3GNAXSEGXRL1439352024 CHEVROLET EquinoxLS

Less than 2 years old and under 50k miles. Car began to sputter and then shut off - no warnings received until the car shut off. Once able to turn back on (approx. 10 minutes) car went into limp mode. Was able to drive to a dealership where they received codes for fuel tank with no visible issues through a thorough service at the dealership. Dealership reprogrammed the car and indicated codes could replicate and require a new fuel pump.

What component or system failed or malfunctioned? Engine and Transission System Fuel Management system, How was your safety or the safety of others put at risk? While driving the vehicle it would just shut off, when you tried to restart vehicle it would not start all you could smell was gas. Has the problem been reproduced or confirmed by a dealer or independent service center? This happened on 3 different occasions by 3 different Chevorlet dearerships. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ONSTAR provided the diagnostic codes to provide to the dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Their were no lights or warnings, only after it turned off we would receive a reduced engine power notice on the dash but no warning lights.

Between XXX, a 2024 Chevrolet Equinox RS experienced repeated sudden loss of engine power, throttle control, and steering control at highway speeds. Fuel management system, turbocharger, and catalytic converter failed repeatedly. GM-authorized dealer confirmed defects on multiple warranty repair orders. Breakdown 1: Nov 2024, interstate, rain, nighttime. Vehicle lost power and steering surrounded by semi-trucks on three sides with a ditch on the right. Towed to GM dealer. Breakdown 2: Dec 2024, [XXX], 2 miles from home. Same failure. Semi on driver side, vehicles fast approaching from rear, ditch on right. Crawled under 35 mph for 5 miles to next exit. GM OnStar app confirmed Engine/Transmission and Emissions System warnings. Independent scan confirmed P0299, P0171, P00C6. Check Engine FAIL, Emission Ready NO. Breakdown 3: XXX, [XXX] , 1 AM, winter storm. Same failure. Driver stranded. Sustained burns from superheated hood mechanism and fall injuries on wet pavement. Dealer confirmed turbocharger damage, blocked catalytic converter, and fuel rail pressure failures across multiple visits. On fourth repair attempt, dealer technician documented a component from a prior repair had fallen out and was not caught, directly causing the next breakdown. GM Technical Assistance Center was engaged. Same fault codes recurred across all four repair attempts. MyChevrolet app diagnostics, independent AutoZone scans, and dealer warranty repair orders confirm the recurring defect pattern. Vehicle was repossessed by lender in June 2025 following loan delinquency caused directly by extended repair periods and income loss from recurring defects. Vehicle no longer in owner's possession. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The bottom of driver seat leans to the left and moves when stopping or accelerating, moving forward or backwards, and does not stay stabilized like it should. This issue is not an electrical or power issue but seems to be a broken support bolt that attaches to track for seat.

On May 9, 2026, while pulling into a parking garage parking space at low speed (below 5 MPH), the brake pedal was pressed but failed to engage or slow the vehicle. The pedal was pressed completely to the floor with no resistance, and the vehicle continued moving forward until it struck a wall, causing damage to the vehicle. Earlier the same day, the brakes produced an abnormal hissing sound while pulling out of a parking space. No other symptoms or abnormalities were present prior to failure. The vehicle may also have recently received a software update, although it is unknown whether that is related to the incident. The failure appears to involve the brake system and the driver safety assistance systems equipped on the vehicle like forward collision alert, automatic emergency braking, and Dynamic Brake Support systems. The exact failed component is currently unknown and remains under inspection by a Chevrolet dealership. No warning lights, messages, or audible alerts appeared before, during, or after the incident. The automatic braking/collision avoidance system also did not activate. Because the vehicle had no braking capability at the time of the incident, the occupants and nearby pedestrians were placed at risk of serious injury. On May 10, 2026, the vehicle was taken to a Chevrolet dealership for inspection. The dealership has been unable to reproduce the issue, and no mechanical defects or diagnostic trouble codes related to the incident were identified. On May 13, 2026, the issue was escalated to the GM Technical Assistance Center (TAC) for further review, and the vehicle remains at the dealership awaiting a response to the TAC case. The dealership acknowledges similar brake-loss concerns referenced in GM service bulletins involving the 2025 Chevy Equinox and other models, including bulletin N24471431, although they stated the bulletin does not apply to this specific VIN.

The contact owns a 2024 Chevrolet Equinox. The contact stated that while the vehicle was parked and turned off in a parking lot, the vehicle became inoperable and failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed with a fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000. The VIN was not available.

