2LMPJ8LP5HBL228252017 LINCOLN MKXReserve

During a manufacturer-mandated software module update, North Central Ford (Plano, TX) bypassed continuous power supply safety protocols. This negligence caused a voltage drop, interrupted the software flash, and completely corrupted the Accessory Protocol Interface Module (APIM). The dealership returned the vehicle to me, stating the update was complete. The corrupted module failed to power down, causing a severe parasitic drain that completely killed the battery overnight, leaving the vehicle immobilized and immune to jump-starting. The APIM is completely corrupted. The disabled vehicle was towed back to North Central Ford and remains available for immediate inspection. Safety Risks: The corrupted APIM permanently disabled the federally mandated backup camera (violating FMVSS 111) and touch-screen climate/defroster controls, creating severe rear and forward visibility hazards. The module's failure to sleep causes a continuous parasitic battery drain that has already stranded me and introduces a high risk of sudden electrical failure in traffic. Dealer Confirmation: North Central Ford's paperwork confirms they caused the failure. Their Day 1 intake Multi-Point Inspection officially documented my battery in "GOOD CONDITION" prior to service, and their initial invoice explicitly states the update was "UNSUCCESSFUL." Furthermore, after I supplied a new replacement battery for a second diagnostic, they confirmed a U2100 code (Initial Configuration Not Complete), proving the module was electronically wiped during their botched procedure. Prior Symptoms / Inspections: None. The electrical system and screen were fully functional prior to the software update. Inspected solely by North Central Ford. Status: The General Manager dismisses their own diagnostic codes, refuses to repair these technician-caused safety defects under consequential damage guidelines, and is attempting to charge me out-of-pocket, The vehicle remains at the dealership due to active safety hazards.

The contact owns a 2017 Lincoln MKX. The contact stated that after the vehicle was serviced by the dealer under an undisclosed recall repair, the rearview camera and other driver-assisted features became inoperable. The camera was functioning properly prior to the recall repair. The dealer indicated that there was no failure at the time with the back-over prevention camera, and no repair was performed. The manufacturer was notified of the failure. The failure mileage was. 172,500.

The contact owns a 2017 Lincoln MKX. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The brake pedal was soft and spongy. In addition, the service brake warning light was illuminated. The contact depressed the brake pedal to the floor, and the vehicle rolled forward before coming to a complete stop. The vehicle was driven to the residence of a friend. The failure reoccurred. The contact stated that the brake pedal was depressed to the floor to stop the vehicle. The contact's friend, who was an independent mechanic, diagnosed the vehicle and determined there was failure with rear passenger's side brake hose. The contact was informed that the rear passenger's side brake hose needed to be replaced. The vehicle was being repaired. The contact referenced NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the parts were not available for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,779.

The contact owns a 2017 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2017 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact called the local dealer. The vehicle was not diagnosed or repaired due to parts being on back order. The contact called another local dealer, Rosen Ford Belleville (222 County Hwy PB, Belleville, WI 53508); and it was confirmed that parts were on back order. The manufacturer was contacted, but no additional assistance was provided. The contact had not experienced a failure.

Brake fluid leaks, loss of braking. Brake light showing on dash. Noticeable leak when parked. When driven, brakes have to be pressed to floor to begin operating

The contact owns a 2017 Lincoln MKX. The contact stated that while reversing, the back-over prevention camera displayed a black screen. The contact stated that the failure impaired the ability to operate the vehicle safely. In addition, the contact stated that the failure prevented the contact from seeing anything behind the vehicle while reversing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not included in a recall for the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

I received a recalled noticed regarding a potential brake(s) failure. Currently the manufacture does not have sufficient parts and does not provide any ETA on when parts do become available. In the light of the situation, I would rather filed a complaint than risking my life or the lives of others due to the manufacture unable to provide the need parts to resolved this serious issue. I am taking proactive steps to protect myself before I find myself in the worst case scenario.

