Home/1C6RR7LT7DS555752
VIN REPORT

1C6RR7LT7DS5557522013 RAM 1500SLT

Risk Score
45
HIGH RISK
out of 100
12 Found
12 campaigns
1218
Reported to NHTSA
Not Tested
See iihs.org/ratings
13 yrs
Made in UNITED STATES (USA)
F
Score: 41/100
Verdict & Risk Assessment
📄

Executive Summary

2013 RAM 1500 was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 12 open recalls on record — these are safety-critical and should be addressed immediately. 1218 owner complaints include 37 reported injuries, indicating real-world safety incidents beyond normal wear.

  • 12 open recalls including safety-critical systems (Airbag system recall; Brake system recall)
  • 37 injuries reported across 1218 owner complaints
  • 70 complaints involved a crash — unusually high incident rate
  • Electrical is flagged in both recalls and owner complaints — double-confirmed failure pattern
  • High lemon law risk indicators — multiple safety-critical recall and complaint patterns present
  • Component failure cascade detected — a known defect pattern that typically leads to more severe downstream damage
45/100
High Risk
4 risk factors detected. Review each carefully before committing to purchase.
LOWMODERATEHIGHCRITICAL
Contributing Risk Factors — 4 detected
Critical deferred maintenance — safety-critical components overdue
+20
12 model-wide recalls on record
+12
Elevated fire risk signals detected
+7
Accelerating complaint trend — problems increasing over time
+6
Critical Alerts

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle
Make
RAM
Model
1500
Year
2013
Trim / Series
SLT
Body Style
Pickup
Vehicle Type
TRUCK
Drive Type
4WD/4-Wheel Drive/4x4
Fuel Type
Gasoline
Engine
8-cyl 5.7L
Manufacturer
FCA US LLC
Assembly
WARREN, MICHIGAN, UNITED STATES (USA)
GVWR
Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
CQuality55/100
Standard📍 WARREN, MICHIGAN

No specific quality data available for this plant. No documented recall or complaint concentrations on record.

Safety
F
Score: 41/100
Crash Test Rating20/40
Recall Safety8/30
Complaint History13/30
73/100Critical
  • Airbag system recall
  • Brake system recall
  • Engine recall
2/100
Basic
1 of 20 safety features detected
Missing: Automatic Emergency Braking, Pedestrian AEB, Forward Collision Warning, Electronic Stability Control
Elevated
  • 10 complaint(s) involved a fire
High
  • 3 recalls on same component: Engine/Powertrain
  • 3 recalls on same component: Safety Systems
  • 2 recalls on same component: Electrical
  • 37 injuries reported in complaints
  • Safety system appears in both official recalls and owner complaints

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.

Electrical
2 recalls215 complaints
Engine/Powertrain
3 recalls179 complaints
Safety Systems
3 recalls70 complaints
Brakes
1 recall39 complaints
Body/Structure
1 recall37 complaints
Exterior/Other
1 recall3 complaints
Forward Collision Warning?Unknown
Automatic Emergency Braking?Unknown
Pedestrian AEB?Unknown
Rear AEB?Unknown
Lane Departure Warning?Unknown
Lane Keep Assist?Unknown
Lane Centering Assist?Unknown
Blind Spot Monitoring?Unknown
Rear Cross Traffic Alert?Unknown
Adaptive Cruise Control?Unknown
Adaptive Headlights?Unknown
Auto High Beam?Unknown
Parking Assist?Unknown
Backup Camera?Unknown
Electronic Stability Control?Unknown
Tire Pressure Monitoring?Direct
Event Data Recorder?Unknown
Crash Notification?Unknown
Dynamic Brake Support?Unknown
Keyless Ignition?Unknown
Recalls
100/100
Critical Deferred Risk
Critical deferred failure risk — 5 safety-critical or high-cost components are past their service interval. Without immediate attention, repair costs will compound significantly.
No odometer data on record. Mileage is estimated at ~156,000 mi based on average annual driving. Items marked EST. OVERDUE may already be due — verify service history with the seller. Items marked OVERDUE are confirmed past-due based on vehicle age alone.
EST. OVERDUECriticalTiming Chain Tensioner
Service interval: 10 yr · Vehicle age: 13 yr · Past due by age
Service Timing Chain Tensioner immediately — already past the 120,000 mi / 10 yr interval
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
EST. OVERDUECriticalWater Pump
Service interval: 8 yr · Vehicle age: 13 yr · Past due by age
Service Water Pump immediately — already past the 100,000 mi / 8 yr interval
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
EST. OVERDUEHighTransmission Fluid / Service
Service interval: 5 yr · Vehicle age: 13 yr · Past due by age
Service Transmission Fluid / Service immediately — already past the 60,000 mi / 5 yr interval
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
EST. OVERDUEHighDifferential / Transfer Case Fluid
Service interval: 4 yr · Vehicle age: 13 yr · Past due by age
Service Differential / Transfer Case Fluid immediately — already past the 50,000 mi / 4 yr interval
On 4WD/AWD vehicles, neglected differential or transfer case fluid causes metal-on-metal wear. Replacement costs $1,500–$4,000.
EST. OVERDUEHighCoolant Flush
Service interval: 5 yr · Vehicle age: 13 yr · Past due by age
Service Coolant Flush immediately — already past the 100,000 mi / 5 yr interval
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
EST. OVERDUEModerateSpark Plugs (iridium/platinum)
Service interval: 8 yr · Vehicle age: 13 yr · Past due by age
Service Spark Plugs (iridium/platinum) immediately — already past the 100,000 mi / 8 yr interval
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
EST. OVERDUEModerateFuel Injectors
Service interval: 10 yr · Vehicle age: 13 yr · Past due by age
Service Fuel Injectors immediately — already past the 120,000 mi / 10 yr interval
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.
CASCADECriticalFailure Cascade
Cascade already triggered — downstream damage likely in progress
Have a specialist inspect all systems connected to the failed component before purchase
One failed component has created stress on connected systems. Repair costs compound quickly — a $500 fix can become $3,000+ if cascade damage is ignored.
1212 RECALLS

NHTSA VIN-specific recall lookup returned no data for this VIN. The 12 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

Average repair completion across 12 recalls is ~67%. Always ask the seller for dealer service records confirming each repair.

67%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

RAM Recall Completion Rate — Industry Context
82%Poor

RAM has a below-average recall completion rate (82%). Open recalls on this vehicle may go unaddressed longer than average (~23 months). Verify completion before purchase.

Avg time to remedy open recall: ~23 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
23mo
#19V347000
Sep 2019

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

SummaryChrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Read full details...
ConsequenceIf the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#17V821000
Invalid Date

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

SummaryChrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Read full details...
ConsequenceBeing able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#17V302000
Sep 2017

AIR BAGS

SummaryChrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Read full details...
ConsequenceIf the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Est. Repair Completion~82%

~18% chance this vehicle is still unrepaired

Low Risk

Source: NHTSA published Takata completion data

#15V459000
Invalid Date

AIR BAGS:FRONTAL

SummaryChrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Read full details...
ConsequenceThis abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Est. Repair Completion~82%

~18% chance this vehicle is still unrepaired

Low Risk

Source: NHTSA published Takata completion data

#13V287000
Feb 2013

ELECTRONIC STABILITY CONTROL (ESC)

SummaryChrysler is recalling certain model year 2013 RAM 1500 4x4 trucks manufactured June 26, 2012, through February 5, 2013. Due to a software issue with the Electronic Stability Control (ESC) module, the ESC system may be disabled when the vehicle is started.
Read full details...
ConsequenceA disabled ESC system may result in loss of directional control, increasing the risk of a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#13V610000
Jun 2013

POWER TRAIN:AUTOMATIC TRANSMISSION

SummaryChrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
Read full details...
ConsequenceThe transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#15V461000
Invalid Date

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SummaryChrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Read full details...
ConsequenceExploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#13V237000
Apr 2013

EXTERIOR LIGHTING:TURN SIGNAL

SummaryChrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Read full details...
ConsequenceWithout a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#15V460000
Invalid Date

SEAT BELTS

SummaryChrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Read full details...
ConsequenceAir bags that unexpectedly deploy increase the risk of a crash or injury.
Est. Repair Completion~58%

~42% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#16E041000
Invalid Date

EQUIPMENT

SummaryChrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Read full details...
ConsequenceIf the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#13V177000
Jul 2013

ENGINE AND ENGINE COOLING

SummaryChrysler Group LLC (Chrysler) is recalling certain model year 2013 RAM 1500 trucks manufactured manufactured June 25, 2012, through December 12, 2012. In the affected vehicles, the coolant bypass valve may stick in a position that does not allow coolant to flow into the heater core. Thus, these vehicles fail to conform to the requirements of Federal Vehicle Motor Safety Standard (FMVSS) No. 103, "Windshield Defrosting and Defogging Systems."
Read full details...
ConsequenceWithout a properly working windshield defrosting system, a buildup of mositure or ice could limit the driver's ability to see, increasing the risk of a crash.
Est. Repair Completion~66%

~34% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#13V128000
Mar 2013

PARKING BRAKE

SummaryChrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 1500 vehicles manufactured December 17, 2012, through January 22, 2013. The parking brake cable equalizer was set incorrectly and may not hold the vehicle on a 20% grade. Thus, these vehicles fail to conform to the parking brake performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
Read full details...
ConsequenceIf the parking brake fails to operate as designed, the vehicle could roll when parked, increasing the risk of a crash.
Est. Repair Completion~68%

~32% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

LONG-STANDING OPEN
ELECTRONIC STABILITY CONTROL (ESC)
13.2yr open
PARKING BRAKE
13.1yr open
EXTERIOR LIGHTING:TURN SIGNAL
13yr open
POWER TRAIN:AUTOMATIC TRANSMISSION
12.9yr open
ENGINE AND ENGINE COOLING
12.8yr open
AIR BAGS
8.6yr open

⚠ One or more recalls have been open for over 5 years — may never have been repaired on this vehicle.

02/07/2013
12 total campaigns
Body/StructureEngine/PowertrainSafety SystemsElectricalExterior/OtherBrakes
1
Part Replacements
7
Software/OTA Updates
1
Buyback/Refund
1
High-Effort Repairs
7 recalls are over 2 years old — statistically less likely to have been completed. Verify repair status with any dealer using your VIN.
RECALL DIDN'T FIX IT

99% of complaints about "ENGINE AND ENGINE COOLING" were filed AFTER recall campaign 13V177000 (2013-07-05) — the recall remedy may not have fully resolved the issue.

ENGINE AND ENGINE COOLING
99% post-recall
Recall: 2013-07-051 before · 128 after#13V177000
POWER TRAIN:AUTOMATIC TRANSMISSION
96% post-recall
Recall: 2013-06-123 before · 80 after#13V610000
ELECTRONIC STABILITY CONTROL (ESC)
100% post-recall
Recall: 2013-02-070 before · 54 after#13V287000
EXTERIOR LIGHTING:TURN SIGNAL
100% post-recall
Recall: 2013-04-060 before · 31 after#13V237000
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
38% post-recall
Recall: 2019-09-055 before · 3 after#19V347000

Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.

0mo
Lag from first complaint to recall
First complaint: 2013-02-02 · Recall issued: 2013-02-07

Recall was issued within 0 months of first complaints — relatively prompt response.

Complaints
Steering
16 crash2 inj535
Electrical
3 crash1 inj215
Engine/Powertrain
17 crash3 inj179
Safety Systems
19 crash23 inj70
Other
4 crash2 inj68
Suspension/Wheels
4 crash47
Brakes
2 crash39
Body/Structure
2 crash5 inj37
2017
51
2018
70
2019
107
2020
71
2021
42
2022
55
2023
176
2024
224
2025
146
2026
33
81% trend in recent years (increasing complaints)
Accelerating +30%
350
Last 24 months
269
Prior 24 months
Electrical failure98
Steering loss94
Engine stalling54
Fire/smoke32
Brake failure7
Conditions Reported
Highway/high-speed (169)Startup (103)Parking/low-speed (98)Rain/wet (41)Cold weather (19)
1218HIGH VOLUME
10
Fires
70
Crashes
37
Injuries
ODI #11731001STEERING

While attempting to park in a parking spot at Walmart, the truck just lost steering suddenly, as the steering warning light began to flashand would not budge. Luckily, we were not involved in an accident. This Ram 1500 has an electric power steering (EPS) rack failure, resulting in sudden, total steering loss. There is a steering warning indicator light that flashes while it is malfunctioning. This is a widespread common issues with these specific trucks that commonly cause the operator to lose steering control while driving.

ODI #11730117STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel was stiff and was difficult to turn in either direction. No warning light was illuminated. The vehicle was towed to a local independent mechanic, where it was diagnosed with rack and pinion failure. The local dealer was contacted; however, the vehicle was not diagnosed or repaired because the VIN was not included in a recall. The manufacturer was made aware of the failure. The failure mileage was approximately 165,000.

ODI #11729755STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving 25 MPH and making a turn, the message "Service Power Steering" was displayed. The vehicle lost power steering functionality and the vehicle almost crashed into a school bus. The driver veered into a ditch to avoid the crash. There was no injury sustained. The vehicle was towed to the residence. The contact was a master auto technician and diagnosed the vehicle. The contact determined that the power steering rack had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 19E077000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 284,000.

ODI #11728425STEERING

Was driving on highway when my steering warning light came on and my steering wheel wouldn't turn at all. Took it in and found out need a new rack and pinion assembly.

ODI #11728665STEERING,ELECTRICAL SYSTEM

My electrical power steering randomly went out while driving come to find out I have to replace rack and pinion as well since my steering is electric. I have been trying to find a remanufactured rack and pinion with electric power steering for 4 months and everywhere is out of stock and on back order I’m very disappointed in this safety issue considering I’m a single dad of 3 and the steering randomly went in and out almost causing me to wreck. Then on top of that I can’t even get the part I need this isn’t okay and needs to be addressed asap

ODI #11728150AIR BAGS,UNKNOWN OR OTHER

Recently purchased the truck an warning light of low beam headlight out keeps coming on, but light is working fine, also horn and left controls on steering wheel dont work. Found There was a recall 15V459000 dealer said was completed in 2015 so is no longer warranty but the issue is happening now and it says it can cause a wire short that can cause airbag deployment

ODI #11727265STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 35-40 MPH, the vehicle experienced a loss of power steering assist. The EPS message was displayed, and the air bag warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

ODI #11725853STEERING

The contact owns a 2013 Ram 1500. The contact stated that when the vehicle was started, the message “Power Steering Inoperable” was displayed. The steering wheel was difficult to turn in either direction. The vehicle was driven to a dealer at a very slow pace and was diagnosed with the electric power steering failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 108,000.

ODI #11725458UNKNOWN OR OTHER,ENGINE

I have my vehicle at the dealership to check a ticking noise from the 5.7L engine in my truck. I was told that there are broken exhaust bolts causing the noise. I see online that this is a common issue and that there is a recall for this issue, but my vehicle is not included in the recall list. I feel that the recall should cover my vehicle as well. Since it is the same issue of the current recall.

ODI #11724447POWER TRAINCRASH

The steering control power steering locked up while driving

ODI #11724248STEERING

Before a road trip, I noticed that my battery was low and the truck would not start. I jump-started the truck and began driving on the freeway. While driving, I suddenly felt a strong yank in the steering and received a notification to service the steering system. The yank was so severe that it nearly caused me to lose control of the truck and crash. It is alarming that this appears to be a known issue, as it puts families at serious risk. If it weren’t for my quick reaction, my 8-year-old child could have been seriously injured.

ODI #11723027ENGINE

The MDS is wearing down the 6 lobe on the cam shaft due to changing from 6 to 8 cylinder this has to be a serious issue

ODI #11723163STEERING

Power steering went out. Started by stiffening when turning. Took to dealer, who said there was a recall. It turned out there was none. After that, the power steering quit, won’t turn. Service steering wheel light is on. Vehicle not drivable. Looking at a three to four thousand to get it fixed.

ODI #11722379STEERING

While driving, I had a complete loss of power steering in my 2013 Ram 1500. It was followed a few seconds later by a “service power steering” dash message.

ODI #11722122STEERING,ELECTRICAL SYSTEM

While driving home from work on the interstate, the steering locked up and became stiff. The power steering light came on the dash. It was very scary as it was on a high speed interstate with no ability to control it. The safety of myself and others were at risk as I could no longer fully control the vehicle. It has not been taken to a dealer as of yet. The component has not been inspected as of yet. No warning lights were on prior to this incident.

ODI #11721352STEERING,ELECTRICAL SYSTEM

The Electric Power Steering Pump has failed. The same problem has been confirmed by the dealer where I take my vehicle to get all its oil changes etc. While driving the truck the power steering will randomly stop working. This is a huge safety concern especially since the 3 times it has happen I have my wife and [XXX] old son in the vehicle with me. I am able to turn the vehicle off and then back on. And the power steering will start working again. Obviously you can see that this is a giant problem a safety concern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11720899STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving 45-50 MPH, the steering wheel seized. There were no warning lights illuminated. After restarting the vehicle, the steering wheel unlocked for two seconds and then seized again. The vehicle was towed to the residence. The local dealer was contacted and confirmed that the VIN was not under recall. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,092.

ODI #11720972STEERING

Electric power steering rack failure while vehicle was in motion towing a vehicle on a car trailer approaching a bend in the road on a two lane black top at 60 mph. Without any prior warning the steering wheel jerked slightly power steering assist was 100% lost, a chime sounded and error message flashed on the driver information center “Steering Assist Warning”. The vehicle in this case has only 52,138 miles on it and has always been garage kept. The steering was heavier than an old overloaded grain truck and required all the strength of an adult male using both hands and arms to steer the vehicle. My wife or most people in general would have been unprepared or unable to maintain vehicle control. Unfortunately this is a know issue in the Ram 1500 community and for the most part has been ignored Ram/FCA/Stellantis and has not been aggressively and widely investigates/pursued by NHTSA. NHTSA, I beg you open an EA on this and properly address this situation before serious injuries occur or lives are lost. Please contact me if you need to inspect the steering rack or have questions. The problem appears to be in the EPS control module related to a build quality control issue with the EPS control module board.

ODI #11721053STEERING

Was driving down the road and the power steering just went out and almost wrecked. This is very dangerous. And I looked and seems to be a very common issue with this. This definitely needs to be investigated. It is not safe at all.

ODI #11719458STEERING

Electronic power steering (EPS) will fail when exposed to moisture. When EPS fails all power steering is lost resulting in extremely hard steering and possible loss of vehicle control.

ODI #11718822STEERING

I was driving down S. South Danville Rd. in Abilene, Texas, and it was raining and all of a sudden my steering wheel just jerks to the right and then my steering is now real hard to turn real hard to steer, and I almost crashed into another vehicle which would’ve not only hurt me but my daughter so I need to figure out what we need to do about this all of this happen without any type of warning

ODI #11717710SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Dash light came on for ABS. Took my truck to a Dodge Dealership to be repaired plus other non urgent work to be done. On my way to taking it to the Dealership, I started experiencing issues with braking and right before I arrived, braking meant pushing the brake pedal all the way to the floor, it also felt delayed. While checking in my truck with the Service Department, they mentioned some Recalls that I needed done and they would take care of everything. Received a call later that everything was replaced except for ABS Control. They said they didn't have one and would search for it. Week went by, I called and they said it was back ordered with no ETA. It has been there since August 2025. My only vehicle. No warranty but I still owe 11k to the bank. I contacted Ram which sent me to contact Stellantis. Explained everything in hopes they would provide a loaner or rental. This is their response. I understand your frustration. The Stellantis rental reimbursement policy is a goodwill consideration. If the vehicle doesn't meet the guidelines the request is rejected. There is no exception, or appeal process. Let me know if you have any questions or further concerns. I replied, I am requesting exception review due to a manufacturer-controlled backorder of a safety-critical ABS component that has rendered the vehicle undrivable. This is the last communication I received which is from today 2/12. There is still no definite ETA for the part at this time, but our parts team is still working to get it expedited. I will receive another update in 5-6 business days and will follow up with you then.

ODI #11716163STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving out of a parking spot, the steering wheel inadvertently jerked to the center position on several occasions. The vehicle was restarted; however, the failure persisted. The contact stated that when the vehicle was restarted, the steering wheel became very stiff. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the power steering unit needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

ODI #11715430STEERING,ELECTRICAL SYSTEM

Power steering went out when i try to turn on car I get a red steering wheel with “!” Signal next to it and I am unable to use steering wheel

ODI #11714629STEERING,ELECTRICAL SYSTEM

1. The component that fails is the EPS System and yes it is available for inspection. 2. My safety was put as risk because the wheel would not turn while driving home and I was almost involved in a crash. 3. No, the problem has not been reproduced due to the wheel not turning efficiently and it happened for the first time today while driving. It has not been inspected 4. No it has not been inspected. The wheel will not turn efficiently. 5. The steering wheel warning lamp turned on suddenly when I went to turn into my neighborhood and could not turn the wheel. It was very scary and I could not make the turn.

ODI #11712379POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

A lot of the Ram and Dodge Vehicles are having the same problems and Stellantis has failed over and over to recall the item!!!! And has not!! did so I have a 2013 Ram 4x4 with only 90k miles on my truck this is the same problem I'm having Stellantis has issued several major recalls for vehicles experiencing simultaneous illumination of the ABS, brake, and traction control (ESC) lights. These issues typically stem from defective software or hardware within the Anti-lock Braking System (ABS) control module. Major Recalls (2024–2026) Ram 1500 (2019, 2021–2024): Nearly 1.5 million trucks were recalled worldwide due to a software malfunction in the ABS control module that can inadvertently disable the Electronic Stability Control (ESC). Jeep Grand Cherokee & Dodge Durango (2018–2019): Approximately 207,000 SUVs were recalled because a brake control computer could falsely read brake pressure, disabling ABS/ESC and causing brake lights to stay on. All came on at the same time!!! Make them fix it!! Because it didn't show up on my VIN RECALL Not to even talk about the New fuel system I had to pay for at 30K I got my truck brand new!!!

ODI #11712017STEERING

eps sudden failure on a busy road nearly causing an accident.

ODI #11712223FUEL/PROPULSION SYSTEM

Front fuel strap on gas tank pulled out of the frame

ODI #11711913STEERING

The EPS (electronic power steering) has failed completely, making the pickup truck nearly impossible to steer at slower speed.

ODI #11710902FUEL SYSTEM, GASOLINE

The contact owns a 2013 Ram 1500. The contact stated that upon coming to a complete stop at the red traffic light, there was an abnormally loud metallic sound coming from underneath the vehicle. The contact was able to drive to the residence and inspect the vehicle. The contact noticed that the fuel tank had detached and was hanging by the rear fuel tank strap. The failure was due to corrosion on the fuel tank frame bracket. Pictures were taken of the failure and sent to a friend who was a certified mechanic. The contact was informed to strap the fuel tank back into place. The vehicle was not diagnosed or repaired by a certified mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 184,000.

ODI #11710969STEERING

Sudden loss of powering steering

ODI #11708719STEERING,ELECTRICAL SYSTEM

Service Power steering warning message popped up while driving and lost all control of steering in vehicle. Very dangerous situation while moving

ODI #11708506SERVICE BRAKES

According to Ferman Dodge of New Port Richey, Florida an electronic brake sensor is apparently an issue and my local dealer says they do not have a fix. Therefore, my cruise control, sway stability and my ABS brake lights are lit up all the time. Limiting the safety features of the vehicle.

ODI #11707932STEERING,UNKNOWN OR OTHER

To whom it may concern, I'm currently experiencing an intermittent flashing red steering column and exclamation point on my dash as well as the power steering disengaging, forcing me to manually wrestle with the steering wheel while trying to control the truck without crashing and potentially killing myself as well as others. I googled this issue and came across the instructions on how reset the EPS by resetting the system by turning the truck off, then back on and turning the steering wheel fully to the left and holding then to the right and holding. This was just a temporary fix until it happened again. Then I reached out to the dealership and they suggested that I reach out to Ram Customer Care. In the process I also found a FCA Equipment Safety Recall VB9/ NHTSA 19E-077 Electronic Power Steering Gear that covered my year and model truck. Ram Customer Care asked me for my VIN and the issue that I was experiencing but stated there were no recalls for my vehicle VIN. They also suggested that I reach out to NHTSA.GOV to file a complaint so that NHTSA can add my VIN to the above or any recall dealing with the EPS Rack & Pinion system so the dealership can fix this hazardous issue stated in any recall or lawsuit for the 2013-2019 Ram 1500 pickup trucks. I am requesting that my VIN be added to the above or any other recalls that are associated with safely operating my truck to protect myself and others while driving on our highways and byways.

ODI #11706329STEERING

The vehicle steering locked up doing 65 mph, this could have potentially caused an accident. It would not turn after several attempts. The power steering rack and pinion had malfunctioned after careful diagnosis.

ODI #11705943SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ram 1500. The contact stated that after starting the vehicle, the brake, ABS, and traction control warning lights illuminated and the message to "Service ABS" was displayed. The contact stated that while driving at an undisclosed speed with the cruise control activated, the cruise control system failed to operate as intended. The vehicle was taken to a dealer where it was diagnosed and determined that the ABS control module had internal electronic failures and produced DTC: C2200-49. The contact was informed that the ABS control module needed to be replaced. The vehicle was not repaired due to parts being on back order. The manufacturer was notified of the failure. The failure mileage was approximately 128,000.

ODI #11704459SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ram 1500. The contact stated that upon starting the vehicle, the ABS warning light and the traction control warning light were illuminated. The “Service Now” message was displayed. The vehicle was taken to an independent mechanic who confirmed that the ABS control module, Part Number: 68210719AB; needed to be replaced. The vehicle was not repaired due to the part being on back order. The manufacturer was contacted and informed that the contact to get on a waiting list for the repair. The failure mileage was approximately 120,000.

ODI #11704471STEERING

Power steering failure - unexpected. Made vehicle difficult to drive

ODI #11704140STEERING

While driving the Electronic Power Steering Rack stopped working. I pulled over and inspected to see if there was any damage to it. Everything looked good, but the power steering was still not working. I turned vehicle on and off a couple times until the Electronic Power steering Rack started working again. This put me and other drivers in danger as I could not steer my vehicle freely without using excessive force to turn the wheel and pull over. Since then the power steering rack works sometimes and sometimes I have to turn my truck on for at least 20 to 30 minutes until the truck heats up and then turn and turn it off a couple of times until the electrical power steering rack starts working. I do not drive it anymore as I am scared that if I am on the highway it might turn off again and I will loose control of the vehicle. I have not taken it to get checked as I am scared to drive it. The Power steering warning light came on after the vehicle lost power steering during driving.

ODI #11704097STEERING

The contact's father owns a 2013 Ram 1500. While the contact's father was driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the contact stated that the steering wheel became extremely difficult to turn. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with an unstated computer failure. In addition, the independent mechanic stated that power steering fluid was needed. The independent mechanic then became aware that the vehicle was equipped with electrical power steering assist. The contact was then advised to take the vehicle to an alternate independent mechanic who was familiar with electronic power steering failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.

ODI #11703089STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the service steering unit warning light was illuminated. The contact stated that the vehicle was almost uncontrollable. The vehicle was taken to the independent mechanic, where it was diagnosed with an internal fault of the EPS module. The contact was informed that the EPS module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000. The VIN was unavailable.

ODI #11702522STEERINGCRASH

Electric Power Steering / Rack and Pinion unit suddenly stopped working and there is a warning light on the dash board.

ODI #11702130STEERING

Power steering maintenance light comes on and power steering is lost. This happens intermittently. Vehicle can be turned off, error goes away, and vehicle regains power steering and can be driven.

ODI #11701441STEERING,SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ram 1500. The contact stated that while her husband was driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module had failed. The vehicle then taken to an independent mechanic, who confirmed the ABS module failure. The vehicle was not repaired due to the cost and due to parts being on backorder. The contact stated that while her husband was driving at an undisclosed speed on a separate occasion, the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the steering wheel had failed due to the ABS module failure. The vehicle was not repaired. The vehicle was no longer driven due to safety concerns. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 58,000.

ODI #11700057STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 30 MPH in rainy weather, the steering wheel became difficult to turn to the left or the right. The ESC warning light was illuminated. The contact was able to pull into the parking lot, and a day later, the vehicle was towed to a local independent mechanic, where it was diagnosed and determined that the rack and pinion needed to be replaced. The vehicle was taken to another local independent mechanic, where it was determined that the rack and pinion needed to be replaced. The local dealer was contacted, and the contact was informed that the VIN was not under recall, and that the warranty was invalid. Upon further investigation, the contact related the failure to NHTSA Campaign: 19E077000 (Steering); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 220,000.

ODI #11699765STRUCTURE

I was alerted today November 2025 that the fuel tank bracket support strap was unable to be reattached to the frame due to a rusted frame body where it was supposed to attach to. Luckily, it didn't come completely off and allow the fuel tank to drop to the ground while I was driving with my 2 young children in the truck causing a massive fatal accident. I spoke with the dealership regarding any recalls/coverage for this item and was made aware that they was an extended unlimited mileage warranty on this particular item that just expired in April 2025. Here we are just a few months past that and I've been alerted to the same issue, but am being told that it cannot and will not be covered as the warranty has expired. I escalated to RAM corporate customer care and was told the same thing, that they would not cover the issue and no manager would call me back at all. This is a known safety failure of this vehicle which was left by the company to be found by the driver AFTER it broke which could have had a disastrous outcome. This should have been a recall with a fix provided instead of rolling the dice with peoples lives. This could have happened months ago, well within the warranty period, but got worse and worse little by little until we got to this point now. Even me finding it now was serendipitous as I just happened to be under the truck performing other work. The company should 100% cover this repair based on their obvious knowledge of the safety problem.

ODI #11698935STEERING

Complete loss of steering with only 26,000 miles on vehicle.11

ODI #11698453STEERING

The electronic steering unit quits without warning ; if you can even get it to work.Chrysler has acknowledged this problem with other model years and they are aware of the problem in the 2013 model year ; but claim there's not enough of them to worry about

ODI #11697645STEERING

On Thursday, October 30, 2025, while driving the truck in Gulfport, MS, the power steering locked up several times. I was able to get the vehicle home. On Monday, November 3, I took the truck to Mandal, Dodge Chrysler, in D'Iberville, MS. Upon doing a diagnostic test, Mandal informed me I would need to have new rack and pinion system with the cost being $4500. I refused the repair work. My research pursuant to this issue shows that there is an ongoing investigation into this matter for many similar complaints. There was a partial recall on Dodge Ram 1500's that did not include my vehicle. Dodge Chrysler should be responsible for this repair.

ODI #11697706STEERING

While driving the "Service Power Steering" light came on. Made it very difficult to pull to the side of the road because the steering was very stiff

ODI #11697048SERVICE BRAKES

The ABS light, traction control light, parking brake light are on and the info center says “ Service Electronic Brake/Service ABS” I hooked up my OBDII reader and get code “C2200-49 Anti-lock Brake Module Internal - Internal Electronic Failure“ I have researched exhaustingly and this is a common problem and the part is no longer made. The safety of my truck is impacted AND I cannot fix it. I have checked 3 fuses and verified they are good. Seeing as how this is a common problem with the 2013-2018 Rams I feel this is something Ram needs to address.

ODI #11696862STEERING,POWER TRAIN,LATCHES/LOCKS/LINKAGES

The contact owns a 2013 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 19V347000 (LATCHES/LOCKS/LINKAGES) and 17V821000 (POWER TRAIN). The contact stated that while moving the gear shifter out of park(P), the gear was stuck in park(P). The contact opened the door and rocked the vehicle back and forth, then closed the door and moved the gear shifter out of park(P). The contact moved the gear shift lever. A dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The contact stated that the vehicle was part of the inheritance his father left. The contact's father had experienced the same failure. The contact stated that on a separate occasion, after the vehicle was started, the power steering failed to function as intended and locked up, and the contact was unable to maneuver the steering wheel. The contact used force to move the steering wheel. The message "check the steering" was displayed on the dashboard. Most recently, while driving at an undisclosed speed, the steering wheel became difficult to maneuver. The contact used force to maneuver the steering wheel. The vehicle was taken to an independent mechanic, who diagnosed that the electrical system inside the rack and pinion had failed. The contact was informed that the entire steering system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.

ODI #11696403STEERING

Tough steering. Very difficult to correct steering after a turn. Consistently happening.

ODI #11696074STEERING

Loss of power steering

ODI #11696146STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving 80 MPH on the highway, the steering wheel locked, and the vehicle became difficult to maneuver. The contact pulled over to the side of the road while waiting for his son to arrive. The “Service Steering Soon” message was displayed. An independent mechanic or dealer was not contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and provided the cost for a diagnostic test. The failure mileage was 186,468.

ODI #11695749STEERING

Power steering went out while driving steering became very hard to move the wheel

ODI #11695850UNKNOWN OR OTHER

I am the original owner of a 2013 RAM 1500 SLT (VIN [XXX] ). I recently discovered, through official Mopar and Mopar México recall databases, that my truck has several open safety recalls — specifically T79 (17V-821), V44 (19V-347), X75 (Fuel Tank Strap Bracket), and U53 (Occupant Restraint Control Module). I was never notified by FCA/Stellantis or my dealership, even though my contact information and address have remained the same since purchase in January 2014. This failure to notify is serious: years ago, a similar malfunction in a 2005 RAM caused an unintended reverse movement that almost pinned me between the vehicle and a gate — exactly the defect described in the T79 recall. These recalls have been open for many years with replacement parts available, yet no contact was made. I am requesting NHTSA to review whether FCA/Stellantis failed to notify owners in Mexico and the U.S. of record about the safety recalls still open on this VIN. Attached documents from Mopar and Mopar México confirm the current open recalls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11693433STEERING

Power steering light came on when I went to start vehicle in morning

ODI #11692219STEERING

While driving my truck lost all power steering. The truck was controllable but with a LOT of force. My wife would not have been able to steer had she been driving. I understand that this is not an uncommon failure. My trunk is a 2013 model but only has 10,770 mile, and was always garaged. I am a retired auto mechanic and a friend that is still active inspected the truck and said it was the steering module. that is not replaceable separately the entire steering assembly must be replaced. I noticed the steering warning after the failure. I am not sure if it was on before the failure. * note * at low speed it was all I could do to turn the wheel, and I am 6'1" and 205 lbs.

ODI #11691902STEERING

Electric Power Steering Module went bad causing loss of steering assist.

ODI #11691383SERVICE BRAKES

My truck has an open N37 recall which affects the electronic stability control and causes the esc light, service abs system light and brake light symbols to illuminate, my local dealership has attempted to perform this safety recall however they have indicated they attempted to flash the software to the module but were unable to do so due to the defective/non communicating abs module. This is a crucial issue as the n37 recall rectifies issues with the Electonic Stability Control on my truck which may inadvertently illuminate the esc warning light and disable the ESC system as a result, loss of the ESC function could adversely affect the vehicles handling characteristics and cause a crash without warning. I have reached out to Ram customer care, but they are refusing to replace the defective module in order to cover the n37 recall indicating it's an out-of-pocket expense which is unreasonable. The n37 recall explicitly states the recall will cover parts and labor, the module isn't able to be flashed as the dealer's diagnostic machine isn't communicating with it, which is a hardware issue. Ram is refusing to comply and replace the abs module in order to rectify the safety recall.

ODI #11690765STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

Component or system that failed / malfunctioned The brake system (pads, calipers, hydraulic fluid) failed three times in less than 90 days. The right-side tie rod end also separated from the steering assembly. Both components are available for inspection upon request. How safety was put at risk The brakes repeatedly lost all stopping power while driving, with the pedal going to the floor and the reservoir emptying within minutes. On one occasion, the brake pads and caliper fell off the wheel assembly, confirmed by the dealer’s own shop manager. The tie rod failure caused uneven tire wear and a highway blowout, forcing an emergency tow. These issues placed me, my child, and other drivers at risk of a serious crash. Has the problem been reproduced or confirmed by a dealer or service center? Yes. Premier Auto (the dealer’s affiliated garage) confirmed and attempted repairs three times. On the third visit, the shop manager (Mike) stated that the brake pads were so low they had fallen off, causing the calipers to overextend and leak. Has the vehicle/component been inspected by others? Yes. Premier Auto inspected and repaired the brakes multiple times. Dobbs Tire & Auto later inspected after the blowout and diagnosed additional electrical issues. Documentation, invoices, and photos are available. Were there warning lamps, messages, or other symptoms? The brake warning light illuminated and the pedal sank to the floor during failures. No prior warning lamps appeared before the tie rod separation or blowout. The failures occurred suddenly while driving.

ODI #11690133UNKNOWN OR OTHER

HELLO. I HAVE A 2013 RAM 1500 4D SLT 3.6L V6 2X2 6 1/3 FT. SINCE AUGUST 12 2025 IT STARTED TO HAVE PROBLEMS WITH THE RACK AND PINION. FROM THEN TILL TODAY MY TRUCK CANNOT BE DRIVEN BECAUSE ITS A SAFETY HAZZARD. IT TURNS ON BUT YOU TOUCH THE STEERING WHEEL AND IT GOES COMPLETLY FROM RIGHT TO LEFT WITHOUT STOPING, IT DOES IT ALSO OUTSIDE WITH THE TWO FRONT TIRES, NON STOP FROM LEFT TO RIGHT WITHOUT NO INVOLVEMENT AT ALL. IT CANT BE DRIVEN FOR FEAR OF CRASHING SOMETHING OR SOMEONE DUE TO FAULTY RACK AND PINION. ITS VERY BAD.

ODI #11689886STEERING

I experienced total failure of the power steering system during a low speed turn in heavy traffic. Thanks to the quick response of another driver no accident occurred. There's several other complaints about the power steering failure on the 2013 RAM 1500. This should be looked at for a recall. Had my daughter been driving she and others may have been injured. RAM dealerships refused to acknowledge any problems.

ODI #11689919STEERING

On Thursday, September 18th 2025, I was driving out of a local Publix parking lot and the power steering on my 2013 RAM 1500 locked up and the dashboard alerted me with a "Service Power Steering" message. I had almost no control over my vehicle at that point and managed to use all my strength to keep the truck straight until I was in a safe place to park it. However, my wife also uses my truck and if this happened while she was driving, the safety failure could've resulted in an accident, causing injuries to her and others. Almost immediately, I called the local Dodge Chrysler Jeep RAM dealer in town to make an appointment. After it was towed to the dealer on 22 Sep, I gave them the details of what happened. After a couple hours, the Service Advisor called me and told me the diagnosis was a failed Electronic Power Steering Gear and that the entire steering rack would need replacing. This specific component that failed on my 2013 RAM has been the subject of the VB9/NHTSA 19E-077 safety recall due to a contaminated circuit card assembly that may short circuit. However, no recall ever included my VIN so I was not made aware. Only after the incident and resulting diagnosis did I learn that FCA failed to recall all vehicles with this issue. This is confirmed by reading the accounts of other NHTSA safety claims for 2013 RAMs with the same component failure. There were no steering problems present prior to the failure.

