ODI #11729893SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
The brakes stick and then when i hit the gas its sluggish and just takes off full force. Causing 50% gas loss. The breaks are getting stuck. Calipers sticking. This is a fire hazard
ODI #11729774POWER TRAIN,ENGINE
The contact owns a 2019 Ford Fiesta. The contact stated that while driving at approximately 45 MPH, there was an abnormal sound coming from the engine compartment. There were no warning lights illuminated. The vehicle was taken to a dealer; however, the failure was not duplicated. The contact continued to drive the vehicle, and the sound was coming from the engine compartment. The vehicle was taken to the same dealer, where it was diagnosed with a synchronization failure. The contact was informed that the transmission needed to be replaced, and two motor mounts also needed to be replaced. The motor mounts were replaced. The manufacturer was not notified of the failure. The failure mileage was 67,000.
ODI #11723929BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that prior to receiving the recall notification, the camera had been intermittently showing a blank image, or the display screen was blue, or the image was frozen. The contact stated that the camera was no longer operational. The contact had not contacted a dealer or the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.
ODI #11723278UNKNOWN OR OTHER
I am submitting this complaint regarding Ford safety recall 25SA9 for my 2019 Ford Fiesta involving the rearview camera. This recall has remained unresolved for over 14 months. I opened a case with Ford and was instructed to continue waiting, but no repair has been completed and no meaningful resolution has been provided. Because this is a safety recall, 1 am concerned that the remedy has not been made available within a reasonable period of time. In addition to the safety concern, this ongoing delay has caused financial hardship. I use this vehicle for Turo rentals and have been unable to continue renting it out due to the open recall, which has negatively affected my income and safety. I am requesting review of Ford's delay in providing a remedy and any assistance available due to the extended unresolved status of this safety recall. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11721105POWER TRAIN
Around 50,000 miles I noticed the car would jerk when trying to shift gears , this issue persisted and would only go on to get worse. It started taking forever to accelerate regardless of pressing on the gas, now at 70,000 miles it won’t shift out of 2nd gear when driving over 40 mph, it’s a huge safety issue .
ODI #11719208BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact stated that the rear-view camera image was distorted. The failure was intermittent at first, but recently became more frequent. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The manufacturer was contacted and informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.
ODI #11718260POWER TRAIN,VEHICLE SPEED CONTROL
The transmission does not shift properly.\n And causes it to overheat, this has been a known problem with Ford motor company. I have called and can get no help with them. The repair cost way more than my vehicle is worth. I can't find a transmission company to even do it. There have been buybacks and extended warranties for this very issue. However, my car has more miles. Than the extended more, she allows and Had I had known about this before the end of June of last year. They would have covered it, and I think this is unfair. I'm a [XXX] veteran that's disabled, and as far as the back up camera, it's been out Within a year of me purchasing the car and I have trouble with my neck and I needed the backup camera that's one of the reasons I bought the car and now they have waited so long that the transmission is having issues. And if I can't get that help, then they will waited until it won't even be necessary to work on the backup camera they've outlasted the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11716843BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. While attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera intermittently failed to function properly. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available.
ODI #11715078BACK OVER PREVENTION
See attached document for complaint. am writing to file a complaint regarding Recall 25SA9 (NHTSA Recall 25V695) affecting my vehicle, a Ford (please confirm make/model ~~based on VIN if needed~~) The recall states the rearview camera may display a blank or distorted image when in reverse, posing a crash risk. I received the recall notice over a month ago, but the dealership has no parts available for the repair, and despite multiple contacts with the dealership and Ford's recall department, I've been unable to get a resolution. This is causing significant safety concerns and inconvenience. Specifically, I: Have not been offered a loaner vehicle. Have been told no parts are available with no clear timeline. Feel unsafe driving in reverse and am taking extra precautions. I request NHTSA's assistance in escalating this matter to ensure a timely fix and consider compensation for the inconvenience. I've documented all interactions with the dealership and Ford. Thank you for your attention to this safety matter. I appreciate your help in addressing this issue. PS: This is the 2nd RECALL Since Purchase! I am a Loyal Customer and should be treated with Respect!
ODI #11708359UNKNOWN OR OTHER
This is the 2nd email I sent and haven't gotten any response yet. My rear view camera is getting worse and distorted. Very hard to see out of it, especially at night. I have my grandchild in my car on a daily. I can't even sell this car because the recall is on the Car Fax Report. Who is going to buy a car that has an outstanding recall, especially finding out the parts to fix it are unavailable? And not knowing when they will be available? Who's going to be responsible when something does happen? This issue needs to be addressed before something does happen.
