ODI #11689737ELECTRICAL SYSTEM
The 8.4 Uconnect radio controls many aspects of the vehicle including hands free communications. When a communication device is paired to the system, at a random time, the device becomes unpaired and hands free communication becomes unusable. Additionally, at a random time, when the steering wheel communication button is pressed, the voice prompt announces "SIRI not connected". At that point, hands-free communication is not possible. It should be noted that SIRI is an Apple device feature. I have never used nor connected an Apple device to the system. The radio was dealership replaced in 2021 under partial goodwill coverage and partial cost to me. During my last dealership visit, I noted the issues and asked the service department to check the system software for updates. They verified that the software was already up to date. Additionally which is a minor safety issue, when communication device pairings are lost, other system settings are lost including all of the radio presets. At that point, communication pairings and system settings must be re-done. These issues are noted on several Dodge Challenger, Dodge Charger, Dodge Ram and Jeep forums. To view the forum posts regarding these issues, Google search using the term "8.4 unconnect problems". Many functions of this vehicle are controlled through the radio head. Random failures of the head including vehicle hands-free communication operation are critical to highway safety.
ODI #11684151STEERING,SUSPENSION
Dear [NHTSA / Indiana Attorney General], I am filing a complaint regarding a serious safety issue with my vehicle, a 2017 Dodge Challenger, purchased on [XXX] from Wetzel Chrysler Dodge Jeep Ram, Richmond, Indiana). Six months after purchase, the steering column failed, leaving the vehicle unsafe to drive. The dealership confirmed the repair cost at $4,500 but refused assistance, and Stellantis has also declined support despite the fact that this is a critical safety component necessary to control the vehicle. This defect poses a significant risk of sudden steering loss while driving, endangering both myself and others on the road. I respectfully request that your office review this matter for potential manufacturer accountability, safety recall investigation, or consumer protection enforcement. Thank you for your attention to this urgent safety concern. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11677638AIR BAGS
My Service airbag system light keeps coming on and I have done everything to fix it but the light still comes on.
ODI #11676473UNKNOWN OR OTHER
2017 Dodge Challenger 392. my radiator fan motor seized, causing the fan blades to explode sending plastic pieces into the radiator and other fuel lines. The fuel lines were my biggest concern because of fire. however, it did not. Next the repairs at a certified Dodge dealership cost me over $5,500. in damages to repair. This is a very known issue with Dodge SRT models. Furthermore, not even a month later the other fan seized and exploded apart, once again causing complete failure of my 1 month old radiator, causing another $5,000 in damages to repair. THIS is a very well known issue on forums across the USA. Thank you
ODI #11674937STEERING,SUSPENSION,ELECTRICAL SYSTEM
8.4" touchscreen delaminating, causing ghost touches, which is changing my steering , timing, wipers, headlights, and suspension. The radio is going through stations, inputs, i can not use my android auto or use gps, all of my settings. It is very much a safety concern!
ODI #11657907SUSPENSION,ENGINE
The front suspension has a problem and the engine oil cooler has a leak
ODI #11639206AIR BAGSCRASH1 INJURY
Airbags did not deploying after passenger side impact
ODI #11623878ENGINE
I took my car to the mechanic because the car was leaking radiator fluid. In testing the car he found that the head gasket had blown. He confirmed this with a hydrocarbon test. The car has 72,000 miles on it. I am the original owner. After saving the money to get the head gasket done. I was driving the car around when it began to to run poorly. At idle it was running very badly. I took it back to the mechanic to see what this issue was. After doing some testing they started to take the camshaft out of the car. It came out in 2 pieces. My car has the 3.6 in it. There is a class action lawsuit for this issue but because whatever part was linked to the lawsuit was not installed in my car I am not entitled to the fix. There are many more people with the same issue with the 3.6 liter Pentastar motor that I have had to go through after doing a bunch of research. This car is my dream car. I have taken excellent care of her. She has gotten oil changes religiously. I am at a complete loss as to how a camshaft can break. I have attached pictures of the camshaft and at the break you can see where there are defects in the metal causing it to break in two.
