ODI #11721420UNKNOWN OR OTHER,ENGINE
Dodge Charger, 2016, won't turn on a list. Key is in the cup holder. On the driver's side also there are many videos showing this same issue with many dodge, twenty sixteen chargers.
ODI #11718257UNKNOWN OR OTHER
I am the original owner of a 2016 Dodge Charger SXT AWD (VIN: [XXX] ). On February 3, 2026, while driving at highway speeds, the vehicle suffered a catastrophic mechanical failure. I heard a loud metallic grinding noise from underneath, followed by an immediate loss of power and "Service Transmission" and "SERV AWD" warnings on the dashboard. The vehicle became inoperable, and the engine could not be shut off through normal means after the incident. Recall Context: This vehicle has previously had Safety Recalls T03 (Driveshaft Bolts) and U60 (Front Driveshaft) performed in 2017/2018. However, the current failure is identical to the safety defects described in those recalls. This indicates a Recall Remedy Failure, posing a severe safety risk to the driver and others on the road. Current Dispute: The vehicle was towed to Preston CDJR of Dover, but the dealer claims they cannot diagnose the issue or read fault codes. They are attempting to charge $200/hour for unsuccessful diagnosis attempts. I have opened a case with Dodge Corporate (Case #XXX), but the Case Manager has temporarily closed the case due to the dealer's inability to provide a diagnosis, and neither party has responded to my inquiries for 2 business days. Requested Action: I am filing this complaint to request a formal investigation into this recurring safety defect and to compel the manufacturer to honor the safety recall by performing a physical inspection and necessary repairs at no cost to the consumer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11711829ENGINE
I recently tried to get my oil changed and they told me that the oil filter housing was cracked. After doing research on this there is several sources saying that there is lots that has had the same malfunction. Surprised there isn't a recall on this part
ODI #11709193STRUCTURE
The contact owns a 2016 Dodge Charger. The contact stated that the dashboard and plastic around the gear shifter were folding outward. The contact was concerned that the parts would detach. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 120,000. The VIN was not available.
ODI #11694556POWER TRAIN
The contact owns a 2016 Dodge Charger. The contact stated that while driving 40 MPH, while the accelerator pedal was depressed, there was an abnormal thumping sound coming from the front passenger’s side of the vehicle. The contact slowed down the thumping sound decreased; however, the faster the vehicle was driven, the louder the sound became. An independent mechanic was contacted. The vehicle was taken to be diagnosed, and the contact was informed that the front driveshaft needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V281000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 89,996.
ODI #11690668FUEL SYSTEM, GASOLINE,ENGINE,ELECTRICAL SYSTEM
The contact owns a 2016 Dodge Charger. The contact purchased the vehicle, and the vehicle was taken for the Emissions Test; however, the vehicle failed the Emissions Test. The contact notified the dealer and was informed that some unknown sensors had been replaced, and to allow for a week for the vehicle to adjust. The vehicle was taken to the dealer, and the vehicle failed to start. The vehicle was not diagnosed. The contact stopped by the dealer to pick up the vehicle. The vehicle was restarted, and the contact drove the vehicle to the residence. The contact stated that in the evening, the vehicle failed to restart. After several attempts, the vehicle restarted. The contact stated that on a separate occasion, while driving 40 MPH, there was white smoke coming from the rear of the vehicle. The contact stated that there was a plastic burning odor and an abnormal fuel odor entering the vehicle through the A/C vents. There was no warning light illuminated. The vehicle was taken to the dealer. The contact requested that the vehicle have a full inspection, and the dealer refused. The contact was informed that the spark plugs and fuel pump needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.
ODI #11689555ELECTRICAL SYSTEM
Odometer Faud. The contact purchased a 2016 Dodge Charger. The contact stated that while attempting to have the vehicle diagnosed, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was approximately 116,000 and at the time of diagnosis, it was discovered that the mileage was approximately 120,000.
ODI #11667617STEERING,POWER TRAIN,SERVICE BRAKES
Unknown/. When Press on brake car still moves. Also when put in parked car will move forward or backwards a few inches. Steering wheel does not feel right as if feels not secure when driving.when trying to go in right lane on freeway steering wheel was not all the way responding as if felt like it was loose and not connected to what pairs it’s spose to be. And almost crashed
ODI #11667329POWER TRAIN
My charger was a michigan state patrol vehicle all its maint. Kept up on and all recalls fixed and repaired properly, yet driving at 45mph and my front driveshaft gives out and ends up smashing off my transmission and transfer case and it hit and almost went through the passanger side floor board right under the passanger seat which if it had it would of messed my passanger up bad ,so now 12k + in repairs. Dodge has had multiple recalls over the years for this exact problem, so i guess its time for another one, idk how you can say the recall has been fixed on vehicle if it breaks exactly the same way, that means its not fixed. 06
ODI #11663183STRUCTURE
The interior door panels on both front doors of my 2016 Dodge Charger SXT have warped and pulled away from the frame near the window area. The defect appears to be heat-related, and the panels have progressively worsened over time. This issue has not only affected the cosmetic integrity of the vehicle, but it also poses a safety risk by potentially interfering with side airbag deployment or window functionality. I believe this could compromise occupant safety in the event of a side-impact collision. The issue is visible and can be inspected upon request. The problem has not been officially confirmed by a Dodge dealer, but it is widely documented online and the subject of an active class action lawsuit [XXX] et al. v. FCA US LLC). I reported this defect to CarComplaints.com over three years ago and have seen other owners report identical issues with Chargers from similar model years. The vehicle has not yet been inspected by the manufacturer, police, or an insurance representative. There were no warning lights or messages related to this issue. The defect gradually became visible approximately two years after I purchased the vehicle. To date, no resolution or support has been provided by Dodge or FCA despite the known and recurring nature of this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11658598FUEL/PROPULSION SYSTEM
Smelled fuel leaking inside car towards rear seat. Electrical connector to fuel pump had fuel surrounding it (located under back seat, on left side of car). Upon disconnecting connector, I notice two right most pins of connector (on pump) had a burn mark which cause a hole and allowed fuel to leak out.
ODI #11658144POWER TRAIN
I have a continuous and ongoing problem with my draft shaft specifically the carrier bearing. This part has been giving me trouble for over a couple of years now and feel like it's going to break every time I pull in reverse and my local dealer manufacturer currently has no recalls for this which in 2018 they did.
ODI #11644441POWER TRAIN
I repaired my drive shaft in May of 2024 and I am already having this problem again. It appears this is a common issue with this vehicle. My vehicle is a 2016 Dodge charger. I paid $2000 to repair this the last time and am not happy that I am having the exact same problem again. It was repaired by Dodge, jeep, Chrysler in Springdale Ohio (Jake Sweeney)
ODI #11639040STEERING,ELECTRICAL SYSTEM
There’s multiple issues I’ve had with this car since day one. One of them almost causing a crash on the interstate going 70mph. The car shut down though the lights remained on and the message service ESC electronic stability control came on, service AWD system, service electric power steering, service brake system and at the time I just left a certified dodge dealership where they did a “” flash recall on the engines computer. Me and my infant child were stranded for over 5 hours until the car decided it would start back. This power loss caused the power steering to lock up and no movement besides me coasting to get over into the emergency lane on the interstate almost being hit by multiple vehicles. The Service ESC came on numerous times since then and still keeps coming on and dodge says it’s nothing and clears the codes. The drive shaft bolts backed out and caused my drive shaft to snap in half costing me over $1700.00. The sec system never works properly it stays stuck in awd mode and seldomly goes in RWD mode. When turning traction control off it automatically kicks into awd not sure if that’s suppose to happen but makes no sense if so. Also the turn signal switch on the steering column is faulty causing the wipers to come on any time you use the turn signal or turn the wheel to make a turn in the vehicle. That has caused me to almost wreck more times then I can count. This car and this cars year make and model definitely has a lot of safety issues and should be investigated by the manufacturer. On the date below I checked February 22, 2022 due to this issue being persistent I can look for the old invoices where I had to replace my drive shaft if needed just email me
ODI #11633813POWER TRAIN,STRUCTURE
Unexpected vehicle movement from power Train. I was changing my tire and the jack caused my vehicle body side to deform causing the vehicle to fall and nearly broke my leg.
ODI #11628796ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
The car has had over 5 batteries in the last year and 3 in the last 2 months. Something is constantly draining the battery in my car and making them go very bad. Also the car will be dead if I park it too long because of the electrical issue and it’s been a huge problem for me.
ODI #11615620POWER TRAIN
Loud noise coming from where the center console should be. I thought it could be something wrapped around the drive shaft but instead the drive shaft carrier bearing needs replaced. You can't get a shop to buy just the part they have to replace the entire piece!
ODI #11609216POWER TRAIN
Loud noise while driving vehicle due to driveshaft center support bearing damaged. Currently in the process of getting it repaired.
ODI #11608826FUEL/PROPULSION SYSTEM
My 2016 Charger has the same problem described in Emissions Recall UB4, Revision 5. When filling tank with gas, there is a very strong odor of gas. After about three days of driving, it dissipates. Revision 5 by added 2015 and 2016 Dodge Chargers, but I have been told that my vehicle is not included in that recall. It most certainly is a safety issue. Again, it has the exact problem as described in that recall. The gas smell is so strong, I cannot park it in the garage. I'm not sure if NHTSA issued the Revision 5, or Fiat Chrysler issued it.
ODI #11604322UNKNOWN OR OTHERFIRE
I was driving down the road, and without warning there were flames coming out of the dash and smoke and within minutes the car was fully engulfed. Luckily, my daughter and I got out, but I am now left with nothing.
ODI #11591512POWER TRAIN
Drive train issues
ODI #11585455AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
Interior door panels are letting loose and detaching from frame. Seems seems to be rather unsafe with the side airbags and all. Many forums online from Dodge Charger owners with same issue on all (4) doors. We need help getting Dodge to recall this issue and help make it right. We are getting quotes of up to $3,500 to complete the repair and replace interior door panels.
ODI #11575170POWER TRAIN
Drive train broke
ODI #11568232ELECTRICAL SYSTEM,ENGINE
Engine problems after problems on all charger no warning sign or nothing and electric issues on whole vehicle work temporarily
ODI #11553643FUEL/PROPULSION SYSTEM
Fuel pump is inoperable due to cheap make(plastic). Leaks out at the top due to the lid and gas comes out thru there right underneath of where my children sit.
ODI #11543761SERVICE BRAKES
Bolts the attach the emergency brake cable assembly to the frame undercarriage can become rusted and corroded and can pop out which causes the emergency brake to not function correctly which results in transmission damage, shifting while towing, shifting while vehicle jacked up, and possible parked incline vehicle roll especially if car is not able to shift into park during an emergency.
ODI #11542221EXTERIOR LIGHTING,ENGINE,FUEL/PROPULSION SYSTEM
Headlights go out when replacing. Fuel smell in cab. Engine ticking Front wheels knocking on bumps Inspection done by police Could cause major wreck all of the above
ODI #11540982ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Headlamps are not working therefore causing a safety issue when driving at night. Initially, 2 years ago, April 2021 the driver headlamp was not working. Dodge dealership had replaced and within the year the bulb would come off and on intermittently. It cost over $400.00. On March 18, 2022 I took it back to Dodge dealership and because it was working that day they just said to bring it when it was not working? They had the car for the whole day and did not inspect anything. Now a year later both of my headlamps are not working and took it back to them again. Now my fuses are melted and have been told by them that the cars electrical system is faulty. The car will need a new PDC Power Distribution Center unit that controls the electrical power which is no longer made. He found a dealer that has the unit available but also includes the wires harness . The charge for this including labor is 5300 if he the dealer will sell it to him. He did not advise of price for part and labor separately. The dealer charged me 212.00 to tell me this. Meanwhile I have a car that is only 7 years old that I cannot drive safely at night and it will not pass motor vehicle inspection which is in 2 weeks. Therefore, now I own a car I cannot legally have on the road because of this issue with the headlamps.
ODI #11528212STEERING,SUSPENSION
Vehicle was diagnosed as needing a new drive shaft i see a recall for 2016 dodger chargers how do we have this covered?
ODI #11521392ELECTRICAL SYSTEM,EXTERIOR LIGHTING
The headlight bulbs, like a past recall on the 2011-2012 Chargers, regularly fry through fuses and stop working. This is obviously caused by a more serious issue in the vehicle and should be recalled. Many Dodge Charger and Challenger owners have been faced with this common problem, as shown in the comments on the page linked below: https://www.youtube.com/watch?v=pAmcGxeD5LY In my case, I've had several electrical issues with the headlight, and have had the entire headlight unit replaced. We have also switched the bulbs to see if that changes anything. After still having problems with the light going out, the repair shop I took it to informed me that the fuse can be switched for a quick fix, although it is not fixing the root of the problem, and this is a very common issue among these types of cars.
ODI #11521403POWER TRAIN,STRUCTURE,FUEL/PROPULSION SYSTEM
Car has strong smell of gas inside. Seeing by the other reports here that there is a regular problem with the fuel pump causing this issue. Is a safety hazard for obvious reasons. Drive shaft failed last year at less than 60,000 miles, but luckily had it replaced under dealership warranty. Others have not been so lucky, as I can see in these reports. Like tons of other reports here, door panels are also warping and disconnecting from the inside of the car. A completely cheap and poor design, and am shocked to see that nearly EVERY problem I've experienced with this car is COMMONLY experienced by other owners of this car. No idea how there haven't been more recalls, it's criminal that owners of this vehicle are left to foot the bill (THOUSANDS of $$$) for all of its defects.
ODI #11512682UNKNOWN OR OTHER
The door panels started to peel away from the door. My car was still under warranty at the time and the door panels were replaced by the dealership. after a year the door panels have started to peel back again. It looks like it will keep the side airbag from deploying correctly if it is ever needed. I feel it is unsafe and should be part of a recall since it seems to be a common problem with these cars.