The contact owns a 2017 Lincoln MKX. The contact stated while driving approximately 30-40 MPH and depressing the brake pedal, the vehicle failed to respond. The contact stated that the vehicle was coasted downhill to decelerate. The contact pulled into a parking lot and engaged the parking brake to stop the vehicle. No warning light was illuminated. An independent mechanic was contacted. The vehicle was towed to an independent mechanic, where it was diagnosed that the rear brake hoses needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 25V544000(Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

I recently had some touch up work done on my car. While in I had an estimate done on my headlights because they constantly had condensation and moisture inside the light cover, This is at all times of the day and especially challenging in the winter months when there was ice frozen over. My body shop called the local dealer to get pricing on parts. Can provide the body shop and dealership if needed. When talking to the service department they informed my body shop that they had issues with the original install of these lights and the seals were compromised letting moisture in that could not easily leave. This explains why, not one, but both of my lights are doing the same thing and compromising my safety especially at night. They are only giving out partial light due to having heavy condensation or ice covering the internal side of the headlight. This is not an issue that would activate any warning lamps or messages just visual compromised.

What component or system failed or malfunctioned, and is it available for inspection upon request? Battery drain How was your safety or the safety of others put at risk? stranded due to battery failure Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No

Brake line failure. Had local repair shop repair brakes and realign, because I had to jump a curb at 40mph to avoid collision. Ford refuses (thru nonresponsive) to pay damages. Recall repaired weeks later by plate valley ford of Kearney NE.

I took Automobile in for 4 new tires and the tire shop had to replace 5 Lug Nuts.

While driving on interstate 271/480 my check engine light started flashing and my car suddenly died putting me in harms way as I tried navigating 3 lanes to get to the berm. It was towed to 2 different Lincoln dealerships where they both confirmed the engine lost compression and would need a full replacement. This vehicle is only a 2017 and 100K miles and shouldn't have total engine failure at that age. I read articles on NHTSA investigating Ford engines and feel this may have a similar engine issue and is worth investigating. Please let me know how I can assist.

The contact owns a 2017 Lincoln MKX. The contact stated that while driving at an undisclosed speed with the brake pedal depressed to the floorboard, the vehicle failed to come to a complete stop. The contact stated that the brake pedal had to be manually raised to the normal upright position. Upon visual inspection, the contact observed brake fluid leaking from the rear brake lines underneath the vehicle. The brake fluid warning light was illuminated prior to the failure. The vehicle was taken to an independent mechanic, who determined that the passenger’s side rear brake hose had ruptured. The vehicle was repaired, but the failure later occurred on the driver’s side rear brake hose. After investigating the failure, the contact related it to NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 70,000.

Lug nuts are swollen and almost impossible to remove. I could not change a flat tire. Firestone insisted that I needed to replace the lug nuts. Apparently this is a known Ford/Lincoln problem.

Was told from FORD that the lug nuts are swelling and need replaced at$179! I have had many brands of vehicles and have never heard of this before

The contact owns 2017 Lincoln MKX. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The contact stated that the failure also occurred while driving at highway speeds. After restarting the vehicle, the vehicle would operate normally. The contact stated that during the failure, the check engine and traction control warning lights were illuminated. The vehicle was taken to the local dealer who was unable the determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 58,000.

The seatbelt On the driver side doesn’t work it will not come out cannot clamp on it has been looked at by an independent service technician there were no warning lights came on The service center said the seatbelt and it parts has to be replaced

Vehicle Leased for 36 months December, 2016. 3 miles on it. At end of lease then purchased the vehicle with a Lincoln Premier Warranty. June 2021 the passenger side dashboard began to lift from its mounting and bubbling up and sort of waffeling across the top of the dashboard then migrating toward the Airbag assembly. Complaint made to Lincoln June 2021. Instructed to take it to a local Lincoln Dealer. Dealer indicated repair would cost some 5 to 6 thousand dollars and that it was not covered under any warranty. Current vehicle mileage: 17,200. Making things worse is that the Airbag is integral to the dashboard. Further lifting and/or peeling off would necessarily present a serious safety and possibly functional hazard, let alone cosmetic features. This is a luxury SUV (Lincoln MKX Black Label) costing approximately 75 thousand dollars, by no means Chump Change. A verbal complaint to Lincoln Customer Service late August 2021. It was indicated this item was NOT covered under warranty and be a total cost to the owner. Not good enough! My position is that is was a manufacturing defect. This whole issue was covered in a certified letter to Lincoln Customer Service September 15, 2021; as yet no reply or resolution from Lincoln.