The vehicle first experienced a serious malfunction on October 12, 2025, while driving on an expressway at 65 mph, and the same issue recurred on March 8, 2026, while driving on a 6-lane, busy highway at 45 mph. The condition involves the vehicle unexpectedly shutting down, rendering the acceleration pedal useless and causing the car to glide to a complete stop in traffic, creating a significant safety concern and rendering the vehicle unreliable for normal use. The vehicle has been at the Chevrolet dealership since March 8 2026 with them unable to replicate the issue. There were no warning lamps, messages, or other symptoms of the problem before the failure. I called OnStar both times it happened immediately after the incident, with neither time resulting in any negative results on the report.

The engine failed while driving on the highway on two separate occasions due a fuel pump issue. The first time it happened, it was just reduced power (could only drive maybe 40 miles an hour). I brought it to the dealership and they said that General Motors told them it needs a software update which they completed. However the second time it happened (4 months later) it was full engine shutdown in the left lane on a 65mph highway with my family (including my toddler) in the car. The first time it happened we were able to make it home by driving with the hazard lights on very slowly. But the second time we were doing the 65 mph speed limit in the left lane on a 3 lane highway. To avoid causing a pile up of cars or a deadly accident, we had to use the momentum of the speed we were going to try to safely drift across three lanes of congested traffic just to make it safely to the shoulder. We were then stuck on the side of the highway in the sun on an 80 degree day with a car with no power. I had to remove my two year old from the car so he didn't get heat exhaustion and stand on the side of the highway holding him in the little bit of shade we could find. The car then had to be towed back to my dealership over an hour away because it would not even turn on. The dealership was not able to replicate the issue the first time it happened, but did the software update that the manufacturer recommended. To my knowledge its only been inspected by the dealership. The only warning signs/messages/lights were the ones happening as the engine was failing/shutting down. There was no advanced warning. This care is less than two years old and its a leased vehicle from the dealership down repairs, I work from home there are less than 20k miles on i, this is not neglect on my part or over usage in anyway of the vehicle.

I was on a road trip and halfway through my check engine light came on and notified me that engine power was reduced while on a 70mph highway. My car the slowed itself down to not exceed 45 then 25mph. I was in a remote area and very far away from a Chevy dealership. I was forced to drive for a long distance to make it to a Chevy dealership that was willing to work with me. Come to find out my fuel pump failed and the car is only 2 years old with only 58,000 miles. This same issue happened a few months ago and I was told by my dealership that it was just update codes required by Chevy that did not update correctly. I’ve had several other issues like this and have been told it’s because the new cars are “basically giant computers”. This car also got a new battery after one year because they stated a faulty or crappy manufacturer battery they put it went bad. My local dealership then tried to charge me for it until I reminded them of my warranty. I take my car for regular oil changes under the 6,000 miles to keep my Warranty Forever. I was terrified driving on highway roads when my car wouldn’t exceed the required speed limit causing other motorists to navigate around me all because I needed to make it to a Chevy dealership willing to work with me.

Vehicle suddenly brakes aggressively for no reason ! Blue sky no weather events no obstructions ! It also happens I reverse!!! At 60 mph I 4 lanes it’s not fun!!!!!!

The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle experienced phantom braking and abruptly stopped on three occasions. The contact stated that the failure had occurred while driving approximately 60-70 MPH on the highway, while driving and approaching a stoplight approximately 300 ft. away. The failure also occurred while driving from a complete stop. The manufacturer was notified of the failure and attempted to diagnose the vehicle through the OnStar App, but no diagnostic trouble codes were found. The manufacturer contacted the dealer to schedule a service appointment. The vehicle was not diagnosed or repaired. The failure mileage was approximately 9,500.

I slowly put my foot on the brake and suddenly heard a noise under the vehicle. It sounded like loud grinding. As pulled forward I looked in the rear view mirror and didn't see anything in the road that may have fallen out from under my vehicle. When I pushed on the gas I was suddenly accelerating forward very quickly without my control. This was maybe one or two seconds after I heard the noise. I hit the brakes and nothing happened. My only choice was to hit the back end of the other vehicle as there were pedestrians on either side. The vehicle was continuing to accelerate even after I tried to put it in park. I was worried if the car in front of me moved, that I would keep going. I even pressed the emergency brake button twice and nothing worked. Nothing was working at all. I called the police. They told me to try turning off the car. I pressed the button to turn the car off, but it took several pushes to work. I could hear that the rpms lowered extremely slowly. Once the police came they didn't see anything in the road at all. Vehicle was moved to a body shop and when they turned on the car it immediately started revving really loudly again.

While the vehicle was in park and still running it started sputtering and idling erratically and the engine shut off. While trying to restart, the car was having a hard time starting, eventually starting with the same problem. While driving, the car was sputtering, had reduced engine power, and felt like it was going to shut down. The check engine light was on the entire duration of the incident. This has been a recurring intermittent problem that first occurred approximately three months ago. Car has been to the dealer before but the problem didn’t occur and they were unable to diagnose the issue. When taking the car to the dealership on 09 March, the dealer confirmed the problem and said it was a faulty fuel pump that will cost over $800 to repair. After a brief internet search, I found safety bulletin NS2450160 that includes 2023-2024 Chevy Equinox vehicles for this exact problem but it doesn’t include my VIN.

