1FUJGLCK09LAC98382009 FREIGHTLINER Cascadia

TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. WHILE THE VEHICLE WAS BEING INSPECTED AT TRIAD FREIGHTLINER OF GREENSBORO (LOCATED AT 6420 BURNT POPLAR RD, GREENSBORO, NC 27409, (336) 668-0911), THE CONTACT WAS INFORMED THAT THE HEADLIGHTS FAILED BECAUSE THE SIGNAL ACQUISITION MODULE GOT WET AND NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V127000 (ELECTRICAL SYSTEM), BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,011,997. *DT *TR

FREIGHTLINER CASCADIA 2009 STERING RACK AND PINION PROBLEM. FREIGHTLINER DEALER A REDY FIXED TWICE, AND AGAIN START THE PROBLEM,THAT'S MEANS HAVE TO BE HAVE A REPLAYS AGAIN,JUST DELETE COMPANY CLOSE THE RECALL. DRIVING WITH THIS PROBLEM IS VERY DENGER SPECIALY IN WORK ZONE WITH NOT EVEN LANE.I DO SPENT A LOT MONEY FOR ALIGNMENT AND OTHER PARTS . THIS HAVE TO BE A LAW FOR RECALL. IF PROBLEM STILL COMING AGAIN AND AGAIN DEALER HAVE TO THE FIX.

STEERING COLUMN IS A PROBLEM. TRUCK DO NOT STAY IN THE ROAD STREIGHT.FOR MEN TIMES IN THE SHOP AND COUPLE ALIGNMENT, TRUCK HAS PROBLEM. VERY DENGER TO DRIVE. ELECTRICAL MIRRORS HEATED PROBLEM. WIRE AND EVERYTHING ELSE IT'S OK JUST NO POWER GO TO SWITCH. ELECTRIC CAN'T FIGEROUT WHAT'S IS HAPPENING.

TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE RIGHT TURN WAS ACTIVATED AND FAILED TO DEACTIVATE. THE CONTACT ALSO STATED THAT SIGNAL LIGHT WOULD BE COME INOPERABLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SAM CAB FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS PERSISTENT.THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V127000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. WHILE MAKING A LEFT OR RIGHT TURN, THE VEHICLE WOULD HESITATE TO MAKE THE TURN AND THERE WAS A CLICKING NOISE PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION WAS CORRODED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 11V514000 (STEERING) AND 09V357000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 307,000.

TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA TRACTOR. THE CONTACT STATED THAT THE STEERING WHEEL SHOOK VIOLENTLY AND THE RACK AND PINION DETERIORATED AND FRACTURED WITHOUT WARNING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 11V514000 (STEERING) AND 09V357000 (STEERING). THE FAILURE RECURRED WITHIN LESS THAN THIRTY DAYS. WHEN DRIVING OVER 50 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AND THE CONTACT HAD TO APPLY FORCE TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE TWO RECALL REPAIRS DID NOT REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 03-11-15 *BF UPDATED 9/21/2017*CN

TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE STEERING SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE TIE ROD END HAD FAILED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER 09V357000 (STEERING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 488,541.

