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VIN REPORT

2T3Y1RFV7KC0071462019 TOYOTA RAV4Limited

Risk Score
39
MODERATE RISK
out of 100
7 Found
7 campaigns
865
Reported to NHTSA
Not Tested
See iihs.org/ratings
7 yrs
Made in CANADA
F
Score: 44/100
Verdict & Risk Assessment
📄

Executive Summary

2019 TOYOTA RAV4 was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 7 open recalls on record — these are safety-critical and should be addressed immediately. 865 owner complaints include 21 reported injuries, indicating real-world safety incidents beyond normal wear.

  • 7 open recalls including safety-critical systems (Steering system recall; Fuel system recall)
  • 21 injuries reported across 865 owner complaints
  • 25 complaints involved a crash — unusually high incident rate
  • Engine/Powertrain is flagged in both recalls and owner complaints — double-confirmed failure pattern
  • Component failure cascade detected — a known defect pattern that typically leads to more severe downstream damage
39/100
Moderate Risk
3 moderate risk signals detected. Negotiate accordingly and verify service history.
LOWMODERATEHIGHCRITICAL
Contributing Risk Factors — 3 detected
Critical deferred maintenance — safety-critical components overdue
+20
7 model-wide recalls on record
+12
Elevated fire risk signals detected
+7
Critical Alerts

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle
Make
TOYOTA
Model
RAV4
Year
2019
Trim / Series
Limited
Body Style
Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle Type
MULTIPURPOSE PASSENGER VEHICLE (MPV)
Drive Type
4x2
Fuel Type
Gasoline
Engine
4-cyl 2.5L 203 hp
Transmission
Automatic
Doors
5
Manufacturer
TOYOTA MOTOR MANUFACTURING CANADA
Assembly
CAMBRIDGE, ONTARIO, CANADA
GVWR
Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)
Base MSRP
$33,650
AQuality88/100
Excellent📍 CAMBRIDGE, ONTARIO

Builds Toyota Corolla, RAX4, and Lexus RX. Long-standing quality reputation.

Awards & Recognition
  • JD Power Platinum Plant Award (Canada)
Safety
F
Score: 44/100
Crash Test Rating20/40
Recall Safety11/30
Complaint History13/30
63/100High
  • Steering system recall
  • Fuel system recall
  • Engine recall
79/100
Comprehensive
14 of 20 safety features detected
Elevated
  • 2 complaint(s) involved a fire
Moderate
  • 21 injuries reported in complaints
  • Safety system appears in both official recalls and owner complaints

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.

Engine/Powertrain
1 recall249 complaints
Steering
1 recall21 complaints
Fuel System
1 recall14 complaints
Suspension/Wheels
1 recall14 complaints
Forward Collision WarningStandard
Automatic Emergency BrakingStandard
Pedestrian AEBStandard
Rear AEB?Unknown
Lane Departure WarningStandard
Lane Keep AssistStandard
Lane Centering Assist?Unknown
Blind Spot MonitoringStandard
Rear Cross Traffic Alert?Unknown
Adaptive Cruise ControlStandard
Adaptive Headlights?Unknown
Auto High BeamStandard
Parking Assist?Unknown
Backup CameraStandard
Electronic Stability ControlStandard
Tire Pressure Monitoring?Direct
Event Data Recorder?Unknown
Crash NotificationStandard
Dynamic Brake SupportStandard
Keyless IgnitionStandard
Recalls
66/100
Critical Deferred Risk
Critical deferred failure risk — 2 safety-critical or high-cost components are past their service interval. Without immediate attention, repair costs will compound significantly.
No odometer data on record. Mileage is estimated at ~84,000 mi based on average annual driving. Items marked EST. OVERDUE may already be due — verify service history with the seller. Items marked OVERDUE are confirmed past-due based on vehicle age alone.
MONITORCriticalTiming Chain Tensioner
Service interval: 120,000 mi · Est. ~84,000 mi (no odometer on record)
Schedule Timing Chain Tensioner service before 120,000 mi
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
DUE SOONCriticalWater Pump
Service interval: 100,000 mi · Est. ~84,000 mi (no odometer on record)
Schedule Water Pump service before 100,000 mi
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
EST. OVERDUEHighTransmission Fluid / Service
Service interval: 5 yr · Vehicle age: 7 yr · Past due by age
Service Transmission Fluid / Service immediately — already past the 60,000 mi / 5 yr interval
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
EST. OVERDUEHighCoolant Flush
Service interval: 5 yr · Vehicle age: 7 yr · Past due by age
Service Coolant Flush immediately — already past the 100,000 mi / 5 yr interval
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
DUE SOONModerateSpark Plugs (iridium/platinum)
Service interval: 100,000 mi · Est. ~84,000 mi (no odometer on record)
Schedule Spark Plugs (iridium/platinum) service before 100,000 mi
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
MONITORModerateFuel Injectors
Service interval: 120,000 mi · Est. ~84,000 mi (no odometer on record)
Schedule Fuel Injectors service before 120,000 mi
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.
CASCADECriticalFailure Cascade
Cascade already triggered — downstream damage likely in progress
Have a specialist inspect all systems connected to the failed component before purchase
One failed component has created stress on connected systems. Repair costs compound quickly — a $500 fix can become $3,000+ if cascade damage is ignored.
77 RECALLS

NHTSA VIN-specific recall lookup returned no data for this VIN. The 7 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

Average repair completion across 7 recalls is ~68%. Always ask the seller for dealer service records confirming each repair.

68%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

TOYOTA Recall Completion Rate — Industry Context
95%Excellent

TOYOTA has an excellent recall completion rate (95%) — owners typically receive a remedy within 14 months.

Avg time to remedy open recall: ~14 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
14mo
#20V682000
Apr 2020

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

SummaryToyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Read full details...
ConsequenceIf the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Est. Repair Completion~74%

~26% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#20V064000
Jun 2020

ENGINE AND ENGINE COOLING

SummaryToyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Read full details...
ConsequenceA coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Est. Repair Completion~71%

~29% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#20V373000
Invalid Date

STEERING:ELECTRIC POWER ASSIST SYSTEM

SummaryToyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Read full details...
ConsequenceA loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Est. Repair Completion~73%

~27% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#20V286000
Invalid Date

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

SummaryToyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Read full details...
ConsequenceIf a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#19V503000
Invalid Date

EQUIPMENT:OTHER:LABELS

SummarySoutheast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Read full details...
ConsequenceAn incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Est. Repair Completion~61%

~39% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#19V576000
Jun 2019

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

SummaryToyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 RAV4 and RAV4 Hybrid vehicles. Due to a damaged electrical connector, the back-up camera may not activate when the vehicle is in reverse. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Read full details...
ConsequenceIf the backup camera system does not activate and the driver does not check his/her surroundings while reversing, there is an increased risk of a crash.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#19V244000
Invalid Date

EQUIPMENT:OTHER:LABELS

SummaryGulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Read full details...
ConsequenceIf the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Est. Repair Completion~61%

~39% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

LONG-STANDING OPEN
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
7yr open
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
6.2yr open
ENGINE AND ENGINE COOLING
6yr open

⚠ One or more recalls have been open for over 5 years — may never have been repaired on this vehicle.

04/11/2020
7 total campaigns
Fuel SystemEngine/PowertrainSteeringSuspension/Wheels
0
Part Replacements
6
Software/OTA Updates
0
Buyback/Refund
0
High-Effort Repairs
3 recalls are over 2 years old — statistically less likely to have been completed. Verify repair status with any dealer using your VIN.
RECALL DIDN'T FIX IT

100% of complaints about "BACK OVER PREVENTION: SENSING SYSTEM: CAMERA" were filed AFTER recall campaign 19V576000 (2019-06-08) — the recall remedy may not have fully resolved the issue.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
100% post-recall
Recall: 2019-06-081 before · 356 after#19V576000
ENGINE AND ENGINE COOLING
93% post-recall
Recall: 2020-06-0215 before · 196 after#20V064000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
52% post-recall
Recall: 2020-04-11169 before · 186 after#20V682000

Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.

3mo
Lag from first complaint to recall
First complaint: 2019-03-15 · Recall issued: 2019-06-08

Recall was issued within 3 months of first complaints — relatively prompt response.

Complaints
Other
8 crash4 inj331
Engine/Powertrain
2 crash249
Electrical
4 crash3 inj93
Body/Structure
1 crash1 inj69
Safety Systems
6 crash9 inj25
Brakes
3 crash2 inj22
Visibility
21
Steering
1 crash2 inj21
2019
139
2020
193
2021
89
2022
71
2023
114
2024
136
2025
92
2026
31
29% trend in recent years (improving reliability)
Stable -8%
199
Last 24 months
217
Prior 24 months
Engine stalling86
Electrical failure49
Fire/smoke19
Sudden acceleration4
Airbag failure3
Conditions Reported
Highway/high-speed (72)Rain/wet (55)Parking/low-speed (48)Startup (37)Cold weather (11)
865HIGH VOLUME
2
Fires
25
Crashes
21
Injuries
ODI #11741621UNKNOWN OR OTHER

I am having issues with my 2019 RAV 4 rear hatch. The struts/hinges issue is not allowing my rear hatch to open. I feel like one issue caused the other, but warranty will only cover the struts. There is a potential class action lawsuit right now over this issue. Toyota will not do anything about it.

ODI #11740856UNKNOWN OR OTHER

The infotainment system of my 2019 RAV4 hybrid will randomly turn off while driving. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11740007ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES1 INJURY

Was in a front driver side T-bone @ 35 miles and hour accident and no Airbags deployed

ODI #11738596ENGINE

The Coolant Bypass Valve on my vehicle failed, leading to a risk of sudden engine overheating and potential coolant leaks into the electrical harness. This is a documented defect (CSP 23TE03) that Toyota has failed to address for vehicles over 100,000 miles, creating a safety hazard for high-mileage owners. This is a major concern on a known issue and those that don't have funds to pay for this known failure. They need to do a recall for ALL!

ODI #11738293POWER TRAIN,UNKNOWN OR OTHER,ENGINE

The 8-speed automatic on my 2019 RAV4 (2.5L 4 Cyl) has been shifting super rough at lower speeds, to the point to where downshifts can send the revs into redline territory, but the car really doesn't move. No warning lights, passed state inspection, recently serviced. purchaced this car in Janurary with 50k miles on it and noticed it within a few weeks of driving. I am now at 57k and the issue is signifigantly worse than it was before. Will be taking it to Toyota soon. The safety issues arise when I do not know how the car is going to accelerate or respond to throttle input in traffic. I don't trust the car to handle any fast throttle input if I need to move out of the way quickly.

ODI #11737542STRUCTURE

The rear door (lift gate) hinges are failing and tearing away from the vehicle body, causing misalignment of the rear door, operational failure of the automated lift gate, and water leaking into the interior. This has occurred under normal use conditions. It appears that the hinge design is insufficient to handle the load and forces of normal operation of the door. The failure has been documented in pictures. The Toyota dealership where the vehicle was purchased stated that the vehicle is out of warranty and there is no recall for the hinges, therefore the owner is responsible for repair costs. Had the issue not been found and the hinges failed completely, it could have been extremely hazardous.

ODI #11736751POWER TRAIN

My 2019 Toyota RAV4 Adventure suffered a sudden catastrophic transmission failure while driving on the highway on April 28, 2026, resulting in loss of forward gears and a dangerous situation. On April 28, 2026, while traveling in [XXX] , my 2019 Toyota RAV4 Adventure (159,173 miles) experienced a sudden transmission failure with no prior warning symptoms. The vehicle began slipping, made a whining noise, would not properly upshift or hold speed (became stuck in 3rd gear), and eventually lost all forward propulsion, creating a safety hazard on the road. I had the vehicle towed to Zanesville Toyota in [XXX] . Their diagnosis (copy of repair order attached) revealed severe internal damage including: Torque converter clutch actuator stuck off Multiple pressure control solenoids stuck Transmission slipping and complete loss of all forward gears Fluid full but contaminated with metal debris and clutch material Whining noise The dealer quoted approximately $15,000 for a full transmission + torque converter replacement and denied goodwill assistance. This appears to be part of a known issue with the 8-speed automatic transmission (UB80) in 2019+ Toyota RAV4 models. I am concerned this is a safety defect that can cause sudden loss of power while driving, increasing the risk of a crash. I have attached the Zanesville Toyota repair order dated 04/30/2026 documenting the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11736345Carry Handle, Shell, Base,Insert, Padding

I am reporting a serious concern and safety issue regarding the SlimFit3 LX car seat. We purchased it for a [XXX] old [XXX] male. After adjusting the head rest to the proper height so that the harness straps were slightly below his shoulder, we placed him in the seat and his head was unnaturally pushed forward and down so that his chin was pushed into his chest. This was caused by the headrest sitting too far forward of the back padding so there was no way for him to keep his head in natural alignment with his back. The contributing factor is the minimal back padding and its inset into the car seat. There should be more padding to move the back forward or the headrest should be retracted into the seat more. We immediately returned the two car seats we purchased because of this and went with a different manufacturer. Not only is this an ergonomic/comfort issue, but it could introduce airway obstructing breathing issues if the child fell asleep. It is an extremely unnatural position. Also, I would be concerned about long term damage to a child's posture after repeated use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11736148ELECTRICAL SYSTEM,STRUCTURE

The rear hatch hinges are undersized causing them to fail and undue stress on the motor.

ODI #11735467ELECTRICAL SYSTEM

A coolant leak from the flow shut‑off valve caused the engine maintenance warning light to remain on for an extended period. This issue is covered under Toyota Customer Support Program 24TE04. The warning light is a safety concern because it indicates an active engine‑related malfunction and can mask other warnings. The defect was first diagnosed by a Toyota dealership at approximately 97,000 miles, well within the CSP coverage window. The dealership stated the vehicle “did not meet criteria” and refused to perform the repair, even though the symptoms matched those described in the CSP. The issue continued until a second Toyota dealership later confirmed the same defect and replaced the coolant bypass valve. Because the vehicle had since exceeded 100,000 miles, Toyota refused to cover the repair under the CSP, despite the defect being documented earlier within the coverage period. Multiple attempts to resolve the issue with Toyota corporate have resulted in no returned calls or meaningful response. The defect caused prolonged operation with an illuminated engine warning light, which presents a safety risk and indicates a failure to properly address a known issue covered under Toyota’s Customer Support Program

ODI #11734121ELECTRICAL SYSTEM,SERVICE BRAKESCRASH1 INJURY

Braking while pulling into a parking space. Instead of slowing down the car accelerated and went over the curb. Maintained pressure on the break but it did not slow the car. Instead the car kept accelerating down an embankment, across an empty street and towards a telephone pole. Turning the steering wheel to the left to avoid the telephone pole the car further descended into a ditch. The car had to be towed and is now deemed to be totaled. The brake- pads had been inspected during a routine maintenance check the day before this accident occurred and they were good. No other vehicle was involved. My personal injury was an abrasion and bruise where my seat belt did it's job. My muscles are sore. The side airbags did deploy after the car stopped. The floor mats were locked in place.

ODI #11733750ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Safety Defect: Data Communication Module (DCM) Failure Affecting Hands-Free Microphone and Safety Connect / SOS Emergency System Vehicle: 2019 Toyota RAV4 Hybrid LE The DCM (which controls both the CarPlay/Bluetooth hands-free microphone and the Safety Connect SOS emergency button) suddenly failed without any warning or accident. Symptoms: - No one can hear me during CarPlay or Bluetooth calls (microphone inoperative). - Safety Connect / SOS light became intermittent or inoperative (directly impacts emergency calling, crash notification, and roadside assistance). This is a known recurring issue documented in Toyota TSBs T-SB-0112-20 and T-SB-0089-21. Toyota of Hackensack diagnosed it and quoted $1,300 for DCM replacement/update while charging me $200 for diagnosis. They did not disclose during the multipoint inspection that this is a documented safety-related DCM fault. I performed the manufacturer-recommended 12V battery disconnect reset (standard TSB procedure), which fully restored the microphone and returned the SOS light to solid green. However, this is only a temporary fix for a known defect. This failure compromises hands-free calling while driving and the emergency SOS system — both critical safety features. I request NHTSA investigation and urge Toyota to issue a recall or service campaign for all affected 2019–2025 RAV4 Hybrids.

ODI #11730046STRUCTURE

Tailgate problem since Purchase. Tailgate won't close. Gets stuck open. Dangerous. Known issue. Fixed 3 times at Toyota dealer. Faulty hinge and other real parts problems. Dealer says there is a class action lawsuit about the problem. 1st occurred only during Winters starting 2022. Gas door broken 2023. Water leaking into passenger front door 2022. Also door actuator . Have had to replace front 2, now rear broken. Can report separately.

ODI #11729533STRUCTURE,UNKNOWN OR OTHER

While driving, the moonroof on my 2019 Toyota RAV4 XLE AWD suddenly exploded with a loud bang and the glass blew outward. There was no impact, debris, or external cause. The sound was similar to a gunshot. The remaining glass appeared to be pushed upward/outward, not inward. This created a safety hazard due to potential driver distraction and risk of injury from falling glass. This appears consistent with other reported incidents involving spontaneous sunroof shattering. No warning light. Moonroof was shut.Sunny day about 40 degrees outside. Traveling at 68 mph. Dog in crate in back

ODI #11727709POWER TRAIN

At 92,000 miles my transmission went out and Toyota told me I need a brand new one. It goes in for routine services. It’s available for inspection. For the last few years I addressed the issues of jerky shift motion and it was blown off every time. It is only 7 years old. It stalled out in a busy intersection and wouldn’t move forward or backwards. There were no warning lamps before it went out.

ODI #11727186ENGINE

The contact owns a 2019 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the message "Engine Maintenance Required - Visit the Dealer" was displayed on the screen. The vehicle was taken to a local dealer, where it was diagnosed, and determined that the coolant flow control valve needed to be replaced. The vehicle was repaired out-of-pocket. Upon further investigation, the contact related the failure to Customer Support Program: 24TE04. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 116,000.

ODI #11726863STRUCTURE

I have a 2019 Toyota Rav4 and my liftgate hinges are breaking . The welds are breaking and its causing my truck to no close all the way. Also is truck itself had misaligning itself to the driver side and its also breaking my tail light from the truck hitting it. This is a known problem with this model of car. Toyota has refuse to fix this problem. Leaving people to pay for this repair out of their pocket. The price i have quote for is $2,288.27 that's alot of money. This problem needs to be fix without us coming out of our pocket to fix something that Toyota has known about for some time now. I have been back and forward with my local deal ship snice 3/20/2026. Today i s 3/24/2026 and nothing has changed. I have called Toyota corporate to see if i can some help with is repair. All they keep saying is my car" doesn't meet the reequipments. There should be a recall cause this isnt one two RAV4s its hundreds maybe even tens of thousands.

ODI #11725378STRUCTURE

I have noticed visible rust forming on the roof, specifically the front drivers side adjacent to the inside edge of the roof rail that runs forward to aft on the vehicle. The same stated rust spot is near where the roof meets the windshield. It is available for inspection upon request. My 2019 Toyota Rav4 along with several other 5th generation Rav4 owners online are experiencing rust in the same exact spot. This rust may be a result of the Toyota Customer Service Program (CSP) #22TE05 and T-SB-0016-23 that came of a result of the Fishkind v. Toyota Motor Sales, USA et al. No. Case 2:23-cv-02279 Class Action Lawsuit. This rust may have been formed by the leaking roof rail gaskets that have a slow enough leak rate to penetrate the roof rail clip holes and create moisture and rust over an extended period of time but not high enough of a leak rate to cause excess leakage into the vehicle that would immediately alarm the driver to have the vehicle taken into the dealership for immediate repair before the corrosion and rust can have a chance to spread. After several conversations with Toyota Corporate and my Toyota dealership they have denied me CSP inspection and any coverage or good will assistance through the CSP# 22TE05 & T-SB-0016-23 despite evidence of water residue buildup on the headliner visible through a UV blacklight. Even if the rust is not caused from the roof rail gasket leakage, there are still multiple other instances online of other 5th gen rav4 owners experiencing roof rust in the same exact spot adjacent to the drivers side roof rail near the windshield, which points to a manufacturing defect. My safety will be put at risk when the corrosion worsens and leaks through into the electrical components of the vehicle. My dealership witnessed the rust but denied performing an inspection of the roof rail clips since there is currently visible rust, likely due to the roof rail clips leakage. No manufacturer inspection. No noticeable warning symptoms.

ODI #11724421STRUCTURE,SEATS,UNKNOWN OR OTHER

A recall was issued for a roof leak defect that allowed water intrusion into my vehicle. The recall repair was performed at Autonation Toyota of Weston dealership, where the roof was replaced due to water staining. However, water intrusion which led to black mold growth into the interior carpeting and floor board remained after the repair. The dealership stated that the remaining water intrusion affecting the carpeting was caused by another source. Documentation showing that the recall repair procedure was completed according to the manufacturer’s requirements was requested but has not been provided. The defect involving water entering the vehicle interior remains unresolved. I was last told by the General Manager that my requests and concerns were forwarded to legal, but I have not heard back from October of 2025.

ODI #11722706STRUCTURE

The rear liftgate began malfunctioning and would intermittently fail to open or close properly. The issue had previously been reported to a Toyota dealership, but the problem could not be reproduced at the time. I noticed recently that the liftgate was not fully closing on the passenger side. While inspecting the liftgate more closely, I discovered that the passenger side liftgate hinge is cracked and the metal at the hinge base is separating. The crack appears to run through the hinge bracket where it attaches to the body. The driver side hinge also shows signs of stress. Because the hinge is cracked and separating, there is concern that the liftgate could eventually detach or fall unexpectedly. The liftgate is heavy, and a hinge failure could allow it to drop suddenly, posing a risk of injury to someone standing near or underneath it. If both hinges fail at the same time, the liftgate could become detached from the vehicle while driving resulting in an accident and potential injury to myself, my family, and others that are hit by or hit the liftgate. The dealership suggested the damage may have occurred from forcing the liftgate closed when the liftgate struts failed to function. However, the cracking appears consistent with progressive metal fatigue rather than a single impact event. This appears to be a structural hinge failure that could affect the safe operation of the liftgate. The dealership has documented my concerns on numerous occasions and today they visually saw the hinges in their current shape.

ODI #11719185ELECTRICAL SYSTEM

The contact owns a 2019 Toyota Rav4. The contact stated that while seated in the vehicle, while the vehicle was parked, there was an abnormally strong plastic burning odor inside the vehicle. The contact stated that a top light was plugged in the trunk, but the light was turned off. After opening the trunk, the contact became aware that the wiring in the trunk had overheated and burned the laundry that was inside the vehicle and the rear passenger's side seat. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 129,000.

ODI #11717558VISIBILITY/WIPER

On February 2, 2026, while driving approximately 65 mph on the freeway in Wisconsin, the panoramic sunroof glass on my 2019 Toyota RAV4 XLE Premium (VIN: [XXX] ) spontaneously exploded. The ambient temperature was approximately 20°F. Crucially, the glass buckled outward, indicating the failure was caused by internal pressure or a structural defect, rather than an external impact (such as a rock). There were no other vehicles immediately ahead of me that could have kicked up debris. Safety Risk: The explosion created a loud, gunshot-like noise that caused severe driver distraction at highway speeds. While no crash occurred and no injuries were sustained this time, the sudden structural failure posed a significant risk of loss of vehicle control. Status: No warning lights or messages appeared prior to the failure. The vehicle had no prior damage to the roof area. Photos of outward buckling available upon request INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11717300STRUCTURE

The hinge has broken from the body, causing the liftgate to fail to close the back trunk area of the vehicle. The defective hinge has caused misalignment of the door and an unsecure compartment which is a violation of NC State Law according to NC GS 20-116. This puts the passenger's and driver of the vehicle and other surrounding vehicles at risk by failing to stay aligned or seal properly. I fear that glass may crack due to the currently misalignment. I have sought out further information from a Vehicle Repair Center, who confirmed there is a current Lawsuit on the Case No.: 5:24-cv-00912ZACH HUGHES, individually and on behalf of all others similarly situated, Plaintiffs, v. TOYOTA MOTOR SALES, U.S.A., INC., TOYOTA MOTOR CORPORATION, and TOYOTA MOTOR.

ODI #11715595ENGINE

I was driving down a road and my engine just stopped working lights came on saying there were several issues including the engine. I researched online and found there were recalls due to this same problem for the same make, model and year as my Vehicle, but there is no recall on my vehicle. The dealer confirmed the engine was seized up or whatever wording they used. No one has inspected it other than Rodland Toyota. There were no warning lights or messages or symptoms before the issue.

ODI #11715053STRUCTURE

The rear trunk door would occasionally fail to open or shut for the last several years. It was inconsistent with this behavior and I was never able to get it to fail when at the dealership servicing department. This weekend when at the store, it failed shutting and I had to force it to shut. While driving home it rattled itself open. I had to pull over to inspect it and could not get it to close. When I looked closer, the hinge of the door had been ripped from the body on the passenger side of the vehicle. I have never been in an accident nor have I ever had any impact on this door.

ODI #11714421BACK OVER PREVENTION

Infotainment Center turns on and off, and will not work. Because the screen turns on and off, the camera for back up intermittently works. May 2025 i took it to Karl Malone Toyota in Sandy Utah. They said to buy a 3rd party, after investigation I confirmed that no display has the options to reset maintenance, change clock on the dashboard, and communicate with the car. Yes radio, navigation, carplay, etc work with a 3rd party system, but the functions that talk with the car do not work on any 3rd party system.

ODI #11713988EXTERIOR LIGHTINGCRASH

The contact owns a 2019 Toyota RAV4. The contact stated that the headlights failed to produce adequate lighting at night. While driving at 30 MPH in the dark with the headlights on, making a turn into her subdivision, she crashed into the stop sign, pedestrian crossing sign, and a street sign. There were no reported injuries, fire, or airbag deployment. A police report was filed. The local dealer was contacted, who informed her that the headlights were working as designed. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 15,000. The VIN was not available.

ODI #11713131POWER TRAIN

My 2019 Toyota RAV4 8 speed transmission has died. There are 105,000 miles on it. I’ve read that my year and model of car have deficient transmissions and multiple class action lawsuits on this issue.

ODI #11709358FUEL/PROPULSION SYSTEM

Vehicle consistently accepts only approximately 9–10 gallons of fuel when the fuel gauge indicates empty, resulting in significantly reduced driving range. Issue has been widely reported by other Toyota RAV4 Hybrid owners and appears related to fuel tank design. Manufacturer declined assistance and referred responsibility to selling dealer despite known complaints.

ODI #11708446STRUCTURE

I began experiencing intermittent rear liftgate sensor issues on my 2019 Toyota RAV4 in late 2020. The power hatch would stop halfway while opening. On 3/24/2021, while the vehicle was under factory warranty, I brought it to a Toyota dealer for inspection. The dealer stated the issue could not be replicated and advised me to manually push the hatch upward. No repair was made. Over time, the condition worsened. The liftgate began intermittently stopping halfway while closing, using both the key fob and the interior dash button. In 2022, a rattling noise developed in the rear of the vehicle, later determined to be associated with progressive liftgate structural failure. By 2024, the rear liftgate became unsafe and largely inoperable. The hatch shifted significantly to the left, leaving an abnormally large gap at the top and driver’s side. I stopped using the liftgate due to concern it could fail unexpectedly or not close properly. I contacted Toyota Engagement Services multiple times, explaining that this issue is widely reported among 2019 RAV4 owners and presents a safety concern. On 11/18/2025, the vehicle was inspected at Crabtree Toyota. The inspection confirmed rear liftgate hinge failure. The dealer provided video documentation and a written repair estimate. The health inspection also noted a separated and broken passenger-side rear hatch pulse sensor requiring replacement. Toyota closed my case without repairing the defect. Toyota offered a “good faith” credit of approximately 75% of the repair cost that cannot be applied to the liftgate structural or sensor repair and is only usable for unrelated future service. This appears to be a known, progressive defect involving rear liftgate hinges and related sensors on 2019 Toyota RAV4 vehicles. The condition presents a safety risk, as the liftgate may fail to stay open, close unexpectedly, or malfunction electronically. My VIN has been provided. Photos, video, and repair documentation are available upon requ

ODI #11708241ENGINE,FUEL/PROPULSION SYSTEM

This is another complaint with the same issue. Got gas on January 1, 2026, the truck did not how any indication that it was going to have any problems. Engine shut down and wouldn’t turn back on. This has happened twice after getting gas, no dealership knows the problem. This is casing me stress and putting myself and family in danger. Considering it stops out of no where

ODI #11707386ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMFIRE

Toyota RAV4 LE gas pump burst and caught fire leading to total fire damage along with major water damage from the firefighters putting out the fire. The vehicle was idle for hours at the time of explosion of the fuel pump. This was a major safety hazard/risk especially being that myself and two others were minutes away from going out to the vehicle before it all happened as I was getting ready to take a friend home for the night. A claim representative will look into this matter in coming days.

ODI #11706722UNKNOWN OR OTHER

my 2019 Toyota 8 speed transmission jerking in stop and go traffic

ODI #11706762POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

The contact owns a 2019 Toyota Rav4. The contact stated while driving 70 MPH, the vehicle experienced a loss of motive power. No warning light was illuminated. The contact managed to push the vehicle over to the shoulder of the road, and the vehicle was towed to the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

ODI #11706878POWER TRAIN

Safety issue: The vehicle experiences intermittent loss of acceleration and transmission “slip/rev” events, especially when cold, from a stop, or at low speed. At times, the vehicle revs as if in neutral, then re-engages. The driver sometimes must press the accelerator fully to gain speed. In one instance, the vehicle was driven slowly for several miles, pulled over, shut off, restarted, and the function temporarily improved. When it started: Symptoms began immediately after a routine service visit at a Toyota dealership ([XXX]). First noted deceleration going uphill with recovery. Next day, multiple warning indicators/messages appeared and vehicle was towed to the same dealership. Dealer response: Dealership advised transmission replacement based on diagnostic codes and quoted approximately $10,000, stating fluid check was not necessary. Second opinion: Independent shop found transmission fluid level extremely low (reported approx. 1/4 full). They refilled fluid; initially vehicle drove normally, but intermittent slipping/revving continued after pickup (worse when cold/low speed). No external leaks observed by second shop at that time. Current status: Vehicle continues to show intermittent loss of acceleration/slipping behavior, creating a safety risk in traffic. No current check engine light, but symptoms persist. Codes/records available: Codes: P07457F, P28167F, P088A7F, P27137F, C137BA2, C1241, C1280, U1117, B2227. Location: New York. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11706591ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

While traveling back from out of state, the fuel sensor and fuel gauge failed causing me to run out of gas when the fuel gauge stated I had just a tick under a 1/4 tank of gas left and the app read 35 miles left. While driving on freeway at freeway speed, the car sputtered, bogged down and then stalled, placing me in a very dangerous situation broken down on the shoulder of the freeway in the desolate country at night with semi trucks and cars flying by at estimated between 70-80 mph. While stalled and waiting for help, all the lights except the hazard flashers went out. The Sheriff assisted and added 2 gallons of gas that finally got the car restarted and I was able to get to the gas station which was 1 mile ahead of where I had been stranded. I kept filling the gas tank not allowing it to go under 1/2 tank on the fuel gauge the remainder of the trip home. I took the car to Tansky Sawmill Toyota for service, who thought it was a fuel sensor in fuel tank, which had to be dropped, resulting in a tube from the fuel sender being disconnected and not taking fuel from the other side of the tank and corrosion was cleaned out. They had to go through electrical system to check the fuel gauge which had corrosion on the electrical harnesses and sensors not caused by water or rodents - still unknown cause - resulting in $6500.00 to replace both electrical harnesses 82152-0R370 wire FR Door LH and 82141-oRB80 wire Instrument Panel! Known Toyota defect as the 2019 Rav4 Hybrids have already been recalled. Issues of this type with the regular Rav4s are posted all over the online Toyota boards. My platinum extended warranty on my well cared for 2019 RAV4 with 45,131 miles (purchased at 3 year lease end) refused to all of the charges and the dealership did not budge, sticking me with 6 hours of diagnostic fees over what the warranty allowed in the sum of $1014.37. These harnesses need recalled so no one else is stranded in a very dangerous place on the side of the freeway!

ODI #11706635POWER TRAIN

The contact owns a 2019 Toyota Rav4. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled. The contact was unsure if the vehicle could be coasted to the side of the road. Several unknown warning lights were illuminated. The vehicle was towed to a collision center. The vehicle was then towed to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 116,248.

ODI #11706664SEATS

I am reporting a concern regarding the driver’s seat design in my Toyota RAV4. While driving this vehicle, I experience consistent back pain that can begin within approximately 15 minutes of driving and often persists for about two hours after driving has ended. The pain includes sharp discomfort in my mid-to-upper back and occurs despite adjusting the seat position and using aftermarket lumbar and seat supports. I do not experience similar pain when driving other vehicles for comparable durations, including a Toyota Highlander, Toyota Camry, Subaru Impreza, Ford Focus, Rivian truck, or a pickup truck. This strongly suggests the issue is related to the RAV4’s seat ergonomics rather than a preexisting condition. Because of this issue, I have begun avoiding driving my own vehicle when possible. I am submitting this report to document a potential seat design issue that may affect driver comfort and safety.

ODI #11706017STEERING

Steering wheel is making a buzzing noise when you turn the wheel towards the left or right while you’re driving. It will make the noise in park doing the same back and forth. I’m afraid that my power steering will go out while driving.

ODI #11705876UNKNOWN OR OTHER

Jerks during acceleration. Lurching sensation when acceleration from a stop or after slowing down for a turn. The engine control module (ECM) not communicating effectively with the transmission, leading to searching for gears, rough shifting and low speed hesitation.

ODI #11705340FUEL/PROPULSION SYSTEM

Strong gas smell when the engine is turned on. I started feel this issue about 2 year ago, now the gas smell is more stronger every time engine is turned on.

ODI #11704715SEAT BELTS

Complaint Summary: Seatbelt failure on 2019 Toyota RAV4. Complaint Description: I own a 2019 Toyota RAV4, and the driver-side seatbelt has begun failing. The retractor and locking mechanism are not working reliably. Sometimes the belt won’t retract, sometimes it locks up randomly, and other times it doesn’t lock at all. This is a major safety hazard. I’ve owned many vehicles over my lifetime—older cars, newer cars, even vehicles over 50 years old—and I’ve never had a seatbelt go bad. This is the first time I’ve experienced a critical safety component failing like this. Toyota has issued seatbelt-related recalls on other RAV4 model years, but not on the 2019, even though the symptoms match what others have reported. This failure puts me at risk in the event of a crash, and it needs to be investigated. I am reporting this because I believe this is a safety defect, not normal wear, and it may affect more 2019 RAV4s than just mine.

ODI #11704726SEAT BELTS,STRUCTURE,LATCHES/LOCKS/LINKAGES

The contact owns a 2019 Toyota Rav4. The contact stated that the rear hatch door failed to remain securely closed. The contact stated that the failure intermittently occurred and became more frequent over time. Additionally, the front driver’s side seat belt buckle and rear passenger’s side seat belt buckle failed to buckle and lock securely. They also stated that the front driver's side electronic reclining seat made grinding sounds while operating. The contact also stated that water was leaking into the vehicle from the rear passenger’s side quarter panel. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failures, but no assistance was provided. The failure mileage was 32,000.

ODI #11704387ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

My 2019 Toyota RAV4 experienced a dangerous electrical and transmission failure that ultimately caused the vehicle to stall while driving and made me lose control. For several weeks before the incident, the vehicle showed subtle hesitation when accelerating but no warning lights. After the car stalled and spun out coming off the Ben Franklin Bridge onto I-76 near downtown Camden, police responded, confirmed the vehicle had unexpectedly shut off, and verified there was no crash damage. I later brought the car to the Toyota dealership, where they discovered corrosion on the battery cable, failed ABS sensors, and a weak battery. I paid $668 for a new battery, new cable, and ABS sensor repairs. At that time, the dealership did not inform me of any transmission issues and released the vehicle back to me. I made it only a short distance up the road before realizing the vehicle could not accelerate past 40 mph and was still malfunctioning, so I immediately returned it. The next day, the dealership initially claimed there was nothing wrong with the vehicle, but after I insisted they re-evaluate the car, they then informed me that the transmission was failing and needed replacement. This sequence of electrical instability, combined with the transmission malfunction, ultimately led to the earlier stall where I lost all power steering and braking assist and spun out into the median. The vehicle, diagnostic records, and replaced components are available for inspection. The sudden loss of power and control created a major safety risk to me and other drivers in a high-traffic area.

ODI #11703424STRUCTURE

Rear door liftgate hinges defective. They are too week combined with electric power struts. They are being pulled away from body of vehicle and become misshapen (bent, deformed,etc) and causes door/liftgate to be unbalanced and and stick out too far away from body. Now the door/liftgate can not close and be secured

ODI #11703331ENGINE

Was insinuating engine was over heating even in -4° weather has no hot air plenty of coolant. This is causing the vehicle to "buck" amd having to have to pull over and waiting several minutes to let the engine "cool off" I can make it about 3 miles in-between pull overs. After some research I feel like the issue falls under a current lawsuit against Toyota regarding the coolant valve based on reading other issues and what my rav is doing. It is a several thousand dollar fix through a dealership and one my family can not afford especially if it is a poorly manufactured part of the car. It is one of two vehicles we have and need to daily living especially having a child and no means yo offered another safe vehicle at this time. The coolant pump itself

ODI #11701639UNKNOWN OR OTHER

The design of some Rav4 grilles (particularly 2019-2024 models) allows rocks and road debris to easily pass through and damage the vulnerable A/C condenser, or radiator behind it, which leads to very expensive repairs. This is what happened to my 2019 Toyota Rav 4. Now I have to pay 1300.00 to get it repaired.

ODI #11701480STRUCTURE

Lift cylinders of power liftgate are operating at different times causing gate to twist. Liftgate fails to open and close automatically, causing prolonged beeping while liftgate is open. Hinges holding liftgate in place have started to bend and crack apart from the body of the car. An independent auto body shop inspected this issue and recreated the tailgate failure. Quote to repair included replacing hinges, lift cylinders and to recheck electronic connections.

ODI #11700834POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

My 2019 Toyota RAV4 Hybrid (VIN: [XXX] ) suffered sudden engine failure due to coolant intrusion. On Nov 20, 2025, Johnstons Toyota in Harriman, NY (RO#XXX) diagnosed the issue and recorded DTCs P26CA31 and P26CB, which indicate failure of the coolant flow control/bypass valve. The dealer confirmed heavy white smoke from the exhaust with a strong coolant smell and advised the engine had failed, recommending a replacement. This vehicle is part of the early 2019 Japan-built batch widely known for premature electric water pump and coolant-flow system failures. Internal impeller swelling, seal leakage, and bearing seizure can cause coolant pressure spikes and ultimately head-gasket failure with coolant entering the cylinders. This defect has been reported by thousands of RAV4 Hybrid owners (2019–2021). Toyota has addressed it quietly through internal TSBs such as XXX and XXX but no public recall has been issued. The safety risk is severe: the engine began emitting thick white smoke and ran roughly, risking sudden power loss, overheating, or engine seizure while driving. A stall at highway speed could easily cause a collision. Toyota USA opened Case #XXX but declined assistance despite the defect being well documented. This failure was sudden, with no warning lights prior to the incident. Given the widespread nature of this defect and its clear safety implications, I request that NHTSA open a formal investigation into the electric water pump/coolant system failures in 2019–2021 Toyota RAV4 Hybrids and consider requiring a safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11700580UNKNOWN OR OTHER

UNKNOWN

ODI #11700238STEERING,ENGINE,FUEL/PROPULSION SYSTEM

Stopped for gas on 11/6/2025 immediately after getting gas the truck shook twice, the power steering light and engine shut down light came on and the truck turned off. Waited for a few minutes to turn the engine again it wouldn’t start. Got it towed to my nearest dealership who kept it for a day. Said there was nothing wrong with the truck, there was no code showing and they couldn’t determine the cause of the problem.

ODI #11699789ELECTRICAL SYSTEM

One week ago one section of the heated steering wheel was very hot. So much so that I could not touch that area. I took it to the Anderson Toyota dealership in Rockford today. On the way there, I turned on the heated steering wheel, and it started smoking. They said they couldn’t find what was wrong with it, and to replace it would be 1800 because it isn’t in warranty. They suggested I not use it.

ODI #11697378AIR BAGSCRASH3 INJURIES

It happened yesterday , November 3rd at 8:45 am Approx. speed was 35mph to 40 •Location: 934 York Road, Towson, MD •Description: Front-right impact at 40 mph, no airbag deployment, two children in back seat, vehicle had recent 50K service and roof-rail repair, CSP 22TE05, at Sheehy Toyota Cockeysville. Vehicle now at Caliber Collision Cockeysville. Claim #060381946 I am experiencing neck, shoulder and rib pain right now, my 5 year old complain about right ankle pain and apparently hit his head on the right side.My 3 year old complain about neck pain yesterday. There was no sign showing any kind of failure on my dashboard. I asked my vehicle to be investigated formally by Toyota engineer asap or forensic expert. I asked my vehicle to be freeze right until proper airbag inspection have been conducted. I have picture of the car showing clearly that none of the airbags worked.

ODI #11694789POWER TRAIN

There is a known TSB out for 2019 toyota rav4 and some select other years. The issue is a slow speed transmission issue. It is due to a programming issue. At slow speeds, if you try to go from the brake pedal to the gas pedal too quickly, there is a serious lag before power is delivered to the wheels. Which is very dangerous when making specific turns. An example is what happened to my wife and myself the other day. We were in a median turning lane, cars were coming, as we were coming to almost a stop, my wife went to apply the gas. There was a serious lag before power was delivered and it almost resulted in a T bone collision. My wife went to apply gas, there was no power for several seconds, which caused her to panic and hit the brakes again. In that process, the power was finally delivered to the wheels and caused the car to pull about halfway into the oncoming traffic before it stopped from her applying the brakes. She then hard to quickly reverse to avoid the collision. The TSB calls for a flash of the TCM and a relearn procedure to be done. Which I am having done today due to the severity of the incident we had. This could have 100% caused a serious or fatal accident. The two dealerships I spoke with severely down played it as an issue. This deserves a investigation and a recall to be sent out. I was never advised of the TSB or anything.

ODI #11692981STEERING,ENGINE,FUEL/PROPULSION SYSTEM

I stopped for gas; my car would not start. The power steering fluid light came on. I went inside to purchase some but when I returned to the car, there was no place to pour it. After a few minutes the car started. About a month later, my husband stopped for gas and the car killed right after he left the gas station, about 10 minutes later, it started. Took it to a mechanic, they couldn't find anything wrong with it because the check engine light wasn't on and the car wasn't giving any problem codes. About two weeks ago, I stopped for gas, the car wouldn't start. Finally got it started, and the check engine light came on. However, it's still not reading any codes.

ODI #11692489FORWARD COLLISION AVOIDANCE

My check engine light is on due to O2 sensor being dirty. While this light is on some features in the car are disabled like cruise control. It might also be that the ABS braking system is turned off! I am not sure but once when the car in front of me abruptly stopped I was surprised my emergency braking did not kick in.

ODI #11691199POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

The car transmission hesitates to accelerate at slow speeds and jerks or lurches forwards in a uncontrollable way. Dangerous at stop signs or on slow or hilly roads. Dealership does not directly acknowledge this issue, despite mechanic mentioning very clearly it is related to T-SB-0107-19 which Toyota dealerships charge to repair. No warning messages. Issue has existed as long as I have owned the vehicle 1.5 years from 61,000 miles to 71,000 miles.

ODI #11690813STEERING,PARKING BRAKE

The contact owns a 2019 Toyota Rav4. The contact stated that while driving at 40 MPH, the steering wheel seized, and the contact had to use force to maneuver the steering wheel. A yellow light was illuminated, followed by a red light. The message "Power Steering Malfunction" was displayed. The vehicle was taken to the dealer, where it was diagnosed, and determined that the power steering unit sensor had failed. The vehicle was not repaired due to the cost. The contact retrieved DTCs: C05D604 (Electronic Power Steering (EPS) System Internal Failure); C151287 (Malfunction in the Electric Power Steering (EPS) System Torque Sensor); and C15D11C (Electric Parking Brake Failure). The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The contact related the failure to NHTSA Campaign Number: 20V373000 (STEERING); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 45,500.

ODI #11690379LATCHES/LOCKS/LINKAGES

The contact owns a 2019 Toyota Rav4. The contact stated that while attempting to open the fuel door, the latch failed to unlock as needed. There was no warning light illuminated. The vehicle was taken to a local independent mechanic to be diagnosed, and the contact was informed that the spring in the latch was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 54,900.

ODI #11689996SUSPENSION

I was driving to Kansas on a road trip and we stopped for gas when we noticed the rear drivers side tire tilting inwards (top of tire angled towards the car). We then drove it to a mechanic in Kansas to see if it is safe to drive further. She noticed the bolt for the rear suspension loose and almost out entirely. She then told us we could not drive the car any further because a few more bumps and the bolt would fall out and create major safely concerns. She also noted that she could see where the bolt was rubbing on the rear suspension sub-plate and could see the old rusted damage along with the new damage from recent driving. She also noted the uneven wear on the tire with the tread worn significantly more on the inner side of the tire. We towed it to Denver to have it looked at and the said the bolt and nut need to be replaced along with a tire alignment. There were no warning signs other than my car felt more bouncy than normal. The car bolt has been replaced but you can inspect the surrounding damage if needed. Both the safety of the people in my vehicle and those around me would have been at risk if we didn't notice the tilt and continued the road trip.

ODI #11689636ELECTRICAL SYSTEM,ENGINE

Vehicle states engine maintenance required. Is a consistent reoccurring problem according to dealer. System failure due to manufacturer always puts the user at risk.

ODI #11689059POWER TRAIN

Engine stopped power steering low, notification. When in Reverse. Car shuts off and I coast backwards. Have to put it in park and then restart the car.

ODI #11688850UNKNOWN OR OTHER,ENGINE

Cooling System over Temperature. Message kept displaying and check engine lit up again since the first service was done by Tech at the dealership on July 15, 2025.

ODI #11688687ELECTRICAL SYSTEM

Got a "Hybrid System Malfunction" notification on my dash and took it to the dealer. I was notified that my high voltage hybrid cable is corroded, and that the vehicle is unsafe to drive. I understand that customer support program 22TE09 exists for this problem, but because my vehicle has over 100,000 miles, it is not covered. If this is a safety issue that Toyota has acknowledged and admitted is an issue, there should be a complete recall. I was FORCED to get the work done at a dealer because Toyota has a hold on the part. I attempted to get an independent garage to do the work, but they were not authorized to even purchase the parts necessary. Ultimately I had no choice but to spend almost $5000 for a safety repair on a 2019 vehicle that Toyota themselves have admitted to the engineering mistake, while also making it impossible to fix outside of a dealer. This is completely unacceptable. Thank you.

ODI #11688332ENGINE

Got brand new transmission put in then right after the Coolant leak started into cylinder number 2

ODI #11687628POWER TRAIN

I’m reporting a safety issue with my 2019 Toyota RAV4 that has recently started and is getting worse. The problem seems related to the start-stop system or something in the powertrain. When I come to a stop—at a stop sign, red light, or roundabout—the car doesn’t always respond normally when I try to start moving again. Sometimes there’s a hesitation, and other times it lurches forward unexpectedly when I lightly press the gas pedal, like you normally would. It feels like a jolt, almost like whiplash. It’s especially dangerous in roundabouts or tight traffic situations because I can’t predict how the car will respond. I’m worried I could accidentally hit another car, or get rear-ended myself because the car doesn’t move smoothly or reliably when restarting from a stop. Even when I turn off the start-stop system, the issue still happens. It feels like a hesitation followed by a sudden surge. The RPMs don’t change, but the car still lurches. Yesterday, for the first time, I noticed the car slightly accelerated on its own after stopping, which was very concerning. I found out through Toyota’s official website that there is a technical service bulletin about this issue that came out before we owned the vehicle. But because it’s not a full recall, the dealership said they wouldn’t fix it unless we paid the $80 diagnostic fee. We’re now just out of warranty. We’re making $580 monthly payments on a car that I don’t currently feel is safe to drive. There are no warning lights or messages on the dash. I’ll be taking it to Le Mieux Toyota in Ashwaubenon, Wisconsin, in two weeks to have it inspected, but I wanted to report this because I believe it’s a safety issue that should be looked into. I have two small kids and I’m genuinely worried about getting into an accident, especially when merging onto highways or driving in busy intersections. I’ve seen people say this system can be recalibrated, but the fact that this is happening without any dashboard warning and is worse.

ODI #11685506UNKNOWN OR OTHER

26Aug2025 I notified Maplewood Toyota MN I had not been notified of safety recalls when nhtsa site confirmed 7 safety recalls. I had absolutly no response. Now nhtsa site says there are no unrepaired recalls when Toyota of Maplewood has done No repairs.

ODI #11680269SEAT BELTS

At times it is difficult to connect seat belt into the lock I have to press release multiple times and try to lock in and click seat belt several times. It sometimes connect on first try and has taken 20 minutes to connect seat belt. As of 8/12/25 in for repairs at a cost $430 Driver and left set set belt lock replaced

ODI #11679398STRUCTURE,UNKNOWN OR OTHER

I am reaching out regarding a structural issue I’ve experienced with my 2019 Toyota RAV4, specifically with the rear power liftgate. Recently, I noticed that the liftgate hinges are beginning to crack and pull away from the body of the vehicle. The alignment of the trunk has shifted slightly, and there is visible damage around the hinge area. This appears to be worsening over time and is beginning to affect the liftgate’s ability to close properly and securely.

ODI #11678909ELECTRICAL SYSTEM

The DCM is nonfunctional, which renders the safety connect features of the car inoperable. Additionally, the Bluetooth microphone is powered by the DCM causing the driver to have to switch the call output on their phone manually taking their focus off the road. This seems to be a widespread issue with many reporting this on online threads and Toyota offering many internal service bulletins. To me this is a major safety concern that is extremely costly to repair.

ODI #11677218STRUCTURE

The contact owns a 2019 Toyota Rav4. The contact stated that while the vehicle was parked, the contact noticed fluid leaking from the driver’s side rear door. An unknown dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 40,000.

ODI #11676682ENGINE

2019-2023 model year Toyota RAV4s and Toyota Corollas are equipped with defective coolant bypass valves prone to premature failure which can cause coolant to leak out of a vehicle’s closed-loop coolant system, harming its ability to properly regulate engine temperature. This can cause overheating, stalling, increased emissions, and total engine failure and also allows coolant to leak into and damage surrounding engine components, including a vehicle’s electrical system, the complaint relays. The warning message that common appears for this issue is "Engine maintenance required Visit your dealer "

ODI #11675668ENGINE

The engine maintenance light came on and I took the car to my independent mechanic. The "soft code" indicates that the coolant system valve/hose (engine coolant bypass valve) is showing in the closed position when it should be open. My mechanic has tried to order a replacement part, but is having trouble finding one. After my personal research, I see that there is a Class Action Lawsuit regarding this part from 2024 indicating that it can cause the car to overheat, stall, and potentially severe engine damage. Toyota has no formal recalls on this, but it has been indicated that some owners have received support from Toyota on models built up to 2021.

ODI #11675381POWER TRAIN,STRUCTURE

The roof of my SUV is leaking and it’s leaking into my two airbags. There’s a sunroof and the roof rack

ODI #11674925Insert, Padding

Was putting the cover back on after washing, putting the lower sitting piece on and the foam headrest just came right off

ODI #11674417UNKNOWN OR OTHER,ENGINE

7/16/2025 Engine Maintenance Required Visit Dealer" message on a 2019 Toyota RAV4 LE came on and will not go off. Upon further research and inspection coolant bypass valve is faulty.

ODI #11674519ELECTRICAL SYSTEM,ENGINE

I am submitting this complaint regarding a recurring issue in the coolant bypass valve of my 2019 Toyota RAV4 XLE Premium. Although there was no check engine light, the vehicle displayed a persistent warning: “Engine Maintenance Required – Visit Dealership.” This message repeatedly appears on the instrument cluster and blocks critical driving information, including the speedometer, fuel economy, and other key displays. Even when the driver manually cancels the message, it returns within minutes. This creates a constant distraction and obstructs visibility, which poses a safety risk during driving. I took the vehicle to the dealership, where they diagnosed the issue as an internal short circuit in the coolant bypass valve and retrieved diagnostic trouble code P268115. This code relates to a malfunction in the valve’s electrical control system, which affects the engine’s ability to regulate temperature effectively. Toyota currently offers a Customer Support Program (CSP) for the coolant bypass valve, but only if the valve is leaking coolant. However, my vehicle's failure was due to an electrical defect, and Toyota does not cover this under the same program. This creates an unfair burden on owners and fails to address the full scope of the issue, even though the results—loss of proper cooling function—are the same. Many RAV4 owners have reported similar problems online, but no recall or technical service bulletin has been issued for this kind of failure. I believe this defect raises genuine safety concerns, including: Driver distraction due to persistent warning messages Obstruction of critical dashboard information Potential for engine overheating or reduced performance I respectfully request that NHTSA investigate this issue as a potential safety-related defect and determine whether Toyota should be required to expand support or issue a recall for this component, regardless of whether the failure is due to coolant leakage or internal electrical malfunction.

ODI #11674646ENGINE

The water pump failed at 49000 miles left me with a repair of $1500 at Kendall Toyota dealership

ODI #11674321STEERING

My car steering wheel is not responding correctly when I drive". Last week a warning light of faulty steering angle sensor keeps showing on and off. I am afraid that I may crash. I called Toyota to let them know and after verifying my VIN # they want to charge me $185.00 because according to them my car is not on their recall all the information can also be found on the website.

ODI #11674099ENGINE

Scan Report done ! odometer 25266.Engine coolant bypass valve "A" control circuit failed test. Engine Control Module Code P2681-15. Message: factory service require !

ODI #11673814ELECTRICAL SYSTEM,ENGINE

The vehicle began displaying intermittent warning messages and slipping into "Mud & Sand" mode without cause. Later, multiple dash lights illuminated, including 4WD malfunction, check engine, and coolant system warnings. The vehicle became undrivable due to overheating. Dealership diagnostics indicated a failure in the coolant bypass valve actuator the electronic water pump was receiving a signal but not responding, resulting in loss of coolant circulation and overheating. There may also be a shorted control panel causing related system failures. This problem has been confirmed by a Toyota dealer, and the vehicle remains at the service center pending resolution. The issue appears related to a known Customer Support Program (CSP 24TE04), which covers the coolant bypass valve actuator. There was no prior accident or abuse of the vehicle, and the vehicle only has 52,000 miles. Safety was compromised due to unexpected power loss and overheating while in motion. The issue has not yet been resolved. The vehicle has also experienced prior water intrusion through the roof rails, which may have contributed to electrical damage.

ODI #11670971STEERING,ELECTRICAL SYSTEM,ENGINE

Started normally, but had a message on the screen saying “Check Fuel Cap.” I needed gas anyways, drove about 3 minutes to the gas station, turned engine off, put gas. Turned engine back on and within 3 seconds it shut off. The screen displayed “engine stopped- Power steering low.” I tried a handful of times to start, it did not. After 20 minutes and some rest, it started. With no more messages. Battery and alternator were tested, both were good.

ODI #11668150STRUCTURE

The contact owns a 2019 Toyota Rav4. The contact stated that while stopping the vehicle, the contact heard an abnormal slushing sound coming from the front passenger's side door. The vehicle was taken to the dealer, and it was determined that the door seals had failed and needed to be replaced. The vehicle was not yet repaired and remained with the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000. The VIN was unavailable.

ODI #11667285FUEL/PROPULSION SYSTEM

Sudden, unexpected, surprise Surging Idle upon placing the vehicle in Park after driving a 15 minute distance at a top speed of 35mph. Loud Surge up to 2.5 (x1000RPM) Sounds like the Engine Shifted Idle Drops down and immediately begins Surging up again. Idle is high while driving. Some chugging upon acceleration. Immediately drove to Auto Parts store for Diagnostic Test. Started vehicle and showed Technicians what was happening. Diagnostic Test provided: Code P0171 Stored and Permanent System is Too Lean Bank 1 Code P0505 Stored and Pending Idle Control System P117B Stored Fuel Performance/Direct Injector Most Likely Solution: Replace Fuel Pump Primary DTC: System Too Lean Bank 1 Suggested Part: Fuel Pump Operating The Vehicle Could Result in Sudden Shut Down, causing a Collision. Could also Cause Compromised Gas Mileage and Engine Damage. Check Engine Light is On Additional Message states that All Wheel Drive Mode has been disengaged and 2 Wheel Drive Mode is active. No Warning or Any indication that there was any issues prior to the Sudden Idle Surging upon placing the vehicle in Park. I have searched existing recalls for 2019 Toyota Rav-4 and found a Fuel Pump listed. I checked my license plate and VIN only to see the result that there are Zero Unrepaired recalls for both searches. This vehicle is clearly having an internal battle between air and fuel. I find it concerning that 2019-2020 Toyota Rav-4 vehicles had a Fuel Pump recall and yet my search has Provided these results.

ODI #11665946UNKNOWN OR OTHER

You get a message that said engine maintenance required contact the dealer, when you do the scan it's shows that there is a problem with engine coolant bypass valve. After checking online it was multiple people with the same problem.

ODI #11665188STRUCTURE

Back doors are completely water logged (full of water) and won't drain .

ODI #11663561STRUCTURE

1st: veh purchased Jan 2023 with new set of tires. Within 11k miles, about 9months: Rear tires unable to be aligned properly due to no camber adjustment. Rear tires have excessive inner rear (belts showing) with 11k miles on tires. Took veh to dealership and was told I just need a set of tires and an alignment. When the tech was questioned if it was an accurate alignment, we were told it would be off a couple degrees because the OE rear control arms did not have any adjustment. This was repaired by an independent shop using aftermarket set of rear control arms, a proper alignment and 2 new rear tires ($1200)--because Toyota dealer would not own any accountability of an error nor do the PROPER requested repair since proper repair did not involve OE Toyota parts. This was repaired, case closed and tires have 20k miles on them with beautiful, even wear. 2nd: Rear door hatch will not close electronically. 2 incidences of bent (left) hinge from forcing the tailgate closed and damaged rear taillamp from mis-alignment. Post hinges replaced: re-sets have been done, disabling door and re-enabling, and disconnected battery. Still will not close electronically. This had been occurring over a year and no one knows the fix. I will not be going back to my local stealership and the next one is 30 miles away.

ODI #11662098UNKNOWN OR OTHER

While driving at interstate speed and cruise control set, the cruise control stopped working and Cruise Control Malfunction errors, as well as Hybrid System Malfunction errors appeared. With other cars driving so closely behind me, the quick deceleration caught me off-guard and could have easily been hit from behind. I took the car to Toyota Dealership and appears there's already a known issue for a corroded traction cable and since not under warranty (due to mileage >120,000 miles) will cost $4668 to fix. Why is this not a recall if the problem is known?

ODI #11662167ENGINE

Faulty coolant bypass valve at 115,000 miles. Seems to be a repeat issue for many Toyota owners. Not covered by the powertrain warranty, but a known issue by the manufacturer.

ODI #11661798ELECTRICAL SYSTEM,LANE DEPARTURE

The contact owns a 2019 Toyota Rav4. The contact stated while driving 60 MPH, the vehicle started swaying in and out the lane. There was no warning light illuminated. The contact linked the failure to the lane keep assist feature. The contact stated that the failure persisted. The contact continued to drive the vehicle and the vehicle violently jerked, forcing the contact to pull over. In addition, the contact stated that the vehicle was accelerating unintendedly upon releasing the accelerator pedal. The contact immediately pulled over and turned off the vehicle. The contact turned off the lane assist feature and proceeded to drive the vehicle at a slow speed. The contact stated that while accelerating above 35 MPH, the abnormal jerking returned. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 62,000.

ODI #11661674ENGINE

The Engine Maintenance required light comes on when I use the air conditioner. I suspect the coolant bypass hose is not working properly.

ODI #11661564STRUCTURE

I bought my Rav4 in 2019 brand new. For years, anytime there is a hard rain, the doors fill up with water. Water does not drain properly. I brought my car into Toyota a couple of years back. They told me that there was no fix and that when that happens, just to lift up the weather stripping on all four doors, to let the water drain. They acted like this is completely normal. Just last week, I brought my car in again to Toyota to see if they had a fix for it. They ended up charging me about $700 to replace all of the weather stripping on the doors. This is very clearly a manufacturing default and the customer should not be charged for what is a common issue with this car! If this is a well known issue at this point, why has this not been recalled? Again, the doors have had issue draining the water properly since day one and the car was brand new! Anytime the doors fill with water, you can literally hear the water splashing around in the doors while driving! I am not a happy customer. Toyota never takes responsibility!

ODI #11660359STRUCTURE,UNKNOWN OR OTHER

There is a water accumulation problem in the doors. This could potentially cause some rot from the inside out causing electrical to fail or metal to rust and cause the affected door(s) to not open correctly. No warning lights came on or anything on the dashboard.

ODI #11660223ENGINE

Check engine light came on and code P268115 was shown for coolant bypass valve internal failure. Valve was replaced by dealership and I was told it would not be covered under the Toyota Customer Support Program because that only covers valves that leak externally, not internal failures.

ODI #11659192STRUCTURE

Rear passenger door keeps flooding after rain. Bottom door seal needs to be physically lifted to the side for water to drain out of the door.

ODI #11657593ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

While driving or stopped at a light, car will switch drivings modes to “mud and sand” turning off the vehicle stability control and pre-collision system warning light will illuminate. After pressing desired mode, car will switch back to “mud and sand” at varying intervals resulting in me pressing the desired mode constantly while driving.

ODI #11656958UNKNOWN OR OTHER

Faulty coolant valve and Toyota says that it is not covered/part of a recall. However, many vehicles are experiencing this issue so this seems like a widespread problem that Toyota is not taking responsibility for.

ODI #11656886STEERING,POWER TRAIN

The contact owns a 2019 Toyota Rav4. The contact stated that upon starting the vehicle, several unknown warning lights illuminated, and several unknown messages were displayed. The contact stated that the transmission and steering wheel seized during the failure. The vehicle was towed to the dealer; however, no cause for the failure was found. The contact stated that unknown parts were replaced. The contact stated that the failure persisted and worsened during the cold months. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

ODI #11656905ENGINECRASH

Coolant bypass failure

ODI #11656662ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

A Hybrid System Malfunction warning appeared about 1 week ago. The car was taken to the Toyota dealer who said that the car was safe to drive and that they would need to order a part and it will probably be weeks before they get it because so many other cars have the same problem. Three days later the car will not start with several errors including Brake Power low, PKSB Malfunction, and Precolllision System Malfunction. Toyota is not providing any coverage for any of our repair, car rental or now the need to tow the car.

ODI #11655794SERVICE BRAKES

Well, making my research it shows that the RAV4 2020 will have a recall with the brake booster that my car the 2019 is having the same issues and it’s a very expensive fix. My car only has 40,000 miles is still brand new and I don’t understand why am I having this issues with the brake booster RAV4 2020 has a recall for that same part so I would like them to honor the 2019 brake booster and fix it as well

ODI #11655552ENGINE

An error code titled “Engine Maintenance Required. Visited your dealer” appeared on my dash screen. The error code was unable to be removed. I attempted have the car diagnosed by a private auto shop, however no faulty codes pop up. After research online, the problem was determined to be the engine coolant valve, which are faulty on many Rav4s. I eventually get a letter from Toyota for a Customer Support Program regarding the Engine Coolant Valve. When brought in for maintenance, Toyota pulled the error code “P268115” which is for an internal failure of the engine coolant valve. However, Toyota will not replace the part due to their Customer Support Program (24TE04) only covering the part for “small engine coolant leak[s]”. Essentially, Toyota will replace the part for being faulty if it had small leaks, but not if the part itself is faulty. When I asked the service member I was working with stated that this is a known problem and “[Toyota] should have just replaced the whole part, but they only do it for small leaks.” Currently, litigation is proceeding regarding the engine coolant valve, alleging Toyota knowingly put faulty parts in their Rav4s. I urge you to investigate this claim.

ODI #11654799ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM

The contact owns a 2019 Toyota Rav4. The contact stated that when the vehicle was started, the vehicle was shaking abnormally. The contact stated that the overheating, parking brake, cruise control, maintenance required, and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that there was a misfire in cylinder #2, and that coolant was leaking into the engine. The contact related the failure to NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was unknown.

ODI #11654857LATCHES/LOCKS/LINKAGES

Door lock actuator has failed prematurely on all four doors, this prevents me from entering my vehicle in a quick and timely manner if there were to be an emergency

ODI #11654152ENGINE

Engine Maintenance Required warning came on. Took car to dealership, diagnostic informed the issue was the coolant bypass valve. Repair cost is $781.28 + diagnostic $160.

ODI #11653142STRUCTURE

The contact owns a 2019 Toyota Rav4. The contact stated that the liftgate hinge had fractured into two pieces, causing the liftgate to fail to operate as designed. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under recall or warranty. The failure mileage was approximately 60,000.

ODI #11653204UNKNOWN OR OTHER

The trunk door has been having major issues, where the hatch hinges and power liftgate strut are not operating correctly. The door is unable to close without manual assistance. Ghettel Toyota of Bradenton's service center has inspected and confirmed the malfunction. There were no warning messages or other symptoms of the problem prior to the failure; it first appeared in December 2024, and this car is a 2019 model with 37,000 miles on it. A second opinion was provided by a local body shop, prompting me to report this issue, as they informed me that this has been happening to multiple RAV4 vehicles.

ODI #11653318ENGINE

The engine coolant bypass valve has malfunctioned. this is caused a faulty part that toyota knows malfunctions often in their toyota rav4 for multiple years including the 2019. It can cause problems for the engine cooling component, meaning the vehicle overheats, as well as affects the cars internal A/C. It can only be diagnosed at the dealership, not through a normal diagnostic. There is currently a class action lawsuit, and many others owners of multiple years of the toyota rav4 have the same issue.

ODI #11652510UNKNOWN OR OTHER

Engine coolant bypass valve not working vehicle has 53000 miles was charged 783.00 dollars to replace at the dealership I understand there is pending lawsuit against toyota for not doing a recall in regards to this problem with all 2019 to 2023 rav4

ODI #11652159STRUCTURE

The rear hatch hinges cracked almost all the way through and had to be replaced. We were afraid to drive the vehicle because we didn’t want the hatch back to fall off while driving and create an accident.

ODI #11650703ENGINE

The Engine Maintenance Required message is constantly on. The Engine Coolant Bypass Valve needs to be replaced.

ODI #11650086ENGINE

The contact owns a 2019 Toyota Rav4. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact pulled over and was able to restart the vehicle. The contact stated that the failure was a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer. The vehicle was not yet diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 118,000.

ODI #11650014AIR BAGS,SEAT BELTS,SEATS

After driving for 5-10 minutes, the center console screen stated: “A malfunction in the SRS Airbag System has been detected. Contact your dealer in order to have your vehicle inspected immediately” This continues to happen on subsequent trips. It only happens when somebody is actually sitting in the front passenger seat. There were no warning signs or symptoms prior to this message appearing. It makes me very concerned about passenger and driver safety and that the airbags may not deploy when needed.

ODI #11649341UNKNOWN OR OTHER

Vehicle is displaying Engine Maintenance Required. Dealership stated that it’s a Coolant Bypass Malfunction.