Intella beam system turns off while driving. Radio and lights won't shut off when car is turned off. Crash detection comes on when nothing is in front of you. Dash is blank when starting the vehicle. On star not connecting and then won't turn off.

September 2025, January 2026 and March 2026 on the freeway heading into the caldecut tunnel and the car jerked check engine light came on and the engine went into reduced engine power. All three times the car had to be towed into the dealership, all three times the fuel pump has been replaced. This is a 2024 Equinox. Anyone living in the bay area knows what the traffic is like, my son could have been killed any of these times due to faulty parts being replaced into a new vehicle. Contacted GM and they refuse to buy it back. I see there is a class action suit for faulty fuel pumps but they seem to keep replacing the same faulty parts.

The component that malfunctioned is the recall for the pedestrian safety audible sound. It available for inspection upon request. The safety of others was put at risk because the sound does not turn off at the required 18.6 mph and instead turns off at 24 mph, that may exceed community exposure requirements. The problem been confirmed by General Motors. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The problem first appeared after the required recall was fixed.

Can hardly see out windshield on sunny days.

My 2024 Chevy Equinox went into limp mode on 2-15-26 and gave me engine codes P228C and P0089. I encountered limp mode once before this date but no check engine light went on. It lost acceleration while driving. I took it to Henna Chevrolet in Austin, TX and they told me that I am outside of the warranty window even though the vehicle has less than 60K miles. They told me that it would have been under the basic 36,000 mile warranty.

The AEB feature is very sensitive and has often activated when there was no good reason. For instance, it has activated a few times while moving slowly in heavy traffic. Additionally, the feature frequently activates when reversing out of a parking spot or garage, especially when the weather is rainy. In one instance during light rain, the car slammed to a halt more than five times while trying to back out of a parking spot, and there were no obstacles anywhere near the vehicle. I believe that this feature has nearly caused several accidents and has made me feel less safe while operating the vehicle. A software solution has been implemented for the 2026 model year, but not for the older models.

We are leasing a 2024 Chevrolet Equinox EV. We like the car, however there is a safety issue that has continually occurring. There is a very strong reflection on the windshield from the materials that make up the dashboard. It can occur in bright sun but also on bright cloudy days. I want to be clear, I am not being blinded by the sun in my eyes but rather the dash reflecting onto the Windshield and obscuring my vision. I’ve had two close calls because of this. I mentioned it to the Chevy service lady when I had an appointment and she said her boyfriend had exactly the same problem with his Equinox EV. He had to put a carpet piece on the dash to stop the obscuring reflection.

Vehicle Safety Complaint – 2024 Chevrolet Equinox I am reporting a safety defect involving unintended vehicle movement and improper shutdown behavior. While operating my 2024 Chevrolet Equinox, I was able to shut the vehicle off even though it was not in Park. After shutdown, the vehicle rolled forward on its own and struck a tree. At the time of the incident, the radio remained on despite the vehicle being turned off, indicating the vehicle may not have fully entered ignition-off state. This incident suggests a potential malfunction involving one or more of the following systems: gear position detection system transmission park engagement mechanism electronic shift control module ignition state logic or body control module The vehicle should not allow shutdown unless it is in Park, or it should provide clear warnings and prevent unintended movement. This behavior presents a serious safety risk of rollaway incidents. I am requesting a full diagnostic inspection and documentation of all stored fault codes, including history codes, prior to any resets. Please also check for software updates, technical service bulletins, or known defects related to shift position recognition or ignition state control. This issue resulted in unintended movement and property damage and poses a significant safety hazard.

See attached document for complaint.

excessive dashboard glare restricted clear vision of road and associated pedestrians and other vehicles.

At 5 am in the morning the car suddenly failed and indicated it was an engine or transmission failure in the middle of a four lane major intersection in a downtown area. It was dangerous due to the darkness, and poor visibility. I had to abandon the vehicle as it was dangerous to stay with it while waiting for police. I could have been injured (as could others) due to its sudden failure in the intersection of a busy roadway. Chevrolet dealership states it is the fuel pump driver module. The car is currently at the dealership for repair. There were no warning lamps, messages or other symptoms of the problem prior to the failure until the car suddenly lost power. Once it lost power the engine light lit up and shortly after I had exited the vehicle, I began receiving messages from "On Star" telling me that there were engine or transmission problems. Meanwhile I stood in the pouring rain in an unsafe neighborhood, leaning out into traffic to try and stop cars from running head on into my car for over 30 minutes waiting for police.

