VIN REPORT

3GNCJLSBXGL1705882016 CHEVROLET Trax1LT

39of 100
Moderate Risk
Buyer Risk Score
Recalls
5
5 campaigns found
Safety Grade
D
61/100 composite
Complaints
115
NHTSA filed
Vehicle Age
10 yrs
Made in MEXICO
BUYPurchase Verdict

2016 CHEVROLET Trax was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 5 open recalls on record — these are safety-critical and should be addressed immediately. 11...

29 MPG
Verdict & Risk Assessment
📄

Executive Summary

2016 CHEVROLET Trax

2016 CHEVROLET Trax was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 5 open recalls on record — these are safety-critical and should be addressed immediately. 115 owner complaints include 4 reported injuries, indicating real-world safety incidents beyond normal wear.

  • 5 open recalls including safety-critical systems (Airbag system recall)
  • 4 injuries reported across 115 owner complaints
  • 9 complaints involved a crash — unusually high incident rate
  • Electrical is flagged in both recalls and owner complaints — double-confirmed failure pattern
39
of 100
Moderate Risk
3 moderate risk signals detected. Negotiate accordingly and verify service history.
LOWMODERATEHIGHCRITICAL
3 Contributing Risk Factors
Critical deferred maintenance — safety-critical components overdue
+20
5 model-wide recalls on record
+12
Elevated fire risk signals detected
+7
Critical Alerts

Title Brand Check

Mined from auction damage fields and listing titles — not a DMV title history pull

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle

Vehicle Specifications

Decoded from NHTSA vPIC database

Make
CHEVROLET
Model
Trax
Year
2016
Trim / Series
1LT
Body Style
Sport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Vehicle Type
MULTIPURPOSE PASSENGER VEHICLE (MPV)
Drive Type
FWD/Front-Wheel Drive
Fuel Type
Gasoline
Engine
4-cyl 1.4L
Doors
4
Manufacturer
GENERAL MOTORS LLC
Assembly
SAN LUIS POTOSI, COAHUILA, MEXICO
GVWR
Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)

Assembly Plant Quality

GM San Luis Potosí Assembly

BQuality67/100
Standard📍 SAN LUIS POTOSI, COAHUILA

Builds GMC Sierra and Chevrolet Silverado 1500. One of GM's better-performing Mexico plants.

Awards & Recognition
  • JD Power IQS recognition — mid-size pickup (select years)
Safety

Safety Intelligence

Composite analysis from NHTSA recall, complaint, and crash data

D
Score: 61/100
Crash Test Rating20/40
Recall Safety16/30
Complaint History25/30
45/100High
  • Airbag system recall
2/100
Basic
1 of 20 safety features detected
Missing: Automatic Emergency Braking, Pedestrian AEB, Forward Collision Warning, Electronic Stability Control
Elevated
  • 2 complaint(s) involved a fire
Elevated
  • 2 recalls on same component: Safety Systems
  • 2 recalls on same component: Electrical
  • Safety system appears in both official recalls and owner complaints

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.

Electrical
2 recalls21 complaints
Safety Systems
2 recalls15 complaints
Suspension/Wheels
1 recall7 complaints

Driver Assistance Features

ADAS equipment data from NHTSA vPIC database

Forward Collision Warning?Unknown
Automatic Emergency Braking?Unknown
Pedestrian AEB?Unknown
Rear AEB?Unknown
Lane Departure Warning?Unknown
Lane Keep Assist?Unknown
Lane Centering Assist?Unknown
Blind Spot Monitoring?Unknown
Rear Cross Traffic Alert?Unknown
Adaptive Cruise Control?Unknown
Adaptive Headlights?Unknown
Auto High Beam?Unknown
Parking Assist?Unknown
Backup Camera?Unknown
Electronic Stability Control?Unknown
Tire Pressure Monitoring?Direct
Event Data Recorder?Unknown
Crash Notification?Unknown
Dynamic Brake Support?Unknown
Keyless Ignition?Unknown
Recalls5

Deferred Failure Risk

Components and defects approaching or past their known service milestones

82/100
Critical Deferred Risk
Critical deferred failure risk — 4 safety-critical or high-cost components are past their service interval. Without immediate attention, repair costs will compound significantly.
No odometer data on record. Mileage is estimated at ~120,000 mi based on average annual driving. Items marked EST. OVERDUE may already be due — verify service history with the seller. Items marked OVERDUE are confirmed past-due based on vehicle age alone.
EST. OVERDUECriticalTiming Chain Tensioner
Service interval: 10 yr · Vehicle age: 10 yr · Past due by age
Service Timing Chain Tensioner immediately — already past the 120,000 mi / 10 yr interval
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
EST. OVERDUECriticalWater Pump
Service interval: 8 yr · Vehicle age: 10 yr · Past due by age
Service Water Pump immediately — already past the 100,000 mi / 8 yr interval
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
EST. OVERDUEHighTransmission Fluid / Service
Service interval: 5 yr · Vehicle age: 10 yr · Past due by age
Service Transmission Fluid / Service immediately — already past the 60,000 mi / 5 yr interval
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
EST. OVERDUEHighCoolant Flush
Service interval: 5 yr · Vehicle age: 10 yr · Past due by age
Service Coolant Flush immediately — already past the 100,000 mi / 5 yr interval
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
EST. OVERDUEModerateSpark Plugs (iridium/platinum)
Service interval: 8 yr · Vehicle age: 10 yr · Past due by age
Service Spark Plugs (iridium/platinum) immediately — already past the 100,000 mi / 8 yr interval
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
EST. OVERDUEModerateFuel Injectors
Service interval: 10 yr · Vehicle age: 10 yr · Past due by age
Service Fuel Injectors immediately — already past the 120,000 mi / 10 yr interval
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.

NHTSA Safety Recalls

5 RECALLS
5found

NHTSA VIN-specific recall lookup returned no data for this VIN. The 5 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

Average repair completion across 5 recalls is ~71%. Always ask the seller for dealer service records confirming each repair.

71%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

CHEVROLET Recall Completion Rate — Industry Context
87%Fair

CHEVROLET completes recalls at a fair rate (87%). If this vehicle has open recalls, follow up with a dealer — average remedy time is ~20 months.

Avg time to remedy open recall: ~20 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
20mo
#19V652000
Dec 2019

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

SummaryGeneral Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lower control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower control arm from the vehicle.
Read full details...
ConsequenceA partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#16V651000
Aug 2016

AIR BAGS:FRONTAL

SummaryGeneral Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Read full details...
ConsequenceA failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Est. Repair Completion~80%

~20% chance this vehicle is still unrepaired

Low Risk

Source: NHTSA published Takata completion data

#16V422000
Oct 2016

ELECTRICAL SYSTEM:SOFTWARE

SummaryGeneral Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Sonic and Trax, and 2013-2015 Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver fails to fasten their seatbelt or if the driver leaves the key in the ignition. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208 "Occupant Crash Protection" and 114 "Theft Protection."
Read full details...
ConsequenceWithout audible indicators, the driver may not fasten their seatbelt, increasing the risk of injury during a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#17V437000
Oct 2017

AIR BAGS:FRONTAL

SummaryGeneral Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Read full details...
ConsequenceA failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Est. Repair Completion~80%

~20% chance this vehicle is still unrepaired

Low Risk

Source: NHTSA published Takata completion data

#16V257000
Invalid Date

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SummaryGeneral Motors LLC (GM) is recalling certain model year 2013-2016 Chevrolet Sonic and Trax vehicles and 2013-2015 Chevrolet Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver, after turning off the ignition and leaving the key in the cylinder, waits 10 minutes or longer to open the door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114 "Theft Protection."
Read full details...
ConsequenceWithout audible indicators, the driver may leave the key in the ignition, increasing the risk of theft.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

Recall Intelligence

Detailed analysis of recall history and severity

LONG-STANDING OPEN
AIR BAGS:FRONTAL
9.8yr open
ELECTRICAL SYSTEM:SOFTWARE
9.7yr open
AIR BAGS:FRONTAL
8.7yr open
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
6.5yr open

⚠ One or more recalls have been open for over 5 years — may never have been repaired on this vehicle.

08/09/2016
5 total campaigns
Suspension/WheelsSafety SystemsElectrical
0
Part Replacements
4
Software/OTA Updates
0
Buyback/Refund
0
High-Effort Repairs
4 recalls are over 2 years old — statistically less likely to have been completed. Verify repair status with any dealer using your VIN.

Recall Remedy Effectiveness — Complaints Continue After Fix

RECALL DIDN'T FIX IT

Owner complaints filed AFTER recall remedies were issued for the same components

100% of complaints about "ELECTRICAL SYSTEM:SOFTWARE" were filed AFTER recall campaign 16V422000 (2016-10-06) — the recall remedy may not have fully resolved the issue.

ELECTRICAL SYSTEM:SOFTWARE
100% post-recall
Recall: 2016-10-060 before · 28 after#16V422000
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
41% post-recall
Recall: 2019-12-0910 before · 7 after#19V652000

Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.

Manufacturer Recall Response Time

Time between first owner complaint and recall issuance

2mo
Lag from first complaint to recall
First complaint: 2016-06-01 · Recall issued: 2016-08-09

Recall was issued within 2 months of first complaints — relatively prompt response.

Complaints115

Complaint Intelligence

115 complaints analyzed across 10 system categories

Engine/Powertrain
37
Electrical
21
Safety Systems
4 crash3 inj15
Steering
11
Other
1 crash10
Suspension/Wheels
1 crash1 inj7
Body/Structure
1 crash6
Brakes
2 crash5
2017
13
2018
7
2019
22
2020
18
2021
8
2022
10
2023
9
2024
8
2025
9
2026
5
37% trend in recent years (improving reliability)
Stable -14%
18
Last 24 months
21
Prior 24 months
Fire/smoke11
Engine stalling10
Electrical failure8
Tire blowout1
Conditions Reported
Highway/high-speed (25)Startup (7)Parking/low-speed (4)Cold weather (2)Rain/wet (2)

Owner Complaints

HIGH VOLUME

115 safety complaints filed with NHTSA

115found
2
Fires
9
Crashes
4
Injuries
ODI #11741269ENGINE

The contact owns a 2016 Chevrolet Trax. The contact stated while driving at an undisclosed speed, the engine sputtered and the check engine warnig light illuminated. The vehic ewas taken to an independent mechanic where it was diagnosed with a failed turbo charger. The vehicle was not repaired. The vehicle was was taken to the dealer where it was diagnosed with a failed turbo charger. The contact was informed that the turbo charger needed to be replaced. The vehicle was not repaired. The amnufacturer was made aware of the failure and a case was filed. The contact referecned an extended warranty coverage program, however the contact was informd that the the title was a salvaged title. The failure mileage 70,000.

ODI #11739353SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM

The vehicle was brought to an authorized GM dealership for a scheduled appointment to address a check engine condition related to a purge valve and an open safety recall for the lower control arm. The VIN was provided and confirmed at the time the appointment was made; however, the recall was not completed during the visit. The dealership replaced the purge valve without documenting diagnostic testing to confirm the cause or verify the repair. The vehicle was returned with the same check engine light still present. Additional issues were communicated through technician video and text, including a potential oil leak and possible fluid mixing, but none were documented or diagnosed in the service record. A dealership manager later stated that the vehicle was “not safe to drive,” but no written explanation or safety guidance was provided, and the vehicle was released without clarification. No diagnostic records, technician notes, or findings have been provided by either the dealership or GM despite escalation. The consumer has worked through appropriate dealership and manufacturer channels for approximately one month without resolution. The consumer is now being directed to return the vehicle for additional diagnostics at the consumer’s expense without defined scope or explanation. The vehicle remains with an unresolved condition and an open safety recall, without clear guidance regarding safe operation. This lack of clear, documented information is particularly concerning for senior-aged owners who rely on accurate guidance to make safe decisions.

ODI #11733519POWER TRAIN,ELECTRICAL SYSTEM

The vehicle lost communication to the transmission causing the check engine light to come on when the vehicle key was turned off the vehicle would not restart. There was no warning signs of this happening. The vehicle only had 70,000 miles on the odometer when this occured.

ODI #11731667STEERING,SUSPENSION

The contact owns a 2016 Chevrolet Trax. The contact stated that while driving out of the driveway, there was a loud snapping sound coming from the vehicle. The contact stated that while attempting to drive back to the residence, the steering wheel became inoperable. Additionally, there was a grinding sound coming from the rear passenger’s side of the vehicle. The failure persisted, and the vehicle was towed. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for further assistance. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.

