5XXGN4A7XDG1413122013 KIA OptimaEX

Large delamination of paint on the vehicle.

The contact stated that while driving the vehicle began to unexpectedly slow and then stalled. The vehicle was unable to restart. No warning lights illuminated. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was notified of the issue. The approximate failure mileage 215,000.

I was driving on the high way and my car completely stopped I towed it to a shop and the engine seized

My 2013 Kia Optima was running fine at 65 mph when suddenly the engine stalled. I then coasted to the shoulder and smelled burning plastic. As soon as I opened the hood the engine started being consumed in fire, it quickly went to a very large engine fire that consumed the front half of the car. There were no other vehicles involved with this incident. Vehicle is a total loss.

The vehicle is experiencing sudden engine stalling while in motion, a known safety hazard. Despite a documented maintenance history with no issues, the dealer (Bayside Kia) is attempting to deny a Theta II Settlement claim by shifting the narrative to 'engine sludge,' which only appeared as a symptom in June 2025( Walmart oil change) alongside engine performance issues. The vehicle has active codes P0014 and P0017, which are secondary symptoms of the internal bearing wear and metallic debris contaminating the oiling system. KDS Diagnostic tests showed Cylinder 1 at 0.16mm (approaching the 0.20mm failure limit). This clearance proves the connecting rod bearings are worn and reaching the failure threshold; this mechanical wear is the root cause of the engine's inability to operate safely. The presence of metallic debris in the oil is the definitive signature of the Theta II manufacturing defect. Furthermore, the dealer acted in bad faith by attempting to charge for Airbag repairs (Codes B1346/B1481) that are covered under the 15-year Clock Spring Warranty Extension (CS1102). The dealer has dismissed my qualifying maintenance documents, claiming they are 'not official,' which is a direct violation of the Magnuson-Moss Warranty Act. A manufacturer cannot deny a warranty claim because services were performed at third-party facilities, nor can they deny a claim without proving 'exceptional neglect.' I am reporting a refusal to honor a court-ordered safety settlement and an attempt to return an unsafe, stalling vehicle to the road.There is no evidence of engine abandonment or exceptional neglect. I’m considered "in compliance" if I can show I didn't go more than 14 months without servicing or a certain mileage between oil changes.The dealer's dismissal of verified third-party receipts and bank statements is a bad-faith attempt to ignore an inherent manufacturing defect documented by a 0.16mm BCT result and metallic debris.

We were told by the mechanic that the engine was locked up after the car refused to drive faster than approximately 23 mph. We had to have the car towed from Boone, NC which was about 200 miles. The car is at our house and is available for inspection upon request. I have made repeated calls to different Kia dealers asking for a call back to assist me with direction but there will never be a returned phone call. As far as I know, there has been no inspection of the engine or vehicle.

Code : P1777 Transmission- oil pump A issue with the Valve cover gasket leaking into the engine causing a misfire. Making the car suddenly stop while driving which is very unsafe. I took the car to the dealership and they want to charge me for the repairs. I have 2 kia optima hybrid and both cars have the same issue around the same mileage. There were no warning lights during the time it was at the shop. I believe later down the line the engine will stall out and it should be fixed now while under warranty. However I received no help from the dealership unless I am willing to pay upfront. In addition to this there are electrical issues the front seats aren't moving immediately when the button is pressed. The steering wheel buttons barely work along with the radio. This is a huge problem that needs to be fixed.

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, the engine unexpectedly seized without warning. The contact stated that after the vehicle lost motive power, several unknown warning lights illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had seized and needed to be replaced. The vehicle was not repaired. The vehicle was then towed to the dealer but was not diagnosed or repaired. The contact was informed that no diagnostic trouble codes were found. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

The contact owns a 2013 Kia Optima. The contact stated while driving 75 MPH, the vehicle went into LIMP Mode and failed to exceed 60 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the knock sensor and the harness had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred on several occasions, and the vehicle was driven or towed to the dealer as needed. The dealer cleared the diagnostic trouble codes and informed the contact that a recall repair would not be completed unless the engine made loud knocking sounds or seized. The contact stated that while driving at an undisclosed speed, the engine made an abnormally loud sound and seized. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where the contact was informed that the engine was not eligible for replacement due to a lack of maintenance records because the contact did not have all the oil change service records available. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 297,000.

While driving my KIA Optima on the interstate the rear subframe suffered catastrophic structural failure, resulting in the steering wheel going out of alignment, the rear passenger side wheel tilting with the bottom of the tire being far out compared to the top. This resulted in the rear of the vehicle swaying side to side and being difficult to maintain in a straight path. This vehicle was previously serviced under KIA Campaign SC141 (internal subframe corrosion) at Griffin KIA on April 27, 2017. Despite this safety remedy being performed the subframe rotted through and snapped. This is a remedy failure. The anti-corrosion was applied by the manufacturer failed to prevent the exact structural failure it was designed to mitigate. I have physical evidence (Repair Order #92144) proving the remedy was performed and photographic/video evidence of the subsequent structural break. The manufacturer (KIA) has denied assistance, claiming the failure is "unrelated" to the corrosion campaign despite the part being the exact component covered by the campaign." SC141 involved the inject of wax into the metal components of the subframe of the vehicle and was KIA's response to the NHSTA's concerns about the metal components of their vehicles being unable to withstand salt in the Rust Belt states. The campaign only was for the vehicles in the rust belt states. KIA was very aware this was a safety issue and attempted to avoid a recall by issuing this campaign. The campaign failed and as a result my life was put at risk. I asked KIA for a good will repair of the rusted subframe but they refuse indicating the believe the part that clearly broke due to rust is unrelated to the safety campaign. Several of their employees stated it was very clear the part broke due to rust with one indicating he had a list of rusted parts needing replaced. I'd like the NHTSA to review this failed campaign and ensure the safety of all vehicles relying on this failed safety measure.

Clanking noise is steering column and very loose steering.

The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 35-40 MPH, the vehicle started shuddering with a knocking sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer, and the dealer declined to repair the vehicle under NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The dealer stated that the vehicle had a branded title. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 163,814.

I took the Kia to Hurst Dealership and Scott told me he would check it out. He called me and told me I needed the key replaced, so we paid them 230 dollars. Then he told me he found 4 recalls, fixed 3 of the 4 recalls. The last one, the engine seizing up, was still not complete. after 30 days we removed the car from that dealership because the whole time they were trying to sell us a car. Now the car doesnt even start, there is no key, there is lots of damage to the front end and underneath the engine is missing covers and who knows what else. Worst employees do the things the company itself tries to prevent, Scott is perfect for ruining reputations of the employers he (works for)

The contact owns a 2013 Kia Optima. The contact stated that while approaching a freeway and attempting to merge, the vehicle suddenly stalled. There was no warning light illuminated. The vehicle was towed to the local dealer, where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 69,000.

The contact owns a 2013 Kia Optima. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed and it was determined that the turbocharger had failed, and the engine and turbocharger needed to be replaced. The vehicle was not repaired. The contact received a letter from the dealer that the vehicle was covered under a manufacturer settlement for engine replacement; however, the dealer advised the contact that there was an out-of-pocket cost to replace the turbocharger. The manufacturer was informed of the failure. The failure mileage was unknown.

The contact owned a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, the front end of the vehicle caught fire. The contact was informed by another driver that the fire originated near the front driver’s side wheel area. The fire was extinguished by the local fire department, and a police report was filed. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was made aware of the failure. The approximate failure mileage was 144,000.

Brake pedal loses pressure and disengages with brakes. Traction light, maintenance light, hybrid system warning message, check brakes message and parking brake intermittently turns on and off. I called Kirby Kia of Ventura a few weeks ago and let them know about my issue with the car. I explained that I took the car to a mechanic and the diagnostic they did stated the issue with the car could be because of one of the recalls. On 4/10/26 I took my vehicle to Kirby Kia of Ventura for the recalls and asked if they could do the diagnostic. Raul from Kia was the service rep that spoke with me. He stated they would do the recalls and then, if needed, they would perform the diagnostic. Later that day Raul called me and stated the recalls were completed and no issues were found. Several items were found from Kia's point inspection, but none related to the issue at hand. I then asked Raul if they could perform the diagnostic to know what was wrong with my car and he stated that they could do the diagnostic on Monday, 4/13/26. Raul stated he would give me a call around 10 to 11 am, to discuss any issues. Raul called at 10:49 am, and stated no lights on the dashboard have come on and he didn't want to do the diagnostic because the lights weren't on. Kirby Kia of Ventura service department are crooks and only want to assist you if they get money out of you. My car still has the same issue, possibly damage to the HECU from the recall, but Kirby Kia didn't want to run the diagnostic on my car to find out if it was damaged. Kirby Kia of Ventura is a horrible organization and I will never purchase another Kia vehicle for this reason.

The contact owns a 2013 Kia Optima. The contact stated that while his son was driving approximately 35 MPH, there was an abnormal metal-on-metal sound coming from the vehicle, and the vehicle stalled. The contact drove out to the location and became aware that the oil and the battery warning lights were illuminated. The contact attempted to restart the vehicle, but the vehicle failed to restart, and the starter motor was smoking. The contact stated that prior to the engine failure, the starter motor had been replaced. The vehicle was towed to the independent mechanic who had recently replaced the starter motor. The mechanic diagnosed the vehicle and informed the contact that the engine had seized and needed to be replaced. The mechanic informed the contact that the VIN was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The contact called the local dealer and the manufacturer but was informed that the vehicle would not be repaired. The failure mileage was approximately 130,000.

The contact owned a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, the front of the vehicle started excessively smoking and caught fire. No warning lights illuminated. The fire was extinguished by the local fire department, and a fire report was filed. A police report was not filed. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was made aware of the failure via customer care support since no representative was reached via the phone line. The approximate failure mileage was 179,000.

The contact owns a 2013 Kia Optima. The contact stated that while a family member was driving the vehicle at 40 MPH, the vehicle stalled. There was no warning light illuminated. The driver pulled over to the side of the road where the vehicle failed to restart. The vehicle was towed to the residence, where an independent mechanic diagnosed the vehicle and determined that the engine and transmission needed to be replaced. The vehicle was not repaired due to the cost. The dealer and the manufacturer were not contacted or notified of the failure. The failure mileage was unknown.

My car started shutting down while driving. After the engine started seizing the key wouldn't turn in my ignition. Took car to dealership immediately on 10, 2026. Took again in 2024 for recall and other repairs. Found out after requesting previous service incidents they failed to do recall repairs and never notified me of it, or to come back. I've requested current diagnostic report several times in writing and verbally with codes for this current service, with non compliance. My car is still at the dealership needing work and I need current diagnostic report before I pay for repairs. I am attaching a dealership diagnostic e-Report for my 2013 Kia Optima from 2024. While the report lists “No Current DTC” for several systems, it also documents multiple “Communication Fail” errors across critical modules, including Smart Key, Head Lamp, Air Conditioner, Brake, and other systems. These communication failures indicate a broader electrical or network issue within the vehicle, not simply a failed battery. The report also shows that certain diagnostic scans were not properly performed. Additionally, there are historical fault codes related to TPMS and weight classification systems, further supporting that the vehicle has experienced ongoing electrical issues. Despite these findings, the dealership attributed the vehicle failure solely to a bad battery and did not provide a current battery diagnostic test. They also failed to address an open recall related to electrical/fuse issues prior to this failure. Based on this past diagnostic report, I believe the root cause of my vehicle’s failure is an unresolved electrical defect, potentially related to the outstanding recall, rather than normal battery wear. This has resulted in my vehicle becoming inoperable and poses a serious safety concern.

1) Motor failed on interstate and car towed to automotive shop. Currently still at the shop with hope to tow to Kia to address issue. 2)My teenage daughter and her friend were placed in a dangerous and potentially life-threatening situation due to what appears to be a catostrophic vehicle failure. While driving our 2013 Kia Optima whith approximately 160,000 miles, the vehicle suddenly lost power while our daughter was traveling a major highway. The car quit responding to the gas pedal and she was forced to pull over on the side of the highway and was stranded in traffic with no safe way to move the vehicle. When she attempted to restart the car the engine light began flashing (it did not do so before hand), the car was shaking and undriveable. This was not a minor inconvenience, it was a serious safety hazard. A young driver was left sitting on the shoulder of a high-speed roadway with cars and trucks passing at highway speeds up to 80 mph. Had another driver drifted or had she not been able to reach the shoulder in time, this situation could have easily resulted in a major crash or fatality(-ies). The vehicle would not restart properly and had to be towed. Prior to this incident, there were no obvious warning sings of an imminent catastrophic failure. The mechanic's invoice of his diagnostics is attached. Vehicles should not fail in a way that suddenly leaves drivers stranded in active highway traffic with no warning. This type of failure creates an extremely dangerous situation not just for the driver but for everyone on the road. I strongly urge the NHTSA to review whether this model vehicle has known engine or safety defects that can lead to sudden engine failure or loss of power while driving. No parent should have to get a phone call that their child is stranded on the side of a major highway because their car suddenly died without warning. I am requesting this vehicle incident be documented and investigared as a potential safety defect.

Vehicle: 2013 Kia Optima SXL VIN: [XXX] While driving on a highway at approximately 55–58 mph, the rear driver-side electronic parking brake (EPB) motor housing failed with a loud bang. Immediately after, there was heavy smoke and a strong burning smell. The vehicle became very difficult to drive, and the wheel began screeching and dragging as if the brake had locked. The failure appears to have caused the rear brake caliper to seize while the vehicle was in motion. This created a dangerous driving situation at highway speed and could have caused a crash. The brake system component that failed appears to be the electronic parking brake actuator/motor assembly attached to the rear caliper. This was a sudden mechanical failure, not normal brake wear, and it occurred while driving at speed. Kia care case number: XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Optima. The contact stated that while driving 75 MPH, the vehicle lost motive power. The accelerator pedal was depressed; however, the vehicle eventually stalled on the side of the road. The key, battery, oil, and engine warning lights were illuminated. There was an abnormal ticking sound coming from the vehicle. The contact stated the failure was related to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was towed to an independent mechanic, where it was determined that the engine had seized. The engine failed to turn over. The mechanic had previously performed a routine oil change. The vehicle was towed to the local dealer, where it was diagnosed with low voltage. The spark plugs were checked, there were no oil leaks, and the vehicle was diagnosed with catastrophic engine failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 111,862.

Paint on car is coming off from hood and doors headlights are not bright had to change to aftermarket to make it brighter

HECU failure on my 2013 Kia. My specific VIN # is not included in this repair but the year make and model are under recall sc197. My brakes are going all the way floor. There is a leek internally inside the hydraylic electonic control unit which is a fire hazard as well as a hydraulic failure. This is a massive safety and liability concern.

The contact owns a 2013 Kia Optima. The contact stated that while driving at various speeds, there was a knocking sound coming from the engine, and the vehicle failed to properly accelerate. While the contact’s wife was driving approximately 60 MPH, the vehicle stalled. The vehicle was later towed to the local dealer, who discovered metal shavings inside the engine oil and informed the contact that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 211,000.

The contact owns a 2013 Kia Optima. The contact stated that while his wife was driving approximately 55 MPH, the vehicle stalled but restarted. The check engine warning light was illuminated. The contact stated that the failure was related to TSB: PI2002 / PI2002A. The contact discovered there was an issue with the damage to the connecting rod bearing. The vehicle was taken to an independent mechanic who determined that the battery needed to be replaced. There was an abnormal sound when the vehicle was started. The contact stated that there were metal shavings in the oil and the control valve. The vehicle was towed to the local dealer, where a broken valve and lifter were found, and the dealer determined that the engine needed to be disassembled. The dealer stated that there were metal shavings in the oil and the control valve. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no repair under recall for the failure. Additionally, the manufacturer requested the oil change records. The failure mileage was approximately 200,776.

As in May 2025 , I purchased 2013 Kia Optima LX sedan with airbag already deployed before bought it. And in June 2025 I took my car to nearest Kia dealership , I found out that I had recalls over other things as well. I made Kia dealership to look at the airbag and do inspection on it. None of Kia employees did not informed me about the airbag, CARFAX information about previous incident to this car before I purchased.

The contact owns a 2013 Kia Optima. The contact stated that while driving 5 MPH and attempting to make a right turn, the air bag deployed unexpectedly. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed, and it was determined that the clock spring and air bag needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the issue would be escalated to the proper department. The approximate failure mileage was 107,000.

The contact owned a 2013 Kia Optima. The contact stated that while driving the vehicle, the contact became aware of black smoke coming from the floorboard with a burning plastic odor, and the battery warning light illuminated. The contact called her husband and was informed to exit the vehicle. The contact exited the vehicle and seconds later the vehicle exploded. The front of the vehicle blew up onto the windshield and the steering wheel detached and struck the driver’s side seat. The fire was extinguished by the Fulton County Fire Department. A Fire Report and Police Report were filed; however, the reports were not yet provided to the vehicle owner. The contact experienced severe emotional distress. The contact stated due to the emotional distress of the fire, she suffered a miscarriage from the stress and had scratches from having to jump out of the window. There was no medical assistance sought. Several personal items inside the vehicle were also lost due to the fire and additionally, the contact lost employment due to the fire. The VIN was included in NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); however, the vehicle had not been repaired prior to the fire. The vehicle was towed to a tow yard then to a Kia dealer. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 193,876.

The contact owned a 2013 Kia Optima. The contact stated that while his niece was driving the vehicle at 65 MPH, a strong fuel odor began to emit from the vehicle without warning. The vehicle then began to violently shake as the contact's niece began to exit the highway. Upon pulling over and exiting the vehicle, black smoke began to emit from the vehicle as both police and fire officials were in the vehicle's vicinity and witnessed the fire. As the vehicle quickly became engulfed in flames, the fire department quickly arrived at the scene and extinguished the fire. No injuries were reported, and a police report was filed. The vehicle was towed to the niece's home, where it remained in her possession. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulics). The manufacturer was notified of the failure, and an investigator was scheduled to visit the niece's home and inspect the vehicle; the investigator never arrived, and the vehicle had yet to be inspected. The vehicle was destroyed as a result of the fire. The failure mileage was approximately 160,000.

My car suddenly caught fire in my driveway tonight 2/6/26 roughly around 9:40 PM. Fire department has been dispatched to come out and investigate if the fire has been properly extinguished and it does warrant any further safety hazards until Kia can be notified and resolve this issue.

After getting the vehicle back from the auto shop for repair in the fuel injector because my car wasn't starting after I purchase it from a third party. anyways after I got the vehicle back my temperature gauge was sky rocket getting high and higher and my temperature blinker with the red light on the dashboard with the boiling hot water icon temperature and I took it in the shop and it stated on the invoice

I received a recall notice for my 2013 Kia Optima, VIN #: [XXX] related to engine issues and an increased risk of fire. After receiving the recall notice, my vehicle began smoking and briefly caught fire while in operation. I immediately shut the vehicle off, and the smoke and fire stopped. For safety reasons, the vehicle was towed by my insurance company to my aunt’s residence, which was the closest safe location at the time. The vehicle was unsafe to drive. No injuries occurred, and the fire department was not called because the fire stopped once the vehicle was turned off. I believe this incident is related to a known safety defect and recall involving Kia Optima engine fires. I have contacted Kia multiple times regarding this issue, and there have been delays in addressing or repairing the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle paint is bubbling and peeling

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal and stalled. The contact was able to coast to the side of the road. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic. The contact was informed that the engine had seized and to tow the vehicle to the dealer for assistance. The vehicle was not repaired. The vehicle was then towed to the dealer, where it was confirmed that the engine had failed. The contact was informed that since the vehicle had a branded title, it could not be repaired. The vehicle remained at the dealer unrepaired. The contact stated that back in October 2024, the vehicle had been in a hit-and-run accident. The insurance company had declared the vehicle a total loss. The contact kept the vehicle and registered it with the rebuilt title. The contact stated that the engine on the vehicle was the original engine. The manufacturer was notified of the failure. The contact stated that Kia Customer Care called and advised the contact that the manufacturer declined the request for the repairs. The failure mileage was approximately 136,000.

The contact owns a 2013 Kia Optima. The contact stated that while driving 70 MPH, the speedometer started malfunctioning, and the check engine warning light was flashing. There was an abnormal burning odor, and there was smoke coming from under the hood. The contact pulled over to the side of the road and allowed the vehicle to cool down for an hour. While attempting to restart the vehicle, several unknown warning lights were flashing, and the vehicle failed to restart. The contact was picked up by her daughter, and the vehicle was later towed to the dealer to be diagnosed. The dealer later informed the contact that the warning lights had turned off. Additionally, the dealer informed the contact that the tires, the oil, and the oil filter needed to be replaced. The contact declined to pay for the parts replacement because the oil and the oil filter had been replaced two weeks prior to the failure. The dealer informed the contact that the vehicle was ready for pick up. The contact stated that after a family member picked up the vehicle, the failure recurred while driving, and the vehicle stalled. The driver was able to pull into a parking lot. The contact stated that the dealer had informed them that an arrangement had been made for the vehicle to be towed to their location; however, no further update was provided. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 300,000.

The engine on my 2013 Kia Optima (VIN [XXX] ) failed catastrophically less than one mile after purchase. This vehicle is subject to Kia Safety Recall SC147, which addresses a manufacturing defect involving engine bearing wear caused by factory machining debris and identifies engine replacement as the remedy when failure occurs. A Kia dealership inspected the vehicle and confirmed the failure was denied under warranty. I then requested that the dealership pursue recall compliance under Safety Recall SC147. After consultation with Kia Techline and a Kia service representative, the dealership declined to submit or pursue recall compliance for this engine failure. I am submitting this complaint for recall non-compliance and request that this matter be reviewed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 30–35 MPH, the engine started knocking. The check engine warning light illuminated once the knock started in the engine. The vehicle was not repaired. The vehicle was driven to the dealer. The contact stated that there was an open recall associated with the VIN; however, the dealer declined to repair the vehicle because the engine was knocking. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.

My 2013 Kia Optima SXL experienced engine knock and shutdown after completion of recall SC147 (KSDS software update). The recall did not repair the known Theta II rod bearing defect and now the engine is failing as detected by the software. Kia corporate and Kia of Merced (Merced, CA) are refusing repair, citing auction purchase and PI1803, despite the engine being covered under the Theta II engine warranty extension. The vehicle is unsafe to operate and shuts down unexpectedly.

The engine began exhibiting symptoms consistent with the known bearing wear defect covered under the manufacturer’s safety recall, including knocking noises, loss of power, and engine malfunction. The condition worsened to the point that the vehicle became unsafe to operate due to the risk of engine seizure and sudden loss of propulsion while driving. The vehicle was inspected by a Kia dealership, which confirmed engine damage consistent with the recall defect. The engine remains available for inspection. Despite an active, unrepaired safety recall for engine bearing wear that increases the risk of engine seizure and crash, the manufacturer and dealership have refused to perform the recall remedy unless the owner first replaces the engine at personal expense. The manufacturer has stated that the recall cannot be performed due to the current condition of the engine. This refusal leaves the vehicle with an open safety recall and no manufacturer-provided remedy, creating an ongoing safety risk due to potential engine seizure and loss of power while driving.

Steering flexible coupler worn in the Motor Driven Power Steering (MDPS) syste causing clicking noise and jittery steering

Bushing related to steering wheel was a safety issue that causes steering wheel play and possible loss of control. I was never informed of the issue and Kia said it would not repair it since the warranty expired.

My 2013 Kia Optima caught fire while my [XXX] son and his friends were driving it. The car burnt up. Some truck drivers flagged my son down to let him know the car was on fire. They could have been killed if it wasn’t for the truck drivers warning him that the car was on fire while driving down the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering wheel very loose, crackling noise and shaking going over bumps or uneven roads.

The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 65 MPH, the vehicle started losing motive power. The contact stated that several unknown warning lights were illuminated. The contact stated that while attempting to pull over, the steering wheel was difficult to turn, and the brake pedal required additional effort to depress. The contact pulled over and turned off the vehicle; however, while attempting to restart the vehicle, the vehicle failed to start. The vehicle was towed to a local dealer. The vehicle was diagnosed, and it was determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling); however, the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 250,000.

My vehicle has the factory Snow White pearl paint. It is always parked in a garage. Since may 2025 the paint has been bubbling and cracking causing it to peel completely off of the car.

The computer modular or engine control module yes, it is available for inspection. I can be at risk because my lights flicker off and, on my turn, signals do not work, and it will not go into drive I have to start my car 30 minutes before I can leave for work at 5:30am in the morning. I had a security update on my car and ever since that took place, I had this issue. I just had the P1326 code come up on my car last November took it to Vero Beach Kia and had that update done on my car for the engine problems that is going on, and they replaced the last recall which was the knock sensor. I had explained to them the issue my car does when starting it they told me it has nothing to do with the update that would cause it. When looking this issue up there are other people having the same issue, but Kia will not inspect it out so can you please investigate this issue and plus the paint on my car has peeled so bad.

During a drive after startup, vehicle flashed the Hybrid Electric Vehicle (HEV) error and put the car into limp mode. Car will idle fine, but the issue is intermittent upon acceleration. Error code is p1775 Electric Oil Pump Hall IC Sensor Failure. Took it to a mechanic and they had performed a test on the sensor and pump and found no issues after stress testing and checking cabling. Issue occurred at mechanic when they tried to move the vehicle and suggest replacing the electric oil pump and sensor even though they found no issue the parts themselves without tearing down the mechanism. Car is undrivable because of this issue.

While I was driving on this day [XXX] all of a sudden my car started to shut down and I couldn’t give my vehicle any gas really. I got a hybrid system warning, and my red brake light came on, and I got indicator for me to check the brake. My brakes felt like they were grinding and hitting the ground. I managed to get my Kia into the dealership where the service manager, Jose looked at my car briefly. Of a visual inspection he said that the brake pads looked good, but your brakes are hitting the ground. He charged me a diagnosis. I told him to check to see if there are any recalls active, he said I do see a recall, but this doesn’t have anything to do with your car. The next day I heard from the service manager told me I have an update. I have attached the diagnosis of my car. This is what they say needs to be repaired in my vehicle. I asked my service advisor questions about how related the recalled part was to the issue. You can see the conversation in the pictures. At this point, I created a case with you all when he started to argue over terminology. I had a conversation on the phone with Jose and my service advisor later where they then told me that there is no recall that is showing up. I said I need to look over this because I saw a recall there. I verified this and messaged the advisor back. There were no further conversation conversations over the phone. Everything was done over messages and you can see them below. I was being threatened to be charged storage fees. And they said that they performed the recall, but the car was not confirmed to be in drivable condition. I did not go by to pick the car up. I called corporate numerous times. I was told on one day any additional information from text messages is not needed. Until Alicia gave me the email and said to please send over the info. I called the corporate office, the corporate office did not do anything to solve the situation. My car is still not drivable condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The clear coat is delaminating and the Paint is peeling off in multiple areas of the car.

The engine went

I have a 2013 Kia Optima and my paint on the vehicle is pilling so bad and fast it is exposing the body of the vehicle. I have done plenty of research and this is a commonly known problem with the pearl white paint jobs. It will start effecting the body and exterior of my vehicle and then turn efforts onto the inside of the vehicle. This is a huge problem so please as a huge company take responsibility and fix this problem.

I have had 2 incidents of engine ceasure in my 2013 Kia Optima SX w/ Limited package. Once it ceased on the freeway causing me to have a minor collision with the offramp guide rail and just recenting on 10/18/2025 it happened again on the 405 with loud knocking sounds engine light flashing and no real engine power after ceasing. My engine was previously repaired under warranty with case number XXX which should have extended the warranty along with the existing recall for the GDI engine. I need help to get KIA to repair/replace under warranty as my engine is covered in the Theta II class action settlement. Kia repeatedly tries to dodge responsibility for repairing my car under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine Seized After Kia Recall Repairs – Safety Defect Recurrence I own a Kia vehicle (VIN: [XXX] ) with a rebuilt title. Kia performed engine recall work on my vehicle at Fowler Kia in Longmont, Colorado. The service advisor stated the recall was to “protect the engine from seizing.” After driving around 18,000 miles since the recall service, the engine seized suddenly while operating. Kia Customer Affairs has denied warranty coverage because of the salvage title, but this does not change the fact that the defect is safety-related and persisted after recall work. This creates a serious safety concern because: The engine failure happened without warning, Kia performed the recall on this exact safety defect, And now they are denying any further responsibility. I request that NHTSA investigate Kia’s handling of safety recalls on vehicles with rebuilt titles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There is an issue with our 2013 Kia optima steering coupler system. There is currently a TSB, but no recall and repair not covered. It seems to be a very common problem and I feel it should be recalled so repairs will be covered.

2013 Kia Optima (VIN [XXX] , Recall 23V-652) caught fire on [XXX] in Rossville, GA. I had just parked in my garage when smoke came from the engine. I pushed it outside and a coworker helped extinguish it. There was no warning signs. Also didn’t receive recall until a few days after the fire . Even though the letter said final notice this was the first letter I received. No injuries or property damage, but the car is beyond repair. Kia case #[XXX] (rep Ashley). Inspector came Sept 2 but no response since. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving and my car stopped running took it to the dealership find out. It has a recall never got a recall letter because I wasn’t the first owner and now they refuse to fix my car.

On Sunday, September 21st, 2025, my 2013 Kia Optima EX suffered sudden catastrophic engine failure while driving on the highway. The check engine light was flashing, the car misfired badly, lost complete power, and became unsafe to operate. The vehicle was then towed to Wagner Kia of Shrewsbury, MA. On Monday, September 22nd, Kia diagnosed the engine with holes in the intake valves (Cylinder 3) and multiple misfire codes (P2191, P0272, P0301, P0304, P0172, P0303). The dealership documented that major engine repairs would be required, including two intake valves, two exhaust valves, valve cover gaskets, hraf bolts, two ignition coils, and a valve job. This sudden engine failure created an immediate safety risk of stalling or losing power while in motion, which could have led to an accident. Despite Kia’s history of Theta II engine recalls and settlements, my VIN is not included, leaving this major engine defect unaddressed. I am requesting that NHTSA investigate and consider expanding Kia’s existing engine recalls to cover this engine failure, as it represents a serious safety issue consistent with Kia’s documented engine problems.

Engine blew up. Was burning oil since I got it, only had it for 6k miles. It started knocking at some point so I stopped driving it and was gonna take it to the dealership n get it repaired since tbat shouldve been fixed by SC147 but the engine blew on the way to the dealership. It happened on a very main road, and I couldnt get my car fully out of the way of traffic due to it making an abrupt stop shortly after the engine blew up. We had to call a towtruck and a police officer due to how busy the road was, and there was a good fresh 5 quarts of oil spilt all over the ground, on a main road. The dealership is saying they're trying to deny my warranty since the engine passed their test & I do my own oil changes but I have perfect documentation of each oil change, including date, miles, oil weight & volume, even the amount the car burnt in that period. I called kia consumer affairs, they said I dont even have a warranty because I didnt get the knock detection sensor upgrade done, and they wont do SC147 past engine failure. The dealership said themselves my engine is shot.

Car was in park at our home and not running. I was outside and noticed the car rolling backward. I thought my wife was leaving at first, but then noticed no one was in the driver's seat. I ran after the car got the door open and was pulling on it to stop it when it became stuck in a ditch between my driveway and the neighbor's driveway. After getting the keys and trying to start the car, it would not. The shifter was all the way in the park position but the reverse light was lit up. I used the shift release so I could move the shifter. I moved it out of park down to drive and back into park. I could then start the car, but I could not get the car out of park. There is an active recall on Telluride for a similar issue, and I have found other reports of 2013 kia optimas doing the same thing. This is a major safety issue as the vehicle could start rolling at any time.

The contact owns a 2013 Kia Optima. The contact stated while driving approximately 70-75 MPH, the contact accelerated to 80 MPH to pass another vehicle; however, after releasing the accelerator pedal, the vehicle stalled. The contact was able to pull over to the side of the road. The battery and the low oil pressure warning lights and two other unknown warning lights were illuminated. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 123,000.

I had the car inspected by an independent service center because of extreme shaking from the steering wheel and steering wheel being unstable when going over bumps and making clanking noises all while driving. The steering wheel began to feel very loose and dangerous to drive so I took it in and they had to replace the steering coupling Assembly.

The contact owned a 2013 Kia Optima. The contact's son was driving at 35 MPH when smoke was emitting from under the hood. The contact's son pulled over to the side of the road and immediately exited the vehicle. The contact's son opened the hood, and smoke was emitting from the engine. No warning lights were illuminated. The contact's son did not sustain any injuries. The police or fire department was not called. The vehicle was towed to an independent mechanic, who diagnosed that an electrical fire had started in the engine and damaged the engine. The vehicle was not repaired. The manufacturer was not notified of the fire. The contact stated that the engine was replaced in 2018 or 2019 due to an unknown recall. The contact did not notify her insurance company. The failure mileage was approximately 190,000.

After picking up my 2013 Kia Optima from a Kia dealership for an engine recall repair, I was told that no issues were found with the vehicle. The following morning, while driving on the freeway, the vehicle suddenly stalled without warning and lost power in the middle of traffic. This created a dangerous situation, as the driver was left stranded in an active lane with vehicles traveling at high speeds. Prior to dropping off the car, multiple independent mechanics and a body shop had advised that the vehicle was unsafe to drive due to engine concerns. The dealer stated they could not reproduce the issue and cleared the car for use. However, within hours of getting the car back, the stall occurred. The vehicle is currently available for inspection. The problem has not yet been confirmed by the dealer, but the symptoms are consistent with known Kia engine failures related to connecting-rod bearing wear. Before the stall, the check engine light had intermittently illuminated, but the dealer reported “no issues found.” This failure put the driver and surrounding motorists at serious risk of a collision and highlights that the recall remedy may not have addressed the underlying safety defect.

The steering wheel has a noise when turn, actually the noise is so loud now that it shakes while I'm driving. I have a video of it. I also brought to the mechanic and he told me that this is from the manufacturer problem. The videos are not support to download here. Let me know if I can send it through another way. Thank you, I'm going to kia dealer on Sep. 2nd to fix another recall, if please, send me a recall for the steering wheel as well. Thank you, appreciate it.

3 years ago the paint on my car started peeling. I drove my car from rideshare and was unable to continue due to the visual condition of my car. After further research, it's a nationwide problem. I dont have the money to afford a full paint job and put a bad taste in my mouth when thinking about referring people buying a Kia or my next car purchase. I have lost thousands of dollars due to kid's negligence on their paint.

The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 65 MPH, there was a burning odor inside the vehicle before the vehicle stalled. The vehicle was later towed to the local dealer who diagnosed the vehicle with engine seizure. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The contact was informed of the NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC), but due to the vehicle having a branded title, the recall repair was not performed. The failure mileage was 119,000.

My car lost power on [xxx]..Called a tow truck to come and pick it up. cone to found out my engine was blown. Taking it to a kia dealership on 09/12/2025 to get a diagnostic test done on it. I have all my paperwork. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

White paint coming off

The contact owns a 2013 Kia Optima. The contact stated that after having the vehicle for a month, while driving approximately 30-40 MPH on a residential street, there was an abnormal knocking sound coming from the vehicle and the vehicle went into LIMP Mode. The vehicle failed to accelerate above 35 MPH and stalled. There were no warning lights illuminated. The contact stated that the vehicle had a Salvaged Title but should still be covered under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was towed to the local dealer, where it was diagnosed with engine rod bearing failure. The vehicle was not repaired. The manufacturer was contacted regarding the failure. The approximate failure mileage was 137,000.

Hello, I have been a KIA owner for a very long time. I am dissatisfied with the corporation regarding my current experience. My vehicle qualified for the engine recall. Over several months I have been bringing my car into KIA Valley regarding concerns of the performance of my car which is connected with the recall. Every time I have brought in my car , the code has not popped up yet. I followed up with a phone call to KIA customer service. Over the phone I was told that the code needs to be popped up. In order for that to happen, that would require my car to seize or the engine catch on fire. The FACT THAT THIS COMPANY IS WILLING TO PUT LIVES AT RISK, is alarming. A few weeks ago at 10:00PM at night my car seized on the on ramp of freeway. Took car to dealer. I was informed the code did not pop up and the KIA dealer filled my car with more oil.A week later, my engine completely seized and oil was everywhere. I WAS IN FEAR OF MY ENGINE CATCHING ON FIRE. I got out of my car and called a tow truck. I was informed by the service dealership that the code popped up. Meaning I now qualify for a new engine. The following day I received a phone call that CORPORATE IS KICKING IT BACK AND DEMANDING AN ABUNDANCE of receipts. Receipts dating back even several years, to try to prove its neglect on my end, for the company to avoid cost. When clearly this is due to the recall per the service dealer. I recently went to the dealer to bring several receipts showing the care for my KIA. IT IS STILL NOT GOOD ENOUGH FOR CORPORATE. Receipts even included documentation from other mechanic businesses that did not want to work on my car because their finding with my engine appeared to be linked to the recall. They told me it was unsafe to drive and take it to the dealer. Over the past 8 months because KIA CORPORATE has made it difficult. I am seeking help.

The paint on my car slowly began to peel away on the hood and side panels, eventually exposing almost the entire hood to be bare (Kia was notified and I was denied any sort of help). I had the hood and panels painted out of pocket, shortly after the side rear passenger door has begun with the exact same issue Eventually, my car is going to be missing all paint and just primer. This needs to be addressed in a class action settlement! Otherwise my car is immaculate condition.

The contact owns a 2013 Kia Optima. The contact stated while driving 45 MPH, the vehicle stalled. The low oil pressure warning light flashed on the instrument panel. The contact called Roadside Assistance and was informed that the oil level was low. The vehicle was towed to an independent mechanic, where an oil change was performed; however, the failure persisted. The vehicle was then towed to a dealer, where it was diagnosed with engine failure. The manufacturer was notified of the failure and informed the contact that the repair could not be covered under warranty because the knock sensor detection system software was not previously updated under warranty. The vehicle was not repaired and remained at the dealer. The failure mileage was approximately 119,000.

The contact owns a 2013 Kia Optima. The contact stated while driving 25 MPH, the engine seized. There was no warning light illuminated. The vehicle was towed to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 140,000.

I called Kia Consumer Assistance in reference the MDPS flexible coupling. I spoke with a Kia representative named Gina. I specifically asked if this item is covered under my vehicles warranty (i gave the vin number of the vehicle to her. She stated if it was diagnosed as the MDPS flexible coupling, it would be covered. I made an appointment (it took two weeks) with Spitzer Kia at 3414 Brookpark Rd, Cleveland, Ohio 44134. The service advisor, Belinda Frost, stated, yes the MDPS flexible coupling needs to be replaced. I gave the case number from Kia, #[XXX]. She looked and said it is not covered. I told her Gina from Kia consumer assistance stated it is covered. She called Kia, spoke with "Brad" who stated I would need to pay a $93.00 diagnostic charge (car was already diagnosed with the issue) and leave the car for 24 to 48 hours. During that time, they would make a determination if it is warrantied - I believe that other person's name was Robert - the regional manager. He would need to approve coverage for the MDPS flexible coupling. The diagnosis is to turn the steering wheel while the engine is off for play and a clunking sound, which takes 30 seconds and was already done. Also note this is a hazard as the car wanders due to additional play in the steering, sometimes has a notch, taking more effort to turn the wheel slightly plus makes a metal on metal sound when going over bumps. This $10.00 part, should be mandated to replace without a time limit. I was also told it was covered by warranty by Kia consumer after giving the serial number, and that was NOT honored by the dealership nor Kia consumer when the dealer ship called in my presents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

PAINT ON MY KIA OPTIMA HAS BEEN PEAL LIKE THE PAINT JOB WAS BAD IT WAS NEVER PAINT IT HAS ORGINAL PAINT FROM WHEN IT WAS FIRST OPERATED.

The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 60 MPH, the vehicle suddenly lost motive power. There were no warning lights illuminated. The contact was able to restart the vehicle and continued driving. The contact stated that during the second failure, the vehicle was unable to be restarted. The vehicle was towed to the person who the contact purchased the vehicle from who was a certified mechanic and was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was informed of the failure, and confirmed that the VIN was not under recall or warranty. The failure mileage was unknown.

I own a Kia optima LX 4.0 engine when I called I was told that this car has an open recall for engine rod bearing defect my engine locked up on me 2 mts ago and has not ran since I just finalized my payments on this car and received the title...I took very good care of this car and it was well maintained...it only has 104,000 miles on it.i called and was told this open recall could be fixed with no problem however when I took it to Kia dealership here in gso NC they refused to repair it..I've spent almost 200.00 in towing fees for nothiing..I'm so unhappy with the response I've gotten with this company since I have had such a wonderful experience with my car I hope maybe I can get a response from your company for its the only car I have and my daily living activities have been altered by lack of transportation..thank you..I was told to call attorney general to see what could come about however Im hoping I can get a response from your office

This is a general inquiry on Kia white paint. My paint is chipping off all over my car. They told me it's inherent to white paint. Is this true or are the trying to get away without addressing the problem.

Steering clunks left & right, feels like steering coupler or clock spring is broken or out of wack, steering column rattles on bumpy r thoughtoads

In December 2024 I experienced a major engine issue where while we were driving the car went from 75mph to losing all power and not allowing us to drive more than 20mph we took it to a shop in mt Juliet Tennessee where they proceeded to tell us that an error code of P0325 and that our engine had seized. They suggested I get it towed to Kia which I did. We towed it to Kia of Murfreesboro tn and they took about a month to tell us that the engine had seized and that due to car fax and sludge we couldnt get the engine replaced under the extended warranty however, when speaking with customer service at Kia over the phone, they promised me that my car and its engine are still covered under that warranty due to the class action lawsuit, and that my engine would be replaced at no cost to me. It is now been six months and I still have no answers, and everybody keeps telling me that due to lack of maintenance even though we are the only owners of the car and have kept up on the maintenance they are not honoring the extended warranty. My car currently is 120,000 miles extended warranty goes to 150,000 miles. I would like my car engine replaced. I don’t know what to do this point anymore.

My Kia has the part number that was recalled for the ABS module. But Kia said it’s not included in the recall because of my vin. Appeared 2 months ago. All lights on & potential risk of fire according to the brake fluid leaking. So I have to park outside. Kia inspected & said it was ABS module that needed replacement. For $2,600. Which I can’t afford. I Have already spent $500 for the other problems they said it was at first. But it didn’t fix the problem. Now I am having to borrow cars to get to work.

While driving 55 mph down the road the window trim flew off of the rear driver side window and a week later the other side flew off hitting the car behind us. Not a very safe thing to be happening while driving.

My ABS module is failing with no open recall, even though Kia has issued multiple safety recalls (SC197, SC212, SC284) for this exact issue. My car is showing brake system errors (ABS, EPB, traction control, auto hold) and has stored codes like [insert your codes]. I’m concerned this is a serious safety hazard. If brake fluid has leaked into the module, there’s a known risk of electrical fire, even while parked. Kia has not included my VIN, but I believe it should be. Please investigate expanding the recall to include additional VINs. I’m requesting NHTSA to take this report seriously and hold Kia accountable for known safety defects in affected vehicles that are being ignored due to VIN limitations.

The white paint on the car is peeling off in many areas of the car.

The contact owns a 2013 Kia Optima. The contact stated that the engine was replaced four years ago. The contact stated that the engine had not been running correctly since the engine was replaced. The contact stated that the engine was overheating, and there were several unknown warning lights illuminated. The contact stated that most recently the head gasket failed. The contact had taken the vehicle to a local dealer; however, the dealer was unable to diagnose the vehicle. The vehicle was not repaired. The contact stated that the vehicle had been taken to the same dealer several times. The contact stated that the dealer had the vehicle towed back to the residence and declined perform any further repairs. The manufacturer was informed of the failure. The failure mileage was 133,997.

Bought car 2020, engine failed and was consuming oil like it was fuel after 50-60K miles in 2022, Serra Kia Misdiagnosed and charged me $900 for ignition coil and combustion chamber cleaning that was not needed nor refunded when I was denied replacement due to me NOT letting engine lock up(Service manager basically told me to do so to be approved) or a P1326 code, charged +\-$8,000 for engine to be replaced. Horrible experience, engine was fine at first, then shortly after the SHORT mileage warranty they give, the engine started having minor non catastrophic issues here and there. Finally, around the same amount of time(last October 2024) and almost the SAME AMOUNT OF MILES on the engine, its doing EXACTLY what it was when i took it to KIA for the engine. One random day, on my way to work, i got to a red light and when i went to go at green the engine hesitated and i noticed a MASSIVE smoke cloud behind me and coming from my engine. It was consuming oil yet again the same way. Reached out to KCC(Kia Customer Care) and provided them a 4 page personally written letter by myself explaining the full story and my experience. However they merely closed my case without any explanation or reason for doing so. So as i stated to them i would do if i needed to, I've reached out to the BBB and now you. I'm hoping to get justice, whats right, and what should have happened in the first place. My money back and or my engine repaired and no more charges to me. 2022 first engine failure(Denied and paid for engine) Oct 2024 Engine failure AGAIN. (added copy of letter sent plus proof of service manager influencing me to lock the motor up to get covered the first time)

My engine locked ,

The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the oil control valve, resulting in damages to the engine. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

I believe the steering wheel coupler is bad on my 2013 Kia Optima. It is a known issue for this year/make/model. The steering wheel is slipping and makes a clicking noise occasionally when turning.

The paint on my car is flaking off. We had a very bad storm and after it passed there was lots of paint gone from my car. I filed a claim with state farm and was denied as they state Kia was responsible of the paint because it's a know fact that the snow white pearl paint us defective and kua knows this. I file with Kia care and they say the paint warranty is gone. But they know that the paint is defective and they need to repaint my car. This issue started in 2011 through 2020. My car is a 2013 Kia optima and Kia is responsible for fixing this issue.

Car cuts off while driving almost causing a accident. The brakes randomly stop working while driving also. The code says P1777 relating to the transmission/ hybrid system. Kia dealerships are charging customers to diagnosis their vehicles. Eventhough they already know this is a common problem with the hybrid cars. Also the 12v battery and hybrid battery needs to be replaced every 2 years, which is costly. The tech also advised that Hybrids are the worst cars and I should sale my car. This is unfair to customers and a waste of money. Please make this a recall and extend all warranties past 150k. This is a huge safety problem and could cause deaths in the future.

The contact owns a 2013 Kia Optima. The contact stated that while a friend was attempting to start the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); as the probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 67,999.

The contact owned a 2013 Kia Optima. The contact stated that after parking her vehicle in her driveway when the vehicle had caught on fire 2 hours later. The vehicle was unoccupied during the fire. The origin of the fire was unknown. The location of the fire was underneath the front driver's side tire, shortly after the vehicle was engulfed in flames, and due to the proximity of the vehicle to the contact's residence, this caused siding on the side of her house to also catch on fire. The fire department arrived and extinguished the fire. A fire department report was filed. A police department report was filed. The vehicle was destroyed. No injuries were reported. The local dealer was not contacted. The contact referenced NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC) as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 116,000.

Yesterday [XXX] as I was driving with my wife present, suddenly warning popped up: Stop the car, hybrid break system safety, not safe to drive, or something close to that, I don't recall exact words. The car started to sputter , the brake pedal lost power meaning no brake, I quickly looked at the rear view mirror, luckily there was no car coming up close to me, the car lost speed and I slowly drove into an almost vacant parking lot across Lowe's, turned the engine off. Waited 30 minutes and start the car and the issue was gone. The same thing happened almost a month ago but that time the car was parked and hybrid brake system safety popped up as I tried to start the car and went away after 45 minutes of the engine being off. Had yesterday's episode happened while I was driving on the highway two weeks ago to visit my grandsons in Fontana, I would have surly killed in an horrific accident. My vehicle is Optima Hybrid. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The white paint on my car (Snow White Pearl) has been chipping and peeling off near the windshield and rails on the side as well the hood. This is a known problem for KIA's with this particular white colored paint and KIA should really address is. Touching up just the locations it's happening in is not a fix ... The car needs to be properly repainted to fix the issue. KIA has not addressed this for customers and really need to as this happens for spanning several years and different models.

I am leasing the 2013 Kia Optima LX through a 3rd party dealership that apparently stated in their terms and conditions that they are not responsible for doing maintenance on the car before being sold. I was on the road after getting gas when all of the sudden, the car started to slow down and my emergency check oil, engine, battery lights all came on. I was able to safely pull into a parking lot but after that, the car wouldn’t turn on. After trying to jump start the battery with another car, the engine started to smoke. We thought the alternator died. The third party dealership has their own maintenance shop and said it was alternator one day, then said it was engine the next and it manually can’t be turned over. That’s when they said because I didn’t get a software update, I didn’t have a warranty and I need to pay for the engine myself. Kia won’t help and the dealership won’t lend a loaner car for this inconvenience. I was never made aware that there were recalls on the car or a software update that needed to happen.

I came in to Oil Changers in Fremont California on 4088 Thornton Avenue on 1/8/25 to come in and get an oil change prior to my road trip to Virginia with my dad on [XXX]. I talked to the worker about getting my oil changed and was even asked whether or not I wanted a regular or synthetic oil change in which I said synthetic because it was the best option for my car's long term health. During my service of the car I was also told my car needed a coolant refill soon and oil air filter and was asked if I would like to get that as well which i said yes. When my service was done I was given my receipt of the things done as well as given my oil service sticker that I put on my windshield. After my service I continued with my life as usual the next two days before taking my trip. While on my trip I got to approximately 150 miles from Fremont California before I started to feel an unusual feeling in the gas pedal which went away for a little before eventually turning into a clicking noise around 150 miles after which immediately turned to a complete stoppage on [XXX] about 10 miles Keene. We were in the middle of nowhere in pitch black darkness waiting for my AAA insurance tow truck to come pick us up. My car engine seized up and now it need a completely new engine. I was already paying a monthly car note of 247.69 every 10th and still have a remaining balance of $5,000 left. I now couldn't drive to Virginia with my car because of an error that was not of my doing i've always tried my best to mainta0in the car to the best of my ability. The car's error forced me and my dad to get last second plane tickets to Virginia the day after [XXX] for 611.94 so I could make it to my college on time. This has caused me so much hassle and now i cant even have a vehicle for school because of something out of my control. l still have the receipt from Oil Changers that states i paid for an Synthetic oil change as well all of this information can and will be sent over to you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The paint on my Kia optima is coming off.

I bought this car for 6000$ in the month of November. I checked everything while buying the car. I did checked the oil level the engine sound its condition and transmission. I did the oil change myself after buying and once in the middle. Suddenly on Feb 16th it got stopped on the middle of the highway. After lot research I see there are thousands of complaints for the kia optima’s and Hyundai Sonata’s for their failure GDI Engines. I towed to dealership whether they could help replacing engine. They haven’t. I see there are no recalls on this car. I would like to complain regarding this incident and justice should be provided to me

The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 40 MPH when they suddenly heard a loud boom noise and the front end of the vehicle caught on fire. The contact pulled into a nearby parking lot and all passengers exited the vehicle. The vehicle was consumed by the fire which was put out by the fire department. The vehicle was towed and totaled. There were no injuries or need for medical assistance. The fire department filed a report. There were no injuries or need for medical assistance. The dealer was contacted and informed of the failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 187,000.

The contact owns a 2013 Kia Optima. The contact stated that while the vehicle was parked, the vehicle was stolen. The vehicle had been repaired by the dealer for an unknown recall for the anti-theft system. The vehicle was stolen, and the anti-theft feature failed to function as designed. A Police report was filed; however, the police report was not available. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2013 Kia Optima. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact stated that the power steering assist and brakes failed when the vehicle stalled. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact had been advised by the dealer that the VIN was not included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 147,000.

When I turned the ignition on the car wouldn't start. But the ABS light and all other lights flickering when trying to start the car. The alarm kept going off. Passenger side front and rear windows won't function. Smell like something was burning. This is the second incident ([XXX]). Fuses had to be removed to silence the alarms on the first incident on [XXX] because the lights were still flickering on and off when car wasn't on. I had my car serviced at the West Broad Kia Dealership in Richmond, Va. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

driving down highway on March 1, 2025 a knocking sound started, the oil light came on, making weird loud tapping, knocking sounds. I just bought vehicle about 4 months ago, it was in mint condition and I NEED my car is my lively hood

I have notice an ongoing issues with motor oil consumption. Over the past six months, I have added oil every 2,000 miles The Technicians at Oil Changers recently inspected my vehicle and recommended having it evaluated as the issue seems to be occurring more frequently. There are no warning lights displayed on my dashboard, I have not noticed any oil leaks where I park. While my car has been running fine,I want to insure there are no underlying issues. But most important me and my family’s safety and everyone’s when operating the vehicle. Please let me know the next steps for further inspection.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I am a owner of the Kia Optima 2013 and wish to fill a complaint with the dealership Luther Kia of Inver Grove for refusing to complete/resolve the safety recall of NHTSA #23V652. I attempted several times but was told by the staff, the remote start on my vehicle need to be removed and replaced in order for them to complete the safety recall. It would cost 200.00 to take it off and then, another 200.00 to reinstall it at the cost of myself. This seems like an unreasonable high cost to make sure my car is safe. I don't think is fair or right. This is a inconvenience for me! Please help!

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC). The contact stated while driving 15 MPH, the brake pedal was depressed; however, the vehicle failed to respond as needed. There were no warning lights illuminated. The contact then tried to merge into the Wal-Mart parking lot with the assistance of a police officer. An independent mechanic arrived at Wal-Mart where the vehicle was parked to diagnose the vehicle. The vehicle was diagnosed with starter failure. The vehicle was then towed to the dealer where it was diagnosed with engine failure. The vehicle was not repaired because the manufacturer informed the contact that the vehicle had not been repaired under the other 7 recalls associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. Parts distribution disconnect.

Vehicle starts to shake above 2000 rpm and shuts down. Went to a mechanic and they said the engine was bad and that there were recalls by Kia for this particular engine. When we asked a Kia Dealer they said they would not warranty due to this being our first visit for a recall.

My driver's side door lock actuator is stuck in the closed position, and will not allow me to close the door. I searched for a video on what to do, as I need the door to close to drive safely, and found hundreds of videos of people with the same car having this same issue. The fix that a video provided explained to hold the door handle open (the inside or outside handle work just the same) and to take a key or screwdriver and flip the actuator into the correct position, allowing the door to latch properly. I searched the internet to see how difficult it is to replace, and found more people with my car's make/model having issues with their door being stuck in the lock position, while the door is closed. This would be a nightmare in the case of an emergency retrieval. A faulty lock could literally be life or death.

steering coupler failing, making loud noise

After engine replacement from previous recall, engine is making loud revving sound. Since recall repair/replacement the engine has an increasingly high rev with a loud engine noise while idling.

The paint is chipping heavily and apparently this is an issue with older Kia vehicles due to a primer issue.

I have been experiencing my engine consuming oil with my dealerships knowledge Since back in 2023. In my records it is stated that my engine has been consuming oil. I was advised to continue to put oil in it myself until the engine goes out and then it will be covered. My engine light continues to go on and off. I went to the dealership today and was told that because my engine light is not on at the moment that I should come back so they can do a proper diagnosis. I was covered under the warranty to have the engine fixed but now that is over the 10 year warranty, I have no idea how to fix this issue after the diagnosis. I really need some help because I have been putting oil in it and I’m afraid that the engine will go out with it no longer being replaced. Especially when I had the warranty to use when it was initially discovered.

The contact's son owns a 2013 Kia Optima. The contact stated while his son was driving 50-60 MPH, the engine started overheating. The driver pulled to the side of the road and added coolant to the vehicle. The driver then drove to the residence. The contact stated that the vehicle was difficult to start the following day. The contact's son was able to restart the vehicle and drove to a nearby independent mechanic, where the engine started to overheat. The mechanic provided an unknown diagnosis and referred the contact to the dealer for an Extended Warranty repair. The vehicle was towed to the dealer, where it was diagnosed with a blown head gasket and damaged water pump. The dealer informed the contact the vehicle could not be covered under the Extended Warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 128,000.

I purchased a 2013 Kia Optima EX from an on-line auction [XXX] in Memphis, Tn. After the car was delivered I noticed the vehicle engine had a slight engine knock. When I attempted to test drive the vehicle the engine knock grew louder, and the vehicle shut down in the middle of the road. I was fortunate enough to get the vehicle back to my residence where I was able inspect the engine, and noticed "Metal Dust" on the oil dipstick. Service records showed the vehicle had been serviced at the correct intervals, and the oil had been professionally been changed at correct intervals, and the vehicle appear to be in excellent condition. After doing some research I notice Kia had a recall for the "Theta Engine 2" for a rod bearing recall that was causing engine failure prematurely. I contacted Kia customer services on 11-20-24. I was told the vehicle was in fact under the "rod bearing" recall and it had a lifetime warranty on it. I was instructed to contact a Kia dealership to have the vehicle serviced for possible engine replacement due to rod bearing failure. I contacted Serra Kia of Jackson, TN, and inform them of my conversation with Kia's customer services, and I was told they were pretty sure the engine would have to be replaced, and to have the vehicle towed to their dealership to perform the services. I had the vehicle towed to Serra Kia on 12-2-24. I sent an email to the service department on 1-16-25 for an update on my vehicle. On 1-16-25 I received an email from the dealership's service department stating a case was opened with Kia Tech, and they declined approval of an engine because I bought it from an auction. The dealership did offer to replace the engine for $6003.71 for parts and labor. I contacted Kia customer services on 1-18-25 and they said they wouldn't approve replacing the engine even though it's under recall because I bought the vehicle at an auction. I'm filing this complaint because Kia is refusing to do an active safety recall for my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Was driving home and the brake light came on and dash said to pull over brakes started to grind as I pressed on them took it in and couldn’t find the problem looked online and a lot of people with my car are having the same problem read that there was a recall for the brake module 21V331000.

I took my 2013 into the Kia dealer on 1/19/21 to checkout an issue with the steering wheel it felt as though when you went to turn the wheel the steering of the tires took a while to catch up. The service advisor wrote it up to replace the power steering coupler and it was repaired. The mileage at that time was 28,300. It is now April of 2022 I went back to the dealer for other work and told the service advisor that the same issue was happening again with steering. She informed me the the dealership only had to repair it once. The issue that I am having is this has been a problem 2011 to at least 2022 they sold the car with a faulty part and have been doing the repair with the same faulty. My mileage now on the car is 38,800. When this issue represented again in 2022 the mileage was approximately 34,500 That’s just over 6,000 miles. The repair is around $500.00. So if I repair now at that cost of $500.00 and the repair only last 6,000 miles I will be repairing it at 44,000 miles. I feel that they should repair the faulty part because it is no less a safety issue now as it was originally. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My vehicle received a new engine due to a component failure, which there was a recall specifically describing the failure, recall 17v224 (SC147). After the new engine replacement, April 2024, while driving my car I began to notice a faint smell of gas with inside my car. As time passed the smell grew heavier. Drove the car to the Pueblo Colorado Dealership and had the service department take a look to confirm the leak. It was confirmed and one of the service personnel tried to torque the bolt tighter and that did not stop the leak. I was told by one of the service personnel that it was not covered under warranty and the cost would be mine out of pocket to fix. I found out this fuel leak is a recall (SC172), vehicles that received an engine replacement under previous recall 17v224 (SC147). ("Kia Motors America, Inc., pursuant to the National Traffic and Motor Vehicle Safety Act, is conducting a Safety Recall Campaign to inspect and, if necessary, replace the High Pressure Fuel Pipe on certain 2011–2014 MY Kia Optima, 2012-2014 MY Kia Sorento, and 2011-2013 MY Kia Sportage vehicles that received an engine replacement under Recall No. 17v224 (SC147). The remedy for the previous recall may not have been properly performed, and in some cases, the high pressure fuel pipe may have been damaged, misaligned or improperly torqued during the engine replacement procedure, allowing fuel to leak. Leaking fuel increases the risk of fire."). I have spoken to the Dealership and they do not recognize this recall as it is not showing up in their data system. I have spoken to the Kia Corporation and I have gotten nowhere. This was issued by your department and is recognized by KIA corporation but the Pueblo Colorado KIA dealership states it is not in their system as a recall. My car has been parked after notifying both parties of this issue since December 19, 2024. Your NHTSA: Part 573 Safety Recall Report 18V-907 Manufacturer Recall No. : SC172

We were driving and then suddenly stopped, thank goodness nothing bad happened to us. and the car never turned on again! I Was told by a mechanic it was the engine. We were told there were several recalls and alot regarding the engine for this year. Why should I have to pay for something we're still paying on and that has been sitting in our driveway for over 2 years! Fix our car!

The contact owns a 2013 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of oil. There was no indication of an oil leak. There were no warning lights illuminated. There was an abnormal burning odor coming from the vehicle. The contact stated that the failure was related to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, where three oil consumption tests were performed. The mechanic added oil. The vehicle was repaired, but the failure recurred. The contact had to continuously add oil. The vehicle was taken back to the same local dealer, where it was diagnosed that the oil gasket was cracked. The oil gasket was replaced, but the failure persisted. The vehicle was taken to an independent mechanic for routine maintenance who determined that the engine was 2-quarts low on engine oil. The manufacturer was not contacted. The failure mileage was approximately 87,095.

The contact owns a 2013 Kia Optima. The contact stated while driving 60 MPH, the vehicle inadvertently lost motive power. The contact pulled over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine had seized and needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 98,000.

2013 OPTIMA ENGINE SEIZED DUE TO MANUFACTURING ERRORS AND KIA WONT REPLACE STATING IT DIDNT HAVE THE KSDS UPDATE. THE UPDATE DOESNT STOP THE ENGINE FROM SEIXZING ONLY LETS YOU KNOW. WHEN SEARCHING RECALLS AND COMPLAINTS NOTHING SHOWS UP ABOUT THE KSDS UPDATE.BASICALLY TOLD ME THATS WHAT HAPPENS WHEN YOU BUY USED VEHICHLES, IN THAT CUSTOMERS MAY NOT BE CONTACTED DUE TO RECALLS AND UPDATES

The contact owns a 2013 Kia Optima. The contact stated that the vehicle was taken to an independent mechanic for routine maintenance, and it was determined the failure was linked to DTC code: P0445, indicating an issue with the purge control valve in the evaporative emission control (EVAP) system. The mechanic replaced the fuel canister, and engine cap. The contact stated while driving 77-85 MPH, the vehicle lost motive power, and the engine seized. The engine warning light was illuminated. The vehicle was taken to the local dealer where it was determined that the engine needed to be replaced. The vehicle was repaired but the failure recurred. The contact stated that while driving at undisclosed speeds, the engine seized. The vehicle was towed to another local dealer, Kia of Lincolnwood (6750 Lincoln Ave, Lincolnwood, IL 60712) where it was determined that the engine was knocking but there were no codes retrieved. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no warranty coverage on the vehicle. The failure mileage was unknown.

Engine failure while driving. Engine seized in the middle of the road. Contacted Kia, towed car to dealership and claim was denied. Recall has not been taken care of. No symptoms or any indication that the engine was about to give out.

The contact owns a 2013 Kia Optima. The contact stated that while driving at 40 MPH, the vehicle stalled. The contact was able to pull over safely. The check engine warning light was illuminated upon restarting. The vehilce was towed to an unknown location. The vehilce was towed to the local dealer where it was diagnosed that the engine had seized. The dealer declined to repair the vehilce under NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The dealer who requested receipts for previous oil changes. The vehilce was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 77,611.

Pearl white color paint chipping, and breaking due to water and air. Bad batch of primer and coating has caused the paint to chip and peel across the body of the car.

Oil light is flickering. Kia told me this is a serious issue but won't fix it. I did a research this is a common issue with 2013 Kia optimas. Please help

Kia has identified an issue with the steering wheel coupler. The coupler wears and erodes and causes the steering wheel to shake violently while braking. My 2013 Kia Optima has recently experienced this issue. Kia has extended their warranty from 5 years to 10 years for this issue but did not offer any notices to vehicle owners. Kia does not currently have a resolution for vehicle owners who were not notified and are beyond the warranty period.

The contact owns a 2013 Kia Optima. The contact stated that while his son was driving at undisclosed speeds, the engine seized. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, and the contact was informed that the vehicle needed to be in working order. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 155,000.

The contact owned a 2013 Kia Optima. The contact stated while his husband was driving approximately 70 MPH and depressing the accelerator pedal, the vehicle failed to respond. The check engine warning light was illuminated. The contact stated that as the driver was pulling to the side of the road, several unknown warning lights were illuminated. Additionally, the contact stated that several drivers alerted the driver that the vehicle was on fire, and the driver immediately exited the vehicle. The contact stated that upon opening the hood, the driver saw flames, and the front end of the vehicle became engulfed in fire. The contact stated that the front end of the vehicle burned to the ground, and the front doors and the front windows sustained fire damage. The fire was extinguished by the fire department. The contact was unsure whether a fire department report was filed. A police report was filed. The contact's husband did not sustain injuries. The vehicle was towed to a tow lot, where it was totaled. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 20V100000(Fuel System, Gasoline) and 23V652000(Service Brakes, Hydraulic), which the contact related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 130,000.

The contact owns a 2013 Kia Optima. The contact stated upon inspecting the vehicle, the contact became aware an excessive oil consumption. The vehicle was taking to a dealer but was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING). The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 135,000.

Engine failure after a pass sc147 safety recall. Vehicle has a rebuilt title and does not qualify for manufacture warranty. Does this engine not still qualify for the sc147 recall,

I was in an accident on 10/18/24 where a person switched lanes and hit the front end of my vehicle. My airbags didn't deploy.

Was driving down the highway with no indication of any problems with my car. It just shuts off completely had to coast to the side of the road get someone to tow me home. While on side of the road opened the hood and saw white smoke come from the engine. Just had an oil change and coolant is fine.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Kia Optima. The contact stated while the vehicle was parked, smoke was coming from the hood of the vehicle, and the entire front of the vehicle caught on fire. The origin of the fire was unknown. The vehicle was occupied; however, the contact and her daughter were able to exit the vehicle safely before the flames spread. There were no injuries sustained and no medical attention was sought. There entire front of the vehicle was damaged including the windshield and everything lined up with the dashboard. The fire department was involved and had to come to extinguish the fire. A fire department report was not filed. A police report was not filed. The vehicle was not destroyed. The contact did research and became aware of NHTSA Campaign Number: 20V100 (Fuel System, Gasoline); however, the contact was not notified before the failure. No warning light was illuminated. The vehicle was not drivable and remained at a friend of the contact's place of residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 190,000.

A few months ago I started hearing a clicking noise while moving my steering wheel from side to side I went to the shop and had my steering column replaced thinking that would solve the issue but the noise is still there. I heard there was a replacement for customers I purchased my call after that bulletin was issued

In May 2024, I took my 2013 Kia Optima (2.0L T-GDI) to my local dealership to have several recalls completed, including SC284QF (Hydraulic Electronic Control Unit). The dealership completed the recalls and I have a receipt showing all three recalls were completed. On Sep 12 2024 I received a recall notice stating the recall SC284QF had NOT been completed and to contact my dealership to schedule this recall repair. I looked up the Kia Safety Recall Campain instruction, detailing the repair step-by-step. I then went to my vehicle fuse panel (where the recall repair was to be performed) and was able to verify the recall has NOT been completed, despite the Kia dealership claiming (and documenting) the recall as being complete. This recall states that the risk of not competing this recall is potential engine fire while being driven or parked. I park this vehicle inside my garage (attached to my house) and this could have caused a fire which could have endangered the lives of my family. I have attached the Kia Safety Recall Campain instructions as well as a photo of the affected fuse.

2013 Optima SXL Snow White Pearl Pain Has been peeling since approximately 48,000 miles This has been discussed with Kia Service reps on multiple occasions since it was first noticed. Vehicle is now at 148,000 miles and paint continues to chip away on the hood and pillars of car. It is evident the problem is not isolated to my car. Every snow white pearl car i see driving down the road has similar paint chipping.

My car's paint began chipping and peeling about a year ago, it continues to get worse day by day and exposed areas show a bare metal with some areas rusting. This is happening very rapidly and appears the whole car may lose its paint quickly. Please help!

The contact owns a 2013 Kia Optima. The contact stated while driving 25 MPH, there was significant play in the steering wheel and the steering wheel made abnormal sounds. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering column coupler had failed and needed to be replaced. The dealer informed the contact that the repair was not covered under TSB Number: CHA060. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.

The contact owned a 2013 Kia Optima. The contact stated that after parking in the garage and turning the vehicle off, approximately six hours later it was discovered that a fire had started in the garage area and had begun to spread inside the townhome. The fire department was called to the scene and extinguished the flames. During the fire, the vehicle was destroyed and later towed away. Also, a second vehicle parked inside the garage was destroyed and a third vehicle parked outside in the driveway sustained fire damage. The garage was destroyed and the townhome sustained significant fire damage. A fire report was taken at the scene but the cause of the fire was not determined. The contact later received a recall notice for the NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 170,000.

The contact owns a 2013 Kia Optima. The contact stated that after the vehicle was repaired under recall, the vehicle failed to accelerate properly while depressing the accelerator pedal and there was white smoke coming from the exhaust. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the same local dealer where it was diagnosed that there was an abnormal knocking sound coming from under the hood, and that the engine needed to be replaced. The contact stated the vehicle was repaired under an unidentified recall; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.

See attached document for complaint

We took our 2013 KIA Optima 4D EX to the local Kia dealership for diagnosis of what we perceived to be a knock engine sensor issue. We delivered the vehicle at 0920, 5 July 2024. The vehicle sat at the dealership for 4 weeks waiting for the diagnosis which was ultimately that the engine needed to be replaced...under warranty. On 16 August 2024, after so many calls to the dealership (Spradley Kia, Pueblo) and Kia Customer Support, we were informed that the service ticket was closed. No reason for it to be closed...just closed. Warranty work not complete. No offer to complete any of the other recalls on the vehicle. Not only would we like all recalls to be complete we would really like that to be completed in a timely manner.

The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the check engine warning light was illuminated. The vehicle was driven to the destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification NHTSA Campaign Number: 20V100000 (Fuel System, Gasoline) in 2022; however, the recall repair was not completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 111,000.

On [XXX] @ approx. 9:30pm while driving south on [XXX] between Pullman, WA and Lewiston, ID. my 2013 Kia Optima SXL turn off with warning, the engine turned off and never started again. no lights, smoke, smells or leaks. there were no noises of any kind come from the car, nothing to alert me there was a problem. at the time there was no music playing. My daughter was sleeping so the only noise was the car, if there were any noises from the engine they were not muffled by conversation or music. I called my wife who came up and I tried to jump it, thinking perhaps the alternator failed. Due to the location, we were not able to fully exit the highway, the car was a half tire width over the white line. This is a rural location not an elevated interstate, as such traffic though moving fast was not bumper to bumper. Next day I drove up and pushed the car about 100yards behind where it was, on the opposite side of the road. Then called a roll back to haul the car to a local shop. They were able to best guess the diagnosis as a seized engine. as the engine was not turning over, and manually turning the crank was not possible. I trailered it to my house, removed the serp. belt and was able to very slightly turn the crank with a 2.5ft long breaker bar. it is currently in my garage. Oil was changed recently; it was not low. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Optima. The contact received notifications of NHTSA Campaign Numbers: 17V224000 (Engine and Engine Cooling), 23V652000 (Service Brakes, Hydraulic), and 22V560000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 20 MPH and depressing the accelerator pedal, the vehicle experienced reduced engine power and the engine started overheating. There was no warning light illuminated. The contact parked and turned off the vehicle. The contact stated while attempting to restart the vehicle, the vehicle shuddered and stalled. The vehicle was towed to the dealer, where it was diagnosed that the engine had seized and needed to be replaced. The contact related the failure to 17V224000 (Engine and Engine Cooling); however, the dealer informed the contact that the vehicle could not be repaired under the recall because the product improvement campaign for knock sensor software update had not been performed on the vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that they were not legally required to complete the recall repairs. The failure mileage was approximately 145,000. Parts distribution disconnect.

The car as a fire hazard

Ran out of gas ,and added gas for it to start up again only for it to not run after adding fuel .

My 2013 Kia optima, 80,000 miles has had a manufacturer paint defect problem for years now. Paint from my car is flying off in large chunks. I’ve seen THOUSANDS of other Kia Hyundai and other like cars with the pearl white color having the EXACT same issue. Google search “Kia pearl white paint defect” and you can see for yourself what everyone else has posted online about the exact same issue I am having. All it takes is the right person to read this message and google search what is happening to thousands of Kia and Hyundai cars to understand the situation for something to be done about it. I’m not looking for a free paint job, I’m looking for the manufacturer to be held accountable for their poor quality workmanship. I’ve called Kia consumer affairs and they are aware of the situation but “are not considering any sort of recourse at this time” If you’re reading this message, do the google search… help out thousands of people who paid EXTRA for this style paint and were given a trainwreck instead.

On 7/31, we had the HECU Fuse recall fixed at the Federico Kia Dealership. In 8/1, one day later, when driving the vehicle all of the car emergency lights came on, the engine started smoking and eventually caught fire. Fire department and police were called. Vehicle was toed to Kia Dealership. The next morning 8/2 we spoke with the service manager at the dealership, who was no help and gave us a 1-800 number to call Kia directly. Since this fire directly pertains to the part they “fixed” the day before during the recall, we believe the dealership did not fix the issue and believe something they “fixed” caused the issue as we have never had any prior issues with the engine.

KIA, in Clay New York, refuses to fix the recall on the bearing that caused my engine to cease, i did not know that my car had a recall because i was never notified! My car broke down as i was driving it, i had it towed to Kia, found out there were recalls, but the dealership will not honor the recall and fix my car.

The contact's son owns a 2013 Kia Optima. The contact stated that while her son was driving approximately 50 MPH, the vehicle shuddered, made an abnormal knocking sound, and stalled. No further information was provided. The vehicle failed to restart and was towed to the residence, where the contact drained the engine oil and noticed that there were metal shavings in the oil. The contact became aware that the VIN was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling), which the contact related to the failure. The vehicle was towed to the dealer for the recall repair. The dealer diagnosed that the engine had seized and needed to be replaced; however, the dealer informed the contact that the engine needed to be replaced at the contact's expense, and then the vehicle would receive the recall repairs of NHTSA Campaign Numbers: 17V224000 (Engine and Engine Cooling), 20V100000 (Fuel System, Gasoline), 22V560000 (Structure) and 23V652000 (Service Brakes, Hydraulic). The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recalls repairs. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

KIA notified me via letter on 23 April 2024 that Central Kia, Plano TX was able to complete repairs for the recall on the Hydraulic Electronic Control Unit. I made an appointment in May to have the repair done. After waiting over two hours to have the repair completed, the Dealer said they did not have the part to fix the recall and they would contact me when it was available. Almost three months have elapsed with no word from Central Kia

Paint on driver side rear door is delamination from the car body. This is the Pearl white color

There is an hybrid warning coming on which causes the brakes to loose it’s ability to stop for some reason. It also slows the car to a hault while the engine is in full rev. It’s a huge safety issue as this occurs intermittently with no warning. Last time I was on the freeway, luckily I was able to pull over to the curb without incident. I hit the bumper a little bit but was able to stop safely.

I've had my car since late 2018. A couple years after having I've noticed it's burning oil. I made an appt at Evansville Kia dealership & was called the day before appt to be told the excessive oil consumption test was not part of the warranty. I asked what am I suppose to do keep spending money on oil? The mechanic told me to keep topping it off til it quits, cause he said it's going to quit. How is this safe? Not knowing when & where you will be when something happens. My car is now using a quart or more of oil every 500 or so miles. This is ALOT of money out of pocket.

The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle shuddered and lost motive power. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle, but the failure recurred while the transmission was shifted into drive(D). After several attempts, the vehicle restarted and went into LIMP Mode. The vehicle was taken to AutoZone, where error code P1326 was retrieved. The vehicle was then towed to the dealer; however, the cause of the failure could not be determined. The dealer contacted the manufacturer, who determined that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

While driving on the freeway I noticed my car wasnt going as I was pushing the gas and noticed all my dash lights were on like I was in accessory mode. I coasted to the edge of the freeway and decided to pop my hood and see if it was my battery cable that came loose. While waiting for traffic to break I noticed my hood looked alittle hazy like it was hot. When I was able to get out of my car I noticed black smoke coming from under the hood so I backed off and called 911.

The contact owns a 2013 Kia Optima. The contact stated while driving 55 MPH, there was an abnormal knocking sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the knock sensor and engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the vehicle had a Salvage Title and no coverage under recall. The failure mileage was approximately 159,000.

The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the engine seized. The contact stated that the failure had occurred while the contact was driving into the driveway at the residence. In addition, the contact attempted to start the vehicle; however, the vehicle did not start. The vehicle was towed to an independent mechanic where it was determined that the engine had seized. The contact was advised to have the vehicle towed to the dealer. The vehicle was towed to the dealer where it was confirmed that the engine had seized. The contact was informed that the engine needed to be replaced; however, the contact was informed that due to missing maintenance documents, the repair was not eligible to be performed under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 110,000.

The oil feedline is gusting out oil but no where I could find a recall on this but I remember there was a recall. Could you send me the copy of the recall? Thank you.

Pearl white paint is pealing and chipping. Falling off going down the road. Car looks terrible and is making rust a possibly.

The contact owned a 2013 Kia Optima. The contact received notifications of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and would like to be removed from the recall distribution list because he no longer owns the vehicle. The dealer was contacted. The manufacturer was not contacted.

The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the contact noticed smoke coming from under the hood of the vehicle. The contact stated that an oil change was recently performed; however, two weeks later, the oil level was extremely low. The vehicle was taken to the dealer where it was diagnosed with a failed turbo charger. The contact was informed that the turbo charger needed to be replaced. The vehicle was not repaired. The contact stated that the turbo charger and the engine were replaced two years ago by the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 170,000.

The paint on the vehicle is badly peeling due to defective primer. Thousands of other have the same issues from what I see in parking lots. I have gotten it fixed but it doesn't hold up due to primer.

I haven't had any accidents yet but the problem is that there is noise in the engine of my car and my car runs like a diesel vehicle making noise like a diesel engine, that's all just that, I would simply like to have your help on this. All my best regards, thank you

Car stopped accelerating on the highway. Check engine lights and other lights went on. Dealership is refusing to inspect the car without the CEL staying on. My family's life is at risk as long as Kia deems this car safe to drive. The dealer and corporate refuse to inspect it without a check engine light staying on when starting up again.

This is not a safety issue but it is an issue that seems to be happening on many Kia vehicles, especially those with the Snow White paint color. My car is 11 years old but in great shape with only 62,200 miles. The paint looks almost brand new with no other flaws in the car other than there are spots on the hood and roof where the paint is bubbling up and peeling off with no damages to those areas. It appears the paint no longer adheres to the silver primer.

Airbag warning light continuously on, a 2018 recall that was repaired by KIA dealership and seemingly recurring.

I have maintained my car well since i first bought it. I was randomly cruising [XXX] 2024 at [XXX] and my car stopped and nothing worked. No ignition, my wheel locked, my brakes locked and all i could see was black smoke coming out of engine. I had recently changed the oil on 11th May 2024 so I know that wasnt the oil that messed my car up and on internet it shows the recalls for fire in engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We took the car in for the recalls. ASC245 Headliner plates - they state they still don’t have the part. BSC2484QF HECU fuse. After they replaced the fuse, the car started losing power when driving, as well as the traction control lights were on, and the brake lights were on. I have read on the KIA forum this is happening to multiple people following the fuse replacement. We took the car back to KIA the same day and they told us it was nothing to do with what they did. We have now taken it to another non KIA mechanic. This is extremely dangerous and clearly related.

The paint on my car is peeling. It’s pearl white.

The contact owned a 2013 Kia Optima. The contact stated while the vehicle was parked and attempting to enter it, she became aware of a strong unknown smell. The contact re-exited the vehicle, and immediately noticed smoke coming from the front side. After this, the vehicle caught on fire. The fire was emanating from the underneath of the vehicle. The fire department was notified and extinguished the fire. The contact was unaware of a police report or a fire department report being filed. The vehicle was towed to an impound lot. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2013 Kia Optima. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnostic result was not provided. The independent mechanic informed the contact that the engine needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Kia Optima. The contact stated while her husband was driving at approximately 65 MPH on a hill, the vehicle started losing automotive power and suddenly stalled. There was no warning light illuminated. The vehicle was not able to be restarted and smoke was noticed emanating from the front area, near the engine compartment. The vehicle was towed to the contact residence. The contact indicated that while an independent mechanic tried to start the vehicle, he became aware that the vehicle was being overloaded and subsequently fire flames began to be noticed. The mechanic disconnected the alternator and informed the contact it was a manufacturing failure. The local dealer was contacted, however; they stated that it would not be repaired since it was not covered under warranty. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 100,000.

The paint on my car is peeling off in sheets it is not adhering to the body. There is no way that I believe I can have it repainted because they would have to take all the existing paint off because even if they paint it over it it's not stuck to the body. There is no recall and I really think there should be. My paint is the white pearl paint like everyone else's who's peeling off.

Dealership states I need a new coupling device. They told me this has been a problem in 2013 Optima.

The contact owns a 2013 Kia Optima. The contact stated while driving at undisclosed speeds, there was white smoke coming out of the exhaust pipe, and the vehicle was decelerating unintendedly. The check engine warning light was illuminated. The contact stated that the failure recurred intermittently. The contact stated that the engine oil was topped off several times; however, there was no warning light notifying the contact that the oil level was low. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 165,000.

Car paint started peeling on the whole car and according to dealers it's a common problem with the pear paint and I need it fixed

The contact owns a 2013 Kia Optima. The contact stated that while driving or parked, there was an abnormally strong fuel odor coming from the vehicle. The check engine and ABS warning lights were illuminated. The contact replaced the battery, and the warning lights were deactivated. The contact stated the strong fuel odor persisted and the vehicle was taken to the dealer where it was diagnosed with a fuel leak. The contact was informed that the fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was 190,000.

Flexible steering coupling was faulty and replaced on 02-22-23 under recall. The same part became faulty again on 02-22-24, but Ewald Kia of Oconomowoc refused to replace the defective part without charge. The HECU is under recall so I scheduled a service appointment for recall and when I arrived at Ewald Kia of Oconomowoc, I was advised by service manager that they did no have parts to fix recall.

The contact owns a 2013 Kia Optima. The contact stated that while her husband was turning off the vehicle, there was an abnormal clicking noise was detected. The window failed to roll down. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned of the vehicle catching on fire. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

I've had a recall for months that there is no fix for. This is way too long to wait for a fix while there are so many issues with Kia's and Hyundai and getting insured right now. I do not feel safe with this car at this point. 5XXGN4A78DG155676 Sep 25,2023 I've had a recall for months that there is no fix for. This is way too long to wait for a fix while there are so many issues with Kia's and Hyundai and getting insured right now. I do not feel safe with this car at this point. [XXX] Sep 25,2023 Manufacturer Recall NumberSC284QF NHTSA Recall Number23V652 Recall StatusRecall Incomplete Summary KIA AMERICA, INC. HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2012-2013 MY OPTIMA VEHICLES. THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) MAY EXPERIENCE AN ELECTRICAL SHORT CIRCUIT, WHICH CAN RESULT IN AN ENGINE COMPARTMENT FIRE WHILE DRIVING OR PARKED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Optima. The contact stated that on several occasions while driving at various speeds or while parked, the electric windows, seats, sunroof, and radio failed to operate as needed. Additionally, when coolant was added to the coolant reservoir, the A/C unit blew warm air for 15 minutes before cooling down. The seat belt warning light was illuminated. The vehicle was taken to a car stereo store where it was diagnosed that the radio needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The Engine has seized up on me after leaving work on Wed April 24,2024. I have not owned this car not even 2 months. Purchased it through California Motors Direct. I have spoken with the general manager of the dealership and and he said the car has been serviced mulitple times as at Carson KIA. My car does not run at all at the time my car was seized up on me I was driving a with my baby in the car and all of a sudden my car stopped and has not been working since that day. The dealership where I purchased the car refuses to look at it stating it isn’t there problem well there was safety recall and from what I have seen online they were not allowed to sell me a car that a big safety recall on it that has not yet been addressed. My problems first started April 24th, 2024. Recall #23V652000

Recall since September 2023 and Kia as of this date does not have the part even though recalls states that is urgent

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Optima The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Large areas of paint are coming off of the vehicle. The system will not allow the 2mb JPG pictures to be added.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

I was driving on the highway and the car stopped moving forward. I was able to get off the highway to a safe place but the car putt putted in a jerking motion. I have a personal car diagnostic reader and the code came back as a manufacturer code reading.

I was pulling out to ongoing traffic when about to get on the highway and my car just went dead. I called AAA and they towed it to Toyota because I purchased the car from them. After determining it was not the starter or battery. They removed front wheel in an attempt to turn engine at crankshaft. Engine wouldn’t turn. Their determination was engine seized. We then had it towed to Kia dealer. They put it through procedures for seized engine and determined the same. I can not locate my mobile mechanic due to his retirement. The station is closed and I do not have access to my oil changes. Kia will not address this problem without the oil changes. I still owe 3500 on this car plus am paying insurance. I would appreciate any assistance. Thank you. [XXX] [XXX] . [XXX] . Kia Motors 768 route 28 South Yarmouth Mass. 508-394-5500 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Optima The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked in the driveway, the trunk of the vehicle became wet from rainwater. The contact stated that the trunk area had a moldy odor. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Kia issued a recall on engine do too failure but Kia give multiple excuses why they won’t replace from it has to be running to it has to have update first or it can’t have more than150,000 miles! I need help with this KIA OWES me an engine. It shows 10 sales records at 2 different dealers and yet none of the recalls where repaired it show 1 recall on this website but if you call Kia they tell you it has 3,4 or 5 recalls and different excuses! I just won’t the engine I was promised!

Car completely shut off while driving on the highway

Paint peeling off 2013 Kia Optima. Either a paint or primer issue by the car manufacture Kia Corp. "Snow White Pearl" is the color of the paint.

See attached document for complaint

The contact owns a 2013 Kia Optima. The contact stated that while driving at approximately 45 MPH, the steering column became very loose, and the vehicle became difficult to maneuver. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

The noted KIA 2013 KIA Optima has had this recall in effect since November 2023. KIA either refuses to say when the recall part is going to be at ANY DEALER, or puts an 'elevator music' soundtrack on the line. I have called numerous dealer's in both Maine, where the KIA is currently registered, and in Ohio / Pennsylvania to find if they know anything. None of the dealer's have any idea when the parts are coming, much less when they can call Owner's to set up a recall appointment. At what point does this end.

The contact owns a 2013 Kia Optima. The contact had received several notifications for recalls on the VIN; however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. The vehicle could not be restarted and was towed to the local dealer where it was diagnosed with engine failure. The dealer confirmed that parts were not yet available for the recalls. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Car shutdown while driving

The paint has been peeling for a starting last year. The recent rains caused a large chunk of paint to peel suddenly from the trunk. The car has the snow white pearl paint and is delaminating from the car.

I was rear ended hit so hard it smashed my whole back end in. None of my airbags deployed. We were hit hard into the center medium of the highway. Lucky no rigs were coming through. Other parties insurance totaled out my vehicle.

HECU REPLACEMENY UNTIMELY MANNER TO FIX

I have filed a complaint already with 2 agencies and I am continually being transferred from one site to another ! This is my very last complaint, before I file a complaint with my State Senator. ------------------- September 25, 2023 NHTSA CAMPAIGN NUMBER: [XXX] HECU May Cause Engine Compartment Fire An engine compartment fire while parked or driving can increase the risk of injury. NHTSA Campaign Number: [XXX] Manufacturer Kia America, Inc. Components SERVICE BRAKES, HYDRAULIC Potential Number of Units Affected 1,730,192 Summary Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving. Remedy Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Some owner notification letters were mailed March 29, 2024. The remaining owner notification letters will be mailed at a future date. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is [XXX]. Notes INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There is a dangerous recall on my vehicle put out by the maker of the vehicle and I called to schedule service for the vehicle . However no one is servicing my vehicle and they have no timeline on when they can remedy the issue . But I find it a serious matter that a symptom of this recall is a fire while driving or a fire while parked randomly . I need this remedied or car replaced asap to avoid damages or injuries !

Something’s wrong with a fuse that can catch fire and kia is taking forever to resolve the issue. my check engine light pops on and off now

Burning smell occasionally no warning light...maybe HECU?

My concerns is for the safety of my family as well as myself. I feel this recall is dangerous and it can happen at any given time. I believe that the manufactures of this vehicle had plenty of time to have this issue fixed. I really don't feel safe driving it, especially with my family.

The vehicle is for sale at a dealership in Stafford Virginia at Pohanka Honda. How can this vehicle be for sale with a recall regarding a fire hazard. And then it states no remedy available.

2013 Kia Optima EX 2.4L the issue continues to be problematic when driving at 40 miles an hour and above around turns. The steering wheel gets sticky making it difficult to correct the steering.

The contact owns a 2013 Kia Optima. The contact received a notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated while driving at approximately 40 MPH, the vehicle would shudder. The contact pulled over to the side of the road. The vehicle was restarted and driven to a restaurant. The vehicle was then driven to the residence, where the failure reoccurred and there was a burning smell inside the cabin. The MIL warning light had illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,389.

Manufacturer hasn't provided a remedy to recall notice issued in September 2023. For something that has a chance of catching on fire driving or Parked this should've been taken care of along time ago instead of risking peoples lives dragging this out.

The contact owns a 2013 Kia Optima. The contact received notification NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to start the vehicle when it began clicking fast. The ABS warning lights and the Malfunction Indicator Lamp light was illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 91,000. VIN tool confirms part not available.

This car is pearl white and the paint on this car bubbles up and starts peeling. It is missing paint off the hood,passenger side doors and driver side rear quarter panel.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, the engine seized. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact was informed that there was a recall for the engine replacement. The vehicle was repaired; however, the vehicle failed to start after the recall repair was completed. The vehicle has remained with the dealer since August 2023. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 150,000.

The Steering wheel is making a lot of clicking noise when turning or going over bumpy roads. I have takin my car to several independent car shops only for them to tell me that this has been a common problem for this specific model as they have seen similar Kia optima’s and Hyundai’s with this issue. I was advised that if left alone, the problem can make the steering go bad and become a dangerous safety concern. I have contacted the Kia dealership and they stated they want $150 diagnostic fee to look at it, even though they admitted that they’ve had customers bring their Kia’s in for similar issue.

Electrical issue then engine leading to car going up in flames

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was parked, the contact smelled a burning odor. In addition, the contact stated that the burning odor was also in the interior of the vehicle. The contact stated that the dealer was contacted several times, requesting service of the vehicle but was informed that the dealer was overbooked. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after parking the vehicle, the vehicle failed to restart. The check engine warning light remained illuminated. The vehicle was later towed to the residence. The vehicle was not diagnosed or repaired. The failure mileage was 166,000. VIN tool confirms parts not available.

I was driving up the [XXX] north and where [XXX] merges to [XXX] I'm going 65mph on the far left side, and my dash starts beeping and reads WARNING STOP VEHICLE CHECK BRAKES. MY brakes go out, pedal to the floor sounding like grinding gears and doing some major damage, my acceleration stopped working. The [XXX] is merging on the left side so i had to avoid major traffic. I am a driver with skill as i dodge slowed and stopped vehicles, and get to the shoulder before [XXX]. I call for roadside assistance because kia says its free and its not. I was looking around the engine to see what the heck and unplugged the hybrid fuse and battery from back and suddenly it worked again and drive it home and right before I park I made a right turn, and it started beeping again, and this time it stayed this way. I almost lost my life, and I did lose my job because of it. GLENDALE'S CARSPRO KIA SERVICE DEPARTMENT IS THE WORST DEPARTMENT EVER!, they would not help me get a tow, I paid for the tow. THEY CHARGED CLOSE TO 5 GRAND FOR A REPAIR, Hydraulic brake booster module, AND A COUPLE HUNDRED FOR THERE HIGHEST SERVICE OPTION (Changing fluids, wipers, wash, detail, etc) this was a huge mistake and took nearly two months! My car had dust on it THEY DID NOT EVEN CHECK THE PRESSURE I HAD IN MY ALL 4 TIRES (EMPTIED UNTIL 25PSI) I started the vehicle and it started to hiccup as I idle I asked for the manager (a tall husky middle eastern guy with long hair and glasses). He replied "DOES YOUR CAR HAVE A CHECK ENGINE LIGHT ON" I said "no" he said "comeback when it does." I have received paper work from KIA corp stating that i could be reimbursed. I sent that document in and never herd from them again. I call customer service i even went to the Service dept and THEY ERASED MY SERVICE RECORD! Finally happened, with my car still Hiccuping, Rare ShutoffAlarm. I exit fw on green Light, made left; Alarm, No brakes, No gas, Hit curb, Near PEDESTRIANS, Trans Leaks, Part Recalled, No Results, New problem! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We are afraid to drive this car and have lost use for over 4 months now. Received Safety Recall Notice dated Nov 14, 2023. We have made numerous calls to Doug Smith dealership in American Fork, Ut, and also to KIA Customer Care Center. No information is forthcoming to resolve the issue in getting our car repaired. It is necessary that we park in our garage, so we faithfully unhook the battery cable every single time after driving and parking to be assured that it is safe. This has been going on for 4 months now and is not a comfortable situation for myself and my elderly wife. We would like some answers with respect to a timely repair to make our car safe again.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the check engine warning light illuminated. Additionally, the contact became aware of a burning odor inside the vehicle while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 216,401. VIN tool confirms parts not available.

Kia will not replace engine that has failed. They say combustion issue led to valve meltdown. Engine is my responsibility though part of settlement. Kia corporations case manager says Engine is only good for 100,000 miles

My complaint does not immediately involve an additional incident but rather I am concerned with the time it is taking to find a solution for the Recall Number 23V652000. It has been 5 months since the initial notification, and I have not heard of any solution to date. Apparently, KIA Motors is still in the process of developing a part to address the fire issue, but given the nature and inconvenience of the Recall, I am hoping the NHTSA has an update regarding this matter. While I have contacted my Congressional Representative, they in turn gave me your information, so I am following up with you. Sincerely, [XXX] Owner of 2013 KIA Optima09 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while decelerating at slow speeds and then sitting with the vehicle idling, the vehicle stalled. The steering wheel suddenly seized, and several warning lights were illuminated. The ABS, Malfunction Lamp, Oil Lamp, Battery Malfunction warning lights and other unknown warning lights were illuminated, and unknown messages were displayed. During the first occurrence, the contact was able to place the vehicle in the park for several minutes and shifted into drive and drove forward. The failure recurred the second time while shifting vehicle into park. The contact attempted to turn off the vehicle however, the vehicle failed to turn off. The contact shifted the vehicle into neutral and the vehicle was towed to the residence. The contact was able to turn off the vehicle. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 78,800. VIN tool confirms parts not available.

The contact owns a 2013 Kia Optima. The contact stated that while driving at 40 MPH, the vehicle stalled without warning. There was smoke detected, and the vehicle burst into flames and exploded. There were no reported injuries, crashes, or air bag deployments. The fire department extinguished the fire. A police report was filed. The DOT was on the scene. Another motorist assisted the occupants with exiting the vehicle. The vehicle was towed to a police department tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 160,000.

I am concerned about my 2013 Kia Optima SX smoking at a mechanic shop. Mechanics identified smoke from the ABS Control Module or HECU. This raises serious safety concerns. I urge thorough investigation and prompt resolution. Clear communication is expected throughout the process to ensure vehicle safety and reliability.

the engine stop ruanning i got the code P1B96, P1B74, POA4C

I was driving home Sunday night, Dec. 10, 2023 when the car started to smell like it was on fire and the Malfunction symbol came on. I pulled over on the side of the road, but car was still blocking the road, so after a few minutes, I decided to try to make it home as it was only about 1/2 mile. I was able to get a ride to work for 3 weeks. On Jan. 2, I had to go buy another car so I could get to work. On Jan. 3rd, I called dealership and they just said they did not have parts and did not know when they would. I also called Kia headquarters and got no help. My car has been sitting in my driveway for over 2 months as I have no where else to put it and it is not safe to drive anyway. Kia says to park car away from everything as it could catch on fire. This is ridiculous!

In touch with 2 local dealers, one so far does not have the replacement part to resolve the recall on the hydraulic electronic control unit, one has yet to call me back to schedule for service. I am experiencing a burning/melting smell through my vents when the vehicle is not in motion.

My vehicles check engine light came on and I started feeling a lack of power in my car. Sluggish to accelerate. When the car was plugged in and diagnosed, it came up as the knock sensors. We had those replaced and the car ran fine for a few days but then it died out of nowhere. Check engine light came on again and it came up as knock sensors again. We had those replaced again and also had an oil change. Again… it was fine for a few days than started to knock… as I was driving the vehicle is completely seized on me. I almost went off a bridge because it didn’t allow me to press the breaks or anything. Brough it to the shop and they are saying the knock sensor popped up again but the engine is seized/blown. I was told this was not the first vehicle with my year make and model to do this and in this order.

Rod bearing making a knocking noise. Car a month since i bought it.

