5NMS2CAD2KH1304212019 HYUNDAI Santa FeSE

Hyundai recently had a service campaign that was issued to address an emissions related issue in CA. The service campaign was 9C2 and the TSB was 25-01-087H. After this software update was applied to my vehicle the engine is now sluggish on a cold start and the transmission is shifting differently at low speeds and low gears. It appears that the performance of my vehicle has been compromised. There is a Hyundai forum where many Santa Fe owners are experiencing the same issues after the software update. I have notified the service advisor at my local Hyundai dealership.

Engine is burning a tremendous amount of motor oil. Dealer does acknowledge engine is burning oil. No warning lights on. Told burning motor oil is normal for a hyundai engine. Engine can seize during driving with no warning and is a safety issue. Front struts are also failing. No warning and is a safety issue: Currently trying to get dealer to cover defective components under warranty. Nothing has been repaired or resolved as of yet.

Vehicle Information: 2019 Hyundai Santa Fe Mileage at failure: approximately 109,000 miles Manufacturer: Hyundai Motor Company The vehicle experienced a complete failure of the automatic transmission system. The failed component is available for inspection upon request. At approximately 98,000 miles, the vehicle’s check engine light illuminated. I brought the vehicle to an authorized Hyundai dealership for diagnosis while it was still within the 100,000-mile powertrain warranty period. The dealership inspected the vehicle and advised that no issue was found, and no repairs were performed at that time. Approximately 11,000 miles later, the vehicle experienced severe transmission problems, which progressed to complete transmission failure at approximately 109,000 miles. Safety Risk: The transmission failure resulted in a sudden loss of power and reduced vehicle operability while driving. This condition presents a potential safety risk to the driver and surrounding traffic, particularly during normal roadway and highway use. Prior Inspection / Diagnosis: The issue was not identified or reproduced during the dealership inspection at approximately 98,000 miles when the check engine light was present. Other Inspections: The vehicle was inspected by a Hyundai dealership at approximately 98,000 miles. No inspection by police, insurance representatives, or manufacturer engineering personnel has occurred since the transmission failure. Warning Signs: Check engine light illuminated at approximately 98,000 miles Vehicle was taken to dealership for diagnosis at that time No specific transmission warning messages were displayed Dealership reported no issue found Maintenance History: The vehicle has been regularly maintained with oil changes performed approximately every 5,000 miles. Maintenance records are available for review upon request.

Engine continuously burns oil excessively and the dealership is falsifying the oil consumption test. At my local oil change shop, there is no oil left on dipstick at 3,000 mile interval. When I took it to dealer for consumption test, they checked dipstick after 1,000 miles and it was OVER THE FULL LEVEL. How can the oil be over the full level? This indicates they overfilled it to begin with and invalidated the test. Hyundai corporate is doing everything they can do avoid addressing this issue with the 2.4 engine in these models. Additionally, the transmission already failed less than 70k miles on the car.

we took it in to be looked at after it had a o2 sensor go bad I changed the sensor and checked fluids I noticed the oil was a touch low and it had metal on the dipstick. I took in to dealership for repair / replacement and Hyundai denied the claim. Even after I have video proof from the dealer technician saying there is metal and bearing material in the oil. I took it to another dealership and they found metal in the oil control valve and still denied it. We got the car back because we were not provided a loaner or a rental. I called back in with concern that the car had a weird burning smell and the car would die. Then it started sounding weird as well. Then called again Saturday because I checked oil and it had fuel smell in the oil. Now today it left my family stranded on the highway. I have th 100,000 mile ten year warranty and the car is only at 83480 miles now when this all started it was at 82000. I have expressed my concern of safety before it finally left my family vernable to be injured in the lane that it died in This afternoon. Many denied claims and now very dangerous situation that was preventable and could have cause fire or death. I brought to manufactures attention early to prevent a accident happening. I was denied all the way through the process .

The door was completely shut - I was driving on the highway - no alarm on the instrument panel, fully stage 2 latched ( even if it is just stage 1 latched - the instrument panel gives an alarm - there was no alarms about door not fully closed) everything was normal. 15 minutes into the drive - I was exiting the highway, making a right hand turn - the door suddenly popped open, alarm went off on the instrument panel - thankfully did not swing open, I was able to hold onto the door. I shut the door again - drove for 200 Miles - no issue again. This was the first ever time I saw this issue at 90K miles

The trunk hatch is no longer functioning. The car beeps, but does not unlatch. Once the gate is manually open from a latch inside the trunk, it will not close by pushing the gate close button. It just stopped working. I went into the grocery store, and when I returned with groceries, it stopped working. Hyundai says it's out of warranty and will cost $1800 to repair.

Paint is significantly peeling on the hood of my car.

The contact owns a 2019 Hyundai Santa Fe. The contact stated that while driving approximately 45 MPH, the vehicle hesitated while accelerating with the accelerator pedal depressed and the RPM raised. The contact stated that the vehicle occasionally failed to start. No warning light was illuminated. Additionally, while driving at various speeds, the vehicle lost automotive power. The vehicle was taken to a local dealer, where it was diagnosed, and determined that there were metal shavings in the oil pan. Hyundai Eugene (89320 N Game Farm Rd, Eugene, OR 97408) was contacted; however, the failure was not identified. Upon further investigation, the Hyundai Blue Link App retrieved DTC associated with the Power Train EMS and Power Train TCU. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 87,000.

Since December my car has been burning oil at a fast rate. My husband has already had to add an additional 4 quarts since my last service 3000 miles ago. I have read and heard from others with a Santa Fe that they are having to replace their engines because of this. They are under warranty. Unfortunately I am not. I’ve already dealt with a white paint issue with Hyundai. I called couple weeks ago and was told someone would email me and they have not. I’m not sure where to turn now.

The vehicle was burning through oil excessively. I was adding 1 quart of oil a week. Dealer did an oil consumption test. They confirmed the engine needed replacement. These vehicles are getting to be known for this issue and the dealer is making me pay 40% of the repairs. They should be covering 100% because the issue is not isolated to my vehicle only.

My Hyundai Santa Fe 2019 Limited is burning oil. It started after the Turbo broke in October 2024. The turbo began leaking oil and then died. I took it to the dealership as it is still under warranty and they replaced the turbo. As a result, I have had issues ever since and now my car burns oil at a fast rate. In between oil changes I need to put oil in the engine to avoid it being drained. I am able to go about 3k miles on Synthetic oil and by 2.5-3k it is almost empty. It has been doing this now since 2024. I just had my 90k mile check up complete and with that I got an oil change. This was done in November 2024. Syntehtic oil was used. On January 16, as I was driving my car mileage decreased, the car began to shake and the engine light came on. I was able to safely stop and have the car towed. It was found that after driving just 2k miles the oil had completely burned off. I currently have an appointment at the dealer for them to run diagnostics on why it is burning. I saw there was a class action lawsuit against other Hyundai's doing the same thing and as a result Hyundai has to replace the engine. I also have read numerous forums where everyone is reporting the same thing with this particular model of it burning oil. I wanted to report this in case there were other owners of the same car experiencing the same thing.

Complaint: Safety Defect - Engine Failure Risk (Stalling/Fire) My 2019 Hyundai Santa Fe has the defective Theta II 2.0L Turbo engine (G4KH), subject of class action In re: Hyundai and Kia Engine Litigation and multiple TSBs. The engine has a known manufacturing defect causing premature connecting rod bearing failure, leading to catastrophic engine seizure. SAFETY CONSEQUENCE: This defect presents a clear, unreasonable safety risk: Sudden Stalling: Engine can seize without warning while driving, causing loss of propulsion and power steering/brakes, leading to a crash. Engine Fire: Failed engines can leak oil onto hot components, causing fires. MANUFACTURER'S INADEQUATE REMEDY: Hyundai's "Knock Sensor Detection System" software update (Campaign 966) only attempts to detect failure moments before it happens. It does NOT fix the underlying mechanical defect. The engine remains a ticking time bomb. PERSONAL EXPERIENCE: My vehicle has suffered multiple related failures (turbocharger, fuel injectors) costing over $5,700, confirming the powertrain's deterioration. I fear driving it, especially with my teenage daughter. The defect is well-known, yet Hyundai's settlements fail to protect subsequent owners like myself, leaving unsafe vehicles on the road. REQUEST: I urge NHTSA to investigate the ongoing safety risk these engines pose to all owners, compel Hyundai to issue a true safety recall for a permanent repair (e.g., engine long-block replacement), and mandate clear disclosure of this defect to all used car buyers.

internal mechanical failure of the piston rings and cylinder walls. Misfire on Cylinder #2. Further testing revealed that Cylinder #2 is at 80 PSI, which is significantly below the manufacturer's specification. A subsequent leak-down test showed a 90% loss of pressure with air escaping through the oil filler hole. The issue stated above can cause severe mechanical failure of piston rings and cylinder walls can absolutely lead to connecting rod bearing problems by creating excessive debris, poor lubrication, abnormal piston motion, and increased stress, causing premature wear, overheating, and eventual bearing failure, often resulting in catastrophic engine knocking and damage.  Diagnostics completed by Hyundai dealer and stated an engine replacement. Vehicle became difficult to steer and then warning lamp came on. Vehicle was difficult to turn left and right and almost caused a collision.

On my 2019 Sante Fe 2.0T, I started having oil consumption/engine issues after 85, 000 miles. Under warranty, I had several minor repairs made over the last year (since 87,000 miles) at the dealership. In September 2025, at 97, 500 miles, I had it into the dealership complaining of burning oil and excessive consumptions in between oil changes. They AGAIN made a few minor repairs, I signed a one-owner warranty form since it was prior to 100,000, and they said come back if I experience further issues. On December 21, at 9pm at night, I broke down on the side of the PA turnpike. My engine light came on after my car started shaking vigorously, and wouldn't accelerate beyond 30mph. Being a Sunday night, I called the dealership in the morning- I was told no appointments for 3 weeks. Took it to a mechanic- where they diagnosed engine failure- hole in intake vale and floating valve not seated. Towed to dealership where it was INITIALLY diagnosed spark plugs and engine coil. Once a mentioned I had a prior diagnosis and pictures, Hyundai did bioscope- found burnt valve and now need all new intake values and part of the engine rebuilt. Hyundai wants me to pay for repairs. I don't think I should have to pay a dime- I've been complaining for over 15,000 miles BEFORE my warranty expired. And now, at 102, 000 miles, the engines blown?? This is a known manufacturer defect with the Theta II engines, and the pistons. I would expect Hyundai at the VERY LEAST to cover the cost of the repairs. Quite frankly, they should replace my engine with a new one, since replacing valves wont solve the pistons and burning excessive oil anyways. I have all documentation of repairs at the dealerships, email correspondence sent between the dealership's service advisors and myself, as well as my routine oil changes.

Driving on interstate when the car all of a sudden started shaking and the check engine light came on. Had it towed to repair place who said they could not touch it and had to go to Hyundai. Towed it there. Just advised today of the issue and that Hyundai wouldn't cover it. Car has just over 100k miles on it. The engine should not fail this soon. Cylinder 2 no compression was the reported issue. Without a car for several weeks.

After several oil changes and going from ever 5000 miles to every 3000 miles for oil changes to the need to add additional oil before hitting 3000 for being low on oil. Was told this vehicle just burned oil often and nothing really i was able to do. Check engine light turned on. Car stalled, shook and even turned off after being idle too long. Diagnostic found a leak in a cylinder and no combustion in engine. Out of warranty coverage. No warning lamps came on prior. Was on the freeway when light came on luckily was able to pull over safely. Seen many other cars with similar year, make model and engine had similar issues with oil consumption leading to the need of a full engine replacement. Further reading into issue showed several class actions and recalls to similar situation.

Vehicle is consuming oil at an exceptionally fast rate. In October 2025, when taken in for an oil change and my complaint of a burning smell upon quick acceleration, the technician documented no oil was found on the dipstick. Just a month later, in November 2025, the oil level was already extremely low, the vehicle was taken back to the dealer, and an oil consumption test is currently being administered. The vehicle is scheduled for an engine replacement in January 2026 after the consumption test is concluded.

Overly excessive oil consumption 2 Quarts every 3 or 4 days.no leaks. Engine gets so hot I don't have to turn on heater In winter. On going issue since 100,000 miles. EBS light stays on electronic parking brake switch does not work. Parking brake will randomly engage after vehicle is turned off. Dealership cannot duplicate issue. If cruse control is turned on the vehicles warning lights all of them will suddenly illuminate and the vehicle shuts off. alternator and battery replaced. Have not used cruse control since. Airbags never inflated in a front end crash at 45mph Most recently I started experiencing I intermittent trouble staring the car. Then one day it didn't start at all and smoke was coming from under the hood. Towed to mechanic , starter burnt up 155,000. $ 900 to replace then a couple days later I lost power on the freeway and the car started jerking and vibrating. Stopped Vehicle cut off and would not start. After 1hr I started and limped home. Vibration under 2000 RPMs and when stopped. Knocking noise under hood. Brand new spark plugs. Mechanic stated Cylinder 3;missfire was identified as a hole in a valve due to weak material now I have to replace engine. Oil consumption and excessive friction and heat is to blame. My car has been cared for like a baby it's all I have. I should not have to be responsible for this very cheaply made engine that was doomed to fail.

Engine oil consumption issue. I have taken the vehicle in 4 times due to this they have. Changed hoses and even the oil pan but the engine still runs out of oil. On several occasions the oil light comes on within 1000 miles of a oil change and when I check it the system is completely out of oil. This means the lubrication system is running with no oil and likely has metal particles in it. I have contacted Hyundai corporate and the issues still has not been resolved. There needs to be a recall on these engines before they start blowing up. I uploaded files of thw most recent service nov 5th and the current odometer reading and oil level. 7 days later the oil level is low.

This vehicle requires 1-2 quarts of oil to be added to it weekly. It's all over the internet that many different models of Hyundais consume excessive amounts of oil. This puts others at risk due to damaging the engine and the possibility that the car will just stop completely while driving it. We have records to show how often and how much we have to add more oil every week.

I purchased my 2019 Hyundai Santa Fe on October 29, 2021. Since then, I’ve experienced a series of mechanical and electrical failures that I believe are far beyond normal for a vehicle of this age. - The remote start has never worked. - On October 20, 2023, the hatch latch failed. The only way to open it now is by climbing into the back and manually pulling the latch. - On October 27, 2023, the electric power steering failed. I had to replace the entire steering column at a cost of $4,000. - The paint began deteriorating prematurely and required a full repair. Hyundai covered this under warranty, but the cost was $8,000. - In early spring 2025, all coil packs had to be replaced due to misfires, costing approximately $500. - September 4, 2025, The car stalled while I was driving on a main road and I had to pull over. There were no warning lights and I started home. About a mile from home check engine light came on so contact mechanic. Ended up towing to a dealership and was told the engine must be replaced because the oil had burned off without any warning from the oil light indicator. The turbo also needs replacement. - The combined cost is $14,000. These failures have caused significant financial hardship and stress. I am currently $17,000 underwater on the loan, and the repair costs are overwhelming. The lack of warning before catastrophic engine damage is especially concerning. I believe these issues reflect systemic defects in the vehicle’s design and manufacturing. The repeated failure of critical components—especially the steering system and oil monitoring—make this the worst automotive experience I’ve ever had. I respectfully request that the NHTSA investigate these failures and determine whether Hyundai should be held accountable. Consumers deserve protection from vehicles with such extensive and costly problems.

The car is burning oil and Hyundai advises to change the oil every 7500 miles. The car holds 5.1 qt of oil and is currently burning about 1 qt of oil for every 5,000 miles. How is this not a forced recall? People are blowing up their motors all over the country. They knew it was an issue and bought their way out of a class action lawsuit. This endangers any driver if it happens on the interstate. Hyundai/Kia are being allowed to skirt accountability with these motors.