ODI #11504231STEERING,ELECTRICAL SYSTEM
The power steering goes in and out completely loosing power steering while Maneuvering A curve in the road it completely stops or if it's already out it will come back on while steering so your giving a lot of force then suddenly you have power steraing again you harshly turn to almost swerve off the road or towards traffic.
ODI #11503586AIR BAGSCRASH
Airbags did not deploy in a high speed frontal collision.
ODI #11503485STEERINGCRASH1 INJURY
as i was driving getting ready to make a turn i suddenly lost control of my car. The steering wheel became stiff and was unable to move it ultimately causing me to crash, Dodge/Chrysler needs to get there stuff together and do something about this, this is ridiculous, would not recommend buying anything involved with the brand whatsoever
ODI #11500990STRUCTURE
The contact owns a 2016 Dodge Charger. The contact stated that the front passenger’s side interior door panel became unsecured and partially detached from the door frame, causing the door to be difficult to open, closed, or unlocked. Additionally, the front driver’s side interior door panel was unsecured and partially detached; however, the door was able to be opened, closed, and unlocked normally. The cause of the failure was not yet determined. The local dealer was made aware of the failure, but no assistance was offered. The manufacturer was not yet notified of the failure. The failure mileage was 115,000.
ODI #11487904FUEL/PROPULSION SYSTEM
Strong smell of raw gas when fuel tank is 1/2 full(+). The smell is inside and outside the vehicle (mostly on driver's side near back door & wheel well) whether vehicle is running or not. The smell is just as strong outside as inside. When fuel level falls below 1/2 tank, the gas smell reduces. Removed rear seat, drivers side fuel tank cover have a crack in it. A puddle of gas was sitting on top of the fuel pump & a brown burn mark near the electrical plug. Google search: many complaints of fuel pump leakage. The fuel pump still works, it pumps/primes when the key is switched to the ACC position & the car cranks when pushed to turn on. The issue is fuel is leaking from the pump upward when tank is at or above 1/2 full. Tried to order new pump from local dealership (Northpoint Chrysler Dodge) who said it calls for a different part#, is out of stock with no expected date of availability, & is not available anywhere within their network. September 8th, went online to a site that provides OEM parts (World Parts Direct). They said the part was not available until September 23rd. Since they provided an availability date, I ordered the part & waited. The delivery arrived on the 29th. What arrived have a totally different part# with an electrical connector that must replace the factory connector. In order to install, the factory harness must be cut, spliced, soldered, & heat shrink a rubber sleeve to protect the soldered wires. I questioned the different part#, was told that is what their supplier sent, it is OEM, & should work. The new connector came with a diagram showing to switch the 2nd & 3rd pin from the factory connector into the new connector. The factory (+) & (-) pins are side-by-side, the new connector separates them. Fuel pump wiring is faulty, dangerous. Raw gas encountering electrical connectors is unsafe, can be explosive or deadly. Not inspected/repaired by dealer or mfg, no CEL, avail for inspection if needed. Let's not wait for someone to die for recall.
ODI #11485994FUEL/PROPULSION SYSTEM
Gas smells in the back seat of my car....where the pumps are underneath the seat. Gets older when fas tank is full
ODI #11485465STRUCTURE
The contact owns a 2016 Dodge Charger. The contact stated that the front driver’s side door panel trim had separated from the door frame. The contact then stated that he was concerned that the separation of the door panel had started to rise towards the window, which might affect the air bag deployment in the event of a crash. There were no warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 70,000.
ODI #11483954STRUCTURE
The contact owns a 2016 Dodge Charger. The contact stated that all four interior door panels had begun to warp and detach from the frame of the door. The center console by the gear shifter was also warped. The contact took the vehicle to the dealer and stated that the failure should not have occurred. The contact received confirmation from a third-party interior specialist. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was no longer under warranty and that the repair would be an out-of-pocket expense. The approximate failure mileage was 130,000.
ODI #11480403STRUCTURE
The rear drivers side passenger door will not open from the outside, and it wont open from the inside either. If someone needed to get out of or in to this car in a hurry (say it was on fire) this would be very bad. The car has not had anything impact it on this side.
ODI #11479584ENGINE
The contact owns a 2016 Dodge Charger. The contact stated that while accelerating at approximately 50 MPH, she heard a clicking noise coming from the engine. The engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed but the contact was uncertain of the parts that needed to be replaced. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 127,000.
ODI #11476775FUEL/PROPULSION SYSTEM
I’ve been smelling fuel inside the car after filling up and around the rear driver side tire and found fuel leaking in the front of that driver side rear tire. I removed the back seats to find fuel sitting on top of the fuel level valve. I dried up everything and unplugged the fuel pump electrical connector to find fuel leaking from the plug itself. I’ve been having issues with me passing out after filling up my car and after me finding this it makes me believe this is the issue to my health problems.
ODI #11476545UNKNOWN OR OTHER
I have multiple Dodge Chargers ranging from 2011 to 2016 and for some reason the fans broke on all of them placing a hole in all the radiators. The fan broke on one car more than once. As a result, the cars begin to overheat. Countless of money has been spent buying these parts. I believe there is a defect in the fans on these vehicles. I have been left on the side of the road with my children a few times because of my car overheating. My 2016 may need a new engine due to fan breaking. Please look into conducting a recall on the Dodge Chargers cooling fan from the year 2011 to 2017.
ODI #11462169STRUCTURE
All four of my vehicle doors panel are coming apart leaving all the wiring getting damaged by heat and cold. They have so many complaints about this matter and these Dealerships are saying they not responsible for it. Total cost $2400
ODI #11461278ELECTRICAL SYSTEM
Car wouldnt start made a clicking sound on April 30. Started and drove home from store. On March 31 the car died on me in traffic with no warning. Towed to mechanic and it has been there since March 31, 2020. Still in shop for repairs of the Tipm
ODI #11459872ENGINE
OIL WAS LEAKING UPPER AND LOWER INTAKE AND OIL FILTER ADAPTER HOUSING AND GASKETS NEEDED TO BE REPLACED.
ODI #11451973UNKNOWN OR OTHER
My charger passenger door panel is starting to warping from the window, which someties make it hard to see out my side mirror.
ODI #11449973ENGINE AND ENGINE COOLING,ELECTRONIC STABILITY CONTROL (ESC)1 INJURY
The contact owns a 2016 Dodge Charger. The contact stated that while operating the vehicle exhaust fumes were present in the cabin of the vehicle causing the 6-year-old daughter to become ill. Also, the traction stability control warning light would illuminate while driving at various speeds. The vehicle was taken to the local dealer who serviced the vehicle for the failures but the failures continued to occur. No further information was available. The manufacturer was not notified of the failure. The failure mileage was 42,000.
ODI #11447256WHEELS
3 of my 20” wheels cracked at different times. It causes my tires to go flat.
ODI #11443991AIR BAGSCRASH1 INJURY
The contact owned a 2016 Dodge Charger. The contact stated that while driving approximately 10 - 15 MPH, another vehicle suddenly crashed into his vehicle from the rear driver's side at approximately 55 MPH. The contact stated that the driver’s side A-pillar and driver’s side rear B-pillar were severely crushed, but no air bags deployed. A police report was made. The vehicle was towed from the scene and deemed a total loss. The contact suffered a concussion, bruising along the left side of his body, memory loss, and a broken collar bone. The contact was not aware of anyone else had sustained any injuries. The contact went to the hospital to seek medical attention. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,000.
ODI #11443834ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
The car randomly dies. I will come to a stop sign or stop light and it will shut off without warning. Usually I put the car in park and it starts back up without issues. Last time it happened when I started it back up it was stuck in 3rd gear. I've had it towed to Landmark dodge before and they said cam shaft sensor so they replaced it. Then it happened again and they agreed it was the battery. Replaced the battery. Does it again (this last time when it wouldn't come out of 3rd gear. Check engine light now on and no traction control) tow to Landmark they keep it for 3 days and they said it was acting normal and they see nothing wrong. Waiting for it to happen AGAIN. Every time Landmark tells me my car is fine.
ODI #11437291ENGINE
The contact owns a 2016 Dodge Charger. The contact stated while her daughter was driving at unknown speed, the traction control warning light illuminated, and the vehicle decelerated to 30 MPH. The driver was able to park on the side of the road for 30 minutes before restarting the vehicle and drove to her destination. The driver took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 92,458.
ODI #11436445FUEL/PROPULSION SYSTEM
One of the pins on the fuel pump & associated harness got hot enough to melt a hole in the top of the fuel pump causing it to leak gas.
ODI #11436446FUEL/PROPULSION SYSTEM
One of the pins on the fuel pump & associated harness got hot enough to melt a hole in the top of the fuel pump causing it to leak gas.
ODI #11433055FUEL/PROPULSION SYSTEM
Kept smelling gas after filling up and off and on . Did a fill up and gas was so strong had to call a tow truck. Dealership said fuel pump assembly connector had high resistance causing the top of the fuel pump to melt.
ODI #11432625POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
No warning lights. Loses power, shuts down when traveling. Must pull over, come to a complete stop, put vehicle in park, wait 2-3 minutes sometime longer before it will start back up, Has been occurring for at least 6`months now. Repair shop/dealer unable to confirm due to the fact that it doesn't occur when test driven!!
ODI #11432021STRUCTURE
The contact owns a 2016 Dodge Charger. The contact stated that the passenger’s side front door and driver’s side rear door panels started to detach from the body of the vehicle. The manufacturer had been notified of the failure and informed the contact that there were no recalls on the vehicle. The manufacturer referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 55,000.
ODI #11431635AIR BAGS,STRUCTURE,UNKNOWN OR OTHER
Chrysler/|Dodge 300's/Charger have a known issue with door panel warping because of material or design defect. A judged rule 08/26/21 that there is an expressed warranty and that they should be repaired outside of the manufacture's warranty, which is when the defect shows up. I have tried both the dealership and customer care Auburn Hills, Michigan to no avail. I am stuck with making the very costly repair myself on a vehicle that I can't sell for what should be its value without the defect showing. I am a disable veteran and a senior so neither of those prospect are appealing. What can I do to get the dealer to fix the defect in light of the judge's ruling or other consumer protection laws? I need to get a replacement vehicle and can't get a reasonable return on this investment with the defect. Please help me.
ODI #11428763ELECTRICAL SYSTEM,SEATS,FORWARD COLLISION AVOIDANCE
Driver Seat will automatically move forward or back during the car actively moving. Moving all the way forward and extending back where unable to reach pedals. Extremely dangerous potentially causing and accident, with serious leg injuries. The emergency break will automatically occur with no vehicles/obstructions that would set off the alert, on the highway , potentially being rear ended. The problems have been occurring approximately 1 yr
ODI #11427587POWER TRAIN
The contact owns a 2016 Dodge Charger. The contact stated that the vehicle was taken to an independent mechanic for an oil change and when the mechanic inspected the vehicle, he noticed that the universal driveshaft was corroded and needed to be replaced. The mechanic referred the contact to the manufacturer to see if the VIN was under recall. The contact notified the manufacturer of the issue and was informed that there was no recall on the vehicle. The manufacturer stated that the vehicle would be repaired under warranty. The contact took the vehicle to the local dealer who replaced the driveshaft on the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000. The VIN was not available.
ODI #11427225AIR BAGS,UNKNOWN OR OTHER
The door panels on both drivers door and front passenger door have completely separated from the door exposing airbags and electrical components for windows and locks.
ODI #11423159AIR BAGS,SEAT BELTS
The seatbelt is clicked in the seatbelt light goes off and the the service airbag system light comes on.
ODI #11420350STRUCTURE
both of my front door panels and dash are peeling away. Took vehicle to Redland's Dodge and was told there was nothing they could do. We were instructed to contact Dodge directly. Dodge corporate declined the claim, stating it was not manufacturer defect. I have noticed others Dodge owners with similar complaints.
ODI #11420104STRUCTURE
The contact's son owns a 2016 Dodge Charger. The contact stated that the front passenger’s side door and panel detached from the door frame. The contact also stated that the front passenger’s side door was unable to lock due to the failure. The local dealer was contacted and made aware of the failure. Tim Short Superstore (250 Cassidy Blvd, Pikeville, KY 41501:(606) 432-1716) was also contacted and made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 28,000.
ODI #11419238STRUCTURE
Door panel is separating from the door and window on the passenger side
ODI #11417355UNKNOWN OR OTHER
Not sure of how to report, but own a 2016 Charger. My panels are coming off of doors. Of course no longer under warranty, but Dodge will not fix. This is my third Charger and I've never had this problem before. Very disappointing. This clearly is due to bad workmanship. Nothing I could have done to prevent this!!! DODGE SHOULD BE RESPONSIBLE FIR THEIR SHABBY WORKMANSHIP!!!!!
ODI #11407901POWER TRAIN
AS I WAS CONDUCTING MAINTENANCE ON MY VEHICLE, I HAD SEEN THAT MY VEHICLE'S DRIVE SHAFT IS NOT STABLE AND WHEN I MOVED IT, THE SHAFT WAS ABLE TO MOVE FREELY, AND THE CENTER SUPPORT BEARING WAS WORN DOWN COMPLETELY AND THIS IS THE REASON WHY MY VEHICLE IS NOT FUNCTIONING THE WAY IT SHOULD.
ODI #11407283STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT ALL FOUR DOOR PANELS STARTED TO DETACH FROM THE DOOR FRAME. THE CONTACT HAD INITIALLY TAKEN THE VEHICLE TO JOHN ELWAY'S CLAREMONT CHRYSLER DODGE JEEP RAM (620 AUTO CENTER DR, CLAREMONT, CA 917110) WHERE SHE WAS INFORMED THAT THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,089.