ODI #11707707UNKNOWN OR OTHER
My back up camera has been recalled. No parts are available to get it fixed. I have children in my car on a daily. The camera is getting worse. I can't even sell it because the safety recall is in the Car Fax Report. I don't want to drive this car anymore. What are my options?
ODI #11707461BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a black image while in reverse(R). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.
ODI #11706724SERVICE BRAKES
Brakes started seizing up while driving. Became extremely dangerous as the car would rock at speed and also would not start moving if I came to a stop. Went immediately to a shop, when I arrived into the shop, inspection found that the caliper was locked onto the wheel preventing the front wheel from moving. Had the caliper replaced but the caliper was still seizing, and then had to get the ABS Hydraulic Assembly, P/N D2BZ 2C405-E replaced. This P/N seem to be causing a lot of troubles from online forums. This issue had no warming lamps, messages or anything indicating this other than a feel that the car is accelerating more slowly. However, when the brakes started seizing, the situation felt extremely dangerous.
ODI #11706494BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact stated that while attempting to reverse, the rearview camera system became inoperable. The contact stated that the rearview camera image intermittently appeared blank and occasionally failed to function properly. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts to do the recall repair were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,383.
ODI #11702440BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact stated that while attempting to reverse, the back over prevention system became inoperable. The contact’s spouse reported that the rearview camera image was flickering. The contact was informed by Turo that the VIN was associated with NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, parts to complete the recall repair were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the parts were not yet available and referred the contact to the manufacturer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
ODI #11701482BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the recall notification was received almost a year ago. An unknown dealer was contacted, and the contact was informed that the part was not yet available for the recall repair. The manufacturer was not contacted. The contact had not experienced a failure.
ODI #11701165FUEL SYSTEM, GASOLINE,ENGINE
The contact owns a 2019 Ford Fiesta. The contact stated that after refueling the vehicle, the contact attempted to start the vehicle, but the vehicle jerked and was difficult to start. The check engine warning light was illuminated. The contact stated that the failure had occurred on several occasions but was moderate whenever a lower amount of fuel was added to the vehicle. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was taken to another independent mechanic, where the check engine warning light was turned off, but the failure persisted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.
ODI #11700809BACK OVER PREVENTIONCRASH
The contact owns a 2019 Ford Fiesta. The contact stated that while driving in reverse the backup camera had malfunctioned and the vehicle crashed into an apartment building parking garage attachment. During the crash the vehicle sustained damage to the passenger side rear bumper. No damage to the garage attachment had occurred. No injuries were reported and no police report was taken. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not contacted. The contact later received a recall notice for NHTSA Campaign Number: 25V659000(BACK OVER PREVENTION). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 52,000.
ODI #11699544SERVICE BRAKES
ABS Module failure. I had to leave the break lines direct, losing my ABS. I had to replace the brake pump because of that too. The car was only 80k ish.
ODI #11698899ELECTRICAL SYSTEM,BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact stated that while in reverse(R), the rearview camera displayed a blank or distorted image. The contact stated that the rearview camera activated after driving for an extended period. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was unavailable. Additionally, the contact stated that the alarm system activated while driving or while the vehicle was parked. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
ODI #11698945BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview image appeared upside down. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The vehicle was taken to the dealer, where it was diagnosed, and determined that the rearview camera module had failed and needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure. The approximate failure mileage was 13,266.
ODI #11697570POWER TRAIN
The contact owns a 2019 Ford Fiesta. The contact stated while driving 55 MPH, the vehicle lost power with the message "Transmission Hot Wait 5 Minutes" displayed on the instrument panel. Due to the failure, the contact had the vehicle towed to an independent mechanic where the mechanic diagnosed the vehicle with a defective dual transmission clutch. The contact was informed that although the transmission could be repaired, the failure might likely return, and the mechanic could not warranty the repair. The contact called several other transmission shops and was provided the same information. Despite the initial repair, the contact stated that the failure returned approximately 15,000-20,000 miles later. The vehicle was taken to back to the independent mechanic where the transmission was replaced another time. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle related to the transmission. Despite the most recent repair, the contact was certain that the failure would return. The failure mileage was approximately 75,000.
ODI #11697232AIR BAGSCRASH
Vehicle collided with a deer at 75mph on the driver front, the airbags did not deply. Total loss damage.
ODI #11693518BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back-over prevention camera failed to display the view at the rear of the vehicle. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 51,000.
