ODI #11739195POWER TRAIN,ELECTRICAL SYSTEM
Transmission, 6 speed, drops into 2nd gear locks up rear wheels. I was driving at highway speeds and the rear wheels locked up. My van skidded into another lane and almost caused an accident. My van has been down shifting for years but the rear wheels have never locked up. I shifted into neutral quickly to avoid an accident. I do not understand why this vehicle is not included in the recall. Ford has known of this problem and has done nothing for 10 years. I'm lucky my rear end did not blow up. (damage has been done) Ford should be responsible to repair any components that have been damaged from the downshifting and the rear end locking up. This is causing damage to my entire drivetrain. Please help me out, I have been waiting for this recall for years. I should be included. I need my faulty lead frame replaced. Thanks
ODI #11737781POWER TRAIN
The contact owns a 2015 Ford Transit. The contact stated that the vehicle was taken to the dealer to complete a recall related to NHTSA campaign number 19V767000 (Power Train). The vehicle began shaking when put in drive and when idling. A vibration was felt when beginning to drive, but when reaching 15 to 20 mph, the vehicle began shaking harder. The front driveshaft was replaced. The dealer stated that the rear driveshaft needed to be replaced but it is not part of the recall previously mentioned. The vehicle ultimately was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 25,000.
ODI #11737913POWER TRAIN
2015 Ford Transit. While driving at approximately 60 MPH, the vehicle was at first humming loudly...thought initially it was a neighboring noisy car muffler, but the van starting shaking and vibrating abnormally. Upon decreasing the speed, a loud thumping noise from beneath the car was heard, then squeeling while debris was being left in the road behind, and finally a violent shaking that was almost impossible to pull over safely. The "hill assist" light was flashing on the dash. I towed the vehicle to an independant transmission show as I was 50 miles from my local Ford dealer.ntact had the vehicle towed to a local dealer, where it was diagnosed and determined that the drive shaft flexible coupling was no longer present. The mechanic said that this is a known Ford issue and to have it towed there for the warranty/recall fix under NHTSA Campaign #19V767000 and #17S15 (Power Train) and the supercede Campaign #19S38. The vehicle had received an early version of the at-the-time fix of an updated flexible coupler. When contacting the Ford dealer, I was told that there were no recalls noted for my VIN. I contacted Ford, and was told that since I already had the "one-time permanant fix" that I was not eligble for any repairs under NHTSA 19S38 (which now specifies that that the flexible coupling is to be replaced with a new u-joint shaft connection). I thought safety recalls don't expire and the latest fix should be applicable/availble for this vehicle.
ODI #11728683POWER TRAIN
I have a 2015 ford transit 150 and I was driving home on the highway and out of nowhere my van downshift into I believe 1st or 2nd gear causing the engine to redline and the rear tire to lock up and cause me to lose control of the vehicle! For about 3-7 seconds in that time the cars behind me had to slam on there breaks almost rear ending me due to the abrupt deceleration from my vans rear tire locking up and as that happened the back of my van began to sway out from behind me and right at the time I believed I would have rolled over possibly killing me and injuring other drivers the van randomly went back into the proper gear allowing me to gain control and pull over. After I had time to process what just happened the check engine light came on and with my scan tool I read the code and it said that the speed sensor for the transmission had malfunctioned and after some research I found that similar year ford f150s with that same transmission and that same part number had recalled that part for the same issue! And I ask that if you would please save life’s by recalling this part it is not a debate it is a necessity please please recall this part
ODI #11724153FUEL/PROPULSION SYSTEM
My 2015 Ford Transit 350 equipped with the 3.2L diesel engine experienced a failure of the high-pressure fuel injection pump at approximately 72,000 miles. The pump generated metallic debris which contaminated the entire fuel system. The vehicle began experiencing drivability problems including loss of power and intermittent stalling. The vehicle was diagnosed by a Ford dealership, where metal contamination was found in the fuel system. The repair required replacement of the high-pressure fuel pump, injectors, high-pressure fuel lines, and fuel rail, along with flushing and cleaning of the fuel tank and fuel system. The total repair cost was approximately 11,500. This failure appears to match the defect described in Ford safety recall 16S32 for certain 2015–2016 Ford Transit vehicles equipped with the same 3.2L diesel engine, where scuffing in the fuel injection pump can create metallic debris that contaminates the fuel system. My vehicle was built July 16, 2015, essentially within the same production period described in the recall, but my VIN was not included in the recall population. Because this failure required replacement of most of the fuel system components and created a sudden loss of power risk while driving, I am reporting this issue so it can be investigated and considered for inclusion with similar failures.
ODI #11703335POWER TRAIN,UNKNOWN OR OTHER,ENGINE
RECALLED PART FAILED CAUSING DAMAGE TO OTHER PARTS ON VEHICLE, FORD MOTOR COMPANY REFUSES TO REPAIR THE DAMAGE - NO RECALL NOTIFIACTIONS SENT - WE ARE NOT ORIGINAL OWNERS OF VEHICLE
ODI #11700265BACK OVER PREVENTION
The contact owns a 2015 Ford Transit. The contact stated that while reversing at 5-10 MPH, the rearview camera went blank, and occasionally the image was upside down. There were no warning lights illuminated. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed there was no recall coverage. The approximate failure mileage was 90,000.
ODI #11699472UNKNOWN OR OTHER
Hello- I have the back up camera rear view mirror issue of other recalls but my vehicle is not listed as a part of the recall. It is a 2015 Ford Transit 250- Is there any reason it isn't included? My back up camera in the rear view mirror goes to blue or also shows and upside down picture like the other vehicles in the recall.
ODI #11698097ELECTRICAL SYSTEM
Odometer Fraud. The contact purchased a 2015 Ford Transit. The contact stated that while attempting to register the vehicle with the Notary, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 115,000, and at the time of registration, it was discovered that the mileage was 330,000. The contact stated that the private seller was selling the vehicle with the previous registered owner information on the title. The contact was able to reach the previous owner of the vehicle, who confirmed that the vehicle mileage had exceeded 328,000 when it was sold.
ODI #11698144ELECTRICAL SYSTEM,VISIBILITY,ENGINE
The contact owns a 2015 Ford Transit. The contact stated that water had leaked through the windshield and into the air filter compartment, onto several wires for different electrical systems in the vehicle, and onto emissions components, which affected the engine timing. The contact stated that while inspecting the vehicle, the contact noticed that there was approximately 2-inches of water in the air filter box. The check engine warning light was illuminated, with diagnostic trouble codes indicating that the Oxygen sensors had failed, and the timing was not being converted correctly. The vehicle was taken to a certified mechanic, who diagnosed that the catalytic converter needed to be replaced. The vehicle was not repaired by the mechanic. The contact replaced the catalytic converter and placed a seal around the windshield. The manufacturer was informed of the failure, and it was confirmed that the VIN was not included in a recall related to the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 70,000.
ODI #11695195UNKNOWN OR OTHER
We took out 2015 Ford Transit to our Repair shop and the said the Frame is rusting through. This is only a ten year all vehicle. Everything else is in working order. The frame should be the last thing to go not the first. It only has 181,000 miles on it.
ODI #11682058ENGINE
The contact owns a 2015 Ford Transit. The contact stated that while his brother was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and it was determined that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
ODI #11677871POWER TRAIN
The contact owns a 2015 Ford Transit. The contact stated while driving approximately 15 MPH, the accelerator pedal was depressed, and the vehicle shuddered while shifting from 1st gear to 2nd gear. There was no warning light illuminated. The contact stated that while slowing down the transmission downshifted smoothly. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact used a hand scanner but was unable to retrieve a fault code. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.
ODI #11675999ELECTRICAL SYSTEM
Odometer Fraud. The contact purchased a 2015 Ford Transit. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 115,204, and at the time of registration, it was discovered that the mileage was 220,000.
ODI #11673950UNKNOWN OR OTHER
This 2015 Transit has the same problems described in Manufacturer Recall Number 25S49/NHTSA Recall Number 25V315 Backup camera freezes and has black screen when in use.
ODI #11672923POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Initially my van began with a simple engine stall and total electrical failure while driving down the highway. The check engine light came on and the van was taken to the dealer to explore the problem. Multiple codes were found and were fixed which included coils, O2 sensors, fuel pump control module and several other things. Then a few days after picking the van up from the shop it had another engine stall while driving and check engine light. After taking it to the auto shop we informed of additional codes and problems which include catalytic converters, new battery, new alternator, and other things. Picked the vehicle from dealer and a few hours later the engine light came on along with engine stall while driving. I took it back to the dealer and I report problems with poor engine performance vehicle misfiring, rough running, poor fuel performance, check engine light, several engine stalls. Dealer diagnosed the van with needing a new Powertrain Control Module. Repairs were completed and upon picking the van up from the dealer the van wouldn't start, and dealer diagnosed the van with a bad fuel pump. To date we have spent over 30K in repairs, nearly 4 vehicle accidents due to engine failures, over 4 vehicle tow's, 5 battery replacements, and the van is currently awaiting new fuel pump replacement.
ODI #11668945POWER TRAIN
Driveshaft coupler failed after they installed a provisional fix on 2018, today they are fixing the problem with a solution but since they did a provisional fix they dont want to fix it at dealer
ODI #11666005POWER TRAIN
The contact owns a 2015 Ford Transit. The contact stated that while attempting to start the vehicle, several unknown warning lights illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission and driveshaft were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 202,000.
ODI #11659147POWER TRAIN
Unexpected downshifting on the highway at 60mph. Caused my back tires to skid.
ODI #11655512POWER TRAIN
Transmission randomly down shift on highway almost sending me into guard rail at 70 mph transmission read code of output speed sensor and it is the same issue that has been recalled in the same year f150 with the same transmission and part. Please I pray you recall this part before someone or a family lose their life! It is a known issue and a known failure in these transmissions there is no reason this is not a recall it was recalled in the f150 for a reason to save lives so please save more by recalling this transmissions and part
ODI #11655219ELECTRICAL SYSTEM
Odometer Fraud. The contact purchased a 2015 Ford Transit. The contact stated that he had discovered that there was a mileage discrepancy through a Carfax report. The vehicle was purchased through a dealer sale. At the time of purchase, on March 4, 2025, the vehicle mileage was 78,125; however, the Carfax report displayed that the mileage was 314,739 at the time the dealer had purchased the vehicle at an Auction.
ODI #11648034ENGINE AND ENGINE COOLING,FIRERELATEDFIRE
See attached document for complaint.
ODI #11643211POWER TRAIN
Driveline issue
ODI #11641960ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL
The contact owns a 2015 Ford Transit. The contact stated while driving at an undisclosed speed, the message "Exhaust filter overloaded, drive to clean", after which the vehicle entered LIMP Mode, and was unable to accelerate above 30 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the Diesel Particulate Filter (DPF). The vehicle was repaired under Customer Satisfaction Program: 23M01, but the failure reoccurred. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the Diesel Particulate Filter (DPF). The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 109,000.
ODI #11633626ENGINE
The contact owns a 2015 Ford Transit. The contact stated that while at a stop light, the vehicle stalled. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine had seized and needed to be replaced. The cause of the engine failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 59,000.
ODI #11630974FUEL SYSTEM, DIESEL
The contact owns a 2015 Ford Transit. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was taken to the dealer where it was diagnosed with a fractured front windshield cowl. In addition, rainwater was entering the engine compartment due to the fractured windshield cowl. The vehicle was diagnosed with a failed fuel rail. The contact was informed that the fuel rail needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with a failed fuel system, failed fuel injector, and a failed glow plug. The contact was informed that the fuel system, fuel injector, and glow plug needed to be replaced. The vehicle was not repaired. The failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact researched Technical Service Bulletin: 19-2091. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 120,000.
ODI #11629327ENGINE AND ENGINE COOLING
The contact owns a 2015 Ford Transit. The contact stated while driving at undisclosed speeds, the check engine warning light was illuminated. The contact stated that the failure was related to Customer Satisfaction Program: 15B39 CPR and Technical Service Bulletin: 19-2091. The vehicle was taken to the local dealer, where it was diagnosed with water intrusion from insufficient sealing in certain areas of the engine compartment, allowing water entry into the engine compartment. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no warranty coverage on vehicle. The failure mileage was approximately 13,000.
ODI #11622795POWER TRAIN
The contact owns a 2015 Ford Transit. The contact stated while driving approximately 65 MPH, the vehicle was shaking and vibrating abnormally. The contact stated that there was an abnormal banging sound underneath the vehicle. The contact stated that the vehicle stalled with several unknown warning lights illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the drive shaft flexible coupling had cracked and caused damages to the undercarriage, suspension, fuel line, and motor mounts of the vehicle. The contact was made aware of NHTSA Campaign Number: 19V767000 (Power Train). The contact was informed by the dealer that the vehicle exceeded the 40,000-mile limit set by the manufacturer in the recall for driving the vehicle prior to having had a permanent repair completed. The contact stated that the vehicle was no longer eligible for the repair. The vehicle was not repaired. The contact stated that he was not aware of the recall. The manufacturer was informed of the failure and denied the recall repair. The failure mileage was approximately 135,000.
ODI #11619726POWER TRAIN
Ford performed a safety recall for driveshaft repair and the recall was performed - as a result of the upgraded parts (first section of driveshaft and ujoint) installed due to the recall, the driveshaft is out of balance due to the newly changed design of the driveline (going from a giubo joint to a ujoint). The vehicle now needs the rest of the driveshaft balanced (a ~15ft long driveshaft) as a result of the recall - this poses a safety issue because it could make the carrier bearings fail at any minute of operation
ODI #11619025POWER TRAIN
Vehicle will randomly downshift into first gear at 40mph almost caused me to lose control
ODI #11611496UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
When I was driving, the driveshaft came apart and everything underneath broke including fuel lines, brake lines, and turbo lines. Ford is refusing to pay for the recall repair.
ODI #11610184POWER TRAIN
See attached document for complaint.
ODI #11603233POWER TRAIN
TRANSMISSION DOWNSHIFTS TO FIRST GEAR FROM ANY GEAR AT ANYTIME. I have to stop and restart truck (VAN). Sometimes it will have to sit for several days before it works again. This is a ford transit f250 van with the 6 speed automatic transmission. This started around 30,000 miles. 2015 FORD TK EPO. I bought this brand new. This happens a lot, Thanks
ODI #11590192ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
The Van looses all power. This has happened 4 times. The display will appear brake boost failure or engine failure. We were driving on the 60 fwy in the number one lane when this happened last. My husband was able maneuver to shoulder without causing an accident.
