2FMPK3K86GBC341442016 FORD EdgeTitanium

The car has only 82,273 miles on it. We experienced rough idling and took it to a mechanic. They found that the #2 cylinder was cracked and leaking coolant into the cylinder. They also stated that this is a known manufactured defect, but there is no recall by Ford. They gave an estimate of $9000 to get a new modified engine. We took it to another mechanic for a second opinion and he confirmed the crack and charged us $5000 for the new modified engine.

Saw there was a recall for wiper motor defects for Ford Explorer and Escape, per NHTSA Campaign Number 26V117. We had intermittent wiper failure with our 2016 Ford Edge Sport years back, which resulted in Ford repurchasing the vehicle back through the BBB (back in 2019). If carry-over parts / design are similar between the Explorer/Escape & Edge, then you may want to investigate incase the scope of this recall needs to be expanded. Please give me a call if you have any questions. (I'd like to stay anonymous as I am a Ford employee) I think we still have videos of this that we can share too.

Head gasket has blown. No reason for it to. Car has just At 100,000 miles.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the transmission failed to function as intended. In addition, the contact stated that the gear shifter seized. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with a failed shifter cable bushing. The contact was informed that the shifter cable bushing needed to be replaced. The vehicle was repaired. The repair was performed under recall NHTSA Campaign Number: 22V413000 (Power Train); however, the failure reoccurred. The contact stated that while driving at an undisclosed speed, the transmission seized. The contact's service dog and the contact's disabled brother were stranded in the heat while waiting for the tow truck. The vehicle was repaired under warranty for the recall, but the failure reoccurred. The contact stated that while driving at an undisclosed speed, the transmission seized. The vehicle was towed back to the dealer, where it was diagnosed with a failed shifter cable bushing. The contact was informed that the shifter cable bushing needed to be replaced. The vehicle was repaired. The repair was not covered under warranty. The contact paid out of pocket for the repair. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

My rear camera on my car is not working and a recall was issued in September under NHTSA Recall Number25V572. My car camera is completely broken and Ford has provided no alternative solutions, nor a timeline on when this can be addressed. As this has been a problem for over 6 months, I do not feel that this is a "reasonable time" for repair as designated by your agency. I have asked Ford for alternatives, which they refuse to provide.

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image failed to display properly, and the screen was blank. The contact received notification of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 131,000.

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

The vehicle developed a rattle at idle and noise from the transmission bell housing area. Lafayette Ford in North Carolina has confirmed the issue is caused by a cracked flexplate, which is a known defect covered under Ford Customer Satisfaction Program 22N12.

I got the recall notice last September 2005 and until now, there's no fix in sight. Ford hasn't contacted us or any notice. It been a while since I'm not confidently using my car due to those recalls. Can this be expedited? It's almost 7 mos without any progress. THIS IS A SAFETY CONCERN!

Rear differential failed, multiple complaints with this vehicle online but no recall yet?

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure.

I received a safety recall notice in September 2025 regarding my vehicle's rear flexible brake hose possibly having a leak. At that time the notice stated parts were not available but the Ford Company was working to provide parts for the repair and would notify me by mail to schedule an appointment to complete the repairs. I have called on several occasions, to several Ford dealerships, since September 2025 to follow up on this safety issue and schedule a repair only to be told there are still no parts available. A leaking rear flexible break hose causes a huge safety concern and should be addressed in a more timely manner by the car company. It is now six months with no resolve. This type of fix does not entail creative engineering, it simply involves replacing a common car part. I believe this delay in repair has become negligent and needs to be documented for when there is a poor outcome due to delayed braking.

Transmission shuddering at low speeds. Losing acceleration getting on to highway. Hard shifting and slippage.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Rearview camera has been faulty for years and there is still not a fix. I have almost hit people reversing bc of this issue. I will be backing up and the camera is fine and then all of the sudden it messes up with lines and weird colors in the middle of backing up. This is dangerous and hazardous.

The contact owns a 2016 Ford Edge. The contact stated that while reversing, the rear-view camera displayed an image with all lines. The vehicle was taken to the dealer, where it was diagnosed with rear-view camera display failure. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was not repaired. The contact later received notifications of NHTSA Campaign Number: 25V572000 (Back Over Prevention) and 25V544000 (Service Brakes, Hydraulic); however, the parts were not available for the recall repairs. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that parts were not available yet. The failure mileage was approximately 2,020.

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Car kept misfiring and it sounded like water was running when the car was on. After multiple attempts to find a solution I took it to a Ford dealership to remedy the issue and it ended up needing a full engine replacement due to coolant leaking into the engine. The engine failed, they told me there was no way to prevent it because the seals were not fully sealing. Thankfully it did not cause for me but could have caused sudden loss of power, stalled acceleration on highways, failure of power steering and braking systems. The dealership acknowledged that it was an ongoing issue when they serviced it. Unknown. Not that I ever noticed however someone with more car knowledge MAY have been able to see warning signs.

My vehicle is having an internal coolant leak inside the engine, which is a known issue with this 2.0 eco-boost. Symptoms are: •⁠misfire on cylinder two about once a week •⁠low coolant, and eventually hearing the waterfall sound from air in the coolant system •⁠rough idle during 1st start of the day occasionally •⁠white exhaust first start of the day occasionally

Coolant leak with coolant intrusion into cylinder 2. This problem was reproduced by the dealer and we had to have a new engine installed.

There has been safety recall for six months with no updates or fix. The fix is simple but they are not implementing it. It is causing issues for me.

See attached document for complaint. I am writing regarding an issue I am having getting a refund for something I paid for to have repaired that was placed on a recall list by Ford 6 months later. In March 2025 my Ford Edge Sport suddenly lost brakes while I was driving. Thankfully I was not going fast and was able to get pulled over without an accident. I took my car into to the local Ford dealership here in Palestine, TX on 3/20/25 where I had this issue repaired. I received the car back on 3/21/25. I paid 563.16 in total for the repairs. In September 2025, I received a recall letter for this issue. When I called the local dealer I was told I would have to wait for a second letter before they could issue me a refund, and that the company might make me bring it back in again once that second letter was received. I have not received a second letter to date so I reached out again to the local Ford dealership on 11/17/25 and was told they have no idea when this may occur, that it could be months or a year. When this is a recall issue that I have already had to deal with and pay for, why do I have to wait for a refund? Please assist in this issue.

We keep replacing the purge valve solenoid. There was a recall in 2021 but 2025 and now we have to change it within a week or two after putting the new one on. It has went dead going underneath a red light and just turning in the roadway. It is getting very dangerous.Help please!

The contact owns a 2016 Ford Escape. The contact was informed at a State Inspection that the VIN was included in NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that after driving out of the driveway, the contact's husband noticed a trail of fluid on the driveway. Upon inspecting the vehicle the following day, the contact's husband noticed that there was a fluid leak underneath the vehicle. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The contact was in the process of taking the vehicle to the dealer. The vehicle was not yet diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I started my Edge as I always do and the display panel kept changing from audio, to settings and on and on. It went thru all the choices and it kept going for about 20 mins until I could safely pull over to find the problem. The radio continues to play thru .the clicking of it changing choices. When I pulled over I put the car in park and shut my edge off, waited a few mins and started it again. It continues to cycle thru the choices. I shut the car off again, opened my door , closed my door, then restarted my edge. This stopped it from cycling thru the options again. I am also wondering about the other two recalls for my edge, the rear brake line and the rear camera. It has been over 6 months since I was notified and would like these fixed or give me a new car. Brakes are a very important thing and I do not think you really know what will happen if I’m going 60 mph down the highway and I have to stop quick. Please reply to this and let me know about the cycling thru choices and if you have a fix yet for the other recalls

I want to open a criminal case. A car dealer is reselling this vehicle for 8,500 dollar with odometer of 94,000 approximately. The title say over 240,000 miles. They have clearly tampered with is i have more 10 supporting evidence to show for their fraud. They have dealer license in florida and are operating used car sale here new york city bronx. I called north Carolina DMV where they confirm the milage of vehicles and i have car fax as supporting evidence. I have made complain with FTC and BBB. They should be in jail.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable. The vehicle was taken to the dealer, where the contact was informed that the rearview camera could be replaced at the owner's expense; however, the vehicle could not be repaired under the recall because the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.

On January 25, 2026, my 2016 Ford Edge experienced a catastrophic brake system failure corresponding to NHTSA Safety Recall 25V-544. The front brake jounce hose ruptured at the crimp, resulting in the immediate and total loss of brake fluid and zero braking pressure. The vehicle is effectively without brakes and is unsafe to operate. ​I attempted to schedule service with the authorized dealer (Pat Armstrong Ford in Wenatchee, WA). The dealer refused to intake the vehicle or authorize a safety rental/loaner, citing that "no remedy is currently available" from Ford Motor Company. ​I am currently stranded with a vehicle that has actively failed due to the safety defect described in the recall. The manufacturer's inability to provide a timely remedy, combined with the dealership's refusal to provide alternate transportation for a "Vehicle Off Road" (VOR) condition, presents an immediate safety risk. I have attached photos verifying the ruptured hose and fluid saturation.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that the brake pedal was depressed to the floor, and the vehicle slowly came to a stop. The vehicle was taken to the dealer, where the vehicle was diagnosed with brake failure. The contact was informed that the rear brake hoses had ruptured and needed to be replaced; however, parts were not available. The vehicle was not repaired. The contact stated that the failure had occurred while the family was in the vehicle. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, parts were not yet available. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 130,300.

Vehicle Information: Year/Make/Model: 2016 Ford Edge SE Engine: 2.0L EcoBoost Mileage at Failure: ~79,000 miles Description of the Problem: I am reporting a safety-related defect involving engine coolant intrusion into the cylinders on my 2016 Ford Edge equipped with the 2.0L EcoBoost engine. At approximately 79,000 miles, my vehicle experienced engine misfires and internal coolant loss. A Ford dealership diagnosed the issue as coolant intrusion into the engine cylinders caused by internal engine block failure, which required replacement of the engine block / engine assembly. Safety Concern: This failure presents a safety hazard due to: -Sudden loss of engine power -Risk of engine stalling while driving -Increased chance of breakdown in traffic -Potential loss of vehicle control in certain driving conditions An engine should not experience catastrophic internal failure at this mileage under normal operating and maintenance conditions. Known Pattern and Manufacturer Awareness: This issue is well-documented across numerous Ford vehicles equipped with the 2.0L EcoBoost engine, including the 2015–2018 Ford Edge and other Ford models. Ford has issued multiple Technical Service Bulletins (TSBs) addressing coolant intrusion into the engine cylinders due to engine block design issues, demonstrating manufacturer awareness of the defect. Despite this, no recall has been issued, and affected owners are often denied assistance once the vehicle is outside the warranty period. Request to NHTSA: -Review this issue as a potential defect investigation -Evaluate the frequency/safety implications of coolant intrusion failures in Ford 2.0L EcoBoost engines - Consider whether further action or recall is warranted to protect vehicle owners and the public

Coolant intrusion into 2 and 3 cylinder, only 80,000 miles and the vehicle has been maintained religiously and we have to replace the engine!

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts to do the recall repair were not yet available. The vehicle was taken to the dealer; however, the contact was informed that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure.

Every time I fill my gas tank up the car acts like it will not turn over and gives me a battery error. I have a brand new battery in my car and key just replaced both December 2025. After turning the car off and waiting then hitting the start button the car will start up then shutter. After going down the road it's fine and doesn't have the issue of not starting.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

taking off from a stop, turning at slow speeds, taking off into a turn when the power is transferred to the rear axel the entire rear end of the vehicle shakes, shutters, judders, pops, chunks until power stops going to rear drive. (AWD). Ford dealership performed and charged me several services that did not fix the problem. I have now taken it to a another shop. The tech has mentioned that he found a service bulletin for this problem. I have searched but have not found the bulletin.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the low coolant warning light illuminated. The contact parked and inspected the vehicle and refilled the coolant reservoir. The coolant level was frequently low and consumed one gallon of coolant weekly. The vehicle was purchased as a used vehicle a year prior, and the failure began two months after the vehicle was purchased. A document was found in the vehicle from the previous owner which indicated that the vehicle was diagnosed with engine failure. The dealer who performed the diagnostic test was contacted and confirmed the failure. The contact was informed that the vehicle was auctioned off by the previous owner. In addition, the contact researched and stated that it was a known failure with the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

The contact owns a 2016 Ford Edge. The contact stated that while reversing out of a driveway at 5 MPH, the brake lines ruptured. There were no warning lights illuminated. The vehicle was taken to an independent mechanic for the rear brake hose replacement. The local dealer was contacted regarding a refund, which was declined due to the recall remedy not being available. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The manufacturer was not contacted. The failure mileage was approximately 91,000.

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts for the recall repairs were not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

The contact owns a 2016 Ford Edge. The contact stated that while driving at 15 MPH in the rain, the brake pedal was applied however, there was a delay in responding, and crashed into a Subaru Forester. There was an abnormal squeaking and squealing sound detected. The vehicle was drivable. While approaching a stoplight, there was an abnormal squealing noise, and there was an increase in stopping distance. There were no warning lights illuminated. The contact sustained a sprained neck, and medical attention was provided. There was no reported fire or air bag deployment. A police report was filed. The vehicle was taken to a brake center where it was determined there was an ABS failure related to NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) however the parts were not available. The hood was unable to be opened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 111,000.

The contact owned a 2016 Ford Edge. The contact stated that while driving at 70 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that cylinder #3 needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately two weeks later. The vehicle was taken back to the independent mechanic, where it was diagnosed that all three cylinders needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately a week later. The contact stated that while driving at approximately 70 MPH, there was an abnormal sound coming from the engine compartment. The vehicle was taken to the residence. The vehicle was taken to two independent mechanics, where it was diagnosed that an unknown hose had leaked fluid into the engine, and the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer, where the same assessment was made. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.

- door hinge failure - hinge assembly intact but the weld area failed and tore the base from the door structure - door wont close or open properly - not as of yet no warning lamps just a non functional door. the failure is identical to the linked complaint [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was shifted into reverse(R), the rear-view camera intermittently displayed a blank or distorted image. The dealer was contacted but offered no assistance. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Edge. The contact stated that while driving approximately 45 MPH, the contact depressed the brake pedal, and the brake pedal felt spongy and depressed to the floorboard. There was no warning light illuminated. The contact was able to stop and exit the vehicle. The contact then observed a puddle of fluid by the passenger’s side rear wheel well. The vehicle was towed to a local dealer, where the vehicle was diagnosed and determined that the passenger’s side rear flexible brake line had ruptured. The dealer replaced the brake line, and the vehicle was repaired. The manufacturer was not informed of the failure. The contact recently received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); and related the failure to the recall. The failure mileage was 117,490.

Manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner: Sep 08,2025 Manufacturer Recall Number 25S89 NHTSA Recall Number 25V572 Recall Status Recall Incomplete, remedy not yet available

Complaint Description: My 2016 Ford Edge 2.0L EcoBoost is experiencing a catastrophic engine failure due to "coolant intrusion" into the engine cylinders, a known manufacturing defect associated with the open-deck engine block design in this model year (referenced in Ford TSB 19-2346). The Failure: While driving at highway speeds (65+ MPH) on California freeways, the vehicle intermittently and suddenly enters "limp mode," drastically reducing power and acceleration without warning. This makes it impossible to merge safely or keep up with traffic, creating a life-threatening safety hazard for myself and other motorists. History & Diagnosis: The issue began in early 2025 with a Check Engine Light, which was initially misdiagnosed by a mechanic as a non-critical boost leak. The condition worsened significantly in Q4 2025, leading to dangerous stalls in power. A new independent inspection confirmed the root cause is not a boost leak, but internal coolant leakage into the engine block cylinders. This defect has caused permanent engine damage requiring a full engine replacement. The failure mode is identical to thousands of other complaints regarding the 2.0L EcoBoost engine, yet no safety recall exists to address the sudden loss of motive power.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact called a local dealer and was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner: Aug 25,2025 Manufacturer Recall Number25S87 NHTSA Recall Number25V544 Recall StatusRecall Incomplete, remedy not yet available

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the braking distance was extended before the vehicle came to a stop. The brake light was illuminated. While in reverse, the back-over prevention camera displayed a black screen. The dealer was contacted. The manufacturer was made aware of the failures. The failure mileage was approximately 38,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at 40 MPH, the engine warning light illuminated. The driver became aware that the coolant level was low. While driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic who confirmed that the failure was due to a misfire in cylinders #2 and #3. The contact stated that the spark plugs were replaced, and coolant was added, but the failure reoccurred. The contact stated that coolant was leaking into the engine. The mechanic informed the contact that the engine needed to be replaced. The contact called an unknown local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and confirmed there was no recall coverage for the failure. The failure mileage was approximately 80,000.

My brake pressure dropped rapidly and the ABS and brake system warnings lit up. I added brake fluid and it leaked out from the rear passenger side brake line. Took car to dealer and they confirmed a recall on the brake lines and replaced the lines. I was responsible for the repair cost and the dealer was not able to process reimbursement until unknown date of Ford completing recall instructions.

See attached document for complaint. I am writing to file a formal complaint regarding the handling of safety recalls 25V572 and 25V544 on my vehicle, and to urgently request your assistance in having all repairs authorized at a local Ford dealership, due to the profound unprofessionalism and neglect I have experienced from the selling dealership, Pure Honda Ferndale. My vehicle is a 2016 Ford Edge Sport with approximately 101,003 miles. I purchased it from Pure Honda Ferndale just prior to being notified of these active recalls, after which the vehicle was understandably grounded. The core of my issue lies with the conduct of the dealership's management. Before the recall notice and the vehicle being pulled from sale, I was in direct communication with the General Manager, Mr. Sheldon Taylor. He personally assured me that he would resolve several preexisting issues, including arranging for a vehicle exchange or repairs. These issues include the dealership selling me defective and outdated tires and a rim package that no local tire shop will service, as well as a noticeable and hazardous defect in the SYNC system where the screen experiences complete blackouts, particularly when using the navigation and radio. However, once the reca ll was enforced, Mr. Taylor ceased all communication and delegated my case to a sales representative, who has since also ignored my repeated calls and the recall notices I have provided. I have been left with a vehicle I cannot safely drive due to the open recalls and an infotainment system that fails unpredictably, creating significant distraction and safety risk. The dealership that sold me this problematic vehicle now refuses to take responsibility for its prior promises. Given the complete breakdown in communication and the lack of professional accountability from Pure Honda Ferndale, I do not trust them to manage my vehicle's critical safety repairs or address this additional SYNC system defect. Therefore, I respectfully request that the NHTSA assist me in obtaining permission to have the required recall repairs (2SVS72 and 25V544) as well as the diagnosis and repair of the SYNC system blackouts completed at a certified Ford dealership near my home. I believe this is a necessary step to ensure all work is done correctly and that I am treated with the professionalism and respect that Pure Honda Ferndale has failed to provide. For your reference, I have included photographs of the vehicle, taken approximately four days after I took possession, which document its condition at that time. I look forward to your prompt response and guidance on how to resolve this serious matter.

The rear window spontaneously shattered/exploded. The rear defrosted was on as well as the rear wiper. It was 30 degrees outside.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle failed to stop immediately. The contact stated that the brake pedal needed to be depressed extremely hard. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, parts for the recall repair were not yet available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

My vehicle previously had recall work, including power steering, but now I’m experiencing: * ‘Steering Assist Required’ warning, and the electric power steering is intermittently failing * Traction control and hill assist turned off * Headlights (and other lights) staying on even when the car is off * The vehicle pulls sharply to the left when braking * Despite multiple alignments and suspension/tie rod replacements, my new tires are wearing out rapidly

My 2016 Ford with only 56,210 miles has developed a critical engine failure. The engine block due to a manufactuing design flaw has caused the coolant to leak into one of the cylinders. Dealership informed me I need a new motor at the cost of $7300.00. Ford will not stand behind the repair due to the age of my vehicle. It's in excellent condition other than the defective engine block.

I’ve had my car nine years. No problems with the body there’s no rust on it at all, and I love my ford. Just as I hit 100,000 miles the warning light came on the car. Come to find out it is a head gasket leak and is required to have a whole new engine. Yes the warranty is over as the car has been paid for and the warranty is expired. My complaint is that Ford knows this is an issue which I know for a fact that they know this. I cannot afford $7100 for a new engine when I just want to keep my car. I can’t even afford another car not even a beater for $1000. I’m complaining that ford knows this is a known issue, but because I am out of warranty, they will not help me. I’ve had ford’s most of my life and never had an issue like this. Very disappointing that a big company like this has a known issue but will not help repair it.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was inoperable while reversing. The vehicle was taken to the dealer, where the contact was informed that a fee would be charged for the repair, but there was no guarantee that the repair would correct the failure. The vehicle was then taken to an independent mechanic, where the rearview camera was replaced with an aftermarket part; however, the contact stated that the rearview camera was not operating as needed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 50,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the brake pedal was depressed and almost went to the floorboard. The contact stated that the brake warning light was illuminated. The contact stated that brake fluid was dripping from the rear of the vehicle. Additionally, the contact stated that the parking brake was engaging independently. The contact had received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact had taken the vehicle to a local dealer and was informed that the part was not yet available and that another letter would be sent when the part was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 195,000.

The front brake hose ruptured and the brakes went out. This is consistent with the recall NHTSA Campaign # 20V469000. Ford dealer is refusing to fix it saying only the rear hose is covered. But it clearly states in the recall released on Aug 2020 it is the Front hose.

My 2016 Ford Edge has 95,000 miles on it and I have only owned it since Spring of this year. Out of nowhere, I start having an antifreeze leak, and notice it is coming from my water pump, and my mechanic says it is going to cost $2000 plus dollars to fix it. I called several other repair places and they won’t even do the repair because it’s such a big/expensive job. I have researched about the class action lawsuit about this particular problem in my exact model with the 3.5L motor. If my Dad had not of noticed the leak, it would have completely ruined my motor driving it around much longer. I am struggling financially after having serious health problems this summer, and I simply can’t afford to pay for this repair. I can’t even get approved for any more loans or credit cards, because I am in so much debt. I want to know what can be done about this, as this is way too much financial stress for me to have to deal with. At the very least, Ford should compensate me and take care of the repair costs.

The contact owns a 2016 Ford Edge. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure). However, the part to do the recall repair was not yet available. The contact stated that when the vehicle was purchased, the windshield was cracked. The contact bought the vehicle and, after a while, contacted Safelite to replace the windshield. The Safelite employee removed the interior and exterior brackets on the windshield and placed a black tarp on the top part of the windshield. Most recently, the contact stated that after a rainstorm, water leaked inside the vehicle from the A-pillar. The vehicle was not repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 162,000.

This is a follow-up to my previous NHTSA complaint （11689215.）regarding the flexplate failure on my 2016 Ford Edge (VIN: [XXX] ). This is a follow-up to my previous NHTSA complaint regarding the flexplate failure on my 2016 Ford Edge (VIN [XXX] ). Ford opened case XXX but closed it without any resolution, even though my vehicle remains undrivable. A new case CXH-XXX 1 was later created under Customer Satisfaction Program 22N12 for the same defect. My car is still at AutoNation Ford Bellevue (WA); the dealer confirms no repair authorization or contact from Ford Corporate. This defect causes a rattling noise, flexplate cracking, and sudden loss of power while driving—a clear safety hazard. Ford continues to deny repair based on mileage limits in the CSP, although this is a known safety-related defect. I am requesting NHTSA to review Ford’s handling of CSP 22N12 and require Ford to treat this as a full safety recall without mileage restrictions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine coolant issue, known problem for this model year of ford edge. Total engine failure at less than 60k miles. Engine light would come on and go off. Mild hesitation at start up. Went to leave one day and found vehicle would no longer start. Towed away and diagnosed with complete engine failure and coolant intrusion. Called Ford and was informed that while there was a service bulletin that directly acknowledged that these faulty engines are UNSAFE AS IS, they are not issuing any assistance to anyone who has an affected engine. This engine failure occurred apprx one week after visiting a Ford Dealership where they did routine recall work. We asked about our check engine light and because the light was not on while at ford they could not complete a check of the engine. During the other routine checks they did, they also claimed to have inspected the battery which at the time had terminal covers that were visibly overflowing with corrosion! We were not informed of this issue either. Cost to repair is about 10-14k, the value of the vehicle.

The contact owns a 2016 Ford Edge. The contact stated that while reversing, the back-over prevention screen displayed a blank screen. In addition, the back-over-prevention screen was frozen on the blank screen. The contact stated that due to the failure, the contact could not adjust the heating control or any safety features. The contact's husband had medical appointments, and the contact stated that because the outside temperature had changed, it was of huge concern. The contact stated that previously the vehicle was taken to two independent mechanics, and the failure was diagnosed as a failed back-over prevention system. The vehicle was taken to the dealer; however, the contact was informed that because the display screen was blank, the diagnostic test could not be performed. The contact later received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.

For the 3rd time in 9 years, my car's brakes stopped working. Submitted complaint to NHTSA back in 2020 the 2nd time it happened (the 1st time under warranty). In January 2025 left work to drive 17 miles home, only to find that the minute I drove into traffic my brakes weren't working again, straight to the floor! Drove 20 minutes to nearest dealer in traffic with hazards on while consistently pulling the emergency brake - it was an awful experience! Next day they say brake hoses were broken and fluid was EVERYWHERE! I heard one employee tell another, "What is going on with these cars and their brake hoses?" This time I had to pay over $1,000 to get it fixed. I'm warning everyone I know NOT to buy this car! My 3 experiences have been so horrid that it absolutely has made me realize that Ford is just not for me or my family!

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact noticed that the brake pedal was extremely spongy. The contact stated that several unknown warning lights were illuminated. The contact stated that because of the failure, the contact had to drive the vehicle below the speed limit. The contact stated that the brake fluid reservoir was continuously refilled; however, there was no evidence of a brake fluid leak. The contact stated that the brake fluid may be leaking into the engine. In addition, the contact stated that the dealer was made aware of the failure several times; however, the contact was informed that the parts were not yet available. The contact stated that for two years, the dealer informed the contact that the parts were not available. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notifications of NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic) and 22V413000 (Power Train). The manufacturer was made aware of the failure but did not assist. The failure mileage was unknown.

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Rear view camera was distorted and didn’t show a vehicle behind me when I backed out of parking spot and made contact with another vehicle.

On September 1, 2025, at approximately 11:30 PM, I was driving my 2016 Ford Edge (VIN: [XXX] ) Southbound on Red Arrow Highway near [XXX] , returning home from work. Without any warning lights or prior symptoms, the vehicle suddenly lost all ability to provide power, even though the engine continued running. The transmission stopped engaging gears, and the vehicle began making grinding noises while rocking back and forth violently. The posted speed limit on this section of road is 45 MPH, and there were several vehicles traveling behind me. The sudden loss of propulsion created an immediate traffic hazard, forcing me to pull over onto a very narrow shoulder, putting myself and others at risk. After coming to a stop, the vehicle could not shift into drive or reverse and had to be towed. The failure was diagnosed by Pro Transmission in Benton Harbor, MI, which confirmed a complete transmission failure. The odometer reading at the time was approximately 154,000 miles. Ford Motor Company has acknowledged transmission issues in this model and year through a Customer Satisfaction Program, but coverage is limited to vehicles under 10 years old and below a specific mileage threshold. My vehicle qualifies by age but exceeds the mileage limit, even though the transmission failure occurred suddenly and prematurely. This vehicle has also been subject to multiple recalls, including one for engine coolant leaks and two new ones (for the backup camera and brake line leaks). These repeated failures raise broader safety and reliability concerns. The sudden transmission failure at well driving posed a serious safety hazard and nearly caused an accident. I am requesting that NHTSA investigate Ford’s known transmission defect in the 2016 Ford Edge and consider whether the existing Customer Satisfaction Program should be expanded to include higher-mileage vehicles experiencing the same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed in the rain, the vehicle started jerking. The contact stated that upon depressing the brake pedal, the vehicle failed to respond and crashed into a tree. The front driver's side air bag and the knee air bag deployed. The contact sustained neck and ankle injuries and was transported to the local emergency room for medical attention. A police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic), which the contact related to the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Edge. The contact stated that while attempting to start the vehicle, there was black smoke coming out of the exhaust pipes. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the engine had been replaced twice within two years, and it was the third time the vehicle experienced engine failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was unknown.

The contact owns a 2016 Ford Edge. The contact stated that while driving at approximately 30 MPH, there was an abnormal sound coming from the rear of the vehicle. The contact stated that the sound was like a metal-on-metal grinding sound. The sound was very loud, and the vehicle was shaking abnormally. There was no warning light illuminated. The contact drove the vehicle to the residence and called a mobile mechanic to diagnose the vehicle. The mechanic advised the contact that the motor mount bolts on the passenger’s side had sheared off, and the engine had slipped out of position. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 161,000.

The coolant is leaking into the engine area. Causing repeated coil failures and misfire and i assume damage to engine. I believe engine block needs to repaired or replaced. Also, during both dry and especially slippery/wet conditions... my vehicle is veering to both sides on its own while driving .my hands are on wheel going straight and it just drifts, slips and slides. Afraid I'm going to crash. No warning lights. Might be esc and or abs systems. It seems these are known issues for this year make and model but these recalls and warnings for some reason are not attached to my VIN. I need them attached to my VIN so that I can take to Ford dealership for repair before these system failures kill me.

1am filing this complaint regarding my 2016 Ford Edge (VIN: [XXX] ), which has experienced a severe and dangerous failure. Ford has acknowledged a defect in the flexplate at the transmission bellhousing area under Customer Satisfaction Program (CSP) 22N12. This defect causes rattling noises and eventually results in flexplate cracks that can lead to sudden loss of power while driving. My vehicle is currently undrivable due to this defect. I have documentation from February 2025 (A&M Auto Repair, Invoice #[XXX]) showing that a technician identified noise from the rear of the engine/front of the transmission area and suspected flexplate cracks at that time. Despite this, my vehicle never received the CSP repair. Ford is refusing to cover the repair because my vehicle has exceeded the 120,000-mile cutoff for CSP coverage. However, this is not acceptable because: •The defect was documented earlier and existed within the coverage period. •More importantly, this is a serious safety defect that can cause sudden power loss while driving, creating a high risk of accidents. •Ford has incorrectly limited the remedy under a CSP with a mileage cutoff, instead of issuing a proper safety recall without mileage limits. Requested Action: I am requesting NHTSA to investigate and require Ford to: 1.Treat the flexplate defect as a recall, not a CSP. 2.Provide full repair coverage for affected vehicles regardless of mileage. 3.Ensure consumer safety is not compromised by arbitrary mileage cutoffs. In addition, my vehicle has also experienced repeated brake warning lights, which aligns with Ford’s brake hose recall (NHTSA Recall 25V544). The combination of braking issues and flexplate failure creates an extremely unsafe condition. Thank you for your attention to this urgent safety matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Edge. The contact stated that the TPMS warning light was illuminated. The vehicle was taken to an independent mechanic, where a front wheel alignment was performed, and the front driver’s side lug nuts were replaced. The contact stated that while driving at 10 MPH, the front driver’s side wheel detached from the vehicle, and the contact lost control of the vehicle. Due to the failure, the vehicle sustained extensive front-end damage, and the vehicle was towed to an independent mechanic. The Insurance Provider sent a Claims Adjuster to assess the damages and declared the vehicle a total loss. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 145,000.

The contact owns a 2016 Ford Edge. The contact smelled a sweet-smelling odor inside the cabin of the vehicle. The contact checked the engine and became aware that the coolant reservoir was almost empty. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that there was coolant intrusion into the engine block. The spark plugs were replaced; however, the coolant intrusion into the engine persisted. The contact stated that the vehicle became difficult to start. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed with coolant intrusion into cylinder #3, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 72,000.

The differential gave out last summer and I had to come out of pocket to fix. Randomly just broke and mechanic informed me that the issue was one that other ford edge owners were having and that it was on the ford or nhtsa bulletin and that there’s potential it could be a recall, I personally never reported it, now that my car has 2 other recalls I thought to give the website a check and inform about the Issues I had with my ford edge sport 2016. I believe i was put at risk because the car kept clunking and on the route home trying to keep up with highway speeds the car kept thrusting not really allowing me to match pace of traffic which in itself can be the cause of an accident. And not there was no warning indication on the dashboard prior or after it happening, didn’t know what had happened until I brought it to the mechanic.

This issue is one that was made a recall already as of recent, I had gotten my brake lines flushed and refilled and filled to correct amount and yet soon after or not to too long after I had the issue with breaking, I thought it was my brake pads but it indeed was not when I got home and the engine cooled down I checked the brake fluid reservoir and it had been almost empty, I added more and filled it again and since then it hasn’t been a problem again, but when it was a problem, I was going highway speeds when I then felt the car was off on the braking I was actually concerned if I was going to be able to stop in time especially when i was hitting the exit ramp. It no longer has been an issue since I refilled the reservoir but i don’t know if it’ll happen again or not and when and where I’ll be next time it happens. Since I now know it’s a recall and it wasn’t just a one off with just my car I am now reporting this.

Coolant leaks into engine. Also leaks into spark plugs causing spark plug misfire. Engine block cracked. Only at 66k miles

Check engine light came on. A friend of mine said she saw smoke from my rear exhaust. Ran codes came back as a misfire. Spark plugs; the cold idle had become a little rough. I was driving home from work 2 1/2 weeks ago and had to stop because a warning came across my screen about hot coolant or engine in red with exclamation marks.My daughters boyfriend came out where I stopped and changed my thermostat because one of the hoses was hot and one not showing it was stuck closed. I asked him to do my spark plugs at a later date. I took the car to Byerly Ford for a coolant flush because I realized I should have used the same coolant. I asked for spark plugs. They couldn't fit it in that day because I scheduled online. He asked if I could leave it overnight. I couldn't. I was then told it may be this bigger known problem if residue under spark plugs come back. He also asked if I had been topping fluid. I told him no. Last Friday night the bf changed my plugs. Residue under # 3. He asked why my coolant looked brown. He opened the cap and saw the coolant was low but good color and the container was stained. I bought the correct coolant. I called Monday morning to see if I could get it in that day. I was sent to voicemail of who is in charge of Engine work.I left a brief message as was requested. I haven't received a call back. Tuesday night (last night) after opening the cap to checking my coolant level and the level rose a bit; my car wouldn't start. I came across TSB#22-2229 which states safety concerns. This includes my cars year, make, model and engine type. I read of a class action lawsuit and recall, but when I look up my vehicles recalls this problem is not listed. I will be calling Byerly shortly to discuss me having my car towed up there for definitive diagnosis. My 2016 Edge has 90016.5 miles. I got new brake pads very recently as well as my the works oil change (no issues)and tires are newish.I have cared for this car with the expectation of twice the milage.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); through the Turo App; however, the part to complete the recall repair was not yet available. The vehicle was taken to the local dealer, but was not diagnosed or repaired. The dealer informed the contact that parts for the recall repair were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I was having issues with my car starting. Once I got it started a large cloud of white smoke rolled out of the exhaust. As I drove it the overheat warning came on. I took it in to a shop. I was advised that a coolant intrusion into the engine cylinders, particularly with EcoBoost engines. This issue stems from a design flaw in the open deck engine block, which can lead to misfires, white smoke, and ultimately engine failure1. Ford issued TSB 22-2229 addressing this issue, My car has 116,102 miles on it. Upon doing some research, there have been thousands of the same model of engines that have been reported as having this issue, yet Ford has not recalled the engine. I am now have to shell out over $10,000 to fix an engine that Ford is aware is defective yet not doing anything about it.

Wife picking up grandkids from school called to say brake pedal had been going to the floor. Told her not to move it. As I pulled up behind the car noticed the R/R ground was wet. Master cylinder was low on fluid. Had towed to private shop. Diagnosed as R/R brake hose leaking. The hose wasn't damaged but was leaking where the fittings are attached to the hose. Shop said it's a manufacture's defect.

Four Nokian Ones 245/50R20 102V were purchased online from Priority Tires and shipped to Mr. Tire Hammonton NJ on [XXX]. All four tires are separating along the tread block edge on both sides. The tires are being held at Mr. Tire in Hammonton for inspection. Mr. Tire has maintained this vehicle since original purchase 2007 and with severe vibration occurring they determined the cause was tire separation along the outer edges of all four tires. The separation is cracking into the tread block and continuously around the entire circumference of each tire. A blow out is the safety concern and they recommended complete replacement of each tire. My safety and my drivers safety are at stake. I am a [XXX]. This vehicle is my only vehicle to get to my Cardiologist at DeBorah Heart and Lung as well Cardiologist at Jefferson University Hospital as well as the VA in Philadelphia. My concern is driven by Michelin Tires blowing out and recall a few years back. Mr. Tire documents every visit including oil changes, tire installation, tire rotation, 4-wheel rebalancing, 4-wheel alignment. There is, on file, their recommendations and full-service records. The severe vibration began after @30,000 miles and was unsolved due to the defective nature of the tread on all four tires. Several alignments, 4-wheel rebalancing and tire rotation have not resolved and increasing vibration for the past 18 months. Priority tires only looked at pictures denying all requests for in-person inspection. I have also requested Nokian Tyres send a representative for inspection - all denied by Priority Tires. Priority tires supposedly sent the defective warranty claim to Nokian Tyres with a response of "Road Hazzard" was the cause. No response to my request for their definition of "Road Hazzard" and policy procedures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine needs to be replaced due to coolant intrusion. This issue had no initial warning, and the car suddenly had issues accelerating and when I looked under the hood at home was low on coolant. I refilled it. Next morning an engine light came on for misfire in cylinder #3. I had an engine coil and the spark plugs replaced and it seemed fine for about a week before everything resumed happening again. Was then told the head gasket. My mechanic said to take it to ford for coolant intrusion & that this was a known issue with their engines. I feel this should be a recall, this is not safe. Ford has today confirmed I need a new long block due to coolant intrusion. Not only is this issue unsafe, but it’s very costly to fix. I’ve already spent $400 on this, and now I’m going to have to spend several thousand on a new engine for a car I’ve only owned for 20k miles.

Severe constant moisture condensation build up inside rear light bar and rear side lights. The moisture is inside all clear plastic covers and some of the red inner plastic (which is underneath the clear plastic cover). It is available for inspection. This is causing a safety hazard due to reduced and dim light visibility. The constant moisture causes an increased risk of break lighting shortage, failure of lighting electrical system or the lights shutting off. With the reduced rear lighting visibility and risk possibility of rear lighting failure there is an increased risk of a crash. The dealer, I purchased the vehicle used from, tried taking it apart and drying the moisture but it came right back the next day. The vehicle has been seen at an auto garage. It is unkown if there has been warning lights or signals since I recently purchased it from the dealer who had it one month prior.

Check engine light revealed code P0302. This is due to coolant intrusion into cylinder 2 (confirmed by Ford dealership) due to faulty open deck coolant design by Ford. TSB 22-2229 was issued by Ford on 09 June 2022 concerning ecoboost engines exhibiting codes, similar to mine, as a coolant intrusion. The only fix is a long block replacement. My dealership service department diagnosed ($170) and requested financial assistance on my behalf to Ford, but was rejected in totality. This is a Ford design flaw that causes this coolant leak and the only fix is a complete engine replacement. If the engine fails before the manufacturer warranty of 5/60k, then Ford will pick up the tab. If the vehicle is bought used (in my case), and goes past 60k miles, then Ford will recuse themselves from any liability.

The power steering suddenly stopped working while I was driving. The steering became extremely stiff and difficult to control. At one point, the power assist abruptly returned, causing the steering wheel to jerk, and I nearly hit a pedestrian. It was a frightening and extremely dangerous situation. Brought the car to my mechanic multiple times, but the issue kept coming back. After 3 times, I brought the car to the ford dealership/ford mechanics and they confirmed the issue with the power steering was the fault of the rack and pinion. There was no indication of an issue prior to the power steering going out, however, as the steering goes out the power steering alert comes up on the cars dashboard, as wall as the loss of traction power.

I bought my 2016 Ford Edge on May 30, 2025. Six weeks later it started with engine light coming on with code P0304, misfire in cylinder 4. Than white smoke from exhaust only at first morning startup. Took to Ford Dealership Mechanic only to be told I needed a new long block in engine due to coolant leak. Price $9000

The contact owns a 2016 Ford Edge. The contact stated while his wife was driving 35 MPH, the check engine warning light was illuminated. Upon inspecting the vehicle, the contact noticed that the coolant reservoir was empty. The vehicle was taken to dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to provide a refund after the contact had paid for the repair. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 90,000.

Coolant is being leaked into the #2 cylinder causing the car to misfire. Coolant isn't a lubricant and it causes wear in the cylinder. Also causes a misfire like water in your gas. I have a car that 98% of that this type of car works correctly but the broken 2% will cost $8000 due to the block needing replaced. Ford knows that this is an issue that goes back 5 or 6 years, but yet has not made a recall nor gives any program to be fixed.

My coolant was leaking into one of the cylinders, which causes engine failure. I had to replace my long block. My car had lost power, I couldn’t make it up hills. My engine could have started on fire as well.

The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the engine was faulty due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

The engine block is leaking coolant into piston cylinder #4. This caused misfires resulting in reduced power when needed causing a few close call accidents. The loss of coolant could have also cause the engine to overheat and catch fire due to the loss of coolant. Yes, the check engine light came on in early March 2025 so I took it to Advanced auto and O'Reilly's for for diagnoses at first, both advised to replace spark plugs and wires. Since plugs and wires were new, I took my 2016 Ford Edge 2.0L ecoboost to my local dealership. Yes, the local ford dealership diagnosed the problem as coolant leaking into cylinder #4 with the fix as being an engine replacement.

The contact owns a 2016 Ford Edge. The contact stated that while driving at a slower speed, the steering wheel became difficult to maneuver. The contact stated that several messages were displayed. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that steering gear needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (STEERING); however, the VIN was not included in the recall. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 105,985.

The contact owns a 2016 Ford Edge. The contact stated that while attempting to start the vehicle, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 22-2133 (Coolant intrusion in Cylinders, White Exhaust Smoke); however, the VIN was not included. The manufacturer was notified of the failure but offered no assistance and closed the case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 68,163.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that coolant intrusion into cylinder #3 had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 56,000.

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to Homestead Auto, where it was diagnosed with coolant intrusion into the cylinders. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

While driving through a small town +-500 miles from my home the 2016 Edge lost power with no warning. I barely got to a gas station for help. No fluid leaks, no smoke, no check engine light prior to fail. Was running great until it didn’t run anymore. Police checked on me and noted my back end was sticking out into the street a bit, couldn’t move it. Had it towed, got a hotel room due to how far away from home this happened. All local mechanics were booked 2+ weeks out but this one ran diagnostics sooner and suggested engine replacement. Had it towed to closest Ford dealer for 2nd opinion. They suggested same. I had serious (couldn’t start completely dead several times, no prior warnings) and not so serious (radio, seat, door) electrical problems earlier in ownership where Ford engineer came across state to recalibrate. I don’t have documentation on this but I think it took him like 4 hours at Ford Seelye Kalamazoo but it should be in vehicle history. With these two MAJOR exceptions (and no warnings) my Edge ran great. I feel we took great care of it, has zero rust, just over 81k miles and bought it new just over 8 years ago (as of this writing). Just replaced tires, rims, brakes within this year. Filled my gas tank full just before fail. We were told it would cost $2400 to tow it back home. Called Ford road assist for suggestions and relief and they stated that since it’s over 8 years and 80,000 miles they offer nothing. Bought it new on 6/30/17 and engine failed on 6/18/25 (just under 2 weeks of 8 years) and 1,336 miles over of any responsibility on Ford Motor Company. There should be a Ford customer service case number.

The transfer case on my 2016 Ford Edge Titanium AWD cracked and failed at approximately 76,000 miles. For months prior, the vehicle showed warning signs including a strong burning smell inside the cabin, jerky movement while reversing, and rubbing or grinding noises during low-speed turns. I sought help multiple times, but the issue was not diagnosed despite repeated service visits. Eventually, the vehicle was taken to another repair facility where, during a test drive, the transfer case fully cracked while the mechanic was driving. According to the technician, the vehicle began smoking and was no longer safe to operate, and he immediately turned around to avoid further risk. The mechanic explicitly told me he was thankful it happened to him and not to me or my family, as it could have been much worse had it occurred on the road. The damaged part has since been replaced, but I have photographs of the failed transfer case attached to this complaint. Safety Risk: The failure made the vehicle inoperable and unsafe to drive, with serious risk of mechanical seizure or loss of control if it had occurred under different conditions (e.g., on the highway or in traffic). There were no dashboard alerts or warning lights—only progressive, difficult-to-pinpoint symptoms. Problem Prevalence and TSB History: Afterward, I discovered that transfer case failures are a known issue on Ford Edge models, and that the 2016 model year has an unusually high number of Technical Service Bulletins (TSBs) related to powertrain and drivability issues. These include: TSB 18-2057, related to strong cabin odors TSB 18-2255, related to transfer case leaks and driveability problems Given the number of complaints online and the pattern reflected in these TSBs, this points to a broader reliability and safety issue with this component in this model year. Inspection History: The vehicle was evaluated multiple times for these issues and was ultimately diagnosed by a certified repair technician af

This is the second time the driver seatbelt has locked itself and won't extend. The fix is to remove the seatbelt and send it in for repair. This seems serious as it forces me to drive without a seatbelt.

ALL Ford Edge vehicles that have the 2.0L engine where the probability of coolant leaking into the cylinders destroying engine and transmission because of the block design should be recalled. Every day I stress over when mine will suddenly leave me stranded or cause an accident or leave me with a major repair bill regardless of how well I do maintenance! My car jerks between 2nd and 3rd or between 20 to 30 mph, and then smooths out which is making me fear that the torque converter is going out! I’m not the ONLY one living in fear of being a victim of Ford’s bad block design that is costing consumers thousands of dollars to repair or replace!

The contact owns a 2016 Ford Edge. The vehicle was taken for a routine oil change and the mechanic stated that the water pump was leaking. After further inspection, it was determined that coolant was leaking into the engine. The vehicle was not repaired. The contact stated that coolant was added to the reservoir twice within 3,000 miles. The manufacturer was not informed of the failure. The failure mileage was approximately 85,400.

The contact owns a 2016 Ford Edge. The contact stated while driving 15-55 MPH, the vehicle was jerking abnormally. Additionally, the contact stated that while activating the heater, the heater was intermittently inoperable and was blowing cold air. The check engine warning light was illuminated. The vehicle was taken to Homestead Auto Repair, where it was diagnosed with coolant intrusion in cylinder #3, and the mechanic recommended that the engine long block be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.

The contact owns a 2016 Ford Edge. The contact stated that the seat belt behind the driver's side in the second row failed to retract and became inoperable. The vehicle was not diagnosed or repaired. The contact stated that in 2020 the passenger’s side second row seat belt had failed to retract. The vehicle was repaired; however, most recently, the seat belt failure reoccurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Edge. The contact stated that when the vehicle was started, the instrument cluster was black. The contact turned off and restarted the vehicle several times to reset the instrument cluster. The contact stated that the image was low quality and made seeing the speedometer and other gauges difficult. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V049000 (Electrical System); however, the VIN or the model vehicle was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 11,000.

Both rear seat belts are retracted and locked making them inoperable. This has been an issue with this car since 20,000 Miles. The rear right passenger seat belt was the first to fail and was repaired by ford dealership taking over 12 months just to get new part from Ford. Less than 10,000 miles later seat belt failed. Approximately 6,000 miles after the right rear seat belt failed the driver side rear seat belt has failed. Down to only rear center seat belt working.

My car was having issues and still is having issues starting after refueling. After putting fuel in the vehicle my car stalls out. I restart the car I have to give it gas before hurrying up and putting it in drive just to keep the car on. Due to a potential internal leak in the canister purge valve this can cause excessive vacuum in the fuel tank and can potentially lead to a crack in the tank, which can lead to a fuel leak and or fire. The check engine light came on reading one code. And because I'm unable to afford to have it repaired because of how expensive it is, I now have three codes coming off the check engine light. I smell fuel when I turn my car off or I'm running I'm running low on gas. My VSA light has also been on during all of this as well. I would gladly bring the vehicle to anyone to get it completely diagnosed by any professional of your choice.

The vehicle started shaking and vibrating violently at 70mph on the highway followed by a loud pop. At this time a warning light appeared on the dash. I could barely control the vehicle during this incident and could have lost control at high speed. This endangered the occupants of my car as well as everyone else on the road. I had just taken the vehicle in for service several weeks prior and was told it was in great working condition. I was able to drive the vehicle to a certified Ford dealership who diagnosed the issue as a common problem within this particular Ford engine. He showed me the Technical Service Bulletin (19-2243) that Ford released internally showing they were aware of the problem but never recalled the affected vehicles. The dealership confirmed that the only fix is replacing all cylinder heads or the entire engine.

The contact owns a 2016 Ford Edge. The contact stated that while reversing, the rear camera image was intermittently black or distorted. The vehicle was taken to the dealer while it was under warranty; however, the failure could not be duplicated. The vehicle was taken back to the dealer, and the contact was charged a diagnostic test fee. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 3,200. The VIN was not available.

Seat belt assembly. Pretensionor stuck in locked position and seat belt will not retract or expand. Yes safety is at risk. Seat belt is no longer usable and hapend when I was not at home. My child was unable to be properly restrained. Inspected by mechanic . The seat belt on the rear driver side is about to fail as well per mechanic. This is a known issue but was not recalled on my vehicle.

The rear differential is failing. It has been looked at by an independent mechanic. The car has 85,000 miles on it. I understand certain vin numbers were recalled for this issue.

Had to replace the Power Take Off Unit (PTU) (internal failure) 1/25/21 Had to replace the Rear Differential Unit (RDU) (internal failure) 5/27/25

My cars check engine light came on, went to autozone and they diagnosed it as a coil 3 needed to be replaced, ordered the coil and replaced, but light was still illuminated, got the same part and replaced it again, however check engine light remained on, took car to dealership where we were told I needed a new engine due to coolant leak and sludge build up, did not have the money to replace. This happened at approximately 126,000 miles

Ever since I purchased my Ford Edge the backup camera flashes off and on while I'm trying to back up and reverse. It does it every single time I try to reverse it either does not show me backing up or will show me backing up in the camera for a second and then flashes off back to the radio or flashes back to nothing. I see that they are recalls regarding the backup camera on newer vehicles. My vehicle is a 2016 Ford Edge and has been messing up for years. Why does the recall not involve the older models?

The contact owns a 2016 Ford Edge. The contact stated that the vehicle was violently shaking while cold starting the engine. The contact stated that the failure persisted, with the check engine warning light illuminated. The vehicle was taken to the local dealer where a mechanic discovered coolant intrusion in cylinder #3. Upon investigation, the contact linked the failure to Technical Service Bulletin: 22-2229. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.

The contact owns a 2016 Ford Edge. The contact stated while driving 25 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where spark plug #1 and the coil pack were replaced; however, the failure recurred. The vehicle was taken back to the mechanic, where the coil pack was replaced; however, the failure persisted. The vehicle was taken to Groat Brothers Auto Supply, where it was diagnosed that there was coolant intrusion in the first cylinder, and the contact was sent pictures of the failure. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that there was no TSB related to the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 113,000.

While driving, the engine was shaking the car very badly to the point where it was unsafe to drive—the engine light also started flashing. We had it towed to a shop and they discovered a crack in the engine causing coolant to leak into one of the cylinders, causing misfire. Even after refilling the coolant, the engine had this issue. They deemed it an internal engine issue requiring complete replacement.

The contact owns a 2016 Ford Edge. The contact stated that while driving 70 MPH, the vehicle vibrated abnormally with the check engine warning light illuminated. The contact stated that on a separate occasion, while driving 50 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. In addition, the contact stated there was an abnormal sound coming from the engine. The contact stated that two weeks later, while starting the vehicle, there was white smoke coming from the exhaust, with an abnormally sweet odor coming from the exhaust. The vehicle was not diagnosed or repaired. Most recently, the contact stated that while driving 50 MPH, the vehicle jerked and stalled. The contact was able to coast to the side of the road. The vehicle restarted, and the contact was able to drive the vehicle to the residence. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into cylinder #1, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to a local independent mechanic, where it was confirmed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired due to the cost. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The contact stated that the failure persisted. The vehicle remained at the residence and had not been driven since the latest failure. The failure mileage was approximately 127,000.

On [XXX], around 7 PM, while my 2016 Ford Edge SEL was parked in front of my apartment, I used the remote start feature to start the vehicle. After activation, the rear window shattered unexpectedly. I could hear the crackling sounds, and the rear window was falling apart. There were no external impacts or visible damage to the window prior to this incident. The vehicle was stationary, and the weather conditions were normal at the time. I went to Elder Ford of Rochester Hills. The manager informed me that they could not do anything and that I should fix the car before returning it at the end of the lease period. I mentioned that there was Technical Bulletin FSA# 17B39 for the 2016 Ford Edge in Canada, but the manager informed me that it was only valid for Canada. He advised me to keep the receipt in case Ford USA issues a similar recall. FSA# 17B39 informs that war and salt can weep through the rear wiper motor shaft grommet. The residues in the rear defroster and cause uneven heat in glass and cause it to break or shatter. I live in Michigan so this is a common situation of salt/water during winter. It is unacceptable that this issue was not addressed. I had to pay $397 to fix a problem that was not caused by me. There are numerous complaints in forums about this same issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This has happened 2x where I am driving and there is loud noises coming from the fuel tank area and the car stalls. I am able to get it off the road. I turn the car off and it doesn't immediately restart. When I try and push in the fuel tank there is a lot of air that comes out.

The contact owns a 2016 Ford Edge. The contact stated that while driving 65 MPH on the interstate with the rear windshield defroster engaged, the vehicle made an abnormal, loud popping sound, and the contact noticed that the rear window had shattered. The contact drove under an underpass, switched lanes, and pulled over safely. There was no warning light illuminated. The contact called the local dealer, who confirmed that the VIN was not included in a recall. The vehicle was inspected by a glass specialist who secured the rear windshield with plastic. The specialist determined that the rear window defroster had been overheating. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 98,009.

The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that there was coolant intrusion into the engine block. The mechanic referred the contact to a dealer for repairs. The vehicle was taken to a local dealer, where it was confirmed that the engine needed to replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 60,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the message "All Wheel Drive Disable” was displayed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the powertrain control unit. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown. The VIN was not available.

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 10 MPH, the vehicle lost automotive power. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed with coolant intrusion into the engine, and the engine needed to be replaced. The contact researched online and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.

The contact owns a 2016 Ford Edge. The contact stated while driving 35 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the failure might be related to a head gasket leak. The vehicle was not repaired. The vehicle was driven back to the residence. The vehicle was then towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced due to coolant intrusion. The dealer informed the contact that the manufacturer had denied coverage of the repair due to the age of the vehicle. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 50,148.

The contact owns a 2016 Ford Edge. The contact stated that when she placed the vehicle into reverse, the rearview camera displayed a distorted image, compromising the back-over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer. However, no cause for the failure was found. The vehicle was not repaired. The contact stated that failure occurred during the hot weather rather than in the cold months. The manufacturer was not informed of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was parked, there was white smoke coming from the exhaust. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the head gasket on cylinder #3 needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 107,302.

The contact owns a 2016 Ford Edge. The contact stated while driving 20 MPH, the check engine warning light illuminated. A local dealer was contacted. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into cylinder #2. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The manufacturer declined to cover the cost of the repair. The approximate mileage was 52,000.

A recall was performed on 01-17-23 at roughly 54,000miles by Krause Ford Woodstock, GA – Brake lines were replaced. The passenger rear rubber hose has already failed where the hose is crimped at the fitting by the steel hose that comes from the master cylinder. Driver almost crashed due to not being able to stop in a normal distance due to the pedal going to the floor and the brake system failing due to no fluid pressure to the brakes. This was yesterday around [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

What happened with your engine? My engine malfunctioned unexpectedly at just 79,000 miles, despite no history of major engine problems. The final diagnosis showed a blown head gasket. Were there any warning signs beforehand? Yes—about two to three weeks before the malfunction, I received multiple cylinder misfire codes and a low coolant warning. I had both issues checked out and believed they were resolved at the time, as the car was running fine afterward. Did the car stop running completely? Yes. After everything seemed okay for a bit, the car suddenly wouldn’t start. We ruled out the battery, as it had already been tested and was functioning correctly. Were there other warning lights or concerns? Yes. Right before a planned trip, my tire pressure light came on. I had it checked and everything looked fine. After about 10 miles, the light turned off, but it began flashing again intermittently, along with the engine light, even after restarting the car multiple times. What was the final outcome? After further inspection, it was confirmed that the root issue was a blown head gasket, which led to the engine failure.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the cylinders, resulting in engine damage. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 40,000.

I am writing to express my dissatisfaction with the issue of coolant intrusion in my Ford vehicle. Despite maintaining the car regularly and following the manufacturer’s guidelines, I have experienced repeated problems with coolant entering areas where it shouldn’t, which has caused significant engine performance issues and potential long-term damage. As a Ford customer, I expected a higher standard of quality and reliability, especially regarding critical components like the cooling system. I am disappointed that this issue has not been addressed proactively by Ford, and I urge the company to investigate this matter further and offer a resolution to prevent future occurrences for other affected customers.

Engine misfires while driving. Code found P0302. misfire in cylinder 2. cylinder checked by dealer with camera and found to be leaking coolant inside the cylinder. TSB 22-2220 2.0L Ecoboost found. Steps followed, dealer recommeded replacing Engine long block.

The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The contact stated that there was evidence of coolant loss; however, no visible leak was on the ground. The contact added additional coolant. The vehicle was taken to the local dealer, where it was diagnosed that there was a coolant leak. The vehicle was not repaired. The contact called the manufacturer and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.