ODI #11687201ELECTRICAL SYSTEM
My rear backup camera has stopped working also, first picture froze often, then I got black and white moving lines in it, now it just shows camera not available all the time.
ODI #11679844BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact stated that while the vehicle was parked, while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was blank. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.
ODI #11678251BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 24V951000 ( BACK OVER PREVENTION). The contact stated that occasionally, while reversing the back over prevention camera failed to function properly or as intended. No warning lights were illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 25,557.
ODI #11674257SERVICE BRAKES, HYDRAULIC,BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact stated that the rearview camera image was distorted or black while the vehicle was in reverse(R). The contact stated that the failure had obstructed the visibility of the roadway and had prevented the driver from safely operating the vehicle. Additionally, the contact stated that while driving at an undisclosed speed, there was an abnormal knocking and screeching coming from the front passenger's side and the driver's side. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake pads and calipers had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact related the failure to NHTSA Campaign Numbers: 19V629000(Service Brakes, Hydraulic) and 24V951000 (Back Over Prevention); however, the VIN was not included in the recalls. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
ODI #11673770BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
ODI #11672781SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Ford Fiesta. The contact stated that while driving at an undisclosed speed over a pothole, the vehicle made a clunking sound, and the front passenger’s side wheel seized. The vehicle was towed to the dealer, who determined that the front brake system had melted and needed to be replaced. The vehicle was not repaired. The contact stated that the brake pads had previously been replaced a year before the failure. The contact related the failure to NHTSA Campaign Number: 19V629000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 75,000.
ODI #11671910UNKNOWN OR OTHER
Rearview camera disconnects and shows either a blank image or a garbled image. Same as other 2019 Ford Fiesta recalled back cameras. My vehicle's VIN number has not been included in the original recall.
ODI #11671756UNKNOWN OR OTHER
Back up camera gives distorted views. Back up camera unavailable. This especially happens after rain.
ODI #11668739BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
ODI #11668356POWER TRAIN
The transmission does not gear down when turning at an intersection at a green light, causing the transmission to stall and when pushing the gas pedal it just revs the engine and does not engage that transmission
ODI #11667660STRUCTURE
The contact owns a 2019 Ford Fiesta. The contact stated that while driving at an undisclosed speed, there was an abnormal mold odor inside the vehicle. Upon inspection, the contact found standing water inside the spare tire enclosure inside the trunk of the vehicle. The contact noticed white mold spores growing on the trunk lid. No warning light was illuminated. The vehicle was not diagnosed or repaired. The contact stated that her health had been affected by the mold spores. The contact stated that the failure was ongoing. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 22,000.
ODI #11663713BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while attempting to reverse out of a parking spot, the rearview camera displayed failed to function properly and the screen was fuzzy, displayed a blue screen, or was flickering on and off. There was no warning light illuminated. The approximate failure mileage was 36,000. VIN tool confirms parts not available.
ODI #11662810BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact stated that while reversing, the rear-view camera became inoperable. The contact stated that the camera image display was flickering. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 150,000.
ODI #11661354UNKNOWN OR OTHER
I own a 2019 Ford Fiesta. The backup camera frequently malfunctions by either displaying a black screen, freezing, or glitching with distorted visuals. This issue occurs more often than not when the vehicle is put into reverse. I’ve confirmed that my vehicle is not included in NHTSA Recall Number 22V082000, but the symptoms match exactly. This creates a clear safety concern, especially in school zones, parking lots, and other areas where visibility behind the vehicle is critical. I believe my vehicle should be included in the existing recall or a new investigation should be opened for additional affected vehicles outside of the current VIN range.
ODI #11660208ENGINE
•Make: Ford •Model: Fiesta ST •Model Year: 2019 •Engine: 1.6L EcoBoost •Mileage at Incident: 95000 Component Affected: Engine / Cooling System Summary of Problem: Coolant is leaking into the combustion chamber of my 1.6L EcoBoost engine due to a suspected internal engine defect. This issue caused noticeable white smoke from the exhaust, engine misfires, and a loss of power while driving. The coolant loss was not visible externally, indicating internal leakage. After diagnostic testing at a Ford dealership, I was informed the engine block or cylinder head is compromised, allowing coolant intrusion into the cylinders. The dealer quoted approximately $12,000 for a full engine replacement and confirmed that this is a known issue with Ford EcoBoost engines. Safety Concerns: The vehicle became unreliable and unsafe to drive, especially at highway speeds, due to the misfiring and sudden power loss. If this failure had occurred during certain driving conditions, it could have led to an accident. Furthermore, the cost of repair is unreasonably high for a systemic engine defect not caused by consumer neglect. Request for Investigation: This appears to be part of a broader, well-documented problem with various EcoBoost engines across Ford’s lineup ( TECHNICAL SERVICE BULLETIN 19-2346 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL). I am submitting this complaint in hopes that NHTSA will investigate the safety implications of this engine defect and push for accountability from Ford through recalls or reimbursement programs.
