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VIN REPORT

5TDZZ3DC5LS0708252020 TOYOTA SiennaD grade

Risk Score
6
LOW RISK
out of 100
2 Found
2 campaigns
35
Reported to NHTSA
Not Tested
See iihs.org/ratings
6 yrs
Made in UNITED STATES (USA)
D
Score: 64/100
Verdict & Risk Assessment
📄

Executive Summary

2020 TOYOTA Sienna was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 2 open recalls on record — verify these have been repaired before purchase. 35 owner complaints have been filed with NHTSA — review the complaint section for the most common failure patterns.

  • 2 open recalls — verify these have been repaired before purchase
  • 35 owner complaints filed with NHTSA — above average for this class
  • Component failure cascade detected — a known defect pattern that typically leads to more severe downstream damage
6/100
Low Risk
Low risk profile — minor signals only, likely routine.
LOWMODERATEHIGHCRITICAL
Contributing Risk Factors — 1 detected
2 model-wide recalls on record
+6
Critical Alerts

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle
Make
TOYOTA
Model
Sienna
Year
2020
Trim / Series
D grade
Body Style
Minivan
Vehicle Type
MULTIPURPOSE PASSENGER VEHICLE (MPV)
Drive Type
4x2
Fuel Type
Gasoline
Engine
6-cyl 3.5L 296 hp
Transmission
Automatic
Doors
5
Manufacturer
TOYOTA MOTOR MANUFACTURING, INDIANA, INC.
Assembly
PRINCETON, INDIANA, UNITED STATES (USA)
GVWR
Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
AQuality80/100
Good📍 PRINCETON, INDIANA

Produces Tundra, Sequoia, and Sienna. Strong manufacturing standards.

Safety
D
Score: 64/100
Crash Test Rating20/40
Recall Safety19/30
Complaint History25/30
35/100Moderate
  • Steering system recall
  • Fuel system recall
75/100
Comprehensive
13 of 20 safety features detected
Low
  • 1 complaint(s) involved a fire
Moderate
  • Safety system appears in both official recalls and owner complaints

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.

Fuel System
1 recall2 complaints
Steering
1 recall2 complaints
Forward Collision WarningStandard
Automatic Emergency BrakingStandard
Pedestrian AEBStandard
Rear AEB?Unknown
Lane Departure WarningStandard
Lane Keep AssistStandard
Lane Centering Assist?Unknown
Blind Spot Monitoring?Unknown
Rear Cross Traffic Alert?Unknown
Adaptive Cruise ControlStandard
Adaptive HeadlightsStandard
Auto High BeamStandard
Parking Assist?Unknown
Backup CameraStandard
Electronic Stability ControlStandard
Tire Pressure Monitoring?Direct
Event Data Recorder?Unknown
Crash NotificationStandard
Dynamic Brake SupportStandard
Keyless Ignition?Unknown
Recalls
38/100
Monitor Deferred Risk
6 component(s) approaching service intervals within the next 20,000 miles. Factor routine maintenance costs into your ownership budget.
No odometer data on record. Mileage is estimated at ~72,000 mi based on average annual driving. Items marked EST. OVERDUE may already be due — verify service history with the seller. Items marked OVERDUE are confirmed past-due based on vehicle age alone.
MONITORCriticalTiming Chain Tensioner
Service interval: 120,000 mi · Est. ~72,000 mi (no odometer on record)
Schedule Timing Chain Tensioner service before 120,000 mi
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
MONITORCriticalWater Pump
Service interval: 100,000 mi · Est. ~72,000 mi (no odometer on record)
Schedule Water Pump service before 100,000 mi
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
EST. OVERDUEHighTransmission Fluid / Service
Service interval: 5 yr · Vehicle age: 6 yr · Past due by age
Service Transmission Fluid / Service immediately — already past the 60,000 mi / 5 yr interval
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
EST. OVERDUEHighCoolant Flush
Service interval: 5 yr · Vehicle age: 6 yr · Past due by age
Service Coolant Flush immediately — already past the 100,000 mi / 5 yr interval
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
MONITORModerateSpark Plugs (iridium/platinum)
Service interval: 100,000 mi · Est. ~72,000 mi (no odometer on record)
Schedule Spark Plugs (iridium/platinum) service before 100,000 mi
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
MONITORModerateFuel Injectors
Service interval: 120,000 mi · Est. ~72,000 mi (no odometer on record)
Schedule Fuel Injectors service before 120,000 mi
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.
22 RECALLS