ODI #11716067POWER TRAIN,UNKNOWN OR OTHER,ENGINE

I have had replaced the valve cover 4 times already about ever 3 months or so and it is starting to chirp and act up by lagging and jumping on acceleration. My mother is [XXX] old and does not drive it hard or in excess. The 1st was in summer of 2024 the 2nd was December 2024 3rd was april 2025 4th November 2025 and it just started chirping again & its jyst now February. This is absolutely ridiculous. Ther are so many more things wrong with this car. Most of those are on the dealerships & their lies about this car are completely at fault; Unfortunately, they went out of business 2 weeks after my mother got the car. We found this news out when I brought it up to them to explain why her touch screen for the radio no longer responded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11706023ENGINE

I have replaced five catalytic converters since I have owned this vehicle. Please advise.

ODI #11698475ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

This site is useless. There are so many complaints about the 2016 Chevrolet Trax on here, but yet nobody is doing anything about it! I believe it is a severe safety hazard for all vehicles on the highway when a vehicle loses power without warning , whether it is on the interstate, or a residential street! But I guess the manufacturer does not think it's a safety hazard, but apparently if your vehicle doesn't remind you to take your key out of the car when you turn it off, or to put your seatbelt on ,Now, that's what they consider to be a REAL SAFTEY HAZARD!!! Forget the bells and buzzers, if that's the most important thing, you shouldn't be driving anyway. This vehicle has been a problem since we purchased it 2yrs ago and now it is sitting in the driveway and will not start at all. We had to purchase another vehicle.The manufacturer knew there was problems with the 2016 Trax and instead of fixing the problem, the continued to sale them, now we are stuck with the problem. I guess the Lawsuit concerning this situation didn't teach this site anything . Good Luck Consumers

ODI #11697868ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2016 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The contact stated that the accelerator pedal was depressed to the floorboard. The vehicle was taken to an independent mechanic, and an oil change was performed; however, the failure reoccurred. The contact stated that a diagnostic test was performed, and the vehicle was diagnosed with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The contact researched and discovered an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.

ODI #11680355ELECTRICAL SYSTEM,ENGINE

We have had problems with this vehicle since we purchased it 2yrs ago. It started with loosing power once in awhile, then the AC quit working, both sets of keys have lost the buttons on the keypad, we have to manually lock and unlock the doors and the auto start is unusable, and now it stalls out at a speed above 30mph and starts smoking severely. It is not drivable. I have to pull over every 2 to 3 miles, because it overheats. We had it towed to a mechanic 2 weeks ago and he did what he could for what we could afford, but we didn't get 10 miles before it started again. The mechanic said this vehicle had a lot of problems. We are [XXX] and we always have our grandchildren [XXX] and [XXX] with us. You can imagine how frightening it is when this happens and we pull over and get everyone out. People pull off and try to help, but we worry about the wrong person stopping for the wrong reason. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11673741UNKNOWN OR OTHER

I purchased my vehicle on January 6, 2025. Two days later, the check engine light came on. After struggling to reach anyone at the dealership, I finally got in touch on January 14, and dropped the car off on January 22 for a catalytic converter and A/C issue. On February 23, the check engine light returned with the same code. I brought the car back on March 7, and by May, the light came on again and the A/C failed for a second time. Over 1–2 weeks, I called repeatedly but was either hung up on or transferred with no resolution. On May 23, I had the car checked at an independent shop, who confirmed it was the catalytic converter again and recommended I return to the dealer. I made an appointment online and dropped the car off on May 29. I didn’t hear anything for nearly a week. When I called, the same communication issues happened. On June 3, my sister picked up the car — it was a mess, with the back seat torn apart. I was told it wasn’t the cat but a fuel pump, water pump, and quoted over $2,000. I got a second opinion on June 22. That mechanic said it did not need a fuel pump and that it was the cat — plus spark plugs, coil pack, serpentine belt — none of which had ever been mentioned before. I’ve since spent $600 on repairs that shouldn't be necessary months after purchase. Emails to the service team went unanswered until I followed up. The car also had an ongoing rotten egg smell.On June 30, I was told they’d replace the aftermarket cat with an OEM. I emailed asking about the A/C and a service history — no reply. I dropped the car off July 2 or 3, was told it’d be ready July 7, then July 8, then told the issue was actually a cracked turbocharger, not the catalytic converter. I asked if it was safe to drive — the manager said yes, but everything online said otherwise. I was told the part would arrive in 1 day and take 2 days to replace.As of July 15, the car is still not ready. Trenton told me in person the part still hasn’t even arrived and would take 5 more days

ODI #11670852ENGINE,ENGINE AND ENGINE COOLING

The contact owns a 2016 Chevrolet Trax. The contact stated that while her niece was driving 40 MPH, she became aware there was coolant leaking from the engine. The check engine warning light was illuminated. The contact stated that the vehicle was drivable until arriving at the residence. The contact added coolant to the coolant reservoir and became aware there was coolant leaking on the driveway. A dealer was not contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure, and informed the contact there were no recalls associated with the VIN, and that the vehicle was out of warranty. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 87,000.

ODI #11650974ENGINE

My 2016 chevy Trax has had 4 replacement of the the thermostat housing assembly with sensor. It causes the engine light to come on and can make the car idle rough, die at a red light, can cause the car to suddenly just go to 5 miles an hour. I have 79,900 miles on this chevy trax and this is the 4th replacement in less then 2 or 3 month.

ODI #11645847STEERING,AIR BAGS,ENGINE

The air bag light randomly came on about two yeatago and never went off. The engine(turbo) has been having problems for two years now. I’ve been to the dealership several times over the year. I was almost hit by another vehicle because of slow take off

ODI #11640484POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

2016 Chevrolet Trax experienced turbocharger failure in June 2024. Initial minor acceleration inconsistencies progressed to dangerous turbulence and power loss during acceleration at both high and low speeds, with check engine light temporarily illuminating. Initial Firestone diagnostic (June 7) documented 'TURBULENCE AS ACCELERATES - CEL BLINKED.' After diagnosis, completed repair June 11. Searched for recalls at time of failure but found none listed. Given 50-minute highway commute and unsafe acceleration issues, immediate repair was necessary. Due to expected dealer costs and wait times, repair was completed at Firestone Complete Auto Care for $3,036.81. Double-checked for recalls after repair with no results. On February 3, 2025, while organizing digital records, discovered original GM Special Coverage Program notice from November 2021 covering turbocharger wastegate actuator linkage issues. Program promises coverage for 10 years/120,000 miles. At 68,283 miles, vehicle is well within coverage period. On February 3, 2025 at 4:19pm, called GM customer service (case #[XXX], 29 minute call). Rep Takesha spoke with supervisor Britney but refused transfer. Put on hold 4 times totaling over 6 minutes. When requesting Special Coverage Program information, rep repeatedly stated 'it was not done at a dealership' over 15 times as blanket response. Initially cited expired bumper-to-bumper warranty from 2019 (irrelevant to Special Coverage). When pressed, shifted to claiming 'no active recalls' for VIN. Stated 'the decision has already been made, and a supervisor will tell you the same decision,' refusing escalation or document review. All attempts to discuss Program terms met with same non-dealer repair response. Refused to provide submission process information or contacts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11630928SEAT BELTS

Seat Belt clips are not present, they have been cut out of the vehicle.

ODI #11617884ELECTRICAL SYSTEM,EQUIPMENT

The contact owns a 2016 Chevrolet Trax. The contact stated that while the vehicle was parked, the key fob failed to unlock or lock the rear driver’s side and rear passenger’s side doors. The vehicle was not diagnosed or repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V422000 (Electrical System, Equipment) or 16V257000 (Equipment, Electrical System). The manufacturer was not notified of the failure. The failure mileage was 179,000.

ODI #11615769ENGINE

Turbo has gone out and vehicle won't accelerate

ODI #11612361UNKNOWN OR OTHER

The paint is peeling on the 2016 Chevy Trax. When I looked up the issue, I noticed tons of people had complaints about the same paint color for their Chevy Trax. When they called GM about it GM said they didn’t get any complaints about it and made excuses. There is a pending lawsuit from lawyers based in Florida. I’m calling that number next. I went to the car wash, and when I came out from washing the car, I noticed paint had fell off two spots on my driver side. I went to the local Chevy dealership they sold me a paint pen and it’s doing a very poor job of covering it up. Apparently this paint in particular has a known issue and GM is not taking responsibility for it. I also noticed on this vehicle that I had just purchased less than two months ago also has paint touchup around various spots of the suv.

ODI #11591957STEERING,AIR BAGS,WHEELS

I noticed there are 5 recalls on the yr make and model of my suv and I need it fixed plz

ODI #11589697AIR BAGS

The contact owns a 2016 Chevrolet Trax. The contact stated that while his wife was seated in the front passenger’s side seat, the passenger’s side air bag warning light indicated that the air bag system was turned off and remained illuminated. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 7,305.

ODI #11576453POWER TRAIN

I discovered lubricant leaking from the rear differential. After a quick check for recalls. there are none for this. I did find that GM has a special service notice for this issue for vehicles located in Canada. Apparently, what happen is there are pockets in the casting of the unit that hold road debris & road salt that will cause the case to corrode and leak. The vehicle was taken to my local Chevrolet dealer & the replaced the differential at a cost of $2901.88. I contact aced Chevrolet customer service and they said it was not covered in any way. I find it strange that it is covered for cars registered in Canada but not in the us. This could be a major safety concern if the differential were to fail at highway speed it could cause lack of control and possibly a crash.

ODI #11565533UNKNOWN OR OTHER,ENGINE

11/12/2023 Loss of power when driving up a hill.- felt some backwards drift. 11/13-14/2023 Shuttering vibration and engine revving during acceleration but no forward movement. 11/15/2023 Total power loss when attempting to merge with traffic.

ODI #11552506ELECTRICAL SYSTEM,ENGINE

My 2016 Chevrolet Trax experienced loss of power while driving on the highway. I experienced moments where it would not accelerate. This put myself and other drivers at risk due to the random loss of power. There was no warning there was any issue with the vehicle prior to this event. In addition, I have experienced A/C failure. I have had this inspected and multiple components replaced by a service shop, but it still is not working.The vehicle is available for inspection upon request.

ODI #11550221AIR BAGS

Passenger side air bag light does not indicate that the airbag is on. This happens very often when you sit in the passenger seat and fasten the seat belt. This has been happening for several weeks.

ODI #11545248UNKNOWN OR OTHER

Motor mount bolt snapped and engine fell while driving car…also recalled item (lower control arms) where not repaired…I purchased car 1 1/2 years ago from large Chevrolet dealership

ODI #11542377ELECTRICAL SYSTEM,ENGINE

The air in the car started blowing warm in 2021. I took it to the dealership and they said maybe a leak. They did a leak test and put something I. It to make it cold for a couple days. I’ve been having g the same complaint since. After looking online, I saw that it is a compressor issue. I had an oil change done last week and asked them to look at it. They said it was my compressor. The car is only 7 years old with 77k miles. The cost to replace is too high for a manufacturer’s issue.

ODI #11524014POWER TRAIN

Turbo underboost causes check engine light and sputtering at acceleration

ODI #11522105ENGINE

My trax turbo went out at like 60K and caused my car to shake and stall whenever I was breaking. This would happen at lights and stop me from being able to start my car and placing me and other drivers in a dangerous situation. I have seen online this is a common issue and also a safety violation that should be fixed.

ODI #11507706AIR BAGS,ENGINE

While driving on the highway at 80mph engine light came on and the car began to lose speed and would not accelerate. I had the code checked and the code P0299 OBD-II Trouble code: Turbo Supercharger Underboost Condition. My vehicle has just 51K miles. There have also been issues with the passenger seat airbag not working. A year ago, the majority of the pipes in the undercarriage of my car had to be replaced because they had corroded.

ODI #11507348ELECTRICAL SYSTEM,AIR BAGS

Sensors don’t detect passenger in front seat

ODI #11501972POWER TRAIN

I was driving on the freeway at a speed of approx 70 mph when my check engine light came on with a noticeable decrease in engine power. I took my car to an auto parts store to have the code read and was told it was P0299, which indicates a turbo underboost condition. Upon doing further research and finding other Chevy Trax owner forums, I found that this is a common issue in colder weather, and service bulletin 16-NA-405 has been released several years in a row by General Motors which states that in North America, "some customers may comment that when driving in extremely cold weather conditions (0*F or less), their vehicle experiences one or several of the following conditions: ...hesitation on acceleration, malfunction indicator lamp illuminated, stalling condition, and loss of power". I have experienced several of these conditions. The service bulletin also states that there is a Special Coverage for vehicles with this issue, so I took my Trax to a local Chevy dealer. There, I was told that 5 other Chevy Traxes had been in for similar issues in that week (there had been a winter storm and temperatures below 0). However, I was told that despite this being a known issue among my year, make, and model, that I would have to pay over $2300 for repairs, even though there several special bulletins and coverages that state this is an ongoing, known issue with my vehicle.