ODI #11656087BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact stated that while reversing, the rear-view camera display failed to function, and the display screen was black. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
ODI #11656103BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing at night, the rearview camera displayed a blank image. The contact stated that the rear tires reversed into a ditch, and bystanders helped to push the vehicle from the ditch. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was 30,000. VIN tool confirms parts not available.
ODI #11654643ELECTRICAL SYSTEM
Due to my 2019 ford fiesta SE back up camera glitching in and out and sometimes doesn’t work at all. Today it finally worked as I was backing up out of food lion parking lot. A mother and child were walking behind me all of a sudden the camera glitched and if I had not checked my review mirror quickly. I could have backed up over that small child on his tricycle. Please hurry and come up with an effective solid fix. If a teenager has these vehicles, somebody could really get hurt. Please email me immediately when you have the equipment to fix this problem because this is not OK. It’s dangerous very dangerous. Thank you.
ODI #11653507POWER TRAIN
2019 FORD FIESTA ST First off the car is absolutely show room condition with 8,000 miles on it. I was rolling up to a stop side which is located on a hill and noticed when i put the clutch it the clutch was stuck to the floor. The car lurched forward and could not get the car to accelerate after being stuck in the middle of an intersection. Finally i was able to pop the clutch out with my toes off the floor and get the vehicle home. Spoke with a friend that has the same car with 30,000 miles on it and he is also having issues with the clutch going to the floor and getting stuck. Upon research this is a common complaint and a serious safety issue but FORD seems to be very quiet about it. I can't imagine there is not significantly more of these issues especially when my closest friend is having identical issues. Upon research this looks to be very common issue but no TSP or recalls.
ODI #11643920POWER TRAIN
The contact owns a 2019 Ford Fiesta. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine warning light illuminated. The vehicle was restarted; however, the failure reoccurred. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 67,649.
ODI #11630843VEHICLE SPEED CONTROL
Vehicle fails to accelerate sometimes when gas pedal is pressed.
ODI #11622915SERVICE BRAKES
Upon stopping when applying the brakes they locked up. There were no warning lights on. It was diagnosed by an independent auto repair shop, not drivable I had it towed to the Ford Dealership. The ABS module, and calipers have failed. I learned there was a recall on these parts but do not apply to my specific vin #. The ABS module is on national back order, likely a month out. I have paid for the part. The service dept quoted new rotors calipers/hose and pads I think this vehicle may need to be added to the recall since it is the exact same failure. Luckily I was in town and not on the interstate when the brake system failed.
ODI #11613352ELECTRICAL SYSTEMFIRE
I’m 99% sure the heated seat shorted out and caught my car on fire causing the car to burn completely to the ground in a total lose.
ODI #11612879POWER TRAIN,SERVICE BRAKES
My clutch slave cylinder failed with approximately 64000 mi on the vehicle. This is a hydraulic system sharing the same reservoir as the brakes. The clutch pedal stuck to the floor leaving me unable to change gear while driving on the highway. Had to pull off on the side of the road and manually pull up the clutch with my hand. After that it functioned seemingly fine. I took the car to a local garage who diagnosed the issue and said it was fairly common on these cars. Part has not been replaced yet so it cannot be inspected but it is scheduled to go in to have the transmission dropped and slave cylinder replaced. There were no lamps messages or other warning signs prior to the incident on the highway aside from a slight softening of the clutch feel which occured during the months proceeding the failure. The clutch in this vehicle is notoriously soft to begin with so it did not feel much different. Thank you
ODI #11609915ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle displayed an engine overheating warning on the instrument panel. The contact pulled over and waited for the engine to cool down before continuing to drive. The contact stated that the failure was most prominent during warmer weather and became increasingly persistent over time, causing the contact to conclude that the failure was due to the extreme heat this summer. The contact opted to stop driving the vehicle due to the persistent failure. The contact became aware of NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) and believed that it may be related to the symptoms his vehicle was experiencing. The vehicle was not taken to the dealer nor an independent mechanic to be diagnosed or repaired. The manufacturer was made aware of the failure, and it was confirmed that neither the vehicle’s model year nor the VIN was included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 9,000.