THIS IS A FOLLOW-ON TO NHTSA COMPLAINT # 10525935 WHICH YOU CAN READ IN THE RECORD.......SINCE MAKING THAT FILING EVERY ENTITY CONNECTED WITH THIS COMPLAINT HAS EITHER DENIED RESPONSIBILITY OR IGNORED RESPONSE TO FINANCIAL CLAIMS. THE MANUFACTURER, THROUGH CORPORATE COUNCIL HAVE DENIED RESPONSIBILITY AS "THERE WAS NO INVESTIGATION" CONDUCTED. IN FACT THE MANUFACTURER CONDUCTED AN INVESTIGATION IN EARLY 2013 AT THE SITE WHERE THE REMAINS OF THE TRACTOR ARE STORED. THEY DID THIS WITH THE COOPERATION OF THE FIRE INVESTIGATOR WHO REPORTED THAT DURING THIS INVESTIGATION HE NOTED RETAINING BOLTS MISSING ON THE FUEL DELIVERY SYSTEM. MANUFACTURER CORPORATE COUNCIL ALSO CLAIMED THAT SINCE LESSER LEASING COMPANY PRESENTED THE VEHICLE FOR RE-LEASE WITHOUT DISCLOSING THAT IT HAD BEEN IN A COLLISION OUTBOARD OF THE FUELS CONTROL COMPONENTS (MANUFACTURER CLAIMED) THAT "THE PROBLEM IN SUCH INSTANCES WERE ALWAYS RELATED TO UNREPORTED COLLISIONS ". IN OTHER WORDS "NOT OUR PROBLEM". THE LEASING COMPANY MADE TOKEN PAYMENT ON THE CLAIMS MADE; SOUGHT AND RECEIVED REIMBURSEMENT FOR THE INSURANCE DEDUCTIBLES FROM THE FREIGHTLINER DEALER WHO SOLD THE VEHICLE AND TRANSFERRED THOSE PAYMENTS TO THE LEASEHOLDER WITH AN EMPTY "CALL US IF YOU HAVE PROBLEMS WITH OUR INSURANCE COMPANY (THEY ARE SELF INSURED) . INSURER HAS SINCE DECLINED RESPONSE TO LEASEHOLDER CALLS FOR ASSISTANCE WITH THEIR INSURANCE CARRIER/PROCESSOR SAYING THAT THERE WAS NO COVERAGE FOR PERSONAL PROPERTY. THIS, IN SPITE OF THE FACT THAT THE CLAIMS WERE NOT FOR PERSONAL PROPERTY BUT FOR LOST REVENUE AND REPLACEMENT COSTS. THE POINT HERE IS NOT TO ATTEMPT TO HAVE NHTSA CONDUCT DISCOVERY BUT, IN THE SITUATION WHERE MANUFACTURER IS CLAIMING THAT NO INVESTIGATION WAS CONDUCTED, AND THAT THEY HAD CONDUCTED SAME, THAT NHTSA HAS EVERY OPPORTUNITY TO DO THE SAME JUST A MANUFACTURER DID THEMSELVES THIS YEAR. *TR

I AM AN INDEPENDENT CONTRACTOR TO CR ENGLAND. WHILE SOUTHBOUND ON I-77 TOLL ROAD 000.2 MILES SSW OF GALLAGHER WV APPROX. 20:54:00HRS I SMELLED HEAVY EXHAUST GASSES WHEN PAUSED BACK AT THE TOLL BOOTH. I ATTRIBUTED THIS TO A VEHICLE IN FRONT THAT WAS OUT OF TUNE AND CONTINUED SOUTH. THE ODOR DID NOT GO AWAY SO I PULLED OVER TO THE HARD SHOULDER TO INVESTIGATE. AS I MOVED INTO THE SHOULDER THE DASH LIGHTS LIT UP AND FLASHED. I APPLIED THE BRAKES AND OPENED THE DRIVER SIDE DOOR TO CHECK THE CRACKLING NOISE COMING FROM BEHIND THE FIREWALL. SMOKE AND FLAMES WERE COMING FROM BENEATH THE BODY BETWEEN THE DRIVER SIDE FUEL TANK AND DOOR. I IMMEDIATELY CLOSED THE DOOR, SHOUTED TO MY SLEEPING STUDENT TO GET OUT WE ARE ON FIRE. HE BEGAN TO GATHER HIS THINGS BUT I TOLD HIM TO GET OUT NOW WHICH HE DID IN HIS UNDERWEAR AND A BLANKET. I FOLLOWED HIM OUT THE PASSENGER DOOR, PAUSED AND REACHED IN TO GET MY PHONE. I LOOKED UP AND SAW BILLOWING BLACK SMOKE FILLING THE TOP OF THE CAB SPACE AND DESCENDING DOWN RAPIDLY. WE WALKED TO THE END OF THE 53 FT TRAILER AND 10 MORE FEET ON THE PASSENGER FUEL TANK EXPLODED AND THE REST OF BOTH VEHICLES QUICKLY WERE ENGULFED AND LOST. NO BODY COULD EXPLAIN WHY THIS HAPPENED UNTIL I BECAME AWARE OF THE RECALL 12C (?), APRIL 2013, ON THE FUEL FEED ASSEMBLY FROM THE FUEL PUMP THROUGH TO THE INJECTORS VIA THE INDIVIDUAL INJECTOR LINES. I ASSUME THAT THESE WERE OVER-TIGHTENED EITHER IN ASSEMBLY IN SALTILLO, MX OR, IN SERVICE OR OTHERWISE AT COMPANY SHOP OR DURING CONTRACT SERVICE. THESE LINES WERE RUPTURED AT THAT TIME AND OVER TIME RELEASED FUEL ONTO THE BACK OF THE MOTOR. WHAT I HAD SMELLED WAS THE LIQUID FUEL HEATING ,EVAPORATING AND REACHING FLASH POINT. ONCE I STOPPED THE BLOW BY CEASED AND THE POOLED FUEL FLASHED. I INCURRED A FIVE FIGURE LOSS IN ADDITION TO THE VEHICLES. WHERE SHOULD I SEND MY CLAIM? CRE HAS THE VIN # *TR

TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE WOULD NOT SHIFT GEARS. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPLACE THE GEAR SHIFT LEVER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 420,000 AND THE CURRENT MILEAGE WAS 440,000. ...UPDATED 07/19/12 *BF THE CONSUMER STATED THE FAILRE WAS DU TO THE GREASE FITTINGS BEING LEFT LOOSE DURING THE MANUFACTURING OF THE TRUCK. WHICH COULD CAUE A FIRE IN THE CLUTCH ASSEMLY. THE CONSUMER STATED SIX CLUTCHES HAVE BEEN REPLACED IN OTHER TRUCKS. UPDATED 07/23/12

TIE ROD FELL OUT OF THE RACK AND PINION. TRUCK COULD NOT BE STEERED. I OWN 10 OF THESE TRUCKS AND THIS FAILURE HAS HAPPENED TO 2 OF THEM SO FAR, THE LOCAL DEALER RIVERSTATES FREIGHTLINER IN WISCONSIN SEEMS TO BE TURNING A BLIND EYE TO THE ISSUE. *TR

TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE RACK AND PINION STEERING WAS DEFECTIVE AND REQUIRED REPLACEMENT. IN FEBRUARY OF 2010, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 09V357000 (STEERING:RACK AND PINION) HOWEVER, THE MALFUNCTION RECURRED DUE TO THE REMEDY REPAIR FAILING TO CORRECT THE PROBLEM. THE VEHICLE WAS REPAIRED A SECOND TIME FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 130,272. THE CONSUMER STATED THERE WAS A BINDING NOISE COMING FROM THE STEERING WHEN MAKE A LEFT TURN. UPDATED 03/13/12

2009 FREIGHTLINER CASCADIA, UNIT 1 WAS WESTBOUND ON IR80 IN THE RIGHT LANE. THE LEFT STEER TIRE BLEW, CAUSING DAMAGE TO THE LEFT FRONT AND THE ENGINE COMPARTMENT. *BF ACCORDING TO THE POLICE REPORT, ALL OF THE TIRES WERE IN GOOD CONDITION, INCLUDING THE TIRE THAT SHREDDED. THE OFFICER BELIEVED THE TIRE FAILURE WAS DUE TO HEAT BUILD-UP. (OHIO TRAFFIC CRASH REPORT # 10-0215-90)*JB UPDATED 05/11/11* BF

RACK AND PINION STEERING LOCKING ON TRUCKS WHILE GOING DOWN THE ROAD,I HAVE 4 TRUCKS ALL WITH RACK AND PINION STEERING, THEY ARE LOCKING UP SO DRIVERS CAN NOT TURN OR STEER THEM.*TR