ODI #11613482UNKNOWN OR OTHER
My 2017 Dodge Challenger has an 8.4 UConnect touch screen that is experiencing the common delamination defect. There are no warning lights or codes, and my car has not been inspected by the manufacturer, police, or insurance. It is currently available for inspection, but as it has escalated to a safety concern I do not know how long I can keep it in the car. The screen started delaminating 4 years ago, conveniently months after the car was no longer under the 3 year warranty. In 2020 the dealer charged me the $150 diagnostic fee, and then told me the only thing to do was spend another $1500 to replace the unit. The delamination is happening due to known manufacturer errors in the glue used, and is not exacerbated by owner misuse. After 4 years, the delaminating has spread to over half of the screen and "ghost touches" have increased in frequency so much that they have passed inconvenient/cosmetic and have become dangerous. The touch screen holds more than entertainment and comfort settings, it is also how performance features, and safety features are accessed. These ghost touches started as just changing the radio station, but now opens the performance app, which can not be used while in drive. It will also commonly call the SOS number. If this is activated, it will attempt an SOS call every 60 seconds and there is no way to shut it off. This is distracting to the point of danger at 75 MPH on the interstate. I would be less distracted using a cell phone than trying to ignore a screen flitting to something different every 2 seconds. The NHTSA defines distracted driving as "any activity that diverts attention from driving, including talking or texting on your phone, eating and drinking, talking to people in your vehicle, fiddling with the stereo, entertainment or navigation system — anything that takes your attention away from the task of safe driving." I am not distracted by my own poor choices, a recall needs to be made to protect the drivers of these vehicles.
ODI #11608777POWER TRAIN
Driveshaft carrier bearing out at 28,000 miles of use. Common problem. Needs a recall.
ODI #11574543ELECTRICAL SYSTEM,UNKNOWN OR OTHER
The LCD of the uconnect control panel has progressively continued to delaminated since about 12-18 months after purchasing. Recently it has become a driving hazard. It presses the screen at random, which has changed the engine performance mode while driving and engaged the manual transmission option while driving. It has made over 40+ phone calls in the past month and has dialed emergency sos services least once. I am now forced to repair the screen myself because no recall has been issued for defective LCD screens.
ODI #11563730FORWARD COLLISION AVOIDANCECRASH
2017 Dodge Challenger GT, very well maintained. About two months ago, I would hear chimes but no messages popping up. A few days after this started happening, I am driving on the parkway and then ACC MODE flashed on the message center behind the wheel, but then went away very quickly - I could not see what else the message was trying to indicate. This happened several times on the trip home from work. Otherwise, the car drove without an issue. A few days later, on a Sunday, I am driving and the check engine light comes on. I bring it to Auto Zone and get a reading of thermostat erratic. Bring it to the mechanic the next day on Monday, who gets the same reading. He calls me to say after replacing the part, it was "throwing really weird erratic codes" & asked if I would approve a temperature sensor, thinking that might fix the issue, which I did. Drove the car home and then to work the next day on Tuesday with no issue. Wednesday morning, I back out of the driveway because I am working home that day & my husband needs to get to work. Waiting in front of the house with my foot on the brake, as he leaves, I do not take my foot off the brake but instead lift off a little but still keep pressure on it to slowly turn the wheel and roll into the driveway. As this happens, with foot still on brake, I see ACC MODE flash on the screen, hear a loud winding noise like someone stomped on the gas, then the steering wheel, & brakes lock. The shifter also locks. The car launches forward, then, on its own, jerks violently to the right and I crash into the house. I try to turn off the car but it will not turn off. I then remember the key fob next to me on the seat and the only way to turn off the car is by the key fob. I find out later via Internet research that day that there was a recall on the V8's for issues with Adaptive Cruise Control activating on its own or not disengaging and my insurance asks me to call Dodge to open a case and the rep yells at me it's only V8 & hangs up.
