1FATP8UH3K51387472019 FORD MustangI4 Convertible

The contact owns a 2019 Ford Mustang. The contact stated that it was difficult to start the vehicle. While driving at 30 MPH, there was a significant amount of white smoke coming out of the exhaust pipes, reducing the visibility of the rear of the vehicle. The contact was able to pull over to the side of the road. The vehicle was towed to the dealer, where it was diagnosed, and it was determined that the engine was blown. The dealer determined that the engine needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 44,000.

The car is using a lot of engine coolant and oil. It is also burning the spark plugs. The check engine light comes out 6k miles after I install new spark plugs and it starts shaking, misfiring, running poorly, not accelerating properly and blowing white smoke through the exhaust on cold start. I know the engines have a defect from factory that causes them to do this. It usually needs a new head gasket, block or engine. Please advise. I read a forum that referred me to this website. The car is well taken care of and has 115k miles.

Description of the Defect: My 2019 Ford Mustang EcoBoost experienced a premature engine failure caused by internal coolant intrusion, resulting in the need for complete engine replacement. This failure is not related to routine maintenance or a head gasket issue, but rather a known internal engine design defect that allows coolant to intrude into the cylinders over time. The vehicle exhibited symptoms including coolant loss without visible external leaks, rough operation, and engine malfunction. Upon inspection by a Ford dealership, the failure was diagnosed as coolant intrusion into the engine, with the only repair option being long‑block (engine) replacement. Ford has acknowledged this failure mode in Technical Service Bulletin (TSB) 19‑2346, which documents coolant intrusion in EcoBoost engines and states that engine replacement—not head gasket repair—is the required corrective action. This bulletin confirms the issue is caused by an internal design flaw that develops over time. Why This Is a Safety Concern: This defect can lead to sudden engine misfires, loss of power, or complete engine failure while driving, which poses a serious safety risk to vehicle occupants and other road users. Engine failure at highway speeds or during normal driving conditions creates the potential for crashes, loss of vehicle control, or roadside breakdowns in unsafe conditions. The failure occurred at very low mileage (36,000 miles), indicating a premature and abnormal engine defect, not normal wear and tear. Yes, it is available for inspection upon request. Yes, it is diagnostic and confirmed by AutoNation Ford Bellevue [XXX] Direct line: [XXX] No, prior warning and symptoms. First appeared on March 16, 2026. No recall exists despite Ford’s TSBs acknowledging the defect. Ford later redesigned the EcoBoost engine, showing awareness of the issue, yet owners are forced to pay for costly engine replacements after warranty expiration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear backup camera on my 2019 Ford Mustang intermittently stops working. At times the screen shows a blue screen or displays a “backup camera not available” message. The issue comes and goes without warning. This creates a safety concern when reversing, as visibility is reduced and the camera cannot be relied upon. The problem appears to be electrical and is not consistently functioning.

Refused to fix the issue because the OBD reader did not provide any codes OBD reader is not sending any signals, but there is power I called Sam’s Ford to send a service to fix the recall but told me they will not fix the issues because no codes were being provided And the check engine light is active

The contact owns a 2019 Ford Mustang. The contact stated that the passenger’s and driver’s side door latches unlocked while driving approximately 70 - 75 MPH, and the doors became slightly opened. The contact grabbed the interior handle and closed the door. The contact had received information related to the door lock failures. The vehicle was taken to the dealer, and the contact was informed that the vehicle could not be repaired under recall because an undisclosed campaign had expired in November 2025. The vehicle was not repaired. The manufacturer was informed of the failure by the dealer and confirmed that the recall campaign had expired. The failure mileage was approximately 144,000.

The component that failed on my ecoboost mustang 2019 was a failed design in the motor called the head gasket. The head gaskets broke and started leaking coolant into the engine. The engine has 39,000 miles

While driving at normal road speed, the vehicle suddenly displayed multiple warnings at the same time indicating that AdvanceTrac (electronic stability control), traction control, and ABS were disabled, and the vehicle entered a reduced functionality state. These warnings appeared simultaneously without any hard braking, loss of traction, or driver input at the time. The warnings and system faults then cleared in a cascading manner over a short distance, with each system returning one after another while continuing to drive, without shutting off the engine. After approximately a few thousand feet, all warning messages disappeared and the systems appeared to return to normal operation on their own. This has occurred more than once since ownership. The first occurrence happened at approximately 50 mph. The second occurrence happened at approximately 20 mph and occurred only seconds before an emergency braking event in the rain to avoid a collision. At the time the warnings appeared, the vehicle had temporarily lost ABS, stability control, traction control, and related braking assistance systems, creating a serious safety risk during an actual emergency maneuver. After the events, an OBD-II scan was performed and no stored fault codes or diagnostic trouble codes were present. However, for the next several engine on/off cycles, the steering and traction control behavior felt abnormal, as if the systems were only partially engaged, even though no warning lights or messages were displayed. No permanent warning lights remained illuminated afterward. The problem is intermittent and difficult to reproduce. No collision occurred, no repairs have yet been performed, and the cause is currently unknown

Have a 2019 Ford Mustang 2DR 2.3L Ecoboost with 59,500 miles which I took to the dealership with a code P0302 and P0304 present, cylinder misfire, observed coolant level low, performed borescope in cylinder 2 and 4, found coolant intrusion, recommend long block engine replacement which would have cost me $10,728.85. Concern is that the engine can stall suddenly and may cause an accident. Ford Motor Company knows about these kind of engine issues with Ecoboost engines and have not offer any reasonable solutions. Vehicle VIN is the following: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Ford's 2.3L EcoBoost engine defect that causes coolant to leak into the cylinders, leading to engine failures and potential fire risks.

Blown Head Gasket @ 86,000 miles due to Block defect. Now I have to either pay to replace the Head Gasket with the expectation that it will fail again due to the block defect, or replace the whole defective block.

When placing the car in reverse the backup works sometimes and most times it does not. Similar to other Ford vehicles currently under recall. I am of the belief this recall should be expanded to include additional years and models.

Purchased just 2 months ago from ford dealer, after 1 week noticed shimming of engine on cold start, next incident overheat warning, filled with radiator fluid, noticed slow lowering of fluid level, next day car would not start at all. Towed to mechanic in which they report blown head gasket and all 4 cylinders damaged. After searching this site I found others had same complaint but no recalls. Evidently there is a lawsuit, how do I participate so I can get my beautiful car repaired ASAP?

Since this recall came out I have taken my car to the dealer(Port Orchard Ford, Port Orchard, Wa. 98366) and each time they say they can't do it because it has a super charger. I think it's because they would have to reinstall the super charger program. I've been told that they would be able to reprogram it because they installed it. On the recall notice it doesn't list any exceptions to not doing the recall. XXX XXX REf. Manufacturer Recall Number 22S37 NHTSA Recall Number 22V382 Dated: May 27, 2022

I am filing this complaint regarding a vehicle I purchased from Florida Fine Cars in Miami Gardens on [XXX}. The vehicle is a Ford Mustang GT with a Roush supercharger (VIN: [XXX] ). Immediately after purchase, the car exhibited serious performance and safety issues that were never disclosed by the dealer. Within hours of driving home, the vehicle showed severe power loss, hesitation during acceleration, and loud mechanical noises at highway speeds. These issues were not detectable during the brief, low-speed test drive the dealership provided. Additionally, by the next morning, the car emitted a strong plastic or chemical odor under the hood, which intensified in the Florida heat — suggesting a possible engine, exhaust, or emissions-related fault. The dealer misrepresented the condition of the vehicle, repeatedly claiming it was “fully inspected” and “in excellent condition.” However, a certified Ford dealership technician later confirmed that the car “ran like garbage” and required immediate diagnostic attention. These defects are potentially safety-related, as they directly affect the engine’s performance, drivability, and emissions integrity. The vehicle could stall, lose power during acceleration, or emit toxic fumes. Florida Fine Cars has refused to take responsibility, despite clear evidence that the car was sold with undisclosed defects. Their actions constitute false advertising, misrepresentation, and a disregard for consumer safety. I urge NHTSA to record this complaint and investigate whether similar vehicles sold by Florida Fine Cars (or others with aftermarket superchargers) have unreported safety or emissions defects. This poses a serious risk to consumer safety and compliance with federal motor vehicle safety standards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine - Blown head gasket This is a common issue with these engines and is a costly repair or potential engine failure.