IT APPEARS THAT A LEAK IN THE WINDSHIELD HAS CAUSED THE COMPUTER/ELECTRONICS TO GO HAYWIRE WHILE DRIVING IN A RAIN STORM. WIPERS WOULD STOP WORKING, ENGINE SHUT DOWN LIGHTS WOULD COME ON AND OFF, WINDSHIELD WASHERS JUST STARTED SHOOTING FLUID ONTO THE WINDSHIELD, CHECK ENGINE LIGHT CAME ON AND DIDN'T GO OFF. SEVERAL OTHER ELECTRICAL COMPONENTS STOPPED WORKING. THE COMPUTER AND FUSE BLOCK WAS REPLACED. PRIOR TO THE MAJOR PROBLEMS THEY TRIED TO REPAIR THE LEAK 4 TIMES. THE 5TH TIME THEY THOUGHT THEY FOUND THE LEAK IN A MARKER LIGHT ABOVE THE WINDSHIELD HOWEVER THAT MAY HAVE BEEN JUST ANOTHER LEAK BECAUSE THE LEAK IS STILL THERE AFTER DRIVING IN A STORM YESTERDAY. *TR

I HAVE A 2009 FREIGHTLINER CASCADIA EQUIPPED WITH AIR DISC BRAKES, WHEN THE TRUCK WAS APPROX. 6 WEEKS OLD A BRAKE ASSEMBLY DID NOT RELEASE PROPERLY AND CAUGHT FIRE WHILE ON THE HIGHWAY. TRUCK IS NOW A YEAR OLD AND A SECOND BRAKE ASSEMBLY HAS CAUGHT FIRE FOR NO REASON. *TR

ADDENDUM ODI 10281432: I MADE A COMPLAINT ABOUT DEFECTIVE RACK AND PINIONS ON FREIGHTLINER 2009 "CASCADIA" MODELS ON AUG. 23, 2009. ON AUG. 24, 2009 ONE WAS OVERNIGHTED AT THE BEHEST OF FREIGHTLINER TO MY LEASED TO COMPANY C. R. ENGLAND, INC. WHO HAD PREVIOUSLY PURCHASED ALL AVAILABLE RACK AND PINIONS OFF THE MARKET TO "QUIETLY/ SECRETLY" REPAIR IT'S FLEET. ON AUG. 31, 2009 NHTSA BEGAN AN OFFICIAL INVESTIGATION AND C.R. ENGLAND, INC, WITH FREIGHTLINER'S HELP ISSUED IT'S OWN RECALL OF THE DEFECTIVE RACK AND PINIONS THAT SAME DATE. ON SEP. 2, 2009 I WAS Q-COMMED BY MY DM FOR CRE TO CALL HIM ASAP. I DID SO AND HE INFORMED ME THAT MY NEW RACK AND PINION WAS ALSO DEFECTIVE AND HAD TO BE REPAIRED AND TO HAVE IT DONE IN BURNS HARBOR, IN SOME 998 MILES AWAY! I WAS JUST A MILE AWAY FROM FREIGHTLINER DEALERSHIP IN CHEYENNE, WY AND HAD THE REPAIRS DONE THEIR AND I HAVE FAXED THAT PROOF TO NHTSA. ON SEP 4, 2009 CRE RETALIATED AGAINST ME BY ASSIGNING A LOAD OF SOME 850 MILES THAT DELIVERED ON SEP. 9, 2009. I WAS ALREADY DOWN SOME THREE WEEKS WAITING FOR A RACK AND PINION, WITH FIXED COSTS OF LEASE AT $762.50 PER WEEK, AND A SHORT WEEK FROM THE FRIDAY BEFORE AND NOW ANOTHER SHORT WEEK FROM POCATELLO, ID TO BURNS, HARBOR, IN AND THIS "RETALIATION" LOAD THAT WOULD NOT BE ADDED TO THE NEXT WEEKS PAY EITHER - WEEK ENDS AT MIDNIGHT ON TUESDAY!!!! IN OTHER WORDS MY FAMILY WOULD NEVER BE ALLOWED TO EAT AGAIN WITH A SUBSTANTIALLY REDUCED CONTRACT TO BE FORCED INTO EFFECT ON SEPTEMBER 21, 2009 BY CRE ON ALL OF ITS IC'S! THUS IN "LIGHT" OF THIS PLANNED RETALIATION BY CRE AGAINST ME AND MY FAMILY I WILL TERMINATE MY CONTRACT WITH CRE ON SEP. 8, 2009 BY TURNING IN THIS 2009 FREIGHTLIINER CASCADIA WITH A STILL DEFECTIVE NEW AND "REPAIRED" RACK AND PINION. *TR