ODI #11541628UNKNOWN OR OTHER
They preyed on me, they overcharged me for the car in the 1st place, they lied to me and tried to cleverly extort me while victimizing me with their Predatory Lending. And in the midst of that, they broke several laws. Therefore, after gathering all of the evidence that I have... I really feel they have taken advantage of me. I work hard for my money ( being away from my family, driving from state to state ) to provide/pay for nice things for my family like this Big Beautiful Muscle car. Only to be victimized by the very company I purchased it from. Now... Any type of financing "ANYTHING" stresses me out. I worry will I be victimized again, from companies like Coast 2 Coast? And they have several locations just in the Houston area. Therefore, I'm wondering how many people have they done this to? Or how many people they might continue to do this to? This has me contemplating, should this be taken to the press / social media platforms and/or to congress/the police? To have the laws enforced/enhanced for companies like Coast 2 Coast who take advantage of their customers/consumers? Furthermore, I'm thinking about launching this publicly to see if there are other people that they have done this to? If so, this could be a MULTIMILLION DOLLAR CLASS A LAWSUIT that would include all of their locations and this could possibly be the lesson they need to learn. In conclusion, I know that most companies that victimize people and break the law, think they can resolve these issues by returning all of the finances that the victim(s) paid. However, I see that to be extremely disrespectful and very unethical and completely wrong because it gives them a pass. Due to that, the resolution has no repercussions for the lending predators. And since they tried to gain a monetary advantage, they should experience a monetary disadvantage of "AT LEAST" twice as much! Therefore, I would,ve paid close to $50,000 in total. So (rounding off) to $50,000 X 2 (Twice) = $100,000 is what I want!!
ODI #11539469POWER TRAIN
DRIVE SHAFT VIBRATION AT 46,600 MILES. NEEDS REPLACING BY DEALER. OUT OF WARRANTY. $1400.00
ODI #11532511AIR BAGSCRASH1 INJURY
My airbags failed to deploy in a head on collision with a jeeps enormous tail hitch that was shaped like a hook. This is definitely something worth looking into. My safety was compromised due to the airbags not deploying and because of this fault I’m experiencing neck/shoulder pain that I feel could have been prevented with the deployment of the air bags.
ODI #11520978ENGINE AND ENGINE COOLING
The contact's mother owns a 2017 Dodge Challenger. The contact stated that while driving 20 MPH, she noticed an abnormal water odor inside the vehicle and the vehicle was overheating. The contact veered to the side of the road for a moment and then continued driving; however, the failure persisted. The contact stated that she veered to the side of the road several times on her way to her residence. The vehicle was towed to the dealer, where the water pump was replaced; however, the failure recurred. The vehicle was taken back to the dealer where the thermostat was replaced three times on three different occasions; however, the failure persisted. The vehicle was taken back to the dealer, who informed the contact that the thermostat continuously failed due to the vehicle overheating; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
ODI #11503066SUSPENSION,SEAT BELTS
Seat belt buckles have stop locking on drivers side and back seat belt after putting a carseat in the back. Front end driver side sounds like a crinkled noise and steering wheel feels like car wants to go a different direction then you actually turn.
ODI #11499687UNKNOWN OR OTHER
The touch screen display has suffered from delamination, which has caused serious safety issues for me and my passengers. The delamination has caused the display to become blurry and difficult to read, making it difficult for me to access important features such as navigation and hands-free calling while driving. This has been a significant distraction and has put myself and others at risk on the road. Here is the list of concerns 1. Caused navigation to improperly work 2. Causes temperature to increase without user input. 3. Makes calls without user input 4. Changes vehicle features such as engine and steering setting casting safety issues. 5. Causes Bluetooth and radio issues distracting me while driving 6. Causes system to reboot while driving allowing for some features to not be accessible.