ODI #11490345ENGINEFIRE

the turbo leaked into the converter causing the engine to catch fire

ODI #11487130ENGINE

This vehicle has turbo problems which can lead to a fire and potentially explosion, there should be a recall in place for this issue.. I have spoke with several people with the same care having the same problem

ODI #11486896POWER TRAIN,ENGINE

After having the car for 3 years with only 45000 miles, purchased in 2019 with 7000 miles on it, my car keeps jerking like there is an emission issue. Car takes forever to get up to speed properly when merging onto the interstate. I see there's not s recall for the turbo and the emissions purge valve but I have the notices for special coverages?? When I go to the dealership they say there's nothing they can do without a recall??

ODI #11478633ENGINE AND ENGINE COOLING,EQUIPMENT

Bought 2016 Trax January 2019 with 19000 miles. In 2022, with only 31000 miles, I have had multiple issues. First, my dashboard display suddenly went black; no radio, backup camera or sound with directional signals. Before I could take car to dealer my battery died and when a new battery was installed all issues were corrected. Then in March the water pump needed replacing, at which time I was told that the compressor also needed replacing. I also have peeling paint on the hood. The car is bright blue and other people have reported this peeling paint problem with their blue cars. Windshield wipers are not efficient and leave streaks. I’ve replaced them and they work well for about a year only. The wipers must be purchased through the dealer. And now, at 33000 miles my dashboard display is black again, and battery is at 100% charge. I replaced the water pump ($1,000), but don’t know how to proceed with the compressor and black screen. Don’t know why dealer has high rating with AAA as I have had nothing but unpleasant interactions with them. Staff is rude and dismissive.

ODI #11474826AIR BAGS

I see in the past that there is/was a recall on the airbag system for the 2016 Chevrolet Trax. My front passenger airbag light stays on in the off setting and it is unknown if if was fixed or checked by the previous owner. I had an accident March 2019 and the airbags didn't deploy. I never knew that I could report it to you as it was my first ever car accident. A car pulled out in front of me today at work, luckily I avoided having an accident and that's when I noticed again that the passenger side airbag light was set to off. Also would like to say that the display in the car doesn't work properly, the screen freezes. And whenever I connect my Bluetooth, my phone and the radio plays at the same time. I have to turn the car off and back on to correct it.

ODI #11472289SUSPENSION

I went to GM to have my recall fixed and they denied me service as they said they didn’t have the tool and it looked okay visually and to not worry about it. My ball joint is now separated from the control arm and I cannot drive the car

ODI #11471348ENGINE

The turbocharger in my Chevrolt Trax suffered a stuck wastegate actuator on an interstate while coming up to speed, which caused dramatic loss of power and an inability to safely merge onto the road (top speed was now 35; I-49 has a 70 mph limit. This is the second time the actuator stuck while coming onto a highway. I have had the part replaced twice now, and yet it still sticks. It is a danger to me and to others on the road and should be a mandated recall.

ODI #11470089ELECTRICAL SYSTEM,UNKNOWN OR OTHER

A/C Dashboard Control Selector Linkage No Longer Working. The dampener linkage cable from Hot/Cold Selector Knob control is not working. Several videos on YouTube show a History of GM being aware, but doesn't care. No access to a 'working' A/C unit with Children, Pets or Adults in vehicle places ALL in danger, especially on extremely Hot hazy days. GM needs to correct this engineering design flaw and/or have parts or repairs available. Once again the dampener linkage cable from Hot/Cold Selector Knob control is not working, breaks far too easily, causing expensive repairs and victimizing consumers.

ODI #11466564AIR BAGSCRASH1 INJURY

My vehicle was has had 2 separate front end accidents. Both caused major damage. This last time my car was totaled out. Neither time did the air bags deploy. There were no warnings. Police report was filed. However the police was not on my side. He lied about the other person’s speed, where they were traveling, the distance of the stop sign and stop bar. He also took over a week to provide it. I had to keep calling.

ODI #11465325AIR BAGS

The contact owns a 2016 Chevrolet Trax. The contact stated that while driving at various speeds, she became aware that the passenger’s side air bag warning light remained off, while her daughter or fiancé was seated in the passenger’s seat. The contact then noticed that the air bag light turned on once she was seated in the passenger’s seat. Upon investigation, the contact discovered that the passenger’s side air bag sensor would not recognize an occupant seated in the passenger’s seat that weighed under approximately 150 pounds. The contact took the vehicle to the dealer where they confirmed her failure and gave her an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

ODI #11443960ENGINE

I purchased the 2016 Chevy Trax used. The car has 68,000 miles on it. I've had issues with this car since I purchased it. The check engine light came on once again with same code as always P0420. I brought it to a Chevy dealer and they finally replace the catalytic converters. Today I get a letter from Chevrolet stating my cars engine 1.4L may have a condition that could cause the turbocharger to fail due to sticking wastegate actuator linkage. Shouldn't this be a recall? No right now it says to keep this letter safe and if anything happens to engine within the 10 years after car was made or 120,000 miles then they will pay for repair. I would think it would be cheaper to fix the part now then replace everything that gets damaged after the fact no?

ODI #11433054ELECTRICAL SYSTEM,ENGINE

Delayed sensor response for ignition coil failure causing a breakdown in a freeway

ODI #11420904VEHICLE SPEED CONTROL,ENGINE

I Brought This Car As Is Bical Auto Mall. (The Dealership), I Took The Car To Get Checked Out The First Time And It Had A Weak Battery And I Had To Constantly Get A Boost To Drive My Car 2 Weeks Later I Was Advised To Go To A Gm Dealer Because My Engine Light Was On, The Mechanic Explained Something Was Wrong With The Valve And It Was A Leakage. A Few Day Later My Engine Light Turned On Again And I Had The Same Problem But Only This Time The Car Started Surging And Stalling Out Every Time I Stopped. I Returned To The Gm Dealer Again & The Problem Is Still Ongoing.

ODI #11420250STRUCTURE

The paint is pealing off.

ODI #11405823ENGINE

VEHICLE OVERHEATED NOT SETTING OFF ANY SENSORS, EMERGENCY LIGHTS OR NOTIFICATIONS, ONLY NOTIFICATION WAS WHEN THE VEHICLE STARTED SMOKING FROM THE HOOD WHILE DRIVING DOWN THE HIGHWAY. LOW COOLANT AND "HOT" LIGHT ARE POSSIBLY FAULTY FROM FACTORY PER CERTIFIED GM SERVICE CENTER. CONTACTED GM THEY REFUSED TO COVER COST OF REPAIRS WHICH WERE EXTREMELY COSTLY DUE TO A POSSIBLE FAULT FROM THE FACTORY ON THIS VEHICLE, VEHICLE WAS IN THE SHOP 2 TIMES FOR SAME ISSUE.

ODI #11397779ENGINE

CHECK ENGINE LOT CAME ON AND TRAX GOING THROUGH GAS FASTER THAN USUAL. DID A TEST GOT THE CODE P0420. MOST LIKELY THE O2 SENSOR BUT COULD POSSIBLY BE THE CATALYTIC CONVERTER. WANTED TO WRITE A REPORT SINCE I SEEN SOMEONE ELSE WRITE A REPORT ABOUT THE SAME CODE IN DECEMBER OF 2020.

ODI #11387384SUSPENSION,UNKNOWN OR OTHER,ENGINE

WHEN I TURN LEFT, THE RIGHT SIDE MAKES A POPPING NOISE AROUND THE BALL JOINT. RESERVOIR COOLANT TANK LEAKS, AND NO TEMPATURE GUAGE.. THERE IS NO WAY TO TELL IF MY CAR OVER HEATS UNTIL THE LIGHT COMES ON AND I HAVE TO PULL OVER THEN? I HAVE NEVER SEEN A VEHICLE NOT HAVE A TEMPATURE GUAGE!! ALSO MY PASSENGER SEAT BELT WILL NOT STAY FASTENED!

ODI #11387265STRUCTURE

THE VEHICLE WAS STATIONARY ON A CITY STREET WHEN THE PAINT ON THE LIFT GATE FLAKE OFF.

ODI #11384963POWER TRAIN

THE SHIFT BUTTON STICKS WHEN PUTTING THE CAR INTO PARK WHICH 1. DOES NOT ALLOW THE KEY TO BE REMOVED AND 2. ALLOWS THE SHIFTER TO BE ACCIDENTALLY MOVED INTO GEAR WHICH IS A MAJOR SAFETY ISSUE.

ODI #11385017UNKNOWN OR OTHER

MY DAUGHTER WAS DRIVING THE CHEVY TRAX WHEN THE ENGINE LIGHT CAME ON. I SCANNED THE CAR WHEN SHE GOT HOME. CODE WAS P0420 FOR LOW CONVERTER EFFICIENCY. I PUT THE CAR UP ON MY CAR LIFT AND FOUND THAT THE FLEX PIPE BEHIND THE CONVERTER WAS SEPARATED MOST LIKELY FROM RUST. THIS IS ALLOWING EXHAUST GASSES INTO THE CAR AND IT IS DANGEROUS. THIS IS HAPPENING ON MANY CHEVY TRAX AND CHEVY CRUZ VEHICLES. I TOOK IT TO THE DEALER AND THEY WILL NOT COVER THE REPAIR. SHE HAS OWNED IT 4.5 YEARS AND HAS ONLY 28,000 MILES ON IT. WE PURCHASED A MAJOR GUARD WARRANTY FROM GM WHEN WE BOUGHT THE CAR BUT THEY DENIED THE REPAIR. THIS IS A SAFETY ISSUE. THE PAINT IS ALSO PEELING OFF OF THE HOOD BUT THEY SAY THAT IS NOT COVERED EITHER EVEN THOUGH THIS IS HAPPENING TO MANY GM CARS.

ODI #11378122ELECTRICAL SYSTEM

AT 30K MILES ALL LIGHTS WOULD LIGHT UP AND SOMETHING WOULD DRIVE WRONG. FROM STEERING TO LOW ACCELERATION AND EVERYTHING IN BETWEEN. DEALERSHIP UNABLE TO FIGURE OUT PROBLEM AS WELL AS LOCAL SHOPS. IT'S BACK IN AT DEALERSHIP. THEY RECENTLY ORDERED THE UNDERHOOD FUSE BOX TO BE INSTALLED AT $980.00 AND NOW TELLING ME IT'S STILL NOT FIXING THE PROBLEM.

ODI #11377449ENGINE

I HAVE HAD THIS CAR FOR THREE YEARS AND HAVE HAD SO MANY ISSUES WITH IT THAT I COULD'VE PAID IT OFF BY NOW IF I WASN'T CONSTANTLY FIXING IT. I HAVE REPLACED THE TURBO INTERCOOLER BECAUSE IT FROZE LAST WINTER AND THE CHECK ENGINE LIGHT CAME ON. I WAS TOLD BY THE DEALERSHIP IT WAS SAFE TO DRIVE UNTIL THE PART CAME IN BUT IT COULDN'T GO OVER 10MPH SO IT WAS UNUSABLE TO ME. I HAVE ALSO REPLACED THE ENTIRE TURBO ONCE WHEN IT BLEW UP FROM AN OIL LEAK THAT I WAS UNAWARE OF AS I AM NOT VERY KNOWLEDGEABLE WITH VEHICLES. NOW WE HAD TO REPLACE ANOTHER PART ON THE TURBO BECAUSE IT WAS LEAKING OIL AGAIN AND THE MECHANIC SAID WE COULDN'T REPLACE THE WHOLE TURBO RIGHT AWAY AS WE HAD TO TRY SMALL FIXES FIRST TO BE COVERED UNDER THE WARRANTY. REPLACING THIS PART DID HELP AND THERE IS STILL OIL LEAKING FROM THE OIL CAP AND THE SMELL MAKES DRIVING THE VEHICLE UNBEARABLE ESPECIALLY WITH A FOUR YEAR OLD. WHEN WE WERE STOPPED AT A STOP LIGHT WE NOTICED THAT THERE WAS DARK SMOKE AND FUMES COMING OUT OF THE VENTS SO WE IMMEDIATELY WENT HOME. HOWEVER, NO THE CHECK ENGINE LIGHT IS ON AND THE CODE SAYS IT'S THE CATALYTIC CONVERTER SO I AM GOING TO HAVE TO STICK MORE MONEY INTO THE VEHICLE. I HAVE HAD SO MANY ISSUES WITH THIS VEHICLE AND IT'S NOT EVEN THAT OLD.