ODI #11689347STEERING

C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL. Completely lost power steering could not steer vehicle. The vehicle has not had power steering since repair facility attempted to diagnose and clear code. diagnosed as faulty power steering control module. Code could not be cleared. There was no prior warning to loss of steering. Had to have towed to repair facility could not steer still remains there parts not available.

ODI #11689449FUEL/PROPULSION SYSTEM

The frame bracket to the gas tank fuel bracket malfunction causing tank to lower and gouging the drive shaft

ODI #11689111STEERING

In my 2013 Dodge Ram, after 12 years of running and driving practically perfectly, my Electrical Power Steering failed in June 2025 and lost power steering. My wife could have gotten into a collision. Even though this issues is part of a general recall issue for RAM during 2013-2016 models about, my RAM dealer has instructed me that VIN # is not part of the recall I had to pay out of pocket to repair. Not sure exactly why my vehicle was not included even though we had the same problem it appears. My understanding is that the NHTSA has been investigating this since 2023 but I don't know if there has been an outcome. Do you know? My understanding RAM doesn't even make new parts for this but instead a used refurbished part (RAM Part #R8573449AA). The offical RAM part is out of stock so my dealer replaced it would two aftermarket parts - both failed and I paid $6,200 and we have not been able to drive my truck in 3 months. Currently my truck is at the dealer collecting dust. RAM and MIchigan and my local Dealer (Hendrick Dodge Ram in Cary, NC) are trying to located a now a 3rd replacement part that is the official RAM part. There is no definitive date yet when my vehicle will be repaired.

ODI #11688648STEERING

One night I was out and stop to get gas then out of no where I turned my truck back on and my steering locked up.Ive been told I need change out the whole rack and pinion. I’ve looked online for answers and all I see is recalls for EPS on these trucks.

ODI #11688672STEERING,UNKNOWN OR OTHER

On a cold morning in February of 2025, i was going to get my wife and me a biscuit and sausage for breakfast. I went to the garage, cranked my truck and noticed the steering wheel would not move. I also noticed a steering wheel light with an exclamation running through it on my instrument panel. I shut it down and went inside to tell my wife. She did a search on the internet and found that others were having this same problem and that dodge had a recall for vehicles with this problem. I called dodge's home office where they checked my vin number and said that my vehicle did not have any recalls. I told her that maybe she should add my truck to the recall list as I was having the same steering problem as many others. I got NO satisfaction from her and after reading information that other dodge owners had posted i realized that these people weren't going to do anything about this. At one point i called the dodge home office again only this time i got a recording that said; "You are calling about your 2013 dodge truck. (I wondered how she had this information.) Please press a number to be connected to someone." I was connected to a lady in Taiwan. She spoke very broken English and I asked her to put someone else on the phone. She argued that she spoke English and I got irritated with her and hung up. I believe this is by design as dodge wants to do just that, dodge their responsibilities to their customers. No one has inspected my truck as I can't remove it from the garage. I was told that the tool that was plugged into my computer system would not reveal my problem if the steering system was working. The only way that I can get it to a mechanic is if the steering is working. I have puchased and installed a 10 amp fuse in the fuse panel and a 120 amp battery cable fuse on the battery. Neither solved my problem. so now I have a 2013 dodge ram truck (Like new) with 32,000 miles that I can't drive because I can't steer it. Please do something about this!!!!!

ODI #11688308STEERING,SUSPENSION,WHEELS

While performing a left-hand U-turn across three lanes and into the far right-hand 4th turning lane, at less than 15mph my 2013 Ram 1500's power steering failed and jerked the wheel out of my hands back towards the neutral position. This action forced me across all the lanes and into the curb on the right edge of the 4th lane which was the turning lane that I was trying to reach. When I finally got the vehicle off the curb and was able to get the vehicle into the parking lot I was originally going to, the power steering seamed to operate breifly as long as the wheel was turned slowly and under speeds less than 10mph, so I limped it home. This however was short lived by the end of the next day I had totally lost all power steering assist and had to fight the wheel to turn at all. This led to having the electronic power steering rack assembly replaced at a local shop adding up to a total of $4943.55 US dollars. After receiving my 2013 Ram 1500 from the shop I began to experience heavy vibrations felt through the steering wheel and pedals. The vibration was caused by the damaged front passenger wheel hub which cost a further $400 plus dollars in parts and labor. The electronic power steering rack assembly had to be turned in for a core charge and is unavailable for inspection but had signs of water intrusion according to the shop. The associated bushings, tie rod ends and wheel hubs were either discarded or turned in for additional charges and are unavailable for inspection. My safety was threatened when the steering gave out mid turn while I was crossing oncoming traffic in the three through traffic lanes. The "service power steering" warning light did illuminate when the power steering failed and the initial impact with the curb occurred then went away after stopping. However, the "service power steering" light returned the next day. The electronic power steering rack was verified to be the cause of the failure at the local service center that performed the repairs.

ODI #11688316VEHICLE SPEED CONTROL,SERVICE BRAKES

My ABS, Traction Control, and BRAKES light illuminated while driving. I used an OBD2 scanner to check for any alarms or issues and found out my ABS Control Module has an internal fault. The part has been discontinued and the replacement is on backorder for more than a year. The only fix I have been able to find is using third party repair or out having a refurbished part from anonymous sellers online with no guarantee of it working. This issue impacts the anti-lock braking system, the stability control, and cruise control functionality of my vehicle.

ODI #11687815STEERING

It has, with more frequency as of late, become hard to turn the steering wheel both while driving as well as stationary. It is approximately 75% of them time currently, it started out being a now and then thing, but with more driving, it has become more frequent. There have been no warning lights to signal an issue, but the problem is continuously getting worse and more frequent.

ODI #11687519STEERING

power steering stopped working

ODI #11687299STEERING

Electric power steering gear stopped working

ODI #11686968STEERING

The contact owns a 2013 Ram 1500. The contact stated that while attempting to turn to the right, the steering wheel seized. The contact used excessive force to maneuver the vehicle. An unknown warning light was illuminated. The vehicle was not diagnosed or repaired and remained at the residence. The contact called and notified the manufacturer of the failure. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 19E077000 (STEERING). However, the VIN was not included. The failure mileage was approximately 220,000.

ODI #11685516STEERING

I've had no previous problems with this but I just started my truck and a warning light came on saying service power steering and when I tried to turn the steering wheel, I had no power steering. I checked the fuses and they are good.

ODI #11684622STEERING

I was driving long distance down an interstate and my electric power steering locked up. I wasn't able to steer. Got a tow to nearest gas station. After sitting for about 30 minutes a started the truck back up and the steering work surprisingly.

ODI #11684624STEERING

The power steering rack failed on my 2013 Dodge Ram 1500 with only 36,000 miles. It is at the shop right now, waiting for the new power steering rack to come in. The power steering completely failed, as I was driving home from an appointment...making the truck extremely difficult to steer. The failure was diagnosed and confirmed by a service center (Golden Auto)They stated the entire power steering rack must be replaced at a cost of approximately $4,100. The vehicle has been inspected by an independent service center. The manufacturer has not yet inspected it. The warning light came on AFTER the power steering failed. There was absolutely no warning/symptoms of any kind before it happened.

ODI #11684219STEERING

Borrowing this truck from my father. I turned the key off a week ago when everything was working fine. When I went to start it today it gave me a power steering failure warning and the steering wheel was impossible to turn. From what I understand, this is a common problem with this year model and line of Rams. I am glad this happened while I was parked. Otherwise it could have been disastrous for me. As it is. I am looking at a very expensive repair on a loader vehicle.

ODI #11682864STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Electric Power Steering Gear Assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19E077000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

ODI #11682900STEERINGCRASH

The contact owns a 2013 Ram 1500. The contact stated that while driving at 70 MPH, the steering wheel seized. No warning lights were illuminated. In addition, the vehicle lost power steering functionality, and the vehicle became difficult to maneuver. The contact was able to pull over to the side of the road using excessive force on the steering wheel, ran into a culvert, then ran over the culvert into a driveway and crashed into a trash can, where it came to a stop. The driver-side and passenger-side air bags did not deploy. The contact suffered no injuries. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired and remained at the residence. The manufacturer was not notified of the failure. The failure mileage was 106,359.

ODI #11682729STEERING

The power steering on my truck randomly went out this week, after working forever without any kind of issues. After doing a bunch of research and looking into the issue, I have tried to troubleshoot this in every way possible. I've looked at electrical, the belt inside the Electric Power Steering unit, checked connections and fuses, and I've come to the conclusion that these units are faulty, based on many other anecdotes of this happening, and even recalls from RAM. Except those recalls don't include my year of vehicle for some reason. Dodge/Ram dealers want $4500 to replace this part (which is extremely steep for such a small thing) and I currently don't have the means to pay for it. I have also seen that in September of 2024, a class action lawsuit was filed against Stellantis for this exact reason. So I want to file this complaint in hopes that Ram/Dodge/Stellantis will issue a recall.

ODI #11681238STRUCTURE,UNKNOWN OR OTHER,ENGINE

SAFETY DEFECT: Database Classification Failure - 2013 Ram Vehicles Vehicle: 2013 Ram 1500, VIN: [ENTER VIN ABOVE] Owner: [ENTER NAME ABOVE] Email: [ENTER EMAIL ABOVE] Phone: [ENTER PHONE ABOVE] Defect Description: The 2013 model year Ram vehicles suffer from a systematic database classification failure that prevents normal ownership operations and creates safety hazards. Due to the Dodge-to-Ram brand transition in 2013, these vehicles are not properly recognized in automotive databases used by: • Auto parts retailers (O'Reilly's, AutoZone, etc.) • Insurance companies and quote systems • Tire retailers and service centers • Emergency roadside assistance systems • Government vehicle registration systems Safety Implications: • Inability to quickly procure critical replacement parts during emergencies • Delays in obtaining proper insurance coverage • Emergency service complications due to vehicle misidentification • Forced manual workarounds that increase human error risk Consumer Impact: Vehicle owners are forced to spend excessive time and resources (phone calls, manual lookups, repeated explanations) to perform basic vehicle ownership functions. This constitutes an operational defect that prevents normal commercial transactions. Requested Action: NHTSA should require Stellantis to issue a recall to correct the database classification error across all automotive systems, or provide alternative identification mechanisms that ensure proper vehicle recognition. Root Cause: Stellantis' failure to properly coordinate database updates during the 2013 Dodge Ram to Ram transition, leaving vehicles in a "database orphan" state.

ODI #11681367STEERING

Power steering assist failed while driving. Can still be steered manually by force, but no electronic assist. Makes the vehicle unsafe to drive, and thankfully I was able to get safely off the road. When I looked into this, it’s a known issue with rams, and hasn’t been addressed in my year model, 2013. I can’t understand how a safety risk like this is going unaddressed. I was quoted 2 thousand plus dollars by the dealership to fix.

ODI #11681204STEERING

EPS system failed causing loss of power steering. Thankfully I wasn’t going fast when it failed.

ODI #11680907STRUCTURE

2013 Ram 1500 truck has corroded fuel tank strap, which could lead to a fuel leak or fire. Dealer discovered while preformed oil change service.

ODI #11680445FUEL/PROPULSION SYSTEM

Driving truck over RR tracks in city that were not a large bump and my front fuel tank strap came loose. I looked under truck and saw strap was corroded but not broken. Then looked where the T shape strap connector attached to vehicle and it was extremely corroded and broken away. Had I been moving at a much higher speed this would have caused a serious accident.

ODI #11679812STEERING

The contact owns a 2013 Ram 1500. The contact stated that while making a left turn, the steering wheel became extremely firm. The vehicle was taken to an independent mechanic, where it was diagnosed that the tie rod and the front brakes needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact believed that the failure was associated with NHTSA Campaign Number: 13V287000 (Electronic Stability Control (ESC). The failure mileage was approximately 128,000.

ODI #11679306STEERING

While driving on the freeway around 70 mph, the steering on my 2013 Ram 1500 2WD suddenly became extremely stiff and hard to turn. The red steering wheel warning light came on, and I nearly lost control. I’ve already confirmed that the battery, grounds, fuses, and alternator are all good, and this is clearly an EPS (Electric Power Steering) failure. This is a major safety concern — had there been a turn or obstacle, I could’ve crashed. I’ve found other reports online from other Ram 1500 owners with similar issues involving the EPS rack and module. Dodge dealers told me they couldn’t help or open a STAR case unless I contacted Dodge corporate. I believe this is a defect that should be investigated for recall or at least considered for a safety-related goodwill repair, especially since this failure occurred at highway speed. The fact that the entire steering system can lock or fail without warning is dangerous and unacceptable.

ODI #11677736SERVICE BRAKES

Front brakes: on July 30 2025 the right front brakes caused the truck to pull and shimmy to the right at speed. Touch the brake and it pulled hard to the right so bad you had to turn the steering wheel to about the ten o’clock position to go straight then when letting off the brakes you had to be quick to turn the other way. Seems the brakes are not releasing after use and over heating, I had a laser temp over *450 in the wheel and hub area. This happened last year to the driver’s side and I had to replace the brake assembly on that side. Maybe the tolerances in each piston is to close so when hot they stick and over heat. This is on a truck with 17K miles. On forum’s people suggest that the brake lines are collapsing which might be the issue. This model truck has the air ride suspension so the overheating could cause a air bladder to blow or a bearing to degrease with a wheel lock up at speed. Thanks,,

ODI #11677428POWER TRAIN,SERVICE BRAKES, HYDRAULIC,LATCHES/LOCKS/LINKAGES

The contact owns a 2013 Ram 1500. The contact stated they received notification of NHTSA Campaign Numbers: 19V347000 (Latches/Locks/Linkages) and 17V821000 (Power Train); also the contact stated that the ABS warning light was blinking, and the engine light was illuminated However, the parts to do the recall repairs were not yet available. The local dealer was contacted and the dealer declined to service the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer referred the contact to another local dealer and opened a case. The failure mileage was approximately 88,000.

ODI #11677367SERVICE BRAKES

I was driving the beltway when out of nowhere my abs, brake, and traction control lights came on. Of course I immediately panicked and then had to slam my brakes on which no longer worked and caused me to slide. Luckily I was able to pull to the side. This is my only vehicle and the wait list for a new abs module is insane. How am I supposed to drive specifically with my kid in the car.

ODI #11674882STEERING,ELECTRICAL SYSTEM

Have not had any problems until this morning. Started the truck to move it and there was a warning flashing on the instrument cluster of a steering wheel and exclamation point. The power steering is not working at all. I have not been able to bring it to a dealer for diagnostics as it is unsafe to drive and can't afford to tow it at this moment.

ODI #11674469STEERING

I was driving from lunch and slowed to turn when all of a sudden, my steering wheel was jerked from my hands causing me to barely make the turn in front of an 18-wheeler truck. I manual steered it to the parking lot at my job. I immediately call AAA to tow to the nearest shop only to find out cost to repair is $4935.64 quote. I did some research later and found this is a known issue so I called dealership, and they said I cannot be reimbursed for any cost there or any shop. I'm just blessed that I didn't get hurt or killed.

ODI #11673553STEERING

Just on a random restart - all power steering functions lost. DTC code C2217-00. Had to replace steering rack. Entering this as I know an investigation into these failures has been opened.

ODI #11673567SERVICE BRAKES

Driving down the road and abs, srs and traction control light came on at the stop sign after that brake pedal pulsating during a normal stop on dry pavement was told it was the abs control module

ODI #11673679SERVICE BRAKESCRASH

The contact owns a 2013 Dodge Ram 1500. The contact stated that while coasting to an idle stop at a red light, the Anti-lock Braking System (ABS) warning light illuminated. The vehicle was taken to the dealer, who diagnosed that the ABS module had failed. The dealer still had not received the part due to the part being on back order. After having the vehicle diagnosed while driving approximately 75 mph, and coming to slowed traffic, the contact attempted to decelerate. Suddenly, another vehicle cut in front of them, and the contact slammed the brake pedal down. The left front tire seized, causing the vehicle to spin counterclockwise. The left front side of the truck hit a nearby guardrail. The vehicle continued to spin, causing damage to the front-end and rear-end. The air bag did not deploy. The contact was able to maneuver the vehicle to safety. The contact was able to continue driving after restarting the vehicle at their home. There were no injuries. No medical attention was needed. No police report was filed. The vehicle was not taken to the dealer after the incident occurred. The manufacturer was not made aware of the failure. The failure mileage was unknown.

ODI #11673113STEERING

I am experiencing intermittent and unexpected loss of power steering assist in my 2013 RAM 1500. The issue typically happens suddenly after while driving at low speeds, high speed or during turns, and it makes the vehicle very difficult to steer safely, locked up, especially during tight maneuvers or in parking situations. There are warning light of power steering appears for a second and go away when this happens. The steering suddenly becomes extremely stiff, requiring significant force to turn the wheel. This raises serious safety concerns for both me and other drivers. I have researched the issue and found that similar problems were part of a prior recall (NHTSA Campaign Number: 19E077), but my VIN does not currently show any open recalls. I believe this may be part of the same defect and could affect more vehicles than originally recalled. Request: Please investigate this issue for a possible expanded recall or manufacturer remedy. This defect poses a risk of crash and injury due to the sudden loss of steering control.

ODI #11673140STEERING

The electrical power steering went out while driving. When searching for a replacement, we were told they weren't even taking orders for the part because of how many failed. Clearly there is a MAJOR issue with the power steering part. It should be recalled so more people can get them fixed without potentially causing an accident at time of FAILURE

ODI #11672994STEERING

Electronic Power Steering failed. Vehicle suddenly became extremely difficult to steer.

ODI #11671575SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ram 1500. The contact stated while driving 60-65 MPH, the ABS, the brakes, and the traction control warning lights were illuminated. Additionally, the contact stated that the vehicle failed to accelerate as needed while depressing the accelerator pedal and the vehicle was driving sluggishly. The contact stated that the failure caused the transmission and the engine to overheat. The vehicle was taken to the dealer where it was diagnosed and determined that the ABS module and sensor needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,393.

ODI #11671405STEERING

Was turning out of parking lot steering locked up and service power steering message came on. After investigation it was determined that the electric power steering quit working.

ODI #11671468STEERING

Steering locked up, service power steering light came on and have no control of vehicle. I was able to pull over and get back home by using every muscle in my body to turn the car. I saw there was an investigation into this mass issue with 2013 ram trucks. There were no indications prior to immediate failure causing a near accident.

ODI #11669640STEERING

On June 26, 2025 my wife was driving our 2013 Dodge ram on a state route at approximately 60 mph. Without warning, the power steering failed to function, causing the vehicle to lose control. My wife was able to bring the car to the edge of the road without crash. The vehicle was then removed to my residence location. The vehicle power steering is totally in operative. A warning light displays on the dash. There appears to be some type of issue with Dodge trucks, electronic power steering for multiple years of manufacturer. Was very lucky that my wife was not injured in this crash. This is a tremendous safety issue, and if affects multiple years should be recalled.

ODI #11669324STEERINGCRASH

Power steering failed while making a turn. The vehicle oversteered running into a curb. This scraped the wheel and impacted the tire braking the plastic inner wheel well. If the steering fails while turning the wheel the vehicle at slower speeds the vehicle is very hard to control and will force you out of intended trajectory. There are no warnings or messages. There are no fluid leaks. I have researched to find this is a common issue with this vehicle. I do not feel safe driving it to a mechanic. I don't want to pay for repair as this is obviously a know failure which could reoccur.

ODI #11668527STEERING,SERVICE BRAKES

Electronic power steering has completely stopped all at once. 102000 miles on the truck. It’s also had an issue with the abs brake system.

ODI #11668369ELECTRICAL SYSTEM

Electronic throttle body system

ODI #11668380FUEL/PROPULSION SYSTEM

My front gas tank mounting strap pulled through the frame. The gas tank was almost touching the ground and the strap was rubbing on the driveshaft. Said the recall is for up to 2012. Mine is titled as a 2013 but manufactured in November of 2012. What can be done? 13 year old truck shouldn't have a frame rusted that bad, even in Ohio

ODI #11668134STEERING,AIR BAGS,SERVICE BRAKES

My truck for several years has intermittently turned off all safety features and steering control, i.e. air bags, traction control, anti lock breaks, and power steering all turn off randomly which in turn disables the cruise control, towing functions, etc. In the past I could turn the truck off then back on and the problems would dissappear, Now the problem has escalated and is occurring at shorter intervals now turning it off doesn't work and its getting dangerous. There is various recalls for these problems with same make and years model trucks, but mine is not included. I've tried contacting the dealer but they basically say sorry we can't help you unless your truck is added to the recall list. It's just not right that 1000's of vehicles the exact same as mine have been recalled for the exact same problems but not mine. Thanks for your time!

ODI #11668187STEERING

Intermittent power steering failure causing dangerous driving conditions

ODI #11667652STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving at various speeds on several occasions, the vehicle lost power steering functionality, and the steering wheel became very firm. Additionally, the message "Power Steering Service Required" was displayed. The contact stated that the vehicle was restarted after each failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.

ODI #11667692STEERING,ELECTRICAL SYSTEM

I’ve owned the truck for about a month with 0 issues up to this point. I was driving home after work on June 17th 2025, when all of a sudden the service power steering light appeared on my dash and my power steering completely stopped working. It became almost impossible to turn the vehicles steering wheel and I almost ran into a building. After doing some research, this issue is apparently a common problem with this year model of ram pickups.

ODI #11667208STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving 30-35 MPH in the neighborhood, the power steering became inoperable. The contact heard an abnormal popping sound. The steering jolted and the steering wheel yanked her arm. There were no warning lights illuminated. The contact was stuck in the middle of the road. The contact had to have another person drive the vehicle to the residence. The contact stated that the failure was related to NHTSA Action Number: RQ23003 (Steering). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 133,000.

ODI #11667310STEERING

While operating my 2013 Ram 1500 at approximately 10 MPH, I experienced a sudden and complete loss of power steering without warning. The incident occurred while traveling on a public roadway. There were no dashboard warning lights, alerts, or noises leading up to the failure. The steering wheel became extremely difficult to turn, requiring significant physical effort to maintain control of the vehicle. The failure appears to have occurred in the Electric Power Steering (EPS) system. This sudden loss of power steering posed a serious safety hazard to both myself and other road users. The unexpected loss of steering assist greatly increased the difficulty of maneuvering the vehicle, especially during turns or emergency avoidance. The vehicle was nearly impossible to steer with one hand and could have led to a crash if more evasive action had been needed. Had this occurred at higher speeds or in heavy traffic, the outcome could have been much more severe. The failure was diagnosed as an EPS (Electric Power Steering) internal failure, confirmed by a diagnostic trouble code (DTC) pulled during inspection at a certified repair facility. The code specifically indicated a malfunction within the EPS module itself. The problem was confirmed by an independent service center, where technicians scanned the vehicle and identified a diagnostic code confirming an internal EPS failure. At this time, the EPS system has not been repaired pending further action.

ODI #11666718STEERING,ELECTRICAL SYSTEM

We recently bought the dodge truck from a dealer in Puyallup Washington and noticed it was hard to steer and pulling to the left and right when Turning. It was a hard pull ! Now we can't even drive the truck at all its hard to steer and there's a red light at the bottom of the cluster with a red circle and a exclamation mark.! We don't want to drive it as my husband says it's the electric power steering.the electronic steering does not work at all. We shouldn't be having this problem . As we only had it 5 mos.i don't know the approximate day but started shortly after we bought the truck. Thank you for reviewing our complaint. We are retired and needed a truck for hauling .

ODI #11666792STEERING

I was driving to work and all of a sudden I had no power steering and red light with wheel and ! Came on indicating power steering failure. Confirmed by mechanic and estimated 3-4 thousand dollars , this is a known issue with these trucks apparently as I’m finding out

ODI #11666475STEERING

The Power Steering suddenly failed without warning when starting the truck while parked in a public parking lot. Could not steer the truck and noticed the red warning light was illuminated. I turned off the vehicle and waited a few minutes and then the power steering was working. I drove immediately home. The problem then occurred again when I started the truck up. The truck was not safe to drive. Checked the serial number of my steering rack and it is not included in the recall list for this known problem. I had to replace the steering rack with a new unit. This should be recalled and covered by the manufacturer. Less than 29,000 miles on the truck.

ODI #11666041STEERING

The power steering keeps going out while I’m driving. Sometimes it will reset and work again after restarting my truck but now it’s staying out. This has been a problem for two months now. This almost caused me to crash twice.

ODI #11666116STEERING

Attempted to back out of garage when the steering became very difficult to turn. Could not safely drive the vehicle as the steering was extremely hard to turn. Service steering message appeared on console. Vehicle towed to dealership for repair. Dealer advised this repair will require replacement of the steering rack at a cost of over $3,000.00. While there may not be a specific recall based on my VIN this problem is very similar to other vehicles that have been recalled for this issue. Part is back ordered which indicates they are doing a lot replacements. This should be elevated to a systemic recall. My truck has under 70,000 miles on it and has been well maintained.

ODI #11665644STEERING,ELECTRICAL SYSTEM

Subject: Power Steering Failure – Recall Concern on 2013 Ram 1500 Dear [Ram Customer Care / NHTSA / Dealership Representative], I am writing to formally express my concern regarding a serious safety issue I experienced with my 2013 Ram 1500, which has only 140,000 miles. While driving, I suddenly lost total power steering functionality. Fortunately, I was able to safely bring the vehicle to Piedmont Dodge in Anderson, SC. After paying a $185 diagnostic fee, I was informed that the steering rack and pinion had failed and would require full replacement. I was also told that the necessary part is currently on back order with no estimated time of arrival, which leaves me without a working vehicle and no clear resolution. What is especially troubling is that I’ve learned Ram issued recalls for steering issues on 2013–2016 Ram 1500 models—recall campaigns that clearly acknowledge this as a known and recurring problem. However, for reasons unclear to me, my specific VIN does not fall under the existing recall despite showing the same symptoms as vehicles that do. Given the nature of the failure—complete loss of power steering while driving—and the significant cost of repairs quoted to me (over $2,700 for parts and labor), I am requesting a thorough review of my vehicle's eligibility under the known recall campaign or warranty support. I strongly believe this issue reflects a broader systemic defect, not isolated wear and tear. I respectfully ask that Ram take responsibility for this critical safety concern and assist in resolving the issue either through recall expansion, goodwill repair assistance, or another appropriate remedy. I am eager to continue being a loyal Ram owner but believe this matter requires immediate attention and action. Thank you for your time and consideration. I look forward to your response. Sincerely, [XXX] [XXX] ] VIN: [XXX] [Vehicle: 2013 Ram 1500 | Mileage: 140,000 mi] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11664275ELECTRICAL SYSTEM

Odometer Fraud. The contact purchased a 2013 Ram 1500. The contact stated that while attempting to check the Carfax report, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 136,000, and at the time of reviewing the Carfax, it was discovered that the mileage was 220,000.

ODI #11664082STEERING

Power steering stopped working

ODI #11663922ELECTRICAL SYSTEM

The ABS, parking brake, and traction light are illuminated constantly when driving the vehicle. The vehicle’s braking system and other functions seem to work fine; however, I have lost the use of my cruise control functions. Unfortunately, the ABS module, which, from research, has been the main culprit that malfunctions, is no longer manufactured. This results in me finding a used ABS module via the internet.

ODI #11662957FUEL/PROPULSION SYSTEM

Front fuel tank strap pulled out of frame. The strap T portion is still intact but the mounting location on the frame rotted out. The rear strap held so the tank didn't make contact with the ground. There was a recall on the 09-12 rams for a similar issue, I think it needs be expanded to 2013 and maybe 2014 models as well.

ODI #11662693STEERING

Can't turn...steering wheel is very hard to turn....

ODI #11661677STEERING

I was driving on [XXX] on Friday evening ([XXX]) about [XX] near Chattanooga, TN and the power steering quit suddenly (all at once). My speed at time of power steering failure was 65 MPH. No warning lights, messages or symptons at all before complete failure of power steering system. If driving conditions had warranted me to swerve suddenly to avoid a hazard, it would have been impossible and that would have put other's safety and my own safety in harm. Never had any problem before this incident and nothing that would have alerted that power steering was not functioning properly. I think this is a major safety issue and requires further investigation as to why this happened. The problem has been reported to an independent service center and I also plan to contact local Ram dealership in Ringgold, GA Monday morning, May 19, 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11661336STEERING

Out of nowhere could not turn the steering wheel. It was really stiff. I had my mechanic come take a look and after doing a diagnostic test it was the EPS (electric power system). After looking into it we noticed a recall for the EPS for 2013-2019 Dodge rams which is what we have. We took it to a dodge dealership who also found that out but is saying we are not part of the recall just because our VIN number is not associated to the recall. We could have died with 4 kids in the car and this is what we were told that it would cost a more than 5k to fix. The issue is the same as the recall. There was no warning lamps or messages to let us know something was wrong. Again could have died cause we could not turn the wheel. Our car should be part of this recall and I have seen others complaining about the same issue in forums. We are already on low income and top it off have only one car this has put a real burden on our family. Please acknowledge that this is the same recall and our VIN should be included and repaired without cost.

ODI #11660378STEERING

The contact's son owns a 2013 Ram 1500. The contact stated that while her son was driving at highway speeds, the power steering assist failed. Due to the failure, the contact's son used excessive effort to steer the vehicle off to the left shoulder of the highway. The contact's son called for the vehicle to be towed to an independent mechanic. While the contact's son waited for the tow truck to arrive, the "Service Power Steering" message was displayed on the instrument panel while restarting the engine. The vehicle was towed to the mechanic, and the contact was informed that the power steering assist was electrical and that no repairs could be made to the vehicle. The contact was then informed that there was an unknown recall associated with the failure. The contact was then referred to the dealer who informed the contact that there were no recalls on the vehicle. The vehicle remained in the possession of the mechanic and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 215,000.

ODI #11659378STEERING

My steering on my 2013 Ram 1500 completely seized while the vehicle was in motion, with no warning. I was leaving a drive through luckily at low speed, I am reporting this because if this had happened 2 minutes later, I would have been on a 55mph 2 lane highway, and possibly caused an accident harming me or other drivers. I had a few mechanics look at it and state they thought it was the steering rack, and how unsafe it was that it seized completely. The vehicle is open to inspection. I hope this at least gets looked into, I don’t want anybody to get hurt.

ODI #11658463STEERING,ELECTRICAL SYSTEM

The contact owns a 2013 Ram 1500. The contact stated that the vehicle had experienced a loss of electric power steering functionality. The contact stated that the vehicle later failed to start or unlock. The dealer was contacted and informed the contact that the VIN was not included in an unknown electric power steering recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

ODI #11657500STEERING

The steering went out on my 2013 Dodge Ram 1500. I purchased this vehicle used in July 2016 The dealership stated that this recall has already been fixed however if that's the case it wasn't fixed properly and failed again. To fix the problem is thousands of dollars. There was no warning lamps that indicated a problem. It acutely happened.

ODI #11657249STEERING

Steering locked up. Very difficult to steer. Condition remains 4/28/2025 09:00. Dealer approx 30 miles away. Can't afford towing. Low speed (35 MPH) No crash, No injuries. Flashing steering wheel with (!). No other indications. No Codes. NOTE: BASED ON INFORMATION FROM MY TIME IN THE MILITARY AS A HELICOPTER PILOT AND ISSUES WE HAD WITH AIRCRAFT GROUNDS, I REMOVED AND CLEANED ALL TERMINALS ON THE BATTERY AND APPLIED DI-ELECTRIC GREASE. I THEN REMOVED AND CLEANED THE CONNECTORS ON THE ELECTRICAL STEERING UNIT AND APPLIED DIELECTRIC GREASE BEFORE REINSTALLING THE CONNECTORS. I STARTED THE ENGINE WITH NO RESULTS ON THE STEERING ISSUE. I TURNED THE ENGINE OFF AND WAITED 30 MINUTES. UPON RESTARTING, THE ISSUE RESOLVED.

ODI #11657082STEERING

Traveling back from Tennessee I stopped for fuel when I started my truck to leave the warning light was on the dash for service power steering and I had no power steering I have checked the fuse but it does not appear to be bad I will take my truck to the shop tomorrow morning Monday 4/28/2025

ODI #11656150STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving 60 MPH, the power steering assist failed to operate as designed. There was no warning light illuminated. Due to the failure, excessive force was needed to steer the vehicle off to the shoulder of the highway. The contact attempted to restart the vehicle to regain power steering assist; however, the failure persisted. Due to the failure, the contact had the vehicle towed to the residence. The dealer was notified of the failure and informed the contact that the vehicle was not under recall. The contact was provided an estimate for a diagnostic test. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 131,000.

ODI #11655771STEERING,ELECTRICAL SYSTEM

Steering wheel jerks to center position when making turns and power steering has totally stopped working now

ODI #11655882STEERING

2013 ram 1500 Express, steering will randomly lose all power steering without any warning, and become almost impossible to steer the vehicle. I believe the issue to be related to the faulty rack and pinions installed on the ram 1500 trucks.

ODI #11654434STEERING

The electronic power steering unit completely failed. The power steering system failure dash indicator appeared on the dash information screen. I parked the truck, turned it off, and after I restarted the truck, I no longer had power steering and the truck was nearly impossible to steer. The truck has approximately 171000 miles on the odometer. There are currently no recals. There does not appear to be any physical damage to the power steering unit. The truck is currently being diagnosed by the second mechanic at a Dodge dealership. The initial information from the first mechanic was that his scan tool, a Snap-On Zeus, could not find any specific error codes other than, "Could not communicate with electronic power steering system."

ODI #11654354STEERING

While I was driving my 2013 Dodge Ram 1500 at a low speed through a parking lot the power steering just went out. I have 90k miles on my vehicle and this should not be happening. I was in a parking lot full of parents and children walking to their cars and was turning when this happened. There was no warning and not light on my dashboard until after a few seconds of my power steering being out. After looking online I saw this was a common problem for Dodge. Dodge said they would put another dodge part in it to replace the EPS and I didnt want that so I took it to a private mechanic who fixed it....$3k to fix. This is ridiculous and should be covered by Dodge.

ODI #11654297STEERING

The electronic power steering abruptly failed while driving, because of this failure my safety as well as others safety was put in grave danger. I completely lost the ability to turn the steering wheel which led me to forcefully pull as far over on the freeway that I could to avoid having an accident. Truck was then towed to my home. I had no prior messages or alarms or check engine lights on and the truck had been running in top condition. Suddenly I heard a chime then the steering wheel got stiff and the the “service power steering” message showed on my cluster. The vehicle is available for any inspections needed and has not been repaired due to the cost. The power steering went out on April 9, 2025.

ODI #11653739STEERING

Forward: While pulling out of a mall parking lot my steering failed causing me to momentarily block traffic. There were no warning lights, messages or audible alarms at this time. I was able to safely pull back into the parking spot, turned the vehicle off and turned it back on. Power Steering was restored and no messages/alerts were present. I assumed at that time that maybe the steering wheel lock got hung up. When we got home and went to use the vehicle again the same thing happened except this time it didn’t correct itself and the flashing “Service Power Steering” light came on. The vehicle has not been driven since. After researching this situation I learned that this is a known issue that has not been resolved and I believe this to be a safety impacting defect. (1) Electronic Power Steering (EPS) failure. Vehicle is available for inspection. (2) Loss of vehicle control had the failure occurred on the open road could have led to a crash (3) We have not towed the vehicle to the dealership yet as we will be out of town for a couple of weeks (4) Vehicle has not been inspected by any party at this time (5) There were no warning lamps prior to this failure. After the second failure there is now a blinking “Service Power Steering” message but no fault codes Supplemental: we are the original owners of this vehicle and all maintenance to include known recalls have been kept up-to-date and the vehicle has been well maintained.

ODI #11652884STEERING

Electronic power steering intermittently fails while driving. This truck has had this issue for months, happens regularly once or twice a week or every 100 so miles. Two repair shops could not replicate the issues. And there is no codes on the scanner. After researching this seems to be a common concern and safety issue on this model/year of ram 1500.

ODI #11652055STEERING

The contact owns a 2013 Ram 1500. The contact stated upon starting the vehicle, the vehicle lost power steering functionality. The power steering warning light was illuminated. The contact stated that upon turning off and restarting the vehicle several times, the power steering became operable. The contact stated that the failure had been recurring intermittently. The dealer was notified of the failure and informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

ODI #11651893STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving 25 MPH, the contact became aware that the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. The service steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V167000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 52,000.

ODI #11651374STEERING

The contact owns a 2013 Ram 1500. The contact stated while reversing into the driveway at 10 MPH, the vehicle lost power steering inadvertently, and the steering became significantly difficult to turn. The contact's husband assisted the contact in reversing the vehicle into the driveway. The message "Power Steering Service" was displayed. The contact related the failure to NHTSA Campaign Number: 19E077000 (Steering); however, the VIN was not included in the recall. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 180,000.

ODI #11650611STEERING

Power steering went out while driving and power steering light came on dash.

ODI #11650655FUEL/PROPULSION SYSTEM

The front gas tank strap pulled out of its slot in the frame. The tank hung appx 4” off the ground, hitting the ground on the frost heaves. I was alerted by the driver behind me. Had I not been alerted, I may have punctured or wore a hole in the tank risking a fire from leaking fuel. I used ratchet straps to secure the tank. I had appx 10 miles on the vehicle since fill up. I contacted the local Dodge dealer in Berlin Vt on 3-7-2025 and am waiting for reply.

ODI #11650355STEERING

My 2013 ram 1500 has an electronic power steering system. That unit has completely failed and the steering is locked up. It can't be turned. I was backing out of my driveway when it happened. If I had been going down the road at 60mph someone would have been killed. The truck is unsafe and can't be driven. There is a warning lamp for a power steering issue. Dealer says I have to buy a new steering rack. And that part has been discontinued.

ODI #11649979SERVICE BRAKES

Faulty abs control modules. Widespread problem after doing some research. Abs control module fails and sets off abs and traction control lights on the dash. Hasn't caused any incidents yet. But losing anti lock brakes could potentially cause a lock up and cause an incident in the future. Could be very problematic during winter conditions.

ODI #11649625STEERING

While driving the power steering made a loud clanking noise and the service power steering light came on. Rack and pinion failed. We were driving and no way to turn our vehicle.

ODI #11649107STEERING

While driving, steering locked up and forced me into oncoming traffic during a turn. Both parties had to emergency stop to avoid collision. Vehicle now has no assisted steering, and is near impossible to steer. Ram dealership states a $2600 eps rack, with unkown ETA as they are unable to source one at this time, before $500 in labor.