ODI #11491640ELECTRICAL SYSTEM
The touch screen on the 2017 dodge challenger radio is separating, which controls all systems on the car!! System is changing settings on its own. This is very dangerous.
ODI #11476115ELECTRICAL SYSTEM
The contact owns a 2017 Dodge Challenger. The contact stated while driving 55 MPH, the radio operated independently by changing radio station, making phone calls, and the Navigation System became inoperable. The contact stated that failure occurred without warning. The vehicle was taken to a dealer however, the vehicle was not diagnosed. The contact was provided an estimate to replace the radio. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was invalid.
ODI #11470978STEERING
Faulty electric rack and pinion have been such a huge problem. They are not only going bad after a few years, they are expensive to replace. And it’s common problem amongst dodge owners.
ODI #11456720ELECTRICAL SYSTEM
The driver side smart window rolls up and down about a half inch when the vehicle is completely off sometimes causing a dead battery. In addition when driving the window will also Crack open and do the same thing causing loud noise which can easily distract the driver while the vehicle is being operated.
ODI #11455883VEHICLE SPEED CONTROL
When stepping on the throttle to quickly merge into traffic it delays a few seconds and after removing foot off gas pedal it continues to accelerate and sticks for a few seconds. Which requires me to brake. This is Not SAFE!! The dealer has never heard of this problem but it is listed online as a problem.
ODI #11444613AIR BAGSCRASH2 INJURIES
The contact owns a 2017 Dodge Challenger. The contact stated while driving approximately 60 mph when the contact lost control of the vehicle and crashed into a median which resulted in none of the air bags deploying. 2 people were injured and were sitting in the driver and front passenger side seat. The contact sought medical treatment and sustained whiplash, concussion, and fiancé sustained contusion on ribs, hematoma in the right knee, concussion, contusion on left thigh. A police report was taken and the vehicle was towed to a tow lot. The contact stated no warning lights were illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000
ODI #11443980SUSPENSION,WHEELS
The contact owns a 2017 Dodge Challenger. The contact stated that while driving approximately 20 MPH the upper ball joint and the wheel detached without warning. The vehicle was towed to an independent mechanic. The contact called the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 57,469.
ODI #11420455UNKNOWN OR OTHER
I went to Jiffy Lube on June 7,2021 for a regular oil change and they discovered that I have a major oil leak in my transmission panel and my car is only at 68,000 miles that’s a estimated guess but it’s for sure around that mileage
ODI #11395292STEERING
VEHICLE STATIONARY. NOT RUNNING. TEMP 23F. CAR WILL NOT START WITH A CHECK ENGINE LIGHT AND STEERING SYMBOL LIGHT WITH EXCLAMATION POINT. NO PREVIOUS ISSUES. 42K MILAGE. READING FORUMS, LEADS ME TO BELIEVE THERE HAVE BEEN MANY INSTANCES OF POWER STEERING ISSUES ON THIS MODEL VEHICLE.
ODI #11388570ELECTRICAL SYSTEM,UNKNOWN OR OTHER
SCREEN MELTED FROM THE HEAT, RADIO GLITCHES, USB PORT GLITCHES, DOESN'T RECOGNIZE DEVICE, UCONNECT GLITCHES, SCREEN GLITCHES AND DOESN'T STAY CONNECTED AND OVERHEATS. SOMETIMES THE VOLUME BUTTON TOO WORKING.
ODI #11385356UNKNOWN OR OTHER
RADIO MALFUNCTIONS, FAVORITE SONG/ ARTISTS DISPLAYS, WILL CONTINUE TO SHOW SAME SONG OVER AND OVER AGAIN EVEN WHEN NOT ON, FREEZES, AND NO VOLUME. DOES NOT MATTER IF THE CAR IS IN PARK, DRIVING OR IDELING.THIS HAS BEEN GOING ON FOR ABOUT 2 MONTHS.