Tony Betten & Sons Ford, Grand Rapids, MI, replaced a leaking plastic oil pan 03.14.2025, at mileage 61,182. There were no warning lamps or messages and no incidence of damage. We noted continuous oil spots on the garage floor, even after a 01.13.2025 oil and filter change. We were concerned that this oil leakage would compromise engine lubrication, possibly leading to engine failure. We have purchased 3 Edges, the first a 2008 model went over 200,000 miles without oil leakage. We currently own a 2022 Ford Edge ST. It is surprising for an oil pan to spontaneously leak at 60,000 mileage. After our excellent 200,000+ mileage experience with the 2008, we expected similarly spectacular operation from the 2016.

Rear passenger side brake line failure, leaked out brake fluid and brake pedal went to the floor during commute home. No accident.

The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, the vehicle was shaking abnormally. There was no warning light illuminated. The failure persisted, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic. The mechanic discovered coolant intrusion into several cylinders. The vehicle was then diagnosed with a defective long block which had caused the engine failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty or recall. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 89,315.

Flywheel in motor cracked. There was a recall for this that expired in 2024. The crack caused me to not be able to drive the vehicle. Cost of repair is over $3000. I called and filed a claim with Ford and they suggested I file here too.

The contact owns a 2016 Ford Edge. The contact stated while driving 20 MPH, the power steering failed to function as intended. In addition, several unknown messages were displayed on the instrument panel with several unknown warning lights being illuminated. With help from neighbors, the vehicle was taken to the residence. A dealer was not contacted; however, the vehicle was not diagnosed or repaired. The contact related the failure to Ford Recall: 19S26/NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included. The manufacturer was made aware of the failure but denied assistance in covering the cost of the repair. The contact was informed of an unknown recall; however, the VIN was not associated with the recall repair. The failure mileage was approximately 90,000.

The contact owns a 2016 Ford Edge. The contact stated there was a loud clunking sound while opening the front driver's side door. The vehicle was taken to the local body shop to be diagnosed, and the contact was informed that the front driver's door interior spot weld had become unsecured, and the door needed to be re-attached and re-welded. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not yet contacted. The failure mileage was 52,000.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and DTC: P0302 and P0316 were retrieved. Additionally, the contact was informed that there was coolant intrusion in cylinder #2. The vehicle was not repaired. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 114,094.

The contact owns a 2016 Ford Edge. The contact stated while driving at approximately 35 MPH, the vehicle stalled. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 107,000.

The contact owns a 2016 Ford Edge. The contact stated that the vehicle was consuming an excessive amount of coolant. The contact stated that the check engine warning light was flashing intermittently on the instrument panel. The contact became aware of heavy white smoke coming from the exhaust pipes while starting the vehicle. The vehicle was taken to an independent mechanic where a misfire was detected in cylinder #3. The contact stated that the engine was replaced. The dealer and the manufacturer were notified of the failure and stated that there were no recalls on the VIN related to the failure. The failure mileage was 70,528.

Prior to taking delivery of this car (new, March 2017) the selling dealer replaced the tail/back-up light assembly on the tailgate because it had moisture in it. After I had the car for about 3 months the moisture came back and I called the dealer. They said it was a know problem and they would get back to me when they had the part to fix it. They never called me and I forgot about the problem. In October 2024, a neighbor told me my right back-up light was out. A couple of weeks later I went to my mechanic to have the bulb replaced. He told me that both back-up lights were out and they were non-replaceable LEDs. The entire light assembly must be replaced before I can get a state inspection sticker. The list price of the unit from Ford (only available from Ford no aftermarket part made) is $1,257.57. The car only has 48,206 miles on it. I think the LEDs shorted out because of the moisture. I called Ford, they said there was nothing they could do for me. I don't believe I am the only person to have this problem. I think Ford should do something because it is a problem they knew about since day one.

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light remained illuminated, and the vehicle was taken to a local dealer to be diagnosed. The contact was informed that the engine needed to be replaced due to coolant intrusion. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 84,024.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the vehicle was overheating, prompting the contact to momentarily discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion into various cylinders had resulted in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 67,000.

I purchased a 2016 Ford Edge and it has been one problem after another. This particular problem, and the last straw, has to do with coolant leaking from my car. After reading several complaints over a period of years it seems to be the same issue with many owners of the same make and model, a crack in the cylinder or motor (Long Block). I also read that Ford is aware of this problem and nothing has been done towards resolving the situation. This cannot be an ongoing issue. What will it take before a recall is made? After paying for several repairs since purchasing the car, I have exhausted all of my resources and can not afford an engine replacement. Will someone please, please, please, hear our complaints and offer a resolution that will not cost us an arm and a leg as a result of the manufacturer's negligence. I am very disappointed in FORD.

The passenger side rear brake hose is leaking severely, causing soft breaks. Making it very difficult to stop. This happened suddenly and did not experience any issues prior to the hose starting to leak. It will be towed to Ford for inspection and repair. We had no warning lamps or messages prior to the hose leaking.

i have 2 issues. 1. cil comes on randomly i was told by my local parts place it had a code for a fuel cyliniod thing that purges the air as i do not have a gas cap. 2. just started 01/10/2025,

The contact owns a 2016 Ford Edge. The contact stated that while driving on the highway at 45 MPH, the vehicle experienced a loss of automotive power, causing the acceleration to be reduced to 25 MPH, while also causing the vehicle to shake aggressively. The vehicle was driven to the residence and then towed to a local dealer where it was diagnosed that the engine had experienced coolant intrusion and that it would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.

The contact owns a 2016 Ford Edge. The contact stated that while her daughter was driving the vehicle out of a parking lot, the "Power Steering Assist Fault" message displayed on the instrument panel. The driver parked the vehicle, and had the vehicle towed to a local dealer to be diagnosed. The contact was informed that the power steering module was faulty and needed to be replaced. The contact referenced NHTSA Campaign Number: 15V250000 (STEERING) as probable cause for failure; however, the VIN was not included. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.

The contact owns a 2016 Ford Edge. The contact stated while at a stop sign and depressing the accelerator pedal, the vehicle failed to respond. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and filed a case. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 42,000.

Coolant was leaking into cylinder #1 in the engine. The engine consequently had to be replaced, and a Ford dealer replaced it. Coolant was leaking into the engine because of a design defect in the engine that Ford has known about for a long time. See Ford Technical Service Bulletin 22-2229. The design defect is a safety risk. My vehicle would not pass Pennsylvania’s vehicle safety inspection required annually by Pennsylvania law because of the coolant leaking into the cylinder in the engine due to the design defect. Information about Pennsylvania’s vehicle safety inspections required by Pennsylvania law is at [XXX] . “Pennsylvania requires vehicle safety inspections to ensure that vehicles are maintained for safe operation. Safety Inspections can prevent vehicle failure on the highways and crashes that may result in injuries or death.” Id. Coolant leaking into an engine cylinder(s) could result in engines overheating due to low or no coolant, thereby endangering the safety of passengers, other drivers, and others. Vehicle fires because of engine overheating while the vehicle is parked in a home garage could result in a house fire, thereby endangering the safety and lives of persons in the house and neighbors. Additionally, coolant leaking into an engine cylinder(s) results in excessive smoke/emissions when the vehicle is started, thereby negatively affecting air quality and the safety and health of everyone who breathes the contaminated air. The clouds of smoke produced by coolant burning off when the vehicles are started in a driveway or parking lot could obscure the vision of other drivers or pedestrians or distract them, thereby endangering their safety, the safety of the vehicle occupants, and the safety of others. Ford paid about 20% of the engine replacement cost, and I had to pay the rest, which was $7,037.08 including $400.02 PA sales tax. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Head on collison. Air bags did not deploy. Car was totaled.

Steering issues, Suspension issues when reversing, power steering, braking system locking. recalls on other edges but not this vehicle

The contact owns a 2016 Ford Edge. The contact stated upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a local dealer to be diagnosed and the dealer retrieved DTC codes: P0301 and P0316. The dealer determined that there was a coolant intrusion in cylinder #1, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 123,749.

The oil pan is made of metal and plastic and the plastic warps over time and causes major oil leaks requiring frequent expensive replacement. There are no after market parts, only the plastic. Major oil leaks are hazardous.

The vehicle has coolant intrusion in cylinder 3 due to a bad design with the engine. This can cause the engine to overheat and shutdown or even catch fire. If either of these happen while driving, especially on an interstate, I could be seriously hurt or killed along with others.

The contact owns a 2016 Ford Edge. The contact stated when the vehicle was started, there was smoke coming from the exhaust with the check engine warning light illuminated. Additionally, the contact stated that there was an extreme amount of smoke as if the vehicle was on fire. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 124,500.

The contact owns a 2016 Ford Edge. The contact stated while driving 35 MPH, a message indicating that the engine was overheating was displayed. The contact was able to drive to the destination. The contact stated upon inspecting the coolant reservoir, the coolant reservoir was empty. The contact's husband added coolant to the coolant reservoir; however, the failure recurred the following day. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into cylinder #3. The mechanic determined that the engine needed to be replaced, as per TSB Number: 19-2208. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.

The contact owns 2016 Ford Edge. The contact stated that while driving at approximately 70 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was fluid intrusion into the cylinders from the radiator fluid, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 88,000.

Coolant intrusion into engine

I woke up one day and this is what my door looked like and it shattered my window when I rolled it down. this is the front left drivers door

The contact owns a 2016 Ford Edge. The contact stated while the vehicle was parked, the check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 101,000.

Started hearing like a water sloshing noise when stopping or accelerating. I took it to the shop and coolant was low no apparent leak of any kind. They put coolant in and within a few weeks I started hearing the water noise again added coolant again and check engine light came on. Code read misfire on cylinder 1. Check engine light would pop on and then go off. Started rough cranking took it to the shop and need a new engine. 57,000 miles on this car. Car had been serviced at or around every 3,000-3,500 miles. Started doing research and this particular engine has been recalled but not in the make and year of my car. I really feel I should not have to pay nearly 6,000 for my engine to be repaired when so many issues with this particular engine I called Ford Service to make appt for recalls and told the Service Dept my issues and she off the start stated I needed a new motor without even seeing the car. How did she already know this? Because the motors have been having issues so this wasn’t the first time they have dealt with this particular engine

The engine lost power, ran rough and smoked really bad while driving in trafic causing me to pull over on a busy highway. The vehicle was diagnosed with a coolant leak into cylinder 3 which is a known problem with the Ecoboost 2.0 engines from 2015 to 2018. The vehicle only has 66,800 miles. Ford has a TSB that suggests replacing the engine if it has that problem but refuses to pay for it.

The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, there was an abnormal amount of white smoke coming out of the exhaust pipe. The message "Service Engine" was displayed. The vehicle was taken to an independent mechanic, where the spark plugs were replaced; however, the failure persisted. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken back to the independent mechanic, where it was diagnosed with coolant intrusion in the engine. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in the engine. The dealer determined that the engine needed to be replaced. The manufacturer was notified of the failure and related the failure to TSB Number: 19-2346; however, the vehicle was not covered under the TSB. The failure mileage was approximately 69,000.

The contact called on behalf of his son who owns a 2016 Ford Edge. The contact stated that while his son was driving approximately 65 MPH, the temperature gauge had risen significantly to hot, and the vehicle started to shut down. The contact stated that his son was able to pull over onto the side of the road, to allow the engine to cool down. The contact stated that after restarting the vehicle, and continuing to drive, the failure persisted. The check engine warning light was illuminated with DTC Code: P0302 displayed. The vehicle was taken to an independent mechanic where the vehicle was diagnosed. The contact was informed that there were cracks between two of the cylinders, allowing coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the power steering failed to function as intended. In addition, the power steering fault warning light was illuminated. The vehicle was driven to the nearest gas station; however, the contact attempted to make a turn and the steering wheel seized. The vehicle was towed to the dealer where it was diagnosed with a failed electronic power steering system. The contact was informed that the electronic power steering system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed of an unknown recall; however, the VIN was not associated with the recall repair. The failure mileage was approximately 102,252.

The contact owns a 2016 Ford Edge. The contact stated that while inspecting the vehicle, she noticed that the coolant level was low. The coolant reservoir was below the recommended coolant level. There were no warning lights illuminated. The vehicle was taken to the local dealer for additional coolant maintenance and inspection. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the vehicle started sputtering after refueling. The engine warning light was illuminated and was turning on and off. The vehicle was taken back to the local dealer, to be diagnosed. The dealer used a camera and determined that there was coolant leaking into the engine. The dealer determined that coolant was leaking into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 70,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving 55 MPH, there was a loud rattling noise emanating from the front of the vehicle. The vehicle was steered to the side of the road and inspected, but there was cause for the failure found. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the flex plate needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle was driving rough, and the low coolant warning light was illuminated. The contact stopped and parked the vehicle. The contact refilled the coolant reservoir. The contact stated that the low coolant warning light illuminated again. The vehicle was taken to an independent mechanic where it was diagnosed with coolant intrusion into the cylinders and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown Technical Service Bulletin. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under the unknown Technical Service Bulletin or any unknown recalls. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 109,000.

car has 63000 miles and engine needs replaced because there is antifreeze getting into cylinders. had checked at a service station. safety concern is gasket may fail allowing antifreeze to shoot onto block causing fire. there's a recall for the 2.0 ecoboost from 2015 to 2018 for this same problem but vehicle isn't under a recall. also engine light has come on 2 times. if reset the computer light turns off for a little while then comes back on. this started 3 weeks ago. also vehicle runs rough at cold start up and blows out white smoke.

The 2016 Ford Edge 2.0L EcoBoost has sadly caused us countless issues and extensive $ to repair. The latest issue is the 2020 investigation that revealed a design defect of the engine block and cylinder head, and coolant has been leaking and burning in the engine cylinder, which has lead to me needing a new engine. Unfortunately, the suit displays documented proof Ford knew about it and didn’t disclose it to buyers. This has lead to vast overheating, risking the vehicle catching on fire while in use, burning empty coolant, and a potential for having a blown engine on the highway. We took the car to a trusted shop when the overheating issue occurred and this was our circumstance.

The contact owns a 2016 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated and the message "Coolant Temperature High" was displayed. The vehicle was taken to the local mechanic who diagnosed and determined that there was coolant inside the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 86,000.

The contact owns a 2016 Ford Edge. The contact stated that while his daughter was driving at unknown speeds, the check engine warning illuminated. The vehicle was taken to an independent mechanic, who determined there was an error code related to a coolant intrusion into the cylinder. The contact called the local dealer, who informed him there was no recall coverage. The vehicle was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline. The manufacturer was not contacted. The failure mileage was approximately 45,000.

Check engine light was on and took to ford dealership and code is P0304. Coolant is leaking internally into cylinder.

2016 Ford Edge Titanium with 58800miles, brought to Ford Dealership with check engine light on, diagnosed with blown cylinders/engine failure, requiring engine replacement. Replacement quote is $9900. Out of warranty, no customer support assistance, less than 60000miles. Known engine issues with 2.0 Ecoboost by Ford, but no recall.

The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the vehicle had backfired, and the dealer determined that the spark plugs needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the engine was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 73,000.

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 15 MPH, the vehicle became difficult to maneuver. The contact stated that several unknown warning lights were intermittently blinking on the instrument panel. The contact researched and was made aware of NHTSA Campaign Number: 19V632000 (Steering); however, the VIN was not included. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the power steering gear had failed, and the steering rack and pinion and several other unstated parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 104,000.

Engine block crack leaking coolant into the cylinders. This was evident by white smoke coming from the tailpipe. This was confirmed by an independent mechanic who did a compression test on each cylinder and was able to identify the location of the cracked block.

Engine blew at 67,334 miles. Had complete new replacement. New engine blew at 116,239 miles

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, there was a cloud of white exhaust coming from the tailpipe causing an odor of exhaust to emit from the vehicle. The contact, an independent mechanic, had inspected the vehicle and noticed water leaking into the cylinders. The contact replaced the water pump, thermostat, and temperature sensors. The failure persisted. The contact stated that after some research, the contact learned it was a known failure that required the engine to be replaced. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

We are Canadians live in Calgary, AB Canada. We have a 2016 ford egde. There was an engine warning sign popped up when we had a road trip in US days ago. We also noticed that the car chokes when cold start with white sweet smoke come out. We had the car checked up by a ford dealer at coos bay, Oregon. Here is the diagnostics - dtcp0303 stored related to cylinder 3 misfire - found engine coolant level low - topped off coolant and pressure tested system - found pressure to bleed off abnormally - no external leaks observed - removed aprk plug and bore scope cylinder - verified coolant intrusion in cylinder 3 also found signs of burning coolant on spark plug - recommended repair is long block replacement. We cancelled our unfinished trip and struggled to drive 2000km back home(low speed, keep checking/adding coolant and engine oil). The local ford dealer quoted me 10k CAD to replace the long block. Our car is not even 8 years old at 130K kms. I called Ford Canada and was told they are sorry but the car is out of warranty and no recalls. Although there is a TSB#22-2229 which proves this is a known issue to Ford. I spent some time search on line found many ford owners had same experience and referred by them to post a complain here.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, there was coolant cooling leaking into the cylinder and the vehicle made an abnormal sound. The vehicle was able to restart on the third attempt; however, the failure recurred. The vehicle was driven to the independent mechanic and was diagnosed and determined that engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 85,000.

Coolant is leaking into the engine. My car unexpectedly and very suddenly started overheating while driving, without any warning that coolant levels were low. The car was inspected by the dealer's service center, and they confirmed this issue, stating the only solution is to completely replace the engine. The check engine light on the car did come on, but the code was related to an engine misfire. I had spark plugs and an engine coil replaced, but after a few days, the check engine light came back on with the same code of an engine misfire. One day while driving, the temperature gauge warning came on, saying that the temperature of the car was too high and to stop driving immediately. At this point, I checked under the hood and saw that the coolant overflow tank was completely empty.

Rear brake hose busted while driving. No brake fluid lights came on.

My Ford Edge was running rough and white smoke was coming out of the exhaust. Tge engine light came on my dashboard. I took it to MasterTech in Dimondale MI on July 5, 2024 and they said coolant is leaking into the 4th cylinder. He said Ford recommends an engine replacement for the issue. He said Ford knows about this issue with the ecoboost engine. I have 88,000 miles on my car and shouldn't need a new engine. I have not taken it to the dealership because they charge to look at the car. They said they know about the issue but there is not a recall and it would cost $9,000 to fix. I have been informed that it is possible that the car will catch on fire.

Sunroof has spiderweb cracks after purchase.

The contact owns a 2016 Ford Edge. The contact stated that when the vehicle was started, there was white smoke coming from the exhaust pipe. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 49,500.

Coolant leaked into engine causing cylinder to crack. The entire engine needs to be replaced. Codes showed misfires.

When starting white smoke appeared for about 5 minutes. Check engine light came on 2 weeks ago after getting my oil changed. Car felt like it had lost its power and/or pep when accelerating. Found P0301 & P0316 engine misfires. TSB 22-2229 applies to concern. Performed coolant pressure test for 2 hours, removed cylinders 1 & 2 plugs inspected with bore scope and found coolant present in cylinder1, indicating coolant intrusion. Recommend replacement of engine long block as per TSB 22-2229 and retest. Also, bushing shifter cable recall was completed as well. Went to Bruce Titus Ford, Inc. Port Orchard, WA today [XXX] . This is what the service department diagnosed my 2016 Ford Edge SEL AWD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed a misfire in cylinder #3. The cylinder #3 spark plug, and ignition coil were replaced; however, while driving 55 MPH, the message "Engine Over Heating" was displayed. Upon inspection, it was discovered that there was no coolant in the coolant reservoir. The contact added coolant and the vehicle was driven to the residence. The cause of the failure was not yet determined. The local dealer was notified. The manufacturer was not yet contacted. The failure mileage was 122,000.

My Edge has 41,000 miles on it and the engine light came on. I took it to my local dealership and they found that it has coolent intrusion and therefore I need a new engine. The dealership told me there is a TSB# 22-2133 (2.0L EcoBooser - Coolant in Cylinders) for this issue but Ford never issued a recall. I did my own research to find out that there is a class action lawsuit in the Eastern District Court for this exact issue. I contacted Ford Corporate and they said they know nothing about this issue but would help expedite the repairs of my vehicle. The TSB I looked up is directly from Ford so I am a little preterbed they aren't taking responsibility for this. Engines and rental cars are not cheap.

Coolant disappearing without leaks took the vehicle to Parrish Motor Co. in Goochland Va. The diagnostics showed the engine was blown. Per Ford Forum and Reddit this has been an ongoing issue with the 2.7 Edge Ecoboost. My parents are [XXX] and [XXX] on a fixed income and brought this car brand new always took care of the maintenance but there has been several recalls for major reasons since they have owned this vehicle and it’s paid for by individuals that don’t have the $8000.00 for a new motor on a vehicle that’s paid for. Started late July 2024, vehicle currently at dealer, [XXX] drives vehicle if stranded not able to walk far. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Faulty engine design leads to head gasket failure, engine misfire and stall. Engine stall can cause loss of vehicle motive and braking by loss of vacuum assisted braking. Dealer just completed service on this vehicle and reported the failure after completing repair on another defective part, the flexplate assembly. After completing repairs advised it likely has coolant intrusion issue. Did not inform customer about the TSB showing FORD determined the block is defective and should be replaced at customer cost. Ford has known about this issue since about 2011. These engines need to be recalled. Repair data available to mechanics and on popular video sites show that Fords updated block removes two water paths that interfere with head gasket seating on 2015 - 2019 Ford Edge 2.0L EcoBoost engines. This is a known manufacturer defect that puts owners and occupants in uneeded danger due to Ford's refusal to recall and rectify these engines. There are multiple reports of these engines failing for this issue with as few as 30,000 miles. This engine is also installed in multiple other Ford and Lincoln vehicles including focus, fusion, taurus, Escape, edge, mkz, mkc, and nautilus.

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light illuminated intermittently. The contact stated that while refueling, the accelerator pedal had to be slightly depressed to prevent the vehicle from stalling. The vehicle had been taken to the dealer where it was diagnosed and determined that ignition coil #3 had failed and needed to be replaced. The vehicle was repaired. The contact stated that after the repair, the vehicle would emit excessive exhaust fumes when accelerating and while starting the vehicle. The contact stated that the vehicle was choking and hesitating while starting the vehicle. Additionally, coolant had to be added every other day. The contact stated that the check engine warning light remained illuminated. The contact became aware of Technical Service Bulletin: 22-2134, NHTSA ID Number: 10210392 (Engine and Engine Cooling, Equipment). The dealer was contacted and informed the contact that due to the failure being persistent, the short block needed to be replaced. The dealer confirmed that the VIN was not included in TSB. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed the VIN was not included in a recall. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 14,500.

I'm filing a complaint regarding my 2016 Ford Edge Titanium with the 2.0L EcoBoost engine, which required two engine replacements due to a defect causing coolant intrusion into the cylinders.The engine failed due to coolant leaking into the cylinders, a problem diagnosed and confirmed by Ford technicians. Both engines are no longer in the vehicle, but documentation is available upon request. My safety and the safety of others were put at significant risk on two separate occasions. The first engine failed at 67,000 miles, leading to the engine blowing while I was driving on the highway. This nearly caused an accident as the vehicle suddenly lost power. The second engine, which was a replacement from a 2018 Ford Edge with the same 2.0L EcoBoost engine, also failed in a similar manner at 87,000 miles, again while I was driving on the highway. On this occasion, I was left stranded on the side of the highway in the desert for 7 hours in over 100-degree weather, further endangering my safety. The problem was diagnosed and confirmed by a Ford dealership on both occasions. The first failure was diagnosed as coolant leaking into cylinder 3, causing the vehicle to misfire and eventually leading to the engine blowing. The second engine was inspected by a Ford repair technician during a recall service, where the same coolant leak issue was diagnosed. Less than two months after this diagnosis, the second engine also blew while I was driving. Ford service technicians inspected and confirmed the problem both times. Repair and diagnostic reports are available. The first indication of the problem with the original engine was a check engine light so I took the vehicle to Ford. The dealership diagnosed the issue as coolant leaking into cylinder 3, causing misfires. Despite this diagnosis, the engine failed before I could arrange for the recommended long block replacement. The second engine began exhibiting the same symptoms—misfiring and coolant loss—shortly before it also failed.

Coolant intrusion into cylinder 4, apparently due to a design flaw. Ford knows about this problem but won't pay to fix. New motor is required at the cost of $8300. This vehicle only has 88300 miles

The contact owns a 2016 Ford Edge. The contact stated that when the vehicle was started, on several occasions the contact observed a rattling sound coming from the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the flex plate had cracked and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 133,000.

Engine is overheating the car is missing real bad. Allpro mechanic evaluate the car and replace the spark plugs. Antifreeze continues to leak into the engine. Mechanic said the engine block needs to be replace.Capstone Law has a class action suit against Ford for this very issue.

I'm filing a complaint regarding my 2016 Ford Edge Titanium with the 2.0L EcoBoost engine, which required two engine replacements due to a defect causing coolant intrusion into the cylinders.The engine failed due to coolant leaking into the cylinders, a problem diagnosed and confirmed by Ford technicians. Both engines are no longer in the vehicle, but documentation is available upon request. My safety and the safety of others were put at significant risk on two separate occasions. The first engine failed at 67,000 miles, leading to the engine blowing while I was driving on the highway. This nearly caused an accident as the vehicle suddenly lost power. The second engine, which was a replacement from a 2018 Ford Edge with the same 2.0L EcoBoost engine, also failed in a similar manner at 87,000 miles, again while I was driving on the highway. On this occasion, I was left stranded on the side of the highway in the desert for 7 hours in over 100-degree weather, further endangering my safety. The problem was diagnosed and confirmed by a Ford dealership on both occasions. The first failure was diagnosed as coolant leaking into cylinder 3, causing the vehicle to misfire and eventually leading to the engine blowing. The second engine was inspected by a Ford repair technician during a recall service, where the same coolant leak issue was diagnosed. Less than two months after this diagnosis, the second engine also blew while I was driving. Ford service technicians inspected and confirmed the problem both times. Repair and diagnostic reports are available. The first indication of the problem with the original engine was a check engine light so I took the vehicle to Ford. The dealership diagnosed the issue as coolant leaking into cylinder 3, causing misfires. Despite this diagnosis, the engine failed before I could arrange for the recommended long block replacement. The second engine began exhibiting the same symptoms—misfiring and coolant loss—shortly before it also failed.

Rear Brake hose ruptured resulting in Brake Pedal going to the floor and reduced braking ability

coolant intrusion into the engine’s cylinders, which caused my engine to fail and ford failed to disclose these defects when I bought it now my engine has failed and I can not afford to fix it or buy another if my extended warranty wont cover it

Code for Cylinder #2 Miss Fire. Upon inspection by pressurizing the coolant tank it was observed to have coolant leaking into cylinder #2

The coolant is leaking into the engine causing misfire, and overheating.

Motor has known manufacturing defects. Was told by Ford dealership. Needs a motor at 118k miles

The contact owns a 2016 Ford Edge. The contact stated while his daughter was driving at an undisclosed speed, the check engine warning light illuminated. The contact diagnosed the vehicle and determined that the spark plugs had failed and needed to be replaced. The spark plugs were replaced but the failure reoccurred. The vehicle was then taken to a local dealer where it was diagnosed and determined that there was coolant intrusion in cylinders #1, #2, #3, and #4, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.

The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was started on several occasions, there was a chugging sound coming from the vehicle and the vehicle was shaking for approximately 30 seconds. On three other occasions, while driving at various speeds, the " Engine Hot" message appeared and disappeared. Additionally, the check engine warning light illuminated sporadically. The vehicle was taken to an independent mechanic where it was diagnosed that cylinder #3 and the thermostat needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to another independent mechanic where the contact was informed that cylinder #3 needed to be replaced again. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.

Check engine came on for cylinder 1 misfire. Replaced all spark plugs and ignition coils. Check engine came on again for same problem. Was diagnosed with internal engine problem by independent mechanic. Took to Ford dealer which confirmed coolant intrusion in cylinder 1. They are saying it’s a design defect and it needs a new engine block, but will not cover any of the cost.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.

The contact owns a 2016 Ford Edge. The contact stated while making turns from a complete stop, the message "Adaptive Steering Fault. Service Required" was displayed. The contact stated that the steering wheel delayed returning to the center while the message was displayed on several occasions. Additionally, the contact stated that the message was displayed after replacing the tires. The vehicle was taken to the dealer, where it was diagnosed that the steering assist control module needed to be replaced. Additionally, the dealer informed the contact that an alignment needed to be performed. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 19B04. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 51,981.

The contact owns a 2016 Ford Edge. The contact stated while cold starting the vehicle, there was white smoke coming from the exhaust pipe. The contact stated that the failure was intermittent but had become a recurring failure. Additionally, the temperature gauge was indicating that the engine was HOT. The contact checked the coolant level and noticed that the coolant level was very low. The contact was adding a quart of coolant every several weeks. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was coolant intrusion into the engine block and that the engine needed to be replaced. The contact was informed by the mechanic that the failure was related to Technical Service Bulletin Number: 19-2346 Coolant Intrusion Into the Cylinders (Engine and Engine Cooling). The contact stated that the engine was being replaced. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.

The contact owns a 2016 Ford Edge. The contact stated that the engine was running abnormally while the vehicle was idling. Additionally, the contact stated while driving 50-55 MPH, the engine was misfiring. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with misfire at start-up with the cylinder #2 misfire. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown Ford campaign number. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,000.

Total engine failure due to coolant intrusion

Coolant Leak into the engine due to a known design defect as documented in TSB-22-2229. Ford purposely stalls diagnosis until the engine is out of warranty and then sticks the customer with the cost of replacement.

No warning lights before or after the problem occurred. Driving about 25mph with traffic heard loud noise like something broke then sounded like plastic was dragging, the engine was a lot louder. I got it off traffic and pulled over. Nothing under the car. No warning or engine lights came on. Dealer told me it was a fly wheel on 6/26 and covered under warranty. Said it would take 2 weeks to repair (July 5). I kept calling for status on my car with no call back from the service manager. I finally had to complain (although I was afraid to since they had my car), and they called on 7/12 said it's not the fly wheel like they thought, they said I need a whole new transmission. They don't know what cause it but maybe something broke inside the transmission caused damage to it. $7600 cost to replace it. Not covered under warranty. We contacted another mechanic who says it's probably the torque something (arm?) that broke. I paid what to me is a lot of money for the car. It also needed a completely new engine at 44k miles which was covered under warranty. For the amount of money I paid for the car it's crazy I have to shell out $7600 more.

The contact owns a 2016 Ford Edge. The contact stated while driving at various speeds, the vehicle experienced severe shaking and vibration. The contact indicated that all four tires were replaced on several occasions, but the failure persisted. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 88,000.

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light illuminated approximately one week after an oil change. The contact stated that while the vehicle was idling in the driveway, the vehicle started running rough. The vehicle was taken to the dealer where it was determined that coolant was leaking into cylinder #1, and that the engine needed to be replaced. The contact was informed that the failure was related to NHTSA ID Number: 10214126 (Engine and Engine Cooling) however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 101,229.

The contact owns a 2016 Ford Edge. The contact stated that when the vehicle was shifted into reverse, the back over prevention camera screen was pixelated and the image occasionally froze. Additionally, the contact stated that the instrument cluster, the radio, and hands-free phone connection would disconnect with a blank instrument cluster. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 114,000.

Ford recalled cars with same problem with the 2.0 engine but did not recall on edge which has the problem of coolent sepping into cylinders ,engine light came on

The contact owns a 2016 Ford Edge. The contact stated that while driving 40 MPH, there was white smoke coming from the rear of the vehicle, and the coolant temperature warning light was illuminated. The vehicle was steered to the side of the road and turned off for approximately 40 minutes and anti-freeze was added to the vehicle. The vehicle was towed to a mechanic where it was diagnosed with coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 76,050.

I have a 2016 Ford EdgeTitanium with a 2.0 EcoBoost with 63,000 miles on it. In May of 2024 my check engine light came on. Verified coolant intrusion into cylinder 1 causing engine failure. Mileage on the car does not warrant an engine replacement. When Ford was contacted, both the original dealership and manufacturer, they took no fault in the matter. I was told there was a possibility of an engine fire if left as it was. I had to pay $9469.44 for a new engine! Many forums show this same issue happening with the same year/make/model. Ford should be held accountable for a known defect in the block that was not corrected through a recall.

check engine light came on, when assessed I was told it was a cylinder 3 misfire. Car began overheating while driving down the highway. Took it to a shop who performed block test > found combustion gases in cooling system caused by blown head gasket > replaced head gasket, timing chains & sprockets. After head gasket was replaced there was white smoke & misfire at cold start up - (been this almost ever since we replaced the head gasket). Shop then tested cooling system for combustion gases > found head gasket leaking due to cracking block at gasket surface > replaced complete engine assembly.

At 83,000 miles the car exhibited a P0301 check engine light for a misfire. Several troubleshooting steps were taken including new spark plugs, swapped ignition coils and then troublehooting shifted to checking for the known coolant intrusion issue. TSB 22-2229 was followed and after pressurizing the coolant system to 21 psi and inserting an endoscope visual confirmation of coolant leaking into the cylinder from the head gasket was discovered. This is a known issue to Ford that they have not acknowledged other than a TSB which advises to replacing replace the long block. We are going this route to the quote of $8,818.15. Due to Ford's change in coolant passage design they have created an engine with known issues that they are failing to warranty.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the Adaptive Steering Fault” message was displayed. The vehicle was taken to a dealer. The vehicle was diagnosed; however, the contact was unaware of the result of the diagnostic test. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was made aware of the failure but confirmed that the vehicle was not included in the recall. The failure mileage was approximately 95,100.

Engine block is cracked in which it is leaking antifreeze into the cylinders had a technician to look at the engine

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal had to be depressed several times to the floor before the vehicle came to a complete stop. The vehicle was taken to an independent mechanic where it was diagnosed with a brake fluid leak on the passenger's side rear wheel. The contact was informed that the rear brake line needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several times. Additionally, the vehicle was repaired twice with brake line failure; however, the contact was unable to recall which brake line was repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 169,000.

The contact's son owns a 2016 Ford Edge. The contact stated that while his son was driving at an undisclosed speed, the steering wheel detached. The vehicle was taken to the dealer where it was diagnosed with a detached steering wheel assembly bolt. The contact was informed that the steering wheel assembly bolt needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided no assistance. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 60,701.

Head gasket problem, so im told by mechanic that i need new gasket. The antifrezze is mixing with oil, 2016 ford edge is known to have these problems, 51000 miles on car. Called ford and they cannot do anything, out of warrenty. Case # [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Edge. The contact stated that after an oil change, the check engine warning light illuminated while driving 50 MPH. The vehicle was taken to an independent mechanic where a diagnostic test showed that the Evaporative Emissions System was defective and needed to be replaced. The dealer was notified of the failure and the contact was provided an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 142,000.

The contact owns a 2016 Ford Edge. The contact stated when the vehicle was started there was a large cloud of white smoke coming from the vehicle. The contact stated that the vehicle was idling and vibrating abnormally. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that coolant had intruded into the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB Number: 19-2346 Coolant in Cylinders (Engine and Engine Cooling). The failure mileage was approximately 180,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at 60 MPH, the vehicle ahead abruptly stopped, and the contact was unable to slow the vehicle in time. As a result, the contact's vehicle rear-ended the vehicle ahead. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V123000 (Air Bags), but the VIN was not included. A police report was filed, but no injuries were reported. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 115,000.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that upon starting the vehicle, there was an abnormal amount of smoke coming from the tailpipe. The vehicle was taken to the dealer and diagnosed with a blown. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 74,000. Parts distribution disconnect.

When the flex plate cracks it can damage the torque converter causing transmission damage. Ford has a consumer fix for the flex plate but refuses to cover the transmissions.

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the engine misfired with white exhaust smoke and the vehicle hesitated while accelerating. The contact discovered that the engine coolant reservoir was empty. The contact replaced the spark plugs and coil packs for cylinders #2 and #3 however, the failure persisted. The vehicle was not yet diagnosed and repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under a TSB for the failure. The approximate failure mileage was 78,000.

Known factory defect that Ford refuses to correct. Coolant is leaking into the gasket and causing engine failure. Mechanic said it would cost $6k to fix. Mileage on the car does not warrant an engine replacement at 89K miles. When Ford was contacted, both the original dealership and manufacturer, they took no fault in the matter. Many forums show this same issue happening with the same year/make/model. Ford should be held accountable for a known defect that was not corrected through a recall.

Bad design of the engine. Coolant leaks into cylinders. The manufacturer knows this is a design defect. Reference, TSB 22-2229 from Ford and NHTSA ID: 10214126

The contact owns a 2016 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light illuminated, and the engine temperature became elevated. The vehicle was taken to the local service center who diagnosed a misfire in cylinder #3. The spark plugs, coil pack, and the boot for cylinder #3 were replaced; however, the failure reoccurred. The contact was later informed that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was 64,000.

The contact owns a 2016 Ford Edge. The contact stated that while attempting to sort groceries in the trunk of the vehicle, the tailgate suddenly fell, struck her back, and pushed her forward while the tailgate kept closing. After several attempts, the contact’s caregiver was able to stop the tailgate from lowering and crushing her. As a result, the contact sustained injuries on her left arm and in the back, near the ribs. Medical attention was not sought. The local dealer was notified of the failure; however, no assistance was provided. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 179,000.

While traveling on highway, 2016 Ford Edge transmission went out of gear. It did not respond when pushing on the acceleration pedal. Thus, my passengers and I were in danger of collision. No indicator lights appeared warning of the transmission failure. The local Ford dealership performed an inspection and confirmed the transmission had failed. Ford Motor Co. has published a Technical Service Bulletin addressing this transmission issue on my specific vehicle but there is no associated recall such that others will not be endangered.

Three weeks ago my engine light came on. Took it in to Ford Services in Woodland Hills, California where they found a that there was a coolant intrusion in the engine. They proceeded to explain that this is a known issue with the type of engine due to a manufacturer defect. They were able to see that indeed this was the issue with my vehicle. But my VIN was not under the recall that is in place for other vehicles with the same engine defect. I called Ford and they said they could do nothing about it. They directed me here to make a complaint.

Getting a code of misfire on cylinder one and it’s got antifreeze on top of the cylinders blowing white steam out of the tail pipes

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle started jerking and then stalled. The contact stated that the engine and coolant temperature warning lights were illuminated. The contact was able to pull the vehicle to the side of the road. The vehicle was towed to the dealer. The vehicle was diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 139,000.

Issues started with check engine light with PO302 Cylinder Misfire code and rough engine starts. After having it looked at and doing a tune up, a week later there was no heat, the coolant warning light went on and temperature gauge was fluctuating while on the highway and had to pull off. Diagnosis by independent service center was the coolant leaking into the cylinder due to defective engine block casting. Researched Technical Service Bulletin 19-2208 and found this to be a common flaw. The fix is a new engine to cost more than $5,000. Vehicle has 80,000 miles. Ford offering no help due to it being out of warranty with no extended warranty.

The contact owns a 2016 Ford Edge. The contact stated that while driving at approximately 40 MPH, the engine overheated. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that there was coolant in the cylinder, which caused the head gasket to blow and that the engine needed to be replaced. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline for assistance. The approximate failure mileage was 83,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant was leaking into the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 70,000.

The contact owns a 2016 Ford Edge. The contact stated while driving 65 MPH, the contact noticed white smoke coming from the tailpipe. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to the dealer where it was diagnosed that coolant had intruded into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 94,000.

The contact owns a 2016 Ford Edge. The contact's daughter opened the partition for the panoramic sunroof and discovered that the rear stationary panel of the panoramic roof had developed several, spider web cracks along the edge of the glass. The vehicle was taken to a dealer and the contact was informed that the vehicle was out of warranty and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 71,000.

The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, the RPMs were fluctuating, and the engine was misfiring. Additionally, the contact stated while driving approximately 45-50 MPH, the check engine warning light illuminated. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic, where it was diagnosed that the head gasket was blown, there was coolant intrusion in cylinder #1, and the engine was misfiring. The mechanic determined that the head gasket needed to be replaced. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in an unknown recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 63,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant leak into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 67,982.

The contact owns a 2016 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, the engine overheated, and coolant was leaking from the engine compartment. The vehicle was taken to an independent mechanic who diagnosed that the coolant was present inside the cylinders. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 90,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the engine was misfiring, and the vehicle was jerking significantly while accelerating. There was no warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a coolant intrusion in the engine. The dealer determined that the engine block needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that it was a known failure; however, the vehicle was not covered under an unknown Ford Campaign Number. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 115,000.

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that an unknown emission part had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 100,000.

The contact owns a 2016 Ford Edge. The contact stated that when he would place the vehicle into reverse, the backup camera would malfunction and either show a distorted image or a black screen. The contact stated no warning light was illuminated. Additionally, the contact stated that when the backup camera would malfunction the radio display would also be blank showing no selections. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the APIM needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,100.

The contact owns a 2014 Ford Edge. The contact stated that stated that upon starting the vehicle, the engine shuddered with heavy white smoke coming from the exhaust pipe. Additionally, the check engine warning light was illuminated. The vehicle was initially taken to an independent mechanic where an ODB scanner retrieved information of a misfire in cylinder #4. The vehicle was then taken to a dealer where it was discovered that coolant had leaked into cylinder #4. The dealer determined that the engine long block needed to be replaced and diagnosed the vehicle with engine failure. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle related to the failure. The vehicle was not repaired. The failure mileage was 84,000.

Sunroof is cracked, concerned about it flying out and hitting another car.

Steering losses power while driving. 2/24/24 Ford replaced steering gear, same problem reoccured 300 miles later on 3/14/24 If this had of happen while on the freeway it would of resulted in a horrific accident. Steering loss is a very serious problem.

Ford TSB 22-2229 -- Coolant intrusion into the cylinder, requiring replacement of the long block engine assembly. The vehicle has only 49,872 miles.

While during my 2016 ford edge to my daughters house, started going up a hill and as I was attempting to accelerate my speed kept reducing. When I returned home my husband took my car to an independent mechanic who ran diagnostic test which showed cylinder 2 misfiring. Upon further inspection coolant level was low but no leaks were noted. Mechanic stated water pump needed to be replaced to prevent further possible damage to engine. Called local ford dealer to see if they could confirm diagnosis, we were told to diagnose they would charge 165. Unfortunately on a fixed income and cannot afford! After researching this problem online it appears this is a common issue with 2016 ford edge and while there was a recall issue on some 2016 ford automobiles with the same issues, ours is not included!? I believe this should be recalled as it appears this was a known issue with ford cars, especially the Ecoboost, which is what we have

The contact owns a 2016 Ford Edge. The contact stated that while driving at 40 MPH, the coolant low warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that cylinder #3 was misfiring. Additionally, coolant was leaking from the vehicle. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,000.

I was driving on the highway and the steering wheel light with exclamation point came on along with flashing adaptive steering menu, traction control menu and up hill assistance menu came on the dash repeatedly, as I kept driving the steering got worse and I almost had an accident. I had no choice to get off at the next exit and was able to pull into a gas station at the end of the exit. I tried to google from my phone the warnings and saw there was over 86 complaints on the same issue. I turned off the car and waited for about 10 minutes before starting it again hpeing that maybe it would reset itself. When I started my car again, I had no steering. I was forced to be towed over an hour away and over $3500 to fix it

Back left break line suddenly ruptured causing immediate inability to use breaks. I was parked and went to apply the breaks before putting the vehicle into drive when I noticed the break pedal went to the floor. I slowly moved the vehicle to a parking place and the brake fluid light came on and I was hardly able to stop. There is a recall for the front break lines but not the back lines.

In September of 2022, my flex plate on my 2016 Ford Edge Titanium broke. This is a major component of the engine and $2,000+ fix. I was told by the mechanic that other Ford Edge’s were experiencing this, it was not a recall. Well, about a year and half later the flex plate broke AGAIN. This time with me driving down the road. The car completely stopped. I’ve never been more afraid in my life of getting hit. Long story short, after bringing my car in AGAIN for this issue, I was told by the mechanic that though they can replace the flex plate free of charge because it was under warranty, it damaged other components in the engine to the point where it’s inevitable that my ford will be undrivable soon. They also told me that there was a recall out for this issue so that I can be reimbursed for the previous work. So many others have experienced this. I called the Ford dealership to confirm the recall. However, they told me that it wasn’t a recall but a “Customer Service Satisfaction” program. Meaning it’s not officially a recall but enough people have experienced it that they were reimbursing some drivers. This “program” had an expiration date of 3-31-23. I had my car serviced the first time prior to this date but had no idea about this “program”. I received no notification. After my flex plate was fixed for the second time now, I submitted my receipts for reimbursement for the service I paid for the flex plate in 2022. I was denied because I was out of the time frame where they were giving refunds. Along with this my Ford continued to get worse because of engine damage to the point where I couldn’t safely drive it anymore. I was forced to get an another vehicle and because of the condition it was in with the engine sound and damage, I got very little for it. I actually had to rollover thousands of the remaining loan balance to my new car loan. This absolutely needs to be a RECALL. I am so upset, confused and financially drained from all of this. The least that can be do

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment and the sound was persistent. The contact stated that the sound was like a foghorn. The contact stated that an unknown warning light and the check engine warning light illuminated but later went disappeared. The vehicle lost motive power. The vehicle was taken to an independent mechanic where it was diagnosed with a failed purge system and the solenoid system. The contact was informed that the purge system and the solenoid system needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 65,000.

The contact owns a 2016 Ford Edge. The contact stated that since owning the vehicle, the oil pan had been replaced a total of 4 times due to a leak in the oil pan. The contact stated that no warning light was illuminated prior to the discovery of the oil leak. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired after the latest failure and remained in the possession of the dealer. The failure mileage was 30,780.

Coolant intrusion

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion in the cylinders. The mechanic determined that the engine needed to be replaced. The vehicle was then taken to the dealer, where it was also determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 61,000.

The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, there was white smoke coming from the exhaust pipe. The contact stated that the vehicle was vibrating and was idling roughly. The contact stated that the check engine warning was illuminated. Additionally, the contact stated that the coolant reservoir was refilled weekly. The contact had not taken the vehicle to a local dealer however, the dealer was contacted and informed the contact that the failure was probably caused due to coolant leaking into the engine block and that the engine needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Technical Service Bulletin Number: 19-23246 - Coolant in Cylinders, White Exhaust Smoke And/or Illuminated MIL (Engine and Engine Cooling). The contact stated that the vehicle was no longer able to be driven and would not start. The manufacturer was informed of the failure. The failure mileage was approximately 72,000.

Rear window suddenly shattered while driving . No other vehicles around . Entire windshield shattered and pieces are now falling into back hatch area . There were no passengers with me at the time . This renders the car not safe to drive . I was pulling into my driveway but had I been out on the highway (In January) this would soon become an issue of exposure to below freezing temperatures. Ford claims they have never heard of this when I’m finding other reports of this happening online . Dealership is saying it’s replaced at all my cost also ? Seems like a manufacturing fault ? There is a FSA # [XXX] that Canadian owners have listed. My car originally was sold in North Dakota. Currently I’m in Nebraska . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Edge. The contact stated that the vehicle failed to start up after several attempts after refueling. Once the vehicle was started, the vehicle sometimes hesitated and occasionally stalled while driving at various speeds. The contact stated that the failure persisted and intermittently stalled during normal driving with the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that Evaporative Emission Control System (EVAP) solenoid valve was defective. The manufacturer was notified of the failure and provided the contact a case number. The contact was then referred to the NHTSA Hotline for additional assistance. The vehicle was not repaired. The failure mileage was approximately 30,000.

There is a continuous cylinder 1 misfire and rough idle at start. Have replaced spark plugs, replaced valve cover gasket and spark plug tube seals and coolant continue to drain quickly with cylinder 1 misfire check engine light popping up every week.

coolant leaked onto the cylinders of the engine causing engine failure. This has been confirmed from Ken Stoepel Ford service center and is a known issue. Vehicle check engine light came on and at the same time the vehicle started running rough which is when I took it to the dealership to be diagnosed. It’s a safety concern because this can cause overheating and a fire. On top of that the known defect has ruined my engine. This has been an ongoing issue for the ecoboost engine for many people but has yet to be recalled. Vehicle has not been driven since being diagnosed.

Overheat/Power loss indication on 2016 Ford Edge with Ecoboost 2.0 resulting coolant leakage into #2 cylinder verified by dealer (failure per TSB [XXX]). Prior TSBs [XXX] have been issued for same problem, but Ford did not assign our VIN to those bulletins. Problem should have been identified when vehicle was under warranty if TSB application were complete. We had P302 code (cylinder 2 misfire), so plugs/coils were replaced. 3 days later ([XXX]) we were traveling home from dinner (approx. 35 MPH, about 3 miles from home) and got a "Overheat" indicator with an indicator stating something similar to "Engine Loss of Power" light. Parked car at home, topped off coolant the next morning and had white smoke from the exhaust upon start-up. Vehicle towed to Ford dealer (01/09/24)...vehicle had not been driven, awaiting dealer availability for diagnosis. Relevant Ford dealer notes on Repair Order are as follows: "PRESSURIZE COOLING SYSTEM AND LEFT OVERNIGHT, FOUND IN A.M. LOSS OF MOST OF PRESSURE. CHECK HISTORY FAULT CODES, FOUND P0302, P0217. REMOVE CYL 2 SPARKPLUG AND CHECK WITH BORESCOPE. FOUND EVIDENCE OF MINOR COOLANT INTRUSION, CLEAN PISTON AND SHINY SLIGHTLY WET. FAILED ENGINE TSB [XXX]. NEED REPLACE LONG BLOCK." There are multiple reports of engine fires and other issues resulting from this condition [XXX] ). This is my mother-in-law's vehicle and I'm advocating for her. I contacted Ford Customer Care, said that they couldn't do anything to help due to family not meeting standards for incentives...in other words since my mother-in-law doesn't buy cars annually, they won't help even though she has been a loyal ford customer. They referred me to NHTSA to request that the VIN be added to the TSB, then they may cover repairs. Contacted NHTSA who confirms that is solely Ford's decision. They stated that Ford routinely misstates NHTSA's role in this process. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

As identified by my VIN number, I have a 2016 Ecoboost Ford Edge. Since 2022 I've been dealing with a failing engine from constant leaking of coolant fluids into the internals of the engine. This leaking of coolant is causing excessive white smoke to push out of my vehicles exhaust system. I'm constantly putting additional coolant into the reserva. I've been periodically stranded stranded on the side of the roadway from the engine overheating. Until I discovered that there is a known issue with this vehicle, I have spend hundreds of dollar on repairs based on the check engine light codes. Then on Jun 17th, 2024 I took my vehicle to a Ford service center and after paying over three hundred dollars for an diagnostics test I was told I need a new engine.

The vehicle had repeated failures of the electrical steering system. While driving, the failure occurred making it nearly impossible to steer. On certain occasions, the car stalled. If turned off, the error might clear, work for some time, then fail again. One morning, it came up with the failure codes before starting (16 degrees) even after working the night before. Then work later in afternoon after temperature had warmed up.

The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, the vehicle was running rough with white smoke coming from the exhaust system. The contact stated that the check engine warning light was illuminated. The vehicle was driven to an Auto Parts store and diagnosed using a handheld scanner and it was determined that there was a coolant leak into cylinder #2. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact researched online related the failure to Technical Service Bulletin Number: 19-2346 Coolant Intrusion into Cylinders (Engine and Engine Cooling). The failure mileage was approximately 84,000.

The contacts own a 2016 Ford Edge. The contact stated that while reversing out of the garage, the contact attempted to turn the steering wheel, but the steering wheel failed to turn. The check engine warning light illuminated and stated that the "Hill Start Assist Not Available”, Steering Assist Fault Service Required, Service Advance-trac" message was displayed. The vehicle was towed to the Auto Service Center and was not repaired due to parts not being available. The vehicle was not included in NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was made aware of the failure. The failure mileage was approximately 133,000.

The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, there was a significant amount of white smoke coming out of the exhaust pipe. The vehicle was towed to the dealer, where it was diagnosed and determined that there was coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Manufacturer Communication Number: 19-2346. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 20,300.

Coolant is leaking into the engine cylinders and burning through coolant rapidly. The exact issue that is referenced in recall 20V469000. My vehicle is currently not eligible for this recall, based on a VIN search on Ford.com and from speaking to a Ford customer service rep. It's my understanding that this problem can lead to engine failure or fire which is a significant risk to me and my family. No warning lamps or messages came on at any point. I only realized that the coolant tank was completely empty once I noticed that my heater was blowing cold air and did some internet research. My local Ford Dealer (DeNooyer Ford, Vicksburg, MI) has inspected and diagnosed, confirming that this is indeed the problem and that the vehicle requires a long block engine replacement. The quote for replacement starts at $8,000. If further inspection is needed from NHTSA, the vehicle will be available until I am able to replace the engine or sell.

My 2016 Ford Edge with 86k miles encountered a well-known EcoBoost engine problem (TSB 22-2229) where there was coolant intrusion into the cylinder causing a rough start and codes P0302 (cylinder #2 misfire) and P1316 (misfire in first 1000 RPM). My understanding is that this problem can potentially lead to an engine fire. The dealership I bought the Edge from replaced the engine block at my expense, not because the block itself was damaged, but because the newer block doesn't cause the head gasket failure or leakage between the coolant system and the cylinders. I requested a buyback from Ford but it was denied with no explanation given other than the list of general criteria for denial. It would appear based on those general criteria that it was probably denied because the vehicle is out of warranty, I encountered problem after warranty expiration/18k miles, and only one repair job (replacing the engine) appears to have repaired it. But it is clearly a defective engine - only question is how long Ford has known about it. I requested just a refund of the repair cost (engine replacement), but that was also denied. Ford customer care said they would give me an extended warranty as a "goodwill gesture" but this does not cover the sunk cost of the engine replacement and they could not promise me it would cover this same problem if it occurred again.

Blown head gasket due to a engine defect in the 2015-2018 ford edges which can and has cause a car fire as coolant can enter cylinders and ignite, for has corrected this problem in newer models but has not informed or corrected this problems in these years

Ford Edge coolant leak causing engine failure

The contact's sister owns a 2016 Ford Edge. The contact stated while her sister was driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in cylinder #3. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 113,000.

Automobile overheats due to the loss of antifreeze coolant into the engine piston cylinder. This is a known 2016 Ecoboost engine problem where a crack develops in the engine block and the coolant leaks/intrudes into the piston cylinder. Sudden loss of power at any speeds when the engine overheats. Repair for this problem requires an engine replacement with a newer, redesigned version of the engine block.

My 2016 Ford Edge equipped with a 2.0L EcoBoost engine had coolant leak into the engine cylinders and my check engine light came on. Upon contacting Ford, they said it happens and I should be fine to take a 1,046-mile road trip to Colorado and back home. I then had my hometown mechanic look at the problem and he said I had a P0304 problem and that I need to stop driving the car immediately. He printed off the Technical Service Bulletin dated 06/26/2019. He said if I drove it, it would overheat and potentially catch fire. I immediately drove it to the Ford dealership I purchased this car from and after checking they said I needed a new engine, and I would pay approximately $4,700.00 right before the holidays. I rented a car for my trip and when I returned, I called the dealership on 11/14/23 and told them to put the new engine in as I can't afford this expense or another vehicle. The bill amounted to $5,955.80 and the difference the dealership said they would bill to Ford, and they would get reimbursed, but I had to pay $4,700.00. This was not on my radar, budget or understanding as the defect was known since 2019 and I had this car in to my Ford dealership for maintenance many times after this and not one word was mentioned about this faulty engine design. I am single mother with no child support. Shame on Ford!

The contact owns a 2016 Ford Edge. The contact stated while driving 35 MPH, the brake pedal depressed to the floorboard, and the vehicle failed to stop as intended. The contact pumped the brake pedal before the vehicle came to a stop. The low brake fluid warning light was illuminated. The vehicle was taken to the dealer, who determined that the front passenger’s side brake hose was leaking brake fluid. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 86,000.

The contact owns a 2016 Ford Edge. The contact stated that the Evaporative Emission Control (EVAP) system was previously replaced. The contact stated that a month later, the check engine warning light illuminated. The contact stated while driving at various speeds, the vehicle was shuddering abnormally. The contact stated that the failure also occurred while coming to a complete stop. Additionally, there was white smoke coming out of the exhaust pipe. The contact stated that the check engine warning light had been illuminating intermittently. The contact's father and husband reset the check engine warning light several times, performed several inspections and tests, and replaced the fuel filters and air filters; however, the failure persisted. A certified Ford independent mechanic inspected the vehicle and determined that there was coolant intrusion in cylinder #2. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer for a diagnostic test. The failure mileage was unknown.

The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, the check engine warning light illuminated. The contact drove to the residence. The vehicle was taken to the dealer the following day to be diagnosed. The dealer diagnosed that there was coolant intrusion in the cylinders, and that cylinder #1 was misfiring. The dealer determined that the engine long block needed to be replaced. The dealer sent a diagnostic report to the warranty company; however, the warranty company declined to cover the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,000.

I own a 2016 Ford Edge SEL AWD Ecoboost with all of the symptoms of the TSB that Ford released on June 9, 2022 (2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL). I brought it for service at Palm Springs Ford in September and received a very large estimate (approx $13,000) to replace the engine, motor and transmission mounts, etc. This is not something that I had expected nor can afford at this time. I see no recall available for this issue. The vehicle is seven (7) years old with 75,932.4 miles and I cannot imagine that coolant leaks and engine failures are a normal feature for a car of this age and with this mileage. I planned to drive this car for several more years and I am disappointed in Ford’s lack of quality control/assurance.