ODI #11648906ENGINE,FORWARD COLLISION AVOIDANCE

My 2019 TOYOTA RAV4 ADVENTURE is groaning, especially when accelerating or decelerating, particularly with the AWD system engaged. Plus, there no or slow forward collision warning. Toyota seems to ignore these issues related to the Adventure RAv4 of 2019 and 2020. Thanks

ODI #11648422POWER TRAIN

The rear differential stopped working in January, 2025 and went into two wheel drive only. The message lit up on the dash board saying the vehicle was driving in two wheel drive only. We were driving home and the roads were slippery. We brought it to Mountain States Toyota and they confirmed there was a technical service bulletin (0086-19) issued in 2019, due to a Toyota manufacturing problem. It was issued three months after we bought the new vehicle. We were never notified and a recall was never issued in 2019 when Toyota knew about it. I contacted Toyota Brand Engagement and they agreed to pay for half of the $4,800 cost to replace the entire rear differential even though they acknowledged it was a Toyota manufacturing problem and possible safety issue. We don't understand why we were not notified about the known manufacturing problem that affected the drive train of an all wheel drive vehicle. We also don't understand why they won't cover the entire cost of the required repair to make the all wheel drive operational when they acknowledge it is a known Toyota manufacturing problem. We believe it is also a safety issue. Thank you! Toyota repair Invoices #1178424, #1169684

ODI #11646937SEATS

The seat warmer/heater burned a hole through my driver's side seat and my coat. Luckily, I was not injured but I have severe concerns about this problem also occurring in the passenger seat where my children sit. This problem causes me worry about my own safety and that of my children. I am disappointed to be unable to use a feature that I specifically purchased this vehicle to use and enjoy. I currently have my vehicle at a Toyota dealership for diagnosis and evaluation.

ODI #11645962ELECTRICAL SYSTEM,AIR BAGS,SEATS

I have been experiencing water intrusion with my vehicle, I first noticed it by a mildew smell. Acknowledged under Toyota’s Customer Support Program 22TE05. This water leak has led to multiple secondary issues, including: Interior water damage Clogged A/C drainage system Sunroof drainage issues I reported this issue to a Toyota, but they denied repairs under 22TE05, claiming the issue was only due to a sunroof leak and clogged drains. [2/14] – Took my car to AutoNation Toyota due to a persistent water leak. The dealership diagnosed the issue as a clogged sunroof leak and clogged drains but did not provide clear documentation that they properly inspected the roof rail gasket. [2/18] – Dealership denied repair under 22TE05 but then stated they could replace the roof rail gaskets if my insurance paid for it—which contradicts their claim. [2/18] – I escalated my case to Toyota Corporate for review, but I am still waiting for a response. My car was left outside in the rain, potentially worsening the water damage. The dealership never provided me with a written repair estimate. Safety Concerns & Impact on Vehicle Use: I am worried about driving my car due to potential electrical system failure and airbag malfunctions caused by water damage. According to industry knowledge and Toyota customer experiences, a roof rail leak can directly contribute to all of the issues the dealership claims my car has: Clogged A/C Drainage System – Water leaking from the roof rails can enter the A/C system, causing drainage backup, mold, and excessive moisture buildup. Sunroof Leaks & Drainage Problems – If excess water enters through roof rail failure, it can overwhelm the sunroof drainage system, making it appear clogged when the root cause is actually the failing roof seal. Interior Water Damage – If the roof rail clips fail, water leaks into the headliner, side pillars, dashboard, and footwells, leading to electrical issues, carpet damage, and excessive moisture inside

ODI #11646029POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

The contact owns a 2019 Toyota Rav4. The contact stated that upon starting the vehicle, the messages "Parking Brake Malfunction", "Secondary Brake system Malfunction”, “4WD Malfunction", "Lane Assist Malfunction", "Pre-collision Malfunction" and messages indicating malfunctions of the electrical system, the engine throttle, and the transmission were displayed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where a spark plug and ignition coil were replaced; however, the failure recurred. The vehicle was taken to the dealer, where the contact was informed that all the spark plugs and ignition coils needed to be replaced prior to the final diagnostic test. The vehicle was not completely diagnosed and was taken back to the mechanic, where a specialist used a camera to diagnose that there was coolant intrusion in cylinder #4, due to a fractured cylinder head. The mechanic related to the failure of NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided because the vehicle was not covered under warranty and the VIN was not included in the recall. The failure mileage was approximately 87,230.

ODI #11645492SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

UNKNOWN

ODI #11641885STEERING

The electronic power steering light intermittently illuminates, particularly when the start-stop system is engaged. I recently brought my vehicle to the Toyota dealership where a diagnostic test was performed. However, no fault codes or issues were identified at that time. Despite this, the warning light continues to appear.

ODI #11641560ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

On 01/29/2025 at around 5:30pm I was driving home from work when suddenly the car stalled. I was going about 45 mph on a secondary to Lane Highway that was completely black because there are no street lights in that area. There were all kinds of warning lights flashing on the dash. I let my car drift to the shoulder was able to break and put it in park. I tried turning the vehicle back on but it would not start. My cell phone showed no Wi-Fi connection but I know the area very well and I knew I could walk several feet to a connection. Therefore spite concerns for my safety I had to leave my vehicle in order to call for help. I walked about 30 ft in the pitch black on this highway dressed in dark clothing on a shoulder that was very narrow. There was a pickup truck coming my way who flashed his high beams in my face but did not stop to see if he could help. Actually I was grateful for this because it's a pretty secluded area and I was very frightened for my safety. I was able to get a connection about 30 ft away from the vehicle and called my husband who said he would be on his way. I walked back to the vehicle got in and tried to start it. It would not start but all the warning lights were flashing on the dash. I decided I should take pictures of the warning lights in case we needed that for the dealer. After a couple of minutes I decided to try to start the car again and it did start. I was able to drive down the road to a Wi-Fi connection called my husband to let him know I was on my way. Once I got home the car seemed to be in order but there was one warning light telling us to take it to the dealer because there was something wrong with the hybrid system. We made an appointment to go in on January 31st. They inspected the vehicle to the tune of almost $200 and diagnosed the problem as follows: hybrid EV battery voltage system isolation internal internal electronic failure rear motor corrosion on both hybrid harnesses. Cost to repair $5,500.00

ODI #11638627UNKNOWN OR OTHER

A warning message "Engine Maintenance Require Visit Your Dealer" appeared on my vehicle dashboard screen on approximately May 22, 2024. I googled and looked up on Facebook group and many other owners shared their experiences who encountered the exact issue with the Engine coolant bypass valve, and it requires a replacement, or else it could overheat and cause damages to the engine. Those owners who got it replaced and shared it costs about $1,000 or more at the dealership. I went to a local mechanic shop, and they diagnosed the exact issue as expected, and they were able to replace the part at a much lower cost than the dealership.

ODI #11632935STRUCTURE,UNKNOWN OR OTHER

Toyota RAV4 5th Gen Power Lift Gate Hinge Issues Unpredictable Failure: If the lift gate or its components fail unexpectedly, it could cause injury to someone loading or unloading items, especially if they are unable to react in time. Obstructed Visibility: If the lift gate detaches while in motion, it could obstruct the driver’s rear visibility, increasing the risk of an accident. Risk to Other Road Users: A detached lift gate or related debris could pose significant danger to pedestrians, cyclists, or other vehicles on the road. Vehicle Stability and Control: A sudden failure or detachment of the lift gate components could destabilize the vehicle, especially at high speeds. Damage to Emergency Equipment: If the lift gate collapses or detaches, it could damage essential safety or emergency equipment stored in the trunk, leaving occupants unprepared in an actual emergency. Child and Pet Safety Concerns: Families frequently use RAV4s as family vehicles. A collapsing or failing lift gate could pose a serious risk to children or pets while loading or unloading. Potential for Escalating Damage: The failure of hinges or struts could result in cascading damage to other parts of the vehicle, such as electrical systems or the rear windshield, creating additional safety hazards. Delayed Emergency Response: If the lift gate malfunctions or becomes stuck in a partially open or closed position, it could impede access to the cargo area in emergencies, such as retrieving a first aid kit.

ODI #11632904ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHERFIRE

The vehicle suddenly started to smoke and burn by itself when driving on the super crowded highway. I immediately stopped the vehicle and found that the burning site was the bottom of the front-left head of the vehicle (please see the images attached). The mechanician I visited after judged that the fire may due to failed electrical parts or system. He suggested to visit a Toyota dealer for recall. However, the Toyota dealer (Crown Toyota, 1201 Kettering Dr, Ontario, CA91761) declined my request with the reason that my vehicle has passed warranty time. The vehicle was just inspected in the Toyota dealer a few days ago. The dealer's inspection report shows that the vehicle does not have any problems besides suggesting to replace tires and front brakes.

ODI #11632084VEHICLE SPEED CONTROLCRASH1 INJURY

The contact owns a 2019 Toyota Rav4 Hybrid. The contact stated while driving 35 MPH and making a left turn, the vehicle suddenly accelerated to approximately 45 MPH unintendedly. The contact stated that the vehicle failed to respond upon depressing the brake pedal, and the accelerator pedal felt stuck, causing the front of the vehicle to crash into a building. There was no property damage. There was no warning light illuminated. The air bags deployed. The contact was able to exit the vehicle. The contact sustained bruising and a fractured rim on the right hand. The emergency units transported the contact to the hospital, where the contact underwent surgery. A police report was filed but the contact did not have the police report information available. The vehicle was towed to a tow lot, where it was totaled by the insurance company. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they would have the vehicle inspected. The failure mileage was approximately 70,000.

ODI #11631969ELECTRICAL SYSTEM,UNKNOWN OR OTHER

The Data Communication Module has failed in my vehicle. This causes several major distractions and increases the risk of an accident. The media screen in the center of the dashboard will send an alert message every 15 seconds saying that ‘the connected device is not compatible’. At night, this alert message is especially bright and distracting. The lights on the SOS button are constantly blinking. More significantly, the SOS button does not work anymore. The only known solution to this problem is either to disconnect the DCM, or to pay more than $1300 to replace it.

ODI #11631815AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER

First the problem was the seat belt malfunction and I check it everything was ok do accident or damage and two week later passager side air bag malfunction I took it to toyota the see the problem they said there are no recall and i have pay out of my pocket to fix manufacture malfunction problem.. after there months later my suv would not drive faster is move very slow and now it not even 5 years now and my transmission went out I have replace it

ODI #11631685SERVICE BRAKESCRASH

The following information refers to recall notice 19V544000 "SERVICE BRAKES" and "ELECTRONIC STABILITY CONTROL" (recall number same for both notices) by Toyota for the 2019 Rav 4 Hybrid: "In 2019, Toyota issued a recall for certain 2019 Toyota RAV4 Hybrid vehicles due to a faulty brake assist system, specifically related to a potential issue with the brake booster pump which could lead to brake failure; the 2019 Toyota Prius was also included in this recall." The recall covered the manufacturing period 4/26/2019 - 6/3/2019 and a recall notice was issued on 7/24/2019 for the affected vehicles and owners were notified on 9/20/2019. We purchased our vehicle on 9/21/2019 with manufacture date August 2019 and on 12/19/2024 we suffered a brake failure causing damage to the vehicle and our garage. The Rav Hybrid Limited comes with sensors that will auto brake if it believes the speed/distance is insufficient and the brakes have not been applied. The brakes were self-applied at the time and no sensor action occurred. I believe the above recall should be extended to include August 2019 manufacture and should also include any sensors that involve the braking system and/or stability control system. Currently we are dealing with insurance and Toyota, no appraisal costs as yet

ODI #11630932POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

Dear NHTSA, I am writing to formally lodge a complaint regarding a recurring issue with my 2019 Toyota RAV4, which I believe poses a significant safety concern. The check engine light on my vehicle frequently illuminates, resulting in the disablement of the all-wheel drive (AWD) system. I initially brought my vehicle to a Toyota dealership, where they replaced the charcoal canister (EVAP) three times based on the diagnostic code. Despite these repeated repairs, the problem persists. Suspecting that the issue might be related to the dealership's service, I sought a second opinion from another Toyota dealership. Unfortunately, they provided the same diagnosis and solution, which again failed to resolve the issue. Given that the AWD system is a critical safety feature, especially in adverse driving conditions, I believe this issue should be considered a safety concern and potentially covered by a recall. Further given that the EVAP system is directly tied to the fuel it also should be considered a safety concerns. The repeated failure to address the root cause of the problem not only undermines the reliability of the vehicle but also compromises the safety of its occupants. I kindly request that the NHTSA investigate this matter and consider issuing a recall to address this widespread issue. Your attention to this matter would be greatly appreciated, as it would ensure the safety and satisfaction of Toyota RAV4 owners. Thank you for your time and consideration. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11629926LANE DEPARTURE1 INJURY

The contact owned a 2019 Toyota Rav4 XLE. The contact stated that the vehicle was experiencing excessive lane assist efforts. The contact stated while driving at various speeds near a right turning lane, the lane assist engaged erroneously, causing the vehicle to jolt and pull towards the right turning lane. The vehicle was taken to the dealer several times; however, the contact was informed that the lane assist was operating as designed. The contact stated while driving 75 MPH with cruise control mode a rainstorm suddenly started. The contact stated he disengaged the adaptive cruise control mode and allowed the vehicle to decelerate. The contact stated that the vehicle jolted to the right. The contact stated while attempting to correct the steering wheel, the vehicle hydroplaned. The vehicle veered off the road at 50-60 MPH and hit several trees, was stuck in the trees, and became crushed. The air bags deployed. The driver's side windshield was shattered. The contact was able to push the door open and to climb out of the vehicle. The contact also received assistance from bystanders. The ambulance examined the contact but was not immediately transported to the hospital due to cost. The contact later went to the hospital where he underwent a brain scan, but no brain damage was found. The contact sustained nerve damage in left arm, injured leg, left arm twitching, head trauma, back, neck, and heart injury. The contact also sustained significant PSTD. The contact stated that a branch that pierced the engine was initially pointing toward the driver's side cabin. A police report was filed but the contact was irate and could not provide the information over the phone. The vehicle was towed and totaled. The manufacturer was notified of the incident, but no assistance was provided. The failure mileage was approximately 11,386.

ODI #11629392ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

I am writing to file a formal complaint regarding a manufacturing defect in my vehicle and the refusal by Toyota to honor its responsibilities for repair despite clear acknowledgment of the issue. In October 2024, I discovered a small water leak from the roof of my vehicle. I attempted to schedule an appointment with the nearest Toyota dealer, but the timing of their available appointments conflicted with my work schedule, and it was not possible for me to get a timely appointment. In an effort to mitigate the leak, I tried to fix it myself until I could get the vehicle to the dealership. Upon visiting the dealership, I was informed that the issue was a manufacturing defect, but they refused to repair my vehicle because I had attempted to fix the issue myself. This worsened the leak, as they did not return my vehicle to its original condition. I was then informed that I would have to bear the full cost of repairs. I had no prior knowledge of any recall associated with my vehicle. After conducting my own research, I discovered that Toyota had acknowledged the manufacturing defect affecting my vehicle model but had not notified me or issued a recall. I reached out to Toyota’s customer service, and they assured me that they would approve the repair through the dealership. However, after approximately a month of waiting, Toyota informed me that they would not cover the costs of the repair, and they declined to take any further responsibility.

ODI #11629204AIR BAGSCRASH2 INJURIES

The contact owned a 2019 Toyota Rav4. The contact stated while driving 15 MPH and making a left turn at night, the contact did not watch the opposite direction and another driver that was driving 40-50 MPH crashed into the passenger's side of the vehicle, between the rear passenger's side door and the rear passenger's side wheel. The vehicle was propelled 2-3 feet in the air and landed 10 feet away from the collision location. The contact stated that the other vehicle was propelled more than 100 feet away. The air bags failed to deploy. The contact's wife was occupying the front passenger's side seat while the contact's daughter was in the booster seat in the rear passenger's side seat. The contact exited the vehicle. The contact did not sustain any injury. The contact's wife sustained soreness in the right leg. The contact stated that he was able to take his daughter out of the vehicle; however, the rear passenger's side door was significantly difficult to open. The contact stated that his daughter had hit her forehead against the rear passenger's side window during the incident and was crying significantly. The contact's friend transported the daughter to the hospital, where several tests were performed. The contact was informed that no internal injuries were found and that the pain would subside. The contact stated that his daughter sustained emotional trauma after the incident. The vehicle was towed to the dealer, where it was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 34,111.

ODI #11629224ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

My car frame floods every time it rains. This flooding includes my sunroof drain clogging. As a result of the water retention in my car’s frame, my cars safety system controller units are being corroded and thus I DO NOT have any reliable safety monitoring system. I have looked into this and this a COMMON complaint for Toyota 2019-2021 Rav4 sunroof cars. I have had the sunroof drain cleared multiple times but the issue remains. So far it has impacted my tire pressure safety monitoring systems. This is a MAJOR safety issue as the electrical safety monitoring system controller units are NOT properly functioning as a result of poor water drainage.

ODI #11628859UNKNOWN OR OTHER

Known DCM issue rendering emergency services button and all DCM services inoperable. Will not be able to activate emergency services in the event of collision. Toyota is aware of this design flaw and put out TSB011220, but they won't cover it outside of the warranty. Potential safety issue

ODI #11627064ENGINE

In September 2023 I kept getting a warning on my 2019 Toyota RAV4 saying “engine maintenance required”. My car had roughly 50,000 miles. I was not due for an oil change and I serviced my vehicle regularly. I tried to take it to autozone to read the code but nothing came up and they said I just needed an oil change which I knew wasn’t true. I finally took it to a local Toyota dealership on September 23, 2023 and the first thing the advisor said to me after I told her about the warning message was “I already know what’s wrong with it, you’re like the 4th car today with the same issue”. The issue was a defective coolant bypass valve. The advisor said the cars most affected were RAV4’s followed by corollas and it was happening at random mileages. I asked if there was a recall and there wasn’t, she advised me to call Toyota to make a complaint which I did and nothing happened. I had to pay around $1000 to get a defective part fixed that Toyota knew about and still hasn’t issued a recall. Theres a class action lawsuit currently involving 2019-2023 corollas and RAV4s, but I still don’t understand why there hasn’t been a recall. If I didn’t get it repaired, my engine could have overheated multiple times causing more issues. They are knowingly not recalling a defective piece of a equipment that has been installed in hundreds of thousands of cars.

ODI #11626605UNKNOWN OR OTHER

Coolant leaked out of a vehicle’s closed-loop coolant system, harming its ability to properly regulate engine temperature. This can cause overheating, stalling, increased emissions, and total engine failure and also allows coolant to leak into and damage surrounding engine components, including a vehicle’s electrical system, the complaint relays. Coolant leak also corroded the sensor on the RAV4 coolant bypass valve, which can caused it to remain in the open or closed position and be unable to properly direct coolant throughout the engine.

ODI #11625484AIR BAGS,UNKNOWN OR OTHER

Water leaking under passenger side visor and near passenger side window near the passenger side airbags

ODI #11625508ELECTRICAL SYSTEM

I have been told by the Toyota Arapahoe dealer that the DCM in the car is bad. All the services the DCM supposedly provides have NEVER worked on the car, leading me to believe it has been faulty from day one. These include all safety assistance features.

ODI #11624987ELECTRICAL SYSTEM,STRUCTURE,FORWARD COLLISION AVOIDANCE

Initially thought a seal on the windshield was faulty, so contacted the business who replaced the windshield. Business owner came to owner’s house Mon, Nov 4, 2024. He did a thorough inspection of all areas where water was identified by owner (dash, under the dash, on the driver side floor) and confirmed it was not the windshield. He then inspected the roof rack and determined the roof rack was defective and leaking water from the ceiling of the vehicle, down into the dash, and ultimately onto the floor. He recommended contacting Toyota because this was a known issue. By 12pm on Mon, Nov 4, 2024 owner contacted Toyota alerting them to the issue. An appointment was made to bring the vehicle in for inspection on Mon, Nov 11, 2024. Owners do not have a garage or carport, so a canopy was pitched over the car in an effort to prevent any further water damage and moisture absorbing canisters were placed in the car. The vehicle was not driven in the rain during the period after first noticing the leak and bringing it in to the dealership. Evidence of Electrical Damage: On Friday, November 1, 2024 the driver side seat became extremely hot, to the point of needing to pull over and turn the car off. The seat heater was not turned on at any point during this time. On Saturday, Nov 9, 2024 and Nov 11, 2024 while driving on the highway, the car (normally driven in Eco Mode) unexpectedly switched into Mud&Sand mode and all safety features switched off. Owner was unable to manually override this occurrence. The “Normal” button did not work. After a few minutes, the vehicle switched into the default setting and owner was able to put it back into Eco Mode. On Nov 11, 2024 owner brought vehicle into Toyota for diagnostics. Owner requested that the electrical components also be inspected and was told it was not covered under the Customer Support Program.

ODI #11622773ENGINE

Engine maintenance required when AC is turned on. This is an issue with the coolant by pass valve, many rav4 owners have reported but a recall has not been established

ODI #11621662ENGINE

My coolant bypass valve gave out and Toyota is insisting it’s not covered under warranty my 10 year warranty. Toyota knew there was a defect and didn’t tell consumers.

ODI #11620818ELECTRICAL SYSTEM

A distracting message “a connected device is not supported” flashes on my console screen every 10 seconds. This occurs when there are no device or cable connected. It blocks the clock and driving directions if I am projecting them through CarPlay. The SOS emergency system lights flash back and forth from red to green.

ODI #11620817ENGINE,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

I was stopped at a red light. When the light turned green and I pressed the gas, the engine sputtered and almost shut off. Just before I came to a stop, the engine revved up and the vehicle accelerated. The uneven acceleration is concerning. I recently replaced the gas cap and serviced the fuel system, which leads me to believe there is a defect with the engine. Later in the day, the check engine light went on and AWD system, cruise control, and lane assist were disabled.

ODI #11620195ENGINE AND ENGINE COOLING

Toyota has a coolant control valve problem on the RAV4 that it has known is a problem but will not issue a technical service bulletin or recall. It is only covered by the extended warranty. Any other is 800 dollars out of pocket. The warning ️ on the dash blocks the speed indicator and cannot be cleared until the fix is made.

ODI #11620267UNKNOWN OR OTHER,ENGINE

A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. The car then ran hot and started jerking. I took it to autozone for them to look and could not find anything, I had a mechanic come over to look at it, and he couldn't find anything either. I sent it to Toyota Wolfchase in Memphis TN. Who has stated it will be two or three days before they can even look at it. This seems to be a common problem with Toyota cars yet there's no recall I have seen numerous complaints on Google Reddit, TikTok, and more. I called corporate to make a complaint and they said they don't see any complaints which I know is not true

ODI #11619505ENGINE

In July of 2023 at only 23K miles but out of warranty coverage, I received the Engine Maintenance Required warning for the failure of the Coolant Bypass Valve. I took it to the dealership (Alamo Toyota in San Antonio, TX) and they said it needed to be replaced and would not be covered under warranty. They quoted over $850 to do the replacement but the part was on national backorder. After returning home I started doing research and found that this is happening at a very high rate and thus there is obviously a defect to this part. Toyota should be treating this is a defect, fixing the issue and providing the fix as a recall fix. I should not have to pay near $1000 to replace a defective part with another defective part that will most likely fail again. Since I am a very low mileage driver, from July 2023 to now I have only driven 4K miles, I have not replaced the part but continually monitor the engine temperature and for any coolant leakage. I know there is now a class action lawsuit but shouldn't the NHTSA get involved due to the number of failures on RAV4s and Corollas and the lack of responsibility being taken by Toyota?

ODI #11618988UNKNOWN OR OTHER,ENGINE

When I was driving the car to work the automatic system (malfunction ) failed to restart in red light, i have to stop to restart (Awd malfunction } says to take to the dealer, I was driving back tothe dealership , they are saying car had zero coolant in syystem, raditor was leaking engine overheat to blow head gasket, a week before i was taking car dealership to state inspection and found only one issue that was back brake to change, no leak nothing they found, now i spent $7679 dollars to fix it i had all the proof what the dealerships try to say from the begining even I fixed, i am trying get rid of the vehicle now , it isonly 47454 miles when the incident happend.

ODI #11616751UNKNOWN OR OTHER,SERVICE BRAKESCRASH1 INJURY

[XXX] - Driving my 2019 Rav4 Hybrid Se nearing [XXX] [XXX] traveling 25-30mph suddenly felt like car was moving faster, stop sign came up fast, slammed on brakes with 0 effect! Yelled [XXX]? as I shot across the highway, down the shoulder, coming to rest against a couple small trees. No air bag deployed, wearing seat belts of course, still bumped head on ceiling causing small laceration, neck trauma, and Dr found I had also suffered a Vitreous Detachment (eye). Did not lose consciousness. Vehicle damage appeared to be front left corner but enough underneath to total vehicle. Very fortunate no other vehicles involved and that debris brought car to a stop instead of a big tree or wall. Two witnesses heard brakes... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11614810SERVICE BRAKES

The brake caliper remain stuck

ODI #11614965ENGINE

The coolant bypass valve has leaked. It is available for inspection upon request, however this seems to be a larger ongoing problem across the country with this make, model and year. The check engine light did go on.

ODI #11613427SERVICE BRAKES,ENGINE

Engine: I got the 100k engine maintenance done. I replace my coolant and got an oil change. The engine maintenance required warning is still on my dashboard and will not go away because the diagnostic reader states I need a new coolant bypass valve. This is not apart of the factory maintenance, alot on rav4 owners are dealing with this, and it is very pricey. I think it is best for this type of situation to be recalled. Brakes: I got my front brakes replaced and I had issues with my front calipers. My mechanic said both calipers had holes in them and caused my brake fluid to leak which has affected my braking alot. It takes a long time to brake and I’ve experienced this even after I’ve paid alot of money to get my driver said caliper replaced, still need to get my passenger side replaced. My mechanic only uses toyota brand supplies so I’m not sure why there isn’t any longevity in the quality of supplies. I’ve only had the vehicle for 2 years.

ODI #11613661ENGINE

The “Engine Maintenance Required” light came on, indicating issues with the coolant valve. This is become a common issue with the RAV4. If this is becoming a common issue for owners, it needs to be looked into!! I commute and my engine can overheat.

ODI #11613162ELECTRICAL SYSTEM,ENGINE

Defective coolant bypass valves on my 2019 Toyota RAV 4 have caused coolant to leak out of my vehicle’s closed-loop coolant system, harming its ability to properly regulate engine temperature. Eventually the message “Engine Maintenance Required Visit Your Dealer” appeared on my dashboard indicating an issue with the engine. An internet search of this error message on the 2019-2023 Toyota RAV4 and Corolla models shows this is a widespread defect, affecting hundreds of Toyota owners. A class action lawsuit has been filed against Toyota regarding defective coolant bypass valves in the 2019-2023 Toyota RAV4 and Corolla models [XXX] et al. v. Toyota Motor Sales, U.S.A., Inc) but Toyota has still not addressed this defect with a recall. Attached is a copy of the mechanic invoice I just paid to replace the defective coolant bypass valves on my 2019 RAV4 as the engine was not maintaining temperatures appropriately and in risk of total engine failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11612290ENGINE

Coolant valve failed ($700)shortly after warranty ended; extended warranty did not cover repair. Coolant valve then caused harness to be unusable causing for a $4500 part replacement to be required. During the whole process the Toyota dealership maintenance told me that the engine repair required alert was for normal maintenance and directed me to continue driving with it until my scheduled service every time after speaking with three different people and a mechanic at the dealerships maintenance shop. I was then told after bringing in the car that I could leave although the alert was still present. Finally after the maintenance supervisor looked at my car I was told it was not safe to have been driving. Toyota made a faulty part that they expected to break and still put it in vehicles. They then are not even aware/ do not acknowledge this widespread issue in 2019 and 2020 rav-4s and Carrolas. This defective part can cause the engine to have catastrophic issues as I was later told by the maintenance manager at a Toyota dealership. However, Toyota is leaving car owners and leaders out of thousands of dollars in repairs and not acknowledging or warning customers of a dangerous issue.

ODI #11612445ENGINE

My 2019 Toyota RAV4 had been making a loud noise at random intervals when driving at high speeds such as freeway speeds. The dealer said they could not reproduce the issue. A couple years later at around 65000 miles my engine maintenance required message came up and would not go away. I took my vehicle to get the code read and there were no codes. I kept smelling fuel or different unpleasant smells when driving the vehicle. The engine maintenance required notice would turn on every single Time I used the AC. I later went to the Toyota dealer and they said the coolant bypass valve had been leaking and causing the engine maintenance notice to come up. This is a new vehicle that has been maintained properly and rarely driven far. The part and labor was $824.

ODI #11611776ENGINE

I got an alert on my screen that would not go away. It said Engine Maintenance Required.” Went to auto one & there was 0 diagnostics associated with any codes. The guy said that it is the coolant bypass valve and that there is a class action in the works. He said most places charge $600 - $700 to replace and to hold on to my receipts.

ODI #11611410ENGINE

Out of the sudden, the engine light started to display a message to check engine and overheating of this took place continuously. My Rav 4 only has 70k miles and I got it pre-certified from the dealer. This error is the Coolant Bypass Valve. This Valve is connected to a radiator hose.

ODI #11610629ENGINE

A warning message appeared that stated: “Engine maintenance required - Visit your dealer”. At that time my vehicle had 38,796 miles on it. I contacted the Service Advisor at Toyota of Newnan who advised that it was likely the Coolant Bypass Valve on the engine and that they have had issues and repairs relating to that condition on their RAV4 and Corolla models. Their mechanics confirmed that this was the fault and that failing to have it repaired / replaced could result in engine overheating and engine seizing which could result in lose of vehicle control and endanger other vehicles on the road. Sensing the urgency, I had the repair / replacement completed at a cost of $846.68. Service advisor stated that many of the other vehicles with the same problem were still under warranty and repaired at no cost to the consumer. In my opinion this recurring defect among two Toyota model lines is occurring with enough regularity to warrant Toyota issuing at least a Service Bulletin and covering the cost of the repair and reimbursement to those that had to pay for the repair.

ODI #11609549ENGINE

Check engine light came on. Ran codes in vehicle and showed code P2681-15 engine coolant bypass valve needs replaced.

ODI #11609157ENGINE

2019 RAV4 with 50120 miles engine maintenance light. It is a very common problem with Rav4s. coolant bypass valve...... My brother has same model same problem. Spent $600 to replace it. Toyota is charging $600-$1000 to replace defective part.

ODI #11609023ENGINE

2019 rav4 at 59,000 miles engine maintenance required popped up. Went to the dealer, service advisor knew exactly that coolant control valve needed to be replaced because it being so common. I looked it up and coolant bypass valves in the 2019–2023 RAV4 and Corolla models. Some owners have reported that this defect could affect the vehicle's performance and longevity. Now I have to spend almost 1,000 for a repair I didn’t even cause because Toyota built a faulty valve.

ODI #11607975ENGINE

Engine error message showed up after extended warranty expired by 600 miles. To fix the error message Toyota charge $871 total combined diagnostic, part and labor. The problem was coolant by pass valve shorted.

ODI #11608079UNKNOWN OR OTHER,ENGINE

Coolent valve needed to be replaced

ODI #11608118Carry Handle, Shell, Base,Other/I am not sure

Maxi-Cosi Emme 360… MAJOR SAFETY CONCERN! When in the locked position with confirmed “locked” emblem visible, the car seat can easily be knocked loose and rotated. There are of course several warning labels on the side that say do not attempt to rotate the seat while in the locked position without using the appropriate release handle. The amount of light force I am apply is extremely minimal and nothing compared to the torsion that will be exerted to the car seat during a serious collision. We have already contacted the manufacturer directly, this is now the second car seat we have received with the same issue. We have been on the phone with tech support. They have no idea what’s happening and cannot resolve the issue. Again, this is a very serious safety concern with the car seat.

ODI #11607810POWER TRAIN,UNKNOWN OR OTHER,ENGINE

Toyota Rav4 2019 XLE - Engine Coolant Pump Performance/Stuck Off Error code P26CB milage 56,920 Toyota says this is NOT covered by the 5 year power train warranty. For years Toyota has manufactured this water pump that freezes up due to manufacturing defect that allows the magnetic base housing to rupture. Dealers want to replace entire pump (or at least charge for it) verses replacing the frozen plastic rotor. Dealer claims this is not covered under 5 year power train warranty. Why not? My car temp started climbing and took me hours to get home (10 miles) as I kept stopping for hours waiting for engine cool and sprinkling water from bottles over the engine and trans housing where it butts against the engine (silver brading). (This was late in weekend night - repair shops not open. I do see a recall investigation started (no recall yet) and just wanted to add my complaint to the issue. At first the temp gauge read normal but later started climbing. The engine light did come on the the DB2 said P26CB.

ODI #11606592ENGINE

Coolant bypass valve

ODI #11606637UNKNOWN OR OTHER

“Engine maintenance required, see dealer” message appeared on dash. Message cannot be cleared and blocks important information while driving. Diagnostic was performed and no codes were observed. Toyota dealership stated that the message is due to a faulty engine coolant bypass valve.

ODI #11606143POWER TRAIN

I have the 2019 Toyota RAV4 Adventure that was manufactured with a defective differential, per T-SB-0067-20, Toyota has acknowledged that the differential were defective and that affected thousands of 2019-2020 RAV4 Adventure and Limited trim models. The defective part number is 41110-42050 and the new, superceded part number is 41110-42054. I reached out to Toyota numerous times to rectify the issue has the differential clunks and could seize causing loss of control. My vehicle was deemed a "total loss" due to hail damage and Toyota refuses to assist because of the total loss, but the vehicle was manufactured with the defective part and my vehicle suffers the VERY same issue as that a non-total loss vehicle suffers. The title status is irrelevant as the defective differential was installed BEFORE the total loss, so the title status is inconsequential. This is a safety concern because the differential could fail due to seizure, shatter, explode resulting in a loss of control and injury to me the driver and others on the road. I've expressed this numerous times with Toyota.

ODI #11605791ENGINE

Upon reaching 50k miles, vehicle prompted a "engine maintenance required, please contact dealer" message. Upon inspection at the dealer, I was told this is a common issue in newer Toyota RAV4/Corollas and employees have been seeing this issue continuously. There is no way to bypass this message without getting the part replaced and the replacement runs anywhere ~$800 -$1000. How are so many people dealing with the same issue and Toyota has yet to issue a recall?

ODI #11605063VISIBILITY

The contact's daughter owns a 2019 Toyota Rav4. The contact stated that the driver’s and passenger’s side front windows became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, who diagnosed that the window regulators on the driver's side and passenger's side front windows needed to be replaced. The vehicle was not repaired. The contact who is a mechanic stated that the steel cable in the plastic had deteriorated, and water and moisture had entered the vehicle, causing corrosion. The contact replaced both window regulators. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 63,000.

ODI #11604874STEERING

sounds caused by the steering wheel when traveling at 40 to 60 mph. It gets louder as you turn the steering wheel.

ODI #11604494ENGINE

Coolant bypass valve failure The issue has been confirmed by a service center and was told a very common failure in my make & model of car. Warning light came on dash board and immediately had checked at service center. The fix is $900, which is frustrating because a class action lawsuit is being gathered for this same defect in my same model of car.

ODI #11604355STRUCTURE,UNKNOWN OR OTHER

The rear power liftgate metal hinges are peeling away from the body of the vehicle. My liftgate doesn't close properly and is out of alignment to stay safely latched closed and has become 100% unusable. There is a 1.5 inch gap (you can see light and water can enter) on rear pass. side and the door is tightly jammed closed on the rear driver side. After speaking with a Toyota service manager, he casually let me know he sees this frequently. I have learned this is a very known issue yet Toyota will do nothing to prevent these defective hinges from being installed or cover repairs. The service manager told to take it to the collision center to get quoted on a repair. I did and my out of pocket cost (because Toyota won't take responsibility for this defect) is between $700 and $2700, depending how much damage occurred to other components caused by the defective hinges (the collision company has also stated they've done many of these repairs). My vehicle showed no visible sign of failure prior to breaking. It would occasionally fail to close, as if an object was in the way, but upon re-trying to power liftgate button, it would close. Sometimes it would take 3 to 4 times to be successful. But, it never appeared as if it was out of alignment or damaged until last weekend when I tried to close it and it forced closed itself VERY incorrectly. Considering my vehicle was purchased less than 5 years ago, brand new, this shouldn't be happening. It definitely shouldn't be showing this kind of wear on a vehicle I haven't even had to change brakes, tires or a simple headlight on the ENTIRE ownership of the vehicle. When I use those items every single day. My liftgate is used 1 time or less a week. The cost of this repair is half what I still owe on it and I didn't even do anything to cause it, it happened due to faulty hinges that are NOT safe. How do I know my hatch won't open while driving? Or that it won't break opposite and my liftgate becomes unsecured from my suv altogeth

ODI #11603936ENGINE

Hi there. As of June 17, 2024, there is a class action lawsuit against Toyota regarding issues with the coolant bypass valves in the 2019–2023 RAV4 and Corolla models. Some owners have reported that this defect could affect the vehicle's performance and longevity, potentially leading to expensive repairs. The plaintiffs allege that Toyota has violated the Magnuson-Moss Warranty Act, the Florida Deceptive and Unfair Trade Practices Act, and California's Unfair Competition Law, Consumers Legal Remedies Act, and Song-Beverly Consumer Warranty Act. They are seeking a jury trial, declaratory and injunctive relief, and punitive damages. I encountered the same issue on July 3, 2024, and visited Toyota Scott Clark (Charlotte), where I was charged $129 for diagnostics and $835.60 for further service to fix the problem. I am not willing to pay for this service, and Toyota has refused to cover the cost. I am joining the class action lawsuit against Toyota.

ODI #11603675ENGINE

Coolant bypass valve

ODI #11603775POWER TRAIN

Defective coolant bypass valve. Defective valve can cause total engine failure and mechanical failure leading to accident or injury up to and including death. Has been confirmed by service center. Engine service required light is on and will not go off there was no warnings of any issues prior to the light turning on. This is an expensive out of pocket fix in upwards of $1000.00

ODI #11603661ENGINE

My engine maintenance light will not shut off due to a engine coolant bypass valve circuit short to battery. I also have warm fluid dripping on my feet when ac is on. The dealer says water under the dash is from from recalled roof rails. There has been a recall for code that pops up on my mechanic Toyota number20TA04. Dealer says he does haven't code so toyota hasnt issued any issues or re all for engine bypass valve. Toyota now has a class action law suit for this part. I can't afford $700 repair, can't see the messages or my speed due to the engine maintenance required on my screen which can't be reset. This is dangerous and can cause the need to have engine replaced, start engine fires. Toyota has known this issue for 5 yrs and needs to be held accountable.

ODI #11602640ENGINE

Engine maintenance required per dealership it is the coolant bypass valve. Reason for failed per Toyota “bad luck” appears to be a class action suit filed for this issue current mileage 72,384

ODI #11602790ENGINE

Coolant Bypass Valve Failure Engine Maintenance Required: See Dealer message appears on the drive screen when driving and you can't remove it- which means you can't see your digital speed or what you are setting your cruise at. The failure of this valve will cause the car to overheat which will lead to radiator/engine damage if not taken care of immediately. This part needs to be recalled!!!! RECALL THE TOYOTA COOLANT BYPASS VALVE! It is a faulty part that is failing in all 2019-2020 Toyota models. Mine is a 2019 RAV4. The part is plastic and is failing across the board. It Is costing $996.00 to have this problem diagnosed and fixed so I can drive my car again. I am a teacher and this is a substantial amount of money for a plastic part that should have never been used in the first place. Toyota needs to be held responsible for its cheap and faulty parts. I didn't know if I was going to make it to the dealership or not.

ODI #11602354UNKNOWN OR OTHER

THE CENTRAL ENTERTAINMENT TOUCH SCREEN /DISPLAY HAS NOT BEEN WORKING AT ALL. CARPLAY AND CHARGING DOES NOT WORK AT ALL AS DISPLAY IS NOT WORKING. SPEAKER SETTINGS AS WELL AS GAS MILEAGE INFO CAN NOT BE ACCESSED AS IT DISPLAYS NOT WORKING OR NOT RESPONSIVE. I TRIEDTO CHECK WITH TOYOTA DEALERSHIP HERE IN LOUISIANA AND THEY ARE SAYING THAT IT IS OUTSIDE WARRANTY AND HAVE TO PAY 1500 DOLLARS TO CHANGE THE RADIO AND THE DISPLAY COMPLETELY. TO ME PERSONALLY IT LOOKS LIKE A SOFTWARE ISSUE RATHER THAN A HARDWARE PROBLEM. HOPE IT HAS A SIMPLE FIX. PLEASE INVESTIGATE THIS ISSUE SO THAT OTHER DRIVER'S DO NOT ENCOUNTER THIS PROBLEM WHILE DRIVING AND GET INTO A LIFE-THREATENING ACCIDENT. APPRECIATE YOUR HELP.

ODI #11602459ENGINE

Engine maintenance required notification came on - told it was due to the coolant bypass valve circuit shorting to the battery

ODI #11601321ENGINE

Known issue and reported by many others. Coolant bypass valve needs to be replaced around 30,000 to 50,000 miles. Occurs when turning on AC. Engine maintenance required sign pops up and cannot remove which does not allow driver to see speedometer leading to unsafe driving speeds.

ODI #11600836ENGINE

A “Engine Maintenance Required” notification came up on dash boards. When car was taken to dealership and a diagnosis was made they stated that the engine coolant bypass valve was damaged and needed to be replaced. Upon research online it appears that Toyota would be recalling over 44,000 vehicles of the makes RAV4 and Corolla ranging from the manufacturer years 2019-2023. The issue with these vehicles states that potential of a crack forming in the engine, a result of a manufacturing error. Coolant or oil could leak from the crack, leading to the engine stalling, overheating, or possibly catching fire. This issue can be found within several articles. The dealership is wanting me to pay $787+ tax for an issue that appears to be a manufactured issue which later I may not be refunded.

ODI #11601043ENGINE

Coolant Bypass Valve Defect. Toyota sold me a 2019 RAV 4 knowing there are problems with coolant bypass valve. Toyota RAV4s and Corollas is “insufficiently manufactured and/or designed” as it can crack and leak coolant. Once a leak begins, the coolant comes into contact with an electrical connector near the valve and corrodes and damages the component, the filing says. Once this occurs, a vehicle’s engine can no longer communicate with the coolant bypass valve during operation, the suit states.

ODI #11600429ENGINE

A message popped up on my dash "Engine Maintenance Required - See Dealer". After further research this is a known issue with the Toyota Rav4s. The coolant bypass valve gets stuck open/closed. I took it into Toyota and before they even looked under my hood, he read the message on the dash and said "I know what it is". After paying $742.16, it was fixed. My local mechanic was not aware of this issue, so I had to go through Toyota directly. If someone cannot afford $700-$1,000 repair, they risk their engine overheating. Toyota is aware of this issue and they have not recalled this part in their vehicles that is consistently failing.

ODI #11598227FUEL/PROPULSION SYSTEM

I was told on 6/28/2024 that my car needs a new coolant bypass valve at a cost of 900.00 on researching this I see there is a class action suit against Toyota because there are so many people with this problem and it should be a recall. Not sure where to go from here .

ODI #11597516FUEL/PROPULSION SYSTEM

My RAV4 does not hold a full tank of gas. It only allows half a tank get full of gasoline. Toyota says they don't know how to fix, as well as two other shops I have brought it to. There are no engine messages or any other signs of issues. Gas will gush out of the tank when filling up if I do not stop at half way.

ODI #11597257ENGINE

Toyota RAV4 2019, Coolant Bypass Valve issue. The car began displaying the message “engine maintained required visit dealer”

ODI #11597047UNKNOWN OR OTHER

Engine maintenance light - requiring change of coolant bypass valve

ODI #11595426UNKNOWN OR OTHER

I own a 2019 Toyota RAV 4. After realizing that my liftgate does not close properly I discovered that the hinges are cracked resulting in issues with opening and closing the tailgate and causing a misalignment when the door finally shuts. In further researching I have discovered there are hundreds of vehicles affected and owners impacted by this manufacturer defect. Toyota fails to take any action despite having an extended warranty. I fully believe this should be a recall issue with full responsibility on the vehicle manufacturer for installing faulty parts.

ODI #11594932ENGINE

my Toyota RAV4 2019, At around 44500 miles a messaged started to showing up, message was "Engine Maintenance Required" "Visit your Dealer", the message cannot be disregarded, it blocked important part of the dashboard. No other warning light or failure lights were on. Upon taking the vehicle to the Dealer, agent mentioned it could be a non reseted counter for the regular 5000 miles next service reminder, however such maintenance wasn't due, after check by additional person, technician and scan, it turned out to be the bypass valve sticking, code found P268115 and suggested repair for around $900, since vehicle is no longer under the limited warranty cost would have to be covered by the client. Agent told has to be done other wise cooling system for the engine could be at fault causing overheating, and ended up on a mayor engine failure by overheating. It doesn't seem to be a normal failure found on the users manual, hence could be a possible manufacturing fault which Toyota is not covering.

ODI #11594629ENGINE

Engine maintenance is required sign when AC is on.

ODI #11594536UNKNOWN OR OTHER

My issued started as a persistent warning light that the vehicle needs to be taken to dealer. They informed me that the the Engine Coolant Bypass Valve was malfunctioning. This problem is so common that the service writer was able to diagnose it within 10 seconds of hearing the symptoms. Apparently these parts are used in the RAV4, the corolla and some Camry’s 2019-2021. These aren’t even a question of if they will break but how soon (sometimes as early as 20,000 miles). My car has 38,036 miles on it. It is very low mileage and driven conservatively. The safety issue is that this repair is to put the same faulty part in, which costs just shy of $900, only to have the same issue reoccur in another 20-30k miles. It is tempting to continue to drive the car without making the repair, as it is costly and frustrating, yet it is not safe so the repair must be done. This is such a widespread problem in these cars, that there is no doubt that some drivers just cannot afford the expense and are continuing to operate their vehicles, regardless of safety. I believe this should be a recall or at the least a warranty enhancement to the parts as they become faulty, so that until Toyota has a better fix, it is no fault of the driver and not an unexpected expense to cover to drive their fairly new vehicle, which they didn’t expect to have to need costly repairs so soon. This is an issue inherent in either the poor design or the poor manufacturing which forces the drivers to put safety in competition with their financil

ODI #11594402ELECTRICAL SYSTEM

SUV showed on the display that there was a Hybrid System Malfunction. SUV is in a Toyota dealership shop in Aberdeen, WA. I called the shop immediately when the notification came up. Was advised that it was OK to drive until check engine light came on, which it didn't. I only drove to work amd back after the notification and call to shop. The cruise control would turn off and I'd be notified on the screen. Again was told ok to drive until check engine light came on. Approx a week after calling shop, SUV would not start before going to work. Had to be towed to shop. Potential safety issue if this happened while driving on highway or while in a rural/wooded/off main road area with no cell phone service. I was told my the shop that another SUV had recently had the same issue. Shop says that the wiring harness is exposed to the elements as built by Toyota. Has not been inspected by anyone but the Toyota dealership service dept. No warning ahead of time, just a notification while driving that there was a Hybrid System Malfunction amd then a Cruise Control Malfunction.

ODI #11593941ENGINE

An “Engine Maintenance Required” signal came on my dash and turns out the coolant bypass valve needs to be replaced. Come to find out almost everyone else with this car has the same problem around 50,000 miles. I bought this car used and have had it for less than a week and the repair is at least $600. Super disappointed.

ODI #11593961ELECTRICAL SYSTEM

My rear backup camera has intermittently worked for almost 2 years now. I was not included in the recall Toyota K05 / NHTSA campaign number 19V576, but I do believe I should be included as the issue describes the issue I have been having. Dealer advised me I need a new camera but the camera works from time to time. The dealer could not replicate my issue in Oct 2023. I’m still having the issue and it has gotten worse.

ODI #11593394UNKNOWN OR OTHER

Vehicle has been releasing a chemical odor when engine is started. At 36,000 miles the Engine Maintenance Requird light alerted driver to have vehicle checked. Diagnostic indicated the Coolant Bypass Valve was needing replacement. Cost for repair $760 + tax. Part for repair is priced at less than $100 at local car parts store but repair must be done at dealership to maintain powertrain warranty. POV: Excessive price for a part that should not be failing at 36,000 miles. Driver advised to not drive vehicle for safety reasons.

ODI #11593485ENGINE

I got a check engine light p2681 for coolant bypass valve open. I have a scanner and I work for Lithia Dodge of Billings, MT. Upon some research online, many more people all have the same part going bad because of the same defective part going bad. Dealers are charging anywhere between $600-$900 to fix this defect. With so many defective valves going bad across the United States, this should be a recall.

ODI #11592530ENGINE

"Engine Maintenance Required Visit Your Dealer" warning that would not clear for a defective coolant bypass valve. No way to know that this was the issue without taking the vehicle to the dealer. Car began to overheat presenting a danger when driving distances to myself and other drivers.

ODI #11592065STRUCTURE

For a long time, lift gate was not functioning correctly, when trying to close the liftgate does not close. In peak winters it was a lot of frustration to close the lift gate. Showed it dealership many times, later that issue worsened to hinge tear. Now it shows like falling apart. Requested to Toyota to repairs, repair is not done yet. Assistance in this regards would be highly appreciated.

ODI #11591926ENGINE

Engine maintenance required, visit your local dealer warning light would not turn off. This in itself is a safety issue as it is distracting and disables on screen speed, miles left until empty, and other helpful driving information from being displayed in view. Visited dealer and was told COOLANT BYPASS VALVE was defective and that continuing to drive the vehicle without replacing could cause blown head gasket and engine failure. Researched issue and came upon numerous threads including several Reddit threads explaining and detailing the severity and widespread issue that this is for regularly maintained RAV4s. This should be a recall.

ODI #11591345ENGINE

"Engine maintenance required" warning light came on and unable to bypass at all, leaving driver unable to read odometer or speedometer while driving. Had to go to the dealership 2 days in a row before they finally addressed the warning. Service staff informed this is indicating the coolant bypass valve is damaged or has failed. Also informed that this is a very common issue regardless of location, mileage, or usage of vehicle and will happen to all RAV4 owners of certain years eventually. A quick google search will show this is an extremely common issue and a result of using inferior quality parts in manufacturing. Toyota should recall this issue asap and reimburse drivers as many people have had the same problem. Had to pay over $600 at dealership to address issue that Toyota's manufacturing caused and to be able to have full usage of vehicle again. This is a dangerous issue if drivers without financial means to address this problem are driving without being able to use their vehicle display tools among other issues regarding the engine.

ODI #11591356ENGINE

Engine maintenace required sign coming up on dashboard.

ODI #11590894UNKNOWN OR OTHER,ENGINE

Engine coolant valve by-pass issues. Engine coolant bypass hose fails.

ODI #11590670UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

"Engine Maintenance Required See Dealer" message keeps appearing on my bashboard took it to my local Toyota dealer and they confirmed the problem is the coolant bypass valve/hose $150 to find the find the problem and $700 to fix apparently this is common in 2019-2022 RAV4s. Now my car won't drive for long without over heating I have only had my car for a year and a half and drive less than 5,000 a year.

ODI #11590460ELECTRICAL SYSTEM,ENGINE

“Engine maintenance required” maintenance light on dashboard. Very common issue within RAV4s. This message blocks the odometer on the dashboard when visible. It shows warning lights on the display as well. The part that needs replacing is a “coolant bypass valve”. My dealer wanted nearly $1000 to replace this part, and told me this part was on back order nationwide. My car begins to overheat after 1.5 hours of driving. The dealer said to pull over when operating my vehicle and it begins to overheat. This problem is an inconvenience as I commute to work in a busy city. This problem was first presented last week after my scheduled oil change with my local dealer. The next day (5/17/2024) the light came on my dashboard—unable to be removed. I first brought it into the dealer for a diagnostic on 5/20/2024, this is when they diagnosed a coolant bypass valve. I brought it back to the dealer today (5/23/2024) to have the part replaced, and was told it was on back order. I am afraid to operate my vehicle for long periods of time due to this issue. It has become a major inconvenience in my personal life this week, causing me to call out of work twice. This needs to be addressed by Toyota immediately.

ODI #11590076ENGINE

Engine maintenance required warning notice came on. Researched showed this to be a failure of the coolant bypass valve. It is a well known and documented problem with can lead to the engine overheating and seizing. Called dealership and they were well aware of issue and wanted $1,100. to repair. My car only has 46K miles on it. Toyota should issue a recall.

ODI #11589708STEERING

Steering wheel is blistering/ peeling in the areas that heat up. I have asked Toyota to address the issue and the refuse to do so.

ODI #11589749ENGINE

A warning notice displayed on my vehicle indicating that "engine maintenance required" "visit your dealer". The warning message will not clear from the display. A certified auto mechanic downloaded the code which indicated that the issue was a failed Coolant Bypass Valve. This part is a known and frequent issue with Toyota's and there is such a high demand for this part that it is on backorder nationwide. The earliest that this part is available may be July or later. TSB #TTT069922 has been issued regarding this prevalent issue. This problem directly impacts air conditioning performance. Due to the long wait for the part, air conditioning will not cool to the level needed for the long hot summer ahead. Toyota should consider issuing a recall for this problem.

ODI #11589007ENGINE

Coolant Bypass Valve failure with only 27000 miles

ODI #11589095POWER TRAIN

have experienced transmission problems when stopping, such as the vehicle lurching forward when the gas is pressed again. 69000k miles on car.

ODI #11589138UNKNOWN OR OTHER

Coolant bypass value malfunction. Engine maintenance required message popped up on dashboard and display screen. The check engine light never came on and still hasn’t came on. Message will come on when starting the car every other time. Was told the radiator value/hose(coolant bypass value) was faulting in most 2019 Rav4s and it’s a common issue they have. If you run the AC, the car will start to overheat and leak

ODI #11589151ENGINE

At 73,000 miles the "engine maintenance required" warning light came on indicating the coolant bypass valve is damaged or has failed. A quick google search will show this is an extremely common issue and a result of using inferior quality parts in manufacturing. Toyota should recall this issue asap as many people have had the same problem.

ODI #11588638UNKNOWN OR OTHER

my 2019 Rav4 has a message "to visit the dealer" vehicle needs maintance. i believe code #P2681. The coolant bypass valve. the dealer told me that the coolant bypass valve needs to be replaced. Also through my research this is a know issue with certain Toyota vehicles including the Rav 4. Deal needs approx $1,000 to replace the coolant bypass value. My personal mechanic researched the known issue and wants me to purchase the parts from Toyota #16260-f0010. $119.68 from toyota online parts. I am not sure what to do. No recall "YET" and vehicle not in warranty.

ODI #11588644ENGINE

“Engine Maintenance Required” appeared on the screen. After an internet search I took the vehicle to Passport Toyota in Marlow Heights, MD. Dealer claims “Engine coolant bypass valve” needs to be replaced. They charged me $681.72 for the repair. After a little research online including nhtsa.gov this seems to be an extremely common issue and needs to be recalled.

ODI #11588353UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE

I bought this car last year on October 4th from carmax (mileage was 62k at the time of purchase). I started to have problems the next month on November 6th with the brakes which was rusted and had to replace the pads. That was very dangerous and could have hurt myself driving around the heavy rain at the time. I was scared for my safety and others wellbeing so I took the car to the dealership. Their mechanic checked the car and told me that this wasn't fixed or checked since April 2023 before I bought the car in october 2023. I had problems with the infotainment system. the map navigation for my android and iPhone doesnt work anymore. the mechanic at the dealership fixed the rear break pads and discs but couldnt fix the infotainment system even after updating the system. He issued me a 250 dollar refund and was charged 680 dollars for the rest of the job. Another issue happened on March 2024 for the front barring needed to be replaced from a carmax mechanic shop. Paid 380 to fix. This month I got a message saying " engine maintenance required, go to dealership". I took the car to the mechanic and explained that the computer code error message means the coolant valve is defective. I'm thinking of going to the dealer tomorrow up until I found out the car never got the recall repaired from this website. Could this be the reason why I'm having this may problems? The car hasn't been inspected by police or insurance, only the toyota manufacturer on November 6th who told me about the car not getting fixed since April 2023. I have the invoice of all these repairs done. The latest mechanic that told me about the coolant valve being defective thought I needed to change my oil. He did change the oil and charged me 189 dollars. I'm planning on taking the mechanic to fix that problem since the toyota dealership was gonna charge me to fix the transmission fluid which isn't the problem. I will upload the receipt for the oil change job.

ODI #11588173UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

Bypass coolant valve is a known issue and while the valve isn’t broken or leaking the car is prompting for a fix that isn’t necessary of a fix.

ODI #11587884ENGINE

ENGINE COOLANT BYPASS VALVE CIRCUIT

ODI #11587135ENGINE

Engine coolant bypass valve failure when the vehicle was very new. Message "engine maintenance required" showing on screen, unable to bypass message. Nearly $1000 to fix, which is not something I am capable of doing.

ODI #11587226ENGINE

The vehicles “Engine Maintenance Required. Visit your Dealer” notice appeared on the dashboard screen. Changed the oil, reset the scheduled maintenance button, ran diagnostics from The Auto Store, and it still appeared. The Toyota Dealership ran their own diagnostic and said it was due to P268115 set for failed coolant bypass valve.

ODI #11587337UNKNOWN OR OTHER,ENGINE

#16260-F0010 B/0 PART COOLANT BY-PASS LOST Vehicle is a 2019 RAV4, odometer reads 37849. I've had a persistent "Engine Maintenance Required" notification on the MID screen for the last 1500 miles or so, literally the day after getting a scheduled service at the dealer. I initially thought it was just the service reminder, so I didn't think much of it, and just ignored it. But eventually it became so annoying that I tried to clear the notification, and couldn't-- and upon further research, it turns out the notification is probably the result of a leaking coolant bypass valve. I haven't noticed any loss in coolant, haven't experienced any abnormal engine temps, and haven't had any CELs. I've also noticed that the notification only comes on now when I have the A/C turned on.

ODI #11586719ENGINE

Engine maintenance required visit your dealer message appears on dashboard. No other lights or messages appear I take it to the dealer for diagnostic and the coolant valve needs to be replace. My vehicle has 50,000 miles and all other maintenance is up to date. There has to be a recall done on RAV4 2019-2020. There is a faulty connection this should not happen. It is not the normal wear and tear. Please investigate and recall this part. Thank you for your time and cooperation. I look forward to hearing from you soon. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11586572UNKNOWN OR OTHER

I spoke to a Toyota customer service rep and they advised me to also log my issue on this site as a way to get the manufacturer to address it. The material on the steering wheel has been increasingly coming off. I'm [XXX] and retired, so the car does not experience rough usage and yet the material is not holding up. I would put a steering cover on, but the steering assist requires touching the steering wheel and I'm not sure how it would continue to work with a cover installed. This is my second Rav4 and I did not experience this problem with that one. This will be a very expensive replacement at some point, and I don't want the same defective material to be installed. I wish the manufacturer would address this. I have not been to the dealer yet to be honest, but wear and tear isn't covered under the warranty. I don't think this is normal though and the material should be holding up better than this. The car is stored in the garage, so it's not being caused by the sun. There's just 50,000 miles on the vehicle now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11586618UNKNOWN OR OTHER

The engine maintenance light came on at 82,300 miles. After running diagnostics, I was told at the Toyota dealership that it was the coolant bypass valve assembly. Toyota stated that this was a very common problem in this year model RAV4. The fix was almost $1000.

ODI #11584942ENGINE

Coolant bypass valve code P268115

ODI #11584647ENGINE

I have a message saying “ Engine maintenance required” that will not clear off of my car. People at my local dealership acted like it was just the normal maintenance message, but it’s not. After doing some research looks like other Toyotas the same year as mine are having the same issue and it’s a coolant bypass valve leak, I don’t see where this is a recall yet but I’m seeing millions of other people having the same issue. I see where there is an engine recall on 2019 but when I put my Vin number in it said mine wasn’t one of those. , I don’t see where this is a recall yet but I’m seeing millions of other people having the same issue. I see where there is an engine recall on 2019 but when I put my Vin number in it said mine wasn’t one of those but I’m having that issue.

ODI #11583838ENGINE

Received the message on my 2019 Toyota Rav 4: ENGINE MAINTENANCE REQUIRED. VISIT YOUR DEALER. Diagnostic: Coolant Bypass Valve REPLACEMENT needed. Factory warranty does not cover. After researching this issue I am shocked that there has not been a recall placed for this, there are hundreds of threads with people experiencing this same issue with their Toyota RAV4. This is over a $800 repair that should be covered by the manufacturer as it is an obvious equipment malfunction due to the manufacture with the overwhelming number of others having this same issue.

ODI #11583530ENGINE

"maintenance required visit your dealer" message came on at ~84k miles, continued to come on intermittently thereafter despite resetting maintenance reminder. Checked error codes and discovered issue was a faulty coolant bypass valve. Upon researching this issue, learned that numerous Toyota owners have experienced the same issue on various years/models and that dealership service centers are well aware of the problem. Despite this, Toyota has not issued any TSBs, or offered to compensate customers for replacement of this obviously defective part.

ODI #11583271UNKNOWN OR OTHER

Sunroof glass exploded for no reason. We were driving down the highway. The weather was mild. The glass exploded out. We have pictures of the glass protruding upwards not down

ODI #11583103ENGINE

-Engine maintenance required light is in and will not clear when the AC unit is running. -The engine coolant bypass valve is the problem. -Not sure if it affects safety if it were to fail. -This has been confirmed with independent service center.

ODI #11582858UNKNOWN OR OTHER

The coolant bypass vavle is going bad and needs to be replaced. If it goes bad then it could cause significant damage to my engine. The car Toyota car dealership stated that it is an a common issue with this year, make, and model.

ODI #11582691POWER TRAIN

Faulty Coolant Bypass Valve. Toyota dealership told me it is the 20th one this week.

ODI #11582076ENGINE

Bypass Coolant Valve failed. Engine Maintenance Required message came up on dash and the dealership said this is happening in multiple Toyota models and to save my receipts for possible recall. Getting is repaired today [XXX] for $1,042.00 at Toyota Dealership Service in Nicholasville, KY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11581581ENGINE

2019 RAV4 with persistent check engine light. Dealership states it is a faulty coolant bypass valve. Valve is not leaking, it appears to be an issue with the part.

ODI #11581625ENGINE

Engine maintenance required message. The issue is the coolant bypass valve. I’ve seen hundreds of others complain about the same issue.

ODI #11581101VEHICLE SPEED CONTROL

The contact owns a 2019 Toyota Rav4. The contact stated that upon accelerating from a stop, the vehicle lunged forward. The vehicle was uncontrollable. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact that there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The approximate failure mileage was 36,000.

ODI #11581168ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Coolant Bypass Valve leaking onto electrical systems. If not fixed, electrical system will fail. Toyota is aware that it's a common problem.

ODI #11580781POWER TRAIN,ENGINE

2019 Toyota RAV4 Hybrid XSE with 42000 miles on it. Engine light with message came on. “Malfunction in the electronic control of the engine, throttle or automatic transmission has been detected”. Toyota dealership said it was Code P0128. Seems like this is prevalent in the RAV4 when checking forums and owner sites. Why is there not a Recall for this matter for my VIN number. Toyota has other “engine coolant” recalls and I believe this one should be included! I am being charge almost 600$ for this repair!

ODI #11579922FUEL/PROPULSION SYSTEM

The engine maintenance required turned on at55k miles for the coolant bypass. After trying to get it repaired they had 500 on back order. Thousands of Rav 4’s are experiencing this with over $800 quote to repair , this cannot just be a basic issue this is bigger.

ODI #11579431UNKNOWN OR OTHER

Engine maintenance light on for coolant by pass valve

ODI #11579598UNKNOWN OR OTHER

Engine Maintenance Required Alert popped up on my vehicle. It’s a 2019 RAV4 with barely 60k mileage on it that I bought new off the dealership back in 2019. They are charging me $800 to get the coolant bypass valve repaired, but this is a known issue that all RAV4’s are experiencing (regardless if it’s at 20k or 100k miles)

ODI #11578276UNKNOWN OR OTHER

On [XXX], I brought my car in for its 60,000 mile check up. Everything was marked in the green zone including the “coolant.” On [XXX], car brought back in due to message on the car stating “Engine Service Required.” I went to the dealer and the advisor Daniel already had an idea it was the coolant bypass valve was most likely leaking coolant. Per advisor, he stated he has seen this many times before for these types of car bought within this year always has this problem. Upon inspection, the advisor was correct and it was the coolant bypass valve leaking coolant and needing to be repaired. I had to pay $1,278.55 just to fix this in a low mileage car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11577490ENGINE

Coolant Bypass Valve went out. Causes the car to overheat if coolant leaks from the valve. HVAC system will not properly work if valve is bad. This is a common problem and should be addressed.

ODI #11575297ENGINE AND ENGINE COOLING

The contact owns a 2019 Toyota Rav4. The contact stated while driving approximately 65 MPH, the "Engine Maintenance Required Please See Dealer" message was displayed. The contact stated that the vehicle was driving normally, however the message was intermittent. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the coolant bypass valve needed to be replaced. The dealer advised the contact that the failure was associated to DTC code: P26815; and that coolant was leaking into the engine. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 47,800.

ODI #11575073ENGINE

"Engine Maintenance Required" message appears on dashboard for this model car is most likely need to replace coolant bypass valve. When researching what could be the problem, people of social media, car forums, etc. were all experiencing the same issue with the car. Coolant leaking in the engine can cause a combustion, overheating or stall in vehicle.

ODI #11574772STRUCTURE

The hinges on the rear power lift gate are tearing off of the vehicle. This is the second time they have failed. The first time I was told it was due to a manufacturing defect in the hinges, but now they (the Toyota dealership) are saying it is because the gate struts are not strong enough to support the door. Toyota is refusing to fix the issue calling it "wear and tear". The issue began when my car had around 45,000 miles. It now has 100,000 miles, but I started noticing the symptoms of the issue at 85,000 (the dealership "couldn't reproduce" at that time). The initial symptoms were the door giving a loud, long beep and refusing to open more than 3 inches or to close. Then, it started to thump as it closed. Sometimes it simply wouldn't open or close. Now, the door sits askew, with a large gap on one side as there is a significant tear in one hinge with a smaller tear on the other.. This is a safety issue because the hinges could break, causing the door to collapse on a person or fall off the car while in motion, with items in the rear of the vehicle also potentially flying out. The weak struts could also fail and collapse the door, causing injury. There are hundreds of similar complaints on Reddit and in RAV4 forums.

ODI #11574107ENGINE

Engine maintenance light turned on. Found out the engine coolant bypass valve needed to be replaced. Many other reported cases for make and model of this car.

ODI #11574112ENGINE

"ENGINE MAINTENANCE REQUIRED, VISIT YOUR DEALER" Message came up on dash display. Took it to the dealership for diagnostic inspection. They informed me that the coolant bypass valve needed to be replaced. After much research, I found that this is a common occurance on newer model Rav 4s. If the component is not replaced, I was informed that it could cause overheating and other engine problems. Price to replace plus diagnostic check is around $650. I have read other complaints about this same issue on the NHTSA website. Will there be a recall issued on this component?

ODI #11573277STRUCTURE

The back hatch was misaligned and over time became unusable. Upon inspection from the body shop the hinge the keeps the hatch attached to the vehicle at the top had pulled lose- the power hatch had essentially pulled away from the frame causing the misalignment. The manager at the body shop did some investigation and found that this was an issue that resulted in a recall for the same RAV 4 for the 2013-2017 models but had yet to be applied to our model year. After contacting the toyota dealership it was confirmed that this has been an issue that they are seeing- in fact, after paying for the repairs (since toyota refused to do so)- the body shop manager said she has had another customer with the same problem in the last 48 hours. This is absolutely not related to any accident of any kind- there wasn't one- this is clearly a manufacturer's problem.

ODI #11573339STRUCTURE,LATCHES/LOCKS/LINKAGES

The contact owns a 2019 Toyota Rav4. The contact stated that while the vehicle was parked, the two brackets that connect the rear automatic door cracked three-quarters of the way horizontally. The contact stated that the door was jiggled in place to remain closed. The vehicle was taken to a body shop where it was determined that both rear hinges needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.

ODI #11572345UNKNOWN OR OTHER

The DCM failed. On 2/11/2024, a speaker was no longer working. On 2/15/2024, it was confirmed that the vehicle's microphone was not working. The vehicle was taken to a Toyota dealership on 2/16/2024. They confirmed that the speaker/microphone were not working. They identified a Toyota Service Bulletin for this issue, requiring DCM replacement at the cost of the consumer. Since there is a Toyota Service Bulletin, it seems that this is a known issue. Safety is at risk as the vehicle is no longer hands-free for communication. There were no warning signs of this failure.

