014 so I've owned it for 9 years and it continues to get worse and worse.

In December of 2020 my vehicle stalled in the middle of turning. I lost all power and was not able to accelerate. After a tow to my mechanic no reason could be found and vehicle started and ran fine. No check engine or codes displayed. Then in July of 2021 same issue happened. I again had it towed to my mechanic who said it could be the timing but referred me over to my local dealership. At the dealership I was told it was the timing and spent over $4,000 to replace. Two days after picking my vehicle up there was oil all over my garage. Another trip to the dealer where they stated it was a faulty crankshaft seal and no big deal. A month later and I was still having issues. Prior to the work done by KIA I never had oil consumption issues. I was then told to do a combustion clean out which I did. Since then I have been dumping oil into the vehicle. fast forward to April of 2023. While on the interstate the vehicle began to shake and lost all power. After a very expensive tow home and to the dealer the diagnosis was engine failure that they are unable to tell from where specifically and again no check engine or codes displayed. I was quoted $10,000 for an engine replacement for a vehicle I still owed 4,500 on and is not worth as much as the engine

The engine seized up. The issue may be due to a design problem with all Kia engines. Here's what the service technician at the Kia dealership told me: 1) There is a pin on the cam shaft that keeps it in place; 2) Over time it moves, and gets sheared off; 3) When the pin is sheared off, the cam shaft spins out of time; 4) That causes the valves to slam into the pistons and bends the valves; 5) After the valves are bent, the engine has no compression; 6) The engine needs to be replaced or the car needs to be junked. The service tech says he had seen it happen quite a bit with all Kia models. In other words, it's a design flaw. There are other ways to keep the cam shaft in place, which are used by other manufacturers.

I never received any letter from KIA about this recall. I recently found out about this recall when I entered my vehicle VIN on the NHTSA website because the ABS and stability control lights have been on since last week. I called Kia about this (North East Kia at White Plains, NY) on April 24, 2023, and reported this. They said that their system was down or something like that and that they couldn't check for any recalls for my vehicle. I told them about the report from NHTSA, they said it didn't matter because they still need to see it on their system. I pushed for an appointment with service, they gave me one for Friday, April 28, 2023, at 8:30 am. I went there on that date. Oscar (the person in charge of service) told me when I arrived that their system still was with some kind of issue and that they couldn't check my car until they see the recall on their system. So they didn't check my car. I showed him a picture with the ABS and stability control light on in my car. He said they couldn't do anything about it. He just told me that they will call me or email me when their system is back to normal. I am worried that something bad can happen to my car and KIA is not doing anything to fix this recall. Please, help with this. Thank you

Was driving my kia sorrento and check engine light came car was acting as if it wasn't getting any gas took to autozone came bk with 2 codes and pulled out and my car basically powered down in the middle of the street a car almost ran into me...the police had to push my car down a waze so no one would hit me , my car won't start..battery was at good percentage...took it to the shop replaced starter and still nothing won't start..they figured out testing that engine was done for

Engine overheated with no warning, Heater failed, Coolant wouldn't go through the system, replaced the T-stat, and it still continued to overheat with no warning or indication. I was driving with my 2.5year old in the middle of a busy street during the evening. Took it to a repair shop and was told they found coolant in the combustion chamber, and failed head gasket. They had to R7R both cylinder heads, replace the head gaskets, head bolts, t-stat, crank seal, oil pan gasket, timing cover gaskets and seals, Fuel injector - o - rings, fuel seals, fuel pump. They had to rethread and repair the bolts because they stripped. This was all fixed after i had to pay, $7,000. There was no warning lamps messages except for the 1 time overheating.

I have not had my car a year and the seatbelt light came on 2 days ago. I am keeping the services up and all of these things were supposedly passed during the inspection before I purchased my car. Also, the paint is peeling off the car. There are so many cars that has peeling paint when passing. Paint should not peel like that. I've never had this problem with any car I have purchased.

I own a 2014 Kia Sorento that the peeling is rapidly peeling off ( or what the body shops call Delamination ) . My paint began peeling in a tiny spot I thought was a chip from a rock but rapidly began peeling all over. The vehicle is hand wash and the peeling continues, any water pressure continues to peel the paint including natural weather rain conditions. Mileage of vehicle is 113,000. This is very upsetting as you can wash the vehicle weekly or as needed as it would in race the delamination.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at various speeds, there was a knocking sound coming from the engine. While accelerating, the knocking sound became louder. There was no warning light illuminated. The vehicle was taken to an independent mechanic and was informed that the engine might have seized. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 80,000.

After my engine was replaced, due to recall, the airbag light has been on causing check engine light to stay on. In addition to the air bag light, shortly after tlairbag light issue, all other dashboards lights came on and remain on. All buttons and horn on steering wheel don't work. Since they replaced my engine, my AC has never worked again. When I got it back to Houston, it started smelling like was bad so I took to a mechanic. He said gas was spraying everywhere under the hood and I was lucky to be alive. Since the engine replacement it's been a disaster. All worked fine before engine went out and no lights were on.

Hi, I'm dealing with my Kia Sorento SX 2014, rpm and acceleration problems, for over two long years, sometimes shut off itself, some times codes shows up but no all the time, already changed spark plugs, High pressure fuel pump and the connector, two injectors, starter, MAP sensor, etc. My mechanic tell me today that I need to change the wiring harness, so everything is just guessing and spending crazy money, also the dealer don't know the exactly is the problem, already two years with this frustration and still don't know what to do, please I really need a very professional advice in this incredible situation, some of the codes that shows up, if I'm lucky are: P0087, P0506, P2096, P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0133, P0137 and so... but right now all of these disappeared, I read in the NHTSA web site about the problems with engine and electric components reported with this car in this specific year and I'm really worry about my family and my safety while I'm driving this vehicle, please, please, please... I already went to many different mechanic experts (Including the Kia dealership) and still nobody knows what's producing this lack of acceleration in the engine at the time of starting and its subsequent shutdown. Odometer: 200,000 km Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2014 Kia Sorento. The contact stated that while driving 65 MPH, the vehicle decelerated independently, and then failed to respond with the accelerator pedal depressed. The contact veered to the side of the road, and the engine started shaking and knocking. Additionally, the check engine and oil level warning lights remained illuminated. The vehicle was unable to restart and was towed to an independent mechanic to be diagnosed. The contact was informed that the crank shaft sensor needed to be replaced. The contact stated that the knocking sound persisted. The manufacturer was notified of the failure. The failure mileage was approximately 106,000.

I experienced a deceleration when I stepped on the gas pedal to accelerate on the interstate. I was going 65mph at the time. The emission control warning light came on so I pulled off the next exit and called the Kia dealer. I turned around and headed back to take it in for diagnostic service and repair when it started making noises so I pulled off onto an exit and the engine stopped shortly afterwards. I could turn the engine on but it would not go so I called AAA to have it towed to the dealer. The steering was difficult as well. The dealer said the engine needed to be replaced and the clock spring needed to be replaced (air bag warning light was on). This experience was dangerous and I was fortunate not to be in heavy traffic and in an area where there was a safe enough place to pull over. The car had 132,000 mi on it. The engine was replaced with a rebuilt 2014 engine but now the emissions control light just came on - not even a month has passed since replacement. I will take it in tomorrow for a diagnostic.

Doing speed limit of 70 lost power for no reason had 3 mo left 500 minutes from home on vacation towed home thank God was able to get off the free way .Tried getting Kia to fix said since it was 3 .3 engine not 4 cylinder the couldn't fix it.same problem metal in oil and on dip stick see now 2017 3.3 same problem someone going to get hurt or worse now I need a lawyer.left no car and disabled

Delamination of body paint

While I was driving on the highway, my engine suffered a catastrophic failure without any warning. Luckily I was close enough to an exit so I was able to pull off to safety. When I stopped, fluids gushed out of the engine compartment and there was white smoke everywhere. One of the hoses to the engine had completely ruptured. I had the vehicle towed and have had it looked at by three different mechanics who came to the same conclusion - that the engine had seized and needed to be replaced, but they couldn't figure out what caused the failure.

Sensor lights came on detecting problems. 5/7/2022

The paint peeling is seriously dominate in PEARL WHITE and that needs to be addressed!! We have seen peeling in other colors as well. We want this to lead to a investigation.

The car has 107,000 miles on it, and has recently started making a strange noise and it died on 2 separate occasions. I took it to a mechanic, who thought it might need a new engine. I did a little online research and all of these engine problems for Kia Sorento's popped up. I took it to a Kia dealership, to get their view on it. They confirmed it needs a new engine, but that they don't know why. I have changed the oil regularly, and maintained the vehicle properly and I don't know how a car with that few of miles on it can need a new engine, without having an underlying issue.

The contact owns a 2014 Kia Sorento. The contact stated while starting the vehicle, the all-wheel drive (AWD) warning light illuminated. The vehicle was taken to the dealer to be diagnosed, and the dealer stated that the all-wheel drive (AWD) switch was faulty. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 160,000.

Paint is delaminated and pealing off. Paint type Pearl Snow White. After researching online it seems this is happening to hundreds of 2014 Kia Sorentos.

Engine locked up while driving. It just stalled when in motion. Now the engine will not turn over. Mechanic says it has to be replaced.

Engine stalling. While driving to work about 45 minutes away my 2014 Kia Sorento stalled at a light. I put it in park, and it started right up. Coming home from work it stalled again after coming off the bridge in my town along with the check engine light on. Tried to start it and it would start and then stall and was idling really rough. Had it towed to my mechanic he said it was the VVT sensor according to the codes and that I had very little oil. My oil light would also come on way before the time to have the oil changed. He did an oil change and fixed the sensor $140.00 later after picking it up it stalled again on me 6 times. Left it at the mechanic again. $191.00 same codes told me the sensors in the engine had a lot of metal on them. They cleaned the sensors the drove my car for 20 miles no issues. Took my car to work the next day again 45 minutes away from home and it stalled again in the middle of the highway. Had it towed back to the mechanic which cost me $245.00 because with AAA I was already over the allowed miles and tows. If this car needs a new engine, I am not replacing it. Never again buying a Kia!! When I first bought the car a few years later I had received a recall notice about the engine and supposedly the dealership fixed the issue. I really don't think they did anything. Needless to say, I have already spent $450.00 on this car in a matter of 2 weeks. Let's see how much this last repair will be because it will be the last time I fix it. I will not be replacing the engine on this car. I can't afford that or to buy a new car at this time.

Paint on the vehicle is delaminating. Starting on the hood an "A" pillars. It is the snow pearl color and is a wide spread problem.

Vehicle engine shut down while I was driving on the highway situation was very dangerous other vehicles had to take evasive maneuvers in order not to collide with me I was very scared as I had my grand children with me the vehicle is currently at auto nation in keennesses Georgia it is available for inspection there were no warnings or other indications

The contact owns a 2014 Kia Sorento. The contact stated that after starting the vehicle and driving at an undisclosed speed, he heard a knocking sound coming from the engine. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that an unknown fractured part failed; however, the contact stated that the diagnoses was incomplete. The vehicle was not repaired. The dealer was not notified of the failure. The manufacture was not notified of the failure. The failure mileage was approximately 135,000.

During a moderate T-bone collision at the driver rear side quarter panel, the back seat of the vehicle almost immediately was in flame, injuring all three occupants, not fatally, fire originated underneath the rear seat near the refueling port, which had the cap in place.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. Additionally, while driving at undisclosed speeds, the vehicle would hesitate while accelerating with the lights on the instrument panel flickering. The contact also stated that the side mirrors would erroneously move before the vehicle was turned off. The contact stated that while turning the steering wheel in either direction, the steering wheel would forcefully turn in the opposite direction. The vehicle was taken to the local dealer and was serviced, but the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 180,000.

The oil light started to turn on and I still had 2000 miles to go to my next oil change. When we checked, we had no oil in the pan and had to add our own oil. I went to Kia Willowbrook dealership to file a complaint and get my oil changed. I was told that Kia will not do anything for oil consumption or engine replacement unless the engine seizes or stops working. This is telling me that I need to wait until my family is injured in a car accident when my car fails or my car starts on fire in order for Kia to do anything. I was also told, that I will need to get oil changes more frequently. That is the workaround. When I asked if an oil consumption test can be done, I was told that it will not help. This car is a safety risk to myself, my family and the public on the road if this is the advice I am getting from Kia.

I'm still having problems with the engine after replacing it. Have had 1 fender bender, which cost me a lot of money. When it was replaced, I don't believe Kia paid for towing or car rental nor fix the other recall with the brakes. I also get a shock nearly every time I get out of the vehicle. Now facing the problem again after the engine replaced will now be the 3rd time my car needs repair due to engine. HELP!!!

On Saturday, January 21st my Sorento started to make a strange noise. On Sunday, January 22 my check engine light came on. I took my vehicle to my normal mechanic first thing Monday, January 23rd morning. He said the check engine light was on because I needed an oil change. My most recent oil change was just over 3,000 miles ago using synthetic oil. When they performed the oil change they found that there was only a half a quart of oil in the vehicle. My mechanic made me aware of issues that Kia has been having with over consumption of oil and told me to contact the Kia dealership. My Kia ran normally the duration of Monday. Tuesday, January 24th when i went to take my kids to school the vehicle went into limp mode and would not go over 20mph. The Kia dealership is taking no ownership of the issue regarding the over consumption of oil due to the GDI engines. Something needs to be done for all of the people suffering financial hardship due to engine failure not To mention being without a vehicle for an undetermined amount of time.

Paint peeling on hood. Does not look like it came from a stone chip.

The paint (Snow White Pearl) on my Kia Sorento (2014) is peeling off of the drivers side door above window. Mileage of vehicle is 116000. Started on 2/1/23

The Snow white pearl paint on my 2014 Kia Sorento has started de-laminating and peeling. It became noticeable on the driver's side door post, which has peeled and grown to a substantial area since I first noticed it. Smaller areas can also be identified on the back bumper, the hood, and several other panels of the vehicle. The vehicle is available for inspection upon request. The problem has been confirmed by a certified body shop (Caliber Collision in Happy Valley Arizona). Please contact for additional details if needed. Attached photos are of the damage as of 1/30/2023. Paint condition continues to deteriorate and more photos will be available tracking the progression of the de-lamination.

While driving down the road, I heard a loud bang and then the car felt like the wheels were falling off as I was driving. The car's handling was very poor and there was very loud clunking while driving straight or turning. The car was only drivable at very slow speeds due to the sound and poor handling. I have had no other previous issues with the car. I had the car taken to a KIA dealership for evaluation. The dealership told me that the differential had broken in half. The dealership quoted me ~$4500 for the repairs and it was not covered under warranty. I have since bought a new car and the KIA has not been repaired and is available for inspection.

The contact owns a 2014 Kia Sorento. The contact stated while driving and attempting to make a turn, the vehicle temporarily lost motive power. There was no warning light illuminated. The contact stated that the failure reoccurred while driving. The dealer was notified of the failure and informed the contact that the cause of the failure could not be determined since there was no warning light illuminated. The vehicle was taken to an independent mechanic, where the failure could not be duplicated. The contact stated while driving approximately 5 MPH uphill with her daughter in a car seat in the rear seats, the vehicle lost motive power, stalled, and failed to restart. Several unknown warning lights were illuminated. The contact was able to push the vehicle to the front of his residence with the assistance of her husband. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 129,000. The contact stated that other 2014 Kia Sorento vehicles are included in the recall for faulty engines but for some reason their vehicle does not apply.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The vehicle was towed to an independent mechanic, where the thermostat was replaced twice; however, the failure recurred. The contact related the failure to TSB: SC147. The vehicle was not diagnosed or repaired by a dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 21,000.

Constant issue with the 3 doors staying locked. Must manually push on the plastic mechanism to unlock the door from the inside. Using the inside door knob will not unlock the doors which is a major safety hazard. I have taken it to the dealer 3 times and they can not duplicate the issue. It started out happening intermittingly, but now it is constant. The only door that works is the driver side. I took it to a local repair shop and he said it "could" be every door needs a new actuator. Very expensive repair. This should be a recall item ASAP. Low quality product failure. There are no warning lights.

As I was driving vehicle suddenly started knocking and came to a hault. Battery was completely dead and I was no longer able to restart. Repair shop has confirmed engine is no good. My vehicle only has 81,000 miles no understanding how my engine has seized when I have had frequently oil changes. I'm am very frustated.

I dropped my daughter off school, upon leaving and heading toward the freeway, I was unable to accelerate past 20mph, had a vehicle behind me almost hit me and my child because I lost forward acceleration and was unaware and could only use my hazards to signify that something was wrong and I wouldn't be able to make it up the hill. I then turned the vehicle off when I reached a safe place to pull over. Let it sit for 5 min, as this happened last year and was informed it was the throttle body, which was replaced. Upon turning vehicle back on, all seemed well, I drove toward the freeway again amd within 3 minutes the check engine light turned on and I lost power again. Was unable to drive more than 20mph We recently dealt with this exact issue with our 2013 kia Optima and it was due to a recall and they replaced the engine as it was malfunctioning.

I have the Pearl White color and it is peeling off everywhere! My hood is almost completely gone and it’s now starting to chip on the side near the drivers door. It started off as little chips but now it is in clumps. Somebody told me it was delaminating and a ton of other pearl white kia drivers are reporting this.

The contact owns a 2014 Kia Sorento. The contact stated that the check engine warning light was illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 121,461.

Car has around 90,000 miles and is consuming excessive oil. Original Mechanic ran diagnostics and notes that the gaskets are deteriorating and metal shavings are present in the engine, which could cause it to seize. Check engine light has been on, and an error message from the auto diagnostic system came on saying there might be an engine problem. Car is now at the dealer.

Headlight Dim setting are so weak the vehicle over runs the lighting at speeds over 40 mph. Unsafe to drive vehicle on major highways, and on secondary roads where street lighting is sparse, or non existent.

The contact owns a 2014 Kia Sorento. The contact stated that while driving approximately 70 MPH, the vehicle lost motive power and stalled without warning. The contact was able to coast off the nearest exit onto the side of the roadway. The vehicle failed to accelerate and was towed to the dealer to be diagnosed. The contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 67,000.

Headlights continually need replacing. We must replace headlights every few months. We have tried several brands of lights and regardless they go out. We have had all the lights go out at once while driving at night. Cruise control no longer works. I had the clock spring replaced but this did not fix the cruise. Seat warmer Driver side seat warmer no longer engages. When the button is pressed, the indicator light flashes as if it will come on but never does.

The paint is peeling super bad bad it to several dealerships & Maaco and was told this is a defect and to report the problem

The contact owns a 2014 Kia Sorento. The contact stated while driving 25 MPH, the vehicle started stalling with the check engine warning light flashing. The contact was able to pull over and had the vehicle towed to the dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The check engine warning light was reset; however, the failure recurred. The manufacturer was contacted and notified of the failure. The failure mileage was 210,000.

I'm dealing with my Kia Sorento 2014 SX for about two years a bit more, with acceleration problems and sometimes shut off itself when still I'm in D drive and the scary part still on the road with my family, brought theToronto and because isn't codes sometimes they don't know what the problem is, different mechanics also tried and change: high pressure fuel pump, some injectors, spark plugs, starter and nothing of those parts fix my problem, I lived so scare anything come and happen in the highway, in October star showing some codes: P0506, P0087 and in November shows: P2096, P0300, P0301, P0302, P0303, P0304, P0305, P0306, P0137 and again P0087, all this codes are gone and never coming back to the dashboard, please I really need and advise with this apparently mysterious problem, please if you can leave a message to [XXX], [XXX] Thanks and happy new year 2023. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure however, the contact stated that he was left on hold. The failure mileage was approximately 29,000.

Paint is delaminating on both passenger and driver side columns , around windshield, and hood. Paint is peeling after heavy rain and rock impact on freeway. Color:Pearl White. Inspected by autobody shop, state delaminatiom and entire car needs repainting to prevent future issues.

The contact owns a 2014 Kia Sorento. The contact stated while parking the vehicle in a driveway, black smoke was coming out of the vents of the vehicle. Once the contact exited the vehicle, flames started coming from under the hood of the vehicle causing the vehicle to burst into flames. The fire department was able to extinguish the fire and a report was filed. No one was injured. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 144,000.

I have had a lot of issues with my engine. Took it to different shops had crankshaft position sensor changed, coil packs and spark plugs changed several times in consecutive intervals trying to sort out the issues. Multiple diagnosis fees, and am still having issues. Kia said the can’t help me until the code P1326 comes up.

The contact owned a 2014 Kia Sorento. The contact stated that while driving at 30 MPH, the vehicle accelerated to 40 MPH, with the check engine warning light illuminated. The brake pedal was depressed; however, the brakes failed to stop the vehicle. There was smoke coming from underneath the hood, and then flames came from underneath the hood. The parking brake was applied, and the vehicle was able to come to a complete stop. The contact safely exited the vehicle before the vehicle was engulfed in flames. No injuries were sustained, and no medical attention was received. The fire department arrived on the scene and extinguished the fire. Police and fire department reports were filed; however, the fire department was unable to determine the cause of the fire. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 132,000.

I was taking my daughter to school and the car stalled and died I restarted it but it wouldn’t accelerate and I could hear rattling in my engine so it took me a minute but I got it back to my driveway. The Abs and traction control lights where on and low tire. No check engine lights or oil low. I called my friend Jeff who is a mechanic and he came and checked oil and it was a quart low and he said the motor was shot that the blow by when he took the oil cap off he stated it sounded like a wrisp pin loose in my motor I called Kia and they told me I had to have it towed they don’t provide that service. Doesn’t know if I am covered under warranty or not. Even though they’ve done several recalls on my car for things to do with my engine. And yesterday when I looked my car vin # up it said I had a recall. This morning I was gonna print it out and it was gone. Which I found weird. The only people I spoke to was the mechanic where I bought my car and my mechanic friend about there being a recall on my car. So I can’t put my vin # in on Kia’s website it say it doesn’t recognize it. But it recognizes it here on this site. And I’m concerned they are trying to get out of fixing it just by the way the mechanic was talking to me. I bought my car there and I’m still making payments. But their website doesn’t recognize my vin and it’s the Kia dealer I bought my vehicle from? Plus I paid 3200.00 For extended warranty that they state ran out 2 weeks ago. Even though I have two years of payments to go to pay my car off. Isn’t an extended warranty suppose to begin when the manufactures warranty runs out? Not run concurrently with the manufacturer’s?

The cabin of the vehicle filled with gas fumes whilst driving the vehicle on 12/7/2022 through 12/10/2022. The fumes got so bad that myself the driver and passengers all got light headed and had to lower all windows and pull over to the side of the road to exit the vehicle and get some fresh air. The vehicle has not been inspected by a mechanic or associated Kia service department. The dash board ABS light and several other lights came on in the vehicle just before the incidents with the gas fumes started.

The contact owns a 2014 Kia Sorento. The contact stated while pulling out a gas station, the vehicle was making a loud clicking sound and the vehicle would not accelerate as needed. There was no warning light illuminated. The contact checked the oil level and noticed there was no oil in the engine. The vehicle was not diagnosed. The dealer was contacted and notified of the failure but offered no assistance. The manufacturer was contacted and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 153,007.

The contact owns a 2014 Kia Sorento. The contact received notification of NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

White pearl paint chipping off a garage kept car that was purchased new in 2014

While over taking a tractor the engine looses power with most dash lights going on, I pull over and turn the car off, and finally the car would not start.

2014 KIA Sorento; at 80775 miles the passenger side pillar by the front windshield the Pearl White Paint has peeled off. There was no impact. The paint code is SWP. I see that this is a wide-seen condition of this paint color; Pearl White with the KIA vehicles. I can see other spots on the car that appear to be weak and ready to peel.

Car infotainment center reported a possible engine condition, the next day we brought into dealership fir a full diagnostic of engine, they said it was just low on fluids, after filling up with fluids we left. The next morning, engine seized in middle of road.

My check engine light is still on after having my thermostat and gasket replaced for the engine cooling system. My mechanic looked up the information online and saw that there is a recall for this issue for 2014 Kia Sorentos. When I called my local dealership they said the recall does not cover my VIN number. It would seem that recall reference # 17V224000 needs to be extended. Thank you.

The contact owns a 2014 Kia Sorento. The contact stated that while operating the vehicle a knocking noise was present coming from the engine compartment with the check engine warning light illuminated. Upon inspection it was discovered that the engine oil level was extremely low; however, no warning light illuminated. The vehicle was taken to the local dealer who performed an oil consumption test and diagnosed that the engine rod bearing, and cylinders were faulty causing permanent damage to the engine and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA Campaign Number 17V224000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 90,000.

The contact owns a 2014 Kia Sorento. The contact stated 35 MPH the contact heard knocking noising from the vehicle, the contact felt an explosion coming from under the vehicle and a black cloud came from under the vehicle and no warning light illuminated. The contact was able to pull over and examined the vehicle and saw apart of piston coming out the vehicle. The vehicle was towed to the dealer, and they stated that the vehicle needed a new engine. The vehicle was not repaired. The manufacturer was contacted, and they stated that the vehicle was not under the recall NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING). The failure mileage 111,000.

Paint chipping Delamination On the pillar of the suv! I painted once on the driver side now the passenger side is peeling. Defective

Began in august as a minor paint chip to rain. Has continued to progress and flake off more, to now triple the size within three months on the drive side door panel. Chipping has now began on the hood as well. Was informed that this is paint delamination due to poor adhesion of paint.

I started experiencing miscellaneous electrical issues and occasional poor acceleration. Engine/ABS/tire pressure/etc. warning lights would come and go indicating random problems; transmission solenoid was a common code but I did not initially have transmission problems. Radio/backup camera had intermittent problems with not powering on. Normal headlights stopped working and only high beams would function even after replacing bulbs and checking fuses. Problems got worse and the car would sometimes lurch strongly with a clunking sound and be stuck in 3rd gear "limp mode", but would randomly drive normally when restarted. I brought it to the dealership when I was experiencing sudden loss of acceleration and couldn't match the flow of traffic. The dealership said a new transmission was required. On replacing the transmission they found that there was a problem with the wiring harness and it would also need to be replaced, doubling the cost of an already expensive repair.

Pearl white Paint defect, paint peeling off entire vehicle.

The paint is delaminating . It is peeling off down to the primer. This is a know problem with Kia. The Kia service manager stated Kia would not make good for the repair stating it has been more the 36 months and the warranty has expired. A heavy rain furthers the peeling. Under the right circumstance in the rain with the peeling sticking to the windshield could cause limited vision during driving and could be hazardous.

It was apparent on 9/17/22 that paint on our 2014 Kia Sorento was peeling off. We thought a piece of paper flew onto the roof. It was actually sheets of paint peeling off the top, back roof. The sheets were so large they could of imparted my vision if they fell into the front or back window. We plan to contact Kia Customer service next.

I HAVE A 2014 KIA SORENTO THE PAINT IS PEALING ON THE PASSENGER SIDE DOOR CLOSE TO WINDSHIELD I SAW WHERE THIS HAS BEEN A PROBLEM IT NEEDS REPAINTING BEFORE IT GETS ANY WORSE WHICH EVERTIME I WASH IT NOW IT GETS BIGGER PLEASE CHECK ON THIS AND SEE IF THERE IS ANYWAY KIA CAN FIX MY CAR IT ONLY HAS 61,345 MILES ON IT AND THIS SHOULD NOT BE HAPPENING I JUST BOUGHT IT 3 MONTHS AGO WITH NO PAINT PROBLEMS

On 2/4/2022 a member of my family was driving the vehicle and the vehicle started making knocking sounds without any warming lights so the car was immediately pulled over. The car was then towed to Homestead auto in Eagan, MN and they told us that the oil pressure switch failed and all of the oil drained out of the car and the engine needed to be replaced. The Kia dealership in Bloomington MN was contacted via phone and they did not have an engine and would not be able to get one for 2-3 months. I then called other auto part and repair places to find an engine and a reasonable bid for the service to replace the engine. The engine was replaced on 2/25/22 by ATR Repair. In April we received a letter from Kia stating that Kia was extending the New Vehicle Limited Warranty coverage for repairs that may be necessary to address an Oil Pressure Switch leak in 2014-2018 MY Sorento vehicles from 5 years/60,000 miles to 15 years/150,000 miles. We then submitted all of the invoices, inspection notes form the Kia dealership in Inver Grove Heights, and credit card statements proving payment to Kia with a claim request for reimbursement for the engine replacement in the amount of $8,519. The request was denied in August. Not only is the situation of the oil draining out of the car without warning extremely dangerous, the financial impact to our family is also significant and unjust.

My 2014 KIA Sorento has paint peeling off in sheets. It started in 2017 when the car was only 4 years old. The dealership admitted that they knew it was a defect in the paint but refused to fix it because it was past the warranty date. I've heard that many other KIA owners are having the same issue, particularly with the Pearl White paint. I believe KIA should issue a recall and fix this known defect.

Driving through town on the way to take my daughter to school, the car suddenly lost power without warning. The engine seized and the car would no longer accelerate. There were no warning lights on the dash. The engine light came on after I was able to pull the car into a parking lot.

Airbag sign came on my dashboard

My Kia Sorento while parked in front of house caught fire and burned, Total loss.

Use’s oil one quart every 1000 miles or less. 124.000 miles no smoke or leaks. Kia knows about it but no recall.

I was driving and my car started acting like it was stalling out. I pulled over and put it in park and turned off the engine. I tried to restart, didnt restart. Let it sit a minute, and tried to restart again, it did. I drove straight back home about 2 miles away and didn't drive it further. There were no indicator lights on, so we had no idea what had just happened. My husband checked the oil, everything was ok. Drove it a few days later, was driving around just fine for about 30 minutes, then the same thing happened, I heard a clanking/stalling noise coming from the engine, and it was stalling out. Thankfully, I was able to pull over to a residential street and had to get it towed to my mechanic. Again, NO senor lights were on. My mechanic looked at it, and was baffled, because he said basically my engine is shot. I have always maintained my vehicle with oil changes, and tune-ups, and everything else, there were no indicator lights telling me something was wrong. I am completely upset and baffled at how my motor just stops working for no reason at all!

The oil in my car is disappearing biweekly. I have to fill my car up with oil almost every two week or it will make a horrible grinding noise in the engine. The oil isn’t leaking any where and I don’t think it’s burning because I don’t smell it when the car is running. I took it to my dealership where I get my oil changed they said they don’t know what the problem is and if I wanted it to be checked they were gonna charge me $700+ just to look and see why it’s disappearing. They then proceeded to tell me to let all of the oil drain and run the car until it dies and then put oil in it before it gets towed. This is a huge safety hazard because I have done some research and people who unknowingly had the same problem, had their engine catch on fire or their car would seize on them. I travel a lot and that would be a major hazard for people around me if my car were to catch fire or seize on the highway. There are no warning labels that will pop up to notify me my oil is low the grinding noise I hear in my engine is the only thing that lets me know I need to fill my car back up with oil. The oil disappearing started in October 2021 I have gone to two different mechanics and they told me they don’t know what is wrong unless they take apart the whole engine. I feel with as many people as I have read online about having the same issue there should be a way to know what is wrong without having to take apart the whole engine. I would opt to get a new car, but I am a college student and am currently paying on student loans so a new car is not an option right now for me.

We have a 2014 Kia Sorento SLX Pearl white and the paint first started coming off in the front on the hood and bumper cover which we had repaired for a ridiculous amount of money. The body shop said it would be cheaper to just order a new bumper cover and paint it instead of stripping away all the paint on the old one and then painting due to the amount of labor hours required to do so. I have the bill. Then It started coming off around the door/pillar area on the driver side which we then paid again to have repaired. Now as of this week a large piece of pain has just peaked away around the size of a dollar bill on the passenger side pillar above where the door closes into. This is ridiculous that for no reason the paint is just coming off in large sections without any manipulation at all. If it's not fixed( whole vehicle being painted) the paint is just going to keep coming off until their is nothing but bare metal. I should not have to keep having all these place repaired and matched up each time more comes off. Kia should be responsible for getting this repaired.

The component that malfunctioned was the steering wheel. The steering wheel locked up while driving. The problem has not been reproduced by the dealer or independent service. We have taken in to the dealership 2 times already and they cannot find any error codes from the event. Therefore, they say the car has no issues. The problem has not been inspected by manufacture, police, insurance or others. There were no warning signs before it happened. There were small glitches that we noticed on the monitor prior to the incident occurring but no check engine lights turned on. When the event occurred all warning lights turned on and the computer system wanted to shut off the car while drive mode.

1) After a period of approximately a month following an oil change I am losing oil. I constantly am having to replace / add oil. About a quart every 3000 to 3500 miles. I have been unable to detect any leaks nor do I think the head gasket is blown - no smoke in other words. Yes there is a oil low warning light that illuminates. and the other major issue is... 2) I have paint peeling off my car a 2014 Kia Sorento pearl white in color. It is peeling off the window angles on the front doors. I believe firemen refer to these as the A-posts. It is also peeling across the front top where the front windshield meets with the top of the cabin. It is also peeling across the front hood where the hood meets the grill. I have approximately 109k miles on the car at this writing.

We have 2014 Kia Sorento SLX V6 GDI with 110,000 miles. My daughter was driving and suddenly, the engine started to-make some noise and the Kia broke down and stopped in the middle of a busy highway. She was able to coast to the side of the road and the engined died. The engine starts but there is many clicking noises inside the engine. My mechanic says the engine failed and the car needs a new engine. I asked the Kia NJ dealer and they said the recall is only for the 4 cylinders, and that my car is not covered. The dealer said they'll fix it for $7,000. What a scam!! As I read all the complaints, our Kia V6 engine had that same issues everyone is complaining about. There are many complains with the V6 engine around 100k miles, not just the 4 cylinder. Why didnt the settlement include ALL engines that fail for the same reason, bad manufacturing. What can we do have Kia take this issue seriously? How can I force Kia to replace the bad engines? What can I do ??

Several spots of paint peeling off of the vehicle, all mainly around the windshield area on the top and sides as well as a few spots on the hood

The paint is pealing around the front door pillars, on the hood and on top in the back of the car. The paint has started to bubble on both sides of the car just behind the back doors. In the attached pictures I try to point out several of them but not all. I have seen so many Kia's with the same peeling issues around town and online.

SNOW WHITE PEARL PAINT PEELING FROM LEFT AND RIGHT HINGE PILLARS.

The white paint on my car started with a tiny chip within the last year for no reason (there wasn’t a scratch or dent) and has turned into a large area above my windshield that is rusting. Repair and repainting will require removal of the windshield and thousands of dollars.

There is a latent defect in the paint from the manufacturer. It is available for inspection upon request. I first started noticing the paint falling off from the vehicle somewhere between 01/2019 and 04/2019. It has spread across considerable parts of the hood and is also starting to fall off in multiple other areas including the roof.

Was driving down the road and my car started to make a weird nise then just shut off. Was ot able to get it to run after.

I have taken my truck for repair for shacking/rattling when put truck on drive its more louder all they say they didnt find any issue what else can i do if they don't want to fix my truck.

2014 Kia Sorento in Snow White Pearl. PAINT FAILURE The paint is rapidly delaminating from the hood and rails, as well and new areas on the back of the vehicle. The bare metal is exposed. It is beginning to rust. This began in 2019 at around 80k miles. I've reported it to 3 different dealerships and all have dismissed my complaints, citing the expired factory warranty. This is a known issue and Kia is not addressing it.

My son was driving, heard a knocking noise. The engine ceased and he lost steering. Luckily he avoided an accident. A recall is out on 2014 Kia Sorento with 2.4L engines. My car is a 3.3L DOHC 24v. No recall but plenty of complaints. My mechanic told me I need a new engine. i left a message with Battleground Kia last week with no response. The engine and power steering lights were on after the incident

The body is experiencing rapid delamination and paint pealing. The paint color is pearl white. The problem began in May 2019. At first, the roof began to peal and now the a-post is pealing on the driver's side. It leaves the bare metal exposed.

Bought this vehicle on 10/18/2017 it had 93,675 miles on it. As soon as it reached 100K it began to burn oil extremely quickly!!! It needs a new Engine, which KIA should have to replace!!!

The contact owns a 2014 Kia Sorento. The contact stated upon starting the vehicle and depressing the accelerator pedal, the engine emitted abnormal rattling sounds. The contact noticed smoke coming out of the exhaust. There was no warning light illuminated. The contact stated upon verifying the engine oil level, he noticed that it was significantly low. The contact refilled oil in the vehicle. However, the oil level was significantly lower two days later. The contact was able to drive the vehicle. However, the failure had been reoccurring and the vehicle was overheating. The contact an independent mechanic diagnosed that oil was leaking through the engine and out of the exhaust pipe. The contact diagnosed that the failure was associated to Kia Technical Service Bulletin Number: SC147. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.

Paint is peeling around front window. Sounds like this is happening a lot.

Paint delamination at multiple locations from manufacturing defect(s) not man made or acts of nature damage

The contact's wife owns a 2014 Kia Sorento. The contact stated that while his wife was at a complete stop, the vehicle stalled upon the depression of the accelerator pedal with the check engine warning light illuminated. The contact also stated that an abnormal knocking sound was coming from the vehicle. The contact stated that his wife and daughter were able to push the vehicle into an abandoned parking lot and the vehicle was towed to an independent mechanic. The mechanic discovered that the vehicle was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle was then towed to the dealer where it remained in their possession unrepaired. The contact notified the manufacturer and was informed that the recall would not be honored. The vehicle was not repaired. The failure mileage was approximately 166,000.

I have a 2014 white/pearl Kia Sorento and the paint is peeling off. I took it to a shop and was told that it is delamination and that's why the paint is peeling off. It started off looking like a rock chip but it is steadily peeling off.

Purchased 2014 Pearl White KIA Sorento LX 4/2014. 4/2017 - paint bubbled and chipped on left A pillar. Dealer repaired paint under warranty. 12/2018 - paint continued to bubble and chip on hood and roof. Took to dealer but told would not cover under warranty. Complaint not noted on invoice 7/2020 - paint repaired on left A pillar in 2017 started chipping again. 1/2022 - 13"x3.5" paint section on right A pillar came off. Paint chipping on roof racks. 6/2022 - right front fender bubble and chip. Dealer/Service center - Southwest KIA Round Rock has repaired and looked a paint issue as noted above. The areas where the paint has chipped and not repaired by KIA is rusting due to metal exposure to environmental elements. The rust will weaken the body of the vehicle if not repaired immediately. No warning or messages for this problem.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated. Additionally, the vehicle consumed an excessive amount of engine oil. The contact stated that 3 quarts of oil needed to be added every 500 miles. The vehicle was taken to the dealer; however, the dealer could not duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.

Multiple electrical issues throughout the car that come and go. The door locks will stop operating when using the key FOB and lock/unlock switch on the driver and passenger doors, the only way to unlock them is manually. Window operating switch at all four doors stops working. The control buttons on the steering wheel are malfunctioning (volume up button decreases volume, volume down button activates voice control). Car stereo will call phone contacts via bluetooth without prompting. Had front and rear brakes replaced in April. There was shaking from the passenger side when brakes were depressed. Had brakes rechecked and it was determined the rotors need to be turned. Had the mechanic complete the repair. Now, in July, the brakes sound as though they need to be replaced (again) and the shaking has gotten worse. Will be taking to another mechanic. I have not had the electrical problems reproduced or confirmed by a dealer or service center yet. Vehicle and components have not been inspected. There have been no warning indications prior to or during electrical problems.

Total engine failed at 105000 miles. Rod Bearing Failure is what was the diagnosis. We were complaining since 38000 miles of the engine not sounding right and each time a technician certified by Kia told us that nothing was wrong. It seized up while after a brief stop on the side of a road. Kid and wife were in the car and were able to coast it back to the side of the road out of traffic. Total engine replacement is required and this same type of issue is on the 4 cylinder model of this engine that has been recalled, but not 6 cylinder model.

wasnt notified about recall of hecu til 3 days ago.had Engine replaced due to recall.now my catalytic converters are shot and they want me to pay for them .with all the recalls on parts it was there stuff that caused problems

This vehicle has a GDI motor which causes the oil to burn.

Paint peeling

The pearl white paint is peeling off the vehicle on the hood and all around the windsheild.

Paint peeling left and right sides of front windshield. Front of car.peeling in spots where rocks have hit and left back passenger side large piece paint peeling Started with a very small spec. Continuing to peel

The paint has chipped off in spots all over the vehicle.

1.engine top end knock worn components , oil consumption , loss of power , dies at idle , it is available for inspection the issue is being inspected by an independent service center. no warning icons were present at failure or prior to failure, all fluids were at operating levels. unit had to be retrieved and towed 90 miles to repair facility. 2. brake lights intermittent bulbs have been replaced multiple times sockets are scorched unit has been to dealer multiple times for this issue without lasting resolution.

Paint is chipped and peeling. Snow white pearl.

My wife started to drive the car to lunch and it began to hesitate, jump and lurch. Inspection by a licensed mechanic revealed that the connecting rod in cylinder four came apart and the piston cracked the engine block. This is the same 3.3L V6 engine that Kia has numerous recalls on, affecting over 600,000 vehicles. Although our particular VIN is not listed, I feel this is related to the problems associated with this engine.

The contact owns a 2014 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The failure nearly caused a collision. The vehicle was towed to the dealer where it was diagnosed with engine failure. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

I had 2 HECU repairs done on the vehicle per the recalls. A year after the ABS, Anti Skid and Low tire warning light indicator came on suddenly and there was a "burning odor" noted. I went to the dealership immediately and they were unable to take a look at it for almost 1 week. I took the vehicle to a brake shop and they identified the ABS was on even when the vehicle was turned off. They stated this could cause a fire, but they weren't able to repair as KIA vehicles have require programming when the system is installed/modified. The brake shop strongly encouraged me to remove the fuse for the ABS to decrease the risk of fire, part away from other vehicles and structures--which I agreed to. I made an appointment with the KIA dealer for their next available date...which was 10 days out. At the service desk I explained everything and told them the fuse was not in due to the risk of fire. 1 1/2 hours later they called to tell me the issue was that the fuse was not installed!! I restated what I told them originally...they said they needed the fuse to troubleshoot the issue. They then informed me they did not have any fuses---which seems to be an issue. I called the brake shop and they gave me 2 fuses and I took to the dealer. The dealership evaluated and said the ABS module was defective and since the car was out of warranty, I would need to pay for the repair. I asked about the recall, but was told that KIA would not pay for it. I paid for the part, they ordered it...and the first new ABS was installed and was defective, they ordered a second ABS and it can in defective as well. The 3rd ABS arrived almost 1 week later and fortunately this was good. Since most of our travel is on I-95 or turnpike the ABS could have locked up and caused the vehicle to stop instantly as I have been told. This could have causes a severe accident. Given that 2 new ABS Modules were delivered...this indicates that KIA has a further issue with their brake systems.

ON MY 2014 KIA SORENTO , THE PAINT HAS PEELED, IS PEELING SO BAD, THAT IT IS EMBARASSING TO EVEN DRIVE THE VEHICLE. THIS STARTED ABOUT 4 YEARS AGO . AT THAT TIME, IT STARTED ON THE HOOD, OVER THE DRIVERS SIDE. TOOK IT TO THE KIA PLACE, AND THEY TRIED TO SAY IT WAS BECAUSE THE VANITY LIGHT MIRROR HAD BEEN LEFT ON OVER NIGHT. THE NEXT VISIT WAS WHEN IT WAS PEELING ALL OVER THE CAR. THEY OF COURSE SAID, IT WAS OUT OF WARRANTY. MY CAR HAS ABOUT 75,000 MILES ON IT.

Paint Delamination. Based on my research, a lot of Kia Sorento White Pearl color owners are experiencing paint delamination in a specific location on both sides of the front glass, we are no exception.

I have a Pearl White 2014 Kia Sorrento that I bought used with approximately 50,000 miles from Rick Case Kia in Sunrise, Florida. It has 117,000 miles on it today and multiple parts of the paint that is peeling on the hood and roof. I noticed the first paint defect when I bought it, which was on the roof (This is where to largest peel is now). I didn't think too much about it because it was small. I have had lots of trouble with this vehicle like engine failure and wheel hub failure. Then at around 65,000 miles, I noticed that the roof paint had peeled more to be 2 to 3 inches in size. I then called Wallace Kia in Stuart, FL to request a covered repair and they told me that my paint warranty had expired. Since then the paint has continued to peel with exposed rusted metal with some paint defects to be the size of my hand.

Paint is sliding off vehicle Pearle White drivers side, side window frame & top above window. I see many others have made complaints on those issues. Yes this vehicle is 8 years old, but is kept in a garage in the winter, I have never had a problem with other vehicles like this & have them beyond 10 years.

Vehicle is experiencing paint adhesion failure

Multiple electrical issues throughout the car that come and go. The door locks will stop operating when using the key FOB and lock/unlock switch on the driver and passenger doors, the only way to unlock them is manually. Window operating switch at all four doors stops working. The control buttons on the steering wheel are malfunctioning (volume up button decreases volume, volume down button activates voice control). The digital fuel range number does not match up analog indicator (digital will read ~150miles range, analog will indicate 1/8 full tank). Low-beam headlight bulbs individually burn out well before expected lifetime, I have replaced each one twice in the last six months. All of these issues are available for inspection. Safety is at risk because multiple fluctuating electrical issues could mean a fire risk. I have not had these problems reproduced or confirmed by a dealer or service center yet. Vehicle and components have not been inspected. There have been no warning indications prior to or during electrical problems.

Feb 27, 2022 is when it was observed by this writer. Now questioning what was stated when the SUV was purchased as a CPO in regards to paint. The paint on the car is delaminating. I piece came off and got stuck on the diver side window. Concerned that a piece could come off the SUV and get stuck on the windshield obstructing the drivers visibility.

Paint chipping/flaking off driver side pillar...over 4-5 inches in length

ABS warning light & Traction Control warning light illuminated. Next time vehicle was used, it was found that the ABS hydraulic pump was running continuously and would not turn off even after key was removed from ignition. Pump motor was warm & due to fear of overheating & possibly starting a fire, power was disconnected. After power was restored, ABS pump motor turned on again & would not turn off. Due to unsafe feeling of possible accident, vehicle is being park until repair parts can be obtained & replaced.

Paint is rapidly delaminating and is causing visibility issues for my wife when paint chunks fly off the hood and onto the windshield while driving.

The contact owned a 2014 Kia Sorento. The contact stated that while operating the vehicle a fuel odor was present inside the cabin. Days later while the vehicle was parked with the engine idling smoke and flames were present coming from the engine compartment. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed. The cause of the failure was not determined. A police report was taken at the scene and the vehicle was towed away. The manufacturer was not notified of the failure. The contact indicated the vehicle was previously serviced under a recall in which the engine was replaced. No further information was available. The failure mileage was 124,000.

Driving around 55mph motor locked up pulled over to side of road motor would not turn over

The contact owns a 2014 Kia Sorento. The contact stated while driving 60 MPH, the Anti-lock Braking System (ABS), traction control and TPMS warning lights illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.

We purchased the 2014 kia sorento from a private party on May 12, 2022 and had driven it less than an hour on the highway with the cruise control set when a chirping sound came from the engine, followed by a sound like that of a tiny machine gun and then a big BOOM that shook the entire car. The person following me lost sight of the car because of the huge cloud of amoke making visibility impossible and we almost caused an accident. I do not know if the engine had been replaced as part of the recall but we paid $7500 for the vehicle we drove less than an hour and narrowly missed causing an accident.

Kia Sorento SX Limited 2014 All maintenance done on time/early at Kia dealerships throughout history of ownership. Engine light came on with odd sounds. Took in immediately for repair to the Kia dealership. We have been informed that oil is leaking throughout engine system and cooling system which has also put wear and damage on the transmission. This causes a safety issue because it could cause a fire when driving. Upon further review many of the 2014 Sorentos have had this same issue with low mileage and have ended up catching fire. There was no warning or signs of anything going wrong it just happened. The light and sounds started the next day it was taken in and there was nothing we could do. We are having to sell the vehicle for parts so we can get a new vehicle. Service report is available.

No matter what bulbs you put in the headlights they do not shine bright enough or far enough for you to drive safely at night. We have stopped driving the suv at night because the only way to have enough light to see the road is if they are on bright then they bright light oncoming traffic.

The contact owns a 2014 Kia Sorento. The contact stated while driving approximately 70 MPH, the vehicle stalled without warning. The vehicle was towed to an independent mechanic who informed him of an unknown module that needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 138,000.

Although no warning light, we heard a slight knock with the engine over the course of a couple days, intermittently. Called the dealer to schedule appointment. Very next day knocking significantly louder and undriveable, so had towed. Engine now needs to be replaced at 135,000 miles. Not covering because oil changes done outside of dealership.

On 2/15/22, I accelerated to pass another car while driving home from work. As soon as I accelerated, my car stopped running. I coasted to the next turnoff from a busy street (about 1 block) and stopped at the curb in a residential area. The control panel/dashboard was completely dark, then suddenly lit up again. I tried to start the car but couldn't because I was unable to depress the brake. I waited a few minutes and tried again and a small amount of smoke came out from under the hood. In a minute that went away. At this time, I was very near my house and walked home. When I got there I called the Kia dealership (local) and described what happened. They asked if there had been a 'check engine' or other warning message before this happened and I told them there had not been. I said I guess I would have to have the car towed in to them to see what was wrong. I was told they would call back. While waiting for someone to call back, I walked back to my car. (All of this took less than 10 - 12 minutes.) As I turned the corner I saw police cars and a firetruck where my car was parked. The fire had been put out and there was only a shell of the car left; the entire motor and everything inside was destroyed. Later, my insurance company declared it a total loss. A neighbor saw flames and had called the fire department. There was some damage to the neighbor's yard - grass and shrubbery. The police called a wrecking service to tow the car. It was later picked up by my insurance co. No one was injured, thankfully; but I can only imagine what would have happened if I had made it home and parked in my garage. The local Kia dealership never called back. I called a week or so after this happened and was told they would have someone call me and no one called (again).

I was informed to report the incidence of paint chipping on this form, although it is not a safety risk. From the images I upload you can see 2 years ago (4/23/2020)there were a couple of small areas of paint chipping where the windshield meets the roof of the car. These areas to my knowledge had no previous damage to them. There are/were a couple areas where there were minor dents (not pictured) which over the years began to peel as well. However just in the last few months (mainly over the winter) those small areas and new areas of peeling have started and grown at an enormously fast rate. I'm afraid to bring my car to a car wash now as it may chip more paint away. When doing research about this model and year trying to find out how to fix this problem I found a forum called Kia-forums.com as well as a facebook group all about the snow white pearl peeling and chipping delimitation problem. While not a safety risk, this is a risk of rust becoming a problem and something I'm very concerned about not only because I plan to keep this car for a long while but if I decided to sell it or trade it in my car is now going to sell for less. As an 8 year old car I understand wear and tear is natural but this is not a natural occurrence and I hope Kia will find a way to recall these cars and fix the paint delamination problem.

The paint on my pearl white Sorento began delaminating or peeling off in sheets on the A bars on both sides of my windshield October 2020. Lots of rust beginning as a result. Auto body shop had never seen anything like it. I did not attempt repair bc of expense and uncertainty that a spot repair would be insufficient if it were to continue in other areas. Out of warranty due to age of vehicle.

The contact owns a 2014 Kia Sorento. The contact stated that while his wife was driving and had come to a complete stop, the vehicle stalled upon depression of the accelerator pedal. There was no warning light illuminated. His wife was able to restart the vehicle and pull off to the side of the roadway. The contact was called to the scene, where he was unable to restart the vehicle. Due to the failure, the contact had the vehicle towed to a dealer where the vehicle was diagnosed with engine failure. The manufacturer was notified of the failure and a claim was filed; the claim was later denied. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 105,000.

While driving on the road , sliding sunroof glass just cracked and shattered with loud sound. There was no prior damage to the sunroof nor any debris from the road that hit the car or the sunroof at the time of incident. My daughter was driving the car and was lucky that no she did not get any injuries as the sunroof shade was closed and all the shattered glass fall on the shade and not inside the car and on her face and the body.

I received notice mid August 2021 about recall and warranty repairs that needed to be made to my car. Brought it to the dealer on 8/30/21. On 8/31/21 I was given the car back and told, yes, it needed the repairs but I needed to wait for parts and they'd be in touch. I have heard nothing from KIA, despite complaining to them several times.

I purchased a 2014 Kia Sorento on March 15, 2022. On April 1, 2022, after 2 weeks of normal driving, I was driving the car to the Kia dealership for them to inspect the smell of gasoline fumes, and suddenly, the oil light and engine light turned on, so I pulled over. I saw smoke coming out of the engine so I ran out. Then flames appeared and engulfed the vehicle while I waited for firefighters to arrive. Luckily, no one was hurt. Insurance is currently investigating the cause.

104K miles and motor seized up. Engine oil is fine, all fluids and proper maintenance done. Motor begins ticking as soon as the car is put in drive. Per mechanic the motor is getting ready to blow. I expected more from this vehicle as it has been very properly maintained. No fluids leaked, just lost power and started the moaning and clicking noise.

uncontrolled acceleration

The contact owns a 2014 Kia Sorento. The contact stated while driving 40 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the engine bearing needing to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. Upon investigation, the contact associated the failure with 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 125,000. Consumer was unable to find a dealership to evaluate my engine and determine the source of failure. They have so many KIAs to assess and they have all said they are taking no more vehicles. Consumer did receive a limited warranty extension letter (on 7April22) to 150,000 miles for the oil pressure switch leaking. Vehicle has been losing oil for quite a while now.

My 2014 Kia Sorento needs immediate attention to the following issues. The issues are associated with “open campaigns”. Yet, my specific Kia Sorento isn’t included. I have a bearing wear issue which has made the vehicle unsafe to operate. The car frequently overheats and has a major coolant leak. (17v22400). Also, the high pressure fuel pipe has appeared numerous times on my Mobius Kia Nav system. (18v907000). In addition, my vehicle now has many electronics which are inoperable. For instance, the back up camera, the power windows and steering wheel controls. This could be a result of a hydraulic leak near the electronic controls.(20V51900) There’s an issue with the powertrain. In addition, the right front axle is loose. As a result there’s a considerable loss of power to the wheels. (13V35600).

2014 pearl white Kia sorrento is peeling paint everywhere. It shouldn’t be doing that and it’s an inferior paint that seems to be a major problem.

Engine issues like all the others reported but they state no issues per my vin which the issue so am having is the same as all those other engine issues of same make and years

Pearl white paint is peeling on the hood, roof just above windshield and side molding next to the windshield. Small chips quickly turn into large areas from rain. All areas were small when I purchased the vehicle in Summer of 2021.

Paint is peeling off of door.

03/23/2022 11:06:18 3/23 Yes, I still have concerns and I have told Kia numerous times to email or text me but instead they conveniently call while I'm at work 7am-4pm so I can't answer the phone. Due to the continuous oil burning issue that Kia refuses to fix or address eventhough I have agreed to pay, the mechanic now says there's a knock sensor issue which makes it unsafe to drive. I have reached out to Kia for months now, with still no resolution in sight.. If this case is above your pay grade or administrative power, please direct my case to someone who can assist in a speedy and competent manner. A very disappointed customer. 03/15/2022 12:24:02 3/14, 5th message- car needed to be taken to Goodyear due the following:This is the recall (see attachment) that hasn't been fixed on my Kia Sorento yet which can cause other issues - knock sensor such as the ones (stalling) 3/13. 03/13/2022 18:03:52 4th message 3/13/2022 Interesting never received a Thursday or second call from rep Ronee as promised in a previous email. My senior citizen 2 time cancer survivor mom attempted to drive my car to return it to me in Vegas when an hour out of Tucson it stalled as oil light came on. Previously Royal Kia had promised to put extra oil in car so if this happened again, oil could be put in, no oil was in car. Everyone associated with Kia in this case has consistently been inconsistent not fulfilling promises made, plus me and my family just continued to be in convenience by Kia. Demanding a 1000 mileage a month oil consumption test during a pandemic when I work in North Vegas before service is ridulous, unrealistic, and unsafe. Transparency and assistance would be appreciated, but due to Kia's prior action and incompetence, I'm not hopeful. When calling, usually businesses leave a voice-mail, I have no such record from you. Not a satisfied customer. Pics of docs at https://photos.app.goo.gl/YauPabwvPoXzs7z87

The contact owns a 2014 Kia Sorento. The contact stated while stopping at a red light the vehicle stalled without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that there was no oil in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.

The contact owns a 2014 Kia Sorento. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 20V519000 (Service Brakes, Hydraulic) however, while driving 25 MPH and attempting to make a U-turn, the vehicle stalled inadvertently. There were no warning lights illuminated. The contact was unable to restart the vehicle. The contact pushed the vehicle to the side of the road with the assistance of a bystander. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was then towed to the dealer who diagnosed that the engine needed to be replaced. The dealer sent a claim to the manufacturer and was awaiting a response. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 93,000.

Headlights automatically turn off while driving.

The white paint on this vehicle is delaminating and peeling off in several spots, mostly on the hood door frames and the roof.

After about 59,000 miles I noticed that the paint on my vehicle began to bubble and chip then rapidly began peeling off. Over the years this has gotten progressively worse and has now moved to different parts of the vehicle. I have included images of the vehicle and all of the locations it is peeling. I also included an image of water pooling between the paint and vehicle. This is a great concern as my vehicle is still is continuing to peel and the entire paint job is now compromised and leading to rust and damage to the body. The various parts of the vehicle that are peeling are the roof, the driver and passenger sides above the windows, as well as now the diver's side fender. Pretty soon my entire vehicle is no longer going to be white but rather be rust colored. This is unacceptable and needs to be fixed as this is not normal for a vehicle's paint to peel this quickly and in giant pieces.

CHECK THE AIRBAG WARNING LIGHT If this occurs, Kia’s system is designed to illuminate the airbag warning light on the instrument panel to alert you of a potential problem with your airbag system so that you can have the system inspected and repaired as soon as possible. The passenger’s front airbag is a ‘low risk deployment’ airbag that complies with Federal Motor Vehicle Safety Standard 208, meaning it has a reduced deployment strength for occupants in close proximity to the air bag. Despite being a low risk deployment airbag, if the airbag warning light is illuminated and the vehicle continues to be driven without being repaired, the front passenger airbag will deploy in a frontal impact regardless of whether the seat is occupied or not.

I have to replace the low beam and high beam bulbs several times a year. The low beams are SO dim, I can’t even tell if they are on- forcing me to drive with my bright lights on all the time. The bulbs blow all the time- I have driven without low beams and not none they were blown. The lights are now constantly flickering while driving. Very dangerous.

Side impact collision on driver side rear quarter panel; vehicle consumed by fire; all three passengers received burns; serious burns to passenger in rear seat on driver side, and driver .

2014 sorento- exterior lights very dim. Dangerous and hard to see they go out weirdly often and randomly. replaced lights and driver side turn signals now not working or the led strip lash out as well. Pearl white paint is chipping/peeling on hood and pillars. Emailed kia support have not heard anything back.

Paint is falling off in chunks for no reason. This poses a risk to other drivers who may be negatively impacted by chunks flying off of the vehicle.

The paint started peeling off of my car. My car is almost always parked in my garage, especially since I began working from home in March 2020. It is rarely exposed to the elements. Nothing hit or bumped my car. All of a sudden, a huge patch of paint is missing.

1. My headlights tends to keep going out, I’ve replaced them 3 times since getting the vehicle. The most recent change was a month ago. Also my car keeps making this weird humming/ purring sound which started 3months ago and is very unsettling. I had to get a new engine last February after my car cut off on me and the kids heading to my family out of town.

My paint has been peeling off my car the year after I got it an iwas told to contact Kia by one of my coworkers when I worked for Kia and was told because I own my car I have to pay for it out of pocket and that is not right. It is a defective paint job done on all pearl white kia's. All the paint peels down to primer and they tried to tell me it was from rocks or pebbles and that is false as well it is with all kia's and it needs to be fixed asap.

While pulling into my driveway, my car completely died. Shut off and steering wheel stiffened. Was able to restart it and it presented a check engine light and a knocking noise. Took it to Kia dealership and was told the engine needed to be replaced. I was quoted $15,000 for a new engine/9,000 for used. This repair is not covered in the Kia engine settlement. Vehicle is up to date on maintenance and have proof of prior maintenance. Car was brought into a mechanic within days of the knocking noise and check engine light and now it is not drive-able for fear of engine fire or explosion.

Paint delamination occurring on body of vehicle.

The problem with my car is the peeling of the paint, it started happening in the front hood then it’s on my over my windshield by the roof and on the driver side also peeling never seen this on any car that I’ve ever owned I’ve also seen a lot of Kia‘s on the road with the same problem are you guys doing anything about this problem I’m sure I’m not the first one to report it

The headlights keep blowing. This is not safe nor normal.

For several months I have been adding 1 quart of oil to my 2014 sorento bi-weekly there is no evidence of an external leak, residue or smoke coming out exhaust. When I don’t add the oil the car stalls, shutters and makes sound during acceleration. I have taken in to dealership but they could not see any issues.

Snow White Pearl is peeling after 7 years with only 33200 mileage after a -25 night 12-31-2021 the picture tells it all

The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle overheated without warning. The contact added coolant. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired however, the failure recurred. The check engine warning light was illuminated. The vehicle was taken to another local dealer Nationwide KIA (1600 York Rd, Lutherville-Timonium, MD 21093, (410) 561-9000) where it was diagnosed that the spark plugs needed to be replaced. The contact sent an email to the manufacturer however, they failed to respond. The vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The approximate failure mileage was 115,000.

The contact owns a 2014 Kia Sorento. The contact stated that while driving in the city at an unknown speed, the vehicle shut off without warning. The contact restarted the vehicle and drove home. The contact then drove the vehicle to a dealer where she was informed that the engine block had cracked which resulted in engine failure. The contact stated that prior to the failure, she had maintained pristine care of the vehicle. Additionally, a month prior to the failure, the same dealer informed her that the engine was in great shape after a routine oil change. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 144,688.

The paint began peeling approximately 2 years ago and Kia refused to cover the repair fee.

Paint is peeling on hood, roof and both sides of windshield supports.

Head lamps stopped working on low beams when driving at night, high beams still work, no warnings were indicated and lights still will not work.

The contact owns a 2014 Kia Sorento. The contact stated that after turning on the vehicle the air bag warning light illuminated and remained illuminated. The vehicle was taken to the local dealer and diagnosed with a clockspring failure. The vehicle was repaired however, after several months the failure recurred. The contact took the vehicle back to the local dealer who inspected the vehicle and stated that the clockspring was damaged and needed to be replaced. The contact was informed that the part to repair the vehicle was not available and had to be ordered. The contact was concerned that the failure would recur after replacing the clockspring. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.

Pearl White paint delaminating on A-pillar of vehicle.

