5UXTY5C05LLE579072020 BMW X3xDrive30i

The contact owns a 2020 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part to do the recall repair was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 BMW X3. The contact stated that upon starting the vehicle, there was an abnormal thumping sound coming from the vehicle. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer, and the contact was informed to leave the vehicle at the dealer overnight. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 60,000.

I am submitting a formal safety complaint regarding a defect in my 2020 BMW X3 that has resulted in the failure of a critical emergency safety system. The vehicle displayed an error message indicating an “Emergency Call System Malfunction.” I brought the vehicle to BMW of Murrieta on March 30, 2026, for diagnosis and repair. Upon inspection, the service center determined that the Telematic Control Unit (TCU) had sustained water damage. This damage was attributed to water intrusion originating from the vehicle’s shark fin antenna. This is a known issue documented by BMW in internal Service Information Bulletin SIB 65 12 22 (dated October 5, 2022). Despite acknowledgment of this known defect, BMW declined to cover the repair costs for both the antenna-related water intrusion and the resulting damage to the TCU. This failure presents a significant safety hazard. The emergency call system is designed to automatically notify emergency services in the event of a collision. With this system inoperable, occupants may be unable to receive timely emergency assistance, increasing the risk of serious injury or death. Given that BMW is aware of this defect and its potential to disable a critical safety feature, I believe this issue warrants further investigation and should be considered for a mandatory safety recall.

This recall was in September 2025, and for a starter issue that could cause a fire. Despite the urgency of this recall, it's now six months later, and I am still getting a response from BMW "Remedy Not available". So, in the meantime BMW advises to keep the car outside in the hot Florida sun so it doesn't burn the house down. This is a totally unacceptable situation, and I would appreciate the NHTSA following up with BMW regarding why the delay. It appears to me that BMW is dragging their feet on correcting this serious issue.

We had an oil pump failure that was because the part was plastic, not metal.

I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating oil pressure. Field failures are increasingly being reported in which this internal component fractures, resulting in sudden loss or instability of engine oil pressure. The failure frequently occurs during cold-start operation in low ambient temperatures. When the component fails, oil pressure regulation becomes erratic or is lost entirely. In many cases, drivers receive little or no actionable warning prior to engine damage or vehicle disablement. Reported precursor symptoms include inability to electronically measure engine oil level, abnormal oil pressure behavior, or sudden drivetrain malfunction warnings. Failures may rapidly progress to engine shutdown or severe mechanical damage caused by oil starvation. Loss of lubrication can cause the vehicle to become disabled without warning while driving or shortly after startup. This creates a safety hazard, particularly when vehicles become immobilized in active traffic or during winter conditions the cold is when they fail the most, where occupants may be exposed to freezing temperatures while awaiting assistance. Replacement of the oil pump requires extensive disassembly of the vehicle and repairs commonly exceed $6,000–$8,000 for just the pump, assuming the motor is unharmed. Owners are currently unable to determine whether their vehicles contain the original thermoplastic oil pump design or a later revised version utilizing metal internal components, as VIN-based parts information now identifies updated components in the car even when no replacement has occurred and the old components are actually in the car. Also, BMW has actively removed the plastic part number out of all dealer networks as well. They are aware.

The contact owns a 2020 BMW X3. The contact stated that while her son was using the rear passenger's side seat belt, the contact became aware that the seat belt was fraying. The vehicle was taken to the dealer and was provided an estimate for the seat belt replacement. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.

Component Failed: Engine starter relay and starter motor assembly. The vehicle stalled in traffic and ignited upon a restart attempt. The vehicle is a total loss, currently held by [Insurance Co] at [Location/Lot #], and is available for inspection. Safety Risk: The driver’s life was at immediate risk. The vehicle stalled in active traffic, creating a collision hazard, followed by a rapid, uncontrollable engine fire. The driver suffered smoke inhalation and severe trauma while escaping. A delayed exit would have been fatal. Confirmed by Dealer: The failure mirrors the defect pattern in Recall 25V-636 (Starter Relay Corrosion). While the fire prevents reproduction, the vehicle had a consistent service history with no prior electrical issues. Inspected By: The vehicle was inspected by [Insurance Co] and declared a total loss. [Optional: The Fire Dept. responded under Report #[Number]]. BMW was formally notified via demand letter on [Date]. Warning Lamps/Symptoms: No prior warnings. The failure was acute. A "Drivetrain Malfunction" message appeared seconds before the stall. Smoke and flames appeared immediately upon the attempted restart.

I am reporting a driver safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine in model years 2019–2021. These engines use a variable-displacement oil pump containing an internal thermoplastic adjusting component that regulates oil pressure. Field failures show this component can fracture, causing sudden loss or instability of engine oil pressure. Failures most commonly occur during cold starts in low temperatures, it can occur at any time or temperature. When the part breaks, oil pressure becomes erratic or is lost entirely. Drivers often receive little or no actionable warning before the vehicle shuts down or suffers severe engine damage. Precursor symptoms may include inability to measure engine oil level electronically, abnormal oil pressure behavior, or sudden drivetrain malfunction alerts. In many cases, the condition rapidly progresses to engine stall or mechanical failure due to oil starvation. Loss of lubrication can disable the vehicle without warning while driving or shortly after startup. This creates a serious safety hazard, especially if the vehicle stalls in active traffic. The risk is heightened in winter conditions—when failures occur most often—because occupants may be stranded in freezing temperatures while awaiting assistance. Repair requires major disassembly, and oil pump replacement alone commonly exceeds $6,000–$8,000, excluding additional engine damage Owners cannot reliably determine whether their vehicles contain the original thermoplastic oil pump design or a later revised version with metal internal components. VIN-based parts systems now default to the updated design even if no replacement has occurred, and the original plastic component part number has reportedly been removed from dealer networks. This lack of transparency prevents owners from assessing their risk. I believe this represents a known manufacturer defect with direct driver safety implications that warrants formal investigation