ODI #11588908POWER TRAIN
Torque Converter Shutter at 66,000 miles (code P0741) on 2015 Transit T-250 Diesel
ODI #11580052FUEL/PROPULSION SYSTEM
The car stalled without warning while driving in heavy fast traffic which nearly caused a accident. It turns out that the recall Ford program [XXX] that addressed this issue was not performed by the dealership (even when it was serviced repeatedly at dealer) as they did not have the parts. Now Ford claims they will not fix the issue as the program expired months ago. Former ford stock owner (never again). [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11576802POWER TRAIN
This vehicle (along with a few others) went to Preston Ford West in Randallstown, MD for recall 19S38/19V767. The recall specifically states, "RESULTING IN DRIVELINE NOISE AND VIBRATION." Once one of the other vans were picked up from the dealer, we experienced this issue at about 40mph. Our normal mechanic told us that it had a failing driveshaft. When the 3rd vehicle experience the problem (this van), I took it back to the dealer, who claimed that a bent rim was the issue. After the bent rim was fixed, I drove it & experienced the same vibrations from when it went in originally. After arguing with the staff & waiting 3 months, I am being billed for a new axle. Then our normal mechanic had to replace the wheel hub due to poor work done by the dealer. I opened a case with Ford Motor Company ([XXX]) but Ford is actually like there is nothing that they can do. I have spent almost $4k due to this recall & the Ford dealership's lack of knowledge of the products that they sell Attached is just one of the 2 Ford invoices & does not include the repair by our competent independent mechanic (any vehicles vehicles that our mechanic fixed run smoothly) Also attempted to call NHSTA with this info, but the rep was more interested in talking over me that allowed her to do nothing than helping to resolve a solution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ODI #11567722ENGINE
Hi, I’ve been getting water into my engine air filter box. I did some research and a lot of customers are having the same problem. Is there a fix for this..
ODI #11564579STEERING,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Vehicle has an open recall for flexible coupling from the transmission to the drive shaft. This broke and damaged the fuel line, broke the brake lines and damage some other components. Took it to the Webb Ford in Highland IN and they informed me they will cover just the flexible connector and not the other damage caused by the failure, stating they send a lot of recall notices to the previous owner. Cost for the repairs are aprox $3,100. Since the failed coupling caused the damage, why i am asked to pay for the repairs caused by the recall component. I am a new owner of the vehicle and never received any notices from Ford. Thank you
ODI #11556068ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
While driving van displayed "engine fault service now" and lost all power in the middle of the road. I was able to pull over turn it off and back on and is running. This is happened to nearly our whole fleet of Ford Transits. I have put in a claim with Ford, as this is an extremely dangerous safety issue. It is causing my employees to feel like we are providing unsafe transportation, it is causing lost revenue due to vehicles being out of service and it is a potential insurance claim/workers comp issue. Ford needs to take action.
ODI #11555735ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION
This 2015 van has the exact problem described in NHTSA Campaign Number: 23V598000
ODI #11555235ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMCRASH
While driving on the highway, acceleration shuts down and I lose the ability to control speed. I had to coast to the side of the road even though the engine was still running and I was rear-ended. After I shut off the vehicle, it turned on and returned to normal operation. This has happened multiple times. The throttle body was replaced in 2021 at 117,444 miles and is having this issue again now. I have a fleet of Transit vehicles and this has happened on 4 transits from 2015-2018 a total of 6 times now. This is an ongoing issue that Ford needs to address.
ODI #11555076POWER TRAIN
The contact owns a 2015 Ford Transit. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V408000 (Power Train). Additionally, the contact received notification of NHTSA Campaign Number: 19V767000 (Power Train). The contact stated while the driver was driving at an undisclosed speed, he heard a loud stomping sound, and it seemed that a part had detached underneath the vehicle and was banging against the subframe. The driver depressed the brake pedal, but the vehicle failed to respond. The driver was able to pull to the median and engaged the electric parking brake to stop the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed that the driveshaft had detached, twisted, and damaged the brake lines. The mechanic replaced the brake lines, the driveshaft, the shaft seal, and couplings, and two fuel tubes. The vehicle was repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 157,500.
ODI #11552646POWER TRAIN
The contact owns a 2015 Ford Transit. The contact stated while driving approximately 40 MPH or at various speeds, the vehicle would make an abnormal sound from the rear axle. The contact stated no warning light was illuminated. The contact stated that the vehicle would also vibrate. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the rear axle seal needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact related the failure to NHTSA Campaign Number: 19V767000 (Power Train), which the contact stated that the dealer had performed the recall repair on the vehicle. The failure mileage was approximately 98,000.
ODI #11549847STEERING,SUSPENSION
Lower control arm is rusting away.
ODI #11549870ENGINE
Warped exhaust manifolds
ODI #11541369UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
This claim is to report that when I received the letter from Ford with the recall, I tried to book an appointment for said recall, which is impossible because they are giving them for 6 to 8 months. After trying several days, I got one in palmeto Ford, unfortunately the car failed exactly as the recall said and the transmission broke, affecting the brakes as well, which almost caused an accident in turpike, after this I left it at Ford transit at (16800 nw 57 Av, 33015) where to date they do not give me reason, I have gone 5 times and they have not received an answer, the vehicle is a work vehicle and it is the livelihood of my family, please, if in any way it can be managed, it can be fixed as soon as possible, thanks
ODI #11540596BACK OVER PREVENTION
The rearview backup camera is glitching often. It's either showing upside down or showing blank screen. When it's disabled, risk or injury and/or death can result. It has not been inspected by manufacturer. No warning message has been seen.
ODI #11533303STRUCTURE
The contact owns a 2015 Ford Transit. The contact stated that on several occasions while driving at an undisclosed speed, the rear hatch unintendedly opened. The contact stated assumed that the opening was an accident and veered the vehicle off the road and manually closed the hatch. No warning light was illuminated. The contact stated that on another occasion while driving at an undisclosed speed, she made a right turn and the rear hatch inadvertently opened. As a result, multiple items had fallen out of the trunk. The contact was concerned that the failure could cause an accident. The contact felt unsafe driving the vehicle. Additionally, the contact stated that she had locked the hatch when the failure recurred. The vehicle was not diagnosed or repaired. The dealer nor manufacturer were notified of the failure. The failure mileage was approximately 40,053.
ODI #11526955SERVICE BRAKES,LANE DEPARTURE
Both rear axle tone rings cracked causing inoperable ABS, stability control, traction control, hill start assist, and front camera/lane departure warning system. One incident happened while driving on the freeway at 75 MPH and all above warning lamps illuminated. The right rear hub assembly/axle needed to be removed and the tone ring replaced by the dealer at 73,000 miles, and the left at 95,000 miles. It appears to be a common problem and the repair process is fairly extensive and expensive which may discourage repair and cause large vans (possibly even 15 passenger models) to be driven without working stability control, ABS, and other important safety systems.
ODI #11523304SUSPENSION,POWER TRAIN
The contact owns a 2015 Ford Transit. The contact stated while driving 20-40 MPH the vehicle started shaking uncontrollably. The contact accelerated and as the vehicle stopped shaking. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the carrier bearing needed to be replaced and that the vehicle was not under recall. The contact was advised to contact the manufacturer for assistance. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA Hotline. The failure mileage was 70,000.
ODI #11522246POWER TRAIN
The contact owns a 2015 Ford Transit. The contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound detected. There were no warning lights illuminated. The local dealer was contacted but was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V767000 Power Train) for which the VIN was included. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
ODI #11519185VISIBILITY
The contact owns a 2015 Ford Transit. The contact stated that while driving approximately 10 MPH, the contact discovered that the exterior driver’s side mirror had detached from the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The approximate failure mileage was 94,000.
ODI #11514273ENGINE,FUEL/PROPULSION SYSTEM
The 2015 Ford Transit was designed such that rainwater from the windshield drains into the engine and sometimes floods the air filter system. This issue is documented in this NTSA TSB where it's stated: To resolve this condition, install updated water management hardware and/or a revised air cleaner cover. https://static.nhtsa.gov/odi/tsbs/2019/MC-10156525-0001.pdf We were driving along an interstate and were on a long viaduct while it was raining. The engine stalled and we were lucky enough that the vehicle was able to reach the end of the viaduct. I had my spouse and 7 children in the van. We received a tow but myself and 2 children were forced to walk along the interstate as the tow couldn't hold all of us. As this is a large passenger van, it's my opinion as a licensed professional engineer that it poses an substantial fatality risk to occupants because the likelihood of fatalities on interstates is tremendous due to traveling speed. Ford designed a windshield that puts water into the air system which creates a known safety and 100% preventable condition. This should be a factory safety recall repaired in all Ford Transits. Most of these vans are used by government agencies for employee or prison transport or by church/community service groups and has a high percentage of mass casualty or PDO when the system fails. There are multiple YouTube and Ford Transit auto forums highlighting this safety design flaw so it is a well known and attributable problem created by substandard Ford engineering.
ODI #11512489ENGINE
Exhaust manifold faulty
ODI #11512490ENGINE
Exhaust manifold faulty
ODI #11510465FUEL SYSTEM, GASOLINE
The contact owns a 2015 Ford Transit. The contact stated that while driving at various speeds, the vehicle stalled while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the throttle body actuator needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.
ODI #11510273POWER TRAIN,FUEL/PROPULSION SYSTEM
On Jan.17th, 2022,the Driveshaft Flexible Coupling separated at Highway speed, taking out my Fuel Lines and severely damaging the Transmission and other under-body components. (Safety Recall Notice 19S38 / NHTSA Recall 19V-767) On May 19th, 2022, I received my 1st phone call from Todd-Judy Ford, Marmet, SC. w/Service Estimate for $5,725.75 of repairs he claimed necessary that would NOT BE COVERED BY FORD. , I know the guy was trying to pad the bill. I told him to talk to Ford Pro. On July,25th, 2022 Todd-Judy Ford called to inform me that my Van was “ready to go,” “completely fixed” I left Sept. 9th, 2022 driving over 500 miles, to Todd-Judy Ford. Once there they started telling me about all the new parts they put into my Van, saying “You’ve got a “New Transmission,” at which point I interrupted him, saying that I knew it was a New Transmission “Case,” not a “New Transmission.” He then proceeded to explain that when they got the “New Case”, the Trans. Tech. inspects all the parts from my Trans., replacing anything it needs, while re-assembling into the “New Case.” He claims that it’s a “Rebuilt” Transmission! So, I ask, “Is there a Warranty on it, then?” To which he replies “Yes there is!” I looked at the paperwork and saw quite a few parts listed as used, which are obviously Transmission Components. I also see “Rebuilt Transmission” listed twice as Corrections! My Van had a "Dead Battery" and a "massive exhaust leak". On Nov. 17th, 2022, just 51 days after picking up my Van, the Transmission failed! Towed to Rock-Hill Ford SC. It threw a Code of P0731, which is “Gear 1 Incorrect Ratio.” Multiple teeth from a gear sheared off. Ford Pro (Customer Service) then said “We can’t offer you any “Financial Assistance” on this repair. She said something else, about not having any other “Programs” to offer. I had never asked for Financial Assistance! I asked for the Transmission to be repaired under the Warranty from 51 day previous! Rock Hill Ford wants $9,806.09.
ODI #11508704POWER TRAIN
The contact owns a 2015 Ford Transit. The contact stated that while driving at various speeds, there was a vibration coming from the floorboard and rear of the vehicle. The vehicle was taken to the local dealer who diagnosed that the rear driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under the manufacturers extended service program but the failure reoccurred. The failure mileage was 80,000.
ODI #11505209POWER TRAIN
The contact owns a 2015 Ford Transit. The contact stated that while her husband was driving 20-40 MPH, the vehicle started shaking. The contact stated no warning light was illuminated. The driver began to depress the accelerator pedal and after exceeding 45 MPH, the vehicle stopped shaking. The contact took the vehicle to the local dealer, where it was diagnosed with needing all four tires to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle to an independent mechanic and was informed that the torsional damper kit needed to be replaced. The vehicle was being repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
ODI #11504921SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
ABS Tone rings broken on rear axel
ODI #11501274WHEELS,UNKNOWN OR OTHER
I was driving in my neighborhood about 20mph and the spare tire fell off the truck near pedestrians walking on side of road. At that point i had under 50000mi on vehicle and only 5 1/2 years old. Lucky not on highway with a motorcycle or car behind me. That could have resulted in a major accident.
ODI #11492008POWER TRAIN
The contact owns a 2015 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI #11490023POWER TRAIN
The contact owns a 2015 Ford Transit. The contact stated that while driving 45 MPH, the vehicle failed to stop upon depression of the brake pedal without warning. The contact was forced to use the parking brake to stop the vehicle. Due to the failure, the contact initially had the vehicle towed to an independent mechanic where they diagnosed the vehicle with a defective driveshaft which was linked to NHTSA Campaign Number: 19V767000 (Power Train). The vehicle was then towed to the dealer where they confirmed the failure but informed the contact that the recall repair had to wait for an approval from the manufacturer. The manufacturer was notified of the failure but offered no additional assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 55,000.
ODI #11488338BACK OVER PREVENTION
When the transmission is in reverse, the stock rearview camera view intermittently completely fails to display in the rearview mirror, is displayed upside-down, is distorted and/or discolored. It is failing more often than it is working correctly.
ODI #11483742POWER TRAIN
The contact owns a 2015 Ford Transit. The contact received notification of NHTSA Campaign Number: 19V767000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
ODI #11465758WHEELS
There are actually two problems that I'm experiencing repeatedly and have almost since the van was new: The lug nuts on the wheels loosen almost constantly. I have to keep a tire iron in the van at all times because I never know when a wheel will start to work loose. This happens when the wheels are torqued to Ford specs. The other problem is the wheel studs breaking off. I've probably had something like 10-12 or more shear off in the 6 years that I've had the van. This van is not used for heavy loads. It carries laundry and a typical load is almost always under 1,000 lbs. It is also not driven hard. My mechanic is baffled by both issues.
ODI #11461092UNKNOWN OR OTHER
THE DRIVESHAFT SEPARATED, I LOST MOTIVE POWER WHILE DRIVING, AND THE TRANSMISSION DID NOT HOLD THE VEHICLE IN PARK CREATING THE RISK OF UNINTENDED VEHICLE MOVEMENT. IN ADDITION, THE SEPARATED DRIVESHAFT DAMAGED SURROUNDING COMPONENTS, INCLUDING BRAKE AND FUEL LINES. HAPPENED ON THE HIGHWAY TRAVELLING AT ABOUT 50 MPH. I AM LUCKY THAT THE ROAD WAS PRETTY EMPTY AND NO ONE WAS HURT. I'VE BEEN TRYING TO GET THAT RECALL FIXED FOR THE LONGEST TIME BUT IT'S ON NATIONAL BACKORDER AND FORD FOES NOT EVEN KNOW WHEN AND IF THEY WILL BE AVAILABLE. FORD REFUSES TO EVEN GIVE ME A REPLACEMENT VEHICLE OR REIMBURSEMENT FOR A RENTAL.