The contact owns a 2017 Lincoln MKX. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED GRAPEVINE LINCOLN (801 E. STATE HWY 114, GRAPEVINE, TX 76051, (817) 442-3777) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA 20V414 RECALL DID 7/10/20 NOT REMEDIED.

NHTSA 19V-809 BATTERY CABLE MAY CHAFE & CAUSE ELECTRICAL SHORT

TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BILL COLLINS FORD LINCOLN OF LOUISVILLE (4220 BARDSTOWN RD, LOUISVILLE, KY 40218, (502) 459-9550) AND OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222, (502) 426-2500) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING AT NORMAL HIGHWAY SPEED'S THE ENGINE SHUTS DOWN WITH NO THROTTLE RESPONSE OR ACCELERATION. THE ONLY OPTION IS TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. AT THAT POINT THE ENGINE IS AT A VERY SLOW AND ROUGH IDLE WITH THE ORANGE SERVICE WRENCH AND WARNING LIGHTS ILLUMINATED ACROSS THE DASH. TO REGAIN A THROTTLE RESPONSE, THE OPERATOR MUST TURN THE VEHICLE OFF AND RESTART IT, THIS RESETS SOMETHING FOR A SHORT PERIOD OF TIME. THIS IS THE FIFTH TIME THAT THE VEHICLE HAS SHUT DOWN DURING NORMAL TRAVEL AND IT HAS BEEN TO THE DEALER WITH NO CODES FOUND AND NO SOLUTION. I NOW CONSIDER THIS VEHICLE TO BE VERY UNSAFE AFTER HAVING THIS FAILURE WHILE BEING IN THE LEFT LANE PASSING A TRACTOR TRAILER TRUCK.

BELT JAMS WITHOUT LETTING ME PULL IT TO PUT IT ON.

TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V226000 (ELECTRICAL SYSTEM). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MAC HAIK JACKSON CHRYSLER DODGE JEEP RAM 5395 INTERSTATE 55 NORTH FRONTAGE RD, JACKSON, MS 39206 (844) 332-1864 WHO STATED THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. PARTS DISTRIBUTION DISCONNECT.

RECALL NOTICE 19S41. RECEIVED NOTIFICATION ON 5/2/2020 THAT PARTS ARE AVAILABLE. CONTACTED LOCAL DEALERSHIP, FELIX SABATES LINCOLN, ON 5/5/2020 TO SCHEDULE RECALL. WAS TOLD AT THE TIME, THEY HAD TO ORDER THE PART FOR RECALL AND IT WILL BE APPROXIMATELY 2-3 WEEKS. ON 6/2/2020, I MADE ANOTHER CALL ASKING FOR UPDATE ON RECALL PARTS.WAS TOLD THAT PART HAS NOT ARRIVED AND IT WILL BE ANOTHER 2 WEEKS. CALLED AGAIN ON 6/15/2020 FOR UPDATE. AGAIN WAS TOLD STILL WAITING ON PARTS. MAYBE ANOTHER 2 WEEKS. CALLED AGAIN ON 7/1/2020 AND WAS TOLD PARTS STILL HAVE NOT ARRIVED. THE GAVE THE REASONING AS COVID-19 AS THE PROBLEM FOR DELAY IN RECEIVING PARTS. CALLED LINCOLN ON 7/13/2020 AND WAS TOLD TO CONTACT LOCAL DEALERSHIP FOR UPDATE. CALLED DEALERSHIP AGAIN ON 7/29/2020 AND HAVE NOT RECEIVED A CALL BACK AS OF 8/2/2020. THIS HAS BEEN GOING ON FOR 90 DAYS AND I BELIEVE THIS TO LONG FOR THE RECALL FIX.

TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED RIVERSIDE FORD LINCOLN LOCATED AT 2089 RIVERSIDE DR, MACON, GA 31204, AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED SHE HAS CALLED NUMEROUS TIMES.*JB

TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. OLIVER FORD LOCATED AT 1001 E JEFFERSON ST, PLYMOUTH, IN 46563, (574) 935-1001, AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB

TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO PUGMIRE LINCOLN OF MARIETTA (1865 COBB PKWY SE, MARIETTA, GA 30060; (770) 952-2261) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRINSON FORD LOCATED AT 1951 E. HIGHWAY 31, CORSICANA, TX 75110, (903) 874-8880, AND THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. PARTS DISTRIBUTION DISCONNECT.

10 MILES AFTER STARTING OUR 2017 LINCOLN MKX IT SUDDENLY GAVE ME THE WARNING CODE OF ERROR: VEHICLE SHUTTING DOWN NOW. THE CAR COASTED ACROSS 5 LANES OF SPEEDING TRAFFIC. I ALMOST DIED WITH OUR SMALL CHILD IN THE CAR. THE CAR RESTARTED FINE ON THE SIDE OF THE ROAD. SANDERSON LINCOLN TOWED THE CAR AND DID THE BARE MINIMUM TESTS ON THE CAR PER THE MANUFACTURER STANDARDS. I REQUESTED THEM TO DO MORE AS THIS EXACT SAME SITUATION HAS HAPPENED TO OTHER LINCOLN OWNERS MULTIPLE TIMES IN ONE CAR. THERE HAS ALSO BEEN A RECALL ON THIS ON PREVIOUS YEARS. THIS VEHICLE ALSO HAD SOME STRANGE ACCELERATION ISSUES WHEN WE INITIALLY BOUGHT IT AND IT WAS DISMISSED BY THE SERVICER. LINCOLN CUSTOMER SERVICE NOW TOLD US WE ARE OUT OF LEMON LAW AND THEY CANNOT HELP US. DUH. LINCOLN CUSTOMER SERVICE ALSO DID SHADY THINGS TO US. THEY WOULD CALL US AT 11PM FLORIDA TIME FROM A DUMMY PHONE LINE SO THAT THEY COULD "SAY" THEY CALLED US. THE SERVICER REPLACED OUR BATTERY AND CALLED IT A DAY. INITIALLY THE MANUFACTURER SEEMED OUTRAGED THAT THE BATTERY COMPLETELY FRIED ON THE VEHICLE DURING TESTING....THEN THEY SUDDENLY CHANGED THEIR TUNE AND SAID WE WERE OUT OF LEMON LAW IN OUR STATE.

HAS CARBON MONOXIDE IN THE CABIN ON HIGHWAY DRIVING . I HAVE A CO METER AS I HAVE HAD THE CAR IN TO DEALER 7 TIMES FOR SAME ISSUE & IT IS STILL NOT FIXED. THEY NOW CLAIM IT IS OK BUT STILL HAVE 15 PPM IN 10 MINUTES OF DRIVING ON HIGHWAY AND LEVEL STILL RISING. THEY SAY THIS IS AN ACCEPTABLE LEVEL. I OPEN WINDOWS & CO LEVEL DROPS TO 2PPM. THEN CLOSE WINDOWS & METER READS AGAIN IN 15 MIN 15PPM. THIS CAR IS NOT SAFE. & LINCOLN WILL NOT TAKE IT BACK. PLEASE CONTACT ME & TAKE CAR FOR TESTING IF YOU WISH I HAVE 3 MONTHS LEFT ON LEASE .THEN SOMEONE NEW WILL DIE DRIVING THIS NOT KNOWING THIS ISSUE. THIS HAS BEEN GOING ON FOR 2.5 YEARS DOES NOT HAVE ISSUE IN CITY DRIVING METER DOES NOT MOVE OVER 3PPM . ONLY ON HIGHWAY DRIVING. EVEN MORE WHEN CLIMBING GRADES . LEVELS GO UP TO 15PPM IN 5-8 MIN. THEN OF COURSE I OPEN WINDOWS. LAST FIX 8-15-19 THEY CLAIM TO HAVE FIXED A BAD BACK DOOR SEAL. DID NOT CHANGE LEVELS WHEN DRIVING ON HIGHWAY SAME .

