5FPYK3F51RB0282352024 HONDA RidgelineRTL

The auto idle stop has malfunctioned causing the engine to not restart in busy intersections on 2 different occasions. The vehicle has been extremely slow to start on multiple occasions and has failed to start from stopped several times. The dealer diagnosed this as a faulty starter and has had my vehicle for 20 days now with no starters available. They have offered no information on when a starter will be available. Being stalled in traffic because of an auto idle stop feature that no one wants is a safety issue.

My auto stop engine device would not restart at an intersection and it left me stranded . The truck would not move, and I tried repeatedly to get the truck moving. This has happened several times this year since December 2025. Bravo Honda, Victoria, Texas told me they were not sure what caused the problem, but they said they charged the battery and felt as if this would resolve the issue. The next time I had an issue Bravo Honda replaced the battery and I was told that was the issue. Now this time Bravo Honda, Victoria , Texas has escalated the issue to Honda tech. They have had my truck 2 days and no resolution as yet, although they believe the starter is faulty and needs replacing. This is very dangerous as I have been left stranded in heavy traffic. I feel the mechanic maybe guessing at what is wrong with the truck. The last incident happened on 09/17/2026.

2024 Honda Ridgeline, VIN [XXX], approximately 21,000 miles. The vehicle has repeatedly failed to restart in traffic after the Auto Idle Stop system automatically shut off the engine. Failures occurred XXX. During one occurrence, I was nearly rear-ended when the vehicle failed to restart as traffic began moving. The vehicle also intermittently cranks abnormally slowly when hot. The starter will crank, pause, then crank noticeably slower. I can intermittently reproduce the fail to start problem by driving until the vehicle is hot, shutting it off, and immediately restarting it. I have two videos of this condition. Honda replaced the battery, but the problem continues. The dealer reports that the battery, alternator, and starter pass diagnostic testing. I provided video documenting the abnormal slow cranking and failure to start, but no repair has been made. My primary safety concern is that Auto Idle Stop automatically shuts off the engine while stopped in active traffic, but the vehicle may then fail to restart, leaving it disabled in a traffic lane. The vehicle has already experienced this failure three times. NHTSA is currently investigating Auto Start/Stop no-restart complaints involving 2020–2025 Honda Ridgelines under EA25-004. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am reporting a recurring Auto Idle Stop no-restart and starting-system failure in a 2024 Honda Ridgeline. At approximately 35,072 miles, while stopped at a traffic light with Auto Idle Stop engaged, the engine shut off but failed to restart when the brake pedal was released. The vehicle remained disabled in the intersection until it was manually restarted, creating a risk of a collision. An authorized Honda dealer found both positive and negative battery terminals loose, tightened them, reported that the battery passed a load test, found no diagnostic trouble codes, and returned the vehicle. The battery had already been replaced at approximately 30,238 miles after a slow-start complaint and a failed battery test. The condition recurred at approximately 42,563 miles. After the engine shut off at a light, the vehicle displayed an orange “P” and “System Problem Detected - Shift to Park,” went into Neutral, and required a manual restart before Drive could be restored. The dealer later reported that the replacement battery tested at approximately 197 CCA against its 650 CCA rating, but no root cause for the rapid deterioration or the shutdown/no-restart condition has been identified. The vehicle now intermittently cranks slowly and appears strained while starting. No permanent repair has been completed. The vehicle is available for inspection. The condition creates a safety risk because the vehicle can fail to restart or move from an intersection and may enter Neutral unexpectedly.

VEHICLE SHUTS DOWN WHILE IN IDLE AT STOP LIGHT

While stopped at a red light, the auto on/off feature engaged and the engine shut off. Upon release of the brake, the engine failed to restart.

