3C4PDCGG2KT8607372019 DODGE JourneyCrossroad

The vehicle was involved in a collision. The airbags didn’t not deploy. The front of the vehicle is very smashed.

The contact owns a 2019 Dodge Journey. The contact stated that while accelerating from a stop, the vehicle lost automotive power. The vehicle was restarted and then towed to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was repaired. The failure mileage was 78,598.

My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to “the old fashioned way” of looking behind either side when backing up. It’s just terrifying because you can’t see all that the rear view camera shows and since it’s not working I don’t get the noise alerts when getting close to something

Every day when I backup my 2019 Dodge Journey I can not use my rear view mirror to safely backup ? Why ? Because the rear view camera which is still is in recall status is located within the rear view mirror and blocks out my ability to use the mirror. How much longer will I have to wait for Chrysler to rectify this safety hazard ? Don't tell me soon. I have had this issue for 2 years now. I received the recall notice a year ago.

I went to the dealership for the recall, and they said that they changed the camera. But that did not fix it. They told me it was a wiring issue or something in the radio. They did not fix the recall. They wanted me to pay for a diagnostic.

REARVIEW MIRROR CAMERA NOT WORKING

I recently received a safety recall in the mail from Fiat Chrysler Automobiles stating that the rearview camera in my vehicle, a 2019 Dodge Journey Crossroad, needed to be replaced, as they were found to be defective and in violation of the Federal Motor Vehicle Safety Standard. I scheduled an appointment at my local Dodge dealer, Dayton Andrews Dodge, on Friday 07/31 for 0745 on 08/03 for this replacement. After dropping off my vehicle at the appointed date and time and being brought back to my house by their "shuttle," a consumer grade minivan which I shared with four other passengers, I received a call at approximately 12:30 pm, where I was told they had "evaluated" my vehicle to determine whether or not I needed to have my backup camera replaced, determined that it needed replacement, and that they would need to order the backup camera and related parts which would arrive in a few days, at which time I could bring my car in again to actually have it installed. This made no sense, since this was a MANDATORY safety recall, and not replacing the backup camera was never an option for them, yet they booked my appointment knowing they did not have the part in stock. I was never once told that this appointment would be anything but getting the backup camera replaced, and if its efficacy was in question, they could have easily asked me on the phone if it was working properly (it has not functioned properly for years), or looked at the blank screen while the vehicle was in reverse upon my arrival at the dealership, then sent me on my way. Instead, I was duped into wasting an entire day of my life for my vehicle to receive an "evaluation," which I was never once informed of nor gave consent to, but through which they had determined that my vehicle required a fluids flushing and spark plug replacement for approximately $1100. This is obviously fraud being perpetrated to get people to purchase unnecessary, overpriced repairs.

The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rear-view camera displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with a failure of the rear-view camera. The contact was informed that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact was informed that parts were ordered to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

The backup camera will sometimes show inverted colors, the display will be flipped upside down, the display will flash, or it will be entirely black. This is unsafe because it makes it harder to identify hazards behind the vehicle when reversing. This issue happens at least half the time the car is put into reverse. This issue seems the same as recall 25E052 (https://static.nhtsa.gov/odi/rcl/2025/RCLRPT-25E052-7447.pdf), but my vehicle is not being shown as included in this recall.

This car is a 2019. The transmission was replaced when it was just one year old. The transmission is now needing to be replaced again. The transmission issue has also caused the drive shaft to need replacing as well. The flag shaft in the engine had to be replaced twice in one year costing over $1,000 each time. I believe these vehicles should have more active recalls. In doing research this is an issue that many owners of this car face. I have had this vehicle for only 3 years and I am now faced with not being able to afford the repairs needed (over 6k). They are selling this car and it is a lemon.

The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rear-view camera was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact associated the failure with NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

The backup camera does not display correctly. When the car is put in reverse we get a picture of a camera with a line through it. This problem is very similar to what is in recall 59c but does not include our vin number.

Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights quit working.

Rear backup camera is consistently distorted, inverted, or has a black or blue screen.

Passenger seatbelt sensor stopped working then while later the cover broke off of the frame with no cause. Not allowing the seatbelt or airbags to work properly. According to Mopar it was not covered under warranty. I have seen multiple Dodge Journeys with this same issue. It’s obviously a safety defect that needs addressed. They won’t address it until someone is seriously hurt or killed because of their manufacturing error. That’s wild!

The backup camera has been an issue since I bought this vehicle back around 2020. It first would go in and out to black and now it's fully upside down at all times. I thought a recall had been issued but my vehicle doesn't qualify for some reason which is very frustrating. It's very unsafe, especially when I have a [XXX] old trying to "permit" drive in this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2019 Dodge Journey was built in March of 2019. My backup assist camera is having the same issues as the recall for Dodge Journeys that were built in May thru September or 2019. Why is my car not included in the recall when it is suffering the exact same issue as the vehicles included in the recall. Clearly I have the same equipment as the other cars.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The back window shattered/exploded on its own without warning while parked.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted in reverse(R), the back over prevention camera displayed the image of the rear of the vehicle up-side-down, and with lines of going through the image. The dealer was contacted and confirmed that the remedy was not yet available. The manufacturer was not made aware of the issue. The failure mileage was 121,900.

The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to display properly, and an “X” appeared on the screen instead of the camera image. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,329.

The contact owns a 2019 Dodge Journey. The contact stated that the camera was intermittently blank while reversing. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The driver had difficulty turning his head to check for vehicles or objects behind the vehicle. The local dealer was contacted and confirmed that the part was not available for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but there was no response. The failure mileage was approximately 137,000.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image, and the screen was blue or distorted. Several unknown warning lights were occasionally illuminated. Additionally, the instrument panel failed to display safety features as intended. The vehicle was taken to a local dealer; however, the vehicle was not repaired due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Unknown it doesn't start and all lights flash on dash

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black image intermittently while in reverse(R). The vehicle was taken to an unknown dealer, where the contact was informed that the vehicle could not be repaired because parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

About 50% of the time the Bluetooth in the car fails to initialize. I have to either turn the car off for about 5 minutes or pull the fuse for the radio in order to get Bluetooth to connect for hands free calling and Bluetooth music. I have the 8.4 inch uconnect radio without nav or the dvd player option.

I purchased my 2019 dodge journey in 2022 and about two months maybe after purchasing it, my backup camera went out. At first, it came in and out- only working occasionally. But then it completely stopped and hasn’t worked since. There’s a line through the image where the camera use to show up in the mirror. I understand some 2019 dodge journeys has recalls for this, but not my VIN. So I wanted to report that this one also has the same issue.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable. The vehicle was taken to the dealer, where it was diagnosed with rearview camera failure. The dealer determined that the rear-view camera needed to be replaced. The vehicle was not repaired because the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. It was unknown whether the manufacturer was contacted. The failure mileage was approximately 83,000.

My back up camera went out November 2025 and does not work. Black screen. Lakeland Dodge Dealership refuses to fix for free and vehicle is not under current recall, although is a 2019 Dodge Journey GT. Safety issue and will be reported to National Road Safety Commission

My backup camera is showing a no camera symbol. At first the camera was showing an image upside down. Then the image was blurry and flashing. Now it isn't showing anything. I have looked it up and my year of my vehicle falls within the same issue other were recalled for but my VIN does not show up in the list.

The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera screen was blank. No warning light was illuminated. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic test. The vehicle was not repaired. The contact was relating the failure NHTSA Campaign Number: 25V552000 (BACK OVER APREVENTION); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 100,000.

My rearview camera display will show and image at times. When putting car in reverse ans or drive the screen sometimes is blank.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted to reverse(R), the back over prevention camera displayed the image upside down. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000.