This car has been cutting off for a month and no type of codes popping up alternator has been replaced two brand new batteries has been replaced which is dangers car cutting off while I am driving this vehicle is not safe at all needs to be recalled asap mechanic can’t even find the problem .

Paint peeling and chipping will cause rust.

I was driving home Friday August 29th 2025 around 10:30 am on I-70 W when I began to have trouble accelerating my vehicle. There were vehicles trailing closely behind me so I increased pressure on the gas pedal. I would feel my car forcibly trying to compensate and the RPMs on the vehicle increased significantly. The check engine light then illuminated and the car stedily beagan to decelerate although RPMS were increasing and the force on the gas pedal was at its maximum. I could no longer get past 30 MPH. The cars behind me had to quickly change lanes behind me to avoid rear end collision and I finally pulled over to the shoulder of the highway but it was a very narrow shoulder so my safety and the safety of those driving around were compromised because they could have easily resulted in a high speed rear-end collision that could have been fatal and the location of my car on the shoulder was not safe and I could have been side-swipped waiting for a friend to come get me and for me to move my car off hat narrow shoulder. I was frantic and very emotionally distressed by this incident because all the maintenance on the car was up to date and there was no check engine light on in the car prior to this incident. The unexpected and decelleration and inability to compensate on the highway was very unsafe. I have taken my car to the delearship and they have yet to address my engine issues or the safety concerns. The rep actually laughed while I was recounting the events. I also called hagerstown police department to have a police officer come out to the breakdown site because I did not feel safe but my frined arrived before the police.

Paint coming off of hood, no contact of any kind. Took to dealer and was told past its warranty sorry. Cost me over $1K to fix the problem.

Oil consumption on vehicle engine leading the engine to run low on oil for extended periods of time

Rear backup camera not working. Put car in reverse gear multi function screen goes black

White paint peeling off 2019 Santa Fe since 2023 ... Hyundai says they are aware of the defective paint issue but denied any recorse or responsibility. Paint comes off while driving and reduces visibility.

Yesterday afternoon after running errands, my car was off and in my driveway. Within 15 minutes I noticed it was smoking. When I opened the hood. The engine was on fire. I attempted to put it out but was unsuccessful. 911 was called and responded to put the flame out. The car was destroyed. I recently had my engine resealed and turbo replaced at a Hyundai dealership. I picked up my car following repairs on April 18th.

I am the owner of a 2019 Hyundai Santa Fe in Pearl White (paint code SWP). The paint on my vehicle has begun peeling extensively on the hood, and other exterior panels. This appears to be the same paint defect that Hyundai previously acknowledged for the 2017–2018 Santa Fe Sport under a Customer Satisfaction Program (TXXW), but the 2019 model is not covered. The paint is bubbling and lifting without any impact or damage, suggesting a manufacturing defect. This significantly affects the vehicle’s appearance and may compromise corrosion protection. Numerous other owners of 2019 Hyundai models have reported similar problems. I am requesting that NHTSA investigate this issue as a potential widespread defect and urge Hyundai to include affected model years in any extended warranty or recall efforts.

Was at a complete stop at a light with a car in front me, I had plenty of space when I started accelerating and then suddenly the automatic system braked hard. Like there was literally NO REASON for what the car did. It took a few seconds to get out of that issue but then was able to proceed as normal. There have been at least 2 other times where a side sensor was triggered while on the freeway violently jerking me to the left, nearly putting into another lane.

Vehicle is shuddering/jerking upon acceleration due to a defect in the 8 speed automatic transmission. This condition was reproduced by Hyundai of Plymouth, MA and documented on the repair order. Dealer states that a new transmission is required to fix this problem. Safety is at risk due to shuddering upon acceleration which causes hesitation in acceleration. My Hyundai Santa Fe is available for inspection. There should be a recall on this vehicle.

One cylinder of the engine is misfiring. When I bought it used in 2021, I realized it had a problem. At red lights or stop signs, the car would randomly not accelerate when it was time for me to go. I would have to turn it off, then on; shift to park then drive; or mash hard on the gas for the car to recover. For example, it happened at these days and times in 2024 (I didn't write down every time since ownership began): 1/24/24 and the key icon lit up; 3/14/24 at 9:20 am; 4/20/24; 7/19/24; 8/7/24; 8/18/24; 8/21/24 at 10:40 am; 8/25/24; 8/27/24; 9/7/24 at 12:30 pm and 3:21 pm; 9/12/24 at 10:38 am; 9/20/24; 9/21/24 at 1:43 pm; 9/23/24 at 7:38 am; 11/12 at 9:36 am; 10/26/24; and 10/27 at 4:37 pm. It was scary! I took the car to the Hyundai dealership in September 2022 and in October 2022 for this issue and the alert that Forward Collision Assist warning wasn't working. I was told both time that they didn't know why the first happened and recommended I replace the entire bumper for the second (it's no longer happening and I did not replace the bumper). I reported it to Hyundai Customer Care and nothing happened. The car also required 4-5 quarts of oil every 2000 miles. I believe these were precursors to what happened this month. On April 5, 2025 the car completely stopped while I was driving on the highway. I added oil and it chugged to an oil change shop where the diagnosis was a problem with coil 3 in the engine. I went to an auto parts store and replaced coil 3, and the car chugged just enough for me to get home. I had a tune up and the mechanic put Heet in the gas tank in case it was a fuel injection issue. The car didn't improve so I took it to another mechanic who diagnosed a misfire in the third cylinder as well, and the spark plug in the third spot looked brand new though the other three showed a bit of wear from the few days I used the car. He told me the engine problem was serious and needed a dealer's examination. I will go to the dealership on 4/17/25.

A year after I purchased vehicle the paint started peeling off the wheel. When I took it to the dealership they kept telling me they were still addressing problem and would get back to me. Contacted them several times and they still didn’t have the problem solved. Then the dealership changed ownerships. New dealership says not their problem. And it was too late at this point. I also have the paint on my hood of my car peeling. Both of these problems are gonna be very expensive to repair! I see this is a known problem. Hyundai needs to be accountable. I live in Auburn Al

When accelerating the transmission slips. My mechanic said Hyundai has a memo saying they are making a new torque converter due to these problems, and I will need a new torque converter. The torque converter is on backorder and according to my mechanic, will not be available for many months; thus indicating there are many other folks with the same problem. This is very dangerous when accelerating, as the speed drops off due to the slippage, and can put me in a dangerous position if I need to accelerate to avoid a potential situation. It has also presented issues from a dead stop, pulling out into traffic, where the slippage puts me at risk. This has been going on for quite some time, and my mechanic has been doing what Hyundai memos instuct.

The contact owns a 2019 Hyundai Santa Fe. The contact stated that while attempting to accelerate from a stoplight, the vehicle failed to respond. The Auto START/STOP feature failed to restart the engine as designed. The contact stated that the Turbo light was illuminated as if the turbo was activated, even though the contact had not activated the feature. The vehicle was taken to a Certified mechanic who determined that the turbo had failed. The turbocharger was replaced. After the vehicle was repaired, the failure reoccurred while the vehicle was idling or parked. There were no warning lights illuminated. The dealer was informed of the failure however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the dealer for assistance. The failure mileage was 90,000.

The contact owned a 2019 Hyundai Santa Fe. The contact stated that as his daughter was driving at 20 MPH on the highway, she depressed the brake pedal, the brakes failed to respond, and the vehicle started to smoke from the engine and into the cabin. There were no warning lights illuminated. The contact's daughter then tried to depress the brake pedal again, and the contact's daughter then jumped out of the vehicle on the ramp. The vehicle was coming down on the intersection unoccupied, engulfed in smoke, initially hitting a stop sign and then another unknown sign and sequentially coming to a stop. The contact then saw the vehicle at the hillside engulfed with fire and smoke and tried to break a window, however, the contact heard his daughter and stopped. The Fire Department and Police Department were on scene and extinguished the remaining of the fire and the hillside. The origin of the fire was on the engine. The manufacturer was not made aware of the failure. The vehicle was consumed by the fire and the remainder were taken to Lenzi Automotive. The contact was the only occupant in the vehicle and sustained scrapes and bruises to her elbow, finger, right thigh, buttocks, and back rib that require medical attention. The failure mileage was approximately 77,200.

Car turns off at lights /stop signs. Automatic break system activates. Have to wait at least five minutes to be able to restart car z same happens after driving and parking. Turbo and battery were replaced. I make sure not to use the automatic on/off feature which make issue worse. This is my fourth attempt to contact you. I cannot trade car in bc of mileage and still owing $. I love me vehicle and just want issue recognized and taken care off.

The contact owns a 2019 Hyundai Santa Fe. The contact stated while at a red light, the vehicle stalled. The failure had occurred on several occasions. No warning light was illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2019 Hyundai Santa Fe. The contact stated while the vehicle was either stationary, parked, or being driven, the seat belt buckle failed to operate as designed. The seat belt warning light was illuminated. The contact stated that during the colder months, the seat belt buckle was more difficult to latch securely. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

White body paint chipping.

Wipers are in the office position, but suddenly go up and down 2 inches, while off, and won't turn on. It snowed the day before, but wasn't while I was driving. Also, my hood is peeling. I have white paint.

Auto stop/go disables car’s ability to resume driving after stopping at a light etc. This is without activating feature. You have open and close door and press button on/off over and over. Turbo was changed bc mechanic assumed it was the problem. Now it is happening after reaching destination and then attempting to leave if not sitting long enough. New battery and $2000 turbo!

This has been an ongoing issue since the date of purchase 10/23. I've been taking my vehicle for regular check ups and oil changes. My vehicle appears to be consuming oil. I have to put a quart in every week, but no one can find the issue. The dealership told me there is a recall on these particular vehicles engine.

The contact owns a 2019 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle lost motive power while depressing the accelerator pedal, with the check engine warning light illuminated. The vehicle was taken to a dealer and the turbo was replaced. The contact stated that months later, the vehicle hesitated and jerked while depressing the accelerator pedal with the check engine warning light illuminated. The vehicle was taken back to the dealer where a part on the transmission was replaced; however, the failure returned, and the check engine warning light illuminated. The vehicle was taken back to the dealer and the contact was informed that the transmission needed to be replaced. The contact took the vehicle to an independent mechanic and had the transmission replaced. The contact stated that months later, the vehicle began to sputter with an abnormal knocking sound coming from the vehicle. The check engine warning light returned, and the vehicle was taken to the nearest dealer. The vehicle was diagnosed with engine failure. The vehicle was not repaired and remained with the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 87,000.

2019 Santa Fe, this vehicle was serviced by Hyundai three times for a "Knock Sensor" notification. 12/3/2019: ECM manufacturers recall 14,242 miles 7/13/2021: Knock Sensor hardware notification - 38,615 miles 12/15/2024 repaired 1/7/2025: Knock Sensor hardware notification – 79,882 miles Panel indicating motor issues, vehicle becomes unable to accelerate above 60 mph. We have documented communications between dealers and Hyundia corporate with case#

We have had our vehicle for over 2 years with routine maintenance. On 1/25/26 We were driving home and oil light came on then check engine light. The oil pressure the issue.

SUV driving great for 2 years with routine maintenance- engine light pops up, doesn’t go away, and i take it to a local shop. SUV has low oil pressure of 5 and needs replaced. No sounds or driving issues prior.

Issue with idle on-off. After idling at light etc. car will stall. First time would not re-start , I was towed. Mechanic replaced turbo feature but problem persists and I am not using the on -off feature in an attempt to not have this happen, yet it does.

Transmission: yes, available upon inspection I own a 2019 Hyundai Santa Fe. I have brought it in for repairs on the transmission a couple of times. The check engine light has come on but the computer was not displaying the problem. I am aware that this is not uncommon for the year, make, and model. Recently, I was driving my car on a high-speed highway when the transmission went out. While suppressing the gas, the transmission slipped and would not accelerate. As cars were passing me on either side, my car decelerated and cars behind me came close to rear-ending me. Again, this was at high speeds and put my safety in jeopardy. I was finally able to find a gap in the cars and able to get to the shoulder but not after several minutes of unsafe conditions. After this incident, I brought it back to the service center and the computer analysis did display that it is an internal transmission problem. The service center has inspected the transmission. Yes, the warning lamps were displaying, first about 8 months prior. As stated previously, the actual problem was not displaying. Attached document is previous work done for transmission due to incorrect computer diagnostics.

rear camera malfunction just like other models

Upon going for an oil change at Express Lube in Newton , NJ I was advised that there are multiple widespread & ongoing problems with a crack that forms in the oil pan next to the drain/fill plug. My vehicle was diagnosed with that very problem. I believe a a recall to should be done by Hyundai to replace these oil pans. Thank you

I have unusable camera in my 2019 Sante Fe, that is not included in a recent recall. Tried to find what “Problem” actually is on current recall to compare to mine. My picture is too bright and contrast ruins ability to identify objects behind me. Is the recall based on a similar problem? As your current Hyundai recall states: "An inoperative rearview camera will reduce rearward visibility while driving in reverse, increasing the risk of injury to bystanders." Local dealership has tried to fix, but after almost a month has not. Question is should recall be extended beyond current model years?

Rearview cameras are unusable due to high brightness and contrast issues. Seems same problem possibly as recent recall even though not in same model years. Hyundai dealership has been unable to resolve since November 6 and as recall highlights "increasing the risk of injury.." Attached photo of condition, usually worse than this photo in bright sunlight.

The paint is failing, it is coming off in sheets, there is no damage to the car where the paint is coming off.

The seat is able to forward face up to 40 lbs with a seatbelt install and 35 lbs with a latch install. When trying to install this seat with the seatbelt the instruction manual states not to lock the seatbelt after install however if the seatbelt inst not locked the seatbelt moves easily with some pressure (i.e. child pushing legs against back seat) and then becomes so lose that is can fall over. ALternately, i have tried the install with locking the seatbelt and this solution only lasts 1-2 car rides longer. (i.e. i would need to reinstall my seat every other time my child rode in the car). Currently the seat is installed with the latch system as this is the only way to get a safe install however my son is currently 34lbs and it will soon be unsafe to ride rear facing with the latch system which will then force me to turn him front facing before I or my son are ready.

Peeling paint as a result of manufacturing issue (no primer was ever added prior to paint). I have spoken with Hyundai twice and both times they have refused to repair since vehicle is no longer in warranty. I would like for Hyundai to take accountability for this for myself and all other 100’s of people who are dealing with this. They show no honor to those of us who have invested multiple thousands into their business.

The contact owns a 2019 Hyundai Santa Fe. The contact stated that while driving at approximately 22 MPH, the vehicle struck a pot-hole which caused the driver seat to move out of place. The contact stated that while accelerating, the front driver seat would shift backward and while shifted into reverse the seat would move forward.  The vehicle was taken to a local dealer where it was diagnosed that the seat rail was damaged and the seat rail and seat needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 92,000.

CRANK SHAFT SEAL LEAK ON A 44700 2019. HOWEVER THERE IS A RECALL ON THE CRANKSHAFT SENSOR. THEREFORE WHY WOUL THIS CAR NEED A SEAL WITH THIS YESR AN LESS MILEAGE. SOMEONE NEEDS TO LOOK INTO THIS. BECAUSE THE DEALER WANTS 2448.00 TO FIX THIS.