Check engine light on. Code is p0301 for multiple cylinder misfires. At startup I can hear coolant sloshing around and white exhaust. Coolant is leaking into cylinder 1. The Ford dealer says it needs a new engine. 2019 ford mustang ecoboost at 55k miles.

Coolant intrusion into cylinder 2 at 26,000 miles. Was told by mechanic this is due to thin cylinder wall design between cylinder 2 and 3. And the thin coolant channel cut between them. A new engine block manufactured after 2020 was recommended because the engine design was changed to fix this issue. My warranty expired 4 months prior so I had to fix myself.

The contact owns a 2019 Ford Mustang. The contact stated that while driving approximately 85 MPH, the passenger’s side door ajar warning light illuminated, and the contact heard an audible chime. The contact stopped the vehicle and pushed on the door from inside the vehicle, and the door opened without using the door handle. The contact stated that failure had occurred three times. The contact became aware that the failure occurred after driving over a bump or pothole in the road. The contact stated that the power door locks were functioning with the key fob and while using the interior door lock button. The vehicle was taken to a local dealer, and the contact was informed that there was no recall or TSB related to the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 69,000.

On Repair Order #:[XXX] at Lorenzo Ford, the dealership technician documented the following: “Verified customer concern, DTC P0304 perform pinpoint test, inconclusive, perform coolant pressure test and found coolant intrusion into cylinder 4.” This confirms a coolant intrusion defect causing misfire and overheating — exactly the well-documented issue affecting 2.3L EcoBoost engines that is now the subject of a pending class action lawsuit (filed June 2025). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Since purchasing the vehicle (used) there had been several issues with the engine.

Powering steering has went out in the vehicle and the rac and pinon must be replaced.

I purchased this 2019 Ford Mustang Ecoboost 2.3L brand new in July 2019. It has been well maintained, regularly serviced by the authorized Ford Dealer where I purchase the car. It has never been in an accident, and has only 36,100 miles. This vehicle passed inspection last month. The check engine light came on, and then had rough cold starts. I have been informed by the service station that antifreeze is leaking into the engine, and a new engine is required (estimated cost of $11,000). After researching this matter, it appears that there is a design flaw with this vehicle, given the high number of similar occurrences with 2015-2019 Ford ecoboost vehicles. It is my understanding there is even a class action lawsuit related to this issue. Luckily, there was no accident resultant from this engine malfunction in my case, but the NHTSA should investigate this issue, given the high risk it poses to highway safety!

My vehicle experienced a blown head gasket due to a faulty engine block design at 56K miles. The car started running rough for 10 seconds upon a cold start up and was also misfiring. This is due to coolant intrusion through the gasket and it got into cylinder 3 which could have caused catastrophic engine failure or worse.There are several class-action lawsuits against Ford for the defect.Ford has not taken any steps to address this issue with the ecoboost engines on 2015-2019 models. Additionally, Ford did NOT provide relief to me and I had to pay out of pocket to fix this.

My door pops open while driving. You can hear it and the dash lights up that the door is ajar. Have to pull over and open and close the door. This has happened multiple times during various speeds and road conditions. Ford has recalled the door latches on the years prior but this year is not included. It has been occurring for over a year about 3 times a month.

The Back-up camera blanks out; blinks on and off; message says to see the dealer who wants $185 just to diagnose the problem. Is there a recall? and if not it should be. vehicle has 31,000 miles on odometer. Problem has be occurring since June 2025 and is still ongoing.

The contact owns a 2019 Ford Mustang. The contact stated that while driving at an undisclosed speed, it was extremely difficult to see through the rear glass. Upon closer inspection, the contact became aware that the rear glass made objects appear warped. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 3,700.

My vehicle recently had a head gasket leak due to a faulty engine block design. I noticed one day the coolant was lower than it should be but nothing concerning, over a month or so it got progressively lower & the car would also sputter/misfire on startups from time to time. This is due to coolant slipping through the gasket & getting into the cylinder & oil which can lead to catastrophic engine failure or worse. Eventually I got a check engine light & was told it was a misfire after running a diagnostic on the vehicles OBD2. I researched what the issue could be &it became more & more apparent that it was a head gasket issue. The oil was contaminated & coolant was getting very low. Apparently it’s a big issue since Ford is now facing a class action over the defect. The vehicle also has some issues with the transmission, for example ill start the car up on a cold California morning 50°F & let it warm up before driving & when I go into reverse after the car will jolt hard as if you were backing up & hitting something like a wall, even in the afternoon when you start it from a cold start & go into reverse it will do it. Not sure why but it’s concerning to say the least. The transmission also feels confused when shifting, when I’m in 4th about to push fit it will get confused & revs will drop slightly before going up again to up shift, also when downshifting due to braking the shifts can feel a bit hard, especially when needing to stopping fast. The engine & transmission are the most importantly parts of a vehicle & without them working properly is something no one should have to face.

The 10-speed automatic transmission (10R80) in my 2019 Ford Mustang GT began malfunctioning around 84,000–85,000 miles, displaying a consistent hesitation followed by a sudden jolt during acceleration between 15–30 mph. A Ford dealership confirmed the issue and diagnosed it as an internal leak in the clutch drum assembly, referred to as a “CDF drum internal leak.” The vehicle has not shown any warning lights or dashboard messages, and the symptoms developed gradually before becoming consistent. The malfunction causes the car to unexpectedly lurch forward during normal driving, which poses a safety risk to myself and others, particularly in traffic, at intersections, or when merging. This unpredictable behavior could lead to loss of control or rear-end collisions. The transmission remains installed in the vehicle and is available for inspection upon request; however, will be fixing it soon since it is my only car. To date, the vehicle has only been inspected by the dealership and not by the manufacturer, police, or insurance representatives.

5.0 GT Engine continues to lose power and has loud “clicking” when idling. First appeared after May 2025 oil change. Mustang dealer ran codes check - nothing shows up. Mustang dealer has recorded a video / audio of sound and recommends engine replacement. The engine only has 22,000 miles on it .

There is TSB that was issued on the shift forks of the 2018-2019 Ford mustangs where aluminum shift forks were originally installed which led to cracking and breakage. Due to this a TSB was issued reverting back to them using steel. My son purchased a 2019 Ford Mustang with only 9000 miles on it three months ago and this part has broke and no one wants to cover the Repair. This should be covered Repair. There should be a recall.

Blown head gasket causing coolant to leak into the engine at 49,000 miles

Coolant leaked into my engine cylinder blowing my head gasket . This is due to poor design from Ford. The cost to replace the engine is about $12,000

A vehicle was listed for sale in June 2025 with an odometer reading of 115,152 miles. However, a CarFax report dated March 13, 2025, showed the mileage as 37,707. This is a discrepancy of over 77,000 miles in less than three months, raising serious concerns about odometer tampering or title fraud. The issue was discovered prior to vehicle delivery, and the transaction was canceled. The dealership has not provided any explanation for the mileage increase. This discrepancy may mislead future buyers and compromise the vehicle’s maintenance and safety records. The vehicle was not inspected by a mechanic before cancellation. The concern has been reported to the Better Business Bureau (BBB), California DMV, and CFPB.

Vehicle was purchased new in 2019 and in 2022 my transmission started with harsh gear changes which resulted in a reprogram/relearn of the transmission. As of May 2025 my transmission is doing the same and has now caused my vehicle to stall while at a red light. In addition to this I have not seen any warning signs or check engine lights.

There is a coolant leak and that has caused significant damage to the engine due to a bad head gasket by poor manufacturing of the engine.