I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating oil pressure. Field failures are increasingly being reported in which this internal component fractures, resulting in sudden loss or instability of engine oil pressure. The failure frequently occurs during cold-start operation in low ambient temperatures. When the component fails, oil pressure regulation becomes erratic or is lost entirely. In many cases, drivers receive little or no actionable warning prior to engine damage or vehicle disablement. Reported precursor symptoms include inability to electronically measure engine oil level, abnormal oil pressure behavior, or sudden drivetrain malfunction warnings. Failures may rapidly progress to engine shutdown or severe mechanical damage caused by oil starvation. Loss of lubrication can cause the vehicle to become disabled without warning while driving or shortly after startup. This creates a safety hazard, particularly when vehicles become immobilized in active traffic or during winter conditions where occupants may be exposed to freezing temperatures while awaiting assistance. Replacement of the oil pump requires extensive disassembly of the vehicle and repairs commonly exceed $6,000–$8,000 when engine damage occurs. Owners are currently unable to determine whether their vehicles contain the original thermoplastic oil pump design or a later revised version utilizing metal internal components, as VIN-based parts information now identifies updated components even when no replacement has occurred. Failures have been reported across multiple production years, and affected vehicle population boundaries remain unclear.

Oil pump failures have been reported across multiple production years, and affected vehicle population boundaries remain unclear. Because this condition can result in sudden vehicle disablement without adequate warning especially in the cold, I believe this issue warrants investigation as a potential safety-related defect. Loss of lubrication can cause the vehicle to become disabled without warning while driving or shortly after startup. This creates a safety hazard, particularly when vehicles become immobilized in active traffic or during winter conditions the cold is when they fail the most, where occupants may be exposed to freezing temperatures while awaiting assistance.

I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating oil pressure. Field failures are increasingly being reported in which this internal component fractures, resulting in sudden loss or instability of engine oil pressure. The failure frequently occurs during cold-start operation in low ambient temperatures. When the component fails, oil pressure regulation becomes erratic or is lost entirely. In many cases, drivers receive little or no actionable warning prior to engine damage or vehicle disablement. Reported precursor symptoms include inability to electronically measure engine oil level, abnormal oil pressure behavior, or sudden drivetrain malfunction warnings. Failures may rapidly progress to engine shutdown or severe mechanical damage caused by oil starvation. Loss of lubrication can cause the vehicle to become disabled without warning while driving or shortly after startup. This creates a safety hazard, particularly when vehicles become immobilized in active traffic or during winter conditions the cold is when they fail the most, where occupants may be exposed to freezing temperatures while awaiting assistance. Replacement of the oil pump requires extensive disassembly of the vehicle and repairs commonly exceed $6,000–$8,000 for just the pump, assuming the motor is unharmed. Owners are currently unable to determine whether their vehicles contain the original thermoplastic oil pump design or a later revised version utilizing metal internal components, as VIN-based parts information now identifies updated components in the car even when no replacement has occurred and the old components are actually in the car. Also, BMW has actively removed the plastic part number out of all dealer networks as well. A recall should happen

The contact owns a 2020 BMW X3. The contact stated that several attempts were needed while cold-starting the vehicle. The contact stated that prior to receiving notification of NHTSA Campaign Number: 25V636000 (Electrical System); the battery was replaced; however, the vehicle was still difficult to start. The local dealer was contacted, and the contact was informed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 51,000.

The contact owns a 2020 BMW X3. The contact stated that while driving approximately 45 MPH, the vehicle began to shake with the message, "Pull Over Engine Oil Pressure Low Pull Over Stop Driving to Avoid Engine Failure". The contact immediately pulled over to the side of the road, inspected the vehicle, and became aware there was no issue with the oil. The vehicle was towed to a certified mechanic, who diagnosed the vehicle and determined that the oil pump was defective due to the oil pump being manufactured with plastic. The mechanic confirmed it was a known issue, and the oil pumps were changed to a metal material to avoid the failure. The dealer was contacted, and the new metal pump part, PN: 11418646454, was ordered. The vehicle was scheduled to be repaired. The manufacturer was informed of the failure and informed the contact that the vehicle was purchased at a dealer not associated with BMW, and the cost of the repair would not be covered. The failure mileage was approximately 60,000.

70-80k mileage the oil filter housing gushed coolant fluid. Replacement at dealership quoted at $4,000. Dealership indicated they replace part with current part and do not upgrade to an all aluminum to prevent future problems. Employee also stated they are seeing more of these issues of late. The housing has plastic components that fail easily. There was a 2020 bulletin warning of similar failures for this type of engine and vehicle but BMW has not issued a recall. If this draining of coolant is not detected early enough, the engine could overheat and fail, creating a traffic hazard and safety concern to passengers. Local certified mechanics quoted $2,500 for replacement using an aluminum part. These two quotes were from different mechanics and were based on phone conversation, so additional charges may have applied once they began work.they both opined if part is not replaced with aluminum, the part will fail again prematurely. There is a recently filed class action lawsuit in New Jersey.

There is an open recall(NHTSA Recall Number25V636) for my vehicle since September 2025 and there is still no remedy available from the manufacturer (BMW). I am told by the dealer that they won't have the part for next several months. This is unacceptable as I need to get the urgent safety recall fixed as soon as possible.

My 2020 BMW X3 (VIN: [XXX] ) is subject to NHTSA Recall 25V636 (urgent fire risk when parked). The remedy is not yet available for my VIN, and my dealer has only given verbal assurances with no written confirmation of repair availability. I am unable to safely park the vehicle per recall instructions. I request NHTSA assistance to ensure BMW provides a loaner, rental, or other mitigation until the recall repair can be completed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The lower radiator blinds/air flaps are not working. I have a check engine light on and the dealership is stating that is what is wrong. This is a known issue with BMW vehicles and has been a recall with other BMW models.

