1G1ZD5ST0PF2032442023 CHEVROLET MalibuLT (1LT)

I own a 2023 Chevrolet Malibu with an open safety recall. General Motors/dealership has refused to repair the recall. The vehicle has also had multiple safety-related problems, including Service ESC warnings, jerking/poor acceleration, Service Safety Restraint System and airbag warnings, and a “Steering Assist is Reduced, Drive with Care” warning. On or about XXX, while driving, I experienced what felt like the brakes, wheel, and steering system locking up. I was unable to safely control the vehicle, resulting in a crash. During the incident, my head struck the steering wheel and I injured my hand, which has visible scars. No police were involved. I have a [XXX] daughter. She was NOT in the vehicle during the crash, but I do not feel safe transporting her in this vehicle because of the serious safety issues and what happened. The vehicle was later inspected through GM/dealership channels. I was told no diagnostic codes were found, and GM declined assistance. The dealership also stated the vehicle needs repairs related to the crash, including a passenger presence module. I am especially concerned that the open safety recall remains unrepaired. I have photographs of the vehicle damage and photographs of the scars on my hand. I can also provide my communications with GM and information regarding the recall. I am requesting that NHTSA review these safety concerns and the refusal to repair the open recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was inquiring about the front suspension and frame work is there a recall. My car is unstable in the front like frame is unbalanced

The contact owns a 2023 Chevrolet Malibu. The contact stated that while the vehicle was parked, the contact noticed that the hard skin material on the steering wheel was crumbling. The contact stated that the right and left hands were severely peeled. The contact inspected the steering wheel and placed a white glove on each hand and rotated the steering wheel. The contact became aware of a black substance on both gloves. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact stated that another vehicle that the contact had owned was parked in the same spot for fourteen years. The contact stated that the weather did not cause any issues with the other vehicle. The contact received medical treatment for contact dermatitis. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.

My back up camera just showing blank screen. It's a recall on my model. I was backing up it went blank. Causing me to hit a pole. I took it to Jerry's Chevrolet they said can fix it but out of pocket and reimbursed later. I can't afford that. So, I can't even park between cars . This have become and inconvenience. Chevrolet knows the problem fails to do anything about it.

camera blurred when backing up been having a recall no remedy or paper sent out for it yet

The contact owns a 2023 Chevrolet Malibu. The contact stated that while the vehicle was parked, the vehicle failed to turn off. The “Shift to Park” message was displayed. Additionally, after the vehicle was parked and the engine was turned off, the vehicle independently started. Several unknown warning lights were illuminated. The dealer was made aware of the failure. The vehicle was towed to the dealer as per the manufacturer's request. However, the vehicle was not inspected. The vehicle was taken to Auto Zone, where the portable diagnostic tester was attached to the vehicle. The diagnostic machine retrieved DTC: U0073, P0700, P25A2, U0101,U0129,U0146, U18D5, U18D7, U2413, U0073-00, U0100-00, U0140-00, U0151-00, U026A-00, U0420-00 and U0100. The manufacturer was made aware of the failure, and several cases were filed. The contact was informed that the vehicle would be scheduled to be towed to the dealer. The failure mileage was approximately 3,000.

The contact owns a 2023 Chevrolet Malibu. The contact stated that while reversing, the rear-view camera displayed a blue or black image. The vehicle was taken to be diagnosed, and it was determined that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact was informed that parts were ordered for the repair. The contact stated that the vehicle was taken back to the dealer three times; however, the parts were still unavailable. In addition, the contact stated that the dealer had been waiting for the delivery of the parts for more than three months. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention). The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and failed to accelerate as needed. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

The contact owns a 2023 Chevrolet Malibu. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen. The contact associated the failure with NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

My 2023 Malibu VIN [XXX] has an active backup camera failure due to recall [XXX]. The remedy says unavailable, but the car is currently unsafe. I need to open a corporate case for a dealer loaner vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My rear view camera is fuzzy and today it went out completely and the screen was black. Sometimes it shows what’s behind the car when I’m backing and then suddenly the screen goes black and I’m unable to see anything. It just started today 6/15/26z . I believe this is a safety hazard and could cause an accident while backing up putting myself and others at risk . There was no warning before this happened, I just noticed the screen was fuzzy on one side, then the fuzziness would go to the other side of the screen . I wasn’t sure what was happening until it completely went black .