THE PAINT IS COMING OFF OF THE VEHICLE. THE PAINT PEELS OFF IS NOT BONDING TO THE METAL AT ALL.. COMES OFF IN SHEETS . RESULTING IN BARE METAL THAT CAN RUST AND CAUSE VEHICLE TO DETERIOATE. VEHICLE IS PEARL WHITE IN COLOR AND THIS SEEMS TO BE AN ON GOING ISSUE WITH THIS COLOR AND THIS MANUFACTUER OF VEHICLES

I was driving on the high way and took an exit. I started to smell something from my car so I turned it off at a stop light. I looked briefly at the dash but no lights where on. Then I saw smoke coming from the hood of my car. So I put my emergency flashers on and got out within seconds of getting out the smoke turned to flames so I called 911. Entire front of my car was in flames and a couple small explosions happend I believe the first one was the air bags but the second sent my hood flying upwards. My entire inside of the car was chard by the time the fire rescue showed up. There was a line of traffic behind me that stretched close to a mile since it was during traffic night. I didn’t have enough time to pull the car over safely without the risks of being inside the car while it had fully ignited. The fire men had to get people and cars away from my car. I don’t know what failed or what happens but the fire started from under the hood. The car is pretty badly burnt so I don’t think there’s a way to examine anything. It is a total loss. Upon googling I’ve noticed a few more reports of Kia 2014 Sorentos catching fire. I don’t know which component caused it so I can’t say if it had been examined at all. It also happens extremely fast and I didn’t have any warning as to a fire breaking out. If I had stayed in the car to drive it to a safe clearing I would have been caught in the blaze. The only light that came on was tier pressure, which had come on a few days prior. No other warning lights came on. Not even during when the smoke appeared. The only thing that warned me was a strange odor right before I saw the smoke.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at 40 - 50 MPH, the vehicle decelerated inadvertently and was shaking. The vehicle lost motive power. The vehicle would not restart. The vehicle was towed to the dealer and diagnosed with an engine failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 143,000.

I have a pearl white 2014 kia sorento with 46000 miles on it and the paint is peeling off my car

The lighting (headlights) on low beam are very poor. We live in a rural area and the lighting supplied by the headlights is very poor, making it hard to see items in the road and curves. Turning a corner and staying on the road can be problematic. The lighting forces driver to drive with high beams on to attain minimally sufficient lighting. The bulbs have been replaced with no increase in forward visibility. I should have reported this earlier, but now I feel unsafe in this vehicle at night and we drive it less. These are projector style and they do not go very far in front of the car. A quick check on the web, of Kia Forums show that this is a common complaint, some have the bulbs going out regularly. The Kia forums also mention changing the bulbs to non DOT approved items and other modifications.

the low beam headlights are so dim it is a safety concern. new bulbs do not help!

The white pearl paint is rapidly chipping off from the roof above the drivers seat. This is a very common and know issue on all Kia Sorento's beginning in 2011 into the latest models with White Pearl paint. There are multiple forum postings and Facebook groups discussing this issue. Separately, all steering wheel control buttons have stopped working (volume, radio tuner, cruise control, etc.). Before the controls completely went out the cruise control was extremely dangerous to use and would speed up on continuously on its own without driver input. Pressing the deceleration button would also make it accelerate if cruise control was set.

Snow pearl white paint is peeling rapidly all around vehicle.

When starting up the vehicle it has a cold start & the cold start can last longer then the vehicle warming up. You can hear the engine components inside while it’s warming up. After staring it up it seems like there is no oil in the vehicle, which it eats oil up which is uncommon

At first, I thought it was due to normal wear on the vehicle. And would need a touch of paint job. I started seeing other vehicle with the same areas of paint issues on the road as mines. 2014 Kia Sorento LX - Pearl White paint peeling around windshield and off hood. Bubbles started forming form under paint and paint blisters and peels away quickly in large chunks from vehicle. Went to dealership and they told me paint is only under warranty for 36k miles, but after seeing all the complaints online with white Sorento, I realized there is a problem with KIA paint. However, they suggested calling Kia directly. When calling them they have no recall for this paint issue that has been caused by a defect in the paint that for some reason happens after their 36k miles warranty.

I own a 2014 Kia Sorento LX and a short time ago, on a drive from NC to FL, the headlights started to fail. One day it was the low beam on the driver side and then it was the high beam on the passenger side. It varied and was random. I would have the bulbs replaced or replace them myself. After time, the "eyelash" went out on one side as well. One evening, driving home, all of the headlights went out and I drove the remaining distance with my hazards on. When I pulled into the driveway, some of the lights came back on. After this, I took it to the dealer and they it was a short and it would cost +/- $2,500 to replace the assembly on both sides. Since then, I have had 3rd parties look over the vehicle and it was always the same answer, "we have no idea of what causes this." The lights have only totally went off 2 or 3 times after the initial time. I have been replacing bulbs on a regular basis and the road does not "light up" without the high beams on, even immediately after changing the bulbs. I have even changed a bulb twice in one day.

Paint is just falling off the vehicle

The contact owns a 2014 Kia Sorento. The contact stated that while operating the vehicle, a knocking noise was present coming from the engine and the engine experienced excessive oil consumption. The local dealer and manufacturer were notified of the failure and an oil consumption test was performed but no failure was identified. The failure mileage was 45,000.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at 30 MPH, there was an abnormal fuel odor detected coming from the vents. The contact pulled over and inspected under the hood of the vehicle and saw that there was a leak coming from the high-pressure fuel pump. The vehicle was taken to the dealer and diagnosed that there was a leak coming from the damaged high-pressure fuel line. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact had an engine replacement under warranty in May 2021. The contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine). The failure mileage was 60,800.

Engine seized on the PA turnpike leaving my daughter stranded. Dealer repair costs 19k to replace an engine. Apparently there is a defect that causes a bearing to fail causing major engine damage. There apparently was a class action lawsuit that was settled for the r act problem that I have but just not for my motor. My motor was last serviced by a Kia dealer.

Car ran out of oil within 4,000 of oil change upon purchasing car. No indicator light came on ever for low or no oil. It cut off at 70 mph on highway. I got on shoulder, turned key off then restarted. Upon doing so every time the car gets to rpm level for gear shift it starts knocking. So if the cars engine is knocking the knock sensor should through service engine light which it did not. I have a) the dealer who rode with me to show him and it started to knock and shut off with him in the car with no check engine light on. Got back to their repair shop to which both mechanics witnessed the engine knocking with no check engine lights (MIL. Malfunction indicator light. Failure)

Paint continues to peel on the hood and a pillars of the vehicle. Issue seems to be common enough that something needs to be done. My vehicle will not pass for a safety inspection once its starts to rust/rot due to the loss of paint. The uploaded quote and pictures is for the a pillar peeling, I put a bug reflector over the hood to try to cover it and stop the peeling.

White pain is chipping off passenger and driver side.

Paint (Snow White Pearl) Delamination on right side A-pillar and center of hood near the grill. A-pillar peeling happened in January 2021. Hood peeling happened in July 2021 during a windy monsoon rainstorm. Both paint issues were fixed at owner's cost.

Pearl white paint is peeling from vehicle from above windshield and along frame.

Pearl White Paint peeling and delamination from multiple areas of vehicle. Began in 2017 with right windshield pillar now both pillars, hood, fenders, doors, hatch all have paint peeling.

We purchased 2014 Kia Sorento, within the first year it began experiencing “Rapid delamination and paint peeling” on the hood, roof and bumper of our Pearl white Kia Sorento. I have talked with the dealership at every visit and have made many complaints to management. We were advised to contact customer service at Kia.

Chunks of my paint have begun rapidly peeling off of my vehicle. This can lead to structural integrity problems as moisture can penetrate and lead to rust and other damage. There hasn’t been any incidents to the vehicle to cause this.

My pearl white paint is chipping off of my 2014 Kia Sorento.

While driving car at normal speeds under normal conditions, ball bearing and connecting rod blew through engine creating a large hole in bottom of engine block, thus,causing entire engine to be blown. There is only 139k miles on vehicle. There is a safety recall for this very reaon on CERTAIN 2014 Kia Sorrentos. That recall is 17V224000. Upon calling Kia customer service, they claimed my vehicle was exempt frim this recall, however, this very issue happened to my well-maintained vehicle.

Engine locked up while driving on expressway. Car would not accelerate and became very difficult to control. One of the recalls stated that "bearings could slip and cause engine to seize up." Driver was able to safely get the car back, but car is disabled. Airport Kia, in Naples, FL where the car was purchased, was notified of the problem and the recall for this specific problem, but have been unwilling to help. If she was unable to control the car, could have killed herself or other drivers. Car has not been inspected because Kia dealership said she must have the car towed to dealership. On a recall problem, dealership should be responsible for the tow, but I feel they are bullying her because she is a 16 year old girl. This happened with no warning.

The contact owns a 2014 Kia Sorento. The contact stated she received a recall notification for NHTSA Campaign Number: 20V519000 (Service Brakes, Hydraulic) however, the dealer inspected the vehicle and informed the contact that the vehicle did not need a recall repair. The contact received a second recall notification from the manufacturer and the vehicle was taken back to the same dealer and the recall repair was completed. The contact stated that the headlights failed to work after the recall repair. The dealer was made aware of the failure and advised the contact that the headlights would work in low light conditions. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 73,918.

While driving alone at night a on dark two lane highway, both low beam headlights went out at the same time leaving me in the frightful and dangerous situation of not being able to see where I was headed. I was however able to safely stop on the side of the road and do some troubleshooting. All the other lights (high beam, turn, parking, fog, etc.) worked perfectly. The instrument panel showed that the low beams were still on. No warning of any type of malfunction was indicated or shown. I have not contacted KIA about the problem yet, but I am sure they are aware of the problem. I have read multiple blogs online and this appears to be a common problem, and has been for a long time, with multiple KIA models and generations. My suspicions are the problem may be in either the multi-position switch, airbag clock spring, or cable harness, or any combination of the three. It is my understanding the fuses and relays for the lights are side related ( all either on LH or RH). I checked fuses and relays even though I find it hard to believe both sides would go bad at the same time, and all were good. There is a long history of this electrical problem in these vehicles that needs to be found and fixed before someone needlessly loses their life. Who knows, maybe someone has already been killed. Lights go out, they go off the road and hit a tree. The instruments would show the headlights are on, but they were not. Now its hard to prove with the head lights totally destroyed.

The contact owns a 2014 Kia Sorento. The contact stated that while operating the vehicle, the traction control, ABS and the tire pressure warning lights remained illuminated. Additionally, while operating the vehicle, the power steering inadvertently deactivated and the steering wheel would become difficult to turn in either direction. During the failure, the power steering, battery, and air bag warning lights were illuminated. The cause of the failures was not determined. The local dealer and manufacturer were both notified of the failures. The failure mileage was 120,000.

Approximately 8 months ago noticed while driving that the headlights didn’t appear to be on while driving with normal low beam lights. High beams worked fine. Replaced both low beam light bulbs with Sylvania standard Kia recommended replacement. 1-2 months later after driving at night, lights still dim. Replaced with $90 Halogen set, still not illuminating road. Took to Kia dealership (where purchased) to have them check lights, said that entire headlight assembly for both lights need replacement for $2,489.00. Aftermarket priced at $335/ea!!! Service manager confirmed apparent problems with burned out headlight assemblies.

Recall notices have been sent to us regarding possible airbag deployment, electrical issues, and now HECU controls and the ABS system. Each time we get a notice, we contact the Kia dealerships in our area for repairs. Every time we have tried to bring in our vehicle for safety recall repairs, the dealership has made it impossible to do so. For example, when we called to make an appointment for one recall notice, we were told that no action was needed unless we heard a loud banging noise coming from the engine. We stated that we heard weird noises but not a loud banging. We were told that the dealership cannot do repairs unless we show evidence of the banging. Also, there have been electrical problems with the car since we bought it – the buttons malfunction, the airbag light is always on, etc. This was not regarded as evidence of need for repairs. For another recall notice, we were told that the repairs could not be completed because they didn't have the parts. We received the Safety Recall Number 21V331 on Friday July 17 and have tried repeatedly to contact Kia of Cerritos in order to make an appointment for repairs. The dealership does not answer their phones in the service department. At 2:30 July 19, I got through to someone in the service department. He said he would make an appointment to complete recall repairs but instead put us on hold and transferred us to a full voicemail box. We are very worried about the safety of our Kia Sorrento. This is our family car. Given the ongoing recalls and history of Kia failing to provide safety repairs, I think this may qualify for the Lemon Law. This recall notice indicates that an engine fire may occur. The airbag light is continuously on. I am concerned for the safety of my family. We do not feel safe. I have contacted KIA Consumer Assistance Center and opened a Case #14271977 but they have failed to reply.

The contact owns a 2014 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle was shaking, and a loud knocking sound was coming from the engine. The contact pulled over on the side of the road and the vehicle loss motive power. The vehicle was towed to the dealer and diagnosed that there was rod bearing wear and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact was relating the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The failure mileage was 123,000.

Pealing paint on roof at windshield and along passenger pillar. Reported same to Kia dealership at which they confirmed the paint pealing is an issue, but they would not repair due to vehicle being outside paint warranty period. There is currently no safety concern, however if the roof at the windshield rusts through, the structural integrity of the vehicle will be compromised.

2014 KIA SORENTO EX was manufactured w/ poor to very low headlights. The required bulb for the standard headlights is the H7 bulb on this vehicle... It is NOT ACCEPTABLE and the driver cannot see with any distance at all and turning is a complete hazard and accident waiting to happen as the lightning is so poor you can't see anything when turning. I have studied, reviewed, read and worked to try and ensure we got the best possible light and there simply is a poor electrical wiring design for this specific vehicle. I adjusted the Headlights UP as far as I could and it still made no difference at all in my viewing field. How could the NHSTA allow KIA to get away with coming to market w/ these POOR Headlights? We have to drive around at night now w/ the High Beams On at all times in order to see properly. That is unacceptable! The Driver should not have to purchase an LED Bright Light Kit and have to Re-Wire the vehicle because of being provided a lightning system that doesn't work and is an extreme danger. KIA should have to recall every single one of these vehicles and provide " sufficient " lighting that meets SAFETY protocols for headlights and the field that is to be illuminated. How is nobody aware of this and why hasn't it been addressed? It's outrageous and I've never heard of any vehicle having to use High Beams to see driving down a straight road let alone in heavy traffic and or or on a winding road. Is anyone listening and or are Safety Standards now a thing of the past. Shame on KIA, they know of the problem and have done NOTHING to correct it. KIA Brake Speed Sensors fail routinely and should also be a RECALLED Item. We've had all of the Brake Speed Sensors fail on the vehicle and now we've had to pay out of our pocket to replace these faulty items. It's ridiculous....they were covered under warranty until 60k but that is NOT sufficient! There has been about three (3) separate recalls for this vehicle relating to brake issues.

During the spring of 2019 the paint above my passenger side window began chipping and peeling. As of 07/23/21 there are now addition spots above the windshield, frame of windshield, and hood that have began to chip and peel. The first area is now rusting and I am unable to get a carwash without having big chunks from the roof peel. I did get a quote from a Kia dealership for the paint repair since it is beginning to rust. I will upload that quote.

Kia refused to issue a recall for a known problem & refuses to fix vehicle & reimburse for unnecessary repair costs--have contacted their consumer center many times but they will not address problem--below is initial complaint I made on 06-09-2021, the first of many & all ignored to date: 06/09/2021 06:45:06 I have unnecessarily spent about $1000 replacing original factory equipment that was not faulty/not the problem all because you knew about the problems on the 2014-15 Sorentos but chose not to issue a recall to correct (as told by Master Tech at the local dealership)! Labor & parts bought/replaced: alternator, starter, relays. A few mths ago vehicle would start up fine on 1st drive of the day but after 1st stop of the day (as little as 5 mins!)vehicle would not even attempt to start up again! This happened multiple times & I found myself stranded in an essentially still new vehicle (note low miles for a 7 yr old vehicle)! All in all I replaced the above mentioned parts but problem continued so finally took it in to dealership for diagnosis, which they found no codes or problems! A service mgr mentioned that Nissan had similar problems (but they issued recalls unlike Kia!) where the frequencies would interact/interfere with those of neon stop lights??? Cars would simply shut down on the road/busy intersections--danger!!! I noticed that this happened most when I am at my mail center which is close to a medical clinic & at the bank--both of which have high frequency medical equipment/security systems??? I am a disabled vet on a fixed income & to have spent money unnecessarily when YOU KNEW OF THE PROBLEM & REFUSED TO ISSUE A RECALL you are liable to reimburse me in full for all the money I am out & the emotional/physical distress caused by your product & decisions! FIX MY CAR!

The headlights are so dim that it is extremely dangerous to drive at night. I went and bought the $50 bulbs and it still looked like I didn’t turn my lights on. It looks like I drive with candlelight. Also the bulbs burn out about 3-4 months.

Low beam head lights stop working . Bulb needs replacement every few months.

The pearl white paint is peeling severely off the body. It is falling off in huge pieces.

The contact owns a 2014 Kia Sorento. The contact stated that the vehicle needed a jumpstart for the vehicle to start-up on several occasions. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

The contact owns a 2014 Kia Sorento. The contact stated the while driving at unknown speeds the brake pedal was applied but, it depressed to the floorboard happened several times and crashed into an oak tree on his property. The contact engaged the emergency brake to stop the vehicle. Additionally, while driving he crashed into a yellow pole post on another occasion. There were no warning lights illuminated. There were no reported injuries, air bag deployment, fire, or police report filed. The vehicle was taken to the local dealer where diagnosed the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 94,463. The contact received notification of NHTSA campaign number: 21V331000(air bags). The contact stated he was concerned about his safety about driving the vehicle. Consumer stated happened again on Oct 3rd when car was started, illumination of malfunction indicator light (MIL) came on as well as Anti Braking System indicator light came on. Brake fluid could leak internally so consumer turned off the car engine. Consumer spoke to manufacture on Oct 4, 2021 regarding case number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

A few months ago I noticed a chip in the white pearl paint of my 2014 KIA Sorrento. Since then, the paint has continued to chip and there is now a big spot on my drivers side panel by the windshield that does not have paint. In addition, I have noticed chips on my hood that will probably do the same thing. I tool my car into a body shop to see if they can repaint it and I was told that this has happened to many KIA's that have the white pearl paint. In addition, I called my local KIA dealer's shop and was told the same thing. He even guessed the color before I could tell him.

Upon driving home from a family road trip, I was flagged down on the highway by a fellow driver saying my car was on fire from under the passenger backseat. There were no warning lights or alarms from the inside of the car, or on the dash. I pulled over and the fire engulfed the engine and soon the whole car. It burnt down to the frame, with absolutely nothing left inside but twisted metal. It was deemed a total loss. The fire inspector and police on the scene believe there was an issue with the electrical system that caused the fire. There is a report available with the Florida Highway Patrol. There are NO active recalls for the vehicle, but I was told by Kia there have been several fires in their 2014 models, including some when the vehicles weren't even on. The car was deemed a total loss and has been released to the insurance inspector and has over $14000 in damages to repair. It will not be repaired. My mother was in the front passenger seat, and my 6 year old son was in the passenger backseat, above where the fire began. Thankfully, we are all uninjured, but there is lasting mental trauma on all three of us.

Color: Pearl white Paint is peeling

Pearl White paint peeling rapidly. Started in a few minor spots (roof) within last two years, now is rapidly peeling around windshield and hood. Although it is garage kept, now rusting in original spots. The quality of paint is horrible.

The paint is chipping all over the vehicle. There has been no damage to the vehicle to warrant the paint peeling

The contact's fiancé owns a 2014 Kia Sorento. The contact stated the vehicle engine had been misfiring and the brake fluid had been leaking onto the fuse block. The vehicle was taken to the dealer, where they had replaced the spark plugs however, the failure continued. The vehicle was taken back to the dealer where it was diagnosed with the fuse box and power relay control was needing to be replaced. The manufacturer was made aware of the failure but did not provide any assistance as a case was opened. The vehicle was not repaired due to the fact that the contact would be responsible for the repair cost. The approximate failure mileage was 126,000.

Big paint chip

My vehicle has a rapid delamination and paint peeling that started. There was not crash and it started over 2020. I have attached an image.

Kia Sorento 2014 is peeling ridiculously! The car is been well kept and maintenance up to date, almost all services at Kia dealership.

After recall repairs their were no warning lights showing and diagnostics always came back clear. Car overheated in RED Hot with no engine alarms or anything. Mechanic stated it’s blown head gaskets

Approx. 38000 miles on vehicle. Approx. 25 miles ago the ABS and the “anti skid” lights came up on the dashboard. Approx. 15 miles ago the TPMS light came on, flashed then steady. (Checked tires at a repair shop, no low tire pressure). I checked my owners manual, not an “urgent” or “immediate” situation, but contact the dealer. Through NHTSA website saw a recall and TSBs for these issues. Kia dealership saying recall isn’t for my vehicle, and the TSBs are not covered under my extended warranty. If these issues are a safety issue, should they not be covered? I just want to document these issues, the Kia dealership (Gettel in Bradenton, Fl) and KIA customer service, if something happens, damages my vehicle or causes, creates an incident I want a record to exist. Am I in danger, are other motorists?

2014 Kia Sorento. Consumer writes seeking reimbursement for vehicles repairs made related to an open recall. *LD

2014 Kia Sorento Paint is peeling off the front of my SUV!!!!!! Consumer stated following issues with vehicle oil leak, e call (emergency calll system), sun roof problem, communication module may be damaged inaccurate vehicle location.*JB

My brake lights won’t go off unless I press the brakes and emergency blinking lights. My vehicle is stalling when I’m driving. It will just start decreasing speed like it’s trying to stop and I can only be doing 40mph. I can’t put in in gear from park if the car is still running. I have to cut it off and turn it back on to change gears and I don’t have to press the brake for it to come back on.

The "snow white pearl" paint has a defect. It peels and chips on its own.

THE CAR STARTED TO SMOKE AND STOPPED RUNNING. THE ENGINE HAS A WHOLE IN IT. THE 2014 4 CYCLINDERS HAVE A RECALL. MINE IS A V6. SURPRISINGLY, A SIMILAR SITUATION JUST OCCURRED WITH MY CO-WORKER'S 2014 V6 SORENTO AS WELL.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PRICE KIA (1390 RICHMOND RD, CHARLOTTESVILLE, VA 22911) WHERE IT WAS DIAGNOSED WITH THE ROD BEARINGS NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 146,000.

ONE DAY I HEARD A CLICKING WHILE DRIVING 65 ON THE HIGHWAY. WHEN I PULLED INTO TOWN AND SLOWED DOWN IT STOPPED. I HAD TO STOP AT A STOP SIGN AND WHEN I STARTED TO GO I HEARD THE CLICKING AGAIN. A COUPLE OF DAYS LATER I WAS ON THE HIGHWAY AGAIN GOING 65, MY ENGINE REDUCED POWER AND MY CHECK ENGINE LIGHT CAME ON AND WAS BLINKING. WHEN I STOPPED THE VEHICLE AT THE STOP SIGN AND STARTED TO GO SO I COULD PULL OUT OF TRAFFIC IT HAD A HARD TIME GETTING POWER TO GO. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. I AM WAITING TO HEAR BACK FROM THEN TO FIGURE OUT THE ISSUE, BUT FROM WHAT I AM READING ONLINE, IT SEEMS KIA HAS ALOT OF ENGINE ISSUES. FINGERS CROSSED ITS UNDER WARRANTY AND IT CAN BE FIXED AS I JUST SPENT $3000.00 6 MONTHS AGO FOR A NEW STRUT AND AN ENTIRE EXHAUST SYSTEM. I ONLY HAVE $129,000 ON THIS VEHICLE. VERY DISAPPOINTING.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED TO PARK AND RESTARTED THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT'S WIFE OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO ENTERPRISE KIA (1509 E. PARK AVE, ENTERPRISE, AL 36330, (334)417-4444) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL.. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

2.4L ENGINE STARTED USING OIL AT 100,000MILES AND REPLACED PCV VALVE AND NO CHANGE. ENGINE NOW AT 120,000 MILES USES MORE OIL. THIS OCCURRED UNDER NORMAL DRIVING CONDITIONS. IT NOW USES 3 QUARTS BETWEEN OIL CHANGES.

MY KIA PEARL WHITE PAINT HAS BEEN BUBBLING AND COMING OFF FOR OVER A YEAR AND A HALF. I ONLY HAVE 40K MILES ON MY CAR AND I AM DEVASTATED. I DO NOT DRIVE MUCH SO THIS HAS HAPPENED SITTING IN MY GARAGE. I HAVE GOTTEN QUOTES AND HAVE BEEN TOLD THE ENTIRE THING NEEDS TO BE REPAINTED WHICH WILL COST WELL OVER $5K AND TAKE OVER 3 WEEKS WITHOUT MY CAR. MY CONCERNS OVER THE YEARS TO KIA HAVE BEEN BRUSHED OFF THAT IT IS MY PROBLEM. PLEASE HELP.

I'VE ONLY HAD MY 2014 KIA SORENTO FOR A YEAR, FROM 2020-2021. I'VE NOTICED THESE PROBLEMS IN THE BEGINNING AND ASSUMED THEY WOULD WORK ITSELF OUT BECAUSE THE DEALER MENTIONED THAT THE CONDITIONS WERE MINOR BUT THEY ONLY PROGRESSED. I'M PUTTING OIL IN THIS VEHICLE EVERY THREE TO FOUR DAYS BECAUSE THE OIL STICK IS CLEAN ( INDICATING NO OIL). THE ENGINE LIGHT HAS ALWAYS BEEN ON. I'VE TAKEN IT TO SEVERAL MECHANICS, INCLUDING THE MECHANIC THAT WORKS DIRECTLY WITH THE DEALERSHIP IN WHICH I PURCHASED THIS VEHICLE. THE ENGINE LIGHT WILL COME BACK AND WHENEVER IT STARTED TO BLINK IT WOULD CAUSE MY VEHICLE TO JERK EXCESSIVELY AND FORCEFULLY WHILE DRIVING ON THE INTERSTATE AND MAIN HIGHWAYS EACH TIME CAUSING THE SPEED TO DECREASE . SAME THING WITH THE AIRBAG INDICATOR LIGHT, IT'S ALWAYS BEEN ON AND I WAS TOLD TO IGNORE IT. AND THE DRIVER SEAT DOES NOT MOVE, I WAS TOLD A SIMPLE SMALL GREEN FUSE (30) WOULD FIX THAT AND I PURCHASED SEVERAL AND EACH TIME THE MECHANIC WOULD INSERT ONE OF THE FUSES, YOU COULD HEAR A POP. I WAS TOLD NOT TO TOUCH IT OR IT COULD START A FIRE (THE FUSE BOX AREA). AS OF TODAY (APRIL 20, 2021) MY 2014 KIA SORENTO STILL HAVE THESE DANGEROUS ISSUES. VERY DANGEROUS AND SOMETHING IS DEFINITELY NOT RIGHT UNDER THE HOOD.

OUT OF NO WHERE PAINT STARTED CHIPPING THEN PEELING OFF ON DRIVER SIDE UPPER PANEL ABOVE WINDOW . THEN IT STARTED TO PEEL OFF ON FRONT END DRIVER SIDE. THE CAR HAS RUST SPOTS AND CHIPS. LOOKS LIKE THE ROOF WILL BE NEXT. THE PAINT IN CONTINUING TO PEEL. IT'S EXTREMELY THIN PAINT AND SEEMS VERY DRY. THE CAR ALSO MOLDS EASILY IN THE TRUNK AREA.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS APPEARED DIM, CAUSING THE CONTACT TO DRIVE WITH THE HI-BEAMS ACTIVATED. THE CONTACT STATED THAT THE HEADLIGHT BULBS WOULD BURN OUT EVERY 4-6 MONTHS. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOE MYERS KIA (16484 NORTHWEST FWY, HOUSTON, TX 77040) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD SOUND AND SAW SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KIA CHULA VISTA (540 AUTO PARK DR, CHULA VISTA, CA 91911) WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE. THE CONSUMER STATED DURING THE INITIAL INSPECTION THERE WAS A HOLE IN THE POWERTRAIN.

WHILE DRIVING ON A CITY STREET AND MAKING A RIGHT HAND TURN MY STEERING WENT OUT IN THE CAR. I COULD NOT TURN THE VEHICLE AT ALL AND COULD ONLY PROCEED STRAIGHT. I CAME REALLY CLOSE TO A HEAD ON COLLISION. I WAS ABLE TO PULL OFF THE ROAD AND STOP THE CAR AND WAIT FOR HELP. THE VEHICLE IS NOT SAFE TO DRIVE AS IT RANDOMLY DOES THIS WITH THE STEERING. OUR MECHANIC STATES THAT IT IS THE ELECTRICAL STEERING THAT HAS TO BE REPLACED IN THE CAR WHICH IS $2,000 +/-. I RESEARCHED AND DO NOT FIND ANY RECALLS CONCERNING THE ELECTRICAL STEERING.

THE PAINT IS PEALING OFF OF THE BODY OF THE CAR IN MULTIPLE LOCATIONS, MOST NOTABLY ON EITHER SIDE OF THE WINDSHIELD. THIS IS CAUSING THE THE BODY TO RUST IN THOSE LOCATIONS WHICH COMPROMISES THE INTEGRITY OF THE VEHICLE.

VEHICLE HAS LARGE CHUNKS OF PAINT THAT FALL OFF AND MAY CAUSE A DRIVING HAZARD FOR OTHERS. THERE ARE MANY REPORTS OF PAINT FALLING OFF PEARL WHITE SORENTO VEHICLES. WHILE THIS IS MAINLY A COSMETIC ISSUE, DEBRIS CAN BE AN ISSUE AS PEOPLE HAVE EXPERIENCED LARGE PAINT CHUNKS BECOMING AIRBORNE FROM THE HOOD AREA.

PAINT ON OUR 2014 WHITE SORENTO PEELED OFF BOTH A PILLARS AND THE ROOF AND WE HAD TO GET THE TOP HALF OF THE CAR REPAINTED. PAINT PEELED ALL THE WAY DOWN TO THE BARE METAL PICTURE I PROVIDED ONLY GOT WORSE FROM THERE AND PEELED ALL THE WAY UP.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD DRAG AND WOULD NOT ACCELERATE WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. THE CONTACT STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE REAR DIFFERENTIAL NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD NOT COVER THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

AROUND FEBRUARY 5TH THE PAINT ON MY PEARLE WHITE 2014 KIA SORENTO STARTED PEELING. AS TIME WENT ON THE PAINT CONTINUED TO FLAKE OFF OF MY CAR ON BOTH PILLARS AND THE HOOD OF MY VEHICLE ALL THE WAY DOWN TO THE BASE OF THE CAR. AS I RESEARCHED THIS DEFECT I CAME ACROSS MANY OTHER CUSTOMERS WITH THE SAME ISSUES AND IN THE EXACT SAME AREAS ON THEIR KIA SORENTO SPECIFICALLY THE 2014 MODEL. THE PAINT CONTINUES TO COME OFF IN THE RAIN, WIND, AND EVEN A SIMPLE CAR WASH.

I WAS DRIVING GOING ABOUT 45 TO 48 MPH ON A MAIN ROAD WITH TRAFFICE FLOWING FASTER THAN ME AND MY CAR JUST SHUT OFF. THE DASH BOARD LIGHTS ALL LID UP. IT WAS A SCARY MOMENT FOR ME AS WHEN I NOTICED AND TRIED TO BREAK A LITTLE THE BRAKES WERE LOCKED AND I COULDN'T BREAK. I HAD TO LET THE CAR ROLL UNTIL IT CAME TO COMPLETE STOP. WHEN IT CAME TO COMPLETE STOP I TURNED THE KEY AND THEN I TRIED TO RESTART THE CAR AND IT WOULD NOT RESTART IT JUST DID A CLICKING NOISE. THE ENGINE SOUNDED HORRIBLE AS IT SMELLED BURNING AND GRINDING METAL PIECES WERE HEARD. I HAVE TAKEN MY CAR SEVERAL TIMES TO THE KIA DEALERSHIP BECUASE MY ENGINE LIGHT WOULD TURN ON AND OFF OR SOMETIMES JUST FLASH AND WOULDN'T COME BACK ON. ALL KIA SAID THAT IT WAS THE MAP SENSOR THAT NEEDED TO BE REPLACED THAT WAS JUNE 18, 2019, AND NOW MY CAR JUST WON'T START.

MY SORENTO HAS STARTED BURNING OIL. IT MAKES A TERRIBLE NOISE WHEN RUNNING. SOMETIMES THE LIGHTS FOR MY BACKUP CAMERA DOESN'T WORK NOR MY RADIO. SOMETIMES THE RADIO IF ON, STATION CAN'T BE CHANGED. IT IS LIKE IT IS IN A FROZEN MODE.

PAINT BUBBLED UP TWICE AFTER RAINY DAYS THEN WOULD GO DOWN AND LOOK NORMAL LIKE IF NOTHING HAD HAPPENED AFTER THE RAIN. A FEW WEEKS LATER THE FRONT MIDDLE SECTION ON MY HOOD STARTED PEELING, DIDN'T THINK MUCH OF IT SINCE IT WASN'T TOO BIG. A COUPLE WEEKS LATER THE SIDE OF MY WINDSHIELD STARTED PEELING THE SAME WAY (WHERE IT WOULD BUBBLE UP AFTER THE RAIN) IT STARTED PEELING OFF WHILE I WAS DRIVING. AT FIRST I THOUGHT IT WAS A PAPER SINCE IT SOUNDED SIMILAR TO WHEN A FLYER IS LEFT ON WINDSHIELD WHILE DRIVING, AFTER GETTING TO MY DESTINATION I NOTICED THAT THE PAINT HAD STARTED PEELING OFF ON THE DRIVER SIDE, NEXT TO THE WINDSHIELD. I STOPPED BY KIA DEALERSHIP TO BE TOLD THAT THIS HAS BEEN HAPPENING TO KIA'S WITH THE SAME PAINT COLOR AND THAT THEY JUST HAD A 2020 CAR THAT WAS GETTING RUST DOTS, THE GUY AT THE DEALERSHIP LOOKED AT MY CAR AND SAID I HAD RUST DOTS IN MY TRUNK DOOR, RIGHT NEXT TO THE SIDES OF THE KIA SIGN. I LOOKED CLOSELY AND HE WAS CORRECT, NOW I'M AFRAID IT WILL START PEELING THERE AS WELL. WHILE THERE THEY CHECKED MY WARRANTY AND WAS TOLD THAT THAT MY PAINT WARRANTY WAS OVER.

MY KIA SORENTO WAS PURCHASED FROM KIA IN 2018 - 1ST - I HAD TO TAKE THE CAR BACK TO CHECK THE REAR BREAKS DUE TO A SHAKING OF THE CAR THAT HAPPENS WHEN GOING OVER 50MPH. THE DRIVER SIDE HEAD LIGHT GOES OUT EVERY COUPLE MONTHS. RECENTLY THE BATTERY LIGHT CAME ONE, AFTER THE BATTERY WAS SWAPPED (THE CAR STILL WOULDN'T POWER ON)- THEY RAN A FEW TESTS AND DISCOVERED AN ELECTRICAL ISSUE. I HAVE TAN MY VIN FOR THE RECALL BUT MY CAR DOESN'T SEEM TO BE ELIGIBLE FOR ANY RECALLS THAT MENTION AN ELECTRICAL ISSUE WITH THE KIA

AUTOMATIC DOOR LOCKS QUIT RESPONDING TO THE REMOTE UNLOCK BUTTON AND ALSO THE INTERIOR SWITCHES. THE ONLY DOOR THAT WORKS WITH THE REMOTE OR ON THE INTERIOR SWITCHES IS THE DRIVER'S DOOR, ALL OTHERS MUST BE OPENED BY CLIMBING INTO THE CAR AND MANUALLY UNLOCKING. I HAVE BEEN TOLD BY THE DEALERSHIP IT IS AN ISSUE WITH A BAD RELAY AND THE ENTIRE UNIT WILL HAVE TO BE REPLACED, COSTING $1500+ TO REPAIR. IN RESEARCHING ONLINE I HAVE FOUND THIS IS A RECURRING ISSUE WITH KIA SORENTO'S MADE IN THE 2014 TIME PERIOD. I FEEL THIS IS A DEFECT AND SHOULD BE RECALLED AND REPAIRED BY KIA AT NO EXPENSE TO OWNERS.

ENGINE IS FAILING AND BURNING EXCESSIVE OIL, NEED OIL CHANGE EVERY 1K MILES. CURRENTLY COMPLYING WITH OIL CONSUMPTION TESTING, HOWEVER SENSORS ARE GOING ON AND I BELIEVE ITS DUE TO EXCESSIVE HEAT EMITTING FROM THE ENGINE. SERVICE ADVISOR SUBMITTED A GOODWILL CLAIM FOR THE ABS, TRACTION CONTROL, TIRE PRESSURE & E-BRAKE SENSORS AND KIA DENIED IT. I JUST PAID OFF MY CAR, WHICH IS IN GREAT CONDITION, AND NEVER HAD THESE ISSUES. KIA JUST KEEPS DOING OIL CHANGES AND TELLING ME TO RETURN EVERY 1K MILES. ALSO HAVING AC ISSUES, I RECENTLY FOUND OUT MY SUCTION HOSE WAS LEAKING AND HAD TO REPLACE IT, AFTER PAYING $160 FOR AC DIAGNOSIS. BROKE DOWN AND PAID $471 (ORIGINALLY $541 BEFORE DISCOUNT) FOR A PLASTIC HOSE AND WAS TOLD IT WOULD TAKE 2-3 DAYS TO GET HERE. ABOUT 27 DAYS LATER, THE PART FINALLY COMES IN, WHILE MY CAR HAPPENED TO BE AT THE DEALERSHIP FOR A WEEK UNEXPECTEDLY. AFTER GETTING 2 OIL CHANGES $140 IN ONE MONTH AND DRIVING FOR THE FIRST 1K MILES AFTER STARTING THE OIL TESTING, I WENT IN AT 8:30AM TO GET AN INSPECTION ON 3/15/21. I WAS INFORMED THAT THEY WOULD NEED TO KEEP MY CAR, AND HAD TO WOUND UP GETTING A RENTAL CAR. ANOTHER $239 I DON'T HAVE. I THEN HAD TO PAY FOR LABOR AND FREON $286. AFTER ALL THE WAITING AND TROUBLE I WENT THROUGH, SUFFERING WITH NO AC IN FL, AND SPENDING A TOTAL OF $1,296; THEY TELL ME AFTER INSTALLING THE PART MY AC COMPRESSOR IS BAD AND IT WOULD COST $905. SO I STILL DON'T HAVE AC! AT THIS POINT, THE ENGINE NEEDS TO BE REPLACED, I WOULD LIKE TO BE REIMBURSED FOR RENTAL EXPENSES WHILE DOING THE OIL TESTING, FUTURE RENTAL/LOANER ACCOMMODATION BECAUSE I KNOW THEY WILL KEEP MY CAR AGAIN, AND ASSISTANCE WITH THE COMPRESSOR AND SENSORS. BEING I PAID FOR AN OVERPRICED HOSE, AND THE ENGINE IS FAILING. NOW SINCE LAST OIL TEST, GAS GAUGE DOES NOT MATCH ELECTRONIC RANGE READING. NOT SURE IF GAS IS FULL OR NOT. WHEN SEATBELT DINGS SPEED GAUGE JUMPS.

PEARL WHITE PAINT IS FLAKING OFF AND HAS DELAMINATED ON THE FRONT, SIDE AND TOP. RUST IS FORMING ON THE FRONT ROOF WHERE THE PAINT HAS FLAKED OFF. THIS ISSUE WITH THE PAINT FLAKING OFF IS AN ONGOING PROBLEM AND HAS BEEN GOING ON FOR OVER 2 YEARS FROM TODAY.

2014 KIA SORENTO. PURCHASED IN AUG 2020 AT 86,000 MILES. I NOTICED A SMALL CHIP ABOVE WINDSHIELD. SALESMAN SAID IT WAS A ROCK. IN JAN 2021 WENT TO WASH VEHICLE WITH A SPRAYER AND LARGE CHUNK OF PAINT CAME OFF HOOD OF VEHICLE.. SMALLER CHIPS APPEARING ABOVE WINDSHIELD NOW ALSO.. BELIEVE THIS PAINT IS DEFECTIVE BY OTHER RESPONSES I'VE SEEN. KIA NEEDS TO ACKNOWLEDGE THIS DEFECT.

ENGINE LOCKED 12/24/19. ENGINE AND PARTS HAS SINCE BEEN DISCONTINUED WHICH HAS MADE IT IMPOSSIBLE TO FIX. MY SORENTO IS STILL IN THE SHOP TIL THIS DAY. THERE'S CURRENTLY A RECALL ON SMALLER KIA SORENTO ENGINES, HOWEVER, NOT MINE YET.

ABS, TRACTION, AND TIRE WARNING LIGHTS ALL COME ON AT SAME TIME, THE TIRE WARNING LIGHT BLINKS FOR A MINUTE OR SO. I CHECKED FOR LOW PRESSURE IN TIRES AND IT WAS NOT THE PROBLEM VEHICLE SEEMS TO FUNCTION FINE NO TRACTION ISSUES NO ABS ISSUES THAT I CAN SEE OR FEEL IN DRIVING, SAW THE RECALL FOR THE AWD BUT MINE IS FWD.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 60 MPH, THE RPM DECREASED TO 0. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT SHE RESTARTED THE VEHICLE AND DROVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER VANDEVERE KIA (328 W. MARKET ST, AKRON, OH 44303, (330) 583-4131) WHERE IT WAS DIAGNOSED WITH NEEDING A MOTOR OIL ADDITIVE ENGINE TREATMENT TO BE PERFORMED. THE VEHICLE HAD THE MOTOR OIL ADDITIVE ENGINE TREATMENT COMPLETED. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE AND THE HAD VEHICLE SERVICED FOR A THIRD TIME ON 3/29/2021. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,791.

PAINT ON A PILLAR ,NEXT TO WINDSHIELD IS COMING OFF. THIS IS HAPPENING WITHOUT AND PRIOR DAMAGE.

I WAS DRIVING UP A HILL AND CAR RAPIDLY LOST POWER. I WAS LUCKY TO GET IT OFF THE ROAD AND INTO A PARKING LOT. I HAD IT TOWED TO KIA. THEY HAVE TOLD ME I NEED A NEW ENGINE, COSTING IN THE RANGE OF $8,000 OR MORE. IT IS A 2014 KIA WITH ONLY 111,000 MILES.

VEHICLE IS 3,000 MILES OVER 100,000 MILE WARRANTY AND OVERHEATED WHILE DRIVING AND WAS DIAGNOSED WITH BLOWN HEAD GASKET.

I OWN A 2014 KIA SORENTO. THERE IS AN OPEN RECALL THAT HAS BEEN GOING ON FOR A WHILE WITH THIS CAR. I TALKED TO MY LOCAL KIA DEALER MONTHS AGO AND THEY SAID THEY WOULD PUT ME ON A WAITLIST TO FIX THE RECALL BECAUSE THEY DIDN'T HAVE THE PARTS. NOW IT'S BEEN A FEW MONTHS AND I'M STILL WAITING. THEY SAY THEY STILL DON'T HAVE THE PARTS. NOW IT'S LEADING TO OTHER PROBLEMS WITH THE ENGINE AND I EVENTUALLY WANT TO SELL THE CAR, BUT NOTHING CAN GET DONE UNTIL THIS RECALL IS FIXED! BECAUSE OF THE RECALL, MY CAR IS AT RISK OF CATCHING ON FIRE SO I CAN'T PARK IN MY GARAGE. IT'S UNSAFE HAVING TO WAIT MONTHS TO GET A RECALL LIKE THIS FIXED!

PEEL HAS STARTED PEELING ON HOOD AND NEAR WINDSHIELD ON DRIVERS SIDE.*DT*JB

MY CAR STOP WORKING WITH NO WARNING AS I WAS DRIVING ON THE HIGHWAY AND I WAS ABOUT TO EXIT AND STOPPED. I HAD TO HAVE IT TOWED TO NEAREST MECHANIC. IT WAS TOOK IT TO TO MECHANIC AND WAS TOLD THAT ENGINE WAS DAMAGED

PAINT DELAMINATION ON DRIVERS SIDE FRONT PILLAR AND HOOD.

I HAVE A 14 KI SORENTO LX THE ELECTRIC SYSTEM FAULTY AND CAUSED MY VEHICLE TO CATCH FIRE IN ONE CABIN NEAR THE GEAR SHIFT THE COMPUTER HAS SHUT DOWN NO LONGER RECOGNIZING THE CHIP AND THE VEHICLE IS FULLY DISABLED.*DT

PEARL PAIN PEELING OFF ALL AROUND THE VEHICLE.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE ANTI-LOCK BRAKES WARNING LIGHT WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPLACED AN UNKNOWN PART HOWEVER, THE FAILURE REOCCURRED. THE CONTACT REFERENCED AN UNKNOWN RECALL RELATED TO THE ABS SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE 116,000.

ON A NUMBER OF OCCASIONS, BOTH HEADLIGHTS ON MY 2014 KIA SORENTO HAVE GONE OUT AT THE SAME TIME. USUALLY IF I OPEN THE HEADLIGHT HOUSING AND TWIST THE LIGHT PLUG THIS WILL CAUSE THE LIGHT TO WORK. BUT OTHER TIMES ONE OF THE TWO LIGHTS WILL BE BURNT OUT. THE ISSUE IS BOTH LIGHTS GO OUT AT THE SAME TIME. I HAVE BROUGHT IT TO THE ATTENTION OF MY LOCAL DEALERSHIP BUT THEY COULD FIND NOTHING WRONG.

MY HEADLIGHTS KEEP BLOWING OUT. I HAVE BEEN CHANGING THEM EVERY 2-4 MONTHS FOR THE PAST YEAR. THEY SUGGESTED I CHECK FOR RECALLS AND NOTHING. THIS COULD BE VERY DANGEROUS AND BUYING HEADLIGHTS EVERY 2-4 MONTHS GETS EXPENSIVE

OPENED PREVIOUS NHTSA ID 11398106. ADDING ADDITIONAL INFO FOR ALL. MAIN ISSUE IS THE PAINT CHIPPING AND MAINLY PEELING SEVERELY ACROSS AND ABOVE WINDSHIELD WITH RUST. OTHER PAINT CHIPPING AROUND VEHICLE ALSO, MINOR. RESEARCH SHOWS THIS HAPPENING TO MAINLY THE 2014 KIA SORENTO SUV WITH (SNOW WHITE PEARL) PAINT COLOR. READ YOUR INFO TAG ON DRIVER SIDE DOOR JAM TO VERIFY. MINE WAS MANUFACTURED AUG/16/13 AT GEORGIA INC. NHTSA HAS ABOUT 105 PAINT COMPLAINTS OUT OF 461 ON THE 2014 KIA SORENTO SUV. I READ MOST UNDER 'STRUCTURE OR OTHER' LISTINGS. THERE IS ALSO A FACEBOOK PAGE FOR ALL TO VIEW AND COMPLAIN FOR 'KIA SORENTO PEARL WHITE PAINT PEELING, CHIPPING AND DELAMINATION'. HOPE THERE IS A LAWYER OUT THERE WHO HAS THIS ISSUE AND CAN FILE A CLASS ACTION SUIT FOR ALL OF US. BECAUSE KIA WON'T TAKE CARE OF THIS ISSUE. HOPEFULLY NHTSA WILL SEE IT AS A ISSUE, MAINLY WHEN THE PEELING OF PAINT AND RUSTING IS OCCURRING AROUND THE WINDSHIELD. THIS JEOPARDIZES THE TIGHT SEAL OF RUBBER HOLDING THE WINDSHIELD IN PLACE. GOD FORBID THE WINDSHIELD DETACHES WHILE DRIVING ON THE HIGHWAY. THANK YOU ALL.

MY PAINT ON MY KIA SORENTO HAS BEEN CHIPPING AWAY. I'VE HAD THIS VEHICLE FOR LESS THAN 2 YEARS, IT STARTED TO CHIP ALITTLE AROUND 8 MONTHS AGO, AND SINCE HAS GOTTEN SO BAD ACROSS ALMOST ALL THE ENTIRE TOP OF THE WINDSHIELD AND SLOWLY STARTING TO CHIP ALL THROUGHOUT THE REST OF MY VEHICLE

EVERY 500 MILES I AM ADDING A QUART OF OIL TO MY 2014 KIA SORENTO. PLUS THE OIL LIGHT IS NOT TURNING ON WHEN THE DIPSTICK IS SHOWING BELOW LOW ON OIL. THERE ARE SEVERAL ONLINE FORUMS THAT HAVE NOTED AS MANY OTHER KIA VEHICLES HAVE HAD THIS ISSUE: SITED REFERENCES: CAR GURUS: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T57466_DS944098?SNTEMLID=5086909646#MSG1125429 KIA FORUM: HTTPS://WWW.KIA-FORUMS.COM/THREADS/2-4-OIL-CONSUMPTION.344078/ MOTOR BISCUIT: HTTPS://WWW.MOTORBISCUIT.COM/A-2016-KIA-SORENTO-OWNER-EXPERIENCED-AN-EXPENSIVE-PROBLEM-AT-THE-WORST-TIME/ I HAVE TAKEN IT IN TO A MECHANIC AND THEY ARE NOT SURE HOW TO ADDRESS THE ISSUE. I ALSO BROUGHT IT TO MEDVED KIA DEALERSHIP IN WHEAT RIDGE COLORADO FOR AN OIL CONSUMPTION TEST, I BROUGHT IT IN EVERY 500 MILES TO CHECK THE OIL CONSUMPTION. AFTER 3000 MILES THE OIL WAS DOWN A TOTAL 2.5 QUARTS. THE DEALERSHIP TOLD US THEY CONTACTED KIA HEADQUARTERS AND SAID THERE IS NOTHING THEY CAN DO UNTIL THERE IS A ENGINE FAILURE, BUT OUR CONCERN IS IF SOMEONE IS UNAWARE OF THE OIL CONSUMPTION (OR IF WE FORGET TO PUT OIL IN OUR CAR AT 500 MILES) ISSUE AND THEIR ENGINE SEIZE ON THE HIGHWAY THIS COULD PUT THEM AND OTHER VEHICLES ON THE HIGHWAY IN A POTENTIAL DANGEROUS OR LIFE THREATENING SITUATION. ADDITIONALLY, THE USER MANUAL STATES (PAGE 7 | 11) UNDER NORMAL CONDITIONS YOU SHOULD CHANGE YOUR OIL EVERY 7500 MILES, THE VEHICLE TAKE 5 QUARTS, SO IF WE WAITED FOR THE 7500 MILES THE ENGINE WOULD SEIZE OR EXPLODE. KIA HAS ISSUED AN EXTENDED WARRANTY FOR ENGINE DEFECTS AND FIRES, BUT IT DOES NOT DETAIL THE OIL CONSUMPTION ISSUE, I THINK THIS SHOULD BE LOOKED INTO AS MANY PEOPLE ARE HAVING THE SAME ISSUE. HERE IS THE EXTENDED WARRANTY LINK: HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2020/KIA-ENGINE-RECALL-EXTENDED-WARRANTY.SHTML THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY 2014 KIA SORENTO'S PEARL WHITE PAINT STARTED DELAMINATING UNEXPECTEDLY. THIS IS COMMON NATION-WIDE FOR KIA VEHICLES, ESPECIALLY THOSE WITH PEARL WHITE PAINT. MY VEHICLE WAS PARKED WHEN I NOTICED THE PAINT HAD PEELED.

PAINT CHIPPING AWAY AND RUST UNDERNEATH. APPEARS LIKE NO PRIMER WAS USED. THIS OCCURRING STILL ABOVE WINDSHIELD AND ACROSS LEFT TO RIGHT OF TOP CABIN, AT LEAST 8' UP. STARTED AS 1-2 SMALL SPOTS. KIA SERVICE BLAMED IT ON BEING HIT BY SOMETHING AND WOULDN'T GO FURTHER IN 12/2019. I TOLD THEM IT WAS FROM WIND SHEAR FROM DRIVING. AT THE TIME CAR HAS JUST OVER 30K, OUT OF PAINT WARRANTY.. NOW IT'S 20 TIMES WORSE. AUTO COLLISION SHOPS AGREED IT'S A PAINT DEFECT. I WENT TO CORPORATE COMPLAINT AND WAS SHOT DOWN SAYING IT'S UP TO LOCAL KIA JUDGMENT. NOT GOOD ENOUGH, HOPE NO ONE ELSE HAS THIS ISSUE WITH PAINT ON THEIR KIA SORRENTO SUV.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND APPROACHING AN INTERSECTION, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO PARK AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO FOR THE VEHICLE TO ACCELERATE. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED WHILE THE SPEED WAS REDUCED. TOM KADLEC KIA (4444 US-52, ROCHESTER, MN 55901, (507) 281-2222) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR THE VEHICLE TO BE DIAGNOSED BUT WAS STILL PENDING. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

KEEP HAVING TO REPLACE HEADLIGHT BULBS AND NOW HEADLIGHTS DON'T WORK AT ALL ! HAD TO DRIVE HOME AT NIGHT WITH ONLY PARKING LIGHTS IN FL KEYS, VERY TERRIFYING AND NOT SAFE AT ALL. PRIOR TO THE LIGHTS NOT WORKING I WOULD HAVE TO REPLACE A BULB AT LEAST EVERY 3 MONTHS, GOT PULLED OVER ONCE BY THE POLICE BECAUSE A HEADLIGHT WAS OUT AND I DIDN'T KNOW IT WAS OUT. I HAD JUST REPLACED IT!

ABS LIGHT WAS GOING ON AND OFF, NOW IS CONSTANTLY ON. THEN TRACTION CONTROL LIGHT GOING ON AND OFF NOW IS CONSTANTLY ON. NOW MY BRAKE LIGHT IS ON. WHEN I START THE CAR THE TIRE LIGHT FLASHES ON AND OFF WHICH CAUSES MY SPEEDOMETER TO GO UP AND DOWN. HEADLIGHTS STOPPED WORKING COMPLETELY AFTER SEVERAL BULB REPLACEMENTS.

I RCV'D A LETTER FROM KIA RE THE HYDRAULIC ELEC CNTROL UNIT THAT IT MAY LEAK FLUID AND RESULT IN A FIRE. LTR DTD OCT 15, '20; RCV'D @ MID NOV. HAVE TRIED TELEPHONIC CONTACT W/LOCAL DEALER MANY TIMES AND GET NOWHERE- NO RETURN CALLS, NO COMMO WHATSOEVER. LTR STATES KIA HAS ADVISED DEALERS TO INSPECT, BUT NO INTEREST FROM VIVA KIA, EL PASO.

A LARGE PORTION OF PAINT ON THE A PILLAR BUBBLED AND CAME OFF. PAINT IS CHIPPING IN OTHER PLACES.

WHEN DRIVING HOME I PULLED INTO MY NEIGHBORHOOD AND STARTED TO SMELL SLIGHT GAS, WHEN I GET TO MY HOUSE A PULLED INTO THE DRIVEWAY SMOKE STARTED COMING FROM UNDER THE HOOD. IN AN ATTEMPT TO OPEN THE HOOD I NOTICED FLAMES COMING FROM UNDER THE CAR. I CALLED 911 AND MY FRIEND WENT TO GET A FIRE EXTINGUISHER. THE FIRE EXTINGUISHER DID NOT WORK AS THE FIRE GREW BIG AND FAST. WHEN THE FIRE DEPARTMENT ARRIVED THE FRONT OF THE CAR WAS COMPLETELY ON FIRE. NO RECENT WORK HAS BEEN DONE OF THE CAR BESIDES REGULAR OIL CHANGES. THE CAR WAS DRIVING PERFECTLY FINE AND NO WARNING LIGHTS OR WEIRD NOISES BEFORE IT CAUGHT FIRE.

I'M THE FIRST AND ONLY OWNER OF A WHITE 2014 KIA SORENTO. THE PAINT IS CHIPPING OFF ON THE HOOD, BUMPER AND DOOR RAIL/COLUMN. AFTER DOING PLENTY OF RESEARCH THIS SEEMS TO BE A COMMON PROBLEM WITH WHITE KIA SORENTOS. ON SOCIAL MEDIA THERE'S A FACEBOOK GROUP (KIA SORENTO PEARL WHITE PAINT PEELING CHIPPING AND DELAMINATION). THIS GROUP IS FILLED WITH HUNDREDS OF KIA OWNERS WHO HAVE THIS ISSUE.

I HAVE BEEN LOCKED OUT OF CAR DUE TO KEYFOB NOT WORKING. I HAVE HAD TROUBLE OOENING THE HATCH AND SUNROOF. PRESET COMFORT SETTINGS IE SEAT, MIRROR, DOOR AND WINDOW LOCKS HAVE REVERTED TO ONES PREVIOUS TO WHAT I PUT IN FOR MYSELF. THE GPS KEPT GETTING STUCK ON THE DEALERDSHIP ADDRESS. I HAD STARTING ISSUES. NOW I OFTEN HAVE STOPPING (TURNING OFF EVERYTHING) ISSUES SO THEN HAVE TO KEEP TURNING THE CAR ON AND OFF TO FINALLY GET THE ELECTRICAL THINGS (LIGHTS, RADIO) TO TURN OFF. ITS SCARY. I ALSO HAVE THE WORST GAS MILEAGE. I STARTED IFF AT 12 MILES. AFTER SERVICING, IT WENT DOWN TO 8MI PER GALLON. IF IT GETS TO 14MI AND I GET THE CAR SERVICED, IT IMMEDIATELY DROPS BACK DOWN. THERE ARE SERIOUS ELECTRICAL ISSUES WITH THESE SORENTOS. THIS IS A 2014 AND I JUST GOT A RECALL. THE RECALL WORK WSS DONE AND I EXPERIENCED THE WHOKE ELECTRICAL CRAZINESS AGAIN WITH THE TRUNCK, LIGHTS, AND CLOCK. EVENTUALLY ALL THE LIGHTS EXCEPT ONE CAME ON. DEALERSHIP SWEARS IT IS JUST A COINCIDENCE. THEY AKSO HAVE NO ANSWER FOR THE CLOCK BEING 2 HOURS BEHIND EHEN THD CAR WAS RETURNED. THEY SSID THAT CHECKING THE HECU HAD NOTHING TO DO WITH THE LIGHTS, OR THE CLOCK. I SUSPECT NO RECALLS ON THE EKECTRICAL SYSTEM OR POOR MILEAGE WILL COME OUT UNTIL THE CAR IS 10 YEARX OLD. VEHICLE IS STATIONARY MOST OF THE TIME. I DO NOT DRIVE THAT MUCH

LOUD KNOCKING IN THE ENGINE,LOST OF POWER,STALLING.STALLED ON THE THE ROAD,WHEN SHIFTING FROM PARK INTO DRIVE.

LOW BEAM HEADLIGHTS, AND TAIL LIGHTS, BURNING OUT FREQUENTLY, AND AT THE SAME TIME! THIS HAPPENS AT LEAST ONCE PER YEAR, AND BOTH HEADLIGHTS GO OUT AT THE SAME TIME, LEAVING MY FAMILY AND I DRIVING IN THE DARK. THIS SEEMS TO HAPPEN WHEN YOU START THE VEHICLE. IT'S BEEN AN ONGOING ISSUE FOR 3+ YEARS. IT'S VERY SCARY AND A SIGNIFICANT SAFETY ISSUE, RENDERING THE VEHICLE USELESS UNTIL REPAIRED. I SEE ONLINE THAT THERE ARE THOUSANDS OF OTHERS WHO HAVE THIS SAME ISSUE. KIA CUSTOMER SERVICE WILL NOT ACKNOWLEDGE THAT THIS IS A KNOWN ISSUE (EVEN THOUGH THE LOCAL DEALERSHIP DID) AND BOTH KIA AND THE DEALERSHIP AGREE THAT THIS PROBLEM IS NOT COVERED UNDER WARRANTY BECAUSE THERE HAS NOT BEEN A RECALL. THIS IS A LIFE OR DEATH SITUATION AND KIA NEEDS TO TAKE OWNERSHIP OF IT BEFORE SOMEONE GETS HURT. CARS NEED FUNCTIONING HEADLIGHTS AND BREAK LIGHTS.

NIGHTTIME DRIVING WITH THIS VEHICLE IS HORRIBLE. WHILE A WELL-LIT INTERSTATE MAY NOT NECESSARILY BE AN ISSUE, DARK ROADWAYS (RURAL, DARK INTERSTATES, SOME URBAN STREETS) ARE. THE HEADLIGHTS WILL BLOW RANDOMLY BLOW WITHIN AS FEW AS SOME DAYS AFTER REPLACEMENT TO A MONTH AFTER REPLACEMENT. THE HEADLIGHT ASSEMBLY USES PROJECTOR LENSES. HOWEVER, THE LIGHT DOES NOT PROJECT. I HAVE TRIED ADJUSTING THE HEADLIGHTS AND THE HEADLIGHTS RESPOND BY PROJECTING A SCATTERED BEAM THAT BARELY ILLUMINATES THE ROADWAY. CHEAP WALMART FLOOD LIGHTS DO A BETTER JOB THAN THESE PROJECTOR LENSES. I TRIED USING LEDS TO GET MORE LIGHT. WHILE THE MISSION WAS TECHNICALLY ACCOMPLISHED, THE BEAM PATTERN IS STILL SCATTERED. I DETAIL CARS AND THE PLASTIC COVER IS NOT THE ISSUE. MY STATE LAW TELLS ME THAT MY HEADLIGHTS SHOULD ILLUMINATE A PEDESTRIAN 400 FEET AWAY DURING NIGHTTIME HOURS. THESE LIGHTS DO NOT DO THIS. MY FUNCTION AS A POLICE OFFICER IS THAT OF A TRAFFIC CRASH INVESTIGATOR (WITH EXTENSIVE NHTSA TRAINING SPANNING FROM SFST THROUGH ADVANCED TRAFFIC CRASH) AS WELL AND THESE HEADLIGHTS WILL CONTRIBUTE TO ANIMAL/PEDESTRIAN STRIKES AS THEY DO NOT PROJECT THE LIGHT WHERE IT IS NEEDED. THERE ARE A NUMBER OF KIA FORUMS TALKING ABOUT THE SAME THING ACROSS MANY DIFFERENT MODELS. THIS NEEDS TO BE A RECALL THAT REPLACES THE GROUND WIRE AND THE HEADLIGHT ASSEMBLY TO PROJECT THE LIGHT WHERE IT NEEDS TO BE. THESE LIGHTS ARE DANGEROUS. THERE ARE A NUMBER OF ELECTRICAL ISSUES WITH THESE VEHICLES (SUCH AS THE BRAKE LIGHTS GOING OUT COMPLETELY FOR NO RANDOM REASON OR THE BRAKE LIGHTS REMAINING ILLUMINATED WITHOUT APPLICATION OF THE BRAKE) BUT THIS ONE TAKES THE CAKE. THIS HAS BEEN AN ONGOING ISSUE WITH THIS VEHICLE SINCE WE PURCHASED IT IN 2016. THIS VEHICLE HAS A POOR IIHS RATING FOR SMALL OVERLAP CRASHES. THE LIGHTS DON'T ILLUMINATE THE ROADWAY WELL ENOUGH WHEN PASSING ANOTHER CAR ON A TWO-LANE HIGHWAY.

I HAVE PAINT PEELING OFF OF MY CAR, I TOOK IT TO KIA & WAS I FORMED MY CAR WAS OUT OF WARRANTY SO THEY ARE NOT RELIABLE

WHILE DRIVING LAST NIGHT, MY VEHICLE TURNED OFF. PULLED OVER IT WOULD RESTART BUT THEN SHUT OFF. LET IT SIT FOR A COUPLE MINUTES RESTARTED AND WAS ABLE TO GO 1 MILE THEN SHUT OFF AGAIN. AFTER THAT LET IT SIT AGAIN AND RESTARTED AND WENT 1/2 MILE BEFORE IT SHUT OFF AGAIN. THEN WOULDN'T START AGAIN. THERE'S FUEL IN IT, ALL LIGHTING WORKED. BATTERY LIGHT AND ENGINE LIGHT CAME ON.