Since the recalls my check engine light keeps popping on and off and I can smell a burning smell sometimes

I bought my 2013 Kia optima ex from a private seller about half a year ago. I've had a few problems here and there that we're easily diagnosed and fixed. The radiator, alternator, starter, battery, serpentine belt, headlights, tail lights, licence plate light, tires, cabin air filter, and keyless start key fob have all been replaced. I just recently got my key fob(OEM) programmed by a licensed mechanic. The next day the car was perfectly fine. Ran smoothly and had no problems at all. I parked it and went to bed. Next day I get up early and start the car to warm up before I take my kids to the bus stop for school. It was between 5-7 minutes later and I went outside to the car and smelled an overwhelmingly strong plastic/chemical burning type smell coming from the car. I got in and saw that the air conditioning was on low and i turned it off, thinking the smell was because it was cold and the air needed to be off to stop the smell... I drove my son to the bus stop one block away and there was no dash light on but the smell was still there so I turned the car off and we got out of the car. After the bus got my son, I got in the car and could still smell the burning smell but tried to start it to take it home and the dash lights came on like normal then all turned off except the check engine light, oil light, battery light, key light, eps light. The car made one click noise under the hood and did not start or make any noises indicating an attempt to start. The key light the turned off but the oil, battery, engine lights remained. I turned the car back off and downloaded an app called justask to ask a mechanic about the problem and he said to call the master lube where I had gotten an oil change a few weeks prior and ask them what to do because of the oil light being on and the possibility that they overfilled it which could cause problems.i called. the oil was fine, no leaks, he has no idea why it isn't starting. So I call the mechanic. No idea what is wrong still....

car stopped mid freeway 3 times engine light turned on engine started smoking took too dealer per the recall notice and they took 3 months could not fix and wanted to charge me 600 for changing a battery but car still will not run so they want payment for a car I must tow and has had over 5 recall notices ..at this point the car is unsafe I need remedy

I am experiencing sudden paint delamination on the A pillar. Paint color is snow white pearl. I have not yet contacted the dealer but am seeing many similar online reports for this paint color on Kia vehicles. The area is not otherwise damaged. I noticed the problem on 1/21/24 when the car was stationary. The bad area is now increasing in size. The vehicle has 79,269 miles, is kept outdoors and goes through a car wash approximately monthly.

The manufacturer has failed or is unable to remedy the safety recall for my vehicle in a timely manner. There is an urgent safety recall (fire risk when parked). It is currently unsafe and unreliable to drive the car with this recall.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated Kia is not taking the recall seriously and provide a rental car if the vehicle is going to take over 60 days to fix the recall.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the check engine warning light was illuminated. The failure mileage was 184,000. VIN tool confirms parts not available.

On [XXX] at approx. 4 PM I was driving on [XXX] between Columbus and Nashville in Brown County Indiana. Weather was clear I noticed what appeared to be smoke coming through the car vents I was able to pull to the shoulder of the road, but the breaks were not working well There were no warning lights on the dash about any possible issues After grabbing 2 bags from the car, I was walking away and the car went up in flames and started to make sounds of an explosion. I called 911 and moved to the other side of the road away from the fire. Police and fire arrived on the scene and stopped all traffic The fire was put out and AJ's Paint and Body Shop came to tow the vehicle and clean up debris. We have not yet received the cost of this. We have reported this information to Kia and have spoken to them a couple of times. We have sent all of the details and information on the location of the car. We have sent multiple follow up e-mails and have not received any response since [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Kia Optima. The contact stated while driving 35–45 MPH, the steering wheel was sloppy and there was play in the steering wheel. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who stated the failure was due to the electronic steering and gears. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to the Customer Satisfaction Warranty Extension Program: CS1604/WTY006 (Power Steering). The approximate failure mileage was 170,000. The VIN was not available.

The contact owns a 2013 Kia Optima. The contact stated while driving approximately 60 MPH, there was an abnormal burning odor inside the vehicle with an abnormal clanking sound coming from the engine compartment. The contact stated no warning light was illuminated. The contact pulled off the roadway and stopped the vehicle. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that an engine bearing had cracked and that there were metal shavings in the engine block. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The failure mileage was approximately 130,000.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Optima. The contact stated that while the vehicle was stationary outside in the driveway, the contact saw that there was smoke coming from the vehicle. The contact went outside to inspect the vehicle opened the hood and saw smoke coming from the engine compartment. The contact disconnected the battery and left the hood slightly open to allow airflow. The contact stated that the smoke was eventually dissipated by the wind. The vehicle was not taken to an independent mechanic or dealer. The vehicle was not diagnosed nor repaired. The contact made the manufacturer aware of the failure, however, the contact was disconnected after providing information to the manufacturer. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The failure mileage was approximately 30,000. VIN tool confirms parts not available.

MY 2013 KIA OPTIMA HAS A SAFETY HAZARD RECALL AND I WANT TO KNOW WHY IS KIA DRAGGING ITS FEET ON A POSSIBLE FIRE HAZARD ON A HECU FUSE.....SEEMS LIKE A SIMPLE FIX... BUT I AM [XXX] OLD AND CANNOT DRIVE MY CAR AND MUST PARK IT OUTSIDE IN THIS COLD WEATHER.....PLEASE NTSB LOOK INTO WHAT IS TAKING SO LONG FOR A SIMPLE FUSE REPLACEMENT.....THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On or around Oct.15th 2023, My abs light, engine light, and all these other lights came on. So i got it home i got a recall notice in the mail that day saying to park my car away from structures and other vehicles. So i had it towed to a kia dealer here in town. they had it for a week. they said they performed a diagnostic on it and replaced the recall part to come get it. So i go get it i drive off got a mile down the road and all the lights came on and said pull over and shut car off. So there iam on the side of the road calling a tow truck to tow my car back to the dealer. if they would have drove the car after fixing it they would experianced the all the lights lighting up on my dash. Now that want to tell me there is no remedy to the recall fix and that i need a new electric battery and it is going to cost me $12,000. This is my only means of transportation. Can someone stop messing around and take this seriously, now the kia dealer is paying for a tow to tow my safety hazard car back to my house. Now it does not run ... It ran when it got towed there.

The car dealership i bought my kia from is fully aware of this safety recall, Should he have sold me the car with out telling me? Can I take this car back and get my money back?

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that while driving at approximately 30 MPH, the ABS and check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the exhaust manifold needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and case number was provided. The failure mileage was 150,370.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

After my last oil change that was done at Lokey KIa in Clearwater, FL. I had my oil changed on July 27,2023. From the date of my oil change till mid Oct 2023 I used 5 qts. of oil. The first appointment that I could get was 11/24/23. A engine diagnosis was done and the conclusion was the engine was burning oil. I opened a claim with KIA and was told that the car was out of warranty by six months but was still under the mileage. I asked the KIA representative if they could do a good will gesture to replace the engine and was denied.

The contact owns a 2013 Kia Optima. The contact stated while driving 50 MPH, the vehicle lost motive power and was jerking. The check engine warning light was illuminated. The contact veered to the side of the road and turned off the vehicle. The contact stated that the vehicle was restarted, and the vehicle was able to continue driving; however, the vehicle failed to exceed 35-40 MPH. The contact stated that she turned on the hazard lights and drove to the residence, where the vehicle remained parked. The contact stated she connected an OBD reader to the vehicle and read a diagnostic trouble code (DTC) for knock sensor failure. Additionally, the contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000. VIN tool confirms parts not available.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Optima. The contact stated that the engine warning light was illuminated. While driving at approximately 30–40 MPH, the vehicle started to smoke. There was an abnormal clunking sound heard. The vehicle stalled and failed to restart. The vehicle was towed to the residence. The contact called an independent mechanic and was referred to the local dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed that there was no warranty coverage on the vehicle and to tow the vehicle to the local dealer. The approximate failure mileage was 150,000.

The contact owns a 2013 Kia Optima. The contact stated that while coming to a stop, the vehicle stalled. The contact attempted to restart the vehicle however, the vehicle failed to restart. The contact stated that the check engine, low coolant level, and oil pressure warning lights illuminated. The vehicle was towed to the residence. The dealer and an independent mechanic were contacted, and the contact was informed that the engine had seized. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 98,000.

The contact owns a 2013 Kia Optima. The contact stated that while at the gas station and attempting to refuel the vehicle, the fuel gauge failed to function as intended. The contact stated that the fuel gauge displayed half a tank of fuel. The contact stated that while refueling the vehicle, gasoline failed to enter the tank and was instead bubbling up and leaking out onto the ground from the fuel filler neck. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Services Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was making an abnormally loud rattling sound while driving. There was no warning light illuminated. The vehicle was taken to the local dealer. The dealer inspected the vehicle but could not determine the cause of the failure. The dealer informed the contact that a fuel system cleaning and a decarb procedure might need to be performed on the vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 155,000. VIN tool confirms parts not available

This car uses a quart of oil approximately every 200-300 miles without fail. It burns out spark plugs, coils and has burnt out the catalytic converter. This started at around 125,000 miles, it now has 154,000. That is a lot of oil I’ve had to put in it.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Optima. The contact stated while driving 45 MPH, there was a burning odor on interior of the vehicle before the vehicle lost motive power. Upon coming to a complete stop in the middle of the roadway, the vehicle was able to restart. The ABS and check engine warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The VIN was included, but the parts were not yet available. The manufacturer was notified of the failure but provided no assistance. VIN tool confirms parts not available. The failure mileage was unknown.

in the middle of october around the 15th 2023 (HECU) hYDRAULIC electrical control unit light, the ABS light, the ENGIN light, and a couple of other unknown lights up and than my car tell me to pull over and shut down. you will have to tow it for inspection upon request due to all the warning light. my car had 117,000 document miles on it when i bought it, it now has 128,000. I paid cash for this car and it was my only means for my daughter and i to get to school work and with her dad in the hospital slowly still not out of the woods recovering throat cancer surgery patient. (ALL DOCUMENTED) on legal true facts statements dated sealed and signed documents for every statement stating true facts of this information that i am representing to you on December 1st 2023 My Neighbors, animals, property and family are at safety risk with the cars capability's to just combust SITTING OR DRIVING. Kia Corp. and Kia of Tucson both via verbal telephonic told me there is not a part to fix the recall just yet.. I do have a open case with NHTS. There were no prior warnings.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Numbers: 22V560000 (Structure) and 23V652000 (Service Brakes, Hydraulic) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.

Nov 5, 2023 my wife , son and my self traveled to Las Vegas for a family party. 2 days prior to our trip I got a tune up. On the day in question after traveling 1 hour and about 20 minutes to Las Vegas the car made a noise as if something fell off the engine next came on the oil light followed with smoke from the car. Thankfully I was able to get over where the car completely shut off and has not started since. After 5 hours of waiting in basically in the middle of nowhere we were towed to our destination which was 190 miles away from where the car shut down

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I have been the owner of my 2013 white kia optima since 2020 and have had my paint peeling from the front, both sides and rear of my car.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Kia Optima. The contact stated while pulling into the driveway of the residence, she depressed the brake pedal to stop the vehicle, but the vehicle failed to respond. The MIL warning light was illuminated. The contact stated that she shifted into park (P), and the vehicle stopped. The contact then turned off the vehicle. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 182,000. VIN tool confirms parts not available.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Over a year ago I was sent to Kia to fix a recall for a possible fuel leakage problem over my engine that got fixed with mesh tape and one zip chord. Now my engine has gushing fuel leaking on it on daily basis. I called kia a few months back asking for them to remedy this due to another recall and how I needed a rental so I could continue working while they fixed the problem they screwed up and they told me it would be over a month before they could fit me in their schedule. I have been smelling gasoline in my vehicle making me feel nauseous as I drive and the fumes are intense and my I smell it burning. My coworkers tell me daily what is that gasoline smell?. Now I get in the mail another recall notice about sparks going off for gaskets or thingsmajigs on my engine just from being idle in a parking spot or driving and how I should park away from others??!?!? Just in case!!! What about my safety??! I still have gasoline leaking all over my car engine!. My house could blow up! This is outrageous that none of this is taken care of.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at various speeds, she observed a gasoline odor coming from the front of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The check engine and ABS warning lights were illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,100. VIN tool confirms parts not available.

The contact owns a 2013 Kia Optima. The contact stated while driving 65 MPH, the driver's side seat heater was overheating. The contact stated that he attempted to set the heater to the lowest setting; however, the seat continued to overheat to the point that the contact pulled off the roadway and exited the vehicle. The contact turned off the seat heater. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed that there was no electrical issue found with the seat. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.

SAME STORY OVER AND OVER 2013 WHITE PEARL PAINT GARAGE KEPT, NO ACCIDENTS AND PAINT IS LITERALLY CHIPPING AWAY SIDE OF THE CAR DOOR ROOF ABSOLUTELY APPALLING. KIA THE FACT THAT KIA HAS THOUSANDS OF THIS COLOR ON THE ROAD IS EMBARRASSING FOR ALL THE LOYAL CUSTOMERS THAT HAVE TO DRIVE THEM. KIA KNOWS THAT ALL OF THEM WERE PAINTED WITH NO PRIMER. CHEAP PAINT SPRAYED ON BARE METAL AND HAS LEFT ALL OF US STRANDED. THIS CLEARLY IS A COMPANY WITH NO INTEGRITY OR CARE FOR CUSTOMERS LET ALONE OUR LIVES .THIS NEEDS CLASS ACTION LAW SUIT

NINE RECALLS FROM KIA AND VERY DANGEROUS. RIGHT WHEN I THINK KIA CANT GET ANY MORE DANGEROUS WITH 2013 KIA OPTIMA AND BEING UNLUCKY ENOUGH TO OWN THE WHITE PEARL MODEL WITH PAINT THAT IS DOWN TO THE METAL, LAST RECALL AIRBAGS, SEATBELTS ECT. THIS LETTER TAKES THE CAKE. OUR RECORDS SHOW YOUR VECHICLE IS AFFECTED WITH PART WE DO NOT HAVE YET BUT “ PARK YOUR VECHICLE OUTDOORS AND AWAY FROM STRUCTURS AND OTHER VECHICLES CAR ENGINE CAN CATCH FIRE DRIVING OR PARKED. SHOOT FORGET ABOUT US IT GOES ON TO SAY IF YOU BURNING MELTING SMELL WHILE DRIVING PULL OVER AND REMOVE KEY EXIT CAR TO SAFE LOCATION..WELL KIA THANKS FOR THE HEADS-UP HOPE WE MAKE IT OUT OF CAR AND WOW YOU WILL SEND LETTER WHEN PART COMES IN..TERRIFYING LETTER BUT, LOVE THAT YOU CARE MORE ABOUT PARKING AWAY FROM STRUTURES, OTHER VECHICLES OUTDOORS UNTIL YOU CAN GET THE PART. BAD ENOUGH PAINT IS ALL OVER THE ROAD CHIPPING OFF. Guessing don't have to worry about that right now knowing I can catch on fire even when it is parked. NOTHING TELLING US NOT TO DRIVE JUST MAKE SURE IF WE CATCH FIRE TO GET OUT! YOU WERE CLEAR ABOUT PROTECTING STRUCTURES AND OTHER VEHICLES. WORST COMPANY AND DANGEROUS COMPANY. TELL YOUR NEIGHBORS COWORKERS FRIENDS DO NOT BUY A KIA. UNTIL NEW CEO AND ACCOUTABILITY THIS COMPANY CARES LITTLE ABOUT LIFE OR LOSS. MANY OF US ARE JOINING CLASS ACTION SUIT. NHTSA GOV DO YOUR JOB HOW ARE YOU LETTING THIS COMPANY BE SO CARELESS ARE YOU NOT PAYING ATTENTION TO THE 1000 of complaints and fear on this model and company? EVENTUALLY, THIS WILL ALL BLOW UP AND LIFE WILL BE LOST MORE THAN SHOULD BE ALREADY.

The following information was stated in the repair report to the Kia Dealership Service Dept.: 09:49 10NOV23 12:18 10NOV23 LINE OPCODE TECH TYPE HOURS LIST NET TOTAL A CUSTOMER STATES CLICKING NOISE IN STEERING WHEEL WHEN TURNING WHEEL, STEERING DOES NOT SEEM AS RESPONSIVE SINCE NOISE STARTED...CLIENT INFORMED OF 200.00 STARTING DIAGNOSTIC CHARGE...CLIENT OUT OF WARRANTY FOR WTY006 WARRANTY EXTENSION FOR FLEX COUPLER.... IF IT IS POSSIBLE FLEX COUPLER CAUSING STEERING WHEEL ISSUE, CLIENT HAS PART ON PASSENGER FRONT SEAT KI REPLACED FLEX COUPLER 2046 CKI 400.00 400.00 PARTS: 0.00 LABOR: 400.00 OTHER: 0.00 TOTAL LINE A: 400.00

I have a snow pearl white kia that the paint started chipping off and is continuing to do such all over the vehicle. There is an area on the hood with rust starting where the paint starting chipping first. I have contacted kia and the rep looked for recalls but there were non for paint. The warranty was only for 3 years on the paint but the issue didn't start happening till after that. I have seen other SWP colored kia's with the same issue and there is a forum on FB with many other kia owners having the same problem. The prominant color seems to be the white one's but others are affected as well.

While driving on highway, loss of acceleration/power, all lights appeared on dashboard. Pulled over, turned off engine. Restarted engine and power/acceleration was restored.

suddenly while driving, vehicle produced a hybrid system warning light to stop driving immediately and do not drive. Next warning said to check breaks. Following the warning I tried to park, the car then rolled backwards, while foot was on breaks. breaks did not work! I immediately put the car in park and turned the car off. Car was then towed to dealership. When vehicle arrived at dealership warning light was no longer displayed. Dealership flushed out Break fluid and replaced break fluid. Car was picked up and while driving home (luckily was exiting highway) while getting off the ramp warning light came on again, had to stop vehicle in middle of road and place car in park afraid there would be no breaks. I waited with my Hazzard lights on as cars passed. Once the road was clear, I proceeded to attempted to pull car closer to the side of road to get out of lane. As breaking to park vehicle on side edge of road, loud crunching noises were heard and had to place the car in park. Left vehicle running this time while having it towed back to the dealership instead of turning it off this way they could see the issue at hand. When tech witness the issue, I was told the car was unsafe and that it was the break module or also known as Hydraulic Electronic control Unit.. Furthermore I looked up information on this issue and my Make & Model and year of my vehicle is listed on Part 573 Safety Recall Report 23V-652, page 3. Also Report shows parts: Component Name 1 : HECU Component Description : Hydraulic Electronic Control Unit Component Part Number : 58920-***** and also part number 58910- Although my vehicle vin number does not currently show a recall for this part, report also states VIN numbers will be released to dealerships November 10th 2023 and to the vehicle owners November 14th 2023. Not sure that my vehicle will be included but this definitely is a safety issue. If this would have been on the highway it could have caused an accident. This is not safe for anyone.

THE HEADLIGHTS ON THIS VEHICLE IS EXTREMELY DIM. I have changed the bulbs and you can not see out of this vehicle at night. I have checked to see if there is a recall or something. A lot of people have issue with this year make and model of this vehicle. The other problem I am having is the paint peeling with the Snow white color of my vehicle. Large spots of paint is coming off and missing. this vehicle is kept under the carport. Yet, large spots of paint comes off.

Engine problems

The MDPS FLEXIBLE COUPLING is needing replaced due to the play and knocking and chewing up of the plastic part and my local service center says its not covered. i gave the the nhtsa kia tech bulletin info when i scheduled my appt and was told yes its covered. they called today and said no its not because its 10yrs from the date of purchase and i said no it says 10yrs from the date of service. this was just diagnosed in the last month after spending money replacing other things thinking that was the cause. i just want the replacement that kia said they would cover.

Engine turned off in middle of highway without warning

Brakes warning - Hybrid System warning caused brakes to fail twice while driving. Luckily no accident occurred. Have been told by mechanic that same part is recalled for non-hybrid models of the same car, however hybrid models do not have recall, even though it is the same exact part that is failing as recalled models.

The paint on my pearl white kia optima is peeling badly, primarily on the hood but now its starting to peel near the doors.

The contact owned a 2013 Kia Optima. The contact stated that while parked, the contact noticed smoke coming from the hood and went to open the hood but could not because the latch had melted. The contact went to get an extinguisher but the flames were too aggressive. The vehicle had exploded twice while waiting for the fire department. The fire department extinguished the fire. A fire department report was filed. No police report was filed. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not under a recall. The failure mileage was approximately 123,000.

In March 2023 car stopped in the middle of an intersection with no warning. “Hybrid system warning” on dashboard lit up as well as all other lights. Dealer said repair was under warranty because of faulty spark plugs which were a safety recall. Prior to this all safety recalls were taken to dealer yet the problem still occurred. On July 2, 2023, the car stopped on the freeway. All lights lit up and the “Hybrid system warning” came up. The car began to smoke. The car was towed to Kia dealer they said the water pump needed to be replaced. The water pump was replaced with a certified Kia part. The car still would not turn on. Kia replaced the battery and said the engine needed to be replaced for $9000. They said we were out of warranty (10 years by 2 months). This engine failure seems to be related to the safety recalls that Kia “fixed.” I also have documentation that the warranty should be extended to 15 years or 150,000 miles but the delay refuse to make repairs under the warranty.

The contact owns a 2013 Kia Optima. The contact stated that while the vehicle was parked, the contact noticed that the vehicle had needed an oil change frequently. No warning light was illuminated. The vehicle had been diagnosed by the dealer and confirmed that the vehicle was consuming an excessive amount of engine oil. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to contact the NHTSA Hotline. The failure mileage was approximately 110,000.

Own a 2013 Kia Optima SXL with snow white paint. It is peeling horribly around the windshield pillars, and the roof. There are a few other smaller spots starting to chip away as well. This vehicle has been almost exclusivly garage kept. I have read this is a common issue experience by Kia owners with this paint specifically. Please investigate and issue a proper recall for these vehicle owners.

NO ACCIDENTS!!! To the National Highway Traffic Safety Administration (NHTSA), Subject: Concerns regarding Kia America's handling of vehicle recalls I am writing to express deep concerns regarding the service and responsiveness of Kia America, particularly in relation to several recalls on my vehicle. There are currently eight outstanding recalls on my vehicle. To address these issues, I brought my car to Kia Jim Ellis in Kennesaw, GA. Following the inspection, I was presented with an estimate of approximately $3,000 for engine repairs. Surprisingly, upon the car's return, I found it had less than a quart of oil. While the dealership did later acknowledge this oversight, such a lapse is deeply concerning. Additionally, the written report from the dealership noted that one of the required parts for the recall repair was missing and had been ordered. However, this was not verbally communicated to me, and the car was handed back as if all repairs had been completed without any cautionary note or indication of when the missing part would be installed. A particular recall that has caused me significant concern pertains to the engine. I've understood that the defect can lead to the engine locking up, which could pose a serious hazard on the roads. Despite expressing my apprehension, the service technician simply advised me to return the vehicle if any noticeable issues arise, including if the engine locks up. For clarity and emphasis on the importance of the recalls, I provided the technician with a detailed letter. Furthermore, I've encountered hurdles when attempting to communicate with Kia America's support at 800-333-4542. After documenting my concerns, a representative transferred my call to a supervisor for resolution. Regrettably, the supervisor expected me to reiterate the previously documented issues and disconnected the call when I referenced the ticket. Dear Kia, recalls have been created to avoid accidents

The car started doing big noises and problems for running correctly, so my mechanic found out this recall and told me to start the process but the dealer don't answer my requests.

My 2013 Kia Optima sunroof exploded as I was at a stop, about to turn into work. I experienced a pop and had glass falling on me within seconds. There were no recent rock experiences and the road was completely clear. After dealing with the initial clean up, I drove to an auto glass shop to have it professionally removed. The glass was bowed and left with a large hole, almost like it had just exploded due to pressure or a faulty piece. I almost always have my daughter with me and I’m SO grateful she was not in the vehicle. This could have resulted in injury or even a collision due to the terrifying nature of glass shattering above you. My insurance does not cover comp, however I do work for an insurance agent and he did view the damage. No claim can be filed as the repair and replacement for the damage has to come out of pocket.

In past year replace Shock Absorbers in the rear($498), Thermostate/gasket($454), and now need code P0464 Fuel leverl Sensor circuit replaced($750)

My car simply “just quit” leaving me stranded on the road. I called my nearest Kia dealer who said it would be at least 6 weeks until they could see it. Apparently according to a quick search, these cars are blowing engines rather regularly. Why wasn’t there a recall before engines were blown? Since my car is no longer covered under warranty, I’m expecting a hefty bill even though there’s an obvious defect. Kia will not return my calls.

My Kia has a weird sound coming from the engine when it is on parked on when I'm driving and I have the break on. I took it to 2 mechanics, and they both told me that it was the bearings wearing of from the engine and that the motor is working harder than it should and using the motor oil more than it should. Both mechanics told me that it would need a new motor soon but to make it last longer to monitor the motor oil to ensure it always has some. Both mechanics also say that my kia should have a recall, but when I look at my vin, there is no recall for the bearing wear of the engine. It is unacceptable that my kia has a recall for the bearing wear of the engine but not specified for my car and now I have to be worried that my car will break down or worse cause an accident. The recall is 17v224000 SC147

I was driving the car and my engine shut off completely it will no start back up.

The contact owns a 2013 Kia Optima. The contact stated that upon entering the vehicle and fastening his seat belt, the seat belt warning light remained illuminated. After unfastening the seat belt, the seat belt warning light turned off. The vehicle was taken to the dealer, who diagnosed a failure with the seat belt buckle. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 187,000.

My car paint as been chipping off. I see a lot of cars like mine in the street with the same isssue , specially Perales white kias . They look like junk cars . Paint was not good

My 2013 KIA Optima caught fire about three weeks ago I don't know what caused it, but it started under the hood of the car where the motor is. Initially the car stopped when I had an oil change and I thought it was the starter. I had a new one put on and it started. I drove it and it caught fire. Now it is sitting at my home and the fuse compartment have been stolen out of the car. If someone will let me know what to do about the situation and what caused the fire, I would really appreciate it. Also, if someone could let me know if the fire was caused by one of the recalls for that car. Thank you, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was turning into some parking spots so i could put my car in reverse and park closer to building i needed. I did not get a chance to putin reverse, the vehicle surged forward and was accelerating. My foot was not on the gas pedal. I was trying to brake. I turned steering wheel so I didn't hit brick building. I swiped the building and 2 vehiles on my right AND still did not stop right away. I kept on the brake and the plants, rocks, landscaping I think helped it to stop. I can get police report in few days.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

airbag light wont go off

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle inadvertently lost motive power and stalled. Several attempts to restart the vehicle failed. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was then towed to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000.

2013 Optima SXL with snow white pearl paint. Paint began coming off in areas around the windshield back in 2017. At the time I thought it may have had something to do with the people who replaced my windshield. Had a 50 cent piece size area come off the hood in the car wash shortly after. I have continued to experience paint bubbling and loss ever since. Now I'm considering an upgrade but am worried about my trade in value due to the condition of the paint.

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed and driving a bump in the roadway, the steering wheel vibrated briefly before returning to normal functionality, which had since become a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related it to TSB: CHA-060, but the vehicle was not included. The manufacturer was not notified of the failure. The failure mileage was 50,000.

Every since I purchased this car in 2013 I have had nothing but trouble out of it I have called the Kia company numberous times and they never respond all I asked them to do is replace the car I trusted in Kia I love my car but it is severely dangerous please help me before it gets me and my family hurt

The contact owns a 2013 Kia Optima. The contact stated that the vehicle was taken to the dealer for an engine replacement. The contact stated that after picking up the vehicle from the dealer and driving 40 MPH to the residence, she heard abnormal gurgitation sounds coming from the rear driver's side of the vehicle. The contact stated that upon parking the vehicle at the residence, she noticed that a significant amount of gasoline was leaking out of the fuel tank. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the failure was related to NHTSA Campaign Number: 22V093000 (Fuel system, Gasoline); however, the parts were not yet available. The vehicle remained at the dealer for a month but was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 169,000. Parts distribution disconnect.

MDPS FLEXIBLE COUPLING has failed. We hear a clunking sound whenever we turn the steering wheel. The wheel heavily vibrates while driving when hitting a slight bump, pothole, or when turning. Worried that this will affect the steering and won't be able to control the vehicle now that the coupling has failed. Dealership and a separate car repair place has confirmed and reproduced the issue. No warning messages or lights. Kia is refusing the replace this since it has been more than 10 years since the vehicle was first serviced. Was never notified about this issue when they first reported the TSB in mid-2016. https://static.nhtsa.gov/odi/tsbs/2017/MC-10109834-9999.pdf

Unknown

The contact owns a 2013 Kia Optima. The contact stated while parking the vehicle and attempting to turn off the vehicle, the message “Shift to Park” was displayed. The contact restarted the vehicle, shifted the vehicle into drive and then shifted back to park and the contact was able to shut off the vehicle. The vehicle was not diagnosed. On another occasion, the contact stated while pulling out the driveway the brakes applied unintendedly with the brake light remaining illuminated. The traction control warning light, the ABS warning light, the auto lock warning light illuminated and the code “EPB auto hold” was displayed. The contact shut off the vehicle, but the failure persisted. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 155,000.

Hello, I had my vehicle's engine replaced by a dealership (Reason - recall on engine and failure on freeway that has me traumatized!!!) and due to the labor done at Kia Tullahoma, TN my transmission has failed causing a near mishap crash on the freeway due to transmission slip. Noticed transmission fluid leaking. After taking it to another dealership (Kia Anderson, SC) they inspected and said that the labor performed by previous dealership had caused the malfunction. Today (7-24-23) Kia Tullahoma, TN refuses to cover the new transmission that now I have to replace due to their negligence. Due to separation of the transmission to engine the output seals started leaking and causing the incident. May I add that the engine might be at risk due to this also. Please post or let Kia corporate. I will also make claim. Thank you!!

The contact owns a 2013 Kia Optima. The contact stated that while the vehicle was parked and unattended, it spontaneously caught fire. There were no warning lights illuminated before the failure. There were no reported injuries. No police report was filed. The fire department extinguished the fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.

The car shut off on me while driving

The hid headlights. Specifically low beams go dim.They are so dim you can not drive safely at night. Change the bulbs and still the same issue.My understanding the reflector housing on the projector gets worn out and does reduce the light output of low beams. This is a driving hazard at night.this issue affecting the sx and sxl models with hid projector headlights.

I was driving to work and started hearing a very loud knocking noise. I got to a stop light and my car just shut off. When I restarted the car it was making the noise and shut off again. Sounds louder as you push on gas paddle.

recall is extremely dangerous and I was informed very late. Was not given a rental for the time being. Difficult to find service immediately. Do not feel safe driving.

The front of the car rattles the engine, rattles and makes noise, my engine already blew up and it had to be replaced, I don’t think the dealer put the engine back in the right way with all the mounts, I’ve also brought the car in for service several times, and I’ve mentioned the rattling and they’ve done nothing about it, I believe it’s gonna cause a car fire because it’s not properly secure from when they replace the engine under recall

Car stopped at a light and didn’t want to turn back on. Tried to have it jumped with no luck. The car turns on but the engine won’t turn over at all.

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle decelerated and stalled. Additionally, the check engine warning light and other unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, who informed the contact that there were metal fragments inside the engine and that the failure was related to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

I have problem for the color white pearl is pealing the car front car side an doors

Paint peeling off

Snow white pearl paint on my 2013 Kia optima isn't sticking to the primer. Started to flake off in 2019 on the metal that goes around the top of the side windows, both sides. Also flaked off on truck. I've repainted spots several times but it continues to peel off in the above areas and on the passenger rear door. I've seen many Kia snow white pearls -different models with the same issue.

2013 Kia Optima, 45K miles, owned in family since new and regularly maintained -- steering clunks, feels loose and "broken" when moved left and right, so driving may be unsafe. We believe this is due to the CS1604 Motor Driven Power Steering (MDPS) Flexible Coupling issue previously identified. However, the extension has just now expired and we can't get Kia dealership nor Kia itself to extend coverage further. No warning lamps or messages show, and yes, the vehicle is available for inspection upon request. Kia case number is available upon request.

For the last 2 years, my pearl white paint has been chipping away. Over the last 6 months there are actual chunks of paint missing. I’ve never seen anything like this before.

The contact owns a 2013 Kia Optima. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact stated that her daughter was unable to restart the vehicle. The vehicle was towed to a nearby independent mechanic to be diagnosed. The contact was informed that the engine had seized and needed to be replaced. The vehicle was not repaired. The contact was then informed by the mechanic that the VIN was included in the NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) and needed to be repaired by the dealer. The vehicle was then towed to the dealer and currently remained at the dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 136,753.

I have a white 2013 Kia Optima the paint is chipping, coming off in chunks. After it falls off seeing the panel below is smooth and does not appear to have been roughed up prior to painting to allow the paint to properly adhere. I know of thousands of other Kia owners to have paint issues exactly like this.

Engine light on camshaft position chain sensor is reading on scanner an is not common for kia I believe kia had a recall for Engine I would like a whole new motor

The ESC kight keeps turning on . The brake lights wont turn off, it wont let me accelerate while im driving at different speeds or it will decelerate abruptly. Yes its available for inspection. My safety and the safety of my two young children were at risk multiple times. This is my daily driver. And i was driving them to school when the car would not let me accelerate and someone almost hit me from the back. Also it happened to us on the freeway a few times as we are driving 65 mph the car decelerates abruptly almost causing major accidents while my children are in the vehicle with me. Not yet , i called the nearest kia dealer and they didnt have appointment ls until july - august. There were no warning lights at all. At first we didnt know what was the problem. After the few times it happened then the ESC light turned on and it stays on. Also the brake light wont turn off even when the car is off.

Peeling paint from delamination on pillars, around windshield and hood. This stated 1.5 years ago and continues to get worse. The dealership said they are aware of this problem in the pearl white paint in this year and model but the paint warranty is only 3 years and no remedies have been made. This is devaluing my car with every paint bubble and peeling. Kia should make it right.

On June 12th myself and two friends were traveling on a rural two-way traffic hwy. As I was attempting to pass another vehicle, the car lost all power. I was barely able to avoid a head on collision. I pulled over to the side of the road which had only enough shoulder to fit my car and there was white smoke coming from under the hood. All the dashboard lights were lite after I pulled over, but nothing prior to the car losing power. I was on a curve in a dead zone for our cell phones. After opening the hood, white smoke was billowing out, and I could smell what smelled like burnt rubber. Once the car cooled off, I was going to attempt to start it, but I could not depress the brakes. The brake pedal was stuck. We managed to get a ride to an area where I could call to have the car towed to a private mechanic, who told me the motor had seized. I just purchased this car in March 2022. Nothing was ever mentioned to me by the dealer of any recalls or any other issues with the car. They made me sign a paper stating I was buying the car as is, which I see now should have been a red flag. The Dealer was San Jose Kia in California, and I'm very angry that they would knowingly sell me a defective car, risking not only my self but my family and friends.

My sunroof exploded as I was driving my car down the road. It made a noise that sounded like a gunshot and I pulled into a parking lot and the whole thing was shattered. The sun roof is less than a year and a half old and there was no chips or cracks in it and nothing had fallen on top or damaged it.

Peeling paint

The center console power supply is faulty, does not charge or hold usb port. The white paint on my car began to chip in large amounts.

hybrid system warning safely stop and do not drive with some kind of brake warning and then the brakes were basically non existent. Could not brake had to coast to a stop in a neighborhood very scary

My car is a total lost. Car caught fire while I was driving with my 2 Daughters. Brakes went out had to jump out of car.

Vehicle body damage. Vehicle car parts damage.

Paint peeling off all over vehicle

My engine locked up for no reason

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 20V100000 (Fuel System, Gasoline) and 22V560000 (Structure) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle was jerking and then lost motive power. Several unknown warning lights were illuminated. Additionally, the brake lights remained illuminated while the vehicle was turned off. The vehicle also experienced phantom braking while driving. The vehicle was taken to an independent mechanic, who diagnosed that an unknown sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.

The contact owned a 2013 Kia Optima. The contact stated while her son was driving approximately 35-40 MPH, the check engine warning light illuminated and was flashing; however, he continued driving the vehicle. The contact stated that she later took the vehicle to an independent mechanic, where it was diagnosed that the knock sensor and an unknown component needed to be replaced. The vehicle was repaired; however, 6 hours later while her son was driving 65 MPH, the vehicle stalled. The vehicle was unable to restart and was towed back to the independent mechanic. The independent mechanic then informed the contact that the engine needed to be replaced. The vehicle was then towed to the local dealer who confirmed that the engine needed to be replaced. The engine was replaced by the local dealer approximately in October of 2021. The contact then stated that on March 13, 2023, while her son was driving at an unknown speed, the vehicle crossed the center line and crashed into a tree on the other side of the road. The contact stated that the air bags deployed; however, her son was pronounced deceased at the scene. A Police report was filed. The contact stated that the Police Officer informed her that the speedometer was reading 90 MPH at the time of the crash and that the Event Data Recorder (EDR) was destroyed. The contact stated that the engine and transmission dislodged from the vehicle approximately 30-feet. The contact was concerned that the crash might have been caused by unintended acceleration. The vehicle was towed to a tow yard. The cause of the failure was not yet determined. The manufacturer had not been informed of the failure. The failure mileage was approximately 114,000.

Flexible coupler in the MDPS (p/n 56315) is failing and it is causing clicking and clunking when the steering wheel is turned to the left and right. The problem has been reproduced and confirmed by the dealer. No warning lamps or messages are visible indicating this failure.

The contact owns a 2013 Kia Optima. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the engine had seized. The vehicle was then towed to the dealer, where it was determined that the engine had seized and needed to be replaced. However, the dealer declined the engine replacement because the contact did not have an unknown engine recall repair performed prior to the failure. The vehicle was not repaired. The contact stated that she had not received the unknown engine recall notification. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 84,000.

My car was sent to Kia on Covington Pike in Memphis, TN to repair the recalls but further repairs were needed stemming from issues with the recall on the low pressure fuel pump

Engine seized and went out while driving a normal road. Normal driving conditions and all of my scheduled maintenance is up to date. The car lost all power and would not accelerate. The engine started smoking

The issue with the car first occurred in 2021 when the vehicle had 109,000 miles. I was driving on the interstate returning from visiting my family when the car began to behave erratically. It started to seize, stall, and accelerated on its own. All of the lights illuminated on the dashboard with the error message hybrid engine, air pull over immediately. This was a serious event because my life as well as others were impacted. The car had just enough power to make it off of the shoulder when it died completely and had to be towed to the nearest dealership. They recommended I have the hybrid battery replaced which I did. That did not correct the issue because less than a year later in 2022 I was once again returning home and the car begin to do the same thing. Stalls, seizes, accelerates on its own and the same lights, the same warning message, and completely loses power when you’re driving! It was again towed to a dealership and this time they recommended I have the spark plugs replaced. The spark plugs were replaced and the day that the car was repaired and picked up it had to then be towed back just a few miles down the road with the same strange behavior, and the same issues. Clearly the recommended repairs are not fixing the root cause problem. And now three times my life as well as other motorists’ lives have been put in danger! I am tired of paying for recommended repairs that are not fixing the root issue when there are several hundred other persons who have been experiencing similar dangerous issues like mine with their vehicles. Kia needs to do something about this!

Paint defects. Kia admitted about 5-6 years ago that the Snow White Pearl paint on some of their models had issues. Since then they have painted parts of our vehicle 4 or more times. Current issues started in December 2022

Bearings are worn it in the engine.

The reflectors on the low beam headlights have degraded to the point it has failed Virginia state inspection. The safety of myself and others is impacted by reduced nighttime visibility. Distance of vision at night is reduced to only as much distance as the parking lights provide. The dealer has inspected and rejected the vehicle from passing Virginia State inspection and is now not lawfully allowed to be driven. There were no warning lamps to indicate a failure.

Apparent engine seizure. Vehicle has been towed to Peak KIA dealership located in Littleton CO. Have been informed by dealership it will take approximately one week before they can diagnose/confirm the engine seizure. Vehicle has LESS than 50,000 miles on it.

The contact owns a 2013 Kia Optima. The contact stated that while driving at various speeds, the steering column experienced excessive shaking and vibration making the vehicle difficult to steer. The cause of the failure was not yet determined. The local dealer was notified of the failure and a service appointment was scheduled. The manufacturer was not yet notified of the failure. The approximate failure mileage was 95,000.

Issue 1: I did not receive a recall notice for SC172. (NHTSA campaign 18V907000.) The recall began in January 2019. In July 2019 my car broke down with the exact same issue stated in the recall notice. I had to pay $1031.75 for the dealership to repair it. On April 13, 2023 I called Kia Corporate and requested reimbursement for my expense. They said that since the VIN wasn't on their recall list it was my responsibility to pay. I would like NHTSA's assistance in being reimbursed by KIA. I have the original repair documentation. Issue 2: I didn't receive recall notice my car's engine completely seized on 1/4/2023. All of the indicator lights on the dashboard lit up. This occurred on the highway during a heavy rainstorm. This could have caused a major accident, but was able to maneuver car off the highway. I never received any recalls (SC228, SC212, SC200, SC197, SC187, SC147, etc.) anyone of which could be the cause of the seizing. I will upload documents later.

I own a 2013 Kia optima with 70k miles. I have searches so many forums regarding the defect with the PEARL WHITE paint. The paint began to peel all over my car as soon as I bought it with 16k miles a few years back. I’m concerned for myself and hundreds of other people with the same problems. The issue I am concerned with is when the paint begins to peel on my hood I would be concerned it could possibly block my vision while driving. Not to mention the hundreds of other people I’ve read about with the same problem, and now we are supposed to incure the costs of a complete paint job on a car which could cost thousands of dollars when this white Pearl paint is clearly the issue.

Steering coupler went bad. Steering wheel rattles, badly

Chipped paint around my windshield and other areas of the car, such as the trunk and various other areas of the vehicle

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the contact stated that while driving at an undisclosed speed, the ABS warning light, the traction control warning light, the check engine warning light illuminated then several other unknown warning lights started to illuminate. The contact then stated that the vehicle hesitated and stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the hydraulic electronic control unit (HECU) failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). The vehicle was not repaired. Additionally, the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and the contact was advised to contact the NHTSA Hotline. The failure mileage was approximately 173,000.

While driving my 2013 KIA Optima at 65+ mph steering wheel shakes & has a loud clicking noise. The problem has worsened. I have reported this prior. Now it has caused the need to have a frontend alignment.

I have had this vehicle for 10 years. The paint started to peel in or around 2017. I was in a hail storm and within the last year and now it looks like my car was 100 years old. I put in a claim to my insurance and they denied coverage due to kia having a paint issue. Peal white specifically. I also took the car in December 2022 for all the recalls on the engine. Since then it's literally falling apart. When I took it to the dealership they told me I had a bad valve cover, bad Sway bars, bad passenger side mirror among other things. When I told them I had no issues prior to taking it in they pretty much said it's their word against mine. Oh and they found a "oil shop rag" hanging from the bottom of my car. They said I must have picked it up on the road. Im driving a car I paid top dollar for with no complaints over years and would suggest to others. Now I wouldn't recommend kia to anyone. They brag about their warranty but it's all garbage. I still love my car hit I'd like it to look nice still along with how it used to drive before I took it in.

Took my vehicle for the knocking sensor recall servicing. Before taking it to the dealership there was no knocking at all. I left the dealership and went home. Parked the car and got out... immediately there was knocking coming from my car. Recorded the knocking noise and called the dealership. They sent someone to my home and all he did was turn on my vehicle and there was no knocking. I explained he had to drive it and then park it and turn it off and he could hear the knocking. But he left and there was no other communication from the dealership. I contacted Kia's global customer service and explained everything but still nothing more has been done. The knocking sound has intensified. I received an email last year from Becken Masten Kia in August of 2022 from the Service Assistant Susan asking me about bringing my vehicle in for a regular servicing appointment. Nothing about free servicing for causing the knocking issue. I have the recording of the knocking from the servicing date.

I have a 2013kia optima sx 2.0 turbo my engine need to b replace I never had it replace I have engine problems white smoke n black smoke come out of my hood smoke like it's going to burn up I always have to turn off my car every 15 minutes of driving it overhead n smoke start coming out I been dealing with this for 2 years now can I get a new engine replace

The contact owns a 2013 Kia Optima. The contact stated while her husband was driving 35 MPH, the vehicle stalled. The check engine warning light was illuminated. The contact's husband was able to veer to the side of the road. The contact's husband was able to restart the vehicle and continued driving; however, the failure reoccurred the following day. The contact's husband was unable to restart the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine and the battery needed to be replaced. The independent mechanic related the failure to NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle was not repaired. The contact stated that the failure persisted, and the vehicle was towed to the dealer. The dealer diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,570.

Car went into limp mode on a busy highway losing acceleration while next to & in front of semi trucks. Towed into closest Kia dealer and confirmed spun rod bearing with 58,848 miles on the car. Upon them checking for the issue, the engine was also knocking. Car has been at dealer since Jan 11th and still waiting to hear about engine replacement under warranty. There was no warning signs of a major engine problem before the engine light started flashing and loss of acceleration. Oil change recently done & wasn't low when changed, gas mileage still normal, no weird idling or higher rpms. It was driving normal until the engine light & limp mode happened.

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, she heard a ticking noise coming from the engine. The check engine warning light was illuminated. The contact stated that she was advised by the mechanic to check a site called Bumpers and it produced codes: SC228, SC212, SC197, SC187, SC172, SC142. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

2013 KIA optima stalls out if over 2500 rpm reached. loses all power. Shutdown on highway and barely made it to pull off. Was able to start and pull off next exit only going at minimum speed, shut down again on state road with no pull off location and to drift with no power steering or brakes. Took to the Dealer and they have had it for over a week as they are so backed up with failing engine problems. Told by Dealer KIA is not covering all engine failures, opened case with KIA and they said I will just have to wait and see,

2013 Kia Optima EX 2.4L, the problem started at 100,000 miles. The vehicle now has 150,000 miles and the steering has become increasingly more resistant (sticking/glitchy) on turns. Kia corporation is well aware of the problem, due to onboard computer issues.

The contact owned a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, another vehicle t-boned her passenger's side. Only the passenger's side air bag deployed and exploded, causing the contact to sustain coughing spasms. Medical attention was received. A police report was filed. The vehicle was towed to a police department lot. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and emailed the contact notification for NHTSA Campaign Number 22V560000 (Structure) associated with the VIN. The manufacturer also opened a case. The failure mileage was approximately 140,000.

Headlights are dangerously dim. Won’t pass inspection and I’ve changed bulbs multiple times

When going over bumpy roads, turning right or leaning on the driver side door the car thinks it’s open and lights come on

I purchased a Kia 2013 from a used car lot driving it home it cut out on me numerous times and then all the sudden it lost power I was almost struck by a truck luckily I got off and out of the way as I drove all the way home it did the same thing it cut out and lose power I called the dealership where I bought it and he won't return my calls can you help me

The engine froze with absolutely no warning while driving on the highway. I'd just had general maintenance and the front brakes replaced five days prior. Got it to a safe area; fortunately there were no cars in other lanes. It's been at the Kia dealership/repair facility for a week now. I called Kia Corporate; they provided a case number to me and the dealership prior to having it towed there. I've done research on this site and there have been other owners (same car, year, etc) having the same extremely dangerous issue occurring lately, say late 2021- present. Additionally, Kia sent recall #SC245 regarding headliner plate defects. When I called to have my repair done, they didn't have the appropriate tape. Tape?! Good lord. Asked them to contact me when they had the tape. This was 4-5 months ago. Haven't been contacted.

While driving the EPS light comes on and after that the dash board stops working to wear you're not able to see the speed limit anymore. It also declines the car of any speed. And if you put it in park it won't allow you to shift out of that gear. Dealership said its the HECU.

fuel hose attached to high pressure pump failed, same part and repair as NHTSA Campaign Number: 22V093000. Expensive repair, not cover by KIA dealers will not cover repair cost due to different dash number on part. Part number required 31312-3Q100-DS.

The contact owns a 2013 Kia Optima. The contact stated while driving at night, the low-beam headlights failed to properly illuminate the roadway, causing a driving hazard. No warning lights were illuminated. The contact made several unknown local dealers aware of the failure; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 53,000.

My pearl white has been chipping since 2017 in multiple locations. Kia needs to be held responsible and rectify the situation.

My pearl white pair is chipping from all over, I had it inspected and they said it was a problem with the original paint and how it was put painted.

PAINT CHIPPING!!!! (photos attached) I have encountered many of Kia manufactured vehicles with the same issue. The paint bubbles and then peels off, leaving a visible grey (primed) area. I am located in North Carolina. The weather is not harsh and I cannot think of any other reason this would be occurring. When attempting to get the paint repaired / vehicle painted, I was informed of a recall and/or class action associated with this situation. I would like clarification and resolution of this matter.

The door latches don't spring back into a position that allows the door to be closed again, once it has been opened. I have to stick my finger in the latch hole in the door while pulling out the latch handle to put the latch back into the position where the door will close. So far, this problem has effected three of the four doors in my sedan.

I have 2 separate issues. 1. Anti-lock brakes don't always work properly. They have locked up in the rain many times. 2. My white pearl paint started chipping two years ago and now has large spots missing with bubbling in other areas.

UNKNOWN There are recalls for the vehicle and the Kia dealership hasn’t sent any letters notifying I had to find out online.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Numbers: 22V560000 (Structure) and 22V093000 (Fuel System, Gasoline). The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump needed to be replaced before servicing the recall repairs. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.

1. Vehicle refuse to start had to have it towed to a shop to have a new battery placed in 2. Replacement of battery caused a short in stereo system resulting in the replacement with a new stereo system 3. Engine began to knock 12/19/22 took car to Car-Mart was given a list of mechanics to call made an appointment with Dominion in Farmington Arkansas for the morning of December 21st 4. Car decelerated and check engine light came on just before Exit 70 on I-49 near Johnson Mill Boulevard pulled over to the side of the interstate was able to move the vehicle forward to Exit 70 at 20 miles per hour to get off the interstate and park at Casey's General Store on Don Tyson Parkway in Springdale 5. Car was towed to Dominion Auto in Farmington Arkansas 6. I was not informed of any recall on my vehicle or any dangers impose to me or my family including my two small children upon purchase of the vehicle or registration of the vehicle or within 90 days of registration 7. Came to this website to post a complaint and found out I not only have one recall but two that I was unaware of

Recently my vehicle started smelling of raw fuel. I took the vehicle to my mechanic and was advised it was the fuel line issue that KIA had recalled the vehicle for. I contacted my KIA dealer and was advised my particular VIN was not on recall for the fuel line. KIA recalled the 2013 KIA Optima GDI Turbo for the fuel line issues but only certain VIN's. This vehicle was affected by the engine recalls. It initially had a short block engine replacement prior to the engine recall and subsequently that engine failed and the vehicle was replaced with a long block engine in 2018. The new engine has 30,000 miles on it. The VIN number does not have the original engine or potentially the original fuel line. How is KIA determining the current fuel line issue is not on my VIN? This is a 2013 KIA Optima GDI turbo. The vehicle does not have the original engine or likely the original fuel line. The vehicle has been serviced by KIA several times and the engine and fuel lines have been replaced. The vehicle at the time of manufacturing had 1 specific line but no one knows which fuel line is currently in my vehicle. I am requesting KIA contact me and advise they will honor this fuel line repair under the recall and I am questioning why only certain VIN's were recalled. KIA cannot definitively determine which fuel line is in each vehicle because most of the engines were replaced in the 2013 model based on the widespread engine recall/replacement of the engines. This is a major safety issue that needs to be addressed. If the initial recall was done on the manufacturers VIN info, the engine and fuel line data is flawed since these vehicle engines were replaced. There is too much of a coincidence in the fuel line issue on my vehicle and the recall despite what KIA is stating.

I got onto a highway on ramp, I had to slightly accelerate due to it being busy & my car started knocking & the check engine started flashing. Engine oil level is good but it has a Rod knock.

I have been having electrical/lighting issues for about a year. It initially started with the inside lights intermittently flashing when opening the door or attempting to use the interior lights; however sometimes the automatic interior lights did not come on at all when set to automatically turn on when a door opened, but now the lights don’t come on at all when opening the door. I have also had some headlight and dashboard lights going on and off while driving. I have experienced this on at least 3 occasions since last June or July. I have done some of my own testing by switching the lights to different functions, on and off, etc. Because it has only happened 3 times I’m not sure exactly what the issue is and scared that at some point, they won’t work at all. This is very concerning and obviously a safety issue. In addition, just recently my interior speaker system began having issues when using the hands free call option. With every call I make or take while using the hands free option, the call goes in and out constantly and consistently. It doesn’t happen to those on the other end of the line. It does this every time for about the past month. The speakers work fine when listening to the radio. My phone works perfectly through the regular calling option or on the speaker option but that is not ideal while driving. As new issues continue to pop up, increase, progressively get worse, I’m concerned there could be other current or future electrical problems in the engine or in regular safe functioning of the car leading to melting, fire, or a malfunction while driving, causing catastrophic results.

The contact owned a 2013 Kia Optima. The contact stated that while at a complete stop, a bystander alerted him that his vehicle was on fire. The contact exited the vehicle and discovered that the front driver-side tire well had caught fire. Another motorist who witnessed the fire stopped and extinguished the fire with a fire extinguisher. The fire department was called to the scene and inspected the vehicle to ensure that the fire was extinguished. The police department also arrived at the scene. Neither police nor fire report was filed. The vehicle was initially towed to the contact's home and then to a dealer where an inspection discovered that the hybrid battery may have been the source of the fire. The vehicle remained in the possession of the dealer for further investigation. The contact made multiple attempts to reach the manufacturer but was unsuccessful. The vehicle was deemed a complete loss. The failure mileage was approximately 126,000.

The contact owns a 2013 Kia Optima. The contact stated that while operating the vehicle, the odor of fuel was present inside the cabin of the vehicle. The vehicle was towed to the local dealer who performed the recall repair for NHTSA Recall Campaign: 22V09300 (Fuel System, Gasoline). After retrieving the vehicle, the odor was still present inside the vehicle. The contact also stated that there was fuel leaking underneath the vehicle. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 91,000.

On 1/7/2022 I was driving my 2013 Kia Optima on the freeway heading home and was passing an eighteen wheeler when my car started slowing down even when trying to accelerate, luckily I was far enough ahead and was able to get off the freeway. Had the car towed to the Dealership and was told the engine failed but would be replaced free of charge due to class action suit settlement in 2020. Engine was replaced at 79,319 miles and picked up on 1/22/2022. On 11/08/2022 my son-in-law was driving the car home from work and was on the freeway with heavy traffic at 5:00pm when he first smelled gasoline and then saw smoke from engine compartment. He was in the left hand lane and pulled into the median area and stopped the vehicle and got out when the car caught fire. He called 911 immediately. By the time the police and fire department got there the car was totaled. Luckily no body was injured or killed. I have contacted KIA Consumer Affairs and was given a case number and was assured they would get me a replacement vehicle. I had the car moved from the holding lot and towed to the Dealership where I purchased it and have had it serviced regularly. As of 12/03/2022 we are still without a car and $857 towing fee and waiting on a KIA INSPECTION and decision.

The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 20 MPH, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was then taken to a Goodyear Service Center to be diagnosed. The mechanic retrieved an unknown code for engine failure. The contact then stated that the following day the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but not assistance was provided. The failure mileage was approximately 74,000.

2013 KIA OPTIMA. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-093. CONSUMER WOULD LIKE TO KNOW WHEN PARTS WILL BE AVAILABLE TO PERFORM SAFETY RECALL.

The contact owns a 2013 Kia Optima. The contact stated while driving 50 MPH, the steering wheel became stiff. The contact stated that while accelerating the steering wheel started to shake abnormally. The vehicle was taken to an independent mechanic and the contact was informed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there was no recall for the failure. The failure mileage was 72,000.

Air bag light malfunction

1. The vehicle has been smoking and constantly burning all the oil. 2. Paint has been pealing all over the car. 3. Electronic parking brakes not working at all now and vehicle will not pass inspection. 4. Electronic steering assist not working tripping the warning light on the dash.

My 2013 KIA Optima in Snow White Pearl "SWP" has delaminating and pealing paint issues all over the body of the car. Mainly in the front bumper, hood and A pillars of the car. It extends to every single panel of the car even obscure out of the way areas. Only the paint is affected. The body underneath shows no sing of denting from a hard hit of any type. The paint simply delaminates on its own.

Leak and/or cracked oil pan around the drain plug. Due to past issues regarding the crankshaft bearings I fear the oil consumption could assist in the issue. Also fear the oil leaking neak the exhaust and catalytic converter could ignite a fire beneath the vehicle. Vehicle has not been inspected by a dealership yet. And there have been no dash lights to indicate the problem. It was found while trying to investigate oil spots on ground beneath vehicle

The paint is chipping off and looks horrible.

Snow white paint on optima is chipping bubbling and coming off. now certain areas are starting to rust. this has gotten worse in the last year i have noticed multiple cars in that color peeling in the same areas. hood and roof area. some are worse then mine. i called kia and there is no known issue. if you goggle snow white kia paint issue there are multiple forums. estimates to repaint are more than what the car is worth. if i were to trade my car in there would be issues with the paint cause a decrease in value. car is good condition no machinal issues or body issues other than the paint

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic who diagnosed that the engine had seized and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,500.

The contact owns a 2013 Kia Optima. The contact stated that the seat cushions on both the front driver’s and passenger’s seats had separated from the frame of the vehicle. Both the dealer and the manufacturer were informed of the failure; and the contact was informed that the repair would not be covered under a warranty. The contact was given an estimate for the repair. The contact stated that failure had made it difficult to fasten the seat belts in the vehicle. The contact was referred to an independent mechanic where the vehicle was repaired. The failure mileage was approximately 90,000. The contact stated that they are still awaiting a response from the manufacturer and the dealer about repairs.

The contact owns a 2013 Kia Optima. The contact stated that while driving at various speeds, the vehicle was stalling despite depressing the accelerator pedal. The contact also stated that there was a fuel smell and that she repeatedly needed to refill the engine oil. Additionally, the contact stated that on three different occasions while driving at an undisclosed speed, the vehicle lost motive power and failed to restart, and had to be towed to her residence. The check engine and the engine oil warning lights were illuminated. The vehicle was then towed to a local dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that after starting the vehicle and depressing the accelerator pedal, the vehicle lost motive power. The vehicle failed to restart and the contact stated that there was smoke coming from under the hood. The vehicle was towed back to the local dealer where it remained awaiting diagnosis and repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 94,000.

The engine was just about to explode when me and family riding the car Kia Dealer does not want to fix the car despite that it has an engine recall The car was not inspected yet, but I am ready to get it inspected there were not any sign warning lamps, messages or other symptoms of the problem prior to the failure

I was driving on the interstate in rush hour traffic to pick up my kids from school. The engine light came on, and immediately after that, the gas pedal would no longer accelerate the speed of the car. I pulled over on the side of the interstate to call my fiancé, and within minutes the front end started smoking. I grabbed my work belongings and stepped out of the car and the entire car went up in flames on the interstate. The car has been deemed a total loss with Insurance. We filed a claim with Kia and waiting for someone to inspect the vehicle. This car had engine failure back in 2017, and had an entire engine rebuilt inside of it. Part of the Theta ll engine recall. Police would not create report due to not injuring anyone or any other vehicles.

The system that failed was my engine. I sent my car to One Stop Collision Auto Repair in Chicago Ridge Illinois. Once the mechanic did his diagnostic, I was told i had “no oil” in my car which caused my engine to fail. However I had gotten an oil change July 12th , 2022. There is a sticker on my windshield in the top left corner by the drivers side stating when my oil was changed. My oil notification became to come on July 9th which let me know i needed an oil change.For this specific problem with my vehicle, the mechanic told me “you won’t get an oil notification because it has nothing to do with your oil. It is a known problem with these types of cars.” I then began to question if there was a recall. I then look onto the My Car max app which lets me know if there was any recalls. There were 2 recalls with MY SAME VIN NUMBER. I don’t know if it is available for inspection.My safety was at risk because I was not aware of any issues on my dashboard or any recalls as i was buying the car. My car began jerking with my inside of it driving which almost caused an accident. My car was sent to a auto repair shop to find out the problem. Once he let me know what the problem was, My car was then sent to International Kia for their own diagnostic and a repair when they find out the problem. The car should be going under inspection now that it is at the manufacture (International Kia). There were NO warning lamps,messages,or any symptoms of the problem prior to the failure. I’ve had this car only since March 17, 2022 (6 months).

The pearl white paint pealing in 4 different areas in the body of the car to include the front and top of the car above the windshield; both sides of the outer body framing of the windshield and now the hood of the car.

Started with oil light flashing, then the other lights came on. Started losing speed, then lost all power to the engine, will not start back up with the engine, when trying to start it, the engine started smoking.

The chrome finish on the inside of the low beam headlight reflectors has disintegrated resulting in very dim, almost unusable headlight light output. The dealer states while the manufacturer has a tsp and warranty extension (WTY014) on Korean-built Optimas for this MY it does not apply to American-built Optimas - despite the headlight being manufactured in Korea on the US models and it having the exact same issue. This extension should apply to all Optimas during the covered MY that have this issue.

The vehicle’s headlights have been extremely dimmed for years and my wife has just “dealt with it”. We’ve had all the bulbs replaced and the issue persisted. Given recent medical conditions paired with this technical oversight, this could lead to severe injury or death if not resolved. Let me also add that the headlights no longer turn on as of this morning and Kia refuses to acknowledge or claim responsibility for this because “the issue stems from identical vehicles manufactured in South Korea and not Georgia” … even though the symptoms very identically line up to TSB Number: WTY014.

While driving there is a ticking noise in the steering column and it shakes badly. This make the vehicle a little less controllable. 2 Certified mechanics believes it is a coupling or possibly a U joint at the bottom of the steering column. No lights on the dash and no other symptoms prior to this issue. This problem started about on or about September 5th 2022. This occurs during low and higher speeds of travel.

While driving the vehicle on a two lane highway passing an eighteen wheeler the car engine suddenly died prior to overtaking the truck. Very difficult and dangerous especially since the vehicle behind me followed to overtake the truck at the same time. This was a very uncomfortable situation especially since in the meantime there was oncoming traffic heading in the opposite direction that had to drive on the grass shoulder to avoid a head on collision since I had difficulty merging into now much faster moving traffic that was stacked up behind the eighteen wheeler. The reason the engine died was because it locked up due to oil starvation due to a known manufacturing defect that should have been covered by the extended warranty that was put into place from to a lawsuit from NHTSA. The vehicle is a 2013 Kia Optima with 60k miles. According to Kia customer care the extended warranty wont be honored because the car was previously involved in a collision to the right rear corner of the vehicle that took place years ago and thousands of miles ago. The service advisor advised against purchasing a used engine because they are all bad and they will all fail sooner or later and wants almost $6000 to replace the engine.

I was driving on the highway, and knocking noise came out form the engine. The engine began to lose power, and I had to immediately to pull over the car. This car has a theta II engine, and had gone bad due excessive connecting rod bearing damage. I brought the car to a dealership, and confirmed this is the case. The engine only has 77k on it, and will need replacement. These engines are not safe, and should be replaced by dealerships.

UNKNOWN

Paint failed. After less than 3 years of having the vehicle the painted was peeling off. Took it to the dealership and they said they had no complaints that I would have to fix it. It became worse with a large section on the hood of the car and on the drive rear door above the window. After a hail storm I had chips all over. Had to get parts of the car repaired. The insurance did not cover all of the paint. The roof was still covered in chips. A few days ago on 9/6/2022 I went out to my car and noticed a very large portion of paint missing from my trunk lid. It was dark so after work in the morning I looked at it before going home. Almost the entire trunk lids paint was peeling off the car. I verified with the company that didn’t the paint job after the hail storm and they did not paint the trunk. I looked over the car and found a few more chips.

Car is available. I have a 2013 Kia Optima SXL that has paint that is randomly chipping. Took it to service department and this is a common problem for this car and paint color. I have repair estimate totaling 2501.55 not including windshield that he says would need to replaced if it cracks during repair due to it having to be removed.

I HAVE A CLICKING SOUND TURNING WHEEL LEFT AND TO THE RIGHT. WHEN GOING OVER BUMPS ON ROAD. AFTER GOING ON LINE FIND OTHER KIA ALSO HAVE THIS PROBLE WITH THE RUBBER COUPLER. AND IT STILL GOING ON.

The car stops in middle of road and turns off if I go over 20 MPH. It's happened twice in the middle of highway and I've had to get towed home. The engine light is on and blinking and I hear knocking sounds. My boyfriend has a code reader and he said when he hooked code reader up to car it showed the exact same code as the other kia optimas engine problems. This needs to be a recall!!

I was driving my 2013 Kia Optima when all of a sudden, the car stalled while on a highway. Luckily I was able to pull to the side, narrowly missing a tractor-trailer. After it wouldn’t start, I had it towed to my mechanic. He then diagnosed it as a seized engine. I had it towed to my local Kia dealer, and it’s been sitting there for 4 months, and i was told it can take another 6 MORE MONTHS to get the engine replaced, AND they ‘may not cover the cost’. They are giving me the run-around. This is ridiculous. There’s even a recall on the engine. What should I do? Thank you D.H.

Paint delaminating and chipping, started on the front driver and passenger pillar. Also spots on the front hood near the bumper.

The contact owns a 2013 Kia Optima. The contact stated that while driving at various speeds, the steering wheel was shaking and making a clicking sound. While attempting to turn, the steering column felt like it was slipping or felt loosened. The failure increase was more evident while driving 50 MPH or more. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 160,000

Driving our car om a road trip on a busy canyon highway ,check engine started blinking and car died. Was able to get off on the shoulder and contact a tow. Towed to local mechanic, engine was blown. Towed it to local KIA Dealership. Dealership had our car almost 4 months. KIA approved engine, it was finally replaced. Got car back and the next day check engine light came on and car shut down again. Towed to KIA dealership.

The contact's son owns a 2013 Kia Optima. The contact stated while his son was driving approximately at 50 MPH and accelerating to highway speed, the vehicle shuddered, jerked and finally stalled. The check engine warning light was illuminated. The contact's son veered to the side of the road. The contact's son was able to restart the vehicle and drove to his residence. Additionally, the contact stated that there was an abnormal loud knocking sound coming from the engine. An unknown dealer was notified of the failure and informed the contact that the vehicle was experiencing bearing wear that could damage the engine and could cause the engine replacement. However, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 155,000.

The contact owns a 2013 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the contact's residence. The contact's boyfriend had retrieved an error code on the vehicle for engine failure. The local dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was 88,524.

I was driving my 2013 Kia Optima on the highway when all of a sudden the car stalled. I was nearly hit by a semi truck and several cars. I was finally able to coast to the shoulder of the road. I tried starting it and it would not. I had it towed to my mechanic and he diagnosed it as a ‘seized engine’, for no reason. I take good care of my car I change the oil every 3000 miles. Currently, I am trying to get it fixed through KIA, but they are giving me a hard time.

The issue is with the front turn signal harness. After, changing the right side turn signal bulb twice I brought my Kia to West Hills Kia in Bremerton, WA…The technician informed me that the front turn signal harness was not the correct harness for this type of vehicle. The service person at West Hills suggested that I contact Kia Corporation. I had emailed Vice President Mr. Shamit Choksey, Kia corporation for the above issue.

Pearl white paint chipping all over

My (pearl) white 2013 KIA Optima is peeling paint from its front hood and A-pillars. This has been happening since I first bought it in 2018. My car had 55K miles on it and has never been in an accident. I have taken it to the KIA dealership of Fishers with no success. THEY LIED TO ME! Each time, I was told that my car had been previously painted by someone else, and that business did a bad paint job. I have been to KIA of Fishers 3 different times about this concern. There are MANY, MANY sites and now several class action suites pending against KIA for this problem. I want my car repainted. https://m.facebook.com/DefectiveKiaPaint/photos/a.112101813622800/147796620053319/?type=3#

My paint has been peeling off over the years and it just really got bad to the point I could not take it any more. So I finally look to see if the was other vehicles within that year make and model had the same problems and this is why I am doing this.

Driving on the highway of about 65 mph, a semitruck was moving into the shoulder. I accelerator to pass it. The car pulled forward, then all power was off. I coasted pass the truck heading for the shoulder also. The semi was stilling moving on the shoulder. The driver blowing the horn but there was nothing I could do. The semi was able to get back on the highway without crashing into us. An appt. has been made but the dealership says the part necessary to repair the recall service is unavailable. When the car died all service lights were on. After a 15 min. wait, I started it up and the check engine light was on and a slight smell of gasoline.

My son owned a Kia Optima built in June of 2013. He was in a motor vehicle accident where he was put in a pit maneuver and Then was T boned on the passengers side causing his body to lay across the front seats and died at the scene. His black box download showed that the seat belt pretensioner was off and both airbags in the front did not go off. I know there is a recall for optimas built before aug 31 of 2012. I believe there was an issue with this vehicle as well. I would hate for there to be anymore deaths or injuries with the later models of these vehicles. I do hope this is looked into further.

Chest clips melted got all over car seat and my child

I own a 2013 Kia Optima. The low-beam headlight was not providing proper illumination while driving at night, making it difficult to see the roadway. Took the vehicle to the local dealer, the mechanic was able to see the failure, but stated that my car was made in the US. So the Recall that is out for dimming headlights from cars made in South Korea does not apply to my car. Stated it would cost $720 per headlight assembly plus labor. The car was not repaired. The manufacturer should cover cars made in the US also if the ones in South Korea have the same problem and are being fixed.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I was driving down the road and my car started smoking. I pulled over and got out of my vehicle and within 5 minutes my engine was in flames

Steering wheel started clicking when turned right or left. When I drive over bumps or holes, steering column clanks and clunks loudly. Steering wheel vibrates at times and feels loose. Possible issue with steering coupler or steering column and I've read that this should be a recall.

Unknown, car was fine then stopped out of no where yesterday, I was scheduled with Kia dealership to have recalled fixed next month but they called and canceled my recall this is now the 2nd attempt and they still have yet to fix recall and now car isn’t working properly!

When we start the car Yellow colour Engine symbol pos up on the dashboard. It’s a engine related issue.

Paint failing and peeling off causing body to rust prematurely.

Engine failure

My car stopped working, i towed it to my Mechanic they said the engine quit working.

When the fuel smell occurred i contacted my dealer and was told about a recall i have been complaining about the smell before i received my second recall paper the car was smoking and stopped working eventually and i've been without a car and unable to use my vehicle while having to maintain payments on it im am not sure why i have to pay for a problem that was spotted early on but due to neglect and unclear solutions i have wasted money on rentals and been left with no answers my check engine light was flashing i was unable to get a inspection sticker and was told it was due to the gas smell

My car has been having a check engine light on for over 9 months now and it cannot pass the smog test and when connected to the scanner it gives the code 0449 and B1347. I have tried to fix the EVap leak and the code still comes out and the airbag light is always on now.

PAINT IS CHIPPING ALL OVER THE CAR HOOD, TRUNK SIDE OF WINDOW, ETC. ESTIMATE HAVE BEE SENT AND PICTURES. HAD PROBLEM APRIL2021. AND HAD HOOD PAINTED NOW IT IS DOING IT AGAIN

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact has stated that the issue has been resolved.

The contact owns a 2013 Kia Optima. The contact stated while driving 71 MPH, she heard abnormal loud knocking sounds coming from the engine. The check engine warning light was illuminated. The contact veered to the side of the road and turned off the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the rod bearing had failed. The vehicle was then towed to the local dealer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist until the vehicle was diagnosed. The contact became aware of NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) which she associated with the failure. The failure mileage was approximately 160,000.

On May 19, 2022, I was driving North on I-225... The engine stalled out on my 2013 Kia Optima EX, while I was driving. All dash indicator lights came on. There was no warning light came on to alert me of the problem. It smelled like something was burning. No dealership or anyone has confirmed the maintenance needed on the vehicle. I will have my car tolled to a nearby Kia dealership due to the 2013 recall...

I have a 2013 Kia Optima with pearl white paint. My paint has significantly chipped away on multiple parts of the body including the roof, side of drivers side windshield, and the drivers side body. This chipping is due to a paint defect during the manufacturing process and the entire car needs to be repainted.

Exterior Paint Pearl White Kia. Started with small specks all over the entire car around 2018/2019. Last week inches came off with out me noticing since I washed my car three weeks ago. Peeling very fast only has 56,000 miles on it. “Dealer included Paint protection” Have only just begun my research. I have all my purchasing paper work and Maintenace. Bubbling indicates Latent defect, online everyone is starting to post paint problems with the same year. I have paint tearing under my trunk hood. The whole thing needs to be replaced. For having only 56,000 miles on my car it should not have this damage nor should I feel embarrassed about my car. I was not told if and when anything expired before 10years. I have prof of interior and exterior paint protected added and have it in hand.

Paint has been chipping/peeling off with no reason at all.......continues to peel off without any cause

My paint is pealing in a number of locations on my car. Trunk, hood rails and hood. Car has been very we’ll maintained. I am aware of many others having this same issue.

I was driving on the highway and all of my dash lights came on and my car just cutt off. My engine light had never been on before that. After letting my car sit for awhile it turned back on but kept losing power and my engine would make a knocking noise. Took it to a car shop they told me they contacted the kia dealership and they said i had a recall on my engine and it would be replaced when i got there they said they dont know who i talked to but that wasnt true. The car shop said that my engine was eating oil. I would run out of oil quickly but it wasnt an oil leak.

The contact owned a 2013 Kia Optima. The contact stated while his brother was attempting to accelerate from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. There was no warning light illuminated. The contact's brother then saw flames underneath the hood of the vehicle. The contact's brother immediately exited the vehicle. The contact stated that the fire expanded significantly. The contact's brother was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. There were no injuries sustained. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The dealer was notified of the failure. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 180,000.

After accelerating from a stop and releasing my foot from the gas petal the car will start to accelerate on its own and speed up.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

I had a recall on my car a little over a year ago I believe and they had to put new engines in a bunch of Kia cars. They said I would get a rental, but I never did and I ended up having to get my own out-of-pocket cause I had no way of getting around. I was never offered any type of reimbursement for this. Now, they have a recall for something that is related to previous complications I have had with the car and expect me to just drive around with it even though it could catch on fire. This is the same issue I had before. I need a car, have no money for a rental, and they still do not have the part to address this recall. I really want them to handle it this time in a timely manner and provide me with a rental free of charge if they cannot.

When I was driving on the freeway, the car engine stopped functioning. All the lights on the dashboard turned on and I couldn't accelerate the car. I had to make several lane changes as I was in the farthest lane. I barely exited the freeway and towed my car to a local mechanic. I had to replace the engine. No warning lamps prior to the failure. My safety was at risk because I couldn't accelerate. The safety of others on the freeway also was at risk.

I started driving and the car just stopped working in the middle of the street. Many lights on the engine came on. I had to push the car into a street and it could've been so dangerous if I was on the busy road instead of a side street. We had the car towed and taken to a mechanic. We got the call and it turns out certain wires started leaking and it could've started an engine fire. No lights were on before until immediately it stopped working.

I was driving about 4 days ago and experienced engine failure. While driving 45-50mph, I felt my car start slowing down and saw that my dashboard lit up with all of the lights! I had just gotten off of the highway, but was in a high traffic area and I am grateful I was able to get into the right lane, then to the side of the rd where I immediately broke down!! My engine wouldn't turnover, and I had to wait for a tow. When the tow truck driver came, he performed a diagnostic, asked about my mileage and he informed me that my model car has a recall on engines. I did research immediately and I read that my year KIA is up for a VOLUNTARY recall on engine failure or engine seizure (2011-2014 models). My car is at a KIA dealership right now, but because my VIN is not registering with a recall, I'd have to pay $5500 for a new engine. My 2013 Optima engine fits the criteria of year and details written in these articles, but the VIN doesn't pop up...... how is this possible?? My engine is not fused, and the tech at the shop says my engine was turning over, but I know it didn't and even the tow truck driver tried to start the car before he hooked it up and it didn't turn over. I know my car experienced the engine failure that thousands of KIAs have a recall for. The faulty sensors don't alert you to an issue until it's too late! My engine light only lit up when my car was seconds away from becoming immobile. Also, I'm more concerned because if the company says it's certain years of cars, how do you backtrack and exclude certain VINs? My 2013 Optima should qualify for this repair. I just would like a more clear explanation of why my car does not qualify for the free engine replacement especially when I had a similar experience to many customers who did get the replacement according to their testimonials on many different forums including KIA USA? Thank you

The paint (SWP) on my car has been chipping for some time now and it’s been getting worse.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Low pressure fuel line began to give off a fuel odor over the last 10k miles, did not realize it was a fuel leak until recently when the car was parked and was leaking fuel under the mid section. The car has not been examined by any person yet. No cabin warning lights/indicators were present. Date given for date of incident is the first incident where a gasoline odor was detected.

I purchased my vechile Dec 28 2021, after driving it exactly one month, as I was driving on the high way my vechile shut off it was the scariest thing that has happened to me the car couldn't brake turn on nor accelerate I had to pull over on the break from being in the middle lane i had to be cautious due to vechile passing fast. Once the car stopped. Had to pay for towing due a state police showing up regardless if I had it on my insurance. I lost my good paying job due to this due to working 45 min away. I had my recall appointment for March 10th already scheduled before hand and my car was parked for a Lil over a month then towed to the dealer. It's been 2 months and yet no vechile nor a temp vechile provided from the dealer told me there's nothing they can do. I called 3 days ago and they keep telling me nothing has been done yet anther month my vechile has to be there. It's crazy that the repairs has nothing to do with me nor my fault and I had to loose a 30 dollar paying job backed me up on rent car payment and everything else and still no consideration.

My son was driving the vehicle on the freeway. Suddenly and spontaneously, the glass in the sunroof shattered. Fortunately he had the interior shade closed so glass did not spill into the car. He does not believe anything hit the roof, he said he just all of a sudden heard the glass shatter and felt the wind rushing in.

When leaving work on 1/6/22, I didn't let my car warm up for more than 1 minute because I was in a hurry to get home. It was very cold - I think -10 if I remember right - and I had just passed through an intersection about 2 blocks from work where road construction closed the road to one lane. The car in front of me stopped because someone in front of him was turning. I had plenty of time to stop & hit my brakes but had no response, much like not having power brakes, but the pedal felt very firm. As cold as it was, there was no ice or snow & the road was dry. I had no traction control or ABS lights come on & ended up rear-ending the car in front of me. The police came & made a report & I came home & checked KIA forums to see if this had ever happened to anyone else but didn't find anything. I explained it to my KIA service advisor but they found nothing wrong & had no explanation. I thought I had maybe imagined it until it happened again, also on a very cold morning, about 2 weeks later in my own driveway. Just no response of the brakes. I couldn't push the pedal hard enough to stop the car. I also mentioned it to my insurance adjuster who just said to let them know if I found out anything further, which I didn't. I never thought to report it here until my husband had an issue with his car recently & was advised to do so. Even extreme cold should not affect a system as important as the brakes on a car & I believe this is a major safety concern. My accident was minor because I was not traveling at a high rate of speed & was at a safe distance, but the brake failure was still the cause of the accident. When the failure happened in my driveway, I had braked when pulling onto the road but didn't stop. If another car was coming or I was pulling out at the end of my street where there are 4 lanes of 45mph traffic, this could have been disastrous! Please notify me of any steps taken by KIA to remedy this issue. Thank you.

The contact owned a 2013 Kia Optima. The contact stated while driving approximately 55 MPH the vehicle stalled as if someone had pulled the vehicle. Numerous warning lights were illuminated on the instrument panel. The contact slowed down and pulled over safely then removed herself from the vehicle. Once exited the vehicle it became totally engulfed in flames and was destroyed; however, prior to exiting the vehicle noticed black smoke coming from the hood. The fire department arrived on the scene and extinguished the fire. There was a police report. There were no injuries sustained or medical reports. The approximate failure mileage was 90,000.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that he was smelling an abnormal fuel odor within the vehicle. There was no warning light illuminated. The failure mileage was approximately 80,000. Parts distribution disconnect.

Breaks went completely out while driving on freeway. Was diagnosed And this is the technician story verbatim VERIFIED CUSTOMER CONCERN CAN HEAR GURGGLING NOISE COMING FROM BRAKE AREA EVEN WHEN VEHICLE IS OFF. WHEN MOVING VEHICLE INTO STALL. ALL BRAKE SYSTEM FAILED AND CHECK BRAKE SYSTEM WARNING CAME ON. INSPECTED FLUID LEVEL. FLUID LEVEL OK AT THIS TIME. WITH VEHICLE OFF CAN HEAR ESC MODULE ACTUATING. CONNECTED KDS AND PERFORMED ACTUATION TEST. ACTUATION TEST FAILED. RECOMMEND REPLACING ESC MODULE AND BRAKE PEDAL ASSEMBLY AND RETEST CUSTOMER DECLINES TO REPLACE AT THIS TIME -DISCOUNTED RATE: $4839 PLUS TAX (NEED TO ORDER) -REG RATE: $5400 PLUS TAX (NEED TO ORDER) Manufacturer is denying any responsibility to repair. I contacted a lawyer who said the manufacturer is responsible for safety defects.

The paint is peeling in multiple areas for no explained reason.

My paint has been chipping really bad. Also I had a few recalls taken care of at modesto Kia once I got my vehicle back and drove it back home (about an hour and a half away) I started smelling something burning, I looked under the hood and couldn't find anything wrong so then a few days later I smelled the same thing but this time I heard a loud pop I got out and noticed my fog light had shattered, and the housing is completely burned. So now my fog lights won't work and I have to make sure the fog lights are turned off because I don't want there to be power going to the loose wires, the head lights get extremely hot to the touch the fog light got so hot it burned a hole through the bumper. Then about two weeks ago the airbag light turned on and it won't turn off, I did some research and found out that when the air bag light is on there is a huge chance the airbags won't deploy. I have a baby so I really hope that isn't the case, because if a hair on his head gets harmed because of Kia I will be suing.

The contact's son owns a 2013 Kia Optima. The contact stated that while driving at various speeds, an abnormal clicking sound was coming from the steering wheel while steering the vehicle in either direction without warning. The contact had taken the vehicle to an independent mechanic who informed her that if the steering column was not replaced, the power steering would fail to operate as needed. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 115,000.

The contact owns a 2013 Kia Optima. The contact stated that upon search of her VIN, she discovered that her vehicle was included in NHTSA Campaign Number: 22V093000 (Fuel System, Gasoline). The contact then called the NHTSA hotline and she was informed that parts for the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Traction control is too sensative. I was in a stop sign. Then tried to press the acceleration but vehicle lost power. Too sensative traction control caused me to stall in the middle. There were car coming from the left or right to me. I am glad I was at safe distance and could regain control of the car.

While driving down interstate 10 my vehicle suddenly lost all power from the engine. Upon stopping to attempt restarting it I plugged in my personal obd2 maintenance tool and came up with no trouble codes. Vehicle would not crank.

My paint is chipping away on my hood and frame around windshield.

Was driving on a busy street. Went to accelerate, car wasn’t getting gas. Brakes seized and steering wheel seized. Had to drift off the road since the whole car died.

I am terrified the car is going to catch fire. You can fully inspect if need be. Most of the electronics in my car malfunction, since the start of buying it, windows roll down but not up from front button, sometimes my sunroof will open randomly, or when going to close will just reopen, my seat buttons dont always work, etc. But the newest thing that is scaring me and doesnt seem to be just cosmetic like the other electronic things it my air bag light randomly coming on, my driver air bag light comes on and the moment it does my passenger air bag light turns OFF with nobody in the seat. So Driver airbag will NOT be deploying but my passenger one will, with nobody in the seat. On top of that it vibrates and rough idles so badly its actually randomly turned off in the morning when i first start it. I have had my engine replaced and upgraded, and my turbo replaced already. I'm scared its not safe. I have not taken it to the dealer, as when I call them they tell me they are booked out for MONTHS.

Engine seized up right after oil change. Went into limp mode on highway. Doesn't run

Paint was chipping from the top of the car. White pear white and I seen alot of people having the same problem.it is available for inspection upon request.

The contact owned a 2013 Kia Optima. The contact stated that while the vehicle was parked at the residence, she attempted to start the vehicle and noticed smoke coming from the hood near the battery compartment. The vehicle then caught on fire. The fire department came to extinguish the fire. A fire report was filed. The cause of the fire was a faulty engine component. The vehicle remained at the residence and was not repaired. The vehicle was deemed a total loss. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.

Paint is chipping everywhere. Snow White pearl

Stirring wheel column is loose when turning left or right

Just purchase this vehicle about a couple a months ago and the engine is knocking,engine needs to be replace , fuel low pressure tool recall on 2013 Kia Optima and recall on the Engine Long Block recall NHTSA recall #17V224, This car was NOT IN A ACCIDENT, ITS WAS TOOK TO KIA DEALERSHIP TO REPLACE THE ENGINE AND THEY REFUSE TO REPLACE IT AND TOLD ME THAT I HAD TO PAY HIM $11,000 TO FIX THIS VECHILE ON 7050 OGDEN AVE BERWYN, IL 60402 KIA DEALERSHIP

Paint chipping off on various spots of the vehicle

The contact owns a 2013 Kia Optima. The contact initially received a recall notice for NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The contact took the vehicle to the dealer where he was informed that no issues were found with his vehicle. The contact insisted that a knocking noise could be heard from the vehicle but the dealer stated otherwise. The contact was informed that if the knocking noise he heard persisted, to take the vehicle back to the dealer. The contact stated that the vehicle started to consume an excessive amount of oil and the knocking noise persisted. The check engine warning light illuminated. The contact had taken the vehicle back to the dealer where he was informed that sludge and metal fragments were found in the engine. The contact was informed by the dealer that the manufacturer would be notified about the failure; however, the contact had not yet heard from the dealer or the manufacturer. The vehicle was not repaired. The failure mileage was unknown.

Moved my vehicle from California to New York and when the temperature reached around 30 degree's i noticed that that paint would begin to bubble and flake off. Since i have owned the vehicle the vehicle has not been in a location where temperatures reach below 55 degree's. since I relocated to NY for the past 2 years I have had consistent issues with paint flaking and chipping off my vehicle once temperatures go below 30 degree's.

I was driving to work and smelled fuel. The loud Oder of fuel was coming from under the hood. Called kia and they had the car towed to the Kia place in mobile alabama. Was told that my vin number is not covered under the 3 recalls that they have for this same make and model. Kia place said it has a fuel leak from high pressure fuel pump.

Driving on highway and car engine shut off without any notice or warning. Brakes still worked but car shut completely off. Was in car with younger child. Not a pleasant experience. Have to pay over $400 to get it towed to my house. Absolutely, not a car that I want to drive or ever buy Kia brand again!

Steering the vehicle is a struggle. Jerky, not smooth at all. I've had it repaired once over 2 years ago. Same issue has returned... It's like a hard workout for my upper arms. I have done my research, and other owners have complained about the same issue. LONG trips are a nightmare. Any/all help would be greatly appreciated. This has been going for at least the LAST 6 months!

The contact owns a 2013 Kia Optima. The contact stated while driving at 55 mph during rain, the windshield wiper where violently wiping and there was a burning odor coming from the steering wheel. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 200,000.

I was in the fast lane doing about 70 MPH an all of a sudden my car turned off no power at all no warning lights nothing thank God there was no cars on side of me I went over 3 lanes of traffic an got to side of road the engine light was blinking . I had to tow to dealership an they told me that it might be minimum 2 weeks till they can look at my car . So now I have no car an have to be at work in morning . But still making car payments with broken car . I bought car from kia thinking I would not have problem with car specially for the dealership to have for 2 weeks or more so I guess I have to rent a car on top of car payment.

The car's paint is comiming off

The fuel gauge in the dashboard indicates the car still has gas (approx. 1/4 tank) when in reality the tank is empty. This cause to be stranded on the street, freeway, going up the hill in the freeway. This can cost an accident while random stoppage of the car. It happend 4 times already

The engine is burning thru 2 quarts of motor oil per week. No leaks just burning oil

Smell like gas everyday I don’t want my car get in fire

Basically my paint just started peeling off in spots I have pictures and video showing the paint just come off as we blow on it

Kia has replaced the Hybrid battery, which said that would fix the warning light "Hybrid System Failure - Do Not Drive" and the light came on again. This is the second battery that I have replaced. The safety issue caused the car to lose power in the middle of an intersection on the way and barely had enough power to park the car safely.

In 2013 we were driving to NC it was raining the steering just left the car completely un steerable thank God it had came back to be able to control the car ...told dealership about it they acted like I was crazy ....needless to say we don't drive it when it's raining ...if we get caught in rain we use extra caution and very slow speeds ..at this point it was a new car hadn't even had 150 miles on it

The paint on my white 2013 Kia Optima is starting to flake off on the hood and the passenger side rear door.

I put gas in my car and my hand and mileage did not move and my brakes feel stuck after I release my foot and press the gas aldeco put a protective cap Over something when they change my oil and I keep having to have my brake fluid flushed and refilled

My Kia has been chipping it’s paint off for years now. I have paint chip marks all around car. Car looks like it’s 15 yrs old due to bad paint. It’s down to the primer bare of the car.

Our engine has been replaced twice. Engine stalled while driving 65mph. Transmission pulled hard almost causing accident. Twice. First engine was @ 60,000. Second @ 90,000. Now they want us to pay our $250 deductible again, to add transmission fluid because it’s completely almost empty. We told them that it has been pulling hard from the first replacement of engine. They did nothing. Engine has been heating up all other components like radiator causing it to over heat. We paid to replace it before it cause a fire. Fuel line. We payed to get it fixed before it cause a fire. Now they want us to pay again, to add fluid to transmission before it causes a pull and we crash. Please help us. They have had the car for 2 months at Garden Grove Kia in California.

My paint is peeling all over my car. I’ve stored it in a garage and kept very good care of it, but it keeps getting worse.

The contact owns a 2013 Kia Optima. The contact stated while driving 30 MPH, an abnormal knocking sound began to emit from the engine as the vehicle began to sputter and hesitate upon depression of the accelerator pedal. The oil warning light illuminated the instrument panel as the engine stalled. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). Due to the failure, the vehicle was towed to a dealer for repair. The dealer diagnosed the vehicle with an engine failure but later informed him that an investigation was launched by the manufacturer and the result found that there was not enough evidence that the bearing wear had caused the engine failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was unknown. The VIN was not available.

The contact owned a 2013 Kia Optima. The contact stated while driving at 20 MPH, the accelerator pedal was depressed, however, the vehicle accelerated to a speed which caused the vehicle to go over a medium and crash into a tree. The air bags did deploy. No warning lights illuminated on the vehicle. The contact was the only person in the vehicle, and sustain injuries to their chest and lower back. There was medical treatment at the scene however the contact did not go to the hospital for further evaluation. A police report was filed. The vehicle was towed to an auto body shop where it was deemed a total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 31,000.

The body paint is delaminating and coming off so fast. Every auto body shop I go to says its a manufacturer error. This isn’t okay. I know many other kia optima cars doing that same for the same year. I have many pictures to provide. I shouldn’t have to pay for a new paint job when it was a manufacturing error.

Paint on car is chipping away little by little . Has been ongoing for a while now & rust spots are starting to pop up around the car . I’ve had the car detailed waxed and sealed and still continues to get worse. Was told by a body shop that the paint was not done right from the beginning

I took my vehicle in to get serviced due to a recall. Upon driving home, there was a loud knocking noise that had never been there before. Got home and called the dealership and they sent a tech out. There was no knocking noise because the vehicle wasn't in motion for him to hear. Due to my medical issue I wasn't able to take my car back to them. About a week later my car wouldn't start. Bought a brand new battery and it lasted for a few days. I didn't have any problems until after the dealership serviced the recall.

PEARL WHITE PAINT FLAKING AND PEELING OFF EXPOSING BARE METAL TO ELEMENTS INCREASING THE RISK OF RUST AND CORROSION TO BODY. NUMEROUS AREA OF VEHICLE ARE AFFECTED.

Hello. Last week while driving on a motorway 80 mph engine in my 2013 optima SX 2.0 TGDI just stopped working. Due to fact this engines had problems and Kia recalled owners to replace seized engine, I would like to ask you here, how could I get help in this case. Thing is my car was imported to Europe (Poland) in 2014. Had 3 owners since new (first in US and two previous ones in Poland). Car ran smooth and without any problems till last Monday. Unfortunately engine just stopped on my way work, thanks God without any accident, just passed off motorway and waited for assistance. My mechanic said is impossible to turn an engine even manually, so it must be seized. Could you advise how I could get help from Kia to replace my engine? I’ve called Kia customer helpline, they redirected me to closest Kia dealer, and no one heard about these recalls on US market. Could you advise where I should report my case, to get any information how this recall could be done here with cooperation with Kia USA. Expecting yours [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

All my paint on my WHITE Kia is coming off. So many white Kia’s are having This problem.

The paint has started to peel above the doors in all 4 corners and is now peeling on the passenger side of the hood.

A year ago, the paint started falling off of the roof rails on my 2013 Kia Optima. It is continuing to peel away. The color I have is Snow White Pearl. I have contacted my dealership and have been told that there is only a 3 year, 36,000 mile warranty on the paint and since I am outside of those parameters, there is nothing they can do for me. I have also taken it to a body shop to find out about repainting the areas and get an estimate for having the work done.

Steering has a notchy feel. Binds releases and binds

Engine stopped while driving. Would not start afterwards after researching I see it happens to those years and certain models were recalled wondering if mine possibly got missed in that recall, based off the recall seems exactly what happened to mine has plenty oil keep maintained well and only drive back and forth to work.

Engine recall completed. Two weeks after..Engine light on due to a Crack in the emissions system..

My paint stated chipping ang peeling about 3 years ago, I did not think much of it until I saw several people who also have pearl snow white paint having the same issues. I ordered touch up paint and a clear coat to try and stop it in the areas that it is peeling. I have had someone rear end me but this is not where the issues with the paint are. It is on my hood, doors, sides etc. I have always parked in a garage or covered parking and have no hail damage etc

The contact owns a 2013 Kia Optima. The contact stated that the low-beam headlight was not providing proper illumination while driving, making it difficult to see the roadway. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.

Out of no where the paint began peeling in large flakes while going down the road. At first it was small pieces then progressively began to be larger pieces. When I washed it, even more came off on multiple locations on the vehicle. Noticed blistering all over after further review.

Vehicle started to make knocking noises from engine when stopped at an intersection and when I attempted to make a left turn, engines acceleration failed midway and incoming traffic almost collied with my vehicle. After a few second vehicle slowly regained acceleration but knocking noise persisted.

When driving without any warning regardless of speed a hybrid system failure message appears and then check brakes. It causes me to then lose all brake control in the ability to give it gas and I have to Coast to a stop it's almost caused a collision three times now. And the car no matter if it's off or on sitting in my driveway it always makes a crackling noise and it makes a crackling noise when I hit the brake as well

About 2 weeks ago my Kia Optima I started noticing a burning smell coming from under the hood. I took it into an auto shop and they could not find anything wrong. Just recently, the burning smell accompanied smoke from under the hood.

Paint peeling

The contact owns a 2013 Kia Optima. The contact stated while inside the vehicle with the engine idling smoke was suddenly present coming from under the hood of the vehicle. The fire department was called to the scene who extinguished the flames. The vehicle was towed to the local dealer. The vehicle was not yet repaired. No further information was available. The contact indicated that the failed engine was a replacement engine previously installed under a recall campaign. The manufacturer was also notified of the failure. The failure mileage was 110,000. Consumer had the car inspected and was told there was oil leakage but inspection states engine presented with oil inside. *JB

The contact owned a 2013 Kia Optima. The contact stated while driving approximately 10mph when the contact was struck by another vehicle which resulted in none of the airbags deploying. The contact sustained bruise sternum, bruised heart, and neck injury and sought medical treatment. There was a police report taken and the vehicle was towed to an insurance lot where it was diagnosed as destroyed. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 93,000. Consumer stated air bags did not deploy and seat belt was torn.

The contact owns a 2013 Kia Optima Hybrid. The contact stated that while driving at 40 - 45 mph, the "Safely Stop And Do Not Drive" warning message was displayed and the vehicle lost motive power. Additionally, a burning odor was detected. This was the third recurring failure. The vehicle was towed to the dealer and diagnosed with electrical system failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 104,000.

Was driving the car up a hill and alarm starting dinging and gave a notice something to the effect of Stop Safely. The car died and I was unable to move the car out of the traffic lane. People behind were blowing their horn and I did not feel safe to get out of the car. Eventually someone stopped to block traffic and we were able to roll the car back out of traffic.

I purchased this vehicle 10/21/2016. The vehicle was driving fine and I regularly took it in for maintenance. Regular oil changes, filters, tires rotated. I am very good at getting maintenance done on the vehicle. There was a recall on the engine, but I never received any notice. It was recalled on Mar 31, 2017. I have no records of any recalls, so I am not sure who they were sending them to. I moved shortly after the recall on February 16, 2018. I still received no notices at my new location. I did have all my mail forwarded. Long story short, my engine blew in September of 2019. I still had not received any notices of a recall. I have been trying to get this resolved with Kia for the last two years basically. I have had an independent shop verify that the engine is blown. Kia of Janesville and Madison refused to give me any help trying to get the car diagnosed or repaired. I have spent $700 getting the car towed, storage, and two years so far trying to get the car repaired or looked at. They keep on telling me that they are not going to cover anything and that I need to pay for repairs. I finally got the car towed to an independent service shop and they are telling me that the engine is indeed blown and that I need to replace it. Costs are expected to be in the $3700 range. I cant wait any longer to get this vehicle repaired as I have already dealt with it for two years with no good faith effort from Kia. I would appreciate some help dealing with the situation.