My rear view camera went out in the beginning of April. It has been 4 months and I still have not received any notification that the recall is open.

The contact owns a 2023 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention). The contact was unable to list the vehicle on a rental site due to the open recall. An unknown local dealer was contacted and confirmed that the recall remedy was not yet available. The vehicle had not been diagnosed or repaired. The manufacturer had not been notified of the issue. The contact had not experienced a failure.

The contact owns a 2023 Chevrolet Malibu. The contact stated that the rear-view camera became inoperable, and the camera image was blank. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention). The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the part was not yet available and there was no estimated timeframe for parts to be available. The failure mileage was approximately 70,233.

The contact owns a 2023 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Protection); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I am writing to log an official safety complaint regarding my 2023 Chevrolet Malibu. This vehicle is included under active NHTSA Campaign Number 26V212000 (GM Internal Recall Number N262551720) for a defective rearview camera housing that allows moisture intrusion, causing the backup display to go blank.My vehicle has experienced a complete, permanent failure of the rearview camera screen. The backup display is entirely black/blank when the vehicle is placed in reverse, eliminating all rear visibility. This creates an immediate, active safety hazard during everyday backing maneuvers and non-compliance with Federal Motor Vehicle Safety Standards.Despite the recall being announced months ago, General Motors has failed to provide a timely remedy or allocate replacement parts to my local dealership. Because my camera has actively failed, I am being forced to operate an unsafe vehicle indefinitely due to manufacturer parts delays. I request that the NHTSA investigate GM’s failure to supply remedy components to vehicle owners experiencing active component failures, as this delay leaves a known crash risk unresolved.

The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving from a complete stop or while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the used car dealer where the vehicle was purchased, but the contact was informed that the failure could not be duplicated. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2023 Chevrolet Malibu. The contact stated that while attempting to start the vehicle, the rear-view camera displayed a blank screen. Additionally, the system vision failure warning light was illuminated. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair wa unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 71,510.

Unable to accelerate, dangerous when getting on highway or driving up hills

my back up camera stopped working it’s just a black screen now

The contact owns a 2023 Chevrolet Malibu. The contact stated that while reversing, the rearview camera intermittently flickered and later displayed a blank image. The message "Service Vision System" was displayed. The contact later received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and a second dealer, Chevyland (7500 Youree Dr, Shreveport, LA 71105), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,000.

Most of the time, the car will not unlock when the unlock button is pressed on the key fobs. Most of the time, when the key fob is on the console and the start button is depressed, the car will not start. It can take multiple minutes and attempts before the car will finally start. Changing the batteries in the key fob did not resolve this issue. When we took it to the dealership, they say that the Body Control Module is the cause of the issue. When we google that, we see that there is an existing GM-issued service bulletin for certain units of the same year, make and model of our car. We therefore would like it to be investigated to have this service bulletin expanded to include our vehicle. It is unacceptable for a three-year old car not to unlock, lock, or start reliably and isn't normal wear and tear and there have not been any accidents.

The contact owns a 2023 Chevrolet Malibu. The contact stated that the vehicle hesitated after starting the vehicle, and while accelerating on several occasions from a stoplight. The failure occasionally occurred while driving on the freeway, causing the vehicle to decelerate unexpectedly. The vehicle was taken to the local mechanic, who diagnosed the vehicle and determined that the turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle did not qualify for an extended warranty coverage associated with the failure. The failure mileage was 128,000.

The contact owns a 2023 Chevrolet Malibu. The contact stated that while reversing, the rear-view camera malfunctioned and displayed a black screen with the message "Backup Camera Unavailable" displayed. The contact stated that the failure created a hazard while reversing. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was included in NHTSA Campaign Number: 26V212000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The failure mileage was 66,000.

The rearview camera started acting funny around March 2026 and completely stopped working in April 2026. When I put the car in reverse it says “service vision system” I have been frequently checking the recall website and it says they are aware of the recall but do not have a fix. I have even called my local Chevy dealer and they had the same info. Not having a rearview camera is a big safety hazard- I live in a neighborhood with numerous children and in a small town where parking is tight and often inconvenient. I would like to have a functioning rear view camera again please!