ODI #11406030POWER TRAIN
THE ENTIRE DRIVESHAFT OF THE VEHICLE BECOME EXTREMELY LOOSE. THE ENTIRE DRIVESHAFT HAD TO BE REPLACED AS IT WAS COMPLETELY UNSAFE TO DRIVE WITH THE SHAFT BEING AS LOOSE AS IT WAS. I WAS INFORMED IF THE DRIVESHAFT SEPARATED WHILE DRIVING AT HIGHWAY SPEEDS, IT COULD VERY LIKELY LEAD TO LOSS OF CONTROL AND BE FATAL.
ODI #11398215ELECTRICAL SYSTEM
THE BATTERY KEEPS GOING DEAD WITHOUT A TRANSMISSION ISSUE.
ODI #11397435STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT ALL THE DOOR PANELS STARTED TO SEPARATE FROM THE BODY OF THE VEHICLE CAUSING WIRE EXPOSURE. THE FAILURE HAD NOT YET IMPACTED ENTERING OR EXITING THE VEHICLE. THE CONTACT CALLED MARK DODGE CHRYSLER JEEP RAM (3777 GERSTNER MEMORIAL BLVD, LAKE CHARLES, LA 70607, (337) 419-0884) WHERE THEY ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
ODI #11396938STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THE MATERIAL ON THE FRONT DRIVER'S AND PASSENGER'S SIDE DOOR PANELS WERE DETERIORATING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER COURTESY CHRYSLER DODGE RAM OF SUPERSTITION SPRINGS (6130 E AUTO PARK DR, MESA, AZ 85206, (480) 569-2986) WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER'S AND PASSENGER'S SIDE DOOR PANELS TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
ODI #11394295SEAT BELTS
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT FAILED. THE CONTACT WAS UNABLE TO RELEASE THE SEAT BELT CLIP FROM THE SEAT BELT BUCKLE. ON ONE OCCASION, THE CONTACT BECAME TRAPPED DUE TO THE CLIP NOT RELEASING FROM THE BUCKLE. THE VEHICLE WAS TAKEN TO BRIGGS DODGE RAM FIAT (3001 S. KANSAS AVE, TOPEKA, KS 66611, (785) 246-8019) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEAT BELT CLIP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT CLIP WAS REPLACED SIX TIMES. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
ODI #11386737SUSPENSION,POWER TRAIN,ENGINE1 INJURY
ONE DAY WHEN I WAS DRIVING, I HEARD A REALLY LOUD SOUND COMING FROM MY CAR THAT HURT MY EARS SO I DROVE BACK HOME UNDER 5 MILES PER HOUR BECAUSE WHATEVER WAS HITTING UNDER THE HOOD OF MY CAR WAS WAY TOO LOUD. AS I WAS PARKING IN MY SPOT AT HOME, MY CAR SHUT OFF COMPLETELY. COULDN'T EVEN PUT IT IN PARK AND SAID TO CHECK ENGINE. I ENDED UP HAVING TO GET MY CAR TOWED TO LITHIA OF DODGE TO LOOK AT IT TO SEE WHATS WRONG BECAUSE I COULDNT EVEN TURN MY CAR BACK ON AT ALL OR DO ANYTHING WITH IT IT WAS UNDRIVEABLE. I WAS TOLD THE DRIVESHAFT BROKE AND SLAMMED AGAINST THE ENGINE, TRANSMISSION, ANYTHING BASICALLY CONNECTED TO THE DRIVESHAFT WAS DAMAGED. THEY DIDN'T TOTAL IT OUT AND TOLD ME TO CALL MY INSURANCE BUT THEN THEY SENT ME ELSEWHERE TOO AND FOR 6 MONTHS I COULD NOT GET ANYTHING WORKED OUT. COME TO FIND OUT, THERE WAS A SAFETY RECALL ON 2016 DODGE CHARGERS FOR ONE OF THE REASONS BEING THE DRIVESHAFT NOT BEING TIGHTENED ENOUGH WHEN MADE OR SOMETHING THAT IT BROKE AND COULD POTENTIALLY LEAD TO AN ACCIDENT THAT COULD CAUSE INJURIES! I AM LUCKY THAT I DID NOT GET IN AN ACCIDENT OR HURT BECAUSE IT HAPPENED WHEN I WAS DRIVING. IT SAID THAT THE RECALL WAS COMPLETED BUT OF IT WAS, IT SHOULDNT HAVE BROKE ON MY CAR. I STOPPED PAYING MY LOAN AND EVERYTHING BECAUSE NO ONE WAS TOTALLING IT OUT OR SENDING ME TO SOMEONE WHO COULD HELP SO NOW MY CAR IS REPOSSESSED AND SAYS I STILL OWE ON IT WHICH I FEEL IS WRONG AND I SHOULDNT HAVE THE REPOSSESSION OR BE HAVING TO PAY ANYTHING ON IT.
ODI #11383947EXTERIOR LIGHTING
TL* THE CONTACT OWN A 2016 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING, THE PASSENGER'S SIDE FRONT HEADLIGHT BULB BECAME INOPERABLE. THE CONTACT DROVE TO THE RESIDENCE WITH THE FAILURE. THE FOLLOWING DAY THE VEHICLE WAS RESTARTED AND THE HEADLIGHT OPERATED AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO SAN LEANDRO CHRYSLER DODGE JEEP RAM (1444 MARINA BLVD, SAN LEANDRO, CA 94577) WHERE THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
ODI #11376011STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE DOOR PANEL ON THE DRIVER'S SIDE DETACHED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO ANTIOCH CHRYSLER JEEP DODGE RAM (1810 AUTO CENTER DR, ANTIOCH, CA 94509) WHERE HE WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT HE HAD TO PAY FOR THE REPAIR OUT OF POCKET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
ODI #11363418ELECTRICAL SYSTEM,UNKNOWN OR OTHER
BACK UP CAMERA STILL SHOWS REAR VIEW EVEN AFTER CHANGING OUT OF REVERSE. ALSO THE DOOR PANEL GLUE HAS FAILED AS WELL AS THE GLUE ON THE PANEL AROUND THE GEAR CONTROL.
ODI #11354288STEERING
WHILE DRIVING STEERING COLUMN BECAME VERY TIGHT ALMOST IMPOSSIBLE TO TURN WITH AN INDICATOR STATING POWER STEERING ASSIST OFF. SERVICE SYSTEM. I WAS DRIVING ON A CITY STREET.
ODI #11350741STRUCTURE
PANEL ON THE DRIVER INSIDE IS SEPARATING FROM DOOR FRAME. CERTAIN PANEL ON BOTH SIDE IS SEPARATING.
ODI #11350258STRUCTURE
THE INSIDE DOOR PANELS ON THE FRONT AND REAR PASSENGER'S SIDE OF THE VEHICLE ARE PEELING AND DETACHING FROM THE DOOR FRAMES
ODI #11349363POWER TRAIN,STRUCTURE
THE INTERIOR DOOR PANELS ARE WARPING. I HAVE REPLACED ONE AND NEED TO DO THE OTHER. THE TRUNK LID HAD NO GAP BETWEEN THE BOTTOM OF THE LID AND REAR END, SO THERE WAS A CONSTANT VIBRATION CAUSING THE PAINT TO FLAKE AWAY. IF I STEP ON THE ACCELERATOR TOO HARD, THE ENGINES RPM SHOOTS UP BUT THE ENGINE GETS NO POWER AND THE REMAINS EITHER AT A STAND STILL OR WILL COAST UNTIL THE ISSUE PASSES.
ODI #11349324STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT ALL FOUR DOORS PANEL STARTED TO DETACH FROM THE DOOR FRAME. THE CONTACT STATED THE DAMAGE TO THE FRONT PASSENGER, FRONT DRIVER AND REAR PASSENGER DOORS WERE SEVERELY DAMAGED AND THE REAR DRIVER DOOR RECENTLY STARTED TO BECOME DETACHED. THE CONTACT TOOK THE VEHICLE TO STAR DODGE CHRYSLER JEEP RAM (5101 S 1ST ST, ABILENE, TX 79605) WHERE THEY REFERRED HIM TO THE MANUFACTURER. THE CONTACT HAD YET TO SPEAK TO THE MANUFACTURER ABOUT THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
ODI #11348883STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE GLUE ON THE DOOR PANEL AND CENTER CONSOLE SEPARATED. THE CONTACT CALLED THE HILL-KELLY DODGE CHRYSLER JEEP RAM DEALER LOCATED AT 6171 PENSACOLA BLVD, PENSACOLA, FL 32505, AND WAS TOLD THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
ODI #11342996STEERING,UNKNOWN OR OTHER,SERVICE BRAKES
CAR STARTING TO MAKE A STRANGE RATTLING NOISE - TOOK IT TO SHOP WAS TOLD DRIVE SHAFT IS COMING APART CAR ONLY HAS 74,000 MILES. WAS ALSO TOLD REAR SHOCKS ARE BAD, REAR BRAKES PADS ARE VERY LOW AND REAR STABLIZER BAR (SUSPENSION COMPONENTS) HAVE ROTTED OUT BUSHINGS. A YEAR AGO THE CAR DOORS STARTED TO FALL APART BOTH DRIVER AND PASSENGER DOORS.
ODI #11342509STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE DOOR PANEL DETACHED FROM THE DOOR FRAME. THE CONTACT STATED THAT THE WIRES INSIDE OF THE DOOR PANEL WERE EXPOSED. ADDITIONALLY, THE CONSOLE NEAR THE GEAR SHIFT LEVER WAS ALSO SEPARATED. THE VEHICLE WAS TAKEN TO ROCKIE WILLIAMS PREMIER DODGE CHRYSLER JEEP RAM (600 PLEASANT GROVE RD, MT. JULIET, TN 37122) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 109,423.*DT*LN CONSUMER ALSO STATED WINDOW PANEL IS STARTING TO SEPARATE FROM THE DOOR FRAME ON REAR DRIVER AND PASSENGER SIDE AS WELL.*JB *TR
ODI #11340700STEERING,SUSPENSION,VEHICLE SPEED CONTROL
MOTOR MOUNT BLOWS OUT DUE TO IT BEING FILLED WITH HYDRAULIC FLUID CAUSING ISSUES WITH STEERING AND BRAKING. THIS HAPPENED WHILE DRIVING THE CAR CAUSING IT TO MOVE AROUND WHILE DRIVING ANY SPEED WAS ON THE FREEWAY WHEN IT HAPPENED.
ODI #11338829STRUCTURE,UNKNOWN OR OTHER
DOOR PANEL ARE PEELING ON ALL DOORS OR LIFTING UP ALONG THE WINDOWS
ODI #11338487STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE INSIDE DOOR PANELS ON THE FRONT AND REAR PASSENGER'S SIDE OF THE VEHICLE DETACHED FROM THE DOOR FRAMES. CRONIC CHRYSLER DODGE JEEP RAM LOCATED AT (2515 N EXPY, GRIFFIN, GA 30223; (770) 227-4271) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
ODI #11338133STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE DOOR PANELS ON THE FRONT DRIVER'S AND PASSENGER'S DOORS WERE DETACHED FROM THE DOOR FRAME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
ODI #11337494ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE HIGHWAY WHEN MY TRUNK FLEW OPEN CAUSING MY CAR TO COME TO A COMPLETE STOP BEFORE I COULD GET ONTO THE SHOULDER AND THIS SCENERIO ALMOST CAUSED ME TO GET INTO A WRECK. I HAD MY CHILDREN IN THE CAR AND THEY WERE VERY SCARED! ITS RIDICULOUS THAT IT JUST SHUTS OFF BEFORE EVEN GIVING A WARNING!
ODI #11331948STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE DOOR PANELS ON BOTH THE FRONT DRIVER AND PASSENGER SIDE DETACHED FROM THE DOOR FRAMES. THE VEHICLE WAS NOT TAKEN TO BE INSPECTED NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
ODI #11331648STRUCTURE
DRIVER AND PASSENGER SIDE DOOR PANELS ARE WARPED AND DETACHING FROM THE TOP OF THE PANEL WHERE PANEL MEETS THE WINDOW. VEHICLE WAS TAKEN INTO DEALERSHIP FOR ASSISTANCE AND PANEL COULD NOT BE FIXED. TECHNICIANS NOTIFED ME THIS IS A COMMON ISSUE WITH THE 2016 MODEL AND TO REPLACED EACH DOOR PANEL WOOD BE $700 PER PANEL PLUS LABOR COST. CURRENT FORUMS DISCUSS SAME ISSUE . THIS IS A MANUFACTURER DEFECT!
ODI #11329611STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE INNER AND OUTER DOOR PANELS WERE DETACHED FROM THE DOOR FRAME. THE CONTACT STATED THAT THE FAILURE CAUSED THE MIS ALIGNMENT OF THE DOOR LOCK WHICH MADE IT DIFFICULT TO ACCESS THE DOOR LOCK/UNLOCK BUTTON WHILE ATTEMPTING TO UNLOCK THE DOOR. RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM OF VAN NUYS (6110 VAN NUYS BLVD, VAN NUYS, CA 91401, 818-646-2364) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER TO HAVE THE VEHICLE INSPECTED HOWEVER, THE DEALER DECLINED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE INSPECTED. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
ODI #11328884EQUIPMENT,UNKNOWN OR OTHER
I ONLY HAVE THREE YEARS WITH THE CAR AND THE AC NO LONGER WORKS IN THE PASSENGER SIDE. *TR
ODI #11328731POWER TRAIN,UNKNOWN OR OTHER
THIS CAR HAS BEEN NOTHING BUT PROBLEMS AND A NIGHTMARE. WHILE DRIVING AROUND 30 AND OVER THE CAR JERKS AND SHIFTS WHEN I AM COMING TO A STOP AND OR PRESSING ON GAS TO INCREASE SPEED. I HAD SOME SIMILAR ISSUES IN 2019 AND REPORTED THEM TO THE DEALERSHIP WESTHERR ORCHARD PARK. WESTHERR CLAIMS IT WAS ISSUES WITH THE DRIVE SHAFTS, GASKET, ENGINE OIL FILTER ADAPTOR HOUSING, DRIVETRAIN CONTROL MODULE AND AXLES. MOST OF ALL OF THESE REPAIRS HAVE BEEN DONE BY THEM AND WHERE NOT FIXED CORRECTLY AND WITH DEFECTIVE PRODUCTS AND PARTS.