We purchased a Ford Mustang for our daughter 6 years ago, and have had the following ongoing dangerous and expensive widespread issue, 6 incidents to date, caused by Ford knowingly using soy based wiring (as opposed to petroleum based) for environmental reasons, that attract rats like it was cheese. The rats have been eating through essential wiring and once in the car also eating hoses and insulation, putting our daughter’s and others lives in grave danger and costing us thousands of dollars in continuous repairs, the last time rats ate through her brakes! (luckily discovered by warning lights in her car before her brakes failed) Ford is very aware of this issue and receive many complaints but do nothing, except refer me to you after I filed a complaint with them. No warranty covers this. Only my neighbors who don't have cars with soy based wiring don't have this issue, showing that this is clearly the cause. In a futile attempt to combat this, we have expensive monthly exterminator rat service, noise makers in her car, glue pads under her car, in her car (removed when driving), spray peppermint and bleach, and check the car daily. (Governor Newsom banned rat poison in Calif making it more challenging) But these expensive and time consuming measures are not full-proof as evidence of our continual costly repairs, and nothing will work until the root cause is addressed, the soy wiring. Ford needs to replace soy based wiring with petroleum based wiring, pay for all rat damage retroactively and future repairs until the soy wiring is replaced. (I have copies of all repair receipts, dating so far from Nov 2019 through April 2025) Just one of many article links in a quick google search that shows this is a widespread issue: "Rodents can’t get enough of Fords soy coated wiring and that’s a big problem!" [XXX] Please do something because Ford won't. (you ask date of incident, I have 6, I put most recent ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Mustang. The contact stated that while shifting from reverse(R) to drive(D) or from park(P) to drive(D), the vehicle jerked before shifting into the intended drive mode. While driving at approximately 50 MPH, the vehicle was shaking abnormally while accelerating. The check engine warning light had illuminated intermittently. The wrench symbol was displayed on the instrument panel, and the vehicle lost power. They waited for a while before restarting the vehicle. The failure was intermittent. The vehicle was taken to the dealer, who diagnosed that there was a failure with the transmission, but had not determined which part in the transmission had failed. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

Took car into dealership because it was running rough at start up and check engine light came on. They told us today that coolant leaked into cylinder requiring head gasket repair and pissible engine replacement. The car has less than 40,000 miles, has been gently driven, with full service records from the dealership and the extended warranty just ended in July 2024. Reading online forums, this is a very common issue due to design flaw of the Ford Ecoboost engine. What recourse do we have?

The contact owns a 2019 Ford Mustang. The contact stated while driving at various speeds, the front driver’s and passenger’s side windows would intermittently lower independently. The vehicle was taken to a local dealer where the software was updated, relubricated, and other repairs were performed; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.

The contact owns a 2019 Ford Mustang. The contact stated that the check engine warning light remained illuminated, and upon inspection, the contact became aware that there was coolant leaking from the exhaust system. The vehicle was taken to a local dealer to be diagnosed, and it was determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 54,807.

The contact owns a 2019 Ford Mustang. The contact stated while driving at undisclosed speeds and attempting to accelerate, the vehicle failed to accelerate as intended but started decelerating instead. During the failure, the contact would pull over to the side of the road, shift to park, turn off the vehicle, and then wait a while before restarting the vehicle for the vehicle to drive as intended. The failure also occurred while attempting to accelerate while idling. The contact stated that for several months during the failure, the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that there was a misfire in cylinders #2 and #3. The dealer reset the computer to remove the code. The contact stated that three days later the check engine warning light was illuminated again. The vehicle was returned to the dealer who detected a misfire in cylinder #1. The spark plugs, crankshaft sensor, and coil packs were replaced. The check engine light was no longer illuminated; however, the failure persisted. The failure became more persistent, and the contact was pulling over to turn off and restart the vehicle more often. The contact had decided not to drive the vehicle due to the consistency of the failure. The dealer was contacted and confirmed that the failure was common for similar vehicles. The dealer diagnosed that the head gasket had failed; however, it was not recommended to be replaced due to the failure recurring after the repair was completed. The dealer recommended that the engine be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and filed a case. The manufacturer confirmed that there was no recall on the VIN for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 42,000.

The contact owns a 2019 Ford Mustang. The contact stated while driving or while the vehicle was parked, the vehicle was leaking coolant. The contact stated that while washing the vehicle, the contact became aware that coolant was leaking from the engine compartment. The vehicle was taken to the local dealer where it was diagnosed and determined that the coolant pipe needed to be replaced. The contact stated that the battery was replaced, the oil was changed, and an unknown software was updated. The manufacturer was notified on the failure but offered no assistance. The approximate failure mileage was 16,600.

My 2019 Ford Mustang Shelby GT350 was driving fine until all of a sudden I got a check engine light on the dash. The vehicle was not as responsive as usual and was shaking a little bit at idle. I shut the car off and then had it towed to the Ford dealership for further analysis. After inspection at a dealership it was identified, that my engine had failed. Cylinder 8 would not hold compression and had cracked the engine block. This failure can cause complete engine failure and can be a risk to the driver, passengers and anyone else in traffic.

Began over last month with difficulty or rough engine start in mornings Then engine overheated once and continues to lose coolant without visible sign of any leakage. Scan error codes P0300, P 0303, P 0304. Now with excessive steam/smoke out tail pipe when it’s started. Took to mechanic where they verified engine coolant is in atleast, cylinder #3. My safety and that of others is the engine can fail or completely break or explode while driving, causing failure to be able to control vehicle, possibly resulting in a crash or even death.

When the car is going 70+ MPH the doors will unlatch and open if they are not held shut. This was a recall on earlier models but not the 2019.

The contact owns a 2019 Ford Mustang. The contact stated while the vehicle was parked, the driver's and passenger's side seat belts failed to retract. The vehicle was taken to the dealer where it was diagnosed with a delay in the seat belt retractor. The contact was informed that the driver's and passenger's side seat belts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 46,791.

Blown head gasket. 26k miles. Only 6 months outside of warranty. Car is lightly driven on local roads . Routine maintenance by dealer up until end of warranty.

While driving at approximately 40 MPH, my vehicle briefly sputtered, and the check engine light was on. The vehicle seemed to return to normal functionality afterward, but upon inspection at a FORD dealership, I was informed that coolant intrusion had caused damage to the engine. As a result, I was advised that the engine needs to be replaced. There are many others that have complained about this problem and to solution. My car has 81.5k miles on it.

Vehicle's engine power has cut off both while driving and upon turning ignition off to where nothing electrical is operable including display to dome lights. Car has self reset anywhere from 2 min up to 25 min Car is disabled and could result in injury if driving in an unsafe area with other obstacles and(or) traffic. Unknown of dealer was able to replicate. PCM was refreshed after checking car for error codes. Check engine light did show a total of 2 time out if the estimated dozen occur ancestors like this.

Noticed vehicle was running rough on idle intermittently when sitting at a stop. I thought this was due to it being a very cold winter where I am located, but after a couple months, check engine light came on and was immediately brought in for service. Coolant was found leaking into a cylinder and I had to have head gasket as well as upper portion of engine replaced. From the research I have done there have been a lot of people with the same issue as mine and a design flaw in spacing between cylinders. Incident occurred less than 10,000 miles out of warranty and was not covered.

The contact owns a 2019 Ford Mustang. The contact stated that a ticking sound was coming from underneath the hood of the vehicle while driving at various speeds and while the vehicle was idling. The contact stated that the RPM dropped while idling and while decelerating. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with a failure in the lifters inside the cam phaser. The vehicle was not repaired. The vehicle was taken to another dealer, Lithia Springs Ford (870 Thornton Rd, Lithia Springs, GA 30122), where it was diagnosed with the same failure. The dealer informed the contact not to repair the vehicle due to the engine's design being known to have the failure. The contact was informed that the failure was related to TSB: SSM52334, NHTSA ID Number: 10251951 (Engine and Engine Cooling). The vehicle had not been repaired. The vehicle had been taken to a certified mechanic who confirmed the diagnosis. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 94,000.

The contact owns a 2019 Ford Mustang. The contact stated that upon starting the vehicle, the instrument panel went blank. The vehicle was taken to two dealers however, the dealers were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was also notified of the failure and provided the same information as the dealers. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V076000 (Electrical System). The failure mileage was approximately 8,000.

Power steering went out. Made turning very difficult. Then when you would turn either way it would jerk the steering wheel the opposite way. Caused me to run off the road. Car was towed to repair shop. According to repair shop the rack is not available my car has been in the shop almost a month. The labor is 4 hours but there is no available parts to repair it.

I had a solid check engine light 2 days ago and called my local Ford dealership and made an appointment for the next morning. I had not experienced any problems that I really noticed with the performance of the car, maybe some rough shifting. I waited at the dealership while the assessment was done and they said they would have to keep it overnight to do a head gasket test. They called this morning and said that I could come get the car if i needed it but I would need to keep a check on the coolant. I decided to leave the car at the dealership. After the call, I researched the web for similar issues that this particular mustang might have and I started to worry after the info I found and the similar comments on the 2019 mustang owners on this website.

Driving down the interstate two days in a row and my passenger door just opened. First I thought it was just the indicator light, but when I looked over and heard the wind noise I pulled over immediately. The passenger door was opened. I shut it and continued on and it happened 3 more times.