ODI #11383603ELECTRICAL SYSTEM
TWO RADIOS HAVE GONE OUT WITHIN 30K MILES. I AM GETTING MY 3RD REPLACEMENT AT 31K MILES. THE SCREEN IS FROZEN AND SAYS DODGE. NOT ABLE TO ACCESS CLIMATE CONTROLS. GOING TO TRY UPGRADING TO THE BETTER FACTORY RADIO, IT ONLY COSTS 1648 FOR PARTS AND INSTALL!!! THIS IS A CONSISTENT PROBLEM PER THE INTERNET. PLEASE RECALL THIS ISSUE!!!
ODI #11372675POWER TRAINCRASH1 INJURY
I WANTED TO REPORT THAT I WAS INJURED ON 10/6/2020. WHEN MY 2017 V6 CHALLENGER WENT OUT OF GEAR FROM "PARK" AND DRUG ME DOWN, AS IT ROLLED BACKWARDS (WHILE IN "PARK"). I SUSTAINED MULTIPLE INJURIES ALL OVER MY BODY. I WENT TO THE E.R. AND FOLLOWED UP WITH PRIMARY DOCTOR. I ALSO HAVE AN APPOINTMENT WITH AN ORTHOPEDIST. I AM WRITING TO URGE YOU TO PLEASE RECALL AND FIX THE 2017 V6 CHALLENGERS FOR PEOPLES SAFETY. I DON'T WANT WHAT HAPPENED TO ME TO HAPPEN TO ANYONE ELSE. THANK YOU VERY MUCH FOR TAKING CARE OF THIS ISSUE.*DT*DT*DT THE CONSUMER PROVIDED PHOTOS. *TR*DT*DT
ODI #11366944ELECTRICAL SYSTEM,UNKNOWN OR OTHER
COMPUTERAPPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE HAPPENS AT ALL TIMES IN THE DRIVEWAY, DRIVING DOWN THE HIGHWAY...ETC
ODI #11366345ELECTRICAL SYSTEM
THE CAR HORN HAS GONE OUT.
ODI #11361200ELECTRICAL SYSTEM,UNKNOWN OR OTHER
UCONNECT 8.4IN SCREEN STARTED TO BECOME BLURRY, LIKE THE SCREEN WAS PEELING AWAY OR DELAMINATING CAUSING MALFUNCTION IN TOUCH CONTROLS, WHICH INCLUDES CONTROLLING VEHICLE PERFORMANCE AND SETTINGS. DEALER SAID SCREEN WAS CRACKED, NOT OF MY OWN DOING. THEY STATED THAT WAS NOT COVERED UNDER WARRANTY, THOUGH VEHICLE WAS CERTIFIED PRE-OWNED WITH ADDITIONAL WARRANTY PURCHASED. VEHICLE OWNED FOR 7MTHS AND DRIVEN 6000 MILES.
ODI #11355159ELECTRICAL SYSTEM
JUMPING RADIO AND START TO TURN UP THE VOLUME , TURN ON AND OFF THE SEATS HEATER , CHANGE SRT PRESETS ETC
ODI #11353104ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
WHILE IN PARK OR DRIVING RADIO GLITCHES, CHANGES HEATING COOLING ON SEATS AND STEERING WHEEL CHANGES ALSO LIGHTS AND DISPLAY RADIO SCREEN DOES NOT LET YOU TOUCH TO CHANGE ANY INFORMATION OR DISPLAY. RADIO TURNS OFF AND ON, WHILE BACKING UP THE BACK UP CAMERA STAYS ON WHEN PUTTING IN CAR IN DRIVE, ALSO THE CAR IS NOW SAYING THAT IT IS A CHRYSLER WHEN IT IS A DODGE CHALLENGER
ODI #11351077ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
UCONNECT SCREEN BUBBLED AND THE TOUCH SCREEN FUNCTION CAUSES IT TO DO THINGS RANDOMLY. THIS ALSO AFFECTS THE BACK UP CAMERA/VIEWING FUNCTIONALITY..