ODI #11360283STEERING

ONE MORNING WHEN GOING TO START THE VEHICLE, THE POWER STEERING WOULD NOT WORK AND THE POWER STEERING INDICATOR LIGHT WOULD REMAIN ON. THE VEHICLE WAS PARKED IN MY DRIVEWAY. AFTER A COUPLE OF HOURS, I WOULD START THE VEHICLE AND THE POWER STEERING WOULD WORK WITH NO ISSUES. THE NEXT MORNING, THE SAME THING HAPPENED, AND I DROVE IT TO THE DEALERSHIP. I HAVE TO PAY $1,600.00 TO REPLACE THE ENTIRE STEERING SYSTEM - EVERYTHING: STEERING COLUMN, COMPUTER/ELECTRICAL, ALIGNMENT, ETC. MY CHEVY TRAX IS ONLY 4 YEARS OLD AND HAS 25,000 MILES. I KEEP IT REGULARLY SERVICED ONLY WITH THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. THE ONLY POSITIVE IS THAT THIS DID NOT HAPPEN WHILE I WAS DRIVING, BUT COULD HAVE BE VERY DANGEROUS IF SO.

ODI #11355236UNKNOWN OR OTHER

LATCH PART THAT KEEPS THE TRUNK DOOR CLOSED DOESN'T LOCK ALL OF THE WAY. THIS ALSO MAKES THE CAR'S OPEN DOOR SENSOR STAY ON. ALSO THE CLOCK ON THE HOME SCREEN DOES NOT DISPLAY THE RIGHT TIME.

ODI #11353774UNKNOWN OR OTHERCRASHFIRE

MY 2016 TRAX SLID INTO REAR OF A CAR WHO SUDDENLY BRAKED WHILE WE BOTH TRAVELLED ON HIGHWAY. I BROKE TOO. PROBABLY HIT OTHER CAR WHILE I WAS GOING 25 MPH. MODERATE FRONT END DAMAGE. ENGINE STOPPED. BUT CAR CAUGHT ON FIRE. TOTAL LOSS OF CAR

ODI #11352697SEAT BELTS

THE REAR MIDDLE SEAT BELT LOCKS UP IF YOU FOLD THE BACK SEATS DOWN TO HAUL ANYTHING. YOU CAN'T GET THE SEAT BACK UP WITHOUT TAKING IT TO THE DEALERSHIP. HADN'T HAD MY VEHICLE A YEAR AND THEN THEY WANT TO CHARGE ME ALMOST $500 TO REPAIR. A SEAT BELT LOCKING UP IS A SERIOUS SAFETY ISSUE.

ODI #11351430STRUCTURE

THE PAINT STARTED TO PEEL OFF THE BACK PANEL OF MY CAR UNDER THE BACK WINDOW. DEALERSHIP AND CHEVY SAID IT DID NOT QUALIFY FOR CORROSION WARRANTY AND DID NOT PROVIDE ASSISTANCE. IT WASN'T EVEN COVERED UNDER EXTENDED BUMPER TO BUMPER WARRANTY THAT WAS PURCHASED THROUGH THE DEALER. PAINT SHOULD NOT BE FALLING OFF OF A NEW VEHICLE AFTER 4 YEARS FOR NO REASON. OTHER BRILLIANT BLUE CHEVY TRAXS HAVE BEEN HAVING SAME ISSUE WHEN I RESEARCHED ISSUE. DEFINITELY A BAD BATCH OF PAINT USED DURING THIS TIME PERIOD.

ODI #11341064VISIBILITY,ENGINE

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE REAR WINDSHIELD CRACKED WITHOUT IMPACT. AN UNKNOWN DEALER WAS CONTACTED HOWEVER, DUE TO THE DISTANCE, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. ADDITIONALLY, WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO GILMAN DODGE CHRYSLER JEEP (10585 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, (832) 553-0100) TO BE DIAGNOSED. THE MAP SENSOR NEEDED TO BE REPLACED DUE TO A DEFECTIVE VALVE COVER. THE VALVE COVER AND MAP SENSOR WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,300. *LN CONSUMER STATED DEFECTIVES OCCURRED WITHIN A YEAR.*JB

ODI #11340807POWER TRAIN

ON THE HIGHWAY DOING 70MPH, THE TRANSMISSION WON'T CHOOSE A GEAR AND FLIPS BETWEEN 5TH AND 6TH WHILE AT HIGH RPM. THE CAR LOOSES ALL POWER TO ACCELERATE AND HOLDS GEAR AT 5TH WHILE MAINTAINING A 4000-5000 RPM. WHEN I SWITCH TO MANUAL TO PUT THE CAR IN 6TH, THE RPM RETURN TO IDLE AND THE CAR WILL NOT ACCELERATE

ODI #11338795FUEL/PROPULSION SYSTEM

CHECK ENGINE LIGHT ON. VEHICLE HESITATE AND SHUDDER WHEN WHEN DRIVING AND IDLING.

ODI #11337793ELECTRICAL SYSTEM,STRUCTURE

VEHICLE WAS PURCHASED NEW. IN LESS THAN 3 YEARS THE PAINT ON THE HOOD HAD A LARGE PATCH OF PAINT FLAKED OFF TO THE METAL. I WAS TOLD IT WAS NOT COVERED BY WARRANTY. WITHIN THE LAST YEAR, THERE ARE MORE PLACES ON THE HOOD AND NOW A LARGER PATCH OF PAINT ON THE TRUNK THAT HAS BUBBLED AND /OR STARTED PEELING OFF. THE VEHICLE HAS ONLY BEEN WASHED BY HAND WITH A HOUSEHOLD HOSE AND GENTLE CLEANER MADE FOR CARS. AS A MATTER OF FACT, THE ORIGINAL PAINT PEEL RESULTED FROM TRY TO RINSE THE VEHICLE WITH PLAIN WATER. DUE TO ALL OF THIS WE ARE GOING TO HAVE THE WHOLE VEHICLE REPAINTED AT LESS THAN 4 YEARS OF OWNERSHIP . THER IS ALSO AN UNDIAGNOSED ELECTRICAL ISSUE. THE RADIO AND PHONE CONTROLS ON THE STEERING WHEEL ARE NOT FUNCTIONAL AND WE ARE UNABLE CONNECT ANY DEVICES USING BLUETOOTH. ALSO TEMPERATURE MEASUREMENT IS MISSING FROM THE DISPLAY

ODI #11327682ENGINE

MY CAR LOSES POWER AND WILL NOT ACCELERATE UP HILLS. CHECK ENGINE LIGHT COMES ON. I TOOK IT TO A SHOP AND WAS TOLD THERE IS A RECALL ON THE VEHICLE FOR THIS. LOSS OF POWER ON THE FREEWAY WHILE PASSING A SLOW MOVING TRUCK. *TR

ODI #11316887STRUCTURE

MY PAINT STARTED PEELING OFF THE REAR OF MY CAR. I'VE TAKEN MY CAR TO DIFFERENT DEALERS AND HAVE BEEN TOLD THAT THERE'S NOTHING THAT CAN'T BE DONE BC I'M OUT OF WARRANTY. THERE ARE SEVERAL CARS THAT I'VE SEEN IN MY COMMUNITY SAME COLOR, (BLUE) SAME LOCATION WHERE THE PAINT IS PEELING OFF THERE CAR AS WELL. THE PAINT JOB ITSELF IS GOING TO 5,000 DOLLARS. IT'S NOT MY FAULT BUT SEEMS AS IF THE BLUE CHEVROLET TRAX PAINT NEEDS TO BE RECALLED.

ODI #11309644AIR BAGSCRASH

I HAD A 2016 CHEVROLET TRAX AND I HAD A ACCIDENT AND IT WAS TO THE FRONT OF MY TRAX AND THE INSURANCE TOTALED IT BUT THE AIR BAGS DID NOT DEPLOYED. 2016 CHEVROLET TRAX THE VIN # [XXX] I WAS JUST SEEING IF THEY WERE A DEFECTIVE AIR BAGS IN THE CAR . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #11306366STEERING,ELECTRICAL SYSTEM

STEERING WHEEL STIFFENED UP WHILE DRIVING MAKING IT IMPOSSIBLE TO TURN. SHUT THE CAR OFF AND RESTARTED. WHEEL WILL TURN BUT NOW THERE'S CLICKING NOISES IN THE STEERING COLUMN WHEN TURNING. SAME WEEK THE ANTI THEFT ALARM WENT OFF AND NO ONE WAS NEAR THE CAR. ALSO SAID I DIDN'T HAVE THE CORRECT KEY, WHICH I DID AS I WAS ABLE TO START THE CAR WITH IT. RADIO SOMETIMES TAKES LONGER THAN NORMAL TO TURN ON... SEEMS TO BE A LOT OF ELECTRICAL ISSUES.

ODI #11301511AIR BAGS,STRUCTURECRASH

I WRECKED MY CAR AND THE AIR BAGS DIDN'T DEPLOYED THE FIRE DEPARTMENT WAS WORRIED WHY THEY DIDN'T THE WRECK TOTALLED MY TRAX. I WAS A MAIN HIGHWAY.

ODI #11289377VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

MY CAR LOSES POWER AND WILL NOT ACCELERATE UP HILLS, IN THE COLD ON THE FREEWAY IN THE MORNING (6:00AM PST). CHECK ENGINE LIGHT COMES ON. IT HAS BEEN TO THE SHOP 6 TIMES SINCE FEB. 2019 FOR THE SAME ISSUE OF CHECK ENGINE LIGHT COMES ON, LOSS OF POWER, EMISSIONS-AIR LEAKS WHICH CAUSE LOSS OF POWER. I WILL HAVE TO UPLOAD DOCUMENTS AT A LATER DATE AS I DO NOT HAVE THEM TODAY. SENDING CAR BACK TO CHEVROLET DEALERSHIP FOR ANOTHER CHECK ENGINE LIGHT, LOSS OF POWER ON THE FREEWAY WHILE PASSING A SLOW MOVING TRUCK.

ODI #11288608STEERING

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. THE CONTACT STATED THAT THE STEERING SEIZED IN THE MIDDLE OF TRAFFIC WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD A RECALL INSPECTION PERFORMED FOR THE SAME FAILURE AT JACK SCHMITT CHEVROLET OF O'FALLON (127 REGENCY PARK, O'FALLON, IL 62269, (618) 628-2500). THE VEHICLE WAS NOT REPAIRED AT THAT TIME. THE DEALER STATED THAT THEY WOULD HAVE TO WAIT UNTIL MONDAY TO LOOK AT THE VEHICLE AGAIN AND THEY HAD NO LOANER VEHICLES. THE CONTACT EVEN CHECKED WITH ANOTHER DEALER AND WAS INFORMED TO TAKE THE VEHICLE BACK TO THE ORIGINAL DEALER TO CLOSE OUT THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 115,749.

ODI #11288421ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM

I'VE HAD NOTHING BUT PROBLEMS FROM THIS ENGINE. I BOUGHT BRAND NEW IN 2016. 2017 I HAD TO HAVE THE WHOLE RADIO SYSTEM REPLACED AS IT QUIT. 2018, I WAS DRIVING AND CHECK ENGINE LIGHT CAME ON . TOOK TO SHOP AND TWO SPARK PLUGS AND IGINITION COIL WAS BAD AT 32,000 MILES. 2019, ENGINE LIGHT CAME ON IN JUNE AND I LOSS POWER, ENGINE MADE HIGH SQUEAL NOISE AND IT WAS JUST SPUTTERING. TOOK TO SHOP AND THEY SAID IT WAS CAMSHAFT SEAL AND COVER SO THAT WAS REPLACED AND OF COURSE WARRANTY WAS OUT. JUST THIS MONTH, DEC 2019, IT STARTED DOING THE SAME THING AGAIN AND THIS TIME THEY SAID IT WAS THE CAMSHAFT COVER AGAIN (WHICH THEY WOULD COVER UNDER SHOP WARRANTY) AND IT WAS ALSO THE INTAKE MANIFOLD AND GASKET. WHICH ENDED UP COSTING ME $500. FOR A CAR THAT IS ONLY 3 YRS OLD. I'VE PAID OUT $1500 IN REPAIRS BECAUSE FOR SOME REASON IT ONLY HAPPENS AS SOON AS WARRANTY HAS EXPIRED. THIS IS NOT RIGHT.