MY 2014 KIA SORENTO, WITH PEARL WHITE PAINT, STARTED HAVING PAINT CHIP ABOVE WINDSHIELD IN SUMMER OF 2019, WE WERE GIVEN A TUBE OF PAINT TO STOP FURTHER SPREADING, THEN IN DECEMBER 2020, AREA ABOVE WINDSHIELD STARTED TO SPREAD, AND AREA ON LEFT SIDE OF CAR STARTED TO CHIP

THE WHITE PAINT ON MY KIA SORENTO IS CHIPPING. THERE WAS NOTHING THAT HIT MY VEHICLE, IT JUST STARTED CHIPPING ALL ACROSS RIGHT ABOVE THE FRONT WINDSHIELD. IT LOOKS VERY UNSIGHTLY AND THIS IS A RELATIVELY NEW VEHICLE.

ON NOV. 11, 2020 I TOOK THIS 2014 KIA SORENTO INTO THE LOCAL KIA DEALER FOR A FOLLOW UP ON A RECALL NOTICE I RECEIVED IN THE MAIL. THE RECALL WAS FOR AN INSPECTION ON THE HECU UNIT WHICH CONTROLS THE ABS SYSTEM, ESC SYSTEM, AND THE TCS SYSTEM. THE DASH BOARD INDICATOR LIGHTS FOR THE ABS, TCS, AND BRAKES ARE VISIBLE ON THE DASH WHILE DRIVING THIS VEHICLE. THE MECHANIC AT THE DEALERSHIP PERFORMED A DRAW TEST ON THE ABS MODULE AND DETERMINED EVERYTHING WAS OK AND NO REPAIRS WOULD BE NEEDED FOR THIS RECALL (SC197). THE VEHICLE DOES NOT APPEAR TO BE LEAKING BRAKE FLUID INTO THE HECU UNIT. MY CONCERN ABOUT THIS RECALL IS WHY ARE THE ABS AND TRACTION CONTROL LIGHTS STILL VISIBLE ON THE DASHBOARD. THE RECALL WAS ON THESE ELEMENTS AND KIA SHOULD HAVE CORRECTED ANY ELECTRONIC PROBLEM RELATED TO THIS RECALL. IS THE PROBLEM ELECTRICAL ON THESE VEHICLES OTHER THAN BRAKE FLUID LEAKING ONTO THE HECU UNIT THAT COULD RESULT IN A FIRE.

CLUSTER LIGHTS TURNED OFF WHILE DRIVING AIR BAG LIGHT STAYS ON

MULTIPLE AREAS WHERE PAIN IS CHIPPING OFF. ONE LARGE AREA ON DRIVER'S SIDE FRONT POST WITH DE LAMINATION OF WHITE PEARL PAINT. NOTICED IT MORE THAN A YEAR AGO. JUST TOOK IN FOR BODY WORK AND IT WAS ERCOMENDED I RESEARCH FOR OTHER ISSUES THAT PEOPLE HAVE REPORTED.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 3 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DRIVEN TO WAGNER KIA OF SHREWSBURY (730 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 581-5700) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHECK ENGINE WARNING LIGHT HAD BEEN CLEARED OUT OF THE SYSTEM. WHILE ATTEMPTING TO LEAVE THE DEALER, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVERTER, ALTERNATOR, AND DRIVE BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

THE PAINT ON BOTH SIDES OF FRONT WINDOW SPONTANEOUSLY STARTED CHIPPING SYMMETRICALLY AND BILATERALLY. I JUST NOTICED IT ONE DAY WHEN IT WAS PARKED. IT WORSENS WITH EVERY DAY. SOME TINY AREAS ON THE FRONT HOOD ARE BEGINNING TO CHIP AS WELL. IT STARTS AS A TINY CHIP THEN CHUNKS START TO PEEL OFF. I'M EXTREMELY DISSATISFIED. THE KIA DEALER TOLD ME THAT IT MUST HAVE BEEN ROCKS THAT HIT THE CAR

MY 2014 KIA SORENTO HAS DRASTICALLY CHIPPED ON ITS OWN THE PAINT PEELS OFF EVERY-TIME I WASH MY CAR, THE PAINT OVER TIME HAS GOTTEN A LOT WORSE.

PAINT DELAMINATING

MY KIA SORENTO HAS DELAMINATION.THE CAR PAINT STARTED TO PEEL AWAY 2 1/2 YEARS AFTER PURCHASE. I STARTED TO COMPLAIN TO THE DEALERSHIP AFTER THE WARRANTY EXPIRED SINCE IT STARTED TO GET REAL BAD BUT RECEIVED NO ASSISTANCE. AT ONE POINT THEY TOOK PICTURES BUT THAT WAS IT. I NOW HAVE ALMOST 192,000 MILES AND THEY TELL ME MY WARRANTY HAS EXPIRED. I TOLD THEM THAT I DID CONTACT THEM MANY TIMES PREVIOUSLY AND THE HAVE A FILE ON IT BUT THE DEALER TELLS ME TO CONTACT THE MANUFACTURER.

THERE HAVE BEEN AT LEAST TWO TIMES WHEN SERVICE FOR SCHEDULED OIL CHANGE WAS DUE AND THE SHOP SAID THE ENGINE HAD ALMOST NO OIL. I TOOK THE CAR TO THE SAME SHOP ON A DIFFERENT OCCASION AFTER HEARING RATTLING NOISES AROUND THE MOTOR WHILE DRIVING AND THE SAME ANSWER WAS GIVEN ABOUT VERY LOW ON OIL LEVEL. THIS WEEK THE CAR STALLED WHILE ONE OF MY KIDS WAS DRIVING AND I PICKED THEM UP WHERE THEY WERE LOCATED. I ASSUMED IT WAS THE BATTERY BUT AFTER AAA TOWING CAME THEY SHOWED ME THE BATTERY HAD FULL CHARGE AND PULLED THE OIL DIP STICK AND SHOWED ME NO OIL MARKING. THE CAR IS A 2014 SUV WITH 155,950 MILES. THERE WERE NO SERVICE ENGINE LIGHTS OR ANY KIND OF INDICATORS WARNING THAT OIL WAS LOW OR COMPLETELY DRIED OUT. THE CAR DOES NOT TURN AND IS AT THE SHOP. THE SHOP PREVIOUSLY DID SOME COSTLY WORK AS THEY REPAIRED AN OIL LEAK BUT THAT HAS BEEN ABOUT 1 YEAR TO 1.5 YEARS AGO AND I'VE NOT NOTICED ANY LEAKAGE. I CAN PROVIDE RECEIPTS IF NEEDED. THIS SHOULD NOT BE HAPPENING.

ENGINE LIGHT COMES ON NOT THE OIL LIGHT WHEN IT'S TIME TO FILL. ONCE I HAVE OIL CHANGE IT GOES OFF OUT THE NEXT DAY. MY ENGINE LIGHT CURRENTLY REMAINS ON AND I SMELL A BURNING FROM MY ENGINE AND MY VEHICLE DRIVES AS IF SOMETHING IS WRONG WITH THE ENGINE OR IT STRUGGLES TO CHANGE OVER.I'VE BEEN HAVING THIS PROBLEM FOR A FEW MONTHS NOW WITH MY ENGINE SMELLING AS IF IT'S BURNING.

I HAD TO REPLACE THE REAR DIFFERENTIAL ON MY PASSENGER SIDE. I HAD TWO ESTIMATES DONE WAS TOLD IT'S HARD FOR THAT TO GO OUT. I ENDED PAYING TO HAVE IT REPLACED SINCE THE SUV WAS NOT DRIVABLE.

VEHICLE IS NOT BEING DRIVEN BECAUSE THE AXLE IS BUSTED. WE ARE NOT SURE WHY HIS HAPPENED. WHEN I DRIVE THE SORENTO, IT PULLS TO THE RIGHT VERY STRONG. I AM NOT SURE HOW LONG IT TAKES FORT THAT TO HAPPEN, BUT IT HAPPENS EVERY TIME THE CAR REACHES A FULL STOP. ALSO, WHEN I MANEUVER AND MAKE. TURN TO THE LEFT, IT SOUNDS LIKE IT POPS. IT'S A SCARY FEELING.

THE HYDRAULIC CONTROL UNIT (HECU) ASSEMBLY CONTROLS THE ANTI-LOCK BRAKING SYSTEM(ABS) ELECTRONIC STABILITY CONTROL SYSTEM (ESC) AND TRACTION CONTROL SYSTEM (TCS) IN YOUR VECICLE. BRAKE FLUID MAY LEAK INTRNALLY INSIDE THE HECU,WHICH,OVERTIME,CAN RESULT IN AN ELETRICAL SHORT.AN ELECTRICAL SHORT IN THE HECU INCREASES THE RISK OF AN ENGINE COMPARTMENT FIRE. KIA SAYS THEY INSPECTED THE UNIT INDICATED"NO ELECTRICAL DRAW AT THIS TIME". I WOULD PREFER THE UNIT BE REPLACED WITH A NEW ONE.

CAR STARTED MAKING KNOCKING NOISE WITH LOSS OF POWER WHILE DRIVING ON 45MPH ROAD. CHECKED OIL, NO OIL. NO WARNING LIGHTS CAME IN DASH PRIOR OR CURRENTLY INDICATING LOSS OF OIL PRESSURE OF CHECK ENGINE LIGHT.

THE PAINT IS PEELING IN LARGE PIECES FROM THE HOOD AND DOORS. IT HAPPENED BOTH TIMES JUST DRIVING DOWN THE ROAD. THERE ARE SEVERAL SPOTS ON THE VEHICLE THAT ARE BUBBLING AND WILL EVENTUALLY PEEL AS WELL.

I OWN A KIA SORENTO, PEARL WHITE, 2014, WHICH JUST RECENTLY STARTED TO CHIP AND NOW PEEL THE PAINT ON THE SIDE OF THE WINDSHIELD. ITS GETTING WORSE AND WORSE EVERY TIME THE VEHICLE IS MOVING. I WENT TO THE DEALERSHIP BUT THEY ONLY TOLD ME WARRANTY IS UP, NOTHING WE CAN DO. THE VEHICLE HAS APPROX. 85000 MILES ON IT RIGHT NOW. I ALSO HAVE A LITTLE SPOT CHIPPED ON THE HOOD OF THE CAR. I HAPPEN TO CATCH 2 PIECES OF PAINT IN MY YARD. ITS NOT JUST LITTLE PIECES THAT COME OFF, ITS REALLY LIKE SNAKE SKIN PEELING IN BIGGER PIECES AND ITS GETTING REALLY BAD.

LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. I HAVE TRIED MULTIPLE DIFFERENT BULBS (LED AND HALOGEN), WITH NO CHANGE. THEY ARE DIM ENOUGH THAT THERE IS A SHADOW OF MY CAR IN FRONT OF ME WHEN THERE IS ANOTHER CAR BEHIND ME AT NIGHT.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER'S AND DRIVER'S SIDE LOW BEAM HEADLIGHTS FAILED ON MULTIPLE OCCASIONS AND WERE REPLACED SIX TIMES. ALSO, THE CONTACT INDICATED THAT THE FRONT PASSENGER'S SIDE ACCENT LIGHT LOCATED ABOVE THE HEADLIGHTS FAILED AND NO LONGER WAS ILLUMINATED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 4,000.

THIS CAR HAS HAD NUMEROUS RECALLS INCLUDING A MAJOR ONE IN WHICH THEY HAD TO REPLACE THE ENGINE (THEY DID IT ON THIS CAR). NOW I HAVE THE ABS, ESC AND TIRE PRESSURE LIGHTS ON (WITH TIRE PRESSURE AT THE CORRECT READINGS) WHICH I BELIEVE IS RELATED TO THE LATEST ABS RECALL THEY HAD. UNFORTUNATELY, MY CAR WAS MANUFACTURED ON MARCH 2013, THEIR LATEST ABS RECALL (WHICH MAY START A FIRE) ONLY INCLUDES THIS MODEL AND YEAR STARTING JUNE 2013. I BELIEVE, MY CAR SHOULD ALSO QUALIFY FOR THIS RECALL. THANK YOU

THE SKIRTING AROUND MY SEAT HAS BEEN BROKEN SINCE ABOUT 2015. THIS WAS NOT COVERED BY THE WARRANTY ACCORDING TO THE DEALERSHIP. NOW THE SEAT IS NOT ADJUSTING CORRECTLY CAUSING IT TO BE HARD TO REACH THE PEDALS SOMETIMES.

CAMERA, RADIO, LIGHTS ON ONE SIDE AND POWER LOCKS ALL STOPPED WORKING

AIRBAG LIGHT CAME ON TODAY WHILE DRIVING ON THE HIGHWAY (ROUGHLY70MPH), WILL NOT SHUT OFF, VEHICLE NOT UNDER RECALL FOR AIRBAGS AT THIS TIME. HEADLIGHTS AND TAILLIGHTS RANDOMLY COME ON AND OFF, EVEN WITH BRAND NEW BULBS, HAVE CHANGED BULBS ALMOST MONTHLY IN LAST 3 YEARS. BUTTONS ON STEERING WHEEL DO NOT WORK PROPERLY - INCLUDING CRUISE CONTROL NOT WORKING, VOLUME BUTTON STARTS VOICE COMMAND, ETC.

LOWBEAM HEADLIGHTS ARE DANGEROUSLY DIM. UNABLE TO SEE PAST 5 FEET IN FRONT. CAN'T TELL WHEN THEY ARE ON MOST TIMES.

THREE YEARS AGO WHEN OUR KIA WAS AT ABOUT 60,000 MILES THE PAINT WHICH IS PEARL WHITE, AROUND THE WINDSHIELD STARTING PEELING OFF AND SINCE THEN HAS PEELED OFF IN MULTIPLE AREAS EXPOSING THE BARE METAL LEADING TO RUST. THE FORMING AROUND THE WINDSHIELD IS CAUSING THE WINDSHIELD TO WEAKEN. I HAVE SEEN MANY OTHER KIAS WITH THE SAME ISSUE OF PAINT PEELING AROUND THE WINDSHIELD AND AM AFRAID THAT THE PAINT USED FOR PEARL WHITE KIAS WAS DEFECTIVE.

PAINT ON THE ROOF IS COMING OFF... I DON'T KNOW WHEN IT HAPPENED OR HOW... I NOTICED IT WHEN I WAS WASHING IT THIS SUMMER...

PAINT HAS BEEN CHIPPING ON MY 2014 KIA SORENTO WHITE PEARL. I BOUGHT THIS CAR THROUGH AAA AUTO SALES AND WAS ALREADY CHIPPING. NOW I READ ONLINE THAT IT'S BEEN A BIG PROBLEM. I AM UNSURE OF THE DATE THAT IT STARTED BUT I CERTAINLY DON'T HAVE THE MONEY TO GET MY CAR REPAINTED AND ADVANCED AUTO DOESN'T CARRY THE TOUCH UP PAINT.

I HAVE NOTICED THAT WHILE DRIVING AT NIGHT, MY HEADLIGHTS ARE EXTREMELY, DANGEROUSLY DIM. I HAVE CHANGED THE BULBS, AND I CAN STILL BARELY SEE IN FRONT OF ME WITHOUT CLICKING ON THE HIGH BEAMS. WHAT CAN BE DONE ABOUT THIS ISSUE? I AM SO TERRIFIED TO DRIVE AT NIGHT, I ONLY GO FIVE MINUTES AWAY FROM MY HOUSE IF NECESSARY. I'M ALSO AFRAID I WILL GET A TRAFFIC CITATION FOR DRIVING WITH HIGH BEAMS ON, BUT SOMETIMES IN MY AREA WITH POOR LIGHTING, I HAVE NO OTHER CHOICE. I'M DRIVING AT NIGHT BUT DEPENDING ON THE CAR BEHIND ME TO GIVE ME MORE LIGHT, WHICH ISN'T GOOD. IF THERE'S NO TRAFFIC BEHIND ME, I'M DEFINITELY FORCED TO PUT ON THE HIGH BEAMS.

I BEGAN NOTICING PAINT CHIPS IN 2019 ON A 5 YEAR OLD VEHICLE. THESE SPOTS HAVE BECOME LARGER AND LARGER IN VARIOUS LOCATIONS ON THE CAR PRIMARILY THE HOOD, A FRAME, AND ROOF. I HAVE ALSO NOTICED THIS SAME ISSUE WITH OTHER KIA SORENTO'S THAT ARE ALSO PEARL WHITE. THERE SEEMS TO BE A DEFECT IN THE PAINT. I KNOW THAT ALONE MAY NOT BE A HUGE ISSUE BUT WHAT IF IT CONTRIBUTES TO ANOTHER ISSUE? THERE ARE ALREADY SEVERAL SERIOUS RECALLS. IF THERE IS A DEFECT IN THE PAINT, WHAT HAPPENS IF IT GETS TOO HOT OR SOMETHING?

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE TRACTION CONTROL LIGHT, AND THE ANTILOCK BRAKE LIGHT ILLUMINATED, ON THE INSTRUMENTAL PANEL WHEN DRIVING AND CAUSED THE CONTACT TO BE UNABLE TO BRING THE VEHICLE TO STOP IN A TIMELY MANNER. THE CONTACT HAD TO ENGAGE BRAKE WITH FORCE TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL SYSTEM, FAILURE WAS CAUSING THE TIRES NOT RESPOND IMMEDIATELY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 20V519000 (HYDRAULIC ELECTRONIC CONTROL UNIT MAY SHORT). THE VEHICLE WAS TAKEN TO FUCCILLO KIA OF CAPE CORAL FLORIDA 404 NORTH EAST PINE ISLAND ROAD CAPE CORAL FLORIDA 33903 PHONE 239-242-7000, FOR THE RECALL REPAIR AND THE DEALER ADVISED THE CONTACT THAT THE TRACTION CONTROL SYSTEM, AND ANTILOCK BRAKE SYSTEM, WILL ALSO NEED TO BE REPLACED. THE CONTACT STATED THAT THE RECALLED NEEDED TO ALSO INCLUDE THE TRACTION CONTROL SYSTEM FAILURE, AND THE ANTILOCK BRAKE SYSTEM FAILURE. THE CONTACT ALSO WANTED TO STATE THAT THE VEHICLE CRUISE CONTROL WAS NOT OPERATING AS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 53,467. *DT *TR

THE ENGINE MAY STOP WORKING ENTIRELY WITHOUT WARNING. SHUT OFF AND WILL NOT PROVIDE POWER, MAKING KNOCKING SOUNDS.

2014 KIA SORENTO. CONSUMER WRITES IN REGARDS TO DEFECTIVE DOOR HANDLES. CONSUMER STATES THAT DOOR HANDLES WILL NOT OPEN. *LD THE CONSUMER STATED THE REAR PASSENGER DOOR HANDLE WILL NOT OPEN ON THE INSIDE NOR OUTSIDE. *JS

DELAMINATION OF PAINT ON OUR 2014 KIA SORENTO. WE FIXED THE DRIVER SIDE THE FIRST TIME IT HAPPENED IN 2018 AND NOW IT HAPPENED AGAIN ON THE PASSENGER SIDE 102820

HEAD LIGHTS KEEP BLOWING OUT AND WILL NOT STAY AJUSTED

LOW BEAM HEADLIGHT BULBS BURN OUT AND NEED TO BE REPLACE EVERY 3 TO 4 MONTHS. THIS ISSUES HAS OCCURRED WHILE DRIVING ON HIGHWAYS LIKE INTERSTATE 81 OR HIGHWAY 322 AND 11/15 IN PENNSYLVANIA. THEY HAVE ALWAYS BURNT OUT WITH BEING STATIONARY IN PARKING LOTS AT ALL TIMES AND SEASON OF THE YEAR. WHEN ONE SIDE BURNS OUT IT CAN BE A MONTH TO 4 MONTHS BEFORE THE OTHER SIDE BURNS OUT. I PURCHASED THE VEHICLE IN EARLY 2019 AND SINCE THAT TIME I HAVE REPLACE ALMOST 10 OR MORE BULBS SINCE OWNING THE VEHICLE.

HELLO, PROBLEMS WITH THE HEADLIGHTS OF KIA SORENTO 2014, THESE ARE VERY DIM AND IN THE DARK YOU CAN SEE LITTLE OR NOTHING AND THIS CAN CAUSE A BIG ACCIDENT ON THE ROAD.

CAR BRAKE LIGHTS STAYED ON AND WOULDN'T TURN OFF. IT DRAINED MY BATTERY. TOOK CAR TO KIA DEALERSHIP SEVERAL TIMES BUT COULDN'T FIND THE PROBLEM. DEALERSHIP REPLACED BRAKE LIGHT SWITCH AND SENSOR AND STILL MY BRAKE LIGHTS REMAINED ON. WHILE DRIVING AND IN PARK. DEALERSHIP SAID THEY CALLED KIA CORPORATE CODING AND THAT THE HECU NEEDS TO BE REPLACED.

ON THURSDAY OCTOBER 15, 2020 I WAS GETTING IN MY CAR AND SAW SOMETHING ON IT. I THOUGHT IT WAS A LEAF AND REALIZED THE PAINT WAS PEELING OFF. I TOUCHED IT AND THE PAINT KEPT PEELING. UPON DOING RESEARCH I SAW WHERE THIS PROBLEM WAS HAPPENING IN KIA CARS 2014 AND OTHERS THAT WERE THE PEARLY WHITE COLOR. IT LOOKS TERRIBLE AND ACCORDING TO OTHER CAR OWNERS OF THE KIA PEARLY WHITE IT IS GOING TO GET WORSE. IT WAS NOT DUE TO WEATHER LIKE HAIL OR ANY PARTICULAR ISSUE. I CALLED KIA LOCAL DEALERS AND THEY HAD HEARD OF IT BUT SAID THEY COULDN'T DO ANYTHING SO THEN I CALLED CORPORATE AND WAS RUDELY TALKED TO STATING THEY KNEW THEIR WAS A PROBLEM BUT IT WAS OVER 36K. I AM DISABLED AND DON'T DRIVE MUCH. THIS CAR ONLY HAS 46,339 MILES ON IT. I AM WANTING THE ENTIRE CAR REPAINTED BECAUSE WHAT I SEE ON THE COMPLAINTS IT IS GOING TO GET WORSE.

ENGINE STARTED KNOCKING AND LOST SOME POWER DARNING DRIVING. THE CHECK ENGINE LIGHT CAME ON. THIS IS THE 3.3L GDI ENGINE. THIS ENGINE IS NOT PART OF THE SC147 RECALL. I TAKE GOOD CARE OF MY CARS. I BELIEVE THE ISSUE I'M HAVING IS DUE TO A DEFECT IN THE MANUFACTURING PROCESS. WE HAVE A 2012 HYUNDAI SONATA THAT WAS COVERED UNDER A DIFFERENT RECALL. IT INITIALLY PASSED THE RECALL TEST. THE ENGINE FAILED LATER WITH THE SAME SYMPTOMS I'M HAVING WITH THE 2014 KIA. SOMETHING IS NOT RIGHT.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT WAS PULLED OVER BY THE POLICE ON NUMERUS OCCASIONS AND NOTIFIED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE HOWEVER, WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE DEALER WORLD CAR KIA NORTH (12115 INTERSTATE 35, BLDG 1, SAN ANTONIO, TX 78233) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL UNDER THE VIN. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V519000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CONTACT NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

STARTED IN FEBRUARY 2020. PAINT IS CHIPPING TERRIBLY AND STARTING TO RUST. TOP OF WINDSHIELD AND FRONT OF CAR ARE THE WORST AREAS.

PEARL WHITE PAINT ON MY 2014 KIA SORRENTO IS DECLAMINATING OR RAPIDLY PEELING OFF IN SEVERAL PLACES. TWO SPOTS ARE ON THE HOOD AND THE BIGGEST IS ON THE SUPPORT BETWEEN THE DRIVER'S DOOR AND THE WINDSHIELD. WILL COME OFF WHILE DRIVING, PARTICULARLY ON THE INTERSTATE. NOT DUE TO ROCK OR WRECK. HAVE HAD SEVERAL ESTIMATES ABOUT RE-PAINTING.

CAR DOES PERFECTLY FINE FOR TWO WEEKS THEN RUNS THROUGH RADIATOR FLUID AND OIL LIKE IT'S CRAZY HAS NOT THROWN A CHECK ENGINE LIGHT HAS HAD MULTIPLE MAINTENANCE IS FIXES WE HAVE LITERALLY ALMOST HAD A SEVERE ACCIDENT BECAUSE THE CAR STARTED TO SMOKE AND HAD THE RADIATOR CAP ALMOST EXPLODE OFF OF IT . AND IT LITERALLY WAS DRIVING ON A NORMAL SPEED GOING ABOUT 75 MPH-80MPH, ON THE HIGHWAY WHEN SUDDENLY IT GOES TO A COMPLETE AND UTTER 20 MPH WITH HER TO THE FLOOR THIS CAR HAS BEEN NOTHING BUT TROUBLE IT'S BEEN TAKEN CARE OF IT'S BARELY DRIVEN FROM OUR TIME OF PURCHASE.AND THE AMOUNT OF CERTIFIED VETERAN KIA. MECHANICS ALL HAVING NO IDEA WHAT'S WRONG BECAUSE WHEN THEY THINK THEY KNOW WHAT THE FIXLAST BUT A WEEK OR TWO BEEN PAYING FOR A RENTAL CAR FOR ALMOST A YEAR NOW WHILE STILL PAYING MY PAYMENT ON A KIA THAT CUOMO HAS NO RECALL' AND ALMOST KILLED MY ENTIRE FAMILY ON THE I 40 IN EASTERN NORTH CAROLINA IN THE DARK AS WELL WHEN IT WAS AN ICY STORMY ROAD THAT I JUST BEEN CLEARED WE COULD'VE DIED AND GOD KNOWS WHAT WE COULD'VE DONE TO OTHERS THE ROAD WAS SAFE TAKE IT INTO MULTIPLE KIA CERTIFIED MECHANICS THAT YOUR MECHANICS MOM AND POP MECHANICS TWO DEALERSHIPS AND NOBODY CAN FIGURE OUT THE PROBLEM THIS IS THE MOST DISGUSTING THING THAT HAS EVER HAPPENED TO MY FAMILY I HAVE A CAR THAT HAS BEEN SITTING AT A MECHANIC SHOP ALL OVER EASTERN NORTH CAROLINA FOREVER YEAR NOW OR IN MY DRIVEWAY THAT I JUST PAY ON AND PAY A MECHANIC BILLS FOR BECAUSE NOBODY CAN FIGURE OUT WHY IT OVER HE EATS WHY THE SPEED WHY I ALMOST CATCHES ON FIRE AND WHITE AND BLACK SYSTEM BREAK OR THE BRAKE SYSTEM AND SPEED SYSTEM IS COMPLETELY HAYWIRE. MY FAMILY'S OR MY WIFE DREAM VEHICLE IS BEEN OUR NIGHTMARE. I HAVE PLENTY OF BILLS I CAN UPLOAD HERE THE DATE BELOW IS THE DATE THAT I'VE BEEN PAYING FOR TO SIT IN MY DRIVEWAY AND FOR IT TO BE LOOKED AT MECHANICS FOR THEM TO FIX SOME THING AND NOTHING BE RESOLVED.

MY STABILITY LIGHT COMES ON WHILE DRIVING AND MY BRAKE LIGHTS DO NOT FUNCTION, HAVE BEEN LOOKING ON INTERNET AND THERE SEEMS TO BE A LOT OF PROBLEMS OF THE EXACT SAME NATURE. YOU WILL BE REAR ENDED IF YOU HAVE NO BRAKE LIGHTS. MY VEHICLE HAS 33000 MILES ON IT. I THINK KIA NEEDS TO RECALL THE SORENTOS FOR THIS ISSUE

HELLO, I AM WRITING HERE SINCE I DID NOT RECEIVE FOR ONLINE ACCESS. MY SITUATION IS RELATED TO MY 2014 KIA ​​SORENTO VEHICLE,VIN # [XXX] IT IS PRESENTING FAILURE INDICATORS RELATED TO 4 RECALLS REPORTED BY THE FEDERAL DEPARTMENT OF TRANSPORTATION TO CORRECT WHETHER IT IS REPLACED OR REPAIRED. I CONTACTED KIA DE AGUADILLA PUERTO RICO PRESENTING THE SITUATION, THEY INDICATED THAT THE VEHICLE WAS INSPECTED FOR 2014 AND THAT AT THAT TIME IT DID NOT PRESENT ANY TYPE OF PROBLEMS AND THAT BY THE VIN #. MY VEHICLE IS OBVIOUSLY ONE OF THE UNITS REFERRED TO BY THE RECALL AND ACCORDING TO THE INFORMATION THE VEHICLE THAT MEETS THE SPECIFICATIONS OF THE MAKE, MODEL AND YEAR MUST BE INSPECTED BY CERTIFIED KIA MECHANICS. IN THE TELEPHONE CONVERSATION THEY INDICATED THAT THE COST OF THE INSPECTION STARTS AT $ 65 DEPENDING ON THE TYPE OF PROBLEM. I HAD A CONVERSATION WITH ANOTHER KIA REPRESENTATIVE FROM KENNEDY EXPLAINING MY SITUATION WITH KIA FROM AGUADILLA, BEING SPECIFIC THAT THE RECALL CLEARLY INDICATES THAT IN BOTH 1 AND 4 RECALLS, LIFE CAN BE AT STAKE WITHOUT THE PARTS NOT BEING CORRECTED IN TIME. THIS AND THE PREVIOUS MESSAGES RELATED TO MY SITUATION REMAIN IN RECORD FOR WHEN AN ACCIDENT OCCURS THAT INVOLVES BOTH MY FAMILY AND THIRD PARTIES. I HOPE YOU CAN HELP ME IN THIS SITUATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

BRAKE LIGHTS TURN ON AND OFF. BRAKE LIGHTS WILL WORK SOMETIMES WHEN I STOP AND SOMETIMES THEY WANT WORK.

WHILE DRIVING AND WHILE RUNNING BUT STANDING STILL THE ENGINE LIGHT COMES ON. WHILE DRIVING AT HIGHWAY SPEED, THE UVO/ONBOARD VOICE ALERT CAME ON AND ALERTED TO A SERIOUS ENGINE ISSUE/OR FAILURE. ENGINE CODE P0263 (CONTRIBUTION BALANCE) & P0301 (CYLINDER 1 MISFIRE). DEALER DIAGNOSED CYLINDER 1 INTERNAL INJECTOR FAILURE & ESTIMATED REPLACEMENT COST OF $526.00 PLUS TAX. VEHICLE ODOMETER AT TIME OF SERVICE WAS 75485 MILES.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE INDEPENDENTLY DECELERATED AND JERKED. THE CONTACT STATED THAT THE ENGINE OVERHEATED AND LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TOWED TO ATLANTA WEST KIA (1301 THORNTON RD, LITHIA SPRINGS, GA 30122) AND THE CONTACT WAS INFORMED THAT A NEW ENGINE AND SPARK PLUGS WERE NEEDED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 106,400.

THE PAINT IS DELAMINATING AND QUICKLY CHIPPING AWAY IN MULTIPLE AREAS OF THE CAR, BUT STARTED ON THE WINDSHIELD PILLAR. THE BODY SHOP INFORMED ME THEY HAD SEEN THIS EXACT THING ON OTHER KIA SORENTOS AND SUGGESTED I CONTACT KIA. THEY ESTIMATED $2,700 TO REPAINT. MY BODY COLOR IS PEARL WHITE.

ALL THE LIGHTS GO OUT SPORADICALLY WHILE DRIVING. THE DANGER IS WHEN IT DOES IT AT NIGHT. WHILE DRIVING DOWN A DARK ROAD, MY LIGHTS WENT OUT COMPLETELY ON NUMEROUS OCCASIONS. IT HAPPENS IN THE DAY TIME AS WELL, AS I CAN SEE THE LIGHTS BLINK OFF AND ON FROM THE REFLECTION ON VEHICLE IN FRONT OF ME. THEY COME BACK ON AND MAY GO OFF 2 OR 3 TIMES WHILE DRIVING MAYBE 5 TO 10 MINUTES. ON THE DAY I TOOK IT TO THE DEALER, IT WAS HAPPENING ON MY WAY THERE, BUT THE KIA DEALER SAID THEY COULDN'T FIND A PROBLEM.

THE PAINT HAS CHIPPED OFF IN A LARGE PORTION OF THE HOOD. IT IS NOT A NORMAL PAINT CHIPPING BUT RATHER A LARGE PIECE/SECTION JUST CAME FLYING OFF DURING DRIVING TIME, APPROXIAMTELY 50 MILES PER HOUR.

THE HEADLIGHTS DON'T SHINE ON ANYTHING AND IT'S HARD TO FIND YOUR WAY AT NIGHT. SPEED ​​CONTROL DOES NOT WORK. THE ENGINE HAS A DIFFERENT RHYTHM AT 3000 RPM.

PEARL PAIN IS PEELING AND CHIPPING. WENT THRU CAR WASH AND IT CHIPPED HOOD CAR WASH PAID FOR IT TO BE REPAIRED. THEN ON 9/15/20 IT WAS RAINING AND THE RAIN CHIPPED THE PAINT ON THE DOOR FRAME. NOTHING HIT IT OR DAMAGED IT I WAS DRIVING BUT THE RAIN PEELED MY PAINT. THAT'S WHEN I DECIDED TO DO SOME RESEARCH BECAUSE THERE IS NO REASON WHY MY PAINT SHOULD CHIP LIKE THAT AND FOUND OUT THAT THE PAINT IS FAULTY. I ALSO DISCOVER THERE WAS A RECALL DUE TO FAULTY BREAK LINES AND LEAKS AND I BELIEVE I MAY HAVE A BREAK LEAK BECAUSE EVERYTIME ITS TIME FOR AN OIL CHANGE THE BREAK LIGHT COMES ON AND ONCE THEY PUT FLUID IN IT IT GOES OFF. MY UPKEEP HAS BEEN IMMACULATE SINCE OWNING THIS CAR AND ALL OF THESE ISSUES I BELIEVE ARE DUE TO FACTORY DEFECT.

OIL CONSUMPTION TEST PERFORMED AND VEHICLE IS STILL CONSUMING/BURNING OIL AT A RATE OF 1 TO 2 QUARTS EVERY FEW WEEKS / ENGINE KNOCKING CONTINUOUS / KIA OF IRVINE CONTINUES TO PROVIDE NO ANSWERS AND WASTED MY TIME ON A RECENT SCHEDULED VISIT AND SAID THERE WERE NO RECALLS AND UPON LOOKING UP THE RECALL STATUS IT STATES THERE ARE 4 , ANSWERS ARE NEEDED ON THE STATUS OF THIS VEHICLE , THANK YOU

HEADLIGHTS, ESPECIALLY LOW BEAM ARE DANGEROUSLY DIM. I CAN BARELY EVEN SEE THEM SHINING ON THE ROAD WHEN DRIVING AT NIGHT.

THE PAINT ON MY 2014 KIA SORENTO JUST STARTED BUBBLING UP AND PEELING OFF IN LARGE SWATHS ALL OVER THE ROOF, DOORS, HOOD, ECT. IT HAS NOW STARTED RUSTING EXTREMELY BAD ON THE ROOF AND AROUND THE TOP OF THE WINDSHIELD.

THIS PAINT IS PEELING OFF IN LARGE SHEETS ON THE PASSENGER SIDE, STARTING ON THE WINDSHIELD SUPPORT AND NOW ABOVE THE SECOND ROW DOOR ON PASSENGER SIDE.

MY ENGINE WAS REPLACED AT 118,119 AND EQUIPPED WITH KNOCK SENSOR SAFTEY SOFTWARE TO AVOID ANOTHER ENGINE FAILURE. AT 139,505 MY KNOCK SENSOR SOFTWARE ACTIVATED WITH. NO ADVANCE WARNING AS I WAS MAKING AN ACCELERATED LEFT TURN IN FRONT OF 3 LANES OF TRAFFIC. I WAS IN A STATIONARY POSITION WITH MY LEFT BLINKER ON JUDGING WHEN TO TURN LEFT IN FRONT OF WESTWARD MOVING TRAFFIC. AS I CHOOSE THE MOMENT TO QUICKLY ACCELERATE AND MAKE THE TURN IN FRONT OF TRAFFIC THE KNOCK SENSOR WAS ACTIVATED, PUTTING THE CAR IN LIMP HOME MODE NOT ALLOWING ME TO ACCELERATE TO SAFTEY. TWO CARS TRAVELING WESTBOUND HAD TO SLAM ON THEIR BREAKS IN ORDER NOT TO HIT ME. I MADE IT TO THE MIDDLE LANE DIVING TRAFFIC AND THEN HAD TO BE TOWED TO THE KIA DEALERSHIP IN ORDER TO GET IN OUT OF KNOCK SENSOR LIMP HOME MODE. THE SAFTEY EQUIPMENT INSTALLED TO KEEP ME SAFE IN-FACT DID THE OPPOSITE AND PUT ME IN HARMS WAY.

PEAR WHITE PAINT HAS BEEN PROGRESSIVELY BUBBLING AND PEELING OVER THE LAST FEW MONTHS. AREAS INCLUDE THE HOOD AND THE ROOF AREA NEAR THE FRONT WINDSHIELD

ENGINE IS MAKING VERY LOUD NOISE AND NOT DRIVABLE. WHEN TOOK TO KIA DEALERSHIP THEY SAID THAT SAME PROBLEM HAPPENED TO GDI 4 CYL ENGINE AND IT WAS RECALLED BUT NOT THE 6 CYL EVEN THOUGH THE PROBLEMS ARE THE SAME DUE TO MANUFACTURING DEFECT. I CALLED KIA AMERICA AND THEY SAID THAT THEY CANNOT DO ANYTHING.

I HAVE A 2014 KIA PEARL WHITE THAT HAS MAJOR PAINT PEELING ON DRIVERS/PASSENGER DOOR PANELS & HOOD. THIS ISSUE CONTINUES TO GET WORSE. I HAD THIS CAR FOUR YRS & IT STARTED AFTER THE FIRST YR. CONTINUES TO GET WORSE.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CONTACT STARTED SMELLING FUMES INSIDE THE CABIN OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT WHEN SHE EXITED THE VEHICLE, SHE CONTINUED TO SMELL THE FUMES. THE CONTACT ALSO STATED WHILE IN USE THE AIR CONDITIONER WAS LEAKING ON THE FRONT PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 86,700,

MY 2014 KIA MY A CLICK SOUND AND IT HAD STOP IN THE MIDDLE OF THE HIGHWAY PULLED OVER TO SAFETY AND IT STOP

MY HEADLIGHTS CONTINUE TO BLOW OUT EVERY 2 MONTHS, NO MATTER WHAT KIND OF BULB I REPLACE THEM WITH. BOTH HEADLIGHTS WILL GO OUT, BRAKE LIGHTS ARE ALSO BLOWING OUT EVERY 1.5 MONTH. I BROUGHT IT TO MY DEALER: KIA OF VENTURA,CA ATTENTION BUT THEY KEEP DISMISSING IT AS NOTHING IS WRONG. I HAVE BEEN PULLED OVER TWICE SO FAR THIS YEAR FOR BOTH BREAK STOP & HEADLIGHTS BLOWING OUT AND NOT WORKING DURING NIGHT TIME ROAD TRAVELS ACROSS STATES. I FEEL THIS IS. VERY DANGEROUS. APPARENTLY, THIS ISN'T AN ISOLATED INCIDENT AS I HAVE COME TO KNOW OF 50+ KIA SORENTO OWNERS FACING SIMILAR ELECTRICAL SAFETY ISSUES. ALSO, EVER I BOUGHT THE CAR THE MILE PER GALLON THE CAR IS SUPPOSEDLY TO GIVE ISN'T CORRECT, IT ONLY AVERAGES ABOUT 12-14 MPG. PLEASE LOOK INTO BOTH OF THESE SAFETY ISSUES AS I DRIVE WITH TWO UNDER 5YRS KIDS AND ELDERLY MOTHER. WHAT IS THE NHTSA WAITING FOR? MULTIPLE DEATH FATALITIES BEFORE YOUR ORGANIZATION TAKES ACTION..DO IT NOW PLEASE. ANY RESULTING FATALITIES WILL MAKE YOU LEGALLY LIABLE FOR FAILING TO TAKE ACTION AFTER SOO MANY COMPLAINTS.

I HAVE A PEARL WHITE 2014 KIA SORRENTO PURCHASED IN APRIL OF 2017 WITH AROUND 70,000 MILES ON IT IT HAD NOT A SCRATCH OR DENT. AROUND 9/2017 AT AROUND 80,000 MILES, I STARTED NOTICING SMALL CHIPS OF PAINT MISSING. IT WAS PEELING AND DELAMINATING FROM THE BODY OF THE CAR AFTER THE WARRANTY EXPIRED. THEY HAVE EVOLVED INTO VERY LARGE SPOTS OF CHIPPED PAINT AND RUSTING ON TOP OF THE WINDSHIELD, ON THE SIDE OF THE WINDSHIELD AND ON THE HOOD. I HAVE ALSO NOTICED THINNING PAINT ON THE DRIVERS SIDE DOOR.

SNOW WHITE PEARL PAINT IS FALLING OFF THE CAR. THE MOST NOTICEABLE AREAS ARE BEHIND THE SUNROOF AND OVER THE DRIVER'S DOOR.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING 45 MPH, THE AIR BAGS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S SIDE AIR BAGS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE LOCAL DEALER NAPLETON'S KIA OF ELMHURST LOCATED AT 727 W. GRAND AVE, ELMHURST, IL 60126, (630) 530-6866 AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DIAGNOSED NOR REPAIRED BY THE DEALER. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 127,800.

THE PAINT ON THE RIGHT SIDE OF WINDSHIELD STARTED PEELING OFF. I WAS ABLE TO STOP ONE SMALL SPOT FROM SPREADING BY USING THE KIA PAINT PEN, BUT ANOTHER AREA OPENED UP. WIND FROM HIGHWAY DRIVING HAS STARTED TAKING OFF MUCH LARGER AREAS OF PAINT. MY CAR IS KEPT IN A GARAGE SO WEATHER DAMAGE IS NOT THE CAUSE.

KIA SORENTO PEARL WHITE PAINT PEELING CHIPPING AND DELAMINATION. PAINT ON ROOF OF CAR HAS BEEN RAPIDLY CHIPPING PEELING AWAY AND IS NOW RUSTING. THE STREAK HAS GROWN ABOUT 2 INCHES IN THE PAST WEEK AND A HALF. CONCERNED THAT IT WILL NOT STOP AND IS DEFECTIVE AND HAVE SEEN SEVERAL COMPLAINTS FOR KIA SORENTO PEARL WHITE PAINT.

THE SUSPENSION IN THE SLIGHTEST BUMP THAT FALLS, IT DOES NOT PROTECT IT HITS DRY IT HAS NO SUPPORT, THE STEERING WHEEL FROM ZERO MILES IS A RATTLE EVEN THOUGH WE TAKE IT TO ITS GUARANTEE THEY NEVER FIXED IT, IN THE SAME WAY THE BRAKE DISCS TO THE EMERGENCY BRAKING AS THEY SKID, SWEEP; YOU HAVE TO STEP ON THE PEDAL SEVERAL TIMES FOR IT TO RESPOND ...

WHILE DRIVING THE HOOD UNLATCHED AND WE WERE UNABLE TO SEE

THE PAINT BEGAN TO RAPIDLY PEEL AND DELAMINATE FROM THE BODY OF MY CAR AFTER THE 36,000 MILE PAINT WARRANTY EXPIRED ON MY 2014 KIA SORENTO PEARL WHITE SORENTO. THE RIGHT SIDE ARM OF THE WINDSHIELD AREA RAPIDLY PEELED AND BEGAN TO RUST THEN THE LEFT SIDE ARM OF MY WINDSHIELD BEGAN TO PEEL , DELAMINATE AND RUST . AFTER THIS THE TOP OF MY ROOF AROUND THE WINDSHIELD THEN THE HOOD. THIS IS CAUSING GREAT BODILY DAMAGE TO THE SAFETY OF MY WINDSHIELD. THE KIA DEALERSHIP REFUSED TO HELP DUE TO THE MILEAGE BUT THIS IS REPORTED ON MANY ( PEARL WHITE KIA SORENTOS 2014/2015 ) I HAVE PROOF AND PHOTOS OF OVER 60 KIAS ON A FACEBOOK PAGE I CREATED TO GET THIS RECALLED BY KIA.

THE PEARL WHITE PAINT IS PEELING FROM THE CAR BADLY ON BOTH SIDES OF THE WINDOW SHIELD. CAR HAS NEVER BEEN REPAINTED. THE FACTORY PAINT IS PEELING EXCESSIVELY

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE KEY FOB AND AUTOMATIC LOCKS FAILED TO LOCK THE DOORS. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO WILSON AUTO GROUP (4202 LAKELAND DR, JACKSON, MS 39232, (601) 914-4200) WHERE THE KEYFOB BATTERY WAS REPLACED. THE SYSTEM WAS RESET AND DIAGNOSED THAT THE MOTHERBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 126,000.

SOMETIMES THE CAR WILL NOT START. YOU HAVE TO TAKE THE TRANSMISSION OUT OF PARK AND PLACE INTO NEUTRAL, THEN PLACE BACK INTO PARK AGAIN IN ORDER FOR CAR TO START. I HAVE TAKEN VEHICLE TO FAIRFAX KIA MULTIPLE TIMES, BUT THEY SAY NOTHING IS WRONG. I AM ALSO ABLE TO PLACE CAR IN NEUTRAL WITHOUT PRESSING ON BRAKE.

MY WHITE 2014 KIA SORENTO STARTED SHEDDING PAINT IN HUGE SECTIONS. DELAMINATION AND PEELING EVERYWHERE. IT WASN'T CAUSED BY A ROCK CHIP. IT'S HUGE BUBBLES UNDER THE SURFACE AND IT COMES OFF IN MASSIVE PIECES. THE WHOLE CAR WILL HAVE TO BE SANDED TO METAL AND REPAINTED!!

RAPID PAINT PEEL DUE TO DELAMINATION. IT STARTED AS A TINY DO THEN RAPIDLY BEGIN TO PEEL ON THE PANEL NEXT TO THE WINDSHIELD ON THE DRIVER'S SIDE.

MY CAR JUST SHUTS OFF DRIVING DOWN THE ROAD .WAS ON INTERSTATE 81 WHEN IT JUST CUT OFF LOST ALL CONTROLS THANK GOODNESS I WAS IN RIGHT LANE AN DRIFT TO SIDE THIS INTERSTATE IS VERY BUSY WITH TRACTOR TRAILERS. IT STARTED BACK UP AN MADE TO A EXIT AN IT DID IT AGAIN .HAVE SENT TO GARAGE AN FIXED A CAMSHAFT POSITION SENSOR HOPING THAT WAS THE PROBLEM BUT IT WASN'T. STILL DOING IT. VERY DANGEROUS THIS CAN CAUSE A VERY BAD ACCIDENT I WAS LUCKY THAT I COULD GET OUT OF WAY OF TRAFFIC .I JUST PURCHASED THE VEHICLE.ALSO WHEN THIS HAPPENS THE CHECK ENGINE LIGHT COMES ON

PAINT IS PEELING ALL OVER AND RUSTING THE CAR. PEARL WHITE COLOR.

ON MARCH 1, 2020, I WENT OUT TO GET IN MY CAR AND NOTICED A 10" SWATCH OF PAINT MISSING ON THE DRIVERS SIDE OF MY CAR BETWEEN THE WINDSHIELD AND DRIVERS SIDE WINDOW. APROXIMATELY 4 DAYS LATER, I NOTICED THE SAME THING ON THE PASSENGER SIDE.I WAS VERY UPSET AS IT IS ONLY A 2014, I HAVE BABIED IT AND LOVE IT. TO HAVE IT LOOK LIKE THIS IS VERY DISTRESSING AND I HAVE NOT HAD THIS HAPPEN TO ANY OTHER CAR I HAVE OWNED.

LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. THEY HAVE ALREADY BEEN REPLACED ONCE, I DO NOT BELIEVE IT IS THE BULB AS IIHS HAS RATED THESE LIGHTS ON THIS MODEL AS POOR AS WELL. WHILE DRIVING ON ANY ROAD WITHOUT REFLECTORS OR OVERHEAD LIGHTS IN THE EVENING IT IS VERY HARD TO SEE THE PAINTED LINES. I FEEL VERY UNSAFE ON PAVED COUNTRY ROADS, EVEN ONES THAT ARE STRAIGHT FOR MILES. TURNS FEEL MORE DANGEROUS, AND THIS IS EVEN A PROBLEM ON THE HIGHWAY IN MAJOR CITIES WHERE NO OVERHEAD ILLUMINATION IS PRESENT ON THE ROADWAY.

I AM HAVING AN ISSUE WITH MY LOW BEAM HEADLIGHTS. THE BULB HAS TO BE REPLACED AT LEAST EVERY THREE MONTHS. WHEN I TURN THE LIGHTS OFF SOMETIMES THEY DO NOT COME BACK ON SO BECAUSE OF THIS ISSUE I AM FORCED TO LEAVE HEADLIGHTS ON AT ALL TIMES AND THEY STILL GO OUT AFTER A COUPLE MONTHS. OWNING THE CAR FOR 2 YEARS I HAVE ALREADY REPLACED TAIL LIGHTS TWICE AND HEADLIGHTS 7 TIMES. THERE IS SOMETHING VERY WRONG HERE, NO CAR FROM 2014 SHOULD HAVE REPLACED HEADLIGHTS 7 TIMES MUCH LESS 7 TIMES SINCE 2018!! ON JULY 22, 2020 WHILE DRIVING HOME FROM WORK AT NIGHT, BOTH HEADLIGHTS BURNT OUT AT THE SAME TIME AND I WAS FORCED TO DRIVE HOME WITH MY HIGH BEAMS ON.

MY VEHICLE KEEPS HAVING ISSUES WITH OIL. I GET REGULAR OIL CHANGES AN I HAVE TO PUT OIL IN IT EITHER EVERY 2WEEKS EVEN AFTER AN OIL CHANGE. I HAVE HAD AN OIL COMPSUMPTION TEST AN HAVE BEEN TOLD THAT THERE IS NOTHING WRONG WITH MY CAR. THERE ARE NO OIL LEAKS AT ALL. I WAS ON THE HIGHWAY IN CRUISE CONTROL WHEN IT ALL OF SUDDEN CAME OUT OF CRUISE CONTROL THEN I NOTICED MY RPM GAUGE WASN'T WORKING ALSO. I THEN CAME TO A LIGHT AN WHEN I STARTED TO GO I NOTICED MY CAR BEING SLUGGISH TO REACH 60MPH. I AT ONE TIME HAD MY PEDAL TO THE FLOOR. IT ALSO ACTED LIKE IT WANTED TO STALL ON ME. I MADE IT HOME AN INTO MY DRIVEWAY WHERE I TURNED IT OFF AN BACK ON WHICH AT THAT POINT MY RMP GAUGE STARTED WORKING AN THE CAR ACTED NORMAL. I HAVE ASKED KIA ABOUT THIS PROBLEM NUMEROUS OF TIMES AN I GET NO WHERE. THEY SAY WELL WE SEE THAT THE CONSUMPTION TEST CAME BACK IN THE STANDARD RANGE. I HAVE NO LEAKS AN I HAVE TO PUT OIL IN MY CAR ON A REGULAR BASES. I CAN BE ONLY 4,000 AFTER AN OIL CHANGE AN FEEL IT ACTIING UP AN THEN I CK MY OIL AN MY DIP STICK IS CLEAN NO OIL SO THEN I HAVE TO ADD MORE OIL. I AM CONCERNED THAT I WILL BE ON THE HIGHWAY AN MY CAR WILL JUST SHUT DOWN. MY CAR IS ALWAYS MOVING WHEN I HAVE THESE PROBLEMS. I KEEP GETTING THE RUN AROUND ABOUT THIS ISSUE.

RATTLING SOUND COMING FROM ENGINE. NO DETERMINATION AS TO WHAT IT IS.

WHEN BRAKING, BRAKES GIVE OUT AND CAR SKIDS. ON TURNS, I HAVE TO PUMP BRAKES TO TRY AND REGAIN CONTROL.

IN MAY. MY AIRBAG LIGHT CAME ON AND WON'T GO OFF. I'M NOT SURE IF THE AIRBAGS ARE DEFECTIVE OR NOT, BUT I'M SCARED TO DRIVE AROUND WITH THE LIGHT ON. THEN ON JULY 16,2020, MY VEHICLE STARTED CUTTING OFF ON MY IN THE MIDST OF MOVING TRAFFIC. I HAVE TO THROW MY HAZARD LIGHTS ON AND COAST TO A SAFE PLACE TO LET THE TRUCK SIT. IT'S CUT OFF ABOUT 7 TIMES NOW WITH MY 3 KIDS IN THE CAR.

MY 2014 KIA SORENTO STARTED TO MAKE KNOCKING SOUND AND I TOOK IT TO THE DEALER TO CHECK OUT. CHECK ENGINE LIGHT DID NOT COME ON OR ANY OTHER WARNING SIGNS. AFTER CHECKING SERVICE DEPARTMENT SAID THAT THE ENGINE NEEDS TO BE REPLACED AND IT SOUNDS LIKE THERE ARE METAL PIECES IN THE ENGINE. THEY ALSO SAID THAT KIA SORRENTO 4 CYLINDER HAD THE SAME PROBLEM AND IT WAS RECALLED BUT NOT THE 6 CYLINDER. THEY ALSO ADVISED ME NOT TO DRIVE TOO LONG BECAUSE THE ENGINE MAY STALL. THEY QUOTE ME $7000 TO REPLACE THE ENGINE OR SUGGESTED TO TRADE IN FOR A DIFFERENT CAR. I BROUGHT THE CAR HOME AND TOWED IT TO A LOCAL MECHANIC AND THEY SAID THE SAME THING AND ASKED ME TO CALL KIA USA AND FILE A COMPLAINT. THEY SAID THAT THERE ARE LOT OF TSB'S ON THIS 2014 KIA SORRENTO. ACCORDING TO KIA DEALERSHIP NOTES THEY SAY "CONNECTING ROD FAILURE"

NOTICED PEELING AND FLAKING OF PAINT ON ROOF AFTER WASHING. USED NON ABRASIVE MICRO FIBER HANDHELD CAR WASH MITT AND TURTLE WAX CAR SOAP. BACKUP CAMERA IS INOPERABLE. BOTH CONDITIONS (PREMATURE FLAKING OF PAINT AND BACKUP CAMERA BECOMING INOPERABLE) ARE KNOWN BY KIA FOR THIS MAKE/MODEL. NO RESOLUTION IS AVAILABLE OTHER THAN TO REPAINT/REPAIR THESE ITEMS AT OWNER'S EXPENSE.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

MOTOR WENT OUT ON THE HEATING UNIT IN THE PASSENGER SEAT. *TR

THE VEHICLE WAS IN MOTION AND BASICALLY "DIED". POLICE ASSISTED MY DAUGHTER (WHO WAS DRIVING THE CAR ON HER WAY TO WORK ON A VERY BUSY INTERSTATE). CAR WAS TOWED TO A LOCAL SHOP WHERE IT REMAINED OVER THE WEEKEND. IT WAS THEN TOWED TO ANOTHER SHOP LOCAL TO MY RESIDENCE. UPON DIAGNOSIS, THE STARTER WAS FOUND TO BE BURNED OUT, BUT VEHICLE STILL WOULD NOT START. EVENTUALLY IT WAS DETERMINED THAT THE ENGINE WAS THE PROBLEM.THE ENGINE SEIZED UP. POSSIBLY TIMING CHAIN BUT NOT CERTAIN, AT THIS POINT. SEEMS TO HAVE OCCURRED RANDOMLY. ENGINE HAS HAD PROPER CARE. BATTERY AND STARTER ARE BOTH GOOD (STARTER WAS REPLACED BECAUSE THE SEIZED ENGINE LIKELY BURNED THE STARTER OUT). SHOULD POSSIBLY BE INCLUDED IN THE RECALL # SC147. *TR

AFTER 5 YEARS OF HAVING MY CAR, WHILE KEEPING UP WITH ALL REQUIRED MAINTENANCE, I AM CONSTANTLY HAVING ISSUES WITH THE LIGHTS. TO START, THE LICENSE PLATE LIGHTS BURN OUT AND I HAVE TO REPLACE ABOUT EVERY 3-4 MONTHS. THE LED STRIP OVER THE HEADLIGHT IS A RIP OFF, $700 TO REPLACE BECAUSE YOU CAN'T CHANGE THE BULB YOU HAVE TO CHANGE THE WHOLE FIXTURE?! WHY WOULD ANY COMPANY APPROVE OF THAT DESIGN? SO I HAVE A MISSING LED STRIP, BUT THE OTHER ONE NO ISSUE AFTER 5 YEARS. I JUST RECENTLY HAD THE TOP BRAKE LIGHT GO OUT, ANOTHER LED FIXTURE $150 TO REPLACE A 5' STRIP. RIP OFF!! A FEW WEEKS AGO ONE OF MY FOG LIGHTS WENT OUT, COME TO FIND OUT THE BULB FELL OUT. HOW DOES THAT EVEN HAPPEN?! HOWEVER THE MOST PROBLEMATIC OF THEM ALL IS THE DRIVER SIDE BRAKE LIGHT! I'VE HAD THE PASSENGER BRAKE LIGHT REPLACED ONE, BUT THE DRIVER SIDE BRAKE LIGHT IS REPLACED AT LEAST EVERY 6 MONTHS OR SO. SOME I HAVE PAID FOR, SOME COMPLIMENTARY BUT SUPER INCONVENIENT TO SAY THE LEAST. ON TOP OF THAT, I'VE HAD THE HARNESS REPLACED, TENSION PIN REPAIRS, AND NOW I AM HAVING TO REPLACE THE HARNESS AGAIN FOR THE 2ND TIME IN 2 YEARS. AND I CONSTANTLY SEE OTHER KIA'S, MAINLY SORENTO'S, WITH THE DRIVER BRAKE LIGHT OUT. I HAVE BEEN PULLED OVER SEVERAL TIMES REGARDING LIGHTS AND ONE TIME EVEN HAD GUNS DRAWN ON ME (WHEN BOTH OF MY LICENSE PLATE LIGHTS BLEW OUT). THIS IS JUST RIDICULOUS THAT I AM ALWAYS PARANOID ABOUT LIGHTS. IN ADDITION THIS CAN CAUSE AN ACCIDENT IF SOMEONE CAN NOT SEE ME, OR POSSIBLY GET ME HARMED IF COPS CAN'T SEE MY LICENSE PLATE. KIA NEEDS TO DO A RECALL AND UPGRADE THE LIGHTING TO LAST FOR A NORMAL AMOUNT OF TIME AND/OR REPLACE HARNESSES. LED LIGHTING SHOULD BE REPLACED FOR FREE FOR MAKING IT SO DIFFICULT TO REPLACE THE BULB. OR UPGRADE TO LIGHTING WHERE WE ARE ABLE TO REPLACE THE BULB WITHOUT HAVING TO REPLACE THE WHOLE FIXTURE. I KNOW I AM NOT THE ONLY ONE AND ITS NOT FAIR TO CONSUMERS. *TR

DRIVING ON 2014 KIA SORENTO WITH ONLY 84,000 MILES. DOING OIL CHANGE ON TIME I KEEP THE RECEIPTS FOR RECORDS. LAST FRIDAY WHILE I WAS DRIVING MY CAR BROKE DOWN IN THE MIDDLE OF THE INTERSECTION. SOUNDED LIKE CRANKING ENGINE RATTLING. HAD TO TOW THE CAR TO MY MECHANIC THAT TOLD ME THE ENGINE BROKE DOWN. I DID SOME RESEARCH AND KIA HAD FEW UNANNOUNCED ENGINE RECALLS ON MY MODEL. WHEN I CALL KIA THEY DON'T WANT TO HELP AT ALL. THEY DON'T WANT TO TAKE ANY RESPONSIBILITY. *TR

TL* THE CONTACT OWNED A 2014 KIA SORENTO. THE CONTACT STATED WHILE DRIVING ANOTHER DRIVER WAS HONKING TO INFORM THE CONTACT THAT THERE WERE FLAMES UNDERNEATH THE VEHICLE. THE FRONT PASSENGER OPENED THE DOOR AND CONFIRMED THAT THERE WAS A FIRE. THE CONTACT WHO WAS THE DRIVER AND THE FRONT PASSENGER WERE ABLE TO COME TO A STOP AND EXIT THE VEHICLE. THE PASSENGER SUSTAINED BURN TO THE ARM AND BACK THAT REQUIRED MEDICAL ATTENTION. THE DRIVER ALSO REQUIRED MEDICAL ATTENTION DUE TO THE SMOKE INHALATION. THE CONTACT MENTIONED THAT THE FRONT DRIVER SIDE DOOR FAILED TO OPEN BUT WAS ABLE TO EXIT THE VEHICLE WITH THE HELP OF THE PASSENGER. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE CONTACT MENTIONED THAT THE ENTIRE FRONT END OF THE VEHICLE BURNED. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE VEHICLE HAD NOT BEEN INSPECTED YET. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO SUPERIOR HYUNDAI SOUTH (238 W MITCHELL AVE, CINCINNATI, OH 45232) FOR A UNKNOWN RECALL FOR A MOTOR REPLACEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

CAR STOPPED RUNNING, WHILE DRIVING. WAS TOWED TO REPAIR CENTER. WAS TOLD ENGINE FAILED AND NEEDS TO BE REPLACED AT A COST OF 5-10,000 DOLLARS. THIS CAR ONLY HAS 66000 MILES. *TR

I WAS DRIVING STRAIGHT DOWN A 2 LANE HIGHWAY AT APPROX. 55 MPH AND THE ENGINE ABRUPTLY SHUT OFF. HOWEVER, ALL ELECTRICAL COMPONENTS STILL WORKED, INCLUDING THE A/C, LIGHTS, AND THE NAVIGATION SCREEN. I DIDN'T EVEN HAVE TIME TO THINK ABOUT WHAT I NEEDED TO DO, BUT I WAS ABLE TO PULL INTO SOMEONE'S DRIVEWAY, AS THERE WAS NO SHOULDER ON THE HIGHWAY THAT I COULD PULL OVER ONTO. AFTER PULLING OFF OF THE HIGHWAY, I PLACED THE VEHICLE IN PARK AND I TURNED IT OFF. I TRIED TO RESTART THE VEHICLE AND EVERY LIGHT ON THE DASH WAS ILLUMINATED, BUT IT WOULD NOT START . NONE OF THE ELECTRICAL COMPONENTS WORKED NOW AFTER SHUTTING THE CAR OFF. HEARD A CLICKING SOUND WHEN BRAKES WERE APPLIED. I CHECKED OIL ON DIP STICK AND OIL WAS FINE. THE VEHICLE HAD OVER A QUARTER TANK OF GAS. NO LIGHTS APPEARED ON DASH BEFORE IT ABRUPTLY DIED. CALLED TOW TRUCK TO COME GET IT AND TAKE IT TO REPAIR SHOP. MECHANIC SAYS IT IS SHOWING THE PROBLEM COULD BE IN THE MAIN BRAIN OF THE VEHICLE, AND I WILL HAVE TO HAVE IT TOWED TO NEAREST KIA DEALER WHICH IS 2 HOURS AWAY. I JUST PURCHASED THIS VEHICLE APPROX. 3 MONTHS AGO WITH ROUGHLY 75K MILES ON IT. I AM THE SECOND OWNER WITH NO PRIOR ACCIDENTS. I AM GREATLY CONCERNED ABOUT THIS ISSUE WITH MY 2014 KIA SORENTO SXL, DUE TO THE FACT THAT IT COULD HAVE CAUSED AN ACCIDENT AND SOMEONE COULD HAVE BEEN SERIOUSLY INJURED DUE TO THE ENGINE JUST ABRUPTLY DYING. THIS NEEDS TO BE RECALLED ASAP! *TR

UNFORTUNATELY WHILE DRIVING MY VEHICLE ON THE HIGHWAY IT SHUT OFF ABRUPTLY. *TR

MY TROUBLES BEGAN ON APRIL 6, 2020 WHEN MY ABS LIGHT CAME ON. I HAD NEVER HAD THIS ISSUE IN ANY PRIOR VEHICLE THEREFORE EVEN THOUGH WE WHERE AT THE HEIGHT OF A WORLDWIDE PANDEMIC I IMMEDIATELY CALLED THE KIA DEALERSHIP WHERE I HAVE MY VEHICLE SERVICED. I WAS ABLE TO GET AN APPOINTMENT FOR THE NEXT MORNING. I WAS REGRETTABLY INFORMED THAT MY LEFT REAR ABS SENSOR HAD FAILED AND WOULD NEED TO BE REPLACED. INCLUDING THE COST OF THE OIL CHANGE, THIS REPAIR COST ME $657.35. THEN ON APRIL 22, 2020,MY CHECK ENGINE LIGHT CAME ON. ONCE AGAIN, I IMMEDIATELY SCHEDULED AND APPOINTMENT AT THE KIA DEALERSHIP IN DELRAY BEACH, FL FOR THE NEXT MORNING. SOON THEREAFTER I WAS ADVISED THAT MY FUEL TANK SENSOR HAD FAILED. THIS COST ME $463.61.ON MAY 5, 2020, TO MY SURPRISE MY ABS LIGHT CAME ON AGAIN. I SCHEDULED AN APPOINTMENT WITH THE KIA DEALERSHIP IN DELRAY BEACH, FL FOR THE NEXT MORNING. I WAS SOON INFORMED THAT MY RIGHT ABS SENSOR HAD FAILED. THIS REPAIR COST ME $513.32. I HAVE REACHED OUT TO KIA CONSUMER AFFAIRS ON SEVERAL OCCASIONS REGARDING MY DISPUTE, HOWEVER, ON EACH OCCASION I HAVE BEEN MET WITH ADVERSITY. MY DISPUTE IS NOT WITH KIA'S WARRANTY HOWEVER, EACH TIME I HAVE SPOKEN WITH KIA'S MANAGEMENT AND/OR CUSTOMER SERVICE REPRESENTATIVES THEY CONTINUE TO ADVISE ME THAT MY WARRANTY HAS EXPIRED SO THERE IS NOTHING THEY CAN DO. MY ISSUE IS, THAT THEIR SENSORS ARE FAULTY. SPECIFICALLY, THE REAR ABS SENSORS. THESE SENSORS SHOULD NOT HAVE FAILED LIKE THIS. KIA HAS CONTINUED TO HAVE ISSUES WITH THE ABS SENSORS. KIA SHOULD NOT BE SHIFTING THE BLAME AND COST OF THEIR FAULTY PARTS ONTO THEIR CONSUMERS. DURING MY LAST CALL WITH [XXX], A MANAGER AT KIA MOTORS IN IRVINE, CALIFORNIA; I WAS ASKED HOW MANY KIA'S I OWNED. WHEN I ADVISED HIM THAT THIS WAS MY FIRST AND WILL NOW BE MY LAST KIA, HE TOLD ME THAT I AM NOT A LOYAL CUSTOMER AND I HAVE NO WARRANTY SO THERE IS NOTHING KIA MOTORS CAN DO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS AT A LIGHT ON FRIDAY AND MY CAR JUST TURNED OFF.I HAD TO PUSH IT TO THE GASTION. WHEN MY MECHANIC CAME TO LOOK AT IT ON FRIDAY HE SAID THAT MY ENGINE LOCKED I NEED A NEW ENGINE. I DON'T UNDERSTAND WHY THERE WASN'T A RECALL ON MY VIN NUMBER BUT THERE WAS RECALLS ON 2013 AND 2014 KIA SORENTO AND KIA SOLES . I HAVE A FRIEND OF MINE THAT HAS A 2013 KIA SORENTO AND HE HAD THE SAME ISSUE WITH HIS ENGINE. IS THE GDI ENGINES AND THAT'S THE ENGINE I HAVE AND IS NOT REPLACEABLE THAT IS SO MESSED UP. THERE WAS A REPLACEMENT ON ALL ENGINES OF GDI.WHY THIS HAPPENING TO ME WHEN I HAVE 6 MONTHS LEFT OF PAYMENTS AND IT'S $3,500 TO REPLACE AN ENGINE THIS IS REALLY ABSURD. *TR

SOMETHING IS DRAINING THE BATTERY. IF THE CAR ISN'T DRIVEN FOR A FEW DAYS, IT WILL NOT START. *TR

EVERY 2 DAYS PUTTY A QUART OF OIL. *TR

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO ACCELERATE, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THERE WAS A DELAY BETWEEN THE ACCELERATOR BEING DEPRESSED AND THE VEHICLE RESPONDING. IN ADDITION, THE VEHICLE WOULD SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LA FONTAINE KIA LOCATED AT (2027 S. TELEGRAPH RD, DEARBORN, MI 48124), WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A TUNE UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *BF CONSUMER STATED MOTOR OVERHEATED WHILE DRIVING AND VEHICLE WOULD SHUT OFF.*JB

MY ENGINE STARTED BLOWING SMOKE WHEN DRIVING OUT WITH MY FAMILY. I TOOK IT TO KIA DEALERSHIP AND THEY SAID THAT BOTH THE FRONT TIMING COVER AND THE OIL PAN GASKET HAD A LEAK AND THAT THEY NEEDED TO BE REPLACED. MY CAR HAD AN ENGINE RECALL DONE BY THEM ON WHICH DURING MANUFACTURING THERE WERE METALS SHARDS THAT SPREAD THROUGH THE ENGINE. I ALSO READ THIS ENGINE (THETA 2) WAS INVOLVED IN CASES WERE THE ENGINE CAUGHT ON FIRE FOR NO APPARENT REASON. THIS IS A SAFETY CONCERN AND THEIR ENGINES SHOULD BE WARRANTIED FOR A LONGER TIME. I'M ATTACHING THE INVOICE FOR THE REPAIRS DONE.