ODI #11600894AIR BAGS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Car accelerates shifting weirdly, airbag light came on after a few days of signing the lease. I believe this is something that needs to be checked out. The RPM jumps up and down while idling. I feel like this car is very new and shouldn’t have engine problems. Has been routinely maintained.
ODI #11591532POWER TRAIN
The contact owns a 2019 Ford Fiesta. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment, after which the vehicle lost motive power. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch and observed abnormal wear. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 109,000.
ODI #11554369UNKNOWN OR OTHER,ELECTRICAL SYSTEM
The horn had to be replaced Sept. 22, 2023 because it wasn't working. The horn had to be replaced again Nov. 9, 2023 because it was not working. This is a safety hazard since, without a horn, the driver cannot alert others in case of a problem with this car or get the attention of other drivers who are inattentive and may cause an accident. The second time the dealer replaced the horn, the service representative stated the problem was that the assembly got wet and the new unit had to be re-mounted in a better position. There was no light or indicator that the horn had failed. I only noticed it when locking the car with the fob because it usually beeps if I press the "lock" button twice. If I hadn't noticed that, I would have been surprised and potentially involved in an accident if unable to alert other drivers of a problem.
ODI #11553622ENGINE
The incident happened on November 1, 2023, and the complaint is on a 2019 Ford Fiesta with approximately 22,700 miles and still covered under the power train warranty. A family member and I were driving and I started to feel nauseous, and had difficulty thinking clearly. This improved once exiting the vehicle. My family member experienced the same symptoms of nausea and difficulty thinking when driving, and additionally had a headache. This was improved by rolling down the windows. The vehicle was taken to Pearson Ford in Zionsville, Indiana and was found to have a cracked exhaust manifold with exhaust fumes leaking into the cabin. This was deemed a premature part failure of the exhaust manifold, as there was no damage done to the vehicle and the vehicle having low miles, approximately 22,700. The dealer agreed to replace the exhaust manifold under warranty, but had to order the part. Repair is still pending.
ODI #11551862POWER TRAIN
The transmission on this vehicle has several issues. It is available for inspection. 1. The transmission gets stuck in park. The dealership was able to reproduce. They replaced shifter mechanism, but issue returned several days later. The only way to prevent this was to disengage the brake lockout, which is a safety issue. 2. The transmission occasionally does not detect that it is in park when turning the car on as displayed on the cluster. This prevents ignition. Some combination of rocking the car or shifting out of park and back into park generally corrects this, but this is a stranding safety issue. 3. Occasionally the transmission will not shift into reverse. Shifting into and out of park and restarting the engine several times generally fixes this, but can be a safety issue when trying to park or make a multi-point turn as it can leave the car blocking traffic. There are no malfunction lights associated with any of these issues.
ODI #11551587AIR BAGSCRASH1 INJURY
The contact owned a 2019 Ford Fiesta. The contact stated that while driving at 65 MPH, the vehicle was rear-ended by another driver. The damage was on the rear driver's side of the vehicle. The air bags did not deploy. A police report was filed. The contact sustained whiplash and was monitoring his pain. No medical attention was received as on yet. No warning lights were illuminated. The vehicle was towed to a tow yard, awaiting inspection. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 91,000.
ODI #11544386STEERING
While driving with 54,500 miles on car,owned since new 4 miles on it when bought. Steering went real loose, then went back to normal. Checked rack and pinion did not see any breaks or leaks. Checked steering arms and ball joint all checked out.
ODI #11543362AIR BAGSCRASH1 INJURY
The contact owns a 2019 Ford Fiesta. The contact stated that while the contact's wife was driving at an undisclosed speed, an oncoming vehicle crashed into the front of the vehicle. The contact stated that none of the air bags deployed. The vehicle was towed to a tow yard and then towed to a collision center. The contact stated that his wife suffered a concussion and was severely bruised. Two days later, the injured went to urgent care for medical treatment. A police report was filed. The manufacturer was notified of the failure and a case was opened. The failure mileage was unknown.
ODI #11536680POWER TRAIN
No warning lamps. Sealed transmission. Transmission stalls as u round a corner, or first take off, and when u come to Complete stop the transmission will jerk or stall with a jerk. It's dangerous because the cars behind me almost rearend me thinking I'm gonna be taking off after I let off the brake and the transmission just sits still. Doesn't even rev up and to get it to rev up to go you have to just about floor the gas pedal and it rares up to about 4rpm before it finally starts taking off. Took to Lucas Oil and they said the transmission is reading fine. But it does it all the time, about each driver go on and has a high rom alot of times before it will shift.