ODI #11571873ENGINE

Coolant bypass valve

ODI #11571702ENGINE

Engine cooling issues can cause the engine to overheat and cause a vehicle stall. The vehicle displays "Engine Maintenance Required Visit Your Dealer" when the AC is turned on, and has been confirmed by Arlington Toyota (Jacksonville, FL) dealer as a known issue to the coolant bypass valve with potential safety risks at 2:22pm Eastern on [XXX]. The service department stated that this is common, and the valve is either stuck open or closed, and should be replaced as soon as possible to avoid failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11571383STRUCTURE

When it rains, I have a puddle of water in the footboard of my backseats in the car.

ODI #11571200AIR BAGS,SEAT BELTS,UNKNOWN OR OTHERCRASH1 INJURY

The vehicle was totaled due to a front end collision. The air bags did not deploy, the seat belt did not lock and the emergency alert when in an accident did not work. The driver was trapped in vehicle and unable to get door open, the vehicle was going about 40-45 mph at the time of the collision and the driver was flung forward causing whiplash and a concussion.

ODI #11570993UNKNOWN OR OTHER,ENGINE

Coolant bypass valve is faulty. Everyone is having this issue, please please recall!

ODI #11564429UNKNOWN OR OTHER

Major insurance companies have been refusing to insure my car because my car was affected by the natural disasters before I purchased the car. This information was fraudulently withheld by the dealership at the time of my purchase. Thus, I would like to have full refunds equal to my purchase price and repair costs.

ODI #11563453STRUCTURE

Have had issues with the power gate to the hatchback since the first year of ownership. Dealer could not replicate after numerous complaints. On Jan 1, 2024 the hatch would only ho partially up or down and would not close. Upon looking, the hinges holding the hatch were pulling away from the vehicle. No accident, no abuse, nothing done other than using the electronic open/shut. Googled for info and found MANY similar/same complaints. Body shop estimate to replace hinges around $700 plus more for a rental. Toyota says it's not warranteed but I intend this is a definite structural problem with the vehicle. In the meantime the issue of the problems with electronic hatch lift cant be addressed due to hinge issue. Im concerned driving car --will hatch fall off in traffic??Recall should be issued imo.

ODI #11562478STRUCTURE

Rainwater accumulates inside of doors. Drainage holes are easily blocked by dirt debris and unable to drain water from doors. Results in water sloshing around inside of door while driving.

ODI #11560457UNKNOWN OR OTHER

Sunroof shattered while driving down the interstate. A chunk of glass was missing & small pieces of glass fell into the car into my hair & into my clothes. Safety put at risk due to shock of event occurring while driving. It caught me off guard & I could not just stop on the highway to inspect what happened as cars were on the side & behind me. Increased anxiety while driving. Insurance claim filed with $500 deductible & without a car for an unknown period of time until glass is repaired. Car inspected by collision shop upon arrival.

ODI #11559958ELECTRICAL SYSTEM,VEHICLE SPEED CONTROLCRASH1 INJURY

The vehicle is a 2019 Hertz rental RAV4 Hertz. On October 12, 2023, when I moved the gearstick to reverse the vehicle accelerated uncontrollable at extremely high speed and crashed into a wall. Braking did not stop the vehicle.

ODI #11560004STRUCTURE

Tailgate hinges ripping and tailgate will not close properly. no accident no abuse, this is something that is happening to a lot of Rav4's.

ODI #11558730UNKNOWN OR OTHER,ENGINE

The car's hesitation when I try to accelerate from a slow roll or lower gear. Resulting in lurches when I try to speed up. We got this car for my daughter she is a new driver and the hesitating and lurching is a problem.

ODI #11558773STRUCTURE

The available component that failed would be the liftgate hinge. My safety is put at risk because the powerlift gate is leaning toward the left side heavily and limiting away from the frame of the vehicle. Although this is latched down, others are a risk because if the liftgate detached from the vehicle, others could be seriously injured. The problem has been confirmed by the dealer. The vehicle has been reviewed by the dealer, as well as, a body shop. There were no warning lamps or messages for this problem. The problem was initially noticed when the trunk was gapping on one side and rubbing aggressively on the opposite side. The dealer said that it was with the hinge after I brought it to their attention. Toyota is not covering cost to have it repaired because they deemed it a “wear and tear” and a body shop deemed it a manufacturing issue. I am paying for said repair out of my own pocket which is not morally correct for a manufacturer issue.

ODI #11557256FUEL/PROPULSION SYSTEM

The vehicle does not get anywhere near the advertised fuel tank capacity. The fuel tank size IS 14.5, but when fueling it gets >10. Causing the vehicle to get nowhere near the maximum mileage until empty.

ODI #11556850STRUCTURE

All 4 of the doors on my 2019 Toyota RAV4 have been filling full of water whenever it rains ever since I bought it from the dealership. Then the rainwater leaks out into the interior ceiling fabric, as well as the sides of the vehicle, staining it b/c black mold is growing! Also, it sounds like a cooler full of water sounds whenever the car is moving! Weighs it down too of course...also it frequently smells like something is burning inside the cabin, but can't figure out where it's coming from.

ODI #11556855STEERING,ENGINE,FORWARD COLLISION AVOIDANCE

In line at a restaurant drive through around 2pm, raining, wipers on. engine cut off and power steering low message displayed. Car would not restart for several (30 minutes) Cause unknown. All battery, starter, alternator test came back fine.

ODI #11556307ENGINE

Coolant bypass valve failure - risk of engine overheating

ODI #11556348ENGINE AND ENGINE COOLING

The contact owns a 2019 Toyota Rav4. The contact stated while driving at an undisclosed speed, a message displayed reading "All Wheel Drive Malfunction”. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 123,000.

ODI #11555878UNKNOWN OR OTHER,ENGINE

In my Rav4, I had a message pop up that said "Engine Maintenance Required" and it wouldn't go away. I couldn't get rid of it. So I took it to the dealership and they immediately said that I needed my engine coolant bypass valve replaced. They also said it has been a constant issue with other Rav4 vehicles, but there has not been a recall yet. So I paid $650 to get the valve replaced and the continuous message taken off.

ODI #11555772ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

Car is shaking when turned on. Will stall if car is not shifted to gear sometimes. When AC is on, car will jump rpm. car acceleration is weak and will jump to 5-6k rpm. car also smells burnt sometimes when driving. car also smells like gasoline sometimes. car does not hold proper amount of gasoline.

ODI #11555808UNKNOWN OR OTHERCRASH1 INJURY

Vehicle accelerated uncontrollably in reverse at 50-60 mph and crashed into a wall, almost killing me. I could not stop the vehicle. Braking did not stop it.

ODI #11555738ELECTRICAL SYSTEM

My car ran a message of “ Maintenance engine required” and it turns out the COOLANT BYPASS VALVE has gone bad. When turning the AC on the message appears, but went off the message doesn’t appear.

ODI #11553792FORWARD COLLISION AVOIDANCECRASH

Pre-Collision System (PCS) failed. My daughter during sunset (sun glare) struck the vehicle in front of her, that suddenly braked due to sun glare. Toyota hasn't look at PCS system yet and the car is at the repair shop, but I did open a case with Toyota to investigate failure and access onboard data. Auto repair shop will check the system, but no malfunction warning on the car's warning display. There were no warning present prior to accident or post-accident.

ODI #11552956ENGINE

Engine maintenance repair light came on and it ended up needing the coolant valve replaced. Cost over $700 out of pocket when part alone is less than $100. After research, this seems to be happening to many newer models of RAV4 when warranty is expired.

ODI #11552760UNKNOWN OR OTHER,ENGINE

Engine Maintenance Required light on due to a faulty Coolant Bypass Valve. After doing research online, there are many 2019 and 2020 RAV4 that have been having this problem. The dealer said the same thing. Would like to put this on the record in hopes that a recall will happen in the future.

ODI #11552419STEERING,ENGINE,FUEL/PROPULSION SYSTEM

I have 2019 Toyota RAV4. 69,000 miles. I had issue this week when I was driving and park. The gas given by it self after I park the vehicle. and today all of the sudden stop on the road. The dash board shows me EPS light, Battery sign.

ODI #11551565ENGINE

engine coolant flow shutting valve code p268115 over heating vehicle

ODI #11551436STRUCTURE

It was observed several points of rust and corrosion in the middle of the roof, and the paint and clear coat was out in this rust points.

ODI #11551073ENGINE

Engine light came on for the engine Coolant bypass valve. Common problem. Toyota wants 800$ to repair.

ODI #11550071UNKNOWN OR OTHER

Water Pump failure; check engine light came in while the car was not moving.

ODI #11549963ENGINE

2019 RAV4 experienced a check engine light and was overheating due to a faulty Coolant Bypass Valve made by Toyota. If unchecked and not replaced it could cause catastrophic failure to engine due to overheating. Toyota charges between $600-1100 for replacement and it is not covered under warranty because Toyota claims it is not part of power train. Had to be replaced at dealer who explained that it is a common issue with this vehicle .

ODI #11549450ENGINE

At 41K miles it pop up out of no where and for no aparent reason engine maintanance required. Took the dealer it was the engine coolant bypass malfunctioning. Car has all maintanance up to date by toyota dealer.

ODI #11549279ENGINE

The Engine Maintenance Alert appears on the screen. Mechanic confirmed it is the coolant bypass valve that has been shorted. Forums from other similar model RAV4 report the same issue at low mileage. This can cause the car to stall at high speeds.

ODI #11549113ENGINE AND ENGINE COOLING

"Engine Maintaince Soon" light continues to go off while driving the car making the dashboard impossible to use. Took the Rav4 to the dealership and said it would be $536 to replace the coolant bypass valve. It is a know issue on 2019 and newer Rav4 Toyota vehicles and needs to be recalled.

ODI #11548953AIR BAGSCRASH1 INJURY

My wife was traveling 45 miles per hour and hit a deer and the airbag did not deploy. After review, the air bag is supposed to deploy at 20 miles per hour. I am especially worried because Toyota has issued Technical Service Bulletin, noting that the rail line leaks and can cause air bag failure. I have brought this to Toyota Corporate and Legal's attention and they have completely denied responsibility and implied that this isn't a serious issue. I asked to have the airbag inspected and they refused, saying we could only do that before repairs had been completed. However, the airbag did not have any work done on it and should be in the same condition as it was during the accident.

ODI #11548862ENGINE

Engine Coolant Bypass Valve Got Bad At Only 38k Miles.Toyota asked 750$ for 15min repair.And it common issue with 2019 Toyota’s.That part should be recalled and replaced for free!

ODI #11548706UNKNOWN OR OTHER

Back driver's door panel retaining water. Water swishes back and forth. Replaced roof clips on top already. Just realized today that it was not my gas tank making the sound.

ODI #11548748ENGINE

RAV4 2019- Engine maintenance required visit dealership alert. Toyota dealership said it was the coolant valve. As I’ve seen online most 2019 rav4 are having the same issue.

ODI #11548340STRUCTURE

While driving on Highway 52 on a Saturday morning at approximately 8:40am (9/23/2023), I heard a loud sound like a gunshot. There was not anything on either side of the highway and no accidents around me. Then I noticed a weird whistling sound and heard little bits of something falling down in the front passenger, driver seat and front middle console. Upon looking up, I saw a gaping hole in the middle of my moonroof and pieces of the glass were coming down inside the car. I looked for any large object that could have possibly come down to hit the moonroof but there were only pieces of glass. Upon parking the car, I saw that the moonroof glass has exploded OUTWARDS toward the sky, not inward, indicating that there was not anything that dropped down through it. There was no other sign outside of the shattered moonroof and pieces. No rock, no nothing. No warning signs, nothing to indicate anything was at all wrong with the moonroof, which actually had worked fine just the prior week, opening and closing as always with no grating sounds or unusual sounds, just the usual smooth open/close for both the 2 opening functions. Upon doing a Google search, we saw that there is a entire list of Toyota owners who have reported this problem but have had Toyota claim that there is nothing they can do and it is NOT a safety issue; Toyota also claims that there had to have been a crack or nick in the moonroof glass of all vehicles that have had this happen but my moonroof had absolutely nothing wrong with it nor did it have any kind of prior damage to this incident happening. Research shows it may be a possible manufacturing error on the glass maker. I am taking the car in to my Toyota dealership to have it repaired. I did call my insurance company but they did not ask me to take it for inspection. They merely gave me the parameters for which they were wiling to pay for part of the repair cost after my deductible. I took ample photos of the damage as soon as it happened.

ODI #11547583STRUCTURE,FUEL/PROPULSION SYSTEM

As I opened up the fuel door - a spring popped out - after I finished fueling- I tried to reopen the fuel door but could not - this can strand a driver when gas gets low as unable to refill the gas tank due to inability to open the door

ODI #11547369ENGINE

My car has been maintenanced and cared for routinely yet an engine maintenance light has come on. When I took it to the dealership I was told that I needed to spend $600 to replace the engine coolant bypass valve. After researching how to change that and what the parts consisted of I found that HUNDREDS of not thousands of people who have 2019-2020 Toyota RAV4’s have also experienced this problem. My car only has 90,000 miles on it and this is happening to other RAV4 owners who don’t have near as many miles. I would happily pay this if it was just something that happened but after researching and finding out so so many others are experiencing the same problem in the same year model car it is frustrating that there isn’t a recall on this part. If over 500 people are experiencing the same issue in the same type of car, that is 100% means for a recall. Thank you.

ODI #11547046FUEL/PROPULSION SYSTEM

The fuel system will not fill up the full tank. When the tank is half full it signals for the pump to stop and that is all that will go in the tank.

ODI #11546203ENGINE

Coolant Bypass Valve is faulty and is a common problem that is breaking for me.

ODI #11545192VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

Unintended acceleration.

ODI #11545208ENGINE

At 46K miles it pop up out of no where and for no aparent reason engine maintanance required. Took the dealer it was the engine coolant bypass malfunctioning. Car has all maintanance up to date by toyota dealer.

ODI #11544979ENGINE

Wide spread issue with "engine coolant bypass valve". This has been going on for a long time and a lot of Toyota rav4 drivers are affected. Engine maintenance required pops up in the middle of the screen unexpectedly while driving which is distracting and a safety issue. Toyota refuses to take accountability for their faulty valves and issue a recall. Please help with this issue. If you google this, it will show there are so many people affected by this.

ODI #11544471ENGINE

Toyota said the water coolant valve needs replacing and that it’s a common problem with RAV4s. They’re charging over 900 USD to fix this. It is a faulty part that comes with the Toyota.

ODI #11544079UNKNOWN OR OTHER

engine light would not reset. I'm told that i have FAULTY HEATER BYPASS VALVE. I will also need a flush on my coolant. Total repairs just under $1000.00. The light came on around 69,000 miles.

ODI #11543747ENGINE

Engine coolant bypass. Apparently this is a MAJOR, common and CONSISTENT issue that is extremely dangerous! I’m not sure why this hasn’t been recalled yet. please please PLEASE provide us with some information

ODI #11543416ENGINE

Just received Engine maintenance required message that can not be cleared. I pulled in to my local firestone who looked up the error code p268115. This turns out to be the need to replace a coolant bypass valve and seems to be a pretty common issue with RAV4s but has yet to be on a recall. This can cause the vehicle to stall in traffic and overheat causing a major safety issue. the car is at about 24,000 miles.

ODI #11542863ENGINE AND ENGINE COOLING

The contact owns a 2019 Toyota Rav4. The contact stated while driving 40 MPH, the vehicle hesitated while attempting to accelerate. The contact stopped at a traffic light and the vehicle became inoperable. There were several unknown warning lights illuminated. The contact referenced NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling). The vehicle was towed to the dealer. The vehicle was diagnosed and determined that the head gasket needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the vehicle was not included in a recall. The failure mileage was approximately 62,000.

ODI #11542095ENGINE

COOLANT BYPASS VALVE FAILED. APPARENTLY IT IS A COMMON ISSUE WITH THIS VEHICLE.

ODI #11541805ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

Hybrid Harness Malfunction. As reported on FaceBook by my wife to [XXX] of LIA Toyota: "Well my husband's RAV 4 wasn't safe and you knew it. And corporate knew it. You are in the business of saving lives by informing your customers when you find a defect in your cars. This faulty harness is dangerous. And the repair is costly and there aren't many of these parts available to make the repair. You put my husband and countless others in danger. Shame on you." Not only has the problem been confirmed: On May 11th, I received a letter from TOYOTA Motor Sales, USA, Inc. entitled, Certain 2019-2022 Model Year Rav4 Hybrid Vehicle (AWD Only) Coverage for High Voltage Floor Under Wire Harness and Rear Traction Motor Cable Corrosion CUSTOMER SUPPORT PROGRAM 22TE09 NOTIFICATION... There was a YouTube Video made by [XXX] about this problem A YEAR AGO entitled, "CableGate," AND an article at TorqueNews. (I have links if needed) The vehicle has been inspected and repaired by LIA Toyota in Rockland County. OVER $5,500 that I'm looking to get a FULL refund. LIA gave me back $1,000 for over-charging me. I want the FULL refund from Toyota Motor Sales, USA, Inc. A warning lamp/message appeared on May 6. I have emails, reports to corporate & screenshots of conversations with LIA service...all lasting almost 2 months. Toyota Motor Sales, USA, Inc. and LIA Toyota BOTH new of this problem a year ago BEFORE they sent out the letter. The letter states they would repair it for free if under 100,000 miles. I had 114,000, BUT...if I knew a year ago, I would have brought it in...UNDER the 100,000 miles, and got a FREE repair. Thank you for helping me get a full refund and for helping others with this same problem. USA Toyota owners NEED TO KNOW THIS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11541186ENGINE

Engine warning that cannot be cleared - "Engine Maintenance Required" displays on Multi-information display. Coolant Bypass Valve is the problem according to Toyota, and they want $1000 to fix it. Happens to many right after warranty expires.

ODI #11541255ENGINE

“Engine Maintenance Required, Visit Your Dealer” warning message pop up on 2019 Toyota Rav4. Then the vehicle was taken to Toyota Dealer which they diagnosed as Coolant Bypass Valve failure. The dealer charged an outrageous amount to replace that valve with hose assembly. After researching online, this is a widespread issue in 2019 and newer Toyota Rav4.

ODI #11540885ELECTRICAL SYSTEM

Engine Maintenance Required light came on. Got it checked out by Toyota Dealer and the coolant bypass valve needs to be replaced. It seems to be a common problem with RAV4s.

ODI #11540053UNKNOWN OR OTHER

"Engine maintenance required" comes on. TEch at auto shop cannot reset it. Does not need oil change or anything with engine. Also, both driver and passenger upper airbags seen accumulating moisture marks and leaving dark lines. This does not make sense.

ODI #11538080UNKNOWN OR OTHER,ENGINE

I was driving my 2019 rav 4 and a warning came on my screen that stated “ engine maintenance required. Visit dealer.” No check engine light came on just this warning that would not go away. I went to orileys to see is they could tell me what was wrong and they were unable to read it since it was not a check engine light. The orileys employee told me I had to take it to a Toyota dealership to find out exactly what was wrong with it. I contacted my local dealership and they confirmed that it was a coolant bypass valve that failed and that he has seen this warning pop up on at least 10 Rav 4’s and that every time it is the coolant bypass valve that has failed.

ODI #11537483AIR BAGS,SEAT BELTS

Vehicle take to dealer to diagnose seatbelt warning buzzer and SRS inoperative light illuminated. The dealer diagnosed the problem as a defective coolant bypass valve. This seems to be a rather common diagnosis. With the air bag system inoperative, I feel insecure driving the car without this important safety system.

ODI #11537282ENGINE

Coolant bypass valve failure, which can result in Engine overheating or complete seizure, which can endanger passengers in a vehicle. “Engine Maintenance Required “ message shows up on dash and cannot be cleared away. South Bay Toyota rep acknowledged that this has been an issue for model year 2019.

ODI #11536983ENGINE

“Engine maintenance required - Visit Dealer” warning came on. Vehicle was diagnosed with needing a new coolant bypass valve. Researching online, and in Toyota groups, this is a known and widespread issue. The dealer stated they have had many of these repairs come in, yet Toyota has not issued a recall or TSB. This is a repair costing between $500-$1000. That's a healthy sum of money to be spending on a fairly new car.

ODI #11536648ENGINE

My Engine maintenance notification came on this week and I took my car for diagnosis. It was determined that it is my the coolant bypass valve was the issue and this seems to be an issue for RAV4s. I researched Recalls for this issue and found a recall code 20TA04 for 2019 - 2020 RAV4 Toyota .I currently drive a 2019 RAV4 but this recall doesn't show under my VIN # But I am having the same issue. Its frustrating when this is a known issue that the dealership is aware of but wants charge large sums of money to fix a problem that is not normal wear and tear. chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://static.nhtsa.gov/odi/rcl/2020/RCMN-20V064-1370.pdf

ODI #11536614ENGINE

Check engine light on for coolant bypass valve, apparently car is over heating ?

ODI #11536293UNKNOWN OR OTHER

The front windshield just started a crack on the drivers side near the wiper blade. No rock or chips and I hear the glass crack while driving. I hear this is a problem with the factory glass from Toyota on the RAV4.

ODI #11535806ENGINE

Engine maintenance notification came on and car was taken in for diagnosis. It seem the coolant bypass valve was the issue and this seems to be an issue for Camry's, Corrolas, and the RAV4s. Toyota wanted to charge an outrageous amount to fix this when it is a known issue across the board and is widely talked about online through research.

ODI #11535231ENGINE

Vehicle had been in for routine maintenance 6 weeks prior. Around 46k miles, the check engine light came on requiring me to bring it back to the Toyota dealer. I wasn't able to bring it to the dealer for about 6 days after it came on due to appointment availabilitly. Once I brought it in, they told me the coolant bypass valve had a circuit short and needed to be replaced. This part was replaced and is unable to be inspected. This is a safety issue especially during the summer as this short could cause the engine to overheat.

ODI #11534354ENGINE

2019 Vehicle with less than 45K miles Got a message to take the car to the dealership. Dealership tells me that the coolant bypass valve needs to be replaced. Dealership representative tells me this is a common issue with cars like mine and the part is back ordered for an indeterminate amount of time. After doing some research, I see this is a major issue with quite a few Toyota models, not just Rav4.

ODI #11534056ENGINE

Warning Engine Maintenance light popped up on 2019 RAV4 Adventure, with notification to see dealership. Took vehicle in and was informed that the coolant bypass valve has internal circuit failure. Vehicle has has 23,000 miles, this should not be happening to a relatively new car. Appears to be a widespread defect per the Internet: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11534074SEATS

The contact owns a 2019 Toyota Rav4. The contact stated that while driving at an undisclosed speed and attempting to adjust the front driver's side seat when the seat adjuster failed to operate as needed. The vehicle was taken to the dealer where it was diagnosed that the seat track assembly needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

ODI #11533789UNKNOWN OR OTHER

“Engine maintenance required - see dealer” message around 60k miles and subsequent coolant bypass valve issue should be a RECALL for 2019 RAV4s. Toyota either deliberately enabled this message to pop up to require vehicle owners to spend over $600 at Toyota dealerships, installed faulty coolant bypass valves, and/or failed to properly code messages in the vehicles. The message will not go away and requires only Toyota to disable it. Thousands of owners have had to take their vehicles into Toyota dealerships to correct the message and/or valve issue, costing at least $600. For these reasons, this should be a RECALL.

ODI #11533495ENGINE

The problem for Toyota is well known on the engine bypass valves. Several Toyotas owners are experiencing this issue on replacement, even service team members are suprised this part isn’t recalled yet.

ODI #11533565UNKNOWN OR OTHER,VISIBILITY/WIPER

Toyota service bulletin: T-SB-0079-20 (August 14, 2020) Outer Rear View Mirror Image Vibration While Driving (Causes distraction and could lead to and accident because image in side mirrors are unusable due to vibration) Dealer refuses to do this repair because it was only covered under a 36mo or 36,000 mile warranty. My car currently has 23,500 and this repair should be covered...or be a recall! Some 2019 – 2020 model year RAV4 and RAV4 Hybrid vehicles may exhibit a vibration/shaking of the image shown in the outer rear view mirror(s) while driving. Mirror vibration can be observed at highway speeds of approximately 50 – 70 mph on typical concrete/asphalt road surfaces.

ODI #11532631ENGINE

Engine maintenance required visit your dealer alert on screen. Seems to happen when the A/C is in use. Took it to a Toyota dealership for a diagnostic test and they said it was the Engine coolant bypass valve. The diagnostic test was $180. They mentioned the part was on backorder and I have been waiting for the part for a month now. The alert will not go away at all if the A/C is in use. The dealership mentioned this has been happening frequently with RAV 4s. It will cost approximately $771 to repair and $189 for a coolant flush.

ODI #11532528ELECTRICAL SYSTEM

The DATA COMMUNICATION MODULE - the DCM does not work properly. At first the Mic for the phone did not work when using the phone , then my clock and information page on the screen went in and out. I went to a dealership and they charged me $150 for diagnostic and now $1300 to fix. This is a vital piece of equipment for using communication devices hands-free. There is already a campaign to 21-22 RAV 4 models, and I believe this is the same issue only to the 2019 and 2020 also. Here is the link to the campaign. Please help me. https://www.toyoheadquarters.com/threads/2021%E2%80%932022-toyota-vehicles-dcm-data-communication-module-reprogramming-special-service-campaign-ssc-22tc01.2566/

ODI #11532496FUEL/PROPULSION SYSTEM

I am not able to fill up the fuel tank to capacity. 8 gallons is all I. An vet in the tank. The tank is not full. The gauges show it’s about at the half way mark.

ODI #11532498STRUCTURE

The car leaks anytime it rains or I wash it. The water comes in above the front passenger and driver doors. The railing leaks into the front of the car.

ODI #11532309ENGINE

Getting the following issue: 2019 RAV4 : P268115 Engine Coolant Bypass valve circuit short to battery or open This is happening to a lot of other cars - it seems like Toyota has a faulty coolant valve

ODI #11530638POWER TRAIN

Car stalled. Towed to dealer. Dealer diagnosed failed electric water pump. Refused to repair under powertrain warranty. I took car to local mechanic for replacement. Upon investigation the rotor in the water pump swelled up causing it to seize, upon reading blogs it appears to be a common problem caused by the antifreeze and material they use to manufacture the rotor in the water pump. I did submit formal complaint to Toyoya Corp and was reimbursed because they agreed it was a powertrain issue. However, I think it possibly should be a recall.

ODI #11528762UNKNOWN OR OTHERCRASH

I was pulling into a parking space and when I applied the brake to stop, the vehicle did not slow down and hit a building. The driver side airbags deployed (steering wheel and knee airbags). The was no one else in the vehicle. The vehicle was declared a total loss by the insurance company. I have reported the issue to Toyota and signed an authorization for them to obtain the vehicles electronic data. The consumer has yet to receive a response from Toyota.

ODI #11528296STRUCTURE

All four doors retain water from an issue with wax/debris/substance that blocks the door drain holes and restricts water from draining properly. There is a TSB on this but it is not a recall level. I am told that standing water in a vehicle is not an issue, however I fail to understand how standing water would not rot away the doors as well as breed mold/bacteria. When calling the national hotline they are aware of the issue but since it is not a recall they would not honor covering the cost because it falls outside the standard warranty. For vehicles it affected (2019) the time the TSB was updated would fall outside the warranty time frame therefore making it that they would not need to cover the cost. There is nothing that could be done to prevent this since it is a defect with manufacturing and thus no warnings except when the car retains too much water it starts to pour out of the doors.

ODI #11527763ENGINE

Engine maintenance required light came on. Vehicle was diagnosed with needing a new coolant bypass valve. Researching online and in Toyota groups, this is a widespread issue. Even the dealer said they have had many of these repairs yet Toyota has not issued a recall. This is a repair with a cost of $500-$1000 and a safety concern but Toyota has not addressed it.

ODI #11527445ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER

Vehicle is switching to mud and sand mode on its own, which according to a quick google search is a common electrical problem. Possible cause listed by other drivers is a roof rail leak. Upon inspection I see water stains on the inside of my headliner where the roof rails sit. So confirmed roof rail leak. I have not yet had this looked at to learn the full extent of the damage.

ODI #11527230BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCECRASH

Driver was in the process of parking. While driver had foot on brake and about to put vehicle in park, vehicle suddenly lurched forward uncontrollably, jumped the curb, ran over thick bushes, and ran into the front window of a store. as soon as vehicle stopped, driver placed the vehicle in park. None of the safety features prevented this.

ODI #11526697UNKNOWN OR OTHER

The rear passenger side hinge of my lift gate is cracked on both sides. As a result, the lift gate does not open, close, or seal properly. The cracks were noticed a few weeks ago after multiple issues with the rear lift gate freezing as opening or closing. It has never been in an accident, nor has it ever been hit. The car has exclusively only been serviced at the Toyota dealership where it was bought. The rear liftgate issues have been brought up multiple times with no resolution. I’ve contacted the dealership about the hinges and they’ve told me that I need to take it to a private body shop to have repaired. Having the hinge of the liftgate cracked on both sides impacts the integrity of the rear of the car in a collision and the safety of the user one opening and closing lift gate should break entirely. I’m doing research on this issue online. It seems to be some thing. Other people have experience with the rear liftgate hinge. There’s even a complaint about it on consumer affairs.

ODI #11526457ENGINE

On May 13, 2023, ‘Engine Maintenance Required-Visit Your Dealer’ warning appeared on my console. I immediately brought the vehicle to the Toyota dealer. I was told the Coolant Bypass Valve went bad. This was at roughly 45,000 miles. I had previously purchased a ‘No deductible extended warranty’ from this same Toyota dealer. Now they tell me this ‘Valve’ is not covered under warranty. I was charged $887.99 for repair of this ‘Valve’. As this could cause the engine to overheat, causing additional damage, it most certainly is a safety issue.

ODI #11525847ENGINE

Engine Bypass Coolant Valve. Issue could cause coolant leak and cause car to overheat. Issue confirmed by Toyota dealership. Also many individuals confirming the same issue. Component inspected by dealership. No issues until component failed and now a constant engine repair message.

ODI #11525943UNKNOWN OR OTHER,ENGINE

Engine repair light keeps coming on RAV4 HYBRID SMELL OF GASOLINE is present at times NOISES LIKE GRINDING OR SCRAPING from WHAT SOUNDS LIKE UNDER the CAR WHEN BRAKING AND akso WHEN accelerating

ODI #11525584AIR BAGS

The contact owns a 2019 Toyota Rav4. The contact stated that the air bag warning light was illuminated. The contact then stated that while the vehicle was idling, he heard a beeping sound coming from the front driver’s seat. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired however, the failure recurred. The dealer was notified of the failure, but no further assistance was provided. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.

ODI #11525631FUEL SYSTEM, GASOLINE,STRUCTURE

The contact owns a 2019 Toyota Rav4. The contact stated that while attempting to refuel the vehicle, it was discovered that the interior latch to open the fuel door had malfunctioned, and the fuel door failed to open. The contact was unable to refuel the vehicle due to the failure. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 27,900.

ODI #11523695STEERING

My power steering fails due to low voltage, even while I'm traveling at high rates of speed.

ODI #11523353POWER TRAIN,VEHICLE SPEED CONTROLCRASH

Sudden Unintended Acceleration....ONCE AGAIN! I was pulling into a parking stall of a shopping center at about 2-3 mph. I started to apply the brakes. Simultaneously, the car lurched forward hitting a retention pole. In an attempt to stop the car from going any further, I continued to press down on the brake pedal and shifted into reverse. The EDR shows that the gasoline engine reached 2200 rpms, while the hybrid electric motor reached 2300 rpms. The car performed a backward semi circle maneuver, eventually hitting a cement wall and coming to a stop. Even though there were two (2) impacts (one going forward and one going backward) no air bags were deployed. If there had been people in the area, they easily could have been killed. The damage to the car was extensive and the car was "totaled". The car manufacturer inspected the car and downloaded the Event Data Records. SUDDEN UNINTENDED ACCELERATION CAN'T BE REPRODUCED!! There were/are no error codes and all car manufacturers, including my automobile's, refuse to acknowledge the issue. At the very least, could NHTSA PLEASE REMIND THE PUBLIC THAT THIS IS A SERIOUS, ALBEIT INFREQUENT, DANGER?

ODI #11522469ENGINE

2019 Toyota Rav4 Premium Engine Maintenance light visit dealer popped up on the vehicle. Researching online apparently the coolant bypass valve malfunctioning is a recurring issue with the 2019 Toyota Rav4, not sure why a recall has not been done yet for this vehicle. Went to the dealer to have the vehicle looked at, before having it diagnosed the service person stated it is probably the coolant bypass valve and that the part is on back order, vehicle was put on the machine to have it diagnosed and confirmed that the Coolant Bypass Valve will need to be replaced. The only warning light that it gave me was Engine Maintenance light came on. The service advisor said the vehicle is perfectly fine to drive till they get the part in, which still concerns me because of the engine. I am having to pay out of pocket to get it repaired but after talking to the service people and researching online from other people, there really should be a recall for the Coolant Bypass Valve.

ODI #11521559ENGINE

We have a 2019 Toyota Rav4, win VIN JTMK1RFV8KD******, about a week ago this message appeared: "ENGINE MAINTENANCE REQUIRED. VISIT YOUR DEALER." The Mileage was still 74,104. After a week, I took it to a mechanic shop; I had the oil changed and discovered that the message cannot be removed. I had the vehicle system scanned and one of the items that came up is "Engine and engine cooling". My mechanic went on line to find out if there's a RECALL issue on my vehicle with its VIN. There are 8 Recall issues on the KELLY BLUE BOOK website but not on the Toyota website. We called the dealership and they confirmed that my VIN is not included in the list. Toyota is charging $180 or more just to Diagnose. WHY do we have to pay for the Manufacturer's defects?

ODI #11520966STRUCTURE

Roof Rails are leaking and is a known issue. Water stains in the headliner and close to the side air bags. Smell of mildew causing health issues with my Asthma. Love the vehicle, but I do not trust that the air bags could or might not deploy or other electrical issues due to this.

ODI #11521078ENGINE

The Coolant Bypass Valve went bad, and apparently it’s been happening frequently to a lot of peoples Toyotas. Also unsafe because I have to wait for the part, which is on back order, because so many of them are faulty. This need to me recalled!

ODI #11520843ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION

Received multiple malfunction alerts. BSM & RCTW. Other safety features also inop. Dealership told me it was due to non-factory installed Cross Bars, faulty gasket allowed water into vehicle and flowed down onto the Engine Control Module. There was no way the amount of water said to have been in vehicle could have come from that 1 gasket, over 1" above roof. After $825+ and removal of cross bars water still leaking into car. Concerned issue will re-occur making safety features worthless, as well as damage side air-bags. These issues would all need to be corrected via out-of-pocket expense. Believe the issue is design flaw from Toyota.

ODI #11519375SUSPENSION,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

Many things

ODI #11519377STEERING,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

UNKNOWN

ODI #11519218VISIBILITY/WIPER

I have now had two spontaneous, large cracks form in my windshield without any impact of debris.

ODI #11518786UNKNOWN OR OTHER

WATER LEAKING FROM LEFT AND RIGHT UPPER LINERS NEAR AIRBAGS ON PILLAR ,. LEFT DRIVER'S GRAB HANDLE . CAR MILES AROUND 17.000 MILES . WARRANTY OR EXTENDED WARRANTY PLATINUM FOR EXTRA 4 YEARS NO COVER PROBLEM ? LOOKS TOYOTA DESING FOR DRAIN WATER IS NO CORRECT DESING ...

ODI #11518343ENGINE AND ENGINE COOLING

The contact owns a 2019 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the "Engine Maintenance Required, Take to Dealer" message was displayed. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak and that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was approximately 31,000. The contact wants to cancel this complaint.

ODI #11517941VEHICLE SPEED CONTROL,ENGINE

Vehicle stalled while driving 60mph , vehicle overheated upon restarting

ODI #11517145UNKNOWN OR OTHER

I purchased a brand new 2019 Toyota RAV-4 XSE Hybrid on August 13, 2019. In 2020, I noticed my fuel tank would not fill past 10 gallons. I had the Toyota of Hollywood dealership fix the gas tank issue in March 2022. Pre-fix, the tank was only filling 9-10 gallons when the low fuel light turned on. Post-fix, I am getting 11 gallons filled which is much less than I thought it would since the tank should hold more. I had the dealer check the tank capacity just in case, and got 14.8 total capacity. I am wondering if this is a software or fuel gauge issue now. Why would you do a customer support program to “fix” a fuel tank so we only get one more gallon of gas in the tank? You should be fixing it so we get a minimum of 13 gallons in the tank. This significantly reduces the range I can drive, 345 miles, according to the computer. After my fuel tank diagnostic on February 22, 2023, Oscar at Toyota of Hollywood told me my tank is operating normally and my tank will only accept 11 gallons and has 3.5 gallons in reserve? So I can drive 100 miles after the empty light comes on and won’t run out of gas? This is a big safety issue. How do I know when my car will run out of gas? The answer is, I don’t.

ODI #11516257UNKNOWN OR OTHER

Sunroof suddenly shattered as we are just starting up the car. We are not parked under a tree or any structure. We just heard a loud noise of something shattering from the roof. I went outside and saw the roof completely shattered.

ODI #11515982ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

Roof rack design and grommet failure allows for water to flow into cabin headliner and down a-pillars and other areas where curtain airbag and other electrical components are housed. This can cause malfunction and/or failure of the vehicles crucial functions at any given moment. A class action lawsuit is filed on this. You need to step in and make it a recall and hold toyota responsible.

ODI #11515831ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

Outside water (rain, carwash, etc) is leaking through the roof into the A-pillar and C-pillar areas and into the interior. Water is likely entering the air bag components in the front A-pillars on both sides, potentially causing a safety issue. Also concerned that water could be entering the electrical components in the dashboard. When researching the issue, found multiple complaints of this issue and also at least one class action lawsuit. Dealer is pushing back on covering this under the "Certified Pre-owned Comprehensive Warranty". https://www.carcomplaints.com/news/2023/toyota-rav4-roof-rail-leaks-class-action-lawsuit.shtml https://www.classaction.org/toyota-rav4-leaking-lawsuit https://www.motorbiscuit.com/lawsuit-alert-toyota-rav4-roof-leak-causes-water-damage-electronics-airbags/

ODI #11513793POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

Driving home from work on 3/25/23 at 9:15 pm my dash lights starting going on and off flicking. “Power steering malfunction. Steering power low visit your dealer” “abs” also multiple dash lights came on at the same time. Brake light steering light. Got home and took video while parked to safely show the issue

ODI #11512435AIR BAGS,UNKNOWN OR OTHER

The roof rack appears to be leaking and water is coming into the car. The glove box was saturated with water and there was a puddle on the floor. There is water in the headliner. We're concerned about the side impact airbags no longer working and the wiring harness. I'm not sure how long it has been leaking but it was only just discovered yesterday.

ODI #11512233ELECTRICAL SYSTEM

DCM unit failed. It controls Toyota safety connect and all communication to Toyota. If I were to be in an accident the SOS button to get help is inoperable. This has been reported to Toyota. This is a problem for nearly all the DCM units across the entire Toyota platform. Toyota is only willing to fix these defective DCM units under a 3 year 36k mile warranty. Considering the extent of the failure of these units across all their vehicles I believe Toyota should fix this systemic problem with their safety system outside their traditional warranty. Thanks

ODI #11511682ELECTRICAL SYSTEM,STRUCTURE,FORWARD COLLISION AVOIDANCE

A couple of months ago, I noticed water had somehow entered the inside of my car, collecting along the interior roof panel and inside the C-pillar close to the top of the driver door. I did a little research to see if I could figure out what the cause of it was. I found that many other owners of 2019 and 2020 Rav4's had similar problems. Their findings indicated that Toyota had equipped poor quality gaskets, along the the area in which the roof rail trim were fastened to the roof of the car. I also read that this problem could be fixed by the owner, but was unaware that the water leakage would come in contact with electrical components. Yesterday, I experienced first hand the result of this situation. When starting my car, the display board was indicating a multitude of warnings for system malfunctions. These included power steering malfunction, brake system malfunction, pre-collision warning malfunction, lane-monitoring, and on top of this the RPM gauge and engine temperature gauge were both malfunctioning. These warning/indicators persistently flashed and caused a loud beeping sound to go off. The warnings also informed me to not drive the car and see a dealer immediately. After taking it to the dealer, the technicians were able to confirm that water has leaked through the roof rail panels from the area I previously specified. They found water on fuse box/junction connectors. They also found corrosion on pins on driver front door connector, under dash harness connector and body harness connector. While the water damage did not lead to a car accident, it did cause serious concern for the potential risk of car malfunctions. This information will be soon be reviewed by my insurance provider.

ODI #11511078ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

The engine on my Rav4 suddenly stopped without any notification while I was driving it on the freeway. I could have been severely injured from the risk of being rear ended by vehicles behind me. I have experienced this twice now, and both times, I have been on a busy highway in the middle of rush hour traffic. While driving, the engine would start sputtering and the vehicle will jolt and shake, eventually causing a warning message to appear that says power steering low, engine shutting off, place vehicle in Park. Then, when I turn the engine off, and try to restart it, it would flash a message that read Not ready to drive. After towing the vehicle to a service department, the vehicle would start up like normal, and the techs could not get vehicle to duplicate the issue. No codes would come up when they place it on a scanner, either. I researched the issue online, and it appears I am not the only one who has experienced this issue with the Rav4. Please reference https://www.rav4world.com/threads/engine-stopped-steering-power-low.323916/ This incident happened twice, once on 3/6 and again on 3/8. I thought the issue was fixed after having my vehicle towed on 3/6 to Freeman Toyota Service where they determined the issue was due to a recall on the fuel pump. However, the incident occurred again on 3/8, and I had to have the vehicle towed as the engine shut off while I was driving on the freeway blocking one lane of traffic on the interchange that connects one freeway to another. I was very fearful of other vehicles crashing into me as some of them were squeezing by between my vehicle and the retaining wall to get around me. It took the wrecker over an hour to get to me due to high traffic time. I have uploaded 2 tow bills I had to pay, and the service invoice for the recall work done. My vehicle is currently at another Toyota Service department where they are telling me they are unable to duplicate the issue.

ODI #11510897STRUCTURE

The contact owns a 2019 Toyota Rav4. The contact stated while driving at various speeds, there was water leaking into the driver's side of the vehicle. The vehicle was taken to the local dealer; however, the failure could not be duplicated, and the vehicle was not repaired. The contact then stated that the failure persisted, and he noticed the water was leaking from the roof rack and had entered the air bag compartment area. The vehicle was taken back to the dealer, where it was diagnosed that the water was entering through the headliner; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 28,000.

ODI #11510469UNKNOWN OR OTHER,STRUCTURE

Hatch hinge cracking, bending, and breaking causing hatch door to pull to one side. Hatch door pulling to one side caused the door to rub on the tail light when opening and closing and door doesn’t not seal when shut. This issue was not caused by any foreign objects or accidents. The issue is available for inspection. The issue has been seen by a dealership. The issue has not been inspected by any other entities. The first sign of the issue occurred in January 2023 with visible evidence the door was pulling to one side. The issue has continued to worsen.

ODI #11509255POWER TRAIN

Hesitation on acceleration from slow or rolling stop. When I step on the gas it takes a while to respond also when you slow down and accelerate again it hesitates to go .This has been an ongoing issue. It started around 2500 miles. Vehicle only has around 4000 miles total.

ODI #11506760ELECTRICAL SYSTEM,AIR BAGS,SEATS

Car randomly switches into different driving modes, BSM and anti collision goes off while driving. Seat warmers randomly come on high and can’t be turned off. Dealership identified water damage from leaking roof rack resulting in mold and electrical damage. Possible damage to airbags as water leaking into the pillar at front window. Many instances documented online.

ODI #11504332ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

I was recently driving my 2019 RAV4 when it started switching to mud and sand mode and turns of all my safety features. This would occur at random when I was parked and driving. I was able to find several discussion boards about this issue by searching ‘ 2019 rav4 switching to mud and sand mode.” I took it to the dealership and they discovered that there is a leak from the roof racks that is causing water to get in my car and is now impacting the driving ability and safety features on this car. I was able to find many discussion boards and even YouTube videos on how to fix this issue by searching “2019 rav4 roof rack leak.” It was reported in Australia, Japan, Taiwan, and the US. Many reported they had this issue fixed for free under warranty but now warranty has run out on the car and to fix the roof rack costs approximately $5000. Fixing the roof rack does not cover potential water damage that my airbags may have experienced as well and does not ensure there is not permanent water damage to the driving mode buttons

ODI #11504070UNKNOWN OR OTHER

On January 17th 2023, I discovered a leak coming from the roof rack on the passenger side. The water leaked onto the passenger seat. When I brought this to the attention of my dealership, I was told that they did not handle these problems and sent me to an independent repair shop, where the roof rack was removed and an adhesive was applied to stop further leaks. I want this problem documented with Toyota, in case any further problems like this develop. I understand from other Toyota owners that this is not an uncommon problem with this model vehicle, and that these leaks can damage wiring and ultimately the airbags.

ODI #11503791VISIBILITY,STRUCTURE

The contact owns a 2019 Toyota Rav4. The contact stated that she initially noticed that the headliner was stained and later realized that rainwater had leaked into the driver's and passenger's side front cabins from the roof rail. The vehicle was taken to the dealer, where it was diagnosed that the failure was caused by a previous windshield replacement. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.

ODI #11503908STRUCTURE,UNKNOWN OR OTHER

Vehicle has absolutely no safe way to hook up to tow. My wife got the car stuck in the snow and needed a tug out with a tow strap. The owners manual states that only some vehicle of this model are equipped with a towing eye. Mine is not, and from what i hear all subsequent year rav4 are not equipped. I crawled underneath the car front and back and dug snow out to find there is no place to hook to. No holes, frame members, nothing to put a hook on, a clevis around, or a loop of rope to loop to. All plastic and smooth sheet metal. I had to strap around one wheel and drag it fighting the allwheel drive system, against my owners manual instructions. How can this be that there is absolutely no recommended way to tow/recover this vehicle or secure it to a towtruck? I have heard stories of tow companies refusing to tow Rav4’s because of this.

ODI #11500529ELECTRICAL SYSTEM

The contact owns a 2019 Toyota Rav4. The contact stated while driving 65 MPH, the vehicle lost motive power and stalled with unknown warning lights illuminated and blinking. The contact stated that the steering wheel became very firm. The contact pulled over on the side of the roadway and turned off the vehicle. The contact stated that the vehicle failed to restart and was towed to the local dealer to be diagnosed. The contact was informed that water enter the cabin of the vehicle through the roof rails and caused electrical damages to an unknown wiring harness connector. The vehicle was not repaired. The manufacturer was contacted, and a case was filed; however, no additional assistance was provided. The failure mileage was 70,811.

ODI #11500042ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

I have had my RAV 4 since it was brand new. Today while i was driving, the mud and sand screen popped up automatic with traction control light, later i was able to turn it to normal then the light would go off for a while and it comes back again. It all happened while i was driving in I 355 going down to Lemont, IL from Palatine IL. I had the same problem but not with the mud and sand but with snow back in 2019 when it was a brand new, took it to a dealership and they said they have never seen like this before and they just reset the computer and it went off. I am pretty sure when I first bought it, even i push each and every button of either snow, sports or mud, the traction light wouldn’t come off. While driving on i 355 today, my car slide for a while which was the most scary part, first I assume it was raining but after when the rain stopped too, it was skidding while applying the brake. I have the regular maintenance, just did the brakes with rotors, changed tires, oil change every 3-4k miles. I tried to talk to Toyota 800 number but wasn’t able to connect with them.

ODI #11499525UNKNOWN OR OTHERCRASH

As I was turning into a parking spot my car made a growling noise and suddenly lunged forward and accelerated at high speeds, hitting two cars and only stopping once the car hit a wall. I had no control of the car as it accelerated and the brakes did not work.

ODI #11499248ELECTRICAL SYSTEM,UNKNOWN OR OTHER

We have a 2019 RAV4 the mud and sand mode kept randomly turning on in the highway. The car loses traction when it goes into the mode. Toyota claimed they are not responsible. This is a very danger issue.

ODI #11498501ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

This vehicle has continued to have issues. The most recent and dangerous issue is the electrical problems due to water leakage. Water getting into the vehicle's interior can be hazardous with all the solenoids, modules, and wires. The roof rack leaking is a common issue for these vehicles. It does not become an issue until they have been exposed to rainy environments or washed. The water in our vehicle leaked down the driver-side A-pillar, behind the steering wheel, and into the floorboard. This caused a shortage in wiring for the mud/sand terrain modes and the safety systems for the vehicle. This would happen at random times, including down the freeway at 70mph. The adaptive cruise control would shut off and emergency braking would be defective if needed. The water does flow across the airbag in the A-pillar which could cause a more serious issue. Now, there is a possibility of the airbag not deploying in the case of a collision. The racks leaking is something Toyota should be recalling or publishing a TSB.

ODI #11497817POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

The vehicle enters mud/sand mode spontaneously, causing the ABS, traction control, and forward collision warning to turn off. I cannot enter mud/sand mode myself when pressing the button. Must turn on normal or eco mode to get out of mud/sand mode once it activates. It has happened over a dozen times in a week.

ODI #11496454STRUCTURE

The contact owns a 2019 Toyota Rav4. The contact stated that water was leaking into the vehicle through the roof rack. The water entered the compartment where the air bags were located. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.

ODI #11493339SERVICE BRAKES

Front breaks squeal when braking at low speeds. Mileage under 10k miles

ODI #11492963STRUCTURE

Water was entering inside the front of the cabin from the roof rack. Water entering inside the wiring can cause short circuit and cause fire

ODI #11491584VISIBILITY

The contact owns a 2019 Toyota Rav4. The contact stated that while driving at an undisclosed speed, an abnormal glass-cracking sound was heard. The contact pulled over and noticed that the sunroof glass had shattered; however, the sunroof visor prevented the glass shards from entering the cabin of the vehicle. There was no impact on the sunroof that could have caused it to shatter. The contact did not sustain any injuries. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

ODI #11491467SEAT BELTS

The driver side seat belt has stopped functioning correctly. It engages just fine, but is very dificult to get it to release. I have to jerk on the belt to get it off. I am concerned that if I needed to exit the vehicle for an emergency, I wouldn't be able to get it to disengage. It started doing this around October 14, 2022. I will be making an appointment with a Toyota dealership to have it checked.

ODI #11491355UNKNOWN OR OTHER

The car is leaking water from the driver side roof rack

ODI #11490323ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES

Brake System A malfunction in the Brake System has been detected. Continuing to drive may be dangerous. Stop in a safe location and contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Pre-Collision System A malfunction in the Pre-Collision System has been detected. Do not rely on this system. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Electronically Controlled Brake System A malfunction in the Electric Control Braking System has been detected. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Anti-Lock Brake System A malfunction in the Anti-Lock Brake System or brake assist system has been detected. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Drive-Start Control System A malfunction in the Drive Start Control System has been detected. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Blind Spot Monitor A malfunction in the Blind Spot Monitor System has been detected. Do not rely on the system for lane changing. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Vehicle Stability Control System A malfunction in the VSC, TRAC, or hill-start assist control system has been detected. Do not rely on these systems. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Secondary Collision Brake System A malfunction in the Secondary Crash Mitigation Support Brake System has been detected. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022

ODI #11488744ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

This as well as many many other 2019, 2020, & 2021 Rav4s develop water leaks in the roof (due to inadequate gaskets in the rood rails) which result in water entering in vehicle very close to the side curtain airbags. Toyota updated the parts on the current model year but refuses to issue a recall. This is dangerous due to the strong possibility of water contacting the airbags and or the electrical connections.

ODI #11488138POWER TRAIN,FORWARD COLLISION AVOIDANCE

Car randomly switched the driving modes from normal to mud and sand while a driving on the highway about 55 miles per hour, also said precolision system disable, happened in last 3 days

ODI #11488241ENGINE

I received an alert on my vehicle that engine maintenance was required. I conducted a code reader scan of the vehicle. There was no codes that were activated or shown. I took my vehicle to a Toyota dealership. I was advise that my vehicle which only has 42k miles had a bybass coolant value issue. I further saw YouTube videos and read forums on my vehicle and the issue. A lot of individuals are reporting similar issues with their vehicle. An interesting remark, which I noticed was that a lot of the Rav4s from 2019 and newer had the same issue. These cars are not even above the 100k miles, which makes me wonder and worry how safe will my vehicle be. The part is on backorder around 1 month to 3 months. My vehicle begin to display the message around 40k miles. I believe a recall should occur.

ODI #11487121ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

Hybrid system malfunction. Repairs include replacement of motor cable #2 and frame wire. Advanced Corrosion was the explanation. Not covered under warranty (either 3yr/36K or platinum addt’l plan). Problem occurred at 36,366 miles (300+ miles just over standard warranty?) In the midst of delayed communicating with Toyota with no response after 3 days. Was told to reference TSB T-TT-0630-20. After researching, this problem is frequently referenced as being an issue. Should just be a recall at this point.

ODI #11486603STRUCTURE,ENGINE

The contact owns a 2019 Toyota Rav4. The contact stated that the roof rack clips were fractured and water was leaking into the vehicle, causing the vehicle to shut off intermittently, electrical failures, and air bags malfunction. The vehicle was taken to the local dealer where it was diagnosed that the headliners were leaking. The vehicle was not repaired. The manufacturer was contacted but no assistance was provided. The approximate failure mileage was 66,000.

ODI #11486659ELECTRICAL SYSTEM

The contact owns a 2019 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the vehicle was jerking and making abnormal sounds. Additionally, the vehicle was intermittently unable to start. The vehicle was taken to the dealer where it was diagnosed that the roof rack sustained water damage, causing an electrical system failure. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.

ODI #11485758AIR BAGS,UNKNOWN OR OTHER

I own a 2019 Toyota RAV4 and have experienced water leaking into the interior of the vehicle after rain and/or when taking the car through a car wash. I believe the water leakage is coming in via the small holes in the roof directly above the front driver seat and front passenger seats. The holes are used to align the plastic clips that help hold the roof rails onto the rood. They are leaking and allowing water to drain down into the interior of the car. This then allows the water to come into contact with the electrical wiring that runs along the top of the roof and down the front window pillars and possible the airbag system. Although I have not experienced a true accident or had a side airbag deploy for NO reason, I am extremely nervous about driving a car that could potentially detonate at any time potentially causing me to wreck! I am also extremely nervous about what affect water coming into contact with electric wiring and components might have on the proper functioning of the airbag system in the car. Although not purely safety related, I also wonder if the constant moisture penetrating the interior confines of the car could potentially expose me to BLACK MOLD and its long term dire health affects.

ODI #11485298VEHICLE SPEED CONTROL

Vehicle happens to accelerate involuntarily when driving, especially on highway. You'll be driving, and then suddenly it starts to accelerate faster than usual. Had another family member drove vehicle to work, just to confirm if they had the same issue, and they did confirm that the vehicle was involuntarily accelerating at a higher speed on its own.

ODI #11485131VEHICLE SPEED CONTROL

Intermittent loss/delay of acceleration power from a stop. When coming out of a stop, pressing the gas pedal warrants no response except the slow creep that occurs just as a result of lifting off the brake. This has happened a handful of times when trying to accelerate from being stopped at a red light. The problem occurs intermittently and I never know when to expect it. The most recent time this problem happened, I pressed the gas pedal all the way to the floor, and still the car did not accelerate. When left in the middle of an intersection, a loss of accelerator power can be deadly. I am a sitting duck as oncoming traffic comes towards me and I just hope they see me. Furthermore, when stalled out at a red light or stop sign, other traffic has to drive around me, risking the safety of other drivers as well. I took it into my Toyota dealership for repair, but since they are unable to replicate the issue, they cannot fix it. I was also met with skepticism; however, searching online has shown that other people have experienced the same problem with the same vehicle. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives, or any others as of now. No engine lights appear when this happens; this is also what led the dealership to believe there wasn't actually a problem.

ODI #11483644VISIBILITY

The contact owns a 2019 Toyota Rav4. The contact stated while driving at 55 MPH, he heard a loud banging sound. The contact veered to the side of the road. The contact noticed that the sunroof glass panel had exploded with 40 percent of the shattered glass remaining. The contact stated that the shade guard was closed at the time of the failure. The contact was able to continue driving. The dealer was notified of the failure but did not provide any assistance. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,300.

ODI #11483359UNKNOWN OR OTHER

The roof rack leaks, Toyota trying to charge $800 for labor but the car is not even 40000 miles on it and the roof shouldn’t leak because the airbags are going to get wet and not work

ODI #11482759ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

Engine maintenance light came on after a routine oil change. I took it to a toyota dealer, they said that it has something to do with the coolant system. The problem is ongoing with several toyota models, including rav4, Tacoma, Tundra, Camry, Sienna models 2018-2022. The problem is that the car can suddenly overheat and shut down on a busy highway, which is very Dangerous. Someone, can get killed, if this is not addressed. I don't know why there is not a recall already. The government should definitely get involved.

ODI #11480975ELECTRICAL SYSTEM,ENGINE

I have a 2019 all-wheel-drive limited and for the last two months it has been slipping into mud and sand mode. It happens when I shift from driving to park or drive to park, and if I’m standing idle it will slip into mud and sand mode and switch off a few minutes later. Dealership says it’s the sensors but I had my sensors checked and there is no issue there.

ODI #11480241ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

There is a known issue with 2019+ Toyoya RAV4 where the Roof Rack Rails seaks leak water into the Driver and Passenger SRS A Pillar, i don't understand why there isn't a TSB for this, im concerned that the water intrusion will damage the Airbags or Electrical components and cause the airbag to deploy or cause improper SRS A pillar airbag operation. I'm also concerned about rust, A Quick google search and youtube will show the issue occuring but toyota is only fixing it under warranty, i don't think this should happen on a car under 3 years old with less than 50,000 miles. I do notice a foul odor in the car which led me to find this related TSB T-SB-0094-21 for a similar issue but none for Roof Rack Seals. Toyota has updated the Seals to thicker ones from the flimsy paper gasket to thicker plastic since 2019 so they know about the issue and have corrected it but only under warranty. i did see complaints on carcomplaints.com also but i'm out of factory warranty.

ODI #11479177STRUCTURE

The rear hatch trunk doorr does not operate correctly. The hinges holding the door on could fail leaving the door to fly off the vehicle. Apparently this is a known problem on this make and model of this vehicle and toyota is unwilling to repair the problem

ODI #11479084FUEL/PROPULSION SYSTEM

Fuel pump was replaced in May 2020 under recall. Recalled part had 12 month warranty. Rav4 was purchased used in May 2022 and in June, engine started stuttering. Contacted Toyota Field Reps at local dealership and they reset codes and suggested running different and better gas. A case was opened. In July, when filling up car, the car would not start at the pump. The car had to be towed on Sunday. Toyota Field Reps made aware that car would crank after banging on the fuel tank. A service call was placed again and before we could get it to the dealership on Thursday, when the car was filled up again at a different gas station, it would not start at the pump again. It was towed a second time to the dealership and Toyota did multiple tests to determine the fuel pump and hose over the saddle tank needed to be replaced. Toyota would not honor that replacement part saying this was the customers responsibility now. We paid for the replacement today 8/11/22 and drove it one hour and filled it up again and it hesitated and would not crank at the pump, finally fired up and then dies at the red light in traffic. It was taken back to the dealership.

ODI #11477693STEERING

LTA NOT WORKING EVEN IF IT SHOWS ITS ON. IF ITS ON IT WILL NOT STAY IN LANE IF NO MARKERS ON ROAD ARE SHOWN WILL PULL TO RIGHT OR LEFT TO FIND CENTER OF LANE. WHICH IS A HAZARD. FROM LOOKING FOR ANSWERS ON WEB IT SHOWS TOYOTA HAS NO FIX FOR NONE WORKING OF LTA. FROM LOOKING AT FOURM OF THIS PROBLEM IT SEEMS THAT IF THEY DO TAKE INTERST THERE'S A LOT OF CAR AND SUV AND TRUCKS WITH THIS PROBLEM ON ROAD TODAY. SO TOYOTA WILL HAVE FORK OVER BIG CASH TO FIX PROBLEM OF THE NONE WORK LTA ON THIS VEHICLES.

ODI #11477462SEATS

hi, the driver lower seat frame being detached, the right slide is seized /stuck on the rail track and inoperable causing risk for unsafe driving equipment. I have a child and cannot drive with a broken seat - I don't reach it is a liability for safety! thanks, very respectfully [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11476344AIR BAGS

The 2019 Toyota Rav4 has a problem with Water leakage. Check the Internet for very specific details. Water is leaking from the roof mounted roof rails. This leak is causing water to enter the car and drip significant amounts of water down both A-Pillars. The A-Pillars support & Hold Airbags. The concern is that the water intrusion can cause damage to the airbags and/or the wiring to the airbags. This water damage could either prevent the airbags from deploying or cause the airbags to prematurely deploy. Toyota has yet to acknowledge the issue. They claim the water is coming from clogged sunroof drains. While this can be a cause it is NOT the sole cause. I had my vehicle into the dealer on 6/22/22 and they claimed the problem was the clogged sunroof drains. Last night was the 1st significant rain in the area since the visit. This morning BOTH A-pillars had significant water damage. So this means 1 of 2 things. If the leak is from the sunroof drains, they have a design issue as these were just cleared by Totyota. OR, as Many other owners of 2019 Rav4's have discovered there is a flaw in the roof rail design. Both issues need to be resolved ASAP, before there is a failure in the airbag system. Additionally, this water leak is causing a potential buildup of toxic mold

ODI #11475716UNKNOWN OR OTHER

About a year ago, I was unable to make or receive calls through my vehicle. I could hear the other side talking, but they could not hear me. Additionally, I could not make voice commands through my vehicle. The microphone was not working at all. I advised my dealer and they indicated they did have a service bulletin regarding this issue, but everything they tried did not fix it. the dealer indicated to me that it was going to cost me almost $2,000 to have it fixed. I don't have an extra $2,000 laying around to fix this problem, so I've just been using my phone to my ear normally. It's much safer to have handsfree talking and commands, don't you think? I have 64,000 miles on my vehicle, so its out of manufacturer warranty. Shouldn't this be some type of recall? Thank you.

ODI #11474906AIR BAGS

Myself and others, in online forums, have experienced roof water leaks. This has been traced by some to faulty roof rail seals. The safety concern here is that when it rains or I wash my vehicle I get rain soaking into my A pillars near the airbags. I've attached a photo showing rain water dripping out of one of my A pillars near the airbag as described.

ODI #11474983ELECTRICAL SYSTEM

I RECEIVED A NOTIFICATION OF A MALFUNCTION IN THE INTELLIGENT CLEARANCE SONAR SYSTEM AND A MALFUNCTION IN THE HYBRID SYSTEM. I MADE AN APPOINTMENT WITH THE DEALER BUT ON THE MORNING OF THE APPOINTMENT THE CAR WAS NON-OPERATIONAL IN THE DRIVEWAY AND HAD TO BE TOWED. THE DIAGNOSIS WAS CORROSION OF THE WIRING HARNESS. THIS PROBLEM HAS BEEN WIDELY REPORTED ON RAV4 HYBRID FORUMS AND APPEARS TO BE AN ISSUE IN REGIONS OF THE COUNTRY WITH SNOW/SALT ROAD TREATMENTS. I WOULD APPRECIATE AN INVESTIGATION.

ODI #11473988POWER TRAIN,UNKNOWN OR OTHER,ENGINE

My vehicle 2019 Toyota Rav 4 Limited has transmission and engine issues as well as a roof rack leak. I have reported this to Toyota via 1-800-331-4331, which was not helpful. Israel stated that there is nothing that Toyota Cooperate can do about this issue. Both the transmission and engine had been previously repaired at Toyota of Laredo to no avail. Currently my vehicle is awaiting repair at Cavander Toyota in San Antonio. No loaner was provided despite me being a home health therapist who needs her vehicle to work.

ODI #11472240ENGINE

I got a “Engine Maintenance Required” warning message. I check with the dealer, the dealer inspected and told about a faulty coolant bypass valve which the dealership told us a common problem for Toyota RAV4 model year 2019,2020,2021. The dealer told to always check if the engine temperature is shooting. They asked me to order the part and it took close to a week to get the part and then to replace it. A faulty coolant bypass valve risked my vehicle of a failure of the cooling system and so the engine. I had to pay $126.25 for the part and $658.08 labor charge to replace the part. Since it is a common problem the manufacturer has to recall and replace the faulty part and pay the cost of the part and labor for replacing the faulty part.

ODI #11471070UNKNOWN OR OTHER

When you are yielding and not having to make a complete stop by pressing the brake and then return to the gas the vehicle makes a loud bang noise like the engine is going to stall and then the car lunges forward with a big jerk. This is very scary when you have a lot of vehicles coming toward you. We are also having a problem with the roof rack leaking and could be hazardous if the air bag is getting wet if you look on line many people are complaining of these problems with the Rav4 2019 XLE. I purchased this car for my daughter when she graduated high school for safety and now it scares me for her to drive it. We did have a mechanic inspect it and informed us it did happen to him but could not find where it was coming from. He did inform us others with this model were having the same issues. No warning lamp or messages came on.

ODI #11470772ENGINE

Maintenance requires message appeared. Coolant bypass valve/tube needs replacement. 2 Days from the end of factory warranty.

ODI #11470396STRUCTURE

This Rav4 developed a leak in the roof by the front and back windows. Found many references to this on the internet. It is a known problem for this vehicle that is not being addressed by Toyota. This problem can cause mold and damage to the side air bags. This is clearly a safety issue.

ODI #11470402ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

Roof rail leak known to Toyota leading to potential compromise of SRS airbags and any other electrical wiring within anterior pillars. Long term water damage can lead to corrosion of components within that area. Toyota assessed and confirmed water intrusion due to roof rail leak. Leak became visible to owner due to water marks on headliner. Of note, Toyota refuses to accept blame for water intrusion and provide remedy.

ODI #11469651ENGINE AND ENGINE COOLING

The contact owns a 2019 Toyota Rav4. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the coolant valve bypass had malfunctioned. The contact was informed that the parts were back-ordered. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000. The VIN was not available.

ODI #11468781UNKNOWN OR OTHER,ENGINE

Warning Light/Message On. When I go to Toyota Service Center they said it is DTC Rear Disconnect System Performance. You will feel that sometimes the gear with late disconnected then you need to slow down.

ODI #11468565UNKNOWN OR OTHER

Sudden engine stall while driving

ODI #11468674ELECTRICAL SYSTEM

There is a leak coming from the top rails on the 2019 Toyota Rav4. Any time it rains the water runs down the side arm/airbag area which has gone into the electrical system and corroded the wires. In addition the corrosion, the water has caused organic growth to occur underneath the carpets. When it rains, the vehicle will not open without the physical key. Upon opening the door, the radio and all service lights are on. The speedometer goes awry, saying I'm at 9mph while I'm stopped at a red light. The acceleration of the vehicle tugs and takes awhile to get up to speed, which is dangerous. When I get out of the car, the car will not lock. It beeps as if I have left my key in the car. This is also dangerous at night time or in other areas that my car can easily be broken into. This issue occurs when it rains. I have taken it to a local toyota dealership and after numerous tests, figured out the problem is with the guide rails/racks on the tops of the car. They did this by running the car through the car wash. The estimated damage for a manufacturer defect is over 7K. The carpets need replaced due to organic growth and still water. The entire electrical system and board needs replaced.

ODI #11466925POWER TRAIN

Abnormal Buzz/Groan Noise at 20 - 30 mph: The vehicles exhibits (again, as in 7/2020) an abnormal buzz/groan (rear) noise at 20 – 30 mph when accelerating from a stop, and/or at 13 – 20 mph on deceleration after driving the vehicle for 15 – 20 minutes or more. And also a "clunk" noise. This occurs with “Normal” drive mode selected. I am very worry, this very same problem as in 2020 keeps happening!! This is not a 5 star Toyota vehicle for sure, very worry!