ODI #11648832STEERING

The electronic power steering locking up and can’t turn the steering wheel

ODI #11648306STEERING

Upon starting the RAM 1500 on or about May 1, 2024, the electric power steering rack and pinion failed to operate. There was no steering assistance at all and it was extremely difficult to turn the steering wheel. The truck was not safely drivable. I observed a check engine light illuminated so I drove it carefully to a shop very close to my residence. The code indicated a failed power steering system but I do not recall the specific code. I contacted my local dealer for assistance. They indicated that since the vehicle was older than 10 yrs old, they did not offer any replacement steering racks or offer any service to the rack. They offered no alternative solution. I did some research, shopped around, and purchased a reconditioned rack and pinion for nearly $2,000. I installed the reconditioned electric rack and pinion assembly myself and power steering control returned as before. Since May 2024, the reconditioned power steering system has been functioning normally. The original rack and pinion is not covered under the limited previous recall. It's barcode reads - P68079506AG and TIC1393C5057 if this is helpful. I have carefully inspected the boots and seals of the unit and all appear very good ruling out any likelihood of water intrusion. Given my electrical engineering background and curiosity, I removed the cover from the circuit board and it does not show any visual damage. It's clean and dry inside. I purchased the truck brand new and it has been garage kept since purchase. It only had approximately 50,000 miles on it when it failed, therefore I am confident that there's a manufacturer defect or long term reliability issue with the electronic circuit design or components used in it that needs to be addressed.

ODI #11647546STEERING

The truck is experiencing intermittent complete loss of power steering

ODI #11647230STEERING

I was parked in the Costco, and when I went to leave, I started the truck, and it said Service Power Steering. The steering wheel was hard to turn.

ODI #11647244STEERING

The Electronic Power Steering Module is intermittently cutting in and put, resulting in loss of power steering. This is highly dangerous and should be recalled.

ODI #11647020STEERING

While making low speed turns steering wheel rips out of hand and is momentarily uncontrollable, and very hard to handle. This issue has caused me to almost crash numerous times.

ODI #11646621STEERING

I was driving on my way to my house when suddenly I lose the power steering on my truck and the wheel started to get hard to turn luckily I was the only person in the street

ODI #11645917STEERING,POWER TRAIN,ELECTRICAL SYSTEM

Lost complete steering with no warning or lights on the dash At risk none was parked and steered perfectly prior to parking There is a recall open for other vin numbers associated with the same issue

ODI #11644239STEERING

Driving 60 mph and my power steering went out on me and I almost missed the curve and into oncoming traffic. Could have cost some lives! Took it to dodge dealer and the guy told me it was a huge problem with trucks like mine and there are no new parts to fix it. My truck has 60,000 miles on it and I cannot drive it and Dodge will not repair it! Not happy at all!

ODI #11644254STEERING

Electronic power steering fail. The steering wheel completely locks up. Scared it will lock up while driving. Spoke with dealerships and this is a very common problem in this truck model.

ODI #11644093STEERING

The contact owns a 2013 Ram 1500. The contact stated that upon starting the vehicle, the power steering assist failed to operate as needed, with the "Service Power Steering" warning light illuminated. The contact made various attempts to repair the vehicle; however, the failure persisted. The dealer was notified of the failure and informed the contact of an undisclosed recall; however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact with the same information as the dealer. The approximate failure mileage was 208,000.

ODI #11642804STEERING,ELECTRICAL SYSTEM

I have a dodge ram and the EPS (Electric power steering) had went out making it impossible to steer the while while I was driving I looked up to see if there is a recall for it and Google said there is a recall for the EPS on my make and model truck but when i look at my recalls it says there is no recalls for my truck

ODI #11641887STEERING

What component or system failed or malfunctioned, and is it available for inspection upon request? The Electric Power Steering (EPS) system has completely failed, resulting in loss of power steering assistance. The system is still installed in the vehicle and can be made available for inspection upon request by the manufacturer, dealer, or regulatory body. How was your safety or the safety of others put at risk? The failure of the power steering system makes the vehicle extremely difficult to control, especially at low speeds or in emergency situations. This increases the risk of crashes, particularly in tight turns, intersections, and highway merging scenarios. I have experienced a near-misses and difficulty maneuvering the vehicle after power steering failure. Has the problem been reproduced or confirmed by a dealer or independent service center? Many Ram 1500 owners have reported the issue to dealerships and independent repair shops, some of whom have confirmed that the EPS system fails intermittently or completely stops functioning. Some dealers have replaced the EPS unit, while others have indicated that no official recall has been issued and repairs are at the owner’s expense. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others?

ODI #11641855STEERING

Electric steering assist Is available for inspection No accident Steering failure while driving, stopped vehicle, turned off vehicle and resumed working. This happened 3 or 4 times within an hour. Then quit working completely. Drove a local shop and had it looked at. There was a warning light for the steering on the dash. He reset the light and the steering came back immediately, then went out again. This happened several times. He unable to get the steering back without actually working on the truck. he said issue is with the electric steering.

ODI #11640558STEERING

While driving the power steering suddenly completely went out without warning.

ODI #11640201ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER

My 2013 Ram 1500 has had issues with the horn not working when the middle of the steering wheel is pushed but sounds when the key fob is used to lock doors. The EVIC control on the steering wheel would also not work. This started in 2018 where the problem was intermittent. This was part of recall R36 where the rubbing of the steering wheel harness on the retainer springs could cause an electrical short and or inadvertent air bag deployment. I took my vehicle to Bill Volz WestchesterDodge, Cortland Manor, NY for the recall on 10-19-15 with 18,205 miles. I feel the work wasn’t done properly because the problem reoccurred in less than 3 years and about 6,000 miles later. The horn and EVIC has not worked in over 7 months. My concern is that I could be driving on a major interstate when my vehicle airbag deploys causing a crash. I contacted Chrysler customer service on 1-13-2025 and spoke to a representative. That person called me back on 1-14-2025 and stated that he referred my case #[XXX] , to a specialist who would contact me in 2-3 business days. As of 2-2-2025 I have not received any response from Chrysler customer service. I need assistance in correcting this safety issue. See attachments. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11638759STEERING,ELECTRICAL SYSTEM

The electric power steering stopped working. The service power steering message appeared on the dash. Unable to turn the steering wheel without great difficulty.

ODI #11638118STEERING

There has been a significant amount of complaints in regards to 2013 dodge ram 1500. Mechanics are aware that the manufacturer has been dodging these issues with allowing unsafe vehicles to be on the road. My power steering all of sudden went out while driving. This should be on recall and not at the consumers expense. Why should I pay for something not caused by myself? Big companies like Dodge/Ram could care less

ODI #11637739STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving 30 MPH, the steering wheel failed to respond as needed. The contact stated that the steering wheel with an exclamation and power steering warning light was illuminated. The contact attempted to pull over to the of the road however, the steering wheel failed to function. The contact had the vehicle towed to the residence. The vehicle was then taken to an independent mechanic where it was diagnosed with rack pinion and electrical power steering assist failure. The dealer was made aware of the failure; however, the vehicle was pending repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 132,000.

ODI #11637463STEERING

The contact owns a 2013 Ram 1500. The contact stated that while his wife was driving 50 MPH, the service power steering warning light illuminated. The contact stated that his wife pulled over to the side of the road, stopped, and restarted the vehicle. The contact stated that the steering wheel seized twice after restarting the vehicle. The vehicle was restarted again, and the warning light was still illuminated. The local dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 135,000.

ODI #11637491STEERING

WHILE DRIVING ON THE HIGHWAY OVERPASS MY STEERING WHEEL "LOCKED UP" ON ME AND I COULD NOT SAFELY STEER MY VEHICLE. i SHUT OFF THE VEHICLE AND WHEN I MOVED OFF AGAIN IT HAPPENED AGAIN. THIS WAS VERY FRIGHTENING AS I COULD HAVE EASILY DRIVEN OFF THE OVERPASS AS THE ROAD TURNED AND I HAD NO OTHER OPTION BUT TO PUT ON MY FLASHERS AND STOP IN THE MIDDLE OF THE HIGHWAY PUTTING MYSELF AND MY OCCUPANTS AND ANY OTHER DRIVERS IN THE AREA AT SERIOUS RISK. ITS MY UNDERSTANDING THAT THIS PROBLEM IS UNDER INVESTIGATION PRESENTLY AND THAT SOME RECALLS HAVE BEEN ISSUED HOWEVER THE WEBSITE RECALL LOOKUP IS NOT SHOWING UP FOR MY VEHICLE. MY VEHICLE IS CURRENLTY AT THE DODGE DEALERSHIP FOR OVER 1 MONTH WHERE THE PROBLEM WAS CONFIRMED TO BE A FAULTY POWER STEERING ASSEMBLY/RACK AND PINION. NO WARNING SIGNS EXISTED UNTIL AFTER THE STEERING WHEEL "LOCKED UP". AFTER WHICH THE STEERING DASH LIGHT CAME ON. THE VEHICLE IS IMMOBILE AND STILL AT THE DEALERSHIP.

ODI #11635591STEERING

While driving my truck the power steering completely went out and caused me to run off the road. Luckily no injuries and no damage to the truck. But if traffic would have been coming towards me it would have resulted in a crash most likely. Took the truck to a repair shop and told it need a complete steering system including rack and pinion and steering gears. I got online and seen where your dept is investigating this problem with other trucks.

ODI #11634865STEERING

Power steering failure with no warning. Vehicle is currently with dealer. Dealer said the the electrical power steering unit failed. It is not a serviceable issue, it must be replaced.

ODI #11634957STEERING

The contact owns a 2013 Ram 1500. The contact stated that while starting the vehicle, the contact noticed that the power steering warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering rack failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available The approximate failure mileage was 90,080.

ODI #11634993STEERING

I bought this truck for my father and her was drinking it and fortunately he got home and then with no warning the electric power steering went out when he tried to go back out. No serious harm but he could have easily been in traffic seeing that he uses this truck to drive to his caner appointments.

ODI #11634235ELECTRICAL SYSTEM

EPS light came on 12-31-24 and has happen before I just don’t remember the date the EPS comes and goes making it hard to drive

ODI #11634120STEERING,UNKNOWN OR OTHER

My 2013 Ram pick-up truck has the same problem as everyone else's the electric rack and pinion which it went out last year. I think I might have a blown head gasket. My truck is broke down infront of my home. I'm disabled I can't afford to get it fixed at the moment

ODI #11633617SUSPENSION

The air suspension in my Ram 1500 fails suddenly without notice. When the air suspension fails, the truck becomes very unsafe to drive. It is difficult to keep the truck on the road and it happens without warning. Sometimes it corrects on its own when I restart, other times I can make it work for a while by disconnecting the battery. Right now the driver side isat least 3 inches lower than the passenger side.

ODI #11633212STEERING

Electronic power steering intermittent failure. Vehicles power steering ‘service now’ light comes on and abruptly shuts off power steering and will abruptly turn back on several miles/ days later. This causes a severe safety risk as the module will autocorrect steering mid turn or shutdown completely causing the vehicle to lose control. The problem has been reproduced by a third party mechanic stating that the EPS needs to be replaced at a cost of $3700 and the part is on back order/ unsure when they can get the unit.

ODI #11632950STEERING,ELECTRICAL SYSTEM

Brought this vehicle and drove it for 1 month before power steering went out. I was driving on the interstate at a high speed when the power steering light came on. I was unable to steer the vehicle off the road so I had to stop on the interstate and call a tow truck.

ODI #11632829STEERING

Truck became undrivable when power steering failed without warning. I was lucky to not have been on the road, otherwise it would've likely been a serious accident.

ODI #11632893STEERING

Electric steering assist failure, no previous warnings. Alert on dash to have steering system checked when putting truck in drive. Restart of engine did not correct. Extreme difficulty steering the vehicle. Will take to dealer for initial diagnosis.

ODI #11632182STEERING,ELECTRICAL SYSTEMCRASH

Was driving and steering just locked up. Power steering stopped working and it’s so hard to turn or parallel park. Drove right into this big hill. The dealership wants $4,500 for parts and labor to repair it.

ODI #11632230STEERING,WHEELSCRASH

Lost my eps while I'm driving on school zone and can't turn the wheels snd i end on crash it

ODI #11631739STEERING

The contact owns a 2013 Ram 1500. The contact stated that upon starting the vehicle, the vehicle lost power steering functionality. No further information was available. The vehicle was towed to the dealer, where it was diagnosed and determined that the power steering control module (PSCM) and the electric power steering unit needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 143,000.

ODI #11630038STRUCTURE

I took my truck in for inspection to sell it. My auto technician said that my frame by the passenger side, rear was completely rusted and cracked and unsafe to drive. I called Dodge on 11/14/24 and they opened a case # [XXX]. They told me to take it to the dealership. I took it to 5 Corners in Cedarburg, WI and had them do an inspection where they also took photos and said that the truck was unsafe. They bounced back to Dodge and now Dodge bounced it back to the dealership. No one will respond and it has been 1 months with an unsafe vehicle. There were no indications of problems and had I not taken it in, what might’ve happened? I have an unsafe vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11629928STEERING

On [XXX] I drove my 2013 Ram Big Horn Crew Cab 4x4 on a 5mile trip, on a cool sunny 70' day, & parked it -I experienced no issues. I returned after 1.5hrs, started truck, & attempted to leave parking space when the steering wheel seized up. After noticing flashing warning light, I shut off & restarted engine several times, but light remained flashing & steering wheel was extremely hard to turn. I slowly (with great physical muscle stress) cautiously drove truck approximately 7miles to my independent mechanic shop in Oviedo Florida where my electrical steering gear assembly was diagnosed needing removal & replacement -total repairs estimated at $4k. My service rep said this steering problem is under a safety recall for many trucks like mine, & that the failure could have been deadly had it happened while exiting/entering the I-4 highway. I'm now waiting for back ordered replacement parts -they'll take approximately 6 weeks to arrive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11629973STEERING

Power steering lost. Difficult to steer. No warning signs displayed prior to incident. Vehicle has been inspected at repair service center, but was unable to get diagnosis. Told it needed to go to dealer. Brake light is also on

ODI #11629983STEERING

2013 RAM 1500. The power steering has failed on the RAM. The check engine light came on and produced a code for the ELECTRONIC POWER STEERING MODULE. Have had to leave it sit until the entire rack & pinion with module can be replaced. This occurred around 104,000 miles on truck. Fortunately, was not driving at a high rate of speed or turning when it failed. Because this seems to be a fairly common issue with 2013-2019 Dodge RAMs, I fail to understand why a recall has not been issued.

ODI #11627851STEERING

Loss of power Steering on start up and while driving. Started out on start up a couple times, turned vehicle off started back up and it will work. Today loss of power while driving.

ODI #11627674STEERING

In May of this year, 2024, the Power Assisted Steering System failed completely without warning or other symptoms. Fortunately it failed while not driving but would have caused a serious safety issue. I am a strong male driver and it was extremely difficult to turn the wheel. The dashboard displayed a steering system warning light and the OBDII port reported a C2219-00 error. I am the sole owner of the truck and have owned it since 2013 with only 51,000 miles on it. I reported this to the dealership where purchased it and they offered no assistance since it was well out of warranty. I inquired about purchasing a replacement steering rack or bringing it in for repair. They responded that the entire steering assist unit had been discontinued with no inventory available anywhere in their nationwide system. Therefore, they could not repair the truck or offer to sell me the rack and pinion assembly. They also recommended I contact a junk yard - ridiculous for a modern vehicle with a known defect such as steering. I eventually purchased a remanufactured steering rack on eBay and repaired the truck myself. The price for the steering rack was over $2,100! I have seen where there were other reports of this failure on NHTSA so I thought it would be helpful to report the failure on my truck as well. I have uploaded the part number and serial number of the steering rack in case that's helpful. Thank you.

ODI #11627756STEERING

On November 23, 2024. I was going to back out of the driveway, but the steering was locked up and the power steering light came on. I was unable to turn the wheel. The truck only has 150,000 miles I am the original owner. It was taken to a repair shop, and they determined the electronic power steering had failed and needed to be replaced. Since then, the dealer has told us the parts are unavailable and not being manufactured. The truck is now undrivable, cannot be repaired and I am without a vehicle. While researching online there are hundreds of reports of the same issue with this truck. This could have been deadly had I been driving!

ODI #11627566STEERING

I was driving on a highway on my way to work the other morning and the power steering light came on out of nowhere and I had to limp it to work with next to impossible steering conditions. I have not had it checked for service but have looked up that multiple people have encountered the same issue with this year truck and it has caused multiple accidents now. I believe with as many issues as people have encountered with this that it should fall on Ram and not the people for such an expensive component especially with so little miles put on the vehicle.

ODI #11627323STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at various speeds, the vehicle intermittently lost power steering functionality. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the mechanic recommended that the steering rack and pinion be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The local dealer was not contacted. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

ODI #11627072STEERING

At times when i start my truck in the morning the power steering is not operational. At other times i may be ten to fifteen miles into my drive and there is sudden loss of power steering with no warning. I came very close this morning to driving off an embankment into a swamp because as i was rounding a curve the power steering failed and the steering wheel violently jerked to right its self to the center position. There is no warning when this occurs. Only after does the service power steering light come on. A mechanic ran the codes and said there is a voltage issue within the power steering system. I have been quoted $380 just for the dealer ship to perform a diagnostics on the truck.

ODI #11626992STRUCTURE,SERVICE BRAKES

On multiple occasions I have had the tailgate come open/fail to close. Other year Rams have a recall and I believe this year should be included. I have installed a gas shock to help slow it and hold in place. The front brakes have had issues with sticking or not releasing after applying them. I have replaced the unit and does the same thing so I like others believe it might be the brake hose collapsing then releasing especially on the air ride suspension models. In stop and go traffic they will pull or get extremely hot and I’m worried it might melt the tire bead or worse.

ODI #11626966STEERING

Got in the truck today. Started it up. Backed out of garage and got halfway out. Signal light came on to service power steering. Steering wheel locked up very difficult to move. I can shut it off. Let it sit for a minute. Turn it back on. But as soon as I touch the wheel and try to turn it. The warning light comes on and the wheel locks up. It’s not locked up completely. You can turn it. But it’s very difficult. And dangerous. It is repeated every time. You may have to start to drive it. But it will lock up every time. Tried to run a scan. No power steering code came up. Have not had it inspected as of yet. Will try to get it towed to dealer in four days. We live on a windy road. 30 miles from the dealer. It’s just too dangerous to try to drive.

ODI #11626854STEERING

The contact owns a 2013 Ram 1500. The contact stated that while attempting to start the vehicle, the service power steering warning light illuminated. The contact drove the vehicle for approximately 10-15 minutes, stopped, and then restart the vehicle. The vehicle was restarted, and the warning light was no longer illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and informed the contact that there was a lack of parts to repair the vehicle. The approximate failure mileage was 107,000.

ODI #11626653STEERING

Intermittent loss of power steering. I see there is an ongoing investigation in the year range of my truck. Reporting issue to help contribute to the investigation.

ODI #11626506STEERING

Electric power steering/Rack and Pinion randomly stopped working while driving. Replacement part has not been available for months. Cost of repair is astronomical. Several forums are reporting the same issue of this part randomly stopped working while in use.

ODI #11626525STEERING

Driving down the road and the service power steering came on and I was unable to steer the wheel. I was able to pull off the road and the light went out. Happened again later down the road. Shut the truck off and turned it back on. It was good for a little while but went to turn a corner and it went out again. After looking online there are many forums where others are having the same issue.

ODI #11626074STEERING

Electric power steering went out completely. 2013 vehicle and Dodge will not repair since the part is not available. The part cannot be repaired. Extremely dangerous driving and steering with a Dodge Ram 1500 vehicle. Forums are full of this same issue, and no repair options from Dodge corporation. Dodge service and independent service verified the problem was the power steering module that cannot be repaired.

ODI #11625081SERVICE BRAKES, AIR

The contact owns a 2013 RAM 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, after which the speedometer and odometer ceased to function. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 161,000.

ODI #11624617FUEL/PROPULSION SYSTEM

Ram has a defect in the gas tank strap busting while driving and not holding up the gas tank. They have issued a free repair for (some) models from 2009 - 2012. The same problem is in Ram Trucks made in 2013. This is very dangerous for a driver and can cause fire. See: RAM TSB 14-002-18 REV. A

ODI #11624516STEERING

The Electronic Power Steering (EPS) went out on my 2013 RAM 1500 resulting in the inability to drive without extreme difficulty steering and unsafe to myself and others. The vehicle was taken to a Automobile Service Provider and assessed that the EPS had failed with the code C2217-00 on 4 OCT 2024 and with test drive. (Charged $63.04 for diagnostics.) Advised there was a recall on the RAM EPS (Years 2013-2019) - Which my 2013 falls within dates. Recommended to take vehicle to a Chrysler/Dodge/RAM Dealership Service Center due to specific computer programming requirements only from dealership. Unable to drive immediately to center due to no time-slots available, set up appointment for earliest time being 7 OCT 2024. Service was provided and another diagnostic completed (Cost of $319.92) with same results, but advised my VIN was not include recall notification FCA Equipment Safety Recall VB9/NHTSA 19E-077 which I looked up and obtained and verified by prior service center. Dealership did not recognize nor covered recall expenses or replacement. Due to discontinued parts (EPS), was able to find EPS from another dealership and paid for the delivery to the local Hendrick's Dealership via their parts department (Nearly $3500.00 for part). Services were completed and able to pick up vehicle on 19 OCT 2024 (Dealership had vehicle for over 2 weeks due to limited technicians available and not waiting on parts). There were no warning lamps activated prior to the power steering went failure.

ODI #11624446STEERING,FUEL/PROPULSION SYSTEM

I was driving 65 MPH on the interstate when I lost all power steering function. This failure almost pulled me into traffic to my left. Luckily I was near an exit and was able to get off the highway without being involved in an accident. Upon having the truck checked by a mechanic, I was told that the electronic power steering rack and pinion assembly had failed and it would cost over $2500.00 to replace. I had to pay this cost or else the truck was undrivable.

ODI #11624267STEERING

While I was driving to work, the power steering completely failed, I could barely make it to work now I cannot drive the vehicle at all. It will not steer..

ODI #11624081STEERING

While driving my steering column locked up and I was unable to steer, luckily I was on a side street with little to no traffic and was able to eventually make it to my driveway but with a lot of resistance in turning and the steering warning indicator lit up. While parked in my driveway the steering column locked up on 6 of the 8 times I started the vehicle while also displaying the steering warning indicator. I had my vehicle towed to the local RAM dealership to investigate and perform the necessary repairs. The RAM dealership informed me that they seen the 7 times the steering column locked up via the computer.

ODI #11623515STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

ABS light would come on when driving periodically on and off. for a few months it felt like brakes were locking up, Steering was very difficult and hard like the steering wheel was locked making it difficult to turn the steering wheel. dashboard components would periodically turn off and restart. when driving it would make a grinding noiselike the brakes were locked, this would occur with the abs light on and off. the major incident when driving on the freeway. the speedometer completely failed, the digital and needle both were not working. the abs light and warning came on, i pulled over because the speedometer was not working at all, but i was able to drive. the abs warning kept beeping. i was able to pull off of the highway into a parking lot, and the truck shut off and locked. unable to restart the truck at all.

ODI #11623368STEERING

Power steering went out completely. At the beginning it work properly for 1 day and then not. At this time it is not working. When turning it is hard to turn, when it did work, you could be driving down the road and it would just stop working. I took it in to a mechanic and he said it was the power steering ....replace rack and pinon from salvage yard. Dealer is not responsible. No messages appeared before Power steering went out.

ODI #11623528STEERING

On August 19, 2024. I was backing out of the driveway when the steering locked up and the power steering light came on. I was unable to turn the wheel. The truck only has 49,357 miles I am the original owner. It was taken to a repair shop and they determined the electronic power steering had failed and needed to be replaced. Since then the dealer has told us the parts are unavailable and not being manufactured. The truck is now undrivable, cannot be repaired and I am without a vehicle. While researching online their are hundreds of reports of the same issue with this truck. I just returned from a cross country trip and this could have been deadly if it had gone out while I was traveling.There were no prior signs of steering issues before the complete failure.

ODI #11622585ELECTRICAL SYSTEM

The door locking system does not work as intended. When locking the doors via the key fob, door mounted button, or putting the vehicle into drive, only the drivers door and tailgate lock. The passengers door, and both rear doors do not lock. This problem has been reproduced numerous times [XXX] ). There seems to be no detection or indicators showing that this issue is occurring. The only way to find out is by visually noticing that the door locks have not engaged, or by physically trying to open the doors. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11622177STEERING

I was driving on the highway when the power steering suddenly, without any warning, stopped working. The steering wheel jerked and lost all maneuverability. It took every ounce of strength I had to steer it to the side of the road. This could’ve resulted in a horrible crash. This is deadly and should be recalled. The service power steering light came on. The dealer wants $3000 to replace the electronic steering system.

ODI #11621657STEERING

I have bought this truck used and have had problem after problem but as I replace parts the steering one day just stop working and aggressively the steering wheel yanks hard the opposite direction that I am going then it started working for a day and then it stopped working altogether then it will work and not I have looked all through the web to find some kind of answer to this problem and ask several shops if they have had any thing like it and one told me to go to y’all’s website and check for recalls but I have not found anything on my truck but I displays the same kind of symptoms as the recall for the 2013-2016 Ram trucks also it al stop working when I’m on the highway and going the speed limit of 65 -75 even as low as 10 MPH it feels like someone is trying to yank the wheel from you and you have to fight to get control with

ODI #11621006STEERING

Loss of power steering due to faulty power steering module. Loss of power steering is intermittent. Loss of steering in a turn is very dangerous. 2013 Dodge Ram 1500 Big Horn edition5.7 litre 4x4 crew cab. Dodge no longer makes the part needed to correct the problem and will not treat this safety issue as a recall, even though many Ram trucks have this issue.

ODI #11620820ENGINE

Noticed a tick from engine. The noise kept getting worse and worse. I was driving on beltway when engine lost power out of nowhere

ODI #11620610SERVICE BRAKES, AIR,SERVICE BRAKES

See attached document for complaint.

ODI #11619439STEERING

A complete loss of power steering assist occurred while driving and has not returned. Vehicle can no longer be driven, unsafe to drive. Without power assist the front wheels are extremely difficult to turn. This is the second time this has happen to me, first time the electronic steering rack needed to be replaced and was not covered by any warranty or recall. This is now the second failure on my truck which will require another replacement steering rack.

ODI #11619463STEERING

Went from having power steering instantly loosing it with out warning no accidents occurred

ODI #11619252SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ram 1500. The contact stated that while driving at undisclosed speeds, the ABS and brake warning lights illuminated. The vehicle was taken to an independent mechanic, who determined that there was a faulty ABS module with code C2200-49 retrieved. The ABS showed an internal failure. The contact tested all wires, ground data, and became aware that the ABS module had internally shorted, and the ABS warning light was flashing on and off. The contact called the local dealer and was informed that the parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 75,280.

ODI #11619274STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving 60 MPH, the steering wheel seized with the power steering warning light illuminated. The contact used excessive force to steer the vehicle off to the side of the road. Due to the failure, the vehicle was towed to an independent mechanic where the vehicle was diagnosed with an electrical power steering gear failure. The independent mechanic contacted several local dealers and was informed by each dealer that the part for the repair was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 125,000.

ODI #11619286STEERING

As i was coming off the highway my powersteering went out. I was able to pull over and stop prior to hitting the car infront of me. I called the local dealer/repair shop and they said the power stearing rack is discontinued and they were unable to help me.

ODI #11619367STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving approximately 75 MPH, the vehicle became difficult to maneuver. The contact stated that several unknown warning lights were intermittently illuminated. The vehicle was towed to a dealer where it was diagnosed that the steering rack and pinion needed to be replaced. The dealer made the contact aware of NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.

ODI #11618316STEERING

Was turning onto the access road of a highway and the steering went out. No warning lights were active until it went out. Was traveling around 40 mph and was able to wrestle the truck through the turn and stop in a safe parking lot. Turned the truck off and restarted it. Warning light went away. Started to drive home and steering went out again permanently. I will be getting the truck inspected by a mechanic to confirm it is the EPS module that hast failed.

ODI #11618353STEERING

Power steering failed while driving. Stopped vehicle and restarted, power steering seemed fine then. Power steering failed intermittently a few times and now has doesn’t work at all. First failure was unsafe as I was traveling at highway speed when it stopped working.

ODI #11618028STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving out of a parking lot at an undisclosed speed, the vehicle experienced a sudden loss of power steering functionality. The contact turned off and restarted the vehicle; however, the failure persisted. The contact was able to drive to the residence, where the contact inspected the vehicle, but could not determine the cause of the failure. The contact stated that the power steering became functional the following day; however, the failure recurred while driving 10 MPH. The power steering warning light was illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 89,000.

ODI #11617982SUSPENSION,VEHICLE SPEED CONTROL,SERVICE BRAKES

All at once I have an ABS , Brake, Traction Control on instrument panel illuminated.Service Trailer Brake diagnostic message. Will not set cruise. 06/03/24. Am not driving for fear of failure and presently cannot afford diagnostic repairs. Just turned 100,000 miles and is not used for daily uses. Cannot believe a failure of this magnitude happened with very low mileage

ODI #11617647STRUCTURE,FUEL/PROPULSION SYSTEM

Front welded frame mounting point for gas tank "Tee-Strap" rusted through causing front of gas tank to sag from frame and only be supported by remaining rear gas tank strap. The actual T-strap is structurally sound, it is the the frame mount that rusted through that allowed the Tee-Strap to pull through the mount. It appears that the design of the mounting point allowed moisture and road grit to become trapped in the bottom of the mount causing the rust breakthrough. The car has low mileage for it's age (97k) and has been kept in a garage.

ODI #11617707STEERING

On October 1, 2024 I was driving home. I stopped at a stop sign and went to turn right. (EPS light comes on.) I didn't have any power steering at all. Very hard to turn. When I pulled up to my house, I turned off the truck. Then, I restarted vehicle and power steering worked, so I went down my street and turned around. Power steering went back out as I approached my driveway. Now when, I start the Ram truck, as soon as I try to turn the steering wheel. The EPS error pops up saying ("Service Power Steering").

ODI #11617772STEERING

On my way to work 09/30/2024. At light, message appeared service steering assembly. Power steering stopped working. Hard to negotiate travel to work. Fortunately traffic was manageable @ 0400 am. Eight hours later started truck steering works till first turn, then stopped working, unable to find parts. Vehicle out of service.

ODI #11617459STEERING

I was driving my truck down some windy roads and all of the sudden the power steering stopped working. This is an electronic power steering system so when it stopped working it completely stopped. It was extremely difficult to keep it on the road and I had to overpower the servos and the whole system to be able to steer the truck. If someone was not strong, they could have easily wrecked and possibly suffered serious injury or even death.

ODI #11617215STEERING

Lost power steering while driving.

ODI #11617109STEERING,ELECTRICAL SYSTEM

EPS red light came on and lost power to control vehicle. Managed to get to side of road and turned vehicle off for a few minutes and started it up again turned around and it was fine. Turned truck around and drove back home to park it. Got almost home and EPS red light came on again lost power to control vehicle. Had to have it pulled home because trying to control it manually was too hard and too dangerous luckily when it first happened there was no oncoming traffic. I was told there was a recall on my year model truck for faulty EPS but when w called the Dodge house was told there were no recalls for EPS on any year models vehicles.

ODI #11617121STEERING

Driving to work. Sudden loss of steering. Power steering went out making it dangerous to steer and drive. Service power steering light came on for first time. Luckily driving slow near home. Known problem with ram electric power steering rack.

ODI #11617146STEERING

I had a total loss of power steering while driving. It started as intermittent. Now there is no power steering at all.

ODI #11617031STEERING

My husband was driving home from work around 2 am when the steering wheel jerked then tighten up thankfully no one was on the road. There was no issues before it happened . The check engine light is showing EPS failure code and a few others also a blinking steering wheel and the abs and traction control and the brake light is on the dash

ODI #11616431STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving 45MPH, the steering wheel seized, and the contact depressed the brake pedal because the steering wheel could not be turned. The vehicle was turned off and restarted; however, the steering functionality had not returned. The steering assist fault message was displayed. The contact towed the vehicle to the residence. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN for the failure. The approximate failure mileage was 90,000.

ODI #11616227STEERING

I am a 40 year tech. The electronic steering rack failed while driving with no warning. These steering racks are impossible to replace and are 3000 dollars. Even the used parts yards don't have any. This is rediculous I have a mint condition truck that's unfixable. It's a nation wide issue, everyone knows about

ODI #11615991STEERING

The EPS Rack and Pinion on my 2013 Ram 1500 is failing intermittently. There is a recall on many of the 2013 trucks but not mine for some reason. Why is the intermittently defective part on my any different than the ones being replaced on these others? Numerous times in the last two months, I have been turning when the PS failed and nearly caused a wreck. The truck has less than 70,000 miles on it. Because Ram has had so many go bad I can't get a replacement.

ODI #11615940STEERING

My electronic power steering went out on my vehicle the steering is extremely hard.

ODI #11616039STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving at approximately 5 MPH leaving a parking space, the steering wheel seized. The contact stated that extra effort was needed to steer the vehicle in either direction. The contact stated there was no warning light illuminated. The contact stopped and turned off and restarted the vehicle several time however, the power steering functionality had not returned. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the electric power steering assist gears and sensors needed to be replaced. The vehicle was repaired. The contact stated that the independent mechanic had related the failure to NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 185,000.

ODI #11615840STEERINGCRASH

Total loss of power steering.

ODI #11615517STEERING

While I am driving straight everything is fine. As soon as I begin to make a turn my steering wheel will lock up and force itself straight. I was told it was the steering rack and I did my research and found that my year model had recalls for the steering rack but for some reason my truck does not. I have almost ran off the road a few times simply because my steering wheel will force itself straight every time I try to make a turn

ODI #11615258ENGINE

Exhaust bolts at rear of exhaust manifolds spontaneously broke. This appears to be a well known issue with the 5.7L Hemi engines. Apparently the exhaust manifolds warp and the force is enough to break the bolts holding the manifold to the cylinder head. This manifests as a ticking sound when the vehicle is started, exhaust gas containing carbon monoxide is leaking near the firewall and could allow toxic gas into the cab of the vehicle. This represents a safety hazard due to sub-standard engineering.

ODI #11614706STEERING

While driving in my neighborhood, I was making a right turn on my block and the steering wheel suddenly appeared to lock up and the vehicle began to move in a straight direction instead of turning in the direction I wanted to go. Then, just as suddenly as it locked up, the steering came back and I was able to maintain the turn. As I made the next turn, the same thing happened.

ODI #11614540STEERING

What component or system failed or malfunctioned, and is it available for inspection upon request? The electronic power steering almost completely went out. Yes it is available for inspection. How was your safety or the safety of others put at risk? While driving on a busy road the wheel hardened and took an extreme amount of force to safely get off the road. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem is still on going. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The power steering light did not turn on until the next day when turning the truck on and barely touching the steering wheel. No other symptoms appeared prior to the failure

ODI #11614128STEERING

Power steering Complete loss of power steering while driving 55-60 mph. Steering wheel is almost impossible to turn. If I was not traveling in a straight line and been in a turn, almost certainly would have crashed. Warning light came on when it happened. Have not taken it anywhere to be looked at. Vehicle is not drivable in this condition.

ODI #11614037STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving 60 MPH, the steering wheel seized. The contact depressed the brake pedal because the steering wheel could not be turned in either direction. The vehicle was turned off and restarted and the steering failure message was displayed. The vehicle was towed to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 47,256.

ODI #11614075STEERING

My 2013 ram 1500 head total power steering failure. Thank God I just started my vehicle and started driving when it went. I was supposed to be on a highway at that time. If I was doing a fair rate of speed I could've crashed. this is a continuing problem with Rams. I have found out online and should be a recall With and the only parts you can get for this are manufactured because nobody has any because Ram stopped making them last year and they are in demand because of this continuous problem. The repairs are very expensive. I have not had a truck for over three weeks and the part won't be in for till the end of September the cost was well over $1500.00 without somebody even putting it in, I think you should look into it because it is a safety situation that keeps happening with gone any for and I've seen there have been lots of complaints. Thank you for your time. I do have a copy of the invoice, but was unable to scan it. I can email it to you upon request.

ODI #11613528STEERING

I was driving my 2013 Dodge Ram 1500 and while I was turning a corner the power steering went out and I barely made the turn. If anyone had been near me, I am sure there would have been a wreck. No prior warning or anything to prepare me this was going to happen. I shut the truck off and started it again and the power steering was then working. No issues for a few days and then a warning message showed up stating Service Power Steering and then it happened again with no power steering. I have called around and it is going to cost $3,000 to fix it, if they can even get the parts.

ODI #11613549STEERING

Power steering completely went out and no parts available to fix it.

ODI #11613564STEERING

Electronic power steering system completely went out leaving my vehicle unable to turn the wheel an inch to the left or the right. Luckily this happened in my driveway and not while I was on the roads. Had to have the truck towed to my local dealer and it ended up taking over 2 weeks to fix and cost $4k.

ODI #11613224STEERING

As I was driving the steering wheel started getting hard and couldn't really turn as easily. Luckily I was able to make it home, couldnt park it in ny driveway because i coupdnt turn anymore so I only made it to the curb, but I have not been able to move my truck since then due to the steering wheel almost being impossible to turn. Tried to put power steering fluid only to come and fined out it's electrical

ODI #11613243STEERING

2013 Ram 1500 four wheel drive,crew cab .Basically my steering locked up on me while driving,I turned right on to my mothers road and as I completed the turn it wouldn’t let me turn the wheel after that.i had it towed to a garage thats well known nationally and they diagnosed the electronic power steering needs to be replaced,I’m grateful that I wasn’t going at a high speed in traffic on a highway when it failed.Ive been told from my local Dodge Ram dealership ship that my truck has no open recalls on it,I’m currently in the process of purchasing a refurbished rack and pinion due to the fact that the manufacturer has discontinued the part, they are extremely expensive and most don’t come with a warranty

ODI #11613070STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 15 MPH, the "Power Steering" message was displayed and the steering wheel became extremely difficult to turn in either direction. The vehicle was towed to the local mechanic who diagnosed that the EPS module was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was contacted and informed that the EPS module was on backorder and not available. The manufacturer was not yet contacted. The failure mileage was 165,000.

ODI #11612406ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Service Electronic Braking System, ABS, and traction control lights are all firing. Mechanic diagnosed failed ABS module but Ram dealers in my area (Birmingham, AL) have confirmed the part is not available and can not give me a estimated timeframe for repair. This renders my vehicle unsafe to use while I wait on a part Ram is unable or unwilling to provide. Another mechanic gave me the same story and my limited research shows this has been going on for at least 3 years. Dealerships are taking the few available parts for warranties I assume, leaving local mechanics and older vehicles unable to obtain the necessary parts for safe operation which is unacceptable and creates unnecessary danger.