ODI #11526939ELECTRICAL SYSTEM
The contact owns a 2019 Ford Fiesta. The contact stated that on several occasions while using the key fob to open the door, the horn erroneously activated and headlights began to flash off and on, and the vehicle could not immediately be started. The message “Keyless Entry Not Recognized” was displayed. The vehicle was taken to the local mechanic who diagnosed that the Body Control Module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 135,000.
ODI #11523827POWER TRAIN,UNKNOWN OR OTHER
I have that bad transmission in my fiesta and the car won’t work. Ford said it’s not 2019 fiesta with the issue but it’s a lie. My car won’t drive now.
ODI #11523861EXTERIOR LIGHTING
The contact owns a 2019 Ford Fiesta. The contact stated that during heavy rains, water seeped into the vehicle through the taillights. Upon investigating, the contact stated that he observed what appeared to be water damage, unpleasant odors, mildew, and corrosion. No warning lights were illuminated. The vehicle was taken to a dealer, who informed the contact that there were no recalls open on the VIN. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to contact the NHTSA Hotline for assistance. The failure mileage was 55,000
ODI #11519108POWER TRAIN,ENGINECRASH
The contact owns a 2019 Ford Fiesta. The contact stated while at a complete stop at the traffic light, the vehicle inadvertently lunged forward and crashed into the rear of another occupied vehicle. There was no warning light illuminated. The air bags did not deploy. There were no injuries sustained. A police report was filed. The contact was able to continue driving. An unknown dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
ODI #11516949AIR BAGSCRASH1 INJURY
The contact owned a 2019 Ford Fiesta. The contact stated that while driving at approximately 55 MPH, a deer simultaneously jumped in front of the vehicle. As a result, the vehicle crashed into the deer. The front driver’s side air bag deployed; however, the front dash air bag failed to deploy. The contact’s wrist, neck, and shoulder were sore. No medical attention was required. A police report was filed. The vehicle was towed to a tow yard and deemed a total loss by the insurance company. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 40,800.
ODI #11503610VEHICLE SPEED CONTROL,SEATS,SERVICE BRAKES
This car very bad no body can't buy
ODI #11497766ENGINE4 INJURIES
Catastrophic Engine Failure due to the manufacturer's recommendation and use of conventional motor oils in the form of Synthetic Blend Motor Oil or Super Premium Motor Oil, a specification WSS-M2C945-B1 , from the 2019 Ford Fiesta Owner Manual. It leaves the driver and occupants stranded in the middle of the road with an inoperable vehicle. Being a small 4 cylinder engine the engine is high revving and produces sludge. Whereas if the manufacturer recommended Full Synthetic oil as the car parts store do as part of the oils usable for that specific model. There would have been no engine failure as occurred with my vehicle on 11/22/2022. No sludge would form in the engine. Because synthetic oil is proven not produce any sludge in an engine. I believe a recall should result in the manufacturer recommending full synthetic in the owner manual and engine oil be replaced by dealer service to full synthetic as well as engine work be done due to damage from conventional oil.
ODI #11496090POWER TRAIN
The contact called on behalf of her son who owns a 2019 Ford Fiesta. The contact stated her son informed her that while driving at various speeds, the transmission was shifting hard. There were no warning lights illuminated. Additionally, the contact stated that while her son attempted to drive from a complete stop, the accelerator pedal was depressed but the vehicle failed to respond. The vehicle was towed to the dealer where it was diagnosed that the half shaft was fractured and needed to be replaced. The half shaft was replaced. Additionally, the contact stated that the rear windshield wipers activated erroneously while attempting to use the front windshield wipers. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 33,000. The contact stated that the vehicle continues to have issues and also has since the purchase. Still no assistance from Ford.
ODI #11483479POWER TRAIN
Transmission won’t change gears like normal, ford told me it was the way i drive and nothing was wrong it just needed to be reset. later it started to completely go out and not change at all so i took it to another shop and it is the control module (computer?) on the transmission. and did the exact same thing ford did (reset it) and it’s changing out the people said it will mess up again but the part isn’t available so i can’t get it fixed.