ODI #11466994UNKNOWN OR OTHER

My roof rails are leaking in the A frame, causing roof to be wet , possible damage to airbags and corrosion of electrical components. Toyota has came out with a replacement part to fix what’s causing the leak in the roof rails ,so they know there is a issue

ODI #11466704AIR BAGS,STRUCTURE

Water is entering vehicle from roof rack over the driver side A-pillar. The headliner is getting wet, and the side curtain airbags are located in this area. The concern is that the water will affect airbags, along with issues with mold and rust.

ODI #11466506UNKNOWN OR OTHER

The 2019 Toyota RAV4 Alternator failed at 43,000 miles. The vehicle has been repaired by Toyota Authorized Dealer and is unavailable to be inspected for the same issue. This issue occurred suddenly. My car flashed a charging alert, which I couldn't read because I was driving. Shortly afterward, my power steering on my vehicle went out, making it hard to steer and the car stalled in the middle of the road. When I placed my blinkers on, I was informed by another driver that they couldn't see my blinkers. If this had occurred on the highway, this could have been a more significant safety concern. The authorized dealer confirmed that the alternator failed—no other explanation of why it failed. The authorized dealer only inspected it. The issue appeared on May 10. The only warning provided was a charging alert. This appeared minutes before I lost power steering and the car stalled.

ODI #11465553FUEL/PROPULSION SYSTEM

Fuel pump malfunction. Stalling out with no warning or no previous issues

ODI #11465463ELECTRICAL SYSTEM

The terrain selection feature automatically engages "mud & sand" mode while driving. This feature turns off many safety features including, but not limited to traction control and parking collision system. It is very intermittent, and the Toyota dealership was unable to find the problem. The terrain selection features stops working after being turned on to normal again, until the vehicle is turned off for quite some time.

ODI #11464496POWER TRAIN

2019 TOYOTA RAV4. CONSUMER WRITES IN REGARD TO NOISE COMING FROM VEHICLE WHILE IN REVERSE. THE CONSUMER STATED THE SOUND WAS AN ALERT THAT THE VEHICLE WAS IN REVERSE. THE CONSUMER INQUIRED WHY THE SOUND WAS COMING FROM THE FRONT OF THE VEHICLE INSTEAD OF THE BACK.

ODI #11463715UNKNOWN OR OTHER

2019 rav 4 and newer leaking water into the headliner near air bags. Obviously we cannot test our vehicles to see whether the airbag is damaged from such thing but I’m concerned! I’m in a “toyota rav 4 club” on Facebook and you can search roof leak and scroll for days with the same issue I’m having. I was dismissed at the dealer when I questioned my concern on the airbag functioning properly after the water possibly corroded it. There is also people having electrical issues from this problem with the water leaking to the electrical devices. Complaints have been made to the main office of Toyota and they state they have no knowledge of this issue. I see this being posted everyday that people have leaks right at their airbags. Please review this before someone gets hurt from this flaw on the 2019+ Toyota rav 4.

ODI #11463724STRUCTURE

Hi. A couple months ago I bought a certified 2019 Toyota rav4 adventure. I'm happy with the purchase however there is an issue that I'm concerned about and is a leak that comes from the roof. I checked my rav4 and I did notice some stains in the roof, by the roof pillars. I love my rav4 and I've subscribed to different rav4 chat forums and I noticed that many people especially the one's who own the 2019 rav4 adventure have the same issue with the roof leaking, that originates from the roof racks. I noticed that there's not a recall on this issue and I would like to know if Toyota does offer a solution to this problem.

ODI #11463213SERVICE BRAKES

Noticed air in the brake piston boot upon brake inspection. This is a safety risk for our drivers when commuting on their travels as they transport medical patient to and from the facilities. No warning lights on the dash, initial cause of inspection was due to screeching and popping noise from the brakes.

ODI #11461895FUEL/PROPULSION SYSTEM

My fuel range went from 400 miles to 330 in a months time. I already had the recall fixed. I am concerned that the replacement fuel system is bad.

ODI #11461647ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

As noted by many other 2019 thru 2021 Toyota Rav4 owners, there is significant water leakage intruding into the vehicle passenger compartment. I can confirm that the water intrusion that my vehicle has sustained is leaking through inadequately sealed holes for clips that are part of the Roof-rack side rails. And that this severe water intrusion is likely damaging the electrical system connectors associated with the vehicles Side Impact Air Bags and possibly the tire-pressure monitoring system (TPMS) connectors in the side body pillar areas. Our local Toyota Dealership Service Center is aware of this problem. They tell me that our standard and extended warranty will not cover the repairs, and that we should contact our auto insurance provider. I feel that should not be the case, and that this leak issue is going to cause severe injury or death due to the water leaks incapacitating the Side Impact Air Bag System and possibly other safety systems with electrical connection affected by the water intrusion.

ODI #11460696POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

On 12-April, I filed Report #11460592 regarding stuttering and uncontrollable acceleration of Toyota RAV4, 2019 model year, <22000 miles, incident occurred 11-April. Vehicle was taken to Toyota dealership service department on 12-April, returned that day as described in previous report. On 13-April, one day after repair, exact same issue occurred. Family (with 2 children) driving on road, 45MPH speed limit. Hybrid system malfunction alert occurred again. Speed limited drastically to approximately 15mph, with occasional reaccelerating uncontrollably. Vehicle exited as safely as possible and returned home. Vehicle then taken back to dealership for service. Full text of Report #114605 (11-April incident): Driving on 35MPH limit road. Vehicle began to stutter. Vehicle began to communicate warning lights - "PKSB Malfunction" and "Hybrid System Malfunction" and "Check Engine" and alerted to visit dealer. After stopping at red-light, received warning to pull over and stop driving. Vehicle could not exceed ~10mph no matter how much accelerator was depressed and received warning that vehicle had ~2.5 miles until it would cease being able to be driven. For rest of trip to home (approximately 2 miles), vehicle would alternate between 10mph limited state and returning to full acceleration which led to very unsafe driving conditions and abrupt changes in speed. Reached home and parked in drive way. After a few hours, returned to vehicle to take to dealer for service. All 3 error messages remained but no further limitation to 10mph or abrupt speed changes. Dropped off for service at dealership. Dealer notes: "Hybrid system malfunction, check engine light - SCAN FOR CODES, FOUND U010087 LOSS OF COMMUNICATION BETWEEN PCW AND ECM / CLEAR CODES, UPDATE SYSTEM, OPERATING AS DESIGNED." Upon receipt from dealer, no further issues and drove home safely. Vehicle is a 2019 Toyota RAV4 Hybrid Limited, bought new in Jan. 2020. Approximately 23000 miles, no previous issues.

ODI #11460592ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,BACK OVER PREVENTION

Driving on 35MPH limit road. Vehicle began to stutter. Vehicle began to communicate warning lights - "PKSB Malfunction" and "Hybrid System Malfunction" and "Check Engine" and alerted to visit dealer. After stopping at red-light, received warning to pull over and stop driving. Vehicle could not exceed ~10mph no matter how much accelerator was depressed and received warning that vehicle had ~2.5 miles until it would cease being able to be driven. For rest of trip to home (approximately 2 miles), vehicle would alternate between 10mph limited state and returning to full acceleration which led to very unsafe driving conditions and abrupt changes in speed. Reached home and parked in drive way. After a few hours, returned to vehicle to take to dealer for service. All 3 error messages remained but no further limitation to 10mph or abrupt speed changes. Dropped off for service at dealership. Dealer notes: "Hybrid system malfunction, check engine light - SCAN FOR CODES, FOUND U010087 LOSS OF COMMUNICATION BETWEEN PCW AND ECM / CLEAR CODES, UPDATE SYSTEM, OPERATING AS DESIGNED." Upon receipt from dealer, no further issues and drove home safely. Vehicle is a 2019 Toyota RAV4 Hybrid Limited, bought new in Jan. 2020. Approximately 23000 miles, no previous issues. Has been maintained regularly (oil changes, etc. via Toyota Care).

ODI #11460223AIR BAGS,STRUCTURE

Lots of people including me are having issues with 2019 or newer Toyota RAV4 the roof guard rails seals start letting water in on both the driver side and passenger side near the airbag. This a YouTube link that explained it well. https://youtu.be/DbKHfLtI2Sc . I am worried my air bags will not function since they might be getting wet.

ODI #11457919VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

Took my 2019 RAV4 to Toyota of Orange. Like couple months ago for fuel pump recal but my vehicle stalls when driving on freeway or streets. Looses speed for 4 seconds and its scary reported issues to Toyota of Orange and they don’t fixed anything they only want to sell. They offer me services I don’t need for my vehicle. Got 2021 RAV4 rental from Enterprise and that one work just find no problems had it for about a week. If could get another another dealer that will be great.

ODI #11457243STRUCTURE

Vehicle purchased two years ago developed a failure of the mechanism that opens and supports the rear hatch with no warning. This led to cracking of hinges and brackets, and mis-alignment of the hatch which prevented it from closing and latching. The original estimate for repairs would have made the owner liable for thousands of dollars. After reviewing evidence that this was not due to an accident or other abuse, Toyota agreed to a one-time 'goodwill' financial adjustment that reduced owner financial liability. But as reported in various Toyota owner forums, this is not an isolated incident: hatch opening mechanism failure has been experienced by owners of other Toyota products with various models and model years. A fundamental design flaw requires a remedy, not just repair to return it to its original, flawed, state.

ODI #11455275FUEL/PROPULSION SYSTEM

gas meter is incorrect car is suppose to have 14.5 gallons fuel tank and im only able to out in 9 gallons. gas range meter is incorrect reads wrong range of mileage... need to be recall many people are complaining about this issue toyota should correct it...

ODI #11453781POWER TRAIN

A warning notice came on the dashboard stating hybrid system malfunction, see dealer at 49,743 miles. The warning notice stayed on and we called the dealer who instructed us to bring the car in for service and not to drive it until serviced. Toyota service said the hybrid harness wires had rusted which caused the malfunction.

ODI #11453440AIR BAGS,STRUCTURE

The factory installed bike rack is not sealed properly and leaking water when rains,etc… into the SRS airbag on passenger and driver side

ODI #11452643VISIBILITY/WIPER

Wipers would not turn on when activated. I checked all fuses were good and still not working. I drove home with no wipers in rain. Then next day I went to recheck fuses and relays, but the wipers came on.

ODI #11449351POWER TRAIN,VEHICLE SPEED CONTROL

Car hesitates when pulling out from a stop. The natural reaction is to depress accelerator more causing a shift feels like a lower gear and the car pulls out abruptly . This happens very often and I contribute it to lower gas mileage then car is rated at along with accelerated tire wear. I feel it is a safety issue when merging into traffic and causing a possible accident. I've taken my concerns to dealership on numerous occasions with complete disregard of condition calling it a " characteristic" of the vehicle. I feel there needs to be a recall to correct this issue.

ODI #11447993FUEL/PROPULSION SYSTEM

Engine stalled on a highway going 65 mph in cruise control. I had 1/4 full fuel tank. just before the engine stopped working I read information on my dashboard I have to stop the car in .5 miles, than .3 miles and engine stalled within seconds. I was able to pull over with dead engine. I shut down the car using key (I have a mechanical key for ignition) and car started with a message 'hybrid system malfunction. output power reduced . visit your dealer." I visited local mechanic who read the codes and instructed its a faulty fuel pump. I filled the car with more gas and drove couple of miles with reduced power. I left the car for 36 hours and it started to run ok by itself. dealer replaced fuel pump and now it works fine. The day of incident I was able to smell gas around engine bay before incident. I was able to smell strong gas smell after incident after I filled more gas in the vehicle most likely from engine bay fresh air intake. My assumption is this is due to bad fuel/air ratio and the result was unburned fuel. The week before the incident engine felt it kicked in roughly on its start up (my car is a hybrid). I had a fuel pump recall performed 4 months before but the fuel pump failed based on codes p319300 p008700 p107a2a . dealer replaced fuel pump (2nd time) and car works well and much smoother than before.

ODI #11447931ELECTRICAL SYSTEM,AIR BAGS

I bought my vehicle new in August 2019, it currently has approximately 30,500 miles. A few months ago I noticed a water stain by the roof, right on the A pillar on the passenger side. I took it to Toyota and they determined it was from the sunroof, according to them one of the drains was clogged with leaves and dirt (prior to this I had NEVER opened/used the sunroof, not sure if leaves are able to get in there without ever opening the roof). They cleaned the water stain and sent me on my way, without checking for water damage. After doing some research online found out this was happening to quite a few frustrated people and seemed to happen in the 2019-2021 RAV4 vehicles, most people were told it was the sunroof but further research revealed the possibility that it was the roof rail that contained bad seals. The water is now pooling on both A pillars right where the airbags are housed. I feel there is a good possibility those airbags will not deploy properly in case of an accident. In addition, multiple customers have complaint of this issues causing electrical problems as well.

ODI #11447283FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM

The contact owns a 2019 Toyota RAV4. The contact stated that there was an unknown blinking red light on the instrument cluster. The contact received notification of NHTSA campaign number: 20V682000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. Parts distribution disconnect. The approximate failure mileage was 25,000.

ODI #11447103VISIBILITY/WIPER

The Panoramic Sunroof spontaneously exploded while driving on the freeway. There was no impact point and the glass is bowed outward. When it exploded it was a very load pop and pressure feeling that made everyone's ears ring. About 2 seconds later small glass particles and glass dust fell down on the driver and passenger. This was reported to insurance company and taken to independent service center for estimate and repair. There were no warning lights or prior issues. The sun roof was in perfect working order and the vehicle has less than 25,000 miles on it. Driving context - 10:30 PM, light rain, outside temp was 38degrees, inside car temp set at 72 with heater on, sunshade was back, radio off, very little traffic on freeway with no road disturbances.

ODI #11446955ELECTRICAL SYSTEM

The contact owns a 2019 Toyota RAV4. The contact stated while driving approximately 50 MPH, the vehicle inadvertently stalled. The contact stated that an error electrical system warning message was displayed. The contact pulled over and had the vehicle towed to a local dealer where it was awaiting diagnostic testing. The manufacturer was not informed of the failure. The failure mileage was approximately 34,000. The VIN was not available.

ODI #11446820AIR BAGS,STRUCTURE

The roof rack rails have begun leaking due to failed weather sealants around them. Water is seeping through when it rains, getting water on the airbags, headliner, and moves along the top frame. I’m scared the electrical components will become damaged. Issue began happening right around 45,000 miles when I noticed. I have only owned vehicle for 2.5 years.

ODI #11445153SEAT BELTS

The seat belt for the driver's seat often wedges itself between one or another of the levers of the seat-adjustment mechanisms and the side of driver's seat. I am concerned that this may cause the belt to operate less than optimally.

ODI #11444907ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

The issue is the stock roof rack that comes with the vehicles. The clips that clip on to the body of the car have gaskets that deteriorate. Water leaks in through those holes and into the headliner of the car. The front SRS airbags are compromised and potentially rendered useless. The wiring that attaches to the airbags is also compromised because the water will eventually corrode it.

ODI #11444623ELECTRICAL SYSTEM,STRUCTURE,FORWARD COLLISION AVOIDANCECRASH

Around 2:30 pm on Thursday, December 2, 2021, my wife and I were on our way to the gym for a workout. I was pulling my auto out of my garage. It was in reverse when it stopped half way and did not finish backing out. I put it in drive and then in reverse and I was able to back out. Once out of my driveway, I backed out into the street in reverse. From reverse, I put my car in Drive to start driving on the street. At this point, the car spun out of control and I could not control its movements. The car turned around on the street and drove into my yard. It ran through the yard, spun around through some hedges, onto my driveway and continued back into the yard. At this time it hit a tree in the yard, went back on the road, turned into my driveway before coming to a stop. We got out and inspected the damage. The entire front bumper and the assembly was hanging from the body of the car. The damage was extensive. Thankfully, no one was on the road and the only damage was to my car and my yard. shrubs and tree. This car is a Limited Edition with cameras and braking functions that stop the car if an object comes in its way. The car kept accelerating and did not brake to avoid collision. Note: We bought this 2019 RAV4 in March 2019. It was brand new, full loaded with many safety features. In October of 2019, we heard sounds coming from the front of the car. We took it to Toyota dealership to have it diagnosed. They determined that the Electromagnetic Clutch Assembly needed to be replaced. The car had 7100 miles on the Odometer.

ODI #11443034VEHICLE SPEED CONTROL,SERVICE BRAKESCRASH1 INJURY

The contact owns a 2019 Toyota Rav4. The contact stated while attempting to park the vehicle, depressing on the brake pedal but the vehicle began to accelerate independently causing the vehicle to crash into a tree trunk. The contact stated no warning light was illuminated. No air bags deployed. The contact stated she had chest and neck pains due to hitting the steering wheel and did go to urgent care but did not seek medical attention. A police report was filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.

ODI #11443111POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

After a recall repair order was issued, the repairs were made and now accelerating under load or uphill, the vehicle will accelerate and then bogs down or chokes (the vehicle then loses speed and no longer accelates). The issue has occurred several times while accelerating to freeway speeds on freeway on-ramps (it’s a safety hazard). 1st attempt to repair by the dealer was made on 11/22/2021. 2nd attempt by the same dealership is pending for today 12/08/2021 at 1:30pm.

ODI #11442037AIR BAGS,STRUCTURE

My roof rack rail assembly is leaking water down my A and C pillars, and into the inside of my vehicle. When it leaks into my car it also leaks down into my side curtain airbags to the point if I were to get into an accident where the side curtain airbags needed to deploy because of my windshield, they would not which could cause me to lose my life. I have asked my dealership about it and they told me they had numerous roof racks replaced because of the leaking but because my vehicle is no longer under warranty, I have to pay to have the roof racks replaced. I have tried to reseal my roof racks but did not work. The Toyota dealership told me that if resealing didn't work, the only other option was to replace. I cannot drive in the rain, even when it is just sprinkling or wash my car because any sort of water will leak into my vehicle. Toyota will not send a recall out for this issue but is known to be a safety issue with the Toyota dealership and numerous people that own a 2019-2021 Toyota Rav4.

ODI #11441956UNKNOWN OR OTHER

My sunroof exploded for absolutely no reason.

ODI #11440117VISIBILITY/WIPER

The sunroof/moonroof in my 2019 Toyota RAV4 spontaneously exploded while parked overnight in my driveway. There was not any damage on or around that area of my car, nothing above my car. The following morning when I pulled out of my driveway, I noticed a strange sound , retracted my visor and noticed the roof glass was completely shattered in a volcanic like shape. Pieces began to fall as I began to pull back into the driveway.

ODI #11439906STRUCTURE

Was driving on the freeway and heard a loud pop noise. upon pulling over, i noticed a hole in my in my sunroof (punctured from the inside out)

ODI #11438051UNKNOWN OR OTHER

I noticed water pooling on the driver side floor after it rained. I determined water was leaking in the drivers side window and streaming down to the floor and wetting the electrical components. An online search found others with a similar problem. It appears to stem from inadequate gaskets on the roof rails. All of my windows have water seeping in during rain. My concern is the electrical components getting wet. I found one example of corrosion that someone posted online.

ODI #11437983UNKNOWN OR OTHER

Standing water on plastic mat/ passenger-side footwell. Lifted matt up and carpet soaked. Visually and sopping wet to the touch. While driving noise continually of sloshing…. Sounds like water rolling back and forth under passenger seat. Heard Most when slowing or speeding up. Called toyota service departments and currently closed

ODI #11437370AIR BAGS,STRUCTURE

Roof headliner leak due to poor design and/or water proofing materials on the clips of the roof top bar. This causes concerns about potential damage to the side air bags and electricals.

ODI #11436646STRUCTURE

The contact owns a 2019 Toyota RAV4. The contact stated that whenever it rained, water would enter the cabin of the vehicle. The contact was concerned that it might cause an electrical failure. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 37,000.

ODI #11435207AIR BAGS

The roof rails allow water to enter the vehicle along the A pillar where the side curtain airbags and connectors reside. Moisture was found inside the connectors, which will lead to corrosion over time and would cause a failure of the airbags to deploy.

ODI #11434196AIR BAGS,STRUCTURE

My RAV4 has factory roof rails and the seals on the rails for drivers and passengers sides have begun leaking which caused water to get inside the liner of the roof and travel down the a pillars to the side curtain airbags. I had the vehicle inspected at Toyota of Terre Haute Indiana. And they confirmed where the leak was at and stated that they have no reports of this issue happening. However there are a lot of people reporting the same issues online.

ODI #11433190SEATS

The contact owns a 2019 Toyota Rav4. The contact stated that while picking up her husband, upon sitting on the front passenger’s seat, he noticed that the seat was extremely hot. The contact stated that the heated seat feature was in the off position. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer and the vehicle was being diagnosed while filing the complaint. The vehicle was not yet diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 39,000.

ODI #11429299SUSPENSION,ELECTRICAL SYSTEM,ENGINE

The contact owns a 2019 Toyota Rav4. The contact stated while driving 40 MPH, the vehicle was making an abnormal humming and grinding sound. There were no warning lights illuminated. The contact received a recall notification for an unknown recall in regards to a humming sound coming from the transfer case of the vehicle; however, the dealer diagnosed that no issues were found and informed the contact that the recall repair did not need to be completed on the vehicle. The contact stated that the failure had been recurring while driving and he had been hearing abnormal bumping sounds from underneath of the vehicle. The dealer was made aware of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 3.

ODI #11429189ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

Roof rails water sealing failure - causing water to enter the vehicle on each side of the front A pillars of the vehicle and is reaching the airbag electrical connections which can lead to airbag failure during an accident due to corroded electrical connections. Vehicle taken to Toyota of North Charlotte to show dealership the damage to the headliner and request a resolution be completed. Dealership inspected vehicle - stated they believed it to be clogged sunroof drain lines and stated if it continues to notify them. Have reached back out to them as rain storm same night as service 8/15/2021 revealed that leak continues. No warning lights have appeared but symptoms are shown by the amount of water dripping into the cabin from these defective roof rails and running down the A Pillars into the dashboard.

ODI #11428284ENGINE

The eco boost made the engine to jump causing the engine Mount to loosing out

ODI #11428259AIR BAGS

leak at junction of windshield and A-pillar. Potential damage to A-Pillar air bag

ODI #11428020STEERINGCRASH2 INJURIES

Steering suddenly locked up. Car steered to the right went off the road. Turned over several times and landed upside down. Causing serious injuries to myself and the driver. I was in hospital 3 weeks total with broken ribs , broken vertabrae and dislocated shoulder. Cuts on feet from the glass. Driver had cuts on head and dislocated shoulder. Prior to accident, I had reported (twice) to dealer that steering wheel felt loose. The second time, I had him write it down on report when I came in for oil change. So I have proof that I reported it. They checked steering and said they couldn't find anything wrong; but the problem was it didn't do it all the time. Sometimes it would take quite a few seconds before it would react if I would turn it a little left or right. Eventually, it did lock up and caused the horrible accident. The accident occured on November 26, 2020. I typed that date, but somehow this report changed it to Aug 6 and I can't seem to change it.

ODI #11427576UNKNOWN OR OTHER

The roof rails in my 2019 RAV4 are leaking into my car. Toyota dealership is aware of this issue in my hometown as I’m not the only person to come forward with this however stated that being there isn’t a recall there is nothing they can do. This is a dangerous as the roof holds air bags, electrical components amongst the mold that it’s causing. I have a son who is highly allergic to the mold spores. Toyota used the cheapest parts available to put this car together. This needs attention as people are paying 35-40000 for these vehicles for this to take place and they turn their backs . Please take this serious please

ODI #11427373UNKNOWN OR OTHER

Roof leaks in heavy rain or car wash. Water stains noted on the A pillars requiring replacement of the headliner. Concern of water damaging the air bags in the pillars. Now leaking through the front ceiling light with heavy rain.

ODI #11426424UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

When filling the fuel tank when full fuel spills out until the pump handle finally shuts off. Estimated spillage is about 1/2 to 1 cup of fuel. This has happened more than 6 times

ODI #11425057SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

Unknown component or system While driving on the Interstate during rush hour, traveling 60 miles an hour, another vehicle along side us entered our lane and we had to avoid a collision by aggressive braking and steering. Following this maneuver, our vehicle immediately shut down. An 18 wheel barely missed crashing into our rear. It took us approximately 1 minute to realize we needed to put the car in park, step on the brake, and push the ignition button to restart the vehicle.

ODI #11425044FUEL/PROPULSION SYSTEM

Case number started at Toyota Customer service: 210701002045 Requested an unacceptable time to answer of 8 weeks. There was a recall for this vehicle. I wasnt notified and the recall also doesnt show in any website (Not Toyota not in the goverment one). I went on a trip thousands mile aways from home, I was up in the montains, the car got broken in a very bad place where I had to spend almost $2,000 dollars due to Towing, meal and hotel expenses (as the dealer was closed on a weekend). I am trying to solve this with Toyota but they say I have to wait 8 weeks to start looking at my case. It is unacceptable . I need a reimbursement ASAP.

ODI #11424131ENGINE

vehicle will not accelerate when pushing down on the gas pedal. This can occur when leaving a parking place or from a traffic light.

ODI #11423688STRUCTURE

Significant roof leak driver side front. Took it to a dealer. Wants customers to pay for Toyota’s design flaw.

ODI #11423113POWER TRAIN

Abnormal bussing noises under the car when driving.

ODI #11422371ELECTRICAL SYSTEM,SEATS

Seat heater turns on automatically and randomly and gets way too hot. I'm afraid it might burn me. I have an appointment with the Toyota dealership however it's my only mode of transportation and I work 3 hours away from home. This puts me at high risk of getting hurt. None of the lights or any indicators came on. There has been no indication that there might be an issue before today. Today is 6-25-2021.

ODI #11421166SUSPENSION,WHEELS

Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, while driving on the interstate the vehicle began vibrating heavily. What component or system failed or malfunctioned, and is it available for inspection upon request? Upon inspection it was noticed that the inner tread of the left rear tire was damaged, worn away and scalloped or cupped. The tire was replaced with a spare, and vehicle driven to the nearest Toyota dealer for service. The damaged tire is available for inspection. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the servicing dealer informed us that the left rear camber was out of manufacturer specification being -1.8 deg. The minimum allowed is -1.7, and the minimum recommended is -1.3. We were informed that to be safe the vehicle required repairs; however, they were unable. We then took the vehicle to the selling dealer who also found the issue and were unable to repair. Two additional service centers also confirmed the rear camber was out of specifications, and posed a safety risk. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the dealer stated that a manufacturer representative from Toyota inspected the vehicle. How was your safety or the safety of others put at risk? Safety was compromised as the damage to the tire was severe and hidden. This damage could have resulted in a loss of control of the vehicle. The vehicle remains in the unsafe condition. It is also important to note that the tires were being rotated every 5,000 miles by a manufacturer service center as recommended.

ODI #11419195ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

Roof rack seals failed, allowing water in above the A-pillar, which damages the headliner and could damage electrical and side airbags, compromising safety. In talking with other 2019 Rav4 owners, many have experienced the same issue as the sealing mechanism is poorly designed.

ODI #11418101STRUCTURE

The sunroof exploded outward/upward. I was doing 75-80mph north bound on I-15 in Montana, south of mile marker 250. Suddenly there was a loud BOOM like a an explosion! (I was startled and almost lost control of the car.) When I reached Cascade, the nearest town, I checked and saw that the sunroof was bulged outward, with a large hole. See pictures. Condition: around 12:45pm. Outside - Cloudy, temp around 30 degree Farenheit with a dusting of snow. Inside cabin was set to 70 degrees. I do not know the elevation above sea level. I was not near any area that rocks could fall on the roof. The only other vehicle was about 1/4 to 1/2 mile behind me at the time of the incidence. The autobody shop guy checked for any signs of rocks or bullets or anything that could have caused it and he could not even guess at the cause, especially since the glass was bulging outward.

ODI #11417743ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

The 2019 Rav4 models have an issue with the roof rack rails leaking water into the A pillar as well as the C pillar due to a failure in the materials the manufacturer used. Not only does this cause issues with the headliner of the vehicles but this could also endanger the occupants of the entire vehicle due to the leak affecting the airbags located in the A and C pillars. This leak has a potential to affect electrica as well as the main safety component located in the locations stated above. Not addressing the issue could result in death due to airbag failures and could then lead to class action lawsuits.

ODI #11416103FUEL/PROPULSION SYSTEM

MY VEHICLE IS STALLING WHEN AT LOW SPEED AND SOMETIMES HIGH SPEED. IT FAILS TO ACCELERATE. EVERY TIME I CONTACT MY SERVICE PROVIDER THEY PUSH BACK MY SERVICE ANOTHER MONTH.

ODI #11414595AIR BAGS

THERE IS A WATER LEAK THAT HAPPENS IN THE A PILLAR OF THE VEHICLE DUE TO A FAULTY GASKET ON THE ROOF RACK. WATER CAN LEAK INTO THE SIDE CURTAIN AIRBAGS WHICH CAN COMPROMISE THE SAFTEY OF THE VEHCILE. NUMEROUS ACCOUNTS ONLINE FROM OTHER OWNERS AS WELL. PLEASE GOOGLE RAV4 2019 ROOF LEAK. I NOTIVED THE LEAK AS I WAS DRIVING WHEN IT WAS RAINING, IT WAS LEAKING ON THE A PILLAR IN BOTH PASSENGER AND DRIVER SIDE.

ODI #11413306UNKNOWN OR OTHER

ON APRIL 5, 2021 AT 10:40AM ON A HIGHWAY GOING 50 MPH THERE WAS AN EXTREMELY LOUD BANG. LUCKILY WITHOUT CRASHING I PARKED ON THE SIDE AND SAW THAT THE SUNROOF HAD SHATTERED WITH THE APPEARANCE OF COMING FROM WITHIN. THE SHADE HAD BEEN CLOSED THEREFORE THE GLASS WAS PREVENTED FROM SCATTERING ON ME. I HAD TOYOTA CHULA VISTA, CA CHECK IT OUT AND THEY DECLINED TO HONOR THE WARRANTY. THE WEEK AFTERWARDS I SPOKE TO THE MANAGER OF TOYOTA IN YUMA, AZ WHERE I PURCHASED THE AUTOMOBILE WHO ALSO DECLINED TO HONOR THE WARRANTY AND RECOMMENDED TO MAKE A CLAIM WITH MY CAR INSURANCE. I HAVE LEARNED THAT IT IS COMMON FOR SUNROOFS TO EXPLODE IN THIS CAR. THERE WAS A CLASS ACTION SUIT THAT HAS ALREADY BEEN SETTLED. PLEASE INFORM ME OF ANY FUTURE RECALLS. I WILL UPLOAD PHOTOS.

ODI #11408250STEERING,LANE DEPARTURE

ACCIDENTALLY TURNED ON LKA. AT FREEWAY SPEEDS UP TO 70MPH STEERING PULLED TO RIGHT. HAD TO KEEP TENSION ON STEERING WHEEL TO KEEP VEHICLE CENTERED IN LANE. THEN STEERING WOULD QUIT PULLING AND VEHICLE WOULD GO TO LEFT. HAD TO KEEP FIGHTING STEERING TO KEEP VEHICLE CENTERED IN LANE. LKA WARNING KEPT BEEPING. RESEARCHED PROBLEM ON LINE. LOOKED IN OWNERS MANUAL AND MADE SURE LKA WAS TURNED OFF. THIS WAS A BIG ANNOYANCE FOR ME BUT I WAS ABLE TO KEEP CONTROL OF VEHICLE. THIS COULD BE A MAJOR PROBLEM FOR SOMEONE ELSE, THOUGH.

ODI #11407170FUEL/PROPULSION SYSTEM

TOYOTA HAS NOT PROVIDED THE PARTS TO REMEDY A KNOWN RECALL. MANUFACTURER RECALL NUMBER20TA02 NHTSA RECALL NUMBER20V682 THE DEALERSHIP HAS HAD MY LEASED VEHICLE FOR OVER 5 MONTHS AND HAS YET TO PROVIDE A DATE THAT THEY WILL HAVE IT REPAIRED AND DRIVABLE. WHILE THEY HAVE PROVIDED ME A LOANER FROM A SECOND RATE RENTAL COMPANY, I AM EXTREMELY FRUSTRATED THAT I AM NOT ABLE TO DRIVE THE CAR I AM REQUIRED TO MAKE PAYMENTS ON. DUE TO MY AGE, THE RENTAL COMPANY CHARGES MORE FOR A COMPARABLE VEHICLE, SO I AM FORCED TO DRIVE A GREATLY INFERIOR CAR TO THAT WHICH I AM PAYING FOR. ADDITIONALLY, AT THE END OF MY LEASE, THE VEHICLE WILL HAVE SIGNIFICANTLY FEWER MILES THAT MY LEASE AGREEMENT ALLOWS (SINCE IT HAS BEEN PARKED ON THEIR LOT FOR SO LONG, WHICH WILL SIGNIFICANTLY INCREASE THE VALUE OF THE VEHICLE FOR THEIR RESALE. I HAVE ASKED THEM TO BUY BACK MY VEHICLE, AND THEY HAVE BEEN UNWILLING TO WORK WITH ME, AS THEY ARE NOT REQUIRED TO DO PER MY CONTRACT. ULTIMATELY, I AM PAYING FOR SOMETHING THAT I AM NOT RECEIVING AND AM SPENDING EVEN MORE MONEY DUE TO THE FUEL INEFFICIENCY OF THE LOANER. I FEEL LIKE I PAID FOR A STEAK DINNER AND GOT A MCDONALDS HAPPY MEAL WITHOUT THE TOY. I FEEL THAT I SHOULD BE COMPENSATED WITH AT LEAST HALF OF MY MONTHLY PAYMENT FOR THE AMOUNT OF TIME THEY HAVE THE CAR I AM PAYING FOR SITTING ON THEIR LOT BEING UNUSED. THAT WOULD CURRENTLY BE $687.

ODI #11407188FUEL/PROPULSION SYSTEM

AFTER RECEIVING THE RAV4HYBRID FUEL TANK FIX FROM TOYOTA IN MARCH OF 2021, MY VEHICLE STILL ONLY HAS A FUEL CAPACITY OF 12.5 GALS. THE DEALERSHIP STATES THIS IS BY DESIGN TO ALLOW ROOM FOR SPLASH BACK. 12.5GALS DOES NOT ALLOW FOR THE TOYOTA ADVERTISED RANGE OF 550MILES PER TANK. I AM GETTING ~470MILES PER TANK, 80 MILES SHORT OF THE TOYOTA ADVERTISED. THE FIX FROM TOYOTA TO REPLACE THE FUEL TANK AND ASCENDING UNIT HAD NO CHANGE TO MY FUEL GAUGE READING, DISTANCE TO EMPTY OR FUEL FILLING CAPACITY. I CONTACTED THE DEALER AND TOOK MY VEHICLE BACK IN AGAIN, THE INFORMED ME I WILL NEVER BE ABLE TO PUT MORE THEN 12.5 GALS OF FUEL IN MY VEHICLE AND WILL ONLY GET ~470MILES PER TANK; THEY WERE NOT ABLE TO PROVIDE AN ANSWER TO THE CONTRADICTION OF WHAT THEY WERE ADVERTISING THE RANGE OF MY VEHICLE SHOWN AT 550MILES PER THE TOYOTA DOCUMENTATION. PICTURE SHOW IS AFTER FILLING THE TANK. 466 MILES TILL EMPTY AND AVG OF 38.3 MPG. IF I HAD 12.5 GALS AND AVG OF 38.5 THAT WOULD BE 478.75MILE TILL EMPTY. AT 14.5 GALS, THE TOYOTA ADVERTISED AND 38.5 AVG MPG IT WOULD BE 555.35MILES TILL EMPTY. THE ONLY WAY 12.5 GALS GETS TO THE ADVERTISED RANGE OF 550MILE ON ONE TANK IS IF THE VEHICLE EXCEDED THE TOYOTA ADVERTISE MPG OF 41 CITY / 38 HIGHWAY. IT WOULD REQUIRE AND AVERAGE MPG OF 44MPG

ODI #11407003FUEL/PROPULSION SYSTEM

RECEIVED NOTIFICATION OF RECALL FROM TOYOTA IN JANUARY OF 2021. NOTICE STATED THAT PART TO REPAIR CONDITION WOULD BE AVAILABLE IN LATE MARCH. LATEST INFORMATION IS THAT PART WILL NOW BE AVAILABLE IN LATE APRIL. DEALERSHIP HAS PROVIDED FREE LOANER VEHICLE, BUT WE WANT OUR RAV4 BACK.

ODI #11407095ELECTRICAL SYSTEM

THIS IS ABOUT OUTDOOR THERMOMETERS ON CARS. IF THEY AREN'T ACCURATE, WHAT GOOD ARE THEY. THEY CAUSE A SERIOUS SAFETY ISSUE. HERE'S WHY. ON A COLD DAY WITH PRECIPITATION, IF IT ISN'T ACCURATE PEOPLE COULD GET A FALSE SENSE OF SECURITY. MINE IN PARTICULAR IS THIS. MINE READS 4 DEGREES TOO WARM. THE PROBLEM. IF IT'S RAINING AND IT READS 34 DEGREES, I'M 2 DEGREES ABOVE FREEZING I THINK, I'M SAFE, NO ICE WHEN IN FACT IT'S 30, 2 DEGREES BELOW FREEZING. DO YOU GET MY POINT. IF A CAR IS WARM, IT'S A WARM DAY, THERE IS AMBIENT HEAT ON THE ROAD. I DON'T EXPECT IT TO READ ACCURATELY. IF IT'S COLD, CLOUDY, RAINING, THERE IS NO AMBIENT HEAT. THE DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO TO FIX THIS AND THEY JUST AREN'T THAT ACCURATE ANYWAY. IF THEY AREN'T ACCURATE, THEY SHOULD NEVER BE ON A CAR IN THE FIRST PLACE. THIS COULD KILL INNOCENT PEOPLE. AUTO MAKERS SHOULD BE HELD TO AN EXACTING STANDARD ON THESE THINGS OR DON'T INSTALL THEM AT ALL. THIS IS A SERIOUS SAFETY ISSUE.

ODI #11406091FUEL SYSTEM, GASOLINE,ENGINE

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE DECELERATED INDEPENDENTLY. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11405905FUEL/PROPULSION SYSTEM

UNABLE TO FILL GAS TANK SO THAT THE GAUGE REFLECTS "FULL". TANK ONLY SHOWS ABOUT 7/8 OF A TANK.

ODI #11405946FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FRED ANDERSON TOYOTA OF RALEIGH (9101 GLENWOOD AVE, RALEIGH, NC 27617, (919) 890-3686) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11405950FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED TOYOTA OF NEW BERN (5010 US-70, NEW BERN, NC 28560, (252)637-7200) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11406017FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT GERMAIN TOYOTA OF NAPLES LOCATED AT 13315 TAMIAMI TRAIL N, NAPLES, FL 34110, (239) 301-3313) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM PARTS NOT AVAILABLE.

ODI #11405162AIR BAGS,STRUCTURE

AFTER PERIODS OF RAIN, SNOWMELTING ON THE CAR, OR GOING THROUGH A CAR WASH, WATER ENTERS VIA THE ROOF RACK AREA,POTENTIALLY EXPOSING THE AIRBAGS TO WATER. THE WATER CAUSED STAINING ON THE HEADLINER ALL OVER (A. B, C PILLARS). THE CURTAIN AIRBAGS FOR THE FRONT AND BACK SEAT WERE IN DIRECT CONTACT WITH THE AREA SATURATED BY WATER. I TOOKTHE VEHICLE INTO THE DEALERSHIP WHERE I PURCHASED IT, AND THEY REPLACED THE HEADLINER AND ROOF RACK HARDWARE AFTER CONFIRMING THERE WAS A LEAK (3/4/21). AFTER THE REPAIR WAS DONE, A FEW WEEKS PASSED WHERE THERE WAS LITTLE TO NO RAIN TO VERIFY THE LEAKWAS ACTUALLY FIXED. YESTERDAY, (3/26/21) IT RAINED. I WENT TO INSPECT THE HEADLINER, AND THE PASSENGER CURTAIN AIRBAG ON THE A PILLARWAS SURROUNDED BY WETNESS. THIS POSES A RISK TO THE INTEGRITY OF THE AIRBAGS. PLEASE NOTE, NO MODIFICATIONS WERE MADE TO THE CAR- THE ROOF RACKS ARE THE OEM TOYOTA LOW PROFILE (FACTORY INSTALLED). THIS OCCURS (FROM WHAT I CAN TELL) WHEN THE CAR IS STATIONARY. IN THIS CASE, MY DRIVEWAY.

ODI #11404019UNKNOWN OR OTHER

UP TO MARCH 17, 2021 WHEN I WOULD DRIVE BY SIGN WITH A POSTED SPEED LIMIT THE CAR WOULD 'READ' THE SIGN AND DISPLAY THE SPEED ON DASH FOR APPROX. 30 SECONDS THEN THE SPEED LIMIT SIGN WOULD DISAPPEAR. ON MARCH 18, 2021 THINGS CHANGED' 'WHEN I GOT ON INTERSTATE -75 AND PASSED THE SIGN WITH THE POSTED SPEED LIMIT 70MPH THE DIGITAL SIGN ON THE DASHBOARD READ 75 MPH. (PHOTO A) 'A SECOND CHANGE WAS THE DISPLAY DID NOT VANISH AFTER 30 SECONDS BUT REMINED DISPLAYED. 'AS I PASSED SEVERAL OTHER 70MPH SIGNS THE DISPLAY IN THE CAR STILL READ 75MPH. I THEN CANCELLED RADAR TRACKING TO SEE IF THE PROBLEM WOULD GO AWAY AND IT DID NOT (PHOTO B). 'I THOUGHT MAYBE IF I CAME TO A COMPLETE STOP THE 75MPH WOULD DISAPPEAR; IT DID NOT (PHOTO C) 'FINALLY, WHEN I PASSED A POSTED SPEED LIMIT OF 45 MPH THE DASHBOARD SPEED LIMIT UPDATED. (PHOTO D). MY GUESS AS TO WHAT IS GOING ON '. ON THE NIGHT OF MARCH 17, 2021 TOYOTA UPDATED THE SOFTWARE TO ALL CARS, SO THE DASHBOARD SPEED LIMIT SIGN WOULD NOT DISAPPEAR. INADVERTENTLY, TOYOTA SOMEHOW MADE A 2ND UNINTENTIONALLY CHANGE SO THE WHEN THE CAR'S COMPUTER SEES A 70MPH SIGN IT READS IT AS 75MPH.

ODI #11403641FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AN UNKNOWN DEALER AND THE MANUFACTURER WERE CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11403561AIR BAGS,STRUCTURE

ROOF RAILS LEAKING WATER INTO CAR. HEADLINERS NEAR THE A PILLAR ARE WET AND WATER LEAKING DOWN THE A PILLAR AND ONTO CARPET IN INTERIOR. A PILLAR HAS AIRBAGS THAT MAY NOW BE EXPOSED TO WATER. ANYTIME IT RAINS IN GA WATER GETS IN THE CAR.

ODI #11403028FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DOWNEAST TOYOTA (652 WILSON ST, BREWER, ME 04412, (866) 620-9023) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11402664FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO TOYOTA OF PORTLAND (55 NE BROADWAY, PORTLAND, OR 97232) AND REMAINED THERE FOR TWO MONTHS WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11400330FUEL/PROPULSION SYSTEM

CAR STALLS WHEN ACCELIATOR IS DEPRESSED WHILE GOING FOWARD BEFORE COMING TO A COMPLETE STOP

ODI #11400376ENGINE,FUEL/PROPULSION SYSTEM

RECALL FOR A FUEL PUMP AND TOYOTA STILL DOES NOT HAVE A FIX AFTER 4 MONTHS

ODI #11399919FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO GATORLAND TOYOTA (2985 N MAIN ST, GAINESVILLE, FLORIDA 32609; (352) 224-3430) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11399545SUSPENSION

CAR VIBRATE AT CERTAIN SPEED. SUSPECTS FAULTY FRONT LOWER SUSPENSION ARM. VEHICLE SHOW SYMPTOMS AFTER THIRD SERVICE (TOYOTA CARE -15000 MILES)

ODI #11399274FUEL/PROPULSION SYSTEM

STILL WAITING FOR TOYOTA TO REMEDY A RECALL ISSUED OCT 28 2020. THEY SAY THERE IS NO FIX YET. THIS HAS BEEN TOO LONG TO DRIVE WITH THE RISK OF MY VEHICLE STALLING AND POTENTIALLY CAUSING AN ACCIDENT.

ODI #11399217STEERING,FUEL/PROPULSION SYSTEM

I RECEIVED A RECALL NOTICE MONTHS AGO AND THE RECALL HAS YET TO BE SATISFIED ALL THE WHILE MY TODDLER GRANDCHILD IS IN THIS VEHICLE REGULARLY. MY BIGGEST ISSUE IS THE SAFETY OF A VEHICLE THAT MAY STILL AT HWY SPEEDS AND RESULT IN A CRASH

ODI #11398913VISIBILITY/WIPER

DRIVING AT INTERSTATE SPEED WHEN SMALL GRAVEL BREAKS A SILVER DOLLAR SIZE STAR SHAPED CRACK IN WINDSHIELD ON PASSENGER SIDE. APPROXIMATELY 10 MINUTES LATER ANOTHER OBJECT HIT PASSENGER SIDE WINDSHIELD AND CREATED ANOTHER STAR SLAPPED CRACK IN THE GLASS NEAR PASSENGER WIPER ARM. HAD WINDSHIELD REPLACED WITHIN 7 DAYS UPON RETURNING HOME. THE NEW WINDSHIELD WHICH IS A GENUINE TOYOTA WINDSHIELD IS NOW CHIPPED IN SEVERAL PLACES. EVERYTHING THAT HOTS THE WINDSHIELD EITHER CRACKS THE GLASS OR CREATES A SIGNIFICANT CHIP THAT INTERFERE WITH PROPER VISION. I FEEL THE GLASS IS DEFECTIVE. TOYOTA JUST SAID I WAS UNLUCKY. BUT A WINDSHIELD SHOULD AFFORD SOME SAFETY FROM ROAD DEBRIS, THAT TIPICALLY DOESN'T CRACK OR EVEN CHIP THE GLASS. IF A QUARTER SIZE ROCK OR LARGER OBJECT HITS THE RAV 4 WINDSHIELD THAT I'M DRIVING, I HAVE NO DOUBT THAT IT WILL BURST OUT. I HAVE BEEN DRIVING FOR 53 YEARS AND HAS ONE WINDSHIELD REPLACED PRIOR TO THIS ONE. THIS RAV4 CURRENTLY HAS APPROXIMATELY 38000 MILES ON THE ODOMETER. A SHATTERED WINDSHIELD IS A SIGNIFICANT RISK FACTOR IN ANY ACCIDENT. I DON'T KNOW WHAT WOULD HAPPEN IF THE WINDSHIELD SUPPLIED BY THE MANUFACTURER PROVED DEFECTIVE.

ODI #11398527FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TOYOTA OF NEW ORLEANS (13150 I-10 SERVICE RD, NEW ORLEANS, LA 70128, (504) 208-9416) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11398166UNKNOWN OR OTHER

MY VEHICLE HAS AN OUTSTANDING RECALL FOR A WHILE NOW. I AM WAITING FOR THE ISSUE TO GET RESOLVE. I LIMITED MY DRIVING LOCALLY EXCEPT FOR MEDICAL APPOINTMENTS AND OUT OF TOWN EMERGENCY. I NEED TO KNOW WHAT IS NEXT. I JUST CAN'T KEEP RESTRICTING MYSELF OF FEAR OF VEHICLE MALFUNCTION. PLEASE ADVISE

ODI #11397553VISIBILITY

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THE ROOF RACK ASSEMBLY WAS LEAKING WATER INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GREENTREE TOYOTA SERVICE CENTER (45 COMMERCE RD, BROOKFIELD, CT 06804, (203) 775-6221) WHERE IT WAS DIAGNOSED WITH NEEDING THE ROOF RACK ASSEMBLY TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.*DT THE CONSUMER STATED THE 2ND REPAIR WAS COMPLETED ON 3/11/21.

ODI #11397623ENGINE

VEHICLE SHAKES WHEN IDLING, SHAKING INCREASES OVERTIME. MECHANIC VERIFIED EGR MALFUNCTION ALONG WITH DIAGNOSTIC COINCIDING WITH PROBLEM.

ODI #11397153SERVICE BRAKES,FUEL/PROPULSION SYSTEM

DIDNT FILL UP GAS TANK AND BRAKE PRESSURE IS LOW. ITS TAKE TOO MUCH SPACE TO STOP.

ODI #11396887VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

ABOUT TWO MONTHS AGO I PURCHASED MY FIRST VEHICLE EVER, IT WAS A USED CAR, AS A NEW CAR OWNER I WAS SUPER EXCITED FOR MY FIRST CAR,DRIVING OUT THE DEALERSHIP! BUT LATER ON FINDING OUT THAT THE CAR HAD SOME SORT OF RECALL ON IT ,NOT KNOWING WHAT THIS MEANT, I STARTED DOING MY OWN RESEARCH AND FOUND OUT THAT THIS WAS A SAFETY HAZARD FOR ME AND OTHERS ON THE ROAD! SAFETY RECALL 20TA02

ODI #11396799POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING, THE VEHICLE INDEPENDENTLY ACCELERATED AND LUNGED FORWARD WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE DOORS WOULD LOCK RANDOMLY LEAVING HIM LOCKED INSIDE THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BROWNS TOYOTA OF GLEN BURNIE (7167 RITCHIE HWY, GLEN BURNIE, MD 21061) WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT THEN TOOK THE VEHICLE TO KOONS ANNAPOLIS TOYOTA (1107 WEST ST, ANNAPOLIS, MD 21401) TO GET A SECOND DIAGNOSTIC TEST PERFORMED. THE CONTACT WAS INFORMED THAT THE ENGINE, THE DRIVER'S SEAT, TRANSMISSION, TCM, TRANSFER CLUTCH, AND THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,349. *JS

ODI #11395050SUSPENSION

HAD AN ALIGNMENT PERFORMED AT TIRE DISCOUNTERS. AFTERWARDS THEY INFORMED ME THAT THE VEHICLE FRONT RIGHT CAMBER WAS OUT OF SPECS. THEY ATTEMPTED TO BRING SPECS WITHIN OEM BUT UNABLE TO. REQUIRED TO PURCHASE CAMBER KIT FROM TOYOTA TO PERFORM NECESSARY ADJUSTMENTS. VEHICLE ONLY HAS 14,000 MILES.

ODI #11395090POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

CAR LOST POWER TWICE, GOING UP A STEEP GRADE. 'HYBRID SYSTEM MALFUNCTION' WARNING CAME ON THE SCREEN, GAS PEDAL DID NOT WORK AT ALL. I WAS UNABLE TO GET TO A SAFE PLACE WITH CHILDREN IN THE CAR, BOTH TIMES ON THE INTERSTATE. DRIVING UP A STEEP MOUNTAIN, ABOUT 50F WEATHER.

ODI #11394649FUEL/PROPULSION SYSTEM

FUEL TANK DOES NOT FILL UP TO MAXIMUM AND LEAVES ABOUT 3-4 GALLONS SHORT. THIS HAS BEEN OCCURRING SINCE LATE 2019. I'VE BROUGHT THIS US TO THE DEALERSHIP SEVERAL TIMES, BUT NOTHING HAS BEEN DONE.

ODI #11394575POWER TRAIN

ABNORMAL BUZZ OR GROAN NOISE COMING FROM THE FRONT TRANSFER CASE WHEN SLOWING OR ACCELERATING AROUND 15-20 MPH. TOYOTA TSB IDENTIFIES PROBLEM AS ELECTRO-MAGNETIC CLUTCH SHIFTING FROM 2WD TO 4WD ON CERTAIN MODELS. TOYOTA SAYS NOT A RECALL BUT WILL REPAIR WHICH REQUIRES OPENING THE TRANSFER CASE. BRAND NEW CAR AND TOYOTA SHOULD REPLACE ENTIRE TRANSFER CASE INSTEAD OF REPAIRING IT. DEALER ORDERED PARTS 3 WEEKS AGO AND STILL NOT DELIVERED. DEALER HAS NOT OFFERED LOANER CAR IN INTERIM.

ODI #11391162ENGINE

REGARDING COMPLAINT # 11390472 I HAVE NOT HAD A RESPONSE. PLEASE LET ME KNOW VIA R-MAIL; BJCOLLIER44@GMAIL.. THANK YOU. AS YET, THE ISSUE, HAS NOT BEEN RESOLVED.

ODI #11391043UNKNOWN OR OTHER

THE CAR STALED AND I HEARD A WEIRD NOISE , LIKE A RIPPING SOUND, I INFORMED THE SERVICE DEPT PERSON WHEN I TOOK MY CAR FOR OIL CHANGE.

ODI #11391087FUEL/PROPULSION SYSTEM

FUEL TANK DOES NOT FILL UP ALL THE WAY. MISSING ABOUT 3 GALLONS.

ODI #11390472ENGINE

I AM WONDERING EXACTLY WHEN THE TOYOTA DEALERSHIP WAS NOTIFIED OF THIS PROBLEM.. (IT INVOLVES, 20V-064. ALSO, 20V01200. I AM UNDER THE IMPRESSION THEY WERE NOTIFIED OF "LOW-PRESSURE FUEL PUMP .PRIOR TO 10/28/2020. IT'S HARD TO BELIEVE THE DEALERSHIP WAS NOTIFIED THE DAY AFTER WE PURCHASED THE VEHICLE... WE PURCHASED THIS VEHICLE OCTOBER 28TH, 2020. I TRULY THINK THE DEALERSHIP WAS AWARE OF THE PROBLEM BEFORE SELLING IT TO US ON THE 28TH. OF OCTOBER, 2020..

ODI #11390102ENGINE

SECOND TIME IN COLD WEATHER, LOSS OF POWER ON INTERSTATE ALMOST CAUSING ACCIDENT. ALL LIGHTS ON DASH FLASHING AND FLASHING THROUGH SEVERAL CODES. FULL TANK OF GAS BOTH TIMES, WITH HEAT IN GAS TANK. ENGINE RUMBLING AND RUNNING ON 2WD, VERY WEEK POWER BOTH TIMES.

ODI #11389767FUEL/PROPULSION SYSTEM

DEFECTIVE FUEL TANK DESIGN ONLY ALLOWS ABOUT 8-9 GALLONS RATHER THAN THE 14.5 GALLONS ITS DESIGNED TO HOLD. TOYOTA SENT A LETTER LAST YEAR THAT THEY ACKNOWLEDGE THE ISSUE BUT ITS NOT OFFICIALLY A RECALL. THEY SAID THEY WOULD ADDRESS IT BUT NO WORD FROM THEM YET. DEALERSHIP WANTS TO CHARGE ME TO LOOK AT IT. ITS AS IF THEY DON'T RECOGNIZE THE ISSUE.

ODI #11389889FUEL/PROPULSION SYSTEM

UNABLE TO FILL TANK TO PROPER AMOUNT STATED IN THE MANUAL. PUMP CLICKS OFF PRIOR TO THE TANK FILLING BUT IT SAYS IT IS FULL. MILEAGE TO EMPTY IS LESS THAN STATED WHEN PURCHASED. RAN OUT OF FUEL WHILE DRIVING! THIS IS A KNOWN ISSUE AND TOYOTA IS GIVING RUN AROUND TRYING TO GET IT FIXED. DEALERSHIP CLAIMS THEY CAN'T DUPLICATE IT.

ODI #11389645FUEL/PROPULSION SYSTEM

GAS TANK WILL NOT FILL UP IN THE HYBRID MODEL. IT STOPS AT AROUND 8 GALLONS, LEAVING ALMOST 1/4 TANK CAPACITY. THIS HAS BEEN THE SITUATION SINCE I BOUGHT THE CAR. THE DEALER IS AWARE AND VERIFIED THE ISSUE

ODI #11389593FUEL/PROPULSION SYSTEM

FUEL GUAGE DOES NOT WORK. IT SHOWS EMPTY WHEN THERE IS GAS IN THE TANK

ODI #11389239FUEL/PROPULSION SYSTEM

ON DEC 14, 2020 I RECEIVED AN INTERIM NOTICE FROM TOYOTA CONCERNING MY 2019 RAV 4. I BOUGHT THE CAR NEW (LEFTOVER) ON MAY 29, 2020. WHEN I RECEIVED THE INTERIM RECALL I HAD HAD THE CAR FOR ALMOST SEVEN MONTHS WITH APPROXIMATELY 3500 MILES ON THE ODOMETER. SUBJECT OF RECALL: VEHICLE MAY STALL WHILE DRIVING. "THE VEHICLE MAY STOP OPERATING (STALL) AND THE DRIVER WOULD BE UNABLE TO RESTART IT". "IF A VEHICLE STALL OCCURS WHILE DRIVING, THIS COULD INCREASE THE RISK OF A CRASH". "WE WILL NOTIFY YOU AGAIN WHEN THE REMEDY IS AVAILABLE".I HAVE DONE EXTENSIVE RESEARCH SINCE IT INVOLVES MY SAFETY AS THE DRIVER. AS STATED THERE IS NO REMEDY. THE 'LIST' AT TOYOTA WAS STARTED IN JAN OF 2020 FOR AFFECTED MODELS. MY CAR WAS ADDED TO THE LIST IN OCT WHICH MEANS I DROVE FOR TWO MONTHS BEFORE BEING NOTIFIED OF A VERY SERIOUS RECALL. THE REPAIR PLAN IS DIVIDED INTO PHASES. MY RAV 4 WAS PHASE 10 (!!) BUT HAS BEEN MOVED TO PHASE 11. THE TARGET DATE FOR REPAIR IS LATE MARCH BUT SINCE THERE IS NO FIX FOR THE PROBLEM I DOUBT THIS DATE IS FEASIBLE. AFTER A LOT OF BACK AND FORTH WITH TOYOTA VIA THE DEALERSHIP AND MY INSISTENCE THAT THE CAR IS A DANGER TO DRIVE, ESPECIALLY ON HIGHWAYS, I LEFT MY CAR AT THE DEALERSHIP AND RECEIVED A LOANER. I AM A 70 YEAR OLD WIDOW AND SPENDING $36,000 FOR A CAR WAS A VERY BIG DECISION. I AM STILL MAKING MONTHLY PAYMENTS ON A VEHICLE SITTING AT THE DEALERSHIP INDEFINITELY.I HAVE SPOKEN WITH TOYOTA REPRESENTATIVES ABOUT REPURCHASING THE CAR FOR THE PURCHASE PRICE BUT APPARENTLY THEY RARELY DO THIS. THE FACT THERE IS NO REPLACEMENT PART LEADS ME TO CONCLUDE TOYOTA IS RECKLESS AND UNCARING ABOUT THE LIVES OF ITS BUYERS. I HAVE DEALT WITH MANY RECALLS IN MY LIFETIME BUT NOTHING AS FRIGHTENING AS THIS. I FEEL STRONGLY TOYOTA HAS A RESPONSIBILITY TO THE CONSUMER TO OFFER A MONETARY (REPURCHASE PRICE) SOLUTION TO THE INTERIM RECALL . (I DON'T KNOW HOW TO UPLOAD)

ODI #11389234FUEL SYSTEM, DIESEL,VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT WHILE IDLING AT 35 MPH, THE VEHICLE ACCELERATED FORWARD WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO VENICE TOYOTA (900 US-41 BYP, VENICE, FL 34285; (941) 484-9000) WHERE IT WAS CONFIRMED THE VEHICLE WAS WORKING AS DESIGNED AND THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11388582FUEL/PROPULSION SYSTEM

RECEIVED NOTICE FROM TOYOTA IN OCTOBER REGARDING DEFECT IN LOW PRESSURE FUEL PUMP. HAVE NOT RECEIVED ANY INFORMATION SINCE.

ODI #11388096UNKNOWN OR OTHER,ENGINE

SOME TIMES AT TAKE OFF ENGINE SHUDDERS AS IF TO DIE. AT TIMES WHEN STOPPED WITH CAR IN GEAR AND WINDOW DOWN CAN SMELL ANTIFREEZE. MY WINDOW IS HARDLY EVER DOWN. SOMETIMES EXITING THE CAR I CAN SMELL IT FAINTLY.

ODI #11387632STEERING,WHEELS,UNKNOWN OR OTHER

MAKE A STRETCH NOISE WHEN I MAKE TURN SHARP ,AND STEERING BECOME STIFF

ODI #11387579UNKNOWN OR OTHER

COMPLAINT NUMBER 11282036, WHERE IS IT ON THE WEBSITE? THIS WAS MY COMPLAINT CONTACT ME TO LET ME KNOW, WHY IT IS NOT ON THE WEBSITE

ODI #11387078FUEL/PROPULSION SYSTEM

FUEL TANK WILL NOT FILL COMPLETELY. WHEN FUELING, THE PUMP CONSISTENTLY SHUTS OFF BEFORE TANK INDICATOR REACHES "FULL". TOYOTA IS AWARE OF THIS ISSUE BUT REFUSES TO FIX MY VEHICLE DESPITE THE CUSTOMER SUPPORT PROGRAM NOTIFICATION WHICH IS CURRENTLY OCCURRING. I VISITED MY DEALER WHO WAS ABLE TO FILL THE TANK BY REPEATEDLY ADDING SMALL AMOUNTS OF GASOLINE EACH TIME THE FUEL PUMP SHUT OFF. NEW JERSEY, WHERE I RESIDE, DOES NOT ALLOW FOR SELF-SERVICE FILLING AND IT IS NOT PRACTICAL, NOR SAFE, TO FILL THE VEHICLE IN THIS MANNER. TOYOTA ACKNOWLEDGES THAT THERE IS AN ISSUE WITH THE SHAPE OF THE FUEL TANK AND/OR THE FUEL SENDER GAUGE. GIVEN TOYOTA'S UNWILLINGNESS TO ADDRESS THIS KNOWN ISSUE, AND THE HAZARDOUS SITUATION CREATED BY REPEATEDLY RESTARTING THE FUEL PUMP AFTER EACH SHUT-OFF IN ORDER TO REACH "FULL" ON THE TANK, TOYOTA SHOULD BE MANDATED TO INITIATE A RECALL OF ALL AFFECTED VEHICLES, WHERE "AFFECTED" INCLUDES ALL VEHICLES THAT FAIL TO FILL THE TANK AFTER THE INITIAL SHUT-OFF OF THE FUEL PUMP.

ODI #11386731FUEL/PROPULSION SYSTEM

TWO MONTHS AGO I RECEIVED A RECALL PAPER. IN PURSUIT OF THIS, I TALKED TO SHORE TOYOTA THAT THE ENGINE RECALL PAPER HAS ARRIVED IN MY CAR AND I HAVE TO WORK FOR IT, BUT NOTHING HAS HAPPENED TILL NOW AND EVEN TODAY IT IS 1/5/21 THE PAPER HAS COME IN ITS FOR THAT, BUT IT IS NOT KNOWN WHEN THE WORK WILL BE DONE. I OFTEN CALL SHORE TOYOTA BUT THEY DON'T ANSWER THE SAME.

ODI #11385980POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

BATTERY GOES DEAD AND REQUIRES A JUMP START AT LEAST TWICE A WEEK.ENERGENCY BRAKE DOES NOT ALWAYS RELEASE FIRST TIME.TRANSMISSION CLUNKS AND GRINDS WHEN SHIFTING.HAS BEEN TO TWO DIFFERENT TOYOTA DEALERS WHO TELL ME EVERYTHING IS FINE AND I DON'T DRIVE IT ENOUGH.BOUGHT IT NEW IN 2019 AND IT NOW HAS 2901 MILES ON IT.

ODI #11385795STRUCTURE,UNKNOWN OR OTHER

ROOF RACK IS LEAKING ON BOTH SIDES OF MY RAV4. I CAN'T GET ANY ASSISTANCE WITH GETTING IT FIXED. IT'S A 2019 WITH 58,000 ON IT. I HAVE SEEN SEVERAL POST WITH THE SAME ISSUE.

ODI #11385426POWER TRAIN,FORWARD COLLISION AVOIDANCE

CRUISE CONTROL AND OTHER SAFETY ISSUES RANDOMLY GO OFF LINE. WHEN DRIVING CRUISE CONTROL TURN OFF, AS DO THE ELECTRONICS. FURTHER, THE AUTOMATIC BRIGHT LIGHTS ARE RANDOM TO THE POINT I HAVE TO DISABLE THE SYSTEM. I HAVE PICS AND VIDEO, CANNOT CHANGE FORMAT, DON'T KNOW HOW.

ODI #11385449WHEELS

DEALERSHIPS THAT I HAVE CUPPING WITH MY TIRES AND A 27,000 MI SAID THAT THE TIRES WERE NO GOOD AND SHOULD BE REPLACED DOES A 50,000 MI TIRE AND IT HAS SPOTS THAT ARE LESS THAN 3/32 IN TREAD WEAR I WOULDN'T EVEN HAVE CHECKED THEM AT HALF THE TREAD LIFE OR HAVE THE SERVICE LIFE ON A TIRE THE MANUFACTURER KNOWS THESE TIRES AREN'T GOOD AND WON'T REPLACE THEM THE TOYOTA WILL NOT REPLACE THEM AND PEOPLE SHOULD KNOW THAT THESE TIRES ARE FAILING AFTER 25,000 MILES

ODI #11384955STEERING,SUSPENSION,WHEELS

THE TIRES SLEEPS TO THE FRONT WHEN YOU TRY STEERING TO THE SIDES ETHER RIGHT OR LEFT AND THE TIRES MAKE HORRIBLE NOICE AND THE SLIP TO THE FRONT AND IF YOU DON'T BRAKE WHEN THE CAR SLIP TO THE FRONT YOU CAN HIT THE VEHICLE INFRONT OF YOU, LOOKS LIKE THEY MAKE THE STEERING ANGLE TO WIDE OR THE TIRES TURN TOO MUCH THAT INSTEAD OF MAKING A TURN THEY SLEEP TO THE FRONT AND THATS TOO DANGEROUS BECAUSE IT CAN CAUSE AN ACCIDENT

ODI #11384866SUSPENSION,UNKNOWN OR OTHER

CAR/SUSPENSION SQUEAKS OVER ANY BUMPS, DOWN HILLS, ETC. IT HAPPENS WHEN IN MOTION, AND HAS BEEN HAPPENING SINCE PURCHASED OFF THE LOT. I KNOW 2 OTHER RAV4 OWNERS THAT HAVE THE EXACT SAME NOISE AND ISSUE OCCURRING.

ODI #11384037FUEL/PROPULSION SYSTEM

RECALL FIX NOT AVAILABLE UNTIL LATE JANUARY POSSIBLY FEB. UNTIL THEN DRIVING WITH A POSSIBLE FUEL TANK FAILURE.

ODI #11383949SUSPENSION,SERVICE BRAKES

SUSPENSION KNOCKING NOISES: OCCUR AT SLOW SPEEDS OVER IRREGULAR PAVEMENT PARTICULARLY DURING VEHICLE ROLLING, PITCHING AND HEAVING. EMANATE FROM THE VICINITY UNDER AND IN FRONT OF THE DRIVER SEAT AND ARE READILY DISCERNABLE BY BOTH DRIVER AND PASSENGERS. BRAKE CLICKING NOISES: OCCUR WHENEVER APPLYING LIGHT BRAKE PRESSURE. CUSTOMER HAS REPLICATED BRAKE CLICKING WHILE TEST DRIVING IDENTICAL RAV4 HYBRIDS.