I BOUGHT 2014 KIA SORRENTO WITH 93,000 ON IT HAD OIL CHANGE TO FULL MAX LIFE SYNTHETIC API OIL AND OIL FILTER CHANGE TO FULL SYNTHETIC FILTER AT 97,389 .THEN GOT TO AND OIL GOOD FOR 7,500 MILES. ENGINE WENT OUT AT 102,500. AND NORMAL DRIVING ..

WHILE DRIVING ON THE HIGHWAY, MY ENTIRE DASHBOARD WENT OUT. THIS MADE IT IMPOSSIBLE FOR ME TO SEE HOW FAST I WAS GOING. TURNS OUT, WHEN I TURN MY HEATED SEATS ON IT BLOWS THE FUSE FOR MY DASHBOARD. THIS IS VERY DISAPPOINTING, BECAUSE I JUST BOUGHT THIS CAR 6 MONTHS PRIOR TO THIS HAPPENING.

ENGINE MALFUNCTION PERTAINING TO THROTTLE BODY. VEHICLE STARTED TO SKIP WHILE SITTING STATIONARY IN PARKING SPACE AS IF NOT RECEIVING ENOUGH FUEL THEN HAS REDUCED POWER. TOOK VEHICLE TO DEALER TO INQUIRE ABOUT POSSIBLE COVERAGE FOR REPLACEMENT SINCE VEHICLE HAD LESS THAN 100,000 MILES. DEALERSHIP TOLD ME THAT THROTTLE BODY WAS NOT COVERED AND THAT IT WOULD CODE IN ASSESS OF 1,000 DOLLARS TO REPAIR.

MY CHECK ENGINE LIGHT CAME ON THE FIRST TIME IN AUGUST OF 2019 . THE DEALERSHIP KEPT MY KIA SORENTO FOR ALMOST A MONTH . 3 DAYS AFTER I GOT IT BACK THE CHECK ENGINE LIGHT CAME ON AGAIN BROUGHT IT BACK TO DEALERSHIP COST ME ANOTHER 155.00. 4 DAYS AFTER THAT CHECK ENGINE LIGHT CAME ON AGAIN FOR THE SAME THING AS THE FIRST TIME . WHEN IT WOULD COME ON THE ACCELERATION WOULD ALMOST DIE I COULD ONLY GO 3 OR 4 MILES A HOUR . WHEN I GOT IT BACK THE 3RD TIME I WAS GOOD FOR ABOUT 2 MONTHS THEN IN NOVEMBER OF 2019 . THE EXACT SAME THING HAPPENED AGAIN ALMOST GOT HIT THIS TIME . BROUGHT IT TO ANOTHER DEALERSHIP COST ME ALMOST 400.00. THEN ON MY WAY OUT OF TOWN IN DECEMBER OF 2019 . IT HAPPENED AGAIN. AGAIN ALMOST GOT HIT I WAS ON THE INTERSTATE HALFWAY TO MY DESTINATION. THIS TIME HAD TO RENT A TOW BAR HAVE SOMEONE DRIVE 3 HOURS TO GET ME AND MY KIA . THEN GOT IT TO A DEALERSHIP IN A DIFFRENT STATE . THEY CHARGED ME FOR A PART THAT WAS UNDER WARRANTY THIS TIME IT COST ME 509.00. THIS IS A SAFTY ISSUE PLUS KIA WILL NOT REFUND ME THE MONEY I SPENT ON THE WARRANTY PART.

CAR STARTED OVERHEATING AND COOLANT BACKED UP AND OVER FLOWED COOLANT RESERVOIR. ALSO BEING WINTER THERE WAS NO HEAT COMING FROM THE HEATER. THIS HAPPENED WHETHER TRAVELING 70 MILES AN HOUR, STOPPED AT A STOP SIGN, OR IDLING IN PARK. TEMPERATURE GAUGE WOULD GO FROM NORMAL TEMP TO OVER HEATING TEMPS, BACK AND FORTH WITH THE SOUND OF BUBBLING IN THE RESERVOIR AND HEAVY COOLANT LEAKAGE. ME AND MY WIFE ALSO NOTICED A STRONG FOUL FUEL ODER EXSPECIALLY WHEN DRIVING ON THE FREEWAY. I REPLACED THE THERMOSTAT, FLUSHED AND FILLED THE RADIATOR WITH 50-50 MIX OF ANTIFREEZE AND IT CHANGED NONE OF THE PROBLEMS LISTED ABOVE. HAD SYSTEM PRESSURE TESTED AND A SCAN OF THE ENGINE OB2 MODULE AND CAME BACK WITH 0 CODES. RESEARCHED VEHICLE AND FOUND RECALL NUMBER SC147 ENGINE/ENGINE COOLING, ENGINE REPLACEMENT.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT AFTER AN OIL CHANGE, THERE WAS AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO DAR CARS KIA LOCATED AT (4700 BRANCH AVE, MARLOW HEIGHTS, MD) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 141,000.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, A LOUD RATTLING SOUND WAS HEARD. THE VEHICLE STALLED WITH THE OIL WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS RESTARTED AND WAS DRIVEN TO AN INDEPENDENT MECHANIC. THE VEHICLE STALLED AND FAILED TO RESTART. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED OF ENGINE OIL CONSUMPTION WHICH CAUSED THE GEAR TO WEAR WHICH CAUSED THE RATTLING SOUND IN THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

JANUARY 10, 2020 HAD THE RECALLS ON MY CAR CHECKED. NOTHING WAS WRONG. WHILE DRIVING HOME FEBRUARY 28, 2020, MY CAR STARTED TO MAKE A HORRIBLE KNOCKING NOISE. I WAS ONLY ABOUT 2 MILES FROM HOME. PULLED IN AND TURNED CAR OFF. CONTACT KIA WAS TOLD TO BRING CAR IN THE NEXT MORNING THAT THERE WAS A LIFETIME WARRANTY ON THE MOTOR. START THE CAR AND DRIVE 2 MILES, THE CHECK ENGINE LIKE STARTED BLINKING, OIL PRESSURE LIGHT CAME ON, CAR DIED AND NEVER HAS STARTED BACK. ASKED THE KIA DEALER IF THEY WERE ABLE TO PROVIDE ME WITH A LOANER CAR AND WAS TOLD NO. FIRST I WAS OUT A $300 TOWING BILL BECAUSE THEY NEVER EVER CHECKED OUT THE ENGINE RECALL, AND NOW I AM OUT ANOTHER $300 ON A RENTAL.

2014 KIA SORENTO CAR LOST ALL POWER AND WON'T START BATTERY FULLY CHARGED. WHILE GOING OVER 50 CAR JUST LOST POWER. WON'T TURN OVER NOTHING HAD TO PAY FOR TOW TO DEALERSHIP TO WAIT AND SEE IF THEY EVEN KNOW. VERY UNSAFE WAS THIRD TIME HAPPENING WHILE DRIVING THIS TIME DEAD. CAR HAS LESS THEN 84,000 MILES AND STILL UNDER WARRANTY

MY 2014 KIA SORENTO RECENTLY HAD AN ENGINE FAILURE. I WAS DRIVING ON THE FREEWAY AT 65 MPH AND HEARD A LOUD KNOCKING SO I STARTED TO EXIT THE FREEWAY BY THE TIME I GOT TO THE MIDDLE LANE I HEARD A LOUD POP COMING FROM THE FRONT OF THE VEHICLE. I LOST ALL ACCELERATION AND COASTED TO THE SIDE OF THE FREEWAY. BEFORE THE ENGINE QUIT WORKING THERE WERE NO WARNING LIGHTS ON MY DASH AND TEMPERATURE OF THE ENGINE WAS NORMAL. AS SOON AS THE ENGINE QUIT WORKING THE OIL LIGHT AND ENGINE LIGHT CAME ON. AFTER GETTING IT TOWED 17 MILES AND 150 DOLLARS LATER I WAS TOLD BY THE MECHANIC THE ENGINE WAS COMPLETELY SEIZED UP. THEY CHECKED THE OIL LEVELS AND SAID IT WAS HALF OF A QUART LOW. THIS VEHICLE IS ONLY 6 YEARS OLD AND ALL OF THE MILES PUT ON IT ARE FREEWAY MILES DRIVING TO AND FROM WORK. THIS ENGINE HAS BEEN BURNING UP OIL LIKE CRAZY EVERYTIME I TOOK IT IN FOR ROUTINE MAINTENANCE OR REPLACED THE OIL MYSELF IT HAS BEEN LOW AND VERY BLACK. THE MAINTENANCE HAS BEEN KEPT UP ON PER SPEC'S OF THE MANUFACTURER.

MY VEHICLE HAS AUTOMATIC LOCKING DOORS AND WILL LOCK AUTOMATICALLY WHEN SHIFTING THE SUV FROM PARK INTO REVERSE OR DRIVE AND THEN WILL UNLOCK ONCE PLACED BACK IN PARK. HOWEVER RECENTLY THIS FUNCTION STOPPED WORKING ALTOGETHER AND THE LOCKS ON THE DOORS WILL NO LONGER LOCK WHEN SHIFTING THE CAR FROM PARK INTO ANOTHER GEAR CREATING A SAFETY ISSUE. FURTHERMORE, DUE TO THIS ELECTRICAL/SAFETY ISSUE THE LOCK/UNLOCK BUTTON ON THE DOOR NO LONGER WORKS AND AS WELL DUE TO THE SAME ISSUE. NOR CAN I LOCK THE VEHICLE WITH THE KEY FOB. IN GOOGLING THIS PROBLEM, I HAVE FOUND OUT THOUSANDS OF OTHER KIA OWNERS ARE HAVING THE SAME ISSUE AND THE ONLY REMEDY FROM KIA IS TO REPLACE A $1500 COMPUTER AS IN MANUFACTURING THEY SOLDERED A $3 RELAY SWITCH ONTO THE COMPUTER BOARD AND THEY WILL NOT /CANNOT REPLACE THE FAULTY RELAY THAT SEEMS TO BE CAUSING THIS PROBLEM. HENCE THIS IS THE REASON WHY I AM REACHING OUT TO THE NHTSA AS I FEEL THAT THIS IS A ELECTRICAL /SAFETY ISSUE AND THE ONLY WAY TO LOCK MY VEHICLE SECURELY IS TO WALK AROUND THE VEHICLE AND LOCK EACH DOOR INDIVIDUALLY. PLEASE HELP ME AND THE OTHER THOUSAND OF KIA OWNERS WHOM ARE HAVING THIS PROBLEM.

I TURNED THE ENGINE OFF THE RADIO AND TO UNLOCK THE DOORS WERE WORKING BECAUSE I HAD JUST DROPPED MY KIDS OFF AT SCHOOL, WENT TO TURN THE ENGINE ON THE RADIO STOP WORKING THE WINDOWS IT WON'T GO DOWN STOP WORKING AND THE DOOR OPENER BUTTON TO UNLOCK THE DOORS STOP WORKING. THE TIRE LIGHT KEEPS FLASHING AND THERE IS SOME WIERD NOISE LIKE VIBRATION COMING FROM THE ENGINE ONLY WHEN YOU START THE ENGINE AND THE AIR CONDITIONER COMES ON FULL BLAST.

WAS DRIVING ON STATE HIGHWAY WHILE PASSING SLOWER MOVING VEHICLES. CAR SHUT OFF WHILE MOVING AT 60-65MPH WHILE OVERTAKING VEHICLES. PULLED OFF TO THE SIDE OF THE HIGHWAY AS FAR AS POSSIBLE AS THE CAR HAD SHUTOFF COMPLETELY. TRIED TO RESTART THE CAR AND THE CAR WOULD NOT BEGIN THE STARTING PROCESS AT ALL. IT SOUNDED LIKE A SEMI-GRINDING NOISE AND CLICK. HAD THE VEHICLE TOWED TO MECHANIC AND THEY HAVE DETERMINED THAT THE ENGINE SEIZED AND IS 'BLOWN'. CAR HAS APPROXIMATELY 85K MILES.

BOTH FRONT BRAKES LOCKED UP, MECHANIC SAID NEED REPLACE CALIPERS AND HE HAS NEVER SEEN BOTH GO OUT AT SAME TIME. ALSO THE ABS LIGHT WON'T GO OFF. THE VEHICLE STARTED SHAKING OUT OF CONTROL, AFTER STOPPED AND CHECKED THE ROTORS WERE EXTREMELY HOT, THEY TURNED BLUE FROM THE HEAT.

THE FRONT HEADLIGHTS ARE DANGEROUSLY LOW AND I HAVE TO DRIVE WITH HIGH BEAMS ON AT NIGHT. CHANGING NEW BULBS DOESN'T FIX THE PROBLEM!

MY 2014 KIA SORENTO HAD 38,283 MILES ON IT AND THE RACK AND PINION NEEDED TO BE REPLACED. PRIOR TO TAKING INTO THE MECHANIC FOR REPAIR I NOTICED A CLICKING/POP SOUND WHEN I WOULD TURN MY STEERING WHEEL. I WAS ADVISED BY THE MECHANIC THAT IT WAS FAULTY PART AND WORE OUT VERY QUICKLY. I CALLED KIA TO SEE WHAT THEY HAD TO SAY ABOUT IT AND THEY SAID THAT THEY HAD NO COMPLAINTS WITH THIS ISSUE. I WAS ALSO ADVISED THAT IT ABOUT 3-6 MONTHS AND I MAY NEED TO REPLACE ANOTHER PART OF THE STEERING BUT AT THIS TIME IT IS WORKING WITHIN MANUFACTURERS SPECS. THANKS FULLY I PURCHASED AN EXTENDED WARRANTY THAT COVERED THE REPAIRS, HOWEVER I STILL BELIEVE THAT KIA SHOULD LOOK INTO THIS.

AIR BAG LIGHT STAYED ON. VEHICLE WAS STATIONARY. NO ACCIDENT. AIRBAG HAS NEVER DEPLOYED. ONE DAY TO THE NEXT NO ISSUE. NOW I AM GREATLY CONCERNED FOR MY SAFETY.

THE ENGINE HAS BEEN BURNING OIL VERY QUICKLY. WE HAD AN OIL CHANGE AND AROUND 5,000 MILES LATER, THERE WAS ZERO OIL LEFT IN THE CAR - THE OIL LIGHT CAME ON. THEN IT WAS FINE UNTIL THE NEXT OIL CHANGE. THEN LESS THAN 3,000 MILES LATER, THE SAME THING HAPPENED. ADDED 4 QUARTS OF OIL TO IT AND ABOUT A MONTH LATER, IT WAS LOW AGAIN AND THE OIL WAS VERY DARK.

DOORS JUST STARTED NOT UNLOCKING OR LOCKING WITH FOB OR BY DOOR PANEL AND THE BACK UP ALARM BEEPS NON STOP AS SOON AS YOU PUT IT IN REVERSE, ALL SENSORS ARE CLEAN.

THE HEADLIGHTS HAVE REPEATEDLY BURNED OUT. I WOULD ESTIMATE THAT I HAVE REPLACED THE RIGHT SIDE LOW BEAM 8-10 TIMES AND THE LEFT SIDE 3-5 TIMES. IT'S BEEN ROUGHLY A 2:1 RATIO. THIS LAST TIME BOTH HEADLIGHTS BURNED OUT WITHIN AN HOUR OF EACH OTHER AT NIGHT. FORTUNATELY I KEEP AN EXTRA BULB IN THE CAR AND I WAS ABLE TO CHANGE OUT ONE OF THEM SO I DIDN'T HAVE TO DRIVE HOME WITH NO HEADLIGHTS AT ALL. THIS WAS A POTENTIALLY DANGEROUS SITUATION. I HAVE RESEARCHED THIS AND WHILE I DON'T SEE A RECALL I DO SEE THAT MANY OWNERS HAVE POSTED ON FORUMS THAT THEY'RE HAVING THE SAME ISSUE. JUST AS A POINT OF REFERENCE MY 2014 SILVERADO HAD THE HEADLIGHTS REPLACED IN 2017 AFTER AN ACCIDENT AND HAVE I HAVE YET TO REPLACE A HEADLIGHT WHILE DRIVING THE CHEVY APPROXIMATELY THE SAME NUMBER OF MILES AS THE KIA.

THE ENGINE LIGHT CAME ON AND MY CAR STARTED SHAKING, KNOCKING, AND DECELERATING AS I TRIED TO PASS ANOTHER VEHICLE.

THE ISSUE IS THE ENGINE IT'S BURNING THE OIL AND ONE OF THE RECALL THAT THIS VEHICLE HAS BEEN A KNOCKING SOUND IN THE ENGINE AND THATS THE PROBLEM THAT I'M HAVING. THE PROBLEM OCCURRED IN THE ROAD WHEN I SMELLED THE BURNING OIL. NOW MY MECHANICS SAYS THAT I HAVE TO REPLACE A ENGINE THAT ONLY IS 6 YRS OLD

THE STEERING COLUMN RATTLES AS THE VEHICLE IS IN MOTION.

TODAY I WAS DRIVING TO MY PARENTS HOUSE ON A LONG STRAIGHT AWAY HIGHWAY (55MPH SPEED LIMIT). I BEGAN PASSING ANOTHER VEHICLE AND AS SOON AS I GOT AROUND HIM MY CHECK ENGINE LIGHT, OIL LIGHT, AND BATTERY LIGHT CAME ON. I PROMPTLY PULLED OVER ON THE SIDE OF THE ROAD AND SHUT THE CAR OFF. I CHECKED OIL LEVEL, WHICH WAS FINE. NO OBVIOUS OVER HEATING, SMOKE, OR LEAKS. I DECIDED TO TURN THE CAR BACK ON TO SEE IF THE LIGHTS WERE STILL THERE BUT THE CAR WOULDN'T START. IT WAS COMPLETELY DEAD ASIDE FROM ONE TINY CRANK NOISE THEN NOTHING. LUCKILY SOMEONE STOPPED AND WE GOT THE CAR STARTED BY JUMPING IT. WENT TO THE LOCAL PARTS STORE AND MY BATTERY, STARTER, AND ALTERNATOR ALL CHECKED OUT OK. NO FURTHER LIGHTS OR ISSUES THE REST OF THE DAY. NOT SURE WHAT HAPPENED BUT I'M SCARED TO DRIVE IT LONG DISTANCE NOW. NEVER HAD AN ISSUE WITH THIS CAR BEFORE THIS.

MY HEADLIGHTS CONTINUE TO BLOW OUT EVERY FEW WEEKS, NO MATTER WHAT KIND OF BULB I USE. LAST NIGHT WHILE ON A VERY DARK AND RAINY ROAD, BOTH HEADLIGHTS WENT OUT FORCING ME TO DRIVE WITH MY HAZARDS WITH MY CHILDREN IN THE CAR. VERY DANGEROUS. APPARENTLY, THIS ISN'T AN ISOLATED INCIDENT.

WHEN VEHICLE IS NOW IN REVERSE AND YOU BEGIN TO TURN TO THE RIGHT OR LEFT, THERE IS THIS UNUSUAL GRATING NOISE EMANATING FROM THE FRONT AXLE. THIS DOES NOT HAPPEN AGAIN ONCE VEHICLE IS IN FORWARD MOTION ( DRIVE) . THIS PROBLEM IS ON THE INCREASE.

THIS HEADLIGHT PROBLEM HAS BEEN ONGOING WITH KIA AND SINCE I PURCHASED THIS VEHICLE IN 2016 WITH 26,000 MILES. AND I REPLACED MANY HEADLIGHT BULBS THEN DECEMBER 2019 WENT TO DEALERSHIP TO GET LED SAFETY DAYLIGHT HEADLIGHT BULB REPLACED. WAS TOLD NO BULB FOR IT ACCOUNT IT'S ENCASED IN HEADLIGHT ASSEMBLY AND TO REPLACE WOULD COST OVER $900 FOR ASSEMBLY. AND TOLD NEVER SEEN THAT LIGHT EVER GO OUT. PRIOR TO THIS I ALREADY HAD THE OTHER HEADLIGHT ASSEMBLY REPLACED FOR CONSTANT LIGHTING PROBLEMS. WHICH THE DEALERSHIP HAD IN STOCK AND THAT TOLD ME KIA HAD A PROBLEM. VEHICLE NOW HAS 72,000 MILES ON IT. I CALLED KIA ASSISTANCE AND TOLD THEM OF PROBLEM WITH LIGHTS AND THE FREE REPLACEMENT OF THE OTHER ASSEMBLY. I WAS DENIED THE CLAIM EVEN THOUGH I TOLD THEM OF ALL THE LIGHTING PROBLEMS AND COMPLAINTS FILED WITH NHTSA. THEY WERE ON DEAF EARS. SO HERE I AM FILING MY COMPLAINT AND HOPING ENOUGH PRESSURE IS APPLIED TO KIA THAT THEY RECALL ALL MODELS WITH THE PROBLEM.

CAR WILL NOT LOCK DOORS WITH LOCK SWITCH IN FRONT DOORS AND WITH KEY FOB. THIS STARTED IN JUNE OF 2016 ON AND OFF CAR HAS BEEN TO CONCORD KIA 2 TIMES NOW IN THE LAST 4 YEARS IT WOULD LOCK ON AND OFF NOW ITS ALL THE TIME NOT WORKING AND THEY SAY THEY CAN'T GET IT TO NOT WORK, WE HAVE READ THAT THIS IT AN ISSUE WITH A LOT OF MODELS AND YEARS WITH KIA CARS, WE WERE TOLD IT COULD BE A BODY CONTROL MODULE COST IS ANY WERE FROM $800.00 TO OVER $1000.00 FOR REPAIRS

2014 KIA SORENTO WILL NOT LOCK THE DOORS USING THE KEY FOB OR THE DOOR PANEL. SO THIS MEANS I HAVE TO WALK AROUND EACH DOOR AND LOCK THEM BY HAND. THIS IS A BIG SAFETY CONCERN WHEN TRAVELING THROUGH HIGH CRIME AREAS. ONCE ALL THE DOORS ARE LOCKED I CAN PUSH THE LOCK BUTTON ON MY KEY FOB TO SET THE ALARM. I HAVE CHANGED THE BATTERY ON THE KEY FOB STILL THE SAME THING. WITH THIS GOING ON IT DOES CAUSE A SAFETY OF MY LOVED ONES.

2014 KIA SORENTO JUST QUIT WORKING. ME AND THE FAMILY WERE DRIVING DOWN THE INTERSTATE GOING 70MPH AND THE CAR STARTED MAKING A LOUD TICKING NOISE THEN JUST LOST POWER AND SHUT OFF. LUCKILY I WAS ABLE TO PULL OFF THE INTERSTATE SAFELY.

POWER LOCKS DO NOT WORK PROPERLY. DOORS DO NOT LOCK AND THIS OCCURS VARIABLY. THIS IS A SAFETY CONCERN AS DOORS DO NOT LOCK AND I HAVE SMALL CHILDREN. KIA DEALERSHIP STATES THERE ARE NO RECALLS ALTHOUGH MULTIPLE CONSUMERS REPORT SIMILAR ISSUES.

ENGINE LIGHT CAME ON ALONG WITH OIL FILTER LIGHT ONLY WEEKS AFTER OIL CHANGE AND KNOCKING SOUND BECAME CLEAR IN MY ENGINE AREA. VEHICLE HAS ALSO SHUT OFF IN THE MIDDLE OF DRIVING.

ENGINE OIL BURNOUT - WITHIN 3 WEEKS OF A FRESH OIL CHANGE THE OIL COMPLETELY BURNED OUT OF THE CRANK CASE / 2 OIL CHANGES PERFORMED WITHIN 3 WEEKS , NO OIL LEAKS OR SMOKE FROM EXHAUST , VEHICLE WAS IN MOTION AND IMMEDIATELY HERD A KNOCK AND PULLED OVER AND SHUT VEHICLE OFF BEFORE ANY MAJOR DAMAGES COULD OCCUR

I HAVE TWO MAJOR SAFETY HAZARDS GOING ON WITH MY VEHICLE THAT I FEAR FOR THE SAFETY OF MY 4 CHILDREN AND WIFE WHEN WE'RE DRIVING ON THE HIGHWAY, AND OTHER FAST ROADS. THE FIRST ISSUE IS THE ELECTRICAL. IT FIRST STARTED BACK AROUND 40,000 MILES WHEN I TOOK MY KIA TO A KIA DEALERSHIP IN NAPERVILLE, IL AND THEY TOLD ME BOTH LOW BEAMS WERE OUT, SO THEY REPLACE THEM. EVER SINCE, I'VE BEEN REPLACING THESE BULBS EVERY 3-6 MONTHS BECAUSE THEY KEEP BLOWING OUT WHILE DRIVING AND IT'S AGAINST THE LAW TO USE HIGH BEAMS, SO I'M DRIVING IN PITCH BLACK. NOW, JUST 3MONTHS AGO, BOTH OF MY BRAKE LIGHTS GO OUT, AT THE SAME TIME. THREE YEARS AGO MY BACK UP CAMERA STOPPED WORKING, AND HASN'T WORKED SINCE. AT 57K MILES MY ENGINE WAS RECALLED FOR ENGINE FAILURES, AD WITHIN THE LAST 6 MONTHS I'VE EXPERIENCED STALLING, STUTTERING, KNOCKING WHILE DRIVING ON HIGH WAYS, AT RED LIGHTS, IN TRAFFIC. FURTHERMORE, IN SEPTEMBER 27, 2019 MY ENGINE OIL WAS COMPLETELY UNDETECTABLE ON THE DIP STICK WHEN I TOOK IT IN FOR A ROUTINE OIL CHANGE AT 99,664 MILES. ALSO, BACK AT 64,977 MILES DURING ROUTINE SERVICE, IT WAS LOW. WITH THESE CONCERNS, I TOOK MY KIA IN TODAY TO THE GERALD KIA NORTH AURORA, IL, THEY RAN DIAGNOSTICS AND SAID EVERYTHING WAS PERFECT. THEY SAID THEY CANNOT EXPLAIN WHY MY BULBS KEEP BURNING OUT. THE TECH MANAGER ALSO STATED THAT THE STALLING AND KNOCKING IN MY ENGINE IS BECAUSE MY ENGINE HAD NO OIL IN IT. HE CHECKED FOR LEAKS, AND DIDN'T FIND ANY LEAKS. MY LAST OIL CHANGE AT A JIFFY LUBE, THEY TOLD ME THE SAME THING AT 99,664 MILES, IT WAS ALMOST DRY. AT TODAYS SERVICE, MILEAGE IS 102,554. THAT MEANS 5 QUARTS OF OIL BURNED UP IN 2,890 MILES OR MOST LIKELY WAY SOONER BECAUSE AFTER 1.5 MONTHS OF THE OIL CHANGE I STARTED EXPERIENCED STALLING, KNOCKING, STUTTERING IN THE ENGINE, SO THAT MUST HAVE BEEN AT ONLY 1000-1500 MILES. I PUT IN A CLAIM WITH KIA CONSUMER AFFAIRS, BUT I'M NOT SATISFIED.

DOOR LOCKS ONLY LOCK AND UNLOCK OCCASIONLY. BATTERIES REPLACED IN FOBS STILL NOT OPERATING PROPERLY. READ THAT SLOT OF PEOPLE HAVE OR HAD THE SAME ISSUE. DOORS WOULD TYPICALLY LOCK WHEN YOU DRIVE. USE TO NOT ANYMORE. HAD CAR IN FOR RECALL ON ENGINE THIS YEAR.

LIGHTING FROM HEADLIGHTS IS TOO DIM TO DRIVE AT NIGHT. CANNOT SEE 5 FEET AHEAD. BULBS WERE REPLACED. DEALER ADJUSTED THEM. STILL NO CHANGE. DANGEROUS TO DRIVE AT NIGHT. I AM LIMITED TO DRIVE IN DAYLIGHT ONLY AS I CANNOT SEE TO DRIVE AT NIGHT WITH 20/20 VISION.

THE ENGINE PROBLEMS I STARTED EXPERIENCING 1.CAR HESITATES WHEN ACCELERATING, 2. KNOCKING NOISE FROM ENGINE, LACK OF POWER LOW OIL PRESSURE, WHEN I PUT OIL IN THE CAR, SEEMS LIKE THE NEXT DAYS ITS LOW AGAIN,(EMPTY)I SPENT MANY DOLLARS ON OIL, I HAD THE OIL CHANGED EVERY 3 MONTHS SOMETIMES AT (KIA) BECAUSE I GET FREE OIL CHANGE, AND MOST AT JIFFY LUBE, HERE LATELY, THE OIL SEEMS TO BE BURNING MORE, CHECK ENGINE LIGHT IS FLASHING OFF AND ON , THE CAR IS UNSAFE TO DRIVE. THE CAR IS IN MY GARAGE. 3. THE BACK BRAKES WENT OUT , SUDDENLY, COAT ME 500.00 DOLLARS. UNACCEPTABLE THE BRAKES COMPLETELY , WENT OUT. THERE WAS A PROBLEM WITH THE BACK BRAKES I WAS TOLD BY THE KIA DEALER AT EVERGREEN CHICAGO, 4. LOW MILEAGE, CHARCOAL CANISTER FELL OFF, THE BRACKETS BROKE OFF, BUT WE TIED IT BACK UP, GETTING LOW MILEAGE, I AM UPSET BECAUSE I AM PAYING FOR THIS CAR, MONTHLY, AND NOW I AM EXPERIENCING THESE PROBLEM ,UNACCEPTABLE THESE CARS HAS HAD ENGINE RECALLS. FUEL RECALLS ETC. THE CHARCOAL CANISTER FELL OFF , FIRST I HAD IT WRAP UP, THE CAR WAS STILL RUNNING .THE PROBLEM WITH THE ENGINE STARTED NOV - DEC -2019

ON DECEMBER 24TH, AROUND 9:30 AT NIGHT, I WAS DRIVING SOUTH ON I25 (HIGHWAY) TOWARD DENVER AT APPROXIMATELY 70 MPG. MY FAMILY, INCLUDING MY WIFE, 2 BOYS AND MOTHER-IN LAW WERE PASSENGERS. THE TEMPERATURE WAS APPROXIMATELY 40 DEGREES AND I WAS DRIVING STRAIGHT. WITH NO WARNING, A LARGE THUNDEROUS BOOM SOUNDED, SIMILAR TO A GUNSHOT. THE SUNROOF HAD BASICALLY EXPLODED. WE DID NOT KNOW WHAT HAPPENED AS WE DID NOT GO UNDER A BRIDGE OR ANY OTHER STRUCTURE THAT COULD HAVE DROPPED DEBRIS ON THE CAR TO CREATE SUCH DAMAGE. I PULLED OVER AT THE NEXT EXIT TO EXAMINE THE DAMAGE AND TO CHECK ON THE PASSENGERS. MY MOTHER IN LAW SUSTAINED A MINOR CUT DUE TO THE GLASS. THERE WAS NO SIGN OF DEBRIS OR A POSSIBLE BULLET THAT COULD HAVE COME FROM A GUN SHOT....THE LOUD NOISE SOUNDED LIKE A GUN SHOT. THE SUNROOF NOW HAD A HUGE 2 FOOT DIAMETER HOLE AND SHATTERED GLASS WAS LOCATED THROUGHOUT THE PASSENGER COMPARTMENT. I WAS ONLY 4 MILES AWAY FROM MY HOME, SO THE ATTACHED PICTURES WERE TAKEN FROM MY GARAGE THE NEXT MORNING.

MY AIRBAG LIGHT HAS BEEN GOING ON/OFF FOR A FEW MONTHS NOW, AND I HAVE CONTACTED SEVERAL KIA DEALERSHIPS THAT HAVE TOLD ME MY CAR IS NOT A PART OF AN AIRBAG RECALL, AND IF I WANT IT FIXED, I WILL HAVE TO COME OUT OF POCKET TO THE TIME OF ABOUT $2,000 TO GET THIS FIXED. THE DEALERSHIPS I CALLED, AND 1 I WENT TO IN-PERSON, TOLD ME THAT ANYTHING RELATED TO THE AIRBAG LIGHT IS NOT UNDER ANY TYPE OF WARRANTY ANYMORE, EVEN THOUGH MY CAR IS ONLY 5 YEARS OLD. THIS IS A SAFETY ISSUE, PURE AND SIMPLE, AND IS A MECHANICAL FAILURE THAT I SHOULD NOT BE RESPONSIBLE FOR. I BELIEVE KIA IS HIDING SOMETHING HERE, AND I JUST CANNOT MAGICALLY COME UP WITH $2K TO FIX THIS. I'VE SEEN MANY OTHER COMPLAINTS ABOUT OTHER YEARS OF THE SORENTO, AND I AM NOT HAPPY THE MANUFACTURER IS NOT WILLING TO REALIZE THE ISSUE HERE. VERY DISAPPOINTED ON HOW THIS HAS MATERIALIZED, AND WILL TRY ONE LAST TIME LATER THIS WEEK AT THE KIA DEALERSHIP LOCAL TO ME. THIS CAR HAS DRIVEN GREAT, AND HAVE HAD NO OTHER ISSUES, BUT THIS IS A SIGNIFICANT ISSUE TO SAY THE LEAST.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE ABS SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO SELBYVILLE HOLLY KIA (38015 DUPONT BLVD, SELBYVILLE, DE) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE SPEED SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SPEED SENSOR WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 28,000.

WHILE DRIVING HOME FROM WORK MY HEADLIGHTS STOPPED WORKING AT NOW THEN MY BRAKES STOPPED WORKING. SO I HAD NO LIGHTS AT ALL. ALMOST GOT INTO AN ACCIDENT BECAUSE THE OTHER VEHICLES COULD NOT SEE ME UNTIL THE LAST MINUTE. THIS IS NOT THE FIRST TIME THAT IT HAPPENED. I AM HAVING TO WAIT UNTIL THIS MORNING TO GO AND REPLACE THEM. IT'S A LOT OF COMPLAINTS ABOUT THE WIRING OR SOMETHING BURNING OUT THE HEADLIGHTS AND BRAKE LIGHTS BUT NOTHING HAS BEEN DONE ABOUT IT. CONTACTED KIA DEALERSHIP ABOUT IT AND THEY WERE RUMOR ABOUT THE ISSUE. PLEASE LOOK INTO THIS MORE BECAUSE IT CAN CAUSE PEOPLE SERIOUS INJURIES.

HEADLIGHTS IN DIM MODE ARE DANGEROUSLY DIM. CAR CANNOT BE DRIVEN AN NIGHT WITHOUT BEING A SAFETY HAZARD! THIS STARTED OVER 3 YEARS AGO AND HAS PROGRESSIVELY GOTTEN WORSE. REPLACE BULBS BUT DEALER SAID THERE WAS NOTHING ELSE THEY COULD DO TO IMPROVE LIGHTING.

ENGINE SEIZED WITH NO WARNING. COMPLETE ENGINE FAILURE. WE HAVE MAINTAINED THE VEHICLE AND HAVE HAD NO PRIOR ISSUES. THE ENGINE SEIZED AT 90,000 MILES DRIVING DOWN THE ROAD. THE CHECK ENGINE LIGHT NEVER CAME ON. WE HAVE THE 100,000 MILE WARRANTY AND KIA HAS NOT COVERED THE REPAIRS TO THE ENGINE. WE WERE ADVISED WE NEED A NEW ENGINE.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING 35 MPH, THE PANORAMIC SUN ROOF EXPLODED WITHOUT WARNING OR AN IMPACT OCCURING. THE CONTACT STATED THAT GLASS ENTERED HIS EYES. HE FLUSHED HIS EYES WITH WATER. THERE WERE NO INJURIES. THE CONTACT CALLED WESELOH KIA CARLSBAD (5331 PASEO DEL NORTE, CARLSBAD, CA 92008, 760-710-0801) WHO STATED THAT GLASS WAS NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 86,000.

MOTOR LOCKED UP WITH 85000 MILES. ENTERING INTERSTATE ON A ON RAMP AT 55 MILES PER HOUR AND CAR JUST SHUT OFF AND MECHANIC SAID MOTOR IS LOCKED UP. THERE WAS METAL IN THE OIL.

PURCHASED A USED 2014 KIA SORENTO SHOWING 106K MILES. TEST DRIVE WITH THE SALESMAN FOR ABOUT 6 MILES VARIOUS TYPES OF ROADS. VERY IMPRESSED WITH THE CAR, PERFORMED WELL. PURCHASED IT SATURDAY AFTERNOON JUST PRIOR TO THE USED CAR DEALER CLOSING. AFTER PAPERWORK AND PLATES DONE, DROVE IT TOWARD HOME. ABOUT 4 MILES FROM DEALER (INTERSTATE HIGHWAY) SAW THE TEMPERATURE GUAGE CLIMBING INTO THE HOT AREA. NO OTHER ERRORS OR LIGHTS CAME ON. LET OFF ON GAS TO PULL OVER AND TEMP GUAGE CAME DOWN TO NORMAL. CONTINUED WITH CAUTION THINKING THIS WAS A FAULTY GUAGE OR SENDER UNIT. LIMPED HOME SLOWLY. NOTICED GOING UP HILLS AND PULLING HARD TEMP WOULD CLIMB. LETTING OFF GAS TEMP WOULD DROP TO NORMAL. LONG STORY SHORT GOT THE CAR TO A VERY REPUTABLE AND EXPERIENCED GARAGE. ENGINE COULDN'T BE REPAIRED ECONOMICALLY. DEALER DID OFFER MONEY BACK. AS MUCH AS I DIDN'T WANT TO, WOUND UP HAVING TO INSTALL ANOTHER USED LOW MILAGE V6 ENGINE. DURING THE MONTH IN THE GARAGE I HAD DONE MUCH RESEARCH & DIGGING & TALKING OFTEN WITH THE VERY EXPERIENCED MECHANIC IN CHARGE OF THE JOB. COOLANT WAS LOW AND ALL BUT TWO OF THE HEAD BOLTS WERE MORE THAN FINGER TIGHT !! HOW THIS ENGINE WAS RUNNING WAS BEYOND ME, IT WAS! DURING ALL THIS RESEARCH I READ OF MANY HEAD GASKET PROBLEMS AND LEAKS HAD BEEN REPORTED. THE THING THAT WAS REALLY CONCERNING WAS THE NUMBER OF ENGINE FIRES THAT HAD NO REAL CAUSE REPORTED AFTERWARDS. MY CONCERN IS IF I HAD CONTINUED DRIVING THIS CAR HARD, COULD A LEAKY HEAD GASKET CAUSE A FIRE UNDER THE HOOD? I LEARNED FROM THE MECHANIC ALL THESE HEAD BOLTS STRIPPED THE THREADS FROM THE BLOCK. I ALSO LEARNED THERE IS ANOTHER 1.5 INCHES OF UNUSED THREADS INSIDE THE BLOCK! MY SUSPICION IS KIA SKIMPED ON THE LENGTH OF ALL THESE HEAD BOLTS TO SAVE A BUCK PUTTING THE RELIABILITY AND SAFETY AT THE CUSTOMERS RISK. IS MY SAFETY AT RISK? WHERE IS MY RECALL FOR THIS CAR ENGINE? 12/09/2019 DD.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM WHILE DRIVING AT NIGHT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS TAKEN TO KIA OF AUGUSTA (706-312-9200, LOCATED AT 1770 GORDON HWY, AUGUSTA, GA 30904) FOR A CHECK UP. THE TECHNICIAN OFFERED TO REPLACE THE HEADLIGHTS WITH AFTERMARKET PARTS, FOR WHICH THE CONTACT WOULD BE PARTLY RESPONSIBLE FOR THE COST. THE CONTACT COULD NOT TELL WHETHER THE PART WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

ACCELERATION WHEN SHIFTING INTO DRIVE MODE STARTS OFF WITH A HIGH REV THEN AFTER A FEW SECONDS A HARD SHIFT INTO A NORMAL DRIVE PATTERN

PURCHASED VEHICLE A YEAR AGO AND ALREADY PROBLEMS WITH ENGINE. SEVERAL MONTHS AGO WHILE ON HIGHWAY MY ENGINE BEGAN TO SEIZE AND I HAD TO COAST THE VEHICLE CAREFULLY TO THE SIDE OF THE ROAD. THOUGHT PROBLEM WAS RESOLVED THEN AGAIN AS PREPARING TO TURN ONTO MY STREET THROUGH AN INTERSECTION THE ENGINE SEIZED AGAIN. WHEN THIS HAPPENS I CANNOT ACCELERATE. THIS WAS VERY SCARY AS I HAD MY 2 YOUNG GIRLS IN THE CAR WITH ME THE SECOND TIME THIS HAPPENED. I QUICKLY PUT THE CAR IN PARK, TURNED OFF IGNITION AND TURNED BACK ON AFTER A FEW SECONDS. THE CAR STARTED UP RIGHT AWAY BUT THEN A LOUD CLICKING/RATTLING SOUND BEGAN AND HAS NOT STOPPED MAKING SOUND SINCE. AT THIS POINT I BELIEVE IT IS A PROBLEM WITH THE ENGINE WHICH I HAVE BEEN READING IS A COMMON PROBLEM WITH KIA.

POWER PORTS KEEP BLOWING FUSES, REAR HATCH QUIT OPENING, ENGINE SURGING, SPEEDOMETER BOUNCING, TEMPERATURE GAUGE SOMETIMES BOUNCES, WHITE CLOUD OF EXHAUST SOMETIMES, A/C DON'T BLOW COLD EVEN WHEN CHARGED

I WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MILES PER HOUR WHEN THE VEHICLE SHUT DOWN COMPLETELY LOST ALL POWER IT WAS ACTING AS IF THE VEHICLE WAS IN PARK AS IN WHEN YOU TURN THE KEY OR YOU GOT WAS A CLICK SO YOUR VEHICLE HASN'T BEEN RESTARTED SINCE THE INCIDENT AND I'M BEING TOLD MY ENGINE WAS BLOWING THERE'S NO WAY THE ENGINE WAS BLOWING IT WOULD NO LIGHTS NO INDICATION WHATSOEVER ANYTHING WAS WRONG WITH THE ENGINE NO SMELLS IT JUST SHUT OFF

MALFUNCTION INDICATOR LIGHT HAS IGNITED 3 TIMES, BLINKING CONTINOUSLY, PLACING MY VEHICLE INTO LIMP HOME MODE. KIA REFUSES TO REPLACE THE KNOCK SENSOR OR ENGINE.

MY WIFE AND I WERE ON THE 91 FREEWAY IN LIGHT TRAFFIC AND CAME TO THE END OF THE FREEWAY WHICH BECOMES ARTESIA BLVD IN GARDENA, CA. WE WERE SITTING AT THE LIGHT AT THE END OF THE FREEWAY AND WE HEARD THIS REALLY LOUD KNOCKING NOISE SO I SHUT THE ENGINE OFF. I RESTARTED THE ENGINE AND IT WAS OK FOR SEVERAL MINUTES THEN ALL OF A SUDDEN WE HEARD THIS REALLY LOUD NOISE LIKE THE ENGINE WAS BEING OPENED WITH A CAN OPENER AND THIS WAS WHILE IN MOTION ON SURFACE STREETS GOING ABOUT 45 MILES AN HOUR. (THAT'S WHAT WE THOUGHT TO BEST DESCRIBE THE NOISE). WHEN YOU PRESS THE ACCELERATOR IT BECOMES MUCH WORSE AND THE CAR SHAKES SO WE PARKED IT AND TOWED HOME DUE TO THE TIME. I HAVE YET TO HAVE IT TOWED TO THE DEALER DUE TO IT BEING LATE AND THE WEEKEND. BUT A FRIEND OF MINE WHO'S A MECHANIC SAID IT'S DEFINITELY THE ENGINE AND HE'S LEANING TOWARDS THE BARRINGS AND PISTONS SOMEWHERE ALONG THOSE LINES. I HAVE KEPT REGULAR MAINTENANCE ON IT SINCE WE GOT IT LIKE CHANGING OF FLUIDS, OIL THINGS LIKE THAT SINCE WE PURCHASED IT ON 04/17/2019. WE HAVE HAD OTHER MINOR THINGS LIKE THE LOCKS ON THE DRIVER SIDE DOOR YOU HAVE TO DO MANUALLY AND THE REAR HATCH DOESN'T LOCK AND YOU CAN OPEN IT EVEN WITH THE ALARM ON, SUSPENSION SYSTEM IS A LITTLE LOOSE AND PROBABLY HAS ISSUES ALSO. TRANSMISSION IS SLIPPING ALSO. THERE'S ALL OF THE SAME YEAR SAME MODEL SAME ENGINE THAT ARE ON THE RECALL LIST BUT FROM WHAT WE'RE GATHERING OURS ISN'T. I AM NOT QUITE UNDERSTANDING THIS BECAUSE WE'RE POSITIVE THIS IS THE SAME ISSUE AS THE OTHER ONES RECALLED.

IN THE LAST TWO YEARS I HAVE REPLACED EVERY BULB IN MY CAR AND MULTIPLE FUSES AND FOR SOME REASON THERE IS STILL A SHORT IN MY FUSE PANEL SO MY BRAKE LIGHTS CONSTANTLY POP THE FUSE. IT IS COST ME A LOT OF MONEY AND WE STILL HAVE NOT FOUND OUT WHERE THE SHORT IS IN THE ELECTRICAL SYSTEM BUT MY BRAKE LIGHTS CONSTANTLY BLOW A FUSE AND BULBS

LOUD KNOCKIN/TICKING NOISE WHEN THE VEHICLE IS ON. BACKUP CAMERA MALFUNCTION, LOOSE GRIP ON THE STEERING & AT TIMES,WHEEL DOES NOT TURN ON ITS OWN AFTER TURNING. OIL IS DIRTY & SMELLS LIKE GASOLINE. PURCHASED VEHICLE ON 10/28 WITH ABOUT 70K MILES. HERE AT THE DEALERSHIP TO ADDRESS THESE ISSUES.

10/16/2019 I WAS DRIVING AT HIGHWAY SPEED WHEN I HEARD A LOUD THUNK OR BANG. MY CAR LOST POWER AND I PULLED TO A STOP ON THE SIDE OF THE HIGHWAY. AS I WAS STOPPING THE ENGINE AND OIL LIGHTS FLASHED ON. THERE WAS SMOKE COMING FROM UNDER THE HOOD AND WITHIN 5 MINUTES, THE SMOKE HAD INCREASED AND FLAMES WERE COMING FROM UNDER THE HOOD. I WAS ABLE TO ESCAPE BEFORE THE ENTIRE CAR WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND THE CAR WAS TOWED TO SALVAGE WHERE INSURANCE CALLED IT A TOTAL LOSS

THE CAR WAS RUNNING PERFECTLY FINE NEVER HAD AN ISSUE WITH IT. IT RANDOMLY STARTED KNOCKING/ MAKING A LOUD NOISE FROM THE ENGINE AND SHUT OFF AS I WAS D WITH MY TWO KIDS. WHEN I TRIED TO START IT BACK UP IT CONTINUALLY SHUT OFF, IT WOULD NOT STAY RUNNING. IT WAS RUNNING AT NORMAL TEMPERATURE WHEN I PULLED OVER AND TURNED THE CAR OFF THEN TURNED THE IGNITION BACK ON THEN IT SHOWED HOT ON THE TEMPERATURE GAUGE. THIS ALL STARTED IN SAN BERNARDINO CALIFORNIA. I DID NOT UNDERSTAND WHAT THE PROBLEM WAS, SO I STARTED LOOKING UP PROBLEMS WITH A KIA SORENTO AND FOUND THIS FORM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO KING KIA (953 N FREDERICK AVE, GAITHERSBURG, MD 20879, (301) 948-3333) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, A WEEK LATER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO KING KIA WHERE THE ENGINE WAS REPLACED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

ON REGULAR TERRAIN THE DRIVERS SEAT BECAME NOTICEABLY LOOSE, AND UPON GOING OVER A SPEED BUMP AND SLIGHTLY ROUGHER TERRAIN, THE SEAT IS UNSTABLE AND MOVES OUT OF PLACE. A FEW DAYS LATER THE SENSOR LIGHT APPEARED ON THE DASHBOARD FOR THE AIRBAGS. UNCERTAIN WITH HOW IT HAPPENED, IT IS A MAJOR SAFETY CONCERN AND SHOULD BE ADDRESSED ACCORDINGLY.

MY BATTERY DISCHARGE LIGHT CAME ON WHILE DRIVING WITHIN 5 MINUTES MY CAR SHUT OFF WHILE DRIVING. I LOST MY POWER STEERING AND BRAKE SYSTEM. THE ABS, TRACTION CONTROL, DOOR OPEN LIGHTS, AND SEVERAL OTHER WARNING LIGHTS CAME ON ALL AT THE SAME TIME. I HAVE REPLACED THE ALTERNATOR, THE BATTERY, AND THE FUSE LINKAGE. THE LIGHT IS STILL ON AND THE CAR DRIVES FOR A FEW MINUTE THEN ALL THE WARNING LIGHTS COME ON AND THE STEERING AND BREAKING SYSTEM GO OUT AND THE CAR DIES AGAIN. THIS AS HAPPENED THREE TIMES IN THE LAST FOUR DAYS. THIS HAPPEN ON A STATE ROAD AND REQUIRED TWO TOW TRUCKS TO COME OUT.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, A RATTLING NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. WHILE DRIVING 50 MPH UP A HILL AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE AND STRUGGLED TO GO UP THE HILL. ONCE THE VEHICLE WAS UP THE HILL, A RATTLING NOISE OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO NALLEY KIA (7849 MALL PKWY, LITHONIA, GA 30038, (678) 374-3820) WHERE IT WAS DIAGNOSED THAT THE BEARING FELL INTO THE ENGINE AND A NEW ENGINE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED AND STILL REMAINED AT THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,999.

MY 2014 ENGINE OVER HEATED WHICH LEAD TO A BLOWN HEAD GASKET. I WAS ON A HIGHWAY AND ALL OF A SUDDEN, THE CAR LOST POWER AND EXCESSIVELY OVERHEATED.

UPON INITIATING AND ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION WHEN A LIGHT TURNED GREEN ALL THE DASH LIGHTS WENT BERSERK, THERE WAS A LOUD POP, FOLLOWED BY SMOKE COMING FROM THE HOOD OF THE CAR. THE CAR DIED AND WAS ABLE TO BE RESTARTED FOR A SINGLE SMALL ACCELERATION TO THE SHOULDER. THICK SMOKE THEN ENGULFED THEN ENGULFED THE HOOD AND CONTINUED FOR 15 MINS. UPON BEING TOWED, THE MECHANICS CONFIRMED ALL FLUID LEVELS WERE NORMAL HOWEVER THE ENGINE IS FULLY SEIZED, UNABLE TO BE CRANKED BY HAND. THE VEHICLE WAS PURCHASED AS CERTIFIED PRE-OWNED. IN FACT, THE DEALERSHIP OWNER'S NEIGHBOR HAD PREVIOUSLY OWNED THE VEHICLE AND IT WAS EXCEPTIONALLY MAINTAINED. UNDER MY OWNERSHIP ALL REGULARLY SCHEDULED MAINTENANCE VISITS HAVE BEEN MADE AND THE OIL CHANGED APPROXIMATELY EVERY 5,00 MILES. IN APRIL 2018 A KNOCKING SOUND WAS PRESENT AND THE CHECK ENGINE LIGHT CAME ON RESULTING IN THE DEALERSHIP REPLACING THE CVT CONTROL VALVE, VALVE-OIL CONTROL, CVVT, GASKET OUTLET AND ROCKER COVERS, O-RING, BOLT FLANGES, AND MORE. ALL OF WHICH RELATE TO THE KNOWN (THOUGH UNDISCLOSED TO ME) ISSUES WITH THE GDI ENGINES. THE VEHICLE IS CURRENTLY UNUSABLE WITH A SEIZED ENGINE.

INTERMITTENT DOOR LOCK & TAILGATE ISSUES ... SOMETIMES THEY FUNCTION PROPERLY AND SOMETIMES NOT. PROBLEM IS I SPEND THE ENTIRE DAY AT THE DEALERS AND THE PROBLEM OF COURSE DOES NOT HAPPEN ... SO THEY CAN'T DIAGNOSE OR FIX THE PROBLEM ! THEY TELL ME TO BRING IT BACK WHEN IT HAPPENS AGAIN ! SO IT HAPPENS AGAIN AND REPEAT THE PREVIOUS SCENARIO. WTF ... I WANT THIS ISSUE FIXED ! THIS ISSUE HAPPENS WHEN STOPPED, PARKED, DAY, NIGHT, SUNNY, RAINY IT DOES NOT MATTER ! WHY CAN'T THE DEALERS COMPUTER FIND THIS INTERMITTENT PROBLEM?

ON SATURDAY 9/28 - I HAPPEN TO NOTICE SOME LEAKING NEAR THE FRONT OF MY SORENTO NEAR THE RIGHT WHEEL ... I OPENED THE HOOD AND NOTICE A LEAK ALL OVER THAT SIDE OF THE CAR... TOOK THE CAR TO MECHANIC ON 9/29 AND THE MECHANIC STATED OIL IS MIXING INTO ANTIFREEZE ... WENT TO 2 MECHANICS AND BOTH DIRECTED ME TO GO TO DEALER AS THIS REPAIR SHOULD BE COVERED UNDER WARRANTY SINCE IT IS A SERIOUS AND POSSIBLY COSTLY DEFECT...

I TOOK MY CAR TO THE FRANKLIN KIA FOR A RECALL AND THE GUY ASKED ME WHAT WAS OUT THERE FOR AND I TOLD THEM FOR THE RECALL AND HE ASKED ME WHAT ELSE IS GOING ON WITH THE CAR AND I TOLD HIM MY AIRBAG LIGHT WAS ON MY CD PLAYER WORK SOMETIMES SOMETIMES IT DIDN'T AND MY SPEAK BUTTON WORK AND SOMETIME IT DIDN'T NONE OF THOSE THINGS WORK NOW THE LIGHT IS STILL ON HE TOLD ME THERE'S NOTHING THEY COULD DO I WOULD HAVE TO PAY FOR IT

CAR WAS IN DRIVE IN A PARKING LOT, WHEN ACCELERATOR PEDAL WAS PUSHED IT STUCK AND WOULD NOT RELEASE, CAR SPED AT A HIGH RATE OF SPEED EVEN WITH BRAKE AND EMERGENCY BRAKE ON. I TRIED TAKING CAR OUT OF GEAR AND IT WENT INTO REVERSE AT A HIGH RATE OF SPEED. FINALLY I WAS ABLE TO TURN CAR OFF BUT I AM SCARED TO DRIVE IT.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE ROLLED BACK AND RAISED UP. THE CONTACT HEARD A LOUD NOISE AND PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT CHECKED THE TIRES AND FOUND NO FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO KIA OF LANSING (5737 S PENNSYLVANIA AVE, LANSING, MI 48911, (517) 393-5700) WHERE THE CONTACT STATED THAT THE STAFF WAS RUDE. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED BACK TO THE DEALER. THE VEHICLE WAS STILL UNDER WARRANTY AND THE DEALER DISCOVERED THAT THE REAR DIFFERENTIAL HAD COLLAPSED IN THE REAR OF THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THE COST FOR THE REPAIRS WOULD BE APPROXIMATELY $3,000. THE CONTACT WANTED TO CHECK FOR POSSIBLE RECALLS. THE DEALER STATED THAT THE CONTACT ONLY HAD A FIVE YEAR WARRANTY; HOWEVER, THE CONTACT STATED THAT THE VEHICLE HAD A TEN YEAR OR 100,000 MILE WARRANTY. THE CONTACT MANAGED TO GET A LOANER VEHICLE WHILE THE VEHICLE WAS BEING REPAIRED. AFTERWARDS, THE CONTACT FELT THAT THE STEERING WAS OFF AND THE MANUFACTURER REFERRED HER TO ANOTHER DEALER. THE CONTACT REFUSED AND DID NOT FEEL SAFE DRIVING THE VEHICLE. THE STEERING WAS NOT REPAIRED AGAIN. THE FAILURE MILEAGE WAS 34,685.