Announcing the recall in September 2025 and still no remedy available 4 months later is unacceptable. My car is at risk of catching fire randomly even if it's parked with ignition off. I need a fix and I need BMW to pay for it.

The car has active air shutters on the grill/radiator, which are known to fail prematurely, causes overheating and emissions issues that trigger a check engine light. This was a know issue that BMW issued service bulletin and a 15 year, 150k mile warranty on the part/component up to 2019 model years. BMW did not resolve this malfunction in the same body style car in 2020, and the issue persists. BMW refuses to cover repairs on this issue that they have previously acknowledged and failed to fix, which effects the safety and drivability of the vehicle. There is a class of owners experiencing this issue who are not covered as a result of BMW failing to take accountability for the design failure in 2020+ model years. Estimated repair costs are $1,600 on average. Previous bulletin: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What component or system failed or malfunctioned, and is it available for inspection upon request? The variable displacement oil pump contains a plastic (Duoplex) internal adjusting ring/vane carrier that is known to become brittle and shatter. Status: While the pump has not yet suffered a total mechanical collapse, it is a documented inherent defect. The manufacturer (BMW) has already superseded this part (Original #11418646454 or ...453) with a reinforced metal version (Part #11419895359), admitting the original material was insufficient for the engine's lifespan. How was your safety or the safety of others put at risk? Risk: The failure mode is sudden and unpredictable. If the plastic ring shatters while driving, it can lead to an instantaneous loss of oil pressure, causing the engine to seize or stall at highway speeds. This creates an immediate risk of: Loss of power steering and braking assist in traffic. Potential rear-wheel lockup (in RWD/Manual configurations) leading to loss of vehicle control. Catastrophic engine failure in the middle of active traffic, requiring an emergency maneuver. Has the problem been reproduced or confirmed by a dealer or independent service center? Assessment: The existence of the defect is confirmed by BMW’s internal technical case PuMA Measure 65494813. Furthermore, the manufacturer released a software update (S18A-21-03-567) specifically to reduce oil pressure during cold starts to mitigate stress on this plastic component—a "band-aid" fix that acknowledges the hardware's fragility. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Assessment: Not yet, as the vehicle is being operated under the assumption of a known safety defect. However, independent mechanics and BMW master technicians across the industry have verified that early B58TU builds (2018–2020) almost universally contain the defective plastic-internals pump.

The contact owns a 2020 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, parts to do the recall repair were not yet available. The dealer was contacted; however, the parts were still not yet available. The manufacturer was not contacted. The contact had not experienced a failure.

Emergency call system - TCB module failure. A Telematics Control Box, is an embedded computer in my X3. It processes, and transmits data wirelessly. it is a hub for my car to connect services like GPS tracking, diagnostics, infotainment, emergency calls (e.g., eCall), and vehicle-to-everything (V2X) communication, enabling real-time monitoring for safety, efficiency, and fleet management. It connects the car to the internet for emergency services. If the TCB were working properly it would call 911 automatically. It has failed and now it will not call automatically if I get into an accident. The car had less than 50K miles and the dealer wanted to charge $2500 to fix. This should be a recall due to the safety issue. This isn't just a minor inconvenience; it's a critical safety feature failure, disabling automatic crash notification and location services. It has disabled all other msg and the error msg stays on continuously and I am unable to see any other msg that could appear.

The contact owns a 2020 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System). The local dealer was contacted on three occasions. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact had not experienced a failure.

Active protection reduced message Pretensioning of seatbelts not possible. I barely use the car and was not in any kind of accident.

Appears to be related to recall 25V636. Vehicle is 2020 BMW X3 M40i, equipped with same engine as the Supra (B58). Engine would not start with the push of the "start button". Pressing a second time would sometimes start, but as time went on the number of presses required to start took minutes to up to 30 minutes before engine would start. Had starter motor replaced October, 2025 and mechanic observed that starter motor was shorting out, similar to existing recall. However, my vehicle is not included in the recall.

The contact owns a 2020 BMW X3. The contact had received notification of NHTSA Campaign Number: 25V636000 (Electrical System). The local dealer was contacted who confirmed that parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was contacted who confirmed the recall status. The contact had not experienced a failure. VIN tool showed no open recall.

The contact owns a 2020 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the fire risk was a major concern. In addition, the contact stated that the temperature was 14 degrees below freezing the past weekend where the contact resided. The contact inquired about what might happen if the vehicle were parked on the street in the neighborhood. The manufacturer was contacted; however, the contact was informed that the parts were not yet available. The contact had not experienced a failure.

The contact owns a 2020 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 BMW X3. The contact stated that while driving at an undisclosed speed, the emergency sensor warning light illuminated, as well as the camera system, the Forward Collision Avoidance warning light, and the key proximity features malfunctioned. The contact stated that the shark fin cover was missing from the vehicle. The vehicle was taken to the dealer, where it was diagnosed, and determined that the backup battery and wiring harness were damaged due to water intrusion from the missing shark fin cover. The contact was informed that the backup battery, wiring harness, and shark fin cover need to be replaced; however, the vehicle remained unrepaired. The contact had contacted the insurance provider, and the insurance provider declined to cover the repairs under the comprehensive coverage, citing that the failure was a known issue with BMW vehicles. The manufacturer had not been notified of the failures. The failure mileage was 70,000.