When stopped at a stop light the auto start feature sometimes - more often than not- fails to start back and the truck is stuck at the intersection. After putting it in park it will start after several tries. My dealership tells me there is nothing wrong with it even though it’s still under warranty. This has happened over 10 times to me

Receiving pop up faults on instrument panel. ie battery low voltage, adaptive cruise sys problem, road departure mitigation sys problem, Sys problem detected shift to park, to start engine brake and push start, idle stop engine will not restart all of these issue donot throw codes to the main ECM or BCM so dealer can't trace the problem. This has been going on since march 2025

My vehicle is currently sitting at a Honda dealership with a broken crankshaft counterweight and seized bearing. The engine needs to be replaced but Honda has refused to conduct the dealership warranty and blame shift it to a cracked oil pan that had happened in November of last year that was quickly addressed. Since then I have gone to [XXX] and back to [XXX] showing the vehicle was fine and operating. It is to my understanding that my 2024 Ridgeline has a 3.5L J-Series V6 engine. The NHTSA is actively investigating over 1.4 million Honda V6 engines for this exact connecting rod bearing seizure defect. I feel it is wrong for the dealership to pin a known defect on something unrelated and have insurance pay and avoid conducting the warranty repair. My vehicle is sitting at 39,000 miles and I was on a normal commute to work when the incident occurred and still covered under factory warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Truck fails to restart after the auto idle shut off. The battery goes dead and I cannot restart. This has happened several times so I now turn the Idle Off feature off. However, since it does not stay off permanently, if I forget to turn if off the truck may fail to restart. It has left me stuck at intersections unable to restart on several occasions.

After coming to a stop and the idle stop feature engages, the vehicle does not automatically restart. I am presented with a message that says "system problem detected. shift to park". After shifting to park, I am presented with another message that says ""to continue to drive, depress the brake pedal and push switch." I then have to completely shut off the engine by pushing the "stop button". Then, I have to do a full restart before the vehicle starts again. This has happened 5 times in the last month. Here is a video of one incident - [XXX].[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Honda Ridgeline. The contact stated that while stopping at a red light, the Auto START feature failed to restart the vehicle, and the vehicle started rolling backwards. The brake pedal was depressed, and the PUSH to START button was depressed, and the vehicle was restarted. The dealer was contacted; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,200.

The contact owns a 2024 Honda Ridgeline. The contact stated that while attempting to start the vehicle with the Push-To-Start feature, the vehicle failed to start. No warning light was illuminated. Additionally, while idling in traffic, the vehicle lost automotive power and failed to accelerate as intended while the accelerator pedal was depressed. The vehicle was restarted as a temporary fix. Upon further inspection, the contact became aware of an abnormal electrical burning odor entering the cabin of the vehicle. The vehicle was taken to a local dealer, where it was diagnosed; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

I OWN A 2024 HONDA RIDGELINE TRAILSPORT. THE AUTOMATIC IDLE IS CONTINUOUSLY DRAINING THE BATTERY, MAKING IT HARD FOR THE TRUCK TO START. I HAVE PURCHASED 2 BATTERIES SINCE MAY 2024, WHEN I PURCHASED THE TRUCK. IT APPEARS THAT THERE IS SOMETHING WRONG WITH THE AUTOMATIC IDLE ON THE TRUCK, BUT HONDA TELLS ME THERE IS NOTHING WRONG. WHEN ACTIVATED, THE AUTOMATIC IDLE WILL SHUT DOWN THE VEHICLE IN TRAFFIC, CAUSING A VERY DANGEROUS SITUATION BECAUSE THE BATTERY DOES NOT HAVE ENOUGH POWER TO START THE VEHICLE WHENIT STALLS.

Windows and moon roof on 2024 Honda Ridgeline opens when parked. Lock button on Key fob is supposed to be pressed twice to activate this feature but opens when fob is on desk or in my pocket. No damage yet but could cause problems for theft or rain damage if parked outside when unattended

2024 Honda Ridgeline. Brakes stick or slow to release. Feels like brakes are dragging. Delayed acceleration. This is unsafe. Dealer has had vehicle 7+ days total across 2 repair attempts from March 25th 2026 thru April 1st 2026 and again April 29th 2026 and dealership still has the vehicle. Has not been able to fix the issue. Honda issued Dealer Message on August 7, 2025 stating "American Honda Motor Co.,Inc. is searching for certain 2023-2025 Odysseys, Passports, and Ridgelines with a customer complaint of the brakes sticking. Vehicle purchased April 1st 2024 and has 12,700 miles. Currently at dealership for 2nd attempt. this is a known safety defect Honda is actively investigating. Sticking brakes crash risk. Delayed acceleration. Feeling of brakes dragging. Ongoing intermittent issue. I have been offered a loaner vehicle on both occasions.