Backup camara is not working

Second oil pressure switch in less than three months. It is a pain to get to the oil pressure switch where it is located. The switch fails and shows that there is 130+ oil pressure. Freaks the computer out. Second switch in less than three months. Factory Ford switch GN1Z-90290-D 1X is the part number.

The contact owns a 2019 Ford Mustang. The contact stated while starting the vehicle, there was white smoke coming out of the exhaust pipe. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed. The dealer determined that the head gasket replacement and a post repair inspection needed to be performed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

The contact owns a 2019 Ford Mustang. The contact stated that while driving 70 MPH, the instrument panel blacked out, disabling all electrical systems. The driving assist, speedometer, A/C and other electrical systems all failed to operate as needed. The contact was able to coast to the side of the roadway and turned the vehicle off for several minutes. The vehicle was restarted; however, the failure was not self-corrected. The vehicle was towed to the dealer and the failure was linked to NHTSA Campaign Number: 22V382000 (Power Train) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000.

The contact owns a 2019 Ford Mustang. The contact stated while driving at various speeds, the vehicle was experiencing hard shifting, and the transmission was slipping. The contact stated that the vehicle was taken to a transmission specialist, where the contact was informed that the transmission fluid was low, and a quart of transmission fluid was added to the vehicle. The contact stated that the failure recurred 6 months later. The contact stated that the vehicle failed to respond while depressing the accelerator pedal from a complete stop, and the vehicle had become undrivable. The message "See Manual" was displayed. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 65,000.

The contact owns a 2019 Ford Mustang. The contact stated that during a routine oil change, the technician observed that the coolant level was low. The coolant reservoir was filled however, the contact reported that when another oil change was made, the coolant level was again very low and was refilled. The contact stated no warning light was illuminated. However, the contact stated that he noticed a small cloud of white smoke emitted from the exhaust pipe when he started the vehicle one morning. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into cylinders #2 and #3 and that the head gasket was damaged and needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that this was a known failure with the 2.3-liter EcoBoost engine. The manufacturer was informed of the failure. The failure mileage was approximately 66,250.

The contact owns a 2019 Ford Mustang. The contact stated while driving 40 MPH, the vehicle briefly sputtered before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 88,000.

My 2019 Mustang EcoBoost 2.3L i4 has experienced the coolant leak described in the on going lawsuit. I have serviced the vehicle on time Everytime and I still had to pay $10K to have the motor replaced. Why has the Mustangs not been mentioned in the lawsuit nor recalled for this?

The contact owns a 2019 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinders #1 and #3, requiring the replacement of the spark plugs and ignition coil. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who determined that coolant intrusion had damaged the engine, requiring the engine to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 71,000.

TWO PIECE LUG NUTS. DEALER WILL NOT ROTATE TIRES BECAUSE OF SWELLED LUG NUTS. REASON GIVEN DAMAGE CAN OCCUR AND I COULD NOT CHANGE A TIRE IF I HAD A FLAT, BECAUSE MY LUG NUT WRENCH WOULD NOT FIT THE LUGS. I HAVE ANOTHER FORD WITH THE SAME PROBLEM. I SHOULD NOT HAVE TO PAY FO R NEW LUG NUTS, THIS SHOULD BE FORDS' RESPONSIBILITY!

The contact owns a 2019 Ford Mustang. The contact stated while driving and reversing at an undisclosed speed, the park-aid fault, and pre-collision assists were not available, and another unknown message was displayed. Additionally, the rear-view camera was inoperable while reversing. The gear indicator failed to display on the instrument panel. The rev-matching feature was also inoperable while downshifting. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V382000 (Power Train). The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The dealer informed the contact that the vehicle had previously been repaired under NHTSA Campaign Number: 22V382000 (Power Train). The failure recurred, and the vehicle was taken back to the dealer. The dealer determined that the clutch, flywheel, and slave cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 23,000.

Bought the car for my son August 2. The engine light came on the end of October, the Ford dealer was backed up once they took a look at it in the beginning of November. They told me I needed a whole new engine due to a coolant intrusion problem. Where I bought the car from state it came with a 12 month/12,000 mile warranty but warranty company is not covering that issue. This should be a recall and the engine should be completely covered.

The backup camera often is not available, or the screen is badly distorted, cuts in and out, or image looks like ghost. There was a recall for 2015 to 2018 Mustang, but my 2019 Mustang EcoBoost Convertible Premium does the exact same thing as the 2015 to 2018 Mustang. I took it to the dealer for repairs, and was told that it is not covered by the recall. I tried to fix the problem myself, but it still happens at times.

I drive a manual 6 speed mustang gt 2019 the hazard that this vehicle is presenting and have seen many others complain about with a similar isssue that can be lethal causing an accident injury or even death. The mustang is known to have a reverse lockout feature with a collar and a plastic assembly where the shifter is, but it seems as it was poorly designed or poorly assembled as the problem many mustang owners are having ;such as me is that the vehicle will go in to reverse gear without lifting up the collar or in other words without disengaging the reverse lockout so instead of going into first gear it will go into reverse same goes for the second gear. I put the clutch in and put it in first or second gear or even just slightly pushing the shifter towards me and the reverse camera will turn on that is very unsafe and dangerous I recall this being also a dangerous thing for the Shelby gt350 recall number 19B34 it’s not only a issues on those vehicles but also on the mustang 2019 Gt and other years

On several occasions, the passenger door becomes unlatched while driving. Sometimes multiple times in one commute. The door doesn't fully open, but certainly allows for wind noise and "DOOR AJAR" display to go off with audible alarms. Also, the passenger window's auto/short drop feature isn't working and the window does not go back up fully, allowing water, insects, and other hazards to enter the cabin of the vehicle. It seems to be an electrical issue, as unplugging the battery with the door open as the window is rolling down automatically will TEMPORARILY fix the issue. But, as soon as the door is opened, or the window is lowered, the issue reappears.

Check engine light kept coming on for a misfire after my car was shaking in idle for months. By the time check engine light came on, the code read misfire cylinder 2. Assumed at first it was spark plugs or ignition coil, so I replaced those and still was having the issue. Check engine light was still coming on and misfire was still happening. Took car to auto shop and was told I need a new engine due to coolant leaking from engine into cylinders. Took car then to Ford dealership for them to review the problem and they came up with same conclusion and even said that this is a common problem with the Ecoboost engines. This is a KNOWN problem by Ford, and they have since corrected the issue with a new and improved engine, however they expect customers to pay for their defective engine replacement. My car is at 62,000 miles. It should not need a new engine. They sold me the car new, when Ford was well aware of this common issue which can become extremely dangerous.

The contact owns a 2019 Ford Mustang. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The vehicle experienced misfiring, and a knocking sound was coming from underneath the vehicle while shifting into reverse. There were fumes coming from outside the vehicle. The vehicle was taken to the local dealer who diagnosed that the driveshaft was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 25,538.

The contact owns a 2019 Ford Mustang. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle inadvertently jerked three to four feet forward. The contact stated that the transmission started to shift aggressively back and forth. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be factory reset. The vehicle was repaired; however, the contact stated that months later the failure recurred. The vehicle was taken back to the dealer where the transmission was factory reset again however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

You have a recall listed for my cart but listed it as fixed. I never took the car in for service to get it fixed and I am experiencing the issue in the recall. NHTSA CAMPAIGN ID:19V076000. My instrument cluster goes blank for about 5-10 seconds while driving. This has happened several times in the last few weeks. I tried to call ford and have them look into this but they will not even tell me where the recall was performed and are telling me this is customer cost item even though the exact thing the recall describes is happening to me. They would not even provide verification that the recall was performed.

The contact owns a 2019 Ford Mustang. The contact researched online and found NHTSA Campaign Number: 22V382000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer and the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an undisclosed failure with the vehicle and the vehicle was no longer drivable. The vehicle remained at the dealer. The failure mileage was approximately 17,000. Parts distribution disconnect.

The short drop and bounce up on the drivers and passenger side windows continuously faults and fails to return to the proper position when the door is closed. There are thousand online with the same issue. I am now going to replace the passenger window motor for the third time since I cannot troubleshoot the issue any longer. The dealer has replaced the motor for the same issue and I am now out of warranty so I fix it myself. This seems to be a recurring issue on my car and for others with this generation mustang and should be addressed by Ford at this point Any assistance at this point would be greatly appreciated. Ahold not be happening as regularly as it is

Cylinder number 2 on the Engine block is leaking antifreeze.