I went to have tires rotated and an alignment done to the 2016 Edge. The mechanic came in and told me we had a problem with the lug nuts have enlarged and they could not get them off and when they would get them off they would be damaged and not be able to put the back on the car. They had to force the tool on the lug nuts to get them off. Some of them the caps were loose when they got them off too. I had to spend 68.00 to get new lugs so i could get out of the place. They showed me and they were severely out of shape and were not safe. I am a widow who takes car of father and if we would have had problems on the road i would not of been able to change the tire. Something needs to be done about this. I checked the ford website and see manny people have complained over the same issue. So let me know what you plan to do about this dangerous issue!

I had my vehicle serviced (oil change, tire rotation, fluid levels topped off) before we took a trip to Florida from Massachusetts. On the way home from the trip we experienced no heat in our vehicle so we had the vehicle checked out thinking maybe the thermostat needed replacing. Instead the repair shop found the coolant level down by over 1 gallon. They performed a pressure check for leaks and found none. They informed me that there was a for the 2016 Ford Edge. We found an article on line that stated TSB [XXX] superseded TSB [XXX]. I then went to my Ford Dealer to explain the issue that we experienced the issues associated with that TSB and they informed me that my vehicle had no recalls. Ford informed me that it depended on build dates which seems odd when the issue covers several years of this make and model how can it come down to a single date. We got no warning lights lights just the white smoke from the exhaust as well as the loss of a lot of coolant. Looking for direction on how to proceed, I feel this should be covered by Ford because of the numerous issues reported as well as low mileage for the 7 year old vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Edge. The contact stated while driving at 60 MPH, the steering wheel became firm. Additionally, the temperature gauge was rising. The contact pulled to the side of the road and waited for the vehicle to cool down before taking the vehicle to an independent mechanic to be diagnosed. No warning light was illuminated. The contact was informed that the failure was due to coolant intrusion into the engine. The manufacturer was made aware of the failure and stated that the VIN was not under recall. The failure mileage was approximately 108,000.

The contact owns a 2016 Ford Edge. The contact stated that while attempting to start the vehicle, the vehicle vibrated and hesitated with an engine misfire. The check engine warning light was illuminated. The contact took the vehicle to the dealer who stated that a misfire had occurred in cylinder #3. Due to the design of the engine, the contact was informed that the engine needed to be replaced. The engine was replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 105,726.

Coolant intrusion into engine causing sudden loss of power and overheating. Almost caused an accident, required tow services. Confirmed that this is a known manufacturer issue with the Ford ecoboost, but no remedy but to pay out of pocket for another potentially faulty engine.

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the brake pedal would depress to the floorboard as the brake fluid warning light would appear on the instrument panel. The vehicle was taken to two independent mechanics where the brake master cylinder, brake calipers, brake booster, and ABS system were all replaced; however, the failure returned soon after each repair. The vehicle was then taken to a dealer where the vehicle was serviced under NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulics); however, the repair failed to correct the brake issue. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 136,000.

The contact owns a 2016 Ford Edge. The contact stated while driving at various speeds, the vehicle lost motive power and would not properly accelerate. Additionally, there was white smoke coming from the exhaust system with the check engine warning light illuminated. The vehicle was taken to the local dealer who diagnosed that cylinder #3 was faulty, and that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but not assistance was provided. The failure mileage was 108,000.

My vehicle began to have a very low idle when first starting it. Within a week or so the check engine light came on. The day after the light came on, my vehicle almost didn't start up and so I took it to the dealership. I was told that my engine was no longer good due to coolant intrusion into the cylinder and that my car needed a new engine at less than 70,000 miles. My vehicle has been serviced and maintained by Ford since it was new. Ford agreed to pay for 40% of the total cost ($7,615).

Vehicle is suffering from the known Ford 2.0 EcoBoost Engineering defect "coolant intrusion". Vehicle has 76K miles and because it is out of warranty period, requires a total engine replacement at the cost of over $8000. At this time Ford Customer Care is not willing to offer Customer Satisfaction programs to assist or recall (even though they did recall the 1.5 EcoBoost). Ford has lost a loyal customer as I no longer can justify brand loyalty (father and grandfather both worked for Ford) because of lack of confidence in their Engineering and Quality.

Head gasket failed leading to coolant leaking into the head causing over heating and cracking the head.engine had to be replaced

On, or around, August 10th, I was driving my 2016 Ford Edge on the freeway, when my car started to stutter. I was not sure if the car would stall in rush hour traffic. The check engine light came on. After that, the car was difficult to start and ran roughly for several minutes. I also noticed that the car had started to use a lot of anti-freeze/coolant. I had the car diagnosed by an independent mechanic and found that the coolant was leaking into an engine cylinder. After researching the matter, it appears that this is a fairly common occurrence with the Ford Edge. There have been recalls for this problem, but my vin number is not one listed on the recall, although it is in the same year and the same problem. I am seeking help in getting this manufacturing failure resolved. I am not currently driving the vehicle, at the problem was getting worse. The vehicle is available for inspection.

Brakes failed and car rolled forward while stopped at a traffic light because of right rear brake line failure. This is the THIRD brake line failure on this vehicle. The first two were left and right front hoses, which ended up being subject of a recall, but only after I had mine fail and repaired. To this date, Ford has refused to reimburse me for those repairs.

The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, the engine ran slowly, and then ran as intended. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine cylinder, and that the long block, the drive belt idler, the 2 ball joints pinch bolts, 4 Turbo starts, two coolants, 6 ignition coils, the tread locker, the thermostat gasket, the flex plate, the coolant outlet O-Ring, and 4 intake manifold gaskets needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 100,000.

The contact owns a 2016 Ford Edge. The contact stated that while making a left turn, the steering wheel did not function properly. The contact noticed that he had to over-rotate the steering wheel for the vehicle to turn as needed. The adaptive steering fault warning light was illuminated. The vehicle was taken to a dealer. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 54,661.

due to a design flaw coolant could get into piston cylinders. this caused those cylinders to misfire and the engine to run rough and not have the power that it should have. we had to replace the engine at our cost, $7000.00

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle was running unusually rough with white smoke coming from the exhaust pipe. The contact stated that when he started the vehicle the engine sounded rough. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with coolant leak in the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 125,000.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle began to rumble and vibrate. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion into the engine had damaged the short block, and the short block needed to be replaced. The vehicle was then taken to the dealer, who confirmed the diagnostic results. The vehicle was not repaired. After investigating the failure, the contact related it to TSB: 22-2229. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 140,000.

The contact owns a 2016 Ford Edge. The contact stated while driving at various speeds, her husband noticed that the brake pedal felt spongy. The brake pedal also extended to the floorboard whenever it was depressed. The vehicle was later taken to an independent mechanic who determined that the rear passenger’s side brake fluid line had ruptured causing brake fluid to leak from the vehicle. The independent mechanic performed a temporary fix to the brake line and the contact was advised to call the local dealer for assistance. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 49,000.

I'm experiencing rough engine idle at stop lights or parked, in in gear (under load). At engine start, I am experiencing white smoke from exhaust, some engine mis-fires and low coolant. I started to look up similar experiences and it seems that it is a know issue by Ford, in which coolant is leaking into engine. I have engine power latency from full stop, low fuel economy and steady engine clicking noise/rattle.

The issue is with the 2.0 Eco Boast Engine on a 2016 Ford Edge with 50,000 miles on it. White smoke was coming from both tailpipes. Engine light come on and then a warning light came on that car was switching to low power mode to prevent overheating. This happened while driving to doctor. I was able to make it home safely and immediately called the dealer and slowly drove the car to dealer. They informed me that I needed a new engine and coolant was leaking into the engine, causing this issue. The car has been at dealer for over a week while waiting for a new engine and parts. We are repairing the engine. Invoice for this work won't be available until next week but cost is around $8,000.00. No help from Ford per several telephone conversations with them. Dealer did contact Ford on our behalf and Ford is offering no assistance. After doing research on line regarding this issue, I discovered that this is a very common problem with this engine and Ford knew about the issue and continued to put these engines into cars. Some cars have even caught fire due to this engine issue. There is a class action lawsuit pending in CA for this very same reason.

Rattling noise under hood with vibration that occurs when starting vehicle. Check engine light on. Dealership states "this is a know Coolant intrusion issue in 2.0L Ecoboost engines and the whole engine needs to be replaced." Was told I could still drive it even though "it will drive rough." Articles regarding this issue state further engine damage can occur if driven and in severe cases fire. This is a safety issue caused by faulty manufacturing and should be resolved.

The flexplate failed and the vehicle was not drivable. We were told if this had happened while on the road it would have stalled the vehicle and could have caused an accident. This is an issue that Ford is well aware of but only goes half way in trying to fix. Ford will cover the cost to replace the flexplate but only if it has failed and the vehicle is under 100k miles. If the vehicle is over that but under 120k they will cover 50% of the cost. We received a notice and had the vehicle inspected, at the time it was under 100k miles and they found no issue with it. Now it's just over 121K and the flexplate fails. We were told even if it's one mile over 120k miles they are not responsible for it. Now we have learned the failed flexplate has damaged the torque convertor and the transmission fluid pump and those will also have to be replaced. If the flexplate is not replaced just as Ford recommends it can fail again sooner than later. This seems a serious engineering and safety flaw, especially on a vehicle that is not even 7 years old.

I own a 2016 Ford Edge Titanium eco-boost. Needless to say I paid a pretty penny for it. I have had it to the Ford Dealer 3 times for recalls. There is only 68,500 miles on it. Took it in to a quick lube to get an oil change they checked the transmission fluid and said it was black and needed to be changed. (no extended warranty, it was way to expensive). I called my local mechanic to make sure that was all it needed. He isn't equiped to check the transmission. Told me to contact Ford. Ford service told me it would be $140.00 just to look at it and then what ever it costs for repairs after the diagnostic. I don't understand why the transmission fluid is black and why with so few miles on it the trans is screwed up. And Ford makes sure you have to take it back to them to get it repaired and charge an outrageous amount. Symptoms are:. It won't accelerate, doesn't shift into gear, slips out of gear. I feel this a manufacture default and Ford should take care of it.

The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was idling at a stop, the contact heard a rattling sound coming from under the hood. Additionally, the contact stated that while shifting gear, there was a delay while shifting into the intended gear. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the flex plate had cracked, and the torque converter failed and needed to be replaced. Initially, the contact stated that the vehicle was previously taken to the dealer after receiving notification of Customer Satisfaction Program: 22N12. The contact was informed by the dealer that he was responsible for the repair cost. The contact stated that he was then informed by the dealer that previously there was no replacement or repair that was needed at the time. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that due to the mileage; the cost would be out of pocket. The manufacturer confirmed that the mileage was 1,000 miles over the warranty. The failure mileage was approximately 121,000.

I have a warranty with Jones Junction Kia. I couldn't take my truck anywhere else. The engine light kept coming on and going off. Well I got all the maintenance as needed however. I was told that when any Ford reaches almost 100000 miles that it's a defect that coolant leaks into the engine. Well I never heard such. Come to fine out? The adjusters had to tell the mechanics what was wrong because they couldn't understand what was happening with my truck. The adjusters said my engine needed to be replace because of several other Fords are habi g this same issue. They also repaired my brakes. Jones Kia twice within a 2 month span. And the brake light came on and stayed on. If you need more details ols contact me.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, there was white smoke coming from the exhaust pipe. The vehicle was taken to the dealer to be diagnosed. The contact was notified of coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and covered a portion of the cost of the engine replacement. The failure mileage was approximately 79,791.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the spark plugs needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to an independent mechanic, who determined that coolant intrusion had damaged the engine, requiring an engine replacement. The vehicle was then taken to the dealer, who confirmed the diagnosis in relation to Technical Service Bulletin: 22-2229. The vehicle was repaired. The manufacturer was notified of the failure but declined to cover the repair under warranty. The failure mileage was 90,000.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to shift into drive(D), the transmission failed to respond as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000. Parts distribution disconnect.

The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was at the dealer for an oil change, the contact was informed that there was coolant intrusion into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 65,281.

Coolant leaking into cylinder head

Our Ford Edge is leaking coolant into the engine. We have been told by the dealership that it will require an entirely new engine for $8,000. This vehicle only has 72,000 miles on it. We have done internet searches and found that many, many Ford Edge owners have experienced the same problem. Ford needs to be held to account, issue a recall, and reimburse owners who have suffered financial hardship due to an obvious design flaw.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle as shaking and vibrating abnormally with the check engine warning light flashing on and off. The contact stated that there was swishing liquid sound coming from the dashboard. Additionally, the engine was overheating. The vehicle was taken to the local dealer who diagnosed that the engine had experienced a misfire and coolant was present inside cylinder #2 and #3. The contact was informed that the engine was faulty and needed to be replaced. The failure was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 103,000.

[XXX] #:~:text [XXX] i just had to pay out of pocket $8,500.00 to replace the engine for a known issue with their eco boost 2.0 engine. Ford is aware of this and has been for many years yet no recall despite the safety issues and out of pocket expense to owners of the Edge, Escape, and other Eco Boost engine models. Spoke with Ford Customer Relations and was told nothing can be done. How are there two class action lawsuits in place, yet no recall to have these known defective engines replaced? Ford has been aware of the engineering and manufacturing flaws yet continues to sell these models in a fraudulent manner. Risk of fire, car stopping in traffic are just several catastrophic outcomes, not to mention having to replace the engine at owners expense as soon as the 3/36 warranty passes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have the flex plate issue where it is cracked - and Ford will not fix the recall for free. I brought the car in prior to this issue and was told it was not cracked and now months later (and the recall time is gone) it is a cracked flex plate. Now I have to pay 4K to fix it, because I didn't make the timeline for the recall.

My engine is leaking coolant into the oil and causing a cylinder misfire and smoke coming from the exhaust. Need full engine replacement on the 4 cylinder ecoboost.

CAR WAS MISFIRING AND ROUGH STARTING WITH WHITE SMOKE OUT OF THE EXHAUST. TOOK IT TO MY SERVICE ADVISOR AND WAS TOLD THERE WAS ISSUE WITH THE COOLANT LEAKING INTO THE ENGINE AND THAT I WOULD NEED A NEW ENGINE. THEY USED A TEMPORARY FIX WITH A K-SEAL UNTIL WE DECIDED ON WHAT TO DO. I RECENTLY SEARCHED ABOUT THIS ISSUE ONLINE AND FOUND OUT THAT THIS LEAK COULD CAUSE THE CAR TO OVERHEAT AND CATCH FIRE WHICH IS A SIGNIFICANT SAFETY ISSUE. I ALSO FOUND OUT THAT FORD HAD A RECALL ON THIS ON ECOBOOST TYPE ENGINE WITH OTHER MODELS. I CALLED MY FORD DEALERSHIP AND FORD CUSTOMER CARE AND THEY ARE NOT SHOWING A RECALL. MY CAR IS IN GREAT SHAPE AND HAS 108,000 MILES. READING THE AMOUNT OF COMPLAINTS ONLINE ABOUT THE SAME FORD EDGE 2.0 ECOBOOST ENGINE PROBLEMS AND THE DANGER WITH THE RISK OF FIRE SHOULD BE CAUSE FOR THIS TO BE AN IMMEDIATE RECALL IN WHICH FORD SHOULD BE ACCOUNTABLE.

Well, the car check engine light started flashing and my entire car started shaking, my coolant levels went from in between the max and min line to super below the minimum line, from what I've gathered there has been a major issue with your engine manufacturing for Ford Edges in 2015-2018 where the head gasket was not designed or manufactured correctly, thereby allowing coolant to leak out damaging the engine. it seems that several people have been running into this issue and nothing has been done about it, and your dealerships are charging to have the long block or flat out the entire engine replaced having customers pay out of their own pocket to fix a known issue your cars have been having for years when, having the issue leading to the car effectively being totaled should be repaired and covered by Ford via a recall due to the gravity of the issue itself, and the issue being caused from the manufacturer themselves. I've taken my car to several mechanics, and they all said the same thing about this problem with coolant getting into the cylinders and make the car completely useless. I had a cylinder 4 misfire at the beginning of this year and assumed it was the spark plugs so I replaced them all, and then the check engine light came on again and it said the same problem, so I took I into a mechanic and they told me about the coolant problem in June, and that it could be an issue I deal with and that they had seen that alot. But my car has been flashing for the last couple days I believe on August 20th.

Dealership Diag. and found coolant leaking/ intrusion going into #1, cylinder, causing low coolant light to come on in the car, and the car smoke on first start up. Dealership found, this car to have one of the defective ford eco boost motors installed, Dealership recommend new motor, at cost of $7,721.33. When purchased, I bought and paid for the ESP warranty to the cost of $3,281.00 dollars. Technicians stated, FORD is not going to cover the replacements nor any cost. The defective motors, causing the coolant to leak into the motor, subjecting us to more damages and fire. Coolant mixing with the oil. Issues would be for me, the defective motor and cooling system.

Coolant leak, confirmed by service tech (p0036, p0217,p0301, p0316) need to replace head gasket, coolant in combustion chamber, warning message engine overheating will reduce power.

My check engine light came on as my car started rough and white smoke was coming out of the engine and tailpipes. I immediately shut the car off and had it towed to Dahl Ford. I got a call later that morning that I needed an entire new engine due to a defective coolant design that caused the coolant to leak down on the engine and could start the engine on fire. I have 65,000 miles on this vehicle and have had all service completed by Dahl Ford which has only been oil changes. Dahl Ford had me call Ford Motor in Detroit because they have had so many engines with this coolant defective designed engine that can start a fire in the engine. They said Ford put out a TSB #22-2229 in June 2022 but has not done a recall and told me to report this to NHTSA. New engine replacement cost $6800.00 which I had to replace.

started engine and running rough, engine light came on

I have a 2016 ford edge sport I bought from a ford dealer and I now have adaptive steering fault code that has popped up and now the steering wheel is turned 90 degrees to the left and the suv steering is not working correctly and is very dangerous to drive I called the dealership and was told I have to pay for them to look at and to fix it the is a major safty issue as it's not safe to drive and this suv had the airbag recall fixed and I have seen others have the same issue I am having now and it has to do with faulty parts in the steering wheel again is a major safety issue.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that he used a code reader to diagnose the vehicle and retrieved code: P0304. The vehicle was taken to the dealer where it was determined that coolant had leaked into cylinder #4, and the engine needed to be replaced. The vehicle was not repaired. The contact referenced TSB: 22-2229 and the manufacturer was notified of the failure. The contact was informed that the TSB did not include his VIN, and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 84,000.

Coolant leak into engine, causing substantial issues.

We were notified that our engine was leaking coolant into it’s cylinder with the only caused listed as a ford bulletin saying that these engines experience and need to be replaced. With the threat of the engine over heating, I feel that this design malfunction is not something I am directly responsible for. I have maintained this car exceptionally well.

The trunk that is automatic will randomly disclose on your head when you’re leaning in to get some thing and it’s happened several times and I’ve reported it and it doesn’t stop if it hit your head it keeps going

The contact owns a 2016 Ford Edge. The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer who stated that coolant was leaking into the engine and that the engine needed to be replaced. Th dealer confirmed that the vehicle was not under any recall. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under any recall and that the vehicle was out of warranty and advised to contact the NHTSA Hotline. The failure mileage was 77,000.

The contact owns a 2016 Ford Edge. The contact stated while driving 55 MPH, the vehicle overheated. Additionally, the contact stated that the temperature gauge was reading hot. The vehicle was veered to the side of the road until the vehicle cooled down, and the vehicle was restarted. The vehicle was taken to an independent mechanic and was diagnosed and determined that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 133,000.

The contact's daughter owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the engine overheated with the check engine warning light illuminated. Upon inspection, the contact discovered that the coolant reservoir was empty. The vehicle was taken to the dealer where the vehicle was diagnosed with a blown head gasket. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 129,000.

Coolant is leaking into the engine causing check engine light showing misfiring in #3, loss of coolant, heater to not warm up. It is available for inspection currently until we are able to replace the long block of the engine. Ford has an ongoing law suit over this Ecoboost engine coolant issue of which they are doing nothing to help repair the issue. The local Ford Dealership has confirmed the leak. It has not been inspected by police or insurance. We have been told not to drive the car due to chance of it catching fire or ruining the engine if coolant runs out.

The contact owns a 2016 Ford Edge. The contact stated that the vehicle was shaking and vibrating abnormally while being started. Additionally, while driving at various speeds, the vehicle suddenly started to shake and vibrate and while accelerating from a stop. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that that the failure was due to a cracked flex plate and that the flex plate needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed of an Extended Coverage for the failure, but the vehicle had exceeded the mileage. The failure mileage was 155,000.

I have a 2016 Ford Edge. Bought my car 2018. I Have never used the back seat driver side seat belt only a few times. When I switched my daughter out of her car seat(who was born the year I got my car) I had no need for the seat belt. Until now when I switched her to her booster seat. Now the seat belt lap strap is locked and not able to come out. There for I can't use that seat at all. And have to put her in the middle. My son is too tall to sit in the middle seat. But too young to sit in the front. I took my car into the dealership and called a different dealership and they said the seat belt may be an aftermarket. They had never seen one that has the airbags in them. So we need to order you just a normal seat belt, and it's on back order. So now I have to wait [XXX] only knows how long. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Edge. The contact stated while driving 55 MPH, the check engine warning light illuminated. The contact called and made the local dealer aware of the failure. The vehicle was not repaired. The contact took the vehicle to an independent mechanic and was informed that there was coolant leaking into cylinder #3 and the long block needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 101,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and the check engine warning light illuminated. Additionally, there was white smoke coming from the exhaust tip. The contact attempted to restart the vehicle and the vehicle failed to start. The contact stated that the engine had overheated. The vehicle was taken to the dealer, who informed the contact that there was coolant leaking into the cylinder and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown. The contact stated that no assistance has been offered and no repairs have been made yet.

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact used a DTC reader and determined that the cause of the failure was a defective crank shaft, cam shaft, and oxygen sensors. Despite the repairs made to vehicle, the check engine light remained. The vehicle was taken to an independent mechanic where he was informed that coolant had leaked into cylinder #1. The contact was advised to stop driving the vehicle and contacted the dealer. The contact was informed that the vehicle was not under recall and a diagnostic test was performed. The dealer confirmed the failure and informed the contact that the engine block needed to be repaired. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.

The contact owns a 2015 Ford Edge. The contact stated that upon visual inspection, he observed condensation build-up within both the driver's and passenger's side taillights that could severely reduce night-time visibility. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 95,000.

This happened in late June when I started my car it had white smoke coming out of the exhaust which cleared and no warning light on. I drove it to work and back and we checked coolant, and it was low so added and the next time I drove it, the check engine light went on! I called the Ford Dealership near me which is about an hour away and made an appointment to take on July 14th. The diagnosis was coolant leaking into my second cylinder and the block where head sits is worn down. I need a new long block, engine! $6000 was the quote!!!! My car is a 2016 Ford Edge with 75725 miles on it! I called Ford Customer Service and this car is not eligible for Financial Assistance and I have not heard from the Corporate Office! I have seen complaints of exactly the same thing and some people are getting Ford to help with the bill and not sure how they decipher what vehicle does or does not qualify! I am working on this issue and will not settle for nothing! I have never experienced anything like this, this is terrible! Who can afford this at this time in our lives and why???? It is a Ford issue not the consumer!!!! They have known about this for quite some time and the block on my car being worn is a manufacturing defect, it happened in the casting of the block, that car should have never left the plant with the correct inspection, where were the inspectors on this?? Ford used to give their dealerships a budget to help out issues like this for their customers but that has ended so nothing the dealership can do but fix your car and you pay the bill and good luck after that! As a Ford customer I have been taken advantage of, my safety was put in jeopardy and there is no loyalty at all to the customer!!! Not good for them! This car should have a recall on it and they should foot my bill and every other person who has experienced this and there are a lot of us!!!!! Ford should take responsibility for their poor actions!

Dealer’s (San Tan Ford, Gilbert, AZ) service department indicates I need to replace all lug nuts ..all found swollen creating a safety hazard. Cost of replacement is $164.98 plus taxes and labor charges.

Engine overheating due to coolant leaking due to head gasket failure. Ford has technical service bulletin #19-2208 that recommends replacing long block. Milage at 103,000.

Noticed engine misfire. Brought to local ford dealership. After diagnosis noticed coolant intrusion into cylinders. Ford recommended complete engine replacement

The contact owns a 2016 Ford Edge. The contact stated while the vehicle was idling, he heard an abnormal sound coming from the engine. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 129,000.

The vehicle started to make a low rattling noise that grew louder each time the vehicle was idling. We now believe the flexplate is cracked. Ford has sent out a letter stating they are aware the flexplate may crack but they are not willing to cover repairs on the vehicle after a certain time period, which has already passed. They state in the letter to not bring vehicles in unless they are making a rattling noise.

Car has a little over 100,000 miles 2017 Ford edge. Engine light came on, took to a Ford dealership where we were informed that coolant was leaking into the cylinders and would need to replace the whole engine. From researching this issue I have discovered that this seems to be a big problem with not just my car but others as well and ones with less miles and yet Ford will not pay for replacement or issue a recall on this issue. The car is sitting at the dealership now as we think about what should be done next.

In 2016, I purchased a new Ford Edge. In June 2023, I'm informed by Ford Certified Personnel that the engine has a "Coolant Inclusion" issue requiring replacement with a new engine. This problem caused by a design flaw in the engine that Ford was aware of in 2009 and continued to install without repair or recall. Research information shows it can cause overheating and possible vehicle fire. My service records can be verified with Brinson Ford, Athens TX. [XXX], Service Advisor. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Rough idling on start up and engine light came on. After taking car to a local repair shop, mechanic noticed that vehicle was consuming coolant and the engine was cracked. They advised taking it to dealer. Ford dealer confirmed diagnosis. Vehicle had 93304 miles on it and Ford has a Technical service bulletin out on it. Was originally quoted $6,000 to replace engine. After a lot of negotiating with Ford Customer Satisfaction Program, we paid $1,685 to replace engine. Ford has known about this issue for quite a while and in my opinion, should have issued a recall. There have been reports from others that the engine has caught fire.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that while accelerating while making a left or right turn, the brake pedal was depressed, and the contact heard liquid rotating coming from the hood of the vehicle. Additionally, the contact stated that while shifted into reverse(R), the vehicle started to shudder. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided information for TSB Number: 22-2133 to repair the vehicle. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 67,000.

Coolant leak to inside the piston engine

The contact owns a 2016 Ford Edge. The contact stated while driving 30 MPH, the vehicle started overheating. There was no warning light illuminated. The contact was able to drive the vehicle to the residence. The contact checked the coolant level and noticed that the coolant level was low. The contact added coolant, but the failure continued, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who replaced all spark plugs, but the failure reoccurred. The independent mechanic referred the contact to the local dealer. The vehicle was taken to the dealer for diagnostic test. The mechanic stated that coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was 61,000.

Coolant is leaking into the engine cylinders and now the engine does not run.

Started months ago on the highway, now in the streets too. Press the gas, car goes then suddenly loses power. Going at 60 mph on highway, car suddenly starts to go slow, and pressing the gas doesn't move the car not even a mile higher. Semi trucks begin to honk horns at you. Afraid now to take highway again. Soon as I exit highway, press the gas and the car doesn't want to shift, almost as if it gets stuck. Continue driving on street and when turning, the car doesn't want to go. Ford had it for 3 days but didn't find anything. Have read posts and found one person with same issue that said it's code 2111, having to do with the throttle. So many people with the same issue and no recalls. It's dangerous to drive on highway now.

My 2016 Ford Edge with a 2.0L engine has a crack in the upper compartment of #1 cylinder. This is allowing coolant intrusion in to the cylinder causing a misfire. Ford has issued a service bulletin for the issue 22-2229. My vehicle has 89615 miles on it, and has been properly maintained over the years. This seems like from a quick google search is a wide spread problem with these vehicles. Will there be a recall or some type of relief from the cost of this repair?

My car has 66,000 miles on it. It was bought on 9-10-2016 brand new. On 5/21/23 my car would not start. I had it towed to my mechanic who diagnosed coolant intrusion in cylinder 2. I had it towed to the dealer after Ford confirmed it would be covered under TSB 19-2346 on 5-26-23. This Tsb-19-2346 affects thousands of cars, with the early ecoboost engines. The cars are suddenly catching on fire or seizing while being driven!!!! I had it towed to Ford who told me the Transmission was bad and it would be covered under Ford's #22N12 bulletin on 5-30-23. I was shocked the transmission was also bad! I than asked the dealer what about the motor? It's seized as I told you 4 days earlier due to coolant intrusion? The mechanic will check that also, I will call Ford again, re the motor. 2 days later, after I called the dealer, he verified the cylinder intrusion in #2. He informed me that it would not be covered! Now their giving me the run around re tsb 19-2346 bulletin. Which never was sent to any of the owners, of these dangerous cars! The Dealer is putting together a parts list, the cost is around 7,000! My car has been serviced at the recommended schedule. Ford's quality has gone from safe, to dangerous, unreliable and defective! I found both Tsb on the engine and transmission online. Along with hundreds of thousands of other affected consumers! This is unacceptable & unexcusable! Safety 1st is apparently now LAST With FORD!!! I will never buy another FORD! Ford knows about the ecoboost engines suddenly, starting on fire or seizing while being driven and is doing nothing about, these DANGEROUS CARS!!!

Rear door latch stuck and door will not close

Took vehicle in for update of SYNC system which worked when I dropped it off. Mechanic called said the system wasn't holding charge. Next day they called said vehicle was ready for pickup. Picked up got in and my SYNC system wouldn't turn on. That includes radio,Bluetooth, navigation, backup camera,USB port anything that system controls doesn't work. No mechanic checks for the APIM to see if it is faulty. Now place is saying I have to pay to fix. Extended warranty doesn't cover says it's upgrade not update, even though Fordpass and SYNC system said there was an update for it. I tried to update system and wouldn't let me, both ways I tried to update. Fordpass tried something then said I'd have to take to certified dealer which I did.if nobody checks on the part when it's inspected, how does one know if bad part or not. Plus my 2016 vehicle when looking in SYNC system said last update was in 2003? Picture is showing SYNC system was working also have 5-7 people who can say was working til I brought to place for update. Can provide video and or pictures of my dark screen if needed. Date of incident is when I brought it in for update. Got vehicle back on the 17th the first time, partner brought in again for them to try something that didn't work to reset system.

My vehicle says parking brake limited function and it won't move.

When you start the car it acts as if it wants to bogg down and stall out going down road. Took car to ford and they said,"oh, we have a service bulletin on this car for coolant getting into the engine causing engine to over heat or misfire, it is a defect in the 2.0 ecoboost engines, and we have to replace your engine for 7,600." This is in multiple vehicles, class action law suits, engines over heating, some catch fire. Ford needs to be investigated for defective motors in these vehicles.

The contact owns a 2016 Ford Edge. The contact stated that the vehicle had experienced rough starting and upon inspection it was discovered that the engine coolant was low. Later while driving, the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed that there was coolant intrusion inside cylinder #1, and the engine might need to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 54,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, she heard a rattling sound under the hood of the vehicle. The check engine warning light was illuminated. The vehicle was then taken to Auto Zone where it was placed on a diagnostic machine and the contact was informed that the vapor canister was faulty. The vehicle was then taken to the dealer where it was diagnosed that the engine long block had cracked and needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that prior to the failure, she had notified the dealer that she had lightly tapped the accelerator pedal however, the vehicle quickly accelerated without warning. The contact applied extra pressure on the brake pedal to stop the vehicle however, the contact lightly struck the bumper of another vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was previously included in The Customer Satisfaction Program for 22N12 and NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that on another occasion after refueling the vehicle, she noticed that the fuel gauge reading failed to display correctly. The manufacturer was notified of the failures and the contact was informed that the vehicle was not covered under warranty, and no further assistance was provided. The failure mileage was approximately 70,000.

The contact owns a 2016 Ford Edge. The contact stated while driving 75 MPH the vehicle started to rattle and vibrate in the front end. The contact stated the vehicle started losing motive power and there was no warning light illuminated. The contact stated she depressed the accelerator pedal, and the vehicle failed to respond. The contact stated that she shifted the vehicle to "Sport (S)" mode and the vehicle continued to lose motive power. The contact stated that the RPM was fluctuating. The contact pulled off the roadway and turned the vehicle off and on. The contact stated that the vehicle operated normally until accelerating to 40 MPH, but the failure reoccurred. The contact stated that the vehicle was no longer operable. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact stated the phone APP alerted her to Customer Satisfaction Program Number: 22N12 – (Transmission Bellhousing area flex plate cracks - Power Train). The contact called a dealer who informed her that the vehicle was out of warranty. The manufacturer had been informed of the failure. The failure mileage was approximately 127,000.

The contact owns a 2016 Ford Edge. The contact stated that on two occasions while driving at approximately 40 MPH, the brake pedal was depressed but the brake pedal remained floored. The contact stated that the vehicle did not slow down as intended and the brake warning light was illuminated. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic where the contact was informed that the brake lines needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated that the brake lines were replaced twice. The contact stated there was condensation underneath the front driver's side of the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the brake lines needed to be replaced again. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

Drivers side seatbelt won’t work. Won’t retract. Just hangs there

The contact owns a 2016 Ford Edge. The contact stated while driving 45 MPH, the check engine warning light illuminated. The contact was able to drive to the residence. However, the contact stated that the following day, the engine misfired while starting the vehicle. Additionally, the contact noticed that the coolant level was low. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the engine block, and the engine needed to be replaced. The dealer informed the contact that it was a known failure and a manufacturer defect. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage on the vehicle. The failure mileage was approximately 128,546.

2-28-2023 Engine Failed on Ford Edge 2016. Car failed on freeway I-91 South in Hartford, Connecticut--engine seized. Informed Car was Diagnosed with Engine Failure Due to Coolant Intrusion Was provided by Balise Ford a replacement/repair cost of engine of approx. $6,750.00 3-6-2023 Learned Ford Aware of Issues with design defect in engine causing coolant intrusion into the cylinders and causing engine block failure Ford Motor Inc., issued Service Bulletin 2222-29 to the Ford Service Stations Globally, which warned of the issue. Service Bulletin outlined the defect was causing engine failure and in some cases, igniting the engine (causing vehicle fires) As a consumer, I have a right to know if the part replaced was a newly designed part, or of one with the same design flaw. The defective part, as outlines in Ford’s Service Bulletin 2222-29 issued Globally to Ford service stations, this part has cause failure and seize of engine while operating cars, as well as ignited fires in autos. Ford Motor Corp. not providing, nor Ford Dealership Service Station providing the following: An official document, in writing, Warranty Information in Official Document As promised by Ford Corporate, Two-Year (2) Full Coverage, Full Replacement Cost of Engine, regardless of miles In writing, details of the engine component replaced in our Ford Edge Was the same engine that failed, and outlined in Ford’s Service Bulletin 2222-29 placed in my car? Or, was a newly designed engine component placed in my car, not the same component/design that caused the engine failure?

Coolant leaking in cylinders, white exhaust smoke, rough idle, coolant smell, diagnostic trouble code P0303 due to misfire. Safety hazard due to risk of engine failure or engine fire.

The radiator fluid was disappearing. Could not find a leak. Took it to the dealer and they indicated that the fluid was leaking into #2 cylinder from a crack in the engine long block. Therefore, if the vehicle was continued to be driven it could cause a potential fire. Ford has a TSB on this vehicle( TSB # 22-2229 and 22-2133. It is now undriveable and Ford has not done a recall. Cost to repair is $8,600.00!!!!!! Ford dealer says it is a manufacturer defect.

The contact owns a 2016 Ford Edge. The contact stated that vehicle had failed to accelerate upon a cold start as the check engine light appeared on the instrument panel. The vehicle was initially taken to an independent mechanic where they diagnosed a crack in cylinder #1 which caused coolant to leak into the engine. The vehicle was then taken to the dealer and the diagnostic result was confirmed. The manufacturer was notified of the failure, and the manufacturer agreed to cover a portion of the repair. The vehicle was repaired. The failure mileage was approximately 115,000.

Check engine light came on. Ford dealership diagnosed as coolant leaking into cylinder, compromising the integrity of the engine. Fix: replace engine. This is a common and known problem with the EcoBoost engine. This could have caused an engine fire or catastrophic engine failure while driving.

I have issue with brake hoses rupture while driving and loose brake capability (as Ford did not include all VINs affected I had to paid for repair, now they issue Customer Satisfaction Program 22N02 and they do not want to refund). NHTSA must make sure Ford is responsible for their issues on a safety topic as they are clearly not being.

In September/October of 2022 my passenger side right real break line ruptured. Not even a month later my front right brake line ruptured. Today my left rear brake line ruptured. All 3 times my pedal went to the floor, making it dangerously difficult to actually stop my car endangering my life and the lives of those around me on the road. No light has come on to indicate there's a problem with my braking system, any of the 3 times that this has occurred.

My 2016 Ford Edge Titanium had a blown brake line so I took it in for repairs which is where I discovered that there was a head gasket leak and that the coolant reservoir was empty, and the axil was leaking. There were no puddles or other obvious indicators that there was anything wrong with the head gasket. No engine lights/codes were showing up. The mechanic at the Ford Dealership quoted me $5k to fix the head gasket and $10k for all of the repairs to include the brake line and 4 new tires. I have owned this car for 4 years and have had it serviced regularly.

A 2nd flexible brake line blew out and I lost my brakes for the 2nd time within a couple months.

A 3nd flexible brake line blew out and I lost my brakes for the 3nd time on this vehicle. The first two lines that blew out were both left and right front. This 3rd one was in the rear and as a result I instructed my mechanic to replace both rear lines. Again and luckily no one was injured or crash occurred as a result of this failure which put my wife and I at a great risk. We were able to slowly and carefully bring the car to our mechanic immediately thus no tow was required. No police or first responders were needed. There was no indication of failure until the brake pedal went immediately all the way to the floor. This is my third filing report and the story is the same for the prior cases of 11512958 and 11512963.

A flexible brake line blew out and I lost my brakes.

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 30 MPH and turning into a parking lot, the contact depressed the brake pedal however, the vehicle failed to stop immediately. The contact applied an excessive amount of pressure to the brake pedal and the pedal went to the floorboard before the vehicle stopped. The contact continued driving to the residence. After parking the vehicle, the low brake fluid warning light illuminated. The contact attempted to add brake fluid and became aware that the fluid level was not low. The contact noticed that the brake was still malfunctioning. The contact took the vehicle to the dealer and noticed and became aware that there was brake fluid underneath the rear of the vehicle. The dealer diagnosed that the brake hose needed to be replaced. The vehicle had not been repaired. The dealer confirmed that the failure was like NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

The contact owns a 2016 Ford Edge. The contact stated while driving 55 MPH, the contact lost control of the vehicle. The contact attempted to regain control of the vehicle but was unable to cause to and the vehicle struck the guard rails. The contact was able to regain control of the vehicle and the vehicle started to operate normally. The vehicle was taken to the dealer but not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 63,115.

MY VEHICLE HAS 60,000 MILES ON IT PURCHASED NEW AND ALWAYS MAINTAINED AT A CERTIFIED FORD DEALER. WHILE DRIVING ON THE FREEWAY AN ERROR CODE CAME UP ON THE DASH ADAPTIVE STEERING FAULT. MY STEERING WHEEL WENT OFF CENTER TURNED TO THE LEFT. I HAVE LOOKED ON LINE AND THERE WAS A BULLETIN FROM FOR IN 2019 TO FIX THIS PROBLEM OWNERS WERE SUPPOSED TO BE NOTIFIED AND WE WERE NOT. DELAERS WERE SUPPOSED TO FIX THIS IF LETTERS WERE NOT RECEIVED WHEN SERVICE WAS PERFORMED. I AM DOING ALOT OF READING AND DELAER SAYS COMPUTER MODULE NEEDS TO BE REPLACED 2600.00. ON LINE FORUMS SAY STEERING WHEEL REPLACEMENT. VERY FRUSTRATING TO HAVE A CAR WITH LOW MILES WITH A DANGEROUS UNSAFE SITUATION AND DELAER SAYS REPAIR THROUGH FORD IS NO LONGER AVAILABLE THAT THE PROGRAM EXPIRED.

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the dealer stated the engine was misfiring. The contact stated cylinder #3 coil and spark plug was replaced; however, the failure recurred. The vehicle was taken to the dealer, and the dealer stated that coolant was leaking into the engine, and that the engine needed to be replaced. The vehicle was not replaced. The manufacturer was contacted, and the manufacturer stated that they are aware of the failure and that there was no recall associated with the failure. The failure mileage was 79,274. The contact stated that the engine was replaced and Ford covered a portion of the repair costs.

The contact owns a 2016 Ford Edge. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact had the vehicle jump started. The vehicle was taken to the dealer and the dealer stated that the gear shift sensor needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was out of warranty. The failure mileage was 44,000. The contact stated that due to the failure, the vehicle required a third battery install. The contact took the vehicle to another dealer and was informed that the gear shift sensor needed to be replaced, that this failure was common in other Ford models. The battery was being drained despite being in park. The contact has had no further issues since the repair.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The contact took the vehicle to the local dealer and the recall repairs were completed. The contact stated shortly after the repair the rear brake line also experienced the failure. The contact took the vehicle back to the local dealer and had both rear brake lines replaced. The contact stated on February 26, 2023, he heard an abnormal sound and noticed the rear passenger’s side tire was covered in brake fluid. The contact took the vehicle to an independent mechanic and made them aware of the failure. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000. The consumer stated Ford reimburse the cost of the initial brake hose repair, but the rear brake hose burst as well. The consumer wants reimbursement for the rear brake hose as well as brake fluid purchase.

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the power steering intermittently failed to operate as needed with the “Adaptive Steering Fault - Service Required" message displayed. Upon investigation, the contact discovered NHTSA Campaign Number: 19V632000 (Steering) which he linked to the failure. The manufacturer was notified and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 140,000.

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 65 MPH, the vehicle started vibrating, and the engine was running roughly. The contact stated that the check engine warning light was illuminated. The contact stated that the temperature gauge needle had gone into the red zone. The contact pulled over and opened the hood to allow the engine to cool down. The contact stated that the failure had occurred before, resulting in an engine replacement due to coolant leaking into the engine block and cracking the cylinder block. The contact had taken the vehicle to a local dealer, where it was diagnosed that coolant was leaking into cylinder #2. The mechanic determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 67,000.

Rear differential started making a loud grinding noise, needs a complete new rear axle, $1750. plus labor.

The contact owns a 2016 Ford Edge. The contact stated upon noticing a trail of fluid leak in the driveway, the vehicle was taken to an independent mechanic, where it was diagnosed that the transmission was leaking. The vehicle was then taken to the dealer, where it was diagnosed that the transfer case was leaking fluid. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 38,000.

I have had several instances where I am driving thru the city just fine but when I go to accelerate and merge into traffic my car will not go past 35. all the lights come on and I basically have to coast to the side of the road. Every time this has happened, by the time I get my car to the dealership it is driving fine, the lights turn off and no codes are displaying. They have said it was probably gas or something since there were no codes. My husband and I use the same gas and his car is fine. it is just my Edge. It is like my car goes into limp mode for no reason and I have to turn the engine off and back on, put it in reverse and then drive in order to even go again.

Rear window breaking for no apparent issue. Broke on me over night sitting parked. Could break on someone driving dow the road and cause an accident.

Back windshield - not available for inspection as I have had it repaired already. Back windshield shattered/exploded sounded like a balloon being blown up too much and then popped - hazard to when someone is physically driving the vehicle and has no idea what just happened Inspected by insurance reps No warnings besides at the time it happened I heard a strange blowing noise After glass broke and was replaced multiple shards of glass jammed the trunk lock making it unable to be opened from outside or inside. Had to have dealership replace plastic trim and lock also after glass was repaired by safelite

The contact owns a 2016 Ford Edge. The contact stated while driving 45 MPH, there was an abnormal odor inside the cabin of the vehicle and the contact heard an abnormal noise. The contact stated no warning light was illuminated. The contact stated after parking the vehicle she continued to smell the abnormal odor outside of the vehicle. The contact stated while driving the vehicle to the local dealer, the vehicle stalled. The contact was able to restart the vehicle and continued driving to the local dealer and was informed that the transfer case needed to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 87,000.

Lug nuts were swollen and they informed me I would not be able to change a tire with a manual tire iron and it was unsafe as two were completely stripped. Only 70k on the vehicle. Cost over $100 to repair. Seems like a common complaint so thought it prudent to report same.

Leaking brake hose left front

APIM Module. We inquired with Ford about upgrading our Sync system to include navigation. A parts specialist at Livermore Ford indicated the upgrade could be made by adding a new USB hub and upgrading the software. We then noticed the last software update was marked completed in 2003 (on a 2016 model year vehicle). We confirmed the Wifi was connected and tried to initiate an auto software update, but there was no option to do so. We followed the directions per the Ford website for a wifi or manual update, to no avail. The third Ford recommendation is to take it to a dealer. On Jan 16, 2023, I took the vehicle to Sunnyvale Ford. The radio and screen were functioning without any issues. I showed the associate the software page and where it said 2003 was the last update, I showed him there was no "update now" button offered and the memory stick I had attempted to upgrade with via the usb hub.I asked them to update the software and indicated there was clearly a defect in that the software version date and the fact it never updated over WiFi as it is supposed to. The associate later called and told me they performed a software update and as a result they crashed the entire APIM Module.After much discussion the sales associate and the sales manager indicated there was nothing they would do and returned my vehicle which was brought to them with an operational radio and screen (which also operates bluetooth and the back up camera), no longer working.Clearly there was an existing defect in the system and granted it had not been discovered in the early years of ownership or warranty, but none the less; they faulted the system.I attempted software updates two ways and my screen and radio still worked when I took it to Sunnyvale Ford. Obviously, I do not know their exact action taken but a mistake was made or a Ford part/system. Ford states my only recourse is to purchase a $600 APIM which is on indefinite backorder.Therefore, I am seeking recourse via other avenues

This vehicle only has 71,000 miles on it. Car began running rough, then Engine light came on. I took it to a local repair shop and was discovered to have Cylinder Mis-fire P0304 code. There was also white smoke coming from the tailpipe. They looked into the cylinder and saw that coolant had breached the cylinder. They found a Technical Service Bulletin for this exact problem, https://static.nhtsa.gov/odi/tsbs/2019/MC-10162071-0001.pdf. The fix is to replace the engine, which rough estimates indicate upwards of $8,000. This issue should be an official recall. I’ve noticed many complaints on this site referencing the same issue.

My 2016 Ford Edge SEL AWD 2.0L (65,000 Miles on engine) Ecoboost Engine started to experience a rough idle on a cold start, which would run normal after about 15 seconds, I also noticed the smell off coolant and a low level coolant in the reservoir but could not find a leak. These symptoms went on for about a month, then one day the engine light popped on while driving. I attached my Code Reader which resulted in a P0302 Engine Misfire Code. I attempted to remove the #2 spark plug. The spark plug was seized in the engine head. After research on-line. I found out this is a known issue by Ford for this engine. Engine coolant leaking into the cylinders (a design flaw which was corrected in 2019 for new vehicles). Technical Service Bulletin 22-2229. For Motor Company is only repairing vehicles under warranty. So consumers like myself that trusted the Ford name/product are being stuck with the repair bill. My repair bill is $6,563.29 , this was for a New Engine Long Block which is Ford Motor Company's recommended fix for their flawed design or their engine. The effected engines include 1.5L, 1.6L and 2.0L Ecoboost engines.

My rear window exploded and created a large hole and shattered the window.

Panoramic sun roof suddenly cracked. Nothing hit it. Had it shattered while on the freeway it could have caused safety issues with the driver maintaining control of the vehicle. Not to mention injuries to any rear seat passengers.

The contact owns a 2016 Ford Edge. The contact stated that while driving approximately 25 mph, a booming sound coming from the vehicle suddenly occurred. After stopping to inspect the vehicle, smoke was present coming from the engine compartment and flames were present from under the vehicle. The fire department was called to the scene but the flames were no longer present upon arrival. The vehicle was towed to the local mechanic who diagnosed that the transfer case had exploded and the transmission needed to be replaced. The transmission was replaced and the failure was remedied. The manufacturer was notified of the failure. The local dealer was not informed of the failure. The failure mileage was 56,000.

On my Ford there is a device somewhere inside the rear bumper assembly that will automatically open or close the rear hatch as long as the user has the key fob in their possession. There have been several times where the hatch has come down almost on top of me or my wife.There is a tone that sounds when the hatch starts to move but it only sounds from the front and can be difficult to hear if parked near a street or a busy parking lot. It would be a big help if the automatic hatch movement could be turned off by the driver. I believe Ford should also have a device in-betted in the hatch that also sounds if there is a problem. I have spoken to other owners on the web who also can’t find a way to turn off the hatch.

The contact owns a 2016 Ford Edge. The contact stated that while driving approximately 40 MPH and approaching a stop light, the vehicle accelerated without warning. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 30,000.

I was driving in a parking lot when it was snowing and the traction control and anti lock brakes went out. Due to that, the car locked up and I hit a curb. My tie rod is bent now on the passenger side of the cat.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle stalled without warning; however, the contact was able to coast the vehicle off the roadway. The vehicle was then towed to an independent mechanic where it was diagnosed that the fuel system needed to be replaced. The vehicle was repaired; however, the contact stated that approximately 3 years later, the failure recurred. The contact stated that while idling at a stop light, he depressed the accelerator pedal and the engine stalled without warning. The contact then stated that after approximately one hour, he was able to restart the vehicle; however, the steering wheel became difficult to maneuver. The contact stated that the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was notified not notified of the failure. The manufacturer was notified of the failure and the contact was informed that his complaint was logged and then was advised to call the NHTSA Hotline. The failure mileage was approximately 80,000.

I had check engine light come on August 2022. Car was rough running at the start up and outputted white smoke. September 2022 brought to Ford Service Department, error code for piston misfire. They changed the spark plugs. Check engine light came back on in October 2022. Brought back to the Ford Service Department, engine leaking coolant and told I need a new engine. Repair is scheduled for December 2022. The mileage is 48,347 and regularly maintained/serviced.

The PTU is leaking it’s a known defect a known problem but they say my vin number doesn’t even qualify for customer satisfaction program?? I don’t understand it’s almost 7 years old but only 77k est miles on it. It is not as if I have drove this thing to the ground. I would like my vin number added or this problem added to a recall or something that would waist loyal customers for this issue.

A Manufacture defect in the brake light housing cracks and causes water inside the light housing causing the light to be dim, eventually short out, and also flicker and shut off & on occasion. The end result is no brake lights or sometimes working depending on the water damage from the Manufacture defect of the light housing plastic.

The contact owns a 2016 Ford Edge. The contact stated that after entering the vehicle and opening the interior sunshade panel, it was discovered that the glass sunroof had cracked in multiple places. The cause of the failure was not yet determined. The vehicle was taken to the local dealer and the contact was informed that the glass sunroof needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 63,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to the dealer, where it was diagnosed that the rear axle needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and transferred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 130,000.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that after starting the vehicle, the gear shifter seized and failed to shift out of park(P) with several unknown warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

The contact owns a 2016 Ford Edge. The contact stated that the passenger’s side rear seat belt failed to retract. The vehicle was taken to the local dealer where it was diagnosed and determined that the retractor needed to be replaced. The vehicle was repaired. Approximately two weeks later, the driver's side rear seat belt retractor became inoperable but was not diagnosed or repaired. The manufacturer was contacted and referred him to the NHTSA Hotline. The approximate failure mileage was 70,000.

The engine needs replacing. With no warning my check engine light came on. Car had trouble starting and then progressed into smoke coming from tailpipes. Took car to Ford dealer. Told need new engine, there is a flaw in engine block allowing coolant to leak into cylinders. Car has only 72000 miles. Could have resulted in fire if I continued to drive it. Ford needs to issue a recall on these engines immediately.

Engine malfunction due to engine coolant leaking in to #2 cylinder. Check engine warning light came on intermittently. Car didn’t pass New York State Emissions test. Car can’t be re-registered in NYS without passing Emissions test. Had car towed to Ford Service Center for diagnosis. Ford diagnosis - car engine and assembly needs to be replaced with re-designed long block engine for an estimated repair cost of $6637 plus tax. Ford is not covering engine defect that resulted in engine coolant leaking into #2 cylinder causing misfire and engine check warning light to come on. Due to this design fault, Ford should issue a recall on our 2016 Ford Edge as the car is unsafe to drive. Ford should cover the cost of the engine repair, parts and labor, due to this design fault.

My parking brake, ABS, and Traction Control (ESC) warning lights all illuminate even when not engaged (Parking Brake states engaged even while driving.) Traction Control (ESC) on/off indicators illuminate opposite of engagement/unengagement (no correlation between.) Identical symptoms from NHTSA recall #16V733000. My car was manufactured right during that timeframe when my make/model/year were deemed loaded with improper ABS/ESC computer software. I brought it into Ford repeatedly and it was incorrectly diagnosed as a faulty E-Brake switch, only to give me my vehicle back and E-Brake could not be unengaged while they returned me the keys in the lot. They looked at it again and stated my ABS Module was broken causing my parking brake actuators to now be faulty resulting in my rear rotors to be worn down to unsafe driving levels. The best reason they could give me for a faulty ABS Module was "lightning strike." I called Ford Customer Care and asked if my car was overlooked in this recall before sold to me and they originally said it was (told me it was manufactured in Ontario,Canada) but then called back to tell me it wasn't one of the vehicles affected. I am deafly afraid that my braking system will fail as I am driving.

The contact owns a 2016 Ford Edge. The contact stated that the front driver’s side seat belt failed to release and remained locked in hot weather over 80-degrees. The contact stated that the seat belt remained locked until the temperature lowered. No warning light was illuminated. The vehicle was taken to the dealer where an unknown part was ordered. The manufacturer was notified of the failure and the contact was provided the number to call the NHTSA Hotline. The failure mileage was approximately 79,000.

The contact owns a 2016 Ford Edge. The contact stated while his wife was driving 50 mph, she heard an abnormal noise. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission shift bushing to be replaced. The vehicle was repaired but while leaving the dealer, the contact continued to experience the failure. The contact drove back to the dealer and made them aware of the failure again. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer had not been informed of the failure. The failure mileage was approximately 68,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving approximately 30 mph when attempting to apply the brakes, however, the brakes were spongy then floored. The contact was able to coast to the nearest mechanic who diagnosed that the front brake line had fractured and needed to be replaced. The vehicle was repaired. The contact then stated that while there daughter was driving she experienced the same failure. The vehicle was taken to a certified mechanic a second time who diagnosed that the rear passenger brake line had fractured and needed to be replaced. The vehicle had not been replaced. The manufacturer was made aware of the failures and informed the contact that in order to be included in NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) they had to report to NHTSA and that there were no recalls regarding the rear brakes. The approximate failure mileage was 97,000.

Driving home after dropping my kids off to school slowing down for a red light, all of a sudden the brake pedal goes limp, car barely responds afterwards... I start pumping the pedal like crazy and yanking the E brake lever and barely stop before hitting someone... Car has been in the dealership (North Central Ford in Richardson, TX) 2 or 3 times since 2020; one for a transmission bushing recall I believe, and brake line was NEVER mentioned. They showed each instance for service in their system to me on their monitor, and showed that it never appeared to the service techs for them to inform me of the recall. They said they didn't know why it wouldn't show up. Ford really dropped the ball here, the only thing that saved me was quick thinking on the e-brake.

The contact owns a 2016 Ford Edge. The contact stated that upon starting the vehicle, the vehicle was shaking and was unable to accelerate properly. The contact stated that after waiting for the shaking to cease, the vehicle drove as needed. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where the failure was determined to be a faulty head gasket that was leaking coolant. The dealer stated that the engine needed to be replaced. The manufacturer was notified of the failure and a case was opened. The manufacturer confirmed the report from the dealer. The vehicle was not repaired. The approximate failure mileage was 49,000.

Check engine light turned on after the whole car rumbled and seemed to struggle to start. Took car into dealership to get code checked out and it was a misfire. We made the next available appointment at the dealership which was over a month later, but were told to not bring in the car again unless another misfire happened before the appointment. More misfires started occuring and more frequently about 2 weeks later, since the dealership had no availability, I brought the car into my own mechanic who told us it was a coolant leak into cylinders 2 and 4 causing the misfires, it was most likely a head gasket issue. Finally brought it to the dealer appointment who went radio silent unless we called for almost a week. They intially stated that Ford would cover the costs since its a known issue with the engine in this model and year, but they didn't initially take a photo when they reproduced the coolant leak and had trouble reproducing it again. They eventually reproduced the coolant leak but back tracked that Ford would cover the costs of the known issue, since it was past the 5 year warranty. The codes were P0302, P0304, P0316, which were misfire in cylinder 2, misfire in cylinder 4 and random misfire. The cause is a known head gasket problem with the engine, and that Ford did not recommend a head gasket replacement but a brand new engine due to known issues with the 2.0L 4 cylinder engine. Our car has under 50,000 miles on it, however it is past the 5 year warranty period as stated earlier, so Ford won't help cover any repairs with their known defect in their engine. The contact stated that the actual vehicle mileage was approximately 49,375 when the incident occurred.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the dealer on separate occasions to be diagnosed. The contact was informed that coolant was leaking in the engine block to cylinder #3 and that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 80,000.

Misfire in cynlinder 2 due to coolant leak and crack in engine. Resulting in new engine over 9000$ dollars and ford ignoring issue despite thousands of complaints and similar defects with this model.

Check engine light came on. Started to misfire when ignition was turned on. Some misfiring when driving. A couple days later, white smoke started coming out of the exhaust. Took car to mechanic who told me I had a crack in the engine block and coolant was leaking into the cylinder. The engine had to be replaced.