ODI #11383982ENGINE

MY 2019 RAV4 ADVENTURE HAS A STRONG COOLANT SMELL, I FILLED THE RESERVOIR AND IN A FEW MONTHS GOT LOW LEVEL AGAIN, THE SMELL IS ONLY WITH THE ENGINE RUNNING, I DON'T SEE ANY LEAKS. IT'S ALSO MAKE A STRANGE NOISE IN LOW RPM, BETWEEN 1000 AND 2000 RPM

ODI #11383996UNKNOWN OR OTHER

HI I LEASED THIS CAR 1 YEAR AGO AND THE RECALL SCARY ME SO MUCH I HAVE KIDS AND I AM WORRIED CAN I USE A LEMON LAW TO GET OUT OF THIS LEASE AND GET ANOTHER ONE PLS HELP THANK YOU

ODI #11383355POWER TRAIN

THERE IS A LARGE CHUNK AND GRIND NOISE COMING FROM THE FRONT END WHEN GOING INTO 4TH GEAR. BOTH UP SHIFTING AND DOWN SHIFTING. TOOK THE ISSUE TO TOYOTA, THEY SAID THEY WERE WAITING FOR MORE PEOPLE TO REPORT HE ISSUE BEFORE FIXING THE ISSUE.

ODI #11383075UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM

VEHICLE IS EQUIPPED WITH A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING. IF THE VEHICLE STALL OCCURS WHILE DRIVING, THIS COULD INCREASE THE RISK OF CRASH

ODI #11382833VEHICLE SPEED CONTROLCRASH

TL* THE CONTACT OWNS A 2019 TOYOTA RAV-4. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 10 MPH THE VEHICLE HESITATED, FAILED TO ACCELERATE AND CRASHED INTO A 2008 KIA SPORTAGE. THE DRIVER WAS ABLE TO DRIVE AWAY FROM THE SCENE. THERE WERE NO REPORTED INJURIES. A POLICE REPORT WAS FILED. THE CONTACT CALLED EASTERN SHORE TOYOTA (29732 FREDERICK BLVD, DAPHNE, AL 36526 (251) 250-0161) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED THE CONTACT TO LOCAL DEALER TO OBTAIN A LOANER VEHICLE. THE FAILURE MILEAGE WAS 4,500. THE CONTACT RECEIVED A NOTICE OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE). VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11382847STEERING,ELECTRICAL SYSTEM,ENGINE

MY BOUGHT MY VEHICLE BRAND NEW ON DECEMBER 10, 2019. ON OCTOBER 29, 2020 THE BATTERY STOPPED WORKING WITH ONLY 10K MILES. I CALLED TOYOTA AND TOLD THEM MY BATTERY NEEDED TO BE REPLACED. TOYOTA TOLD ME TO JUMP START THE CAR AND DRIVE THERE TO REPLACE THE BATTERY. I ADVISED MY CAR WAS STUCK IN THE GARAGE AND WE WOULD NEED SOMEONE TO TOW THE CAR. WHEN THE 'TOW' ARRIVED IT WAS ONLY A MAINTENANCE WORKER THAT JUMP STARTED THE VEHICLE AND SAID I WOULD NEED TO DRIVE IT MYSELF THERE. THE WORKER ADVISED ME OF THE DEFECTIVE BATTERIES FOR RAV4 AND OTHER MODELS. ONCE MY CAR WAS TURNED ON AND OUT OF THE GARAGE, I WAS PULLING OUT OF MY DRIVEWAY WHEN MY POWER STEERING LOCK WARNING SIGNAL FLASHED. I CALLED AND EXPLAINED I WAS AN HOUR FROM THE DEALERSHIP AND NEEDED MY CAR TOWED TO THEM AND THE WARRANTY I PAID FOR SHOULD COVER IT. SUBSEQUENT TO GETTING MY VEHICLE BACK, I RECEIVED PAPERWORK IN THE MAIL WITH A RECALL NOTICE ON 12/9/2020 EXPLAINING THE POSSIBILITY OF MY VEHICLE STALLING WHILE DRIVING, WHICH COULD INCREASE THE RISK OF A CRASH. I PULLED OUT MY PAPERWORK FROM THE TECH AND ON THE BOTTOM NOTES I NOTICED THE TECH WROTE 'INTERIM STATUS' EXPLAINING THAT I WAS ADVISED THERE IS CURRENTLY AN INTERIM RECALL NOTICE FOR THE VEHICLE, BUT CURRENTLY NO REMEDY. THIS INFORMATION WAS NEVER EXPLAINED OR GIVEN TO ME UNTIL THE RECALL NOTICE VIA MAIL ON 12/9/2020 EVEN THOUGH THE RECALL WAS DEFECT INFO REPORT WAS ISSUED ON MAY 20TH.

ODI #11377574FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE WITH SERRA TOYOTA OF DECATUR (309 BELTLINE PL SW, DECATUR, AL 35601, (256) 340-0330) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER THAT STATED THAT HE COULD PAY OUT POCKET TO REPAIR THE VEHICLE AND RECEIVE A REIMBURSEMENT WHEN THE PART BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11377068FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN TOOK THE VEHICLE TO OAK LAWN TOYOTA (4320 95TH ST, OAK LAWN, IL 60453) WHERE THE CONTACT WAS INFORMED THAT THE MECHANIC FOUND NO ISSUES WITH THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) WHICH SHE LINKED TO THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11375531SERVICE BRAKES

2019 TOYOTA RAV 4 HYBRID. CONSUMER WRITES IN REGARDS TO EMERGENCY BRAKE SWITCH. *LD THE CONSUMER STATED THE EMERGENCY BRAKE SWITCH WAS POORLY PLACED. THE CONSUMER STATED IT WAS PLACED TOO CLOSE TO THE GEAR SHIFT AND THE INSET STORAGE AREA. THE CONSUMER ACCIDENTALLY ACTIVATED THE EMERGENCY BRAKE WHIE DRIVING 65 MPH. DUE TO THIS, THE CONSUMER BURNED THE RUBBER OFF THE TIRES AND HAD TO PURCHASE NEW ONES. *JS

ODI #11377150ENGINE,FUEL/PROPULSION SYSTEM

THERE HAS BEEN A SAFETY RECALL ON THIS CAR FOR OVER A MONTH NOW WITH NO REMEDY. IF THIS PROBLEM COULD CAUSE THE CAR TO STALL AND CAUSE A HIGHER CHANCE OF A CRASH, WHY IS IT TAKING SO LONG TO FIX? IT IS UNSAFE!

ODI #11376505SUSPENSION,STRUCTURE,UNKNOWN OR OTHER

EL VEHCULO HACE UN RUIDO EN AMBOS LADOS DE LAS PUERTAS DEL CONDUCTOR Y PASAJERO, ENTRE LAS PUERTAS, DASH Y GUARDALODOS. EL RUIDO ES COMO UN RESTRILLAR CUANDO EL VEHCULO CAE EN UN HOYO, TOMA UN BADN O HACE FRICCIN AL FRENAR.

ODI #11376051STRUCTURE,UNKNOWN OR OTHER

I AM UNABLE TO LOCK THE DRIVER SIDE FRONT DOOR. INTERNAL CONTROLS, REMOTE CONTROLS, AND THE MANUAL KEY FAIL. IT WILL OPEN AND CLOSE (LATCH), BUT CAN BE OPENED FROM THE INSIDE OR OUTSIDE, WHETHER PARKED OR RUNNING. I HAVE NOT TRIED TO OPEN IT FROM THE OUTSIDE WHEN IN MOTION. WHEN ATTEMPTING TO LOCK, THE MECHANICAL INDICATOR BY THE DOOR HANDLE MOVES FROM UNLOCKED TO LOCKED TO UNLOCKED TO LOCKED RAPIDLY AND WITH A HARSH RATTLE NOISE.

ODI #11374404ELECTRICAL SYSTEM

BATTERY KEEPS DRAINING AFTER NOT DRIVING THE CAR FOR AS LITTLE AS 14 HOURS, ALTHOUGH MOST OFTEN 4-5 DAYS. PER PHONE COMMUNICATIONS WITH TOYOTA (THEY HAVE REPEATEDLY REFUSED TO COMMUNICATE VIA EMAIL), THIS IS NORMAL WITH NEW CARS AND IS BECAUSE THE CAR ISN'T DRIVEN ENOUGH. THEY HAVE SPECIFICALLY STATED THAT NOT DRIVING THE CAR FOR 4-5 DAYS IS NOT ENOUGH AND EVEN THAT THE TIME IT HAPPENED AFTER NOT DRIVING IT FOR 14 HOURS IT WAS DUE TO NOT DRIVING IT ENOUGH. THIS WAS NOT COMMUNICATED AT THE TIME OF BUYING THE CAR AND THE OWNER'S MANUAL ONLY SPECIFIES THAT THE CAR NEEDS TO BE DRIVEN AT LEAST EVERY FEW MONTHS TO KEEP THE BATTERY FROM DRAINING.

ODI #11373855FUEL/PROPULSION SYSTEM

ONLY ABLE TO PUT 9 OR 10 GALLONS INTO THE GAS TANK WHEN THE FUEL GAUGE WAS INDICATING EMPTY. THE TANK IS SUPPOSED TO HAVE A 14.5-GALLON CAPACITY. FACTORY REFUSES TO OFFER ANY CONSIDERATION FOR THIS ANNOYING ISSUE.

ODI #11373589STRUCTURE

SIDE MIRRORS VIBRATE MAKING THEM VERY BLURRY DURING DRIVING. THERE HAS BEEN MANY COMPLAINTS YET NO FIX. MOTOR - VEHICLE JOLTS FORWARD AFTER MAKING A STOP AND THEN ACCELERATING. TOYOTA DEALERSHIP HAS BEEN NOTIFIED, YET THEY REFUSE TO FIX EITHER ISSUE EVEN WITH THE AMOUNT OF COMPLAINTS FOR BOTH ISSUES.

ODI #11373621AIR BAGS

WELL DOCUMENTED PROBLEM ONLINE WHICH I HAVE WITH MY VEHICLE. THE REMODELED 2019 TOYOTA RAV4 HAS A COMMON WATER LEAK WHERE THE HEADLINER MEETS THE SAFETY AIRBAGS. THIS IS A RESULT OF THE PLASTIC PINS HOLDING THE ROOF RAIL RACKS ON BEING CRUSHED BY THE FACTORY DURING INSTALLATION. *LN' CONSUMER STATED THERE WAS NO SERVICE BULLETIN WHEN VEHICLE WAS SOLD, EVEN THOUGH FAILURE WAS KNOWN BY THE MANUFACTURER.*JB

ODI #11373623UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

MTE, GALLONS TO FILL UP, DON'T EQUAL THE MILES TO GO AFTER A FILL UP. HAVE HAD CAR A YEAR, HAVE ONLY FILLED UP ONCE MORE THAN 10 OR SO GALS, DOESN'T MATTER HOW MANY MILES TO EMPTY SHOW ON GAUGES. DON'T GET ANYWHER NEAR THE MILES DRIVEN THAT WAS TOLD TO ME. I FILL UP, USUALLY TAKES ABOUT 9-10 GLS. WILL HAVE LESS THAN 500 MILES TO DRIVE ON THAT TANK OF GAS.DRIVING LOCAL AND ON HIGHWAY.

ODI #11372714FUEL/PROPULSION SYSTEM

I AM UNABLE TO GET THE 14.5 GALLONS WHEN FILLING UP. MOST OF THE TIME, I GET ABOUT 10 GALLONS. THIS DROPS THE RANGE FROM THE ADVERTISE 600 TO ABOUT 520 MILES.

ODI #11372454FUEL/PROPULSION SYSTEM

THE FUEL TANK WILL ONLY TAKE ABOUT 12 GALLONS OF GAS INSTEAD OF IT'S 14.5 GALLON CAPACITY. THE DEALER ACKNOWLEDGED THE ISSUE AND I WAS TOLD TOYOTA WAS WORKING ON A FIX AND WOULD CONTACT ME WHEN IT WAS SOLVED. CAN THIS PROBLEM CAUSE A SAFETY ISSUE.?

ODI #11367026FUEL/PROPULSION SYSTEM

WHEN I FILL UP MY GAS TANK IT'S NEVER FULL ACCORDING TO THE FUEL GAUGE. CLUSTER SHOWS 350 MILES TIL EMPTY

ODI #11366821ENGINE

ENGINE STALL AND RUN ROUGH WHEN DRIVING ON A CITY

ODI #11366838FUEL/PROPULSION SYSTEM

NHTSA RECALL NUMBER: 20V012 RECALL DATE: JANUARY 13, 2020 MANUFACTURER RECALL NUMBER: 20TB02 STILL NO CONTACT FROM DEALER ON WHEN REPLACEMENT FUEL PUMP WILL BE AVAILABLE. 11 MONTHS SEEMS EXCESSIVE.

ODI #11366292FUEL/PROPULSION SYSTEM

AFTER WAITING FOR 10 MONTHS, TOYOTA HAS STILL NOT DELIVERED A FIX FOR THEIR KNOWN FUEL TANK CAPACITY PROBLEM IN THEIR 2019 RAV4 HYBRID MODEL. TOYOTA CONTINUES TO STATE THAT THE 14.5GAL TANK HAS A CAPACITY OF MORE THAN 500 MILES, WHILE OWNERS STRUGGLE TO PUT MORE THAN 9-10 GALLONS INTO THE VEHICLE. THE REDUCED RANGE AND INCONSISTENT FUEL LEVEL READINGS HAVE LEFT ME UNSURE AS TO HOW MUCH FUEL THE VEHICLE ACTUALLY HAS, RESULTING IN FREQUENT FUEL STOPS AND AN OBSERVED RANGE OF CLOSER TO 300MILES.

ODI #11365345FUEL/PROPULSION SYSTEM

VEHICLE REFUELING PERFORMANCE. THE GAUGE DOES ACCURATELY REFLECT THE CONTENTS OF THE GAS TANK. 14 GAL TANK EMPTY WILL NOT TAKE MORE THAN 8 GAL OF GAS. RESULTING IN A SAFETY ISSUE AS YOU NEVER KNOW WHEN YOU ARE OUT OF GAS.

ODI #11363819POWER TRAIN

SOUND HEARD WHEN GOING FROM ALL WHEEL DRIVE TO FRONT WHEEL DRIVE AT LOW SPEEDS. ALSO WHEN STOPPING WHEN WHEN THE REAR WHEEL DRIVE REENGAGES.

ODI #11363561VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

DRIVING THE VEHICLE AT 65 MILES ON A FREEWAY I DRIVE DAILY. WHILE HAVING THE CRUISE CONTROL ACTIVE THE VEHICLE SUDDENLY AND DRASTICALLY REDUCED THE SPEED TO ALMOST 0 WHEN THE VEHICLE GOT CLOSED TO ANOTHER VEHICLE ON THE RIGHT SIDE LANE MAKING A RIGHT TURN. THE VEHICLE TURNING WAS NOT ON MY LANE IN FRONT OF ME IT WAS ALREADY IN A SEPARATE LANE MAKING THE TURN. THE VEHICLE HAS DONE THIS 5 TIMES IN THE YEAR I HAVE OWNED IT.

ODI #11360230POWER TRAIN

DURING A SLOW ROLL, THE VEHICLE JERKS PRETTY BAD. COMMON PROBLEM WITH THE RAV4S THAT TOYOTA HASN'T ADDRESSED.

ODI #11354744POWER TRAIN

AS THE TRANSMISSION SHIFTS DOWN TO FIRST GEAR, WITHOUT COMING TO A COMPLETE STOP AS ONE ACCELERATES THE VEHICLE MAKES AN ABRUPT FORWARD MOVEMENT. STRONG ENOUGH TO MOVE A PASSENGER BACKWARDS. I HAVE ONLY NOTICE THIS AT LOW SPEEDS IN TRAFFIC. DOES NOT HAPPEN AFTER COMPLETE STOP. I WILL RAKE CAR TO DEALER TO CHECK THE TRANSMISSION THIS IS NOT NORMAL ON AN AUTOMATIC TRANSMISSION.

ODI #11352491FUEL/PROPULSION SYSTEM

THE VEHICLE CANNOT BE REFUELED FULLY WITHOUT TOPOFF, REDUCING THE DRIVING RANGE OF THE VEHICLE.

ODI #11351971VEHICLE SPEED CONTROLCRASH

I WAS PULLING INTO MY GARAGE WHEN MY RAV4 TOOK OFF LIKE A ROCKET AND HIT THE CONCRETE BACK WALL.*DT THE CONSUMER HAS STATED THAT THE INCIDENT OCCURRED ONCE MORE WHEN THE CONSUMER WAS AT THE TAMPA INTERNATIONAL AIRPORT IN THE CELL PHONE PARKING LOT. THE VEHICLE SUDDENLY ACCELERATED AND DIAGONALLY WENT AHEAD AND COLLIDED WITH 2 OTHER VEHICLES. *AS

ODI #11351083ELECTRICAL SYSTEM

RADIO SUDDENLY LOSES SOUND, AND THEN COMES BACK VERY LOUD SCARING PASSENGERS AND THE DRIVER. SOMETIMES SOUND NEVER COMES BACK. SCREEN IS FAULTY AND HAS SLOW RESPONSE TO TRANSITION FROM CAMERA TO RADIO AND BACK. UPDATES ARE REQUIRED BUT DEALERSHIPS WANT THEM PAID FOR IF NOT IN WARRANTY

ODI #11351099FUEL/PROPULSION SYSTEM

THE FUEL TANK TANK DOES NOT FILLING UP COMPLETELY AND GIVES MISLEADING INFORMATION THAT IT IS FULLY FILLED UP WHEN IN FACT IT IS ABOUT 3-4 GALLONS SHORT. THE GAS STATION PUMP AUTOMATICALLY STOP EVEN THE GAS TANK WAS NOT FULLY FILLED UP

ODI #11350250FUEL/PROPULSION SYSTEM

SHORTLY AFTER PURCHASE AUGUST 2109 I NOTICED THE FUEL TANK WOULD ONLY HOLD ABOUT 8 GALLONS OF GAS FROM EMPTY. I CALLED THE DEALER AND THEY WERE UNAWARE OF ANY PROBLEMS. I TOOK THE CAR IN AWHILE LATER AND WAS TOLD TOYOTA WAS WORKING ON A FIX AND WOULD CALL ME WHEN IT WAS SOLVED. I WAITED A COUPLE OF MONTHS AND CALLED TOYOTA CUSTOMER SERVICE. THEY SAID THEY COULD PUT IN A NEW FUEL TANK BUT IT PROBABLY WOULDN'T CORRECT THE ISSUE AND WHEN THEY'RE FIX CAME OUT THEY WOULD CONTACT ME. THEY WERE CORRECT THE PROBLEM STILL EXISTS. I'VE WAITED PATIENTLY AND THE CAR IS NOW 1 YR OLD. I CALLED TOYOTA CUSTOMER SERVICE AND WAS TOLD NO FIX YET. I ASKED THE REPRESENTATIVE IF SHE COULD GIVE ME THAT IN WRITING AND SHE REFUSED. I LET HER KNOW THAT TOYOTA SOLD ME A PRODUCT THAT WAS NOT AS ADVERTISED ON FUEL RANGE AND TANK CAPACITY. A QUESTION TO NHSTA WOULD BE IF WHEN THIS VEHICLE WAS SAFETY CERTIFIED WAS IT DONE WITH A FUNCTIONING FUEL TANK OR THEIR DEFECTIVE TANK? CAN THIS PROBLEM CAUSE A SAFETY ISSUE.?

ODI #11344098FUEL/PROPULSION SYSTEM

MY 2019 RAV4 LE HAS A 14.5 GALLON FUEL TANK AND ONLY TAKES ABOUT 8 TO 9 GALLONS OF GAS WHEN I FILL UP FROM EMPTY. WHEN I FIRST PURCHASED THE VEHICLE I WAS GETTING 450 MILES PER FULL TANK AND NOW THE MOST I GET IS 330. I TOOK THE CAR TO THE DEALER AND THEY SAID THAT IT WAS NORMAL EVEN THOUGH MY CAR WAS GETTING 22 MILES TO THE GALLON AND NOT 26 MPG WHICH WOULD BE ON THE LOW END.

ODI #11343252UNKNOWN OR OTHER

THE SUNROOF ON MY 2019 TOYOTA RAV 4 EXPLODED WHILE DRIVING ON THE HIGHWAY. NO OTHER CARS OR PEOPLE WERE ANYWHERE NEARBY. NOTHING HIT THE SUNROOF. IT EXPLODED SUDDENLY AND SOUNDED LIKE WE WERE SHOT AT.

ODI #11342635STRUCTURECRASH1 INJURY

ON MARCH 14, 2020, AND AT 12:30 PM, I CRASHED INTO THE FRONT OF A PARKED SMALL SUBARU SUV ON MY PRIVATE COMMUNITY STREET, WHICH WAS AT LOW-SPEED (10 MPH) BUT THE FRONT OF MY CAR WAS BADLY DAMAGED AND COST ME ABOUT $17,000 TO FIX IT! WHILE NOTHING HAPPENED TO THE OTHER VEHICLE EXCEPT SOME MINOR SCRATCHES ON ITS FRONT BUMPER! ALSO, MY LEFT LEG WAS INJURED BECAUSE OF THE HARMFUL KNEE AIRBAG, AND GOD KNOWS WHAT WOULD HAVE HAPPENED TO ME IF THE ACCIDENT WAS AT A HIGHER SPEED, OR ON THE FREEWAY? OR WHAT WILL HAPPEN TO ME IF ANOTHER ACCIDENT HAPPENS IN THE FUTURE AT A HIGHER SPEED, OR ON THE FREEWAY? SO, I SENT A COMPLAINT LETTER TO TOYOTA AND ASKED THEM TO RETURN THE CAR AND CANCEL MY CONTRACT WITH TOYOTA FINANCIAL SERVICES. BUT THEY DENIED MY COMPLAINT AND SAID THAT THEY DO NOT BELIEVE THE CONCERN IS THE RESULT OF A DEFECT IN MATERIALS OR WORKMANSHIP! WHILE I HAD TOLD THEM THAT MY COMPLAINT AND CONCERN IS ABOUT SAFETY ISSUES AND THAT VEHICLE IS NOT SAFE AT ALL, BECAUSE THE BODY OF THE VEHICLE IS VERY WEAK AND CANNOT SAVE MY LIFE IF ANOTHER ACCIDENT IS LIKELY TO OCCUR IN THE FUTURE AT A HIGHER SPEED, OR ON THE FREEWAY. AND AFTER THAT ACCIDENT, I CANNOT TRUST MY CAR ANYMORE, BUT THEY JUST IGNORED ME! I STILL CANNOT BELIEVE THAT A MINOR ACCIDENT CAN CAUSE THAT MUCH DAMAGE TO MY CAR, WHILE THE CAR I CRASHED INTO WAS NOT DAMAGED AT ALL! THE PICTURES OF THE CARS AND MY INJURED LEG ARE AVAILABLE UPON REQUEST.

ODI #11342735SEATS

PASSENGER SEAT HEAT WARMER ISN'T WORKING CORRECTLY ON LOW OR HIGH THE SEAT STAYS COLD AND I TIRED KEEPING IT ON FROM 15-45 MINUTES AND IT STAYS COLD.

ODI #11342628ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE

WATER STAINS ON THE INTERIOR HEADLINER WHERE THE PLASTIC A-PILLAR COVER MEETS THE ROOF. THIS APPEARS ON BOTH SIDE OF THE CAR. THE WATER LEAKS ALL THE WAY DOWN TO THE FLOOR NOT THE DRIVER AND PASSENGER SIDE. THERE IS A LOT OF ELECTRONIC WIRES / CONNECTORS / SIDE AIRBAGS AND DRIVER DASH PANEL AND THEY ALL GET WET AND APPEAR THEY GET CORRODED THUS IMPAIRING FUNCTION OF THE CAR AND CREATE DANGER OR UNEXPECTED BEHAVIOR OF THE CAR. THE ISSUE APPEARS TO BE A PIN THAT MOUNTS THE ROOF RAILS TO THE BODY OF THE CAR. WATER WILL LEAK INSIDE THE CAR AFTER RAIN OR CAR WASH. THE ISSUE APPEARS WHEN CAR IS STATIONARY AND WHILE IN MOTION BUT DURING MOVEMENT WATER LEAKS FASTER.

ODI #11341490POWER TRAIN

MY 2019 MY 2019 ADVENTURE IS MAKING A GROANING SOUND WHEN I ACCELERATE CONSERVATIVELY BETWEEN 20-30 MPH. THIS HAPPENS PROBABLY 50% OF THE TIME. SEEMS TO BE THE AWD SYSTEM. THERE IS A BULLETIN REGARDING IT: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2019/MC-10169438-9999.PDF . IT'S AN ONGOING PROBLEM. SEEMS LIKE THIS SHOULD BE A RECALL.

ODI #11339778ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

THE CAR HAS STALLED TWICE OUT OF THE BLUE. IT WAS TAKEN TO THE SHOP, AND THEY SAID THE VAPOR LOCK HAD GAS IN IT. THEY WANTED TO CHARGE $1000. THE EXCUSE WAS WHEN IT IS HOT OUTSIDE YOU RUN THE RISK OF GAS GETTING INTO THE VAPOR LOCK EVERY TIME YOU FILL UP... THAT IS BULL. IT STALLED IN MOTION TWICE ON A CITY STREET.

ODI #11337999POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

MOANING, BUZZING NOISE OF FRONT DIFFERENTIAL WHEN ACCELERATION TO 35MPH, ALSO UPON DECELERATION, ESPECIALLY WHEN CAR IS HOT.

ODI #11337141AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT AT START-UP SEVERAL WARNING LIGHTS ILLUMINATED. THE WARNING LIGHTS ILLUMINATED INCLUDED THE ABS, POWER STEERING, HEADLAMPS, BACK-UP CAMERA, PARKING SUPPORT BRAKE, REAR CROSS TRAFFIC ALERT, BLIND SPOT MONITORING, DRIVE START CONTROL SYSTEM, PARKING BRAKE ASSIST, SRS, AIR BAGS AND PRE- COLLISION ASSIST. THE VEHICLE WAS TOWED TO MAC HAIK TOYOTA (2112 GULF FWY S, LEAGUE CITY, TX 77573; (281) 338-9700). THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE MADE TO TOW THE VEHICLE DUE TO THE PARKING BRAKE FAILURE. THE DEALER REPAIRED OR REPLACED THE ABS CONTROL, ECU, BRAKE ACTUATOR, PASSENGER'S SIDE REAR WHEEL SPEED SENSOR AND WHEEL BEARING HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER. THE DEALER INSTALLED NEW TERMINALS 17 AND 18, AND SOLDERED THE WIRING HARNESS HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS AGAIN RETURNED TO THE SAME DEALER WHERE THE CHARCOAL CANISTER WAS REPLACED. THE DEALER ALSO ORDERED AN ENGINE COMPUTER SYSTEM TO PERFORM A REPLACEMENT REPAIR TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 2,293.*DT

ODI #11337055UNKNOWN OR OTHER

TOYOTA RAV4 2019 DON'T HAVE A CAR BUMPER THAT PROTECTS THE CARE WAIL PARKING OR IN THE PARKING LOT IT HAS A PLACK COVERING THE LOWER PART OF THE CAR AND IN THE SAME LEVEL AS THE FIBERGLASS ON THE UPPER PART SO IF ABUT TO HIT A WALL YOU GET THE CAR BODY AT THE SAME TIME AS THE BUMPER IN NEW YORK STATE REQUIRE CARES TO HAVE BUMPER PLUS ALL THE SENSITIVE PARTS IN THIS CARE ARE BEHIND THE BUMPER TO FIX IT COSTED ME $18000

ODI #11331743FUEL/PROPULSION SYSTEM

WE BOUGHT THE VEHICLE USED. WHEN WE TRY TO FILL THE GAS TANK UP IT WILL ONLY FILL UP ABOUT 3/4 OF THE WAY. THIS IS A RECURRING ISSUE WITH THE GAS TANK. WE TOOK IT TO TOYOTA WHO ONLY RESET THE COMPUTER. HOWEVER, WE ARE STILL HAVING THE SAME ISSUE. EVEN THOUGH TOYOTA IS AWARE THIS IS A COMMON ISSUE, THEY SAID THEY DO NOT PRESENTLY HAVE A FIX AND DON'T KNOW WHEN THEY'LL HAVE ONE. THE FUEL READING IS NOT ACCURATE AND WE ARE ALSO NOT GETTING THE FULL FUNCTIONALITY OF THE VEHICLE WE PURCHASED. WE WERE ALSO NOT MADE AWARE AHEAD OF TIME THAT THIS WAS AN ISSUE ON THE VEHICLE.

ODI #11330942ELECTRICAL SYSTEM,UNKNOWN OR OTHER

THE VEHICLE KEY WILL NOT COME OUT OF THE IGNITION. THE VEHICLE WAS PLACE ON PARK, THE KEY WILL GO DOWN TO THE ACCESSORY POSITION. HOWEVER, WHEN THE KEY IS PUSHED IN TO REMOVE THE KEY, THE KEY WILL NOT MOVE TO THE OFF POSITION, SO THE KEY MAY BE REMOVED. *TR

ODI #11330969ENGINE

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AND SLOWING DOWN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO WELLESLEY TOYOTA (234 WORCESTER ST, WELLESLEY, MA 02481, 781-237-2970) WHERE THE MECHANIC RETRIEVED AN UNDISCLOSED FAULT CODE. THE CONTACT WAS INFORMED THAT THE CODE SHOWED A NON-SPECIFIC ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.

ODI #11331058SERVICE BRAKES

BREAKS MAKE A CHIRPING NOISE WHEN YOU STEP ON THE BREAKS. MOST RECENTLY HEARD ON 6.26.20. *TR

ODI #11330485STEERING

I AM HEARING CLICKING NOISE FROM STEERING WHEEL WHEN I MAKE TURNS AT LOW SPEED, SPECIALLY WHILE I AM APPLYING BRAKE (AND TURNING STEERING WHEEL). THE NOISE SOUNDS LIKE SOMETHING IS TOUCHING INSIDE THE STEERING! BUT IT IS NOT CONSTANT. MAYBE ELECTRIC MOTOR OR A COMPONENT IN STEERING WHEEL. *TR

ODI #11330393POWER TRAIN

VEHICLE JERKS AFTER ACCELERATING FROM A "ROLLING STOP." IT SEEMS LIKE THERE IS AN ISSUE WITH THE THROTTLE - THERE SEEMS TO BE A DELAY WITH GOING, SO THE CAR JERKS TO KICK INTO THE SPEED IT SHOULD BE. I'VE TAKING MY CAR TO THE DEALERSHIP AT LEAST 3 TIMES TO RESOLVE THIS ISSUE, BUT THEY ALWAYS SAY THERE IS NOTHING WRONG WITH THE VEHICLE. *TR

ODI #11330432STEERING,SUSPENSION,SERVICE BRAKES

WHEN BRAKING THE VEHICLE TAKES LONG TO STOP AND THIS IS A BRAND NEW 2019 RAV4 ? IT ONLY HAS 5K MILES ON IT. I NOTICED A CLINKING SOUND WHEN TURNING RIGHT AND LEFT OR GOING OVER BUMPS. I RESEARCHED THIS AND THERE ARE SEVERAL RECALLS AND COMPLAINTS OF THE SAME ISSUE REGARDING THE LOWER CONTROL ARM REPLACEMENT DUE TO IT DETACHING FROM THE WHEEL HUB AND IT IS A SAFETY ISSUE! THERE IS ALSO A RECALL FOR A SAFETY ISSUE ON THE MOTOR TO BE REPLACED DUE TO CRACKS ON THE ENGINE BLOCK DUE TO MANUFACTURE OVERSIGHT! MY CAR WAS MANUFACTURED IN THE TIME FRAME OF THE RECALL MONTH OF MANUFACTURE??? THERE IS ALSO AN ISSUE ON THE REVERSE CAMERA SYSTEM GOING BLANK WHEN REVERSING? I RESEARCHED THIS AND THERE IS ALSO A RECALL ON THIS ISSUE? *TR

ODI #11329780VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

WAS AT DRIVE THROUGH CASH MACHINE, STOPPED, PUT INTO PARK, DID MY TRANSACTION, PUT CAR INTO DRIVE LEFT TO GET TO STREET VIA A SIDE STREET. NOTED AT STOPS THAT THE BRAKES WERE HARD AS WHEN ABS IS NOT QUITE RIGHT. ON A TOWN STREET, TWO PEDESTRIANS STEPPED OUT INTO MY LANE OF TRAVEL. I PUT ON MY BRAKES, HARD. THE ENGINE REV'D AND CONTINUED FASTER AND I KEPT MY FOOT ON THE BRAKE, THE WOMEN GOT OUT OF THE LANE. I REALLY DON'T RECALL SEQUENCE, I WAS TERRIFIED (HAVE HAD A CAR RUN AWAY WITH ME LONG AGO). BUT I DO KNOW IT WAS REV'ING HARD, I WAS SO TERRIFIED I DID NOT NOTE IF ANY DASH LIGHTS WERE ON, OR WHAT THE TACH (?) WAS DOING. RAV WAS IN DRIVE, I PUSHED LEVER TO N AND FINALLY TO PARK AND THE ENGINE WAS SHUT DOWN. I HAD PULLED TO THE SIDE OF THE STREET, SO FIRED IT UP, AND IT WAS 'NORMAL' BRAKES NO LONGER HARD. I CAUTIOUSLY PULLED OUT INTO THE LANE AND MADE IT TO THE TOYOTA DEALER. IT TRIED ONE MORE TIME TO DO A REV WHEN I PUT THE BRAKES ON, BUT NOT LIKE THAT FIRST TIME AS I IMMEDIATELY TURNED IT OFF AND PUT INTO NEUTRAL/PARK. TOYOTA SERVICE PERSON SHOWED CONCERN AND DROVE THE RAV AROUND FOR ABOUT 10 MINUTES AND COULD NOT GET IT TO REPEAT THIS. HE THINKS MAYBE I SHOULD HAVE THE SHOP BYPASS THE AUTOMATIC STOP ENGINE THING, PERMANENTLY BUT THERE'S NOT LONGER A WAY TO DO IN NEWER RAVS. SO PUSHED THE A BUTTON TO TURN IT OFF AND FEAR DRIVING IT. SERVICE MAN WAS GOING TO CALL ME BACK IF HE COMES UP WITH ANYTHING. HE MAY NOT RECALL THE UNINTENTIONAL ENGINE REVS OF A FEW YEARS AGO IN TOYOTAS, WHICH CAUSED ACCIDENTS AND DEATHS. IT WAS NOT THE FLOOR MATS I ONLY HAVE THE RUBBER ONES, 'BOLTED DOWN". FIRST FEW WEEKS AFTER PURCHASE RAV MADE BEARING-LIKE GRINDING NOISES WHEN THE AUTO STOP WAS TURNED OFF SO TURNED IT BACK ON. WHEN A ON OR OFF, VEHICLE JERKS COMING TO A STOP AND WHEN MOVING FORWARD AFTER A STOP. CAR HAS <4000 MILES. BOUGHT NEW. *TR

ODI #11328701POWER TRAIN

AS I DRIVE THE VEHICLE AND COME TO A STOP AND RE-ACCELERATE IT JERKS VIOLENTLY! IT FEELS LIKE IT DOES THIS AS IT'S ACCELERATING IN FIRST GEAR ONLY. THIS SEEMS TO BE A POTENTIAL TRANSMISSION ISSUE, BUT I'M NOT COMPLETELY SURE. *TR

ODI #11328703FUEL/PROPULSION SYSTEM

WHEN WE FIRST PURCHASED THE VEHICLE, WE USED TO BE ABLE TO FILL IT UP ALL THE WAY AND COMPLETELY NOW YOU CAN'T FILL IT UP ALL THE WAY. WHEN WE FIRST BOUGHT THE CAR, WE WERE ABLE TO GET ABOUT 450 MILES WITH A FULL TANK OF FUEL. NOW, WHEN WE GO TO FILL UP, WE ONLY GET ABOUT 350 MILES FOR A FULL TANK WHEN FILLING UP THE TANK DOESN'T ALLOW US TO FILL THE TANK UP COMPLETELY THIS IS VERY UNUSUAL! *TR

ODI #11328355FUEL/PROPULSION SYSTEM

UNABLE TO FILL GAS TANK FULLY IN ADDITION TO DISPLAYED RANGE BEING INACCURATE. TANK ONLY FILLS ABOUT 3/4 WITH AVERAGE DISTANCE TO EMPTY READING ABOUT 350 MILES, WHICH IS ACTUALLY MORE THAN THE DISTANCE WE ARE ABLE TO TRAVEL BEFORE NEEDING TO REFUEL. *TR

ODI #11328424VEHICLE SPEED CONTROL

1) WHILE DRIVER APPLIES THE BRAKE PEDAL TO BRING VEHICLE TO A COMPLETE STOP ON A CITY STREET, AT A POINT APPROXIMATELY BETWEEN 1500 AND 1000 RPM, THE VEHICLE ATTEMPTS TO ACCELERATE UP TO APPROXIMATELY 2000 RPM WHILE THE BRAKE PEDAL IS BEING PRESSED, FOR A DURATION OF APPROXIMATELY 1-2 SECONDS BEFORE DISENGAGING AND DECELERATING. 2) WHILE THE VEHICLE IS STOPPED AND IDLING IN A PARKING LOT, AT APPROXIMATELY 1000 RPM, WITH THE TRANSMISSION IN THE DRIVE (D) POSITION, WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ATTEMPTS TO ACCELERATE TO APPROXIMATELY 1500 RPM FOR APPROXIMATELY 1 SECOND AND LURCH FORWARD AND THEN DISENGAGES AND DECELERATES BACK TO IDLE AS LONG AS THE BRAKE PEDAL REMAINS DEPRESSED.*DT*JB

ODI #11327569ENGINE

I NOTICED THAT IS A DRIP OF OIL UNDER THE CAR. LOOKS LIKE IT'S COMING FROM THE ENGINE. *TR

ODI #11327580ENGINE

I NOTICE THAT MY RAV4 WAS DRIPPING OIL ON THE FLOOR OF THE GARAGE. I READ THE REPORTS ON YOUR SITE AND THIS MATTER COULD BE SERIOUS, AND CAN START FIRE.THE CAR IS NEW ONLY 8.000 MILES ON IT. I NEED HELP TO FIX IT. *TR

ODI #11327038SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROL

I RECEIVED 2 SPEEDING CAMERA TICKETS DUE TO SUDDEN ACCELERATION NOTICED TIME TO TIME, FRONT SUSPENSIONS ARE NOT EVEN AND ROUGH, TRANSMISSION IS NOT SMOOTH WHEN CHANGING GEARS AND/OR STOPPING VEHICLE. *TR

ODI #11326776VISIBILITY,UNKNOWN OR OTHER

DRIVING ON THE FREEWAY AT 60MPH ON A 65-DEGREE DAY AND MY SUNROOF EXPLODED. IT SOUNDED LIKE A GUNSHOT, THE GLASS BLEW OUT AND DOWN THE BACK OF MY CAR. *TR

ODI #11326500FUEL/PROPULSION SYSTEM

FUEL TANK DOES NOT FILL TO CORRECT CAPACITY. WHENEVER I FILL MY TANK, EVEN WHEN THE LOW FUEL LIGHT IS ON, I AM ONLY ABLE TO FILL APPROXIMATELY 9 GALLONS. THE ADVERTISED CAPACITY OF THE TANK IS 14.5 GALLONS. THIS IS VERIFIED BY THE RANGE AND FUEL INDICATOR ON MY DASHBOARD. THE FUEL TANK STOPS FILLING AT ABOUT 3/4-7/8 OF A TANK AND THEN RANGE INDICATED BETWEEN 380-400 MILES. TOYOTA ADVERTISES A RANGE ON 580 MILES. TAKING INTO ACCOUNT MY CURRENT MPG, I SHOULD BE WITHIN ABOUT 40 MILES OF THIS NUMBER. *TR

ODI #11326293UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

FUEL TANK IS UNABLE TO FILL TO CAPACITY-!4 1/2 GALLON TANK -CAN ONLY FILL. 8 OR 9 GALLONS.*DT*JB *TR

ODI #11326336FUEL/PROPULSION SYSTEM

GAS TANK SIZE IS 14.5 GAL. BUT ONLY FILLS UP TO 9 GAL. *TR

ODI #11326341SUSPENSION,UNKNOWN OR OTHER

CAR LURCHED, SHOOK AND TILTED WHILE DRIVING UNDER NORMAL CONDITIONS. SAFETY RECALL ISSUED MAY 20, 2020 (20TB08/20TA08) SAYS FRONT LOWER ARM SUSPENSION DEFECT FOUND FOR SAME MAKE AND MODEL IN PRODUCTION PERIOD 9/25/19-10/25/19, WHICH POST DATES MY PURCHASE DATE BY SEVERAL MONTHS BUT SEEMS TO INVOLVE THE SAME PROBLEM. I BELIEVE THE PROBLEM IS BROADER THAN TOYOTA HAS ACKNOWLEDGED AND THAT TOYOTA IS BEING DANGEROUSLY DILATORY IN PROVIDING NOTICE OF THE SAFETY ISSUES THAT IT ADMITS MAKE THESE CARS UNSAFE TO DRIVE. *TR

ODI #11326371FUEL/PROPULSION SYSTEM

THE GAS TANK SHOULD BE 14 GALLONS, HOWEVER I AM ONLY ABLE TO BUT IN TO THE TANK APROX 8 GALLONS. I CAN FORCE APPROX 1 MORE GALLON BY PULLING OUT THE NOZZLE ON THE FUEL PUMP. THE TRIP ESTIMATOR WILL SAY IT CAN ONLY GO HIGH 300 TO LOW 400 MILES. WHEN I BOUGHT NEW OFF THE LOT IT WAS WITH A MAX FILLED TANK AND TRIP ESTIMATOR WAS AT 500 PLUS MILES. THE GAS GAUGE NEVER SHOWS FULL AND IT DOESN'T APPEAR TO BE ACCURATE AS TO WHEN THE TANK IS LOW/EMPTY COMPARED WITH MILEAGE ESTIMATOR. *TR

ODI #11325977FUEL/PROPULSION SYSTEM

THE FUEL TANK ON MY 2019 RAV4 HYBRID DOES NOT FILL UP TO CAPACITY AND ONLY ALLOWS TO BE FILLED UP TO AROUND 10 GALLONS. I HAVE TRIED SEVER DIFFERENT FUELING STATIONS, BRANDS, AND PUMP DISPENSERS BUT NONE OF THEM ALLOW TO CAR TO FILL UP TO IT'S FULL LIMIT. ESTIMATED LOSS OF RANGE IS AROUND 100 MILES PER TANK. *TR

ODI #11326010FUEL/PROPULSION SYSTEM

CANNOT PROPERLY FILL FUEL TANK. *TR

ODI #11325901FUEL/PROPULSION SYSTEM

THE FUEL TANK CAPACITY IS ABOUT 9 GALLONS WAY TOO LOWER THAN THE SPECIFICATION. THIS IS CAUSING TOO MANY TRIPS TO THE GAS STATION THAN EXPECTED. THE PURPOSE OF BUYING A HYBRID IS DEFEATED.

ODI #11325905UNKNOWN OR OTHER

THE CAR'S FUEL TANK DOES NOT FILL UP. EACH TIME I FILL UP, IT ALLOWS APPROX 10-11 GALLONS OF A 14 GALL TANK. UNCLEAR IF THE FUEL GAUGE IS WORKING OR IF THE ALERT FOR NEEDING GAS IS ACCURATE. NOT PERFORMING AS ADVERTISED.

ODI #11324705STEERING,SUSPENSION

WHEN TURNING RIGHT THE CAR HAS A KNOCKING NOISE. *TR

ODI #11324702FUEL/PROPULSION SYSTEM

THE GAS TANK IS ADVERTISED TO HOLD 14.5 GALLONS. WHEN I FILL UP, THE PUMP STOPS AFTER ADDING ONLY ABOUT 8 GALLONS. I CAN VERY SLOWLY ADD MORE, BUT I DON'T KNOW IF THAT IS DANGEROUS. I HAVE HAD IT OVERFLOW AND SPILL WHEN I'VE TRIED THAT. THE SMALLER CAPACITY SEVERELY REDUCES THE NUMBER OF MILES BETWEEN FILLING. I ALSO HAVE AN ISSUE WITH MPG. A MAIN REASON I BOUGHT THE CAR WAS FOR THE 40MPG. BUT I'VE NEVER GOTTEN THAT. I AVERAGE AROUND 28. *TR

ODI #11324726UNKNOWN OR OTHER

GAS TANK WILL NOT FILL UP COMPLETELY - LEAVING ABOUT 2-4 GALLONS SHORT THAT COULD NOT GO INSIDE THE GAS TANK REGARDLESS HOW HARD YOU TRIED. THIS HAPPENS EVERY TIME YOU DO PUMP THE GAS FILL UP. *TR

ODI #11324239UNKNOWN OR OTHER

THIS TOYOTA RAV4 ADVENTURE GROANS/SQUEAKS AFTER IT'S BEEN RUNNING FOR A WHILE. WHEN THIS HAPPENS THERE IS A 1 TO 2 SECOND HESITATION AND THE STEERING SEEMS UNRESPONSIVE WHENEVER THE SOUND IS HEARD. THE LONGER THE VEHICLE HAS BEEN RUNNING OR THE HOTTER THE OUTSIDE TEMPERATURE, THE MORE OFTEN THE SOUND IS HEARD. *TR

ODI #11323663FUEL/PROPULSION SYSTEM

CAR WILL NOT FILL UP TO MAXIMUM FUEL TANK COMPACTLY (USUALLY 2 TO 3 GALLONS BELOW FULL). *TR

ODI #11323232FUEL/PROPULSION SYSTEM

THIS HYBRID CAR HAS A 14.5 GALLON GAS TANK AND ON A FULL TANK, YOU SHOULD BE ABLE TO GET 570-580 MILES UNTIL EMPTY BASED ON AN AVERAGE OF 39-41 MPG. WHEN GAS TANK IS ON "E" WITH ONLY 10 MILES TO EMPTY, THE TANK WILL ONLY TAKE ABOUT 10 GALLONS OF GAS BEFORE SHUTTING THE PUMP OFF. IT WILL NOT TAKE A FULL 14.5 GALLONS OF GAS, LEAVING MY TANK ABOUT 4.5 GALLONS SHORT OF ITS CAPACITY, WHICH WOULD BE ABOUT 180 MILES I AM NOT GETTING ON A FULL TANK OF GAS. WHEN GAS TANK IS FILLED UP COMPLETELY, IT IS ONLY READIING THAT I HAVE ABOUT 400-450 MILES TO EMPTY AND THAT SHOULD BE READING 570-580 SO RIGHT THERE, IT PROVES THE GAS TANK IS NOT FILLING UP COMPLETELY. EVEN GOING BY THE REDUCED READING OF 400-450 MILES, I ONLY SEEM TO BE GETTING 350-370 MILES TO EMPTY. ALTHOUGH DRIVING CONDITIONS CAN VARY THIS STATISTIC, IT SEEMS WAY OFF CONSIDERING MOST OF MY DRIVING IS LOCAL AND NON-HIGHWAY. FOR EXAMPLE, I WAITED UNTIL GAS TANK HAD ONLY 10 MILES TO GO BEFORE BEING EMPTY, FILLED IT UP COMPLETELY (PUMP WOULD NOT ALLOW MORE THAN 10 GALLONS) AND DROVE ON THAT TANK OF GAS UNTIL ALMOST COMPLETELY EMPTY. I DROVE 352 MILES ON THAT FULL TANK AND BASED ON THAT WITH THE CAR HAVING A 14.5 GALLON CAPACITY TANK, THAT ONLY AVERAGES 24 MPG BUT SINCE I COULD ONLY FILL IT UP APPROXIMATELY 10.5 GALLONS, IT WORKS OUT TO 33.6 MPG, STILL BELOW THE STATED AVERAGE. SO, I AM NOT GETTING THE STATED MPG THAT I SHOULD AS WELL AS NOT BEING ABLE TO FILL UP GAS TANK TO 14.5 GALLON CAPACITY.

ODI #11323124FUEL/PROPULSION SYSTEM

I AM NOT ABLE TO FILL UP GAS TANK TO FULL CAPACITY IN MY 2019 RAV4 HYBRID. THE GAS GAUGE SHOWS FUEL AT 75% CAPACITY AFTER FILL UP. THIS DRASTICALLY REDUCES DRIVING RANGE OF VEHICLE.

ODI #11321949POWER TRAIN

ADVENTURE TRIM OF 2019 TOYOTA RAV4 MAKES AN ABNORMAL GROANING/BUZZING SOUND WHEN ACCELERATING. SOUND OCCURS BETWEEN 20-30 MPH WHEN AWD SYSTEM DISCONNECTS REAR WHEELS. A VIDEO RECORDING HAS CAPTURED THIS SOUNDS ON TWO SEPARATE OCCASIONS.

ODI #11320985UNKNOWN OR OTHER

THE CAR LURCHED AND TILTED FOR NO REASON WHEN DRIVEN, ON BOTH THE HIGHWAY AND LOCAL ROADS. NO DASHBOARD INDICATION OF ANY PROBLEM. DEALER SERVICE DEPARTMENT SAYS UNABLE TO DUPLICATE THE PROBLEM.

ODI #11320864FUEL/PROPULSION SYSTEM

TOYOTA CLAIM THAT MY 2019 TOYOTA RAV4 FUEL TANK IS 14.5 GALLON AND AVERAGE MILES PER GALLON IS 40 (40 X 14.5 = 580 MILES FOR ONE TANK). BUT I NEVER FUEL UP TO THAT LEVEL AT ALL. THE MAX I CAN FUEL UP IS 10 GALLONS. (40 X 10 = 400 MILES MAX). SO IT IS LOSS 180 MILES HERE SOMEHOW. IF THIS IS THE CASE TOYOTA SHOULD ADVERTISE THEIR VEHICLE WITH 10 GALLONS TANK FOR ALL OF THEIR FUTURE RAV4 SUV. OR THEY SHOULD FIX THE FUEL TANK ISSUE HERE. PLEASE HELP. THIS IS SOMETHING WRONG FROM A BRAND NAME AS A RELIABLE TOYOTA. I NOTICE THIS ISSUE RIGHT AFTER I BOUGHT MY CAR IN MAY 2019. I BROUGHT BACK TO THE PIERCEY TOYOTA DEALER AND COMPLAIN, BUT THEY KEEP SAYING THIS IS NORMAL FOR HYBRID CAR. THIS IS NOT MAKING SENSE AT ALL.

ODI #11320783FUEL/PROPULSION SYSTEM

FUEL TANK CAN'T BE FILLED TO THE FULL CAPACITY. EVEN WITH CONTINUED ATTEMPTS TO FURTHER FILL THE TANK, IT IS SHORT BY A COUPLE GALLONS. JUST A FEW WEEKS AFTER PURCHASING THE VEHICLE, THE ISSUED WAS RAISED (NOW OVER 6 MONTHS AGO) TO BOTH THE LOCAL NJ DEALER AS WELL AS TOYOTA MOTOR SALES HEADQUARTERS. STILL NO RESOLUTION.

ODI #11320157FUEL/PROPULSION SYSTEM

THE GAS TANK DOES NOT ACCEPT ENOUGH GASOLINE TO FILL THE TANK. UPON FUELING, THE DISPENSER CLICKS TO STOP WHEN ONLY 9-10 GALLONS ARE IN THE TANK. THE STATED FUEL TANK CAPACITY IS 14.5 GALLONS, THUS THE TANK CAN ONLY BE FILLED TO LESS THAN 70% CAPACITY. THE PROBLEM SEEMS TO BE WORSE IN COLD WEATHER CONDITIONS.

ODI #11319800UNKNOWN OR OTHER

SINCE I PURCHASED THIS VEHICLE 2/16/2019 ME AND MY HUSBAND BEEN SMELLING FREON OR ANTIFREEZE. THIS HAS BEEN REPORTED TO SERVICING EVERY TIME THE VEHICLE GET SERVICED BUT WITH LITTLE OR NO ASSISTANCE.

ODI #11319279FUEL/PROPULSION SYSTEM

IMPOSSIBLE TO FILL GAS TANK TO CAPACITY. WHEN TANK REPORTED AS UNDER 1/4 CAN ONLY ADD 7-8 GALLONS. WILL ONLY FILL TO 7/8 OF A TANK PER THE GAUGE. ONLY WAY TO FILL TANK FULL IS TO TOP IT OFF. OCCURS AT EVERY FILL UP. WE REPORTED THIS TO BOTH TOYOTA AND THE DEALER. WE BROUGHT THE CAR IN FOR SERVICE REGARDING THIS ISSUE MORE THAN ONCE. THEY ACKNOWLEDGED THE ISSUE BUT HAVE DONE NOTHING TO FIX IT. RUNNING OUT OF FUEL MAY RESULT IN AN ACCIDENT OR LEAVE DRIVERS STRANDED ON THE SIDE OF A BUSY OR DESERTED ROAD CREATING A SAFETY HAZARD. RUNNING OUT OF FUEL MAY DAMAGE THE VEHICLES, INCLUDING THEIR FUEL SYSTEM COMPONENTS. THE OWNER'S MANUAL WARNS THAT IF THE SUBJECT VEHICLES RUN OUT OF FUEL OR THE FUEL IS TOO LOW, THE HYBRID SYSTEM MAY NOT BE ABLE TO START. THE FUEL TANK DEFECT CREATES ENVIRONMENTAL AND SAFETY HAZARDS BY CAUSING DRIVERS TO 'TOP OFF' (RESTART A FUEL PUMP AFTER IT HAS AUTOMATICALLY SHUT OFF) THE FUEL TANK TO TRY AND ACHIEVE A COMPLETE FILL-UP. TOPPING OFF CAUSES HAZARDOUS GAS SPILLS CREATING A DANGER TO THE DRIVER, THE ENVIRONMENT AND THE VEHICLE. AS A RESULT, THE FUEL TANK DEFECT INCREASES THE ENVIRONMENTAL IMPACT OF THESE HYBRID VEHICLES BY INCREASING THE NUMBER OF TRIPS CONSUMERS MUST MAKE TO REFUEL AND CAUSING ENVIRONMENTAL HARM RELATED TO FUEL EVAPORATION AND SPILLAGE (CAUSING BOTH GROUNDWATER CONTAMINATION AND EMISSION OF GASOLINE VAPOR).

ODI #11318926FUEL/PROPULSION SYSTEM

THE INFO SHOW THIS CAR HAVE 14.5 GAL, BUT NO MATTER HOW I REFILL THE GAS, EVERYTIME IT ONLY RAN UP TO AROUND 10 GAL CAN'T BE GO MORE FOR THAT.

ODI #11318809SERVICE BRAKES,FUEL/PROPULSION SYSTEM

FUELING: GAS PUMP SHUT OFF WHEN TANK IS ABOUT HAVE FULL. TO COMPLETE FUELING I HAVE TO PULL GAS HOSE OUT OF TANK AND PLACE NOZZEL WHERE I CAN SEE GAS BEING DEPOSED INTO TANK TO COMPLETE FILL. I HAVE HAD GAS SPRAY BACK ON ME. TAKES 3 TIMES AS LONG TO FILL.

ODI #11318407FUEL/PROPULSION SYSTEM

OUR NEW IN SEPTEMBER 2019 TOYOTA RAV 4 HYBRID HAS THE FUEL PROBLEM THAT IT APPEARS THOUSANDS OF OTHERS DO. IT HAS A 14.5 GALLON TANK, BUT THE SYSTEM WON'T ALLOW YOU TO FILL THE TANK. AT EVERY GAS STATION, THE PUMP IS INITIALLY SHUT OFF WITH MANY GALLONS LEFT TO GO TO FILL THE TANK. THIS LEADS TO A SITUATION WHERE YOU HAVE TRICKLE FILL TO GET IT CLOSE TO FULL. TRICKLE A LITTLE IN, THE VAPOR SYSTEM SHUTS IT OFF---AND DO THAT AGAIN AND AGAIN AND AGAIN UNTIL YOU FEEL YOU ARE CLOSE TO FULL. IT'S EASY TO OVERFILL AND EASY TO SPILL GAS ONTO THE GROUND WHILE DOING SO . I HAVE RETURNED TO MY TOYOTA DEALER TWICE AND COMPLAINED ABOUT THE FUEL PROBLEM. THEY ASSURED ME TOYOTA WAS WORKING TO SOLVE THE PROBLEM. APPARENTLY TOYOTA HAS KNOWN ABOUT THIS PROBLEM SINCE MAY OF 2019, HOWEVER, TOYOTA CONTINUES TO SELL THIS VEHICLE WITH A KNOWN DEFECT. I WAS NOT ADVISED OF THIS KNOWN DEFECT WHEN I PURCHASED THE CAR.

ODI #11317830FUEL/PROPULSION SYSTEM

FUEL TANK CAN NOT BE FILLED TO CAPACITY - WILL ONLY ACCEPT UP TO 10 GALLONS WHEN CAPACITY IS OVER 14 GALLONS.

ODI #11317761FUEL/PROPULSION SYSTEM

TOYOTA IS KNOWINGLY SELLING AND NOT REPAIRING A POTENTIALLY NON-COMPLIANT VEHICLE. I PURCHASE A 2019 TOYOTA RAV4 XSE HYBRID AND TOYOTA DID NOT DISCLOSE THAT THERE WAS A GAS TANK ISSUE. TOYOTA IS FALSE ADVERTISING THAT GAS MILEAGE AND CONTINUING TO SELL THE 2019 AND 2020 RAV4 HYBRIDS WITH THE SAME GAS TANK ISSUE. THE GAS TANK WILL NOT FILL TO ITS ADVERTISED CAPACITY AND IT IS NOT GET THE ADVERTISED MPGS. IT HAS A 14.5 GALLON TANK BUT WILL ONLY TAKE 9 GALLONS ON EMPTY. AND I HAVE ONLY BEEN GETTING 30 MPG AND THE ADVERTISED IS FOR 41MPG. TOYOTA IS AWARE OF THE PROBLEM AND HAVE BEEN AWARE FOR ABOUT A YEAR NOW AND HAS NOT FIXED THE PROBLEM. I HAVE TAKEN MY CAR IN AND I WAS TOLD THERE IS NO FIX. I OPENED A CASE WITH TOYOTA AND HAVE YET TO BE REACHED OUT TO SO I CAN GET THE PROBLEM RESOLVED. I PURCHASED THIS CAR BECAUSE OF THE GAS TANK AND MPGS AND NOW I PURCHASED FOR NOTHING, THIS TANK AND MPG ISSUE SHOULD HAVE BEEN DISCLOSED AT THE TIME OF PURCHASE SO I WOULD HAVE HAD THE RIGHT TO MAKE A DECISION TO PURCHASE OR NOT.

ODI #11317800FUEL/PROPULSION SYSTEM

I BOUGHT MY CAR BRAND NEW IN AUGUST 2019 AND WITHIN A FEW MONTHS BEGAN TO SEE ISSUES WITH THE GAS TANK FILL-UP AND MILEAGE GAGE. THE MAIN ISSUE I SAW WAS THE GAS TANK NOT BEING ABLE TO FILL ALL THE WAY. WHEN I FILL THE TANK UP NORMALLY (LETTING THE GAS PUMP RUN AND CLICK OFF ON ITS OWN), THE TANK FILL-UP GAGE SHOWS IT ONLY ABOUT 3/4 OF THE WAY FULL (I.E. THE GAS PUMP STOPS FILLING SIGNIFICANTLY SHORT OF THE TANK BEING FULL). AFTER THIS, I FORCEFULLY TOP UP THE TANK NUMEROUS TIMES (6-7 TIMES) TO GET IT EVEN CLOSE TO THE FULL MARK ON THE TANK GAGE. EVEN WHEN THE GAGE READS THE TANK AS FULL, I'VE ONLY FILLED UP THE TANK ABOUT 10 GALLONS EVEN THOUGH THE TANK IS SUPPOSED TO HOLD 14 OR 15 GALLONS. ADDITIONALLY, THE MILES TO EMPTY GAGE SEEMS OFF FROM REALITY. WHEN TRACKING MY MILES, THE GAGE SEEMS TO BE AROUND 50 MILES OFF CALIBRATION FROM HOW FAR I TRAVEL (I.E. WHEN I TRAVEL 200 MILES, THE MILES TO EMPTY READING DECREASES 250 MILES). THIS MAY OR MAY NOT BE RELATED TO THE GAS FILL-UP ISSUE. I CALLED MY LOCAL DEALERSHIP REGARDING THIS ISSUE, WHO INFORMED ME THEY WERE AWARE OF THIS ISSUE AND HAVE PUT ME ON A LIST OF OTHER OWNERS WHO ARE DEALING WITH THE SAME ISSUE. IT SEEMS THAT THIS IS A VERY PREVALENT ISSUE. IT HAS BEEN 6 MONTHS SINCE PURCHASING MY CAR AND I STILL HAVE NOT HEARD OF ANY FIX.

ODI #11317450FUEL/PROPULSION SYSTEM

STATIONARY PROBLEM. UNABLE TO FILL CAR COMPLETELY. TAKES A MAXIMUM OF AROUND 9.5 GALLONS OF 14.5 GAL TANK. STATED RANGE SHOULD BE BETWEEN 580 AND 550 MILES. NEVER EXCEEDED 429 DISTANCE TO EMPTY, TYPICALLY 392 MILES DTE WITH 36 MPG AVG. TOYOTA IS UNRESPONSIVE TO ISSUE. I LACK CONFIDENCE IN FUEL COMPUTER AND SYSTEM.

ODI #11317231FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2019 TOYOTA RAV-4. THE CONTACT STATED THAT SHE HAD BECOME UNABLE TO FILL HER GAS TANK TO CAPACITY. DUE TO FAILURE, THE CONTACT WAS UNABLE TO DETERMINE THE ACTUAL FUEL LEVEL INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO NORTH HILLS TOYOTA 7401 MCKNIGHT RD, PITTSBURGH, PA 15237 WHERE SHE WAS INFORMED THAT SHE WOULD HAVE TO ALLOW A CERTAIN WARNING LIGHT TO ILLUMINATE BEFORE PLACING FUEL INTO THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO HAVE THEM PERFORM THE SAME PROCEDURE AND THE FAILURE OCCURRED AGAIN. THE DEALER REACHED OUT TO THE MANUFACTURER AND A CASE WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *LN *JS

ODI #11316937FUEL/PROPULSION SYSTEM

LIKE MANY OTHERS WHO BOUGHT A NEW GENERATION RAV4 HYBRID (IT SEEMS TO AFFECT ALL TRIMS AS LONG AS IT'S HYBRID), I CANNOT GET MORE THAN MAYBE 10 GALLONS IN THE TANK. ADVERTISED IS 14.5 GALLONS, AND THERE IS NO SUCH THING AS A 4+ GALLON RESERVE IN A PRIVATE VEHICLE, EVEN COMMERCIAL VEHICLES. TOYOTA RESPONDED WITH "CALL US" AFTER 5 OR 6 EMAILS. I DRAINED IT OF FUEL DRIVING FROM TEXAS TO CALIFORNIA, LET IT RUN DRY UNTIL IT WAS ELECTRIC ONLY, THEN TOOK IT TO THE GAS STATION (LITERALLY RIGHT AROUND THE CORNER FROM WHERE I WAS), AND IT STILL CLICKED THE PUMP OFF - TO FULL (THOUGH IT DOESN'T READ FULL ANYMORE, IT SITS JUST BELOW "F") - AT JUST OVER 10 GALLONS. I HAVE SQUEEZED EVERY LAST DROP I COULD ONCE AND IT DIDN'T EVEN READ 11 GALLONS FROM EMPTY, THOUGH I DON'T NORMALLY EVER DO THAT SO THE EVAP CANISTERS DON'T GET BURNED OUT. THE AVERAGE MPG AND ESTIMATED RANGE ON THE SCREEN ADDS UP WITH THE MATH FOR ONLY HAVING ABOUT 10 GALLONS IN THE TANK, 36.3 AVERAGE WITH JUST OVER 10 GALLONS GIVES ME ABOUT 300 MILES, WHICH IS ABOUT WHAT THE ODOMETER SEES PER FILL FROM 1/4 FULL, WHEN I USUALLY FILL UP. IT'S BEEN ALMOST A YEAR AND TOYOTA HAS BEEN OF ZERO ASSISTANCE EVEN ACKNOWLEDGING THIS, THOUGH 2 DEALERSHIPS IN TEXAS (WHERE I BOUGHT IT) TOLD ME IT WAS A KNOWN ISSUE, AND 2 IN HAWAII (WHERE I LIVE NOW) REPEATED THAT INFO. AGAIN, THIS IS A HYBRID XSE - THE PREMIER MODEL FOR SPORTING I WANTED, THE LIGHT SPORTING I DO ANYWAY, AND IT HAS OTHER PROBLEMS TOO. ONE IS DECADES OLD WITH THE RAV4 (WINDOW RATTLE), THE OTHER IS WITH THE A/C SWITCHING BETWEEN MODES. I CAN LIVE WITH THE OTHER TWO, BUT NOT GETTING WHAT WAS ADVERTISED IN THE FUEL TANK IS WORTHY OF COMPLAINT SEEING AS HOW MANY HUNDREDS OF OTHERS POSTED ONLINE ABOUT IT THIS PAST YEAR. TOYOTA NEEDS TO ADDRESS THIS PROBLEM BEFORE IT BECOMES YET ANOTHER LEGAL BATTLE FOR THEM.

ODI #11316839SERVICE BRAKES,FUEL/PROPULSION SYSTEM

2 ISSUES WITH THIS BRAND NEW 2019 XSE HYBRID RAV4. 1) FUEL TANK NEVER FILLS UP AS GAS PUMP CLICKS OFF AT 9.5 (3/4 FULL) AT GAS STATION. THIS IS NOW ALL OVER THE NEWS AND BLOGS, AND TOYOTA SEEMS TO HAVE ACKNOWLEDGED THE ISSUE, BUT NO SOLUTION YET . 2) AFTER TOYOTA DEALERSHIP PERFORMED BRAKE RECALL SERVICE ON DEC. 8, 2020 (AT LESS THAN 2K MILES), THE FRONT BRAKES WHISTLES OR SQUEAKS LOUDLY WHENEVER I APPLY BRAKES AT LOW SPEED (AT OR LESS THAN 5 MPH). WHEN I ARRIVED AT DEALERSHIP TO SPEAK WITH SERVICE MANAGER (SCOTT), TECHNICIAN WAS ASSIGNED AND RODE WITH ME AND CONFIRMED THE LOW BRAKE SPEED SQUEAL/WHISTLE. AFTER 2-3 HOURS, A DIFFERENT TECHNICIAN WHO WAS ASSIGNED TO LOOK AT IT CLAIMS "NO NOISE OBSERVED AFTER TEST DRIVE, OPERATING AS DESIGNED." FUNNY HOW THEY ASSIGNED 2 DIFFERENT TECHNICIANS - ONE WHO OBSERVED THE NOISE UPON ARRIVAL, AND THE 2ND ONE WHO LOOKED AT IT AND CLAIMS NO NOISE. WHEN DRIVING OUT OF DEALERSHIP SERVICE AREA, THE LOW SPEED (<5MPH) BRAKE NOISE SQUEAL WAS AND IS CURRENTLY STILL THERE. DEALER CONTINUES TO CLAIM COLD WEATHER OR MOISTURE MAY BE THE CAUSE (REALLY - THAT SOUNDS AMAZINGLY FALSE!) AND REFUSES TO ACKNOWLEDGE OR REPAIR THE BRAKE NOISE ISSUE. IT'S AS IF THE DEALERSHIP (STEVENS CREEK TOYOTA, SAN JOSE) IS WAITING FOR A RECALL VS. ACKNOWLEDGING THE ISSUE SO TOYOTA CORPORATE WILL REIMBURSE DEALERSHIP FOR THE REPAIR COST FOR THE BRAKE NOISE ISSUE. CAR CURRENTLY ONLY HAS 4K MILES.

ODI #11316923FUEL/PROPULSION SYSTEM

OWNERS MANUAL STATES GAS TANK HOLDS 14.5 GALLONS. HOWEVER WHEN TANK IS EMPTY I AM ONLY ABLE TO GET 10 TO 11 GALLONS INTO VEHICLE BEFORE THE PUMP AUTO SHUTS OFF. THE VEHICLE'S RANGE IS ADVERTISED TO BE 550+ MILES (DEPENDING ON CURRENT MPG), HOWEVER THE TRIP COMPUTER ONLY SHOWS AN ESTIMATED RANGE BASED ON A 10/11 GAL TANK.