ODI #11612117STEERING

Vehicle says service power steering but will intermittently go in and out upon starting/turning off vehicle. Didn't have any issues and seems that there was a recall for this but for only specific VINs. Not sure why the vehicle is doing this as it was working fine ever since I bought it and never experienced any issues ether leading up to the "failure". Just one day it started saying "Service Power Steering" and will go in and out by toggling the start of the vehicle. Fuse is working as designed as I have replaced it and still nothing different. Jumping the electronic component will allow it to work as well. Must be a faulty code because it will work correctly sometimes.

ODI #11612158STEERING,ELECTRICAL SYSTEM

Was making a turn and my power steering cut out forcing the wheel forward causing me to run off the road, turned truck off and then back on and power steering was working perfectly fine after.. still cuts in an out whenever it wants to

ODI #11611975STEERING

Power steering intermediate lost the total lost today 8/31/24

ODI #11611374STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized, causing the steering wheel to become difficult to turn. There was no warning light illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed, and it was determined that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

ODI #11611116STEERING

Power Steering is not working. At times it works fine, then sometimes it is hard to turn, and other times it stops working all together where I cannot move steering wheel at all. This has caused issues when driving on Highway and City streets as I am unable to safely maneuver the vehicle. I have narrowly avoided 2 accidents. I attempted to add power steering fluid and then learned this vehicle has electric power steering; which does not require steering fluid. There is no warning as to when the power steering will work or fail.

ODI #11610859STEERING

Power steering assist drops out periodically making it impossible to steer. I was told by dealer that they do not service vehicles over 10 years old even though my truck only has 70,000 miles on it. I was told by a repair shop that the part can not be found. I called Dodge corporate and was told that the part has been discontinued. This leaves me without a safe vehicle to drive but I have to have a vehicle so I continue to drive it. I can't believe that they can not furnish a part and apparently its a common failure. Can anything be done?

ODI #11611022STEERING

Sudden loss of power steering. Waiting for mechanic to diagnose problem. No warning.

ODI #11610766STEERING

Intermittent loss of power steering then a few days later complete loss of power steering the electronic power steering module short circuited due to contamination the fix cost over $2000 and can not afford to fix this is a safety issue. Truck only has 120,000 miles on it. I can hardly turn the wheel and when it snows i definitely wont be able to drive it due to no control of steering.

ODI #11610403STEERINGCRASH

The electronic assist power steering stopped working in a turn which kept me from making the turn, which made me cross into oncoming traffic and run off the road. I almost hit head on to another vehicle. The other swerved to avoid me and landed in the ditch on the other side. After getting pulled out the power steering started working again and within a few miles of driving it went out again. The truck is now parked being to dangerous to drive.

ODI #11610264STEERING

While I was driving at 50 mph my power steering locked up and a Service Power steering message appeared. I had to manually steer the truck as best I could before I could find a safe place to pull over. While it wasn't a catastrophic failure it could have been had this happened while driving at highway speeds. It seems that this type of failure is common in RAM 1500 trucks (2015 and 2016 models were recalled for the same reason, contaminated electronic power steering circuit board or module). This type of failure is a definite safety hazard especially if the power steering failure prevents the driver from having control of the vehicle during this episode.

ODI #11610096STEERING

While driving power steering warning lights up and steering fails. Have to pull over and stop put in park and turn off and back on for power steering to start working again.

ODI #11609636STEERING,ELECTRICAL SYSTEM

Started my truck this morning and warning light came on the dash showing a steering wheel with an exclamation point beside it with a message saying "Service Power Steering". Also, the steering wheel is VERY hard to turn. It seems that the power steering has failed.

ODI #11609331STEERING

The contact owns a 2013 Ram 1500. The contact stated that after placing the vehicle into reverse(R) and straightening the steering wheel, the power steering assist failed to operate as needed. The "Service Power Steering" message was displayed on the instrument panel. Due to the failure, the contact used excessive force to steer the vehicle to the residence. The dealer was notified of the failure and informed the contact that there were no recalls on the VIN. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

ODI #11608452STEERINGCRASH

I was driving at approximately 45 mph when suddenly my steering wheel locked causing me to run off the road. The "service power steering light" illuminated. It was taken to the dealership where I found out this is a COMMON problem that apparently hasn't killed enough people for Ram to recall it yet. There will be deaths associated with this. The dealer does not have the parts, can't get the parts, and states it will be $3,000.00 to repair IF they ever get the parts. Why hasn't the NHTSA issued a recall yet? This is exceedingly dangerous!

ODI #11607879STEERING

On 07/17/2024 I got into the vehicle and after starting it I put it into reverse and started backing up and noticed that the steering was not working properly and than saw the warning lamp of a steering wheel with an exclamation mark next to it. So I have a Launch AUTO Smart Diagnostic Tool that I did use to find out that there was an active code for Electronic Power Steering Module. Yes it is available for inspection, no it has not been confirmed or inspected by anybody. The safety risks to myself & others is injury or death due to the uncontrollable steering.

ODI #11607912FUEL/PROPULSION SYSTEM

The front fuel tank strap bracket that is apart of the frame rusted out, allowing the strap to fall, dropping the front of the fuel tank. I was luckily pulling out of my driveway and heard the noise. The fuel tank was completely full.

ODI #11608037STEERING,SERVICE BRAKES

Complete failure of power steering and also ABS has misfunctioned.

ODI #11607825STEERING

electronic power steering suddenly stopped working after driving several hundred miles to go on vacation. Thankfully it happened after I parked at a rest stop.

ODI #11607674STEERING

Driving home from work on a winding road. Almost went into a ditch because my steering wheel, without warning, seized and wouldn’t allow me to turn. I had to pray I didn’t go into the ditch or hit the person in front of me. There was no warning signs. Once it happened, the only light that popped up was the exclamation point. Now it’s not drivable and I don’t have $3000 to get it fixed!

ODI #11607319SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ram 1500. The contact stated that while operating the vehicle, the ABS warning light remained illuminated. During the failure, the traction control and cruise control features were inoperable. The vehicle was taken to the local dealer who diagnosed that the ABS Control Module was faulty and needed to be replaced; however, the part was on backorder and not available. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the part was not yet available. The failure mileage was 86,000.

ODI #11607342STEERING

The contact owns a 2013 Ram 1500. The contact stated that while operating the vehicle, the message "Service Steering" was displayed, and the power steering assist was inoperable, making the steering wheel difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the power steering module was faulty, and the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,900.

ODI #11606629STEERING

I was pulling up to my house when the power steering failed , there was no warning light prior and I immediately could not turn my wheel. Had I been making a turn on the thruway I would have seriously injured myself and/ or others. I have not taken it to a dealer yet as it just happened today and it is 6 pm. The power steering has not worked yet since the incident.

ODI #11606133STEERING

Complete loss of power steering around turn. Nearly caused a major incident due to EPS failure.

ODI #11606005STEERING

Power steering stops working at random times and I have very limited control of the vehicle. Service power steering light appears on the dash. This has happen approximately 15 times without any warning. My truck has been at Ram Dealer in Panama City since July 8, 2024. They say I need Rack and Pinion gear part #R8573449AA but they have not been able to find the part.

ODI #11605566STEERING,ELECTRICAL SYSTEM

Electrical power steering went bad out of the sudden, and almost lost control of the vehicle. It was so hard to steer. I had to replace that whole EPS racking and pinion. New part was on back order, so my only option was to get a used part.

ODI #11605642STEERING

DRIVING ON INTERSTATE, SERVICE POWER STEERING LIGHT CAME ON AND INSTANTLY LOST ALL POWER STEERING. LUCKILY I WAS GOING STRAIGHT, IF I WAS ON A CURVE IT COULD HAVE BEEN VERY BAD. THERE WAS NO PREVIOUS NOTICES OR C.E.L. THE EPS SYSTEM IS ONE WHOLE CONTAINED UNIT. DEALER SAYS IT IS NOT SERVICEABLE. IF ONE THING FAILS YOU LOSE STEERING COMPLETELY. CURRENTLY LOOKING AT A $4000 DOLLAR REPAIR BILL FOR A FAULTY STEERING MODULE. SEEMS EXTREMELY DANGEROUS

ODI #11605388STEERING

Intermittent Power steering failure first occurred ~March 2024. Truck is not safe to operate and is currently at the dealership awaiting parts for repair and is available for inspection. Power steering failure occurred multiple times without warning and required enormous physical effort to maintain control through the turn. No warning signals or symptoms occurred before, during, or after any of the power steering failures.

ODI #11605540STEERING

Intermittent steering issues. Some times the electric steering kicks off and back on. Sometimes It doesn’t work at all. Sometimes it works fine. Brought it to dealer they want 3k to replace the whole rack and pinion even though they have recalls for this same problem just not mine. I have a vehicle I’m paying every month for that’s too unsafe to drive, and to expensive to fix

ODI #11604887STEERING

Tried to start my truck in the morning a nd the power steering system light came on. Steering wheel was hard to turn. Took my truck to the mechanic and he said there was no parts to be found the the computer said it was an internal problem in the EPS rack and pinion unit. Went to the Dealership and they sated that they could not help me cause the part was discontinued . No parts on back order or were even available anymore. There also were no aftermarket parts made for this either leading me to hunt down old parts off of junked Ram trucks. This truck is only 10 years old and I don't know how it slipped through the recall when every other truck of that age is recalled.

ODI #11604660SERVICE BRAKES

In October of 2023, our vehicle was brought into Matt Bowers Dodge, in Baton Rouge, LA, with a MIL and trouble code that indicated an issue with the brakes. The dealer diagnosed the need for a new ABS Control Module (P/N 68210719AB) and ordered it at that time. We were told the vehicle is unsafe to drive in its current condition. The part has been on order for over nine months. When we inquire as to the delay, we are told that the delay is "due to the part undergoing engineering review".

ODI #11604204STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving 35 MPH, the vehicle lost power steering functionality and the steering wheel seized. The message "Service Power Steering" was displayed. The contact pulled to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed; however, the failure recurred several times while driving. The contact pulled over to the side of the road and the vehicle was towed to an independent mechanic, where it was diagnosed and determined that the rack and pinion had failed and needed to be replaced. The dealer was contacted and informed the contact that parts were not available to repair the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

ODI #11604295STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving approximately 35 MPH, the service power steering warning illuminated, and the power steering function became inoperable. The contact pulled over and stopped the vehicle. The contact turned off and restarted the vehicle and the power steering functionality had returned. The contact stated that the failure reoccurred the same day and the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and the mechanic determined that the rack and pinion gears needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V167000 (Steering). The manufacturer was informed of the failure. The failure mileage was approximately 100,000.

ODI #11604303STEERING

The vehicle experienced a sudden loss of power steering assist while driving back to the house after work doing normal speed for the road leading there which is usually 35-60 mph. The steering wheel became extremely difficult to turn, requiring significant effort to maintain control of the vehicle. This occurred without warning and created a hazardous situation as the vehicle became difficult to maneuver. The power steering system is available for inspection upon request. The problem has been consistently reproduced under varying driving conditions, -e.g. City streets, turning, etc. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or others. There were no warning lamps, messages, or other symptoms prior to the failure. I could have been seriously injured or injured another as well. I did contact the manufacturer and they stated that they do not make this part any longer laughed at me and said good luck. I felt silly and that was the last thing I needed that day after almost wrecking the vehicle due to this issue.

ODI #11603345STEERING

7/11/2024 Moving aprox 3 mph approaching a stop sign with slight right pressure on steering wheel the EPS failed. The steering seemed to “jerk” toward a center position. Service power steering light appeared on panel. I was able to continue home aprox two blocks but noticeable upper body strength required to move steering wheel. This will be a difficult situation for older. strength impaired drivers.

ODI #11602792STEERING,SUSPENSION

While driving home my truck started making an unusual sound like a dry bearing rubbing in a bearing would make, and I found it difficult to keep the steering wheel centered, a little further down the road I made a turn while doing so the steering wheel abruptly cut back the opposite direction of the turn yanking the wheel out of my hands no lights on the dash illuminated nor were there any warning chimes,I was able to make the last mile home by keeping both hands on the wheel firmly. Upon an inspection of the underside of my vehicle I found that the electric power assist system was making the loud sound that I thought was a bearing, I also noted that the front sway bar was broken on the passenger side was broken, I turned the the steering wheel to one side then the other and again the power steering yanked it from my hand, at this time I haven't taken it to a garage or called my insurance company,if I had been in traffic or congested area it would have caused an accident but as it was I was traveling a country road

ODI #11602300STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving 30 MPH, the contact became aware that the power steering was not functioning as designed. The contact stated that the steering wheel became difficult to turn and seized and jerked. There was warning light illuminated. The vehicle was able to restart but the failure recurred. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 208,908.

ODI #11601228STEERING

As I was driving suddenly the power steering emergency light came on on the dashboard and the steering wheel locked up creating a extremely dangerous condition. This all occurred without warning or any signs of a problem prior. My safety and others safety needless to say was in great danger.I called the dealership to ask if they had any incidents of this kind reported but they would not confirm... however a search on You tube and google verify many others have experienced this issue.

ODI #11601245STEERING,SERVICE BRAKES

Malfunctioned ABS module. ABS , ESP, and trailer brake control not working. When ABS or ESP would be activated an error occurs and truck goes into neutral with neutral light blinking on shifter. ABS did not activate and almost hit a deer. ESP did not activate and almost spun into ditch. Working with dealer currently to confirm.

ODI #11601164STEERING

Electronic Power steering went out while driving the vehicle. Temporarily lost control while driving the vehicle. We took it to a dealer and they confirmed this is the same issue the previously recalled 2015-2016 trucks have and they cannot order the part needed to fix the issue as the part has been discontinued. The system says "national backorder with no ETA" however, the dealership said Dodge has discontinued the part entirely so they do not anticipate the part coming back and becoming available. There were NO prior warnings of any issues before losing control of the power steering. The truck has always had regular maintenance, oil changes etc. Very well maintained truck so this was unexpected. Now we are left with a truck that we cannot buy a part for with NO anticipated release date & Dodge still has not recalled the 2013 so there is nothing we can do. This is extremely dangerous to not recall as it will cause serious harm to future drivers with the same issue.

ODI #11600257STEERING,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Power steering stopped working with no warning as the truck was being driven up a busy Highway at 65 MPH. Lost momentary control of the truck but was able to pull over and turn it off without incident. When it was restarted the engine light came on with an error message popping up. It was on a very busy highway but we were able to limp it home, going miles under the speed limit with emergency flashers on for safety. It is very hard to steer and the brakes do not seem to be working correctly now. After starting it again today to see if its still giving an error, another light is on regarding the ABS system and the power steering is not working at all. The truck is not safe to drive as and the problem has been confirmed by a local dealership and the truck is on a waiting list to see about further diagnostics & repairs. It is available for inspection at any time.

ODI #11599868STEERING

Vehicle encountered sudden loss of power steering while driving, nearly resulting in a crash. Vehicle steering tends to lock in a drifting angle, and recovery often requires a turn in the opposite direction of the intended direction to correct.

ODI #11599814STEERING

Power steering faild

ODI #11599522STEERING

Loss of power steering still continues. Replaced the intermittent lower steering shaft. Still losing power steering occasionally. Turning left or right the wheel will lock up half way through the turn making me drive straight into on coming traffic. Vary scary.

ODI #11599547AIR BAGS

My vechile service airbag system light keep coming on when driving. I check my my storage memory on the cluster and there is nothing stored. I took it to auto zone where they hook up the computer and everything check out good. they said check to see if there a recall on it since everything check out and it is a saftely issue.

ODI #11597805STEERING

Was driving and the power steering stopped working out of nowhere. And an icon popped up on dash of a red steering wheel with exclamation point. Now sometimes it will work but 98% of the time it doesn’t

ODI #11597321STEERING

*Power Steering locked up and you cannot steer the vehicle. * The steering locked up and almost caused me to hit the guardrail at intersection. * Have replaced Rack and Pinion but still locks up. *No warning or messages and no previous warning.

ODI #11597328STEERING

Steering jerked while turning and needed extra strength to maintain control. This problem has happened multiple times in the last 24 hours. Upon looking at the nhtsa website I found an open investigation (RQ 23-003) and I feel like my truck would fall into the action/summary provided. I have been able to maintain control but there is no notice provided (that I have caught onto) and it is intermittent. The service power steering light does come on and very quickly turns off.

ODI #11596996STEERING

The electric power steering went out in oct 2023 and I have been driving this using manual steering since. The truck only had 35000 miles on it when the eps failed. This needs to be recalled since other ram trucks have reported the same failure.

ODI #11597031STEERING,ELECTRICAL SYSTEM,WHEELS

ELECTRONIC POWER STEERING FAILED WHILE DRIVIING WITH WARNING. FAILED SYSTEM IS AVAILABLE FOR INSPECTION ON VEHICLE DUE TO LACK OF RECALL FOR SPECIFIC VEHICLE. COMPONENT FAILED WHILE DRIVING SPEED LIMIT ON HIGHWAY CURVE ENDANGERING SELF AND OTHERS. PROBLEM HAS BEEN CONFIRMED HOWEVER RECALLS ARE NOT APPROPRIATED TO VEHICLE IN QUESTION. IT HAS BEEN INSPECTED BY MECHANIC SHOP WHO STATED DEALERSHIP MUST CORRECT. DEALERSHIP CONFIRMED RECALL INFORMATION. THE WARNING WAS NOT PRESENT AT TIME OF INCIDENT. THE WARNING LIGHT ON THE DASH ONLY APPEARED AFTER TURNING THE VEHICLE OFF AND BACK ON, MULTIPLE TIMES ON THE DAY AFTER THE INCIDENT.

ODI #11596358STEERING

Power steering went out but after restarting the vehicle a couple of time it worked for about an hour then completely stopped working.

ODI #11596305STEERING

No power steering suddenly. Checked fuses but those seem fine Unknown cause.

ODI #11596312STEERING

When the weather got sub 40 degrees Fahrenheit, the power steering went out completely, and then after warming up the truck came back on, but would rapidly jerk my wheel when steering for a while until it fully warmed up. Now its completely out with no signs of life. Ram will not service this part, only out right replace it, and you cant get the part anywhere. which is rediculous being that this power steering rack is in more then just the 2013 ram 1500.

ODI #11596006STEERING

Power steering failure. Upon starting the vehicle, a 2013 Ram 1500 Bighorn, driver information center showed a power steering failure warning indicator. Turning the vehicle off and back on did not clear the warning. No prior warnings existed to show the imminent failure of the power steering system. Took the vehicle in for service and was advised the part and labor would be around $5,500.00.

ODI #11595664FUEL/PROPULSION SYSTEM

Unknown- The fuel tank strap came out of frame due to rust and now the fuel tank is sagging, we’re afraid to drive it anywhere especially with our children. We saw there’s a recall from 2009-2012 for the faulty fuel tank strap and ours is a 2013, we’re curious if ours was in the production line at the time of the faulty strap, is there anyway to find this out?

ODI #11595287STEERING

electronic power steering went out, while driving, like driving a 80’s model. Wheel lock and had to man handle the steering. Hard to tell how much fluid there when the system is sealed

ODI #11594742STEERING

The power steering on my 2013 Ram truck went out - a warning light indicating power steering fault - service power steering. The vehicle was fine when parked in driveway & came out next day and power steering was gone. The vehicle was towed to a dealership and four days later we were told the fix would cost ~$3600 but the part required to fix it was on backorder and they had no idea how long it would take to get the part. Dealership suggested we contact FCA customer service to see if they would/could expedite shipping the part - I'm still waiting to hear back from them. The vehicle only has 44K miles on it - the truck has been sitting at the dealership for 3 weeks; no idea when they will be able to locate the part and when we will get our truck back. 44K miles and it is inoperable.

ODI #11594954STEERING

When turning will jerk the wheel out of your hands and return to straight

ODI #11594621STEERING,ELECTRICAL SYSTEM

Electric Power steering failed during turn. Parked on side of road, turned truck off waited about 5 minutes and started truck, power steering was working but went back out after about 1 mile. After getting to work, I tried it again and power steering was working. Checked electrical system, battery and alternator are working correctly.

ODI #11594379STEERING,ELECTRICAL SYSTEM

I lost power assist steering while pulling out of my doctor's parking lot yesterday. Fortunately I was able to get the pickup into an adjacent lot, but with much difficulty. I tried numerous times to turn truck off and back on but still no steering. I had a warning light flashing. I then disconnected the negative battery terminal and reconnected it. Warning light still flashed for a bit then went out and power steering worked. I called the dealer who I bought it from new in 2012. Red River Ram in Heber Springs, AR. I spoke with Shane, the service manager. He said they would not work on it because it is over 10 years old. I told him I was scared to drive it but he said he could not help. So I very cautiously drove home and parked. When I went to put the truck in to the garage again no power steering. The truck has had regular scheduled maintenance, stored inside, and only 104,000 miles.

ODI #11594137SERVICE BRAKES

ABS MODULE has gone bad. Only the dealer can replace it. This has been an issue for years with this part. My truck has only 80,000 miles on it. Talked with a fellow the other day and the same thing with his truck with only 40,000 miles.

ODI #11593795STEERING

Driving and steering wheel stopped functioning i almost wrecked. The electric steering failed suddenly.

ODI #11593796STEERING

Power Steering is faulty and is starting to work at times and not function at others. This causes unsafe driving conditions because you don't know when to apply more pressure to the steering wheel and when to apply less. In an emergency, could lead to drastic issues.

ODI #11593675POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

Failure of all steering wheel controls. with random cruise control suddenly activating ...transmission gear control self activation (will drop into lower gear causing driver to fly forward and vehicle behind to take evasive action). radio changes channels by itself. i found info that lead me to believe it was a clock spring issue. was taken to dealer. they diagnosed it as a steering wheel harness that had all the wires pulled out of the plug..800 to repair a 20 dollar wire harness... next drive after repair. buttons all worked again but radio still changing channels..cruise intermittent..gear dropping by itself still..almost rear ended again..back to dealer just to get told they could not do anything for a couple weeks..they are lucky this was not in inter on ice.... original symptoms could not change the display..stuck on tire pressure screen.. no phone control. no radio control. no cruise control , no gear shift control..but things would change on their own.. back at dealer again for further investigation

ODI #11593545STEERING

-Power steering has failed and truck is inoperable; no parts available for repair -Sudden loss of power steering in store parking lot, putting driver, passengers, other drivers, and pedestrians at risk of accident and injury -Yes, this problem has been evaluated and confirmed by a local independent service center -No, fortunately no accident occurred thus the need for police or insurance involvement was not necessary -No, there were no warning indicators prior to this occurrence. Now that the power steering has failed an indicator light now appears when vehicle is started While I understand there is currently no recall for this VIN, the power steering parts needed to fix this mechanical failure are unavailable due to a large recall covering other RAM1500 models for same issue thus I strongly feel our vehicle should also be included in this recall affected by the same failure. I appreciate your thorough review of this complaint and prompt consideration of my request to include this VIN in the recall. If I can answer questions or provide my vehicle for review, I welcome you to contact me. I have been without a vehicle for nearly 4 weeks which is putting a difficult transportation strain on me and my family.

ODI #11593125STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed and making a left turn, the vehicle began pulling in the opposite direction. Additionally, while in reverse(R), the steering wheel became extremely firm. The power steering warning light was illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.

ODI #11593160STEERING

The Electronic power steering intermittently stops working making it very difficult to steer. The truck will run fine sometimes at first and then after driving a few miles it will pop up with service power steering and I loose power steering assist. Sometimes it will start with the light already on.

ODI #11592369STEERING

the electric power steering failed and loss power assist and then thankfully in a parking lot it completly locked up, no steering at all, if i was on the highway it would have been a bad crash,

ODI #11592480STEERING

My electric power steering will not work all the time. If i let the truck run for 30 minutes, shut the truck off then start it again it will start working. Sometimes it wont work at all.

ODI #11592493STEERING,ELECTRICAL SYSTEM

After parking my truck for the night, the steering locked up. When I went to start it in the morning, the electric power steering did not work. The code it gave was C2217-00

ODI #11592148STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving at undisclosed speeds, the steering wheel seized and became inoperable. The contact turned off and restarted the vehicle, and temporarily the vehicle worked as intended; however, the failure persisted. The Service Power Steering warning light was illuminated. The local dealer was contacted; however, the parts to do the repair were not available. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall for the failure. The failure mileage was approximately 214,000.

ODI #11591688STEERING,AIR BAGS

The contact called on behalf of his daughter who owns a 2013 Ram 1500. The contact stated the vehicle was included in NHTSA Campaign Number: 15V459000 (Air Bags) and was repaired under recall. The contact stated that after the recall repair, the Cruise Control would inadvertently activate or deactivate intermittently. The contact stated the remedy included tying and rerouting the wires so that other essential wiring could not disconnect and cause additional failures. The owner informed the contact that the speedometer failed intermittently, and the transmission failed to shift properly while driving. The contact stated that the failures had become more persistent over time. The vehicle was taken to the dealer where it was diagnosed that the wiring harness inside the steering wheel needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

ODI #11591823STEERING

I own a 2013 Ram Sport with 69111 miles. My truck gets serviced regularly. I have not had any issues until I got in the truck on 16 May 2024. I started the truck to go to work and got the "service power steering" message and the indicator was on, steering wheel will not move. Had it towed to the dealer where they said my electronic power steering module is bad. Part is backordered by weeks, unable to tell when it will arrive.

ODI #11591614STEERING

The steering stopped working completely on my 2013 Ram 1500 as I was trying to back out of my driveway. I had it towed to be repaired and the entire steer gear assembly is no longer functional and needs replaced however the parts are discontinued and no longer available.

ODI #11591200STEERING

As I was driving my steering intermittently became stiff, then steered fine until I was able to get home. Next morning to leave for work the steering wheel and exclamation mark were flashing on my dash and no power steering and unable to drive my truck. After work I checked the electronic power steering fuses (good), electrical connectors to the electric rack and pinion (good), disconnected vehicle battery for 45 minutes to attempt to reset ECU and that did not help either. Definitely a major safety issue as I was in the middle of turning while driving and unable to at that moment before it intermittently corrected itself which almost caused me to run into a road sign and another vehicle.

ODI #11591424SERVICE BRAKES

Driving during rainstorm, car in front slowed down so I pressed brakes they locked up and I spun around. Abs light and traction light were on.

ODI #11590402ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

Reduced braking efficiency, loss of speedometer, loss of cruise control, brake light stays on when not depressing the pedal, electric power steering assist not functioning. Check engine light on, abs light on, traction control light on.

ODI #11590125STEERING

Power steering failure. Everything was working properly when parked. When started the next day, a steering wheel warning light flashed repeatedly and there is no power steering. Vehicle can be steered manually but is incredibly difficult. The vehicle has not been to a shop or the dealer yet.

ODI #11589857STEERING

The contact owns a 2013 Ram 1500. The contact stated while making a left turn, the steering wheel became extremely firm. The power steering warning light illuminated. The vehicle was steered to the side of the road and restarted; however, the failure persisted. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.

ODI #11589233STEERING

While driving, the SERVICE POWER STEERING warning light came on and I suddenly lost all power steering. I could barely turn the vehicle. Had there been other vehicles near me it could have caused an accident. Dodge said they can’t look at it for 5 days.

ODI #11589237STEERING

Electric Steering failed during normal driving conditions. Rendered vehicle unmanageable and extremely difficult to steer. After looking into the repairs there are NO parts available for replacement. This is unacceptable.

ODI #11588690STEERING

POWER STEERING FAILED IN THE MIDDLE OF AN INTERSECTION. STEERING WAS TOO HEAVY TO CONTINUE TO TURN. ALMOST CRASHED INTO CAR COMING OPPOSITE DIRECTION, CAR ALONGSIDE, AND REAR ENDED BY TRUCK BEHIND. TO MAKE MATTERS WORSE RAM DOES NOT MAKE THE PART ANYMORE AND IT IS SOLD OUT NATIONWIDE AS SO MANY HAVE FAILED. PART # R8573449aa WHY HASN"T THERE BEEN A RECALL IF SO MANY HAVE FAILED? THE TRUCK IS UNMANEUVARABLE WHEN IT FAILS. THANK YOU.

ODI #11588308STEERING

Started up my truck and found I could not steer it. Had truck towed to a garage and found that the electric power steering failed. They had to replace the steering which cost over 4 thousand dollars. I have found on your site there have been other people that have had the same issue. Had this failure occurred while I was driving it could have resulted in a serious accident.

ODI #11588007STEERING

The steering wheel locked up while driving without warning thankfully was going straight and not in a turn or driving at a high speed. Steering warning light came on after it happened, got the vehicle off the road and shut it off waited roughly 20 minutes started it back up and it was working fine.

ODI #11587319FUEL SYSTEM, GASOLINE

The contact owns a 2013 Ram 1500. The contact stated that while driving at approximately 50 MPH, the fuel appeared to be emptying quickly. The contact stated that while walking to the vehicle, the contact observed that the gas tank was hanging out of the truck and extremely close to the ground. The gas tank was tied in place with a tie-down strap and taken back to the contact's residence. The contact stated that the vehicle was stopped frequently to confirm that the gas tank was secured. The contact was concerned that the tank would detach again and cause a fire. The dealer was contacted. The vehicle was not repaired. The contact discovered an unknown extended warranty however, the vehicle was not included. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 115,000.

ODI #11587126STEERING,TRACTION CONTROL SYSTEM

The contact owns a 2013 Ram 1500. The contact stated while driving 65 MPH, the ABS and Traction Control warning lights illuminated. The contact stated that while driving 20 minutes later, and steering left, the brake and power steering warning lights illuminated, and the steering wheel became extremely stiff and jerked into a straight position. The vehicle was steered to the side of the road and inspected. The vehicle was taken to the residence where a hand-held diagnostic machine retrieved DTC code: C-2200. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 245,000.

ODI #11586505FUEL/PROPULSION SYSTEM

Fuel tank strap broke, causing tank to drop. Happened at gas station after filling up.

ODI #11586020STRUCTURE

Gas tank bracket rotted. Strap is unattached.

ODI #11585716STEERING

After about an hour drive, I turned the truck off for about 3 hours. Upon restarting the truck, service power steering warning appeared. I disconnected the battery to reset and the power steering came back for a short time. I lost power steering while driving. I was able to muscle thru to get the truck home but if my wife had been driving, she would have wrecked in our Houston traffic. Thinking it may be a minor electrical issue, I cleaned both battery posts and all connections. Still no power steering. This is a serious issue being that it happens while operating the vehicle. Is there a recall on the power steering?

ODI #11585667STEERINGCRASH

While driving I experienced full power steering loss out of nowhere, causing me to drive into a ditch. There was no indication of a failure prior to the incident, only a steering indication light afterwards on my dash.

ODI #11584982EXTERIOR LIGHTING

DEFECTIVE headlamps. Excessive moisture builds up in housing effecting performance of lights in evening. Was stopped by DPS for having bad headlamps. Dealership says it normal, no its not. It's very unsafe to drive at night with moisture in lamps. Had it looked at or inspected by independent shop and DPS. My safety is at risk for you can't see at night with all the moisture in lamps. This is a common problem with Ram 1500 all over the internet.

ODI #11584797STRUCTURE,FUEL/PROPULSION SYSTEM

The vehicle failed PA state inspection for corroded frame where the front fuel tank strap broke free from a slot into the frame. Who knows when it popped free. There is now only one rear strap holding the gas tank in up under the vehicle. This could have resulted in a full gas tank just dropping right out of the vehicle. Contacted ram dealer where i got the truck from. First they said ok, we will fix it and ordered the parts. Will call when these are in and ready to be installed. Called back 2 weeks or so later and they denied any recall notice, issue or ordering any parts. Huge safety flaw that could result in fatal accident either by having the fuel tank fall out of the vehicle or being in an accident and it falling out bursting into flames.

ODI #11584333STEERING

Sudden unexplainable loss of powersteering

ODI #11584256STEERING

The electric steering gearbox failed while driving down the road, leaving me completely without any steering.

ODI #11583695STEERING

Power steering stopped working

ODI #11583187STEERING,UNKNOWN OR OTHER

I had to replace my Rack and Pinion and tie rods because my steering wouldn't work and my truck only has 51,744k miles on it. This makes no sense to me. This should be a recall issue.

ODI #11582683AIR BAGS

The contact owns a 2013 Ram 1500. The contact stated that the air bag warning light was illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

ODI #11582344STEERING

Power steering failed on mine. Recall was done on other 2013 rams for similar issue but they say mine does not fall under the recall. I am experiencing the same issue that led to this recall, yet mine wasn't recalled? And the rack and pinion to fix part of issue is no longer made new (or after market), only refurbished and back ordered majorly (due to recall I would assume)

ODI #11581631STEERING

Power steering failed/stopped working while operating my 2013 Dodge Ram 1500. Loss of power steering while driving causes a significant risk to myself as well as others on the roadway however I was driving locally and able to make it to a safe location.

ODI #11581313ENGINE

Engine started to tick. Took it to Dodge after the check engine light came on, it started running rough, and truck started to throw random codes. Dodge tells me its the cam and lifters, which is a known problem for the 5.7 Hemi V8 motors of this era. Chrysler knows of the issue, and there's even a service bulletin regarding it, however Chrysler refuses to repair any of them that are out of warranty. This truck was purchased new by me in 2013, and has a little over 114,000 miles on it, with oil changes done regularly. There is no reason a $44,000, truck should be sold with manufacturer defects, let alone allow the manufacturer to reduse to repair their flawed design.

ODI #11580949STEERING

While driving to an appointment I heard 2 audible dings while turning. I looked at my dash and had no visible warning lights. Then I suddenly had no power steering whatsoever! Luckily I was in the parking lot pulling into a parking spot and had enough strength to turn the wheel. Had I been on a busy street or in one of our busy roundabouts, the power steering loss could have easily lead to a crash. After doing some research to diagnose the problem, I learned this seems to be a pretty common issue with the electronic steering rack used in my vehicle.

ODI #11580644STEERING

Power steering unexpectedly went out when I started the vehicle. I brought it in for diagnosis [XXX] to Winimac Indiana Chrysler, Dodge, Jeep, RAM and they cannot source a replacement rack and pinion (New or manufactured). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11580177STEERING

Intermittent loss of power steering

ODI #11579263STEERING

The contact owns a 2013 Ram 1500. The contact stated that while the vehicle was parked, the contact’s son stated that the steering wheel was difficult to turn. The contact stated that the electronic power steering warning light was illuminated. The contact stated that her son restarted the vehicle several times to be able to drive the vehicle. The contact stated that the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 176,000.

ODI #11579225STEERING

The power steering component failed- unable to turn steering wheel. It was sudden, not gradual loss. Not being able to steer a vehicle is clearly a safety issue. The problem persists and vehicle was towed to dealership. Vehicle has not been inspected by manufacturer, police, or insurance. It has been confirmed by local Dodge Ram dealership in Fruitland Park, FL. There were no warning lights prior to this problem. Many Ram trucks have been recalled for this same issue. The recall NEEDS to be extended to cover all of these trucks that are affected.

ODI #11578922STEERING

Vehicle lost all power steering. Mechanic stated that the whole Gear-Rack And Pinion would need to be replace which is a cost at around 5000.00

ODI #11578523STEERING

I was driving the truck last Friday 3/15 and the power steering complete failed. I lost all power steering and almost had an accident. I was able to get the vehicle to my destination, but only because I am a big guys and can somewhat turn the vehicle without the power steering. The check power steering indicator came on and stayed on. The power steering never came back and the check power steering indicator is still on. I have taken the truck to independent shop.They evaluate the vehicle and say it needs a completely new electronic rack and pinion system. This repair will cost me approximately $5000.

ODI #11577979POWER TRAIN

The contact owns a 2013 Ram 1500. The contact stated that after the recall repair of NHTSA Campaign Number: 17V821000 (Power Train) was performed on the vehicle, the vehicle started experiencing transmission failure. The contact stated while driving 60 MPH, there was an abnormal loud clunking sound coming from underneath the vehicle. The contact then noticed that the gear shifter had moved from drive(D) to manual(M), and the gear reader indicated that the transmission was in 4th gear. The contact stated that he pulled to the side of the road, turned off and restarted the vehicle. The contact stated that he was able to shift into drive(D) and drove to the residence. The contact stated that the failure had been recurring while driving. The check engine warning light was illuminated. The vehicle was taken to AutoZone, where it was diagnosed that the transmission solenoid had failed. The dealer was notified of the failure and charged a fee for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 252,486.

ODI #11577315STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized, and the vehicle was difficult to steer. The contact turned off and restarted the vehicle and the vehicle was driven to the destination. The following day when the vehicle was started, the power steering failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.

ODI #11576808FUEL/PROPULSION SYSTEM

Wife and I were driving and we heard a grinding or loud rubbing sound. Pulled over to see the fuel tank hanging close to the ground. Thank goodness no fuel lines broken. Front strap looks ok, but where the strap goes looks damaged or rotted.

ODI #11576447STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

Driving fine with no problems then all of a sudden a bell starts chiming about 6 to 8 times then the steering light comes on and the ABS light comes on in the dash and starts blinking , then I lost power to the steering wheel ,was very hard to steer. I pulled to the side of the road and turned the engine off and waited a few minutes to crank it , every thing went normal and I drove home, but before I got home it did it again but this time it went haywire and the wipers came on and the dash lite up like a Christmas tree. I finally made it home and parked it . I sent off the TIPM unit to get repaired ,fixed but steering is still not wanting to work , will call my mechanic to put it in the shop. I have a truck that I have spent a lot of money fixing one thing after another , have already replaced the motor in 2020 . It seems like this truck is a lemon. Thank you01

ODI #11576375STEERING

Electronic power steering rack and pinion stopped working while driving. Error message on dash. No power assist, difficult to impossible to steer vehicle.

ODI #11576001STEERING

The contact owns a 2013 Ram 1500. The contact stated that after restarting the vehicle, the message "Service Power Steering" was displayed, and the steering wheel had become extremely difficult to turn in either direction. The vehicle was towed to the local service center who diagnosed that the steering circuit was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 110,000.

ODI #11575758POWER TRAIN

Power steering went out

ODI #11575838STEERING

I was driving on [XXX] back to Willcox Arizona and my steering locked up. I was able to drive it to the nearest exit but had really hard steering. Went back for my truck brought it home in my trailer and had a mechanic look at it and advised it was my rack and pinon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11575886STEERING

Power steering suddenly stoped while driving and began flashing service power steering, avoided an accident. Failed EPS module. No repair units are available anywhere and can't be driven.

ODI #11575667FUEL SYSTEM, GASOLINE

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound coming from the engine compartment, prompting him to pull to the shoulder of the roadway. After a visual inspection, the contact observed that the fuel tank strap had become detached, resulting in gasoline leaking from the vehicle. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 107,000.