My husband was driving the vehicle to school with the sunroof shade closed. Without any impact or anything hitting the sunroof, it shattered. I tried filing a warranty claim with Honda, and they denied the claim without requesting any evidence.

The auto high beam is widely known to be so bad it behaves the opposite of how it should. It frequently blinds other drivers when it should not turn high beams on, often blinding them in the last few seconds before passing, causing a dangerous situation, not to mention the possibility of drivers thinking it was done on purpose maliciously. This has led to near road rage experiences. The high beams also rarely turn on when they should but at least there is a manual override.

LIGHTED RUNNING BOARD LIGHTS CONTINUOUSLY QUIT WORKING. HONDA HAS A TECHNICAL SERVICE BULLETIN ISSUED BUT THIS IS A KNOWN PROBLEM.

My Honda CMBS system has false warnings from cars coming from the other lane and road markers setting off the system. I had numerous incidents where the steering wheel shakes and a brake warning illuminates with no possibility of an accident. After this warning the car would automatically brake to stop you. I have taken this vehicle to the dealer twice they said it is perfect. Honda knows this system is defective. In the owners manual they describe all the false warnings. I have experienced every one in the manual. I have begged the dealer and Honda company that I believe the camera mounted in front of the mirror is too sensitive and defective but they won’t replace it. The camera also controls the automatic bright lights and they won’t stay on for more than 6 seconds. I contend that this camera also sets off the emergency braking due to oncoming lights or reflective lights in the road. There is a class action lawsuit over this system up to a 2023 Ridgeline. All I want is a new camera and the Cmbs system to work correctly but Honda won’t repair it. They deny it is defective. They claim they can’t duplicate it. Of course they drive it once and say it’s fine. Please make Honda replace this faulty system

The Automatic High Beam system does not work properly and are very inconsistent. When enabled, the high beams often turn on for a brief moment then turn off. Sometimes this occurs when there is a road sign reflection or a light on a home on the side of the road. When the system is enabled, the high beams often fluctuate on and off even when there is no oncoming traffic. What is worse is that the high beams sometimes remain on with oncoming traffic, blinding the oncoming driver. I am reporting that this has occurred ever since I purchased the vehicle in 2024. The dealer indicated this is a known problem and that Honda doesn't seem to be doing anything about it.

The Auto High Beams (AHB) fail to work correctly. When set to on, they will come on for maybe 3-4 seconds then turn off, and maybe repeat the next time. The bigger issue is they fail to turn off many times when approaching oncoming traffic. The feature is dangerous by not turning on when they should and not turning off when they should. This is a widespread problem reported by many. The Honda dealer said they adjusted the sensitivity of the AHB when in fact there is no such adjustment. There is clearly something wrong with the implementation on the Ridgeline as other same year Honda models (we have a 2924 CRV) do NOT have this problem.

Vehicle has stalled after being stopped at red light. Does not occur all the time. Only when in idle mode.

Auto Start/Stop Malfunction. On two occasions the Auto start/stop has shut the engine off at a stop light and after releasing the brake the vehicle went completely dead. Dashboard/radio and all electronics dead. After multiple attempts the vehicle finally restarted. Now the normal start is sluggish like a low battery. Battery was replaced under warranty and check out multiple times by the dealership with them not able to find any issues.

The vehicle’s engine and powertrain management system repeatedly fails with multiple DTC's triggering a full-system cascade of safety-critical warnings and automatic power-limiting. The issue affects the engine, transmission, emissions, AWD, brake system, stability assist, steering assist, ABS/VSA, hill-start assist. The vehicle is fully available for inspection upon request. During each failure, the vehicle abruptly enters reduced-power “limp mode” without warning—resulting in loss of engine power, disabled AWD, and disables all safety/stability systems. These events have occurred in normal traffic, including at red lights and in intersections, creating a risk of rear-end collisions, inability to accelerate, and loss of vehicle control. I transport an autistic child, making reliability and predictable vehicle behavior critical to passenger safety as well. The problem has been reproduced and documented by multiple authorized Honda dealerships. The vehicle has now undergone 13 repair attempts in the first 14 months of ownership, across 6 different Honda dealerships. All have been unable to diagnose or permanently repair the defect. The vehicle has been repeatedly inspected by Honda technicians, who escalated the issue to Honda Tech Line. Tech Line documents (dated 10/1/25) show that no aftermarket modifications exist and that the failure is verified but intermittent and ongoing. Warning Lamps / Symptoms: Each failure event triggers a full dashboard sweep including: – AWD System Problem – Emissions System Problem – Transmission System Problem – Power Steering System Problem – Vehicle Stability Assist Problem – Hill Start Assist Problem – Brake System Warning – Road Departure Mitigation Problem – Blind Spot Information System Problem There is a federal lawsuit filed filed in Oregon District court case 6:25-cv-02142-AP