ODI #11282484ENGINE

CHECK ENGINE LIGHT CAME ON WHEN I CRANKED THE CAR UP. WENT TO HAVE IT CHECKED AND AT FIRST IT WAS A BAD O2 SENSOR. THAT WAS FIXED AND TWO DAYS LATER THE CHECK ENGINE LIGHT WAS BACK ON, TOOK IT BACK IN AND NOW I HAVE TO REPLACE THE AIR INTAKE SYSTEM ON A VEHICLE WITH RIGHT AT 27,000 MILES ON IT. BOTH TIMES, I KEEP GETTING DIAGNOSTIC ALERTS FROM ONSTAR TELLING ME TO CHECK THE ANTILOCK BRAKING SYSTEM AND THE STABILITRAK CONTROL SYSTEM.

ODI #11281986ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

ON 11/23/19 I'M JUST LEAVING HOME EARLY ON SATURDAY MORNING AND ON TIMAQUANA RD WHILE I WAS DRIVING MY 2016 TRAX LOCKED UP ON ME AND MY CHEVROLET TRAX MOTOR JUST STOPPED IN THE MIDDLE OF THE ROAD , THIS COULD HAVE BEEN FATAL AND THANK GOD I DIDN'T GET CRUSHED IN THE MIDDLE OF TRAFFIC. ALL THE LIGHTS CAME ON AS IF IT WAS ELECTRIC PROBLEM

ODI #11281847UNKNOWN OR OTHER

WHEN I GET ON HIGHWAY DOING FASTER SPEED MY CAR IS VERY LOUD INSIDE LIKE A BAD AIR LEAK COMING FROM BACK SOMEWHERE. THIS IS VERY ANNOYING CAN'T USE BLUE TOOTH PHONE BECAUSE YOU CANNOT HEAR TO HAVE A CONVERSATION OR HEAR THE RADIO AT A NORMAL VOLUME BECAUSE IT IS SO LOUD. HAD I KNOWN THIS I WOULD HAVE NEVER BOUGHT THIS VECHICLE.

ODI #11277823SUSPENSION,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

FRONT END POPS WHEN I MAKE SHARP TURNS, ENGINE HAS A DISTINCTIVE MISS AND BACK BRAKES DO NOT HOLD

ODI #11254530ELECTRICAL SYSTEM,UNKNOWN OR OTHER

DRIVERS SIDE PASSENGER DOOR POWER LOCK STOPPED WORKING. OUR 2016 TRAX HAS ONLY 17000 MILES ON IT. WE HAD OUR 4 YR OLD GRANDDAUGHTER IN THE BACK IN HERE CAR SEAT. WE COULD NOT GET THE DOOR OPEN. EVENTUALLY I WAS ABLE TO PULL THE DOOR LOCK UP FROM THE TOP OF THE CAR. WE WERE STATIONARY AT THE HOUSE AFTER LEAVING THE PARK. IF THIS CAR WAS TO HAVE CAUGHT ON FIRE I AM NOT SURE WHAT WE WOULD HAVE DONE. OUR BUMPER TO BUMPER WARRANTY ENDED IN JUNE WHICH WAS 3YR 36,000 MIKES. HOWEVER WE DID PURCHASE A 3RD PARTY EXTENDED WARRANTY WHICH MAKES ME PAY A $200 DEDUCTIBLE. I MADE CONTACT WITH CHEVROLET, HERE IS THE CLAIM NUMBER [XXX] THE SENIOR ADVISOR IS JOHN. I BELIEVE THAT CHEVROLET HAS AN INTEGRITY ISSUE WITH DOING THE RIGHT THING ESPECIALLY A SEVERE SAFETY FLAW WITH THERE POWER DOOR LOCKS. THE SERVICE ADVISOR AT HALEY CHEVROLET IN MIDLOTHIAN VA SAID THAT THE DOOR LOCKS JUST STOPPED WORKING FOR NO REASON. ITS NOT THE $200 THAT I HAVE TO PAY IT IS JUST THE PRINCIPLE OF THEM GIVING ME THE RUN AROUND. THIS COULD BE A ON GOING ISSUE THAT IS BUILDING. HOPEFULLY, KNOW ONE WILL BE INJURED DUE T THIS FLAW. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

ODI #11252336AIR BAGS

MY CAR HAS A LIGHT ON FOR THE AIRBAG SYSTEM (WHICH REMAINS ON THE ENTIRE TIME THE CAR IS RUNNING) BUT WHEN TAKEN TO THE SHOP TO HAVE IT READ, NO CODES ARE SHOWING. AFTER RESEARCH, I SEE THIS COULD POTENTIALLY BE A SOFTWARE PROBLEM, ALTHOUGH MY SPECIFIC CAR HAS NOT BEEN RECALLED. I HAVE CONCERNS WITH THE AIRBAG(S) DEPLOYING UNNECESSARILY OR NOT DEPLOYING AT ALL IN AN ACCIDENT (ACCORDING TO THE INFORMATION IN THE OWNER'S MANUAL).

ODI #11244794ELECTRICAL SYSTEM,EXTERIOR LIGHTING

INTERIOR LIGHTS DIM ON STAR DOESN'T WORK RADIO DOESN'T WORK AND NO SOUND CHIMES FOR BLINKERS OR SENSORS. KEY GETS VERY HOT.

ODI #11233893POWER TRAIN,UNKNOWN OR OTHER,ENGINE

STARTED DRIVING AND IN 10 MINUTES THE CAR STARTED HESITATING AND SUDDENLY STALLED. THE ENGINE LIGHT AND THE STABILITY LIGHT ALSO WENT ON.. I WAS ABLE TO START THE CAR AGAIN JUST LONG ENOUGH TO PARK IT ON THE SIDE OF THE ROAD. WAITED FOR TOW WHICH WAS TAKING LONG IN 96 DEGREE WEATHER. SO I DROVE THE CAR HOME (15 MINUTES AWAY) HAD TO DRIVE VERY SLOW CAUSE FELT LIKE TURNING OFF..TOOK 45 MINUTES TO GET HOME..CALLED DEALER IN THE MORNING AND THEY GAVE ME A TOWING NUMBER. I CALLED @9:30AM, WAITED TO CALL BACK AT 12:30PM AND NO RECORD OF ANYONE SENT OUT. AGAIN THEY SAID SOME WOULD BE SENT. THEY ARRIVED AT2:50PM. PRAYING EVERYTHING TURNS OUT GOOD.

ODI #11220655AIR BAGSCRASH1 INJURY

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHILE DRIVING AT 45 MPH, ANOTHER VEHICLE ACROSS THE STREET RAN THEIR STOP SIGN AT 45 MPH AND CRASHED HEAD ON INTO THE CONTACT'S FRONT SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED LONG TERM BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PARTY THAT CRASHED INTO THE CONTACT WAS NOT INJURED. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED THE CONTACTS RESIDENCE AND THEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRAME, GRILL, A-FRAME, HOOD, AND A CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CRASH WAS NOT IN RELATION ANY OPEN RECALL. THE FAILURE MILEAGE WAS 27,000.

ODI #11219951ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

GOT THIS VEHICLE ON 07/23/2016, THE VEHICLE HAD MAJOR ISSUES UNTIL 09/2018. IN SEPTEMBER 2018 I TOOK THE VEHICLE TO THE ORIGINAL LOT TO HAVE IT INSPECTED AS WHEN SWITCHING THE FAN FOR THE A/C FROM 3 TO 4 ON THE BLOWER MOTOR SETTINGS STOPPED WORKING. MY DEALERSHIP REPLACED THE ORIGINAL BLOWER MOTOR. ALONG WITH THAT I WAS HAVING THE ISSUES OF THE CENTER CONSOLE (RADIO UNIT) AND THE DASH (WHERE THE SPEED, MILEAGE, ETC... IS) WOULD GO OUT WILL DRIVING OR NOT TURN ON AT ALL AND THE BACK UP CAMERA WOULDN'T TURN ON GO. THEY RE-INSTALLED THE COMPUTER SOFTWARE AND UPDATED THE SYSTEM AND SENT ME ON MY WAY. IN 02/2019 I STARTED HAVING THE SAME ISSUES, BACK UP CAMERA AND CENTER CONSOLE NOT WORKING, AND DASH TURNING OFF AND NOT COMING ON. ALSO WHEN I TOOK THE KEY OUT OF THE IGNITION AND GOT OUT OF THE CAR AND LOCKED THE DOOR AND THE CAR WAS STILL RUNNING. THE RADIO WAS STILL PLAYING AND THE CAR WAS STILL RUNNING EVEN THOUGH THERE WAS NO KEY IN THE IGNITION AND IT WAS NOT REMOTE STARTED. I CALLED THE DEALERSHIP THAT MORNING TO BRING THE CAR IN THAT NIGHT FOR SERVICE THE NEXT DAY. THEY KEPT THE TRAX FOR ROUGHLY 1 WEEK. THE INSTALLED A NEW RADIO, RE-FLASHED AND UPDATED THE COMPUTER, AND RE-INSTALLED THE BACK UP CAMERA SOFTWARE. I PICKED THE CAR UP DROVE ROUGHLY 3 MILES AND BROUGHT IT BACK SAME HOUR DUE TO IT HAVING THE SAME ISSUES. THEY KEPT IT ANOTHER 3 DAYS AND I GOT IT BACK AFTER ABOUT 2 WEEKS OF WORK AT THE DEALERSHIP. AS OF 06/11/19 I HAD TO TAKE THE CAR BACK IN FOR THE SAME ISSUES: DASH GOING OUT, RADIO GOING OUT, BACK UP CAMERA NOT WORKING, AND THE TRAX STILL RUNNING WITH NO KEY IN THE IGNITION. I CALLED ON 06/12/19 THEY STATED THE CAR WOULD NOT COMMUNICATE WITH THE DIAGNOSTICS COMPUTER AND THEY WOULD HAVE TO REPLACE THE RADIO THEY INSTALLED 4 MONTHS AGO. PART WAS ORDERED AND OVER-NIGHTED BUT NEVER CAME IN ON 06/12/19. WAITING TO SEE IF I CAN RETURN THIS LEMON OF A CAR NOW.

ODI #11218585AIR BAGS

PASSENGER SIDE AIR BAG SENSOR ISN'T REGISTERING SOMEONE SITTING IN THE SEAT, WHEN STATIONARY AND IN MOTION.

ODI #11218581ENGINE

CAR IDLES ROUGH AND WHEN TRYING TO ACCELERATE ONTO THE HIGHWAY OR UP A HILL THE VEHICLE WOULD JUMP ROUGHLY AND HAVE A LOSS OF POWER. CHECK ENGINE LIGHT CAME ON ENGINE MISFIRE WAS THE CODE. DEALERSHIP CLEARED THE CODE AND SAID PROBLEM COULD NOT BE DUPLICATED. THE ISSUE GOT WORSE BUT NO CODE CAME BACK. DURING THE REMOVAL OF IGNITION COIL FOR REPLACEMENT THE #4 PLUG BROKE SHOWING CORROSION AND A CRACK.

ODI #11209925SUSPENSION,ELECTRICAL SYSTEM,VISIBILITY/WIPER

WHEN I AM DRIVING THERE IS A LOUD KNOCKING SOUND ALWAYS. IT HAPPENS WHILE DRIVING AT ANY SPEED, TURN, AND PARKING. WHEN I HIT ABOUT 40 MPH, THE VEHICLE STEERING WHEEL STARTS SHAKING AND IT IS DIFFICULT TO CONTROL VEHICLE. I CAN FEEL THE KNOCK UNDERNEATH MY FEET WHILE DRIVING. IN REGARDS TO THE ELECTRICAL SYSTEM THE RADIO FREEZES FREQUENTLY AND REAR VIEW PARKING CAMERA HAS MALFUNCTION. IN REGARDS TO THE WINDSHIELD WIPING SYSTEMS IT JUST STOPPED WORKING. FLUID DOES NOT COME OUT AT ALL MAKING IT VERY DIFFICULT TO SEE THE IN VARIOUS CONDITIONS. I HAVE TO PULL OVER WHEREVER I MAY BE, USE A WATER BOTTLE TO THROW WATER ON WINDOW TO SEE THEN TURN THE WIPERS ON. I EVEN HAVE TO DO IT WHILE DRIVING ESPECIALLY ON THE EXPRESSWAY IN RAINY/DUSTY/MUDDY CONDITIONS. MY FAMILY AND I ARE WORRIED AND DEFINITELY NOT HAPPY ABOUT THESE CONDITIONS. KINGDOM CHEVROLET SOLD US A FAULTY VEHICLE AND NOW CLAIM THAT WE HAVE TO PAY $135 FOR EACH AND EVERY ISSUE WHICH IS INSANE FOR A DIAGNOSTIC.