ODI #11337449SUSPENSIONCRASHFIRE1 INJURY
I WAS DRIVING MY 2017 CHALLENGER RT WITH ONLY 22K MILES DOWN A CITY STREET. AND WHILE APPROACHING A STOP SIGN AND MY FRONT PASSENGER WHEEL COMPLETELY BROKE OFF. I WAS NOT ABLE TO STOP OR STEERING ENOUGH TO CONTROL THE DIRECTION OF TRAVEL. CAUSING ME TO HIT A GATE AND A STREET AT A COLLEGE. SADLY I'M SUFFERING FROM A BROKE NECK, FEMUR, LEG, ANKLE, FRACTURED LUNGS AND RIBS, AND A RUPTURED VESSEL IN MY HEART. MY WHEELS WERE NEVER REMOVED FROM CAR SINCE I PURCHASED IT ON 5/13/2020.*DT*DT*DT*JB*JB*JB*DT*DT*JB*DT*JB*JB*DT*JB*DT*DT*AS*JB
ODI #11271035ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE HIGHWAY WHEN MY VEHICLE COMPLETELY CUT OFF ON ME FORCING ME TO PULL OVER THE CAR LOST POWER.VERY VERY UNSAFE. I PULL OVER AND WAS ABLE TO PRESS THE PUSH START AND THE VEHICLE STARTED AGAIN ABOUT 15 MINUTES LATE IT CUT COMPLETELY OFF AGAIN LOSING ALL POWER I END UP GETTING THE VEHICLE TOWED. WHILE THE VEHICLE WAS BEING TOW THE POWER CAME BACK ON THEN LOST ALL POWER AGAIN. I THOUGHT IT WAS MY BATTERY SO I PURCHASE A NEW BATTERY HOWEVER THAT WAS NOT THE CASE TRAVELING BACK HOW THAT SAME DAY IT CUT OFF TWICE ON THE HIGHWAY SCARING THE YOU KNOW WHAT OUT OF ME. I MANAGED TO MAKE HOME. THE NEXT MORNING I WENT TO START THE CAR AND THE POWER COMPLETELY DEAD SO I TRIED PLAYING WITH THE BATTERY AND POWER CUT ON SO I CRANKED UP THE VEHICLE AND PROCEEDED TO DRIVE TO WORK THE POWER CUT OUT AGAIN RIGHT IN THE MIDDLE OF THE ROAD IN FRONT OF MY APARTMENT COMPLEX. SO I STARTED THE VEHICLE AGAIN AND PARKED IT THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP.
ODI #11252275ENGINE
THE DASHBORD SAYS THAT THE TRANSMISSION NEEDS SERVICE. I PUT THE CAR ON PARK, IT STARTS BLINKING SAYING CAR NOT ON PARK AND ONCE I TAKE MY FOOT OFF THE BRAKE THE ENGINE TURNS OFF. PLUS THE SWITCH STAYS ON SO I HAD TO UNHOOK THE BATTERY.
ODI #11210444UNKNOWN OR OTHER
ALL TOO OFTEN WHILE DRIVING....... DISTRACTING, USELESS WEATHER ALERTS POP UP ON MY UCONNECT (RADIO)SCREEN. I MUST TAP "OK" TO GET RID OF THEM. I CALLED DODGE, UCONNECT, AND SIRRIUS. NOTHING HAS BEEN SUCCESSFUL AT STOPPING THESE ALERTS. THERE IS NO WAY TO DISABLE THEM.