The contact owns a 2020 BMW X3. The contact stated that the vehicle hesitated while starting. The contact then stated that while at a relative's home, the vehicle failed to start after multiple attempts, with white colored smoke coming from the vehicle. There was no warning light illuminated. The contact used a code reader and retrieved DTC: 216113, 21611A, 21A511, and 216115. Due to the failure, the vehicle remained at the relative's home. Upon investigation, the contact discovered NHTSA Campaign Number: 25V636000 (Electrical System); and linked it to the failure. The manufacturer and the dealer were notified of the failure and confirmed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 90,500.

So this just happened today - I was driving my 2020 BMW X3 on the freeway, cruising around 80 mph. No cars around me, no rocks, nothing hit the car… and suddenly, BANG! It sounded like a gunshot or small explosion. The sunroof shattered outward - completely blown out. Luckily, I had my interior sunshade closed, so all the glass shards were caught there instead of raining down on me. I pulled over immediately to check - there’s no sign of impact or debris. It just seems like the glass literally exploded on its own. Looks like BMWs have a defective sunroof coz there are thousands of reports on sunroofs exploding on various forums. The only reason I want to report this is because this is huge safety issue based on my experience when it happened and god forbid someone loses their life if they get all the glass into their eyes when their sunroof explodes while driving on freeway at this speed without any warning!

Beginning Oct 1, 2025. The cars drivetrain warning came on intermittently until mechanics correctly diagnosed the issue. Thermostat valve failed to shut off properly causing the car to overheat. This has been an issue and recall already, just did not include my vin. Now it has happened to me at the cost of 2K and under 45k miles. heat management module had to be replaced due to the danger of overheating and complete car shut down. I am turning this into BMW as well.

The sunroofs on BMWs are known to have issues with leaking, can be a distraction while driving in bad weather when conditions arent great to begin with. I have read where this is a constant problem and when brought to the dealership they are looking for upward of $2000 to repair for somethig that is a manufacturers defect.

The contact owned a 2020 BMW X3. The contact stated that while her husband was driving 10-15 MPH in a parking lot and attempting to make a turn, the brake pedal was depressed, but the pedal travelled down to the floor, and the vehicle failed to respond. Additionally, the steering wheel seized, and the accelerator pedal was depressed, but the pedal travelled down to the floorboard, and the vehicle failed to respond. The contact stated that the vehicle became inoperable, causing the front driver's side bumper and door of the vehicle to crash into the rear-end of an unoccupied parked vehicle, and then the front end of the vehicle crashed into the side of another occupied parked vehicle. All the air bags of the vehicle deployed. There were no injuries sustained. A police report was filed. The police report confirmed that the impacts occurred a few moments before the contact received failure notifications on the vehicle mobile app. The vehicle remained inoperable and was towed to Spitler's Collision, where it was deemed a total loss. The Chevrolet dealer where the vehicle was purchased was notified of the failure. The manufacturer was notified of the failure and sent engineers who inspected the vehicle at Spitler's Collision 8 months later. The manufacturer later informed the contact that the collisions occurred because the driver did not turn away from the other vehicles and did not depress the brake pedal as needed, which the contact stated was the description of the failure. No further assistance was provided. The manufacturer and the auto finance company deemed the vehicle a total loss. The failure mileage was 67,540.

The car suddenly braked without warning, and the road was clear and no interference.

Backup camera failure , missing rearview image when car gear is shifted to R, increasing the risk of crash and injury. When reversing the backup camera does not display any image/video feed on the screen, only the collision warning system is displayed.

The contact owns a 2020 BMW X3. The contact stated that while reversing, the back over prevention camera displayed a black screen. The contact became aware of NHTSA Campaign Number: 21V096000 (Back Over Prevention). The vehicle was taken to the dealer however, the vehicle was not diagnosed. The dealer confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 21,000.

The lower radiator blinds had to be replace and was causing the engineer light to come. I feel that this is a big problem with the BMW and should be cover under warranty.

The contact owns a 2020 BMW X3. The contact stated while driving 30 MPH, the message "Drivetrain Malfunction" was displayed. The vehicle was taken to the dealer where it was diagnosed that the heat management module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure but offered no assistance and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 29,400.

The contact owns a 2020 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

There is no remedy to fix the recall. This vehicle is a part of my income and I haven't been able to operate on any ride-share platforms. -rear cargo rails -BMW NA has declined my request to buy back my car. They don't provide loaners or alternative vehicles. -BMW NA ignored my request to speak with someone in regard to lost wages.

Vehicle began intermittently turning lights on and off while parked and driving. Upon dealer inspection, sunroof frame failed causing water to leak and corrode the VDP module which controls items like the headlights and suspension. Dealer did confirm, vehicle is being repaired at this moment. There were no warning lights about the headlight malfunction, noticed it while driving and while parked. There was a warning light regarding the suspension however it turned off next start and only came back on once more, again disappearing next start. Upon completion of repair, can provide parts inspection, receipts and video of the lighting issue while parked.

This recall was determined in July 2024. It's now November 7, 2024 and there is still not a fix for it.