ENGINE LEAK FROM UNDER THE MOTOR. THAT WAS SUMMER TIME 2019

CRUISE CONTROL MECHANISM IS WORKING IMPROPERLY. DOES NOT ALWAYS TURN ON, SOME TIMES CAN SET CRUISE WITH THE CANCEL BUTTON. CAN NEVER SET WITH THE ACTUAL SET BUTTON. VERY FAULTY AND DANGEROUS

AT THE BEGINNING OF AUGUST 2019, MY AIR CONDITIONER STARTED PUTTING OUT HOT AIR. I HAD MY OIL CHANGED AT THE KIA DEALERSHIP ON 8/16 AND THEY DID THE USUAL SAFETY CHECK AND THEY DIDN'T MENTION ANYTHING (I FORGOT TO MENTION THE AIR CONDITIONING). ON 8/25 I WAS DRIVING HOME AND IT WAS VERY HOT OUT AND THE A/C WAS STILL NOT WORKING. I NOTICED AS I PULLED INTO THE DRIVEWAY AT MY HOME, THE ENGINE TEMP GAUGE WAS FULLY ON "H" HOT. I DECIDED TO TAKE IT BACK TO THE KIA SERVICE THE NEXT MORNING. AFTER THEY REVIEWIED IT, THEY DETERMINED I HAD "CATASTROPHIC ENGINE FAILURE" WHICH WAS WHY THE A/C WASN'T WORKING. MY MODEL WAS NOT SPECIFICALLY RECALLED AT THE TIME. THEY DETERMINED IT WAS COVERED BY THE EXTENDED WARRANTY AND THEY ARE PUTTING IN A NEW ENGINE COMPLETELY. THIS IS STILL A SERIOUS SAFETY CONCERN WITH KIA ENGINES OVERALL.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING, THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD, BUT THE VEHICLE DID NOT ACCELERATE. THE CONTACT GLIDED INTO A PARKING LOT AND SHUT OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC TESTED THE VEHICLE, RECHARGED THE BATTERY, AND STATED THAT THE ENGINE WAS DESTROYED AFTER A LOUD KNOCKING SOUND WAS HEARD WHEN ATTEMPTING TO RESTART THE VEHICLE. BATTLEGROUND KIA (2927 BATTLEGROUND AVE, GREENSBORO, NC 27408, (336) 295-1542) WAS CONTACTED AND ATTEMPTED TO GET THE CONTACT TO TRADE IN THE VEHICLE AND PURCHASE A NEW ONE. THE CONTACT SEARCHED THE VIN ON THE NHTSA WEBSITE AND DID NOT SEE ANY RECALLS. THE MANUFACTURER WAS CONTACTED, PROVIDED A CASE NUMBER, AND ARRANGED TO HAVE THE VEHICLE TOWED TO THE DEALER. THE DEALER CONFIRMED THE VEHICLE WAS NOT INCLUDED A RECALL AND WOULD REFER THE CASE BACK TO THE MANUFACTURER. THE CONTACT CALLED BACK AND WAS INFORMED THAT THE CASE WAS DECLINED WITH NO REASON GIVEN AND THE CASE WOULD BE ESCALATED TO A HIGHER LEVEL. THE FAILURE MILEAGE WAS 107,000.

KIA ENGINE RECALL. 2014 KIA SORENTO HAS THE 3.3 V6 LAMBDA II ENGINE. DRIVING CAR ON FREEWAY AND SUDDENLY LOUD KNOCKING NOISES COMING FROM ENGINE THAT BECAME LOUDER WITH ACCELERATION - MAKING CAR UNDRIVEABLE. HAD VEHICLE TOWED TO DEALERSHIP, IT IS CURRENTLY STILL THERE - DIAGNOSIS SO FAR IS METAL SHAVINGS IN OIL PAN, ENGINE FAILURE. THIS IS THE SAME ISSUE DESCRIBED IN THE THE KIA RECALL WITH THE THETA II ENGINES. CALLED KIA AND ALL THEY SAID WAS THEY WOULD ONLY OPEN A CASE NUMBER. SO FAR THEY HAVE NOT INCLUDED THIS ENGINE IN THE RECALL. SEARCHING ONLINE, THERE ARE OTHERS WITH THE 3.3 LAMBDA II ENGINE EXPERIENCING THIS ISSUE. THIS ENGINE NEEDS TO BE INCLUDED IN THE RECALL, IT IS A SEVERE SAFETY ISSUE.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE IN TRAFFIC, THE VEHICLE DECELERATED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO VICTOR VALLEY KIA (14644 VALLEY CENTER DR, VICTORVILLE, CA 92395, (760) 955-0046) WHERE IT WAS DIAGNOSED; HOWEVER, THE CONTACT DID NOT RECEIVE THE RESULTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.

WHEN TRAVELLING ON A HIGHWAY AT SPEEDS OF 70-73 MPH, AFTER 45 MINUTES TO ONE HOUR OF DRIVING THE CAR SHUTS ITSELF OFF. THE CAR STOPS COMPLETELY, THE ENGINE SHUTS ITSELF OFF, THERE IS NO POWER STEERING, AND NO AIR CONDITIONING AND NO LIGHTS. THE RADIO CONTINUES TO WORK, WHICH OF COURSE IS THE LEAST OF MY CONCERNS. AFTER PULLING OVER TO THE SIDE OF THE ROAD AND WAITING FOR SEVERAL MINUTES THE CAR WILL START BACK UP AGAIN...UNTIL IT DOESN'T. THE KIA DEALERSHIP HAS BEEN UNABLE TO DETERMINE WHAT THE PROBLEM IS.

HEARING CLICK WHEN TURNING STEERING WHEEL WHEN DRIVING TOOK IT TO THE DEALER AND THEY CAN'T FIND THE PROBLEM SEEMS LIKE IT'S GETTING WORSE EVERY DAY WE PAID LOT OF MONEY FOR THIS VEHICLE AND IT'S EVERY DAY CAR WE ARE SO AFRAID FOR OUR SAFETY IS NOT TIE ROD OR AXLE WE ASK OTHER MECHANIC DEALER TOLD US THAT NOTHING IS WRONG WITH OR SUV BUT I PROVE THEM THAT CAR IS MAKING BIG CLICK ONCE WHEN YOU TURN THE WHEEL IT DOES IT ON BOTH SIDES CAN SOMEBODY PLEASE HELP US! IT'S BEEN GOING ON SINCE WE BUY IT BUT IT'S GETTING LOUDER AND TO BE HONEST DOESN'T FEEL SAFE OR COMFORTABLE SPECIALLY DRIVING IT WITH KIDS IN IT WE ARE THINKING TO GET A LAWYER AND SUE THE DEALER WE HAVE NO CHOICE WE PAID THIS CAR LOT OF MONEY AND WE EXPECTING TO BE SAFE FOR OUR FAMILY WHY YOU SELLING SOMETHING IF IS NOT SAFE FOR OTHERS TO USE SOMEBODY HAS TO TAKE RESPONSIBILITY FOR IT !

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING 60 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING OR IMPACT. WHEN THE GLASS WAS SHATTERED, THE DRIVER SUSTAINED MINOR CUTS TO THE RIGHT HAND AND ARM THAT DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT STATED THAT THIS WAS THE SECOND OCCURRENCE OF THE FAILURE. THE CONTACT'S INSURANCE COMPANY ADVISED HER TO TAKE THE VEHICLE TO A GLASS COMPANY TO BE REPAIRED. THE FAILURES WERE NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. CONSUMER STATED THE SUNROOF EXPLODED FOR NO REASON AT ALL. I DID NOTIFIED THE HEADQUARTERS OF KIA AND PROVIDED PICTURES FROM BOTH INSTANCES AND THE PERSON SAID THAT THEY WON'T DO ANYTHING AT ALL. THIS IS A SAFETY ISSUE THAT THIS HAPPENED NOT ONCE; BUT TWICE IN THE SAME VEHICLE. *JB

CATALYTIC CONVERTER NEEDING TO BE REPLACED AT 88K MILES. LOST POWER/ACCELERATION ON HIGHWAY

ON SEVERAL OCCASIONS MY TRUCK SHUTS DOWN, BASICALLY THE WHEEL LOCKS AND THE TRUCK LOSES POWER, AND RESTARTS BY ITSELF. RECENTLY I WAS ON THE FREEWAY AND THE ENGINE LIGHT, OIL LIGHT AND TRACTION CONTROL LIGHT CAME ON AND I LOST SPEED, I STEPPED ON THE GAS AND TRUCK WAS NOT MOVING, I WAS ABLE TO GET TO THE SHOULDER AND LOST COMPLETE POWER. I DID NOTICE WHEN I TURNED OFF THE AIR CONDITIONING THE TRUCK WOULD START BUT AS SOON AS I TURNED ON THE AC THE SAME THING HAPPENED. I HAVE HAD A LOT OF TROUBLE WITH THIS TRUCK SINCE I BOUGHT IT.

DRIVING AT A SPEED OF 60 MPH . CAR SUDDENLY STARTS LOOSING POWER SLOWING TO A COMPLETE STOP WITH NO WARNINGS. NOT OVERHEATING, NOT OUT OF FUEL, ELECTRICAL ALL WORKS. NO APPARENT REASON THE SWITCHES COME ON AND WORK . ENGINE SIMPLY WILL NOT TURN OVER . NO CRANKING ACTION AT ALL.

THIS PAST SATURDAY MY CHILDREN AND I WERE DRIVING BACK HOME TO UTAH COUNTY FROM IDAHO AND WHILE ON THE FREEWAY 3/4MILE FROM THE PROVO CENTER STREET EXIT GOING 75MPH WE ALL OF A SUDDEN HEARD A VERY LOUD BOOM! IT SOUNDED LIKE A BOMB WENT OFF IN OUR CAR, I WAS SO CONFUSED AND MY KIDS WERE SCARED. THERE WAS WIND COMING IN FROM SOMEWHERE, BUT I DIDN'T REALIZE IMMEDIATELY THAT IT WAS THE FROM THE SUNROOF. I LOOKED BACK WHERE MY CHILDREN WERE SEATED AND COULD SEE LITTLE BLACK SHARDS OF SOMETHING COMING IN THROUGH THE SIDES OF THE FABRIC SUNROOF COVER. WHILE I WAS SLOWING DOWN TO PULL OVER I ASKED MY OLDEST SON WHAT THE BLACK STUFF WAS, HE SAID 'MOM, IT IS GLASS.' I HAD MY KIDS COVER THEIR BODIES WITH THEIR BLANKETS THAT THEY HAD WITH THEM FOR PROTECTION AGAINST THE FLYING GLASS, UNTIL I COULD SLOW DOWN COMPLETELY.ONCE PULLED OFF THE SIDE OF THE FREEWAY I STOOD UP ON THE OUTSIDE OF MY DRIVER DOOR JAM AND COULD SEE THAT MY SUNROOF HAD A GIANT HOLE IN IT AND WHAT LITTLE GLASS REMAINED WAS SHATTERED INTO THOUSANDS OF PIECES. THERE WAS NOT A SEMI OR LARGE TRUCK IN FRONT OF ME THAT COULD HAVE KICKED SOMETHING UP ONTO MY CAR. I DON'T RECALL EVER RUNNING OVER ANYTHING OR SEEING ANYTHING FLIP UP. I LITERALLY HAVE NO CLUE WHAT HAPPENED. NOW WE ARE STUCK WITH A HUGE BILL AND FILING A CLAIM ON OUR INSURANCE FOR SOMETHING THAT I CAN'T EXPLAIN. FOR SOMETHING THAT WASN'T MY FAULT NOR ANOTHER VEHICLES FAULT. I SPOKE WITH MY LOCAL KIA DEALERSHIP AND THEY PRETTY MUCH TOLD ME THAT I WAS SOL BECAUSE I AM PAST THE 5 YEAR OR 60,000 WARRANTY. WINDOWS ARE NOT JUST SUPPOSED TO EXPLODE! THIS IS NOT OKAY!

I FILED BELOW COMPLAINT NUMBER 11229677 AND HAVE HEARD NOTHING. SO TRYING AGAIN. LAST FALL I RECEIVED A LETTER AND HAD A KSDS SENSOR INSTALLED TO DETECT AND PREVENT ENGINE FAILURE. IN MAR THE KSDS KICKED IN AND THE CAR WAS DIFFICULT TO DRIVE. LUCKILY MY WIFE WAS ONLY 2 MILES FROM HOME. IF THIS WERE TO HAPPEN ON THE HIGHWAY SEEMS LIKE A MAJOR HAZARD. HAVING THE ENGINE SEIZE WITH THE REAL ISSUE IS PROBABLY WORSE. WE TOOK THE VEHICLE IN IMMEDIATELY TO THE DEALER, WHO GAVE US A LOANER, THEN CALLED US BACK THE NEXT DAY TO SAY THE VEHICLE WAS COVERED FOR THE EXTENDED WARRANTY AND THE ENGINE WOULD NEED REPLACED. SEVERAL WEEKS LATER WE CHECKED ON WHEN THE VEH WOULD BE FIXED, WE WERE TOLD THEY WERE DONE WITH OUR VEHICLE. THEY DID SOMETHING TO THE WIRE HARNESS AND A TEST ON THE ENGINE TO SAY THE VEHICLE WAS OK. I WOULD LIKE AN EXPLANATION ON THE SITUATION AND WHY IT IS SAFE TO DRIVE THE VEHICLE. 1.WHY DID THE KSDS KICK IN AND WHY IS MY VEHICLE OK NOW? 2.DID THEY DO SOMETHING (DISABLE) TO PREVENT THE KSDS FROM KICKING IN AGAIN? 3.DID THEY ENHANCE IT TO BETTER DETECT A MORE SERIOUS PROBLEM? WHAT EXACTLY DID THEY DO WITH THE WIRE HARNESS/KSDS? 4.CAN YOU EXPLAIN THE ENGINE TEST DONE THAT VERIFIES MY ENGINE IS OK, AND FOR HOW LONG DOES THIS APPLY? 5.HOW QUICKLY CAN THE REAL ISSUE HAPPEN? 6.WILL MY CAR STILL BE COVERED BY THE LIFETIME WARRANTY? 7.IS IT SAFE TO DRIVE ON THE HIGHWAY?

ON 8/1/19 WHILE DRIVING ON A ROAD IN STAMFORD CT, THE CAR TURNED COMPLETELY OFF. I HAD TO SLAM ON THE BRAKES AND ATTEMPT TO STOP THE CAR. ONCE THE CAR STOPPED, I PUT IT IN PARK AND TURNED THE KEY TO THE OFF POSITION. I WAITED FOR 3-4 MINS AND THEN TURNED THE CAR BACK ON AND IT STARTED WITHOUT AN ISSUE. THIS WAS THE SECOND TIME THAT THIS HAS HAPPENED THIS YEAR, THE OTHER TIME WAS ABOUT 2 WEEKS PRIOR IN MONROE NY. IN SEPT 2018, THE CAR ENGINE WAS COMPLETELY REPLACED BECAUSE THE ENGINE HAD FAILED. THE CAR TURNING OFF WHILE DRIVING WAS THE FIRST INDICATION - IT HAPPENED MULTIPLE TIMES PRIOR TO SEPT 2018, AND SINCE THE DEALER WAS UNABLE TO REPLICATE, THEY DEEMED THAT NOTHING WAS WRONG. IN AUGUST 2018, THE CAR TURNED OFF AGAIN WHILE DRIVING ON THE HIGHWAY AND DID NOT TURN ON AGAIN. IT HAD TO BE TOWED FROM MADISON, CT TO STAMFORD CT WHERE IT WAS DETERMINED THAT THE ENGINE FAILED. I HAD TO WAIT ALMOST A MONTH FOR A NEW ENGINE AND NOW WE ARE EXPERIENCING THE SAME ISSUES. WITH THE EXCEPTION OF 8/1/19, EVERY SINGLE TIME THE CAR HAS TURNED OFF, I HAVE BEEN DRIVING WITH MY YOUNG CHILDREN IN THE CAR - THEY ARE NOW 5 AND 8. THIS IS INCREDIBLY FRIGHTENING TO BE ON A HIGHWAY AND THE CAR TURN OFF. IN 2018, I WOULD ONLY DRIVE IN THE FAR RIGHT LANE NEAR THE SHOULDER IN THE EVENT THAT THIS SITUATION WOULD HAPPEN AGAIN. I WILL BEGIN DRIVING ONCE AGAIN IN THE RIGHT LANE ONLY BECAUSE I DO NOT WISH TO BE IN AN ACCIDENT BECAUSE OF THIS CAR'S CONTINUED FAULTY ENGINE ISSUES.

THERE IS AN APPARENT ISSUE WITH THE STEERING COLUMN CAUSING THE AIRBAG TO NOT FUNCTION. IT IS ALSO CAUSING ALL OF THE CONTROL SWITCHES ON THE STEERING WHEEL TO NOT FUNCTION PROPERLY, INCLUDING THE CRUISE CONTROL. IT CAME ON WHEN SET BUT THEN WOULDN'T GO OFF USING THE CANCEL BUTTON. THIS IS A HUGE SAFETY CONCERN. THE ESTIMATED COST FOR REPAIR IS $1700.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, SEVERAL ELECTRICAL FEATURES FAILED TO WORK WHEN ACTIVATED, INCLUDING THE HEADLIGHTS, BRAKE LIGHTS, TURN SIGNALS, AND THE FUEL TANK BUTTON. THE CONTACT ALSO STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR CONSTANTLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

GOT IN MY CAR AND THE DRIVER SEAT BROKE. IT SITS SIDEWAYS AND CAN'T ADJUST SEAT. THEN I STARTED MY VEHICLE AND THE AIRBAG LIGHT IS ON AND HASN'T WENT OFF.

AIR BAG LIGHT IS ON AND KIA SAYS THEY ARE NOT RESPONSIBLE

BURNS OUT LOW BEAM HEADLIGHTS BULBS EVERY 2 TO 3 MONTHS

THE RIGHT REAR TAIL LIGHT IS INOPERABLE INTERMITTENTLY. I CHANGED THE TAIL LIGHT BULBS TWICE AND IT IS STILL INOPERABLE INTERMITTENTLY. THERE IS NO CORROSION OR BURN MARKS ON THE SOCKET. IT WAS FIRST BROUGHT TO MY ATTENTION WHEN I WAS PULLED OVER FOR A TRAFFIC STOP DUE TO THE TAIL LIGHT BEING OUT. THE POLICE OFFICER TOLD ME IT IS A SAFETY ISSUE AS OTHERS CANNOT SEE ME. WHEN I GOT BACK HOME AND ASKED MY SPOUSE TO COME OUT AND LOOK AT IT IT WAS WORKING AGAIN (15 MINUTE SPAN OF TIME). IT IS NOT A FUSE AS ALL OTHER ITEMS ON THIS CIRCUIT ARE OPERABLE. IT WILL BE OUT AND 30 MINUTES LATER IT IS WORKING.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING COMPLETELY FAILED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO PRIDE KIA OF LYNN (793 LYNNWAY, LYNN, MA 01901, (781) 596-1010) WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING MODULE AND STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING 70 MPH UP A HILL, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOORBOARD; HOWEVER, THE VEHICLE STARTED TO DECELERATE TO 40 MPH OR LESS. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BEARING ROD INSIDE THE ENGINE FAILED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS TOWED TO JIM SHORKEY KIA (LOCATED AT 12900 US-30, IRWIN, PA 15642, (724) 241-0176) WHERE IT WAS DIAGNOSED THAT THE BEARING ROD INSIDE THE ENGINE FAILED, AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 13201482. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

IN MOTION WHILE PASSING ANOTHER VEHICLE MY 2014 KIA SORENTO LOST ACCELERATION. WHEN I GOT BACK IN THE LANE ON A TWO LANE ROAD, WITH MY FOOT ON THE GAS THE CAR CONTINUED TO DECLINE IN SPEED. I WAS NOT ABLE TO ACCELERATE TO CONTINUE TO PASS THE CAR AT WHICH POINT AN ONCOMING CAR WAS APPROACHING, I HAD TO COAST THE CAR TO GET BACK INTO MY LANE AND EVENTUALLY OFF THE ROAD, VERY SCARY ORDEAL, WITH THE LOSS OF POWER I WAS NOT SURE IF I WAS GOING TO BE ABLE TO GET OUT OF THE WAY OF THE ONCOMING CAR. ONCE I WAS ABLE TO GET TO A SAFE LOCATION OFF THE ROAD, THE CAR CUT OFF. I ATTEMPTED TO RESTART THE CAR ONCE, NOTHING, TWICE THE CAR STARTED THEN QUICKLY DIED AFTER ANOTHER MOMENT I AGAIN TRIED TO START THE CAR, IT STARTED AND REMAINED STARTED. I WAS ABLE TO SLOWLY DRIVE UNDER 40 TO AN OPEN LOCATION, AT THIS TIME A KNOCKING SOUND CAME FROM THE ENGINE. I DID NOT TAKE THE CHANCE ON DRIVING IT ANY LONGER AS I DID NOT KNOW WHAT WAS GOING TO HAPPEN. I HAD TO CALL THE FREEWAY ASSIST TO TOW ME OFF THE FREEWAY ROAD WHERE I SAT IN AN OPEN UNMANNED FIELD TO WAIT FOR ANOTHER TOW TRUCK. THE WHOLE ORDEAL WAS VERY SCARY AS I AM A FEMALE AND ALONE DURING THIS INCIDENT.

AIRBAG WARNING LIGHT BEGAN FLASHING WHILE THE VEHICLE WAS IN MOTION A FEW MOMENTS AGO. I HAVE SEEN QUITE A FEW OTHER KIA SORENTO 2014 OWNERS WITH THE SAME ISSUES.

ON SEVERAL OCCASION'S THE ENGINE WOULD JUST CUT OUT ALTOGETHER WHILE DRIVING. A COUPLE OF TIMES I HAVE EVEN SMELLED FUEL.

SOMETIME TOWARD THE END OF 2018, I NOTICED THAT MY DOME LIGHT NO LONGER ILLUMINATED WHEN THE DOORS WERE OPENED. I CAN STILL USE THE INTERIOR LIGHTS MANUALLY, THOUGH THIS USUALLY LEADS TO FORGETTING AND LEAVING THEM ON. I LIVE IN WA, IT IS OFTEN DARK AROUND 4 PM AND GREY THROUGHOUT THE DAY. I FEEL THIS IS A HUGE SAFETY ISSUE, AS I CANNOT SEE WHO IS IN MY CAR BEFORE ENTERING WHEN IN A PARKING LOT. ALSO, MY 5-YEAR-OLD HAS A HARD TIME BUCKLING HER OWN CAR SEAT BELT SINCE SHE CANNOT SEE THE BUCKLE. THIS IS AN INCONVENIENCE AND WITH CRIME RATES RISING, IT MAKES ME FEEL UNCOMFORTABLE GOING OUT ALONE, KNOWING THAT NOBODY CAN SEE WHAT IS GOING ON WHILE I AM BUCKLING HER IN. THE CHANCES OF BEING MUGGED OR WORSE GO UP, MY SAFETY IS WORTH THE $400, HOWEVER, I SHOULD NOT HAVE TO PAY TO HAVE A MALFUNCTION IN THE VEHICLE FIXED. THE REASON I FEEL THIS SHOULD BE A RECALL IS BECAUSE OF THE 3 KIA'S WE OWN, 2 OF THEM HAVE THIS SAME ISSUE OF THE INTERIOR LIGHTS ONLY WORKING MANUALLY AND NOT ACTIVATED WITH OPENING THE DOOR. MY HUSBANDS 2011 KIA OPTIMA DOME LIGHT STOPPED WORKING WHEN THE DOORS WERE OPENED AROUND NOVEMBER OF 2017. BOTH OF US HAVE OVER 60,000 MILES ON OUR VEHICLE AT THE TIME OF THE MALFUNCTION. MY HUSBAND WAS QUOTED OVER $400 TO HAVE THIS REPAIRED. WHEN LOOKING AT FORUMS, IT LOOKS AS THOUGH IT IS A CONNECTION THAT WIGGLES LOOSE. I AM SURE THAT IF 2 OF OUR KIA'S HAVE THIS ISSUE, IT IS HIGHLY LIKELY MANY MORE KIA OWNERS HAVE THE SAME ISSUE. KIA SHOULD BE RESPONSIBLE TO FIX THIS SAFETY ISSUE.

AFTER GETTING AN OIL CHANGE IN MARCH MY CHECK ENGINE LIGHT WENT ON IN EARLY JUNE. THE DEALERSHIP IS STATING THAT THE ENGINE WILL SEIZE AND THERE WAS NO OIL. MY CAR DID NOT BURN OR LEAK OIL. THE DEALER IS STATING IT'S AN OPEN RECALL BUT KIA IS DENYING.

LAST FALL 2018 I RECEIVED A LETTER AND HAD A KSDS SENSOR INSTALLED 28 DEC TO DETECT AND PREVENT ENGINE FAILURE. 22 MAR 2019 THE KSDS KICKED IN AND THE CAR WAS DIFFICULT TO DRIVE. IT COMPLETELY STALLS THEN LETS YOU ACCELERATE A LITTLE AND DRIVE REALLY SLOW. IF YOU ACCELERATE TOO MUCH IT AGAIN STALLS FOR A FEW SECONDS. LUCKILY MY WIFE WAS ONLY 2 MILES FROM HOME TRAVELING ~40 ON A SIDE ROAD (NOT HIGHWAY). IF THIS WERE TO HAPPEN ON THE HIGHWAY SEEMS LIKE A MAJOR HAZARD. HAVING THE ENGINE SEIZE WITH THE REAL ISSUE IS PROBABLY WORSE. WE TOOK THE VEHICLE IN IMMEDIATELY TO THE DEALER, WHO GAVE US A LOANER, THEN CALLED US BACK THE NEXT DAY TO SAY THE VEHICLE WAS COVERED FOR THE EXTENDED WARRANTY AND THE ENGINE WOULD NEED REPLACED. COUPLE WEEKS LATER WE CHECKED ON AND WE WERE TOLD THEY WERE DONE WITH OUR VEHICLE. THEY DID SOMETHING TO THE WIRE HARNESS AND A TEST ON THE ENGINE TO SAY THE VEHICLE WAS OK. I ASKED THE DEALER AND KIA CA FOR THE FOLLOWING EXPLANATION: 1.WHY DID THE KSDS KICK IN AND WHY IS MY VEHICLE OK NOW? 2.DID THEY DO SOMETHING (DISABLE) TO PREVENT THE KSDS FROM KICKING IN AGAIN? 3.DID THEY ENHANCE IT TO BETTER DETECT A MORE SERIOUS PROBLEM? WHAT EXACTLY DID THEY DO WITH THE WIRE HARNESS/KSDS? 4.HOW QUICKLY CAN THE REAL ISSUE HAPPEN? 5.WILL MY CAR STILL BE COVERED BY THE LIFETIME WARRANTY? 6.IS IT SAFE TO DRIVE ON THE HIGHWAY? GOT A RUN AROUND AND NO ANSWER. AFTER SEVERAL WEEKS I TOOK THE VEHICLE BACK. I WON'T DRIVE ON THE HIGHWAY, ESPECIALLY THE WIFE, KIDS, GRANDKIDS. I FOUND THE TSB 1802W/X AND 1803W/X AND IT INDICATES INTERFERENCE ON THE W/H AND WAS REPLACED. SO DID MY KSDS KICK IN BECAUSE OF INTERFERENCE AND NOT THE REAL PROBLEM? REGARDLESS IS IT SAFE TO DRIVE ON THE HIGHWAY WITH THIS KSDS? WHATEVER HELP YOU CAN PROVIDE WOULD BE APPRECIATED, THANKS.

MY REARVIEW CAMERA WORKS WHEN IT WANTS TO. (IT DOESNT WORK MORE THAN IT ACTUALLY WORKS). THE CONTROLS ON THE STEERING WHEEL ARE SCRAMBLED EX. I PREE THE VOLUME UP OR DOWN, AND THE VOICE COMMAND ACTIVATES, I CAN'T EVEN MUTE THROUGH THE BUTTONS ETC. THE ELECTRICAL PROBLEM ALSO CAUSES THE TAIL LIGHTS TO WORK/NOT WORK AND CONSTANTLY HAVE TO CHANGE THE BULBS BECAUSE OF THE BURNOUT. I'VE BEEN PULLED OVER SEVERAL TIMES FOR THIS. THE OTHER ISSUE IS THAT NOW THE AIRBAG LIGHT HAS COME ON, SO I DON'T KNOW IF THAT'S A GENERAL MALFUNCTION OR A RESULT OF THE ELECTRICAL PROBLEM. ALSO, THE A/C DOESNT WORK

DRIVING ON THE HIGHWAY MY CAR LOST POWER AT 11PM ON A SATURDAY NITE. IT WOULD ONLY GO APOROX 40MPH W THE THE GAS PETAL TO THE FLOOR. NO CHECK LIGHTS CAME ON UNTIL APOROX A FEW MIN FROM HOME. ONLY THE CHECK ENGINE LIGHT. NO OVERHEATING NO SMOKE. I TOOK IT TO MY MECHANIC WHO DETERMINED IT WAS THE SAME ISSUE THE 2.4 ENGINE THAT WAS RECALLED. I HAVE THE 3.3. ALSO THE KIA MECHANIC SAID THE SAME. ONLY 70000 MILES ON THE CAR. KIA AT THIS POINT IS REFUSING TO ACKNOWLEDGE THIS IS A MANUFACTURING ISSUE. THEY HAVE HAD MY CAR FOR 3 WEEKS AND AS OF YESTERDAY STILL NO ANSWER. I EVEN LEFT A VOICE MAIL FOR SEAN YOON THE CEO. I TRIED TO CALL MR YOON YESTERDAY BUT GOT REDIRECTED TO THIR CONSUMER DEPT. THEY SAID IT TAKES 2-3 DAYS TO DETERMINE A DECISION. SO IM PAYING FOR A CAR AND A RENTAL WHEN THEY ALREADY KNOW WHAT THE ISSUE IS. ONE CONSUMER DEPT EMPLOYEE I SPOKE W SAID SHE HASNT HAD VERY MANY COMPLAINTS ABOUT THE 3.3. WELL THAT RIGHT THERE IS A RED FLAG! I JUST WANT THEM TO DO THE RIGHT THING. THEY ALSO TRIED TO TELL ME THAT BECAUSE IM THE SECOND OWNER AND I WAS PAST THE 60000 MI SERVICE WARRENTY I HAD NO COVERAGE AND THE 100000 WAS ONLY FOR FIRST OWNER. ITS A MANUFACTURERS DEFECT NOT ANYTHING WE DID. WE HAVE BEEN LOYAL KIA CUSTOMERS FOR OVER 10 YEARS. I FEEL LIKE BECAUSE WE DIDNT BUY ANOTHER NEW KIA WE ARE BEING PUNISHED. THIS CARS DEFECT COULD OF SERIOUSLY INJURED A LOT OF PEOPLE IF THIS WOULD OF HAPPENED DURING A BUSY TIME OF DAY. I KNOW THEY ARE BUSY TAKING CARE OF OTHER COMPLAINTS BUT TO WAIT 3 WEEKS IS A BIT UNNERVING.

VEHICLE WAS IN MOTION WHEN STRANGE ODOR DETECTED THEN SMOKE FROM ENGINE AREA WAS NOTICED. PULLED CAR INTO PARKING LOT AND SHUT DOWN ENGINE BECAUSE THOUGHT MAY BE OVERHEATING. NONE OF GUAGES REFLECTED THIS, HOWEVER, THERE WAS NO OTHER LOGICAL EXPLANATION. WAS GOIN TO OPEN HOOD WHEN NOTICED FLAMES. IN MATTER OF MINUTES, VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. WAS A TOTAL LOSS.

I HAVE HAD THE VEHICLE FOR ABOUT 6 MONTHS, AND HAVE BEEN NOTICING THE PAINT IS FLAKING OFF. IT'S JUST BEGINNING FOR ME, BUT I DID SOME RESEARCH AND NOTICED THAT ALL THE PEOPLE COMPLAINING ABOUT THIS ISSUE ON VARIOUS KIA MODELS HAD TRI-COAT PEARL WHITE PAINT. I HAVE TO IMAGING THIS CAN'T JUST BE COINCIDENCE. ON THIS ONE WEBSITE ALONE THERE ARE 11 COMPLAINTS ABOUT JUST THIS SPECIFIC YEAR AND MODEL. HTTPS://WWW.CARCOMPLAINTS.COM/KIA/SORENTO/2014/BODY_PAINT/PAINT_PEELING.SHTML I APPRECIATE YOUR TIME, THANKS!

BROUGHT MY VEHICLE BACK TO DEALERSHIP FOR KIA RECALL SC148. TECH APPLIED SILICONE, A 'SUGGESTION' IN RECALL. IF PROBLEM PERSISTS, WHICH IT DID IN OUR CASE, REAR WHEEL HUBS NEED REPLACING. WHEN BROUGHT IN ORIGINALLY FOR RECALL, VEHICLE HAD 84,972 MILES. STABILITY CONTROL WARNING LIGHTS ON DASH STAY LIT. CAR IS NOW OVER 100K MILES AND DEALERSHIP SAYS IT IS OUT OF WARRANTY. REPAIR WILL COST US $982 NOW. NO ONE FROM KIA CORPORATE EVER RETURNS MY PHONE CALLS, NUMEROUS CALLS. MY CASE #IS 13183158 FROM KIA.

GEORGIA .... THE SRS WARNING LIGHT CAME ON WHILE DRIVING. THE ONE THAT LOOKS LIKE A PERSON IN A SEATBELT WITH THE BIG RED CIRCLE (AIRBAG) IN FRONT OF THEM.

WHILE DRIVING CAR IN MOTION AND WITHOUT ANY WARNING LIGHTS ON DASHBOARD, CAR LOST COMPLETE POWER. NO STEERING, VERY HARD BRAKING AND THEN ALL WARNING LIGHTS STARTED FLASHING I HAD TO STRUGGLE TO GET CAR OFF THE ROAD. I HAD JUST TURN OFF THE THRUWAY GOING 60MPH AND IN ABOUT 1.5 MILES GOING APPOX 40 MPH THE INCIDENT HAPPENED. SOMETHING SIMULAR LIKE THIS HAPPENED ONCE BEFORE WHEN THE CAR WAS PARKED AND I WENT TO START IT WHEN ALL THE DASH WARNING LIGHTS STARTED FLASHING AND CAR WOULD NOT START.I HAD IT TOWED TO DEALER AND THEY DID NOT FIND WHAT WAS WRONG BUT CAR WAS OK UNTIL THIS RECENT INCIDENT.

WHILE DRIVING HOME FROM BALTIMORE, ALL OF THE WARNING LIGHTS ON MY CAR TURNED ON AND THE CAR STARTED DECELERATING. I PULLED OVER TO THE SIDE OF THE HIGHWAY TO PARK THE CAR AND IT WOULD NOT MOVE AT ALL AFTER THAT. I CHARGED MY PHONE AND THE CAR BATTERY DIED AS I WAITED FOR A TOW TRUCK. I GOT IT TOWED TO MY MECHANIC WHO SAID IT WAS THE ENGINE AND WOULD BE COVERED UNDER THE RECALL KIA CURRENTLY HAS. I GOT IT TOWED AGAIN TO KIA ON THE BOULEVARD ON MARCH 20TH. THEY LIED TO ME AND SAID THEY WERE WORKING ON MY CAR ONLY TO FIND OUT MARCH 29TH THEY NEVER LOOKED AT MY CAR AND HAD LOST MY KEY. I HAD TO WAIT FOR THEM TO ORDER A NEW KEY AND THEN SEND PICTURES TO GET THE WARRANTY APPROVED. THEY ADVISED ME THEY WOULD NOT GIVE ME A LOANER OR HELP WITH A RENTAL BUT I COULD BE REIMBURSED AFTER ALL REPAIRS ARE MADE. I RECEIVED A VOICEMAIL APRIL 1ST SAYING MY CAR WAS DONE WHEN THE WARRANTY WAS NOT APPROVED YET. THEY HAVE REPEATEDLY TOLD ME DIFFERENT LIES AND ADVISED THEY RUSHED THE ORDER OF MY ENGINE AND IT WOULD BE THERE BY MAY 10TH. A NEW ENGINE HAS STILL NOT ARRIVED FOR ME, I CALLED THE NUMBER THEY GAVE ME FOR KIA'S "CORPORATE OFFICE" AND WAS ADVISED A RUSH WAS NOT PLACED UNTIL MAY 15TH AND THEY STILL DO NOT KNOW WHEN THE ENGINE WILL BE DELIVERED. I AM IN THE PROCESS OF BUYING A HOUSE AND I FEAR I'LL BE SPENDING THOUSANDS OF DOLLARS IN RENTALS WITHOUT REIMBURSEMENT FOR WHO KNOWS HOW LONG. I'VE ALREADY SPENT OVER $500 AS A RESULT OF THIS. I HAVE TRIED TO BE PATIENT BUT THE BLATANT LIES AND IRRESPONSIBILITY IS BAFFLING.

TAKARA RECALL - WHILE IN THE MIDDLE OF DRIVING AT FEDERAL WAY WA, THE ENTIRE ENGIN SHUT OFF WHILE I WAS MIDDLE OF THE ROAD AT HAVEY TRAFFIC AND THE STEERING WHEEL WAS LOCK SO I COULDN'T TURN OR MOVE. AND, I ALMOST HAD AN ACCIDENT, SO I TOOK MY CAR TO DEALERSHIP BUT, THEY COULDN'T FIND A PROBLEM AND SAID COME BACK AGAIN IF SAME PROBLEM COMING BACK LATER, BUT I AM NOT FEEL SAFETY TO DRIVE THIS CAR.

THE ENGINE BLEW AFTER A FEW DAYS WHEN WARRENTY EXPIRED AFTER A DEALER SENT THE CAR HOME SAYING UNLESS WE COULD PROVE OR SHOW A MAINTENANCE HISTORY OF THE CAR THEY WOULD NOT DO WARRENTY WORK. THE CAR WAS BOUGHT USED SO WE COULD NOT PROVIDE A LONG REPAIR OR MAINTENACE RECORD OF THE CAR. HOWEVER WE BOUGHT A EXTENENDED WARRANTY THAT WAS NOT ENTERED CORRECTLY IN THE SYSTEM AND THE CAR WAS STILL SENT CLEARED AS BEING OK TO DRIVE EVEN THOUGH THE ENGINE BLEW WITHIN A FEW DAYS OF DEALER SERVICE IN OFFALLON IL.EVERY SORRENTO OTHER THAN THIS YEAR HAS BEEN RECALLED FOR ENGINE PROBLEMS SO WHY NOT OURS.

LACK OF ACCELERATION FROM A STOP. WHEN STARTING FROM A STOP, THE VEHICLE WILL VERY SLOWLY MOVE FORWARD WITH THE RPM STALLING AT APPROXIMATELY 1500 RPM AND FURTHER DEPRESSING OF THE GAS PEDAL FAILS TO ALLOW IT TO ACCELERATE FURTHER. WIFE HAD ISSUE WITH TRYING TO GET ON THE FREEWAY WHEN THIS OCCURRED, IT WAS A SAFETY ISSUE, SHE WAS TRYING ACCELERATE ON THE ON RAMP, ALMOST HIT FROM BEHIND. SHE MANAGED TO GET TO THE SHOULDER AND GET TO THE SIDE ROAD. AFTER GETTING TO DESTINATION AND STOPPING FOR AWHILE, THE CAR STARTED AND OPERATED NORMALLY TO GET HOME. BACK TO KIA, AFTER TEST DRIVE THEY WERE ABLE TO DUPLICATE ONCE. THERE WERE NO WARNING LIGHTS OR FAILURE CODES. THEY KEPT CAR FOR SIX WEEKS TRYING TO SEE ISSUE AGAIN. WE NOW HAVE A FLIGHT RECORDER INSTALLED FOR A WEEK RECORDING ANY ISSUES. IF WE SEE ISSUE, WE HAVE TO ACTIVATE RECORDER BY PUSHING A BUTTON, TAKING ATTENTION OFF OF ROAD. WIFE WILL NOT DRIVE CAR UNLESS JUST AROUND THE BLOCK.

MY AIRBAG LIGHTS WILL NOT GO OFF . UPON RESEARCHING I HAVE COME ACROSS MANY PEOPLE WITH THE EXACT SAME COMPLAINT YET NO RECALLS. IT ALSO SEEMS TO BE A COSTLY FIX. FOR A SAFETY PROBLEM.

TAKATA RECALL I PURCHASED MY KIA INDEX 2014. IMMEDIATELY THE PAINT STARTED BUBBLING AND THEN PEELING AROUND THE WINDSHIELD AND HOOD. WE CALLED KIA AND THEY SAID THIS IS NOT COVERED. ALSO WE GET RECALLS ABOUT THE ENGINE. I NEVER HAD A PROBLEM UNTIL I TOOK IT IN. THE FIRST RECALL I GOT THEY DRAINED THE OIL AND TOOK OIL PAN OFF MY CAR. THE SECOND ONE NOT SURE WHAT THEY DID TO IT BUT IT WAS ABOUT. THE ENGINE. NOW I HAVE TO PUT OIL IN MY VEHICLE ABOUT ONCE A WEEK. THE DOOR LOCKS DON'T WORK THE KEYLESS ENTRY WILL LET YOU IN BUT YOU HAVE TO LOCK ALL YOUR DOORS BY WALKING AROUND THE VEHICLE. THE HEADLIGHTS KEEPS,BLOWING. I HAVE PROBABLY PUT 10 HEADLIGHTS IN MY CAR OVER THE PAST YEAR. NOW MY ABS TRACTION CONTROL AND LOW LIGHT FOR TIRES IS ON AND WILL NOT GO OFFF IT AMAZES ME THAT THERE ARE NO OPEN RECALL ON THUS VEHICLE I AM SURE IT WILL NOT LAST ME UNTIL I PAY IT OFF. THIS IS THE WORST VEHICLE I HAVE EVER OWNED

ENGINE DIES WHEN DRIVING. RPMS ARE AT 0 WHEN MY SPEED WILL BE 60 MPH. I HAVE TO PULL OVER, TURN MY CAR OFF THEN TURN IT BACK ON TO START THE ENGINE AGAIN. THIS HAPPENS 7-14 TIMES A WEEK. IT HAPPENS IN THE CITY, COUNTRY ROADS, GOING FAST OR SLOW. I AM GOING TO GET IN A WRECK IF THIS IS NOT FIXED.

I BROUGHT THE CAR INTO DEALERSHIP SERVICE DEPARTMENT FOR AN ISSUE WITH THE HEAT. THE HEAT WAS NOT WARMING THE CAR CONSISTENTLY DURING THE WINTER MONTHS, AND BY THE END WAS NOT WORKING AT ALL , ALSO HAD EXPERIENCED OVERHEATING APPROXIMATELY THREE TIMES WITHIN THE WEEKS BEFORE I BROUGHT IT IN. I WAS TOLD BY THE SERVICE DEPARTMENT THAT I NEEDED A NEW ENGINE.

MY AIRBAG LIGHTS GOING ON AND OFF WHEN IT WANTS TO , SOMETIMES WHEN STARTING IT WILL STAY ON , OR YOU WILL DRIVING IT WILL COME ON , WHEN YOU TURN THE WHEEL IT COMES ON, ALSO MANY TIMES BEEN REPORTED TO DEALER A POPPING NOISE GOING ON, DEALER SAYS THEY CANT FIND ISSUE '..

MY 2014 KIA SORENTO STARTED HAVING AXIL PROBLEMS JUST RECENTLY. I AM WELL AWARE THAT THIS WAS A PROBLEM WITH FRONT WHEEL DRIVE AND THEIR WERE RECALLS OF THAT SAME YEAR MAKE AND MODEL. MINE IS AWD AND THIS SHOULD BE INCLUDED AS THIS ONLY STARTED HAPPENING AT 60K.

TAKATA RECALL MY 2014 KIA SORENTO SUV AWD ENGINE IT RIED TO STALLED IN THE MIDDLE OF THE HIGHWAY ON ME AS I WAS DRIVING ON THE HIGHWAY AT 65 MPH AT THE EXIT IT STOPPED AT THE LIGHT. EVEN THOUGH I TOOK MY KIA IN THE DEALERSHIP TO HAVE A SOFTWARE UPDATED (KSDA) IN THE BEGINING OF THIS YEAR 2019. I WAS ALL MOST IN A CAR CRASH FROM THIS. BECASUE CARS ON THE HIGHWAY WERE COMING MY WAY TO GET OFF I WAS SO SCARED. I CALLED KIA DEALERSHIP. I WAS TOLD THAT MY TRUCK WAS NOT ON THE RECALL LIST. I KNEW IT WAS BECASUE MY TRUCK HAD ALL THE SYMPTOMS. I WAS TOLD TO DRIVE IT TO THE DEALERSHIP EVEN THROUGH I EXPRESS MY CONCERN THAT IT WAS SOMETHING WRONG WITH THE ENGINE I WAS STILL TOLD TO DRIVE THE TRUCK IN. THE PERSON ON THE PHONE DID NOT EVEN CARE I COULD HAVE BEEN IN A REALLY BAD ACCIDENT AS CARS WERE DRVING 65MPH. SO I ASKED MY HUSBAND TO TAKE IT IN. HE DID. KIA SAID THAT THEY WILL LOOK AT IT AND LET ME KNOW BY THE END OF THE DAY. DAY 1 NO ONE CALLED DAY 2 I CALLED KIAA TECH SAID SOMEONE WILL CALL ME MID AFTERNOON. AFTER DAY 2 NO ONE CALLED MID AFTERNOON OF DAY 2 SO ON DAY 3 I HAD TO CALL TO SEE WHAT WAS GOING ON THEN I WAS TOLD KIA WOULD REPLACE MY ENGINE WITH A BRAND NEW ENGINE NOT A REFURBUISED ENGINE. BUT I DONT THINK THAT WILL FIX THE PROBLEM.. I SAW THESE RECALLES MONTHS BEFORE THIS HAPPENED FOR OTHER SUV'S LIKE MINE. I LOOKED EVERYDAY ON THE WEBSITE STARTING IN JAN 2019 WITH MY VIN # NOTHING I AM CONCERN BECASUE AFTER RESERACH I NOTICED THAT EVEN THOUGH KIA FIXES THE PROBLEMS OF THE ENGINE IT STALKED AGAIN ON OTHER CUSTOMERS. I AM SO SCARED TO GET BACK IN THAT TRUCK. I ALSO HAD AN APPIONTMENT SCHEDULE TO FIX THE DOOR LOCKS DUE TO RECALL NOT UNLOCKING OR LOCKING ON THE RECALL WEBISTE BEFORE ALL THIS ENGINE STUFF. I MENTION THIS TO THE KIA TECH WHICH HE SAID DO NOT WORRY WE WILL FIXED THAT TOO..

MY ENGINE STOPPED IN THE MIDDLE OF TRAFFIC AT A STOP LIGHT

BACKUP CAMERA MALFUNCTION. LINES SHOW UP ON SCREEN BUT VISUAL IS BLACK. THIS ISSUE IS MENTIONED ON MANY KIA FORUMS AS WELL.

BACKUP CAMERA STOPPED WORKING AND TRUNK WILL NOT OPEN WITH WHEN YOU HIT THE HANDLE

WE WERE DRIVING ON THE HIGHWAY WHEN WE NOTICED THE TEMPERATURE GAUGE GOING UP. WE STOPPED AT A SHOP AND GOT IT LOOKED AT AND THEY REPLACED THE THERMOSTAT AND FLUSHED THE RADIATOR. ON THE HIGHWAY ON THE WAY HOME WE NOTICED THE TEMPERATURE GAUGE GOING BACK UP AND PULLED OVER. WE HAD IT TOWED HOME. WE AGAIN MADE THE REPAIRS AND THEN TOOK IT TO THE KIA DEALERSHIP FOR THEM TO LOOK IT OVER AND HAVE ANY NECESSARY REPAIRS DONE AND PAID BY THE WARRANTY WE HAVE ON THE SORRENTO. THE DEALERSHIP HOOKED UP THE VEHICLE TO CHECK THE FREE STREAM DATA FAULT CODES BUT NON WERE PRESENT. OUR SORRENTO GOT HOT ENOUGH TO WARP THE ENGINE HEADS AND REQUIRE A NEW ENGINE BUT NEVER ONCE DID IT TRIP A CODE/WARNING LIGHT ON THE DASH. IF IT HADN'T BEEN FOR US NOTICING THE TEMPERATURE GAUGE GOING UP WE WOULD HAVE HAD NO WARNING THAT OUR CAR WAS OVERHEATED TO THE POINT THE RADIATOR BOILED OVER AND WARPED THE ENGINE HEADS. WHY WASN'T ANY WARNING LIGHT SUCH AS CHECK ENGINE LIGHT OR ANYTHING SIGNALED TO COME ON?

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE STALLED WHILE MAKING A LEFT TURN. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE JERKED AND THEN OPERATED NORMALLY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO KIA COUNTRY OF SAVANNAH (1 PARK OF COMMERCE BLVD, SAVANNAH, GA 31405, (912) 629-4906) FOR AN UNKNOWN RECALL REPAIR CONCERNING THE ENGINE NOT CYCLING THE OIL THROUGH PROPERLY. THE VEHICLE STALLED AGAIN AND LOST POWER WHILE ATTEMPTING A TURN AGAIN. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO A DEALER. THE FAILURE MILEAGE WAS 92,000.

THE VEHICLE DECELERATED AND WOULD NOT GO EVEN WHEN THE GAS WAS APPLIED. WHEN I CAME TO A STOP OIL WAS LEAKING ALL OVER THE GROUND. WHEN LOOKING UNDER THE HOOD, THE HIGH PRESSURE FUEL PUMP BOLT HAD BEEN SHEERED OFF AND GAS AND OIL WERE SPEWING OUT. HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY BLAMED THE PEOPLE WHO HAD DONE THE LAST OIL CHANGE 3,000 MILES AGO. AT THE SAME TIME THEY SAID THAT IT COULD NOT HAVE BEEN DRIVEN 3,000 MILES IN THAT CONDITION. THEY WOULD NOT COVER THE REPAIR UNDER THE WARRANTY EVEN THOUGH I ONLY HAVE 35,000 MILES ON THE CAR

ENGINE STARTED KNOCKING WHILE DRIVING IT. I HAD IT TOWED TO THE DEALERSHIP WHERE THEY SAID THE BEARING IN THE ENGINE WERE SHOT. ALL OTHER MAKES AND MODELS ARE UNDER RECALL FOR THIS EXACT SMAE REASON. I'VE NOTED OTHERS FROM THE INTERNET ARE HAVING THE SAME ISSUES AS MENTIONED ABOVE IN THE 3.3 L. ENGINE

THE END OF OCTOBER 2018 MY 2014 KIA SORENTO MOTOR BLEW UP. WE HEARD THE KNOCKING ON A WEEKEND, KIA SAID TO BRING IT IN AND IT STALLED HALFWAY THERE. HAD TO CALL MY INSURANCE BECAUSE KIA WOULD NOT PAY FOR TOWING. MY KIA HAD BEEN CHECKED THE YEAR BEFORE FOR THE ENGINE RECALL, OF COURSE IT PASSED. IT TOOK 2 MONTHS TO GET MY CAR BACK, THEY DID PROVIDE A RENTAL. A MONTH LATER (JAN. 2019) I SMELLED GASOLINE VERY STRONG IN MY CAR. HAD MY HUSBAND TEST DRIVE IT TO MAKE SURE THAT IS WHAT IT WAS BECAUSE I HAD JUST PUT IN A FULL TANK OF GAS. SURE ENOUGH I CALLED WARNER KIA OF PARKERSBURG AGAIN, ONCE AGAIN REFUSED TOWING EVEN THOUGH I ALREADY KNEW ABOUT THE ISSUE WITH THE FUEL LINES FROM THE ENGINE REPLACEMENT. I HAD TO CALL KIA CONSUMER AFFAIRS TO GET THIS CAR TOWED TO WARNER KIA. TURNS OUT THEY FORGOT TO REPLACE A BRACKET DURING THE ENGINE REPLACEMENT, NOT VERY SMART IN MY OPINION FOR SO CALLED CERTIFIED MECHANICS. I GOT IT BACK AGAIN FEB. 2019. NOW IT IS MARCH 2019, MY TRANSMISSION APPEARS TO BE SLIPPING, HESITATING TO PICK UP SPEED. I ALMOST GOT HIT BY A SEMI TRYING TO GET ONTO THE INTERSTATE BECAUSE CAR WOULD NOT GO FAST ENOUGH. MY UNCLE TRIED TO SEE IF HE COULD CHECK MY TRANSMISSION FLUID AND OF COURSE IT IS ENCASED, BUT WHILE DOING THIS HE NOTICED THE ENGINE COOLANT WAS VERY LOW. THE LEVEL IS BELOW L. MY ENGINE WAS JUST REPLACED NOT TOO LONG AGO AND IT WAS IN THE SHOP AGAIN FOR MORE WORK JUST LAST MONTH. I AM BEYOND FRUSTRATED. I HAVE MADE CONCERNS WITH KIA CONSUMER AFFAIRS AND HAVE NOT GOTTEN ANYWHERE. I WILL OWE ON THIS CAR FOR ANOTHER 2 YEARS AND IT LOOKS LIKE IT WON'T LAST. ALSO UPSIDE DOWN ON LOAN. NOW I AM SCARED THAT MY CAR WILL CATCH ON FIRE OR CAUSE AN ACCIDENT WITH MY CHILDREN IN MY CAR ALL BECAUSE KIA CAN NOT MAKE BETTER VEHICLES OR AT LEAST TRY TO REIMBURSE THEIR CUSTOMERS TO KEEP THEM HAPPY. I WANT A NEW CAR, AND I WANT KIA TO PAY FOR IT AND OTHERS VEHICLES.

THE DRIVER'S DOOR UNLOCKS WITH THE KEY FOB OR KEY AND THAT'S THE ONLY ONE. ALL OTHER DOORS MUST BE UNLOCKED BY HAND, MEANING EVEN THE UNLOCK SWITCH ON THE DRIVERS AND PASSENGERS DOORS DON'T WORK. YOU CAN HEAR SOMETHING ACTUATING, BUT THE DOORS WON'T UNLOCK. THE BACK DOOR YOU NEED TO CRAWL FROM INSIDE REMOVE A PANEL TO UNLOCK THE BACK DOOR.

ENGINE FIRE!! WHILE TRAVELLING DOWN HIGHWAY PASSENGER NOTICED SPARKS LEFT REAR OF CAR. PULLED OVER TO CHECK CAR, LIFTED HOOD ENGINE WAS ON FIRE. DRIVING NORMAL RATE OF SPEED IN NORMAL CONDITIONS. NO COLLISION OR ACCIDENT INVOLVED. TRAVELLING US-71 SOUTH IN VERNON COUNTY MISSOURI INCIDENT NUMBER 190140035. FIRE DEPARTMENT PUT FIRE OUT. CAR TOWED TO TCB TOWING AND AUTO SERVICE 205 N BARRETT ST NEVADA MO 64772

WHILE DRIVING AT HIGHWAY SPEED ON A 2 LANE HIGHWAY AND GOING UP A MEDIUM INCLINE, A TICKING NOISE PROGRESSIVELY GOT LOUDER OVER THE COURSE OF ABOUT 45 SECONDS TO A MINUTE UNTIL THERE WAS TOTAL LOSS OF POWER, ALMOST CAUSING A COLLISION FROM A VEHICLE BEHIND ME. NO WARNING LIGHTS APPEARED ON THE DASH AS THIS WAS HAPPENING AND ENGINE TEMPERATURE WAS NORMAL. LUCKILY THERE WAS ENOUGH SHOULDER AND HAD ENOUGH MOMENTUM TO PULL OFF TO THE SIDE OF THE ROAD. I WAS UNABLE TO RESTART THE VEHICLE AND HAD TO HAVE IT TOWED. THE VEHICLE FELL UNDER A SAFETY RECALL WHICH WAS REPORTED TO HAVE BEEN COMPLETED OCTOBER 13, 2017. I AM THE ORIGINAL OWNER OF THE VEHICLE.

I TOOK THE CAR TO THE KIA DEALERSHIP AND THEY TELL ME THE ENGINE HAS AN OIL LEAK. I BELIEVE THEIR KIAS SPORTAGE 2011 & 2012 WERE ALSO RECALLED FOR THE SAME ISSUE. THE CAR HAS LESS THAN 100,000 MILES ON IT AND I HAVE OWNED SEVERAL CARS BEFORE AND NEVER HAD AN OIL LEAK ON THE ENGINE AT ALL. THEY SAID THE REPAIRS WERE GOING TO COST OVER $1000 TO REPAIR. I BELIEVE THIS CAR SHOULD ALSO BE RECALLED DUE THAT THEY HAVE A HISTORY OF OTHER MODELS HAVING THE SAME PROBLEM. THANK YOU.

EXTERIOR LIGHTING SAFETY ISSUE! LAST NIGHT AS I WAS DRIVING MY LOW BEAM HEAD LAMPS STOPPED WORKING. THE LED LIGHTS ABOVE THE HEAD LAMPS WORK FINE, MY RUNNING LOWER LIGHTS AND MY HIGH BEAMS ALL WORK PROPERLY. JUST MY LOW BEAMS NO LONGER COME ON. HAD TO DRIVE WITH HAZARDS ON. THEY DO NOT COME ON AFTER TRYING MULTIPLE TIMES TO RESTART CAR AND TURNING THEM ON BOTH WHILE DRIVING AND WHILE BEING PARKED. SUCH A DANGEROUS SITUATION. I HAVE READ MANY COMPLAINTS ABOUT THE SAME ISSUES HAPPENING! HOW DO I FIX THIS? I CANNOT BELIEVE KIA HAS NOT MADE THIS A RECALL YET FOR OBVIOUS SAFETY ISSUES - ABSOLUTELY BAFFLING

2014 SORENTO ENGINE WAS REPLACED 9/2017@ SHAWNEE MISSION KIA PER RECALL SC147. BEFORE REPLACEMENT, THERE WERE NO CATALYTIC CONVERTER ISSUES. AFTER SINCE 3/2018, IT HAD FOUR (4) CATALYTIC CONVERTER FAILURES IN TEN (10) MONTHS & 4 REPLACEMENTS @4 DIFFERENT SHOPS LATEST 2/2019.ALL SHOPS SAID THEY FAILED DUE TO EXTREME OVERHEATING WHICH COULD ALSO CAUSE A FIRE. 3RD SHOP ALSO NOTED 'EXCESSIVE BLOW-BY', SAID IT'S NOT NORMAL FOR A NEW ENGINE WITH 20,000 MILES ON IT -- WHICH MY REPLACEMENT ENGINE SHOULD BE IF IT WAS CORRECTLY REPLACED WITH A NEW PROPERLY FUNCTIONING ENGINE IN 9/2017 (CAR HAD @140K. THEN) ALL 4 HAPPENED WHILE DRIVING, TWICE ON HIGHWAY, TWICE ON CITY STREETS. 1ST TIME, OUT OF TOWN, ON HIGHWAY. ALL VERY DANGEROUS SUDDEN LOSS POWER/SPEED AND STALLING. SCARY. VERY STRESSED, NOT KNOWING WHEN & WHERE MAY HAPPEN NEXT, WITH STRONG POSSIBILITY OF ACCIDENT, FIRE, OR BOTH. TRIED TO TALK TO DEALERSHIP ABOUT FAILURES BEING CAUSED BY THE ENGINE REPLACEMENT, BUT WITHOUT EVEN CHECKING CAR, THEY SAID IMPOSSIBLE. RESEARCH SHOWS OTHERWISE: (NHTSA ,CENTER FOR AUTO SAFETY, A LAWSUIT CASE: 1:18-CV-02716 FILED: 04/16/18 IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS (NOT MINE), KIA TECH SERVICE BULLETINS... NOW THERE'S A NEW 2/2019 RECALL FOR MY CAR FOR HIGH PRESSURE FUEL PIPE, DUE TO REPLACEMENT ENGINE WORK NOT DONE PROPERLY. & SOUL'S JUST RECALLED FOR CATALYTIC CONV. FAILURE DUE TO OVERHEATING-EVEN THOUGH ENGINES ARE DIFFERENT, I BELIEVE MY CAR SHOULD BE LIKEWISE RECALLED.KIA HAS HISTORY OF DENYING WRONG, & THEN VERY SLOWLY DOING EVER EXPANDING RECALLS. I CANT AFFORD TO WAIT. COULDNT AFFORD DEALER PRICES;STILL,4 FAILURES AT INDEP SHOPS COST ME THOUSANDS IN CAT CONV. REPLACEMENTS,TOWING,RENTAL CARS,LOST INCOME, MEALS & LODGING WHEN STRANDED OUT OF TOWN& I'M STILL MAKING CAR PAYMENTS. I'M REQUESTING REIMBURSEMENT FROM KIA& A CAR THATS ACTUALLY SAFE.

THE DELAMINATION OF PEARL WHITE PAINT BEGAN AT 50,000K MILES WITH A SMALL PIECE BUBBLING AND THEN CHIPPING AWAY. THE PAINT ON AREAS ALONG THE WINDSHEILD AND ABOVE THE WINDSHIELD ARE NOW COMPLETELY READY TO PEAL. YOU CAN NOT STOP THIS PROCESS BY FIXING ONLY THE DAMAGED AREAS. ALL AUTO BODY SHOPS STATE IS MUST BE ENTIRELY REPAINTED. THE PAINT IS DELAMINATING AT A FAST RATE, ALL MY PAINT IS GONE ON THE PASSAGENGER SIDE WINDOW ARM AND MY ROOF WHERE THE WINDSHIELD MEETS THE PAINT IS MOSTLY BUBBLING AND RUSTED. THE KIA DEALERSHIPS ARE AWARE THAT THIS PARTICULAR COLOR , MADE AND MODEL KIA HAS THIS PROBLEM. I CAN NOT WASH THE EXTERIOR OF MY CAR WITHOUT LOSING MORE PAINT. IN THE SUNLIGHT YOU CAN SEE WHERE THE PAINT IS NOT LONGER BONDED TO THE CAR. MY CAR IS EXPECTED TO BE WITHOUT PAINT ON MY ROOF, HOOD AND SIDES OF WINDSHIELDS WITHIN ONE YEAR IF NOT REPAINTED PROPERLY.

WHILE DRIVING 65 MPH ON THE HWY I HEARD A LOUD BANG AND THE CAR RAPIDLY DECREASED SPEED. I MANAGED TO PULL OVER TO THE SHOULDER AND THE CAR WAS LEAKING FLUID FROM THE DIFFERENTIAL AND WOULD NO LONGER GO. WAS TOWED TO A KIA DEALER WHERE THEY DETERMINED THE REAR AXLES SHEARED OFF AND PUT A HOLE IN THE DIFFERENTIAL. CAR HAS 64,00 MILES AND NO PERVIOUS ISSUES OR WARNING THAT ANYTHING WAS WRONG.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE, LOST POWER, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO KIA OF MACON (3931 RIVER PLACE DR, MACON, GA 31210, (478) 757-0077) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) ON FEBRUARY 15, 2019. THE MANUFACTURER WAS NOT CONTACTED. ON A SEPARATE OCCASION, WHILE DRIVING 30 MPH, THE CONTACT WAS ALERTED BY OTHER MOTORISTS THAT HER VEHICLE WAS ON FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW LOT. THE CONTACT CALLED ED VOYLES KIA OF CHAMBLEE (5647 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, 770- 232-6247). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 62,437.

IN NOVEMBER OF 2018 MY KEY FOB STOPPED WORKING EFFECTIVELY. THE FOB WILL ONLY OPEN THE FRONT DRIVER SIDE DOOR. I CONTACTED CRAIN KIA IN FORT SMITH AND SPOKE TO TIM IN THE SERVICE DEPARTMENT WHO STATED THE PROBLEM COULD BE SOMETHING AS SIMPLE AS CHANGING THE BATTERY IN THE FOB. AFTER CHANGING THE BATTERY IN THE FOB, THE FOB STILL WOULD NOT OPEN THE PASSENGER DOOR OR THE DOORS IN THE BACK SEAT. I NOTICED SOMETHING WAS WRONG WHEN THE DRIVING AND THE LOCKS WOULD CLICK ON AND OFF AS IF I WERE USING THE FOB. EVEN WHEN STATIONARY THE LOCK WOULD DO THIS. ON FEBRUARY 27,2019 MY HUSBAND TOOK THE VEHICLE TO THE SERVICE DEPARTMENT AT 7:30 AM AND WAS TOLD THIS WOULD TAKE 2 HOURS. AT 3:00 PM THE SERVICE DEPARTMENT HAS NOT CALLED. MY HUSBAND CALLED AND WAS TOLD BY TIM THAT THEY WERE UNABLE TO FIX THIS ISSUE YET WAS CHARGED $131.70 !!!I FEEL THAT THIS HAS BEEN A TERRIBLE INJUSTICE. SURELY THE MECHANICS KNEW THAT THIS WAS NOT AN ISOLATED DEFECT FROM THE VERY BEGINNING

THE ENGINE BECAME SLUGGISH GOING UPHILL, THEN STARTED NAKING NOISES, AND FINALLY STOPPED. IT COULD NOT BE RESTARTED. THE MECHANIC TURNED THE ENGINE OVER WITH A WRENCH, BUT IT WAS VERY DIFFICULT. THE TROUBLE HAPPENED ON A SECONDARY ROAD.