I AM AN INDEPENDENT CONTRACTOR FOR CR ENGLAND, INC. (TRUCKING) I LEASED A 2009 FREIGHTLINER, WHICH HAS A DEFECTIVE RACK AND PINION STEERING AS HAVE DOZENS/ HUNDREDS OF OTHERS OF THE SAME MODEL THIS YEAR! WHY HASN'T THIS MAJOR SAFETY DEFECT BEEN FORMALLY RECALLED? IS IT BECAUSE ALL OF THE DRIVERS HAVE REPORTED THE INTENSE LOSS OF FRONT TIRE RUBBER AND THE DEFECTS THUS FAR HAVE BEEN FORTUNATELY REPORTED AND REPAIRED WITHOUT A MASSIVE ROAD ACCIDENT THAT MIGHT CLAIM HUNDREDS/ THOUSANDS OF LIVES IF CARRYING HAZARDOUS MATERIALS? LOSS OF STEERING WOULD BE ABOUT THE WORST THING THAT A FULLY LOADED TRACTOR COULD HAVE GO WRONG OTHER THAN BRAKES FAILING IN A SUBURB SETTING. IN ADDITION, NO RACK AND PINIONS ARE AVAILABLE TO REPLACE MINE ANYWHERE, ACCORDING TO MY DEALERSHIP LOCATED ON DANIEL PAYNE DRIVE IN B'HAM, AL., BECAUSE OF THE NUMEROUS ONES ALREADY REPLACED HAS COMPLETELY DEPLETED THE AVAILABLE STOCK! MAYBE ONE OF YOUR LOVED ONES WILL NOT BE KILLED BY THIS HEINOUS DEFECT. *TR THE CONSUMER REFERENCED RECALL # 03V357000. UPDATED 04/07/10.*JB

IT APPEARS THAT THE CRUISE CONTROL ON MY TRUCK DOES NOT WORK WHEN THE HEADLIGHTS, WIPERS OR FLASHERS ARE ON. THERE ARE NO WARNINGS, NOTICES, STICKERS OR DOCUMENTATION THAT CAME WITH THE TRUCK ADVISING THAT THIS WOULD OCCUR. IT'S MY UNDERSTANDING THAT THIS IS A SAFETY FEATURE INCORPORATED INTO ALL NEW FREIGHTLINER TRUCKS BUT THEY NEGLECT TO TELL YOU BEFORE OR AFTER GETTING ONE. 2 OCCURRENCES WHEN I WAS TAKEN BY SURPRISE THAT THE CRUISE CONTROL STOPPED WORKING WHEN USING THE FLASHERS AND WIPERS. FIRST: THIS CRUISE CONTROL ISSUE ALMOST GOT ME KILLED WHEN I WENT TO ACKNOWLEDGE ANOTHER DRIVER WHO FLASHED HIS LIGHTS TO LET ME BACK INTO THE RIGHT LANE AFTER PASSING HIM. I USED THE FOUR WAY FLASHER TO THANK HIM HOWEVER WHEN I DID THE TRUCKS CRUISE CONTROL STOPPED WORKING AND THE ENGINE BRAKE SLOWED ME DOWN AND THE DRIVER THAT HAD JUST LET ME IN FRONT OF HIM ALMOST RAN INTO THE BACK OF THE TRUCK. SECOND: IT OCCURRED AGAIN WHEN AFTER A SNOW STORM AND THE ROADS WERE DRY BUT SNOW HAD BEEN MELTING SO THERE WERE SPOTS ON THE ROADWAY THAT WERE WET AND WHEN A VEHICLE PASSED ME WATER WOULD SPLASH UP ON THE WINDSHIELD AND I USED THE WIPER TO CLEAR UP THE WINDSHIELD AND AGAIN THE CRUISE CONTROL STOPPED WORKING AND AGAIN I SLOWED DOWN ALTHOUGH THIS TIME THERE WAS NO ONE THAT CLOSE BEHIND ME. BUT IT DID TAKE ME BY SURPRISE AND I LOST MY CONCENTRATION OF DRIVING TRYING TO SEE WHAT HAD HAPPEN. *TR