ODI #11208404ENGINE

APPEARS TO HAVE A TURBO FAILURE AND MORE OF THESE VEHICLES ARE HAVING SAME PROBLEMS WITH THEIR TURBO TO

ODI #11208161EXTERIOR LIGHTING,AIR BAGS,SERVICE BRAKES

TAKATA RECALL MY TIES KELP INFLATING MY SENSOR WAS STUCK MY STEERING WAS OFF WHEN I TRIED TO TURN ON A CITY STREET MY INSIDE OF MY CAR START PILLING

ODI #11204421STRUCTURE

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. THE CONTACT STATED THAT THE PASSENGER SIDE ROOF MOLDING FRACTURED AFTER A TRIP TO A CAR WASH IN DEC 2018. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RE-ATTACHED THE MOLDING PIECE WAS TAPED DOWN WITH 3M DOUBLE-SIDED TAPE, BUT THE FAILURE RECURRED TWO TIMES. THE ROOF MOLDING BECAME COMPLETELY DETACHED AFTER THE LAST FAILURE. THE CONTACT CALLED HOSELTON CHEVROLET AT 585-662-2800 (LOCATED AT 909 FAIRPORT RD, EAST ROCHESTER, NY 14445) AND WAS INFORMED THAT THE PART NEEDED TO BE ORDERED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500.*BF*JB

ODI #11185954STEERING,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM

CHEVY SUCKS. BOUGHT MY 2016 CHEVY TRAX IN SEPTEMBER 2015. IT'S BEEN WELL MAINTAINED. AT THE 59,000 MILE MARK, THE STEERING WHEEL LOCKS UP AND THE ENGINE POWERS DOWN WITH NO WARNING, ESC LIGHTS COMES ON AND THE CAR LOSES ACCELERATION. TOOK IT TO 1 DEALER WHO KEEPS IT FOR 4 WEEKS WHEN THEY FIGURE IT'S A MODULE. I BROUGHT IT TO MY REGULAR MECHANIC WHO HAS A RELATIONSHIP WITH ANOTHER CHEVY DEALER SO I COULD SAVE ON LABOR, THEY HAVE IT FOR ANOTHER 4 WEEKS. AND STILL WITH THE SAVINGS, IT COST ME $1120 FOR THIS REPAIR ON TOP OF THE $218 I PAID FOR THE ORIGINAL DIAGNOSTIC. I FINALLY GET THE CAR BACK, HAVE IT FOR A DAY AND IT'S THE SAME PROBLEM! THEY REPLACED THE BATTERY, AND STILL THE PROBLEM IS STILL OCCURRING AND THE DEALER CANNOT FIGURE OUT WHAT IS WRONG. THIS IS CHEVY'S [XXX] PRODUCT! NOTHING IN THE NORMAL WEAR AND TEAR OF CAR OWNERSHIP SHOULD HAVE ME SHELLING OUT ALL THIS MONEY WHEN I BOUGHT IT BRAND NEW AND HAVE HAD IT FOR 3 1/2 YEARS. I'VE MADE 3 CAR PAYMENTS IN THE LAST 90 DAYS AND STILL DON'T HAVE A CAR TO DRIVE. I WILL NEVER BUY A CHEVY AGAIN! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11182397AIR BAGS,SEAT BELTS,SEATS

IN PASSENGER FRONT SEAT WHEN SOMEONE IS SITTING THERE THE SEATBELT WILL JUST UNDO ON ITS OWN AT TIMES. ALSO THE PERSON WILL WEIGHT OVER 100LBS AND THE AIR BAG LIGHT INDICATOR WILL GO TO ON AND OFF.

ODI #11176643ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

I WAS DRIVING ON A SUBURBAN ROAD AND MY ENGINE LIGHT, AND STABILITRAK LIGHT CAME ON AND IT WAS SUDDENLY DRIVING AS THOUGH I WAS ON HUGE BOULDERS AND ROCK AND SHAKING AND HAVING A DIFFICULT TIME GASING. I HAD TO GET IT TOWED AND BARELY MADE IT HOME A COUPLE MILES AWAY. THE DEALOR MECHANIC SAID MY CARS DRIVESHAFT BROKE, ONLY AFTER 25K MILES. THEN LESS THAN A YEAR LATER I AM DRIVING ON A FLAT ROAD NORMAL CONDITIONS AND MY ENGINE LIGHT IS ON AND ITS DRIVING ROUGH, HAVING A DIFFICULT TIME GETTING GAS IT FELT LIKE. COME TO FIND OUT THE COIL PACK WAS MISFIRING. THE COIL PACK WAS CORRODED AND BURNT OUT. THE SPARK PLUGS IN TURN WERE NO GOOD. MY CAR WAS LEAKING GAS AND WAS RUNNING ON 3 FUEL INJECTORS AS THE 4TH WAS BROKEN. THIS OCCURRED RIGHT BEFORE OR AT 40K MILES! IT HAS BEEN TO THE MECHANIC SHOP 6 TIMES IN 2 MONTHS. I BOUGHT IT BRAND NEW.

ODI #11162004VEHICLE SPEED CONTROL

CRUISE CONTROL SETTING DOES NOT DISPLAY THE SPEED YOU'RE SETTING IT TO, AND ALSO REGISTERS AN INCORRECT SPEED AT TIMES. THERE HAVE BEEN 2-3 TIMES NOW THAT I HAVE TRIED TO SET MY CRUISE CONTROL (CLICKING SET WHILE GOING A CERTAIN SPEED, THE LIGHT TURNS GREEN BUT MY VEHICLE BEGAN TO INCREASE RAPIDLY. I COULDN'T FIGURE OUT WHAT SPEED I HAD IT SET TO, AND MY FOOT WAS NOT ON THE ACCELERATOR, SO THERE IS NO CONFUSION AS TO WHY IT WAS SPEEDING UP.

ODI #11142462STEERING

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING WHEEL SEIZED AND WAS UNABLE TO BE TURNED. THE DEALER (HEADQUARTER NISSAN, 1725 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 225-8100) STATED THAT THEY DID NOT HAVE THE TOOLS TO DIAGNOSE THE FAILURE AND SUGGESTED TAKING THE VEHICLE TO A CHEVROLET DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSE OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.

ODI #11142478STEERING

UPON GETTING IN THE VEHICLE AND TURNING IT ON, THE STEERING WHEEL WOULD NOT TURN . IT WAS LOCKED AND WOULD NOT ALL OW ME TO STEER IT. I WAS ATTEMPTING TO DRIVE IT TO ANOTHER LOCATION IN MY YARD, BUT THE STEERING WHEEL WAS NOT ALLOWING ME TO TURN IT. I HAVE RED OTHER OWNERS HAVE SIMILAR COMPLAINTS ONLINE. THIS IS A SAFETY HAZARD. AND COULD CAUSE A CAR WRECK . THIS VEHICLE CAME FROM THE MANUFACTURER THIS WAY. THIS IS INTERMITTENT AND WHEN IT WAS HAPPENING THE STEERING WHEEL LIGHT WITH AN EXCLAMATION POINT LIT UP IN THE DASHBOARD..

ODI #11141935ENGINE

I WAS DRIVING THE CAR ON A BUSY HIGHWAY AND SUDDENLY THE VEHICLE WAS DIFFICULT TO CONTROL, THE ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON. LATER I LEARNED THAT THE VEHICLE WAS RUNNING ON THREE CYLINDERS. THE VEHICLE HAD UNDER 40,000 MILES. DIAGNOSTIC P0300 COIL PACK FAILURE CAUSING SPARK PLUG TO MISFIRE AND CAR BECAME A SAFETY ISSUE ON THE ROAD. THIS IS NOT A RECALL PART, ADDITIONALLY GMC IS CHARGING OWNERS TO REPAIR.

ODI #11121933STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC)

WHILE DRIVING AT AROUND 40 MILES THE 2016 CHEVY TRAX LOSS POWER TO 5-10 MPH, THE STEERING WHEEL GOT STIFF, THE TRANSMISSION AND ENGINE GOT IDLE. I TOOK IT TO THE CHEVY DEALER. FOR FORTUNE I WAS NOT DRIVING IN THE HIGHWAY. I AM VERY CONCERN AS I DON'T FEEL THIS CAR IS SAFE TO DRIVE. THE CAR HAS CURRENTLY 38K MILES, I BOUGHT IT USED WITH LITTLE UNDER 36K MILES. I NOTICED ABOUT 7-8 SIMILAR COMPLAINS IS DIFFERENT WEBSITES. I THINK SOMEBODY FROM NHTSA SHOULD LOOK AT THIS ISSUE. DRIVING A CAR WITH THESE PROBLEMS CAN RESULT IN MAJOR ACCIDENTS AND POTENTIALLY DEATH.

ODI #11104812SERVICE BRAKESCRASH

I WAS SLOWING DOWN TO A RED LIGHT AND THE BRAKE FROZE, IT WOULD NOT CONTINUE TO PRESS DOWN, I ENDED UP HITTING ANOTHER CAR. I PUT THE CAR IN PARK, TURNED IT OFF AND TURNED IT BACK ON AND THE BRAKE WAS STILL STUCK.

ODI #11097620SERVICE BRAKES

ABOUT 3 MONTHS AFTER PURCHASING THIS BRAND NEW CAR, THE BRAKES STARTED SQUEALING WHEN STOPPING. I TOKE IN TO LAWRENCE HALL CHEVROLET ABILENE, TEXAS, THEY COULDN'T RECREATE THE NOISE. SO I MADE SEVERAL VIDEOS OF THIS AND SHOWED AND EMAILED TO LHC. THEY SAID THEY COULD NOT FIND PROBLEMS. 4 SERVICE CALLS LATER , THEY SAID THEY WILL REGREASE THE BRAKES. THAT HELPED A LITTLE. NOW IT SOUNDS LIKE IT IS DOWN TO THE METAL WHEN I STOP.

ODI #11047545SEAT BELTS

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. ON THREE DIFFERENT OCCASIONS, THE REAR DRIVER'S AND MIDDLE SEAT SEAT BELTS FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PUENTE HILLS CHEVROLET, 17300 GALE AVE, CITY OF INDUSTRY, CA, 91748) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT FAILED AND NEEDED TO BE REPLACED. THE REAR DRIVER'S SEAT BELT WAS REPLACED AS A COURTESY, BUT THE FAILURE RECURRED. THE MIDDLE SEAT SEAT BELT ALSO FAILED. THE SAME DEALER WAS NOTIFIED AND DID NOT ASSIST. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

ODI #11046574SEATS

THIS INVOLVES THE DRIVERS BOTTOM SEAT ASSY. WITHIN 10,000 OF DRIVING THIS VEHICLE, NOTICED THE FOAM PADDING WAS BREAKING DOWN ON THE LEFT SIDE OF THE SEAT CUSHION. WHEN THIS OCCURS, YOU END UP SITTING ON A ROUND STEEL TUBE WHICH IS PART OF THE SEAT FRAME. I WAS ABLE TO HAVE THE GM DEALER REPLACE UNDER WARRANTY, WITHIN APPROX. 10,00 MILES AGAIN THE SEAT CUSHION HAS DEGRADED TO THE POINT OF SITTING ON METAL. I THEN CONTACTED CHEVROLET SERVICE, SEE SERVICE REQUEST NUMBER: 8-3426353686. AFTER DESCRIBING THE ISSUE, WAS CONTACTED BY THE DEALER, TOLD THEM WAS A DESIGN FLAW, TOLD CHEVROLET THIS, WAS THEN TOLD TO REPLACE WOULD COST MONEY. I WOULD HAVE NO ISSUE WITH THIS EXCEPT THE SEAT IS POORLY DESIGNED AND NEEDS TO BE REDESIGNED.