ODI #11575247STEERING

Power steering intermittently lost while driving. Has not gone completely out but happens often while driving.

ODI #11574890STEERING

I was driving down a highway and without warning, my power steering went out. This was then followed by a message saying "service power steering"(after it went out). Thankfully I was able to keep the vehicle in my lane of travel, but if I had been rounding a corner, I believe I would have crashed with potential life changing consequences. The safety of myself was put at risk for the sudden loss of power steering. I contacted a dealer and they immediately quoted me a several thousand dollar repair. I feel this is not fare and understand that the NHTSA opened an investigation into the issue for older RAMS last summer. Please help me with this issue and getting it covered without paying out of pockets expenses

ODI #11574835STEERING

Pulling out of my driveway the power steering failed which cause lost of control of my truck. I nearly avoided an oncoming car. The power steering no longer works and now my truck is no longer safe to drive.

ODI #11574631STEERING

Power steering stopped working.

ODI #11574598STEERING

Steering completely went out while making a right turn onto highway. Had vehicle towed and repairs totaled over a thousand dollars.

ODI #11574242STEERING

In May/June 2023 my Ram lost power steering while exiting the freeway. It startled me as I was merging into traffic. I pulled over to a parking lot and turned the vehicle off. Restarted the truck and the power steering was back. Drive the truck a few days with no problem but then it happened again. I contacted Ram Customer Service because I found an article online about bad EPS modules, they were very unhelpful. Pretty much saying I was on my own. I brought the truck in, drove to dealership with intermittent loss of power steering. Diagnostic found electronic power steering module failure and replaced steering gear assembly. $3300 later which i feel was way too much. Also as a side note, before taking the truck in, I purchased a bottle of power steering fluid to try, after looking in my manual. Nowhere in my manual does it say that this vehicle has an electric power steering module. Shows a pic of the reservoir of where the fluid would normally go.

ODI #11574263SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Defective ABS moudule. been on waiting list for parts approx 2 years.

ODI #11573785STEERING

parked vehicle for one hour went to drive vehicle I moved vehicle about 2 foot and then power steering just went out. checked fuses and connections and the power steering went back to working but dont know how long it would work. we live in a mountainous area and this could be very dangerous. NO EXPLANATION OF WHY.

ODI #11573348STEERING

No power steering, very hard to steer. Flashing steering wheel light on the dash.

ODI #11572857POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE

Hello, I'm filing a complaint against the Dothan, AL Ram dealership due to recalls that were never performed. I bought the truck on 7/12/2021 from a third party. I noticed this particular Ram had 12 recalls so I took it in to the Dothan, AL Dodge dealership to have them repaired. They had the truck for 2 weeks and nothing was repaired. Nothing at all. I lost 2 back pack blowers because of the faulty tailgate latch. I had to take the tailgate from my 02 Ram off and put it on the 2013. That's just one incident, there are quite a few and I've spent countless amount of money and time fixing this truck because of the recalls that were never performed. I need an Inspector to see this, it's ridiculous. When I took the truck in for the recalls it had 101,000 miles, a cold air intake, and different features. When I got the truck back it had 114000 miles, the cold air intake was gone, the Vin plate was replaced with a sticker and it had different features. The GM convinced me I was hallucinating. I'm a disabled adult and was taken for a fool and discriminated against. I am going to have to find a lawyer.

ODI #11572880STEERING

I was driving on the toll road during afternoon rush hour. Suddenly the “Service Power Steering” message came up on the dash. It was the first time that message came up, no prior symptoms. The steering wheel locked, thankfully I was able to exit the tollway without any accidents. Taking it to an independent mechanic. Fear it’s the rack and pinion. 2013 Ram 1500, 5.7, approx 185k miles

ODI #11571828STEERING

Steering failed intermittently while driving before going out completely while driving. When it went out it was almost impossible to steer. The truck is presently undrivable because of the steering and it is very dangerous because of the failure while driving.

ODI #11572014STEERING

Electrical power steering failed. I reported this last year to this agency, but somehow it is not available. Cranked up vehicle and the power steering failed on and off. At times it would clear out until the light stayed on and the power steering stopped working.

ODI #11571435ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

ABS system has failed and damaged the traction control module. Speedometer does not work and brake lights stay on constantly. Power steering assist does not work. The vehicle has been inspected by the dealer and cannot get the parts to fix these issues.

ODI #11570524POWER TRAIN,AIR BAGS,ENGINE

Vehicle has been serviced 7 times by Lithia Nissan with continuing issues last service date was May 22nd 2023 in which the following services were performed; Oil filter housing, 2 gaskets, installed OEM oil cooler and cleared codes, Pin fit issues with master switch, repaired pin issue. Vehicle has been serviced 2 times by Lithia Chrysler Dodge Jeep Ram Fiat of Eugene address 2121 Martin Luther King Jr. BLVD. Eugene OR 97401 (541)686-2255 Last service date Oct. 2nd 2023 in which the following services were performed; Engine system repair, injector-fuel, cleared codes, Pin fit issues with master switch repaired pin issues. Vehicle serviced 1 time by Goodyear location 164 W 7th AVE Eugene OR 97401 (541)343-2501 service date Oct. 5th 2023 following service was performed; Replace Resistor Spark Plug, Spark plug- Iridium OE Exact plug, R&R Spark plugs, R&R spark plugs Ignition Coil set, Intake manifold set, cleared codes. Ongoing issues; unresolved by services performed 1.Check engine light 2.Airbag light 3.Hot temp light 4.Power train light 5.Parking brake does not work properly and will roll if not parked on a level surface 6.Master switch driver control will stop working unless I pop it out of the control panel disconnect it and reconnect it. 7.Defrost does not work properly in which makes it hard to see when driving and there is moisture building inside the cabin creating mold which is a health concern. 8.Vehicle will switch into different gears while driving when brake pedal has not been applied or used. 9.Vehicle sometimes shakes and stalls in drive and reverse.

ODI #11570406STEERINGCRASH

About 9 month ago parked the truck then the next morning pulled out of my driveway and power steering went out completely. Truck had under 100k mile on it? Dealer kept saying part was on backorder for months and now they say the part has been discontinued? Even aftermarket remanufactured units are no longer being made available due to the high failure rate from speaking to 3 suppliers. Given the high failure rate, a used electronic steering rack and pinion would be a ticking time bomb and was not suggested. I doubt you'll do anything about (lobbyists), but I'd at least make you aware.

ODI #11570128STEERING

Hello I have the problem with steering wheel control I drive 35 miles on the steering wheel stock really hard to control the truck

ODI #11569835STEERING

Power steering system failed while parking vehicle in driveway. It took several maneuvers to finally get it into the driveway and off the roadway.

ODI #11569189STEERING

Power steering stopped working making it very hard to turn my truck. Luckily I was close to home and made it back without crashing into anything. No warnings came up before it happened. I have not taken it to a mechanic yet as I don't have the money to pay for it to be fixed right now. From the research I have done it sounds like the the electric power steering assist has failed.

ODI #11569288STEERING

The contact owns a 2013 Ram 1500. The contact stated that upon starting the vehicle in cold weather, the power steering was inoperable. The power steering warning light was illuminated. The contact called the local dealer where it was diagnosed and determined that the rack and pinon and power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Action Number: RQ23003 (Steering). The failure mileage was approximately 68,000.

ODI #11568533UNKNOWN OR OTHER

1.Electronic stability control: A disabled ESC system may result in loss of directional control, increasing the risk of a crash. 2.Exterior lighting: Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash. 3.Equipment: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash. 4.Air bags: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems. 5.Power train: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash. 6.Latches/locks/linkages: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash. 7.Engine and engine cooling: Without a properly working windshield defrosting system, a buildup of moisture or ice could limit the driver's ability to see, increasing the risk of a crash. 8.Air bags: frontal: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash. 9.Parking brake: If the parking brake fails to operate as designed, the vehicle could roll when parked, increasing the risk of a crash. Red temp dash light on, Yellow Engine dash light on, Powertrain dash light on and Red airbag dash light on since May 2023. Has been serviced by dealership 9 times with the same on going issues with no resolution. Worried about overall safety.

ODI #11567725STEERING

Was driving down the road and lost steering. Complete power steering stopped working. Hard to turn left or right.

ODI #11567628ENGINE

This truck has been diagnosed by a Dodge dealership with catastrophic engine failure and has metal shavings in the engine. The safety of myself and others has been put at risk because the truck shut itself off at a stoplight.

ODI #11566775UNKNOWN OR OTHER

Shifter service light flashed on, the the car turned off while driving greater than 50 miles per hours. This happened 3 times.

ODI #11566473STEERING

The contact owns a 2013 Ram 1500. The contact stated that after restarting the vehicle, the "Service Power Steering" message displayed, and the steering wheel became difficult to turn either direction. The cause of the failure was not yet determined. The local dealer was notified, and a service appointment was scheduled. The local dealer was not yet contacted. The failure mileage was 209,260.

ODI #11565332STEERING

defective rack an pinion

ODI #11565154STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving at an undisclosed speed into a parking lot, the vehicle lost power steering assist, causing the steering wheel to become extremely difficult to turn in either direction. During the failure, the power steering message was displayed. The vehicle was towed to the residence and examined by an independent mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 145,000.

ODI #11564587STEERING

The contact owns a 2013 Ram 1500. The contact stated that the vehicle had been driven and 35 MPH, however, while parked at a store, the vehicle lost power steering functionality. The Service Power Steering warning light was illuminated. The contact drove the vehicle back to the residence without the aid of the power steering feature. The vehicle was taken to an independent mechanic, and the vehicle was diagnosed with power steering failure. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The approximate failure mileage was 210,000.

ODI #11564451STEERING

The steering wheel and exclamation warning lights came on and the truck was extremely hard to steer. It was a scary situation being 30 minutes from home when this happened. Luckily we didn’t get in an accident but very well could have. This happened June 30th 2023. We have since had it diagnosed by a local and trusted auto shop since the wait time the first time we inquired it being checked by the dealership was weeks and then the wait time for the dealership was a month. They confirmed that it’s the rack and pinion and eps module. Now we have to contact the dealership again to see about bringing it to them to be repaired if the part is even available no telling how long all of this will take not to mention the several thousands of dollars to be repaired. In my research this seems to be a well known problem and is being investigated. The truck in this condition is a danger to be on the road. And the current mileage on this truck is less than 20,000 miles.

ODI #11564502STEERING

Was coming home from work and totally lost all power steering! By the grace of god I managed to pull off the road and stop but I am told that the power steering is electrical and that the whole steering assembly has to be replaced! I was also told that the 2014 and the 2015 ram models have a recall investigation! If the same steering module is faulty in these other year models, so should the one we own! I am fortunate to have been on a side road instead of the interstate which is my normal daily commute! The cost related to this is $2000.00 for parts and appx $1500.00 installation! This is totally wrong! We need help with this!

ODI #11561309STEERING

Driving at 40MPH and 2013 Ram 1500 experienced total and complete loss of power steering with no warning. I was narrowly able to avoid getting into an accident and cannot drive the truck given the strength needed to turn the wheel. Cost from dealer is estimated to be around $4,500 after parts and labor / taxes and could take months since the part is on backorder. The dealer said there have been multiple issues like this and unfortunately there is not yet a recall other than one from a few years ago that looks very similar to what I experienced. I don't have any other transportation and will likely have to pay to get it fixed. Going to sell it and never buy Ram again.

ODI #11561049STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at 30 MPH, the steering wheel seized. The contact stated that the power steering became inoperable. The contact pulled into a parking lot, turned off the vehicle, and the steering wheel was released. After restarting the vehicle, the steering wheel was difficult to turn to the left or the right. The steering symbol was illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the rack and pinion had malfunctioned. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

ODI #11561132STEERING

- Received a low voltage warning light on vehicle and a day later as I was driving the vehicle, the steering wheel seemed to be moving around on its on at times kind of locking up. As I was leaving a car wash exit, the power steering completely locked out and then eventually I was able to move steer the vehicle but the power assist was no longer in there. This was on 12/14/2023 - As I was driving home 12/14/2023, the vehicle eventually locked up on the steering wheel and and all the lights in the vehicle started to dim down and shutting down; radio, parking assist sensor, heat and a/c ,acceleration and then it came to a stop as I could keep driving the vehicle as there was no more power and the brakes seemed to not be working. Had to call a tow truck company to get home. Tow truck driver stated my vehicle could not be placed in neutral and the rear brakes were locked up. This was on the highway and could have been terrible to crash to a vehicle or medium and in rush hour. - The vehicle currently sits in my driveway, have not taken to dealership yet. The alternator was replaced, a battery sensor (negative) was replaced and now the vehicle turns on but the steering wheel column service light is on and it is semi locked - low voltage a day before, then steering column service light and then when driving home on 12/14/23 all the lights came on it.

ODI #11560332STEERING,SERVICE BRAKES, HYDRAULIC

The contact owns a 2013 Ram 1500. The contact stated while starting the vehicle, the ABS warning light was illuminated, and the cruise control feature disengaged. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced. The dealer informed the contact that the part was not available and was under engineering review until April 2024. The contact related the failure to TSB Number: S200500000. Additionally, the contact stated while starting the vehicle, the power steering warning light was illuminated, and the steering wheel was difficult to turn. The contact stated that the failure occurred on two occasions. The contact turned off and restarted the vehicle on each occasion, and the warning light was no longer illuminated. Additionally, the steering wheel became inoperable. The vehicle was taken to the dealer, where it was diagnosed that the power steering control module (PSCM) had failed and needed to be replaced; however, the part was not yet available. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 43,000.

ODI #11560344STEERING

Power steering malfunctioned. Wouldn't work when first started vehicle. Now doesn't work at all. Hard to change lanes or when turning off freeway and when tried to turn around a corner vehicle behind me didn't know what I was doing as too hard to turn the wheel. He almost slammed into me. Brought to dealer who said part is discontinued. Warning light comes on that says, ! Service power steering!

ODI #11560040STEERING

The electric power steering failed on the truck. It is almost impossible to turn. Sometimes it will work again after cranking the vehicle only to have it fail again in few minutes. This makes the truck undrivable and unsafe.

ODI #11559297STEERING

Loss of Power Steering. I had my vehicle towed to "Conway Chrysler Dodge Jeep Ram 2385 Church Street, Conway, SC 29526. (843) 365-7331. It has been there for approximately two (2) months. I was told that they are waiting on parts. I found out that there are hundreds other, same type complaints, reported to this agency. Please advise what steps should I take to resolve this issue. Thanks.

ODI #11559084VEHICLE SPEED CONTROL,SERVICE BRAKES

My abs control computer has failed. No abs/esc or cruise control. Dodge says the controller is on engineering hold and will not be available until March of 2024 at the earliest. This has been out since May. It is a safety issue that I need repaired. I cannot believe it has taken so long to get the part.

ODI #11559152STEERING

After picking up some supplies from the store, I was about to make a left turn onto main road from the parking lot area when the electric power steering went out, so I had to turn the steering with tremendous force to get into a safe spot. So I contacted two shops and one quoted me for like $3900 and would take months to get replacement parts. Also, contacted another shop as well and still haven't heard from them.

ODI #11558945STEERING,WHEELS,SERVICE BRAKES

My ABS module is defective. My power steering goes, my ABS system lights come on and off. My braking comes and goes. I brought it to the dodge dealership and they said that dodge is remanufactifing the parts as it’s a huge issue they are having and said just to drive it or don’t but with no other help.

ODI #11558456STEERING

Power Steering. Yes it is available for inspection. Yes my safety along with passengers and other drivers were / are at risk. The power steering will sometimes work and suddenly stop working while making a maneuver. Rendering the steering wheel useless. This makes it difficult / impossible to avoid obstacles. And makes it hard to make a common maneuver such as making a turn. It has been diagnosed by the Dodge dealer of a failed steering rack. Vehicle has not been inspected by manufacturer, just dealer. Warning message appears after steering wheel locks up. No advanced warning.

ODI #11558162STEERING

The power steering completely went out. I could not turn my truck safely. Manual steering was wat too hard to turn. Had my truck towed. Now the dealer tells me I can't get a new electric steering rack for 3 months or more. The vehicle is unsafe to drive!

ODI #11556983STEERING

Traveling at highway speed and power steering completely went out making it difficult to steer. Putting my family at risk of an accident. Incident was inspected but a dealership and was found that the power steering module had an internal fault. Power steering light came on in the truck.

ODI #11557023STEERING

Sudden and complete loss of power steering Was able to get safely off the road using extreme force on the steering wheel. Had vehicle towed to dodge dealership where they now are informing me that the electric power steering unit has failed. This is the same issue they had a recall for on newer models! Luckily nobody was hurt this time!

ODI #11557105STEERING

We were driving and lost power steering. Was hard to turn wheel.

ODI #11556216STEERING

Started truck, steering was extremely difficult to turn. Took to dealer, said other years of this truck experienced similar issue. Dealer diagnosis - Internal failure in steering rack module. Replaced. Cost - $2942.46

ODI #11555403STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving approximately 65 MPH, the contact heard a chime and the “Steering Maintenance" warning light was illuminated. The contact continued driving and exited the highway and stopped at an auto parts store where the contact was advised that the power steering was electrically assisted and was referred to a dealer. The contact was able to drive the vehicle to a dealer who diagnosed the vehicle and determined that the power steering assist system needed to be replaced; however, the parts to repair the vehicle were on a national backorder. The vehicle was not repaired. The loss of power steering functionality was constant, and the vehicle was no longer drivable. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: RQ23003 (Steering). The failure mileage was approximately 100,000.

ODI #11553986STEERING

I went out and started my 2013 Ram 1500 on Monday morning, Nov 6 to take my son to school. While preparing to leave, I noticed that my steering wheel was extremely hard to turn (more difficult than a car with manual steering) and the "Service Power Steering" warning came on the dash. I am glad this failure did not occur the day before with my entire family in the truck driving a highway speeds. Steering when this failure occurs is so difficult, this situation could be deadly to someone on the road. The truck is currently at the dealer being looked at. There are many others with this issue yet there is no recall from Ram despite the severity of this issue.

ODI #11554014STEERING

Electronic Power Steering system unexpectedly failed on my 2013 Dodge Ram 1500 with 40k miles on it. Mechanic quoted cost to repair $3600.00. I have noticed several other owners to report thidls same problem yet no recall.

ODI #11552992STEERING

Was backing up in reverse, steering wheel locked up and I cannot turn it at all. I was able to stop and saw the steering wheel notification light come on flashing with an exclamation. I was able to put in drive but still can't turn the steering wheel. Boniface Heirs Dodge was contacted, they advised they don't have any recalls on my truck, but they had some on other years, but it is the same issue. I have had several people look at it and they advised it is the electric power steering system. Also, I am unable to obtain a new one seeing the part is discounted or a nationwide shortage. Very disturbed about this. I could have been on the highway with my grandkids in my truck. Also, I see that I am not the only person wth a 2013 Dodge Ram 1500 4x4 who has the same problem!

ODI #11552418STEERING

Electronic Power Steering failure, and has been confirmed by the dealer. It always fails during the first start up, but will SOMETIMES activate on 3 or more start ups. Dealer has noted the internal power steering fault during diagnostics.

ODI #11552237ENGINE

The contact owns a 2013 Ram 1500. The contact stated that while her husband was driving at an undisclosed speed, the engine misfired. The contact stated that her husband depressed the accelerator pedal, but the vehicle failed to accelerate. The contact stated that her husband was able to safely drive the vehicle to his destination. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed camshaft and misfire in cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 177,000.

ODI #11552043STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving approximately 10 MPH and making a left turn, the steering suddenly became firm and would not turn as needed. The contact stated that he drove the vehicle to his destination and later drove the vehicle to a tire dealer. The contact stated no warning light was illuminated. The contact stated that he purchased four new tires and had the wheels aligned and the loss of power steering reoccurred. The contact stated that the failure had become constant and no longer drove the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V167000 (Steering). The failure mileage was approximately 75,000.

ODI #11551526STEERING

Leaving for work this morning and the power steering went completely out. Was unable to steer without great effort. No warning lights or messages prior to failure.

ODI #11551383STEERING

Total power steering failure, no steering at all. Happened while turning into driveway without prior warning. Vehicle now un-operational. I have read this is a ongoing problem with these vehicle's and there is no recall as of now. Extremely dangerous as you loose all steering. Vehicle has less than 40,000 miles on it. Thankfully I was at a low speed and there was no damage involved, have not yet sent vehicle in for repair as it is a $3500 min. repair

ODI #11551230STEERING

While driving home from work one day last week (10/12/23) I unexpectedly heard a tone and the message “Check Power Steering System “ appeared on my dash along with a light that is a steering wheel and an exclamation mark. My steering was VERY stiff. So stiff that I almost couldn’t turn the wheel enough to pull over into a parking lot. I had absolutely no warning or previous problems with my steering before this. The steering is still this way and I am unable to drive the truck. This is very dangerous! If for some reason you had to turn the wheel suddenly you would not be able to. As I previously stated I could barely turn the wheel enough to get off the road.

ODI #11551270STEERINGCRASH

Electronic steering locked up while driving. Now says to service steering and is un-driveable

ODI #11551065STEERING,ELECTRICAL SYSTEM

I purchased the truck used June 2023. Odometer currently 47,700 miles. The service power steering light flashes on the evic screen. The steering will be extremely difficult because it is electrical power steering. The problem started October 9th 2023 and has been intermittent. A mechanic did hook up the scan tool and there were no codes. So, it has gotten to where I will do 3 start cycles, idle foe a few minutes and after the 3rd cycle, no codes and the steering works as it should. Thankfully, it happens before I drive out onto the road. I will drive up and down my street before I venture out onto major highways and expressways. However, what's not to say it will have this issue while I'm driving, especially winter around the corner. I researched 2013 Ram 1500, and apparently other owners have had the same problem or worse. This is my daily driver and only vehicle I have. Quite frankly, I get scared driving my truck now. I stay in the lane closest to the shoulder just in case. Ram/Stellantis need to do a recall on these 2013 Ram 1500. I have owned early model rams and a 2016 challenger, not one problem.

ODI #11550748STEERING

Power steering warning light came on on dash and the vehicle lost power steering. This happened while driving and nearly caused an accident. I can sometimes play with the keys and get it to function again.

ODI #11550786POWER TRAIN

The contact owns a 2013 Ram 1500. The contact stated that while driving 8 MPH and making a right turn, the contact heard a loud snapping sound coming from the passenger’s side of the vehicle. The contact steered the vehicle into a parking lot and became aware that the passenger’s side tire was flat. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 48,000.

ODI #11550653STEERING

THE POWER STEERING GOES OUT INTERMITENTLY. SOMETIMES IT COMES BACK, OTHER TIMES IT WILL STAY OUT FOR A PROLONGED TIME. WARNING LAMP ONLY COMES ON ONCE THE POWER STEERING GOES OUT.

ODI #11550006STEERING

I believe the problem is with the electronic steering component. This issue started about a month ago. When I'm backing out of my driveway it seems the power steering is failing, making it hard to steer. Secondly when I'm at a red light making a right or left hand turn, the power steering fails making it hard to make the turn, and once the turn is completed, I must manually straighten the vehicle out. I looked for recalls and saw there has been 200 plus complaints about this year vehicle and the steering problem. The repair cost is very expensive what I read on line. I have not taken the vehicle to an Dodge dealer yet, trying to do some research first to see if this problem was recalled Please help and thank you in advance. Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11550059STEERING

Driving down a city street going 30mph. The service power steering warning light came and and I lost the ability to steer the pickup. Was barely able to get the vehicle off the road to a safe location.

ODI #11549400ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPERCRASH

I bought it in 2018 & 1 month later no radio, gps, backup any of the stereo system worked. The only thing that worked was volume. I took it in & they charged me $125 diagnosis & was gonna be over $600 for new system. I never got it fixed. In 2022 with only 122000 miles it had to go in the shop for an engine overhaul because of the problem with missing on 5th cylinder. I have never owned a Dodge Ram before & never will again. I have had nothing but problems with it. I made phone calls & wrote emails & the closest I got to a recall is 2014 was the cutoff year & mine is 2013. I did back into a dumpster because the backup camera doesn’t work in January of 2020. I had insurance with White’s Insurance out of Purdy but I don’t have the paperwork anymore.

ODI #11549428ENGINE AND ENGINE COOLING

The contact owns a 2013 Ram 1500. The contact stated while driving approximately 30 MPH, and at other speeds, the vehicle started making an abnormal ticking sound and decelerated independently. The contact stated that upon depressing the accelerator pedal, the engine failed to rev and the vehicle slowly accelerated. There was no warning light illuminated. The contact stated that the abnormal ticking sound had become louder and more frequent, causing her to stop driving the vehicle. The local dealer was notified of the failure, but declined to set up an appointment for diagnostic testing. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 200,000.

ODI #11548475STEERING,LANE DEPARTURE

Steering froze while driving

ODI #11548189STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Electronic power steering unit failure. EPS Unit. Loss of power assist. Warning light came on Friday Sept 29, 2023 at approximately 1:30pm est. when I entered the vehicle and started the engine. Vehicle had been driven and parked for approximately 10 min before I went back to vehicle and leave that location. Warning light was a large icon of a red steering wheel with a red exclamation mark ️ then the screen said, “service power steering “ with the red indicator still remaining on. No other warning lights or symptoms prior to the above information. Vehicle taken to Signature Automotive 2725 Northgate Court Cumming, GA 30041 (770) 889-5959 at 8:00 am 10/4/23 for diagnosis. Service advisor stated that there was internal circuit failure. Throwing all “sorts” of internal codes in the electronic unit. Was unable to have system Reestablish communication. Entire rack and pinion unit needs replacement. Called Dodge dealership at 5855 Ga Highway 400 Cumming, GA 30028-4194 I spoke with parts dept. regarding OEM replacement , etc. Advised me that it would be a week to 10 business days before they could get the part. Even then didn’t guarantee that because of the latest strike happening. Informed me it could take much longer. I was also advised not to drive the vehicle. Due to the fact of steering could lock-up while driving and cause a crash. Putting myself and others at risk! At this time the indicator light is still on. Remains on when vehicle is running. No power assist. Extremely difficult to turn.

ODI #11547683STEERING

sudden failure of power steering,with out any prior warning or symptoms

ODI #11547563STEERING

Power steering went out with no warning.

ODI #11547567STEERING

Driving to work and the electric power steering quit working as I was turning onto the roadway, this caused me to almost hit an oncoming vehicle, I was able to avoid hitting said vehicle.

ODI #11547641STEERING

The power/electric steering fails intermittently making it impossible to control the vehicle

ODI #11546657STEERING

Power steering just stopped working

ODI #11546661STEERING

While driving in traffic and started to make a left turn, steering locked up and at same time warning message "service esc" illuminated. Steering became rock hard and gently touched another vehicle as I was attempting to forcefully steer this truck to side of road. Shut off engine, and restarted and problem went away. Attempted to drive last four miles to residence and again steering locked up(NO powersteering assist) Causing me to temporaily lose control. I contacted FCA who offered no financial assistance since vehicle is a one owner 2013. Not even goodwill. Further diagnosis determined electronic steering rack was at fault internally and would have to be replaced. Very scarce part, found one in florida @ $2200. Bought the rack and had a CJDR tech replace it, realign and reprogram. I noticed Ram had a similiar recall on later model Rams, but absolutely NO GOODWILL from Ram.

ODI #11546678STEERING

Power steering failed while driving making steering very difficult. The safety of myself and my passenger were definitely put at risk as we were in the midst of a left 90 degree turn when the failure occurred. When failure occurred a warning light appeared on dash. Problem persisted after restarting vehicle. Incident just occurred today. In researching problem I saw where several hundred people had reported the same problem, so I thought I should report it. I will take it to the dealer for service and ask them to save any replaced parts.

ODI #11546722STEERING

Power steering comes and goes with no rhyme or reason. You have to shut truck off and restart and hope it comes back on. Have looked at replacement parts but they are hard to come by and repair is expensive. Looking at the web it seems like there should be a recall.

ODI #11546436ENGINE

On April 5 2022 I took my 2013 dodge ram 1500 5.7 2wd truck to get repaired it cost me $5000 to fix the lifters, cam ,oil pump , rocker arms ,push rods hoses, manifold bolts too cause they were stuck this is at 154,000 mile and like 40,000 mile later 9/25/23 it gives me a code p1416 misfire cylinder 6 / come again. Now the cam could be damaged too just to get the truck opened up again is $2600 Mechanic says the lifter could be deactivated or worse could of been damaging the cam ??? Now what Can you guys help me please

ODI #11545968STEERING

Failure mode is currently unknown but electric steering failed when pulling vehicle out of the garage. Currently waiting on dealer to diagnose and repair issue but had this failure occured at highway speeds, this could have resulted in severe injury to the driver or other motorists.

ODI #11546049POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

Truck will stall out pulling out in traffic with no signs of a problem. It happened to me today with my kid in the truck. This is unacceptable. This trucks are to expensive to have this. It also will surge and try to go without foot on gas. This is totally unsafe. Dodge needs to fix this.

ODI #11546053POWER TRAIN,ELECTRICAL SYSTEM

Issues with pcm, emc, tps. After 98,000 miles everything started not reading correct and giving false check engine light. I bought truck two years ago and it’s hard to believe dealership didn’t no. 2013 ram trucks need to be pulled off market. Nobody can tell you what’s wrong. The truck starts when it wants to. Hits the gas when it wants to. Them machines say no code no problem. If the code that originally popped up said computer not receiving info. Then of course you can’t read problems.

ODI #11546121STEERING

Power steering failure without warning when driving, steering wheel with exclamation illuminated on dash. Serious and dangerous situation that could have potentially resulted in an acccident or injury. Dodge Chrysler Fiat needs to issue recall immediately.

ODI #11545824STEERING

Complete loss of power steering, service centers have stated the Electric Power Steering unit went bad, but there are currently no parts available for the repair with the exception of a rare after-market part that cost double the standard cost. trcu has been sitting for months waiting for parts.

ODI #11545937SUSPENSION

1. Air Ride Suspension Compressor and Air Bags keep going out. Yes it is available to inspect. 2. As i was riding coming from 4 hrs away from my home rear air suspension bag went as I was on Interstate 75 at a speed of 63 miles an hr, rear started swaying. 3. Independent Repair Service 4. No 5. An Air Suspension Service light came on then went out only saw it once maybe 3 months prior to the air bags malfunctioned As I have been reading up on this, it is a Popular issue with Ram 1500.

ODI #11545719ENGINE

The contact owns a 2013 Ram 1500. The contact stated while driving approximately 40 MPH and ascending a hill, the engine misfired with the check engine warning light illuminated. The contact stated that occasionally the front end of the vehicle was shaking and vibrating while the vehicle lost motive power. The contact arrived at his destination and used an ODB scanner to retrieve DTC codes: P0303 (Cylinder #3 misfire), P0300 (Random misfire), and P219A (Engine Unbalanced). The contact stated that the failure had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the cam shaft needed to be replaced on the right side of the engine. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 128,000.

ODI #11545723STEERING

The power steering failed without warning while I was pulling into my driveway and I could no longer turn the steering wheel. I was completely surprised by this and ended up driving about 10 feet into my front yard grass before slamming on the brakes and coming to a stop. Kids often play in this area of my yard...this could have ended tragically. My vehicle was towed to a repair shop where it was confirmed that the power steering system failed and had to be replaced. Only the repair shop has inspected the faulty power steering system, but I did take pictures of it when I picked up the vehicle. There was no warning light prior to the failure but, Immediately afterwards, a light and message indicating "SERVICE POWER STEERING" came on in my in-dash display. I keep my vehicle well maintained and with only 90,000 miles, this failure was inexcusably premature.

ODI #11545392ELECTRICAL SYSTEM,SERVICE BRAKES

ABS brake Module was diagnosed by the dealership as having a short. I have random brake failure (no accidents to date), speedometer gauge does not work, odometer does not work, cruise control does not work, parking sensors do not work. Dealership told me that a replacement is not available until March of 2024.

ODI #11545242STEERING

Electronic power steering rack disabled while driving in parking lot which made it very difficult to steer into a safe area. Part has been replaced by qualified auto repair shop but was told that the current recall for this part, while being the same part, was not covered for year 2013 only 2015 and newer. There was a red steering wheel illuminated on the dash as soon as the power steering disabled.

ODI #11545007STEERING

First intermittent, then full loss of power steering when driving. This is a common problem with 2013-2016 ram trucks and should be recalled for safety reasons

ODI #11544730STEERING

Electronic Power Steering died. Could not turn steering wheel. I was just informed by repair shop that the steering control module and rack/pinion will have to be replaced at a cost of $3,600. No warning lights prior to the failure. Service center has ordered the parts and I am having them installed next week so I don't have a receipt for repairs yet.

ODI #11544486STEERING

Gearshift Bracket Broken into two pieces. MOPAR Part number 5057506AD.

ODI #11544263STEERING

I was driving home from the grocery store my trucked started jerking to the right and I lost all power steering the safety light came on. I lost control of the truck pulling into driveway and took out my mailbox due to the power steering failure. This had not been a previous issue and it just occurred while driving

ODI #11544309STEERING

While driving on the highway may power steering stopped working. I didnt know it stopped working until I started to steer to stay in the lane. This could have been a major problem if I needed to move suddenly and couldn't. I found on the electric power steering has been a problem in these. I had no warning, no alert, nothing. Just felt it and then noticed the warning light on the dash. I pulled over and took off the negative cable. This reset it and it continued to work for about 15 miles and it did it again. Now its like that all the time. I am starting to work the problem to figure out what is exactly wrong with it.

ODI #11544034STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving at approximately 4 MPH, the steering wheel locked with the traction control warning light illuminated. The vehicle was slowed down and restarted approximately four times, but the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed that the rack and pinion and EPS unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.

ODI #11543552STEERING

Unable to steer truck. Power steering malfunction. Places driver and others on the road at risk. Unable to turn steering wheel.

ODI #11543088STEERING

Power steering failed

ODI #11543191STEERING

While making a left turn my husband states the power steering went out and he almost lost control of the truck and hit a utility pole.

ODI #11543304STEERING

My Dodge ram electric power steering failed. It will not work in cold weather around freezing. If it’s warm, it will work. There have been multiple reports of this problem with Dodge Rams

ODI #11542826STEERING

Driving on interstate steering just abruptly got very hard to turn there was no power steering

ODI #11542996STEERING

Vehicle power steering failure. Steering operating as designed until I parked in a bank parking lot to use to ATM when I attemped to back out the power steering was inop. A local repair shop dignosed the problem as an internal failure of the power steering pump. Had this happen while driving an accident would almost certainly have occured. Very unsafe, the replacement part cost more than two thousand not to include the replacment cost.

ODI #11542478STEERING

Electronic power steering suddenly stopped working while driving. Vehicle was able to be steered but was very difficult with no power assist. Paid for replacement at local Ram dealer.

ODI #11542488STEERING

On July 9, 2023 the steering failed as I was driving, resulting in loss of control. With great difficulty I was able to return the vehicle to my house. The vehicle stayed there untill it was repaired on August 8, 2023. Repairs required an expense of $3,251.36.

ODI #11542291STEERING

Steer controls were lost while driving around a 3 lane curb. I was responsive enough to refrain from hitting the vehicle in the lane next to me. I have not had the vehicle checked by a mechanic but I have investigated all electrical connections as well as fuses and found no culprit.

ODI #11542294STEERING,ELECTRICAL SYSTEM

Electronic power steering failed while driving. Power steering has remained inoperable and vehicle can not be safely driven.

ODI #11542128STEERING

Intermittent loss of Power Steering (EPS) Losing power steering limits my control of the truck, especially when it’s unpredicted. Dealership inspected the problem.

ODI #11542152STEERING

The power steering went out. I took it to the Dodge dealership and they said it was the electric power steering module and to replace it the rack and pinion steering had to be replaced as well at a total cost of $4100.00 . This vehicle only has 36400 miles on it and I feel it should be included in a recall.

ODI #11541578STEERING

Electric power steering loss leading to loosing control of steering while driving. Steering wheel tightened up and unable to drive safely on the road. Vehicle is currently sitting and unable to drive due to safety hazard. Unable to retrieve parts to fix the problem due to the parts being unavailable/ out of stock

ODI #11541739STEERING

electronic power steering stopped working while driving very difficult to get to side of road. the service power steering warning light came on when it happened but nothing prior. have to bring it to dealership to have it diagnosed but see on ram forums and within the NHTSA site that this seems to be happeneing to others however Only certain years have been recalled.

ODI #11541378STEERING

Power steering failed while driving.

ODI #11541085STEERING

While driving the vehicle the electric power steering unit failed. We have reset the computer and checked the fuses and it is still not working. I will be taking to the dealership today.

ODI #11541104STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

ODI #11541106STEERING

The contact owns a 2013 Ram 1500. The contact stated that on several occasions while driving at various speeds, the steering wheel became firm. The power steering warning light was illuminated. The vehicle was steered to the side of the road and restarted; however, the failure recurred after five minutes. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 118,000.

ODI #11541272STEERING

My 2013 Dodge Ram 1500, going down the road and the power steering stopped working, almost got in an accident due to the fact I could barely get the truck turned off the highway. It has been parked now for over a month. Mechanic states it needs a rack and pinion, out of stock everywhere, sounds like a multitude of people are having the same problem......so Dodge are you going do a recall and stand by your product?????

ODI #11541297STEERING

Was driving my 2013 ram 1500 hemi truck to work when all of a sudden my wheel locked up and I lost all powersteering. This is a huge safety concern as there was no warning at all and come to find out after reading this is a very common problem on these trucks and it should not be. It’s extremely dangerous and puts the driver as well as other drivers on the road at extreme risk.

ODI #11541302STEERING

Electronic power steering suddenly went out while driving at a gas station.

ODI #11541017SUSPENSION,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

2103 Ram 1500 Electronic Power Steering failed or malfunctioned, my vehicle is available for inspection if needed The loss of power steering capabilities put my safety and the safety of my family at risk by the possibility of and accident and injury. The loss of power steering capabilities is still evident and has been electrically verified. The EPS failure has NOT been inspected by the manufacturer, police, insurance representatives or any other agency.

ODI #11541050STEERING

Power Steering not activating immediately at ignition start. It takes 2-3 minutes. It was a few seconds at first, now it has become longer.

ODI #11540884STEERING

Power steering light came on and power steering became inoperable.

ODI #11540937STEERING

POWER STEERING QUIT WORKING AND SOMETIMES WORKS INTERMINTENTLY. POWER STEERING QUIT IN THE MIDDLE OF A TURN AND I HAD TO DRIVE THOUGH A FRONT YARD TO AVOID COLLISION. HAS NOT BEEN INSPECTED, CAN NOT TAKE IT IN BECAUSE I NEED IT TO GET TO WORK. NO WARNING LIGHT PRIOR TO FAILURE, LIGHT COMES ON ONCE THE STEERING LOCKS UP.