The Forward Collision Assist would intermittently disable during driving. The Lane Keeping Assist light illuminated and would not allow me to disable it causing the vehicle to drive straight only and to make left or right turns extremely hard to turn the vehicle. This incident occurred on [XXX] and was dropped off at Johnson Hyundai in Wake Forest on that date. After a week of no contact of a diagnosis, I had to visit the dealer and was told the steering column was the issue and needed to be replaced. I contacted Hyundai America to report this issue and currently waiting on a response from their warranty to see if they will cover all or a percentage of the replacement of the steering column since my mileage is over their 100k (113k to be exact) coverage. While I appreciate their efforts, I also feel this could have resulted in a very serious incident had my daughter been driving on the highway when this occurred. Thankfully, she was picking me from home and it happened as we drove off from our house in our neighborhood. A steering column should outlast any other part(s) of a vehicle. If not, this is a huge safety concern. My [XXX] was also in the car at the time and I cannot even imagine how I would recover if something worse were to happen while he's on board. Hopefully this reporting will keep something bad from happening to others who own this type of vehicle but failed to report it. Thank you for your time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car just stalls at a stop ligth , no check engine light, no warning, and takes several attempts to start. It happened 3 times in two weeks one of those time while in the highway. One a the stop ligth and one driving in the neighborhood.

I had a tow-hitch installed and attached a cargo tray which I previously used with my 2010 Santa Fe. On June 21, 2024 at the end of the first day of our extended vacation the items on the passenger side of the cargo tray had melted. This included elements of the cargo tray itself, a Coleman chair, a brand new (1st use) Yeti cooler, cargo net and bungee cords. The following day I went to a Hyundai dealership in Charlestown, WV who verified the tow hitch was installed correctly but mentioned that the exhaust from my Turbo 2.0 engine was extremely hot and probably contributed to the melting. We were not able to find a way to elevate the tray away from the exhaust or add a shield to divert the heat. We had to discontinue use of the tray and purchase a trailer which connected several feet behind the car. As mentioned, I previously used this same tray with my 2010 Sant Fe without any difficulty or heat issues. I am concerned because of the potential for a fire with items igniting due to the extreme heat. I did not find any warnings about this nor any verbal precautions from the dealer when I purchased the car. If I had been carrying items more flammable I could potentially of had a fire start on the tray while the car was in motion resulting in more severe damage or harm to persons.

Continuous issue of front driver passenger power seat front level button failure. Continuous Headlights, fog lights getting fused every 4 months. Indoor back roof light works and sometime just does not work for months.

enciende la alerta de choque y para sin tener vehiculos cerca.

I had a serious issue with the Santa Fe lane keeper system. I was driving on I15 in a winding portion through the Virgin River Gorge in relatively high traffic on a corner. I have used this feature many times in the past and expected a gentle nudge on the steering wheel. But unexpectedly the steering wheel turned hard left, almost causing a total loss of control. I am safe driver always checking for other drivers doing what they shouldn't, but I never expected my car to be the one making dangerous movements. If I hadn't had a firm grip on the wheel, I would have been out of control on a narrow bridge in heavy traffic. Am I the only one with this problem?

Front CV Joint inner axle boot losing grease due to manufacture insufficient torque or poor quality of the clamp material.

Seatbelt wont snap or lock. This is a safety issue

For the past month my car has been stalling in traffic. The car stalls and then turns back on a few seconds later. It also stalls when I am accelerating after stopping for a red light. This situation is very dangerous and it means that I cannot drive my car expecting to be safe at all. It seems like the motor and the transmission are involved which makes the stalling very dangerous as those are major systems.

Seat belt won't snap on the driver side.

Fire while driving - Electrical - No Warnings Reference NHTSA Recall 23V181000 Fire Extinguished once by fire extinguisher (civilian) then again by Union, MO fire department. Hyundai had the vehicle towed to their inspection facility. Inspection report being withheld. Claim has been denied. Hyundai now refusing to return vehicle.

My Santa Fe developed difficulty starting beginning the afternoon of February 18. While waiting in stop-and-go traffic to park for a sporting event, the ISG (idle stop-and-go) activated at least 40 times. After at least the 40th time, the Santa Fe did not turn back on. After about 10 minutes, I was able to start it. This happened while I was stuck in very heavy traffic exiting the freeway. After that, it would always take multiple attempts to start the car even though the battery had more than enough power to turn over the starter. After a couple of days of dealing with this, I took the Santa Fe to my local Hyundai dealer. After diagnostics, they were able to reproduce the problem and they determined that the starter had developed an intermittent short which was likely caused by the multiple ISG activations on Sunday, 2/18/2024. While they verbally agreed with me that repeated activation of the ISG was the likely cause of the starter short, they wouldn't put that in the written service statement. At the time of this problem, my Santa Fe was 1,887 miles past the 5-year 60,000 mile bumper-to-bumper warranty. I had purchased the Santa Fe a few months ago as certified pre-owned with about 58,500 miles on it so, even though being the 2nd owner, I retained the remainder of the bumper-to-bumper warranty as well as the 10 year 100,000 engine/drivetrain/transmission warranty. Oddly enough the starter, which is attached to the engine is categorized as part of the car's electrical system instead of as part of the engine so the starter replacement wasn't covered. I appealed to the dealer for a discount of some kind. They declined. They claimed to have called Hyundai USA which also supposedly said no to covering the cost of the new starter. A quick Google search for this problem revealed other owners of Santa Fes with the ISG have had the same exact issue.

There is a system in the car that starts and stops engine, supposedly only at lights to save on fuel. Mine has stopped in the middle of a highway on my way up to Tahoe. Luckily I had just left light and only driven enough to reach the speed of about 10 miles per hour so the cars behind me were able to stop and not hit me. I had to completely turn the car off, put in park and restart car to get it to operate. It has stalled out like a stick shift would if not handled properly, but it is an automatic transmission, on numerous times. Sometimes this will cause the vehicle to completely shut down and sometime it will sputter for a few minutes and then slowly pick speed up and stop. The IGS button to turn this feature on and off when you get into the vehicle will sometimes stay off (not supposed to) and sometimes turn back off as it is supposed to each time the vehicle is turned on or off. It doesn't register as a recall, but I have done my research and saw that at one point you guys had done an investigation into this exact problem with my car. It doesn't show up on diagnostic and it doesnt do this every time I drive. So I have no way to show mechanics the isues. But this puts my life and anyone in my cars lives at risk. Not to mention any cars behind me if this happens on the highway again. I dont know what to do :( Can you please help me?

Oil Pan leaks after an oil change. Oil pan has a hairline crack just below the drain plug after normal tightening of the plug. Excessive oil was found on my driveway. No obvious engine damage, considering the vehicle was only moved from one spot to the other. The dealer stated the oil pan isn't covered under warranty. I simple internet search revealed there was a high number of complaints. It was a "Do It Yourself repair." The cost to fix was to replace the oil pain, new tools and 5 quarts of oil.

2019 Hyundai the white paint is peeling. It was not caused by road damage. I asked the dealership and was told I was past the warranty due to my mileage.

At various times the vehicle will not start. It takes multi times to to start the vehicle. The starter and battery have been tested and both are in excellent condition. Both key phob batteries have been replaced and the vehicle at times won’t start but the dash lights turn on. After twice of trying to start the breaks get really stiff. I’ve learned if I get out of the vehicle and open the hood and close it the car will start then any other time getting out and back in it does not start. I even placed the key phob in the designated location of the battery died and still won’t start. The check engine is not on either.

On August 24, 2023, I was walking to my car, a 2019 Santa Fe in my driveway. The back windshield spontaneously shattered! It was only 70 degrees out and I had my window cracked open a bit. The noise sounded like a gun shot. I was extremely fortunate that I was not behind the windshield or that I was driving. I have no explanation as to what happened. I called my insurance company, and the windshield is being replaced by Safelite on Tuesday, 8/29/23. However, I have to pay for $483 for a new windshield, my deductible is $500. I am more concerned about safety. I have seen other complaints about Hyundai windshields. Please Hyundai address this issue.

The Airbag light keeps coming on and saying it’s not activated, the wiring also keeps blowing out brand new headlights due to faulty wiring.

the systems forward collision and lane departure warning are randomly turned off. Dealership is not aware of how to fix

Engine Failure. Engine stalls during deceleration. If it doesn’t stall while braking, it immediately stalls around 5 mph when I come to a stop sign or red light. Vehicle start/stop button will not work to start the vehicle back up. It is to sit for 10-20 minutes and then it will start. If I don’t let it sit, it gives me a message on the dash that the vehicle is already on/running even though it is not. I have done regular maintenance and have had it serviced 4 times for the same issues. It has 126,000 on it. The dealership said it was the oxygen sensors and spark plugs. We had those fixed and the problem continued. The dealership is now wanting me to pay $11,000 for a used motor to be installed. Check engine light keeps repeating oxygen sensor malfunction. This has been happening since July of 2022.

On May 20,2023 my 2019 Hyundai Santa Ultimate turbo died while I was sitting at a red light in the far right lane in an extremely busy street. Car was running perfectly fine prior to it dying. For almost 15 mins my car wouldn’t turn over. Then it just started it right up. Took it home my husband checked for any codes, nothing. I checked the Blue Link app, no issues detected. On June 29th at approximately 9:08AM my car dies again while sitting at a red light. Next to an off ramp to an extremely busy freeway. I’m almost in a full panic the car restarts up. Within 5 mins it dies again. This time blocking a drive way to a driveway at a gas station. All 3 times were identical. All three have no warning. No indicator warning lights and nothing detected in the blue link app. Can’t get it to do it again. So frustrating.

On June 28th at approximately 1130pm, my son was involved in a single vehicle accident. Upon impact with the tree the car immediately burst into flames

Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning Every one of these lights are going off in the car. I’ve taken it twice to the Hyundai dealership. Both times they have not been able to figure out what is wrong with it even with the OPD it’s not showing any issues or fault codes a technician has even had the car for one week went through every single sensor, cable, battery, alternator fuses and didn’t come up with any results. He returned the car back to me completely baffled and unable to fix the issue. Please email at[ XXX] For photos and video which I cannot add here on this website through mobile. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2019 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

While driving, the engine stalled out/cut off while the car remained on. I had to push the brakes completely to re-engage the start button. The engine turned off and the check engine light came on, but turned back off once the engine restarted. The car never turned off when the start button was pressed, just the engine.

The forward collision avoidance system is malfunctioning and shuts down the traction and stability control systems making the vehicle more vulnerable to collisions. Multiple attempts to repair this system have been unsuccessful

The contact owns a 2019 Hyundai Santa Fe. The contact stated while driving at approximately 25 MPH. The contact stated that the vehicle caught on fire while they were driving on the street. The contact stated no warning light was illuminated. The fire department was on the scene and filed a report. The husband had extinguished the fire using a fire extinguisher. The contact had received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the repair was unavailable. The contact had taken the vehicle towed to a local dealer, where it had not been diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000.  VIN tool confirms parts not yet available.

The contact owns a 2019 Hyundai Santa Fe. The contact stated that on various occasions while driving at various speeds with the automatic START/STOP function activated, the vehicle started losing motive power while the brake pedal was depressed. The contact stated that the failure recurred while driving from a complete stop. The vehicle was able to restart. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the valve cover gasket needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the All-Wheel Drive (AWD) warning light was intermittently illuminated. The manufacturer was not made aware of the failure. The failure mileage was 75,500.

These Hyundai's & Kia's are being stolen left & right across the nation....Hyundai needs to fix our vehicle with an alarm system. We haven't heard anything!!! We owe on the car and if it gets stolen or ruined, we still will have to pay on this vehicle. Also, on top of it all, it will be ruined; and from what we see on TV, they can't even get the parts to fix them. Our SUV is not worth anything now due to those stealing these vehicles because of the Tic Toc videos. Those videos should be banned anyway and taken off so no one else can learn to do this horrible theft. If we can ever get another vehicle, it won't be a Hyundai. This has made us very upset that we haven't heard anything from Hyundai nor there seems to be nothing happening regarding this issue. Why isn't the government pressuring this company? We don't see anything being done.

The contact owns a 2019 Hyundai Santa Fe. The contact stated while driving from a stop signal, the vehicle experienced a delay while accelerating. The contact stated that the vehicle was jerking without warning. The contact stated that on another occasion while driving 60 MPH, the vehicle inadvertently made a sudden stop without warning. The vehicle was taken to the dealer; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was 34,000.

Caught on fire while driving

Panoramic sun roof glass exploded and shattered as I was driving down the highway on a 50 degree F cloudy day. There was no known object that struck the roof nor did we hit a bump in the road or anything. The sound was like that of a shotgun blast. I've seen other posts and settlements for earlier Hyundai vehicle makes and models where warranty was extended to cover a defect causing this. But my 2019 Hyundai Santa Fe damage is not being covered under warranty since it is a couple thousand miles over the 60,000 mile warranty. Hyundai service reported there was no object or damage found to indicate it was caused by something impacting the vehicle. My concern is what will prevent the replacement glass from breaking again if the defect causing it to happen is not fixed.

I was at a traffic light (stopped) and all of a sudden my sunroof exploded with no rhyme or reason behind it and glass shattered everywhere on top of me. Nothing was thrown at it and no other vehicles were around me to have any debris thrown up onto it. I got out and inspected the sunroof and found that there was no object imbedded on, in, or near the sunroof that would lead me to believe anything hit it. I contacted the Hyundai dealership about this and they will not cover it under warranty. I believe this is a quality control issue with faulty engineering of the sunroof and upon looking at other Hyundai forums, I found that others have reported the same thing occurring to their vehicles of the same make and model and the pictures of their damage look identical to my damage.

• What component or system failed or malfunctioned, and is it available for inspection upon request? When ambient temperature is at or below 32 degrees Fahrenheit, sufficient heat is not produced from the vehicles defroster to keep the windshield from icing. Also, sufficient heat is not produced to keep vehicle occupants warm. A Hyundai dealership confirmed the problem and replaced the thermostat, but the problem still persists. • How was your safety or the safety of others put at risk? Visibility through the windshield cannot be maintained. Also, the cabin temperature is insufficient for safe transport of young children. • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected and confirmed by a Hyundai dealership. The problem persists and has been an issue since the vehicle was purchased in 2019. The first winter that the vehicle was operated during (2020) was when the problem first presented. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The water temperature gauge on the dash board “bounces” back and forth while driving the vehicle when the ambient temperature is at or below 32 degrees Fahrenheit. This has been reported to Hyundai corporate –Hyundai case # 19328435.

Car just stopped working one day. First oil on spark plugs got them changed then the coil packs now oil is on the air filter. Car drivers really hard and doesn't shift properly. Took dealership and they aren't really helping or even trying to diagnose my car.