ODI #11024093POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

ON AUGUST 30, 2017 I RECIEVED AN ALERT FROM ONSTAR (VIA EMAIL) STATING MY 2016 CHEVROLET TRAX (WITH 14,000 MILES ON IT) WAS HAVING NUMEROUS SAFETY ISSUES. THAT SAME DAY, I DROVE MY TRAX ON THE HIGHWAY ON MY WAY HOME FROM WORK AND IT STALLED OUT TWICE WHILE GOING 70 MPH ALMOST TO A COMPLETE STOP IN RUSH HOUR TRAFFIC. IT CONTINUED TO SPUTTER THE ENTIRE DRIVE HOME, AND MY CHECK ENGINE LIGHT WAS FLASHING. I GOT IT HOME, THEN THE NEXT DAY DROVE IT TO A DEALERSHIP FOR REPAIR. WHILE DRIVING IT THERE, THE VEHICLE WAS STRUGGLING TO OPERATE, AND BARELY PUSHING 1000 RPM. IT FELT AS THOUGH IT WOULD STALL AGAIN IF I ACCELERATED TOO QUICKLY.

ODI #11023387SUSPENSION,AIR BAGSCRASH1 INJURY

VEHICLE RECEIVED SIDE IMPACT ON DRIVERS SIDE, AIR BAGS NEVER DEPLOYED AND DRIVERS SIDE REAR WHEEL WAS RIPPED OFF FROM VEHICLE

ODI #10994958STEERING

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO NESGER CHEVROLET IN MEDFORD, NEW YORK. THE DEALER REPLACED THE STEERING COLUMN AND REPROGRAMMED THE POWER STEERING, BUT THE FAILURE CONTINUED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000. UPDATED 08/22/17*LJ *CN

ODI #10994961STEERING

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO NESGER CHEVROLET IN MEDFORD, NEW YORK. THE DEALER REPLACED THE STEERING COLUMN AND REPROGRAMMED THE POWER STEERING, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,900.

ODI #10992856ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

MY MOM PURCHASED A 2016 CHEVY TRAX FOR ME AT CHEVROLET OF HOMEWOOD, 18033 S. HALSTED, HOMEWOOD, IL ON 6/13/16 UNDER HER NAME. WITHIN THE 1ST WEEK OF PURCHASE THE BRAKES BEGAN SQUEAKING WHILE IN MOTION. AFTER THE 2ND WEEK THE BRAKES BEGAN SQUEAKING LOUDLY AS ONLOOKERS RESPONDED TO THE NOISE THEY SAY WERE COMING FROM THE BACK BRAKES. I TOOK THE CAR TO CHEVROLET OF HOMEWOOD ON JULY 7, 2016 FOR BRAKE INSPECTION. SERVICE TEST DROVE THE VEHICLE, HEARD THE NOISE FROM BRAKES BUT SAID IT WAS NORMAL. ON 7/10/16, THE BRAKES WERE SQUEAKING SO BADLY I TOOK MY CAR TO FIRESTONE ON ELSTON & ADDISON IN CHICAGO, FOR A VEHICLE INSPECTION. FIRESTONE NOTED THE BRAKES WERE SQUEAKING & TOLD ME TO TAKE THE TRAX BACK TO THE DEALER AS THE BRAKES WERE SQUEAKING ALL THE TIME. I EMAILED CEO MARY BARRA ON 7/22/16 TO COMPLAIN & SHE SET ME UP WITH ANTOINETTE BAKER UNDER CASE# 8-2249264993, WHO WORKED WITH ME UNTIL 7/27/16, & WITHOUT NOTICE TURNED ME ON TO GM'S LEGAL NICOLE RODELLA. ON 10/27/16 @ 11:03AM NICOLE RODELLA, CALLED TO INFORM ME THAT GM WAS GATHERING INFORMATION FROM DEALER TO DETERMINE MY CLAIM & SHE WOULD CALL ME IN A FEW DAYS. ON 11/15/16, NICOLE CALLED TELLING ME SHE NEEDED AN AFFIDAVIT FROM MY MOM TO FURTHER DISCUSS MY COMPLAINT. I ASKED TO SPEAK TO HER SUPERVISOR. GM'S MS. BARBER (SUPV.) TOLD ME MY MOM NEEDED TO SIGN AN AFFIDAVIT FOR THEM TO DEAL WITH ME RE: THE COMPLAINT, ALTHOUGH BOTH NAMES ARE ON GM'S PAPERWORK. I SENT BARBER DEALER PAPERWORK WITH BOTH NAMES OF ME AND MOM, & BARBARA SAID THAT WAS NOT ENOUGH ON 11/15/16. BARBER TOLD ME SHE WOULD HAVE NICHOLE GET PAPERWORK FROM DEALER & CALL ME BACK ON 11/16/16 & NEVER DID. I CALLED BARBER BACK ON 11/16/16, LEFT MESSAGE & SHE HAS NOT RESPONDED. ATTACHED IS SOUND OF BRAKES. I AM REQUESTING TO BE PUT IN A NEW VEHICLE OR THAT GM PAY OFF TRAX IMMEDIATELY.

ODI #10992108ELECTRICAL SYSTEM,ENGINE

THE KEY WAS BARELY BUMPED WHILE IN THE IGNITION AND DRIVING ON A HIGH SPEED ROAD TWICE AND THE KEY TURNED TO THE OFF POSITION SO MY STEERING WHEEL LOCKED UP TO THE POINT I CAN BARELY GET TO THE SIDE OF THE ROAD TO SAFELY PUT THE CAR IN PARK TO RESTART IT. HAVING A BABY IN THE BACKSEAT TOO BOTH TIMES MADE IT A VERY SCARY SITUATION

ODI #10991576VISIBILITY/WIPER

VISIBILITY DROPS DRAMATICALLY TO LOW BEAM , IT IS TERRIBLE AT NIGHT IN RAIN.I HAVE TO BRAKE WHEN ONCOMING CARS APPROACH,ALMOST TO A STOP.HIGH BEAMS VERY BRIGHT GLARE FROM ROAD SIGNS.IT TAKES A FEW SECONDS TO ADJUST FROM HIGH BEAM TO LOW BEAM,VERY DANGEROUS .THIS HAPPENS WHEN NIGHT DRIVING ON ALL ROADS.HAPPENS IN ALL RAIN CONDITIONS.

ODI #10984377STEERING

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHILE DRIVING LOW SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY UNTIL THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE ISSUE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

ODI #10978605WHEELS

I DECLINED PREFERRED TIRE CARE PLUS (2012) 60 MONTHS $11.78/ MO. 7/7/2016 NEVER IN MY NEW CAR PURCHASE DID GM EVER PROPOSE SUCH AS PLANN. THEY HAVE GREATER WORKING KNOWLEDGE OF TIRE MANUFACTURES THAN THE PUBLIC DOSE, SO I HOLD THEM RESPONSIBLE FOR THEIR BUSINESS PRACTICES. SAFETY HAS BEEN CASTED A SIDE FOR PROFIT. THE MANUFACTURE CONTINENTAL WILL NOT WARRANTY THEIR TIRES WITH THE PURCHASER. MY VEHICLE WAS PURCHASED 7/7/2016 NOW AT 10,200 MILES IN 10 MONTHS WITH A TIRE BLOWOUT 4/12/2017. ROAD CONDITIONS, CLEAR DAY TEMPERATURE 60'S 6:50AM ON A MAJOR HWY 141 IN EARTH CITY MO. THE TRAFFIC LIGHT, CLEAN HIGHWAY NO REASON NOT TO SEE DEBURI ON THE ROAD. VEHICLE HAS TIRE SENSOR CAPABILITIES, NEVER INDICATED LOW TIRE PRESSURE. INDICATION NEVER HAPPEN UNTIL AFTER THE TIRE BLEW. I NOTICED ROAD NOISE, SO I CHANGED LANES, IT DID NOT GO AWAY, BUT NOW THE TIE SENSOR ON THE DASH SHOW THE TIE INDICATOR. I DROVE OFF THE HWY TO CHANGE THE TIRE. IT WAS OBVIOUS THE TIRE BLEW OUT AS A DEFECTIVE TIRE. HOW COULD I CAUSE THE INSIDE WALL BURSTING. ELCO DEALER SHIP WOULD NOT WARRANTY THE TIRE BASED ON THEIR DENIAL OF A EXTENDED WARRANTY I HAD TO PURCHASE A NEW TIRE WHICH I NOW HAVE NO FAITH OF BEING SAFE FOR $136.00. WITH ONLY 10,200 MILE AND 10 MONTHS OLD I CAN NOT FEEL SAFE WITH THIS TYPE OF PERFORMANCE. I COULD HAVE LOST CONTROL AND KILLED OTHERS NOT TO MENTION MY SELF. HOW CAN BOTH COMPANIES DENY KNOWLEDGE OF SUCH A PRODUCT DEFECT WHEN THEY PROPOSE YOU BUY A EXTENDED WARRANTY. SOUNDS LIKE THEY HAVE WORKING KNOWLEDGE OF THIS TIRES PERFORMANCE NOT KNOWN BY THE PURCHASER. PLEASE LET ME KNOW WHAT CAN BE DONE ABOUT MY TIRES ON THE ENTIRE VEHICLE. I'M WORRIED ABOUT FUTURE PERFORMANCE.

ODI #10959169STEERING

STEERING WHEEL LOCKED UP (CANNOT TURN) WHILE DRIVING.

ODI #10940046ELECTRICAL SYSTEM,EXTERIOR LIGHTING

I BOUGHT A BRAND NEW 2016 CHEVY TRAX ON 10/31/16. ONE WEEK LATER, I WENT INTO THE GARAGE, GOT INTO MY NEW CAR WHICH STATED RIGHT AWAY BUT I HAD NO DASHBOARD LIGHTS SO I HAD NO IDEA WHAT SPEED I WAS TRAVELING. I HAD NO RADIO OR REAR CAMERA BACK UP. I HAD NO ONSTAR SERVICE OR TELEPHONE SERVICE. THE ONLY THING THAT WORKED WAS MY HEATER. WHEN I TURNED MY TURN SIGNAL ON TO MAKE A TURN I COULDN'T HEAR IT CLICKING BUT COULD SEE THE REFLECTION OF THE FLASHING FRONT TURN SIGNAL LIGHT ON THE BUMPER IN FRONT OF ME AS WELL AS MY HEADLIGHTS SHINING ON THE CAR IN FRONT OF ME. EVERYTHING ON THE INSIDE WAS DARK EXCEPT THE LIGHTS ON THE HEATER/AC UNIT AND THE HEATER WORKED FINE. SINCE THEN, I HAVE GONE INTO MY GARAGE ON THREE MORE OCCASIONS TO DRIVE MY NEW 2016 CHEVY TRAX ONLY TO FIND THE SAME PROBLEM - NO ELECTRICAL SYSTEM. THE SECOND TIME IT HAPPENED, WAS 11/20/16, 2 WEEKS AFTER THE FIRST TIME. I DROVE TO AND FROM MY HOUSE TO A LOCAL RESTAURANT ABOUT 5 MILES AWAY FOR DINNER WITH NO DASHBOARD LIGHTS, ONSTAR SERVICE, BACK UP CAMERA, RADIO OR PHONE SERVICE. AFTER WE GOT HOME THAT EVENING I KEPT CHECKING MY CAR TO SEE IF IT WAS WORKING YET AND SEVERAL HOURS LATER THE LIGHTS FINALLY CAME ON WHEN I OPENED THE DRIVER'S DOOR. THE 3RD TIME WAS ON 12./10/16 AND MY FRIEND WHO I DROVE FROM MY HOUSE ABOUT 3 MILES TO PICK UP RECORDED ME DRIVING THE TRAX WITHOUT THE DASHBOARD LIGHTS, ETC WORKING. WE MADE A RIGHT TURN AT THE END OF HIS STREET AND EVERYTHING LIT UP AND STARTED WORKING AGAIN. THE 4TH TIME WAS ON 12/24/16 TWO DAYS AFTER THE DEALERSHIP I BOUGHT THE TRAX AT SUPPOSEDLY "FIXED" IT. I'VE HAD 3 SERVICE CALLS AT 2 CHEVY DEALERS AND THE PROBLEM IS STILL NOT FIXED. THERE IS NO RHYME OR REASON AS TO WHEN IT IS NOT GOING TO WORK AND NO ONE THING OR TIME FRAME AS TO WHEN IT DECIDES IT IS GOING TO WORK AGAIN. *TR