NHTSA VIN-specific recall lookup returned no data for this VIN. The 2 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

Average repair completion across 2 recalls is ~74%. Always ask the seller for dealer service records confirming each repair.

74%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

TOYOTA Recall Completion Rate — Industry Context
95%Excellent

TOYOTA has an excellent recall completion rate (95%) — owners typically receive a remedy within 14 months.

Avg time to remedy open recall: ~14 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
14mo
#20V682000
Apr 2020

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

SummaryToyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Read full details...
ConsequenceIf the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Est. Repair Completion~74%

~26% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#19V532000
Invalid Date

STEERING

SummaryBraun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.
Read full details...
ConsequenceIf the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.
Est. Repair Completion~73%

~27% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

LONG-STANDING OPEN
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
6.1yr open

⚠ One or more recalls have been open for over 5 years — may never have been repaired on this vehicle.

04/11/2020
2 total campaigns
Fuel SystemSteering
1
Part Replacements
1
Software/OTA Updates
0
Buyback/Refund
0
High-Effort Repairs
1 recall is over 2 years old — statistically less likely to have been completed. Verify repair status with any dealer using your VIN.
RECALL DIDN'T FIX IT

93% of complaints about "FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP" were filed AFTER recall campaign 20V682000 (2020-04-11) — the recall remedy may not have fully resolved the issue.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
93% post-recall
Recall: 2020-04-111 before · 13 after#20V682000

Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.

6mo
Lag from first complaint to recall
First complaint: 2019-10-15 · Recall issued: 2020-04-11

Recall was issued within 6 months of first complaints — relatively prompt response.

Complaints
Engine/Powertrain
10
Other
8
Electrical
5
Body/Structure
3
Steering
2
Brakes
2
Fuel System
2
Visibility
1
2019
1
2020
4
2021
8
2022
4
2023
5
2024
6
2025
4
2026
3
2% trend in recent years (improving reliability)
Stable -9%
10
Last 24 months
11
Prior 24 months
Engine stalling4
Electrical failure2
Fire/smoke1
Conditions Reported
Startup (3)Highway/high-speed (3)Parking/low-speed (1)
35HIGH VOLUME
1
Fire
ODI #11736554POWER TRAIN

My Toyota sienna is a 2020, has 83,000 miles and has recently been squealing when I accelerate. I took the van to a local body shop and they said it seems to be my transmission. I called Toyota immediately and they knew that the transmissions were faulty and that they would try to work with Toyota to get it fixed. There is no way I can pay 9k for a new transmissions because they put in faulty ones.

ODI #11733827POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

The vehicle is a 2020 Toyota Sienna. While driving, the engine suddenly shut off without warning, creating a dangerous situation and loss of power. This occurred while transporting children, increasing the safety risk. A mechanic inspected the vehicle and diagnosed a failure of the low-pressure fuel pump. The problem appears intermittently — sometimes the vehicle runs normally, and other times it stalls or loses power. The check engine light has turned on and off. This issue matches the known defect related to the Denso fuel pump recall affecting many Toyota vehicles from similar model years. However, my VIN is not included in the recall. This is a serious safety concern because the engine can shut off unexpectedly while driving, which could lead to an accident. I believe this vehicle may have the same defective component as those included in the recall, even though it is not currently listed. The issue has been confirmed by an independent mechanic and the vehicle is available for inspection if needed.