THIS VEHICLE HAS A PARASITIC DRAIN ISSUE THAT KIA IS AWARE OF ON THIS MODEL. THE ISSUE WAS ADDRESSED FOR ALL LX, EX, LIMITED, AND SX OF THIS VEHICLE EXCEPT FOR THE SXL. I HAVE THE SXL VERSION AND WAS TOLD BY KIA IT DID NOT MEET THE VIN REQUIREMENTS EVEN THOUGH IT MEETS THE BORN ON DATE AND HAS THE SAME ISSUES AS THE OTHERS. I HAVE HAD MY VEHICLE TESTED BY A KIA MASTER TECH AND IT DOES HAVE A PARASITIC DRAIN (BATTERY DEAD AFTER VEHICLE SITS FOR 48 HOURS) FROM THE SAME DRIVERS DOOR SWITCH ADDRESSED IN TSB ELE-069. I BELIEVE THAT KIA HAS OVERLOOKED THE SXL MODELS IN THEIR RECALLS AS MY VEHICLE IS A 2014 AND HAS ONLY HAD THE SA-163A UPDATE PERFORMED (ALSO THE ONLY ONE LISTED FOR MY VIN) AND MY VEHICLE HAS MANY OF THE SAME ISSUES AS THE OTHERS HAVE. KIA ADDRESSED THE ISSUE AT HAND ON ALL THE OTHERS, LX, LIMITED, EX, AND SX, WITH NHTSA ID 10109757 AND KIA TSB ELE-069, ELE-057, AND SA-163. I WOULD LIKE TO HAVE THE SXL VEHICLES LOOKED INTO AS I BELIEVE THEY ARE NOT GETTING THE REQUIRED TSB'S ADDRESSED PROPERLY.

I'M WORRIED ABOUT THIS MODEL OF CAR BECAUSE ARE BURNING, IN MY CAR I HAD BEING EXPERIENCING SOME SMELL LIKE SOMETHING IS HEATING OR BURNING WHEN I ACCELERATE IN PASSING GEAR MODE THEN I FEEL LIKE A BAD SMELL INSIDE THE CAR THEN IT DISAPPEAR, THE THING IS THAT I'VE BEING SEEING SOME ISSUES ABOUT THIS MODEL THAT THEY START WITH SPONTANEOUS COMBUSTION ON THE ROAD. CAN YOU PLEASE VERIFY IF MY CAR DOESN'T HAD AN ELECTRICAL PART REPORT.

I AM A LITTLE PERPLEXED WITH YOUR JUDGEMENT CALL KIA...I OWN A 2014 KIA SORENTO THAT'S AS APART OF YOUR ENGINE RECALL...THE CAR 'PASSED' THE TESTS RAN ON IT TO DETERMINE IF A NEW ENGINE WAS NEEDED, ONLY TO HAVE THE ENGINE COMPLETELY CEASE GOING 50MPH ON A MAJOR HIGHWAY IN VIRGINIA...I RECEIVED A CALL TODAY ABOUT AN OPEN RECALL ON A FUEL PUMP ISSUE POTENTIALLY CAUSING FIRE...WHILE I WAS AWARE OF THIS SITUATION DUE TO THE NATIONAL NEWS THE ISSUE HAS RECEIVED I WAS NOT PREPARED FOR THE SUPPOSED RESOLUTION TO THIS ISSUE...I WAS TOLD THAT I NEEDED TO BRING THE VEHICLE IN FOR INSPECTION TO DETERMINE 'IF THEY' THOUGHT THE FUEL PUMP NEEDED TO BE REPLACED...SO, LET ME GET THIS STRAIGHT YOU WANT ME TO YET AGAIN TRUST PEOPLE THAT TOLD ME MY ENGINE WAS COMPLETELY FINE WHEN IT WASN'T TO NOW TELL ME I DON'T NEED A NEW FUEL PUMP BUT POTENTIALLY CATCH FIRE ??? SOMETHING IS SERIOUSLY WRONG WITH THIS SITUATION ! THE FACT THAT YOU ARE WILLING TO PUT PEOPLES SAFETY AT JEOPARDY IS DISHEARTENING...I HAVE ZERO TRUST THAT IF I AM TOLD THE FUEL PUMP DOESN'T NEED TO BE REPLACED THAT I AM SAFE...YOU NEED A BETTER RESOLUTION AND YOU NEED ONE FAST....

TENSIONER BELT FOR AIR BAG RANDOMLY WENT OUT. ALSO BREAK LIGHTS CONSTANTLY STAYING ON. T GT EY COULDN'T FIGURE OUT WHY AT DEALERSHIP. VEHICLE WAS PARKED

MY SORENTO FEELS LIKE IT'S GOING TO STALL, ESPECIALLY WHEN ACCELERATING. IT'S ALSO BURNING OIL AT AN ALARMING RATE. THE OIL LAMP FLICKERED ONCE WHILE DRIVING ON THE HIGHWAY. THERE IS NO OBVIOUS OIL LEAK. I TOOK IT TO THE DEALERSHIP AND THEY SAID IT NEEDS A NEW ENGINE IT THAT IT ISN'T COVERED UNDER THE 17V224 RECALL. I'M AFRAID THAT THE ENGINE IS FAILING AND THAT IT IS KIA'S RESPONSIBILITY, BUT THEY ARE IGNORING THE PROBLEM

THERE IS A CONSTANT BURNING WIRE/ELECTRICAL SMELL THAT GETS WORSE AFTER IT'S SHUT OFF.

EVER SINCE WE TOOK OUR KIA FOR THE RECALL SERVICE AND THEY "FIXED IT" TURNS OUT THE MADE IT WORSE AND NOW THE ENGINE MAKES A LOUD RATTLING SOUND, THE BREAKS WHICH ARE NEW HAVE HORRIBLE PERFORMANCE AND THE ELECTRICAL ISSUES WE ARE HAVING WITH THE ODOMETER AND THE TRANSMISSION SENSORS DUE TO THE RECALL AS WELL BUT THE LOCAL KIA DEALERSHIP THAT "FIXED IT" WILL NOT TAKE A LOOK AT WHAT THEY BROK WITHOUT US HAVING TO PAY THEM FOR IT WE HAVE HAD NO ACCIDENTS AND IT GETS MAINTENANCE DONE ON TIME.

PAINT COMING OFF A BRAND NEW CAR. I AM ORIGINAL OWNER AT ONLY 39,000 MILES PAINT STARTED COMING OFF MY CAR. I ALWAYS PURCHASED NEW VEHICLES NEVER HAD THIS PROBLEM. I WAS TOLD THE PAINT IS ONLY COVERED TO 36,000 MILES. NOT LIKE THE SONG THEY SING WHEN SELLING YOU THE CAR.

I WAS IN MY CAR AROUND 5:45 AM ON DEC. 23,2018, IN THE DRIVEWAY OF OUR PLACE IN THE COUNTRY (400 0AKWOOD DRIVE HUNTSVILLE TX 77320) THE CAR WAS RUNNING AND IN PARK. I WAS CHECKING MESSAGES AND EMAILS FOR MAYBE 7 TO 10 MINUTES WHEN A FLASH OF LIGHT MADE ME LOOK UP. THATS WHEN I SEEN FLAMES COMING FROM THE FRONT OF THE CAR. I TURNED THE ENGINE OFF AND TRYED TO LEAVE THE CAR BUT THE DOOR DIDN'T OPEN. IT WAS LOCKED AND THE ELECTRIC DOOR UNLOCK BUTTON WAS NO LONGER WORKING. I PULLED ON THE MANUEL UNLOCK AND WAS ABLE TO GET OUT OF CAR. MY NEIGHBOR WAS OUT SIDE COMING TO HELP BUT I ASKED HIM TO CALL FIRE DEPT. HE INFORMED ME THAT WAS ALREADY DONE. I RAN A GOT MY GARDEN HOSE AND POURED WATER ON THE FIRE BUT FIRE WAS WAY TO BIG AND HOT FOR A GARDEN HOSE SO I SPRAYED THE GRASS AROUND THE CAR AND PUT OUT THE FIRES THAT STARED WHEN PARTS OF THE HOT CAR EXPLODED AND LANDED AWAY FROM THE CAR.

WHILE DRIVING DOWN I75 ACROSSING THE ZILWAUKEE BRIDGE TWO GUYS IN A PICKUP, LATER I CALL MY ANGELS, TRIED TO GET ME TO PULL OVER. NATURALLY MY INSTINCT WAS NO. WHEN I WOULDN'T, THE DRIVER STARTED INCHING OVER TOWARDS MY CAR TO MAKE ME STOP. I PUSHED ON THE BRAKES AND THERE WAS NOTHING TO PUSH. WHEN I FINALLY STOPPED ONE GUY JUMPED OUT .. PULLED OPEN MY DOOR AND TOLD ME MY CAR WAS ON FIRE, PULLING ME OUT. BY THE TIME WE RAN TOWARDS THEIR PICKUP, THE CAR WAS COMPLETELY ENGULFED IN FLAMES. I WAS LUCKY THEY WERE THERE OR I WOULDN'T BE HERE TO WRITE THIS.

MY KIA SORRENTO V6 MOTOR IS GOING OUT IT'S BEEN PARKED SENCE MAY OF 2018. THE LOWER ROD BEARS ARE GOING OUT. CONTACTED KIA AND RECALL IS ONLY ON 4 CYLINDERS AND STATED THAT NO OTHER COMPLAINTS ON V6. IT'S JUST UNREAL THAT 174,000 MILES AND EGINE GOING OUT FOR SAME THING THAT THE RECALL WAS FOR. WE DROVE TO THE STORE AND I HEAD A NOICE THAT'S WHEN I WENT HOME AND CHECK IT OUT HAD IT LOOKED AT BY COUPLE MECHANICS AND TOLD ME TO PARK IT IT WAS ROD BEARINGS SENT VIDEO TO KIA DEALER AND THEY CONFIRMED WHAT I WAS ALREADY TOLD MOTOR SHOT. COST TOO MUCH FOR ME TO REPLACE MOTOR SO IT'S JUST SITTING THERE PAYING ON A CAR I CANT DO ANYTHING WITH. THE COST FOR REPLACEMENT IS 7500 TO 8500 THAT'S NOT IN MY BUDGET.

ON JANUARY 6 2019 OUR PANORAMIC SUN ROOF SUDDENLY SHATTERED ON OUR 2014 KIA SORENTO. THIS HAPPENED WHILE TRAVELING AT HIGHWAY SPEED ON INTERSTATE 20 IN ALABAMA.

HESITATES UPON ACCELERATION. ENGINE STALLS AND CUTS OFF WHILE DRIVING ON HIGHWAY. LACK OF POWER. KNOCKING NOISE FROM ENGINE. I MADE REPEATED CONTACT WITH MANAHAWKIN KIA AND KIA MOTORS AMERICA, INC., CASE NO. 12960528 WITH NO RESULTS. AT RISK FOR DEATH AND SERIOUS INJURY.

HELLO I BOUGHT THIS CAR LAST YEAR AGO I HAVE AN ISSUE WITH THE MOTOR , YOU NEED TO FILL 2 LITERS ON A WEEK I NEED TO KNOW WHAT'S GOING ON REGARD IS NOT NORMAL 2 BY 4 LITER EQUAL 8 IN A MONTH IS TOO MUCH PLEASE GIVE ME MORE DENTAL ABOUT IT THANK YOU SO MUCH

ACCELERATION. WHEN I ACCELERATE IT HESITATES TO PICK UP. VERY DANGEROUS AS I WAS TRYING TO MERGE INTO THE HIGHWAY OR MERGE INTO A DIFFERENT LANE IT DID NOT ACCELERATE QUICKLY ENOUGH AND THE VEHICLES IN THAT LANE HAD TO BRAKE HARD AS I ENTERED THAT LANE ALMOST REAR ENDING MY VEHICLE. EVEN IF I PRESS THE GAS PEDAL HARD IT DOES THE SAME THING, IT HESITATES BEFORE SPEEDING UP. ANOTHER ISSUE IS THE DOOR LOCK BUTTON FROM BOTH DRIVER AND PASSENGER SIDES WORK SOMETIMES AND DOESN'T WORK SOMETIMES. EVEN WHEN I'M DRIVING THE DOORS WOULD NOT LOCK WITH THE AUTO DOOR LOCK FEATURE ON WHEN VEHICLE GETS IN MOTION. I HAVE TO MANUALLY PUSH THE LOCK BUTTON FOR EACH DOOR AND WHEN I MANUALLY LOCK THE DOORS THAT IS WHEN THE DOOR LOCK/UNLOCK BUTTONS WILL WORK PROPERLY. HAD CHILDREN IN THE BACK SEAT AND WHILE I TRIED TO LOCK THE DOOR IT WOULD NOT LOCK. HAD TO PULL THE VEHICLE OVER TO HAND LOCK EACH DOOR. BUT VERY DANGEROUS EITHER WAY BECAUSE I CAN'T CONTROL WHAT KIDS WILL DO IN THE BACK IN MIDDLE OF THE HIGHWAY AND IF I TRY TO LOCK THE DOOR I WON'T BE ABLE TO.

WHILE SITTING IN OUR 2014 KIA SORENTO LX AWD, 2.4L 4CYCLIDER GDI; THE CAR WAS IDLING IN OUR DRIVEWAY WHEN HE NOTICED FLAMES COMING FROM UNDER THE HOOD OF THE CAR. HE WAS BEARLY ABLE TO GET OUT OF THE CAR BEFORE IT WAS TOTALLY ENGULFED IN FLAMES AND CONSEQUENTLY BURNED TILL THERE WAS NOTHING LEFT BUT THE FRAME.

CAR STOPPED OPERATING WHILE DRIVING DOWN INTERSTATE, AND WON'T RESTART

SIMPLE, JUST LIKE EVERYONE ELSE HERE THAT COMPLAINED ABOUT LOSS OF POWER. BUT I HAD A DIAGNOSIS BOTH BY AUTOZONE AND THE KIA DEALER. THE DIAGNOSIS IS: ERROR CODE P0717 TURBINE INPUT SHAFT SPEED SENSOR AND WIRING HARNESS FAULTY DUE TO CORROSION FROM MOISTURE GETTING IN FROM NOT HAVING ADEQUATE SEALING OR POOR QUALITY OF RUBBER SEAL. PULLING OUT OF STORES OR MY DRIVEWAY BECAME VERY DAMAGES AS YOU COULD IMAGINE AND I FEEL THE MANUFACTURER SHOULD ADDRESS ANY AND ALL LOSS OF POWER ISSUE CAUSE IT CAN RESULT IN SERIOUS INJURY OR DEATH! I HOPE YOU AGREE AND TAKE ACTION TO HELP US ALL OUT PLEASE.

I HAVE A 2014 KIA SORENTO SXL 3.3 LTR V6 WITH 119, 952 MILES ON IT. ON 11/26/2018 AFTER PULLING IN THE DRIVE WAY AND EXISTING THE CAR I SMELLED WHAT I BELIEVED TO BE AN ANTIFREEZE SMELL.MY CAR DID NOT HAVE ANY WARNING INDICATORS ON AND MY TEMPERTURE GAUGE WAS NORMAL. I TOOK MY CAR TO DOBBS ON 11/27/2018, PAID $30.95 AND TOLD IT WAS LEAKING HEAD GASKETS WHICH COST $4500-$5000 TO REPAIR. I DECIDED TO CALL KIA CONSUMER AFFAIRS AND HAD MY CAR TOWED TO A KIA DEALERSHIP FOR DIAGNOSTICS AND THEY DECIDED I NEEDED A MOTOR, THE COST WOULD BE $7600. I THEN CALLED CONSUMER AFFAIRS BACK AND WAS TOLD BY THE AGENT SHE WOULD SUBMIT A REQUEST FOR A GOODWILL REPAIR. KIA AGREED TO REPLACE MY MOTOR AS THE TECHNICIAN DIAGNOSED, BUT I AM RESPONSIBLE FOR LABOR AT $140/HOUR FOR 21.4 HOURS. I REALLY APPRECIATE KIA REPLACING THE MOTOR, OBVIOUSLY DUE TO SOME TYPE OF DEFECT.WONDERING IF THERE WILL SOON BE A RECALL ON IT. I'VE HAD 2 STEERING COLUMNS INSTALLED, ALTERNATOR, LOWER OIL PAN AND STILL A POPPING NOISE. I WAS TOLD ON THE 4TH TIME OF COMPLAINING TO DEALER SERVICES, THEY TIGHTEN AN AXLE NUT. WELL THE NUT MUST BE LOOSE AGAIN BECAUSE THE POPPING IS BACK. COULD THIS BE A PROBLEM WITH THE AXLE WHICH HAS BEEN RECALLED ON OTHER MODELS?SHOULD MY MOTOR ALSO HAVE BEEN A PART OF THE MOTORS MOST RECENTLY RECALLED. COULD MY STRUT HAVE STARTED LEAKING DUE TO AN ADEQUATE AMOUNT OF CORROSION SUBSTANCE NOT BEING APPLIED ? I REPLACIND MY STRUTS,ROTORS, BREAKS AND 4 NEW TIRES. I LOVE MY CAR, THIS IS MY SECOND KIA.I AM GREATFUL, BUT A LITTLE DISAPPOINTED ABOUT PAYING $3000. MY 2 MONTH OLD DAUGHTER PASSED AWAY IN HER SLEEP ON MARCH 15. 2017 AND LEFT ME WITH THE STRESS OF LOSING HER, FUNERAL COST AND NOW THIS. I AM A SINGLE MOTHER; THEREFORE MONEY IS TIGHT. CARS SIMILAR TO MINE HAVE CAUGHT ON FIRE DUE TO FAULTY MOTORS AND THAT IS REALLY A SCARY THOUGHT.

TAKATA RECALL ON 12/6/18 I WAS TRAVELING AT APPROXIMATELY 40-45 MILES PER HOUR WHEN I REAR ENDED A STOPPED OR SLOW MOVING VEHICLE ON THE EXPRESSWAY. MY CAR WAS HEAVILY DAMAGED BUT THE AIRBAGS DID NOT DEPLOY. I AM CONCERNED ABOUT THIS ISSUE.

MY VEHICLE STALLS IN MOTION. SPEED IS INCONSEQUENTIAL. WHETHER I'M ON A CITY ROAD OR EXPRESSWAY, THE CHECK ENGINE LIGHT FLICKERS, AND THE ENGINE STALLS. IT'S VERY DANGEROUS ON THE EXPRESSWAY. I HAVE TO COAST IN FRONT OF OTHER SPEEDING CARE TO THE SHOULDER. AFTER A COUPLE OF MINUTES, THE VEHICLE WILL START AGAIN AND THE CHECK ENGINE LIGHT TURNS OFF AGAIN. THE SITUATION REPEATS ITSELF. CHECK ENGINE CODE REFLECTS FAULTY MAP SENSOR. IT'S BEEN REPLACED TWICE. I CONTINUE PAYING FOR DIAGNOSES, BUT THE ANSWER IS THE SAME. MAP SENSOR, OR WE DON'T KNOW. IT CONTINUES TO BE A SAFETY ISSUE. NOW THE AIR BAG LIGHT IS ILLUMINATED, AND I DON'T KNOW IF IT'S RELATED OR AN AIRBAG ISSUE, AND I CAN'T CONTINUE PAYING FOR THE KIA DEALER, OR CERTIFIED REPAIR SHOPS TO CHARGE ME ONLY TO SAY "I'M NOT SURE." THE BUTTONS ON MY STEERING WHEEL ARE NO LONGER WORKING CONSISTENTLY. SOMETIMES THEY DO, SOMETIMES THEY DON'T. IT'S RANDOM. ONE REPAIR FACILITY SAID THEY CAN REPLACE MY MAIN COMPUTER FOR ABOUT $2000, BUT THEY CAN'T GUARANTEE IT WILL RESOLVE THE PROBLEM.

MY 2014 KIA SORENTO IS HAVING TERRIBLE ENGINE ISSUES. I HAVE HAD IT REBUILT AND THERE ARE STILL PROBLEMS AND NO ONE IS WANTING TO HELP ME. I BELIEVE THE VEHICLE WAS SOLD TO ME WITH THE KNOWLEDGE OF THESE PROBLEMS FROM THE DEALERSHIP. THEY JUST PASSED ON THE PROBLEM. I PURCHASED THIS VEHICLE IN JULY 2017. THE VEHICLE HAS ALWAYS RUN HOT AND THE ENGINE HAS NEVER SOUNDED GOOD. THE CAR BURNS OIL VERY FAST AND THE GAS MILEAGE IS HORRIBLE. NOW I HAVE NO POWER WHEN I PRESS THE GAS IT HAS NO GET UP. THE CAR SEEMS LIKE IT IS GOING TO DIE. THE CAR ALSO SHAKES VERY BAD. I HAVE NEW BABY AND I AM SCARED TO DRIVE MY CAR. MY CHECK ENGINE LIGHT IS FLASHING. THE TIMING SEEMS OFF TOTALLY. I ALSO THINK THE TRANSMISSION IS SLIPPING. THERE IS OIL RUNNING DOWN PLACES ON AND AROUND THE ENGINE THAT SHOULD NOT HAVE OIL ON THEM AND IT IS SLUDGE LIKE OIL. I CANT HARDLY MAKE IT THROUGH A TURN I HAVE TO MAKE SURE ABSOLUTELY NO ONE IS AROUND IF NOT I WILL GET HIT BECAUSE THE POWER IS GONE MOST OF THE TIME. IT COMES AND GOES.

REAR ALL WHEEL DRIVE COUPLER WILL START A KNOCKING SOUND WHEN ACCELERATING SLOWLY AND TURNING EITHER LEFT OR RIGHT FROM A STOP.

I HAD THIS CAR FOR ONE YEAR AND I HAVE REPLAY THE LIGHTS 7 SEVEN TIMES AND NO ONE CAN TELL ME WHY. WHEN I'M DRIVING AT NIGHT I HAVE TO USE MY HIGH BEAMS IN ORDER TO SEE SOMEONE NEEDS TO DO SOMETHING ASAP. I FEAR FOR MY LIFE AND MY KIDS EVERYDAY WHEN WE GET IN THIS UNSAFE CAR. THE LIGHTS ON BUT THE ROAD LOOKS DARK AT NIGHT ALL THE TIME IT'S BEEN GOING ON FOR A YEAR NOW. PLEASE HELP ME MY CELL [XXX] AND MY EMAIL ADDRESS [XXX] THANK U INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING AT APPROX 70 MPH ON THE HIGHWAY THE ENGINE BEGAN MAKING A FAINT KNOCKING SOUND WHICH VERY QUICKLY TURNED INTO A MORE RAPID HECTIC KNOCKING SOUND. AS I WAS EXITING THE FREEWAY THE SOUND CONTINUED TO INTENSIFY AND THE ENGINE KNOCKING THEN BECAME EXTREMELY LOUD ALMOST COMPLETELY DISABLING THE VEHICLE ON THE HIGHWAY. THIS HAPPENED VERY QUICKLY LEAVING ME VERY LITTLE TIME TO REACT TO THE PROBLEM. THIS WAS DUE TO A CONNECTING ROD BEARING FAILURE.

I HAVE A 2014 LX WITH NOTHING SPECIAL OTHER THAN HEATED FRONT SEATS. REGULAR IGNITION, 6CYL WITH ALMOST 148K MILES. ISSUE 1- AT APPROX 100K MY DASH STARTED LIGHTING UP WITH ABS, E-BRAKE, TRAC, AND TPS LIGHTS. EBRAKE AND TPS WERE INTERMITTENT AND ONLY CAME ON AFTER IT RAINED IT SEEMED. AFTER PLUGGING IT UP AND GETTING NO CODES I TOOK IT TO THE DEALER JUNE 2017 AND THEY INFORMED ME IT WAS NO BIG DEAL BUT IT WAS PART OF A RECALL FOR A SENSOR. HOWEVER, KIA HAD NOT PROVIDED THEM WITH THE NECESSARY TOOLS TO FIX IT. IT'S NOW AUGUST 2018 AND I AM STILL WAITING. ISSUE 2- AT APPROX 130K MILES MY STEERING CONTROLS FOR BLUETOOTH AND RADIO STOPPED WORKING. THE RADIO ITSELF WORKS, BUT WHEN ATTEMPTING TO SEEK OR ADJUST VOLUME WITH STEERING CONTROLS THE VOICE COMMAND POPS UP. ISSUE 3- AT APPROX 145K CRUISE CONTROL STOPPED WORKING. I CAN TURN IT ON AND SET SPEED, BUT IN LESS THAN A MILE IT DISENGAGES. I HAVE FOUND IF I TURN OFF THE ECO IT WORKS AS IT SHOULD. ISSUE 4 I FOUND TODAY. AFTER GETTING A MESSAGE FROM A RANDOM STRANGER THROUGH MY ADVERTISED BUSINESS ON THE BACK WINDOW I WAS INFORMED THAT I HAVE NO BRAKE LIGHTS EXCEPT FOR THE ONE ON TOP (THIRD). I JUST REPLACED THEM IN JULY AFTER A RANDOM STRANGER TOLD ME THAT THEY WERE OUT. WHEN I GOT THE MESSAGE (AFTER MAKING MY 60 MILE COMMUTE TO WORK) I GRABBED A COWORKER TO COME OUT AND TROUBLESHOOT WITH ME. WE CHECKED FUSES AND THEY ARE FINE. THIRD LIGHT WORKS, TAIL LIGHTS WORK, TURN SIGNALS AND BACKUP LIGHTS WORK. WE TOOK APART THE TAIL LIGHT ASSEMBLY AND PULLED THE BULBS TO CHECK THEM AND THE BULBS ARE STILL INTACT (FILAMENT STILL COMPLETELY INTACT) BUT THE BULBS ARE CHARRED BLACK AND THE HARNESS SOCKET APPEARS TO HAVE GOTTEN EXTREMELY HOT. ALSO THE BOTTOM OF THE BULB IS GLOSSY LIKE IT MELTED.

MY VEHICLE WAS MANUFACTURED IN THE GEORGIA PLANT BUT WAS NOT PART OF THE 2 PREVIOUS RECALLS, EVEN THOUGH IT WAS MANUFACTURED THAT THE SAME TIME, BECAUSE IT HAS THE LAMBDA 3.3L V6 ENGINE. AFTER ALL THE TROUBLES I HAVE HAD WITH THE VEHICLE, LOCKS DONT UNLOCK, ENGINE IS FAILING, AND NOW THERE IS A PROBLEM WITH THE VALVES. A VALVE CAN BE HEARD TAPPING IN MY CARS ENGINE, IT SOUNDS AND FEELS (VIBRATIONS CAN BE FELT BY HAND) THAT IT IS ALMOST CERTAINLY IN BANK 2 (TOWARDS FRONT OF CAR) ALMOST DIRECTLY BELOW/BEHIND THE HIGH PRESSURE FUEL PUMP. NOW HYPOTHETICALLY IF I WERE ON THE HIGHWAY AND THE VALVE DROPPED, CONSEQUENTLY PUNCHING A WHOLE IN THE CYLINDER HEAD, FORCING OIL THROUGH THE WHOLE, AND IGNITING IT, I WOULD THINK THAT IT WOULDNT TAKE MORE THAN A FEW MOMENTS FOR THE FLAMES TO CATCH THE HIGH PRESSURE FUEL PUMP AND VERY SHORTLY AFTER ENGULFING THE ENTIRE ENGINE AND VEHICLE IN FLAMES. I AM ALSO SURE THEIR ARE LIKELY MANY OTHER SCENARIOS THAT ARE POSSIBLE, BUT WITH ALL THE ENGINE PROBLEMS MY VEHICLE HAS BEEN HAVING WHILE STILL UNDER 80K MILES. THIS ONE SEEMS PRETTY TERRIFYING TO ME, ESPECIALLY WITH 3 YOUNG CHILDREN IN THE BACK WITH DOORS THAT DONT UNLOCK! AND OF COURSE KIA IS TOO BUSY TRYING TO TWIST THE SITUATION AND BLAME CONSUMERS TO EVEN C OI NSIDER DOING THE RIGHT THING AND STANDING BEHIND THEIR OWN PRODUCTS. I HAVE HARDLY DRIVEN MY VEHICLE AT ALL SINCE THE ENGINE STARTED FAILING IN JUNE, AND I BELIEVE IT HAS ALWAYS HAD THIS NOISE (DEALERSHIP HAD INSISTED IT WAS THE GDI NORMAL NOISE WHEN I PURCHASED THE VEHICLE)TO LAST WEEK O HAPPENED TO NJ PRICE THE NK OISE GETTING LOUDER AND ASKED A MECHANIC WHAT IS COULD BE. THAT MECHANIC STATED IT DEFINATELY SOUNDED LIKE A VALVE.

ENGINE RECALL MY VEHICLE IS IN THE DEALERSHIP FOR THE ENGINE RECALL I ALSO HAD TO HAVE THE STEERING WHEEL REPLACED 2 TIMES DUE TO WIRING OR BUTTON MALFUNCTIONS. ALONG WITH THE USB PORT ON THE STEREO. THE ISSUE HAPPENED AGAIN AFTER THE WARRANTY COVERAGE ENDED FOR THAT PART AND THEY REFUSE TO FIX IT AGAIN AFTER WARRANTY EVEN THOUGH IT HAS BEEN A KNOWN ISSUE. THE USB PORT COMES LOOSE CONSTANTLY AND WILL NOT WORK- THEY WANT ME TO BUY A WHOLE NEW RADIO TO CORRECT THIS. THE VOLUME BUTTON ON THE STEERING WHEEL HAS HAD ISSUES IN THE PAST AND NOW NO LONGER WORKS... AGAIN THEY WANT ME TO GET A NEW STEERING WHEEL TO CORRECT THIS...

NOTICED TONIGHT DRIVING IN THE DARK THAT MY LOW BEAM HEADLIGHTS WERE NOT WORKING. THE LITTLE SMALL LED LIGHTS ABOVE THE LIGHTS WORK AND MY HIGH BEAMS WORK ALSO.I FIND IT HARD THAT BOTH LOW BEAMS WOULD BURN OUT AT THE SAME TIME. ALL THREE GREEN LIGHT INDICATORS ON MY DASH SHOW THAT MY LIGHTS ARE ON OR WORKING ALONG WITH MY LOWER FOG LIGHTS.

(XXXX) AGAINST KA MOTORS 07/06/18 CASE # (XXXX) (WAITING 15 WEEKS) REFUND DUE ME TOWING AND KEEPING MY CAR 5 TO 6 WEEKS $456.06. MOTOR RECALL EARLY 2018 TOOK IN KIA SHAWNEE MISSION, KS NO PROBLEM, NO RECALL, ABOUT 30 DAYS B4 VACATION. ON 07/13/18 MOTOR BLEW UP ON HIGHWAY IN MIDDLE OF NIGHT ABOUT 4 HOURS FORM MY HOME WITH 2 MINOR GRANDCHILDREN, SCARED TO DEATH MANEUVERED TO SIDE OF HIGHWAY WITH NO POWER, I AM 70 YEARS OLD AND DISABLED, VERY FREIGHTING. TOOK KIA ABOUT 5 TO 6 WEEKS TO REPLACE ENGINE. I HAD TO REFILE THIS CLAIM 2 SEPARATE OCCASSION7/13 & 9/13 DUE KIA CONSUMER AFFAIRS FAULT. SUP ALBERT SAID WOULD REFUND $456.96 FOR THE TOW FEE AND CUTTING, KIA CONSUMER AFFAIRS NOT RETUNING CALLS FOR OVER 2 WEEKS, VACATION SHORT AND TROUBLES GETTING BACK HOME.10/23 TOMAS SUP. SAID BECAUSE OF DELAYS ON SENDING CHECK OUT, CHECK WOULD BE SENT BY 2ND DAY OR NEXT DAY AIR. THIS DID NOT HAPPEN, BROKEN PROMISED AGAIN! WHEN I WENT BACK TO GET MY CAR 4 HOURS AWAY I HAD TO PAY A FRIEND TO GO WITH ME TO DRIVE MY CAR, SO I COULD DRIVE THE RENTAL CAR BACK TO BRANSON, MO. I FEEL I AM DUE ADDITIONAL COMPENSATION DUE TO EXTRA EXPENSIVE TO GO BACK THE 4 HOURS AND 30 MIN TO DRIVE BACK TO GET ME CAR, PAYING MY FRIEND. HIGHWAY BETWEEN SPRINGFIELD MO AND BRANSON MO HIGHWAY GOING UP THE MOUNTIAN/HILL. UNDER MANUFACTURE WARRANTY AND PLUS EXTENED WARRATNTY PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

HAVE HAD TAILLIGHT BULBS REPLACED ON SEVERAL OCCASIONS. AS SOON AS ONE IS REPLACED, ANOTHER BLOWS. SOME TYPE OF ELECTRICAL PROBLEM. ALSO, HEADLIGHTS ARE NOT ADJUSTED DOWNWARD. HAVE HAD ADJUSTED BY DEALERSHIP, BUT STILL CANNOT SEE AT NIGHT! HEADLAMPS DO NOT LIGHT ROAD AHEAD OF THE VEHICLE.

RECALL : IT ISN'T ON RECALL LIST BUT HAVING THE SAME PROBLEMS THE OTHER RECALLS FOR SAME VEHICLE AND YEAR. WAS DRIVING AND ENGINE STALLED ON THE LOOP, I WAS ALMOST HIT BY MULTIPLE CARS. I FINALLY GOT THE KIA TO START AND IT BEGAN TO MAKE LOUD TAPPING NOISE AND NOT LETTING RPMS REACH 3K. NOBODY SEEMS TO WANT TO HELP SINCE THE CAR ONLY HAS 87K MILES AND NOW THE ENGINE IS FAILING FOR NO REASON. I BELIEVE IF THE ENGINE IS DOING THE SAME THING AS THE OTHER RECALLS, WHY HAVEN'T THERE BEEN A RECALL ON THIS KIA.?? I'VE TRIED CALLING DEALERS AND ETC NOBODY IS HELPING ME.

COMPLAINT NO.WHILE TRAVELING DOWN HWY 377 TOWARD GRANBURY, TEXAS. THE UNDERSIDE OF MY CAR BURST INTO FLAMES. FORTUNATELY I WAS TRAVELING AT 70MPH AND THE PERSON WHO WITNESSED THE FLAMES BEHIND ME, RAN UP TO MY CAR WHEN I STOPPED AT A RAIL CROSSING TO TELL ME WHAT HAPPEN. I WAS LUCKY I WAS DRIVING 70MPH AND IF I HAD STOPPED WHILE IT WAS BURNING THE CAR WOULD HAVE BURNED UP. IT LOOKS LIKE THE PLASTIC PANELS WERE IGNITED BY THE CATALYTIC CONVERTER.. COMPLAINT NO.2 WITHOUT ANY TYPE OF IMPACT, NEAR THE REAR VIEW MIRROR, A CRACK APPEARED FROM THE TOP EDGE OF THE WINDSHIELD DOWNWARD ABOUT 2.5" LONG. SINCE IT IS NEAR THE REAR VIEW MIRROR I KNOW IT APPEARED WITHOUT ANY FLYING OBJECT HITTING THE WINDSHIELD. SINCE IT IS IN THE MIDDLE OF THE TOP EDGE, I'M WONDERING IF IT IS A STRESS CRACK AND OTHER KIA OWNERS ARE EXPERIENCING THE SAME EVENT.

CONTROLS ON STEERING WHEEL FOR RADIO, AND SPEED CONTROL AND HANDS FREE PHONE FEATURES STOPPED WORKING CORRECTLY YOU PRESS THE PHONE BUTTON AND VOLUME GOES UP OR DOWN HIT MUTE AND VOICE COMMAND GOES ON DIALS NUMBERS AT RANDOM STARTLING YOU GIVES STRANGE BURNING SMELL FROM STEERING WHEEL . THE POWER SEAT BUTTON ON DRIVERS SIDE WORK ON AND OFF HAS BEEN BOUGHT TO DEALER FOR PROBLEMS AND THE SAY THE FIXES WIRES FOR SEAT CONTROLS TWICE BUT STILL HAVE PROBLEMS. WHEN TURNING WHEEL LEFT OR RIGHT HAS WEIRD SOUND LIKE TIRES ARE RUBBING OR SKIDDING ON LOOSE ROCKS THOUGHT IT WAS TIRES BOUGHT NEW ONES BUT STILL HAPPENING DEALER DON'T KNOW WHAT IT IS.

STEERING WHEEL ELECTRONIC CONTROLS(SPEED CONTROL, RADIO, ). AIRBAG LIGHT ON WITH NO COLLISION HAVING OCCURRED, REPLACED HEADLIGHTS TWICE IN LAST YEAR, BRAKE LIGHTS REPLACED ONCE

THIS A SERIOUS SAFETY ISSUE. PLEASE TAKE THIS SERIOUSLY BEFORE SOMEONE BURNS ALIVE.THE THIRD ROW SEAT IS A DEATHTRAP. IT IS IMMPOSSIBLE TO EXIT THE THIRD ROW SEAT WHEN THE SECOND ROW SEAT IS OCCUPIED. IN CASE OF AN ACCODENT OR EMERGENCY THE PEOPLE IN THE THIRD ROW CANNOT EXIT THE VEHICLE- THEY ARE TRAPPED. IT WOULD ALSO BE ALMOST IMPOSSIBLE FOR EMERGENCY PERSONNEL TO RESCUE THEM IF THE 2ND ROW OCCUPANTS ARE INCOMPACITATED. IF THE VEHICLE HAPPENS TO CATCH FIRE THE THIRDROW OCVUPENTS WILL LIKELY PERISH UNABLE TO EXIT THE THIRD ROW. THIS COULD BE REMEDIED BY REPLACING THE 2ND ROW BENCH SEAT WITH TWO CAPTAINS CHAIRS WHICH WOULD ALLOW AN AISLE TO EXIT FROM THE THIRD ROW. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. PLEASE FOLLOW-UP WITH ME ON THIS MATTER.

THIS IS A RESENT OF A PREVIOUS REPORT DATED 9/25/2018 COMPLAINT # 11131590. I RECEIVED A PHONE CALL TODAY 10/1/2018 @ ABOUT 3:10 PM FROM ALI SATING I SHOULD REFILE. ON OR ABOUT 8/15/2018, 11:45 AM I WAS INVOLVED IN A CAR DEER ACCIDENT. A SMALL HEARD OF DEER BOUNDED OUT OF THE WOODS FROM MY LEFT, ONE DEER JUMPED OVER THE HOOD OF THE CAR. I WAS AT A SPEED AT ABOUT 40 / 45 MILES PER HOUR. I SWERVED LEFT AND HIT A TREE HEAD ON. THE CAR CONTACTED THE TREE ON THE INSIDE OF THE PASSENGERS HEADLIGHT. THE AIR BAGS DID NOT DEPLOY. I CONTACTED KIA OF AMERICA TO ENTER A COMPLAINT. THE BOTTOM LINE HERE IS; KIA, A MR.JEFF STROUP, A COMPLAINT SUPERVISOR, HAS STATED THAT KIS HAS REFUSED TO TAKE ANY RESPONSIBILITY AND STAND BEHIND THEIR PRODUCT AND HELP ME OUT WITH THIS COMPLAINT. IN MY REQUEST TO KIA I ASKED THEM TO SENT OUT A RESPONSE TEAM TO RECOVER THIS VEHICLE BECAUSE IT IS DEFECTIVE, UNSAFE AND A DANGER TO PUT BACK ON THE HIGHWAY. I TOLD KIA THAT THERE IS NO WAY I'M NEVER GOING TO PUT MY WIFE AND / OR OUR FAMILY, CHILDREN, BACK IN THAT VEHICLE.

MILEAGE 116,145. I WAS TRAVELING ON THE HIGHWAY COMING DOWN A STEEP GRADE GOING STRAIGHT. IN THE FAST LANE I WAS GOING 75MPH AND THEN RAPIDILY EXCELERATED TO 82MPH ( THE RPMS JUMPED TO THE 6/7 RANGE). THE ENGINE COMPLETE STOPPED. THE CHECK ENGINE LIGHT, OIL LIGHT, POWER STEERING AND BATTERY LIGHT ALL CAME ON. I LOST ALL POWER STEERING AND RAPIDLY BEGAN TO SLOW DOWN. WENT FROM 80 TO 50 IN A MATTER OF 10 SECONDS. I WAS ALMOST CRUSHED BY A SEMI TRUCK AS I DESPERATELY TRIED TO MOVE THE CAR TO THE SHOULDER LANE. THE CAR WAS BARLEY ABLE TO COAST AND IT WAS A STRUGGLE TO MANEUVER THE VEHICLE OFF THE HIGHWAY. I PUT THE CAR IN PARK AND SAT WAITING FOR A TOW TRUCK FOR 30 MINUTES - I TOOK A PHOTO OF THE WARNING LIGHTS THAT REMAINED ON. TOWING COMPANY CHECKED ALL FLUIDS , GAS, ALTERNATOR, BATTERY, BELTS AND ALL WERE IN WORKING CONDITION. THERE WAS NO INDICATION WHY THIS HAPPENED. THE VEHICLE STARTED BACK UP AND ALL WARNING LIGHTS WENT OFF.

AT 68,000 MILES - NO ACCIDENTS ON RECORD. OUR SORENTO'S DRIVE TRAIN "CAME APART" INSIDE THE REAR HOUSING CAUSING THE DRIVETRAIN AND AXLES TO SEPARATE AND THE GEARS TO BE PROPELLED UP INTO THE HOUSING. WE WERE TAKING THE VEHICLE TO THE REPAIR SHOP WHEN IT HAPPENED AS WE NOTICED A LEAD COMING FROM THE REAR - WE HADN'T NOTICED IT PREVIOUSLY. MECHANICS ARE ESTIMATING MULTIPLE THOUSANDS OF DOLLARS IN REPAIRS FOR THE DRIVE TRAIN, REAR AXLES, ETC. I WAS FORTUNATELY ABLE TO PULL THE VEHICLE OVER TO THE SHOULDER AS SOON AS I FELT THE DRIVETRAIN "GIVE OUT."

ON OR ABOUT 8/15/2018 @11:45 PM I WAS INVOLVED IN A CAR / DEER ACCIDENT. A SMALL HEARD OF DEER BOUNDED OUT OF THE WOODS AND ONE JUMPED OVER THE FRONT OF MY CAR. I SWERVED RIGHT AND HIT HEAD ON WITH A TREE AT ABOUT 45/50 MPH. THE CAR CONTACTED AROUND THE INSIDE OF THE PASSENGERS HEADLIGHT. "THE AIR BAGS DID NOT DEPLOY". I CONTACTED KIA OF AMERICA AND SPOKE WITH A MR. GUSTAVO. A CLAIMS PERSON, AND OF COURSE TOLD HIM THE WHOLE STORY OF THE ACCIDENT. HE ASKED ME WHAT I WANTED TO HAPPEN / DO. I EXPLAINED THAT I WANTED KIA TO SENT OUT A RECOVERY TEAM TO PICK UP THE VEHICLE BECAUSE IT IS DEFECTIVE, UNSAFE AND A DANGER TO DRIVE AND THAT THERE WAS NO WAY I WAS GOING TO PUT MY WIFE AND CHILDREN BACK INTO THAT CAR. THEN ON OR ABOUT 9/6/2018 @12:08 MR. GUSTAVO CALLED ME AND INFORMED ME THAT KIA, MORE OR LESS, REFUSED ANY RESPONSIBILITY AND THEY WERE NOT GOING TO DO ANY THING TO HELP ME OUT WITH THIS VEHICLE. I ASKED TO BE PUT THRU TO A SUPERVISOR AT THAT POINT WHO IS A MR. JEFF STROUPA, CLAIMS SUPERVISOR # 949-468-4620. I EXPLAINED THE WHOLE SITUATION TO HIM AND THAT MY WIFE IS COMPLETELY AFFAIRD TO DRIVE THE CAR AND REFUSES TO PUT OUR CHILDREN IN THIS VEHICLE AS IT IS DEFECTIVE, UNSAFE AND DANGEROUS TO DRIVE ON THE HIGHWAY AND THAT THIS VEHICLE SHOULD BE DESTROYED. I ALSO TOLD HIM I WANTED HIM TO SENT OUT A RECOVERY TEAM TO PICK UP THIS VEHICLE. HE ASK ME TO SEND HIM PICTURES AND I DID SO ON OR ABOUT 9/18/2018. I ALSO HAD TO SEND MR. STROUP ANOTHER MESSAGE ON OR ABOUT 9/24/2018 @ 8/30 PM, MY TIME, BECAUSE I HADN'T HEARD BACK FROM AFTER I SENT THE PICTURES. I STILL HAVE NOT HEARD FROM HIM TO DATE, 9/25/2018 @ 248 PM.

BACK UP CAMERA STOPPED WORKING AND JUST SHOWS A BLACK SCREEN SENSORS STILL WORK BUT THAT IS ALL. ALSO WHEN I TURN THE CAR HARD RIGHT OR LEFT IT SOUNDS AS THOUGH THE TIRES ARE HITTING THE WHEEL WELL WITH A LOUD CRUNCHY THUD

DRIVING DOWN THE HIGHWAY MY CAR DIED OUT OF NOWHERE. IT WOULD NOT START AGAIN AFTERWARDS. ALL POWER SHUTS OFF AND I AM ABLE TO COAST TO A STOP. THIS HAS HAPPENED A FEW TIMES BUT BECOMING MORE FREQUENT BUT STILL RANDOM.

VEHICLE ONLY STARTS IN NEUTRAL. REFUSES TO GO INTO PARK. ABS SEEMS LIKE IT'S ALWAYS ON BUT THE LIGHT ISN'T. HAD THE CAR CHECKED FOR ENGINE RECALL AND THEY SAID IT WAS FINE. NEVER ANY MAJOR ISSUES WITH CAR UNTIL THE PAST YEAR. HAVE REPLACED BRAKES AND WHEEL SENSOR AND DOES NOIR FIX PROBLEM. THE VEHICLE IS HARD TO SWITCH BETWEEN PARK, NEUTRAL, DRIVE AND REVERSE. AFRAID OF A MALFUNCTION THAT COULD CAUSE AN ACCIDENT. NOTHING SHOWS ON COMPUTER WHEN RAN. HAVE TO PRESS HARD IN PARK TO KEEP CAR FROM MOVING ON ITS OWN. RANDOMLY JUST SHUTS DOWN AND WON'T START UNLESS YOU MOVE THE STEERING WHEEL. VEHICLE DOESN'T WANT TO STOP ON A DRY ROAD WITH BRAND NEW BRAKES INSTALLED.

LOW BEAM HEAD LIGHTS GO OFF AUTOMATICALLY. HAVE TO TURN THE HEAD LIGHTS BACK OFF AND BACK ON BEFORE THEY WORK AGAIN. ONLY HAPPENS IN THE BEGINNING OF THE DRIVE. I BOUGHT NEW HEAD LIGHTS DID NOT FIX THE PROBLEM.

ABS AND TRACTION CONTROL LIGHT GOES ON AND OFF AS I AM DRIVING. SOMETIMES, THE SPEEDOMETER MOVES QUICKLY OVER THE INCORRECT SPEEDS SO I HAVE NO CLUE WHAT SPEED I AM GOING. IT'S ONLY A FOUR YEAR OLD CAR WITH 56,000 MILES. ALSO, SAME VEHICLE HAS ISSUE WITH THE GAS TANK DOOR. CANNOT OPEN USING THE SWITCH INSIDE THE CAR. MUST USE THE EMERGENCY PULL INSIDE A TRUNK COMPARTMENT.

TL* THE CONTACT OWNED A 2014 KIA SORENTO. THE CONTACT STATED THAT WHEN THE ENGINE WAS TURNED OFF, SMOKE WAS SEEN COMING FROM UNDER THE HOOD OF THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE THEN BURST INTO FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. *TT THE CONSUMER STATED THE VEHICLE WAS DECLARED A TOTAL LOSS. THE CAUSE OF THE FIRE WAS UNKNOWN. *JS

"TAKATA RECALL" I PURCHASE MY 2014 KIA SORENTO FROM A USED DEALER WITH 85,052 MILES ON IT. IN JULY I STARTED HEARING SOME LOUD POPPING NOISE SO, I CONTACTED MY VEHICLE SERVICE CONTRACT AND WAS ADVISE THAT IT NEEDED TO GO TO A SHOP, UPON GOING TO THE SHOP IT WAS DIAGNOSIS AND I WAS TOLD IT HAD A SEC147 ENGINE RECALL DUES TO THIS ISSUE BACK IN SEPTEMBER OF 2017 THIS SAME VEHICLE HAD AN SEC147 ENGINE RECALL ALSO ALONG WITH REAR WHEEL SPEED SENSOR INSIDE THE HUBS.

WE BOUGHT OUR CAR IN OCTOBER 2016. DURING OUR TRANSITION FROM NEW YORK TO GEORGIA OUR ENGINE FAILED ON US. MY HUSBAND AND I TOOK IT TO A KIA AUTOBODY SHOP IN GREENVILLE SOUTH CAROLINA. THEY FIXED IT FREE OF CHARGE DUE TO A RECALL ON OUR SPECIFIC YEAR, MAKE AND MODEL OF OUR CAR. WE THEN PROCEEDED AS USUAL TAKING CARE OF IT GETTING THE STANDARD OIL CHANGE AND CHECK UPS. THERE WERE NO SIGNS OR WARNINGS FOR WHAT WOULD HAPPEN FOUR MONTHS AFTER. ON JULY 10, 2018 AT 2:45 PM MY HUSBAND WAS DRIVING HOME. THE CAR STARTED SHAKING MY HUSBAND PULLED OVER. THERE WAS BLACK SMOKE COMING OUT OF THE CAR. HE TURNED THE CAR OFF AND STEPPED OUT A FEW SECONDS AFTER OUR CAR EXPLODED ON HIM. COUNTING OUR BLESSINGS THAT HE, NOR I AND OUR THREE KIDS WERE NOT IN THE CAR. WE REPORTED TO KIA THAT SAME DAY. WE ARE CURRENTLY WAITING TO HEAR BACK FROM SOME ONE.

TURN THE VEHICLE OFF SO I COULD PULL IN MY DRIVEWAY AS I UNLOCKED MY GATE CAR WOULD NOT START BACK IT WAS STUCK IN THE MIDDLE OF THE ROAD I HAD PURCHASED A NEW BATTERY AND I HAVE ALSO BOUGHT A NEW STARTER

I WAS DRIVING MY 2014 KIA SORENTO DOWN A CITY STREET WHEN MY CAR COMPLETELY SHUT OFF . LUCKILY I WAS ONLY GOING ABOUT 30 MPH. IT LOST ALL POWER AND WONT RESTART. IT SHOWED AND CURRENTLY SHOWS A RED STEERING WHEEL LIGHT (I'VE NEVER SEEN BEFORE) AND A DIM BATTERY DISPLAY( WHICH BATTERY ISN'T EVEN 4 MONTHS OLD AND ALL FEATURES WORKED LONG AS CAR WAS IN AUX MODE) AND ALSO CHECK ENGINE LIGHT IS ON. IT WAS PUTTING OFF A BAD ODOR AFTERWARDS, DIDN'T SMELL OF OIL OR ANY OTHER FLUIDS SORENTO DOESN'T HAVE ANY BLOWN FUSES NOR DID IT HAVE ANY SERVICE TYPE LIGHTS ON AT TIME IT SHUT OFF. IT SEEMED TO BE DRIVING FINE UNTIL IT SHUT OFF. NO LOUD NOISE OR SHAKING OR ANYTHING HAVE TO TAKE TO DEALER TOMORROW HAD IT CHECKED FOR CODES AND ISN'T SHOWING ANY HAVING IT TOWED TO THE DEALERSHIP IS MY ONLY CHOICE

VEHICLE DISPLAYS NO WARNING LIGHTS. VEHICLE SUDDENLY CUT OFF IN THE MIDDLE OF A BUSY ROAD AT AN INTERSECTION, AND UPON TRYING TO RE-CRANK, IT MAKES A LOUD KNOCKING AND CLANKING NOISE. COULD ONLY SEMI-OPERATE CAR IN NEUTRAL. CAR WILL ONLY CUT ON FOR ABOUT 5-10 SECONDS AT A TIME. THERE WAS AN OPEN RECALL ON THIS YEAR AND MODEL VEHICLE, FOR THIS VERY SAME ISSUE, BUT ACCORDING TO MY VIN, MY VEHICLE DOES NOT QUALIFY FOR THE RECALL ALTHOUGH OTHERS DO. IT SOUNDS LIKE THE RODS ARE KNOCKING TO A HIGHLY EXTREME LEVEL.

MY 2014 KIA SORRENTO IS NOT BEING RE-CALLED AFTER 403 KIA SORRENTO'S ENGINE CAUGHT ON FIRE. I UNDERSTAND THAT THE NTSA THINKS YOU SHOULD JUST CARRY A FIRE EXTINGUISTER BUT THAT IS NOT THE ANSWER. I AM NOT SURE THAT I TRUST EVEN A RECALL AT THIS POINT. AS KIA AND THE NTSA ARGUE ABOUT WHOSE TO BLAME MORE CARS ARE BEING EFFECTED. NO PERSON LIFE HAS BEEN TAKEN. IS SOMEONE JUST WAITING FOR SOMEONE TO BE KILLED TO TAKE NOTICE. YOU SHOULD BE SHAMEFUL. WOULD YOU LET SOMEONE YOU LOVED DRIVE A KIA SORRENTO KNOWING THAT 403 CARS HAVE HAD ENGINE FIRES? I TRAVEL WITH KIDS, I TRAVEL DISTANCES, I TRAVEL AT NIGHT. I AM NOW SCARED TO DRIVE MY CAR FOR FEAR OF WHAT COULD HAPPEN. IT IS CAUSING STRESS IN MY LIFE. I WANT SOMETHING DONE ABOUT THIS, NOW MY DOCUMENTATION IS THE EVENING NEWS WITH LESTER HOLT ON JULY 18, 2018. THERE WAS A SEGMENT ON REGARDING THIS ISSUE. NO RE-CALL HAS BEEN ISSUED BECAUSE NO ONE HAS DECIDED WHOSE FAULT IT IS; A PRETTY POOR EXCUSE. I HAVE CALLED KIA HEADQUARTERS IN IRVINE, CA AND ASKED TO SPEAK WITH THE CEO (XXXX) AND AN WAITING FOR A RESPONSE. PLEASE DO NOT FORCE ME TO MORE PUBLIC DRASTIC MEASURES. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I WAS DRIVING MY CAR HOME AND JUST AS I PULLED UP ON MY STREET I AND BEGAN TO SMELL SMOKE AND THE SMELL OF BURNING PLASTIC, JUST AS I WAS PULLING UP TO MY HOUSE AND ABOUT TO PULL INTO MY DRIVEWAY, A TOW TRUCK DRIVER DRIVING THE OPPOSITE DIRECTION STOPPED HIS TRUCK, JUMPED OUT AND STARTED YELLING FOR ME TO GET OUT OF THE CAR BECAUSE MY ENGINE WAS ON FIRE. AT THIS TIME I TURNED THE CAR OFF, GRABBED MY THINGS AND JUMPED OUT OF THE CAR. FLAMES WERE COMING OUT THE BOTTOM OF THE ENGINE AND SMOKE WAS COMING FROM THE CREASE IN THE HOOD COVERING THE ENGINE. AFTER A FEW MINUTES THE TOW TRUCK DRIVER OPENED THE HOOD AND THE ENGINE WAS STILL ON FIRE. HE GRABBED A FIRE EXTINGUISHER THAT HE HAD IN HIS TRUCK AND PUT OUT THE FIRE.

MY SPOUSE WAS DRIVING HER KIA SORENTO HOME FROM WORK WHEN THE VEHICLE WOULD NOT PICK UP SPEED. THE LANE CHANGED FROM 2 LANES TO 1 LANE SO SHE HAD TO MERGE OVER DOING 70MPH. WITH THE LACK OF BEING ABLE TO ACCELERATE, SHE HAD TO BRAKE TO AVOID AN ACCIDENT. WHEN SHE DID MERGE, THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE JUST SHUT OFF. SHE THEN WAS ABLE TO PULL OFF THE ROAD. SHE TURNED THE CAR OFF AND TRIED TO RESTART IT AND WAS UNSUCCESSFUL. SHE THEN CALLED OUR INSURANCE COMPANIES ROADSIDE SERVICE. THE TOW TRUCK DRIVER TRIED TO SEE IF HE WAS ABLE TO GET IT STATED BUT COULD NOT. THE VEHICLE WAS THEN TOWED TO THE KIA DEALER IN KILLEEN, TEXAS. THE SERVICE ADVISOR CALLED US BACK AND INFORMED US THAT THE ENTIRE ENGINE HAD TO BE REPLACED. MY WIFE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. THERE WAS APPARENTLY A RECALL ON THESE VEHICLES THAT WE WERE NOT NOTIFIED BY EITHER MAIL OR A PHONE CALL. THIS IS COMPLETELY UN-ACCEPTABLE.

WE BOUGHT OUR CAR IN OCTOBER 2016. DURING OUR TRANSITION FROM NEW YORK TO GEORGIA OUR ENGINE FAILED ON US. MY HUSBAND AND I TOOK IT TO A KIA AUTOBODY SHOP IN GREENVILLE SOUTH CAROLINA. THEY FIXED IT FREE OF CHARGE DUE TO A RECALL ON OUR SPECIFIC YEAR, MAKE AND MODEL OF OUR CAR. WE THEN PROCEEDED AS USUAL TAKING CARE OF IT GETTING THE STANDARD OIL CHANGE AND CHECK UPS. THERE WERE NO SIGNS OR WARNINGS FOR WHAT WOULD HAPPEN FOUR MONTHS AFTER. ON JULY 10, 2018 AT 2:45 PM MY HUSBAND WAS DRIVING ON THE EXPRESSWAY I20 E HEADING HOME. THE CAR STARTED SHAKING MY HUSBAND PULLED OVER. THERE WAS BLACK SMOKE COMING OUT OF THE CAR. HE TURNED THE CAR OFF AND STEPPED OUT A FEW SECONDS AFTER OUR CAR EXPLODED ON HIM. COUNTING OUR BLESSINGS THAT HE, NOR I AND OUR THREE KIDS WERE NOT IN THE CAR. WE REPORTED TO KIA THAT SAME DAY. WE ARE CURRENTLY WAITING TO HEAR BACK FROM SOME ONE.

POWER STEERING FAILED TWICE WHILE VEHICLE WAS IN OPERATION AT APX. 60 MPH.

LAST WEEK WHILE ON THE HIGHWAY GOING ABOUT 65MPH MY CHECK ENGINE LIGHT CAME ON(STAYED ON) AND MY VEHICLE STARTED KNOCKING. I WENT HOME PARKED IT FOR THE NIGHT AND CALLED THE DEALERSHIP THE NEXT MORNING. THE DEALERSHIP SAID AS LONG AS THE CHECK ENGINE LIGHT WAS SOLID (NOT FLASHING) IT WAS SAFE TO DRIVE THE 30 MIN TO BRING IT TO THEM. THEY CALLED TODAY TO STATE THE ENGINE IS BLOWN DUE TO METAL SHAVINGS IN THE ENGINE AND OIL. I AM LUCKY THE CAR EVEN MADE IT THERE, SINCE THE ENGINE HAS "BLOWN" SINCE THEY HAVE HAD IT!!!! I HAVE KEPT UP HAVING OIL CHANGED REGULARLY, AND I DO HAVE RECEIPTS. THEY ARE SAYING MY I NEED A WHOLE NEW ENGINE AND IT IS NOT COVERED AND MY WARRANTY IS EXPIRED EVEN THOUGH I RECEIVED A LETTER IN THE PAST STATING THE WARRANTY WAS EXTENDED TO 120,000 MILES!! THEY SAY THEY HAVE NO RECORD OF THE LETTER, SO IT MUST BE FAKE!!. I DONT KNOW WHAT I'M GOING TO DO I USED ALL OF MY SAVINGS TO BUY THIS CAR FOR $22,000 JUST THREE YEARS AGO!!!!! IT CURRENTLY ONLY HAS 79K MILES ON IT!!

ON 7/5/2014 9:00 A.M. I PLACE THE KEY IN THE IGNITION, TURNED THE KEY BUT THE CAR WOULD NOT TURN OVER TO START. I HAVE BEEN EXPERIENCING ACCELERATION ISSUE ALSO.

"TAKATA RECALL" ON MAY 12, 2018 I WAS DRIVING ON A HIGHWAY WHEN I WAS HIT FROM THE DRIVER SIDE REAR CORNER PANEL AT 70MPH AND MADE MY CAR FISH TAIL CAUSING MY CAR TO ROLL OVER FOUR TIMES AND THE STEERING WHEEL AIRBAG DID NOT DEPLOY AT ALL, ONLY AIRBAGS THAT DEPLYED WERE THE CURTAIN AIRBAGS, EVEN THOUGH THE CAR HAD FRONT END DAMAGE. I THINK THIS NEEDS TO BE LOOKED AT AS WELL ASAP.

ENGINE STARTED KNOCKING LOST POWER AND LOCKING UP ALMOST GOT REAR ENDED ON THE HWY HAD TO PULL OVER BEFORE IT COMPLETE LOCKED THE ENGINE UP

I BROUGHT MY CAR TO DEALER BECAUSE AIRBAGS WARNING LIGHT WAS ON. THEY CHARGED $124 TO DIAGNOSE AND RECOMMEND REPLACING DRIVER SEAT BACK TO FIX IT. IT WILL COST $2100. I DECLINED, THEN I SAW MANY PEOPLE HAD SAME OR SIMILAR ISSUE AND COMPLAINED ON THE INTERNET. PLEASE INVESTIGATE THIS MATTER.

SC147. WHY WASN'T ALL THE 2014 KIA SORENTOS INCLUDED IN THIS RECALL. MY VEHICLE STALLED OUT ON ME TODAY DOING THE SAME THING THAT THIS RECALL WAS FOR. REPORTED IT TO KIA AND THEY WON'T DO ANYTHING. MY VEHICLE WAS GOING 55 WHEN IT LOST ACCELERATION AND NO POWER STEERING AND THE LIGHTS FLASHING ON THE DASHBOARD WITH ALL OF THE WARNING LIGHTS ON. COASTED INTO A PARKING LOT, THANK GOD NO OTHER TRAFFIC WAS AROUND.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD EXPLOSION SOUND WAS HEARD AS THE SUN ROOF SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT GLASS SHOP RECOMMENDED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 12745485 WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

THE FRONT PASSENGER AND THE THE TWO BACK DOOR AS WELL AS THE BACK (ENTRY TO CRGO AREA) LOCKS DO NOT OPEN WITH ANY DEVICE....ONLY THE DRIVERS DOOR UNLOCKS., THE AFOREMENTIONED HAVE TO BE OPENED BY HAND.. THEY DO CLOSE WHEN THE KEY IS IN IGNITION AND THE DRIVE OR REVERSE IS ENGAGED, BUT THEY DO NOT REOPEN WHEN PRESSING OPEN LATCH AT DRIVERS SIDE., THIS COULD BE A SAFETY PROBLEM WHEN ONE NEEDS TO OPEN THE DOOR FROM INSIDE OR OUTSIDE. HAD VEHICLE CHECKED AT KIA DEALER IN MISSISSIPPI AND WAS TOLD THAT ALL THREE ACTUATORS WERE GONE AND THAT DRIVERS WAS ON THE WAY OUT. THIS TO ME IS A TOTAL DEFECT....MANY CONSUMER COMPLAINTS HAVE BEEN ADDRESSED ABOUT DOOR LOCKS ON SOME KIAS. THERE IS NO REASON FOR 3 TO GO OUT AT THE SAME TIME. THE CAR IS NOT IN WARRANTY AND THE COST TO REPAIR WAS OVER $800.00 I BELIEVE THAT THIS SHOULD BE A RECALL ITEM AND THAT KIA SHOULD HAVE TO PAY FOR THE WORK.