ODI #11316733FUEL/PROPULSION SYSTEM

WHEN THE 14.5 GAL TANK IS EMPTY FUEL TANK LIGHT ON AND NO MILEAGE REMAINING SHOWING E YOU CAN ONLY FILL 8 - 8.5 GAL BEFORE PUMP SHUTS OFF. TANK CAN NOT BE FILLED PAST THAT AMOUNT. THIS CAUSES A LOSS OF AROUND 200 - 250 MILES FROM THE ADVERTISED MILEAGE PER TANK SPECIFIED BY THE MANUFACTURER DUE TO THE LOSS OF THE 6 - 6.5 GAL THAT THE TANK CAN NOT BE FILLED. DEALERSHIP WILL NOT ATTEMPT TO FIX, TOYOTA REPORTS A FIX OR TIMELINE IS UNKNOWN AND THEY CONTINUE TO INVESTIGATE THE ISSUE.

ODI #11316791FUEL/PROPULSION SYSTEM

FUEL TANK FOR THIS 2019 RAV4 HYBRID WILL NOT ACCEPT FULL TANK OF GAS. ONE MUST TOP OFF AND POTENTIALLY SPILL FUEL TO GET IT TO AN ACCEPTABLE RANGE. TANK CAPACITY IS 14.5 GALLONS WITH RANGE OF APPROXIMATELY 550-580 MILE. ONLY CAN HAVE GAS FILL TO ABOUT 9 GALLON WITH RANGE OF 360 MILES. THIS IS VERY UNFORTUNATE FOR A OTHERWISE GOOD CAR. IT HAS BEEN ON GOING SITUATION GETTING WORSE SINCE LAST YEAR.

ODI #11316804FUEL/PROPULSION SYSTEM

THE GAS TANK OF MY 2019 TOYOTA RAV4 LE HYBRID WILL ONLY FILL TO ABOUT 3/4 OF A TANK. MY RAV4 HAS A 14.5 GALLON FUEL TANK. WHEN I AM NEAR ZERO MILES OF RANGE REMAINING, I OFTEN GET LESS THAN 8 GALLONS AT FILL UP. THERE IS NOT A PROBLEM WITH THE GAS GAUGE. THE TANK READ FULL ONLY ONCE, WHEN THE DEALER FILLED THE TANK PRIOR TO DELIVERY TO ME. I DON'T LIKE TO DRIVE WITH LESS THAN A 1/4 TANK OF GAS, AS GAS IS USED TO COOL THE FUEL PUMP. THIS RESULTS IN MOST FUEL STOPS ONLY ACCEPTING BETWEEN 4 AND 6 GALLONS OF GAS. I RECENTLY TOOK A 3000 MILE TRIP THAT WAS 95% HIGHWAY DRIVING AND THAT WAS MY EXPERIENCE DURING THE TRIP.

ODI #11316526POWER TRAIN,ENGINE

TWICE THIS VEHICLE HAS STUMBLED WHEN TRYING TO MAKE A LEFT TURN ACROSS TRAFFIC, APPLYING GAS FROM A NEAR DEAD STOP. BOTH TIMES WOULD HAVE BEEN AN ACCIDENT IF OTHER DRIVER WAS NOT DRIVING DEFENSIVELY. THIS RAV 4 IS UNSAFE! LESS THAN 5,000 MILES SINCE WE BOUGHT IT NEW.

ODI #11316275FUEL/PROPULSION SYSTEM

GAS TANK DOES NOT FILL FULLY. ONLY FILLS TO 10 GALLONS EACH TIME I FILL IT UP, WHICH ONLY GIVES ME AROUND 400 MILES OF DRIVING.

ODI #11316039FUEL/PROPULSION SYSTEM

I'M UNABLE TO PUT NO MORE THAN 10 GALLON OF GAS EVEN THO MAX GAS TANK IS 14.5. A LOT LESS MILEAGE THAN TOYOTA CLAIM.

ODI #11316049FUEL/PROPULSION SYSTEM

PURCHASED A 2019 RAV4 XSE ON JULY 6TH 2019. THE FUEL TANK WILL NOT ACCEPT A FULL TANK OF GASOLINE. THE GAUGE NEVER DISPLAYS MORE THAN 3/4 - 7/8 OF A TANK. ATTEMPTS TO TOP OFF LEADS TO FUEL OVERFLOW. DEALERSHIPS ALL PROVIDE A "WE'VE NEVER HEARD OF THIS" DESPITE MULTIPLE CLASS ACTION LAWSUITS.

ODI #11316097VISIBILITY/WIPER

AT HIGHWAY SPEEDS, OVER 45 MPH, THE DRIVER'S SIDE REAR VIEW MIRROR VIBRATES. THIS OCCURS ON MOST SURFACE WHETHER SMOOTH OR ROUGH. WHEN THE MIRROR IS VIBRATING, IT MAKES IT DIFFICULT TO CLEARLY VIEW WHAT IS OCCURRING TO THE LEFT AND BEHIND THE VEHICLE. DURING NIGHT TIME DRIVING, HEADLIGHTS CREATE A DISTRACTION AS THE MIRROR IS DISTORTING AND SHIMMERING THE LIGHTS IN THE DRIVER'S VIEW. THIS MAKES DRIVING UNSAFE. REPORTED THIS PROBLEM TO TOYOTA SERVICE DEPARTMENT. INVOICE SHOWS THAT VEHICLE "OPERATING AS DESIGNED" AS SERVICE REP INDICATED THEY HAVE HAD SEVERAL COMPLAINTS FOR THIS SO THIS IS NORMAL FOR THE 2019/2020 RAV4.

ODI #11315951FUEL/PROPULSION SYSTEM

BOUGHT A 2019 TOYOTA RAV 4 HYBRID XLE SEPTEMBER 27 2019.. REPORTED GAS FILLING PROBLEM TO TOYOTA ON DECEMBER 23 2019 AFTER COMING TO WITS END ON PUTTING GAS IN VEHICLE..CAN ONLY GET ABOUT 9 GALLONS INTO THE 14,5 GALLON TANK. WHEN I TRY TO GET MORE GAS IN IT IT BACK SPLASHES AND SPILLS OUT WHICH IS A MAJOR ENVIRONMENTAL AND SAFETY ISSUE.. ALSO HAD DEALER LOOK AT IT AND THERE IS NO FIX AT THIS TIME SO THEY SAY SO HAVE REQUESTED FULL REFUND ON VEHICLE AS ONE OF THE DEALER OPTIONS GIVEN ME. SO I HAVE THREE CASE NUMBERS. ONE THRU TOYOTA MAIN HEADQUARTERS THEN ONE THRU DEALER THEN ANOTHER FOR REFUND REQUEST THRU TOYOTA.. ON ANOTHER NOTE I ALSO REPORTED TO TOYOTA THAT MY GAS GAUGE GETS STUCK ON FULL AFTER GOING DOWN PROPERLY FOR 100 PLUS MILES DRIVEN THEN THE GAS GAUGE ALL OF A SUDDEN OUT OF THE BLUE GOES UP OVER FULL AND ITS SHOWS WELL OVER 550 MILES BEFORE RUNNING OUT OF GAS WHICH IS MILES TO EMPTY I CAN'T EVEN GET IT TO AFTER TRYING TO FILL IT SLOWLY FOR 15 -20 MINUTES.. .. TRIED MULTIPLE RESETS TO HELP CORRECT BUT THEY DON'T WORK PROPERLY AND THAT WAS CONFIRMED BY DEALER THAT RESET DOESN'T WORK CORRECTLY..

ODI #11315557FUEL/PROPULSION SYSTEM

I CANNOT COMPLETELY FILL UP THE GAS TANK. WHEN THE GAUGE SHOWS EMPTY, I CAN ONLY GET 9-10 GALLONS IN. THE SPECS SAY IT HAS A 14.5 GALLON TANK, BUT IT IS IMPOSSIBLE TO GET THAT MUCH FUEL INTO THE TANK. THE CRUISING RANGE IS LESS THAN 400 MILES, FAR LESS THAN WHAT IS ADVERTISED. I'VE BEEN CALLING THE DEALERSHIP AND TOYOTA CORPORATE SINCE OCTOBER 2019 AND AM STILL BEING TOLD THAT "TOYOTA IS INVESTIGATING IT"

ODI #11315643EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE FRONT HEAD LIGHTS FAILED TO ADEQUATELY ILLUMINATE THE ROADWAY WHICH CAUSED A VISIBILITY HAZARD TO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER RICK MCGILL'S TOYOTA (3145 AIRPORT HWY, ALCOA TN) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HEADLAMPS OPERATED AS DESIGNED. THE FAILURE MILEAGE WAS 100.*DT*JB

ODI #11315410FUEL/PROPULSION SYSTEM

I HAVE A 2019 TOYOTA HYBRID. THE TANK CAN NOT BE COMPLETELY FILLED. IT CAN LEAVE AROUND FOUR GALLONS UNFILLED. THE ONLY WAY I CAN FILL IT IS TO HAVE THE NOZZLE SLIGHTLY OUT SIDE OF THE FILLER NECK AND PUMP A A SLOW RATE. WHILE THIS WORKS, IT TAKES TIME AND IT IS NOT VERY ENVIRONMENTLY FRIENDLY.

ODI #11312260SUSPENSION

WHEN DRIVING MY CAR EVERYTIME I MAKE A TURN THERE IS A NOISE COMING FROM THE SHOCK OF THE WHEELS FRONT AND REAR I TOOK IT TO THE DEALERSHIP 3 TIMES AND THEY SAID THEY HEAR NOTHING THEN I TOOK IT TO MY MECHANIC AND HE SAID IT'S THE BALL BEARING ON TOP OF THE SHOCK. NOW THE NOISE IS GETTING LOUDER AND LOUDER, I'M SCARED SOMETHING WILL HAPPEN TO ME AND MY FAMILY WHEN WE ARE ALL IN THE CAR. SO PLEASE CAN YOU GUYS HELP ME OUT

ODI #11312168FUEL/PROPULSION SYSTEM

WHILE FEELING THE GAS, AT ALMOST EMTPY, I DIDN,'T WENT ABOVE THE 10 GALLONS. THIS REQUIERED ME TO GO MULTIPLE TIMES TO THE GAS STATION TO FILL IO THE GASTANK. MOREOVER, THE GAS RANGE HAS DECREASED FROM ALMOST 500 MILES TO LESS THAN 380 MILES IN RANGE FROM 2 MONTHS AGO TILL NOW. THE MILAGE OF THE VEHICLE IS LESS AROUND 2,800 MILES. VEHICLE WAS BOUGHT IN AUGUST OF 2019

ODI #11311891FUEL/PROPULSION SYSTEM

WHEN FUELING THE VEHICLE, THE AUTO SHUTOFF AT THE GAS PUMP SHUTS OFF BEFORE THE FUEL TANK IS COMPLETELY FILLED. OCCURS AT MULTIPLE GAS STATIONS REGARDLESS OF THE AMOUNT OF FUEL REMAINING IN THE TANK.

ODI #11311573FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THE FUEL GAUGE FAILED TO REGISTER THE CORRECT AMOUNT OF FUEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.

ODI #11311696FUEL/PROPULSION SYSTEM

WHEN FUELING, THE TANK WILL NOT COMPLETELY FILL. IF YOU ATTEMPT TO CONTINUE TO FILL VERY SLOWLY THE TANK OVER FILLS AND YOU HAVE PROBLEMS WITH THE VAPOR RECOVERY SYSTEM.

ODI #11311699FUEL/PROPULSION SYSTEM

FUEL TANK WILL NOT FILL CORRECTLY. IF I OVER FILL IT AFFECTS THE VAPOR RECOVERY SYSTEM OF THE RA 4 HYBRID. HAVE TO BE EXTREMELY CAREFUL NOT TO RUN OUT OR GASOLINE.

ODI #11311751POWER TRAIN,UNKNOWN OR OTHER,ENGINE

1ST INCIDENT: SITTING AT STOP LIGHT FOR A FEW MINS AS NORMAL. WHEN TIME TO ACCELERATE, THE VEHICLE STARTED LURCHING FORWARD IN A HARD JERKING MOTION. 2ND INCIDENT: SLOWER TRAFFIC. WHEN DRIVING IN SLOWER TRAFFIC OR AT SLOWER SPEEDS, ~20-35MPH THE VEHICLE WILL START LURCHING JERKING FORWARD. TOOK BACK TO DEALERSHIP FOR INSPECTION, THERE WERE NO ISSUES FOUND. DEALERSHIP RESET INTERNAL COMPUTER, STATING THAT "VEHICLE IS OPERATING NORMALLY". NEITHER HAS ISSUE HAS YET TO CAUSE AN ACCIDENT WITH ANY OTHER DRIVERS AT THIS TIME. I DO TRAVEL WITH DOGS WHO ARE HARNESSED AND SEAT-BELTED IN THE BACKSEAT, THEY WOULD HAVE BEEN THROWN TO FLOOR OF CAR IF NOT SEAT-BELTED. FOR MYSELF, I GET TOSSED FORWARD SEVERAL INCHES AND HEAD THROWN FORWARD. WHEN DRIVING IN SLOWER TRAFFIC AND/OR STOP AND GO TRAFFIC, THE CAR LURCHING/HARD JERKING FORWARD WILL EVENTUALLY CAUSE AN ACCIDENT. ALL INCIDENTS HAVE HAPPEN ON DRY CITY STREETS. I WOULD ASSUME DURING THESE INCIDENTS OF THE JERKING FORWARD THAT THE BREAK LIGHTS DO NOT ALERT REAR DRIVERS THAT THE CAR IS IN A STOP/GO MOTION.

ODI #11310531FUEL/PROPULSION SYSTEM

THE VEHICLE WILL NOT ACCEPT MORE THAN 10 GALLONS OF FUEL AND MILEAGE RANGE IS SIGNIFICANTLY LOWER THAN EXPECTED/ADVERTISED ON A 14.5 CAPACITY TANK

ODI #11310449FUEL/PROPULSION SYSTEM

WHEN THE FUEL GAUGE INDICATES THAT THE TANK IS NEARLY EMPTY, MY VEHICLE WILL ONLY ACCEPT ABOUT 10 GALLONS OF FUEL UNTIL PUMP SHUT-OFF. AS A RESULT MY VEHICLE FAILS TO MEET TOYOTA MILEAGE RANGE SPECIFICATIONS OF 580 MILES AND ONLY MAKES ABOUT 400 MILES. MOREOVER, IF TRYING TO FILL UP WITH 15 GALLONS OF FUEL AND GOING BEYOND PUMP SHUT-OFF THERE IS A RISK OF OVERFILL AND FIRE HAZARD. KOONS DEALERSHIP REFUSES TO ACKNOWLEDGE THE DEFECT WHICH SHOULD BE COVERED BY WARRANTY.

ODI #11310159FUEL/PROPULSION SYSTEM

THE VEHICLE'S LISTED FUEL TANK CAPACITY IS 14.5 GALLONS. I HAVE NEVER BEEN ABLE TO ADD MORE THAN 9.5 GALLONS EVEN THOUGH THE FUEL GARAGE WAS REGISTERING EMPTY AND THE COMPUTER WAS SHOWING 14 MILES TO EMPTY. TOYOTA AND THE DEALERSHIPS KNEW OF THIS PROBLEM IN THE SUMMER OF 2019 YET CONTINUED TO SELL THIS VEHICLE WITHOUT INFORMING CUSTOMERS OF THE ISSUE. THIS PROBLEM NEEDS TO BE ADDRESSED.

ODI #11310162FUEL/PROPULSION SYSTEM

UNABLE TO FILL GAS TANK WITH 14.5 GALLONS EVEN WHEN EMPTY. MAXIMUM AMOUNT OF GAS THAT CAN BE FILLED IS APPROXIMATELY 10 GALLONS EVEN WITH LOW FUEL LIGHT ON. COMMON ISSUE MENTIONED ON NUMEROUS ONLINE RESOURCES.

ODI #11310172EXTERIOR LIGHTING

PURCHASED 2019 RAV4 HYBRID 4/2019. ON WINDING ROADS USING LOW BEAMS, LIT UP DISTANCE IS ABRUPTLY AND SEVERELY SHORTENED AS THE ROADWAY DIPS AND TURNS. THESE HEADLIGHTS ARE UNSAFE, IN MY OPINION. SANTA CRUZ,CA HAS MANY SUCH ROADS, INCL. HWY. 17, AND USING HIGH BEAMS IS NOT ALWAYS AN OPTION. IT WAS UNNERVING DRIVING THIS VEHICLE THE FIRST NIGHT THAT I OWNED IT, AND STILL IS.

ODI #11310183FUEL/PROPULSION SYSTEM

I HAVE A 2019 TOYOTA RAV4 XSE HYBRID. I BOUGHT IT BRAND NEW WITH ROUGHLY 300 MILES ON IT AND SINCE THEN HAVE PUT ON AN ADDITIONAL 5700. I BOUGHT IT IN NOVEMBER AND IT IS NOW FEBRUARY. I WAS INFORMED AND RESEARCHED TOLD ME THAT THE FUEL TANK WAS 14.5 GALLONS. YET, EVERY TIME I GO TO FILL UP THE TANK ONCE THE LIGHT HAS CAME ON, I CAN ONLY GET ROUGHLY 8.5-9 GALLONS OF FUEL IN AND THEN THE PUMPS SHUT OFF. I HAVE FILLED UP MORE THAN 15 TIMES AND EVERY SINGLE TIME AT NUMEROUS DIFFERENT PUMPS, THIS SAME THING HAPPENS. I AM ABLE TO SQUEEZE IN ROUGHLY ANOTHER 2-3 GALLONS BUT I HAVE NEVER SEEN ANYWHERE CLOSE TO 13 GALLONS LET ALONE THE ADVERTISED 14.5. WE ARE SUPPOSED TO GET A MAX OF 580 MILES PER TANK AND THE AVERAGE I GET WITH THIS LESS AMOUNT OF GAS I CAN PUT IN IS ROUGHLY 410-430.

ODI #11310005FUEL/PROPULSION SYSTEM

OUR NEW IN AUGUST OF 19 HYBRID RAV4 HAS THE FUEL PROBLEM THAT IT APPEARS THOUSANDS OF OTHERS DO. IT HAS A 14.5 GALLON TANK, BUT THE SYSTEM WON'T ALLOW YOU TO FILL THE TANK. AT EVERY GAS STATION, THE PUMP IS INITIALLY SHUT OFF WITH MANY GALLONS LEFT TO GO TO FILL THE TANK. THIS LEADS TO A SITUATION WHERE YOU HAVE TRICKLE FILL TO GET IT CLOSE TO FULL. TRICKLE A LITTLE IN, THE VAPOR SYSTEM SHUTS IT OFF---AND DO THAT AGAIN AND AGAIN AND AGAIN UNTIL YOU FEEL YOU ARE CLOSE TO FULL. IT'S EASY TO OVERFILL AND EASY TO SPILL GAS ONTO THE GROUND WHILE DOING SO. WE STARTED AN OPEN CASE ON THIS WITH TOYOTA WITHIN A FEW MONTHS OF NEW LAST FALL, AND TO DATE THEY STILL HAVE NO FIX FOR THE ISSUE. IT APPEARS SIMILAR TO A BLADDER PROBLEM THEY HAD WITH PRIUS GAS TANKS SOME YEARS AGO, BUT THEY REFUSE TO DISCUSS WHAT THEY ARE DOING TO FIX IT.

ODI #11309593VEHICLE SPEED CONTROL

ON LIGHT ACCELERATION FROM AN INTERSECTION AND/OR MILD CRUISING SPEED IN ECO MODE, THERE IS AN OFTEN VIOLENT LURCH FROM STOP OR SURGING AT CRUISING SPEEDS. WITH TRACTION CONTROL SWITCHED OFF, THE PROBLEM IS LESSENED, BUT TRACTION CONTROL BY DEFAULT TURNS BACK ON IN <ONE MINUTE. WE HAVE BEEN TOLD BY BOTH MARIETTA AND WORLD TOYOTA THAT THIS IS A KNOWN PROBLEM, LIKELY RELATED TO DRIVE-BY-WIRE, AND THAT TOYOTA HAS NO PLANS TO ADDRESS THE ISSUE UNTIL SOMETHING HAPPENS TO JUSTIFY THE FINANCIAL BURDEN OF A "FIX". WE LIVE IN ATLANTA, WHERE TRAFFIC IS INTENSE AND RELIABILITY IS KEY. THIS IS OUR 14TH TOYOTA AND FIRST PROBLEM THAT HAS BEEN IGNORED. THE SERVICE DEPARTMENT DOES NOT KNOW HOW TO FIX THE PROBLEM WITHOUT GUIDANCE FROM TOYOTA CORPORATE. WE ARE MARKEDLY LIMITING OUR USE OF THE VEHICLE (3K MILES IN 7+ MONTHS) DUE TO RISK OF COLLISION. THE PROBLEM BEGAN AFTER WE HAD DRIVEN THE CAR FOR ONE MONTH.

ODI #11309648SERVICE BRAKES

RAV4 HAS ONLY 500O MILES ON ODOMETER. HAVE BEEN GETTING A SQUEALING SOUND FROM THE BRAKES WHEN BRAKE PEDAL IS DEPRESSED. BRAKING ABILITY IS NOT DIMINISHED, JUST A PERSISTENT SPEAK. SEEMS TO BE MORE PRONOUNCED AT FIRST MORNING BRAKING. AFTER ABOUT 5-10 MINUTES IT WILL GO AWAY FOR THE DAY.

ODI #11309705UNKNOWN OR OTHER

I CAN NOT FILL UP MY GAS TANK IT SHUTS OFF AT ABOUT 12 GALLONS

ODI #11309456FUEL/PROPULSION SYSTEM

UNABLE TO FILL 14.5 GALLONS AS ADVERTISED.MAX FILL IS 11 GALLONS. BROUGHT IT TO THE DEALER AND THEY CONTINUE SAYING THE CAR IS FINE AND THAT THERE'S A "RESERVE FUEL" WE CAN'T SEE. THEY ARE UNWILLING TO FIX THIS ISSUE

ODI #11309479FUEL/PROPULSION SYSTEM

MY 2019 RAV4 HYBRID HAS A TOYOTA ADVERTISED FUEL TANK CAPACITY OF 14.5 GALLONS. TILL DATE, VIRTUALLY ALL MY FUEL STOPS HAVE RESULTED IN NO MORE THAN 11 GALLONS OF FUEL. I WOULD LIKE TO RAISE THIS MATTER TO NHTSA AND URGE NHTSA TO INVESTIGATE MATTER FURTHER. THE BIGGEST QUESTION I HAVE IS IF THERE IS A LAW OR SAFETY RULE THAT TOYOTA MUST FOLLOW SURROUNDING THIS ISSUE? MY CONCERN IS THAT IF ANY RESIDUAL FUEL (WHICH IN THIS CASE IS GREATER THAN 3 GALLONS), MAY CAUSE SAFETY HAZARDS FOR DRIVERS AND THIS ISSUE NEEDS TO BE FIXED.

ODI #11309474ENGINE

THE VEHICLE HAS AN ENGINE KNOCK/RATTLE NOISE AT COLD START UP.

ODI #11309483FUEL/PROPULSION SYSTEM

THIS VEHICLE IS A HYBRID. THE GAS TANK IS SUPPOSED 14.5 GALLONS. THE GAS GUAGE NEVER SHOWS AS FULL. THE VEHICLE SHOWED 103 MILES TO EMPTY SO I FILLED IT UP. I COULD ONLY ADD 7.414 GALLONS OF GAS BEFORE THE PUMP STOPPED ON THE 2ND ATTEMPT. IT CLICKED OFF JUST A LITTLE OVER 7 GALLONS. I PULLED THE NOZZLE OUT OF THE TANK A LITTLE AND WAS ABLE TO GET ABOUT0.4 GALLONS ADDITIONAL IN THE TANK BEFORE IT CUT OFF AGAIN. THE GAS GUAGE STILL SHOWED AS A COUPLE OF LINES BEFORE BEING FILLED YET I COULD GET NO MORE GAS IN THE TANK. ALSO, IT ONLY SHOWED MY VEHICLE RANGE AS 419 MILES. AT 40+ MPG AND A 14.5 GALLON TANK, IT SHOULD SHOW OVER 580 MILES TO EMPTY. THERE IS DEFINETELY AN ISSUE WITH THIS GAS TANK. I HAVE ATTACHED PICTURES OF THE BEFORE FILL UP, AFTER FILL UP AND THE GAS RECEIPT SHOWING THE AMOUNT OF GAS I COULD GET IT THE TANK WITHOUT RISKING AN OVERFLOW. I REALLY HAVE NO WAY OF KNOWING HOW MUCH GAS IS IN THE TANK OR HOW FAR I CAN EXPECT TO DRIVE BEFORE RUNNING OUT OF GAS. I HAVE MORE INSTANCES OF THIS, ALL SHOWING THE SAME PROBLEM.

ODI #11309396POWER TRAIN,UNKNOWN OR OTHER,ENGINE

MY 2019 TORTOLA RAV4 XLE WITH 6401 MILES ON IT HAS BEEN EXPERIENCING PROBLEMS WITH STALLING SINCE I FIRST GOT IT IN AUGUST. I NOTICE IT ESPECIALLY WHEN I DON'T MAKE COMPLETE STOPS. IT WILL STALL AND YANK THE CAR FORWARD. IT IS ANNOYING AND EMBARRASSING THAT MY NEW CAR DOES NOT DRIVE SMOOTH. I WILL BE TAKING IT TO A TOYOTA DEALERSHIPS TO GET EVALUATED.

ODI #11309109UNKNOWN OR OTHER

AFTER ENTERING AN ADDRESS, I DECEIDED NOT TO GO THERE. THE GPS CANNOT BE READDRESSED OR DELETED WITH A SIMPLE COMAND. IT IS MOST DISTRACTING TO HEAR THE REPETITION OF THE PREVIOUS ADDRESS WHILE DRIVING. NO ONE PERSON AT THE DEALERSHIP COULD GIVE INSTRUCTIONS TO DELETE THE GPS, EXCEPT TO TURN IT OFF.

ODI #11309126UNKNOWN OR OTHER

UNABLE TO FILL FUEL TANK TO CAPACITY. WHEN FUELING SHUTS OFF AT ABOUT 7 TO 8 GALLONS.

ODI #11309194FUEL/PROPULSION SYSTEM

FUEL TANK IS DEFECTIVE. DOES'T ACCEPT A FULL TANK OF GAS. 3/4 AT MOST BEFORE PUMP SHUTS OFF. NOT GETTING MILES PER TANK/EFFICIENCY THAT WAS ADVERTISED. FILED A CASE WITH TOYOTA AND DEALER BUT NO FIX AVAILABLE. PROBLEM STARTED AS SOON AS I DROVE IT OFF THE LOT IN MAY 2019.

ODI #11309239FUEL/PROPULSION SYSTEM

WHEN FILLING THE GAS TANK, THE PUMP WILL STOP BEFORE THE GAS TANK IS FULL, USUALLY 2-3 GALLONS SHORT OF BEING FULL. THIS HAPPENS EVERY TIME I TRY TO FILL THE TANK SINCE I BOUGHT THE CAR IN MAY, 2019. THIS RESULTS IN MORE FREQUENT STOPS AT THE GAS STATION OR MAKING EFFORTS TO TRY TO TOP OFF THE GAS TANK BY TRYING TO SLOW DOWN THE GAS BEING PUMPED IN. WITH A VERY SLOW RATE, THE GAS PUMP MAY NOT SHUT OFF THEN LEADING TO FUEL SPILLAGE.

ODI #11309275FUEL/PROPULSION SYSTEM

AFTER THE LOW FUEL WARNING SYSTEM COMES ON THE TANK WILL ONLY TAKE BETWEEN 9.2 TO 9.7 GALLONS. THE FUEL TANK IS A 14.5 GALLON TANK AND SHOULD NOT NEED FILLING UNTIL THE VEHICLE GOES OVER 500 MILES. WE USUALLY GET JUST UNDER 400 MILES PER TANK FULL. SOMEHOW THERE IS 5 GALLONS LEFT IN THE TANK WHEN THE LOW FUEL WARNING LIGHT COMES ON.

ODI #11308943FUEL/PROPULSION SYSTEM

WHENEVER I FILL THE CAR WITH GAS, IT DOESN'T GET COMPLETELY FULL. IT LEAVES THE TANK ABOUT A QUARTER FROM FULL. ALSO, THE CAR DOESN'T ACCELERATE WELL. IT HESITATES.

ODI #11308719FUEL/PROPULSION SYSTEM

SINCE I PURCHASED THIS CAR IN LATE AUGUST I HAVE NOT BEEN ABLE TO GET MORE THAN 8 GALLONS OF FUEL INTO THE 14.5 GALLON TANK. DUE TO THIS ISSUE THE CAR HAS ALSO ONLY BEEN SHOWING IT'S GETTING AROUND 25 MPG WHEN IT WAS ADVERTISED BETWEEN 35-40. I HAVE ALSO BEEN HAVING COMPUTER ISSUES AND KEY FOB ISSUES WITH THE CAR. TOYOTA CORPORATE ACKNOWLEDGED SOMETHING IS WRONG BUT HAS NO ETA ON A FIX. I OFTENTIMES DO NOT FEEL SAFE DRIVING THE CAR AS I NEVER KNOW HOW MUCH GAS IS IN IT AS THE TANK AND COMPUTER SYSTEMS ARE SO OFF.

ODI #11308843UNKNOWN OR OTHER

THE GAS TANK DOES NOT FILL COMPLETELY. IT ONLY TAKES 10 GALLON AS AGAINST THE 14.5 ADVERTISED.

ODI #11308493FUEL/PROPULSION SYSTEM

MY 2019 RAV4 HYBRID WAS FILLED INITIALLY BY THE TOYOTA DEALERSHIP AS PART OF THE PURCHASE, AND WAS GAS GAUGE REGISTERED 'FULL'. EVERYTIME I HAVE FILLED IT AFTER THE FIRST FILL HAS GOTTEN FILLED TO ABOUT 8/10 OF A TANK ON THE GAS GAUGE BEFORE THE GAS NOOZLE CLICKS OFF. I USUALLY FILL UP WHEN MY GAS TANK IS JUST RIGHT ABOVE THE EMPTY GAUGE LINE. THE CAR IS ADVERTISED TO FILL UP TO 14.5 GALLONS

ODI #11308597FUEL/PROPULSION SYSTEM

TOYOTA HAS MISLED CONSUMERS WITH 41MPG AND FALSELY STATED THE SIZE OF THE FUEL TANK. IT'S SUPPOSED TO BE A 14.5 GALLON TANK, HOWEVER IT WILL ONLY HOLD 10 GALLONS EVEN WHEN COMPLETELY EMPTY. IF I TRY TO PUT IN MORE FUEL IN AFTER 10 GALLONS IT SPITS OUT FUEL AS IF OVER FULL. I BOUGHT THIS HYBRID RAV4 IN AN EFFORT TO MAKE LESS FREQUENT FULL UPS. THIS DEFECT IS CAUSING ME TO FILL UP MORE OFTEN THAN NON HYBRID VEHICLES.

ODI #11308106FUEL/PROPULSION SYSTEM

I AM NOT ABLE TO FULLY FILL UP THE FUEL TANK AS EXPECTED BY TOYOTA SPECIFICATIONS. IT CAN PUT BARELY 9 GALLONS (TOYOTA COMMUNICATE TANKS CAN HAVE 15 GALLONS) WHEN THE TANK IS EMPTY AND AFTER THE PUMP STOPS. THE FUEL LEVEL DOES NOT ALWAYS GO TO THE TOP OF THE DASHBOARD INDICATOR BUT I CANNOT PUT MORE FUEL SINCE PUMPS STOPS. I TRIED MULTIPLE GAS STATION AND MANY WAYS TO FILL UP THE TANK, THE ISSUE IS ALWAYS THERE. THE CAR RANGE DOES NOT GO OVER 500 MILES WHEN IT IS SOLD TO DO MORE.

ODI #11308296POWER TRAIN,VEHICLE SPEED CONTROL

2019 RAV 4 XLE PREMIUM I PURCHASED A YEAR AGO CONTINUES TO LURCH WHEN SUDDENLY ACCELERATING FROM A ROLLING STOP. AN EXAMPLE IS WHEN PULLING UP TO A RED LIGHT AND THE LIGHT SUDDENLY TURNS GREEN, I'LL TAKE MY FOOT OF THE BRAKE AND TAP THE GAS AND THE CAR HESITATES THEN ACCELERATES. THIS MOTION JERKS ME AND OTHER PASSENGERS IN OUR SEATS.

ODI #11308347ENGINE

I FORGOT TO TURN OFF THE ENGINE (PUSH BUTTON) AFTER PARKING. THE ENGINE RAN FOR MORE THAN 5 HOURS UNTIL I RETURNED. UNLIKE THE TRADITIONAL KEY THAT MOST OF US REMEMBER TO TAKE IT AFTER PARKING. REMOVING THE KEY WILL TURN OFF THE ENGINE. I AM OF THE OPINION THAT THIS A CRITICAL SAFETY ISSUE: 1. THE ENGINE COULD OVERHEAT IN HOT SUMMER AND MAY EVEN CATCH ON FIRE 2. ANYONE CAN DRIVE THE CAR AWAY WITHOUT THE KEY. LOW OR TOTALLY NO KEY SIGNAL MEANS THE DRIVER IS NOT NEAR TO THE CAR. THE ENGINE SHOULD NOT BE RUNNING AT ALL. FOR THE LEAST, THERE SHOULD BE SHOULD BE SOME LOUD ALERT. THE RAV4 BUILT-IN TECHNOLOGY HAS AN AUTO SHUT OFF FEATURE ON ACC MODE AFTER CERTAIN PERIOD AND REMOTE ENGINE START/STOP FEATURE. ONE CANNOT START THE CAR WITHOUT THE KEY NEARBY. WHY CANNOT TOYOTA INCORPORATE THE AUTO OFF FEATURE ON THE KEY SIGNAL LEVEL, I.E. BELOW CERTAIN KEY SIGNAL LEVEL TURN THE ENGINE OFF AUTOMATICALLY. I HAVE REPORTED TO TOYOTA. IT APPEARS THAT TOYOTA IS NOT GOING TO DO ANYTHING AT THIS MOMENT.

ODI #11307968FUEL/PROPULSION SYSTEM

UNABLE TO REFILL A FULL TANK. REFILLING WHEN FUEL EMPTY LIGHT ON SHOULD ABLE TO FILL ABOUT 12 US GALLONS ACCORDING TO USER MANUAL BUT THE CAR CONSISTENTLY ABLE TO FILL ONLY 10 US GALLONS WHEN FUEL EMPTY LIGHT IS ON.

ODI #11308027FUEL/PROPULSION SYSTEM

THE REPORTED GAS TANK SIZE OF MY 2019 RAV4 LIMITED PURCHASED IN AUGUST 2019 IS RATED FOR 14.5 GALLONS. ON EACH OCCASION OF LOW FUEL, WARNING OR LESS THAN 50 MILES BEFORE EMPTY NOTICE, EACH FILL UP HAS RESULTED IN TEN GALLONS OR LESS. 13 SEP - 528.6 MILES DRIVEN FILL UP WAS 9.485 GALS RANGE 534. MPG = 55.7 25 SEP - 418.7 MILES DRIVEN FILL UP WAS 10.185 GALS RANGE 579. MPG = 41 7 OCT - 460.8 MILES DRIVEN FILL UP WAS 10.343 GALS RANGE 585. MPG = 44 18 OCT - 430 MILES DRIVEN FILL UP WAS 10.058 GALS RANGE 577. MPG = 42.7 28 OCT - 423.5 MILES DRIVEN FILL UP WAS 9.619 GALS RANGE 560. MPG = 44 7 NOV - 420.5 MILES DRIVEN FILL UP WAS 10.071 GALS RANGE 545. MPG = 41.7 16 NOV - 309.3 MILES DRIVEN FILL UP WAS 7.808 GALLONS RANGE 539. MPG = 39.6 25 NOV ' 382.7 MILES DRIVEN FILL UP WAS 10.685 GALLONS RANGE 568. MPG = 35.8 THE TANK SIZE AS INDICATED DOES NOT EQUATE TO THE NEED TO REFILL TO CAPACITY OF 14.5 GALLONS. WHERE OR WHAT HAS HAPPENED TO THE 4.5 GALLONS OF TANK FUEL THAT WE SEEM TO NOT BEING ABLE TO ACCESS?

ODI #11307911SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

TWO WEEKS AGO THE CAR CAME ON WITH AN ERROR MESSAGE STATING THE HYBRID SYSTEM HAD FAILED. I BROUGHT IT INTO THE DEALER AND THEY REPLACED A RELAY VALVE AND SAID THEY HAD BEEN HAVING THE SAME PROBLEM IN COLD WEATHER WITH OTHER RAV4 HYBRIDS. NOW TODAY, I WENT TO START THE CAR AND IT WAS LISTING ABOUT 6 ERROR MESSAGES, EVERYTHING FROM THE BRAKE POWER BEING LOW, ENGINE FAILURE, ETC. THE CAR WOULDN'T START AND HAD TO BE TOWED TO THE DEALERSHIP.

ODI #11307956FUEL/PROPULSION SYSTEM

WHEN REFUELING, THE FUEL TANK NEVER REACHES FULL CAPACITY. FUEL PUMP ALWAYS SHUTS OFF AT ABOUT 3/4 TANK. FUEL TANK ADVERTISED TO HOLD 14.5 GALLONS BUT DOES NO FILL UP PASSED 10 TO 11 GALLONS.

ODI #11307639FUEL/PROPULSION SYSTEM

I PURCHASED THE NEW 2019 RAV4 HYBRID ON 11/29/2019 AT PRIME MOTORS IN SACO, MAINE. IT CURRENTLY HAS 725 MILES ON IT. WHEN I ATTEMPT TO FILL IT IT WON'T FILL ALL THE WAY. IT'S ADVERTISED TO HAVE A 14.5 GALLON TANK BUT ONLY HOLDS ABOUT 10 GALLONS. THE DEALERSHIP ADVISED ME TO KEEP PUMPING AFTER THE PUMP SHUTS OFF. THIS IS VERY BAD ADVICE AS IT COULD OVERFLOW AND CAUSE A FIRE.

ODI #11307641FUEL/PROPULSION SYSTEM

MY CAR HAS A 14.5 GALLON TANK. I HAVE ONLY BEEN ABLE TO PUT 8-9 GALLONS MAX INTO MY CAR. THE PUMP SHUTS OFF/READS AS FULL. I SHOULD BE ABLE TO GET 500+ MILES IN MY HYBRID WITH A 14.5 GALLON TANK. I AVERAGE 380 MP FILL UP. I PAID BIG MONEY FOR THIS CAR AND WOULD LIKE TOYOTA TO FIX THE FUEL TANK PROBLEM.

ODI #11307751FUEL/PROPULSION SYSTEM

THE GAS TANK WILL NOT FILL UP. IF IT IS DEAD EMPTY, THE MOST WE CAN GET THE TANK TO EXCEPT IS 10 GALLONS. THE VEHICLE IS SUPPOSE TO EXCEPT 14.5 GALLONS. BECAUSE OF THIS ISSUE, WE ARE HAVING TO FILL THE TANK UP MORE OFTEN. THE VEHICLE SPECS STATE IT SHOULD GET 507 MILES PER TANK AND WE GET AROUND 400 MILES PER TANK.

ODI #11307445FUEL/PROPULSION SYSTEM

I BOUGHT MY NEW 2019 TOYOTA RAV4 HYBRID XSE AND TOOK POSSESSION ON JANUARY 3 2020. SINCE THEN, I HAVE REFULED MULTIPLE TIMES AND NOTICED IT WOULD NOT TAKE MORE THAN 9-10 GALLONS OF GAS FROM EMPTY. I FOUND MYSELF REFUELING MORE TIMES THAN MY PREVIOUS VEHICLES. WHEN RESEARCHING PRIOR TO PURCHASE, THE VEHICLE SAYS IT HAS A FUEL CAPACITY OF 14.5 GALLONS AND 580 MILES PER TANK. I HAVE NEVER BEEN ABLE TO GET MORE THAN 9-10 GALLONS AND IT HAS ALWAYS SHOWN GAS RANGE IN THE 400 MILES PER TANK. IT HAS NEVER GIVEN ME ANYWHERE CLOSE TO 580 MILES PER TANK. I TOOK IT TODAY TO THE DEALERSHIP AFTER CALLING TOYOTA ON JANUARY 30TH AND THE DEALERSHIP SAID THAT ALL CARS HAVE A 4 GALLON RESERVE TANK. THIS WAS THEIR RESPONSE TO THE PROBLEM ALTHOUGH I AM SURE NOBODY WOULD LIKE TO FIND OUT HOW MANY GALLONS A CAR HAS IN RESERVE AFTER THE REFUEL LIGHT IS ON FOR OBVIOUS SAFETY REASONS. WHEN I REFULED ALL MY PREVIOUS CARS, THE CAPACITY WAS AT LEAST WHAT IT SAID ON THE MANUAL OR MORE. IT HAS NEVER BEEN A DIFFERENCE OF OVER 38% FROM WHAT THE MANUAL SAYS TO WHAT THIS VEHICLE CAN ACTUALLY TAKE WHEN REFUELING FROM EMPTY WITH THE REFUELING WARNING ON AND THE REFUELING LIGHT ON. IT IS DANGEROUS TO TRY AND FOLLOW TOYOTA'S OFFICIAL FUEL CAPACITY AND RANGE FOR THIS VEHICLE. IF YOU FOLLOW THE OFFICIAL RANGE STATED BY TOYOTA IN THE MANUAL AND VEHICLE INFORMATION, DRIVERS CAN RUN OUT OF GAS THINKING THE CAR HAS ACTUALLY 14.5 GALLONS INSTEAD OF 9-10 AND A RANGE OF 580 MILES INSTEAD OF THE ACTUAL 400 MILE RANGE. *LN*JB

ODI #11307449UNKNOWN OR OTHER

ONE OF THE SPEAKERS OF THE NEW VEHICLE DELIVERED ON JANUARY 3, 2020 WAS NOT WORKING. THE DEALERSHIP ORDERED A NEW SPEAKER ON JANUARY 13 AND AS OF TODAY, FEBRUARY 6TH, THE DEALERSHIP SAYS THEY HAVE NOT RECEIVED THE SPEAKER TO BE REPLACED. THEY SAID THE MANUFACTURER WHICH IS JBL MAY NOT HAVE THE SPEAKER AVAILABLE OR IT MAY BE ON BACKORDER.

ODI #11307544POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

VEHICLE DOES NOT FUNCTION AS ADVERTISED, ECM APPEARS TO CHANGE SHIFTING, HYBRID, AND GASOLINE USAGE AT LOWER TEMPS. PRE-COLLISION SYSTEM MALFUNCTIONS WITH ANY VISIBILITY REDUCTION, CAUSING THE VEHICLE TO SUDDENLY BRAKE AT HIGHWAY SPEEDS OR TO NOT BRAKE AT ALL WITH RADAR CRUISE ACTIVE. ALSO HAVE SAME ISSUE AS OTHERS WITH NOT BEING ABLE TO FILL TANK MORE THAN 10 GALLONS OF 14. MILEAGE IS AS LOW AS 24 MPG FOR A WHOLE TANK, DRIVING VERY CONSERVATIVELY.

ODI #11307356FUEL/PROPULSION SYSTEM

SINCE PURCHASING 2019 RAV4 HYBRID XLE IN APRIL 2019, FUEL TANK DOES NOT FILL TO CAPACITY. FUEL PUMP (REGARDLESS OF WHICH GAS STATION I AM AT) SHUTS OFF SEVERAL GALLONS SHORT OF FILLING THE GAS TANK AND THE FUEL INDICATOR ON THE DASHBOARD INDICATES APPROXIMATELY 3/4 FULL. THIS OCCURS EVERY TIME THE VEHICLE IS FUELED. UNABLE TO ATTAIN FUEL RANGE FOR THE VEHICLE DUE TO FUEL TANK UNABLE TO BE FILLED TO CAPACITY UNLESS I FORCE EXTRA GAS IN THE CAR BY CONSISTENTLY TRYING TO "TOP OFF" TO FILL WITH MORE GAS (AS THERE IS STILL EXTRA CAPACITY UPON THE PUMP CLICKING OFF AT FIRST). CONTACTED TOYOTA ABOUT THE ISSUE IN JULY 2019 AND DECEMBER 2019 BUT NO RESOLUTION OR EXPLANATION WAS PROVIDED ON WHY THIS ISSUE IS OCCURRING.

ODI #11307390FUEL/PROPULSION SYSTEM

I PURCHASED CAR SEPT 2019, SINCE PURCHASING I HAVE BEEN UNABLE TO FILL MY GAS TANK TO FULL CAPACITY. I ONLY FILL UP 9 GALLONS BEFORE IT KICKS OFF, MY RANGE HAS NEVER BEEN MORE THAN 450 MILES WHEN I WAS TOLD 550 MILES BEFORE FILL UP. THIS APPARENTLY WAS A PROBLEM BEFORE I PURCHASED BY CAR BUT WAS NOT DISCLOSED AT TIME OF PURCHASE. REPORTED TO DEALERSHIP AND JUST KEEP GETTING TOLD WAITING ON A FIX FROM TOYOTA.

ODI #11307070FUEL/PROPULSION SYSTEM

TOYOTA ADVERTISED THE 2019 RAV 4 HYBRID AS HAVING A 14.5 GALLON GAS TANK WITH A DRIVING RANGE OF APX. 580 MILES PER TANK. THE TANK ONLY ACCEPTS 10.5 GALLONS AND SHOWS AS FULL AND ONLY HAS A DRIVING RANGE OF 380 TO 420 MILES PER TANK. THE DRIVING RANGE IS ONE OF THE REASONS I PURCHASED THIS CAR OVER ITS COMPETITION.

ODI #11306699FUEL/PROPULSION SYSTEM

2019 RAV4 HYBRID XLE. CAR FUEL TANK DOES NOT FILL UP COMPLETELY TO THE ADVERTISED 14.5 GALLONS. ONLY ABLE TO GET ABOUT 10/11 GALLONS IN THE TANK EVEN WHEN THE LOW FUEL INDICATOR IS ON. ADDITIONALLY WHEN FILLING THE TANK WITH FUEL, WHEN THE PUMP AUTO TURNS OFF BECAUSE THE TANK IS "FULL" THE FUEL LEVER INDICATOR NEEDLE IS NO EVEN CLOSE TO THE "F" MARK. FALSE ADVERTISING BY TOYOTA AND FAILURE TO APPROPRIATELY ADDRESS THE KNOWN PROBLEM.

ODI #11306542POWER TRAIN

TOYOTA HAS ISSUED A TECHNICAL SERVICE BULLETIN T-SB-0107-19 TITLED "HESITATION ON ACCELERATION FROM A SLOW OR ROLLING STOP". IT CALLS FOR REPROGRAMMING OF THE ELECTRONIC CONTROL MODULE BY A TOYOTA DEALER. IT GOES ON TO SAY THAT TOYOTA IS NOT NOTIFYING RAV4 OWNERS OF THIS FIX, YOU HAVE TO GO TO THE DEALER AND TELL THEM YOU ARE HAVING A PROBLEM.

ODI #11306540FUEL/PROPULSION SYSTEM

FUEL SYSTEM DOES NOT HOLD THE AMOUNT ACCORDING TO THE MANUFACTURES SPECIFICATIONS. THIS APPEARS TO CAUSE THE GAS GAUGE TO SHOW INCORRECT, WHICH COULD LEAD TO RUNNING OUT OF GAS. DEALER SAID THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM AND THAT THIS WAS A TOYOTA ISSUE.

ODI #11306545UNKNOWN OR OTHER,SERVICE BRAKES

TOYOTA PRE-COLLISION SYSTEM WITH PEDESTRIAN DETECTION DOES NOT APPEAR TO WORK AS ADVERTISED. THE VEHICLE HAS BEEN BACK TO THE DEALERSHIP DUE TO THE PRE-COLLISION SYSTEM NOT SENDING A WARNING AS IT SHOULD. DEALERSHIP STATED THAT THERE WOULD MOST LIKE CAUSE DAMAGE TO MY VEHICLE IF THEY ATTEMPTED TO TEST THE SYSTEM; THE THE VEHICLE DID NOT STOP AS IT SHOULD, THEY WOULD NOT BE RESPONSIBLE FOR THE DAMAGE THEY CAUSED. I ALSO CONTACTED TOYOTA DIRECTLY HOW SAID THEY COULD NOT COMMENT AND I NEED TO REFER TO THE TOYOTA DOCUMENTATION WHICH I EXPLAINED SHOW THE VEHICLE SENDING WARNINGS AND STOPPING WELL BEFORE MY VEHICLE DOES. THE DEALERSHIP DID CONFIRM THE SENSITIVITY WAS TURNED ALL THE WAY UP, THEY COULD NOT EXPLAIN WHY IT WAS NOT WORKING, BUT SAID "THE CAR IS SMARTER THEN PEOPLE SO DON'T WORRY ABOUT IT"

ODI #11306567FUEL/PROPULSION SYSTEM

2019 RAV4 HYBRID WILL NOT FILL COMPLETELY WHEN THE LOW FUEL WARNING SYSTEM ACTIVATES. THE 14. 5 GALLON TANK WILL ONLY TAKE 9.5 TO 9.7 GALLONS LEAVING ABOUT 5 GALLONS IN THE TANK. I AM NOT CERTAIN IF I CAN DRIVE FURTHER USING THE 5 GALLONS OR WOULD BE LEFT SITTING AND "RUN OUT OF FUEL." OTHER 2019 RAV4 HYBRID OWNERS ARE REPORTING A SIMILAR PROBLEM. SO FAR TOYOTA HAS MADE NO ATTEMPT TO CORRECT THE PROBLEM. THIS HAS HAPPENED SINCE THE FIRST ATTEMPT TO FILL THE TANK. THE RAV4 CURRENTLY HAS ABOUT 8500 MILES. THERE NEEDS TO BE A RECALL.

ODI #11306578FUEL/PROPULSION SYSTEM

WHEN FUELING MY RAV4 HYBRID I AM NOT ABLE TO COMPLETELY FILL THE TANK.

ODI #11306583FUEL/PROPULSION SYSTEM

I CANNOT FILL THE FUEL TANK TO IT'S CAPACITY. FUEL PUMP WILL SHUT OFF PREMATURELY AT ABOUT 3/4 FULL. THAT SAID, RANGE IS NOWHERE NEAR AS ADVERTISED.

ODI #11306479FUEL/PROPULSION SYSTEM

UNABLE TO REFUEL MORE THAN 10 GALLONS OF FUEL FROM EMPTY FOR A GAS TANK THAT TAKES 14.5 GALLONS.

ODI #11302948ELECTRICAL SYSTEM

WE PURCHASED OUR 2019 RAV4 LIMITED IN LATE DEC 2019 (27TH) AND HAVE EXPERIENCED A REPEATED ISSUE WITH THE INFOTAINMENT SYSTEM (ENGINE 3.0 PREMIUM JBL). WHILE OPERATING THE CAR, THE RADIO WILL SHUT OFF, REBOOT, LOCK UP, DROP CALLS, ETC. WE HAVE HAD THE CAR BACK TO THE DEALER ONCE AFTER 3 DAYS AND THEY COULD NOT FIND THE PROBLEM. WE WILL BE BRINGING THE CAR BACK FOR A SECOND TIME IN 2 MONTHS OF OWNING... TOYOTA HAS NO IDEA WHY THIS IS HAPPENING.

ODI #11302884SERVICE BRAKES

THE VEHICLE TURNS ON THE RED BREAK LIGHT MAL FUNCTION WITHOUT PUSHING THE BREAK PEDAL IN CITY STREETS AND HIGHWAY. BESIDES THAT THE PEDAL MAKES A LOT NOICE WHEN IS PUSHED AND GOES VERY LOW METAL TO METAL.

ODI #11301681UNKNOWN OR OTHER

THE GAS TANK WILL NOT FILL TO THE FULL CAPACITY AND GAUGE IS INACCURATE. THE FUEL TANK SIZE IS 14 GALLONS BUT I DISCOVERED AFTER OWNING THE CAR FOR A MONTH THAT THE TANK WILL NOT FILL COMPLETELY IN FACT IT ONLY FILLS TO 10 GALLONS MEANING THE STATED VEHICLE RANGE IS FALSE ADVERTISING. I HAVE CONTACTED TOYOTA AND OPENED A CASE BUT RECEIVE NO UPDATE OR FEEDBACK.

ODI #11301443ENGINE

ONCE THE CAR IS WARMED UP (30 MINUTES OF DRIVING), THE ENGINE MAKES A VERY STRANGE "MOO-ING" SOUND WHEN DRIVING AT LOW SPEED, SLOWING DOWN OR ACCELERATING FROM A LOW SPEED. THIS STARTED HAPPENING ABOUT THREE MONTHS AFTER I GOT THE VEHICLE (PURCHASED NEW). IT DOESN'T SEEM TO AFFECT THE DRIVING BUT IT IS A DISTURBING SOUND & I DON'T KNOW WHERE IT'S COMING FROM.

ODI #11301188FUEL/PROPULSION SYSTEM

MY BRAND NEW 2019 RAV4 HYBRID XLE HAS A FUEL TANK THAT IS 14.5 GALLONS, BUT WILL NOT FILL ABOVE 9 TO 11 GALLONS AT ANY TIME. IN SHORT, MY FUEL TANK DOES NOT FILL ALL THE WAY AND I AM THEREFORE SHORT ON OVERALL CAR RANGE, FROM 580MILES TO ABOUT 360-390 MILES PER TANK. I HAVE MADE AN ONLINE COMPLAINT TO ARDMORE TOYOTA OF PA WITH NO RESPONSE. I HAVE ROUGHLY 6,000 MILES ON MY CAR, BUT HAVE NOTICED THIS IS AS LOW AS 400 MILES IN THE ODOMETER.

ODI #11300993FUEL/PROPULSION SYSTEM

FUEL TANK WILL NOT FILL TO FULL (14.5 GAL) CAPACITY. FUEL TANK WILL ONLY ACCEPT 10.5 GALS.

ODI #11300270FUEL/PROPULSION SYSTEM

MY 2019 TOYOTA RAV4 HYBRID GAS TANK WILL NOT ACCEPT OVER 9.5 GALLONS AT ANY TIME. EVEN WHEN I HAVE ONLY 50 MILES UNTIL GAS TANK EMPTY SHOWING ON DASHBOARD. IT'S A 14.5 GALLON TANK SO THIS IS A PROBLEM.

ODI #11299457FUEL/PROPULSION SYSTEM

THE FUEL TANK WAS AT MAXIMUM CAPACITY WHEN PICKED UP FROM THE DEALER WITH AN ESTIMATED RANGE OF ~550 MILES. SINCE DRIVING AWAY FROM THE DEALER, I HAVE NEVER BEEN ABLE TO ADD MORE THAN 9-10 GALLONS INTO THE "14.5" GALLON TANK, EVEN WELL AFTER THE "LOW FUEL" LIGHT HAS COME ON. EVEN WITH EXTRA TOPPING OFF AND THE NEEDLE READS AS CLOSE TO FULL AS I CAN GET IT, NOW THE ESTIMATED RANGE TENDS TO BE ~350-370 MILES. I HAVE FILLED UP THE TANK ABOUT 10 TIMES NOW AND THIS OUTCOME IS CONSISTENT.

ODI #11299575FUEL/PROPULSION SYSTEM

NEW 2019 RAV4 HYBRID XLE WITH LESS THAN 2,500 MILES WILL NOT FILL UP ALL THE WAY WHEN FILLING WITH GAS. AUTOSTOPS AT 3/4 TANK AND CANNOT SAFELY FILL UP THE REST OF THE WAY.

ODI #11299354FUEL/PROPULSION SYSTEM

RAV4 2019 HYBRID WILL NOT ALLOW ME TO FILL IT PAST APPROXIMATELY 10 GALLONS. WHEN I CONTACTED THE DEALERSHIP THEY INFORMED THEY WERE AWARE OF SAID ISSUE AND THAT TOYOTA CURRENTLY DOESN'T NOT HAVE A FIX OR ACTIVE RECALL FOR THE ISSUE. WHEN I SEARCHED INDEPENDENTLY I NOTICED THAT MANY PEOPLE SIGHT THIS SAME ISSUE.

ODI #11299388FUEL/PROPULSION SYSTEM

FUEL TANK CAPACITY 14.5 GALLONS CAN ONLY BE FILLED TO 9.5 GALLONS WITHOUT AGGRESSIVE "TOPPING OFF". IN ORDER TO AVOID POSSIBLE ENVIRONMENTAL HARM AND VEHICLE EMISSION CONTROL DAMAGE, TOPPING OFF NOT USED. HOWEVER, THIS LEAVES THE VEHICLE 5 GALLONS SHORT OF A FULL TANK (ABOUT 200 MILE RANGE LOSS)

ODI #11299395FUEL/PROPULSION SYSTEM

THE FUEL TANK DOES NOT FILL UP TO CAPACITY. I AM ONLY ABLE TO FILL ~8 GALLONS IN A TANK WHICH HAS A 14.5 GALLON CAPACITY. ALSO, WHEN THE LOW FUEL INDICATOR COMES ON, "MILES TO EMPTY" READS ONLY ABOUT ~30 MILES WHICH IS INCORRECT IN MY OPINION. THERE MUST BE A CALIBRATION ISSUE. I TOOK IT TO THE SERVICE STATION AND THEY SAID THERE IS NO FIX FROM TOYOTA. THE RECENT RECALL AFFECTING 700,000 CARS WITH A FUEL PUMP ISSUE DOES NOT INCLUDE MY CAR (SEARCHED BY VIN) OR ANY RAV4 HYBRIDS FOR THAT MATTER. HOW LONG IS ONE SUPPOSED TO WAIT BEFORE HEARING BACK FROM THE MANUFACTURER? I HAVE ATTACHED THE SERVICE APPOINTMENT CONFIRMATION.

ODI #11299043FUEL/PROPULSION SYSTEM

MY 2019 RAV4 XSE, PURCHASED IN MAY 2019, GAS TANK REFUELING ALWAYS AUTOMATICALLY STOPS PREMATURELY AT FUEL GAUGE 1/3 TO 3/4 FULL. THIS HAS OCCURRED WITH EVERY REFUELING SINCE THE FIRST FUELING WHEN THE CAR WAS NEW. THE PROBLEM REDUCES THE EFFECTIVE RANGE ON ONE TANK OF NORMALLY DISPENSED GAS BY 100 - 200 MILES. FILLING VERY VERY SLOWLY TO COAX THE TANK TO ACCEPT A PROPERLY FULL FILL CAN CAUSE NO AUTOMATIC SHUTOFF OF THE GAS PUMP TO OCCUR, WHICH CAN RESULT IN EXCESSIVE FUMES OR OVERFILLING.

ODI #11298150FUEL/PROPULSION SYSTEM

THIS VEHICLE CANNOT BE FILLED WITH THE AMOUNT OF GAS ADVERTISED. IT HAS A 14.5 GALLON FUEL TANK AND I HAVE NEVER BEEN ABLE TO PUT MORE THAN 10 GALLONS IN IT EVEN WHEN THE LOW FUEL INDICATOR IS ON. THIS LEADS TO DANGEROUS AND ENVIRONMENTALLY UNSAFE TRICLKLE-FILLING. THIS HAS BEEN A PROBLEM SINCE THE VEHICLE WAS PUCHASED ~6 MONTHS AGO.

ODI #11297536FUEL/PROPULSION SYSTEM

WHEN THE TANK REGISTERS EMPTY, IT ONLY FILLS ABOUT 9/10 GALLONS BEFORE THE PUMP SHUTS OFF AND I DON'T GET THE FULL MILEAGE RANGE. I HAVE TAKEN IT INTO TOYOTA DEALER AND HAVE BEEN IN CONTACT WITH TOYOTA CUSTOMER SERVICE. I PURCHASED MY VEHICLE NEW '19. WHEN I PICKED UP MY VEHICLE UP THE GAS DISPLAY NEEDLE REGISTER PAST 'F' (A NORMAL SIGNAL ON MOST CARS) AND THE CAR'S RANGE REGISTERED 548 MILES TO EMPTY. THAT WAS THE LAST TIME I EVER SAY THESE HIGH DISPLAYS NUMBERS. AT MY FIRST FILL UP, THE TANK DISPLAYED 3/4 FULL AT SHUTOFF AND RANGER AT 430ISH. THE SUBSEQUENT FUEL FILLS CONTINUED NEAR THESE LOW NUMBER. I CONTACTED THE DEALER ABOUT MY OBSERVATION AND I WAS TOLD THAT THIS IS JUST HOW HYBRIDS WORK. I THEN CONTACTED TOYOTA'S CUSTOMER SERVICE AND BEGAN A CASE FILE. AFTER SEVEN MONTHS OF WORKING WITH THE TOYOTA DEALERSHIP IN SALEM OREGON AND TOYOTA'S CUSTOMER SERVICE DEPARTMENT, THEY FINALLY AGREED TO TESTED MY VEHICLE FOR THE FUELING PROBLEM. AT THAT POINT, THE DEALERSHIP FINALLY ACKNOWLEDGED THAT THERE WAS A PROBLEM. AT THAT POINT, I BEGAN THE PROCESS OF A BUYBACK FOR MY CAR WITH TOYOTA. WITHIN TWO DAYS, I WAS INFORMED THAT THEY WERE GOING TO SWITCH OUT MY GAS TANK FOR A NEW GAS TANK THAT WAS MADE OVERSEAS. I WAS TOLD THAT WOULD SOLVE THE PROBLEM. AFTER RECEIVING MY NEW GAS TANK, THE NEW TANK STARTED TO EXHIBIT THE SAME DIFFICULTIES AS THE LAST TANK. I'M NOW BACK AT SQUARE ONE. I BEGAN COLLECTING DATA AGAIN ABOUT THE FUELING PROBLEM. THIS TIME, THE TANK WAS FEELING A BIT HIGHER THAN 3/4 AND SOMETIMES EVEN NEARING THE'F' LEVEL, BUT THE RANGE NEVER MOVED PAST 460 (TOYOTA ADVERTISED THAT MY CAR WOULD RECEIVE 550+ RANGE MILES ON A FULL TANK). AS I TRACKED MY FUELING PROBLEM, I NOTICE THAT WHEN MY VEHICLE WAS ONLY TAKING IN 9 TO 10 1/2 GALLONS FROM 'EMPTY' TO 'F'. I'M CONCERNED FOR MY SAFETY BY NOT KNOWING HOW MUCH FUEL IN HAVE IN MY VEHICLE.

ODI #11297552FUEL/PROPULSION SYSTEM

FUEL TANK CAPACITY NOT AS ADVERTISED (14.5 GALLONS). MAXIMUM INPUT IS 9-10 GALLONS AFTER FUEL LIGHT COMES ON. VEHICLE IS AT 16,000 MILES. CAPACITY PROBLEM HAS BEEN CONSISTENT FOR LIFE OF THE VEHICLE.

ODI #11297598FUEL/PROPULSION SYSTEM

QWNER OF A 2019 RAV 4 HYBRID, XSE. I'VE OWNED THE VEHICLE SINCE EARLY AUGUST 2019. AND HAVE FELT EXTREMELY FRUSTRATED WITH BEING UNABLE TO 'FILL' THE GAS TANK TO IT'S CAPACITY. IT'S EXASPERATING THAT WITH A 14 GALLON TANK, AT FILL UP IT WILL ACCEPT ONLY 9-9.5 GALLONS OF FUEL AT MOST BEFORE THE FUEL FILL SENSOR WILL NOT ACCEPT FURTHER REFUELING. WHEN I PURCHASED THE CAR IN AUGUST, DRIVING THE CAR OFF THE LOT, THE ESTIMATED MILEAGE ON A FULL TANK WAS 513 MILES. I HAVE NOT BEEN ABLE TO FILL THE TANK TO GET THAT ESTIMATION OF MILEAGE SINCE. THE BEST I'VE BEEN ABLE TO GET IS 443, THE TANK WILL NOT ACCEPT THE FUEL. ADDITIONALLY, WHILE I EXPECTED TO AVG. 40-42 MILES/GAL, I GET APPROXIMATELY 34-35 MPG. THIS TOO IS ALSO RIDICULOUS. I DRIVE THE CAR IN ECONO MODE TO FURTHER ENHANCE BETTER MILEAGE. I WILL REPORT TO TOYOTA...I USE THE CAR MAINLY FOR HIGHWAY DRIVING AND NOT BEING ABLE TO PASS A FEW GAS STATIONS, IS NOT WHY I BOUGHT THIS CAR! I FEEL THAT THE ESTIMATED HEIGHT MPG WAS GROSSLY OVERSTATED BY TOYOTA.

ODI #11297723FUEL/PROPULSION SYSTEM

PURCHASED 2019 TOYOTA RAV4 THIS NOVEMBER AND I HAVE AN ISSUE WITH THE GAS TANK. IT ONLY FILL 80% OF THE TANK NOT COMPLETELY FULL. WHEN TRYING TO FILL MANUALLY TO THE FULL GAUGE THE GAS OVERFLOWS AND SPILLS WHICH CREATES GAS SPILL ON THE SIDE OF THE CAR AND FLOOR. THIS IS AN ISSUE THAT TOYOTA NEEDS TO ADDRESS ASAP.

ODI #11297833FUEL/PROPULSION SYSTEM

MY 2019 TOYOTA RAV4 HYBRID XLE (PURCHASED IN CA) WILL NOT ALLOW A FULL FUEL TANK FILLUP. ONCE THE 'EMPTY' WARNING COMES ON, THE 14.5 GALLON TANK WILL ONLY ACCEPT ABOUT 9 TO 10 GALLONS BEFORE SHUTTING OFF. EVEN IF YOU SLOWLY 'TRICKLE' THE GAS IN, IT SHUTS OFF BEFORE 11 GALLONS ARE IN. CAR IS NOT PROVIDING ANYWHERE NEAR THE AVERAGE ESTIMATED DRIVING RANGE OF APPROXIMATELY 560 MILES, AS ADVERTISED BY TOYOTA. THIS REDUCES CREDIBILITY OF THE TOYOTA FUEL STATUS WARNING, MAKING IT MORE LIKELY DRIVERS MAY RUN OUT OF FUEL ON BUSY FREEWAY OR REMOTE HIGHWAY. I HAVE REPORTED IT TO THE DEALERSHIP, AND TO TOYOTA NATIONAL CUSTOMER SERVICE AND RECEIVED A CASE #.

ODI #11297407FUEL/PROPULSION SYSTEM

OUR RAV4 HYBRID WILL RARELY FILL MORE THAN 9-10 GALLONS IN THE TANK. WHEN THE VEHICLE STARTS AFTER A NEW TANK HAS BEEN FILLED THE NEEDLE WILL NOT BE ALL THE WAY AT FULL. ONE OF THE REASONS I WAS SOLD ON THE VEHICLE WAS IT'S RANGE, BUT THIS TANK ISSUE MAKES IT IMPOSSIBLE.

ODI #11297189FUEL/PROPULSION SYSTEM

GAS TANK IS SUPPOSEDLY 14 GALLONS BUT VEHICLE WILL NOT TAKE MORE THAN 9 GALLONS.

ODI #11297122FUEL/PROPULSION SYSTEM

BOUGHT NEW FROM DEALER IN 10/19. 14.5 GAL FUEL TANK WILL NOT ACCEPT MORE THAN 9.8 GALLONS EVEN AFTER ~20 MILES AFTER IT SHOWS 0 MILES OF RANGE. THIS LEAVES 3-4 GALLONS (>120 MILES OF RANGE) UNAVAILABLE!! NOT AS ADVERTISED. TOYOTA IS AWARE, BUT DOING NOTHING!!!