ODI #11540939ELECTRICAL SYSTEM

LIGHTING ON INSTRUMENT PANEL CLUSTER WORKS INTERMITENTLY. WHEN IT CUTS OUT, I CAN NOT SEE THE SPEED NOR ANY WARNING SIGNALS. PROBLEM HAS NOT BEEN INSPECTED.NO WARNING SIGNS BEFORE IT GOES BLANK.

ODI #11540708STEERING,ENGINE

Service power steering fault , power steering is intermittent and will throw a code and you will loss power steering until you reset ignition! Also exhaust manifold bolts seem to break alot

ODI #11540737UNKNOWN OR OTHER

Broken exaust manifold bolts bringing exaust fumes into cab

ODI #11540763STEERING

Driving on interstate on vacation, we stop for gas and started engine no power steering. Cut off and restarted engine now I have power steering. Stop again to get gas start engine no power steering. Tried cutting off and restarted engine no power steering and still 2 weeks later no power steering and you can't drive this truck without power steering. Checked on getting it replaced and was told the part is on Nation wide backorder. So how is this going to be drivable? Called Ram dealer and they say no recall on this. So many ram trucks are having this issue. Ram should fix this deadly problem they created.

ODI #11540783STEERING

The contact owns a 2013 Ram 1500. The contact stated while reversing at 2 MPH, the steering wheel was difficult to turn. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the power steering rack assembly needed to be replaced and reprogrammed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

ODI #11540467STEERING

The service power steering light appears often upon starting the truck and the steering wheel is locked. The power steering warning lamp comes on with no warning at all and the power steering locks up intermittently while driving or cornering. I have not had a dealership look it over. I just discovered this complaint form. My mechanic will take a look at it this coming weekend. Until then the truck isn't drivable and I am out of a vehicle. It is extremely dangerous and now costing me money in lost work.

ODI #11540616STEERING

Power steering went out thankfully I was pulling in my driveway during a heavy rain and it just went out completely

ODI #11539991ENGINE

I believe the exhaust manifold is leaking as I can smell gas in the cabin and also truck makes a ticking sound that goes away after 30 seconds when it's warmed up. This seems to be a common issue with this type of truck and should be recalled.

ODI #11540204STEERING

EPS light is on electric power steering know as electric rack & pinion steering Code C2217-00 hard steering left & right in a parking lot

ODI #11539762STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the "Loss of Steering" message displayed. The contact shutoff and restarted the vehicle to correct the failure; however, the failure recurred. The vehicle was taken to the dealer, where the steering gear was replaced. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 13,600.

ODI #11539647STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER

All instruments and control of window wipers stopped responding to their switches. Wipers will not turn off, no horn, no working switches on steering wheel, communication to abs system, trailer brakes, data from abs not being received. Dash cluster flashes out for about 10 seconds while driving not knowing if the vehicle is still running while on the highway or freeway. Everything is pointing to the steering wheel clock spring. All replaced but still no controls or horn or ability to run vehicle safely on the roads. Will not pass inspection from this issue.

ODI #11539677STEERING

Power steering failed while driving

ODI #11539649POWER TRAINCRASH

The vehicle rolls away while still in park and showing it’s in park. No one was in the vehicle. All passengers had exited and was in a building.

ODI #11539532STEERING

This is an issue I had with my electric power steering on my 2013 Ram 1500. I stopped at a gas station to fill up and when finished and cranked up my truck I had no power steering. The truck was very very difficult to steer on my way back home. If this would have happened while driving especially on a sharp curve I could have had an accident. The whole unit had to be replaced at the dealership for a cost of over $2000. There should have been a recall on this part with the manufacturer responsible for the repair cost.

ODI #11539279STEERING

Steering randomly stopped working upon cranking up. Dealership says codes lead to replacing rack/pinion for $4000. There is no seen damage & nothing leading up to this problem, so I wanted to make you aware since this topic is being investigated.

ODI #11539152STEERING

Power steering does not work below 50 degrees F.

ODI #11539230STEERING

The power steering suddenly stopped working. There was absolutely no warning prior to the incident. The part is still on my truck. I was pulling onto a major highway at the time and was just lucky there was no traffic anywhere near me or this could have caused a major wreck. If I turn the truck off and back on, the problem corrects itself, but it comes back. Sometimes after 30 secs or sometimes not until the next day, but it will always come back. I have not had it checked out yet.

ODI #11538921STEERING

My 2013 Dodge Ram 1500 suddenly lost all power steering on Saturday 8/12/23. There were no warning lights beforehand but in the moment it said "service power steering" on the dash. Luckily I was in a parking lot and able to go in reverse back into my spot. I then had my truck towed to my mechanic who said that everything was working perfectly when he arrived on Monday morning. Upon further inspection he said that there is an error with the electronic steering gear and that it would take approximately 10-12 weeks and upwards of $5,000 to fix. At this point, I took the truck back home because they said that it was working fine and it did work fine for one day until I tried to go to work this morning (8/16/23)and the same thing happened. Again, I was luckily still in the parking lot of my apartment complex so I was able to pull straight forward into another parking spot. Upon request, I would be happy to allow for inspection on my vehicle. It is certainly scary to think that the power steering could go out at any point while on the road. This is not like a typical power steering problem, I cannot turn the wheel at all even with high amount of force. I am hoping that this report helps others before someone gets hurt involving this problem. Thank you!

ODI #11538992UNKNOWN OR OTHER

Light on dash comes on randomly saying that my gas cap isnt on all of the way, and everytime i check it, it will definitely be on and tightened.. it comes and goes at random… Also, if i hit 11.0 mpg average, then my ECO mode will shut off and causes my check engine light to come on, and then that wont go away and let me go into ECO mode again until i am back under 11.0 mpg average.

ODI #11538580STEERING

2013 RAM 1500 EXPERIENCED TOTAL AND COMPLETE LOSS OF POWER STEERING FUNCTION DRIVING IN TRAFFIC ALMOST CAUSING ACCIDENT. THIS MATCHES THE NHTSA INVESTIGATION RQ 23-003 AS OF 8/4/23 (Investigator: [XXX] ). THAT I FOUND ONLINE THIS MORNING. THE VEHICLE IS NOW AT THE LOCAL RAM DEALERSHIP IN MURFREESBORO, TN. TRUCK WAS TRAVELING AT APPROX 45 MPH GOING STRAIGHT WHEN THE STEERING LOSS OCCURRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11538661STEERING

While traveling 70 mph down a straight highway my power steering jerked and became inoperable with no prior indications or warnings. The Service Power Steering indication came on afterwards. I was able to regain and maintain control with great physical exertion and difficulty. If my wife, daughter, or someone with a weaker stature was driving, the results could have been catastrophic. I checked all connections and fuses related to the electric power steering and everything appeared to be is good operating condition, indicating the likely culprit is an EPS module. The nature in which the EPS failed can and will cause serious injury and death if not resolved.

ODI #11538703STEERING

EPS stopped working. The truck has less than 40,000 miles on it.

ODI #11538301STEERING,ELECTRICAL SYSTEM

Backing out of the driveway, the power steering light came on and the power steering completely stopped working. I checked the fuses and they were all functional. This morning, I read an article (published 6 days ago) that other 2013 RAM 1500s have experienced the same issue and that NHTSA is investigating. Please add my truck to the list of those experiencing this issue.

ODI #11538245STEERING

Loss of power steering, service power steering warning came on simultaneously. Warning went off and power steering was restored before being lost at a later date. At this time have not had a chance for mechanical evaluation.

ODI #11538252STEERING

My steering column locked up while leaving my driveway. And has not come unlocked since as of August 9th 2023. This had happened once before on the road. It was about three weeks prior I was driving in a 55 mph zone and was on a very gentle right curve and my steering wheel didn't want to turn I pulled a little harder on it and it popped loose and I didn't have any problems with it until the ninth.

ODI #11537853STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic, who informed the contact that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

ODI #11537578STEERING

The Electric Power Steering rack and pinion failed. The old part is not available for inspection now, it was scrapped after I order the new one and replaced it. I was driving home, fortunately near my house, at low speed when the steering became almost locked. I was alone in my car fortunately, but people around and other cars realized I got out of my way. Fortunately I was able to stop the car, and then try to turn the wheel (almost impossible) to get the car out of the way. The problem was confirmed by a technician using a scanner, visual inspection and other test. The old component was not inspected by any organization. There were no previous warnings to this situation, or other signs the could indicate this will happen. I noticed a recent investigation for this kind of damage in the RAM 1500, so I am writing to support in case there is a wrong doing by anyone.

ODI #11537582ELECTRICAL SYSTEM

The evic cluster that shows speed and other stuff blinks on and off constantly . I heard many people having this problem . It is very distracting to drive the truck with this blinking non stop it is a safety concern .

ODI #11537591STEERING

Power Steering went out on my teenager’s truck in July 2023. When the power steering went out it caused the truck to have about 40 errors pop up on the dash. I (his mom) had to drive his truck (he drove my car) till we were able to get it fixed 3 weeks later for $3,237.87 at the dealer. I am not strong. Driving a vehicle with no power steering is not safe for anyone. Turning is hard. You need more space to turn. These are things you don't normally have to teach teens to do when learning to drive.

ODI #11537597STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at approximately 55 MPH, the vehicle experienced a loss of power steering assist. No warning light was illuminated. An independent mechanic was made aware of the failure and informed the contact that the rack and pinion may need to be replaced; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

ODI #11537646STEERING

The contact owns a 2013 Ram 1500. The contact stated driving 75 MPH and making a turn, the vehicle lost power steering functionality inadvertently and veered into another lane, nearly causing a crash. The message "Service Power Steering" was displayed. The contact pulled to the side of the road. The contact turned off and restarted the vehicle, and the message disappeared. Additionally, the power steering became operable, and the contact was able to continue driving. However, the contact stated that the failure had been recurring daily. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 185,000.

ODI #11537648STEERING

The electric power steering failed. The warning light and message to "service the steering unit" did not come on until the unit completely failed. At that point, the truck was impossible to control. I am lucky that I was not on a high speed highway when it happened.

ODI #11537652STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at approximately 40–45 MPH, the steering wheel became inoperable. The power steering warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and was repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000. The VIN was not available.

ODI #11537681STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving at an undisclosed speed and making a right turn, the steering wheel seized. The vehicle was towed to an independent mechanic, who informed the contact that the electric power steering rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was made aware of the failure. The failure mileage was approximately 139,000.

ODI #11537686STEERING

While driving the pickup the electronic power steering quit working leaving me with very hard steering. Luckily I was just driving around town and no one was around. As of now I have not taken it to be looked at. The service power steering indicator lamp is on and flashes every 10-20 seconds.

ODI #11537722STEERING

On 08/09/2023 1:15pm while driving 2013 Ram 1500 during heavy rains, power steering indicator light came on and steering wheel locked up. Was able to keep control of the truck enough to safely stop. The EPS (electronic power steering) rack and pinion failed. Will cost over $2k to repair. Parts are scarce.

ODI #11537353STEERING

What component or system failed or malfunctioned, and is it available for inspection upon request? The power steering system failed, as indicated by the locking up of the steering wheel and the power steering light that illuminated on the dashboard. The vehicle and its malfunctioned component are available for inspection upon request. How was your safety or the safety of others put at risk? While I was pulling up to a gas pump, the sudden locking up of the steering wheel prevented me from controlling the vehicle's direction. I almost drove straight into the gas pump, which could have caused a serious accident and posed a substantial risk to my safety and the safety of others around me. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, I have taken the vehicle to multiple shops. All have confirmed the issue with the power steering. They have also noted that the necessary parts to fix the problem are on back order. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? While the backstory doesn't specify if the vehicle was inspected by the manufacturer, police, insurance representatives, or others, based on the information given, you can answer: No, the vehicle has not been inspected by the manufacturer, police, insurance representatives, or others, but it has been examined by several independent service centers. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the power steering light popped up on the dashboard when the issue occurred. There was no prior indication or warning before this sudden malfunction.

ODI #11537382STEERING

My family and I were on vacation last month then suddenly we did not have any control of the sterring wheel was very hard to turn the steering wheel. There was a lot of traffic on interstate hwy 35 at this time had no power steering took to a shop later that week code was C2217-00 Electrical Power Steering Module Internal Failure. This would have been catastrophic if an accident was to happen contacted Dodge they said no recall on this year for that specific code so I just found out that this is an ongoing failure with this item on this vehicle dose someone have to get injured before they do something about this.

ODI #11537402STEERING,ELECTRICAL SYSTEM

Power steering would turn on and off while driving then after 1 day of this there was no power steering at all, no light on the dash until it fully went out, I can see recalls in the past over similar problems and when I called they said it was brought in for a software update and that's it, brought to my own shop and the repair will be a whole new rack, costly and dangerous. When the power steering would turn off and on while driving it would snap the steering wheel back to the center

ODI #11537408STEERING

Steering wheel failed to unlock when engine started. Warning lamp appeared, showing locked steering wheel. Transmission would go into gear, however steering wheel was very difficult to turn. I managed to get it to unlock by shutting the engine off and turning the wheel in both directions and starting the engine back on a few times. Dave's service center inspected my truck and stated the power steering unit was bad. They quoted that the replacement unit from the dealership cost $4072, however iy was out of stock with no timeline of when they would get one in. I spoke with Travis, at Travis auto repair and he stated they could get an after market unit for $1400.00. I have an appointment with them August 21st to get my truck repair. I was instructed not to drive it as the unit could fail at any time. This first happened on August 2nd and the 6th. The steering wheel currently will not unlock.

ODI #11537536STEERING

Total loss of power steering while driving. Impossible to steer truck when it happened almost causing collision. Costing thousands of dollars to repair with a rebuilt rack. Now the truck will not turn as far as it should resulting in failed steering alignments.

ODI #11537085STEERING

The power assist motor failed years ago. Dodge said it was outside the recall date. Just like all the other recalls. They said that my truck was outside the time.

ODI #11537114STEERING

Power steering service light came on one day out of no where. I thought it was a regular power steering pump did some research and it was electric saw where they could be a recall on it. Haven’t been able to drive it absolutely no power steering I was driving down the road and it kicked on about caused me to wreck at a intersection.

ODI #11537200STEERING

Power steering went out

ODI #11537228STEERING

The power steering stopped completely could not steer went shop they installed a new one for 3000. This this is the same issue that you are investigating on ram power steering 2013 2016

ODI #11537260STEERING

With no warning, the electric power steering just shuts off leaving you with an unsafe, sometimes impossible situation of getting the car pulled off the road.

ODI #11537272STEERING

Steering wheel locked up while driving without warning. The Electric power steering consists of the entire rack and pinion. Called every Ram dealer within 100 miles and no service or shop foreman’s have even heard of this. If you look at any ram forums, this is a common accurance with the same year and model.

ODI #11536948SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2013 Ram 1500. The contact stated while driving 40-45 MPH, the traction control warning light and the brake warning light were illuminated. The contact stated that he continued driving until it was safe to pull over. The contact stated that he veered to the side of the road and read the Owner’s Manual. The contact then continued driving. The contact stated that the vehicle responded as needed upon depressing the brake pedal; however, he was concerned that the traction control failure could cause the vehicle to skid while slamming on the brake pedal. Additionally, the contact stated that the Adaptive Cruise Control mode was inoperable. The vehicle was taken to an independent mechanic, and then to the local dealer, where it was diagnosed that an unknown module needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that parts were not available. The failure mileage was approximately 141,000.

ODI #11535586AIR BAGS

The contact owns a 2013 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the air bag warning light illuminated intermittently. The vehicle was taken to the dealer, who informed the contact that the seat needed to be removed to inspect the air bag sensor. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000

ODI #11535133STEERING,SUSPENSION,ELECTRICAL SYSTEM

On 26 July 2023 I was driving on the feeder road on west 610 south in Houston Texas. While making a left turn onto MLK Blvd my power steering quit in the middle of the turn. The service power steering light illuminated and the steering was very difficult. I was able to manhandle it back to the house but upon arrival it was almost impossible to get the truck into the driveway due to the steering being so hard. After finally getting into the driveway I turned the truck off and then on again and the steering seemed normal. I haven’t driven the truck sense. My current mileage is 70368. Luckily I wasn’t on the freeway when this occurred as this was during rush hour traffic. It was already bad enough that the he issue occurred at a traffic light with a dual left turn into three lanes. This is a major safety issue that CDJR should issue a recall for. I have read that there are thousands of other similar complaints for the same issue and was told by the dealer that the parts are on back order. The issue with the steering commands an immediate safety bulletin and a recall as it puts not only the driver and passengers at risk of serious injury or death, it also places the risks on the general public.

ODI #11534868STEERING

While driving the truck the power steering intermittently stops working. Sometimes by turning the truck off and back on it resets to start working again. When the power steering goes out it is nearly impossible to make a turn onto a road, etc. Turning a corner I nearly hit another vehicle head on when the power steering went out. Prior to failure there was no indication or notice it was going to stop working. Mechanic currently has the truck and just called to say it is a $3200 repair due to the module, pin, etc being bad. Parts are on back order, I’m assuming because it has been occurring with several of the RAM trucks. I reached out to the dealership and they informed me that there was currently no power steering recall.

ODI #11534236SERVICE BRAKES

Brake pedal will randomly have NO resistance and no brake activation, a quick second stroke usually gives full normal brakes with no fade or problems. Occasionally second and third stroke may not have brakes, but eventually come firm. I believe it's a power assist issue, several posts online referr to same issue.

ODI #11533684ELECTRICAL SYSTEM,SERVICE BRAKES

Dealer confirmed faulty ABS unit module part #68210719AB on my 2013 Ram 1500 Big Horn. No antilock brake capability, no trailer brakes, no traction control and 4 dashboard warning lights on. Dealer went to order parts in April and FCA says it's on engineering hold until march 2024 at the earliest. I told FCA Ram Customer Care on multiple occasions that the truck in not useable and is a safety hazard. I contacted FCA in June and they wouldn't give me a case number and basically said it is what it is. Dealer can't do anything and has tried everything to find the part. I saw there was a class action lawsuit filed and multiple complaints about this very same issue, most notably with 2017-18 Ram 1500's but mine is a 2013 with same issues and same part #. I can't be expected to not have a vehicle for 11 months at best. Ram Customer care has not been helpful at all.

ODI #11533534STEERING,ELECTRICAL SYSTEM

The electronic power steering suddenly stopped working while I was turning and I almost got in an accident, then the power steering suddenly came back again while I was turning and since it wasnt working I was having to use a lot of force to turn it so when it came back on the steering wheel turned very quickly and I ended up in the ditch. Luckily no one was hurt this could have been very bad. Yes it is available for inspection. The safety of a lot of people were at risk. This is a recall on other 2013-2015 Dodge Ram 1500's, ours however doesnt match the serial numbers of the recalled ones even though it is obviously affected by the same issue. The recall number is VB9/NHTSA 19E-077. The parts have been looked at by a mechanic and they are bad, and very expensive to replace. The electronic dash also stopped working before this so I dont know if there were any warning lights or anything before this happened.

ODI #11533156STEERING,SUSPENSION,VEHICLE SPEED CONTROLCRASH

I was driving and slowing down to 45 mph going through Corrigan, TX on 59. The truck all the sudden accelerated pulling to the left, then all of a sudden slammed to the right and went over a curb. I had no steering control and my foot was all the way down on the brakes to try and stop. I'm lucky it didn't happen 20 min before when 75mph was speed limit. The a frame broke, Ball joints, broke rack and pinion, cracked the weld that holds the a frame to the truck, and I'm not sure what else is broken yet. My rim and tire both need to be replaced. The aluminum broke straight across. This should not have happened and could have gotten me and others killed. I am getting the truck taken to dodge to find out what all broke and how much it is going to cost. I should not have to pay for this. This should never happen and it put me and everyone around me in danger. I am still a nervous wreck from this.

ODI #11531815STEERING

EPS (Power Steering Rack and Pinion) Driving on the interstate when my whole EPS (Power Steering System) failed at 75MPH. Never had had prior issues, No warning lights until after the system failed

ODI #11529957STEERING

The power steering failed

ODI #11529831STEERING

While driving local hiway at about 45mph, just as I was making a right turn the steering wheel locked up and had to strong arm the truck out of oncoming traffic. Got to the side of road, and noticed a "Service Steering" message on dash. Shut the vehicle off, rested 10 minutes and restarted without the concern. Continued on errands, and again without warning, the steering locked up and caused me to hit a curb with right front wheel. Had to drive this truck with manual steering back to my driveway. Dealer tech stated this is common, will cost approx. $3000 and the electronic rack is on back order!! WTF ????

ODI #11529591ENGINE

The contact owns a 2013 Ram 1500. The contact stated while driving 45 MPH, the check engine warning light illuminated, and the vehicle started to make an abnormal sound. The contact was able to park the vehicle at an independent mechanic however, the vehicle was not diagnosed. The contact took the vehicle to the local dealer, where it was diagnosed with needing the camshaft, rocker arm, the valves and both manifolds to be replaced. The vehicle was not repaired. The contact took the vehicle to another independent mechanic and had the camshaft rocker arm, the valves, and both manifolds replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 109,000.

ODI #11526067ENGINE

Vehicle engine shuts off while driving especially on the freeway. There is some kind of problem with the lifters on this type of motor. Several people are having this problem.

ODI #11525010STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving 55 MPH and approaching an exit, the contact became aware that the steering had seized, and the vehicle became extremely difficult to control. The power steering fault warning light was illuminated. The contact was able to drive the vehicle to the dealer, who diagnosed a failure with the electronic steering module inside the steering gearbox. The vehicle unrepaired at the dealer. The manufacturer was not notified of the failure. The failure mileage was 92,000.

ODI #11524838ELECTRICAL SYSTEM

Truck says service electric brake system.

ODI #11524540ELECTRICAL SYSTEM

Electronic power steering. My steering will go out while driving and I have to pull over, turn the truck off and turn it back on. The power steering will stop working without any notice and has almost cause FATAL accidents if I were not able to recover in time. Last time I brought the truck in to get looked at i was told nothing was wrong drive safe.... which is impossible now cause my power steering randomly fails on this truck. There is no warning or anything that pops up until it is too late. This happens at any time between 0-85 MPH and if im in a turn or going straight.

ODI #11524153STEERING

Power steering intermittently stops working when driving. Shut vehicle off and restart to get it working again.

ODI #11523718STEERING

While driving at approximately 40mph, the power steering system failed without warning causing the vehicle to cross a double line into the oncoming lane. The vehicle was very difficult to steer. The message "Service Power Steering" appeared on the dashboard. The vehicle has not yet been independently inspected, but an online search revealed hundreds of similar cases of the electronic rack and pinion system failing.

ODI #11520082STEERING

The contact owns a 2013 Ram 1500. The contact stated that while her husband was driving at approximately 30 MPH, the vehicle experienced a loss of power steering, which caused her husband to almost crash into another vehicle. The power steering warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the power steering rack assembly needed to be replaced; however, the part for the repair was on backorder. The vehicle was then taken to an independent mechanic, who also confirmed the previous mechanic's diagnosis and that the part for the repair was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 100,000.

ODI #11520085ENGINE

The contact owns a 2013 Ram 1500. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The contact was able to shift to park and restart the vehicle and the vehicle operated as needed. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The approximate failure mileage was 68,748. The contact stated that this failure has occurred several times but has only taken the vehicle to the dealership 5 times. No cause of the failure has been found due to the fact that the vehicle is not showing any codes. The manufacturer is requiring a second opinion from a different mechanic, but the contact has not received one yet.

ODI #11519288ENGINE

The contact owns a 2013 Ram 1500. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer for an oil change and the mechanic was made aware of the failure. The contact stated that the vehicle was driven with the check engine warning light illuminated. The contact stated while driving 55 MPH, he began to hear an abnormal sound. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 60,000.

ODI #11519017ENGINE

5.7L Engine failed due to lifter roller bearing disintegrating and filling the engine with debris. This seems to have been a known issue anf has been going on for a long time. This is a danger to passengers when engine fails. Also, cost me $8000 dollars to have a remanufactured engine installed. I don't know how manufactures can get away with this without any kind of compensation to the injured parties.

ODI #11518779STEERING

Electronic power steering stopped working making the vehicle impossible to steer. This appears to be a problem with a lot of these vehicles.

ODI #11518412UNKNOWN OR OTHER

Was driving and noticed a rattling noise, arrived at work, myself and a co-worker, who also owns a Ram, looked under the truck and noticed that my bracket that holds my gas tank in place had broken loose from the frame, which it is supposed to be attached to(the actual bracket that is supposed to hold the support for the tank had rusted out, this has got to be a safety issue???

ODI #11517306STEERING,SERVICE BRAKES

I parked at a house where I was doing a service call for a plumbing issue. The house has a 45 degree driveway. I killed the truck and I exited the vehicle and started my work inside. I needed my headlamp from the visor of the truck. I came out to the truck to get my headlamp. I put my right knee onto the driver seat and grabbed my headlamp. My elbow hit my shifter and my truck took off rolling backwards. I was able to get away from the truck, the truck jumped the curb across the street and came to a stop in an open grassy spot. I walked to the truck to see if I could tell what happened. The truck was not cranked at the time and I had the keys in my pocket. I tried to put the truck into park and couldn’t do so. I put the key into the ignition and turned the key so that I could put the truck into park and crank it. Couldn’t shift it up. I called my friend who is s master mechanic and he removed the steering wheel cover and pushed a yellow button down in which then he was able to shift it back into park. I drove the truck home which was very tough bc there was no longer any power steering. Very hard to do. I got the truck home and i haven’t used it because it no longer has assisted steering which was working fine before this happened.

ODI #11516750SUSPENSION

The contact owns a 2013 Ram 1500. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The contact then stated that the vehicle failed to deactivate from exit mode and the air suspension system compressor had frozen. Additionally, the contact stated that he waited for several minutes to start the vehicle. The contact also stated that after the vehicle was started, he was driving at an undisclosed speed however, the vehicle failed to switch from the exit mode causing the vehicle to drive lower to the ground than normal. The contact was concerned that the temperature below freezing would cause a failure with the air bag compressor. The dealer was notified of the failure and the contact was informed that the air suspension system needed to be replaced or replaced with springs as another option. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,000.

ODI #11515641STEERING

Power steering (EPS failure) powersteering keeps going out randomly

ODI #11512738EQUIPMENT,ELECTRICAL SYSTEM

The contact owns a 2013 Ram 1500. The contact stated that while parked, the radio and instrument panel failed to illuminate as designed. The contact stated that after inserting the ignition key into the ignition switch, the vehicle failed to start; however, the windshield wipers inadvertently activated. The contact referenced NHTSA Campaign Number: 15V461000 (Equipment) however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 190,000.

ODI #11512436STEERING

The power steering system failed and malfunctioned resulting in the loss of all steering control. The safety of myself and drivers around me are put at risk as the vehicle is nearly impossible to control or turn without the power assistance. Thus is making any slight turns or changes will result in continuing forward without the ability to move out of the way or pull over to the curb. The vehicle was not inspected by the manufacturer, police, or dealer. It was inspected and reproduced at my local service station. There was no warning lamps, messages, or other symptoms of the problem prior to the failure. And it first appeared on March 16th, 2023. My truck has never had any major issues. While the truck is 10 years old, it has low mileage at just under 55k miles driven. Dodge RAM has an outstanding recall for this issue on several of their 1500 model, however I was informed today that this truck is not part of the recall. Researching online, I have found that this is a major problem for my model and that owners have to fork out an average of $2,500 for the repair. This is a major safety issue and should be included in the recall.

ODI #11511971SUSPENSION

The contact owns a 2013 Ram 1500. The contact stated that the rear passenger’s side suspension air bag had failed causing the rear passenger side of the vehicle to lean down and reducing the height of the vehicle. The contact also indicated that the failure had rendered the vehicle undrivable. The vehicle was taken to the local dealer who replaced the passenger’s side rear suspension and air suspension module. The vehicle was fixed but later reoccurred. The contact indicated that the vehicle had been serviced for the same failure on four separate occasions. The manufacturer was notified of the failure. The failure mileage was 73,000.

ODI #11510086STEERING

I lost power steering while driving twice. Now, the power steering no longer works. When cranking the truck, you get service power steering message. Ram issued a recall for defective eps rack and pinion units. The serial number on my unit is TIC0583B5480, it is not one of the serial numbers included in the recall, but it has failed at 75,100 miles. I have not taken to the dealer because I am not going to pay them to tell me it's not in the recall and to tell me it has to be replaced at my expense.

ODI #11509362STRUCTURE

Several times I came back to my truck and the locking tailgate was in the down position even though I had left it up and checked it. I was several miles back a dirt road on a secure base were nobody came near it. If this happens with a load or my trailer attached it could damage the gate or cause the load to fall out. I have inspected it but found no misalignment and this just started in 11-12/2022. The vehicle has only 15k miles on it and I’m the original owner. The truck is also a model with the Rambox sides so the tailgate is different to others. I heard that 2014 and up Rams had a recall and was wondering if the 13 should have been affected? Thanks,,

ODI #11508277STEERING

My power steering has become intermittent and sluggish then works great for some periods of time. I would like my vehicle added to the Safety Recall VB8 / NHTSA 19V-812 Electric Power Steering Gear.

ODI #11508150STEERING

Electronic Power Steering has intermittent failures without warning while driving. The truck is unsafe to drive. An independent service center has confirm confirmed the problem.

ODI #11507536STEERING

My power steering stopped working making the truck very difficult to steer. Luckily it happened upon cranking the engine after filling up at a gasoline station. There was no warning of any kind before the failure happened. Mileage on my 2013 Ram is 62,000 miles. If I would have been driving at a highway speed traveling into a curve it would have been very difficult to maintain control. My dealership has had my truck over 2 weeks waiting on a whole new power steering unit to come for them to install. No guarantee the part will be in by next week either. Cost will be approximately $2500.

ODI #11506592ELECTRICAL SYSTEM,SERVICE BRAKES

The car is not breaking or driving and dangerous at times. Was taken to deer and the abs computer module was the issue. It’s been 4 months every abs module they’ve gotten from the company is programmed wrong. I went through 3. No parts are available nationwide. Hundreds if not thousands of dodge ram truck owners have the same parts issue the abs module stops working and cannot find another. Dodge has done nothing to address the situation the dealers are being forced to go on eBay and junkyards to get these modules - if dodge knows the part is breaking down in 70-80% of its cars after only 30-120k in miles have been put in they should have a recall and capability to manufacture said part.

ODI #11505435ELECTRICAL SYSTEM,AIR BAGS

The airbag light turns on and beeps. The truck is available for inspection. A dealership told us it was the sensors that have gone bad. It is odd that all the sensors would go bad all at one time. Concern is if there is an accident, the air bags will not go off as intended. There is also concern that the airbags could go off while driving. Also it is beeping often while driving and it is distracting. There are no other issues. But we see that there has been recalls in the past over airbag systems on this truck. We are very concerned since the truck carries very precious cargo.

ODI #11503512STEERING

January 22, 2023, When I cranked my 2013 Ram 1500 truck the Power Steering warning light came on and my steering wheel was locked. It would not turn left or right. I am so glad I was not on the road when this malfunction occurred. I checked all fuses associated with the power steering and all were good. After speaking with a mechanic the parts I need is not available until mid-February and cost expected above $2,000. This is not good. If the steering locked while I was driving no telling how many people could have been hurt or killed.

ODI #11501378STEERING

While driving my power steering all of a sudden went out due to the electric power steering. I was lucky I didn’t have a load and I was traveling alone. Other people may not be as lucky as me. I don’t want anyone else to experience that

ODI #11501122STEERING

The E.P.S (electric power steering) failed and cause the steering wheel to lock. This caused a safety issue as I was unable to steer. The vehicle had to be towed, taken to a local repair shop where ALL the electric components were tested (Battery, computer and wires) This seems to be a problem with Ram trucks as a replacement part is unavailable anywhere and over $1500. There was no warning of a problem and suddenly it failed which made it impossible to steer and dangerous. This failed component put my life and my family's life in jeopardy

ODI #11500680FUEL/PROPULSION SYSTEM

Front fuel tank strap mount rusted through allowing strap to pull out and front of fuel tank to drop down. This is the same problem that happened on the same model pickups in year model 2008 - 2012. In my research up to this current point the situation on my vehicle is the same problem on the previous year models. I will be reaching out to a Dodge dealer to see what can be done about issue. I feel that your department should be researching this issue further because upon reading some forums, that this issue does appear on even newer year models.

ODI #11500587ELECTRICAL SYSTEM

FOUND THAT WHILE DRIVING THE INSTRUMENT CLUSTER WILL GO BLANK. ALL GUAGES DROP OUT. AS THIS HAPPENS THE WINDSHIELD WIPERS WILL RUN. SOMETIMES LAST ONLY A FEW SECONDS. OTHER TIMES I HAVE TO RESTART THE TRUCK TO GET THE CLUSTER BACK.

ODI #11499331ENGINE AND ENGINE COOLING,VISIBILITY

The contact owns a 2013 Ram 1500. The contact stated while driving 55-60 MPH, the defroster was engaged but failed to respond or perform as designed. The contact rolled down the windows due to the loss of visibility of the roadway. Additionally, the vehicle lost heating system functionality. There was no warning light illuminated. The contact was able to continue driving. The contact stated that he recalibrated the defroster actuator; however, the failure persisted, and the vehicle would only blow cold air. The contact related the failure to NHTSA Campaign Number: 13V177000 (Engine and Engine Cooling). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 206,500.

ODI #11497455STEERING

Electronic Power Steering randomly goes in and out of power while in operation. A laughably minute amount of research revealed multiple others with identical issues with the same make/model vehicle.

ODI #11497342STEERING

Steering power assist failed, luckily in a parking lot. Steering warning light illuminated and there was no power assist. Obviously loss of power assist is a real danger to me and any vehicle or pedistrian nearby. Drove another 5 miles, with great steering difficulty, to an appointment. Shut vehicle off 45 minutes. When I restarted, steering warning light was off and steering worked normally. Have not been able to duplicate the problem. Current mileage is 64000

ODI #11494830STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Rack opinion according to Dodge dealership mechanics need replacing. I was told by another professional mechanic that the sway bar and tire rods need to be replaced. Will you all please search for Recalls N complaints. I will have the racken opinion work done because of the Safety issues that are at hand. Also anticipating sway bar n tire rod and front end work to Ensure that we are safe in the vehicle. Thank you!Safety First!

ODI #11493994STEERING

Driving home from school and steering light came on and power steering stopped working ,nearly lost control,pulled over to check it out and didn’t see any problems,started truck back and was running fine , happened again a couple days later and took it to the dealership,, they said over 3000 dollars to fix,I could have been in a serious accident but there is no recall on this part ,ram needs to really do something about this before someone gets seriously injured or worse

ODI #11493820VEHICLE SPEED CONTROL

I was driving on Monday Nov. 14th. and I was at a complete stop and started to turn left. As I was accelerating and turning left... the steering wheel locked up and I could not turn the wheel left or right. I got home safely, and I looked online and noticed there is a current recall identical or very similar to what happened to me. The Recall number is VB9

ODI #11492528STRUCTURE

Gas tank front strap came out causing the tank to almost touch the ground. After looking into this further I saw serious corrosion in the main frame of the truck that caused the strap to fall off and release the gas tank. It appears this was recalled on this model and then switched to just the 08-2012 models.

ODI #11492206STEERING

While driving at hwy speed 55 mph, lost power steering. The dash board lit up saying service power steering and the truck was extremely difficult to control. No warning just happened. Had this happened before entering a curve or having to avoid an obstacle in the road would create a safety concern for my self and others. Truck is equipped with electronic power steering, and i beleave is what failed. I have an appointment to have it looked at.

ODI #11489449ELECTRICAL SYSTEM

Revision "N" of the Body Control Module (BCM) is defective and causes the door auto door locks to not lock correctly by either either the key fob or the interior lock buttons. This results in the doors not locking and children can open the doors while driving at any speed. Many other reports of this are on the Ram Forums here: https://www.ramforum.com/threads/automatic-door-locks-will-unlock-but-wont-lock.79219/

ODI #11489388STEERING

When leaving/accelerating from a traffic light, the power steering stopped working. I immediately pulled into a parking lot to check power steering fluid...I then discovered this vehicle does not have hydraulic power steering.. It is electric. I got back in the truck to try and get home. The steering worked fine..for about 20 miles. At this time I was at highway speed and not power steering. I weigh over 250 lbs and could turn the steering wheel to get the truck off the road. If my wife would have been driving it could have been much worse. I took the truck to the Dodge dealer; Ron Carter/League City, 409-948-3132; they diagnosed electronic rack and pinion is bad. Must be replaced. After investigating this seems to be a common problem...and it is unsafe... But, for 2013 no recalls. Other years have a recall for this problem. I cannot get any information on this problem from the local dealer. The Manufacture ignores my emails.. Now, it is even worse, for something that is not bad enough for a recall, I have already waited over 70 days for the part to fix the problem. I realize supply chain, etc. But for a vehicle with less than 100,000 miles, and apparently not a Ram problem, why not a part to repair...ESPECIALLY SINCE IT COULD CAUSE SERIOUS HARM...THIS IS A SAFETY ITEM.

ODI #11488492ENGINE

Check engine light, replaced plugs & coil pack & had to have engine overhauled. $5000 later & now check engine light again valve cover leaks, needs evaporate solenoid & o2 sensor. Service air bag system light comes on. Only 120000 miles when started all this. 79000 miles when I bought in 2018 & the uconnect system, backup, radio & everything went out. It’s a lemon.

ODI #11488015STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at approximately 55 MPH, the electronic power steering warning light was illuminated. The steering wheel seized and the contact was unable to operate the vehicle. The vehicle was towed to a friend's residence where a diagnostic reader was used and the failure code for the electronic power steering module (EPS) was retrieved. The contact stated that the local dealer was made aware of the failure; however, they confirmed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 156,000.

ODI #11487304STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving through a curve at 15 MPH, the power steering assist failed without warning. As a result of the failure, the contact lost control of the vehicle and drove into the front yard of a residential property almost crashing into a tree. Due to the failure, the contact towed the vehicle to an independent mechanic where it was diagnosed with a defective rack and pinion. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 118,000. The VIN was not available.