Between 1,000-1,400 rpm there is a lower end engine knock.sounds like a bearing.

I was driving alone on US-HWY 45 in Chunchula, AL......I heard the loudest noise ever sounded like a high power rifle blast in my ear then I was showered with glass. The sunroof exploded. I had a police report written, I literally thought I had been shot at. There was only myself and one other very small vehicle way ahead of me. No trees hanging over the road or anything.

While idling at a traffic light,2 systems shut down: Adaptive Cruise Control & Road Departure Mitigation System. Also the BRAKE SYSTEM light came on, but the brakes continued to work.

Using the Automatic High Beam system, the high beam may come on even if a car is coming toward me. Sometimes, the high beam will not transition to low beam until the incoming car is real close to me. The incoming car would put his high beam on to warn me. As well, the high bean can randomly transition to low beam for no reason. And a second after, come back to high beam. Really dangerous. I had other cars with this system and never had that kind of problems.

The contact owns a 2024 Honda Ridgeline. The contact stated that while driving 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. In addition, the brakes were independently activated. The contact stated that the vehicle failed to accelerate above 30 MPH. The vehicle was taken to the dealer; however, the contact was not informed of the diagnostic results. The contact was informed that unknown repairs were being performed. In addition, the contact stated that the failure had occurred more than thirty times. The contact stated that with 137 miles on the vehicle, the vehicle was taken to the dealer, where the failure was diagnosed as a failed brake switch, and the warning lights were reset. The failure reoccurred. The contact stated that the failure was persistent. The contact requested that the dealer buy back the vehicle, and the request was denied. In addition, the contact stated that he feared driving the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 137.

The contact owns a 2024 Honda Ridgeline. The contact stated that while driving at 55 MPH, there was an extremely loud banging noise detected, and the sunroof exploded upward and outward without warning or impact. The driver and his wife sustained a piercing, ringing sound in the ears, but medical attention was not provided. The local dealer was contacted, where it was diagnosed, but they were unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 12,246.

Auto-dimming headlights do not work properly, not always dimming for oncoming traffic, and/or randomly switching between high and low beams without cause. This blinds and confuses oncoming traffic.

The auto High beam function on this vehicle is absolutely useless. It dims when it should be on. It dims needlessly for highway markers and road signs. The constant on and off of the high beams on a dark road with no other cars is dangerous. This system on the ridgeline is dangerous. I have the system on other cars and it works almost perfectly but not in this vehicle.

Experiencing numerous false error warnings from Collision Mitigation Braking System (CMBS) when meeting oncoming vehicles on straight or slightly curving two lane roads. I have taken my vehicle three times to be serviced for this specific reason and a Blind Spot Information System error. The BSI appears to be repaired now but the false CMBS warnings still have not been repaired. The most recent incidents listed below occurred today after picking up the truck from the BSI repair.

I am filing this complaint regarding the OEM General Grabber A/T tires (date code 1424) that came with my brand new 2024 Honda Ridgeline, purchased in June 2024. At approximately 16,000 miles, I noticed significant dry rotting and cracking between the treads on all four tires. This was observed right before a planned long-distance trip, raising serious safety concerns. I maintain proper tire pressure and take excellent care of my vehicle, and I live in Vermont where the climate is harsh but not extreme enough to justify this kind of premature deterioration. The dealer referred me to Honda’s 1-800 number, who then directed me to Continental, the parent company of General. Continental opened a case and instructed me to visit a Continental dealer, who confirmed the dry rot but said they need to pull the tires to send them back to Continental for inspection before they decide whether to approve the warranty claim. Meanwhile, I am expected to purchase a new set of tires upfront. This process is not only burdensome but also concerning given the potential safety risk of these tires. Tires with only 16k miles should not be deteriorating like this, and I believe other owners should be aware of the issue. Please investigate the integrity and safety of these tires, as the premature dry rot could pose a serious hazard to drivers.