To Whom It May Concern, I am the owner of a 2023 Chevrolet Malibu that is affected by the ongoing backup camera safety recall. I am submitting this complaint because this defect is not a minor inconvenience—it is a serious safety issue that places me, my family, pedestrians, and other motorists at risk every time the vehicle is operatesThe rearview camera system is a federally required safety feature designed to help drivers detect people, vehicles, and obstacles behind the vehicle. When the camera fails, freezes, goes blank, displays a distorted image, or does not activate properly when the vehicle is shifted into reverse, I am left without a critical safety system that I relied upon when purchasing this vehicle This defect has significantly reduced my confidence in the safety and reliability of my Chevrolet Malibu. A vehicle with a known safety recall involving visibility and accident prevention creates constant concern, especially when backing out of parking spaces, residential driveways, crowded parking lots, and areas where children or pedestrians may be present. The possibility of striking a person, vehicle, or object because a manufacturer-installed safety system fails is unacceptable. I purchased this vehicle in good faith expecting Chevrolet to provide a safe and dependable product. Instead, I am driving a vehicle that has been identified as having a safety-related defect serious enough to warrant a recall. While recalls are intended to correct safety issues, owners should not be left dealing with uncertainty regarding when the problem will be fully resolved or whether additional failures may occur in the future. Because this defect directly impacts a critical safety system and has diminished my trust in the vehicle, I respectfully request that General Motors and Chevrolet review my case for additional relief beyond the standard recall repair. Specifically, I am requesting consideration for a vehicle replacement, manufacturer-assisted trade-in, buyout

Back up camera is under recall with no fix and not working period. Goes to black screen with a message “ Service Vision System” Dealership - Dan Cummins- refuses to repair due to no fix available.

The contact owns a 2023 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Subject: Safety Complaint and Request for Assistance – 2023 Chevrolet Malibu Backup Camera Recall To Whom It May Concern, I am the owner of a 2023 Chevrolet Malibu that has been affected by the backup camera recall. The malfunctioning backup camera creates a serious safety hazard for me, my passengers, pedestrians, and other drivers. The backup camera intermittently fails to display properly when the vehicle is placed in reverse. When this occurs, I am unable to clearly see objects, vehicles, or people behind my vehicle as intended by the safety system. This significantly increases the risk of an accident, especially in parking lots, residential areas, and other locations where pedestrians may be present. I purchased this vehicle with the expectation that all safety systems would function reliably. The ongoing issue has caused me concern and has reduced my confidence in the vehicle’s ability to operate safely. A backup camera is an important safety feature, and any failure of this system places drivers and the public at unnecessary risk. Given the seriousness of this recall and the inconvenience and safety concerns it has caused, I respectfully request that Chevrolet review my situation and consider available remedies, including replacement of the vehicle, a vehicle trade-in assistance program, or another appropriate resolution that ensures my safety and restores my confidence in the product. I appreciate your attention to this matter and look forward to a prompt response regarding the options available to address this safety concern. Sincerely, [XXX] [XXX] 2023 Chevrolet Malibu INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Back up camera stopped working, there is a recall that was not completed before buying the car

The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle intermittently entered LIMP mode. The message "Turn off to Reduce Power Failure" was displayed, and the vehicle failed to exceed 40 MPH. The Check Engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the cause of the failure was unidentifiable. The independent mechanic cleared the diagnostic trouble code; however, the failure persisted. The vehicle was taken to a different independent mechanic, where it was diagnosed that the turbocharger had failed and needed to be replaced. The contact related the failure to an unknown NHTSA Campaign Number; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.

Back up camera quit working. Stated intermittently not working for about 2 days then completely stopped working. No warning lights

This all started when i had my car serviced for an oil change and began to hear some clicking sounds when I would start my vehicle. The fuel sealant is defective, the fuel caps were corroded, leaks oil, and causes the turbo on the engine to lag. I found this out as I was driving and tried to make a turn. When pressing the accelerator the vehicle lagged almost causing me to be involved in an accident on more than one occassion. When conducting on-line research I am not the only owner that has experienced this issue. It would appear that Chevrolet is aware that this is happening in its turbo models. I have an extended warranty that was purchased through the dealership. This issue caused them to replace the fuel sealant, the fuel caps, and the fuel pump. However, 2 weeks later my vehicle is still leaking a significant amount of oil. When I took the vehicle to be serviced, I was told that the sealant is broken again and gaskets have to be replaced. Upon researching this online other owners have experienced the same issues. I did share my online research with the service technicians. Their reactions were dismissive.