I purchased a pre-owned certified 2019 Hyundai Santa Fe from a Hyundai dealership on 10/13/2020 and the vehicle had 21,770 miles. Then on 10/25/2021 (vehicle mileage was 31,950), I was driving my vehicle on the onramp to i-10 West lanes at Gessner Road. As I was accelerating at 40 mph to enter the freeway, my car engine seized and immediately I lost the ability to accelerate since the engine died. I immediately pulled over and had my car towed to the local Hyundai Dealership, HUB Hyundai Mitsubishi West. The Hyundai Dealership Service Manager, Daniel Castillo (832-739-6353), inspected my vehicle and after an inspection of the engine/underside of the vehicle, Hyundai found no damage or impact on the vehicle or the underside of the vehicle besides a missing drain plug. Their analysis concluded that the full result of the mechanical issue with the engine was a result of the missing drain plug which caused the oil to leak from the engine. Hyundai denied the warranty on the engine citing due to the drain plug issue is a direct result of a third party, Brake Check, that recently changed the oil (See attachment). The Brake Check Store #545 (11564 Westheimer Road, Houston TX 77077) had conducted recent oil changes performed on the vehicle on 12/8/2020 when the vehicle had 24,300 miles and on 5/5/2021 when the vehicle had 27,681 miles. I filed a claim (#3419328-1) with Brake Check for the damages however after 5 months of correspondences I was denied since I could not prove they did anything and the drain plug was missing. I also tried to file a claim with my personal auto insurance carrier, Progressive, however I was denied since the claim did not involve an accident. There was no warning lights that ever appeared on my dash prior to the incident. However, when I did go home that evening, I noticed a fresh large oil stain on my driveway were my car had previously be parked. The oil stain just occurred that day (See attached photo)

Was driving my 2019 Hyundai Santa Fe and it completely shut off when I was stopped at a red light. Super scary! I could not get the vehicle to start again and had to call police to help. Had my hazard lights on but still felt very unsafe because there was traffic that had to go around my vehicle. Tow guy was able to get it to start again but said the transmission felt jerky. The vehicle was towed back to my home. Then the next day the vehicle was able to start and seemed fine. I had a friend drive it to the dealership while I followed behind in another vehicle. Half way there, it did the exact same thing. Was stopped at a red light and it turned off. The reason felt like a hard shift to the transmission. The engine would start but it would not shift to drive. It had to be pushed out of traffic. A few people stopped their vehicles to help push. After it was pushed to a safe spot, I had it towed to the nearest Hyundai dealership. The dealership service tech thought it just needed a new starter. He installed the starter and some update software and claimed it was fixed. Picked up the car, drove it home and it seemed fine. The next day I needed to use this car to drive my three children to school (one of my kids has special needs). I felt the transmission jerking half way there and by the time we (thankfully) made it to the school parking lot, it did a hard shift and died. That could have been very scary and unsafe if we were stuck in traffic and it died! I had it towed back to the dealership. This time around the service tech said it needs a new transmission. It’s a 2019 vehicle with 40,000 miles. It shouldn’t need a new transmission. I don’t feel safe driving this vehicle, especially with my three children!

This is the second time my 2019 Hyundai Santa has suddenly veer right out of the lane. The error message was BAC Active. The dashboard turned red and the vehicle shook for a few seconds. I'm scheduled to take it back to the dealer. I have problems with the engine making noise and have been told the noise is normal.

•What component or system failed or malfunctioned, and is it available for inspection upon request? When ambient temperature is at or below 32 degrees Fahrenheit, sufficient heat is not produced from the vehicles defroster to keep the windshield from icing. Also, sufficient heat is not produced to keep vehicle occupants warm. A Hyundai dealership confirmed the problem and replaced the thermostat, but the problem still persists. •How was your safety or the safety of others put at risk? Visibility through the windshield cannot be maintained. Also, the cabin temperature is insufficient for safe transport of young children. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected and confirmed by a Hyundai dealership. The problem persists and has been an issue since the vehicle was purchased in 2019. The first winter that the vehicle was operated during (2020) was when the problem first presented. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The water temperature gauge on the dash board “bounces” back and forth while driving the vehicle when the ambient temperature is at or below 32 degrees Fahrenheit. This has been reported to Hyundai corporate –Hyundai case # [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

2019 Hyundai Santa fe first owner after each use of the Auto Stop/ Start feature is guaranteed that in 24-48 hrs the car will stall at stop lights and take anywhere from 15-20 min to restart. The power to the electronics continues but the engine can't restart from the stop. It appears as of the feature takes the power from the alternator, starter and battery and drains it until the car can be restarted. Once it starts it drives well until the system is engaged again. I have chosen to not use the system and the car has not stall however once the use of the Auto/ Start Stop system is engaged for a day or two it will stall the vehicle from a stop mostly at stop lights after so much time on standby mode while using the Auto Start / Stop system. Dealer can not recreate the issue.

For the duration of the vehicle's ownership, it has underperformed and operated unpredictably under hard braking, specifically with relation to the vehicle's ABS system. The conditions have caused meto never drive the car in snow, as this weather condition in particular exacerbates the braking issues and makes the car unsafe. Issues with the braking/ABS include: The ABS activating at slow speeds in all conditions, even on dry roads The ABS activating and preventing the vehicle from being emergency stopped in adverse conditions The ABS activating and exponentially extending the braking distance until it disnegages The ABS, once activated, does not stop unless the brake pedal is lifted from its initial activation position The vehicle doesn't appear to have any mechancial braking issues. Everything seems to be related to the ABS system, wheel-speed sensors and/or vehicle-management systems. The overall braking experience in this vehicle with the ABS on is that it simply will not stop within a safe braking distance window. The only way to stop this vehicle is without ABS. There is no other way to safely stop this vehicle with ABS. I have reached out to my Hyundai dealer and Hyndai corporate directly, both times being dismissed without anyone attempting to recreate the braking issues. I have a life's worth of experience driving in snow and multiple ABS activations in a range of vehicles. This is abnormal based on all of the experiential knowledge I possess, as well as a lifelong interest in cars. While I am not an engineer, I possess enough firsthand and academic vehicle experience to recognize the abnormality of this vehicle braking operation.

The contact owns a 2019 Hyundai Santa Fe. The contact stated that while at a complete stop with the auto engine Start/Stop feature activated, the vehicle would intermittently shut off upon depression of the accelerator pedal with several warning lights illuminated on the instrument panel. The contact would be forced to turn off the vehicle and open the driver’s side door to reset the vehicle; after multiple attempts, the engine would restart and resume normal operation. The contact had taken the vehicle to two separate dealers, Freehold Hyundai (4065 US-9, Freehold, NJ 07728) and Greg May Hyundai (1501 TX-340 Loop, Waco, TX 76712)] on multiple occasions but neither dealer was able to duplicate the failure. The manufacturer was also notified of the failure and provided a case number. The contact was referred back to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 40,000.

Liftgate is unable to be opened from outside, on button press it just beeps three times

Electric power steering failed after starting car and beginning drive. No power assist was present. Concurrent with this failure the instrument panel displayed warnings that Blind Spot Detection System and Lane Keeping System were not working and needed attention. Codes for the later 2 problems were sent to central computer, but no power steering error code was sent. Disconnecting battery from car nor turning car off and on had no effect on errors. Let car set idle for 3 days. Restarted car and all problems were gone. Taking car to dealer on 9/20/22 in attempt to prevent future reoccurrence.

The contact owns a 2019 Hyundai Santa Fe. The contact stated that the check Forward Collision Avoidance warning light was illuminated. While driving at various speeds, the vehicle veered into oncoming traffic. The vehicle was taken to the local dealer where it was diagnosed that the sensor in the windshield had malfunctioned. The vehicle was not repaired. The vehicle was taken to an independent mechanic who stated the windshield sensors were working as designed. The manufacturer was notified of the failure and referred the contact to the local dealer for assistance. The failure mileage was approximately 69,550.

While driving at 70 mph the rear panel of the panoramic sunroof in my 2019 Hyundai Santa Fe exploded. We were not near other traffic or other sources of debris that could have impacted the glass. There was a very loud 'boom' sound, like a gunshot, and then the crackling sound of broken glass. Thankfully the sunshade was drawn and glass shards did not fall into the passenger compartment. Within a short amount of time large pieces of glass began to fall out creating a very heavy load on the fabric sunshade. We were able to collect enough of the large pieces by hand and remove them before the shade tore or otherwise failed creating an even larger hazard. Our 1 year old child was in his car seat directly below the failure -- had the shade been open, or had large pieces of glass fell before we could pull over and remove them he could have been seriously injured. Online research points that this is not an isolated incident and there is a pattern of this happening on recent model Hyundai/Kia products with panoramic sunroofs -- there is a class action lawsuit in Canada targeting Hyundai's lack of ownership of the problem. Hyundai dealerships and corporate were contacted to inspect and repair under warranty but were unwilling to do so in a reasonable timeframe (2+ month wait time). Vehicle was ultimately repaired by a body shop through our insurance company. There were no indications that this was a problem prior to the event.

On 3 different occasions my vehicle has not restarted at a stop light after the idle stop and go feature turned the car off. I can’t to a complete stop, the car went into idle mode, then wouldn’t restart when I hit the accelerator again. I put on my hazard lights so cars could go around me and all the lights on my dash were flashing, brakes would not engage and it took several attempts to restart the car. The car has also not turned on 4 times when I first get in and go to start it. All the dash lights go on then as well and takes several attempts to start the car. I took it to the dealer and they could not find any issues. It is scary to drive as I fear it not starting after coming to a stop and being stuck on a main road.

Was driving and the car started stuttering. When I came to a stop the car would not move, a message flashed across the dash saying something about the auto stop feature was active and I had to put the car in park or neutral in order to drive again. Has happened numerous times almost daily. In order to stop this from happening you have to remember to turn the auto stop feature off.

At 1641, I was driving 55mph on tonganoxie rd with the right of way & no stop signed. The other driver did have a stop sign but did not yield and entered the intersection causing my vehicle to strike the middle of the passenger side and spinning my vehicle and stopped 90’ to my right facing the direction she was traveling. All of my air back opened and inflated properly, except the driver side airbag. Because of this, my head slammed into the glass window, which then threw up upper body towards the passenger side. Had I not had a seatbelt on I would have ended up there. Due to the kinetic impact to the window (airbag only inflated about 1/4 of the way) I suffered a TBI severe concussion, tore my upper ribs from the breast bone, whiplash to my neck and back. There was a recall for this EXACT vehicle and driver airbag issue but mine was not listed as being on it. It has been a month and I still have a lump and tenderness at the impact site, brain fog and severe headaches, neck and back pain causing my to out of work at leave without pay. The headaches are worsening a bad do not want anyone else hurt.

Front side airbags only came down maybe sun visor length. Broadsided a car that pulled out in front of me, I was going 55mph when I hit her and no time to brake. I am 5’4” and when I hit her my head hit below the bag and into the glass getting a concussion. This is a major safety factor. Progressive Insurance claim #[XXX], vin [XXX]. I have not received police incident report yet. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I was driving and the car just turned off. A check engine light went on. I was able to restart the car. The dealer says they cant see any issues. I was put at risk because I was actively driving and the cars around me were driving.

The contact's son owns a 2019 Hyundai Santa Fe equipped with KUMHO Tires, Tire Line: Solus, Tire Size: 235/65/R17, DOT Number: H25AYA8U1221. The contact stated that while his son was driving 35 MPH, the passenger’s side front tire had a blowout causing damage to the front end of the vehicle. The vehicle was towed to a body shop and the front end was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unavailable.

Auto accident. Front end gone Air bag did not deploy. Only driver in car. Suffered 2 Broken ribs and broken sternum. Insurance company totaled car after inspection. No warning lights or messages presented at any time prior to accident.

The contact owns a 2019 Hyundai Santa Fe. The contact stated that after parking the vehicle, approximately 30 minutes later the neighbor informed that the vehicle was on fire. The contact rushed outside to discover flames and smoke were present coming from the rear driver's side of the vehicle. A fire extinguisher was used to extinguish the flames. The fire department was called to the scene. During the incident, the contact sustained a burned right hand which required medical treatment. The cause of the fire was not yet determined. A fire report was taken at the scene. The manufacturer and local dealer were not yet notified of the incident. The failure mileage was 48,000.

12/26/2021 Driving on I40 E between Santa Rosa and Tucumcari using adaptive cruise control (SCC) at approx 68 m.p.h the brakes were harshly applied which resulted in the vehicle rapidly de-accelerating from approximately 68 m.p.h to approximately 5 m.p.h. (There was a warning displayed on the odometer panel). no vehicle or other obstacle within eyesight to the front, side of rear of our vehicle. Vehicle resumed driving on cruise. No warning prior to the event. Vehicle was taken to the local Hyundai dealership on 12/30/2021 for diagnosis, the mileage was 21066. The technician reported no DTC's found and suggested it might have been caused by the windshield mounted "dash cam", the "dashcam" was not in a position where it could possibly interfere with the vehicle camera, (it has been in the same position since vehicle purchase and remains in the same position today), possibly some critter that ran out in front of us and we did not notice it or maybe a big bug flew into the vehicle. also there was no obstruction to the forward vehicle radar. The vehicle was not road tested. This fault since the first instance has not happened again. this fault has been noted by other owners on various Hyundai owners blogs. This vehicle has FCA + Pedestrian, SCC, LKA.

"FCA" system disabled radar blocked" error came on while test driving on 3 separate occasions but no diagnostic code recorded, prior to taking possession they replaced a camera they thought to be the cause 11 days later during a snowy morning I got the same error again. Again it didn't register a code and I was told by the dealership no code, no problem. Spoke with Hyundai customer relations and was told I have to take it back to the dealership for them to diagnose it, and the condition has to be reproduced for them to note the error but We have not had snow since that morning therefore the system error has not reappeared. The likelihood of being able to reproduce the circumstance during business hours and be able to get it to them to witness the situation is minuscule at best. If this safety feature is deactivated when something as simple as a snowflake blocks the sensor then it isn't really a safety feature. The safety features contributed to my decision to purchase this vehicle (Nov 1st) but all I am told was the radar was blocked and therefore caused the deactivation, but again how can something as simple as a snowflake cause this error and the manufacturer not address this as a safety concern.

The contact owns a 2019 Hyundai Santa Fe. The contact stated that while operating the vehicle there were multiple warning messages displayed on the instrument panel and the vehicle would not accelerate to exceed 10 MPH. The vehicle was towed to an independent mechanic who disconnected the battery and reset the computer and the failure was remedied. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 42,000.

truck, not speeding up at times when gas peddle is pushed.

The dome lighting, lights do not go off when the doors are closed. I check repeatedly to make sure that all doors are closed. The dome gets extremely extremely hot. I believe this could very easily be a fire hazard. This has happened 3 times this year 2021.

This is the 2019 Santa Fe that this has occurred on (formally owned) as well as two 2020 Santa Fe that we now own within the last 2 years. The windshield does not take rock hits well. On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. The crack is long. I believe the windshield glass is substandard and needs to be looked into closer as being a possible safety risk. Replacing the windshield and camera recalibration is expensive.

The engine stalled while driving on highway at 65 miles per hour. When I tried to push the gas the vehicle was resisting to speed. When I took a nearest exit, the car suddenly jerked and slowed on its own without me pressing any brakes. Somehow I managed to drive to a nearest parking area and called for assistance. When it jerked and slowed suddenly the person behind me honked so hard. May be the person barely missed hitting my back of the car. It was a scary experience.

The car engine completely shuts off while driving multiple times. While driving on highway and the streets the car just stops almost causing an accident. In order to get the car off the road we had to move it physically off the road.

While pulling into a parking space at an extremely low speed, foot tapping the brake, the car excelerated (uncommanded) at what appeared to be full throttle. Depressing the brake had little to no effect and the vehicle stopped after hitting a metal pole. The vehicle sustained severe damage and was determined to be a total loss. The airbags did not deploy.

Stop / Start does not engage at stop light. Dealer finally replace battery and battery cable. This did fix problem. I understand this could be a starter problem and or software problem. The battery does not charge above the 70% required to engage stop /start.

YA HE LLEVADO 4 O 5 VECES MI CARRO AL DEALER,EL LADO DE DRIVING CUANDO YO ENTRO A CIERTO DRIVE WAY HACE UN SONIDO EXTRAO AL IGUAL SI ME PARKEO EN RIVERSA Y TENGO QUE MOVER EL QUIA PARA LA DERECHA TAMBIEN, 4/21/2021 ME HICIERON UN TRABAJO Y DESDE ESA FECHA EL MOTOR ESTA TENIENDO UN SONIDO EXTRAO Y LA REBOLUCIONES .