See attached document for complaint.

While sitting at a stop light at an extremely busy intersection, After pressing the Auto Idle Off button in trying to keep the air conditioner running, my vehicle just completely shut down like it had a completely dead battery. I couldn’t even turn on my hazard lights. The vehicle was completely dead. After pressing the on/off button several times, power to the vehicle was restored and I was able to restart the vehicle. It reminded me of when a computer glitches and reboots on its own. By happening at an extremely busy intersection, I felt like my safety and the safety of others may have been in jeopardy if other vehicles would have made aggressive maneuvers to get around my inoperable vehicle.

Manual driver’s seat height adjustment slowly reverts to a lower height position without touching the manual mechanism. This is a daily occurrence. The vehicle has not yet been inspected by the dealer or any other independent source. This problem began occurring shortly after purchasing the vehicle, or was unnoticed until then. An internet source that claimed to be a mechanic for my brand identified the problem requiring a new seat base, as the mechanism is built into that seat base.

The automatic engine stop/start system is a safety hazard. On multiple occasions with two different drivers (husband and wife owners), the engine has stopped just as the accelerator is pressed after waiting for traffic to clear at a stop sign or while waiting to enter a street from a driveway or parking lot. The delay when expecting the vehicle to accelerate has nearly caused accident(s) several times. Drivers are forced to switch off the automatic stop/start system every time the vehicle is driven since it defaults to active and it is not safe to use. The system should be permanently disabled or at least programmed to be disabled as default when engine is started. This issue was reported to the local Honda dealer during the first routine service--owners were told that nothing could be done by the dealer. The service advisor suggested that we contact manufacturer or NHTSA directly. The incident date and mileage were entered below for yesterday since that was the latest event. It has happened numerous times since the vehicle was purchased in July 2024.

The contact owns a 2024 Honda Ridgeline. The contact stated that while operating the vehicle with the auto high beam feature activated, the auto high beam feature malfunctioned, causing the high beam lights to turn off and on independently. The contact stated that the high beam lights were illuminated for more the 8 seconds before deactivating. The contact stated that the failure had created a visibility hazard for the driver. The vehicle was taken to the local dealer who diagnosed that the failure was due to a faulty multifunction camera. The multifunction camera was replaced but the failure persisted. The manufacturer was notified of the failure and determined that the multifunction camera had operated as intended. The failure mileage was 100. The VIN was not available.

The auto-dimming bright lights are too sensitive, going on & off so quickly it creates a hazard to the driver & on-coming traffic. It is almost like a strobe light. These trucks have had this very same problem for years. Please force a fix.

The auto dimming headlight feature is too sensitive. There is constant toggle of high and low beams when this feature in enabled. Any and all type of reflection from street and traffic signage trigger the lights to dim which causes the constant on and off of high beams. This causes distraction of both the driver of the affected vehicle and drivers of other vehicles in close proximity. Honda service said there is no way to adjust sensitivity setting.

Gasoline fumes originating from engine compartment and entering the cabin of vehicle via HVAC. Fumes are thick enough to cause eyes to water, mild respiratory distress (coughing) and clothing to smell of gasoline after exiting the vehicle. Concerns exist about possible fuel leak given how dense the fumes are. Multiple users on social media report similar issues of gasoline fumes from the motor coming into the cabin via HVAC system across the Honda lineup, but mainly users with the 3.5 liter v6 motor. Some point to leaking fuel lines. Of those I found looking for a solution, all said Honda techs either located a fuel leak or were unable to fix. Dealer will be inspecting vehicle at next oil change if not sooner if problem continues to worsen. Issue is intermittent but increasing in incidents over the past three days. With the motor running, vehicle idling in park and HVAC system off, the fumes do not enter the cabin. The moment the HVAC system is turned on, the cabin begins to fill with fuel fumes. Fumes don’t fully disperse from the cabin when driving unless at highway speeds. Vehicle was purchased new from dealer, has never been involved in any incidents or experienced any issues beyond poor drivers side window performance. The check engine light isn’t illuminated nor are any other fault indicators. NOTE: given how many complaints I’m seeing online about this exact issue, I wanted to submit this to see how many others have reported fuel fumes coming from the motor. If it is as widespread as users indicate, I’d hope that multiple reports have been submitted and my report is one more into you launching an investigation. I live on a farm with equipment twice my age. Fuel fumes don’t happen inside the vehicle unless something is wrong, even the oldest trucks on the property with fuel tanks stored behind the drivers seat inside the cabin.