The contact owns a 2016 Ford Edge. The contact stated upon starting the vehicle after refueling, the vehicle was making abnormal gurgling sounds. Additionally, the contact stated while driving 60 MPH, she heard abnormally loud sounds coming from the rear driver's side of the vehicle, where the fuel tank was located. There was no warning light illuminated. The contact veered to the side of the road and inspected the vehicle. The contact pushed the gas tank cap and the sounds stopped. The contact was able to continue driving; however, the check engine warning light illuminated while driving the next day. The contact was able to drive to her residence. The vehicle was taken to the dealer where it was diagnosed that the purge valve and Evaporative Emission Control (EVAP) system needed to be replaced. The dealer informed the contact that it was a known failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 73,000.

I bought a new 2016 Ford Edge and have it serviced regularly at the dealer. My service record is exemplary and it is documented. My car has 94K miles. I have had work done by the dealer recently (new tires, new axle) and there was no advisement of an engine issue, absolutely nothing was said. About 7 days ago I got a warning light out of the blue, and took it in immediately. I was told it was a "catastrophic engine failure" due to coolant leaking into the engine because the coolant pump failed. I was told "it just happens." As I researched this on the web I discovered that there are thousands (possibly tens of thousands, the amount on the web is overwhelming) of people with the same catastrophe and outcomes that were all very similar: engine replacements cost 10K and can take months -- one fellow has been without his car for seven months. That is not an option for me. Frankly I am shocked at The Ford Motor Company and I mean that. What are they thinking???There is a Ford truck engine in that car and it should not be failing at 94K, especially after my record of service and especially after this problem has been known for years. I'm not kidding -- this car is 5 years old and looks 5 months old. I need resolution and I need it quickly and I am not encouraged by the reports I see. My issue is not with my dealer, it is with Ford dragging their heels on a solution. I am at my wit's end.

The contact owns a 2016 Ford Edge. The contact stated she experienced failure with the trunk and key fob on several occasions. The contact stated that the trunk failed to open while using the key fob or when attempting to use the trunk button that inside the vehicle. The contact stated that the trunk was locked and was unable to be opened. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic who was able to unlock the trunk. The contact stated that the failure reoccurred and that the automatic closing feature failed to operate as needed. The contact was able to manually close the trunk. The vehicle was taken to the local dealer and the contact was informed that the trunk shocks and the motor needed to be replaced. The contact was provided a cost for the repair but decided to take vehicle to an independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 92,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an unknown speed, the vehicle started to hesitate and felt bumpy. The check engine warning light illuminated. Additionally, the contact stated that she noticed a light grey smoke coming from the exhaust pipe but faded. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel rail pressure was too low and there was an internal leak from the engine and the engine needed to be replaced. The dealer was notified of the failure and the contact was informed that a diagnostic test could not be performed due to no warning lights being illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to call the NHTSA Hotline. The failure mileage was approximately 115,098.

There is a known problem with coolant leaking into the cylinder damaging the gasket. The only fix is to replace the entire engine block at a cost (in my case) of $8361. This seems unreasonable of a 6 year old car with 64,000 miles on it. This is a known problem to Ford as evidenced by the necessity of Techical Service Bulletin 19-2208 issued by Ford in June 2019. Fortunately, My engine light came on alerting me to the problem. That apparently doesn’t always happen meaning the engine could have stopped working while I was driving. Ford dealers are still selling these vehicles used on their lots with no need to disclose this problem because no recall has been ordered. Hoping that this can be rectified to help out a significant number of drivers who’ve had to fix their vehicles at a substantial cost and to force Ford to stop selling them used without repair

On May 13, 2022, my Ford Edge was taken to the Local Ford Dealer for a spoiled coil. At 52,000 miles, the coolant had leaked into the cylinders and caused the engine block to crack. This resulted in me needing a whole new engine. Thankfully, I had taken out an extended warranty on my vehicle or it would have cost me over $7500. I was told by the dealership that this is a known problem with these Ecoboost engines. I have always taken excellent care of my ford edge and I cannot believe Ford has not been made to recall these engines. Most people don't have an extended warranty and they should not have to pay thousands of dollars for an obvious faulty engine.

My lugs nuts have expanded on my vehicle and I cannot get my wheels off. What happens if while unable to change a flat tire on the highway due to the lug nuts stuck on the the car I get hit and killed? Ford needs to accept the responsibility on this safety defect and replace the lug nuts at no charge. This has also created an issue with me being able to have my brakes checked during my oil changes.

Swollen lug nuts. Unable to use supplied lug wrench on lug nuts after having a flat tire on roadway. Unable to safely remove flat while on side of road. Dealer diagnosed problem as swollen lug nuts on wheel. No warning

i have had my back windshield implode twice now on my Ford Edge in the last 8 months. Nothing hits the window. First time I was backing out of the driveway and had my back windshield wiper on and it just imploded. Had to go thru the hassle of getting the spoiler removed and the glass company out to fix it. Fine for 8 months until last night. Came home from errands, unloaded car, closed the hatch. Came back out about an hour later and the windshield was imploded again. There is something wrong for this to happen twice in 8 months. I found a recall for the back wiper motor but the recall is for Canada only. There should be a recall in the US also. I dont have the funds to keep replacing the windshield every 8 months. Especially when it isnt a simple fix with the glass company coming out to fix it. It has to be taken to a dealership first to get the spoiler removed then the glass company will fix it. Please get this fixed.

The flex plate is cracked on my Ford Edge. The crack could have caused it to break completely and I would have lost control of the vehicle. The problem has been confirmed by an independent service center. There was no warning lights or messages displayed; just a loud knocking noise coming from the engine.

The contact owns a 2016 Ford Edge. The contact stated while attempting to start the vehicle, the vehicle failed to start properly for a few seconds. The contact stated that there was an abnormal fuel odor inside the cabin of the vehicle. The contact stated no warning light was illuminated. The contact stated she continued to experience the failure until August 10, 2022, when the check engine warning light illuminated. The contact took the vehicle to an independent mechanic who associated the failure with TSB: 14-0180 & 19-2346. The contact called the local dealer and left a voicemail. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 74,350.

Engine blown due to coolant leaking inside the engine.

At first inspection I was told it was a blown head gasket due to coolant leaking in motor. When taken apart the big block is cracked. Is going to be a entire motor replacement. Car only has 91,447 and has had regular services.

The contact owns a 2016 Ford Edge. The contact stated that while starting the vehicle there was an abnormal amount of white smoke coming from the exhaust tip. The contact stated that after commencing driving, the smoke would dissipate. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic, where the vehicle was diagnosed with coolant intruding into the cylinders. The mechanic determined that the engine needed to be replaced. The was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 173,000.

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with coolant leaking into cylinder #4. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.

Car has over 89000 miles and maintained regularly. I am the only owner and kept in garage. Check engine light came on which had a code of P0302, P0303, P0304. Mechanic confirmed coolant has leaked into cylinder and has caused crack with his borescope. Only fix is an entire engine replacement. I have no alternative but to get replacement car. This has cost me thousands in unplanned expenses to purchase a replacement before I am ready and the lost value on my vehicle due to this issue. This has apparently been known for years and no communications from Ford on this was ever received. I find this unacceptable for a company to allow this defect to go ignored.

Damaged lug nuts. Dealer told me they had to be replaced. Front are like new. Back wheel lug nuts have swelled and are starting to rust. Dealer cannot rotate my tires. My last Edge did not have this problem and it was older.

Car was driving fine on 29th. Woke up on 7/30/22 and went out to get breakfast. As soon as I started the car this came up on the screen: HILL START ASSIST NOT AVAILABLE, ADAPTIVE STEERING FAULT SERVICE REQUIRED, STEERING ASSIST FAULT SERVICE REQUIRED, SERVICE ADVANCETRAC. I tried to drive away but cannot move my steering wheel at all.

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 30 MPH and slowing down, the engine then began to idle roughly while stopped at a traffic signal. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed that there was coolant in the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

front brake hose (driver side) is heavily leaking brake fluid. the recall for the issue does not show on my VIN when I search it. also the brake hose was never fixed and it still the old part on it

The contact owns a 2016 Ford Edge. The contact stated while driving 40 MPH and depressing the brake pedal, the vehicle failed to stop. The contact stated no warning light was illuminated. The contact stated the vehicle coasted to a stop and she continued driving to her residence. The contact took the vehicle to an independent mechanic and was informed that the VIN was associated with NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The contact was informed that the front driver’s side brake hose and the rear driver’s and passenger’s side calipers needed to be replaced. The contact called the local dealer and made them aware of the failure. The vehicle was repaired by an independent mechanic but experienced the failure a second time. The contact took the vehicle back to the independent mechanic and was informed that the front driver’s side brake hose needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 74,000.

Vehicle light came on and said cylinder 1 misfire. Had spark plugs changed. Had coil packs changed and neither fixed. When took to be checked out, head gasket blown.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into one of the cylinders. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was 56,059.

I noticed my coolant level was roughly an inch below the minimum line on 6/25/22. I filled my coolant to the max line. My check engine light appeared 6/28/22 for cylinder 2 misfire. I replaced all 4 spark plugs and the coil for #2, and the error message was still reading after the parts were swapped, while the vehicle was off. A few days later I noticed my coolant was again an inch below the minimum line, so I refilled my coolant (refilled roughly 5 times until today, 7/21/22). It always dropped and held to an inch below the minimum line. My check engine light reappeared on 7/12/22 so I took vehicle for diagnostics 7/21/22 at Inver Grove Ford, MN 55087. Tech confirmed vehicle is still misfiring for cylinder #2 so they removed the coil and smelled coolant entering the combustion area, leading them to insert a camera and saw coolant in #2 and #3. They recommended a total new engine (assuming one with a long block to avoid this issue again in the future), for $9,150.00. My vehicle is 6 years old with less than 100k in miles. The dealership informed me this is an issue Ford is aware of, they have put out a Technical Service Bulletin (19-2139) but are unwilling to fix this issue for customers. The tech informed they have since redesigned the engine so this fault is less likely in newer models. I was unaware of this common issue until my check engine light came on and brought it to a dealership. This poses a great danger as with low levels of coolant “localized overheating of the engine cylinder head may cause the cylinder head to crack, causing a pressurized oil leak that may result in a fire in the engine compartment.” (Recall 17S09). The current issues people are facing are incredibly similar to previous recalls. It is unsafe for consumers to unknowingly drive a vehicle in which the seller knows has a risk of fault, and has since corrected such fault in later models.

The contact owns a 2016 Ford Edge. The contact stated that the vehicle was unable to start-up as needed. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 143,000.

I just received this recall letter I’ve almost lost my life in this vehicle I need for someone to contact me as soon as possible [XXX] I had two other passengers in the car with me at the Time of the incident the brakes failed and the car spent out of control also the middle part we’re the gears are busted. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, there was a loud rattling sound coming from under the hood of the vehicle. The contact observed the vehicle and discovered that the flex plate was fractured. The dealer was contacted and notified of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 65 MPH, there was an abnormal knocking sound coming from the passenger’s side front wheel. Additionally, the vehicle was stalling while attempting to accelerate. The check engine and power train warning lights were illuminated. The vehicle was taken to the dealer but was not diagnosed with a failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 110,336.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer and several unknown dealers were contacted. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

#2 cylinder went bad, car doesn’t want to start and when it does start it shakes until black smoke is finally gone from exhaust and it begins to idle correctly. Dealership says full engine replacement on a 2016 Edge with eco boost with only 134,000 miles on it!!

The electronic emergency/parking brake has failed/malfunctioned. After searching online, I discovered that other people have the same issue. As I recall, at least one of the posters said that a Ford technician told them that the wiring harness was made too short and the wires rub on the frame and fray causing an electrical short which renders the emergency brake useless. This appears to be a manufacturer's defect, in my opinion.

The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was at an independent mechanic for an oil change, the mechanic diagnosed that there was a coolant leak in cylinder #1, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.

Found sun roof cracked. No impact noted Just opened sliding visor and saw cracked glass.

2016 Ford Edge had engine light come on. Ford dealer found coolant in engine and I was told by Ford dealer it was a misfire in engine cylinder 4 and that I would need a new engine and it would be a $7300-$7500 repair. Later, I found class action lawsuit regarding this issue. Asked Ford for financial help and they denied my request. I haven't decided if I will fix this issue at this time.

The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was stationary, there was an abnormal rattling sound coming from the engine. There was no warning light illuminated. The failure persisted and the contact took the vehicle to the dealer who diagnosed the vehicle with a defective flex plate. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 103,000.

In 2018 I bought my 2016 Ford Edge which had 60,000 miles on it. I bought the extended warranty plan. I drove it for approximately 30 days and I started having issues with it losing coolant and smoking. I took it back to the dealership and was told it needed a new motor, so they put a new motor in it. Well, I just notice recently that the check engine light comes on (misfire in #2 cylinder ). it was smoking and using coolant. this was the same thing it did in 2018 when they replaced it then. So I took it back to the same place that replaced the motor in 2018 and I just found out on 6/23/2022 that my 2016 Ford Edge needs an engine. Coolant is leaking into #2Cylinder. My car is out of the extended warranty. I need help something is not right with theses motors. The estimate to replace it is $5000 - $6000. There needs to be a recall on this issue.

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 25 MPH, the check engine warning light illuminated. The contact took the vehicle to the dealer who diagnosed the vehicle and determined a failure with the spark plugs. The spark plugs were replaced; however, the failure reoccurred. The contact then took the vehicle back to the dealer who diagnosed the vehicle and determined that coolant was leaking into the engine. The dealer informed the contact that the vehicle was not included in an unknown recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.

The contact owns a 2016 Ford Edge. The contact stated that the trunk failed to open while using the key fob or the trunk button inside the vehicle. Additionally, the trunk warning light was illuminated while the trunk was properly closed, causing the battery to drain. The vehicle was taken to the dealer where it was diagnosed that the trunk sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

Power steering fault light comes on, steering wheel not centered.

May 31, 2022 My check-engine light came on a few days earlier. I took it in to my automotive repair shop for a diagnostic to determine the issue. It was determined that cylinder #4 was misfiring. The coil was identified as faulty and replaced. Diagnostic cost: $149.99 Replacement coil parts and labor: $163.75 June 2, 2022 Check-engine light comes on again. automotive repair shop replaces the spark plug in cylinder #4 as a precaution, even though the spark plugs were less than a year old. No charge. June 6, 2022 Check-engine light comes on again. This time I mentioned to the mechanic that the car briefly misfires after it sits overnight. I could also smell a coolant odor. This was their “ah-hah” moment. They removed the plug from cylinder #4, pressurized the coolant system and noticed coolant leaking into the cylinder. A phone call to Ford confirmed that this was an issue and the only repair; engine replacement. June 7, 2022 – June 17, 2022 The engine was replaced. Total cost: $6,543.59 While I waited, I scoured the Internet and did some research into this issue. I found that I am not the only one who has had this problem. This is an issue with the Ford 2.0 Liter Turbocharged engine, even at miles much less than my 121,958.

Moonroof multiple times has failed to close leaving car open on top. Weather moved in and put tarp but need to have it where I can close the moonroof.

On June 30, 2021 I and my husband just arrived home. My husband had been hospitalized 10 days and was still very weak. I was bringing him home and once I was in the driveway I put the car in park and got out and went to him on the passenger side to help him out. I took him inside and got him settled. When I returned outside to retrieve items from the vehicle, I reached in on the driver side to push the start button to turn off the engine. Immediately the vehicle started rolling and I was knocked down by the door and drug 20-30 feet . The front driver tire ran over my hand and continued to roll into the yard of the house across the street. the neighbor called for an ambulance and I was taken to the hospital. I was treated for road rash and released. I was thankful to be alive under the circumstances but was still concerned for my husband and had no idea why the car rolled. As far as my safety I feel that this could have killed me and or possibly the small child that lives next door had he been out on his tricycle as he often is outside playing. I have not had the vehicle inspected because I thought maybe I had somehow done something to cause it to roll but I know I did not. I am assuming that this recall # 22S43 is likely the reason. I was made aware of this issue with certain years and models by a family member. I did not get any type of warning . I am enclosing pictues where I was injured. Prior to the accident, I had full use of my hands but I still have limited use with my right hand as the two middle fingers are often inflamed and a surgeon later confirmed they had been broken but I was not told at the time of the accident. Possibly because they were so swollen. My hand hurts all of the time and a hand surgeon said he would have to rebreak the fingers to repair the damage.

Flex plate is broken in several places. This cannot happen on a normal wear part, cars with well over 250k miles do not have flex plate/ flywheel issues.

Lug nuts swelled and were rounded as a result of swelling.

Ford Edge (2016) was experiencing a loud ticking/knocking noise during idling and after startup. A short period after the noise started the vehicle became disabled completely on the roadway. The vehicle is out of the five-year warranty period by a year, but still within the mileage period (currently has 46,700 miles, with the limit being 50,000). The 2017 model of the same vehicle has a recall for the same issue, but Ford is not acknowledging the issue for 2016 models.

When getting tires rotated found out that the lug nuts on my wheels had expanded and had to get them removed by force. Found out this has been occurring to other Ford vehicles for years. Now I have replacement lug nuts that extend too far out and if hitting a curb or something would definitely ruin the wheel. Should not be having this type of issue at my expense for faulty lug nuts.

Lug nuts on vehicle were swollen and wound not come off according to the dealer. This is a known defect by the dealer and Ford Motor Company. All lug nuts have to be forcefully removed and replaced at owners expense. There should have been a recall on this known issue already.

My brakes began leaking. I noticed this when the pedal sank to the floor during a prolonged deceleration and I had to pump the brakes to successfully stop the car. No warning lamps, messages, or other symptoms appeared prior to the soft brake pedal. I took the vehicle to a local dealer (Priority Ford in Norfolk VA, see invoice for phone and address), who diagnosed it as leaking rear brake lines and replaced two lines. My safety and the safety of others was certainly put at risk. The reason I knew how to recognize and respond to the brake leak was that it has happened to me before -- my 2016 Ford Edge had a front brake line fail earlier, prior to Ford issuing a safety recall for front brake line leaks. Now my rear brake lines have failed... I suspect it warrants a similar safety recall.

The contact owns a 2016 Ford Edge. The contact stated after starting the vehicle, the vehicle was vibrating while the check engine warning light was illuminated continuously. The vehicle was taken to an independent mechanic where the cause of the failure was not yet determined. The vehicle was not repaired. The contact mentioned that while depressing the accelerator pedal, the vehicle was vibrating, the vehicle failed to accelerate and the vehicle lost motive power. The vehicle was able to be restarted. The vehicle was taken to the dealer where it was diagnosed that coolant was leaking and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 84,000.

The contact owns a 2016 Ford Edge. The contact stated that the air bag in the steering wheel would suddenly detach causing the air bag to fall from the housing. The contact had to manually install the air bag into the housing. The contact stated that the failure recurred while turning the steering wheel. The dealer had not been contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,000. The dealer was contacted and fixed the issue at no cost.

The contact's wife owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Not having the vehicle for that long, I came across the check engine light that went off. The code that mechanics pulled was a misfire in a cylinder. I thought this would be an easy fix of spark plugs and plug wires. This was not the case. I spent $200 at a mechanic shop that said it was a fuel injector problem. This did not fix it because they would clear the code and it came back. They did further research and found out there is a Technical service bulletin report. TSB 19-2346. I took it to Ford and they gave me the print up of what needed to be repaired. Cost over six thousand dollars to repair. I was wondering why I had to buy coolant at one point as the level would drop. It was leaking into the cylinder. I would get the white smoke coming from my exhaust as well. My safety issue was that it would overheat and possibly catch fire from other cases I heard. The dealership confirmed the issue and they are well aware of the problem since 2019.

EVAP purge valve failure

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the power steering assist and hill start assist warning lights illuminated. After the warning lights illuminated, excessive force was needed to steer the vehicle. The contact had taken the vehicle to a dealer where she informed the dealer of NHTSA Campaign Number: 19V632000 (Steering) however, the vehicle was not included in the recall. A diagnostic test was performed and she was informed that the steering gear was defective and needed to be replaced. The manufacturer was then notified of the failure and informed her that her vehicle was no longer under warranty. The contact was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 54,000.

Went to Costco to have my tires rotated. They advised that my lug nuts were swollen and could not be removed with the tools they had. They suggested buying after market lug nuts as this was a known issue with Ford lug nuts.

The contact owns a 2016 Ford Edge. The contact stated while starting the vehicle, the vehicle failed to start smoothly and started rough. The check engine warning light illuminated. The contact stated that the failure occurred intermittently. The vehicle was taken to an independent mechanic who informed the contact that they could not replicate the failure. However, upon opening the hood, the independent mechanic diagnosed that the spark plugs were corroded, the engine block was fractured and leaking antifreeze, causing damage to the engine. The independent mechanic diagnosed that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and confirmed the diagnostic test result. The contact referenced Ford Technical Service Bulletin Number: 19-2346. The manufacturer was notified of the failure and referred the contact to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 79,800.

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 15 MPH, the vehicle stalled. The check engine warning light illuminated on the instrument panel. The contact took the vehicle to the local dealer who diagnosed with a faulty ignition coil and an unknown fluid leak. The vehicle was not repaired; however, the mechanic reset an unstated module. The manufacturer was not notified of the failure. The approximate failure mileage was 94,492.

The power transfer unit cracked. It will cost $2200 plus the cost of the tow truck and a rental car for 7 days. We got very lucky that my son was driving at a low speed and was able to stop. This failure could’ve caused a major accident and resulted in his death had it happened just a few minutes earlier.

I had a engine warning light come on so I knew about the one recall for brake lines so I took my vehicle to a Ford dealership in Murfreesboro to fix the recall and to find out why the engine warning light came on, so they gave me a ride home. They asked me to leave my vehicle so these 2 things could be completed and checked out. 2 days had gone by and they finally call to tell me, my car was ready so I got a ride to the dealership to find out what was going on! One of the employees said recall was completed but he said my engine would need to be replaced, because coolant was coming through a cylinder and going into my engine and it would cost me $8,700.00 to fix!! Now mind you I have only had my car for 2 yrs! I’m disabled and need my car for my doctors appointments! I’m still paying on my car and I have to carry full coverage insurance because it’s financed!! So he told me I could mess my vehicle up further if I continue to drive it this way, so the vehicle is sitting in front of our house and I have not driven it since! My complaint # 1145819! I’m widowed so I have to rely on my children to take me where I need to go, which is a big inconvenience for us all! My sister had the same EXACT problem with her 2016 Escape and it was recalled, why not my 2016 Edge, it’s doing the EXACT same thing just different models! Please help me I’m paying on my auto which is financed and full coverage insurance on a vehicle that doesn’t run!! I need my vehicle very badly, can we trade vehicles? Or I’ll be happy if you can just fix the problem, they will have to tow it though because it’s not running now!! It has over 100,000 PLEASE, PLEASE, PLEASE HELP ME! I’m disabled, widowed, and on a fixed income so please have MERCY on me!!! I can’t deal with anymore disappointments!! My phone is set up to not answer any calls not in my contacts, so please leave a message and I’ll call you right back! PLEASE HELP ME!!! Can you possibly make an exception, because of my predicament???

The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light was illuminated. There was white smoke emerging from the exhaust. The contact stated that the engine was making a whining sound. The vehicle was taken to an independent mechanic and the contact was informed there was coolant in the cylinder. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 104,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving approximately 45 MPH, the power steering assist failed, causing the steering wheel to be difficult to maneuver. The power steering assist warning message was displayed. The contact pulled over several times and restarted the vehicle to correct the failure. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 122,000.

5 days after front brake hose replacement due to rupture and subsequent replacement by Petrus Ford in Stuttgart, AR after finding out about recall, rear passenger side brake hose ruptured.

I am submitting this complaint due to concerns that others might start having the same issues that I am experiencing. My Ford Edge 2016 with just a little over 58,000 miles has a Timing Cover Oil Seal (MTCS), a Transfer Case Input Shaft Seal (FTCI), and the Axle Seal (FRAS) leaking. This is very sad that a vehicle with this few of miles has all these issues already. I am sure my Edge is not the only one having these issues. This vehicle does even leave hardball roads nor does it drove hard. I can't image what it would be like if I was rough on my vehicles. Jason

Lug nut swelling dealer said not under warranty Costco said common complaint please consider recall. I have to spend a couple hundred bucks to get fixed. Thanks

Unable to get parts/repair for NHTSA Safety Recall 20V-469 - since May 2021. Even tried calling the Ford Customer Relationship Center and was placed on hold for 30 min and then it disconnected. I would like for the part to be shipped directly to Long Lewis Ford of Hoover, AL in c/o of my name and vehicle, so they will call me when it arrives and I can come in to get replaced. Every time I call they don't have parts, as they only get a few at a time and are already spoken for. I am frustrated to keep calling and taking time to get this safety recall fixed on my own behalf. I would appreciate your help. Thank you.

The contact owns a 2016 Ford Edge. The contact stated while driving 45 MPH, the check engine warning light illuminated. The vehicle was driven to the dealer to be diagnosed. The contact was informed that there was coolant leaking into the cylinder head and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

I purchased this vehicle used from a dealership and I have had it for six months and now I was going to replace the break shoes front and back. Now the problem came when I tried to remove the lug nuts and I could not! Ford decided to put metal caps over all lug nuts and failed to tell the customers that they can not get them off with the standard equipment given by factory. There is no lug wrench or socket that will fit the lug nuts with the caps on them. Here is the “rub” I called the dealership and the service technician said “ to get a oversized socket and bang it on and then remove each lug nut , then replace all of them with new ones without the caps on them.” WOW. Ford has to know that this is a issue everyone that owns one has the same issue. Now imagine getting a flat on the interstate with the family at 1:30am.Now you would have to have the vehicle towed and find a ride at 1:30am. Now that would be a 15 minute job if Ford would do a recall and replace all of these ignorant lug nuts. Wow what a waste of time and money. I don’t know maybe Ford did not want the customers to remove the wheels never. Please help

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed or idling, the vehicle would vibrate and shake. The check engine warning light was illuminated. The vehicle was taken to the dealer and diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and directed the contact to file a complaint with the NHTSA. The contact related the failure to TSB Number: 19-2208. The failure mileage was approximately 65,000.

Coolant leaking into combustion chamber causes check engine light to come on. Dealer says requires a new engine. Is so prevalent they told me what was wrong before even looking at it. Ford refuses to do a recall and fix the issue. Instead, they charge you for repair. Warranty expired 1 month prior.

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the vehicle would suddenly stall. The contact had to restart the vehicle several times before the vehicle began to function properly. The check engine warning light was illuminated. The contact took the vehicle to the dealer who had stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 59,000.

The contact owns a 2016 Ford Edge. The contact stated that while driving 45 MPH, the vehicle began to shake and the transfer case was damaged internally. There were no warning lights illuminated. The vehicle was taken to the local dealer but, the vehicle was not diagnosed or repaired. The vehicle was towed to the independent mechanic who informed the contact that the transmission bolt mounts were fractured. The manufacturer was contacted and referred him to NHTSA for assistance. The approximate failure mileage was 98,000.

Engine went out last year and now this year it sounds like the flex plate and potentially the flywheel are cracked and need to be replaced. I am concerned that it was broken or was affected when my engine went out or was not balanced correctly.

The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the vehicle started jerking, vibrating, and failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty. The transmission was replaced however, the failure reoccurred and included a loud noise coming from the engine. The check engine warning light was illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were contacted and informed of the failure however, no assistance was provided. Additionally, the Back Over Prevention intermittently malfunctioned. An unknown software update was performed however, the failure persisted. The approximate failure mileage was 75,000

The contact's wife owns a 2016 Ford Edge. The contact stated that the vehicle was leaking coolant. The contact also stated that the vehicle would shake and hesitate upon the depression of the accelerator pedal with the check engine light illuminated. The contact then used a code reader and discovered that there was a misfire on cylinder 3 due to coolant leaking into that cylinder. Upon further investigation, he discovered a service bulletin that was related to the failure. The contact discovered that the engine needed to be replaced due to the failure. The contact had spoken to the dealer and the manufacturer and was informed that there were no recalls on his vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 86,000.

Brake pedal went straight to floor and no brakes. The emergency brake did not work either. Fluid near right rear wheel.

The contact owns a 2016 Ford Edge. The contact stated while driving 70 MPH and depressing the accelerator pedal, the vehicle started to shudder and shake with the check engine warning light illuminated. The contact took the vehicle to an independent mechanic who inspected the vehicle and determined that the coolant level was extremely low. The contact stated that the coolant level was topped off however, the failure persisted. The contact took the vehicle to the local dealer who diagnosed the failure as a coolant leak entering the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

My pano/vista roof cracked randomly. Unsure of how long it was cracked. In researching, it appears this is a common problem with Ford Edge’s and several recalls surrounding my year of vehicle have been enforced upon Ford. From what I have read it appears this is a like situation of some sort of “stress” that cause the roof to fracture. It is now a safety hazard that is expensive to fix.

Engine failure at less than 35,000 miles. Loosing coolant into cyclinder#2 misfire. Known issue by Ford, yet no recall or recourse for owners out of warranty.

The engine has a manufacturer's defect under Technical Service Bulletin 19-2208. Coolant is entering the cylinders. Personal safety is compromised because the engine can fail at any moment. Navigating safely through traffic with an engine fail and then being stranded on the freeway (at night in freezing cold temperatures) is a serious hazard. The problem has been confirmed by a few mechanics. Also, Ford Motor Company issued a TSB 19-2208 detailing this problem for the vehicle. Mysteriously, this TSB has suddenly disappeared but I have a pdf of their advisory detailing the defect. Ford Motor Company requested the vehicle be inspected by a certified dealership, who confirmed the problem. Ford is acknowledging the original engine manufacturer's defect. Mechanics report this is not a wear-and-tear issue. An engine warning light was the first indication of the problem. The problem appeared just after the manufacturer's 100k mile/5yr warranty expired. The vehicle has 105k miles. The vehicle was 3 months past the warranty when Ford was first contacted and notified of the problem. I have been in contact with Ford Motor Company for a couple of months trying to fix this problem. They are now refusing to discuss anything about the issue. Originally, they acknowledged the issue and their TSB proves they were aware of it even to the point of detailing the procedure for diagnostics and repair. Ford also previously reimbursed full expenses for the repair of their defective engine. Now it seems they are trying to cover it up trying to make it disappear, maybe so it does not get listed as a recall? The vehicle is a hazard to drive for my 80 year old mother who still works, but she has no other choice. I am seeing reports of this same engine fail online by other owners.

The contact owns a 2016 Ford Edge. The contact stated that upon entering her garage, there were shards of glass near the rear end of the vehicle. Upon further inspection, she discovered that the broken glass came from the rear windshield. The contact stated that the failure occurred without incident. The contact initially called the dealer and they informed her that they were unaware of such failure; they also informed her that there were no recalls on her vehicle. The manufacturer was also notified of the failure and provided her with the same information as the dealer. She was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 86,000.

On 12-25-2021 I was driving my 2016 Ford Edge Titanium andthe check engine light came on. I took the car to a Ford dealer , they said they could not look at it till Momnday12-28-2021 they checked it out and told me the engine coolant leaked into the engine causing the engine to be replaced. They said they would run a compression check just to make sure. After waiting 1/2 a day, they told me yes, the engine had to be replaced the gasket was defective and caused the engine coolant to leak into the engine. The car has 56,400 miles and they told me to call Ford and maybe they would replace or give me some help on the cost. I called Ford and they told me car was out of warranty(which i knew) and they would do nothing. I am now on the hook for a bill for approx. $7,000. On the internet I found more than 72 complaints of the same thing happening and again Ford would do nothing. I was lucky I was not on a trip and got stranded out in the middle of no where. I feel it is Fords responsibility to see that this problem is taken care of. I do not understand why there has not been a recall on this problem,Why? If your engine stops running out on the highway you could be in for a grave accident. I know there is a Class Action lawsuit pending and like many big lawsuits they can take years to be resolved and who makes the money? the lawyers and then there will not be enough money left to pay back all these people who had to put out thousands to replace these motors. If the consumer wins there will probably be made some deal which will help Ford and the lawyers and then there will not be money left to help the consumer. Why don't you make a recall on this problem?

2018 Ford Edge Driving it Friday Dec 24th. Check engine light came on took it to Ford Dealer they said they could not get me in till Monday. Took in Monday Morning about a hour later they told me that the engine coolant leaked into the engine causing the engine to be replaced. They said they would run a Compression check just to make sure. Called this morning 12-28-2021 and said yes the engine had to be replaced the car has 56,400 miles and they told me to call Ford and maybe they would replace or give me some help Called Ford and they said Car is out of Warranty and they would do nothing. I am on the hook for approx $7,000.Checked on internet and found 72 complaints about the same problem. But yet there is no safety recall, Why? I was lucky I was in town , what if I had been on a trip. I feeel it is Fords responsibility to see that this problem is taken care of. I also read there was a Class Action Law Suit for this issue, I cannot find it on the internet I thought it would be on your website.

Rear Windshield shattered spontaneously. 28 degree morning 7am commuted to work without issue. 40 degrees sunny after work 4pm and glass was shattered. No foreign objects or impact.

Lug nuts are 2 piece: The thread piece and the chrome head piece. The pieces became loose from each other, then the thread piece rusted and caused the chrome piece to swell and deform so the lug wrench could no longer fit on the lugnut, thus making it impossible to loosen. This can be a major problem when changing a flat tire. I needed to take my car to an auto mechanic to have several of the factory installed lugnuts replaced. I will need to buy replacement non-OEM lugnuts so this doesn’t happen any more. I read that this is a problem happening on many Ford vehicles.

Left rear brake line split like the front brake lines that have already been recalled

The contact owns a 2016 Ford Edge. The contact stated while driving approximately 25 MPH, while depressing the brake pedal, the brake pedal went to the floor and did not reset which resulted in loss of braking. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the brake hoses replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included. The failure mileage was approximately 80,341.

When driving and try to brake noticed that pedal distance has increased and was hard to stop the car. When stopped to review vehicle, noticed brake fluid on the right side of it. Take it to Ford dealer (CrossRoads Ford of Kernersville) and they confirmed rupture on right brake hose. Correction was to replace both front brake hoses. This failure is exactly the same as the one for safety recall "NHTSA Campaign Number: 20V469000". VIN for my vehicle is not part of recall however same failure happens with same risks, showing that Ford fails on tracking/providing accurate VIN numbers for this safety failure.

Had a check engine light come on saying misfire in cylinder 4, had the spark plug replace, check engine light came back on a week later. Took it to a Ford dealership & said the long engine block needed replaced due to coolant leaking into the cylinder.

My engine coolant got in one of engine coils causing engine to need to be replaced. There is a class action suit against Ford for this issue in the Edge.

I was driving from Phoenix Arizona to Tucson Arizona, about 1: 45 min drive, October 23rd, 2021, and all of the sudden the check engine lights turns on, and its getting hot, and the engine shuts down, I lose all power to the Steering , and brakes, now, i am going about 45 in a 75 lane, but people going 80 plus. and we are about 20 miles from home. WE finally able to pull over and check it out. I added water and let it cool down for about 30 mins, We took the frontage road driving around 30-35 miles per hour.. the light was on still but not over heating, till we got to the house when we saw the temperature going up, we shut it down,,, The next day i drove to a Mechanic close to the house, they ran the tests, and was advise that the engine had water in the motor, due to the engine being defective, they did tell us, that they have seen these a lot, in the edge and Escape, coming to their shop, took it to another mechanic (Ford Certified) and told us the same thing, no Good and you need to replace the engine at a cost of $6000- up to $8000.00, it only has 94k on the engine. they are seeing this across the USA. Its very dangerous, because when going 75 plus and your calls stalls out and slows down fast and cars and trucks had to go around us, some fish tailed almost out of control, we could have caused a MAJOR Pile up had not the car started for us to get to the side . God was with us, please look into this, We have the car parked, because we cant afford a new enginge. and still making payments on a CAR that done run thanks for your time rda

I had to have the engine replaced because coolant was leaking in cylinder 2.

Broken Flywheel. 5 year/60,000 miles Warranty ended by date 4 months prior to diagnosis. Car currently has 57,000 miles. Took to dealer for engine rattle diagnostics exam. Was told it was the flywheel. Ford Technician stated it’s a common mechanical problem for this kind of vehicle. Ford is refusing to cover the repair. No prior warnings or messages presented to driver before or while engine rattle occurred. Was told to trade in the car as the flywheel can damage the engine thus totaling the vehicle.

The contact owns a 2016 Ford Edge. The contact stated that while the vehicle was running and closing or opening the door, the horn honked twice. There were no warning lights were illuminated. The contact called the local dealer who informed the contact about diagnostic fees. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The contact was concerned about the unauthorized use of the horn. The approximate failure mileage was 30,000.

IN novermber 2019 heard ratteling noise for engine took to dealer . they found a crack flex plate. they replaced the short block and transmission pump per the service bulletin this was at 56,000 miles. now at 86.000 same noise came back.to back to dealer same problem crack flex plate.the dealer and ford have both refused to cover this repair because it is now out of warrant.this is clearly a defective part that ford should have fixed and recall all cars with this engine. case#cas-34043931

Flexplate and Torque Converter caused the car to shake and lose power. It was confirmed by Ford Dealership and repairs through Ford Dealership. There were no warning lights, just a rattling sound from motor. The flexplate was replaced once already before this incident when the car was under warranty at 60,000 miles. It was replaced again this time at 98,000 miles.

A check engine light came on, I called Ford, told them what it was and took the earliest appointment was over a week away which they said was fine since it was just the regular check light. I Five days before the appointment, I started my car (push button), it didn't start, so I took my foot off the brake, waited a minute, put my foot back on the brake and tried starting it again, the car started but smoke started pouring out of the back of the car and the engine died. I had it towed to Ford and they said that coolant got into the fourth cylinder which ruined the engine, requiring an entirely new engine ($7000) on a six year old car Safety was put at risk because if this happened while I was driving instead of parked this could have caused a serious accident. This is a common problem among this model of car (and some other, similar models from Ford).

Vehicle engine light came on and car made loud noise when started. Brought to dealership. 2 issues with car. Coolant leaked into the engine which could cause a fire. Needed a new engine. Flex plate was cracked which could cause the vehicle to stop moving abruptly causing a crash. Flexplate and parts needed to be replaced. Flexplate issue has been recalled in the 2017 Ford Edge. Issues on-line show that this is common in 2015-2018 Ford Edges.

My sunroof literally exploded while I was sitting in a parking lot. Nothing hit the car, I didn't have a collision or fender bender. Literally sitting in the lot I heard a loud 'explosion' and the crack just started at the back of the sunroof and worked its way to the front near my head. Totally random and unexpected and happened for no reason. I read that now the ceiling/roof is compromised and in a rollover I am not protected from the glass falling in on myself or my children.

Sitting in my car this morning and turn the rear defroster on and out of no where my back window explodes from the inside out. Nothing was touching it or fell on it. Alot of people have this same issue but Ford won't cover it. Luckily my daughter wasn't in her rear facing carseat or I'd be one super angry mom. seriously a safety hazard, what if we were driving down the road and it exploded causing us to swerve and cause serious injuries to ourselves or someone else, who'd be liable then.

After a little over 5 years and 41000 Miles engine needs replacement due to coolant issue which is a very common problem according to many posts online.

I purchased FOUR (size 245/60R18) Firestone Destination LE2 tires on May 2, 2019 from my Ford Dealer (Washington Ford) to replace original equipment tires that were wearing down. Mileage on the car at the time was 22047. The tires were rotated on November 22, 2019 (mileage on odometer was 27687 or 5600 miles since purchased), the tire were rotated next on November 11, 2020 (mileage on odometer was 34465 or 12,400 miles since tire purchased). Currently the odometer reads 42,365 and all 4 tires have 5/32" tread depth as measured by the Firestone Dealer on 9/23/2021. Essentially the tires have 20,000 miles on them and are wearing out prematurely for a tire with a 500 treadwear rating and a supposed 60,000 mile warranty. The car has noticeably less traction and has hydroplaned twice during rain events while travelling on the Interstate roads during the pas 14 days. The local Firestone dealer told me there was nothing they can do to pro-rate the mileage until the tires are worn down to 4/32 tread depth. The TIRES ARE UNSAFE NOW. During my tire inspection on 9/21/2021 the Firestone manager indicated that I may have to go through my Ford Dealer to replace the tires????!! An internet search reveals a majority of complaints relating to POOR TREAD WEAR for the Destination LE2 tires.

Engine. Engine started to leak coolant into #2 cylinder engine was miss firing and stalled. upon having inspection done by local mechanic per Ford's service bulletin was needing a long block replacement. If this unit was 1 year newer would have been under warranty. this stinks there is apparently a problem and I bought a used vehicle with a 60000 mile warranty and next year had a 100000 mile warranty. Ford knew something.

experience coolant seeping into cylinders. Causing the engine to misfire. Ford says needs the new redesigned cylinder block at the cost of 8000. This seems to be an ongoing issue with the 4 cylinder engines with vehicles.

I went to have a slow leak fixed and the shop could not get the lug nuts to come off as the caps on the lug nuts had expanded and warped. I had to replace all 4 wheels lug nut. Cost to me $75.87

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle would pull to the left before stopping when the brake pedal was depressed. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. Parts distribution disconnect.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Ford Edge. The contact stated a warning light illuminated the vehicle for the adaptive steering, and the steering wheel was not straight. The contact took the vehicle to a local dealer who replaced the entire steering wheel with an adaptive motor to fix the issue under a courtesy satisfaction recall by the manufacturer. However, the warning light remained illuminated. The contact then took the vehicle to Gordie Boucher Ford Lincoln of Janesville (2727 US-14, Janesville, WI 53545, (608) 754-5511) who inspected the vehicle and was able to diagnose the failure as a faulty steering column module that needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 32,384.

On 7/27/21 I was on vacation in southern VT. After shopping I started the car up to wait for friends & family to get back so we could return to where we were staying. After about 5 minutes I was about to pull onto the street when my car’s warning system activated that Coolant Is Over Temperature. The temperature gauge was all the way in the red zone. After shutting the car down for about 15 minutes the temperature came down & I drove the car to a nearby garage so they could assess. The next morning they reported smoke came out of tailpipes as well as coolant. The car was towed from there to Ford of Greenfield where they found coolant in the spark plugs. The engine needed to be replaced due to this serious defect. The safety issue is this situation could have been much worse had we been driving in an area where there were higher speeds and significant traffic. This crack in the engine has caused worse issues (I’ve heard of fire in some instances, luckily not this one).

For 2 months, now, when I fill my gas tank, the vehicle fails to start. After several attempts it chugs then fires up. 2 days ago it started to make a strange humming noise that would last about 5 seconds then stop about 3-4, then come back. Sometimes the hum lasted longer. Happened for a good 5 miles. Then, as I’m driving, the engine starts choking and the rpm gauge is bouncing. Then it sounded like it wanted to shut off so I immediately pulled over. I called a local Ford dealership. I took it there and the garage manager says it sounds like a fuel pump and scheduled me to come in this week for a diagnostic or code check. Didn’t say it wasn’t safe to drive.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Check engine light came on while driving vehicle, checked at autozone on 6/14 and the report tool indicated #2 piston misfire, brought to tires plus and had 2 coils and four spark plugs replaced, issues persisted with overheating and stalling, brought into another mechanic who said to take it to a Ford dealership to identify computer error code, brought the vehicle in on 8/13 and was told there was coolant leaking into the engine and it was a known malfunction and the long block would need to be replaced.

I had a Ford dealer diagnose an illuminated dash warning stating “Adaptive Steering Fault” along with a steering wheel that was turned 90 degrees to the right while the vehicle was tracking straight ahead. During this time, the vehicle's steering would also exhibit momentary losses of power assist accompanied by clicking noises coming from the steering wheel. The dealer’s diagnosis returned a faulty steering wheel with complete steering wheel replacement being the remedy. This was quoted as as a $2,500 repair!! Through manufacturer goodwill, I would be on the hook for 50% of that which is still ~$1,250 on a vehicle with only ~36K miles! Further, I quickly discovered that this issue is well-known for my model to the point that Ford has issued service documents to address complaints (Customer Satisfaction Program 19B04 - Supplement #1 and TSB# 16-2066, 03 November 2016). Customer Satisfaction Program 19B04 - Supplement #1 even states “Service Action: Dealers are to replace the adaptive steering wheel assembly. This service must be performed on all affected vehicles at no charge to the vehicle owner.” I negotiated with Ford customer service to have them cover a larger part of this exorbitant repair cost but to no avail. Should a customer not expect a vehicle’s steering wheel assembly to be manufactured in a way as to last the life of the vehicle? The symptoms of this failure, momentary losses of power assist, clicking noises, steering wheel off-centered, should be considered a safety defect for which the manufacturer should be held responsible. With the cost of repairs so high, how many of these vehicles are running on our roads because the owner's don't have or want to spend that much money for repairs??

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic). The contact took the vehicle to the local dealer and the vehicle was repaired. The contact stated the following day the check engine warning light was illuminated. The contact took the vehicle to Five Star Ford of Warner Robins (900 Russell Pkwy, Warner Robins, GA 31088, (478) 273-8151) to be repaired however, the vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.

as I was driving to work on i95N near Springfield, VA, the "coolant high temperature" warning light illuminated on my dashboard. as I was in rush hour traffic, I slowed down and moved right to diagnose the issue. i was able to exit the highway and immediately enter the lot of Sheehy Ford, Springfield VA. The dealer inspected my vehicle while I obtained a ride to work, then called me later to explain the issue. Their testing revealed error code P0301. the service advisor told me that Ford TSB 19-2346 "coolant intrusion into long block" was the issue and the recommended repair is to replace the engine. I called Ford customer service and was advised that there was no recall for this known problem and that my car was out of warranty (@70K miles). as such, Ford would not cover any of the repair expense. The Ford dealer has ordered a new engine and advised me that it will cost $7500 for parts and service. I can ask them to keep the engine for inspection, but I need to know soon. Safety was put at risk by an unforeseen issue without advance notice or warning that occurred in heavy traffic at high speed. In retrospect, I did notice excess exhaust from the vehicle prior to the incident and some difficulty starting, but there no other warning. This occurred less than 30 minutes prior to the warning light activation.

The shifter cable for the power train became dislodge causing the car not to be able to shift from park, to neutral to drive. The car had to be towed to be repaired by a Ford Dealership that charged $335 for labor and $10 for parts and in additional a $43 charge for Environmental Compliance

Rear Windshield Shattered due to no cause, no impact, nothing. I was just driving down the road to town and it just Popped and shattered. I could not see out the rear window and pieces kept falling from the bottom of window. It was very unsafe to drive the car with the windshield shattered like this. NO quick fix, no available glass on the island and working right now to try to get it repaired. It happened today, 7/31/21.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal felt soft when depressed, causing the stopping distance to be extended 200 feet. The low brake fluid message appeared on the instrument panel. The contact pumped the brake pedal several times to regain normal function and veered to the side of the road. The vehicle was not diagnosed nor repaired. The contact stated the failure reoccurred several times while driving. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The contact was still awaiting a call back from the manufacturer. The approximate failure mileage was 55,000. Parts distribution disconnect. After three weeks of not examining the car the dealer decided to put the car on the rack where they discovered the problem being the brake master cylinder and booster. The dealer said our warranty would cover it and they were going to get the parts. There was not a recall on the issue but hearing conversations in the dealership convinced us that the issue should be a recall. We were provided a rental car for 5 days. After we pushed the issue Ford agreed to provide a rental car 60 days because parts are not available. Different stories were told about the part availability until I did research and found tools were available but dealers were not selling or sharing because they have the same issues. There should be buffer on service part tools and the Ford dealers are attempting to contain the situation in house instead of escalating the problem. Currently there are two unresolved issues 1. Recall for brake lines where we were told they had parts and to bring car in . Got to dealer and there were no parts. 2. Dealer inspected car after having for three weeks and by me pushing the issue. Upon inspection dealer realized problem is the master cylinder and brake booster. Parts are not available and there is not a plan to get parts in. Car has been at dealer since June. We have never received a call from Ford to discuss our case which they committed to do with in 24hours of claim. Additional calls to Ford occurred none of which are returned. The lack of parts is concerning but the attempt to keep the issue quite is a larger issue. Ford knows the master cylinder and booster is an issue but will not go through the channels. Problem has not been resolved.

Engine coolant leak resulting in thick, white exhaust, rough idling upon start, and engine overheating.

The contact owns a 2016 Ford Edge. The contact received a notification for NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall however, the contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

So about 3 weeks ago on Tuesday my check engine light came on my 2016 ford edge and the car was stuttering. The following day Wednesday I took it to my mechanic and they said it's a cylinder 2 misfire and replaced my spark plugs then 4 days later Sunday my check engine light came back on I could go no faster then 40mph. Had to wait till July 6th to bring it to my Ford dealership Steven's Ford in milford ct where they found I had coolant leaking into my engine which is a know Ford issue with there 2015- 2018 eco boost engines and the only repair they have is to replace the engine with a new one because a reman engine would have the same problem and the reason I could not drive my car above 40 mph is because it was only running on 3 cylinders

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue however, the manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Engine light on, coolant bubbling in reservoir, presence of coolant in cylinder, chemical head gasket test failed, vehicle needs new engine.

The contact owns a 2016 Ford Edge. The contact stated that while having routine maintenance performed on the vehicle, she was informed that the lug nuts were loosened. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the lug nuts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was 49,190.

The scan revealed P0316 misfire on startup and P0301 cylinder 1misfire. It was discovered that the top of the cylinder 1 piston appears to be "washed" which happens when fuel is not ignited during the combustion process. This confirms the constant "toping off" of the engine coolant, which indicates a coolant leak in cylinder number 1. This diagnosis was from Christian Brothers Automotive, Acworth, Ga.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Service brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

For the SECOND time, a brake has failed on this vehicle. The first was passenger-side brake line rupture in 2019, which was repaired under warranty. Yesterday the driver’s side brake line ruptured while awaiting for recall repair to be done.

I was told parts for the safety recall would be in at the end of 2020. Were now almost halfway through 2021 and the parts are still unavailable. I did receive a letter from Ford about the safety recall and that parts were in and to call and schedule the maintenance appointment. I scheduled an appointment for this month, June 2021 and now they tell me parts are still not in and not expected till mid July 2021. My husband and I have one car and if something were to happen that would be terrible. Our lives are important and we drive our son around, we don’t feel safe knowing our brakes could not work properly.

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 20V469000 (Service brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA for assistance. The contact had not experienced a failure. Parts distribution disconnect.

THE RIGHT REAR BRAKE LOST BRAKE FLUID WHICH CAUSED THE BRAKES TO BE INEFFECTIVE. THIS WOULD HAVE CAUSED ME TO POSSIBILY HAVE AND ACCIDENT OR CAUSE ME TO HIT ANOTHER VEHICLE BECAUSE I WOULDN'T BE ABLE TO STOP. I TOOK THE VEHICLE TO A FORD DEALER WHO FOUND THE LEAK AND REPLACED THE PART. THIS SAME THING HAPPENED TO THE FRONT BRAKES AS WELL. THOSE BRAKES ARE CURRENTLY UNDER A RECALLED FOR THE SAME ISSUE. THERE WERE NO WARNS, LIGHTS OR ANY SYMPTOMS THAT THERE WAS A PROBLEM

This vehicle has a design flaw within the engine. The engine and head gasket had a leak that caused the vehicle cylinder to fill with engine coolant, and caused the vehicle to unexpectedly misfire, overheat, and stall. I have also read accounts of other individuals vehicles catching fire. Thankfully this has not happened with my vehicle, however, it did stall out in the middle of the road during rush hour. As a result it was taken to FORD and they informed me that the entire engine would need to be replaced as a result of the failure.

CAR SOUNDED ROUGH WHEN I STARTED IT AFTER WORK WITH VIBRATION NOISE THAT GOT LOUDER AS I DROVE AND LOUDER STILL WHEN IT WAS IDLING AT LIGHTS. DROVE STRAIGHT TO THE DEALERSHIP - IT'S A CRACKED FLEX PLATE. UPON RESEARCH THIS SEEMS TO BE A COMMON PROBLEM WITH FORD EDGE. WAITING TO SEE WHAT IS COVERED UNDER EXTENDED WARRANTY. 66000 MILES.

FRONT BRAKE HOSE LEAK. LEFT HOME AND IT WAS FINE, A FEW MILES LATER I NOTICED THE BRAKE PEDAL NEEDING MORE PRESSURE AND GOING FARTHER DOWN EACH TIME I STOPPED. CAR WAS SLOW TO STOP. I DROVE TO AN AUTOZONE AND THEY CHECKED AND SAW I HAD NO BRAKE FLUID. I KNEW THERE WAS A RECALL AND EVEN ASKED ABOUT IT A WEEK PRIOR AT THE DEALERSHIP DURING A 60K MILE SERVICE. I GOT IT TO THE DEALERSHIP AND THEY REPLACED THE HOSE WITH THE SAME DEFECTIVE PART - I GOT 60K MILES OUT OF THE FIRST ONE SO I'M NOT TOO WORRIED BUT THEY ONLY CHANGED THE HOSE ON ONE SIDE SO I ASSUME IT'S LIKELY TO HAPPEN AGAIN ON THE OTHER SIDE? DID NOT CHARGE ME AND LIKE THE OTHERS, I'LL KEEP WAITING FOR THE RECALL TO ISSUE A FIX.

LUG NUTS SWOLLEN AND FORD SUPPLIED LUG WRENCH WON'T FIT LUG NUTS. COULDN'T CHANGE FLAT TIRE.

I HAVE HAD THE FRONT BRAKE LINE RUPTURE IN MY 2016 FORD EDGE, HAD IT REPLACED OUT OF POCKET EVEN THOUGH IT'S A RECALL. I CALLED FORD THEN TO TELL THEM THEY TOLD ME TO TAKE IT TO FORD TO GET IT FIXED THE FIRST OF THE YEAR AND THEY WILL REIMBURSE ME FOR WHAT I HAD FIXED; THEN THEY HAD ME SIT THEIR AND HOUR FOR THEM TO TELL ME THAT THEY DIDN'T HAVE THE PART AND THEY WILL CALL ME WHEN THEY GET. NEVER GOT A CALL BACK AND NEVER GOT REIMBURSED. THEN IT RUPTURED AGAIN TRIED TO GET IT FIXED THEY TOLD THAT I HAVE TO WAIT FOR THE PARTS TO COME IN AFTER I GOT TOLD THEY WOULD HAVE THE PARTS THE FIRST OF THE YEAR. THEY REFUSE TO HELP ME AND REFUSE TO GET ME A LOANER. SO I'M STUCK WITH A CAR WITH NO BRAKES THAT ALMOST CAUSED ME TO CRASH TWICE NOW.

AFTER SHOPPING, I APPLIED THE BRAKE TO START THE CAR. I HEARD A POP AND THE PEDAL WENT TO THE FLOOR. THE FRONT RIGHT BRAKE HOSE RUPTURED. I TOOK THE VEHICLE TO THE DEALER WHO STATED THE RECALLED PART IS IN "ADVANCE NOTICE" AND A FIX ISN'T AVAILABLE. I WAS CHARGED FOR THE FIX (WITH A PROMISE OF REFUND), BUT ONLY ONE SIDE WAS FIXED AND I PRESUME THE OLD PART, WHICH WAS RECALLED, WAS USED TO "FIX" THE CAR. AFTER CALLING FORD, THEY HAD NO UPDATE. THEIR RECALL NOTICE (20S42) STATED THEY EXPECTED THE FIX TO BE READY Q4 2020, BUT IT IS NOT APRIL 2021 WITH NO UPDATE.

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. ERNEST MCCARTY FORD, INC. (1471 1ST ST N, ALABASTER, AL 35007, (205) 663-3831) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT ALSO STATED THAT WHILE HIS WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE ABRUPTLY PULLED OUT IN FRONT OF HER AND EXCESSIVE FORCE WAS NEEDED TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WAS NO WARNING LIGHT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE WAS APPROXIMATELY 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CROSSROADS FORD OF FUQUAY-VARINA (3217 N MAIN ST, FUQUAY-VARINA, NC 27526, (919) 552-2228) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY 2016 FORD EDGE SEL RECENTLY DISPLAYED A CHECK ENGINE LIGHT AND THE VEHICLE WAS LOOSING COOLANT WITHOUT LEAKAGE UNDER VEHICLE. THE ERROR CODE PRESENTED WAS P0304. UPON PRESSURE TESTING COOLANT WAS FOUND TO BE LEAKING INTO THE 4TH CYLINDER, AND CAUSING A MISFIRE. THE VEHICLE IS LESS THAN 5 YEARS OLD AND FORD IS CLAIMING THE ONLY SOLUTION IS A COMPLETE ENGINE REPLACEMENT FOR MORE THAN 7K.

2016 EDGE BOUGHT 10/16 59,000 MILES APPROXIMATELY. THE ENGINE OVER HEATING LIGHT CAME ON ENGINE IDLING POORLY TOOK INTO DEALER FOR DIAGNOSIS. VEHICLE NEEDS A MOTOR. IT'S SITTING IN DEALER NOW FOR OVER 30 DAYS ENGINE ON BACK ORDER. BASED ON NUMBER OF BOUGHT IN OCTOBER 2016 EDGE 59,000 MILES OVER HEAT LIGHT ON TOOK TO FORD DEALER FORD IS SLOWLY TAKING CARE OF THE PROBLEM. I WOULD SAY BESIDE WAITING 6- 8 WEEKS TO GET VEHICLE FIXED UNDER WARRANTY WHO WILL REIMBURSED FOR DEVALUATION OF A KNOWN PROBLEM ON MY VEHICLE.

IN DECEMBER WE WENT TO DRIVE OUR CAR AND NOTICED THAT THE BREAK PEDAL WENT ALL THE WAY TO THE FLOOR AND BREAK FLUID WAS LEAKING OUT OF IT. FORD SAID THE REAMDY FOR THE RECALL WAS NOT YET AVAILABLE. WE HAD TO PAY OUT OF POCKET FOR THE REPAIR OF THE RIGHT BREAK LINE THEN LAST MY HUSBAND WAS DRIVING AND THE PROBLEM OCCURRED AGAIN WITH THE LEFT BREAK LINE. FORD STILL HAS NO SOLUTION!! IT'S BEEN OVER 6 MONTHS SINCE I'VE BEEN NOTIFIED OF THE RECALL AND I'M ABOUT TO BE OUT $600 TO FIX THE BREAKS ON MY CAR!