ODI #11730749UNKNOWN OR OTHER

cable broke on sliding door and unable to open or access cabin on that side. turned off power to door and still unable to force door open making it difficult to unlatch car seat on that side. safety hazard in accident or rollover

ODI #11693401STRUCTURE

The power sliding door assembly failed, and the driver side rear sliding door was bound shut, and could not be opened. Disabling the power door system did not resolve the issue. The cable for the power door mechanism was hanging below the rear vent windows; but for some reason the door still would not open. I ultimately with a lot of gentle force was able to get the door open enough to see the retract side of the cable was bound up, and was able to cut it with wire cutters, and ultimately get the door to work normally as a non-powered manual sliding door. Since the original NHTSA BULLITIN on this was published in 6/2019 before my 2020 Sienna was manufactured, and Toyota did not change the mechanism until the 2021 model redesign, I believe that RECALL should be extend to all 2019 and 2020 vehicles. This seems dangerous that the door does not default to manual operation in error.

ODI #11681131POWER TRAIN

"I've owned the vehicle for five years, and recently I started hearing a whining noise coming from the transmission. After doing some research, I discovered that I'm not alone in experiencing this issue. The dealer told me that the transmission itself is the problem and recommended replacing the entire transmission. However, a second opinion suggested that this kind of noise isn't normal. I'm worried about safety because, although it's just a whine right now, I fear it could fail unexpectedly. I have a child in a wheelchair, and ensuring my vehicle's safety is very important to me."

ODI #11680231POWER TRAIN

A catastrophic failed automatic transmission; UA80E of Toyota Sienna 2020 at 85,000 miles. It occurred while I've been driving downhill. No warning lights, not overheating, no diagnostic ODB code, no other indications prior to the failure. Failure created a substantial safety risk for myself, my four passengers and other road users. Sudden loss of transmission function could lead to potential dangerous situation. Minivan was towed to the nearest Toyota dealer where transmission assembly was confirmed for replacement.

ODI #11671872VISIBILITY

In August of 2024, we noticed the drivers side rear view mirror had come loose from it's external housing and was only tethered by wiring that was for mirror movement, defrosting and blind spot awareness. In order for it to be safe to use, we had to duct tape it so that it would not move. Unfortunately, the mirror continues to loosen and has to be retaped frequently. We took it to our dealer (McGovern Toyota) in Portsmouth, NH 0n 23 September 2024 and were told that it could not be fixed but had to be replaced and were quoted an amount of $2025.29 .We were also told that the part was on national backorder and may take a few weeks to arrive. Due to the astonomical cost of replacement, I tried to find other solutions and contacted other dealers and body shops but was told it had to be replaced and could not be fixed. I brought the car into another dealer, nearby (Ira Toyota) in Saco, Maine and they also said it had to be replaced and quoted an amount of $1937.70.I asked them to order the part, which they too, said was in national backorder. I contacted our automobile insurance company (AMICA) who agreed to cover the part and labor and issued a check for $1,420.60. Every month, I would call the dealer and every month I was told that Toyota estimated a delivery within a month, but that month would come and go with no part. For the last several months, I have been in touch with TOYOTA and their "brand engagement advocate" named Julie has reviewed our concern and also has stated that the part will be available by the end of the months of February, March, April, May, June and now July. I have written emails to TOYOTA expressing my dissatisfaction and now have a vehicle which is unsafe to drive due to the instability of the mirror and a vehicle which will not pass inspection (according to the dealer). I feel TOYOTA is lying about the parts actual availability and being disingenuous to what was a loyal customer. I am at a loss what to do next.

ODI #11626786ELECTRICAL SYSTEM

The contact owns a 2020 Toyota Sienna. The contact stated that while his wife was driving at an undisclosed speed, the pre collision, lane assist, and air bag warning lights illuminated on the instrument panel. The vehicle was taken to a dealer and a fuse in the ECU (Electronic Control Unit) was replaced; however, the contact stated that approximately 10 days later, the failure recurred. The vehicle was taken back to the dealer where the vehicle remained for almost two weeks. The contact was informed that the wiring harness needed to be replaced; however, the wiring harness was on backorder. The manufacturer was notified of the failure, but no additional assistance was provided. The contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 60,000.