ODI #11204671POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHERCRASH
IN NOVEMBER AND DECEMBER OF 2017 AND AGAIN IN JANUARY 2018 AND SERIES OF POWER-TRAIN GEAR CHANGING WHILE DRIVING OCCURRED WHILE ON INTERSTATE I-20 AND 285 AND 85 AND GENERALLY AROUND TOWN WHICH CAUSED TO HAVE TO PULL OVER AND CALL A TOW TRUCK OR PARK UNTIL THE ISSUE WOULD STOP. THE VEHICLES WAS TAKEN TO DON JACKSON AND LANDMARK AND LIITHIA SPRINGS CHRYSLER JEEP AND NO ONE TO THIS POINT HAS REPAIRED IT. THIS CONTINUES TO CAUSE ME TO HAVE TO PULL OVER ON THE SIDE OF THE ROAD BECOMES THE CAR BEGINS TO CHANGE GEARS WITH NO REASON AT ALL AT HIGH SPEEDS. ON 4-27-19 DON JACKSON CHRYSLER PERFORMED A RECALL AND WORK ON THE COMPUTER AND SINCE THEN MY CAR CRUISE CONTROL COMES ON AND GOES OFF WHEN EVER WNATS TO AS WELL THE RADIO AND DASH DISPLAY FLICKERS. THE CRUISE CONTROL IS ALARMING BECAUSE I AM DRIVING AT LOW SPEEDS ON THE ROADS AND CAR SUDDENLY SPEEDS UP WITH OUT MY DEPRESSING THE OR INCREASING THE GAS PEDAL. I TOOK THE VEHICLE BACK TO THE DEALER AND THEY TOLD ME I COULD NOT SEE THE TECHNICIAN UNTIL MAY 10, 2019. THIS MATTER ALL TOGETHER POINTS TO A LIFE SAFETY ISSUE AND I WOULD ASK AND HOPE YOUR ORGANIZATION COULD SEND A ENGINEER AND ACCESS THIS VEHICLE. THE DEALS HAVE SAID TO ME WHILE THE CAR THE WAS NEW THAT THEY WOULD NOT PROVIDE A LOANER OF GO TO ANY EXPENSE TO SOLVE THE ISSUES. PLEASE ADVISE
ODI #11176201STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
WHEN DRIVING MY CAR SAYS SERVICE ELECTRONIC STABILITY CONTROL THEN MY POWER STEERING GOES OUT MAKING IT VERY HARD TO DRIVE IT IS UNSAFE PLEASE HELP
ODI #11175122POWER TRAIN
WHEN THE VEHICLE IS STARTED FOR THE DAY OR WHEN SITTING FOR 8 PLUS HOURS THE FIRST FEW SHIFTS ARE DELAYED. LEAVING FROM HOME IS NOT AS BIG OF A DEAL, AS WHEN I LEAVE FROM WORK. MY OFFICE EXIT CROSSES A 3 LANE ROAD WITH TRAFFIC SPEED LIMIT OF 45 MPH. EXPECTING THE VEHICLE TO MOVE WITHOUT DELAY TRYING TO CROSS TRAFFIC IS DANGEROUS AND I WAS ALMOST HIT BY CROSS TRAFFIC BECAUSE OF THE DELAY. DEALER HAS CHECKED TRANSMISSION AND STATES EVERYTHING IS NORMAL.
ODI #11141355VEHICLE SPEED CONTROL,SERVICE BRAKES
BRAKES HAVE WORN INTO ROTOR WITHIN LAST 3 DAYS. RECALL ISSUED FOR CRUISE CONTROL. BOTH SERIOUSLY DANGEROUS ISSUES. CAR BASICALLY UNSAFE TO DRIVE. DEALER WON'T LET MAKE APPOINTMENT UNTIL MID NOVEMBER. CAR HAS LESS THAN 12,000 MILES.