I RECEIVED SAFETY RECALL IN MAIL, DATED SEPTEMBER 2020, NHTSA RECALL 20V-469, STATING RECALL FOR BRAKE ISSUE, WITH A RISK OF A CRASH. AS OF MARCH 15, 2021, FORD AND NHTSA WEBSITES SAY RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. I AM VERY CONCERNED ABOUT A BRAKE RECALL AND WOULD LIKE TO KNOW WHAT IS BEING DONE TO GET THIS PROBLEM FIXED.

CHECK ENGINE LIGHT APPEARED. THE 2016 FORD EDGE BROUGHT IN TO CHECK AFTER NO PARTICULAR COOLANT PROBLEM DIAGNOSED THE CAR WAS BROUGHT IN AGAIN WHEN IT WAS DIAGNOSED WITH A COOLANT LEAKING INTO THE ENGINE . REPLACEMENT COST $8250. AFTER EXTENSIVE NEGOTIATING WITH FORD THEY OFFERED A %55 HELP OF $4590. THIS LEAVES ME WITH &3660 COST TO FIX AN ENGINE ON A CAR THE I STILL OWE$9880. AS A RETIRED COUPLE BUYING IN GOOD FAITH A BRAND NEW CAR VALUED AT $40000 AND EXPECTING IT TO LAST FOR MANY MANY YEARS. THIS LONG STANDING PROBLEM WITH THIS FORD ENGINE SHOULD BE RECALLED AND NOT CAUSE SUCH WORRY AND STRESS FOR THE GOOD FAITH CONSUMERS

I RECEIVED WORD OF A RECALL ON THIS VEHICLE. I HAVE CALLED MY FORD DEALER THREE TIMES OVER A PERIOD OF SEVERAL (9?) MONTHS. THEY KEEP TELLING ME THE PART(S) ARE NOT YET AVAILABLE.

FORD RECALL 20V-469 I. RECEIVED A LETTER ABOUT BREAK LINE ISSUES FO THE FORD EDGE I OWN. IT HAS 30,000 MILES ON IT. 2 WEEKS AGO IT WENT THROUGH 30,000 MILE CHECKUP, INCLUDING BRAKES. TOLD THEY WHERE FINE, NO ISSUES. AND THAT FORD STILL DID NOT HAVE THE RECALL PROCEDURE IN PLACE AND CAN NOT GET RECALL REPAIR. BU I SHOULD JOT WORRY, MY BRAKES ARE FINE. THEY AREN'T. I WAS DRIVING AND THE LINES BROKE. I HAD NO BRAKES. I WAS LUCKY AND DID NOT CRASH. THE CAR CAN NOT BE DRIVEN. FORD IS SAYING I'LL HAVE TO PAY FOR THE REPAIRS UNTIL THE PROCEDURES COME OUT AND I CAN THEN FILE FOR REIMBURSEMENT. I LUCKILY DID NOT TURN INTO THE HIGHWAY. I WAS LUCKY I DID NOT CRASH INTO ANYONE. I HAD NO BRAKES. THE 'LEAK' OCCURRED WHEN THE LINES BROKE. THIS IS DIFFERENT THEN WHAT THE LETTER SAYS. THEY ACT LIKE IT WILL LEAK AND YOU WILL BE FINE AND LINES WILL BE REPLACED. I HAD NO WARNING. I ASKED FORD TO FIX THIS AND CHECK THEM. FORD KNOWS THESE ARE BAD LINES, BUT ARE NOT FIXING THEM YET. I HAD TO PUT MY LIFE IN DANGER, ALONG WITH OTHERS AROUND ME, BECAUSE OF THIS. FORD SHOULD BE FIXING THE CARS NOW. THEY KNOW WHAT VIN CARS HAVE THE PROBLEM. I WAS GOING TO DRIVE THIS CAR ON MOUNTAIN ROADS THIS WEEK, NOW IT IS SITTING AT FORD. IF I WAS DRIVING IN THOSE ROADS, THAT WOULD HAVE BEEN AWFUL. THIS ISN'T A SMALL PROBLEM. IT'S A LAWSUIT PROBLEM IF FORD DOESN'T FIX THE CARS. THEY COULD SAFE SOME LIVES BY TAKING CARE OF THIS NOW. THEY SENT THE LETTERS OUT IN SEPTEMBER. IT'S SCARY TO DRIVE AND THEN HAVE NO WAY TO STOP, EXCEPT HOT SOMETHING. OR BEING LUCKY AND GOING SLOW ENOUGH THAT YOUR EMERGENCY BREAKS WORK. FORD CLEARED MY CAR TO DRIVE, SPECIALLY THE BRAKES, AND THEN THE BRAKES BREAK. THIS IS THE RECALL PROBLEM. THEY COULD HAVE OREVENTED THIS. VERY UPSET. AND WORRIED FOR OTHER A FORD EDGE DRIVERS. I WAS DRIVING IN TOWN, URBAN CITY. I WAS IN MOTION. AMD THE BRAKES BROKE. 30,000 MILES.

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TAYLOR FORD (13500 TELEGRAPH RD, TAYLOR, MI 48180) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT WHO IS AN AUTO DEALER, TOOK THE VEHICLE TO INTEGRITY AUTO (1031 9TH AVENUE SE WATERTOWN, SD 57201, (605) 878-2277) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE BLOCK WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,816. THE VIN WAS INVALID.

ENGINE LIGHT ILLUMINATES. DIAGNOSTICS WILL INDICATE MISFIRE. CHANGE PLUGS AND COIL PACK. LIGHT WILL AGAIN ILLUMINATE AFTER A FEW MILES. FOUND THE BLOCK TO HAVING HAIRLINE CRACKS; ALLOWING WATER IN THE CYLINDER CAUSING MISFIRE. THIS IS THE 2ND ONE WE PURCHASED WITH THE SAME PROBLEM. INVESTIGATING ONLINE THIS IS A KNOWN PROBLEM. THERE ARE 45 COMPLAINTS JUST ON ONE SITE WITH ALL THE SAME PROBLEM. THE FIX IS A NEW ENGINE ($3000 TO $5000). FORD KNOWS THIS PROBLEM THAT BEGAN IN 2015 AND CONTINUES TO THIS DAY.

2016 FORD EDGE. CONSUMER WRITES IN REGARDS TO ISSUE WITH THEIR TRANSMISSION. *LD THE CONSUMER STATED THE TRANSMISSION NEEDED TO BE REPLACED.*JS

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 40-45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE BRAKE FLUID WARNING LIGHT WAS ILLUMINATED. THE CONTACT NOTICED THE BRAKE RESERVOIR WAS EMPTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TOWED TO ANGELA KRAUSE FORD (1575 MANSELL RD, ALPHARETTA, GA 30009, (770) 649-5100 WHERE IT WAS CONFIRMED THAT THE BRAKE LINE HAD RUPTURED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING DOWN THE ROAD APPROXIMATELY 55MPH AND HEARD A LOUD POP THAT SOUNDED LIKE GLASS BREAKING. IT WAS DARK SO I COULDN'T TELL WHAT HAPPENED UNTIL I GOT HOME. I FOUND THE BACK HATCH GLASS HAD SHATTERED. I HAD BEEN USING THE REAR WIPER AND DEFROST. I READ ON THE INTERNET THAT CANADA HAD A RECALL 17B39 FOR THIS CONCERN. IT WAS APPROXIMATELY 29 DEGREES OUT WITH LIGHT SNOW WHEN IT HAPPENED

THE BRAKES COMPLETELY FAILED (THERE WAS NO CRASH WAS ON A SIDE STREET) 27 FEB 2020 DRIVERS FRONT BRAKE LINE BROKE AND THE BUILD ALL LEAKED OUT . . .COMPLETE BREAK FAILURE A SECOND FAILURE OCCURRED ON 18 DEC 202, THIS TIME WAS NEARING A STOP LIGHT WHEN IT OCCURRED AGAIN, THIS TIME THE FLUID ALL LEAKED OUT TO THE FROM BRAKE ON THE FRONT PASSENGER SIDE IN BOTH CASES THE EDGE HAD TO BE TOWED TO THE FORD DEALER. HAD EITHER OF THESE HAPPENED IN HEAVIER TRAFFIC OR ON AN OFF-RAMP THIS IT WOULD HAVE BEEN AN ACCIDENT. THIS IS NOT ACCEPTABLE

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT UPON PLACING THE VEHICLE INTO PARK, THE CONTACT HEARD A LOUD ABNORMAL GRINDING SOUND COMING FROM THE ENGINE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO REDWOOD FORD (1170 S STATE ST, UKIAH, CA 95482) WHERE THEY INFORMED HER THAT THE DEFECT MAY BE RELATED TO A CRACKED FLEX PLATE. THE VEHICLE REMAINED IN THE DEALER POSSESSION FOR TWO WEEKS AND REMAINED UNREPAIRED. THE CONTACT THEN HAD THE VEHICLE TOWED TO FUTURE FORD OF SACRAMENTO (4625 MADISON AVE, SACRAMENTO, CA 95841) WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER :20V469000(SERVICE BRAKES, HYDRAULICS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. SOUTH BAY FORD(5100 ROSECRANS AVE, HAWTHORNE, CA 90250) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE ARE TIMES WHEN I PRESS ON THE GAS AND THE ENGINE BOGS DOWN AND THE ENGINE STARTS RUNNING VERY RUFF. I CAN ONLY DO ABOUT 2 MILES PER HOUR, WHICH IS VERY DANGEROUS AS I AM IN TRAFFIC ON CITY STREETS AND ON THE HIGHWAY, WHEN THIS HAPPENS. THE ONLY THING THAT FIXES IT IS TO PULL OVER, SHUT THE CAR DOWN, AND THEN RESTART. THIS HAS HAPPENED 5 TIMES SINCE I BOUGHT THE CAR IN DECEMBER OF 2019 AND IT IS ONLY JANUARY OF 2021.

I OWN A 2016 FORD EDGE THAT USE TO BE MY LEASED WORK VEHICLE AND I BOUGHT IT FROM THE COMPANY FOR MY WIFE ON 11/15/2019 WITH 67,696 MILES ON THE ODOMETER. I HAVE NEVER HAD ONE ISSUES WITH THIS CAR AND I HAVE PUT EVERY MILE ON IT FROM WORK UNTIL I BOUGHT IT FROM THE COMPANY/EMKAY LEASE PROGRAM. THE CURRENT MILEAGE AS OF TODAY IS 72,853 MILES AND I HAD IT SERVICED FROM LANDMARK FORD IN PORTLAND OREGON. MY CHECK ENGINE LIGHT CAME LAST WEEK ON AND I TOOK THE EDGE IN FOR SERVICE BUT NEEDED TO BRING THE VEHICLE BACK TODAY SO LANDMARK FORD COULD DO A DIAGNOSTICS ON THE VEHICLE. MY WIFE AND MY DAUGHTER DROPPED OFF THE VEHICLE AND HOURS LATER, I WAS NOTIFIED BY CHRIS KELSO AT LANDMARK FORD (503-598-8398) THAT COOLANT WAS GETTING INTO THE ENGINE CYLINDERS AND I WOULD NEED TO REPLACE THE ENGINE FOR CLOSE TO $7000.00. I HAVE DEALT WITH CHRIS FOR YEARS AND HE DOES A GREAT JOB FOR ME AND MY FAMILY. CHRIS MENTIONED THAT THIS HAS BEEN A PROBLEM WITH EDGES AND A NEW ENGINE IS THE ONLY WAY TO FIX IT. I TOLD CHRIS I CAN'T AFFORD TO REPLACE AN ENGINE ON A VEHICLE I PURCHASED IN NOVEMBER OF 2019, SO WHY WOULDN'T FORD HAVE A RECALL FOR THIS ISSUE, IF THEY KNEW ABOUT THE PROBLEM? CHRIS DID NOT HAVE AN ANSWER, WHICH I CAN TELL THAT BOTHERED HIM. I'VE TAKEN GREAT CARE OF THIS FORD EDGE SINCE THE ODOMETER HAD 13 MILES ON IT FOR MY WORK FLEET VEHICLE. I'M CURRENTLY DRIVING A 2019 FORD EDGE FOR MY NEW WORK VEHICLE AND I HAVE BEEN A FORD AND A FORD EDGE FAN BUT THIS NEWS TO REPLACE THE ENGINE IS VERY UNSETTLING TO ME AT THIS TIME IN OUR LIVES. I WOULD REALLY LIKE SOMEONE WITH THE AUTHORITY TO STEP UP AND PROVIDE SOME ASSISTANCE TO HELP ME REPLACE MY ENGINE ON THIS VEHICLE UNDER A CONSUMER RECALL ESPECIALLY AFTER READING ALL THE COMMENTS FOR OTHER EDGE OWNERS PLEASE FORD MOTOR COMPANY POST A RECALL NOTICE FOR THE FAULTY COOLANT LEAKING INTO THE ENGINE.

AT APPROXIMATELY 53,000 MILES, 2.0L I4 ECOBOOST ENGINE NEEDED TO BE REPLACED DUE TO COOLANT LEEK INTO BLOCK - #2 CYLINDER FAILURE. ALTHOUGH COST OF REPAIRS WERE COVERED UNDER WARRANTY, IT TOOK A LOT OF EFFORT TO GET THIS ALL ACCOMPLISHED. BOUGHT THIS CAR BRAND NEW FOR $40,000 AND HAVE HAD ALL MAINTENANCE METICULOUSLY COMPLETED AT LOCAL DEALERSHIP (WHERE I PURCHASED THE VEHICLE). WORRIED NOW ABOUT THE DURABILITY OF THE INSTALLED REPLACEMENT ENGINE. THAT ENGINE NOW HAS NEARLY 20,000 MILES ON IT AND IS OUT OF WARRANTY.

MANUFACTURERS CASE 20542 FRONT BRAKE HOSES FRONT BRAKE FAILURE POSSIBLE, RECALL IN AUGUST, HAV NOT RECEIVED RECALL NOTICE BY MAIL

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO ROBERT HORNE FORD (3400 S TOMAHAWK RD, APACHE JUNCTION, AZ 85119; (855) 429-6080) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45-50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE VEHICLE TO THE SAME DEALER AND THE BRAKE LINE AND A MASTER CYLINDER WERE REPLACED. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY THE BRAKE PEDAL WAS DEPRESSED AND THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER AND ANOTHER BRAKE LINE WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY CHECK ENGINE LIGHT CAME ON, CHECKED VEHICLE WITH CODE READER AND CODE P0303 & P0316 SHOWED. WHEN VEHICLE STARTED WHEN COLD, IT WOULD CHUG AND STALL OUT AT TIMES. VEHICLE WAS BROUGHT TO DEALERSHIP. THEY FOUND COOLANT WAS GETTING INTO THE #3 CYLINDER. THEREFORE REQUIRING A NEW LONG BLOCK. WE RESEARCHED TSB19-2346 AND FOUND THE EXACT SYMPTOMS TO WHAT CAUSED MY ENGINE FAILURE,AND THIS GOES FOR ALL 2.0 LITER ECO-BOOST ENGINES. BASICALLY, A FACTORY MATERIAL DEFECT IN HEAD THAT ALLOWED COOLANT TO LEAK INTO CYLINDER BLOCK, WHICH CAN CAUSE ENGINE FAILURE. MY FORD WARRANTY WAS EXPIRED DUE TO MY VEHICLE MILEAGE. MY EXTENDED WARRANTY COMPANY DUE TO WORDING IN CONTRACT WOULD ONLY COVER INTERNAL , LUBRICATED FAILURE OF ENGINE. THE DEALERSHIP DEEMED MY FAILURE TO BE AN EXTERNAL, MATERIAL CAUSE BECAUSE IT CAME FROM THE HEAD. I CALLED FORD MOTOR COMPANY AND THEY HAD NOTHING TO SAY ABOUT IT AND WOULD NOT BACK THEIR PRODUCT. IN THE END, I BELIEVE WITH NO QUESTION THAT THIS SHOULD HAVE BEEN A RECALL, WHICH IT NEVER WAS. MY VEHICLE HAD AROUND 86,000 MILES AND SHOULD NOT NEED A NEW ENGINE. MY VEHICLE WAS A 2016 FORD EDGE SE, WITH 2.0 LITER ECO-BOOST, THAT I PURCHASED BRAND NEW.

REAR LIFTGATE GLASS SHATTERED/EXPLODED AS THE FRONT PASSENGER DOOR WAS SHUT. VEHICLE WAS STATIONARY IN DRIVEWAY. A BASKETBALL SIZED HOLE WAS LEFT IN THE SHATTERED GLASS. REAR LIFTGATE WAS NEVER OPENED DURING THIS TIME, AND THERE WAS NO PREVIOUS OR EXISTING DAMAGE TO THE LIFTGATE OR LIFTGATE GLASS. THE VEHICLE WAS PARKED OUTSIDE IN MID 30 DEGREE WEATHER FOR ABOUT 4 HOURS PRIOR TO GLASS EXPLODING.

PRIOR HISTORY- COUPLE TIMES THE ADAPTIVE STEERING LIGHT WOULD COME ON AND GO RIGHT BACK OUT. ON 12/14/2020 I WAS DRIVING AND IN A RIGHT HAND TURN WHEN I HEARD A POP ON MY STEERING WHEEL. I IMMEDIATELY GOT A 'ADAPTIVE STEERING SERVICE REQUIRED' LIGHT. I KNEW THIS WAS A KNOWN ISSUE AND DROVE TO THE NEXT TOWN WITH NO ISSUE TO WHERE I COULD SAFELY PULL OFF THE ROAD. WHEN I STOPPED THEN STARTED THE CAR AGAIN MY STEERING WAS LOCKED AND I HAD 4 MESSAGES ILLUMINATED ON THE DASH (SEE ATTACHED PICTURES). I HAD THE CAR TOWED TO THE DEALERSHIP AND IT WAS DIAGNOSED AS A RACK AND PINION WHICH WILL COST $3400.00. (I DON'T CARE AS MUCH ABOUT THE COST, I WANT TO SEE AN ACTION BY FORD WHO IS AWARE OF THE ISSUE AND WANTS TO SOAK UP THE $2000+ FOR THE PARTS) I'VE DONE SOME RESEARCH AND IT APPEARS THIS IS A KNOWN CONTINUED ISSUE IN THIS MAKE AND MODEL VEHICLE AND IS A HUGE SAFETY CONCERN AS THE STEERING ACTUALLY LOCKS UP TO WHERE YOU CAN'T DRIVE, COULD YOU IMAGINE HAVING YOUR FAMILY OR SPOUSE AND KIDS IN THIS FAMILY STYLE VEHICLE AND THE STEERING GOING OUT? I CHATTED WITH A FORD CUSTOMER SERVICE REP AND SHE ALSO CONFIRMED FORD HAS HAD ISSUES WITH THIS AND HAVE MULTIPLE REPAIRS DONE BUT THEY ARE NORMALLY DONE UNDER THE WARRANTY.

FORD ISSUES A SAFETY RECALL FOR FRONT BRAKE LINES IN AUGUST OF 2020 AND SAID THERE IS NO REMEDY OF THE ISSUE. HOW IS THERE NO REMEDY? IF THE BRAKE LINE IS LEAKING THE. YOU REPLACE A BRAKE LINE. I ACTUALLY HAD AN ISSUE WITH THIS PRIOR TO THE RECALL COMING OUT, DEPLETED BRAKE FLUID AND COULDN'T HARDLY STOP AND INTERSECTIONS OR LIGHTS.

I WAS DRIVING MY SON TO HIS FATHER'S HOUSE AND MY CAR LITERALLY DIED WHILE IT WAS MOVING. THANKFULLY I WAS CLOSE TO THE HOUSE AND WE WERE NOT ON A MAJOR STREET OR HIGHWAY, BUT IT TOOK SEVERAL TIMES FOR IT TO START AGAIN SO THAT WE COULD MOVE IT OUT OF THE WAY. I TOOK THE CAR TO A FORD DEALER AND THERE IS COOLANT LEAKING INTO THE ENGINE AND NOW REQUIRES A NEW LONG ENGINE BLOCK WHICH WILL COST ME ALMOST $7,000 AND AN ADDITIONAL $1,000 FOR A RENTAL CAR, AS I AM A SINGLE MOM. I WAS ON MY WAY TO WORK AND COULD HAVE BEEN DRIVING ON THE HIGHWAY WHEN THIS HAPPENED. I'M LUCKY THAT I WASN'T.

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL TO BRING THE VEHICLE TO A STOP, THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THERE WAS AN ABNORMAL POPPING SOUND HEARD. THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE CAME TO A STOP. THE CONTACT STATED THAT THE BRAKE AND BRAKE FLUID LEVEL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS SAFELY DRIVEN TO THE RESIDENCE. THE CONTACT STATED THAT THE NEXT DAY SHE NOTICED BRAKE FLUID WAS LEAKING DOWN ON THE TIRE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT CALLED OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222) AND WAS INFORMED THAT PARTS WOULD NOT BE AVAILABLE UNTIL THE EARLY PART OF 2021. THE CONTACT STATED THAT THE MANUFACTURE HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT YET TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CARS ONLY AT 43K MILES AND CONSTANTLY STALLS. TAKES 10 MINUTES TO START. GAS TANK MAKES WEIRD VIBRATING NOISE AND MY GAS MILEAGE ON FULL TANK WILL GO FROM 330 TO E TO 160 TO E IN 15 SECONDS. MY WINDOWS RANDOMLY DONT WORK, MY LIGHTS DIM AND CAR JUST SHUTS OFF WHILE DRIVING AND THE STEREO CUTS OUT AND LOOSES HALF POWER LIKE VOLUME WAS TURNED DOWN EVEN THO IT WASNT,AND THE DEALERSHIP IS TRYING TO CHARGE ME TO FIX THESE ISSUES AND IM HOPING FORD RECTIFIED THIS WITH HAVING TO PURSUE THIS. ME AND MY FAMILY INCLUDING INFANTS AND MY PREGNANT WIFE USE THIS CAR DAILY AND I DEPEND ON IT TO GET MYSELF TO WORK AS AN ESSENTIAL EMPLOYEE IN NURSING WE NEED PUR VEHICLE TO BE DEPENDABLE AND IT HAS BEEN ANYTHING BUT. FOR DATES THIS HAPPENS ITS MULTIPLE TIMES A WEEK AND HAS BEEN HAPPENING SINCE AFTER PUTTING ONLY 3K MILEAGE ON THE CAR I BOUGHT IT AT 21K MILES ITS 43K AMD THIS ISSUE IS BECOMING A SERIOUS INCONVENIENCE AND SAFETY CONCERN. IM ANNOYED BECAUSE I TOOK OUT A LOAN TO BUY THIS VEHICLE AND STILL OWE 28K ON IT SO IF THIS CAR DIES IM SCREWED WITH GETTING RO MY JOB AND EVEN MAKING MORE LONEY TO PAY THIS OFF TO EVEN GET ANOTHER VEHICLE

I PURCHASED A NEW FORD EDGE DIRECTLY FROM DEALERSHIP IN 2016. I HAVE MAINTAINED THE VEHICLE EXTREMELY WELL. AROUND 95,000 MY CHECK ENGINE LIGHT CAME ON FOR A FEW DAYS THEN WENT OFF FOR A WEEK OR SO. WHEN IT CAME BACK ON AGAIN, AROUND 98,000 I CALLED TO MAKE AN APPOINTMENT. THEY COULDN'T GET ME IN FOR ABOUT A WEEK. WHEN I TOOK THE VEHICLE IN IT HAD 101,000. THEY TOLD ME I HAVE A CYLINDER HEAD COOLANT INTRUSION BECAUSE OF A SMALL CRACK. THEY RECOMMEND A LONG BLOCK ENGINE REPAIR FOR $8000. THEY SAID THIS IS A KNOWN PROBLEM WITH THE FORD ECOBOOST ENGINES. I SEE THERE'S 100'S OF COMPLAINTS ONLINE FOR THE SAME ISSUE. CONTACTED FORD AND THEY SAID THERE'S NOTHING THEY CAN DO TO HELP. A CAR THAT'S 3 1/2 YEARS OLD SHOULD NOT NEED A NEW ENGINE. THIS IS A KNOWN FORD ENGINE DEFECT THAT THEY ARE NOT STANDING BEHIND.

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE DID NOT IMMEDIATELY STOP, CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER - CAR SENSE LOCATED AT 21 POTTSTOWN PIKE, CHESTER SPRINGS, PA 19425, WHO DIAGNOSED THAT THE BRAKE FLUID HAD LEAKED FROM THE VEHICLE CAUSING THE BRAKING SYSTEM TO MALFUNCTION. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER SLOAN FORD LOCATED AT 415 W LINCOLN HWY, EXTON, PA 1934 AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER 20V469000 (SERVICE BRAKES) HOWEVER, THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 60,000.

FRONT END IMPACT INTO A TREE; MULTIPLE AIRBAGS DEPLOYED WITH THE EXCEPTION OF THE PRIMARY DRIVER'S SIDE STEER WHEEL AIRBAG. THE CAR SENSED AND ATTEMPTED TO CALL 911 BUT WAS IN A RURAL AREA. JUST CONCERNED ABOUT WHY THAT WITH ALL THE OTHER AIRBAGS DEPLOYED AND NO SENSOR NOTED TO ACTIVATE THE STEERING WHEEL AIRBAG.

2016 FORD EDGE TITANIUM HAD A COOLANT LEAK INTO CYLINDER NUMBER 2. WHITE SMOKE ROUGH IDLING. VEHICLE HAD 64,444 TOTAL MILES. REQUIRED A COMPLETE ENGINE REPLACEMENT AT A COST OF $8217.67

ON 6/18/2020, WHILE SITTING IN A PARKING LOT MY VEHICLE WITH THE ENGINE RUNNING AND MY FOOT ON THE PEDAL, THE PEDAL SUDDENLY WENT TO THE FLOOR. NOT REALIZING WHAT HAD ACTUALLY HAPPENED, I DROVE THE 3 MILES HOME; HOWEVER, IN ORDER TO ENGAGE THE BRAKE, I HAD TO STEP VERY HARD ON THE BRAKE PEDAL AND IT TOOK LONGER THAN NORMAL TO GET THE VEHICLE TO SLOW TO A STOP. CONTACTED A REPAIR SHOP, WHO REMOVED AND REPLACED BOTH FRONT BRAKE HOSES AND FLUSHED THE BRAKE FLUID FOR A WHOPPING $510.03. WHEN DOING SOME RESEARCH, I CAME ACROSS RECALL # 20S42. AS FORD WAS AWARE THIS RISK, I DO NOT FEEL I SHOULD BE OUT OF POCKET THE $500+ I WOULD ALSO LIKE TO ENSURE THAT THE HOSES USED TO REPLACE THE ORIGINALS ARE TRUE FORD PARTS; AS, ACCORDING TO FORD, THE PARTS ARE NOT YET AVAILABLE FOR INSTALL.

SUDDEN LOSS OF BRAKING ABILITY. ALMOST RAN INTO REAR OF ANOTHER CAR AT STOPLIGHT BECAUSE CAR WOULD NOT STOP IN SUFFICIENT TIME. IN TOWN ON CITY STREET WHEN HAPPEN SUDDENLY. ALSO HAD THE GRANDCHILDREN IN CAR AT THE TIME.

STARTED HAVING WHITE SMOKE. SHEEHY FORD DEALERSHIP TOLD ME I NEEDED A NEW ENGINE DUE TO COOLANT INTRUSION INTO CYLINDER 1. CAR HAS 88,000 MILES AND HAS BEEN CARED FOR EXACTLY AS FORD RECOMMENDS AND MILEAGE WAS ALL HIGHWAY MILEAGE DUE TO MY JOB. COST FOR NEW ENGINE IS $8,000. FOUND OUT ABOUT TSB 19-2346 AFTER RESEARCHING THE DIAGNOSIS. IF I WOULD HAVE KNOW THIS LAST DEC (WHEN IT WAS RELEASED) I COULD HAVE TRADED THE CAR FOR MY NEW TOYOTA. AFTER HOURS AND HOURS OF RESEARCH, I WILL NOW GET RID OF MY 2 FORDS AND GET A RAV 4 AND ANOTHER TACOMA.

MY 2016 FORD EDGE HAD A COOLANT LEAK INTO THE ENGINE WHICH IS A COMMON PROBLEM THAT FORD SENT A BULLETIN OUT ON.THENFORD MOTOR COMPANY REFUSES TO TAKE ACTION FOR A RECALL ON AN OBVIOUSLY FAULTY. ENGINE. HOW CAN THEY BE ALOUD TO ACKNOWLEDGE THAT THERE'S A HUGE ISSUE WITH THE ENGINES THAT'S COMMON BUT DEY A RECALL. THIS ISSUE IS CAUSING TONS OF FORD EDGE OWNERS EXTREME FINANCIAL STRESS AND WORSE. THIS COMPANY NEEDS TO TAKE RESPONSIBILITY. $9,500 ON REPAIRS. AND NOW THE NEW ENGINES DOING THE SAME THING.

ENGINE CYLINDER BLOCK HAS A CRACK THAT IS CAUSING COOLANT INTRUSION INTO CYLINDER #2 POSING EMISSIONS AND OVERHEATING CONCERNS PER DIAGNOSIS FROM FORD DEALERSHIP

ENGINE LIGHT CAME ON. ENGINE HAD 112489 MILES. AFTER MUCH BACK AND FORTH IT WAS DETERMINED I NEEDED A NEW ENGINE. AT THAT POINT I TOOK THE CAR TO A FORD DEALERSHIP. AGAIN AFTER MUCH BACK AND FORTH IT WAS DETERMINED THAT I NEED A NEW ENGINE. I CONTACTED FORD, AND THEY WOULD OFFER NO HELP ON THIS. I DID GET A NEW ENGINE AT THE FIRST SERVICE CENTER FOR $6,000.00 I WENT TO. THE FORD DEALERSHIP WAS $1,500.00 MORE. I ALSO FOUND OUT THAT THERE ARE A NUMBER SERCVICE BULLETINS CONCERNING THIS ISSUE, AND YET FORD OFFERED NO HELP. THE LIGHT CAME ON WHEN THE CAR WAS IN MOTION.

CAR WAS SHOWING SOME POTENTIAL PROBLEMS WITH TRANSMISSION. INTENTION WAS TO GET A TRANSMISSION FLUSH AND FILL, SPARK PLUGS REPLACED. AFTER PLUGS REPLACED, REPAIR SHOP TOOK FOR TEST DRIVE ON LOCAL STREETS. THEN IT DIED. TOWED BACK TO SHOP, WOULDN'T RESTART. EXAMINED IT AND FOUND FLYWHEEL DETACHED. TOWED OVER TO FORD AUTHORIZED DEALERSHIP. THEY CALLED TODAY AND SAID NEED TO REPLACE FLYWHEEL, TORQUE CONVERTER, AND OIL PUMP TO THE TUNE OF $5300! I INTERNET SEARCHED THIS AND FOUND MANY COMPLAINTS. FORD ISSUED A RECALL FOR THIS ON 2017 MODELS, BUT NOT 2016. THE REPLACEMENT PARTS ARE THE SAME YET FORD WILL NOT REPAIR THIS AT THEIR EXPENSE. MAKES NO SENSE, SAME PARTS! IS THERE ANY WAY TO GET FORD TO RE-LOOK AT THIS? I SHOULDN'T HAVE TO PAY FOR A PART DEFECT LIKE THE BOLTS THAT FAILED TO HOLD THE FLEX PLATE ON!

BOUGHT A CAR WITH A CHECK ENGINE LIGHT. THE DEALER KNEW ABOUT THE LIGHT AND SAID WOULD BE FIXED. TOOK IT TO THE DEALER THE FIRST TIME THEY STATED IT HAS A MISFIRE AND CLEARED THE CODE. IF THE LIGHT CAME BACK ON CONTACT THEM TO BRING IT IN FOR FURTHER INSPECTION. THE LIGHT CAME BACK IN WITH MINUTES AFTER DRIVING OFF. THEY STATED THERE'S A COOLANT LEAK GOING INTO THE MOTOR. WHICH CAN CAUSE THE MOTOR TO BLOW UP OR CATCH FIRE. I TRIED T GE THEM TO FIX IT AND THEY GIVE ME COLD SHOULDER SO I ASKED FOR A TRADE FOR EQUITY VALUE OR A REVERSE ON THE LOAN TO GET MY OLD VEHICLE BACK THEY WOULDN'T DO IT.

30 AUG 2020 THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE OVERHEATED WITHOUT PRIOR WARNING OR INDICATION. THE DEALERSHIP MECHANIC TOLD ME IT WAS A KNOW ISSUE THAT THE COOLANT LEAKS ALONG THE ENGINE BLOCK. IN MY CASE IT LEAKED INTO THE 3RD CYLINDER AND CAUSED MISFIRES. THE CYLINDER IS CRACKED AND THE ENGINE NEEDS TO BE REPLACED. CURRENT MILAGE IS 64000 AND NOT COVERED UNDER THE 60000 MILE WARRANTY.

I HAVE A 2016 FORD EDGE, WHICH HAS A PANORAMIC SUNROOF AND MOON ROOF. MY SUNROOF MOTOR ONLY WORKS HALF THE TIME. IT WILL OPEN WITH NO ISSUES, BUT THEN IN ORDER TO CLOSE IT, IT WILL CLOSE, AND THEN OPEN AGAIN. I HAVE TO CLOSE IT SEVERAL TIMES BEFORE IT ACTUALLY STAYS CLOSED. THE OTHER ISSUE I AM HAVING IS WITH THE MOON ROOF. IT HAS RANDOMLY CRACKED. I KEEP MY VEHICLE PARKED IN THE GARAGE, AND WORK FROM HOME. THERE IS NO CHIP IN THE GLASS, AND THE GLASS DOESN'T LOOK LIKE A REGULAR SPIDER FROM A CHIP. IT'S WAVY CRACKS.

MY 2016 FORD EDGE STARTED ROUGH STARTING FOR A COUPLE OF WEEKS AND THEN THE ENGINE LIGHT CAME ON. HAD THE CAR SCANNED #2COIL PACK ISSUE. REPLACED SPARK PLUGS. LASTED A WEEK. ENGINE LIGHT BACK ON WITH ROUGH START AND WHEN I WOULD GO FROM A STOP IT WOULD HESITATE. SCANNED AGAIN #2 COIL PACK .REPLACE #2 COIL PACK . LASTED ALMOST A WEEK. ENGINE LIGHT BACK ON SAME PROBLEMS. REPLACED ALL THE COIL PACKS. LASTED 1 DAY. THEN CAR OVERHEATED ON THE HIGHWAY . I TOOK IT TO THE DEALERSHIP TO FIND OUT IT NEEDS AN ENGINE. COOLANT IS LEAKING INTO THE #2 CYLINDER. CAR HAS 116,000 MILES AND FORD WILL NOT COVER ANY OF THE REPAIR.

VEHICLE STALLS OUT WHILE DRIVING AND THEN WON'T START BACK UP FOR SEVERAL MINUTES. ISSUE IS INTERMITTENT.

THE CAR BATTERY DIED AND AFTER I GOT IT JUMPED OFF AND TRIED TO DRIVE IT THE POWER STEERING WOULD NOT WORK. I AM CURRENTLY WAITING FOR HELP AS I REPORT THIS. IT LOOKS LIKE OTHER PEOPLE HAVE HAD THE SAME EXACT COMPLAINT BUT THERE IS NO ANSWER AS TO WHAT CAUSES THIS.

AT 35,000 MILES, WHEN STARTING AND THEN WHILE RUNNING CAR STARTED HESITATING AND CHECK ENGINE LIGHT CAME ON. INITIALLY DEALER REPORTED IT WAS A SPARK PLUG AND THEY REPLACED IT ONLY TO HAVE THE SAME ISSUE ARISE TWO DAYS LATER. BACK AT THE DEALER AN ANALYSIS SHOWED THAT A LEAK IN THE COOLING SYSTEM CAUSED FLUID TO ENTER INTO THE 3RD CYLINDER WHICH THEN CRACKED THE ENGINE. 7 WEEKS LATER A NEW ENGINE WAS REPLACED. ONLY GUARANTEED FOR 1 YEAR AND ORIGINAL CAUSE OF ISSUE (DESIGN FLAW) NOT CORRECTED SO LIKELY TO HAPPEN AGAIN WHEN OUT OF WARRANTY. KNOWN TECHNICAL SERVICE BULLETIN ON THIS ISSUE WITH NUMEROUS ENGINE FAILURES AND RE-FAILURES INCLUDING VEHICLE STOPPING WHEN DRIVING.

CHECK ENGINE LIGHT CAME ON ON MY 2016 FORD EDGE AROUND 60000 MILES. CODE READER INDICATED MISFIRE ON CYL 3. AFTER CHANGING THE SPARK PLUGS AS A POTENTIAL FIX, THE ISSUE CAME BACK. ROUGH IDLES WHEN STARTING BUT USUALLY WOULD GO AWAY AFTER A FEW SECONDS. LAST TIME I WENT TO START IT, WHITE, SWEET SMELLING SMOKE BEGAN POURING OUT OF THE EXHAUST. SHUT OFF THE ENGINE IMMEDIATELY. SEVERAL OTHER DOCUMENTED CASES OF COOLANT LEAKING INTO CYLENDER LEADS ME TO BELIEVE THIS IS A HEAD GASKET OR ANOTHER ENGINE DESTROYING ISSUE. HAVING THE CAR TOWED TO OUR MECHANIC NOW.

I WENT TO START MY CAR AND FOUND MY BATTERY WAS LOW. I GOT THE CAR JUMP STARTED AND WHEN I PUT IT IN GEAR THE POWER STEERING WAS NO LONGER WORKING. I TOOK IT TO THE DEALER AND WAS TOLD IT NEEDED TO REPLACE THE STEERING GEAR ASSEMBLY. THIS IS ON A CAR THAT IS LESS THAN 4 YEARS OLD AND HAS LESS THAN 26,000 MILES. I AM TOLD THE WARRANTY IS 3 YEARS OR 36,000 MILES WHICHEVER COMES FIRST. BASED ON MY RESEARCH IT LOOKS LIKE OTHERS HAVE HAD SIMILAR ISSUES WITH THE STEERING GEAR ASSEMBLY. I DROVE THE VEHICLE ON THE HIGHWAY THE NIGHT BEFORE AND THERE WAS NO HINT OF ANY PROBLEMS.

THE VEHICLE SMOKE EXTREMELY HEAVY AND MODERATE AMOUNT OF WHITE SMOKE WHEN START AND THE ENGINE COOLANT ALWAYS RUNS LOW

I NOTICED THE REAR SUNROOF WINDOW HAS A VERY STRANGE AND CIRCULAR CRACK THAT FOLLOWS HOW THE ANTENNA IS PLACED ON TOP OF VEHICLE. THERE IS NO IMPACT OR DAMAGE AROUND THE WINDOW OR THE FRAMING SURROUNDING THE WINDOW. I DISCOVERED THE DAMAGE WHILE WASHING THE TOP OF THE VEHICLE. WE DO NOT SIT IN THE BACK OF THE CAR (ONLY THE 2 OF US) AND VERY RARELY OPEN THE SHADE TO ALLOW THE LIGHT INTO THE VEHICLE. IT WAS NOT THERE A COUPLE MONTHS AGO, THE LAST TIME I GOT UP HIGH ENOUGH TO WASH THE TOP. I TOOK THE VEHICLE TO A LOCAL DEALERSHIP FOR INSPECTION, THE SERVICE GUY FOUND NO IMPACT DAMAGE BUT VERY SLIGHTLY FELT THE GLASS "CATCH" EVER SO SLIGHTLY WHILE RUNNING A PEN OVER THE GLASS. THE "CATCH" IS A PIECE OF GLASS CRACKED ON 2 SIDES AND BEING PUSHED UP BY THE PRESSURE OF THE CRACKED, MOVING GLASS. ACCORDING TO THE INSPECTOR, THIS "CATCH" IS A PROBLEM AND HE DOES NOT THINK FORD WILL TAKE THE BLAME FOR THEIR DESIGN FLAW. THIS WINDOW IS CLEARLY A DESIGN FLAW, THERE IS NO OTHER EXPLANATION WHEN YOU LOOK AT THE WAY THE CRACK FOLLOWS THE CONTOUR OF THE ANTENNA. I HAVE PICTURES ON MY PHONE BUT I DO NOT DOWNLOAD OR HAVE THE ABILITY TO SEND THEM AT THIS TIME.

ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT IS ON. CAR PULLS TO THE RIGHT EVER SINCE LIGHT CAME ON. TOOK IT IN FOR SERVICE AT 37,000 MILES AND FORD REFUSES TO REPAIR THIS SAFETY MALFUNCTION UNDER ANY TYPE OF WARRANTY. I PURCHASED EXTENDED PLATINUM INSURANCE COVERAGE BECAUSE I BOUGHT THIS VEHICLE USED 1 YEAR AGO. LIGHT COMES ON EVERYTHING I TURN THE VEHICLE ON. I'M CONCERNED FOR MY SAFETY DRIVING, ESPECIALLY AT HIGH SPEEDS ON THE FREEWAY.

THE ADAPTIVE STEERING MODULE INTEGRATED IN THE RACK AND PINION SHORTED AND ONE CAN NO LONGER USE THE ADAPTIVE STEERING FEATURE. THE NHTSA RECALLED THE STEERING WHEEL WITH THE ELECTRIC ADAPTIVE STEERING MOTOR, HOWEVER NHTSA DID NOT RECALL THE RACK AND PINION WITH THE DEFECTIVE ADAPTIVE ELECTRONICS. I'M LUCKY MY STEERING WHEEL FAILED STRAIGHT AND DID NOT CAUSE THE STEERING WHEEL TO BE COCKED. I WOULD LIKE TO PREVENT CAR MANUFACTURERS FROM INTEGRATING ELECTRONICS INTO NON-SERVICEABLE COMPONENTS. THE ONLY WAY TO RESOLVE THE ADAPTIVE STEERING FAILURE IS TO REPLACE THE RACK AND PINION. GOING FORWARD ALL AUTOMOTIVE MANUFACTURES SHOULD NOT BE ALLOWED TO INTEGRATE NON-SERVICEABLE ELECTRONICS WITH MECHANICAL PARTS. THE VEHICLE WAS STATIONARY AND I TRIED TO MODIFY THE SETTINGS FOR THE ADAPTIVE STEERING IN DRIVER ASSIST SETTINGS.THE ADAPTIVE STEERING FEATURE IS NO LONGER AVAILABLE SINCE THE ELECTRONICS SHORTED. WHY RECALL THE STEERING WHEEL AND NOT THE ELECTRONICS IN THE RACK AND PINION. IT DOES NOT ADD UP BECAUSE IT WAS AN 50% REPAIR. WHY BOTHER WITH THE RECALL IF YOU DID NOT ADDRESS THE ENTIRE PROBLEM. THE ADAPTIVE STEERING ELECTRICAL COMPONENTS IN THE RACK SHOULD BE A REMOVABLE MODULE SO YOU CAN REPAIR THE ELECTRONICS WITHOUT HAVING THE CHANGE THE ENTIRE RACK AND PINION.

VEHICLE ENGINE WARNING LIGHTS COME ON LUCKY TO BE IN FROM A DEALERSHIP THEY SAID THERE WAS A NATIONAL HIGHWAY BULLETIN ABOUT ENGINE, LUCKILY I HAD WARRANTY TOOK 43 WEEKS TO AUTHORIZE ARE AWARE OF A PROBLEM WITH ENGINE

VEHICLE HAS STALLED MULTIPLE TIMES WHILE DRIVING OR STOPPED AT A STOP LIGHT WITHOUT WARNING. "ACCESSORY POWER" REMAINS ON SO LIGHTS, POWER STEERING ETC. THE FIRST TWO TIMES IT HAPPENED I WAS AT A STOP LIGHT AND HAD TO PLACE THE CAR IN PARK TO RESTART THE VEHICLE WHICH TOOK MULTIPLE ATTEMPTS UNTIL THE VEHICLE WOULD REMAIN RUNNING. TODAY THE VEHICLE STALLED WHILE COMING OFF OF A HIGHWAY, I HAD TO PULL OVER MULTIPLE TIMES TO RESTART THE VEHICLE WHEN EVER I TOOK MY FOOT OFF THE GAS AS THE VEHICLE WOULD STALL. I BARELY MADE IT TO WORK. I AM WONDERING WHY THERE IS NOT A RECALL ON THE VEHICLE FOR THIS ISSUE AS FORD DID RECALL THE 2017 EDGE FOR SIMILAR PROBLEMS.

AS I WAS DRIVING MY 2016 FORD EDGE, I WENT TO STOP AND AS I PRESSED THE BRAKE, IT SLOWED AT THE POINT TO WHERE IT SHOULD HAVE BEEN COMING TO A FULL STOP, THEN THE PEDAL RELEASED AND WAS PUSHED ALL THE WAY TO THE FLOOR BEFORE IT CAME TO A FULL STOP. THE NEXT FEW STOPS...THE SAME THING HAPPENED. I CALLED MY FORD DEALERSHIP AND ASKED IF IT COULD BE LOW ON BRAKE FLUID, EVEN THOUGH NO INDICATOR DISPLAYED ON MY DASH. THEY SAID IT COULD BE A NUMBER OF THINGS. BUT AS I CONTINUED TO DRIVE AND STOP, IT GOT WORSE. THANKFULLY, INSTEAD OF JUMPING ON THE HIGHWAY, I TOOK ALL BACK ROADS TO THAT DEALERSHIP. AS SOON AS THE TECH GOT IN THE DRIVERS SEAT AND PUSHED THE PEDAL, TO TAKE FOR A TEST DRIVE, HE TOLD ME 'THIS THING IS NOT GOING ANYWHERE'. HE GOT UNDERNEATH, HAD ME PUSH THE PEDAL, AND FLUID 'SPRAYED LIKE A WATER FOUNTAIN.' HE SAID HE CAN SEE THAT THE BRAKE LINE HAD SPILT. THIS WAS THE DRIVERS SIDE (LEFT FRONT) BRAKE LINE.

THE ENGINE IS LEAKING COOLANT INTO CYLINDER #3. THIS CAUSES THE ENGINE TO OVERHEAT AND WHITE SMOKE TO COME OUT OF THE EXHAUST.

PUSHED THE BRAKE PEDAL BACKING OUT OF MY GARAGE AND HEARD A POP SOUND, PEDAL WENT TO THE FLOOR. WITH BRAKE FLUID I WAS ABLE TO DRIVE TO A LOCAL REPAIR SHOP, THOUGH AS I APPROACHED STOP SINGS AND SIGNALS THE CLOSER I GOT TO STOPPING, THE PEDAL WOULD DROP CLOSE TO THE FLOOR AND CONTINUE TO COAST UNTIL I STEPPED HARD ON THE PEDAL TO STOP IT. I WAS TOLD (AS I HAVE SEEN IN AT LEAST ONE OTHER REPORT ON THIS SITE) THAT THE RIGHT FRONT BRAKE LINE HAD A CUT ON IT AND HAD EXPLODED. I DOUBT A ROAD HAZARD CUT THE LINE BUT SUSPECT AN ISSUE WITH THE PART ITSELF. *TR

INTERNAL COOLANT LEAK INTO CYLINDER #2 CAUSING MISS FIRE CODE AND CHECK ENGINE LIGHT. KNOWN ISSUE BY FORD AND RECOMMENDS COMPLETE ENGINE CHANGE AND IS NOT COVERING ANY OF THE COST. *TR

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO FELIX SABATES FORD LINCOLN (7601 SOUTH BLVD, CHARLOTTE, NC 28273, 980-224-5854). THE CONTACT WAS INFORMED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE WAS REPAIRED THREE TIMES AT THE SAME DEALER HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

BETWEEN GETTING IN MY CAR AND STOPPING AT ANOTHER ERRAND, THE FIRST PANEL OF MY PANORAMIC SUNROOF CRACKED FROM FRONT TO BACK, RIGHT DOWN THE MIDDLE. THERE WAS NO IMPACT POINT. I NEVER HEARD A ROCK HIT MY CAR. I DROVE ON THE HIGHWAY FOR ABOUT 30 MINUTES BETWEEN STOPS. I DID DRIVE OVER A DIP IN THE ROAD BUT EVEN THEN, I NEVER HEARD IT CRACK. THE DEALER SUGGESTED I PLACE A CLAIM WITH MY INSURANCE BECAUSE OF THE COST. NO ONE CAN TELL ME HOW THE SUNROOF CRACKED. THE CAR IS GARAGED, THE TEMPERATURE WAS MODERATE, AND I DID NOT GO FROM A HOT ENVIRONMENT TO A COLD CAR WASH AS SOME HAVE SUGGESTED. *TR

THERE WAS RECENTLY A RECALL FOR DOOR LATCHES FOR SEVERAL FORD MODELS AND I BELIEVE THE FORD EDGE SHOULD BE ADDED TO THAT LIST. MY DRIVERS SIDE DOOR DOES NOT ALWAYS LATCH EVEN AFTER SEVERAL ATTEMPTS. AS FORD STATED, I AM WORRIED 'EVEN IF AN OWNER GETS THE DOOR TO LATCH AFTER REPEATED ATTEMPTS, IT IS STILL POSSIBLE THAT IT WILL BECOME UNLATCHED DURING DRIVING.' THIS HAPPENS WHILE SHUTTING THE DOOR WHILE INSIDE THE VEHICLE AND OUTSIDE THE VEHICLE. *TR

LOST POWER STEERING WHILE DRIVING ON CITY STREET. WARNING CAME ON WITH : 1. STEERING ASSIST FAULT SERVICE REQUIRED; 2. SERVICE ADVANCE TRAC. MY 2016 NORMALLY IS USED ON THE HIGHWAY, NOT CITY. LOSS OF POWER PULLED VEHICLE TO SIDE OF ROAD. 80K MILES ON EDGE. *TR

CAR CAUGHT FIRE WHILE PARKED AND UNATTENDED! ON 5/26/2020 @ 3:12AM AWOKE TO A LOUD POP. LOOKED OUT WINDOW AND SAW CAR ON FIRE WITH FIRE IN THE REAR PASSENGER TIRE WELL AREA. BY THE TIME THE FIRE DEPARTMENT PUT THE FIRE OUT PASSENGER SIDE OF CAR WAS PRETTY BURNED UP. CAR HAD BEEN PARKED IN THE STREET IN FRONT OF MY HOME FOR ABOUT 10 HOURS PRIOR TO THE FIRE AND THERE WAS NO EVIDENCE OF FOUL PLAY. *TR

WHILE TRAVELING ON HIGHWAY, VEHICLE BEGAN TO MAKE HUMMING SOUND FROM REAR. AFTER ABOUT 1 MINUTE OF THESE SOUNDS, THE ORANGE WRENCH LIGHT APPEARED AND THE VEHICLE BEGAN TO SPUTTER. VEHICLE CONTINUED SPUTTERING AT EACH STOP LIGHT, RUNNING ROUGH UNTIL I WAS ABLE TO REACH MY DESTINATION AND TURN VEHICLE OFF.

MY CAR HAD BEEN PARKED FOR THREE DAYS WITHOUT MOVING OR OTHER USE. I WALKED PAST THE BACK AND SAW THAT THE BOTTOM OF THE REAR WINDSHIELD HAD AN ALLIGATOR EDGE (PIECES ON THE GROUND), IT LOOKED AS IF SOMEONE HAD TO TRIED TO PUNCH *OUT* ON THE RIGHT SIDE, AND THE WHOLE WINDSHIELD WAS SHATTERED WHEN YOU LOOKED CLOSELY AT THE GLASS. THERE WERE NO HOLES IN THE WINDSHIELD AND NO SIGN OF IMPACT.FROM THE OUTSIDE OF THE CAR. WE LIVE IN ON AN ACRE AND HAVE SECURITY CAMERAS SO VERIFIED THERE WAS NO VANDALISM ACTED ON THE CAR NOR DID ANY ACT OF NATURE COME INTO CONTACT WITH MY CAR. IN LOOKING, THERE ARE SEVERAL PEOPLE ON THE INTERNET WITH THE SAME EXPERIENCE, WITH THE SAME EXACT GLASS BURST PATTERNS INCLUDING THE POP OUT SPOT ON THE RIGHT SIDE. WHEN I DID MOVE THE CARE TO ALLOW THE GLASS REPAIR PERSON ACCESS, CLOSING THE DOOR CAUSED THE WINDSHIELD TO FALL IN STARTING AT THE PUNCH OUT SPOT.

ON TUESDAY 29 APRIL 2020 WHILE DRIVING DOWN THE ROAD AND STRIKING NO BUMPS OR POTHOLES WE OBSERVED THE PANORAMIC FIXED PORTION OF THE SUNROOF CRACK FROM CORNER TO CORNER. NOTHING HAD STRUCK THE GLASS AND THE INTERIOR AND EXTERIOR TEMPERATURE WERE ABOUT EQUALIZED. THIS HAS CAUSED A SEVERE SAFETY HAZARD AND I AM NO LONGER DRIVING THE VEHICLE AS I USE THIS TO TRANSPORT MY SEVEN-MONTH-OLD GRANDSON AND CANNOT TRUST THE GLASS PANEL FORD HAS BEEN CONTACTED AND HAS NOT OFFERED ANY RESOLUTION TO THE PROBLEM

THE "DECORATIVE" PIECE ON THE REAR LIFTGATE THAT HAS THE REVERSE LIGHTS IS SEVERELY CONDENSATION AND FILLS WITH WATER, WHICH WILL EVENTUALLY SHORT OUT THE REVERSE LIGHTS CAUSING A SAFETY HAZARD AND THE LOCAL DEALER FUCILLO FORD WILL NOT REPAIR OR REPLACE THIS UNIT WANTS TO CHARGE ME 1300.00 TO REPAIR AND I HAD COMPLAINED THREE TIMES ABOUT IT WHILE THE VEHICLE WAS UNDER THE WARRANTY. I DO NOT HAVE PHOTOS OF THIS NEXT RAINSTORM I WILL SECURE SOME AND FORWARD ON.

I OPENED THE REAR LIFT GATE WHILE THE VEHICLE WAS PARKED AND WAS LOADING STUFF INTO THE BACK OF VEHICLE; EITHER I ACCIDENTALLY HIT THE KEY FOB IN MY POCKET OR MY FOOT TRIGGERED THE AUTOMATIC OPEN/CLOSE SENSOR AND THE LIFTGATE BEGAN CLOSING ON ME AND WOULD NOT STOP EVEN ONCE IT FELT PRESSURE FROM HITTING AN OBJECT (ME). I BARELY SQUEEZED OUT OF THE WAY BEFORE IT SLAMMED SHUT; THIS HAS HAPPENED TO ME ON SEVERAL OCCASIONS NOW AND IS GOING TO KILL SOMEONE!

WHILE DRIVING IN MODERATE TO HEAVY RAIN THE PASSENGER SIDE WIPER THROWS THE WATER IN FRONT OF THE DRIVERS MAIN FIELD OF VISION; THE END OF THE PASSENGER SIDE WIPER PASSES DIRECTLY IN FRONT OF THE DRIVER AS IT IS WIPING THE WINDSHIELD AND THE EXCESS WATER FROM THE PASSENGER SIDE WIPER IS THROWN IN THE MIDDLE OF THE DRIVERS FRONT/DIRECT FIELD OF VISION MAKING IT VERY HARD TO SEE DURING THE RAIN CREATING AN EXTREME SAFETY HAZARD; THIS COULD EASILY BE REMEDIED WITH A SHORTER WIPER ARM MECHANISM ON THE PASSENGER SIDE.

THE CAR HAS HAD PROBLEMS WITH STALLING FOR SEVERAL MONTHS, WHEN IN MOTION BOTH AT LOW SPEEDS AND UP TO 40 MPH, AS WELL AS AT IDLE. EACH TIME THE CHECK ENGINE LIGHT HAS ILLUMINATED. IT HAS GIVEN CODES P2196 AND P1450. WE TOOK IT TO THE DEALER FOR DIAGNOSIS, AND THEY SAID IT NEEDS THE FUEL VAPOR CANISTER PURGE VALVE REPLACED. I NOTICED THAT FORD ISSUED A SAFETY RECALL FOR THE FOCUS, 18S32, FOR A FAULTY VAPOR CANISTER PURGE VALVE, AND HAVE FOUND MUCH EVIDENCE ON THE INTERNET THAT THIS IS A COMMON PROBLEM ACROSS FORD PRODUCT LINES. THIS IS NOT COVERED UNDER EITHER THE EMISSIONS OR THE POWERTRAIN WARRANTY. *TR

ERROR CODE P1450

DRIVER DOOR DOESN'T LATCH THE FIRST TIME WE CLOSE THE DOOR.