I WAS DRIVING AT 50 MPH ON A MAIN HIGHWAY WHEN SUDDENLY HEARD A BELL TONE, THE CAR BEGAN TO SLOW DOWN, THE ENGINE HAD SHIFTED INTO NEUTRAL AND THE MESSAGE CENTER STATED THE ENGINE WAS SHUTTING OFF. I STEERED TO THE SIDE OF THE ROAD AND RESTARTED THE ENGINE. THIS HAS LEFT ME QUITE SHAKEN AS WE HAVE ONLY OWNED THIS VEHICLE FOR A LITTLE OVER 2 WEEKS AND DO NOT KNOW WHAT TO EXPECT. WE HAVE SEEN THIS HAS OCCURRED WITH OTHER OWNERS, ALSO.

WE HAD TAKEN OUR LINCOLN FOR WARRANTY WORK ON THE NAVIGATION/STEREO AND IT WAS DETERMINED A PART NEEDED TO BE ORDERED. WE WERE TOLD WE COULD DRIVE THE CAR WHILE WAITING ON THE PART TO ARRIVE BUT WHEN WE WENT TO PICK IT UP OUR CAR WOULD NOT START. THE DEALERSHIP CHARGED THE BATTERY AND RAN IT THROUGH SOME TESTS AND EVERYTHING CHECKED OUT SO WE PICKED IT UP THE NEXT DAY. ONE DAY LATER THE VEHICLE ONCE AGAIN WOULD NOT START. DEALERSHIP ONCE AGAIN CHARGED BATTERY AND RAN IT THROUGH TESTS AND ONCE AGAIN EVERYTHING CHECKED OUT. WE DECIDED TO LEAVE THE VEHICLE AT THE DEALERSHIP UNTIL THE PART FOR THE NAVIGATION/STEREO WAS REPLACED AND THEN PICKED IT UP. WE DROVE IT ABOUT A WEEK WITH ABSOLUTELY NO PROBLEMS UNTIL I WAS PULLING OUT OF A PARKING LOT INTO A STREET AND MY CAR LOST ALL POWER INCLUDING STEERING WITHOUT ANY WARNING. I MANAGED TO COAST INTO A SINGLE LANE SO I WASNT BLOCKING THE ENTIRE STREET. MY CAR WOULD NOT RESTART GIVING A MESSAGE ABOUT POWER FAILURE OR POWER OFF ON THE DISPLAY. I TRIED RESTARTING SEVERAL TIMES WHILE SITTING BLOCKING TRAFFIC INCLUDING TAKING THE KEY FOB OUT OF THE CAR COMPLETELY FOR A FEW MINUTES THEN PLACING IT BACK IN THE CAR HOPING SOMETHING WOULD RESET AND STILL HAD NO LUCK. A TOW TRUCK ARRIVED AND TOWED MY LINCOLN INTO THE DEALERSHIP WHERE IT STARTED RIGHT UP SO NO CODE COULD BE FOUND. THE DEALERSHIP HAS NO WAY TO FIX THE ISSUE WITHOUT CODES. I FEEL LUCKY THIS PROBLEM HAS ONLY OCCURED IN RELATIVELY CALM TRAFFIC AND NOT WHILE I WAS ON THE INTERSTATE WHERE THIS ISSUE COULD BE DEADLY.

DURING HARD ACCELERATION, THE SMELL OF ROTTEN EGGS ENTERS THE CABIN REGARDLESS OF WHAT TYPE OF FAN IS BLOWING (AIR CONDITIONING - FRESH AIR OR RECIRCULATE). LINCOLN UNDER A TSB CLAIMED THAT THEY FIXED THE PROBLEM BY RESEALING THE REAR SEALS TO THE REAR HATCH. THE SMELL CONTINUES AND IF YOU DO RESEARCH, THIS IS A WIDESPREAD PROBLEM IN FORD EDGE'S, EXPLORER'S AND LINCOLN MKX'S. FORD DOESN'T SEEM TO THINK THAT EXHAUST ENTERING THE CABIN FOR WHICH THEY DO NOT HAVE FIX FOR IS WORTHY OF A SYSTEM WIDE RECALL. I SUSPECT THAT CARBON MONOXIDE AND OTHER POISONOUS GASES ARE ENTERING THE CABIN AND CANNOT BE GOOD FOR THE OCCUPANTS... THIS ISSUE WAS PRESENT FROM THE FIRST DAY I LEASED THE VEHICLE.