The contact owns a 2020 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The accident happened at Noon on [XXX] at the Amazon Fresh/Post office parking lot’s far right exit lane facing [XXX] The address is [XXX] . We were leaving the parking lot and I stopped at the exit lane with 2 cars in front of us. After the first car exited, the second car, a black Ford Explorer, moved forward. I released the brake slightly but my foot was still on the brake pedal. At this moment, my car suddenly accelerated and quickly approached the Explorer. I immediately pressed the brake pedal hard but was unable to stop my car and hit the back of the Explorer. The Explorer was forced out in front of the stop sign but the driver was able to turn right to park at the roadside. With my foot still firmly on the brake pedal, my car kept on accelerating into [XXX] , crossing 5 lanes of traffic until we hit the roadside curb of westbound [XXX] . The car then swerved left and hit a roadside tree, turning sideways into [XXX] middle turn lane. During this entire time, I did not press the accelerator and the car was violently shaking and jerking right and left. As the car slowed down, I was able to steer the car to the right eastbound lane of [XXX] , next to the parking lot near Bank of America’s ATM sign. After I got out of the car, I noticed the front and right sides of the body and tires were damaged including crushing, dents, and significant scratching. The problem I believe is as follows: 1.Sudden Unintended Acceleration and Control Circuit Malfunction. 2.Airbags did not deploy even though we hit a car, curb and tree. 3.Onboard Data Recorder should have the information needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 BMW X3. The contact received notification of NHTSA Campaign Number: 24V534000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 BMW X3. The contact stated while the vehicle was parked, the message to “Drive Safely - See Nearest BMW Service Center” was displayed on the instrument panel. The vehicle was driven to a dealer to be diagnosed. The contact was informed that the wiring harness associated with the driver’s and passenger’s side knee air bags needed to be replaced; however, the part for the repair was not available. The contact researched online and became aware of Manufacturer Communications Number: B650122; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 20,243.

The differential mounting bolt will fail causing your differential to fall which breaks your driveshaft your transfer case and your exhaust system. This has been reported in well over 100 cars there is no warning light if driving at interstate speeds and this happens it could be catastrophic.

This is the message I get: "Driver restraint system malfunction. Passenger knee airbag rewired to control module . Carefully drive to the closest service center. Driver restraint system is reduced. Increased risk of injury in case of a collision. Continue wearing safety belt. Driver restraint system malfunction. " I went to Cavender BMW and was told the problem is with the Passenger knee airbag rewired to control module. The cost would be $1,400. I have 24,122 miles on the car. My salesman said that there have been quite a few of these problems. It seems there should be a recall if that is the case.

I have records of over 900 other consumers including myself that have been asking BMW to fix a potential deadly lighting malfunction that leaves you with no dash lighting or a whiteout. This problem effects all the dash and HVAC controls where you can't see any the dash and safety components. I've reached out to BMW and they refuse to acknowledge the problem and have asked me to stop.

I purchased the vehicle used on December 2, 2023. The vehicle randomly and intermittently exhibits a check engine light in normal driving conditions. The vehicle was inspected prior to sale, and engine oil was replaced prior to sale. The check engine light turns on and off sporadically but seems to turn on when the vehicle switches from electric to combustion engine.

This issue affects nearly ALL modern vehicles that support ONLY dark mode for backlit/light-imitting dashboard/infotainment screens. Back-lit, white text on a black background is very difficult to read for some people with certain medical conditions. For example, my wife has an intraocular lens implant. She can read road signs and physical 'white on black' text fine, but the LED backlit screen white text on a black screen causes the white lettering to glare and be blurry, making it difficult to read. I see this as a safety issue as she has to spend more time trying to read the dashboard and AC/Radio controls. Simple fix - require all auto manufacturers to include both a dark mode and a light mode for electronic displays. Currently the only ones I'm aware of who have a light mode display are Tesla and Hyundai.

Received warning on screen. “Driver restraint system malfunction carefully drive to the closest service center driver restraint system is reduced. Increased risk of injury in case of collision. Continue using safety belt.” I took the car in, and this was the diagnosis: “Driver restraint system malfunction. Passenger knee airbag rewired to control module” 24,122 miles on the car. $1400

The driver passenger restraint system light comes on which is a manufacturer defect that should be covered for the life of the vehicle (this is not a wear-and-tear) component. I called BMW and was told that the part is out of warranty. I would like an investigation of this part for all BMW X3 as the defect can result in fatalities.

1. Whenever I refill my tank the car will start knocking. It will be only for 1 or 2 sudden jerks. I have tried every grade and nearly all the brands of fuel but its still the same. Even I escalated the same issue when I had my car service done. But to no avail. It happens when I refuel the tank. Otherwise, no issue to my surprise. I Need to know if it’s a known issue? If yes then why no one reached out to me to provide solution for it? Its been years i have tried to escalate it but no resolution. 2. When i use turn signals (either left or right) it start skipping click sound. even when the engine is ON and even when auto engine start is switched off. It happens not all the times but occasionally. I also escalated it when i went for service but i was told if its not logged in system then nothing cant be done. For both issues i dont see any resolution. First issue is way too annoying as sometimes i loose power to engine.

Trying to come to a redlight stop at about 35mph. Brakes stopped working and engine started revving really high by itself while trying to stop. Almost slammed into the car in front. Could not reproduce the problem and have no idea what is going on. The car also has all the safety features to prevent hitting something but did not work. Luckily the car in front moved forward to avoid the collision. Turned car off and back on to try to reset the car.

Was driving the vehicle home and while driving I heard a loud pop and a thump. Had the vehicle towed home to see that the real differential bolt had sheared off the head!

The contact owns a 2020 BMW X3. The contact stated while driving 10-15 MPH, he heard an abnormal noise from the rear differential bolt. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.

When we closed the front driver seat of the car while the car was parked, the back moonroof glass exploded, meaning the glass shattered into a ton of little pieces. Those glass pieces fell all over the back seat. There was no external cause such as something falling on the glass, etc. This happened at the same time as when we closed the front driver door. There were no seen issues with the glass prior to it breaking such as cracks or otherwise, and we had just bought the car BMW certified 2 months prior. BMW has indicated they are not taking responsibility, as they "can't rule out external forces" (although there are clearly none) and told me to reach out to my insurance for coverage. Glass falling all over the back seat is clearly a safety issue.

The contact owns a 2020 BMW X3. The contact stated while accelerating from a stop, there was a loud, popping sound coming from the vehicle. There was no warning light illuminated. The contact inspected the vehicle and discovered that the upper rear differential mounting bolt head had sheared off. The contact took the vehicle to the dealer and the failure was confirmed. The vehicle was repaired under warranty. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.