THE IDLE DOWN FEATURE STOPPED WORKING SEVERAL MONTHS AGO. NO CHANGE IN HOW THE ENGINE RUNS WHEN WE GET TO A STOP SIGN OR TRAFFIC LIGHT. WHEN WE CALLED THE DEALERSHIP MAYBE IN FEBRUARY, THEY SAID THEY HADN'T SEEN THE PROBLEM YET. MY WIFE FOUND AN ARTICLE ABOUT THE PROBLEM AND IT SAID THAT SEVERAL CARS HAD CAUGHT FIRE OR STALLED IN TRAFFIC. TAKING IT TO THE DEALER ON 5/4/2021. THE REAR POWER GATE ALSO HAS STARTED MALFUNCTIONING. NOT SURE IF THEY ARE RELATED AS OF YET.

MY SUNROOF EXPLODED WHILE DRIVING DOWN THE INTERSTATE. NO CARS WERE ANYWHERE AROUND US, WE WERE NOT NEAR ANY OVERPASSES, THERE WAS NO ROAD DEBRIS & NOTHING HIT OUR CAR. THERE WAS ONE LOUD BANG LIKE THE SOUND OF A RIFLE SHOT.

I ATTEMPTED TO START THE VEHICLE, BUT THE KEY WOULD NOT TURN BECAUSE THE STEERING WHEEL WAS NOT DIRECTLY STRAIGHT, IT WAS SLIGHTLY TO THE LEFT. IF IAM PARKING UP OR DOWN HILL I MUST TURN THE STEERING WHEEL TOWARDS THE CURB. IF I CONTINUE TO DO THIS, THE STEERING WHEEL WILL LOCK UP, AND THE KEY WILL NOT TURN IN THE IGNITION.

MY WIFE WAS DROPPING OFF A FRIEND AT HIS HOUSE USING THE BRAKES TO COME TO A STOP. THE VEHICLE SUDDENLY ACCELERATED INTO THE GARAGE DAMAGING THE RIGHT FRONT OF THE VEHICLE AND THE GARAGE. I CAN ONLY INCLUDE THE VEHICLE PHOTO DUE TO PHOTO SIZE LIMITATIONS. HER FRIEND WAS A WITNESS TO THE ACCIDENT I ESTIMATE TOTAL DAMAGE TO GARAGE AND VEHICLE TO BE $10000. HYUNDAI SAID TO CALL BACK TOMORROW.

TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT STATED THAT AFTER PULLING INTO A PARKING SPACE, WHEN THE VEHICLE'S ENGINE SUDDENLY REVVED UP, ACCELERATED INDEPENDENTLY CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND CRASH INTO A WATER PIPE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE VEHICLE WAS TOWEDFOLSOM LAKE HYUNDAI (12530 AUTO MALL CIR, FOLSOM, CA 95630; (916) 293-4760) WHO WERE NOT ABLE TO DUPLICATE THE FAILURE THEREFORE WERE UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT STATED THE FAILURE HAD OCCURRED TWICE WITHIN THE LAST 18 MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.

WE WERE SITTING AT RED LIGHT IN A BUSY INTERSECTION AT NIGHT AND THE VEHICLE STARTED HESITATING AND CUT OFF. WE TRIED PRESSING THE AUTOMATIC START AND IT KEPT HESITATING AND EVERYTHING WENT BLACK ON THE INSTRUMENT PANEL.AFTER 3RD TIME IT STARTED AND WE WERE ABLE TO GET HOME. IT STARTED HAVING MORE HESITATION WHILE TO GO UP HILLS AND LOW SPEEDS. THE AUTOMATIC START /STOP ALSO STOPPED WORKING IN THE VEHICLE. I ALSO WAS HAVING TROUBLE WITH THE BLUE LINK SYSTEM, THEY WERE HAVING TO RESET IT EACH MONTH UNTIL THEY DECIDED TO MAKE A TICKET FOR REPAIR IN WHICH TOOK A MONTH OR SO IN ORDER FOR THE ENGINEERS TO SEE IF IT WAS DEFAULT ON THERE END. THEN THEY DECIDED TO SET ME UP FOR A APPOINTMENT TO HAVE IT LOOKED AT THROUGH HYUNDAI, WHICH NOW THEY SAW I HAVE TO HAVE WHOLE NEW HEAD RADIO HEAD UNIT WITH BLUE LINK AND ALSO A NEW TRANSMISSION. PURCHASED BRAND NEW AND IT HAS LOW MILEAGE AND NEED TRANSMISSION. I'M LOOSING FAITH IN HYUNDAI!

CAR WAS IN MOTION APPROACHING AN INTERSECTION AT APPROXIMATELY 50 MPH WHEN SOME UNIDENTIFIED, UNSEEN OBJECT CRASHED INTO THE SLIDING PANORAMIC ROOF. THE RESULT WAS A 12 X 8 INCH HOLE AND A SPIDERWEB OF CRACKS THROUGHOUT THE REST OF THE GLASS. FORTUNATELY, THE INSIDE COVER WAS CLOSED AND THE DRIVER WAS NOT INJURED. THE OBJECT WAS NOT RECOVERED. IT WILL TAKE 3-5 BUSINESS DAYS FOR THE REPAIR COMPANY TO ORDER AND RECEIVE THE REPLACEMENT. THE CAR IS UNUSABLE TILL THEN.

TL* THE CONTACT OWNED A 2019 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT 65 MPH, A THICK, GRAYISH SMOKE ENTERED THE VEHICLE CABIN FROM THE REAR, PASSENGER SIDE WITHOUT WARNING. THE CONTACT IMMEDIATELY PULLED OVER AND REQUESTED ALL OCCUPANTS TO EXIT THE VEHICLE. AS THE CONTACT BEGAN TO CALL 911, AN OFFICER NEARBY CAME OVER TO ASSIST THE CONTACT. THE FIRE DEPARTMENT EVENTUALLY ARRIVED AT THE SCENE AND EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED AND BOTH A FIRE AND POLICE REPORTS WERE FILED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE INITIALLY TOWED TO AN INDEPENDENT MECHANIC AND ONCE INSURANCE WAS CONTACTED ABOUT THE FAILURE, THEY DEEMED THE VEHICLE A TOTAL LOSS. THE INSURANCE THEN HAD THE VEHICLE TOWED TO ANOTHER INDEPENDENT MECHANIC WHERE IT REMAINED IN THEIR POSSESSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INITIALLY OFFERED TO ASSIST THE CONTACT WITH THE PURCHASE OF ANOTHER VEHICLE. HYUNDAI THEN SENT OUT AN INVESTIGATOR TO INSPECT THE VEHICLE AND THEIR ASSESSMENT DETERMINED THAT THE FIRE WAS CAUSED BY DEFECTIVE WIRING HARNESS ATTACHED TO THE TRAILER HITCH. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE AFTER THE CONCLUSION OF THE INVESTIGATION. THE VEHICLE HAD BEEN DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000. *BF CONSUMER FILED A CLAIMED WITH U-HAUL THEY SPOKE TO HYUNDAI AND HYUNDAI BLAMES ON WIRING HITCH BECAUSE IT WAS INSTALLED AFTER PURCHASED.*JB

IT'S A RENTAL CAR. IT WAS A SNOW DAY AND HIT ON THE CONCRETE WALL BUT THE AIRBAG DIDN'T DEPLOY. COMPARED TO THE DAMAGE TO THE CAR, IT IS A SAFETY CONCERNS.

MY 2019 HYUNDAI SANTA FE HAD SUDDEN UNINTENDED ACCELERATION WHILE I WAS TRYING TO PARK THE CAR IN THE PARKING LOT. IT SUDDENLY CROSSED OVER THE PARKING CEMENT BLOCK AND JUMPED INTO THE SIDEWALK LANDSCAPE AND THEN STOPPED. THE AIRBAG ALSO DEPLOYED DUE TO THIS INCIDENT. I DID NOT STEP ON THE GAS PEDAL.

WAS DRIVING ABOUT 30-35 MPH ON CURVY BACK ROAD WHEN SUDDENLY THE STEERING WHEEL COMPLETELY LOCKED UP. I SLAMMED ON THE BRAKES AND THE CAR WENT INTO THE ONCOMING LANE. LUCKILY THERE WAS NO TRAFFIC OR IT WOULD HAVE BEEN A HEAD ON COLLISION. AFTERWARDS THE STEERING WHEEL EXHIBITED A POPPING/THUD NOISE WHEN TURNING THE WHEEL. THE DEALERSHIP REPLACED THE STEERING COLUMN ASSEMBLY. DIDN'T FIX THE ISSUE. THAT TOOK ALMOST A MONTH. THEN THEY REPLACED THE RACK AND THE INTERMEDIATE SHAFT. THAT STILL DIDN'T FIX THE SOUND. NOW THEY ARE REPLACING A CLOCK SPRING. THEY HAVE NO IDEA WHAT'S WRONG AND ARE JUST THROWING PARTS AT THE CAR HOPING IT'S FIXED. IT'S BEEN 44 DAYS AND GOING ON 3 REPAIRS. HYUNDAI SAYS I DON'T MEET THE REQUIREMENTS FOR A BUYBACK OR EXCHANGE AND HAVE FRANKLY BEEN EXTREMELY RUDE. I WILL NEVER TRUST THIS CAR WITH HOW THIS HAS BEEN HANDLED AND WILL NEVER BE GIVING MY BUSINESS TO THEM AGAIN.

CAR LOCKS WITH A SYMBOL ON DASHBOARD OF CAR WITH A KEY THEN ANOTHER ISSUE WHEN DRIVING CAR SHUTS OFF. HAVE HAD THE CAR IN SEVERAL TIMES TOLD THEY CANNOT MIMIC THE ISSUE AND COMPUTER DOESN'T SHOW ANY CODES. CALL HYUNDAI CORPORATE TO COMPLAIN AND SAID WITH 35,000 AT THE TIME WE ARE BEYOND LEMON LAW FOR NJ. I HAVE NOW 41,000 MILES ON IT AND PROBLEM IS HAPPENING MORE AND MORE FREQUENTLY. I HAVE A HUSBAND ON OXYGEN WAITING FOR A DOUBLE LUNG TRANSPLANT AND THIS IS AN UNSAFE CAR. TODAY HAPPENED ON A BUSY HIGHWAY. I CALLED CIRCLE HYUNDAI IN SHREWBURY NJ SPOKE TO SERVICE MANAGER AND TOLD HIM THIS NEEDS TO BE CHECKED BEFORE I GET KILLED. OWNER OF DEALERSHIP TOLD ME A MONTH AGO THAT I HAVE EXHAUSTED ALL OF HIS TECHS. PLEASE HELP US.

TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTICS TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN WAS NOT AVAILABLE.

STOPPED THE CAR AT A RED LIGHT AND THE IDLE STOP AND GO (ISG) FEATURE HAS TURNED OFF THE ENGINE... ONCE THE GREEN LIGHT TURNED ON, I PRESSED GAS AND THE ENGINE DID NOT START AND AFTER COUPLE OF ATTEMPTS ALL WARNING LIGHTS TURNED ON AND I WAS NOT ABLE TO USE THE KEY TO START THE ENGINE ASWELL. AND SO I HAD TO TURN OFF THE KEY COMPLETELY AND THEN START THE ENGINE... BOUGHT THE CERTIFIED PRE-OWNED CAR AT 38000 MILES IN FEB 2020 AND THIS HAPPENED ONLY ONCE IN AUGUST 2020 AND THE MILEAGE WAS ABOUT 39800 DURING THAT TIME. LUCKILY I HAD ONLY ONE CAR AT MY BACK WHO HONKED ON ME CONTINUOUSLY... I WAS NOT ABLE TO REPRODUCE THE ISSUE AFTERWARDS BUT TO BE HONEST I KEPT ONLY ABOUT 50 MILES SINCE THEN. I AM AFRAID IF I WOULD GET STALLED ONE FINE DAY... AND ALSO AFRAID HYUNDAI SERVICE CENTER WOULD JUST SAY NOT REPRODUCIBLE AND MAY JUST SAY TO TURN OFF THE FEATURE MAY BE?

THE ACTIVE LANE KEEP ASSIST MAY WORK INTERMITTENTLY BASED ON MANY CONDITIONS LIKE WEATHER, ROAD, LIGHT, LANE MARKING, ETC... WHEN THE LANE KEEP ASSIST (ACTIVE MODE) IS ENGAGED A GREEN LIGHT APPEARS ON THE DASHBOARD... AND WHEN IT DISENGAGES THE GREEN LIGHT JUST TURNS OFF... AND NO SOUND/BEEP WARNING HAPPENS... AND I BELIEVE THAT IT IS A DESIGN FLAW THAT THERE WOULD BE NO BEEP/SOUND/ALERT WHEN THE LANE KEEP ASSIST DIS ENGAGES AND YOU STILL SAY THAT THE DRIVER IS ACCOUNTABLE/RESPONSIBLE. I WOULD CONSIDER THIS FLAW AS A SAFETY ISSUE. PLEASE NOTE THAT NO INCIDENT OR ACCIDENT HAPPENED BUT RAISING THIS COMPLAINT SO THIS CAN BE REVIEWED.

A CAR VEERED OFF IN MY LANE AND THE LANE KEEPING ASSIST FEATURE VEERED ME OFF IN ANOTHER LANE AND CRASHED INTO ANOTHER CAR. I HAD TO FILE A CLAIM WITH MY INSURANCE COMPANY AND HAD TO GET THE VEHICLE FIXED.

THE HEADLIGHTS ON DIM WILL GIVE THE ONCOMING CAR THE " BRIGHTS EFFECT" ON ROUGH UP AND DOWN ROADS. RESULTING IN THE ONCOMING CAR GIVING ME THE "BRIGHTS FLASH" OR JUST LEAVING THEIR VEHICLE 'BRIGHTS' ON PERMANENTLY. THIS IS VERY BLINDING AND DANGEROUS. SEEMS THERE IS A FINE LINE OF BEING DIM OR BRIGHT ON THESE TYPES OF HEADLIGHTS. I HAVE HAD THEM INSPECTED BY THE DEALER AND TOLD THEY ARE OK. THERE ARE MANY OTHER COMPLAINTS ON THE INTERNET. THIS IS NIGHT TIME DRIVING.

THE CAR HAS SHIFTED A LITTLE ROUGH ABOUT A WEEK AFTER BUYING THE CAR AND HAS GOTTEN TO THE POINT IT LUNGES YOU FORWARD. IT SHIFTS SO ROUGH I HAD TO GO TO THE ER FOR PINCHING A NERVE IN MY NECK. *TR

I HAD THIS ISSUE SINCE I GOT THE CAR, ONLY THE ISSUE HAS OCCURED PROGRESSED MORE AS MONTHS WENT BY. NOW AT 21,000 MILES, ENGINE MAKES A RATTLE SOUND FOR 2-3 SECONDS DURING COLD STARTUP AND THEN GOES AWAY. ONLY HAPPENS WHEN ENGINE IS IN A COMPLETE COLD-STATE (EARLY MORNING) OR NOT DRIVEN FOR A FEW HOURS.