ODI #11326412STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THAT THE DOOR PANELS ON BOTH THE DRIVER AND PASSENGER SIDE DOORS WERE WARPED, LEAVING A SPACE BETWEEN THE DOOR FRAME AND THE DOOR PANEL. NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403) WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
ODI #11324179STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE DRIVER'S DOOR AND PASSENGER'S SIDE FRONT DOOR PANELS DETACHED FROM THE DOORS FRAME. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE DOORS INSPECTED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000.
ODI #11323879STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THE FRONT DRIVER AND PASSENGER INTERIOR WINDOWS PANEL PLASTIC SHRUNK AND DETACHED FROM THE FRAME. THE VEHICLE WAS TAKEN TO CENTRAL FLORIDA CHRYSLER DODGE JEEP RAM LOCATED AT 8675 COMMODITY CIR, ORLANDO, FL 32819, 321-445-8017, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS UNKNOWN. INVALID VIN. *BF
ODI #11322484STRUCTURE
IN A COUPLE YEAR SPAN OF DODGE CHARGERS, THE PANELS ON THE DOORS SEPARATE FROM THE PLASTIC UNDERNEATH CAUSING IT TO LIFT UP WHERE THE WINDOW GOES INTO THE DOOR. ON MINE SPECIFICALLY IT'S THE DRIVERS SIDE PANEL AND THE FRONT PASSENGER SIDE PANEL. I HAVE SEEN PICTURES ON FORUMS FOR DODGE CHARGERS WHERE IT'S ALL OF THE DOORS WITH THIS ISSUE. THIS IS CAUSED BY NO FAULT OF THE OWNER BUT CLEARLY SOMEWHERE IN THE MANUFACTURING OF THE VEHICLE EITHER PARTS OR MATERIALS WEREN'T MADE PROPERLY. THE COST TO FIX THIS ON MY OWN IS AROUND $700 PER DOOR PANEL, SO $1,400 FOR BOTH.
ODI #11321733POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A LOUD ABNORMAL SOUND COMING FROM THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BRUNSWICK AUTO MART (3031 CENTER RD, BRUNSWICK, OH 44212), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVESHAFT FAILED AND MADE A HOLE IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V281000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,560.*DT*JB*DT*JB
ODI #11320691STEERING,SERVICE BRAKES,ENGINE
I PURCHASED 2016 DODGE CHARGER ONE MONTH AGO FROM CALIFORNIA AUTO DIRECT IN MONTCLAIR. WHILE SIGNING THE PAPERWORK, WE QUESTIONED A $1,000 DEALER CHARGE WHICH THEY EXPLAINED WAS FOR A THOROUGH INSPECTION BEFORE PUTTING THEIR CAR ON THE LOT TO SELL (ALL LIES). SINCE I PURCHASED THE CAR ON 3/7/20, THE CAR HAS STALLED ON ME WHILE DRIVING 3 TIMES. I TOOK THE CAR TO A "DODGE" DEALER AND THEY FIXED A RECALL, OIL LEAK AND REPLACED A MISSING CALIPER, OLD BATTERY. AFTER COMPLETING ALL THE REPAIRS, THE CAR STALLED ON ME AGAIN. EACH TIME THE STEERING AND BRAKES LOCKED UP. THE DEALERSHIP FOUND NO CODES AS TO WHY THE CAR JUST STOPS WHILE DRIVING. THIS CAR IS A SAFETY HAZARD. I CONTACTED DODGE.COM ONLINE CHAT AND THEY TOLD ME TO LET THE DEALER TRY AND WORK ON IT AND USE THEIR RESOURCES. UNFORTUNATELY, THEY CAN'T FIND ANYTHING. I READ ABOUT RECALLS ON OTHER DODGE CHARGERS AND CHALLENGERS THAT HAD SIMILAR PROBLEMS, UNFORTUNATELY NOT M YEAR... 2016.
ODI #11319796POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
MY GAS PRY JUST TAKES OFF AND I CAN'T STOP IT
ODI #11318777STRUCTURE,UNKNOWN OR OTHER,ENGINE
I WAS HEADED TO WORK YESTERDAY MORNING AND BEFORE I GOT TO WORK I HEARD A LOUD NOICE UNDER THE HOOD AND SMOKE STARTING ROLLING OUT OF UNDER THE HOOD. I PULLED OVER TO THE CLOSEST INTERSECTION TO GET OFF HIGHWAY AND DISCOVERED OIL ALL OVER THE CAR AND ALL UNDER THE CAR. I CONTACTED MY DEALERSHIP THAT I JUST BOUGHT THE CAR THROUGH (HAVEN'T EVEN MADE THE FIRST PAYMENT) AND THEY TOWED IT BACK TO THE DEALERSHIP. FURTHER INSPECTION THEY SAID THE DESIGN OF THE CAR HOW IT PULLS AIR THROUGH THE FENDER IT SUCKED WATER UP FROM DRIVING DOWN THE HIGHWAY AND HYDRO LOCKED THE MOTOR. I DO ZERO FIRST ROADS ON MY VEHICLES SO IT'S DEFINITELY NOT RIGHT FOR THIS TO HAPPEN DRIVING DOWN A HIGHWAY AND THROW A ROD THROUGH THE MOTOR. MY EXTENDED WARRANTY WON'T COVER IT NOR WILL MY INSURANCE. IT'S A BRAND NEW CAR. I NEED HELP!!
ODI #11318720ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF WITH THE KEYS REMOVED FROM THE IGNITION WHILE THE INSTRUMENT PANEL REMAINED ILLUMINATED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS UNABLE TO TURN THE VEHICLE ON AFTER PARKING OVERNIGHT. THE VEHICLE WAS TOWED TO JTS DODGELAND OF COLUMBIA - DODGE RAM LOCATED AT (190 GREYSTONE BLVD, COLUMBIA, SC 29210) BUT NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED PRIOR TO A DIAGNOSTIC TEST BEING PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,500. THE VIN WAS NOT AVAILABLE.
ODI #11318367UNKNOWN OR OTHER
I HAD TO REPLACE MY STARTER THAT WENT OUT 12/24/17, MY CAR WAS IN MY DRIVEWAY. I USED FRED MARTIN TO DO THE REPAIR. SUMMER OF JUNE 2019, MY CAR WAS IN MY DRIVEWAY. I HAD TO REPLACE THE STARTER AGAIN. I BOUGHT THE STARETERFROM AUTO ZONE, A STARTER FOR A 2016 DODGE CHARGER R/T. UPON REPLACING THE STARTER WITH THE NEW STARTER WE REALIZED THAT IT WOULD NOT FIT AND THERE WAS ANOTHER STARTER ON THE VEHICLE THAT WAS NOT A R/T STARTER (WHICH FRED MARTIN HAD PUT ON). THIS PAST SUNDAY (3/15/20), MY STARTER HAS WENT OUT ONCE AGAIN, IN MY PARKING LOT, SOMETHING ISN'T RIGHT FOR A STARTER TO KEEP GOING OUT WITHOUT ANY CLUE. PLEASE HELP ME IN ANY WAY POSSIBLE.
ODI #11311713ELECTRICAL SYSTEM,ENGINE
CAR KEEPS CUTTING OFF WHEN DRIVING DISABLING TRACTION CONTROL AND SPORT CONTROL DUE TO BAD ALTERNATOR THIS HAPPENED ON THE FREEWAY AND ON SURFACE STREETS AND CAN CAUSE AN ACCIDENT BECAUSE YOU LOSE COMPLETE POWER FROM THE CAR WITH NO NOTICE.
ODI #11311028STRUCTURE,UNKNOWN OR OTHER
THE VEHICLE WAS KEPT PARKED IN A 2 CAR RESIDENTIAL GARAGE. THE DRIVER'S SIDE INTERIOR DOOR PANEL BEGAN TO PEEL UP. THE PANEL IS BREAKING AWAY FROM THE DOOR MAKING WINDOW USE, THEFT SAFETY AND CLOSING THE DOOR HAZARDOUS.
ODI #11302991STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AND FRONT PASSENGER SIDE INTERIOR DOOR PANELS WARPED AND WAS NOT SECURED TO THE DOOR FRAME. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SUMTER DODGE (2662 BROAD ST. SUMTER SC) WHO INDICATED THAT THE INTERIOR DOOR PANELS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT AVAILABLE.
ODI #11298013STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE DRIVER AND PASSENGER'S SIDE DOOR PANELS SEPARATED FROM THE INNER DOOR FRAME. LAKELAND CHRYSLER DODGE JEEP LOCATED AT 2875 MALL HILL DR, LAKELAND, FL 33810, (888)687-2501, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED BY THE SERVICE MANAGER THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
ODI #11297497STRUCTURE
THERE IS A POPPING OR CRACKING STRUCTURAL DEFECT SOUND THAT IS COMING FROM THE DRIVER'S SIDE DOOR OR PILLAR BETWEEN FRONT AND REAR DOOR. THIS IS WHILE DRIVING NORMALLY NOT REALLY ON BUMPS BUT WHEN YOU ARE ON JUST A REGULAR ROAD. MORE WHEN THE ROAD IS UNEVEN OR WHEN THE BODY HAS SOME TWIST FROM UNEVEN PAVEMENT. THE FIRST RIDE WAS WITH WITH CHRISTIAN THE SERVICE ADVISOR AT LUMS DRIVING THE VEHICLE AND HEARD THE SOUND. HE MADE THE FIRST APPOINTMENT TO LOOK AT IT. 7/8/19 VEHICLE STILL UNDER FULL WARRANTY. LUMS AUTO CENTER IN WARRENTON OR, TRIED TO DO A BLIND REPAIR BY REPLACING THE SEATBELT TENSIONER. IT DID SEEM TO CALM IT DOWN BUT DID NOT WORK AND WE HAVE TAKEN IT BACK, A SECOND TIME AND THEY HAVE STATED THEY COULD NOT DUPLICATE THE SOUND. BUT THEY DID OPEN THE DOOR AND CHECKED IT. 11/1/19 AND YET AGAIN WE ARE GOING TO TAKE IT BACK AGAIN AFTER CHRISTIAN THE SAME SERVICE ADVISOR THAT WE HAVE BEEN WORKING WITH DROVE WITH ME AND HEARD THE SOUND AGAIN. 01/3/20 NOW THE FULL WARRANTY IS OVER. THE PROBLEM COMES AND GOES AND HE STATES THAT IT WILL BE HARD TO FIND?? WE DO NOT BELIEVE THAT THEY ARE CAPABLE OF FIXING WHAT REALLY SEEMS TO BE A STRUCTURAL PROBLEM...
ODI #11288747STRUCTURE
INSIDE DOOR PANELING LIFTING OFF MAKING IT DIFFICULT TO LOCK/ UNLOCK. BEING TOLD THIS IS A VERY COMMON PROBLEM WITH THE DODGE CHARGERS. VERY EXPENSIVE TO REPLACE
ODI #11282743FUEL/PROPULSION SYSTEM
I HAVE BEEN SMELLING A STRONG GAS ODOR WHILE DRIVING ON THE ROAD ESPECIALLY WHEN THE TANK IS FULL. TODAY WHILE PARKED IN MY DRIVEWAY I NOTICED A PUDDLE OF GAS UNDER THE CAR TOO. THE PUDDLE WAS UNDER THE LEFT REAR SEAT. AFTER SOME RESEARCH I FOUND A VERY COMMON PROBLEM WITH THESE CARS SEEMS TO BE THE FUEL PUMP UNDER THE REAR SEAT (WHERE MY 6 AND 7 YEAR OLD KIDS SIT). I PULLED UP THE REAR SEAT AND FOUND THE PUMP IS LEAKING THROUGH THE ELECTRICAL CONNECTOR AND LARGE AMOUNT OF GAS IS POOLED ON TOP OF THE PUMP!! I USED DOZENS OF PAPER TOWELS TO SOAK IT UP AND IT JUST KEPT COMING OUT. THE ELECTRICAL CONNECTOR IS ALSO BROWN/BURNED NEAR A COUPLE OF THE PROBES INDICATING THE GAS IS CAUSING A SHORT WITHIN THE PLUG!! I UNPLUGGED THE CONNECTOR AND FOUND THAT THE GAS IS ACTUALLY SPEWING OUT FROM INSIDE THE CONNECTOR ON THE PUMP, WHERE THE PRONGS ARE. RESEARCHING ONLINE I SEE MULTIPLE OF THE SAME COMPLAINTS THAT THE PLASTIC TOP OF THE PUMP CRACKS, AND THERE IS EVEN A WEBSITE THAT SELLS A METAL COVER TO HELP PROTECT THE FUEL PUMP COVER! I SEE MULTIPLE PEOPLE COMPLAINING ABOUT THIS VERY DANGEROUS CONDITION IN CHRYSLER VEHICLES AND YET NOTHING IS BEING DONE ABOUT IT. THE MORE RESEARCH I'M DOING ONLINE THE MORE REPORTS I AM FINDING REGARDING FIRES OCCURRING IN MINOR COLLISIONS THAT SHOULD NOT END THAT WAY. INCLUDING A REPORT OF 4 PASSENGERS BURNED TO DEATH, AND SOME VEHICLES THAT COMBUSTED AFTER BEING PARKED. THIS IS BARELY A 4 YEAR OLD VEHICLE AND NO WAY SHOULD A FUEL PUMP HOUSING BE BRITTLE AND CRACKED LIKE THIS ALREADY. PHOTOS ARE ATTACHED.