My windows won’t open up or close also my passenger door is the only one that can open and close the rest of the doors. My cruise control isn’t working, the back up camera isn’t working at all

The cover for the seat belt and airbag on the front passenger seat have become disconnected without any incident causing such. Possibly not allowing the seat belt or airbag to function properly. Also the airbag sensor & seatbelt sensor for this seat stopped working at the same time the cover became un attached to the frame. It makes the seatbelt very hard to use and not sure it would function properly in a wreck not so I think the airbag would be able to deploy properly as the sensor is also not working. I was told this was not covered under my warranty.

My back up camera was working one minute and than the next to completely stopped working!

P0335 replace still cut off engine

Bought this vehicle Aug 2020 and backup camera worked fine. Shortly after purchase the backup camera started flickering and would either be upside down or black. During my April 2021 oil change I had the dealership look into it and they said it would be costly and labor intensive to check the wiring so I didn't have anything done. To this day it is 99% of the time upside down. Every once in awhile it will revert back to normal but that's maybe twice a year.

Bought this 2019 dodge journey in Aug 2020. Immediately noticed the headlight condensation. Brought it to the dealership to investigate and they told me it would require a whole new headlight part that would be chargeable and not covered under any warranty.

A few years ago the passenger seatbelt beeper stopped working. Unsure if air bags will deploy in a crash or not since the seat isn't detecting a person. Mentioned to dealership and told it would be a costly repair to check all the wiring.

The back up camera on my 2019 Dodge Journey is currently displaying either a blue, black or upside down picture. This is the same problem that is described in your recall notice for Dodge Journeys made between May of 2019 and February of 2020. My car was built in March of 2019. Is the NHTSA reviewing production of cars made prior to May of 2019?

Headlight condensation because of improper seal causing damage and blown headlamp

Rear wiper works only in reverse, fuse was replaced and the problem still continues.

My vehicle, despite never displaying any warning lights or previous issues, unfortunately experienced a sudden failure while I was driving my children home. The car abruptly stopped functioning in the middle of the road, which nearly resulted in a collision with other vehicles, leaving us stranded as other cars passed by. I have since contacted Dodge and discovered online reports of transmission problems with the 2019 model, although, for reasons unknown, my specific model year is not listed. This was very dangerous and I am stuck with the repairs on a car I have not had long.

Vehicle: 2019 Dodge Journey Issue: Rearview Camera Failure / Malfunction I am reporting an ongoing issue with the factory-installed backup camera in my 2019 Dodge Journey. The camera has been malfunctioning for several years. The camera intermittently displayed a blank screen, glitching image, or the image would appear upside down when shifting into reverse. Over time, the issue worsened, and the camera now fails to display any image at all. This poses a significant safety concern, especially since reverse cameras are a federally required safety feature on vehicles manufactured after 2018. Despite attempted inspections, no clear fix was provided, and I believe this may indicate a manufacturing defect. I am requesting that Chrysler/Stellantis acknowledge this issue and investigate whether other owners have experienced similar problems. A technical service bulletin, warranty extension, or recall may be appropriate, depending on findings. Please advise if any repair support, diagnostic guidance, or goodwill assistance is available to address this safety-critical system failure.

The rear backup camera will fail often and stay off without any warning I was just pulling into my garage and it stopped halfway. This type of equipment failure seems to be a big issue because if I am around my kids at school or really anywhere where I use my backup camera which that's how I mainly Park then I could hit somebody and I wouldn't know because the camera stops working in the middle of me backing up. The fuse boxes have been checked and there is no issues with them so I'm not sure how to fix the backup camera issue when it will kind of work but then it's like it has a short or something but I feel like it's a bigger public safety issue when I know other people with the same vehicle has this issue too.

Transmission failure at 43,226 miles, costing me $7,471.96. Replacement required. These are known to be a faulty transmission having recalls at this time up through 2016. Mine is not yet included but should be as they are the same unit. A failure like this is uncalled for.