I have a 2013 Kia Optima EX, on the steering wheel, I hear a knocking sound while turning the wheel. I was informed that there was a recall for the rubber coupler replacement. I never received a recall letter from Kia Motors. I am very concerned about driving the vehicle because the sound is getting louder.

Driving at night the engine sputtered and stalled in traffic. Lost power to steering and had to get off main road . Towed to a mechanic and was told there was no oil in the engine and the entire engine needs to be replaced . The oil has been changed as required but constantly low and needing to be topped up . He advised checking the VIN for a recall with this particular car model having a previous recall . I checked there were no open recalls . The engine is being replaced .

My engine began smoking while I was driving I pulled over to see where the smoke was coming from and it burst into flames

My 2013 Kia optima caught fire while I sitting idle in the vehicle in a parking lot outside of an establishment in May of 2021. I started my vehicle, and was finishing up a phone call when I noticed smoke coming from my hood. When I opened the hood to investigate flames shot up from my engine. I called 911 and fortunately the fire department was close and we're able to put out the fire quickly and no one was hurt. If it hadn't been for the phone conversation keeping my attention, I would have taken off normally and the outcome could of been seriously different. I'm not sure what happens when you are actively driving a car that engulfs in flames but I imagine it's not pretty. There was a open recall on my car for a low pressure fuel tube malfunction that was thought to cause fires. The Kia dealership denied I had an open recall asked me to remove car from facility or they would tow it . They were low on space. . They said that they wouldn't cover my car for any reason anyway because it doesn't have the original engine it came with. The engine was replaced by Kia because of engine defect and recall but the local dealership could not see this car history. Eventually I was able to get a case opened with the corporate office and an inspection was done. They still denied me and no one was on the same page as far as car history. Was given the run around. The inspection report and estimate I have contradict one another. They spent 6 to tell me my cars problem is not there fault. They are unable and willing to answer my questions about inconsistencies.

The contact owns a 2013 Kia Optima. The contact stated while driving approximately 15 MPH, there was an abnormal sound coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with needing the engine replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was 128,122

The contact owns a 2013 Kia Optima. The contact stated that while driving at approximately 75 mph, the vehicle stalled without warning. In addition, the front of the vehicle was in flames. The fire department extinguished the fire. The vehicle was towed to a tow lot. The dealer was not contacted. The vehicle was not repaired. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 127,000.

The stock paint on the car is chipping and peeling away without any damage being done to the paint. Specific locations are the A pillars next to the windshield. The quality of the paint and clear coat comes into question, as this is also happening on my mother's white painted Kia, and this is a common issue amongst most Kias painted in any variation of white from the manufacturer.

The contact owns a 2013 Kia Optima. The contact stated upon starting the vehicle, she heard an abnormal knocking sound coming from the engine. The oil warning light illuminated. The contact stated that she depressed the accelerator pedal however, the vehicle hesitated to respond. The contact stated that she was able to drive the vehicle however, the vehicle was shuddering while driving and stalled several times. The contact stated she was unable to restart the vehicle. The vehicle was towed to the contact's residence. The dealer was notified of the failure and advised the contact to schedule an appointment for diagnosis. The manufacturer was notified of the failure and advised the contact that they could not cover the repair of the vehicle because the VIN was not included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN tool showed that the VIN was included in the recall. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 130,000.

KIA replaced the low fuel line under campaign number 20V100 November of 2020 and the replacement part has now cracked causing gas to spray out onto my engine less than a year later. KIA is refusing to warranty the part. This is a huge life safety issue for myself and my family that travel in this vehicle. I feel these replacement parts need to be checked and replaced before someone gets seriously hurt.

2013 KIA Optima Pearl White paint began chipping and flaking exposing bare metal to rust and corrosion.

I bought my pearl Kia Optima in 2013 and the paint started chipping in 2018 or so. It started on the side by the windows, then my hood, then it went with the top portion of the vehicle (now rusty) then it began in the trunk area. It gets worse when the weather changes to cold temperatures or rain.

Low pressure fuel tube leak. Gas leak through quick connect clamp, factory defect on part. Recall was done and still has same problem.

While driving approximately 45 MPH, the vehicle began to stall and as I tried to keep going, I did get to 60 MPH and the car completely stalled and turned off in the middle of the highway as I tried to get off to the side. All of the warning lights illuminated. The car would not start up and the steering wheel locked. I had to be pushed off the road. I was unable to restart the vehicle after several attempts. The battery seemed to still have power at the time, but still would not start. Someone pulled over to try to jump start the vehicle, but it would not start. I then went and purchased a new battery to see if that would help and it did not. The car had absolutely no power to it, would not click over and would not shift into gear. The week prior, my check engine light had came on and I did stop at autozone to have them run a diagnostic. When it ran it pulled up a manufacturer code P1004 and they were unable to tell me what it meant. I do have the documents from that visit. My vehicle has been well taken care of and I have kept up to date on recalls and maintenance. Approximate mileage when this happened is 122k. I had the vehicle towed to AAMCO who then determined the engine was damaged and I then had it towed to Peak Kia to see what we needed to do.

My car suddenly turned off while driving and would not restart. I had it towed to the dealer to find out that the engine seized and the starter failed. I had the engine replaced under warranty but they would not cover the starter even though the dealer told me that the starter failed as a result of the engine seizing up. Within 2 days after the engine was replaced, the check engine light started to come on when accelerating from a stop and would start bucking. This was very dangerous, and I was almost rear ended a few times while merging into traffic because the car was very hesitant and would buck. I think the starter should be covered because it broke as a result of the motor seizing up. I also believe that my transmission was also damaged when the motor seized now causing the check engine light and bucking. I now have to bring my car back to the dealer to get checked out again.

The paint on my car is chipping off. It is a Snow White pearl and I read online that this is very common for Kia’s with this color of paint.

The contact owns a 2013 Kia Optima. The contact stated while driving approximately 60-70 MPH, the vehicle inadvertently stalled. The brake warning light and several other unknown warning lights illuminated. The contact stated she was able to partially veer to the side of the road as the steering wheel was difficult to turn. The contact stated she was unable to restart the vehicle after several attempts. The battery was jumped with some assistance and the vehicle restarted. The contact stated she drove the vehicle to the dealer however, the failure reoccurred as she was pulling into the parking lot. The manufacturer was made aware of the failure and a case was opened. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 152,000.

My Optima has a crack in the low-pressure fuel line. I detected a very strong gas odor last week and immediately notified the dealer but due to needing the knock detection sensor from a recall being installed, I had to wait until one of the lead techs was available to inspect it yesterday. The dealer has ordered the part needed but they said that it might be weeks before they get the part in because it is on backorder and due to the safety risk, my car is undriveable. They will not release my vehicle to me without signing a waiver releasing them of liability. Kia recalled 2013-2014 Optimas with the same Turbo engine last year, for this exact reason but the dealer said my vehicle was not included in the recall and this repair will be nearly $600 out of pocket even though this is a known issue. I absolutely cannot and will not sign a waiver when I know my vehicle is dangerous to drive. I have systemic mastocytosis and that alone can cause anaphylaxis to be triggered by the gas odors. There were no warning lamps, no other signs or symptoms until I smelled gas last week.

09/23/2021- paint flaking in a large strip along the passenger side molding by the windshield. 09/24/2021- Took my car to Mylars Auto Refinishing for quote as well as TAVO's. Paint flaking along drivers side molding by windshield and up further along. I contacted KIA Red Rock Doug told me there was no open recall for my car. 09/25/2021 - paint flaking on corner of trunk. 09/28/2021 - called KIA Red Rock spoke with Charles, he confirmed no open recall on my car. Said coming in would be a waste of my time, that I should contact KIA directly and open a claim. Found this information to file claim with NHTSA. Also contacted Progressive Insurance Co. and was advised this is not a claim to be filed with them due to it being a manufactures defect. Drove to Kia Red Rock and spoke with Keith Wilkinson, Asst. Manager/Service Dept. He stated I would have to contact KIA Corporate and file a claim with them and gave me the #1-800-333-4542.

Paint is peeling off of the hood and side panels of the car. It is Kia Pearl White factory paint job. There have been no impacts or anything that should cause the paint to chip and peel.

"Hybrid System Warning Safely stop and Do not Drive" has appeared multiple times. First time, brake fluid was flushed and car appeared to operate normally afterwards. 3 months later, now, happened twice within two weeks. Apparently, a very common issue. The car shuts down and I am forced to coast/pullover/stop without any power from the engine and was fortunate this did not occur in an intersection. Others have noted the occurrence on the freeway. Like other, when I took the car in, no error codes were seen as the warning light had turned off so the mechanics do not know what the issue is. How does Kia not know what the issue is when the car could shut down, become inoperable suddenly? Once the warning light comes on, the brakes semi-lock and one is luck enough to get to safety, to pull over... Does someone have to be injured or worse for KIA to do something or for the NHTSA TO DO SOMETHING?? 1) https://www.optimaforums.com/threads/2013-optima-hybrid-hybrid-system-warning-check-brake-message.170498/ 2) https://www.kiaownersclub.co.uk/threads/how-to-fix-check-hybrid-system-warning-unable-to-charge.45921/ 3) https://www.reddit.com/r/kia/comments/lk6wvt/2013_kia_optima_hybrid_system_warning_i_dont_know/ 4) http://www.arfc.org/complaints/2012/kia/optima_hybrid/engine/problem.aspx 5) https://www.carproblemzoo.com/kiamotor/optimahybrid/equipment-problems.php 6) https://www.consumeraffairs.com/automotive/kia-optima.html?page=5 7) https://www.cargurus.com/Cars/Discussion-c23349_ds1010763

The steering is loose while driving. It has a lot of play when turning. We took to the mechanic for an alignment and he said that the steering column was the problem. He did not fix because he told us he believed there was a recall. I checked and there is no recall. However, I have reviewed other complaints and there are several related to this same issue.

On our way home on 9/25/21, we were driving down I80 driving 70 mph and the car stopped with no prior indication. All the lights came on when we were getting off of the interstate. The car coasted down the off ramp with a semi behind me and a car in front of me. This could have caused a major accident as this is a very busy exit with trucks behind coming and going. My whole family could have lost their lives. This was the first time this happened. I was able to get the car started again but it felt like the power was not the same when driving it. I immediately came home and googled the symptoms and other Kia Optima owners are facing the same issues.

Kia motors had a recall on my vehicle 2013 KIA optima hybrid so I took my car into the dealership explaining the issues I had and the service advisor Justin told me that they would have to look at it and if it’s related to the recall they would take care of it at no cost to me it’s been over a month and the service advisor told me it was a defective motor and all of a sudden refusing to fix it I shouldn’t be responsible for their defective engine please advise

I was driving my 2013 Kia Optima on the freeway. Perfectly functioning until the vehicle just stalled while driving 60-70 mph. All the lights came on including the check engine light. I had to pull to the side and turn off my vehicle. Then it turned right back on and continued driving perfectly. Until the next day, I was driving on the highway and it was running perfect. Until I turned in a corner and my car stalled once again. This time the check engine light stayed on when I turned the vehicle back on. Then it started making this loud metal grinding noise. So I had to drive slow and the car almost shut down. I got it towed 70 miles back home. My car was running perfectly fine until that happened. It is a engine bearing knocking noise every time I start the car. It could be in the oil pan of the engine that is making that noise. This put my safety at risk on the highway because I couldn't get more speed when my foot was on the petal and my car was slowing down slowly. There was lots of traffic so I had to avoid slowing down to quick before I got stuck in the lanes. So I had to put my blinkers on and pull to the side. The side was a little narrow because the cars were driving right beside mines and it was a busy highway. I thought I'd get hit but thankfully I didn't and pulled safely to the side. I researched about this problem and it is pretty common with people that have the Kia Optima 2013. And its recalled for that problem. So my confirmation is from researching it on the internet. Yes the problem has been confirmed by Kia because they got law suited for it and that's why they had recalls. My vehicle will be inspected by the manufacturer on September 28th. There was no warning signs or symbols of the car before that problem happened. It just happened instantly and it had me worried. The car was running perfectly fine getting to places. There was no problems prior to this. It first appeared on September 12th, 2021.

My car ran hot and my motor went out

I was driving down the interstate and all of the sudden the message “pull over safely and stop driving...check the hybrid engine system.” The car started to stall and seize up. Thankfully it didn’t die right in front of a semi on the interstate and I was able to at least make it off a nearby ramp before it died completely. I called my insurance for roadside assistance and it was towed to the nearest Kia dealer. They were unable to diagnose it because it would not turn on. They had to replace the hybrid battery before it could be diagnosed. I was also told that a safety fuse had been “fried” and they are still running tests.

I understand this will not sound like a safety issue, as I felt the same initially, but it is. My paint has been peeling off my Kia Optima for almost two years and sometimes the paint comes off in little pieces and other times it peels off in 6-12 inch sheets. Paint will come off during driving and while being washed. When driving the paint will fly to the back of my car and land of the ground, looks like snow is flying thru air. I have had safety issues to date. First tIme was on my way to work and a large section of paint came up from the bottom of the windshield area and stuck to my windshield. Not only did it scare me, but it blocked my vision.windshield wipers would not move it. I had to quickly pull over to remove it. Second time the same thing happened, but it landed on the windshield of the car behind me. I was unaware it happened until they pulled up next to me at the red light and got out of their vehicle to yell at me and removed the paint sheet. I understand this might not sound serious, but when something comes flying out of nowhere and lands on your windshield blocking your sight it is quite terrifying. I am not sure if this has happened to others with my same paint defect, but I know by researching my paint defect over the past two years, there are thousands of complaints on the internet about paint peeling off. When I contacted Kia in 2019 (corporate in Irvine, Ca), they informed me it was definitely a paint defect that originated during the painting process. Since there was not a recall isued, they were not going to pay for the car to be re-painted. At that time only the top of my car was affected, but now the majority of my car is losing paint. At this time I am wanting Kia to pay to have the car repainted, refund the cost of the vehicle or provide a credit to put towards a new car. At this point my vehicle is basically worthless because I can't sell it as is and trading it in results in me only getting approximately 30% of what the value is.

I was giving my brother a ride to work when the car stalled. There was no engine light on or any warning light what’s so ever all of sudden my steering wheel turned hard and I could not steer. Brake pedal was hard for me to step on I nearly wrecked in to a gate. I own this car for few years already and never giving me problems. I did notice there was a recall going on about engines on these 2013 2014 going bad. At first I thought it was my battery or alternator but everything has power. Just the engine don’t want to turn over. I would appreciate if someone can help me in this situation.

The contact owns a 2013 Kia Optima. The contact stated that while driving at various speeds, the vehicle would shut off without warning. The contact would be able to restart the vehicle soon after the failure. The contact had taken the vehicle to the dealer where they replaced the spark plugs and cleaned the fuel injectors. Upon driving the vehicle home at 50 MPH, the contact's wife stated that the vehicle shut off again without warning. Despite the failure, his wife was able to restart the vehicle and drive home without incident. The next day, the contact called the dealer to notify them of the failure and they informed him that it may take some time to repair the vehicle due to the cleaning of the fuel injectors. The contact stated that the failure persisted despite the repair. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, fuel odor was detected but the contact did not see fuel leaking onto the ground. The contact's cousin, an independent mechanic, inspected under the engine cover and saw that there was fuel leaking on top of the engine block from a cracked fuel line. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.

On 9/13/2021 about 8:10 pm my neighbor knocked on my door and told me my parked car was smoking and appeared to be catching fire. Black smoke was everywhere I yell for my son to go out to see what was happening while I call fire department seconds later the car begin to go up in flames. Fire department Arrived to put out fire on my 2013 Kia Optima.unsure of cause but from the smell it smelled like some thing electrical . It has been reported to insurance .No recalls have been issued on said vehicle. No previous warnings were issued before fire started .This could have cause a lot of damage to all vehicles parked in front and back of my vehicle had it not been put out in timely matter.

The contact owns a 2013 Kia Optima. The contact stated while driving 45 MPH, the TPMS warning light illuminated. The accelerator pedal was depressed however, the vehicle failed to respond. The vehicle then lost motive power and stalled. The contact slowly pulled the vehicle over to the side of the road and attempted to restart the vehicle however, the vehicle failed to restart. The contact had the vehicle towed to her residence. Several days later the vehicle was towed to the local dealer to be diagnosed. Due to the dealer being short staffed, the vehicle was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,581.

My car said warning ️ do not drive and my brakes went out when I was able to stop I cut off the car then back on and it wouldn't move .I was on the highway when this happened.

The components in which failed in my vehicle are unknown at this time. The only thing that I know is my emergency check engine light was flashing and my car proceeded to go into limp mode. Reason for that was the rod knock sensor went off. My main concern is that a few minutes following my engine had completely shut down in the middle of the Highway. I was nearly hit by several vehicles following behind me. The problem has not been confirmed but has been identified with the SAME exact issue as other 2013 Kia Optima owners. No police reports or investigations were conducted. I am not the only person that had their safety at risk due to Kias negligence. This is clearly a reoccurring issue with many owners of the same make and model. I would think that Kia would have investigated this issue.

Total Engine failure while driving at 70mph on interstate. 67,555 miles Only warning was at time of engine failure check engine light came on. I purchased car used from my father in law who passed away due to COVID-19. Never any problems until now. I have seen many issues online with engines for this model year and I know that some Kia's have had engines replaced free of charge. It seems to be widespread issue to all 2013 Optimas and other models including multiple years. What was Kia's countermeasure to correct the issue? What is the RPN number for their internal PFMEA and DFMEA? If it was machining burrs remaining in the engine at time of assembly-what is detection method? -Visual inspection (not 100%)? - machine vision? -added process (brushing operation)? -added shot blast peening of crankshaft forging before machining? -added deburring of main bearings? etc. Consumer stated vehicle was towed and taken to a dealer. Still has not been repaired.

My SWP paint is peeling and chipping in multiple spots. Ive noticed it since I bought it back in November of 2019 but its only gotten worse

The paint on my car is peeling on the molding around the front windshield on the right and left side.

Drove the vehicle on the interstate next warning lights came on stating Hybrid system warning safety stop and do not drive I pulled over popped the hood and saw oil leaking everywhere and the vehicle was inoperable so I towed to my home called the Kia dealership stating there was a recall on my vehicle a 2013 Kia optima hybrid and advised what to do they told me to tow it to the dealership and there is it

Drove car all of a sudden the engine started knocking and missing and burning oil out the exhaust I parked the car until Kia can look at it

Around approximately 76,000 miles on the vehicle, I noticed paint (snow white pearl) started bubbling and coming off the hood. I assumed it was from a rock chip. The paint bubbling and chipping is now occurring all over the vehicle. I've spoken with two different KIA dealers (in Charlotte, NC and Salisbury, NC) and they've both said there are no recalls from KIA and there's nothing they can do but offer to repaint the car for THOUSANDS of dollars. I'm finding new spots every month. There are now 93,000 miles on the car, and I do NOT feel like the paint should be failing like this at all. I will attach pictures if allowed. I doubt I can upload all of the places on my car that have chips at this point.

I own a 2013 Kia Optima. The paint in chipping and peeling on various parts of the car.

My car recently cut off I replace the camshaft sensor A and B My engine is currently knocking

The contact's ex husband owned a 2013 Kia Optima .The contact stated while her ex-husband was driving at an undetermined speed a 2009 Jeep Liberty cross the center line and crashed into the vehicle. The driver succumbed to his injuries at the scene. There was a report of the driver being located leaning towards the front passenger seat. The air bags deployed. The seat belt was extended and locked but, was torn. The contact stated the driver of the Jeep was intoxicated however there were no reported injuries. The vehicle was towed to a police lot. A police report was filed. The local dealer was not contacted. The manufacturer was not notified. The failure mileage was unknown.

Rod Bearing caused the engine to Cease , my Car was at Ray Skillman from 6/28/21 diagnosed 7/28/21 KIA denied claim, after all recalls have been performed on vehicle. Engine still should've been under warranty to replace engine a 2nd time. Engine replaced 3/2015 at 38,905 before recall in 2017 ceased 6/28/2021 we had towed to Dealership Able to get to safety on side of interstate 65 could've been a bad situation on highway if in middle of road No lights or warnings came on prior to car stalling

Driving down highway and lost engine power. The gas engine seized up causing the vehicle to stop suddenly. Towed to Kia and the said the engine is seized up.

Vehicle starts smoking from under hood after driving for awhile. Not sure if its coming from the turbo or another part.

The Snow White Pearl paint is peeling off of the hood and roof of the car (delamination).

The paint on my PEARL WHITE optima is chipping like crazy!

Pealing paint on hood and along windshield area

The motor failed while I was driving. I was at a stop sign and was turning the corner and my car shut off. I tried to start the car and smoke was coming from the engine. I had to have my car towed home. No warning lamps came up prior to the engine shutting down.

My oil light has been coming on and blinking then disappearing. Current on oil change and oil level is full on dipstick. Noticed little oil stain on driveway but oil level remains good and full. A couple times now my car has lost acceleration. One time on the highway and once in my neighborhood. When I press the gas it does not accelerate. It will lose speed and after a few times of stepping on the gas will eventually get to speed.

Engine began making very loud noised while driving on an expressway. Pulled off of the road and engine would not start. Had to get towed to a local repair shop. I found out that my engine is blown. There have been recalls on the Theta II engine, but, mine was not involved in the recall. There are many reports of these engines that were not involved with the recall having MAJOR issues. Please investigate further into these engines.

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA campaign number: 17V224000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

We believe the connecting rod bearing in the engine is bad and needs to be replaced. The vehicle is available for inspection upon request. When the engine failure occurred, luckily we were in a neighborhood and not traffic because the engine speed was drastically reduced and the vehicle failed to accelerate in a reasonable manner. The vehicle has not been reproduced or confirmed by a dealer, but a home computer diagnostic was done on the vehicle giving a "Cylinder 3" misfire code. The vehicle has not been seen by anyone other than the owners of the vehicle, we are currently in the process of trying to get an appointment with a kia dealership. There were no warnings prior to the failure, but as soon as the failure occurred, the check engine light turned on and was blinking.

Car was parked in the driveway we had been home for over 2 hours. Everyone was just about falling asleep, someone knocked on the door and ringing our door bell that our car was on fire. she had called the police and fire department was dispatched. we moved our other vehicle and tried to prevent the house from being damaged by the fire. Fire fighters arrived and it took them about 15 20 min to out out the fire. They blew smoke out of the house and the garage and checked the temperature reading on the car to make sure all the fire was put out. Front end was engulfed in fire. The fire had to be cause by an electrical issue. The safety or the safety was effected by the threat of fire to the people in the home in the unit and the neighbors and the animals in the garage at the time of the fire. Kids were asleep in the home if no one would have told us it would have been too late. It has not caused emotional anxiety for kids and pets in the home. minor damage to home and driveway. Kia has a recall causing the exact issue but this car has not been added to the list. The car has only been inspected by insurance agent and fire department the night of. There was no warning light or any messages given before the fire.

While driving as normal on the way home the engine stalled and would not pick up as I was getting on the highway with traffic behind me. I was able to get on and begin doing 50-55mph getting good onto the highway and pick up speed trying to get to 60mph never got to go past 55 as the car slowed down instead of picking up speed. EVERY warning light popped up onto the dash as I panicked to get off the highway unable to pick up speed and move out of the way of flying cars it slowed down to a complete stop I had just made it off the highway onto the side of the highway with cars flying by the grace of God my kids were not with me. I was not able to start the car up and had no idea as to why it happened I had no issues with my car and just brought it from Crown dealership not even a full 2 years of having the car. It was confirmed by a licensed mechanic that the engine is gone and no known reason as to why. The manufacture states it is beyond warranty as the car was purchased from crown they keep telling me to call and speak to Kia. Kia states it has no recall because of my VIN. I am not the first and not last to have this unexpectedly happen. I keep the up oil changes, tune ups, new tires and more done. now to know the engine is gone an it is not my fault no help and additional 5,000 for repair I am still making payments on the car and can not even drive it. I could have died on the road or highway due to the car just stopping on it own while driving the warning lights didn't come on until after the car was done going. I had no choice but to get over quick still risking to get hit and unable to do or know anything. This is crazy how you can take car of the car and not be able to do anything other than pay more on the car that was not even close to the total being added on now. The lawsuit filed I should have called for help because now I am stuck and blessed not to be hurt or killed due to this issue.

The contact owns a 2013 Kia OPTIMA. The contact stated that their vehicle was included in a recall for the engine. The contact had received a recall notice regarding a fuel tube in the vehicle. The contact took the vehicle to the dealer in June who reportedly completed the recall. The contact stated that while driving approximately 35 mph when they began to smell a strong fuel odor. After, parking they noticed fuel leaking from the vehicle. The contact noticed that the same tube mentioned in the recall was fractured and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue and offered a one-time courtesy repair however, the parts were on backorder. The approximate failure mileage was 64,000.

The contact owns a 2013 Kia Optima. The contact stated that when driving at 73 mph the engine stalled. The contact stated all lights illuminated on the instrument panel while the failure occurred. The contact was able to coast the vehicle onto the road shoulder. The vehicle was towed to a dealer. The contact stated that the dealer did not perform a diagnostic yet. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 104,000.

I have a 2013 Kia Optima sxl, in the paint color Snow White pearl. The paint is defective. It’s delaminating and peeling all over the car. The hood, rear doors, the pillars along the windshield. The trunk is completely covered in bubbles and is peeling too.

The factory paint job is delaminating and chipping. Its chipping in different parts. This is a problem because Kia didn’t let the primer sit well or because they didn’t even put primer. You can tell by the way the paint is delaminating.

While driving the car on 5/14/2021, the warning light came on and in 30 seconds, the engine quit. The car was taken to Steve's Tech Senter, Foley, AL. The starter was replaced and still would not run. Steve told me the engine was seized up. I contacted Team Gunther Kia, Daphne, AL, and was told by Cassandra that the car was not under warranty because it had 130000 miles and I had missed the deadline on the recall notice. I have never been notified of a recall notice on the car at all. I did receive a Northern California District document telling me of a class action suit settlement (approximately one year ago). I had no problems with the car at that time and did nothing. There was a timeframe for reporting of 4/12/2021 to the their document which also stated that the engine warranty would be extended. I had no hint of a problem with the car until the engine seized on 5/14/2021.

The contact owns a 2013 Kia Optima. The contact stated that while her granddaughter was driving at an undetermined speed, the vehicle stalled without warning. The vehicle was later towed to an independent mechanic who diagnosed that the engine rod bearing had failed. The manufacturer was notified of the failure and the contact was advised to tow the vehicle to the local dealer. The contact was informed that the vehicle was covered under the NHTSA recall campaign number 17V224000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 95,000.

Peeling paint and rapid delamination occurring on my vehicle around the windshield area and columns. What started as small chips in 2014 has continued and accelerated and is now peeling in larger sheets down to the metal. Kia dealership will not fix it. Three quotes obtained for repair.

ON 5/27/2021 I STOPPED AT A RED LIGHT. WHEN SAFE TO PROCEED, I TURNED RIGHT. WITHIN TEN YARDS, THE CAR SLOWED, A "HYBRID SYSTEM MALUFUNTION" WARNING WAS DISPLAYED, AND ALL POWER WAS LOST. CAR TOWED TO KIA OF IRVINE, WHERE SAFETY PLUG ASSEMBLY, HYBRID BATTERY, AND COMPLETE FUEL SYSTEM SERVICE WERE PERFORMED, TOTAL COST TO ME $1,647.31. KIA TECHNICAL OPERATIONS DOCUMENT PS515 APPEARS TO STATE FUSE INSTALLED BY KIA ORIGINALLY IMPROPERLY RATED AT 125 AMP, AS IT IS REPLACED WITH 150 AMP FUSE. WHY IS THIS NOT A TSB, AND THUS A REPAIR COVERED BY WARRANTY?

I was driving my car normal speed stop and go and suddenly my vehicle started to smoke and not soon after it was on fire I had my engine replace by keep the 1/21/21-1/31/21 so I’m wondering my why my car is nothing but a metal ashes

The contact owns a 2013 Kia Optima. The contact stated that after he purchased the vehicle from the dealer, he noticed that the air bag warning light was illuminated. The vehicle was taken to the dealer and the dealer tried to repair the air bag failure however, they were unsuccessful and informed the contact that the vehicle did not need the air bags since it had seat belts and there were many vehicles on the road without air bags. The dealer also informed the contact that the vehicle was previously involved in a collision. The vehicle was taken to another dealer, Fort Collins Kia (2849 S College Ave, Fort Collins, CO 80525) and diagnosed that the air bag wirings were faulty and if the contact was involved in a crash, the air bags would not deploy. Fort Collins Kia (2849 S College Ave, Fort Collins, CO 80525) advised the contact to take the vehicle back to the original dealer since it was a safety failure, and to contact the NHTSA. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 95,000.

Knock sensor part failure placing vehicle into limp mode, causing loss of power while on interstate.

I have had my vehicle for 3 years. I have never has any problems with this vehicle. Almost two months ago, my vehicles engine seized while I was driving on the highway with my four children in the vehicle. I had the vehicle towed to Clay Cooley Kia in Irving, Tx. They went on to tell me that they have to fix the other recalls with the vehicle before they could summit anything about my engine which also has a recall on it. After 30 days of having my vehicle, they told me that they could not cover the recall on my engine because I have a salvage title. I was told by their own employee, that it should not matter if my vehicle has a rebuilt title or not. They are being very rude to me and refusing to get me over to higher people at the company as a result.

2013 KIA Optima Pearl White Paint peeling and chipping off all around the windshield. May now cause rust and future instability to vehicle frame which could make it dangerous.

Car engine died while leaving stop sign. Towed to a mechanic, they said the motor was seized & it seemed to be a recall issue so had it towed to Kia dealership. Waited a few days & never heard anything so called the dealership & they said it was a recall issue but they were denying it. Called corporate, confirmed it was a recall, still denied replacing the engine

THE CONTACT OWNS A 2013 Kia OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FOR ROUTINE MAINTENANCE, HOWEVER, SHORTLY AFTER RETRIEVING THE VEHICLE, SHE STARTED TO HEAR A KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THERE WAS NO OIL IN THE ENGINE WHEN SHE INSPECTED THE VEHICLE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER AND WAS SERVICED UNDER AN UNKNOWN ENGINE RECALL. THE CONTACT WAS INFORMED THAT THE ENGINE WAS REPLACED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED 3 WEEKS AFTER THE RECALL REPAIR. THERE WAS NO OIL IN THE ENGINE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,466.

There is a strong gas smell from the car when I am driving. There is an open recall for certain cars of this year, make, and model, but my Vin specifically does not qualify for the recall. The recall is for a possible fuel line leak, which sounds exactly like what I have right now.

The low pressure fuel hose from the gas tank to the fuel pump located under the engine cover is leaking fuel. The vehicle was inspected by a Kia Dealership to determine the cause of the fuel leak. My safety and the safety of others were put in jeopardy due to the possibility of a fire or explosion from the leaking fuel line. The smell of gasoline was detected prior to the inspection from the Kia dealership

THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT WAS RELATING THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) FOR WHICH THE VIN WAS INCLUDED. THE VEHICLE WAS TAKEN TO DEAN MCCRARY KIA OF HATTIESBURG (603 BROADWAY DR, HATTIESBURG, MS 39401) HOWEVER, THE DEALER REFUSED TO SERVICE THE RECALL DUE TO THE ECU NOT BEING UPDATED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,744.

VEHICLE IS BURNING OIL VERY FAST AND REVING UP UNCONTROLLABLY. WAS INFORMED LAST SUMMER OF A RECALL ON ENGINE. TOON VEHICLE TO KIA AND THEY CONFIRMED THE VEHICLE ENGINE WAS BURNING OIL WAY TOO FAST. VEHICLE WAS BURNING OIL ALMOST COMPLETELY EMPTY IN ONLY 1,000 MILES. WHEN I FINALLY TOOK THE VEHICLE BACK TO HAVE KIA UPHOLD THE RECALL I WAS TOLD THAT THEY UPDATED THE RECALL 2 DAYS BEFORE MY APPOINTMENT AND THEY WOULD NO LONGER FIX MY ENGINE DESPITE DISCOVERING THAT THERE WAS AN EXTREME OIL CONSUMPTION MALFUNCTION. HAVE TALKED TO MANY PEOPLE AND WAS TOLD BY KIA TO CONTACT THE BETTER BUSINESS BUREAU IF I WAS NOT HAPPY WITH THEIR DECISION. HAVE BEEN IN CONTACT WITH MULTIPLE PEOPLE SINCE LAST SUMMER AND KEEP BEING TOLD THAT THEY WOULD GET BACK TO US SOON. RECEIVED A CALL TODAY SAYING THAT I COULD PAY TO GET A NEW ENGINE AND THEN WHEN THEY FINALLY MAKE THE RECALL THEY WOULD PAY ME BACK IF THEY COULD PROVE THAT I NEEDED A NEW ENGINE BECAUSE OF KIA

ENGINE OIL IS ALWAYS LOW EVEN AFTER ONE HOUR FROM TOPPING IT UP.

THE PAINT ON MY 2013 OPTIMA HAS BUBBLES IN IT THAT ARE CRACKING OPEN WITH PAINT PEELING AWAY. THERE IS ONE SECTION ON THE PASSENGER SIDE FRONT DOOR WITH ONE PATCH THAT IS AT LEAST 3" LONG AND 2" WIDE WHERE THE PAINT FLACKED OFF. THE PAINT AROUND THE WINDSHIELD HAS ALSO FLAKED OFF IN PLACES THAT ARE NOW CAUSING RUST SPOTS. THERE HAS BEEN NOTHING TO CAUSE THE ISSUE WITH THE PAINT. THE CAR HAS THE ORIGINAL PEARL WHITE PAINT. THIS STARTED WITH MINOR SPOTS AND HAS GRADUALLY INCREASED TO MORE PLACES ON THE CAR WITH PAINT MISSING. THIS HAS BEEN BEEN AN ON-GOING ISSUE THE ENTIRE TIME I HAVE OWNED THE CAR.

THE HYBRID VEHICLE WAS BEING DRIVEN ON A 3-LANE STATE HIGHWAY AND CAME TO REST IN THE MIDDLE LANE BEHIND 4 VEHICLES WHEN THE DTC P1B25/P1B77 ' 125 AMP HV FUSE WAS BLOWN. THIS CAUSED A SAFETY HAZARD TO MANY ONCOMING VEHICLES AND THE VEHICLE LOCKED UP. OTHER REPORTS FOUND ONLINE SEEM CONSISTENT WITH PS515 (REV 2, 02/28/2019) AND HAVE REPORTED TO STOP AND BECOME UNRESPONSIVE WHILE DRIVING.

BURNS OIL AND ENGINE REVS

WHILE MY HUSBAND WAS DRIVING THE VEHICLE THE ENGINE SHUT OFF AND LOCKED UP. LUCKILY HE WASNT ON A MAJOR HIGHWAY WITH LOTS OF VEHICLES. HE WAS ON A STRAIGHT ROAD BUT HAD TROUBLE PULLING THE VEHICLE OFF THE ROAD BECAUSE EVERYTHING WAS LOCKED UP. THIS IS A KNOWN RECALL ON KIA VEHICLES AND THE DEALERSHIP IS DENYING TO FIX IT. THERE IS AN OPEN CLASS ACTION LAWSUIT AGAINST KIA FOR ENGINE FAILURE THAT WE WILL BE SIGNING.

WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 65 MPH ENCOUNTERED ENGINE FAILURE AND MY CAR COMPLETELY BROKE DOWN. HAD TO HAVE IT TOWED 97 MILES.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO VANDEVERE KIA (328 W MARKET ST, AKRON, OH 44303) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,100.

2013 KIA OPTIMA EX WITH 71K MILES. CAR HAD A VERY SLOW START. TROUBLE LIGHT CAME ON. HAD LEFT LIGHTS ON FOR ABOUT 2 HOURS SO THOUGHT THAT WAS THE ISSUE. SEEMED OKAY SO DROVE HOME. NOTICES SLIGHT GASOLINE SMELL IN CABIN. NO MORE DRIVING THAT DAY. TOOK TO LOCAL SHOP. CODE READER CAME BACK AS FUEL PUMP FAILURE. DID SOME RESEARCH AND NOTICED MANY WITH SAME ISSUE ON THIS MAKE/MODEL/YEAR AND A RECALL OR TWO AS WELL. VIN CHECK RETURNED NO OUTSTANDING RECALLS. CALLED KIA CUSTOMER SERVICE. WAS TOLD MY VIN WAS ASSOCIATED WITH A RECALL IN 2018 (SC 147) BUT 'PASSED THE TEST". SC 172 WAS ISSUED LATER FOR A CALL BACK OF THOSE VEHICLES THAT HAD ENGINES REPLACED UNDER SC 147 FOR A HIGH PRESSURE FUEL PIPE ISSUE. I HONESTLY THINK MY OPTIMA IS CURRENTLY HAVING WHATEVER THE ISSUE WAS UNDER SC 147 BUT SINCE IT TESTED OKAY IN 2018 - OH WELL! SINCE THE FUEL PUMP WARRANTY EXPIRED IN 2018, I GUESS I'M ON MY WAY TO AN ALMOST $1,000 REPAIR! SEEMS LIKE KIA SHOULD ALLOW GETTING THE ORIGINAL SERVICE CALL ISSUE LOOKED AT AGAIN FREE OF CHARGE TO SEE IF IT IS NOW AN ISSUE. DISAPPOINTED.

I WAS DRIVING ON A HIGHWAY GOING 70MPH WHEN MY ENGINE LOSES POWER AND ALL THE WARNING LIGHTS ON MY DASHBOARD TURN ON. I PULL OVER ON THE SHOULDER OF THE ROAD AND TURN OFF THE VEHICLE AND TRY TO TURN IT BACK ON UNSUCCESSFULLY. SMOKE BEGAN TO COME OUT OF THE HOOD AND I OPENED IT UP TO SEE THE ISSUE. THE SMOKE BEGINS TO INCREASE AND IN A COUPLE IF MINUTES A FIRE STARTED UNDERNEATH/AROUND THE ENGINE

2013 KIA OPTIMA SX TURBO. WHILE DRIVING APPROX. 65 MPH ON A HWY, THE VEHICLE SUDDENLY DECELERATED HARD ENOUGH TO MAKE ME LUNGE FORWARD TOWARD THE STEERING WHEEL. I SAW MULTIPLE WARNING LIGHTS COME ON THE DASH AND WHEN THE GAS PEDAL WAS PRESSED THE CAR WOULD NOT ACCELERATE AT ALL. I WAS ABLE TO GET THE CAR PULLED OFF TO THE SIDE OF THE ROAD WHERE I TURNED THE VEHICLE OFF. I PRESSED THE KIA'S START BUTTON, AND THE CAR WOULD NOT START. THE LIGHTS ON THE DASH WOULD ALL COME ON AND THERE WAS A VERY STRONG ODOR OF BURNT ELECTRICAL WIRES COMING FROM THE ENGINE COMPARTMENT. I HAD THE CAR TOWED BACK TO THE DEALERSHIP WHERE THEY ARE CURRENTLY DIAGNOSING THE PROBLEM. THIS IS A VERY DANGEROUS SAFETY ISSUE. SCARY, TO SAY THE LEAST.

MY WHITE PEARL PAINT STARTED OFF AS A LITTLE CHIP AND NOW I HAVE BLOTCHES OF PAINT CHIPS ON MY TRUNK LID

MY 2013 KIA OPTIMA SUDDENLY LOST POWER WHEN PULLING OUT ONTO THE HIGHWAY. WHEN DIAGNOSED IT SAYS TURBO BOOST POSITION SENSOR CIRCUIT

GAS GOT INTO MY ENGINE. CAR KEEP LOSING OIL. SEEMED TO AFFECT A LOT OF OTHER AREAS

PAINT IS CHIPPING OFF OF THE PILLARS ON BOTH SIDES OF THE WINDSHIELD. STARTED APPROXIMATELY 1 MONTH AGO. FIRST NOTICED WHILE PARKED UNDER CARPORT. NO ACCIDENTS OR PAINT WORK DONE. THIS IS ORIGINAL MANUFACTURER PAINT JOB.

THE CAR JUST SHUT-OFF WHILE IN MOTION AND WOULD NOT START AFTER THAT. THE CAR HAS 99,642 MILES ON IT. CAR WAS TOWED TO A KIA DEALERSHIP FOR DIAGNOSIS AND IT WAS ESTABLISHED THAT THE ENGINE HAD FAILED AND KIA IS NOT COVERING THE REPAIRS.

WHEN I START THE CAR THE REAR BREAK LIGHTS FLICKER RAPIDLY WHEN I PRESS THE BREAKS THE 3RD BREAK LIGHT WON'T LIGHT UP AT ALL, SO THE ONLY TWO BREAK LIGHT STOP WORKING, IT CAUSES THE ANTI TRACTION CONTROL WARNING LIGHT AND THE AUTO-HOLD WARNING LIGHTS TO COME ON.

I LOANED MY CAR TO MY SON A FEW MONTHS AGO AND HE SAID THERE WAS NO OIL SHOWING ON THE DIPSTICK. HE ADDED OIL AND I HAVE BEEN HAVING TO ADD OIL REGULARLY TOO SINCE THEN. I'VE ALWAYS HAD TOYOTAS IN THE PAST AND COULD "ALWAYS" DEPEND ON THE OIL LEVEL STAYING SAFE BETWEEN OIL CHANGES. I HAVE 148,000 MILES ON MY CAR. I KEPT CARS IN THE PAST WITH DOUBLE THAT MILEAGE WITH NO ENGINE PROBLEMS. I STILL OWE $4,000 ON MY CAR AND NEED TO KEEP IT A LONG TIME. THE KIA SERVICE DEPARTMENT TOLD ME MY CAR WOULD HAVE TO BE KNOCKING IN ORDER FOR THEM TO HONOR THE RECALL. I'M SURE IF MY SON DIDN'T CATCH THE PROBLEM THAT THE ENGINE WOULDN'T BEEN KNOCKING SOON. THE PRODUCTION DATE OF MY CAR FALLS IN THE AFFECTED DATES LISTED ON RECALL # 17V-224. IS THERE ANY WAY TO GET MY ENGINE REPAIRED THROUGH THAT RECALL? THANK YOU FOR YOUR HELP.

JANUARY 25TH MY ENGINE SMOKED A QUIT RUNNING. MECHANIC INSPECTED TRYED TO TURN ENGINE OVER BY HAND WAS SEIZED AND HAD NO CODES. TOWED TO DEALER . JAN 29TH DEALER CONFIRMS ENGINE IS SEIZED . JAN 31 CALL ENGINE TURNS OVER AND HAS THROTTLE BODY CODE AND ALSO HAS TO MANY MILES TO PERFORM SAFTEY RECALL . I WATCHED MECHANIC TRY TO TURN ENGINE OVER WITH A WRENCH AT CRANKSHAFT AND IT WOULDNT BUDGE AND MECHANIC SCANNED CAR AND IT HAD NO CODES STORED . DEALER NOW WANT ME TO PAY MONEY FOR DIAGNOSIS I SAID NO CALLED KIA CORPORATE. I EXPLAINED TO CORPORATE SAFTEY RECALL HAS NO MILEAGE LIMIT AND THEY STILL DENY REPAIR I EXPLAIN TO CORPORATE THAT I HAD CAR DIAGNOSED AND I BELIEVE THEY WERE ATTEMPTING TO CHARGE ME A FEE BY CHANGING DIAGNOSIS. 10 MINTUES AFTER CALL TO CORPORATE I GET A TEXT FROM DEALER MY CAR IS COMPLETED AND READY FOR PICKUP NO CHARGE . I HAVE CAR TOWED BACK TO OTHER SHOP THEY SCAN FOR CODES AND TRY TO TURN ENGINE OVER BY HAND AGAIN AND NO CODES AND ENGINE STILL SEIZED . 2 WEEKS LATER CORPORATE CALLS AND SAYS THEY WERE WRONG ABOUT RECALL AND THEY WILL BUY CAR BACK. I ASKED IF THEY COULD FIX IT AND SHE SAID YES WE WILL REPLACE ENGINE . 3 DAYS LATER DEALER CALLS ANS SAYS COMPUTERS DOWN NATIONWIDE AND CANT ORDER ENGINE . 3WEEKS LATER DEALER CALLS AND SAYS THEY HAVE TO DO TESTS ON ENGINE BEFORE THEY ORDER NEW . I CA'LL CORPORATE AND FEB 26TH SHE EMAILS ME BACK THAT THE ENGINE WAS ORDERED 2 WEEK LATER DEALER CALLS AND SAYS THEY HAVE TO DO A COMPRESSION INTAKE MANIFOLD LEAK AND OIL PRESSURE REGULATOR TESTS . I ASK CORPORATE WHY THEY SAID ENGINE WAS ORDERD AND THEY REPLIED THATS WHAT THE DEALER TOLD THEM. 2 MONTHS KIA HAS HAD MY CAR AND NOT DONE RHE SAFTEY RECALL IT SEEMS THEY ARE STALLING AND TRYING TO FIND A WAY OUT OF DOING IT.

MY CAR IS STALLING WHEN I ACCELERATE AND WHEN I TURN MY CAR ON TO START IT UP IT SMELLS LIKE GAS

LOW BEAM HEADLIGHTS EXTREMELY LOW COMPLETELY UNUSABLE AT NIGHT TRIED REPLACING HEADLIGHT BULB SAME ISSUE.

PAINT (PEARL WHITE) BEGAN PEELING OFF IN JUNE 2019 ON THE FRONT T AND BACK OF THE ROOF TRIM. ON MARCH 12, 2021 THE PAINT HAS NOW STARTED PEELING FROM THE PASSENGER LEFT SIDE DOOR. ALSO, THE VEHICLE HAS MAJOR ELECTRICAL PROBLEMS- THE POWER WINDOWS ( ALL BUT THE DRIVER'S WINDOW) QUIT OPERATING ON JANUARY 27, 2021. THE VEHICLE IS A 2013 WITH ONLY 43K MILES ON IT. UNACCEPTABLE

I OWN A 2013 KIA OPTIMA WITH THE SNOW-WHITE PEARL PAINT AND IT IS DEFINITELY PEELING AT A RAPID RATE. IT IS PEELING OFF ON THE SIDES OF MY TRUNK, NEAR THE WINDSHIELD, ON THE HOOD, AND ALSO ON THE EDGES OF THE DOORS. I BOUGHT IT USED, BUT HAVE ONLY OWNED IT FOR 3 YEARS AND THE PAINT WAS IN PERFECT CONDITION WHEN I BOUGHT IT. I HAVE NEVER DONE ANYTHING TO MAKE THE PAINT CHIP OR PEEL. IT LOOKS HORRIBLE!! KIA NEEDS TO FIX THIS IMMEDIATELY. WE PAY A LOT OF MONEY FOR NEW CARS AND SHOULD EXPECT THAT THEY HOLD UP. MY PARENTS OWN CARS THAT ARE 20+ YEARS OLD AND THEIR PAINT IS STILL IN GOOD SHAPE! KIA NEEDS TO STEP UP AND REMEDY THIS!!

THE PAINT IS CHIPPING ON THE CARS HOOD, ROOF RAILS AND TRUNK LID TO NO FAULT OF MINE. PAINT IS ALSO BUBBLING ON THE DOORS AND IS STARTING TO CHIP.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE OIL PAN WOULD LEAK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOU FUSZ KIA (1025 N LINDBERGH BLVD, ST. LOUIS, MO 63132) WHERE IT WAS DIAGNOSED WITH THE OIL PAN NEEDING TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THEY WOULD NOT REPAIR THE RECALL DUE TO THE POSSIBILITY OF NOT BEING REIMBURSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THEY WERE UNABLE TO FORCE THE DEALER TO ASSIST WITH THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 79,800.

PAINT IS PEELING. IT'S NOT CAUSED BY ANY FRICTION. IT'S DE-LAMINATING.

2 FLAT TIRES GETTING OFF WORK

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE HER BOYFRIEND WAS DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY WERE INFORMED THAT SHARDS OF METAL WERE FOUND IN THE ENGINE CAUSING THE ENGINE FAILURE. THE INDEPENDENT MECHANIC CHANGED THE OIL HOWEVER, THE VEHICLE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED THE CONTACT'S RESIDENCE AND WAS NOT REPAIRED. THERE WERE THREE RECALLS WITH NHTSA CAMPAIGN NUMBERS: 17V224000 (ENGINE AND ENGINE COOLING), 20V519000 (SERVICE BRAKES, HYDRAULIC), AND 20V100000 (FUEL SYSTEM, GASOLINE) ASSOCIATED WITH THE VIN. THE CONTACT CONTACTED AN UNKNOWN DEALER AND THE MANUFACTURER HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 135,000.

MULTIPLE RECALLS ON CAR - BEEN HAVING SIGNIFICANT ISSUES FROM ELECTRICAL TO BREAKS.

TL* THE CONTACT'S GIRLFRIEND OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE HIS GIRLFRIEND WAS DRIVING 25 MPH, THE STEERING WHEEL JERKED TO THE LEFT INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO METRO KIA OF MADISON (5442 WAYNE TERRACE, MADISON, WI 53718, (608) 443-5700) WHERE IT WAS DIAGNOSED WITH NEEDING THE ECU SOFTWARE UPDATED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT ALSO STATED THAT THE ENGINE WAS REPLACED IN JULY OF 2020. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.

STEELING WHEEL AND COLUMN IS VERY LOOSE. WHENEVER YOU HIT A SMALL BUMP IN THE ROAD THE STEELING WHEEL LOOSES CONTROL. IT MAKES A LOUD RATTLING NOISE. ALSO, THE RADIO SYSTEM STOP WORKING. I WOULD TURN MY CAR OFF AND THE STEREO SYSTEM WOULD CONTINUE TO PLAY AND WOULD NOT CUT OFF EVEN WHEN THE CAR WAS TURN OFF. EVEN WITH THE KEYS OUT OF THE IGNITION. THE ONLY WAY YOU COULD GET IT TO TURN OFF WAS TO DISCONNECT THE BATTERY. TOOK CAR TO THE KIA DEALERSHIP THEY STATED THAT THEIR RECALL SYSTEM HAS A NATIONWIDE SHUT DOWN AND THEY DO NOT KNOW WHEN THEY WILL BE ABLE TO REPAIR IT.

SNOW WHITE PEARL PAINT RAPIDLY CHIPPING OFF OF MY 2013 KIA OPTIMA, NO ACCIDENTS HAVE OCCURRED TO MAKE THIS PAINT PROBLEM OCCUR. I'M NOT QUITE SURE WHY THE PAINT IS CHIPPING OFF SO EASILY. A LOT OF THE PAINT IS CHIPPING AROUND THE FRONT WINDSHIELD AND HOOD OF THE CAR.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO A FRIEND'S HOUSE NEARBY. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

ON FEBRUARY 19, 2021 AT AROUND 12:50 A.M., A FRIEND AND I WERE DRIVING HOME IN MY 2013 KIA OPTIMA HYBRID EX ON A CITY STREET AND WE WERE A LITTLE MORE THAN HALF-WAY HOME WHEN THE CHECK ENGINE LIGHT ON CAME ON. I STARTED LOOKING FOR AN OPEN GAS STATION SO I COULD STOP AND CHECK IF THERE WAS ANYTHING VISIBLY WRONG WITH MY CAR. BEFORE I COULD REACH A GAS STATION, I HEARD A TICKING NOISE IN THE ENGINE COMPARTMENT AND UPON LOOKING IN THE REARVIEW MIRROR I SAW SMOKE BILLOWING OUT OF THE BACK OF THE CAR AND SAW AND SMELLED SMOKE INSIDE THE CABIN ALSO. I IMMEDIATELY PULLED OVER AND SHUT THE CAR OFF. THE CAR THEN COMPLETELY FILLED WITH SMOKE, SO MY FRIEND AND I GOT OUT OF THE CAR QUICKLY. THE ENGINE AREA BURST INTO FLAMES. I CALLED 911 AND REPORTED IT TO THE POLICE AND WAITED FOR THEM TO COME. THE CAR EXPLODED A COUPLE OF TIMES BEFORE THEY GOT TO ME AND THE FIRE QUICKLY ENGULFED THE CAR REACHING INTO THE CABIN OF THE VEHICLE. THE STREET HAD TO BE COMPLETELY BLOCKED OFF FROM ALL TRAFFIC. IT WAS A VERY SCARY EXPERIENCE AS WE BARELY MADE IT OUT OF THE CAR BEFORE IT BURST INTO FLAMES AND HOW RISKY IT WAS BEING IN THE CAR BEFORE IT CAUGHT FIRE. AS FAST AS EVERYTHING HAPPENED WE FEEL LUCKY TO BE ALIVE. IT TOOK THE FIRE CREW ABOUT AN HOUR TO PUT THE CAR OUT. EVERYTHING INSIDE THE CABIN WAS COMPLETELY DESTROYED. AFTER GETTING A RIDE HOME FROM THE POLICE I STARTED RESEARCHING ONLINE THE ISSUE I HAD JUST GONE THROUGH AND FOUND THAT THERE WAS MANUFACTURER RECALL #SC200TE, NHTSA RECALL #20V750 FOR MY VEHICLE WHICH SEEMED TO FIT THE EXPERIENCE I HAD WITH MY CAR.

MY DAUGHTER WAS DRIVING MY 2013 KIA OPTIMA ON THE FN INTERSTATE AND THE CAR STALLED!! I WAS NEVER NOTIFIED OF ANY RECALLS UNTIL SOMEONE THAT ASSISTED HER TOLD HER THIS! I AM DURING YOU! SHE COULD HAVE BEEN SERIOUSLY HURT! THE ENGINE COMPLETELY SHUT OFF

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KIA OF VACAVILLE LOCATED AT 651 ORANGE DR, VACAVILLE, CA 95687 WHERE IT WAS CONFIRMED THAT THE SOFTWARE NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE SOFTWARE NEEDED WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

LOSS OF POWER UPON ACCELERATING. TURBO SEEMS TO BE AFFECTED. PROBLEM STOPS/RESETS SOMETIMES AFTER I TURN OFF THE CAR AND TURN IT BACK ON AGAIN. WHEN TRYING TO ACCELERATE UP TO 40MPH, THE ENGINE DOESN'T RESPOND APPROPRIATELY. I CAN HAVE MY PEDAL PUSHED TO THE GROUND AND IT WILL STILL TAKE AT LEAST 1-2 MINUTES TO GET UP TO 40 MPH. AFTER IT GETS TO AROUND 40-45 MPH IT SEEMS TO RESPOND BETTER TO ACCELERATION, BUT IT STILL LAGS. COMPUTER THREW CODE P2562.

[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHILE DRIVING ON THE FREEWAY. THE CAR TURNED OFF WHILE DRIVING BECAUSE THE HYBRID SYSTEM.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 40 MPH, THE CONTACT NOTICED FIRE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED AND ARRIVED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 25 MPH, THE MESSAGE (PULL OVER SAFELY) WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MENTOR KIA (9090 MENTOR AVE, MENTOR, OH 44060, (440)953-1000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO REPAIR UNDER NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS HAD EXCEEDED THE WARRANTY MILEAGE LIMIT AND THERE WOULD BE NO ASSISTANCE PROVIDED IN REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING, THE VEHICLE BEGAN TO SHAKE AND VIBRATE WITH THE CHECK ENGINE LIGHT ILLUMINATED BEFORE GOING INTO LIMP MODE AND STALLING. THE VEHICLE WAS TOWED TO THE DEALER SOUTH HILLS KIA LOCATED AT 3644 WASHINGTON RD, MCMURRAY, PA 15317 WHO REPLACED THE SPARK PLUGS BUT THE ENGINE CONTINUED TO STALL. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 118,000.

DURING A COMMUTE TO WORKSITE THE CAR WAS DRIVING NORMALLY FOR THE FIRST 10 MILES. NO SOUNDS, NO DASH LIGHTS ILLUMINATED. NO SIGNAL THAT ANYTHING WAS WRONG. AS I DROVE NORMALLY THROUGH THE ROUTE, I ENTERED THE HIGHWAY AND ACCELERATED TO NEARLY 65 MPH. AFTER A MOMENT OR SO OF DRIVING THE CAR SUDDENLY FELT AS IF THE ENGINE HAD NO POWER. I PULLED MY FOOT OFF THE GAS, THEN I CHECKED THE DASH LIGHTS, I MADE SURE THE VEHICLE WAS IN THE PROPER AUTOMATICS MODE AND NOT MANUAL (IT FELT LIKE IT WAS THROWN INTO NEUTRAL OR A LOWER GEAR), I ALSO VERIFIED CRUISE CONTROL WAS OFF. EVERYTHING SEEMED FINE. I PRESSED THE GAS TO ACCELERATE BACK UP TO SPEED AND THE CAR BEGAN SHAKING VERY VIGOROUSLY. THEN THE ENGINE LIGHT CAME ON. BECAUSE I WAS NOT IN A SAFE AREA TO STOP, I TRIED TO COAST TO THE NEAREST EXIT. I IMAGINE I WAS COASTING AND ACCELERATING INTERMITTENTLY (FOR ONLY A FEW SECONDS AT A TIME) FOR ANYWHERE FROM ONE-HALF TO TWO MILES BEFORE THE NEXT EXIT. IT IS HARD TO GUESS THE DISTANCE BECAUSE IT WAS DARK DURING THE INCIDENT. ONCE I MADE IT TO THE EXIT, THE ENGINE WAS NO LONGER PROVIDING POWER AT ALL - MEANING I WOULD PRESS THE GAS AND NOTHING WOULD HAPPEN. THE CAR WOULD NOT MOVE, THE ENGINE WOULD NOT EVEN REV. I CALLED A TOW TRUCK AND HAD IT TOWED TO THE DEALERSHIP. THE DEALER SAID THAT BECAUSE THE CAR DID NOT HAVE A CODE OF P1326 THAT THE ISSUE WAS NOT COVERED UNDER KIA'S EXTENDED ENGINE WARRANTY. I AM TRYING TO FIGHT FOR THEM TO HONOR THE WARRANTY. NO LUCK SO FAR. THEY QUOTED A $7500 REPAIR. CAR IS PERFECTLY MAINTAINED. I JUST PUT NEW SPARK PLUS AND A NEW SERPENTINE BELT ON 9 WEEKS AGO (AT THE KIA DEALERSHIP OF COURSE- ONLY PLACE I DO MAINTENANCE AT).

I HAVE A CLICKING SOUND IN THE STEERING WHEEL. AUTO MECHANIC STATED IT WAS AN ISSUE WITH THE BUSHING OF THE STEERING COLUMN AND IT NEEDED TO BE REPLACED. HE MENTIONED THAT HE THOUGHT THERE WAS A RECALL FOR THIS. IT JUST STARTED OUT OF NOWHERE. THERE HAS BEEN NO INCIDENTS OR WRECKS TO CAUSE IT. IS THERE A RECALL TO HAVE THIS REPLACED?

MY CAR STARTED MAKING A SLIGHT KNOCKING SOUND ON THE MORNING OF 1/21/21 ON KEMP BLVD WHICH IS JUST A CITY STREET AND WITHIN LESS THAN A MILE, IT STOPPED RUNNING AND HAD ME ON THE SIDE OF THE ROAD FOR ABOUT 15 MINUTES. I WAS ONLY ABOUT 2 STREETS FROM MY HOUSE, I GOT IT TO START AND GOT IT BACK HOME BUT THEN IMMEDIATELY TURNED IT OFF AND IT HAS BEEN PARKED THERE SINCE. I HAD A MECHANIC LOOK AT IT AND WAS NOTIFIED THAT IT WAS FAILURE OF THE ROD BEARING AND THAT I WOULD NEED A NEW ENGINE

FIRST MY CAR HAS 80,000 MILES AND I DO ALL HIS REGULAR SERVICES ON TIME. I OWN THIS CAR 5 YEARS AGO,I DO EVEN EXTEND THE WARRANTY AT THE TIME OF PURCHASE BUT I NEVER USE IT BECAUSE THE CAR WAS GIVING ME NO PROBLEMS AT ALL. TODAY I WAS DRIVING TO THE STORE USING THE FREEWAY AND AFTER 10 MINUTES THAT I LEAVE MY HOUSE I STARTED HEARING A NOISE COMING FROM THE FRONT OF THE CAR THE ENGINE AND INCREASES LITTLE BY LITTLE.I JUST TAKE THE CLOSEST EXIT AND PULL OVER BECAUSE THE NOISE WAS TOO MUCH FOR CONTINUE DRIVING.I JUST PARKED MY CAR ON DAVIS STREET IN SAN LEANDRO AND I TRY TO CALL SOMEONE TO HELP ME ..I DECIDE NO TO DRIVE MY CAR BACK HOME I JUST TOWED TO MY HOME. I'M SO UPSET BECAUSE THE CAR IT'S PRETTY MUCH LOW MILES TO GIVE THAT KIND OF PROBLEMS ..THANK YOU

DRIVING AT APPROXIMATELY 60MPH ON EXPRESSWAY, GAVE A LITTLE MORE GAS TO PASS SOMEONE AND ENGINE STALLED WHILE SWITCHING LANES AT HIGH SPEED. INFORMED BY KIA DEALERSHIP THAT THERE WAS A FAILURE OF THE CONNECTING ROD BEARING/S.

STARTING MAKING A NOISE IN SHUT OFF

CAR SMELLS LIKE IT IS CONSTANTLY LEAKING OIL. THE SMELL IS VERY NOTICEABLE. I WILL BE TAKING IT IN ON 1/8/2021

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40-50 MPH, THE HOOD INADVERTENTLY OPENED AND CRACKED THE FRONT WINDSHIELD. THERE WERE NO REPORTED INJURIES. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 116,564.

2013 KIA OPTIMA IN AUGUST 2019 STARTING STALLING OUT AND WOULDN'T START. THEN MY ENGINE STARTING KNOCKING. MY CAR WOULD STILL START BUT WOULD ONLY GO 20-30 MPH WHILE MAKE KNOCKING ENGINE NOISES. TOOK MY KIA OPTIMA TO THE KIA DEALERSHIP. THEY REPLACED THE ENGINE DUE TO RECALL. BUT DIDN'T REPLACE THE STARTER, AFTER I GOT MY CAR BACK MY STARTER WENT OUT COMPLETELY! MY CAR WON'T START. DEC 2020 TOOK MY KIA TO KIA DEALERSHIP. THEY TOLD ME IT WAS MY STARTER. I HAVE TO PAY $800 FOR STARTER REPLACEMENT. I TOLD THEM I HAD THE EXTENDED WARRANTY FOR THE ENGINE RECALL. FOUND OUT KIA REPLACED 5 OUT 7 STARTERS WHEN THEY REPLACED THE ENGINE DUE TO RECALL. BUT THEY WON'T REPLACE MY STARTER BECAUSE IT'S BEEN OVER A YEAR FROM THE ENGINE REPLACEMENT. I TOLD THEM MY CARS BEEN PARKED THE ENTIRE YEAR 2020 DUE TO COVID AND I THOUGHT I JUST NEEDED A BATTERY. I BOUGHT A BATTERY BUT MY CAR STILL WOULD START. I KNOW MY STARTER WAS DAMAGED DUE TO MY ENGINE AND OIL LEAK DUE TO RECALL & KIA SHOULD REPLACE THE STARTER UNDER THE ENGINE WARRANTY FOR THE RECALL. MY CARS STILL AT THE DEALERSHIP AND I DON'T HAVE $800 TO FIX THE STARTER. MY STEERING WHEEL WAS SHAKING AND MAKING NOISES, I PAID KIA TO FIX IT 2020 NOW I FOUND THERE'S A CUFF LINK RECALL AND KIA WILL REIMBURSE ME. I KEEP HAVING TROUBLE WITH 2013 KIA OPTIMA! I WILL NEVER BUY A KIA AGAIN! BUYER BEWARE!

MY STEERING WHEEL WOULD SHAKE, MOVE UP AND DOWN, MAKE CLICKING AND KNOCKING NOISES AS I AM DRIVING. WHEN I HIT A SPEED BUMP THE NOISES GET WORSE IN MY STEERING WHEEL AND THE SHAKING AND MOVING GETS WORSE. TOOK MY CAR TO KIA DEALERSHIP THEY FIXED IT & I PAID AROUND $80. NOW I FOUND THERE'S A RECALL ON THE CUFFLINKS IN THE STEERING WHEEL. KIA KNEW ABOUT THIS PROBLEM AND DIDN'T NOTIFY ME & CHARGED ME TO FIX IT. THE ONLY REASON I FOUND OUT ABOUT IT WAS MY CAR WOULDN'T START AND I HAD MY CAR TOWED TO KIA & ASKED ABOUT OTHER RECALLS. I HAD MY ENGINE REPLACED DUE TO RECALL & I HAVE EXTENDED WARRANTY ON THE ENGINE REPLACEMENT. BUT KIA DOESN'T WANT TO REPLACE MY STARTER. SOUND FAMILIAR? KIA DID THE SAME THING TO ME WITH MY STEERING WHEEL, THEY MADE ME PAY TO FIX THE STEERING WHEEL AND NOW SAY I CAN GET REIMBURSED AND THERE'S A RECALL. NOW THEY WANT ME TO PAY FOR THE STARTER BUT MY ENGINE HAD A RECALL WHICH REPLACED THE STARTER AND BATTERY. KIA REPLACED 5 OUT 7 BATTERIES WHEN THEY REPLACED THE RECALLED ENGINES. I WILL TRY TO GET REIMBURSED FROM KIA FOR THE STEERING WHEEL REPAIRS NOW THAT I FOUND OUT THERE'S A RECALL ON THE SHAKING STEERING WHEEL. BUT I COULDN'T FIND THE RECALL ONLINE ANYWHERE? I BOUGHT MY KIA IN 2019 AND I'VE HAD PROBLEMS EVER SINCE I BOUGHT IT! KIA WANTS ME TO PAY FOR IT OUT OF POCKET AND THEN THEY TELL ME IT'S A RECALL LATER ON SO I CAN GET REIMBURSED!

DRIVING THE CAR AFTER MULTIPLE CHANGES AND RECHARGING OF ALTERNATOR AFTER ENGINE RECALL. OVER THE COURSE OF 3 MONTHS, THE CAR HAS STOPPED IN THE MIDDLE OF THE ROAD TWICE AFTER DISPLAYING ALL DASHBOARD LIGHTS AND THEN SHUTTING DOWN. THIS IS THE SECOND TIME, I AM GETTING THE ELECTRICAL SYSTEM ON THIS CAR SERVICED.

CAR STARTED VIBRATING AND MAKING A KNOCKING NOISE COMING FROM THE ENGINE WHILE BEGINNING DRIVE ON THE HIGHWAY. THE KNOCKING GOT WORSE AND THE ENGINE STALLED SHORTLY AFTERWARDS. PULLED OVER ON HIGHWAY SHOULDER AND SMELLED BURNT OIL AFTER CAR STOPPED. CHECKED OIL LEVELS AND TEMPERATURE WERE WITHIN ACCEPTABLE RANGES. ENGINE APPEARED TO BE SIEZED AFTER ATTEMPTING TO TURN ON THE VEHICLE AGAIN. CAR HAD TO BE TOWED AWAY FROM HIGHWAY.

MY CAR IS TICKING AND BATTERY KEEPS GOING DEAD IT CUT OFF ON THE HIGHWAY HAD TO HAVE IT TOWED HOME

THE VEHICLE'S ENGINE STALLED & SHUT OFF WITHOUT WARNING, WHILE I WAS DRIVING IN TRAFFIC. IT GAVE ZERO PRIOR WARNING, THERE WERE NO WARNING LIGHTS, NO SPUTTERING, NO INDICATION OF AN ISSUE. AT THE TIME, IT HAD A QUARTER TANK OF GAS (AT LEAST THE GAUGE SAID SO). AAA FILLED THE TANK AND WE RESTARTED THE VEHICLE, WITHOUT ISSUE. I TOOK IT TO THE DEALERSHIP OUT OF CONCERN IT MAY HAPPEN AGAIN (ON THE FREEWAY WHERE IT COULD CAUSE AN ACCIDENT), AND THEY SAID IT'S A FAULTY TURBO CHARGER CAUSING A "LOSS OF POWER." GIVEN THERE WERE NO ISSUES WHILE DRIVING IT TO THE DEALERSHIP, I'M NOT SURE I AGREE WITH THE "LOSS OF POWER." BUT REGARDLESS, IF THE TURBO IS BAD, IT'S AMONG THOUSANDS OF OTHER 2013 KIA OPTIMAS WITH TURBO & ENGINE ISSUES THAT ARE ALL WAY TOO SIMILAR TO BE COINCIDENCE. THE DEALERSHIP WANTS ALMOST 4K TO REPLACE IT, WITHOUT ANY GUARANTEE IT'LL ACTUALLY FIX THE ENGINE STALLING ISSUE.

I LEFT WORK ONE NIGHT AND STARTED FINE AND WAS DRIVING NORMAL FOR ABOUT 10-15 MILES THEN EVERY SINGLE LIGHT CAME ON THE DASH BOARD THEN COULDN'T ACCELERATE ANYMORE! IT DROPPED IN LIKE 15MPH INCREMENTS UNTIL IT FINALLY ROLLED TO A STOP! I CUT THE CAR OFF AND EVER SINCE IT CUT OFF IT HASN'T CUT BACK ON SINCE ME AND COUSIN LOOKED AND SEEN NO OBVIOUS PROBLEMS BUT THINK THE MOTOR LOCKED UP COMPLETELY!

WHEN I WAS DRIVING ALL THE LIGHTS CAME ON ON THE DASHBOARD AND I COULDN'T ACCELERATE AT ALL THEN IT CUT OFF AND HAVEN'T BEEN ABLE TO JUMP IT OFF OR ANYTHING! WE'VE LOOKED TO SEE IF WE COULD FIND OUT WHY BUT IT'S JUST DIED AND I THINK THE MOTOR LOCKED UP!

IT STARTED WITH THE HEAD LIGHTS GOING OUT THEN SHORTLY AFTER THAT WAS FIXED THE CAR WOULD SHUDDER START. THE CLOCK WOULD SHOW 000 AS IF THE CAR WAS BRAND NEW AND NEEDED THE TIME PLACED ON THE CLOCK THE SAME THING WAS HAPPENING TO THE SPEEDOMETER. THEN THE CAR JUST WOULDN'T NOT START AT ALL. THE LIGHTS WOULD COME ON IT WOULD ALSO CLICK BUT NOT TURN OVER. WE TRIED JUMPING THE CAR THAT WORKED FOR A WHILE BUT NOW THE NO START IS STARING TO BE CONSISTENT.

SUDDENLY THE BRAKES WERE APPLIED TO THE CAR ON THE ROAD WHILE DRIVING AT 55 MPH ON A HIGHWAY. IF THERE WERE ANY CARS BEHIND ME, I WOULD HAVE GOTTEN REAR ENDED, AT A VERY HIGH SPEED, POTENTIALLY RESULTING IN SEVERE INJURY. I WAS NOT ABLE TO DRIVE THE CAR ANYTHING MORE THAN 5MPH DUE TO THE BREAK CONSTANTLY BEING APPLIED TO THE CAR RESULTING IN ME NOT BEING ABLE TO MERGE ACROSS THE HIGHWAY SAFELY TO THE SIDE. THE CAR GAVE THE "CHECK BRAKE" ALERT ALONG WITH "HYBRID SYSTEM FAILURE". THE KIA DEALERSHIP IN FREMONT, CALIFORNIA DIAGNOSED THE ISSUE. ATTACHED IS THE DIAGNOSIS REPORT. THERE WAS A BRAKE FLUID LEAK INSIDE THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU), POSSIBLY RESULTING IN AN ELECTRICAL SHORT. THAT IS EXACTLY SAME ISSUE AS KIA RECALL 20V519000 ISSUED IN AUGUST 2020. IF THE HECU SHORT CIRCUITS, THERE IS AN INCREASED RISK OF AN ENGINE COMPARTMENT FIRE. KIA NEEDS TO ADD THIS VIN TO THE RECALL. IT'S SAME YEAR MODEL AS RECALL. DEALER ADVISED TO REPLACE A PART 58620-4U301. KIA SHALL PROMPTLY ADDRESS THIS ISSUE. GREATLY APPRECIATE IT.

CAR SMELLED LIKE GAS WHEN AIR WAS ON AND EVEN WITH AIR OFF. FIXED MARCH 2019 AND I BELIEVE I SEE A RECALL FOR IT NOW. WE PAID A PRETTY PENNY TO GET FIXED. MY PAINT ON MY CAR IS COMING OFF EVERYWHERE LIKE BAD NAIL POLISH. IT IS PEELING OFF AND CONTINUES TO HAPPEN IN NEW PARTS OF THE CAR. I'M TRYING TO GET THIS FIXED NOW WITH KIA. THIS STARTED HAPPENING AROUND WINDSHIELD FIRST ABOUT A YEAR AND HALF AGO AND THEN THE TRUNK LAST FALL AND NOW MY DOOR AND OTHER AREAS IN THE LAST FEW MONTHS.

FIRST I HAD TO REPLACE MY TRANSMISSION THEN I STARTED GETTING A WARNING MESSAGE STATING HYBRID SYSTEM WARNING SAFETY. FOLLOWED BY CHECK BRAKES WARNING. THIS OCCURED WHILE I WAS AT A STOP LIGHT.THE BREAKS COMPLETELY GO OUT AND BEGIN TO MAKE A LOUD GRINDING SOUND. ONCE I SHUT THE CAR OFF FIR ABOUT 30-60 MINUTES THE LIGHT GOES OUT UNTIL THE NEXT OCCURANCE. PRIOR TO LOSING ALL BREAK CONTROL THE CAR IS FINE. THIS PERSISTED TO A POINT THAT I CANNOT DRIIVE THE VEHICLE. THE DEALERSHIP FINALLY DIAGNOSED THE ISSUE AS A HYDRAULIC PROBLEM AND COULD BE FIXED FOR $2700. THIS IS A KIA MANUFACTURING ISSUE AND KIA SHOULD BE RESPONSIBLE TO FIX IT. I DID SUBMIT A COMPLAINT TO KIA CONSUMER AFFAIRS TO NO AVAIL. PLEASE HELP WITH THIS ISSUE OR PUT THIS ON A RECALL LIST. THIS IS A SAFETY HAZARD.

THERE IS A LOUD KNOCKING NOISE WHEN PLACED IN GEAR, THE KNOCK IS NOT HEARD WHILE IN PARK. BECAUSE NO SENSOR HAS GONE OFF, THE REPAIR TECH SAID THERE IS NOTHING HE CAN DO. I DO HAVE A THE MOTOR THAT WAS RECALLED, AND IT WAS REPLACED

I WAS GOING DOWN A ROAD IN MY TOWN LPGA IN DAYTONA BEACH, WHEN ALL OF A SUDDEN I HEARD THIS WEIRD SOUND THEN MY ACCELERATING STOPPED EVEN THOUGH I HAD MY FOOT ON THE GAS. THE CAR ENGINE WOULD NOT ACCELERATE EVEN THOUGH I HAD MY FOOT ON THE GAS IT FINALLY SLOWED DOWN WHERE I CAME TO A COMPLETE STOP GOT TO THE SIDE OF THE ROAD AND ALL OF MY ENGINE SENSOR LIGHTS CAME ON AND MY CAR ENGINE WILL NOT ROLL OVER OR EVEN START MY BATTERY JUST TURNS ON. IT'S AS IF IT'S JUST STOPPED WORKING COMPLETELY NO ONE HAS GIVEN ME A ANSWER THE TOW DRIVER IS THE ONE WHO TOLD ME THAT KIA OPTIMAS WERE HAVING RECALL ISSUES ON THEY'RE CARS WITH EXACT PROBLEMS LIKE MINE. I LOVE MY OPTIMA I TAKE REALLY GOOD CARE OF IT SO IT REALLY HURTS THAT THERE ISN'T MUCH I CAN DO ABOUT MY CAR.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHCILE STALLED AND FAILED TO RESTART. THERE WAS FUEL LEAKING FROM VEHICLE. THERE WAS ABNORMAL ODOR OF FUEL DETECTED. THE VEHICLE WAS TAKEN TO KIA OF ORANGE PARK (6373 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 758-2612) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING MAKING A LEFT OR RIGHT TURN, A CLICKING SOUND OCCURRED COMING FROM THE STEERING WHEEL. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE DROVE OVER A BUMP IN THE ROADWAY, THERE WAS A RATTLING SOUND COMING FROM THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED HERB CHAMBERS KIA OF BURLINGTON (93 CAMBRIDGE ST, MA-3A, BURLINGTON, MA 01803) AND INFORMED THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE CONTACT STATED THAT THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE REPAIRED DUE TO THE REPAIR AND DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

ON DEC 5, 2020. I WAS DRIVING ON 78 WEST WHEN SUDDENLY MY 2013 KIA OPTIMA EX BEGIN TO DECREASE IN SPEED.WITHIN 5 MINUTES I HAD TO PULL OVER WHERE MY CAR JUST TURNED OFF. DEC 12, 2020 I WAS TOLD THAT MY ENGINE WASN'T TURNING OVER AND THE MOTOR WAS GONE. JUST LIKE THAT. I WAS VERY CONFUSED AND DISAPPOINTED AS I DIDN'T DO ANYTHING FOR THIS TO HAPPEN.

WHILE DRIVING, THERE WAS PLAY IN THE STEERING WHEEL CAUSING THE STEERING WHEEL TO FEEL LOOSE WHILE DRIVING OVER BUMPY ROADS. THERE WAS ALSO A CLICKING SOUND COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT RESPONDING PROPERLY TO THE MOVEMENT OF THE STEERING WHEEL. PLASTIC STEERING COUPLE NEEDED TO BE REPLACED AT THE COST OF THE PART AND 3 LABOR HOURS.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS PLAY IN THE STEERING WHEEL CAUSING THE STEERING WHEEL TO FEEL LOOSE WHILE DRIVING OVER BUMPY ROADS. THERE WAS ALSO A CLICKING SOUND COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT RESPONDING PROPERLY TO THE MOVEMENT OF THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDNENT MECHANIC WHO WAS NOT ABLE TO DUPLICATE THE ISSUE WITHOUT REFERRING THE VEHICLE TO THE DEALER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED SINCE THERE WAS NO RECALL AND THE WARRANTY HAD EXPIRED. THEY ALSO SAID THE ISSUE MIGHT BE WITH A COUPLING PIN IN THE STEERING SYSTEM. THE DEALER KIA OF HUNTINGTON (1720 E. JERICHO TURNPIKE, HUNTINGTON STATION, NY 11743, (631) 546-0200) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000.

I WAS COMING OF THE FREEWAY WHEN ALL OF A SUDDEN MY CAR JUST TURNED ITSELF OFF. LUCKILY I WAS ABLE TO MANAGE TO PULL OVER TO THE SIDE QUICKLY ENOUGH TO AVOID ANY COLLISION. I TRIED TO CHANGE THE STARTER BECAUSE I WAS TOLD THAT WAS BAD. IT HASN'T BEEN ABLE TO START UP AGAIN SINCE IT FIRST STOPPED ON ME.

ALITTLE OVER 2 YEARS AGO I STARTED NOTICING PAINT PEELING OFF THE PILLARS ON THE SIDES OF MY WINDSHIELD, IT STARTED WITH A SMALL SPOT AND CONTINUED TO GET WORSE. I HAVE ALWAYS GOTTEN MY CAR SERVICED AT A KIA DEALERSHIP AND HAD WARRANTIES ON MY CAR SO I MENTIONED IT NUMEROUS TIMES AND EVERYTIME I WAS TOLD THAT PAINT WASN'T COVERED AND THAT "THEY HAD NEVER SEEN PAINT PEELING LIKE THAT " ON ANY OTHER SNOW PEARL WHITE KIAS. THE PAINT CONTINUED TO PEEL OFF, THE WIND WOULD BLOW HUGE PIECES OFF. NOW IT HAS STARTED ON MY HOOD, THE PASSENGER SIDE OF MY CAR AND THE TRUNK! ITS ALREADY SHOWING SIGNS OF RUST. THE WORST PART IS I BROUGHT MY CAR IN AGAIN AND ASKED WHAT THE HELL WAS GOING ON?! THE TECHNICIAN ASSURED ME THEY HAD NEVER SEEN THAT, AND WHILE I WAS SITTING THERE 2 OTHER SNOW WHITE PEARL KIAS PULL IN AND THEY HAVE PAINT PEELING IN THE SAME SPOTS! THATS WHEN I DECIDED TO DO SOME RESEARCH AND SAW THAT THIS IS HAPPENING ALL OVER THE COUNTRY MAINLY TO KIAS WITH THE SNOW WHITE PEARL COLOR. ALL I WANT IS FOR KIA TO REPAINT MY CAR. I PAID ALOT OF MONEY FOR IT AND I ABSOLUTELY LOVE MY CAR BUT IT LOOKS LIKE IT IS 20 YEARS OLD WITH THE PAINT FLYING OFF OF IT AND ITS STARTING TO RUST!!! THIS IS MY 2ND KIA I HAVE PURCHASED AND I LOVE THEM, BUT I AM EXTREMLY PISSED OFF AND DISAPPOINTED THAT I HAVE BEEN FIGHTING FOR OVER 2 YEARS ABOUT THIS AND NOTHING HAS BEEN DONE. OBVIOUSLY THERE WAS SOME SORT OF MANUFACTURING DEFECT WHEN THESE CARS WERE PAINTED IN THE FACTORY BECAUSE THERE IS NO OTHER EXPLANATION FOR WHY THERE ARE THOUSANDS OF SNOW PEARL WHITE KIAS WITH THE PAINT PEELING OFF IN THE SAME EXACT SPOTS. I ALSO BOUGHT MY CAR NEW SO I KNOW THAT IT HAS BEEN TAKEN CARE OF THE ENTIRE TIME. I JUST WANT MY CAR PAINTED BEFORE ITS ALL RUSTED ESPECIALLY SINCE I PAID $30,000 FOR THE CAR.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE WAS DECELERATING INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BEARING AND ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 17V224000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND ATTEMPTING TO DRIVE, THE VEHICLE HESITATED WITH THE CHECK ENGINE WARNING LIGHT FLASHING. ADDITIONALLY, THE FAILURE RECURRED WHILE DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD A DEFECTIVE KNOCK SENSOR THAT NEEDED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 166,000.

THE CAR MADE A LOUD NOISE AN THE STRINGL LOCK

I WENT TO START MY CAR WHICH WAS ON AUGUST 24, 2020 AND IT WAS MAKING A VERY VERY LOUD NOISE I COULDN'T MOVE IT SO I HAD IT TOWED OVER TO A MECHANIC WHO DISCOVERED THAT THE ENGINE IN FACT HAS BEEN BLOWN ARE THE BLOCK HAS BEEN BLOWN SO THE ENGINE IS NO GOOD AND NEEDS TO BE REPLACED I AM WAY AND THERE WAS NO WARNING ON MY VEHICLE AND WITH ALSO NO NOTIFICATION OF OIL WAS LOW OR NO OIL IN MY CAR WHATSOEVER THERE WAS A METAL SHAVINGS IN THE OIL PAN THE MECHANIC DISCOVERED AND IT THERE'S NO LEAKS IN THE CAR AT ALL AND SO NOW I PAY PAYMENTS FOR A CAR AND SOMEBODY ELSE TO TAKE ME AROUND TO WORK EVERY DAY FOR MONTHS ON MONTHS ANDPAYMENTS FOR A CAR THAT SITS IN MY DRIVEWAY BROKEN DOWN AND THE DEALERSHIP HERE KIA WILL NOT THEY FIX MY CAR THEY REFUSE TO BECAUSE OF A DISAGREEMENT PRIOR TO THIS I AM ON ANYTHING ABOUT MY CAR THEY WILL NOT DO I AM ACTUALLY THE ONE WHO DISCOVERED THERE WAS A RECALL IN THE VEHICLE SINCE FEBRUARY AND NOBODY HAS TOLD ME AND EVERYBODY HAS FAILED TO MENTION THIS OR CONTACT ME

CAR HAS A BAD GAS FUME SMELL THAT COMES THROUGH THE VENT WHEN DRIVING CHECK ENGINE LIGHT CAME ON MOTOR HAS A LOUD TAPPING NOISE AND BURNS GAS QUICK

I WAS SITTING IN MY CAR AND IT CAUGHT ON FIRE UNDER THE HOOD,THE FIRE DEPARTMENT THINKS IT WAS SOMETHING ELECTRICAL. IT WAS IN PARK WHILE I WAS DROPPING SOMEONE OFF WHO WAS GETTING OUT OF MY CAR

WHILE DRIVING ON A ROAD WITH MY LITTLE COUSIN. ALL MY FUNCTION LIGHTS CAME ON AND AND MY CAR BEGAN TO STALL AND SLOW DOWN SO STARTED TO PRESS ON THE GAS FOR ACCELERATION A BLOCK DOWN THE WAY WE STARTED SMELLING SMOKE I PANICKED TRYING TO GET OVER AND RAN UP ON THE CURVE AND CAME OFF IT PULLED TO A SAFE SPOT AND ME AND MY COUSIN BOTH EXIT THE VEHICLE QUICKLY WHEN WE GOT OUT MY IT WAS SMOKING REALLY BAD MY COUSIN NOTICED THAT IT WAS ON FIRE UNDERNEATH THE CAR SO I LOOKED AND IT WAS ON FIRE SOMETHING FELL TO THE GROUND ON FIRE UNDERNEATH THE CAR.

2 DAYS AGO I LEFT WORK AND MY ENGINE STARTED KNOCKING. I DIDN'T MAKE IT OUT OF THE PARKING LOT. I TOOK IT TO MY MECHANIC WHO SAID I NEEDED A NEW MOTOR. THERE WERE NO WARNING SIGNS BEFORE THIS. I HAVEN'T NOTICED ANY OTHER NOISE AND NO WARNING LIGHTS.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT A WARNING LIGHT INDICATING THAT THE HYDRAULIC ASSEMBLY POWER UNIT NEEDED TO BE SERVICED. THE CONTACT TOOK THE VEHICLE TO KIA OF CERRITOS (18201 STUDEBAKER RD, CERRITOS, CA 90703; (562) 860-2424) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS 97,125.

ALL THE PAINT ON THE OUTSIDE OF MY 2013 KIA OPTIMA IS BUBBLING AND PEELING OFF THE CHROME ON MY WHEELS IS CHIPPING AND COMING OFF

KIA KIRBY VENTURA HAS REMOVED (2) OR MORE ACTIVE DANGEROUS RECALLS FROM VIN# OF THE VEHICLE THAT IS UNFORTUNATELY IN MY NANE. RECALL 1, STEERING WHEEL MDPS UNIT. I HAVE A LETTER NOTIFICATION DATED APRIL 24 2017 NO RECALL#. PLUS RECALL 18V363000 AIR BAG CONTROL UNIT THAT SHOULD APPLY BUT NEVER RECEIVED RECALL NOTICE. RECALL#17V224 ENGINE STALL/FREEZE ISSUE I HAVE RECALL NOTIFICE PLUS A NOTICE FROM THE UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA ABT SPECIFIC RECALL THAT DOES EFFECT CAR. I MADE 2 ATTEMPTS AT KIA KIRBY VENTURA LAST YEAR, BEFORE COVID19, TO GET ENGINE RECALL FIXED CAR WAS EXPERIENCING SYMPTOMS AS DESCRIBED ALMOST CASUED SERIOUS ACCIDENTS ON FREEWAY. I WAS DENIED BY SERVICE MANAGER DAVID BODJANAC SINCE DEALERSHIP, DURING 2ND VISIT TO HAVE ENGINE RECALL FIXED, KIA KIRBY VENTURA REMOVED RECALL FROM VIN# ASKED ME WHERE DID I GET RECALL NOTICE FROM? ENGINE ISSUE NOT FIXED. FAST FORWARD TO TODAY, THURS 10/15/20 EARLY EVENING IM COMING UP TO CORNER ENGINE STALLED TWICE AS I WAS SLOWING DOWN APPROCHING, TURNING. LUCKILY I WAS DRIVING AT SLOWER RATE OF SPEED. COMING OUT OF TURN CAR ULTIMATLY MADE INTO MY PARKING LOT W/OUT CRASHING LUCKILY NO ONE WAS OUT WALKING. ENGINE CAR FROZE. LUCKILY IN FRONT OF PARKING SPACE, MANAGED TO FORCE CAR IN PARKING SPOT. NOW DISPUTING W/KIA KIRBY VENTURA, SM DAVID BODJANAC, WHO DENIED ENGINE RECALL OR ANY RECALL. KIA KIRBY VENTURA SERVICE W/UNDOUBTEDLY TELL ME ISSUE W/CAR HAS NOTHING TO DO W/ANY RECALLS. HAD I BEEN ON FWY WHICH I DRIVE ON 2, 3 TIMES A DAY OR BEEN DRIVING AT HIGHER RATE OF SPEED ON STREET AS I WAS I WOULD HAVE BEEN KILLED. KIRBY KIA VENTURA SAID THEY W/GIVE 0 FOR CAR NOT RUNNING DUE TO RECALL BUT STILL IN GOOD CONDITION FULLY LOADED. IF CAR RUNNING THEY MITE GIVE ME $5500-$6000MAX..PER KB NOT RUNNING CARS VALUE $6923- $8852 IN FAIR CONDITION /MECHANICAL ISSUES & $7851-$9790 IN GOOD CONDITION.

THREE TIMES- TODAY 10/18/2020 MY CAR IS NOT LEAKING OIL BUT BURNING OIL. DANGEROUSLY LOW I HAVE TO KEEP CHECKING. NO OIL ON THE GROUND. I SMELL OR A LIGHT TO SERVICE OIL COMES ON. FIRST TIME 6/10/2020 - 2ND TIME 10/1/2020 TODAY 10/18/2020 THERE IS STILL OIL BUT VERY LOW, 2QTS WERE PUT IN ON 10/1/2020 . THE ENGINE IS BURNING OIL. I HAVE NEW SPARK PLUGS MAYBE LESS THAN A YEAR.

TURNER KIA DIAGNOSIS MY VEHICLE OF OVERHEATING CONDITION REVEALED COMBUSTION GASSES GETTING INTO COOLANT. INTERNAL ISSUE ALLOWING COMBUSTION PRESSURE TO GET INTO COOLING SYSTEM WHICH IS HAMPERING COOLING EFFICIENCY AS WELL AS CAUSING AREACTION OFF COOLANT. WHEN I DROVE THE CAR HALF WAY ON THE HIGHWAY IT STARTED TO SMOKE AFTER I JUST GOT IT BACK FROM TURNER KIA AFTER FIXING WHAT THEY SAID WAS THE PROBLEM AFTER THAT I TOOK IT BACK TO TURNER KIA AND THEY DIAGNOSIS IT AS NEEDING A NEW ENGINE.

EXCESSIVE ENGINE OIL CONSUMPTION. THE ENGINE USES 1 FULL QUART OF OIL EACH 500 MILES. IT IS A POLLUTION ISSUE AS WELL AS AN ENGINE ISSUES. CAR ONLY HAS 113,000 MILES. I CALLED KIA AND THE DEALER REPAIR DEPT. SAID THE RECALLS FOR ENGINE FAILURE ONLY COVERS BEARING WEAR AND NOT EXCESSIVE OIL CONSUMPTION. PLEASE HELP ME.

I HAD BEEN HOME FROM WORK FOR ABOUT AN HOUR, GOT IN MY CAR TO GO RUN SOME ERRANDS, STARTED IT, AND IT HAD A KNOCKING NOISE COMING FROM THE ENGINE. I IMMEDIATELY SHUT IT OFF AND HAD IT TOWED TO THE DEALERSHIP THE NEXT DAY.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE HORN WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE CONTACT CONTACTED TAYLOR KIA OF LIMA LOCATED AT 2100 N CABLE RD, LIMA, OH 45805, (567) 712-6604) WHO WERE UNABLE TO RETRIEVE A DIAGNOSTIC FAULT CODE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

PAINT IS FLAKING AND EXPOSING BARE METAL ON HOOD AND ALONG WINDSHIELD UPRIGHTS

I WAS DRIVING AND ALL LIGHTS CAME ON IN THE CAR THEN IT STOP DRIVING, AT FIRST I WAS TOLD IT WAS THE STARTER BUT THEN WAS TOLD THE ENGINE WAS THE PROBLEM DUE TO THE STARTER NOT FIXING THE PROBLEM.

THE MOTORS ON ALL MY WINDOWS WENT OUT AND MY STEERING WHEEL WHEEL SHAKES AND RATTLES REALLY BAD, IT'S CONCERNING

THE PAINT IS PEELING IN SEVERAL AREAS ON THE HOOD, AROUND THE FRONT WINDOW AND ABOVE THE DOORS.

I WAS DRIVING MY VEHICLE ON THE STREET WHEN I BEGAN TO SEE WHITE SMOKE CLOUDS COMING FROM MY EXHAUST. I IMMEDIATELY TOOK THE CAR HOME, WAS NEARLY HIT ON THE WAY HOME (LOW POWER TO VEHICLE) AND MADE AN APPOINTMENT AT KIA. I HAD APPROXIMATELY 120000 MILES ON THE CAR. HAD ENGINE AND TURBO CHARGER REPLACED AT 74000 MILES. TOOK CAR TO KIA CLAIMS THE TURBO CHARGER IS OUT AGAIN. THIS YEAR HAS A LOT OF PROBLEMS AS IT IS. I DO NOT RECOMMEND KIA...

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 20 MPH AND MAKING A RIGHT TURN, HE HEARD AN ABNORMAL POPPING SOUND PRIOR TO THE AIR BAG WARNING LIGHT ILLUMINATING. UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE HORN HAD POPPED OUT OF PLACE AND WAS RAISED INSIDE OF THE STEERING WHEEL WHICH MADE THE HORN DEFECTIVE. DESPITE THE FAILURE, THE CONTACT DROVE THE VEHICLE HIS RESIDENCE. THE CONTACT CALLED SOUTH SHORE KIA (1128 SUNRISE HWY, COPIAGUE, NY 11726) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000. THE VIN WAS NOT AVAILABLE.

THE PEARL WHITE PAINT BEGAN PEELING OFF IN LARGE SHEETS AND IS NOT RELATED TO A ROCK CHIP.

I STOPPED IN A PARKING SPACE AND SHIFTED INTO PARK AND TURNED OFF THE CAR. WHEN I STEPPED OUT OF THE CAR IT STARTED ROLLING. I JUMPED BACK ON THE CAR AND STEPPED ON THE BRAKE. THE LEVER WAS IN PARK BUT THE TRANSMISSION WAS IN DRIVE OR NEUTRAL. I COULD HAVE BEEN RUN OVER. THE LINKAGE THAT CONNECTS THE SHIFT LEVER TO THE TRANSMISSION BROKE. THE CAR HAS LESS THAN 64,000 MILES ON IT. THIS COULD BE DANGEROUS IF A CHILD WAS BEHIND THE PARKED CAR. I HAD THE CAR TOWED TO THE KIA DEALER. THE PART WAS LESS THAN A DOLLAR BUT THE LABOR WAS ALMOST $300.

I WAS DRIVING ON A MAIN ROAD ABOUT 50 MILES AN HOUR WHEN CAR LOST ABILITY TO ACCELERATE, LIGHTS AND EVERYTHING WERE STILL ON. I WAS ABLE TO COAST TO A SIDE STREET TO PULL OVER AND PARK THE CAR. I SHUT IT OFF AND THEN WHEN I TRIED TO RESTART IT BLACK SMOKE WITH AN ELECTRICAL TYPE SMELL CAME FROM UNDER THE HOOD. KIA DEALERSHIP SAID MOTOR WAS SEIZED AND REPLACED IT UNDER A RECALL. THEN THEY SAID IT NEEDED FUEL PUMP AND BATTERY (WHICH BATTERY WAS ONLY 6 MONTHS OLD), SO I HAD BOTH REPLACED. I DROVE FOR 2 DAYS AND HAD TROUBLE STARTING THE CAR SO I TOOK BACK TO DEALERSHIP. THEY SAID IT NEEDED A STARTER AND AN ELECTRICAL ASSESSMENT FOR A SHORT, AS STARTER BEGAN SMOKING WITH THE VEHICLE NOT EVEN RUNNING. NOW THEY ARE SAYING IT NEEDS A NEW JUNCTION BOX/FUSE BOX OVER $2900 AND MAY HAVE BEEN RELATED TO OTHER PROBLEMS BUT NOT COVERED AND I WILL HAVE TO PAY. I HAVE ALREADY PAID $900+ DOLLARS FOR FUEL PUMP, I EXCHANGED THE BATTERY WHERE I ORIGINALLY BOUGHT IT, AND $493 FOR STARTER. I DONT UNDERSTAND WHY THE JUNCTION BOX WOULD RANDOMLY FAIL OR SHORT AND NEED REPLACEMENT, UNLESS IT WAS PART OF THE ORIGINAL BLACK SMOKE ELECTRICAL SMELL THAT HAPPENED WHEN ENGINE SEIZED IN THE FIRST PLACE.