ODI #11279988STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THE INSIDE PANEL OF THE FRONT PASSENGER DOOR WAS PEELING AND EXPOSING THE INTERIOR OF THE DOOR. THE CONTACT WAS CONCERNED THAT IF MOISTURE ENTERED THE INSIDE OF THE DOOR, THE ABILITY TO CLOSE, LOCK, AND OPERATE THE DOOR MAY BE COMPROMISED. SPORT DURST AUTOMOTIVE (4511 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (877) 262-3223) INFORMED THE CONTACT TO BRING THE VEHICLE IN TO SEE IF IT COULD BE COVERED UNDER A WARRANTY. THE DEALER CONCLUDED THAT THEY COULD NOT COVER THE VEHICLE AND ADVISED THE CONTACT TO CHECK WITH THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 67,000.
ODI #11279948UNKNOWN OR OTHER
DOOR PANELS ARE PEELING UP WHERE THE TOP PART OF THE DOOR PANEL AND THE WINDOW MEET. I ALREADY HAD PANELS REPLACED BY DEALER WHEN THE CAR WAS STILL UNDER WARRANTY. THE REPLACEMENT PANELS ARE STARTING TO FAIL AS WELL. IT IS A COMMON PROBLEM WITH THESE CARS AS DOCUMENTED BY CAR FORUMS. SEE THE FOLLOWING: HTTPS://WWW.CARCOMPLAINTS.COM/DODGE/CHARGER/2016/ACCESSORIES-INTERIOR/DOOR_PANELS_ARE_WARPING.SHTML
ODI #11279485EXTERIOR LIGHTING
MY HEAD LIGHT WONT TURN ON DONT KNOW WHATS WRONG
ODI #11279071AIR BAGS
THE VEHICLE IS INDICATING THAT THE AIRBAG SYSTEM NEEDS TO BE SERVICED. THE CAR IS 3 YEARS OLD WITH 34K MILES. THERE ARE RECALLS ON THE 2011-2015 DODGE CHARGERS FOR THE AIRBAG SYSTEM AND THE DEALERSHIP (STEALERSHIP) IS TELLING ME THAT THEY THE REPAIR IS NOT COVERED.
ODI #11278536STEERING
MY POWER STEERING WILL RANDOMLY SHUT OFF. IT HAPPENS INTERMITTENTLY. IT MAKES IT VERY EASY TO LOSE CONTROL. I HAVE TO PULL OVER, TURN OFF MY CAR, WAIT 10-30 SECONDS, TURN ON MY CAR, AND HOPE IT DOESN'T DO IT AGAIN.
ODI #11277604ELECTRICAL SYSTEM,SEATS
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A FEATURE ON THE VEHICLE THAT ALLOWED HIM TO POSITION THE DRIVER'S CHAIR TO CERTAIN SETTINGS FROM DRIVER ONE TO DRIVER TWO. WHILE THE CONTACT WAS ATTEMPTING TO ENTER THE VEHICLE AND ENGAGE THIS FEATURE, HIS DAUGHTER PLACED HER HEAD IN BETWEEN THE HEAD REST AND THE REAR WINDOW. ONCE THE CONTACT OPENED THE DOOR, THE SEAT BEGAN TO AUTOMATICALLY ADJUST AND THE SPACE BETWEEN THE VEHICLE AND THE HEAD REST BEGAN TO NARROW. AS THE SEAT BEGAN TO ADJUST, THE SEAT BEGAN TO CHOKE HER NECK. THE CONTACT WAS ABLE TO GET TO THE DRIVER'S SIDE DOOR AND HIT THE MEMORY SEAT BUTTON TO CEASE THE SEAT FROM ADJUSTING. THE CONTACT'S DAUGHTER WAS NOT SERIOUSLY INJURED AND DID NOT NEED MEDICAL ATTENTION. THE FAILURE HAD NOT OCCURRED SINCE THIS INCIDENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS UNKNOWN.
ODI #11277390VISIBILITY/WIPER
I WENT TO MY LOCAL DODGE DEALERSHIP ABOUT MY 2016 CHARGER HAVING IT'S WINDSHIELD AT 3 YEARS OLD DELAMINATING ALL AROUND IT. I THEN CONTACTED CUNSUMER COMPLAINTS THROUGH DODGE W6 SAID I OWN THIS 100 PERCENT. WHO HAS A WINDSHIELD DO THIS AT 3 YEARS OLD? DEFECT? I SAY YES! I HAVE OWNED 3 AND THIS IS THE ONLY ONE TO DO IT AND I BOUGHT IT NEW. PLEASE CHECK FOR FURTHER ISSUES. I CAN'T BE THE ONLY ONE.
ODI #11270594FUEL/PROPULSION SYSTEM
FUEL SMELL IN CAR AND DYING AFTER FILL UP FUEL LEAKING FROM RIGHT REAR WHEEL WELL ON POLICE CHARGER FOR TOWN OF ROLAND
ODI #11270820ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
WHILE IN MOTION ON THE HIGHWAY, MY CHECK ENGINE LIGHT KEPT POPPING ON AND OFF. MY VEHICLE STARTED TO FEEL LIKE IT WAS LOSING POWER WHENEVER I BEGAN TO ACCELERATE. IT DOES DRIVE BUT IT MAKES A VERY LOUD, UNSETTLING NOISE WHEN DRIVING. IT SOUNDS VERY LOUD EVEN WHEN I AM SITTING IN PARK. THE VEHICLE IS NORMALLY SILENT WHEN SITTING IN PARK AND DRIVING. I AM SMELLING SOMETHING VERY UNUSUAL AS WELL WHEN DRIVING. MY CAR WAS SENT TO FRISCO CHRYSLER DODGE JEEP RAM IN FRISCO, TX A FEW DAYS AFTER THIS HAPPENED AND I WAS TOLD THAT THEY WERE RECEIVING A CODE P0430 WHICH MEANT THERE ARE ISSUES WITH MY CATALYTIC CONVERTER. I WAS TOLD THAT OVER 800,000 VEHICLES IN THE DODGE MAKE HAD BEEN RECALLED THIS YEAR DUE TO THIS SAME THING. I WAS TOLD MY CAR COULDN'T BE REPAIRED AT THE MOMENT AS THEY WERE UNSURE AS TO WHAT ACTUALLY NEEDED TO BE FIXED. I AM A SINGLE MOTHER AND I AM AFRAID THAT MY CAR IS GOING TO QUIT ON ME ANY DAY. I AM BEING TOLD THERE IS AN ACTIVE RECALL ON DODGE VEHICLES FOR THIS BUT MY PARTICULAR VEHICLE ISN'T PART OF THE RECALL. HOW IS THAT POSSIBLE WHEN IT'S THE SAME THING? IN APRIL AND JULY OF THIS YEAR WHILE DRIVING ON THE FREEWAY, MY CAR BEGAN TO SHAKE EXCESSIVELY. I PULLED OVER TO SEE IF IT WOULD STOP AND IT DIDN'T SO I SLOWLY MADE MY WAY OVER TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE IN DUNCANVILLE, TX WHERE I WAS TOLD THAT MY IGNITION COILS ARE FAILING AND EVENTUALLY ALL OF THEM WILL FAIL AS THIS IS COMMON IS DODGE VEHICLES. IF THIS IS A KNOWN COMMON PROBLEM, WHY ARE THESE VEHICLES STILL BEING SOLD? WHY HASN'T THIS BEEN FIXED? I HAVE SPENT OVER $800 IN REPAIRS ON THIS CAR AND IT'S ONLY A 2016. I DID NOT EXPECT TO HAVE PROBLEMS THIS SOON ON SUCH A NEW CAR.
ODI #11265242POWER TRAIN,STRUCTURE,ENGINECRASH
MY CAR WAS PARKED ON A HIT AND RUN ON AUGUST OF 2018. MY CAR WAS PARKED ON A FLOOD MARCH 2019, MY CAR HAS REPAIRS COVERED BY THE INSURANCE OF $19,000 AND IT'S STILL IN THE SHOP. I HONESTLY THINK THAT MY VEHICLE IS NOT SAFE FOR ME TO DRIVE.
ODI #11255114STRUCTURE
TAKATA RECALL. THE INTERIOR OF MY FRONT DRIVER AND PASSENGER DOORS ARE COMING APART FROM THE BODY OF THE DOOR. SMART DODGE IN PINE BLUFF SAID THEY HAVE SEEN IT ON A FEW OTHER DODGE CHARGERS AS WELL. IT IS A 2016 AND I HAVE ONLY HAD IT FOR A LITTLE OVER A YEAR. THE LOCAL DEALERSHIP STATED THE ONLY WAY IT CAN BE FIXED IS TO REPLACE THE INSIDE DOOR PANELS. IF THIS IS HAPPENING TO OTHER CHARGERS, SHOULD THERE NOT BE A RECALL ON THEM? THE PICTURE ATTACHED IS OF THE DRIVER SIDE. THE PASSENGER SIDE IS WORSE.
ODI #11252544UNKNOWN OR OTHER
I HAD MY CRUISE SET TO 57, ALL WAS FINE UNTIL I STARTED DOWN A SMALL HILL, MY CAR SPED UP TO 75, I COULD NOT GET CRUISE TO TURN OFF WITH THE BUTTONS OR BREAK,, I PANICKED , AND SLAMMED MY BRAKES, AND IT FINALLY STOPED.
ODI #11244407UNKNOWN OR OTHER
LAST YEAR I HAD THE DRIVER SIDE DOOR PANEL WARP, SEPARATING UP NEXT TO THE WINDOW. IT WAS UNDER REGULAR WARRANTY SO THE DEALER TOOK CARE OF IT. YESTERDAY 8/15/19 THE PASSENGER DOOR DID THE SAME THING AND SEPARATED AT THE WINDOW. DOING RESEARCH ON THIS, I HAVE FOUND MANY PEOPLE WITH DODGE CHARGERS, CHRYSLER 300, THAT ARE HAVING THIS SAME EXACT ISSUE. I AM NOW AT 40500 MILES AND MOST LIKELY DODGE WILL NOT TAKE CARE OF THIS EVEN UNDER THE EXTENDED WARRANTY, WHICH MEANS A $1000 REPAIR. WITH AS MANY PEOPLE I HAVE SEEN WHILE RESEARCHING, THIS IS AN ABSOLUTE MATERIAL AND WORKMANSHIP DEFECT WHICH COULD EFFECT SAFETY, ESPECIALLY IF THE WARPING OCCURS AROUND THE DOOR LOCK AND SOMEONE NEEDS TO ESCAPE DURING AN EMERGENCY SITUATION.
ODI #11241729UNKNOWN OR OTHER
TAKATA RECALL MY DRIVER SIDE DOOR WON'T OPEN THE DOOR. IT UNLOCKS AND LOCK BUT I CAN'T USE THE HANDLE TO OPEN THE DOOR. I HAVE TO HAVE SOMEONE FROM THE INSIDE EN THE DOOR.
ODI #11233419STRUCTURE
FRONT DOOR PANELS WARPING
ODI #11228583STEERING,SUSPENSION,ENGINE
MY WIFE BOUGHT ME A 2016 DODGE HELLCAT LABOR DAY WEEKEND SALE, THIS WAS A PRESENT 9/1/2018 I BOUGHT THE LINCOLN 9/2/2018 SHE BOUGHT ME THE HELLCAT. WHEN MY WIFE WENT BACK TO THE DEALERSHIP, THEY NEVER TOOK MY WIFE OUT TO TEST DRIVE THE CAR OR GAVE HER THE CAR FAX REPORT OR POINTED OUT ANY DEFECTS. THE DEALER ALSO TOLD MY WIFE THAT WE WERE THE SECOND OWNERS. I HAD TO BUY A CARFAX REPORT TO FIND OUT AND ARGUE WITH THE DEALERSHIP THAT I WAS THE 3RD OWNER. MY WIFE BOUGHT THE HELLCAT 9/2/2018 AND I HAD IT BACK AT THE DEALERSHIP 9/14/2018 FOR MULTIPLE ISSUES 1. RATTLING IN THE FRONT EVERY TIME DRIVE OVER A BUMP 2. THE VEHICLE WOULD PULL TO THE RIGHT. 3. A PIECE OF PAINT ON THE BACK BUMPER WHERE THE TRUNK MET THE BUMPER HAD DAMAGE. 4. TIRES WHERE BALLED ON THE INSIDE TIRE AND LESS THAN 1/32 ON THE OUTSIDE TIRE. ALL THESE ISSUES WERE A FIGHT AND SHOULD'VE NEVER BEEN QUESTIONED, THE DEALERSHIP KNEW ABOUT THESE PROBLEMS AND I STILL HAD TO FIGHT, I ENDED UP PAYING FOR 2 TIRES THE DEALERSHIP HAD MY CAR FOR 49 DAYS AT THE CROWN MOTORS OF REDDING. THE ONLY ISSUES RESOLVED WAS THE TIRES AND PAINT CHIP. THEN 11/12/18 TO 12/3/2018 THE CAR WAS BACK IN THE SHOP A SECOND TIME FOR THE SAME PROBLEM AT THE DODGE ROSEVILLE AUTO MALL TO FIX THE RATTLING PROBLEMS IN THE FRONT. IN BETWEEN THE DATES FROM 11/12 ' 12/3 THE DEALERSHIP CALLED ME UP AND SAID MY VEHICLE WAS READY. MYSELF AND THE SERVICE MANAGER TEST DROVE IT AND DISCOVERED THAT THE NOISE WAS STILL NOT FIXED. 12/3/2018 WE DROVE IT AGAIN AND THE NOISE WAS FINALLY FIXED BUT THE PULLING TO THE RIGHT STILL APPEARED TO STILL BE HAPPENING. I WAS TOLD THAT'S COMMON AFTER A WHEEL ALIGNMENT I WANTED TO DISAGREE, BUT I HAD NO MORE FIGHT LEFT IN ME ESPECIALLY AFTER FINDING OUT ABOUT MY WIFE'S MEDICAL PROBLEMS. I'M JUST DISGUSTED WITH THE WHOLE SITUATION ESPECIALLY WITH THE OWNER OF CROWN MOTORS AND I HAD A CASE WITH THE BBB THAT I WON.