ODI #11449271STRUCTURE
The contact owns a 2015 Ford Transit. The contact stated that he noticed a leak underneath the vehicle on the driver’s side near the engine. The contact inspected the underside of the vehicle and discovered that support near the engine was completely rusted through. The contact drove the vehicle to the local dealer for an oil change, where the vehicle was inspected and found that the rusted support needed to be replaced. The dealer advised the contact that the vehicle was unsafe to drive. The vehicle was not repaired but was pending repairs. The manufacturer had been informed by the dealer and by the contact of the failure. The failure mileage was approximately 140,000.
ODI #11437524POWER TRAIN,SERVICE BRAKES
We repaired brakes on this vehicle that is owned by one of our customers business. When you replace rear brake rotors on these vans the caliper bracket mounting bolts and the bolts that hold the rotors to the axle and the differential must be replaced. They are torque to yield bolts and only one use is permitted. We have several vehicle in fleets that we work on that have these same vans. We had always used the Ford replacement bolts and had no issues. NAPA started stocking a Dorman supplied bolts for the rotors to be attached. The part number for the NAPA parts are 92601271. The bolts sheared off on the right rear and allowed the right rear tire and wheel to come out of the rear axle housing. The repair was done on 3-24-21 at 66644 miles and the failure occurred 10-7-21 at 76263. The Ford number for these bolts is W716084-S439. The head markings for the Ford ones are SPF 10.9 and the Dorman ones are 322 10.9.
ODI #11437541POWER TRAIN
The contact's husband owns a 2015 Ford Transit. The contact's husband received a recall notice for NHTSA Campaign Number: 19V767000 (Power Train). The vehicle was taken to the dealer and repaired under recall. The contact then stated that while her husband was driving at various speeds, the vehicle would vibrate without warning. The vehicle was taken back to the dealer where they requested to keep the vehicle for inspection. The contact also had attempted to reach the manufacturer but had no success. The vehicle was not repaired. The failure mileage was approximately 55,000.
ODI #11435003POWER TRAIN
The contact owns a 2015 Ford Transit. The contact stated that while his son was driving 65 MPH, he heard an abnormal noise and had to depress the brake pedal to the floor to stop the vehicle. The contact stated no warning light was illuminated. The vehicle was not drivable. The vehicle was towed first to his son's employer and then to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not yet repaired. The VIN was included in NHTSA Campaign Number: 19V767000 (Power Train). The manufacturer had been informed of the failure. The failure mileage was approximately 374,000.
ODI #11434802ENGINE
Exhaust manifold studs failed and exhaust both manifolds warped at appropriately 85,000 miles. The repair estimate is over $4,000.00.
ODI #11434803POWER TRAIN
Dealer has been unable to obtain driveline coupler parts from Ford for over a month at this point.
ODI #11432730UNKNOWN OR OTHER
Vehicle lost power while driving .Step on gas and nothing . Idling and no power
ODI #11432362POWER TRAIN
The contact owns a 2015 Ford Transit. The contact stated that while driving 81 MPH, the vehicle loss motive power without warning and almost caused a collision. The vehicle was towed to an independent mechanic and diagnosed that the driveshaft had separated and damaged the transmission, emission system, the brakes and fuel lines. Upon investigating, the contact's wife related the failure to NHTSA Campaign Number: 19V767000 (Power Train) which was associated with the VIN. The dealer was made aware of the failure and the dealer notified the manufacturer of the failure. The manufacturer informed the dealer to not perform the recall repair since the vehicle was over the 100,000 miles warranty. The vehicle was not repaired and remained at the independent mechanic. The failure mileage was 243,839.
ODI #11428737UNKNOWN OR OTHER
Failure and stall occurred 8-9-21. Throttle body internal fault. A Ford dealer in Aurora, Colorado diagnosed, has the vehicle, and the defective part. I don't know if they will hold on to it for inspection. My vehicle stalled while driving on a busy road and lost power. The warning message said something to the effect of "terminal engine failure, requires service" I was lucky enough to get my vehicle to the side of the road in heavy traffic, but it was stalled in a precarious spot and the vehicle did in fact get hit while I waited for the tow truck. I was worried for my safety, so I was waiting off of the road about 15 feet from my vehicle rather than in it. This is a potentially life-threatening issue. Had I been on a highway in heavy traffic, this could have caused a major accident. This appears to be a common issue, so I am not sure why it has no recall at this time. In my opinion, it needs one for the safety of the vehicle owners and those around them in traffic.
ODI #11416561POWER TRAIN
VAN WILL MAKE A VIBRATING NOISE THAT IS NOT FELT THROUGH THE STEERING WHEEL OR PEDALS AT APPROXIMATELY 45MPH. IT WILL AGAIN AT HIGHWAY SPEEDS 65+MPH WHEN THE VEHICLE IS SHIFTING IN AND OUT OF OVERDRIVE MAKE THE SAME AUDIBLE VIBRATION. LOCAL FORD DEALER ATTRIBUTED THIS TO A MANUFACTURER RECALL OF THE DRIVE SHAFT. DRIVESHAFT HAS BEEN REPLACED OR WORKED ON AT THREE DIFFERENT POINTS OF TIME OVER THE LAST SEVERAL YEARS. PROBLEM HAS NEVER BEEN FIXED. CURRENTLY AS OF 5-14-21 FORD DEALER HAS IDENTIFIED THE PROBLEM TO BE THE TORQUE CONVERTER AT THE EXPENSE OF $4,000.
ODI #11416417POWER TRAIN
THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE A LOUD KNOCKING SOUND WHILE CHANGING GEARS. ADDITIONALLY, WHILE ATTEMPTING TO SHIFT TO FOUR GEAR, THE VEHICLE INSTEAD SHIFTED INTO FIFTH GEAR INADVERTENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE HAD BEEN REPAIRED TWO MONTHS PRIOR UNDER NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN) AT PINES FORD (8655 PINES BLVD, PEMBROKE PINES, FL 33024). THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,127.
ODI #11416222VEHICLE SPEED CONTROL
WHILE DRIVING MY 2015 FORD TRANSIT 250 3.5 ON THE INTERSTATE THE VAN LOST POWER AND NEARLY GOT MY KILLED WHILE TRYING TO NAVIGATE OFF THE ROAD WITHOUT POWER. THE THROTTLE BODY CODE WAS THROWN ON THE CPU, AND I WAS TOLD BY THE MECHANIC THAT THESE NEED TO BE REPLACED WAY MORE THAN NORMAL WITH THESE FORDS. IT'S A HAZARD TO SHUT THE VEHICLE DOWN WITHOUT WARNING! AND THE REPLACEMENT PART IS STILL FAULTY. THE THROTTLE BODIES NEED TO BE RECALLED.
ODI #11415133SUSPENSION,POWER TRAIN
TORQUE CONVERTER FAILED, REQUIRING REPLACEMENT AT 75,942 MILES. DUE TO A VEHICLE DESIGN THAT ALLOWS POOLING OF WATER & RUSTING IN THE CONTROL ARM ATTACHMENT BOLTS, BOTH CONTROL ARMS HAD TO BE REPLACED DURING THE TORQUE CONVERTER REPAIR.
ODI #11407941POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STARTED RUMBLING. THE VEHICLE WAS TAKEN TO FORD SERVICE CENTER - ED KENLEY FORD (1888 N. MAIN ST, LAYTON, UT 84041) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE CONTACT STATED THAT THE FAILURE RETURNED ONCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,415.
ODI #11402602STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
2015 FORD TRANSIT PRESENTS WITH NO START CONDITION LOSE OF FUEL AND CODE P0230 ON FURTHER DIAGNOSIS FOUND ENGINE COMPARTMENT FUSE BOX TO HAVE MULTIPLE FUSE TERMINALS LOOSE FROM THE BOARD. TO BE CLEAR THESE DO NOT APPEAR AS FUSES LOOSE FROM THE TERMINAL THEY GO IN, THIS IS THE TERMINAL SEEMS LOOSE FROM THE CIRCUIT BOARD. EITHER WAY THE EFFECT IS THE SAME, CAUSING THEM TO LOSE POWER INTERMITTENTLY INCLUDING THE FUEL PUMP CREATING A NO START AND OR DIE WHILE DRIVING CONDITION POTENTIALLY CAUSING LOSS OF STEERING. HAVE VIDEO DOCUMENTING THE CONDITION AS WELL AS TWO PICTURES INCLUDED SHOWING VOLTAGE FLUCTUATING..
ODI #11400116ELECTRICAL SYSTEM,ENGINE
FOLLOW-UP TO PRIOR PROBLEM REPORT ON THIS VIN. AFTER 24 HRS WITH BATTERY DISCONNECTED, I RECONNECTED BATTERY. PRIOR PROBLEM DID NOT REPRODUCE AND VEHICLE APPEARED TO POWER-UP NORMALLY. I USED THE KEY TO SUCCESSFULLY START AND RUN THE ENGINE. BUT THERE WERE NO INSTRUMENT READINGS, TACHOMETER READ ZERO. I MOVED THE KEY BACK TO THE OFF POSITION, BUT THE ENGINE CONTINUED TO RUN. THE ONLY WAY TO KILL THE ENGINE WAS TO DISCONNECT THE BATTERY CABLE. THAT MEANS THE DEFECTIVE MODULE IS NOT FAILING SAFE.
ODI #11399982ELECTRICAL SYSTEM,ENGINE
A CONTROL MODULE BEGAN MALFUNCTIONING BY FIRST CAUSING THE HEADLIGHTS TO COME ON SPONTANEOUSLY. THE VEHICLE WAS PARKED (AT HOME), HEADLIGHT SWITCH OFF, NO KEY IN IGNITION. AFTER REMOVING THE BATTERY NEGATIVE CABLE, ANY ATTEMPT TO RECONNECT THE BATTERY CAUSES THE STARTER MOTOR TO SPONTANEOUSLY ENERGIZE AND THE ENGINE TO START RUNNING, AGAIN WITH NO KEY IN THE IGNITION. I AM ABLE TO ALWAYS REPRODUCE THIS MALFUNCTION. I IMMEDIATELY DISCONNECT THE BATTERY EACH TIME, AS I CONSIDER THIS MALFUNCTION TO BE POTENTIALLY HAZARDOUS, AND I CANNOT PREDICT WHAT FURTHER MALFUNCTION MIGHT ENSUE. I ACQUIRED THIS VEHICLE USED ~12 MONTHS AGO, AND IT HAS RUN NORMALLY UNTIL NOW. CURRENT MILEAGE ~81,700. THERE HAVE BEEN NO MODIFICATIONS TO THE ELECTRICAL SYSTEM.
ODI #11400001POWER TRAINCRASH2 INJURIES
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT WHEN DRIVING AT 75 MPH, THE VEHICLE DRIVESHAFT FLEXIBLE COUPLING FAILED AND CAUSED THE TRANSMISSION AND THE DRIVESHAFT TO FRACTURE. THE VEHICLE WENT AIR BORNE. THE CONTACT SUFFERED INJURIES TO THE NECK, BACK, AND HEAD. THE FRONT PASSENGER SUFFERED INJURIES TO THE KNEES, HEAD, HIP, NECK, AND BACK. BOTH RECEIVED MEDICAL ATTENTION. THE CONTACT ADVISED THAT THE POLICE WAS NOT PRESENT. THE VEHICLE WAS TOWED TO BRIAN TOLIVER FORD (1040 GILMER ST, SULPHUR SPRING, TX 75482, PHONE (877) 800-3241), THE DEALER ADVISED THAT THE PART WAS NOT YET AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. PARTS DISTRIBUTION DISCONNECT.
ODI #11399065POWER TRAIN
THE DIFFERENTIAL HAS FAILED PREMATURELY AT 65000 MILES AFTER TWO DRIVESHAFT COUPLING RECALL REPAIRS
ODI #11397440FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS A FUEL MODULE AND FUEL PUMP THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE CONTACT STATED HE RECEIVED AN UNKNOWN MANUFACTURER RECALL NOTICE SEVERAL DAYS LATER AND WAS UPSET THAT HE WAS NOT NOTIFIED THAT RECALLS WERE REPAIRED FREE OF CHARGE. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS NOT PROVIDED AN EXPLANATION ABOUT THE REIMBURSEMENT POLICY. THE APPROXIMATE FAILURE MILEAGE WAS 112,760.
ODI #11390955ENGINE
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR SERVICE UNDER NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN) TO LEITH FORD (5300 ROLESVILLE RD, WENDELL, NC 27591). THE CONTACT STATED THAT THE REPAIR FAILED TO CORRECT THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE WAS MAKING A GROWLING SOUND AND VIBRATED VIOLENTLY. THE CONTACT STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT CALLED THE SAME DEALER AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THEY WOULD HAVE TO CHARGE FOR A NEW DIAGNOSTIC TEST TO BE PERFORMED. THE VEHICLE WAS NOT YET TAKEN TO THE DEALER. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN THREE TIME TO THE SAME DEALER FOR THE SAME REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 116,800.
ODI #11388875ENGINE
WAS DRIVING TO NEW ORLEANS WHEN I WAS CAUGHT IN A VERY HEAVY RAIN STORM. THE VAN STARTED TO DRIVE ROUGH A DAY LATER. TOOK IT INTO A FORD DEALERSHIP FOR A DRIVESHAFT RECALL AND OIL CHANGE ONLY TO BE TOLD THAT WATER GOT INTO THE HOUSING FOR THE AIR FILTER AND SOAKED THE FILTER. THE WATER THEN MADE IT'S WAY THROUGHOUT THE ENGINE. AFTER, I THEN LEARNED OF FORD ISSUING A TSB THAT WOULD HAVE SAVED MY VAN SHOULD IT OF BEEN A RECALL OR CHECKED BY MY LOCAL FORD DEALERSHIP WHEN I HAD PREVIOUS WORK COMPLETED.
ODI #11387512STRUCTURE
DRIVE SHAFT PROBLEM, VAN VIBRATION AT 60-70 MPH COMING FROM DRIVE SHAFT . LAST DRIVE SHAFT RECALL THEY INSTALLED A SOMETHING THAT LOOKS LIKE WEIGHT PIECE ON THE DIFFERENTIAL , SINCE THAN THE VAN IS RATTLING AT THAT SPEED IN WAVES .