WAS DRIVING AND MY CAR TURNED OFF ON ME RANDOMLY ? ALWAYS AM CONSISTENT WITH OIL CHANGES EVERY 3000 MILES AND ALWAYS MAKE SURE MY TAKE IS FULL WITH GOOD GAS I'VE ALSO HAD TO REPLACE THE GAS LINE ONCE ALREADY ,, MECHANIC SAID I MIGHT HAVE TO REPLACE MY FUEL TANK BECAUSE SOMETHING WITH CAR NOT GETTING ENOUGH GAS OR SO , I'VE ALSO SEE LEAKS LOOKS LIKE GAS

I WAS DRIVING DOWN THE ROAD DOING ABOUT 45 WHEN I HEARD A SMALL POP & ALL MY DASH LIGHTS CAME ON & I LOST EVERYTHING. CAR CLICKS WHEN TRYING TO RESTART BUT DOES NOT START. OIL LIGHT, BATTERY LIGHT, EPS LIGHT & CHECK ENGINE LIGHT STAY ON NOW. I WAS TOLD THERE IS A RECALL ON THESE CARS AND WOULD LIKE TO GET IT FIXED ASAP AS IT'S MY ONLY TRANSPORTATION.

2013 KIA OPTIMA [XXX] WAS TOWED TO SOUTHERN KIA LYNNHAVEN OF VIRGINA BEACH. VIRGINIA FOR A ENGINE FAILURE RECALL SC147 , UPON INSPECTION KIA DEALER REFUSES TO REPLACE ENGINE STARTER AS SUBSEQUENT FAILURE SAYING THAT STARTER IS NOT OEM PART BUT AFTERMARKET WHICH CONTRADICTS SERVICE BULLETIN SC147 AND WARRANTY BULLETIN SC 147 WHERE ON PAGE 7 STATES ANY SUBSEQUENT DAMAGE PARTICULARLY STARTER SHOULD BE COVERED UNDER WARRANTY OR GOODWILL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WE WERE TRAVELING AT AROUND 55-60 MILES AN HOUR AND WERE T-BONES BY A CHEVY AVALANCHE ON THE PASSENGER SIDE OF THE VEHICLE. I WAS IN THE FRONT PASSENGER SEAT AND MY HUSBAND SWERVED SO THE TRUCK LUCKILY STARTED AT MY DOOR AND COMPLETELY RIPPED AND SMASHED IN THE BACK PASSENGER DOOR AND BACK/ TRUNK OF OUR OPTIMA. BACK WHEEL IS COMPLETELY TURNED OUT. HIT SO HARD IT COMPLETELY TURNED US IN 2 CIRCLES AND BUSTED MY FRONT LICENSE PLATE AND IT HIT ABSOLUTELY NOTHING. I BUSTED MY HEAD OPEN AND RECEIVED 3 STAPLES AND KNEE SHOVED IN DASH BUT NOT 1 AIR BAG IN THIS VEHICLE DEPLOYED!! I HAVE ALWAYS OWNED A KIA!! I WILL NO LONGER PURCHASE A KIA BECAUSE I DO NOT FEEL SAFE!!

MY CAR IS GETTING A P2562 CODE WHICH IS FOR THE TURBOCHARGER BOOST CONTROL POSITION SENSOR. I'M HAVING A SIGNIFICANT DECREASE IN ENGINE POWER AND FUEL ECONOMY.

FLEXIBLE STEERING COUPLING FAILED. POORLY DESIGNED RUBBER COUPLING DISINTEGRATES AT LESS THAN 80K MILES. THIS CREATES ONE INCH OR MORE OF PLAY IN THE STEERING WHEEL AND MAKES A LOUD CLUNKING NOISE.

STARTED VEHICLE UP AND IT STARTED SMOKING VERY BADLY. TOOK IT TO KIA DEALER. THEY SAID IT NEEDED A NEW MOTOR . PRICE 9400.00. AND IT WAS NOT UNDER ANY WARRENTY.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING A LONG DISTANCE ON THE HIGHWAY AND THE VEHICLE SLOWED DOWN ON ITS OWN AS ALL THE WARNING LIGHTS FLICKERED. THE CONTACT MENTIONED THAT HE SAW SMOKE AND FIRE THROUGH THE REAR VIEW MIRROR. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND EXITED THE VEHICLE. THE CONTACT STATED IT WAS DIFFICULT TO EXIT THE VEHICLE SINCE ALL ELECTRICAL FUNCTIONS FAILED. THE ENTIRE FRONT OF THE VEHICLE WAS QUICKLY ENGULFED IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES. IT WAS UNKNOWN IF A POLICE OR FIRE REPORT FILED. THE FIRE DEPARTMENT INFORMED THE CONTACT THERE WAS A ELECTRICAL FAILURE WITHIN THE ENGINE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET AND CONTACT WAS UNAWARE IF THE VEHICLE HAD BEEN DECLARED TOTALED BY HIS INSURANCE. THE FAILURE MILEAGE WAS 84,800.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT 65 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STARTED LOSING MOTIVE POWER WITHOUT WARNING. THE CONTACT IMMEDIATELY ACTIVATED THE HAZARD LIGHTS AND PULLED OFF TO THE SIDE OF THE HIGHWAY. THE CONTACT WAITED A FEW MINUTES BEFORE RESUMING NORMAL DRIVING. THE CONTACT CALLED MORITZ KIA HURST (110 NE LOOP 820, HURST, TX 76053) WHERE SHE WAS INFORMED TO BRING THE VEHICLE IN FOR INSPECTION. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 175,592.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 40 MPH, SHE HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE DRIVER STATED THAT THE OIL LEVEL WARNING LIGHT AND ANOTHER UNKNOWN WARNING LIGHT WERE ILLUMINATED. THE CONTACT STATED HE ARRIVED AND PUSHED THE VEHICLE TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 143,000.

THE CARS ENGINE LIGHT HAS BEEN ON FOR OVER A YEAR. THE ENGINE IS CONSTANTLY BURNING OIL EVEN THOUGH OIL CHANGES ARE DONE EVERY 2000 TO 3000 MILES. THE VEHICLE ENGINE SOUNDS LOUDER EVERY MONTH. THE CAR PASSED TWO RECALL TESTS AT A KIA DEALERSHIP, ONE FOR WHICH I PAID OUT OF POCKET. I WAS TOLD THE ENGINE IS BURNING OIL BY MY MECHINIC AND THERE SHOULD BE A RECALL ON MY CAR. THE KIA DEALERSHIP CANNOT EXPLAIN TO ME WHY MY CAR IS PASSING THE RECALL EVEN THOUGH IT'S OBVIOUS THE CAR HAS HAD AN ENGINE PROBLEM SINCE I BOUGHT IT. THERE IS A DISTINCTIVE KNOCKING SOUND COMING FROM THE ENGINE AND YOU CAN HEAR THE ENGINE HICCUP WHILE THE CAR IS TURNED ON, AS IF WERE ABOUT TO BRAKE DOWN.

MY BRAKES ON MY 2013 KIA OPTIMA HAVE A DEFECT WHEN TURN ON CAR THE SWITCH GEAR CHANGES TO P R D AND ANY GEAR WITHOUT ME PUTTING MY FOOT ON THE BRAKE TO PUT THE SWITCH GEAR IN PLACE AND IT SMELLS LIKE A GASOLINE SMELL WHEN I DRIVE MY CAR I DON'T KNOW IF THAT'S A BRAKE FLUID LEAK ARE WHAT BUT I WAS JUST NOTIFIED THAT ON CONSUMERS AFFAIRS KIA HAS A RECALL ON YEAR 2013 TO 2015 KIA CARS AND HYUNDAI CARS. SOME CARS HAVE BEEN CATCHING ON FIRE. KIA RECALL LINK HTTPS://ABCNEWS.GO.COM/US/WIRESTORY/HYUNDAI-KIA-RECALL-VEHICLES-LEAKS-FIRES-72793532 AND ON CONSUMERS AFFAIRS KIA RECALL BRAKE FLUID LEAK CARS ON FIRE LINK HTTPS://WWW.CONSUMERAFFAIRS.COM/NEWS/HYUNDAI-KIA-RECALLS-NEARLY-600000-CARS-OVER-DEFECT-THAT-CAN-CAUSE-VEHICLES-TO-CATCH-FIRE-090420.HTML

9/5/2020 ROUGHLY 10:00 AM ENTERING THE ONRAMP TO GET ON I10 WEST. CAR LOST ACCELERATION, NEVER REACHED 40 MPH, THIS HAS HAPPENED MULTIPLE TIMES BEFORE, TOOK FOOT OFF GAS, ATTEMPTED TO ACCELERATE, CAR LOST ALL POWER AND TURNED OFF. I WAS ABLE TO PULL ONTO RIGHT SHOULDER AND PARK VEHICLE. CAR WAS TOWED TO MY HOME. I CALLED ALL STAR KIA IN SAN BERNADINO CA, UNABLE TO ASSESS VEHICLE FOR 7 - 10 DAYS. CALLED PALM SPRINGS KIA MULTIPLE TIMES ON EXTENDED HOLD. WHEN WE CONNECTED, I WAS INFORMED THAT MY VEHICLE WOULDNT BE LOOKED AT UNTIL 9/18/2020.

WHEN TURNING, THE WHEEL CLICKS AND THUDS SIDEWAYS AS IF LOOSE. THE STEERING COUPLER SEEMS TO BE THE CULPRIT.

I NOTICED THE PROBLEM WHILE DRIVING ROUGHLY 65 MPH. MY VEHICLE PRETTY MUCH WENT INTO LIMP MODE. I WAS ONLY ABLE TO TRAVEL AT A CERTAIN TOP SPEED. OVER HEATING THEN BECAME A VERY DRASTIC ISSUE. I LOOKED ON THE NHSTA WEBSITE FOR ANY KNOWN RECALLS THERE WERE SOME FOR MY YEAR AND MODEL BUT MINE WASN'T LISTED? I CALLED A FAMILY MECHANIC AND DESCRIBED IN MORE GREATER DETAIL ABOUT MY ISSUE FROM START TO FINISH, HE ADVISED ME NOT TO DRIVE THE VEHICLE THAT IT WAS DISPLAYING THE EXACT QUALITIES AS THE LISTED RECALL AND I SHOULD CALL KIA MOTOR COMPANY TO HAVE THE LOOK INTO MY CLASS OF VEHICLES FURTHER. LONG STORY SHORT I WAS BASICALLY LEFT HOMELESS IN A CITY AND STATE PRETTY MUCH BEAT ON THE WHOLE IDEA OF EVERY GETTING MY CAR BACK AT THE TIME OF THE INCIDENT IT DROPPED BELOW 28 DEGREES OUTSIDE. I WAS APPROXIMATELY 200 MILES FROM HOME. BECAUSE OF THIS CORPORATIONS NEGLIGENCE. I LOST MORE THAN A GOOD NIGHT SLEEP I HAD TO START BACK OVER AGAIN AND I'M UNFORTUNATELY AN ONLY CHILD WITH NO PARENTS SO IT WAS VERY MIND BOGGLING.. I MADE REPEATED ATTEMPTS TO COME TO SOME SORT OF AGREEMENT WITH KIA TO NO AVAIL. SOME ONE WENT SO FAR AS TO STEAL A SAFE OUT OF MY VEHICLE. WHICH I HAD PROFESSIONALLY INSTALLED AND VANDALIZED THE INSIDE OF MY CAR BEYOND REPAIR. THANKS KIA, FOR VICTIMIZING ME TO MAKE YOUR MILLIONS.

PEELING PAINT. ESPECIALLY ON THE SIDE OF FRONT WINDOW. SMALL PATCHES ELSEWHERE. TURBOS AT TIMES FAILED

FROM THE BEGINNING THIS CAR JOURNEY HAS BEEN COMPLETELY DEVASTATING ON ME I BOUGHT A CAR FOR COLLEGE RIGHT BEFORE GRADUATING HIGH SCHOOL DURING COVID SAVED UP $5000 TO PURCHASE THIS VEHICLE I WENT TO VINTON AUTO SALES IN ROANOKE VIRGINIA THE MAN APPROACHES ME I TELL HIM WHAT CAR I LIKE WE TEST DRIVE IT THEN I'M LIKE WELL I'LL COME BACK TOMORROW WITH MY FINAL DECISION HE WAS LIKE BASICALLY FORCING ME TO BUY THE CAR THAT DAY PROMISING A 3 MONTH WARRANTY I MEAN LET'S BE REAL WHO GOES TO DEALERSHIP AND BUYS A CAR WITHOUT DOING RESEARCH UNLESS THERE'S A WARRANTY INVOLVED ON IT SO 3 WEEKS INTO MY HAVING THE CAR I DECIDED TO MAKE A TRIP TO MARYLAND FROM VIRGINIA TO SEE HIM FOR MY GRADUATION I'M ON A ONE WAY HIGHWAY CLOSE TO ALMOST HARRISON BURG MY CAR JUST STOPS BEING ABLE TO ACCELERATE AND THE ENGINE LIGHT STARTS FLASHING MEANWHILE THERE'S ON COMING TRAFFIC BEHIND ME AND TRACTOR TRAILERS GOING 80+ MPH I WAS FINALLY ABLE TO PULL OVER AFTER ALMOST DYING I CALL MY DEALERSHIP THE GUY HANGS UP ON ME IN THE MOST RUDEST WAY TELLING ME IT'S NOT HIS PROBLEM ANYMORE THERE'S NOT A WARRANTY I NEED TO FIX IT MY SELF IN THE MOST RUDEST WAY WHILE I'M STRANDED ON A ONE HIGHWAY ALONE WITH A BROKEN CAR 2 HOURS FROM HOME SO I END UP PAYING $500 TOW BACK TAKE IT TO A MECHANIC HE FIXES IT I PICK IT UP ON THE WAY HOME FROM PICKING IT UP IT MISFIRED AGAIN ON A HIGHWAY I ENGINE LIGHT FLASHING UNABLE TO ACCELERATE BUT LUCKILY ABLE TO MAKE IT TO A GAS STATION MIND YOU I PAID THE GUY $500 TO REPLACE THE KNOCK SENSOR HE SAID WAS MESSED UP I TOW IT BACK TO THE MECHANIC HE TELLS ME TODAY HE CAN'T DO NOTHING IT'S THE ENGINE SO I'M OUT OF A CAR OUT OF COLLEGE AND OUT OF THOUSANDS OF DOLLARS DUE TO THE CAR THIS IS MY LAST RESORT I DON'T KNOW WHAT ELSE TO DO I'M SUPPOSED TO BE A COLLEGE STUDENT THIS FALL BUT I CAN'T BE DUE TO THIS SHADY DEALERSHIP WHO RUINED MY LIFE I HAVE A 2013 KIA OPTIMA TO BE EXACT

SOMETIMES UPON STARTING MY CAR IT JUST SPUTTERS AND SPUTTERS AND SPUTTERS FOR SEVERAL MINUTES LIKE IT'S NOT GONNA START THEN IT KICKS IN AND STARTS BUT I AM CONCERNED THAT ONE OF THESE TIMES IT'S NOT GONNA END UP STARTING AND I WILL BE STRANDED SOMEWHERE. IT HAS BEEN HAPPENING OFF AND ON PERIODICALLY FOR THE LAST FIVE MONTHS

WHEN ISTART MY VEHICLE, SOMETIMES THE RADIO DOES NOT COME ON, SO I HAVE TO PULL THE FUSE AND PLACE IT BACK IN. ALSO, I CANNOT EXCEL PAST 40MPH, OTHERWISE IT STALLS. THE DEALERSHIP STATED I NEEDED A NEW ENGINE. I WAS STRANDED IN WYOMING, SO I HAD TO LEASE A NEW KIA. I STILL OWE ON MY 2013 OPTIMA, WHICH IS NOT DRIVABLE. I DID NOT WANT A NEW VEHICLE. I'M VERY FRUSTRATED.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 116,000.

I HAVE A KIA 2013 OPTIMUM SXL, YESTERDAY AUG 30 MY KIA OUT OF NOWHERE CHECK ENGINE LIGHT CAME ON THEN IT PROCEEDS TO STOP ON THE FREEWAY IN TRAFFIC!! WHILE I'M GOING 65 NOW IT WON'T START AT ALL THE CHECK ENGINE LIGHT COME ON BUT MY ENGINE KNOCKS AND THEN CUTS OFF. YES I DID HAVE OIL IN MY CAR IN FACT IT'S ON THE FULL LINE SO I DON'T UNDERSTAND WATS GOING ON THE ENGINE KNOCKING REALLY HARD NOT LEAKS ON MY CAR AT ALL EVEN WHEN I APPLY PRESSURE TO ACCELERATE IT STAYS ON 0 THEN ENGINE KNOCKS AGIN AND THEN BACK OFF I TRIED 3 TIMES AND HAD TO ENDE UP PUSHING MY CAR OUT OF TRAFFIC

THE AIR BAG LIGHT IS ON AND HORN AND STEERING WHEEL BUTTONS DON'T WORK

HELLO I RECENTLY WAS FILLING UP MY VEHICLE AND IT FLOODED OF GASOLINE.. I CAN'T SEEM TO FILL MY TANK UP FULLY AND HAVE THE PUMP STOP ITSELF IT OVER FLOWS AND POURS ALL THE GASOLINE THIS IS EXTREMELY DANGEROUS.. AND I DID SEE THAT THERE IS A RECALL FOR DUE TOO THE FUEL AREA. IS THIS FIXABLE THROUGH THIS RECALL? THANK YOU

MY AIR BAG LIGHT WILL NOT GO OUT, SO I TOOK CAR TO MECHANIC AND HE REPLACED CLOCK SPRING AND AIR BAG LIGHT STILL ON. SO LOOKED UP RECALLS FOR KIA 2013 AND I SEE AIR BAG DEFAULT AND I CALLED KIA AND WAS TOLD EVEN THAT WAS A PROBLEM FOR SOME KIA 2013 MY CAR IS NOT INCLUDED BECAUSE OF MY VIN. I WENT BACK TO MECHANIC AND HE STATED THAT IT WAS AN AIR BAG ISSUE WITH KIA AND SHOULD BE TAKEN CARE OF BECAUSE IT IS SAME ISSUE THEY RECALLED KIA OPTIMA 2013 REGARDLESS OF VIN IT IS WITHIN THE YEAR OF RECALL.

CAR SHUT OFF WHILE ON THE HIGHWAY CAUSING ME TO BREAKDOWN IN A TUNNEL WITH NO BREAK DOWN LANE, CAR WILL NO LONGER START. DEALERSHIP SAID THE RECALL FOR THE MOTOR WAS OK ON MY VECHILE BUT I KEEP UP WITH MAINTENANCE

I WAS DRIVING THEN THE CAR SHUTOFF ALMOST CAUSING AN ACCIDENT. IT STATED HYBRID SYSTEM WARNING DO NOT DRIVE. THE CAR WILL NOT START AND GETS A FEW GAUGE LIGHTS.

SO FROM THE START I BOUGHT THE CAR $5000 CASH FROM A DEALERSHIP WHO PROMISED A 3 MONTH WARRANTY 3 WEEKS INTO HAVING THE CAR I DECIDED TO TAKE A ROAD TRIP FOR MY GRADUATION PARTY FROM HIGH SCHOOL I'M ABOUT 2 HOURS OUT FROM MY CITY GOING DOWN THE HIGHWAY CAR JUST STOPS ACCELERATING AND FLASHING A ENGINE LIGHT WHILE I'M ON A ONE WAY HIGHWAY TRACTOR TRAILERS AND CARS ARE GOING 80MPH BEHIND MEANWHILE MY CAR CAN'T ACCELERATE LUCKILY I WAS ABLE TO PULL OVER WITHOUT LOSING MY LIFE SO I CALL THE DEALERSHIP AND HE HANGS UP AND SAYS THERE'S NOTHING HE CAN DO THERE'S NO WARRANTY AT ALL AND I'M JUST IN SHOCK I'M STRANDED ON THE HIGHWAY WITH NO ONE NEAR ME THAT I KNOW SO I END UP PAYING THE TOW TRUCK $600 TO GO BACK TO MY CITY TAKE THE CAR TO MECHANIC HE SAYS IT'S THE KNOCK SENSOR HE ' FIXED' IT ON THE WAY HOME FROM PICKING IT UP FROM THE MECHANIC I WAS DRIVING ON THE HIGHWAY AGAIN THE CAR DOES THE SAME EXACT THING BUT THIS TIME IT WAS WORSE BECAUSE CARS WAS RIGHT BEHIND ME ALMOST HIT ME AND SWERVED AND ALMOST TOOK THERE OWN LIFE AND MY CAR JUST WON'T ACCELERATE ANYMORE AND SOUNDS HORRIBLE KNOCKING SOUND WHILE CARS ARE COMING STRAIGHT BEHIND ME I PULLED OVER EVENTUALLY GOT IT TOWED BACK TO THE MECHANIC AFTER PAYING HIM HE SAYS HE'S STILL TRYING TO FIX IT I HONESTLY JUST WANT TO BE SAFE IN MY CAR THAT WAS SUPPOSED TO GET ME TO COLLEGE NOW IM OUT OF A CAR AND COLLEGE FUNDS DUE TO FIXING THE CAR AND CAN'T EVEN GO DUE TO LACK OF SAFETY ON VEHICLE IT WAS VERY TRAUMATIZING AND IMPACTING ON MY LIFE .

MY CAR QUITS WHILE DRIVING. WARNING LIGHTS FLASH OFTEN ON DASHBOARD EVEN AFTER

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOSIE WHEN STARTED. THE CONTACT STATED THAT THE KEY WAS IN HER HAND AND THE CAR WAS OFF BUT STILL WAS HEARING THE NOISE. WHEN SHE OPENED THE HOOD TO DISCONNECT THE BATTERY AND WALK AWAY WITH THE KEYS IN HER HAND, THERE WAS A LOUD POP AND SMOKE STARTED TO COME FROM THE ENGINE. THE FIRE DEPARTMENT ARRIVED AND INFORMED THE CONTACT THAT IT LOOKED LIKE THE ABS BRAKE MODULE CAUGHT FIRE AND THEY EXTINGUISHED THE SMOKE. A POLICE AND FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SERRA KIA (12304 30 MILE RD, WASHINGTON, MI 48095) AND WAS DIAGNOSED THAT THE ABS BRAKE MODULE AND HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED YET DUE TO PART NEEDED TO BE ORDER. THE CONTACT STATED THAT THE VEHICLE WAS UNDER AN INVESTIGATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

TL* THE CONTACT'S WIFE OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE HIS GRAND-DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED TO OPERATE AS NEEDED. THE CONTACT WAS UNAWARE IF ANY WARNING LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT'S GRAND-DAUGHTER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE POWER STEERING. THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

MY 2013 KIA OPTIMA STARTED MAKING A TICKING NOISE AT IDLE AND THE ENGINE LIGHT CAME ON. I TOOK IT INTO MY DEALERSHIP, AFTER THEY GOT ME FOR ABOUT $800 FOR ODDS AND ENDS, THEY SAID MY TIMING NEEDS INSPECTED. I SAID DO IT. THEN LATER GOT A CALL FROM THE SERVICE ADVISOR SAYING "NEVERMIND, MY CERTIFIED TECH DOESN'T THINK IT NEEDS CHECKED". CERTIFIED TECH? SO, A ASC CERTIFIED TECH HASN'T BEEN WORKING ON AND DIAGNOSING MY CAR UNTIL NOW? I LEFT THE DEALERSHIP WITH THE SAME TICK AND THE ENGINE LIGHT STILL ON. I ALSO HAVE PROOF OF "DEFERRED SERVICE" BY THE SERVICE ADVISOR, FOR TIMING INSPECTION. I WAS ALSO TOLD ON THE PHONE THE WHOLE ENGINE SHOULD BE PULLED APART TO REALLY DIAGNOSE THE ISSUE. WHAT?

I WAS RIDING DOWN THE ROAD CAR JUST STOPPED AFTER STOPPED TRY TO CRANK AGAIN WOULDN'T CRANK WHEN IT DID CRANK IT HAD NO POWER SPUTTERED

WHILE GOING 70 MPH DOWN THE INTERSTATE MY ENGINE SHUT OFF WITHOUT WARNING THANKFULLY I GOT IT PULLED OVER TO THE SIDE OF THE ROAD. IT STARTED BACK UP AND MADE IT THE SHORT DISTANCE TO MY HOUSE THIS IS THE SECOND TIME IN A WEEK IT HAS DONE THIS.

EVEN THOUGH KIA SUGGESTS OIL CHANGE INTERVALS OF 7500 I'VE BEEN GETTING MINE CHANGED EVERY 3000 MILES. I STILL HAD 100 MILES TO GO AND I NOTICED MY CAR WAS RUNNING A LITTLE ROUGH AND THEIR WAS A CHANGE IN ITS PERFORMANCE. I CHECKED MY ENGINE OIL AS A PRECAUTION AND THE DIP STICK BARELY SHOWED ANY OIL ON THE TIP. THIS PROBLEM STARTED AFTER I TOOK MY KIA IN FOR A RECALL, THEY UPDATED SOME SORT OF SOFTWARE AND A SOME HOSE THAT WAS RECALLED FOR DETERIORATION. THERE ARE NO LEAKS, NEVER HAD ANY AND NOW MY CAR IS BURNING 4 QUARTS OF OIL BETWEEN OIL CHANGE INTERVALS OF JUS 3000. I'VE SEEN MANY COMPLAINTS ON FORUMS BY OWNERS WHO ARE HAVING THE SAME ISSUE. .

II HAVE PAINT PEELING AND FALLING OFF AT A RAPID RATE AND THE CAR ONLY HAS 77000 MILES IT IS GARAGE KEPT AND DETAILED TWICE A YEAR I FEEL IT NEED ATTENTION FROM KIA AS THIS IS NOT NORMAL THEY WILL NOT COVER IT AND IT APPEARS THIS IS AN ONGOING PROBLEM FOR THIS YEAR KIA

I HAVE A 2013 KIA OPTIMA WITH PEARL WHITE PAINT. CONSISTENT WITH WIDESPREAD REPORTS OF RAPID PAINT PEELING AND DELAMINATION OF THIS PARTICULAR PAINT COLOR, I TOO AM EXPERIENCING THE SAME. ALSO CONSISTENT WITH WIDESPREAD REPORTING, THE PRIMARY AREAS ARE ALONG THE PILLARS AROUND THE WINDSHIELD (LONG VERTICAL STRIPS PEELED DOWN TO THE PRIMER), AND BUBBLING AND PEELING ON THE ENGINE HOOD, THE FRONT GRILL AND THE FRONT BUMPER. THIS HAS HAPPENED VERY QUICKLY, AND IS RAPIDLY WORSENING. I FIRST NOTICED THE PEELING AROUND THE WINDSHIELD ON 5/28/20, AND THE ENGINE HOOD AND BUMPER ON 8/2/20. I HAVE APPROXIMATELY 62,900 MILES ON THE CAR AND IT IS TYPICALLY GARAGED. MY UNDERSTANDING IS THAT THIS WILL CONTINUE TO WORSEN, AND THAT THE ENTIRE VEHICLE WILL NEED TO BE REPAINTED. I FIRMLY BELIEVE THIS IS A DEFECT, AS REPORTED BY OTHERS, WE ARE ALL EXPERIENCING THE SAME ISSUES IN THE SAME MANNER AND LOCATIONS ON THE VEHICLE. THIS SHOULD BE RECALLED AND REPAIRED BY KIA AT NO COST TO ME. THANK YOU.

STEERING WHEEL CLICKS CONSTANTLY WHEN TURNING ANY DIRECTION.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO CONCORD KIA (2199 MERIDIAN PARK BLVD, CONCORD, CA 94520) WHERE THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL. THE VEHICLE WAS REPAIRED UNDER THE UNKNOWN RECALL. THE CONTACT MENTIONED THAT A YEAR LATER THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

HAD OIL CHANGED AND DROVE ABOUT 500 FEET FROM DEALERSHIP WHEN CAR SHUT DOWN IN MIDDLE OF STREET. TRAFFIC WAS HEAVY AND ABOUT TO RUN OVER ME. CARS SLIDING ON BRAKES TO AVOID MY STALLED CAR IN THE STREET. TRIED TO TURN INTO PARKING LOT TO GET OFF STREET BUT IT WAS EXTREMELY HARD TOP STEER. HAD TO SIT THERE IN 100 DEGREE HEAT. FINALLY HAD TO GET OUT OF CAR WHEN IT WAS SAFE AND RUN ACROSS STREET .CALLED STAFF MEMBER FROM DEALERSHIP TO COME AND HELP ME. HE ASSISTED ME IN GETTING CAR BACK INTO PARKING LOT AND SAID ABS HYDRAULIC UNIT NEEDED TO BE REPLACED. QUOTED ME $2341.84 TO REPAIR. I AGREED AND THEY FIXED IT ONLY TO FIND OUT THAT WAS NOT THE PROBLEM AFTER ALL. NOW I AM TOLD I NEED HORNESS WIRING IS BURNED OUT! ANOTHER $2000.00 FOR WIRING. THIS NEED TO BE INVESTIGATED ASAP. IT'S NO WAY WITH ONLY 54000 MILES, THIS SHOULD BE HAPPENING. I NEED SOMEONE TO CONTACT ME OR KIA IN BATON ROUGE, LA LOCATED ON SEIGEN LANE. I HAVE THE PRINT OUT BUT I CANNOT UPLOAD IT. THE CAR HAS BEEN IN THE KIA DEALERSHIP FOR ABOUT A MONTH NOW. I DON'T THINK THEY CAN FIX IT BECAUSE THEY ARE NOT SURE EXACTLY WHAT IS WRONG WITH IT. THIS HAS TO BE SOMETHING THAT IS WRONG THAT KIA HAS NOT DISCOVERED YET. THIS CAR SHOULD BE GOOD FOR MORE THAN 54000 MILES. PLEASE HELP ASAP . THANK YOU.

WHILE DRIVING MY CAR AT AN AVERAGE SPEED, THE CAR SUDDENLY STARTED TO JERK AND WOULD NOT ACCELERATE, THEN NEXT THING I KNOW I HEARD A KNOCKING NOISE IN THE ENGINE.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,191. THE VIN WAS NOT AVAILABLE.

THIS IS MY SECOND COMPLAINT, IT BEEN OVER 6 WEEKS SINCE MY KIA BROKE DOWN BECAUSE OF A RECALL. KIA IS NOT DOING ANYTHING ABOUT IT. I WAS IN CONTACT WITH A LADY BY THE NAME OF [XXX] BUT SHE HAS STOPPED RESPONDING TO MY EMAILS. I DONT KNOW WHAT TO DO I CAN'T GET MY CAR FIXED BY ANYONE EXCEPT KIA AND THEY WON'T DO IT. THE CLOSEST KIA DEALER IS OVER 100 MILE AWAY FROM MY HOME AND THEY WANT ME TO PAY THE TOW EXPENSES.[XXX] DID SAY SHE COULD ATHORIZE A TOW BUT HAS SINCE STOPPED RESPONDING TO ME. I NEED TO GET MY CAR FIXED AND KIA IS NOT DOING SO IN A TIMELY MANNER. I NEED HELP TO GET KIA TO FIX MY CAR AND DONT KNOW WHO TO CONTACT. EVEN CONTACTING DEALERS THEY TELL ME I HAVE TO GO THROUGH KIA INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

CAR TURN OFF IN THE FREEWAY WITH CHECK ENGINE LIGHT ON

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 112,194.

ON MAY 21, 2020, I'D TAKEN MY 2013 KIA OPTIMA EX FOR A SIMPLE OIL CHANGE AT HAWKINSON KIA, MATTESON, IL. THE SERVICE DEPT. TECH CONDUCTED ADD'L INSPECTIONS, AS THEY USUALLY PERFORM, MADE RECOMMENDATIONS, INCLUDING SERPENTINE BELT REPLACEMENT. I'D AGREED TO BELT REPLACEMENT. MY CAMERA DISPLAY WAS WORKING PRIOR TO THIS VISIT. NO REPORT OF ANY CAMERA PROBLEM WAS INDICATED ON THE INSPECTION OR RECOMMENDATION REPORTS OR RECEIPT. AFTERWARDS, MY CAMERA DISPLAY CEASED OPERATION, ONLY DISPLAYING A BLACK BACKGROUND WITH GUIDELINES. SEVERAL TIMES AFTERWARDS, I'D CONTACTED THE SERVICE DEPT. TO COMPLAIN OF THE ISSUE. THEY'D SUGGESTED BRINGING VEHICLE BACK FOR DIAGNOSTIC, WHICH I COMPLIED AND PAID ITS FEE ON JUNE 8, 2020. DEALERSHIP SERVICE DEPT. THEN SAID IT WASN'T AN ISSUE THEY'D CREATED/WASN'T CAUSED BY INSTALLATION OF BELT AND THAT IT RECOMMENDED REPLACEMENT OF HEAD UNIT [RADIO SYSTEM] AND CAMERA AT A COST OF APPROX. $511. I'D COMPLAINED SEVERAL TIMES TO KIA'S CORPORATE CUSTOMER SERVICE BUT DID NOT RECEIVE ANY CONSIDERATION NOR RESOLUTION: ONLY TO BE TOLD MY VEHICLE'S WARRANTY HAS EXPIRED. THE DEALERSHIP SERVICE DEPT. HAD SEVERAL OPPORTUNITIES TO VISUALLY NOTICE ANY CAMERA DEFECT AS IT'S TECH(S) OPERATED MY VEHICLE BY DRIVING IN AND OUT OF ITS SERVICE GARAGE AS THE CAMERA DISPLAY IS ACTIVATED WHEN VEHICLE IS IN REVERSE. SINCE ISSUE WITH THE REAR-VIEW CAMERA WAS A 'KNOWN ISSUE,' AT LEAST ACCORDING TO KIA'S TECHNICAL SERVICE BULLETIN [GRP. ELE, NO. 077] ISSUED IN 2014, THE CAMERA, ETC., SHOULD HAVE BEEN RECALLED AND REPLACED AT KIA'S EXPENSE! I'D DISCOVERED THAT A HOST OF OTHER KIA OWNERS HAD EXPERIENCED AND COMPLAINED OF SIMILAR REAR-VIEW CAMERA ISSUES WHEN I'D CONDUCTED A WEB SEARCH ABOUT THIS DEFECT. THE REAR-VIEW CAMERA IS A SAFETY FEATURE! AND SHOULD ALWAYS WORK PROPERLY! *TR

THE STEERING HAS PLAY IN IT. IT CLICKS. WHEN DRIVING, THE TINIEST BUMP CAUSES A CLANKING, RATTLE THROUGHOUT THE STEERING COLUMN, AND STEERING WHEEL. CAUSES LOSS OF CONTROL AT TIMES. *TR

I WAS DRIVING THE CAR AND SUDDENLY AS I WAS COASTING THROUGH AN INTERSECTION THE CAR STALLED I COASTED TO THE SIDE OF THE ROAD AND STOPPED THEN ATTEMPTED TO START IT AND NOTHING HAPPENED WOULDN'T TURN OVER ALL LIGHT ON DASH WERE ON ,IT NEVER STARTED AFTER THAT THE MECHANIC SAID THE ENGINE SEIZED THEN THE STARTER WENT BAD NOW NEED A NEW ENGINE AND STARTER .KIA IS REFUSING TO HONOR THE ENGINE RECALL BECAUSE OF A SALVAGE TITLE. *TR

ABOUT 3 WEEKS AGO MY 2013 KIA OPTIMA STARTED SMOKING REALLY BAD. CONTACTED KIA THROUGH THERE WEB SITE TO FILE A CLAIM FOR A RECALL ON THE LONG ENGINE BLOCK THAT CAUSES PISTON RINGS TO FAIL. I CONTACTED KIA TWICE THROUGH THERE WEB SITE. WITH NO RESPONSE. I THEN CALLED A DEALER AND THEY TOLD ME I WOULD HAVE TO PAY THE COST FOR TOWING MY VEHICLE TO THEM FOR REPAIR. I THEN CALLED KIA AND THEY ALSO TOLD ME THAT I WOULD HAVE TO PAY THE COST. MY VEHICLE IS NOT OPERATIONAL BECAUSE OF MANUFACTURING MISTAKE. I AM UNDER THE UNDERSTANDING THAT KIA IS TO COVER ALL COST TO FIX ANY RECALLS, BUT THEY ARE TELLING ME I HAVE TO COVER PART OF THE COST. THE CLOSETS KIA DEALER IS 140 MOLES AWAY THEY CLOSED THE ONE THAT I BOUGHT MY KIA FROM. *TR

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE ODOR OF FUEL WAS PRESENT INSIDE THE CABIN OF THE VEHICLE BEFORE SUDDENLY SMOKE AND FLAMES WERE SCENE COMING FROM UNDER THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT, THE OWNER SUSTAINED AN INJURED RIGHT FINGER WHILE ATTEMPTING TO OPEN THE HOOD. NO MEDICAL TREATMENT WAS REQUIRED. THE VEHICLE WAS TOWED AWAY AS IT WAS DESTROYED BY THE FIRE. THE LOCAL DEALER ALM KIA SOUTH (4310 JONESBORO RD. UNION CITY, GA) WAS NOTIFIED OF THE FAILURE AS WELLS THE MANUFACTURER WERE A CASE WAS OPENED. THE CONTACT STATED HE HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM. GASOLINE), HOWEVER, WHEN HE CONTACT THE DEALER HE WAS UNABLE TO SCHEDULE A RECALL REPAIR APPOINTMENT FOR SEVERAL MONTHS. THE FAILURE MILEAGE WAS 137,000.

THE GEARBOX YOKE PLUG DETACHES WHENEVER YOU DRIVE AND HIT A BUMP OR POTHOLE CAUSING THE STEERING WHEEL TO MAKE A NOISE. THE NOISE WORSENS AS YOU DRIVE NO MATTER IF YOU'RE TURNING A CORNER BUT ESPECIALLY WHEN DRIVING OVER ANY TYPE OF ROUGH OR BUMPY ROAD CONDITION. YOU CAN HEAR THE NOISE IN THE STEERING EVEN WHEN YOU'RE STATIONARY AND ARE TURNING THE WHEEL. THERE APPARENTLY IS A RECALL ON THIS SAME COMPONENT FOR EARLIER KIA OPTIMA'S YEARS AND BEYOND, BUT NOT ON THE 2013. *TR

WHILE DRIVING ON THE TURNPIKE THE CAR COMPLETELY SHUT OFF. PRIOR TO SHUTTING OFF, THE BATTERY, OIL AND TRANSMISSION ICON APPEARED ON THE DASHBOARD. THANKFULLY I WAS ABLE TO MERGE OVER INTO THE SIDE LANE SAFELY BECAUSE THE BREAKS ALONG WITH THE STEERING SUDDENLY BECAME DIFFICULT TO CONTROL. AFTER PLACING THE CAR INTO PARK AND REMOVING THE KEYS FROM THE IGNITION, I ATTEMPTED TO RESTART IT. IT STARTED, SO I CONTINUED HEADING HOME. APPROXIMATELY DRIVING ANOTHER 12 MILES, THE SAME THING HAPPENED AGAIN. THE ONLY DIFFERENCE THIS TIME WAS UPON RESTARTING IT, A WEIRD KNOCKING NOISE CAME FROM UNDERNEATH THE HOOD, SO I SHUT THE CAR OFF. I WAITED ABOUT 5 MINUTES TO RESTART IT AND IT STARTED RIGHT UP, SO I CONTINUED HEADING HOME. TODAY, ONCE AGAIN WHILE DRIVING, THE CAR SHUT OFF. SAME KNOCKING, AND DASHBOARD LIGHTS. AFTER WAITING ABOUT 5 MINUTES, I RESTARTED IT, ONLY TO CONTINUOUSLY HEAR A LOUD KNOCKING NOISE AND A VIBRATION COMING FROM UNDER THE HOOD. WHILE ACCELERATING, IT BARELY MOVED AND THE NOISES BECAME LOUDER ALONG WITH THE VIBRATION.THIS TIME THE CAR WAS INCAPABLE OF BEING DRIVEN. I HAD TO GET IT TOWED DIRECTLY TO A KIA DEALERSHIP. GOOD THING MY CAR WAS STILL COVERED WITH EASY CARE OR ELSE I WOULDN'T HAVE BEEN TO GET IT TOWED. I DON'T EVEN KNOW HOW I AM GOING TO BE ABLE TO AFFORD WHATEVER NEEDS REPAIRED. I DID RECEIVE A RECALL NOTICE AND WILL ATTACH IT BELOW. *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE HER SPOUSE WAS DRIVING AT APPROXIMATELY 70 MPH, THE COOLANT AND ENGINE WARNING LIGHTS ILLUMINATED. IN ADDITION, THERE WAS SMOKE COMING FROM THE REAR AND FRONT OF THE VEHICLE. THE SMOKE EXTINGUISHED ONCE THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO START AND WAS MAKING AN ABNORMAL KNOCKING NOISE. THE CONTACT STATED THAT SHE ALSO NOTICED OIL LEAKING IN THE REAR OF THE ENGINE COMPARTMENT. THE CONTACT CONTACTED GUNTHER KIA (1900 S STATE RD 7, FORT LAUDERDALE, FL 33317 (954) 800-2125) AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT AFTER PARKING VEHICLE AFTER RUNNING AN ERRAND, SHE SAW FLAMES COMING FROM THE PASSENGER SIDE OF THE FRONT HOOD FROM THE ENGINE. THE FIRE WAS PUT OUT WITH A FIRE EXTINGUISHER. THERE WERE NO INJURIES AND THERE WAS NO POLICE REPORT FILED. THE CONTACT CALLED HER INSURANCE COMPANY WHO TOWED THE VEHICLE TO A BODY SHOP. THE INSURANCE COMPANY TOTALED THE VEHICLE AFTER CONDUCTING AN EXAMINATION. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE CONTACT RECEIVED A RECALL LETTER THREE WEEKS AFTER THE FIRE NHTSA CAMPAIGN NUMBER : 20V-100000 ( FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 85,000.

I STARTED NOTICING A SOUND COMING FROM STEERING WHEEL SOUNDS LIKE A CLANK OR CLUNCK WHEN I MOVE STEERING WHEEL BACK AND FORTH MOVING OR NOT STILL MAKES SOUND WHEN I HIT BUMPS IN ROAD IT MAKES SOUND IT DOESN'T MATTER IF CAR IS ON OR OFF MOVING OR STILL IT STILL DOES IT , IT'S GOT WORSE THE NOISE IS LOUDER AND HAPPENS MORE TIMES NOW . *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. KIA OF EAST SYRACUSE (6717 MANLIUS CENTER RD, EAST SYRACUSE, NY 13057, (315) 701-5898) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE STEERING WHEEL MAKES A WEAR NOISE, LIKE PARTS ARE GETTING LOOSE WHEN I MOVE THE STEERING WHEEL THE LIGHTEST. IT SOUNDS DANGEROUS AND NOT SAFE AT ALL. IT ALSO SOUNDS WHEN DRIVING NO MATTER THE SURFACE. *TR

THE OIL LIGHT HAS BEEN ON BUT THE OIL HAS BEEN CHANGED AND THEN THE CAR STARTS STALLING AND KIND OF HESITATING WHEN DRIVING.THEN STARTS HAVING TROUBLE STARTING SO GOT IT DIAGNOSED AND IT READ THAT THE CRANK SENSOR SHAFT WAS THE ISSUE. BROUGHT IT TO CLASSIC KIA AND THEY SAID THE BATTERY WAS BAD AND I NEEDED A NEW STARTER. GOT IT TOWED TO A MECHANIC AND PUT A NEW BATTERY IN,SO IT RUNS BUT THE LIGHT IS STILL ON AND THE CAR WILL START TO SMELL LIKE ITS OVER HEATING BUT ON THE DASH STILL READS BETWEEN HOT AND COLD(RIGHT WHERE IT SHOULD) BUT I PULL OVER AND ITS SMOKING. WHEN I POP THE HOOD ITS SMOKING BUT THE FAN IS STILL GOING SO THE ENGINE ISN'T OVER HEATED. CANT CONTINUE TO DRIVE LIKE THIS WITH TWO SMALL CHILDREN AND THE CAR STALLING AND/OR DYING IN THE MIDDLE OF DRIVING!!!! *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE OIL LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD BEGAN TO SPUTTER BEFORE STALLING. A BURNING ODOR WAS ALSO PRESENT COMING FROM THE ENGINE COMPARTMENT AND HOT AIR WOULD BLOW FROM THE VENTS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CLASSIC KIA (3875 EASTEX WAY, BELMONT TX) WHO DIAGNOSED THAT THE BATTERY AND STARTER WAS FAULTY AND NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED BY AN INDEPENDENT MECHANIC. THE STARTER WAS NOT REPLACED. ALSO, OIL WAS LEAKING FROM THE RADIATOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

WHEN I'M DRIVING AT ANY SPEED AND ON ANY SURFACE DRIVING OVER THE SLIGHTEST BUMP THE STEERING WHEEL MAKES A CLANKING SOUND ALSO THE CAR IS PULLING TO THE RIGHT MY FRONT TIRES ARE WEARING OUT ON THE UPPEROUTSIDE OF THE TIRE THE PART OF TIRE THAT TOUCHES THE ROAD. I HAVE LOOKED ON WEB TO SEE IF ANYONE ELSE HAS HAD A ISSUE WITH THIS WHAT I FOUND WAS THAT IT MAY BE THE STEERING COUPLER. IT'S GETTING WORSE I'M AFRAID IT'S NOT GOING TO TURN ONE OF THESE DAYS BECAUSE OF WHAT'S GOING ON. *TR

ON MAY 10, 2020 @7:32 AM I WAS DRIVING HOME FROM WORK AND CAME TO A STOP LIGHT WHEN THE LIGHT TURNED GREEN MY CAR STALLED AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON. I PULLED OVER AND STARTED THE BACK UP AND MADE IT HOME. THE NEXT DAY I DROVE ABOUT 10 MILES AND THE CAR SEEMED FINE BUT AS I GET TO THE STOP LIGHT THE CAR STARTED MAKING A GRINDING SOUND LIKE METAL AND I COULDN'T ACCELERATE SO I PULLED OVER AND THE CAR DIED IN A RESIDENTIAL AREA. THE NEXT MORNING I CALL AAA AND HAD CAR TOWED BACK TO MY HOME. THE NEXT DAY AAA CAME OUT AGAIN AND CHECKED MY BATTERY, STARTER, AND SYSTEM SOMETHING AND THEY WERE ALL WORKING GOOD. I CALLED STEVE SCHMITT KIA ON HALLS FERRY ROAD AND ASKED WAS THERE ANOTHER RECALL ON MY CAR FOR THE ENGINE, THE LADY PAUSED AND THEN SAID "WE DON'T HAVE THE PARTS YET, " SHE THEN SAID HOLD ON AND CAME BACK AND SAID "WE DON'T HAVE ANY RECALLS ON THIS CAR. ON OCTOBER THE 1 , 2019 I TOOK MY CAR TO KIA FOR A RECALL ON MY MOTOR AND LOOKING AT THE RECEIPT THEY REPLACED ELEMENT AIR FILTER, ADJUSTED ALIGNMENT FOUR WHEELS, MOUNT AND BALANCE 2 TIRES, REPLACED CABIN AIR FILTER PLUS A OIL CHANGE WHICH I PAID FOR. MY CAR HAS BEEN SITTING SINCE MAY 13, 2020 . I FREQUENTLY GO OUT AND CHECK IT AND IT STARTS AND I HEAR A KNOCKING SOUND .( ENGINE FAIL) *TR *BF *AS

I HAD MY CAR A WHOLE YEAR BEEN GETTING OIL CHANGES REGULARLY UNTIL MAY 22, 2020 GOT AN OIL CHANGE AND MY CAR STARTED KNOCKING AND CUT OFF ON THE HIGH WAY AND I NEVER EXPERIENCED THIS PROBLEM BEFORE. *TR

2013 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE COMPARTMENT FIRE. *LD THE CONSUMER STATED THE VEHICLE'S ENGINE FAILURE OCCURRED AFTER HAVING THE RECALL NUMBER 5C141 REPAIR COMPLETED. *THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. JS

I WAS DRIVING ON THE HWY APPROX 1306HRS ON MAY19, 2020. I HEARD A POPPED NOISE LIKE A GUN SHOT OR A BLOW OUT TIRE. MY STEERING WHEEL WASN'T WOBBLING SO I LOOKED IN MY REAR MIRROR TO PULL OVER AND SAW BLACK GLASS SLIDING DOWN MY REAR WINDOW . I HEARD AIR COMING FROM MY SUNROOF. I WAS SCARED NERVOUS AND MY ANXIETY WAS ON LEVEL 10. I CALLED SHARONVILLE POLICE NOT KNOWING WHAT TO SAY OR DO . IT WAS RAINING AND I TRIED TO EXIT THE HWY AT THE NEXT EXIT BUT IT WAS CLOSED . I WAS ONLY 10MINS FRI MY HOUSE I DECIDED TO MAKE IT HOME WHERE I FELT SAFE . I WAS SCARED HEARING THE AIR BLOWING IN THE CAR HOPING THE GLASS WOULDN'T FLY IN THE CAR . I WAS A WRECK TRYING TO CONTROL MY VEHICLE . I MADE IT HOME . I WAS SCARED TO LOOK AT THE SUNROOF . WHEN I DID I WAS SHOCKED IT WAS A BIG ROUND HOLE IN THE MIDDLE OF THE SUNROOF . THE GLASS WAS SO THICK AND I DIDN'T THINK A ROCK COULD BREAK IT . THE GLASS WAS SHATTERED AROUND THE BIG WHOLE . I TOOK PICS AND SENT THEM TO STRAIGHT TO GEICO . I NEVER OPENED THE SUNROOF TO SEE IF ANYTHING WAS IN SIDE OF THE SHADE . I FEEL LIKE I SHOULD NOT HAVE TO PAY A 500 DEDUCTIBLE DURING THIS CRISIS THAT I DON'T HAVE . GEICO OR JEFF WYLER KIA CAN NOT TELL ME IF THEY FOUND ANY OBJECT IN MY SUNROOF THAT WOULD HAVE CAUSE THE GLASS TO BREAK. IT'S A THICK PIECE OF GLASS . I'M SCARED TO DRIVE MY CAR . IF I DIDN'T CLOSE THE SHADE BEFORE I LEFT HOME TO GET PREPARED FOR MY SURGERY THE NEXT DAY IT WOULD HAVE SHATTERED IN THE VEHICLE . I'M SCARED TO DRIVE THE CAR . I'M A WRECK . *TR

WE WENT TO START THE VEHICLE AND IT SPUTTERED AND FAILED TO START. ONCE IT FINALLY DID IT WAS "JUMPY" AND THERE WAS A LOT OF BLACKISH SMOKE FROM THE EXHAUST. THE VEHICLE THEN HAD A CHECK ENGINE LIGHT COME ON SO WE GOT THAT TESTED AT AN AUTOMOTIVE STORE WITH AN ERROR CODE OF " P0087 FUEL RAIL/SYSTEM PRESSURE- TOO LOW" I SEE MULTIPLE ARTICLES DISCUSSING RECALLS FOR THIS YEAR AND MODEL, HOWEVER WHEN WE CALLED KIA THEY SAID THERE WAS NO RECALL FOR OUR SPECIFIC VEHICLE FOR THIS ISSUE. WE ARE NOW GOING TO HAVE IT REPAIRED AND PAY OUT OF POCKET.. I FEEL THIS IS UNSAFE, AND NEEDS TO BE ADDRESSED AS THIS COULD HAVE CAUSED A FIRE HAVING GASOLINE LEAK OUT. AS WELL NOW WE ARE GOING TO BE OUT OF POCKET PAYING A LITTLE OVER $1,000. *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,405.

ALL ELECTRICS WORK. ENGINE WILL NOT WORK. STARTER IS NEW. ALTERNATOR IS NEW. BATTERY IS NEW. *TR

I WILL BE DRIVING AND ALL OF THE SUDDEN THE CAR LOSES POWER. I'LL BE GOING 55 IT DROPS INSTANTLY TO 25. THE RPMS STOP WORKING. THIS FIRST HAPPENED ON I81 HIGHWAY MY CAR JUST LOST POWER NOW THIS IS A 3 LINE HIGHWAY. I WAS ALMOST REAR ENDED BY A TRACTOR TRAILER. YOU PUSH THE GAS AND GOES NO FASTER THAN 20/25.THIS HAS BEEN GOING ON FOR SEVERAL YEARS. I'VE REPORTED THIS TIME AND TIME AGAIN. A RECALL CAME OUT AND MY VEHICLE WAS ON IT FOR A NEW ENGINE. WAS TOLD NO BECAUSE MY CHECK ENGINE LATE DIDN'T COME. THIS HAPPEN AT LEAST 5 TIMES ALL REPORTED. NOW KIA REFUSES TO TOW MY CAR TO THE DEALERSHIP. THE MANAGER AT KIA SAID IT'S A CERTIFIED VEHICLE PLUS IT'S A RECALL. NOPE STILL DID NOTHING. IT HAPPENED TO MYSELF , MY HUSBAND AND ALSO WHEN OUR DAUGHTER DROVE IT. IT'S NOT SAFE.. IF MY VEHICLE IS LISTED ON THE RECALL WHY ARE THEY NOT FIXING IT. SHE TYPED IN MY VIN AT OUTTEN KIA AND SHE SAID WOW YOU ARE THE FIRST PERSON THAT HAS AN OPTIMA THAT?S ON RECALL FOR AN ENGINE. I HAVE 13 KIA OPTIMA THAT THEY WILL NOT STAND BY. PLEASE HELP. WHAT CAN I DO? THE LAST TOME IT HAPPENED WAS MARCH OF 2020. IT'S DOCUMENTED AT THE DEALERSHIP EVERY TIME IS WAS DOWN THERE. *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO COURTESY KIA OF BRANDON (9205 E ADAMO DR, TAMPA, FL 33619) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED TO KEEP THE VEHICLE IN A COOL LOCATION TO PREVENT THE FAILURE FROM OCCURRING. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING I-10 MY CAR SUDDENLY LOST POWER AFTER A COMPLETE STOP THERE WAS A SMOKE SMELL, I IMMEDIATELY EXITED THE CAR AND NOTICED A SMALL FIRE HAD STARTED UNDERNEATH THE CAR AND I IMMEDIATELY STARTED TO EXTINGUISH THE FIRE THEN I NOTICED A PUDDLE OF OIL AND A PISTON ROD LAYING IN THE POOL OF OIL. HAD TOED TO A KIA DEALERSHIP IN D`IBERVILLE MS. *TR

TURBO SHUTTING OFF CAUSING VEHICLE TO NOT ACCELERATE

REAR PASSENGER SIDE SEAT BELT BUCKLE WILL NOT LATCH/UNLATCH PROPERLY. WHEN BUCKLING, IT WON'T LATCH WITHOUT JIGGLING AND REINSERTING SEVERAL TIMES. LATCH WON'T ALWAYS RELEASE WHEN UNBUCKLING. VEHICLE IS STATIONARY WHEN ATTEMPTING TO LATCH AND UNLATCH. THE FOG LIGHTS DO NOT FUNCTION AT ALL THE ANTENNA WIRING IS DEFECTIVE. SATALIGHT RADIO WILL NOT PICK UP UNLESS THE BRAKES ARE USED AND THEN FOR JUST A MOMENT THE CONNECTION IS MADE AND THE STATION CAN BE HEARD ALTHOUGH STATICKY AND UNCLEAR. BUT ONLY DOES IT SOMETIMES AND WHEN CAR IS DRIVING AND THE BRAKES ARE APPILED

I HAVE RECENTLY BEEN EXPERIENCING SOME ACCELERATION ISSUES WITH MY 2013 KIA OPTIMA 4CYL 2.4L FL. ABOUT A TWO AND A HALF MONTHS AGO, I WAS DRIVING ON THE FREEWAY AND SWITCHED LANES TO PASS A CAR; AS I BEGAN ACCELERATING MY CAR FELT LIKE SOMEONE JUST PULLED THE PLUG ON IT. I LOST MOST OF MY ABILITY TO ACCELERATE AND IT FELT LIKE NOT ENOUGH FUEL WAS GETTING SUPPLIED TO THE ENGINE. MY CHECK ENGINE LIGHT CAME ON IMMEDIATELY. THE NEXT DAY I TOOK IT TO O'REILLY TO CHECK THE CODE ON MY CAR AND IT CAME BACK WITH P0087, WHICH IS RELATED TO LOW FUEL PRESSURE. LOOKING INTO IT FURTHER ON NHTSA.GOV, I FOUND COMMUNICATIONS ABOUT THIS YEAR, MAKE, AND MODEL THAT STATE THAT THERE IS A POSSIBLE ISSUE WITH THE LOW PRESSURE FUEL LINE AND HOW IT MAY DEVELOP CRACKS OR LEAKS DUE TO EXCESSIVE HEAT IN THE ENGINE. THIS CAN INCREASE THE RISK OF A FIRE STARTING IN THE ENGINE. I ALSO FOUND THAT KIA WAS GOING TO BEGIN NOTIFYING AFFECTED CUSTOMERS BEGINNING ON APRIL 16TH, 2020. I HAVE WAITED THIS OUT TO SEE IF I WOULD GET A RECALL NOTICE, BUT BEING 11 DAYS LATER, I STILL HAVE NOT RECEIVED ANYTHING. I FIRMLY BELIEVE THAT THE ISSUE I AM EXPERIENCING IS DIRECTLY RELATED TO THIS ISSUE WITH THE FUEL LINE. MY CAR STARTS ROUGH, RUNS ROUGH, AND HAS VERY POOR ACCELERATION; ESPECIALLY AT HIGHER RPMS. IT FEELS AS IF MY CAR CHUGS AT TIMES. I HAVE DEALT WITH RECALL ISSUES BEFORE WITH MY VEHICLE (A COMPLETE ENGINE BLOCK REPLACEMENT DUE TO EXCESS METAL SHAVINGS LEFT IN THE ENGINE DURING MANUFACTURING) AND MY CAR DIED ON THE FREEWAY. IT WAS A NIGHTMARE TO EVEN GET THE DEALER TO ADMIT THAT THERE WAS AN ISSUE AND REQUIRED MY CAR DYING A SECOND TIME ON THE FREEWAY AND A TOW THAT I HAD TO PAY FOR TO GET THEM TO DO ANYTHING. IN SHORT, I DO NOT WANT TO HAVE TO GO THROUGH THAT MESS AGAIN TO FIX, WHAT SO FAR APPEARS TO BE (OR WILL BE), A RECALL THAT I SHOULD HAVE BEEN NOTIFIED ABOUT. THANK YOU.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED AND LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO HADDAD KIA (5445 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, (888) 376-2617) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND 20V100000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

THE ENGINE BLEW UP ON CAR WAS DRIVING NORMALLY WHEN CAR STOPPED AND DIDNT WANT TO POWER ON. ENGINE STARTED MAKING NOISES. WENT TO DEALER TO HAVE ENGINE REPLACED BUT WONT MAKE IT VALID SINCE THEY MENTION ENGINE IS NOT THE ORIGINAL ENGINE AND WAS REPLACED.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED WITH THE DOORS SECURELY LOCKED. THE CONTACT STATED THAT THE FAILURE CAUSED THE BATTERY TO BE DRAINED. SPARKS NISSAN KIA (1100 AUTO MALL DR, MONROE, LA 71203, (833)255-2570) WAS CONTACTED BY PHONE, AND THE CONTACT WAS INFORMED THAT THE DEALER WAS UNABLE TO OFFER THE REPAIR DUE TO THE BODY WORK THAT WAS REQUIRED TO FIX THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *LN*JB *BF*JB

ENGINE SEIZED

AFTER HAVING WORK DONE ON THE LAST RECALL, I NOTICED THERE IS A RATTLING NEAR THE STEERING WHEEL ON EVERY BUMP IN THE ROAD I HIT. IT DOESN'T MATTER HOW BIG OR SMALL. THE STEERING WHEEL SHAKES AND THE RATTLING HAS SINCE THEN GOTTEN LOUDER AND WORSE. I FEAR THERE IS SOMETHING LOOSE EITHER WITHIN THE STEERING WHEEL AND COMPONENTS OR THE BARS UNDERNEATH. I CANNOT SEEM TO FIND EXACTLY WHAT IT IS BUT ITS ON THE FRONT DRIVER SIDE OF THE CAR. IT IS ONLY HAPPENING WHILE THE VEHICLE IS IN MOTION.

IN THE LATE MORNING OF MONDAY, APRIL 6TH 2020, MY HUSBAND WAS DRIVING OUR 2013 KIA OPTIMA SXL HOME FROM THE STORE WHEN THE CAR BEGAN FILLING WITH SMOKE. LUCKILY, HE WAS ABLE TO PULL THE CAR OVER AND JUMP OUT BEFORE FLAMES BEGAN TO ENGULF THE FRONT OF THE CAR. HE CALLED 911 AND THE FIRE COMPANY WAS DISPATCHED. THEIR RESPONSE TIME WAS SHORT, BUT IT TOOK UNDER A MINUTE FOR THE CAR TO GO UP IN FLAMES (SEE PICTURES ATTACHED). THERE WAS ZERO WARNING THAT THIS HORRIFIC EVENT WAS ABOUT TO OCCUR. NO ENGINE LIGHT, NO FUNNY NOISES, NO PROBLEMS WHATSOEVER. IN FACT, I HAD JUST BROUGHT THE CAR INTO OUR LOCAL DEALERSHIP FOR ROUTINE SERVICE LESS THAN A MONTH BEFORE ON MARCH 9. THEY GAVE ME NO INDICATION THAT THERE WAS ANYTHING WRONG WITH THE CAR THAT WOULD CAUSE IT TO CATCH ON FIRE. WE FILED A CLAIM WITH OUR INSURANCE COMPANY, WHO CONFIRMED THE CAR WAS TOTALED AND LISTED A RECENT, BUT AS YET UNANNOUNCED, RECALL ON MY EXACT YEAR, MAKE AND MODEL OF THE CAR. AFTER SOME RESEARCH, I FOUND THAT ACCORDING TO A FEBRUARY 27, 2020 ARTICLE IN US NEWS AND WORLD REPORT, KIA WOULD SHORTLY BE RECALLING NEARLY 142,000 2013 AND 2014 KIA OPTIMA'S. FURTHERMORE, 'KIA SAYS A FUEL HOSE CAN DETERIORATE AND CRACK DUE TO ENGINE HEAT. THE HOSES CAN LEAK AND CAUSE FIRES. A FIX IS STILL BEING DEVELOPED. THE RECALL IS EXPECTED TO START APRIL 16.' ALTHOUGH AT THE TIME OF THE ARTICLE NO FIRES HAD YET BEEN REPORTED, GIVEN THE SUDDEN NATURE OF OUR CAR FIRE, IT IS OBVIOUS TO US WHAT HAS HAPPENED.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ENGINE STARTED MAKING A KNOCKING NOISE - *TR

I WAS ON MY WAY HOME FROM WORK WHEN I HEARD A FAINT KNOCKING SOUND COMING FROM THE ENGINE. LESS THAN TEN MINUTES LATER, WHILE GOING 60 MPH ON THE FREEWAY, I LOST ALL POWER TO THE WHEELS AND HAD TO PULL OVER TO THE SHOULDER. THE ENGINE KNOCK WAS MUCH LOUDER NOW AND THE CAR WOULDN'T BUDGE. I'M GUESSING THIS IS SIMILAR TO THE ISSUES WHICH CAUSED RECALL SC147, BUT TO MY KNOWLEDGE THE HYBRID EX DOESN'T HAVE A GDI ENGINE. WITH ONLY 113K MILES, I'M HOPING KIA WILL COVER IT.

ENGINE IS UNDER RECALL DUE TO LAWSUIT AND THEY ARE STILL REFUSING TO REPLACE IT

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THE VEHICLE WAS TOWED TO AUTO ZONE TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER NOR WAS THE MANUFACTURER NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 132,054.

WHEN I AM DRIVING MORE THAN 65 MPH, MY STEERING WHEEL SHAKES FOR 3 SECONDS, STOPS, AND THEN CONTINUES UNTIL I GO UNDER 65 MPH. WHEN I DRIVE OVER A BUMP OR OBJECT, IT SHAKES AS WELL. THERE IS A LOUD CLICKING WHEN TURN THE WHEEL LEFT OR RIGHT.

KIA OPTIMA ON 2.4L ENGINE IS THE SAME HYUNDAI HAVE ISSUES, THOSE CARS ARE ALL THE SAME, THE HYBRID BATTERY HAVE BOTH NAMES, MY ENGINE IS KNOCKING AND MY CAR HAS NO RECALLS ON ENGINE, BUT MY FRIEND HAVE A HYUNDAI THAT HE HAVE FULL REPLACEMENT, I REPLACE THE HYBRID BIG BATTERY TO KEEP MY CAR AND AFTER COUPLE WEEKS, MY ENGINE KNOCKING, THE CAR IS SUPER CLEAN AND USED ENGINE COST ALMOST 3K INSTALLED

HORN DOSEN'T BLOW OR NOTHING WORKS ON STEERING WHEEL

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO CABLE DAHMER OF KANSAS CITY LOCATED AT (555 W 103RD ST, KANSAS CITY, MO 64114 (816) 284-7240) WHERE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TURBO OIL FEEDER LINE WAS FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

CAR WAS PURCHASED08/2018 AND ON 3/06/2020 THE CHECK ENGINE LIGHT CAME ON DUE TO LOW OIL PRESSURE. THE CAR HAD A ROUTINE OIL CHANGE IN 1/31/20. AFTER HAVING THE CAR CHECKED LOCALLY IT WAS DETERMINED THE OIL WAS LOW DUE TO THE CAMSHAFT NEEDED TO BE REPLACED. UPON FURTHER INSPECTION(DOUGS AUTO 28387) THE TECHNICIAN OBSERVED METAL SHAVING WHICH CONTAMINATED THE REMAINING OIL INSIDE THE VEHICLE. THE ENGINE MAKES A LOUD KNOCKING NOISE AND THE VEHICLE IS PRACTICALLY NO LONGER DRIVEABLE DUE YO FEAR OF THE ENGINE SEIZING COMPLETELY WHICH CAN RESULT IN INJURY, CRASH, OR DEATH. KIA IS AWARE OF THE RECALL HOWEVER STATES MY VEHICLE ISNT IMPACTED HOWEVER EVERYTHING WE HAVE EXPERIENCED IS OUTLINED IN THE RECALL STATEMENT. KIA HAS DECLINED TO HELP FURTHER ACCORDING TO PREVIOUS COMPLAINTS FILED WITH THE SAME ISSUES.

I WAS ON THE EXPRESSWAY AND WENT TO MOVE TO THE SECOND LANE IT WAS FINE EXCEPT I MY CAR BEGAN TO STALL AND SLOW DOWN MAKING THIS GRINDING NOISE WHEN I TRIED TO GAIN SPEED... ALL THE LIGHTS CAME ON AND I COULDN'T GO FASTER THAN 30 MILES PER HOUR. ALL WHILE INCOMING TRAFFIC WAS COMING AT ME GOING ABOUT 60 MILES PER HOUR I HAD TO GAIN COMPOSURE. PUT ON MY HAZARDS AND PULL OVER... IT WOULDN'T LET ME GO ABOVE 20 WHEN I PULLED OVER.... I WAS FREAKING SCARED ONCE I PULLED OVER I WAS SHAKING AND CRYING HAD TO GAIN COMPOSURE... I BELIEVE I CAUGHT THIS ON MY DASH CAM. I [XXX] HATE THIS KIA... IT BY GRACE MY KIDS WEREN'T IN THE CAR WITH ME AND THAT THE VAN BEHIND ME SWITCHED LANES AT THE LAST SECOND.... I HAVE TAKEN MY KIA 2 TIMES TO THE KIA REPAIR DEALERSHIP, THE FIRST ONE WAS FREE THE SECOND TIME I HAD TO PAY 145 JUST TO BE SEEN. MIND YOU I WENT TO THE KIA REPAIR DEALERSHIP IN BERWYN AND THEY SAY IT'S FINE.... IT'S NOT FINE THAT MY CAR COULDN'T GO ABOVE 30 MILES ON THE EXPRESS WAY, IT'S NOT FINE THAT I WAS ALMOST IN A COLLISION IT'S NOT FINE. KIA WILL NOT REPAIR THESE CARS UNTIL SOMEONE DIES.... I CAN'T TAKE THIS CHANCE WITH MY CHILDREN. I WILL BORROW MY MOM'S TOYOTA UNTIL THIS PROBLEM IS RECTIFIED. I AM A SINGLE MOM MY KIDS ONLY SOURCE OF INCOME AND SUPPORT I DON'T HAVE TIME TO BE OFF FROM AN INJURY THAT MAY OCCUR OR LACK OF RELIABLE TRANSPORTATION. I WILL HAVE TO SEE IF MY DASH CAM CAUGHT THE INCIDENT BEFORE MY CAR SHUT OFF... I WILL SEND IT LATER IF IT DID. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS HEADED TO WORK AND FOUND MY SELF FRUSTRATED BECAUSE IT TOOK SO MANY TIMES TO TRY TO TURN ON THE CAR. SO, I HAD TO FIND SOMEONE TO GIVE ME A BOOST TO GET THE CAR STARTED BECAUSE I DIDN'T HAVE ANY LUCK STARTING THE CAR. I BROUGHT MY BATTERY TO GET CHECK, PERFECTLY FINE. I BROUGHT THE CAR TO KIA AND THEY SAID PERFECTLY FINE. I'M STILL HAVING THIS PROBLEM WHERE MY CAR STARTS WHEN EVER THE CAR WANTS. I DON'T WANT TO DRIVE ON THE HIGHWAY AND IT SHUTS OFF WHEN IT WANTS, IT'S GOING TO CAUSE AND ACCIDENT. I NEED A SOLUTION

ON FEBRUARY 14, 2020 I WAS DRIVING DOWN THE HIGHWAY FROM AN APPOINTMENT AND NOTICED THAT MY GAS LIGHT WAS FLASHING AND THE GAUGE WAS WAY BELOW EMPTY. I HAD JUST STOPPED PRIOR TO MY APPOINTMENT AND PUT GAS IN IT. SO, I STOPPED AND PUT MORE IN IT. STILL DIDN'T MOVE THE GAUGE ONE BIT. I STOPPED AT ADVANCE AUTO AND ASK FOR A CODE READING AND IT CAME BACK AS OBD-II CODE P0463 HIGH PRESSURE FUEL SENSOR. CALLED KIA DEALERSHIP AND ASK IF IT HAD ANYTHING TO DO WITH THE RECENT RECALLS I HAD BROUGHT IN FOR MY OPTIMA 2013. AND THEY DIDN'T THINK OR KNOW UNTIL I NBRING IT IN FOR DIAGNOSTIC TESTING. AT WHICH POINT WOULD BE$118 AN HOUR. SOMEWHERE I SEEN KIA WILL BE HAVING A RECALL ON KIA OPTIMA 2011-2014 PUT FOR LOW PRESSURE FUEL PIPE..

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE STARTED TO DECELERATE THEN STALLED WITH THE SERVICE ENGINE, EPS AND BATTERY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROADWAY BY A BYSTANDER. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.

I HAD THE ENGINE REPLACED AROUND 85000 MILES, AT DEALER WITH RECALL. NOW AT 140000 THE TRANSMISSION IS MAKING A BAD GRINDING NOISE WHEN ACCELERATING AND SLOWING DOWN, NOISE STARTS ABOUT 15 MPH ALL THE WAY TO HIGHWAY SPEEDS. AT HIGHWAY SPEEDS IF I PUT THE CAR IN NEUTRAL, THE SOUND GOES AWAY. AS I PUT CAR BACK IN DRIVE THE GRINDING NOISE REAPPEARS. THE NOISE DOES NOT CHANGE WHILE GEAR CHANGES, ONLY WHEN PUT IN NEUTRAL.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS ABOVE 50 MPH, THE STEERING WHEEL VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PERFORMED A FRONT WHEEL ALIGNMENT HOWEVER, THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

WHENEVER TRYING TO FUEL MY VEHICLE, THE PUMP WOULD CLICK OFF WITHIN SECONDS. I WOULD HAVE TO STAND HOLDING THE PUMP AND RECLICK THE PUMP OVER AND OVER. THIS PROCESS WOULD TAKE 10 TO 15 MINUTES TO FUEL THE VEHICLE. AFTER SEVERAL TRIPS TO THE KIA DEALER TRYING TO GET THIS FIXED. THEY EVENTUALLY REPLACED THE WHOLE FUEL SYSTEM. FROM TIME TO TIME, WHILE PUMPING GAS, I STILL HAVE TO STAND BY THE PUMP BECAUSE THE FUEL PUMP WILL CLICK UP AS IF MY TANK IS FULL.

CHECK ENGINE LIGHT CAME ON, TOOK CAR TO LOCAL O'REILLY AUTO PARTS FOR THEM TO SEE WHAT THE PROBLEM WAS. GAVE CODE P0091 WHICH YEILDED PART PR536 - FUEL PRESSURE REGULATOR. CALLED RICK CASE KIA, DULUTH, GA (ABSOLUTE TERRIBLE SERVICE/CUSTOMER SERVICE, NUMEROUS TIMES)...CAR ISN'T UNDER WARRANTY, WILL NOT COVER...IMMEDIATELY SAID O'REILLY'S WAS WRONG - IT'S THE ENTIRE FUEL PUMP - QUOTED $800 TO CHANGE. CALLED A SECOND TIME, SPOKE WITH SOMEONE DIFFERENT, SAID $600 TO CHANGE FUEL PRESSURE REGULATOR. CAR ISN'T RUNNING ANY DIFFERENT. CHECK ENGINE LIGHT CAME ON ABOUT $170K MILE MARK.

DRIVING DOWN THE ROAD, AT NIGHT, MY FOG LIGHTS START GOING ON AND OFF. I NEVER REALIZED HOW MUCH THEY ACTUALLY HELP. CAR ISN'T UNDER WARRANTY SO KIA WILL NOT REPLACE. GOOGLE SEARCH SHOWS LOTS OF PEOPLE WITH THE SAME PROBLEM. FOUND OUT IT COULD BE THE LCM - $80. FOR WHAT LOOKS LIKE A [XXX] PLUG IN. REALLY? COME ON KIA. ADDITIONALLY, I WAS INFORMED OF A HEADLIGHT RECALL. CALLED RICK CASE KIA, AGAIN, TERRIBLE SERVICE/CUSTOMER SERVICE. THEY DISMISSED ME, JUST KEPT SAYING "THERE'S NO RECALL FOR THIS VEHICLE." PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

HEARD ABOUT RECALL ON NEWS FOR 2013 KIA OPTIMA ON SATURDAY, 2.29.2020. FOR ENGINE FIRES. DEALERSHIPS WERE ALREADY CLOSED. CALLED RICK CASE KIA FIRST THING THIS MORNING, 3.1.2020. LARRY IN THE SERVICE DEPARTMENT WAS VERY RUDE AND SAID HE WASN'T SURE WHAT I WAS TALKING ABOUT, THEY DO NOT KNOW OF ANY RECALLS. VERY DISMISSIVE. I'M NOT QUITE SURE HOW KIA KEEPS GETTING AWAY WITH THESE TYPES OF THINGS. YOU WANT ME TO KEEP MY FAMILY IN A DEATH TRAP? GTFOH. THIS IS THE 4TH OR 5TH MAJOR RECALL ON MY CAR. ONE OF THE OTHER MAJOR RECALLS WAS FOR METAL SHAVINGS IN THE OIL. AFTER BULLDOG KIA, THEY WERE GREAT, REPLACED THE ENTIRE ENGINE, MY CAR STARTED EATING OIL LIKE CRAZY. I SWITCHED TO HIGH MILEAGE, FULL SYNTHETIC, 5W30 INSTEAD OF 5W20, OIL THINKING IT WOULD HELP SINCE IT HAS SO MANY MILES ON IT. IT DIDN'T. YOU'RE SUPPOSED TO GET 5K MILES WITH FULL SYNTHETIC BEFORE ANOTHER OIL CHANGE, MY CAR IS COMPLETELY OUT OF OIL WITHIN 2K MILES. SO I'M ADDING OIL MYSELF BETWEEN OIL CHANGES. WHEN CONTACTING RICK CASE KIA, I WAS TOLD "JUST LET IT BLOW UP BECAUSE WE DO NOT COVER OIL CONSUMPTION". TO ME, THIS IS ABSOLUTELY ABSURD. I'VE SPENT MONEY ON THIS CAR. THIS IS MY FAMILY'S CAR, THIS IS HOW I GET TO AND FROM WORK TO BE ABLE TO PAY FOR THIS [XXX] CAR....AND I GET TOLD TO LET IT BLOW UP. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ENGINE FAILURE DIE TO RECALLED MOTOR ISSUES BUT NO RECALL ON HYBRID. KIA REFUSING TO REPLACE MOTOR

WHEN DRIVING THE VEHICLE THE STEERING WHEEL IS MAKING A CLACKING NOISE. THE STEERING WHEEL IS LOOSE

MY 2013 KIA OPTIMA HYBRID BEGAN SUDDENLY HAVING A KNOCKING NOISE IN THE MOTOR. HAD IT TOWED TO KIA AND WAS TOLD IT HAD THE EXACT SAME ISSUE THAT THE 2013 OPTIMA WERE HAVING THAT WERE COVERED BY A RECALL EXCEPT MINE WAS A HYBRID AND THE RECALL HAD NOT INCLUDED HYBRIDS

THE CAR ENGINE STARTED KNOCKING AND THEN COMPLETELY FAILED AT 114,000 MILES. I WAS GOING 35 MPH AND MY OIL HAS BEEN CHANGED REGULARLY.

POOR PAINT JOBS AND NOT CAR HAS LOTS OF PEELING AND CHIPPED PAINT SPOTS. SEEMS TO BE VERY POOR WORKMANSHIP AND NOW WE ARE STUCK WITH A PEELING CAR.

ONE WEEK AFTER AN OIL CHANGE, I WAS (30 MILES AWAY FROM HOME) DRIVING ON A HIGHWAY AT A SPEED OF APPROXIMATELY 55MPH. I FELT A VIBRATION BEGIN. I TURNED OFF THE HEATER AND TURNED OFF THE STEREO. IMMEDIATELY I HEARD A HORRIFIC METALLIC BANGING NOISE COMING FROM THE ENGINE AREA. THERE WERE NO WARNING LIGHTS OR CEL ILLUMINATED. THE ENGINE STALLED AS I WAS TRAVELING DOWN THE HIGHWAY AND I HAD TO TRY TO PULL IT SAFELY TO THE EDGE OF THE ROAD. I WAS ABOUT 20 FEET AWAY FROM THE ENTRANCE TO A BUSINESS, SO I TRIED TO START THE CAR TO GET IT SAFELY OFF THE ROADWAY. IT TRIED TO START, BUT MADE AN EXTREMELY LOUD "KA-THUNK" SOUND AND THEN STARTED SMOKING FROM UNDER THE HOOD. I TURNED OFF THE FLASHERS, CALLED FOR A TOW TRUCK AND A RIDE HOME. I HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC NEAR MY HOME AND CALLED FOR A RIDE FOR MYSELF. ONCE I ARRIVED HOME, I CALLED KIA CONSUMER AFFAIRS AND REPORTED THE INCIDENT. THEY PROVIDED A CASE NUMBER AND STATED THAT I WOULD NOW NEED MY CAR TO BE TOWED TO A KIA DEALER FOR DIAGNOSIS. THE KIA DEALER DOES NOT CURRENTLY HAVE A LOANER VEHICLES, SO I AM WAITING UNTIL MONDAY TO HAVE MY CAR TOWED IN HOPES I CAN ACQUIRE A VEHICLE AT THAT TIME UNTIL THEY ARE ABLE TO DETERMINE IF KIA IS GOING TO REPLACE THE ENGINE. IN THE INTERIM, MY INDEPENDENT MECHANIC DID A QUICK INSPECTION AND STATED THERE ARE METAL SHAVINGS IN MY OIL AND IT APPEARS AS THOUGH MY ENGINE "BLEW A ROD." MY VIN DOESN'T MEET THE RECALL CRITERIA, BUT RATHER THE PI1803 BULLETIN. 2013 KIA OPTIMA SXL; I'M THE SECOND OWNER. IT'S BEEN BABIED, APPROPRIATE OIL CHANGES, 93K MILES.

THE STEERING WHEEL MAKES A CLICKING SOUND WHEN YOU TURN IT WHILE STATIONARY AND DRIVING. WHILE DRIVING THE STEERING WHEEL SHAKES REALLY BAD AND MAKES A REALLY LOUD RATTLING SOUND.

HEADLIGHTS ARE CONSTANTLY GETTING DIMMER, CAN ONLY SEE ABOUT 2 FEET IN FRONT OF THE CAR WHEN DRIVING IN THE RAIN, FOG AND AT NIGHT. I HAVE CHANGED THE BULBS SEVERAL TIMES THINKING THIS WAS THE PROBLEM BUT CLEARING IT IS NOT. THERE IS A PROBLEM AND I FEAR DRIVING AT NIGHT AND IN FOG AND RAIN FOR FEAR OF SAFETY. THIS NEEDS TO BE RECALLED FOR THE SAFETY OF THE DRIVER AND THE PUBLIC. THIS ALL STARTED ABOUT A YEAR AGO. I THOUGHT MAYBE IT WAS MY VISION BUT MY HUSBAND AND SON BOTH AND A MECHANIC HAVE CONFIRMED THE SOMETHING IS CLEARLY WRONG THIS THE LIGHTING SYSTEM IN THE CAR.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVIUNG APPROXIMATELY 25 MPH, THE VEHICLE STOPPED AND BLACK SMOKE STARTED TO EMERGE FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE POLICE WAS PRESENT AND FIRE DEPARTMEN EXTINGUISHED THE FIRE, THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE INDEPENDENTLY DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A CODE NUMBER: P1326. THE CONTACT CALLED THE NATIONWIDE KIA DEALER, LOCATED AT 1600 YORK RD, LUTHERVILLE TIMONIUM, MD 21093, AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

CAR WAS LOSING POWER DRIVING FROM THE DEALERSHIP WHICH INDICATED TO BRING CAR BACK IN THE NEXT DAY DUE TO ENGINE KNOCKING NOSE. ON THE DRIVE BACK HOME I WAS AT A STATIONARY STOP LIGHT AND ALL THE ENGINE LIGHTS CAME ON THE CONSOLE AND THE CAR DIED. IMMEDIATELY WHITE SMOKE CAME FROM UNDER THE HOOD ON ALL SIDES OF THE CAR AND INSIDE THE CAR WITH A CHEMICAL BURNING SMELL. SMOKE CONTINUED FROM UNDER THE HOOD FOR A FEW MINUTES. JUMPTED OUT OF THE CAR AS THE ENGINE WOULD NO LONGER START AS IT HAS SEIZED. CALLED A TOW TRUCK, HAD THE CAR TOWED AND NOW IT WILL NOT START AS THE ENGINE IS LOCKED. DEALERSHIP WILL CHARGE $1500 TO DIAGNOSE WHAT IS WRONG WITH THE ENGINE BUT WITH ALL THESE COMPLAINTS ON THIS VERY ISSUE THE POINT REMAINS THE KIA ENGINES SIEZE FOR NO APPARENT REASON AND NO RESOLUTION FROM THE KIA DEVELOPMERS/AUTO MAKERS. PLEASE RECALL THESE ENGINES SO THE CUSTOMERS CAN GET THEIR CARS FIXED AND FULLFILL CUSTOMER SERVICE SATISFACTION.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE HOOD. THE VEHICLE LOST MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED HOWEVER, THE CHECK ENGINE WARNING LIGHT AND LOW OIL WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE IT WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS ADVISED TO HAVE THE VEHICLE TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V22400 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

CAR TURNED OFF ON FREEWAY I 20 AND SAN AGUSTIN 11 PM 01/25/20 DALLAS TX

THE STEREO SYSTEM MAKES BEEP SOUNDS WHEN YOU PUSH THE BUTTONS BUT THE MUSIC SOUNDS, RADIO, AND PHONE WON'T COME THROUGH SPEAKERS AT ALL. I DO KNOW THAT THE KIA SOUL HAD THIS SAME PROBLEM AND WAS RECALLED FOR IT OUR CAR HAS 95,000 MILES ON IT SO I DON'T KNOW WHY THIS HAS HAPPENED

WAS DRIVING MY DAUGHTER TO SCHOOL FOR THEATER PRACTICE ON A SUNDAY AND WITHIN LESS THAN 1 MINUTE OF PULLING OUT OF OUR DRIVE ALL THE LIGHTS CAME ON IN MY CAR AND IT WAS TOTALLY SEIZED, IT DIED . WE WERE IN THE MIDDLE OF TRAFFIC. ONE OF THE BUSIEST ROADS IN NASHVILLE ..AND WE HAD NO CONTROL OF THE CAR. WE WERE TERRIFIED WE WERE GOING TO GET INTO AN ACCIDENT. WE MADE A TURN AT THE LIGHT.. COASTING AND TRIED TO RESTART THE CAR IN THE MIDDLE OF ANOTHER BUSY ROAD .. WHERE WE BLOCKED A FAST FOOD DRIVE. THAT'S AS FAR AS IT WOULD GO. I TRIED TO START THE CAR BUT COULDN'T TELL IF IT WAS ON OR OFF. PUSH BUTTON IGNITION WAS NOT WORKING .. THEN SMOKED STARTED ROLLING OUT. WE JUMPED OUT AND CALLED 911 AS IT'S MY ONLY TRANSPORTATION AND BEING A SINGLE PARENT CAN'T AFFORD FOR IT TO BURN UP. IT SMELLED LIKE BURNED PLASTIC OR WIRES. THE FIRE DEPARTMENT CAME BUT THE FIRE WAS OUT. THEY COULD SMELL WHERE IT HAD BURNED AND THEY HELPED ME PUSH IT INTO A NEARBY PARKING LOT TO GET US OUT OF TURNING TRAFFIC. I HAD NO POWER STEERING AND ALL THE POWER WORKED BUT THE ENGINE WAS SEIZED.. OUT OF NO WHERE. HERE WE WERE STRANDED AND CRYING. SHE WAS CALLING SCHOOL AS TO NOT GET IN TROUBLE AND I WAS CALLING MY PARENTS FOR A RIDE.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHTS ILLUMINATED. AS THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD TO CALL FOR ASSISTANCE, SMOKE AND A FIRE STARTED UNDER THE HOOD. THE FIRE HAD ENGULFED THE VEHICLE AND A MAJORITY OF THE VEHICLE WAS DESTROYED BY THE TIME POLICE AND FIRE ARRIVED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE VEHICLE REMAINED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND WAS INFORMED THAT AN INVESTIGATOR WOULD BE SENT TO INSPECT THE VEHICLE. THE DEALER WAS NOT NOTIFIED OF THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) BUT WAS NOT REPAIRED. THE CONTACT ALSO LINKED THE NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) AS A POSSIBLE CAUSE FOR THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 81,549.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC VISITED RESIDENCE AND AFTER INSPECTING THE VEHICLE, INFORMED HIM THE ENGINE NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 110,000.

I WAS DRIVING THEN ALL OF A SUDDEN MY CAR CUT OFF, I CANT GET IT TO CRANK. TWO DIFFERENT PEOPLE THINK THE ENGINE HAS LOCKED UP FOR NO REASON

WHILE I WAS DRIVING THE CAR STOP RUNNING WHILE IN MOTION ON A CITY STREET.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE HIS SPOUSE WAS TRAVELING AT APPROXIMATE 35 MPH, THE VEHICLE MADE A LOUD NOISE AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT HAS REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND REPAIRS. ENGINE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS. *DT KIA WOULD REIMBURSE THE CONSUMER FOR A RENTAL CAR AND THE TOW BILL.*JB

THE STARTER MELTED CAUSING THE ENGINE TO LOCK UP

WHILE DRIVING THERE WAS A SUDDEN KNOCKING IN THE ENGINE AND THEN THE ENGINE SEIZED LOSING PRESSURE THE MIDDLE OF THE ROAD HAD TO PUSH IT OFF TO SIDE WOULD NOT START BACK UP THIS HAPPENED 300 MILES AFTER LAST OIL CHANGE CAR DISABLED DUE TO ENGINE FAILURE.

ON 1/11/2020 MY 16 YEAR OLD SON WAS DRIVING THE 2013 KIA OPTIMA WHEN THE VEHICLE LOST ENGINE POWER. HE WAS ABLE TO GET THE VEHICLE OFF THE ROADWAY AT WHICH TIME THE VEHICLE STALLED AND BURST INTO FLAMES. THE VEHICLE HAS HAD NO PRIOR MECHANICAL ISSUES. THERE HAVE BEEN NO WARNING LIGHTS.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, WITHOUT WARNING THE VEHICLE LOST MOTIVE POWER. THE CONTACT STATED THAT THE POWER STEERING AND BRAKES WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE ENGINE WAS REPLACED . THE CONTACT STATED THAT TWO YEARS LATER THE ENGINE CEASED AND WAS REPLACED BY THE SAME THE UNKNOWN DEALER. THE CONTACT STATED THAT WITHIN 24 HOURS OF THE SECOND ENGINE REPLACEMENT, THE VEHICLE STARTED TO VIBRATE ABNORMALLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE UNKNOWN DEALER FOR A THIRD TIME TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT OF A MISFIRE ON CYLINDER NUMBER 1. THE CONTACT STATED THAT THE IGNITION COIL IN CYLINDER 1 WAS REPLACED, THE DIAGNOSTIC TROUBLE CODE WAS RESET AND THE VEHICLE WAS TEST DRIVEN. THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS DRIVING ON THE HIGHWAY WHEN I STARTED HEARING A KNOCKING SOUND COMING FROM THE ENGINE. IT GOT REALLY LOUD, LOST POWER AND LOW VOLTAGE WARNING POPPED UP. PULLED OVER AND THE KNOCKING GOT LOUDER. WHILE SHIFTING LANES WITH NO POWER I ALMOST GOT IN SEVERAL ACCIDENTS. GOT TO THE SHOULDER AND KNOCKING GOT WORSE. AS I WAS ON THE SHOULDER WITH HAZARDS ON THE WHOLE CAR DIED OUT INCLUDING HAZARDS. WAS OUT UNTIL 1130PM WITH NO HAZARDS WAITING FOR A TOW. GOT IT TO KOA THE NEXT DAY AND THEY SAID ENGINE WAS SEIZED, THEY WANT ME TO PAY $1300 JUST TO TAKE THE ENGINE APART TO SEE WHAT PART IS DAMAGED. ON TOP OF THAT THEY SAID IT WOULD BE $7000-9000 FOR NEW ENGINE. THEY NEED TO RECALL THESE HYBRID ENGINES.

STEERING WHEEL SLIPS WHILE TURNING LEFT OR RIGHT

EVERY TIME HI TURN THE CAR LEFT OR RIGHT IT MAKES A SEVERE CLUNKING SOUND NOW VIBRATES GOING DOWN THE ROAD MY MOTHER'S CAR SAME TYPE DOES THE SAME THING.

I WAS DRIVING DOWN THE HIGHWAY WITH CRUISE CONTROL SET ON 75 WITH 67 MILES TO EMPTY WHEN ALL SUDDEN THE CAR START SLOWING SPEED I LOOKED CRUISE CONTROL HAD SHUT OFF CHECK ENGINE LIGHT CAME ON THE JUST WENT DEAD ON THE SIDE OF ROAD THE WILL TURN ON TURN OVER TO WANNA CRANK BUT WON'T CATCH TO CRANK I CALLED THE DEALER SHIP AND EXPLAINED HE SHE SAID SHE SURE IT'S FUEL PUMP BECAUSE THEY JUST INSTALLED 2 THIS WEEK ON THE SAME CAR

TOLD I NEED A NEW ENGINE BUT IT WOULD NOT BE COVERED. I CALLED KIA AND THEY SAID TO GET A SECOND OPINION. MY ENGINE IS GETTING WORSE IN THE MEANTIME AND IT CONCERNS ME TO DRIVE IT. FROM A QUART AFTER 800 MILES TO 2.5 QUARTS AFTER 950 MILES IN ONLY A COUPLE OF MONTHS. WAS TOLD PIL CONSUMPTION IS NOT PART OF THE CURRENT RECALL, THOUGH MANY MECHANICS HAVE TOLD ME OTHERWISE. I HAVE LESS THAN 100K MILES ON IT MY CAR SHOULD NOT BE DOING THIS!

THERE IS A LOUD CLANKING NOISE WHEN STEERING OR HITTING BUMPS. THIS HAPPENS OVER TIME AND HAS SIGNIFICANTLY GOTTEN WORSE. IT SEEMS TO BE UNSAFE NOW AND MY VEHICLE IS EVEN BELOW 100K MILES SO THIS SHOULD NOT BE AN ISSUE AT ALL.

ON 12/11/2019 , I WAS DRIVING MY 2013 KIA OPTIMA SX TURBO WHEN SUDDENLY IT STARTED TO SPUTTER, AS I WAS ATTEMPTING TO PULL OVER THE ENGINE COMPLETELY SHUT OFF/ SEIZED IN THE MIDDLE OF THE ROAD.. I WAS FORCED TO PUT THE CAR IN NEUTRAL AND PUSH IT ONTO THE NEAREST SIDEWALK RAMP ONTO A STORAGE PARKING LOT.. AFTER THAT THE ENGINE WOULDNT TURN.. THE BATTERY WASNT DEAD BECAUSE THE RADIO, LIGHTS , DASHBOARD WOULD ALL TURN ON , BUT THE ENGINE WOULD NOT TURN OVER, IT WOULD NOT EVEN MAKE A SOUND AS IF IT WERE TRYING .. I TOWED IT TO THE NEAREST MECHANIC TO SEE WHAT WAS GOING ON AND THEY SAID THE ENGINE FROZE/ SEIZED AND THEY FOUND METALLIC PARTICLES IN THE OIL... I DID SOME RESEARCH AND IT LOOKS LIKE SOME KIA OPTIMA ENGINES HAVE A CERTAIN RECALL FOR PREMATURE BEARING WEAR AND TEAR INSIDE OF THEM THAT CAUSES THE ENGINE TO SEIZE, THIS SOUNDS EXACTLY LIKE WHAT HAPPENED TO MY KIA ... THE MECHANIC ALSO ADVISED ME THAT THERE WAS A SHORTAGE THAT CAUSED MY COMPUTER TO BURN OUT... NOT SURE IF RELATED BUT THE ISSUE WITH MY ENGINE DEFINITELY SOUNDS LIKE A COMMON RECALL ISSUE WITH 2011-2014 KIA OPTIMAS ... I LOOKED UP MY VIN # NOTHING POPS UP BUT WHEN I SEARCH FOR GENERAL INFO ON KIA RECALLS , ENGINE SEIZING IS ONE OF THEM.. PLEASE ADVISE ON WHAT TO DO..

STERING WHEEL FEELS LIKE IS GETTING STUCK WHEN TURNING LEFT OR RIGHT.STERING WHEEL HAS A SIZEABLE PLAY.IT SEEMS THAT IS GETTING WORST BOTH PROBLEMS.

OIL CONSUMPTION ISSUES: I GOT AN OIL CHANGE ON 11/27/19 I EXPLAINED THAT I HAD TO PUT OIL IN IT SEVERAL TIMES IN BETWEEN OIL CHANGES. THE PERSON AT KIA TOLD ME TO COME BACK IN 1000 FOR THEM TO CHECK IT (NOT TO ADD OIL) I CHECKED IT THE MORNING 12/8/19 AT 900 MILES - IT WAS UNDER THE LOW MARK AND I WAS 2 HOUR AWAY FROM HOME. I TOOK IT BACK TO KIA ON MONDAY EVENING 12/9/19 ALMOST 1200 MILES FROM THE LAST OIL CHANGE.). PERSON AT KIA STAID I WAS DOWN 2 LITERS (VERY LITTLE OIL ON THE END OF THE DIP STICK . THE OIL LIGHT DID NOT COME ON, BUT IT DID FLICKER A FEW LIGHT ON MY 2 HOUR DRIVE HOME ) ' KIA ADVISED I'M OVER MY 100,000 MILES AND THAT'S NOT PART OF THE ENGINE RECALL. I WENT HOME, CHECKED THE INTERNET AND THERE TENS OF THOUSANDS OF BLOG ABOUT OIL CONSUMPTION. 1 DAY AGO THERE WAS A NEW STORY, WHERE KIA DENIED A PERSON CLAIM AFTER THE ENGINE SEIZED. AN INSPECTION FOUND A HOLE IN THE ENGINE BLOCK. THE MECHANIC WROTE IN A REPORT THAT IT WAS MOST LIKELY CAUSED BY A LACK OF LUBRICATION; THEREFORE KIA DID NOT PAY. KIA IS AWARE OF THE OIL CONSUMPTION ISSUES. MY LOCAL DEALERSHIP RECEIVED HUNDRED'S OF COMPLAINTS BUT I WAS TOLD THERE IS NO RECALL FOR THAT ISSUE. IF YOU GET IT CHECKED IT'LL READ FOR A DIFFERENT ISSUE OTHER THAT THE CURRENT ENGINE RECALL; IT WILL MISS UP YOUR CHANCES OF GETTING A NEW ENGINE WHEN IT SEIZES UP.) I DON'T FEEL LIKE I'M SAFE IN THIS VEHICLE AND KIA'S STILL PLAYING RUSSIAN ROULETTE WITH OUR LIVES.