ODI #11220475STRUCTURE
PASSENGER DOOR INTERIOR TRIM IS WRAPPING AND PEELING AS WELL AS FLOOR TRIM OF THE DRIVERS SIDE NEXT TO THE AUTO SHIFT . ALWAYS MAINTAIN MY VEHICLE AND KEPT IT CLEAN AND SOMETHING LIKE THIS HAPPENS AND I GOT TO PAY OUT OF MY POCKET TO GET IT REPAIRED .MY EXTENDED WARRANTY DOESN'T COVER IT .. THIS SHOULD BE UNDER WARRANTY FOR SURE AS THERE SHOULD NO REASON THIS SHOULD BE WARPING LIKE THIS.
ODI #11218553STRUCTURE,UNKNOWN OR OTHER
THE DOOR PANELS ARE COMING OFF. IT LOOKS UGLY. THE INTEGRITY OF THE PANELS IS LIFTING APART FROM SIDE OF THE DOORS. CAR GETS USED THIS IS OCCURRING BECAUSE OF THE HEAT.
ODI #11206152UNKNOWN OR OTHER
MY DOOR PANELS ON BOTH DRIVER AND PASSENGER SIDE ARE SWOLLEN CAUSING THE PANELS TO RISE OVER THE DOOR LOCK MAKING IT IMPOSSIBLE TO PULL THE DOOR LOCK UP TO UNLOCK THE CAR IN CASE OF AN EMERGENCY
ODI #11184644STRUCTURE,Other/Unknown3 INJURIES
I HAVE A 2016 DODGE CHARGER SXT. THE CARS DOOR PANELS ON ALL DOORS HAVE BEGAN TO PEEL BACK. THIS IS CAUSING THE WINDOW FRAMING TO BE EXPOSED AND CAUSING THE WINDOW TO NOT BE PROTECTED. THIS HAS BECOME A NATIONAL PROBLEM WITH THESE DODGE CHARGERS. THERE IS NO WARRANTY OUT THAT CAN COVER THESE ISSUES. THESE ARE NEWER MODEL CARS THAT HAVE DEFECTS THAT SHOULD BE FIXED. A RECALL NEEDS TO BE PUT IN PLACE SO THAT THE PEOPLE WHO ARE SUFFERING FROM THIS ISSUE CAN GET IT REPLACED WITH NO COST OR AT A VERY LOW COST. THANK YOU FOR YOUR TIME.
ODI #11183992FUEL/PROPULSION SYSTEM
AS REPORTED ON AT LEAST 7 OTHER CARS, THE ELECTRICAL CONNECTION ON TOP OF THE FUEL PUMP HEATED UP SO MUCH A HOLE WAS MELTED IN THE PLASTIC ALLOWING FUEL TO ESCAPE THE TANK AND SIT IN A PUDDLE UNDER THE BACK SEAT. THE ODOR OF GAS WAS TOO STRONG TO REMAIN IN THE CAR. POLICE PATROL UNIT, NATCHEZ POLICE, #260. THIS VEHICLE WAS SERVICED BY THE CITY BARN 3/1 AND NO PROBLEM WAS DETECTED. THE PROBLEM BECAME NOTICED OVER THE WEEKEND. THE ATTACHED PICTURE SHOWS THE HEAT SCORCHING WITHIN THE ELECTRICAL CONNECTION AND THE INVASIVE HOLE AROUND THE RIGHT MOST PIN.
ODI #11161106SUSPENSION,EXTERIOR LIGHTING
THE FRONT ARM CONTROLS GO OUT QUICKLY. WENT TO A WELL KNOWN MECHANIC SHOP AND WAS INFORMED THIS IS COMMON AND FREQUENT IN CHARGERS AND MY HEADLIGHTS HAVE BLOWN. EVERY OTHER CHARGER I SEE, 2016 AND ABOVE HAVEVAT LEAST ONE HEADLIGHT OUT OR BOTH. THE HEADLIGHT ISSUE IS TOO FREQUENT FOR THIS TO BE JUST WEAR AND TEAR ON SUCH A RECENT VEHICLE. THE SUSPENSION WEARS OUT TOO QUICKLY AND IS EXTREMELY EXPENSIVE TO HAVE REPAIRED. I OWNED A CAR FOR MORE THAN 5 YEARS PREVIOUSLY AND THE SUSPENSION DID NOT SHOW SIGNS OF WEAR UNTIL AT LEAST THAT 4TH OR MAYBE 5TH YEAR. THESE 2 ISSUES I TRULY FEEL ARE A DEFECT WITHIN THIS PARTICULAR VEHICLE.
ODI #11161115UNKNOWN OR OTHER
I BOUGHT THE CAR 2 1/2 YEARS AGO. MY DRIVER AND PASSENGER DOORS WERE FINE AND WEREN'T WARPED. A 1,000 MILES AFTER MY DOOR PANELS AND MY CENTER CONSEL UNDER DASH IS WARPED ALSO. DODGE DEALERSHIP WON'T FIX THE ISSUE AS I'M OUT OF MY BASIC WARRANTY EVEN THOUGH THIS IS A MANUFACTURER DEFECT. I CALLED DODGE HEADQUARTERS AND THEY WON'T FIX THE ISSUE EITHER WITHOUT PAYING A $1000 OR SO PER DOOR PANEL. I'M VERY UPSET ABOUT THIS. APPARENTLY FROM READING ONLINE IT'S A KNOWN ISSUE FOR CHARGERS BETWEEN 2014-2016 I THINK. PER DEALERSHIP THEY SAID AT THE BEGINNING OF 2019 DODGE IS COMING OUT WITH VERSION 2 DOOR PANELS BUT WILL NEED TO BY THEM
ODI #11161045ELECTRICAL SYSTEM
HEATHER MAKES NOISES WHEN BLOWING BOLTS ARE MISSING THAT HOLDS THE FRONT GRILL OR BUMPER
ODI #11161044UNKNOWN OR OTHER
BOTH DOOR PANELS ARE COMING OFF STILL HAVE WARRANTY FOR 500 MILES LEFT 35658
ODI #11160776VEHICLE SPEED CONTROL,VISIBILITY/WIPER
WHEN RETURNING FROM A TRIP TO UPPER MICHIGAN MY WINDSHIELD WAS DIRTY SO I PRESSED THE WINDSHIELD WASHER BUTTON AND NOTHING HAPPENED SO I PRESSED IT AGAIN WITH THE SAME RESULTS, SO WE CONTINUED ON. WE WE ON A 6 LANE HIGHWAY WITH THE CRUISE CONTROL SET AT 72 MPH. WHEN APPROACHING OUR EXIT I NEEDED TO GET AROUND 2 SEMIS SO I STEPPED ON THE GAS AND THE RPM GAUGE WENT TO 5000 RPM AND THE SPEED SUDDENLY DROPPED DOWN TO ABOUT 60 MPH, I TRIED IT AGAIN AND IT DID THE SAME THING. WHEN I FINALLY GOT SAFELY OFF THE HIGHWAY I WENT DIRECTLY TO MY DEALER WHO TOLD ME THERE WAS NOTHING THEY COULD DO FOR ME FOR THE NEXT WEEK. WE WENT TO OUR HOME NOT KNOWING WHAT WAS GOING TO HAPPEN NEXT. THE FOLLOWING DAY WE NEEDED TO RUN SOME ERRANDS AROUND TOWN AND THE CAR RAN PERFECT AND HAS EVER SINCE. THIS HAPPENED ON DEC. 7.2018. MY CONCERN IS WHEN WILL THIS HAPPEN AGAIN AND WILL I BE IN THE MIDDLE OF HEAVY TRAFFIC AGAIN
ODI #11144152STEERING,SUSPENSION,POWER TRAIN
2016 DODGE HELLCAT FRONT STRUTS REPLACED IN MAY 18 2018 NOW THE STRUTS ARE HAVING THE SAME PROBLEM CAR ISN'T DRIVING STRAIGHT AND STRUTS ARE ON BACK ORDER SINCE SEP 22 UNTIL NOW. BOUGHT THE CAR 9/2/18 AND THE REDDING DEALERSHIP USED CAR MANAGER DAVE BIRCH AND THE OWNER STEVE ROBERTS HAVE BEEN UNPROFESSIONAL IN TALKING TO ME. WHEN I ASKED ABOUT THE STATUS ON MY CAR AND IS THIS A NORMAL SITUATION AND STANDARD PROCEDURE AFTER BUYING NOT ONE BUT TWO CARS AND TAKING A CAR IN FOR REPAIRS NOT HAVING THE CAR WITH LESS THAN 7016 MILES AND AFTER REPAIRING A SCRATCH ON THE BACK BUMPER AND HAVING TO REPLACE THE TIRES WHICH SHOULD'VE BEEN REPLACED BEFORE PUTTING THE CAR ON THE LOT, BECAUSE THE SALES AGENT AND USED CAR MANAGER HAD TO TEST THE DEPTH OF THE TIRES WHICH THEY SHOULDN'T HAD TO CHECK IF THEY WOULD'VE JUST REPLACED THE TIRES IN THE BEGINNING ALL THIS COULD'VE BEEN AVOIDED NOW THERE'S A CRACK IN THE WINDSHIELD WHEN THE CARE WAS PURCHASED WINDSHIELD, THE OWNER AND USED CAR MANAGER ACTUALLY ASKED '' WHAT ELSE DO YOU WANT FROM US DAVID WHAT ELSE DO YOU WANT US TO DO FOR YOU '' AFTER I ASKED IS THIS A NORMAL SITUATION AND PROCEDURE. WELL AFTER THE USED CAR MANAGER WAS RUDE AND UNPROFESSIONAL TO ME I WAS RUDE TO HIM AND THEN WHEN I ASKED TO SPEAK TO HIM HE WAS NOT TAKING MY CALLS ANYMORE AND LETTING ALL MY MESSAGES GO TO VOICEMAIL SO WHEN THE MANAGER DECIDED TO DO THAT THAT'S WHEN I TALKED TO THE OWNER STEVE HE STARTED ACTING THE SAME WAY THEY DIDN'T WANT TO TALK TO ME AND SWITCHED ME TO GUY THE SERVICE PART MANAGER. IF THIS IS HOW DODGE DEALERSHIPS OPERATE THEN I'LL NEVER RECOMMEND ANYONE FROM BUYING A CAR FROM ANY DODGE DEALERSHIP OR ANY DODGE VEHICLE FOR THAT MATTER I DON'T WORK DUE TO THE REDDING WILDFIRES BURNING DOWN MY HOUSE AND BUSINESS WHICH I OWNED A PARTY BUS COMPANY AND WILL PURSUE THIS TO THE VERY END LUCKILY FOR ME THIS IS A SMALL TOWN & THE PEOPLE OF REDDING
ODI #11132718STRUCTURE
THE INTERIOR DOOR PANEL ON THE DRIVER'S SIDE DOOR IS SEPARATING FROM THE DOOR LEAVING A GAP BETWEEN THE WINDOW AND THE DOOR PANEL. APPARENTLY, THIS HAPPENS WHEN IT GETS HOT AND THE CHEAP FOAM ADHESIVE FCA USED EXPANDS AND CAUSES THE INTERIOR PANEL TO SEPARATE.
ODI #11131680FUEL/PROPULSION SYSTEM
FUEL LEAKS AFTER FUEL TANK IS FILLED PARKED OR DRIVING, STRONG FUEL SMELL WHILE DRIVING, CHECK ENGINE LIGHT COMES ON. INSPECTED VEHICLES..(THIS IS THE 3RD 2016 CHARGER IN OUR FLEET THAT HAS HAD THIS CONCERN) FOUND FUEL PUMP COVER PLATE HAS A HOLE BURNT IN IT NEXT TO AND AROUND FUEL PUMP ELECTRICAL CONNECTOR. I HAVE INCLUDED PICTURES OF TWO FUEL PUMP COVERS.. NOTE: VEHICLES HAD BETWEEN 45,000-72,000 MILES.
ODI #11128624SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS ENGAGED, THE BRAKES MADE A SQUEAKING NOISE AND THE VEHICLE JERKED. THE CONTACT ALSO NOTICED THAT THE ROTORS AND BRAKE PADS WERE ABNORMALLY COVERED IN BLACK DUST. THE VEHICLE WAS TAKEN TO WEST HERR DODGE (3551 SOUTHWESTERN BOULEVARD, ORCHARD PARK, NEW YORK, 14127, (716)-235-2960) NUMEROUS TIMES REGARDING THE BRAKE FAILURE. THE DEALER TEST DROVE THE VEHICLE AND FOUND THAT THE BRAKES EMITTED A SQUEAKING NOISE. THE DEALER CLEANED THE BRAKES AND REPLACED THE REAR BRAKES AND ROTORS; HOWEVER, THE REPAIR DID NOT CORRECT THE SQUEAKING AND JERKING FAILURES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE FRONT BRAKES AND ROTORS; HOWEVER, THE REPAIR DID NOT CORRECT THE BRAKE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,127.