ODI #11607833STRUCTURE

Hinge rust on fuel door causing it to break and not let rear passenger door auto open (because switch won't make up) hinge is very weakly built

ODI #11602345UNKNOWN OR OTHER

Sun roof leaking or clogging causing water to get inside vehicle. Causing extensive damages and malfunctions

ODI #11581325ELECTRICAL SYSTEM

Spontaneous and random: Blinkers come on, radio volume goes up or down when turning the other way, CarPlay USB shuts off and on, hiccups when accelerating (when ECO kicks on/in)…everything points to an electrical/computer issue. Purchased used from a dealership and noticed these issues after the 3-day return window.

ODI #11581181ELECTRICAL SYSTEM

Speakers make an ear piercing loud noise that lasts about a second. If this sound were to occur during travel, could cause distraction leading to harm, or with young kids in the car, possibly damage their ears. This problem has been random and not experienced by a dealership. No warning messages or symptoms to the problem. Problem first appeared 6 months ago.

ODI #11563987STRUCTURE

The passenger side rear door unlocked and opened by itself in the middle of the night, no warning messages were given previously, doors were locked that night. Keys were not accidentally pressed on. It seems that others have had similar problems with Toyota Siennas in the past as well.

ODI #11547302STEERING

The contact owns a 2020 Toyota Sienna. The contact stated while driving at various speeds, the vehicle lost power steering assist. Additionally, the "Check Vehicle Stability Control System", "Pre-Collision System Malfunction", and "Lane Departure Alert" messages were displayed. The vehicle was initially taken to an independent mechanic where the rack and pinion was replaced; however, the failure persisted. The dealer was then notified of the failure and informed the contact that there were no open recalls on the VIN. Upon investigation, the contact discovered NHTSA Campaign Number: 19V532000 (Steering) which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

ODI #11539977SERVICE BRAKES

The brake peddle is too small, it feels like my foot is going to come off of it or miss it. Some time's I lose a second or two trying to locate it with my foot, very frightening, and dangerous Every vehicle I have ever owned had a brake peddle twice that size. Yes it's a mini van, but the brake peddle does not need to be mini. This vehicle can carry 8 adults with lots of extra room, it should not even be classified a mini van. The brake peddle is less then 4 inches wide. Please look into this dangerous issue. Photos attached.

ODI #11536966UNKNOWN OR OTHER

I came to sellers home to look at his van. His ad said mileage was 77k and odometer also read 77k. When I ran the Carfax, I noticed CA DMV registered title at 143k. Seller admitted to replacing dashboard when confronted. Address of seller is [XXX] . I don't have a name. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11535008SERVICE BRAKES, AIR

The contact owns a 2020 Toyota Sienna. The contact stated while driving approximately 15 MPH and making a turn, the brake pedal was depressed, and the vehicle skidded. The ABS warning light was illuminated. There was an abnormal sound coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed that there was a speed sensor short circuit on the front passenger’s side, and that the brake actuator was fractured. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 28,000. The VIN was not available.

ODI #11531570POWER TRAIN

My car was not shifting gears, and it would go into brief periods of erratic acceleration. I took it to the dealer service dept. The transmission went bad. It had metal pieces broken off inside it. The car is 3 years old and only has approximately 70,900 miles on it. It was dangerous to drive. It put me, my kids, and other drivers at risk due to the erratic shifting it would do while driving. The issues started slowly on 6/23/23. The check engine light was on by 6/24/23.