The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving 55 MPH and depressing pedal, the vehicle failed to respond as intended. The check engine warning light illuminated, and the message "Engine Power Reduced" was displayed. The contact stated that the failure occured intermittently. The vehicle was taken to the dealer, where it was diagnosed that the turbo charger had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not contacted. The failure mileage was approximately 85,000.

The contact owns a 2023 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number 26V212000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera displayed a

The contact owns a 2023 Chevrolet Malibu. The contact stated that while attempting to reverse, the rearview camera became inoperable, and the rearview camera image appeared blank. The contact was informed during an inspection that the VIN was associated with NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the parts to complete the recall repair were not yet available. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall. The approximate failure mileage was 66,111.

The contact owns a 2023 Chevrolet Malibu . The contact received notification of NHTSA Campaign Number: 26V212000 (BACK OVER PREVENTION) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The brake pedal on my vehicle intermittently becomes stuck in the fully raised position and will not depress when I attempt to apply the brakes. When this occurs, I am unable to slow down or stop the vehicle, creating an immediate and serious safety hazard. The problem happens without warning and has occurred multiple times while driving at various speeds. When the defect occurs, the pedal feels locked or jammed, and I have to use extreme force or pump the pedal repeatedly before it finally releases. This delay in brake response puts me, my passengers, and other drivers at risk of a crash. The issue is unpredictable and does not appear to be related to weather, temperature, or driving conditions. I have not made any modifications to the braking system. The defect has occurred both during normal city driving and while approaching intersections. Because the failure prevents the brakes from engaging at all, I believe this is a critical safety issue that requires investigation.

The contact's wife owns a 2023 Chevrolet Malibu. The contact stated that while his wife was driving at an undisclosed speed, several unknown warning lights illuminated, and the messages "ESC" and "Fuel Low" were displayed even though there was half a tank of fuel. The transmission failed to shift out of park (P). The contact stated that the failure occurred twice. The vehicle was towed to the dealer, where the manufacturer's engineer determined that there was a short circuit in the steering rack. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

Nearly had a collision while trying to back up in parking garage.

The contact owns a 2023 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The dealer confirmed that the recall part was not yet available and referred the contact to the NHTSA Hotline for further assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The issue appears to involve the engine and turbocharger system. The vehicle has shown symptoms consistent with a turbo underboost condition, including loss of power and reduced acceleration. A mechanic indicated that the symptoms may be consistent with diagnostic code P0299 (turbo underboost). The vehicle is available for inspection upon request. This issue affects safe operation because the vehicle loses power unexpectedly while driving, which creates a risk when merging into traffic, accelerating, or maintaining speed in normal traffic conditions. The loss of power is inconsistent and can occur without warning, increasing the potential safety concern. The problem has been ongoing. The check engine light is currently on and has remained on. The warning light first appeared around January 2026, and the issue has continued since then. Similar turbocharger-related issues have been reported in prior model years, including 2022 Chevrolet Malibu vehicles, where coverage or corrective actions were provided, raising concern that the same or similar issue may be affecting 2023 models.

The contact owns a 2023 Chevrolet Malibu. The contact stated that the camera screen was black. While reversing, the camera failed to engage and was flickering. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention). The local dealer was contacted, and was ordering parts for the recall repair, but requested that the owner show up in person to provide the demographics but declined once the contact was leaving a bad review. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 50,000.

My engine keeps decreasing and throwing code p0299, wastegate/turbo, under boost. 84k miles. After a few drive cycles, engine light may go off, then next drive cycle come back on. I’ve seen this is a common issue and has been recalled in previous year model.

We decided to take a road trip 2023 chev Malibu with 142000 miles and transmission goes bad

The rearview camera system fails intermittently when the vehicle is placed in reverse. The display will either show a distorted image or go completely blank without warning. This issue has occurred multiple times. This malfunction significantly reduces rear visibility and creates a dangerous condition while backing, especially in environments with pedestrians or other vehicles. The failure increases the risk of a collision because the driver cannot rely on the camera system to safely monitor the area behind the vehicle. There were no warning lights, alerts, or messages prior to or during the failure. The issue appears to occur randomly and without any clear triggering condition. The vehicle has not yet been repaired because the manufacturer has issued a recall, but the remedy is not yet available. The condition has not yet been inspected by a dealer, but it matches the known recall involving rearview camera failure. The vehicle and camera system are available for inspection upon request.