The headlights automatic dim function is dangerous. It will repeatedly flash the brights or high beams at on coming vehicles as they approach and even when they are quite close as you pass head on. This will blind oncoming traffic and most likely cause road rage in some susceptible people. The function is sometimes automatically turned on and difficult to turn off. When in dark areas where high beams should be used the headlights continually go from high to low for no apparent reason. In rural areas or on highways with poor paint it makes it dangerous to see animals or pedestrians as well as the road shoulder. This should merit a recall as a check on reports found on the internet show that this is a systemic problem associated particularly with the Honda Ridgeline.

The highbeams while not failing do not operate in a safe manner. While driving you are unable to really disable them. While driving about 12 miles down hill the Auto High beams repeatedly turned on likely blinding oncoming traffic and traffic passing me while I scrampled to turn them off so that I would not blind other drivers. These auto high beams seem poorly designed and poorly thought out there should be easier ways to disable them other than having to park and hold a lever down for like 40 seconds. Legitimately thought I was going to accidentally be responsible for someones death mine or traffic around me because my high beams were coming on unprompted.

Auto Dimming Headlights are so sensitive that they essential do not work. Auto dimming is a safety feature, but it puts the driver at risk by shutting the high beams off in situations they should be on to increase visability. The dealer says they are 'working as designed' but with further discussion, admits to them being 'useless'. The dealer used their diagnostic tool and says no error was found. The auto dimming headlights have never worked properly since time of purchase. We also have a 2022 Ridgeline that exhibits the same problem. We paid for the feature but it has never worked, even after reporting to the service department at the dealer.

Automatic high beam feature works erratically, randomly flashing high beams, failure to dim high beams for oncoming traffic or when following traffic.

I attempted to have this recall address with no remediation. I went to the Dealer 2 months ago and called Honda's recall line and was told that Honda is not equipped to repair the vehicle due to a parts shortage.

The contact owns a 2024 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 24V321000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The dealer stated that the back-over prevention camera had to fail before the recall remedy could be provided. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Rear window shattered while driving on a Highway. It seems this happens often with Honda vehicles. Dealer said to have it inspected by the window repair service. Still getting estimates.

4 times since I owned the truck it has stalled at traffic lights. The dashboard tells me there is an issue and tells me go in park. Then put my foot on the brake and start it normally. It does not restart. After 20 clicks twice it restarted only after I exited the vehicle, locked the door and reentered the vehicle. One time I was left at the light for an hour waiting for a tow truck. A police office tried to start it, and he put his foot on the gas. Eventually it started. The truck has less than 1,500 miles on it. The dealerships that have seen car did not find an error code so there is nothing they can do at this time. I took a video today when it happened for the 4th time to see if it helps. I saw online a similar problem with the Pilot from 2020-2022.

The issues with this vehicle and the ongoing problems related to the Forward Collision Warning and Automatic Emergency Braking have previously been reported to you under complaint number 11619917. With additional events, the vehicle has again been taken back to the dealer and the issues reported to American Honda. The mechanical conditions still exist. The dealer has driven the vehicle and now says that the known conditions are normal? They also blame the conditions on the roads being driven (County and State Highways)? How can a vehicle manufacturer be allowed to sell vehicles with known safety defects? By itself, that is outrageous. I am uploading the dealer repair invoice for the most recent events. Can someone take this seriously and do something before there is an accident and someone is either hurt or killed?