Passenger door ajar on dash Then checked and seen door that was once completely closed had in fact unlocked itself and cracked open slightly after rolling over a normal bump on street. No one was in seat at the time but definitely could’ve put Passenger in danger or driver. Thankfully was not on freeway at the time. Problem has occurred 3 times so far in a two week period. Issue will be reported to dealer on the matter no later than 05/26/23 No other personnel has been informed, came to immediately alert nhtsa on the matter.

Backup camera is having issues. Fuzzy picture and occasionally says unavailable on display.

The 10 Speed Auto has the tendency to Jerk, Bang gears and clunk while driving normally,. It also can just have sudden jerks while braking which has sometimes had it not being able to brake and coming a lot closer to the front car then I could feel comfortable with.

All the lug nuts on my vehicle needed to be replaced due to swelling of the lug nut. The lug nuts were almost impossible to remove. If I would have had a flat tire the tire could not have been removed from the side of the road which is a safety hazard. I had the lug nuts replaced at Friendly Ford in Las Vegas, NV. I was told by the dealership this is a normal problem with the lug nuts Ford is using now. I live in the desert so I am confused how moisture can cause lug nuts to swell when there is very little humidity. This is a known problem for many Ford vehicles why are they allowed to put defective parts on vehicles?

I was driving on the the 215 Freeway in Las Vegas and the car started to shutter with a loss of power in the engine. The check engine light starting blinking orange. I was going downhill so I let the car coast while I tried to pull off the road. After about 15 seconds the engine stabilized and the check engine light stopped blinking and stayed a solid yellow. I pulled the car off the road and let it rest. I was able to get the car home and took it to V & V Auto in Las Vegas the first appointment I could make. I was told coolant was leaking into the engine and the head gasket needed to be replaced. The mechanic told me this is a design flaw with the Ford EcoBoost Turbo Engines. Why is Ford allowed to put faulty engines on the road? I only had 64000 miles on the car at the the time and I have always had the car serviced.

The contact owns a 2019 Ford Mustang. The contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed back to the independent mechanic, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced again. The vehicle was repaired; however, the failure recurred, and the independent mechanic advised having the vehicle diagnosed by a local dealer. The vehicle was then towed to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 106,000.

As I was driving on the highway I slowed down due to traffic and I noticed a drastic change in the brake system responsiveness Applying regular pressure to the brakes did not stop the car. A brake system warning message appeared and I had to apply both feet to the brakes to stop the vehicle.

The contact owns a 2019 Ford Mustang. The contact stated upon servicing the vehicle, the dealer informed her that the outer shell of the lug nuts was swollen, hindering the replacement of tires. The dealer replaced all 16 lug nuts. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 54,136.

The contact owns a 2019 Ford Mustang. The contact stated while driving at an undisclosed speed for approximately 15 minutes, the rear-view camera, traction control, Forward Collision Avoidance and Blind Spot Detection became inoperable. There was a beeping sound detected. The contact stated that the check engine, Blind Spot Detection, Hill Start Assist, Back Over Prevention camera, and gear selector warning lights were illuminated. The vehicle was taken to the local dealer where the failures were confirmed, but the vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 22V382000 (Power Train). The manufacturer was contacted and referred him to the NHTSA hotline. The failure mileage was 3,700.

I have taken my vehicle to Ford. Called Ford as well. And when at a stop, and while in drive, my car will lunge/ jerk and if my car was behind a vehicle too close could hit it. I also believe that If a person were in front of the vehicle it could lunge forward into them. I see in google that many 2019 mustang owners have reports this as well. This jerk/ lunge has happened a hand full of times. Two Ford dealerships and ford.com have advised they do not have reports from consumers on this.

My name is Michelle Wright and I have purchased Ford vehicles most of my life. I love Ford vehicles and have had amazing experiences with Westlie Ford and Landmark Ford. I purchased my vehicle at Vancouver Ford, which is the most unprofessional and unethical dealership. My story starts October 2021, when I purchased a 2019 Ford Mustang from Vancouver Ford. I paid cash for the vehicle and was provided an AutoCheck, not a Carfax the day I had purchased this car. Over the last 8 months I have had several issues that made think my car was an accident but was assured it was never in an accident. After pulling the Carfax, I realized it was in a wreck and had an accident date of July 2019. This led me to look for an accident report, which was filed by a Portland Police officer on July 23, 2019.

Passenger door unlocked and opened by itself while driving 75mph with no one in the passenger seat. Appears to be the same issues as the 2011 - 2017 mustang recall.

The instrument panel, which is entirely digital with no actual dials or needles, stopped working and went totally black for a short period of time while I was driving.

Heated/cooled driver's seat stopped functioning due to a shorted or overloaded wiring harness causing a small electrical fire at the harness.

The performance of the car is impacted by the following: Service Advance Trac Steering Assist Fault Service Required Hill Start Assist Not Available. As a result, the vehicle drivetrain aggressively responds with drop in RPM and Steering Wheel gets tight; to a point the car is hard to navigate

The contact owns a 2019 Ford Mustang. The contact stated that while driving at an undisclosed speed, the instrument cluster went blank for several seconds. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The dealer informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 19V076000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 45,500.

My car has started to have problems with some of its features. Cruise control, pre collision assist, traction control, back up camera and some other features have all become unavailable.

In the last 5 months I have had at least 3 incidents where the electronic dash goes blank, while driving. So far it had come back on within a short time. I took it to the dealer and they said they tried reprogramming it (but also said they found nothing wrong). The dealer said that reprogramming didn't fix it so they ordered a part. That was March 22, 2022 and the last time I heard anything from Brighton Ford - no idea if they ordered the part or did anything and no contact in over a month.

I parked my manual car at work. Put the emergency break on and the break disengaged on its own and 15 mins later the car ran into the metal frame of a pick up truck.

My my trunk has a set of cords that have been caught in my trunk door and severed in half. They are then too short to fix. Basically Im stuck I do believe it wasn’t thought through very well. I have a 2019 eco boost convertible in which the adaptive cruise control has never worked. Current PROBLEMS(these are all on my Ford app) -Restraints indicator lamp Warning - pre collision assist not available VEHICLE HEALTH REPORT: PROBLEMS 1. Power train malfunction / reduce power 2. Brakes & suspension 3. Restraints & driver assist 4. Check fluids & Filters 5. Recall - door latch 21N10

On 11/27/21 I was driving my 2019 mustang GT convertible with approx 15,000 miles. While going around a curve (not at an excessive speed) on dry pavement, the car became uncontrollable and began to spin out. As much as I tried to brake and steer into the slide, the car became more and more uncontrollable and felt as though it were speeding up. I only came to a stop after slamming into a tree and rolling over to the other side of the road. Vehicle is a total loss. I was lucky and only suffered minor injuries, but it very easily could have been much worse. The police and paramedics who arrived at the scene were expecting a fatality or severe injuries. In the end I was ticketed for failure to reduce speed. I'm losing my mind explaining to the police and insurance that the car sped up on its own and all control of the vehicle were lost. I am in danger of losing my license because of this and no one is believing that this could possibly happen and convinced me to state that I was probably driving too fast. This is a deadly problem. The internet is full of videos demonstrating this same problem: complete loss of control in a low speed turn. Before you ask, I wasn't racing, I wasn't drifting, I wasn't spinning my tires or doing donuts; I was just trying to go home to my kids who almost lost their father. If there is any saved data or physical evidence that needs to be saved, action is needed ASAP before the insurance company scraps it. Also, it should be noted that in the week leading up to the accident, the rear end would become loose when going around corners. I had planned to have it addressed at the next oil change.

Swollen lug nuts. Unable to have regularly scheduled rotation as they could not be removed. Was advised to purchased new lug nuts.

Electronic power steering makes a grinding noise at low speed when turning steering wheel. The noise is getting progressively louder.

The contact owns a 2019 Ford Mustang. The contact stated that the vehicle was jerking while idling at a stop light. The failure recurred while driving at highway speeds exceeding 65 MPH. The contact stated that the vehicle would eventually regain stability. The contact took the vehicle to the dealer and the radiator cooling fan was replaced. The dealer also diagnosed that the transmission gasket was leaking. The vehicle was repaired. The contact stated that the failure recurred while driving 80 MPH. The contact depressed the brake pedal and the PUSH to START button simultaneously to regain normal vehicle operation. The failure persisted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 20,000.