The engine coil packs and spark plus were faulty. After we paid the dealership 700 to fix WHICH WAS NEVER FIXED then we fixed on our own paid a family friend to look at and fixed and then to another dealer to fix NEVER WERE fixed which cause faulty engine and engine collapsed. When told the dealer ship the problem they told us they couldn’t look at it until 2 weeks from that day and then we had to pay for it.

The contact owns a 2019 Dodge Journey. The contact stated that while driving at various speeds, the rear brake lights intermittently illuminated independently. The brake warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the brake module, Part number: 68397222AA; needed to be replaced. The vehicle was not repaired due to the parts being discontinued in October 2024. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 53,047.

Since we purchased our journey in 2019 the backup camera will either stop working, show upside down images or completely stop functioning, took to dealer and was told software update would resolve it, they did something but nothing fixed it

The liftgate wiring harness is malfunctioning, causing my wiper blade in the rear to be working when it’s not turned off and turns off when you try to work it and my reverse lights are not working. Everything that I have looked up points to the liftgate rear wiring harness has been damaged somehow

Windshield is coated with a plastic to prevent rock chips. The wipers have grooved the plastic. If the sun is shining and we were to try to clean the windshield it would be very hard to see the road. Seems like a manufacturing defect.

The contact owned a 2019 Dodge Journey. The contact stated that while the vehicle was completely stopped, another vehicle driving at 55 MPH rear-ended his vehicle. There were no air bags deployed upon impact. The contact mentioned that the owner's manual had verbiage that contradicted that air bags do not deploy when involved in rear-end collisions. The contact stated that the trailer hitch absorbed the majority of the impact from the crash. The contact suffered whiplash, but medical attention was not received. The fire department and police arrived on the scene. Police and fire department reports were filed. The vehicle was able to be driven away from the crash site. The contact stated that the following week, while driving, all of the air bags deployed without any impact. The contact suffered a concussion, and his dog, who was sitting in the rear center seat, died as a result of his injuries. The fire department and police arrived on the scene. The Police and fire department filed reports for the second time. Medical attention was not received. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was made aware of the failure, and their insurance adjuster informed the contact that the air bags performed as designed to not deploy in a rear-end collision. The failure mileage was approximately 80,000. The VIN was unavailable. 

The backup camera fails to work daily. It started out once in a while. Then it became more and more frequent. Every once in a while it will come on, but only for a few seconds. The image may or may not be upside-down. This has been reported with other 2019 Dodge Journey vehicles.

Back up camera stopped working

Seat belt beeper stoped working. Seat belt gets stuck out. Now cut the seat belt holder thing. Does not protect. Does not lock does not hold back

Rear camera only turns on 30% of the time. The camera is in the rear view mirror and when it doesn’t work it puts a black screen in the rear view mirror putting many lives in danger.

My backup camera is a safety concern because it does not work. Also, my headlights are defective because moisture gets into them. These issues should be recalled.

The contact owns a 2019 Dodge Journey with an Evenflo Car Seat, Model Name: Nurturemax, Model Number: 3641198, Manufactured Date: 7/31/2023, rear-facing car seat installed. The contact stated that while attempting to remove the car seat from the base on the rear driver’s side of the vehicle, the release handles attached to the seat of the base, fractured preventing the ability to remove the seat. The car seat had not been repaired or replaced. The manufacturer had not been made aware of the failure. The vehicle mileage at the failure was 92,122.

I had purchased the vehicle in early April of 2024 from Drive Time in Langhorne PA. I've had mechanical / engine issues since then. On [XXX], my daughter called me and informed me that the vehicle shut down while she was driving with my infant grand daughter, on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My driver side head rest deployed without an accident

Since we purchased the vehicle in 2019 the backup camera would spoetacticly stop working (black screen with a camera and line through it) or have the camera image upside down.. When we took it into our local dealer, they said it was a software issue updated and said it was fixed.... But we've still have the issue and now they say the camera is faulty and want us to pay out of pocket for a replacement as well as the work and all else... This is a major safety issue and been plaguing Dodge vehicles.