Having issues with the windshield wipers clearing rain when driving and multiple camera malfunctions that I have an appointment to have both checked on 12/2. Wiper stops more than 4 inches from the edge of the window which I could probably just deal with, but when driving it pulls water anywhere from 3-8 inches further across the windshield making it very hard to see when it rains harder or you drive faster. I have owned more than 15 vehicles and never experienced anything making it difficult to see during inclement weather. The other issue is the cameras when backing up or going forward will malfunction for a day or two, then be good for a few weeks and malfunctions again sporadically. Have video of windshield wipers clearing rain issues, but it won’t let me submit, so if you want I can email. Pictures don’t show issue as well.

My 2024 Equinox was returned to the dealership on approximately October 1, 2025, due to a check engine light related to the torque converter. I required a rental vehicle during this time. I picked up my vehicle on October 10, 2025, and all repairs were covered under my extended warranty. I was informed that my rental reimbursement would be issued once I submitted the required paperwork. My safety and the safety of my grandchildren were put at risk loss of power and control-stalling, in ability to accelerate in traffic, gear slippage and over heating Given the known history of torque converter issues in the Equinox—dating back as early as 2005—it is disheartening that GM continues to sell vehicles at premium prices while failing to properly support the customers who purchase them.

High pressure fuel pump

As I was parked with the car running, my 2024 Equinox suddenly shut down and the check engine light came on. I tried to start it, but it didn’t. Someone tried to jump the battery, thinking it was that, but it wasn’t. I had it towed to the dealership and after 2 days they said the Fuel Pump Power Control Module needed to be replaced. Unfortunately, GM did not have the part, but the dealership found one in another state and we had to wait several days for it to be mailed to them. After a week, once the part was replaced, they tried to start the car and realized that the original issue fried the battery, so they had to replace that as well. I was told that they had seen several customers with the same issue and wouldn’t be surprised if GM eventually issues a recall. They also said they couldn’t be sure the replacement part wouldn’t have the same issue. I did some research and found that GM has had this issue with 2019 - 2024 vehicles. Some customers reported that they were driving and almost got hit by other vehicles when theirs shut down. My car only had 18000 miles when this occurred. I no longer feel safe driving my car.

The contact owns a 2024 Chevrolet Equinox equipped with Continental Tires, Tire Line: Crosscontact RX, Tire Size: 275/40/R21, DOT Number: IVY03HFMJ0224. The contact stated that while driving at an undisclosed speed, the contact briefly felt violent vibrations coming from the vehicle before the vehicle suddenly veered sharply to the right, slightly leaving the roadway, resulting in damage to the passenger’s side front wheel and tire. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle with an unstated failure with the tires. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 82,045.

Vehicle Lost Power / CEL Illuminated

18,000 miles fuel pump requires replacement

The contact owns a 2024 Chevrolet Equinox equipped with Hankook Tires, Tire Line: Kinergy GT, Tire Size: 235/50/R19, DOT Number 00T231BH03623. The contact stated that while driving at various speeds, there was vibration coming from the vehicle, and the contact became aware that the stopping distance was extended while coming to a stop on wet roads. There was no warning light illuminated. The contact had taken the vehicle to a local tire shop, where it was determined that all four tires needed to be replaced due to premature wear. The contact stated that the wear marker was visible on all the tires. The vehicle was not repaired. The contact called the manufacturer and was referred to the tire manufacturer, who advised the contact that the tires were manufactured as requested by the manufacturer. The failure mileage was 25,316.

The contact owns a 2024 Chevrolet Equinox. The contact stated that the A/C failed to work as intended. The vehicle was taken to an independent mechanic where a diagnostic test was performed. The independent mechanic informed the contact that the frame on the front passenger’s side near the radiator had been put together with Bondo and was not welded. The contact was informed bottom part of the radiator had fractured and was not intact, and the A/C lines were damaged, and the front bumper was damaged. The mechanic refused to repair the vehicle due to the liability and informed the contact to stop driving the vehicle. The contact took the vehicle back to the private dealer where the vehicle was purchased, and the dealer agreed to repair the vehicle; however, the vehicle was not yet repaired. The contact stated that when the vehicle was purchased a Carfax Report indicated that the vehicle had been in an accident prior to the purchase. The manufacturer was not made aware of the failure. The failure mileage was approximately 17,100.