ODI #11486860POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

For a month prior, there were intermittent incidents of the van shuddering and the RPM needle jumping upon ignition. Sometimes the van would have a hard time accelerating before jerking and driving normally. No issues before this started in late July and no indication when/where would occur. •September 15: drove the van all day running errands. It drove normally. Filled up the gas tank (Gulf gas station), then continued errands. About a half hour later, while at a stop sign, a notification appeared that the “Traction Control System has been turned off” and the check engine light came on. Tried to move through the stop sign, but the van would barely go. Applied the gas, but no results. Able to turn onto a side street and had to have it towed to Toyota of Irving. The Service Advisor stated the issue was due due to bad gas and indicated the van needed to be flushed and the fuel injection system cleaned. Paid $725 for these repairs. •September 17: Started van in driveway. Shuddering and RPM needle jumping again. Drove normally. •September 21: Same as above. •September 25: Drove the van all day with no issues. Filled up with Valero Plus gas. As we pulled out of the gas station and sitting at the light, the Traction Control message and check engine light again appeared. The van would barely go to get us through the traffic light and into a nearby parking lot. Once we parked, the screen displayed the following message:"A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected." Had the vehicle towed to Toyota of Irving. The service advisor called 2 days later to say they cannot detect any issues.

ODI #11484734FUEL/PROPULSION SYSTEM

The van has been periodically hesitating, rough idles, and when parked the rpm revs. On 9/13/22, the van was shaking, hesitating, and would not accelerate. It was undrivable and had to be towed. We took it to Toyota of Irving where they charged us $725 to flush the gas and clean the fuel injection system. Despite this, it is still hard idling and hesitating.

ODI #11465471FUEL SYSTEM, GASOLINE

The contact owns a 2020 Toyota Sienna. The contact stated while driving approximately 60-65 MPH, the vehicle stalled temporarily. Several unknown warning lights were illuminated. The contact depressed the accelerator pedal and was able to continue driving. The contact later received notification of NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) and the vehicle was taken to the dealer for the recall repair. The contact stated that the fuel pump was replaced; however, the failure recurred a year later. The vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 10,000. The consumer stated the pump was replaced but the problem still occurs.

ODI #11457450ENGINE

Engine stalled in heavy traffic after full stop at red light. No warning lights. Managed to pull off the road. Still no warning lights. Turned engine off then started normally. Drove to destination normally. After about one hour parked started engine but it stumbled on and off for the next few minutes but did not die. Has not reoccurred. Outside temps were in the 60's. It was first trip of the day. Incident occurred about 4 miles from origin. Symptoms occurred again 6/2/22: Starting from full stop (engine was idling normally), gave it partial throttle whereupon engine stumbled (died very briefly), Master Warning Light lit briefly, all power was lost. Consumer applied additional throttle, engine stumbled then began running normally and warning light extinguished. Remainder of trip was normal. Vehicle was taken to local dealer after first incident but dealer reported no issues were found.

ODI #11438176UNKNOWN OR OTHER

Jack provided with vehicle failed during change of tire.

ODI #11425334POWER TRAIN,ENGINE

Car has about 16,000 miles. When accelerating slowly from a stop, vehicle hesitates, shakes, and runs rough as it slowly progresses thru first, second, & third gears. After transmission gets in fourth gear, hesitation and roughness goes away. This issue is rapidly getting worse.

ODI #11420552UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEMFIRE

ON jUNE 3, 2021 I experienced a drastic loss in power and all warning light illuminated on the dash , was able to get of the highway to a safe area and vehicle ceased to function . This happened after the fuel pump recall was performed at Ed Morse Toyota in Delray Beach around February. It had been functioning perfectly up until this massive failure. When tow truck operator arrived and tried to start, is caught fire and was severely damaged.

ODI #11406711STEERING

TL* THE CONTACT OWNS A 2020 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE STEERING WHEEL WAS DIFFICULT TO STEER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200.

ODI #11405145FUEL/PROPULSION SYSTEM

THE FUEL PUMP NEEDS REPLACED AND HAS BEEN RECALLED. THE RECALL CAN CAUSE AN INCREASED RISK OF A CRASH. WE STILL HAVEN'T HAD THIS REPLACED IN A TIMELY MANNER AND IT'S NOT SAFE FOR MY SMALL CHILDREN.