I WAS LEAVING WORK AND MY CAR WOULDN'T CRANK, I THOUGHT IT WAS MY STARTER SO I REPLACED THE STARTER ONLY TO HEAR LOUD KNOCKING NOISE COMING FROM THE ENGINE. I WAS CONCERNED WITH THE WORK FROM FIRESTONE SO I TOOK MY CAR. WHILE DRIVING THE CAR ON A BUSY INTERSECTION MY CAR, A 2013 KIA OPTIMA JUST SHUT OFF COMPLETELY AFTER THE STARTER WAS REPLACED. I INITIALLY THOUGHT IT HAPPENED DURING THE REPLACEMENT OF THE STARTER BUT AN ADJUSTER CAME OUT AND RULED THE STARTER WAS BRAND NEW AND HAD NOTHING TO DO WITH THE ENGINE. AS I CONTINUE TO READ ONLINE REVIEWS I SEE IT CAN BE A PROBLEM WITH THE ENGINES ON KIA. I HAVE A LOUD KNOCKING NOISE COMING FROM THE ENGINE WITH METAL FLAKES IN THE OIL.

MY BATTERY INDICATOR LIGHT CAME ON WHILE DRIVING ON HUDSON BRIDGE RD. AT THE TRAFFIC LIGHT THE CAR WOULD NOT TAKE OFF AFTER THE LIGHT CHANGE. I TRIED TO TURN THE CAR OFF TO RESTART, BUT IT WOULD NOT TURN OFF OR MOVE. THERE WAS SMOKE COMING FROM UNDER THE HOOD. SOMEONE HELPED ME PUSH OUT THE STREET AND THE NEXT THINK WE NOTICE ARE FLAMES COMING FROM UNDER THE HOOD. THE CAR WAS ON FIRE AND A WORKER AT A NEARBY SHOP USED AN ENTIRE FIRE EXTINGUISHER BUT THE FLAMES CONTINUED UNTIL THE FIRE DEPARTMENT ARRIVED TO PUT OUT. THE FIRE BURNED THE FRONT OF THE CAR AND TIRES.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AT EVERGREEN KIA (LOCATED AT 9205 S WESTERN AVE, CHICAGO, IL 60643, (800) 211-3116). THE DEALER REPLACED THE ENGINE IN JANUARY OF 2019. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE CONTACT ATTEMPTED TO START THE IGNITION, BUT WAS UNSUCCESSFUL AS SMOKE APPEARED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE, OPENED THE HOOD, AND SAW FLAMES. THE CONTACT'S HUSBAND WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE AND POLICE DEPARTMENTS WERE NOT CONTACTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE VEHICLE WAS TOWED TO BERWYN KIA (LOCATED AT 7050 OGDEN AVE, BERWYN, IL 60402, (708) 797-0300) WHERE IT WAS DIAGNOSED WITH NEEDING THE STARTER AND STARTER SYSTEM REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

DRIVING THE CAR DOWN THE HIGHWAY AT 60MPH ENGINE LIGHT CAME ON AND MOTOR STARTING VIOLENTLY SHAKING AND IMMEDIATE LOSS OF POWER

WHILE IN MOTION ON CITY STREET, VEHICLE SHUT DOWN. TRIED TO RESTART VEHICLE, ALL LIGHTS WOULD BLINK AND ENGINE SOUNDED LIKE IT SPUTTERED BUT DID NOT TURN ON.

DRIVING AND CHECK ENGINE LIGHT CAME ON THEN CAR JUST STOPPED RUNNING AND WOULD NOT START, ON A STATE ROAD

WHILE STEERING THE STEERING WHEEL MAKE A CLICKING SOUND ALMOST LIKE SOMETHING IS BROKEN. THIS STEERING ISSUE HAPPENS WHETHER STATIONARY OR MOVING. THE SOUND ONLY HAPPENS WHILE TURNING THE STEERING WHEEL.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE VEHICLE SEIZED AND MULTIPLE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS ILLUMINATED, BUT THE IGNITION WOULD NOT START. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,404.

I WAS DRIVING ON THE HIGHWAY AROUND 70 MPH, PRESSED THE GAS PEDAL AND THEN THE ENGINE ACCELERATED AND THEN DECELERATED BACK TO ACCELERATING. BY THAT TIME, THE CAR LIGHTS ON THE DASHBOARD TURN ON AND THE GAS PEDAL WOULD NOT ACCELERATE THE CAR ANYMORE. THE CAR SLOWLY STARTED DECELERATING ON THE HIGHWAY, WHERE I MANAGED TO GET OFF OF THE HIGHWAY INTO A DIP ON A BIG STREET. HAD IT TOWED BECAUSE THE CAR'S ENGINE WOULD NOT START ANYMORE, BUT THE LIGHTS AND RADIO INSIDE WOULD TURN ON. I SAW OTHER PEOPLE ONLINE TALKING ABOUT THE SAME PROBLEM AND HOW THERE IS A RECALL ON CERTAIN VEHICLES, BUT WHEN I SEARCHED UP MY CAR'S VIN NUMBER, IT DOESN'T APPEAR TO BE ON THE RECALL LIST.

PASSENGER SEAT OCCUPANT SENSOR R/F SEAT CUSHION THE AIR BAG LIGHT STAYS ON CAR WAS NOT IN MOTION

ENGINE STARTED MAKING NOISES AND DECREASED ACCELERATION THEN SOUNDED HORRIBLE AND SHUT DOWN. I'D REALLY LIKE TO GET THE CAR FIXED. I DON'T HAVE 3000 DOLLARS TO BUY A ENGINE I STILL OWE 16,000 ON THE CAR. YES THEY GOT ME.

I NOTICED WHEN I AM AT A RED LIGHT AND I TAKE OFF TO GO, THE CAR MISFIRES AND STALLS FOR A MINUTE. I THEN NOTICED MY CAR WAS NOT GIVING THE ACCELERATION AND KEPT STALLING, AND A SERVICE ENGINE SOON LIGHT CAME ON WITH A CODE P0087 WHICH HAS TO DO WITH THE FUEL PRESSURE. I FEEL THIS COULD BE A CONCERN AS MY CAR COULD STALL WHILE I'M DRIVING WHICH WOULD MAKE IT DANGEROUS AS IT COULD STALL WHILE IM ON THE INTERSTATE OR WHILE I'M GOING THROUGH A LIGHT.

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

I WAS DRIVING AWAY FROM MY HOUSE GOING TO MY MOMS HOUSE SHE LIVES APPROXIMATELY 30 MINUTES FROM ME 15 MINUTES INTO THE DRIVE I STOP THE TRAFFIC LIGHT TRUNT RED THE CAR BEGAN TO START ACTING LIKE IT WAS ABOUT TO CUT OFF SO I PULLED OVER TO THE NEAREST STORE TO CALL FOR HELP BECAUSE I JUST KNEW I WASNT GO MAKE IT TO MY MOMS LOW AND BEHOLD WHEN I WENT TO CRANK IT BACK UP TO ATTEMPT TY O GO TO MY MOMS BEFORE HELP CAME IT WON'T STAY CRANK SO I WAITED IN MY CAR UNTIL MY MOM AND THE TOW TRUCK ARRIVED NOW THE CAR IS JUST SITTING IN MY YARD UNTIL I FIND OUT WHAT'S REALLY WRONG WITH IT

2013 KIA OPTIMA SPORT WITH APPROXIMATELY 47,000 MILES LOSS OF TURBO. PULLED OUT OF MY GARAGE AND MY CAR SEEMED SLUGGISH. I NOTICED THE ENGINE LIGHT WAS ON. AS I ACCELERATED MY TURBO DID NOT SEEM TO KICK IN AND MY CAR WOULD REV UP AND NOT ACCELERATE VERY WELL. CALLED KIA THEY SAID I HAVE 5 YEAR OR 50,000 MILE WARRANTY. I TOLD THEM I ALSO HAVE 10 YEAR 100 MILE POWERTRAIN WARRANTY. JUST RAN A RECALL CHECK AND NHTSA STATES RECALL ON LONG BLOCK ENGINE AND TURBO RECALL ON MY SPORT MODEL.

I WAS DRIVING TO WORK-FREEWAY 65 WHEN CHECK ENGINE LIGHT AND OIL LIGHT CAME ON. THE CAR DROPPED POWER AND I COULD HAVE HAD SERIOUS INJURIES TO MYSELF AND OTHERS. I CONTACTED KIA AND THEY HAD IT TOWED TO DEALER-DEALER AND KIA 800# GIVE YOU THE RUN AROUND-THEY SAID THERE ENGINEERS TOLD THEM WE NEED TO DO OIL COMSUMPTION TEST AND TOLD ME TO PICK UP THIS DANGEROUS CAR AND DRIVE IT. I HAVE MADE NUMEROUS CALLS TO KIA AND THEY NEVER CALL BACK- I EVEN ASKED THE SERVICE MANAGER IF HE HAS DRIVEN MY CAR AND HE SAID NO. THIS IS NOT TAKING CARE OF YOUR CONSUMERS/CUSTOMERS TO EVEN ASK ME TO PLACE MY LIFE IN DANGER TO KEEP DRIVING THIS CAR-THEY ARE WELL AWARE OF FIRES AND THE SERIOUSNESS OF DRIVING THIS CAR AND PUTTING OTHERS IN DANGER-MY CAR HAS SAT AT KIA -INDEPENDENCE, MO FOR 2 1/2 WEEKS AND I ALSO RECEIVED NO RECALL NOTICE EVER. MY CAR HAD 5 RECALLS AT THE TIME IT WAS TOWED THE MOST SERIOUS RECALL IS SC147 NHTSA 17V224 MY CAR HAD 65,000 MILES . THERE IS NO WAY I WILL DRIVE THAT CAR UNTIL KIA RESOLVES THE ISSUES, I ALSO HAD LARGE AMOUNT OF WHITE SMOKE- COMING FROM TAIL PIPE-DEALER SAID CAR BURNING OIL DON,T KNOW WHERE,WELL THAT ISN.T SO TRUE. DEALER AID MOTOR NEEDS REPLACED BUT IT IS OUT OF THERE HANDS BECAUSE ENGINEERS SAID OIL TEST NEEDS DONE.DRIVE IT COME IN EVERY WEEK SO THEY CAN SEE HOW MUCH OIL IT BURNS-I AM GLAD THEY THINK OUR TIME ISN.T IMPORTANT OR OUR SAFETY-THIS IS THERE MISTAKES AND THEY NEED TO RESOLVE IT.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 50 MPH AND THE CHECK ENGINE OIL INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND FILLED THE VEHICLE WITH OIL, DESPITE THE FACT THAT THE VEHICLE RECENTLY HAD AN OIL CHANGE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE ROD AND IGNITION COIL WERE DEFECTIVE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

THE CAR STARTED TO MAKE A TICKING SOUND, WHILE IN MOTION ON A CITY STREET, QUICKLY TOOK THE CAR TO A SHOP & WAS TOLD THAT THE PART THAT HAD TO GET FIXED HAS TO DO WITH THE CODE PO1326

MY KIA OPTIMA SUDDENLY STARTED TO HAVE ISSUES WITH NO STARTING THE CAR RIGHT AWAY. I CHANGED THE BATTERY, AND THE ISSUE IS STILL PRESENT. I RAN A DIAGNOSTIC TEST AND NO CODE WAS DETECTED. I STARTED TO READY ONLINE AND IT SAID IT COULD HAVE BEEN A RECALL ISSUE SINCE MANY KIA OPTIMA OWNERS ARE EXPERIENCING THIS ISSUE. A FRIEND OF MINE WHO IS A MECHANIC SAID HE'S NEVER SEEN ANYTHING LIKE THIS.

KIA ISSUED A RECALL FOR THE ENGINE BURNING CYLINDERS CAUSING FOREIGN OBJECTS TO GET INTO THE OIL CYCLE, AND CAUSING THE CAR TO STALL OUT. SO MY WIFE WAS DRIVING THE CAR ALONG THE HIGHWAY GOING 70MPH AND THE CAR COMPLETELY STALLED OUT AND COULD'VE RESULTED IN A SERIOUS WRECK, AND IF IT WOULD'VE THEY WOULD HAVE BEEN SUED. SO MY CAR WON'T RUN NOW, AND I GET IT TOWED TO THE DEALERSHIP AFTER I SEE THIS RECALL ABOUT THE ENGINE. THE DEALERSHIP TEST THE ENGINE AND TELL ME THE ENGINE IS FINE, BUT MY TURBO IS ACTUALLY BURNING METAL AND CAUSING FOREIGN OBJECTS TO GET INTO MY OIL CYCLE. SINCE IT'S NOT THE ENGINE THEY ARE REFUSING TO FIX IT. THE SAME EXACT THING THE RECALL IS CALLING FOR IS WHAT IS GOING ON IN MY CAR BUT IN A DIFFERENT PART. THEY ARE REFUSING TO GO IT AND WANT ME TO PAY OVER $2,500 TO HAVE IT FIXED WHEN IT'S A SERIOUS MALFUNCTION ON THEIR PART. IF MY WIFE WOULD'VE WRECKED I'M SURE THEY WOULD BE BEGGING TO FIX IT SO THEY DIDN'T GET SUED! THIS IS NOT RIGHT WHAT IS GOING ON, AND I'M VERY UNHAPPY. IF IT WAS A CONSUMER PROBLEM IT WOULD BE NO BIG DEAL BUT THERE IS A RECALL GOING ON THAT IS HAPPENING TO MY VEHICLE THAT THEY ARE REFUSING TO FIX BECAUSE THEY SAY THE ENGINE TEST OUT FINE! WELL THE FOREIGN OBJECT IS STILL GETTING INTO MY OIL CYCLE AND COULD'VE LEAD TO A SERIOUS WRECK!

RECENTLY I HAVE BEEN HAVING ISSUES WITH MY VEHICLE IT WILL CUT OFF WHILE DRIVING THE AND I AM UNABLE TO APPLY THE BRAKES, JUST LAST NIGHT WHILE DRIVING THE VEHICLE IT STALLED OUT AND STARTED GOING SLOWLY I COULD NOT APPLY BRAKES TO THE CAR AND IT STARTED SMOKING FROM THE DASH AND THE ENGINE WITH NO OTHER CURRENT CONDITIONS I HAD TO THROW THE CAR IN PARK WITH OUT BEING ABLE TO USE THE BRAKES IN ORDER TO STOP THE VEHICLE THIS ALMOST CAUSED AN ACCIDENT AND ALMOST COST ME MY LIFE I NOTICED FROM OTHER COMPLAINTS OTHERS ARE HAVING THE SAME ISSUES WITH NO CURRENT SOLUTION OR PROBLEM THIS IS VERY WEIRD

THE STEERING IS MAKING A VIBRATING, CLICKING NOISE. IT DOES THIS WHILE DRIVING, TURNING EVEN IF THE VEHICLE IS OFF AND STATIONARY.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT APPROXIMATELY 30 MPH, A WARNING INDICATOR ILLUMINATED, ADVISING THE CONTACT TO DISCONTINUE DRIVING THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND ON IN ORDER FOR THE INDICATORS TO TURN OFF. IN ADDITION, WHILE ATTEMPTING TO COME TO A STOP, THE VEHICLE SHOOK AND HESITATED TO STOP APPROPRIATELY. THE CONTACT TOOK THE VEHICLE TO ARCHER KIA (LOCATED AT 11614 SOUTHWEST FWY, HOUSTON, TX 77031, 888-879-5194) WHERE REPAIRS WERE MADE TO THE HYDRAULICS. THE SPECIFIC PARTS WERE NOT IDENTIFIED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE TO JOE MEYERS KIA (LOCATED AT 16484 NW FWY, HOUSTON, TX 77040, 713-587-9940) WHERE THE UPPER AND LOWER CONTROL ARMS AND BALL JOINTS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 13386178. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

I WAS DRIVING DOWN A NEIGHBORHOOD ROAD AND THE CAR QUIT WORKING, ALL THE LIGHTS ON THE DASH POPPED UP AND THE CAR WOULD NOT START ANYMORE AFTERWARDS

DURING A NORMAL DRIVE HOME THE ENTIRE CAR JUST STOPPED IN THE MIDDLE OF TRAFFIC. LEAVING ME STRANDED IN THE MIDDLE OF THE STREET. THE CAR WAS IN MOTION WHEN IT CUT OFF. LUCKILY I WAS ABLE TO GET IT TO STOP BEFORE THINGS GOT ANY WORSE. IT APPEARED THAT THE ENGINE HAD LOCKED UP. I HAD TO GET A TOW TRUCK TO TAKE IT TO A REPAIR SHOP.

THERE IS A PROBLEM WITH THE STEERING. MAKING A CLICKING WHEN TURNING THE WHEEL FROM LEFT TO RIGHT THE WHEEL FEELS LIKE IT'S SLIPPING

I HAVE OWNED MY VEHICLE FOR 3 YEARS. MY AIRBAG SENSOR LIGHT HAS COME ON FIR I THE 2ND TIME. I SPOKE WITH THE MANUFACTURER AND THEY ARE SHOWING NO DESIRE TO LOOK INTO THE PROBLEM WITHOUT THE BEING A SIZABLE EXPENSE TO MYSELF. ALSO MY BACK UP CAMERA IS SHOWING SIGNS OF CONNECTION ISSUES. BOTH I FEEL ARE A SSFETY CONCERN OF DRIVING THE VEHICLE.

MY ELECTRONIC STABILITY CONTROL BOX HAD TO BE REPLACED WITH ONLY 66,000 MILES. THE STEERING BECAME BUMPY WITH NOISE. IT HAPPENED WHEN SLIGHTLY TURNING THE WHEEL IN EITHER DIRECTION.

ON INTERSTATE 675 NORTH-GA CAR STALLED, LOST POWER TO THE ENGINE, EPS LIGHT, CHECK ENGINE LIGHT, OIL LIGHT CAME ON ON THE INSTRUMENT PANEL, NO POWER STEERING. I HAD TO CROSS TWO LANES OF INTERSTATE TRAFFIC TO TRY TO MAKE IT SAFELY TO THE SHOULDER. MY CAR WOULDN'T TURN OVER OR START. I LET THE CAR SIT FOR AN HOUR AND TRIED AGAIN TO START IT. I RECEIVED NO NOTICE OF ANY RECALLS FROM THE DEALER OR THE MANUFACTURER. IT WAS A DANGEROUS SITUATION TO BE IN ON THE INTERSTATE OR ANYWHERE FOR THAT MATTER.

MY CAR HAS BEEN MAKING A VERY LOUD CLICKING SOUND IN THE STEERING. I ALSO HAVE A HARD TIME STEERING AS IT PULLS AND IT SHAKES AND WILL STEERING.. IT VERY SCARY AND IT FEELS LIKE ITS GOING TO LOCK UP AT TIMES. THE CAR ONLY HAS 23,000 MILES ON IT.. GARAGE KEPT.

CLOCK SPRING IN STEERING WHEEL BROKE. HAS BEEN LIKE THIS FOR YEAR.

MY CAR KEEPS HAVING SOME KIND OF AN ELECTRICAL GLITCH WHERE IT SEEMS MY BATTERY IS DEAD COMPLETELY WIPES THE MEMORY FROM THE CAR THEN IT'LL START 1 MINUTE LATER, TIRES KEEP GETTING EATING FROM THE INSIDE JUST ABOVE THE RIM, MOTOR HAS BEEN MAKING A TICKING NOISE SINCE I GOT THE CAR IT WAS LOOKED AT AS ONE OF THE RECALLS AND SAID IT WAS FINE, I FEEL THIS CAR IS UNSAFE FOR ME AND MY FAMILY, THE HAS EVEN SHUT OFF AS I WAS DRIVING DOWN THE ROAD ACTED LIKE IT WAS THE BATTERY WAS DEAD AND IT STARTED A COUPLE MINUTES LATER

MY CAR PUTS OUT EXHAUST AND LOSES POWER WHILE STEPPING ON THE GAS PEDDLE. OIL DISAPPEARS WHEN THIS HAPPENS. HAVE TO PUT OIL IN MY CAR ABOUT EVERY 2 WEEKS. ENGINE LIGHT COMES ON AND CAR WON'T GO. BEEN IN SHOP 4 TIMES BUT KIA WILL NOT FIX IT CORRECTLY BECAUSE THE ENGINE CODE THAT THEY NEED TO FIX THE ENGINE DOESN'T COME ON SO I NOW DON'T HAVE A CAR TO DRIVE BECAUSE THEY SAY THE ONLY FIX IS A NEW ENGINE BUT THEY WON'T FIX IT. ON GOING ISSUE FOR PAST 5 MONTHS. SAME THING EVERYTIME. THEY PUT A BANDAGE ON IT AND THEN IT LASTS FOR ABOUT 2 TO 5 WEEKS AND THEN DIES AGAIN. SAME ISSUE EVERY SINGLE TIME. THIS HAPPENS WHILE THE CAR IS IN MOTION AND THEN WHEN IT LOSES POWER MY CAR JUST SLOWS DOWN VERY QUICKLY AND WON'T GO. DANGEROUS/SCARY WHEN THIS HAPPENS ON THE FREEWAY. THE CAR ALSO DOES THIS BUCKING WHERE IT FEELS LIKE IT IS TRYING TO GO BUT WON'T.

INTERMITTENT STALLING OF VEHICLE UPON SLOWING/STOPPING AT REDLIGHTS/STOP SIGNS IN WHICH ENGINE BEGINS LOSING POWER/GAS EITHER STALLS AS IF IT'S TRYING TO QUIT OR CAR STALLS & QUITS. THIS HAS HAPPENED NUMEROUS TIMES, NEARLY CAUSING ACCIDENTS & INCREASING IN FREQUENCY. I HAVE NOTICED MY MOTOR KNOCKING LOUDER & UPON VISUAL EXAM, THE ENTIRE MOTOR IS SHAKING WHICH CAN BE FELT WHILE DRIVING BUT MOST NOTICEABLE CAUSING CAR TO SHAKE WHEN AT AN IDOL. MOST RECENT, I'VE BEGAN TO SMELL A VERY STRONG ODOR OF GASOLINE UPON STARTING THE CAR BUT WORSENS UPON ACCELERATING. THE CAR IS RUNNING RICH, AND SMELL OF GASOLINE IS SO STRONG, WE HAVE TO ROLL DOWN WINDOWS. THE FUMES ARE MORE PROMINENT TOWARDS REAR OF CAR CLOSE TO EXHAUST. I CANNOT SEE ANY LEAKAGE OF FUEL WHEN LOOKING HOWEVER I AM LOSING FUEL SOMEWHERE BECAUSE MY GAS MILEAGE HAS GREATLY GOTTEN WORSE & BURNING THROUGH IT AT A FAST PACE. I TOOK IT TO KIA DEALERSHIP IN SALISBURY NC TODAY IN WHICH THEY UPGRADED COMPUTER SOFTWARE RELATED TO RECALL ON 2.4L GDI ENGINE AS I HAVE A 2013 KIA OPTIMA. MECHANIC STATES THE ENGINE TEST DID PASS BUT FEELS IT WILL NEED TO BE REPLACED AT SOME POINT?? MECHANIC SAID HE DIDN'T SMELL ANY GASOLINE BUT HE DID NOT TEST DRIVE THE CAR OR RUN DIAGNOSTIC TEST AS HE SAID I WOULD HAVE TO PAY THE $129 FEE......I DECLINED PAYING THE FEE AND REQUESTED IT BE DONE AS THIS IS A WELL KNOWN PROBLEM BUT THAT WAS DENIED. I NEED THIS ADDRESSED AND REPAIRED. IT IS DANGEROUS, COSTING ME MORE MONEY FOR GAS & AFFECTING MY JOB. PLEASE ADVISE.......THIS IS NOT ACCEPTABLE AND SHOULD NOT PLACE FINANCIAL OR SAFETY BURDENS ON OWNERS AS WE ALREADY PAY ENOUGH FINANCING AS WELL AS REGULAR/NORMAL WEAR & TEAR EXPENSES!! I'M STILL MAKING PAYMENTS ON MINE BUT BECOMING TOO DIFFICULT & DANGEROUS TO DRIVE ESP GETTING TO WORK SO I CAN SUPPORT MY FAMILY!!

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE EXITING THE HIGHWAY AND PASSING ANOTHER VEHICLE, ALL POWER WAS LOST TO THE VEHICLE. THE CONTACT WAS ABLE TO TURN INTO A PARKING LOT AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND SMELLED A BURNING ODOR. THE CONTACT QUICKLY EVACUATED THE VEHICLE ALONG WITH HER DISABLED DAUGHTER. THERE WERE NO FLAMES PRESENT. A TOW TRUCK DRIVER ARRIVED AT THE SCENE AND NOTICED THE BURNING ODOR. THE VEHICLE WAS TOWED TO DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVE SW, CHARLESTON, WV 25303, (855) 739-5369). THE VEHICLE WAS TOWED TO THE DEALER LAST NIGHT. THE DEALER CALLED THE CONTACT AND PROVIDED THEM WITH THE VEHICLE'S REPAIR HISTORY. THE ENGINE WAS REPAIRED SEVERAL TIMES IN THE PAST REGARDING AN UNKNOWN RECALL. IN MAY OF 2019, THE CONTACT CALLED THE MANUFACTURER BECAUSE SHE WAS CONCERNED ABOUT A KNOCKING NOISE THAT WAS GETTING LOUDER AND LOUDER. THE MANUFACTURER DIRECTED THE DEALER TO INSTALL A DEVICE TO ELIMINATE THE KNOCKING NOISE. THE DEVICE WOULD ENABLE THE VEHICLE TO BE DRIVEN 35 MPH SHOULD THE ENGINE MALFUNCTION FOR AN UNKNOWN DISTANCE. THE FAILURE MILEAGE WAS 116,000.

WHILE DRIVING OR AT AN IDLING POSITION WHEN THE STEERING WHEEL IS STRAIGHT AND YOU MOVE IT LEFT OR RIGHT ABOUT AN INCH THERE IS A CLICKING NOISE. IT ALSO DOES THIS WHILE DRIVING AT ANY SPEED. IT'S BEEN GOING ON FOR ABOUT 3WKS NOW. I CALLED THE RECALL CORPORATE OFFICE AND APPARENTLY THERE ARE NO RECALLS FOR THIS HOWEVER, THERE ARE NOW 120 COMPLAINTS FOR THIS SAME PROBLEM... IS SOMETHING GOING TO BE DONE OR ARE WE WAITING FOR AN ACCIDENT TO HAPPEN??

MY 2013 KIA OPTIMA EX WITH A 2.4L...I WAS DRIVIN DOWN THE INTERSTATE AND CHECK ENGINE LIGHT CAME ON AND CAR WENT INTO A LEMP MODE. HAD CAR SCANED CODE IS P1326 SAME AS OTHER KIAS SAME YR LOOKED ONLINE TO SEE IF I HAD RECALLS ON MY CAR AND THERE IS NOT

THE ENGINE LIGHT CAME ON A SENSOR WAS REPLACED BUT IT STILL COMES ON

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, THE CHECK OIL WARNING INDICATOR ILLUMINATED AND AN ABNORMAL KNOCKING SOUND WAS DETECTED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WHERE IT STALLED. THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE MOTOR SEIZED AND THE VEHICLE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

MY KIA HAS LESS THAN 40,000 MILES AND THE LINE BESIDE THE TURBO IS LEAKING OIL LIKE CRAZY

'GLOW RELAY RECALL' VEHICLE WAS IN MOTION ON A CITY STREET WHEN THE ENGINE LIGHT STARTED FLASHING AND THE CAR WENT INTO LIMP MODE AND REQUIRED ME TO PULL OFF THE ROAD. THE ENGINE WAS SCANNED FOR THE CODE AND CAME UP AS P1326 'GLOW RELAY STUCK ON'. I LOOKED IT UP AND SAW THAT IT CAN BE COMMON IN THE HYUNDAI SONATA WHICH IS HYUNDAI'S VERSION OF A KIA OPTIMA WITH THE SAME ENGINE AND HYUNDAI DOES HAVE A RECALL FOR THAT ISSUE.

VEHICLE CONTINUES TO RUN HOT AFTER REGULAR MAINTENANCE AND REPAIRS FROM A CERTIFIED KIA DEALER. ENGINE HAD BEEN REPLACED ONCE AND CONTINUES TO EXHIBIT THE SAME BEHAVIORS AFTER MULTIPLE ATTEMPTS AT RESOLVING THE ISSUE.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. KIA OF IRVINE (LOCATED AT 45 OLDFIELD, IRVINE, CA 92618, 949-612-9514) WAS CALLED AND STATED THAT THE FAILURES WERE NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

I WAS DRIVING HOME A FEW GUYS I WORK WITH AND HAD NO PREVIOUS ISSUES WITH THE ENGINE BEFORE, AND ON MY DRIVE HOME I WAS SITTING AT A RED LIGHT AS THE CAR STARTED TO SHAKE UNCONTROLLABLY. THE LIGHT THEN TURNED GREEN AND I CASUALLY FOLLOWED THE SPEED OF THE TRAFFIC NO MORE THAN 150 FT BEFORE THE MOTOR STARTED SQUEALING AND KNOCKING, COME TO FIND OUT IT'S A RECALL THE REGULAR KIA OPTIMAS HAVE, IT'S SPUN A BEARING IN THE 3RD CYLINDER AND KIA REFUSES TO REPLACE IT SAYING THAT IT ISN'T COVERED BECAUSE IT'S THE HYBRID WITH THE SAME ISSUE. KIA NEEDS TO OWN UP TO IT. I USED THIS VEHICLE AS A WORK TRANSPORT AND HAS ALWAYS HAD ITS MAINTENANCE DONE. NOW I'M OUT A VEHICLE AND KIA IS IGNORING MY MESSAGES TO THEM. I'M VERY UNSATISFIED WITH THE WAY KIA HAS TREATED ME. NO ONE HAS REACHED OUT TO ME, JUST IGNORING ME AS A CUSTOMER. DISSATISFACTION, MAJOR DISSATISFACTION.

ENGINE SEIZED WHILE DRIVING IN THE HIGHWAY ALMOST CAUSING A ACCIDENT. THERE IS A RECALL FOR THIS MATTER AND WAS NOT INFORMED TO ME.

WHILE DRIVING ON THE INTERSTATE THE CAR BEGAN TO LOSE POWER EVEN THOUGH I HAD MY FOOT ON THE GAS PEDAL. ONCE HOME, AFTER TURNING THE CAR OFF I NOTICED THAT THE BRAKE LIGHTS WERE STILL ON. DRIVING THE NEXT MORNING WE PAID ATTENTION TO THE BRAKE LIGHT IN THE REAR WINDOW AND EVERY TIME THE CAR WOULD START TO SLOW DOWN OR SEEM TO LOSE POWER THE BRAKE LIGHT WAS ON. IT IS ALMOST AS IF THE BRAKES ARE ENGAGING ON THEIR OWN. YOU COULD SEE THE LIGHT FLICKERING BUT IF YOU HOLD YOUR FOOT UNDER THE PEDAL TO KEEP IT FROM MOVING THERE WAS NO ISSUE.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE RPMS DROPPED TO 0 AND THE VEHICLE STALLED. THE CONTACT HEARD AN ABNORMAL NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED BRIEFLY AND THEN TURNED OFF. THE CONTACT STATED THAT SHE WAS ABLE TO DRIVE UP TO 20 MPH BEFORE THE VEHICLE BEGAN TO HESITATE AND MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PARKED ON THE SIDE OF THE ROAD AND THEN RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO NALLEY KIA (LOCATED AT 7849 MALL PKWY, LITHONIA, GA 30038, (678) 374-3820), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TOWED TO PEP BOYS WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

I OWN A 2013 KIA OPTIMA MY CAR WOULDN'T START. THEN AFTER A FEW TRIES IT STARTED UP. THEN IT DID IT AGAIN. MY CAR WOULDN'T START. MY CAR WOULD STALL OUT. THEN IT STARTED MAKING A KNOCKING NOISE IN THE ENGINE. THE NEXT DAY THE CHECK ENGINE LIGHT WENT ON. MY ODOMETER JUST HIT OVER 100,000 A FEW WEEKS BEFORE. I MADE AN APPT AT A KIA DEALERSHIP SERVICE DEPT BUT IT'S NOT UNTIL NEXT WEEK. I'VE ONLY HAD THIS CAR FOR 3 MONTHS. I JUST PURCHASED IT. NOW I'VE LEARNED ABOUT THE KIA RECALL SC147 & NHTSA RECALL 17V224000 ON BEARINGS THAT LEAD TO ENGINE SEIZURE & THAT CAN LEAD TO METAL IN THE OIL. AND IT CAUSES A KNOCKING NOISE. I AM POSITIVE THIS IS WHAT'S WRONG WITH MY CAR. I HOPE THE KIA DEALERSHIP WILL FIX MY CAR NEXT WEEK THAT'S THE EARLIEST APPOINTMENT THEY HAVE. I HOPE I CAN GET A CAR LOANER.

THE VIN DID NOT GET THAT THIS IS AN OPTIMA HYBRID, WHICH ISN'T IN THE RECALL, SC145, BUT HAS SIMILAR SYMPTOMS, ONLY KIA OPTIMAS. DRIVING AT 75MPH, I TRIED TO ACCELERATE TO GET AROUND A CAR AND I FELT/STARTED HEARING ROD KNOCK. AT IDLE THE SOUND IS WORSENED ONLY BECAUSE I'M NOT GOING HIGHWAY SPEEDS. I'M WORRIED THAT THE ENGINE COULD HAVE SEIZED AND CREATED A SERIOUS ACCIDENT. IT WAS DIAGNOSED AS ROD FAILURE AT THE KIA DEALERSHIP. THE CAR HAS 116,000 MILES AND IS JUST OUTSIDE OF THE WARRANTY. THEY DON'T WANT TO HELP OUT IN ANY WAY BECAUSE IT'S NOT PART OF THE RECALL PROGRAM.

WHILE I WENT ON THE HIGHWAY THE ACCELERATION FELT VERY SLUGGISH AND HAD A HARD TIME SPEEDING UP TO THE SPEED LIMIT. THE CAR ONLY GOT WORSE AS I WENT ON A STREET AND IT FELT AS THOUGH IT DID NOT WANT TO GO, LIKE IT LOST MOST OF ITS POWER. TURNS OUT SOMETHING IS WRONG WITH THE ENGINE BUT I FEEL THAT MY CAR SHOULD BE UNDER A NEWER RECALL BUT ISN'T, AS SMOKE WAS COMING OUT OF THE EXHAUST AND THE ENGINE LIGHT WASN'T EVEN ON. SOMEHOW THE CAR WAS OUT OF OIL WITH NO LIGHT COMING ON TO INDICATE THAT AND RECENTLY ABOUT A WEEK AGO OIL WAS PUT IN, AND WEEKS PRIOR OIL WAS PUT IN.

WHILE ACCELERATING VEHICLE WOULD LOSE POWER EVEN THOUGH GAS PEDAL WAS PRESSED. THERE WERE NO RPMS SHOWING AT ALL NO MATTER WHAT SPEED I WAS DRIVING. CAR WOULD ACCELERATE UNTIL ENGINE POWER LOST, I WOULD LET OFF THE GAS, CAR WOULD SHIFT HARD AND THEN I COULD ACCELERATE AGAIN UNTIL JUST PRIOR TO NEXT GEAR. SAME THING WOULD HAPPEN. ALSO, WHEN THIS OCCURRED, I LOST ALL AIR CONDITIONING COOLING. FAN WOULD BLOW BUT NO COLD AIR.. DROVE FINE PRIOR TO THIS HAPPENING AND DROVE FINE AFTER CAR SAT OVER NIGHT. HAVEN'T BEEN ABLE TO DUPLICATE ISSUE BUT HAVE VIDEO AND PICTURES SHOWING NO RPM, BUT TRAVELLING/ ACCELERATING

MY DAUGHTER REAR ENDED ANOTHER CAR. HER AIR BAGS DID NO DEPLOY AND HER SEAT BELT DIDN'T LOCK. FORTUNATELY NO ONE WAS HURT.

BEFORE I PAID OFF MY CAR IN 12-1-18, MY 2013'KIA OPTIMA'S PAINT STARTED CHIPPING OFF. IT HAS CHIPPED OFF FIRST ON THE HOOD AND THEN ON THE DOOR JAMS ON BOTH FRONT DOORS. I FIND THIS SUSPICIOUS IN THAT WHEN I BOUGHT THE CAR NEW, THEY WERE PUSHING AN EXTRA PAINT PROTECTION PROGRAM- - FOR A MEAR $2000 PLUS EXTRA! IT'S AS IF THEY KNEW THE PAINT WOULD FAIL IN LESS THAN FIVE YEARS.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT TOOK THE VEHICLE TO CLASSIC KIA CARROLLTON (2920 N INTERSTATE 35E, CARROLLTON, TX 75007, (866) 559-8140) TO BE REPAIRED PER UNKNOWN RECALLS REGARDING THE ENGINE AND AIR BAGS. THE DEALER KEPT THE VEHICLE FOR 85 DAYS, BUT THE AIR BAG INDICATOR ILLUMINATED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DETERMINED THAT THE SRS MODULE NEEDED TO BE REPLACED AT THE COST OF $854. THE CONTACT BELIEVED THE DEALER WAS DISHONEST AND DID NOT TELL HER ABOUT THE SRS MODULE AT THE TIME OF THE INITIAL REPAIR. THE DEALER CLAIMED THAT THE SRS MODULE HAD NOTHING TO DO WITH THE AIR BAG RECALL. THE CONTACT RESEARCHED THE DEALER AND FOUND SEVERAL COMPLAINTS OF PEOPLE BRINGING THEIR VEHICLES IN FOR RECALL REPAIRS AND EXPERIENCED OTHER ISSUES AFTERWARDS. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 139,372.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL AND THE CONTACT HEARD AN ABNORMAL CLINKING NOISE. IN ADDITION, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED AND FLASHED. THE VEHICLE WAS TAKEN TO SOUTHWEST KIA OF ROCKWALL (1790 INTERSTATE HWY 30, ROCKWALL, TX 75087, (469) 402-2900) WHERE AN ENGINE KNOCKING TEST WAS PERFORMED, BUT IT FAILED TWICE. IN ADDITION, OIL WAS ADDED TO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD INVESTIGATE THE FAILURE; HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 122,,856. *TT *TR

BACK IN 2016 THE STEERING RECALL ISSUE WAS REPAIRED ON MY VEHICLE. IN FED 2017 DURING THE 50K MILE WARRANTY INSPECTION KIA REPLACED THE POWER STEERING ASSEMBLY. ABOUT A WEEK AGO MY STEERING BEGAN TO HAVE THE SAME ISSUE, LOTS OF PLAY IN THE STEERING WHEEL, VIBRATIONS FELT THROUGH THE PEDALS INTO THE STEERING. KIA IS NOW SAYING IT HAS NOTHING TO DO WITH THE RECALL THAT IT IS NORMAL WEAR AND TEAR. I HAVE NEVER HEARD OF NORMAL WEAR AND TEAR TO A VEHICLE STEERING SHAFT OR ASSEMBLY. WHILE DRIVING THE STEERING IS VIBRATING AND DOES NOT FEEL TOTALLY CONNECTED TO THE WHEELS.

DROVE TO GET ICE CREAM AND CAR WAS RUNNING WELL, WITHOUT ANY PROBLEMS. SHIFT THE CAR OFF TO ORDER ICE CREAM, AND WHEN GETTING BACK IN THE CAR, THE CAR WOULD NOT START. ALL THE LIGHTS WOULD COME ON AND MY MUSIC WOULD PLAY AS WELL AS THE AC TURNED ON, BUT NOTHING MORE THAN AN ALMOST SILENT TICKING SOUND COMING FROM UNDER THE HOOD. HAD MY HUSBAND TRY TO JUMP THE CAR TO SEE IF THAT HELPS, AND NOTHING HAPPENED. I HAD THE CAR TOWED HOME AND THE NEXT MORNING, MY HUSBAND AND I REPLACED THE IGNITION SENSOR FUSE AND THE CAR STARTED. THEN A COUPLE HOURS LATER I TRIED TO START THE CAR AGAIN, AND IT WAS DOING THE SAME THING. CAR HAS BEEN DISABLED EVER SINCE AND IS GOING ON 1 WEEK NOW. CAR BROKE DOWN ON WEDNESDAY 31 JULY, 2019. NOT TO MENTION THAT I JUST HAD MY RADIATOR COOLING FAN REPLACED TWO DAYS PRIOR TO THIS BREAKDOWN. I ALSO HAD MY REPLACEMENT RECALL ENGINE PLACED IN JUST ABOUT A MONTH AGO. ALL OF THESE PROBLEMS ARE HAPPENING AFTER THE RECALL HAS BEEN PLACED, AND THE ONLY THING I GET IS KICK BACK WHEN I SAY THIS CANNOT BE COINCIDENTAL. I GET TOLD THAT MY CAR HAS MANY MILES ON IT SO THINGS ARE EXPECTED TO BREAK. UNACCEPTABLE AND UNAPPRECIATED AND JUST DOWN RIGHT WRONG. *TR

THE STEERING STICKS AND THERE IS OBVIOUS EVIDENCE OF RESISTANCE WHILE DRIVING. I TOOK IT TO PATTERSON KIA IN ARLINGTON, TX AND THEY PERFORMED A SOFTWARE UPDATE. THIS IS A MECHANICAL ISSUE AND OF GREAT SAFETY CONCERNS. THIS IS SUBSEQUENT TO PRIOR RECALL SERVICE PERFORMED ON THE STEERING.

ENGINEERING DIED WITH NO WARNIGS ON STATE HIGHWAY 33 WHILE MOVING

THIS CONCERNS KIA RECALL SC147. I HAVE A 2013 KIA OPTIMA EX THAT I PURCHASED USED WITH 98,000 MILES ON IT IN FEBRUARY 2019. THE CAR DROVE PERFECT WITHOUT ANY PROBLEMS. I RECENTLY HAD THE OIL CHANGED IN JUNE. A COUPLE OF WEEKS LATER THE MOTOR STARTED KNOCKING SLIGHTLY FOR NO REASON AFTER A RECENT TRIP TO MEMPHIS, TENNESSEE. THE ENGINE STALLED IN TRAFFIC SO I PUT IT IN NEUTRAL AND I WAS ABLE TO CRANK IT BACK UP. THE NEXT MORNING IT WAS REALLY KNOCKING LOUDLY SO I TOOK IT TO A MECHANIC WHO STATED THE ENGINE WAS TRYING TO THROW A ROD.

THE IGNITION SWITCH WON'T TURN, CAR SEEMS TO BE ON EVEN THOUGH LETS AREN'T IN IGNITIINNSWITCH, RADIO COMES ON BUT CAR LET STICK IN ON POSITION AND WON'T TURN..DOORS WON'T LOCK UNLESS KEY IS USED

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILED DRIVING AT APPROXIMATELY 65 MPH, THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. WHILE AT A STOP LIGHT THE ENGINE SUDDENLY STALLED. THE ENGINE WAS RESTARTED AND MOMENTS LATER SMOKE AND FLAMES WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. AFTER EXITING THE VEHICLE, THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

THE MOTOR IN MY 2013 KIA OPTIMA SPUN A ROD BEARING ON THE WAY TO A OUT OF TOWN SOFTBALL TOURNAMENT FOR MY DAUGHTER THE WEEKEND OF JUNE 28TH THRU JUNE 30 2019. MY FAMILY AND I WERE ABOUT 40 MILES AWAY FROM HOME ON THE HIGHWAY WHEN THE VEHICLE STARTED TO LOSE POWER. WE STOPPED TO CHECK THE CAR TO SEE WHAT COULD BE THE PROBLEM AND THAT'S WHEN I HEARD A KNOCKING NOISE COMING FROM THE MOTOR. AT THAT POINT I HAD NO CHOICE BUT TO HAVE IT TOWED TO A MECHANIC SHOP IN ANOTHER CITY AND STAR WHERE THE CAR STILL IS TODAY. THE VEHICLE HAS NOT BEEN STARTED SPENCE THE DAY OF BREAK DOWN.(JUNE 28TH 2019)THE MECHANIC RECOMMENDED ME TO SEE IF THERE WAS A RECALL ON THE VEHICLE FOR THIS PROBLEM AND WITH YOUR VIN LOOKUP TOOL I WAS ABLE TO FIND OUT THAT THE MOTOR DOES HAVE A RECALL ON IT FOR THIS VERY REASON. (OIL PASSAGES MAY BE BLOCK DUE TO DEBRIS FROM MANUFACTURER CLEANING DEFECT. CAUSING PREMATURE ROD BEARING WEAR FROM NOT CLEANING ENGINE PROPERLY BEFORE ENGINE ASSEMBLY).. I NEVER RECEIVED NOTICE IN THE MAIL ABOUT A RECALL ON MY VEHICLE NOR DO I HAVE RECALL NUMBER. THE MECHANIC IS WILLING TO FIX THE ENTIRE PROBLEM FOR US BUT I NEED TO KNOW IF I SHOULD ALLOW HIM AND WILL RECEIVE REIMBURSEMENT AFTER PAID REPAIRS OR WOULD YOU LIKE ME TO HAVE IT TOWED TO A KIA AUTHORIZED DEALER FOR REPAIRS. THANK YOU FOR YOUR HELP.

IM DRIVING IN THE CITY STREETS THE CAR HAS HAD A CODE THAT CAME UP 1 MONTH AFTER THE IT IS A CORE TO REPLACE TUBE TO THE SXL TURBO THIS WORK WAS PERFORMED AT THE TIME OF THE SECOND ENGINE REPAIR DUE TO RECALL I HAVE CONTACTED KIA AND TOLD THEM OF THE ISSUE NOW CURRENTLY AS I WAIT FOR MY APPOINTMENT THE SERVICE DEPARTMENT IS SO BACKED UP I NOW HAVE A ISSUE WHERE I CAN NOT REVERSE THE CAR WANTS TO SHUT OFF AS I ACCELERATE AND IT FEELS LIKE THERE IS A PARKING BRAKE ON I TOLD KIA THE CAR JERKS GOING INTO 1ST GEAR AND THEN ACCELERATES WITH A JERKING MOTION TOOK IT TO A LOCAL MECHANIC VERIFIED ONLY CODE THAT SHOWS UP IS FOR THE TURBO IT HAS A FLUTTER THAT NEEDS TO BE ADJUSTED OR LINE REPLACEMENT BUT I HAVE PROOF THAT THAT WORK WAS ALREADY DONE I DO NOT KNOW IF THE CAR WILL MAKE THE APPOINTMENT TIME NOW THAT IT IS 5 DAYS OUT VERY DANGEROUS DUE TO CAR IS NOT ABLE TO ACCELERATE AT A SAFE SPEED GOING INTO ANY INTERSECTION

VEHICLE STALLS OUT AND LOSES POWER WHILE DRIVING. AT TIMES ENGINE LIGHT MAY FLICKER. SOMETIMES ON START UP ENGINE WILL PUTTER LIKES ITS NOT FIRING ON ALL CYLINDERS. AFTER RETSTART SEVERAL TIMES THE RPM GAGE WILL NOT MOVE WHILE DRIVING. DEALER DROVE VEHICLE BUT COULD NOT FUND ANY CODES APPEARING AND PROBLEM DID NOT OCCUR WHILE IN SHOP. PROBLEM HAS BEEN GOING ON FOR ABOUT 3 WEEKS OFF AND ON. ON ONE OCCASION I WAS NEARLY REAR ENDED ON THE FREEWAY WHEN VEHICLE STALLED OUT AT APPROXIMATELY 65 MPH.

WHILE DRIVING AT 65 MPH ON THE FREEWAY MY KIA SUDDENLY STALLED CAUSING ME TO HAVE TO STEER THE CAR OFF THE FREEWAY BARELY AVOIDING GETTING STUCK IN THE MIDDLE OF THE FREEWAY. LUCKILY TRAFFIC WASN'T BAD BUT I DID HAVE TO AVOID GETTING HIT BY ONCOMING CARS.

WHEN ATTEMPTING TO START MY VEHICLE EVERYTHING TURNED ON IN THE CAR EXCEPT THE CAR ITSELF. BRAKE PEDAL WAS STIFF AND NOTHING WOULD TURN THE ENGINE ON. IT TOOK OVER 10 MINUTES AND WAS FINALLY ABLE TO GET THE VEHICLE TO FIRE. HAS HAPPENED TWICE TODAY 7/13/19. THE VEHICLE IS A PUSH BUTTON START WITH BATTERY CHARGE OF 95% AND NEW BATTERIES IN THE FOB.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE OPERATING THE VEHICLE, THE REAR BRAKE LIGHTS WOULD NOT ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.

MY BAKE TAIL LIGHT KEEP MOISTURE AND HOLDS WATER WHEN IT RAINS, WHICH HAS CAUSED ME TO REPLACE BAKE LIGHT OFTEN. THE SEALS ON THE LIGHTS AREN'T AIR TIGHT. IS THERE A RECALL ON THIS.

ENGINE NOISE, SOUND LIKE SOMETHING LOSE INSIDE. WHILE RUNNING STATIONARY AND MOVING, HAVE NOT DRIVEN THE VEHICLE SINCE NOISE STARTED 3 MONTHS AGO. NOT SURE WHAT THE PROBLEM IS. READ ABOUT RECALL JUST LAST WEEK.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 75 MPH, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AS IT CAUGHT FIRE UNDER THE HOOD. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES. THE ENTIRE FRONT END OF THE VEHICLE WAS BURNED. A POLICE REPORT WAS FILED. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT SURE IF A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 92,000.

CHECK ENGINE CAME ON AND CARMAX SAID IT NEEDS A NEW ENGINE

CAR STOPPED WORKING MOTOR MAKING LOUD POPPING SOUNDS AND STOPPED ON ME..THERE WAS NO INDICATION OR WARNINGS..

MY BRAKES FELT LIKE THEY LOCKED UP AND GAS PEDAL WENT TO THE FLOOR SO I PULLED INTO A PARKING LOT. I WASN'T SURE OF THE PROBLEM AT ALL. I LEFT IT THERE FOR APPROXIMATELY 4HOURS BEFORE COMING BACK TO IT. I WANTED TO SEE IF THE PROBLEM STILL EXISTED BEFORE CALLING A TOW TRUCK. AFTER I HIT THE IGNITION TO START MY CAR IT BEGAN TO SMOKE IN THE ENGINE. I CALLED 911 AND BY THE TIME THEY GOT THERE IT BEGAN TO SHOOT FLAMES FROM THE ENGINE. ALL THE DAMAGE WAS IN THE ENGINE AND IT WAS COMPLETELY MELTED TO NOTHING. MY INSURANCE ADJUSTER SAID SHE HAD NEVER SEEN ANYTHING SO BAD LIKE THAT IN AN ENGINE. THE MAN AT THE COLLISION CENTER TOLD HER THAT IT LOOKED LIKE IT WAS FUELED BY GASOLINE IN THE ENGINE. OBVIOUSLY THERE WAS SOMETHING WRONG IN THE ENGINE FOR THIS TO HAPPEN. I AM JUST GLAD I WASN'T DRIVING DOWN THE ROAD WHEN IT HAPPENED. I DON'T UNDERSTAND HOW A VEHICLE CAN BE SITTING STATIONARY AND CATCH ON FIRE. MY CAR IS AT A TOTAL LOSS ACCORDING TO MY INSURANCE ADJUST TODAY. I AM VERY FRUSTRATED WITH WHAT HAPPENED AND NOW I AM WITHOUT A CAR. I WANT SOME ANSWERS AS TO WHY MY ENGINE CAUGHT ON FIRE AND I FEEL THAT KIA NEEDS TO TAKE RESPONSIBILITY FOR WHAT HAPPENED. THIS WAS THE FIRST CAR I HAVE EVER PURCHASED ON MY OWN AND I HAVE NOT EVEN HAD IT A YEAR AND THIS HAPPENS.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 50 MPH, THE VEHICLE STALLED IN TRAFFIC. THE CONTACT PULLED OVER TO THE SHOULDER AND COULD NOT RESTART THE ENGINE. THE VEHICLE WAS PUSHED TO THE CONTACT'S HOME. THE VEHICLE WAS LATER RESTARTED AND DRIVEN TO QUATRO MOTORS (24820 PLYMOUTH ROAD, REDFORD MI, 48239, 313-794-9494) FROM WHERE IT WAS PURCHASED. THE VEHICLE WAS THEN TOWED TO GLASS MAN KIA (28000 TELEGRAPH RD, SOUTHFIELD, MI 48034, (855) 237-2819) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

THERE IS A SMALL RUBBER-LIKE COUPLING IN THE STEERING MECHANISM. IT FAILED AND PRODUCED ABOUT A QUARTER TURN OF SLACK IN THE STEERING WHEEL. IN READING TO ONLINE POSTS IT APPEARS THAT FAILURE IS COMMON. THE PARTS TECHNICIAN AT THE KIA DEALERSHIP DIDN'T NEED TO LOOK UP THE PART NUMBER...HE JUST REACHED IN A DRAWER NEARBY AND PULLED A NEW ONE OUT. THE PROBLEM CHANGED FROM A OCCASIONAL CLICK TO VERY SLOPPY STEERING WHILE DRIVING ON A 2 MILE STRETCH OF RUTTED ROAD AT APPROXIMATELY 10 MPH.. I HAVE ATTACHED A PICTURE OF THE FAILED PART AND ONE OF THE NEW PART.

MY 2013 KIA OPTIMA ENGINE SHUT OFF WHILE I WAS DRIVING AND LUCKILY I DIDNT GET INTO ACCIDENT AND WAS ABLE TO PARK NEARBY TO WAIT FOR A TOWED TRUCK. THIS IS VERY SCARY AND DANGEROUS. NOT SURE WHAT TO DO

MY FRIEND WAS DRIVING MY CAR AND WHILE IN THE TURNING LANE MY CAR SHUTS OFF. CAR WOULD NOT TURN ON AND IT WOULD NOT TAKE A JUMP. THE LOCATION WAS A BUSY STREET IN MEMPHIS.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WITHIN FIVE MINUTES OF ENTERING THE VEHICLE, THE CONTACT'S LIPS AND EYES STARTED TO BURN AND THERE WAS A FUEL ODOR INSIDE THE CABIN. THE FAILURES OCCURRED AFTER THE CONTACT FILLED THE FUEL TANK. THE CONTACT STATED THAT SHE COULD NOT BREATHE INSIDE THE VEHICLE AND THE AIR MADE HER SICK. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT AT CROWN KIA (5500 34TH ST N, ST. PETERSBURG, FL 33714, (844) 921-3247). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,439.

MY KIA WOULD JUST CUT OFF IN THE MIDDLE OF TRAFFIC IF I IDLING AT A LIGHT OR AT A STOP SIGN. I EVEN NOTICED WHEN I WHEN TO PUT FUEL IN THE TANK THE CAR HAD A HARD TIME TURNING BACK ON.

TAKARA RECALL: MY ENGINE HAD BEEN KNOCKING/SHAKING FOR A GOOD MINUTE NOW. WHEN I HAVE IT RUNNING AND HOOD OPEN IT'S JUST VIBRATING EXTREMELY HARD AND CONSTANTLY.I'VE NOTICED IT WANTS TO STALL OR NO SHIFT CORRECTLY AFTER A DEAD STOP AND SOMETHING GOING INTO 3RD GEAR. EVEN WHILE JUST IDLING I CAN FEEL THE ENGINE SHAKING THE WHOLE CAR FROM INSIDE.

SEE SERVICE REPORT

WHILE DRIVING ON WESTBOUND 696 AT APPROX 70 MPH, THE ENGINE STALLED. CHECK ENGINE LIGHT BLINKING. ENGINE MILEAGE 120,794 RECALL SERVICE PERFORMED AT KIA DEALER AT 116,214 MILES.

ENGINE RECALL. DEALERSHIP FIRST RECEIVED VEHICLE REPAIR MARCH 4, 2019 FOR COMPLETE ENGINE REPLACEMENT DUE TO RECALL AND CAR BECOME COMPLETELY IMMOBILE WHILE ON FREEWAYS. AND TOWED TO DEALERSHIP. DEALERSHIP INFORMED ME FIRST ENGINE FAILED AND REORDERED A NEW ENGINE. RECEIVED VEHICLE BACK FROM 2ND ATTEMPT OF ENGINE REPAIR MAY 16, 2019. VEHICLE CHECK ENGINE LIGHT ILLUMINATED MAY 31,2019. RETURNED VHEICLE BACK TO DEALERSHIP. REPAIR TO HARNESS AND NOC SENSOR. RECEIVED VEHICLE BACK FOR REPAIR JUNE 8TH. ON JUNE 10TH VEHICLE BECAME IMMOBILE AGAIN WHILE DRIVING OUT OF PARKING LOT AND TOWED TO DEALERSHIP FOR REPAIR. WAITING ON DEALERSHIP FOR DETAILS OF CAR PROBLEMS.

WHEN DRIVING MY VEHICLE I CAN SMELL GAS FUMES INSIDE OF THE CAR. THIS STARTED ON THE LATTER PART OF LAST YEAR. I CONTACTED MY THE CENTER THAT SERVICES MY CAR. TOOK IT IN FOR SERVICE ASKED THEM TO CHECK FOR THE SMELL. I WAS TOLD THAT THEY DIDN'T SMELL ANYTHING. I WAS TOLD THAT I WOULD HAVE TO PAY TO HAVE A DIAGNOSTIC FEE THE HAVE IT CHECKED. I HAVE SCHEDULED TO HAVE MY CAR SERVICED ON JUNE 18 AND I WILL BE PAYING TO HAVE IT RUN THEM. CURIOUS IF THIS HAS BEEN A PROBLEM. I HAVE BECOME VERY INSECURE IN DRIVING MY CAR. WHAT ELSE CAN I DO IN THIS CASE?

ENGINE BURNING OIL. KNOCKING WHEN ACCELERATING.

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SPEED SUDDENLY DECREASED BEFORE STALLING. SMOKE WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. AFTER LIFTING THE HOOD FLAMES WERE PRESENT COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT THE A VEHICLE WAS DESTROYED. A FIRE REPORT WAS TAKEN AT THE SCENE. THE VIN WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT HIS 3 CHILDREN WERE PRESENT AT THE TIME OF THE FIRE. THE MANUFACTURER WAS CONTACTED AND OFFERED ASSISTANCE WITH A RENTAL. THE FAILURE MILEAGE WAS 110,000.

TAKATA RECALL ENGINE OIL IS BURNING AWAY AND THE REPLACEMENT OF OIL IS BECOMING MORE FREQUENT. USED TWO QUARTS IN LAST 7 DAYS

WAS DRIVING VEHICLE 65 MPH ON INTERSTATE HWY WHEN ENGINE SHUT OFF WITHOUT WARNING OF ANY KIND. VEHICLE WILL NOT RESTART AND WAS TOWED

MY 2013 KIA OPTIMA SX BURNS EXCESSIVE OIL AND PRODUCES EXCESSIVE EXHAUST SMOKE. THE DEALERSHIP ORIGINALLY TOLD ME I HAD A FAULTY EXHAUST CONTROL VALVE. AFTER I REPLACED THAT VALVE, HOWEVER, THE PROBLEM(S) PERSISTED. AT MY LAST SERVICE VISIT, THE DEALERSHIP SIMPLY TOPPED-OFF THE OIL TO GET THE ENGINE MALFUNCTION AND CHECK OIL WARNING LIGHTS TO GO OFF. UPON LEAVING THE DEALERSHIP, I SOON DISCOVERED THAT THE EXCESSIVE EXHAUST SMOKE REMAINED. THE ONLY TIME THE EXCESSIVE EXHAUST SMOKE DISSIPATES IS WHEN MOST OR ALL OF THE OIL HAS BURNED OFF. (THE SERVICE ADVISOR AT A SECOND DEALERSHIP SIMPLY TOLD ME THEY COULDN'T DIAGNOSE OR FIX THE PROBLEM.)

PASSENGER SIDE HEADLIGHT KEEPS GOING OUT , IT HAS HAPPENED AT LEAST 7 TIMES AND PER SOUTHWEST KIA THE ENTIRE KIT WOULD HAVE TO BE CHANGED. AND IT'S ONLY THE PASSENGER SIDE THAT HAS THE ISSUE. THE DATE REFLECTS THE MOST RECENT TIME IT'S HAPPENED

DRIVING HOME ON THE HIGHWAY ON A SUNDAY EVENING ON MAY 19, 2019 IN OAKLAND, CALIFORNIA, MY SUNROOF (SPECIFICALLY, THE MIDDLE PANEL OF THE THREE GLASS ROOF PANELS ON THE KIA OPTIMA SX 2013) SUDDENLY AND WITHOUT ANY WARNING CRACKED, LETTING OFF AN EAR-PIERCING POP. I DROVE TO A SAFE PLACE WITH MY HAZARD LIGHTS ON, HEARING PIECES OF GLASS FALL OFF OF MY CAR INTO THE LANE BEHIND ME. THE SUNROOF WAS CLOSED AT THE TIME OF THE INCIDENT, AND FORTUNATELY, THE FABRIC SUN SHADE UNDERNEATH WAS CLOSED, SO I WAS SPARED FROM THE SHOWER OF GLASS AND INJURY OTHER CAR OWNERS HAVE EXPERIENCED DURING THIS EXPLOSION OF GLASS. THERE WERE NO OTHER VEHICLES AROUND ME AT THE TIME OF THE INCIDENT AND NO DEBRIS, AND I WAS DRIVING STRAIGHT ON A SMOOTHLY PAVED ROAD. WHEN I INSPECTED THE SUNROOF, THERE WAS A HUGE HOLE IN THE CENTER OF THE GLASS PANEL AND THE BROKEN GLASS AROUND THE HOLE WAS POINTING UPWARD INTO THE SKY. THE ENTIRE GLASS PANEL WAS SHATTERED BUT STILL IN PLACE. THERE WAS NO DEBRIS OR A ROCK INSIDE THE SUN SHADE UNDERNEATH THAT COULD EXPLAIN THE HOLE. IT WAS ALTOGETHER EERIE AND VERY FRIGHTENING AND TRAUMATIZING, AND I WAS GRATEFUL I WASN'T KILLED BY ANY POTENTIAL ACCIDENT THAT COULD HAVE BEEN CAUSED BY THIS UNSAFE SUNROOF EXPLOSION. I AM IN PROCESS OF GETTING IT REPAIRED AT THE DEALERSHIP WHERE I BOUGHT THE CAR USED, AND I HAVE MADE A CLAIM WITH BOTH MY CAR INSURANCE COMPANY (GEICO, WHO HAS NOT BEEN VERY HELPFUL IN ACKNOWLEDGING THIS AS A MANUFACTURING DEFECT), AND WITH KIA CONSUMER AFFAIRS. KIA ALSO HAS NOT ACKNOWLEDGED THAT THIS IS A DEFECT, AND NONE OF THE KIA DEALERSHIP SERVICE REPRESENTATIVES OR MANAGERS I'VE SPOKEN WITH (SIX OF THEM) HAVE HEARD OF THIS BEFORE.

PASSENGER HEADLIGHT KEEPS BURNING OUT.

A RECALL WAS ISSUED TO ME BY KIA IN 2017 WHEN WE HAD THE VEHICLE'S ENGINE TOTALLY REPLACED. ON MAY 16, 2019 MY SON WAS DRIVING WHEN PASSERBY'S WERE HONKING AND FLASHING THEIR LIGHTS AT HIM. HE NOTICED THAT THE ENGINE WAS ON FIRE, WHEN HE LOST STEERING, AND BREAKS. HE JUMPED OUT OF THE CAR WHILE MOVING AND THEN THE CAR EXPLODED, A TOTAL OF 3 SEPARATE TIMES BEFORE FIRE AND EMERGENCY PERSONNEL ARRIVED ON SCENE. FIRE REPORT AND INVESTIGATION UNDERWAY.

WHILE ON THE FREEWAY THE VEHICLE FROZE UP AND LOCKED. WE SMELT A STRONG BURN ODOR. MECHANIC CHECKED FUSES AND WE THOUGHT IT WAS WIRING OR POSSIBLY THE MOTOR BUT TURNS OUT THE STARTER WENT BAD. THE BURN SMELL CAME FROM THE COIL WIRE ON THE STARTER.

CAR STOPPED WHILE PROCEEDING THROUGH A TOLL. TRIED GETTING A JUMP TO START IT. MOTOR WOULD NOT TURN OVER .STARTER HAD A STEEL EVERY TIME TRYING TO START IT.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CRAIN KIA OF SHERWOOD (5830 WARDEN RD, SHERWOOD, AR 72120, (501) 436-4852 23502) AND WAS INFORMED THAT THE RECALL REPAIR WAS PREVIOUSLY COMPLETED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 12843689. THE CONTACT WAS ALSO PROVIDED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 124,000. PARTS DISTRIBUTION DISCONNECT.

I OWN A 2013 KIA OPTIMA. THE FIRST TIME I NOTICED THE ISSUE, I WAS DRIVING ON THE INTERSTATE MILES FROM HOME ON A FAMILY TRIP. I NOTICED THE OIL LIGHT FLICKERING WHEN I DEPRESSED THE ACCELERATOR, AND ALSO SMELLED SOMETHING BURNING FROM ENGINE COMPARTMENT. I PULLED OFF AT THE NEAREST SERVICE STATION AND CHECKED THE OIL AND FOUND NO OIL ON THE DIPSTICK OTHER THAN SOME BURNT OIL RESIDUE. THE STRONG BURNING SMELL AND SMOKE WAS COMING FROM THE OPENING. I IMMEDIATELY ADDED OIL AND HAVE BEEN KEEPING A CLOSE EYE ON IT EVER SINCE. I CONTACTED THE DEALER AND HAVE LEARNED OF THE MANY PROBLEMS THAT KIA OWNERS ARE HAVING WITH THESE PARTICULAR ENGINES. THE DEALERSHIP CONDUCTED A OIL CONSUMPTION TEST AND DETERMINED THE CAR IS LOSING A LITTLE OVER A QUART OF OIL EVERY 1000 MILES OR SO, BUT ISN'T LEAKING ANYWHERE. I HAVE READ MANY OF THE STORIES OF ENGINE FAILURES AND FIRES CAUSED BY THIS AND I DO NOT WANT TO EXPERIENCE THIS WHILE ON THE ROAD WITH MY FAMILY. THIS CAR ONLY HAD ABOUT 107,000 MILES ON IT WHEN I FIRST NOTICED THIS OIL CONSUMPTION PROBLEM. THIS VEHICLE HAS BEEN WELL MAINTAINED AND SHOULD NOT BE GOING THROUGH OIL LIKE THIS WITH SO LITTLE MILES ON IT. THE DEALERSHIP IS TELLING ME THAT THERE IS NO WARRANTY THAT COVERS THIS AND NO RECALLS HAVE BEEN ISSUED DESPITE ALL OF THE TROUBLE KIA OWNERS ARE HAVING. I DON'T TRUST THE CAR ON THE ROAD WITH MY FAMILY AND I DON'T KNOW WHERE ELSE TO TURN. PLEASE HELP WITH THIS. THANK YOU!

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE CONTACT STATED THAT THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO SOUTHSIDE KIA (9401 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 406-7779) THREE TIMES TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,000.

WAITING ON A RED LIGHT, THE KIA OPTIMA STALLED AND THEN SMOKE STARTED COMING INTO THE CABIN. WITHIN SECONDS THE FRONT OF THE CAR CAUGHT FIRE AND MY WIFE AND TWO CHILDREN HAD A VERY LIMITED TIME TO GET OUT FROM THE BURNING CAR INTO SAFETY. THE BURNING CAR WAS EVENTUALLY EXTINGUISHED BY THE FIRE DEPARTMENT. LOCAL POLICE CORDONED OFF THE LANE TO PROVIDE SAFETY FOR MY FAMILY AND OTHERS MOTORISTS ON THE ROAD. THE WEATHER WAS CLEAR AND THE TIME OF THE FIRE WAS AROUND 12:30PM.

THE STEERING WHEEL JUST STARTED MAKING A CLICKING SOUND AND IT SHACKS WHEN I WAS DRIVING

MY CAR ENGINE SHUT DOWN AFTER MAKING A LEFT TURN, WHICH I ALMOST GOT REAR ENDED BY TRAFFIC TURNING RIGHT FROM A FASTER STREET. I HAD TO PLACE THE CAR IN PARK TO RESTART THE ENGINE AFTER A COUPLE TRIES. I NOTICED MY ENGINE LIGHT AND OTHER LIGHTS ON DASH TURNED RED. AFTER A COUPLE TRIES THE ENGINE STARTED AND I SEEN MY OIL LIGHT ALSO SO I THOUGHT MAYBE MY OIL WAS BAD SO I WENT AND HAD AN OIL CHANGE DONE AND AFTER GETTING THAT COMPLETED WAS DRIVING HOME AND MY ENGINE HAS THIS KNOCKING NOISE NOW AND IT SEEMED TO GET WORSE. THE TECHNICIAN STATED THAT THE ENGINE LIGHT SHOWED THAT THE OVERHEAD CAM SENSOR WAS THE CAUSE OF THE LIGHT. BUT AFTER CHANGING THE OIL THE LIGHT WENT OUT. TECHNICIAN STATED THE CAR WAS A QUART LOW BEFORE THE OIL WAS CHANGED OUT. I DO NOT UNDERSTAND WHY THIS HAPPENED BECAUSE I USED THE BEST OIL AND CHANGED MY OIL ON A REGULAR BASIS AND HAVE RECORDS TO SHOW IF NEEDED.

WHILE DRIVING DASH LIGHTS CAME ON AND OFF.. LOST ACCELERATION POWER. ITERMITTEN POWER. CAME TO A STOPLIGHT LOST ACCELERATION TRIED TO PRESS GAS TO ACCELERATE AND SOUNED LIKE POTS AND PANS BANGING WHILE ACCELERATION HEAR A LOUD BANG AND SHATTERING METAL. MMANAGED TO PULL OVER ON HIGHWAY ..OPENED HOOD AND SAW OIL SUBSTANCE ALL OVER ENGINE COMPARTMENT AND AROUND FIREWALL. PARTS WERE RECOVERED. TOWED. KIA SHOP NOTIFIED AS IT WAS SERVICE FOR THE WARRANTY SHARDS BACK IN OCTOBER OF 2017 AND CLAIMED NO ISSUES. OIL WAS CHANGED.

RECALL, STEERING WHEEL KNOCK

WHILE DRIVING, MY DASHBOARD LIT UP AND MY CAR SHUT OFF. WHILE I'M TRAFFIC. I WAS GOING ABOUT 55MPH. I WAS NOT ABLE TO ACCELERATE OR BREAK. LUCKILY I WAS ABLE TO COAST INTO A NEAR BY PARKING LOT WHERE IT PARKED MY CAR. FROM THERE I TRIED TO RESTART MY CAR, BUT IT NEVER CAME BACK ON.I ATTEMPTED TO TURN IT ON, BUT ALL I HEARD WAS A CLICKING SOUND. IT'S NOT MY BATTERY AS I HAD IT CHECKED NOR DID ANY CODES COME UP ON MY COMPUTER WHEN I HOOKED MY CAR UP. HAD IT TOWED TOWED HOME AND HAVING A MECHANIC LOOK AT IT IN THE MORNING

I WAS DRIVING THAN SUDDENLY ALL MY LIGHTS CAME ACROSS MY DASHBOARD.THSN MY CAR CAR BEGAN TO SLOW DOWN SO I PULLED OVER!THANK IT CUT OFF

MY CAR CAUGHT FIRE SITTING IN MY DRIVEWAY WHEN I WAS ASLEEP AND BURNED TO THE GROUND

OIL IS COMPLETELY EMPTY BEFORE 1000 MILES AFTER AN OIL CHANGE. HAVE SWITCHED TO SYNTHETIC OIL AND USED ADDITIVES. NOTHING HAS HELPED AND I AM ADDING AT LEAST 6-8 QUARTS FOR 3000 MILES. ALSO THE HEADLIGHTS ARE HORRIBLE. I CAN NOT SEE 10 FEET PASS MY FRONT END AT NIGHT. THIS IS EXTREMELY DANGEROUS AND NEW BULBS DO NOT HELP. IT IS A KNOWN PROBLEM, BUT KIA COULD CARE LESS. NOT ONLY CAN I NOT SEE BUT I'M DRIVING A DEATH TRAP THAT WILL MOST LIKELY CATCH FIRE LIKE THOUSANDS OF THE 2013 HAVE ALREADY. HOW DO THESE CAR COMPANIES GET AWAY WITH THIS?

I WAS DRIVING FROM WOBURN MA ON NEW BOSTON ROAD HEADED TO WILMINGTON MA AND MY CAR SEEMED TO SHUT DOWN I WAS ABLE TO PULL OVER OFF THE STREET NEXT TO A CURB LOCATION 147 NEW BOSTON RD. I TRIED TO START MY CAR PRESSING THE PUSH BUTTON START ONLY LIGHTS CAME ON ON THE OIL HAS ENGINE BATTERY... WHILE STILL SITTING IN THE CAR I WAS TRYING TO MAKE SOME CALLS I SMELLED A BURNING SMELL I NOTICED SMOKE COMING FROM THE FRONT OF THE CAR. THE SMOKE INCREASED RAPIDLY I EXITED THE CAR CALLED 911. WHILE WAITING FOR HELP TO ARRIVE I GRABBED SOME ITEMS FROM THE GLOVE BOX AND BACK SEAT THE FRONT OF THE CAR AT THAT POINT FLAMES WERE COMING FROM UNDER THE HOOD THE FLAMES ESCALATED TO POP THE HOOD A LARGE FIRE HAD IGNIGHTED FROM THE ENGINE AREA THE FIRE DEPARTMENT PUT OUT THE FIRE. A TOW TRUCK TOWED THE CAR AWAY.

THE TRACTION CONTROL ON THIS VEHICLE IS DANGEROUS. IF THE TIRES SLIP FOR ANY REASON, POWER TO THE ENGINE IS CUT. THIS CAN BE A SLIGHT SLIP FROM WATER ON THE ROAD, STEPPING ON THE GAS TO PULL OUT INTO TRAFFIC, OR DRIVING IN ICY OR SNOW CONDITIONS. YOU HAVE TO GIVE THE CAR AT LEAST 10-20 SECONDS TO MOVE AGAIN. WITH ONCOMING TRAFFIC THIS COULD BE DEADLY. I HAVE HAD NUMEROUS INCIDENTS WHERE I WAS ALMOST HIT WHILE WAITING FOR THE ENGINE TO RE-ENGAGE. SOMETIMES I AM THEN STEPPING ON THE GAS, CASUSING ANOTHER SLIP AND STALL IN THE SAME INSTANCE, THERE IS A SWITCH THAT CAN BE ENGAGED TO TURN THIS OFF, BUT YOU HAVE TO TURN IT OFF EVERY TIME YOU START THE CAR. I HAVE ASKED AT LEAST THREE DIFFERENT KIA DEALERS ABOUT THIS RIGHT AFTER PURCHASING THE VEHICLE SEE IF IT COULD BE PERMANENTLY TURNED OFF, BUT WAS ALWAYS TOLD NO.

WAS DRIVING DROWN THE ROAD OUT OF MY SUBDIVISION. ENGINE JUST SHUT DOWN AND WOULDN'T START. THE CAR WAS IN MOTION AND JUST SHUT OFF. I AM BLESSED THAT IT DIDN'T HAPPEN ON THE HIGHWAY.

WAS DRIVING ON I45 IN PFLUGERVILLE DOING A U TURN TO GO WEST BOUND. HEARD A LOUD BAND LIKE SOMETHING "FELL OUT" OF THE CAR. PULLED OVER AND THE CAR STARTED TO SHOOT SPARKS AND FLAMES. I WAS WITH MY LITTLE BROTHER AN SOME FRIENDS SO WE ALL JUMPED OUT OF THE CAR. MY MOM PICKED US ALL UP AND TXDOT STAYED WITH THE CAR WHILE MY MOM GOT A TOW TRUCK. MY MOM CALL INSURANCE AND HAD THE CAR TO HER MECHANIC AND WHEN THEY STARTED IT UP IT IMMEDIATELY STARTED TO SHOOT FLAMES AND SPARKS. THEY FOUND A HOLD IN THE ENGINE. THE MECHANIC INSPECTED IT AND HAD NEVER SEEN ANYTHING LIKE THAT ON A 60K MILE CAR. KIA HAS SO MANY RECALLS AND THIS CAR MAKE MODEL AND YEAR WAS IN THE RECALL ABUT NOT THE VIN NUMBER. SOUTHWEST KIA IN AUSTIN TOOK FOREVER TO "INVESTIGATE." THEY ARE NOW TRYING TO SAY THAT IT'S NOT INCLUDED IN THE RECALLS BUT RATHER JIFFY LUBE LEFT A RAG IN CAR THAT GOT SUCKED THROUGH THE DIPSTICKS AND WRAPPED AROUND THE CRANK SHANK. I HAD DRIVEN FROM TEXAS TO ARIZONA TO COLORADO AND BACK TO TEXAS BEFORE THIS HAPPENED. THERE WAS NO PROBLEMS BEFORE THIS. THERE WAS NO EVIDENCE OF THIS RAG FROM PRIOR MECHANICS THAT LOOKED AT IT BEFORE KIA DID THEIR INVESTIGATION. IT IS BELIEVED THAT THIS IS A FAULTY ISSUE WITH KIA AND THEY ARE TRYING TO NOT TAKE RESPONSIBILITY FOR THIS ENGINE CATCHING FIRE. THEY ARE RECALLING HUNDREDS OF THOUSANDS OF CARS FOR ENGINE FIRES. WHEN DEALING WITH KIA NOW THEY ARE HOSTILE AND CALL IT AN "ALLEGED FIRE." THEY ARE NOW SAYING AN ADJUSTER NEEDS TO LOOK AT IT BUT THAT WAS OVER A WEEK AGO. NOW THEY ARE SAYING THE CASE MANGER FOR RECALLS IS ON VACATION.

CHECK ENGINE LIGHT IS ON CODE READS HIGH PRESSURE FUEL PUMP. WHEN STARTING THE CAR IT IS VERY SLUGGISH AND HAS FLUTTERING RPMS FOR THE FIRST 10 15 MINUTES WHEN DRIVING THE CAR IS JERKY AND HESITANT TO ACCELERATE. THERE IS CURRENTLY A ACTIVE RECALL ON THE HIGH PRESSURE FUEL PUMP BUT MY VIN IS NOT LISTED UNDER THE RECALL EVEN THOUGH IT WAS LISTED ON THE ENGINE RECALL. WAS TOLD I DID NOT NEED A NEW ENGINE BUT WAS GIVEN AN OIL CHANGE ABS NEW OIL PAN AND THE PROBLEM STARTED SHORTLY AFTER

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED AND POWERED DOWN. THE CONTACT'S SON PULLED OVER IN FRONT OF A STORE. WHEN HE OPENED THE HOOD, HE NOTICED THAT THE ENGINE WAS ON FIRE. THE BUSINESS OWNER OF THE STORE EXTINGUISHED THE FIRE WITH A WATER HOSE. THE FIRE DEPARTMENT WAS PRESENT, BUT THE FIRE HAD ALREADY BEEN EXTINGUISHED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO BECK & MASTEN KIA (25503 TOMBALL PKWY, TOMBALL, TX 77377, (281) 539-1111). THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,400. *TR

MY CAR HAVE BEEN READING MECHANISM ERROR ON THE RADIO FOR 6 MONTHS. RECENTLY MY LIGHTBULB WENT OUT THEN THE OTHER,, I DIDN'T HAVE 100 A PIECE SO I USED HIGH BEAM NOW ONE OF THOSE OUT. MY BACKSEAT INTERIOR LIGHT OUT WHICH ALL IS FINE I'M ASSUMING JUS NEED REPLACEMENT. I WAS DRIVING DOWN THE HIGHWAY WHEN I SAW SMOKE THEN A LOUD POP MY STEERING WHEEL LOCKED UP,, BRAKES IN ALL I BARELY MADE IT OFF THE ROAD THE WHEEL WAS SO TIGHT. I GET OUT TO A EXPLODED TIRE TORE UP BUMPER AND FENDER. EPS ENGINE LIGHT ALONG WITH A FEW OTHERS ARE ON. I GET MY CAR TOWED GET THE CRACKED RIMMED FIXED AND PROCEEDING TO FIX BUMPER AND FENDER BECAUSE I NATURALLY ASSUMED BAD TIRES. TODAY I'M DRIVING AGAIN I SUDDENLY SEE SMOKE THEN THE ENTIRE CAR SHUTS DOWN. I'VE TRIED A BOOST EVERYTHING CAME ON EXCEPT THE ENGINE. I TRIED PUTTING THE KEY IN THE SIDE COMPARTMENT STILL NOTHING. ALL LIGHTS ARE ON,, ON THE DASHBOARD ENGINE TIRE PRESSURE ETC. I REALLY CAN'T SAY WHAT'S THE PROBLEM BUT THIS IS THE SECOND TIME IT HAS HAPPENED. I'M LOSING MONEY AND MY CAR. I'M WITHOUT A CAR AS OF NOW.!

I RECENTLY REPORTED PROBLEMS WITH MY CAR I FORGOT TO MENTION THAT IT KEEPS READING MY KEY IS NOT IN VEHICLE WHICH MY KEY WILL BE INSIDE THE CAR, I'LL HAVE TO PUT MY KEY IN THE COMPARTMENT IN GLOVE BOX, IT USE TO WORK BUT AFTER EVERYTHING SHUTDOWN YESTERDAY IT WON'T START AT ALL.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 65,000. ALSO, SINCE THE AIRBAG WARNING INDICATOR ILLUMINATED THE FOLLOWING NO LONGER WORKS: HORN, CRUISE CONTROL, ECO, RESET AND TRIP, ELECTRIC WINDOWS ARE SPERATIC; MEANING WHEN YOU GO TO ROLL WINDOWS UP THEY START TO ROLL UP 1/4 OF THE WAY THAN THEY ROLL DOWN. *BF..*JB

TOOK THE CAR INTO THE DEALER (NOV16 60523 MILES) BECAUSE THE STEERING HAD A STICKING ISSUE WHILE DRIVING. A TSB WAS PERFORMED AND IT DID NOT CORRECT THE ISSUE. THE UPPER STEERING COLUMN ASSEMBLY WAS REPLACED TO CORRECT THE ISSUE. THE DEALER SAID IT WOULD BE A 50/50 COST AS IT WAS JUST OUT OF WARRANTY. ON 18 MAR 2019 WE TOOK THE CAR BACK TO THE DEALERSHIP AND WAS TOLD THE UPPER STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED AGAIN DUE TO STICKING. IT WAS JUST OVER 2 YEARS AND 13677 MILES AGAIN THEY TOLD US IT WAS JUST OUT OF WARRANTY. THIS IS A SAFETY ISSUE WITH THESE ELECTRONIC SYSTEMS GOING OUT AS IT CONTROLS THE STEERING OF THE CAR AND AS WE CAN TELL YOU HAS CAUSED SOME OVER STEERING WHEN THE STEERING WHEEL STICKS AND ADDITIONAL PRESSURE IS APPLIED TO GET THE VEHICLE TO RESPOND TO THE STEERING INPUT

ISSUES WITH THE ENGINE- THETA II ENGINE SINCE 2015 (PREVIOUS OWNER LIZ REPORTED). I PURCHASED THE VEHICLE MARCH 2018 AND SENT IT IN KIA A MONTH LATER. LOCAL DEALERSHIP TOLD ME THE ENGINE NEEDED TO BE REPLACED BUT MY EXTENDED WARRANTY I PURCHASED DIDN'T APPROVE IT BECAUSE IT WAS A PREVIOUS PROBLEM (2015 ) OVAL DEALERSHIP TOLD ME ENGINE IS CONSUMING OIL AND THEY DO NOT KNOW WHERE THE OIL IS GOING. IT BLOWING SMOKE AND NOT DRIVABLE. THE CAR HAS BEEN IN THE SHOP (ANCIRA KIA) SINCE JANUARY AND KIA CORPORATE HAS BEEN PAYING MY RENTAL.

ON MARCH 7, 2019, MY 2013 KIA OPTIMA CAUGHT FIRE WHILE MY DAUGHTER WAS DRIVING. SHE PARKED THE CAR IN A PUBLIC PARKING LOT AND REALIZED THE FRONT END OF THE CAR WAS ON FIRE. THANK GOD SHE IS PHYSICALLY OKAY, AND NO ONE ELSE WAS INJURED. MY CAR WAS A TOTAL LOSS, ANOTHER CAR WAS A TOTAL LOSS, AND A THIRD CAR WAS DAMAGED. THE INSURANCE COMPANY DETERMINED THE CAUSE OF THE FIRE WAS NO FAULT OF THE MOTORIST, RATHER PRODUCT MALFUNCTION. ANY SUGGESTIONS WELCOME.

BRAKE LIGHTS WILL NOT GO OFF AFTER I TURN OFF MY CAR. SOMETIMES THE BRAKE LIGHTS AND BACK LIGHTS POPS ON EVEN WHEN THE CAR IS OFF AND WILL NOT TURN OFF. THE SLIPPERY WHEN WET LIGHT STAYS ON AT ALL TIMES. WHEN I AM DRIVING THE CAR AND I HAVE TO USE THE BRAKES TO STOP AT A RED LIGHT OR STOP SIGN THE CAR MOVES VERY SLOWING AND STALLS. SOMETIMES WHEN I AM DRIVING THE CAR LOOSES POWER. I WAS DRIVING ON THE INTERSTATE TWICE AND THE CAR JUST LOST POWER AND BEGAN TO SLOW DOWN. THIS WAS A HUGE SAFETY CONCERN. NOW THE CAR HAS NO POWER.

EVAPORATIVE GAS FUMES INSIDE AND SMELLS LIKE SOMETHING IS BURNING

MY CAR RANDOMLY CAUGHT FIRE AT 10:30 PM WHILE IT WAS ALREADY SITTING IN MY DRIVE WAY SINCE 7 PM. THE ENTIRE FRONT END OF THE CAR IS NOW MELTED ON MY DRIVEWAY PAVEMENT. PUTTING MY FAMILY AND MY HOUSE AT DANGER.

IT IS IMPOSSIBLE TO TRAVEL SAFELY IN A LANE BECAUSE THE STEERING WHEEL CONSTANTLY NEEDS TO BE CORRECTED IT VEERS FROM LEFT TO RIGHT THE STEERING FEELS LIKE IT HAS A FLAT SPOT IN STEERING THAT WON'T STAY STRAIGHT

BRAKES SOMETIMES DON'T RESPOND, IT MADE A SOUND FROM THE BRAKES THE OTHER DAY, MY BRAKES STOP LIKE IF THERE IS SNOW ON THE STREETS

ENGINE CAUGHT FIRE. CAR ACTING FUNNY PULLED INTO REST STOP. SMELLED SMOKE AND FLAMES STARTED COMING OUT OF THE HOOD. CAR IS NOW TOTALED. THE ENGINE HAD BEEN REPLACED DUE TO A PREVIOUS KIA RECALL. CAR IS TOTALED.

DASHBOARD AIRBAG LIGHT REMAINED ILLUMINATED WHILE DRIVING CAR. KIA DEALER INSPECTED CAR AND ADVISED DRIVER'S-SIDE FRONTAL AIRBAG IS NONFUNCTIONAL UNTIL CLOCKSPRING IS REPLACED. DEALER DID NOT HAVE PART AVAILABLE. MILEAGE WAS APPROXIMATELY 42,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHUT DOWN. THE VEHICLE WAS TOWED TO MENTOR KIA (440-953-1000, LOCATED AT 9090 MENTOR AVE, MENTOR, OH 44060) WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE ENGINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), BUT THE DEALER REFUSED TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD BE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING OFF THE INTERSTATE THE KIA OPTIMA STARTED TO SMOKE AND WHEN PULLED OVER FLAMES STARTED TO COME FROM THE HOOD(CAR STILL ONE). THE FLAMES ONLY GOT BIGGER AND EVENTUALLY TOTALED THE VEHICLE .

I WAS DRIVING AROUND 45 MILES AND HYBRID SYSTEM WARNING, SAFELY STOP AND DO NOT DRIVE. THIS HAPPENED ABOUT 3 MORE TIMES ON THE WAY TO THE DEALERSHIP. BROUGHT IT TO THE DEALER TOLD ME TO REPLACE THE BATTERY. THE SIGN CAME BACK UP AFTER ABOUT 30 MINUTES OF DRIVING.

"TAKATA RECALL". MY KIA HAS BEEN RECALLED SEVERAL TIMES, THE MOTOR HAS BEEN RECALLED TWICE. THE SECOND TIME, I HAD MY FAMILY WITH ME GOING TO ARKANSAS, AND THE CAR STALLED AS WE WERE GOING THROUGH A STOP LIGHT, ANOTHER VEHICLE ALMOST HIT US. I HAVE LOST WAGES FROM WORK, LOST TIME WAITING TO GET MY VEHICLE FIXED, IT HAS CAUSED STRESS AND ANXIETY AND RIGHT NOW I JUST GOT THREE MORE RECALL LETTERS IN THE MAIL. THESE CARES ARE UNSAFE, BUT UNFORTUNATELY IT IS MY ONLY MEANS OF TRANSPORTATION. I WANT KIA HELD ACCOUNTABLE AND TO GET THESE DANGEROUS CARS OFF THE STREETS BEFORE SOME GETS KILLED.

THE RADIO IS NO LONGER FUNCTIONING AND I HAVE SEEN OTHER VIDEOS WHERE PEOPLE ARE HAVING THE SAME PROBLEM WITH MY SAME TYPE OF VEHICLE.

WHILE APPLYING BREAKS I OFTEN GET LOUD RUMBLING NOISE ON CITY STREETS, ALSO WHEN IT RAINS WATER LEAKS ON DRIVER AND PASSENGER FEET UNDER DASH THIS HAPPENS WHEN VEHICLE IS IN MOTION AND STATIONARY.

I OWN A 2013 KIA OPTIMA, THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE STARTED TO MISFIRE WHILE DRIVING ON THE HIGHWAY. THE TEMPERATURE OUTSIDE AT THE TIME WAS -50 WITH THE WINDCHILL. I HAD THE VEHICLE TOWED TO THE REPAIR SHOP AND THEY CALLED ME TO LET ME KNOW THAT THE #2 CYLINDER WAS JUNK. THEY THOUGHT IT WAS JUST A BAD COIL PACK BUT WHEN SWITCHED TO THE #1 CYLINDER THE MISFIRE CODE DIDN'T FOLLOW THE COIL PACK, IT CODE STAYED AT CYLINDER #2 EVEN WITH A BRAND NEW PLUG. THE SPARK PLUGS HAD BEEN REPLACED IN SEPTEMBER 2018, THE SAME ISSUE THAT CAUSED THE PLUGS TO FAIL IN SEPTEMBER WHEN THE PLUGS WERE CHANGED OUT HAPPENED AGAIN ON THIS OCCASION (FEBRUARY 6, 2019). I WAS INFORMED BY THE SERVICE MANAGER AT THE KIA REPAIR SHOP THAT THERE WAS AN UPDATE TO THE ECM THAT NEEDED TO BE DONE TO PREVENT THIS FROM HAPPENING, BUT WHEN I CONTACTED KIA TO SEE IF THEY WOULD COVER THE REPAIR OF THE VEHICLE BECAUSE THE UPDATE WAS NOT PERFORMED KIA REFUSED TO COVER THE REPLACEMENT OF THE ENGINE, WHICH IS THE ONLY SOLUTION BECAUSE THE SPARK PLUG FAILED AND BLEW APART IN THE CYLINDER BECAUSE THE ECM UPDATE WAS PERFORMED. WHEN I ASKED KIA WHY THE REPAIR WAS NOT BEING COVERED THEY STATED THAT THEY WERE NOT ALLOWED TO DISCLOSE THAT INFORMATION TO ME AND THAT IT WAS PROPRIETARY INFORMATION. I OPENED A CASE NUMBER (13034007) WITH KIA AND ASKED THEM TO PROVIDE ME WITH INFORMATION AS TO WHY THEY WON'T COVER THE REPAIR AND THEY HAVE YET TO RESPOND BACK TO ME, IT IS NOW FEBRUARY 12 AND HAVEN'T RECEIVED A RESPONSE. I ALSO RECEIVED INFORMATION STATING THAT MY WARRANTY WOULD BE EXTENDED TO 10 YEARS, 100,000 MILES BUT KIA ISN'T HONORING THAT WARRANTY IN THIS CIRCUMSTANCE. MY VEHICLE CURRENTLY HAS AROUND 89,000 MILES ON IT. I AM CURRENTLY STILL PAYING A LOAN ON THIS VEHICLE AND IT'S NOT DRIVABLE, IT CURRENTLY SITS PARKED UNTIL THIS GETS RESOLVED.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V907000 (ENGINE AND ENGINE COOLING). LUTHER KIA OF BLOOMINGTON (1701 AMERICAN BLVD W, BLOOMINGTON, MN 55431, (612) 424-7641) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER INDICATED THAT THE REMEDY FOR THE PREVIOUS NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) MAY NOT HAVE BEEN PROPERLY PERFORMED. IN SOME CASES, THE HIGH PRESSURE FUEL HOSE MAY HAVE BEEN DAMAGED, MISALIGNED, OR IMPROPERLY TORQUED DURING THE ENGINE REPLACEMENT PROCEDURE. AS A RESULT, A FUEL LEAK COULD OCCUR AND INCREASE THE RISK OF FIRE. THE DEALER STATED THAT THE PART WAS ON A NATIONAL BACKORDER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS T-BONED IN THE PASSENGER SIDE. THE CAR WAS SPUN A COUPLE TIMES BEFORE COMING TO A STOP. THE PASSENGER IN THE CAR WHO WAS PREVIOUSLY WEARING THE SEATBELT IMMEDIATELY NOTICED THAT THE SEATBELT WAS NO LONGER BUCKLED. WE BELIEVE THE SEATBELT CAME UNDONE ALMOST IMMEDIATELY BECAUSE EVERYONE ELSE IN THE VEHICLE HAD BRUISING AND BURNS FROM THEIR SEATBELTS BUT THE PASSENGER DID NOT.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT MONTROSE KIA IN SHEFFIELD (5033 DETROIT RD, SHEFFIELD, OH 44054, (440) 934-6699), THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE ENGINE. THE DEALER INSPECTED THE VEHICLE, STATED THAT EVERYTHING WAS FINE, AND REMOVED THE RECALL FROM THE VIN. AFTERWARDS, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE ENGINE WHEN DRIVING AND ACCELERATING FROM A COMPLETE STOP. THE CONTACT WAS WAITING TO SCHEDULE A FOLLOW-UP APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000.

WHEN TURNING LEFT OR RIGHT, THE STEERING WHEEL MAKES A NOISE, SEEMS TO GET STUCK. " WHEN STATIONARY OR IN MOTION THE HORN DOES NOT WORK. WHEN IN MOTION THE CRUISE CONTROL DOES NOT WORK. WHEN STATIONARY OR IN MOTION, THE STEERING WHEEL HEATER DOES NOT WORK AND THE RADIO VOLUME CONTROL DOES NOT WORK. AIRBAG LIGHT IS ON.

SINCE I HAVE BROUGHT MY CAR, THE CHECK ENGINE LIGHT COMES OUT AND ALSO STATES THAT I DON'T HAVE GAS IN MY CAR... MY CAR HASN'T BEEN IN ANY TYPE OF ACCIDENT AND IT SHOULD BE THIS WAY WHEN THE CAR IS STILL IN GOOD CONDITION AND WELL TAKEN CARE OF. I'M NOT A MECHANIC AND HAVEN'T MESS WITH ANYTHING FOR THIS TO BE HAPPEN.. WHILE DRIVING ONCE I FILL UP MY GAS TANK. I CAN DRIVE DOWN THE ROAD THEN ALL OF SUDDEN THE CAR WILL SO NO GAS AND IT'S EMPTY. THE GAS LIGHT WILL STAY ON OR FLICKER OFF AND ON... SO THEREFORE THE CHECK ENGINE LIGHT WILL STAY ON BC OF THIS. SINCE THE CHECK ENGINE LIGHT IS ON, INSPECTION CAN'T BE DONE

THE VEHICLE MAKES A VERY LOUD RUMBLING NOISE WHEN ACCELERATING. I HAVE MAINTAINED OIL CHANGES, TUNE UPS, AND REGULAR MAINTENANCE ON THE VEHICLE

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE CONTACT'S HUSBAND WAS DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE POWER STEERING, BRAKES, AND SEVERAL OTHER ELECTRICAL FUNCTIONS BECAME INOPERABLE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. PRIOR TO THE FAILURE, JENKINS KIA OF OCALA (2305 SW COLLEGE RD, OCALA, FL 34471, (352) 414-4553) WAS INFORMED OF A KNOCKING SOUND IN THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 10 MPH, THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED AROUND AND DROVE HOME. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A POOL OF OIL ON THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CENTER TREAD OF THE OIL FILTER HOUSING DETACHED AND COMPLETELY LEAKED OUT. THE OIL COOLANT UNIT ALSO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 54,398.