here is the email I sent to GM. My name is [XXX] and I am having a issue with my 2024 Chevy Equinox VIN: [XXX] . There have been about 5 times that the brakes fail. Pushing the brake does nothing car just keeps rolling. Once I can get the car to stop and shut it down and restart the brakes once again work. It was in for service for a few days but there where no error codes and they could not replicate the problem. They did do a update on the car. While my car was in the shop I had the same problem with a Malibu rental. Called the dealership and talked to service and told them of the problem seems to be me somehow. Was asked if I use both feet to gas/brake the car as I was told there is a problem with that. No I don't do that but it seems I can catch both peddles with one foot and this is when the problem occurs. I have to make sure how I brake. Have found out today when it happened once again that if I put the car in neutral and press the gas the brakes start to work but not until then. There also was another issue today as when I did get the car to stop and put it in park I could not put the car back in gear until I shut the car off and restarted. Can someone let me know on how to proceed other then cautiously. I would take the car back in but they can fix a problem they don't see. Any insight would be appreciated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX], about 400 miles into our trip heading South on [XXX], the Engine Reduced Power Warning came on. We were in the fast lane traveling at 70 MPH,the car immediately slowed to about 30 mph.There was no prior warning or check engine light. Vehicles behind us had to swerved and change lanes to avoid hitting us. The computer went into limp mode, when pressing the accelerator there was no power, we somehow made it to the right shoulder without getting hit and limped along to a safe spot and called a tow truck. Car was towed to an independent repair shop recommended by AAA, they ran the codes and came up with a code for High pressure Fuel pump. This vehicle is a 2024 Chevy Equinox with 15,018 miles on it, we bought brand new in April 2024 with 5 miles, always maintained at the dealer.Because we were 400 miles from home and the closest dealer in Bakersfield said they could not work on it for 3 or 4 days, we had to have the independent shop replace the fuel pump. We had to rent a car to continue our trip and picked up the car 2 days later. Replacing the fuel pump fixed the problem but the check engine light came back on about 30 miles later. The mechanic ran the codes and said it needed the computer re-flashed but it would be safe to drive home. After we got home we took it to the dealer, they re-flashed the computer and check engine light went off.After about 30 miles later the check engine light came back on, took it back to the dealer and this time the codes showed a bad catalyst converter, dealer replaced under warranty, only 15728 miles on vehicle at this point. So far 200 miles and light is still off.I I filed a complaint with General Motors customer service to let them know of this problem. I also requested to get reimbursement for the rental car and fuel pump.They refused to reimburse us because we didn't have a dealer do it, regardless of the situation. The public needs to know of this dangerous situation with the model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Report of Dangerous Rental Vehicle and Serious Safety Incident – Rental Agreement #289216922 I am submitting this report to formally document a serious safety issue involving a rental vehicle I received from Avis in May 2024. Several safety components malfunctioned and put the safety of my and my passenger in a life threatening situation. At the time of pickup, the vehicle had a visible dent near the front right tire, which was acknowledged by the rental agent and dismissed as cosmetic. I also noted a faulty rear hatch, which opened unpredictably and struck occupants in the head on multiple occasions as it behaved erratically. Over the course of the rental, the vehicle displayed additional signs of mechanical failure — including instability at highway speeds, loud squealing, and parts of the bumper physically falling off during the trip. On May 30th, while driving at highway speed, the vehicle suffered a sudden tire blowout. Critically, the onboard system misidentified the location of the blown tire, indicating the front right tire had failed when it was actually the rear right. This misinformation delayed proper response and nearly resulted in a rollover. We were stranded on the roadside for over an hour, narrowly avoiding several collisions. A critical system failure. A responding tow truck driver observed signs that the vehicle may have previously been involved in a collision — which aligns with the visible damage present when the vehicle was picked up. Avis has, despite multiple attempts, refused to confirm whether the vehicle was removed from service after the incident or whether any safety inspection was conducted -- we remain severely concerned for the safety of anyone else using this vehicle. This vehicle should not have been rented in its condition. The failure of safety systems, mechanical instability, prior collision damage, and the loss of exterior components created a serious and unacceptable risk to the driver, passenger, and others on the road.

Electronics on car entirely go out including: Headlights, Turn signals, Hazard lights, Airbags, Electronic braking, Traction control, Tire pressure monitor, Fuel gage measurement, Speedometer, Odometer, Temperature gage and All Advanced Driver Assistance Systems. The vehicle has been to the dealership on 4 separate occasions from May 16th - June 27th 2025 Various inspections and repairs have been confirmed and completed by Dealership: Empire Chevrolet of Hicksville located at 236 South Broadway, Hicksville, N.Y. 11801. After driving for about 1 day the problems persist. The car is being brought back to the dealer tomorrow 6/28/25 for a fourth service call for the same issue. Driver and passenger safety is at risk due to lack of headlights, turn signals, hazard lights, airbags, electronic braking and speedometer etc... Warning lights appear simultaneously with electronics malfunction