ODI #11385804POWER TRAIN
TL* THE CONTACT OWNS 2015 FORD TRANSIT. THE CONTACT STATED THAT THE FRONT DRIVESHAFT WAS REPLACED UNDER NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN). AFTER THE VEHICLE WAS REPAIRED, IT WAS NOTICED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE MADE AN ABNORMAL SQUEAKING SOUND. THE VEHICLE WAS TAKEN TO SCHULTZ FORD (80 NY-304, NANUET, NY 10954; (845) 624-3600) AND THE CONTACT WAS INFORMED THAT THE REAR DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE REAR DRIVESHAFT WAS NOT INCLUDED IN THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
ODI #11383990ELECTRICAL SYSTEM
WHILE I WAS DRIVING, ALL THE DASHBOARD GAUGES QUIT WORKING AND THE LIGHTS WENT OFF. I WAS DRIVING AT NIGHT SO IT WAS A LITTLE CONCERNING SINCE I COULDN'T SEE ANYTHING ON MY DASHBOARD AND THE SPEEDOMETER WASN'T WORKING. I WAS TOLD THE BODY CONTROL MODULE IS BAD AND AFTER LOOKING AT FORUMS, IT SEEMS THIS IS AN ISSUE AMONGST MANY FORD TRANSIT OWNERS. IT SEEMS UNSAFE THAT THAT CAN HAPPEN WHILE DRIVING. I CHECKED TO SEE IF THERE WAS A RECALL SINCE IT SEEMS SO MANY PEOPLE HAVE AN ISSUE AND LOOKS LIKE THERE ISN'T.
ODI #11377282ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE MAINTENANCE CHECK AT WORLD FORD/KENDALL (15551 W DIXIE HWY, MIAMI, FL 33162, (800) 739-1959). AFTER RETRIEVING THE VEHICLE, THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE. THE FOLLOWING DAY DURING RAINY WEATHER, WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO TURN OVER. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED AND DETERMINED THAT WATER ENTERED THE ELECTRICAL COMPARTMENT CAUSING THE FUSE TO FAIL. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED DURING A RAINY DAY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V275000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. THE VIN WAS NOT INCLUDED.
ODI #11376659POWER TRAIN
FOR MORE THEN 18 MONTHS I HAVE BEEN TRYING TO GET THE REPAIR/RECALL,(19S38) FROM MY LOCAL DEALER VENTURA FORD. STILL AFTER ALL THIS TIME I HAVE BEEN TOLD 2 EXCUSES SEVERAL TIMES 1.) "THE PARTS ARE NOT AVAILABLE.", AND 2.) "THAT THE REPAIRS WERE ALREADY DONE." I HAVE CALLED THE CUSTOMER SERVICE NUMBER (1-866-436-7332) TWICE THIS MONTH. EACH TIME I HAVE BEEN TOLD THAT THE PARTS ARE NOT AVAILABLE
ODI #11364160POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROADWAY, RESTARTED THE VEHICLE HOWEVER, THE VEHICLE FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TOWED TO HELFMAN IMPORTS (7720 KATY FWY STE B, HOUSTON, TX 77024) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DAMAGED FROM THE DRIVE SHAFT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT THEN TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE DRIVE SHAFT SEPARATED AND CAUSED DAMAGE TO TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN) HOWEVER, THE RECALL REPAIR WAS NOT YET PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,105.
ODI #11362444FUEL SYSTEM, GASOLINE,ENGINE
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH THE FUEL FILTER CLOGGED MESSAGE DISPLAYED. THE CHECK ENGINE WARNING LIGHT ALSO ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS TOWED TO PHIL LONG FORD OF MOTOR CITY (1212 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (844) 237-2169) AND DIAGNOSED WITH SHARDS OF FUEL PUMP IN THE FUEL LINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
ODI #11354545POWER TRAIN
VEHICLE WAS BEING DRIVEN DOWN THE HIGHWAY, DRIVER HEARD A LOUD POP AND SAW PIECES OF METAL IT THE ROADWAY. PULLED OVER AND OBSERVED PARTS OF METAL HANGING DOWN. VEHICLE TOWED TO SERVICE STATION. DRIVE SHAFT, TRANSMISSION, EMISSION LINES, BRAKE LINES AND NUMEROUS OTHER UNDERCARRIAGE DAMAGE OBSERVED. THIS VEHICLE HAD A RECALL ON 'SEPARATION OF THE DRIVESHAFT FROM THE TRANSMISSION' IN JUNE 2017. THIS VEHICLE WAS TAKEN TO FORD DEALERSHIP FOR RECALL.
ODI #11340575POWER TRAIN
THE VEHICLE HAD EXTREME VIBRATION AT ANY SPEED. THE VIBRATION WAS CONSTANT ACCELERATING, COASTING AND BRAKING.
ODI #11331382SERVICE BRAKES
BRAKE FLUID LEAKS ALL THE TIME FROM THE BRAKE HOSE/CALIPER JUNCTIONS AT THE REAR OF THE VEHICLE AND BRAKES WON'T WORK WHILE BACKING UP. *TR
ODI #11321816STEERING,UNKNOWN OR OTHER,ENGINE
ON OR ABOUT 4/8/2020 MY AMBULETTE WITH A PASSENGER COMPLETELY STALLED. IT WAS TOWED TO OUR NYS DOT SHOP IN WESTBURY THAT REGULATES AMBULETTES. THIS VEHICLE , A 2015 FORD TRANSIT 150 IS SUPPOSED TO CIRCULATE TRANSMISSION FLUID COMING FROM TRANSMISSION AND COOLANT FROM THE RADIATOR AT THE SAME TIME. COOLANT CIRCULATION IS SUPPOSED TO COOL TRANSMISSION FLUID WITHOUT BEING MIXED. WHEN THE SERVICE IS COMPROMISED AND MIXES TOGETHER, IT WILL CONTAMINATE BOTH FLUIDS-COOLANT IN THE TRANSMISSION.TRANSMISSION FLUID,COOLING SYSTEM(RADIATOR AND THERMOSTAT). COOLANT FROM THE RADIATOR WILL T TO WATER PUMP AND COOL OFF AND ENGINE -OVERHEATING PROCESS AND ENGINE CHANGE. THE EARLIER THE CONTAMINATION PROCESS IS STOPPED, THE HIGHER THE CHANCE THE TRANSMISSION AND ENGINE WILL UNDERGO FROM A COMPLETE SHUTDOWN
ODI #11319068ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PUSHED THE VEHICLE TO A NEARBY PARKING LOT. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL RAIL ASSEMBLY, FILTER AND RETURN LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AFTER 600 MILES WITH THE REDUCED POWER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO GARY CROSSLEY FORD LOCATED AT (8050 N CHURCH RD, KANSAS CITY, MO 64158), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP, FUEL PUMP AND LOW PRESSURE FUEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT RESTARTED THE VEHICLE AND DROVE THE VEHICLE BACK TO THE DEALER. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THERE WAS METAL BITS INSIDE THE FUEL SYSTEM AND THE FUEL INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V618000 (FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING) AS A POSSIBLE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,826.*DT*JB
ODI #11310509ENGINE,FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE HIGH-PRESSURE FUEL PUMP LEAKED INSIDE THE ENGINE COMPARTMENT. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE HIGH-PRESSURE FUEL PUMP WAS REPLACED AT ASHE COUNTY FORD DEALER, (409 E 2ND ST, WEST JEFFERSON, NC 28694) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.*BF*JB
ODI #11302511ENGINE,FUEL/PROPULSION SYSTEM
THE VEHICLE STALLED UPON BACKING OUT OF A STEEP DRIVEWAY & TURNING TO THE LEFT. IT WOULD NOT RESTART. THE VAN HAD BEEN PARKED, AT A CUSTOMERS' HOME ALL DAY. HEAVY SNOW BEGAN FALLING A COUPLE OF HOURS BEFORE THE VAN WAS STARTED & WARMED UP TO MELT THE SNOW FROM THE WINDSHIELD. WHEN THE VAN STALLED, IT WAS BROADSIDE TO THE STREET, BLOCKING BOTH OPPOSING LANES OF TRAVEL AS THE HEAVY SNOW INCREASED IN INTENSITY. THE VAN WAS VIRTUALLY IMPOSSIBLE TO PUSH OFF TO THE SIDE OF THE ROAD, DUE TO THE QUICKLY ACCUMULATING SNOW, INITIALLY PREVENTING A PLOW & POLICE CRUISER FROM PASSING. AAA TOWING WAS CALLED BUT, DID NOT ARRIVE UNTIL 2 HOURS AFTER BEING SUMMONSED AS THE SNOW CONTINUED TO ACCUMMULATE. I HAD THE VAN TOWED TO OUR BUSINESS LOCATION AND DECIDED TO CHECK THE ENGINE AIR FILTER. WHEN I OPENED THE FILTER HOUSING, IT AND THE AIR FITER WERE WATER-SOAKED. I OBSERVED WATER RUNNING DOWN THE WINDSHIELD, DOWN ALONG THE FIREWALL AND ONTO/INTO THE AIR FILTER BOX. I CONTACTED MY LOCAL FORD DEALER (FORD OF WILBRAHAM, MA, TEL.: 413-543-2800) TO REPORT MY FINDINGS & TO MAKE AN APPOINTMENT TO REMEDY THE PROBLEM. THE SOLUTION WAS PERFORMED AS PER TSB (TECHNICAL SERVICE BULLETIN) #19-2091 AND AT A COST OF $488.45 (INVOICE #659506), WHICH I RELUCTANTLY PAID TO THE DEALER. I EXPLAINED THAT THIS A POOR DESIGN ALLOWING WATER TO RUN DIRECTLY INTO THE AIR FILTER BOX, WHICH, IN TURN, SHUTS DOWN THE ENGINE & RENDERS THE VEHICLE MOTIONLESS & CAN BE DANGEROUS, DEPENDING UPON WHERE & WHEN THE VEHICLES' ENGINE STALLS & THEN FAILS TO RESTART. THE SERVICE WRITER SAID THAT THERE WAS NOTHING SHE COULD DO TO HELP ME & THAT I AM STILL RESPONSIBLE FOR THE COST OF THE TSB. IN ADDITION, MY INVOICE INDICATES THAT RECALL #19S38 WAS PERFORMED, YET IT IS STILL OUTSTANDING ON THE RECALL WEBSITE UNDER MY VEHICLES' VIN. FOR THE RECORD, THIS VAN HAD ONLY 31,853 MILES ON IT, WHEN I BROUGHT IT IN FOR THIS PROBLEM.
ODI #11299045POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED HIS VEHICLE WAS LISTED UNDER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE DEALER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS PREVIOUSLY ALREADY SERVICED. HOWEVER AFTER 7,000 MILES, THE FAILURE HAD REOCCURRED AND THE DEALER (BLUEBONNET FORD LOCATED AT 351 I-35, NEW BRAUNFELS, TX 78130) REFUSED TO RE-SERVICE THE VEHICLE BEING THAT THE MANUFACTURER INSTRUCTED THAT THE NEXT REPAIR HAD TO BE COMPLETED AT 40,000 MILES. THE FAILURE MILEAGE WAS 77,000.
ODI #11296802ENGINE
TL* THE CONTACT OWNS A 2015 FORD TRANSIT 350. THE CONTACT STATED THAT THE AIR INTAKE WAS MOUNTED ON THE VEHICLE IN A WAY THAT ALLOWED WATER TO GET INSIDE AND RUST OUT THE BOLTS THAT SECURED THE AIR INTAKE IN PLACE. AS A RESULT, ANTI-FREEZE WOULD LEAK AND POSSIBLY CAUSE A FIRE. THE VEHICLE WAS LOSING ANTI-FREEZE AND THE TOP OF THE ENGINE WAS SMOKING WHILE THE VEHICLE WAS IN MOTION. THE BOLTS HAD COMPLETELY RUSTED AND THE WATER FROZE WHEN THE VEHICLE WAS PARKED. WHEN THE ICE MELTED AND THE ENGINE WARMED UP FROM DRIVING, A FIRE NEARLY OCCURRED. THE CONTACT SAW SMOKE, PULLED OVER, AND OPENED THE HOOD. THE CONTACT HAD TO CALL TO HAVE MORE ANTI-FREEZE DELIVERED TO REFILL THE VEHICLE. THE VEHICLE WAS TAKEN TO GARNET FORD (1610 WILMINGTON PIKE, WEST CHESTER, PA 19382 (610) 358-5600) WHERE IT WAS IN THE PROCESS OF BEING DIAGNOSED. THE MANUFACTURER WAS CALLED AND TRANSFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 122,000.
ODI #11280522POWER TRAIN,WHEELS,UNKNOWN OR OTHER
I HAVE A 2015 FORD TRANSIT 15 PASSENGER VEHICLE THAT WAS PURCHASED IN NOV 2016 WITH 20,000 MILES. APRIL 2019 THE DRIVESHAFT FLEXIBLE COUPLING WAS REPLACED UNDER WARRANTY. IN JULY 2019 WE BEGAN HEARING A NOTICEABLE VIBRATION / SUBWOOFER DRONE / HUM IN THE VEHICLE.THE DRONE DOESN'T HAPPEN AT A SPECIFIC SPEED BUT IS PREVALENT WHEN WE'RE RUNNING 50-70 MPH AND BETWEEN 2000 AND 2500 RPM. THIS DRONE SOUND IS NOT CONSISTENT BUT NOW VIBRATES THE ENTIRE CABIN WHEN IT DOES APPEAR. I CAN STOP THE SOUND BY PULLING FOOT OFF THE GAS PEDAL. HOWEVER IT JUST RE-APPEARS AT A LATER TIME. WE HAVE NOTED THAT IT IS PROGRESSIVELY GETTING MORE FREQUENT AND LOUDER - EVEN VIBRATING THE STEERING WHEEL. I HAD THE AUTONATION UNION CITY, GA DEALERSHIP LOOK AT IT AND THEY EXPLAINED THAT THE TORQUE CONVERTER (TC) IS FAILING AND CAUSING PROBLEMS WITH THE TRANSMISSION -- IT WOULD BE A $3,000 REPAIR. I HAVE SINCE BEEN RESEARCHING THIS AND HAVE FOUND NUMEROUS OTHERS WITH THE SAME VIBRATION AND FOR THE MOST PART - IT APPEARS THE TC WAS THE SOLUTION.. HOWEVER, NOT ALWAYS. PLEASE SEE THIS THREAD - HTTPS://WWW.FORDTRANSITUSAFORUM.COM/THREADS/DRIVESHAFT-DRONE-NOISE-SURVEY.60498/PAGE-7 NEITHER FORD NOR I KNOW THE EXACT SOLUTION UNTIL WE PULL THE TRANSMISSION BUT IT SEEMS THAT THIS IS POINTING TO THE TC?