THE CAR SHUTS OFF WITHOUT WARNING WHEN YOU ARE DRIVING. IT HAS HAPPENED 6 TIMES IN THE LAST 3 MONTHS. THE POWER STEERING SHUTS OFF AND THE CAR COMES TO A COMPLETE STOP BEFORE YOU ARE ABLE TO TRY TO RESTART THE CAR. THIS IS A VERY SERIOUS SAFETY ISSUE WHEN THIS HAPPENS ON A BUSY HIGHWAY AND YOU ARE IN THE FAST LANE OR MAKING A LEFT TURN ACROSS ONCOMING TRAFFIC. I TOOK THE CAR TO A LOCAL DEALER (JERRY'S FORD OF LEESBURG VA) AND IT IS NOT SHOWING ANY MAINTENANCE CODES FOR THE ISSUE AND THEY SAID THERE IS NOTHING THEY CAN DO. I SPOKE TO FORD (CASE# CAS-17221031-Z4L4R3) AND THEY SAID TO DRIVE THE CAR UNTIL THE ISSUE HAPPENS AGAIN AND HAVE IT TOWED BACK TO THE DEALER AS RESTARTING THE CAR WILL CLEAR THE MAINTENANCE CODE. I TOLD FORD THIS WAS UNACCEPTABLE DUE TO THIS BEING A VERY SERIOUS SAFETY ISSUE AND I DIDN'T THINK IT WAS A GOOD IDEA TO PUT SOMEONE'S LIFE AT RISK TO TROUBLE SHOOT THE PROBLEM WITH THE CAR. FORD HAS NO OTHER OPTIONS AT THIS TIME. FROM RESEARCH I HAVE DONE ONLINE I CAN SEE OTHER PEOPLE HAVE HAD THIS SAME EXACT ISSUE. NHTSA ID NUMBERS 11047965 AND 11055106 SEEM TO BE THE SAME ISSUE.

STRONG SMELL OF EXHAUST LEAKAGE COMING FROM REAR OF VEHICLE WHEN ACCELERATING. OTHER OWNER OF MKX HAD SAME PROBLEM AND DEALER HAS CORRECTED.

TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE SUN ROOF CRACKED WITHOUT IMPACT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED TO HAVE A TOW MODE, WHICH WOULD ALLOW THE VEHICLE TO TOW. WHILE THE 39,000 LBS VEHICLE WAS TOWING A 50,000 LBS RV, THE VEHICLE'S BATTERY FAILED. THE VEHICLE WAS DESIGNED TO GO INTO PARK MODE, WHICH LOCKED ALL FOUR TIRES WHEN THE BATTERY FAILED. ONCE THE VEHICLE WENT INTO PARK MODE, IT CAUSED THE VEHICLE TO BE DRAGGED BY THE RV FOR SEVERAL MILES. THE CONTACT STATED THAT THE PARK MODE FEATURE SHOULD NOT OCCUR SINCE THE VEHICLE WAS IN NEUTRAL WHEN IN TOW MODE. THE CONTACT CALLED CAMELBACK FORD (1330 E CAMELBACK ROAD, PHOENIX, AZ 85014; 602-635-7551) AND WAS INFORMED THAT THE VEHICLE FUNCTIONED AS EXPECTED ACCORDING TO THE DESIGN OF THE FEATURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT THE CONTACT DID NOT RECEIVE A RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

STRONG SMELL OF ROTTEN EGGS IN PASSENGER CABIN. BECAME STRONGER AS VEHICLE SPEED INCREASES . A/C IN USE.

STRONG SMELL OF ROTTEN EGGS IN PASSENGER CABIN. BECAME STRONGER AS VEHICLE SPEED INCREASES . A/C IN USE. ALL PASSENGERS DEVELOPED HEADACHES.