2.0L ECOBOOST, 40,000 MILES, FWD, ENGINE TRIES TO STALL WHEN COMING TO STOP AT TRAFFIC LIGHT, ROUGH IDLE, MAKES GROANING OR THRUMMING SOUND SIMILAR TO HELICOPTER. NO POWER WHEN USING ACCELERATOR, ENGINE OFF THEN ON CLEARS ISSUE. READ P2196 CODE, CLEANED MAF SENSOR, BUT STALLING RETURNED. RANDOM, NOT REGULAR FAILURE, SO NOT ABLE TO RECREATE ON DEMAND. NO FAULT CODE LOGGED MOST RECENT INCIDENT. HAS OCCURRED 4 TIMES OVER LAST MONTH

ONE EVENING IN MAY, 2018, TOOK MY CAR TO GET GAS AND FELT THE BRAKES TOO SOFT. WHEN LEAVING THE GAS STATION, MY BRAKES WENT TO THE FLOOR. PUT EMERGENCY BRAKE ON WITH HAZARD LIGHTS AND WAS ABLE TO COME TO A COMPLETE STOP AT A NEARBY RESIDENTIAL AREA. BRAKE FLUID WAS ADDED WITHIN MINUTES; ALL THE FLUID RAN TO THE GROUND. IT WAS TOWED NEXT MORNING TO THE DEALER. DEALER STATED THE BRAKE LINE HAD A 2" SLASH; SAID ANYTHING COULD'VE CAUSED IT. IT WAS FIXED UNDER WARRANTY. ON MARCH 7, 2020, WENT TO RUN ERRANDS. WHEN I PARKED AT LOT, THE BRAKES FELT SOFT. WHEN LEAVING THE STORE LOT, MY BRAKES WENT TO THE FLOOR, AGAIN! THIS TIME, I'M ALREADY IN TRAFFIC; SCARIEST THING EVER! AGAIN, PUT MY HAZARD LIGHTS AND AT BARELY NO SPEED AT ALL, TURNED THROUGH RESIDENTIAL STREETS TO GET HOME SAFE. AGAIN HAD IT TOWED MONDAY MORNING, BACK TO THE DEALER. I EXPLAINED THAT THIS PREVIOUSLY HAPPENED IN MAY 2018. NEW INVOICE STATES: "LEFT FRONT BRAKE HOSE LEAKING," AND "INSPECT AND FOUND LEFT FRONT BRAKE HOSE SPLITTING/LEAKING; REPLACED LEFT FRONT BRAKE HOSE, BLEED BRAKE SYSTEM, TEST DROVE AND OK AT THIS TIME." THIS TIME? I WAS TOLD THE MAY 2018 ISSUE WAS THE SAME, EXCEPT THAT ONE WAS THE BACK BRAKE HOSE. AND NO WARRANTY THIS TIME; HAD TO PAY OVER $500 FOR REPAIR. VERY DISAPPOINTED THAT FORD HASN'T MADE A RECALL ON THIS ISSUE. I TRAVEL 35 MILES DAILY TO WORK ON THE TOLL ROAD. WHAT AM I TO DO WHEN THIS HAPPENS ON A 60-MILE SPEED LIMIT HIGHWAY? I'M TERRIFIED NOW AND DON'T HAVE MANY OPTIONS FOR GETTING TO WORK. I READ ONLINE THAT OTHERS HAVE HAD THE SAME EXACT ISSUE WITH THE SAME VEHICLE. IF A RECALL ISN'T IN THE WORKS, I'M GETTING RID OF THIS VEHICLE, ALBEIT OUR FAMILY CAR. MY KID'S 2014 FORD FOCUS HAS HAD TRANSMISSION ISSUES FOR YEARS. I CANNOT CONTINUE TO HOPE THAT NOTHING HAPPENS, NOR CAN I CONTINUE TO PAY THIS MUCH MONEY FOR FORD'S MISTAKES. NHTSA, PLEASE - FIND THIS PROBLEM!

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH ENTERING A PARKING LOT, THE REAR WINDOW FRACTURED. THE CONTACT TOOK THE VEHICLE TO A GLASS COMPANY TO HAVE THE GLASS REPLACED. THE GLASS COMPANY WAS UNABLE TO LOCATE THE CAUSE OF THE FRACTURE. THE REAR WINDOW GLASS WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

LARGE CRACKS HAVE DEVELOPED IN THE REAR, FIXED, PANORAMIC SUNROOF. THE CAR IS GARAGE STORED AND THE GLASS DOESN'T SHOW ANY SIGNS OF IMPACT ON THE OUTSIDE. THEY APPEAR TO BE STRESS FRACTURES.

JUST NOTICED A LARGE CRACK DEVELOP IN THE PANORAMIC SUNROOF - FRONT PANEL. UNFORTUNATELY I DO NOT REMEMBER THE EXACT DATE. THE CRACK STARTED SMALL AND SPREAD INTO DIFFERENT CRACKS COVERING A GOOD PORTION OF THE SUNROOF. NO EVIDENCE OF ROCK OR IMPACT. CRACKS APPEAR TO BE STRESS RELATED THOUGH I AM NOT AN EXPERT. CALLED FORD DEALER AND WAS INFORMED THIS IS NOT COVERED AS VEHICLE IS OUT OF WARRANTY. MY VEHICLE IS A 2016 FORD EDGE SPORT WITH 25K MILES. GIVEN A VERBAL ESTIMATE THAT THE PART WOULD COST $1K AND LABOR JUST SHY OF $2K FOR A TOTAL OF $3K. I WILL AGAIN REINFORCE THAT THE CAR HAS NOT BEEN IN ANY ACCIDENT OR IMPACT AND THE CRACK APPEARED ONE MORNING AND HAVE GROWN. I AM LOOKING TO SELL THE CAR AND THIS IS IMPACTING THE FINAL PRICE I AM TRYING TO NEGOTIATE.

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, WITHOUT WARNING THE DRIVETRAIN FRACTURED, CAUSING THE FRONT DRIVER SIDE AXLE TO BECOME FRACTURED. THE CONTACT WAS ABLE TO STEER THE VEHICLE SAFELY OFF OF THE ROADWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE TECHNICIAN DETERMINED THAT THE PTV UNIT (DRIVETRAIN), TRANSMISSION AND AXLE FRACTURED AND NEED TO BE REPLACED. THE DEALER BUCKEYE FORD LONDON 110 US-42, LONDON, OH 43140 (800) 800-3673 WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 76,140.

11/2018 - WHILE PARKED IN MY DRIVEWAY I PRESSED BRAKE TO START CAR, CAR JERKED AND PEDAL WENT TO THE FLOOR. I PUMPED BRAKES AND THEY SEEMED TO BE OKAY. STARTED DRIVING AND PEDAL WENT TO THE FLOOR AGAIN WHEN I WAS BRAKING. WAS ONLY ABLE TO STOP BY PUMPING BRAKES. DEALER STATED THAT A FRONT BRAKE LINE RUPTURED AND REPAIRED THE LINE. VEHICLE WAS 2 YEARS OLD. WITH UNDER 36,000 MILES ON 1/27/2020 WHILE DRIVING ON A CITY STREET, I PRESSED THE BRAKE PEDAL AND HEARD A LOUD BANG AND THE PEDAL WENT TO THE FLOOR. I TRIED PUMPING THE BRAKES AND HEARD ANOTHER BANG WITH THE PEDAL GOING TO THE FLOOR AGAIN. I WAS DOWN THE STREET FROM MY HOME SO I WAS ABLE TO GET THE CAR HOME AND CALL A TOW TRUCK. I HAD IT TOWED TO A PRIVATE MECHANIC WHO STATED THAT BOTH FRONT BRAKE LINES HAD RUPTURED.

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS ON, THERE WAS WHITE SMOKE COMING FROM THE EXHAUST PIPE. THE VEHICLE WAS TAKEN TO THE DEALER FORD OF MURFREESBORO (1550 NW BROAD ST, MURFREESBORO, TN 37129 (615) 713-1436) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO FURTHER ASSISTANCE WAS TAKEN. THE FAILURE MILEAGE WAS APPROXIMATELY 72,680.

GOT CODES FOR NO STEERING ASSIST FAULT AND NO ADVANCE TRAC, MEANING NO POWER STEERING AND NO AWD. THERE ARE RECALLS FOR THIS BUT WAS TOLD, MY CAR DIDN'T APPLY BECAUSE NOT MADE AT THE PLANTS THEY WERE MADE. TOOK MY CAR TO A FORD DEALERSHIP, HAD THEM LOOK AT IT, AFTER DISCONNECTING BATTERY FOR 10 MINUTES, BOTH CAME BACK, BUT SAID RACK AND PINION WAS BAD? MY CAR JUST PAST THE 36,000 MILES IN GARAGE MILES WERE 38804. THIS CAR ONLY DRIVES ON PAVED ROADS, NOT ALL NEW PAVED BUT GOOD ROADS. 'HOW CAN THIS BE PART BE BAD WITH JUST 2000 MILES OVER COVERAGE? WHY IS IT BAD AT THIS MILEAGE? NOT HAPPY TO HAVE TO PAY $2600.00 TO REPLACE AT SUCH LOW MILLAGE? SOMETHING WAS BAD WITH THIS PART FROM THE START!!! IF I HAVE TO REPLACE THIS PART AND NOT COVERED BY FORD PLUS MY COST TO I PAID TO HAVE THEM LOK AT IT. I WILL NEVER BUY ANOTHER FORD, BUILT TOUGH MY ASS!!! PLANTS

WHILE DRIVING THE VEHICLE ON THE INTERSTATE, THREE DIFFERENT TIMES IT SUDDENLY, WITHOUT WARNING, LOST ALL POWER AND SHUTDOWN THE CAR. NO POWER, LIGHTS, POWER STEERING, ETC. I HAD TO COAST TO A STOP ON A MAJOR INTERSTATE. ONCE I WAS STOPPED, TURNED OFF THE CAR AND IT RESTARTED LIKE NOTHING HAPPENED. THESE EVENTS WERE VERY DANGEROUS. ONCE WAS WHEN IT WAS RAINING SO WHEN THE CAR LOST POWER, THE WIPERS STOPPED AT 70 MPH SO I HAD TO NAVIGATE TO THE SHOULDER WITHOUT BEING ABLE TO SEE. A SECOND TIME WAS AT NIGHT DRIVING 70 MPH, WHEN IT SHUTDOWN, I LOST HEADLIGHTS AND I COULDN'T SEE. IT WAS TERRIFYING AS I WAS IN A REMOTE AREA OF I-49 WITHOUT ANY LIGHTING TO NAVIGATE TO THE SHOULDER. AGAIN, ONCE STOPPED AND PUT IN PARK, IT RESTARTED IMMEDIATELY. PLEASE NOTE, I'M NOT THE OWNER OF THIS CAR. I WAS DRIVING IT AS A LOANER FROM A USED CAR DEALERSHIP. THIS PROBLEM WAS SO SERIOUS I AM REPORTING DIRECTLY TO THE NHTSA AS THIS CAR HAD NO RECALLS TO ADDRESS. SOMEONE IS GOING TO GET INJURIES OR DIE. I WAS TERRIFIED.

THIS IS REGARDING FORD'S SAFETY RECALL 19S26. MY CAR TOO SHOWED SIMILAR SYMPTOMS AS MENTIONED IN THE RECALL NOTICE AND THE DEALERSHIP HAD TO REPLACE THE STEERING . GEAR AND THE BOLTS. UNFORTUNATELY, MY CAR DOES NOT SHOW UP IN THE RECALL LIST EVEN THOUGH THE MAKE, MODEL AND THE MANUFACTURING PLANT MATCHES. THE REPAIRS COST ME A 100$ DEDUCTIBLE ON MY EXTENDED WARRANTY AND 60$ TO JUMP START THE CAR. OTHER COSTS INCLUDED HAVING TO DEPEND ON UBER FOR TRANSPORTATION. MY MOTIVE TO FILE THIS COMPLAINT IS TO MAKE SURE THE RECALL VEHICLE LIST IS ACCURATE.

WHILE DRIVING AT NIGHT- VERY POOR LOW BEAM HEADLIGHTS, IF ITS RAINING, IMPOSSIBLE TO SEE WHITE OR YELLOW DIVIDING LINE. VERY HAZARDOUS ON TWO LANE INTERSTATE HIGHWAY. FOUND MANY SIMILAR COMPLAINTS ON OTHER WEBSITES. NO PICTURE APPLICABLE. SUGGEST A ROAD TEST ON 2016 FORD EDGE AT NIGHT IN RAIN.

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING, THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE CONTACT STATED THAT THERE WAS NO BRAKE FLUID IN THE VEHICLE AND THE BRAKE EMERGENCY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

10 NOV 2019, USED THE KEY FOB TO CLOSE THE REAR HATCH. CAME BACK HOME AND FOUND THE REAR WINDOW COMPLETELY SHATTERED BUT STILL INTACT. THERE WERE NO HOLES OTHER INDICATIONS OF ANYTHING THROWN AT THE WINDOW. THE VEHICLE WAS PARKED TWENTY-FIVE FEET OFF THE ROADWAY IN MY PRIVATE DRIVEWAY. THERE IS NO REASON WHY THIS WINDOW SHOULD HAVE SHATTERED.

MY CHECK ENGINE LIGHT READ 'CRANK CASE PRESSURE SENSOR' AND WHILE I WAS DRIVING THE 'ADD COOLANT' LIGHT CAME ON AND BEFORE I GOT TO THE NEXT TOWN, THE WARNING LIGHT CAME ON NOTIFYING ME THAT THE ENGINE WAS GOING TO SWITCH INTO THE ENGINE SAVING MODE BEING THAT IT NEEDED MORE COOLANT EMERGENTLY. I USED NEARLY A GALLON OF COOLANT THE NEXT COUPLE OF DAYS AND BROUGHT THE VEHICLE TO A FORD DEALERSHIP" FOR DIAGNOSING AND SERVICING. THEY SAID I HAD A CRACKED BLOCK DUE TO THE FACT THAT THE WATER PUMP IS LOCATED INSIDE THE ENGINE INSTEAD OF OUTSIDE OF THE ENGINE ON THESE VEHICLES WHICH HAS BEEN RAISING HAVOC IN A LOT OF THESE ENGINES BECAUSE IT DOESN'T MAKE THE PROPER SEAL CAUSING A LEAK TO OCCUR AND THE MATERIAL THEY USE FOR THEIR WATER PUMP IS VERY THIN AND OFTEN TIMES CAUSES A LEAK FROM THE COOLANT THAT GOES DIRECTLY INTO THE ENGINE WHICH IT DID IN MY SITUATION AND CAUSE THE ENGINE TO CRACK. IF I HAD BEEN DRIVING DOWN THE ROAD WHEN THIS WOULD'VE HAPPENED IT WOULD'VE BEEN DETRIMENTAL TO MYSELF, MY PASSENGERS AND OTHER PEOPLE ON THE ROAD AT THAT TIME!

VEHICLE WAS PARKED IN MY GARAGE OVERNIGHT. THE NEXT MORNING I PULLED THE CAR OUT OF GARAGE AND TURNED IT ON TO WARM UP. I THEN DROVE MY SON DOWN TO THE BUS STOP (ABOUT 4 HOUSES DOWN ON A RESIDENTIAL STREET) AND HEARD NOSES WE THOUGHT WAS ICE FALLING OFF VEHICLE. REALIZED THE WHOLE BACK WINDOW WAS COMPLETELY SHATTERED AND FALLING OFF. COMPLETED AN INSURANCE CLAIM AND HAD TO PAY DEDUCTIBLE TO HAVE WINDOW REPLACED. THE SAFELITE TECHNICIAN THAT COMPLETED THE REPLACEMENT STARED THIS WAS THE 4TH FORD EDGE HE'S HAD TO REPLACE THE BACK WINDOW ON THIS PAST YEAR FROM THE WINDOW SHATTERING.

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT WATER WOULD COLLECT INSIDE THE ENTIRE REAR REFLECTOR PANEL LIGHTS SURROUNDING THE LICENSE PLATE. THE WATER WOULD CAUSE THE LIGHTS TO SHORT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DAVIDSON FORD OF CLAY (3690 NY-31, LIVERPOOL, NY 13090, 315-860-0096) WHERE THE LIGHTS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING 10 MPH, THE REAR WINDOW SHATTERED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DEFROSTER WAS IN USE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO KOONS FORD OF BALTIMORE (6970 SECURITY BLVD, WOODLAWN, MD 21244, (410) 298-3800) WHERE THE DEALER INFORMED THE CONTACT THAT THEY WOULD GET IN TOUCH WITH THE MANUFACTURER AND THEN GIVE HIM A CALL BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.

WE ARE THE ORIGINAL OWNERS OF THE 2016 EDGE. AT APPROXIMATELY 48,000 MILES, WE HEARD A POPPING NOISE IN THE FRONT SUSPENSION WHICH PROGRESSED TO A LOUD SQUEAKING SOUND ON BUMPS AND TURNING. THE LOCAL DEALER COULD NOT DUPLICATE THE PROBLEM. AT 54,000 MILES, THE VEHICLE STARTED DARTING ON UNEVEN ROAD SURFACES (RAPID SHIFTS IN DIRECTIONAL STABILITY, OFTEN CHANGING LANES WITHOUT WARNING). THE LOCAL DEALER SAID THERE WERE NO TSB'S ON THAT PROBLEM AND DID NOT FIND A PROBLEM(!). I RAISED THE FRONT SUSPENSION MYSELF AND FOUND THE DRIVERS BALL JOINT ALMOST READY TO DISLODGE FROM THE CONTROL ARM. I REPLACED THE LOWER CONTROL ARM MYSELF (I AM A RETIRED AUTO INSTRUCTOR) FOLLOWING FORD'S RECOMMENDATIONS. AFTER AN ALIGNMENT, THE VEHICLE DRIVES CONSIDERABLY BETTER BUT SOMEHOW NOT PERFECT. NOTE THAT THERE IS STILL A CLUNKING IN THE FRONT SUSPENSION BUT THERE DOESNT APPEAR TO BE ANYTHING LOOSE, ALTHOUGH THE PASSENGER SIDE LOWER BALL JOINT APPEARS TO BE LOOSER THAN WHAT I WOULD EXPECT FOR THAT YEAR VEHICLE WITH THAT MILEAGE (NOW JUST AT 57,000 MILES.) THIS IS A VERY DANGEROUS CONDITION WHICH CERTAINLY SHOULD NOT HAPPEN ON A VEHICLE WITH THAT FEW MILES

MY FIANC WAS DRIVING HER VEHICLE WHEN SHE PRESSED THE BRAKE AND IT SEEMED TO GO TO THE FLOOR. IT WASN'T UNTIL THE LOW BRAKE FLUID LIGHT CAME ON THAT SHE REALIZED THERE WAS A PROBLEM. THANKFULLY THE LIGHT CAME ON AS SHE WAS PULLING INTO A PARKING SPOT AND THE STORE AND NOT TRYING TO SLOW DOWN FROM 55MPH. I MET HER AT THE PARKING LOT SHE STOPPED IN AND UPON INVESTIGATING I FOUND BRAKE FLUID ALL UNDER THE VEHICLE AND ALL OVER THE WHEEL LINER. I HAD THE VEHICLE TOWED TO THE DEALERSHIP AND WAS INFORMED THE LEFT FRONT LINE RUPTURED. WE HAVE HAD THE CAR FOR 5 MONTHS AS WE BOUGHT IT CERTIFIED PRE-OWNED. DEALERSHIP INFORMED US THAT THE LINE WASN'T COVERED UNDER WARRANTY, IT HAS 24,250 MILES ON IT. THE SELLING DEALERSHIP ADVERTISED THE CPO AS BEING WORTH THE EXTRA PRICE OVER A REGULAR USED CAR BECAUSE IT WOULD TAKE CARE OF EVERYTHING WITH THE 12 MONTH/12,000 MIKE BUMPER TO BUMPER, A FLAT OUT LIE. I CONTACTED FORD AND AFTER A GREAT DEAL OF BACK AND FORTH FOR OVER A WEEK, THEY DENIED ANY ASSISTANCE. NOW I'M ON THE HOOK FOR A $600 REPAIR BILL AND WONDERING HOW LONG IT WILL BE UNTIL THE OTHER LINE BURSTS. THIS IS A SAFETY ISSUE AND FORD WON'T DO ANYTHING ABOUT IT. I WILL BE SELLING THIS CAR ASAP AND IT WILL BE THE LAST FORD PRODUCT I EVER OWN.

LEFT FRONT BRAKE HOSE RUPTURED. I WAS DRIVING AND THE CHECK BRAKE LIGHT CAME ON. ADDED BRAKE FLUID. THE NEXT MORNING I TOOK OUT AND CAME TO THE END OF THE STEET, HAD TO USE THE EMERGENCY BRAKE TO STOP. I TOOK IT TO MY MECHANIC, THE BRAKE HOSE HAD RUPTURED CAUSING THE BRAKE FLUID TO LEAK OUT.

WE HAVE A 2016 EDGE AND SHORTLY AFTER DRIVING WE OPENED THE VISTA ROOF NOTICED A A LONG CRACK THAT RAN COMPLETELY FROM ONE SIDE OF THE MOVABLE WINDOW TO THE OTHER. THE DEALERSHIP SAID IT WAS A STONE CHIP BUT HAVING LOOKED AT BLUE OVAL.COM I SEE THIS PROBLEM HAS BEEN ADDRESSED BY FORD AND ALSO IGNORED. SO WE NOW HAVE TO PAY FOR THE WINDOW REPLACEMENT EVEN THOUGH IT APPEARS IT IS A PRODUCTION PROBLEM. I NOW HAVE TO PAY THE PRICE FOR THEIR LACK OF ENGINEERING AND QUALITY CONTROL.

WHILE DRIVING A MONTH AGO THE POWER STEERING FAULT WARNING LIGHT WENT ON& I LOST POWER STEERING. WHEN THE VEHICLE WAS TURNED BACK ON I RECEIVED 3 WARNING LIGHTS: UPHILL START ASSIST DISABLED, POWER STEERING FAULT DISABLED & TRACTION CONTROL DISABLED. 6 STEERING GEARS HAVE BEEN REPLACED IN THE VEHICLE & IT'S STILL AT THE DEALER NOT FIXED. VEHICLE IS UNDRIVEABLE

SUDDEN REAR BACKLIGHT SHATTER IN COLD WEATHER WHEN BACKING OUT OF DRIVEWAY. OUT DOOR TEMPERATURE WA 9F. VEHICLE HAD BEEN WARMING UP IN GARAGE FOR 10 MINUTES BEFORE DRIVING.

I WAS SITING AT A RED LIGHT AND THE BACK GLASS EXPLODED. NOTHING HIT THE CAR, THE WINDOW JUST SHATTERED.

TL* THE CONTACT OWNED A 2016 FORD EDGE. WHILE DRIVING AT A LOW RATE OF SPEED, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY UPON INITIAL IMPACT. AS A RESULT, THE CONTACT'S UPPER BODY WENT INTO THE PASSENGER SEAT AND CAUSED HIS FOOT TO BECOME WEDGED INTO THE ACCELERATOR PEDAL. THE VEHICLE THEN CRASHED INTO A GARAGE. ONLY THE DRIVER'S SIDE LEG AIR BAG DEPLOYED DURING THE SECOND IMPACT. THE CONTACT SUSTAINED AN INCOMPLETE SPINAL CORD INJURY, WHICH CAUSED HIM TO HAVE NECK SURGERY. THE DRIVER OF THE OTHER VEHICLE SOUGHT MEDICAL ATTENTION FOR THEIR UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE INSURANCE COMPANY (CLAIM NUMBER: 01-001-969010). THE MANUFACTURER WAS INFORMED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-24820768. THE FAILURE MILEAGE WAS 44,857.

WHILE DRIVING ON A MAJOR HEADWAY HEADED OUT OF TOWN, MY CAR STARTED TO MAKE EXCESSIVE RATTLES AND NOISES COMING FROM THE ENGINE AREA, WHEN I WOULD COME TO A STOP THE NOISE WAS MUCH LOUDER. I SMELT A SLIGHT BURNT SMELL, AND ALSO NOTICED THE GEARS JUMPING IN AND OUT. I IMMEDIATELY PARKED THE CAR, CALLED FOR HELP AND HAD THE CAR TOWED BACK. I TOOK IT TO TAMIAMI FORD, IN WHICH THEY TOLD ME THE FLEX PLATE IS CRACKED. AND I WOULD NEED A NEEDED A NEW FLEX PLATE, TORQUE, CRANKSHAFT. I HAD ABOUT 69,000 MILES ON THE CAR AT THIS POINT AND THEY SAID THE WARRANTY WAS EXPIRED AND WOULD NOT COVER THIS. THEY CONTACTED HIGHER PEOPLE AND YET STILL WOULD NOT COVER THE ISSUE. NEEDLESS TO SAY I HAD TO PAY FOR IT OUT OF POCKET. BUT AS I SEE MORE AND MORE PEOPLE ARE COMPLAINING OF THE SAME ISSUE ON FORUMS. I HAVE ATTACHED PICTURES OF MY CRACKED FLEXPLATE. I HAVE A TOW BILL AND REPAIR BILL BUT NOT ON HAND AT THE MOMENT.

POWER LIFT GATE WILL NOT OPEN SOMETIMES. YOU HAVE TO GO TO THE COMPUTER, DISABLE THE LIFTGATE AND ENABLE THE LIFTGATE. SOMETIMES YOU HAVE TO DO IT TWICE. FOUND THE TEMP FIX ON GOOGLE. MY FORD DEALER KNOWS NOTHING ABOUT THE PROBLEM.

WHEN PARKED AND LOCKED, THE REAR HATCH WILL UNLOCK WHEN DRIVER GONE, OR AT NIGHT. REAR HATCH DOOR WILL NOT CLOSE BY ANY SWITCH. A DANGER TO PERSONAL SAFETY AND THEFT.

IT BEGAN WITH THE DRIVER SIDE, THE BRAKE LINE STARTED LEAKING AND THE BRAKE PEDAL NEEDED TO BE PUSHED TO THE FLOOR TO INITIATE ANY FORM OF BRAKING ON THE CAR. THE CAR WAS JUST SERVICED, SO IT WAS THOUGHT THAT THE DEALER MESSED SOMETHING UP WHEN FIXING THE CAR. THEN, ONCE IT WAS FIXED 3 MONTHS LATER IT HAPPENED AGAIN, THIS TIME THE LEAKAGE WAS ON THE PASSENGER SIDE OF THE CAR. ONCE AGAIN THE BRAKES NEED TO BE PRESSED TO THE FLOOR TO WORK AND FLUID WAS LEAKING ALL OVER. TOOK IT TO THE DEALER AGAIN TO BE FIXED. THEY SAID IT NEEDED TO BE PAID FOR SINCE BUMPER TO BUMPER WAS ONLY COVERED FOR 36,000 MILES. BOTH TIMES THE BRAKE LINES STARTED TO LEAK (WE WERE NEVER GIVEN A REASON BY THE DEALER HOW IT OCCURED) WHILE THE CAR WAS PARKED AND WHEN STARTING THE CAR, THE BRAKE NEEDED TO BE PUSHED DOWN ALL THE WAY TO START THE CAR AND THERE WERE WARNING LIGHTS THAT THE BRAKE FLUID WAS LOW (DUE TO THE LEAKAGE). THERE WAS MULTIPLE ATTEMPTS TO CONTACT FORD REGARDING THE ISSUE WITH THE CAR AND THEY SAID SINCE THAT SPECIFIC PART WAS NOT COVERED UNDER THEIR EXTENDED SERVICE PROGRAM THAT WE HAD TO PAY FOR THE REPAIRS. WE THOUGHT THE FIRST TIME (7/15/2019) WAS A FREAK ACCIDENT OR THE MECHANIC MESSED UP WHEN CHANGING THE FLUIDS, BUT THEN THE SAME ISSUE HAPPENED ON THE OTHER SIDE 3 MONTHS LATER (10/14/2019) AND THAT SHOULD NOT BE A COINCIDENCE.

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO BILL MARSH FORD (408 W MILE RD, KALKASKA, MI 49646, (231) 258-9192) WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE IN THE FUEL LINE AND IT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FUEL ODOR RETURNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,980.

HAVE A 2016 FORD EDGE AT ABOUT 64,00 MILES MY CHECK ENGINE LIGHT KEPT COMING ON AND OFF, CAR WAS ALSO SPUTTERING WHEN I STARTED IT AND SOUNDS LIKE IT WILL STALL. I KEEP HAVING TO REFILL COOLANT. TOOK IT TO 3 DIFFERENT DEALERS WHO ALL SAID A CODE OF P0302 THEY ALL TOLD ME IT WAS A MANUFACTURE DEFECT OF THE COOLANT PART NOT BEING FLUSH ON THE ENGINE. I FILED A COMPLAINT THROUGH FORD WHO HAS DONE NOTHING FOR ME BECAUSE I'M OUT OF THE MANUFACTURING WARRANTY. THE SERVICE MANAGER INFORMED ME SEVERAL CARS ALL HAVING THE SAME ISSUE BUT UNDER MILEAGE FOR WARRANTY. CAR ISN'T EVEN PAID OFF AND FEEL LIKE I WAS SOLD A LEMON, NOW I NEED A NEW ENGINE AND CAN'T AFFORD ONE! WISH FORD WOULD TAKE BETTER CARE OF THEIR CUSTOMERS!!! MY ENGINE COULD BLOW!!!!!I CAN'T EVEN GET MY CAR SERVICED UNTIL DECEMBER 30TH BECAUSE DEALERSHIP HAS SO MANY CARS WITH THE SAME PROBLEM. I HAVE CONTACTED A LEMON LAW LAWYER IN THE HOPES THEY CAN DO SOMETHING FOR ME.

SUNROOF HAS CRACKED WITHOUT BEING HIT. TWO SPOTS IN DIFFERENT LOCATIONS ON THE FRONT HALF OF THE SUNROOF HAS WAVY CRACKS. THE CAR HAS 18,310 MILES ON IT. FORD KNOW ABOUT THIS AND CAN GIVE A [XXX] LESS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING AT APPROXIMATELY 25 MPH NEAR MY HOME, I HEARD A LOUD NOISE ON THE ROOF OF THE VEHICLE. I PULLED OVER TO SEE IF SOMETHING STRUCK THE ROOF. NOTHING ON THE GROUND AT ALL. WHEN I GOT HOME, I GOT ON A LADDER TO INSPECT THE ROOF. THE REAR GLASS PANEL WAS CRACKED ALL OVER. MY INSURER STATED IT WAS STRUCK BY A FOREIGN OBJECT. I WENT ONLINE TO CARGURU AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE ROOF GLASS (PANORAMIC ROOF). THEY ALL CRACKED WITHOUT BEING STRUCK BY ANY FOREIGN OBJECT. THERE IS ALSO A CLASS ACTION LAWSUIT AGAINST FORD FOR NOT ISSUING A RECALL. THE PANELS ARE MADE OF LAMINATED GLASS, WHICH, ACCORDING TO FORD, MAKES THE GLASS MUCH MORE SUSCEPTIBLE TO BREAK. FORD NOW ONLY MAKES TEMPERED GLASS ROOF PANELS, WHICH ARE STRONGER. THIS, TO ME, IS AN ADMISSION OF KNOWLEDGE OF THE PROBLEM WITHOUT ISSUING A RECALL, AND COULD HAVE CAUSED SERIOUS INJURY. MY AUTO INSURANCE HAS THE CLAIM BUT IS GIVING ME A HARD TIME DUE TO THE DEFECTIVE MATERIAL.

MY CAR HAS STARTED TO SHAKE VERY BADLY, AT LIGHTS, STOP, START, ALL TIMES. COOLANT IS LEAKING INTO THE CYLINDER HEAD CAUSING IT TO MISFIRE CONSTANTLY AND CAUSING THE SHAKES. THIS WAS REPAIRED ONCE ALREADY IN 2017, BUT THE REPAIR HAS FAILED AND IS HAPPENING AGAIN. FORD SAYS I NEED A NEW ENGINE BUT I'M OUTSIDE MY WARRANTY AND THEY ARE NOT WILLING TO COVER THE FULL REPAIR. THEY HAVE A TSB 19-2208 THAT HAS BEEN UPDATED IN JUNE OF 2019 TO CHANGE THE REPAIR FOR CYLINDER REPLACEMENT TO ENGINE REPLACEMENT. THIS ISSUE CAN CAUSE THE CAR TO OVERHEAD AND STALL IF NOT CAUGHT RIGHT AWAY.

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND TWO UNKNOWN WARNING INDICATORS ILLUMINATED. IN ADDITION, THE ADAPTIVE STEERING FAULT SERVICE REQUIRED MESSAGE WAS DISPLAYED. THE CONTACT CALLED DON HINDS FORD INC (12610 FORD DR, FISHERS, IN 46038, (317) 849-9000) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-24406514K1H6S2. THE FAILURE MILEAGE WAS 80,000.

I NOTICED A LARGE CRACK IN MY 2016 FORD EDGE SPORT SUN ROOF. I GOOGLED THIS ISSUE AND NOTICED THAT MANY PEOPLE HAVE HAD THE SAME ISSUE. THE DEALER TOLD ME THAT THIS WOULD NOT BE COVERED AND THAT I COULD CALL FORD DIRECTLY. I CALLED FORD AND THEY MENTIONED THEY HAVE NEVER HEARD OF THIS ISSUE. I FIND THIS HARD TO BELIEVE. I AM NOT SURE WHEN IT EXACTLY HAPPENED. SOMETIME BETWEEN SUNDAY, SEPTEMBER 22ND AND MONDAY, SEPTEMBER 23RD

RIGHT FRONT BRAKE LINE FAILED RESULTING IN REDUCED BRAKING AND THE PEDAL GOING TO THE FLOOR

SHORTLY AFTER BUYING (42,353 MILES) THIS FORD EDGE, PANORAMIC SUNROOF DEVELOPED CRACKS WHILE JUST SITTING IN THE DRIVEWAY. I HAD TO REPLACE IT ($802) BY SAFELITE BEFORE IT COMPLETED BRAKES AND FALLS ON TOP OF EITHER ME OR MY WIFE. I HAVE READ THAT THIS IS A COMMON PROBLEM FOR THIS TYPE OF VEHICLE. DID NOT KNOW THIS PRIOR TO BUY. MY WIFE IS IN CONSTANT FEAR IT MIGHT HAPPEN AGAIN AND THAT GLASS WILL FALL ON HER.

THE STATIONARY PART OF MY VISTA GLASS SUNROOF CRACKED. THERE IS NO SIGN OF IMPACT AND IT LOOKS LIKE A STRESS CRACK. FORD IS NOT WILLING TO REPLACE IT BECAUSE I AM 1 MONTH OUTSIDE THE 3 YR WARRANTY WINDOW. I LOOKED ONLINE AND I SEE THAT THERE ARE MANY OTHERS WITH THIS SAME CRACKING ISSUE.

JUST BOUGHT 2016 FORD EDGE TITANIUM W/42,000 MILES. VEHICLE JUST SITTING IN DRIVEWAY. FOUND A WAVY CRACK ON SUNROOF GLASS. ALSO FOUND THERE ARE MANY, MANY OTHER SIMILAR COMPLAINTS WITH NOT MUCH A CONSUMER CAN DO ABOUT IT. IT IS OBVIOUS FROM MY RESEARCH THAT FORD IS WELL AWARE OF THIS PROBLEM ON THERE EDGE MODEL BUT WILL NOT FIX. I AM A VETERAN AND I AM DISABLED. CANNOT AFFORD TO GET THIS FIXED. THE DEALERSHIP HAS LEFT A VERY BAD TASTE IN OUR MOUTHS WITH DECEPTIVE PRACTICES (I HAVE PROOF). DO NOT KNOW WHAT TO DO. FEEL HELPLESS. WISH I NEVER WOULD HAVE GONE TO GWINNETT PLACE FORD IN GEORGIA. WISH SOMEONE COULD DO SOMETHING. JUST BOUGHT IT 3 WEEKS AGO. DO NOT EVEN HAVE THE LICENSE PLATES YET. WENT IN TO PURCHASE ON FOR 16000 TO 18000, NOW I AM AT 25,000 AND COUNTING. MY WIFE IS SO AFRAID OF THE GLASS JUST FALLING DOWN IF WE EVER OPENED IT AGAIN.

CAR SERVICED AND STATED ALL 20 LUG NUTS HAD TO BE REPLACED DUE TO ALUMINIUM CASING COVERING THE BOLT. DEFECTIVE LUG NUTS AND IF MY VEHICLE HAD A FLAT TIRE, I WOULD NOT BE ABLE TO CHANGE THE TIRE DUE TO SWELLING OF THE COVERING. UNABLE TO HAVE TIRES ROTATED? AND CHANGE A FLAT TIRE DUE TO CHEAP BOLTS. ( NOT MADE IN USA) ALSO CALLED TO COMPLAIN TO FORD AND THE REPRESENTATIVE LIVED IN THE PHILIPPIANS. I AM COMPLAINING TO THE COMPANY AND PLACING ON TWITTER AND I AM A TRUMO SUPPORTER.. I WANT SOLID USA BOLTS FOR SAFETY. ALSO I CAN TAKE A PICTURE IF NEEDED. UNSURE OF WHICH MODELS THIS INVOLVES. *** SAFETY HAZARD***

WHEN DRIVING MY 2016 FORD EDGE ON THE STREET OR ON THE HIGHWAY THE CAR HESITATES 2 TAKE OFF I HAVE TO PRESS ON THE GAS REALLY HARD BEFORE IT STARTS TO TAKE OFF IT SHAKES REALLY BAD AND WHEN YOU FIRST START THE CAR IT'S SHAKING AND JERKING WHEN YOU PUT THE CAR IN DRIVE IT HESITATES TO MOVE WITH THIS HEART JERKING MOTION AND SHAKING THEN IDLES DOWN AND THEN THE CAR WILL MOVE BUT IT STILL TAKES SOME FORCE ON THE GAS PEDAL FOR THE CAR TO MOVE ALSO I NOTICED A BURNING SMELL LIKE OIL OR SOMETHING AND A VERY THICK WHITE SMOKE CLOUDING OUT OF THE EXHAUST PIPES THIS PROBLEM STARTED 3 WEEKS AGO AS OF TODAY AUGUST 28TH MY FORD EDGE WILL NOT TURN OVER I'VE TRIED REPLACING THE ALTERNATOR THE SPARK PLUGS IGNITION SWITCH IT WILL NOT TURN OVER THE CAR HAS BEEN SITTING IN MY DRIVEWAY SINCE LAST FRIDAY THE CHECK ENGINE LIGHT A PICTURE OF A RANCH AND AND A PICTURE OF A TRIANGLE WITH A CAUTION SIGN IN THE MIDDLE HAS CAME ON AND THEN THE CAR WILL NO LONGER START

FRONT DRIVER SIDE BRAKE LINE BURST WHILE DRIVING (APPLYING THE BRAKE DURING A TURN ON A CITY STREET), WITHIN THE LAST 6 MONTHS, CAUSING THE BRAKE PEDAL TO DEPRESS ALL THE WAY TO FLOOR AND MAKING THE VEHICLE EXTREMELY DIFFICULT TO STOP (BY THE TIME I MADE IT HOME IT WAS HARDLY STOPPING AT ALL). FORD REPLACED THE LINE AND SAID IT HAD JUST "WORN OUT" (THOUGH THE CAR WAS JUST OVER 2 YEARS OLD AT THE TIME AND HAD UNDER 24000 MILES). TODAY (08/27/2019) THE OTHER FRONT BRAKE LINE SEEMS TO HAVE BURST (PASSENGER SIDE) AGAIN WHILE DRIVING (AGAIN WHILE APPLYING THE BRAKE THIS TIME AT A STOP LIGHT ON A CITY STREET) AND AGAIN CAUSING THE PEDAL TO GO ALL THE WAY TO THE FLOOR AND MAKING THE CAR EXTREMELY DIFFICULT TO STOP. THIS IS A HAZARDOUS SITUATION AND VERY CONCERNING THAT IT HAS OCCURRED TO BOTH FRONT BRAKE LINES WITHIN THE PAST YEAR, AND ALL WHILE THE CAR IS UNDER 3 YEARS OLD AND UNDER 36,000 MILES. I AM HAVING IT TOWED TO FORD TODAY, AND NO DOUBT THEY WILL SAY THE SAME THING, AND WE WILL STUCK WITH A VEHICLE WAITING FOR ANOTHER BRAKE LINE TO BURST IN THE NEAR FUTURE. FROM I HAVE GATHERED ONLINE THIS IS AN ISSUE OTHERS HAVE FACED (SEE FOLLOWING LINK THAT SEEMS TO INCLUDE NHTSA COMPLAINTS): HTTPS://WWW.CARCOMPLAINTS.COM/FORD/EDGE/2016/BRAKES/SERVICE_BRAKES.SHTML

I NOTICED A SPIDER WEB STYLE CRACK ON THE REAR SUNROOF PANEL, WHILE IT WAS PARKING.

CAN'T GET THE LIFT GATE TO OPEN

MY 2016 FORD EDGE SPORT WITH 35K MILES HAS AN ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT ON. THIS CAUSED THE WHEEL TO BECOME LOOSE OR COCKED AT AN ANGLE WHILE DRIVING, WHICH IS AN EXTREME SAFETY HAZARD. AFTER RESEARCHING MORE, THERE ARE MANY OTHERS WHO HAVE MENTIONED THE SAME ISSUE. THIS SHOULD BE AN IMMEDIATE SAFETY RECALL AND NOT A TSB.

HANDS FREE LIFTGATE IS DANGEROUS. WHILE PUTTING GROCERIES IN BACK AND REARRANGING THINGS I TRIGGERED THE HANDS FREE LIFTGATE. THE GATE DID NOT STOP COMING DOWN WHEN I TRIED TO STOP IT WITH MY HAND AS IT WAS CLOSING. I GOT OUT OF THE WAY AS IT SLAMMED SHUT. THE GATE DOES NOT RESPOND WHEN AN OBJECT IS PUT IN ITS PATH, LIKE A GARAGE DOOR DOES. IT NEEDS TO! MY 83 YEAR OLD MOTHER HAD THE SAME THING HAPPEN TO HER (SHE HAS A 2019 EDGE)AND LUCKILY I WAS THERE AND WAS ABLE TO PUSH HER OUT OF THE WAY AND SHIELD HER HEAD. SHE NOW WILL ONLY PUT THINGS IN HER BACK SEAT, BECAUSE SHE IS AFRAID OF ACTIVATING THAT HANDS FREE LIFTGATE. WE BOTH HAD OUR KEYS IN OUR PURSE/ POCKET. THE MANUAL SAYS NOT TO HAVE IT ON YOU WHEN USING THE BACK GATE, BUT C'MON THAT ISN'T REALISTIC.

WHEN I AM DRIVING, MY VOLUME FOR THE RADIO WILL INCREASE VERY QUICKLY WHILE HAVE MY HANDS ON THE STEERING WHEEL. I HAVE BEEN DRIVING OR PARKED AND IT WILL ACCELERATE AS HIGH AS IT CAN GO. THIS CAN BE STARTLING, BECAUSE I AM NOT EXPECTING THE SOUND TO GET EXTREMELY LOUD, QUICKLY. I HAVE GONE INTO THE SETTINGS AND TURNED THE SETTING TO OFF WHEN IT ASKS ABOUT THE VOLUME INCREASING WHEN WE ACCELERATE THE GAS. HOWEVER, THIS DIDN'T FIX THE PROBLEM. ALTHOUGH I CHOSE A DATE AT THE BOTTOM AS TO WHEN THIS HAPPENED, IT'S NOT ACCURATE. IT IS VERY RANDOM AND UNPREDICTABLE WHEN THE VOLUME INCREASES.

DRIVING ON FL HIGHWAY, AT OF SPEED OF 65 MPH, BREAKS WENT DOWN TO FLOOR NEARLY RAMMING INTO BACK OF ANOTHER VEHICLE. HAD TO SWERVE ONTO SHOULDER VEHICLE THEN STOPPED. HAD TO CONTINUE ONTO NEAREST FORD DEALER SERVICE AND BRAKE WAS MAKING AIR LEAK NOISES AND WOULD NOT COMPLETELY STOP, EVEN AT RED LIGHTS. THIS WAS ON A WEDNESDAY CAR WAS NOT LOOKED AT UNTIL FRIDAY AND WAS TOLD THEY NEEDED TO REPLACE THE BREAK BOOSTER, IT IS NOW MONDAY AND I AM STILL PAYING FOR A RENTAL CAR AND WAITING FOR MY VEHICLE TO BE REPAIRED.

I WAS TRAVELING 35 MPH ON HIGHWAY 20/20 IN GARDEN CITY IDAHO, A CAR PULLED OUT OF A PARKING LOT WITHOUT STOPPING. I HIT THE DRIVERS SIDE OF HIS CAR. MY EDGE WAS TOTALED. I HIT HARD AND HAD A PASSENGER IN THE FRONT SEAT AND TWO MORE IN THE BACK. THE AIRBAGS DID NOT DEPLOY AND I FEEL THEY SHOULD HAVE. THE ONLY ONE THAT DID WAS THE SKIRT AIRBAG AT MY LEGS.

VEHICLE HAS A MOTION SENSOR UNDER THE REAR AREA THAT ENABLES THE HATCH TO OPEN AND CLOSE WHEN YOU SLIDE YOU FOOT UNDER THE BUMPER IF YOU HAVE THE KEY FOB ON YOU. WHEN YOU BEGIN LOADING PACKAGES IF YOUR FOOT MOVES NEAR THE SENSOR THE HATCH CAN CLOSE DOWN SUDDENLY AND HIT YOU IN THE HEAD OR BACK IF YOU ARE TURNING TO EMPTY A CART. THERE SEEMS TO BE NO WAY FOR THE USER TO SHUT OFF THE MOTION SENSOR. A GOOGLE SEARCH REVEALS MANY COMPLAINTS PEOPLE HAVE MADE ON THIS TOPIC. SEVERAL FORD PRODUCTS HAVE THE SAME SYSTEM. VEHICLE IS PARKED WHEN THIS HAPPENS.

THE REAR LIGHTS ACROSS THE REAR OF THE CAR, GET FILLED WITH WATER.. THIS STARTED APPROX 2 YEARS AGO WITH SOME CONDENSATION, EACH TIME I WAS TOLD THIS WAS NORMAL AND IT WOULD DRY AFTER SOME TIME. RECENTLY IT HAS GOTTEN A LOT WORSE, AND THE WATER FILLS UP OVER THE BULBS AND DOESN'T DRY. PICTURES WERE TAKEN BY THE DEALER AND SUBMITTED TO BOTH WARRANTY CO'S. ONLY TO BE REJECTED.. I FEEL THIS IS A SAFETY ISSUE

THE MOON ROOF GLASS IS CRACKING. NO POINT OF IMPACT. THE CAR WAS NOT HIT BY ANY FOREIGN OBJECT. WHEN CAR IS IN MOTION, THE SPIDER WEBBING CRACKS GET WORSE.

PANORAMIC ROOF HAS CRACKS. NOTHING HIT THE ROOF AND IT'S KEPT IN A GARAGE

WHILE DRIVING THE BRAKES FAILED, PEDAL WENT TO THE FLOOR AND I COULD NOT STOP. DEALER SAID FRONT BRAKE LINES HAD FAILED, ONE BURST AND THE OTHER HAD A LARGE BUBBLE IN THE LINE. VEHICLE HAS 40,000 MILES ON IT. SECOND PROBLEM IS WITH COMPUTER SCREEN, WHILE DRIVING ALL THE SYSTEMS CONNECTED TO THE COMPUTER START FAILING ONE AFTER ANOTHER, AFFECTING SAFETY SYSTEMS CONTROLLED BY THE COMPUTER. WHEN DEALER REPAIRED IT THEY SAID THE INTERFACE TO THE COMPUTER SCREEN WAS DEFECTIVE.

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING 65 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE, AND THE "SEE MANUAL" MESSAGE APPEARED. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

INTERNAL LEAK FROM OIL VALVE/SWITCH ALLOWED FUMES TO LEAK INTO THE CAR FOR MONTHS AND MONTHS AND EXPOSED THE DRIVER TO TOXINS; BLOOD WORK REVEALED HIGH LEVELS OF MTBS; SYMPTOMS INCLUDE EXTREME EXHAUSTION, VISION AND COGNITIVE PROBLEMS, BALANCE ISSUES ITCHY SKIN, AND MORE. FIRST, THE FUMES SHOULD NEVER LEAK INTO THE CAR, SECOND, THE FORD SERVICE DEPARTMENT SAID IT WAS OK TO DRIVE WHILE THEY ORDERED A PART, AND IT WAS NOT OK TO DRIVE BECAUSE IT WAS POISONING THE DRIVER. THE CAR HAS NOW BEEN FIXED, THE DRIVER'S RECOVERY IS ONGOING.

TRANSMISSION SHIFTER CABLE BUSHING DISINTEGRATED AND CABLE SNAPPED OFF A FEW TIMES!! THIS IS THE SAME ISSUE AFFECTING THE RECALLED 2014 FORD FUSION. THEY ARE USING THE SAME BUSHING FOR THE FORD EDGE PER THE PARTS DEPARTMENT WHERE I BOUGHT THE REPLACEMENT. THE PARTS REP SAID THEY ARE SELLING THE BUSHING FOR FORD EDGES ALL THE TIME. :(

WHEN FLAT TOWING BEHIND RV VEHICLE GOES INTO A WOBBLE. ONLY WAY TO STOP THE WOBBLE IS TO COME TO A COMPLETE STOP. HAPPENED WHEN ENTERING ROAD FROM SHOULDER ALSO ON A ROUGH UNEVEN ROAD. HAPPENED AT SLOW SPEED 10 TO 20 MPH.

WIPERS LOCK ON EACH OTHER & STOPS, MAKING FOR VERY DANGEROUS CONDITIONS WHEN RAINING VERY MUCH. IN MOTION, EVERY TIME IT RAINS !!!

FOUND MOON ROOF TO BE CRACKED.

STARTED VEHICLE BY PUSHING THE BRAKE AND HEARD A NOISE. CAR STARTED AND THE BRAKE PEDAL WENT TO THE FLOOR. COMPUTER IN CAR STARTED READING LOW BRAKE FLUID. HAD CAR TOWED TO FORD DEALERSHIP. HYDRAULIC BREAK LINE BROKE ON RIGHT FRONT WHEEL. CAR ONLY HAS 62,000 MILES. I BELIEVE THIS IS SAFETY DEFECT AND FORD SHOULD BE RESPONSIBLE FOR CORRECTING THIS.

THE SYNC3 NAVIGATION SYSTEM STOPS RESPONDING AT DIFFERENT TIMES WHILE DRIVING. THE VEHICLES NAVIGATION, RADIO, HEAT CONTROLS BECOME INOPERABLE. THE FUNCTIONALITY MAY BE RETURNED AFTER A REBOOT OF THE SYSTEM. THIS HAPPENS WHEN BOTH PARKED AND WHILE OPERATING THE VEHICLE AT NORMAL HIGHWAY SPEEDS.

SUNROOF GLASS CRACKED FOR NO APPARENT REASON. ONE DAY IT WAS FINE, NEXT DAY IT WAS CRACKED. I TOOK TO FORD DEALER AND THEY TOLD ME $1,000 TO REPAIR AND THAT THEY USE 3RD PARTY TO REPAIR. MY CAR IS STILL UNDER WARRANTY, BUT THEY SAID IT IS NOT COVERED. I DID RESEARCH AND MANY OTHERS HAVING THE EXACT SAME ISSUE.

SUDDEN FAILURE OF BRAKES (PEDAL DEPRESSED TO FLOOR) PULLING OUT OF STORE PARKING LOT. FORD REPAIR NOTED THIS WAS DUE TO BRAKE FLUID LEAK FROM RIGHT FRONT BRAKE DUE TO 'EXCESSIVE MATERIAL FATIGUE'.

WHEN COMING TO A STOP AT AN INTERSECTION THE PROXIMITY SENSORS GO OFF INADVERTENTLY FREQUENTLY WHEN THERE IS NO OBJECT THERE. WE HAVE TAKEN IT TO FORD SERVICE SEVERAL TIMES ONLY TO BE TOLD EVERYTHING CHECKS OUT OKAY. THIS HAPPENS ON A DAILY BASIS AND IS VERY ANNOYING AND MAKES US NOT TRUST THE SENSORS SINCE THEY SENSE OBJECTS THAT ARE NOT VISIBLE. THIS USUALLY HAPPENS WHEN SLOWING DOWN FOR A STOP SIGN AT AN INTERSECTION OR STOP LIGHT. IT CAN GO OFF ON EITHER SIDE EVEN THROUGH NO OTHER VEHICLES OR OBJECTS ARE THERE. MY WIFE HAS RECORDED THIS ON HER PHONE TO SHOW THE SERVICE DEPARTMENT BUT SO FAR THEY HAVE NOT BEEN ABLE TO DUPLICATE IT. WHEN WE SHOWED THEM THE VIDEO THEY SAID THEY HAD ANOTHER PERSON RECORD A VIDEO OF THE SAME ISSUE ON ANOTHER FORD EDGE UNDER SLOWING OR COMING TO A STOP AT AN INTERSECTION. THIS REPORT WANTS A SPECIFIC DATE REPORTED WHEN THIS HAPPENED HOWEVER AS MENTIONED THIS HAPPENS ON A REGULAR BASIS AND HAS DONE SINCE IT WAS PURCHASED NEW FROM FORD COUNTRY IN HENDERSON, NV. WE HAVE TAKEN IT INTO TWO DIFFERENT DEALERS TRYING TO HAVE THIS PROBLEM TAKEN CARE OF BOTH GAUDIN FORD IN LAS VEGAS,NV AND FORD COUNTRY WHERE WE PURCHASED THE VEHICLE IN HENDERSON, NV

SINCE PURCHASED AS A CERTIFIED PRE OWNED, THERE IS ALWAYS A VERY NOTICEABLE CLICKING NOISE FROM THE ENGINE WHEN COLD, AND GRADUALLY QUIETS WHEN WARMED UP... SIMILAR TO A STICKING VALVE LIFTER. THE SERVICING DEALER CHECKED WITH FORD AND SAID THE ENGINEERS ARE WORKING ON THE ISSUE, BUT THERE ARE NO REPAIRS FOR THIS CONDITION AND IT WILL NOT HARM THE ENGINE.

THE ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT CAME ON AGAIN. THERE IS A TSB ON THIS AND THE DEALERSHIP REPLACED THE STEERING WHEEL TO FIX IT. NOW IT IS COMING ON AGAIN WITH THE NEW STEERING WHEEL AND WILL NEED TO GO BACK TO THE DEALER FOR SERVICE. IT CAME ON DURING A HIGHWAY TRIP FROM NEW ORLEANS TO DAYTONA AND HAS STAYED ON EVER SINCE. THE STEERING WHEEL IS TILTED LEFT AS A RESULT.

DRIVING VEHICLE OUT OF DEVELOPMENT WHEN I EXPERIENCED THE BRAKES CATASTROPHICALLY FAIL. I PUSHED ALL THE WAY TO THE FLOOR WITH LITTLE RESPONSE. THE DEALER SAID THE MASTER CYLINDER LEAKED INTO THE BOOSTER CAUSING BOTH COMPONENTS TO FAIL. OVER $1,000 ON REPAIR AND NO TANGIBLE SOLUTION. FEARFUL!

REAR WINDOW SHATTERED FOR NO APPARENT REASON.

THIS IS THE SECOND FAILURE OF THE ADAPTIVE POWER STEERING ON MY 2016 EDGE SPORT WITH 22,500 MILES ON IT. THE FIRST TIME WAS WHEN THE CAR HAD 8800 MILES ON IT AND FORD WOUND UP REPLACING THE WHOLE STEERING WHEEL IN AUGUST OF 2017. THIS MORNING IT HAPPENED AGAIN ALMOST IDENTICALLY TO THE LAST TIME. I WAS BACKING OUT OF A PARKING SPOT AND ALL OF THE SUDDEN THE STEERING WHEEL OUT OF NOWHERE TURNS 90 DEGREES TO THE LEFT TO WHERE THE TOP OF THE STEERING WHEEL NOW POINTS TO THE RIGHT WHILE DRIVING STRAIGHT. I HAVE A APPOINTMENT TO BRING TO MY FORD DEALERSHIP ON 1/31/19.

I OPENED THE SUNROOF COVER AND IT REVEALED A LARGE CRACK IN THE GLASS. I'VE ALREADY HAD THE SUNROOF REPLACED ONCE UNDER WARRANTY FROM FORD FOR A SIMILAR CRACK.

REAR WINDOW GLASS COLLAPSED / CRUMBLED DURING NORMAL USE. THE WINDOW DID NOT SHOW ANY INITIAL SIGN OF CRACKING OR FAILURE. IT APPEARS THIS IS A KNOWN ISSUE WITH THIS MODEL THAT TO DATE FORD HAS NOT ADDRESSED BY RECALL. THE VEHICLE WAS STATIONARY AT THE TIME HOWEVER IT COULD HAVE OCCURRED THE NEXT TIME THE VEHICLE WAS DRIVEN. THIS COULD BE RISK TO PASSENGERS OF THE VEHICLE OR OTHER VEHICLES FOLLOWING.

PANORAMIC ROOF CRACKED WITH NO IMPACT - APPEARS TO BE A COMMON ISSUE

I WAS DRIVING DOWN THE STREET ON 12/27/18 WHEN THE RIGHT REAR PASSENGER DOOR OPENED. I PARKED THE CAR AND TRIED TO CLOSE IT BUT I COULDN'T. I TURNED THE CHILD PROOF LOCK AND IT STILL WOULDN'T CLOSE. CALLED FORD IN WOODBURY,NJ AND BRIAN TOLD ME THERE WERE NO RECALLS AND THEY WERE BUSY BUT THEY'D TRY AND TAKE A LOOK. I TOOK IT TO OUR LOCAL GAS STATION AND MIKE, THE MECHANIC, SAID THE SAME THING HAPPENED TO HIS FORD TRUCK AND OTHER PEOPLES CARS. HE GOT A SCREW DRIVER AND HE WAS ABLE TO CLOSE THE DOOR. MY 5 YR OLD GRANDDAUGHTER WAS SITTING THERE WHEN IT OPENED. WE WERE GOING TO BE RIDING ON THE NJ TURNPIKE AND GARDEN STATE PKWY. THANK GOD IT DIDN'T OPEN THEN. THE MECHANIC SAID THE LOCK FROZE.