ODI #11279558ENGINE
IT APPEARS THAT THIS MODEL HAS AN ENGINE FAILURE ISSUE RELATED TO WATER ENTERING THE AIR BOX AND CAUSING THE WATER TO TRAVEL TO COMPONENTS THAT DISABLES THE CAR. I WAS DRIVING IN THE RAIN AND GOT STRANDED ON THE SIDE OF THE INTERSTATE IN HEAVY TRAFFIC AND HEAVY RAIN ON I40 IN KNOXVILLE TN FOR AN HOUR WAITING FOR A TOW TRUCK TO GET ME OUT OF A DANGEROUS SITUATION. HAD IT TOWED TO A DEALER THAT PROCEEDED TO TELL ME THE NEXT DAY THAT THERE WAS A TSB ON THIS ISSUE AND THAT THERE WAS A KIT THAT REMEDIES THE PROBLEM. A DEFLECTOR OF SOME SORT TO KEEP WATER OUT OF THE AIR BOX. THE COST TO THE CONSUMER IS OVER $750 TO GET IT DONE. I STRONGLY BELIEVE THAT IS FORD KNOWS ABOUT ABOUT THIS ISSUE AND HAS COME UP WITH A SOLUTION, IT SHOULD BE A RECALL AND NOT JUST A TSB. THEIR POOR DESIGN AND NEGLIGENCE PUT ME IN A DANGEROUS SITUATION FOR ABOUT AN HOUR . I COULD HAVE BEEN RAMMED BY HIGHWAY TRAVELERS AND POSSIBLY KILLED BECAUSE MY VEHICLE WAS DISABLED BECAUSE OF A POOR DESIGN THAT FORD REFUSES TO REPAIR AT THEIR COST. SOMEONE PLEASE ADVISE FORD AND THEIR DEALERS THAT THIS IS NOT A CONVENIENCE ISSUE, BUT A LIFE THREATENING ISSUE THAT FORD SHOULD ISSUE A RECALL TO REMEDY THE POOR DESIGN AT THEIR COST. THANK YOU.
ODI #11278400POWER TRAIN
I AM CALLING NUMEROUS TIMES TO SET UP AN APPOINTMENT TO CORRECT THE DRIVESHAFT FLEXIBLE COUPLING REPLACEMENT' I AM WAS TOLD NUMEROUS TIMES THAT SOMEONE WILL GET BACK TO US. IT NEVER HAPPENED I WOULD LIKE THIS ISSUE TO BE REPAIRED ASAP! [XXX], HASCCENTER [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ODI #11269211POWER TRAIN,ENGINE
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SHOOK AND THE RPMS BEGAN TO LOWER. THE VEHICLE EVENTUALLY STALLED. THE CONTACT AND THE PASSENGER HAD TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO BLAKE UTTER FORD (LOCATED AT 215 HWY 75 NORTH, DENISON, TX 75020, 903-465-5671) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE DEALER WAS STILL LOOKING TO SEE IF ANY OTHER FAILURES COULD BE PRESENT WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 257,655.
ODI #11267688POWER TRAIN
THE UNDERCARRIAGE STARTED TO MAKE A BANG BANG NOISE. THE VAN WAS TAKEN TO A LOCAL GARAGE. AT THAT TIME IT WAS DETERMINED THAT IT WAS UNDRIVABLE. THE VAN WAS TAKEN TO THE FORD DEALERSHIP THAT HAS DONE THE PREVIOUS REPAIRS ON THE COUPLER. THEY STATED THAT THE PERMANENT FIX WAS PREVIOUSLY INSTALLED AND THAT NO UPDATED PART WAS AVAILABLE AND THE FORD WAS NOT GOING TO COVER THE REPAIR. THIS SITUATION IS VERY UNSAFE. A FAILURE OF THIS KIND COULD EASILY CAUSE A SERIOUS ACCIDENT THAT COULD CAUSE A LOSS OF LIFE. THE COUPLER DISINTEGRATED. SEE ATTACHED PICTURES.
ODI #11267337POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JANNELL MOTORS INC (2000 WASHINGTON ST, HANOVER, MA 02339, (781) 982-4500) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT
ODI #11258491VISIBILITY/WIPER
MY WIPERS WORK ONLY INTERMITTENTLY. THEY WILL WORK FOR A LITTTLE WHILE, THEN SUDDENLY STOP WORKING, AND START WORKING AGAIN LATER. IT HAPPENS IN ALL WEATHER CONDITIONS, IN WARM & COLD WEATHER, WHILE DRIVING AND WHEN THE VAN IS PARKED. I TOOK IT TO THE FORD DEALER AND THEY SAID IT WAS THE SWITCH, WHICH THEY REPLACED, BUT THAT DID NOT FIX THE PROBLEM. I TOOK IT BACK TO THE DEALER, AND THEY RAN DIAGNOSTICS ON IT. THEY SAID THE CODE THEY GOT GAVE THEM A LIST OF THINGS THAT THEY CAN CHECK, BUT MANY OF THEM ARE VERY LABOR INTENSIVE TO DO AND THEREFORE VERY COSTLY (LIKE TAKING APART THE STEERING COLUMN TO CHECK SOME PINS TO SEE IF THEY ARE CORRODED). ONE OF THE THINGS THEY SAID THEY NEED TO CHECK TAKES ABOUT 5 HOURS TO DO, SO AT $100/HR (WHAT MY LOCAL FORD DEALER CHARGES), THE LABOR ALONE WOULD COST ME $500, AND THAT DOESN'T EVEN INCLUDE THE COST OF ANY REPAIRS. THIS IS A GENUINE SAFETY ISSUE THAT SHOULD BE ADDRESSED AND FIXED WITHOUT THE CUSTOMER PAYING HUNDREDS AND POSSIBLY EVEN THOUSANDS OF DOLLARS TO DIAGNOSE AND FIX THE PROBLEM.
ODI #11258278FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN ATTEMPTING TO DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MURRAY MOTOR (85 GRIFFITH RD, MUNCY, PA 17756, (570) 546-2222) WHERE IT WAS DIAGNOSED THAT A METAL FLAKE WAS FOUND IN THE FUEL AND THE HIGH PRESSURE FUEL INJECTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
ODI #11256650POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A KNOCKING NOISE UNDERNEATH THE VEHICLE AND THE DRIVESHAFT SEPARATED FROM THE COUPLING. ADDITIONALLY, THE FAILURE CAUSED THE VEHICLE TO LOSE BRAKING ABILITY. THE CONTACT HAD TO APPLY THE PARKING BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO CLONINGER FORD OF HICKORY (1241 US HWY 70 SE, HICKORY, NC 28602, (828) 615-8653) WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT COUPLING NEEDED TO BE REPLACED AND THE VEHICLE NEEDED TO BE REPAIRED. THE CONTACT WAS QUOTED A PRICE OF $12,000 TO HAVE THE VEHICLE REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED TWICE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT WAS UNSURE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN). THE VEHICLE WAS CURRENTLY WAITING TO BE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 400,000. THE VIN WAS NOT AVAILABLE.
ODI #11252492POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 60 MPH, THE VEHICLE STARTED TO HESITATE AND MADE AN ABNORMAL NOISE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BABBITT FORD LINCOLN (LOCATED AT 11 N VERDE ST, FLAGSTAFF, AZ 86001, (928) 774-5063) WHERE IT WAS DIAGNOSED THAT THE COUPLING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN) IN AUGUST OF 2017. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 158,000.
ODI #11251983POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING BETWEEN 45 AND 63 MPH, THE VEHICLE VIOLENTLY VIBRATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LONG-LEWIS FORD LINCOLN (2551 JOHN HAWKINS PKWY, BIRMINGHAM, AL 35244, (205) 989-3673) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO THE RUBBER COUPLING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,056.
ODI #11232751FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING ON AN INCLINE OR ON A NORMAL ROAD SURFACE, AND WHEN THE CRUISE CONTROL WAS ENGAGED. THE CONTACT HAD TO PLACE THE VEHICLE IN NEUTRAL AND TURN OFF AND RESTART THE ENGINE IN ORDER FOR THE VEHICLE TO REGAIN NORMAL FUNCTION. ALSO, WHILE DRIVING 30 TO 70 MPH, THE REDUCE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LOGANSVILLE FORD FIRST (3460 HIGHWAY 78, LOGANSVILLE, GA 30052, 770-554-9994) DIAGNOSED THAT THE FUEL TANK FAILED. THE FUEL TANK CONTAINED METAL FRAGMENTS. THE VEHICLE WAS ALSO TAKEN TO AKINS FORD (220 WEST MAY STREET, WINDER GA, 30680, 770-867-9136) FOR A SECOND OPINION. AKINS FORD ALSO STATED THAT THE FUEL TANK HAD METAL FRAGMENTS. THE DEALER STATED THAT THE FUEL SYSTEM MUST BE CLEANED AND FLUSHED. THE DEALER FLUSHED THE FUEL SYSTEM, REPLACED THE RAILING FIVE INJECTOR, THE FUEL TANK WAS FLUSHED AND CLEANED, AND THE FUEL LINES WERE CLEANED. IN ADDITION, THE FUEL FILTER HOUSING WAS REPLACED. THE CONTACT ALSO STATED THAT THE FUEL INJECTOR PUMP CAUSED THE METAL FLAKES TO ENTER THE FUEL TANK; HOWEVER, THE FUEL INJECTOR PUMP WAS NOT REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE ENTERED LIMP MODE AND THE CONTACT HAD TO TURN THE ENGINE OFF TO REGAIN NORMAL FUNCTION. THE FAILURE OCCURRED WHEN DRIVING 70 TO 80 MPH AND WHEN DRIVING UP AN INCLINE AT ANY SPEED. THE MANUFACTURER WAS CONTACTED, THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN AN UNKNOWN RECALL REGARDING THE FUEL INJECTION PUMP RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
ODI #11230735ENGINE
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. ON SEVERAL OCCASIONS, WHILE DRIVING APPROXIMATELY 10-80 MPH, THE ENGINE FAULT WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO EXIT THE ROADWAY. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. BARBEE'S FREEWAY FORD (4471 EAST EVANS AVENUE, DENVER, CO, (303) 584-6600) WAS CALLED, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
ODI #11222254FUEL/PROPULSION SYSTEM
WATER LEAKS INTO AIR FILTER, CAUSING STALLING AND EXTENSIVE ENGINE DAMAGE HAD THE STALLING OCCURRED IN HEAVY TRAFFIC AN ACCIDENT COULD EASILY HAPPENED
ODI #11220140SUSPENSION,POWER TRAIN
FRONT SUBFRAME AND TRANSMISSION CROSS MEMBER ROTTING OUT. TRANSMISSION FAILURE AT 130K MILES THE TRANSMISSION WAS MAKING THE VAN NOT ACCELERATE THEN WOULDN'T MOVE AT ALL. IT WAS IN A DEALER 3 TIMES FOR THIS. THE RUSTED AND ROTTED OUT METAL STRUCTURES WERE FOUND WHEN REPAIRING THE TRANSMISSION
ODI #11187227POWER TRAIN
RECALL 17S15 / NHTSA 17V-408 REPAIR COMPLETED TO DRIVESHAFT REAR END FLEXIBLE COUPLING BY MULLINAX FORD OF MOBILE AL ON 7-23-2018 AT 76905 MILEAGE WARNING OF NOISE AND VIBRATION SAFETY ISSUES. ON 13 MAR 2019 LOUD WHINNING NOISE FROM REAR END BY MULLINEX FORD REQUIRED REAR END REBUILD FOR $368.32 PARTS AND $1545 LABOR, PLUS $109 DIAGNOSIS TO SOLVE NOISE ISSUE NOTED IN SAFETY RECALL. NOISE OCCURING ALWAYS BUT VERY LOUD HUMMING AT 55-70 MPH TOO LOUD TO TALK OR LISTEN TO RADIO...PAINFUL OVER AN HOUR DRIVE TIME.
ODI #11186380STEERING,POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING VARIOUS SPEEDS, A LOUD NOISE AND VIBRATION WERE PRESENT COMING FROM THE STEERING COLUMN AND THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO BROADWAY FORD (501 S. 7TH ST., ST. LOUIS, MO) WHERE IT WAS DIAGNOSED THAT THE FLEXIBLE DRIVESHAFT COUPLING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED FOR THE SAME FAILURE IN 2017 AND 2018 PER NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE LATER EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 69,000.
ODI #11183466FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 50 MPH, THE POOR FUEL FILTER INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SCAFFIDI AUTO STEVENS POINT (888-718-5340, LOCATED AT 3733 STANLEY ST, STEVENS POINT, WI 54481) WHERE METAL FILINGS WERE FOUND IN THE FUEL FILTER. THE TECHNICIAN REPLACED THE FUEL FILTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 61,495.
ODI #11173824POWER TRAIN
THE DRIVE SHAFT WAS INVOLVED IN A RECALL WHICH FORD SAID THEY REPAIRED, NOW THE SAME PROBLEM IS BACK. THE DRIVE SHAFT MAKES A SERIOUS VIBRATION ESPECIALLY WHEN MOVING ALONG A FAIRLY LEVEL SURFACE WHERE THE ENGINE IS NOT DRIVING VERY STRONGLY. ESPECIALLY ON A HIGHWAY AT 35 TO 65 MPH. ALSO ESPECIALLY WHEN THE VEHICLE IS COASTING ON A HIGHWAY, ESPECIALLY IN A GRADUAL TURN WHILE COASTING.
ODI #11173024UNKNOWN OR OTHER
THIS VAN HAD A DRIVE SHAFT RECALL BEFORE WE GET THE SERVICE IT BROKE AND CAUSED LOTS OF DAMAGES INCLUDE TRANSMISSION. IT TOOK MORE THAN 3 MONTHS DURING THAT TIME WE PAID THE RENT CAR AND FORD SAID IT WILL REIMBURSE IT BUT WHEN WE CLAIM IT, FORD REFUSED PAY FOR IT AND LATER DID NOT RESPOND OUR EMAIL OR PHONE CALL.
ODI #11166133ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
THE VEHICLE RANDOMLY DEVELOPED HESITATION TO START ONE DAY AS IF IT WASN'T GETTING ENOUGH FUEL OR AIR. IT DID START AND I DROVE HOME FROM WORK. I PLANNED TO TAKE IT TO A DEALERSHIP TO GET IT CHECKED OUT BUT THE NEXT DAY BUT THE VEHICLE WOULD NOT START. I ATTEMPTED TO JUMP-START BUT THE BATTERY WAS AT FULL VOLTAGE. I HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THEY DIAGNOSED THE CAR. I WAS INFORMED THE NEXT DAY BY THE TECHNICIAN THAT THERE WAS A TSB ABOUT THIS ISSUE AND THAT FORD MOTOR COMPANY WAS WELL AWARE OF THE PROBLEM AND THAT IT WOULD COST ME $850 PLUS TAX. APPARENTLY THE CABIN AIR FILTER IS NOT PROPERLY WEATHER SEALED AND UNDER NORMAL USE WATER WILL MAKE ITS WAY INTO THE FILTER, AND INTO THE MASS AIR SENSOR. FORD HAS MADE NEW REPLACEMENT PARTS FOR THIS ISSUE BUT BECAUSE I AM OUT OF WARRANTY BY A FEW MONTHS, I WILL HAVE TO PAY FOR THE ENTIRETY OF THE BILL. HAD THE PART GIVEN OUT WHILE DRIVING (ESPECIALLY AT HIGH SPEEDS) THE ENGINE WOULD SEIZE AND COULD HAVE LIKELY CAUSED A CRASH.