The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving 75 MPH, the vehicle jerked abnormally with several unknown warning lights illuminated and unknown messages were displayed. Additionally, there was a white fuel warning light illuminated with the message “Low Fuel” displayed after refueling the vehicle. The white exclamation warning icon with the "Shift to Park" message, the check engine warning light was illuminated, and the “Engine Power Reduced message was displayed. Additionally, the power train and ESC warning lights were illuminated. The vehicle was pulled over to the side of the road and towed to the residence. The vehicle was taken to a dealer, but the failure was not replicated; an aftermarket tracker was disconnected. The failure persisted, and the vehicle was taken to the same dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired, but the failure recurred the following week. The vehicle was then taken back to the same dealer, but the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was 57,619.

MY 2023 CHEVY MALIBU HAS A MISSING TURBOCHARGER SCREW THAT RANDOMLY CAME OFF FROM UNDER A METAL PLATE ON ITS OWN, GMC HAS A RECALL ON 2022 -2023 CHEY MALIBU WITH TURBO CHARGER ISSUES BUT THEY WONT COVER MINES BECAUSE IT DIDNT COME FROM A CERTIAN FACTORY ALTHOUGH THEY KNOW A HELL OF ALOT OF CHEVY MALIBU OWNERS HAVE TURBO CHARGER ISSUES AND THAT FACTORIES SHARE PARTS WITH OTHER FACTORIES THEY SAY THEY WONT DO A RECALL ON ALL THE MALIBUS UNLESS ALOT OF PEOPLE REPORT AND NHTSA MAKES GMC REALL ALL CHEVY MALIBUS TURBOCHARGER ( GM launched a special coverage program for 2022-2023 models with 1.5L engines due to turbocharger failures leading to "Reduced Engine Power". The program covers, or potentially reimburses, repairs up to 15 years/150,000 miles)BUT MY VEHICLE VIN ISNT COVERED.

Tread started separation on driver front tire

When I was in a car accident I was hit on the rear passenger side of my vehicle, right near where my side air bags are supposed to be located. I was hit at 50 mph and the airbags did not deploy.

On December 24, 2025, the contact's 2023 Chevrolet Malibu was involved in a severe side-impact collision. The vehicle was struck on the rear passenger side by a full-size pickup truck traveling at high speed (est. 60 mph) that failed to stop at a red light. The impact caused the contact's vehicle to spin approximately 180 degrees and strike a concrete median sideways, generating high lateral G-forces. FAILURE 1: AIRBAG NON-DEPLOYMENT. Despite the severity of the impact and the violent spin into a curb (rollover trip point), the side curtain airbags and front seat-mounted side impact airbags failed to deploy. The failure of the restraint system caused the driver to be thrown against the driver-side door structure, striking their head on the window and B-pillar. The driver sustained a concussion, cervical strain, and lumbar strain. Medical records confirm the injuries are consistent with impact against the vehicle interior due to non-deployment. FAILURE 2: EMERGENCY TELEMATICS MALFUNCTION. Immediately post-collision, the driver attempted to manually activate the OnStar/SOS emergency buttons. The system failed to connect to an advisor. Instead, the vehicle's infotainment screen malfunctioned, opening a voice-to-text transcription application. The system then bypassed the vehicle's internal telematics module and attempted to route the emergency call to the owner's personal cell phone, indicating a complete failure of the vehicle's emergency communication hardware. This resulted in a 34-minute delay in coordinating professional assistance. Contact notes; while this vehicle currently shows 0 open recalls, the failure mechanism (sensor non-response during side impact) mimics the defect described in NHTSA Campaign 22V923000 (GM Recall N222392300), where improper welding of the front impact bar causes crash sensors to fail. The vehicle is available for inspection. Police and medical reports confirm the incident details. No warning lights were illuminated prior to crash.

Check engine light will come on entire car will shut off. Shuttering, braking locks up, all power is reduced, especially engine power. car will get towed to the Chevrolet dealership in temple, Tx and Killeen, Tx for repairs. When hooked up to the scanner all 7 modules show as faulty. Chevrolet of Killeen replaced only 3 of the modules stating that was the issue. two days after repair same issue has happened. when hooked up to the scanner again all modules were faulty again including the ones that were just repaired. car has been in the shop for 100 days now. the car will cool down, and the check engine light will reset itself showing no issues repeat the process.