The contact owns a 2019 Dodge Journey. The contact stated that while operating the vehicle, the ABS and check engine warning lights remained illuminated. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced; however, the parts needed were no longer available from the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the ABS module was no longer available and no assistance was provided. The failure mileage was 47,000.

Same as previous year's. Power steering assist stopped working. Rubber particles in power steering fluid like hose ruptured.

Left headlamp seal is bad. Condensation on inside has diminished brightness. The right lamp also leaked but was replaced under warranty. My warranty has expired but, as a safety issue, I believe the faulty lamp should be replaced at no charge. I'd be happy to have the bad headlamp inspected by a dealer or whoever.

I will be driving the vehicle and it will go completely dark, no electrical function, shuts right off in the middle of traffic. After a period of time, everything will power back up. This happens randomly and is very dangerous. I took the car to the dealer and initially, they said it was the battery. I replaced the battery and just as I got in the car at the dealer, the car went dark again. This time they were able to see that it is still happening and so far they have not been able to find the cause. I've read online about at least 3 other people having the same issue with no solution found to date. Currently the vehicle is at Courtesy Chrysler in Tampa, FL.

The back up camera has stopped working, sometimes it is a black screen, other times it's just a series of colors with no image. This makes it hard to back up safely.

The driver side window randomly stops working. The motor and the switches have been tested and are functioning correctly. There is no known cause at this time.

Wind (40+ MPH) caught the door while I was opening it. The spring that holds it open and stops it in a certain position broke. The tack welds on the spring snapped and threw the spring into the car. The dealer service department is closed today, and the insurance is going to be contacted on Monday.

The contact owns a 2019 Dodge Journey. The contact stated that while driving at an undisclosed speed, the brake sensor and the check engine warning lights illuminated. The contact stated that when she depressed the accelerator pedal, the vehicle seemed to be losing motive power. The contact stated that the speed odometer was inoperable and several unknown warning lights were illuminated. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact was informed that the brake sensor was replaced; however, the failure reoccurred. The vehicle was taken back to the dealer two days later and the failure could not be duplicated. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,600.

On 7/17/2-23 I was rear ended at 55mph And my Airbags didn't deploy. On 7/18/2023 I reported it to Dodge I was given a case # told someone would call me in 48 hrs and they told me it was fine to drive, no one ever called. 7/24/2023 My 14th Wedding anniversary got ruined because my Airbags deployed while driving. on 7/25/2023 I reported it to Dodge was told someone would call me in 48 hrs no one did and still hasn't. i have call a numerous times each time nothing, not once have they even asked if I was all right in both incidences.

My 2019 dodge journey back up camera has not worked since i had the car it shows me a yellow earror sticker n is a blind spot from the flashing of the camera not working this is dangouas and could cause major crash i have tryed to get dealer to fix it now i am not under warrenty and can not fix it now this is not safe at all also my fron breaks was fully replaced brand new everything n still leaking something to wear it hard to press on break this back up camera needs to be recalled n fixed this is not right n very unsafe

The contact owns a 2019 Dodge Journey. The contact stated that while it was raining, water was entering the cabin of the vehicle. Additionally, the contact stated that due to the water entering the vehicle, the inside cabin of the vehicle was moldy. The vehicle was taken to the dealer, who informed the contact that water was coming in from a gap. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rearview camera displayed an upside-down image. The vehicle was taken to the dealer, where it was determined that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Front cylinder head number two is misfiring. It is a known problem with this engine and older models have an extended warranty. My 2019 is not covered. It’s an expensive repair and seems like a problem.

Back up camera is upside down, blurry or does not work, when in reverse

Passenger head rest popped open with great force barely missing my head as I was getting into my seat. Now i fear it is a matter of time till the driver head rest pops open. May cause great damage to other drivers if it happens while driving.