The 10 speed automatic transmission is not shifting properly. The car lurches and it feels/sounds like the transmission is going to fall out of the car when putting the car in drive or reverse from park. There is hesitation while shifting during acceleration. The car should downshift to a lower gear when extra power is needed. Also, the transmission shifts hard when coming to a stop and feels like undo wear and tear is being placed on the transmission. The issues I am having are the same I see other Ford Mustang and Ford F150 owners are having with the transmission. I want this issue fixed and the car is available for inspection. Also, this issue has been ongoing since Jan 2021 when I purchased the car used.

The contact owns a 2019 Ford Mustang. The contact stated that the front passenger door failed. The contact stated while driving at various speeds the front passenger’s door was unlatched independently. The contact received a warning on the instrument panel that the passenger’s door was unlatched. The contact was able to move onto the road shoulder and secured the front passenger door latch. The contact stated that the failure recurred several times. The vehicle was taken to the dealer to have a diagnostic test performed. The manufacturer advised that the vehicle was not included in NHTSA Campaign 17V652000 (Latches/Locks/Linkage). The vehicle was not repaired. The approximate failure mileage was 35,000.

Car was taken to FORD for diagnosis because it was running oddly and the service light kept coming on. After taking it in Ford said there was nothing wrong with it and 2 days later it blows a head gasket and comes to a screeching halrt and the motor seizes.

when i start my car the digital dash would just be black so i cant see how fast im going at all

While driving on highways, passenger door will suddenly partially unlatch and open door warning tone and advisory displays on the dash. I must pull over in order to open and reclose the door. First event was several months ago and I assumed it was an isolated event. It has increased in frequency to at least once a week. The door is closed and locked yet it comes partially unlatched and seems to only occur at highway speeds between 60mph and 75mph. Highly distracting when driving on interstate highway and I am unsure if it comes unlatched all the way since I have not had a passenger when this occurs. Poses safety hazard both as distraction and unsafe door lock.

TL* THE CONTACT OWNS A 2019 FORD MUSTANG. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE LCD DASHBOARD FAILED INTERMITTENTLY TO LIGHT UP. EXCEL FORD OF CARTHAGE (2228 SOUTHEAST LOOP, CARTHAGE, TX 75633) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 12,480.

TL* THE CONTACT OWNS A 2019 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT 15 MPH, THE CONTACT HEARD A KNOCKING SOUND IN THE ENGINE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE AND HAD THE VEHICLE TOWED TO BILL CURRIE FORD (5815 N DALE MABRY HWY, TAMPA, FL 33614) WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO BE REPLACED. PRIOR TO THE CONTACT OWNING THE VEHICLE, THE PREVIOUS OWNER HAD THE ORIGINAL ENGINE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.

REAR WINDOW DEFROSTER SHATTERED GLASS

ON OCTOBER 20, 2020 I WAS DRIVING MY 2019 FORD MUSTANG 5.0 GT TO WORK. AS I WAS DRIVING DOWN THE HIGHWAY, I BEGAN TO SMELL A BURNING PLASTIC ODOR. IT GOT STRONGER SO I PULLED MY CAR OVER ON THE SHOULDER TO INSPECT IT. I GOT OUT AND GOT DOWN ON MY KNEES TO CHECK AROUND MY STEERING COLUMN, UNDER MY DASH AND DRIVER SEAT BUT SAW NOTHING HOWEVER THE ODOR OF BURNING PLASTIC GOT STRONGER. I WENT AROUND TO THE PASSENGER SIDE AND DID THE SAME INSPECTION AS I DID ON THE DRIVERS SIDE. AS I WAS DOING THIS, I LOOKED UP AND SAW SMOKE COMING FROM UP UNDER MY DRIVER'S SEAT. I RAN AROUND TO THE DRIVER'S SIDE AND FIRE WAS COMING UP FROM UNDER THE SEAT AND SHOOTING UP THE BACK OF MY DRIVER'S SEAT. I GRABBED MY PURSE AND WORK BOOKLET, GRABBED MY PHONE AND DIALED 911. THE INSIDE OF MY CAR WAS COMPLETELY ENGULFED IN FLAMES IN LESS THAN 1 MINUTE. TRAFFIC STOPPED ON THE HIGHWAY DUE TO THE SMALL EXPLOSIONS AND FLAMES. FIRE TRUCKS, HIGHWAY PATROL AND SHERIFF'S STARTED SHOWING UP AND A SHORT WHILE LATER THE CAR WAS FINALLY EXTINGUISHED AND TOWED AWAY.*DT*JB*DT*DT*DT

PASSENGER SIDE DOOR WILL UNLATCH AND OPEN WHILE DRIVING, THE DIGITAL ALERT WILL COME ON AND SAY DOOR AJAR. SEEMS TO DO THIS WHEN YOU'RE DRIVING ANYWHERE FROM 20 TO 40 MPH.IT HAS HAPPENED A TOTAL OF 4 TIMES IN THE LAST 2 WEEKS.

ELECTRONIC DASH PANEL GOES BLANK. VEHICLE ONLY HAS 1800 MILES . IT HAS HAPPENED SEVERAL TIMES. SEEMS TO BE ONLY AT NIGHT AFTER STOPPING ON AN ERRAND AND THEN GETTING BACK IN AND RESTARTING. HAVE HAD IN A FORD DEALERSHIP AND THEY STATED THEY CAN'T FIND ANYTHING WRONG. THERE WAS A SAFETY RECALL ON THIS PROBLEM FOR MUSTANGS MANUFACTURED IP TO 1/19. MINE WAS BUILT IN 4/19.

DIGITAL DASH GOES BLANK FOR FEW SECONDS WHILE DRIVING. DEALER CAN'T REPLICATE THE ISSUE AND SAYS THERE'S NOTHING THEY CAN DO.

I NOTICED PREMATURE INNER TIRE WEAR ON THE FRONT LEFT TIRE. I TOOK THE VEHICLE TO MY LOCAL FORD DEALERSHIP FOR REPAIRS. THEY VERIFIED THE ALIGNMENT WAS INCORRECT ON MY VEHICLE AND CAUSED THE TIRE DAMAGE BUT WOULD NOT WARRANTY COMPONENTS DUE TO "AFTERMARKET WHEELS AND TIRES" INSTALLED ON THE REAR OF MY VEHICLE. I CONTACTED FORD CUSTOMER RELATIONSHIP CENTER. CUSTOMER RELATIONS CONTACTED THE DEALERSHIP AND THE DEALERSHIP STATED THE ALIGNMENT WAS CORRECT (DESPITE A PRINT OUT GIVEN TO ME SHOWING IMPROPER ALIGNMENT). CUSTOMER RELATIONS SUGGESTED I TAKE THE VEHICLE TO ANOTHER DEALER AND INSTALL MY FACTORY WHEELS AND TIRES ON THE VEHICLE. I DID AS SUGGESTED. THE SECOND DEALER CORRECTED MY ALIGNMENT ISSUE AND SUBMITTED A CLAIM FOR TIRE REPLACEMENT. FORD DENIED THE WARRANTY. I CONTACTED THE CUSTOMER RELATIONSHIP CENTER AND THEY STATED "MOST COMMONLY THIS IS DUE TO AFTERMARKET PARTS BEING INSTALLED". I REITERATED THAT THERE WAS "AFTERMARKET WHEELS AND TIRES" INSTALLED ON THE REAR OF THE VEHICLE BUT THE FACTORY PARTS WERE RE-INSTALLED DUE TO THEIR SUGGESTIONS. MY CAR CURRENTLY HAS 18,557 MILES ON IT AFTER VISITING 2 DEALERSHIPS WITH NO PREVAIL AND I AM EXPECTED TO PAY OUT OF POCKET TO REPLACE TIRES THAT WERE DAMAGED AT NO FAULT OF MY OWN WHILE FORD HIDES BEHIND MODIFIED PARTS THAT ARE IN NO WAY RELATED TO INCORRECT FRONT ALIGNMENT. *TR

2019 MUSTANG GT EQUIPPED WITH MT82 FROM FACTORY (D-4) HORRIBLE TRANS CARS ONLY GOT 4000 MILES THE SHIFTS ARE HARSH REENGAGEMENT IS INACCURATE AND COULD LEAD TO FAILURE , DISAPPOINTING FROM FORD AND IVE BEEN A MUSTANG FAN SINCE THE AGE OF 7 . THE CLUTCH PEDAL IS AWFULLY LIGHT AND CANT EVER FEEL ENGAGED POINT , NEEDS TO REPLACED OR FIXED TO PAR .