The biggest issue is last year while driving on 74 in busy traffic, the car automatically went into a "low power" mode and limited the power without warning. So now in traffic driving 55 mph, the car drastically slowed to about 35 without warning. It would not go faster no matter what I did. Then the check engine light came on afterwards. Thankfully I made it home safely after turning on my hazards and swerving through heavy traffic. I took it to the dealership and they didn't find any issues... of course. It did it again I took it back. They didn't find anything and then it stopped. Now fast forward today... my daughter drove to the store and the car cut off in the middle of the street. The way she explained it to me it was similar to what happened before. Except it cut all the way off this time. Same error on dash something like, "switched to low power." So I'm panicking. My husband and I go down and I try to start, it wouldn't start a few times. But eventually it did then cut off. Then it cut on when I kept slightly on the gas like I know to do with an older car. So... long story long... I got us home but with limited power and hazard lights. I'm glad we made it home safely and my daughter was shook up but she's safe. I'm terrified to let anyone else in the car let alone drive it. It could've been deadly.

The biggest issue is last year while driving on 74 in busy traffic, the car automatically went into a "low power" mode and limited the power without warning. So now in traffic driving 55 mph, the car drastically slowed to about 35 without warning. It would not go faster no matter what I did. Then the check engine light came on afterwards. Thankfully I made it home safely after turning on my hazards and swerving through heavy traffic. I took it to the dealership and they didn't find any issues... of course. It did it again I took it back. They didn't find anything and then it stopped. Now fast forward today... my daughter drove to the store and the car cut off in the middle of the street. The way she explained it to me it was similar to what happened before. Except it cut all the way off this time. Same error on dash something like, "switched to low power." So I'm panicking. My husband and I go down and I try to start, it wouldn't start a few times. But eventually it did then cut off. Then it cut on when I kept slightly on the gas like I know to do with an older car. So... long story long... I got us home but with limited power and hazard lights. I'm glad we made it home safely and my daughter was shook up but she's safe. I'm terrified to let anyone else in the car let alone drive it. It could've been deadly.

To Whom It May Concern, I am writing to formally report a serious and recurring safety issue with my 2024 Chevrolet Equinox, and to request immediate investigation and resolution. The vehicle has, on multiple occasions, unexpectedly gone into “reduced power” mode (also referred to as “limp mode”), drastically limiting acceleration while driving at full speed in traffic. This most recently occurred while my teenage daughter was behind the wheel, causing the car to completely shut off in the middle of the street. The first time this happened, I was traveling at approximately 55 mph on Highway 74 when the vehicle suddenly decelerated to about 35 mph without warning, despite my attempts to accelerate. The check engine light appeared only after the power loss. We narrowly avoided a serious crash. We had to engage hazard lights, swerve through traffic, and coast the vehicle home. The dealership was unable to replicate the issue during follow-up visits, and the issue stopped temporarily—but has now returned. This is more than an inconvenience; it is a critical safety risk to myself, my family, and others on the road. Details: Vehicle: 2024 Chevrolet Equinox Issue: Sudden power loss while driving; engine enters limp mode without warning Occurrences: Multiple (including full vehicle shutdown) over the course of ownership Dealership Response: "No issues found" – despite multiple visits Diagnostic Error: Dashboard reads “Engine Power is Reduced” Concern: Loss of power at high speed, dangerous stalling in traffic

Driving at abut 10 mph, my brakes did not respond to pedal pressure... I had to stomp very hard on the brake pedal to have any slow down effect.... various warning messages flashed across the dashboard (see attached files)... After stopping, I turned off the car and turned it back on, the problem continued to exist..... then, after about 1 hour, I tried again and all systems were working fine. I took the car to Chevrolet Service, and apparently there were no OBDII codes stored in the vehicle.

Traveling on the highway with a speed limit of 70 mph. Vehicle would not accelerate above 35 mph resulting in the potential to be rear ended and cause an accident. After three attempts by the GM dealership to repair the vehicle this condition still exists. I have decided due to safety concerns to not operate this vehicle.

The transmission would not engage in any gear while I was in the path of oncoming traffic

Started into traffic and vehicle quickly slowed way down and then started to move again. At next light power lost again. Do not remember if warning light came on but it was not there prior to the incident. Towed to dealer. Fuel pump replaced. One month later accelerating to exit in heavy traffic it lost power. Engine light came on saying something to the effect engine power lost. It Started back up quickly and I got safely where I was going. It was running ok so I finished another 400 miles of trip. Dealer service tech on phone said probably stabilizer did what it’s suppose to do and probably avoided something serious. Not too much driving since then but I can tell I don’t have the pick up I should have when accelerating. Afraid each time I give pressure to the pedal that it might stall again as it doesn’t pick up speed as I’ve been used to. Taking to dealer for 30,000 mile service and to check this out. Was told if no dash light warning they could check it out but probably will check out fine.