ODI #11403299FUEL/PROPULSION SYSTEM

THIS VEHICLE IS OWNED BY EMORY UNIVERSITY. EMORY UNIVERSITY WAS NOTIFIED LAST YEAR (OCTOBER) THAT THE LOW PRESSURE FUEL PUMP MAY STOP OPERATING. TO DATE, THERE HAS BEEN NO REPAIR OFFERED BY TOYOTA. 2020 TOYOTA SIENNA AS SUCH EMORY UNIVERSITY WILL NOT LET US OPERATE IT UNTIL IT HAS BEEN REPAIRED. NEARLY SIX MONTHS LATER, NO REPAIR.

ODI #11395327WHEELS

TIRE WEAR ON INSIDE OF TIRES ALL TIRES HAVE BEEN ROTATED EVERY 4K MILES NOW HAVING TO REPLACE 4 TIRES AT A COST OF $1250.00

ODI #11389265FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2020 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000(FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ED MORSE DELRAY TOYOTA(2800 S FEDERAL HWY, DELRAY BEACH, FL 33483) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND GAVE HER A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11384761POWER TRAIN

PURCHASED RENTAL PROGRAM VEHICLE AND IMMEDIATELY HAD VEHICLE SERVICED AT THE DEALERSHIP. RECEIVED A PHONE CALL FROM SERVICE ADVISOR THAT AUTOMOTIVE TECHNICIAN HAD FOUND A MECHANICAL PROBLEM. IT WAS STATED THAT A HOSE HAD COME LOOSE/APART IN THE AXLE AND FLUID WAS LEAKING. NOW, WE HAD PURCHASED VEHICLE DAY BEFORE AND THE FOLLOWING DAY DROPPED VEHICLE FOR SERVICE AT DEALERSHIP. AS A CONSUMER, I NEED A MAINTENANCE BASELINE. THE BRIEF TIME DRIVING THE VEHICLE, THERE WAS NO VISIBLE/AUDIBLE CLUE THAT MECHANICAL ISSUE WAS PRESENT. EXACT DESCRIPTION OF WARRANTY WORK PERFORMED [DRIVER SIDE FRONT AXLE ASSEMBLY, AXLE COMING APART INTERNALLY] REPLACED DRIVER SIDE FRONT AXLE ASSEMBLY. FORTUNATELY, VEHICLE WAS BEING SERVICED AND THIS COMPONENT DID NOT FAIL WHILE IN MOTION.

ODI #11383659FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2020 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE INTERMITTENTLY JERKED AND LUNGE FORWARD WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. VICTORY TOYOTA (5 HEITZINGER PLAZA, SEASIDE, CA 93955, (831) 393-3020) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB

ODI #11365346SEATS

PLEASE NOTE THAT THE TOYOTA ALL WEATHER FLOOR MATS INCLUDED WITH THE 2020 SIENNA DO NOT ALLOW THE 2ND ROW SEATS TO SLIDE BACK AND FORTH ON THE RAILS WITHOUT GETTING JAMMED ON THE MATS. MY SON WAS IN THE 3RD ROW AND THE SEAT GOT JAMMED N THE MAT AND HE COULD NOT EXIT THE VEHICLE.

ODI #11329923STEERING,ELECTRICAL SYSTEM,ENGINE

WHILE DRIVING ON HWY, SUDDENLY ENGINE LIGHT CAME ON. ALSO I LOST ACCELERATION. WHEN I PRESS GAS PEDAL NO RESPONSE FROM CAR. VEHICLE WAS SLOWING DOWN SO PULLED INTO GAS STATION. WHEN I STOPPED THE CAR, ENGINE LIGHT WAS STILL ON, TRACTION LIGHT CAME ON AND STEERING SYSTEM LIGHT CAME ON. ALSO ENGINE LIGHT WAS SOLID AND IT WAS NOT FLASHING