With less than 29000 miles the backup camera has failed. While trying to back up and use rear view mirror it’s almost impossible to see what’s behind the vehicle. Dodge says this vehicle is out of warranty because of over 36 months. What’s it take 10-12 kids to be backed over in-order to issue recalls. There’s numerous others complaining about this. Please in the interest of SAFETY please consider recall on this. I thank you in advance for safety. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Same issue is occurring in my vehicle as a recall that has occurred with years up to 2016. Upon startup in cold weather the power steering fluid leaks from the vehicle.

As I was driving, I began to park. I put my foot on the brake and proceeded to put car in reverse. The back up camera began to flash. Once it stopped flashing, the image on the screen was upside down. It’s is available for inspection. This is a safety hazard. The purpose of the camera is so that people can see what’s behind them. If the Camry isn’t functioning properly it’s can cause accidents. No warning. The camera just randomly did this. And since then the camera has been upside down. I have never had this issue before. I cut the car off for days at a time and the issue will not go away. I googled the issue and a lot of people with Dodge automobiles have had similar issues.

Vehicle is shifted into reverse but car will not move. Vehicle is only 4 years old with roughly 73,000 miles on it. After speaking with a mechanic, it has been found that there are issues with the transmission. Transmission will need to be replaced or rebuilt.

The back up camera started to go in and out suddenly. Then all of sudden I started to get an upside down imade with red and green stripes and with stripe at the top. I saw the journey up to 2018 has a recall for this issue but mine is a 2019 and this just randomly started on 12/08/2022.

Rear ended and side swiped by truck going over 75 mph. Collision disabled engine and vehicle. Air bags did not deploy.

Seat wont close in back seat second row wont close at all it broken itself

All seat have side power move for open and close in second row and front row press down n up area plastic area holder it broke all of 4 of them seat broken for no reason

Ever time I drive my airbag light will come on and stay on for 5-10 mins then go off for 5-10 mins then come back on. Something is seriously going on with my cars air bags

While driving I came to a stop sign on a hill and the vehicle shut off on its own and started rolling backwards down the hill. I tried to brake but it wouldn't let me so I was forced to throw it into park so it would stop. This is the second time this has happened where the car shut off on its own while in drive.

CAR "CLUNKS" WHEN GOING FROM REVERSE TO DRIVE, SPORADICALLY. ALSO THE TRANSMISSION "SLIPS" OCCASIONALLY. I HAVE BROUGHT IT TO THE DEALERSHIP, CHANGED ALL ENGINE MOUNTS, NOVEMBER 2020. BROUGHT IT BACK A WEEK LATER WHEN I COULD GET AN APPOINTMENT, STILL DOING IT. THEY CLAIM I AM NOT "STOPPING FULLY" BEFORE GOING FROM REVERSE TO DRIVE, AND SAY THEY HAVE DONE ALL THEY COULD. SPOKE TO FRIEND WHO ALSO OWNS A DODGE JOURNEY. SHE HAS THE SAME PROBLEM. I FEEL THIS IS A SAFETY ISSUE SINCE IT IS OBVIOUSLY DAMAGING THE TRANSMISSION EACH TIME THIS HAPPENS, AND THAT IT IS NOT SLIPPING WHEN ACCELERATING AND CHANGING GEARS (AUTO TRANSMISSION).

TRANSMISSION SPORADICALLY CLUNKS FROM REVERSE TO DRIVE. DEALER REPLACED ALL MOTOR MOUNTS. STILL DOES IT.