ODI #11474375ENGINE
In SEP-2021, the engine overheating warning light came on. We stopped the car and realized that the coolant level in the overflow reservoir was very low. There was no obvious leak on the ground or on the engine. We purchased coolant and topped off the coolant reservoir to the appropriate level. A couple of weeks later, we noticed again that the coolant level had gone down significantly while there was no sign of coolant whatsoever on the floor of the garage. We dropped off the car at our local Ford dealer on 20-OCT-2022 for a diagnosis. On OCT-22, the service department confirmed that the engine had overheated and that the head gasket had blown and informed us they would contact Ford to discuss the repair. Further feedback from the dealership was that they would need to tear down the engine at Ford's request for further investigation. We received a loaner vehicle from the dealership on 29-OCT-2022. Fast forward to FEB-2022 and the dealer confirmed that they had found no external leaks and the diagnosis had revealed codes P1299 and P0303. Further testing revealed coolant found in cylinder # 3 so the coolant was found to be leaking inside the engine. Engine block was found to be cracked. They also confirmed that Ford Motor Co. had agreed to replace the engine under warranty. The repaired vehicle was finally returned to us on ... 20-JUN-2022, 8 months after it was dropped off at the dealership.
ODI #11469788ELECTRICAL SYSTEMCRASH
The contact owns a 2019 Ford Fiesta. The contact stated while the vehicle was parked at a gas station, the vehicle rolled forward on its own crashing into another vehicle. No one was injured. No police report was filed. The contact drove the vehicle to a repair facility where they repaired the vehicle of cosmetic damages and the radiator was repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was 52,000.
ODI #11455194ENGINE,FUEL/PROPULSION SYSTEM
Purge valve canister failed on my 2019 Ford Fiesta. I only mention this, because 2012-2018 Ford Focus models had a recall that was similar, and my Purge Valve Canister went out after 1 year and approximately 60,000 miles.
ODI #11438735POWER TRAIN
The Ford Fiesta was being Flat Towed behind our motorhome. I were using a Brake Buddy that has a battery disconnect. While driving down the road about 30 miles I saw smoke coming out of the car. A wrecker was called and brought to the dealership. Tge dealer said the transmission needed to be replaced.
ODI #11427646POWER TRAIN
On 9/7/2021 I wrote you complaint number 11424034 and today I ask you how long does the investigation take?
ODI #11427182POWER TRAIN
The contact owns a 2019 Ford Fiesta. The contact stated while driving at various speeds, the transmission started slipping and the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the transmission clutch and seal kit was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 60,000.
ODI #11424034POWER TRAIN
The CAR has the defect that it skips the transmission changes, from the first to the second it stays accelerated, it resists the change, it is a danger it stays accelerated until it finally goes to second and lowers the revolutions. I visited an auto parts store for a scanner and that was the code: Transmission friction PO7A3x2. Here I send you some news, ford, ford defects on your focus and fiesta vehicles. http://www.fordtransmissionproblems.com/fords-transmission-problem Ford's PowerShift dual-clutch transmission was used in 2010. Affected vehicles are the Ford Fiesta (model years 2011-2016) and Ford Focus (model years 2012-2016) equipped with a PowerShift transmission. The PowerShift transmission is basically a manual transmission electronically controlled by a computer while using a 'dry clutch' rather than a 'wet clutch', which means that no oil is supplied to the shift mechanism and can result in increased wear to as problems persist. When the computer module used to operate the transmission cannot handle rapid acceleration or gear changes, the vehicle sputters and creates an audible noise. The vehicle may also experience downshifting issues, which means the vehicle will stay in a higher gear despite deceleration and jerk will result. However, this is not just a matter of convenience or comfort. When accelerating quickly through an intersection, the delay can be dangerous as it prevents the vehicle from reaching the same speed as it would with an automatic transmission. When it comes to decelerating, the inability of the car to downshift properly can cause the vehicle to roll forward, even when the brakes are applied, posing a safety hazard in many circumstances. This is all a safety hazard
ODI #11399639POWER TRAINCRASH
MY 2019 FORD FIESTA AUTOMATIC DOES NOT SHIFT GEARS PROPERLY, MY CAR WOULD NOT REVERSE AND THEREFORE CAUSED A SMALL FENDER BENDER. IT HAS NO SPEED AND RUNS ROUGH
ODI #11362229VEHICLE SPEED CONTROL
MY 2019 DOES NOT HAVE CRUISE CONTROL INSTALLED IN IT, AS A NEWER MODEL VEHICLE I FEEL THAT IT SHOULD HAVE CAME WITH A CRUISE CONTROL. IT'S HARD TO CONTROL THE SPEED AND KEEP IT STEADY DUE TO NOT HAVING A CRUISE CONTROL. IT ALSO CAUSES MY CAR TO USE A LOT MORE GAS THAN IT SHOULD.