ODI #11094071STRUCTURE,UNKNOWN OR OTHER,ENGINE
REAR TRUNK WILL NOT OPEN WITH KEY FOB, REAR TRUNK BUTTON OR TRUNK BUTTON LOCATED INSIDE THE CAR ONLY WAY TRUNK CAN BE OPENED IS WITH EMERGENCY PULL DOWN THRU REAR BACK SEATS. ALSO, COMPUTER APPS ON DISPLAY SCREEN CONSTANTLY RESETTING ITSELF, FREEZES UP CONSTANTLY AND CANNOT TURN DOWN OR OFF RADIO OR ANY OTHER FEATURES UNTIL IT RESETS ITSELF . BACK UP CAMERA TERRIBLE WHEN IN USE AT NIGHT SCREENS BLURRY AND BRIGHT RED FROM BACK UP OR BRAKE LIGHTS. BACK UP CAMERA STAYS ON AFTER VEHICLE IS PUT IN DRIVE. MANY BLIND SPOTS ON BOTH SIDES OF VEHICLE.. PROBLEM WITH TRUNK JUST STARTED BUT I'VE ONLY HAD THE VEHICLE FOR ABOUT 6 MONTHS. ALSO 6 DAYS AFTER I BOUGHT THE CAR HAD TO BE TAKEN BACK TO THE DEALER BECAUSE OF TRANSFER CASE LEAKING OIL . TRANSFER CASE REPLACED
ODI #11078685UNKNOWN OR OTHER
RADIO AND NAVIGATION SCREEN CONSTANTLY TAKEN OVER BY POP-UP MESSAGES ABOUT WEATHER THAT CANNOT BE REMOVED WITHOUT PHYSICALLY TOUCHING THE SCREEN WHILE DRIVING, THUS CAUSING DISTRACTION TO THE DRIVER. THERE IS NO OPTION TO DISABLE THESE, AND THEY POP-UP AS FREQUENTLY AS EVERY 2-3 MINUTES, DESPITE CLOSING THEM. HAVE CALLED DEALERSHIP, SIRIUS/XM AND DODGE MULTIPLE TIMES TO NO AVAIL. CONCERNED THAT DISTRACTED DRIVING AS A RESULT OF UNWANTED MESSAGES POPPING UP IN LARGE FORMAT ON RADIO SCREEN COULD RESULT IN AN ACCIDENT.
ODI #11067329STRUCTURE
2017 CHALLENGER SCAT PACK 392: TRUNK DECK LID RENDERED INOPERABLE. UNABLE TO ACCESS TRUNK USING KEY FOB FUNCTION, INTERIOR PUSH-BUTTON FUNCTION OR EXTERIOR PUSH-BUTTON FUNCTION. TRUNK DECK LID WILL ONLY OPEN WHILE GAINING ACCESS THROUGH FOLD-DOWN REAR SEATS AND PULLING EMERGENCY LATCH CABLE. PROBLEM OCCURS WHILE VEHICLE IS IN PARK AND STATIONARY.
ODI #11022865ENGINEFIRE
TL* THE CONTACT OWNS A 2017 DODGE CHALLENGER. WHILE DRIVING 55 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT PULLED OFF THE ROADWAY AND TURNED OFF THE ENGINE AS SMOKE ENGULFED THE INTERIOR AND EXTERIOR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED AND NO FIRE. THE CONTACT OPENED THE HOOD AND NOTICED OIL LEAKING UNDERNEATH THE VEHICLE AND OIL ON BOTH REAR TIRES. THE VEHICLE WAS TAKEN TO SIERRA MOTORS INC-BILL WALSH AUTO GROUP (510 E NORRIS DR, OTTAWA, IL 61350 (815) 433-1666) WHERE IT WAS DIAGNOSED WITH FAULTY OIL COOLER LINES THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD REPAIR THE VEHICLE. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 17V496000 (ENGINE AND ENGINE COOLING) AND WAS INFORMED THAT THE RECALL WAS SET TO BEGIN ON SEPTEMBER 22, 2017. THE AFFECTED VINS WERE NOT RELEASED YET. THE FAILURE MILEAGE WAS APPROXIMATELY 1,700.