TRANSMISSION BANG WHEN TAKING OF FROM A STOP

I WAS TRAVELING ON A VERY BUSY HIGHWAY GOING 50 MILES AN HOUR. I NOTICED A LOT OF CONGESTION AHEAD SO I HAD TO LEAN OVER BECAUSE THE CAR HAS BAD BLIND SITES DUE TO HEADRESTS ON ALL SEATS. WHEN I TURNED BACK THERE WERE MANY CARS STOPPED DEAD IN FRONT OF ME. I SLAMMED ON THE BRAKES BUT DIDN'T EVEN SLOW DOWN. I REAR ENDED THE CAR IN FRONT OF ME. MY AIR BAG DID NOT DEPLOY NOR DID MY SEAT BELT EVEN TIGHTEN. MY ENTIRE BODY ESPECIALLY ON THE RIGHT SIDE SLAMMED THE STEERING WHEEL. MY KNEE SLAMMED THE COLUMN OR SOMETHING UNDERNEATH THE STEERING COLUMN. I HAVE A PERMANENT MARK. I HAD A SMALL PUNCTURED LUNG ON THE RIGHT SIDE AND MY RIGHT SHOULDER AND ARM WERE INJURED WHICH HAS NOW TURNED INTO RSD. EXTREMELY PAINFUL . I HAD CHRYSLER TEST IT BUT WILL ONLY SEND ME AN EMAIL SAYING NO PROBLEMS. NO REPORT. JUST AN EMAIL SAYING EXACTLY THAT.*DT*DT*JB*JB

THE TRANSMISSION IS STALLING AT 25739 MILES. I BOUGHT IT IN APRIL OF 2020, 6 MONTHS AGO. WHEN ACCELERATED THE ENGINE STRUGGLES TO GET OVER 65 MILES AND REVS INCREDIBLY. THEN THE TACHOMETER SHOOTS UP AND DOWN GIVING ME UNSTABLE SPEEDS. THIS HAPPENED ON THE EXPRESSWAY CONTINUOUSLY. IT IS STILL UNDER WARRANTY AND I AM TAKING IT TO THE DODGE DEALERSHIP TOMORROW. THERE IS ALSO A SHAKE I FEEL AND VIBRATION.

I RECENTLY TOOK A TRIP TO PIGEON FORGE TENNESEE FROM CHARL3STON WEST VIRGINIA. THE SPEED MOST OF THE DRIVE WAS 65MPH. MY VEHICLE ONLY HAS 43,000 MILES ON IT. I BOUGHT IT USED BUT THAT DOESN'T MEAN THAT THE BRAKES SHOULD ALREADY BE WEARING DOWN. BRAKING DOWN HILL AT 65MPH THE BRAKES SEEMED TO ALMOST BE PULSATING BUT FELT LIKE THE ROTOR MAY HAVE BEEN WARPED AND THE SOUND WAS HORRIBLE! I FELT THE VIBRATIONS EVERY TIME I WOULD BRAKE. I DON'T KNOW WHAT TO DO ABOUT IT AS I JUST SPENT A LOT OF MONEY ON THE CAR ITSELF! CITY DRIVING IS NOT AS BAD BUT IT IS STILL CONCERNING THAT INTERSTATE SPEEDS MAY BE AN ISSUE.