ODI #11162651ENGINE
ENGINE WOULD STALL WHILE DRIVING AND DOESN'T WANT TO START THIS HAPPENED THREE TIMES ONCE WHILE DRIVING. THIRD TIME IT HAD TO TOWED AWAY . LOOKS LIKE FUEL NOT GETTING TO THE ENGINE OR PROBLEM WITH FUEL SYSTEM
ODI #11161220ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT DETECTED AN ABNORMAL EXHAUST OR CARBON MONOXIDE ODOR COMING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO CLASSIC FORD (8540 TYLER BLVD, MENTOR, OH 44060, (440) 266-3000) WHERE IT WAS DIAGNOSED THAT THE ENGINE BOLTS WERE FRACTURED AND NOT CONNECTED TO THE VEHICLE. THE BOLTS WERE STUCK IN THE ENGINE AND CAUSED A CARBON MONOXIDE LEAK. THE DEALER STATED THAT A NEW ENGINE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 188,000.
ODI #11161213ENGINE
2015 FORD TRANSIT CARGO E250 CAB FILLED WITH EXHAUST FUMES WHILE DRIVING ON INTERSTATE AND BECAME OVERWHELMING. TOOK VAN TO FORD DEALER AND THEY SAID THAT THE EXHAUST MANIFOLDS WERE LEAKING AND NEEDED TO BE CHANGED OUT. REPAIR ESTIMATE WAS $2,300.00 DOLLARS AND NOW I AM LOOKING AT A $9,000.00 DOLLAR REPAIR BILL.
ODI #11155235POWER TRAIN
2015 FORD TRANSIT VAN. RECEIVED RECALL 17S15 IN JUNE, 2018. MULTIPLE CALLS TO FORD DEALERSHIP TO SCHEDULE APPOINTMENT TO HAVE RECALL FIX AND THEY SAY THEY ADD ME TO THE LIST AND WILL CALL ME BACK WHEN APPIONTMENTS AVAILABLE. DESPITE MULTIPLE REQUESTS I HAVE NEVER BEEN ABLE TO GET AN APPOINTMENT. FILED COMPLAINT WITH FORD MOTOR COMPANY AND THEY SAID DEALERS ARE INDEPENDENTLY OWNED AND THEY CANNOT CONTROL THEM.
ODI #11151202POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN. THE DEALER (BOHN FORD, 3737 LAPALCO BLVD, HARVEY, LA 70058, (504) 347-7000) STATED THAT THE PART WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ODI #11141820ENGINE,FUEL/PROPULSION SYSTEM
VEHICLE WAS BEING DRIVEN ON A TWO-LANE ROAD AT 45 MPH WHEN SUDDENLY THE ENGINE JUST STOPPED WITHOUT BEING ABLE TO EVEN PULL TO THE SIDE OF THE ROAD. I TRADED CARS WITH MY WIFE SO SHE COULD TAKE OUR 6 KIDS HOME. TOWED THE VEHICLE TO A FORD DEALERSHIP WHO DIAGNOSED A FAULTY FUEL PUMP CONTROL MODULE. SAID THIS HAPPENS A LOT. SEVERAL OTHER FORD VEHICLES HAVE BEEN RECALLED FOR THIS REASON BUT NOT THE 2015 TRANSIT.
ODI #11133144ENGINE
I WAS AT A RED LIGHT WHEN MY CAR ALL OF A SUDDEN STARTED TO OVERHEAT, THE VEHICLE ONLY HAS 64K MILES ON IT. HAVE KEPT UP WITH MAINTENANCE AND ALL OF THAT. TURNS OUT THE WATER PUMP IS BAD AND WAS LEAKING REALLY BAD. NOT SURE WHY THIS HAPPENED 3 YEAR OLD FORD VAN.
ODI #11131751ENGINE
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 25 MPH, THE ENGINE MISFIRED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF KISSIMMEE (1810 E IRLO BRONSON MEMORIAL HWY, KISSIMMEE, FL 34744, (407) 846-6000) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE WINDSHIELD WIPER GROMMET LEAKED ONTO THE ENGINE, WHICH CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,435.
ODI #11119616POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SHAMALEY FORD, 11301 GATEWAY BLVD W, EL PASO, TX 79936, (915) 591-8600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ODI #11114938POWER TRAIN,SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V408000 (POWER TRAIN). THE CONTACT CALLED TASCA FORD SEEKONK AT 800-737-0435 (LOCATED AT 200 FALL RIVER AVE, SEEKONK, MA 02771) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE VIBRATED AND A BANGING NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND DID NOT STOP THE VEHICLE INSTANTLY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO FIRST FORD (292 WILLIAM S CANNING BLVD, FALL RIVER, MA 02721, 508-730-1000) WHERE THE TECHNICIAN STATED THAT THE VEHICLE WOULD NOT BE DIAGNOSED RIGHT AWAY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD BE CONTACTED FOR PICTURES OF THE FAILURES. THE DEALER DID NOT PROVIDE THE PICTURES AND STATED THAT IT WOULD BE TWO WEEKS BEFORE THE VEHICLE COULD BE DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. PARTS DISTRIBUTION DISCONNECT.
ODI #11112893UNKNOWN OR OTHER
WHILE IM DRIVING IT SHUTS OFF WHILE DRIVING LIKE THE FUEL STOPS GOING TO ENGINE.AND SOMETIMES IT WONT START WHILE STATIONARY.ALL ELETRIC COMES ON BUT JUST TURNS OVER .AGAIN LIKE NO FUEL GOING IN.NOTE I JUST BOUGHT IT 3 MONTHS AGO.STALLS ABOUT 6 TIMES A WEEK .ALMOST GOT HIT BY TRUCKS BECAUSE OF IT
ODI #11112782SEATS
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE FIFTH ROW SEAT DETACHED FROM THE VEHICLE ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SANDERS FORD INC., 1135 LEJEUNE BLVD, JACKSONVILLE, NC 28540, (888) 512-4838) WHERE IT WAS DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 44,455.
ODI #11112170POWER TRAIN
FORD ISSUED RECALL 17S15 ON THE FLEXIBLE DRIVE SHAFT COUPLING, THEIR PERMANENT FIX HAS FAILED ON MY VEHICLE AFTER ONLY 45,000 MILES AND THEY HAVE BEEN NOTIFIED AND ARE REFUSING TO DO ANYTHING ABOUT IT INCLUDING WHAT IS THE RIGHT THING AND ISSUE ANOTHER RECALL. ALSO AS PART OF THE RECALL SERVICE, THEY ARE REMOVING THE HOOPS THAT CATCH THE DRIVE SHAFT WHEN THE COUPLER SEPARATES MAKING THIS AN UNSAFE SITUATION LIKELY TO CAUSE ACCIDENTS. I HAVE ATTACHED A PICTURE SHOWING CRACKS IN MY "PERMANENT FIX" DRIVE SHAFT COUPLER AS WELL AS COPIES OF MY COMMUNICATION WITH FORD AND THEIR REFUSAL TO DO ANYTHING ABOUT IT. FORD SHOULD BE SHUT DOWN FOR KNOWINGLY PUTTING UNSAFE VEHICLES ON THE ROAD. *TT *TR
ODI #11110731SERVICE BRAKES
WHILE AT FORD DEALER FOR CORRECTION OF A SAFETY RECALL ISSUE I REQUESTED THE DEALER TO CHECK VEHICLE OVER AND TO DETERMINE IF MY VEHICLE'S REAR BRAKE CALIPER ANCHOR PLATE OR BRACKEDS WERE INTALLED INCORRECTLY (AS THERE IS/WAS A TSB ISSUED FOR THIS MODEL AND MY VAN WAS INCLUDED. THE TSB # IS 15-0190. INSPECTION OF MY VEHICLE REVEALED THAT MY VEHICLE DOES IN FACT HAVE THIS ABNORMNAL ASSEMBLY (THE RIGHT SIDED BRACKET IS UPSIDE DOWN ON THE LEFT SIDE AND THE LEFT SIDED PLATE IS INSTALLED ON THE RIGHT. BECAUSE MY VEHICLE DOES NOT AT THIS TIME APPEAR TO BE EXHIBITING UNEVEN BRAKE WEAR AND IT HAS 41500 MILES FORD DOES NOT COVER OR REQUIRE A REPAIR AND I WAS TOLD I WOULD NEED TO HAVE A BRAKE JOB DONE AT ESTIMATED COST OF $825 DURING WHICH WOULD ALLOW THE ANCHOR PLATES TO BE CORRECTED. I FEEL THIS TSB SHOULD BE UPGRADED TO A RECALL TO CORRECT THIS MISASSEMBLY WHICH MAY AFFECT THE BRAKE PERFORMANCE OF MY VEHICLE IN THE FUTURE. I WAS TOLD I AM OUT OF WARRANTEE BY TIME AND MILEAGE AND BECAUSE MY VEHICLE HAS NOT YET BEEN EXHIBITING UNEVEN BRAKE WEAR THAT FORD DID NOT HAVE AN OBLIGATION TO FIX IT AS IT INVOLVES A TSB RATHER THAN A RECALL. MY VEHICLE WAS ONE OF THE FIRST BUILT WITH ASSEMBLY DATE 4/2014. I FEEL THAT THIS SHOULD BE MADE A RECALL IF THAT IS WHAT IT WILL REQUIRE TO MAKE FORD CORRECT THIS. I SIMPLY WANT MY VEHICLE PUT TOGETHER THE WAY IT WAS SUPPOSED TO HAVE BEEN AND TO PREVENT BRAKE ISSUES FROM OCCURING.
ODI #11110430STRUCTURE
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT WHEN THE PASSENGER SIDE SLIDING DOOR WAS LATCHED, THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER AND THEY ADVISED THE CONTACT TO CLEAN THE DOOR LATCH, SLIDING DOOR AREA, AND ALL PARTS OF THE DOOR COMPARTMENT. THE CONTACT HEEDED THE ADVICE, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
ODI #11097306STRUCTURE
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE RUNNING BOARDS ON THE VEHICLE WERE TOO NARROW. THE CONTACT FELL OFF THE RUNNING BOARD, BUT WAS UNINJURED. THE DEALER (HOLMES TUTTLE FORD LINCOLN, 660 W AUTO MALL DR., TUCSON, AZ 85705, (866) 930-6255) STATED THAT NO FAILURES WERE FOUND WITH THE RUNNING BOARDS AND OFFERED NO ASSISTANCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
ODI #11021928STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN,SERVICE BRAKES
2015 FORD TRANSIT. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS AND REQUESTS VEHICLE BUY-BACK INFORMATION. *LD THE CONSUMER STATED THE VEHICLE DOES NOT HAVE 6 CYLINDERS AND REQUESTED THAT THE DATA ENTRY ERROR BE CORRECTED WITH THE MVA. THE VEHICLE BEGAN TO EMIT AN EXHAUST ODOR, THE ENGINE OCCASIONALLY RUNS ROUGH, THE REAR BRAKES NEEDED TO BE REPLACED, PREMATURELY, AND THE POWER STEERING FAILED. *JS
ODI #11081357SUSPENSION
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SEVERE VIBRATION. THE DEALER LASCO FORD (2525 OVEN RD, FENTON, MI) WAS NOTIFIED OF THE FAILURE WHERE THEY CONFIRMED THE VEHICLE HAD AN ABNORMAL SHAKE AND THE FAILURE WAS INHERENT TO THAT MODEL. PRIOR TO THE FAILURE, THE DRIVE SHAFT COUPLING WAS REPLACED AT IMLAY CITY FORD (1788 S CEDAR ST, IMLAY CITY, MI). THE CONTACT WAS INFORMED THAT THE FAILURE WAS INHERENT WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
ODI #11079624UNKNOWN OR OTHER
ON AN ENTRANCE RAMP TO A HIGHWAY I HEARD A LOUD EXPLOSION FOLLOWED BY WHAT SOUNDED LIKE HEAVY RAIN. I IMMEDIATELY PULLED OVER AND DISCOVERED THAT SMALL FLIP-OUT WINDOW ON THE PASSENGER SIDE CARGO DOOR HAD SHATTERED INTO A MILLION PIECES THAT WERE INSIDE AND OUTSIDE THE VEHICLE. THERE WAS NO EVIDENCE THAT THIS DAMAGE WAS CAUSED BY ANYTHING HITTING IT. FOR THIS REASON MY THEORY IS THAT THIS WAS CAUSED BY SOME INTERNAL STRESS CAUSED BY THE DESIGN OR MATERIAL. I WAS THANKFUL THAT THERE WERE NO PASSENGERS THAT MAY HAVE BEEN INJURED BY THE FLYING GLASS. ALTHOUGH I AM STILL COVERED UNDER MY NEW VEHICLE 3 YEAR / 36,000 MILE BUMPER TO BUMPER WARRANTY, FORD HAS REFUSED TO TAKE RESPONSIBILITY FOR THIS DEFECT OR PAY TO REPLACE THIS WINDOW. ALTHOUGH IT IS JUST ABOUT 12"SQUARE, THEY WANT TO CHARGE ME $970 TO REPLACE IT.