The issue is with the rear differential carrier bolt, Part # 33176760336. This bolt shears at the hex head and causes the differential assembly to misalign with the rest of the driveline components and causes further failures of the driveshaft and other items. Just in the past month I have seen several people post on the BMW X3M facebook groups and also on Internet forums about their broken bolt causing issues. The OEM bolt is a 10.9 grade bolt that does not appear to be able to take the stress put on it for daily driving. My car is exhibiting symptoms that others have heard in their cars before the failure occurred, Clunking when putting the car into drive or reverse. This can also be heard while going into second gear and driving at 5-20mph on light throttle then letting off the gas pedal and getting back on, this will cause the differential to clunk back onto the bolt and off. This is a failure due to a simple bolt component that could be enhanced by BMW to a higher tensile strength to avoid this situation from happening on the highway.

Consistently breaking differential bolt that hold the rear differential in place, very widespread issue as well as being consistently noted in forums. Also a high number of differential completely failing across all years. Mine failed recently, two other vehicles at the same dealership had a broken differential. There needs to be a recall on both of these issues.

The contact owns a 2020 BMW X3. The contact stated that while the accelerator pedal was depressed, the vehicle made an abnormal sound. The contact stated he self-inspected the vehicle and noticed a loosened blot in the rear differential. The vehicle was taken to the dealer, who informed the contact that the failure was a common failure with the year, make, and model. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 25,000.

The rear differential bolt is a known failure point on these cars. I see it time and time again where there is a clunk noise coming from the rear of the car and sure enough, the bolt has broken on the rear differential and leaves the car undriveable. BMW has said that they are unable to do anything without NHTSA informing them of the issue. There needs to be a recall or active service bulletin to address this issue. This failure is not a matter of “if”, it is a matter of “when”. There needs to be a stronger bolt in place otherwise it is a near $5000 repair to replace the rear differential if not covered under warranty.

Rear differential disconnected from vehicle due to mounting bolt snapping, rear differential was also previously replaced by bmw before I purchased vehicles due to rear differential failure

The differential is making clicking noises at low speed especially when on and off the gas.

While the car was still under warranty, I got an error message about passenger restraint malfunction. I took to the dealer and was told that it was caused by an iPad found under driver seat. They turned off the warning. Three months later, I get the same message again. The car is now out of warranty and I was told the error is for knee airbag wire that would take 10 hours to get to and repair, if that’s the problem. The cost will be $3800. I decided to wait. Car has 53,000 miles on it. First time I took to the dealer was on December 20,2022. Malfunction light came back on April 28,2023. I couldn’t get an appointment until May 31, 2023.

Driving in a rural area on a paved road when an explosion of the sun roof glass occurred showering the driver and passenger with glass. Most of the glass blew away from the vehicle as the window exploded upward. A noise like a shot gun. No warning no any justifiable cause for the incident.

The contact owns a 2020 BMW X3. The contact stated that the passenger’s side restraint system warning message was displayed on the instrument panel. The contact stated that the sensor failed to recognize an occupant seated in the passenger’s side seat. Due to the failure, the air bag warning light remained off while a passenger was seated in the front passenger’s seat. The dealer was notified of the failure and the contact was informed that he had to pay out-of-pocket for the repair. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was not available.

This car does not have an accurate speedometer. The analog dial only marks the MPH number every 20 miles (eg numbers shown for 20 / 40 / 60. But not for 10 / 30 / 50). So impossible to easily or safely see the speed you are going. There is no digital speedometer showing the MPH number.

The contact owned a 2020 BMW X3. The contact stated after parking her vehicle at her residence, the vehicle caught fire around the engine independently. The fire department extinguished the fire. A fire and police report were filed. The vehicle was not drivable. The contact stated no one was injured nor sought medical attention. The insurance company deemed the vehicle a total loss. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 11,700. The consumer stated the police and fire reports have been requested and waiting to receive the reports.

The contact owns a 2020 BMW X3. The contact stated that at night or during inclement weather while shifted in reverse, the rear-view camera displayed a distorted screen. No warning light was illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 19V684000 (Back Over Prevention) as a possible fix for the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 50,000.

After car warms up and while driving in warmer temperatures, steering becomes loose, vehicle drifts in lane and becomes difficult to control. Even with steering assist enabled, vehicle cannot maintain a straight line. Knocking sound from underneath vehicle when steering to center at low speeds.

While driving on the highway, without warning, there was an explosion from the roof of the car which startled me and almost caused me to lose control of the vehicle. I pulled over and found that the panoramic sunroof had exploded. Luckily, we had the sunroof shade closed underneath it, so the glass did not rain down on us. However, cars and a motorcycle behind us swerved to avoid the glass flying off of the car and almost crashed into each other. I drove directly to the BMW dealership in Smithtown, NY and they are evaluating the event. They said that a special team from BMW may come to look at the car. They have not yet agreed to cover the repair even though the car is still under warranty.

BMW recalled our car twice to replace the hybrid battery. Purchase in late July 2020; first recall about August 2020; second recall about September 2021. BMW replaced the hybrid battery as part of the second recall. Since then the vehicle check engine light has intermittently illuminated. The service department has confirmed faults in the hybrid drive system but has not identified the cause of the faults nor identified a fix. The car is not drivable and has been in the shop for the last 6 weeks with no end in sight. This car has been in the BMW service center for issues relating to the hybrid battery drive system on at least 4 occasions encompassing more than 120 cumulative days over the past 1.6 years that we have owned it. BMW reportedly is now replacing sensors (e.g., throwing parts at the car) in hopes of correcting the fault rather than identifying the source of the fault. I understand from an employee at the BMW service center that he is aware that this dealership has SEVERAL X3 hybrid vehicles with issues identical to our car; and that other dealerships also have hybrid X3 vehicles with faults in the hybrid systems.