ODI #10935438AIR BAGS,SERVICE BRAKESCRASH1 INJURY

WE HAD AN SINGLE CAR CRASH. THE CAR WENT OVER A CURB AND DOWN AN EMBANKMENT AND [XXX] NEAR TOOK OUT A WOODEN WALK WAY WITH PEOPLE NEAR BY ON THE WALKWAY IT ENDED UP TOTALING ($20,000 IN DAMAGE ) OUR BRAND NEW CHEVY TRAX 2016. AND WHEN ALL 11.......... AIRBAGS RIGHT 11 AIRBAGS AND NOT ONE WHEN OFF AND WE BOTH HAD SEAT BELT ON BUT I STILL MANAGED TO HIT MY HEAD SO HARD I HAD AN SMALL INDENT IN MY HEAD AND U WOULD THINK BRAND NEW CAR AND 11 AIR BAGS U THINK YOU WOULD B SAVE ....?? BUT NOT IN A CHEVY!!!! ALL CUZ OF THE AIRBAGS AND BRAKES WERE AFFECTED AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #10927752SERVICE BRAKES

TRAX HAS SQUEAKY AND SQUEALING BRAKES EVERY TIME BRAKES ARE APPLIED. THIS NOISE STARTED OFF EVERY ONCE IN A WHILE, NOW IS A CONSISTENT HEADACHE. TOOK TO DEALER SERICE AND THEY COULDN'T FIND ANYTHING WRONG, OK SQUEALING BRAKES AND THEY COULDN'T FIND ANYTHING WRONG... ALL THEY COULD COME UP WITH IS THAT ALL VEHICLES DO THAT IF IT SITS FOR LONG PERIODS. THE VEHICLE IS DRIVEN EVERY DAY. CHEVROLET MUST REALLY THINK IT'S CUSTOMERS ARE REALLY STUPID. I HAVE OWNED LOTS OF VEHICLE'S IN MY LIFE AND HAVE NOT ONCE RAN INTO THIS PROBLEM. I AM A FIRST TIME CHEVROLET PURCHASE CUSTOMER, IF AND WHEN THIS PROBLEM GETS RESOLVED I WILL NEVER BUY ANOTHER CHEVROLET PRODUCT AGAIN.

ODI #10926814SERVICE BRAKESCRASH

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHILE DRIVING 25 MPH, THE VEHICLE LOST BRAKE FUNCTIONALITY AND WAS INVOLVED IN A CRASH. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500. THE VIN WAS NOT PROVIDED.

ODI #10918147POWER TRAIN

WE HAD A PROBLEM SHIFTING GEARS. THE PROBLEM OCCURRED WHILE IN MOVING AT VERY SLOW SPEED (0-3MPH) IN A PARKING SPOT (IN A LOT), MOVING FORWARD AND BACK WHILE DEMONSTRATING THE USE OF THE CAR, WITH A RENTED CHEVY TRAX 2016 MODEL WHICH HAD BEEN PREVIOUSLY RENTED BY THE TIME WE ACQUIRED IT. FIRST, WE WERE ABLE TO SHIFT INTO REVERSE AND MOVE THE CAR IN REVERSE. NEXT WE SHIFTED INTO DRIVE BUT THE CAR CONTINUED TO MOVE IN REVERSE. WHILE THE ENGINE CONTINUED TO RUN, WE TRIED NUMEROUS TIMES TO SHIFT AND RE-SHIFT INTO DRIVE BUT THE CAR CONTINUED TO MOVE IN REVERSE. FINALLY, WE PUT THE CAR IN PARK, TURNED THE ENGINE OFF, RESTARTED, AGGRESSIVELY SHIFTED INTO DRIVE AND WAS ABLE TO MOVE THE CAR FORWARD. WE DID NOT DRIVE THE CAR ON OPEN ROAD UNTIL IT WAS TIME TO RETURN THE RENTAL. WE PAID FOR A RENTAL WE DID NOT WANT TO USE. *TR

ODI #10885504SERVICE BRAKES

TAKATA RECALL [PURCHASED A 2016 CHEVY TRAX AT CHEVROLET OF HOMEWOOD 18033 S. HALSTED, HOMEWOOD, ILLINOIS ON JUNE 13, 2016 FOR MY DAUGHTER. WITHIN THE FIRST WEEK OF PURCHASE THE BRAKES BEGAN SQUEAKING. AFTER ABOUT THE SECOND WEEK THE BRAKES BEGAN SQUEAKING LOUD. SOME ONLOOKERS NOTED THAT THE NOISE WAS COMING FROM THE BACK BRAKES. MY DAUGHTER TOOK THE CAR BACK TO CHEVROLET OF HOMEWOOD ON JULY 7, 2016 FOR BRAKE INSPECTION. THE SERVICE DEPARTMENT TEST DROVE THE VEHICLES HEARD THE BRAKE NOISE BUT SAID THEY FOUND NO PROBLEM. ON 7/10/16, THE BRAKES WERE SQUEAKING SO LOUD UNTIL MY DAUGHTER TOOK THE CHEVY TRAX TO FIRESTONE ON ELSTON & ADDISON IN CHICAGO, ILLINOIS FOR A COMPLETE VEHICLE INSPECTION. FIRESTONE NOTED THE BRAKES WERE SQUEAKING AND SUGGESTED MY DAUGHTER TAKE THE CHEVY TRAX BACK TO THE DEALER. THE SOUND IS WHEN THE VEHICLE IS IN MOTION AND WHEN COMING TO A STOP.

ODI #10871950VEHICLE SPEED CONTROL

WHILE SETTING OR CHANGING THE SPEED USING THE CRUISE CONTROL PANEL STEERING WHEEL, THE CURRENT SPEED THAT THE CRUISE CONTROL IS SET TO DOES NOT DISPLAY ANYWHERE. THIS LEADS TO UNWANTED OR UNKNOWN SPEED CONTROL OF THE VEHICLE. THIS LEADS TO UNSAFE DRIVING CONDITIONS. PROPER ANNUNCIATION OF SET SPEED IS NECESSARY FOR SAFE OPERATION. THE DRIVERS MANUAL FOR THIS VECHICLE DOES STATE THAT IT SHOULD DISPLAY THE SET SPEED (PAGE 221) MULTIPLE VEHICLES AT MY LOCAL DEALERSHIP WERE TESTED AND NO VEHICLE DISPLAYED THE SET CRUISE SPEED. I HAVE HAD MULTIPLE OTHER CHEVROLET VECHICLE (2014 CRUZE AND VOLT) THAT DO MOMENTARILY DISPLAY THE SET SPEED TO THE DRIVER

Complaint & Reliability Timeline

Annual complaints (blue) vs. composite reliability score (amber) — recall years marked in red

Annual complaints and reliability score for CHEVROLET Trax — recall years marked in red
01122050100201920162017201620182020202220242026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 115 total NHTSA complaints filed over 11 years, with the worst year being 2019 (22 complaints, including 1 crash report).

The amber reliability line shows an improving trend — scores have risen from the earlier years toward 48/100 more recently, suggesting the most serious issues are older and may have been addressed through repairs or recalls.

The recalls (red dashed lines) were issued in the same year or before complaints peaked, suggesting the manufacturer identified and acted on the defect relatively quickly.

Red dots on the amber line flag 6 years (2016, 2017, 2018, 2019, 2020, 2022) where complaints included crash events — these are the highest-severity incidents in the dataset.

Details & Analysis
Financial

5-Year Ownership Cost Estimate

Based on EPA fuel data, standard depreciation, and US average insurance/maintenance costs

$2,150
Annual Fuel
EPA estimate
$1,800
Annual Insurance
US average
$1,800
Annual Maintenance
10-yr-old vehicle avg
$0
Annual Depreciation
Current period
Estimated 5-Year Total Cost
Fuel + Insurance + Maintenance + Depreciation
$28,750

Estimates use EPA fuel economy data, AAA 2024 national averages for insurance and maintenance, and a standard depreciation curve. Actual costs vary by location, driving habits, and vehicle condition.

5-Year Total Cost of Ownership

Estimated based on EPA fuel data, risk-adjusted maintenance, and depreciation

$47,364
~$789/mo over 5 yrs
$0.4/mi
cost per mile
Fuel
$10,750
Insurance (est.)
$7,500
Maintenance
$18,000
Repair Risk Buffer
$6,000
Depreciation
$5,114

Estimated 5-year cost of ownership: $47,364 (~$789/mo). Repair risk buffer is standard due to vehicle risk profile.

Negotiation Ammunition

Use these data-backed findings to negotiate the price down

5 open recalls (unverified repair status)−$2,500
4 recalls over 2 years old — likely uncompleted−$1,600
Total recommended deduction−$4,100

Pre-Purchase Inspection Checklist

Tailored for the 2016 CHEVROLET Trax — specific failure modes your mechanic must check, not a generic list

HIGH
Verify recall SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT has been repaired
Recall on record for: General Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lowe
HIGH
Verify recall AIR BAGS:FRONTAL has been repaired
Recall on record for: General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban,
HIGH
Verify recall ELECTRICAL SYSTEM:SOFTWARE has been repaired
Recall on record for: General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Sonic and Trax, and 2013-2015 Spark vehicles
HIGH
Verify recall AIR BAGS:FRONTAL has been repaired
Recall on record for: General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and
HIGH
Verify recall EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. has been repaired
Recall on record for: General Motors LLC (GM) is recalling certain model year 2013-2016 Chevrolet Sonic and Trax vehicles and 2013-2015 Chevro
MEDIUM
Test drive and inspect: ENGINE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: POWER TRAIN,ELECTRICAL SYSTEM
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.

Recall Probability Forecast

Estimated likelihood of a new recall in the next 18 months based on NHTSA signals

15%
18-month
28%
2-year
Low Probability
Cumulative 2-year risk: 28%

15% baseline recall probability — no strong indicators of an imminent recall.

  • Multiple prior recalls — pattern of safety issues on this model

Maintenance Schedule

OEM-specified service intervals for this vehicle

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions

Auction History

Public sale records from Copart, IAAI, and auction aggregators

Searching Public Auction Records

Checking Copart, IAAI, BidFax, and other sources for 3GNCJLSBXGL170588. Results appear automatically when found.

Insurance Cost Estimate

Estimated annual premiums based on vehicle profile, theft data, and NHTSA safety ratings

Full Coverage
$1,450–$1,850/yr
~$121–$154/mo
Liability Only
$560–$710/yr
~$47–$59/mo
Category: Standard Vehicle
10-year-old vehicle: −18% (depreciated ACV lowers full-coverage cost)

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

Manufacturer NHTSA Penalty History

Federal fines issued for recall delays and safety violations

CHEVROLET has been fined $35M+ by NHTSA. Most recently in 2014: Delayed ignition switch recall — 124 deaths linked to defect known since 2001.

2014$35MDelayed ignition switch recall — 124 deaths linked to defect known since 2001

State-Specific Legal Protections

What consumer laws apply to this vehicle purchase in your state

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Complete Data Table

All decoded fields in a single flattened view

Vehicle Identity

VIN3GNCJLSBXGL170588
Model Year2016
MakeCHEVROLET
ModelTrax
Trim1LT
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)

Body & Configuration

Body StyleSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Doors4
Drive TypeFWD/Front-Wheel Drive
Fuel TypeGasoline

Engine

Engine Cylinders4
Displacement (L)1.4

Manufacturer

ManufacturerGENERAL MOTORS LLC
Assembly CitySAN LUIS POTOSI
Assembly CountryMEXICO

VIN Structure

WMI (Chars 1–3)3GN
Check Digit (Char 9)X
Model Year Code (Char 10)G
Plant Code (Char 11)L
Sequence (Chars 12–17)170588

Safety Data

NHTSA Recall Count5
NHTSA Complaint Count115

VIN Structure Decode

ISO 3779 character-by-character breakdown of this Vehicle Identification Number

3
1
G
2
N
3
C
4
J
5
L
6
S
7
B
8
X
9
G
10
L
11
1
12
7
13
0
14
5
15
8
16
8
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
3
World Manufacturer
Country & region of manufacture
Position 1
G
Manufacturer
Specific manufacturer identifier
Position 2
N
Vehicle Type
Division or vehicle type
Position 3
CJLSB
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
X
Check Digit
Mathematical validation character
Position 9
G
Model Year
Year of manufacture
Position 10
L
Assembly Plant
Where the vehicle was assembled
Position 11
170588
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
Mexico
From VIN position 1 (3)
Model Year Character
"G" → 2016
Could also be 1986
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm
Research This Model

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 6/13/2026, 6:44:35 PM.