Brake system failure lost brakes twice, went and got a diagnosis reading and it said brake system module failure. That it lost communication with the module

The contact owns a 2023 Chevrolet Malibu. The contact stated that while driving 30-35 MPH, another vehicle collided with her vehicle on the rear end of the vehicle as well as the rear passenger side. The contact mentioned that the seat belt did retract during the impact. The air bags on the front driver and passenger sides deployed partially. The vehicle was still drivable. The insurance company informed the contact that they are waiting for a response from the auto body shop. The vehicle was not deemed a total loss. The contact stated she did not sustain any injuries. No Medical Attention. A police report was filed, however the police report was unknown. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 29,000.

Vehicle is registering multiple keys from surrounding like vehicles which causes the anti theft system to activate, disabling the vehicle and/or involuntarily draining battery.

At 40,000 miles, check engine light illuminated. Code reader stated P023F fuel pump secondary circuit open. When trying to take 2023 Malibu to dealership for repairs car would not start. Had to have car towed to dealership. Dealership confirmed same fuel pump error code. Confirmed no recall. Car is currently being repaired by dealership at my expense as dealership & GM says fuel pump is not covered by powertrain warranty. Cost is over $1500! Fuel pump should last longer than 40,000 miles! Please research this faulty fuel pump!

I brought in my used vehicle to the dealership the same dealership that I purchased my car from due to another issue i was having with the car. Upon inspection from the dealership a diagnostic test was done on the vehicle, the dealership gave me a invoice stating "airbag malfunction needs the airbag on horn". I purchased this used vehicle from this dealership 4-4-25,. 6-10-25 i returned for the issue I was having and the dealership gave me this invoice with the information concerning the airbag. Yes it is available for inspection. My safety is in jeopardy if no airbag deploys for the driver if im in any type of accident. I was not made aware by the dealership of not having a airbag. No the vehicle has not been inspected by police, insurance representative. No, there was no warning lamps, messages before finding out this information at the dealership . I did receive a acknowledgement of vehicle accident history stating " This vehicle is a used vehicle that has had prior structural body repair work, indicating that the vehicle has previously been in an accident. " No further information. I have no information as towhen this accident took place.

The fuel line to the engine is leaking an 2 gallons leaked onto my driveway. Also, the vehicle cabin was consumed with fuel fumes which was a hazard and dangerous. The was danger of the vehicle exploding or catching fire. No warning lights appeared. The incident occurred on [XXX]. The fleet vehicle has been taken to Belle Tire for repair; however, not inspected by the manufacturer. My husband and my safety were put at risk because car could have exploded when ignition was turned on. Please contact me at [XXX] by 2/28/25...thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Chevrolet Malibu equipped with Continental Tires, Tire Line: Pro Contact, Tire Size: 245/40/R19, DOT Number: 6Y66WBR27. The contact stated that while his wife was driving at highway speeds, there was a blowout of the front driver's side tire. The cause of the failure was not yet determined. The tire was replaced. The contact stated that later while inspecting the vehicle it was discovered that the front passenger’s side tire had developed a sidewall blister. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 11,000.

The contact rented a 2023 Chevrolet Malibu. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact stated that there was a grinding sound coming from underneath the vehicle. The rental agency was contacted and made aware of the failure. The contact returned the vehicle on the next business day, and the failure was reported. The failure mileage was approximately 38,706. The VIN was unavailable.

My car randomly shuts off when but still says it’s on at a stop light which causes a lot of problems because I have to push the start button to turn off and turn on again. Something is wrong with the wiring, in order for me to turn my car off I have to unplug my battery otherwise my car safety alarm will activate and hazard lights will go off and trunk will open. Which also cause my horn to go out. Everytime I turn my car on it says service ESC which I have no clue what that means and have asked multiple people . My air bag service light is on and it has no reason to be on as my car has not had any problems with my airbags. My car automatically brake while on the highway going 75 when a car swerved into my lane ahead of me and the hard activated the abs which caused my car to swerve uncontrollably and almost caused my car to flip.

The contact owns a 2023 Chevrolet Malibu. The contact stated the vehicle failed to start when the Push-to-Start button was pressed. The vehicle was towed to a local dealer, but the diagnosis was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.