2019 MUSTANG WITH 6-SPEED MANUAL TRANSMISSION PROBLEM. SELLING FORD DEALER DENIED ANY ISSUES WITH IT. HAD A SCRATCH BETWEEN 5 AND 6TH GEAR FROM DAY ONE. *TR

ALL 18 & 19 MUSTANG HAVE A DEFECT FROM THE FACTORY PASSENGER SIDE FRONT BUMPER UNDER HEADLIGHT HAS A NOTICEABLE GAP SEPARATION. DEALERSHIPS WILL NOT REPAIR IT TELL CUSTOMERS THAT THEY DAMAGED IT BY SCUFFING THE BOTTOM OF THE BUMPER. I AM A LICENSED AUTOMOTIVE TECHNICIAN THIS DEFECT IS BEING IGNORED. *TR

CAR WOULD NOT TURN OVER. WHEN I PUSHED THE BRAKE DOWN TO PUSH THE START BUTTON THE BRAKES MADE A WEIRD NOISE AND IT SAID BRAKE SYSTEM FAILED ACROSS DASH. ALL THE LIGHTS CAME ON AND WOULD TRY TO START OVER BUT WOULD NOT. THE BRAKES LOCKED UP AND THEN THE CAR COMPLETELY DIED DUE TO THE HEAD LIGHT STARTED FLASHING AND COULDN'T TURN THEM OFF. THE CAR WOULD NOT LOCK OR UNLOCK. COULD NOT POP OPEN THE HOOD OR TRUNK. *TR

TL* THE CONTACT OWNS A 2019 FORD MUSTANG. THE CONTACT STATED THAT FOUR MONTHS AFTER THE VEHICLE WAS PLACED IN STORAGE, THE CONTACT BECAME AWARE OF A LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO EIDE FORD LINCOLN (800 E BISMARCK EXPY, BISMARCK, ND 58504) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DIFFERENTIAL COOLANT LINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT PART NEEDED FOR THE REPAIR WAS ON BACK ORDER. WESTLIE MOTOR COMPANY (500 S. BROADWAY, MINOT, ND 58701) CONFIRMED THE PART WAS ON BACK ORDER. THE FAILURE MILEAGE WAS 2,600. *LN CONSUMER STATED DUE TO NEGLIGENCE OF THE DEALER, TRANSPORT BLOCKS WERE NOT REMOVED FROM REAR, ENDANGERING THE DRIVER.*JB

IN MY CAR WHEN DRIVING AFTER 45 MINUTES OR SO (LONGS DRIVES) THE RADIO SCREEN IS FREEZING, YOU COULD SEE EVERYTHING IN THE SCREEN BUT CAN'T USE IT EVEN BUTTONS, NOTHING WORKS, I CAN NOTE IT BY CLOCK TIME IN THE SCREEN IS WAY BACK IN TIME, WHEN I TOUCH THE SCREEN IS HOT IF I SHUT OFF THE CAR FOR ABOUT 30 TO 50 MINUTES TO COLD DOWN THEN THE RADIO IS BACK. HAPPENS AGAIN IF I DRIVE ANOTHER 45 MINUTES. NOTHING HAPPEN IF I DRIVE DOWNTOWN SHORT DRIVES. *TR

THE CAR WAS PURCHASED LAST NOVEMBER 2019, DURING THE FIRST MONTH, I NOTICED THAT THE ICP WAS NOT PROPERLY WORKING WHILE USING THE GPS- IT GIVES WRONG DIRECTION EVEN THE SETTINGS WERE CORRECTLY SET, LIKE IT WAS REMOTELY CONTROLLED. BESIDES THAT MY BATTERY WAS DISCHARGED THAT I NEEDED TO JUMPSTART IT AND TOWED IT BECAUSE THE 1ST TIME JUMPSTARTING DIDN'T WORK. IT HAPPENED 4X, BROUGHT IT TWICE TO FORD DEALER TO CHECK EVERYTHING WAS OKAY. IT EVEN SEND ME ALARM THRU FORD APP THAT IT WAS PUT ON "SLEEP MODE" EVEN IT WAS PARKED AND IT IS FREQUENTLY USED. NOT ONLY THAT, THE BOTH WINDOWS WERE OPENED WHEN I GOT BACK FROM AN HOUR ERRAND. WITH REGARDS TO THE SEAT BELTS, THERE'S NO WARNING THAT FLASHES ON THE DASHBOARD WHEN NOT IN USED WHILE ON THE PASSENGER SIDE DESPITE RIDING WITH SOMEONE. IT IS ALSO LOOSE AFTER REMOVING IT, YOU NEED TO PULL IT MANUALLY TO RETURN TO THE SHORT LENGTH WHEN NOT STRAPPED. THE ENGINE STALLS WHEN SHIFTED FROM REVERSE TO DRIVE, IT NEEDS ABOUT 5-10 SECS TO WORK.

PASSENGER POWER WINDOW ROLLS DOWN WITHOUT ANY BUTTONS BEING PUSHED (UNCOMMANDED). WHEN ROLLED UP BY EITHER PASSENGER OR DRIVER'S BUTTON WILL ROLL DOWN BY ITSELF AGAIN WITHING 30-60 SECONDS, SOMETIMES IMMEDIATELY. ONLY WAY TO KEEP WINDOW UP IS BY CONSTANTLY HOLDING EITHER BUTTON IN THE UP POSITION. DOES THIS AT ANY SPEED AND ROAD CONDITION EVERY TIME IT IS DRIVEN. TOOK TO SAVANNAH FORD DEALER (JC LEWIS FORD) THEY WILL REPLACE THE PASSENGER WINDOW ELECTRIC MOTOR. SHOULD NOT BE HAPPENING ON A CAR BOUGHT IN OCT. 19 WITH LESS THAN 6K MILES.

MY ICP IN MY MUSTANG WILL RANDOMLY BLANK OUT WHILE DRIVING. THIS HAS HAPPENED WHILE BRAKING AND DRIVING DOWN THE HIGHWAY. THE CAR STAYS RUNNING, BUT I HAVE NO INFORMATION. SINCE IT IS A DIGITAL SCREEN I LOSE MY SPEEDOMETER, TACHOMETER AND EVERYTHING ELSE ON THE ICP. IT WILL BOOT BACK UP AFTER 10 SECONDS AND WORK PROPERLY.

TRANSMISSION GOES BY ITS SELF VERY DANGEROUS CAR DRIVES ITS SELF WHEN FOOT OFF THE BRAKE AND BEING GIVEN NO GASS WILL GO AS FAST AS 15 MPH BY ITSELF

2019 FORD MUSTANG GT 5.0L WITH 10 SPEED AUTOMATIC TRANSMISSION MILAGE: 14,000 -ENGINE STALLS WHEN CAR COMES TO A STOP (HAPPENED MORE THAN 10 TIMES). -HARSH TRANSMISSION SHIFTING FROM 4TH TO 5TH. -DIPPING AND IRRITATING RPM WHEN IDLE. -EXHAUST SOUND VALVE SQUEAKING NOISE (LIKE THE SOUND WHEN THE METAL HAS CORROSION SQUEAKING SOUND) WHILE THE VALVE CHANGES FROM QUITE TO NORMAL OR FROM NORMAL TO TRACK. -WHEEL WINING NOISE SHOWS ON OR ABOVE 40MPH (LIKE WHEEL HUB BEARING HUMMING SOUND). -DASH AND REAR DRIVER SIDE RATTLING NOISES. -FRONT END BUSHINGS SQUEAKING NOISES (ESPECIALLY CAN BE HEARD WHILE PASSING ON CAR PARKING BUMPS).

RIDING UNDER NORMAL DRIVING CONDITIONS, CAR STALLS FROM A V8 TO A V2. NO POWER AT ALL, IF YOU WANT TO SWITCH FROM NORMAL, TO ANY SELECTABLE DRIVING MODES FROM TOGGLE SWITCH OR STEERING WHEEL, WONT CHANGE. TURN OF CAR, TURN IT BACK ON AND CONTINUED WITH SAME PROBLEM.