DRIVING UPHILL IN SUNOL CLOSE TO FREMONT I-680 WHEN I HEARD A CLICKING NOISE APPEARS TO BE THE ENGINE. THE NOISE GOT LOUDER THEN CHECK ENGINE LIGHT CAME ON. THE CAR NO LONGER ACCELERATE. THE ENGINE STARTED TO SHAKE SO I PULLED OVER AND EXIT FREEWAY. THE CAR THEN STOPPED ANG ALL ELECTRICAL LIGHT CAME UP ON THE DASHBOARD. I TRIED STARTING THE CAR, IT JUST SHAKE THEN DIED RIGHT AWAY. I THEN HAVE IT TOWED TO AN AUTO SHOP IN STOCKTON. THE MECHANIC SAYS SOMETHING CAME OFF LOOSE FROM THE ENGINE AND IT NEEDS AN ENGINE REPLACEMENT. A NEW ENGINE WOULD BE $5K TO $8K. I CONTACTED THE DEALERSHIP WHY A 5 YRS OLD CAR THAT HAS 114K ALL OF A SUDDEN HAVE AN ENGINE FAILURE WITH NO WARNING. THEY HAD ME CALLED KIA CONSUMER AFFAIR. THEY TOWED MY CAR TO THEIR PREFERRED KIA DEALERSHIP TO GET DIAGNOSE. I HAVE FOUND OUT THERE WAS A RECALL OF THIS VEHICLE SC147. THE DEALERSHIP WILL PERFORM A DIAGNOSTICS TOMORROW THEN THEY WILL CALL ME FOR THE RESULTS. IF THE CAUSED OF ENGINE FAILURE CAUSED BY THE RECALL, THEY WILL REPLACE IT WITH A NEW ONE AND PROVIDE A LOANER CAR.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE ABNORMAL NOISES. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PROS KIA GLENDALE (818-745-1400, LOCATED AT 400 S BRAND BLVD, GLENDALE, CA 91204) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,500.

MY ENGINE WAS REPLACED DUE TO A RECALL FOR HESITATION/LOCK UP IN NOVEMBER 2017. NOT LONG AFTER REPLACEMENT THE NEW ENGINE BEGIN TO HESITATE LIKE THE OLD ENGINE. IT HAS CONTINUED TO DO THIS, BECOMING WORSE. IT IS USUALLY A DOUBLE HESITATION. IN OTHER WORDS THE CAR HESITATES SLIGHTLY, STARTS MOVING THEN HESITATES AGAIN MORE SERIOUSLY. THE LAST TIME IN DECEMBER, 2018 THE CAR DID THIS I WAS MAKING A TURN. IT WAS SERIOUS TO THE POINT THAT AN ONCOMING CAR HAD TO STOP. THIS IS EXACTLY THE SAME AS THE FIRST ENGINE. I'M VERY CONCERNED ABOUT THE SAFETY OF DRIVING THIS CAR. THE CAR HAS 34,000 MILES BUT ONLY 5,000 ON THE REPLACED ENGINE.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THERE WAS A GRINDING NOISE COMING FROM THE ENGINE WHILE ATTEMPTING TO RESTART THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 12631362. THE APPROXIMATE FAILURE MILEAGE WAS 79,105.

MY CAR BEGAN TO SMELL LIKE GAS WHEN DRIVING AND MY CAR STARTED JERKING, AND MAKING A WEIRD NOISE..SO I PULLED OVER ON THE SIDE OF THE ROAD. IT SMELLED LIKE FUEL THROUGH MY AIR VENTS WHILE DRIVING, AND WHEN I POPPED THE HOOD TO LOOK UNDER IT WITH MY BOYFRIEND THERE WAS A LEAK, AND IT WAS SPEWING OUT FUEL OUT OF THE PUMP. WHAT WAS THE SCARIEST PART ABOUT IT IS THERE WAS NO WARNING LIGHT OR ANY THING THAT TOLD ME THERE WAS A FUEL LEAK WE HAD TO FIND OUT FOR OURSELVES. I HAD CALLED KIA TO SEE IF THEY WOULD REPLACE IT BECAUSE IT BASICALLY WAS A BRAND NEW CAR WITH ONLY 60,000 MILES ON IT AND THEY SAID IT WAS NOT UNDER ORIGINAL WARRANTY SO THERE WAS NOTHING THEY COULD DO FOR ME. I HAD TO BUY THE PART MYSELF WHICH COSTED ME AROUND 500 DOLLARS, THEN I HAD TO BUY A FUEL LINE WHICH WAS ANOTHER 50, THEN GET IT REPLACED WHICH COSTED ME ANOTHER 200. I WAS EXTREMELY UPSET BECAUSE IT WAS BASICALLY A BRAND NEW CAR DOING THIS.. AND I WANT TO BE REIMBURSED FOR MY TROUBLES. I WAS OUT OF WORK, COULDN'T DRIVE MY VEHICLE, AND HAD TO PAY FOR A PROBLEM THAT WAS NOT MY FAULT. IT WAS THE MANUFACTURES FAULT. I AM GLAD I CAUGHT IT WHEN I DID AND PULLED OVER ON THE SIDE OF THE ROAD BECAUSE MY CAR BOYFRIEND AND I COULD HAVE BURSTED INTO FLAMES. I AM EXTREMELY UPSET. I AM NEVER BUYING ANOTHER KIA AGAIN UNLESS THEY REIMBURSE ME FOR THE TROUBLES THEY HAVE CAUSED ME AND MANY OTHERS. I AM SCARED TO DRIVE MY KIA NOW KNOWING THAT ANYTHING COULD HAPPEN TO IT, OR THAT MY FUEL PUMP MAY GO OUT ANOTHER TIME. THE ENGINE IS DEFINITELY FAULTY AND IT HAS CAUSED ME AND MY BOYFRIEND FEAR, AND ANXIETY. WE ARE SCARED TO SEE WHAT MAY HAPPEN NEXT.

ABOUT THREE MONTHS AFTER HAVING MY ENGINE REPLACED DUE TO A RECALL, IT CAUGHT ON FIRE WHILE I WAS DRIVING.

I WAS DRIVING DOWN THE HIGHWAY WHEN MY ENGINE SEIZED AND MY CAR SHUT OFF. MY CAR IS COMPLETELY USELESS AND WILL NOT EVEN START.

2 DAYS AFTER MY WARRANTY EXPIRED A LIGHT APPEARED ON MY DASH AND MY HORN STOPPED WORKING, KIA SAID IT WAS AN AIRBAG LIGHT. I WAS QUOTED OVER $600 TO REPLACE A CLOCK SPRING. I TOOK IT TO A MECHANIC WHO PUT IN A CLOCK SPRING, IT FIXED THE HORN BUT IT WOULD COST MORE TO REPLKACE A SENSOR OR AIRBAG WHICH EVER WOULD BE NEEDED ONCE THEY DUG INTO IT. I COULDN'T AFFORD THE EXTRA COST SO IT STILL APPEARS ON MY DASH.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE OIL PRESSURE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE REFILLED TO AVOID AN ENGINE FAILURE. THE FAILURE RECURRED ON A WEEKLY BASIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. *DT

ON JAN 2ND, MY ECM MODULE WENT OUT ON MY CAR. THIS PART KIA TELLS ME IS RECALLED FOR 15-18 DAYS- TODAY IS JAN 15TH- THERE IS NO PART- THEY TELL ME THIS IS THE PART ENGINE COMPUTER MODULE THAT RUNS THE CAR. ALL LIGHTS CAME ON IN MY CAR, AND I COULD NOT ACCELERATE MORE THAN 10 MPH WITH THE CAR. TOOK IT IMMEDIATELY TO A REPAIR SHOP. IT'S ON BACK ORDER BECAUSE SO MANY OPTIMAS IN MY YEAR ARE FAILING THIS PART. IN THE INTERIM, I AM WITHOUT A CAR- MY CAR IS STUCK IN SATELLITE BEACH AT BONIFACE KIA IN MELBOURNE, FL I LIVE 140 SOUTH IN WEST PALM BEACH AND I HAVE NO ASSISTANCE FROM KIA. THEY HAVE NO REAL ANSWER ON GETTING THIS PART OR ETA ON WHEN I CAN EXPECT MY CAR BACK. I DO NOT HAVE ANY DOCUMENTATION YET- THE SERVICING WAS ALL SCHEDULED THROUGH DEVON'S AUTOMOTIVE IN SATELLITE BEACH AT 321-773-6412. THEY JUST INFORMED ME TODAY THAT ON JAN 14TH BONIFACE KIA CALLED THEM FOR MY CAR AS THEY FOUND A PART LOCALLY BUT THE PART WAS DEFECTIVE.

CAR HAS NOT WANTED TO START 5 TIMES. FIRST STARTED IN NOVEMBER 2018. WHILE DRIVING ON THE HIGHWAY, IS HAS COMPLETELY SHUT DOWN TWICE IN THE MIDDLE OF TRAFFIC AND WOULD NOT START. ONCE MID DECEMBER & EARLY JANUARY. BATTERY DISCHARGE WARNING CAME ON SO I GOT A NEW BATTERY BUT STILL CONTINUED TO HAVE THE SAME PROBLEM. AT RANDOM TIMES IT ACTS AS IF IT DOES NOT WANT TO ACCELERATE AND STALLS

BACK UP CAMERA NOW A SMOKEY HUE AROUND THE PICTURE AND IT'S NOT VERY CLEAR.

MY VEHICLE WAS INVOLVED IN A FENDER BENDER. I WAS STATIONARY IN TRAFFIC ON A CITY STREET WHEN MY VEHICLE WAS STRUCK FROM BEHIND.A FEW DAYS AFTER, I NOTICED THE AIRBAG LIGHT CONTINUED TO STAY ON AND REAR SEAT BELT DOESN'T WORK. PRIOR TO THE FENDER BENDER I HAD NO PROBLEMS WITH AIR BAG OR SEAT BELT. A MINOR INCIDENT CAUSED MY AIRBAG TO MALFUNCTION AND I'M TRYING TO UNDERSTAND WHY. I'VE ONLY HAD THIS VEHICLE FOR 2 YEARS AND NOW ITS NOT SAFE TO DRIVE.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE VEHICLE WAS STOPPED, A KNOCKING SOUND WAS HEARD COMING FROM THE ENGINE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED AND THE KNOCKING SOUND BECAME LOUDER. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED DUTCH MILLER KIA OF CHARLOTTE (704-247-7124, LOCATED AT 7725 SOUTH BLVD, CHARLOTTE, NC 28273) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER AND TOWED TO A LOCAL MECHANIC. THE MECHANIC DIAGNOSED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THERE WERE METAL SHAVINGS IN THE OIL AND CYLINDER NUMBER TWO WAS MISFIRING. THE VEHICLE WAS TOWED TO HIS HOME. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000. THE VIN WAS NOT AVAILABLE.

I WAS DRIVING THE VEHICLE WHEN THE BATTERY LIGHT CAME ON AND THEN THE CAR STARTED TO OVERHEAT AND THEN JUST CUT OFF. I TRIED TO START THE VEHICLE BUT WOULD NOT START. HAD IT TOWED TO KIA WICH TOLD ME IT WAS THE PULLEYS FROZE UP AND SHREDDED THE BELT. NOW KIA JUST REPLACED MY ENGINE FROM THE RECALL. NOW I ALWAYS HAVE THE OIL CHANGED EVERY 3,000 MILES AND I TAKE IT TO THE SAME PLACE EVERYTIME NOW WHEN THEY CHANGED THE ENGINE THEY SAID I WOULD NEED A NEW ALTERNATOR BUT THAT WAS IT. NOT TO MENTION I JUST HAD IT AT KIA FOR A OIL CHANGE AND A FREE INSPECTION. WHICH THE INSPECTION STATED NOTHING ABOUT THE BELTS OR PULLEYS WHICH ARE SUPPOSED TO BE INSPECTED. SO THAT IS TWICE THEY MISSED A WORN OUT IDLER PULLEY. NOW THE MECHANIC I HAD LOOKING AT IT TOLD ME IT WAS SO WORN THAT IT BROKE OFF AND THAT THERE IS NO WAY THEY MISSED IT.

I WAS DRIVING TO WORK AND THE CAR JUST STOP IN THE MIDDLE OF TRAFFIC.THE AAA DRIVER SAID THE STARTER BUT THE FIRESTONE SAID THE MOTOR SEIZED UP.THIS HAPPENED 3 DAYS BEFORE CHRISTMAS THIS IS VERY HORRIBLE ME AND MY CHILDREN HAVE NO TRANSPORTATION AT ALL OR MONEY FOR A PROBLEM KIA OVER LOOK .

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 40 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WASHER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

STEERING WHEEL WOBBLING AND CAUSING SLACK FOR NO REASON. BEARING OR BOLT HAS GONE OUT. DOLLAR PART WILL COST 350 TO FIX HAS TO BE DONE BY DEALERSHIP UNSAFE AND RIDICULOUS.

I HAVE BEEN HAVING REPEATED ISSUES FOLLOWING THE KIA THETA II ENGINE RECALL REPLACEMENT (SC147) SINCE JUNE 2018. MY CAR IS PRACTICALLY NEW WITH 53K +/- MILES, PURCHASED NEW, AND HAD ALL THE RECOMMENDED AND REQUIRED MAINTENANCE PERFORMED. I TOOK MY CAR TO RICK CASE KIA (DEALER CODE:GA083) TO HAVE MY ENGINE REPLACED MIDSUMMER 2018. SINCE THEN I HAVE BEEN EXPERIENCING PERSISTENT CHECK ENGINE LIGHT (CEL) ISSUES FOR THE SAME ENGINE DIAGNOSTIC CODE(P2191). EACH TIME I TAKE MY CAR TO THE DEALER FOR RESOLUTION, TECHNICIANS GIVE ME DIFFERENT REASONS FOR WHAT THEY "THINK" COULD BE THE ROOT ISSUE. THUS FAR, I HAVE BEEN TOLD THE ISSUE WAS DUE TO BAD GAS, AN O2 SENSOR GONE BAD, A LEAK, HISTORY CODE FROM ANOTHER DEALER NOT CLEARING THE RECALL, AND NOW A FUEL KIT WILL BE REPLACED. IT IS MY ASSUMPTION THAT IF KIA TECHNICIANS TRULY KNEW WHAT THE ISSUE WAS I WOULD NOT HAVE SO MANY REPEATED TRIPS FOR THE SAME ISSUE. TO THIS DATE(DECEMBER 14TH 2018) THEY STILL HAVE NOT PROVIDED A CLEAR RESOLUTION. IN LIGHT OF RECENT EVENTS SURROUNDING KIA VEHICLES, SPECIFICALLY OPTIMA, CATCHING ON FIRE AND ENGINES RANDOMLY BLOWING UP THIS IS SOMETHING THAT NEEDS AN IMMEDIATE RESOLUTION.IT IMPACTS MY SAFETY AS THE VEHICLE OWNER AND THOSE DRIVING AROUND ME. I HAVE EXPRESSED HOW UNCOMFORTABLE I AM DRIVING THIS CAR IN THE CURRENT STATE (WITH THE ENGINE LIGHT ON) AND MY CONCERNS ARE BEING DISMISSED. I AM TOLD THAT IT IS NOT A DRIVABILITY ISSUE AND I CAN DRIVE IT AWAY WITH THE LIGHT ON. IT SHOULD BE NO SURPRISE WHY THAT IS NOT A COMFORTING DIAGNOSIS AS I HAVE BEEN BACK ABOUT 6-7 TIMES NOW. I AM CURRENTLY MAKING ATTEMPTS TO ENGAGE/ESCALATE THIS WITH THE KIA CORPORATE OFFICE. IN AN ATTEMPT TO BE PROACTIVE I AM SEEKING HELP!

THE HEAD LAMPS POINT AT THE GROUND AND MAY LIGHT 10 FEET IN FRONT OF THE CAR. KIA SAID THERE IS NOTHING WRONG, BUT THE LIGHTS WORKED WELL WHEN WE BROUGHT THE CAR, AND WHEN THIS HAPPEN IT WAS ONE LAMP AT A TIME, DRIVERS SIDE FIRST AND THEN PASSENGERS SIDE ABOUT A MONTH LATER. I REPLACED THE BULBS WITH NO HELP, AND THERE IS NO ADJUSTMENTS FOR THE LOW BEAMS AND THOSE ARE THE LAMPS WITH THE ISSUE.

IT STARTED AS A METAL TO METAL CLICKING SOUND. I WAS ABLE TO DRIVE HOME SAFELY. THE FOLLOWING MORNING WHEN I TRIED TO START IT THE CAR RATTLED AND SHUT OFF ON IT'S OWN.

ENGINE STARTED MAKING NOISE IN THE ENGINE WHILE DRIVING ON INTERSTATE. ENGINE EXPLODED, CAR WAS IN GULFED IN SMOKE AND FLAMES. I PULLED THE CAR TO THE THE SIDE OF THE ROAD AND GOT OUT AS FAST AS I COULD. TOTAL BURN DOWN AND TOTAL LOSS OF MY CAR IN LESS THAN 10 MINUTES. I HAVE VIDEO AND PICTURES

DRIVING DOWN THE FREEWAY WHEN MY ENGINE JUST LOCKED UP. HAD MY CAR PICKED UP BY A TOW TRUCK AND FOUND THERE WAS NO OIL IN THE CAR, AND THE BOTTOM OF MY CAR WAS COATED IN OIL. HAD NO INDICATIONS THERE WAS ANY TROUBLE BEFORE THE ENGINE SEIZED. IMAGE ATTACHED SHOWS UNDERCARRIAGE COVERED IN OIL.

I THOUGHT MY KEY FOB STOPPED WORKING I TOOK IT TO THE DEALERSHIP HAD IT TESTED AND THEY SAID IT WAS FINE. THEY SAID IT HAD TO BE THE WIRING IN MY CAR FOR MY ALARM SYSTEM. ABOUT 4 MONTHS AGO I WAS GOING TO GET INTO MY CAR. I PUT MY KEY IN THE DOT UNLOCKED IT PULLED MY DOOR OPEN AND MY CAR ALARM STARTED GOING OFF. I TRIED EVERYTHING POSSIBLE TO GET IT TO TURN OFF. FINALLY AFTER ABOUT 3 MINUTES IT JUST STOPPED. NEVER HAPPEN AGAIN UNTIL A WEEK AGO. SAME SCENARIO. THEN 2 DAYS AGO SAME SCENARIO. I'M READ ONLINE IT'S A COMMON ISSUE PEOPLE HAVE AND I'M WONDERING IF IT'S RELATED TO THE CAR FIRE THING AND WIRES SHORTING OUT.

FIRST OFF THIS IS MY DAUGHTER'S VEHICLE THAT I PURCHASED THINKING IT WAS A SAFE VEHICLE FOR HER. WHEN HERE AIR BAG LIGHT CAME ON AND WE FOUND OUT ABOUT THE AIR BAG RECALL SHE KEPT GETTING THE RUN AROUND AT THE DEALERSHIP IN ALABAMA. I WENT AND GOT HER VEHICLE TO BRING IT HOME TO GA TO HAVE IT SERVICED. WELL THEY SERVICED THE VEHICLE AND WHEN I GOT MY CAR AND NOTICED THE LIGHT WAS ON I WAS TOLD OH THAT HAS NOTHING TO DO WITH THE RECALL BECAUSE THE RECALL ISSUE WOULD NOT HAVE MADE THE LIGHT COME ON. I WAS TOLD I NEEDED TO PAY A DIAGNOSTIC FEE TO FIND OUT THE ISSUE. I ASKED WHY SINCE THEY ALREADY HAD THE CAR IN THE BACK AND ITS AN AIRBAG ISSUE AND THEY SAID OH WE WOULD HAVE TO PULL THE CAR APART. AFTER TAKING THE CAR TO ANOTHER DEALERSHIP AND FINDING OUT IT IS THE CLOCK SPRING I CALLED KIA I SPOKE WITH SOMEONE OVER THE PHONE AND WAS TOLD TO BRING IT BACK IN AT 2PM BECAUSE THAT SHOULD BE COVERED AND THEY WOULD TAKE CARE OF IT AND ONCE THEY DO THAT THE CAR WOULD BE GOOD TO GO. ONCE I GOT THERE I WAS TOLD SORRY THAT THEY MISSPOKE AND DIDNT HAVE ALL MY INFORMATION THAT THEY ONLY HAD MY VIN NUMBER. WELL HOW THE HELL YOU GOT MY VIN NUMBER WITHOUT GETTING ALL MY INFORMATION. THIS IS SO NOT RIGHT AS YOU KNOW THAT THE CLOCK SPRING HAS BEEN RECALLED ON OTHER KIAS. I WAS CHARGED ALMOST $400.00 FROM KIA TO FIX SOMETHING THAT SHOULD HAVE BEEN COVERED AFTER GOING BACK AND FORTH WITH THEM.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT, THE OIL PRESSURE INDICATOR ILLUMINATED, THE VEHICLE WOULD NOT ACCELERATE PROPERLY, AND THE ENGINE STALLED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE FAILED TO ACCELERATE ABOVE 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER KIA OF HUNTINGTON (1720 EAST JERICHO TNPK, HUNTINGTON, NY 11743) WHO DIAGNOSED THAT THE TURBO WASTE GATE VALVE SOLENOID FAILED AND NEEDED REPLACEMENT. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 12523258 WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

CAR BURNING THROUGH OIL EVERY 20 DAYS TO THE POINT THE OIL IS COMPLETELY EMPTY. STARTED A OIL CONSUMPTION TEST ON OCTOBER 1, 2018. OIL LIGHT CAME ON BY OCTOBER 20, WPQ8. I CONTACTED DEALERSHIP ABOUT OIL LIGHT HOWEVER THEY STATED I MUST WAIT 30 DAYS AND DO NOT TOP OFF CAR WITH OIL. I DECREASED DRIVING THE NEXT 10 DAYS TO PREVENT DAMAGE. I WENT BACK AFTER OVER 1,000 MILES AND 30 DAYS ON OCTOBER 30, 2018 TO KIA DEALERSHIP IN CHAMBLEE, GA. WAS ONLY GIVEN A OIL CHANGE AND ADDITIVE. CAR DEALERSHIPS STATED THAT THIS IS HOW MY CAR IS AND I WILL NEED TO FREQUENTLY DO OIL CHANGES.

WHILE ON THE FREEWAY AT APPROXIMATELY 75 MILES PER HOUR MY VEHICLE STARTED SMOKING OUT THE REAR END AND LOST ALL POWER. WHEN I PULLED ONTO THE SHOULDER AND STOPPED, FLAMES CAME FROM UNDER THE HOOD TOWARDS THE WINDSHIELD. MY VEHICLE CONTINUED TO BURN UNTIL THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES. ONCE EXTINGUISHED THE FIRE CAPTAIN SAID IN HIS EXPERIENCE THIS APPEARED TO HAVE BEEN AN ELECTRICAL ISSUE. KIA ALSO HAS CLAIMS ABOUT SPONTANEOUS FIRES IN SEVERAL MODELS INCLUDING MINE DUE TO METAL SHAVINGS FROM THE FACTORY IN THE OIL CAUSING A FIRE.

ON SEPTEMBER 16, 2018 AT APPROXIMATELY 930AM, WHILE ON DUTY AT WORK(CORRECTION OFFICER) MY KIA OPTIMA GDI 2013 WENT UP IN FLAMES IN THE PARKING LOT OF MY JOB.. I WAS NOT PRESENT AND THE VEHICLE. I HAD ALREADY BEEN ON DUTY 530AM THAT MORNING. ONCE I MADE IT TO THE SCENE MY CAR WAS COMPLETELY ALMOST BURNT TO THE GROUND. THE FIRE DEPARTMENT LABELED IT AS A ELECTRICAL FIRE, WHICH CAUSED THE CAR THE BURN FROM THE INSIDE OUT, STARTING FROM THE ENGINE. I HAD SEVERAL PERSONAL ITEMS OF MINE BURNT IN THE FIRE AND ALSO WORK EQUIPMENT THAT WAS LOST IN THE FIRE. SINCE THE INCIDENT I'VE SUFFERED MENTAL, EMOTIONAL AND PHYSICAL DISTRESS. I'M A SINGLE MOTHER AND I DEPENDED ON MY CAR TO GET ME WHERE I NEEDED TO GO. THINGS HAVE BEEN VERY FRUSTRATING AND HARD. I'M SEEKING HELP FROM KIA MOTORS. *TR

WHILE DIVING MY 2013 KIA OPTIMA SX. ALL THE LIGHTS IN THE DASH STATED FLASHING WHILE DRIVING I PULLED OVER ON THE HIGHWAY MY DAUGHTER AND I SEEN SMOKE COME FROM THE HOOD OF THE CAR AND I THEN SEEN A REFLECTION ON THE GROUND IT WAS 9PM AT NIGHT. THAT'S WHEN MY DAUGHTER AND I WALKED AS FAR AS WE COULD ON THE HWY AND CALLED THE POLICE. I HAVE CALLED KIA NATIONAL FILED A COMPLAINT I HEARD FROM SOMEONE ONCE AND HAVENT HEARD FROM ANYONE ELSE SINCE. THE ACCIDENT HAPPENED ON SEPTEMBER 29, 2018.

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO SLOW DOWN, SMOKE APPEARED UNDERNEATH THE HOOD. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT HEARD A POPPING SOUND AND THE VEHICLE IMMEDIATELY BURST INTO FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE MATTER WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

TOOK VEHICLE IN FOR SERVICE A MONTH AGO FOR AIRBAG RECALL AS WAS TOLD WOULD NOT INFLATE IN CRASH. CALLED KIA CORP. TO ASK STATUS AS I HAVE HEARD NOTHING MORE AFTER CALLING EACH WEEK AND WAS TOLD MY CAR WAS READY AS OF THAT MOMENT. PICKED UP CAR AND TRANSMISSION (LIGHT CAME ON AND DIED) IN MIDDLE OF 4 LANE HWY 5O'CLOCK TRAFFIC AS I WAS IN MOTION APPROACHING TRAFFIC LIGHT AT WITHIN A MILE OF LEAVING REGAL KIA AND WAS THEN TOLD THAT THE AIRBAG WAS STILL NOT WORKING AS THE EXTRA FIX WAS OUTSIDE OF THE RECALL AND I WOULD BE RESPONSIBLE FOR. I COULD HAVE BEEN IN A MAJOR ACCIDENT DURING STALL AS I WENT IN FOR A AIRBAG RECALL AND LEFT WITH A DEAD TRANSMISSION AND AIRBAG WAS NOT FIXED, PUTTING MY LIFE IN DANGER WITHIN MINUTES OF LEAVING THE SAME DEALERSHIP THAT EARLIER MONTHS CLEARED MY CAR AS PERFECT EXCEPT FOR TUNE-UP BECAUSE OF ANOTHER PREVIOUS RECALL. I WAS NOT PLACED IN REQUESTED LOANER TO MATCH MY VEHICLE SIZE AS NEEDED DUE TO MY FAMILY SIZE FOR 4 WEEKS. THIS IS NOT ACCEPTABLE BY ANY MEANS AS A CUSTOMER.

WAS DRIVING THE CAR, SMELLED A ELECTRICAL SMELL, AND THE CAR BURST INTO FLAMES WHILE DRIVING DOWN THE ROAD, 17 MINUETS AFTER IT BEING SERVICED AT THE DEALERSDHIP

THIS VEHICLE HAS AN ELECTRICAL BURNING ODOR QUITE OFTEN, AFTER HAVING DRIVEN SHORT OR LONG DISTANCES. PLEASE REQUIRE KIA TO SOURCE THE ISSUE AND REPAIR, AT THEIR COST, THE ISSUE BEFORE THIS VEHICLE STARTS A FIRE!!!

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE SEAT BELT WARNING INDICATOR ILLUMINATED. CRAIN KIA (5830 WARDEN ROAD, SHERWOOD, ARKANSAS 72120, (501) 542-6042) WAS MADE AWARE OF THE FAILURE AND DISABLED THE AIR BAG LIGHT; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS) ON JULY 27, 2018. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

MY 2013 KIA OPTIMA DISPLAYED SEVERAL ELECTRICAL ISSUES WITH RADIO PANEL, WARNING LIGHTS ON DASH, SEAT BELT WARNING ON WHILE BUCKLED AND DRIVING, AND DOORS WOULD LOCK ON THEIR OWN WEEKS PRIOR TO THE CAR GIVING OUT ON ME AFTER A QUARTER OF A MILE DRIVE. IT WOULD NOT START AT ALL. MECHANIC THOUGHT IT WAS A STARTER ISSUE BUT TURNED OUT THAT THE ENGINE LOCKED. I PURCHASED THE CAR IN 2015 AND HAD SOME FUEL SYSTEM ISSUE A YEAR AFTER PURCHASE , COSTING OVER $900 TO REPAIR. NOW THIS...THERE WAS NO SMOKE OR OTHER WARNINGS RIGHT BEFORE IT STOPPED. I HAD NOTICED THE SMELL OF WIRES OR SOME TYPE OF ELECTRICAL COMPONENTS BURNING AFTER DRIVING THE CAR A FEW TIMES OVER THE LAST FEW YEARS BUT WASN'T SURE OF WHERE IT MAY HAVE BEEN COMING FROM. WOULD BE GREAT IF I DIDN'T HAVE TO SPEND A LUMP SUM TO REPAIR MOTOR WHILE STILL PAYING OFF THE CAR!

THERE IS AN OPEN ENGINE RECALL CURRENTLY, I SCHEDULED AN APPOINTMENT FOR THE RECALL FOR 10/9. ON FRIDAY OF 10/5 I WAS DRIVING DOWN I-95 SOUTH AND MY CAR STARTED TO SHAKE AND THE ENGINE AND OIL LIGHT CAME ON, I PLACED THE CAR IN NEUTRAL IN THE LANE AND I WAS ABLE TO PLACE THE CAR IN NEUTRAL AND ROLE TO THE SHOULDER DUE TO ENGINE FAILURE. I HAD IT TOWED TO THE DEALERSHIP TUESDAY 10/9 TO THE LAUREL KIA LOCATED AT 14921 BALTIMORE AVENUE LAUREL, MD. JEREMY WAS THE SERVICE LEADER THAT I SPOKE WITH AND HE SUPPOSEDLY SERVICED MY CAR. AFTER GETTING MY CAR SERVICED ON 10/9 I HAD TO IMMEDIATELY RETURN THE DEALERSHIP AGAIN BECAUSE I HAD ENGINE FAILURE AGAIN AND MY CAR STALLED WHILE DRIVING HOME. I WENT BACK AND JEREMY SAID THAT NOTHING WAS WRONG TO LET THE CAR RUN THEN DRIVE HOME. I MADE IT HOME THAT DAY BUT ON WEDNESDAY 10/10 MY CARE BROKE DOWN DUE TO ENGINE FAILURE AGAIN WHILE DRIVING ON THE HIGHWAY, THE CAR BEGAN TO SHAKE THE ENGINE STALLED AND THE ENGINE BEGAN KNOCKING EXTREMELY LOUD. I ALMOST GOT INTO A ACCIDENT BECAUSE OF THIS. THE CAR WAS TOWED ON 10/11 BACK TO THE DEALERSHIP SO THAT THE ENGINE CAN GET CHECKED. I HAVE GONE TO THE LAUREL KIA DEALERSHIP THREE TIMES TO HAVE THIS RECALL REPAIRED AND I AM STILL UNABLE TO DRIVE MY CAR EFFECTIVELY AND SAFELY ON THE ROAD DUE TO THE MANUFACTURERS ERROR. AND THE DEALERSHIP OF SERVICE IS UNWILLING TO CORRECT THIS RECALL ERROR.

I WAS DRIVING ON THE FREEWAY FOR ABOUT 20 MINUTES WHEN THE CAR SHUT OFF AND DIDN'T NOT START TOOK IT TO A MECHANIC AND SAID THE ENGINE LOCK.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING ABILITY BECAME DIFFICULT AND THE VEHICLE VEERED LEFT AND RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

MY 2013 KIA OPTIMA CAUGHT ON FIRE JUST SHORT OF DRIVING IT FOR ABOUT 15-20 MIN ON 9/23/18. WE GOT NO WARNING ON THE DASHBOARD WE HEARD A LIGHT POP NOISE, THE VEHICLE TURNED OFF WHEN WE GOT OFF THERE WAS FIRE COMING OUT FROM THE HOOD THAT FASTLY SPREAD THROUGHT OUT UP TO THE WHOLE FRONT OF THE CAR DESTROYING THE WHOLE ENGINE. THE CAR NEVER HAD ANY MECHANICAL ISSUES. WE HAD JUST DRIVEN FROM AZ TO CA THE NIGHT BEFORE WITH NO PROBLEMS. I STILL HAVE NO EXPLANATION WHY MY 5 YEAR OLD CAR WITH JUST A LITTLE OVER 86K MILES CAUGHT ON FIRE.

CAR SPONTANEOUSLY CAUGHT ON FIRE RESULTING IN TOTAL LOSS. NO INJURY BUT DRIVER HAD TO JUMP OUT OF MOVING VEHICLE.

MY HEADLIGHT BULBS BLEW FINALLY AFTER 5 YEARS BUT THE COVER TO CHANGE THEM IS STUCK! IT'S LIKE THEY ARE SUPER GLUED OR WELDED SHUT! I TRIED TO OPEN THE COVER AND TAKE IT OFF AND SO DID MY HUSBAND. WE WENT TO AUTOZONE AND A ACTUALLY KIA DEALERSHIP AND THEY CAN'T EVEN REMOVE IT! LIGHT ARE SUPER IMPORTANT AND ARE A HUGE SAFETY ISSUE IF YOU CAN'T ACCESS YOUR HEADLIGHT BULBS WITHOUT THEM HAVING TO REMOVE YOUR FRONT END. KIA IS CHARGING ME 108.00 A HOUR SAYING THEY ARE GOING TO HAVE TO REMOVE THE FRONT PART OF MY OF MY CAR TO TRY TO REMOVE THE LIGHT COVER. PLEASE REVIEW THIS ISSUE!

MY CAR (KIA OPTIMA 2013) WAS PART OF THE RECALL IN 2017 AND IN DECEMBER 2017 MY CAR CAME TO A COMPLETE STOP ON A VERY BUSY FREEWAY IN CALIFORNIA. I HAD MY CAR TOW TO THE DEALERSHIP. THEY REPLACED MY ENGINE BECAUSE IT WAS PART OF THE RECALL. 9 MOS LATER SEPTEMBER 16TH 2018 MY FIANCEE WAS DRIVING DOWN A HILL ON A CALIFORNIA FREEWAY AND HE HAD NO BRAKES AND OTHER DRIVERS WERE HONKING AND YELLING YOUR CAR IS ON FIRE. HE USED THE EMERGENCY BRAKES TO TRY AND SLOW DOWN TO EXIT THE FREEWAY HE WAS PICKING UP SPEED BECAUSE HE WAS GOING DOWN HILL THE CAR WAS WAS STARTING TO FILL UP WITH SMOKE. HE WAS HOPING THE WINDOWS WOULD GO DOWN AND THEY DID HE START EXITING FREEWAY PUSHING ON THE EMERGENCY BRAKE SLOWING DOWN APPROACHING A CURB TURNING THE WHEEL TOWARDS THE CURB STILL ROLLING HE JUMPS OUT OFT THE CAR RUNNING AWAY FROM VEHICLE. JUST SECONDS AFTER HE GETS OUT HE SAID THE CAR JUST WAS IN FLAMES BURNING FROM THE ENGINE TIRES POPPING AND WINDOWS BREAKING OUT. THE CAR HAS ONLY 8,000 MILES ON NEW MOTOR THE WHOLE CAR HAD 108,000 THE WAS A 2013 5 YEARS OLD

THESE ENGINES CATCH ON FIRE AND I THINK I KNOW WHY AND HAVE VIDEO PROOF. THIS CAR IS NOT SAFE.

I JUST WANT TO MAKE SURE THAT A REPAIR IS AVAILABLE AND BEEN APPROVED FOR THE KIA OPTIMA 2013 AIRBAG DEFECT. I CHECKED THE NHTSA WEBSITE AND IT STILL SAYS THE RECALL IS INCOMPLETE AND NO REPAIR IS AVAILABLE. I REQUESTED A LOANER VEHICLE FROM KIA A MONTH AGO AND THEY WERE VERY SLOW TO PROVIDE ONE JUST LETTING ME KNOW YESTERDAY THAT THEY WOULD HAVE TO FIND A DEALER THAT HAS A LOANER/RENTAL PROGRAM OR OTHERWISE I WOULD HAVE TO PURSHASE MY OWN RENTAL AND THEY WOULD REIMBURSE ME WHEN THE REPAIR BECAME AVAILABLE. TODAY WHEN I ASKED THEM FOR THE REIMBURSEMENT POLICY IN WRITING BEFORE I WENT OUT TO GET A RENTAL, THEY THEN TOLD ME A REPAIR JUST BECAME AVAILABLE AND FOR ME TO TAKE IT TO THE DEALER TO BE FIXED. BECAUSE OF THE RUN AROUND I GOT, I WANT TO MAKE SURE THAT THE REPAIR IS LEGIT BEING ITS NOT SHOWING ON THE NHTSA SITE

MY CAR IS PARKED IN THE DRIVEWAY AT MY JOB. IT HAD BEEN PARKED THERE SINCE 2:50 PM. AT 11 PM I WENT OUTSIDE AFTER CLOCKING OUT AND IT WOULD NOT CRANK. HOWEVER, ALL MY LIGHTS IN THE INSIDE AND ON MY DASHBOARD REMAINED WORKING. UPON TRYING TO TURN OVER MY KEY, MY CAR WOULD MAKE A CLICKING SOUND. AFTER AB 10 MINUTES OTHER THINGS BEGAN TO FADE OUT SUCH AS MY LIGHTS. I ALSO COULD NOT USE MY REMOTE KEY ANYMORE TO LOCK OR UNLOCK MY DOORS. I ONLY HAD THIS CAR A MONTH, AND IT IS STILL IN THE CONDITION IT WAS BOUGHT IN. I'M NOT SURE WHAT THE PROBLEM IS OR WHAT COULD HAVE CAUSED THIS PROBLEM.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE CONTACT WAS AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF HER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS FAILED TO RESTRAIN PROPERLY. THE CONTACT WAS INJURED AND WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE PASSENGER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S HOME AND THE BODY DAMAGE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000.

WHILE DRIVING DOWN THE EXPRESSWAY MY CAR STALLED AND THEN CAUGHT FIRE WITH NO WARNING AT ALL, AS I PULLED OVER ON THE SIDE OF THE EXPRESSWAY I SEEN SMOKE AND THEN FLAMES WHILE CAR WAS TOTAL LOSS.

2013 KIA OPTIMA SX. CAR LOSES POWER WHILE ON THE ROAD, ENGINE WARNING LIGHT COMES ON. CAR CAN'T BE DRIVEN PAST 20 MPH OR SO NO MATTER ACCELERATOR POSITION. CAR HAS BEEN TAKEN TO DEALER SEVRAL TIMES AND A CAUSE STILL UNKNOWN. DEALERSHIP CHANGED ENGINE CABLE HARNESS AND RESET COMUTER (APPARENTLY SETTINGS WERE SCRAMBLED) AND CAR THEN IS FUNCTIONAL. LAST TIME, CAR LOST POWER IN HIGHWAY AND ALMOST GOT REAR-ENDED. DANGEROUS.

THE PASSENGER SIDE WINDOW FELL DOWN INTO THE DOOR . WHEN THE DEALERSHIP REMOVED THE DOOR TO LOOK AT WHAT HAPPENED THEY FOUND WHERE THE PLASTIC WHEEL AND WIRES THAT HELP THE WINDOW GO UP AND DOWN HAD BROKE THEY FELT IT WAS A MALFUNCTION VERY COSTLY TO REPLACE

AIR BAG LIGHT CAME ON WITH VEHICLE AT APPROXIMATELY 86,400 MILES, VEHICLE WAS STATIONARY. VEHICLE SENSING DEVICE INDICATES ON PASSENGER WHETHER WEIGHT IS ENOUGH TO TURN AIR BAG ON OR OFF. DEALER SHOWED AIR BAG CLOCK SPRING NEEDED TO BE REPLACED INDICATED ONLY AIR BAG THAT WAS AFFECTED WAS PASSENGER SIDE. NOT SURE IF THIS IS CORRECT, THAT CLOCK SPRING FAILURE ONLY AFFECTS DEPLOYMENT OF ONE AIR BAG. SUBSEQUENT PROBLEMS THUS FAR IN TWO WEEKS SINCE TAKING TO DEALER: CRUISE CONTROL BUTTONS NOT WORKING, TRIP COMPUTER AND ECO CONTROLS ALSO FAILED ALL CONTROLS ARE LOCATED ON STEERING WHEEL. CONTACTED KIA CUSTOMER SERVICE AND THEY DENIED COVERING REPLACEMENT OF PART AS VEHICLE IS NO LONGER UNDER WARRANTY THAT COVERED THIS FAILURE AND CLAIM THEIR ARE NO RECALLS ON THIS PART FOR VIN NUMBER.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE LOW BEAM HEADLAMPS DID NOT ILLUMINATE FAR ENOUGH AHEAD OF THE VEHICLE FOR IT TO BE DRIVEN SAFELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CHROME REFLECTIVE TAPE WAS BEING BURNED OUT, WHICH RESULTED IN INSUFFICIENT LIGHT BEING REFLECTED. THE TECHNICIAN RECOMMENDED THAT THE HEADLAMP ASSEMBLY BE REPLACED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST SINCE THERE WAS NO RECALL FOR THAT COMPONENT. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

MY AIRBAG WARNING LIGHT CAME ON AND HAS STAYED ILLUMINATED FOR SEVERAL WEEKS AND MY HORN ISN'T WORKING AS WELL CRUISE CONTROL AND OTHER STEERING WHEEL BUTTONS NOT WORKING.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 30 MPH, THE REAR COMPARTMENT OF THE ENGINE CAUGHT ON FIRE. THE VEHICLE WAS ABLE TO BE PULLED INTO A PARKING LOT. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER (COAST TO COAST MOTORS, 8102 E 11TH ST, TULSA, OK 74112, (918) 832-9000) AND THEY STATED THAT THEY WOULD INVESTIGATE THE CAUSE OF THE FIRE. THE CONTACT WAS STILL WAITING TO HEAR BACK FROM THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 65 MPH, THE CONTACT ENCOUNTERED A VERY INTENSE ODOR OF FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED NOT TO DRIVE THE VEHICLE BECAUSE THE FUEL PUMP WAS LEAKING FUEL AND COULD CAUSE A FIRE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 30 MPH, SMOKE APPEARED FROM UNDER THE HOOD OF THE VEHICLE. AFTER STOPPING THE VEHICLE, FLAMES APPEARED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE ENGINE WAS REPLACED IN MAY OF 2018 PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE). THE FAILURE MILEAGE WAS 140,000.

AUGUST 21, 2018, WE HAD THE CAR TOWED TO GOSSETT KIA MOTORS (DEALERSHIP) BECAUSE IT WOULD NOT START.. THE CAR HAS A PUSH BUTTON START, WHENEVER WE TRIED TO START THE CAR BY PRESSING THE START BUTTON AND PUSHING DOWN ON THE BRAKE PEDAL THE CAR WOULD NOT START. THE DEALERSHIP WAS UNABLE TO FIND A PROBLEM BECAUSE THE CAR WOULD START FOR THEM. WE DROVE THE CAR HOME THE SAME DAY. ON THE NIGHT OF AUGUST 22, 2018, THE CAR WOULD NOT START, SAME AS DESCRIBED ABOVE. ON AUGUST 23, 2018, WE HAD THE CAR TOWED TO THE DEALERSHIP AND IT WAS REPAIRED AND RETURNED TO US AUGUST 25, 2018. TODAY, AUGUST 30, 2018, THE CAR DID NOT START AND EXHIBITED THE SAME PROBLEM AS THE PREVIOUS TWO TIMES. WE WILL HAVE THE CAR TOWED TO THE DEALERSHIP AT THEIR CONVENIENCE. LUCKILY FOR US, EACH TIME THE CAR DID NOT START IT WAS PARKED IN OUR DRIVEWAY. SPECIAL NOTE, ON AUGUST 2, 2018, WE TOOK THE CAR TO THE DEALERSHIP FOR BRAKE REPAIR WORK. ADDITIONALLY, ONE OF THE TOW TRUCK DRIVERS STATED HE TOWED SEVERAL KIA OPTIMA'S WITH THE SAME DESCRIBED PROBLEM.

TAKATA RECALL MY AIRBAG LIGHT CAME ON ABOUT A WEEK AGO WHILE I WAS DRIVING DOWN THE ROAD GOING AT 50 MPH AND HASN'T WENT OFF YET. I HAVEN'T BEEN IN ANY SORT OF ACCIDENT WHATSOEVER. JUST CASUALLY DRIVING DOWN THE ROAD (MAY HAVE HIT A POTHOLE OR ANYTHING THAT CAUSED IT TO COME ON) SO I WAS CHECKING TO SEE IF MAYBE THERE WAS A RECALL.

DIVING AT 40 MPH. COME TO A STOP AT RED LIGHT AND ENGINE BEGINS MAKING A SLIGHT NOISE. NO WARNING GAUGES OR WARNING LIGHT GO OFF. START DRIVING TO DRIVE AGAIN AND 2 BLOCKS LATER A VERY LOUD MECHANICAL BANG AND THE ENGINE SHUT DOWN. WOULD NOT RESTART. OIL LIGHT WENT OUT USING THE STARTER WHILE TRYING TO RESTART. NEVER GOT THE ENGINE RESTARTED. CAR IS NOW AT KIA OF LANSDALE AFTER I HAD TO PAY FOR TOWING. I PERFORM COURIER SERVICES TO US TREASURY DEPT AND US ATTORNEY IN PHILADELPHIA AREA. I NEED THIS CAR BACK DESPERATELY. LAST OIL CHANGE WAS 2000 MILES AGO WITH FULL SYNTHETIC OIL. ALWAYS HAVE USED FULL SYNTHETIC. WHEN I GOT THE CAR PULLED OVER AND GOT OUT THE SMELL OF OIL BURNING WAS CLEARLY EVIDENT TO MYSELF AND ANOTHER GENTLEMAN WHO STOPPED TO SEE IF I NEEDED ANY HELP. I BELIEVE THIS IS AN ABSOLUTE RECALL RELATED ISSUE.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHEN THE CHECK ENGINE WARNING INDICATOR STOPPED ILLUMINATING, THE FAILURE WENT AWAY. THE VEHICLE WAS DRIVEN TO KIA MALL OF GEORGIA (4180 BUFORD DRIVE, BUFORD, GA 30519) WHERE IT WAS DIAGNOSED THAT THE VEHICLE PASSED THE EVALUATION TEST AND THE ENGINE DID NOT NEED REPLACEMENT; HOWEVER, NEW TURBOS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE COMPLETELY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER (SONS KIA, 100 SONS DR, MCDONOUGH, GA 30253, (678) 619-1393) AND STATED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THE FAILURE DID NOT OCCUR DURING THE DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 52,500. **TR UPDATED 10/31/18*JB

PUSH THE START BUTTON AND CAR DID NOT START TRIED THE 30 SECOND RULE CAR JUST SIZZLED AFTER ABOUT 10 TRIES CAR START BUT CUT IT OFF DOES SAME THING MY CAR WAS PARKED IN DRIVEWAY OR AT WORK AND IT CUTS OFF IN TRAFFIC ENGINE WAS REPLACED LAST YEAR DUE TO RECALL BATTERY HAS BEEN REPLACED PARKING LIGHT ON ONE SIDE IS OUT WHEN REPLACING IT CAR ALSO WOULD NOT START

MY AIRBAG LIGHT WENT IS ON AND MY HORN ISN'T WORKING. SOUNDS LIKE ITS A SIMILAR ISSUE TO NHTSA CAMPAIGN NUMBER: 18V363000 AND YET MY VIN ISN'T INCLUDED.

TAKATA RECALL - WE CALLED DEALER BALL KIA IN NATIONAL CITY, CA & WERE TOLD THAT WE WOULD RECEIVE A LETTER. FOR US TO CALL BACK THEN & THAT WE HAD TO CONTINUE TO OPERATE AN UN-SAFE VEHICLE UNTIL THE LETTER ARRIVED AND A APPOINTMENT COULD BE MADE. THIS CAR COULD KILL US UPON IMPACT!!! PLEASE, THERE HAS TO BE A BETTER & SAFER SOLUTION.

MY SUNROOF EXPLODED WHILE DRIVING ON A BRIDGE.

I HAD MY BRAKE PADS AND ROTORS REPLACED IN NOVEMBER 2017. THE SERVICE DEPT AT THE DEALERSHIP INDICATED, THEY WOULD NOT PASS INSPECTION AND WERE BEYOND SALVAGING. I HAD THEM REPLACED. IN APRIL, I WENT BACK TO THE DEALER FOR ROUTINE SERVICE, INCLUDING AN OIL CHANGE. I HAD COMPLAINED OF VIBRATION IN THE BRAKE PEDAL AND WAS ADVISED IT WAS NORMAL. ON AUGUST 3RD I HAD ANOTHER OIL CHANGE AND REQUESTED THE BRAKES BE LOOKED AT, AS THE VIBRATION WAS AT A POINT OF CONCERN. THE SERV DEPT INDICATED THE FRONT ROTORS WERE WARPED AND NEEDED REPLACING, LESS THAN A YEAR LATER, AND LESS THAN 4000 MILES LATER. I WAS UPSET AND THEY WERE ABLE TO CHARGE ME 1/2 THE COST. THAT EVENING I DROVE AND FOUND THE VIBRATION TO BE EXACTLY AS BEFORE THE REPLACEMENT. I WENT TO THE SERVICE DEPT, YET AGAIN ON AUGUST 8. THEY INDICATED THE VIBRATION WAS FROM THE REAR AND THOSE ROTORS NEEDED TO BE REPLACED. THERE ARE ONLY 42000 MILES ON THE CAR. I DRIVE LESS THAN 3 MILES ROUND TRIP EACH DAY. I DISCOVERED THAT THEY WERE NEVER ROAD TESTING THE CAR, JUST LOOKING AT THE BRAKES/ROTORS AND REPLACING. THEY ARE EITHER PUTTING WARPED ROTORS ON THE VEHICLE AND/OR LYING ABOUT REPLACING THEM. I COULD HAVE SAVED TIME AND MONEY HAD THE WORK BEEN COMPLETED RIGHT , THE FIRST TIME.

SOMETIMES WHEN I DRIVING THIS THE ENGINE JUST TURN OFF ...

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHEN THE CONTACT SHIFTED THE GEAR INTO REVERSE, THE VEHICLE FAILED TO REVERSE. THE GEAR SHIFTER WAS THEN SHIFTED INTO PARK, BUT FAILED TO ENGAGE AND THE VEHICLE ROLLED BACKWARDS DOWN AN INCLINE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO GLASSMAN KIA (28000 TELEGRAPH RD, SOUTHFIELD, MI 48034, (888) 452-1360) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AXLE DRIVE SHAFT WAS CORRODED THROUGH AND BECAME DETACHED. THE DRIVE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

WHILE DRIVING OUR 2013 KIA OPTIMA EX 7 7/26/2018 THE ENGINE DIED AND ALL OF THE LIGHTS CAME ON THE DASH . WE COASTED TO A DRIVEWAY AND OPENED THE HOOD NOTICED A BURNING SMELL . I LOOKED CLOSER AT THE VEHICLE AND NOTICED THE ENGINE WAS ON FIRE . I HAD MY WIFE AND THREE KIDS FROM MY BASKETBALL TEAM GET OUT OF THE CAR AND GO TO A SAFE PLACE . THE FIRE DEPARTMENT SHOWED UP AND PUT THE FIRE OUT . THE WHOLE FRONT END OF THE CAR BURNED .

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, SMOKE APPEARED UNDER THE VEHICLE ON THE DRIVER'S SIDE. THE CONTACT WAS ALERTED OF FLAMES BY OTHER MOTORISTS. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND EXITED ON THE PASSENGER SIDE. THERE WERE NO INJURIES SUSTAINED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE CONTACT CALLED EARNHARDT KIA DEALER AT (602) 346-5400 (LOCATED AT 2121 E BELL RD, PHOENIX, AZ 85022), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.

APPARENTLY THERE WAS A RECALL ON MY CAR IN WHICH I WAS NEVER NOTIFIED OF. TODAY WHILE DRIVING THE CAR STARTED MAKING A KNOCKING NOISE, AND STOPPED RUNNING. ALL THE LIGHTS CAME ON AND TH ECAR IS BROKE DOWN ON THE SIDE OF THE ROAD.

THE PAINT PILLING OFF THE CAR TOOK IT TO KIA THEY TOLD ME THEY CAN'T DO NOTHING THE PAIN PILLS SO BAD THIS A FIVE YEAR CAR IN IT LOOK LIKE 15 YEAR OLD CAR COST ME 2800 TO GET THE CAR PAINTED I KNOW THAT THIS WAS A DEFECT ON THE PAIT IN KIA DON'T WANT TO ADMIT IT I THINK THIS IS SOMETHING THAT IT NEEDS TO BE CHECKED KIA NEED TO FIX THIS PROBLEM

THERE IS A POPPING NOISE COMING FROM STEERING COLUMN. HAD TIE RODS INSPECTED AND ARE FINE. NOISE IS COMING FROM INSIDE THE STEERING COLUMN. IT POPS WHILE MOVING OR STATIONARY.. IT POPS EVERY TIME YOUR CHANGE DIRECTION. NOISE RADIATES FROM INSIDE DASHBOARD. CHECKED U JOINTS AND THEY ARE TIGHT.

MY CAR WAS OCCASIONALLY MAKING A LOUD NOISE WHEN DRIVING. WHEN STOPPED AT A LIGHT, THE CAR THEN SUDDENLY STARTED SHAKING WHILE IDLING AND BECAME SLUGGISH AND WOULD NOT ACCELERATE OVER 20 MPH. I HAD TO SLOWLY DRIVE MY CAR BACK HOME, WITH VERY LITTLE ACCELERATION. I THEN TOWED IT TO A MECHANIC WHO HAD TOLD ME THERE'S A PROBLEM WITH A TURBO, AND IT WAS MOST LIKELY CAUSED BY THE LEFTOVER DEBRIS IN THE ENGINE, WHICH WAS COVERED BY THE RECALL. I CALLED KIA'S CUSTOMER SERVICE LINE, AND I WAS TOLD MY CAR PASSED THE RECALL INSPECTION A YEAR AGO, BUT IT SOUNDS LIKE IT SHOULD BE COVERED NOW CONSIDERING I CAN NO LONGER DRIVE THE CAR. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP WHERE THEY TOLD ME THEY WOULD LOOK OVER THE CAR, BUT NOT WITHOUT IMMEDIATELY SAYING THAT THERE'S A CHANCE IT 'WON'T BE COVERED' AS IF THEY WERE ANTICIPATING TELLING ME THEY WON'T DO IT. ON SATURDAY I WAS TOLD I WOULD GET A CALL THE FOLLOWING MONDAY, WHICH I NEVER DID. I FINALLY HAD TO CALL THURSDAY, JUST TO BE ON HOLD FOR 30 MINUTES TELLING ME ITS ONLY THE TURBO AFFECTED, NOT THE ENGINE OR TURBO LINE, AND THEREFORE IT'S NOT UNDER RECALL. NOT ONLY DID THEY TELL ME SOMETHING I ALREADY KNEW, THAT THE TURBO WAS BLOWN, BUT I'M CHARGED $110 FOR A DIAGNOSTIC FEE THAT I WAS NEVER TOLD ABOUT BEFOREHAND, TO CHECK SOMETHING THAT'S ON RECALL, NOT TO MENTION THE TOW I HAVE TO PAY FOR. I CALLED KIAS CUSTOMER SERVICE WHO JUST GAVE ME AN OH WELL THAT'S TOO BAD SORRY NO ONE TOLD YOU, I'M NOT GOING TO TRY TO HELP. I'M NOT EVEN CONVINCED THAT THEY DID ANY TESTS ON MY ENGINE, OR LOOKED INTO THE CAUSE OF THE TURBO FAILURE. MY ONLY EXPLANATION WHEN ASKING ABOUT THE CAR WAS, 'IT NEEDS A TURBO'. WHILE READING OTHER PEOPLE'S STORIES ABOUT THE RECALL, EVERYONE ELSE'S DEALER SAW THAT THE CAR COULDN'T DRIVE, REPLACED THE ENGINE AND TURBO, AND CALLED IT A DAY. I THOUGHT IF THERES A RECALL EVERY CAR GETS FIXED REGARDLESS IF IT NEEDS IT.

TL* THE CONTACT CALLED ON BEHALF OF HIS GIRLFRIEND, WHO WAS THE DRIVER AND OWNER OF A 2013 KIA OPTIMA EQUIPPED WITH PIRELLI P4 FOUR SEASONS PLUS TIRES, SIZE: 215/55/R17 (NA). WHILE DRIVING 75 MPH, THE REAR PASSENGER TIRE TREAD SEPARATED AND DAMAGED THE SIDE REAR QUARTER PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE TIRE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DETERMINATION OF THE FAILURE. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE TIRE BACK TO SAM'S CLUB. THE CONTACT STATED THAT THE TIRE WAS TAKEN BACK TO SAM'S CLUB AND REPLACED. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN AND VEHICLE FAILURE MILEAGE WERE NOT AVAILABLE. *TT

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (KIA ATLANTA SOUTH, 7310 JONESBORO RD, MORROW, GA 30260) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

STARING OUT AT LOW SPEED, MODERATE ACCELERATION, DRY PAVEMENT, ESPECIALLY WHEN TURNING, VEHICLE WILL LOSE POWER. TRACTION CONTROL KICKS ON, EVEN WITH NEW TIRES. LEAVES VEHICLE VULNERABLE TO ONCOMING TRAFFIC. DEALER HAS SAID THIS IS NORMAL SEVERAL TIMES. THIS HAPPENS WHEN ENTERING OR CROSSING INTERSECTIONS AT NORMAL SPEED, NOT OVER ACCELERATING, ATTEMPTING TO MERGE ON TO FREEWAYS WITH SHORT ON RAMPS, OR JUST MAKING A TURN AT AN INTERSECTION. THIS HAS HAPPENED ON MULTIPLE OCCASIONS.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL TO CHANGE LANES, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE EZ CAR CONNECTION LLC DEALER (459 VERSAILLES RD, FRANKFORT, KY 40601, 502-444-0012) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS UNAWARE OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. PARTS DISTRIBUTION DISCONNECT.

I WAS DRIVING MY 2013 KIA OPTIMA ON A DRY ROAD SURFACE. I HAD JUST GONE THROUGH A TRAFFIC LIGHT THAT WAS GREEN FOR ME TO GO. THERE WAS A SLIGHT DOWN GRADE SO I STARTED TO APPLY MY BRAKES BECAUSE OF TRAFFIC AHEAD. WHEN I PRESSED MY BRAKE PEDAL THE CAR WOULD NOT STOP CAUSING ME TO REAR END ANOTHER VEHICLE. THIS HAPPENED IN A VERY BUSY CITY STREET.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND NEEDED TO BE JUMPSTARTED. ONCE THE VEHICLE WAS RESTARTED, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

BACK UP CAMERA STOPPED WORKING THE SCREEN IS BLACK. IT STARTED WHEN IT RAINS IT WOULDN'T WORK THEN WHEN IT GOT SUNNY IT WOULD COME BACK ON. BUT NOW IT'S NOT WORKING AT ALL

THE STEERING WHEEL IS SHAKING MAKING NOISES WHEN OPERATING.

MY PROBLEM HAS OCCURRED 5 SEPARATE TIMES. MY CAR WON'T CRANK AFTER SITTING ANYWHERE FROM 2 MINUTES TO ALL NIGHT. I STOP AND PARK MY CAR, PUT GEAR IN PARK AND PRESS THE BUTTON TO STOP THE ENGINE. WHEN I TRY TO GET BACK IN IF MY DOOR IS LOCKED, SOMETIMES I CAN'T GET IN WITH MY KEY FOB. I HAVE TO OPEN THE HOOD, CHARGE THE BATTERY AND THEN THE KEY FOB WORKS. IF MY CAR IS NOT LOCKED, I GET IN AND NO LIGHTS COME ON, PRESSING THE START ENGINE BUTTON DOES ABSOLUTELY NOTHING. I CANNOT OPERATE ANY PART OF THE CAR, TRUNK, LIGHTS, SEATS, WINDOWS, IT IS ALL DEAD. THERE IS NOTHING WRONG WITH MY BATTERY. WHY IS THIS NOW HAPPENING? I HAVE AROUND 42,000 MILES AND I HAVE A KIA OPTIMA 2013 WITH ALL BELLS AND WHISTLES. I LOVE MY CAR BUT AS A WIDOW, I DON'T WANT TO GET STRANDED SOMEWHERE WITH A DEAD BATTERY / ENGINE. WHAT COULD POSSIBLY BE THE PROBLEM. I HAVE BEEN READING THAT A LOT OF OTHER OWNERS ARE HAVING THE SAME PROBLEMS. WHAT DO WE NEED TO DO? THE DEALERSHIPS JUST CHARGE EXORBITANT AMOUNTS OF MONEY AND THE PROBLEMS STILL ARE FIXED. SHOULD THERE NOT BE A RECALL ON PROBLEM, ESPECIALLY SINCE IT IS AN ELECTRICAL ISSUE?

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND SMOKE AND FLAMES EMERGED FROM UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

THE ENGINE ON MY VEHICLE IS UNDER A RECALL, HOWEVER, I HAVE YET TO RECEIVE A LETTER FROM KIA STATING WHEN I CAN TAKE MY CAR TO THE LOCAL DEALERSHIP FOR ENGINE REPLACEMENT. I AM THE ONLY OWNER OF THIS CAR, AND HAVE LIVED AT THE SAME ADDRESS DURING THIS TIME. I CURRENTLY HAVE OVER 76,000 MILES ON THE VEHICLE, AND CONCERNED MY GOOD LUCK COULD RUN OUT. ANY PRESSURE YOU CAN APPLY TO GET THIS RESOLVED WOULD BE APPRECIATED. THANK YOU.

WE WERE DRIVING ON THE FREEWAY AT 80 MILES AN HOUR AND THE ENGINE DIED. AFTER BEING TOWED TO A DEALER, COME TO FIND OUT THERE WAS AN ENGINE RECALL, THAT THE DEALER (CORWIN FORD, NAMPA IDAHO) WE BOUGHT IT FROM WAS NOTIFIED OF 6 MONTHS BEFORE WE PURCHASED THE CAR AND WAS NEVER INFORMED OF. WE COULD HAVE BEEN SERIOUSLY INJURED IF IT HADN'T BEEN FOR MY BOYFRIEND DRIVING AND ABLE TO GET US OFF THE FREEWAY SAFELY.

CAR LOSSES POWER SUDDENLY AND LURCHES. THIS HAS HAPPEND WHEN CAR IS CRUISING AT HIGHWAY SPEEDS OR WHEN STARTED, STATIONARY. ONCE THAT HAPPENS CAR MAY HAVE TO BE RESTARTED TO WORK AGAIN. SOMETIMES THAT WORKS, SOMETIMES IT DOES NOT. WHEN IT PERSISTS FOR A WHILE, MAXIMUM SPEED IS ABOUT 5 MPH IF STARTED FROM A STOP. ENGINE WARNING LIGHT COMES ON AND THE CODE P2118 (THROTTLE ACTUATOR MOTOR CURRENT RANGE) IS SHOWN BY AN OBD. THE PROBLEM HAS OCURRED BEFORE. DEALER INITIALLY CHANGED THROTTLE BUT PROBLEM RECURRED. THE ISSUE WAS EVENTUALLY TRACKED TO A FAULTY ENGINE CABLE HARNESS. THE WHOLE ENGINE HARNESS HAD TO BE REPLACED. HOWEVER, PROBLEM IS OCURRING AGAIN A YEAR LATER.

TAKATA RECALL THERE IS A PLASTIC PART IN THE STEERING ASSIST THAT IS BAD. ITS ALL OVER YOUTUBE INCLUDING MINE. WHEN THE CAR IS IN MOTION YOU CAN HEAR THE METAL TO METAL CLINKING NOISE IN THE STEERING COLUMN. WHEN YOU HIT A BUMP IT WANTS TO JERK THE STEERING WHEEL OUT OF YOU HANDS. YOU CAN MOVE THE WHEEL FROM SIDE TO SIDE AND HEAR WHEN IN STATIOARY AS WELL.

THE MOTOR KNOCKING

TAKATA INFLATORS READ ON WEBISTE;HOWEVER, GOT IN A WRECK ON 4/11/18 CAR TOTALLED GOT HIT IN FRONT END AND NO AIRBAGS DEPLOYED IN THE ENTIRE CAR, I HIT STEERING WHEEL AND HAD TO GO TO THE ER. ALSO, IN AUGUST OF LAST YEAR THE CAR HAD INTERNAL ENGINE FAILURE AND PUT NEW ENGINE IN MY CAR. HAD NOTHING BUT COMPLAINTS ON THIS CAR. I EMAILED KIA ON THE AIR BAGS AND NO ONE HAS GOT BACK IN TOUCH WITH ME.

DRIVING ON HIGHWAY ENGINE COOLING SYSTEM FAILED, BLOWING THE HEAD GASKET, 66,000

WHILE I WAS DRIVING THE CAR, I STOPPED AT A STOP LIGHT, AND REALIZED THAT MY CAR WAS ON FIRE FROM THE ENGINE AREA. THE ELECTRICAL SHORTED OUT AND I WAS LOCKED IN THE CAR, I HAD TO MANUALLY HOLD THE ELECTRIC LOCK TO BE ABLE TO ESCAPE FROM THE CAR. IT WAS ENGULFED IN FLAMES.

MY AIRBAG LIGHT IS ON AND MY HORN I BLOWING FOR UP TO 45 MINUTES RANDOMLY AT ANYTIME; DRIVING OR STATIONARY. MY CAR IS UNSAFE. I HAD MY CAR DIAGNOSE AT COBB COUNTY KIA IN KENNESAW, GA 30144 AND THE SERVICE MANAGER, JOE TOLD ME THAT THE ISSUE WAS THE CLOCK SPRING WHICH KIA HAS RECALLED ON SEVERAL OTHER MODELS. THE CAR IS UNSAFE; THE AIRBAG DOES NOT WORK AT ALL. THE DEALERSHIP WANTS $600.00 FOR A SAFETY ISSUE.

WHEN BRAKING ON A ROUGH SURFACE (NOT NEW PAVEMENT) THE BRAKE PEDAL KICKS BACK UP IN QUICKLY, AND BRAKING POWER IS LOST DURING THE UPKICKING. VERY DANGEROUS, AS THERE IS NO WAY TO COME TO A SECURE, SAFER STOP IN A TRAFFIC SITUARION. NOT TALKING ABOUT EMERGENCY BRAKING, NORMAL BRAKING WILL CAUSE THIS PROLEM. THE SAME LACK OF BRAKING ABILITY IS EXHIBITED ON A WET STREET SURFACE, AND NOT NECESSARILY A SLICK, DANGEROUS SURFACE. THIS IS A 2013 KIA OPTIMA SXL, I BOUGHT IT WITH 14,000 MILES ON IT IN 2014, AND THE PROBLEM EXISTED THEN. AND STILL PERSISTS. IN EARLY 2015 THE DEALER TOLD ME THAT THEY HAD NOT HEARD OF THIS PROBLEM, THOUGH I FOUND THIE PROBLEM STATED IN BLOGS BY KIA OWNERS BACK THEN. THE KEY POINT IS THE BRAKES DON'T HOLD STEADY ON ROUGH SURFACES OR WET ROADS. AND THE PROBLEM IS NOT GOING AWAY. THANKFULLY I HAVE NOT HAD TO MAKE ANY EMERGENCY STOPS.

I WAS DRIVING MY CAR ON THE EXPRESSWAY AND HEARD A LOUD BOOM, IT SOUNDED LIKE AN EXPLOSION OR AS IF SOMEONE WAS SHOOTING. SCARED THE CRAP OUT OF ME. I THEN HEARD AND FELT WIND COMING INTO MY KIA. I PULLED OVER AND MY FRONT ROOF OF MY PANORAMIC SUNROOF HAD A BIG HOLE IN IT AS IF A METEOR HAD FELL OUT OF THE SKY ON IT. . I CONTACTED MY LOCAL DEALERSHIP NO HELP, I CONTACTED KIA CONSUMER AFFAIRS...NO HELP OR RECALLS. I FILED A CLAIM WITH MY INSURANCE COMPANY TO HAVE MY ROOF REPAIRED.

THE PAINT IS PEELING OFF OF MY CAR WHILE THE CAR IS STATIONARY

I WAS NEVER NOTIFIED OF THE RECALL ON MY KIA OPTIMA. DRIVING HOME FROM WORK (NEW JERSEY) ON THE PA TURNPIKE WHEN THE ENGINE STOPPED. LUCKILY, I WAS NOT REAR-ENDED BY ANOTHER VEHICLE AND INJURED OR KILLED. I HAD THE CAR TOWED TO THE NEAREST AUTOBODY SHOP (PEP BOYS). THIS WAS LATE AT NIGHT, MOST BUSINESSES/PLACES WERE CLOSED. I INCURRED A TOWING BILL, HOTEL BILL, CAR RENTAL BILL AND SERVICE BILL BECAUSE I WAS UNAWARE OF THE RECALL FROM KIA REGARDING THE ENGINE. I SUBMITTED A REQUEST FOR REIMBURSEMENT FROM KIA FOR THE COST/FEES I INCURRED. I RECEIVED A LETTER STATING THAT THEY ARE DENYING THE CLAIM.

I HAVE HAD TWO HEAD ON COLLISIONS WITH MY 2013 KIA OPTIMA, NEITHER WERE MAJOR BUT IMPACT WAS ABOVE 30MPH IN BOTH CASES. DURING BOTH INCIDENTS NEITHER TIME DID AIRBAGS EVER DEPLOY. ONE WOULD THINK AIRBAGS WOULD HAVE DEPLOYED IN THOSE SITUATIONS, BUT THEY DID NOT. ADDITIONALLY SINCE I PURCHASED THE CAR I HAVE HAD ELECTRICAL PROBLEMS THAT THE MANUFACTURER COULD NOT FIX. AFTER HEARING ABOUT AIRBAGS AND ELECTRICAL ISSUES RELATING TO THE KIA FORTE AND HYUNDAI SONATAS I BELIEVE THIS AIRBAG ISSUE COULD BE EFFECTING A WIDER RANGE OF VEHICLES POSSIBLY INCLUDING 2011 KIA SORRENTOS AS WELL.

INTERMITENLY .CAR WON'T START ALL ELECTRONIC SIGNALS OFF ,NOTHING DEAD . ENGINE TICKING AFTER I STOP & PARK IT . I HEAR A LOUD TICKING. BURNING OIL. AT LEAST 5 TIMES ,WHILE EXCELERATING CAR TAKES OFF REAL FAST . HARD TO CONTROL ,KEEP IT ON THE ROAD. PULLS TO THE RIGHT. HAD TO REPLACE TIRES ONLY HAVE 41K MILES. PAINT CHIPS.FOBS DO NOT WORK. I HAVE COMPLAINED TO DEALERS AT LEAST 6-7 TIMES. PLEASE NOTE* I PURCHASED VIP PREMIER ULTIMATE PROTECTION PLUS & GLASS COAT & TEFLON INTERIOR PROTECTION.$ 1850.00 ESTIMATE. EXTRA. COVERS EVERYTHING I REPORTED.

BACK UP CAMERA IS NOT WORKING. NO ACCIDENT ACURRED, STARTED THE CAR, PUT IN REVERSE AND THE SCREEN IS COMPLETELY BLACK.

WHEN I CUT MY CAR OFF AFTER DRIVING OR SOMETIMES WHILE DRIVING I HAVE A TICKING NOISE THAT SORT OF SOUNDS LIKE A BOMB. ALSO, WHEN I PUT MY CAR IN REVERSE THERE IS SOME SORT OF GRINDING NOISE. THE CAR ALSO DOESNT TAKE OFF/DRIVE THE WAY IT USE TO

TAKATA RECALL, HAVE SUPER LOUD RATTLING NOISE IN THE MOTOR AT FIRST START UP AND CONTINUES THE ENTIRE TIME ITS RUNNING. KIA SUNTRUP CLAIMS ITS "NOT LOUD ENOUGH "AND WHEN I ASKED WHAT THE LEVEL OF NOISE MINE IS CURRENTLY AND WHAT THE STANDARD FOR FIXING IS, THEY HAD NO CLUE! COME ON, CAR HAS 47,000 MILES ON IT AND HAS DONE THIS LOUD NOISE FOR THE LAST 25,000. KIA NEEDS TO STAND BEHIND THEIR VECHILES

ON AUGUST 17TH , 2017 AFTER MAKING A BROKEN U TURN, I DROVE MY 2013 KIA OPTIMA ONTO A ROAD AT A HIGH RATE OF SPEED, TO FLOW INTO TRAFFIC, AND HIT A CURB THAT I BELIEVED I WAS CLEAR OF. I SUFFERED WHIPLASH AND SEVERE PAIN FROM MY ACCELERATOR FOOT UP TO MY SHOULDERS AS BOTH HANDS WERE ON THE STEERING WHEEL. I HAVE HAD TO TAKE OFF MANY DAYS TO REST SINCE THEN. AFTER A VISIT TO THE DEALER WHERE I REPORTED THE ACCIDENT, THE REP SUGGESTED THAT THE CAR SHOULD HAVE A FRONT CAMERA. AFTER THE ACCIDENT I BEGAN TO HEAR AND FEEL NOISE AND EXCESSIVE PLAY IN THE STEERING WHEEL, AND TOOK THE CAR TO MY MECHANIC WHO DISCOVERED THE FAULTY PART, THE FLEXIBLE COUPLER AND RECOMMENDED I TAKE IT TO THE DEALER TO HAVE THE RECALLED PART THAT CAUSED ACCIDENT REPLACED. I HAD HAD MY SUSPICION'S AS TO WHY THE CAR HAD NOT BEEN DRIVEN MUCH BY THE PREVIOUS OWNERS, AND THAT THE INACCURATE NAVIGATION MAY HAVE CAUSED THEM TO HAVE AN ACCIDENT, THAT WAS NEVER REPORTED. I BELIEVE I HAVE CASE AGAINST THE DEALER AND THE MANUFACTURE, FOR MY PAIN AND SUFFERING. AS A TBI SUFFERER THIS LAST EVENT IS CAUSING MAJOR COMPLICATIONS; AND NOW DIZZINESS, DEPRESSION, UNCERTAINTY AND HEADACHES HAVE RETURNED.

THE AXLE AND WHEEL BROKE OFF AND FLEW INTO 2 PARKED CARS. IT TOTALED OUR CAR.MY HUSBAND HAD JUST TURNED OFF OF A BUSY STREET TO A SMALL STREET. HE WAS GOING ABOUT 15 MILES PER HOUR. HE HEARD A LOUD NOISE AND THE AIRBAGS WENT OFF. HE GOT PUT OF THE CAR AND SAW WHAT HAPPENED. HIS AXLE AND WHEEL BROKE OFF AND FLEW INTO THE 2 PARKED CARS. KIA IS NOT COOPERATING AT ALL AND THERE HAS BEEN A RECALL FOR THIS EXACT PROBLEM ON THE SAME MODEL, BUT DIFFERENT YEAR.

THE ISSUE WE ARE HAVING WITH OUR KIA IS THAT WHEN YOU TURN THE RIGHT 5-10 DEGREES AND THEN GO BACK TO THE LEFT TO STRAIGHTEN THE CAR THERE IS A NOTCH THAT YOU WOULD HAVE TO JERK THE STEERING WHEEL TO THE LEFT TO GET PAST IT. THIS IS THE SAME BULLETIN THAT IS POSTED ON CARS.COM HTTPS://WWW.CARS.COM/ARTICLES/2011-14-KIA-OPTIMA-STEERING-ISSUE-1420684027147/ THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESS AND COVERED FOR ALL 2011-2014 KIA OPTIMAS

THE STEERING IS BAD. IT'S BEEN LIKE THAT SINCE I BOUGHT IT. WHEN IT'S WINDY MY CAR IS ALL OVER THE PLACE IT'S HARD TO STEER. I HAVE TO ALIGN IT EVERY YEAR. I TOOK IT FOR AN ALIGNMENT AND THEY WANT TO CHARGE ME 1220.50 TO CHANGE THE MDPS STEERING WHEEL COLUMN. MY STEERING WHEEL WILL NOT CENTER RIGHT. I'VE ALREADY ALMOST HAD A COUPLE OF ACCIDENTS DUE TO THE STEERING WHEN IT'S WINDY AND ALSO ON THE FREEWAY. IT'S UNSAFE AND I DON'T HAVE THE MONEY TO PUT OUT FOR A NEW MDPS STEERING WHEEL COLUMN.. I LOVE MY CAR BUT IT'S UNSAFE. IT'S HAPPENS WHEN IT'S WINDY OR WHEN I DRIVE ON THE FREEWAY. I SEEN ONLINE THERE IS A LOT OF COMPLAINTS ABOUT THE SAME ISSUE. I FEEL IT SHOULD BE RECALLED OR SOMEONE'S GOING TO LOSE THEIR LIFE IF THEY HAVEN'T ALREADY.

TRANSMISSION SHIFTS HARD, JERKY, HESITATES, ENGINE LIGHT COMES ON AND OFF, THIS HAPPENS ON AND OFF, HAVE TO STOP AND RESTART CAR SOMETIMES, THIS IS A SERIOUS ISSUE. BEEN HAPPENING ON AND OFF FOR YEARS, NO SOLUTIONS SO FAR.

I BOUGHT THE CAR BRAND NEW IN 2013 WITHIN 1 YEAR AFTER PURCHASING THE CAR STARTED USING OIL AND MOTOR HAD A LITTLE BIT OF A TICK SOUND.. CHECKING THE OIL EVERYDAY BECAUSE NONE OF THE LIGHT IN THE CAR CAME ON AND IT BEING NEW I GOT A RECALL SO I MADE APPOINT EVERYTHING THE RECALL LISTED MY CAR WAS DOING.. THEY SAID IT PASSED TEST. BUT ME KNOWING SOMETHING WASN'T RIGHT ABOUT IT DIDN'T BELIEVE THEM.. 4 MONTHS LATER I'M GOING DOWN HIGHWAY AND ENGINE JUST QUITS ON ME SO I COAST IN CLOSEST PLACE AND PUT CAR IN PARK.. TRYING TO START THE CAR IT WOULD NOT CRANK AND BRAKES LOCKED. TWO DIFFERENT MECHANICS HAS LOOKED AT MY CAR AND ITS THE MOTOR.. BUT KIA IS WANTING ME TO SPEND THE MONEY I DON'T HAVE AND THAT'S THERE FAULT TO FIX MY CAR..

TL-CONTACT OWNS A 2013 KIA..... MARCH 31, 2017 NHTSA CAMPAIGN NUMBER: 17V224000 BEARING WEAR MAY RESULT IN ENGINE SEIZURE BEARING WEAR MAY RESULT IN THE ENGINE SEIZING, INCREASING THE RISK OF A CRASH. NHTSA CAMPAIGN NUMBER: 17V224000 MANUFACTURER KIA MOTORS AMERICA COMPONENTS ENGINE AND ENGINE COOLING POTENTIAL NUMBER OF UNITS AFFECTED 618,160 SUMMARY KIA MOTOR COMPANY (KIA) IS RECALLING CERTAIN 2011-2014 OPTIMA, 2012-2014 SORENTO AND 2011-2013 SPORTAGE VEHICLES. MACHINING ERRORS DURING THE ENGINE MANUFACTURING PROCESS MAY CAUSE PREMATURE BEARING WEAR WITHIN THE ENGINE. REMEDY KIA WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE ENGINE ASSEMBLY, AND REPLACE THE ENGINE IF NECESSARY, FREE OF CHARGE. THE RECALL BEGAN JUNE 20, 2017. OWNERS MAY CONTACT KIA CUSTOMER SERVICE AT 1-800-333-4542. KIA'S NUMBER FOR THIS RECALL IS SC147. CONTACT ADVISED TO CONTACT KIA AT 800-333-4542

"TAKATA RECALL" MY ENGINE STARTED SHAKING AND THE CAR STOPPED!

WHEN I PRESS DOWN ON THE ACCELERATOR WHILE ALREADY MOVING, IN ORDER TO PASS OR GET ON THE A HIGHWAY THE ENGINE WILL REV UP VERY HIGH BUT THERE WILL BE NO INCREASE IN SPEED. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE AND I FIRST REPORTED IT TO THE DEAL IN 2014. THEY SAY THEY CAN NOT GET IT TO DO IT AND BECAUSE THEY HAVE NO CODE TO GO BY, CAN DO NOTHING. NOW THE CARE HAS ONLY 500 MILES LEFT ON THE WARRANTY. I RECENTLY REALIZED THE URGENCY OF THE SITUATION AS I WAS ENTERING THE TURNPIKE WHERE CONSTRUCTION WAS TAKING PLACE. THERE WAS LITTLE ROOM FOR ERROR AND LITTLE TIME TO SEE WHO WAS COMING. I SAW A SEMI COMING BUT KNEW IF I ACCELERATED I COULD GET ON IN TIME. I PUSHED DOWN ON THE ACCELERATOR AND THIS HAPPENED. I TOOK MY FOOT OFF AND PUT IT BACK ON AND FORTUNATELY IT KICKED IN. NO ONE WOULD HAVE KNOWN THIS WAS A DEFECT OF THE CAR IF I WAS HIT BY THE SEMI. I AM HEARING FROM OTHERS THAT THEY ARE HAVING THE SAME PROBLEM. I WOULD WARN OTHERS NOT TO TRUST THIS MANUFACTURER.

STEERING WHEEL HAS A CATCH OR NOTCH SOMETIMES IN COLD WEATHER WHEN TRYING TO TURN THE WHEEL.

ONE DAY WHILE DRIVING MY CAR, IT BEGAN HAVING SOME CLICKING SOUNDS IN THE ENGINE. AFTER A FEW MINUTES IT COMPLETELY TURNED OFF AND WOULD NOT START. I GOT IT TOWED TO A MECHANIC WHO SAID THERE WAS METAL PIECES IN THE OIL WHICH CLOGGED OIL FLOW AND NEEDED TO REPLACE THE ENGINE.

THE TURBO LINES LEAK AND I'VE RESEARCHED AND FOUND IT TO BE A COMMON PROBLEM IN THESE VEHICLES

WHILE DRIVING MY CAR, MY SUNROOF EXPLODED AND BROKE FOR NO APPARENT REASON. NOTHING HIT THE SUNROOF. THE SUNROOF WAS CLOSED AT THE TIME AND THE CLOTH SHADE WAS BACK SO THAT WE COULD SEE THE SKY WHILE DRIVING. GLASS SHATTERED AND FELL ALL OVER ME (THE DRIVER) AND MY PASSENGER AND ALL OVER THE BACK SEAT OF THE CAR.

STEERING HAS A DEAD SPOT NEAR THE CENTER AND IT FEELS LIKE IT GETS HUNG UP WHEN THE WHEEL IS TURNED EITHER DIRECTION AND IT JUMPS WHEN ALTERNATING LEFT TO RIGHT OR RIGHT TO LEFT IT FEELS UNSAFE AND JUMPY WHEELS WILL NOT EVER STAY IN A STRAIGHT CENTERED POSITION WHEN YOU TRY TO CORRECT THE JUMP IN THE STEERING OVER CORRECTS CAUSING A BACK AND FORTH JUST TO STAY IN ONE LANE THE NOISE IT MAKES IS A CLUNK AND IS MOST NOTICEABLE WHILE SITTING AT IDLE TURING THE WHEEL BACK AND FORTH EVEN ONE INCH

ON SATURDAY, NOVEMBER 11, 2017, I WAS TRAVELING ON THE FREEWAY AT 70 MILES PER HOUR. MY 2013 OPTIMA AUTOMOBILE STOPPED SUDDENLY ON THE FREEWAY. I RESTARTED THE CAR AND PROCEED TO EXIT THE FREEWAY. ONCE I EXIT THE FREEWAY AND AT THE LIGHT, MY CAR STOPPED AGAIN. SO, I KNEW SOMETHING WAS DEFINITELY WRONG WITH MY CAR. ON MONDAY, NOVEMBER 13, 2017, I TOOK MY CAR TO GALPIN KIA IN NORTH HILLS TO HAVE THE CAR CHECKED. THE DEALER KEPT MY CAR FOR 3 DAYS, THEREFORE, I HAD GET A RENTAL CAR. I THEN RECEIVED A CALL ON WEDNESDAY, NOVEMBER 15, 2017 THAT THE TEST RAN ON THE ENGINE SHOWED NOTHING WAS WRONG WITH THE ENGINE. NOTE: I RECEIVED A RECALL VIA MAIL REGARDING THE AN ISSUE WITH THE ENGINE FOR THE OPTIMA 2013 AUTOMOBILE. DUE TO FEAR AND WORRY, I AM AFRAID TO DRIVE THE CAR. HOWEVER, I HAVE TO GO TO WORK, SO I HAVE BEEN TAKING THE STREETS. PLEASE ASSIST ME IN GETTING THE RECALL OF THE ENGINE PROBLEM DONE ON MY CAR, SO I CAN DRIVE MY CAR AND HAVE PEACE OF MIND IN KNOWING MY CAR IS SAFE TO DRIVE.

VEHICLE STEERING HAS BECOME FAULTY. WHEN THE STEERING WHEEL IS TURNED WHILE PARKED OR DRIVING, IT STICKS THEN MOVES FREELY WITHOUT THE WHEELS TURNING. THIS STICKING IS ACCOMPANIED BY A KNOCKING/CLICKING IN THE STEERING COLUMN. THIS MOST OFTEN HAPPENS WHEN TURNING THE STEERING WHEEL FROM IT'S CENTER POSITION. I'M UNSURE OF THE CAUSE. THIS STARTED APPROXIMATELY 3 WEEKS AGO (30OCT17) AND HAS PERSISTED. I'M VERY CONCERNED THAT THIS IS GOING TO ESCALATE INTO A DANGEROUS SITUATION. CAN YOU PLEASE ASSIST?

I AM CURRENTLY STATIONED IN RAMSTEIN GERMANY WITH THE U.S. AIR FORCE. I CONTACTED KIA TO HAVE THE RECALL CHECKED AND THE WORK COMPLETED. THEY ARE REFUSING SAYING THAT SINCE I AM IN GERMANY THE RECALL DOESN'T AFFECT THEM. THEY ARE ALSO REFUSING TO HONOR MY WARRANTY. EMAIL IS THE BEST TO CONTACT ME OR VIA CELL [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE VEHICLE QUIT SUDDENLY AND WITHOUT OTHER WARNING ON A TOLL ROAD, APPROX SPEED OF 70 MPH AT NIGHT. I WAS UNABLE TO GET TO THE VEHICLE TO BE TOWED DUE TO THE LATE NIGHT, I HAVE TOWED LATER, ORIGINALLY THINKING IT WAS A BAD BATTERY, THAT TURNED OUT TO BE TRUE, SO WE REPLACED THAT BATTERY WITH A NEW ONE AND IT INSTANTLY SMOKED THE STARTER, REQUIRING A NEW ONE, WHICH IT DESTROYED, AT THAT TIME FURTHER DIAGNOSIS REVEALED THE ENGINE WAS SEIZED. I NOTICED LATER THIS IS A KNOWN ISSUE AND A RECALL FROM KIA HAS BEEN ISSUED FOR A REPLACEMENT. THE FIRE I NOTE IS THE ELECTRICAL FIRE FROM REPLACING THE BATTERY WITH A FRESH BATTERY, AND SINCE THE ENGINE WAS SEIZED, THE STARTER LOCKED AND CAUGHT FIRE, REQUIRING A NEW STARTER, OBVIOUSLY AFTER THE MOTOR IS FULLY REPAIRED, BUT I OWE APPROX $350 FOR THE STARTER AND $400 APPROX FOR THE ELECTRICAL FIRE, I AM UNCERTAIN OF OTHER DAMAGE CAUSED BE THE ENGINE SEIZING AT SUCH SPEEDS/

ON SATURDAY, NOVEMBER 17TH AT AROUND 7 PM, MY HUSBAND AND I WAS DRIVING ON 118 FREEWAY AT 70 MILES PER HOUR. ALL THE LIGHTS CAME ON THE DASH BOARD, AND THE CAR JUST TURNED OFF. SHORTLY, AFTER WE GOT OFF THE FREEWAY, WE TURNED THE CAR BACK ON AND A COUPLE OF MINUTES LATER THE CAR TURNED OFF AGAIN. WE TOOK OUR CAR TO GALPIN KIA ON MONDAY IN PANORAMA CITY, CA.. THE DEALER KEPT THE CAR 3 DAYS TO CHECKED OUT THE ENGINE AND DROVE CAR 6 MILES AND DETERMINE THE CAR WAS OK. MY HUSBAND AND I ARE VERY CONCERNED FOR MY SAFETY. PLEASE HELP US TO RESOLVE THIS ISSUE BEFORE AN ACCIDENT OVCURS.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION AFTER LOSING FUNCTIONALITY OF VARIOUS ELECTRICAL SYSTEMS. THE FAILURE OCCURRED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. PRIOR TO THE CRASH, THE VEHICLE WAS TAKEN TO VALLEY HI KIA (14673 CIVIC DR, VICTORVILLE, CA), BUT THE FAILURE WAS NOT DIAGNOSED UNTIL THE SECOND TIME IT WAS BROUGHT IN FOR DRIVING ABNORMALLY. THE DEALER DIAGNOSED THAT THE ELECTRONIC SYSTEM, MOTOR MOUNT, AND TRANSMISSION WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER BANNED THE CONTACT FROM RETURNING. THE CONTACT TOOK THE VEHICLE TO KIA OF ORANGE (210 W KATELLA AVE, ORANGE, CA) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING); HOWEVER, THE CONTACT DID NOT RECEIVE A RECALL NOTICE. THE RECALL WAS REMEDIED, BUT NO OTHER REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED LOWER BACK, HIP, AND HEAD INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

I OWN A 2013 OPTIMA SXL. WHEN I AM PULLING OFF FAST OR PUNCHING IT AROUND 20MPH THE CAR DIES. LIKE I LOSE POWER, BUT THE RPMS ARE UP. FEELS LIKE I JAMMED THE BRAKES BUT I DON'T EVEN GET A ABS FEEL. I HAVE TO TAKE MY FOOT OFF THE GAS AND THEN SLOWLY HIT THE GAS. TIRE PRESSURE IS WHERE IT SUPPOSE TO BE. WHAT I HAVE BEEN DOING IS TURNING OFF THE TRACTION CONTROL SO I FEEL SAFE HITTING THE GAS. IT'S REALLY BAD IN THE RAIN. IF I GO TO ACCELERATE AND NOT FAST IN THE RAIN IT DOES IT. I WENT BACK TO THE DEALERSHIP TODAY AND OF COURSE THEY SAID THIS IS NORMAL. I DID SOME SEARCH ONLINE AND I FOUND A FORUM WHERE MULTIPLE OWNERS HAVE HAD THE SAME ISSUE. ONE OWNER HAD THE HYDRAULIC ABS ASSIST MODULE REPLACED AND ECU REPROGRAMMED UNDER WARRANTY. WHILE MOST CUSTOMERS LIKE MY SELF HAVE BROUGH THE CAR TO OUR LOCAL DEALERSHIP JUST FOR THEM TO CLIAM THE PROBLEM IS NORMAL. THE PART IS 1600.00 PLUS 900.00 IN LABOR. THIS SHOULD BE RECALLED SINCE IT BECAME A REAL DANGER SPECIALLY ON THE HIGHWAY. AS THE DIES UNDER ACCELERATION WHILE OVERTAKING. PART NUMBER 58920-2T550

HAVEN'T ANYTHING HAPPENED JUST YET, BUT I HAVE RECEIVED A NOTICE IN THE MAIL

THE CHROME ON THE WHEELS IS SEPARATING FROM THE WHEEL/RIM. ALL AROUND THE LUG NUTS AREA THE CHROME IS PEALING OFF.

CONSTANT KNOCKING / CLICKING IN THE STEERING COLUMN. I HAVE SEEN ON MANY FORUMS THAT THIS IS COMMON WITH THE KIA BRAND IT IS ASSOCIATED WITH THE STEERING COUPLER???? ATTACHING A PIC I FOUND ON A WEBSITE. IT HAS BEEN "KNOCKING" FOR OVER A YEAR.

ON SEPTEMBER 28TH MY HUSBAND WAS IN A ACCIDENT WHERE HE TURNED A CORNER AT 8MPH AND HIT THE REAR END OF A BOAT ON A TRAILER. THE WHOLE FRONT OF THE CAR WAS CRUNCHED AND THE CAR IS NOW A TOTAL LOSS AND WAS TOTALED. THE AIR BAGS NEVER WENT OFF AND IF I WERE IN THE CAR WITH MY TWO SMALL CHILDREN THIS WOULD HAVE BEEN A DIFFERENT STORY.

IT STALLS AT LOW SPEED AND STALLS AT HIGH SPEED PULLS HARD TO THE RIGHT. AND MOTOR MAKES ALL KIND OF SOUNDS LIKE RATTLES WHEN COLD. AND RUN POORLY WHEN COLD. HAD A TOTAL OF 4 RECALLS AND HAVE NOT HAD IT A YEAR. HAD IT SENT TO KIA OF CHATTANOOGA WHEN I FIRST GOT IT FROM EDD KIRBY OF DALTON,GA AND ALL THEY DONE WAS PUT 600 MILES ON IT. AND DID NOTHING TO IT. THEN IT WAS TAKEN TO KIA OF DALTON,GA FOR THE REST OF THE RECALLS BUT NOTHING WAS FIXED ALL THEY DONE WAS SERVICED THE CAR. THE CAR IS UNSAFE TO BE ON THE ROAD. IT IS GOING TO END UP GETTING SOMEONE KILLED OR BADLY HURT. I AM ABOUT READY TO CALL A LAWYER AND CHANNEL 3 NEWS OF CHATTANOOGA, TENN. IF YOU CALL FOR MORE INFORMATION YOU MAY TALK TO MY HUSBAND [XXX] AT ANYTIME. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

THE ANTI-LOCK BRAKING SYSTEM FAILED ON THIS CAR. IF YOU WOULD HIT A BUMP IN THE ROAD WHILE ACCELERATION THE CAR WOULD DETECT A SPINNING CONDITION AND CAUSE MAJOR DECELERATION BEING VERY DANGEROUS WHEN ENTERING A FREEWAY IN MODERATE TRAFFIC TAKING THE VEHICLE FROM 60+ MPH TO VIRTUALLY 40 MPH WITH NO WARNING AND NO BRAKE LIGHTING TO WARN APPROACHING TRAFFIC. AFTER MANY VISITS TO KIA DEALER REMAINED UNADDRESSED UNTIL CONTACTING CORPORATE KIA AND FINDING A POSTING ON KIA OPTIMA FORUM WITH ANOTHER USER THAT HAD SAME ISSUE AND WAS FINALLY RESOLVED WITH SOME HYDRAULIC PART REPLACEMENT THAT COSTS $1,600 AND WAS BEING AVOIDED BY DEALERS. WHEN I BROUGHT THIS TO KIA CORPORATES ATTENTION THEY AGREED TO REPLACE WITH THAT PART WHICH DID ALMOST RESOLVE THAT ISSUE EXCEPT ON RARE INSTANCES CAR WILL STILL HESITATE WHEN ENCOUNTERING A BUMP ON ACCELERATION. AFTER THAT REPAIR HOWEVER THE ANTI-LOCK BRAKES ARE NOW FAILING WITH ERRATIC PULSING ON HARD BRAKING AND LESS EFFECTIVE BRAKING.

THE ISSUE BEGAN APPROXIMATELY MID-MAY '17 WHILE MY CAR WAS IN MOTION ON THE HIGHWAY (55MPH SPEED LIMIT, SAME SPEED LIMIT FOR EACH TIME I EXPERIENCED THE ISSUES IN THIS SUMMARY). I HONKED MY HORN AND PRESSED ON MY BRAKES (DUE TO ANOTHER CAR MAKING AN UNSAFE LANE CHANGE INTO MY LANE). SIMULTANEOUSLY, AS I HONKED THE HORN THE ENGINE LIGHT DISPLAYED ON THEN WENT OFF IMMEDIATELY AFTER I LIFTED OFF OF THE HORN. ADDITIONALLY, THE RPM GAUGE IMMEDIATELY DROPPED DOWN TO ZERO, THE CAR DRASTICALLY SLOWED DOWN, MY A/C STOPPED WORKING AS WELL AS THE COOLING SYSTEM FOR MY SEATS. MY CAR HAD THE ABILITY TO STILL ACCELERATE BUT, IT WAS EXTREMELY SLOW TO PICK UP SPEED. FURTHERMORE, EVERY TIME I HAD TO SLOW DOWN OR COME TO A COMPLETE STOP MY CAR WAS EXTREMELY SLOW TO PICK UP SPEED. EVERY SYMPTOM LASTED UNTIL I PARKED MY CAR THAT DAY. I RETURNED TO MY CAR HOURS LATER AND TURNED IT ON AND IT WAS LIKE THE CAR RESET ITSELF. THE RPM GAUGE, ACCELERATION AND A/C WAS BACK TO NORMAL. THIS ISSUE HAS OCCURRED MULTIPLE TIMES AND MOST RECENTLY ON 9/28/17. THIS IS A LINK TO A VIDEO I FOUND THAT SHOWS SIMILAR ISSUES I HAVE BEEN EXPERIENCING (HTTPS://YOUTU.BE/QULSDY-UMDK).