I HAVE HAD ISSUES WITH THIS VEHICLE SINCE VERY SHORTLY AFTER PURCHASE IN JUNE 2019. I HAVE BEEN WITHOUT MY VEHICLE THREE TIMES DUE TO SERVICE/WARRANTY RELATED ISSUES - TWICE IN A RENTAL, AND NOW THE THIRD TIME I AM USING A FRIEND'S VEHICLE. MY COMPLAINTS BEGAN WITH A "HARD START" AND A DELAYED TURNOVER OF THE ENGINE. THE VEHICLE BEHAVES AS THOUGH IT WANTS TO STALL OUT. HYUNDAI TOLD ME FOR MONTHS THAT THEY COULDN'T RECREATE THE PROBLEM TO FIX IT EVEN THOUGH IT HAPPENED 2-3 TIMES MINIMUM PER WEEK. THEN THE OTHER THINGS STARTED GOING WRONG...HERE IS A SHORT LIST FOR YOU OVER MULTIPLE VISITS AND PHONE CALLS TO THE DEALERSHIP: -HARD START - VEHICLE JERKS FORWARD UPON ENGINE START -DELAYED TURNOVER - FEELS LIKE IT IS GOING TO STALL -VEHICLE ENGINE TICKING UPON START -MOST RECENTLY, VEHICLE ENGINE LOUDLY KNOCKING UPON START -VEHICLE AUTO COLLISION SENSORS MALFUNCTIONED AND ALMOST CAUSED AN ACCIDENT ON A BUSY 4 LANE HIGHWAY BY CAUSING MY BRAKES TO SLAM TO AN ALMOST STOP BECAUSE THE CAR IN A LANE NEXT TO ME WAS TURNING (I WAS GOING 60MPH AT THE TIME WITH NO RISK OF COLLISION). -APPLE CAR PLAY MALFUNCTIONS - SOUNDS LIKE WIRES ARE CROSSED (USING APPLE CHARGER AND GENERIC CHARGER) -REAR VIEW CAMERA STAYS ON FOR 10-15 MINUTES AT A TIME TO THE POINT THAT I HAVE TO TURN OFF AND RESTART THE VEHICLE -WHILE GOING 25-40 MPH, AT TIMES, THE VEHICLE WILL CREATE A NOTICEABLE FRONT END JERKING MOTION -WHILE THE FLIGHT RECORDER WAS IN ME VEHICLE, IT WENT OFF ON AN EMERGENCY ALARM FOR OVER 3 HOURS AND HYUNDAI'S SERVICE TEAM COULDN'T DETERMINE A PROBLEM -THE GAS CAP DOOR WILL NOT OPEN OR CLOSE PROPERLY -VEHICLE, ON 5 OCCASSIONS, WOULD NOT RESPOND TO DEPRESSION OF GAS PEDAL THERE ARE OTHER SMALLER ISSUES THAT I HAVE EXPRESSED MY CONCERN OVER, AND I NO LONGER FEEL SAFE IN THIS VEHICLE WITH MY TWO SMALL CHILDREN HAVE NOW BEEN WITHOUT VEHICLE FOR 30+ CUMULATIVE DAYS

MY VEHICLE APPLIES THE BRAKES WHILE DRIVING ON BUSY ROADS WHEN NOTHING IS IN MY PATH. I'VE ALMOST BEEN REAR ENDED A FEW TIMES BECAUSE OF IT AND HYUNDAI HAS NO RESOLUTION. THEN ALSO MY VEHICLE HAS LANE ASSIST AND THE COMPUTER FOUGHT ME STEERING THE WHEEL WHILE DRIVING DOWN THE HIGHWAY. HYUNDAI REPLACED STEERING COMPONENTS IN THE VEHICLE BUT DON'T KNOW WHY IT HAPPENED SO THEY NEVER DIAGNOSED THE PROBLEM. WE HAVE TRIED TO GO TO HYUNDAI ABOUT THE ISSUE BUT BASICALLY THEY ONLY CARE ABOUT OUR MONEY WE PAY AND NOT OUR SAFETY.

AT HIGHWAY SPEED THE COMPUTER HAS ATTEMPTED TO PULL THE CAR OUT OF THE LANE INTO THE ADJOINING LANE AS IF IN ATTEMPT TO AVOID SOMETHING. THIS IS HAPPENED AT HIGHWAY SPEED'S ABOUT SIX TIMES. VEHICLE ALSO AT ONE TIME APPLIED THE EMERGENCY BRAKE AS THE VEHICLE IS APPROACHING AN INTERSECTION AS AN EMERGENCY STOP. THE CAR WOULD NOT MOVE FOR SEVERAL SECONDS. WHEN I BROUGHT THE VEHICLE INTO THE HYUNDAI DEALERSHIP THE REPRESENTATIVE IMMEDIATELY SUGGESTED THAT THERE WAS A RODENT PROBLEM. THIS WAS CONFIRMED NOT TO BE THE CASE.AS THERE DID NOT APPEAR TO BE ANY OTHER COMPUTER MESSAGING THE TECHNICIAN SUGGESTED THAT MAYBE IT WAS THE CALIFORNIA FASTRACK RESPONDER UNIT. THEY SUGGESTED IT BE RELOCATED WHICH I DID. THE PROBLEM LIES THAT YOU'RE NOT SURE THAT THIS IS WHAT CAUSED THE PROBLEM AND THE SUGGESTION 'TO DRIVE IT TO SEE IF IT REPEATED' AS IT DOES NOT SOUND PRUDENT FROM A SAFETY PERSPECTIVE. THE COMPUTER PULLS AT A HARD LEVEL WHICH MAKES IT DIFFICULT TO MAINTAIN THE VEHICLE IN THE LANE AND IT SUDDENLY RELEASES THE PULLING WHICH JERKS THE CAR BACK INTO THE DRIVING LANE MUCH LIKE AN OVER CORRECTION. THIS IS OBVIOUSLY QUITE DANGEROUS AND I WOULD SUGGEST SOMETHING ELSE IS DONE TO EITHER CONFIRM OR DISAPPROVE THE RESPONDER ISSUE AS THESE RESPONDERS ARE COMMON AND IT WAS PLACED PER THE INSTRUCTIONS OF THE FASTRACK.

I HAD RENTED A HYUNDAI SANTE FE IN SEPTEMBER 2019. I HAD THE VEHICLE FOR A FEW WEEKS WITH NO ISSUES UNTIL I DROVE OVER THE MOUNTAINS. I HAD PULLED INTO A PARKING LOT AND WAS LOOKING TO PARK, COASTING THROUGH THE PARKING LOT, I THEN BACKED UP AND FOUND A PARKING SPOT. I WAS TURNING RIGHT IN AT A VERY SLOW SPEED, A VIRTUAL CRAWL INTO A PARKING SPACE WHEN I PRESSED THE BRAKES TO STOP THE VEHICLE WHEN IT SUDDENLY REVS ITS ENGINE AND BEGAN ACCELERATING OUT OF CONTROL JUMPING OVER THE FRONT PARKING CURB AND SLAMMING INTO A CHAIN LINK FENCE. THE BRAKE WAS DEPRESSED TO THE FLOOR AND WOULD NOT STOP, I PUMPED THE BRAKES TO STOP AND WHEN IT WOULD NOT STOP, I QUICK SLAMMED THE VEHICLE INTO THE PARK POSITION TO PREVENT THE VEHICLE FROM HITTING A TRACKER AND CAUSING FURTHER DAMAGE OR INJURY. I CONTACTED MY INSURANCE AGENT AND THEN I CONTACTED ENTERPRISE RENTAL COMPANY IN BEND OREGON. I WAS ON HOLD FOR ROUGHLY 30 MIN. I EXPLAINED THE SITUATION AND THEY STATED THAT THERE WERE NO RECALLS THEY KNEW OF AND THEY ADVISED ME TO CONTACT THEIR TOW COMPANY AND HAVE IT TOWED TO THE AIRPORT IN REDMOND OREGON TO SWITCH OUT THE VEHICLES. I RESEARCHED ON MY OWN AND FOUND THAT THEIR WAS A SIMILAR INCIDENT IN LAS VEGAS, NV REPORTED IN JANUARY 31ST, 2018. THIS INCIDENT NEEDS TO BE LOOKED INTO BEFORE SOMEONE IS SERIOUSLY INJURED. THE ISG MAY BE A CONTRIBUTING FACTOR IN THIS CASE.

I AM NOT SURE WHAT CATEGORY THIS SHOULD BE IN BUT MY 2019 HYUNDAI SANTA FE HESITATES WHEN I TRY TO ACCELERATE. THIS HAPPENS MOSTLY WHEN I AM ACCELERATING FROM A COMPLETE STOP BUT ALSO HAPPENS OCCASIONALLY WHEN I AM GOING AROUND A CORNER. THIS IS A DANGEROUS PROBLEM THAT HAS NEARLY CAUSED AN ACCIDENT WHEN TURNING ON TO A BUSY STREET OR MERGING ONTO THE EXPRESSWAY. AFTER SOME ONLINE RESEARCH, I SEE THIS IS A WIDESPREAD ISSUE.

SEVERAL OCCASIONS THE SAFETY FEATURES OF THIS 2019 HYUNDAI SANTA FE DEACTIVATES. 3+ OCCASIONS THE VEHICLES FRONTAL COLLISION AVOIDANCE, LANE KEEP ASSIST BLIND SPOT DETECTION AUTOMATIC HIGH BEAM LIGHTS AS WELL AS CROSS TRAFFIC ALERT SUDDENLY WILL CUT OFF. HAVE TAKEN VEHICLE BACK TO DEALERSHIP WHERE PURCHASED TO BE TOLD NO CODES ARE BEING STORED. CONTACTED HYUNDAI USA SEVERAL TIMES TO GET A RUN AROUND OR THE RESPONSE IF ITS NOT RECORDING THERE IS NOTHING WRONG WITH THE CAR. I HAVE OWNED A 4 HYUNDAI SANTA FE'S AND NEVER HAD THE ISSUES I AM HAVING LIKE I AM WITH THIS ONE.I DO NOT TAKE MY GRANDKIDS IN THIS VEHICLE AS IM WORRIED THAT IF THESE SAFETY FEATURES FAIL TO WORK I DONT WANT TO CHANCE THEIR LIVES IN A VEHICLE THAT COULD POSSIBLY EXPERIENCE MORE SEVERE ISSUES OR WORSE. DEALING WITH HYUNDAI HAS BECOME A DISAPPOINTMENT AS THE 2004 SANTA FE I OWN IS BY FAR MORE DEPENDABLE THAN THIS ONE .

WHEN SITTING AT RED LIGHTS, THE ENGINE COMPLETLEY SHUTS OFF. I HAVE TO PUSH THE PUSH START AT LEAST 10 TIMES BEFORE THE ENGINE WILL RESTART. THIS KEEPS HAPPENING. I'M WORRIED I WILL GET STRANDED. I WOULD LIKE TO LEAVE IT WITH HYUNDAI SERVICE, BUT TO MY UNDERSTANDING THEY DO NOT OFFER RENTALS. MY VEHICLE ONLY HAD 16000 MILES WHEN THIS ISSUE BEGAN. I PAID 38000 FOR THIS VEHICLE AND NOW TO MY UNDERSTANDING, TO HAVE IT SERVICED I WILL HAVE TO PAY FOR THE RENTAL. MY SAFELY SHOULD BE MORE OF A CONCERN. HYUNDAI MOTOR AMERICA SHOULD BE VERY CONCERNED. THEY SHOULD HAVE REQUESTED A TOW AND OFFERED A RENTAL AS SOON AS I MENTIONED THIS ISSUE!!! NO, INSTEAD I HAVE TO LEAVE IT AT THE DEALER IN HOPES THE ISSUE IS FOUND QUICKLY, SO I DON'T RUN UP A HUGE RENTAL BILL PLUS PAY MY MONTHLY CAR NOTE. WHAT IF MY VEHICLE JUST SHUTS DOWN GOING 65 ON THE FREEWAY? WILL I HAVE BRAKING POWER? I DON'T KNOW WHAT TO DO. I COULD BE IN MAJOR DANGER.

I WAS INVOLVED IN AN ACCIDENT ON 11/11/2019 WHEN MY 2019 HYUNDAI SANTA FE HAD A SIGNIFICANT FAILURE OF THE COLLISION AVOIDANCE SYSTEM. THE TRAFFIC AHEAD OF ME BRAKED SUDDENLY AFTER TRAVELLING AT APPROXIMATELY 40MPH. THE COLLISION AVOIDANCE WARNING DID NOT SOUND AND WHEN I APPLIED THE BRAKES, ABS DID NOT ACTIVATE AND THE BRAKES DID NOT WORK PROPERLY. I MADE CONTACT WITH THE REAR OF THE VEHICLE AHEAD OF ME. NONE OF THE THREE STAGES OF THE COLLISION AVOIDANCE SYSTEM ACTIVATED. THE MALFUNCTION CAUSED THE BRAKES TO NOT FUNCTION PROPERLY. THE COLLISION OCCURRED AT APPROXIMATELY 10MPH. THERE WAS OVER $12,000 DAMAGE TO THE FRONT OF THE SANTA FE BUT THE AIRBAGS DID NOT DEPLOY. I HAVE DRIVEN OVER 1,000,000 COLLISION-FREE MILES IN VARIOUS VEHICLES, WITH AND WITHOUT COLLISION AVOIDANCE. THIS ACCIDENT WOULD NOT HAVE HAPPENED BUT FOR THE MALFUNCTION OF THE CAS. I REPORTED THIS TO HYUNDAI USA. I TOOK MORE THAN ONE WEEK FOR A REPLY. HYUNDAI'S POSITION WAS THAT THEY WOULD INVESTIGATE BUT IT WOULD MEAN THEY WOULD HAVE TO TAKE POSSESSION OF THE VEHICLE FOR 10 WEEKS OR MORE, WITHOUT A TEMPORARY REPLACEMENT VEHICLE. THERE HAS BEEN NO RESOLUTION WITH HYUNDAI.

TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. WHILE DRIVING 17 MPH, THE BCA BRAKING SYSTEM ENGAGED, THE VEHICLE LOST POWER, AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON, WHICH RETURNED IT BACK TO NORMAL. THE VEHICLE WAS TAKEN TO O'BRIEN HYUNDAI FT MYERS (2850 COLONIAL BLVD, FORT MYERS, FL 33966, (239) 880-8631) WHERE IT WAS TEST DRIVEN FOR APPROXIMATELY 77 MILES; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 16693618 AND A LOANER VEHICLE. THE CONTACT REFERENCED NHTSA ID NUMBER: 10167260. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.

PREVIOUS HYUNDAI VEHICLE CAUGHT FIRE. AT THE TIME THE CAUSE WAS UNKNOWN. WAS FORCED BY HYUNDAI TO BUY BACK VEHICLE AND PURCHASED A BRAND NEW HYUNDAI VEHICLE. I WAS NEVER TOLD THAT THIS WAS A BRAND WIDE ISSUE AND THAT THE NEW VEHICLE I PURCHASED WOULD END UP UNDER THE SAME RECALL THAT CAUSED PREVIOUS VEHICLE TO CATCH FIRE. I AM TERRIFIED TO DRIVE THIS VEHICLE. I CONTACTED HYUNDAI TO EXPLAIN THE SITUATION AND HAVE BEEN DEALING WITH AN UNPROFESSIONAL CUSTOMER REPRESENTATIVE. I AM FEARFUL FOR MY LIFE IN THIS VEHICLE AND EXPLAINED WHEN I PURCHASED THE NEW ONE THAT I DID NOT WANT TO EVER GO THROUGH THIS SITUATION AGAIN.