WHILE DRIVING ON EXPRESSWAY AT 70 MPH. IN TRAFFIC ENGINE LOST POWER CAR STARTED SLOWING DOWN AND WOULD NOT SPEED BACK UP. THE WRENCH AND THE HILL ASSIST NOT AVAILABLE ICONS WERE ON. TURNED ON FLASHERS AND PEOPLE BEHIND ME GAVE ME ROOM TO CHANGE LANES AND PULL TO THE SHOULDER. ENGINE WAS STILL RUNNING ROUGHLY. HIT ENGINE STOP BUTTON, WAITED A FEW SECONDS TRIED TO RESTART. IT CRANKED AND FINALLY RESTARTED. WAS ABLE TO MAKE IT HOME WITH NO PROBLEMS. MADE AN APPOINTMENT WITH FORD DEALER AND THEY ACTED LIKE IT WAS NO BIG DEAL.

THE REAR WINDOW OF MY EDGE EXPLODED WITH NO ONE IN THE VEHICLE'. MY WIFE REMOTE STARTED THE CAR, THEN LATER SHE WENT OUT TO GET THE NEWSPAPER AND GO SHOPPING WHEN SHE NOTICED GLASS ON THE GROUND BEHIND THE CAR. THINKING IT WAS VANDALIZED WE CALLED THE POLICE. UPON THE PATROLMAN'S EXAMINATION HE NOTED THAT IT LOOKS LIKE IT WAS BROKEN FROM THE INSIDE! I AGREED. THE VEHICLE WAS PARKED IN MY DRIVEWAY AND WAS LOCKED.

LOST CONTROL ON MY STEARING DRIVING TO MY WORK THIS MORNING. I WAS DRIVING ON STRAIGHT ROAD WHEN I STARTED EXPECTING LOST OF STEARING, CAR WAS ALMAST START DRIVING TO THE CURB. I PUT ON BREAKS AND CAR WOULDN'T STOP. TRYED TO MANEUVER CAR TO STOP FROM GOING ON CURB AND TURNING TO OPPOSITSIDE BUT THERE WAS OUTCOMING TRAFFIC, BUT WAS VERY UNFORTUNATE TO CONTROL THAT IS WAS STILL DRIVING EVEN I WAS PUSHING ON THE BREAKS AND CAR WENT ALL THE WAY TO SIDE OF THE OPPOSITE DIRECTION AND FLUE TO THE FIELD AND DREW THERE FOR 100-200 FEET UNTILL IT IS STOPPED. I WAS LUCKY SURVIVE, BECAUSE THERE WAS ELECTRIC POLE AND SOME UNEVEN LAMDSCAPE THAT I CULD BEEN INJURED OR EVEN DEAD. DANGEROUS! CAN'T EXPLAIN FEAR I EXPERIENCED THIS MORNING. SCHEDULED TIME WITH FORD AT SAWMILL IN DUBLIN, OHIO TO CHECK WHAT IS WRONG WITH THIS CAR!

GOT AN ERROR MESSAGE: "ADAPTIVE STEERING FAULT, NEED SERVICE", JUST AFTER THE MANUFACTURE WARRANTY EXPIRED. NEED TO SPEND ABOUT 1.8K TO FIX THIS. THIS SEEMS TO BE A COMMON ISSUE FOR MANY 2016 FORD EDGE SPORT. REALLY CONCERN ABOUT THE QUALITY AND SAFETY OF FORD CARS. SO DISAPPOINTED.

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE THE CONTACT'S WIFE WAS DRIVING 25-35 MPH, SHE HEARD AN EXPLOSIVE NOISE. THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PASSENGER SIDE BRAKE LINE EXPLODED. THE CONTACT ASSUMED THAT THE BRAKE LINE WAS TAMPERED WITH AND A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. WHILE DRIVING AT UNKNOWN SPEEDS, THE DRIVER'S SIDE BRAKE LINE EXPLODED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 173,000. THE VIN WAS NOT AVAILABLE.

TAKATA RECALL

TAKATA RECALL AUTONATION HAS SENT A LETTER FOR RECALL ON TAKATA AIRBAGS BUT HAS NO REPLACEMENT AIRBAGS.THERE IS ALSO A RECALL FOR CORRODED GAS TANK. I SEE NONE OF THESE IN YOUR RECALL DATABASE SO I ASSUME THE RECALL HAS BEEN RESCINDED.I WAS WAITING FOR AIRBAGS TO COME IN TO GET IT REPAIRED TOGETHER. THAT NEVER HAPPENED. THIS IS A COMPLAINT ABOUT THE PROCESS WHICH LEAVES IT UNRESOLVED BY FORD.

IF DRIVING IN A VERY SLIGHT DRIZZLE OR MIST, THE WIPERS DO NOT OPERATE PROPERLY IN THE INTERMITTENT MODE OR SINGLE SWIPE OPERATION. THE WIPERS WIPE THE MOISTURE OFF, THEN STICK, OR STUTTER AND JUMP ON THE RETURN. AT HIGHWAY SPEED WIND GETS UNDER THE WIPER WHEN IT JUMPS AND CAUSES A HARD SLAP AGAINST THE WINDSHIELD. THIS IS DANGEROUS AS VISIBILITY IS IMPAIRED - PARTICULARLY DANGEROUS AT NIGHT IN A SLIGHT RAIN. UPLOADED IS RECORD OF REPAIR VISIT. MORE SERIOUS EVENTS ON LONG ROAD TRIP 09/25-10/14/2018.

I AM CONTINUING TO DOCUMENT EACH OCCURRENCE OF THE ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT. BY THE TIME I GET TO THE DEALERSHIP THEY CAN'T DUPLICATE THE PROBLEM AND THE VEHICLE WILL NOT HOLD THE CODES. THE LIGHT GOES OUT. IT CAME ON OCTOBER 28, 2018 AT 9PM AT 21870 MILES. I WENT BACK TO MY VEHICLE FIVE MINUTES LATER AND IT WAS OUT. I DROVE TO WORK THIS MORNING AND THE LIGHT CAME ON AGAIN. I WAS DRIVING AROUND 5/10 MPH AND THE STEERING WHEEL WAS TILTED TO THE RIGHT DESPITE THE WHEELS BEING STRAIGHT. IF I CAN'T TAKE IT DO THE DEALER AND HAVE THEM ADDRESS IT, I'M NOT SURE WHAT ELSE TO DO. THERE IS A TECHNICAL SERVICE BULLETIN ON THIS TO REPLACE THE STEERING WHEEL BUT I AM TOLD THAT SINCE THE VEHICLE WON'T RETAIN THE CODES WHEN THE LIGHT GOES OUT, THEY CAN'T DO ANYTHING.

I PARKED MY CAR IN A LOT W/OUT ANY ISSUES. WHEN I RETURNED TO THE VEHICLE AND STARTED THE CAR AND PUT THE CAR INTO REVERSE GEAR, A WARNING LIGHT "ADAPTIVE STEERING FAILURE" WAS DISPLAYED. THE WHEEL SEEMED TO NOT BE CENTERED WHEN DRIVING STRAIGHT. I EVEN TRIED SHUTTING OFF THE CAR AND RESTARTING, BUT TO NO AVAIL. I PARKED IT AT HOME AND THE NEXT DAY STARTED IT TO SHOW MY HUSBAND AND THE LIGHT WAS NO LONGER ON. THE STEERING WHEEL STILL SEEMS OFF THOUGH. I'M TERRIFIED TO DRIVE THE CAR AND AM HOPING THE DEALERSHIP WILL BE THOROUGH IN INVESTIGATING THE REASON FOR THIS.

ADAPTIVE STEERING FAULT. VEHICLE WAS STATIONARY AND TRANSMISSION IN PARK MILEAGE 33205.9. UPON STARTING, THE WARNING MESSAGE APPEARED. AFTER ACKNOWLEDGMENT OF MESSAGE, THE DASH LIGHT REMAINED ON. IMMEDIATELY DROVE TO DEALER FOR SERVICE AND SHOWED WARNING TO SERVICE MANAGER. WAS NOT ABLE TO HAVE A TECHNICIAN REVIEW ISSUE AS TO LACK OF AVAILABILITY. SCHEDULED NEXT AVAILABLE APPOINTMENT, 6 DAYS LATER. ADVISED THAT SITUATION IS SAFE TO DRIVE. LIGHT WENT OFF UPON SHUTDOWN. WARNING APPEARED AGAIN AT 33324.1 MILES, STATIONARY IN PARK. RETURNED TO DEALER DURIN APPOINTMENT. ADVISED AFTER TECHNICIAN ASSESSMENT THAT I HAVE A FAULTY ADAPTIVE STEERING COMPONENT REQUIRE STEERING WHEEL REPLACEMENT. NEED TO HAVE FORD AUTHORIZATION FOR REPAIR, RESCHEDULED FOR SERVICE REPAIR. ADVISED THAT THERE IS NO VEHICLE LOANER FOR THIS SERVICE. ALSO, ADVISED THAT IT IS SAFE TO DRIVE WITH THIS CONDITION. VEHICLE HAS EXHIBITED A STIFFNESS IN STEERING SINCE THIS INCIDENT HAS STARTED. CONFIDENCE ON VEHICLE'S SAFETY IS COMPRISED.

FORD EDGE SEL 2016 VIN * [XXX] 22,500 MILES SINCE I ACQUIRED IT (HE,SHE) HAS A PROBLEM OF WHEN I AM TRAVELING A HIGHWAY AND THE SPEED COMES TO 60 MPH THE ENGINE IS IN DISCHARGE REVOLUTIONIZE RAISING A HILL AN EVIL ENTERS(APPROACHES) SMELL OF GASES OF THE INTERIOR OF THE CAR, I HAVE TO REDUCE THE SPEED AND OPEN CRYSTALS OF THE CAR IN ORDER THAT THE SMELL GOES OUT AND COULD BE BREATHED WELL. I IT HAVE TAKEN IN 3 OCCASIONS TWO WORKSHOPS AUTHORIZED BY FORD FOR GUARANTEE AND THEY CANNOT FIND ANYTHING, THEY ME INFORM THAT THE COMPUTER DOES NOT REFLECT ANYTHING. THE LAST OCCASION I ASKED THEM TO REALIZE A TEST(PROOF) OF ROAD WITH A SCANNER AND THEY REFUSED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE ADAPATIVE STEERING FAULT SERVICE REQUIRED LIGHT KEEPS COMING ON. IT'S COME ON SEVERAL TIMES BUT SINCE THE DEALERSHIP CAN'T OR WON'T FIX IT BECAUSE THEY CAN'T DUPLICATE THE PROBLEM AND LIGHT GOES OUT AND APPARENTLY DOES NOT STORE CODES, I'VE BEGUN THE PROCESS TO DOCUMENT THE DATES, TIMES AND MILEAGE IT COMES ON AND GOING FORWARD WILL TAKE A PICTURE EVERY TIME IT HAPPENS. IT HAPPENED ON OCTOBER 3, 2018 AT 930 @ 21,499 MILES AS I WAS PULLING INTO THE DEALERSHIP. THEY TOLD ME THEY COULD "SEE" IT OR GET TROUBLE CODES. ON OCTOBER 11, 2018 AT 0900 AND 1620. IT WENT OUT WHEN I DROVE AT LUNCH ON THE 11TH AND THEN CAME BACK ON WHEN I WAS DRIVING HOME. THERE IS A TECHNICAL SERVICE BULLETIN ON IT BUT THEY REFUSE TO DO ANYTHING. I'M PETRIFIED TO DRIVE A VEHICLE WITH LESS THAN 22,000 MILES ON IT AND FORD DOES NOT SEEM TO CARE.

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE OPERATING THE VEHICLE, THE TEMPERATURE GAUGE INCREASED TO "HOT" AND THE "COOLANT OVERHEATED" MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO PARK CITY FORD (3333 INWOOD RD, DALLAS, TX) WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL VOLTAGE SURGE HAD DAMAGED THE BATTERY, WIRE HARNESS, FUSE BOX, AND COOLING FAN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

REAR WINDOW SHATTERED FOR NO REASON ON MY 2016 FORD EDGE SPORT WITH ONLY 19,000 MILES. GOT OUT OF MY CAR AND CLOSED MY FRONT DOOR AND POP AND CRUMBLING NOISE ONLY TO DISCOVER THE REAR WINDOW CAVED IN WAS ALL SHATTERED AROUND THE BOTTOM EDGES. HAVE SEEN SEVERAL POSTS, PICS AND FORUMS ONLINE ABOUT THIS HAPPENING. WHY IS FORD NOT BEING HELD ACCOUNTABLE. DEALER SAID IT'S NOT COVERED DESPITE'S IT BEING A COMMON ISSUE. HAD TO FILE AN INSURANCE CLAIM AND PAY MY DEDUCTIBLE FOR SOMETHING THAT FORD SHOULD BE RESPONSIBLE FOR. LUCKILY I WAS PARKED WHEN IT HAPPENED.

THE ADAPTIVE STEERING FAULT SERVICE REQUIRE LIGHT KEEPS COMING ON. WHEN TRYING TO GET THE DEALERSHIPS TO LOOK INTO IT I AM TOLD IT WON'T SHOW AN CODES OR THEY DON'T SEE THE LIGHT. I DON'T KNOW HOW THIS IS POSSIBLE. THEY SAY THEY CAN'T DUPLICATE AND BY THE TIME IT COMES ON AGAIN IT WILL TURN OFF AFTER SO MANY "KEY" CYCLES. APPARENTLY, THERE IS A KNOWN ISSUE BUT THEY STILL WON'T DO ANYTHING TO FIX IT. IT MAKES THE STEERING WHEEL CROOKED AND SEEM LIKE IT'S STEERING WRONG. I JUST HOPE THE STEERING DOESN'T FAIL WHILE DRIVING IT.

6 MONTHS AGO I HAD MY WIPER BLADES REPLACED AS RECOMMENDED BY DEALER. WVER SINCE THEN IF ITS RAINING MILDLY THE DRIVERS WIPER BLDE GETS STUCK AND IT WAS WHILE I WAS TRAVELING ON A TRIP. FELT UNSAFE. FORD HAS REPLACED THESE BLADES TWICS AND EVEN THE MOTOR FOR WIPERS. IT IS STILL HAPPENING. I THINK QUALITY OF THE BLADES ARE NOT GOOD. THIS ALWAYS HAPPENED WHILE DRIVING AND IF IT WAS NOT HEAVILY RAINING JUST REGULAR RAIN. I MUST SAY HOWEVER THT FORD DEALER HAS TRIED THEIR VERY BEST AND HAVE ALWAYS BEEN WONDERFUL. I JUST FEAR THAT WIPER BLADES ARE NOT OF GOOD QUALITY

SEPT 5,2018 HAD A BAD ACCIDENT WHOLE FROM END CRUSHED HIT MY HEAD ON SIDE WINDOW AND BRUISED RIBS FROM SEAT BELT AIR BAG NEVER WENT OFF. THE OTHER CAR INVOLVED AIR BAGS DEPLOYED FRONT AND SIDE, COLLISUION SHOP EVEN SAID AIR BAGS SHOULD HAVE GONE OFF THE CAR WAS IN MOTION CROSSING STREET ON A CITY STREET COULDN'T EVEN DRIVE CAR HAD TO BE TOWED

BRAKES FAILED AND ACCIDENT RESULTED

THE CAR WAS PARKED. THE HEAD LIGHTS TURNED ON/OFF A COUPLE OF TIMES, THE INTERIOR LIGHTS TURNED ON/OFF, AND THE DRIVER AND PASSENGER DOOR WINDOWS OPENED AND CLOSED SPONTANEOUSLY. BOTH KEY FOBS WERE IN THE HOUSE AT LEAST 40 FEET FROM THE CAR. THE CAR DOES NOT HAVE REMOTE START OPTION. THE CAR WAS PARKED IN FRONT OF AN ATTACHED GARAGE. THE HOUSE IS IN A RURAL AREA AT LEAST 1/4 MILE FROM THE NEAREST HOUSE. THE OBVIOUS CONCERN IS SECURITY WITH REGARD TO THEFT IN AN URBAN SETTING. ALSO POSSIBLE WATER DAMAGE IF THIS WAS TO OCCUR DURING A RAINSTORM. IT WAS WITNESSED BY THREE DIFFERENT PEOPLE. THE ONLY "RF" DEVICES ACTIVE IN THE HOUSE WERE A CORDLESS PHONE, TWO CELL PHONES, AND A WIFI ROUTER.

I BOUGHT A 2016 EDGE TITANIUM LAST YEAR. THE WRENCH ENGINE LIGHT CAME ON THIS WEEK. WHEN I TOOK THE EDGE TO THE DEALER, THE FIRST THING THE DEALERSHIP DID WAS LOOK INTO THE ENGINE COMPARTMENT AND EXPLAINED THAT MY WIRES AND SENSORS WERE CHEWED BY RABBITS OR MICE. I LEARNED THE ELECTRICAL WIRING SYSTEM IS SOY BASED. I ASKED IF THE DEALER COULD REPLACE THE WIRES AND SENSORS WITH NON-SOY PRODUCTS AND WAS TOLD FORD DOES NOT MAKE A NON-SOY BASED WIRING SYSTEM. I LIVE IN COLORADO AND WE USE OUR VEHICLES OUT SIDE FOR CAMPING, VACATIONS, AND DRIVING. ANIMALS APPARENTLY LOVE SOY. THERE ARE PLENTY OF OPPORTUNITIES FOR ANIMALS TO DESTROY WIRING SYSTEMS WHERE I LIVE. THIS COST ME $1,050. THIS ALSO HAPPENED TO MY BROTHER WHO LIVES IN MISSOURI. HE HAD A 2016 FORD FUSION. IT WAS PARKED IN HIS DRIVEWAY 4 WEEKS. HE COULD NOT START HIS CAR AND HAD IT TOWED TO HIS DEALERSHIP. HE WAS INFORMED HE HAD TO HAVE HIS ELECTRICAL WIRING AND SENSORS REPLACED, WHICH COST HIM $2,000. THIS NEVER HAPPENED TO ME BEFORE, OR MY BROTHER, AND I HAVE PURCHASED FORDS SINCE THE 1970S. I FEEL FORD SHOULD OFFER THE OPTION TO REPLACE THESE DEFECTIVE WIRING SYSTEMS WITH A NON-SOY PRODUCT AND REIMBURSE US FOR THIS DAMAGE. WHEN THE DEALERSHIP IS DONE WITH THE REPAIR, I WILL BE HAPPY TO PROVIDE THE REPAIR BILL.

THE FRONT SUNROOF ON MY FORD EDGE 2016 CRACKED FOR NO REASON. DOES NOT APPEAR TO HAVE BEEN HIT BY ANY OBJECT. HAS WAVY CRACK WHICH STARTS ON FRONT DRIVER SIDE CORNER AND RUNS BACKWARD. I OPENED THE INSIDE COVER WHILE PARKED ON A CITY STREET AND NOTICED THE CRACK.

MY BRAKES WERE SEVERED FROM INSIDE THE ENGINE. I HAD NO BRAKES DRIVING AND I AM IN SALES AND DRIVE FOR A LIVING. THEY TOLD ME IT COULD HAPPEN AGAIN SINCE THERE ARE 4 HOSES TOTAL AND ONLY ONE WAS REPAIRED I COASTED INTO THE GOODYEAR IN TUSTIN, CA

THE ADAPTIVE CRUISE CONTROL WILL SLAM ON THE BRAKES WHEN PASSING A LARGE TRUCK IN AN ADJACENT LANE AT HIGHWAY SPEEDS. IT SEEMS TO BE MOST PREVALENT WHEN IT IS CLEAR AND SUNNY. THE VEHICLE THINKS THERE IS AN OBSTACLE IN OUR LANE. THE SYMPTOMS ARE THE SAME AS THOSE OUTLINED IN A RECALL ISSUED FOR THE 2015-2016 FORD F-150 TRUCKS.

VEHICLE LOST ASSISTED STEERING WHILE IN A PARKING LOT, MAKING IT INCREDIBLY DIFFICULT TO STEER. THE SCREEN ON THE DASH POPPED UP WITH THE MESSAGES'STEERING ASSIST FAULT' 'SERVICE ADVANCETRAC' AND 'HILL START ASSIST DISABLED'. I AM 250LBS, AND I FOUND IT VERY DIFFICULT TO STEER TURN THE WHEEL. THERE IS NO DOUBT IN MY MIND THAT IF MY WIFE WAS TRAVELING DOWN THE HIGHWAY WHEN IT HAPPENED, IT WOULD HAVE RESULTED IN A WRECK. FORD SAID THE STEERING GEAR WAS THE PROBLEM, AND IT WOULD BE $2397.25 FOR THE REPAIR. THE VEHICLE HAS 40,700 MILES AND I CAN'T BELIEVE SOMETHING AS CRITICAL AS THE STEERING WOULD FAIL AT SUCH LOW MILEAGE.

TAKATA RECALL, FOR THE PAST TWO MONTHS I HAVE HAD A WARNING MESSAGE COME UP "ADAPTIVE STEERING FAULT SERVICE REQUIRED" THE SERVICE THAT IS REQUIRED, IS TO REPLACE MY STEERING WHEEL. ADAPTIVE STEERING WAS PLACED ON ALL 2016 FORD EDGE TITANIUM, NOW I'M WORRIED ABOUT THE SAFETY OF MY CAR, BECAUSE THERE IS A FAULT AND THE ONLY WAY TO FIX THE FAULT IS TO PAY AND REPLACE A STEERING WHEEL ON A CAR THAT'S LESS THEN 5 YEARS OLD.

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE THE VEHICLE WAS REVERSING FROM A PARKING SPACE, THE SUN ROOF CRACKED AROUND THE EDGES OF THE SUN ROOF FRAME. THE VEHICLE WAS TAKEN TO THE DEALER (VERNER-CADBY FORD, 1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004, (973) 575-0333), BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN INFORMED THE CONTACT THAT THE SUN ROOF FAILURE WAS NOT COVERED UNDER THE VEHICLE'S WARRANTY; THEREFORE, ANY REPAIRS WOULD BE THE RESPONSIBILITY OF THE VEHICLE OWNER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE SUN ROOF FAILURE WAS NOT COVERED UNDER THE VEHICLE'S WARRANTY. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 19,800.

MY SUNROOF HAS CRACKED 4 TIMES. THERE MULTIPLE WAVY CRACKS ALL OVER THE WINDOWS. IT HAS BEEN REPLACED 3 TIMES AND AFTER THE THIRD ROOF, IT WAS CRACKED AGAIN WITHIN A MONTH. MY DEALER WILL NOT FULLY COVER THIS ROOF. I AM TOLD THAT IT IS FROM ROCK CHIPS BUT HONESTLY BELIEVE THERE IS A DEFECT IN THE GLASS OR POSSIBLY THE FRAME TO CAUSE THE CRACKS. ONCE I GET A NEW GLASS, IT IS CRACKED AGAIN WITHIN A MONTH. I AM WORRIED ABOUT THE SAFETY OF THE GLASS. MY REAR WINDOW SHATTERED AS WELL WHILE PARKED AND FROM CLOSING THE DRIVER DOOR. I BELIEVE MY SUN ROOF HAS CRACKED ON STATIONARY AND DRIVING CONDITIONS.

I HAD AN ACCIDENT ON NOVEMBER 30, 2016. I WAS HIT HEAD ON ON A CITY STREET AND SPUN AROUND. I TRIED TO PUT MY FOOT ON THE BRAKES BECAUSE MY CAR KEPT GOING BUT THE AIRBAG WAS IN THE WAY AND I COULDN'T GET TO THE BRAKE. MY CAR KEPT GOING AND I WAS HEADED FOR AN OFFICE BUILDING. I RAN INTO THE BUILDING BECAUSE I COULDN'T GET MY FOOT ON THE BRAKE DUE TO THE AIRBAG IN THE WAY. THIS ACCIDENT COULD HAVE BEEN MUCH WORSE IF THERE WERE OTHER CARS IN THE AREA THAT I NEEDED TO AVOID OR IF I WAS HEADED FOR A CLIFF MY CAR WAS TOTALED.

MY HUSBAND WAS DRIVING WHEN HE OPENED THE SUN VISOR. I LOOKED AND THOUGHT THERE WAS ICE ON THE SUNROOF BECAUSE OF THE STRANGE SWIRL PATTERN. IT IS NOT COLD ENOUGH TO HAVE ICE LIKE THAT WHERE I LIVE. MY HUSBAND SAYS LOOK ITS CRACKED. THE PANORAMIC SUNROOF CRACKED IN A SWIRLED PATTERN. I TOOK THE CAR TO A PROFESSIONAL AUTO GLASS PLACE AND THE REPAIR GUY SAID HE DID NOT SEE ANY SPOTS WHERE THERE WOULD BE IMPACT. SO I THOUGHT MAYBE IT WAS A GLASS DEFECT. I TOOK TO THE DEALER AND THE SERVICE MANAGER GETS UP AND STARTS POKING THE GLASS WITH A PEN AND SAYS THERE ARE 2 PLACES OF IMPACT SO IT MUST HAVE HAD A ROCK HIT IT AND SKIP ALONG AND CRACK IT TWICE.

CAR STALLS OUT AND LOSES POWER AND SYMPTOMS HAVE THE POTENTIAL TO BE FATAL. THIS USUALLY HAPPENS UNDER ACCELERATION AND HAS ALMOST CAUSED 2 REAR-END ACCIDENTS. AS I ACCELERATE THE CAR THUMPS WHEN THE ENGINE STALLS AND THEN THE CAR LOSES ALL ACCELERATION. THIS SUDDEN LOSS OF POWER IS ESPECIALLY DANGEROUS WHEN HAPPENING ON THE HIGHWAY OR RAMP GETTING UP TO THE HIGHWAY. THESE ARE THE TWO PLACES IT CONSISTENTLY HAPPENS. THE CAR HAS BEEN TAKEN TO THE DEALERSHIP TO BE SERVICED 5 TIMES FOR THE SAME ISSUE WITHOUT RESOLUTION. I WON'T LET MY FAMILY DRIVE THE CAR FOR FEAR OF INJURY TO HER. I'M PAYING FOR A DEFECTIVE PRODUCT. I DO NOT FEEL SAFE IN THIS VEHICLE AND I DON'T GET THE SENSE THAT FORD IS TRYING TO FIX THE ROOT ISSUE.

ENGINE SHUT DOWN WHILE DRIVING WITH NO WARNING. VEHICLE ENTERED "ACCESSORY MODE" WHICH KEPT ALL OF THE INSTRUMENTS LIGHT UP, WAS ABLE TO STEER OFF THE ROAD AND RE-START THE CAR. VEHICLE WAS IN MOTION ON A CITY STREET WITH HEAVY TRAFFIC.

CAR DRIVING AT 55-70 MPH STRAIGHT LINE DOWN HIGHWAY AND SUDDENLY DIES. CAR STILL HAS ACCESSORY POWER, HIT HAZARD LIGHTS AND TRIED TO COAST TO SIDE OF ROAD WITHOUT GETTING HIT. UPON STOPPING CAR WILL IMMEDIATELY RESTART. YELLOW WRENCH LIGHTS UP ON DASH.

DRIVING DOWN THE INTERSTATE AT 80 MPH IN MOTION WHEN THE CAR STARTED TO GO INTO 'LIMP MODE.' THE DASH STATED THERE WAS 'LOW OIL PRESSURE' AND 'CHECK AIRBAGS.' WITHIN THE NEXT THREE SECONDS THE CAR STARTED TO LOSE POWER AND POWER STEERING WAS SHUT OFF. THE CAR STARTED SLOWING DOWN AT A DRAMATIC RATE LEAVING ME STRANDED. AFTER THE CAR KILLED THE ENGINE I WAS NOT ABLE TO RESTART THE CAR. THE CAR WOULD TURN OVER, BUT NOT HOLD POWER IT WOULD DIE IMMEDIATELY. I WAS FINALLY ABLE TO START THE CAR AFTER WAITING 10 MINUTES. THE CAR WOULD START AND HOLD POWER. THE CHECK ENGINE LIGHT AND AIRBAG LIGHT WERE ON. I WAS ONLY ABLE TO DRIVE A MILE BEFORE THE PROBLEM WOULD START ALL OVER AGAIN. THIS HAS HAPPENED TO ME ON MULTIPLE OCCASIONS AVERAGING ABOUT EVERY 2,000 MILES. IT HAS HAPPENED IN BLIZZARD CONDITIONS, RAIN, AND ON A 50 DEGREE DAY. ALSO WHILE DRIVING 35 MPH AND ON A HIGHWAY GOT 55 MPH. I HAVE TAKEN THE CAR INTO FORD AND THEY TOLD ME THERE IS NOTHING WRING WITH THE CAR. WHEN PLUGGING THE CAR INTO THE SYSTEM TO LOOK FOR THE PROBLEM THEY STATED NOTHING SHOWS UP, EVEN WITH THE CHECK ENGINE LIGHT ON.

CAR WAS PARKED, RUNNING, IN A DRIVEWAY WHILE I WAS SITTING IT IN. IT CAME OUT OF PARK AND STARTED ROLLING BACKWARD.

THE DRIVING LIGHTS ILLUMINATE THE ROADS POORLY AND I'VE HAD THEM ADJUSTED TWICE IN ORDER TO IMPROVE NIGHT DRIVING VISIBILITY. ALSO, THE DRIVER'S DOOR DOESN'T LATCH RELIABLY AND I'VE HAD IT ADJUST ED TWICE AND NOW THE DOOR WHISTLES. THE DOOR AJAR LIGHT SIGNALS THE DOOR ISN'T PROPERLY SHUT. THERE IS POOR COORDINATION BETWEEN THE KEYLESS FOB AND THE DOOR UNLOCKING BOTH OF THESE PROBLEMS ARE ONGOING.

PLEASE ALLOW ME TO QUALIFY THIS DOCUMENTATION BY STATING THAT WE HAVE NOT YET BROUGHT THIS AUTO BACK TO THE DEALER AT THIS TIME. WE PURCHASED THE CAR LESS THAN A YEAR AGO. THE CAR HAS FEWER THAN 3,000 MILES. IN THE PAST WEEK WE ARE SEEING THE ADAPTIVE STEERING WARNING LIGHT COME ON AFTER STARTING AND AS SOON AS PUTTING THE CAR INTO GEAR. THIS HAS OCCURRED 4 TIMES IN THE PAST WEEK. WE HAVE NOT NOTICED ANY DIFFERENCE IN STEERING, THE WHEEL TURNING OFF CENTER, NONE OF THE ISSUES REPORTED BY NUMEROUS OTHER PEOPLE ON THE WEB. BUT I CERTAINLY EXPECT THIS TO HAPPEN AT SOME POINT. MY CONCERN IS HOW MANY REPORTS ARE ON THE WEB FROM OWNERS WHO EXPERIENCE THIS FAULT. AND THE MANY VARIATIONS OF HOW DIFFERENT FORD DEALERS CHOOSE TO MANAGE THE PROBLEM. EVERYTHING FROM REPLACING THE STEERING WHEEL TO THE GOOD OLD "WELL, WE CAN'T REPLICATE THE PROBLEM" BRUSH OFF. ONCE AGAIN, I HAVE NOT YET VISITED MY FORD DEALER BUT EXPECT TO VERY QUICKLY. I HAVE NO IDEA WHAT THEY WILL DO, IF THEY WILL DO ANYTHING, OR HOW LONG IT WILL TAKE. WHAT I DO KNOW IS THE FOLLOWING....... AN ISSUE OF THIS NATURE CONSTITUTES, IN MY MIND, A QUESTIONABLE LEVEL OF SAFETY CONCERN BE IT MILD OR MAJOR. THE OWNER OF THE VEHICLE MUST PAY FOR ADDITIONAL EXPENSES BY MISSING WORK, MAYBE RENTING A CAR, TO HAVE THIS PROBLEM POSSIBLY RESOLVED OR POSSIBLY NOT. AND IN THE INTERIM DRIVE WITH A CONCERN FOR SAFETY. BECAUSE NOT EVERYONE CAN JUST STOP WHAT THEY ARE DOING WHEN THAT LIGHT COMES ON AND DRIVE TO A FORD SERVICE CENTER WHICH, FOR THE MOST PART, IS ONLY OPEN M-F AND USUALLY REQUIRES APPOINTMENTS IN ADVANCE. I AM KEEPING MY FINGERS CROSSED THAT OUR DEALER, WHICH WE BOUGHT TWO NEW 2016 CARS FROM LAST YEAR, WILL BE PRO-ACTIVE IN ADDRESSING THIS PROBLEM ONCE WE CAN BRING THE CAR IN. BUT I BELIEVE THE NHTSA MUST BECOME INVOLVED AND DEMAND THAT FMC DEVELOPS A FIX AND OFFERS A RECALL.

THE AUTOMATIC TAILGATE UNEXPECTED CLOSES ON YOUR HEAD, THERE IS NO SAFETY FEATURE IF YOU ARE UNDERNEATH THE TAILGATE!

I BOUGHT A 2016 EDGE SPORT IN JANUARY AND HAVE HAD TO TAKE TO THE SHOP FOR THE OIL PAN LEAKED 2 TIMES IN A MONTH STEERING WARNING LIGHT CAME ON FOR 1HR HEAD LINER HAD TO BE REPLACED BRAKE LIGHTS FILLED WITH WATER, BUMPER HAD TO BE REPLACED BECAUSE OF A HOLE FROM FACTORY. I ASKED FOR ANOTHER CAR THEY SAID NO I ASKED FOR MY MONEY BACK AND THEY SAID NO SO I HAVE A CAR WITH 11000 MILES THAT'S IN THE SHOP EVERY MONTH AND NOTHING I CAN DO ABOUT IT

VEHICLE WAS IN MOTION ON A COUNTY HIGHWAY APPROXIMATELY AT 45 OR 50 MPH. PAT STEERING AND VEHICLE ALSO MAY HAVE LOST POWER RESULTING IN CROSSING INTO LEFT LANE AND STRIKING A TREE. YES, THERE WAS DEER IN THE AREA AT THE TIME BUT THEY IN NO WAY. CAUSED THE ACCIDENT. APPEARED I HAD NO STEERING OR POSSIBLY BRAKES. STRUCK AN ASH TREE HEAD ON, PASSENGER SIDE TOTAL LOSS OF VEHICLE. SPENT 3 WEEKS IN THE HOSPITAL, FORTUNATE TO STILL BE ALIVE!! REPORTING THIS AS IT IS DEFINITELY A SAFETY ISSUE

FIRST MALFUNCTION EXPERIENCE (NOVEMBER 2, 2017): I WAS DRIVING ON LOCAL STREETS AT AROUND 40 MPH IN STEADY BUT LIGHT RAIN. WHILE USING THE WINDSHIELD WIPERS IN MANUAL MODE (PUSHING DOWN ON THE MULTI-FUNCTION STALK), THE WIPERS STOPPED WORKING. I TRIED SEVERAL TIMES WITHOUT ANY SUCCESS, SO I TRIED PUSHING THE STALK UP TO USE THE WIPERS ON INTERMITTENT OR FASTER SPEEDS. THAT DID NOT WORK EITHER. I PULLED OFF TO THE SIDE OF THE ROAD AT MY EARLIEST POSSIBILITY, TURNED THE CAR OFF AND TURNED IT BACK ON AND THE WIPERS STARTED WORKING PROPERLY. SECOND MALFUNCTION EXPERIENCE (NOVEMBER 13, 2017): LESS THAN ONE WEEK WE HAD THE SAME ISSUE WITH THE WINDSHIELD WIPERS. TRAVELING ON THE HIGHWAY AT AROUND 60 MPH IN LIGHT RAIN. WE WERE USING THE WIPERS IN MANUAL MODE WHEN THEY STOPPED RESPONDING. THE WIPERS STOPPED RESPONDING TO MANUAL ACTIVATION OR INTERMITTENT OR FASTER SPEED MODES. THE RAIN DID NOT PREVENT US FROM CONTINUING TO DRIVE AND IT WAS ABOUT FOUR MINUTES BEFORE WE TRIED THEM AGAIN IN HIGH SPEED MODE AND THEY RESPONDED. DURING THE TIME WE WERE EXPERIENCING THE PROBLEM WITH THE FRONT WIPERS, THE REAR WIPER FUNCTIONED PROPERLY.

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING 65 MPH, THERE WAS AN ABNORMAL CRACKING NOISE AND THE PANORAMIC MOON ROOF HAD SPIDER CRACKS WITHOUT WARNING. THE CONTACT CALLED FORD OF BRANFORD (301 E MAIN ST, BRANFORD, CT 06405) AND WAS INFORMED THAT THEY DID NOT REPAIR PANORAMIC GLASS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE GLASS WAS REPLACED ON MAY 17, 2017 WITH THE FAILURE MILEAGE AT 2,400. ADDITIONALLY, WHILE DRIVING 65 MPH ON NOVEMBER 18, 2017, THERE WAS AN ABNORMAL POPPING NOISE AND THE SUN ROOF CRACKED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE GLASS WAS ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE RECENT FAILURE MILEAGE WAS 8,800.

PANORAMIC VISTA ROOF CRACKED WHILE SITTING IN THE GARAGE. NO KNOWN IMPACT TO ROOF.

WHILE AT SLOW SPEED AND TURNING (I.E., IN A PARKING LOT), THE "ADAPTIVE STEERING FAULT/SERVICE REQUIRED" LIGHT WILL OCCASIONALLY COME ON AND THE STEERING WHEEL FEELS AS IF SOMETHING RELEASED OR SWITCHED INSIDE OF IT. THE STEERING WHEEL HAS REALIGNED SLIGHTLY OFF-CENTER SEVERAL TIMES BUT THE SYSTEM RESETS MOST OF THE TIME AFTER TURNING THE VEHICLE OFF AND RESTARTING IT SEVERAL MINUTES LATER. TWICE NOW THOUGH, THE STEERING WHEEL STAYED AT NINETY DEGREES WHILE DRIVING STRAIGHT. LOCAL FORD DEALERSHIP COMPLETED A SOFTWARE/CODE RESET TWICE, SO UNKNOWN IF IT IS AN ELECTRONIC OR MECHANICAL ISSUE. THE DEALERSHIP IS REFUSING TO ACKNOWLEDGE INFORMATION ADVISING STEERING WHEEL REPLACEMENT. THE INITIAL DIAGNOSIS WAS UNDER WARRANTY AT AROUND 26K MILES; SECOND RESET HAD TO BE DONE AT AROUND 46K. THE FAULT SEEMS TO ACTIVATE ONLY IF MOVING AT FIVE MPH OR LESS AND TURNING THE WHEEL IN EITHER DIRECTION.

VEHICLE VACUUM BRAKE BOOSTER HAS A LEAK THAT CAN BE HEARD IN THE CAB OF THE VEHICLE. IT IS NOT CURRENTLY COVERED BY THE WARRANTY HOWEVER A VACCUM TEST REVEALS LESS THAN RECOMMENDED PRESSURE IN THE SYSTEM. BRAKES ARE SPONGY WHEN USED. THE VEHICLE IN QUESTION HAS 6147 MILES. FORD REFUSES TO REPLACE THE VACUUM BOOSTER REGARDLESS OF MULTIPLE TECHNICIANS REPORTING THE ISSUE AND STATES THAT IT APPEARS TO ACT AS DESIGNED DESPITE LOSS OF BRAKING POWER SIGNIFICANTLY INCREASED STOPPING DISTANCE.

REAR PANORAMIC MOONROOF GLASS PANEL WAS CRACKED AND REPLACED BY A FORD DEALER (ON SEPTEMBER 12, 2017). DEFECTIVE GLASS WAS THE CAUSE AND FORD MOTORS WOULD NOT HONOR THEIR 3-YEAR MANUFACTURER'S WARRANTY FOR A REPAIR AT NO COST. FYI, THE INCIDENT OCCURRED PRIOR TO MY JULY VEHICLE PURCHASE FROM A CHEVROLET DEALERSHIP.

MY CAR WAS PARKED IN A SHOPPING CENTER. WHEN WE RETURNED TO THE VEHICLE AND STARTED THE CAR AND PUT THE CAR INTO FORWARD GEAR, A WARNING LIGHT "ADAPTIVE STEERING FAILURE" WAS DISPLAYED. IN ORDER TO DRIVE STRAIGHT, I HAD TO TURN THE WHEEL AT A FULL 90 DEGREE ANGLE. I EVEN TRIED SHUTTING OFF THE CAR AND RESTARTING, BUT TO NO AVAIL. AFTER PARKING IT AT HOME, I LET IT SIT FOR ABOUT AN HOUR, RESTARTED THE CAR, AND EVERYTHING WAS SUDDENLY NORMAL AGAIN. DROVE DOWN THE STREET, EVERYTHING SEEMED FINE AT THAT POINT. I HAVE A SHORT VIDEO, BUT I WILL UPLOAD A SCREENCAP THAT SHOWS THE WHEEL ORIENTATION WHILE DRIVING STRAIGHT.

STEERING WHEEL RANDOMLY GOES OFF CENTER, SOMETIME MORE SOMETIMES LESS, AS IF THE ADAPTIVE STEERING IS MALFUNCTIONING. THE CAR CONTINUES TO TRACK STRAIGHT AND HAS A PROPER ALIGNMENT. NO ERROR CODES OR WARNINGS ARE SHOWN.

DISPLAYS 'ADAPTIVE STEERING FAULT-SERVICE REQUIRED' ON DASH. HAVE BEEN TOLD BY THE DEALER, TITUS-WILL FORD IN TACOMA, WA THAT THE STEERING WHEEL NEEDS TO BE REPLACED BUT NO PARTS ARE AVAILABLE. THIS FIRST HAPPENED ON 4/12/2017 AND CALLED DEALER, WAS TOLD NO PROBLEM BRING IT IN WHEN CONVENIENT, TOOK IT IN ON JUNE,9, 2017 WHEN I WAS TOLD STEERING WHEEL NEEDS REPLACED BUT NO PARTS AVAILABLE AND HAVE SINCE HAD THE DATE OF AVAILABILITY SLID EVER SINCE.

AFTER COMING TO A COMPLETE STOP AT AN INTERSECTION, WITHOUT CONTINUALLY INCREASING THE PRESSURE ON THE ON THE BRAKE PEDAL IT WILL ALLOW THE CAR TO CREEP FORWARD.

TAKATA RECALL- ADAPTIVE STEERING FAULT-MY VEHICLE WAS PURCHASED ON NOVEMBER 16, 2016 AND IN THAT TIME ITS BEEN TO THE DEALERSHIP 3 TIMES FOR AN ADAPTIVE STEERING FAULT WARNING THAT CAME ON SHORTLY AFTER PURCHASING THE VEHICLE, TO WHICH NO ONE COULD FIGURE OUT WHY. BY MY THIRD ATTEMPT TO BRING THIS TO THE DEALERSHIP THEY FINALLY TOLD ME THAT HAD TO REPLACE THE WHOLE STEERING WHEEL. THE DEALERSHIP THEN SHOWED ME A NOTICE THAT WAS SENT OUT BACK BEFORE I BOUGHT MY CAR THAT THIS WAS AN ISSUE REGARDING THE STEERING THIS NOTICE WAS DATED NOVEMBER 3, 2016. I ORIGINALLY BOUGHT THIS VEHICLE FOR ITS SAFETY DUE TO HAVING A 5 YEAR OLD AND CURRENTLY PREGNANT, THEN TO FIND OUT THAT THIS HAD A DEFECT BEFORE PURCHASING THAT I WAS UNAWARE OF AND YET LEAD TO BELIEVE IT WAS STILL SAFE. THEN I RECEIVED A RECALL FOR THE DRIVERS SIDE AIRBAGS NOT FULLY FILLING UP AND THOSE HAD TO BE REPLACED. I HAVE CALLED BACK IN JUNE WHEN I RECEIVED THE LETTER AND HAVE BEEN TOLD THAT THEY ARE STILL WAITING FOR THE PARTS TO COME IN. IT IS NOW SEPTEMBER 26 WITH NO ANSWERS ON WHEN THESE TWO WILL BE FIXED FOR A 4TH TIME. I WAS TOLD THAT WHEN REPLACING THE STEERING WHEEL I MIGHT LOSE OUT ON SOME OF THE TECHNOLOGY THAT I PURCHASED MY CAR WITH AND I EXPECT SOME KIND OF COMPENSATION FOR THIS. THE STEERING DEFECT WARNING WOULD RANDOMLY COME ON, SOMETIMES WHEN I TURNED THE CAR ON, SOMETIMES WHEN I TURNED THE WHEEL, SOMETIMES WOULD TURN OFF AND THEN RANDOMLY COME BACK ON. THE DEALERSHIP DID DO A SOFTWARE UPDATE WHICH CHANGED THE FEEL OF THE STEERING WHEEL COMPLETELY AND THE WARNING CAME BACK ON TWO DAYS LATER. AS YOU CAN SEE THIS BRAND NEW VEHICLE ISN'T EVEN A YEAR OLD AND HAS BEEN IN THE SHOP MORE THAN MY USED CAR. EVERY TIME I HAVE TO LEAVE MY CAR AND THEY REFUSED TO GIVE ME A LOANER CAR MAKING ME MISS WORK EVERY TIME.

2016 FORD EDGE TITANIUM APPROX. MILEAGE 7600 DATE: FRIDAY SEPTEMBER 8, 2017 TIME: APPROXIMATELY 12:45 P.M. LOCATION: SOUTHBOUND ON WAUKEGAN ROAD/US HIGHWAY 41 NEAR INTERSECTION WITH CASIMIR PULASKI DRIVE (LIGHTED INTERSECTION), WAUKEGAN ILLINOIS DRIVING SOUTHBOUND IN LEFT LANE ON HIGHWAY 41 AT ABOUT 40 MPH. RIGHT LANE CLOSED FOR CONSTRUCTION WORK. WEATHER CLEAR AND DRY. ROADWAY FLAT AND STRAIGHT. SUDDEN LACK OF ACCELERATION EVEN WITH INCREASED PRESSURE ON GAS PEDAL. DASH SERVICE LIGHT (ORANGE WARNING) 'HILL ASSIST NOT AVAILABLE' WITH WRENCH. ALSO NOTICED AIRBAG LIGHT WAS LIT. HIT BRAKE PEDAL TO LIGHT UP THE WARNING LIGHTS FOR TRAFFIC BEHIND ME AND ALSO TURNED ON THE HAZARD FLASHERS. CAR ENGINE CONTINUED TO RUN BUT THE CAR WOULD NOT GO ABOVE ABOUT 1 MPH. SINCE RIGHT LANE AND SHOULDER WERE NOT ACCESSIBLE, I TURNED LEFT AT PULASKI DRIVE TO GET ONTO A SLOWER-MOVING, LESS-TRAFFICKED ROADWAY AND PULLED TO THE SHOULDER. CAR WAS BARELY MOVING. TURNED OFF THE IGNITION AND WAITED APPROXIMATELY 20-30 SECONDS. TURNED THE CAR BACK ON AND NO ERROR MESSAGES WERE DISPLAYED. TESTED FORWARD AND REVERSE GEARS WHILE ON THE SHOULDER AND FELT NORMAL ACCELERATION. MADE A U-TURN BACK ONTO PULASKI DRIVE, TURNED LEFT ONTO HIGHWAY 41/WAUKEGAN ROAD AND DROVE HOME. SERVICE ON 9/12/17 ' ONLY ERROR CODE WAS B1111 DESCRIBED BY TECH AS 'ABS PARKING BRAKE', CODE CLEARED BY TECH. SERVICE ON 9/19/17 ' COMPLETE DIAGNOSTICS RUN ' NO ERROR CODES. NO RESOLUTION.

THROTTLE BODY FAILURE - WHILE DRIVING ON THE FREEWAY, THERE WAS A CLUNK SOUND AND A WRENCH SYMBOL APPEARED ON OUR DISPLAY AND THE CAR LOST ALL POWER. WE COULD NOT ACCELERATE AND HAD TO CAREFULLY COAST TO NEAREST OFFRAMP. WE TRIED TO RESTART CAR AND IT DID TURNOVER BUT THE SAME PROBLEM REPEATED AFTER ABOUT ONE MINUTE. IT APPEARS THIS IS A COMMON PROBLEM WITH A VARIETY OF FORD MODELS. NO RECALL ON OUR VEHICLE. EXTREMELY DANGEROUS ISSUE.

THE RESISTANCE REQUIRED TO STOP THE DOWNWARD MOVEMENT OF THE POWERED LIFT GATE TO TOO GREAT. IF THE GATE WERE TO CLOSE ON A CHILD OR SMALL ANIMAL IT WOULD CAUSE INJURY. GATE WORKS ACCORDING TO FORD SPECS. HOWEVER A SMALL SOFTWARE CHANGE COULD CORRECT THE PROBLEM. I AM A MALE AND IT TAKES SEVERAL POUNDS OF RESISTANCE FOR ME TO CAUSE THE GATE TO REVERSE. MY WIFE CAN NOT STOP THE DOWNWARD MOVEMENT UNLESS SHE IS STANDING UNDER THE GATE. DEALER STATES THAT SEVERAL OWNERS HAVE REPORTED THE PROBLEM. IF THIS ISSUE IS NOT CORRECT SOMEBODY OR ANIMAL ARE GOING TO BE SERIOUSLY INJURED OR KILLED.

ADAPTIVE STEERING FAULT SERVICE REQUIRED LIGHT KEEPS COMING ON AND THEN GOES AWAY WHEN SHUT OFF AND STARTED.

ADAPTIVE STEERING ISSUE. LIGHT HAS INTERMITTENTLY CAME ON AND OFF, BUT YESTERDAY THE WHEEL WAS AT 90 DEGREES TO DRIVE STRAIGHT. SEEMS LIKE SAFETY COULD BE AN ISSUE. ESPECIALLY IF YOU WERE AT A LIGHT AND THE STEERING WHEEL WAS STRAIGHT AND YOU SIDE SWIPED THE CAR IN THE NEXT LANE. THIS MORNING THE LIGHT WAS OFF AND I'M CURRENTLY AT THE DEALER HAVE THEM CHECK AND HOPEFULLY RESOLVE THE ISSUE. I PURCHASED THIS VEHICLE FOR MY FAMILY AND I WANT TO ENSURE SAFETY IS NOT AN ISSUE.

MY 2016 FORD EDGE SPORT WITH 8745 MILES ON IT IS EXPERIENCING ADAPTIVE POWER STEERING ISSUES. AT APPROX. 5000 MILES THE WARNING LIGHT STARTING COMING ON AND OFF INTERMITTENTLY AND AS OF YESTERDAY THE LIGHT IS NOW STEADY AND THE STEERING WHEEL IS NOW NOT ALIGNED WITH THE DIRECTION THE WHEELS ARE POINTED WHILE DRIVING. THIS FEEL UNSAFE AND I CANT GET FORD TO LOOK AT IT UNTIL AUG 23, 2017

MY VEHICLE WAS ACCELERATING ON A STRAIGHT SECTION OF ROAD DURING RUSH HOUR (HAD AT LEAST A HALF TANK OF GAS). I WAS PUSHING NORMALLY ON THE GAS PEDAL TO KEEP MOVING AND SUDDENLY, WITHOUT WARNING, THE CAR DECELERATED AND LOST POWER AS IF I RAN OUT OF GAS. IT CAME TO A COMPLETE STOP. NO LIMP MODE, I HAD TO COAST TO A PLACE TO PULL OVER. POWER WAS ON AND ALL COMPONENTS WERE WORKING EXCEPT THERE WAS NO GAS WHEN I PUSHED THE GAS PEDAL. THE WRENCH ICON LIT UP ON THE DASHBOARD. WHEN I TURNED OFF AND THEN RESTARTED THE ENGINE THE GAS PEDAL WORKED SO I PUT IT IN "DRIVE" AND ACCELERATED CAUTIOUSLY. AFTER FIVE MINUTES, I LOST POWER AGAIN, JUST BEFORE ENTERING A MAJOR HIGHWAY. THE SUDDEN LOSS OF POWER COULD HAVE KILLED ME ON A HIGHWAY, OR IN THE MIDDLE OF ANY BUSY INTERSECTION, NOT TO MENTION HARM OTHER DRIVERS AND PASSENGERS. I TOOK IT TO FORD SERVICE THE NEXT DAY AND THEY SAID I HAD A BAD THROTTLE BODY. IT WAS NOT CONTAMINATED, IT JUST FAILED. THEY STATED THAT THIS WAS THE FIRST TIME THEY SAW A FAILED THROTTLE BODY IN A 2016 EDGE. (13,000 MILES). MY HUSBAND SAID IT HAPPENED TO HIM ONCE EARLIER THIS YEAR, AND HE IMMEDIATELY CALLED THE SERVICE DEPARTMENT FOR ADVICE. HE WAS INSTRUCTED TO TURN THE CAR OFF AND IT SHOULD BE FINE AFTER STARTING IT BACK UP. IT WORKED. THAT MAY BE A SHORT TERM SOLUTION - TO GET HOME. IT IS NOT A SOLUTION TO THIS LIFE THREATENING PROBLEM.

I ENTERED ON TO I-95 INTERSTATE ON RAMP. I LOOKED BACK OVER MY LEFT SHOULDER TO MERGE SAFELY ALONG WITH ACCELERATING AND THE CAR DECELERATED. MY 18 YEAR OLD SON WAS WITH ME AND HE SAID YOU NEED TO ACCELERATE. I TOLD HIM I COULD NOT ACCELERATE. THE DASHBOARD DISPLAYED A WRENCH ICON ALONG WITH A MESSAGE SAYING SEE OWNERS MANUAL. AFTER BARLEY BEING ABLE TO PULL OVER TO SAFETY I SHUT THE ENGINE OFF WAITED A FEW MINUTES AND RESTARTED IT. WE WERE ABLE TO RESTART THE CAR AND GET HOME. WHEN I CALLED THE DEALER THEY SAID IT'S THE THROTTLE BODY. I HAVE A 2016 FORD EDGE WITH 6,400 MILES.

THE INCIDENT HAS HAPPENED FOUR TIMES, SO FAR, TWICE WITHIN TWO MINUTES. DRIVING DOWN A STRAIGHT, FLAT ROAD AND THE CAR COMPLETELY SHUTS DOWN. ACCELERATOR DOES NOT WORK, AIR BAG SENSORS DEACTIVATE, COMPLETE LOSS OF CONTROL. CARS BEHIND HAD TO SWERVE INTO A DITCH TO AVOID HITTING MY CAR BECAUSE THE CAR COMPLETELY SHUTS OFF WITH NO NOTICE, GOING 50 MPH. NOW HAPPENS EVERY TIME I DRIVE VEHICLE FOR LONGER THAN 20-25 MINUTES. HILL START ASSIST NOT AVAILABLE MESSAGE APPEARS AND CAR SHUTS DOWN WITHOUT WARNING TRAVELING AT HIGH SPEEDS. SERVICE ENGINE LIGHT APPEARS AND SERVICE ENGINE NOTIFICATION. AIRBAG SENSOR OFF LIGHT ILLUMINATES. I'VE FOUND THIS HAS BEEN A KNOWN PROBLEM SINCE 2002 AND THERE HAVE BEEN NO RECALLS. THEY ARE STILL MANUFACTURING MALFUNCTIONING ETB IN VEHICLES AND SOMEONE IS GOING TO DIE. THANKFULLY, I WAS NOT ON THE EXPRESSWAY. I HAVE THIS ISSUE DOCUMENTED ON VIDEO, AS IT HAPPENS EVERY TIME I DRIVE MY 2016 FORD EDGE. HTTPS://WWW.LAW360.COM/ARTICLES/893102/FORD-HIT-WITH-THROTTLE-DECELERATION-DEFECT-CLASS-ACTION HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2014/FORD-TO-FIX-CARS-LIMP-HOME.SHTML HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 HTTP://WWW.AUTOREMARKETING.COM/RETAIL/FORD-TO-REMEDY-ETB-ISSUE-WITHOUT-OFFICIAL-RECALL

LEFT A LOCAL BUSINESS HEADING TO ANOTHER BUSINESS ON THE OTHER SIDE OF A FAIRLY BUSY HIGHWAY, WHEN I PULLED OUT IN THE INTERSECTION, CAR LOST ALL POWER. HILL SIDE ASSIST LIGHT CAME ON, WRENCH, CAR WAS RUNNING, BUT YET SEEMED DISENGAGED AS IF IT WERE IN NEUTRAL OR HAD NO POWER GOING TO TRANSMISSION OR WHEELS. WAS ABLE TO COAST TO SIDE OF THE STREET, WHERE I RESTARTED THE CAR ONCE WITH NO CHANGE, SHUT CAR OFF AGAIN AND LEFT A BIT LONGER BEFORE WE STARTING, CAR CRANKED OVER VERY HARD, DID ALLOW ME TO BE ABLE TO GET OFF THE HIGHWAY INTO THE GAS STATION, STILL NOT AT THIS POINT RUNNING LIKE IT SHOULD, CONTACTED LOCAL DEALERSHIP SERVICE DEPT, AFTER SITTING APPROX 5 PLUS MINS, CAR STARTED, ALL DASH LIGHTS WENT OUT EXCEPT THE ENGINE LIGHT. TOLD TO BRING CAR IN TO BE CHECKED OUT ASAP. FROM WHAT I'VE READ ON LINE THIS SEEMS TO BE A FAIRLY COMMON PROBLEM,BUT A VERY DANGEROUS PROBLEM. YOU HAVE NO IDEA WHEN THIS IS GOING TO HAPPEN AND ALL POWER SEEMS TO BE GONE AND YOU COASTING IN BUSY TRAFFIC AREAS TRYING TO GET OUT OF THE OTHER TRAFFICS WAY AND PREVENT A ACCIDENT. VERY UNHAPPY WITH OUR VEHICLE AT THIS POINT, HAVE LOST A LOT OF FAITH IN WHAT I CAN EXPECT, A PERSON, FAMILY COULD EASILY BE KILLED BY THE CAR PERFORMANCE. ALSO HAD A ISSUE WITH MANY DASH LIGHTS COMING ON AFTER CAR HAD BEEN PARKED AT A BUSINESS AND RESTARTED, THIS HAPPENED ON 3/26/17, APPROX 12000 MILES ON CAR. HILLSIDE START ASSIST LIGHT CAME ON, WRENCH, AIRBAG SYMBOL, STABLITY CONTROL, ABS LIGHTS AND STAYED ON OUR WHOLE TRIP HOME APPROX 14 MILES, WHEN CAR WAS SHUT OFF AND RESTARTED AFTER A BIT, ALL LIGHTS STAYED OFF, GARAGE INFORMED, NOTHING DONE ABOUT THIS ISSUE, ALSO HAVE ISSUES AT OUR LOCAL KWIK TRIP CAR SOMETIMES WON'T START, NOT DETECTING THE KEY, SEEMS THEY PUT OUT TO STRONG OF RADIO SIGNALS, KEY HAS TO BE PLACED BY TRANSMITER TO GET CAR TO START.