Since purchase been having issues with the vehicle. From shutting off while driving, all dash shutting off while subbing but car still running, car says key fob not in vehicle out key fob on vehicle when trying to lock, radio go crazy. Has been looked at numerous times with different electrical/programming codes. Radio has been replaced over and was scheduled for second radio to be installed Sm but sent out of state to work. Have ask paper trail with Chevrolet since April 8th within 2 weeks after purchase. Car caught on fire while driving last Sunday in Florida there are other reports Chevrolet should have that I’m having issues trying from the dealer’s that it was serviced at. Couple also with service appointments could not make due to I travel for my job and loaner vehicles could not be taken out of state. I bought vehicle with 10 miles on it and in 8 months 27555 miles. Does sound like Chevrolet might be stepping in to assist but unfortunately I’m not without transportation. I also use my car on weekends for Uber for extra money as well so definitely going to hurt

After purchasing a brand new chevrolet malibu, about 4 months into droving it; the check engine light illuminated and the next day, an error message of “engine power is reduced” was displaying on the dash. The vehicle was turned over to the dealership and two different sensors were replaced. After a day of having the vehicle back after repairs, the check engine light illuminated again. I returned the vehicle to the dealership and was later told that they were unable to duplicate the scenario and the check engine light did not appear anymore. I picked the vehicle up and after another day of driving, the check engine light illuminated for the third time, again with the same engine power reduced message. Vehicle was slow to accelerate from a stop position. The dealership claims to still be unable to duplicate the scenario with no fix at this point.

on 2 occasions my dash had a waring come on that my crash avoidance system was inoperable and on 3 occasions my waring system with the red lights in front of the steering wheel has come on with no cars around. also on oct 28th the low pressure waring for right rear tire came on 21psi and this wasn't the case and i did get a warning from onstar this time. gm has sent this vehicle to another gm dealership for the surging problem and this has still not been corrected

When I’m driving straight sometimes my lane assist will make the car swerve while my steering wheel is straight and even almost made me wreck into another car beside me trying to force the car to go right. Also the front crash assist goes off when I’m not even near a car. The front end of my car is rattling and I don’t know why.

This vehicle has been taken to Days Chevrolet on two different occasions no check engine lights will come on but as you drive it surges and almost cuts off at times I have taken it in for this problem may 1 2023 and June 19 2023 every time they tell me the car is running as it should it also has a popping and rattle in right rear and they say they can't duplicate the problem. This car is going to kill someone

I was on a freeway going 75. A guy came across three lanes and cut in front of me going 60. I got the brakes hard and then went around him accelerating sharply and swerved hard in front of him. At that point the car steered itself back and forth for our five times. I was finally able to regain control once it slowed down enough, and continued on my drive. I’m guessing that some accident-avoidance system kicked in when I swerved left in front of the other car, and the car swerved itself back to the right. But then it over-corrected back to the left. And back and forth several times all while the car slowed back down from 75 to perhaps 60, when it gave me back control. VERY SCARY!!! The car shouldn’t do this!

While driving, the driver side tires (2) went flat and four (4) airbags deployed, this happened with no warning.

I was driving the car from home to work during morning rush hour in downtown Chicago. I was stopped at a red light and the auto-stop feature engaged as it is intended to do. When the light turned green I put my foot on the gas to go but the car wouldn't move. Cars behind me started honking & going around me. I tried various things but couldn't get the car to move although the ignition light was green. I finally put my emergency flashers on, shifted the car to park, pressed the ignition button to turn the car to off position, then depressed the brake pedal and the ignition button to turn the car on again, then shifted to drive and the car then moved forward as normal. No warning lamps have ever appeared re this. I immediately contacted my dealer to report this problem & soon after took the car there, where they confirmed this malfunction & communicated with GM Tech Line to try to resolve the problem while I sat at dealer all day but at end of day there was no resolution & they had no loaner car to give me & I needed the car so I left with it but thereafter always drove it only w/auto-stop feature turned off as I feared if it happened again I could be rear-ended. Dealer has now had my car for a week trying to ascertain how to fix this but because they say this feature is now not acting up they don't know how to fix it & they say GM Tech Line isn't giving them advice on how to resolve it. I cannot leave my car w/dealer indefinitely so now am forced to drive the car in this condition & need to always try to remember to turn off the auto-stop feature (or risk driving it in unsafe condition), which is not the right solution for a brand new car that had less than 2,000 miles on it when this started. Available for inspection upon request.