AS I WAS DRIVING ON CURVES, THE WHEEL GOING OUT OF CONTROL PULLING TO LEFT TOWARD EMERGENCY LANE AND GETTING EXTREMELY HARD TO CONTROL BY HANDS. THE CAR WAS DRIVING GOOD UNDER 50 MILES, HOWEVER WHEN I SPEED UP TO 65 OR 70, I WAS NOT ABLE TO CONTROL THE STEERING WHEEL. DRIVER ATTENTION WARNING SETS TO HIGH" WHICH WILL CAUSE THE STEERING WHEEL TO ACTS HAPTIC TO SHAKE STEERING AS DESIGNED". I CONTACTED THE HYUNDAI CUSTOMER SERVICE WITH CASE # 16268782 ADDRESSING THE ISSUE AND REQUESTED THE COMPENSATION FOR $4,500 EACH FOR MYSELF AND MY OTHER FAMILY MEMBERS OF TWO IN THE CAR FOR EMOTIONAL STRESS, FEAR, ANGER AND ANXIETY DURING THE TRIP . THEY SEND ME A RESPONSE THAT HYUNDAI IS ONLY ABLE TO OFFER REIMBURSEMENT FOR HYUNDAI OWNERS WHICH IS ENTERPRISE RENT A CAR. TODAY, I RECEIVED A PHONE CALL FROM ENTERPRISE RENTAL CAR, INDICATING THAT I SHOULD NOT CALL, EMAILS REGARDING THIS ISSUE TO ENTERPRISE RENTAL CAR AREA MANAGER, AS THEY DONE THEIR PART TO TAKE THE CAR TO DEALERSHIP AND MY FUTURE EMAIL WILL BE CONSIDER AS HARASSMENTS TO THEM. WE HAVE BEEN SUFFERING FROM EMOTION STRESS, FEAR, AND ANXIETY DURING THE TRIP, AND HYUNDAI WOULD SEND A COMPENSATION TO ENTERPRISE RENTAL CAR AND ENTERPRISE RENTAL CAR ASKING TO NOT TO FURTHER CONTACT THEM REGARDING THIS ISSUE. PLEASE FOLLOW UP THE ISSUE WITH HYUNDAI DEALERSHIP, ENTERPRISE RENTAL CAR AND MAKE SURE THE COMPENSATION MAKE TO PEOPLE WHO SUFFER FROM INCIDENT NOT THE ENTERPRISE RENTAL CAR, AND IF THEY SEND A COMPENSATION TO OWNER (RENTAL CAR), THEY WILL FORWARD IT TO ME.

I HAVE A BRAND NEW 2019 SANTA FE ULTIMATE 2.0T LEASED IN AUGUST WITH 1600 MILES AND I HAVE ALREADY HAD THE CAR IN TWICE WHERE THEY HAVE HAD TO RECALIBRATED THE TRANSMISSION. WHENEVER I WAS AT A STOP OR WAITING TO MAKE A TURN I WOULD PUT MY FOOT ON THE GAS PEDAL AND THE RPMS WOULD GO UP BUT THE CAR WOULDN'T MOVE. I WAS ALMOST REAR ENDED A COUPLE OF TIMES BECAUSE THE CAR WOULDN'T GO INTO GEAR AND MOVE WITH THE GAS PEDAL PUSHED ALL THE WAY DOWN TO THE FLOOR AND THEN ALL OF SUDDEN THE TRANSMISSION WOULD SHIFT INTO GEARS. THIS SHOULD NOT BE HAPPENING TO A BRAND NEW CAR! LOOKING AT DIFFERENT MODELS THIS SEEMS TO BE AN ON GOING PROBLEM WITH HYUNDAI. I HAVEN'T BEEN ABLE TO ENJOY MY CAR BECAUSE IT'S BEEN IN THE SHOP. THEY FIX IT AND IT WORKS FOR A WEEK OR SO AND THEN IT HAPPENS AGAIN. SOMETHING IS DEFINITELY WRONG! I WAS TOLD IF IT HAPPENS AGAIN THEN THEY WILL CALL THE MAIN HEADQUARTERS. THEY SHOULD BE DOING THAT ALREADY TO FIND OUT HOW TO FIX IT ONCE AND FOR ALL SO I DON'T HAVE TO KEEP COMING BACK. I HOPE YOU WILL LOOK INTO THIS MATTER.

TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. WHILE DRIVING 80 MPH, THE BRAKES APPLIED ON THEIR OWN AND THE BCA BRAKE SYSTEM ACTIVATED WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO PUENTE HILLS HYUNDAI (LOCATED AT 17621 GALE AVE, CITY OF INDUSTRY, CA 91748, (626) 581-5300), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,656.

TL* THE CONTACT RENTED A 2019 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO OPERATE AS NEEDED WITHOUT WARNING. THE CONTACT CONTINUED TO DRIVE THE VEHICLE, BUT THE SAME FAILURE OCCURRED AT 55 MPH. THE CONTACT MANAGED TO AVOID COLLIDING WITH A DOE IN THE MIDDLE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME AND THEN TO THE RENTAL OFFICE. THE CONTACT INFORMED THE RENTAL AGENCY OF THE FAILURE AND THEY STATED THAT THEY WOULD NOTIFY HYUNDAI OF THE DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BY THE CONTACT. THE CONTACT DID NOT KNOW IF THE DEALER WAS CONTACTED. THE WHEREABOUTS OF THE VEHICLE WERE UNKNOWN. THE FAILURE MILEAGE WAS 33,000. THE VIN WAS UNKNOWN.

THIS IS A REPORT ON A 2019 HYUNDAI SANTA FE 2.0L TURBO WITH LESS THAN 1600 MILES. THERE IS A SIGNIFICANT AMOUNT OF FUEL IN THE OIL. ALLOWABLE LIMITS ARE LESS THAN 2.0% FROM NORMAL CAUSES. THIS ENGINE HAS 3.3%, ENOUGH TO BE A PROBLEM.THE OIL LEVEL IS RISING ON THE STICK. THE 5W/30 OIL HAS BEEN THINNED TO THE CONSISTENCY OF 20W OIL. DEALER SHRUGGED IT OFF AND CLAIMED THAT DRIVING A 100 MILE TRIP WOULD RETURN ALL TO NORMAL.

THE FIRST TIME IS WAS DRIVING IN THE HIGHWAY WHEN THE VEHICLE HESITATED SLOWED DOWN AND I EVENTUALLY HAD TO GET OFF THE HIGHWAY BEFORE IT COMPLETELY TURNED OFF. THE SECOND TIME THIS HAPPENED THE VEHICLE TURNED OFF AS I WAS MBV AKING A RIGHT TURN ON THE ROAD.

AFTER DRIVING MY SANTE FE FOR LITTLE OVER 1000 MILES, I WAS WAITING BEHIND SEVERAL VEHICLES AT A STOP LIGHT IN HYATTSVILLE AND MY VEHICLE SHUT OFF AND WOULDN'T START. AFTER TRYING TO RESTART THE VEHICLE FOR MORE THAN 15 MINUTES, IT FINALLY STARTED. I DROVE TO THE NEXT STOP LIGHT AND HAD TO STOP AND THE VEHICLE FAILED TO RESTART. THIS HAPPEN TWO MORE TIMES AND THEN FINALLY IT STARTED AND I DROVE BACK TO THE DEALERSHIP IN GAITHERSBURG (FITZGERALD AUTO MALL). I REPORTED THE INCIDENT AND THEY CLAIM TO BE UNABLE TO RECAPITULATE THE INCIDENCE. AT AROUND 5014 MILES, WHEN I CAME TO A STOP LIGHT IN DC, THE VEHICLE SHUT OFF AGAIN AND WOULD RESTART. THE COPS CAME AND PUSH ME OUT OF THE ROAD AND I WAS THEN ABLE TO RESTART. I DROVE TO THE NEXT STOP LIGHT AND THE VEHICLE SHUT OFF AGAIN AND WOULD START. EVENTUALLY, THE VEHICLE STARTED AFTER APPROXIMATELY 10 MINUTES. I DROVE THE VEHICLE BACK TO THE DEALER AND WAS TOLD THAT THERE WAS A PERFORMANCE RECALL ON THE VEHICLE. THE VEHICLE WAS SERVICE AND GIVEN BACK TO ME. THE FOLLOWING DAY DRIVING ON GERMANTOWN ROAD THE VEHICLE SHUT OFF AGAIN AT A STOP LIGHT. I CALL THE DEALER AND THEY ASKED THAT I TAKE IT BACK THE NEXT DAY. ON MY WAY TO THE DEALER IN BUMPER TO BUMPER TRAFFIC THE VEHICLE SHUT OFF AGAIN. I TOOK BACK THE VEHICLE TO THE DEALER AND TOLD THEM THAT I HAVE NO CONFIDENCE IN THE VEHICLE ANYMORE AND THEY SHOULD REPLACE IT. THE MATTER WAS REPORTED TO THE MANUFACTURER WHO REFUSE TO REPLACE THE VEHICLE AND OFFER $500 COMPENSATION FOR MY INCONVENIENCE WHICH I REFUSE TO ACCEPT. I AM SEEKING YOUR ASSISTANCE TO THIS ISSUE. P.S. I DO HAVE PICTURE OF THE INFORMATION THAT WAS DISPLAYED ON THE DASHBOARD AT THE TIME OF THE INCIDENCE AND MY NIECE WAS WITH ME ON TWO OF THOSE OCCASIONS.

TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE'S SMART SYSTEM CAUSED THE VEHICLE TO BRAKE ON ITS OWN. ALSO, THE LANE CHANGE WAS NOT READING CORRECTLY AND PUSHED THE VEHICLE INTO THE WRONG LANE INTO A BARRIER. IN ADDITION, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO SLOW DOWN WHEN MAKING A RIGHT TURN. AFTER COMPLETING THE TURN, THE CONTACT WAS ABLE TO BRAKE. THE VEHICLE WAS TAKEN TO FITZGERALD HYUNDAI ROCKVILLE (11411 ROCKVILLE PIKE, ROCKVILLE, MD 20852, (301) 881-4000) TWICE WHERE IT WAS DIAGNOSED THAT THE SYSTEM WAS NOT CALIBRATING PROPERLY AND THE EASY PASS INTERFERED WITH THE SMART SYSTEM. THE EASY PASS WAS MOVED AWAY FROM THE CAMERA, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 16086926. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, THE VEHICLE BRAKED HARD AND VEERED TO THE LEFT FOR A DURATION OF A SECOND AND A HALF. THE FAILURE OCCURRED SIX TIMES OVER A FOUR MONTH PERIOD. THE VEHICLE WAS TAKEN TO STOCKTON HYUNDAI (2979 AUTO CENTER CIR, STOCKTON, CA 95212, (209) 662-6400), BUT THEY WERE UNABLE TO REPLICATE THE ISSUE. THE DEALER TURNED THE ISSUE OVER TO A CASE MANAGER WITH THE MANUFACTURER WHO STATED THAT THEY WOULD CALL BACK WITHIN THREE TO FIVE DAYS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 7,000.

WHILE DRIVING, THE PANORAMIC SUNROOF SPONTANEOUSLY EXPLODED, LEAVING SHATTERED GLASS WITHIN THE INTERIOR OF THE CAR. THERE WAS NO EVIDENCE OF FOREIGN OBJECTS WHICH MAY HAVE STRUCK THE CAR CAUSING THE ROOF TO CRACK AS IT DID.

I BOUGHT SANTA FE 2019 LIMITED FWD, IT HAS AN ISSUE WITH ACCELERATION, IT HESITATES AROUND 2000 RPM, IT CREATE A BIG ISSUE WHEN I CHANGE LANE TO OVERTAKE OR DRIVING TO UPHILL, I HAVE TO PUSH ACCELERATION PADEL REALLY DOWN TO KEEP GOING. IT JERKS SOMETIMES. I TOOK TWO HYUNDAI DEALERS FOR CHECK AND BOTH SAID NOTHING WRONG WITH CAR, THEY DID NOT FIND ANY CODE OR ISSUE. IT IS SO FRUSTRATING SOMETIMES. MY 12-YEAR-OLD PILOT HAS A BETTER RIDE AND PERFORMANCE THAN 2019 SANTA FE. THIS IS MY FIRST HYUNDAI CAR AND I PAID A LOT OF MONEY . I LIKED THE INTERIOR, INFO SYSTEM, AND EXTERNAL LOOK. LOOKS LIKE TO ME ISSUE WITH TRANSMISSION GEAR SHIFTING

ON A BRAND NEW 2019 HYUNDAI SANTA FE, THE ENGINE STALLED TWICE WHILE DRIVING THE VEHICLE AT LOW SPEEDS INTO/OUT OF A PARALLEL PARKING SPACE ON A VILLAGE STREET. I HAD TO RESTART THE ENGINE IN ORDER TO CONTINUE MANEUVERING THE VEHICLE. THIS WAS VERY DANGEROUS AS I COULD HAVE BEEN HIT BY ONCOMING TRAFFIC.

TL* THE CONTACT LEASED A 2019 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE, DRIVING INTO A PARKING LOT AT AN EXTREMELY SLOW SPEED, THE IDLE STOP &GO (ISG) ENGAGED. THE ENGINE STARTED TO REV AND THE VEHICLE ACCELERATED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED BUT FAILED AS WELL AS THE HAND BRAKE WAS ENGAGED. THE VEHICLE COLLIDED WITH AN A PARKED VEHICLE NO AIR BAGS DEPLOYED. NO WARNING LIGHTS WERE ILLUMINATED. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO CENTENNIAL HYUNDAI (6200 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149 (702) 483-2200) WHERE THE CONTACT WAS INFORMED OF AN UNKNOWN SAFETY WARNING BULLETIN. THE CONTACT STATED THAT THE UNKNOWN SAFETY WARNING BULLETIN WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE CONTINUED, THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE UNKNOWN SAFETY WARNING SOFTWARE UPDATE WAS PERFORMED. HOWEVER, THE FAILURE HAS RECURRED SEVERAL TIMES. THE MANUFACTURER WAS CONTACTED AND CASE WAS OPENED. THE CONTACT MENTIONED THAT THE IDLE STOP & GO FEATURE HAS BEEN DISENGAGED ON THE VEHICLE BUT UPON RESTARTING THE VEHICLE THE FEATURE WAS REENGAGED. THE CONTACT ALSO STATED THAT THE MANUFACTURER CLOSED HER CASE SENDING PAPERWORK WITH INCORRECT VEHICLE INFORMATION. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

PAINFUL LOW FREQUENCY CABIN PRESSURE WHEN IDLING AND DRIVING AT LOW SPEEDS UNDER 30MPH. HAPPENS CONSISTENTLY AND ONLY SUBSIDES WHEN STOPPED OR ACCELERATING

STOPPED VEHICLE ON SIDE OF NEIGHBORHOOD ROAD ON MODERATE DOWNWARD INCLINE. PLACED VEHICLE IN PARK AND AT IDLE. A FEW MINUTES LATER, SHIFTED CAR INTO DRIVE AND PROCEEDED TO PULL OUT INTO ROADWAY. VEHICLE SEEMED TO LOSE POWER STEERING AS WELL AS POWER BRAKING. AS THE VEHICLE TURNED A CORNER, IT LOST ACCELERATION (CAR SLOWED TO A STOP AS ACCELERATOR WAS PRESSED) , AND TACHOMETER DECREASED TO ZERO. PULLED TO SIDE OF ROAD AS CAR SLOWED TO A STOP. TOTAL DISTANCE CAR TRAVELLED AT THIS POINT WAS ABOUT 75 FEET). PUT CAR IN PARK AND TURNED OFF ENGINE. WAITED FOR A FEW MINUTES, RESTARTED ENGINE, PLACED CAR IN DRIVE AND DROVE HOME ( ABOUT 40 FEET). PROBLEM: CAR ENGINE STALLED, CAUSE UNKNOWN.