ODI #11296909FUEL/PROPULSION SYSTEM

COULD NOT FILL THE GAS TANK FULLY. IT TAKES ONLY 9.834 GAL OF FUEL INSTEAD OF 14.5 GAL. THIS IS WIDELY REPORTED PROBLEM, BUT TOYOTA SEEMS NOT TO ISSUE ANY RECALL.

ODI #11297011FUEL/PROPULSION SYSTEM

I HAVE BEEN UNABLE TO FILL THE GAS TANK FULL FOR THE ENTIRE DURATION OF OWNERSHIP. THE PUMP CUTS OFF ABOUT 3 GALLONS SHORT. THE PROBLEM IS GETTING PROGRESSIVELY WORSE AND TOPPING UP DOESN'T HELP EITHER. THE DEALERSHIP WAS UNABLE TO HELP SAYING TOYOTA IS AWARE OF THE PROBLEM BUT THEY DO NOT HAVE ANY SOLUTION FOR IT.

ODI #11296724FUEL/PROPULSION SYSTEM

PURCHASED A NEW 2019 TOYOTA RAV4 HYBRID AWD XLE ON 10/24/19. FUEL CAPACITY APPEARS TO BE ABOUT 11 GALLONS, AS OPPOSED TO THE 14.5 GALLONS ADVERTISED. I HAVE RUN THE CAR DOWN TO BELOW 10MILES OF RANGE MULTIPLE TIMES AND GET THE SAME RESULT. THIS 25% UNDERSTATEMENT OF FUEL CAPACITY TRANSLATES INTO ROUGHLY 100 MILES LESS OF TOTAL RANGE THAN THE ADVERTISED 537-595 MILES OF RANGE. SEE ATTACHED PICS.

ODI #11292239FUEL/PROPULSION SYSTEM

TANK WAS ADVERTISED AS HAVING A CAPACITY FOR 14.5 GALLONS. I AM NOT ABLE TO FULLY FILL THE TANK, ONLY PUTTING IN 9 TO 10 GALLONS MAXIMUM. TOYOTA HAS STATED THAT THEY ARE AWARE OF THIS PROBLEM AND THERE IS NO FIX. I AM UNABLE TO GET THE MILEAGE RANGE I WAS PROMISED UPON PURCHASE.

ODI #11291963FUEL/PROPULSION SYSTEM

THE GAS TANK DOES NOT FILL ALL THE WAY, SO I HAVE HAVING TO GO BACK AND PUMP MORE GAS INTO THE TANK. THIS SOMETIMES CAN LEAD TO OVERFLOW AND THE GAS LEAKING TO THE GROUND AND CAN BE HAZARDS.

ODI #11292042FUEL/PROPULSION SYSTEM

FUEL TANK ONLY HOLDS 10 GALLONS, TANK SHOULD HOLD 14 GALLONS. REDUCES DRIVING RANGE AND TIME TO FUEL UP - WHICH WAS THE MAIN REASON WE BOUGHT THIS CAR. WHEN DROVE CAR OFF DEALERSHIP LOT, DRIVING RANGE WAS 440 - DROVE 6 HOURS WITHOUT HAVING TO FILL UP. DRIVING RANGE WAS NEVER MORE THAN 340 AFTER THAT AND HAD TO FUEL UP ABOUT EVERY 3 HOURS. REPORTED TO TOYOTA CORPORATE.

ODI #11292125FUEL/PROPULSION SYSTEM

THE GAS TANK IS QUOTED AS HAVING 14.5 GALLON CAPACITY AND I AM ONLY TO FILL UP 10 GALLONS.

ODI #11291940FUEL/PROPULSION SYSTEM

UNABLE TO COMPLETELY FILL THE FUEL TANK. STOPS ABUT 4 GALLONS SHORT. HAPPENS ON EVERY FILL. I HAVE TO TRICKLE FILL IT TO GET CLOSE TO A FULL TANK. HAPPENS AT EACH FILL UP

ODI #11291472ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

UPON PRESSING BRAKES WHILE GOING THRU A POT HOLE THE ELECTRONIC STABILITY CONTROL DEACTIVATES AND FLASHES LIKE IF THE VEHICLE WAS DRIFTING OR WITHOUT ROAD GRIP.

ODI #11291636FUEL/PROPULSION SYSTEM

ON ALL OCCASIONS, WHEN REFUELING THE VEHICLE, THE AUTOMATIC SHUT-OFF FUNCTION OF THE GAS PUMP ACTIVATES WHEN THE IN VEHICLE GAS GAUGE INDICATES ABOUT 3/4 FULL. I CAN THEN PROCEED TO ADD APPROXIMATELY THREE MORE GALLONS IF I "NURSE" THE FLOW OF GAS INTO THE TANK. I AM ACUTELY AWARE OF THE POTENTIAL DANGER OF THIS PROCESS IN THAT GASOLINE COULD SPLASH BACK AT PERSON FILLING THE TANK.

ODI #11291649ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

FUEL TANK APPEARS UNABLE TO BE FILLED COMPLETELY. ALTHOUGH PUMP CLICKS OFF (ON MULTIPLE STATION'S PUMPS), FILL LEVEL ON FUEL GAUGE IS SELDOM ABOVE 7/8 FULL, AND SOMETIMES LESS. DURING ONE SERVICE VISIT TO ADDRESS THIS, DEALERSHIP STATED THERE WERE ONLY 9.2 GALLONS IN THE 14.5 GALLON TANK IMMEDIATELY AFTER A FILL-UP.

ODI #11291655FUEL/PROPULSION SYSTEM

FUEL TANK WILL NOT FILL TO FULL CAUSING ATTENDEES/USER TO TRICKLE AND ATTEMPT TO TRICK THE VEHICLE TO ACCEPTING MORE FUEL. RANGE OF VEHICLE IS GREATLY REDUCED AS A RESULT OF LESS FUEL AVAILABLE TO A TANK OF GAS.

ODI #11291672FUEL/PROPULSION SYSTEM

ADVERTISED FUEL TANK CAPACITY OF 14.5 BUT ONLY ABLE TO US 9-10 GALLONS OF THE TANK, WILL NOT FILL UP AS ADVERTISED ~550 MILE RANGE. I BOUGHT THIS VEHICLE FOR THE ESTIMATED DRIVING RANGE AND WE AREN'T GETTING ANYWHERE CLOSE TO THAT. TOOK TO DEALER AND NO EXPLANATION OR ACTION WAS GIVEN. HELP

ODI #11291244FUEL/PROPULSION SYSTEM

THERE IS A PROBLEM WITH THE GAS TANK ON MY RAV4. IT IS A 14 GALLON GAS TANK AND I'M ONLY ABLE TO EVER FIT 9-9.5 GALLONS OF GAS IN IT. I HAVE SPILLED GAS OUT OF THE VEHICLE TRYING TO FULLY FILL THE VEHICLE AND IT STILL WILL NOT SHOW AS FULL ON THE GAS GAUGE. I'M SUPPOSED TO HAVE OVER 500+ MILES IN RANGE AND NOW WHEN I FILL IT THE RANGE ONLY UPDATES TO 380 MILES OR SO. BETWEEN SPILLING GAS AT THE PUMP AND NOT KNOWING THE ACTUAL RANGE BEFORE I RUN OUT OF GAS, THIS IS A PROBLEM.

ODI #11291306FUEL/PROPULSION SYSTEM

UNABLE TO FILL GAS TANK BEYOND 9.5 GALLONS EVEN THOUGH THE CAR HAS A 14.5 GALLON TANK. GAS LIGHT WAS ON AND CAR ESTIMATING 35 MILES TO EMPTY WHEN I FILLED IT. WHEN I GET BACK IN THE CAR MY FUEL GAUGE SHOWS THAT THE TANK IS FULL. I'M AVERAGING ABOUT 350 MILES PER TANK RIGHT NOW.

ODI #11291354UNKNOWN OR OTHER

THE FUEL TANK IS SUPPOSED TO TAKE 14.5 GALLONS BUT IN REALITY ONLY TAKES 9.5 GALLONS, CALLED DEALER AND THEY STATE THEY HAVE NO KNOWLEDGE OF PROBLEM EVEN THOUGH THERE ARE SEVERAL ARTICLES REGARDING ISSUE.

ODI #11291361FUEL/PROPULSION SYSTEM

THE FUEL TANK WILL NOT FILL UP ALL THE WAY. I LIVE IN OREGON AND WE CAN NOT TOP OF OUR TANKS AT THE PUMP. THE MOST FUEL WE HAVE BEEN ABLE TO PUT IN WHEN THE EMPTY LIGHT IS ON IS 8.4 GALLONS.

ODI #11291209FUEL/PROPULSION SYSTEM

THE CAR CLAIMS 14.5 GALLON TANK. YOU CAN ONLY PUT 10 GALLONS IN THE TANK. IF YOU PUT MORE, IT SPILLS ALL OVER THE GROUND. INSTEAD OF A RANGE OF 560, IT ONLY HAS A 400 MILE RANGE. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST MONTH. IF THE TANK SHOW HALF FULL, YOU CAN ONLY PUT IN 4.3 GALLONS.

ODI #11291092FUEL/PROPULSION SYSTEM

GAS TANK IS RATED AT 14.5 GALLONS. BUT IT CAN ONLY ACCEPT 9-10 GALLONS WHEN I FUEL UP WELL AFTER THE LOW FUEL LIGHT.

ODI #11290866FUEL/PROPULSION SYSTEM

THE TANK DOES NOT HOLD THE "FULL" GAS CAPACITY THAT THE TANK IS MEANT TO HOLD. I AM ONLY ABLE TO PUT ABOUT 9 GALLONS OF GAS INTO THE TANK. THE SUV HAS A GAS TANK OF 14.5 GALLONS AND YET I HAVE NEVER BEEN ABLE TO FUEL ANYWHERE CLOSE TO THAT. IT HAS BEEN HAPPENING SINCE I BOUGHT THE CAR ON 09/09/19.

ODI #11290888FUEL/PROPULSION SYSTEM

WHEN PUMPING GAS THE AUTO-OFF FEATURE IS CLICKING EARLY, CAUSING ME TO ONLY FILL BETWEEN 9-10 GALLONS OF THE 14.5-GALLON TANK. I'VE SEEN A LOT OF REPORTS OF THIS ISSUE AND WOULD LIKE TO MAKE MY OWN CLAIM HERE AS WELL. I OWN A 2019 RAV4 XLE HYBRID.

ODI #11290928FUEL/PROPULSION SYSTEM

STATED CAPACITY OF FUEL TANK IS 14.5 GALLONS. EVEN WHEN ABSOLUTELY CLOSE TO EMPTY ("20 MILES LEFT IN TANK"), THE MOST I CAN FILL UP TANK IS 9 TO 10 GALLONS. ADVERTISED RANGE OF VEHICLE IS 500 MILES. I'M LUCKY IF I GET 400 MILES FROM A SINGLE TANK.

ODI #11290938FUEL/PROPULSION SYSTEM

THE VEHICLE IS ONLY ABLE TO FILL UP TO ABOUT 3/4 OF A TANK, REGARDLESS OF WHICH GAS STATION I GO TO. THIS PROBLEM HAS BEEN HAPPENING SINCE DAY 1 AND VARIES BY 1 OR 2 GALLONS. BUT I HAVE NEVER BEEN ABLE TO GET A FULL TANK. I CAN USUALLY ONLY GET 9-11 GALLONS OF GAS WHEN THE CAR IS EMPTY. I HAVE ALSO NOTICED A SIGNIFICANT DROP OFF IN FUEL ECONOMY RECENTLY 39MPG VS 32MPG.

ODI #11290977FUEL/PROPULSION SYSTEM

YOU CAN'T FILL IT UP ALL THE WAY IT SHUTS OFF AND IS NOT FULL BY SEVERAL GALLONS. ONE TIME WE TRIED PUTTING THE FUEL IN VERY SLOWLY AND IT OVERFILLED THE TANK AND SPILLED OUT! IT HAS BEEN IMPOSSIBLE TO FILL UP SINCE PURCHASE

ODI #11290675STEERING,VEHICLE SPEED CONTROL

VEHICLE ACCELERATED SUDDENLY WHEN I WAS TRYING TO GET INTO A PARKING SPOT ON MY LEFT SIDE. SAVED FROM CRASHING INTO THE ADJACENT CAR WHEN I QUICKLY PUSHED THE BRAKES, VERY SCARY. IT WAS RAINING AT THE TIME, AND THE PARKING SPOT I WAS AIMING FOR IS AT AN INCLINE.

ODI #11290676FUEL/PROPULSION SYSTEM

THE FUEL GAUGE DOESN'T GO BEYOND 3/4 FULL, INDICATES THAT THE GAS TANK IS NOT FULL. YET, ALL THE GAS PUMPS WE USED IN HE PAST 7 MONTHS CLICK OFF -- INDICATING THAT THE GAS TANK IS INDEED FULL. TRYING TO TOP THE GAS TANK (TO GET THE FUEL GAUGE TO SHOW FULL) CREATES TOXIC AND POLLUTING GAS SPILLS THAT HARM THE PEOPLE NEARBY AND THE ENVIRONMENT. I FILED A CASE NUMBER WITH MY DEALER AND TOYOTA ON 10/18/2019. TOYOTA KNOWS OF THIS PROBLEM, NO SOLUTION FORTHCOMING AS OF NOW 12/22/2019.

ODI #11290434UNKNOWN OR OTHER

PCS DOES NOT WORK. DEALER TESTED IT WITH AN INSTRUMENT THAT CLAIMS IT IS OK. I RECHECKED IT 4 TIMES.IT IS DYSFUNCTIONAL. SINCE IT IS A BLIND SYSTEM I SUSPECT OTHERS MAY HAVE NON OPERATIONAL SYSTEMS WITHOUT REALIZING IT. OWNER MANUAL INSTRUCTS USERS NOT TO TRY TESTING'WHICH IS ACTUALLY VERY SIMPLE AT REASONABLY SLOW SPEED OF ABOUT 25 MPH. I EXPERIENCED NO SOUND OR VISUAL WARNINGS AND NO BRAKING DURING SEVERAL TRIALS.

ODI #11290103FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. ON NUMEROUS OCCASIONS, THE CONTACT WAS UNABLE TO FILL THE VEHICLE WITH FUEL TO THE ADVERTISED CAPACITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO IRA TOYOTA OF DANVERS (99 ANDOVER ST, DANVERS, MA 01923, (978) 739-8300) AND WAS INFORMED THAT THEY WOULD NOT BE ABLE TO INSPECT THE VEHICLE UNTIL HE BROUGHT IT IN FOR SCHEDULED MAINTENANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23.

ODI #11289181ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

THE FUEL TANK IS FAULTY AND DOES NOT HOLD 14.5 GALLONS OF GAS AS LISTED IN THE OWNERS MANUAL. THE GAS GAUGE IS FAULTY AND IS NOT ACCURATE. OTHERWISE TOYOTA IS COMMITTING FRAUD BY MAKING SUCH CLAIMS WHICH MY RAV4 DOES NOT DELIVER. THIS HAS BEEN GETTING WORSE SINCE I PURCHASED THE CAR IN JULY 2019. THE TANK CAN ONLY BE FILLED WITH 10 GALLONS OF GAS AFTER THE FUEL GAUGE IS ON EMPTY AND THE 'DISTANCE TO EMPTY' IS ZERO WITH REFUEL NOW WARNING. THERE IS A PROBLEM WITH A FAULTY GAS GAUGE WHICH IS NOT ACCURATE. EVEN AFTER FILLING WITH 10 GALLONS, THE FUEL GAUGE DOES NOT REGISTER FULL AND SHOWS ONLY 7/8 TANK FILLED. 14.5 GALLONS X 35.7 MPG SHOULD SHOW 517 MILES TO EMPTY, BUT MILEAGE COMPUTER ONLY SHOWS 392 MILE RANGE. 392 MILE RANGE DIVIDED BY 35.7 MPG IS 10.9 GALLONS IN THE TANK. IF THIS CAR HAS A 14.5 GALLON TANK IT IS FAULTY. I HAVE NO IDEA HOW MUCH GAS IS IN THE RAV4 AND RANGE. THIS WILL PREVENTS ME FROM TAKING LONG CROSS COUNTRY TRIPS IN RURAL AREAS UNLESS I HAVE TO GAS UP AT SMALL RURAL GAS STATIONS AND NOT ALLOW ME THE RANGE TO KEEP DRIVING DURING LONG TRIPS. I AM TOLD NOT TO LET THE GAS TANK RUN DRY SINCE THAT COULD CAUSE OVERHEATING OF THE FUEL PUMP WHICH COULD START A FIRE IF HOT ENOUGH. I WANT TOYOTA TO FIX MY GAS TANK AND GAS GAUGE SO THAT IT WILL HOLD 14.5 GALLONS OF GAS AND ALLOW ME A DRIVING RANGE OF OVER 500 MILES AS ADVERTISED. I WANT A SAFE CAR THAT GIVES ME THE MILEAGE AND CLAIMED RANGE WHICH ARE WHY I BOUGHT THE CAR.

ODI #11288863POWER TRAIN

I LEASED A NEW 2019 TOYOTA RAV4 XLE IN APRIL AND SINCE THAT DAY HAVE HAD ISSUES. IF YOU ARE STOPPING AND THEN GO TO PUSH THE GAS AGAIN, YOU WILL LURCH FORWARD. ALSO IF YOU EASE OFF THE BREAK, IT WILL ROCK BACK AND FORTH. I DESCRIBE IT LIKE TRYING TO DRIVE A STICK SHIFT WHEN YOU DON'T KNOW HOW TO USE THE CLUTCH. ALSO IF YOU STOP AND GO TO TURN INTO TRAFFIC OR LEFT ACROSS AN INTERSECTION, IT WILL DELAY AND NOT GO FAST ENOUGH AND THEN YOU PUSH HARDER AND IT ROCKETS FORWARD. I HAVE EXPERIENCED 3 NEAR ACCIDENT SITUATIONS DUE TO THIS DELAY. I CALLED MY DEALERSHIP ABOUT THE ISSUE AND THEY SAID THEY DIDN'T KNOW ANYTHING ABOUT IT. I SPOKE TO THE CUSTOMER RELATIONS MANAGER AND HE SAID THE CAR NEEDS TO LEARN MY DRIVING HABITS, IT COULD TAKE UP TO 10K MILES, AND THAT IT'S NORMAL. I TOLD HIM I WASN'T HAPPY AND WANTED OUT OF THE VEHICLE AS IT'S A SAFETY ISSUE, UNCOMFORTABLE, AND KIND OF SCARY. HE TOLD ME I SIGNED A CONTRACT AND THERE WASN'T ANYTHING THEY COULD DO. I CALLED AND INFORMED TOYOTA CORPORATE. I BROUGHT THE CAR IN FOR A FULL DIAGNOSIS IN JUNE. THEY SAID EVERYTHING WAS NORMAL. I BROUGHT IT IN AGAIN IN OCTOBER. THEY DID THE SOFTWARE UPDATE. THE CAR DROVE BETTER FOR ABOUT 3-4 WEEKS AND STARTED UP AGAIN. I CALLED AND SCHEDULED TO BRING IT IN NOVEMBER. THEY SAID THE SOFTWARE UPDATE HADN'T TAKEN FULLY AND NEEDED TO BE RE-RUN. I LEFT AND STILL HAD THE ISSUE. I CALLED TOYOTA CORPORATE AGAIN AND STARTED THE PROCESS FOR LEMON LAW AND THE HAD MY CAR FOR 3 DAYS. THEY COULD NOT GET THE CAR TO RE-CREATE THE ISSUES AND SO THEREFORE THERE IS NOTHING THEY CAN DO AND THEY WILL NOT BE SENDING OUT THE CORPORATE MASTER TECHNICIAN. THEY SAID THE 1-2 SECOND DELAYS ARE NORMAL FOR THE COMPUTER WHILE IT TRIES TO DETERMINE IF IT SHOULD SHIFT UP OR DOWN.

ODI #11288770FUEL/PROPULSION SYSTEM

I BOUGHT MY BOUGHT A 2019 TOYOTA RAV4 HYBRID A COUPLE MONTHS AGO. I LIKE IT FOR THE MOST PART, BUT ONE OF THE PRIMARY REASONS I BOUGHT IT WAS FOR THE ADVERTISED ~550 MILE RANGE. HOWEVER, EVERY TIME I'VE PUT IN A FULL TANK, THE 'MILE RANGE' AT THE FRONT DASH SHOWS AROUND 430 MILES. I GOT THE TANK REPLACED BY ATLANTIC TOYOTA IN WEST ISLIP BUT MY TANK IS ONLY GETTING 9 GALLONS OF FUEL WHEN THE TANK IS 14.5 GALLONS. 2019 TOYOTA RAV4 HYBRID XLE AWD

ODI #11288209FUEL/PROPULSION SYSTEM

FUEL TANK ON MY 2019 RAV4 HYBRID XSE WILL NOT FILL COMPLETELY. TYPICALLY SHUTS OFF AT 9-10 GALLONS AND I CANNOT GET MUCH MORE IN NO MATTER HOW LOW THE FUEL INDICATOR OR HOW OFTEN I REMOVE, REPLACE AND REACTIVATE THE FILLER NOZZLE. I HAVE NOTIFIED TOYOTA AND RECEIVED A CASE NUMBER. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS VIEWABLE ON LINE AND TOYOTA IS TAKING A LONG TIME TO FIND A FIX. MEANTIME, THE EPA-ADVERTISED 580 MILES OF RANGE IS A BIG JOKE.

ODI #11287796VISIBILITY/WIPER

I JUST BOUGHT A NEW 2019 RAV4. WHILE DRIVING, I NOTICED THAT THE DRIVER-SIDE SIDE MIRROR (ON THE LEFT SIDE) APPEARS TO BE DISTORTING OR STRANGELY MAGNIFYING THE OBJECTS. I AM NOT SURE IF THIS IS A "FEATURE", BUT IT TAKES SOME TIME FOR MY EYES TO ADJUST FROM LOOKING AT THE ROAD IN FRONT TO THE SIDE MIRROR BECAUSE THE FOCUS SEEMS TO BE OFF. IN FACT, AFTER A HALF HOUR OF DRIVING MY WIFE HAD A HEADACHE FROM GLANCING AT THE MIRROR. WE HAVE NOT EXPERIENCED ANYTHING LIKE THIS IN ANY OTHER CAR. ADDITIONALLY, WHILE DRIVING, THE MIRROR TENDS TO VIBRATE A LOT, MAKING IT EVEN MORE DIFFICULT TO LOOK INTO COMBINED WITH THE DISTORTED IMAGE.

ODI #11286802FUEL/PROPULSION SYSTEM

THE FUEL TANK WILL NOT FILL UP COMPLETELY. WHEN THE FUEL GAUGE IS READING EMPTY THE FUEL TANK WILL ONLY ACCEPT 8-9 GALLONS OF FUEL. THE FUEL TANK IS 14.5 GALLONS. TO TRY AND FILL THE TANK I HAVE TO REPEATEDLY TRY TO TOP IT OFF. THIS HAPPENS EVERY TIME I TRY TO REFUEL.

ODI #11286954FUEL/PROPULSION SYSTEM

THE FUEL LEVEL SENSOR IS LIKELY MALFUNCTIONING. IF IT IS NOT THE SENSOR, THE FACTORY INSTALLED A SMALLER THAN ADVERTISED FUEL TANK. THIS VEHICLE IS SUPPOSED TO HAVE A 14.5 GALLON (US) FUEL TANK. UNFORTUNATELY, THE FUEL GAUGE WILL READ EMPTY AFTER 9.5-10.5 GALLONS OF FUEL IS CONSUMED. THEREBY, LEAVING 4-5 GALLONS OF FUEL UNACCOUNTED FOR AND REDUCING THE SAFE DRIVE-ABLE RANGE BY 150 - 200 MILES. MOREOVER, WHEN TOPPED UP THE FUEL GAUGE WILL SOMETIMES READ SLIGHTLY LESS THAN FULL OR THE FIRST HALF OF THE FUEL GAUGE WILL BE DEPLETED MORE QUICKLY THAN THE LATTER HALF. THIS LEADS ME TO BELIEVE THAT THE ISSUE LIES WITH THE FUEL LEVEL SENSOR ITSELF.

ODI #11282427AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKESCRASH

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 2 MPH AND ATTEMPTING TO PARK, THE VEHICLE DID NOT STOP. THE BRAKE PEDAL WAS DEPRESSED AT THE TIME OF THE FAILURE. THE VEHICLE CONTINUED TO MOVE, DROVE OVER A CURB AND SIDEWALK, AND CRASHED INTO A STOREFRONT. POLICE REPORT NUMBER: [XXX] WAS FILED. THERE WERE NO INJURIES. THE FRONTAL AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A BODY SHOP. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC. TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD SEND A FIELD MECHANIC TO DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,100. *PM ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

ODI #11282482FUEL/PROPULSION SYSTEM

FUEL TANK DOES NOT FILL UP TO ADVERTISED CAPACITY. CONSISTENTLY LESS THAN FULL WHEN GAS PUMP CLICKS OFF. MULTIPLE PUMPS AND GAS STATIONS HAVE BEEN USED.

ODI #11282569FUEL/PROPULSION SYSTEM

2019 TOYOTA RAV4 HYBRID, UNABLE TO FILL UP WITH FUEL. WITH FUEL LIGHT ON AND 30 MILES OF RANGE VEHICLE ONLY ALLOWS 8.8 GALLONS OUT OF A 14.5 GALLON TANK. CAUSING LOSS OF ABOUT 200 MILES OF RANGE. FUEL GAUGE STAYS SLIGHTLY BELOW F EVEN AFTER TRYING TO TOP OFF. UNSAFE AS WE NEVER KNOW HOW MUCH FUEL WE HAVE AND COULD END UP STRANDED OR OVERFILLING.

ODI #11282328POWER TRAIN

A VERY SIGNIFICANT "LURCHING" ALMOST"STALLING" IS VERY APPARENT AS THE COMPLAINTS INDICATE. IN ADDITION, THE TRANSMISSION STARTS IN 4TH GEAR...NOT 1ST GEAR FROM A DEAD STOP. I WOULD CONSIDER THIS A SAFETY ISSUE. HAS BEEN AN ISSUE FROM DAY 1 OF CAR PURCHASE. VEHICLE NOW HAS 22,000 MILES ON IT

ODI #11282371FUEL/PROPULSION SYSTEM

NO MATTER HOW MANY TIMES I FILL UP THE TANK WITH GAS, I CAN NEVER REACH ANYTHING OVER 9 GALLONS, AND THIS CAR REPORTEDLY HAS A 14 5 GALLON TANK. THE DEALERSHIP ALREADY REPLACED MY ORIGINAL GAS TANK, BEFORE THAT MY CAR WOULD NEVER GET TO THE F ON THE FUEL GAUGE. NOW IT TELLS ME I HAVE LOW FUEL AND NEED TO FILL UP, BUT ONLY LETS ME PUT ON 9.5 GALLONS MAX, EVEN WHEN IT TELLS ME I HAVE ZERO MILES LEFT BEFORE EMPTY. SINCE THE FUEL ECONOMY AND SIZE OF THIS HYBRID GAS TANK ARE WHAT LEAD ME TO THE CAR IN THE FIRST PLACE, I'M INCREDIBLY DISAPPOINTED AND HAVE GOTTEN NOWHERE WITH TOYOTA CUSTOMER SERVICE. I BOUGHT THE CAR IN APRIL AND STILL, MORE THAN 6 MONTHS LATER, THEY DON'T HAVE A FIX. THIS IS SUPER UPSETTING AND SINCE THIS IS MY FIRST EXPERIENCE WITH TOYOTA, I DON'T PLAN ON EVER BUYING ANOTHER. ANOTHER MONTH AND I'M GOING TO FILE UNDER THE LEMON LAW BECAUSE THIS CAR DEFINITELY IS NOT WHAT IT IS SUPPOSED TO BE AND NO ONE AT THE COMPANY SEEMS TO CARE. I'VE TAKEN IT IN TO MULTIPLE DEALERSHIPS, MULTIPLE TIMES AND THEY TELL ME THERE IS NO FIX YET. THEY DON'T THINK THE ISSUE IS THE FUEL TANK, BUT THE SYSTEM THAT TELLS YOU HOW MUCH FUEL YOU HAVE LEFT IN THE CAR, THE SAME SYSTEM THAT TELLS YOU YOUR AVERAGE MPG. IT'S TELLING YOU THAT YOUR TANK IS EMPTY TOO SOON, SO WHEN YOU FILL UP, YOU DON'T REALLY NEED TO. WHILE LOGGING MY TRIP MILEAGE, I'M ONLY EVER ABLE TO GET AT MOST 350 MILES PER TANK, INSTEAD OF THE PROMISED OVER 500 MILES PER TANK WITH AN LOW-BALLED AVERAGE MPG OF 37.

ODI #11282036FUEL/PROPULSION SYSTEM

MY HYBRID BATTERY HAS YET TO FULLY CHARGE. I HAVE ONLY RECIEVED DOUBLE TALK FROM 3 DIFFERENT SERVICE CARE SPECIALIST STATING "THE HYBRID BATTERY IS NEVER GOING TO FULLY CHARGE. AND IF IT DOES, IT WILL NOT LAST AS LONG AS THE 8 YEAR WARRANTY." I THEN ASK IF OTHERS {OWNERS OF THE TOYOTA RAV4 HYBRID BATTERY } HAVE THE SAME HYBRID BATTERY ISSUES I HAVE. THE SERVICE CARE SPECIALIST ALL REPLIED"ALL HYBRID BATTERIES HAVE FULLY CHARGED"

ODI #11281827FUEL/PROPULSION SYSTEM

I PURCHASED A 2019 RAV 4 HYBRID A FEW MONTHS AGO. EACH TIME I HAVE FILLED THE FUEL TANK, I HAVE FILLED IT UNTIL THE FUEL NOZZLE CLICKS OFF, BUT THE TANK NEVER REGISTERS MORE THAN 3/4+ FULL. I HAVE TRIED FILLING THE TANK AT SEVERAL DIFFERENT GASOLINE STATIONS. I TOOK THE CAR BACK TO THE DEALER'S SERVICE DEPT. A FEW WEEKS AGO, AND THEY TOLD ME THEY COULD FIND NOTHING WRONG, AND THEY WERE ABLE TO FILL THE TANK TO FULL. HOWEVER, I SUSPECT THAT MAY HAVE BEEN ACCOMPLISHED BY NOT INSERTING THE NOZZLE COMPLETELY INTO THE FUEL TANK, BECAUSE I SPOKE WITH THE SERVICE DEPARTMENT AGAIN TODAY ABOUT THE CONTINUING PROBLEM, AND THAT'S WHAT THEY TOLD ME TO DO. THEY ALSO OFFERED TO ACCOMPANY ME TO A GAS STATION, IMPLYING THAT AFTER DECADES OF DRIVING, I DON'T KNOW HOW TO FILL A GAS TANK. FORTUNATELY I LOGGED ONTO THE NHTSA WEBSITE, AND I SEE THAT MANY OTHERS HAVE ENCOUNTERED THE SAME PROBLEM. SOMETHING IS WRONG WITH THE 2019 RAV 4 HYBRID FUELING SYSTEM, AND THE FIX CAN'T BE TO NOT FULLY INSERT THE NOZZLE INTO THE TANK, OR CONTINUE FILLING THE TANK AFTER THE NOZZLE CLICKS OFF. DOING SO CIRCUMVENTS BUILT IN SAFETY AND ENVIRONMENTAL FEATURES, AND IS DANGEROUS. IT ALSO NEGATIVELY IMPACTS THE DRIVING RANGE THAT WE HAVE ON A TANK OF GAS.

ODI #11280535FUEL/PROPULSION SYSTEM

FUEL TANK WON'T FILL ALL THE WAY. WHEN GAS PUMP CUTS OFF, TANK IS ONLY PARTIALLY FILLED. RANGE AVAILABLE IS FAR SHORT OF ADVERTISED RANGE. CAN HOLD PUMP LEVER ON, BUT THIS IS A SAFETY ISSUE NO MATTER WHAT STATE YOU'RE IN. TOYOTA DEALERSHIP GIVES RUNAROUND WITHOUT REALLY SEEMING INTERESTED IN FIXING THE PROBLEM. THIS IS THE SAME PROBLEM MANY OTHER "FUEL" ENTRIES ARE CITING. IT'S BEEN LIKE THIS SINCE PURCHASE IN APRIL. I USED APRIL AS DATE HAPPENED. (BELOW). IT HAS BEEN 7 MONTHS AND TOYOTA IS STILL IGNORING THE PROBLEM. HAVE COMPLAINED TO DEALER AT LEAST TWICE.

ODI #11280375FUEL/PROPULSION SYSTEM

GAS TANK WILL NOT FILL. MAX IS BETWEEN HALF AND THREE-QUARTER FILL. CALLED TOYOTA AND OPENED AN INCIDENT REPORT. TOYOTA ADVISED THIS IS A KNOWN PROBLEM BUT NO CURRENT FIX. I DRIVE EXTENSIVELY AND PURCHASED A HYBRID FOR THIS REASON. I CANNOT USE THE CAR AS DESCRIBED. I WAS TOLD TO BRING IT TO A LOCAL DELEARSHIP. THE DEALERSHIP ACTED UNAWARE OF THE PROBLEM. DUE TO MY EXTENSIVE TRAVEL I AM CONCERNED ABOUT THE STATE OF NO FORSEEABLE SOLUTION. IF THIS IS NOT CORRECTED BY TOYOTA BEFORE LEMON LAWS EXPIRE WHERE I AM TO TURN? I PURCHASED THIS CAR AT THE SISTER DEALERSHIP IN MAINE BUT RESIDE IN NEW HAMPSHIRE. DUE TO MY EXTENSIVE DRIVING REQUIREMENT FOR WORK I ALREADY HAVE APPROX. 11,500 MILES ON IT. I AM VERY CONCERNED THIS WILL HANG WITHOUT A SOLID ANSWER AND I WILL RUN OUT OF TIME ON MILES TO REPORT UNDER LEMON LAW. I WANT THE VEHICLE FIXED BUT AM CONCERNED I WILL BE LEFT HIGH AND DRY BASED ON TIMING.

ODI #11280425FUEL/PROPULSION SYSTEM

BATTERY DOES NOT FULLY CHARGE, WHEN I USE THE EV MODE IT WILL DRAIN THE BATTERY TO HAVING ONLY 3 GREEN LINES AND WONT WANT TO ACCESS THE EV MODE SAYING BATTERY IS TOO LOW. THIS TAKES ABOUT 10 MIN TO DRAIN. WHEN I GO PUT GAS I USUALLY TRY TO FILL UP THE TANK. I LEAVE THE PUMP ON SO IT CAN FILL AUTOMATICALLY. AT ONE TIME IT CLICKED TO WHERE IT INDICATES ITS FULL. WHEN I WENT TO DRIVE OFF I NOTICED THAT THE FUEL INDICATOR WAS LOWER THAN FULL TANK. I THOUGH IT WAS THE GAS PUMP. WENT AGAIN TO FUEL UP AND DID THE SAME THING BUT THIS TIME I HAD TO STAND THERE TO FUEL UP MYSELF THIS TIME IT TOOK MORE GALLONS THEN IT SHOULD HAVE TAKEN. SO THERE IS SOMETHING DEFIANTLY WRONG WITH THE INTAKE TANK OF THIS RAV4

ODI #11279768FUEL/PROPULSION SYSTEM

I CAN ONLY GET ABOUT 10 GALLONS IN THIS 14.5 GALLON TANK. THE GAS PUMPS CLICKS OFF AT 3/4 FULL. I BOUGHT THIS CAR FOR THE ADVERTISED RANGE OF ABOUT 500-550 AND IT IS NO WHERE NEAR THAT. TOYOTA IS WELL AWARE OF THE PROBLEM AS THERE ARE HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS SAME PROBLEM. I DO NOT UNDERSTAND HOW SOME CARS HAVE THE PROBLEM AND APPARENTLY SOME DO NOT.

ODI #11279575FUEL/PROPULSION SYSTEM

THE 2019 RAV4 HYBRID LIMITED I PURCHASED IN APRIL OF 2019 HAS NEVER ALLOWED ME TO COMPLETELY FILL THE TANK BEYOND 8/10'S FULL BEFORE THE FUEL NOZZLE CLICKS OFF. AS THE FUEL IS USED UP, THE FUEL GAUGE INACCURATELY INDICATES EARLIER THAN NECESSARY THAT THE VEHICLE IS RUNNING OUT OF FUEL. MANY OWNERS HAVE REGISTERED THEIR FRUSTRATIONS ABOUT THIS ISSUE ON CARGURUS.COM AND RAV4WORLD.COM SINCE THE ISSUE FIRST BECAME APPARENT FOLLOWING THE INITIAL SALES OF THE 2019 RAV4 HYBRID. I HAVE NOT FOUND ONE INSTANCE WHERE ANYONE IS NOT HAVING THIS ISSUE WITH THERE 2019 RAV4 HYBRID.

ODI #11279609ELECTRICAL SYSTEM

THIS CAR IS A HYBRID, AND HAS A SO-CALLED "SMART KEY." THE VEHICLE ENGINE SYSTEM IS DESIGNED TO CONTINUE TO OPERATE WHEN THE KEY IS REMOVED FROM THE CAR, EVEN IF THE TRANSMISSION IS STILL ENGAGED. USUALLY, THIS SHOULD NOT HAPPEN BECAUSE THE DRIVER SHOULD TURN OFF THE ENGINE BY PUSHING THE ON/OFF BUTTON BEFORE WALKING AWAY FROM THE VEHICLE. BUT IT IS POSSIBLE TO INADVERTENTLY FAIL DO THIS PROPERLY, BY EITHER NOT PUSHING THE OFF BUTTON, NOT PUSHING IT HARD ENOUGH, OR FAILING TO FULLY PUT THE TRANSMISSION IN PARK BEFORE PUSHING THE ON/OFF BUTTON. BECAUSE THE VEHICLE IS A HYBRID, IT IS USUALLY COMPLETELY SILENT EVEN IF THE ENGINE SYSTEM IS STILL ON. THE VEHICLE WILL EMIT 3 SHORT, RELATIVELY QUIET, BEEPS WHEN LEAVING THE VEHICLE WHILE THE ENGINE IS STILL TURNED ON, BUT THE VARIOUS SYSTEMS IN THE CAR OFTEN EMITS THE SAME BEEPS, SO THEY ARE EASY TO INADVERTENTLY DISREGARD. IF THE CAR IS LEFT IN A HOME GARAGE, IT CAN FILL THE HOME WITH LETHAL CARBON MONOXIDE. IF THE TRANSMISSION IS ENGAGED, THE UNOCCUPIED VEHICLE CAN MOVE. THERE ARE MULTIPLE WELL REPORTED FATALITIES FROM THESE DEFECTS. VIRTUALLY ALL OTHER MANUFACTURERS OF VEHICLES WITH SMART KEYS CORRECTED THIS DEFECT YEARS AGO, BY AUTOMATICALLY TURNING OFF THE ENGINE IF THE SMART KEY IS REMOVED. TOYOTA IS CORRECTING THIS ISSUE IN 2020 MODELS. BUT TOYOTA IS NOT, TO MY KNOWLEDGE, CORRECTING IT IN 2019 AND EARLIER CARS. IT WOULD PROBABLY BE A RELATIVELY STRAIGHTFORWARD FIX, WHICH COULD BE IMPLEMENTED THROUGH A FIRMWARE UPDATE. BECAUSE THIS IS A SERIOUS, POTENTIALLY LETHAL DEFECT, I BELIEVE TOYOTA SHOULD BE REQUIRED TO RECALL EXISTING 2019 AND EARLIER CARS AND CORRECT THE PROBLEM. THOUGH I BELIEVE THE PROBLEM IS SERIOUS, I HAVE NOT HAD AN ACCIDENT DUE TO THE PROBLEM

ODI #11279430FUEL/PROPULSION SYSTEM

VEHICLE'S OWNERS MANUAL STATES THAT REFULE LIGHT COMES ON WHEN THERE IS ONLY 2.2 GAL LEFT IN TANK. AT REFUELING, VEHICLE ONLY ACCEPTS 9-10 GALLONS WITHOUT TOPPING OFF/ FORCING ADDITIONAL FUEL. VEHICLE WILL SHOW LESS THEN FULL TANK AT STARTUP AFTER REFUEL. WHEN BROUGHT TO DEALERS ATTENTION, I WAS ADVISED THAT TOYOTA WAS AWARE OF THE ISSUE AND NO FIX IS AVAILABLE AT THE TIME.

ODI #11279293UNKNOWN OR OTHER

SAFETY SENSING SYSTEM NOT FUNCTIONAL - SEE ATTACHED LETTER.

ODI #11278599UNKNOWN OR OTHER

THE 2 INCH MULTIFUNCTION DISPLAY ON THE 2019 TOYOTA RAVV4 IS CREATING A DANGEROUS CONDITION. THE GEE-WHIZ FUEL ECONOMY DATA IS PREDOMINANTLY DISPLAYED IN THE CENTER OF THE SCREEN WHILE THE IMPORTANT AND OFTEN USED CRUISE CONTROL SPEED SETTING IS IN A BARELY READABLE SIZED FONT. OTHER MORE USEFUL DATA IS ALSO DISPLAYED IN VERY SMALL FONT. TOYOTA SHOULD BE REQUIRED TO REPROGRAM AND UPDATE THE DISPLAY.

ODI #11278752FUEL/PROPULSION SYSTEM

WHEN FILLING MY GAS TANK THE FUEL SYSTEM DOES THE AUTO SHUT OFF BEFORE THE FUEL TANK IS FULL. THE FIRST FEW TIMES I FILLED THE NEW VEHICLE, I PUT THE NOZZLE BACK IN THE PUMP THINKING IT WAS FULL, BUT WHEN I STARTED MY CAR, THE FUEL GAUGE REGISTERED ABOUT 2-3 TICKS BELOW THE FULL LINE, SO MAYBE 7/8 FULL. THE NEXT FEW TIMES I CONTINUED TO FILL WELL PAST THE AUTOMATIC FUEL SHUT OFF AND PUT IN AT LEAST 2-3 GALLONS MORE. THIS GOES AGAINST ENVIRONMENT RECOMMENDATIONS BUT I SHOULD BE ABLE TO GET A FULL TANK OF GAS ON A NEW CAR, NOT JUST 9 GALLON ON A 14.5 GALLON TANK.

ODI #11277778SERVICE BRAKES

PURCHASED RAV4 HYBRID IN MAY AND NOTICED THE CAR WOULD HAVE A SQUEAL/SQUEAK WHEN STARTING. EVENTUALLY WAS TOLD THE ROTORS WERE WARPED AND WAS 'FIXED' HOWEVER UPON DRIVING OFF I NOTICED THE BREAK ASSIST WAS NOT THE WAY IT WAS. IT WAS DELAYED IN BREAKING ESPECIALLY IF NEEDING TO BREAK SUDDENLY. CURRENTLY IS BEING INSPECTED.

ODI #11277809POWER TRAIN

TRANS MISSION JERKS HARD AFTER I COME TO A COMPLETE STOP AND DRIVE AGAIN.

ODI #11277439FUEL/PROPULSION SYSTEM

CANNOT COMPLETELY FILL THE FUEL TANK WITHOUT MANUALLY FORCING THE FUEL AFTER THE PUMP SHUTS OFF. IT STOPS FILLING AT ABOUT 3/4 FULL OR ABOUT 9 GALLONS. THE FUEL TANK HOLDS 14.5 GALLONS. IT IS RISKY AND NOT SAFE TO MANUALLY FORCE FUEL INTO THE TANK TO GET IT FULL. YOU HAVE NO IDEA WHEN IT IS FULL UNTIL THE FUEL OVERFLOWS. FUEL OVERFLOW RISKS FIRE AND IS JUST ONE OF THE SAFETY ISSUES. I BEGAN NOTICING THIS ISSUE AFTER A COUPLE FILL UPS THIS PAST JULY. IT HAPPENS WITH EACH ATTEMPT TO REFUEL.

ODI #11277130POWER TRAIN

THE TRANSMISSION IS VERY JERKY. IT SEEMS TO START IN 4TH GEAR AND IF I HAVE TO SPEED UP IN AN INTERSECTION, IT DOWNSHIFTS VIOLENTLY AND CAUSES A LOT OF JERKING WHILE DRIVING. NOT A GREAT EXPERIENCE AND WORRIED ABOUT THE LIFE OF THE TRANSMISSION.VEHICLE HAS 4200 MILES ON IT.

ODI #11277217FUEL/PROPULSION SYSTEM

VEHICLE WILL NOT ALLOW CONSISTENT FUEL FILL. PUMP OFTEN SHUTS OFF WELL SHORT OF FULL TANK. USUALLY STOPS AROUND 7/8 TANK. ATTEMPTING TO FILL THE TANK FULLY SOMETIMES RESULTS IN FUEL OVERFLOW AND SPILLAGE. IT IS IMPOSSIBLE TO CONSISTENTLY FILL THE TANK ANYWHERE NEAR FULL. AFTER A "FILL", I DRIVE 20 OR 30 MILES AND AM ALREADY AT A GAUGE LEVEL OF 3/4 TANK. THIS IS ON A HYBRID, WITH THE COMPUTER SHOWING 40+ MPG. THERE IS A FLAW IN THE FUEL SYSTEM THAT PREVENTS FILLING THE TANK COMPLETELY. MY ESTIMATE IS ROUGHLY 1.5-2 GALLONS BELOW FULL IS WHEN THE PUMP SHUTS OFF.

ODI #11271649FUEL/PROPULSION SYSTEM

EVER SINCE I FIRST DROVE MY RAV4 OFF THE LOT, I NOTICED IT HAD A RANGE OF 580 MILES TO EMPTY. I'VE NEVER SEEN THAT EVER SINCE THE FIRST TIME I SAT IN THE CAR. WHEN I WENT TO THE FUEL PUMP, I WAS ONLY ABLE TO GET IN NO MORE THAN 10 GALLONS AND MY METER WOULD ALWAYS SHOW 2 TICKS BELOW FULL, WHICH IS ABOUT 3/4 OF THE METER GAUGE. THIS HAPPENED MULTIPLE TIMES, SO I TRIED PUMPING IN MORE GAS AFTER IT AUTO SHUTOFF AND EACH TIME IT WOULD PUMP A BIT AND THEN STOP. IF I TRICKLED GAS INTO THE CAR, IT WOULD FILL UP EVENTUALLY AND THE NEEDLE WOULD FINALLY SHOW THE NEEDLE PAST FULL AND DTE OF 530 MILES TO EMPTY. EVENTUALLY I KEPT HAVING THE SAME PROBLEM SO I BROUGHT IT TO THE DEALER TO GET IT SERVICED. FUEL EVEN SPILLED OUT OF MY TANK ONCE AND GOT ONTO MY CLOTHES WHEN FILLING UP MY TANK. THEY COULDN'T FIX IT SO THEY HAD ME COME BACK LATER AND REPLACED MY ENTIRE FUEL TANK AT MY 5K MILE SERVICE. AFTERWARDS, MY TANK SEEMED TO FILL CLOSER TO FULL, BUT I NOTICED IT'S ACTUALLY STILL A BIT BELOW FULL. ALSO EVEN WHEN DRIVEN TO 0 MILES LEFT AND THE LIGHT BEING ON, I COULDN'T GET MORE THAN 10.5 GALLONS INTO THE TANK, AND IT WOULD ALSO SHOW THE NEEDLE A BIT BELOW FULL. THIS LED ME TO TRY AND DRIVE MY CAR AND FORCE IT TO EMPTY EVEN THOUGH IT'S NOT RECOMMENDED. I PUT A 2.5 GALLON SPARE FUEL CONTAINER IN MY BACKSEAT AND DROVE IT UNTIL I REACHED 120 MILES PAST THE EMPTY MARK, AND MY CAR TOLD ME TO PULL OVER WHEN IT'S SAFE AND TO GET FUEL. I PUT IN 0.2 GALLONS AND WAS THEN ABLE TO DRIVE TO THE CHEVRON NEARBY AND PUMP IN ABOUT 14.055 GALLONS INTO THE CAR. EVEN THEN, MY NEEDLE WAS JUST AT THE FULL MARK AND NOT PAST IT. I NOTICED THAT IN USUALLY ABLE TO PUT IN ANOTHER 1.5-2 GALLONS INTO THE CAR AFTER IT AUTO SHUTS OFF AT THE PUMP. I DON'T KNOW WHAT ELSE TO DO SINCE THEY ALREADY REPLACED MY FUEL TANK ALREADY AND I HAD TO DRIVE A TOYOTA SIENNA AROUND FOR A FEW DAYS

ODI #11271685FUEL/PROPULSION SYSTEM

UNABLE TO FILL GAS TANK TO IT'S FULLEST CAPACITY. I FIND I HAVE FILL UP VERY SLOWLY, QUITS FILLING ON AN EMPTY TANK AT 8 GALLONS, ONCE I WAS ABLE TO GET 10 GALLONS IN. FUEL TANK NEVER WILL SHOW THAT IT IS FULL. ALSO, THE CAR WILL TELL ME HOW MANY MILES I HAVE LEFT TO DRIVE. 2 TIMES I WAS ABLE TO GET IT OVER 500 MILES BUT MOST OF THE TIME IT IS UNDER 450. I REALLY DON'T BELIEVE I EVER GET THE FULL MILES LISTED.

ODI #11271352VISIBILITY/WIPER

THE DRIVER SIDE MIRROR ON MY 2019 RAV 4 ADVENTURE SHAKES/RATTLES WHEN DRIVING. IT MAKES LOOKING THROUGH THE MIRROR BLURRY. THIS HAPPENS AT HIGHWAY SPEEDS, EVEN ON SMOOTH PAVEMENT. IN THE CITY ON CITY STREETS BUMPS ALSO ADD TO THIS ISSUE. I HAVE TAKEN THIS TO TOYOTA AND MY DEALER HAS REFUSED TO FIX THIS ISSUE. I FIRST COMPLAINED ABOUT THIS THE DAY I PURCHASED THE VEHICLE AND WAS ASSURED IT WOULD BE SOMETHING THEY WOULD FIX. THAT HAS NOT HAPPENED. THIS IS A SAFETY ISSUE. I CANNOT SEE CLEARLY INTO THE MIRROR SO I CAN SEE THINGS BEHIND ME WHEN DRIVING.

ODI #11270661FUEL/PROPULSION SYSTEM

GAS TANK IS SUPPOSED TO BE 14.5 GALLONS BUT UNABLE TO FILL MORE THAN 10 GALLONS AT A TIME (FROM ALMOST EMPTY). AFTER FILLING UNTIL THE GAS PUMP STOPS (ON ITS OWN), GAUGE READS APPROX 1 LINE BELOW F. WHEN STARTING WITH A FULL TANK OF GAS, I CAN ONLY GET 370 MILES BEFORE THE GAS WARNING LIGHT COMES ON AND GAUGE APPEARS CLOSE TO EMPTY.

ODI #11270730FUEL/PROPULSION SYSTEM

I CAN'T COMPLETELY FILL UP MY 2019 RAV4 HYBRID FUEL TANK. THE FUEL PUMP ALWAYS STOPS WAY TOO EARLY AT AROUND 11 GALLONS (ESTIMATION), EVEN THOUGH THE CARS FUEL TANK FITS 14.5 GALLONS. SO I CAN ONLY USE AROUND 80%-90% OF MY FUEL TANK CAPACITY. HAPPENS EVERY TIME AT EVERY GAS STATION. SEE ATTACHED PICTURE. IT SHOWS THE DIGITAL FUEL LEVEL REPORTED FROM MY CAR TO THE TOYOTA CONNECTED SERVICES AFTER A GAS STOP.

ODI #11270856FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT NOTICED THAT THE VEHICLE WOULD ONLY FILL UP TO THREE FOURTHS OF A TANK WITH FUEL AS OPPOSED TO THE FULL TWELVE GALLONS THAT SHOULD BE REQUIRED. THE CONTACT TOOK THE VEHICLE TO MAGIC TOYOTA (21300 HWY 99, EDMONDS, WA 98026, 206-395-9200) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS NOT REACHING ITS FULL FUEL CAPACITY. THE DEALER WAS AWARE OF THE FAILURE, BUT DID NOT HAVE A REMEDY. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 1910072815. THE CONTACT INFORMED THE MANUFACTURER THAT HE WOULD LOOK INTO HAVING THE VEHICLE PURCHASED BACK DUE TO THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 350.

ODI #11270371FUEL/PROPULSION SYSTEM

THE GAS TANK WILL NOT FILL COMPLETELY, EVEN WHEN FUEL GAGE SAYS 30 MILES TO EMPTY AND LESS THAN A QUARTER OF A TANK REMAINING. I AM ONLY ABLE TO FILL MAX 9.5 GALLONS (SPEC SAYS TANK IS 14.5 GALLONS). AFTER PUMP CLICKS SUGGESTING THE TANK IS "FULL", THE FUEL GAUGE IN THE CAR DOES NOT REACH "FULL" MARKING, RATHER HALF WAY BETWEEN 3/4 AND A FULL TANK. I HAVE BROUGHT THE VEHICLE TO THE DEALERSHIP AND THEY ARE UNAWARE OF ANY SIMILAR PROBLEMS ALTHOUGH SEVERAL COMPLAINTS HAVE BEEN MADE REGARDING THIS PROBLEM BOTH TO NHTSA AND TOYOTA CORP. THEY DO NOT HAVE ANY FIXES FOR THIS PROBLEM. THIS IMPAIRS THE USE OF THE VEHICLE AS THE AMOUNT OF GALLONS IN THE CAR IS NEVER ACTUALLY KNOWN, AS WELL AS AFFECTS THE MARKET VALUE OF THE CAR AS IT IS MARKETED AT 14.5 GALLON TANK WITH ~500 MILES PER TANK. I CAN BARELY GET 380 MILES A TANK. THIS CAR WAS PURCHASED A MONTH AGO, BRAND NEW. I HAVE MADE SEVERAL STOPS AT THE GAS STATION AS MY DAILY COMMUTE IS APPROXIMATELY 90 MILES ROUNDTRIP. THE TANK HAS NOT FILLED COMPLETELY ONCE SINCE THE PURCHASE OF THIS CAR.

ODI #11270527FUEL/PROPULSION SYSTEM

TOYOTA ADVERTISES THE RANGE OF ITS 2019 RAV4 HYBRID AS AROUND 550 TO 590 MILES ON A FULL TANK OF GAS, OF WHICH THE CAPACITY IS 14.5 GALLONS. HOWEVER, I'VE BEEN DRIVING MINE FOR 2 MONTHS NOW AND HAVE YET TO REACH THE 400 MILES MARK EVEN WHEN AVERAGING 40MPG FUEL ECONOMY. THE FUEL GAUGE ALWAYS STOPS AT OVER ONE BAR FROM FULL. THIS IS A WELL-KNOWN DEFECT AND HAS BEEN WIDELY DISCUSSED AND COMPLAINT ON MANY FORUMS. SO FAR TOYOTA AND ITS DEALERSHIPS HAVE FAILED TO ADDRESS THIS ISSUE AND THE MOST COMMON ANSWER CUSTOMERS USUALLY GET IS "THERE'S NO SUCH PROBLEM, TRY ANOTHER GAS PUMP". THIS IS SIMPLY UNACCEPTABLE COMING FROM SUCH A LARGE AND REPUTABLE AUTOMAKER SUCH AS TOYOTA!

ODI #11270114FUEL/PROPULSION SYSTEM

THE FUEL TANK DOES NOT FILL COMPLETELY SO YOU DO NOT GET THE FULL MILEAGE RANGE OF 41 MPG AS ADVERTISED.

ODI #11270163FUEL/PROPULSION SYSTEM

MY FUEL TANK IS 14.5 GALLONS AND IT WILL NOT ALLOW MORE THEN 9.5 GALLONS INTO IT EVEN WHEN VEHICLE HAS BEEN RUN DOWN TO EMPTY. THIS HAS BEEN CONSISTENT SINCE PURCHASING THE VEHICLE IN AUGUST. THE TANK SIZE AND MPG ARE INCORRECT IN REGARDS TO WHAT WAS ADVERTISED.

ODI #11270194STEERING,SEAT BELTS,SEATSCRASH2 INJURIES

RENTAL VEHICLE AFTER 10/15/MINUTES OF DRIVING -YOU HAD TO USE BOTH HANDS ON STEERING WHEEL VEHICLE WANTED TO DRIFT IN AND OUT OF LANE OF TRAVEL-VERY HARD TO STEER OFTEN REFERD TO AS WHITE KNUCKLE DRIVING INTERSTATE SPEEDS 70MPH-PASSENGER SEAT WAS NOT LOCKING -SEAT WAS TRAVELING BACK AND FORTH.WE WERE HIT FROM THE REAR.ALL TRAFFIC HAD STOPPED- IT WAS THEN DISCOVERED THAT PASSENGER AND DRIVERS SEAT BELTS WERE NOT WORKING THEY WERE NOT ENGAGING LOCKING DEVICE

ODI #11269329FUEL/PROPULSION SYSTEM

UNABLE TO COMPLETELY FILL THE GAS TANK WHEN REFUELING. PUMP SHUTS OFF WHEN TANK IS APPROXIMATELY 7/8 FULL AND AM FORCED TO "TOP OFF" TO COMPLETELY FILL TANK.

ODI #11269446FUEL/PROPULSION SYSTEM

I BOUGHT MY BRAND NEW CAR IN AUG 2019. A 2019 TOYOTA RAV4 HYBRID XSE. MY FUEL GAUGE DOES NOT GO ALL THE WAY TO FULL WHEN I FILL UP ON GAS. I NOTICED THIS AFTER HAVING THE CAR FOR 1 MONTH. I MADE AN APPOINTMENT FOR SERVICE AND TOOK THE CAR IN. THE SERVICE EMPLOYEE SAID THAT TOYOTA IS AWARE OF THE PROBLEM AND THERE IS NO FIX. HE SAID THERE WAS NO REASON TO LEAVE MY CAR WITH THEM. I CALLED TOYOTA CORP THE NEXT DAY AND THEY SAID THERE IS NO RECALL FOR THIS ISSUE, AND THAT THEY HAVE NEVER BEEN NOTIFIED BY NHTSA FOR THIS ISSUE. BECAUSE THE GAUGE NEVER FILLS TO THE SAME SPOT EVERY TIME, THERE IS NO WAY TO KNOW WHAT MY TRUE MPG IS. SO, THIS ISSUE COULD INVOLVE FALSIFYING THE MPG OF THE HYBRID. BUT BECAUSE NO ONE IS INTERESTED IN REVIEWING FURTHER, THERE IS NO WAY OF TELLING HOW BAD THE PROBLEM IS. I HAVE ANOTHER APPOINTMENT TO BRING MY CAR BACK INTO THE SERVICE DEPARTMENT TO LOOK AT THE CAR. THIS IS A VERY WIDE SPREAD ISSUE WHEN LOOKING ONLINE TO THE COUNTLESS OTHER CAR OWNERS EXPERIENCING THE SAME ISSUE. ATTACHING AN EMAIL I JUST RECEIVED FROM THE SERVICE EMPLOYEE THAT I SPOKE TO, SHOWING THAT THE DEALERSHIP IS WELL AWARE OF THIS ISSUE AND THERE NOT BEING A FIX. YET, THEY HAVE NOT STOPPED SELLING THIS CAR, AND ARE LIKELY NOT NOTIFYING THE CUSTOMERS OF THE POTENTIAL ISSUE. I WILL BE SEEKING CAR REPLACEMENT FROM TOYOTA. THIS IS A BRAND NEW CAR. I SHOULD NOT HAVE TO WAIT FOR A RECALL TO COME OR NOT COME. I AM WILLING TO PROVIDE ANY INFORMATION NEEDED FOR YOU TO PROCEED WITH THE RECALL FOR ALL CUSTOMERS THAT HAVE GOTTEN NOWHERE WITH TOYOTA.

ODI #11269470FUEL/PROPULSION SYSTEM

DIFFICULTY GETTING THE FUEL TANK FILLED. THE GAS CLICKS OFF AT ABOUT 3/4 TANK. TO FILL REQUIRES MULTIPLE TIMES OF TOPPING OFF WITH MULTIPLE TIMES IT CLICKS OFF. OFTEN 2 TO 3 GALLONS CAN BE ADDED AFTER THE FIRST CLICK OFF. THIS OCCURS AT MULTIPLE DIFFERENT STATIONS REGARDLESS OF FILL SPEED. ALSO FUEL MILES TO EMPTY HIGHLY INACCURATE. DEALER CLAIMS NO FIX AVAILABLE AT THIS TIME!!!

ODI #11269095POWER TRAIN,VEHICLE SPEED CONTROL

CAR DOEST NOT MOVE RIGHT AWAY AT A STOP EVEN WHEN STEPPING ON THE ACCELERATOR AT 3-4 RPM. VERY DANGEROUS WHEN YOUR IN THE INTERSECTION WHEN TURNING LEFT OR WHEN CROSSING THE STREET. SEEMS LIKE THE TRANSMISSION SLIPS

ODI #11268966FUEL/PROPULSION SYSTEM

UNABLE TO COMPLETELY FILL GAS TANK TO FULL ON 2019 TOYOTA RAV4 HYBRID LIMITED. CAN ONLY PUT 9 GALLONS IN 14 GALLON TANK (CAPACITY IN MANUAL) WHEN TANK IS EMPTY. DEALER SUGGESTS "TOPPING" OFF WHICH HAS ALREADY RESULTED IN A FUEL SPILL AT THE GAS STATION. REPORTED ISSUE TO DEALER AND TOLD THAT TOYOTA IS AWARE OF THE ISSUE BUT CURRENTLY DOES NOT HAVE A FIX. THIS IS BOTH A USER SAFETY AND ENVIRONMENTAL SAFETY ISSUE AND IS *EXTREMELY* COMMON TO 2019 HYBRID RAV4 USERS PER USER GROUPS ON THE INTERNET.

ODI #11268166UNKNOWN OR OTHER

WHEN STARTING THE CAR AFTER 2 OR 3 DAYS NOT BEING DRIVEN AND SUBSEQUENTLY PUT IT IN REVERSE, THERE IS A VERY LOUD NOISE COMING FROM THE FRONT, MAYBE AT THE TRANSMISSION. ONCE YOU SHIFT TO "DRIVE", THE NOISE DISAPPEAR. THE RAV4 HAS ONLY 74 MILES.

ODI #11267624UNKNOWN OR OTHER

PASSENGER SIDE BLIND SPOT MONITOR DOES NOT DETECT ALL VEHICLES IN BLIND SPOT. WHILE DRIVING ON THE HIGHWAY 1 OUT OF EVERY 10 CARS IN THE BLIND SPOT ARE NOT DETECTED. I HAVE SEVERAL VIDEOS SHOWING THIS THAT I PROVIDED TO THE TOYOTA DEALER NEAR ME. THEY ARE NOT SURE WHAT IS HAPPENING AND HAVE NOT GOT BACK TO ME IN OVER A WEEK NOW. I FIRST NOTED THIS PROBLEM ABOUT 3 WEEKS AGO WHEN DRIVING HOME FROM THE DEALER WITH MY NEW RAV4. I HAVE A 2017 RAV4 THAT DOES NOT HAVE THIS PROBLEM. THE PROBLEM ONLY OCCURS ON THE PASSENGER SIDE BLIND SPOT MONITOR. THANKS.

ODI #11267751FUEL/PROPULSION SYSTEM

THE 2019 RAV4 HV GAS TANK DRY FILL CAPACITY IS 14.5 GAL US. REFUELING ALWAYS AUTOMATICALLY STOPS PREMATURELY AT FUEL GAUGE 3/4 FULL, WHICH CORRESPONDS TO SEVERAL GALLONS DISPENSED LESS THAN A PROPERLY FULL TANK. THE GAS GAUGE IS ACCURATE. THIS HAS OCCURRED WITH EVERY REFUELING SINCE THE FIRST FUELING WHEN THE CAR WAS NEW. THE PROBLEM REDUCES THE EFFECTIVE RANGE ON ONE TANK OF NORMALLY DISPENSED GAS BY AROUND 100 MILES OR MORE. RANGE IS A BIG SELLING POINT OF THE HYBRID MODEL! FURTHERMORE, FILLING VERY VERY SLOWLY TO COAX THE TANK TO ACCEPT A PROPERLY FULL FILL CAN CAUSE NO AUTOMATIC SHUTOFF OF THE GAS PUMP TO OCCUR, WHICH CAN RESULT IN EXCESSIVE FUMES OR OVERFILLING. THIS IS UNSAFE. THE PROBLEM HAS BEEN REPORTED TO TOYOTA USA BY ME AND BY THE DEALER. THE DEALER HAS A TECHNICAL CASE NUMBER AND I HAVE A TECHNICAL ASSISTANCE CASE NUMBER. TOYOTA'S RESPONSE FOR THE LAST 5 MONTHS HAS BEEN THAT THERE IS NO FIX AVAILABLE. THE CAR IS STILL ELIGIBLE FOR REFUND OR REPLACEMENT UNDER THE LEMON LAW PROVISIONS (<15K DRIVEN OR 1 YEAR). THE PROBLEM HAS BEEN REPORTED BY OTHERS: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T84539_DS1052289 HTTPS://WWW.TOYOTANATION.COM/THREADS/CANT-SEEM-GET-A-FULL-TANK-OF-GAS.1654530/ HTTPS://WWW.TOYOTANATION.COM/FORUM/1004-RAV4-5TH-GEN-HYBRID-XA50-2019/1654324-ANYONE-HAVE-ANY-ISSUES-W-19-RAV4-HV.HTML HTTPS://WWW.RAV4WORLD.COM/FORUMS/201-4-5-ELECTRIC-RAV4-HYBRID-EV/298909-DIFFICULTY-GETTING-FUEL-TANK-FULL.HTML

ODI #11267558STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

DRIVING AT A SPEED OF 60MPH I HEARD A STRANGE NOISE ARISE FROM THE REAR PASSENGER SIDE OF THE VEHICLE AND SMELLED A BURNING (ELECTRICAL) SMELL. I CUT OFF THE HEATER AND SEAT WARMERS AS A PRECAUTION, SLOWING THE CAR TO A SPEED OF 30-40MPH. APPROX. 2 MINUTES LATER, MY DASHBOARD LIT UP WITH ABOUT 4 CONSECUTIVE WARNINGS 1. ANTILOCK BRAKE SYSTEM HAS MALFUNCTIONED. 2. LANE TRACING ASSIST HAS MALFUNCTIONED. 3. REAR CAMERAS HAVE MALFUNCTIONED. 4. PARKING ASSIST WITH AUTOMATED BRAKING (PA W/AB) HAS MALFUNCTIONED. BRAKES CONTINUED TO ENGAGE, BUT FELT STIFF AS THOUGH THEY MAY STOP WORKING. WAS ABLE TO SAFELY TAKE BACK-ROADS TO MY LOCAL DEALER (VANCOUVER MCCORDS TOYOTA) WHERE IT IS STILL UNDERGOING INVESTIGATION.