2013 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO ENGINE KNOCKING WHILE DRIVING AND WHILE ENGINE IS OFF. *LD THE CONSUMER STATED THE DEALER WOULD NOT ACKNOWLEDGE THE ENGINE KNOCKING COMPLAINT. THE CONSUMER INQUIRED ABOUT VISITING A DIFFERENT DEALER. UPDATED 09/28/2017*JS

SEAT BELT FOR LEFT REAR SEAT DOES NOT FUNCTION PROPERLY. THE FEMALE PART SINKS INTO THE SEAT POCKET WHEN ATTEMPTING LATCHING SUCH THAT IT WILL NOT ACCEPT THE MALE PORTION OF THE SEAT BELT. THE HARDER THE PUSH OF THE MALE PART, THE MORE THE FEMALE PORTION RETRACTS INTO THE SEAT. I HAVE BROUGHT THIS PROBLEM TO THE ATTENTION OF MY KIA DEALER ON TWO OCCASIONS BUT THEY CLAIM IT IS A DESIGN OR MANUFACTURING PROBLEM AND THEY CANNOT OFFER A SOLUTION, IN SPITE OF THE SAFETY CONCERNS I HAVE FOR MY PASSENGERS - ESPECIALLY MY GRANDCHILDREN. THIS IS NOT ACCEPTABLE TO ME AND I HOPE IT'S NOT ACCEPTABLE TO THE NHSTA EITHER. I HOPE YOU WILL INVESTIGATE & ULTIMATELY FORCE KIA TO OFFER A RECALL. THANKS FOR YOUR ATTENTION TO THIS MATTER. [XXX] GLENDALE, AZ VIN IS INVALID. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

SHIFTING PROBLEMS FROM 0 TO 30 MILES PER HOUR..BEFORE AND AFTER DRIVING FOR AN HOUR OR SO AROUND TOWN. STARTED LAST YEAR VERY FEW TIMES, 2 TIMES DURING THE YEAR. 3 TIMES SO FAR THIS YEAR.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. THE CONTACT ALSO NOTICED BLACK SMOKE AND VARIOUS ELECTRICAL FUNCTIONS OPERATED INDEPENDENTLY. ALSO, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THERE WAS NO FIRE. THE VEHICLE WAS TOWED TO CARMAX AND THEN TOWED TO KIA SOUTHSIDE (9401 ATLANTIC BLVD, JACKSONVILLE, FL) WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS NEVER NOTIFIED OF THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ASKED WHY A NOTIFICATION WAS NOT RECEIVED. THE MANUFACTURER PROVIDED CASE NUMBER: 12476138 AND INFORMED THE CONTACT THAT NHTSA WAS SUPPOSED TO NOTIFY THE CONTACT OF THE DEFECTS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

THERE IS A SAFERY RECALL FOR THIS CAR AMD INSPECTION HAVE BEING CONDUCTED I JUS RECEIVE THE NOTICE ABOUT 6 MONTHS.

MY TRANSMISSION WENT OUT ON MY 2013 KIA OPTIMA SXL ONLY SIX MONTHS AFTER PURCHASING. I AM 2,000 MILES OVER THE WARRANTY AS I AM THE SECOND OWNER. AFTER RESEARCHING WARRANTY HISTORY, I HAVE FOUND THIS CAR HAS HAD THE TRANSMISSION REPLACED TWICE ALREADY, AND DRAFT SHAFT REPLACED TWICE. ISSUES APPEAR TO OCCUR EVERY SIX MONTHS OR SO PER THE WARRANTY HISTORY. I HAVE MAJOR CONCERNS OF MY ONGOING SAFETY IN THIS CAR, GIVEN THE REOCCURRING TRANSMISSION ISSUE. I BELIEVE I AM BEING TREATED INHUMANELY. KIA IS NOT WORKING WITH ME TO REACH AN AMICABLE SOLUTION.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 70 MPH, THE STEERING WHEEL WENT FROM LOOSE TO TIGHT AND THE TRACTION CONTROL, AUTO HOLD, EPS, CHECK ENGINE, TIRE PRESSURE, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHWEST KIA (LOCATED AT 39650 LYNDON B JOHNSON FWY DALLAS, TX 75237, 877-363-9542) WHERE THE VEHICLE WAS UNABLE TO BE DIAGNOSED DUE TO NO FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER OPENED CASE NUMBER: 12456964 AND ADVISED THE CONTACT TO PULL OVER AND HAVE THE VEHICLE TOWED TO A DEALER IF THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 85,873.

FIRST, THE TIRES WERE WORN/DRY ROT WITH ONLY 3000 MILES ON THE VEHICLE. SECOND, VEHICLE STALLS WHEN THERE IS ANY MOISTURE ON THE ROADWAY CAUSING SAFETY HAZARD BECAUSE THE CAR WILL NOT MOVE. THIRD, BACK UP CAMERA IS NOT WORKING. FOURTH, RECALL NOTICE FOR UNDERBODY RUST. FIFTH, RECALL NOTICE FOR ENGINE SEIZURE WHILE THE CAR IS DRIVING AT HIGH SPEED

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, SMOKE APPEARED AND THE ENGINE MADE A LOUD NOISE. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE ENGINE WAS ON FIRE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO SEND PROOF OF THE INCIDENT. THE CONTACT SENT THE PROOF, BUT THE MANUFACTURER DID NOT GET BACK IN TOUCH WITH THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO THE SUMMIT PLACE KIA DEALER LOCATED ON 44900 N GRATIOT AVE, CHARTER TWP. OF CLINTON, MI 4803, WHERE IT WAS DIAGNOSED THAT THE LONG BLOCK NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED THAT THE FAILURE WAS NOT PART OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THEY WOULD ONLY GO WITH THE DEALER'S DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACTED HEARD AN ABNORMAL RATTLING AND KNOCKING NOISE WHILE DRIVING 20 MPH. THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (KIA CAVENAUGH LOCATED AT 3315 STADIUM BLVD JONESBORO, AR 72404), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 106,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE VEHICLE WAS BEING DRIVEN HIGHWAY SPEEDS, A PEBBLE STRUCK THE WINDSHIELD AND CAUSED A MINOR CRACK. UPON TRYING THE CLEAN THE AREA, THE CONTACT NOTICED THE FILM ON THE WINDSHIELD WAS STARTING TO DETACH. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO SAMES KIA LOCATED AT 6621 SAN DARIO AVE, LAREDO, TX 78041, WHERE IT WAS INFORMED THAT THEY COULD NOT IMMEDIATELY SERVICE THE VEHICLE AS THERE WERE MANY VEHICLES WAITING TO BE SERVICED FOR THE SAME RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS SITTING IN THE YARD AT MY AUNTS YARD AND THE RPM'S DROPPED WHILE IN PARK. I SAT THERE FOR A FEW MINUTES TO SEE IF IT WOULD DO IT AGAIN, IT DIDN'T, SO I LEFT AND HEADED HOME AND GOT 5-7 MILES DOWN THE ROAD, AND THE CAR COMPLETELY STALLED AND SHUT DOWN, WHILE I WAS GOING ABOUT 45-50 MPH, AND I HAD NO CONTROL OVER THE CAR. THE BRAKES GOT HARD, THE STEERING WAS HARD, AND I WAS BARELY ABLE TO GET OUT OF THE MIDDLE OF A BUSY ROAD WITH VEHICLES BEHIND ME. IT WOULDN'T CRANK BACK UP. I SAT THERE WAITING FOR SOMEONE TO COME TO ME TO CHECK IT OUT, AND I TRIED TO START IT BACK UP AND IT DID, SO I WENT ON HOME. I CALLED KIA AND THEY SAID BRING IT IN, I PAID $100 TO HAVE IT TOWED TO THE LOCAL KIA DEALERSHIP IN LAKE CITY, FL. THEY CHECKED IT OUT AND SAID IT WAS NOTHING WRONG GN WITH IT. BUT I RECEIVED A NOTICE ABOUT A RECALL ON THE MOTOR STATING IT WOULD DO WHAT HAPPENED TO ME. ALSO, I CHECKED ONLINE AND TYPED MY VIN NUMBER IN AND THERE WAS IN FACT AN OPEN RECALL FOR THE MOTOR I HAVE FOR THE ISSUE I HAD. THEY REFUSED TO FIX THE RECALL. ADVISED ME TO WAIT FOR IT TO HAPPEN AGAIN, AND I ASKED THEM, SO YOU ARE TELLING ME TO DRIVE THIS VEHICLE WITH THIS ISSUE AND WAIT FOR IT TO HAPPEN AGAIN AND RISK GETTING INTO AN ACCIDENT THE ANSWER I GOT WAS BASICALLY YES.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN TO MAKE A STRANGE CLINKING NOISE FROM THE ENGINE. THE VEHICLE ALSO HESITATED TO ACCELERATE. THE CONTACT TOOK THE VEHICLE OFF THE HIGHWAY AND BEGAN TO DRIVE ON RESIDENTIAL ROADS. WHILE DRIVING APPROXIMATELY 15 MPH, THE FAILURE RECURRED AND THE VEHICLE SUDDENLY STALLED IN THE MIDDLE OF AN INTERSECTION. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE SUSTAINED DAMAGE TO THE ROOF, PASSENGER SIDE, REAR, AND FRONT ENDS. THE VEHICLE WAS REPAIRED AT THE LUX AUTO BODY SHOP. THE CONTACT RECEIVED BRUISING TO THE KNEE, SHOULDERS, AND HANDS. MEDICAL ATTENTION WAS NOT REQUIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VEHICLE NEVER RECEIVED THE RECALL REPAIR. THE MANUFACTURER OPENED CASE NUMBER: 1241495. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

WHEN DRIVING THE CAR, IT'S IMPOSSIBLE TO DRIVE IN A STRAIGHT LINE - THE CAR WANTS TO WANDER - THE STEERING REQUIRES CONSTANT CORRECTION. I CONTACTED KIA USA WHO TOLD ME THAT THE CAR IS NOT UNDER RECALL. I JUST PURCHASED THE CAR USED FROM A KIA DEALER TWO WEEKS AGO - THEY HAVE NOT CALLED ME BACK. THE STEERING IN THE CAR FEELS VERY UNSAFE, AS THE CAR SEEMS TO WANT TO WANDER, REQUIRING CONSTANT STEERING CORRECTIONS

CAR WAS DRIVING ON THE FREEWAY AT NORMAL SPEED. THE STEERING FROZE WITH THE WHEELS TURNED, SENDING THE CAR OFF THE ROAD INTO THE DITCH. NO INJURIES BUT THE CAR SUSTAINED DAMAGE TO THE FRONT BUMPER, FENDER, HEADLIGHT ASSEMBLY, ETC. I UNDERSTAND THERE HAVE BEEN REPORTS OF STEERING ISSUES WITH THIS MAKE AND MODEL.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND ALL THE LIGHTS IN THE INSTRUMENT CLUSTER ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT CALLED FULLER KIA (540 AUTO PARK DR, CHULA VISTA, CA 91911) AND WAS INFORMED TO BRING THE VEHICLE IN THE NEXT WEEK. HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND SAW SMOKE COMING FROM THE ENGINE COMPARTMENT. THERE WAS NO VISIBLE FIRE. THE FIRE DEPARTMENT WAS NOT CONTACTED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S HOUSE AND THEN TO FULLER KIA WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND THE ENGINE SEIZED. BOTH COMPONENTS NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE); THEREFORE, THE DEALER AGREED TO REPLACE THE ENGINE FREE OF CHARGE. THE DEALER STATED THAT THE STARTER FAILURE WAS A RESULT OF THE CONTACT ATTEMPTING TO RESTART THE VEHICLE. THE STARTER FAILURE WAS NOT COVERED UNDER THE RECALL, SO THE CONTACT WOULD BE REQUIRED TO PAY FOR THE STARTER REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT HEARD A CLICKING SOUND COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,437.

IN APRIL 2014 I PURCHASED A PRE-OWNED 2013 KIA OPTIMA FROM LOMAN AUTO SALES IN WOODBRIDGE, NJ. OVER THE LAST YEAR THE CAR HAD 2 OR 3 INSTANCES WHEN IT WOULDN'T START. I WOULD HAVE IT 'JUMPED' AND IT WOULD WORK FINE AGAIN. ON JUNE 13, 2017 I WAS DRIVING WITH MY DAUGHTER IN A RESIDENTIAL AREA WHEN THE CAR MADE A STRANGE NOISE, THE DASHBOARD BEGIN TO FLICKER, AND THEN THE CAR SHUT OFF. THIS WAS THE FIRST TIME THAT THIS HAPPENED, BUT I FIGURED PERHAPS THE CAR JUST NEEDED A JUMP. I CALLED MY FAMILY MECHANIC AND HE ATTEMPTED MULTIPLE TIMES TO JUMP THE CAR; WITH NO SUCCESS. AS HE BEGAN OBSERVING THE CAR HE STATED THAT IT WASN'T THE BATTERY BUT IT COULD POSSIBLY BE THE ENGINE. HE ADVISED ME TO CONTACT KIA BECAUSE HE HAD A CUSTOMER WHOSE CAR RECENTLY DID THE VERY SAME THING (HYUNDAI SONATA) AND WAS ADVISED THAT THERE WAS A RECALL ON HER CAR DUE TO THE ENGINE. I IMMEDIATELY CONTACTED GATEWAY KIA IN NORTH BRUNSWICK, NJ. I SPOKE TO THE MANAGER THERE AND HE ARRANGED FOR THE CAR TO BE TOWED TO THEIR LOCATION. FOR THE NEXT TWO DAYS IT WAS A BUNCH OF BACK AND FORTH CALLS BEING MADE TO THE DEALER. I BEGAN TO GET ANNOYED ESPECIALLY AFTER TELLING THEM THAT THE CAR WOULDN'T JUMP, THEY INSISTED THAT BEFORE THEY COULD DIAGNOSE THE ENGINE I NEEDED TO REPLACE THE BATTERY. AGAINST MY BETTER JUDGEMENT I PURCHASED A BATTERY AND BROUGHT IT TO THEM (A HUGE INCONVENIENCE) ALL FOR THEM TO TELL ME IT WASN'T THE BATTERY BUT INDEED THE ENGINE. ALL OF THIS TIME I HAD NEVER RECEIVED ANY INFORMATION FROM KIA REGARDING A RECALL. HOWEVER, THEY DID MANAGE TO SEND ME DOZENS OF LETTERS IN THE MAIL REGARDING MY WARRANTY. IT WASN'T UNTIL AFTER I HAD ALREADY CONTACTED KIA THAT I RECEIVED A RECALL LETTER IN THE MAIL (2 DAYS AFTER THE CAR WAS TOWED). STRANGELY THE LETTER WAS DATED "MAY 30, 2017." THIS IS COMPLETELY UNACCEPTABLE. I AM JUST GRATEFUL THAT I WAS NOT ON THE HIGHWAY; WHICH IS WHERE I WAS HEADED.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. ADDITIONALLY, THE CONTACT HEARD AN ABNORMAL POPPING NOISE. THE VEHICLE WAS TAKEN TO ALL STAR KIA OF BATON ROUGE (LOCATED AT 5740 SIEGEN LANE BATON ROUGE, LA 70869 225-490-7604) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,477.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AS A RESULT, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD. THE CONTACT SUSTAINED BACK AND NECK PAIN, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS CONTACTED AT 800-333-4542 AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNAWARE OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE REPRESENTATIVE FAILED TO CALL BACK AS PROMISED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. UPON ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO KIA OF PORTLAND (307 NE BROADWAY ST, PORTLAND, OR 97232) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED AGAIN TO KIA OF PORTLAND WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC AGAIN. KIA OF PORTLAND STATED THAT THEY WOULD REPLACE THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE), BUT THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TT

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. WHILE DRIVING 55 MPH, THE CHECK ENGINE AND OIL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO HUTCHINSON KIA (3931 RIVER PL DR, MACON, GA 31210) WHERE THE DEALER STATED THAT IT WOULD BE AT LEAST A MONTH BEFORE THEY COULD INSPECT THE VEHICLE. THE VEHICLE WAS THEN TOWED TO JEFF SMITH KIA (103 IFFIE RD, PERRY, GA 31069) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE ISSUE LISTED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THEY COULD NOT YET REPAIR THE VEHICLE DUE TO OTHER VEHICLES NEEDING THE SAME REPAIR. THE DEALER COULD NOT PROVIDE A TIME FRAME FOR WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE ACCELERATED TO 90 MPH WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE NISSAN KIA DEALER (LOCATED ON 4961 RT 17 M, NEW HAMPTON, NY 10958) WHERE A NOISE TEST WAS PERFORMED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS NO FAILURE AND THAT THE VEHICLE WAS FINE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,978.

WIFE AND BABY USE THIS VEHICLE. WHEN MAKING A RIGHT TURN FROM A STOP, VEHICLE BEGINS TO SLOW AND ALMOST STALL. HAVE HAD TO PULL INTO BIKE LANES QUICKLY IN ORDER NOT TO BE HIT FROM BEHIND. THERE ARE 2 OCCASIONS WHEN THIS OCCURS. 1) WHEN AT A STOP ON A CITY STREET, WAITING TO MAKE A RIGHT. FOOT OFF PEDAL, ACCELERATE, ENGINE BEGINS TO STALL. 2) WHEN ROLLING INTO A RIGHT TURN (ON CITY STREETS) ACCELERATION CAUSES START OF STALL PROCESS. WE HAVE NOT FULLY STALLED AS OF YET. BUT THIS COULD BE A BAD SCENARIO IF IT DOES. WE HAVE THOUGHT ABOUT GAS VAPOR ISSUES WITH THE PHOENIX, AZ HEAT BEING 119 DEGREES, BUT IF THAT WERE THE CASE, IT WOULD HAPPEN OTHER TIMES AND NOT JUST DURING TURNS. THANKS

NEXEN CP671 TIRES, P215/55R17 - TIRES ARE OEM ON MY KIA OPTIMA, WHICH I PURCHASED NEW. AT 14,972 MILES, MY CAR'S HANDLING CHANGED. THE DEALERSHIP ADVISED BOTH FRONT TIRES HAVE DEVELOPED SIDEWALL BULGES, AS WELL AS EXCESSIVE TREAD WEAR. (TIRES HAD BEEN ROTATED.) I WAS ADVISED TO PURCHASE NEW TIRES IMMEDIATELY AS PRESENT ONES WERE EXTREMELY UNSAFE. I READ THAT THIS IS A COMMON COMPLAINT FOR THESE TIRES, SO I CALLED NEXEN DIRECTLY TO SEE IF THEY WOULD OFFER A REPLACEMENT, BUT WAS SHOCKED TO HEAR THEY TAKE NO RESPONSIBILITY ON OEM TIRES, NOR DO THEY EVEN OFFER A DISCOUNT ON THE PURCHASE OF NEW TIRES. NEEDLESS TO SAY, I WON'T BE REPLACING THEM WITH NEW NEXENS WHICH, BY THE WAY, THEIR AGENT TOLD ME THEY DO WARRANT AT NO ADDITIONAL CHANGE.

ENGINE RECALL BY KIA MOTOR CORPORATION AND STEERING DISC RECALL KIA MOTOR COMPANY DEALER SHIP IN RAINBOW CITY ALA DID NOT TAKE PROPER MEASURES WHEN I BROUGHT THE CAR IN TO GET THE CAR CHECKED. HAVE TO TAKE IT BACK AND NOT SURE HOW SAFE THE CAR IS TO DRIVE BASED ON RECALL NOTICE. I DO NOT FEEL SAFE NOW IN CONTINUING TO THIS CAR DUE TO THE SERIOUS POTENTIAL SAFETY ISSUES PLUS I HAVE BEEN TOLD BY RELIABLE MECHANICS THE NEW CAR MOTOR IS NOT ANY BETTER AS WELL PLEASE HELP GETTING KIA MOTOR CORPORATION TO MAKE THEIR CAR PRODUCTS MORE RELIABLE AND SAFE TO DRIVE. I AM TRYING TO MAKE SURE SOMEONE IN MY FAMILY DRIVING THIS CAR REMAINS SAFE

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (JTS KIA, COLUMBIA, SOUTH CAROLINA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THE PASSENGER SIDE HEADLAMP HAS DIED. TO MAKE THIS REPAIR YOU NEED TO REMOVE THE RADIATOR EXPANSION TANK, A SMALL SCREW HOLDING THE REAR OF THE LIGHT COVER IN PLACE AND THEN THE ENTIRE LAMP ASSEMBLY BY RELEASING TWO SCREWS ON TOP AND CLIPS BETWEEN HE BODY AND THE LAMP ASSEMBLY FROM UNDERNEATH THE CAR. YOU NEED CAR RAMPS TO DO THIS APPARENTLY. THIS IS OUTRAGEOUS. THIS IS SOMETHING THAT CAN NOT BE DONE IN AN EMERGENCY. I CALLED MY DEALER AND THE LABOR IS ABOUT 45 MINUTES - TO CHANGE A LIGHT BULB! THIS IS FINANCIALLY IRRESPONSIBLE OF KIA TO DESIGN THE CAR SO POORLY. IT IS A REAL SAFETY ISSUE IF YOU WERE DRIVING OVERNIGHT AND COULD NOT REPLACE THE BULB. HAVING TO MAKE A SERVICE APPOINTMENT TO CHANGE A LIGHTBULB IS A COMPLETELY UNNECESSARY AND RIDICULOUS SITUATION. IF THE WEATHER WERE INCLEMENT AND YOU CANNOT CHANGE THE BULB YOU ARE IN A REAL PREDICAMENT. THE NTSB SHOULD HAVE A POLICY THAT HEADLAMP REPLACEMENT ACCESS SHOULD BE IN A LOCATION THAT A 7TH GRADER COULD REASONABLE BE EXPECTED TO CHANGE THE BULB WITHOUT HAVING TO REMOVE SIGNIFICANT CAR COMPONENTS. SOMEONE COULD INCUR A BURN MOVING THE EXPANSION TANK IF THE CAR WERE NOT COOLED DOWN ENOUGH. THE ENTIRE PROCESS IS BEYOND COMPREHENSION.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 40 MPH, A LOUD NOISE WAS HEARD AND THE ENGINE STALLED. THE OIL AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO THE LOCAL DEALER (WESTON KIA LOCATED AT 22309 SE STARK ST, GRESHAM, OR 97030; (503) 676-2100) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THERE WAS NO PROCEDURE OR ETA OF WHEN THE VEHICLE COULD BE REPAIRED. THE VEHICLE WAS STILL WITH THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-333-4542 AND STATED THAT THE VEHICLE SHOULD BE REPAIRED. THE FAILURE MILEAGE WAS 82,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING, LOST POWER COMPLETELY, AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. ON ANOTHER OCCASION, THE ENGINE EXPLODED IN THE VEHICLE. THE CONTACT STATED THAT THERE WAS A LOUD POPPING NOISE AND SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES OVER THE PAST THREE MONTHS. KIA IN ALHAMBRA, CALIFORNIA REPLACED THE ENGINE TWO TIMES PRIOR TO THE FAILURE, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 10 MPH, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE KIA DEALER (FRED ANDERSON KIA OF RALEIGH; 9209 GLENWOOD AVE, RALEIGH, NC 27617; (919) 785-4500) WHERE IT WAS DIAGNOSED THAT THE BATTERY, THE FUEL KIT, AND THE FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER KIA DEALER (CHRIS LEITH PRE-OWNED SUPERSTORE; 11000 CAPITAL BLVD, WAKE FOREST, NC 27587; (888) 482-1325) WHERE IT WAS DIAGNOSED THAT THE CONTROL VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS STILL WITH THE KIA DEALER. THE MANUFACTURER WAS CONTACTED AT 800-333-4542 AND STATED THAT THEY WOULD GET BACK WITHIN 2 OR 3 BUSINESS DAYS. THE CONTACT STATED THAT THE MANUFACTURER DID NOT CALL BACK. THE CONTACT ALSO STATED THAT THEY WERE NOT WILLING TO PROVIDE A LOANER VEHICLE. CASE NUMBER: 12360215 WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT ALL FOUR WHEELS AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO KIA OF CLOVIS CALIFORNIA, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT FURTHER TESTING WAS NEEDED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

ENGINE SEIZED ON INTERSTATE AT 70MPH. I HAVE ONLY 70,000 MILES ON THE ENGINE AND KIA DENIED MY WARRANTY EVEN THOUGH I HAVE 30,000 MILES REMAINING ON THE WARRANTY.

KIA ENGINE RECALL - ON APRIL 2, 2017 MY CAR STALLED. THE VEHICLE WAS IN MOTION ON A SURFACE STREET (CHASTAIN RD) AND TO BE TOWED (USAA ROADSIDE) TO A LOCAL REPAIR SHOP (PEPBOYS). THE MECHANIC STATED THAT ENGINE WAS GONE. I HAD JUST HAD THE CAR AT THE DEALERSHIP (COBB COUNTY KIA, KENNESAW, GA) 2 DAYS PRIOR FOR ROUTINE OIL CHANGE AND A VEHICLE CHECK. I REPORTED THE PROBLEM TO THE DEALERSHIP (COBB COUNTY KIA) WHO HAD THE VEHICLE TOWED (MARIETTA TOWING) TO THEM AT THEIR EXPENSE AND CITED THE DIAGNOSIS (ENGINE FAILURE). THE MAINTENANCE SUPERVISOR, HEAD MECHANIC AND I VIEWED THE ENGINE TOGETHER THEY BOTH REPORTED THAT THERE WAS NO SLUDGE IN THE ENGINE AND IT WAS WELL MAINTAINED. THERE HAS BEEN A RECALL ISSUE BE THERE IS NO GUIDANCE ON THE REPAIR AS OF YET. JOSEPH, THE MAINTENANCE SUPERVISOR HAD A TROUBLE TICKET SUBMITTED ON MY VEHICLE BUT MY VIN IS STILL NOT REFERENCED ON THIS SITE. THE DEALERSHIP HAS HAD MY CAR FOR OVER A MONTH AND HALF WITHOUT ANY REPAIR GUIDANCE FROM KIA MOTOR CORP. ALL WHILE KNOWING OF THE ENGINE ISSUES. PLEASE HELP ME. I NEED MY CAR.

MY 2013 KIA OPTIMA HAS AN ENGINE SPUTTER THAT HAS BEEN HAPPENING FOR A WHILE NOW. IT IS INTERMITTENT AND COMES AND GOES. WHEN I TALKED TO A SERVICE PERSON ABOUT IT AT MY LOCAL DEALERSHIP, HE SAID THAT IT IS POSSIBLE THAT DEBRIS IN CAN GET LOOSE AND CAUSE FUEL INJECTORS TO CLOG. MY PARTICULAR KIA OPTIMA IS NOT SHOWING THAT IT IS INCLUDED IN THE RECALL.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 77 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE FOLLOWED BY FLAMES. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

TURBO CHARGER MALFUNCTION. MECHANIC STATED THAT THE ISSUE SHOULD HAVE BEEN COVERED UNDER WARRANTY AS THERE WAS NO OTHER INDICATORS AS WHY IT FAILED. IT RESULTED IN LOOSE BOLTS, THE COMPLETE TURBO CHARGER NEEDING TO BE REPLACED, AND ALL NEW HOSES.

THE ENGINE POWERED OFF AUTOMATICALLY AFTER THATT, DUTCH BOAR BECOMES TO LIGHTNING ALL THE ICONS, SO IT STILL NEVER POWER IN.

TRANSMISSION SHIFTS UP AND DOWN VERY OFTEN UNDER 35 MPH DURING CITY DRIVING. HARD SHIFTING UP AND DOWN.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT WAS UNINJURED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,585.

MY VEHICLE LAUNCHED INTO THE SIDE OF A BUILDING AS I WAS TURNING INTO A PARKING SPACE. THE VEHICLE CONTINUES TO LAUNCH FORWARD WHILE IN MOTION AND WHEN PULLING INTO A PARKING SPACE WHEN IN MOTION AND PULLING AROUND A CAR OR POT HOLE.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE MOTOR SEIZED, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

I HAVE A 2013 KIA OPTIMA, WHILE I WAS DRIVING MY ENGINE SEIZE, I COULD HAVE GOTTEN INTO A MAJOR CAR ACCIDENT. MY CAR STOPPED ON ME IN THE MIDDLE OF TRAFFIC I AM PURSUING A CLASS ACTION LAWSUIT AGAINST KIA. *TR

SUNROOF IS NOT CLOSING PROPERLY; KIA IS UNWILLING TO FIX IT UNDER THEIR WARRANTY. FOG LIGHT SWITCH BROKE AND THEY WILL ALSO NOT FIX IT UNDER THEIR 60K WARRANTY. BOTH OF THESE ITEMS OCCURRED BEFORE THE DATE SELECTED; THIS WAS THE DATE THAT KIA NOTIFIED ME OF THEIR DECISION. ALSO, THE MILEAGE AT WHICH THESE OCCURRED WAS BEFORE 60K AND JUST AFTER 60K WERE ON THE VEHICLE.

IN JUNE 2014MY DATE BELOW OF CRASH ON THE DAY IS APPROXIMATELY , I WAS DRIVING MY BRAND NEW 2013 KIA OPTIMA, I WAS ON MY WAY TO WORK AND MY ENGINE STALLED AND LOST COMPLETE POWER LOCKING UP EVERY CONTROL IN THE CAR. IT HAPPENED ON A MAJOR HIGHWAY IN JACKSONVILLE, NC AND LEFT ME STRANDED I WAS HIT IN MY REAR END BY 2 CARS CAUSING A 3 CAR CRASH. AT THE TIME KIA WOULD TAKE NO RESPONSIBILITY. NOW IN 2016 THAT THERE IS A DEFECT IN THE ENGINE CAUSING STALLING AND LOSING POWER OF THE ENGINE AND CONTROL OF THE CAR. IN TOP OF THIS RECALL I JUST FOUND OUT THEY KNOWINGLY SOLD THIESE CARS WHILE KNOWING IT HAD THIS DEFECT WHICH COULD CAUSE A CRASH OR CASTROPHIC PROBLEMS. WHICH IN MY CASE IT DID CAUSE A A 3 CAR CRASH.

I HAD MY PASSENGER REARVIEW MIRROR BROKEN HANGING BY THE WIRES. THEY REPLACED IN DEALER AFTER I INSISTED ON A REPLACEMENT. BEFORE THEY REPLACED, I HAD THE SAME PROBLEM WITH THE DRIVERS REAR VIEW MIRROR. LOOKS LIKE THEY ARE TOO FRAGIL. WHAT SHOULD I DO WITH IT?

MY ENGINE STARTED KNOCKING AT 82,000MILES LOST POWER ON RODE HAD CAR TOWED HOME

I WAS ON MY WAY HOME FROM WORK, AND AT THE LIGHT I NOTICED MY ENGINE STARTED KNOCKING A LITTLE BUT THERE WAS NO CHECK ENGINE LIGHT, OIL LIGHT, ETC NOTIFYING ME OF ANY PROBLEM. I GAVE IT A LITTLE GAS TO GET UP THE HILL AND MY CAR SHUT OFF ALMOST INSTANTLY AND I WAS IN THE MIDDLE OF TRAFFIC HELPLESSLY TRYING TO GET OVER. I HAD MY CAR TOWED TO A KIA DEALER FOR A DIAGNOSTIC AND WAS TOLD THE ENGINE WAS BLOWN AND KIA WASNT HONORING MY ENGINE REPLACEMENT.

ENGINE FAIL LOCKED UP 82,000

ON NOV 18 2016 WHILE DRIVING DOWN A MAJOR HIGHWAY MY CAR JUST SHUT OFF. ALL THE LIGHTS LIGHT UP ON THE DASH AND BEFORE I PULLED OVER , I WAS DRIFTING TO THE SIDE OF THE ROAD. I GOTTEN THE CAR TO ANCIRA KIA IN SAN ANTONIO TX WHERE IT SAT TILL DEC 28 2016 BEFORE RECEIVING A CALL. THE DEALERSHIP HAD SAID THE WARRANTY WOULD NOT COVER WHAT HAD HAPPEN. THE FIRST EXCUSE THEY SAID WAS DUE TO SLUDGE IN THE ENGINE. AFTER PROVIDING RECEIPTS SHOWING THE CAR MAINTENANCE, THEY SAID IT WAS DUE BECAUSE I LET MY CAR SEAT FOR A YEAR WHILE I WAS DEPLOYED. AFTER ASKING HOW THIS COULD BE IF THE CAR WASN'T MOVED, THEY SAID THEY FOUND METAL SHAVINGS IN MY ENGINE. KIA HAD MY CAR CLOSE TO 60 DAYS FIGHTING WITH ME ON WHY THEY WOULD NOT FIX MY CAR. IT FORCED ME TO TRADE THE CAR IN SO I CAN GO TO WORK AND PROVIDE FOR MY FAMILY. MY QUESTION IS, IF THERE'S A RECALL ON MY CAR HOW WOULD I GO ABOUT FAILING PAPERWORK ?

ENGINE FAILURE DUE TO LACK OF OIL PRESSURE.

NO PREVIOUS PROBLEMS WITH STEERING IN THE YEAR VEHICLE WAS OWNED, WAS BOUGHT PREOWNED WITH 25K MILES ON IT, NOW WITH 28K MILES ON IT. ON DAY OF ACCIDENT, ROADS WERE DAMP, WHILE DRIVING ON ROAD LITTERED WITH NUMEROUS POT HOLES AND BUMPS, CAME AROUND A CORNER ON WHAT SEEMED TO BE BUMP FREE PAVEMENT, STEERING JERKED RIGHT, CAR VEERED INTO THE GRASSY TERRAIN ALONGSIDE ROAD, COULD NOT REGAIN CONTROL OF CAR AS STEERING WAS FIGHTING ME NO MATTER WHAT I DID, RAISE IN TERRAIN FORCED PASSENGER SIDE DOWN AN DRIVER SIDE OF CAR INTO AIR, CAR CAME TO REST NEAR SIDE OF ROAD ON IT'S PASSENGER SIDE, ALSO AIR BAGS DID NOT DEPLOY. THIS CAR IS SUPPOSEDLY SAFE I BELIEVE I SURVIVED THANKS TO AN ANGEL ABOVE KEEPING ME SAFE.

MY FOUR YEAR OLD DAUGHTER AND I WERE IN THE CAR AND WHILE DRIVING, THE SUNROOF EXPLODED. IT WAS SO LOUD, ALMOST LIKE A GUNSHOT. A SMALL AMOUNT OF GLASS ENTERED THE CAR. I WAS DRIVING STRAIGHT, SOUTHWARD, NEAR THE OSCEOLA EXIT ON I 55. THERE WAS ABSOLUTELY NO SIGN OR EVIDENCE OF ANYTHING HITTING THE GLASS. WEATHER CONDITIONS WERE CLEAR AND THE TEMPERATURE IN OSCEOLA TODAY WAS A HIGH OF 76 AND LOW OF 68 DEGREES FAHRENHEIT.

THE STEERING WHEEL HAS DEVELOPED A POPING OR CLICKING WHEN YOU TURN LEFT OR RIGHT. IT STOPS AFTER YOU'VE TURNED THE WHEEL MORE THAN A 1/4 TURN BUT IT FEELS LIKE THE STEERING IS NOT RESPONSIVE UNTIL YOU'VE GOTTEN PAST THAT INITIAL 1/4 WHEEL TURN. IT STARTED A WHILE BACK BUT SEEMS TO BE GETTING WORSE. IT WILL MAKE THE SOUND ANYTIME THE WHEEL IS TURNED IT DOESN'T MATTER IF YOU ARE DRIVING OR SITTING STILL.

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE THE CONTACT'S AUNT WAS DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE CONTINUED TO ROLL, SO THE DRIVER STEERED THE VEHICLE TO THE SIDE OF THE ROAD AND APPLIED THE BRAKES TO STOP THE VEHICLE. THE DRIVER NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE PASSENGER OF THE VEHICLE LIFTED THE HOOD AND NOTICED FLAMES. BOTH OCCUPANTS MOVED AWAY FROM THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED. THE FIRE DEPARTMENT FILED A REPORT AND THERE WERE NO INJURIES. THE CONTACT'S INSURANCE COMPANY WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

CAR WE'RE NOT KEEP RUNNING IT CUTS OFF ENGINE LOCKED UP.

I JUST RECENTLY HAD MY LOCAL DEALER DUE MY ROUTINE OIL CHANGE ON MY 2013 KIA OPTIMA EX. ABOUT TWO WEEKS FROM WHEN THIS WAS DONE. I STARTED TO NOTICE SOME SLUGGISH IN MY ENGINE PERFORMANCE AND THEN AFTER HEARING A LOW KNOCKING SOUND FROM THE ENGINE. I DECIDED TO CHECK THE ENGINE OIL LEVEL TO SEE IF I WAS LOW DUE TO A PAST EXPERIENCE WITH A CAR HAVING A BAD VALVE COVER GASKET. SO, WHEN I CHECKED MY OIL LEVEL ON THE DIPSTICK IT WAS BETWEEN THE LOW AND FULL LINE. THINKING THAT THIS WAS JUST MAYBE DUE TO THE POSSIBILITY THAT THE DEALER HAD NOT PUT ENOUGH OIL IN DURING THE OIL CHANGE. I JUST BOUGHT TWO QUARTS OF 5W20 ENGINE OIL TO BRING THE OIL BACK TO THE FULL LINE ON THE DIPSTICK AND NOT VISUALLY SEEING ANY SIGNS OF OIL LEAKING ANYWHERE. HOWEVER, JUST ONE WEEK FROM WHEN I ADDED THE TWO QUARTS OF OIL. I STARTED TO HEAR THE KNOCKING SOUND AGAIN AND TO FIND OUT THAT I AM DOWN 1 QUART OF OIL. I DECIDED THEN TO PARK MY CAR UNDER A PIECE OF CARDBOARD FOR A DAY AND DO A THOROUGH LOOK FOR ANY SIGNS OF OIL LEAKING IN THE ENGINE BUT, I DID NOT COME ACROSS ANY OIL LEAKING ANYWHERE. I DECIDED THEN TO DO SOME RESEARCH ON THE INTERNET TO SEE IF OTHER KIA OWNERS WERE HAVING THIS ISSUE AND FOUND THAT MANY OTHER KIA OWNERS WITH THIS GDI MOTOR ARE HAVING THIS SAME ISSUE WITH SOME OWNERS HAVE THE MOTOR SEIZE DUE TO THE ENGINE OIL BEING LOST IN THE ENGINE BY DEFECTIVE CONNECTING RODS THAT FAIL IN THE ENGINE. I HAVE EVEN FOUND OUT THAT HYUNDAI HAS A RECALL ON THIS SAME ENGINE THAT IS BEING USED IN MY 2013 KIA OPTIMA. MY CONCERN NOW IS THAT IF KIA ENDS UP ACKNOWLEDGING THIS EVENTUALLY AS A RECALL THAT THE WARRANTY WILL BE MORE THAN 10 YEARS OR 120, 000 MILES AS WITH MY HIGHWAY TRAVEL COMMUTE DAILY TO WORK I AM OVER THIS MILEAGE. I WILL BE MAKING AN APPOINTMENT WITH THE KIA DEALER TOMORROW TO SEE WHAT THEY WILL BE ABLE TO DO AND WHAT IT MIGHT COST BEFORE I LOSE MY ENGINE.

WHEN DRIVING ON HIGHWAY, MY STEERING WHEEL SEEMS TO STICK. I AM CONSTANTLY OVER CORRECTING TO GET IT UNSTUCK AND STAY ON THE ROAD. IT HAPPENS TO THE LEFT AS WELL AS TO THE RIGHT. *TR

THE REAR CAMERA DOES NOT COME ON IMMEDIATELY AND SOMETIMES I HAVE BACKED UP20-40 FT BEFORE IT ENGAGES. IT IS A PROBLEM AND I RECENTLY WAS HIT BY ANOTHER CAR WHEN I WA BACKING UP BECAUSE I DIDN'T SEE THEM COMING AT ME. THIS HAS BEEN A PROBLEM SINCE THE BEGINNING OF MY NEW CAR OWNERSHIP IN 2012. DEALERSHIP SAYS NOTHING IS WRONG WITH THE FUNCTIONING OF THE CAMERA.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, THE RPMS INCREASED RAPIDLY WITHOUT WARNING. IN ADDITION, THE REMOTE PUSH TO START STOPPED WORKING AND THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

THE BACKUP CAMERA FAILED. IT STOPPED WORKING WHEN BACKING UP IN THE DRIVEWAY. KIA DID NOT COVER REPLACEMENT UNDER WARRANTY EVEN THOUGH KIA ISSUED A TECHNICAL SERVICE BULLETIN SAYING TO REPLACE THE CAMERA IN AREAS THAT HAVE HIGH HUMIDITY AND COLD WEATHER WITH AN IMPROVED PART. THERE SHOULD BE A RECALL FOR THIS SAFETY ISSUE.

SOMETIMES HAVE TROUBLE WITH THE STEERING, IT DOESN'T LOCK UP BUT IT GETS STUCK AND DOESN'T RESPOND TO SMALL MOVEMENTS (FEELS LIKE THE STEERING WHEEL IS A FIGHT AGAINST THE MOVEMENT) WHEN DRIVING LONGER DISTANCE IN A STRAIGHT LINE.... I ALSO HAVE SOME PROBLEMS WITH THE SHIFTING WHEN I'M DRIVING SOMEWHERE BETWEEN 20 AND 30 MPH AND FEATHERING THE GAS PEDAL (USUALLY HAPPENS WHEN GOING UP AN INCLINE). LIKE THE CAR DOESN'T KNOW WHAT GEAR IT SHOULD BE IN AND SLIPS BETWEEN GEARS.... HOPE THIS HELPS YOU AND YOU COULD HELP ME THANK YOU *TR

SEAT BELT WOULD NOT RELEASE,IT GOT TIGHTER ANN WOULD NOT RELEASE WHILE IN LOWE'S PARKING LOT. THERE WERE 4 PEOPLE AND AN OFF DUTY POLICEMAN TRIED TO HELP AND FINALLY STATED THAT THE BELT WOULD HAVE TO BE CUT AND THEY DID. I WAS IN DIRE STRESS AND BREATHING PROBLEM AND IN DIRE NEED OF IMMEDIATE RELEASE. A DEFINITE SAFETY ISSUE.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE STEERING WHEEL WAS LOOSELY CONNECTED AND NOT ALIGNED. IN ADDITION, THE STEERING WHEEL MADE AN ABNORMAL NOISE WHEN TURNING LEFT OR RIGHT. AN INDEPENDENT MECHANIC STATED THAT AN ALIGNMENT WAS UNABLE TO BE COMPLETED BECAUSE THERE WAS A RECALL THAT NEEDED TO BE REPAIRED FIRST FOR THE STEERING. THE CONTACT WAS ADVISED TO CALL A DEALER. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

MY STEERING HAS BEEN LOOSE SINCE 65K MILES AND CONTINUED TO DRIFT. HOWEVER THIS BIENG MY 4TH CAR I LET IT SLIDE AND WAS WAITING FOR TIME TO DO A WHEEL ALIGNMENT. HOWEVER AT 73K MILES THE EPS SENSOR WENT OFF AND NOW IS HARD TO DRIVE. THE EPS ON ALL MY VEHICLES NEVER HAD ISSUES UP TILL ITS DEATH WAY OVER 250K MILES. THE EPS SENSOR CAME ON AFTER A STOP SIGN. THEN I HEARD A SNAP THEN THE CAR WENT INTO MANUAL STEERING MODE. NOW THE EPS SENSOR IS OFF AND THE CAR IS WORKING FINE.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE REQUIRED TO BE JUMP STARTED SEVERAL OCCASIONS IN ORDER TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS DRAINED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT PROVIDED.

AT FIRST I THOUGHT THE ALIGNMENT WAS OFF HOWEVER AFTER HAVING MY CAR ALIGNED THE STEERING IS STILL LOSE AND AT ANY GIVEN SPEED THE CAR DRIFTS TO THE LEFT OR RIGHT VERY EASILY. IT'S DANGEROUS!!! *TR

I BOUGHT MY 2013 OPTIMA SXL WITH 26K MILES. I WAS DRIVING HOME FROM WORK AND MY CAR NOW HAS UNDER 32K MILES ON IT, AND STARTED SHAKING WITH SMOKE COMING OUT FROM THE HOOD AND IT TURNED OFF. TRIED TO TURN IT BACK ON BUT IT WAS DEAD I CALLED ROAD SIDE ASSISTANCE TO GET IT TOWED TO A KIA DEALERSHIP. NEXT DAY I GET A CALL FROM THE SERVICE DEPARTMENT AND THEY SAID THE ENGINE WAS BLOWN AND THAT THE EXTENDED WARRANTY WONT COVER IT DUE TO SLUDGE FOUND ON THE ENGINE WTF!! IT'S A NEW CAR! SO TO GET IT FIXED THEY ARE CHARGING ME $9,400.00 DOLLARS THAT'S A LOT OF MONEY. AND I KEEP CALLING THEM ASKING WHY THE WARRANTY DOESN'T WANT TO COVER THE CHARGES AND THEY SAY IT'S BECAUSE OF THE SLUDGE FOUND DUE TO POOR MAINTENANCE WHICH IS NOTHING BUT BS. I DON'T EVEN HAVE A YR WITH THIS CAR AND NOW I DON'T KNOW WHAT TO DO. AND THE SAD THING IS THAT I HAVE SEEN A LOT OF REVIEWS WITH THE SAME PROBLEM AND KIA IS NOT DOING NOTHING ABOUT IT. I WILL HAVE TO GET A REPO BECAUSE I CAN'T KEEP PAYING FOR A JUNK CAR. I WILL NEVER BUY FROM KIA EVER IN MY LIFE. *TR

VEHICLE: KIA OPTIMA 2013 ISSUE DESCRIPTION: IF LOOSING SLIGHTLY TRACTION (KIA OPTIMA IT IS VERY SENSITIVE, ALL IT TAKES IS SOME DIRT ON THE GROUND, A LITTLE RAIN, MOISTURE ON THE PAVEMENT, OR BUMPY ROAD) THE SYSTEM WILL KILL ALL THE ENGINE POWER BETWEEN 1 TO 2 SECONDS WHEN YOU START FROM A STAND STILL (BRINGS THE CAR TO A STOP). THIS MAKES THE CAR NOT MOVE AND GET INTO DANGEROUS SITUATIONS WHEN ENTERING AN INTERSECTIONS BECAUSE CARS APPROACHING MIGHT HIT THE CAR. THE SITUATION CAN BE REPEATED ONCE THE SYSTEM RELEASES THE POWER, LOSING TRACTION AGAIN, EXTENDING ADDITIONALLY 1 TO 2 SECONDS TO THIS SITUATION. LOOSING TRACTION IS EVEN EASIER WHEN THE WHEELS ARE TURNED. I OPENED A TICKET ON KIA CUSTOMER AFFAIRS (K3229681) ONCE THE DEALER DID NOT EVEN TESTED THE CAR WITH ME, AND I GOT THE TYPICAL ANSWER IF THEY DO NOT HAVE A RECALL ON THIS SUBJECT (IT IS THE WAY IT WORKS) AFTER MANY CALLS AND VISITS, I WAS ABLE TO GET FROM THE MANUFACTURE'S KIA CUSTOMER AFFAIRS VERBALLY CONFIRM IT IS THE WAY SHOULD WORK, IMMOBILIZING THE CAR FOR 1 TO 2 SECONDS. THE ONLY SOLUTION PROVIDED IS TO DISABLE THE TCS WHICH BASED ON THE MANUAL DISABLES ALSO THE ESP. THIS ISSUE HAS BEEN REPORTED BY OTHER OWNERS ON MULTIPLE FORUMS, AND NO OTHER CAR I DROVE WORKS IN THAT WAY, NOT EVEN MY HYUNDAI SONATA 2013 WHICH IS THE SAME CAR BUT WITH DIFFERENT BODY. MODE INFORMATION ON THE ATTACHED DOCUMENT.

WHEN DRIVING THE CAR FROM ANY SPEEDS THE CAR WILL DRIFT. WANDERING NOT STABLE GOES IN TO OTHER LANES WITHOUT YOU DOING IT. HOLDING THE STEERING WHEEL WITH BOTH HANDS CONSTANTLY RESTEERING BACK AN FORTH WITHOUT TRYING NOT TO OVER STEER BY STAYING IN YOUR LANE AN NOT STEERING IN TO ANOTHER VEHICLE. . NOT A SAFE VEHICLE TO DRIVE. VERY UNSTABLE. *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE STEERING WHEEL DRIFTED IN EITHER DIRECTION AT A HIGH RATE OF SPEED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A FRONT END ALIGNMENT WOULD CORRECT THE CONDITION. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

TOOK CAR TO DEALER A MONTH AGO FOR SIREN NOISES AS I EXCELERATED. THEY TOLD ME IT WAS MY TURBO CASING THAT CAME OPEN AND THAT THEY CLOSED IT FOR ME. I CALLED THEM AN HOUR LATER AFTER I HAD LEFT TO TELL THEM IT WAS STILL MAKING THE NOISE THEY SAID IT WILL AND SHOULD MAKE THE NOISE. TOOK THE CAR BACK TODAY FOR SAME ISSUE AND FOR THE ENGINE LIGHT BEING IN NOW FOR A 6 DAYS. NOW THEY TELL ME I HAVE SLUDGE IN MY ENGINE AND WILL BLOW AT ANY TIME SO I NEED A NEW ENGINE AND WILL LET ME KNOW IF WARRANTY WILL COVER IT OR NOT. I'M NOT EVEN AT 60K MILES YET BUT THEY SAY I'M ALMOST EXPIRED FOR WARRANTY. I BOUGHT THIS BRAND NEW END OF JANUARY 2013. THE NOISE WAS HAPPENING WHEN STATIONARY, AND WHEN EXCELERATING TO DRIVE AND SPEED UP WITH FLOW OF TRAFFIC.

MY VEHICLE IS A 2013 KIA OPTIMA AND TODAY A VERY HORRIBLE AND SCARY SITUATION HAPPENED TO ME ON HIGHWAY I-25. I WAS DRIVING HOME AT NIGHT AND GOING AROUND 68MPH I NOTICED MY OIL LIGHT START FLICKERING, AT THIS POINT I TRYED TO SLOW AS MUCH AS I COULD BUT THWRE WAS HEAVY TRAFFIC. ALMOST TO THE NEAREST OFF RAMP I HEARD A LOUD POP AND I LOST ALL ENGINE POWER. I LOST CONTROL OF THE VEHICLE AS WHATEVER POPPED PUSHED ME TO THE RIGHT, I SOON REGAINED CONTROL AND I COULD HEAR SOMETHING DRAGGING AND IT FALLING OFF. I APPROACHED THE OFF RAMP ON THE SHOULDER WHERE MY VEHICLE STAYED DISABLED UNTIL A TOW TRUCK ARRIVED. A PASSER BY STOPPED TO SEE IF I WAS ALRIGHT AND SAID THAT MY CAR WAS EMMITING FLAMES FROM THE CONNECTING ROD I WAS DRAGGING. MY MACHANIC HAD A LOOK AND SAID "WOW, YOU DEFINITELY THREW A ROD. YOU'RE LUCKY IT DIDN'T COME IN YOUR DIRECTION OR AT ANOTHER VEHICLE." I SEARCHED FOR A RECALL AND FOUND OUT A BIT OF INFORMATION REGARDING THIS EXACT ENGINE WITH BOTH KIA AND ALSO HYUNDAI. KIA SENT OUT AN EXTENDED WARRANTY FOR THIS PROBLEM BUT HYUNDAI IS DOING A RECALL FOR THE SAME EXACT ENGINE BECAUSE IT IS FAULTY TO BEGIN WITH. COME TO FIND OUT THAT THERE A LOT OF KIA CUSTOMERS WITH THE SAME IDENTICAL PROBLEM IN WHICH A CLASS ACTION LAWSUIT WAS CREATED. THIS FAULTY ENGINE IS A REAL SAFETY HAZARD TO THE STREETS AND HIGHWAY AND ITS A MATTER OF TIME FOR ALL OF THE CARS WITH THESE ENGINES TO HAVE FAILURE. PLEASE! WE NEED THESE CARS RECALLED SO THEY CAN BE FIXED AND NOT ON THE ROAD WAITING TO FAIL LIKE KIA EXPECTS.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE WASHING THE VEHICLE, WATER WAS OBSERVED IN THE DRIVER AND PASSENGER SIDE HEADLIGHTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEALANT AROUND THE HEADLIGHTS WAS FAILING. THE HEADLIGHTS WERE NOT REPAIRED OR REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 67,000.

I HAVE A 2013 KIA OPTIMA GDI ENGINE, I HEAR A NOISE IN THE ENGINE AND LATTER STAR WITH SMOKE LIKE BURNING OIL, THE ENGINE BLOAT

I HAVE A 2013 KIA OPTIMA. LIKE EVERYONE ELSE I AM HAVING STEERING WHEEL ISSUES. THIS NEEDS TO BE ON RECALL!!!!! I AM A LITTLE OVER 60,000.00. THIS IS A MAJOR ISSUE POSSIBLE LAWSUIT. I CALLED KIA TALKED TO THE SERVICE MANAGER AND SHE SAID THIS SOUNDS NORMAL AND I NEED TO BRING IT IN TO DO A COMPUTER RESET. I DON'T AGREE WITH THIS. NOT HAPPY. THIS NEEDS TO BE ON RECALL!!!!!!!!

THE SUNROOF EXPLODED WHILE DRIVING DOWN THE ROAD. *TR

I WAS DRIVING ON THE HIGHWAY WHEN I HEARD A KNOCKING SOUND COMING FROM THE FRONT OF THE VEHICLE. I HAD IT TOWED TO DEALER'S SHOP THINKING THAT MY POWER TRAIN WARRANTY WILL TAKE CARE OF THIS. COME TO FIND OUT THE CONNECTING ROD HAS A DEFECT AND THE WARRANTY IS NULL AND VOID BECAUSE ITS TECHNICALLY NOT CONSIDERED DAMAGED....................I SAID EXACTLY WHAT YOU THE READER WOULD OF SAID. IT WASN'T PRETTY. THINKING ABOUT LAWYERING UP. *TR

I BOUGHT MY NEW/USED 2013 KIA OPTIMA AT THE END OF JUNE 2016 WITH NO IDEA THAT THIS PARTICULAR MAKE, MODEL AND YEAR HAD SUCH ISSUES. THE CAR SEEMED TO RUN NICELY. I AM A VERY CONSERVATIVE DRIVER SO I RARELY TOOK THE RPMS UP PAST 2.5 WHEN TAKING OFF. ONE DAY, NOT EVEN 90 DAYS INTO OWNING MY KIA, I HOPED ON THE HIGHWAY. IN ORDER TO SAFELY MERGE INTO TRAFFIC I HAD TO ACCELERATE UP TO 3.5 RPMS TO REACH SPEED OF 65MPH. WHEN I DID I HEARD A STRANGE ALMOST CLICKING NOISE FROM THE ENGINE AND GRAY SMOKE POURING FROM THE BACK END OF MY CAR. I PULLED OVER IMMEDIATELY. JUST BACK OFF THE EXIST NEXT TO MY GYM WAS A GARAGE. I CAREFULLY MANAGED TO GET MY CAR THERE WHERE THEY TOLD ME THE DEVASTATING NEWS (THAT I'VE LEARNED NOW SO MANY KIA OPTIMA OWNERS HAVE FACED)...A BLOWN ENGINE. KIA HAS ISSUED AN EXTENDED WARRANTY ON THIS PROBLEM, BUT WITH SUCH LIMITATIONS THAT THEY RARELY ACTUALLY COVER THE ACTUAL REPAIR. I'VE TAKEN MY KIA TO THE DEALER (PER KIA CUSTOMER AFFAIRS REQUEST) FOR THEM TO TELL ME THE SAME THING AND NOW, BECAUSE KIA WON'T WARRANTY IT DUE TO EXEMPTIONS ON THEIR "EXTENDED" WARRANTY, I HAVE TO PAY THE DEALER $300. I HAVE A NOTE ON THIS CAR FOR 72 MONTHS. I'VE ONLY MADE 3 PAYMENTS! NO ONE CAN HELP ME AND I'M NOT THE ONLY KIA OWNER FACING THIS DILEMMA. THE ROD THAT IS DEFECTIVE IS CAUSING ISSUES WITH THE OIL WHICH IS ALLOWING METAL FLAKES TO ENTER THE ENGINE. THUS CAUSE SEIZURES IN THE MOTOR AND ENGINE FAILURE. AT HIGH RATES OF SPEED THE ENGINE COMPLETELY DIES CREATING UNSAFE DRIVING CONDITIONS. PLEASE HELP! *TR

THE CAR CAUGHT FIRE AND BURNED SITTING IN MY DRIVEWAY. DRIVEN DAILY TO AND FROM WORK. NO CHECK ENGINE LIGHT OR ANY WARNING. CAUGHT FIRE WITHIN FIVE MINUTES OF TURNING OFF ENGINE.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE ENGINE. THE ENGINE FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED METAL FRAGMENTS IN THE MOTOR OIL AND DIAGNOSED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE ENGINE WAS REPLACED; HOWEVER, THE VEHICLE WOULD TURN OFF AND ON WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HARNESS AND TRANSMISSION SOLENOID WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 82,000.

I WAS DIVING ON THE I-15 UP THE BAKER GRADE AND THE ENGINE STARTED TO MAKE A RATTLE SOUND AND THEN A LARGE BANG AND THEN SHUT OFF. NO POWER TO TRY TO PULL TO THE SIDE OF THE ROAD I WAS ALMOST HIT BY A BIG RIG. ONCE GETTING TO THE SIDE OF THE ROAD OPENED THE HOOD AND OIL AND SMOKE EVERY WHERE IT WAS 3:00 A.M. IN THE MORNING. MY MAINTENANCE RECORD ARE IMPECCABLE AND I HAD JUST PAID THE KIA DEALERSHIP OVER 700 DOLLARS FOR A TUNE UP AND OTHER SERVICES. AFTER FINALLY GETTING A 525 DOLLAR TOW TO THE DEALERSHIP I WAS GIVEN A REPORT STATING THESE CARS FROM 2011 TO 2015 HAVE AN ISSUE WITH THE CONNECTING ROD AND THAT ENGINES ARE SEIZING. DOCUMENT ATTACHED IS SOMETHING THE SERVICE DEPT SHOWED ME BUT I NEVER HAD SEEN IT BEFORE. *TR

HEADING UP STEEP INCLINE HWY 680 AS I BEGAN TO ACCELERATE ENGINE BEGAN TO MAKE CLANKING SOUND. ATTEMPTED TO PULL TO THE FAR RIGHT LANE AS I WAS IN THE FAR LEFT LANE. AS I CROSSED FIVE LANES OF TRAFFIC CAR DIED. MANY SEMIS COMING UP ON ME. HAD TO HAVE CAR TOWED 50 MILES BACK HOME AT 1AM. UPON INSPECTION. ENGINE SEIZED. MY CAR HAS HAD ALL REGULAR MAINTENANCE AND THERE WERE NO WARNING LIGHTS THAT EVER CAME ON AND CAR WAS RUNNING FINE UNTIL THAT MOMENT. KIA SAID OUT OF WARRANTY, TOO BAD. NEW MOTOR IS NEEDED ON A 2013 CAR. CAR IS NOW SITTING IN MY GARAGE TORN APART BECAUSE I CAN'T AFFORD TO REPLACE THE MOTOR.

MY VEHICLE STARTED USING A LOT OF OIL AND WAS LOSING POWER UPON ACCELERATION. I HAD READ ONLINE THAT THERE WERE PROBLEMS WITH THE ENGINE AND I KEPT HOPING FOR A RECALL. HOWEVER, THE RECALL HASN'T HAPPENED AND I AM ALMOST AT 100,000 MILES. MY CAR STARTED MAKING A TICKING NOISE WHEN I WOULD ACCELERATE AND I HAD JUST HAD THE OIL CHANGED 3 WEEKS BEFORE. I CHECKED THE OIL AND IT WAS ALREADY VERY LOW. I TOOK IT TO THE DEALER AND THE DEALER SAYS THAT THE ENGINE NEEDS TO BE REPLACED AND IF I CAN GIVE THEM AT LEAST 13 RECEIPTS THEY'LL REPLACE IT UNDER THE WARRANTY THAT I PURCHASED. I DRIVE ALL OVER TOWN FOR WORK AND I HAVE MY OIL CHANGED WHEREVER I MAY BE. I WENT TO THE TWO PLACES THAT I HAVE GONE MOST FREQUENTLY BUT, ONE OF THEM SWITCHED THEIR COMPUTER SYSTEMS 3 MONTHS AGO AND ONLY HAS RECORDS FOR THE LAST THREE MONTHS AND THE OTHER PLACE CHANGED OWNERSHIP A YEAR AGO AND ONLY HAS 2 RECEIPTS FOR THIS YEAR. THEY'RE SAYING THAT I HAVE TO PAY FOR IT OUT OF POCKET.

IN MARCH OF 2016 MY 2013 KIA OPTIMA DIED AT AN INTERSECTION IN TOWN. THERE WAS NO PRIOR WARNING OF ANY MALFUNCTION, (NO LIGHTS, NO ABNORMAL BEHAVIORS), BUT THE OIL LIGHT DID COME ON VERY BRIEFLY RIGHT BEFORE THE ENGINE DIED. I PUT GAS AND 1 QUART OF OIL IN THEN JUMPED THE BATTERY AND DROVE THE CAR TO THE NEAREST KIA DEALERSHIP. KIA INFORMED ME THAT I NEEDED A NEW BATTERY AND THAT MY OIL WAS TOO THICK, DIRTY, AND VISCOUS AND THAT I NEEDED TO HAVE AN OIL CHANGE AND HAVE A SPECIAL TREATMENT PUT IN THE CAR, (SEAFOAM), TO HELP CLEAN THE ENGINE OUT. WE WERE INSTRUCTED TO BRING THE CAR BACK IN 500 TO 1000 MILES (AGAINST MANUFACTURERS RECOMMENDATIONS), TO FLUSH THE TREATMENT OUT OF THE ENGINE AND CHANGE THE OIL AGAIN. WE RETURNED WITH THE CAR A LITTLE OVER 500 MILES LATER AND KIA INFORMED US THAT IT NEEDED ANOTHER SPECIAL TREATMENT BECAUSE THE OIL REREMAINED DIRTY SO THEY PUT ANOTHER TREATMENT IN THE CAR AND THEN INSTRUCTED US TO BRING IT BACK AGAIN IN 500 TO 1000 MILES BUT AFTER 4 DAYS THE CAR STARTED MAKING A VERY LOUD TAPPING NOISE COMING FROM THE ENGINE AND SOON AFTER THE ENGINE WAS RUINED ALL TOGETHER DUE TO A FAULTY CONNECTING ROD BEARING IN THE CRANKSHAFT. WHEN WE DRAINED THE OIL 4 DAYS AFTER KIA CHANGED IT , IT WAS BLACK, THIN LIKE WATER AND FULL OF DIRT AND SEDIMENT. AFTER THE LOUD ENGINE NOISES BEGAN I BROUGHT THE CAR BACK TO KIA WHO THEN INFORMS ME IT WOULD COST ANOTHER $350 TO DIAGNOSE WHAT WAS WRONG WITH THE ENGINE. FEELING LIKE THEY HAD TREATED THE ENGINE IMPROPERLY ALREADY I HAD THE CAR TOWED TO A PRIVATE MECHANIC AND DECLINED ANY MORE OF THEIR SERVICES. I HAD COMPLETED MY OIL CHANGES ON TIME DESPITE NOT HAVING MY RECORD AT THE TIME OF MY SERVICE HOWEVER KIA REFUSED TO HONOR MY EXPENSIVE EXTENDED WARRANTY STATING THAT I COULD NOT HAVE POSSIBLY DONE THE OIL CHANGES AT REGULAR INTERVALS DUE TO THE HIGH AMOUNT OF SLUDGE IN THE ENGINE.

I PURCHASED THIS VEHICLE USED IN MAY 2016. I HAVE ONLY HAD ONE OIL CHANGE AND THE CAR HAS 40,000 MILES. I WAS DRIVING THE CAR AT 55 MPH. THE VEHICLE CUT OFF AND I COASTED TO THE EDGE OF THE ROAD. VEHICLE WAS TOWED TO KIA DEALERSHIP. THEY DEALERSHIP ADVISED THAT THE ENGINE IS BLOWN AND NO OIL WAS INSIDE. NO WARNING LIGHTS, NO OIL LEAKS BUT THEY WON'T PAY

GDI ENGINE BURNS OIL, CONNECTING ROD FAILED. WHITE SMOKE, AND MAKES WEIRD NOISE UNDER HOOD WHEN GETS TO 60MPH

AFTER PURCHASING THE VEHICLE BRAND NEW WE NOTICED A PROBLEM WITH THE STEERING. WHEN YOU TURNED THE STEERING WHEEL WHILE STOPPED YOU WOULD GET A LOUD KNOCKING NOISE. THE POWER STEERING RACK WAS REPLACED TWICE ALREADY AND THE VEHICLE JUST NOW HAS 43,000 MILES. OUR BIGGEST CONCERN HAS BEEN AN ENGINE KNOCKING NOISE THAT STARTED TO OCCUR AT JUST OVER 35,000 MILES WHEN YOU START VEHICLE. WE HAD BROUGHT OUR VEHICLE TO LIBERTYVILLE KIA IN LIBERTYVILLE, IL FOR OUR PROBLEM AND THEY SAID THEY COULD NOT DUPLICATE WHAT WE ARE HEARING. THE SERVICE MANAGER VERBALLY TOLD ME TO WAIT FOR IT TO GET WORSE THAT IT IS HARD TO GET KIA TO COVER THIS KNOWN ENGINE PROBLEM. AFTER REACHING OUT TO KIA WITH THIS ENGINE PROBLEM AND GETTING NO HELP EXCEPT THEM BLAMING US FOR LACK OF OIL CHANGES AND MAINTENANCE. WHICH WAS ABSURD WHEN WE ONLY TOOK THE VEHICLE TO KIA FOR SERVICE SINCE PURCHASING NEW. FILED A FORMAL COMPLAINT WITH ILLINOIS ATTORNEY GENERALS OFFICE LISA MADIGAN TO GET HELP WITH THIS AND KIA HAS BOTCHED THEIR RECORDS AND STILL SDAYS WE HAVE NOT MAINTAINED THE VEHICLE PROPERLY. BUYERS OF KIA AND HYUNDAI I STRONGLY URGE TO THINK AGAIN. I HOPE EVERYONE THAT HAS HAD PROBLEMS LIKE THIS GET THE HONEST HELP THEY DESERVE.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS REVERSED, THE REAR CAMERA FAILED TO ILLUMINATE. THE CONTACT WAS CONCERNED THAT DUE TO THE FAILURE IT COULD RESULT IN A CRASH. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT PROVIDED.

OPTIMA'S DRIVER'S-SIDE SEAT BELT STOPPED WORKING AND THE BACK SEAT MIDDLE SEAT BELT, (RARELY USED), STOPPED WORKING DUE TO INABILITY TO CLICK (LOCK) INTO PLACE. CAR IS A 2013 KIA OPTIMA GDI & IS IN EXCELLENT CONDITION IN EVERY OTHER ASPECT SEEN & KNOWN.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE VEHICLE VIBRATED ABNORMALLY AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS CONCERNED ABOUT DRIVING THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A CONNECTOR ROD IN THE ENGINE THAT WAS FRACTURED. THE CONTACT WAS ALSO INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

SAME ISSUE AS EVERYONE ELSE. SHOWED RECEIPTS OF CONSISTENT OIL CHANGES AND THEY REFUSED TO HONOR THE WARRANTY DUE TO SLUDGE. THE DEALER SAID THEY CALLED CONSUMER AFFAIRS BUT THE REGIONAL MANAGER REFUSED TO HONOR THE WORK.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 20 MPH, ON AN INCLINE WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE ROLLED BACK. IN ADDITION, THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,314. THE VIN WAS NOT AVAILABLE.

DIFFICULT TO KEEP CAR CENTERED WHILE DRIVING. STEERING WHEEL MAKES A CLUNKING NOISE AND HAS BECOME JERRY WITH SMALL MOVEMENTS. TENDENCY TO PULL HARD TO THE LEFT OR RIGHTS. STEERING WHEEL JENKS WHEN TRAVELING ON ERROR ANY SIZE BUMP IN ROAD. BACK UP CAMERA CUTS IN AND OUT. NEVER OBTAIN EPAULETS FUEL MILAGE ESTIMATES.

WHEN IDELING THE ENGINE WOULD START SPUTTERING. MECHANICS SAID IT NEED AN OIL CONTROL VALUE AND IT MAY FIX IT, BUT THEY COULDN'T DO THAT BECAUSE THE WARRANTY WOULD NOT COVER IT, BECAUSE I COULDN'T PRODUCE ALL THE SERVICE RECORDS. I TOOK THE CAR BECAUSE THEY SAID THE ENGINE LIGHT WAS OFF, BUT AS SOON AS I GOT IN THE CAR THE LIGHT WAS ON. THEY SAID THE COULDN'T DO ANYTHING. ONCE I GOT THE CAR HOME AND DROVE IT FOR ONE DAY THE CAR WOULD BE RUNNING AND JUST SHUT OFF.WHEN TURNING OR IDELING. I TOOK IT TO ANOTHER KIA MECHANIC THEY PUT IN THE OIL CONTROL VALUE (SOME HOW IT WAS COVERED UNDER THE WARRANTY). THE MECHANICS SAID IT MIGHT FIX THE PROBLEM. IT DID NOT FIX THE PROBLEM AND NOW KIA IS SAYING IT NEEDS A NEW ENGINE AND KIA WILL NOT REPLACE IT EVEN THOUGH I HAVE AN EXTENDED WARRANTY. THEY SAID SINCE I COULD NOT PRODUCE ALL THE MAINTENANCE SERVICE RECORDS THEY WOULD NOT COVER IT. I CALL KIA CORP, AND ESP WARRANTY AND THEY WOULD NOT DO ANYTHING. AT THIS TIME I FILLED A COMPLIANT WITH THE STATE OF MARYLAND CONSUMER PROTECTION DIVISION. I HAVE GOTTEN A HOLD OF A NON-KIA MECHANIC AND HE SAID THAT HE HAS HEARD THE KIA WAS HAVING PROBLEMS WITH THEIR ENGINES.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, THE STEERING WHEEL HAD SUDDENLY BEGAN JERKING AND STICKING MAKING IT DIFFICULT TO PROPERLY STEER THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

MY 2013 KIA OPTIMA HAS HAD DIFFICULTY REMAINING IN A SRAIGHT LINE ON THE FREEWAY. TENDS TO PULL LEFT AND RIGHT. THE RATE OF TRAVEL IS APROX. 45-65MPH. THERE IS ALSO A PROBLEM WITH "OVERSTEERING" WHEN I ATTEMPT TO RETURN TO THE CENTER OF THE LANE. I HAD BEEN DRIVING MY OTHER CAR FOR 29YRS, AND I ASSUMED THAT NEWER CARS MAY HAVE BEEN DIFFERNT, SUCH AS BEING MORE SENSITIVE WITH STEERING. I HAVE ALMOST HAD A COLLISION ON THE FREEWAY BECAUSE THERE ARE ALSO BLIND SPOTS IN SEVERAL AREAS OF THE KIA OTIMA. THIS TIME I DID END UP IN COLLISION BECAUSE OF BLINDSPOTS AND OVERSTEERING IN ORDER TO AVOID HITTING THE CAR NEXT TO ME, AND INSTEAD HIT THE CAR NEXT TO ME ON THE OTHER LANE WHEN I ATTEMPTED TO MOVE OUT OF THEIR WAY THIS OCCURRED FROM SENSETIVE OVERSTEERING. OUR AIRBAGS DID NOT DEPLOY. BEFORE THIS ACCIDENT, I HAD RECEIVED A LETTER FROM KIA STATING THEY WANTED TO KNOW IF I WOULD LIKE TO TRADE UP TO THE KNEW KIA OPTIMA. THE EMAIL STATED THEY HAD NEW FEATURES; SUCH AS CAMERAS FOR BLIND SPOTS. THIS MADE ME AWARE THAT KIA KNEW THERE WAS A PROBLEM WITH THESE SERIOUS .BLINDSPOTS. THE CAR WAS ALSO BEGINNING TO RUMBLE, AND I BELIEVED IT WAS COMING FROM THE ENGINE,IN FACT QUITE SURE IT WAS FROM THE ENGINE. I ALSO HAD RECEIVED A LETTER IN THE MAIL FROM KIA, STATING THEY WERE HAVING PROBLEMS WITH THE ENGINES FROM CERTAIN YEARS OF THE KIA OPTIMA MY CAR WAS WITHIN THE YEARS STATED. IT STATED THEY WOULD HONOR THIS PROBLEM IF YOU KEPT THIS LETTER IN YOUR CAR, WHEN BRINGING IT IN FOR REPAIRS. I WAS GOING TO DO THIS, BUT THE CAR IS NOW TOTALED AFTER THE ACCIDENT.

CAR ONLY HAS 65,000 MILES, HAS HAD REGULAR OIL CHANGES, HAD TO BE TOWED TO DEALER. FOUND SLUDGE IN ENGINE AND NEEDS TO BE REPLACED. KIA WILL NOT HONOR THE WARRANTY OR EXTENDED WARRANTY.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE VEHICLE WAS PARKED, THE GEARS FAILED. THE CONTACT USED THE SHIFT LOCK RELEASE TO TAKE THE VEHICLE OUT OF GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,837. THE VIN WAS UNAVAILABLE.

CAR WAS RUNNING FINE OR SO I THOUGHT AND @ 1 WEEK AFTER GETTING MY OIL CHANGED THERE WAS EXCESSIVE EXHAUST/SMOKE AND MY SON AND I THOUGHT IT MIGHT BE BAD GAS OR CLOGGED INJECTORS. WE DROVE IT TO AZ AND BACK TO NV. CAR SEEMED TO RUN OK AT THAT POINT THEN MY DAUGHTER TOOK IT TO CA AND THE OIL LIGHT STARTED FLICKERING ON AND OFF AND FINALLY THE ENGINE LIGHT CAME ON. SHE TOOK IT TO A JIFFYLUBE WHERE THEY SAID IT HAD NO OIL. WHAT?!?!?! THE OIL WAS JUST CHANGED AT 47,000 MILES. PUT 4 QTS IN AND TOOK IT AAA TO RUN AN ENGINE DIAGNOSTIC. SAID EVERYTHING WAS FINE ACCORDING TO THE CODE THEY GOT AND RESET THE ENGINE LIGHT. WRONG AGAIN.. DAUGHTER DROVE AWAY AND SAME PROBLEM. TOOK IT BACK TO AAA WHERE THEY DETERMINED IT WAS AN INTERNAL ENGINE PROBLEM AND TO TAKE IT TO THE DEALERSHIP. SLUDGE EVERYWHERE IN THE ENGINE. MY CAR ONLY HAS 48,000 MILES ON IT AND I HAVE THE OIL CHANGED AS SCHEDULED. WAITING TO HEAR WHAT KIA IS GOING TO DO, BUT FROM THE SOUNDS OF THE PRIOR COMPLAINTS, THEY ARE NOT GOING TO HONOR THEIR WARRANTY. I CAN'T AFFORD $5,000+ TO REPLACE THE ENGINE IN MY CAR. THIS IS SO RIDICULOUS. THEY NEED TO HONOR THEIR WARRANTY FOR THEIR [XXX] ENGINES. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHILE DRIVING ON A 2 LANE ROAD WITH MY SON AND A FRIEND, GOING ABOUT 25 MPH ON A CLEAR DAY AT NOON, WE HEARD WHAT SOUNDED LIKE A GUNSHOT COME FROM THE MOON ROOF CAUSING ME TO SWERVE. ONCE I WAS ABLE TO PULL OFF THE ROAD AND ASSESS THE SITUATION, WE FOUND THAT THE MOON ROOF HAD "EXPLODED" CAUSING THE ENTIRE THING TO CRACK AND REMAIN CRACKING, CAUSING TINY SHARDS OF GLASS TO FORM. IT WAS IMMEDIATELY UNDRIVEABLE.

SLUDGE IN ENGINE 45,000 MILES. WARRANTY WONT COVER AND APPARENTLY SERVICE CAMPAIGN MEANS NOTHING

I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH AND I HEARD A LOUD NOISE, MY CAR STARTED SLOWING DOWN AND I COULD HEAR A CLANGING NOISE, I STOPPED AND PARKED AND IT WAS KNOCKING LOUDLY. STILL CAN'T DRIVE IT.

I HAVE HAD ISSUES WITH THE BATTERY SINCE 2014 I CALLED WHEN IT ORIGINALLY STARTED TO SEE IF THERE WERE RECALLS AND THEIR WASNT. THE CAR IS DEAD DUE TO BATTERY FAILURE IF YOU LEAVE IT FOR A MORE THAN 3-4 HOURS FOR EXAMPLE DRIVE IT TO WORK AND HAVE TO GET A JUMP AT THE END OF THE (5) SHIFT. IT IS WILL STOP FOR A WHILE THEN THE PROBLEM COMES BACK. IT STOPPED FOR ABOUT 6 MONTHS AND NOW IT HAS STARTED AGAIN

THE KIA OPTIMA I PURCHASED HAD LOW MILEAGE ONLY 46K BOUGHT IT ON MARCH 2016 WITH CARFAX SERVICE RECORDS SHOWING UP TO 26K MILES ON 5/4/15. APPERANTLY MY ENGINE HAD SLUDGE AND KIA IS VOIDING THERE MANUFACTURER WARRANTY DUE TO LACK OF MAINTENANCE. MY TURBO AND ENGINE NEED TO BE REPLACED, I FIND IT HARD TO BELIEVE THAT WITH IN A YEAR A CAR CSNIBEAT DEVELOPED SO MUCH SLUDGE, SEEMS THE CAR HAD ALREADY STARTED COLLECTING SLUDGE EVEN WITH REGULAR OIL CHANGES. KIA NEEDS TO TAKE ACTION AND HONOR THERE WARRANTY. NOW I CAN GO PASSED 40 MILES PER HOUR ON THE FREEWAY BECAUSE LACK OF POWER

-1ST PROBLEM- HEADLIGHTS/ FOG LIGHTS SEEM TO BURN OUT WAY TOO OFTEN. I'VE OWNED CARS FOR OVER 30 YEARS AND NEVER HAD TO REPLACE BULBS AS OFTEN AS I DO WITH THIS CAR. -2ND PROBLEM- STEERING SEEMS TO BE DIFFICULT TO KEEP ON ROAD AND WHEEL SEEMS TO BE STICKING. I FIND MYSELF OVER-CORRECTING TO "UNLOCK" THE STEERING WHEEL. I HAVE A LONG DAILY COMMUTE, 184 MILES ROUND TRIP, SO MY 3 YEAR OLD CAR HAS OVER 100,000 MILES. I BOUGHT IT BRAND NEW AND NEVER HAD THE STEERING PROBLEM UNTIL RECENTLY. THE HEADLIGHTS BURNING OUT HAS BEEN ON GOING SINCE ABOUT 2 MONTHS AFTER BUYING THE CAR. OTHER THAN THOSE 2 THINGS, THE CAR HAS BEEN GREAT WITH GREAT GAS MILEAGE, GOOD RIDE, ETC. HOWEVER, THE STEERING PROBLEM SCARES ME NOW.

AT SPEEDS ABOVE 50MPH, AFTER KIA PERFORMED AND ALIGNMENT AND NEW TIRES INSTALLED, THE STEERING REQUIRES CONSTANT CORRECTION. THERE ALSO APPEAR TO BE ALOT OF PLAY IN THE STEERING WHEEL. THE CAR WILL NOT DRIVE IN A STRAIGHT LINE. IT TAKES ALOT OF WORK CORRECTING THE STEERING.

THE STEERING WHEEL MAKES A CLUNKING NOISE WHEN BARELY TURNING LEFT TO RIGHT, AND ALSO SHAKES WHEN GOING OVER BUMPS. THE CLUNK NOISE OCCURS ALL THE TIME EVEN WHEN IN PARK AND TURNING THE WHEEL LEFT TO RIGHT. FEELS AS THOUGH IT'S SOMETHING GOING BAD IN THE STEERING SHAFTS OR COLUMN.

AIR BAG LIGHT CONSTANTLY STAYS ON WHILE DRIVING

WHILE SITTING AT A STOP SIGN, MY SUNROOF EXPLODED. THE ROOF WAS OPEN AND THE WEATHER WAS SUNNY AND APPROACHING 70*.

BLOWN ENGINE

EVERY SINCE I PURCHASED MY CAR, NEW I HAVE NOTICED A TUGGING OR PULLING WHEN I AM DRIVING OR TURNING. THE STEERING SEEMS TO 'STICK' AND SOMETIMES CAUSES ME TO OVER TURN. THIS HAS BEEN ON GOING AND THE DEALERSHIP SAYS 'IT'S PART OF THE CAR'. I DON'T AGREE AND FEEL THIS NEEDS TO BE LOOKED INTO, I SEE ALL THESE COMPLAINTS AND THEY ARE OF THE SAME ISSUE.

STEERING WHEEL STICKS IN MIDDLE DRIVING DOWN THE ROAD, MAKES A CLICK WHEN IT BREAKS LOOSE. CAR IS ALMOST IMPOSSIBLE TO HOLD STRAIGHT DRIVING

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HAD TO APPLY A LITTLE BIT OF FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

PURCHASED A USED 2013 OPTIMA WITH 24,952 MILES ON 3/13/14. COMPLETED SCHEDULED 7500 MILE OIL CHANGES WITH SOME ONE OTHER THAN THE DEALERSHIP. AT 56337 MILES, THE CAR STARTED TO MAKE A CLATTERING NOISE DURING ACCELERATION. SOON AFTER THE ENGINE LIGHT CAME ON. IMMEDIATLY BROUGHT THE CAR INTO DEALSHIP AS IT WAS STILL UNDER WARRANTY. AFTER 4 HOURS OF WAITING, SERVICE TECH TOOK ME TO THE BACK AND SAID I HAD SLUDGE IN MY OIL AND NEEDED A NEW ENGINE AND WARRANTY WOULD NOT COVER BECAUSE IT LOOKED LIKE THE OIL HAD NOT BEEN CHANGED ON SCHEDULE. I ARGUED THE POINT KNOWING I HAD ALL CHANGES DONE. HE GAVE ME OTHER REASONS ...CHEAP OIL, WRONG OIL, ETC. DID SOME RESEARCH...THER ARE QUITE A FEW OF THE SAME COMPLAINTS!

I PURCHASED MY 2013 KIA OPTIMA ON 9/29/2013. I DROVE IT LESS THAN A MONTH AND THE STEERING STARTED STICKING. I HAD TO JERK THE WHEEL TO GET IT LOOSE. TOOK CAR IN FOR SERVICE AND WAS TOLD , " THIS IS WHAT IT SHOULD DO". I AM NOT DUMB. I KNEW THEIR WAS SOMETHING WRONG. TOOK TO ANOTHER DEALER AND HAD TO CALL KIA CONSUMER TO GET IT DIAGNOSED. FOUND OUT SOME TYPE ELECTRIC MOTOR WAS GONE. GOT THE CAR BACK AND UPON DRIVING THE STEERING STARTED SPINING AROUND LIKE A MERRY GO ROUND. TOOK BACK TO KIA SERVICE PER THE CONSUMER OFFICE. I HAVE GOTTEN CAR BACK AND WAS TOLD, "_IT'S BETTER THAN IT WAS BY THE SERVICE DEPARTMENT"". NOW THE STEERING IS VERY TIGHT AND STIFF TO DRIVE. THE CAR PULLS TO THE LEFT AND RIGHT AND I FEEL LIKE I AM FIGHTING TO KEEP IT IN A STRAIGHT LINE. VERY EXHAUSTING TO DRIVE. NOW EBEN MAKING TURNS I'M S CURVE TO THE LEFT CAN SOMETIMES HEAR A LIST CLICKING NOISE. THESE CARS WITH STEERING PROBLEMS NEED TO BE RECALLED AND REPAIRED. SOMETHING HAS TO BE DONE BEFORE S FATAL ACCIDENT. ALL THESE ACTIONS TO PLACE WHILE DRIVING THE VEHICLE. IT HAPPENS ON STREETS AND ON THE HIGHWAY.

RECENTLY BOUGHT THIS CAR RIGHT BEFORE CHRISTMAS. WHEN TURNING OR PULLING OUT CAR TENDS TO STALL AND THE ACCELERATE S.

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE CRASHED INTO A DEER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT A HIGH RATE OF SPEED, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. ...UPDATED 02/08/16 *BF UPDATED 5/10/18*JB *CN

2013 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE WINDSHIELD VISIBILITY ISSUES. *SMD THE CONSUMER STATED WHEN IT RAINED, THE WINDSHIELD BECAME HAZY. THE LAST TIME, THE CONSUMER VISITED THE DEALER, HE WAS INFORMED THE WINDSHIELD HAD SOME SPOTTING AND IT WAS NORMAL. *JB

THE STEERING WHEEL STICKS PULLING IN EITHER DIRECTION, FIRST NOTICED THIS AFTER 100000 MILES. THIS ALWAYS HAPPENS AT HIGHWAY SPEEDS.

I WAS TRAVELING 65MPH WHEN A DEER RAN OUT IN FRONT OF THE CAR. THE FRONT IN WAS CRUSHED IN AND THE AIRBAG DID NOT RELEASE. I WAS TOLD THAT WITH THE FORCE IMPACT OF THE DEER THE AIRBAG SHOULD HAVE CAME OUT.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE CONTACT'S MOTHER WAS BEHIND THE WHEEL AND THE VEHICLE WAS IDLING, THE VEHICLE ACCELERATED WHILE HER FOOT WAS ON THE BRAKE PEDAL. THE STEERING ABILITY FAILED AND PREVENTED HER FROM TURNING THE STEERING WHEEL. THE CONTACT'S MOTHER LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT AND A DITCH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, PENDING THE INSURANCE COMPANY'S INVESTIGATION AND ANALYSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 56,500.

THE STEERING WHEEL IS 'COG-WHEELING' TO FAR LEFT OR RIGHT. CAN'T KEEP THE STEERING WHEEL NEUTRAL/CENTER TO KEEP THE VEHICLE STRAIGHT. EITHER THE STEERING WHEEL IS ROTATED JUST OFF THE CENTER, COGGED TOO FAR TO LEFT OR TOO FAR TO RIGHT. I NEED TO CONSTANTLY MAKE ADJUSTMENT AND ZIG-ZAG THROUGH THE STRAIGHT ROAD. THIS IS A COMMON PROBLEM WITH 2013 KIA OPTIMA, AND SHOULD BE ADDRESSED AND FIXED.

WHILE TRAVELING AT HIGHWAY SPEEDS, THE STEERING WHEEL SEEMS TO STICK. WHEN IT RELEASES, THE VEHICLE WILL ALMOST OVER CORRECT SO THAT IT LOOKS LIKE "JERKY" STEERING/DRIVING. IT HAS DONE THIS FROM THE BEGINNING, I ASSUMED IT WAS BECAUSE IT WAS A NEWER VEHICLE, BUT IT'S STILL DOING IT. AND ON LONGER ROAD TRIPS, I GET WORN OUT FIGHTING THE STEERING WHEEL. NOT TO MENTION IT CAN BE A SAFETY HAZARD.

I AM COMPLAINING ABOUT THE HEADREST. THERE NEEDS TO BE AN ADJUSTMENT FOR THE ANGLE OF THE HEADREST. THE HEADREST MOVES UP AND DOWN, FORWARD AND BACKWARD BUT THE ANGLE CAN NOT BE ADJUSTMENT.

I HAD MY OIL CHANGE AND TWO DAYS LATER THE OIL LIGHT CAME ON SO I TOOK IT BACK TO PIT STOP 500 AND HE'S SAID IT WAS LOW SO HE CHECK THE CAR SAID HE DIDN'T SEE ANY OIL LEAKS IF THE OIL LIGHT COMES ON AGAIN TAKE IT TO KIA. WHEN I LEFT THERE WHILE I WAS DRIVING I COULD SEE WHITE SMOKE COMING OUT MY PIPES. I TOOK IT TO THE KIA DEALERSHIP AND THEY SAID THE OIL WAS LOW PUT OIL IN IT AGAIN AND SAID DRIVE IT 500 MILES AND IF THE OIL LIGHT COME ON BRING IT BACK. WHILE DRIVING IT HOME IT STALLED IT WOULDN'T GO OVER 30 MILES AND WHITE SMOKE WAS COMING OUT THE PIPES SO I MADE A APPOINTMENT AND TOOK IT BACK NOW THE DEALERSHIP SAYS IT IS SLUDGE IN THE OIL. I HAD DID SOME RESEARCH AND DISCOVER TEN KIA WITH THE SAME EXACT PROBLEM AND SIX OF THEM ARE KIA OPTIMA

MY VEHICLE HAS 80K MILES ON IT AND IS SERVICED METICULOUSLY. I LOST ALL POWER TRYING TO ACCELERATE ONTO THE FREEWAY AND WAS ALMOST RAN DOWN BY A DUMP TRUCK. I WAS ABLE TO LIMP MY VEHICLE TO THE KIA DEALERSHIP TO FIND OUT THE PROBLEM WAS THE HIGH-PRESSURE FUEL PUMP. I ASSUMED THAT IT WOULD BE COVERED UNDER THE 100K WARRANTY ONLY TO FIND OUT THAT EVEN THOUGH THE CAR WON'T RUN WITHOUT THE FUEL PUMP, IT IS NOT COVERED UNDER THE POWERTRAIN WARRANTY. I CAN ONLY ASSUME THAT THEY HAVE ELIMINATED THIS PROBLEM FROM WARRANTY BECAUSE THERE HAVE BEEN SO MANY CASES OF HIGH-PRESSURE PUMP FAILURES ON KIA'S.. I WILL NEVER BUY ANOTHER KIA PRODUCT!!

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 65 TO 70 MPH, THE STEERING WHEEL SWERVED TO THE RIGHT AND LEFT. THE CONTACT HAD TO PLACE FORCE ON THE STEERING WHEEL TO KEEP THE STEERING WHEEL UNDER CONTROL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 49,000.

MY STEERING USED TO BE GREAT, WITH NO ISSUES. A FEW DAYS AGO MY STEERING WHEEL STARTED TO FIGHT ME WHILE I WAS DRIVING HOME FROM WORK. STRAIGHT, TURNING LEFT, TURNING RIGHT, IT SEEMED TO FIGHT ME NO MATTER THE SITUATION. ALL OF A SUDDEN, ANY TINY BUMPS IN THE ROAD THAT THE CAR COMES INTO CONTACT WITH THROWS THE STEERING WHEEL A DIFFERENT DIRECTION. ALSO, THE CAR VEERS RIGHT WHEN THE STEERING WHEEL IS PERFECTLY STRAIGHT. MY NORMAL DRIVE BEFORE THIS INCIDENT WAS PHENOMENAL, WITH NO COMPLAINTS... THE CAR TOOK TINY BUMPS IN THE ROAD BUT IT WAS NOT FELT IN THE STEERING WHEEL. I TOOK THE CAR TO A DEALERSHIP AND THEY "FIXED" THE PROBLEM BY ALIGNING MY TIRES AND UPDATING THE ELECTRICAL POWER STEERING SETTINGS. I WAS EXCITED TO GET BACK INTO MY CAR WITH THE PROBLEM FIXED BUT ALL I NOTICED AFTERWARDS WAS THAT THE STEERING WHEEL IS TIGHTER WITH THE SAME PROBLEMS. THE TIGHTNESS OF THE WHEEL DOES NOT MAKE THE PROBLEMS AS NOTICEABLE, BUT THE CAR STILL DIRECTS RIGHT WHEN THE STEERING WHEEL IS STRAIGHT, THE STEERING WHEEL IS JUMPING WITH EVEN THE SLIGHTEST BUMPS IN THE ROAD, AND DRIVING THE VEHICLE IS STRESSFUL AND UNCOMFORTABLE AS I ALWAYS HAVE TO BE ON HIGH ALERT - THIS IS NOT PLEASANT WHEN I DRIVE LONG DISTANCES EVERYDAY FOR WORK. NEEDS TO BE FIXED!

STEERING ,HARD TO KEEP IN LANES,LOUD HARD RIDE. WHILE TEST DRIVING MY 2013 KIA OPTIMA I TOLD MY SALES PERSON THAT I WAS HAVING TROUBLE KEEPING KEEPING IT ON THE ROAD. HE SAID THAT'S B/C ITS A NEW CAR. IT'LL EASE UP. I THOUGHT IT WAS LOUD & TOOK SMAL BUMPS LIKE A BIG POT HOLES. AND THE GAS PEDAL & ACCELERATION WAS WIERD. HE SAID BRING IT BACK & THE SERVICE DEPARTMENT WILL DRIVE IT & FIX IT. DON'T WORRY. WELL AFTER SEVERAL TRIPS TO THE SERVICE DEPARTMENT THEY SAID THEY COULD NOT EMULATE THE PROBLEM. I ASKED THEM TO LET ME DRIVE WITH SERVICE PERSON. COULD NOT DO. BREAK IT IN & IT'LL GO AWAY. WELL AT 11,000 MILES TOOK IT BACK & COMPLAINED . SAME ANSWER. NOW 19,703 MILES NOT ONLY DO I HAVE THE SAME PROBLEMS .THEY GOT WORSE. IN ADDITION MY PAINT SCRATCHES & CHIPS SO EASY THAT THERE HAD TO BE SOMETHING WRONG WITH MY PAINT. BACK TO SERVICE & BODY WORK THEY TOLD ME THAT WAS NORMAL. BRING IT IN FOR DETAILING & WE WILL GET IT LOOKING LIKE NEW! DON'T HAVE $175.00 TO DO THAT . I DO NOT GET CLOSE TO QUOTED GAS MILEAGE. IT HAS A MIND OF ITS OWN IT ACCELERATES & GEARS DON'T SHIFT .IT TAKES OFF OR DOESN'T ALL BY ITSELF. SEEMS LIKE TRANSMISSION TROUBLE. ITS SO LOUD I CANNOT USE HANDS FREE PHONE & CONVERSATIONS ARE DIFFICULT. THE STEERING IS SO OFF, I'M AFRAID I'LL GET PULLED OVER & FINED. VERY HARD TO KEEP ON ROAD. AND MY CAR SQUEAKS AS YOU GET IN & OUT OF MY CAR. VERY DISAPPOINTED. I WANT AN INVESTIGATION . I'M AFRAID IT WILL BE IN AN ACCIDENT & HURT MYSELF & OTHERS.

WHEN FIRST BUYING THE CAR THERE WERE TIMES IT WOULD START REALLY HARD AND HAVE A LONG CRANK. IT SEEMED LIKE AFTER STARTING AND DRIVING A SHORT DISTANCE AND SHUTTING IT OFF THE CAR WOULD LONG CRANK WITH A HARD START. TOOK TO THE DEALERSHIP MULTIPLE TIME WITH NO FIX. I LOGGED THE OCCURRENCE FOR ALMOST 2 MONTHS WHEN THE FIELD TECHNICIAN CAME OUT HE COULD NOT DUPLICATE THE CONCERN AND SAID EVERYTHING LOOKS GOOD. 8 MONTHS LATER IT IS STILL DOING IT AND NOW HAS STARTED A NEW PROBLEM OFF NOT STARTING WHEN PUSH BUTTON AND BRAKE ARE PUSHED.

I LEASED THE KIA OPTIMA (2013) FOR 3 YEARS. WITH 4 MONTHS LEFT ON THE LEASE & 35,000 MILES LATER, EVERYTHING WAS PERFECT, NO ISSUES WHATSOEVER, UP UNTIL YESTERDAY MORNING WHILE DRIVING TO WORK. I WAS APPROACHING A 4-WAY STOP WHEN I HEARD WHAT SOUNDED LIKE THE SCREECH OR A SHORT BLAST OF A HAIRDRYER. DIRECTLY AFTER 'THE SOUND' I APPROACHED THE STOP SIGN, BUT EVEN AS I WAS SLOWING I FELT THAT THE CAR WAS SLUGGISH. I CAME TO A STOP. WHEN I TRIED TO GO AGAIN I REALIZED THE ENGINE HAD STOPPED. I TRIED A FEW TIMES TO START THE ENGINE BUT IT WAS COMPLETELY DEAD. I HAD TO GO TO WORK, SO I CALLED A FRIEND WHO IS A MECHANIC TO COME LOOK AT THE CAR. HE SAID HE WOULD TAKE THE BATTERY TO PEP BOYS TO HAVE IT CHECKED, WHICH HE DID, THEY SAID THE BATTERY WAS GOOD. HE ADVISED ME TO CALL THE CAR PROS KIA OF CARSON WHERE I LEASED THE CAR FROM AS IT WAS COVERED UNDER THE "100,000 MILE/10 YEAR WARRANTY". WHEN I GOT TO THE SERVICE DEPARTMENT THEY TOLD ME THEY NEEDED TO DO A DIAGNOSTIC WHICH WOULD COST $119 AND WOULD "PROBABLY BE COVERED BY THE WARRANTY BUT YOU NEED TO SIGN THIS FORM JUST IN CASE IT'S NOT" OF COURSE, WHEN THEY CAME BACK, THEY SAID I WAS NOT COVERERED UNDER THEIR WARRENTY BECAUSE THE ENGINE WAS "BAD' AND HAD COMPLETELY BLOWN DUE TO "BLACK SLUDGE'' IN THE OIL COMPARTMENT (THIS IS A COMPLETE LIE AS MY MECHANIC FRIEND CHECKED THE OIL THAT MORNING AND IT WAS GOOD!!!) AND THEY NEEDED RECEIPTS FOR ALL OF THE SERVICES TO MY CAR GOING BACK ONE YEAR AS THEY NEEDED TO KNOW WHO HAD BEEN TAMPERING WITH MY CAR! FOR THE RECORD, I HAVE ALL OF THE RECEIPTS FROM PEP-BOYS AND MY MECHANIC WHO HAVE DONE ALL OF MY OIL CHANGES RELIGIOUSLY. NOW I COME TO FIND OUT VIA RESEARCH ON THE INTERNET THAT THERE ARE LAW SUITS HAPPENING BETWEEN CONSUMERS WHO ARE BEING BLAMED FOR NOT DOING OIL CHANGES AND CAUSING CHRONIC ENGINE FAILURE BECAUSE KIA DON'T WANT TO HONOR THEIR WARRENTY!!!!