The auto highbeam system has an inherent safety issue. When active, it may turn on the highbeams automatically when there are oncoming close vehicles, thus blinding the oncoming drivers with the potential of causing an accident. The system also may not even activate the highbeam lights when there is no oncoming vehicles and the road is dark. I have great safety concerns regarding this system. I had a 2017 Honda Ridgeline black edition that had the auto highbeam functionality. That system worked perfectly. But sometime between then and my current 2024 edition, they have changed the technology in the system to cause it to be a safety hazard. This needs to be a recall so that Honda will install a fix.

While traveling at the posted speed, the automatic emergency braking system applied the brakes without any vehicle in front of us. The speed limit on this particular road is 50 miles per hour. The braking was so sudden and applied with force that the vehicles traveling behind us had to apply their brakes to avoid a collision with us. This has happened before, but never with such force. The date I have given below is the most recent event. The issues have been reported to the dealer without resolution.

My collision brake system goes off all the time at vehicles coming the opposite way on the road on two lane roads with no median strip I've taken to the dealership but they actually made it worse took back twice then contacted corporate Honda and they sent a tech. Out to this dealership he said alignment was off so they did that but it's still the same sometimes it will go off 3 times in a couple miles now rep says it's with in their guidelines and they are not going to do anything me and my wife don't want this truck if they won't repair

Ocean Honda of Hanover had leased me this vehicle with a safety recall not repaired.I drove the car up to Washington Mountain in NH with my family without knowing the vehicle had a safety recall. Approximately 8 days after the day of I leased the vehicle the seller contacted me asking to take the vehicle back to the dealership to repair a safety recall , I immediately went to the dealership and left the vehicle there they told me to come back on next day and I did but they returned the car back to me without repair and said if I have any problems to contact them I asked them if it have been fixed and he said he didn’t change anything and told I could have the vehicle back it was fine ,they called me again on 08/13/24 asking for take the vehicle back to the dealership again to repair the safety recall and I told them they can come get the vehicle at my address I’m very scared to drive it again now that I know there is a safety issue and also I didn’t have anyone to drive me back I also had missed work on first time that I had left the vehicle there for supposed repair on 08/08/24. They didn’t pickup the vehicle on 08/17/24 I called and said they are going to contact me on Monday(08/19/2024) .They contact me on Monday(08/19/24)asking for me leave the car there but as I asked to talk to the manager he offered me a rental car I accepted because I needed a truck to work but they sent one guy with a SUV and I refused the rental but I told them they could take the truck to repair the recall but they didn’t get it , I called them on Wednesday (08/20/24) to see if I can get my money back and return the vehicle since the vehicle was under recall before the lease I also found the Inspection on the gloves compartment and the final inspection is not completed .I haven’t drive the vehicle since I found out about the safety recall and I’m feeling very anxious about it for the fact I drove in the highest mountain of New England (Mount Washington-NH)with my 2 kids in the car .

The vehicle went into neutral while I was driving at 40 mph. It then started showing errors on the gauge cluster. It said something about do not drive vehicle, transmission issue, see dealer. I took it to the dealer and all they did was clear the codes and give it back to me. I'm not comfortable with this since I was stopped in the middle of traffic on a 5 lane road at rush hour. It was very unsafe and I'm afraid it may happen again.

In the first month of owning my Honda Ridgeline (bought new with 5 miles on the odometer), I received TWO check engine light warnings for the same thing: "Emission system problem. Power may be reduced. See your dealer." Dealer says the problem is a part that does not shut and seal the fuel filler part, after refueling with regular gas. I brought it in after the 1st warning, and the check engine light was "fixed" however, soon after, it came on again. So I brought it in a second time, today. It was not fixed today. I was told a part is being delivered and after the part comes in, I will get a phone call to schedule a time for it to be installed. I am concerned that I may get into an accident if the power is suddenly and unexpectedly reduced while I drive. The 1st incidence was around 6-19-24 and the second was on 6-26-24. The second incident happened at around 463 miles.

Sunroof explosion

The contact recently purchased a 2024 Honda Ridgeline. The contact was informed by the dealer that the vehicle could not be delivered to due to NHTSA Campaign Number: 24V321000 (Back Over Prevention) not being performed. The contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.