ODI #11486893STEERINGCRASH

THE ELECTRONIC POWER STEERING GEAR FAILED. THAT IS THE STEERING WHEEL LOCKED UP ON ME FIVE TIMES WHILE I WAS ON MY WAY HOME. IT PUT ME INTO THE DITCH AND THE SIDE OF HILL THREE OF THOSE FIVE. HAD THERE BEEN ANY ON COMING TRAFFIC THIS COULD HAVE VERY EASILY TURNED INTO A HEADON COLLISION AS THESE EVENTS CAUSED TOTAL AND COMPLETE LOSS OF ABILITY TO STEER OR CONTROL THE TRUCK. LITHIA DODGE IN BILLINGS MONTANA HAS CONFIRMED THE FAILURE OF THE EPS SYSTEM. THE ONLY PEOPLE TO INSPECT THIS ISSUE HAS BEE THE LITHIA DODGES LINE TECHS.THERE WERE NO WARNING LAMPS OR ANY OTHER INDICATIONS OF EMMINENT FAILURE. THIS VEHICLE COULD HAVE KILLED US. LITHIA DODGE HAS TOLD US THAT THERE ARE NO RECALLS ON THIS VEHICLE.. KEEP TRYING TO TELL US THIS IS GOING TO COST 4700.00 THE FIRST TIME THEN 2400. I THINK IT IS. BUT THIS IS A VERY SERIOUS SAFETY ISSUE, IF THERE IS A FAILURE OF THIS COMPONENT. WHY DOES IT NOT ALLOW A MANUEL OVERIDE TO OCCUR WHICH WOULD ALLOW THE DRIVER TO AT LEAST STEER THIS THING. AND IM BEING TOLD THAT THEY, WILL NOT HONOR THE RECALL....... I DO NOT BELIEVE THEY REMOVED THE SKID PLATE AND REFERENCED THE NUMBER ON THE STEERING GEAR UNIT TO THE NUMBERS LISTED ON THE VB8 RECALL INSTRUCTIONS.

ODI #11486377SERVICE BRAKESCRASH

My newly purchased vehicle was in the parked position, I took the key out of the car, the Gearshift was hit and the vehicle rolled down my hill in my backyard, hit a tree and was totaled. The Antilock brakes failed on me.

ODI #11485375ENGINE

2013 Dodge Ram 1500 big horn 2wd 5.7 v8 160000 rebuild valves , rocker arms,push rods ,cam,gaskets, and lifters all damaged bad lifters ate the cam destroyed everything. About 5thousand dollars for the job . Please help seen this happening to other trucks and cars

ODI #11480099STEERING

I had drove to a job the truck drove fine probably 10 miles. I went to leave the job after about an hour and half went to back out and I couldn’t turn my steering wheel. The service power steering light came on I proceeded to drive because me and my 3 year old had no other way of getting back home so I had to struggle to turn some three of four times about ten miles to park it in my garage. I haven’t been able to dive it to get it fixed because I am not able to drive it far to get it serviced. I have checked the fuse and it is good and everything I read says it has to do with the power steering module.

ODI #11480185STEERING

Steering warning light came on and very hard to turn any direction

ODI #11480009STEERING

While driving in the second largest city in my state, the electric power steering went out without a warning almost causing an accident because steering the vehicle while in a turn became so difficult I had to use both hands to force the to make the turn needed. Once I was able to get off of the road then the warning light to service the power steering came on. After investigating the issue, I see thousands of others have had the same problem .

ODI #11478356STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving approximately 35 MPH, the steering wheel jerked and the vehicle lost power steering functionality. The contact stated that the power steering assist warning light was illuminated. The contact used extra effort to steer the vehicle safely to the side of the roadway. The vehicle was then towed to an independent mechanic to be diagnosed. The contact was informed that the rack and pinion and steering gear needed to be replaced. The vehicle was not repaired. The independent mechanic researched and related the failure to NHTSA Campaign Number: 19E077000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 107,000.

ODI #11478221ENGINE

Dodge ram engine under <100,000 miles has broke down. Dodge does not want to repair the engine.

ODI #11476824STEERING

As I was driving my steering wheel jersey and my dash light indicator show a red steering wheel with an exclamation point next to it. As I continued to drive my steering wheel was very stiff. I noticed that I have no power steering.

ODI #11476232ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEMFIRE

I was driving down the interstate and started to see flames and smoke coming from my hood. I pulled over and was able to put out the fire. The fire department showed up and determined that the fire started from the fuel injector system.

ODI #11472711ELECTRICAL SYSTEM

The TIPM failed, & has been failing The vehicle just died in a traffic lane. There were no warnings or ability to avoid any incident that could happen from being stranded in a travel lane. Being stuck in a travel lane is extremely dangerous. The part is not inspectable, Ram seen fit to create an issue with the design of the TIPM that can easily be avoided. The vehicle gives no warning

ODI #11471657STEERING

Electric Steering rack - just stopped working in the middle of driving good thing i am young otherwise an older person wouldn't be able to handle causing a wreck - Dealer confirmed when towed in on service order showing code C2217- also had serviced for all pending recalls. No inspections yet by anyone else - but we are checking on our options. Check power steering lite came on at time of failure

ODI #11470077ENGINE

The exhaust manifold bolts failed a second time, causing and exhaust smell and leak into the cab of the truck. Took it to a dealership who repaired the passenger side only, and now driver side needs repaired. Spoke with RAM only to be told that it is a Known issue but there is no recall, or plan to issue a recall to remedy the issue. There were no warnings by the truck.

ODI #11469520FUEL/PROPULSION SYSTEM

The front fuel tank strap pulled through the frame mount which was highly corroded, causing the front of the fuel tank to drop significantly down and be held up only by the rear hanger strap and rubber fuel line. I heard a noise underneath after filling the tank and looked to see the fuel tank hanging way down. If this had dropped further or been hit by a road imperfection while driving it could have resulted in significant fuel leakage, and fire or explosion. I contacted the local dealer who said this was nothing they could repair. I contacted FCA Customer Care who infomred me I was out of warranty and they would not help. The same issue has been recalled on 2009-2012 RAM 1500 trucks under #U04 (Part 573 Safety Recall Report 18V-160). The bracket accumulates water and has no drain hole, resulting in long term corrosion. I have read of many other instances of this failure on RAM forums. My local repair specialist confirmed the issue and created a work around to secure the tank, but it is not a factory level solution. Repair cost was $1,066.28 including towing, but again, this is not a factory level solution. Pictures of my rusted strap mount and tank dropped down attached.

ODI #11469347ELECTRICAL SYSTEM

2013 RAM 1500. CONSUMER WRITES IN REGARD TO DELAY WITH THE HORN. THE CONSUMER STATED THE HORN HAD A SIGNIFICANT DELAY BETWEEN BEING PRESSED AND BEING HEARD.

ODI #11468228STEERING

while driving my 2013 Ram 1500 down the road the power steering suddenly and totally went out almost causing an accident.There was no warning lights or any other indication of a problem.I had the Truck towed to the Dodge dealership where it was determined that the Electric Power Steering had failed.This is a really bad safety issue as the vehicle is extremely hard to steer with no power assist.

ODI #11468022AIR BAGS1 INJURY

The contact owns a 2013 Ram 1500. The contact stated while the vehicle was being driven by a friend into the parking lot at approximately 3 MPH, the two front and side curtain air bags deployed inadvertently and injured the driver's neck. The friend was in the process of taking the keys out of the ignition when the failure occurred. There was a crash data log and air bag warning light illuminated. There was no medical treatment. The contact disconnected the battery and control module so no additional failure occurred. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 136,990

ODI #11467140FUEL/PROPULSION SYSTEM

I heard a metallic scraping noise from my truck pulled over to inspect the undercarriage. My fuel tank is hanging down approximately 6 inches. Upon closer inspection I see that one of the two metal retaining brackets has come undone. It appears the bracket welded to the frame of the truck has corroded and the metal strap pulled through the deteriorated rusty metal. After doing some online research this is a well-known problem which is the subject of a previous recall (# 18VI6000) by Chrysler. The problem is the recall data from 2009 to 2012 and my truck is a 2013. I called both my local dealership and then the FCA customer care line. Both informed me this is not covered under a recall. My question is; Since this is obviously the exact same problem as many other vehicle owners have experienced and it was covered under a previous recall, what can I do to be compensated and have this problem fixed? The truck is currently UNSAFE to drive. Thank you very much Tim

ODI #11466313ENGINE

Cam and lifters are a common problem on the 13-20 (maybe 21-present too) ram 1500s with 5.7L Hemi. I see this happen all the time with these trucks under 100k miles and even under 50k miles. I don’t think it’s the cam and lifters. I think the problem is more oil starvation type situation. And when they go out it’s costly.

ODI #11466468ENGINE

The vehicle developed a ticking noise that was diagnosed by a certified mechanic as being a defective cam and lifter assembly. The engine was at risk of locking up and if not corrected, could have happened on any roadway. The only corrective action for this problem was to replace the engine. I consulted several mechanics in my area and all of them refused to simply rebuild the head. Instead, they all insisted that the engine be replaced. I did so at the cost of $9000. This needs to become a recall.

ODI #11466223STEERING

The contact owns a 2013 Ram 1500. The contact stated while driving 70 MPH, the vehicle lost power steering functionality. The contact was able to safely drive to work. There was no warning light illuminated. The contact drove to an independent mechanic and the vehicle was diagnosed with a faulty electric power steering. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 255,000.

ODI #11466074STEERING

The contact owns a 2013 Ram 1500. The contact stated that while at a traffic light and attempting to turn left, the vehicle lost power steering functionality. The contact stated that the failure was intermittent. There were no warning lights illuminated. The contact referenced NHTSA Campaign Number 19E077000 (Steering) as a possible solution to the failure. The contact pulled over to the side of the roadway and had the vehicle towed to the dealer. The vehicle was diagnosed with a defective circuit card assembly on the electric power steering. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 172,000.

ODI #11465375STEERING

The contact owns a 2013 Ram 1500. The contact stated while starting the vehicle, the steering wheel became difficult to turn. The contact stated that the power steering assist warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the electrical power steering to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000. Consumer filed a complaint with the Dodge manufacturer for the part number 68536636AB power steering gear. Consumer was told they were not responsible to replace it to contact the dealership cause they have executive programs. The tech at Albany Dodge in Albany Georgia stated it was an internal defective gear which will cost $3,500 to have replaced. The case number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

ODI #11465119STEERING

The contact owns a 2013 Ram 1500. The contact stated while at a stop sign and attempting to make a left turn, the steering wheel lost power steering functionality. The message: "Power Steering Service Needed" had illuminated. The contact was able to continue to drive the vehicle using physical strength to steer the vehicle. The vehicle was taken to the dealer who diagnosed that the steering rack had failed and needed to be replaced. However, the parts to do the repair were not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,300. The VIN was not available.

ODI #11463283FUEL SYSTEM, GASOLINE

The contact owns a 2013 Ram 1500. The contact stated that while inspecting the vehicle he noticed that the gas tank strap was hanging down. The manufacturer was contacted and a case was opened. The manufacturer's customer service representative advised the contact to call the dealer to schedule a diagnostic test. The contact stated that he received an extended warranty letter for the fuel tank strap. The contact was relating the failure NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) however, the vehicle was not included in the recall. The failure mileage was 55,623.

ODI #11463035POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS

Air bag light came up. Headed to nearest mechanic he said there was a recall on airbags for this type of vehicle. Made an appointment on dealer. On my way engine light came up and vehicle started shaking

ODI #11462931ENGINE

exhaust manifold bolts broken on both sides which is allowing exhaust gases to leak out.

ODI #11460828ENGINE

When at idle or driving at low RPM the engine ticks very loudly.

ODI #11460829ELECTRICAL SYSTEM,ENGINE

Electrical Power Steering (EPS) light turned on. Car is not drivable at this time. I understand that there is a known defect with the EPS in this make and model of the year.

ODI #11459801FUEL/PROPULSION SYSTEM

Front fuel tank strap mounting hole/bracket rusted causing the strap to fall out and the fuel tank to hang low.

ODI #11459839ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

The fuel level gauge/sensor has failed 3 times now, making it impossible to know the fuel level when driving. It was repaired in January 2019, and again in July 2019, and failed again in August 2020 and remains broken due to the ridiculously high repair cost. This is a common problem with Ram pickups and should be a recall. When the fuel gauge fails the check engine light comes on and stays on until cleared by a technician. This is a safety hazard because the driver has no way of knowing how much fuel is actually in the tank and could easily end up with the driver being stranded on a busy interstate or in a dangerous situation.

ODI #11459036UNKNOWN OR OTHER

Driving to work and heard metallic grinding noise. Pulled over to see front of gas tank almost on the ground. Upon inspection strap broke through the bracket on frame. It is rotted. Very dangerous. Why is in not recalled.

ODI #11458706AIR BAGS,SEAT BELTSCRASH1 INJURY

The contact owned a 2013 Ram 1500. The contact stated that while her husband was driving at 60-65 MPH on the highway, he crashed head-on into a culvert. The driver side air bag failed to deploy, and the front driver’s side seat belt failed to retract. A police report was filed. The ambulance arrived on scene and transported the driver to the hospital where he suffered from a chipped and fractured vertebrae. The driver was the only occupant at the time of the failure. The vehicle was deemed totaled. The vehicle was towed to an impound lot where the insurance company was retrieving the vehicle from. The manufacturer was notified of the failure. The failure mileage was 108,000.

ODI #11457928ENGINE

The truck just shut off, couldn’t get it started or move it out of traffic. I was out of state and 560 miles from home. No warning lights, no issues just cut off!

ODI #11458000ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE

My side boxes do not open with key button and do not unlock with button on key and my bolts broke on exhaust manifold on drivers side and passenger side 4 bolts total

ODI #11457719FUEL/PROPULSION SYSTEM

The front fuel tank strap pull out of its t slot due to corrosion. There is a recall for 2010- 2012 but not 2013. It is the exact same problem!

ODI #11455035STEERING

The contact owns a 2013 Ram 1500. The contact stated that while reversing in the driveway, the steering wheel locked. The steering wheel warning light was illuminated. The contact drove the vehicle back into the garage. The contact turned off and restarted the vehicle; however, the steering wheel remained locked. The vehicle was towed to the dealer where it was diagnosed that the electronic power steering had failed. The dealer informed the contact that the power steering unit number of his vehicle did not match the 15 parts numbers in the specifications of NHTSA Campaign Number: 19E077000 (Steering); therefore, his vehicle could not be repaired under the recall. Additionally, the dealer informed the contact that the parts for the repair were not available. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 78,000. As the original owners of the RAM 2013 with a good service record, the owners requested a VOLUNTARY RECALL / WARRANTY REPAIR (CRYSLER CASE #XXX) due to SERIOUS SAFETY CONCERNS as the EPS failure is a KNOWN ISSUE on RAM models between years 2013-2019. Chrysler Corporation Supervisor, Kelly, refused to repair or replace the EPS unit as a recall item because the specific part number was not on the recall list of 15 other part numbers. DAVID TAYLOR CRYSLER DODGE Dealer of Benton KY - Daniel Gardener GM (270-527-8633) provided a loaner vehicle and was able to finally replace the EPS gear after several weeks delay due to part availability, at the "decreased" cost of $400.00 to the owners. Upon picking up the repaired RAM it was noted that another RAM was brought in with the same EPS issue. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

ODI #11451686STEERING,FORWARD COLLISION AVOIDANCE

The power steering went out without any knowledge and all of a sudden the light came on the same time the power steering went out and almost slammed head on first into oncoming traffic but was able to recover the vehicle without any damage they say there is a recall for the power steering online for this electronic power steering rack and pinion device so when I brought it into the dealership to have it looked at they told me there was no recall on this and gave me an estimate of over $3000 to fix the rack and pinion electronic steering device and the company I brought it to was the same place I bought it from and I still owe on this vehicle it has 56,000 miles on it now but I bought it used at 30,000 miles I’ve only put 26,000 miles on this vehicle in six years I bought this vehicle from Dayton Andrews Dodge in St. Petersburg Florida and they were unwilling to help me except for charge me an ungodly amount which I cannot afford so now I have a truck that I’m paying for and I still owe $7000 on it so what can I do can you help with getting this done with the recall that’s online. Please I’m a single dad, and my children were in the car to when this happened so it definitely was a scare for everyone. This is our only means of transportation.

ODI #11450938ENGINE AND ENGINE COOLING

The contact owns a 2013 Ram 1500. The contact stated while driving approximately 40 MPH, the HVAC system failed to defrost the windows. The vehicle was taken to a local mechanic where it was not diagnosed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V177000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 133,000.

ODI #11447403STEERING

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Power steering light error was intermittently coming on when starting the truck making steering inoperable starting shortly after last oil change that was performed West Palm Ram Dealership on 11/23/21(mileage at oil change was 67157). The power steering light error at times went away if I started the trunk again right away. Other times, I had to wait hours in-between the error occurring to attempt to drive the truck again where power steering would work. There was on consistency to this pattern. You may insect the truck at anytime. 2. How was your safety or the safety of others put at risk? My safety was at risk in that the truck steering was inoperable on startup anywhere at any time. There was the possibility that the power steering would go out while driving with the inability to steer the truck. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Truck was taken to Napleton Ram Dealership on 1/3/22(mileage 67607) where I stated that the power steering failure matches recall "Equipment Safety RecallVB9/NHTSA 19E-077/Electric Power Steering Gear". Dealership stated my truck was not under any recall for the eventual repair that was performed. Dealership performed repair on 1/10/22 and below is right off the invoice: Power Steering Rack SR08 Power Steering Rack 1180 CPC4 $505.99 1 68453598AA Gear-rack and Pinion $2286.00 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Napleton Ram Dealership 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Power steering light error message that first started on 11/23/21 Note: Asked dealership for parts back, but core return was involved. They took pics of parts with serial numbers instead that I will submit these.

ODI #11446744ENGINE

The exhaust manifolds break on every truck. Leak exhaust gas. Tech told me every single truck has this problem how is it not a recall yet

ODI #11446507AIR BAGS

Air suspension system fails and allows the vehicle to drop to the suspension stops. This results in a very rough and unlevel ride. As there is no cushion in this condition the vehicle bounces horribly at road and bridge seams. Very unsafe...

ODI #11443919STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving in a parking lot, the electronic steering became inoperable without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the electronic steering module, part # 68419897AB, needed to be replaced which was identified under Equipment Safety Recall VB9 -- Electric Power Steering Gear. The vehicle was repaired at contact’s expense. The manufacturer was notified of the and requested a refund, however no further assistance was provided. The failure mileage was approximately 22,721.

ODI #11443005VEHICLE SPEED CONTROL,SERVICE BRAKES

ABs brake system malfunction lights stays on cruise control not working some days the break lights don't come on the cruise control starts back working

ODI #11442570ENGINE

Check engine light blinking. Bad lifter in motor causing the engine to shut down while driving, very very dangerous.

ODI #11441359STEERING,SUSPENSION,LANE DEPARTURECRASH

To: I have a 2013 ram 1500 4x4 my miles 48,000 .Generally safety defect the drive shaft column, lower steering shaft column intermediate. Like all Bushings control arms, ball joint and lower ,upper, bar links , etc.The defects components fall apart easy to the bolts, nuts, rubber bushing. Its a problem for poses a very risk to all drivers on road. Definitely it should bring ATTENTION to all 2013 ram 1500 4x4 an all ram Chrysler can recall so it can repair and very safe for all drivers , families whenever in all vehicles. Anyway I will park my ram in the driveway, when if it recalls the vehicle and drive for it safe !!!!!! Thank You From A VERY SAFE DRIVER!!!!!

ODI #11440496STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel made abnormal noises while turning and was stiff. The vehicle was taken to an independent mechanic and diagnosed with electric power steering failure. The steering rack and pinion needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The contact related the failure to NHTSA Campaign Number: 19E077000 (Equipment) however, the VIN was not included in the recall. The failure mileage was approximately 170,000.

ODI #11440050VISIBILITY/WIPER

The heat works on the passenger side but not the drivers side. This makes it impossible to see on cold days because the defrost will not work. It is in the shop now. They have changed actuators, blend doors, heater core and still can't find the issue. When checking the internet, I see that this is a common problem with Dodge, Ram, Chrysler vehicles.

ODI #11436686STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at various speeds, the steering wheel seized intermittently. The power steering warning light was illuminated. The contact pulled over to restart the vehicle to correct the failure. The dealer was made aware of the failure but informed the contact there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but informed the contact the vehicle was out of warranty and to take the vehicle to a dealer. The failure mileage was approximately 64,100.

ODI #11434861SUSPENSION

The contact owns a 2013 Ram 1500. The contact stated the vehicle had seized and the air ride system became inoperable. The front end was lower than the rear end. The vehicle was taken to a local dealer where the contact was informed that the air ride pump needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 99,618.

ODI #11433514POWER TRAIN

Noticed tick noise coming from my HEMI engine upon starting. Took to mechanic who verified there are multiple broken bolts on both sidesof exhaust manifolds creating dangerous exhaust conditions. Reading that there have been multiple complaints on the Ram 1500 Hemi models in this time frame for same complaint. Only have 85K miles on this 2013 model., A recall should be considered and this should be covered cost by manufacturer.

ODI #11433183STEERING

While driving at normal speed power steering light came on and all the sudden power steering was lost. Has happened multiple times within the last two weeks and at different speeds. Scary situation when driving down the road because the wheel actually jerks when it loses power.

ODI #11430814ENGINE

Exhaust manifold leak due to both rear studs breaking on each side of the engine. This is my 3rd dodge ram with the 5.7 liter engine that has had this problem. The other vehicle years were a 2003 Ram 2500 and a 2014 Ram 1500. With as many complaints about this problem, I am surprised there hasn't been a fix and a recall. So far, I am 3 trucks each with the same issue. I would think that two exhaust manifolds leaking in the engine compartment would pose as a safety issue by breathing the fumes sucked into the cab.

ODI #11429628AIR BAGSCRASH1 INJURY

The contact owned a 2013 Ram 1500. The contact stated that he was hit head-on by another vehicle. The contact stated that although the airbag warning lights illuminated the instrument panel; however, the airbags failed to deploy. The contact was taken to the hospital where he was treated for the soreness to his back. The other driver was able to walk away from the accident and appeared to not be injured. A police report was filed at the scene (DIV421070591). Due to the accident, the vehicle was towed to an independent tow yard and was deemed a total loss. The dealer was notified of the failure and the contact was informed that there was a recall on the vehicle(recall unknown); however, he was informed that the recall was not related to the airbag failure. The manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was approximately 242,000. The VIN was not available.

ODI #11429224STEERING

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, while attempting to make a turn the steering wheel seized. The electric power steering was later restored independently. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19E077000 (Steering). The failure mileage was 228,064.

ODI #11427594STEERING

While driving under normal conditions steering warning indicator comes on and results in total loss of power steering assist. Vehicle is VERY difficult to steer and requires immediate stopping/pull over. Power steering will return after vehicle is shut off for approximately 5 minutes and restarted. The loss of power steering has happened at various speeds, from 5mph to 65mph and while turning, as well as driving straight ahead. It happened one time directly at start up, but seems to normally occur after 10-15 minutes of driving. My local mechanic stated it was a steering control module, but have not taken vehicle to dealer as of yet to confirm. The vehicle has not been inspected by other agenices. No other warning indicators come on prior to this fault, there is no repeatable condition that seems to be present before this occurs, other than normal driving.

ODI #11424082STEERING

The contact owns a 2013 Ram 1500. The contact stated that after starting the vehicle, the service power steering message was displayed on the instrument panel. The contact stated that the vehicle was difficult to steer while driving. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and was given a case number [XXX]. The failure mileage was 54,464. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

ODI #11420072AIR BAGSCRASH1 INJURY

The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 35 mph, the vehicle crashed into the rear of the a second vehicle causing severe damage to the front end. During the crash the air bag did not deploy. The driver sustained a fractured right foot and bruises the arms and torso which required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 70,000.

ODI #11420032AIR BAGSCRASH2 INJURIES

Front end impact during a traffic collision failed to actuate the airbags resulting in a neck/upper back injury. The collision occurred at approx. 35-40mph into another car (broadside collision).

ODI #11420034POWER TRAIN

I was driving down the road on 222 near Lancaster pennsylvania when without any warning lights or noise or any form of warning my rear differential locked up while I was driving. It snapped my drivshaft off the flange that attaches it to the differential.

ODI #11418093UNKNOWN OR OTHER

Exhaust manifold warped and bolts broke, causing risk of CO^2 contamination in passenger compartment. The above listed issue is recognized as a "Known Issue" on the FCA's Mopar Recall Check tool. Multiple forums document ongoing recurrences with with certain years of the Ram 1500, https://www.ramforum.com/threads/recall-no-more-5-7l-exhaust-manifold-bolts.117041/ The problem has been inspected, diagnosed and acknowledged by Mopar RAM Service Technicians at Charlie's Dodge in Maumee, Ohio. Audible knocking sound from engine compartment was noticeable, with zero warning indicators to alert to a problem. Previous technicians pacified me with statements that indicated that the knocking noise was a typical RAM Truck sound that goes away after the motor warms up. (But it never goes away)

ODI #11416265STEERING

WHILE DRIVING ON CITY STREETS IN HOUSTON AND ABOUT TO TURN INTO AN INTERSECTION, THE POWER STEERING WENT OUT IMMEDIATELY AND WITHOUT WARNING. THE STEERING BECAME EXTREMELY STIFF AND CONTROLLING THE VEHICLE REQUIRED MUCH MORE EFFORT THAN TYPICAL MANUAL STEERING. I AM A MALE WITH GOOD ARM STRENGTH; HAD MY WIFE BEEN DRIVING THERE IS NO DOUBT SHE WOULD NOT HAVE BEEN ABLE TO MAINTAIN CONTROL. I DID NOT CRASH, BUT PULLED OVER WHILE NARROWLY MISSING OTHER VEHICLES AND A PEDESTRIAN. A WARNING MESSAGE ON MY DASH SAID SOMETHING LIKE 'POWER STEERING SERVICE REQUIRED'. TEXAN DODGE DEALERSHIP DIAGNOSED THE EPS MODULE HAD FAILED, AND THE REPAIR WAS ESTIMATED AT $3,100. PREVIOUS SAFETY RECALL S19 BY RAM COVERED THIS REPAIR ON A SMALL NUMBER OF PICKUPS FROM 2015-2016 MODEL YEARS. HOWEVER, BASED ON AN INTERNET SEARCH IT IS ABUNDANTLY APPARENT THAT THIS MALFUNCTION HAS OCCURRED IN MANY RAM PICKUPS FROM 2013 FORWARD. THIS IS A VERY DANGEROUS MALFUNCTION THAT MAY HAVE ALREADY RESULTED IN INJURIES OR DEATHS.

ODI #11415796STEERING

POWER STEERING WENT OUT INSTANTLY WHILE STOPPED PREPARING TO ENTER A CAR WASH. MADE IT THROUGH THE CAR WASH, TURNED THE ENGINE OFF, THEN BACK ON, WOW! POWER STEERING STARTED WORKING PERFECTLY AGAIN. AFTER A MILE OR SO POWER STEERING WENT OUT AGAIN. IT APPEARS TO BE SOME SORT OF ELECTRICAL PROBLEM WITH THE ELECTRONIC STEERING ASSIST. AFTER RESEARCHING I DISCOVERED THIS SEEMS TO BE AN ONGOING PROBLEM WITH DODGE RAM TRUCKS AS FAR BACK AS 2012.

ODI #11415355STEERING

I WAS DRIVING MY 2013 RAM 1500 TRUCK WHEN THE EPS ( ELECTRONIC POWER STEERING) WOULD NOT ALLOW ME TO TURN LEFT OR RIGHT IT WANTED TO STAY STRAIGHT WHILE A SERVICE POWER STEERING POPPED UP ON THE DASH COMPUTER

ODI #11413966STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE CONTACT RELATED THE ISSUE TO AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,200.

ODI #11413572AIR BAGS

BEEN EXPERIENCING A 'SERVICE AIRBAG SYSTEM' ACROSS MY INFO SCREEN ALONG WITH AN ANNOYING TONE. IT HAPPENS WHEN THE VEHICLE IS RUNNING, PARKED, AS WELL AS ALL FORWARD AND REVERSE GEARS. TODAY WAS THE FIRST OPPORTUNITY I HAD TO GET THE TRUCK INTO THE DEALERSHIP TO DIAGNOSE THE ISSUE. FOUND THAT THE AIRBAG IN THE DRIVERS SIDE SEAT HAS A FAULTY CIRCUIT. I BELIEVE THAT THIS IS A MAJOR SAFETY ISSUE & SHOULD BE REPAIRED BY THE MANUFACTURER.

ODI #11413248STEERING

MY VEHICLE WAS TRAVELING ON A CITY STREET. I MADE A RIGHT HAND TURN AND JUST AS I WAS 1/4 OF THE WAY THROUGH THE TURN THE POWER STEERING FAILED COMPLETELY. WE NARROWLY AVOIDED HITTING A CONCRETE LIGHT POLE AND ANOTHER VEHICLE. WE BROUGHT THE VEHICLE TO A FULL STOP AND PARKED THE VEHICLE. UPON RESTARTING THE VEHICLE...THE STEERING WAS WORKING AGAIN. WE ATTEMPTED TO DRIVE HOME AND WHEN MAKING A LEFT TURN THE STEERING WENT OUT AGAIN. WE PARKED THE VEHICLE AND CONTACTED THE MANUFACTURER WHO SAID THERE WAS NOTHING THEY COULD DO FOR US. VEHICLE IS AT THE DEALER BEING REPAIRED FOR $3200. SAME MAKE AND MODEL HAS A RECALL FOR THE SAME ISSUE MULTIPLE YEARS. MANUFACTURER SAYS THEY CAN NOT HELP WHATSOEVER.

ODI #11407247STEERING

DRIVING HOME YESTERDAY AFTER A SHORT 1 HOUR DRIVE. AS I PULLED INTO MY NEIGHBORHOOD MY POWER STEERING WENT OUT. FORTUNATELY I WAS ABLE TO MAKE THE LAST FEW TURNS TO GET HOME AND GET THE TRUCK INTO THE DRIVEWAY. AFTER RESEARCHING I DISCOVERED THAT THIS VEHICLE (2013 RAM 1500 ) HAS THOUSANDS OF COMPLAINTS ONLINE ON YOUR PAGE AND FORUMS OF PEOPLE WITH THE SAME PROBLEM. CHRYSLER RECALLED 2015-2016 VEHICLES WITH THE SAME SYSTEM BUT WON'T RECALL THE VEHICLE THE PART FIRST CAME OUT IN. THIS MORNING I GOT UP AND THE STEERING WAS FINE, THEN AN HOUR LATER IT WASN'T WORKING AGAIN. I WAS FORTUNATE THAT IT DIDN'T GO OUT ON MY WAY HOME YESTERDAY WHILE ON THE NARROW SHAND'S BRIDGE IN GREEN COVE SPRINGS, FLORIDA AS ANY SLIGHT SWERVING ON THAT BRIDGE WOULD PROBABLY LEAD TO A HEAD ON COLLISION SINCE IT IS SO NARROW AND HAS HIGHWAY SPEEDS. MY TRUCK ONLY HAS 68,000 MILES ON IT AND HAS BEEN BABIED SINCE NEW. THE DEALER WANTS $3500 TO REPLACE THE PART. THIS IS AN EXTREME SAFETY HAZARD AND SHOULD BE RECALLED SINCE ANY SUDDEN LOSS OF POWER STEERING IN A BIG TRUCK IS VERY DANGEROUS. I HAD NO WARNING SIGNS THAT THERE WAS ANYTHING WRONG WITH MY TRUCK BEFORE THE LOSS OF STEERING. JUST MADE A TURN AND IT WAS GONE. HAD THIS BEEN MY GIRLFRIEND DRIVING SHE PROBABLY WOULD HAVE RUN INTO THE NEIGHBORS YARD OR CARS OR KIDS ON THE CORNER WHERE I MADE THE TURN BECAUSE THERE IS NO WAY SHE WAS GONNA TURN THAT WHEEL AFTER THE POWER STEERING WENT OUT A QUICK INTERNET SEARCH WILL SHOW TONS OF COMPLAINTS OF THE SAME PROBLEM. THE PART IS THE ELECTRIC POWER STEERING MODULE A PICTURE OF THE PART/ AND OR SERIAL NUMBER IS ATTACHED

ODI #11406961ENGINE

BOTH MANIFOLDS ARE LEAKING

ODI #11405993LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE TAILGATE OPENED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V347000 (LATCHES/LOCKS/LINKAGES) SEVERAL WEEKS BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO JEEP CHRYSLER DODGE RAM FIAT OF ONTARIO (1202 AUTO CENTER DR, ONTARIO, CA 91761) WHERE IT WAS DIAGNOSED THAT THE LATCHES WERE STICKING DUE TO DIRT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

ODI #11405067STEERING

LOST POWER STEERING WHILE DRIVING ( EPS ISSUE). THIS HAPPENED WHILE MAKING A TURN AND DROVE OFF THE ROAD. I UNDERSTAND THERE IS A RECALL FOR THIS ISSUE, THE DODGE DEALER TELLS ME MINE DOESN'T FALL UNDER THIS RECALL. ELECTRONIC POWER STEERING FAILURE. I UNDERSTAND 8 PEOPLE HAVE DIED BECAUSE OF THIS ISSUE, THANK GOD I WASN'T # 9. THERE IS A RECALL FOR THIS ISSUE FOR 2013 - 2019. THIS IS VERY DANGEROUS AND SHOULD APPLY TO ALL OF THEM.

ODI #11404343STEERING,ELECTRICAL SYSTEM

MY POWER STEERING MOMENTARILY LOCKED UP YESTERDAY AND THEN AGAIN TODAY DRIVING AT SLOW SPEEDS TURNING THE WHEEL SHARPLY. AT FIRST I THOUGHT IT WAS A PROBLEM WITH THE HYDRAULIC POWER STEERING PUMP, BELT, OR FLUID UNTIL I LOOKED INTO IT AND FOUND IT WAS ELECTRONIC AND THERE HAS BEEN SIMILAR ISSUES WITH OTHER VEHICLES OF THE SAME MAKE AND THERE WERE SAFETY RECALLS FOR OTHER RAM TRUCKS WITH DIFFERENT EPS PART NUMBERS. I THOUGHT FOR SURE MINE WOULD BE ON THE LIST BUT WAS NOT.

ODI #11403853SUSPENSION

TRUCK AIR SUSPENSION CONSISTENTLY FAILS DROPPING TO THE FRAME BUMP STOPS ON DRIVES (MOVING) WHEN AERO MODE IS AUTOMATICALLY ENGAGED. TRUCK DOES NOT RECOVER TO NORMAL RIDE HEIGHT AND PREVENTS PROPER HANDLING OF THE VEHICLE (IN MOTION). LONG DRIVES IN AERO MODE (ABOVE 60 MPH) CAUSES THE SYSTEM TO FAIL AND TRUCK BODY DROPS SHORTLY AFTER, OR FAILS COMPLETELY. TRUCK CANNOT HANDLE THE LOWERING MODES WITHOUT FAILING (AERO OR ENTRY EXIT). TRUCK WILL ALSO LOWER ITSELF WITHOUT WARNING (STATIONARY). WAS WASHING (STATIONARY) TRUCK AND CLEANING WHEEL WELL WHEN REAR OF TRUCK STARTED TO DROP. THIS IS A DANGEROUS SITUATION, ANYONE CHANGING A TIRE OR WORKING UNDER THEIR TRUCK COULD GET CAUGHT OR CRUSHED WHEN SUSPENSION FAILS OR DROPS WITHOUT WARNING. DRIVING WHEN SUSPENSION FAILS COULD CAUSE THE DRIVER TO LOSE CONTROL WHEN TRUCK COLLAPSES TO FRAME (NO SUSPENSION). THIS CAUSES THE TRUCK TO VIOLENTLY HOP OFF THE PAYMENT (TIRES LOSING CONTACT WITH ROAD) EVEN WITH THE SLIGHTEST BUMP IN THE ROAD. I AM THE ORIGINAL OWNER OF THE TRUCK AND IT'S BEEN TO THE DEALER 4 TIMES IN THE LAST 5 MONTHS. I'VE REPLACED THE AIR COMPRESSOR, VALUE BLOCK (WHERE AIR SUSPENSION LINES INTERSECT) AND AIR LINES. DIDN'T FIX THE ISSUE. I'VE COMMUNICATED THIS ISSUE TO CHRYSLER CUSTOMER SERVICE RAM. NO RESPONSE YET. THIS IS A DANGEROUS SITUATION AND RAM NEEDS TO RESOLVE THIS PROBLEM OR PROVIDE AND EFFECTIVE RESOLUTION \ FIX. PLEASE HELP. SUSPENSION PROBLEMS HAVE BEEN ONGOING FOR SIX MONTHS. 03/15 IS THE LATEST OCCURRENCE.

ODI #11402760STEERING,ELECTRICAL SYSTEM

MY ELECTRONIC POWER STEERING CONTROL MODULE RACK AND PINION IS NON FUNCTIONING, SHOULD BE UNDER SOME SORT OF A SAFETY RECALL! WENT OUT WHILE DRIVING ON A CITY STREET.

ODI #11398501STEERING

ELECTRONIC POWER STEERING SYSTEM INTERMITTENTLY STOPPED WORKING. AND THEN COMPLETELY FAILED. FIRST NOTICED DURING COLD WEATHER BUT WOULD GO AWAY. THEN COMPLETELY FAILED RECENTLY. NO POWER STEERING. VEHICLE WAS STATIONARY AND PARKED.

ODI #11395553POWER TRAIN

I EXITED MY TRUCK IN DRIVEWAY GOT OUT LOOKED IT AND IT ROLLED BACK AT LEAST TWO FEET ALMOST RAN OVER MY FOOT IT'S DONE IT MORE THAN ONCE NOW IT WAS IN PARK AND WAS OUT OF VEHICLE VERY UNSAFE

ODI #11390967STEERING

TURNED MY TRUCK ON AT APPROX 45 DEGREES F. RECEIVED A "POWER STEERING WARNING" MESSAGE AND I HAD NO POWER STEERING. I TURNED THE TRUCK OFF AND BACK ON AND NO WARNING LIGHT CAME UP AND POWER STEERING RETURNED. IT HAPPENED LATER THAT MORNING AS WELL. I LET THE TRUCK SIT FOR A FEW MINUTES AND AGAIN THE WARNING WENT AWAY AND POWER STEERING RETURNED. I CAUTIOUSLY DROVE THE TRUCK HOME AND HAVE NOT MOVED IT. I BELIEVE THIS IS RELATED TO A PRIOR RECALL OR SIMILAR ONE FOR THE EPS SYSTEM. I HAVE NO IDEA WHETHER THIS WILL GO OUT WHILE I'M DRIVING THE VEHICLE SO I'M NOT TAKING MY CHANCES.

ODI #11390713ELECTRICAL SYSTEM

ALL GAUGES STOPPED WORKING. CLUSTER REPLACED 3 TIMES STILL NOT WORKING AT ALL *LN*JB Consumer has contacted dispute center as well as highway safety board.