ODI #11058521STRUCTURE
WATER LEAK BETWEEN PASSENGER DOOR AND PASSENGER REAR DOOR (DOBLE DOOR)
ODI #11058583POWER TRAIN
OUR TRANSIT VAN HAS HAD A PROBLEM WITH SEVERE VIBRATION IN THE DRIVELINE SINCE ABOUT 25,000 MILES. OUR VAN IS SUBJECT TO RECALL 17S15. WE HAVE HAD THE "TEMPORARY FIX," (THE DRIVELINE FLEXIBLE COUPLING REPLACED) ON OUR VAN TWO TIMES AT YORK'S FORD IN HOULTON, MAINE: JULY 21, 2017 (MILEAGE 28,066) AND AGAIN ON OCTOBER 11, 2017 (MILEAGE 32,787) BUT IT HAS NOT FIXED THE SEVERE DRIVELINE VIBRATION. THE VIBRATION IS WORST AT HIGHWAY SPEEDS (65-73 MPH), AND WHEN GOING UP A HILL OR WHEN ACCELERATING. IT IS SO LOUD THAT IT SHAKES THE WHOLE VAN, MAKING IT IMPOSSIBLE TO HEAR THE RADIO OR HAVE A CONVERSATION. THE SOUND IS A VERY LOW FREQUENCY HUM, LIKE PUTTING YOUR HEAD INSIDE A SUBWOOFER. I WORRY THAT THE VIBRATION IS ALSO DAMAGING OTHER COMPONENTS, SUCH AS THE OUTPUT SHAFT BEARINGS IN THE TRANSMISSION, AND POSSIBLY THE ENGINE. ON NOVEMBER 7, 2017 I TOOK THE VAN TO A FORD DEALER IN INDIANA TO SEE IF THEY COULD FIX THE VIBRATION PROBLEM. THEY DETERMINED THAT THE CARRIER BEARING HOLDING THE DRIVESHAFT WAS LOOSE AND NEEDED TO BE REPLACED, BUT THEY WERE UNABLE TO GET FORD TO OKAY THE REPAIR. I HAVE STOPPED DRIVING THE VAN EXCEPT FOR ESSENTIAL TRAVEL BECAUSE OF THE VIBRATION PROBLEM. FROM WHAT I HAVE GATHERED READING THE FORD TRANSIT USA FORUM, A PERMANENT FIX, INCLUDING A NEW DRIVESHAFT, UNIVERSAL JOINT, AND TRANSMISSION OUTPUT YOKE, HAS BEEN INSTALLED ON MANY OF THE RECALLED VEHICLES, BUT FOR SOME REASON FORD WILL NOT DO IT ON MINE. CAN YOU HELP?
ODI #11054611ELECTRONIC STABILITY CONTROL (ESC),ENGINE
WE PURCHASED 14 FORD TRANSIT VANS FROM THE U.S. FOUR OF THE 14 ARE NOT IN DRIVING CONDITION NOW DUE TO A PROBLEM LOSING SPEED [MORE DETAILS FOR EACH VEHICLE ARE NEEDED]. THE FAULT IN ALL OF THEM SHOWS CODE P2111. THE VINS ARE: [XXX] BROKEN IN JAN/FEB 2017 WITH LESS THAN 4500KM; [XXX] BROKEN IN MARCH 2017 WITH LESS THAN 5200KM ; [XXX] BROKEN IN AUGUST 2017 WITH LESS THAN 3000KM ; [XXX] BROKEN IN NOVEMBER 2017 WITH LESS THAN 4600KM. AT THIS RATE, WE EXPECT THAT OUR ENTIRE FLEET OF LARGE VANS WHICH ARE FORD TRANSITS TO BE INOPERABLE. WE HAVE RECEIVED THE SERVICE FROM ONE OF LOCAL TRANSIT DEALERS [XXX] , BUT IT SEEMED THE PROBLEM IS NOT INCLUDED IN "RECALL NOTICE" FROM FORD . WE WOULD GREATLY APPRECIATE ALL ASSISTANCE IN REPAIRING OR REPLACING THESE VEHICLES AS SOON AS POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ODI #11053687ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
SLIDING DOOR ALERT KEEPS GOING OFF. POSSIBLE SENSOR OR LATCH DEFECT. HAPPENS WHILE DRIVING OVER DIPS, BUMPS AND WHILE BRAKING. UNABLE TO READ DASH SYSTEM PANEL WHILE ALERT IS ON. POSSIBLE SAFETY ISSUE, AS CANNOT SEE OTHER ALERTS WHILE THIS ONE IS ON, AS IT REMAINS ON THE ENTIRE TIME I'M DRIVING AND IS A DISTRACTION. POSSIBLE SAFETY ISSUE. CHECK ENGINE LIGHT ON FUEL SYSTEM SENSOR ISSUES. AFTER PUTTING FUEL IN VEHICLE IT HAS TROUBLE RESTARTING, CAUSING ME TO FUEL VEHICLE WHILE STARTED TO REMEDY THIS. POSSIBLE FIRE HAZARD, COULD CAUSE VEHICLE TO CATCH FIRE RESULTING IN EXPLOSION/DEATH.
ODI #11052274UNKNOWN OR OTHER
THE DRIVE SHAFT THE RECALL HAS BEEN IN PLACE FOR OVER A YEAR. FORD STILL HAS NO FIX I'M TRYING TO SELL THE VEHICLE AND IT'S NOT FAIR FOR FORD NOT TO HAVE S FIX
ODI #11031430UNKNOWN OR OTHER
I AM A NHTSA REGION 10 OFFICE EMPLOYEE. I RENTED A 2015 FORD TRANSIT VAN, LICENSE PLATE #[XXX], FROM ZIPCAR ON 7/25/17 FOR THE ENTIRE DAY FOR A WORK RELATED EVENT. A FELLOW NHTSA STAFF PERSON RAN A VIN CHECK ON THE VEHICLE BY PHONE AND DETERMINED THERE WAS AN OPEN RECALL ON THE VAN. UNFORTUNATELY, I DID NOT WRITE DOWN THE VIN# OF THE SPECIFIC VEHICLE BUT WAS PROVIDED ASSISTANCE FROM NHTSA STAFF TO IDENTIFY THE # AS [XXX] (SEE THE ATTACHED DOCUMENT PROVIDE TO ME BY NHTSA STAFF PERSON, [XXX]). I THEN CONTACTED ZIPCAR AND PUT IN A REQUEST FOR ASSISTANCE, SPENDING TIME ON THE PHONE WITH CUSTOMER SERVICE AGENTS, FIRST A PERSON APPARENTLY BASED IN MEXICO, THEN ANOTHER BASED IN BOSTON. THE LAST PERSON WOULD NOT PROVIDE ME THE NAME OR CONTACT INFORMATION FOR ANY "LOCAL FLEET TEAM" MANAGER THAT WOULD LIKELY BE RESPONSIBLE FOR REPAIR/MAINTENANCE ON THE VEHICLE IN SEATTLE. I DID SPEAK WITH [XXX] (BATCH #[XXX]; HE WOULD NOT PROVIDE ME HIS LAST NAME, BUT GAVE ME HIS BATCH #...AN EMPLOYEE ID#). I HAVE NOT BEEN CONTACTED BY ANY OTHER ZIPCAR REPRESENTATIVES SINCE. I AM CONCERNED THAT ON THE DATE I RENTED THE VEHICLE THERE WERE OPEN, UNMITIGATED RECALLS OF WHICH I WAS NOT MADE AWARE BY ZIPCAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ODI #11023635ELECTRICAL SYSTEM
CLUSTER HAVE MASSAGE FAULT FILTER IS OVERLOADED. I HAVE CHANGE DPF FILTER AND SENSORS 3 MINES AGO. AND DPF SISTEM IS WORKING PROPERLY NO ANY CODES BUT CLUSTER STILL HAVE A MASSAGE
ODI #11023632FUEL/PROPULSION SYSTEM
EGR COOLER LEAK CHANGING SECOND TIME IN ONE YEAR AND ALSO I HAVE TO CHANGE OIL COOLER. THIS JOBS IS VERY EXPENSIVE.
ODI #11022714POWER TRAIN
WE CALLED THE SERVICE DEPARTMENT AT CHAPMAN FORD WE PROVIDED THE VIN NUMBER OF OUR VEHICLE AND THE CAMPAIGN NUMBER AND THEY TOLD US THERE WAS NO RECALL ON THIS VEHICLE. FOR THE CAMPAIGN WE WERE REFERRING TO, THEY TOLD US THE PART WOULD HAVE TO BE ORDERED WHICH WOULD TAKE 3 WEEKS. WE SUBSEQUENTLY CALLED ANOTHER DEALER WHO TOLD US THEY COULD DO THE TEMPORARY REPAIR THE NEXT DAY. IT APPEARS TO ME THAT CHAPMAN FORD WAS TRYING TO AVOID DOING THE TEMPORARY REPAIR. THE VEHICLE IS OVER 30K MILES AND ACCORDING TO THE RECALL SHOULD NOT BE DRIVEN UNTIL THE TEMPORARY REPAIR IS DONE, HENCE THE URGENT NEED FOR THE TEMP REPAIR TO BE DONE TIMELY.
ODI #11019069POWER TRAIN
LOCAL FORD DEALER STILL DOES NOT HAVE PART REQUIRED FOR SAFETY RECALL NOTICE 17S15 REGARDING CRACKED FLEXIBLE DRIVEWAY COUPLING. THE SAFETY RECALL THAT WENT OUT IN JULY STATED THAT "PARTS FOR THE INTERIM REPAIR ARE CURRENTLY AVAILABLE" YET I HAVE BEEN TOLD ON 2 SEPARATE OCCASIONS BY THE PELLETIER FORD SERVICE MANAGER THAT PARTS HAVE NOT ARRIVED.
ODI #11016138ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 40 MPH, THE INDICATORS ON THE INSTRUMENT CLUSTER BEGAN TO FLASH AND THE VEHICLE BEGAN TO CHIME. THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO ALL AMERICAN FORD (HACKENSACK 520 RIVER ST, HACKENSACK, NJ 07601) WHERE IT WAS DIAGNOSED THAT A GPS IN THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO ALL AMERICAN FORD. THE DEALER REVISED THE DIAGNOSIS AND STATED THAT THE ELECTRICAL CLUSTER FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO ALL AMERICAN FORD WHERE IT WAS DIAGNOSED THAT THE PCM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ONCE AGAIN. THE VEHICLE WAS TAKEN BACK TO ALL AMERICAN FORD WHERE IT WAS DIAGNOSED THAT THE WIRING IN THE VEHICLE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM) AND THE CONTACT NEEDED TO CONTINUE TO WORK WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. UPDATED 10/18/17*LJ *JS
ODI #11012664STRUCTURE
STATIONARY VEHICLE; PARKED, DRIVER OUTSIDE VEHICLE WALKED AROUND TO FRONT PASSENGER DOOR; PASSENGER OPENED FRONT PASSENGER DOOR, AND A BREEZE NO MORE GUSTY THAN 1 MPH WAS ALL IT TOOK FOR THE DOOR TO HYPER EXTEND BEYOND HINGE MECHANISM, AND DOOR BROKE ACCESSORY DOOR CLOSING PART, PREVENTING IT FROM TIGHTLY CLOSING AS IT SHOULD. DOOR AJAR ALARM BEEPS, AND THE BODY IS DAMAGED NEAR FENDER OF FRONT PASS WHEEL. EXTREMELY DANGEROUS AND POORLY MADE PART; IF FORD DOOR CAN BREAK EASILY, I. A BREEZE, THEY ARE UNFIT FOR THE GENERAL PUBLIC TO DRIVE THEM UNLESS ON CERTAIN DAYS OF SPECIFIC WEATHER OR CLIMATE PATTERNS ARE PREDICTABLE. DEALERSHIP REFUSED RESPONSIBILITY AND TOLD ME TO "TAKE IT TO A BODY SHOP WHERE THEY DEAL WITH BODY DAMAGE." FORD WAS NOT INTERESTED IN FURTHER COMMUNICATIONS. AUTO SHOP ESTIMATES $1100 FOR A NEW DOOR.
ODI #11011488UNKNOWN OR OTHER,SERVICE BRAKES
I HAVE 2 TRANSIT VAN BOTH BRAKE WEAR AROUND 18000 N WHEN WEAR GO RIGHT TO THE MATEL AND BRAKE AND ROTOR GET HOTTER THAN NORMAL TAKE TO MANY PRIVATE MECHANICS THEY ARE SAY BRAKE UNDER SIZE OR DESIGN ISSUE
ODI #11005294FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 70 MPH, THE ENGINE STALLED AND THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE WAS TAKEN TO FOX FORD MAZDA (3560 28TH STREET GRAND RAPIDS MI, 49512 PHONE: (616-956-5511)) WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE FUEL INJECTOR AND FUEL TANK. THE FUEL INJECTOR, FUEL PUMP, AND FUEL FILTER WERE REPLACED AND THE FUEL TANK WAS CLEANED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V618000 (FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
ODI #11005312SERVICE BRAKES
OUR DRIVER WAS DRIVING ON THE BELTWAY WHEN HIS BRAKES LOCKED UP ON HIM. WE DROPPED IF OFF TO THE SHOP TO HAVE A LOOK AND FOUND THE RIGHT REAR CALIPER WAS FAULTY. SINCE WE WERE UNABLE TO GET THE TRUCK TO THE DEALER ( THE TRUCK IS STILL UNDER WARRANTY). WE HAD THE SHOP REPLACE THE FAULTY CALIPER. SO WE COULD GET THE TRUCK BACK ON THE ROAD. NOW I NEED TO KNOW WHY THIS IS NOT A RECALL "BRAKES" ARE CERTAINLY A SAFETY ISSUE! AND HOW DO I GO ABOUT TRYING TO GET REIMBURSED FOR THE CHARGES FOR THIS?
ODI #11002756POWER TRAIN
DRIVESHAFT FLEXIBLE COUPLING REPLACEMENTTHE FLEXIBLE COUPLING BETWEEN THE TRANSMISSION AND DRIVESHAFT IN CERTAIN 2015 TO 2017 TRANSIT VEHICLES MAY PREMATURELY DETERIORATE AND CRACK WITH INCREASING MILEAGE. A CRACKED FLEXIBLE COUPLING WILL RESULT IN AN OVERT MOANING NOISE FROM UNDERNEATH THE VEHICLE, ALONG WITH TACTILE VIBRATION. CONTINUED DRIVING WITH A CRACKED FLEX COUPLING MAY CAUSE SEPARATION OF THE DRIVESHAFT, RESULTING IN A LOSS OF MOTIVE POWER WHILE DRIVING, OR UNINTENDED VEHICLE MOVEMENT IN PARK WITHOUT THE PARKING BRAKE APPLIED. IN ADDITION, SEPARATION OF THE DRIVESHAFT FROM THE TRANSMISSION CAN RESULT IN SECONDARY DAMAGE TO SURROUNDING COMPONENTS, INCLUDING BRAKE AND FUEL LINES.
ODI #10991416POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED AND A LOUD NOISE WAS HEARD. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE DRIVE LINE COUPLER WAS FRACTURED AND FRACTURED INTO PIECES, WHICH DESTROYED THE COOLANT LINES AND THE TRANSMISSION. THE VEHICLE WAS TAKEN TO A DEALER LOCATED ON 16005 VALLEY BLVD, FONTANA, CA 92335 AT PHONE NUMBER: 888-266-0257, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE DRIVELINE COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD PAY $2,500, BUT THE CONTACT WOULD BE RESPONSIBLE FOR THE BALANCE. CASE NUMBER: CAS12332825 WAS PROVIDED. THE FAILURE MILEAGE WAS 134,067.