ODI #11268737ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

DEAR TO WHO CONCERN THIS CASE, ON AUGUST 26, 2019, I PURCHASED A BRAND NEW CAR, SIENNA, TOYOTA 2020 FROM PRINCIPLE TOYOTA ON 7370 WINCHESTER RD, MEMPHIS, TENNESSEE 38125. I DISCOVERED THAT THERE ARE MAJOR ISSUES WITH THE CAR. I WAS GUARANTEED BY THE DEALER THAT THE CAR IS IN PERFECT WORKING CONDITION BEFORE PURCHASE. HOWEVER, AFTER DRIVING THE NEW CAR FOR FEW DAYS, THE KEY REMOTE STOPPED WORKING AND I REVISITED THE DEALERSHIP TO GET IT FIXED. I TALKED TO JIMMY ROCKER, ONE OF THE SALE ASSOCIATES, AND HE TRANSFERRED ME TO THE TOYOTA SERVICE CENTER. AFTER FEW MORE DAYS OF DRIVING THE CAR, MORE PROBLEMS EMERGED. THE CAR WARNING MONITOR INDICATED 'AWD SYSTEM MALFUNCTION 2WD MODE ENGAGED, CONTACT YOUR DEALER' AS WELL AS 'BRAKE OVERRIDE MALFUNCTION, VISIT YOUR DEALER'. NOT ONLY THE WARNINGS, THE CAR SUDDENLY STOPPED ON THE HIGHWAY. LUCKILY THERE WERE NO CARS BEHIND ME, OTHERWISE I WOULD HAVE BEEN INJURED. THE SECOND TIME I REVISITED THE DEALERSHIP, I ENCOUNTERED CHRIS THOMPSON, THE NEW CAR DIRECTOR AT PRINCIPLE TOYOTA. I SUGGESTED HIM TO INSPECT MY CAR AND FINDING A SOLUTION FOR IT. I HAVE TRIED TO EXPLAIN TO HIM HOW IT WAS DANGEROUS FOR ME AND MY FAMILY. I HAVE TWO KIDS WHO ARE DRIVING WITH ME AND IF THE SITUATION HAPPENED AGAIN, WE WOULD HAVE BEEN FATALLY INJURED. CHRIS DID NOT LISTEN TO MY STORY BUT INSTEAD TOLD ME THAT THE CAR DOES NOT BELONG TO HIM AND HE JUST WALKED AWAY IN FRONT OF OUR CONVERSATION. I WAS VERY DISAPPOINTED BECAUSE OF HIS INDIFFERENCE TOWARDS MY SITUATION AND THE TYPE OF CUSTOMER SERVICE I RECEIVED WAS NOT EXPECTED FROM A WELL-KNOWN COMPANY LIKE YOURS. TO ENSURE THE SAFETY OF KIDS AND MY FAMILY, I DEMAND A REPLACEMENT OF THE CAR AS WELL AS ANY COMPENSATION ASSOCIATED MY SPENT TIME AT THE DEALERSHIP. I HOPE THERE WILL BE A REASONABLE SOLUTION FOR MY CASE. BEST REGARDS, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

HighFUEL PUMP issue detected

Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways

HighPOWER STEERING issue detected

Loss of power steering assist — vehicle becomes difficult to control especially at low speeds and during parking

Annual complaints and reliability score for TOYOTA Sienna — recall years marked in red
048050100202020192020202120222023202420252026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 35 total NHTSA complaints filed over 8 years, with the worst year being 2021 (8 complaints).

The amber reliability line averaged 74/100 across the vehicle's life — relatively stable, with the lowest point of 52/100 in 2021.

The recall (red dashed line) followed the first complaints by 1 year — a typical response window; neither unusually fast nor a pattern of denial.

ACTIVESPECIAL COVERAGESSC 80G
Toyota/Lexus 3.5L V6 Oil Consumption Special Service Campaign
Engine – 2GR-FKS / 2GR-FE 3.5L V6 (Piston Rings / Oil)
COVERAGE:10 years / 150,000 miles from original sale date

2GR-FKS and related 3.5L V6 engines exhibit excessive oil consumption due to piston ring design. Toyota issued Special Service Campaign SSC 80G extending warranty coverage for oil consumption diagnosis and piston ring replacement where consumption exceeds 1 quart per 1,200 miles.