Component Malfunction and Availability for Inspection: The vehicle’s infotainment system is critically malfunctioning and poses a serious safety threat. The issue has persisted despite four service attempts, and GM refuses to repair it. The vehicle is available for inspection upon request. Safety Risk: This malfunction creates an extremely hazardous driving condition. While traveling at highway speeds in unfamiliar, high-traffic areas, the system has suddenly frozen, pixelated, emitted loud static from the speakers, and disabled all controls. In one incident during Chicago rush hour (65 mph zone), I lost navigation, audio controls, and screen functionality simultaneously. The sudden, jarring noise and visual failure distracted me and left me unaware of my location. With no safe exits, I had to dangerously operate my phone while steering through speeding traffic just to regain directions—putting my life and others at risk. This wasn’t a choice, it was a desperate action forced by a system failure. This situation was terrifying, disorienting, and could have easily resulted in a crash. Reproduction/Confirmation of the Problem: The issue has not been successfully reproduced by the dealer, despite recurring complaints and multiple service visits. It occurs regardless of whether a device is connected via Bluetooth or USB, and with different users' phones. Inspection by Others: The manufacturer has failed to correct the issue after repeated attempts. The vehicle has not been inspected by the police or insurance representatives. Warning Signs and Timeline: No warning lamps or messages appear before the failure. It strikes without notice. The system shows severe symptoms: frozen screen, distorted sound, mismatched song info, unresponsive buttons, and audio continuing after the car is shut off. Restarting the vehicle does not fix it. The randomness and severity of these failures make the vehicle unsafe to operate, especially in high-speed or unfamiliar driving conditions.

Tire blow and lost control hit the tree

I pulled in to traffic on busy road, car quit. I almost got hit. The Fuel Pump Control Module was replaced on warrantee but I understand this has been an ongoing problem. Car had 800 miles. My wife is now afraid to drive it.

Loss of Brakes needing a "factory reset" that I would know nothing about it being needed until happens. Happened second time!! Same thing loss brakes on highway. Lucky both times waiting for tow truck.

Unknown

I was driving at a speed of 15/20mph on the snowy road with the AWD activated, suddenly the car lost control and started going from one side to the other, crashing several times against the sidewalk, covered in ice. The fear that caused me was horrible, to take it back was very difficult, the car had no control even at 10 mph. The application diagnostic indicated Antilock Braking System and StabiliTrak Stability Control System. I do not feel safe in this 2024 Equinox RS

Question 1) What component or system failed or malfunctioned, and is it available for inspection upon request? Answer 1) The brakes and yes the automobile is available for inspection. Question 2) How was your safety or the safety of others put at risk? Answer 2) My wife and I deliver meals on wheels in the Georgia Appalachian mountains every day. There are hundreds of curves on our route. When we (we have BOTH experience this effect when driving) gently press the brakes most of the time the car responds by slowing down gently. But there is AT LEAST a dozen or more times a day when, while pressing down on the brakes in EXACTLY the same way the car will slow down 5-10 mph in SECOND OR TWO. This jerks us forward and multiple times our head slam back into the headrest. When a vehicle is behind us they have to slam on their brakes also. Someday We will be rear ended because of these brakes. It is a completely random occurrence - we never kno when a gentle push on the brakes is going to cause this dangerous show down. Question 3) Has the problem been reproduced or confirmed by a dealer or independent service center? Answer 3) We complained to Valley River Chevrolet in Murphy NC. The service guy told me that they examined the brakes and they looked OK. He said that these are new electric brakes Chevy is using and that happens with them. Question 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer 4) It has been inspected only by the Chevrolet dealership. Question 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer 5) They first appeared when we bought the vehicle, My wife thought that I was pressing down too hard on the brakes to make it happen and I told her I pressed the brakes the same way each time. Then she drove it for a number of weeks and found the brakes did exactly the same thing to her. There was no message.

I manage a fleet of 12 of these vehicles for a Veterans Affairs hospital. I have had numerous complaints from the drivers about how distracting and invasive these systems are for the drivers. The red dash lights are blinding, the audible alert scares someone who is not used to these things and are very distracting in a tense moment when you need to be reacting, you cannot because you are too distracted by these systems. I myself am a disabled veteran with PTSD, and this system sends triggers my PTDS to where I cannot operate the vehicle. Please design something less invasive for anyone with anxiety/ptsd/depression/epilepsy/light sensitivity. For someone with any of these conditions these vehicles are completely inoperable as soon as the red light glares back off the windshield.