Vehicle engine RPM will arbitrarily increase from 500-600 RPM to 1200-1500 RPM while idling in drive and at operating temperature, such as at a stoplight or in a drive-through. The vehicle also makes a distinct clunking sound under normal stop-and-go driving conditions.

The contact owns the 2020 BMW X3. The contact purchased the vehicle in March of 2021 and then received notification of NHTSA Campaign Number: 20V601000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the vehicle had been at the dealer since December of 2021 unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was provided with a loaner vehicle. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 BMW X3. The contact received notification of NHTSA Campaign Number: 20V601000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

On August 31, 2020, I purchased a new 2020 BMW X3E, manufactured and warranted by BMW, from Habberstad BMW, located at 945 East Jericho Turnpike, Huntington Station, New York 11746. On or about October 14, 2020, I was notified by a BMW Safety Recall regarding a defective battery in my hybrid vehicle. I later learned that on or about September 2, 2020, BMW submitted a Part 573 Safety Recall Report to the NHTSA, that on August 11, 2020, BMW decided to conduct a voluntary safety recall, and that per the Safety Recall in August 2020, BMW dealerships were expressly told NOT to sell any new motor vehicles that were subject to this recall. Thus, when I purchased my new vehicle, BMW and the dealership knew about the safety recall and they still sold me the vehicle. The value of the vehicle has cratered since the Safety Recall was announced and I made payments for the vehicle and maintained insurance on the vehicle for many months while the safety defect was being addressed by BMW. I attempted to resolve these issues with BMWNA for a sum on money and for BMW to take back the defective vehicle, but no agreement was reached. Finally, I recently filed a lawsuit against BMW of North America, LLC and Habberstad Motorsport, Inc. under the New York State Lemon Law, for unlawful and deceptive trade practice, and for fraudulent inducement. All relevant documents, including the Summons and Complaint from the lawsuit are attached to this Vehicle Complaint Form. I would be happy to provide additional documentation or answer additional questions on this matter.

The contact owned a 2020 BMW X3. The contact stated the vehicle was stationary at a parking lot, when the front passenger informed her that there was smoke coming from under the passenger’s side hood. The contact stated a bystander attempted to extinguish the fire with a fire extinguisher but failed. The fire department arrived within 10 minutes and was able to extinguish the fire. The contact stated no one was injured nor was medical attention sought. A fire report was filed. A police officer arrived at the location and filed a police report. The vehicle was not drivable. The vehicle was towed to towing lot. The insurance company deemed the vehicle a total loss. The contact called the local dealer and left a voicemail. The manufacturer had not been informed of the failure. The failure mileage was approximately 7,000.

TL* THE CONTACT OWNS A 2020 BMW X3. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND UNATTENDED, IT SPONTANEOUSLY CAUGHT FIRE. ADDITIONALLY, A LINCOLN MKZ PARKED ADJACENT TO THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

AEB TRIGGERS WITH NO CAR IN FRONT OF ME. DEALER SERVICE REP TELLS ME HER X5 DOES IT TOO, THAT THE SENSOR IS MOUNTED TOO LOW AND A POTHOLE CAN SET IT OFF. ADVISED TO SET TO "LATE." DID IT AGAIN. WAS RAINING LAST TIME AND CAR WENT INTO MINOR SKID. (DRIVER BEHIND ME WASN'T AMUSED). HAS HAPPENED TWICE.

MY REAR TRUNK DOOR OPENS ON ITS OWN WHEN I'M AWAY FROM THE CAR AND IT IS LOCKED. MY COWORKERS HAVE WITNESSED IT WHILE ON BREAK IN THE PARKING LOT. I'VE TAKEN IT TO THE DEALERSHIP TO ADDRESS AND IT HAS NOT HAPPENED AS OFTEN, BUT IT CONTINUES TO HAPPEN, JUST NOT AS FREQUENTLY.

WHILE DRIVING, HEARD A EXPLOSION. STOP AND THE SUNROOF GLASS HAD EXPLOTED.

WHILE DRIVING, SUNROOF EXPLODED

MY HUSBAND WAS DRIVING MY INFANT SON AND I AS WE WERE MERGING ONTO THE PA TURNPIKE. WE HIT SOME SMALL ROAD DEBRIS AT ABOUT 50-60 MPH. THE DEBRIS WAS SO SMALL THAT WE DIDN'T FEEL A BUMP OR ANYTHING, JUST HEARD A LOUD BANG AND FIGURED WE HAD A TYPICAL BLOW OUT. THE CAR DID JERK TO THE LEFT MODERATELY BUT WE WERE ABLE TO SAFELY PULL OVER. UPON INSPECTION, THE WHEEL SPLIT IN HALF ACROSS THE ENTIRE CIRCUMFERENCE IN THE DIRECTION OF ROLL. THERE WAS A SMALL BEND ON THE INSIDE EDGE OF THE WHEEL AT THE POINT OF IMPACT BUT THE SPLIT WAS SEVERAL INCHES AWAY FROM THIS DAMAGE. THERE WAS ALSO NO CRACK OR SPLIT AT THE POINT OF IMPACT. WE WOULD HAVE EXPECTED THERE TO BE A CRACK IN THIS AREA PERPENDICULAR TO THE ROAD BUT INSTEAD THE CRACK WAS IN THE OPPOSITE DIRECTION, AWAY FROM THE DAMAGE. THE TIRE HAD NO DAMAGE TO IT AND WAS THE ONLY THING HOLDING THE WHEEL TOGETHER AS IT WAS IN TWO SEPARATE PIECES. THE WHEEL CONTACTED THE BRAKE CALIPER, ROTOR, AND DUST SHIELD CAUSING ABRASIONS AND DENTS IN THESE PARTS. LUCKILY, THE BRAKES HELD TOGETHER BUT THIS COULD HAVE BEEN MUCH WORSE. MY HUSBAND HAS SEEN BENT WHEELS BEFORE BUT THIS LOOKS LIKE A POSSIBLE CASTING PROBLEM WITH THE ALLOY WHEEL ITSELF AS IT LITERALLY SHEARED APART. THERE WERE 3 VEHICLES IMMEDIATELY BEHIND US THAT STRUCT THE SAME DEBRIS AND ONLY SUFFERED PUNCTURES AND NO BROKEN WHEELS. THE BMW IS EQUIPPED WITH NO SPARE BUT HAS RUN FLAT TIRES WHICH WERE COMPLETELY USELESS IN THIS SCENARIO. WE WOULD NOT HAVE EXPECTED THIS KIND OF DAMAGE FROM SOME ROAD DEBRIS, POTHOLE, OR ANY OTHER NORMAL CIRCUMSTANCE.