HOW TO CLAIM: Visit any Toyota or Lexus dealer and request an oil consumption test. The dealer will monitor consumption over 1,200 miles. If consumption exceeds the threshold, rings are replaced under SSC 80G at no charge. Keep oil consumption records if denied.

Coverage eligibility depends on your VIN, original sale date, and current mileage. Always verify with an authorized dealer or manufacturer customer service — programs may have been updated since this database was compiled.

Details & Analysis
Financial
$34,084
~$568/mo over 5 yrs
$0.5/mi
cost per mile
Fuel
$10,000
Insurance (est.)
$7,500
Maintenance
$8,000
Repair Risk Buffer
$1,500
Depreciation
$7,084

Estimated 5-year cost of ownership: $34,084 (~$568/mo). Repair risk buffer is standard due to vehicle risk profile.

2 open recalls (unverified repair status)−$1,000
1 recall over 2 years old — likely uncompleted−$400
Total recommended deduction−$1,400
HIGH
Inspect for fuel pump issue detected — ask for repair records
Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways
HIGH
Inspect for power steering issue detected — ask for repair records
Loss of power steering assist — vehicle becomes difficult to control especially at low speeds and during parking
HIGH
Verify recall FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP has been repaired
Recall on record for: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla
HIGH
Verify recall STEERING has been repaired
Recall on record for: Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions
MEDIUM
Test drive and inspect: POWER TRAIN
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: UNKNOWN OR OTHER
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.
5%
18-month
10%
2-year
Low Probability
Cumulative 2-year risk: 10%

5% baseline recall probability — no strong indicators of an imminent recall.

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions
Full Coverage
$1,650–$2,090/yr
~$138–$174/mo
Liability Only
$560–$710/yr
~$47–$59/mo
Category: Standard Vehicle
6-year-old vehicle: −7% (moderate depreciation)

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

TOYOTA has been fined $1217M+ by NHTSA. Most recently in 2014: Criminal settlement — concealed unintended acceleration defects for years before recall.

2014$1200MCriminal settlement — concealed unintended acceleration defects for years before recall
2012$17MFailure to promptly notify NHTSA of power window defect

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Vehicle Identity

VIN5TDZZ3DC5LS070825
Model Year2020
MakeTOYOTA
ModelSienna
TrimD grade
SeriesGSL30L/GSL33L/GSL35L
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)

Body & Configuration

Body StyleMinivan
Doors5
Seat Rows7
Drive Type4x2
Fuel TypeGasoline
TransmissionAutomatic

Engine

Engine Cylinders6
Displacement (L)3.5
Horsepower296

Manufacturer

ManufacturerTOYOTA MOTOR MANUFACTURING, INDIANA, INC.
Assembly CityPRINCETON
Assembly CountryUNITED STATES (USA)

VIN Structure

WMI (Chars 1–3)5TD
Check Digit (Char 9)5
Model Year Code (Char 10)L
Plant Code (Char 11)S
Sequence (Chars 12–17)070825

Safety Data

NHTSA Recall Count2
NHTSA Complaint Count35
5
1
T
2
D
3
Z
4
Z
5
3
6
D
7
C
8
5
9
L
10
S
11
0
12
7
13
0
14
8
15
2
16
5
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
5
World Manufacturer
Country & region of manufacture
Position 1
T
Manufacturer
Specific manufacturer identifier
Position 2
D
Vehicle Type
Division or vehicle type
Position 3
ZZ3DC
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
5
Check Digit
Mathematical validation character
Position 9
L
Model Year
Year of manufacture
Position 10
S
Assembly Plant
Where the vehicle was assembled
Position 11
070825
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
United States
From VIN position 1 (5)
Model Year Character
"L" → 2020
Could also be 1990
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 5/15/2026, 5:28:14 AM.