ADAPATIVE STEERING FAULT DURING NORMAL DRIVING. UPON TAKING TO DEALER THEY HAVE ADVISED THIS IS NOT SAFE TO DRIVE UNTIL STEERING WHEEL REPLACED. WHEEL IS ON BACK ORDER UNTIL 8/31/2017, THIS WILL BE 7 WEEKS AFTER I TURENED CAR INTO DEALER.

ADAPTIVE STEERING WHEEL FAULT WHILE MAKING SHARP U-TURN OR WHEN TURNING WHILE PARKING. THE MESSAGE APPEARS AND ALSO SOME NOISE AND STEERING WHEEL VIBRATION IS FELT. I'VE FOUND AN INTERNET FORUM WHERE MANY PEOPLE HAVE THE SAME ISSUE. HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/21044-ADAPTIVE-STEERING-FAULT MY CONCERN IT'S VERY DANGEROUS FOR THE CAR OWNER AND SURROUNDING

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT NOTICED AN ABNORMAL EXHAUST ODOR ENTERING THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE ISSUE WAS MORE PREVALENT WHILE USING THE AIR CONDITIONING UNIT IN THE VEHICLE. THE CONTACT WAS DIAGNOSED WITH CARBON MONOXIDE POISONING AND SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE LOCAL DEALER. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,066.

ADAPTIVE STEERING FAULT - INTERMITTENT ISSUE THAT CAUSES STEERING TO FEEL VERY TWITCHY AT HIGHWAY SPEED OR LETHARGIC AT SLOW SPEED. THIS HAS NOW HAPPENED ON MULTIPLE OCCASIONS. CEL IS NOT STORED ON THE COMPUTER, DEALER HAS NO WAY OF REPLICATING THE FAULT UNLESS IT HAPPENS AT THE DEALER. FAULT COMES AND GOES AS IT PLEASES. FAULT NORMALLY HAPPENS AFTER CAR IS PARKED AND TURNED ON AND GOES AWAY AT SOME POINT.

APPROXIMATELY 6000 MILES AFTER PURCHASE OF THE NEW VEHICLE IT BEGAN TO EXPERIENCE INTERMITTENT ADAPTIVE STEERING FAULTS. I COULD FIND NO PATTERN TO THE FAULTS APPEARANCE OR DISAPPEARANCE. THE FORD DEALER ATTEMPTED TO FIX THE ISSUE 3 SEPARATE OCCASIONS DURING WHICH TIMES THE VEHICLE WAS OUT OF SERVICE FOR AROUND 4 WEEKS. THE TOTAL DURATION OF THE PERIOD BETWEEN WHEN THE FAULT WARNING FIRST APPEARED AND THE PROBLEM WAS OSTENSIBLY FIXED IS CLOSER TO 5 -6 WEEKS. I WAS FORCED TO DRIVE THE VEHICLE (DUE TO THE NEED FOR PERSONAL AND WORK RELATED TRANSPORTATION) FOR MUCH OF THAT TIME DURING WHICH PERIOD I WAS VERY CONCERNED FOR MY SAFETY. THE FAULT HAS NOT RETURNED SINCE THE LAST REPAIR ATTEMPT WHEN THE DEALER REPLACED THE STEERING WHEEL. HOWEVER SINCE THE FAULT WAS INTERMITTENT I CANNOT BE SURE THAT THE ISSUE WILL RESURFACE AT A LATER DATE. WHEN THE STEERING FAULT FIRST APPEARED I DID SOME RESEARCH AND IT APPEARS THAT THE PROBLEM IS FAIRLY FREQUENT FOR LATE MODEL FORDS THAT HAVE THE SO-CALLED ADAPTIVE STEERING FEATURE. BELOW IS A LINK TO AN EXAMPLE THREAD ON A FORD VEHICLE OWNER'S FORUM WHERE MANY SIMILAR EXPERIENCES ARE RELATED: HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/21044-ADAPTIVE-STEERING-FAULT/ I BELIEVE THIS IS A PROBLEM WORTH INVESTIGATING.

STEERING DEFAULT WARNING LIGHT CAME ON AND SIDE WARNING ALARMS STOPPED WORKING WHILE DRIVING STRAIGHT AT 70 MPH ON AN EXPRESSWAY

CAR STEERING HARD TO KEEP WHEEL STRAIGHT. TROUBLE LIGHT INDICATES ADAPTIVE STERRING FAULT. THIS SHOULD BE UNDER WARRANTEE, AS THIS IS HAPPENING TO MANY PEOPLE.

ADAPTIVE STEERING FAULT INDICATOR LIGHT. STEERING WHEEL DOES NOT TRACK WITH FRONT WHEELS. DEALER UNABLE TO DETERMINE PROBLEM/FIX. 15000 MILES, THIRD TIME LIGHT CAME ON STEERING WHEEL MOVED ABOUT 30 DEGREES TO THE LEFT.

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V123000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT SPOKE WITH THE JACKIE JONES FORD DEALER WHERE IT WAS INFORMED THAT THE CONTACT THAT THEY HAD NO PARTS AND THE REPAIR WOULD NOT BE ABLE TO BE COMPLETED FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

APPROX TWO MONTHS AFTER PURCHASING THE VEHICLE, AND AGAIN APPROX. SIX MONTHS AFTER PURCHASING THE VEHICLE, THE STEERING WHEEL TURNED TO THE RIGHT APPROX. 15-30 DEGREES AFTER VEHICLE START ... AS VEHICLE SPEED INCREASED AND DECREASED, THE STEERING WHEEL WOULD MOVE RIGHT AND LEFT ... DURING THIS TIME, THE VEHICLE WOULD MAINTAIN A STRAIGHT TRACK ON THE GROUND ... AFTER TAKING THE VEHICLE TO THE DEALER, IT WAS DIAGNOSED AS WHEELS OUT OF ALIGNMENT ... HOWEVER, THE STEERING WHEEL OFFSET OCCURRED ALMOST IMMEDIATELY AFTER THE WHEELS WERE ALIGNED FOR BOTH INSTANCES ... AM CERTAIN THAT THIS ISSUE IS RELATED TO THE ADAPTIVE STEERING SYSTEM (2016 FORD EDGE SPORT IS THE FIRST VEHICLE TO GET THIS SYSTEM) ALTHOUGH I DID NOT GET AN ADAPTIVE STEERING SYSTEM FAIL LIGHT ON THE DASHBOARD DISPLAY ... THE STEERING WHEEL IS CURRENTLY TURNED TO THE RIGHT APPROX. 30 DEGREES ALTHOUGH THE VEHICLE CONTINUES TO DRIVE IN A STRAIGHT LINE ... I'LL BE TAKING THIS VEHICLE TO FORD FOR FURTHER INVESTIGATION BUT, TO DATE, THEY HAVE BEEN UNABLE TO IDENTIFY THE PROBLEM.

PARKED CAR AND SHUT DOWN. UPON STARTING CAR AND DRIVING OFF, THE STEERING WHEEL WAS COCKED 45 DEGREES TO THE LEFT. DEALERSHIP REALIGNED BUT LOCK TO LOCK WAS NOT THE SAME. DEALERSHIP CLAIMED IT WAS STEERING RACK BUT UPON INVESTIGATION DETERMINED ADAPTIVE STEERING PROBLEM. CAR NEEDED MORE THE SEVERAL FULL RESETS BEFORE IT WORKED.

ADAPTIVE STEERING FAULT ERROR MESSAGE. LOUD CLICK UPON TURNING STEERING WHEEL, WHEEL IS NOT CENTERED WHEN DRIVING STRAIGHT. DEALERSHIP STATES NEEDS TO SEE ERROR MESSAGE WHEN IT OCCURS BUT WHEN SHUTTING VEHICLE OFF MESSAGE DISAPPEARS AND SOMETIMES TAKE SEVERAL VEHICLE RESTARTS TO GET STEERING WHEEL TO CENTER

ADAPTIVE STEERING FAULT SERVICING REQUIRED MESSAGE. STEERING WILL IS NOT CENTERED WHEN DRIVING. LOUD CLICK NOISE HAPPENED UPON STEERING. DEALER STATES NEED TO SEE ERRROR MESSAGE BUT ONCE YOU TURN CAR OFF THE ERROR MESSAGE DISAPPEARS AND STEERING WHEEL APPEARS TO RECENTER AFTER RESTARTING CAR SOMETIMES SEVERAL TIMES.

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE STABILITY CONTROL, ABS, AND EMERGENCY BRAKE WARNING INDICATORS SUDDENLY ILLUMINATED. THE VEHICLE STALLED AND SHUT OFF. ALSO, THE HORN ERRONEOUSLY SOUNDED. THE VEHICLE WAS TAKEN TO MARSHALL MIZE FORD IN HIXSON, TENNESSEE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,212.

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY FELL AND PINNED THE CONTACT BETWEEN IT AND THE VEHICLE FOR A FEW MINUTES. THE CONTACT STATED THAT THE LIFTGATE WAS ABLE TO BE OPENED AFTER AN ADDITIONAL AMOUNT OF EFFORT WAS EXERTED. THE VEHICLE WAS TAKEN TO NATSEY FORD WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT SUSTAINED MODERATE BRUISING ON THE BACK AND NECK DUE TO THE FORCE OF THE LIFTGATE. MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,400. UPDATED 07/19/17*LJ *JS

DRIVING DOWN A STRAIGHT ROAD AT 50 MPH ON HIGHWAY 41 AND THE CHECK ENGINE LIGHT / WRENCH ICON CAME ON AT THE SAME TIME I HAD LOST ALL POWER TO ENGINE. HAD TO COAST TO SIDE OF ROAD THE CAR WOULD NOT GO ANY FASTER THAN 5 MPH. AFTER STOPPING I TURNED OFF ENGINE AND RESTARTED IT AND IT WOULD NOT IDLE UNDER 2500 RPMS. STOP ENGINE AGAIN IT SEEMED TO BE OK THEN BUT STILL COULD NOT DRIVE ANY FASTER THAN 5 MPH. I ENDED UP CALLING A TOW TRUCK. I THOUGHT AT THE TIME THAT SOMETHING WAS WRONG WITH THE THROTTLE BODY OF THE ENGINE. 1 YEAR OLD FORD WITH 6,287 MILES AND HAD JUST BEEN IN THE SHOP FOR AN OIL CHANGE 2 WEEKS EARLIER. NO RECALL ON IT WAS LISTED PER DEALERSHIP. IF I WAS IN VERY HEAVY TRAFFIC OR RAIN IT COULD OF BEEN REALLY BAD REALLY FAST. THE TOW COMPANY TOWED IT TO THE LOCAL FORD DEALERSHIP AND THEY DID SAY IT WAS THE THROTTLE BODY AND THEY WOULD FIX IT UNDER WARRANTY. I THOUGHT FORD HAD FIXED ALREADY. ANYWAY PICKUP CAR ON WEDNESDAY 5.31. HOPE IT IT FIXED NOW...

ADAPTIVE STEERING WARNING LIGHT APPEARED, GET SERVICE WHILE DRIVING. CALLED MY DEALER AND WAS ON A ROAD TRIP 700 MILES FROM HOME. WENT TO DEALER IN SOUTH BEND, IN AND WAS TOLD THAT WE NEEDED A NEW STEERING WHEEL ASSEMBLY BUT NOT AVAILABLE UNTIL JULY, WAS TOLD CAR WAS DRIVABLE BUT NUMEROUS WARNING FEATURES THAT HAD WORKED PREVIOUSLY WERE NOT WORKING NOW. NEED TO DRIVE HOME NEXT WEEK AND HAVE MY FINGERS CROSSED.

I BOUGHT THAT SUV ON 12/9/16. ON 17/1/17 I DELIVERED (DEALER) IT FOR REPAIR, I MEAN, TO FUNCTION FOR FIRST TIME THE INTERIOR (SOFFIT) LIGHTS. ON 21/2/17 THEY DELIVERED (TO ME) THE UNIT, AFTER INSTALLED A NEW FUSE BOX (SENT FROM THE MANUFACTURER). ON 4/IX/17 (NIGHT) FROM THE LEFT SIDE OF THE SOFFIT BEGAN TO OUTBURST SMOKE/BURNING SMELL. AT THE END, THE LEFT SIDE OF THE SOFFIT AND THE BASE OF THE SUN PROTECTOR (WITH MIRRIOR) WERE BURNED. NEXT DAY, I TOOK THE VEHICLE TO THE DEALER, AND THEY HAVE IT YET. I WROTE A LETTER, WITH COPIES TO THE FORD CEO, VP CUSTOMER AFFAIRS, VP QUALITY CONTROL AND DEALER CEO. LATER I FILE A CLAIM AT THE LOCAL CONSUMER AFFAIRS OFF. THE DEALER TECHNICIAN (IN CHARGE OF REPAIR THE UNIT) SAID "THAT'S AN ELECTRICAL FLAW FROM MANUFACT"

VERY SENSITIVE BREAKS ESPECIALLY NOTICEABLE AT SLOW SPEED, STOP AND GO TRAFFIC, DRIVING IN AND OUT OF DRIVEWAY OR PARKING LOT. CAN BE UNPREDICTABLE/UNEXPECTED AT TIMES.

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V123000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE UPDATED 06/21/17*LJ UPDATED 10/20/2017*JS THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/20/2017*JS

ADAPTIVE STEERING FAULT WARNING LIGHT ON DASH. TOOK TO DEALER AND THEY FOUND NOTHING. TOLD US TO COME BACK IF IT OCCURRED AGAIN. HEARD A COUPLE OF CLICKS WHEN DRIVING STRAIGHT ON THE HIGHWAY AND THE WARNING CAME ON. WHEN WE TURNED THE CAR OFF AND RESTARTED, THE WARNING WAS GONE.

TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE STARTING THE VEHICLE, THE ADAPTIVE STEERING FAULT SERVICE REQUIRED INDICATOR ILLUMINATED. IT WAS DIAGNOSED THAT THE STEERING SYSTEM NEEDED AN UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT THAT THE STEERING WHEEL NEEDED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

I BOUGHT MY EDGE BRAND NEW IN LATE JULY OF 2016 AND HAD NOT EXPERIENCED ANY PROBLEMS UP UNTIL MARCH OF 2017 (ONE MONTH AGO). WHEN THE "ADAPTIVE STEERING FAULT. SERVICE REQUIRED!" LIGHT FIRST STARTED COMING ON, IT WAS GENERALLY JUST SECONDS AFTER STARTING MY CAR, BUT ALWAYS WHILE I WAS TURNING THE WHEEL. FOR THE NEXT COUPLE OF WEEKS, IT WAS COMING ON AN AVERAGE OF 2 TO 3 TIMES PER WEEK AND IT WOULD TURN OFF WITHIN FIVE OR SO MINUTES OF MY DRIVE. MY SERVICE LIGHT HAS COME ON EVERYDAY NOW FOR THE PAST FIVE DAYS WITHOUT EVEN HAVING TO TURN MY WHEEL. ONCE MY CAR IS STARTED - THE MESSAGE POPS UP. AND RATHER THAN TURNING OFF A FEW MINUTES OR MILES INTO MY DRIVE, IT REMAINS ON FOR THE ENTIRETY OF THE DRIVE. I CALLED TODAY IN HOPES OF GETTING IT SERVICED BUT UNFORTUNATELY CANNOT BE FIT IN FOR AN ENTIRE WEEK. I LEFT A VOICEMAIL WITH THE SERVICE MANAGER TO ENSURE THAT MY CAR WAS SAFE TO DRIVE UNTIL THEN BUT HAVE NOT YET RECEIVED A CALL BACK. FINGERS CROSSED!

REAR (FIXED) WINDOW OF THE PANORAMIC MOON ROOF SPONTANEOUSLY CRACKED IN A JAGGED OVAL SHAPE APPROXIMATELY 1 FOOT IN LENGTH WITHOUT ANY IMPACT OR OTHER VEHICLES NEARBY WHILE DRIVING AT ABOUT 40 MPH. I HAVE READ A FEW OTHER COMPLAINTS WHERE THE GLASS CRACKED AND SHATTERED INTO THE VEHICLE COMPARTMENT UNDER THE SAME OR SIMILAR CIRCUMSTANCES.

I'M EXPERIENCING WHAT MANY, MANY OTHER FORD SUPER DUTY TRUCK OWNERS HAVE BEEN EXPERIENCING SINCE ABOUT 2005 COMMONLY KNOWN AS THE "DEATH WOBBLE". AT SPEEDS ABOVE 45 MILES PER HOUR, WHEN THE TRUCK GOES ACROSS A ROUGH (WASHBOARD) BIT OF ROAD OR A BRIDGE JOINT, THE FRONT END SOMETIMES SHAKES VIOLENTLY WHICH ALSO CAUSES THE STEERING WHEEL TO SHAKE VIOLENTLY UNTIL YOU CAN BRING THE VEHICLE TO A STOP, WHICH IS NOT EASY. THIS IS A VERY SERIOUS SAFETY ISSUE, WHICH COULD CAUSE LOSS OF CONTROL RESULTING IN INJURY TO PASSENGERS AS WELL AS OTHER DRIVERS ON THE ROAD. IN THE RESEARCH I HAVE DONE, IT APPEARS THAT FORD HAS DONE VERY LITTLE TO CORRECT THIS PROBLEM FOR CONSUMERS. I HAVE MENTIONED THE PROBLEM TO THE DEALERSHIP WHERE I PURCHASED THE TRUCK NEW TWICE NOW AND THEY SAY THEY CANNOT FIND ANYTHING WRONG AND CANNOT DUPLICATE THE PROBLEM IN A TEST DRIVE. I HAVE ONLY 26,000 MILES ON THE TRUCK AND THE PROBLEM SEEMS TO BE GETTING WORSE. HAVE HAD IT ALIGNED TWICE AND TIRES ROTATED REGULARLY. NO UNUSUAL WEAR. MY WIFE REFUSES TO DRIVE THE TRUCK AND I'M NOT TOO EXCITED ABOUT IT MYSELF. WILL IT TAKE INJURIES AND DEATHS TO FORCE FORD INTO ADMITTING THERE IS A PROBLEM AND FIX IT?

ON 4/4/17 MY WIFE WAS DRIVING OUR 2016 FORD EDGE (TITANIUM EDITION) AND WAS TALKING TO ME ON THE PHONE WHEN THE VEHICLE SUDDENLY SHOOK, LOST POWER, AND LOST ACCELERATION ABILITY. THE YELLOW WRENCH, CHECK ENGINE LIGHT AND AIR BAG LIGHT APPEARED AND THE POWER TRAIN FAULT AND HILL CLIMB ASSIST NOT AVAILABLE MESSAGES APPEARED ON THE DISPLAY. MY WIFE WAS ON THE HIGHWAY GOING ABOUT 70MPH WHEN THIS OCCURRED. SHE HAD TO TRY TO COAST OVER TO THE SHOULDER TO PULL OVER TO THE SIDE OF THE ROAD.

ADAPTIVE STEERING FAULT SERVICE REQUIRED DASHBOARD MESSAGE APPEARED WHEN BACKING UP. STEERING IS OFF 90 DEGREES

STARTED WITH INTERMITTENT "ADAPTIVE STEERING FAULT. SERVICE REQUIRED" WARNING WHICH NOW IS CONSTANT. I TOOK THE CAR TO THE DEALER (CAPITOL FORD IN SAN JOSE CA) AND THEY TOLD ME THEY HAD NO TIME TO LOOK AT THE PROBLEM NOW AND TO MAKE A SERVICE APPOINTMENT. I CALLED TO MAKE A SERVICE APPOINTMENT ON MARCH 28 2017. THE EARLIEST THEY COULD SEE THE CAR IS MAY 8 2017. SEE THE FORD EDGE FORUM HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/21044-ADAPTIVE-STEERING-FAULT/ FOR DETAILS ABOUT THIS PROBLEM. I'M NOT THE ONLY ONE HAVING THIS PROBLEM. DOES CALIFORNIA HAVE A LEMON LAW TO PROTECT CUSTOMERS THAT BUY FAULTY NEW AUTOMOBILES? I CAN'T BELIEVE I HAVE TO LEAVE THE CAR SET FOR OVER A MONTH TO HAVE FORD SERVICE LOOK AT THE PROBLEM.

PURCHASED VEHICLE IN NOV OF 2016. IN FEB OF 2017 I RECEIVED A MESSAGE ON DASHBOARD THAT MY OIL PRESSURE WAS LOW. AFTER CHECKING OIL WE DISCOVERED IT WAS 3 QUARTS LOW. THOUGH MAYBE IT WAS NOT FILLED ALL THE WAY BY THE DEALER. ON MARCH 27TH WE BROUGHT THE VEHICLE INTO THE DEALERSHIP BECAUSE AGAIN THE OIL WAS 3 QTS LOW. ON MARCH 28TH THE DEALER CALLED TO SAY THAT THEY HAD A MEMO FROM FORD STATING SOMETHING WAS WRONG WITH THE ENGINE AND THAT THEY WOULD HAVE TO REPLACE THE ENTIRE ENGINE! (NOW THAT'S SCARRY) ALSO RECEIVED IN THE MAIL THAT THERE IS A COMPLIANCE RECALL CALL 17C02 FOR AIRBAGS. IN SPECIFIC THE DRIVERS AIRBAG. PARTS FOR THIS RECALL WILL NOT BE AVAILABLE UNTIL LATE SECOND QUARTER 2017. I FEEL THIS VEHICLE IS A DISASTER, NOT SAFE, AFRAID TO DRIVE AND THAT FORD SHOULD JUST GIVE ME A NEW ONE!! VERY DISAPPOINTED WITH FORD. WE ARE FORD CAR BUYERS AND HAVE BEEN FOR AT LEAST 20 YRS.

THE ADAPTIVE STEERING WARNING LIGHT HAS CAME ON TWO TIMES IN TWO WEEKS. I HAVE LESS THEN 2500 MILES ON THE VEHICLE. THIS CAME ON BOTH TIMES AS I WAS MAKING A TURN.

ISSUE: LATCH ON DRIVER'S DOOR BROKE. THE EVENTS DESCRIBED BELOW TOOK PLACE OVER A 3-DAY TIME FRAME (03/18/2017 - 03/20/2017). ON SAT., 03/18/2017, I DROVE THE VEHICLE TO A SHOPPING DESTINATION AND THE DRIVER'S DOOR WOULD NOT OPEN. I HAD TO CLIMB OVER FRONT CONSOLE TO EXIT THE CAR VIA THE FRONT PASSENGER DOOR. TO DRIVE BACK HOME, I HAD TO ENTER THE VEHICLE VIA THE FRONT PASSENGER DOOR AND AGAIN CLIMB OVER THE FRONT CONSOLE. AFTER SEVERAL HOURS, THE DOOR WAS OPENED AND ALL WAS PRESUMED TO BE OK. HOWEVER, THE NEXT DAY (SUN., 03/19/2017), THE DRIVER'S DOOR FLEW OPEN WHILE THE CAR WAS EXITING THE HIGHWAY AT ABOUT 45 MPH. I PULLED OVER AND STRAINED TO PULL THE DOOR IN. HOWEVER, THE LATCH WOULD NOT CATCH AND CLOSE. WHILE MANEUVERING THE VEHICLE, THE DRIVER DROVE HOME VERY SLOWLY PULLING IN AND HOLDING THE CAR DOOR. THE VEHICLE SAT UNSECURED OVERNIGHT UNTIL IT COULD BE TAKEN TO FOR REPAIR. THIS PROBLEM PRESENTED A HIGH LEVEL OF DANGER FOR ME, OTHER VEHICLES/DRIVERS/PASSENGERS, AND POSSIBLY PEDESTRIANS/PROPERTIES. THE AFFECTED VEHICLE HAS A LITTLE OVER 3,500 MILES LOGGED AND IS UNDER YEAR ONE OF A THREE YEAR LEASE. AS THIS REPORT IS BEING TYPED (MON., 03/20/2017), THE SERVICE DEPARTMENT AT THE LOCAL FORD DEALER IS ASSESSING THE PROBLEM. THE VEHICLE CO-OWNER HAS ALREADY BEEN INFORMED THAT PARTS AND LABOR COSTS TO FIX THE ISSUE ARE NOT COVERED UNDER THE WARRANTY; WILL COST HUNDREDS OF DOLLARS TO REPAIR; TAKE A WEEK TO COMPLETE; AND, A LOANER CAR IS NOT AVAILABLE. AFTER BEING LOYAL FORD CUSTOMERS FOR OVER 30 YEARS (PURCHASE/LEASE), THIS STINGS THE OWNER(S) ON MANY LEVELS.

WINDSHIELD WIPERS STOP RANDOMLY WHILE BEING USED OR WHEN TURNING THEM ON. MOVING THE LEVER UP AND DOWN ON THE STEERING WHEEL SOMETIMES GETS THEM WORKING AGAIN. OTHER TIMES THE CAR HAS TO BE TURNED OFF AND RESTARTED.

MY FORD EDGE HAD A SUDDEN DECELERATION AND A DANGEROUS LOSS OF POWER IN THE MIDDLE OF A BUSY CITY INTERSECTION CAUSING ONCOMING TRAFFIC TO COME TO A HALT. THE SUV IS NOW CAUSING A TRAFFIC JAM WITH MY FAMILY LOOKING AT ON COMING TRAFFIC. THANK GOODNESS WE DID NOT HAVE AN ACCIDENT. RIGHT AFTER THAT EPISODE, THE TRANSMISSION JERKED SO HARD WE BOUNCED FORWARD AND BACKWARDS IN OUR SEATS. AGAIN, THE CAR HAD A LOSS OF POWER. SINCE THAT TIME, MY FORD EDGE EXPERIENCED TWO OTHER EPISODES. FORD MARKETED AND SOLD THIS VEHICLE AS NEW WITH A DEFECTIVE ELECTRONIC THROTTLE BODY CONTROL. HOW DO I KNOW THAT? WHEN I TOOK THE CAR TO BOB TOMES FORD DEALERSHIP, I WAS TOLD THE THROTTLE BODY CONTROL HAD BEEN REPLACED AT 1000 MILES. THEY SOLD THE CAR AS A NEW VEHICLE OFF THE LOT WITHOUT REVEALING IT HAD BEEN DRIVEN AS A DEMO VEHICLE. WE BOUGHT THE CAR WITH 1800 MILES THINKING IT HAD BEEN ON THE LOT FOR LONG PERIOD OF TIME AND DRIVEN FROM ANOTHER DEALERSHIP. FORD OWES THE CONSUMER AN ADVERTISING CAMPAIGN ABOUT HE DANGERS OF SUDDEN UNINTENDED DECELERATION AND EDUCATE CONSUMERS ABOUT THEIR PRE-PURCHASE LEGAL RIGHTS ONCE FACTS ARE KNOWN. THOUSANDS OF OWNERS ARE IN DANGER BECAUSE FORD REFUSES TO ACT MORALLY AND CHOOSING PROFIT BEFORE RESPONSIBILITY.

ADAPTIVE STEERING FAULT! WARNING LIGHT IS INTERMITTENT BUT COMES ON WHILE DRIVING. FIRST OCCURRENCE WAS BEFORE OCTOBER 16, 2016. MILEAGE WAS LESS THAN 3000 MILES ON ODOMETER. NOW AT 7000+ MILES BUT LIGHT COMES ON RANDOMLY WITH WARNING TO SEE DEALER IMMEDIATELY.

TL* THE CONTACT OWNS A 2016 FORD EDGE. AFTER RESTARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. WHILE AT THE DEALER, THE VEHICLE WAS RESTARTED AND THE STEERING OPERATED AS NORMAL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

MY FORD EDGE WAS PURCHASED NEW IN AUGUST 2016. I AM STARTING TO RECEIVE THE FOLLOWING MESSAGE ON THE DASHBOARD INTERMITTENTLY, "ADAPTIVE STEERING FAULT SERVICE REQUIRED" (SOLID YELLOW WARNING). WARNING APPEARS AT VARIOUS TIMES, WHEN I FIRST START UP, WHILE I AM DRIVING AND ALSO JUST BEFORE I SHUT DOWN.

I WAS PULLING INTO A PARKING LOT AND THE ENGINE STALLED. I WAS ABLE TO RESTART THE ENGINE

ADAPTIVE STEERING SYSTEM FAILURE, WHILE CAR MOVING ON HIGHWAY. CURRENTLY INOPERABLE WHILE FORD HAS PARTS SHIPPED FROM GERMANY. REPEAT PROBLEM-RETURN TO DEALER THREE TIMES. FORD DOES NOT KNOW HOW TO FIX AS OF THIS DATE.

WHILE BACKING OUT OF MY DRIVE THIS MORNING, ADAPTIVE STEERING WARNING LIGHT CAME ON . THIS IS A 2016 EDGE SPORT WITH 6600 MILES ON IT, PURCHASED IN JULY 2016.

UNDER HARD ACCELERATION THERE IS STRONG SMELL IN THE CABIN THAT SMELLS LIKE SULFUR IT HAS GOTTEN SO BAD THAT I HAVE TO DRIVE WITH MY WINDOWS OPEN AND I CARRY A CARBON MONOXIDE DETECTOR BECAUSE I'M WORRIED ABOUT THE FUMES BEING TOXIC. I DO A LOT OF HIGHWAY DRIVING SO MOST OF THE TIMES IT OCCURS ON THE HIGHWAY IT ALSO HAPPEN IN CITY DRIVING FROM FULL STOP.

STOPPED AT A RED LIGHT IN 2016 FORD EDGE. WHEN LIGHT TURNED GREEN, ATTEMPTED TO MAKE LEFT TURN. VEHICLE WOULD NOT ACCELERATE THROUGH THE INTERSECTION AND APPEARED TO STALL. TURNED VEHICLE OFF, RESTARTED AND AGAIN VEHICLE WOULD NOT ACCELERATE. WITH VEHICLE BARELY MOVING, WAS ABLE TO GET OUT OF WAY OF THREE LANES OF ONCOMING TRAFFIC BUT NOW STUCK IN THE MIDDLE OF THE INTERSECTION. WHEN TRAFFIC CLEARED, WAS ABLE TO MAKE LEFT TURN AND CRAWLED AT ABOUT 2-3MPH WITH HAZARD LIGHTS ON. AT THIS TIME, WRENCH YELLOW WARNING LIGHT WAS DISPLAYED. DROVE AT THAT EXTREMELY SLOW SPEED UNTIL REACHED THE LEFT TURN LANE AT THE NEXT INTERSECTION WHERE COULD SAFELY PULL OVER AND PARK. TRIED SEVERAL TIMES TO RESTART BUT CONTINUED TO RECEIVE WRENCH WARNING LIGHT. THAT WAS THEN REPLACED WITH A CHECK ENGINE YELLOW WARNING LIGHT. VEHICLE WOULD STILL NOT ACCELERATE. VEHICLE WAS TOWED TO DEALER. AN EEC TEST WAS RUN AND HAD CODE P2111. THE THROTTLE BODY WAS REPLACED WITH PART AT4Z-9E926-B. THIS WAS UNDER WARRANTY SINCE JUST 17,276 MILES ON THE VEHICLE. IT IS UNNERVING WHEN GAS PEDAL COULD BE PUSHED ALL THE WAY TO THE FLOOR AND STILL BARELY MOVE. THIS INCIDENT WAS VERY SCARY AND FORTUNATE VEHICLE WAS NOT HIT AND THERE WERE NO INJURIES.

CAR HAS DIED MULTIPLE TIMES AT HIGH RATE OF SPEED. DEALER SAYS NO CODES THROWN. USED 3 QUARTS OIL BEFORE 5000 MILES. EXHAUST SMOKED HORRIBLY. DECELERATION ISSUES CONSTANTLY. LAST TIME IT DIED ON FREEWAY DEALER SAID THROWING CODES AND ENGINE NEEDS REPLACING. THEY HAVE HAD VEHICLE SINCE DECEMBER 14 2016. THEY TRIED TO REPLACE HEADS AND IT BLEW UP ENGINE. CAR HAS LESS THAN 9000 MILES. VEHICLE DIED MULTIPLE TIMES ON FREEWAY. DECELERATION ISSUES OCCURRED BOTH FROM FULL STOP AND ACCELERATION ON FREEWAY ENTRANCE RAMP. VEHICLE HAS BEEN IN SHOP 3-4 TIMES SINCE PURCHASED IN LATE AUGUST 2016.

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT THE ADAPTIVE STEERING FAULT ERROR OCCURRED WHILE DRIVING. THE CONTACT HAD TO MANUALLY STEER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,984.

'ADAPTIVE STEERING FAULT SERVICE REQUIRED' WARNING LIGHT USED TO COME ON AT RANDOM, NOW IT'S THERE PERMANENTLY. I TOOK SOME PHOTOS OF THE INSTRUMENT CLUSTER TO ILLUSTRATE - WILL ATTACH A FILE. HAPPENED FOR THE FIRST TIME 12/15/2016. STAYS ON PERMANENTLY SINCE 1/16/2017.

MY FORD EDGE WAS PURCHASED NEW IN JULY 2016 (BUILD DATE OF 5/16). IN STARTING UP THE VEHICLE ON JAN. 15 2017 WITH 6,302 MILES ON THE ODOMETER, THE "ADAPTIVE STEERING FAULT SERVICE REQUIRED" LIGHT CAME ON (SOLID YELLOW WARNING). THIS STAYED ON FOR ABOUT 15 MILES OF A 22 MILE TRIP, THEN WENT OUT. I PARKED THE CAR AT A VALET SERVICE. WHEN THE CAR WAS RETURNED TO ME LATER, I NOTICED THE "ADAPTIVE STEERING FAULT SERVICE REQUIRED" LIGHT WAS ON AGAIN, AND THE STEERING WHEEL WAS NOW TURNED 90 DEGREES TO THE RIGHT IN ORDER TO DRIVE STRAIGHT AHEAD (BLOCKING MY VIEW OF THE INSTRUMENT CLUSTER). THIS SITUATION CONTINUED FOR THE ENTIRE 22 MILE TRIP BACK HOME. DURING THIS TIME, THE STEERING FELT NORMAL OTHER THAN FOR THE POSITION OF THE STEERING WHEEL (WHICH WAS AWKWARD TO SAY THE LEAST). THE WARNING LIGHT WENT OUT THE NEXT MORNING AND THE STEERING WHEEL RETURNED TO IT'S PROPERLY ALIGNED POSITION! THE WARNING LIGHT CAME BACK ON THE NEXT MORNING, BUT SO FAR THE STEERING WHEEL HAS NOT CHANGED FROM IT'S PROPER POSITION.

DIFFICULTY STEERING VEHICLE WHEN CAR IS MOVING ON CITY STREET. HAVE TO FIGHT WITH THE STEERING TO KEEP CAR ON THE ROAD. *TR

VEHICLE HAS 4,800 MILES. WHILE DRIVING VEHICLE LOST ENGINE POWER AND POWER STEERING. ORANGE WRENCH ICON APPEARS ON DASH - CHECK ENGINE LIGHT ALSO COME ON. THE VEHICLE WILL THEN ONLY TRAVEL <5 MPH. SHUTTING CAR OFF AND RESTARTING A FEW TIMES AND VEHICLE IS FINE. CHECK ENGINE LIGHT GOES OFF AFTER ABOUT 15 MILES OF DRIVING. PROBLEM OCCURRED 3 TIMES. COULD BE VERY DANGEROUS IF IT OCCURRED ON A LEFT TURN. DEALER REPLACED THROTTLE BODY IN RESPONSE. *TR

I WAS DRIVING HOME CHRISTMAS NIGHT AFTER SPENDING THE WEEKEND WITH FAMILY, IT WAS RAINING HARD AND WINDY (20-30MPH GUSTS). WHILE DRIVING WITH MY WIPERS ON AT 70MPH ON INTERSTATE 35 SOUTH JUST NORTH OF ALBERT LEA MINNESOTA MY WIPER BLADES STARTED TO GET CAUGHT IN THE WIND, I HEARD A SLAPPING NOISE A FEW TIMES AND THEN ALL THE SUDDEN AS THE WIPERS WENT TO WIPE THE PASSENGER SIDE BLADE WAS LIFTED BY THE WIND AND WAS DROPPED ON TOP OF THE OTHER BLADE. THE LATCH THAT HOLDS THE BLADE ON TO THE DRIVER SIDE WIPER WAS BLOCKING THE PASSENGER SIDE BLADE AND CAUSED THE WIPERS TO BECOME NON FUNCTIONAL. AT THIS POINT I WAS GETTING VERY NERVOUS BECAUSE VISIBILITY RAPIDLY DIMINISHED BECAUSE I COULD NO LONGER USE MY WIPERS. I TRIED TURNING THEM ON TO HIGH AND LOW AND THEY WOULD NOT WORK. THE WIPERS DID TRY TO "FIX" THEM SELVES BY PULSING A FEW TIMES BUT ONLY IN THE DOWN DIRECTION, HAD THEY TRIED TO GO IN THE UPRIGHT DIRECTION I THINK THEY COULD HAVE FIXED THEM SELVES. AT THIS POINT I HAD NO CHOICE BUT TO PULL OVER IN THE COLD AND RAIN TO MANUALLY MOVE THE WIPER ARMS INTO A POSITION WERE THEY COULD WORK NORMALLY, MIND YOU I WAS GOING 70MPH AND WAS NOT ABLE TO SEE VERY WELL TO EVEN PULL OVER. ON AN UNRELATED NOTE, THE HEADLIGHTS IN THIS VEHICLE ESPECIALLY WHEN THE ROADS ARE WET ARE THE ABSOLUTE WORSE HEADLIGHTS I HAVE EVER USED. NOT ACCEPTABLE FOR A BRAND NEW CAR. *TR

ADAPTIVE STEERING - SERVICE REQUIRED - LIGHT CAME ON - FORD DEALER APPLIED A SOFTWARE UPDATE WHICH FAILED. NOW ARE REPLACING STEERING WHEEL. DEEMED UNSAFE TO DRIVE. OTHERS HAVE HAD THE SAME ISSUE AND MULTIPLE STEERING WHEEL REPLACEMENTS.

WHILE DRIVING ON RTE. 95 AT A HIGH SPEED, THE VEHICLE WITHOUT WARNING JUST STOPPED. THE NEXT DAY WHILE DRIVING ON A STREET ABOUT 40 MILES PER HOUR, THE ENGINE STOPPED WITHOUT WARNING. *TR

ADAPTIVE STEERING FAULT, STEERING WOULD NOT REGISTER INPUT WHEN FAULT OCCUR. ON START UP THE CAR WOULD REGISTER THE ERROR AND MAKE STEERING DIFFICULT WITH STEERING INPUT NOT REGISTER TO THE TURNING OF THE WHEELS. THE STEERING COLUMN ALSO MAKES A GRINDING NOISE. DEALER JUST CLEARED THE ERROR AND DID NOT FIX ANYTHING, WITH THE ERROR RETURNING THE NEXT DAY.

WHILE DRIVING AT A HIGH RATE OF SPEED (70MPH) ON A MAJOR HIGHWAY, MY CAR LOST POWER. I TRIED PRESSING THE GAS PEDAL, BUT THERE WAS NO RESPONSE. IT WAS A VERY DANGEROUS SITUATION, SINCE THE CARE LOST SPEED QUICKLY, AND I WAS DRIVING IN THE FAR LEFT LANE AND HAD TO NAVIGATE TO THE RIGHT SHOULDER IN RUSH HOUR TRAFFIC. IT WAS ALSO VERY DANGEROUS BECAUSE THE CAR BROKE DOWN IN DETROIT. I WAS ABLE TO GET TO THE SHOULDER, AND RESTART THE VEHICLE TO TRY TO GET OFF THE HIGHWAY. WHILE TRYING TO GET TO A BETTER LOCATION, THE CAR LOST POWER TWO MORE TIMES, WHILE IN STREET TRAFFIC. AGAIN, VERY DANGEROUS. SINCE THIS IS A BRAND NEW FORD EDGE (2016), WITH UNDER 10,000 MILES, IT WAS TAKEN TO THE DEALER, WHO FOUND A DEFECTIVE THROTTLE BODY ASSEMBLY. THEY REPLACED THE THROTTLE BODY ASSEMBLY, AND BECAUSE THERE IS STILL NO RECALL ON THAT PART, IT COULD VERY WELL HAVE BEEN REPLACED WITH ANOTHER DEFECTIVE PART, LEAVING ME AT RISK AGAIN FOR INJURY, OR WORSE. WHILE INVESTIGATING THE ISSUE, I FOUND THAT SEVERAL OTHER PEOPLE HAVE EXPERIENCED THE SAME ISSUE, DATING BACK TO OVER A YEAR AGO. HERE ARE LINKS TO OTHER THROTTLE BODY COMPLAINTS: HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2016/ENGINE/LOSS_OF_POWER_WHILE_DRIVING.SHTML HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2015/FORD/EDGE/ENGINE

WE PURCHASED A NEW FORD EDGE 2016 SPORT ON SEPTEMBER 18, 2016. ON OCTOBER 25, 2016 WE RECEIVED A MESSAGE INDICATING 'ADAPTIVE STEERING FAULT SERVICE REQUIRED.' LATER THAT SAME DAY, THE MESSAGE DID NOT APPEAR ON THE DRIVER DISPLAY. HOWEVER, ON OCTOBER 26, 2016, WE RECEIVED THE SAME MESSAGE: 'ADAPTIVE STEERING FAULT SERVICE REQUIRED.' WE WENT TO A LOCAL FORD SERVICE DEPARTMENT (IN CONCORD, CA) AND THEY PERFORMED ELECTRICAL TESTING FOR STEERING WARNING MESSAGES. THEIR TEST APPEARED TO BE INCONCLUSIVE AND THEY CLEARED ALL CODES AND ROAD TESTED THE VEHICLE AND IT APPEARED TO PASS INSPECTION. HOWEVER, JUST TODAY, NOVEMBER 1, 2016, WE RECEIVED THE SAME MESSAGE AGAIN: 'ADAPTIVE STEERING FAULT SERVICE REQUIRED.' WE IMMEDIATELY TOOK THE VEHICLE TO A LOCAL FORD SERVICE DEPARTMENT SO THEY COULD SEE THE ERROR MESSAGE AND THEY DID NOT HAVE ANSWERS, EVEN AFTER PULLING THE CODES. THEY WILL BE COMMUNICATING WITH THE "FORD" HOTLINE AND IN CONTACT WITH "THOSE WHO MANUFACTURED THE VEHICLE." FROM WHAT WE UNDERSTAND, AFTER RESEARCHING THE ISSUE ONLINE, THAT THIS MAY BE A MAJOR SAFETY ISSUE AND WE ARE EXTREMELY CONCERNED AS STEERING ABILITY MAY CEASE AND THE CAR MAY STOP FUNCTIONING. OTHER FORD EDGE DRIVERS ARE HAVING THIS ISSUE. THIS IS OF GRAVE CONCERN AS IT IS OUR PRIMARY CAR THAT WE USE TO TRANSPORT OUR CHILDREN IN DAILY. OUR ONLINE RESEARCH LEADS US TO BELIEVE THIS IS NOT AN EASY OR WELL KNOWN FIX AS THE ADAPTIVE STEERING IN THE 2016 FORD EDGE IS NEW TECHNOLOGY. WE INTENTIONALLY PURCHASED A NEW CAR TO AVOID ANY MAJOR ISSUES FOR SOME TIME, SO WE ARE EXTREMELY FRUSTRATED AND DISAPPOINTED WITH OUR FORD PURCHASE. THE MOST IMPORTANT CONCERN IS THE SAFETY OF OUR FAMILY WHILE RIDING IN THIS VEHICLE. *TR

AT ABOUT 4500 MILES, AN "ADAPTIVE STEERING FAULT - NEEDS SERVICE" LIGHT CAME ON. IT WENT OFF. THEN, A DAY OR TWO LATER IT CAME ON AGAIN. I TOOK THE EDGE INTO NORM REEVES FORD IN CERRITOS, CA TO HAVE THEM "SERVICE" THE ADAPTIVE STEERING. THEY TOLD ME THEY COULD FIND NO PROBLEM. A WEEK OR SO LATER, I TOOK IT BACK TO NORM REEVES FORD AND THEY KEPT THE VEHICLE FOR 13 DAYS TOLD ME THEY COULDN'T "REPLICATE" THE PROBLEM. NOW, A MONTH LATER, THE LIGHT STAYS ON. I HAVE READ ON THE "FORD EDGE FORUM" BLOG THAT OTHERS ARE HAVING THE SAME PROBLEM. SOME ARE SAYING THAT THEIR VEHICLES HAVE BEEN IN THE SHOP OVER A MONTH AND FORD SEEMS UNABLE TO FIX THE PROBLEM. OTHERS MENTIONED THAT THE SERVICE DEPARTMENT TOLD THEM THAT THE PROBLEM COULD BE DANGEROUS. I HAVE CONTACTED FORD'S REGIONAL CUSTOMER SERVICE MANAGER FOR THE CALIFORNIA AREA. SO FAR, FORD SEEMS TO BE IGNORING THE PROBLEM. *TR

ADAPTIVE STEERING FAULT SERVICE REQUIRED ERROR. I TURNED IT ON FROM THE PARKING LOT AT WORK AND THE ERROR CAME UP AND THE STEERING WHEEL WAS NOT ALIGNED WITH THE TIRES, WHEN DRIVING STRAIGHT THE STEERING WHEEL WAS 1/4 TURNED TO THE LEFT

MY WIFE WAS ON HER WAY TO A BUSINESS MEETING. VEHICLE WAS STOPPED AT A RED LIGHT. STARTED TO TURN RIGHT, HIT ACCELERATOR PEDAL AND VEHICLE BARELY MOVED. LOST POWER, COULD ONLY GO 5 MPH. WRENCH LIGHT CAME ON, AS DID AWD. CREATED TRAFFIC HAZZARD AS VEHICLES BACKED UP BEHIND ON CITY STREET. CREEPED TO A PARKING AREA AND HAD VEHICLE TOWED TO DEALER FOR EVALUATION AND REPAIR. CAUSE WAS POWERTRAIN CONTROL MODULE (PCM) WHICH WAS NOT REPLACED (FOLLOWING CURRENT FORD POLICY), BUT REPROGRAMMED, MEANING THIS COULD HAPPEN AGAIN IN AN EVEN MORE DANGEROUS SETTING, SUCH AS PROCEEDING THROUGH AN INTERSECTION OR ON A HIGHWAY.

I WAS PARKING ON A SIDE STREET WITH ABOUT 2200 MILES ON THE CAR. THE DASHBOARD LIT UP WITH ADAPTIVE STEERING ISSUE WARNING LIGHT TELLING ME TO TAKE IT IN FOR SERVICE. I THOUGHT THE CAR HAD DIED, BUT AFTER A RESTART, IT SEEMED TO DRIVE OK AND I PUT IT UP TO A ONE TIME COMPUTER GLITCH. I WAS 70 MILES FROM HOME. I ALMOST FORGOT IT HAPPENED BUT AFTER RETURNING FROM A LONG TRIP, IT HAPPENED AGAIN. I WENT TO THE FORUM AND SAW OTHERS HAD THE SAME ISSUE. AND THEY MENTIONED THAT IT SOMETIMES EFFECTED THE STEERING ITSELF. SURE ENOUGH, THE NEXT DAY, THE WHEEL TURNED 90 DEGREES TO LEFT. I WAS STOPPED AT THE TIME. THE CAR WAS DRIVEABLE BUT WENT STRAIGHT WITH THE WHEEL TURNED 90 DEGREES TO THE LEFT. VERY DISCONCERTING, TO SAY THE LEAST. THE WARNING LIGHT WAS BACK ON, OF COURSE. I HAD TO GET INTO TWON SO PROCEEDED CAREFULLY. I FILLED THE TANK, AND AFTER THE RESTART, THE WHEEL STRAIGHTENED OUT AND WARNING LIGHT WENT OFF. THE WHEEL TURNING HAS NOT HAPPENED SINCE, BUT THE WARNING LIGHT COMES ON AT LEAST TWICE PER DAY RANDOMLY. I AM REPORTING THIS AS A SAFETY ISSUE WITH THE ADAPTIVE STEERING. I AM SCARED TO DRIVE MY NEW CAR.

ADAPTIVE STEERING FAULT - SERVICE REQUIRED! WHILE DRIVING DOWN THE ROAD, STEERING WHEEL CHANGED RATIO, BECAME EXTREMELY LIGHT AND DISCONNECTED FROM WHEELS. STEERING WHEEL ALSO CHANGED TO A 45 DEGREE RIGHT ANGLE WHILE DRIVING STRAIGHT DOWN THE ROAD. THIS IS A SAFETY ISSUE! ESCALATED TO FORD, STATING I LOST CONFIDENCE IN DRIVING THIS CAR. DIDN'T WANT TO BE A STATISTIC WITH MY KIDS WHEN THIS HAPPENS AGAIN WHEN GOING DOWN THE HIGHWAY AT 70MPH! EXTREMELY HAZARDOUS THANKFULLY MY KIDS WERE NOT IN THE CAR WHEN THIS HAPPENED.

BOTH BACK LIGHTS AND BACK MID LIGHT COMPARTMENTS ARE NOT SEALED . THE WATER RETAINS IN THERE THAT CREATES ELECTRICAL SHORTCUT ,. THE SALES MAN SAID HE SAW ALREADY SEVERAL CARS WITH THE PROBLEM,. MY CAR HAD AT LEAST 1 OR 1 1/2 INCH HIGH WATER WAS IN THERE- ALL 3 BACK LIGHTS . DANGER FOR CAR FIRE AND POSSIBLE EXPLOSION FROM ELECTRICAL SHORT CUT FROM WATER IN THE BACK LIGHT.

DRIVERS SIDE DOOR LATCH DEFECTIVE INDICATING "DOOR AJAR' AND WARNING CHIME SOUNDING. BUT DOOR NOT OPEN. DEALER REPLACED DOOR LATCH AT COST OF $403.00 BUT FORD NOT ACCEPTING RESPONSIBILITY. REQUEST REIMBURSEMENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 172. THE VIN WAS NOT PROVIDED.

VEHICLE TRAVELING ON INTERSTATE AT 70 MPH. SUDDENLY VEHICLE LOST POWER WHICH RESULTED IN LOSS OF POWER STEERING AND ACCELERATION, BUT INSTRUMENT PANEL STILL HAD FUNCTIONALITY. HAD TO COAST TO SIDE OF INTERSTATE WITH NO THROTTLE AND CAME TO A STOP. VEHICLE STILL WAS ON BUT NO ACCELERATION. TURNED OFF VEHICLE AND RESTARTED, THROTTLE WORKED. TOOK VEHICLE DIRECTLY TO DEALERSHIP WERE THROTTLE BODY WAS REPLACED. SERVICE STATES THIS PROBLEM HAS BEEN COMMON. THIS IS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED. LUCKILY NO ACCIDENT OCCURRED BECAUSE OF LOSS OF POWER ON INTERSTATE.

STEPPED ON GAS AT INTERSECTION AND VEHICLE POWER SYSTEM STOPPED. THROTTLE AND POWER STEERING WENT OUT. DRIFTED TO SIDE OF ROAD. FORD REPAIRED AND SAID IT WAS THE ELECTRICAL THROTTLE

VEHICLE MILEAGE - APPROXIMATELY 5300 FUEL LEVEL APPROX. 3/4 FULL FUEL LINE CONNECTION SEPARATION, CAUSING FUEL STARVATION TO ENGINE, ENGINE STOPPAGE, LOSS OF POWER STEERING AND BRAKES. ENROUTE 25 JULY 2016 ON US HWY 64 FROM DURANGO, CO TO TAOS, NM, CRESTING 10,500 FT MOUNTAIN PASS, STARTING DOWNGRADE, VEHICLE STARTED TO MISFIRE, FUEL SMELL, FLUCTUATING RPM BETWEEN 1500 AND ZERO, THEN ENGINE STOPPED, LOSING POWER TO STEERING AND BRAKING, MAKING IT DIFFICULT TO SAFELY PULL TO A STOP. FORTUNATE TO LOCATE A LEVEL PULL-OFF. UPON EXITING VEHICLE, OBSERVED STRONG FUEL SMELL, BUT NO FUEL LEAK IN ENGINE COMPARTMENT OR UNDER VEHICLE. OPENED FUEL TANK FILLER CAP AND VENTED WITH FILLER TOOL. ATTEMPTED TO START VEHICLE WITHOUT SUCCESS, BUT STRONG FUEL SMELL AND FUEL SPILL GENERATED UNDER THE VEHICLE. PUSHED VEHICLE AWAY FROM FUEL SPILL. ATTEMPTED TO START VEHICLE A SECOND TIME WITHOUT SUCCESS, GENERATING ANOTHER FUEL SPILL FROM COVER PANEL UNDER LH PASSENGER. REMOVED COVER AND FOUND OUTBOARD OF THE TWO FUEL LINES SEPARATED AT CONNECTION. REASSEMBLED FUEL LINE CONNECTION, BELIEVING THE CONNECTION TO BE SECURE. SUCCESSFULLY RESTARTED VEHICLE AND RE-SECURED COVER PANEL. PROCEEDED TO DESTINATION, BUT WITH APPROXIMATELY FUEL LEVEL, INDICATING THAT APPROXIMATELY FUEL LEVEL LOST DURING FUEL LINE SEPARATION. UPON REACHING DESTINATION, REMOVED LH COVER PANEL TO RE-ACCESS FUEL LINE CONNECTIONS. PULLED AND RELEASED FUEL LINE CONNECTION, REASSEMBLED CONNECTION, PRESSED THE GREEN LOCKING TAB AND PULLED CONNECTION TO ENSURE IT WAS SECURE. UPON RETURN HOME 28 JULY 2016 DEALER SERVICE TECHNICIAN INSPECTED FUEL LINE CONNECTIONS, FOUND THEM SECURE, ADDED TIE WRAPS TO BOTH FUEL LINE CONNECTIONS TO PREVENT GREEN LOCKING TAB FROM DISENGAGING UNLESS TIE WRAPS ARE REMOVED. 29 JULY 2016 CALL TO FORD CUSTOMER SERVICE STATED THIS WAS A NON-ISSUE SINCE SERVICE RETURNED VEHICLE TO USER.

THE VEHICLE WAS IN MOTION IN MODERATE TRAFFIC GOING APPROXIMATELY 45MPH WHEN THE ENGINE UNEXPECTEDLY SHUTOFF AND THE ACCELERATOR BECAME NON-RESPONSIVE. WAS ABLE TO CAREFULLY COAST THE VEHICLE TO THE SHOULDER, PUT IN PARK, AND RESTART THE VEHICLE. EXTREMELY CONCERNED THAT THIS HAPPENED AS I'M TRAVELING OUT OF STATE WITH MY FAMILY ON VACATION. WE PURCHASED THIS VEHICLE BRAND NEW WITHIN THE LAST 60 DAYS AND IT HAS LESS THAN 2,000 MILES ON IT. WE THOUGHT WE WERE GETTING RID OF A LEMON VEHICLE WHEN WE TRADED IN FOR THIS, BUT ALTHOUGH OUR LAST VEHICLE HAD A LOT OF ISSUES IT WASN'T NEARLY AS CONCERNING OR DANGEROUS AS THIS 1 ISSUE WITH THE FORD EDGE. THERE SHOULD BE AN IMMEDIATE NATIONWIDE RECALL.

VEHICLE HAS REPEATED DELAYS WHEN PRESSING ACCELERATOR PETAL FOLLOWED BY SUDDEN BURSTS OF POWER. WHILE CHANGING LANES ON AN INTERSTATE HIGHWAY THERE WAS NO RESPONSE IN ACCELERATION AND POWER WAS LOST. RAPID, AGGRESSIVE PETAL PRESSURE RESTORED POWER AFTER 10-14 SECONDS. CRASH NARROWLY AVERTED.

DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.

I WAS DRIVING A RENTAL FORD EDGE AND SLOWED DOWN FOR A TRAFFIC SIGNAL. WITHOUT WARNING, THE ACCELERATOR WOULD NOT WORK AND SUV WAS MOVING AT < 10 MILES/HR WITHOUT ANY ACCELERATION. ON CONTACTING THE ROADSIDE ASSISTANCE FROM RENTAL COMPANY, I WAS TOLD THAT THIS CAN HAPPEN WITH THIS VEHICLE AT 10-12,000 MILE MARK. I WAS TOLD TO TURN OFF THE IGNITION AND TURN OFF AFTER FEW SECONDS AND IT SHOULD WORK. ON DOING SO, I WAS ABLE TO DRIVE FOR FEW BLOCKS BUT THE VEHICLE STALLED AGAIN. THERE WAS NO WARNING ON SUV'S SCREEN. I WAS ALSO TOLD BY THE TOW TRUCK OPERATOR THAT HE HAS TOWED FEW VEHICLES WITH SIMILAR ISSUES.