ODI #11266945FUEL/PROPULSION SYSTEM

2019 RAV4 HYBRID EXHIBITS FUELING PROBLEMS, CONSISTENTLY. PARKED ON LEVEL CONCRETE, SHUT OFF, IN "REFUEL" STATUS, AT THE FUEL ISLAND, IT DEPENDABLY SUFFERS ABJECT FAILURE AT ATTEMPTS TO REFILL THE GASOLINE TANK AT THE FUEL PUMP. WITH THE FUEL PUMP NOZZLE SET TO LOWEST FLOW SETTING, AT ANY MOMENT, THE FUEL BEING PUMPED DOWN THE FILLER TUBE SURGES BACK UP THE FILLER TUBE, OCCASIONALLY SPILLING OUT ONTO THE SIDE OF THE CAR AND THE GROUND. OTHER TIMES, WITH THE PUMP NOZZLE SET TO LOWEST FLOW SETTINGS, IT MAY AUTOMATICALLY AND ARBITRARILY SHUT OFF AFTER 1 GALLON OR 4 GALLONS, WHEN THE MILES DRIVEN ALONG WITH THE FUEL GAUGE INDICATES THE TANK REQUIRES AT LEAST 10 GALLONS. IT IS IMPOSSIBLE TO KNOW FROM ONE FILL-UP TO THE NEXT FILL-UP IF THE TANK IS FULL, CLOSE TO FULL, OR SEVERAL GALLONS SHY OF FULL. REFUELING THE RAV4 HYBRID IS A CHALLENGE THAT DEFEATS THE BEST MECHANICAL AND FLUID DYNAMICS AWARE PERSON TRYING TO FILL THE TANK. THIS ISSUE IS ONGOING AND HAS BEEN OCCURRING SINCE THE VEHICLE WAS PURCHASED NEW WITH 9 MILES ON THE ODOMETER ON AUGUST 19, 2019.

ODI #11266718POWER TRAIN

WHEN TEST DRIVING VEHICLE FELT LIKE TRANSMISSION WAS NOT SHIFTING PROPERLY BUT NOT BEING A MECHANIC THOUGHT IT WAS JUST MY IMAGINATION. THEY WOULD NOT PUT A DEFECTIVE CAR ON THE LOT FOR SALE RIGHT? WRONG!!!! WHEN I DROVE IT AFTER GOT IT HOME IT WAS OBVIOUS THERE WAS A BIG PROBLEM. EVERY TIME I STOPPED AT A LIGHT THEN TOOK FOOT OFF OF BRAKE TO ACCELERATE CAR WOULD LURCH, SHAKE, SHUDDER BEFORE I EVEN GOT MY FOOT ON ACCELERATOR. THOUGHT IS WAS GOING TO DIE. WOULD HESITATE WHEN TRYING TO ACCELERATE WHEN PUT IT IN PARK TO TURN OFF ENGINE SAME LURCH SHAKE SHUDDER AND SOUNDS LIKE ENGINE DIED. CAR HAS 61 MILES ON IT. WAS DEFECTIVE WHEN SHIPPED FROM FACTORY TOOK IT BACK TO DEALER, SAID THERE ARE TONS OF COMPLAINTS ABOUT THIS SAME ISSUE. TOYOTA AWARE BUT HAS NO FIX IN PLACE. DEALER CLAIMS NOTHING THEY CAN DO BUT WAIT ON TOYOTA. SO NOW I HAVE A BRAND NEW CAR THAT I HAVE TO CONTINUE MAKING PAYMENTS ON WHILE TOYOTA CONTINUES BUSINESS AS USUAL AND MY CAR SITS IN THE GARAGE, AFRAID TO DRIVE IT.

ODI #11266923FUEL/PROPULSION SYSTEM

FUEL SPILLS WHEN FILLING GAS. FUEL TANK DOES NOT FILL TO CAPACITY AT FIRST CLICK SO WHEN I ADD ADDITIONAL FUEL IN AN ATTEMPT TO COMPLETELY FILL TANK, FUEL SOMETIMES SPILLS OUT.

ODI #11266495FUEL/PROPULSION SYSTEM

TOYOTA'S 2019 RAV4 LIMITED HYBRID BOASTS OF HAVING A 14.5 GALLON FUEL CAPACITY. WHEN I FILL MY TANK, I CAN FILL IT TO 10 GALLONS MAXIMUM. THE SERVICE ADVISOR, AARON ENGLAND, INSISTS THAT THIS IS NORMAL. HE STATED THAT NO CARS CAN BE FILLED TO CAPACITY. I AM NOT WANTING TO FILL TO CAPACITY. TOYOTA IS NOT ACKNOWLEDGING THIS IS INACCURATE AND SAYS MY CAR EITHER HAS 3-4 GALLONS, BUT THE SENSOR CAN NOT DETECT IT OR I HAVE A TANK SMALLER THAN CLAIMED. THEY WILL NOT INVESTIGATE. WHEN FUELING MY VEHICLE, IT STOPS FUELING WHEN A LITTLE MORE THAN AN 1/8 OF A TANK SHOWS REMAINS UNTIL FULL. ONLINE, THERE IS MUCH EVIDENCE FROM OTHER OWNERS THAT THIS IS AN ISSUE AND TOYOTA IS REFUSING TO OFFER HELP.

ODI #11266524FUEL/PROPULSION SYSTEM

MULTIPLE FUEL SPILLS HAPPENED WHILE THE 2019 RAV4 HYBRID WAS STATIONARY, BEING REFUELED. THE MANUAL PROVIDED STATES THAT THE LOW FUEL LIGHT ILLUMINATES WHEN THERE IS 2.2 GALLONS OR LESS FUEL IN THE TANK, AND IT STATES THE FUEL CAPACITY IS 14.5 GALLONS. WHEN FUELING AFTER THE LOW FUEL LIGHT ILLUMINATES, AND THE FUEL GAUGE INDICATES "E"; THE TANK OVERFILLS WITH APPROXIMATELY 9.3 GALLONS, OR 3 GALLONS SHORT OF WHAT WAS EXPECTED. THIS RESULTS IN HAZARDOUS FUEL SPILLS WHEN THE ATTENDANT ATTEMPTS TO FILL THE TANK. ALSO, THE VEHICLES RANGE IS LESS THAN EXPECTED WHICH CAN RESULT IN DIVERSIONS AND/OR A STRANDED DRIVER.

ODI #11265813UNKNOWN OR OTHER

WHILE I WAS DRIVING DOWN THE ROAD, I HEARD A LOUD POP ABOVE MY HEAD. THEN WHAT SOUNDED LIKE PEBBLES HITTING MY ROOF SO I SLID MY SUNROOF VISOR BACK A LITTLE AND I COULD SEE THE BROKEN GLASS.

ODI #11265572FUEL/PROPULSION SYSTEM

LESS THAN ONE MONTH AGO, I PURCHASED A NEW 2019 TOYOTA RAV4 HYBRID LIMITED THAT WAS BUILT IN JAPAN AND HAD ONLY 7 MILES ON THE ODOMETER. THE CAR WAS ADVERTISED TO GIVE COMBINED 40 MPG AND HAVE A 14.5 GALLON FUEL TANK. I NOW HAVE APPROXIMATELY 2 THOUSAND MILES ON THE CAR AND I HAVE EXPERIENCED THE SAME ISSUE EVERY TIME THAT I GET GAS IN MULTIPLE STATES AND GAS STATIONS. THE TANK WILL NOT FILL UP AND THE GAS PUMP SHUTS OFF BEFORE THE TANK IS FILLED. EVERY TIME THAT I FILL UP, THE FUEL GAUGE ALWAYS STAYS ABOUT 2-3 LINES BELOW THE FULL MARK. TWO DAYS AGO I DROVE THE CAR UNTIL IT STOPPED DISPLAYING A MILES-TO-EMPTY READING AND SIMPLY READ, 'FUEL NEEDED.' MINUTES BEFORE GIVING THIS READING, IT SAID THAT I HAD APPROXIMATELY 31 MILES LEFT. I CHECKED THE TOYOTA REMOTE CONNECT APP ON MY PHONE THE NEXT MORNING AND IT READ THAT I HAD 24 MILES UNTIL EMPTY. I DROVE TO THE GAS STATION AND WAS ONLY ABLE TO PUT IN 8.9 GALLONS OF GAS BEFORE THE FUEL PUMP SHUT OFF. I ATTEMPTED TO CONTINUE FUELING TWO MORE TIMES BUT EACH TIME I TRIED TO TOP OFF, I ONLY GOT A LITTLE MORE GAS BEFORE IT KEPT SHUTTING OFF. AFTER TOPPING OFF TWICE, I ACHIEVE A GRAND TOTAL OF 9.4 GALLONS OF GAS PURCHASED. IF THE TANK IS SUPPOSED TO HOLD 14.5 GALLONS AND I WAS ONLY ABLE TO ADD 9 TO A CAR THAT WAS SUPPOSEDLY ON EMPTY, THAT IS 5 GALLONS OF GAS THAT IS MISSING. I'M AWARE THAT MANY TOYOTA HAVE APPROXIMATELY 2 GALLONS LEFT IN RESERVE WHEN THE GAS LIGHT GOES ON, HOWEVER, 9+2=12 AND STILL LEAVES THE CAR SHORT OF ABOUT 2 GALLONS OF GAS. THIS IS DANGEROUS AND IS A SAFETY HAZARD AS IT WILL RESULT IN MANY PEOPLE TRYING TO TOP OFF THEIR GAS BY FORCING FUEL INTO THE TANKS AND BEING UNABLE TO DETERMINE WHEN THE STOP. THIS CAN CAUSE GAS LEAKS AND AN INCREASE IN EMISSIONS OR RISK OF FIRE. IT APPEARS THAT MANY OF THE 2019 TOYOTA HYBRIDS THAT WERE BUILT IN JAPAN ARE EXPERIENCING THIS ISSUE.

ODI #11265308FUEL/PROPULSION SYSTEM

WHEN FILLING UP THE GAS TANK, IT MAXES OUT AT 9-10GAL WHEN THE TANK IS SUPPOSEDLY A 14+ GALLON TANK. I WILL WAIT UNTIL 20 MILES TO EMPTY AND THEN FILL UP AND IT STILL ONLY FILLS UP PARTIALLY.

ODI #11265390ELECTRICAL SYSTEM

THE BACK-UP CAMERA QUIT WORKING WITHIN A MONTH OF PURCHASE (578 MILES). ANYTIME YOU PUT THE VEHICLE IN REVERSE THE CAMERA DOES NOT WORK MAKING IT UNSAFE TO BACK IN MANY CIRCUMSTANCES.

ODI #11265474FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. WHEN THE FUEL TANK WAS FILLED UP, IT REGISTERED 3/4 FULL INSTEAD OF COMPLETELY FULL. THE VEHICLE WAS TAKEN TO BIG TWO TOYOTA OF CHANDLER (480-302-4651, LOCATED AT 1250 S GILBERT RD, CHANDLER, AZ 85286), BUT THE FAILURE COULD NOT BE DUPLICATED. THE TECHNICIAN STATED THAT IT COULD BE A DESIGN FLAW WITH THE FUEL TANK. THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER STATED THAT THE FAILURE WAS A KNOWN ISSUE AND A CLAIM MANAGER WOULD CALL THE CONTACT. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

ODI #11265517FUEL/PROPULSION SYSTEM

UNABLE TO FILL TANK TO CAPACITY. TANK HOLDS 14.5 GALLONS BUT I CAN ONLY GET AT MOST 10 GALLONS IN WHEN RANGE OF LESS THAN 40 MILES AND GAUGE READS LESS THAN A QUARTER OF A TANK. AT 40 MILES TO THE GALLON, THERE SHOULD BE ROOM FOR 13.5 GALLONS. RANGE ONLY INCREASES TO NOT MORE THAN 475 MILES WHEN "FULL" WHEN I SHOULD GET 550 AS ADVERTISED. I BOUGHT THE CAR IN AUGUST AND HAVE HAD THE SAME EXPERIENCE AT THE GAS STATION WITH 4 FILL UPS. LOOKS LIKE MANY 2019 HYBRID RAV4 OWNERS ARE HAVING THE SAME PROBLEM. I COMPLAINED TO THE DEALER WHO CLAIMED TO NEVER HAVE HEARD OF THIS.

ODI #11259026UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC)

BRAND NEW VEHICLE HAD ONLY BEEN DRIVEN 20 MILES AWAY FROM THE DEALERSHIP, AT LOW SPEED, IN A PARKING LOT, ALARMS BEGAN GOING OFF INDICATING NUMEROUS SYSTEM MALFUNCTIONS INCLUDING; LOW BRAKE POWER, ANTILOCK BRAKE SYSTEM MALFUNCTION, VEHICLE STABILITY CONTROL SYSTEM MALFUNCTION, SECONDARY COLLISION BRAKE SYSTEM MALFUNCTION, ELECTRONICALLY CONTROLLED BRAKE SYSTEM MALFUNCTION, PRE-COLLISION SYSTEM MALFUNCTION, ULTRASONIC DETECTING & RANGING SYSTEM MALFUNCTION.

ODI #11258197FUEL/PROPULSION SYSTEM

WHEN ATTEMPTS ARE MADE TO PUT FUEL IN THE VEHICLE THE PUMP STOPS AT 3/4 FILL. THIS DOES NOT MEAN THERE IS 3/4 THE QUANTITY THE GAS TANK HOLDS. IT IS EASY TO RUN OUT OF FUEL SINCE THE GAS GAUGE READING IS INACCURATE. IT TAKES MULTIPLE STARTING THE PUMP TO PUT MORE GAS IN BUT IT IS UNCLEAR HOW MUCH IT REALLY TAKES TO BE FULL. THIS IS DANGEROUS SINCE RUNNING OUT OF FUEL WHILE DRIVING CAN LEAD TO AN ACCIDENT. THIS HAPPENS WHEN THE CAR IS STATIONARY IN FRONT OF THE GAS PUMP.

ODI #11257291FUEL/PROPULSION SYSTEM

GAS TANK WILL NOT FILL EASY, OR TO THE TOP. GAS GUAGE DOES NOT WORK PROPERLY.

ODI #11257289STRUCTURE,VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT THERE WAS AN OBSTRUCTION REFLECTING OFF THE DASHBOARD ONTO THE DRIVER'S SIDE REARVIEW MIRROR. CHEROKEE COUNTY TOYOTA (301 LIBERTY BLVD, CANTON, GA 30114, (770) 704-9525) WAS CONTACTED AND SUGGESTED THAT THE CONTACT TRY TO GET USED TO THE REFLECTION ISSUE. THE DEALER TRIED TO GET THE CONTACT TO SWITCH TO A CAMRY, BUT SHE REFUSED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER AND A CASE MANAGER. THE MANUFACTURER PROMISED A CALL BACK AND SCHEDULED AN APPOINTMENT, BUT IT WAS NOT KEPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48. *JS

ODI #11256380FUEL/PROPULSION SYSTEM

MY 2019 TOYOTA RAV4 HYBRID LIMITED BUILT IN JAPAN HAS A FUEL FILL UP ISSUE THAT PEVENTS THE CAR FROM BEING FULLY FUELED UNDER NORMAL CIRCUMSTANCES. THE GAS PUMP WILL SHUT OFF 1-2 GALLONS BEFORE THE TANK IS ACTUALLY FULL, MEANING THAT IN ORDER TO GET A FULL TANK, THE USER HAS TO FORCE FUEL INTO THE TANK. THIS PRESENTS TWO PROBLEMS: 1) THIS IS A CONCERN BECAUSE THERE IS SOME SORT OF PRESSURE ISSUE INSIDE THE GAS TANK THAT'S PREVENING PROPER FILLING WHICH COULD RESULT IN GAS SPEWING OUT OF THE FILLER HOLE AND PRESENTING AN ENVIRONMENTAL/SAFETY/FIRE HAZZARD. 2) WITH A GAS TANK THAT'S LISTED AT 14.5 GALLONS THAT ADVERTISES A RANGE OF 600+ MILES ON A TANK OF GAS, YOU EFFECTIVELY HAVE A USEABLE FUEL QUANTITY AND RANGE WELL BELOW WHAT TOYOTA ADVERTISES MEANING THEY ARE ENGAGING IN FALSE ADVERTISING. MY DEALER IS AWARE OF THIS ISSUE SINCE OTHER OWNERS ARE EXPERIENCING THE SAME OR SIMILAR ISSUES, BUT SO FAR, TOYOTA IS UNABLE TO ADDRESS THIS FUEL FILLING ISSUE.

ODI #11255325FUEL/PROPULSION SYSTEM

THE FUEL TANK IS EITHER UNABLE TO FILL TO THE RATED CAPACITY OR IS OUT OF CALIBRATION. THIS CAUSES THE STATION PUMP TO STOP PROVIDING FUEL BEFORE THE TANK IS FULL. IN ORDER TO OBTAIN ANYWHERE NEAR A FULL TANK OF GAS YOU MUST IGNORE THE PUMPS AUTOMATIC SHUTOFF AND GUESS AS TO WHEN TO STOP. THIS IS CLEARLY A SAFETY ISSUE AS NOT KNOWING WHEN TO STOP CAN CAUSE FUEL TO SPILL FROM THE VEHICLE. THIS HAS BEEN HAPPENING SINCE THE FIRST FILL UP OF THE VEHICLE IN APRIL OF 2019 AND CONTINUES TO THIS DAY (SEPTEMBER 2019). TOYOTA HAS REPLACED THE FUEL SENDING UNIT BUT THE ISSUE STILL PERSISTS. THEY HAVE NOT ISSUED ANY SERVICE BULLETINS OR WARNINGS REGARDING THIS ISSUE BUT CLAIM IT IS WIDESPREAD FOR THE 2019 RAV4 HYBRID. THEY ALSO CLAIM NO MORE REPAIR ATTEMPTS WILL BE MADE AS THEY DO NOT KNOW WHAT THE ISSUE IS OR HOW TO FIX IT.

ODI #11254351POWER TRAIN

19 RAV4 XLE AWD TRANSMISSION ISSUE AND POWER TRAIN. MY VEHICLE HAS DRIVEN UNDER 5K MILES AND I NOTICED TWO MAJOR PROBLEMS. FIRST, RPM MOVES UP AND DOWN WHEN I SLOW DOWN THE VEHICLE. I DON'T SEE RPM SHIFTS WHEN I REDUCE THE SPEED IN RANGE OF 10MPH BUT I SEE RPM MOVES UP AND DOWN WHEN THE REDUCTION BECOMES GREATER LIKE 15 AND 20 MPH. FURTHERMORE, THERE IS A HESITATION AND LURCHES. ONCE THE VEHICLE'S SPEED IS REDUCED UPTO EITHER 4 MPH OR 5 MPH AND TRY TO SPEED UP, I CAN TELL IT HESITATES AND LURCHES. AS A RESULT, I WITNESSED RPM JUMPS HIGH ALL OF SUDDEN. THE VEHICLE HAD SOFTWARE UPDATE ON 9/9/2019 AND I TOOK VIDEO RECORD AND POSTED ON YOUTUBE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=FRUVFZAUPTQ&T=11S

ODI #11254393VISIBILITY/WIPER

DRIVER END OF LOWER DASH BOARD TRIM REFLECTS ON THE DRIVER SIDE VIEW MIRROR. REFLECTION INTERFERES WITH VISIBILITY. REFLECTION GOES AWAY WHEN THE WINDOW IS FULLY LOWERED. TOYOTO CUST SERVICE CLAIMS PROBLEM IS A DESIGN DEFECT AND THERE IS NO FIX FOR IT RIGHT NOW. DANGEROUS TO DRIVE THE VEHICLE WITHOUT COVERING THE DRIVERS END OF THE DASH.

ODI #11253943UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

VEHICLE WILL ONLY FILL 9.5GAL AT PUMP. REQUIRES NOT RECOMMENDED FORCE PUMPING IN ORDER TO ACHIEVE FULL TANK. VEHICLE SYSTEM GUAGE WILL INCORRECTLY READ FULL DESPITE MISSING 4-5GALLONS. FUEL GUAGE RAPIDLY DROPS QUICKLY. I HAVE GIVEN TOYOTA 4 VISITS TO FIX THE ISSUE. THEY HAVE REPLACED FUEL SYSTEM BUT ISSUE PERSIST.

ODI #11253483FUEL/PROPULSION SYSTEM

MY 2019 RAV4 XSE HYBRID MODEL WAS RECENTLY PURCHASED AND I BEGAN TO NOTICE SOME DISCREPANCIES IN WHAT THE VEHICLE HAD ADVERTISED FOR DTE VERSUS SIZE OF THE TANK. THE VEHICLE'S MANUAL SAYS THIS CAR HAS A 14.5 GALLON TANK, BUT THE LAST 3 TIMES I HAD GONE TO REFILL, THE PUMP USUALLY SHUTS OFF AROUND 9-11 GALLONS AND THE METER JUMPS BACK TO THE FULL MARK. THE MANUAL ALSO SAYS THERE'S A 2.2 GALLON RESERVE FOR SAFETY, BUT THAT MATH DOES NOT ADD UP TO HOW MUCH I FILL UP WHEN THE GAS LIGHT TURNS ON. 30MI LEFT ON DTE, I USUALLY RUN IT UNTIL I HAVE ABOUT 10MI LEFT AND EVEN THEN UPON REFUEL I BARELY BREAK THE 10 GALLON MARK, SO WHERE'S THE OTHER 2.3 GALLONS (MINUS THE 2.2 RESERVE)? I CURRENTLY GET ON TOTAL AVERAGE 38.8 MPG. AFTER A FULL REFILL, THE NEEDLE IS AT THE FULL MARK, MY DTE AT THE TIME USUALLY REPORTS 475 MPG, BUT EACH TIME MY REFILL LIGHT COMES ON, MY ODO METER (I RESET EACH TIME AT REFUEL) ONLY HAS ME AT ABOUT 380-400 MILES DRIVEN. NOW, I GET THAT DTE DYNAMICALLY CHANGES, BUT WITH OVER 100 ESTIMATE MILES DIFFERENCE? THAT'S COMPLETELY INSANE AND FALSE ADVERTISING. I'VE ALSO NOTICED THAT EVERYTIME I RESTART MY CAR, THE DTE ALWAYS SOMEHOW LOSES A FEW MILES FROM THE LAST REPORTED NUMBER. SO SAY I HAVE 400 MILES AND DROVE 20 IN TRIP A (DTE ~380MI), I WOULD TURN OFF THE CAR, TURN IT BACK ON, AND THE DTE WOULD REPORT 373 OR SOMETHING IN THAT BALLPARK. EACH AND EVERY TIME THE DTE ALWAYS SEEMS TO REDUCE UPON ENGINE START, WHICH GETS ME CLOSER TO MY TOTAL MILEAGE BY REFUEL AROUND 380...A FAR CRY FROM THE INITIAL ~475MI. THERE'S BEEN NUMEROUS REPORTS FROM OTHERS REGARDING THE SAME ISSUE AND IT'S COMPLETELY DISHEARTENING TO HAVE SPENT SO MUCH MONEY ON A HYBRID VEHICLE NO LESS THAT I CAN HARDLY GET 400 MILES ON A FULL TANK WITH A CONSTANTLY FLUCTUATING DTE MEASUREMENT.

ODI #11253503FUEL/PROPULSION SYSTEM

FUEL PUMP AUTOMATICALLY SHUTS OFF BUT THE FUEL INDICATOR SHOWS 1 -2 BAR LESS THAN FULL . MAXIMUM POSSIBLE FUEL THAT I WAS ABLE TO FILL WHEN THE VEHICLE WAS NEAR EMPTY IS 10.2 GALLONS (ITS STILL 1 - 2 BARS BELOW FULL)

ODI #11253499POWER TRAIN

AFTER DRIVING FOR ABOUT 15-20 MINUTES CAR MAKES GRINDING NOISE WHEN ACCELERATING PAST 2-30 MPH AND ANOTHER GRINDING NOISE WHILE DECELERATING BELOW 20-30MPH. WAS TOLD THAT REAR DRIVELINE DISCONNECT FEATURE IS CAUSING THE ISSUE. STARTED HAPPENING AROUND 3000MILES ODO AND BEEN GETTING LOUDER

ODI #11252628STEERING

APPROXIMATELY 30 DAYS AFTER PURCHASING MY 2019 TOYOTA RVA4, WHILE DRIVING TO WORK DURING THE WEEK OF AUGUST 1,2019 ON A MAJOR HIGHWAY MY VEHICLE SWERVED TO THE RIGHT ALMOST HITTING AN 18 WHEELER WITHOUT ME STEERING IN THAT DIRECTION. IT HAPPENED ABOUT 15 MINUTES LATER SWERVING AGAIN TOWARDS THE RIGHT ALMOST HITTING A CAR. DURING THE WEEK OF AUGUST 5,2019 THE CAR DID THE SAME THING AGAIN. WHILE DRIVING HOME, THIS TIME THE STEERING WHEEL WARNING LIGHT STARTED FLASHING. I CHECKED THE OWNERS MANUAL AND IT STATED TO TAKE THE VEHICLE TO THE NEAREST TOYOTA DEALERSHIP IMMEDIATELY WHICH I DID. ON AUGUST 17TH I BROUGHT MY CAR IN TO BE CHECKED. INITIALLY A YOUNG SERVICE MANAGER TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. I WAS PERSISTENT IN HAVING MY CAR CHECKED. AFTER THE YOUNG SERVICE MANAGER SPOKE TO A SENIOR SERVICE MANAGER, HE SUGGESTED TO THE YOUNG MANAGER THAT IF I AM BEING PERSISTENT THEN SHE NEEDS TO DO A CODE DIAGNOSTICS ON THE CAR. I WAS TOLD AN ISSUE WAS FOUND AND THEY HAD TO KEEP MY CAR. ON AUGUST 21,2019 I RECEIVED A CALL STATING MY CAR WAS READY. I ASKED WHAT WAS THE PROBLEM. I WAS TOLD THE STEERING ANGLE SENSOR HAD TO BE RECALIBRATED. THE CAR WAS TESTED FOR 14 MILES WITH NO PROBLEMS, BUT I SHOULD KEEP AN EYE OUT FOR ANY OTHER STEERING ISSUES. I MUST SAY I AM NOT COMFORTABLE DRIVING A CAR WITH STEERING ISSUES. IT IS STILL SWERVING ON OCCASIONS,BUT NOT AS SEVERE.

ODI #11252167ENGINE

UPDATE TO CLAIM #11233589: AFTER GOING BACK TO THE DEALERSHIP A SECOND TIME BECAUSE OIL CONTINUED TO CLIMB UP THE DIP STICK, THE SERVICE DEPT FOUND THAT YOU CANNOT PUT MORE THAN 4.6 QUARTS INTO THE RAV4. THE FACTORY PUT IN 5 QUARTS, AND THE DEALERSHIP ALSO PUT IN 5 QUARTS AT THE FIRST APPT. THE PROBLEM HAS NOW BEEN SOLVED SINCE THE CORRECT AMOUNT OF OIL IN NOW IN THE CAR.

ODI #11251850FUEL/PROPULSION SYSTEM

WHEN FUELING, HOSE STOPS AND CLICKS, BUT TANK ONLY READS A LITTLE BIT OVER 3/4 FULL. WHEN TOPPING OFF MULTIPLE TIMES (WHICH THE GAS STATION ADVISES NOT TO DO), TANK READS UP TO 7/8 MAX. TANK FILLS LITTLE OVER 10 GALS, BUT MARKETED AT 14.5.

ODI #11246480VISIBILITY/WIPER

DRIVER SIDE MIRROR PROBLEMS: 1. MIRROR DISTORTION: CAUSES IMAGES IN THE MIRROR TO BE BLURRY. ISSUE IS ESPECIALLY APPARENT IN SUNNY DAYS. 2. THE TRIM, ESPECIALLY THE SILVER ONE, AND THE A/C VENT EXCESSIVELY REFLECTS ONTO THE DRIVER SIDE MIRROR. 3. AT HIGHWAY SPEEDS AND SLIGHTLY ROUGH DRIVING SURFACES, THE DRIVER SIDE MIRROR WOBBLES.

ODI #11246131POWER TRAIN

WHEN ACCELERATING OR DECELERATING FROM 20 MPH TO 30 MPH THERE IS A FARTING/GRINDING NOISE COMING FROM THE TRANSMISSION. I CAN FEEL IT THROUGH THE BRAKE AND GAS PEDAL ALSO.

ODI #11245608POWER TRAIN

GRINDING NOISE FROM TRANSFER CASE WHEN ACCELERATING OR DECELERATING AROUND 20-40 MPH. VEHICLES HAS A DRIVELINE LINE DISCONNECT ASSEMBLY THAT SEEMS TO GRIND DUE TO IMPROPER CLEARANCES. WE ARE NOT SURE HOW LONG THIS DEFECTIVE DRIVELINE DISCONNECT WILL HOLD UP.

ODI #11245080POWER TRAIN,ENGINE

AT THIS TIME THERE AT LEAST 24 COMPLAINT ABOUT A "LURCHING" PROBLEM AT LOW SPEED AND RE ACCELERATION. A VERY SIGNIFICANT "LURCHING" ALMOST"STALLING" IS VERY APPARENT AS THE COMPLAINTS INDICATE. IN ADDITION, THE TRANSMISSION STARTS IN 4TH GEAR...NOT 1ST GEAR FROM A DEAD STOP. I WOULD CONSIDER THIS A SAFETY ISSUE. HAS BEEN AN ISSUE FROM DAY 1 OF CAR PURCHASE. VEHICLE NOW HAS 5600 MILES ON IT.

ODI #11244318SERVICE BRAKES

FAULTY BRAKE ASSIST BOOSTER (PLASTIC BRUSH HOLDER MISSHAPEN) CAUSING DEACTIVATION OF VEHICLE STABILITY CONTROL SYSTEM ON THE RAV4 XSE HYBRID. MY VEHICLE HAS NOT YET BEEN DELIVERED FROM THE NEWARK, NEW JERSEY PORT OF ENTRY. IT HAS BEEN THERE SINCE JULY3, 2019 WITH NO EXPECTED DATE OF DELIVERY.I DISCOVERED THIS PROBLEM WHEN GOOGLING RECALLS ON THE 2019 RAV4 HYBRID, USING THE VIN # SUPPLIED IN THIS TEXT.

ODI #11244357POWER TRAIN

CLUNKING/THUD IS HEARD FROM THE REAR/UNDER CARRIAGE. TO DUPLICATE THE ISSUE, IT MUST BE DRIVEN 30-40 MIN SO THAT DIFFERENTIAL OIL IS HOT AND DRIVE UP TO 30 MPH THEN SLOW DOWN TO BELOW 10 MPH TO CONFIRM THE ISSUE. THE ISSUE IS LIMITED TO 2019 RAV4 (WITH TORQUE VECTORING SYSTEM - ONLY ADVENTURE AND LIMITED TRIMS) NO KNOWN TSB TO FIX THE ISSUE. THE SOUND IS MORE LIKE A HEAVY OBJECT (LIKE A BOWLING BALL) IS DROPPED ON A CARPETED FLOOR AND LIKE A MUFFLED SOUND RATHER THAN A SHARP MECHANICAL GEAR ROTATING SOUND. THE NOISE IS MORE LIKE A THUD AND VERY PROMINENT ENOUGH TO DISTRACT DRIVING. IT HAPPENS AFTER AWD IS ENGAGED BY FALLING THE VEHICLE'S SPEED UNDER 20 MPH IN ECO OR NORMAL MODE. IT DOES NOT HAPPEN IN SPORT MODE WHERE AWD IS ENGAGED IN FULL-TIME.

ODI #11244363VISIBILITY/WIPER

SIDE MIRRORS HAVE A VIBRATION THAT AFFECT YOUR DRIVING FOCUS AT THE TIME YOU LOOK AT THEM. GENERATE A BLURRY VISION AND DIZZINESS. THIS WAS NOTIFIED TO THE DEALER AND VERIFIED, BUT THEY SAID IT WAS A DESIGN ISSUE.

ODI #11244389SUSPENSION,POWER TRAIN,ENGINE

1. TRANSMISSION SUDDEN JERKING/SHIFTING WHEN SLOWING DOWN IN CITY AT TRAFFIC LIGHTS THEN TRYING TO ACCELERATE ANYWHERE FROM 5-10 MPH WILL THEN JERK BACKWARDS THEN FORWARDS MAKING THE CAR JUMP ABOUT 10 INCHES FORWARD. CAN BE REPLICATED AT ANY TIME. 2. CARS FRONT END SUSPENSION SEEMS TO SQUEAK/GROAN WILL PULLING INTO MY BANK OR DRIVE WAY, ALMOST ANY UNLEVELED PAVEMENT. THIS HAPPENS AT LOWER SPEEDS WHEN I CAN HEAR IT WITH VERY LITTLE WIND NOISE. 3. MY SEAT IN THE VEHICLE BROKE AT 7,000 MILES. 4. MY BRAKES SOUND AS IF THE ROTORS ARE BENT WITH SLIGHT VIBRATION IN THE BRAKE PEDAL. 5. NO FIX FOR TRANSMISSION. TODAY THEY ARE REFLASHING THE PCM - POWERTRAIN CONTROL MODULE. WE'LL SEE IF THAT WILL FIX THE ISSUE BUT I HIGHLY DOUBT IT FROM THE DAMAGE THAT HAS ALREADY OCCURRED. I AM WORKING WITH TOYOTA CORPORATE WITH THE ISSUE.

ODI #11243201POWER TRAIN

MAKE INTERMITTENT SOFT GRINDING NOISE (THINK RASPBERRY) WHEN MOVING. MAKES NOISE IN ECO AND STANDARD MODE BUT NOT IN SPORT MODE. THE DEALERSHIP TOLD ME THEY COULD REPLACE THE WHOLE DRIVE TRAIN AND IT MIGHT MAKE THE NOISE.

ODI #11243128FUEL/PROPULSION SYSTEM

THE ENGINE IS NON-RESPONSIVE WHEN MAKING RIGHT HAND & UP HILL TURNS. I CAN DEPRESS THE GAS PEDAL THREE TIMES BEFORE THE CAR STARTS TO ACCELERATE. THIS IS DANGEROUS! WHAT IS GOING ON?

ODI #11242874UNKNOWN OR OTHER

PRECOLLISION WARNING SYSTEM IS NOT WORKING. COMPLAINED TO DEALER BUT NO ACTION DONE. ALMOST HIT A COUPLE TIMES PEDESTRIANS. IT LOOKS LIKE RADAR SENSORS LN FRONT ARE NOT WORKING. FRONT CAMERA IS WORKING.

ODI #11242443FUEL/PROPULSION SYSTEM

FUEL TANK DOES NOT PROPERLY FILL, AND OFTEN RESULTS IN GAS SPILLING OUT OF THE VEHICLE AS A OWNER IS FORCED TO MANUALLY "TOP OFF" THE VEHICLE TO FILL THE TANK. OTHERS ARE EXPERIENCING THIS SAME ISSUE: HTTPS://WWW.RAV4WORLD.COM/THREADS/DIFFICULTY-WITH-GETTING-FUEL-TANK-FULL.298909/

ODI #11241170FUEL/PROPULSION SYSTEM

I CAN NEVER GET A FULL TANK OF GAS. THE MOST I'VE EVER BEEN ABLE TO PUT IN STILL LEAVES ME SEVERAL NOTCHES BELOW FULL. I GET ABOUT 400 MILES PER TANK WHEREAS IT WAS AT LEAST 430 AFTER THE DEALER FILLED IT.

ODI #11240605SERVICE BRAKES

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. WHILE DRIVING AND/OR STOPPING THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE CONTACT HEARD AN ABNORMAL SCRATCHING NOISE COMING FROM THE FRONT OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ORLAND TOYOTA (8505 W 159TH ST, TINLEY PARK, IL 60487, (708) 336-7288) AND OAK LAWN TOYOTA (4320 95TH ST, OAK LAWN, IL 60453, (708) 423-5200) TO BE DIAGNOSED, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 500.

ODI #11240389FUEL/PROPULSION SYSTEM

MY 2019 TOYOTA RAV4 HYBRID HAS A 14.5 GALLON FUEL TANK. I BOUGHT IT NEW TWO MONTHS AGO AND HAVE ALMOST 5,000 MILES ON IT. IN THE TWO MONTHS SINCE I'VE OWNED IT, THE FUEL TANK HAS NEVER ALLOWED ME TO FILL IT MORE THAN 11 GALLONS. IF I TRY TO TOP IT OFF, IT WILL JUST CONTINUALLY CLICK OFF EVERY COUPLE CENTS. THIS IS AN ONGOING PROBLEM, NOT A ONE TIME EVENT.

ODI #11240415FUEL/PROPULSION SYSTEM

I PURCHASED A 2019 RAV4 HYBRID IN APRIL OF 2019. ONE ISSUE WITH THE CAR THAT I HAVE NOT GOTTEN A RESOLUTION FOR IS THAT THE FUEL GAUGE IS INACCURATE. ON FILLING THE TANK, IT ONLY SHOWS ABOUT 7/8 FULL. THE ONLY WAY TO GET IT TOTALLY FULL IS TO 'TOP IT OFF' WHICH IS ILLEGAL IN OREGON WHERE I LIVE. THE FUEL TANK HOLDS 14.5 GALLONS. ON THE WAY BACK FROM A RECENT TRIP, I LET THE FUEL GAUGE GO DOWN UNTIL THE DASH BOARD SCREEN SAID I HAD 13 MILES LEFT UNTIL I WAS GOING TO BE OUT OF FUEL. I TOLD THE GAS STATION ATTENDANT HELP ME THIS ONE TIME BY 'TOPPING OFF' THE TANK TO CHECK THE GALLONS NEEDED. THE TANK WAS FULL AFTER ADDING JUST 12 GALLONS. THAT MEANS I HAD 2.5 GALLONS LEFT IN THE TANK WHEN THE DASH BOARD FUEL WARNING SAID I HAD 13 MILES TO GO BEFORE I WAS OUT OF GAS. THIS VEHICLE CONSISTENTLY GETS 40-45 MPG. I FEEL IT IS DANGEROUS NOT TO HAVE THE CORRECT FUEL TOTAL AVAILABLE. I TOOK THE VEHICLE INTO MY TOYOTA DEALER (LITHIA TOYOTA OF SPRINGFIELD, OREGON) IN MAY OF 2019 TO HAVE THIS ISSUE CHECKED OUT. THE DEALER SAID THE DID A THOROUGH CHECK OF THE SYSTEMS THAT MAY BE INVOLVED, BUT COULD FIND NO PROBLEM. I AM NOT AWARE OF ANY RECALLS BY TOYOTA CONCERNING THIS MATTER.

ODI #11240432FUEL/PROPULSION SYSTEM

THERE IS NO INDICATOR OR LOW FUEL WARNING WHEN THE FUEL TANK IS EMPTY. PLUS WHEN FILLING FROM EMPTY TO FULL AND THE GASOLINE STATION FUEL PUMP KICKS OFF, ONLY 8 TO 9 GALLONS OF GASOLINE (THE TANK CAPACITY IS 14.5 GALLONS) IS PUT INTO THE VEHICLE'S FUEL TANK AND THE FUEL TANK INDICATOR ONLY READS 7/8 OF A TANK.

ODI #11235113FUEL/PROPULSION SYSTEM

TANK WILL NOT FILL TO FULL. SEVERAL GALLONS LESS. APPROXIMATELY 3/4 A TANK IS ALL THAT IT WILL ACCEPT.

ODI #11234851ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION WITHOUT WARNING. TOYOTA VACAVILLE (500 ORANGE DR, VACAVILLE, CA 95687, (707) 446-7000) WAS INFORMED THAT THE VEHICLE HAD TO BE EXITED WITH THE KEY STILL IN THE IGNITION, WHICH WAS A SAFETY RISK TO THE CONTACT WHEN THE VEHICLE NEEDED TO BE SECURED AND SHUT OFF. THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT THE KEY STILL WOULD NOT EJECT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

ODI #11233586UNKNOWN OR OTHER

DASH HAS BEEN CRACKING ON BOTH PASSENGER AND DRIVERS SIDE, THE CRACK ON PASSENGER SIDE IS APPROXIMATELY 1.5 INCHES IN LENGTH AND STOPS BY AIRBAG PANEL ON DASH. THE DRIVERS SIDE CRACK IS ROUGHLY TEN INCHES AND IS CONTINUING UP TOWARDS INSTRUMENT PANEL (STILL CRACKING). NO ACCIDENTS, CRACKS GET BIGGER WITH TIME AND DRIVING.

ODI #11233589ENGINE

PURCHASED AUTO 3/20/19 AND AT THAT TIME OIL APPEARED TO BE RIGHT AT MARK ON DIPSTICK. A MONTH LATER NOTICED THE OIL LEVEL RISING. TOOK RAV4 BACK TO DEALER 7/5/19 AND HAD NEW OIL AND FILTER INSTALLED AND DIPSTICK SET AT PROPER MARK. DEALER FELT IT WAS PROBABLY OVERFILLED AT FACTORY. HOWEVER, ON 7/20/19 THE OIL IS NOW 1/2 INCH ABOVE THE MARK SET BY THE DEALER ON 7/5. CONCERNED THIS MIGHT BE PROBLEMATIC FOR ALL RAVS. WILL BE CONTACTING DEALER AGAIN FOR POSSIBLE RESOLUTION.

ODI #11233590UNKNOWN OR OTHER

PUCHASED AUTO 3/20/19 AND WITHIN A FEW MILES NOTICED THE TRANSMISSION "JUMPED" WHEN SLOWING DOWN AND THEN ACCELEREATING WITHOUT COMING TO A COMPLETE STOP (AS SOMEONE TURNING AHEAD OF YOU AND YOU SLOW DOWN BEFORE GETTING TOO CLOSE). BY "JUMPING" IT IS LIKE THE AUTO LURCHES FORWARD (DROPS A GEAR?). I DON'T NOTICE THIS AS MUCH WHEN ACCELERATING AFTER A FULL AND COMPLETE STOP. AT FIRST I THOUGHT I MIGHT BE HEAVY FOOTED FOR THE NEW CAR, BUT THIS HAS NOT BEEN THE CASE SINCE I AM NOW VERY AWARE AND TRY VERY HARD TO ACCELERATE GENTLY. I HAVE READ MANY REPORTS ONLINE OF THIS SAME PROBLEM, BUT I WANTED MY OPINION TO BE WITH THE SAFETY ORGANIZATION, NOT AN ONLINE COMPLAINT SITE.

ODI #11233053POWER TRAIN

CONDITION 1 : HEAVY THUMPING IN REAR DRIVELINE WHEN COMING TO A NEAR STOP, IN TRAFFIC OR PARKING CAUSING VEHICLE LURCH FORWARD, AS IF HIT FROM BEHIND FROM BEHIND? SUCH CAN BE HEARD AND FELT BY OCCUPANTS IN VEHICLE. CONDITION 2: WHEN COMING TO A NEAR STOP WHEN ACCELERATING BACK AGAIN VEHICLE DELAYS DOWN SHIFT CAUSING MOMENTARY HESITATION BEFORE RESPONDING DO TO LAPSE IN TRANSMISSION GEARING TO FIND PROPER GEAR RESPONCE WHICH LEAVES A SECOND OR TOO HESITATION UPON RE-ACCELERATION IN TRAFFIC CONDITION. CONDITION 1: ABOVE IS DUE TO UN-COUPLING AND COUPLING OR READ DRIVELINE WHEELS TO MAINLY MILEAGE RATING. WHICH CREATES A FEELING OF HEAVY WEAR AND TEAR TO PLACED UPON DRIVELING COMPONENTS. VEHICLES IN QUESTION GAS POWERED MODELS ONLY FOR FURTHER INFORMATION LOOK UPON TOYOTA DRIVERS FORUM AND EDMONTON'S CUSTOMER COMPLAINTS. CONDITION ON GOING, CONTACTED BOTH DEALER AND TOYOTA DIRECT, DEALER HAD NO IDEA WHAT I WAS TALKING ABOUT NOR DID TOYOTA, THIS CONDITION IS NOT ISOLATED TO MY CAR, THERE ARE MANY OF SAME ON SITES MENTIONED WITH SAME ISSUES

ODI #11231792ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

WHILE DRIVING DOWN I-25 SOUTH OF DENVER, CO IN HEAVY TRAFFIC AT 75 MPH, THE ENGINE ABRUPTLY SHUT OFF. I SUDDENLY HAD NO ENGINE POWER, POWER BRAKES OR POWER STEERING. LUCKILY I WAS ABLE TO COAST TO THE SHOULDER, BUT CAME CLOSE TO HITTING OR BEING HIT BY SEVERAL VEHICLES. WHEN WE MADE IT TO THE SHOULDER ALL THE WARNING LIGHTS AND MESSAGES WERE APPEARING ON THE DASH. AFTER LETTING THE CAR SIT A FEW MINUTES I RESTARTED IT, AND IT DID RUN, THOUGH ALL THE WARNING LIGHTS WERE STILL ON. THERE WAS A DEALERSHIP 9 MILES FROM MY LOCATION, SO I SLOWLY MADE MY TO ARAPAHOE TOYOTA. THEY RAN A DIAGNOSTIC AND SAID THAT SOMETHING CAUSED THE FUEL TO BE SHUT OFF TO THE ENGINE. THEY DID NOT KNOW WHY, AND COULD NOT REPLICATE THE PROBLEM. THEY SUSPECT IT IS AN ELECTRICAL ISSUE AS I ALSO FOUND OUT THAT THE RIGHT REAR BRAKE LIGHT DOES NOT WORK INTERMITTENTLY. SINCE THEY COULD NOT REPLICATE THE PROBLEM, AND HAD NO LOANER CARS, THEY ESSENTIALLY TOLD ME TO COME BACK THE FOLLOWING MONDAY AND HOPE FOR THE BEST IN THE MEANTIME. SINCE I WAS HEADING TO VACATION THIS IS IMPRACTICAL, SO I WAS STUCK DRIVING A CAR I'M AFRAID TO DRIVE. MY NEXT STEP IS I AM TAKING THE VEHICLE TO THE NEAREST DEALERSHIP IN FORT COLLINS, CO, AND TELL THEM WHAT HAPPENED AND THAT I WANT THE ISSUE RESOLVED, THE BRAKE LIGHT ELECTRICAL ISSUE FIXED, AND BE ASSURED THAT THE CAR IS SAFE. I'VE NEVER HAD A VEHICLE DIE WHILE DRIVING LIKE THAT, LET ALONE ONE WITH ONLY 4580 MILES. I'M APPREHENSIVE ABOUT DRIVING THE CAR 26 MILES IN THE MOUNTAINS TO THE NEAREST DEALERSHIP, AND SO FAR TOYOTA HAS BEEN NO HELP.

ODI #11229457UNKNOWN OR OTHER1 INJURY

2019 TOYOTA RAV4 SUNROOF SPONTANEOUSLY EXPLODED ON MY DAUGHTER AND ME WHILE DRIVING AT 70 MPH OVER MONUMENT PASS (7300') IN MIDDLE LANE OF I-25 SOUTH ON MAY 20, 2019. NO VEHICLES WERE IN FRONT OF US IN ANY LANE. STARTLED BY WHAT SOUNDED LIKE A GUNSHOT RIGHT ABOVE OUR HEADS, AND WE WERE SHOWERED WITH SHARDS OF GLASS IN THE FRONT SEATS AND SOME IN THE BACK SEAT FLOOR AS WELL. CAUSED BLEEDING ON MY HEAD, ARM, HAND, AND FACE PRIMARILY AS I TRIED TO SHAKE/EXTRACT THE GLASS FROM ME. 5700 MILES ON ODOMETER. VEHICLE WAS RENTED FROM NATIONAL RENTAL CAR. ABOUT AN HOUR EARLIER. THE TEMPERATURE HAD DROPPED TO NEAR FREEZING AS WE CLIMBED THE SUMMIT AND THERE WERE A FEW SNOWFLAKES STARTING TO FALL. NO HAIL WAS SEEN OR HEARD. NO HAIL (OR ANY OTHER) DAMAGE ON ANY OTHER PORTION OF THE CAR. NATIONWIDE INSURANCE VERBALLY REPORTED THERE WERE NO INCIDENTS OF HAIL REPORTED THAT AFTERNOON IN THE STATE OF CO. NO FOREIGN OBJECTS BEYOND THE SUNROOF GLASS WERE FOUND INSIDE THE CAR. PICTURES ATTACHED. ALSO HAVE FULL VIDEO OF THE CAR INSIDE AND OUT AFTER THE SUNROOF EXPLODED. *JS

ODI #11229137UNKNOWN OR OTHER

YOU CAN HEAR WIND WHEN DRIVING YOUR VEHICLE. WHEN YOU GET UP TO 50 MILES PER HOUR IS WHEN U CAN HEAR IT GOOD. ALSO YOU CAN SMELL FREON. I REPORTED THIS TO MY DEALERSHIP WITHIN TWO WEEKS OF PURCHASE.

ODI #11228331POWER TRAIN

TRANSMISSION HARD SHIFTING COMING TO A FULL STOP AND THE LURKING JERK WHEN NOT FULLY STOPPING AND THEN PRESSING GAS

ODI #11228448ELECTRICAL SYSTEM,UNKNOWN OR OTHER

I BOUGHT A BRAND NEW 2019 RAV4 LIMITED WITH 150 MILES ON THE ODOMETER, NOW HAS ABOUT 460 MILES. A FEW DAYS INTO THE PURCHASE, I NOTICED YELLOW TICK MARKED GLITCHES SHOWING UP ON MY DRIVERS CENTER MAIN CONSOLE. THIS MAIN CONSOLE DISPLAYS MY MPH, SPEED LIMIT, LTA, AND MORE. I THOUGHT NOTHING OF IT AS IT WENT AWAY FOR A FEW MINUTES WHEN I TURNED ON/OFF MY CAR, BUT IT WOULD SHOW UP AGAIN. AFTER THESE YELLOW TICK MARKS STARTED SHOWING, MY WHOLE MAIN CENTER SCREEN WILL GO BLACK WITH ONLY THE REAR SEAT BELT RED LIGHT, PARK, AND BSM LIGHTS FLASHING. IN ADDITION, MY ANALOG RPM, GAS GAUGE, AND TEMP GAUGE WERE ALL DOWN. I WAS DRIVING BLIND FOR A WHILE, UNTIL I HAD TO PULL OVER ON THE HIGHWAY/STREET TO RESTART MY CAR SO THAT I CAN SEE MY MAIN DASH (RPM,MPG,TEMP,GAS,ETC) AGAIN. SOME OF THE PICTURES THAT ARE ATTACHED WITH BLACK SCREEN ARE EXAMPLES OF MYSELF TURNING ON/OFF MY CAR WHILE I WAS STUCK IN TRAFFIC SO I COULD RESTART/SEE ALL OF MY MAIN DASH CONSOLE GAUGES, RPM,MPG, ETC. WHEN MY SCREEN GOES DARK, I HAVE TO LOOK AT THE OTHER CARS TO MATCH THEIR SPEED BECAUSE I WAS BASICALLY DRIVING BLIND. THIS IS A SERIOUS SAFETY CONCERN TO MYSELF AND MY FAMILY! I HAVE A VIDEO OF THIS SCARY OCCURRENCE, BUT THE VIDEO FILE IS TOO BIG TO ATTACH. I TOOK THE CAR IN THE DAY OF THIS STARTED TO HAPPEN AND IT CONTINUE TO SIT IN THE DEALERSHIP.

ODI #11222805SERVICE BRAKES

ELECTRONIC PARKING BRAKE MALFUNCTION. THE VEHICLE HAD NOT BEEN DRIVEN IN A FEW DAYS, IT WAS PARKED IN OUR ENCLOSED GARAGE. STARTED VEHICLE SHIFTED INTO DRIVE, LET OF BRAKE AND VEHICLE WOULD NOT MOVE FORWARD. I THEN APPLIED LIGHT THROTTLE AND STILL THE VEHICLE WOULD NOT MOVE. I COULD FEEL RESISTANCE FROM THE REAR WHEELS. I SHIFTED BACK INTO PARK AND MANUALLY CYCLED THE PARKING BRAKE SWITCH. NOTICED THAT THE PARKING BRAKE LIGHT INDICATOR IN THE INSTRUMENT CLUSTER WOULD NOT ILLUMINATE. NO AUDIBLE NOISE OF PARKING BRAKE ACTUATOR FUNCTIONING. CYCLING THE PARKING BRAKE SWITCH DID NOTHING. I TRIED TURNING THE ENGINE OFF AND BACK ON, THIS DID NOT RESOLVE THE SITUATION. SHIFTED BACK INTO DRIVE AND GENTLY APPLIED LIGHT THROTTLE, THEN SHIFTED INTO REVERS AND APPLIED VERY LIGHT THROTTLE. I REPEATED THIS A FEW TIMES AND WITH A SUDDEN LOUD CLUNK THE E- BRAKE RELEASED AND THE VEHICLE MOVED FORWARD. I THEN CYCLED THE E-BRAKE SWITCH A FEW TIMES AND IT APPEARS TO FUNCTION PROPERLY AGAIN. THROUGH OUT THIS NO MESSAGES OR WARNING LIGHTS WERE DISPLAYED INDICATING ANY PROBLEM WITH THE E-BRAKE OR ANY SYSTEM. THIS VEHICLE HAS 2,400 MILES ON IT. IT HAS NEVER BEEN SUBJECTED TO ANY ENVIRONMENTAL CONTAMINATES THAT COULD POSSIBLY CAUSE THIS ISSUE. IT HAS NEVER BEEN OFF-ROAD, NO EXPOSURE TO SNOW, MUD, DIRT OR FREEZING TEMPS. THIS IS A SAFETY HAZARD! I HAVE NO IDEA IF OR WHEN THE ELECTRONIC EMERGENCY BRAKE MAY FAIL TO ENGAGE OR DISENGAGE. I TALKED TO THE DEALER AND THERE SUGGESTION WAS TO WAIT UNTIL IT HAPPENS AGAIN AND HAVE IT TOWED IN. THIS IS AN ALL WHEEL DRIVE VEHICLE SO ATTEMPTING TO WINCH IT UP ON A TOW TRUCK WOULD LIKELY FREE THE STUCK BRAKE, OR DAMAGE THE DRIVE TRAIN. THIS IS EXTREMELY FRUSTRATING.

ODI #11221492FUEL/PROPULSION SYSTEM

WHEN FILLING MY TANK, AUTO-SHUTOFF HAPPENS WHEN THE TANK IS AT LEAST 2 GALLONS SHY OF BEING FULL. I KNOW THIS BECAUSE MY GAS GAUGE DOES NOT INDICATE FULL AND I AM ABLE TO ADD AN ADDITIONAL 2-2.5 GALLONS TO MY TANK, THOUGH IT TAKES A WHILE BECAUSE I HAVE TO PUSH THROUGH ALL THE AUTO SHUTOFFS. IT HAPPENS EVERY TIME I FILL UP REGARDLESS OS THE STATION I'M FUELING AT.

ODI #11220895UNKNOWN OR OTHER

THE ENGINE OF THIS VEHICLE CAN BE TURNED OFF BY PRESSING THE KEYLESS "OFF" BUTTON ON THE DASH WITHOUT THE TRANSMISSION HAVING TO BE IN "PARK". I TURNED OFF THE ENGINE WITH THE TRANSMISSION IN THE DRIVE POSITION ON A SLIGHT INCLINE IN A SHOPPING CENTER PARKING LOT I EXITED THE CAR AND IT ROLLED BACKWARDS. I WAS ABLE TO JUMP BACK INTO THE CAR, START THE ENGINE, ROLL FORWARD, PUT IT IN PARK AND TURNED OFF THE ENGINE. HAD THIS BEEN ON A STEEPER INCLINE I WOULD NOT HAVE HAD A CHANCE TO GET BACK INTO THE CAR AND STOP IT FROM ROLLING BACKWARDS. IT COULD EASILY HAVE HIT OTHER CARS OR PEOPLE WALKING IN THE PARKING LOT. THIS IS A SCARY SITUATION AND COULD BE REMEDIED BY THE MANUFACTURERS BY ENSURING THAT THE ENGINE CAN ONLY BE TURNED OFF WITH THE TRANSMISSION IN THE PARK POSITION. THIS WAS A RENTAL CAR FROM THE DALLAS/FORT WORTH AIRPORT.

ODI #11220019POWER TRAIN

AFTER CAR HAS WARMED UP, ACCELERATING AROUND 20-30MPH IT MAKES A GRINDING NOISE. TYPICALLY HAPPENS WHEN THE AWD SWITCHES TO 2WD.

ODI #11220210ENGINE

VEHICLE MAKES A GRINDING/WINDING/LURCHING NOISE WHILE ACCELERATING, BRAKING AND DURING NORMAL DRIVING. PROBLEM GETS WORSE EVERY DAY.

ODI #11218654POWER TRAIN

WHILE DRIVING MY 2019 RAV4 ADVENTURE IN SLOW SPEEDS, SPECIALLY WHEN ACCELERATING AND BRAKING, I HEAR A NOISE COMING FROM THE TRANSMISIN. IT HAS AN 8 SPEED AUTOMATIC TRANSMISSION AND WHEN SHIFTING IN THE LOWER GEARS IT MAKES A SOUND NOT USUAL IN ANY VEHICLE I HAVE PREVIOUSLY DRIVEN. ONLY HAD IT FOR THREE MONTHS AND TOOK IT TO SERVICE TO BE NOTIFIED IT IS A CHARACTERISTIC OF THE ENGINE/TRANSMISSION. FIRST TIME I GET THAT AN UNUSUAL SOUND, A SOUND I CAN FEEL IN MY FEET WHILE DRIVING, IS A CHARACTERISTIC OF THE CAR. IT WASN'T MENTIONED IN THE FEATURES AND HAVE BEEN TOLD THAT PEOPLE HAVE COMPLAINED ABOUT IT IN THE DEALERSHIP. TOYOTA SHOULD ADDRESS THIS PROBLEM, IT IS VERY ANNOYING FOR A BRAND NEW CAR.

ODI #11210541POWER TRAIN

GRINDING FROM TRANSFER CASE AT 2000 MILES AT 20 - 25 MPH

ODI #11209676POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

VEHICLE WILL NOT ACCELERATE WHEN PUSHING DOWN ON THE GAS PEDAL. THIS CAN OCCUR WHEN LEAVING A PARKING PLACE OR. FROM A TRAFFIC LIGHT. THE ENGINE DOES NOT STOP RUNNING. IT HAS ONLY HAPPENED THREE TIMES, BUT COULD CAUSE AN ACCIDENT. THE TOYOTA DEALER COULD NOT DUPLICATE THIS AT THE 5000 MILE INSPECTION AND THERE ARE NO CODES SET NOR DOES IT SET A CHECK ENGINE LIGHT WHEN IT HAPPENS.

ODI #11205702VISIBILITY

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT THE EXTERIOR REARVIEW MIRRORS SHOOK AND RATTLED. ALSO, WHILE DRIVING, IT LOOKED AS IF TWO VEHICLES WERE SHOWN IN THE MIRRORS EVERY TIME. THE DRIVER'S SIDE REARVIEW MIRROR WAS ESPECIALLY AFFECTED. THE CONTACT'S VISION REMAINED BLURRED WHILE USING THE MIRROR. THE VEHICLE WAS TAKEN TO TOYOTA OF NORTH SCRANTON (3400 N MAIN AVE, SCRANTON, PA 18508, (570) 489-7584), BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THEY STATED THE FAILURE WAS A "MANUFACTURER'S DEFECT". THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 1,921.

ODI #11204698POWER TRAIN

TL* THE CONTACT RENTED A 2019 TOYOTA RAV4. WHEN THE CONTACT ATTEMPTED TO SHIFT THE VEHICLE IN REVERSE, THE GEAR SHIFTER CAME OUT OF THE TRANSMISSION BOX. THE CONTACT QUICKLY PLACED THE GEAR SHIFTER BACK IN THE TRANSMISSION BOX AND NOTIFIED THE RENTAL FACILITY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT WAS STILL WAITING TO SWITCH OUT THE VEHICLE WITH THE RENTAL COMPANY. THE CONTACT WAS UNSURE IF THE RENTAL COMPANY NOTIFIED THE DEALER AND MANUFACTURER. THE FAILURE MILEAGE WAS 5,218. THE VIN WAS UNKNOWN.

ODI #11186970STEERING,VEHICLE SPEED CONTROL

I EXPERIENCED SEVERAL NEAR MISSES RELATED TO TWO ADAS FEATURES AS I RENTED THIS NEW RAV4 IN ATLANTA. FIRSTLY, THE LANE-CENTERING FEATURE ACTIVELY TRIED TO GUIDE MY VEHICLE OUT OF ITS LANE WHILE DRIVING ON THE HIGHWAY. THIS TYPICALLY OCCURRED WHEN DRIVING ACROSS OVERPASSES WHERE THE PAVEMENT TYPE TRANSITIONED. THE LEFT AND RIGHT LANE MARKINGS WERE PRESENT ON THE PAVEMENT THROUGHOUT THESE EVENTS. THE STEERING WHEEL MOVED WITH FORCE AND SPEED--HAD MY REACTION TIME BEEN HALF A SECOND LONGER, I WOULD HAVE STRUCK VEHICLES NEXT TO ME. SECONDLY, THE VEHICLE'S FULL-RANGE ADAPTIVE CRUISE CONTROL BRAKED ABRUPTLY, ESPECIALLY AT LOWER SPEEDS, ON NEARLY EVERY OCCASION WHERE HIGHWAY/CITY TRAFFIC SLOWED OR STOPPED. I WAS NEARLY REAR-ENDED DUE TO THE JERKY ACTIONS OF THE SYSTEM. THE VEHICLES IN FRONT BRAKED SMOOTHLY DURING THESE EVENTS--ONLY MY VEHICLE SLAMMED ON ITS BRAKES WHEN IT COULD HAVE LIGHTLY APPLIED THEM TO SLOW DOWN SAFELY. IT APPEARS THAT TOYOTA MIGHT HAVE MY DATA FROM 3/13/2019, SINCE A STICKER ON THE OVERHEAD CONSOLE STATES: "VEHICLE DATA TRANSMISSION IS ON! YOUR VEHICLE WIRELESSLY TRANSMITS LOCATION, DRIVING AND VEHICLE HEALTH DATA TO DELIVER YOUR SERVICES AND FOR INTERNAL RESEARCH AND DATA ANALYSIS..." I HOPE THAT NHTSA CAN WORK WITH TOYOTA TO EXAMINE THESE RECORDS AND IMPROVE THESE SYSTEMS.

CriticalEGR issue detected

Head gasket failure and engine overheating — EGR cooler failure is the leading cause of catastrophic engine failure on diesel engines

HighFUEL PUMP issue detected

Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways

HighPOWER STEERING issue detected

Loss of power steering assist — vehicle becomes difficult to control especially at low speeds and during parking

Annual complaints and reliability score for TOYOTA RAV4 — recall years marked in red
0971930501002020201920192020202120222023202420252026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 865 total NHTSA complaints filed over 8 years, with the worst year being 2020 (193 complaints, including 3 crash reports).

The amber reliability line averaged 10/100 across the vehicle's life — dropping as low as 10 in 2019 when complaint severity peaked.

The recalls (red dashed lines) were issued in the same year or before complaints peaked, suggesting the manufacturer identified and acted on the defect relatively quickly.

Red dots on the amber line flag 8 years (2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026) where complaints included crash events — these are the highest-severity incidents in the dataset.

ACTIVESPECIAL COVERAGESSC 80G
Toyota/Lexus 3.5L V6 Oil Consumption Special Service Campaign
Engine – 2GR-FKS / 2GR-FE 3.5L V6 (Piston Rings / Oil)
COVERAGE:10 years / 150,000 miles from original sale date

2GR-FKS and related 3.5L V6 engines exhibit excessive oil consumption due to piston ring design. Toyota issued Special Service Campaign SSC 80G extending warranty coverage for oil consumption diagnosis and piston ring replacement where consumption exceeds 1 quart per 1,200 miles.

HOW TO CLAIM: Visit any Toyota or Lexus dealer and request an oil consumption test. The dealer will monitor consumption over 1,200 miles. If consumption exceeds the threshold, rings are replaced under SSC 80G at no charge. Keep oil consumption records if denied.

Coverage eligibility depends on your VIN, original sale date, and current mileage. Always verify with an authorized dealer or manufacturer customer service — programs may have been updated since this database was compiled.

Details & Analysis
Financial
$0
Annual Fuel
EPA estimate
$1,800
Annual Insurance
US average
$1,800
Annual Maintenance
7-yr-old vehicle avg
$864
Annual Depreciation
Current period
Estimated 5-Year Total Cost
Fuel + Insurance + Maintenance + Depreciation
$22,320

Estimates use EPA fuel economy data, AAA 2024 national averages for insurance and maintenance, and a standard depreciation curve. Actual costs vary by location, driving habits, and vehicle condition.

$39,091
~$652/mo over 5 yrs
$0.5/mi
cost per mile
Fuel
$10,000
Insurance (est.)
$7,500
Maintenance
$11,500
Repair Risk Buffer
$6,000
Depreciation
$4,091

Estimated 5-year cost of ownership: $39,091 (~$652/mo). Repair risk buffer is standard due to vehicle risk profile.

$10,000
Low
$12,000
Est. Value
$14,000
High

Based on original MSRP of $33,650 with suv depreciation curve. Range reflects ±15% market variance. Actual value depends on condition, options, and local demand.

7 open recalls (unverified repair status)−$3,500
3 recalls over 2 years old — likely uncompleted−$1,200
Total recommended deduction−$4,700
Suggested fair offer: ~$7,300
HIGH
Inspect for egr issue detected — ask for repair records
Head gasket failure and engine overheating — EGR cooler failure is the leading cause of catastrophic engine failure on diesel engines
HIGH
Inspect for fuel pump issue detected — ask for repair records
Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways
HIGH
Inspect for power steering issue detected — ask for repair records
Loss of power steering assist — vehicle becomes difficult to control especially at low speeds and during parking
HIGH
Verify recall FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP has been repaired
Recall on record for: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla
HIGH
Verify recall ENGINE AND ENGINE COOLING has been repaired
Recall on record for: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid an
HIGH
Verify recall STEERING:ELECTRIC POWER ASSIST SYSTEM has been repaired
Recall on record for: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equi
HIGH
Verify recall SUSPENSION:FRONT:CONTROL ARM:LOWER ARM has been repaired
Recall on record for: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The fro
HIGH
Verify recall EQUIPMENT:OTHER:LABELS has been repaired
Recall on record for: Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris i
MEDIUM
Test drive and inspect: UNKNOWN OR OTHER
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: ENGINE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.
15%
18-month
28%
2-year
Low Probability
Cumulative 2-year risk: 28%

15% baseline recall probability — no strong indicators of an imminent recall.

  • Multiple prior recalls — pattern of safety issues on this model

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions
Full Coverage
$1,650–$2,090/yr
~$138–$174/mo
Liability Only
$560–$710/yr
~$47–$59/mo
Category: Standard Vehicle
7-year-old vehicle: −7% (moderate depreciation)

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

TOYOTA has been fined $1217M+ by NHTSA. Most recently in 2014: Criminal settlement — concealed unintended acceleration defects for years before recall.

2014$1200MCriminal settlement — concealed unintended acceleration defects for years before recall
2012$17MFailure to promptly notify NHTSA of power window defect

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Vehicle Identity

VIN2T3Y1RFV7KC007146
Model Year2019
MakeTOYOTA
ModelRAV4
TrimLimited
SeriesAXAA52L/AXAA54L/AXAH54L
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)

Body & Configuration

Body StyleSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Doors5
Seat Rows5
Drive Type4x2
Fuel TypeGasoline
TransmissionAutomatic

Engine

Engine Cylinders4
Displacement (L)2.5
Horsepower203

Manufacturer

ManufacturerTOYOTA MOTOR MANUFACTURING CANADA
Assembly CityCAMBRIDGE
Assembly CountryCANADA

VIN Structure

WMI (Chars 1–3)2T3
Check Digit (Char 9)7
Model Year Code (Char 10)K
Plant Code (Char 11)C
Sequence (Chars 12–17)007146

Safety Data

NHTSA Recall Count7
NHTSA Complaint Count865
2
1
T
2
3
3
Y
4
1
5
R
6
F
7
V
8
7
9
K
10
C
11
0
12
0
13
7
14
1
15
4
16
6
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
2
World Manufacturer
Country & region of manufacture
Position 1
T
Manufacturer
Specific manufacturer identifier
Position 2
3
Vehicle Type
Division or vehicle type
Position 3
Y1RFV
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
7
Check Digit
Mathematical validation character
Position 9
K
Model Year
Year of manufacture
Position 10
C
Assembly Plant
Where the vehicle was assembled
Position 11
007146
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
Canada
From VIN position 1 (2)
Model Year Character
"K" → 2019
Could also be 1989
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 6/5/2026, 4:14:55 PM.