VEHICLE CAUGHT ON FIRE

TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH AND WAS ABOUT TO SWITCH OVER TO THE LEFT LANE WITH THE LEFT SIGNAL INDICATOR LIGHT ON, THE WARNING LEFT INDICATOR ALERT SENSOR LIGHT FAILED AS A RESULT, THE CONTACT COLLIDED SIDE BY SIDE WITH ANOTHER VEHICLE. THE CONTACT STATED THAT THE OTHER VEHICLE WAS DRIVING BETWEEN 75-80 MPH, AND CRASHED INTO THE DRIVER FRONT SIDE DOOR, THE REAR END AND THE FRONT END BUMPER AND TIRE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT SUSTAINED LEFT ARM, NECK, BACK, WHIPLASH AND A CONCUSSION. THE CONTACT ALSO STATED THAT HALF OF HER BODY WAS NUMB THAT REQUIRED MEDICAL ATTENTION AND WAS INFORMED BY HER DOCTOR THAT SHE HAD NERVE DAMAGE AND POSTTRAUMATIC STRESS DISORDER. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO MASSEY HYUNDAI DEALER, LOCATED AT 1706 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 739-6756, BUT WAS NOT DIAGNOSED OR REPAIRED AND INFORMED THE CONTACT THAT IT WAS NOT THEIR PROBLEM ANYMORE SINCE THE VEHICLE WAS IN AN ACCIDENT. THE CONTACT INFORMED THE DEALER THAT THE SAFETY FEATURE WAS NOT FUNCTIONING. THE DEALER INFORMED THE CONTACT THAT THE SAFETY FEATURES WERE TURNED OFF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: 15818438. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.

ENGINE BEGAN TO SKIP ON ACCELERATION ESPECIALLY GOING UP HILL. VEHICLE WAS TAKES TO DEALER AND ACCESSED. DEALER DIAGNOSED OWNER HAD VEHICLE IN INCORRECT DRIVE MODE FOR ACCELERATION. OWNER EXPRESSED TO DEALER, SUSPENSION OF SPARK PLUG OR COIL PROBLEM GIVEN OWNER EXPERIENCE IN BUYING OWNING HYUNDAI VEHICLES. 1 MONTH LATER, VEHICLE WAS DISABLED AND DELIVERED TO DEALER BY ROLLBACK. DEALER DIAGNOSED VEHICLE. SPARK PLUG SPLIT IN HALF, SHATTERED PORCELAIN PLUG. FRAGMENTS OF PLUG FELL BETWEEN PISTONS, WARPED PISTONS. NEW ENGINE RECOMMENDED BY DEALER. NEW ENGINE ORDERED. ONE MONT WAIT TIME.

THE BLUE LINK REMOTE START OFTEN DOES NOT RESPOND. THIS IS VERY DIFFICULT TO GET FIXED. THE DEALER DOES NOT HAVE ACCESS TO THIS SYSTEM. HYUNDAI DOES NOT HAVE A CONTACT NUMBER THAT IS EASY TO LOCATE. WHEN YOU DO CALL THEY ARE DIFFICULT TO TALK WITH AND OFTEN JUST HANG UP ON YOU. THIS HAS BEEN AN ONGOING STRUGGLE FOR SEVERAL MONTHS. IT IS ALMOST IMPOSSIBLE TO REACH SOMEONE TO TALK TOO ABOUT THIS. THEY HAVE RECENTLY SENT AN E MAIL TELLING ME THAT THAT I MUST ACCEPT CHANGES IN MY BLUE LINK (THEY ARE GOING TO SHARE DATA FROM THAT WITH OTHER COMPANIES). YOU DO NOT HAVE AN OPTION TO DECLINE. THEY GIVE YOU AN OPTION TO AGREE OR THEY NOTE THAT CONTINUED USE OF BLUE LINK GIVES CONSENT. I DO NOT GIVE MY CONSENT. BLUE LINK IS NOT DEPENDABLE AND AS A RESULT DATA FROM THAT SYSTEM IS LIKELY TO INACCURATE. I OWN THREE HYUNDAI'S AND BUYING THE 2019 WAS A MISTAKE. THE BLUE LINK SYSTEM IS A MESS. THE SELL YOU THE SYSTEM IT WORKS ON YOUR PHONE, WORKS FROM ANYWHERE NO DISTANCE LIMITATIONS ECT. BUT AFTER YOU BUY IT THEY POINT OUT THAT YOU CANT COMPLAIN BECAUSE ITS A COMPLEMENTARY SERVICE. THIS ONLY COMES OUT AFTER YOU BUY THE CAR. THEY NEVER TALK ABOUT IT BEFORE THE PURCHASE. AFTER OWNING HYUNDAI'S FOR SEVERAL YEARS (3 OF THEM) I AM BEYOND DISAPPOINTED THEY THE CUSTOMER SERVICE IS SO POOR. WHATS WORSE IS THAT WHEN YOU COMPLAIN THEY CAN'T FIND A NUMBER TO CONTACT WHERE YOU CAN GET HYUNDAI AMERICA TO EVEN LISTEN TO THE PROBLEM.

MY WIFE HAS HAD A BAD BACK FOR MANY YEARS AND REQUIRES A CUSHION TO EASE THE BACK PAIN WHILE RIDING IN THE PASSENGER SEAT. BY DOING THAT THE AIR BAG ON THE PASSENGER SIT WILL NOT ACTIVATE. THIS HAS CREATED A REAL PROBLEM FOR PEOPLE WITH A DISABILITY. I'VE REACHED OUT TO HYUNDAI TO HAVE THE PASSENGER AIR BAG ACTIVE CONTINUOUSLY BUT THEY HAVE REFUSED. I'M NOT ASKING THEM TO TURN IT OFF, I'M ASKING THEM TO TURN IT ON SO WE CAN BE MORE SECURE IN THE VEHICLE. WE HAVE TRIED MANY DIFFERENT PILLOWS, CUSHIONS AND BACK SUPPORTS TO NO AVAIL. RIDING WITH THE AIR BAG INOPERABLE IS NOT AN OPTION, RESEARCH ON THE INTERNET SHOWS THOUSANDS OF COMPLAINTS WITH THE SAME PROBLEM. HYUNDAI'S ANSWER IS BUCKLE UP TIGHT AND SIT BACK AWAY FROM THE DASH. THIS IS NOT AN ANSWER TO A PROBLEM THAT CAN EFFECT MILLIONS OF DISABLED PEOPLE SPENDING MANY THOUSANDS OF DOLLARS ON NEW CARS THAT WANT TO FEEL SAFE. PLEASE LET ME KNOW IF YOU HAVE ANY SUGGESTIONS. THANK YOU.

IDLE STOP AND GO TECHNOLOGY FEATURE CANNOT BE DISABLED. THE SYSTEM TURNS ITSELF ON AFTER I HAVE TURNED OFF WITHOUT WARNING. AFTER DRIVING A FEW MILES WITH THE FEATURE TURNED OFF AND STOPPED AT A LIGHT, THE ENGINE WILL SHUT DOWN, THEREBY TURNING THE TECHNOLOGY BACK ON. I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS THINKING MY ENGINE WAS RUNNING WHEN IT WAS NOT. THERE SHOULD BE A WAY TO DISABLE THIS, NOT JUST TEMPORARILY TURN OFF. I HAVE BROUGHT THIS TO THE DEALER'S ATTENTION BUT THEY ARE MYSTIFIED AS I AM. THIS HAS BEEN GOING ON SINCE PURCHASE LAST SUMMER, THOUGH BELOW I AM ASKED FOR A SPECIFIC DATE IT HAPPENED.

TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT NOTICED AN ABNORMAL BURNING ODOR COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING UP HILL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 2,700.

VEHICLE EXPERIENCED SUDDEN UNINTENDED ACCELERATION AS WE SLOWED AND TURNED INTO A PARKING SPACE AT A LOCAL RESTAURANT PARKING LOT. ENGINE REVED, CAR ACCELERATED RAPIDLY, BRAKES DID NO HOLD AND THE VEHICLE PLOWED INTO AND THEN ON TOP OF A SAFETY BARRIER STOPPING JUST SHORT OF A CHAIN LINK FENCE GUARDING A SET OF LARGE PROPANE TANKS. POLICE WERE CALLED TO SCENE, HE TOOK PICTURES. CAR WAS TOWED TO DEALERSHIP COLLISION CENTER.

ON MARCH 5, THIS VEHICLE STOPPED WHILE DRIVING IN THE MIDDLE OF A STREET. I WAS UNABLE TO START THE VEHICLE AND ME AND MY PASSENGER COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. CAR WAS TOWED TO DEALERSHIP AND HAS 2600 MILES ON IT. I HAVE FOUND THAT HYUNDAI IS DOING A RECALL TO REPLACE STARTER AND A SOFTWARE UPDATE. I HAVE BEEN TOLD THAT BECAUSE OF THE NEW TECHNOLOGY THIS VEHICLE HAS WHICH IS AN AUTOMATIC START AND STOP AT A STOP SIGN OR STOP LIGHT THAT THE STARTER SHORTED OUT AND APPARENTLY THE SOFTWARE IN THE CAR JUST STOPS THE CAR WHILE DRIVING.. THIS HAPPENED WHILE DRIVING THE CAR AT 35 MILES/HOUR ON A BUSY STREET. IT IS A MIRACLE THAT I WAS NOT HIT AND INJURED OR KILLED. CAR IS AT THE DEALERSHIP WAITING FOR A NEW STARTER AND SOFTWARE UPDATE WITH A POSSIBLE SHIP DATE OF MARCH 31, 2019. THESE 2019 SANTA FE ARE NOT SAFE TO BE SELLING TO THE PUBLIC WITH THIS KNOWN DEFECT.

I PURCHASED A BRAND NEW 2019 HYUNDAI SANTA FE ON FEBRUARY 20, 2019. ON SUNDAY, FEBRUARY 24 WHILE DRIVING ON A BACK COUNTRY ROAD GOING NO MORE THAN 35 MPH, THERE WAS A LOUD NOISE ON THE ROOF OF THE CAR. I OPENED THE ELECTRIC CLOTH COVER AND THE SUNROOF WAS SHATTERED AND GLASS STARTED FALLING IN THE CAR. CONTACTED THE DEALER THE NEXT DAY AND WAS TOLD TO CONTACT MY INSURANCE. THE DEALER OR HYUNDAI SHOULD COVER THE COST AS I ONLY HAD THE CAR FOR 4 DAYS.

2019 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO SEATBELT CONCERNS. *LD THE CONSUMER STATED EVERY PASSENGER SEAT BELT WAS UNSATISFACTORY, THE FRONT DOORS ON THE VEHICLE HAVE SHARP CORNERS CAUSING CUTS, AND THE VIEW BUTTON WAS MISPLACED. *JS

ON AT LEAST 2 OTHER OCCASIONS AND WHEN DRIVING THE VEHICLE, A WARNING SHOWS UP IN THE SPEEDOMETER AREA ALONG WITH A WARNING LIGHT COMING ON. THE WARNING STATES: "CHECK BLIND-SPOT WARNING (BCW) SYSTEM". THE WARNING ONLY TURNS OFF AFTER THE VEHICLE HAS BEEN TURNED OFF AND NOT AGAIN STARTED FOR SEVERAL HOURS.

WHILE DRIVING MY NEW 2019 SANTA FE I NOTICED THE FIRST TIME IT RAINED I HAD SEVERE REDUCED VISIBILITY IN THE LEFT PORTION OF THE WINDSHIELD WHERE THE WIPERS DON'T REACH. THE RAIN POOLS THERE AND DOES NOT GET ANY BETTER THAN PICTURED. THIS IS A SAFETY ISSUE AS YOU CAN NOT SEE OUT OF 15% OF THE WINDSHIELD AND COULD CAUSE AN ACCIDENT.

GAS TANK LEAK UPON DELIVERY. AFTER INSPECTING THE LEAK, TECHNICIANS WERE ABLE TO IDENTIFY THE MANUFACTURER HAD ISSUED REPAIRS ON GAS TANKS THAT WERE TOO THIN AND AS A RESULT, THE VEHICLE WE PURCHASED WAS NOT PROPERLY REPAIRED AND LEAKED FUEL.

MY NEW 2019 HYUNDAI SANTE FE FROM THE TIME I BOUGHT IT HAD THE YELLOW CHECK ENGINE LIGHT COME ON. IT SAID THE BSM SYSTEM WASN'T WORKING. THEN THE ENGINE WOULD NOT START ON 4 SEPARATE OCCASIONS. I HAD TO WAIT TO GET IT TO START. THERE HAVE BEEN 3 OCCASIONS WHEN IT DID START IT SOUNDED LIKE IT WAS GOING DIE, VERY SLUGGISH AND DIDN'T WANT TO ACCELERATE. THE RPM WOULD NOT INCREASE. IT ALSO STARTED 2 SEPARATE OCCASIONS IT LOST STEERING WHEEL POWER AND THE A/C STOPPED BLOWING COLD AIR. I HAD TO TURN IT OFF AND WAIT TO RESTART IT. IT IS CURRENTLY AT THE DEALERSHIP WAITING FOR THE BLIND SPOT MONITORING MODULES. THE FIRST TIME THEY REPLACED THE MODULE IT STILL SHOWED IT NOT WORKING. SO NOW IT IS UNDRIVABLE AT GENE MESSER HYUNDAI IN LUBBOCK TEXAS, THEY SAY IT'S NOT SAFE TO DRIVE SO I AM DRIVING A LOANER. THEY SAY THEY CAN'T DETERMINE WHY THE ENGINE DID THE DESCRIBED THINGS ABOVE. THESE THINGS HAPPENED WHILE IN MOTION AND PARKED.

I BOUGHT THE VEHICLE AUGUST 1 AND DROVE IT HOME, 50 MILES, AT 75+ MPH. IMMEDIATELY I NOTICED A HIGH VIBRATION IN THE RIDE AS WELL AS LOOKING IN THE REARVIEW MIRROR THE CARS BEHIND ME WERE BLURRY FROM THE VIBRATION UNTIL I PLACE A FINGER ON THE MIRROR. I RETURNED TO THE DEALER THE NEXT DAY RELATING TO THE VIBRATION. THEY BALANCED THE FRONT TIRES. I RETURNED HOME AND THE VIBRATION WAS STILL THERE. THE VEHICLE HAS BEEN AT THE DEALER 4 MORE TIMES WITH NO SOLUTION. I HAVE BEEN SUPPLIED WITH A RENTAL FOR A FEW DAYS AND WAS TOLD THE SUV WAS READY. I PICKED IT UP ON A SATURDAY AND ASKED FOR SOMEONE TO GO FOR A RIDE TO SEE IF THE VIBRATION WAS STILL THERE. NO ONE WAS AVAILABLE SO I DROVE IT HOME AND THE VIBRATION WAS STILL THERE. I RETURNED IT TO THE DEALER AND AN HYUNDIA ENGINEER TOOK IT FOR A TEST DRIVE UP TO 70MPH WHICH WAS IN THE CITY AND NOT HIGHWAY DRIVING. I HAD A CONFERENCE CALL WITH THE GM AND WAS TOLD THAT THE ENGINEER SAID ALL OF THE SUVS VIBRATED AND THIS ONE WAS MORE "PRONOUNCED" WHICH WAS NOT IN HIS REPORT TO HYUNDIA WHO I'VE BEEN IN CONTACT. I BELIEVE THIS VIBRATION IS NOT IN THE WHEELS, ONE TIRE WAS REPLACED, BUT MECHANICALLY ELSEWHERE. IT HAS BEEN AT THE DEALERSHIP SINCE 9/25/2018. I BELIEVE THIS SUV TO BE UNSAFE AND THAT OTHER COMPONENTS WILL FAIL. THIS IS MY 3RD SUV AND I'VE NOT HAD ANY PROBLEMS WITH THE FIRST 2. ANOTHER ENGINEER IS SCHEDULED TO INSPECT IT 10/23/2018. I AM A HELICOPTER PILOT AND KNOW WHAT VIBRATIONS CAN DO TO MECHANICAL AND ELECTRICAL COMPONENTS.