THE CAR IS EQUIPPED WITH AUTOMATIC EMERGENCY BRAKING (AEB) WHICH DOES NOT WORK. 2 DEALERS HAVE FOUND NO CODES BUT SAY THEY HAVE NO WAY TO TEST ON THE ROAD. CALLED FORD AND THEY WERE NO HELP. REFERRED ME BACK TO THE DEALER.

I PURCHASED A NEW 2019 FORD MUSTANG ECOBOOST ON OCTOBER 16, 2019, SINCE DAY ONE THE GEAR SHIFT SELECT LEVER HAS NOT BEEN LIGHTING UP AT NIGHT TO SHOW ME WHICH GEAR I AM IN. IT DOES NOT ILLUMINATE AT ALL. I BELIEVE IT IS UNSAFE, ESPECIALLY BECAUSE IF I HAPPEN TO BUMP THE SHIFT LEVER, I AM UNABLE TO SEE WHICH GEAR I AM IN AND COULD CAUSE AN ACCIDENT.

TL* THE CONTACT OWNS A 2019 FORD MUSTANG. ONCE THE VEHICLE WAS PLACED IN REVERSE, THE BACKUP CAMERA FAILED TO OPERATE. SIMULTANEOUSLY, THE TRACTION CONTROL, CROSS TRAFFIC SYSTEM FAULT, DRIVE MODE SELECTION NOT AVAILABLE, HILL START ASSIST, ROD SUSPENSION, AND BLIND SPOT SYSTEM FAULT OFF WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO CROSSROADS FORD LINCOLN, INC (1070 VERSAILLES RD, FRANKFORT, KY 40601, 502-695-1990) AND WAS INFORMED THAT THE VEHICLE HAD A DEFECTIVE BATTERY. THE BATTERY WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER ON MULTIPLE OCCASIONS; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND WAS INFORMED THAT A REGIONAL MANAGER WOULD CALL HIM BACK TO PROVIDE ADDITIONAL ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 166.

WHILE DRIVING MY GT350 ON A HIGHWAY AT AROUND 55 MPH THE ENGINE MADE METALLIC GRINDING NOISES SUDDENLY, AND WITHOUT WARNING. I INSTINCTIVELY PRESSED IN THE CLUTCH PEDAL AND THEN ENGINE STOPPED SPINNING AND LOCKED UP. I WAS FORTUNATE TO BE IN AN AREA WITH A PULL-OFF AREA AND THIN TRAFFIC. IT COULD HAVE BEEN VERY DANGEROUS AT HIGHER SPEEDS, IN THICKER TRAFFIC, OR WITH A LESS EXPERIENCED DRIVER. ONCE STOPPED, I CHECKED THE CAR AND CONFIRMED THAT THE STARTER COULD NOT SPIN THE MOTOR DUE TO MECHANICAL FAILURE. THERE WERE ONLY ABOUT 450 MILES ON THE VEHICLE WHEN THIS HAPPENED. I WAS LATER TOLD BY THE DEALER THAT THE ENGINE HAD AN ISSUE WITH A ROCKER AND VALVE, WHICH CAUSED THE ENGINE FAIL AND LOCK UP. A REPLACEMENT ENGINE ALSO HAD 'VALVETRAIN NOISE' AND WAS DETERMINED TO BE NO GOOD BY THE DEALER. I DID NOT SEE OR USE THE CAR WITH THAT ENGINE. BEYOND THAT, THIS ISSUE IS STILL UNRESOLVED AS THE CAR HAS NOT BEEN REPAIRED.

THIS CAR WAS PURCHASED ON 4/27/19 BRAND NEW WITH 3 MILES ON IT. AS I WAS DRIVING ON 4/29/19 IT WAS RAINING AND AS IT BEGAN TO RAIN HARDER, I ADJUSTED THE INTERVAL ON THE WIPER SWITCH TO A HIGHER SPEED AND THE WIPERS SHUT OFF AND DID NOT COME BACK ON. IT CONTINUED TO RAIN AND I MOVED THE SWITCH UP AND DOWN AND NOTHING, THEY WOULDN'T COME BACK ON. I NOTIFIED THE DEALER IMMEDIATELY AND WAS ASKED TO BRING THE CAR IN FOR INSPECTION ON 4/30/19. THEY COULD NOT REPEAT THE PROBLEM AS IT WAS NOT RAINING AT THAT TIME AND TOLD ME TO COME BACK AGAIN IF IT HAPPENS. ON 7/12/19, IT BEGAN TO RAIN AND I WAS ON THE HIGHWAY AND TURNED THE WIPERS ON AND ONCE AGAIN, AS I TRIED TO TURN UP THE SPEED, THEY SHUT OFF AND DID NOT COME BACK ON. I HAD TO DRIVE 15 MILES ON THE INTERSTATE WITH NON-WORKING WIPERS IN THE RAIN. I RECORDED THE INCIDENT WITH MY PHONE FOR EVIDENCE. TOOK THE CAR BACK TO THE SAME SERVICE DEPT AT GAUDIN FORD ON 7/15/19. THE SERVICE DEPT FOREMAN AND TECH LOOKED AT THE VIDEO. IT IS 7/17/19 AND IT IS STILL AT THE DEALER. THEY SAY IT DOESN'T SHOW ANY CODES AND THEY CANT REPEAT THE PROBLEM. WELL IT ISN'T RAINING, SO HOW CAN THEY TEST IT WITHOUT DRIVING THROUGH A CAR WASH OR SOMETHING? I NOTIFIED FORD CUSTOMER RELATIONS ON 7/16/19 OF THE ISSUE AND AM WAITING TO HEAR BACK. AS I STATED, I HAVE VIDEO EVIDENCE OF THIS SAFETY ISSUE AND THEY ARE NOT REPAIRING IT.

TL* THE CONTACT OWNS A 2019 FORD MUSTANG GT EQUIPPED WITH MICHELIN TIRES, TIRE LINE: PILOT SPORT 4S, TIRE SIZE:255/40/R19 AND DOT NUMBER WAS UNKNOWN. THE CONTACT STATED THAT ON ONE OCCASION WHILE DRIVING AT APPROXIMATELY 10 MPH, BOTH THE FRONT AND REAR PASSENGER TIRES BEGAN TO VIBRATE AND BOTH TIRES IMPLODED. THE VEHICLE WAS TAKEN TO A FORD DEALER (GILBERT FORD 3175 U.S. HWY, US-441, OKEECHOBEE, FL 34974 (863) 588-7825). THE DEALER DIAGNOSED THE TIRES AS BEING SLASHED AND THEY WERE ULTIMATELY REPLACED. A POLICE REPORT WAS FILED, CASE NUMBER 19S02663. ON ANOTHER OCCASION, THE SAME FRONT PASSENGER TIRE BLEW OUT WHILE TRAVELING AT APPROXIMATELY 20 MPH. THE VEHICLE WAS TAKEN TO A FORD DEALER ( GILBERT FORD 3175 U.S. HWY, US-441, OKEECHOBEE, FL 34974 (863) 588-7825. THE DEALER DIAGNOSED THE TIRE AS HAVING A NAIL INSIDE AS WELL AS WIRES COMING FROM THE TREAD OF THE TIRE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS CONTACTED AND INSTRUCTED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE MILEAGE WAS APPROXIMATELY 15,000 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.

INSTRUMENT CLUSTER IS BLANK UPON START-UP. THIS VEHICLE SHOULD BE INCLUDED IN THE NHTSA CAMPAIGN NUMBER 19V076000. AT VEHICLE START-UP, THE INSTRUMENT PANEL CLUSTER ASSEMBLY SOMETIMES MISFUNCTIONS AND SHOWS A BLANK DISPLAY. THIS HAS HAPPENED 3 TIMES SINCE I HAVE OWNED MY CAR FOR ONLY 1 MONTH. I BROUGHT IT IN FOR SERVICE ON 6/4/19 AND WALKER FORD SUPPOSEDLY UPDATED THE INSTRUMENT PANEL CLUSTER SOFTWARE TO FIX THIS PROBLEM BUT IT HAPPENED AGAIN AND ON 6/18 UPON STARTING THE CAR, THE INSTRUMENT PANEL WAS BLANK. THE VEHICLE WAS STATIONARY IN MY GARAGE. I GOT IN IT TO GO TO WORK AND STARTED IT AND THE PANEL WAS BLANK. I TURNED CAR OFF AND WENT INSIDE THE HOUSE AND CALLED FORD. I THEN WENT BACK INTO CAR AND RESTARTED IT AND IT WAS FINE. IT WAS WORKING AGAIN.