ODI #11128634UNKNOWN OR OTHER
THE DRIVERS SIDE HEATING VENT BLOWS COLD AIR. THE COLD AIR COMPLETELY FOGGED OVER THE DRIVERS SIDE WINDSHIELD SO YOU CAN'T SEE OUT. HAD TO BEND OVER AND LOOK OUT THE PASSENGER SIDE. DODGE HAS HAD THIS PROBLEM FAR TOO LONG, INVOLVING ALL MODELS, AND NEEDS TO MAKE A FIX. VERY DANGEROUS WHILE DRIVING DOWN THE ROAD.
ODI #11123402ELECTRICAL SYSTEM,AIR BAGS
WHEN I RECENTLY TRIED TO CLOSE MY SUN ROOF ON MY 2016 DODGE CHARGER RALLY, I WASNT ABLE TO DO SO. THE CAR WAS ON, I EVEN CALLED AND DID THE SYSTEM REBOOT WITH A REP BUT THAT DIDNT HELP, I TRIED TURNING THE CAR OFF AND BACK ON, NOTHING WORKED. ALSO, THE BLACK MATERIAL HAS COME UNDONE ON BOTH THE PASSENGER AND DRIVER DOOR WHICH IS LEAVING THE INDOOR PANEL EXPOSED AND NOT SEALING THE WINDOWS ON THE INSIDE OF THE CAR. THE BLACK MATERIAL IN THE MIDDLE WHERE THE AIRBAGS ARE IS ALSO COMING UNDONE. CURRENTLY WAITING ON A CALL BACK FROM THE DEALERSHIP BECAUSE ALL OF THIS JUST HAPPENED.
ODI #11119771POWER TRAIN
VEHICLE HAS BEEN IN MULTIPLE TIMES FOR SERVICE ON POWERTRAIN, TRANSMISSION DOWNSHIFTS HARD WHEN SLOWING DOWN WHEN CRUISING AT 40+, (VEHICLE WILL JERK HARD AT 10 MPH AND BANG AROUND 10 MPH) SERV AWD SYSTEM PERIODICALLY COMES ON AND CAR WILL LOOSE POWER WITHOUT WARNING AND WILL NEED TO BE SHUT OFF AND TURNED BACK ON TO BEABLE TO DRIVE AGAIN AND AWD LIGHT WILL NO LONGER BE ON. THIS HAS HAPPEND TWICE ON CITY STREETS AND ONCE ON THE HIGHWAY AT HIGHWAY SPEEDS .ALSO THE CAR HAS MULTIPLE TIMES IN THE PAST OWEN PUT INTO PARK AND WILL ROLL AWAY AND SAY SERVICE TRANSMISSION SET PARKING BRAKE AND IF YOU DON'T SET PARKING BRAKE AND TAKE YOUR FOOT OFF THE BRAKE THE CAR WILL STALL, DEALER REPLACED TRANSMISSION MANUAL SERVICE SWITCH AND THE CAR HAS DONE IT 2 TIMES SINCE. THE VEHICLE HAS BEEN TO THE DEALER MULTIPLE TIMES WITH NO 'FIX' IN SIGHT DODGE CUSTOMER CARE HAS BEEN NOTIFIED OF THE ISSUE AND THERE IS A CASE OPEN, HOWEVER THE VEHICLE STILL HAS SERIOUS SAFETY POWERTRAIN ISSUES WITH NO REMEDY IN SIGHT, DEALER SAYS CAR BANGS BECAUSE THE TRANSMISSION IS 'STUCK IN A SWEET SPOT' BUT THEY DON'T HAVE AN ANSWER FOR THE SERVICE AWD LIGHT
ODI #11114640FUEL/PROPULSION SYSTEM
THE WIRING HARNESS ABOVE THE FUEL PUMP BECAME HOT ENOUGH TO MELT A HOLE IN THE TOP OF THE FUEL TANK COVER AND ALLOW FUEL TO ESCAPE OUT OF THE TANK, UNDER THE BACK SEAT, THROUGH THE ELECTRICAL CONNECTION. THE ATTACHED PICTURE IS THE BURN ON THE INSIDE THE OF TANK. DODGE IS AWARE OF THIS ENOUGH THAT WHEN THEY SELL A NEW PUMP TO REPLACE THEY SUPPLY A NEW WIRING HARNESS WHICH WE THINK MOVES THE GROUND. IN ADDITON ON THIS CAR, WHICH WE WILL CALL 261, THE FILTER ON THE PASSENGER SIDE WAS EXAMINED. A SENSOR CONNECTION IN THE SIDE OF THE FILTER SHOWS SIGNS OF HEAT. THIS IS THE SIXTH CAR THIS FUEL PUMP PIN HOLE MELT HAS OCCURED ON, FROM 2012 TO 2016 MODELS. *TT
ODI #11114657FUEL/PROPULSION SYSTEM
THE WIRING HARNESS ABOVE THE FUEL PUMP BECAME HOT ENOUGH TO MELT A HOLE IN THE TOP OF THE FUEL TANK COVER AND ALLOW FUEL TO ESCAPE OUT OF THE TANK, UNDER THE BACK SEAT, THROUGH THE ELECTRICAL CONNECTION. THIS WAS REPORTED TO A DEALER, 6/20/17, WHO REPLACED THE WIRING HARNESS AND FUEL PUMP. THIS WAS THE SECOND OF NOW 7 CARS, THIS ONE BEING CALLED UNIT 258. *TT
ODI #11113210SEAT BELTS
SOMETIMES WHEN I GET IN MY VEHICLE AND ATTEMPT TO BUCKLE MY SEAT BELT IT DOESN'T PROPERLY LOCK IN PLACE. I'VE HAD THIS ISSUE OVER 3 MONTHS. SOMETIMES IT WORK AND SOMETIMES I HAVE TO ATTEMPT AT LEAST 20 TIMES. DEALERSHIP WANTS TO CHARGE$175 JUDY TO CHECK IT OUT.
ODI #11112573VEHICLE SPEED CONTROL,SERVICE BRAKESCRASH1 INJURY
TL* THE CONTACT OWNED A 2016 DODGE CHARGER. WHILE THE CONTACT'S SPOUSE WAS DRIVING 55 MPH DOWN A HILL WITH THE CRUISE CONTROL ACTIVATED, A DEER JUMPED IN FRONT OF THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED. THE DRIVER SWERVED, BUT THE VEHICLE WENT OVER A CLIFF AND CRASHED INTO SOME TREES. THE DRIVER SUSTAINED A MILD CONCUSSION, BROKEN RIBS, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE. *TT *TR
ODI #11111818WHEELS
I DRIVEN MY CAR AND PARKED IT FOR A FEW HOURS AND WHEN I RETURNED THE TIRE INDICATOR SAID THE TIRE WAS AT 0. PASSENGER SIDE FRONT TIRE READS 0 TIRE PRESSURE EVEN WHEN THE TIRE IS INFLATED AT OR ABOVE 32 PSI. IT CONTINUES TO READ TIRE PRESSURE LOW INFLATE TO 32 PSI.
ODI #11111239VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE INADVERTENTLY ACCELERATED. THE CONTACT SHIFTED INTO NEUTRAL AND PULLED OVER TO THE SHOULDER TO A COMPLETE STOP. AFTER A FEW MINUTES, THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER (SOUTH COUNTY CHRYSLER JEEP DODGE RAM, 455 AUTOMALL DRIVE, GILROY, CALIFORNIA 95020) FOR AN ACCELERATION FAILURE SIX MONTHS PRIOR, BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,571.
ODI #11104478STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)
LOSS OF POWER STEERING, DASH CLUSTER LIGHTS FLASHING UNCONTROLLABLY, DASH CLUSTER INDICATED ENGINE RPM FLUCTUATING WILDLY WHILE IN MOTION AND WHILE STATIONARY AND WHILE TURNING. TRANSMISSION OR GEAR SHIFTER MADE CONTINUOUS OR ODD CLICKING WHILE IN MOTION AND WHILE STATIONARY EVEN AFTER VEHICLE WAS PLACE IN PARK. TROUBLE TURNING THE VEHICLE BACK ON AFTER ABOVE ISSUES OCCURRED HAD TO POWER CYCLE VEHICLE SEVERAL TIME FOR ACTUAL STARTUP. COULD NOT SHIFT OUT OF PARK AFTER POWER CYCLES AND HAD TO DO SEVERAL MORE POWER CYCLES. SECOND TIME ISSUES HAVE OCCURRED AFTER ALREADY TAKING VEHICLE TO DEALERSHIP. DEALERSHIP SAID IT WAS BECAUSE OF LOW VOLTAGE AND HAD NOT DONE ANY OTHER WORK ON VEHICLE OTHER THAN RESET CODE AND PUT MILES ON VEHICLE.
ODI #11104104UNKNOWN OR OTHER
DRIVER AND PASSENGER DOOR PANEL NEAR THE TOP BY THE WINDOWS IS BLOWING OFF THE DOOR FRAME. THE BLACK MATERIAL HAS COME UNDONE WHICH IS LEAVING THE INDOOR PANEL IS EXPOSED AND NOT CEIL DRIVER AND PASSENGER DOOR PANEL NEAR THE TOP BY THE WINDOWS IS BLOWING OFF THE DOOR FRAME. THE BLACK MATERIAL HAS COME UNDONE WHICH IS LEAVING THE INDOOR PANEL EXPOSED AND NOT SEALING THE WINDOWS ON THE INSIDE OF THE CAR
ODI #11103897STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM
SE APAG MIENTRAS MANEJABA POR LO QUE SE REMPLAZO DE BOMBA DE GASOLINA EN AGOSTO 2017 Y DE NUEVO EN JUNIO DE 2018 ENCENDI LA LUZ DEL MOTOR EN EL PANEL, RUIDO FUERTE EN EL MOTOR. REMPLAZO DE TAPA DE BLOQUE SEPTIEMBRE 2017 Y DE NUEVO EN JUNIO DE 2018
ODI #11101958ENGINE
AFTER DRIVING ON A HIGHWAY AT NORMAL HIGHWAY SPEEDS, I PARKED MY CAR IN A MOTEL PARKING LOT, GOT OUT, AND NOTICED OIL SPRAYED ONTO THE PASSENGER SIDE FRONT AND BACK DOORS INCLUDING PART OF THE REAR BUMPER, SAW OIL SPRAYED ON THE PASSENGER FRONT TIRE, AND NOTICED A PUDDLE OF OIL ON THE GROUND UNDER THE PASSENGER FRONT DOOR . AFTER CHECKING THE OIL DIPSTICK, IT REGISTERED ZERO OIL. NO WARNING LIGHTS OR SOUND ALERTED ME THAT THE OIL LEVEL WAS LOW. I TOWED MY CAR TO THE DEALER AND THEY FOUND THAT AN OIL COOLER HOSE RUPTURED AND RESULTED IN COMPLETE OIL LOSS. IT IS STILL IN THE SHOP WAITING FOR A REPLACEMENT HOSE. THIS DEFECTIVE HOSE PROBLEM WAS FOUND ON 2017 CHARGER MODELS THAT COULD RESULT IN ENGINE SEIZURE OR FIRE AND THEY WILL BE RECALLED IN SEPTEMBER 2018. APPARENTLY SOME 2016 MODELS HAVE THE SAME PROBLEM. I WANT TO MAKE SURE THE REPLACEMENT HOSE THE DEALER ORDERED IS A NEW TYPE DESIGNED NOT TO FAIL LIKE THE ORIGINAL EQUIPMENT TO AVOID A POTENTIAL DISASTER IN THE FUTURE WHILE I'M DRIVING THE CAR.
ODI #11099384STRUCTURE
INSIDE DRIVER'S SIDE DOOR PANEL IS COMING OFF. SEPARATED FROM THE DOOR FRAME 5 DAYS AFTER BUYING THE VEHICLE.
ODI #11088693UNKNOWN OR OTHER
4/6/2018 WHILE DRIVING ON INTERSTATE 44 DRIVING AT 65 MPH TRAVELING EAST TOWARD ST LOUIS MO OUR SUNROOF EXPLODED. SOUNDED LIKE A BLOWN TIRE. THE SUNSHADE WAS CLOSED AND MOST OF THE GLASS BLEW OUTWARD. VERY LITTLE GLASS WAS LEFT. THERE WAS NO REASON FOR THE SUNROOF TO EXPLODE. UNKNOWN REASON. WE WERE NOT DRIVING UNDER AN OVERPASS. IT JUST EXPLODED. WE WERE LUCKY TO HAVE THE SUNSHADE CLOSED AND LUCKY THAT THE FLYING GLASS DID NOT HURT OR HIT THE CARS BEHIND US. I KEEP MY COOL DURING PROBLEMS. I JUST SLOWED DOWN AND PULLED OVER ABOUT A MILE LATER. HOWEVER, I COULD SEE HOW IT MIGHT STARTLE SOME PEOPLE INTO AN ACCIDENT. THE CAR WAS 18 MONTHS OLD WITH 27,XXX MILES. I BABY MY CHARGER SRT AND AGAIN, THERE WAS NO REASON. IT IS THE CAR COMPANY'S STAND THAT THERE IS NO WARRANTY ON GLASS. OUR INSURANCE IS PAYING FOR IT, BUT WE ARE OUT THE DEDUCTIBLE OF $250. AND, WHEN I STARTED THIS REPORT I HAD TO CLICK ON THE AREA SUCH AS TIRES, ENGINE ECT. THERE IS NOT AN ICON THAT SAYS SUNROOF. I HAD TO CLICK "OTHER". YOU NEED AN ICON FOR SUNROOF... I DO HAVE PICTURES. IT IS JUST A SUNROOF WITH A LITTLE GLASS AROUND THE EDGE STILL ATTACHED.