THE HEADLIGHTS AND TAIL LIGHTS CONTINUOUSLY BLOW THE BULBS AND THE BRAKE LIGHT HOUSING LOOKS TO BE BROWN LIKE IT OVERHEATED ON THE DRIVERS SIDE. ALSO THE STEERING WHEEL CONTROLS HAVE A MIND OF THERE OWN, YOU PUSH SAY THE VOLUME DOWN KEY AND THE VOICE RECOGNITION COMES ON NONE OF THE BUTTONS ON THE DRIVER SIDE SEEM TO DO WHAT THEY ARE SUPPOSED TO DO ON THE STEERING WHEEL

WHILE DRIVING THE VEHICLE AT ROUGHLY 40 MPH ON A STRAIGHT ROAD, ENGINE SUDDENLY SHUT OFF. WITHIN SECONDS, THERE WAS LOSS OF POWER STEERING AS WELL. CAR WOULD NOT TURN OVER, AND ALL THE INDICATOR LIGHTS IN THE DASH SHOWED UP. TOOK THE CAR TO KIA, WHO ADMITTED THERE WAS A RECALL ON THE VEHICLE. THE ENGINE HAD TO BE REPLACED. THE KIA PAPERWORK NOTED IT WAS REPLACED DUE TO 'SC147'.

HEADLIGHT LO BEAM QUITS FUNCTIONING EVEN THOUGH BULB IS GOOD. REMOVING AND REINSTALLING SOMETIMES STARTS IT AGAIN. SOMETIMES JUST BUMPING IT MAKES IT WORK. CURRENTLY I CAN NOT GET IT TO WORK AGAIN AND THE BULB LOOKS GOOD. BEGAN 5/25/2018

WHILE DRIVING DOWN AN INTERSTATE HIGHWAY AT APPROXIMATELY 5:00PM ON 4/26/18 THE CAR DIED. FIRST THE STEERING LOCKED UP; ALL DASHBOARD LIGHTS CAME ON, STEREO SYSTEM WENT OUT AND SOON COULD NOT GAS/BRAKE APPROPRIATELY. WAS ABLE TO GET TO SIDE OF ROAD AND HAVE CAR TOWED TO DEALER.

BOTH REVERSE LIGHT ASSEMBLIES HAVE BEEN MELTED BY THE BACKUP LAMPS CAUSING A POTENTIAL FIRE HAZARD.

TODAY, I WAS PUTTING MY SON IN HIS CAR SEAT BEHIND THE DRIVERS SEAT. I HAD PLACED THE KEY IN THE FRONT SEAT WHILE PUTTING HIM IN THE CARSEAT. WHEN I HAD SHUT THE BACK DRIVER SIDE DOOR, THE CAR AUTOMATICALLY LOCKED. EVERY DOOR OF OUR VEHICLE LOCKED AUTOMATICALLY WHILE MY 2 YEAR OLD SON WAS INSIDE THE CAR. WE HAD TO CALL A TOW COMPANY TO COME AS AN EMERGENCY TO UNLOCK OUR CAR. IT TOOK THEM 30 MINUTES TO EVEN GET TO OUR LOCATION. WHEN THE CAR WAS UNLOCKED MY SON WAS HOT TO THE TOUCH AND SWEATING. THE TEMPERATURE OUTSIDE WAS 72 DEGREES. THIS IS A SAFELY HAZARD FOR THE FACT THAT THE VEHICLE SHOULD NOT LOCK ON ITS OWN WHILE NOT IN MOTION IF ANY AT ALL. IF IT HAD BEEN ANY HOTTER DURING THIS DAY, I WOULD HAVE HAD TO BREAK THE CAR WINDOW JUST TO SAVE MY SON FROM BECOMING A HEAT RELATED CASUALTY AND GOING TO THE HOSPITAL OR ANYTHING WORSE.

WHILE DRIVING 45 MILES PER HOUR ON A STRAIGHTAWAY, I HEARD A LOUD BANG AND THEN A CLUNKING NOISE FROM THE REAR OF THE VEHICLE. I HAD THE VEHICLE TOWED TO THE LOCAL KIA DEALER AND IT WAS DETERMINED THAT BOTH AXLES SHEARED OFF AND THAT THE REAR DIFFERENTIAL WAS SPLIT, WITH ALL FLUID LEAKING OUT. THIS 2014 SORENTO ONLY HAS 105,000 MILES ON IT, MAINLY FROM HIGHWAY DRIVING. THIS WAS A MAJOR SAFETY ISSUE AS I LOST CONTROL OF THE VEHICLE. HAD I BEEN GOING FASTER, THE LIKELIEHOOD OF AN ACCIDENT WAS HIGH.

I WAS DRIVING DOWN THE INTERSTATE AS I HEARD A LOUD POP SO PULLED OVER ON THE SIDE OF THE ROAD THINKING IT WAS MY TIRES, AS I LOOKED AT ALL THE TIRES I DIDN'T SEE ANYTHING SO I GOT BACK IN. SOON AS I GOT BACK IN THE VEHICLE I SMELLED SOMETHING SO I TURNED THE CAR OFF AND GOT OUT. THE MINUTE I GOT OUT OF THE CAR IT ENGULFED IN FLAMES.. THE FIRE REPORT SHOWED IT WAS DUE TO AN ELECTRICAL ISSUE , AND THE ENTIRE CAR BURNT UP

MY CAR HAS 69000 MILES ON IT. WHEN DRIVING A DIAGNOSTIC COMES UP WHILE DRIVING ON THE RADIO TELLING ME THERE IS AN ISSUE WITH THE TRANSMISSION MODULE SYSTEM THE SHIFTING NOTIFIER ON DASH DISAPPEARS. THE YELLOW CHECK ENGINE LIGHT COMES ON. TODAY WHILE DRIVING IN TRAFFIC THE CAR WHILE DRIVING WENT LIKE IT WAS IN NEUTRAL. RPMS ON TAC WENT HIGH CAR SEEMED TO BE STUCK FOR A BRIEF MOMENT IN NEUTRAL. I COST TO A RED LIGHT. SEEM TO CORRECT ITSELF THE SHIFT INDICATOR ON DASH KEEPS GOING OUT. TOOK TO DEALERSHIP THEY WANTED TO CHARGE ME A FEE FOR DIAGNOSTIC. I FEEL THIS IS PUTTING MY SAFETY AT RISK. KIA WONT STAND BEHIND THEIR 100K MILE POWER TRAIN WARRANTY BECAUSE I BOUGHT IT USED IN 2014. I TOOK IT TO AUTOZONE IT CAME UP A MODULE ERROR CODE. BUT WAS TOLD BY THE DEALERSHIP HAVE TO PAY TO HAVE THEM DIAGNOSE IT.

AIR BAG LIGHT ON, HEADLIGHTS WILL TURN OFF WHEN IN AUTO MODE WHEN I USE LEFT TURN SIGNAL STEERING WHEEL CONTROLS NOT WORKING OR WORK IMPROPERLY IE VOLUME CONTROL WILL CHANGE RADIO STATION OR ADVANCE TRACK ON MEDIA BACK UP CAMERA WILL BLACK OUT WHILE STILL IN REVERSE

MY FRONT HEADLIGHTS KEEP GOING OUT. I'VE OWNED THIS VEHICLE FOR 3 YEARS. IT WAS PURCHASED NEW. THIS IS THE 3RD TIME I'VE HAD THIS PROBLEM WITH THIS VEHICLE. I ALWAYS DRIVE WITH MY HEADLIGHTS ON, REGARDLESS IF IT'S DAYTIME OR NIGHT. SOMETIMES THE LIGHTS WILL FUNCTION PROPERLY AND OTHER TIMES THE HEADLIGHT(S) WON'T. I'D ON OCCASION POP OPEN THE HOOD AND USING A CLOSED FIST, HIT THE TOP OF THE ASSEMBLY AND THE LIGHT WOULD GO ON.......NOW IT WILL NOT GO ON NO MATTER WHAT I DO. LIKE I MENTIONED EARLIER, THIS IS THE 3RD TIME THIS HAS HAPPENED. THE FIRST 2 TIMES I HAD THE DEALERSHIP THAT I PURCHASED THE VEHICLE AT REPAIR THE PROBLEM AT MY COST. NOW I READ BLOG PAGES THAT THIS IS A COMMON PROBLEM FOR SEVERAL KIA MODELS BUT NO SAFETY RECALL HAS EVER BEEN ISSUED. HOW CAN HAVING NO WORKING HEADLIGHTS NOT BE A SAFETY ISSUE. ??

PASSENGER SEAT BELT ALARM/WARNING NOT INDICATED WHEN FRONT SEAT PASSENGER IS NOT BUCKLED. ALARM/WARNING GOES ON ONLY WHEN THE DRIVER'S BELT IS NOT BUCKLED. HAD THE CAR CHECKED AT THE LOCAL DEALER AND THEY WERE NOT AWARE OF THIS AS A PROBLEM. I EMAILED KIA ON 3/31/18 AND CALLED KIA TODAY AND THEY STATED THAT THIS FEATURE IS NOT A PART OF THE CAR. THE AGENT DID ACKNOWLEDGE THAT THEY RECEIVED MY EMAIL. I HAD NOT RECEIVED A RESPONSE AS OO 4/3/18 WHEN I CALLED TO INQUIRE. NOTE: ALTHOUGH WE'VE HAD THE CAR FOR 4 YEARS, WE'VE NOT NOTICED THIS PROBLEM BECAUSE WE'VE ALWAYS BUCKLED. THE OTHER DAY, I ACCIDENTALLY WAS UNBUCKLED AND REALIZED THAT NO ALARM OR INDICATOR TOLD US TO BUCKLE. I READ THE MANUAL AND THERE WAS ONLY INFORMATION ABOUT THE DRIVER'S SEAT BELT AND WARNINGS. NOTHING ABOUT PASSENGER SEAT BELTS. ISNT THIS A SAFETY ISSUE? SHOULDN'T OWNERS BE INFORMED?

MY 2014 KIA SORRENTO EX STARTED LEAKING MASSIVE AMOUNTS OF OIL AT 99,000 MILES. THE UNDERCARRIAGE AND THE BACK OF MY CAR ARE COVERED IN OIL FROM THE LEAK THAT STARTED WHILE DRIVING. HAVE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED IT LAST YEAR. IT IS THE OIL PRESSURE SENDING UNIT. IT WILL BE A $300 REPAIR. WHEN I ASKED IF THIS WAS A NORMAL ISSUE WITH VEHICLES, HE SAID IT WAS NOT. I WENT TO LOOK FOR A RECALL ON THIS ITEM AND FOUND FORUM'S WHERE OTHERS HAD COMPLAINED ABOUT A SIMILAR ISSUE AT LOWER MILEAGE BUT NO RECALL.

WHENEVER I START THE VEHICLE AND TURN THE STEERING I AM HEARING A CLUNKING NOISE.RECENTLY WHENEVER I TURN THE STEERING WHILE DRIVING I AM HEARING THIS SOUND. IT WAS STATED IN THE APRIL 2018 ISSUE OF CONSUMER REPORTS THAT THE 2014-2016 KIA SOUL HAS THE SAME PROBLEM

LIGHTS KEEP GOING OUT. SEEMS EVERY COUPLE OF MONTHS EITHER HEADLIGHTS REAR LIGHTS OR BREAK LIGHTS NEED TO BE REPLACED.

SUN ROOF EXPLODED WHILE NORMAL DRIVING ON INTERSTATE HWY 40. HAVE POLICE REPORT #P18013783 FROM RALEIGH, NC POLICE DEPARTMENT.

THE RIGHT HAND SIDE PASSENGER DOOR PANEL HAS COME AWAY FROM THE DOOR FRAME AND NOW THE DOOR DOES NOT OPEN FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. IT WAS FIRST REPAIRED BY KIA WHEN I LEASED THE CAR AND THE SAME PROBLEM HAS REOCCURRED BUT THEY WILL NOT MAKE THE REPAIR.

AIR BAG FLASHING ON AND OFF , STERELING HAS A NOISE CLICKING

IN LATE DECEMBER OF 2017 I BEGAN TO NOTICE THAT MY CAR STARTED TO VIBRATE UPON ACCELERATION OF MORE THAN 55 MPH. I TOOK THE CAR IN FOR A SUSPENSION ANALYSIS TO PEP BOYS AT 3124 SEPULVEDA BLVD IN TORRANCE, CA AND THEY EVALUATED MY ISSUE. IT WAS DISCOVERED IN MY FRONT WHEEL DRIVE VEHICLE WITH 115,000 MILES THAT THE RIGHT FRONT AXLE SHAFT WAS BROKEN AND WAS MAKING A CLICKING NOISE. AND ALSO THAT ON THE LEFT FRONT DRIVER'S SIDE THAT THE BOOT HAD LEAKED ALL THE GREASE OUT AND THAT ALL THE BOOTS AND THE AXLES REQUIRED REPLACEMENT. THE MECHANICS AT PEP BOYS TOLD ME THAT THIS HAPPENS FREQUENTLY ON THE KIA'S AND THAT THEY HAVE MORE ISSUES THAN MOST CAR MANUFACTURERS. I ALSO DISCOVERED THAT KIA MOTORS HAD HAD A KNOWN ISSUE WITH AXLE PROBLEMS IN THEIR 2014 SORENTOS. KMA HAS DETERMINED THAT THE RIGHT FRONT AXLE DRIVE SHAFT OF AFFECTED VEHICLES MAY DEVELOP A CRACK IN THE AREA OF THE STUB AT THE WHEEL-END OF THE SHAFT. SHOULD THIS OCCUR, THE VEHICLE MAY LOSE POWER OR, IF THE DRIVER FAILS TO ENGAGE THE PARKING BRAKE WHEN PARKED ON AN INCLINE, THE VEHICLE MAY ROLL. THE VEHICLES HAVING THIS CONDITION ARE THE 2014 MODEL YEAR SORENTO 2.4-LITER FRONT-WHEEL-DRIVE (FWD) MODEL PRODUCED THROUGH MARCH 12, 2013. I PURCHASED MY VEHICLE IN LATE MAY OF 2014 IT IS A 2.4 LITER FWD VEHICLE. I ALSO WENT ONLINE TO CHECK FOR KNOWN RECALLS AND NOTHING CAME UP NOR WAS I EVER NOTIFIED. I HAVE HAD NO ACCIDENTS OR OTHER ISSUES THAT WOULD HAVE CAUSED THIS TO HAPPEN. KMA NEVER NOTIFIED ME THAT I SHOULD HAVE THE RIGHT FRONT AXLE DRIVESHAFT WILL BE REPLACED. CONSEQUENTLY, I BELIEVE THAT I SHOULD NOT HAVE TO BEAR THE EXPENSE OF REPLACING MY FRONT WHEEL DRIVE BOOT AND AXLE AT A COST OF $695.00. THIS COST SHOULD HAVE BEEN PAID FOR BY KIA

ENGINE SHUTS DOWN WHILE DRIVING. SOMETIMES IT WILL RESTART AND SOMETIMES IT WON'T.

PASSENGER DOOR LOCKS DO NOT UNLOCK. THEY DO NOT UNLOCK WITH KEY FOB, THEY ALSO DO NOT UNLOCK USING THE UNLOCK BUTTON ON THE DRIVERS DOOR. EVEN PULLING THE HANDLE TO OPEN FROM THE INSIDE DOES NOT WORK, THEY HAVE TO EACH BE INDIVIDUALLY MANUALLY UNLOCKED, WHICH MEAN I HAVE TO CRAWLE IN THROUGH THE DRIVERS DOOR ACROSS TO UNLOCK FRONT PASSENGER DOOR AND THEN INTO THE BACK TO UNLOCK THOSE DOORS TO LET MY 3 KIDS IN. IF WE WERE IN AN ACCIDENT IT WOULD TAKE AN EXTRAORDINARY AMOUNT OF TIME TO SAFELY FREE THEM. THIS IS ALL THE TIME WHEN CAR IS IN PARK, WHEN IT'S OFF AND WHEN IT'S RUNNING. THIS PROBLEM WAS PROGRESSIVE, AT FIRST JUST OCCASIONALLY WOULD NOT WORK, OVER TIME IT HAS HAPPENED MORE AND MORE FREQUENTLY AND NOW ITS ALWAYS LIKE THIS, FOR AT LEAST 6 MONTHS LOCKS HAVE NOT WORKED AT ALL. I HAVE TAKEN IT INTO KIA AND WAS TOLD THEY COULD NOT DO ANYTHING WITHOUT CHARGING ME $150-$300 JUST TO SEE IF THEY LOCKS REALLY AREN'T WORKING, I WILL NOT PAY TO PROVE THIS TO THEM, AND THEY REFUSE TO EVEN WATCH ME DO IT UNLESS I PAY THEM. BURGLAR ALARM ALSO STOPPED WORKING WHEN THIS FIRST STARTED.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED, INDICATING A POSSIBLE FAILURE WITH THE AIR BAG SYSTEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (FRANKLIN KIA IN FRANKLIN, TN) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 86,000.

I TOOK THE VEHICLE IN BECAUSE THE SURE BAG LIGHT WAS ON. SHORTLY AFTER, I RECIEVED SOMETHING IN THE MAIL FROM KIA ABOUT THE AIR BAG RECAPS SO I TOOK IT IN. THE DEALERSHIP TOLD ME MY VIN WASN'T COVERED. THEY SAID THE PASSENGER SIDE BAG IS WHAT I AM HAVING AN ISSUE WITH SO THEY TURNED OFF THE AIR BAGS AND I'VE BEEN DRIVING WITH NO AIR BAGS FOR A COUPLE OF MONTHS BECAUSE THEY SAID I HAD TO PAY FOR IT. IT'S $1400 AND MY WARRANTY HAD JUST RUN IT OUT.

WHILE REVERISING INTO A DRIVEWAY THE VEHICLE EXPERIENCED LOW POWER, WHEN THE GAS PEDAL WAS PRESSED FOR ADDITION POWER THERE A CLUNKING NOISE WHICH RESULTED FROM A BROKEN AXLE AND ENGINE MOUNTING POINT ON THE ENGINE ITSELF.

DRIVING DOWN HIGHWAY AND SUNROOF EXPLODED. NO CARS OR OVERPASS NEARBY AND NO OBJECT SEEN OR FOUND TO HAVE HIT SUNROOF. SUNROOF APPEARS TO HAVE EXPLODED OUTWARD AS THERE IS VERY LITTLE GLASS TRAPPED IN THE SUNROOF SCREEN WHICH WAS CLOSED WHEN THE SUNROOF EXPLODED. WEATHER WAS A MIX OF RAIN AND SNOW AND TEMPERATURE WAS APPROXIMATELY 34 DEGREES.

THERE APPEARS TO BE AN ELECTRICAL ISSUE THAT KIA WON'T OWN UP TO. THE BATTERY IS CONSTANTLY DYING AFTER BEING CHECKED AND IS GOOD. LIGHTS CONSTANTLY GO OUT I HAVE REPLACED BREAK LIGHTS HEADLIGHTS AND TAILLIGHTS SEVERAL TIMES IN LAST YEAR. THE AIRBAG PASSENGER SIDE AIRBAG DOES NOT GO OFF. THE STEERING PANEL DOES NOT CONTROL ALL FUNCTIONS. I AM CONCERNED THIS WILL LEAD TO FURTHER DIFFICULTIES WITH THIS VEHICLE.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNAWARE OF THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE CAR IS MOVING PROCEEDS TO COME TO A CRAWL AND STOP I HAVE A VIDEO AND THE DEALERSHIP IS CLUELESS. THIS HAS HAPPENED MULTIPLE TIMES

THE DOORS WILL NOT UNLOCK WHEN I PRESS THE KEY FOB, I'VE TRIED BOTH KEY FOBS AND THEY HAVE NEW BATTERIES. ONLY THE DRIVERS DOOR IS UNLOCKING ALL TIMES.

IN THE PAST 3-4 MONTHS I HAVE REPLACED MY BATTERY TWICE THE 1ST TIME I HAD MY TRUCK ABOUT 2.5YRS SO I DIDN'T THINK MUCH OF IT BUT I HAD THE SAME PROBLEM AFTER REPLACING BATTERY WITHIN 3-4 MONTHS BATTERY WOULD DIE I WOULD GET A BOOST AFTER A FEW DAYS SAME THING HAPPEN AGAIN. ELECTRICAL SYSTEM SEEMS OUT OF WACK WHEN I USE LEFT TURN SIGNAL MY HEADLIGHTS WILL GO OFF UNTIL I TURN THE TURN SIGNAL OFF, ALSO MY STEERING WHEEL CONTROLS WILL NOT OPERATE THE RIGHT FEATURE IE I WOULD HIT MUTE BUT IT WILL NOT MUTE BUT ACT AS IF IT IS THE VOLUME DOWN CONTROL AIR BAG LIGHT FOR PASSENGER WOULD COME ON EVEN IF NO ONE WAS IN THE SEAT

KIA HAS LOTS OF ISSUES WITH THEIR AIR BAGS. FROM CLOCK SPRING TO SENSORS IN THE DRIVER SIDE AND SO ON. COMPANY DOES NOT TAKE CARE OF IT AND COMING UP WITH CRAZY ESTIMATES TO FIX, PLEASE JUST SEE HOW MANY COMPLAINTS HAVE BEEN MADE ON GOOGLE. THIS IS A SAFETY ISSUE AND KIA NEEDS TO TAKE CARE OF IT WITHOUT A CHARGE UNTIL THEY FIX THEIR AIR BAG PROBLEMS.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING 65 MPH, THE PANORAMIC SUN ROOF EXPLODED. THE CONTACT HEARD A LOUD BANGING NOISE PRIOR TO THE EXPLOSION. THE VEHICLE WAS TAKEN TO LEV KIA OF FRAMINGHAM IN FRAMINGHAM, MASSACHUSETTS WHERE IT WAS ASSUMED THAT A ROCK MAY HAVE STRUCK THE GLASS AND CAUSED THE EXPLOSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.

THE REAR HATCH DOOR WILL NOT OPEN.

THE PAINT ON THIS VEHICLE HAS BEEN A PROBLEM FROM DAY 1 PRACTICALLY, AND KIA REFUSES TO ACKNOWLEDGE THIS. WE TAKE GREAT CARE IN OUR CARS AS WE KEEP THEM FOR THE LIFE OF THEM, AND THUS KEEP IT MOSTLY GARAGED WHEN NOT IN USE, AND ESPECIALLY DURING ANY POTENTIALLY ADVERSE WEATHER. FROM DAY 1, ANY HARD BUG, TINY PEBBLE, ETC WOULD CASE THE PAINT ON THE BUMPER TO CHIP OFF AND SUBSEQUENTLY CRACK AND FLAKE. PROBLEMS SEEMED TO HAPPEN EVEN IF WE HADNT DRIVEN IT. AS THE WHITE ONE WE OWN HAS A BLACK PLASTIC UNDERBODY, IT CONSTANTLY LOOKS LIKE OUR CAR IS BUGGY/DIRTY AND HAS ACNE. UPON TAKING TO THE DEALER, AROUND MONTH 4, THEY GAVE ME A PAINT PEN TO HANDLE IT, SAYING IT WASNT EBOUGH OF A PROBLEM. AS IT WAS ONLY ON THE PLASTIC BUMPER, I CHALKED IT UP TO "JUST THERE." NOW, AT 4 YEARS AND 3 MONTHS OF OWNERSHIP, AFTER 1 LONG CAR TRIP IN THE RAIN (ABOUT 13 HOURS OF DRIVING) THE PAINT ON THE TOP METAL ROOF IS PEELING LIKE TIGER STRIPES AND ITS BEGINNING TO ALONG THE EDGES WHERE THE DOORS MEET THE BODY AND THE HOOD. KIA, EVEN AFTER THEIR DEALER RECCOMMENDED LOCAL PAINT REPAIR SHOP, STATE FARMS INSPECTORS, AND THE LOCAL DEALERS SERVICE DEPARTMENT HAVE ALL INSPECTED IT, ARE CONTINUING TO DENY THE PAINT DEFECT, AFTER ALL THOSE ENTITIES HAVE CONFIRMED IT IS A MANUFACTURES DEFECT. NOW, IT LOOKS LIKE WE WILL BE ON THE HOOK FOR OVER $5000+ TO REPAIR THE PAINT BECAUSE WE ARE NOW OUTSIDE OF THEIR WARRANY PERIOD. ITS AWFUL OF KIA TO ADVERTISE A 10YEAR/100K WARRANTY WHILE NOT MATCHING THE INDUSTRY AVERAGE 10YEAR/100K MILE PAINT WARRANTY. THIS IS NOT MY FAMILIES FIRST KIA, BUT THIS EXPERIENCE IS MAKING US RETHINK OUR LOYALTY, AND IT MAY BE OUR LAST KIA.

I PURCHASED A 2014 KIA SORENTO LX BRAND NEW FROM THE DEALER. I HAVE MAINTAINED ALL NECESSARY WORK AND MOSTLY DONE AT AUTHORIZED DEALERS. IN MAY 2017 WHILE DRIVING HOME MY INSTRUMENT PANEL WENT OUT. UNABLE TO SEE SPEED, SAFETY WARNING LIGHTS, GAS ETC... I TOOK IT TO TWO DIFFERENT KIA SERVICE LOCATIONS TO TRACE PROBLEM. THEY FOUND A WIRE SHORTED TO GROUND ON THE TRAILER HITCH WIRING WHICH CAME WITH VEHICLE. THEY CUT THE WIRES TO TRAILER HARNESS AND THIS ISSUE ALSO DAMAGED MY REMOTE STARTER. THEY REPLACED THE BLOWN FUSE WITH A LARGER FUSE AND SAID IT WAS ALL SET. HOWEVER IT HAPPENED AGAIN ON 09/29/17. THIS TIME WHEN I PARKED MY CAR AND TRIED TO START AGAIN, IT WOULDN'T COME OUT OF PARK SO I HAD IT TOWED TO DEALER. IT IS OUT OF WARRANTY NOW BUT THEY ARE NOT WILLING TO FIX THIS ISSUE WHICH IS OVER $3,000 TO FIX. THERE IS A FEW FEET OF BURNED AND MELTED WIRING THAT I HAVE PICTURES OF, UNSURE OF EXACT WIRING, BUT IT CONNECTED TO THE WIRING TRAILER HITCH HARNESS. IT WAS APPARENTLY CLOSE TO CATCHING ON FIRE. SINCE I OWNED THE VEHICLE OTHER ODD ELECTRICAL ISSUES HAVE HAPPENED, INCLUDING BLOWN HEADLIGHTS AND BRAKE LIGHTS ON ABOUT 8 OCCASIONS. I ONLY FOUND ONE RECALL RELATING TO THE TRAILER HITCH WIRING HARNESS #16V862000 HOWEVER IT DOES NOT INCLUDE MY YEAR VEHICLE. IN MY OPINION, THIS IS A VERY UNSAFE CONDITION AND SAFETY CONCERN THAT KIA NEEDS TO RESEARCH FURTHER FOR POSSIBLE OTHER RECALLS.

HAD SOME RAIN COME THROUGH, I GOT IN MY CAR AND NOTICED THAT THE SEATS WERE DAMP AND THE DASHBOARD WAS DAMP AS WELL. SO I DID A LITTLE INVESTIGATION, LOOKED ON TOP MY ROOF , AND IT APPEARED THAT PART OF THEPANARAMIC SUNROOF WAS SHATTERED. I HAVEN'T HAD ANY ROCKS HIT MY CAR, I LITERALLY DRIVE MY CAR FROM HOME TO WORK. I HAVEN'T HAD THIS CAR MORE THAN 3 MONTHS IT IS IN GREAT CONDITION WITH ALL THE DINGS AND WHISTLES SO TO SPEAK AND ONLY 58,000 MILES ON IT. I BOUGHT IT USED. I WOULD LOVE TO KNOW HOW ON EARTH THIS COULD SHATTER OUT OF NO WHERE? I JUST HAD TO PAY A $500.00 DOLLAR DEDUCTIBLE, FOR SOMETHING I DIDN'T CAUSE TO MY CAR. I AM GLAD THE WHOLE THING DIDN'T SHATTER WITH ME AND MY CHILD IN THE CAR.

KIA SORENTO OWNER FOLLOW-UP LETTER ON SAFETY RECALL. *BF UPDATED 09/26/2017*JS

WHEN YOU PUT THE KEY IN THE IGNITION TO START THE CAR,IT HAS POWER BUT WILL NOT START YOU HAVE TO KEEP ON TURNING THE SWITC UNTIL IT INGAGES OR PUT YOU FOOT ON THE BRAKE WHILE THE IGNITION SWITCH IS ON AND TAKE IT OUT OF PARK AND PUT IT IN GEAR THEN PUT IT BACK IN PARK AND IT WILL CRANK.THIS IS ALWAYS WHEN YOU FIRST CRANK IT .IT IS ALWAYS SITTING STILL.

VEHICLE FREQUENTLY WILL NOT START AND A MESSAGE POPS UP SAYING: " BATTERY DISCHARGE WARNING" "PLEASE USE THE SYSTEM WHEN THE IGNITION IS ON". IT TAKES ANYWHERE BETWEEN 10-20 MINUTES BEFORE THE CAR FINALLY STARTS. KIA SAID THEY DIDN'T KNOW WHAT IT WAS, BUT IT HAS HAPPENED AGAIN TODAY.

MY CAR STARTING TO BEGIN TO SHOW LACK OF POWER AT FIRST, WHICH I HAD MENTIONED IN ADVANCE IN SERVICE APPOINTMENTS. TWO DAYS BEFORE MY ONE YEAR OF OWNING IT, THE CAR BEGAN TO STALL OUT WHEN I STOPPED FOR TRAFFIC LIGHTS WITHIN THE SAME DAY A OIL LIGHT WARNING FLASHED, AND THE CAR STARTED TO HAVE A KNOCKING NOISE. I WENT AND ADDED TWO QUARTS OF OIL. ONCE THE OIL LIGHT DISAPPEARED BUT THE KNOCKING CONTINUED . I TOOK THE CAR TO MY REGULAR KIA SERVICE PROVIDER THE SAME DAY AND IN THE PROCESS OF GOING THERE THE ENGINE LIGHT CAME ON. I WAS TOLD TO BRING IT IN THE NEXT DAY, THE ATTENDANT TOLD ME THAT HE COULD HEAR THE KNOCKING, WHICH SOUNDED CONCERNING. I BROUGHT THE CAR BACK THE NEXT DAY AS INSTRUCTED AND WAS TOLD THAT I SHOULD BE ABLE TO PICK IT UP AT END OF DAY. TIME PASSED BY AND IT WAS GETTING LATE TOWARDS CLOSING, SO I CALLED THE SHOP. I WAS TOLD THAT THE ENGINES HAD SEIZED AND THAT THE OIL BAY WAS DRY. I HAVE NEVER SEEN SOMETHING HAPPEN SO FAST. I HAD NO WARNING OF ANY KIND OF OIL ISSUES UNTIL THE DAY BEFORE, AND I HAD BEEN TAKING THE CAR IN FOR IT'S REGULAR SERVICES. THE CAR WAS IN THE KIA SERVICE SHOP, AND MOVED BY THEM. IT WAS RUNNING WHEN I BROUGHT IT IN BUT I AM BEING TOLD THAT THE ENGINE IS SHOT.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE SEIZED WHILE DRIVING 80 MPH. THE VEHICLE WAS TOWED TO A DEALER (THE KIA STORE, 5325 PRESTON HWY, LOUISVILLE, KY 40213, (888) 214-1809) WHERE IT WAS DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN THE DEALER REPLACING THE PART. IN ADDITION, THE DEALER REPLACED THE IGNITION SWITCH PER AN UNKNOWN RECALL. THE CONTACT HAD TWO KEYS AND THE DEALER LATER PROVIDED ONE KEY, STATING THAT THE CONTACT WOULD NEED TO PAY FOR THE SECOND KEY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

1ST OCCURRENCE: ON JULY 10, 2017, AT ABOUT 11:30 A.M., I MADE A LEFT TURN ON A CITY STREET IN LAS CRUCES, NM, WHICH TOOK ME THROUGH AN UNDERPASS. IT WAS A 'WIDE' TURN AND I WAS PROBABLY MOVING AT ABOUT 25 MPH. ABOUT HALF WAY THROUGH THE TURN I LOST POWER STEERING AND BY BRUTE FORCE, WAS ABLE TO TURN MY CAR AND AVOID THE WALL OF THE UNDERPASS. HAD THERE BEEN ANOTHER CAR TO MY RIGHT, I WOULD MOST LIKELY HAVE HIT IT ON THE DRIVER SIDE. I BROUGHT MY SORENTO TO A STOP AND WAS ABLE TO RESTART THE ENGINE. I AM UNSURE WHICH CAME FIRST, THE LOSS OF POWER STEERING OR THE ENGINE STOPPING. LATER THAT DAY, I TOOK THE CAR TO THE LOCAL KIA SERVICE FACILITY WHERE NO PROBLEM(S) COULD BE FOUND. I WAS THE SOLE OCCUPANT OF MY SORENTO AT THE TIME OF THIS FIRST INCIDENT. 2ND OCCURRENCE: ON JULY 27, 2017, AT ABOUT 2:00 P.M., I MADE A RIGHT TURN ON A CITY STREET IN LAS CRUCES, NM. IMMEDIATELY AFTER COMPLETING THE TURN AND JUST BEGINNING TO MOVE STRAIGHT AHEAD AT ABOUT 30 MPH, I ONCE AGAIN LOST MY POWER STEERING. FORTUNATELY THERE WERE NO OTHER CARS IN CLOSE PROXIMITY AND I WAS ABLE TO COAST INTO A PARKING LOT, ONCE AGAIN USING BRUTE FORCE TO STEER. THE ENGINE WAS NOT RUNNING WHEN I BROUGH MY SORENTO TO A STOP, BUT I WAS ABLE TO RESTART AND DROVE DIRECTLY TO THE SAME KIA SERVICE FACILITY. NO PROBLEMS COULD BE FOUND THIS TIME EITHER. THOUGH I AM NOT 100 PERCENT CERTAIN, I BELIEVE THE LOSS OF ENGINE POWER PRECEDED THE LOSS OF POWER STEERING. MY WIFE WAS WITH ME WHEN THIS INCIDENT OCCURRED.

KIA SAFETY RECALL (#17V224) I HAD PREVIOUSLY FILED A COMPLAINT WITH THE NHTSA REGARDING AN ENGINE FAILURE. PLEASE SEE COMPLAINT #10993259. THE PURPOSE OF THIS COMPLAINT IS A FOLLOW-UP TO THE PREVIOUSLY FILED COMPLIANT. AS YOU ARE AWARE, KIA FAILED TO TIMELY NOTIFY ITS CUSTOMERS THAT THEIR VEHICLE MAY HAVE AN ENGINE DEFECT. AS YOU WILL SEE FROM MY PREVIOUSLY FILED COMPLAINT, I EXPERIENCED MY FIRST ENGINE FAILURE ON APRIL 1, 2017. BETWEEN APRIL 1ST AND MAY 31ST, I HAD EXPERIENCED THREE TOTAL FAILURES. HOWEVER, AS A RESULT OF THE APRIL 1ST FAILURE, I HAD THE VEHICLE REPAIRED AT MIDAS. I WAS NOT AWARE OF THE POTENTIAL RECALL AT THIS PARTICULAR TIME. THE REPAIR SHOP REPLACED THE TIMING GEAR AND CLEANED THE ENGINE, BUT INFORMED ME THAT THEY COULD NOT GUARANTEE THE WORK. THE COST FOR THESE SERVICES WAS $1,488.50. I ALSO NEEDED TO REPLACE THE TIMING SOLENOIDS (I DID NOT HAVE THIS DONE AT MIDAS AT THE TIME BECAUSE I DID NOT HAVE THE MONEY). I PURCHASED THESE AT AUTO ZONE FOR $123.42. THEY WERE INSTALLED BY A DIFFERENT MECHANIC AT THE COST OF $125. ONCE THE INTERIM RECALL INFORMATION WAS DISSEMINATED, IN JUNE, AND ONCE I RECEIVED MY VEHICLE BACK, WHICH WAS JUNE 25TH, AFTER HAVING THE ENGINE REPLACED, I FILED A CLAIM FOR REIMBURSEMENT. KIA HAS DENIED PAYMENT BECAUSE THEY STATE THE ENGINE WAS NOT REPLACED AS PER THEIR "LIMITED WARRANTY EXTENTION." I LATER APPEALED AND THE REPRESENTATIVE LEFT ME A VOICE MESSAGE (THAT I STILL POSSESS) WHICH STATES THAT IT WAS DENIED BECAUSE THE ENGINE WAS NOT REPLACED AND THE WORK WAS NOT DONE BY KIA. PROBLEM: IF I DID NOT KNOW ABOUT THE RECALL AT THE TIME OF FAILURE, WHY AM I BEING PENALIZED FOR THEIR FAULTY ENGINE? ADDITIONALLY, THE REIMBURSEMENT IS NOT UNDER A WARRANTY PROGRAM BUT IT IS FOR A SAFETY RECALL. WHY AM I BEING PENALIZED. KIA NEEDS TO PUT FORTH A GOOD FAITH EFFORT AND MAKE ITS CUSTOMERS WHOLE.

AIRBAG SAFETY INDICATOR LIGHT REMAINS ON WITH PASSENGER SITTING ON THE SEAT: AT 80,000 MILES I STARTED HAVING PROBLEMS WITH MY PASSENGER AIRBAG SAFETY INDICATOR LIGHT. WHEN THE SEAT IS OCCUPIED, THE WARNING AIRBAG LIGHT, COMES ON AND REMAINS ON. I CONTACTED KIA AND WAS TOLD IT WAS NO LONGER UNDER WARRANTY. THIS HAPPENED AT FIRST FOR A LONG PERIOD OF TIME, AND NOW IT APPEARS TO BE HAPPENING INTERMITTENTLY. SHORT IN THE ELECTRICAL SYSTEM. SINCE 60,000 MILES I HAVE HAD A SHORT IN THE ELECRICAL SYSTEM OF MY VEHICLE. I HAVE TAKEN IT TO 2 DIFFERENT PLACES TO HAVE IT INVESTIGATED AND NEITHER MECHANIC COULD TRACE THE CAUSE OF THE SHORT. I HAVE HAD BLOWN FUSES, NON-WORKING HEADLAMPS, FRONT AND BACK. NO ONE COULD FIND THE SHORT. I KEEP SPARE FUSES WITH ME AT ALL TIMES NOW, AND 100% OF THE TIME, THE RIGHT REAR BRAKE LIGHT IS NOT OPERATIONAL. I CONTACTED KIA CAR PROS IN CARSON, CALIFORNIA AND THEY TOLD ME THAT ANY WARRANTY COVERAGE HAD EXPIRED AT 60,000 MILES. DEFECTIVE AUTO LOCKS MY RIGHT REAR PASSENGER DOOR WILL NO LONGER OPEN AND WILL NO LONGER PERMIT INGRESS OR EGRESS INTO THE BACK SEAT. THE KEY FOB WILL TURN THE LOCKS TO THE OPEN POSITION BUT YOU STILL CANNOT OPEN THE DOOR UNDER ANY CIRCUMSTANCES. PERIODICALLY, THE DOOR LOCKS WILL GO CRAZY AND MAKE UP AND DOWN MOVEMENTS WHILE THE CAR IS BEING DRIVEN. OCCASIONALLY, THE RIGHT FRONT PASSENGER DOOR WILL LOCK AND NOT OPEN, BUT THEN IT OPENS. NOW THE RIGHT REAR PASSENGER DOOR IS PERMANENTLY STUCK IN THE LOCKED POSITION. KIA CAR PROS ALWAYS FINDS SOME EXCUSE FOR NOT REPAIRING THE DOOR UNDER WARRANTY. I BELIEVE IT IS DEFECTIVE AND THEY SHOULD BEAR THE EXPENSES.

CAR BEGAN RANDOMLY NOT STARTING. NEW BATTERY INSTALLED IN NOVEMBER 2016. REPEATED ISSUE 6 DAYS LATER AND AGAIN 6 DAYS AFTER THAT. REMEMBERING BACK TO FIRST TIME I PUSHED THE START BUTTON TWICE, PUT FOOT ON BRAKE AND PUT CAR IN REVERSE AND BACK INTO PARK. CAR STARTED. FIRST TIME ON A RELATIVELY STEEP DRIVEWAY. ALL OTHER TIMES ON FLAT GROUND. ALL INCIDENCES IN A DRIVEWAY/GARAGE. TOOK TO SOUTHWEST KIA ROUND ROCK (TEXAS) WHERE IT WAS NOT ABLE TO BE DUPLICATED. REPLACED BRAKE SWITCH SINCE DIAGNOSTICS WAS SHOWING A HISTORY. ALSO FIXED A RECALL ITEM (REAR WHEEL SPEED SENSOR) WHICH I NEVER RECEIVED A RECALL LETTER FOR. TOOK CAR HOME AND THAT EVENING IT WOULD NOT START. PERFORMED THE WORK AROUND AND IT STARTED. IT HAS BEEN WITH THE DEALER 7 DAYS NOW AND THEY HAVE BEEN UNABLE TO REPLICATE IT. CLAIMED THEY OPENED A TECH LINE BUT WHEN I CALLED KIA CONSUMER AFFAIRS TO OPEN MY OWN FILE CASE I WAS TOLD THEY SHOW NO RECORD OF A TECH LINE BEING OPENED. MY CONSUMER AFFAIRS CASE NUMBER IS 12421090. I HAVE NOW EMAILED THE GM, SERVICE MANAGER AND THE SERVICE ADVISOR AFTER HAVING NO COMMUNICATION FROM THEM AT ALL FOR THE LAST WEEK. I AM CONCERNED IT WILL FAIL WHILE DRIVING AND FEAR THE SAFETY ISSUE THIS COULD CAUSE - BEING HIT BY ANOTHER CAR, ETC.THE CAR IS STILL UNDER WARRANTY. IT HAS 40K MILES ON IT AND I'VE OWNED IT FOR 3 YR AND 8 MO.

9/15/15- BROUGHT IN FOR MISFIRING AND ROUGH IDLING TO LUPIENT KIA BROOKLYN PARK, MN. 11/19/15 - BROUGHT IN FOR ROUGH IDLING AND ENGINE STALLING WHILE DRIVING TO LUPIENT. CLEANED ENGINE GROUNDS. 12/30/15 - LUPIENT - BROUGHT IN FOR MISFIRES AND CEL ON; REPLACED INJECTOR AND COMPUTER. 7/13/16 - LUPIENT - BROUGHT IN CEL ON, STARTS HARD, IDLES ROUGH; REPLACED INJECTOR (SAME INJECTOR); 8/18/16 - LUPIENT - TOWED IN - WON'T START CEL ON; REPAIR PIN TENSION; 8/17/16 LUPIENT - WAS IN FOR THE SAME PROBLEM AND WAS TOLD THAT I DIDN'T PUT THE GAS CAP ON TIGHT ENOUGH. 1/11/17 - LUPIENT - TOWED IN WOULD NOT START; LIGHTS AND HORN WERE FLASHING. TOWED FROM HOME DRIVEWAY. WAS TOLD IT WAS THE KEY FOB BATTERY. 6/12/17 - BARNET KIA - TOWED IN; CAR STALLED AND WOULD NOT RESTART. STALLED AT RED STOP LIGHT LEFT TURN LANE. COULD NOT REPLICATE THE PROBLEM AND CARE STARTED UP ON 6/14/17 FINE. TOLD TO COME GET MY CAR. 7/17/17 - BARNET KIA - VEHICLE TOWED; STALLED AT RED STOP LIGHT LEFT TURN LANE. HAVE NO IDEA WHAT IS GOING TO HAPPEN BECAUSE NO ONE IS CONTACTING ME FROM KIA.

I RECEIVED A RECALL LETTER #17V224 ON MY KIA. I RECENTLY TOOK IT BACK TO THE KIA DEALSHIP I LEASED IT FROM AND SERVICE DEPARTMENT RAN A TEST ON IT AND CHANGED THE OIL WHICH WAS CHANGED IN APRIL. I WAS ADVISE I NEED TO BUY A CABIN AIR FILTER OF $60.00. WHICH I CAN'T AFFORD BECAUSE I'M ON SHORT TERM ON MY JOB.I HAVE COMPLAIN ABOUT RATTLE NOISE FROM THE ENGINE AND SOUNDS FROM THE BEARING OR AXLE. I LATELY BEEN HAVING PROBLEMS WITH AIR BLOWING AND ONLY ONE AUX PLUG WORK. I ALWAYS HAVING TO GET TIRES FIX AND AIRED UP. MY SISTER WAS KILLED LAST YEAR IN A SUV THAT HAD A RECALL ON IT SAME AS MY KIA DOES AND THIS KINDY HAVE ME NERVOUS OF DRIVING MY KIA BUT THIS IS MY ONLY TRANSPORTATION. I ASKING FOR ANY HELP TO RESOLVE THIS I MAKE MY PAYMENTS AND NEED A RELIABLE RIDE FOR ME AND MY KIDS AND MOTHER.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE THE CONTACT'S SON WAS DRIVING, THE VEHICLE STARTED TO MAKE A KNOCKING NOISE. THE CONTACT'S SON NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ON SEVERAL OCCASIONS, THE HEADLIGHTS AND TAIL LIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT HE PREVIOUSLY REPLACED THE LIGHTS SEVERAL TIMES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A KIA AND HYUNDAI DEALER AT 601-914-4200 WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD BURNED OIL AND NEEDED TO BE REPLACED. THE HEADLIGHT AND TAIL LIGHT FAILURES COULD NOT BE DUPLICATED AND WOULD BE REPAIRED AT THE OWNER'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 12391217. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 70,000.

MY 2014 KIA SORENTO AIRBAG WARNING LIGHT CAME ON WITHOUT BEING INVOLVED IN ANY SORT OF ACCIDENT. AFTER THAT THE CONTROLS ON THE STEERING WHEEL ALSO STARTED MALFUNCTIONING. THIS SEEMS TO BE A COMMON COMPLAINT OF KIA OWNERS.

I JUST PURCHASED THIS VEHICLE AND THE HEADLIGHTS ARE EITHER VERY DIM OR HAVE BAD DISPLAY. I CAN'T REALLY SEE ANYTHING AT NIGHT AND DRIVE WITH MY HIGH BEAMS ON AND EVEN THOSE ARE ALL THAT BRIGHT. I WAS FIGURING THERE HAS TO BE A RECALL OF SOME KIND, APPARENTLY NOT.

I RECEIVED A MANUFACTURE RECALL NUMBER SC147 NOTICE FROM KIA. AS OF TODAY 7/3/2017. I HAVE NOT RECEIVED A REPAIR NOTICE FROM KIA FOR THE REPAIRS.

HAD OIL CHANGED ON THURSDAY. WENT ON TRIP ON FRIDAY. ON SATURDAY, THE VEHICLE STARTED ACTING LIKE IT WASN'T GEARING UP GOING UP A HILL. ON SUNDAY, IT WAS LOSING POWER GOING UP HILLS. HAD TO TAKE FOOT OFF EXCELLOATOR AND PAT IT AND THEN HOLD IT DOWN TO GET UP TO 70MPH. USING A LOT OF GAS FROM 25 MILES PER GALLON TO 14 MPG. COULDN'T DRIVE OVER 65 ON THE WAY HOME. TOOK IT TO DEALER. HE SAID OIL WAS 2.5 QRTS LOW EVEN THOUGH I JUST HAD IT CHANGED. THEY CHECKED THE RECALL AND OIL AND GAS FILTERS BUT CANNOT FIND ANYTHING WRONG WITH IT. NOW IT WILL ONLY GO 40 MPH. THEY ARE CONFUSED AND CALLING KIA MASTER MECHANIC. THE RECALL STATES THIS EXACT THING HAPPENING BUT THEY SAY IT IS NOT THE RECALL.

HEADLIGHTS (LOW BEAMS) WILL BLOW OUT WHEN DRIVING AT LEAST ONCE A MONTH. VERY UNSAFE WHILE DRIVING. THIS HAS BEEN AN ON GOING PROBLEM WITH THIS VEHICLE.

WHILE DRIVING AT 25 - 30 MPH A LOUD NOISE SOUNDED FROM UNDER THE CAR. A REPETITIVE BANGING SOUND THEN OCCURRED. I PULLED OVER TO INSPECT THE CAR BUT FOUND NO DAMAGE OR ANYTHING UNUSUAL. WHEN PULLING AWAY ALL WAS QUIET BUT I THEN HEARD THE SOUND OF METAL GRINDING NOISES AND A SHORT WHILE LATER THE WHEELS SUDDENLY LOCKED UP. A SIMILAR EVENT HAPPENED AT 24,000 MILES AND THIS TIME AT 48,500 MILES. BOTH TIMES THE SERVICE DEPARTMENT STATED IT WAS REAR DIFFERENTIAL FAILURE. THE FIRST TIME OCCURRED DRIVING STRAIGHT ON A RURAL ROAD AND THE SECOND WHILE GOING AROUND A SLIGHT BEND ON A RURAL ROAD. THE WHEELS LOCKING UP SUDDENLY ON THE SECOND DIFFERENTIAL FAILURE OCCURRED WHILE GOING DOWN HILL ON A STRAIGHT ROAD TRAVELING AT LESS THAN TEN MILES PER HOUR WHILE TRYING TO GET TO A SAFE LOCATION TO PULL OVER. I TRAVELED LESS THAN 1 MILE FROM WHEN THE INITIAL NOISE WAS HEARD. IT WAS RAINING AND THE VEHICLE SLID SLIGHTLY SIDEWAYS WHEN THE WHEELS LOCKED UP. HAD I BEEN DRIVING FASTER AN ACCIDENT LIKELY WOULD HAVE OCCURRED.

ON APRIL 1ST, THE ENGINE ON MY VEHICLE FAILED. I HAD IT TOWED TO MIDAS FOR REPAIR. THE MECHANICS INFORMED ME OF EXCESSIVE SLUDGE IN THE ENGINE THAT RESULTING IN THE TIMING GEAR AND TIMING SOLENOIDS FAILING. ON APRIL 7TH, I LEARNED THAT KIA WAS RECALLING SPECIFIC MAKES AND MODELS FOR ENGINE FAILURE THROUGH A FRIEND. UPON INVESTIGATION ONLINE, I SAW SEVERAL STORIES PUBLISHED ABOUT THE INFORMATION. SUBSEQUENTLY, I CONTACTED THE DEALER WHERE I PURCHASED THE VEHICLE. SINCE PURCHASE, I MOVED OUT OF STATE. I WAS TOLD TO CONTACT THE NEAREST DEALER, WHICH I DID. I HAD EXPECTED A RETURN CALL, BUT NEVER RECEIVED ONE. I ALSO CONTACTED KIA DIRECTLY. THEY INFORMED ME THAT A RECALL NOTICE WOULD BE SENT TO MY HOME THE WEEK OF MAY 19TH (KEEP IN MIND IT IS APRIL 7TH). NONETHELESS, MIDAS REPLACED THE TIMING GEAR AT APPROXIMATE $1,500 AND ANOTHER MECHANIC REPLACED THE SOLENOIDS AT $175 PLUS PARTS. HE ALSO NOTED THAT THERE WAS AN ISSUE WITH THE CRANKSHAFT POSITION SENSOR AND CAMSHAFT POSITION SENSOR. I CONTACTED THE LOCAL KIA DEALER TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE LOOKED AT. WHEN I EXPLAINED TO THE SERVICE REPRESENTATIVE THAT THERE WAS AN RECALL ON THE VEHICLE FOR POSSIBLE ENGINE FAILURE, SHE ADVISED ME THAT IT WAS ONLY A BULLETIN AND TO BRING THE CAR IN TO BE INSPECTED. THE NEXT WEEK, WHEN DRIVING THE VEHICLE TO THE DEALER AND WHILE ATTEMPTING TO PASS A CAR WITH AN 18-WHEELER COMING IN THE OPPOSITE DIRECTION, THE ENGINE FAILED. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP WHERE IT HAS BEEN EVER SINCE. I WAS INFORMED BY THE SERVICE DEPARTMENT THAT THEY WERE WORKING WITH KIA BECAUSE I NEEDED A NEW MOTOR, AND THEY ASKED FOR SERVICE RECORDS. I DID EXPLAIN THAT I DID NOT HAVE A COMPLETE RECORD OF OIL CHANGES. SEE ATTACHED EMAIL. I WAS INFORMED TODAY THAT KIA HAS DENIED MY CLAIM. THE DEALER IS ATTEMPTING TO GET THE DISTRICT MANAGER TO PUSH FOR APPROVAL.

I WAS DRIVING ON THE HIGHWAY AND WHEN I CAME TO A POINT WHERE I SLOWED ALL THE WAY DOWN MY ENGINE FROZE. LUCKILY IT RESTARTED BUT AS SOON AS IT DID THERE WAS THIS TERRIBLE SOUND LIKE A BIG ROCK WAS FLYING AROUND IN MY ENGINE. ALSO NO CHECK ENGINE LIGHTS CAME ON SO THERE WAS NO WARNING. ALSO THE A/C STOPPED WORKING ABOUT 1 YR AGO. I HAD FREON PUT IN AND IT STOP WORKING ABOUT 6 MONTHS AGO.

I PICKED UP THE CAR ON APRIL 28TH FROM MONROEVILLE KIA FOR SOME WARRANTY WORK ON THE OIL PAN AND TIMING BELT COVER. ABOUT AN HOUR LATER, THE CAR STARTED SMOKING AND I COULD SMELL OIL BURNING. I WAS ADVISED BY THE DEALERSHIP TO BRING THE VEHICLE BACK TO THEM. I TURNED AROUND AND STARTED HEADING BACK THERE. I MADE IT ABOUT A MILE WHEN THE GAS PEDAL WENT TO THE FLOOR AND COMPLETELY LOST POWER AND THE ENGINE LIGHT CAME ON. I PUT MY FLASHERS ON AND COASTED TO THE SIDE OF THE ROAD. WHEN THE CAR CAME TO A STOP, I NOTICED FLAMES CREEPING UP BETWEEN THE HOOD AND THE WINDSHIELD. I PUT THE CAR IN PARK, SHUT THE CAR OFF AND REMOVED THE KEYS, AND GOT OUT OF THE CAR. WITHIN 30 SECONDS OR SO THE CAR WAS COMPLETELY ENGULFED IN FLAMES. I HAD ALREADY STARTED CALLING 911 TO REPORT THE FIRE. THE POLICE AND FIRE DEPARTMENT SHOWED UP WITHIN 6 MINUTES, BUT THE CAR WAS COMPLETELY ENGULFED IN FLAMES. THE CAR WAS ON THE SIDE OF A MAIN ROAD. THE CAR WAS TOWED AS PER MY CAR INSURANCE COMPANY AND THEY WERE SENDING AND INVESTIGATOR TO LOOK TO DETERMINE A CAUSE. THE CAR WAS A COMPLETE LOSS, INCLUDING EVERYTHING INSIDE THE VEHICLE. THIS INCLUDED KIDS SPORTS EQUIPMENT, TOYS, CAR SEATS, CLOTHES, BOWLING EQUIPMENT, ETC. THE ONLY THING THEY HAVE BEEN ABLE TO DETERMINE IN 3.5 WEEKS IS THAT THE FIRE STARTED IN THE ENGINE COMPARTMENT. I'M UNSURE IF THIS HAS ANYTHING TO DO WITH THE CURRENT RECALL OF 17V224000 DEALING WITH THE MOTOR AT THIS TIME. I'M AWAITING WORD FROM KIA MOTORS INC. ABOUT ANY INVESTIGATION THEY MAY WANT TO DO.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR INTERMITTENTLY ILLUMINATED AND THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE ENGINE. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND RECOMMENDED THAT IT BE TAKEN TO A DEALER FOR SERVICING. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL. THE CONTACT WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE REPAIRED. THE VEHICLE HAD BEEN PARKED FOR MONTHS DUE TO THE CONDITION AND WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. ON SEVERAL OCCASIONS, THE KEY FOB FAILED TO PROPERLY OPERATE THE HATCH AND WOULD OPEN OR CLOSE INDEPENDENTLY WITHOUT WARNING. ON ONE OCCASION, THE CONTACT HAD TO MANUALLY OPEN THE HATCH AND THE HATCH INDEPENDENTLY CLOSED. THE CONTACT SUSTAINED A HEAD INJURY DUE TO THE FAILURE. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 22,000.

CAR JUST STOPPED RUNNING WHILE DRIVING DOWN THE STREET. ENGINE LIGHT CAME ON. I RESTARTED CAR, DROVE IT TO A PEP BOYS, THEY PLUGGED IT IN TO GET THE ERROR CODE FOR WHY THE ENGINE LIGHT CAME ON, BUT BY THAT TIME THE LIGHT HAD GONE OFF SO THEY WEREN'T ABLE TO GET THE CODE. I TOOK IT TO THE KIA DEALERSHIP I BOUGHT IT FROM, BUT THE SERVICE PERSON WAS DISMISSIVE. THIS WAS A YEAR AGO, BUT NOW I SEE THAT THERE IS AN IMPENDING RECALL ON THAT MODEL.

ON MAY 5, WHILE DRIVING ON THE 5 FWY, I FELT MY CAR LOOSING POWER AND WHEN I STOP, MY CAR SHUT OFF, I TURN THE CAR ON, HEAR A CLICKING SOUND BUT WAS ABLE TO PULL TO THE LEFT LANE EMERGENCY LANE. TOW THE CAR HOME AND WORKED ON THE CAR, FOUND THAT THE ENGINE BEARING GAVE OUT. I CHECK FOR REPLACEMENT PARTS AND FOUND IT WAS ON A RECALL. TOOK THE CAR TO THE DEALER AND DEALER WOULD NOT FIX IT DUE TO TRYING TO FIX ISSUE. IT WILL COST 8000 DOLLARS TO FIX OUT OF POCKET.

THE PANORAMIC ROOF FIXED PANEL IS SHATTERED. WHEN WE RETURNED HOME FROM CHURCH, WE HEARD A RATTLING NOISE AND OPENED THE PANEL AND SAW THE ENTIRE BACK PANEL IS SHATTERED WITH PIECES OF GLASS SHARDS IN THE BACK SEAT. LOOKING AT THE TOP OF THE CAR THE GLASS WAS ACTUALLY SEPARATING FROM THE FRAME WHICH COULD NOT HAVE BEEN CAUSED BY ROCK, HAIL OR ANYTHING ELSE BUT FAULTY MANUFACTURING. I CONTACTED KIA GROSSINGER DEALERSHIP AND WAS ADVISED TO BRING IN THE CAR FOR THEM TO LOOK AT AND DETERMINE THE CAUSE. I ADVISED THEM FOR SAFETY REASONS I WOULD NOT DRIVE THE CAR AND WOULD BE WILLING FOR THEM TO PICK IT UP AND GET A LOANER. THEY ADVISED THIS WASN'T FEASIBLE. I THEN CALLED KIA CUSTOMER CARE AND THEY HAVE TAKEN MY CLAIM K3444320 TO ADDRESS THE DEALERSHIP'S INABILITY TO DETERMINE CAUSE, REIMBURSE THE GLASS DEALER THROUGH THE WARRANTY AND ACKNOWLEDGE THE DEFECT AND DO A RECALL.

CAR IS USING TO MUCH OIL, HAD OIL CHANGE DONE A WEEK AGO, CHECKED OIL AGAIN. CAR HAS DROPPED A QUART OF OIL. DO NOT SEE ANY LEAKS, AND WHEN STOPPED, AND PRESS ON EXCELARATOR TO GO CAR ACTS LIKE IT WANTS TO SHUT OFF, AND ALOT OF SMOKE COME OUT OF THE TAIL PIPE.

FOR ABOUT A YEAR MY CAR WOULD STALL WHEN I WOULD TURN. IT WOULD HAPPEN OCCASIONALLY. SOMETIMES IT WOULD BE MORE FREQUENT THAN OTHERS. THEN LAST WEEK I WAS DRIVING AND THE ENGINE CUT OFF AGAIN AND I HAD TO PULL OVER AND PUT IT IN PARK AND RESTART START THE CAR AGAIN. THIS IS VERY DANGEROUS. IF I WERE ON THE HIGHWAY AND THIS HAPPENED IT COULD CAUSE A SERIOUS ACCIDENT.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE SEAT BEGAN TO WOBBLE WHILE TURNING THE VEHICLE OR GOING OVER SPEED BUMPS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER SEAT FRAME FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.

I AM REPORTING MY PANORAMIC SUNROOF EXPLODING ON MY 2014 KIA SORENTO SXL. I WAS DRIVING ON A VERY SMOOTH INTERSTATE HIGH WAY IN THE MORNING WITH NO TRAFFIC AROUND ME. I WAS TRAVELING AT 70MPH AND IT WAS MORNING ABOUT 60 DEGREES. I WAS ON THE PHONE WITH MY WIFE AND HEARD A LOUD SOUND (SOUNDED LIKE A GUNSHOT) AND THEN IT STARTED RAINING DOWN GLASS AROUND ME. AS I STATED, I WAS ON THE ROAD AND THERE WAS NOT ANOTHER VEHICLE AROUND ME. ONCE I MANAGED TO PULL OVER TO INSPECT WHAT HAD HAPPENED I NOTICED THAT THERE WAS MOST OF MY SUNROOF INSIDE THE CAR AND THE REST OF THE GLASS THAT REMAINED WAS FACING UPWARD WHICH I THOUGHT WAS ODD. *TR

JANUARY 5, 2017, I WAS ON A 2 LANE HIGHWAY IN WASHINGTON HEADED HOME FROM A DAY OF SHOPPING AND MEDICAL APPOINTMENTS. I WAS 3 EXITS FROM MY HOME WHEN I HEAD A LOUD BANG LIKE A GUN SHOT. I SWERVED BECAUSE I THOUGHT IT WAS A TIRE OR MY WINDSHIELD. BEFORE I COULD PULL OFF OF THE HIGHWAY I HEARD AND SAW THAT THE CLOTH COVER OVER MY SUNROOF WAS SHAKING AND SLAPPING AGAINST THE WIND. I PULLED OFF THE HIGHWAY AND CHECKED MY SUN ROOF. MY SUN ROOF EXPLODED! THERE WAS NOT A CAR IN FRONT OF ME OR NEXT TO ME AND I KNOW NOTHING HAD HIT IT. MY SUN ROOF RANDOMLY EXPLODED! I DROVE STRAIGHT TO THE KIA DEALERSHIP. THE TECHNICIAN TRIED TO TELL ME AND SHOW ME WHERE HE SAID A ROCK HAD HIT IT. HE STUCK HIS PEN INTO A STARBURST AND TRIED TO TELL ME THAT A ROCK HAD HIT ME.