STEERING ISSUES AT HIGH SPEEDS ON EXPRESSWAY. VEHICLE GOES INTO OTHER LANES CONSTANTLY. I THOUGHT IT JUST NEEDED TO BE BROKEN IN BUT IT HAS NEVER GOTTEN BETTER. IT COULD CAUSE A TERRIBLE ACCIDENT IF NOT TAKEN CARE OF BY A RECALL. IF NOT, I WILL NOT BUY ANOTHER KIA.

THE EVENING OF 8/12/15 I WAS DRIVING DOWN A 4 LANE CITY ROAD, 2 LANES EACH DIRECTION. THE ENGINE COMPLETELY SHUT OFF LEAVING ME WITH NO POWER AND IN A VERY DANGEROUS SITUATION WITH SUDDEN DECELERATION AND VEHICLES COMING UP FROM BEHIND. FORTUNATELY, NO ONE HIT ME AND I WAS ABLE TO MOVE THE CAR OUT OF TRAFFIC. NO ENGINE MAINTENANCE/WARNING LIGHTS CAME ON PRIOR TO THE ENGINE FAILURE. WE HAVE BEEN INFORMED THE ENGINE IS LOCKED UP AND WILL NEED COMPLETELY REPLACE WITH A NEW ENGINE. ROUTINE MAINTENANCE, INCLUDING KIA'S 22,500 MILE RECOMMENDED MAINTENANCE WAS PERFORMED ONLY 16 DAYS PRIOR ON 7/27/15. DAVE GREEN, KIA ARAPAHOE SERVICE MANAGER, INFORMED TODAY (8/17/15) THAT THEY HAVE SEEN SEVERAL INSTANCES OF THIS IN THE PAST WEEK. THEY BELIEVE THERE IS A CONNECTION TO THE HOT WEATHER. WHAT EVER THE CAUSE THIS HAS A VERY HIGH POTENTIAL TO CAUSE DEATH OR EXTREME INJURY.

WHEN TURNING MY STEERING WHEEL THERE IS A CLICKING SOUND, IT FIRST STARTED WHEN YOU MAKE A RIGHT TURN, NOW REGARDLESS OF WHICH WAY YOU TURN THE STEERING WHEEL THERE IS A CLICKING NOISE.

CAR STARTED HAVING A CLICKING NOISE WHEN TURNING STEERING WHEEL TO BOTH RIGHT AND LEFT. CAR HAS BEEN PULLING TO THE RIGHT ON THE HIGHWAY, WILL EVEN PULL TO THE RIGHT AT LOW SPEED RATE. CAR WAS BOUGHT BRAND NEW, SHOULD NOT BE HAVING STEERING ISSUES.

WAS DRIVING TO WORK(2013 KIA OPTIMA APPX 32000 MILES) AS I ACCELERATED TO MERGE ON THE INTESTATE, A LARGE CLOUD OF SMOKE CAME OUT OF THE EXHAUST,THERE WAS NO INDICATION OR ANY WARNING, THERE IS NO MAINTENANCE LIGHT TO INDICATE THERE IS A PROBLEM WITH THE VEHICLE.I TOOK THE VEHICLE TO MY KIA DEALERSHIP THEY REMOVED THE VALVE COVER AND WAS TOLD THERE IS EXCESSIVE SLUDGE ON THE ENGINE THAT I WOULD NEED A NEW ENGINE, THIS IS NOT COVER BY KIA WARRENTY,AFTER DOING SEVERAL DAY OF RESEARCH I HAVE DISCOVERED THAT THERE ARE MANY KIA OWNER WHO ARE EXPERIENCING THE SAME TYPE OF PROBLEMS WE ARE BEING TOLD THAT EXCESSIVE SLUDGE IS THE CAUSE BUT MOST MECHANIC KNOW THAT SLUDGE IS A SYMPTOM NOT A CAUSE, AND WHAT IS EXCESSIVE 1%OR 5% WHO MAKES THAT DETERMANITION? I HAVE DONE REGULAR OIL CHANGES MYSELF. I CONTACTED THE KIA HOME OFFICE AND AM WAITING FOR A REPLY.

FUEL WILL HEAT UP AND BUBBLE OUT OF FUEL TANK AFTER EXTENDED PERIODS OF IDLING. 4 HOURS IDLING WITH 3/4 FULL FUEL TANK. LIQUID FUEL AND VAPORS ESCAPING FROM GAS CAP AND DRIPPING DOWN THE SIDE OF THE CAR.

MY 2013 KIA OPTIMA'S BRAKE AND GAS PEDAL WILL VIBRATE/GRIND WHILE DRIVING IN WET CONDITIONS. IT STARTED THE DAY I BOUGHT IT. WHILE I WAS SIGNING PAPERS, IT STARTED TO RAIN. DURING THE DRIVE HOME (IMMEDIATELY) I NOTICED VIBRATIONS THROUGH THE PEDAL. I ASKED ABOUT IT AND THEY STATED IT WAS NORMAL. SINCE IT DID IT IMMEDIATELY, NOW I SEE SIMILAR COMPLAINTS AND NO LONGER THINK I AM CRAZY. I HAVE HAD THIS VEHICLE SINCE OCTOBER 2013 AND THE ISSUE PERSISTS ALSO MY BACKUP CAMERA SOMETIMES DOES NOT ENGAGE. A FEW TIMES THE RADIO SYSTEM GETS STUCK ON STUPID (WONT TURN ON), BUT THIS ONLY HAPPENS WHEN THE BACK UP CAMERA HAS ISSUES. AND THIS WEEK 7/2015 MY JUKEBOX STOPPED WORKING PROPERLY. LUCKILY, I FOUND THE RESET SWITCH NEAR THE VOLUME CONTROL AND IT WORKS AGAIN :) MA 10/8 UPDATED 3/22/2016*JS

MY 2013 KIA OPTIMA EX BRAKE WILL VIBRATE/GRIND EXTREMELY BAD UNDER MY FOOT. THE CAR BRAKE DOES THIS EVERY TIME I AM DRIVING IN WET CONDITIONS. THE FIRST TIME, WHICH WAS ABOUT 2 WEEKS AFTER GETTING MY CAR, WAS AFTER I HAD IT WASHED. IT ALSO DOES IT WHILE DRIVING IN WET ROAD CONDITIONS. I CONTACTED KIA AT THE FIRST OCCURRENCE AND WAS TOLD IT WAS MY ABS SYSTEM, FOLLOWED BY A DESCRIPTION OF WHAT THAT MEANS AND IT'S FUNCTION. HOWEVER, I KNOW THIS IS NOT NORMAL ABS PERFORMANCE, AS WOULD ANY OTHER DRIVER. NOT ONLY DOES THIS MALFUNCTION DISTRACT MY ATTENTION WHEN IT HAPPENS, IT CONTRADICTS THE PURPOSE OF ABS! IT SCARES ME WHEN IT IS HAPPENING, ENOUGH FOR ME TO LOOSE FOCUS. THIS HAS BEEN HAPPENING FOR APPROXIMATELY 28 MONTHS SO FAR.

REAR SEAT BELTS IN CLOTH SEAT CONFIGURATION DO NOT HOLD THE BUCKLE IN AN EXPOSED POSITION SO THAT A CHILD OR AN ADULT CAN REASONABLY OPERATE IT. MOST VEHICLES HAVE A PLASTIC SHEATH THAT HOLD THE BUCKLE EXPOSED SO THAT IT IS ACCESSIBLE. IT IS ALMOST IMPOSSIBLE TO PUT A CHILD SEAT ON THE SEAT AND THEN ATTEMPT TO BUCKLE A CHILD IN PLACE. THIS DESIGN IS A SAFETY HAZARD AS USERS WILL BE FRUSTRATED AND OMIT USING THE REAR SEAT BELTS.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE GEARS FAILED TO SHIFT AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE VEHICLE SPEED SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,678.

SHORTLY AFTER BUYING MY BRAND NEW 2013 KIA OPTIMA LX I NOTICED ISSUES WITH THE STEERING WHEN TRAVELING AT HIGHWAY SPEEDS. WHEN DRIVING ON ANY TYPE OF HIGHWAY THE CAR WONDERS ONCE I REACH HIGHWAY SPEEDS (USUALLY 65MPH OR MORE). THE FIRST TIME I NOTICED THIS IT WAS A WINDY DAY AND I THOUGHT MAYBE IT WAS JUST DUE TO THE HIGH WINDS... BUT, I'VE NOTICED THIS SAME ISSUE EVERY TIME I DRIVE ON THE HIGHWAY, EVEN WHEN THERE IS LITTLE TO NO WIND. THE CAR REFUSES TO STAY IN A STRAIGHT LINE, CONSTANTLY VEERING LEFT AND RIGHT (EVEN ON A FLAT SURFACE). THE STEERING WHEEL BARELY MOVES, BUT THE CAR ITSELF WILL WONDER BACK AND FORTH, REQUIRING CONSTANT CORRECTION BY THE DRIVER. THE DEALERSHIP HAS REPEATEDLY SAID ITS THE SLOPE IN THE ROAD, EVEN THOUGH I'VE TOLD THEM I'VE EXPERIENCED IT ON MULTIPLE HIGHWAYS. NOW I AM NOTICING THE SAME PROBLEM AT REGULAR SPEEDS OF 35MPH AND MORE. THE STEERING WONDERS AND MY SUSPENSION SEEMS NONEXISTENT. SIMPLE TAR LINES IN THE PAVEMENT FEEL LIKE I'M DRIVING OVER POTHOLES. DEALERSHIP SAYS THEY DO FEEL A BIT OF A ROUGH RIDE, BUT SEE NOTHING WRONG WITH THE CAR. THESE ISSUES COMBINED MAKE DRIVING UNSAFE AND AT TIMES, SCARY. I HOPE SOMETHING IS DONE SOON ABOUT THE MULTIPLE COMPLAINTS OWNERS HAVE SUBMITTED ABOUT THIS ISSUE. I LOVE THE CAR, OTHER THAN THE STEERING ISSUE.

I WAS TRAVELING ON 85 NORTH AT AN APPROXIMATE SPEED OF 70 MPH WHEN THE STEERING WHEEL BECAME REALLY STIFF AND IT WAS VERY HARD TO MOVE TO THE LEFT OR RIGHT! FINALLY IT RELEASED AND I WAS ABLE TO MOVE IT AGAIN. I DIDN'T REALLY THINK THAT THERE WAS A POSSIBLE ISSUE BUT MY FRIEND SUGGESTED THAT I SEARCH THE INTERNET FOR ANY RECALLS REGARDING STEERING. IN SEARCHING THE INTERNET I FOUND 100+ COMPLAINTS REGARDING THIS SAME ISSUE FOR 2012-2013 MODEL KIA OPTIMAS. THIS IS A REAL SAFETY ISSUE THAT CAN RESULT IN INJURY IF THE STEERING REMAINS LOCKED WHILE DRIVING! PLEASE INVESTIGATE THIS MATTER!

I BOUGHT THE CAR WITH 17996 MILES. AFTER A FEW MILES DRIVING ON THE I-95 I NOTICED THAT THE 2013 OPTIMA HAS A VERY WEIRD STEERING PROBLEM WHILE DRIVING OVER 50MPH. IT'S VERY HARD TO KEEP IT IN A STRAIGHT PATH. YOU HAVE TO CONSTANTLY MAKE ADJUSTMENTS TO THE STEERING WHEEL IN ORDER TO KEEP ON THE CORRECT LANE. I TOOK IT BACK TO THE DEALER A COUPLE DAYS LATER AND TOLD THEM THAT I'VE SEEN MULTIPLE COMPLAINS OF THIS KNOWN ISSUE ON THE INTERNET. I'VE ALSO TOLD THEM THAT THERE IS A PATCH THAT WAS RELEASED ON APRIL 2015 BUT THEY SAID IT WOULDN'T APPLY FOR MY CAR. IT'S VERY UNSAFE. KIA NEEDS TO GIVE SPECIAL ATTENTION TO THIS ISSUE AND TAKE IMMEDIATE ACTION AS IT'S VERY UNSAFE.

I WAS DRIVING DOWN A MODERATELY STEEP SLOPE AND WHEN I APPLIED THE BREAKS TO MAKE A RIGHT TURN I COULD FEEL A SHAKING ON THE BREAK PETAL ABOUT A 20 SECOND DURATION. THIS HAS HAPPENED TWICE. BOTH WHEN I WAS DRIVING AND MY WIFE WAS DRIVING.

MY WIFE'S 2013 OPTIMA HAS VERY STIFF STEERING WHILE ON THE INTERSTATE OR LONG STRETCH ROAD. IT'S VERY HARD TO STAY IN A STRAIGHT LINE. THE STEERING LOCKS WHEN GOING STRAIGH AND IT FEELS LIKE IT CATCHES WHEN YOU TURN LEFT OR RIGHT. I IGNORED IT FOR THE FIRST FEW MONTHS THINKING MAYBE A "BREAK IN" STAGE. STILL AT 40K MILES IT'S THE EXACT SAME WAY. IT'S VERY UNSAFE. I NOTICED I'M NOT THE ONLY ONE WITH THIS PROBLEM. I HOPE KIA FIXES THIS PROBLEM. MAY BE MY LAST KIA CAR!!!

I WAS DRIVING MY CAR DOWN A HILL, I HAD THE RIGHT OF WAY SO I DID NOT NEED TO ENGAGE MY BRAKES AT A STOP LIGHT AT THE BOTTOM OF THE HILL. THE EMERGENCY PARKING BRAKES AUTOMATICALLY ENGAGED FOR NO APPARENT REASON. I COULD HAVE EASILY BEEN HIT BECAUSE OF THIS MALFUNCTION. I HAD TO PULL OVER IN A PARKING LOT AND BEFORE I COULD PARK THE CAR, IT COMPLETELY LOCKED UP AS PULLED IN. I WAS FORCED TO STOP IN THIS MIDDLE OF A NARROW PARKING LOT BLOCKING CARS FROM BEING ABLE TO EXIT THEIR SPOTS. I CALLED KIA ROADAIDE ASSISTANCE, WHO INSTEAD OF GETTING ME HELP, TRANSFERED ME TO A LOCAL DEALER WHO WAS UNABLE TO PROVIDE ANY HELP. NOT ONLY DID MY CAR FAIL ME, KIA CUSOTMER SERVICE DID AS WELL. .

WIFE'S 2013 OPTIMA HAS A VERY STIFF STEERING WHILE ON THE INTERSTATE. IT'S VERY HARD TO STAY IN A STRAIGHT LINE. ITS ALMOST AS IF THE STEERING LOCKS AT 12 OCLOCK AND IT BREAKS FREE AT ANY LEFT OR RIGHT MOVEMENT. OVER CORRECTING IS INEVITABLE. WE IGNORED IT FOR THE FIRST FEW MONTHS THINKING MAYBE IT'S JUST IN A "BREAK IN" STAGE. NOW AT 30K MILES IT'S THE EXACT SAME WAY. DEALER SAYS IT'S NORMAL AND WANTS ME TO PAY TO HAVE IT CHECKED OUT CAUSE THERE ARE NO RECALLS. IT'S VERY UNSAFE. I'M OBVIOUSLY NOT THE ONLY ONE WITH THIS PROBLEM. I HOPE KIA MAN'S UP AND FIXES THIS PROBLEM.

MY WIFE, SON AND I WERE ON THE WAY HOME FROM TOWN IN OUR 2013 KIA OPTIMA. I STOPPED AT A LOCAL GROCERY STORE TO PICK SOME EGGS AS MY WIFE AND SON STAYED IN THE CAR. I TURNED THE CAR OFF AND WENT INTO THE STORE FOR ABOUT 7-8 MINUTES, WHEN I WALKED OUT THE DOOR MY SON CAME RUNNING UP TO ME YELLING OUR CAR IS ON FIRE, YOU COULD SEE THE FLAMES COMING OUT OF THE HOOD AND BOTTOM OF CAR. THE CAR WAS A TOTAL LOSS. WHEN I CONTACTED THE KIA DEALERSHIP THEY DID NOT SEEMED TO CONCERN AND GAVE ME THE NUMBER TO REPORT. AFTER DOING SO I RECEIVED A CALL FROM KIA CORPORATE A DAY LATER ASKING QUESTIONS. THEY WANTED ME TO SEND THEM PICTURES OF THE FIRE TO DO THEIR INVESTIGATION BECAUSE THEY ONLY HAD TWO ENGINEERS WHO COULD LOOK INTO THIS. IT IS NOW MAY AND STILL I HAVE NOT HEARD ANYTHING. I HAVE MADE CONTACT WITH THE DEALERSHIP NUMEROUS TIMES AND SENT EMAILS TO KIA CORPORATE. MY WIFE & KID WAS IN THIS CAR WHEN IT CAUGHT FIRE WHILE PARKED AND NOT RUNNING AT A PARKING LOT. THIS IS RIDICULES. *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STAND STILL POSITION, THE VEHICLE WOULD SHUDDER AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THIS WAS A NORMAL OCCURRENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,320.

BOUGHT THE CAR WITH ONLY 27 MILES ON IT. WE TOOK CAR TO DEALER TO GET FIRST OIL CHANGE AND ASKED THEM TO CHECK THE STEERING BECAUSE THE CAR IS VERY HARD TO CONTROL, ESPECIALLY ON THE FREEWAY. DEALER SAID THE ELECTRONIC STEERING WAS ALREADY SET TO THE LEAST SENSITIVE SETTING. DRIVING IN A STRAIGHT LINE IS NEAR IMPOSSIBLE, ESPECIALLY ON FREEWAY. IT IS ALL OVER THE ROAD AND REQUIRES CONSTANT CORRECTION TO STAY IN YOUR LANE. IT HAS DONE THIS FROM THE BEGINNING. I'M SURE KIA WILL JUST IGNORE THIS PROBLEM BECAUSE THAT IS WHAT THEY DID WHEN I CONTACTED THEM BEFORE ABOUT A DIFFERENT ISSUE. I ALREADY HAVE CALLED KIA ABOUT THE FACT THAT MY CAR GETS NOWHERE NEAR THE STATED MPG. THEY TOLD ME THERE WAS NOTHING I COULD DO BECAUSE MY CAR WAS NOT INCLUDED IN THE LIST OF CARS WITH OVERSTATED MPG. SO I WOULDN'T BE SURPRISED IF THEY IGNORE THIS ISSUE AS WELL. THIS STEERING PROBLEM IS A BIG ISSUE AND NEEDS TO BE ADDRESSED. HOW MANY ACCIDENTS AND COMPLAINTS HAVE TO BE FILED BEFORE KIA DOES SOMETHING ABOUT IT? THIS CAR ALSO SKIDS EASILY IN THE RAIN. *TR

HAD OIL CHANGE 5 DAYS PRIOR, AND RECALL FOR ACCELERATION. CALLED THE,DEALERSHIP BECAUSE I HEARD A KNOCKING NOISE IN THE FRONT END. WAS ON MY WAY TO DEALERSHIP ON THE,EXPRESSWAY, CAR LOST POWER, PUT IT IN NEUTRAL AND PULLED TO RIGHT SIDE OF XWAY..CAR FILLED WITH SMOKE AND FULLY ENGULFED IN FLAMES. WAITING TO HEAR IF INSURANCE IS LOOKING INTO FAULTY WORK WITH RECALL OR OIL CHANGE. *TR

AT HIGHWAY SPEEDS, THE STEERING BECOMES VERY STIFF AND RIGID. TO MAKE MINOR ADJUSTMENTS TO STAY WITHIN YOUR LANE, A SIGNIFICANT AMOUNT OF FORCE IS REQUIRED. THIS RESULTS IN OVER CORRECTING CAUSING YOU TO BASICALLY SWERVE DOWN THE LANE. ADDITIONALLY, THIS DIFFICULT STEERING RESULTS IN DRIVER FATIGUE AND FRUSTRATION. ANY OF THESE FACTORS COULD EASILY RESULT IN A CRASH AT HIGHWAY SPEEDS. KIA STATES THE STEERING FALLS WITHIN THEIR NORMAL "SPECS", HOWEVER THIS IS CLEARLY A SAFETY CONCERN. *TR

WHILE DRIVING AT NORMAL HIGHWAY SPEEDS THE STEERING WHEEL SEEMS TO STICK. YOU HAVE TO USE FORCE TO TURN THE WHEEL AND THEN THE CAR IS ALL OVER THE ROAD. I HAVE NEVER HAD THIS ISSUE BEFORE. THE ALIGNMENT WAS CHECKED AND WAS GOOD. THE CAR HAS NEW TIRES BUT STILL DID IT WHILE IT HAD THE FACTORY OEM TIRES ON IT. AFTER RESEARCH I UNDERSTAND THE 2013 HAS AN ELECTRONIC STEERING MODULE AND SEVERAL PEOPLE HAVE HAD THIS SAME COMPLAINT BUT KIA WILL NOT DO ANYTHING ABOUT IT. *TR

ON 2/19/2015 AT 8:30 A.M. MY WIFE DROVE OUR 2013 KIA OPTIMA APPROXIMATELY 6 MILES TO THE LOCAL SUPERMARKET AND THEN DROVE THE 6 MILES BACK HOME. MAXIMUM SPEEDS REACHED WERE NO MORE THAN 50 MPH WITH THE MAJORITY OF THE DRIVE BEING AT 35 MPH. ABOUT HALFWAY HOME SHE NOTICED AN UNFAMILIAR SMELL BUT WAS NOT SURE WHAT IT WAS, AND THE CAR SEEMED TO BE DRIVING NORMALLY AND NO WARNING LIGHTS EVER CAME ON. AS SHE PULLED INTO THE GARAGE AT OUR HOME SHE THEN NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE IMMEDIATELY OPENED THE HOOD AND SAW FLAMES SHOOTING OUT FROM THE BACK OF THE ENGINE COMPARTMENT NEAR THE TURBO. SHE RAN INTO THE HOUSE AND GRABBED A FIRE EXTINGUISHER. SHE USED THE ENTIRE EXTINGUISHER TO PUT OUT THE FLAMES. I CAME HOME AND TOGETHER WE PUSHED THE VEHICLE OUT OF THE GARAGE AND CALLED KIA. THE VEHICLE WAS THEN TOWED 43 MILES AWAY TO THE CLOSEST KIA DEALERSHIP. KIA COOPERATE CONSUMER AFFAIRS DIVISION WAS IMMEDIATELY IN CONTACT WITH US, WE STATED THAT WE NO LONGER FELT SAFE WITH THIS VEHICLE AND WANTED IT REPLACED. THE DEALERSHIP INFORMED US THAT THEY COULD NOT EVEN TOUCH THE VEHICLE UNTIL AN INVESTIGATOR FROM KIA CORP. LOOKED AT THE VEHICLE. AFTER PICTURES OF THE INCIDENT WERE RECEIVED BY COOPERATE THE WHOLE SITUATION CHANGED. I FEEL THAT SINCE THE VEHICLE WAS NOT BURNED BADLY (ONLY BECAUSE OF MY WIFE'S QUICK ACTION) KIA IS NOT TREATING THIS AS SERIOUS AS THEY SHOULD ANYMORE. I WAS INFORMED BY KIA CORPORATE THAT THEY WOULD BE FIXING THE VEHICLE UNDER WARRANTY AND RETURNING IT TO US. I HAVE BEEN IN CONTACT WITH THE DEALERSHIP AND THEY HAVE TOLD ME THE VEHICLE WAS DRIVEN ONCE FOR A SHORT PERIOD AND WHEN IT RETURNED THE TURBO CHARGER WAS "GLOWING RED HOT LIKE LAVA" THEY ALSO SAID THAT CORP. ENGINEERS FROM KIA WERE PERFORMING TESTS REMOTELY AND THAT NO ATTEMPTS HAD EVEN BEEN MADE TO TRY AND FIX THE PROBLEM YET. ....UPDATED 06/09/15*BF

DURING A TRIP THAT WAS ONLY 100 MILES ONE WAY I HAD TO CORRECT THE STEERING SO MANY TIMES THAT ON THE RETURN TRIP I WAS SO TIRED I DID NOT WANT TO DRIVE ANY MORE THAT EVENING. I HAD TO CONSTANTLY CORRECT THE STEERING (RIGHT OR LEFT) AND DREADED THE RETURN TRIP. I HAVE SEEN MANY SIMILAR COMPLAINTS FILED. I AM EXPECTING THE U.S. GOVT. TO HELP US FIND A SOLUTION TO THIS DANGEROUS PROBLEM. DEALER CLAIMS THERE IS NOTHING WRONG WITH THE CAR. I ASKED THE CUSTOMER SERVICE PERSON TO GOOGLE THE PROBLEM, OF COURSE HE REFUSED. HE EXPLAINED HE KNEW OF NO OTHER COMPLAINTS. I DON'T THINK HE WAS BEING HONEST, HOWEVER THAT IS JUST MY OPINION. SOMEBODY PLEASE HELP! *TR

AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, WHEN I TRIED TO ACCELERATE TO TURN ONTO A BUSY ROAD MY CAR LOST POWER HALFWAY INTO THE INTERSECTION. THIS HAS HAPPENED TWICE. MY FIRST REACTION WAS TO PUSH HARDER ON THE GAS PEDAL, AS THERE WERE CARS COMING AT ME FROM BOTH DIRECTIONS, AND AFTER A FEW SECONDS THE CAR VIOLENTLY LURCHES FORWARD AND REGAINS POWER. THIS IS A TERRIFYING ISSUE AND A SERIOUS SAFETY THREAT. I HAD 2 CHILDREN AGES 8 AND 12 IN MY VEHICLE BOTH TIMES THIS HAS HAPPENED.

MY HEADLIGHT WENT OUT SUNDAY, 2/23/2015. I PURCHASED A BULB FROM OUR LOCAL AUTO PARTS STORE AND WENT HOME , THINKING I COULD CHANGE THE BULB MYSELF. I TOOK OUT MY TRUSTY CAR MANUAL AND TRIED TO GET DIRECTIONS ON CHANGING THE BULB MYSELF. AFTER FOLLOWING THE INSTRUCTIONS, I WAS STILL UNABLE TO GET TO THE BULB. AT THIS POINT I WENT TO THE INTERNET. MY KIA WILL BE 2 YEARS OLD IN MAY 2015. LOW AND BEHOLD, I FIND OUT YOU HAVE TO TAKE OFF THE FRONT BUMPER JUST TO CHANGE THE HEADLIGHT. IN A PANIC, I CALL THE DEALERSHIP, SALE KIA OF KINSTON, NC, THEY INFORM ME THAT EVEN THOUGH I HAVE THE BULB, IT WILL COST ME $100.00 TO TAKE OFF THE BUMPER, JUST TO CHANGE THE LIGHT. MAYBE I SHOULD BUY ANOTHER BULB AND CHANGE BOTH AND THAT WAY I COULD BE SAVING MYSELF ANOTHER $100.00. THIS IS THE SECOND KIA I HAVE OWNED. I TRADED MY AMANTI WHICH WAS 6 YEARS OLD FOR THIS VEHICLE. I GOT NONE OF THE ADVERTISED PERKS, LOYALTY BONUS OR ANY OTHER ADVERTISED BONUS THAT I HAD READ ABOUT, THAT SHOULD HAVE BEEN MY WARNING. TRADING FOR THIS OPTIMA WAS THE WORST MISTAKE I COULD HAVE MADE. I HAD ONE SERVICE CALL WORKED ON THROUGH MY WARRANTY ON THE AMANTI. AFTER 9 MONTHS IN THE OPTIMA THE DEALERSHIP STATED NOTING UNUSUAL WEAR ON MY FRONT TIRES. I FINALLY HAD TO BUY MORE OUT OF MY POCKET. BY THE WAY MY KIA DIDN'T COME WITH A SPARE OR A JACK, JUST A MOBILITY KIT, WHICH CONSIST OF A LITTLE BAG WITH A CAN OF FIX-A-FLAT. SO IF YOU'RE IN THE MARKET FOR A BRAND NEW CAR, DON"T BUY A KIA. WHEW!! I FEEL BETTER NOW. I'M RETIRED, SO I GUESS MY NEXT STEP IS TO START CHECKING THE WANT ADS TO FIND ME A JOB TO SAVE UP FOR A DOWN PAYMENT ON ANOTHER CAR, AND YOU CAN BELIEVE IT WON'T BE A KIA. *TR

VEHICLE IN REVERSE BACKING UP ON STEEP DRIVEWAY, FOOT ON FUEL PEDAL, CAR BEGAN ITS AUTOMATED HILL HOLDING FUNCTION, WHILE IN REVERSE, HEARD HIGH RPM, TRANSMISSION WAS SLIPPING INTO NEUTRAL, CAR BEGAN ROLLING FORWARD, PUT FOOT ON BRAKE, BRAKE FAILED, CAR ACCELERATED RAPIDLY, AND ENGINE DIED, THEN HIT THE WALL INSIDE THE GARAGE. I ESTIMATED, SPEED AT TIME OF IMPACT APPROXIMATELY 10 TO 15 MPH. NOTICED ANOTHER ENTRY FILED SIMILAR TO THIS,HAD SAME FUEL, BRAKE FAIL SYMPTOMS. *TR

PROBLEM IS ONGOING. VEHICLE WANDERS AT HIGHWAY SPEEDS. CONSTANT STEERING CORRECTION NECESSARY. YOU CANNOT DRIVE THE CAR IN A STRAIGHT LINE. SLIGHT CORRECTIONS HAVE TO BE CONSTANTLY MADE TO THE STEERING WHEEL TO KEEP THE CAR GOING IN A STRAIGHT PATH. . I LITERALLY HAVE TO CONTINUOUSLY MICRO-STEER THE CAR JUST TO KEEP IT WITHIN THE LANE IT'S SUPPOSED TO BE IN. THIS DRIFTING WILL HAPPEN NO MATTER HOW MUCH THE WIND IS BLOWING OR THE TYPE OF ROAD SURFACE. I HAVE INSTALLED NEW TOP QUALITY TIRES AND HAD AN ALIGNMENT SCRUPULOUSLY PERFORMED. NO IMPROVEMENT. *TR

I WAS SITTING AT A STOP SIGN WAITING TO CROSS TWO LANES, WHEN CLEAR I PRESSED THE GAS PEDAL . THE TIRES SPUN A LITTLE ON SOME ANTISKID; AS A RESULT THE TRACTION CONTROL INTERVENED. THE CAR SEAMED TO LOOSE ALL POWER!!. WITH TRAFFIC ON ITS WAY I DRIFTED ACROSS ONE LANE BEFORE GETTING FULL POWER BACK. THIS TCS IN MY 2013 KIA OPTIMA IS NOT SAFE-- SOMEONE IS GOING TO GET KILLED! WHAT SHOULD I DO !? *TR

MY WIFE WAS DRIVING THE VEHICLE ON DARBY ROAD IN HAVERFORD, PA GOING ABOUT 30 MPH. SHE HEARD A LOUD NOISE AND LOST CONTROL OF THE VEHICLE. AFTER SAFELY STOPPING SHE INSPECTED THE CAR AND FOUND THAT THE RIGHT FRONT TIRE WAS NO LONGER STRAIGHT UP AND DOWN BUT WAS TILTED. THE HAVERFORD POLICE RESPONDED AND ASKED IF SHE HAD HIT ANYTHING. SHE REPLIED "NO". THE POLICE LOOKED DOWN THE ROAD AND COULD NOT FIND ANY POTHOLES OR ANYTHING THAT HAD BEEN STRUCK. WE HAD THE VEHICLE TOWED TO WEST CHESTER, PA KIA DEALERSHIP. THEY ARE INSISTING THAT SOMETHING HAD TO HAVE HIT THE VEHICLE. THEY SAY THAT THERE IS EVIDENCE OF SCRAPES ON THE UNDERSIDE OF THE VEHICLE. I TOLD THEM THAT WAS PROBABLY DUE TO THE CAR BEING DRAGGED BY THE TOW TRUCK TO GET IN ON TO THE FLATBED WHEN IT WAS TOWED TO OUR HOUSE. WHEN IT WAS REMOVED FROM THE TOW TRUCK IT WAS AGAIN DRAGGED ON THE GROUND. THE SAME THING HAPPENED THIS MORNING WHEN ANOTHER TOW TRUCK CAME TO TAKE IT TO KIA OF WEST CHESTER. THEY ARE NOW GOING TO TOW IT FROM THERE TO GRAN SPORT AUTO IN WEST CHESTER, PA AND I AM SURE MORE DAMAGE WILL OCCUR. I FEEL THAT SINCE THERE WAS NO ACCIDENT, NO POTHOLE AND NO COLLISION WITH ANYTHING THAT THIS COULD BE A MANUFACTURER DEFECT. KIA IS SAYING IT HAD TO HAVE OCCURRED BECAUSE OF IMPACT. *TR

IS ANYONE GOING TO DO ANYTHING ABOUT THE OVERLY SENSITIVE ELECTRONIC STEERING ON THE 2013 KIA OPTIMAS THAT CAUSE THE CAR TO ZIG ZAG WITHIN THE LANE OF TRAVEL??? THIS TYPE OF COMPLAINT IS PROMINENT ALL OVER THE INTERNET ON MANY DIFFERENT SITES. THERE IS, QUITE SIMPLY, A MAJOR SAFETY ISSUE WITH THE STEERING ON THESE CARS, AND COMPLAINTS TO KIA OR THE NHTSB SEEM TO FALL ON DEAF EARS. WILL IT TAKE A FATALITY DUE TO THESE ISSUES FOR SOMEONE TO TAKE NOTICE OF THE MAJOR HAZARD THESE PARTICULAR CARS PRESENT TO DRIVERS?!? THE ELECTRONIC STEERING IS EXTREMELY OVERLY SENSITIVE...SO BAD THAT ONE CAN BARELY LOOK DOWN TO TURN THE DEFROST ON OR LOOK INTO THE REAR VIEW MIRROR OR SIDE VIEW MIRRORS WITHOUT THE POTENTIAL FOR THE CAR TO DRIFT IN ANOTHER LANE IN THE SAME DIRECTION OF TRAVEL, OR EVEN IN AN ONCOMING LANE OF TRAVEL!! YOU LITERALLY CANNOT MOVE YOUR HAND AT ALL ONE WAY OR ANOTHER WITHOUT THE STEERING REACTING. A 1/4 MOVEMENT TO THE LEFT OR RIGHT??? YOU'LL FEEL THE CAR SHIFT IN THE DIRECTION TURNED, SO THAT LEAVES THE DRIVER HAVING TO CONTINUALLY KEEP HIS HAND TURNING THE STEERING WHEEL SLIGHTLY TO THE LEFT OR RIGHT JUST TO KEEP IT IN THE LANE OF TRAVEL, THUS CAUSING THE CAR TO ZIG ZAG DOWN THE LANE OF TRAVEL, GIVING THE APPEARANCE OF AN IMPAIRED DRIVER. AT HIGHWAY SPEEDS OR EVEN SPEEDS 45MPH OR HIGHER IT IS IMPOSSIBLE TO KEEP THE CAR GOING IN A STRAIGHT LINE WITHOUT HAVING TO CONTINUALLY CORRECT IT ONE WAY OR ANOTHER. ABOUT A MONTH AGO I LOOKED DOWN TO TURN THE DEFROST ON AND WHEN I LOOKED BACK UP THE CAR WAS HALFWAY IN THE ONCOMING LANE OF TRAVEL FOR GOD'S SAKE! SOMEONE IS GOING TO BE KILLED BECAUSE OF THIS ISSUE, WHETHER IT BE A SIDE SWIPE ON THE HIGHWAY OR A HEAD ON COLLISION, SOMETHING WILL EVENTUALLY HAPPEN, AND WHEN SOMEONE FINALLY DIES MAYBE THEN KIA OR THE NHTSB WILL FINALLY LOOK INTO THE ISSUE. *TR

WE GOT A NEW KIA OPTIMA SXL 2013. THE TYRES ARE FILL WITH NITROGEN GAS. ON OUR LAST STATE INSPECTION WE WERE TOLD THE THERE WAS 25% LEFT ON THE TREAD OF EACH TYRE & WILL REQUIRE CHANGING SOON. STARTED TO CHECK OUT PRICES IN THE AREA AT ALL THE TYRE MERCHANTS. ONLY TO FIND IN MY HORROR THAT ONLY TWO PLACES IN A 30 MILE + RADIUS CAN DO NITROGEN FILL & THE PRICES ARE HORRENDOUS. IT SHOULD NOT BE THIS DIFFICULT TO SIMPLY CHANGE TYRES ON A CAR. KIA AS WELL AS A LOT OF OTHER NEW CARS DON'T COME WITH A SPARE TYRE, BUT INSTEAD SUPPLY YOU WITH A SMALL COMPRESSOR UNIT. BECAUSE OF THIS DIFFICULTY, IT LOOKS LIKE WE ARE GOING TO BE FORCED TO CHANGE OVER TO AIR FILLED TYPES, AND BUY A NEW SPARE WHEEL & TYRE FOR THE TRUNK. AT A GREAT DEAL MORE EXPENSE, THAN SHOULD BE REQUIRED. KIA USA ARE BEING OF LITTLE OR NO HELP WHATSOEVER. VERY ANGRY. I AM NOW IN THE STAGE OF MAKING A FORMAL COMPLAINT TO THE OFFICE OF THE ATTORNEY GENERAL, AS WE IT IS ALSO A SERIOUS SAFETY ISSUE. ANYONE ELSE IN THE SAME BOAT???? *TR

THE STEERING GETS STIFF AND TENDS TO STICK WHEN GOING STRAIGHT THIS CAUSES SLIGHT OVER STEERING BACK AND FORTH CONSTANTLY. IT SEEMS TO COME ON WORSE THE LONGER YOU DRIVE. *JS

THIS IS THE MOST RECENT OF A LARGE NUMBER OF TIMES MY CAR HAS WONDERED INTO ANOTHER LANE OF TRAVEL BY ITSELF. TODAY MY SON AND I WERE GOING OUT TO EAT. THERE WAS A COLD RAIN FALLING, SO THE WINDOWS STARTED TO FOG UP A BIT. I LOOKED DOWN JUST LONG ENOUGH TO TURN THE DEFROST ON AND WHEN I LOOK BACK UP MY VEHICLE IS ABOUT 3/4 INTO THE OTHER LANE OF TRAVEL AND MY HAND DID NOT MOVE AT ALL!!! HAD THERE BEEN ANOTHER CAR COMING IN THE OPPOSITE LANE OF TRAVEL THERE WOULD HAVE BEEN A HEAD ON CRASH AND THERE PROBABLY WOULD HAVE BEEN FATALITIES TOO, ALL BECAUSE KIA WILL NOT FIX THIS ISSUE THEY KNOW THEY HAVE WITH THE 2013 OPTIMA. THE CAR WONDERS CONSTANTLY SO YOU ARE NOT ABLE TO LOOK IN YOUR REAR VIEW OR SIDE VIEW MIRRORS, NOT CAN YOU LOOK DOWN LONG ENOUGH TO TURN THE HEAT OR AC ON WITHOUT THE POSSIBILITY OF THE CAR WONDERING TO THE LEFT OR RIGHT INTO OTHER LANES OF TRAVEL, POTENTIALLY CAUSING ACCIDENTS. ON AND TRIP OF LENGTH, IN ORDER TO PREVENT THIS WONDERING FROM HAPPENING YOU HAVE TO 100% OF THE TIME CORRECT TO THE LEFT AND THEN BACK TO THE RIGHT AND THEN BACK TO THE LEFT AND BACK TO THE RIGHT, ALL THE WAY TO YOUR DESTINATION, AND ALL WITHOUT TURNING THE STEERING WHEEL NO MORE THAN 1 INCH TO THE RIGHT OR 1 INCH TO THE LEFT, SO IN ESSENCE I AM HAVING TO CONSTANTLY STEER THE WHEEL BACK AND FORTH WITHIN A 2 INCH RANGE OF MOTION. THERE IS NO CENTERING OF THE VEHICLE AND HOLDING THE STEERING WHEEL STRAIGHT AND THE CAR STAY STRAIGHT. THERE IS ALWAYS A CONSTANT BACK AND FORTH TO KEEP THE VEHICLE IN THE LANE OF TRAVEL. THAT IS HOW SENSITIVE THE EPS IS. IT IS NOT AN ALIGNMENT ISSUE. NOW THERE ARE SEVERAL POST ON THE INTERNET OF KIA DEALERS BEING ABLE TO ADJUST THE SENSITIVITY OF THE STEERING THROUGH THE COMPUTER, AND THESE PEOPLE ALSO SAY THAT INITIALLY KIA TELLS THEM NOTHING CAN BE DONE ABOUT IT. IT APPEARS KIA IS DECEIVING THEIR 2013 OPTIMA OWNERS. *TR

I PURCHASED THE VEHICLE WITH 22000 MILES. ON MY FIRST RELATIVELY LONG TRIP, I GOT UP TO HIGHWAY SPEEDS AND NOTICED THAT THE CAR HAS NO STRAIGHT POSITION. IT NEEDS CONSTANT ADJUSTMENTS, EITHER LEFT OR RIGHT (MOSTLY RIGHT ). THE VEHICLE HAS BEEN CHECKED FOR ALIGNMENT DISCREPANCIES, BUT EVERYTHING IS WITHIN MANUFACTURER SPECIFICATIONS. THERE NEEDS TO BE AN UPDATE TO THE ELECTING POWER STEERING MODULE/STEERING ANGLE SENSOR. THIS IS A POTENTIALLY LIFE THREATENING DESIGN FLAW. HOW MANY COMPLAINTS UNTIL YOU LISTEN, KIA? WE THE PEOPLE CALL UPON THE APPROPRIATE AUTHORITIES TO HELP IN RESOLVING THE ISSUE. *TR

IMPOSSIBLE TO HOLD THE CAR ON A STRAIGHT TRACK. WILL DRIFT LEFT,WHEN ATTEMPTING TO CORRECT TO A STRAIGHT TRACK,THE STEERING REQUIRES SO MUCH FORCE TO CORRECT THAT THE RESULT IS AN OVER CORRECTION TO THE RIGHT. THIS SCENARIO REPEATS FOREVER. THE STEERING STICKS AND CANNOT BE HELD IN A STRAIGHT LINE. *TR

IF THE WHEELS SLIP SLIGHTLY WHEN ACCELERATING FROM A STOPPED POSITION, THE CAR LOOSES ALL POWER AND STOPS. I REALIZE THAT THERE ARE SKID CONTROL MECHANISMS, BUT THIS IS NOT SAFE. I BROUGHT IT TO THE KIA DEALER IN DENVILLE NJ AND THEY CLAIM IT IS "NORMAL". THIS MORNING, I PULLED OUT ONTO A BUSY ROAD AND THE TIRES SLIPPED SLIGHTLY ON THE WET SURFACE. THE CAR LOST POWER AND STOPPED. I CAN CLOSE TO CAUSING AN ACCIDENT WHEN IT SHOULD HAVE BEEN SAFE FOR ME TO ENTER THE ROAD. *TR

HAVING PURCHASED THE CAR ON 12/11/14 MY DAUGHTER DID NOT HAVE MUCH EXPERIENCE DRIVING THE CAR.... ON DECEMBER 27 SHE "LOST CONTROL" OF THE CAR, AND RAN INTO THE WALL ON A BUSY HIGHWAY IN CHICAGO. THE ACCIDENT OCCURRED ON A DRY EVENING, AND SHE EMPHATICALLY STATES THAT SHE DOES NOT KNOW HOW SHE LOST CONTROL OF THE CAR, AND THAT IT WAS PULLING TO THE LEFT. THE ONLY RATIONALE CONCLUSION WAS THAT SHE MIGHT HAVE HAD A TIRE BLOW OUT. THAT IS, UNTIL A FRIEND RECOMMENDED I CHECK THE WEB, AND CHECK IF OTHERS MAY HAVE BEEN OR ARE EXPERIENCING THE SAME THING. ALTHOUGH I HAD DONE MY DUE DILIGENCE WHEN RESEARCHING THE CAR E.G. RECALLS, KNOWN PROBLEMS, ETC. PRIOR TO PURCHASING THIS CAR, I DID NOT CHECK SPECIFICS SUCH AS STEERING. LONG OF THE SHORT, TWO DAYS AFTER THE ACCIDENT AND WHEN I GOOGLED STEERING PROBLEMS, THIS SITE HTTP://WWW.CARCOMPLAINTS.COM/KIA/OPTIMA/2013/STEERING/STEERING.SHTML WAS ONE OF THE FIRST TO SHOW UP. I WAS AMAZED TO FIND 35 COMPLAINTS IN REFERENCE TO THE SAME STEERING ISSUE. AFTER READING THE COMPLAINTS I AM I CONVINCED THAT THIS STEERING ISSUE IS THE CONTRIBUTOR TO MY DAUGHTER'S ACCIDENT. IT IS THE ONLY LOGICAL EXPLANATION OTHER THAN A BLOW OUT. I THINK THIS MAY BE A RESULT OF THE STEERING PROBLEMS ASSOCIATED WITH THE 2013 OPTIMAS. I WONDER HOW MANY ACCIDENTS OR DEATHS IT IS GOING TO TAKE FOR KIA TO ADMIT SOMETHING IS NOT RIGHT AND DO THE RESPONSIBLE THING? IT SOUNDS AS THOUGH THERE NEEDS TO BE A MANUFACTURERS' RECALL BEFORE A FATAL ACCIDENT OCCURS, IF IT HASN'T ALREADY .... *JS

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ETERNAL SAULT PCM SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

SHORTLY AFTER GETTING ONTO THE FREEWAY ON MY WAY TO WORK IN THE MORNING I HEARD A LOUD POP FOLLOWED BY WHAT SOUNDED LIKE LIGHT RAIN HITTING THE CAR AND THE ROAR OF THE FREEWAY. WE QUICKLY PULLED THE CAR TO THE SIDE OF THE FREEWAY AND UPON LOOKING AT THE ROOF OF THE CAR THERE WAS A HUGE HOLE IN THE CENTER OF THE CAR'S SUN ROOF WITH SHARP SHARDS OF GLASS TILTED TOWARDS THE SKY AND LARGE CRACKS EXTENDING FROM ONE SIDE OF THE SUNROOF FRAME TO THE OTHER. CONDITIONS WERE RAINING, 7:30AM AND ABOUT 50 DEGREES F OUTSIDE. THE CANVAS SCREEN WAS CLOSED TO CATCH THE FALLING GLASS SO NO GLASS FELL INTO THE PASSENGER COMPARTMENT OF THE CAR. THERE WERE NO INJURIES, AND NO DEBRIS OR OTHER CARS IN THE AREA. *TR

THE TRACTION CONTROL SYSTEM IS DESIGNED SO POORLY THAT WHEN I PULL INTO TRAFFIC FROM A STOP I HAVE TO DISABLE THE SYSTEM COMPLETELY OR RISK BEING A SITTING DUCK IN THE MIDDLE OF AN INTERSECTION. IT SEEMS THAT IF THE TRACTION CONTROL SYSTEM DETECTS ANY AMOUNT OF TIRE SLIPPAGE IT CUTS POWER TO BOTH WHEELS COMPLETELY. YOUR INSTINCT IS TO PRESS THE ACCELERATOR HARDER TO MAKE THE CAR GET OUT OF THE INTERSECTION WHICH CAUSES THE WHEELS TO SLIP WHEN THE CAR REAPPLIES POWER AND THE WHOLE PROBLEM STARTS AGAIN AND YOU ARE STILL IN THE INTERSECTION. THE POWER IS CUT SO DRAMATICALLY THAT IT IS ALMOST AS IF THE BRAKES ARE BEING APPLIED AND VEHICLE OCCUPANTS LURCH FORWARD. AFTER A SECOND OR TWO THE VEHICLE GRADUALLY REAPPLIES POWER. THE ONLY WAY TO AVOID THIS IS TO DISABLE THE SYSTEM WHICH HAS TO BE DONE EACH TIME YOU START THE CAR. IF YOU FORGET TO DISABLE IT YOU ARE FUMBLING ON THE DASH WHILE DRIVING TO DISABLE IT. WHEN I REPRODUCED THE EVENT AT THE DEALERSHIP THEY SAID THAT THIS WAS HOW THE SYSTEM IS DESIGNED TO WORK. ALL IT TAKES IS A COUPLE ROCKS ON THE GROUND, A LITTLE RAIN, OR EVEN A HEAVY FOG AND THE SYSTEM WILL COMPLETELY KILL THE POWER FOR BETWEEN 1 - 2 SECONDS WHEN YOU START OFF FROM A STAND STILL. *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 50 MPH, THE STEERING WHEEL SEIZED. ONCE THE CONTACT WAS ABLE TO MOVE THE STEERING WHEEL, HE LOST CONTROL AND THE VEHICLE SWERVED FROM LEFT TO RIGHT. AS A RESULT, BOTH FRONT TIRES WERE BEGINNING TO WEAR. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER REPLACED THE STEERING SYSTEM. THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE . THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

WHEN I FIRST BOUGHT THE CAR IN JULY 2013, IT WAS LESS THEN TWO WEEKS AND I TOLD THEM AT CENTURY KIA SOMETHING WAS WRONG WITH THE STEERING. I LATER TOOK IT AND HAD THE ALIGNMENT LOOKED AT I WAS TOLD IT WAS OFF JUST A LITTLE BIT ON THE PASSENGER SIDE. ABOUT TWO MONTHS LATER IT IS SWAYING ALL OVER THE ROAD, I CALLED CENTURY KIA AND SPOKE WITH THEIR REPAIR DEPARTMENT AND EXPLAIN THE PROBLEM TO HIM AND HE SUGGESTED IT SOUND LIKE MAYBE A SUSPENSION PROBLEM AND I TOLD HIM IT WAS AN ALIGNMENT ISSUE BUT HE TOLD ME THEY WOULD NEED TO CHECK IT OUT TO MAKE SURE, I WAS GOING TO TAKE IT SOMEWHERE ELSE TO SEE IF IT'S THE SAME THING BUT WILL ALLOW THEM TO LOOK AT IT AGAIN. HOPEFULLY I WILL GET SOME REAL HELP BECAUSE I REALLY LIKE MY CAR AS WELL. *TR

REAR SEAT BELTS IN CLOTH SEAT CONFIGURATION DO NOT HOLD THE BUCKLE IN AN EXPOSED POSITION SO THAT A CHILD OR AN ADULT CAN REASONABLY OPERATE IT. MOST VEHICLES HAVE A PLASTIC SHEATH THAT HOLD THE BUCKLE EXPOSED SO THAT IT IS ACCESSIBLE. IT IS ALMOST IMPOSSIBLE TO PUT A CHILD SEAT ON THE SEAT AND THEN ATTEMPT TO BUCKLE A CHILD IN PLACE. THIS DESIGN IS A SAFETY HAZARD AS USERS WILL BE FRUSTRATED AND OMIT USING THE REAR SEAT BELTS. *TR

VEHICLE IS HARD TO HOLD STRAIGHT AT HIGHER SPEEDS. THE STEERING LOCKS INTO A POSITION AND REQUIRES EXTRA EFFORT TO TURN THE WHEEL CAUSING OVER CORRECTION. THIS CAUSES MENTAL AND PHYSICAL FATIGUE ON LONGER TRIPS AND COULD CAUSE AN ACCIDENT. *TR

ABOUT 1 MONTH AGO MY FUEL PUMP WENT OUT. I HAVE A 2013 KIA OPTIMA. I WAS AT 62,000 MILES WHEN IT WENT OUT, WHICH MEANT IT WAS NOT COVERED UNDER WARRANTY. I HAD IT REPLACED AT THE LOCAL DEALERSHIP, IT COST AROUND $800.00 TO REPLACE. NOW LESS THAT 2 MONTHS LATER I AM HAVING SOME HESITATION AND JERKING IN THE CAR. HAD THE CAR TROUBLESHOOT AND IT'S NOT THE TEMP SENSOR. THE CAR IS TOO NEW FOR THINGS LIKE THIS TO HAPPENED. ONCE I GET RID OF IT, I WILL NEVER BUY ANOTHER KIA, OR WILL I ALLOW MY FAMILY AND FRIEND TO. *TR

PROBLEM IS ONGOING. VEHICLE WANDERS AT HIGHWAY SPEEDS. CONSTANT STEERING CORRECTION NECESSARY. YOU CANNOT DRIVE THE CAR IN A STRAIGHT LINE. THIS HAPPENS ON PERFECTLY FLAT ROADS WITH NO WIND. THE VEHICLE DRIFTS INDEPENDENTLY IF THE STEERING WHEEL WAS NOT HELD TIGHTLY. I CONSTANTLY HAVE TO NUDGE THE STEERING WHEEL SLIGHTLY LEFT OR SLIGHTLY RIGHT TO KEEP THE VEHICLE SOMEWHERE IN THE MIDDLE OF THE LANE. IT BECOMES A STRAIN ON MY ARMS AND MY WRISTS ACHE AFTER A LONG DRIVE. THERE ARE SO MANY COMPLAINTS ABOUT THIS PROBLEM. WHY ISN'T KIA ADDRESSING THIS ISSUE? I DON'T TRUST GOING TO THE DEALER BECAUSE, FROM ALL THE REVIEWS, IT SEEMS LIKE NOTHING IS OR CAN BE DONE. I HAD A HYUNDAI SONATA FOR YEARS AND LOVED IT. I WENT WITH THE KIA DUE TO THE NEW LOOK, PAYING GOOD MONEY FOR A QUALITY CAR. SOMETHING NEEDS TO BE DONE BOTH THIS PROBLEM!!! *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE HORN ACTIVATED INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

VERY HARD TO KEEP ON A STRAIGHT TRACK AT HIGHWAY SPEEDS. SIGHT CORRECTIONS HAVE TO BE CONSTANTLY MADE TO THE STEERING WHEEL TO KEEP THE CAR GOING IN A STRAIGHT PATH. THIS DRIFTING WILL HAPPEN NO MATTER HOW MUCH THE WIND BLOWING OR THE TYPE OF ROAD SURFACE, IT IS DEFINITELY COMING FROM THE CAR. IT'S BEEN HAPPENING SINCE DAY ONE. I'VE TRIED REDUCING THE AIR PRESSURE IN MY TIRES AND IT HELPED A LITTLE, BUT ONLY A LITTLE. I TOOK IT TO THE DEALER AND THEY SAID NOTHING WAS WRONG. THIS IS NOT NORMAL. NOW I FIND OUT THAT MANY OTHER OPTIMA OWNERS HAVE THIS SAME STEERING ISSUE. KIA/HYUNDAI CORPORATE NEEDS TO COME UP WITH A COMPREHENSIVE SOLUTION TO THIS STEERING ISSUE BEFORE SOMEONE HAS AN ACCIDENT. REQUEST RESEARCH HELP. *TR

AT A 4 WAY STOP, (STOP SIGNS ONLY) THE CAR TO MY LEFT WAS COMPLETELY OBSCURED BY THE SIDE MIRROR AND WINDOW HOUSING. STREET LIGHTS ABSORBED HIS HEADLIGHTS, CAR WAS DARK BLUE. AFTER LOOKING BOTH WAYS I LET OFF THE GAS TO PROCEED THROUGH THE INTERSECTION TO SEE A DARK OBJECT RIGHT IN FRONT OF ME. I BRAKE BUT WE MADE CONTACT SCRAPING THE PAINT FROM MY BUMPER. I WILL SAY I JUST MOVED HERE FROM A LARGER TOWN THAT ONLY HAD STOP LIGHTS SO I HAD NOT NOTICED THIS PROBLEM BEFORE. I AM 5'2" TALL WHICH ALSO PUTS MY EYE LEVEL DIRECTLY LINE OF SIGHT WITH THE SIDE MIRROR. IT'S A PROBLEM. *TR

I WAS INVOLVED IN A MVA ACCIDENT ON 9/24/2014. I WAS STOPPED AT A LIGHT, FACING EAST, TURNING TO GO NORTH, IN SC IA A MAN RAN A RED LIGHT, COMING WESTBOUND AT A HIGH RATE OF SPEED HIT THE TRAFFIC GOING SOUTH BOUND WHICH IN TURN THE 1993 FORD EXPLORER HIT ME HEAD ON. PUSHED MY 2013 KIA OPTIMA 40FT FROM THE LIGHT. THE IMPACT WAS PRETTY INTENSE AND I WAS HIT HEAD ON AND NO AIR BAGS DEPLOYED, AS I LOOKED IN THE BACK SEAT MY BACK SEATS WERE LAYING DOWN, BEFORE THE IMPACT THEY WERE IN A UP POSITION AND FULLY LOCKED..UPDATED 10/17/14 *BF UPDATED 3/30/15 *JS *TR

OUR VEHICLE CHANGES GEARS FROM AUTOMATIC TO MANUAL SHIFT ON ITS OWN WHILE THE CAR IS IN DRIVING AND THE VEHICLE IS MOVING. THIS HAS HAPPENED 5 TIMES. AFTER THE 1ST OCCURRENCE WE CONTACTED OUR DEALER TO NOTIFY THEM OF THE ISSUE. WE WERE TOLD UNLESS THE ISSUE HAPPENS AGAIN AND THEY SEE IT, NOTHING CAN BE DONE. WELL SINCE THEN THE ISSUE HAS HAPPENED 4 MORE TIMES. THE LAST OCCURRENCE, WE TOOK THE CAR TO THE DEALER AND THEN WERE ADVISED TO CONTACT KIA CONSUMER AFFAIRS TO HAVE THEM AUTHORIZE THE DEALER TO INSPECT THE ISSUE. THE DEALER PROVIDED A LOANER VEHICLE AT THAT TIME OF DROP OFF. AFTER 2 WEEKS OR INSPECTING THE VEHICLE AND WITH A DIAGNOSTIC TEST DONE, IT WAS DEEMED THAT THE CAR WAS OPERABLE AND SAFE. MY WIFE, WHO DRIVES THE VEHICLE, FEELS NO CONFIDENCE AND SAFETY TO DRIVE THE CAR. I HAVE REACHED OUT TO CONSUMER AFFAIRS AGAIN TO DISCUSS OPTIONS UPON WHICH I WAS TOLD A FEW TIMES THERE WAS NOTHING FURTHER TO DO AND THAT IF THE ISSUE HAPPENS AGAIN WE SHOULD BRING THE CAR BACK TO THE DEALER. THIS WOULD THEN BRING US BACK TO STEP 1 AGAIN AND THE POSSIBILITY OF NOTHING BEING RESOLVED. I CANNOT ACCEPT THAT AS MY FINAL ANSWER. IF THE VEHICLE SLOWS SUDDENLY AND AN ACCIDENT OCCURS, WE WOULD HAVE A DIFFERENT DISCUSSION. I CANNOT ACCEPT THE FACT THAT IT WOULD TAKE AN ACCIDENT TO OCCUR BEFORE REAL ACTION IS DONE. *TR

I PURCHASED A 2013 KIA OPTIMA FROM A LOCAL DEALER WHO WAS SELLING IT SECOND-HAND. THE CAR HAS 13,500 MILES ON IT AT PURCHASE. WHEN TEST DRIVING THE VEHICLE I WENT IN A SMALL CIRCLE THAT INCLUDED ONLY VERY MINIMAL HIGHWAY DRIVING. ON JUNE 26,2014 MY FAMILY LEFT FOR A 5 HOUR TRIP TO CHARLESTON, SC. IT WAS ON THIS TRIP I STARTED NOTICING VERY EARLY ON THAT I WAS HAVING TO CONSTANTLY CORRECT THE STEERING TO THE LEFT AND THEN BACK TO THE RIGHT, OVER AND OVER AND OVER AGAIN...ALL THE WAY DOWN TO CHARLESTON. SINCE NOTICING THIS PROBLEM HAS BEEN AN ISSUE EVERY SINGLE TIME I'VE DRIVEN THE CAR ON THE HIGHWAY, AND IT HAS RESULTED SEVERAL TIMES IN ME VEERING INTO THE LANE BESIDE WHETHER TO THE LEFT OR RIGHT. I LITERALLY HAVE TO CONTINUOUSLY MICRO-STEER THE CAR JUST TO KEEP IT WITHIN THE LANE IT'S SUPPOSED TO BE IN. THERE IS ABSOLUTELY NO PLAY IN THE STEERING WHATSOEVER. YOU CANNOT LOOK IN YOUR SIDE VIEW OR REAR VIEW MIRROR WITHOUT THE CAR DRIFTING TO THE RIGHT OR LEFT. THERE IS A SERIOUS PROBLEM WITH THE STEERING IN THE 2013 OPTIMAS. I KNOW FOR A FACT THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS TO KIA, AND KIA DOES NOTHING ABOUT IT BECAUSE THEY SAY IT'S WITHIN SPECS. THERE WILL BE MANY HEAD ON CRASHES WHERE CARS CROSS THE CENTER LANE BECAUSE OF THIS STEERING, AND IM SURE MANY FATALITIES WILL RESULT. I CAN PROMISE YOU THIS WILL HAPPEN IF IT ALREADY HASN'T. THERE ARE CERTAIN 2013 KIA/HYUNDAI MODELS THAT HAVE HAD THIS SAME PROBLEM REPORTED. 2013 WAS THE FIRST YEAR KIA/HYUNDAI UTILIZED ELECTRONIC STEERING. 2014 AND NEWER MODELS ALSO HAVE ELECTRONIC STEERING BUT THEY HAVE THREE STEERING MODES ON THEM TO ADJUST THE STEERING. THIS PROBLEM IS SPECIFIC ONLY TO 2013 MODELS. THERE ABSOLUTELY NEEDS TO BE A RECALL AND SOMETHING DONE ABOUT THIS BEFORE SOMEONE IS KILLED. IT WILL HAPPEN, AND I WILL BE KEEPING THIS CORRESPONDENCE FOR MY OWN FUTURE LEGAL PROTECTION. *TR

THE FRONT BRAKES ON THIS VEHICLE LOCK UP REALLY EASILY ON SLICK ROADS, THEY ARE EXTREMELY DANGEROUS. I TOOK MY VEHICLE TO THE DEALER BUT THEY CLAIMED THEY WERE OPERATING TO SPECIFICATIONS FOR THE OPTIMA. I'M SPECULATING, BUT THEY APPEAR TO WORK AS THOUGH SOME ENGINEER SET THEM UP TO WORK ON ROADS THAT DON'T HAVE ICE OR SNOW ON THEM, NOT REALLY UNDERSTANDING OR REALIZING THAT WE HAVE ICE AND SNOW ON OUR ROADS, HERE IN THE USA. I DON'T KNOW WHERE THIS VEHICLE WAS DESIGNED OR ENGINEERED, BUT IT REALLY APPEARS TO ME THAT ICE AND SNOW COVERED ROADS WERE NOT ACCOMMODATED FOR. I THINK THEY ARE EXTREMELY DANGEROUS AND HAVE A GREAT DEAL OF DIFFICULTY STOPPING THE VEHICLE ON ICY, OR SNOW COVERED ROADS SAFELY AND WITHOUT THE FRONT WHEELS SKIDDING OUT OF CONTROL. THE ANTI-LOCK FEATURE DOES RELEASE THEM BUT AS SOON AS THEY APPLY AGAIN THEY GO INTO A SKID. *TR

WHEN STOPPED AT A STOP SIGN OR LIGHT AND TRYING TO GO AFTER THE LIGHT TURNS GREEN ACCELERATOR WON'T GO DOWN AND MOVE CAR FORWARD BECAUSE IT STICKS AND I HAVE TO TAKE FOOT OFF ACCELERATOR AND PUSH IT DOWN AGAIN TO GET IT TO GO. THIS IS NOW HAPPENING EVERY DAY FROM TIME TO TIME. TAKING IT TO THE DEALER TOMORROW BECAUSE I FOUND NO RECALLS ON THIS CAR LISTED YET. *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE SUN ROOF EXPLODED. THE FRACTURED GLASS PENETRATED THE VEHICLE INTERIOR HOWEVER, THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 22,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE HAD A SUDDEN LOSS OF POWER AND SPEED REDUCTION INTERMITTENTLY. THE CONTACT EXPERIENCED THE VEHICLE DECELERATING AND HAD TO DEPRESS THE ACCELERATION PEDAL TO INCREASE SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL OCCASIONS AND THE FAILURE WAS NOT ABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 09/15/14*LJ UPDATED 1/8/2015 *JS

I HAVE FOUND THE TRACTION CONTROL TO BE TOO DRASTIC AT TIMES. WHEN PULLING ON TO A HIGHWAY THERE IS USUALLY A SMALL BUMP (DIFFERENCE IN HEIGHT, ABOUT 2", BETWEEN THE ROAD AND THE PARKING AREA). IF I'M ACCELERATING (WHICH YOU USUALLY HAVE TO DO TO GET ONTO A BUSY ROAD), WHEN THE CAR GOES OVER THE "SMALL BUMP" THE TRACTION CONTROL KICKS IN AND THE CAR LOSES A LOT OF THE POWER YOU NEED TO AVOID THE ONCOMING TRAFFIC. THE TRACTION CONTROL CAUSES THE CAR TO COME TO A "ROLLING STOP". THIS SEEMS A LITTLE TOO EXTREME TO ME AND I FEEL LIKE THIS WILL CAUSE AN ACCIDENT AND POTENTIAL LOSS OF LIFE. I HAVE OWNED 4 OTHER CARS WITH TRACTION CONTROL (2 SATURNS, 1 CORVETTE, AND A KIA FORTE). NONE OF THE VEHICLES MENTION HAD AN ISSUE LIKE THIS. USUALLY THE TRACTION CONTROL WILL "GRADUALLY" SLOW DOWN THE WHEEL OR WHEELS THAT ARE TURNING FASTER THAN REQUIRED. THE OPTIMA ALMOST COMES TO A COMPLETE STOP, LOSING 95% OF IT'S POWER ON JUNE 6, 2014 I RETURNED THE CAR TO THE DEALER (FETTE KIA). I WAS ABLE TO REPRODUCE THE PROBLEM AND THEY SAID THIS WAS HOW THE CAR WAS DESIGNED. THE ISSUE HAS OCCURRED NUMEROUS TIMES THE DATE ABOVE WAS USED TO COMPLETE THE FORM. *TR

DURING THE SECOND OIL CHANGE AT THE DEALERSHIP, I INDICATED THAT THE VEHICLE'S EXHAUST WAS VERY STRONG AND WAS COMING INTO THE VEHICLE BOTH AT SPEED AND WHILE SITTING. THE SERVICE TECHNICIAN STATED THAT THE VEHICLE NEEDED TO HAVE ONLY PREMIUM FUEL IN IT TO STOP THE ISSUE. THE OWNERS MANUAL DOES NOT STATE THAT THIS IS THE CASE BUT IN ORDER TO PREVENT THE STRONG EXHAUST, WE SWITCHED TO ONLY USE PREMIUM FUEL WHICH PREVENTED THE MAJORITY OF THE STRONG FUMES BUT NOT ALL. IN GETTING THE VEHICLE'S THIRD OIL CHANGE, THE OIL WAS EXTREMELY DIRTY AND THE SERVICE TECHNICIAN STATED THAT HE HAD SEEN NO REASON WHY A VEHICLE OF SUCH LOW MILEAGE SHOULD HAVE OIL ANYWHERE NEAR THE CONDITION THAT IT DID. *TR

ON NOV 22ND MY SON WAS DRIVING IN DETROIT AT 11PM WHEN THE BACK PASSENGER TIRE BLEW. WENT TO THE TRUNK TO GET THE SPARE AND THAT'S WHEN WE DISCOVERED IT DIDN'T COME WITH A SPARE. NEXT DAY GOT IT TOWED AND PAID 234$ FOR A NEW TIRE. ON DEC 21ST, HUSBAND DRIVING HOME LATE HIT A SMALL POTHOLE AND BLEW THE FRONT PASSENGER TIRE. GOT IT TOWED AND AGAIN 234$ FOR A NEW TIRE. ON MAY 25TH WAS DRIVING MY STEPSON HOME AND BLEW THE SAME FRONT PASSENGER TIRE. IT TOOK OVER 3 1/2 HOURS FOR THE TOW TRUCK AND SINCE IT WAS A HOLIDAY WEEKEND I WAS WITHOUT A CAR FOR TWO DAYS. AND THIS TIME IT ONLY COST ME 211$ CUZ I HAD A COUPON. 3 TIRES IN 6 MONTHS IS NOT RIGHT! THERE'S 2 OTHER DRIVERS AT MY HOUSE AND THEY HAVEN'T HAD PROBLEMS WITH DRIVING ON THE ROADS! *TR

I WAS ATTEMPTING TO GET OUT OF THE CAR. I UNBUCKLED MY SEATBELT AND THEN LEANED FORWARD TO PICKUP SOMETHING OFF THE FLOOR. WHEN I STARTED TO RELEASE THE SEATBELT AND THE SHOULDER STRAP PULLED MY HEAD INTO THE HEAD REST MY MY NECK. THE MORE I PULLED THE SEATBELT TO LOOSEN IT, THE TIGHTER IT GOT. NOTHING HELPED. FINALLY MY FRIEND WHO HAD BEEN DRIVING, REMOVED THE SIDE PANEL AND THEN REMOVED THE LOCKING MECHANISM ON THE SEATBELT TO RELEASE MY NECK. *TR

MY 2013 KIA OPTIMA LX, WHICH I BOUGHT NEW WITH ONLY 7 MILES, IS HARD TO KEEP ON A STRAIGHT TRACK AT HIGHWAY SPEEDS. SLIGHT CORRECTIONS HAVE TO BE CONSTANTLY MADE TO THE STEERING WHEEL TO KEEP THE CAR GOING IN A STRAIGHT PATH. THIS DRIFTING WILL HAPPEN NO MATTER HOW MUCH THE WIND BLOWING OR THE TYPE OF ROAD SURFACE, IT IS DEFINITELY COMING FROM THE CAR. IT'S BEEN HAPPENING SINCE DAY ONE, BUT I CHALKED IT UP TO THE NEW TIRES NEEDING TO BE BROKEN IN. NOW THE CAR HAS 12,000 MILES AND TIRES HAVE BEEN ROTATED AND THE ISSUE IS STILL THERE. I'VE DRIVEN ENOUGH CARS TO KNOW THAT THIS IS NOT NORMAL. NOW I FIND OUT THAT MANY OTHER OPTIMA OWNERS HAVE THIS SAME STEERING ISSUE. KIA/HYUNDAI CORPORATE NEEDS TO COME UP WITH A COMPREHENSIVE SOLUTION TO THIS STEERING ISSUE BEFORE SOMEONE HAS AN ACCIDENT. UPDATED 11/24/2014 *JS

ON 5/15/14 AT APPROX. 0430AM, WHILE AT A STOP LIGHT, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. WITH MY RIGHT FOOT ON THE BRAKE PEDAL THE CAR SUDDENLY ACCELERATED. BECAUSE MY FOOT WAS ON THE BRAKE PEDAL THE CAR MOVED LESS THAN TWO FEET. I THEN PLACED THE AUTOMATIC TRANSMISSION INTO NEUTRAL, WHERE THE MOTOR REV'D TO APPROX. 7000 RPM. I THEN IMMEDIATELY TURNED THE CAR OFF, AND THEN BACK ON. AFTER TURNING IT BACK ON, THE CAR THEN RESUMED NORMAL FUNCTIONS. LATER THE SAME DAY I TOOK THE VEHICLE TO MY LOCAL KIA DEALERSHIP. ACCORDING TO THE SERVICEMAN, A COMPREHENSIVE ANALYSIS WAS PERFORMED, HOWEVER THEY WERE UNABLE TO DUPLICATE THE ISSUE. *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE HEARD A VERY LOUD NOISE AND AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE SUN ROOF HAD EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND REPLACED THE SUN ROOF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 15,369. UPDATED 06/12/14 UPDATED 07/15/14 MA UPDATED 07/18/2014*JS

THIS HAS HAPPENED THREE TIMES NOW, AND JUST THE THIRD THIS PAST WEEKEND SO I AM FINALLY WRITING A COMPLAINT. MY KIA HAS A FAULTY MAP SENSOR, THE DEALER SAYS, AND WHEN IT GOES OUT (ABOUT EVERY 2 MONTHS) MY CAR COMPLETELY DIES ON ME; I HAVE NO ACCELERATION, BRAKES LOCK UP AND MY POWER STEERING IS GONE. THIS IS A VERY DANGEROUS SITUATION SINCE TWO OF THE THREE OCCURRENCES HAVE BEEN ON THE HIGHWAY. WHEN IT HAPPENS, I AM FORCED TO YANK THE STEERING WHEEL TO A SHOULDER AND LET THE CAR COME TO A STOP. SOMETIMES IT RESTARTS, SOMETIMES IT DOES NOT. IN ALL THREE INSTANCES, MY CAR HAS HAD TO BE TOWED. THIS IS VERY DANGEROUS FOR NOT ONLY ME BY ANYONE IN THE CAR WITH ME AS WELL AS ANY OTHER KIA DRIVER'S OUT THERE. I HAVE FILED MY COMPLAINT WITH KIA CONSUMER AFFAIRS BUT THEY DO NOT OFFER A REPLACEMENT, JUST MONEY. WHILE I APPRECIATE THE OFFER, MONEY DOES NOT DO ANYTHING FOR MY CONFIDENCE IN DRIVING THE CAR. IT IS A BRAND NEW CAR, JUST ONE YEAR OLD. I FEAR FOR MY LIFE EACH TIME I DRIVE MY CAR BUT I HAVE NO OTHER OPTION, I DRIVE A LOT FOR WORK. ALL I AM SEEKING IS A REPLACEMENT CAR, I LOVE THE CAR AND ALL IT OFFERS BUT IT DOES NOT PERFORM WELL AT ALL AND I AM VERY FEARFUL OF THIS. PLEASE HELP IF YOU CAN OR IF YOU HAVE HAD SIMILAR ISSUES. *TR

I WAS EXITING TO TURN RIGHT ONTO THE STREET WHEN I LOOKED DOWN FOR A FEW SECONDS AND HIT THE MEDIAN HEAD ON. THERE WAS A BIG TERRA-COTTA POT WITH A TREE PLANTED IN IT THAT I HIT HARD. IT RIPPED THE FRONT BOTTOM PART OF MY CAR OFF AND BROKE MY TRANSAXLE. IT WOULDN'T DRIVE ANYMORE AND IT TOTALED MY CAR. NONE OF THE AIRBAGS EVER CAME OUT EVEN WHEN I HIT HEAD ON. I HAD TO GO TO THE HOSPITAL FOR A CSCAN. I ENDED UP WITH A CONCUSSION FOR ALMOST THREE MONTHS AND STILL HAVE A KNOT ON MY HEAD. I WAS ALSO WEARING MY SEAT BELT. *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE VEHICLE SWAYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 53,000.

DRIVING ON HIGHWAY AT ABOUT 75 MPH WITH OUT WARNING THE CAR ABRUPTLY SWERVED TO THE LEFT INTO THE OTHER LANE TOWARDS THE MIDDLE CONCRETE BARRIER. WAS ABLE TO GAIN CONTROL WITHOUT HITTING BARRIER. RETURNED TO DEALER TOLD THEM ABOUT THE ISSUE AND THAT WE DID NOT WANT THE CAR ANYMORE DUE TO IT BEING A DEATH TRAP. THEY COULD NOT REENACT THE SITUATION SO THEREFORE THERE WAS NOTHING WRONG WITH THE CAR. TOLD THEM THIS CAR NEEDED TO BE DISSECTED TO FIND OUT WHAT HAPPENED BEFORE SOMEONE DIES. THEY CLAIMED THEY CONTACTED KIA AND WAS TOLD TO CALL 800-333-4KIA NUMBER THEY HAD NOT RECORD OF THIS ISSUE. WE NO LONGER OWN THE CAR AND ACCORDING TO KIA WE NO LONGER HAVE A SAY IN THIS VEHICLE. *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 8000.

THERE IS A REAL PROBLEM WITH THE HANDLING OF THIS VEHICLE WHEN IT IS WINDY. IT IS A STRUGGLE TO KEEP IT ON THE ROAD AT ANY SPEED ABOVE 30MPH. I'M HAVING TO AVOID CERTAIN ROADS AND BRIDGES (I.E. TAMPA BAY'S SUNSHINE SKYWAY) DUE TO THE FAULTY AND INCONSISTENT RESPONSE OF THE STEERING WHEN DRIVING IN EVEN THE SLIGHTEST WIND. GOD FORBID THAT A SUDDEN GUST COME ALONG!! I, TOO, HAVE SPOKEN WITH THE DEALERSHIP. THEIR RESPONSE IS THAT THIS IS A COMMON COMPLAINT, BUT THEY DON'T HAVE A SOLUTION. THINKING THAT THIS ISSUE SHOULD BE ADDRESSED AT THE CORPORATE LEVEL!! AND SOON!! *TR

DEAR NEXEN & SOUTHWEST KIA 39650 LYNDON B. JOHNSON FWY, DALLAS, TX. 75237 (972) 283-9797: I AM REACHING OUT TO YOUR COMPANY IN HOPES OF GAINING RESOLUTION ON A RECENT SAFETY ISSUE I EXPERIENCED WITH YOUR TIRES. ON JUNE 28TH 2013 I PURCHASED A MOTOR VEHICLE FROM YOUR DEALERSHIP VIN# [XXX], KIA SUV. UNFORTUNATELY, THE VEHICLE HAS NOT BEEN SATISFACTORY BECAUSE ON 3/14/14 I WAS DRIVING IN TO WORK TRAVELING AT ABOUT 70 MPH ON THE HIGHWAY AND THE REAR TIRE ON THE SUV COMPLETELY CAME APART TO MY DISMAY, LEAVING ME DRIVING ON THREE GOOD TIRES AND A BARE RIM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CAR SOMETIMES WILL NOT START WHEN BRAKE PEDAL IS PRESSED & ING SWITCH IS PRESSED ??? *TR

DURING THE FIRST INCLEMENT WEATHER I ENDURED WITH THIS CAR (LATE NOV/EARLY DEC 2013) THERE WAS SOME SNOW AND ICE. I CAME TO A STOP THEN PULLED OUT TO TURN RIGHT. THE NEAREST TRAFFIC WAS 2 BLOCKS AWAY. AS I TRIED TO TURN, MY CAR STOPPED THEN STARTED, STOPPED, STARTED. THE TRAFFIC WAS HEADED DIRECTLY FOR ME AND BLARING THEIR HORNS. SUDDENLY, MY CAR LURCHED FORWARD AND WENT ON ITS WAY. I EXPERIENCED THIS AGAIN SEVERAL TIMES THE SAME DAY AND MANY MORE TIMES SINCE THEN DURING THE COURSE OF THIS WINTER. IT HAS HAPPENED ON INTERSTATES, GOING UP HILLS, MAKING TURNS AND DRIVING SLOWLY ON SLIPPERY STREETS. I WENT TO THE DEALER WHO TOLD ME IT WAS SUPPOSED TO DO THIS; IT WAS A SAFETY FEATURE. *TR

I AGREE WITH THE MAY 24, 2013 - SCOTTSDALE, AZ OVERVIEW REGARDING WIND. THE CAR IS EASILY AFFECTED AND MOVES IN THE WIND AND IS A CHALLENGE TO STAY STRAIGHT IN THE LANE. I FEEL LIKE OTHER DRIVERS MUST THINK I AM A DRUNK DRIVER. THE CAR DOES NOT REALLY DRIFT BUT THE STEERING IS SLUGGISH WITH PLAY AND DEAD SPOTS/HARDER TO MAKE FIRST PART OF A TURN, (ALMOST LIKE STEERING STICKS). ALSO AS SOMEONE ELSE SAID, THE STEERING IS A CHALLENGE ON THE HIGHWAY AT HIGHER SPEEDS AND IS HARD TO MAINTAIN IN THE LANE.... MAY ALSO BE A SUSPENSION PROBLEM. IT IS EASY TO LOSE CONTROL AT HIGH SPEEDS IF THE ROADWAY IS NOT PERFECT. CONSTANTLY FIGHTING THE LOOSE STEERING TO THE POINT WHERE AGAIN, IT LOOKS LIKE I AM A DRUNK DRIVER. INCREASING THE AIR IN THE TIRES WAS OF NO HELP TOWARD THE STEERING STABILITY. I SPOKE TO THE LOCAL KIA DEALER SERVICE MANAGER (FEBRUARY 2012), AND HE NOTED THAT THE CONDITIONS SOUNDED TYPICAL OF WHAT HE HAS HEARD WITH THE NEWER MODEL OPTIMAS WHICH HAVE THE ELECTRONIC STEERING. HE WAS GOING TO CHECK WITH KIA FOR THEIR THOUGHTS. NO RESPONSE YET. WHAT EVER HAPPENED TO THE GOOD OLD TIGHT, RACK AND PINION STEERING? ENOUGH OF THIS MUSHY STEERING, THIS IS SUPPOSED TO BE A SPORTY CAR... AM I FINDING OUT THAT IT IS JUST GOOD LOOKS? I HAVE OWNED AND DRIVEN SIMILAR PRICED CHRYSLER AND FORD PRODUCTS PRIOR TO THIS AND NEVER UNCOMFORTABLE WITH THE STEERING. *TR

I WAS ON MY WAY HOME ONE EVENING FROM WORK. THERE WAS NO OTHER VEHICLES IN FRONT OF ME BUT SEVERAL BEHIND ME. I HAD JUST STOPPED AT A STOP LIGHT AND HAD JUST STARTED TO SPEED UP AND THERE WAS A 'BIG BOOM/EXPLOSION', I HAD SERIOUSLY THOUGHT IT WAS A GUN SHOT. THEN REALIZED IT WAS MY SUNROOF. I PULLED OVER TO EXAMINE THE SUNROOF AND COUNTED MY BLESSINGS THE SUN VISOR COVERING WAS CLOSED, OTHERWISE COULD HAVE BEEN SO MUCH MORE SERIOUS. I COULD TELL BY THE WAY THE GLASS WAS PUSHED UPWARD THAT NOTHING HAD HIT IT. BUT IT WAS SHATTERED IN MANY, MANY PIECES. I DROVE THE CAR TO THE DEALERSHIP IMMEDIATELY AND LEFT IT IN THEIR HANDS. IT TOOK OVER TWO WEEKS TO GET IT BACK (BECAUSE I WAS TOLD IT WAS UNDER INVESTIGATION). I JUST HOPE THEY FIND OUT WHY THIS IS HAPPENING IN THESE KIA'S AND GET IT RESOLVED BEFORE SOMEONE GETS SEVERELY INJURED OR CAUSES INJURY TO SOMEONE ELSE BECAUSE OF THE FRIGHT IT CAN CAUSE AND CAUSE A SERIOUS ACCIDENT. *TR

THE SUNROOF ON MY 2013 KIA OPTIMA EXPLODED OUT WARDS RAINING BROKEN GLASS DOWN ON MY HEARD. THE CAR WAS NOT STRUCK BY ANY OBJECT AND NO CARS WERE AHEAD OF ME ON THE ROAD. THERE WAS A SLIGHT CREAKING NOISE AND THEN A VIOLENT EXPLOSION LEAVING AN UP TURNED CRATER IN THE GLASS ROOF. THE CAR IS CURRENTLY AT THE DEALER AND THEY DENY ANY KNOWLEDGE OF PROBLEMS WITH ANY SUNROOFS DISPUTE THE RECALL ON SIMILAR ROOFS ON OTHER KIA AND HYUNDAI MODELS. *TR

I WAS DRIVING DOWN THE FREEWAY ABOUT 7:30AM ON MY WAY TO WORK, BEAUTIFUL DAY PROBABLY ABOUT 60 DEGREES AT THE TIME. MY SUNROOF LITERALLY EXPLODED. IT SOUNDED LIKE A GUNSHOT BLAST. IT SCARED THE HECK OUT OF ME, I AM LUCKY I DIDN'T GET INTO AN ACCIDENT. NOTHING HIT MY CAR THAT IS WHY I THOUGHT THIS WAS REALLY STRANGE. I DROPPED MY CAR OFF AT THE DEALER AND OF COURSE THEY SAY THEY HAVE NEVER SEEN THIS BEFORE. I WENT ON LINE AND WHAT DO I FINE? THIS HAS HAPPENED QUIT A BIT. I AM NOW WAITING ON KIA'S ENGINEERS TO LET ME KNOW IF KIA IS GOING TO TAKE CARE OF THE DAMAGES. MY CAR ISN'T EVEN A YEAR OLD. I AM AFRAID TO DRIVE MY VEHICLE NOW, WHAT IF THIS HAPPENS AGAIN? I NEED SOME HELP IN GETTING THIS DANGEROUS ISSUE RESOLVED. *TR

MY KIA GETS STUCK IN A FEW INCHES OF SNOW OR ANY ICE. SLIDES EASILY IN RAIN OR ICY OR COLD WEATHER. I LIVE IN THE MIDWEST. I HAVE BEEN PUSHED BY STRANGERS, COUNTLESS TIMES, TRYING TO GET ME OUT OF SUBDIVISIONS BECAUSE THIS CAR WILL NOT MOVE. I HAD TO CALL A TOW TRUCK AND HE MENTIONED HE HAD TO TOW 3 OF THESE SAME FANCY VEHICLES THAT WERE STUCK IN A SMALL AMOUNT OF SNOW. I AM UNABLE TO PARK IN MY GARAGE BECAUSE THE CAR IS NOT DEPENDABLE IF ANY SNOW OR ICE IS ON THE DRIVEWAY. I DRIVE FOR A LIVING AND I HAVE BEEN STUCK IN PATIENT'S DRIVEWAYS. THEY LAUGH AND SAY THE OTHER NURSES DO NOT HAVE ANY PROBLEMS WITH THEIR CARS. THIS IS HUMILIATING. THIS CAR COSTS ALMOST 40,000. IT SHOULD BE DEPENDABLE INSTEAD IT IS UNRELIABLE AND DANGEROUS: OTHER CARS MAY RUN INTO ME WHEN MY CAR STARTS SLIDING BACKWARDS ON THE STREETS. I HAVE LITERALLY BEEN STUCK IN THE MIDDLE OF THE ROAD. I HAVE HAD TO CALL IN SICK SEVERAL TIMES BECAUSE MY CAR WILL NOT BACK OUT A FEW FEET FROM MY DRIVEWAY IF THERE IS 3 INCHES OR MORE OF SNOW ON THE GROUND. ALSO THE ENGINE WHINES ALOT. IT SEEMS TO LAG IN SHIFTING AND THE RPM GOES UP TO ALMOST 4 BEFORE IT WILL SHIFT INTO 4TH GEAR. I AM AFRAID THE ENGINE WILL EXPLODE OR BLOW UP. *TR

STEERING WHEEL STAYS STRAIGHT BUT CAR WANDERS FROM LEFT TO RIGHT IN LANE. THIS IS A COMMON PROBLEM. *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE AT STOP, THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE SURGED AS THE ENGINE RPM'S INCREASED WITHOUT WARNING. THE CONTACT MENTIONED THE BRAKES WERE ENGAGED AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 19,000. UPDATED 3/14/14*CN

DRIVING ALONG ON A MAIN ROAD, BUT NOT A HIGHWAY, AT ABOUT 45 MPH. ALL OF A SUDDEN I HEARD A MASSIVE EXPLOSION. MY SUNROOF HAD EXPLODED. NOTHING HIT ME, IT WAS JUST RANDOM. THANK GOD IT WAS CLOSED OR THE GLASS WOULD HAVE SHATTERED ALL OVER ME. AND NOW THE DEALERSHIP IS SAYING THAT IT'S NOT COVERED AND WAS MY FAULT! THE CAR IS 4 MONTHS OLD. *TR

RECENTLY I LEASED A KIA OPTIMA SX, AFTER 1 WEEK NOTICED THE STEERING WOULD DRIFT FROM SIDE TO SIDE IN LANE WHILE STEERING WHEEL KEPT STRAIGHT AT CENTER POSITION. WHEN CORRECTING "DRIFT" STEERING OVER COMPENSATES FOR CORRECTION AND SWAYS VEHICLE OTHER WAY. HAVE HAD CAR IN FOR SERVICE 2 TIMES IN 2600 MILES FOR THIS ISSUE. FIRST TIME THEY RESET ALIGNMENT, THE 2ND SERVICE DEPT. SAYS EVERYTHING IS WITHIN KIA SPECS AND THERE IS NOTHING MORE THEY CAN DO. CAR STILL "DRIFTS"WHILE ON ROAD MOST NOTICEABLY ABOVE 50-60 MPH WHILE ON EXPRESSWAY, WHILE SOMEWHAT PRESENT CAR ACTS MORE NORMALLY ON STREET SPEEDS UNDER 45 MPH. I HAVE DRIVEN MANY VEHICLES WITH ELECTRIC STEERING AND THIS IS THE ONLY VEHICLE THAT I HAVE HAD PROBLEMS GETTING TO TRACK STRAIGHT. REALLY DISAPPOINTED IN AN OTHERWISE VERY NICE VEHICLE. I WOULD REALLY LIKE TO HAVE MY VEHICLE PERFORM AS IT SHOULD AND TRACK PROPERLY WHILE BEING OPERATED. I FEEL THIS IS A LARGE SAFETY CONCERN ESPECIALLY WHILE DRIVING ON SNOW AS IT CAUSES THE VEHICLE TO WANT TO TRAVEL INTO OTHER LANES OF TRAFFIC WHILE DRIVING. *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE TRACTION CONTROL SYSTEM WOULD ERRONEOUSLY ENGAGE CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE WAS RECURRING OVER A SIX MONTH PERIOD. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE VEHICLE SWAYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 800.

WHEN TRAVELING AT SPEEDS ABOVE 45 MPH THE CARS STEERING WHEEL STICKS AT CENTER. SIMULTANEOUSLY THE CAR WONDERS DRASTICALLY ON THE ROAD - TO CORRECT YOU TRY TO STEER THE STEERING WHEEL, BUT WITH THE STICKING IN THE CENTER YOUR CORRECTIONS CAUSE DRASTIC "BACK AND FORTH". HAVE TAKEN THE CAR IN 3 TIMES. ALL I AM TOLD IS IT IS THE ALIGNMENT. NOTHING IS FIXED. *TR

2013 KIA OPTIMA. HAVE THE SAME ISSUES WITH THE STEERING, HAS BEEN GOING ON SINCE I BOUGHT IT. I DRIVE FOR A LIVING AND FIGHTING THIS PROBLEM IS REALLY GETTING STRESSFUL. I WOULD SUGGEST KIA LOOK INTO THIS ISSUE BEFORE A MAJOR INCIDENT OCCURS DUE TO A FAILURE. *TR

CAR SWAYS BACK AND FORTH. HARD TO KEEP ON THE ROAD. TOOK IT TO THE DEALER THEY ADJUSTED THE STEERING FROM SPORT TO STANDARD. GAVE IT A TRY AND IT STILL CONTINUED TO HANDLE TERRIBLE. TOOK IT BACK TO THE DEALER AGAIN AND LEFT IT FOR A FEW DAYS. THEY KEEP TELLING ME THAT THE CAR IS ACTING NORMAL AND THAT THERE IS NOTHING WRONG WITH IT. THE SERVICE MANAGER MADE A COMMENT THAT 5 GALLONS OF GAS AND A MATCH WOULD FIX THE PROBLEM, THEN SAID HE WAS KIDDING. I DIDN'T FIND IT FUNNY BECAUSE IT ONLY A MATTER OF TIME BEFORE THIS CAR KILLS ME OR SOMEONE ELSE. I HATE THE CAR AND FEAR DRIVING IT. I'VE ONLY HAD IT 7MONTHS AND IT HAS ABOUT 5,500 MILES ON IT. CAR STILL DOES IT AND I'M EXHAUSTED FROM TRYING TO KEEP IT ON THE ROAD. *TR

ON STRAIGHT A WAYS THE CAR WANDERS (PULLS) FROM SIDE TO SIDE AND WE HAVE TO CONTINUALLY TURN THE STEERING WHEEL BACK AND FORTH TO STRAIGHTEN THE CAR OUT. THE CAR WILL NOT TRACK STRAIGHT. WE HAVE TO CONTINUALLY CORRECT THE STEERING. BECAUSE WE TRAVEL ON A LOT OF 2 LANE ROADS WE ARE ALREADY CONSIDERING TRADING THE CAR BECAUSE OF SAFETY CONCERNS.

VEHICLE WILL NOT TRACK STRAIGHT. VEHICLE WONDERS LEFT AND RIGHT AT SPEEDS OF 40 MPH OR HIGHER. HAS BEEN DOING THIS SINCE I PURCHASED IT. *TR

VEHICLE'S STEERING WILL NOT STAY ON CENTER. PULLS PRIMARILY TO THE LEFT, MANY TIMES PULLING ME INTO THE OPPOSITE LANE OF TRAFFIC. VERY DANGEROUS. IT'S ALSO PHYSICALLY EXHAUSTING ON MY ARMS CONSTANTLY HAVING TO REDIRECT THE STEERING TO CENTER AND ATTEMPT (UNSUCCESSFULLY) TO KEEP IT THERE. AS SOON AS THE CAR IS REDIRECTED FROM VEERING TO THE LEFT, IT THEN OVERSTEERS AND VEERS TO THE RIGHT. THERE IS NO CENTERING THIS VEHICLES STEERING. I'VE ALREADY TAKEN THE CAR IN FOR SERVICE ONCE FOR THIS ISSUE AND IT WASN'T CORRECTED. I CALLED KIA SERVICE DEPARTMENT AND TOLD THE MANAGER THAT I AM AWARE OF THE MANY DOZEN COMPLAINTS OF THIS SAME ISSUE WITH THE KIA OPTIMA AND THAT I WANT IT CORRECTED. HE THEN SAID HE WAS NOT AWARE OF THIS "ISSUE" AND TOLD ME HE WOULD LOOK INTO IT AND GET BACK TO ME. THERE WAS NO FOLLOW UP FROM HIM. *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, A NOISE WAS EMITTED FROM THE DRIVER'S SIDE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE NOISE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20. UPDATED 09-18-13 *BF UPDATED 09/27/2013 *JS

STEERING WHEEL DOES NOT SEEM TO REACT WELL WITH TURNING OF THE VEHICLE. PARKING THE VEHICLE IS UNEVEN AND NOT ALIGNED TO THE CENTER OF PARKING STALLS. STEERING WHEEL IS LOOSE AS IF STEERING A BOAT ON A WATERWAY. *TR

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM FAILED AND WOULD NOT BLOW COLD AIR. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THEY WERE AWARE OF THE FAILURE BUT THEY HAD NOT DETERMINED A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 11,000.

I RECENTLY PURCHASED A NEW KIA OPTIMA AND I AM HAVING THE SAME ISSUES OTHERS ARE COMPLAINING ABOUT WITH THE CAR NOT TRACKING PROPERLY BY EITHER VEERING TO THE LEFT OR TO THE RIGHT CONSTANTLY. IN MY CASE, I NOTICE IT IN CITY AND HIGHWAY DRIVING. I BROUGHT IT TO THE DEALER, AND THEY FOUND NOTHING WRONG, BUT AFTER A LONG DEBATE, THEY ALIGNED THE VEHICLE FINDING IT TO BE OFF ALIGNMENT SLIGHTLY. I NOTICED NO SIGNIFICANT CHANGE IN THE PROBLEM, SO I CHANGED THE TIRES SINCE THEY INSTALL VERY POOR QUALITY OEM TIRES. NOT MUCH BETTER AS FAR AS STEERING, BUT WAY BETTER WET/DRY ROAD TRACTION. I WILL BE GETTING ANOTHER ALIGNMENT FROM AN INDEPENDENT SHOP, BUT I FEEL THERE IS A GREATER ISSUE WITH THE STEERING COMPONENTS, AND BASED ON ALL THE COMPLAINTS, KIA NEEDS TO INVESTIGATE THIS ISSUE AND COME UP WITH A FIX A.S.A.P BEFORE SOMEONE GETS HURT. I'M STUCK WITH THIS CAR FOR 35 MORE MONTHS, HOPEFULLY, THEY'LL COME UP WITH SOMETHING SOON. *TR