ODI #11355302SERVICE BRAKES
WHILE DRIVING CAR IT STARTED TO NOT WANT TO GO OVER 20MPH THEN ALL TOGETHER STOPPED. COULDN'T EVEN ROLL IT TO SIDE OF THE ROAD. HAD IT TOWED TO DEALER AND THEY SAID THE BRAKES LOCKED UP ON IT BECAUSE THERE IS SOMETHING OTHER THAN BRAKE FLUID IN THE BRAKE LINES.
ODI #11312123VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2019 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 73 MPH, THE SUNROOF SHATTERED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO RIVERTOWN FORD LOCATED AT (168 WHITTLESEY RD, COLUMBUS, GA 31904) WHERE THE CONTACT WAS REFERRED TO THE INSURANCE PROVIDER FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE TAKEN TO THE DEALER WHERE THE VEHICLE WAS PURCHASED TO BE INSPECTED OR DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,252.
ODI #11286770SERVICE BRAKESCRASH
ON MONDAY DECEMBER 2, 2019 ON MY WAY TO WORK I WAS GOING STRAIGHT ON THE STREET WITH HEAVY TRAFFIC AND SEEN THAT THERE WAS NEEDED TO BE A STOP UP FRONT SO I SLOWLY STEPPED ON THE BRAKES AND NOTHING WAS HAPPENING AND THEN I PRESSED ON THE BRAKES FIRMLY AND THE PEDAL WENT NEARLY TO THE FLOOR AND I GOT INTO A ACCIDENT DUE TO THE FACT THAT THE BRAKES FAILED
ODI #11258798AIR BAGSCRASH
I HAD SLAMMED ON MY BREAKS TO AVOID REAR ENDING SOMEONE AND I SLID DOWN THE BRIDGE AND ENDED UP REARENDING THEM. MY FRONT END WAS SMASHED UP BUT NO AIRBAGS DEPLOYED. MY WIFE WAS DRIVING OUR 2018 FORD FIESTA HATCHBACK AND TOTALED THE FRONT IN BY HITTING A POLE AND THE AIR BAGS DID NOT DEPLOY AS WELL. WE ARE HIGHLY DISSATISFIED THAT THE AIRBAGS HAVE YET TO DEPLOY WHEN THEY SHOULD.
ODI #11257503AIR BAGSCRASH1 INJURY
TL* THE CONTACT OWNS A 2019 FORD FIESTA. THE CONTACT'S DAUGHTER WAS DRIVING AT 30 MPH WHEN SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN ELECTRICAL POLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE OF THE VEHICLE WAS DAMAGED AS WELL AS THE VEHICLE FLIPPED OVER LANDING IN FRONT OF A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S DAUGHTER SUSTAINED HEAD INJURIES DUE TO MAKING CONTACT WITH THE STEERING WHEEL. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO THE CITY'S LOCAL IMPOUND LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,00.
ODI #11245817AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)CRASH1 INJURY
LOST CONTROL OF CAR. FIRST IMPACT WAS A TREE STUMP AS CAR WAS TURNING, HIT TREE STUMP. SHE WENT FORWARD AND HIT HEAD ON STIRRING WHEEL. AIR BAG AT STEERING WHEEL DID NOT INFLATE OR DEPLOY. ONLY SIDE DOOR ON LEFT SIDE FILLED WITH AIR.SECOND IMPACT CAR TILTS OVER THEN AIRBAG ON SIDE DOOR INFLATE. THE CAR WAS IN MOTION, ON A RESIDENTIAL STREET.
ODI #11228742SERVICE BRAKES,ENGINE
TL* THE CONTACT OWNS A 2019 FORD FIESTA. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO DECELERATE WHEN THE ACCELERATOR PEDAL WAS RELEASED. THE CONTACT STATED THAT THE ENGINE RPMS WERE AT 1,100. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS A DELAY, THE VEHICLE CONTINUED TO MOVE FORWARD, AND THE RPMS DROPPED TO 750. THE VEHICLE WAS TAKEN TO DAVE SMITH FORD (LOCATED AT 4045 TRANSIT RD, WILLIAMSVILLE, NY 14221, (716) 634-2000) WHERE IT WAS DIAGNOSED THAT THERE WAS COMPUTER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,100. *BF *AS
ODI #11210169POWER TRAIN
THE VEHICLE HAS A PROBLEM WITH THE POWERSHIFT AUTOMATIC TRANSMISSION IT'S VERY SLUGGISH WHEN SHIFTING WHEN YOU TAP THE ACCELERATOR WITH YOUR FOOT AFTER BEING AT A STOP SIGN THE CAR JOLTS LIKE PREVIOUS YEAR AND MODELS OF THIS CAR