The contact's wife owns a 2024 Chevrolet Equinox. The contact stated that a strong, burnt rubber odor could be smelled while taking out the trash in the middle of the night. Soon after, the contact stated that the front passenger side window shattered as flames began to emit from the vehicle. The contact immediately rushed to move his other vehicle away from the burning vehicle while on the phone with the authorities. There were no occupants inside the vehicle at the time of the failure. The authorities arrived at the scene and extinguished the fire. A fire report was filed; however, the contact never received a copy of the report. Police were also present at the scene of the fire but were not certain if a report was filed. Per the fire investigation, it was determined that the fire was caused by the driver-side seat warmer. No physical injuries were reported; however, both the contact and his wife suffered severe emotional distress. No property damage was reported. The vehicle was towed to an independent tow yard where it remained in their possession. The vehicle had yet to be labeled as destroyed by the contact's insurance company. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 16,989.

Intermittently, when you start the car, the computer or infotainment system does not work properly. For example starting the car today, the backup camera worked normally until my phone connected. When my phone connected the grid showing me what direction I was going based off of the way the wheel was turned disappeared. No matter what I did I could not get the grid back. This is one of many examples. When this is occurring all functions are extremely slow. For example I got into the car this afternoon and didn't want to hear the radio so I hit mute, the button did nothing. Then I turn the volume down, again it did not go down. Then I hit the phone call button on the steering wheel and again nothing. This seems to consistently happen when you first start the car while on Android phone connects to Android Auto. After a few moments while I'm driving, I am startled because suddenly the volume mutes and then unmutes and then goes down and then goes back up... Basically everything I pressed several moments ago suddenly happens like it's been sitting in a queue indefinitely. When the car is like this, if somebody calls me on the phone the Bluetooth is very garbled or if I use the navigation that's in Android Auto, again everything's very garbled and time delayed. The problem seems to resolve itself sometime around 5 to 10 minutes after I start driving so it only happens when you first start the car and it does not happen every time. The fact that this affects just about every system and the time delay causes things to happen when you're trying to focus on driving makes this a very unsafe situation. I called two local dealers who basically said that they'd be happy to check it out but if there's nothing wrong that general motors will cover, then I have to pay for their time to even look at it. Since it doesn't happen every time, I'm not willing to do that but this is a serious safety concern. I search for similar problems on Google and there are many reported.

The contact owns a 2024 Chevrolet Equinox. The contact stated that the check engine warning light was illuminated. The contact was concerned about driving the vehicle. The vehicle was taken to the local dealer, who diagnosed and determined that the air hose was leaking. The dealer informed the contact that the parts were not available to repair the vehicle. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 10,000.

The contact owns a 2024 Chevrolet Equinox. The contact stated that on two separate occasions, the brake pedal depressed the floorboard without warning and failed to slow down as needed. During the second failure, the contact stated that while driving at 40 MPH, the vehicle initially accelerated upon depression of the brake pedal before the vehicle started to slow down. As the contact depressed the brake pedal to the floorboard; the vehicle failed to brake in time and crashed into another vehicle. The air bags did not deploy upon impact. The contact's head hit the steering wheel; the contact was treated a few days later for a minor concussion by a primary care doctor. The contact's wife also suffered minor bruising and scratches due to the accident. The other driver was not treated for any injuries at the scene. A police report was filed. Both vehicles were able to be driven away from the scene of the accident. The dealer and the manufacturer were both notified of the failure; the contact was given a case number by the manufacturer. The vehicle was taken to an independent body shop where it remained in their possession. The failure mileage was approximately 3,000.

Dashscreen doesn't work properly and experience screen freeze freezing map and GPS the charger ports in the front dash do not work the control buttons on the steering wheel do not work properly volume adjustment on the bottom but the touch screen stopped working and the physical buttons stopped working near the display Link to inaccurate Forward Collision Warning Issue well documented on forums for all type of chevy cars [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In my 2024 chevy equinox after about 4months of ownership, our car is no longer blowing cold air and or blowing out enough air flow. It has only gotten worst.

My wife got into her car and the car flashed a “service ESC” and “service brake system” before disappearing. As she was driving to the end of our driveway, she tried to stop and the car rolled twenty or so feet before it finally came to a stop.

The contact owns a 2024 Chevrolet Equinox. The contact stated that while his wife was driving 40 MPH and attempting to make a left turn, the brake pedal was depressed, but the vehicle failed to respond, causing his wife to make the left turn at 40 MPH uphill. The contact stated that the vehicle decelerated as his wife was driving uphill. The contact stated that his wife then pulled into a driveway and parked the vehicle. The contact stated that upon restarting the vehicle, several unknown warning lights illuminated temporarily however, the check engine warning light remained illuminated. Additionally, the alarm sounded. The vehicle was towed to the dealer, where it was diagnosed that the failure had occurred due to loss of communication with the electric brake system control module and the electronic brake control module. The dealer determined that the software was outdated and needed to be reprogrammed. The vehicle was repaired; however, the contact stated that he was concerned that the vehicle was unsafe to drive due to the premature failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 100.