ODI #11056100ELECTRICAL SYSTEM,EXTERIOR LIGHTING
THE HARNESS ON THE CAR IS DEFECTED AND THE ENGINE LIGHT WILL NOT GO OFF ON THE CAR.
ODI #11055956STRUCTURE
TL-CONTACT OWNS A 2016 DODGE CHARGER ---- DOOR PANELS ARE COMING OFF--- CAR WAS PURCHASED FIVE DAYS AGO AND DOOR PANELS ARE COMING OFF --- DEALERSHIP STATED VEHICLE WAS SOLD AS IS AND PAPERWORK WAS SIGNED STATING VEHICLE WAS BEING TAKEN OFF OF LOT AS IS.... 0 RECALLS ASSOCIATED WITH THIS VIN...CB
ODI #11047332AIR BAGSCRASH
WAS DRIVING ON THE HIGHWAY POWER STEERING UNIT FELL OUT STEERING WHEEL LOCKED UP AIRBAGS DEPLOYED AND COULD NOT STEP ON THE BRAKE FLU ABOUT A HUNDRED FEET IN THE AIR CAR IS A TOTAL LOSS... ...UPDATED 11/21/17 *BF
ODI #11047133SEATS1 INJURY
I WAS DRIVING TO WORK WITH THE HEATED SEATS ON. WHEN I GOT TO WORK I NOTICED A PAIN FROM MY RIGHT BUTTOCKS PRESSURE POINT. I HAVE APPROXIMATELY A 3 INCH BURN BLISTER ON MY RIGHT BUTTOCKS.
ODI #11034742ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
17V097 RECALL TO3
ODI #11032856STEERING,WHEELS,SERVICE BRAKES
I NOTICE WHEN I'M ON THE INTERSTATE OR DRIVE AT SPEEDS PAST 55 MILES AN HOUR WHEN I PRESS THENBRAKES TO SLOW DOWN OR STOP THE CAR BEGINS TO SHAKE. IT DOES THAT SOMETIMES AND SOMETIMES IT DOESN'T.
ODI #11031609STEERING,SUSPENSIONCRASH6 INJURIES
WHILE DRIVING ON DIRT ROAD AT ABOUT 15 OR 20 MPH, I WAS STEERING STRAIGHT IN THE INTENDED DIRECTION, WITHOUT ANY SWAYING, FISHTAILING, THE VEHICLE ACCELERATED AND VEERED LEFT THUS, COMING TO REST IN A DRAIN DITCH....UPDATED 10/11/17 *BF UPDATED 10/18/17 *BF UPDATED 7/24/18*JB *TR
ODI #11001747ENGINE
I WAS DRIVING ON THE HIGHWAY. PULLED OFF HIGHWAY INTO GAS STATION AND GASSED UP. WHEN TRYING TO START ENGINE IT MADE A HEAVY, THUNKING SOUND WHILE TRYING TO TURN OVER. GOT IT TOWED TO A GARAGE WHERE THEY SAID THE ENGINE DROPPED A VALVE AND NEEDED TO BE REPLACED. THEN HAD IT TOWED TO ANOTHER GARAGE AND GOT THE SAME EXACT DIAGNOSIS - DROPPED A VALVE, CYLINDER DESTROYED, ENGINE A TOTAL LOSS AND NEEDS TO BE REPLACED. THE OWNER OF THE SECOND GARAGE SAID DROPPING A VALVE IS A PROBLEM WITH THE V8 2006 CHARGER.
ODI #10970591ENGINE,FUEL/PROPULSION SYSTEM
AFTER FILLING MY CHARGER UP WITH PREMIUM FUEL, IT IMMEDIATELY STALLS WITHOUT WARNING WHILE I AM DRIVING, I LOSE THE POWER STEERING AND I AM UNABLE RESTART IT RIGHT AWAY. IT HAPPENS EVERY TIME I FILL UP, AND I HAVE PAID OVER $500 DOLLARS TO THE DEALERSHIP TO TROUBLE SHOOT IT, AND THEY DO NOT HAVE A CLUE. VERY DANGEROUS FEELING. SOMEONE WILL BE KILLED FROM THIS ISSUE, IT COMES AT VARYING TIMES.
ODI #10949811ENGINE
CAR STALLS WHILE DRIVING
ODI #10948028SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. WHEN THE BRAKE PEDAL WAS DEPRESSED AND RELEASED, AN ABNORMAL NOISE EMITTED FROM EITHER THE BRAKE BOOSTER OR THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER TWICE TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
ODI #10946933STEERING,POWER TRAIN,ENGINE
I BOUGHT A CAR DODGE CHARGER 2016 SRT FROM SAUDI ARABIA ALKHOBAR UMC (UNITED MOTORS COMPANY) DODGE DEALER SHOW ROOM I RECEIVED THE CAR ON 23RD MARCH 2016. ALL REGULAR MAINTENANCE ARE DONE IN UMC CENTER SINCE THEN. - IN APRIL 2016: HEARD STRANGE SOUND FROM THE FRONT WHEELS: FIRST TIME I GAVE THE CAR UMC SERVICE CENTER AND THEY CHANGED THE RIGHT WHEEL BEARING HEARD SAME SOUND AGAIN FROM FRONT WHEELS THE SECOND DAY: SECOND TIME I GAVE THE CAR TO UMC SERVICE CENTER AND THEY CHANGED THE LEFT WHEEL BEARING IN DECEMBER 2016 AFTER 37000 KM I STARTED SEEING THE FOLLOWING: 1- MESSAGE IN THE DASHBOARD "TRANSMISSION TEMPERATURE TOO HIGH" 2- STRANGE SOUND COMING FROM THE GEARBOX 3- STRANGE SOUND AND VIBRATION COMING FROM THE ENGINE THIRD TIME: I GAVE THE CAR TO UMC SERVICE CENTER AND IT STAYED FOR THREE DAYS THEN THEY SAID NOTHING IS WRONG WITH THE CAR, SO I ASKED THEM TO HAVE AN ENGINEER TO TEST IT, THE ENGINEER DROVE THE CAR AND SPEED UP TO 200 KM/HR AND HE HEARD STRANGE SOUND FROM THE CAR AND ACKNOWLEDGED THE CAR PROBLEM FORTH TIME: I GAVE THE CAR TO UMC SERVICE CENTER, THEY ACKNOWLEDGED THE PROBLEMS WITH GEARBOX AND ENGINE, AND THEY KEPT THE CAR NOW FOR ALMOST ONE WEEK. THEY INFORMED ME TWO DAYS AGO THAT THEY HAVE TO REPLACE THE GEARBOX AND ALSO THEY HAVE TO DISASSEMBLE THE ENGINE AND CHANGE THE 16 HYDRAULIC VALVES OF THE ENGINE, DUE TO MY COMPLAINT THEY TOLD ME TODAY THAT NO GEARBOX REPALCEMENT WILL BE DONE I AM NOT ACCEPTING TO BUY TOP END CAR SRT FROM DODGE THEN I HAVE ALL OF THESE PROBLEMS IN THE CAR. THE DEALER IN SAUDI IS REFUSING TO DO THE ABOVE AND REFUSING TO HELP OR SUPPORT BY EVEN RAISING IT TO USA HEAD QUARTERS SO I TOOK THE FOLLOWING ACTIONS: 1- SENT MULTIPLE EMAILS TO DODGE FCA GROUP MANAGEMENT 2- CONTACTED THE USA CUSTOMER SERVICE HOT LINE TO FILE A COMPLAINT 3- I FILED A COMPLAINT IN THE SAUDI CONSUMER PRODUCT SAFETY AGAINST UMC
ODI #10946693ELECTRICAL SYSTEM,ENGINE
SMELL COMING OUT BLOWER FROM COMING UNDER HOOD. DEALER CAN NOT FIND A PROBLEM IS BURNT SMELL WHEN HAVE BLOWER GOING WHEN DRIVING THE CAR. I HAD THREE DIFFERENT TIMES THIS HAPPEN.I DO NOT I KNOW WHAT TO DO. I REACH TO DODGE AND IT IS NOW HAS RECORDS OF IT. I FOUND OIL UNDER ENGINE COVER WHICH THEY HAVE SAID ENOUGH ABOUT!!!!!!!! SO IF THIS CAR CATCH FIRE OR BLOW UP DO TO DEALER WAS AWARE OF ISSUES. *TR
ODI #10930259FUEL/PROPULSION SYSTEM
AFTER FILLING UP THE GAS TANK, THE VEHICLE WILL STALL FOR NO APPARENT REASON. IT WILL RESTART BUT IMMEDIATELY STALL AGAIN CAUSING ME TO RESTART IT AGAIN. IT WILL DO SO 5 TO 10 TIMES BEFORE RUNNING NORMALLY AGAIN. IT DOESN'T SEEM TO MATTER AT WHAT SPEED BUT MOSTLY AT SLOWER SPEEDS. I HAVE BEEN CAUGHT IN LANES ON THE FREEWAY AND IT COULD LEAD TO A VERY DANGEROUS SITUATION ESPECIALLY HERE IN CALIFORNIA. THIS CAR HAS BEEN BABIED AND HAS LESS THAN 25,000 MILES ON IT.
ODI #10919302ENGINE AND ENGINE COOLING
DRIVING ON HIGHWAY, BECAME NAUSEATED AND DIZZY FROM FUMES COMING FROM A/C VENTS. DEALER FOUND LEAKING HEATER CORE. CAR WAS NEW WITH LESS THAN 100 MILES. NOTICED SLIGHT SMELL AT PURCHASES, SALESMAN SAID IT WAS JUST "NEW CAR SMELL". CAR PRESENTLY IN DEALERS REPAIR SHOP. *TR
ODI #10917746VISIBILITY/WIPER
VERY DECREASED VISIBILITY IN WINDSHIELD WHEN SUN HITS IT. LOOKS LIKE MICRO SHATTERS IN THE WINDSHIELD. UNABLE TO GET TO IT, LIKE THE "MILLIONS OF SPARKLES" ARE INSIDE THE GLASS. UNABLE TO MAKE OUT ANYTHING IN FRONT OF THE CAR EXCEPT BIG SHAPES (CAR, TRUCK, ETC). THIS HAPPENS WHENEVER THE SUN IS IN FRONT OF YOU, MORNING AND EVENING COMMUTE IS WHEN IT HAPPENS TO ME EVERY DAY. THE CAR CAN BE IN MOTION OR SITTING STILL, WHEREVER YOU ARE.
ODI #10903887EXTERIOR LIGHTING
THE LED LIGHTS ON THE REAR OF THE VEHICLE ARE VERY BRIGHT AT NIGHT. DUE TO THE CONTINUOUS BAR WITH NO BREAKS, IT IS DIFFICULT FOR OTHERS TO JUDGE DISTANCE AND SPEED. THIS IS VERY EVIDENT WHEN DRIVING IN MIXED TRAFFIC. VEHICLES WITH TWO SEPARATE LIGHTS ARE EASIER TO JUDGE DISTANCE AND SPEED DIFFERENCES. THIS IS A KNOWN PROBLEM WITH STEREO VISION LIMITATIONS AT NIGHT.
ODI #10892437STEERING,STRUCTURE
TL* THE CONTACT OWNS A 2016 DODGE CHARGER. WHILE ATTEMPTING TO SWITCH FROM THE BRAKE PEDAL TO THE ACCELERATOR PEDAL, THE STEERING COLUMN UNDERCARRIAGE TRAPPED THE CONTACT'S FOOT ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,950.
ODI #10863381ENGINEFIRE
TL* THE CONTACT OWNED A 2016 DODGE CHARGER. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRONT OF THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. NO INJURIES WERE REPORTED. THE FIRE DEPARTMENT DETERMINED THE ENGINE WAS THE RESULT OF THE FIRE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200.
ODI #10850255FUEL/PROPULSION SYSTEM
STRONG SMELL OF RAW FUEL AFTER CAR WAS DELIVERED ON MARCH 4, 2016. THERE IS A LEAK IN THE FUEL SYSTEM WHICH HAS NOT YET BEEN RECTIFIED BY THE DEALERSHIP AS OF MARCH 17, 2016. WHEN THE CAR IS RUNNING, YOU CAN SMELL FUEL (RAW GAS). IT ACTUALLY WAS COMING IN TO THE CABIN VIA THE FRESH AIR VENTS ON THE DASH. IT'S WORSE WHEN THE CAR IS PARKED OR AT A STOP LIGHT. I DETECTED WHAT I THOUGHT WAS A LOOSE FUEL LINE BUT DEALERSHIP HAS NOT YET STATED WHETHER THAT IS THE PROBLEM. THEY REPLACED A FUEL RAIL BUT FUEL SMELL DID NOT GO AWAY. THIS WAS A SERIOUS FIRE HAZARD.
ODI #10821809UNKNOWN OR OTHER
BURNT PLASTIC AND CHEMICAL SMELL, EXHAUST FUMES IN CABIN CAUSING MIGRAINE, VOMITING,DIZZINESS IN FACT CAUSED SKIN TO TURN GREY. DEALERSHIP WAS NO HELP SO WE CONTACTED DODGE CORPORATE AND SERVICE APPOINTMENT WAS MADE AFTER 2 WEEKS AND DODGE HAVING AN INTERNAL INVESTIGATION OF VEHICLE WE WERE INFORMED THAT THE 2016 DODGE CHARGER RALLY EDITION IS UNSAFE AND WAS PLACED FOR BUYBACK.WE ONLY HAD POSSESSION FOR 14 DAYS. THE DEALERSHIP THO IS REFUSING TO DO THE BUYBACK EVEN THOUGH THY HAVE 100% POSSESSION AND CONTROL.