ODI #10991427POWER TRAIN,SERVICE BRAKES,ENGINE
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD AND THE BRAKES FAILED TO WORK WITHOUT WARNING. THE DRIVER STOPPED THE VEHICLE BY CHANGING THE GEAR AND PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER LOCATED AT 16005 VALLEY BLVD, FONTANA, CA 92335, WHERE IT WAS DIAGNOSED THAT THE DRIVE LINE, BRAKES, AND RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD REIMBURSE THE CONTACT $2,000. THE FAILURE MILEAGE WAS 112,112.
ODI #10959492FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE TAILPIPE EXIT WAS IMPROPERLY PLACED WHICH CAUSED AN ABNORMAL DIESEL FUEL ODOR WHEN LOADING THE VEHICLE. THE CONTACT STATED DUE TO THE ODOR IT CAUSED THEM TO FEEL NAUSEOUS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE FAILURE WAS INHERENT TO THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,600.
ODI #10947616EXTERIOR LIGHTING,UNKNOWN OR OTHER
THIS VEHICLE, ALONG WITH EXPLORERS AND TRANSIT CONNECTS, HAS DAY RUNNING LIGHTS (DRLS) THAT ARE BRIGHT ENOUGH TO ACT AS HEADLIGHTS. IN ADDITION, THE GAUGE CLUSTER IS ALWAYS ILLUMINATED, WHICH DOESN'T ALERT THE DRIVER TO THE FACT THAT THE TAILLIGHTS ARE OFF, DECREASING NIGHTTIME VISIBILITY. THE OLDER GAUGE CLUSTERS WERE BETTER. THIS IS NOT A SPECIFIC INCIDENT, BUT A DESIGN FLAW.
ODI #10935896POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING ON THE HIGHWAY, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT FRACTURED AND DAMAGED THE TRANSMISSION. IN ADDITION, THE TECHNICIAN STATED THAT THE DRIVESHAFT WRAPPED AROUND THE BRAKE LINE. THE TECHNICIAN STATED THAT ALL THE BRAKE LINES, THE TRANSMISSION, THE REAR END DIFFERENTIAL, AND THE DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 153,533. UPDATED 04/11/17LJ *CN
ODI #10935016POWER TRAIN,SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE DRIVESHAFT FRACTURED AND CAUSED DAMAGE TO THE TORQUE CONVERTER AND THE BRAKE LINES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THE CONTACT STATED THAT THE DEALER REPLACED THE TRANSMISSION, THE TORQUE CONVERTER AND ALSO THE BRAKE LINES WERE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,522.
ODI #10926705ENGINE,FUEL/PROPULSION SYSTEM
DEALER IS TELLING ME WE HAVE METAL THROUGH THE ENTIRE FUEL SYSTEM BECAUSE THE PUMP WAS FAILING AND THAT WE MUST HAVE PUT BAD GAS IN THE VAN..THEY WANT TO REPLACE THE FUEL RAIL AND TUBES, PUMP,COOLER ,INJECTORS AND DROP AND CLEAN THE FUEL TANK.PRETTY MUCH WORD FOR WORD WHAT THE RECALL IS ON SOME OTHER 2015 TRANSIT VANS WITH THE SAME MOTOR
ODI #10926224POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
FORD TRANSIT WITH WAS GOING DOWN A STRAIGHT FOUR-LANE HIGHWAY AT 65 MILES PER HOUR WHEN WITHOUT WARNING THE FLANGE ON THE DRIVE SHAFT CAME APART. DRIVER HEARD WHAT SOUNDED LIKE A SMALL EXPLOSION. THE BRAKE LINES WERE BLOWN OFF, THE FUEL LINE WAS DAMAGED, THE DRIVE SHAFT WAS BROKEN, AND A HOLE WAS BLOWN INTO THE TRANSMISSION CASE. DRIVER HAD NO BRAKES, THE DRIVE SHAFT WAS SEPARATED FROM THE REAR WHEELS, AND TRANSMISSION COULD NOT BE DOWN SHIFTED. ENGINE REMAINED ON AND SHE WAS ABLE TO STEER. THERE WAS NO TRAFFIC NEAR HER OR AROUND HER AT THE TIME. ROAD WAS STRAIGHT. DRIVER PUT HAND ON EMERGENCY BRAKE INCASE SOME ONE PULLED IN FRONT OF HER AND COAST TWO MILES TO A STOP.
ODI #10925890LATCHES/LOCKS/LINKAGES
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ODI #10915684AIR BAGS,SEAT BELTS,STRUCTURE,SEATSCRASH9 DEATHS9 INJURIES
I HAD RENTED THE FORD TRANSIT FROM ENTERPRISE IN NACGDOCHES TX. ON NOVEMBER 12, 2015 A LADY HIT ME AND MY 8 FAMILY MEMBER ON THE WAY TO SHELBYVILLE SCHOOL. WE HIT ON THE SIDE BUT HALF OF THE AIR BAGS DIDN'T DEPLOY AND THE DRIVER SIDE DOOR FELL OFF AND SEAT BEATS WOULDN'T LET HALF OF US RELEASE.. I BROKE MY ARM ...I HAVE INTERNAL BLEEDING..ME AND MY KID WERE FULL OF WHATEVER WAS COMING OUT THE AIR BAGS IT WAS CUTTING US IN OUR FACE ..ONE OF MY DAUGHTER HAVE TO HAVE EMERGENCY SURGERY ON HER MOUTH THE OTHER ONE LOST 3 TEETH DUE TO THE AIR BAGS IT WAS VERY HORRIBLE. .U PROBABLY ASKING YOURSELF WHAT TOOK US SO LONG TO GET IN TOUCH WITH SOMEONE WELL WE BEEN SPEAKING WITH FORD BOONE IS TRYING TO SOLVE THE MATTER ..BUT PLEASE IF SOMEONE COULD CONTRACT ME WE ARE IN NIGHTMARE FROM THIS IT'S HARD FOR US TO EVER GET OVER IT ..IT'S BEEN A 1YR AND NO ONE WILL EVERY RETURN OUR CALL OR SPEAK WITH US ON THIS MATTER..MY NAME IS [XXX] MY PHONE NUMBER IS [XXX]..NO THE VEHICLE WASN'T DRIVABLE THE HORN STAYED GOING OFF IT WOULDN'T STOP THEY HAD TO CUT WIRES TO MAKE IT CUT OFF THE AIR BAGS DIDN'T RELEASE ON OUR SIDE SO ME HAD TO BE TRANSFER TO NACDOCHES MEDICAL CENTER BY AMBULANCE AND HALF THE KIDS WENT IN THE SCHOOL CAN ....IT WANT LET ME PUSH THE AIR BAGS ON THE LIST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ODI #10915876FUEL/PROPULSION SYSTEM
VEHICLE FAILS TO START POST FUELING, DRIVER MUST WAIT AND ATTEMPT TO RESTART. THIS MAKE TAKE SEVERAL ATTEMPTS. WE HAVE SEVERAL OF THESE VEHICLE AND THEY ARE ALL EXPERIENCING THE SAME ISSUE.
ODI #10914889SERVICE BRAKES
I WAS GETTING THE TIRES ROTATED AND THE AUTO TECH SAID THE REAR BRAKE PADS WERE DANGEROUSLY THIN. THE FRONT PADS WERE FINE. I INSTRUCTED THE TECH TO REPLACE THE REAR PADS. THE MANAGER CAME IN AND SAID THE RIGHT REAR CALIPER WAS FROZEN AND WAS LEAKING BRAKE FLUID. THE VAN HAS 38,000 MILES ON IT.
ODI #10914351POWER TRAIN
62 MPH ON CRUZ HWY 501 THE FLANGE ON THE BACK OF THE TRANSMISSION SNAPPED THE DRIVE SHAFT WAS FREE SPINNING. RIPPING BRAKE LINES OUT AND KILLING THE MOTOR,WAS ABLE TO STOP USING PARKING BRAKE.THIS IS THE THIRD TRUCK IN MY TERMINAL THIS HAS HAPPENED TO IT IS ONLY A MATTER OF TIME BEFORE SOMEONE GETS HURT.
ODI #10907021UNKNOWN OR OTHER
I PURCHASED A 2015 FORD TRANSIT 350 XLT 15 PASSENGER VAN EXACTLY TWO WEEKS AGO. THE VAN HAS 30,000 MILES AND CAME WITH OEM CONTINENTAL 235/65 R16 VANCO FOUR SEASON TIRES. LAST WEEK I NOTICED A "CHUNK" OF RUBBER MISSING FROM THE DRIVER SIDE FRONT TIRE (LOCATED ON TREAD, OUTER LUG). THE CHUNK IS AROUND 1/2 TO 3/4 INCH IN WIDTH AND CONSIDERABLY DEEP. TWO DAYS AGO I NOTICED A VERY LARGE CHUNK OF TREAD MISSING ON THE PASSENGER SIDE REAR TIRE. THIS PARTICULAR AREA IS 1 1/2 TO 1 3/4 INCH WIDE AND SO DEEP, I CAN SEE NYLON CORDS. AT THIS POINT, I NOTIFIED CONTINENTAL AS I HAVE NEVER SEEN TIRES IN THIS CONDITION WITH ONLY 30,000 MILES. THE TIRES WERE MANUFACTURED IN WEEK 38, 2014. I HAVE A LARGE FAMILY AND DO NOT FEEL SAFE DRIVING ON THESE TIRES. CONTINENTAL WILL NOT HONOR THE WARRANTY AS I'M NOT THE ORIGINAL OWNER. I WANTED TO WRITE TO MAKE FOLKS AWARE OF THIS ISSUE, JUST IN CASE THERE HAVE BEEN OTHER REPORTS FOR THIS SPECIFIC TIRE LINE.
ODI #10906165POWER TRAIN
TL* THE CONTACT RENTED A 2015 FORD TRANSIT. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000.
ODI #10905749POWER TRAIN,ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING 65 MPH ON A WET SURFACE, THE ACCELERATOR PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD AND A KNOCKING SOUND EMITTED FROM THE VEHICLE. THE VEHICLE INDEPENDENTLY SHIFTED INTO FIRST GEAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MAIN WIRING NEEDED TO BE WRAPPED WITH REFLECTIVE TAPE. THE VEHICLE WAS REPAIRED. IN ADDITION, THE REAR PASSENGER SIDE CARGO DOORS FAILED TO LATCH PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
ODI #10904636WHEELS,SERVICE BRAKES
COMPANY OWNS TWO FORD TRANSITS-SAME ISSUES ON BOTH FOUR TIMES IN FOR REPAIRS FOR SAME PROBLEMS SINCE SPRING BRAKES REPLACED, BROKEN CALIPERS, BROKEN CALIPER BOLTS, TWICE BROKEN AXLES
ODI #10903798FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A STRONG FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE DEALER, BUT NO FAILURE WAS FOUND. SHORTLY AFTER, THE FUEL ODOR RETURNED INSIDE THE VEHICLE. THE ODOR MADE THE CONTACT NAUSEAS AND DIZZY. THE CONTACT WAS CONCERNED ABOUT TOXIC POISONING FROM THE FUMES. THE DEALER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
ODI #10889014SEAT BELTS,WHEELS
SEAT BELTS AND REAR AXLE WERE RECALLED ON THIS VEHICLE SIX MONTHS AGO, AND THE DEALERSHIP CLAIMS THEY CAN NOT GET PARTS TO FIX THESE. THESE ARE MAJOR SAFETY ISSUES, AND SHOULD BE ATTENDED TO IN A MUCH MORE TIMELY FASHION THAN SIX MONTHS. I HAVE CONSISTENTLY CALLED FOR THESE CAN THEY TELL ME THEY CANT GET PARTS TO FIX THESE.
ODI #10860147TIRES
TL* THE CONTACT OWNS A 2015 FORD TRANSIT EQUIPPED WITH HANKOOK DYNAPRO TIRES, SIZE: 235/65R/16 (NA). THE CONTACT OBSERVED THAT THE TREAD ON THE FRONT PASSENGER SIDE TIRE WAS SEPARATING AND THE INNER SIDEWALL WAS SEPARATING ON THE REAR DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TREAD AND SIDEWALL FAILED. THE TIRES WERE ROTATED AND THE TWO REPLACEMENT TIRES WERE PLACED ON THE FRONT OF THE VEHICLE, AND THE USED TIRES WERE PLACED ON THE REAR. WHILE DRIVING AT APPROXIMATELY 15 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT OBSERVED THAT THE REAR DRIVER SIDE TIRE WAS BLISTERING AND THE INNER SIDEWALL ON THE REAR PASSENGER SIDE TIRE WAS SEPARATING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TIRES WERE BLISTERING AND THE INNER SIDEWALL SEPARATED. THE TIRES WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 29,965.
ODI #10777726STEERING,POWER TRAIN,WHEELS
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE VIBRATED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS VEERED TO THE RIGHT OR TO THE LEFT, IT VIBRATED UNCONTROLLABLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
ODI #10750448UNKNOWN OR OTHER
CPSC: I1550045A. FORD SYNC WITH MYFORD TOUCH. CONSUMER STATED THAT THE SYSTEM WAS NOT COMPATIBLE WITH THE COMMERCIAL VEHICLE HE WAS DRIVING. *LN
ODI #10734006STRUCTURE
SHUTTLING EMPLOYEES; REPEATEDLY NEEDED TO GET OUT AND PHYSICALLY CAUSE THE REAR LATCH ON THE SLIDING REAR PASSENGER DOOR TO CATCH. WOULD NOT REGULARLY CATCH WITH NORMAL CLOSING OF DOOR. WARNING ON DASH WOULD ILLUMINATE, BUT TRACK WAS APPARENTLY MISALIGNED.
ODI #10715051VISIBILITY/WIPER
THE RIGHT SIDE MIRROR DESIGN ON THIS VAN IS THE WORST I HAVE EVER ENCOUNTERED. THE UPPER PART OF THE MIRROR MAGNIFIES YOUR VIEW WHILE THE LOWER REDUCES IT. IT TAKES GREAT CONCENTRATION TO MAKE A SAFE LANE CHANGE WHEN MOVING TO THE RIGHT. THE POOR DESIGN OF THIS MIRROR IS GOING TO CAUSE ACCIDENTS. THE DESIGN NEEDS TO BE INVESTIGATED AND A DIRECTIVE TO FORD SHOULD BE ISSUED TO RECALL AND FIX THE MIRRORS. THIS VAN IS OWNED BY ENTERPRISE RENTAL CARS. WE USE IT AS OUR VAN POOL VEHICLE. *TR
ODI #10690525SUSPENSION
TL* THE CONTACT OWNS A 2015 FORD TRANSIT. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE CONTACT MENTIONED THAT THE FAILURE ONLY OCCURRED AT A HIGH RATE OF SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.