GOT A LETTER FROM KIA STATING THAT THEY ARE HAVING PROBLEMS WITH THE BEARINGS AND RODS IN THEIR 2012-2014 2.4L GDI MOTORS, THEY ARE EXTENDING THE WARRANTY TO 120,000 MILES. A FEW MONTHS LATER THE MOTOR SLUNG A ROD AND IS NOW TRASH. TOWED IT TO SONS KIA IN MCDONOUGH, GA, THEY CONFIRMED THEY WERE EXTENDING THE WARRANTY AND KNEW THIS IS A COMMON PROBLEM. IN FACT THERE ARE 9 OTHERS SITTING IN THE PARKING LOT WITH BLOWN MOTORS IN FRONT OF MINE AND THEY CAN'T EVEN BUILD THE NEW MOTORS FAST ENOUGH TO MEET THE DEMAND (THEY'RE ON BACK ORDER). THEY TOLD ME I NEEDED TO PRODUCE RECEIPTS FOR OIL CHANGES, FROM THE TIME I BOUGHT THE CAR. I BOUGHT IT USED AND HAVE ONLY PUT ABOUT 20,000 MILES ON IT (66,000 TOTAL). I CHANGED THE OIL MYSELF AND DIDN'T THINK ABOUT HANGING ONTO THE RECEIPTS. I WAS ABLE TO PRODUCE ONE RECEIPT AND ALL MY BANK STATEMENTS SHOWING WHEN I WENT TO AUTOZONE AND A LOG BOOK OF ALL THE OIL CHANGES, MILEAGE AND DATES. KIA TOLD ME THAT WASN'T GOOD ENOUGH AND DENIED MY CLAIM FOR THE WARRANTY. THEY TOLD ME THEY WOULD TEAR DOWN THE ENGINE AND GO THROUGH IT TO SEE IF THERE IS SLUG BUILT UP IN THE MOTOR (KNOWING THERE WILL BE DUE TO BAD BEARINGS AND RODS) AND IF THERE IS I'M RESPONSIBLE FOR THE LABOR WHICH WOULD BE ABOUT $500 DOLLARS OR SO. THEY ARE TRYING TO WEASEL THEIR WAY OUT OF FIXING A PROBLEM THEY KNOW THEY CREATED. THEY DON'T CARE THAT THEY ARE SCREWING THEIR CUSTOMERS OVER. THEY KNOW THEY ARE RESPONSIBLE AND NOT ONLY ARE THEY WEASELING OUT OF FIXING IT THEY ARE DOING EVERYTHING THEY CAN TO AVOID A RECALL BECAUSE THEY WOULD HAVE TO SWAP EVERY MOTOR FROM 2012-2014. THEY ARE HOPING THAT NO ONE CAN PRODUCE THEIR RECEIPTS SO THEY GET AWAY WITH AS LITTLE DAMAGE TO THEMSELVES AS POSSIBLE. INSTEAD OF DOING THE RIGHT THING AND TAKING CARE OF THEIR CUSTOMERS AND THE PROBLEMS THAT THEY CAUSED. THERE'S A CLASS ACTION LAWSUIT ALREADY AGAINST KIA ALREADY FOR THIS PROBLEM. *TR

VEHICLE DESCRIBED WAS PURCHASED BY US 8/10/16. RECEIVED NOTICE FROM KIA ON 8/29/16 THAT ENGINE COULD "FAIL", BASICALLY COME APART. CONCERNED WITH SAFETY OF FAMILY IF WIFE WAS DRIVING DOWN THE ROAD OR IN A REMOTE AREA AND THIS OCCURS WITH HER AND GRANDCHILDREN IN CAR. WHY WOULD THIS NOT BE A RECALL ITEM. PLEASE LET ME KNOW WHY IT WOULD NOT BE A RECALL ITEM. TRYING TO AVOID A POTENTIALLY SERIOUS ACCIDENT. TOLD TO KEEP PAPERWORK IN GLOVE BOX IF IT HAPPENS.....REALLY? PLEASE HELP.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE ENGINE FAILED. WHILE DRIVING, THE VEHICLE DECELERATED AND EMITTED A LOUD TICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS OIL SLUDGE IN THE ENGINE. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.

DRIVING ON HIGHWAY GOING ABOUT 65MPH WHEN I HEARD A LOAD BANG FROM THE REAR AND FELT HARD JERK FROM CAR , I STOPPED THE CAR LOOKED UNDERAND SAW FLUID LEAKING FROM AWD COUPLING, TOOK IT IN TO KIA FRESNO REAR DIFFERENTIAL BROKEN METAL IN DIFFERENTIAL FLUID, DIFFERENTIAL REPLACE BUT AWD COUPLING NOT REPLACE. AWD STILL NOT WORKING

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH FAILED TO PROPERLY OPEN FROM INSIDE AND OUTSIDE OF THE VEHICLE. IN ADDITION, THE FRONT PASSENGER SIDE DOOR PANEL WAS LOOSELY CONNECTED AND THE REAR DOOR LATCHES FAILED TO PROPERLY FUNCTION INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

EVERYTIME I PUT THE CAR IN DRIVE IT MAKES A HARSH BANGING NOISE. IT ALSO DECIDES TO JUST SHUT OFF AS SOON AS I PRESS ON THE GAS OR SLOW DOWN AFTER I'VE ALREADY STARTED GOING ON CITY STREETS I CAN ALSO HEAR AND FEEL CLICKING UNDER DRIVER'S SIDE FLOOR BOARD AS I'M TURNING INTO DRIVE WAYS,PARKING SPOTS ETC. THIS IS AN EVERYDAY THING THAT STARTED LAST YEAR.

UNABLE TO QUICKLY READ SPEEDOMETER NEEDLE DURING DAYLIGHT, DUE TO LACK OF CONTRAST BETWEEN NEEDLE AND BACKGROUND, RESULTING IN DANGEROUS PERIOD OF EYES OFF ROADWAY TO DETERMINE ONE'S SPEED.

WAS GETTING READY TO MAKE A LEFT AND WAS T-BONED ON DRIVERS SIDE CURTAIN AIRBAGS OR SIDE AIRBAGS DID NOT DEPLOY ADJUSTER FOR INSURANCE COMPANY SAID IT LOOK LIKE THERE WAS A DEFECT IN THE SENSORS.

THE VEHICLE WAS IN MOTION. RANDOM BLIND SPOT BLINKING OR SOUND WHEN MAKING A RIGHT TURN. REPEATED VISITS TO STEVENSON KIA. SHOWED VIDEO OF PROBLEM. TECHNICIAN OBSERVED PROBLEM CASE #T3038955. DEALER SAYS THEY CAN,T DO ANYTHING TO SOLVE PROBLEM. SAFETY HAZARD WHEN MONITOR SOUNDS OR BLINKS WHEN THERE IS NO OBSTRUCTION

BOUGHT A PRE-CERTIFIED USED 2014 KIA SORENTO SXL. PASSED ALL 150 INSPECTION. LESS THAN 24 HRS AFTER BUYING THE CAR, THE FOLLOWING MORNING MY PREGNANT WIFE WAS DRIVING TO WORK IN RUSH HOUR TRAFFIC ON THE HIGHWAY AND ALL A SUDDEN THE CAR WOULD NOT ACCELERATE. SHE WAS PRESSING THE GAS PEDAL TO THE FLOOR AND THE CAR WAS GOING 5 MPH. SHE WAS SO SCARED, SPECIALLY BEING PREGNANT, THAT THE CARS WERE GOING TO HIT HER. SHE TRIED GETTING INTO THE SHOULDER BUT SHE WAS GOING SO SLOW THAT CARS WERE ZIPPING PASS HER. THANKFULLY SHE ABLE TO GET TO THE SHOULDER. HUGE SAFETY ISSUE!!! AFTER GETTING TO A SAFE AREA, SHE TURNED THE CAR BACK OFF AND ON, THE CAR WORKED PERFECTLY FINE. TOOK IT BACK TO THE DEALERSHIP AND THEY COULDN'T REPLICATE THE PROBLEM AND THEIR COMPUTER SENSOR COULDN'T PICK UP ANYTHING WRONG WITH THE VEHICLE. SO LONG STORY SHORT, NOTHING WAS DONE. THERE WAS A RECALL FOR ACCELERATOR PEDAL ASSEMBLY FOR 2016 KIA SORENTO. THE AFFECTED SORENTO WERE BUILT FROM OCT 27, 2014 AND JAN 29, 2015. OUR CAR JUST MISSED IT BY A FEW MONTHS. I GUESS KIA IS JUST WAITING FOR A HUGE ACCIDENT FOR THEM TO DO SOMETHING ABOUT IT. I HOPE IT WOULDN'T BE US.

I WAS DRIVING 70 MPH DOWN HIGHWAY WHEN CAR SHUTDOWN AND STERLING LOCKED, UNABLE TO CONTROL VEHICLE. COME TO FIND OUT NEXT FEW DAYS IT WAS THE ACCELATOR THAT CAUSED IT. I HAD NO CONTROL AND ALMOST GOT KILLED BY A 18 WHEELER DRIVING IN NEXT LANE.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHEN THE CONTACT ATTEMPTED TO ACCELERATE, THE VEHICLE JOLTED THREE TIMES BEFORE ACCELERATING. THE FAILURE RECURRED THREE TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO INSPECTED THE VEHICLE AND FOUND NO FAILURES. THE FAILURE RECURRED ON A DIFFERENT DAY. ON ANOTHER OCCASION, WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE LOST STEERING AND BRAKING ABILITY. AS A RESULT, THE VEHICLE DROVE INTO A DITCH. THE BRAKE AND STEERING ABILITY RETURNED AND THE CONTACT DROVE TO ANOTHER LOCAL DEALER WHO WAS ALSO UNABLE TO FIND THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND FOLLOWED UP WITH THE DEALERS, BUT THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE CONTACT WAS TOLD TO DRIVE THE VEHICLE UNTIL THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.

I LOVE MY 2014 KIA SORENTO, BUT FOR THE SPEEDOMETER NEEDLE. IT IS VIRTUALLY UNREADABLE DURING THE DAYTIME AND CONSTITUTES A SAFETY ISSUE WHEN THE DRIVER HAS TO TAKE HIS EYES OFF THE ROAD FOR SEVERAL SECONDS TO SEE HOW FAST HE IS GOING. THIS IS ESPECIALLY DANGEROUS ON A METROPOLITAN FREEWAY. THE LOCAL KIA DEALER (MESA, AZ) SAID THEY HADN'T HEARD OF THE PROBLEM AND, IN ANY EVENT, COULD NOT HELP AND REFERRED ME TO CORPORATE KIA. CORPORATE KIA REFERRED ME BACK TO THE LOCAL DEALER. I UNDERSTAND FROM INTERNET FORUMS DISCUSSING THIS ISSUE THAT, FIRST, I AM ONE OF MANY COMPLAINING ABOUT THIS SPEEDO-UNREADABLE ISSUE AND, SECOND, KIA CORPORATE IS INDEED AWARE OF THE PROBLEM (SEE CASE # [XXX], JUNE 10, 2013), BUT OFFERS NO RELIEF, OTHER THAN "THEY ARE WORKING ON IT." I AM TOLD KIA MAY HAVE RESOLVED THE ISSUE IN ITS 2015 MODEL (WHICH SEEMS AN ADMISSION OF FAULT), BUT THAT DOES NOT HELP ME AND OTHER OWNERS OF THE 2014 MODEL. IT SEEMS A SIMPLE FIX: REPLACE THE 2014 SPEEDOMETER UNIT WITH THAT OF 2015. OR, HECK, PAINT THE SPEEDO NEEDLE WHITE, INSTEAD OF THE EXISTING DULL RED ON A BLACK BACKGROUND. I RESPECTIVELY REQUEST THE NHTSA TO RESOLVE THIS SAFETY ISSUE, SOONEST. THANK YOU. :) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE TRAVELING 70 MPH, I SUFFERED A FRONT TIRE FAILURE. A NARROW STRIP 1" WIDE BY 6" LONG SEPARATED FROM THE TIRE. I WROTE TWICE TO KUMHO WITH NO RESPONSE. I HAVE DRIVEN 50+ YEARS AND I HAVE NEVER HAD SUCH A TIRE MALFUNCTION. I DID NOT DRIVE OVER ANYTHING AS THERE WAS NO OTHER DAMAGE. THIS KUMHO TIRE SHOULD BE REVIEWED FOR SAFETY REASONS.

THE HEADLAMPS ARE FREQUENTLY GOING OUT AND REQUIRE TO BE REPLACED. I LIVE IN A STATE WHERE HEADLAMPS ARE REQUIRED IN RAIN (SO MANY TIMES I AM IN VIOLATION) AND THE ROADS ARE NOT WELL LIT AT NIGHT. EVEN WHEN THE HEADLAMPS ARE WORKING PROPERLY, THEY ARE INADEQUATE.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND MAKING A LEFT TURN INTO THE PARKING LOT TO PARK THE VEHICLE, THE STEERING WHEEL AND THE BRAKES FAILED. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING 60 MPH, THERE WAS A LOUD ABNORMAL NOISE AND THE PRESENCE OF SMOKE EMITTED OUTSIDE AND INSIDE THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT LIFTED THE HOOD AND NOTICED FLAMES NEAR THE MOTOR. THE VEHICLE WAS COASTED OVER TO THE SIDE OF THE ROAD. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS PARKED AT THE DEALER'S FOR WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT IT WAS UNCERTAIN AS TO WHEN THEY WOULD INVESTIGATE THE FAILURE AND PROVIDE A PERMANENT REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

WHEN DRIVING VEHICLE UPON COMING TO STOP WHEN YOU STEP ON BRAKE TO STOP CAR THE SHOULDER STRAP OF SEAT BELT WILL NOT ENGAGE UNLESS A CERTAIN AMOUNT OF PRESSURE IS USED, AND, EVEN THEN IT WILL NOT ENGAGE ALL THE TIME.THE TECHNATION SAID THIS IS THE WAY THE SHOULDER STRAP WORKS.I WORK FOR USPS AND WHEN WE COME TO A STOP I VEHICLES STEAT BELTS LOCK YOU IN PLACE.

I DROVE MY KIA TO THE END OF THE DRIVEWAY TO GET THE MAIL. UPON SHUTTING THE DOOR, MY REAR WINDSHIELD EXPLODED OUTWARD. I CONTACTED KIA AND SPOKE WITH JOSE AND WAS GIVEN A CASE NUMBER. I WAS INSTRUCTED TO TAKE IT TO A KIA DEALERSHIP SO THEY COULD DETERMINE IF THE WINDSHIELD WAS DEFECTIVE. MY HUSBAND TOOK IT TO SPITZER KIA AND AFTER WAITING 4 HOURS WAS TOLD THEY WOULDN'T COVER IT. SHAWN WAS THE MECHANIC THAT LOOKED AT THE WINDSHIELD AND TOOK PICTURES. PICTURES WERE SENT TO STEVEN RUPERT, FIELD TECHNICAL REP FOR KIA. MR. RUPERT MADE THIS DECISION VIA EMAIL TO SHAWN, PER SHAWN. I CONTACTED KIA ONCE AGAIN AND WAS TOLD THEY GO BACK WHAT IS REPORTED AND THERE WAS NOTHING THEY COULD DO.

NOVEMBER 6 2015 AT APPROXIMATELY 5:15 PM MY WIFE HAD AN ACCIDENT IN OUR CAR TOUR OF THE FRONT END TOOK IT TO THE REPAIR SHOP IN THE BODY SHOP AFTER 4 WEEKS WE GOT THE CAR BACK AFTER ONE DAY THE CAR CUT OFF AND WOULD NOT START AGAIN TOOK IT BACK TO THE DEALER HE SAID IT WAS THE FUEL PUMP THAT WASN'T COVERED BY THE INSURANCE BUT I DON'T UNDERSTAND THE CARD NEVER CUT OFF BEFORE THE ACCIDENT SO WHY DID HE CUT OFF AFTER THE REPAIR

CAR WAS PARKED IN GARAGE OVER THE WEEKEND, FROM FRIDAY 4PM TILL MONDAY 6AM, STARTED CAR SUNDAY NIGHT, BACKED OUT OF THE GARAGE TO PUT OUT THE TRASH FOR MONDAY PICKUP, PULLED THE VEHICLE BACK IN THE GARAGE AND SHUT IT OFF. MONDAY AT 6AM BATTERY WAS DEAD. NOTHING WAS LEFT ON OVERNIGHT IN CAR.

TURNING TO PARK MY CAR IN A PARKING LOT, TOOK A SLIGHT TURN INTO THE SPOT AND THE CAR SHOT UP THE INCLINE LIKE A ROCKET BY ITS SELF.

WHILE ACCELERATING TO MERGE ONTO THE FREEWAY, THE CAR SEEMED TO LOSE POWER. IT CONTINUED TO RUN FOR A WHILE, BUT WOULD NOT ACCELERATE PAST 60 MPH. LIGHT WENT ON INDICATING ENGINE PROBLEM. PULLED CAR OVER TO SIDE OF THE ROAD AND IT DIED COMPLETELY. WE HAD A VERY SIMILAR PROBLEM WITH THIS VEHICLE APPROXIMATELY 2 YEARS AGO. AFTER BRINGING THE CAR INTO OUR DEALERSHIP MULTIPLE TIMES 2 YEARS AGO, OUR KIA DEALERSHIP TOLD US THAT THEY COULD NOT RECREATE THE PROBLEM AND RESET SOME ELECTRICAL PORTION OF THE CAR. BOTH TIMES THAT THIS (2015 AND 2013/4) HAPPENED WE HAD OUR YOUNG CHILDREN IN THE CAR. I FEAR FOR MY SAFETY AND THE SAFETY OF MY CHILDREN IN THIS CAR.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING 2 MPH FROM A STOP, ANOTHER VEHICLE FAILED TO STOP AT A LIGHT AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED RIB, CLAVICLE, ABDOMEN, SPLEEN, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. THE VIN WAS UNAVAILABLE.....UPDATED 10-27-15 *BF NO VIN AVAILABLE...UPDATED 4/12/18*JB *TR

I PRESSED ON MY BRAKES TO AVOID HITTING THE CAR IN FRONT OF ME. THE CAR VEERED LEFT AND STARTED TO SWERVE. IT STARTED SPINNING OUT OF CONTROL.

WHILE DRIVING AT POSTED HIGHWAY SPEED, A NOISE DEVELOPED, SEEMED TO COME FROM THE FRONT OF CAR, PULLED OVER TO CHECK THE SOURCE. SEEMED TO BE COMING FROM THE ENGINE, QUIET AT IDLE, MORE LIKE A KNOCKING SOUND WHEN REVING THE ENGINE ABOVE IDLE RPMS. NO CODES OR WARNING LIGHTS VISIBLE ON DASH BROUGHT TO KIA DEALER FOR DIAGNOSIS.. WAS TOLD THE COMPLETE ENGINE NEEDS TO BE REPLACED, INTERNAL ENGINE PROBLEM. WILL BE COVERED BY WARRANTY. I TRAVEL BY CAR EXTENSIVELY LONG DISTANCES, FORTUNATE IT DIDN;T HAPPEN ON ONE OF MY TRIPS. THIS HAPPENED WHILE SUMMERING IN MASSACHUSETTS. MY HOME IS IN FLORIDA.

TL* THE CONTACT OWNED A 2014 KIA SORENTO. AFTER THE VEHICLE WAS PARKED FOR FIVE HOURS, THE FUEL TANK CAUGHT FIRE WITHOUT WARNING. THE VEHICLE WAS DESTROYED. NO INJURIES WERE REPORTED. THE FIRE DEPARTMENT CONFIRMED THAT THE FUEL TANK CAUSED THE FIRE. THE FAILURE MILEAGE WAS 21,000.

AS I WAS DRIVING INTO MY DAUGHTERS DRIVEWAY APPROX. 5-10 MPH I HEARD A LOUD POP AND THEN GLASS RAINING DOWN FROM THE PANORAMIC SUNROOF ONTO THE BACK SEAT OF THE VEHICLE. ALL THE WINDOWS AND SUNROOF WERE CLOSED AT THE TIME OF THE OCCURRENCE. ONLY THE REAR PORTION OF THE GLASS ROOF SHATTERED, THE FRONT GLASS REMAINED IN TACK. *TR

LEFT 2014 SORENTO SXL AT AIRPORT PARKING AND FLEW TO ANOTHER CITY FOR ONE WEEK. CAME BACK TO FIND VEHICLE WILL NOT START. BATTERY WAS DEAD. I SPRAINED MY BACK TRYING TO OPEN THE SUV TRUNK FROM INSIDE AS THERE WAS NO POWER AVAILABLE TO RELEASE THE TRUNK LOCK. FIVE (5) SIMILAR EVENTS HAVE HAPPENED TO ME, ONE OF THEM AT THE KIA DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO FIND THE CAUSE OF THE PROBLEM. IN RESEARCHING THE WEB, IT SEEMS TO BE A COMMON PROBLEM THAT KIA HAS NOT RESOLVED AND MANY PEOPLE ARE AFFECTED WITH BATTERY DRAIN WITHIN 3 TO 5 DAYS OF LEAVING THE CAR IN THE GARAGE. *TR

APPROXIMATELY ONE MONTH AGO MY CHECK ENGINE LIGHT CAME ON (P2098) IN MY 2014 KIA SORENTO EX V6 GDI WITH ABOUT 11,000 MILES ON THE ODOMETER. I TOOK IT IN TO KIA. THEY STATED IT WAS A KINKED WIRE. LAST WEEK, CHECK ENGINE LIGHT RETURNS (P2098). IT WAS CHECKED THIS TIME AND A REASON COULD NOT BE FOUND. A TECHLINE FOLDER WAS OPENED AND IT WAS RESEARCHED WITH KIA ENGINEERS WHO SAID THEY ARE AWARE OF THIS PROBLEM IN OTHER SORENTOS. THEY ARE SEARCHING FOR THE ANSWER TO THE PROBLEM AND I AM TO CONTINUE TO TAKE MY SORENTO TO THE DEALER WHEN THE CHECK ENGINE LIGHT TURNS ON SO THAT THEY HAVE A RECORD OF IT. THEY ARE SUPPOSED TO LET US KNOW WHEN A SOLUTION HAS BEEN FOUND SO IT CAN BE REPAIRED. I JUST DON'T KNOW HOW LONG THIS IS GOING TO GO ON BEFORE A FIX IS IN PLACE.

DRIVING ON THE FREEWAY THIS MORNING I HEARD A VERY LOUD NOISE AND THEN MY SUNROOF SHATTERED. IT WAS THE BACK PORTION OF THE PANORAMIC SUNROOF AND IT COMPLETELY SHATTERED. SOME SMALL GLASS PARTICLES FELL INTO THE CAR, BUT MOST OF THE GLASS STAYED ATTACHED. I PULLED OVER AND CALLED HWY PATROL THINKING SOMEONE MUST HAVE THROWN SOMETHING AT MY CAR. I WAS NOT CLOSE TO ANY OTHER VEHICLES. MAYBE IT WAS ALREADY COMPROMISED BY A ROCK CHIP OR SOMETHING?? THANK GOODNESS MY BABY WAS NOT WITH ME AS HER CAR SEAT IS DIRECTLY BELOW THE SUNROOF. I TOOK IT TO THE DEALERSHIP AND IT WILL COST $2300 TO FIX. I AM NOW IN A RENTAL FOR 4-5 DAYS WHILE IT IS REPAIRED. *TR

WE WERE DRIVING WHEN SUDDENLY THE SUNROOF EXPLODED VIOLENTLY AND ALL GLASS FELL ON US. *TR

SPEEDOMETER NEEDLE IS IMPOSSIBLE TO SEE DURING SUNNY DAYS. THE NEEDLE IS TOO NARROW AND A POOR COLOR CHOICE FOR THE BACKGROUND. THIS IS DANGEROUS NOT KNOWING YOUR SPEED AND HAVING TO TAKE YOUR EYES OFF THE ROAD TOO LONG TO TRY TO READ IT. *TR

AUG 5 2014 WAS DRIVING HOME ENGINE JUST STOPPED, WHICH MAKES BRAKING AND STEERING VERY DIFFICULT. GOT ENGINE STARTED AFTER A FEW TRIES ,DROVE HOME WITHOUT FURTHER INCIDENT. CALLED KIA, HAD TOWED TO LOCAL DEALER. DEALER COULD NOT FIND ANY CODES OR PROBLEMS. MILEAGE 9500. ON JAN 7 2015 CAR WOULD NOT START IN PARKING LOT AT WORK. MANAGED TO GET STARTED, DROVE 500 YARDS AND ENGINE QUIT AT A STOP LIGHT. RESTARTED ENGINE, STARTED UP A HILL AND AFTER 500 YARDS OR SO ENGINE QUIT AGAIN. RESTARTED AGAIN CONTINUED HOME WITHOUT INCIDENT. ON JAN 7 2015 LEFT WORK, ENGINE QUIT AGAIN. RESTARTED AND CONTINUED ON. AFTER 8 MILES ENGINE QUIT WHILE TRAVELING UP A SLOPE ON SNOW COVERED ROAD. CAR SLID BACKWARDS INTO A DITCH. RESTARTED AGAIN, PULLED THE CAR FROM DITCH, CONTINUED ON. AFTER A MILE, ENGINE QUIT AGAIN. RESTARTED AND CONTINUED HOME WITHOUT INCIDENT . MILEAGE 14000. CALLED KIA UPON ARRIVING HOME. THEY ARRANGED A LOANER CAR FOR US AND WE TOOK SORENTO TO LOCAL DEALER AGAIN. DEALER PUT 30 MILES ON CAR WITHOUT INCIDENT AND CHECKED COMPUTER FOR CODES. NONE FOUND. KIA ENGINEERING INSTRUCTED THEM TO CHECK ALL GROUNDS. NO PROBLEMS FOUND. KIA ENGINEERING IS CURRENTLY SENDING A DATA RECORDER TO DEALER FOR INSTALLATION ON CAR FOR 30 DAYS TO MONITOR SYSTEMS. HOPEFULLY WE WILL HAVE THE SAME PROBLEM SO DATA RECORDER CAN PICK UP THE PROBLEM. ONLY PROBLEM IS WE ARE SCARED TO DRIVE THE CAR FOR FEAR OF A MAJOR ACCIDENT. KIA DOES NOT SEEM CONCERNED AT ALL ABOUT OUR WELL BEING OR ANYONE ELSE'S SHOULD WE BE IN OR CAUSE AN ACCIDENT. KIA ACTUALLY TOLD US THEY WERE NOT WORRIED ABOUT HYPOTHETICAL SITUATIONS. MIND YOU WE LIVE IN NORTHWEST PA. THE WEATHER IS LESS THAN HOSPITABLE MUCH OF THE TIME DURING THE WINTER MONTHS. *TR

I BOUGHT A 2014 KIA SORENTO IN NOV. 2013. 2MONTHS I STARTED HAVING ISSUES WITH THE DOOR LOCKS NOT WORKING PROPERLY AND THE BLUE TOOTH. I TOOK IT TO THE DEALER FOR SERVICE AND TOLD THEM ABOUT IT AFTER 3-4 TRIPS AND BEING TOLD EACH TIME THAT THERE WAS NOTHING WRONG THEY FOUND THAT THE RADIO SYSTEM WAS BAD. STILL NOTHING WRONG WITH THE DOOR LOCKS NOT UNLOCKING. THEN A FEW WEEKS LATER I STARTED HAVING PROBLEMS WITH IT STARTING, AGAIN 3-4 TRIPS OF BEING TOLD NOTHING WAS WRONG THEY SAID YOU HAVE A BAD BATTERY! I STARTED GETTING A WARNING FROM THE UVO SYSTEM IN NOVEMBER 2014 THAT I HAD A TRANSMISSION ISSUE TOOK IT TO THE DEALER AND EVEN THOUGH A TECHNICIAN SAW THE WARNING ON THE SCREEN AND THAT THE ENGINE LIGHT WAS ON THEY SAID THE GAS CAP MUST HAVE BEEN ON WRONG CAUSING THE WARNING AND THE TRANSMISSION TO STALL AND BE SLUGGISH, ALONG WITH CAUSING THE BLUETOOTH NOT TO RESPOND, AUTOMATIC DOOR LOCKS NOT TO RELEASE,BACKUP CAMERA BEEPS WHEN THERE IS NOTHING BEHIND ME, THE AUTOMATIC WINDOW ON THE DRIVERS SIDE TO NOT ROLL UP. IT WAS FOUND THAT THE TRANSMISSION WAS GOING OUT AND WAS REPAIRED AT THE NICHOLASVILLE STORE, HOWEVER IT HAS NOT TAKEN CARE OF THE ISSUES, THE DOORS WILL NOT UNLOCK AND THE UVO SYSTEM CONTINUES TO SEND EMAILS TO THE DEALER THAT THERE IS AN ISSUE. I HAVE ALSO HAD TO REPLACE A HEAD LIGHT BULB, BRAKES ARE RUBBING. I HAVE SPOKEN WITH THE KIA CORP ANALYSTS SPENCER WITH NO RESULTS AT THIS POINT. I HAVE SPOKEN WITH THE GENERAL MANAGER OF THE NICHOLASVILLE KY DEALER DURING OUR CONVERSATION HE SAID TO ME TO BRING MY CAR TO THE DEALER THEY WOULD BE GLAD TO CHECK IT. I ASK IF THERE WAS ANY WAY WE COULD WORK SOMETHING OUT SO THAT THEY COULD COME TO ME AND GET THE CAR. I EXPLAINED TO HIM THAT I DO NOT FILL SAFE IN THE VEHICLE AND THAT I AM AFRAID FOR MY KIDS SAFETY, ON 1/20/15 I WAS IN AN ACCIDENT WITH IT. *TR

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

UPON OPENING THE DRIVER'S DOOR, IT HIT MY LEFY EYBROW DUE TO THE UNFINSIHED AND SHARP UPPER RIGHT CORNER OF THE DOOR; I WAS TAKEN TO THE EMERGENCY ROOM AND HAD 9 STECHES

AT AROUND 0400 PM WE WERE DRIVING EAST ON HWY 50 ABOUT FIFTEEN MILES OUTSIDE OF PUEBLO CO JUST PAST THE TURN OFF TO THE PUEBLO CHEMICAL DEPOT HEADED TO LA JUNTA. THERE WAS NO TO LITTLE TRAFFIC, WE HEARD A LOUD BANG OR POP THAT SCARED US BOTH AND MADE US DUCK FOR COVER. MY WIFE QUICKLY PULLED TO THE SIDE OF THE ROAD WHERE I GOT OUT TO INSPECT THE CAR AND FOUND THE SUNROOF HAD LITERALLY BLOWN OUT, SHATTERED INTO TINY PIECES. THERE WAS NO FOREIGN OBJECTS OR ROCKS, IT JUST SPONTANEOUSLY BLEW OUT. WE DISCUSSED WHAT WE SHOULD DO AS WE WERE A LONG WAYS FROM HOME. WE CALLED THE DEALER AND EXPLAINED WHAT HAD HAPPENED THEY SAID THEY WOULD REPAIR IT UNDER WARRANTY WE JUST NEEDED TO GET THERE. WE TOLD THEM WE WOULD NEED A LOANER AND THEY SAID THEY WOULDN'T BE ABLE TO DO THAT TONIGHT, SO WE HAD TO TAKE IT HOME FOR THE NIGHT AND TAKE IT BACK IN THE MORNING, ONLY PROBLEM WAS THE WIND WAS BLOWING SHARDS OF GLASS AROUND THE INTERIOR OF THE CAR, VERY UNSAFE. WE GET HOME AND FIND OUT ON-LINE THAT THERE IS A PROBLEM WITH THIS ON THE SORENTO'S, THIS GUY OBVIOUSLY KNEW OF IT AND DIDN'T OFFER TO HAVE IT TOWED OR TO HELP US WITH A LOANER SO NOW WE WILL HAVE TO HAVE IT TOWED THERE BECAUSE ITS TO DANGEROUS TO DRIVE. ...UPDATED 03-11-15 *BF UPDATED 6/18/2015 *JS

TL* THE CONTACT OWNS A 2014 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO ENGAGE THE BRAKE PEDAL, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL AND STEERING WHEEL STARTED TO VIBRATE WITHOUT WARNING. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

WE CANNOT EASILY READ THE SPEEDOMETER IN DAYLIGHT. IT IS VERY DIFFICULT TO DETERMINE THE SPEED AT WHICH WE ARE DRIVING. THIS IS A SAFETY ISSUE. I DISCUSSED IT WITH THE KIA DEALERSHIP RIGHT AFTER WE PURCHASED THE VEHICLE AND THEY SAID THERE WAS NOTHING THAT CAN BE DONE. THE SPEEDOMETER NETTLE IS A RED LED ON WHITE NUMBERS WITH A BLACK BACKGROUND. WE CAN SEE THE NETTLE AT NIGHT BUT WE HAVE TO STARE AT IT FOR A LONG TIME TO BE ABLE TO SEE IT DURING DAYLIGHT HOURS. OBVIOUSLY, IT IS UNSAFE TO STARE AT THE SPEEDOMETER FOR A LONG PERIOD OF TIME WHILE DRIVING. IT IS ALSO UNSAFE TO NOT KNOW THE SPEED AT WHICH WE ARE DRIVING. WE SENT A LETTER TO: CONSUMER ASSISTANCE CENTER KIA MOTORS AMERICA, INC. P.O. BOX 52410 IRVINE, CA 92619-2410 THEY CALLED AND SAID THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM. TAKING YOUR EYES OFF THE ROAD AS LONG AS IT TAKES TO DETERMINE THE SPEED IS AT LEAST AS LONG AS IT WOULD TAKE TO READ OR SEND A TEXT MESSAGE WHICH IS VERY UNSAFE. WE HAVE ANOTHER CAR WITH A WHITE NETTLE ON A BLACK BACKGROUND AND IT IS VERY EASY TO READ. WE HAVE HAD OVER 20 CARS IN OUR LIFETIME AND HAVE NEVER HAD ONE WITH A SPEEDOMETER THAT IS THIS DIFFICULT TO READ. *TR

APPROXIMATELY 5 SECONDS AFTER THE VEHICLE IS INITIALLY PLACED INTO REVERSE GEAR, AND WHILE THE VEHICLE IS LIKELY ALREADY IN REVERSE MOTION, THE BACKUP CAMERA GOES BLACK FOR 2-3 SECONDS (AND CONSEQUENTLY, THE DRIVER IS BLIND) WHILE THE CAMERA IS APPARENTLY SWITCHING ON THE GUIDE LINE OVERLAYS. *TR

TL* THE CONTACT OWNS A 2014 KIA SORENTO. UPON STARTING THE VEHICLE, THE GEAR WAS SHIFTED INTO REVERSE AND THE ENGINE REVVED WHEN THE CONTACT LIGHTLY DEPRESSED THE ACCELERATOR PEDAL. AS A RESULT, THE VEHICLE BACKED INTO A STEEL POST. THE FRONT PASSENGER HAD TO HELP THE CONTACT SHIFT THE GEAR INTO NEUTRAL IN ORDER TO STOP THE VEHICLE FROM ACCELERATING. SUDDENLY, THE VEHICLE ACCELERATED FORWARD INTO A FIELD AT A HIGH RATE OF SPEED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO PRESS THE IGNITION START BUTTON IN ORDER TO STOP THE VEHICLE. THE CONTACT SUSTAINED MINOR ANKLE INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A MANUFACTURED ELECTRICAL CORD THAT WAS CONNECTED TO THE ACCELERATOR, WHICH MAY HAVE CAUSED THE FAILURE. THE FAILURE CODES DID NOT ILLUSTRATE THAT THIS WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 12,900. UPDATED 12/01/14*LJ *AS

THERE HAS BEEN A VERY HARD JERK FORWARD AFTER A STOP (OR STOP AND TURN I. E. AT STOP SIGN) WHEN I START TO ACCELERATE GENTLY. THIS JERK HAS ALWAYS HAPPENED AFTER A STOP WITHIN 75 - 150 FEET. THE SPEED OF THE VEHICLE HAS ALWAYS BEEN AROUND 10- 15 MPH. JERK FORWARD SEEMS TO BE A SLAM FORWARD OF DRIVE SHAFT AFTER JUST STARTING TO ACCELERATE. THIS HAS OCCURRED ABOUT THREE TIMES A MONTH AND USUALLY AFTER CAR HAS RUN ABOUT FIVE MINUTES. I AM NOT A MECHANIC BUT THIS SEEMS TO BE POWER TRAIN ISSUE WITH DRIVE SHAFT, BRAKES AND/ OR TRANSMISSION INVOLVED. I WILL RESEARCH FURTHER WITH DEALER AS TIME PERMITS - THEY HAVE BEEN MADE AWARE OF THIS ISSUE BUT DID NOT SAY FOR SURE WHAT WAS HAPPENING AS OF YET (WANT LONGER EVALUATION TO DRIVE VEHICLE THEMSELVES). *TR

THE SPECS FOR THE ADJUSTMENT OF HID LIGHTS ARE REQUIRING THE LIGHTS BE SET TOO LOW (NOT SHINING FAR ENOUGH) THE ROAD IN FRONT OF THE VEHICLE IS ILLUMINATED FOR A FEW YARDS ONLY, AND THE HIGH BEAM LIGHT SHINES ONLY AS FAR AS THE LOW BEAM OF ME PREVIOUS VEHICLES. THIS IS VERY DANGEROUS IF ONE DRIVES ON A FREEWAY AT THE ALLOWED SPEEDS (IN SOME STATES THIS IS 80 M/H). IN MY INCIDENT I WAS DRIVING ON I 80 IN NEBRASKA AT ABOUT 12 AM AND DID NOT SEE A CHUNK OF TRUCK TIRE LAYING ON THE ROADWAY. I DROVE OVER THE PIECE WHICH SUBSEQUENTLY WAS PROPELLED UNDER MY VEHICLE AND DESTROYED THE PROTECTIVE PLASTIC SHIELD FOR THE BRAKE LINES AND TORE OFF THE FUMES CANISTER OF THE GAS TANK. BOTH COULD HAVE ENDED UP IN A RATHER DANGEROUS CONDITION, AND ONE HAS TO ASK, IS A PLASTIC SHIELD THE PROPER PROTECTION FOR THESE COMPONENTS? THIS WOULD NOT HAVE HAPPENED IF THE HEADLIGHTS WOULD HAVE ILLUMINATED ENOUGH OF THE ROAD IN FRONT OF THE CAR WHICH IN TURN WOULD HAVE ALLOWED FOR AN EVASIVE MANEUVER. *TR

WAS DRIVING VEHICLE ON FREEWAY WHEN SUNROOF SPONTANEOUSLY SHATTERED, CAUSING A HUGE HOLE & GLASS TO RAIN DOWN INTO CAR. NO ROCK OR ROADWAY DEBRIS WAS OBSERVED TO BE A FACTOR. *TR

TL* THE CONTACT OWNED A 2014 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING APPROXIMATELY 15 MPH WHEN SHE BECAME INVOLVED IN A SIDE IMPACT CRASH WITH A DUMP TRUCK THAT WAS TRAVELING 40 MPH. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER WAS FATALLY INJURED. A POLICE REPORT WAS FILED OF THE INCIDENT. THE FAILURE MILEAGE WAS 10,000...UPDATED 07-08-15 *BF UPDATED 08/24/2017*CT

I HAVE 2 CONVERTIBLE CAR SEATS IN THE BACK SEAT OF MY SORENTO. ONE CAR SEAT IS BEHIND THE DRIVER AND ONE BEHIND THE PASSENGER SEAT, BOTH ARE REAR FACING. THEY ARE SECURED USING THE SEAT BELTS, NOT LATCH, DUE TO WEIGHT LIMITS PER THE CAR SEAT MANUAL. THE SEATBELTS SECURING THE CAR SEATS HAVE BEEN RELEASING ON THEIR OWN WHILE DRIVING, BOTH WHILE MY CHILDREN WERE IN THEIR CAR SEATS AND WITHOUT MY CHILDREN. MOST RECENTLY, I WAS MAKING A LEFT TURN FROM A STOP AT A STOP LIGHT WHEN I HEARD ONE OF THE CAR SEATS SLIDING ON THE SEAT OF THE CAR. I IMMEDIATELY PULLED OVER TO BUCKLE THE SEAT BACK IN. THIS HAS HAPPENED A TOTAL OF 6 TIMES BEHIND THE PASSENGER AND 2 TIMES BEHIND THE DRIVER IN THE PAST MONTH- MONTH AND A HALF. THE CAR SEATS HAVE BEEN IN ANOTHER VEHICLE AND DID NOT HAVE THIS PROBLEM. I CALLED KIA 2 TIMES AND TOOK MY CAR TO THE LOCAL DEALERSHIP. THE LOCAL DEALERSHIP HAD A TECHNICIAN BUCKLE THE SEAT BELT AND PULL ON IT. THEY TOLD ME NOTHING WAS WRONG, THERE IS NOTHING THEY CAN DO AND SENT US ON OUR WAY. KIA THEN TOLD ME THAT THERE IS REALLY NOTHING THEY CAN DO EITHER IF THEY CANNOT SEE WHAT IS HAPPENING. I VOICED MY CONCERN ABOUT GETTING INTO AN ACCIDENT AND THIS HAPPENS, WHAT WILL HAPPEN TO MY CHILDREN? THE CAR SEAT ITSELF IS ONLY SAFE IF PROPERLY SECURED IN THE CAR. KIA DID NOT SOUND VERY CONCERNED AND TOLD ME I NEEDED TO REPLICATE THIS IN FRONT OF A SERVICE TECHNICIAN AT THE DEALERSHIP. THIS HAPPENS SPORADICALLY WHILE I AM DRIVING. I FIND THIS TO BE A HUGE SAFETY CONCERN AND AM VERY UNHAPPY WITH HOW KIA IS HANDLING IT. *TR

TRIED TO ACCELERATE TO MAKE LEFT TURN, GAS PEDAL WENT TO FLOOR, NO RESPONSE FOR 4 SECONDS THEN TOOK OFF. THIS HAS HAPPENED 7 TIMES IN THE WEEK I STARTED KEEPING A LOG. IT HAPPENS AT SLOW SPEED EITHER TRYING TO ACCELERATE STRAIGHT RN. TUOR STARTING A LEFT. *TR

WHILE DRIVING ON THE HIGHWAY GOING APPROXIMATELY 70 MPH THE FRONT PORTION OF OUR 2014 KIA SORENTO SUNROOF JUST EXPLODED, IT SOUNDED LIKE A SHOTGUN WENT OF IN THE CAR, LUCKILY WE HAD THE INTERIOR SUN SHADE CLOSED WHICH KEPT THE GLASS FROM COMING INSIDE...UPDATED 07/01/14 *BF THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 07/03/14 UPDATED 1/12/2014*JS

CANNOT READ OR EXTREMELY DIFFICULT TO READ THE SPEEDOMETER IN DAYLIGHT MOST OF THE TIME. WORSE ON BRIGHTER DAYS. MUST TAKE EYES OFF ROAD FOR SEVERAL SECONDS TO FIND NEEDLE TO DETERMINE SPEED. ILLUMINATION IS FINE AT NIGHT OR IN VERY SHADED AREAS (IE GARAGE). SEEMS AS IF INSTRUMENT ILLUMINATION REDUCES BASED ON AMOUNT OF INTERIOR LIGHT, EVEN WITH ILLUMINATION DIAL ON MAX. NOT WEARING SUN GLASSES AND HAVE TRIED MULTIPLE COMBINATIONS OF HEADLIGHT/DTRL IN AN EFFORT TO FIND A WORKABLE SOLUTION. DEALER SERVICE SAYS "WORKING AS DESIGNED". THIS IS A MAJOR SAFETY FLAW AS ONE CANNOT READILY DETERMINE THEIR SPEED WITHOUT TAKING THEIR EYES OFF ROAD FOR TOO LONG A PERIOD OF TIME. IN ITS CURRENT STATE THIS CAR IS UNSAFE TO DRIVE. CAN NOT SEE THE SPEEDO WHEN DRIVING IN DAYLIGHT OR BRIGHTLY LITE AREAS. *TR

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE DIGITAL SPEEDOMETER NEEDLE WAS VIRTUALLY INVISIBLE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE ENGINE WOULD ROAR EXTREMELY LOUD. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER, WHO STATED THAT THEY COULD NOT DIAGNOSE THE FAILURE. THE CONTACT THEN TOOK THE VEHICLE TO ANOTHER DEALER WHERE IT WAS DETERMINED THAT THE FAILURE WAS CAUSED BY A BLOCK IN THE ENGINE. THE CONTACT WAS ADVISED THAT THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10.

TL* THE CONTACT OWNS A 2014 KIA SEDONA. THE CONTACT STATED THAT ONCE THE FACTORY SPARE TIRE WAS INSTALLED ON THE VEHICLE, THE INSTRUMENT PANEL FAILED. ADDITIONALLY, THE LOW TIRE PRESSURE SENSOR WOULD NOT OPERATE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE TIRE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 6000.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE SPEEDOMETER NEEDLE BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

WHILE DRIVING ON THE HIGHWAY WITH NO OTHER CARS NEAR, THE GLASS SUNROOF ABOVE THE DRIVERS HEAD EXPLODED LEAVING A BOWLING BALL SIZED HOLE IN THE MIDDLE OF THE GLASS TOP. NOTHING HIT THE TOP, IT EXPLODED OUTWARD WITH FORCE....UPDATED 04-30-14 *BF UPDATED 10/1/2014 *JS

2014 KIA SORRENTO. CONSUMER WRITES IN REGARDS TO THE DRIVER SEAT, ACCELERATOR AND BRAKE PEDAL ISSUES. *SMD THE CONSUMER STATED THE VERY LARGE SEATS WERE A PROBLEM FOR HER, AS THEY WERE HARD TO ADJUST. THE DISTANCE BETWEEN THE DRIVER'S SEAT AND THE ACCELERATOR PEDAL, IN THE MOST FORWARD AND HIGHEST SEAT POSITION, WAS SO GREAT, SHE WAS ONLY ABLE TO ENGAGE THE PEDALS WITH HER TOES. THE CONSUMER STATED SHE COULD BARELY SEE THE HOOD AND COULDN'T SEE OR DISTANCE THE FRONT OF THE VEHICLE. THEREFORE, SHE WAS FORCED TO USE BOTH A MANUFACTURER'S VEHICLE SEAT CUSHION AND A THICK CHAIR CUSHION UNDERNEATH THAT, TO BE ABLE TO RAISE HER BODY UP AND CLOSER TO THE DASH. ALSO, THERE WAS AND CONTINUES TO BE A SUBTLE, CHIRPING, RHYTHMIC SOUND COMING FROM THE DRIVER'S SIDE FRONT TIRE OR WHEEL WELL. THE SERVICE TECHNICIAN STATED HE DID NOT HEAR A NOISE. THE TRACTION LIGHT ILLUMINATED. THE CONSUMER DISCOVERED THE TIRES HAD NO TRACTION, AS THEY DID NOT GRIP THE ROAD PROPERLY. SHE WAS INFORMED THE TIRES WERE INFERIOR, SO SHE WAS FORCED TO PURCHASE 4 NEW WINTER TIRES AT A COST OF $ 657.18. *JB UPDATED 04/21/14. *JB

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT THE NUMBERS ON THE SPEEDOMETER WERE TO SMALL TO READ. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO STANDARDS AND THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 0. THE CURRENT MILEAGE WAS 3,000.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, BOTH SIDE MIRRORS INDEPENDENTLY ADJUSTED INWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

CANNOT READ OR EXTREMELY DIFFICULT TO READ THE SPEEDOMETER IN DAYLIGHT MOST OF THE TIME. WORSE ON BRIGHTER DAYS. MUST TAKE EYES OFF ROAD FOR SEVERAL SECONDS TO FIND NEEDLE TO DETERMINE SPEED. ILLUMINATION IS FINE AT NIGHT OR IN VERY SHADED AREAS (IE GARAGE). SEEMS AS IF INSTRUMENT ILLUMINATION REDUCES BASED ON AMOUNT OF INTERIOR LIGHT, EVEN WITH ILLUMINATION DIAL ON MAX. NOT WEARING SUN GLASSES AND HAVE TRIED MULTIPLE COMBINATIONS OF HEADLIGHT/DTRL IN AN EFFORT TO FIND A WORKABLE SOLUTION. DEALER SERVICE SAYS "WORKING AS DESIGNED". THIS IS A MAJOR SAFETY FLAW AS ONE CANNOT READILY DETERMINE THEIR SPEED WITHOUT TAKING THEIR EYES OFF ROAD FOR TOO LONG A PERIOD OF TIME. IN ITS CURRENT STATE THIS CAR IS UNSAFE TO DRIVE.

ON JANUARY 2014, I BOUGHT A KIA SORENTO, 2014. ON THE SAME DAY I NOTICE A STRANGE NOISE ON THE ENGINE. I TOOK THE CAR BACK TO MEDINA AUTO IN CAGUAS, PUERTO RICO (DEALER) AND THEY SAID THAT THE NOISE WAS DUE TO THE GDI MOTOR TYPE. I TOOK THE CAR SEVERAL TIMES BACK THE DEALER, WITH THE SAME FEEDBACK. "THE NOISE IS DUE TO THE GDI MOTOR TYPE". MY WIFE TOO THE CAR BACK TO MEDINA AUTO FOR IT FIRST OIL CHANGE AND I AGAIN ASK TO CHECK THE STRANGE NOISE ON THE ENGINE... THEY IMMEDIATELY SAID TO HER THAT THE NOISE WAS BECAUSE THE ENGINE TYPE (GDI). THEY CALL MY WIFE TO PICK THE CAR AS IT WAS READY. I WENT WITH MY WIFE TO THE DEALER TO PICKUP THE CAR, BECAUSE THAT NOISE WAS NOT RIGHT. WHEN I GET TO THE DEALER, THEY TOLD ME THE SAME THING. THE NOISE IS DUE TO THE GDI ENGINE TYPE. I REQUEST THAT BEFORE I TURN THE CAR ON, A MECH TECHNICIAN BE WITH ME AND THAT HE PERSONALLY CONFIRM THAT THE NOISE WAS THE GDI. WELL THIS TIME THEY FOUND THAT THE ENGINE BLOCK WAS BAD AND IT HAD TO BE REPLACED... IF IT WASN'T FOR ME, THAT I PUSH THEM TO RE-INSPECT THE NOISE, MY WIFE COULD IT BE DRIVING THE CAR AND I WONDERING WHAT COULD IT HAPPEN TO HER.. AFTER REQUESTING THE REPLACEMENT OF THE UNIT WITH A NEW CAR AND SINCE I NOTIFIED SEVERAL TIMES MEDINA AUTO OF THE NOISE, THE DEALER REFUSED TO REPLACE THE CAR WITH A NEW UNIT AND ONLY OFFERS TO FIX THE ENGINE. I AM WRITING TO YOU, BECAUSE THIS IS NOT THE FIRST TIME I AM LISTENING TO THIS SITUATION WITH THE KIA SORENTO 2014. ANY NOISE FOR THE KIA IN THE ENGINE IS THE GDI... WHAT COULD IT HAPPEN TO MY WIFE AND KIDS IF THE ENGINE STOP RUNNING OR CRANK WHILE MY WIFE WAS DRIVING IT? THERE IS SOMETHING NOT RIGHT WITH THE KIA SORENTO 2014, AND THE DEALERS AND SERVICE DEPARTMENTS ARE FAILING IN IDENTIFY THE SITUATION THAT COULD POTENTIAL CAN CAUSE AN ACCIDENT... EVERY NOISE IN THE ENGINE IS THE GDI FOR KIA, THE DEALERS AND SERVICE DEPARTMENTS..... *TR

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, A STRONG BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE DRIVER EXITED THE VEHICLE. IN ADDITION, SMALL FLAMES IGNITED FROM THE REAR TRAILER HITCH WIRING HARNESS AND DRIVER'S SIDE TAIL LIGHT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND DISCONNECTED THE BATTERY. THE CONTACT STATED THAT THE FAILURE OCCURRED TWENTY DAYS AFTER THE NEW TRAILER HITCH WAS INSTALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

WE WERE DRIVING ON INTERSTATE 540 N, 70 MPH, NORMAL DRIVING CONDITIONS, AND LIGHT TRAFFIC WHEN THE SUNROOF EXPLODED. IT SOUNDED LIKE WE HAD BEEN HIT BY ANOTHER VEHICLE OR SOMETYPE OF EXPLOSION. I IMMEDIATELY LOOKED IN THE REAR VIEW MIRROR TO SEE A LARGE PIECE OF DARK GLASS FLYING OFF FROM THE TOP OF MY CAR. THE INSIDE SHADE WAS CLOSED, NO GLASS ENTERED INSIDE THE VEHICLE. WE PULLED OFF AT THE ROAD AND DISCOVERED A LARGE HOLE IN THE MIDDLE OF THE FIRST SUNROOF. THE REMAINING PORTION OF THE FIRST SUNROOF IS SHATTERED. WE WERE NOT FOLLOWING A VEHICLE, I DO NOT BELIEVE THIS WAS CAUSED BY A ROCK OR ROAD DEBRIS. THE OTHER PARTS OF THE GLASS ROOF SEEM OK, THIS WAS JUST THE SUNROOF THAT IS OVER THE FRONT SEATS. *TR

I JUST BOUGHT A NEW KIA 2014 SORENTO. THE ENGINE ROARS AND NOW I AM GETTING A BURNING SMELL. *TR

I CANNOT SEE THE SPEEDOMETER NEEDLE ON .BRIGHT DAYS. I FOUND MYSELF STARING AT THE SPEEDOMETER TRYING TO SEE MY SPEED FOR WAY TOO LONG ( 4 SECONDS OR MORE). IT IS EXTREMELY DIFFICULT TO SEE THE NEEDLE AS IT IS A 1/2INCH DARK RED TIP AGAINST A DARK BLACK BACKGROUND. IF THERE IS ANY AMBIENT LIGHT STRIKING THE INSTRUMENT CLUSTER AT AN ANGLE, THE REFLECTION MASKS MY ABILITY TO SEE THE NEEDLE. NOT HAVING AN ACCURATE INDICATION OF MY SPEED OR STARING AT THE SPEEDOMETER FOR TOO LONG OF A TIME IS A VERY DANGEROUS SITUATION. THE DEALER SAID THERE IS NOTHING HE CAN DO AS THE MANUFACTURER WILL HAVE TO CORRECT THE PROBLEM. *TR

IN BRIGHT SUNLIGHT IT IS EXTREMELY DIFFICULT TO SEE THE SPEEDOMETER NEEDLE. THE NEEDLE IS DARK RED AGAINST A DARK BLACK BACKGROUND. ADDITIONALLY IT IS ONLY ABOUT 1/2" IN LENGTH. IF THERE IS ANY AMBIENT LIGHT STRIKING THE INSTRUMENT CLUSTER AT AN ANGLE, THE REFLECTION MASKS THE ABILITY TO SEE THE NEEDLE. NOT HAVING AN ACCURATE INDICATION OF YOUR SPEED IS A VERY DANGEROUS SITUATION. *TR

CAN NOT SEE SPEEDOMETER IN DAYLIGHT, INDICATOR TOO DIM. *TR

SUNROOF SHATTERED WHILE DRIVING ON I-35 NORTH. WE HAVE KIDS ON BOARD WHILE THAT HAPPENED. IT SOUNDED LIKE A GUN FIRE WHEN IT HAPPENS. WE CAN PROVIDE YOU THE PHOTOS. *TR

SINCE BUYING THE 2014 KIA FWD 4-CYL VEHICLE, I HAVE HAD ABOUT 5 INSTANCES WHERE THE CAR WOULD NOT START AFTER I PRESSED THE BRAKE PEDAL AND THEN THE IGNITION SWITCH. KIA AND HYUNDAI HAD BRAKE SWITCH ISSUES IN MODELS CIRCA 2011 AND EARLIER, BUT I COULD NOT FIND ANYTHING ABOUT WHETHER KIA FIXED THE PROBLEM IN SUBSEQUENT MODEL YEARS. DURING MY INCIDENTS I HAVE REPEATED THE ABOVE STEPS TRYING TO START THE NON-RESPONSIVE VEHICLE UNTIL IT INEXPLICABLY STARTED UP; TOOK OVER 10 RE-TRIES EACH TIME THIS PROBLEM OCCURRED. I AM TAKING THE VEHICLE INTO THE DEALER ON MONDAY 11/4/13 ASKING THEM TO FIX THE PROBLEM. *TR

THE SPEEDOMETER NEEDLE IS A SMALL RED LINE WHICH IS INVISIBLE IN EITHER SUNLIGHT OR WITH DRIVER WEARING SUNGLASSES. THERE IS NO WAY TO SEE WHAT MY SPEED IS. ESPECIALLY A PROBLEM SETTING CRUISE CONTROL AS I HAVE TO REMOVE MY GLASSES, TAKE MY EYES OFF THE ROAD, TO SEE HOW FAST I AM GOING IN ORDER TO SET THE CRUISE CONTROL. THIS ISSUE IS WELL DOCUMENTED ON KIA SORENTO FORUMS. PLEASE REQUEST KIA COME UP WITH A SOFTWARE UPDATE TO CHANGE THE COLOR OR INTENSITY OF THE SPEEDOMETER NEEDLE. *TR

THE TWO REAR, FIXED WINDOWS LEAKED WHILE THE VEHICLE WAS IN A TOUCHLESS CARWASH. THE DEALERSHIP AND SERVICE DEPARTMENT HAVE BEEN NOTIFIED AND ARE HAVING A GLASS EXPERT INSPECT THE TRIM AND SEAL. THE CAUSE OF THE LEAKS IS CURRENTLY UNKNOWN. *TR

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V356000 (POWER TRAIN). THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CAME OUT TO FIND THAT OVERNIGHT THE PIECE OF GLASS ABOVE THE WINDSHIELD AND BETWEEN THE SUNROOF WAS SHATTERED ENTIRE WIDTH OF WINDSHIELD. THERE ARE NO ROCK CHIPS AND CAR WAS NOT MOVING. CAR IS KEPT IN THE GARAGE. READING ON THE INTERNET, I BELIEVE THE PROBLEM WAS CAUSED BY A TENSION FRACTURE. THERE HAVE BEEN MANY CASES OF THIS REPORTED FOR THE KIA SORENTO WITH THE SUNROOF ITSELF SHATTERING. (THIS WAS NOT THE SUNROOF, BUT THE GLASS PIECE IN FRONT OF IT.) *TR

AFFECTED PART IS THE RIGHT FRONT AXLE DRIVESHAFT. A SAFETY RECALL NOTICE HAS BEEN ISSUED FOR THE PROBLEM. AS A RESULT OF THIS PROBLEM, AS I WAS EXITING MY VEHICLE (WHICH WAS TURNED OFF AND IN PARK), IT STARTED ROLLING DOWN MY DRIVEWAY. THE DRIVER'S SIDE DOOR WAS OPEN AS I WAS EXITING THE VEHICLE. THE VEHICLE COLLIDED WITH A LARGE BUSH AT THE END OF THE DRIVEWAY. THE POINT OF IMPACT WAS 09 LEFT T-BONE. THIS RESULTED IN $3510.21 IN REPAIR FEES. WE INCURRED AN OUT OF POCKET COST OF $1000 FOR OUR DEDUCTIBLE. THE VEHICLE WAS NOT REPAIRED AND READY FOR PICK UP UNTIL THE EVENING OF OCTOBER 3RD. I CALLED KIA TO SCHEDULE THE REPLACEMENT OF THE RIGHT FRONT AXLE DRIVESHAFT ON FRIDAY, OCTOBER 4TH. MY COMPLAINT ABOUT THIS SITUATION IS KIA DOES NOT HAVE THE PARTS TO REPLACE THE AFFECTED VEHICLES. I WAS TOLD IT WOULD BE ON BACK ORDER FOR AT LEAST TWO WEEKS. KIA'S CUSTOMER SERVICE HAS NOT BEEN AS RESPONSIVE AS I WOULD LIKE. I HAVE THREE SMALL CHILDREN AND DO NOT FEEL SAFE DRIVING THE VEHICLE, SINCE I HAVE ALREADY HAD ON ACCIDENT AS A RESULT OF THE AFFECTED PART. I WAS TOLD TO CALL THEM THIS MORNING AT 7:30 AM TO ARRANGE TO HAVE MY VEHICLE TOWED TO MY LOCAL DEALERSHIP. I CALLED, LEFT A VOICE MAIL, AND MY CALL WAS NOT RETURNED IN WHAT I THINK IS A TIMELY MANNER. AFTER 4 HOURS, I CALLED AGAIN. I WAS TOLD I CAN ONLY SPEAK WITH THE CUSTOMER SERVICE REPRESENTATIVE WHO STARTED THE CLAIM. I AM CURRENTLY WAITING FOR HIM TO CALL ME BACK. THIS IS PROBABLY MORE INFORMATION THAN IS NECESSARY, SO TO SUM UP MY COMPLAINT: THERE IS A SAFETY ISSUE WITH THIS VEHICLE AND AN ISSUED RECALL, BUT THERE ARE NO PARTS TO REPAIR IT. *TR

TL* THE CONTACT OWNS A 2014 KIA SORRENTO. THE CONTACT STATED THAT HE COULD SEE THE SPEEDOMETER NEEDLE. THE CONTACT STATED THAT THE NEEDLE WAS THE WRONG COLOR AND IT MADE IT DIFFICULT TO DETERMINE THE SPEED BEING TRAVELED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180.

TL* THE CONTACT OWNS A 2014 KIA SORENTO. THE CONTACT ATTEMPTED TO CLOSE THE LIFT GATE BY PRESSING THE CLOSE BUTTON, BUT WHEN IT CLOSED IT OPENED INDEPENDENTLY. THE CONTACT ATTEMPTED TO CLOSE IT MANUALLY BUT THE LIFT GATE WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DUPLICATE THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 525.

CPSC:X1380106A. 2014 KIA SORENTO. CONSUMER STATED THE CONCERN IS NOT BEING ABLE TO READ THE ELECTROLUMINESCENT SPEEDOMETER IN THE DAYLIGHT. *LN THE CONSUMER STATED IT WAS DIFFICULT TO SEE HOW FAST HE WAS GOING. THE SUNLIGHT GLARE MADE IT NEARLY IMPOSSIBLE TO SEE AND IT REQUIRED HIM TO TAKE HIS EYES OFF THE ROAD FOR UP TO FIVE SECONDS.

WHEN DRIVING THE SORENTO SX WEARING SUNGLASSES, THE DIGITAL SPEEDOMETER NEEDLE IS VIRTUALLY INVISIBLE. YOU CAN'T READILY CONFIRM THE VEHICLE'S SPEED. YOU HAVE TO TILT YOUR HEAD AND PEER UNDER OR OVER THE SUNGLASSES TO SEE THE NEEDLE WHICH IS TOO DARK AGAINST THE BLACK BACKGROUND. THIS MEANS YOUR EYES ARE OFF THE ROAD FAR LONGER THAN THE TYPICAL GLANCE NEEDED WITH TRADITIONAL SPEEDOMETERS. THIS DESIGN FLAW WILL UNDOUBTEDLY LEAD TO UNNECESSARY ACCIDENTS, INJURY AND DEATH. *JS

THE AIRBAGS FAILED TO DEPLOY WHEN WE HIT A CAR BROADSIDE AS THE TURNED LEFT IN FRONT OF US. THEIR AIRBAGS DEPLOYED, BUT NONE OF OUR AIRBAGS DID. *TR