TAILGATE OPENED SPONTANEOUSLY WHILE DRIVING ON A CITY STREET. HAD TO STOP AND CLOSE THE TAILGATE FROM THE OUTSIDE (INTERIOR SWITCH DID NOT WORK).

ALARM SPONTANEOUSLY TRIGGERED (WHISTLING SOUND AND FLASHING LIGHTS) TWICE. THE FIRST TIME, THE VEHICLE HAD COME TO A STOP AND WAS IN PARK (PASSENGERS IN VEHICLE), WITH THE ENGINE RUNNING IN DRIVE-READY MODE. THE ALARM TURNED OFF BY ITSELF AFTER ABOUT 10 SECONDS. THE SECOND TIME, THE ALARM TRIGGERED WHILE DRIVING ON A CITY STREET. IT STAYED TRIGGERED FOR SEVERAL MINUTES, EVEN AFTER STOPPING AND TURNING THE VEHICLE OFF AND ON SEVERAL TIMES. (WE DIDN'T TRY TO LOCK THE VEHICLE.) THE ALARM WAS FINALLY TURNED OFF PRESSING THE ALARM BUTTON ON THE KEY FOB.

WHEN DRIVING THE CAR DURING THE DAY THE INFORTAINMENT DIGITAL DISPLAY AND DASH BOARD DIMS TO ALMOST BLACK INTERMITTENTLY MAKING IT DANGEROUS AND DISTRACTING TO OPERATE THE VEHICLE IF TRYING TO USE THE RADIO, THE PHONE, OR DRIVING MILES MPH AND MILAGE GAUGES. THE SCREENS BRIGHTEN UP IF THE DRIVER WINDOW IS OPENED UP. BUT, IT IS IMPOSSIBLE TO DO THIS WHEN DRIVING AT FREEWAY SPEEDS. THE PROBLEM HAS BEEN COMPLAINED ABOUT WITHIN TWO MONTHS OF DRIVING IT OFF THE SHOWROOM FLOOR IN DEC 2019. I HAVE BEEN TOLD 10 TIMES SO FAR, THAT THERE IS NO FIX FOR THIS PROBLEM.

MEDIA COUNSEL KEEP SHUTTING DOWN

REPEATED PASSENGER AIRBAG/ RESTRAINT SYSTEM MALFUNCTION. WHEN THIS FAULT HAPPENS, THE AIRBAGS ON THE PASSENGER SIDE WILL NOT INFLATE IN THE EVENT OF AN ACCIDENT, CREATING A SERIOUS SAFETY HAZARD. FIRST TIME THE FAULT OCCURRED AT 1341 MILES, WHEN THE VEHICLE WAS STATIONARY AND THE PASSENGER SEAT WAS NOT OCCUPIED. DEALER THEN REPLACED THE OCCUPANCY SENSOR. THE FAULT RETURNED A MONTH LATER AT 2219 MILES WHEN A PASSENGER WAS ADJUSTING THE SEAT DURING A TRIP. DEALER FOUND NO PERSISTENT FAULT AND JUST SECURED THE CONNECTORS.

THE BACK UP CAMERA FAILS TO SHOW THE IMAGES AND PDC SENSORS DO NOT BEEP. EVEN WHEN IN REVERSE THE CAMERAS MALFUNCTION AND FREEZE. WAS PARKING IN A TIGHT SPOT AND NONE OF THE PDC SENSORS AND CAMERAS WORKED. EVEN WITH OPTION TO AUTOMATICALLY COME ON THE PDC AND CAMERA SYSTEM DID NOT TURN ON EVEN AT VERY SLOW SPEED IN THE PARKING GARAGE. AFTER PARKING AND LIFTING THE FOOT OFF THE BRAKE THE CAR HIT THE WALL AND THEN PDC SENSORS BEEPED AFTER THE IMPACT AND CREATED DAMAGE TO THE FRONT END OF THE CAR.

WHILE DRIVING HOME, WE HEARD A LOUD NOISE (EXPLOSION) AND AFTER PULLING OFF THE ROAD, WE FOUND THE SUN ROOF HAD A LARGE HOLE. WE WERE VERY CONFUSED AS TO WHY IT HAPPENED, AS THE BMW X3 IS ONLY 9 MONTHS OLD.

TL* THE CONTACT OWNS A 2020 BMW X3. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN HE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED HE CONTINUED DRIVING THE VEHICLE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO BMW OF RAMSEY LOCATED AT 985 NJ-17, RAMSEY, NJ 07446, (844) 743-8279, HOWEVER THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE PERSISTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBERS: 20V355000 (STEERING) AND 19V738000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 35.

TRUNK OPENED BY ITSELF WHILE VEHICLE WAS MOVING.