I HAD AN ACCIDENT THIS PASSED JULY 4, 2020 WHERE I HAD NO BRAKES. THAT EXPERIENCE WILL NEVER BE FORGOTTEN (PSTD). I TRAVELED THAT DAY 110 MILE ON THE FREEWAY AND REACHED MY DESTINATION STOPPED TO CHECK ADDRESS, THEN TURNED SLOWLY INTO A DRIVEWAY. MY FRIENDS PULLED THEIR CAR UP SO I CAN PARK BEHIND. I PULLED IN PRESSED ON BRAKES AND REALIZED THERE WERE NO BRAKES WHEN MY FOOT WENT ALL THE WAY TO THE FLOOR AND CAR STARTED ACCELERATING. MY FRIENDS DRIVE IS ON A DECLINE. VERY HILLING AREA IN HARRISON MI. I STARTING PRAYING ASKING GOD TO NOT HIT THEIR CAR, THEN NOT HIT THEIR HOUSES AND I SAW BUSHES THINKING THEY WOULD STOP ME. BUT TO NO AVAIL THE CAR DROVE THROUGH THEM JUST MISSING A TELEPHONE POLE. MY CAR HEADED BACK TO THE STREET GOING TOWARDS THE HOUSE ACROSS THE STREET. I AM STILL PUMPING THE BRAKES. SO I TURNED TO MY LEFT AND WENT THRU A WOODED FENCE HIT A STONE STUMP AND WENT SAILING (ACCORDING TO THE NEIGHBOR OF THE HOUSE) FOUR FEET INTO THE AIR AND CAME CRASHING DOWN ON A TREE. IN MY MIND I WAS THINKING THIS TREE WILL STOP MY CAR PRAYING NOT ENDING MY LIFE. THE CAR HIT THE TREE AND LANDED ON THE GROUND PROCEEDING TO THE STREET AGAIN. I AM NOW DRIVING DOWN DODGE HWY WITH ONCOMING TRAFFIC ON THE WRONG SIDE OF HIGHWAY. I PUT THE CAR IN PARK BUT THE CAR STILL DID NOT STOP. A STREET WAS COMING UP ON THE LEFT SIDE AND I TURNED TO GET OUT OF TRAFFIC AND THIS STREET WAS GOING UPHILL AND THE CAR STOPPED. THE CAR HAS BEEN WITH DEALERSHIP SINCE JULY 6,2020 AND 5 WEEKS LATER ON AUGUST 17, I RECEIVED A LETTER FROM FCA STATING "WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY."

WHEN PUSHING THE START BUTTON THE VEHICLE CONTINUES TO TURN OVER BUT TAKES AWHILE BEFORE IT CRANKS AND IT USUALLY HAPPENS WHEN IT'S A COLD CRANK AND IT'S BEEN SITTING FOR AWHILE I'M PRETTY SURE IT'S THE FUEL PUMP.ALSO WHENEVER YOUR GETTING IN AND BACKING OUT THE BRAKES SQUEAK PRETTY BAD AND THIS VEHICLE HAS LESS THE 25K MILES ON IT. *TR

BURNING SMELL OF FLUID, PLASTIC OR METAL WHEN DRIVING THE CAR. *TR

UCONNECT DONT WORK HALF THE TIME, UCONNECT SAYS ITS A DEALER PROBLEM DEALER SAYS ITS A UCONNECT PROBLEM, READY TO GET IT ALL BACK

YOU CAN BE DRIVING AND WHAT SHOWS UP IN THE DASHBOARD IS THAT YOUR KEY IS NOT IN THE VEHICLE WHEN THE KEY IS IN THE VEHICLE THEN THE WARNING SIGNALS START THE BLAIR THE VEHICLEWERE STATIONARY AT THE TIME I HAD TO CUT THE VEHICLE OFF THEN IT WOULDN'T START BACK UNTIL SOME TIME HAS PASSED THEN THE VEHICLE STARTED AGAIN

TL* THE CONTACT OWNS A 2019 DODGE JOURNEY. WHILE BACKING OUT OF A PARKING SPOT, THE VEHICLE'S BACK UP CAMERA FAILED TO ALERT THE CONTACT OF ANOTHER VEHICLE IN THE REAR. AS A RESULT, THE CONTACT STRUCK THE PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

THE VEHICLE'S CHECK ENGINE, THE ESC, AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT, WOULD ALL COME ON AND THE VEHICLE WOULD BOG DOWN AND NOT BE ABLE TO GO ABOVE 40 MPH. THIS HAS HAPPENED 5 TIMES NOW, IT IS BACK AT DEMPSEY DODGE DEALERSHIP FOR THE 4TH TIME. NO ANSWERS HAVE BEEN FOUND AND CHRYSLER IS NOT REPLACING THE VEHICLE. EVERY TIME IT HAPPENED WHILE DRIVING. THE VEHICLE HAS BEEN BACK AT THE DEALERSHIP MORE THAN I HAVE DRIVEN IT SINCE PURCHASING IT ON JUNE 29TH.