ODI #11389440STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE STATIONARY, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER RESTARTING VEHICLE APPROXIMATELY 5 TIMES THE STEERING WHEEL RETURNED TO NORMAL OPERATIONS. THE CONTACT STATED SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19E077000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

ODI #11388769ELECTRICAL SYSTEM,EXTERIOR LIGHTING

THE TRUCK ACTS LIKE IT WAS RESTARTED WHEN IM DRIVING DOWN ROAD . THE LIGHTS GO OUT ALL THE GAGES TURN OFF AND RESET ITS NOT A GOOD THING WHEN U ARE DRIVING AT NIGHT. IT HAS HAPPENED MORE THEN THE ONE TIME ON 01/09/2020 IT HAS HAPPENED 3 TIMES THIS MONTH AN BE FOR THAT IT WOULD DO IT HERE AND THERE. WHEN I FIRST PURCHASED IT THE DEALER HAD IT EVERY WEEK FOR 3 MONTHS BUT IT NEVER DID IT FOR THEM BUT THERE SHOULD BE SOME RECORDS OF ME HAVING IT IN THERE. IT WOULD HAPPEN AT DIFFERENT SPEEDS ANYWHERE FROM 30 MPH TO 60 MPH

ODI #11388160STEERING,ELECTRICAL SYSTEM

12-5-21 DRIVING TO AND FROM STORE. POWER STEERING WARNING LIGHT ACTIVATED AND LOSS POWER STEERING. PUT THE VEHICLE. INTO REVERSE WHEN REALIZED NO STEERING. I THOUGHT MT STEERING WHEEL WAS LOCKED. DEALER HAS IT AT THIS TIME. NO WORK BEING DONE. I FEEL THIS IS RELATED TO THE RECALLS IN THE PAST AND RECENT RECALLS. HELP ME PLEASE.

ODI #11386899STEERING,ELECTRICAL SYSTEM

COMPLETE LOSS OF POWER STEERING WHILE DRIVING RESULTING IN DIFFICULTY IN TURNING AND CONTROLLING THE VEHICLE. RESTARTING THE IGNITION WOULD RESULT IN RETURN TO NORMAL POWER STEERING. THE LOSS OF POWER STEERING WAS INTERMITTENT AT FIRST THEN BECAME MORE FREQUENT TILL COMPLETE LOSS OF POWER STEERING WHICH COULD NOT BE RESOLVED BY RESTARTING THE VEHICLE.

ODI #11386900STEERING,ELECTRICAL SYSTEM

REFERRING TO NHTSA CAMPAIGN NUMBER: 16V167000. RECALL ON 2015-2016 RAM 1500, EPS CONTROL CIRCUIT COMPONENT FAILURE. RECALL SHOULD BE EXTENDED TO RAM 1500S TO INCLUDE ALL FOURTH GENERATION MODELS, 2013-2019. WHILE DRIVING EXPERIENCED LOSS OF POWER STEERING. THIS PROBLEM WOULD RESOLVE BY RESTARTING THE VEHICLE TO REGAIN NORMAL POWER STEERING. POWER STEERING LOSS WAS INTERMITTENT THEN BECAME MORE FREQUENT TILL COMPLETE LOSS OF POWER STEERING WHICH COULD NOT BE RESOLVED BY RESTARTING THE VEHICLE.

ODI #11386877WHEELS,SERVICE BRAKES

PURCHASE TRUCK FROM A1 IMPORTS AND DEALER SAID THAT HE DONE SAFETY AND HE WILL PROVIDE NEW TAG WITH SPARE WHEEL. WHEN I RECEIVED TRUCK AND NEXT DAY WHEN I CHECKED SPARE WHEEL, IT IS WAY BIGGER SPARE WHEEL THEN REGULAR 4 WHEEL. I DROVE 300 MILE AND BRAKE PAD FROM FRONT PASSENGER TOTALLY GONE AND DAMAGE FRONT PASSENGER ROTOR TO. WHEN I DID COMPLAIN ABOUT IT TO DEALER, HE DIDN'T SAY ANYTHINGS TO CHANGE AND I WENT THERE WITH NEW ROTOR AND BRAKE PAD SO HE JUST REPLACE IT. I PURCHASED THIS TRUCK ON DEC-2-2020 AND I GOT TEMP TAG UNTIL JAN-2-2021 AND HE TOLD ME THAT I WILL GET MY ONE YEAR TAG IN MAIL WITHIN TIME BUT TILL TODAY IS 6-JAN-2021 AND STILL I AM WAITING FOR MY TAG. I HAVE BEEN TALKING WITH DEALER SINCE JAN-2 FROM EVERY DAY AND HE IS MAKING EXCUSE THAT HE WILL GET TOMORROW BUT HIS TOMORROW WILL NEVER COME YET. AND I AM NOT ABLE TO USE MY TRUCK SINCE 4 DAYS. I HAVE ALL TEXT MSGS REGARDING THIS AND HE IS NOT RESPONDING AS DEALER RESPONSIBILITY. I THINK THIS IS NOT A GOOD PRACTICE AS A DEALER WHO IS SELLING CARS IN GREENVILLE AREA IN NC. AS HE GIVE ME TRUCK WITH TIRE CONDITION AND BRAKE CONDITION WHICH IS CONSIDER AS MAIN SAFETY ISSUE AND HE HAS AUTHORIZED SAFETY INSPECTION LICENSE FOR HIS SHOP. THIS IS NOT GOOD FOR OTHER PEOPLE. I AM UPLOAD MY SPARE WHEEL PIC WHICH I HAVE IT THAT I AM GOING TO UPLOAD

ODI #11385191STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY OF THE RESIDENCE, THE STEERING WHEEL SEIZED WITHOUT WARNING AT START-UP. THE CONTACT HAD TO WAIT FOR APPROXIMATELY 24 HOURS FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. CUMBERLAND CHRYSLER DODGE JEEP RAM (1550 INTERSTATE DR, COOKEVILLE, TN 38501, (931) 263-0321) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.

ODI #11383596SUSPENSION

MY VEHICLE HAS A PROBLEM WITH THE AIR RIDE SUSPENSION, WHERE THE FRONT END HAS LOWERED AND THE ENTIRE SYSTEM WILL NOT RESPOND. I HAVE LOOKED ON SOME WEBSITES AND FOUND OUT THAT THIS IS A COMMON PROBLEM, AND FOR SOME, A REAL SAFETY ISSUE. I HAVE NOT FOUND A RECALL FOR THIS ISSUE, AND WONDERING WHY. I BOUGHT THIS TRUCK IN 2019 AND DID NOT REALIZE THERE WAS AN ISSUE THAT DOES NOT HAVE REMEDY. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED AS SUCH. MY VEHICLE WAS STATIONARY AT THE TIME, ALTHOUGH , MANY ON THE WEBSITE COMPLAINED THAT IT HAPPENED WHILE DRIVING.

ODI #11383296ELECTRICAL SYSTEM,EXTERIOR LIGHTING

FIRST THING THAT HAPPENED DASHBOARD AND RADIO LIGHTS WERE GLITCHING ON AND OFF THEN WARNING INDICATOR STATED MY REAR BRAKES LIGHTS WERE OUT THEN MY TURN SIGNALS,THEN IT STATED MY HEADLIGHTS WERE OUT BUT NONE OF THESE LIGHTS OR SIGNALS WERE OUT. A MONTH LATER MY TURN SIGNAL WAS BLINKING VERY FAST SO I CHECKED IT AND MY LEFT TURN SIGNAL WAS OUT BUT THE INDICATOR DIDN'T INFORM ME I REPLACED BULB IT STARTED BACK WORKING THEN I NOTICED DRIVING HOME AT NIGHT MY HEADLIGHTS WEREN'T AS BRIGHT AS USUAL SO I CHECKED IT AND MY RIGHT SIDE HEADLIGHT WAS OUT SO I REPLACED THE BULB BUT IT DIDN'T LOOK BURNED OUT BUT I REPLACED IT ANY WAY WITH A NEW ONE IT DIDN'T COME BACK ON SO I PUT THE OLD BULB BACK IN THEN SEARCHED FOR THE FUSE EVEN CONTACTED DODGE DEALERSHIP THEY STATED THAT THAT DIDN'T KNOW WHERE THE FUSE WAS LOCATED NEITHER SO THEN LIKE 3DAYS LATER THE HEADLIGHT COMES BACK ON SO NOW TODAY 2MONTHS LATER MY SAME TURN SIGNAL AND HEADLIGHT WENT BACK OUT AGAIN DASHBOARD IS GLITCHING AGAIN AS WELL I CHANGED BULBS AGAIN STILL NO LIGHTS ALOT OF PEOPLE WITH THE SAME DODGE RAM HAVE BEEN ASKING ME IF I'VE BEEN HAVING PROBLEMS WITH MY LIGHTS LIKE THEY HAVE I STATED YES INDEED PEOPLE HAVE BEEN SAYING TO NOT TO DEAL WITH DODGE RAM 1500 BECAUSE OF THE ELECTRICAL PROBLEMS I NEED SOME ASSISTANCE OR I MIGHT NOT BE PURCHASING ANOTHER DODGE

ODI #11382960STEERING

I WAS TURNING IN TO TRAFFIC AND THE STEERING QUIT WORKING MAKING IT DIFFICULT TO DRIVE. I LOOKED ON THE COMPUTER AND FOUND THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEM, ONE RECOMMENDED TURN THE VEHICLE OFF AND RESTART IT, I TRIED THAT AND IT WORK. I FEEL LIKE THIS ISSUE SHOULD BE A RECALL BECAUSE IT COULD POTENTIALLY CAUSE AN ACCIDENT AND OR SERIOUS INJURIES OR DEATH TO A DRIVER OR OTHER PEOPLE. IN THE 47 YEARS I'VE BEEN DRIVING I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS.

ODI #11378532STEERING,AIR BAGS,SEAT BELTSCRASH1 INJURY

TL* THE CONTACT OWNED A 2013 RAM 1500. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT LOW SPEEDS, THE STEERING WHEEL FAILED TO RE-ALIGN TO DRIVE STRAIGHT. THE CONTACT VEERED OFF THE ROAD AND CRASHED INTO THE REAR OF ANOTHER VEHICLE CAUSING THE FRONT DRIVER TIRE, LOWER BALL JOINT SEPARATED FROM THE STEERING KNUCKLE, INNER TIE ROD END, SHOCK ASSEMBLY AND LOWER CONTROL ARM TO DETACH. THE VEHICLE WAS RESTARTED AND THE STEERING RESUMED TO NORMAL BUT DUE TO THE FRONT DRIVER SIDE DAMAGE, IT NEEDED TO BE TOWED. THE CONTACT MENTIONED THAT THE POWER STEERING FAILED ON SEVERAL OCCASIONS WHILE DRIVING AT LOW SPEEDS. THE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN HIM. AS A RESULT, THE CONTACT HIT HIS FACE AND WRIST AGAINST THE STEERING WHEEL AND WINDSHIELD GLASS. THE CONTACT MENTIONED HE WOULD BE GOING TO THE HOSPITAL FOR HIS INJURIES. THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE DEALER NOR MANUFACTURER WERE INFORMED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

ODI #11378321STEERINGCRASH

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AND HE STOPPED TO MAKE A LEFT HAND TURN. THE POWER STEERING MALFUNCTIONED AND CONTINUED TO TURN THE VEHICLE TO THE LEFT. THE CONTACT ATTEMPTED TO CORRECT THE TURN SINCE ONCOMING TRAFFIC WAS HEADED THAT WAY AND VEHICLE CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES THAT REQUIRED HOSPITALIZING. A POLICE REPORT WAS NOT FILED. THE VEHICLE'S ENTIRE FRONT WAS DAMAGED WITH THE FENDER. THE GRILL, THE HEADLIGHTS, THE BUMPER AND THE TWO FRONT CONTROL ARMS WERE DAMAGED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER BALLEY CAR PLANET 14329 VICTORY BLVD, VAN NUYS, CA 91401 (818) 892-1422 DENIED ANY HELP BECAUSE THEY SAID THE VEHICLE'S WARRANTY HAD EXPIRED. THE MANUFACTURER OFFERED A TRADEIN TO THE CONTACT FOR A NEW TRUCK. THE FAILURE MILEAGE WAS 70,000. THERE WERE THREE OTHER RECALLS ON THE VEHICLE. THE VEHICLE WAS BEING REPAIRED BY THE CONTACT. *DT*JB

ODI #11377430STEERING

JUST DRIVING AND POWER STEERING WAS LOST COMPLETELY. I WAS GOING ABOUT 55 AROUND A CURVE AND JUST ABOUT ENDED UP IN THE DITCH AS IT JERKED THE WHEEL! THEY TELL ME IT'S 2700$ TO FIX BUT SEEMS THAT OTHER YEARS HAVE A RECALL ON THE SAME ISSUE AND PART AND I BELIEVE THIS SHOULD BE ONE AS WELL IF I WAS GOING FASTER OR IF A CAR WOULD HAVE BEEN COMING IT COULD HAVE BEEN VERY BAD

ODI #11374878EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLAMPS AND TURN SIGNALS FAILED TO OPERATE PROPERLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CHAPMAN LAS VEGAS DODGE CHRYSLER JEEP RAM (3175 E SAHARA AVE, LAS VEGAS, NV 89104) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT CONDENSATION ENTERED THE HEADLAMPS CAUSING THE FAILURE TO THE LED LIGHTS AND TURN SIGNALS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED TSB: 23-105-18 AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, WAS INFORMED FROM THE MANUFACTURER THAT THE TSB HAD EXPIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.*LN*JB

ODI #11366848STEERING

PROBLEMA CON DIRECCIN ASISTIDA, COMENZ INTERMITENTE Y LUEGO SE FU POR COMPLETO MANEJANDO LA UNIDAD QU POR POCO TENGO UN ACIDENTE, LA UNIDAD EST PARADA, LA UNIDAD LA LLEVE AL DEALER ABREU CAGUAS Y DIAGNOSTICARON DIRECCIN ASISTIDA DAADA. NECESITO SABER S EXISTE UN RECALL SOBRE STO, SOBRE LA DIRECCIN ASISTIDA

ODI #11366191STEERING

I OWN A 2013 DODGE RAM 1500 ITS BEEN DRIVING FINE , WE WENT TO THE STORE ONE DAY AS I WAS DRIVING BACK I WAS MAKING A RIGHT TURN AND LOST POWER STEERING AS I ALMOST HIT ANOTHER CAR . FOUND OUT THE ELECTRIC POWER STEERING WENT OUT ON IT. HAS THIS BEEN A RECALL? IF IT HASNT IT SHOULD BE. NOT SAFE AT ALL AND VERY EXPENSIVE. THANKS . HERMAN MIRANDA

ODI #11365765STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST WHILE DRIVING REQUIRING EXTRA EFFORT TO STEER THE VEHICLE. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SHOULDER, RESTARTED AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO KENDALL DODGE CHRYSLER JEEP RAM (13355 SOUTH WEST 137TH AVENUE, MIAMI, FL 33186, (786)-231-2120) TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE ELECTRIC POWER STEERING (EPS) GEAR WAS REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19E077000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.*LN*DT*JB*AS

ODI #11365096ELECTRICAL SYSTEM,UNKNOWN OR OTHER

RADIO LOCK UP NO MORE ACCS TO ANY DEVISES EX CAMRA RADIO TEMP CONTRLE ETC

ODI #11363509ENGINE

MY ENGINE IS VIBRATING BADLY. IT TURNS OFF WHILE DRIVING, EVEN IN THE MIDDLE OF THE FREEWAY.

ODI #11361821STRUCTURE

2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO CRACKED DASH AT PASSENGER AIRBAG. *LD *JS

ODI #11363053SUSPENSION,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

VEHICLE HAS 77,000 MILES AND @ 1000 MILES AGO A NOTICEABLE CHANGE IN RIDE AND HANDLING. RIDE HAS BECOME VERY STIFF AT ALL SPEEDS ABOVE 35 MPH. VEHICLE ALSO HAS A TENDENCY TO GIVE THE FELLING OF FLOATING WHEN CORNERING. I HAVE TAKEN IT TO THE DEALER 4 TIMES AND THEY CANNOT FIND ANY CODES TO TELL THEM SOMETHING IS WRONG? THEY HAVE CHANGE MANY PARTS, SHOCKS, IDLER ARMS, RUBBER SUSPENSION BUSHINGS, ETC, THEY HAVE ACKNOWLEDGED THE ROUGH RIDE, BUT CANNOT FIND THE REASON? I BELIEVE IT IS A SENSOR OR REGULATOR VALVE, THAT CONTROLS THE AIR SUSPENSION AT VARIOUS SPEEDS AND WHEN CORNERING. THE TRUCK RIDES LIKE THE THERE IS EXCESSIVE AIR PRESSURE IN THE AIR BAGS TO SOFTEN THE RIDE AT VARIOUS SPEEDS,

ODI #11362582ELECTRICAL SYSTEM

BCM MODULE THAT CONTROLS AUTOMATIC DOOR LOCKS ONLY LOCKS THE DRIVERS DOOR AND THE TAILGATE. PUSHING THE KEY FOB WILL UNLOCK ALL DOORS BUT WILL ONLY LOCK THE DRIVERS DOOR AND TAILGATE. MANY PEOPLE ON THE RAM FORUM REPORT THE SAME ISSUE. IT'S A PROBLEM BECAUSE I CAN'T LOCK THE DOORS AND KEEP MY KIDS INSIDE WITH THE CHILD SAFETY LOCKS ON. UNLESS I GET OUT OF THE CAR OR REACH OVER AND BEHIND ME TO LOCK THEM MANUALLY. PRESSING THE DOOR SWITCH ON EITHER SIDE OF THE VEHICLE WILL NOT LOCK THE OTHER THREE PASSENGER DOORS OR TAILGATE. THIS IS ALSO A SAFETY ISSUE FOR US IF SOMEONE WERE TO TRY AND CARJACK US BECAUSE THE DOORS WON'T LOCK.

ODI #11360195STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL WHILE DRIVING. THE CONTACT USE EXCESSIVE FORCE ON THE STEERING WHEEL TO KEEP THE VEHICLE UNDER CONTROL. THE VEHICLE WAS TAKEN TO TATE DODGE CHRYSLER, JEEP RAM (7139 RITCHIE HIGHWAY GLEN BURNIE, MD 21061 PHONE (410) 766-2560). THE DEALER PERFORMED DIAGNOSTIC TEST THAT LOCATED FAILURE CODE: C221700 (THE ELECTRONIC POWER STEERING MODULE INTERNAL FAILURE). THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V812000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000. *TR*DT*DT*LN *BF *JS*JB*JB*JB

ODI #11360057FUEL/PROPULSION SYSTEM

THE FUEL TANK STRAPS AND MOUNTING BRACKET RUSTED OUT AND DISENGAGED FROM THE TANK . FRONT PART OF THE TANK HANGING DOWN . VERY DANGEROUS . DODGE DOES NOT HAVE A RECALL FOR 2013 RAM 1500. THEY NEED TO ADDRESS THIS ASAP LIKE THEY DID FOR PREVIOUS YEAR VEHICLES.

ODI #11354536STEERINGCRASH

MY 2013 DODGE RAM 1500 SUDDENLY LOST POWER STEERING WHILE IN MOTION CAUSING ME TO ENTER A DITCH AND MY VEHICLE SUFFERED MINOR DAMAGE. THE VEHICLE STILL RUNS FINE BUT THE EMERGENCY LIGHT IS STILL ON AND THERE IS NO POWER STEERING. ONLINE RESEARCH SHOWED MOPAR KNOWS THIS IS AN ISSUE WITH 2013-2015 MODELS AND RECALLS EXIST BUT MY VIN SHOWS NO SUCH RECALL. LIVES WILL BE LOST IF THIS ISSUE IS NOT ADDRESSED. MY VEHICLE ONLY HAS 70,000 MILES ON IT AND INSTANT POWER STEERING LOSS ON A FULLY FUNCTIONAL VEHICLE IS VERY CONCERNING. IF SOMEONE IS ON A CURVE AS I WAS THERE IS NO WAY TO NAVIGATE THE SITUATION.

ODI #11352476ELECTRICAL SYSTEM

THE WIRING HARNESS FOR THE DRIVER'S SIDE HEADLIGHT IS FAULTY. IT HAS BEEN REPAIRED AND RECONNECTED SEVERAL TIMES AND THE HEADLIGHT CONTINUE TO TURN OFF WHILE DRIVING. IF IT'S UNPLUGGED AND RECONNECTED IT WILL WORK FOR A WHILE. THIS IS A KNOWN ISSUE AMONGST RAM OWNERS BASED ON MY INTERNET RESEARCH. I CAN'T BELIEVE RAM HAS NOT ALREADY ISSUED A RECALL FOR THIS AS THEY SHOULD KNOW, BASED ON THEIR REPAIRS, THAT THIS WIRING HARNESS IS FAULTY.

ODI #11349093STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING ASSIST INTERMITTENTLY BECAME INOPERABLE, CAUSING THE VEHICLE TO VEER OFF OF THE ROADWAY. THE SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO YORK DODGE CHRYSLER JEEP RAM (500 PRESCOTT LAKES PKWY, PRESCOTT, AZ 86301, 928) 277-8534) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE GEAR RACK NEEDED TO BE REPLACED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE CONTACT STATED THE FAILURE WAS SIMILAR TO THAT OF NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE FAILURE MILEAGE WAS 78,500.

ODI #11348846STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE POWER STEERING WARNING LIGHT ILLUMINATED. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO DARCARS ORANGE PARK CHRYSLER DODGE JEEP RAM (7233 BLANDING BLVD, JACKSONVILLE, FL 32244) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

ODI #11344105STEERING

MY 2013 RAM 1500 LARAMIE LONGHORN WITH 27394 ORIGINAL MILES SUFFERED A POWER STEERING FAILURE. ACCORDING TO THE DEALER TECHNICIAN'S TESTS..."INTERNAL FAULT IN ELECTRONIC POWER STEERING SYSTEM...NEED TO REPLACE STEERING RACK/ EPS MODULE ASSY". FORTUNATELY, I HAPPEN TO BE OFF ROAD WHEN IT FAILED SO IT WAS NOT HAZARDOUS TO ME. I MANAGED TO OPERATE STEERING USING MANUAL POWER TO GET HOME AND LATER TO THE DEALER. IN SEARCHING THE INTERNET, I DISCOVERED 64 COMPLAINTS WITH NHTSA OF MY MODEL YEAR FAILURE OF THE ELECTRONIC POWER STEERING....I ALSO DISCOVERED THAT THERE IS A RECALL FOR THE SAME FAILURES IN MODEL YEARS 2015 AND 2016 RAMS. APPARENTLY MANUFACTURER WAS USING SAME TECHNOLOGY IN MY MODEL YEAR AS IN 2015/ 2016 SO WHY ISN'T THE RECALL APPLICABLE TO MY VEHICLE AND OTHER 2013 RAMS?

ODI #11343658ELECTRICAL SYSTEM

DIGITAL INSTRUMENT PANEL GOES OFF WHILE DRIVING (COMES AND GOES)! THIS PANEL HAS MILEAGE, SPEEDOMETER, OIL CHANGE INFO, TEMPERATURE, ETC. IT WILL STAY OFF AND RANDOMLY COME BACK ON!

ODI #11342969ELECTRICAL SYSTEM

THE INSTRUMENT CLUSTER LIGHTS CONSTANTLY GO IN AND OUT REGARDLESS OF TEMPERATURE OR DAY OR NIGHT.

ODI #11342641ENGINE

CHECK ENGINE LIGHT TURNS ON INDICATING A CYLINDER 5 MISFIRE. REPLACED SPARK PLUG AND IGNITION COIL. MECHANIC SAID LIFTERS IN THESE ENGINES TYPICALLY SEIZE AND DESTROY THE CAMSHAFT. VEHICLE RUNS ROUGH AND SHUTS OFF INTERMITTENTLY. WHEN TRAVELING OVER 50 MPH THERE IS NO ACCELERATION.

ODI #11342035ENGINE

I AM VERY UPSET THAT RAM TRUCKS FROM 2011 TO 2014 HAVE CONSISTENTLY BEEN HAVING ISSUES WITH THE 5TH CYLINDER, (CYL 5 MISFIRE) AND AS TO MY SURPRISE IS A VERY EXPENSIVE REPAIR ILL BE OUT OF AT LEAST OUT OF 3600.00 (THAT I DON'T HAVE, AND DEFINITELY CANNOT AFFORD A NEW VEHICLE) SPECIALLY WITH ALL THE ISSUES THAT ARE GOING ON WITH COVID-19 AND THE ECONOMY. NOT SURE HOW LONG THE REPAIRS WILL HOLD UP BECAUSE FROM THE AMOUNT OF COMPLAINTS, THIS ISSUE NEEDS TO BE A RECALL. ALL THE PEOPLE THAT HAVE DONE THE EXACT SAME REPAIR HAVE ENDED UP REBUILDING THE WHOLE MOTOR OR BUYING A DIFFERENT TRUCK (NOT RAM OF COURSE). I ALWAYS KNOWN THAT HEMI MOTORS ARE GREAT BUT NOW IM DISAPPOINTED

ODI #11341281ELECTRICAL SYSTEM

TL* THE CONTACT'S SON OWNS A 2013 RAM 1500. THE CONTACT STATED THAT DURING HOT WEATHER, THE FUSE BOX OVERHEATED WHICH CAUSED THE BACK UP CAMERA SCREEN TO BE INOPERABLE OR TO BECOME DISTORTED. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING UNIT WAS ALSO INOPERABLE. THE CONTACT REACHED OUT TO POMOCO CHRYSLER JEEP DODGE RAM OF NEWPORT NEWS (12629 JEFFERSON AVE, NEWPORT NEWS, VA 23602) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND A CASE WAS FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

ODI #11340274SUSPENSION

MY TRUCK HAS AN AIR SUSPENSION SYSTEM. THE ISSUE BEGAN WHEN THE FRONT PASSENGER SIDE AIR BAG BEGAN TO LOWER THREE INCHES OVERNIGHT. THEN ON THE HIGHWAY I RECEIVED A MESSAGE FROM THE TRUCK SAYING THE SUSPENSION NEEDED IMMEDIATE ATTENTION. WHEN I GOT TO THE DESTINATION BOTH THE FRONT AND REAR PASSENGER SUSPENSION FAILED AND WAS RIDING ON THE FRAME. I HAVE HAD THE ASCM AND NITROGEN REPLACED, BUT THE BOTH FRONT SUSPENSIONS LOWER 2-3 INCHES WHILE IT SITS OVERNIGHT.

ODI #11338468ENGINE

CAMSHAFT AND CAMSHAFT LIFTERS ARE CAUSING MISFIRE UNDER LOAD (SHAKING BADLY AT 50 MPH). THIS IS THE SECOND TRUCK THAT WE HAVE OWNED WITH THE EXACT SAME ISSUE.

ODI #11338276STEERING

THIS VEHICLE HAS A ELECTRONIC POWER STEERING SYSTEM. THE SYSTEM FAILED WHILE DRIVING ON THE INTERSTATE. AFTER FAILURE IT WAS VIRTUALLY IMPOSSIBLE TO CONTROL THE VEHICLE AT HIGHWAY SPEEDS WITHOUT MANHANDLING THE STEERING WHEEL. I KNOW THERE WERE OTHER RECALLS FOR THE EXACT SAME TYPE OF ISSUE WITH THE SAME RAM TRUCKS.

ODI #11331970ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERAL ELECTRICAL FAILURES WHICH WERE ATTRIBUTABLE TO THE KEYFOB. THE CONTACT STATED HE WAS ON SEVERAL OCCASIONS UNABLE TO TURN THE VEHICLE OFF DUE TO THE FAILURE. ADDITIONALLY, THE VEHICLE WOULD START-UP, LOCK AND UNLOCK THE DOORS INDEPENDENTLY. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF TRI-CITIES (7171 W CANAL DR, KENNEWICK, WA 99336) WHERE THE KEYFOB WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT ATTEMPTED TO USE THE REPLACEMENT KEYFOB HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000. *BF THE CONSUMER HAS STATED THE FAILURE WAS ESTIMATED TO BE LESS THAN 16,00 MILES.*AS

ODI #11330541STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS LATER TAKEN TO BILL BRYAN CHRYSLER DODGE JEEP RAM (3401 US-441, FRUITLAND PARK, FL 34731, (352)702-9103) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS. THE CONTACT WAS PROVIDED AN ESTIMATE OF $3,000 TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,990. *BF*JB

ODI #11330631STEERING

MY EPS SYSTEM FAILED WHILE DRIVING ON STATE HIGHWAYS. I HAD TO USE MANUAL POWER TO STEER THE PICKUP TO GET IT INTO A SAFE AREA. MY DEALER DIAGNOSED THAT THE EPS HAD FAILED AND THEN REPLACED THE UNIT. *TR

ODI #11330213STEERING

POWER STEERING GO OUT THEN COME BACK ON WHILE DRIVING ON STREET AND HIGHWAY. *TR

ODI #11329772ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE

THE COMPUTER SCREEN WILL NOT LIGHT SO YOU CANT USE ANY OF YOUR CONTROLS HAD TO REPLACE BRAKES SHOCKS AND STRUTS AND CALIPERS SUN ROOF WONT OPEN BACK WINDOW WONT OPEN THE ENGINE LIGHT IS ON SAYING LOW OIL PRESSURE BUT THE GAGE ON THE TRUCK SHOWS IT RIGHT IN THE MIDDLE CANT USE THE RADIO OR THE PHONE OR CONTROL THE AIR OR THE HEAT BECAUSE THAT'S ALL ON THE SCREEN THAT WONT LIGHT UP THE BACK UP CAMERA WONT WORK I CHECKED FOR RECALLS ON THE VIN NUMBER IT SAID THERE WAS NONE THE EXHAUST MANIFOLD TICKS SUPER LOUD WHEN YOU FIRST START IT THEN THE NOISE GOES AWAY AFTER THE TRUCK WARMS UP I HAVE PUT NEW TIRES ON IT TWICE I HAVE THE OIL CHANGED EVERY TIME THAT ITS DUE WITH EXPENSIVE ROYAL PURPLE HAD TO PUT A NEW BATTERY IN IT THE TRUCK MIGHT LOOK NICE BUT I WOULD NEVER PURCHASE ANOTHER ONE !!!!!!!!!!! IT HAS BEEN THE WORST VEHICLE I HAVE EVER PURCHASED AND I AM VERY DISAPPOINTED WITH THE TRUCK AND THE EXPERIENCE !!!!!!!!!0 *TR

ODI #11329454STEERING

WE WERE TRAVELING ABOUT 70 MPH ON I75 SOUTH IN FLORIDA WHEN SUDDENLY THE POWER STEERING FAILED. A WARNING FLASHED ON THE SCREEN. ON TURNING THE MOTOR OFF THE POWER STEERING WOULD TEMPORARILY REGAIN FUNCTION ONLY TO AGAIN FAIL IN A SHORT DISTANCE. LEAVING THE TRUCK VERY HARD TO STEER AND COULD POTENTIALLY CAUSE A VERY BAD CRASH. MILEAGE WAS 52,990 AT THE TIME OF FAILURE. *TR

ODI #11327365STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT 70 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ELECTRONIC POWER STEERING FAILED AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 146,000.*DT*JB

ODI #11326723AIR BAGS

MY VEHICLE IS PROMPTING A WARNING SIGN ON THE DASH SCREEN STATING "SERVICE AIRBAG SYSTEM". SINCE IT STARTED, THE SCREEN ON MY DASH STARTED GLITCHING A FEW MINUTES WHILE DRIVING OR IDLING, THEN IT'LL PROMPT THE WARNING STATEMENT AGAIN. NOT SURE IF RELATED, BUT EVER SINCE THAT HAPPENED, ANOTHER ELECTRICAL COMPONENT STARTED ACTING UP SUCH AS MY AIR CONDITIONING AND TPMS LIGHT. THE A/C COMES ON AND OFF WHEN TURNED USING THE COLD. HOWEVER, IF HEAT IS USED, IT SEEMS WORK FINE. THE TPMS I'M NOT SURE IF RELATED, BUT I KNOW ALL THESE SYMPTOMS FOLLOWED AFTER THE AIR BAG WARNING STARTED. I FIRST NOTICED THE ISSUE A FEW MONTH'S BACK WHEN I GOT IN THE TRUCK AND STARTED IT. A WEEK AFTER, THE A/C STARTED ACTING UP. I'M APPALLED TO FIND OUT THAT THIS WASN'T A PART OF THE AIRBAG SAFETY RECALL. I'VE LOOKED UP THE ISSUE AND FOUND THAT THERE ARE MANY OTHER CUSTOMERS EXPERIENCING THIS SAME PROBLEM WITH THEIR VEHICLES. SO FAR, I'VE BEEN FORTUNATE TO NOT HAVE AN INCIDENT YET, BUT I'M ALSO TERRIFIED THERE MIGHT BE ONE IN THE FUTURE. ANY HELP FROM THE NHTSA WOULD BE GREATLY APPRECIATED. *TR

ODI #11326321STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE STEERING CEASED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE STEERING RETURNED TO NORMAL OPERATION AFTER APPROXIMATELY 45 SECONDS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V287000 (ELECTRONIC STABILITY CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,259.

ODI #11326177STEERING

TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE ELECTRICAL POWER STEERING FAILED WHILE HIS DAUGHTER WAS MOVING THE VEHICLE OUT OF THE DRIVEWAY AND THE VEHICLE BECAME DIFFICULT TO STEER. THE CHECK POWER STEERING WARNING LIGHT WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE MAIN SECURITY MODULE CAUSED THE POWER STEERING FAILURE AND NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,669.

ODI #11324505STEERING

RECENTLY,, AFTER DRIVING OUT TO CAPTIVA ISLAND IN FORT MYERS, I GOT BACK IN MY 2013 RAM 1500 TRUCK (A HEMI) AND HAD NO POWER STEERING. I HAD TO MANAGE DRIVING OVER BRIDGES AND WATER WAYS TO GET BACK HOME WITH GREAT DIFFICULTY. IF THIS HAD HAPPENED WHILE I WAS ON THE BRIDGE OVER WATER IT COULD HAVE BEEN QUITE SCARY. ON INVESTIGATING SAW THAT THIS HAS BEEN A SAFETY RECALL ITEM ON LATER MODELS LIKE 2015 AND 2016, WHY NOT THE 2013. IT IS THE SAME PART AND WAS THE FIRST YEAR FOR THE ELECTRONIC POWER STEERING ASSIST. THIS IS COSTING $2300.00 TO FIX AS THE WHOLE RACK AND PINION STEERING NEEDS REPLACING. THE MOST EXPENSIVE THING POSSIBLE AS WELL AS BEING A GRAVE SAFETY ISSUE. PLEASE INVESTIGATE THIS. THE TRUCK HAS LESS THAN 60,000 MILES. *TR

ODI #11324282AIR BAGS

I BUY THIS VEHICLE AND THE DEALER POST TO BE FIXED BUT I HAD TO WAIT 3 WEEKS TO DO THE REPAIR AND THE LIGHT IS STILL ON ON AIR BAG SYSTEM. SINCE WE BUY THE TRUCK IT WAS LIKE THAT. *TR

ODI #11324289WHEELS

MY TPMS INDICATOR DASH LIGHT CONTINUES TO ILLUMINATE AND THEN TURN THEMSELVES OFF AT THEIR OWN CHOOSING. I CONFIRMED MY TIRE PRESSURE READINGS ARE ACCURATE WITH A PRESSURE GAUGE AND MY TIRE PRESSURE IS BELOW THE TIRE OR VEHICLE DOOR FRAME RECOMMENDED TIRE AIR PRESSURE. THERE IS NO BEARING ON WHETHER OR NOT THE AMBIENT AIR TEMPERATURE IS ABOVE OR BELOW A CERTAIN TEMPERATURE. MY TIRES ARE OEM STOCK TIRE SIZE RECOMMENDED FOR MY VEHICLE. I REPLACED THE TPMS DEVICES WHEN I BOUGHT MY NEW TIRES 1.5 YEARS AGO. *TR

ODI #11321434ENGINE

BOLTS HOLDING EXHAUST MANIFOLD TO ENGINE BLOCK BROKE ON BOTH SIDES. THIS LEADS TO EXHAUST LEAK, AS WELL AND A TICKING AND ROUGH IDLE FROM COLD START.

ODI #11320819ELECTRICAL SYSTEM,AIR BAGS

CONSTANT ELECTRICAL ISSUES. AIR BAG LIGHT CAME ON MULTIPLE TIMES BEFORE FINALLY BEING REPAIRED. AC/HEATER MOTOR WENT OUT 4 TIMES BEFORE IT WAS DETERMINED THE WIRING HARNESS HAD BURNT. HEATER WOULD GO ON AND OFF ON IT'S OWN

ODI #11320713AIR BAGS,SEAT BELTS,SEATS

THE PASSENGER OCCUPANCY SENSOR DOES NOT WORK PROPERLY WHICH DISABLES THE AIRBAG EVEN IF SOMEBODY IS RIDING AND THE PASSENGER SIDE BECAUSE THE VEHICLE THINKS NOBODY IS THERE THIS COULD POTENTIALLY BE FATAL FOR THE PASSENGER DURING A CRASH I FOUND THIS OUT WHEN A PASSENGER UNBUCKLED THE SEAT BELT (THIS HAPPENS WHILE DRIVING OR STATIONARY) THE CHIME/ LIGHT DID NOT COME ON AFTER FURTHER INSPECTION I FOUND THAT THE IN THE SEAT PAD SENSOR MUST BE FAULTY I'VE REACHED OUT TO RAM THEY HAVE NO INTENTIONS OF REPAIRING THE FAULTY SAFETY EQUIPMENT.

ODI #11319586AIR BAGS

I HAVE A WARNING LIGHT LIT UP FOR THE AIR BAGS AND THE MESSAGE ON THE SAVED MESSAGES SAYS SERVICE AIR BAGS. THE AIR BAGS HAVE NEVER DEPLOYED FOR ANY REASON. THE WARNING LIGHT CAME ON WHEN I STARTED THE TRUCK FOR THE FIRST TIME IT WASN'T MOVING WHEN THE LIGHT FIRST CAME ON.

ODI #11318393STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME FIRM AND HARD TO TURN. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT CALLED ALAN JAY CHRYSLER DODGE RAM JEEP LOCATED AT (1401 US-17, WAUCHULA, FL 33873, (863) 773-4744) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 126,200.

ODI #11317479STEERING

WHILE ENTERING THE INTERSTATE ON 2/22/2020 MY TRUCK LOST THE ABILITY TO STEER. A WARNING LIGHT ON THE DASH ILLUMINATED STATING "SERVICE POWER STEERING" MY TRUCK IS EQUIPPED WITH ELECTRONIC POWER STEERING (EPS). I WAS ABLE TO MANHANDLE THE TRUCK TO THE SIDE OF THE ROAD BUT NEARLY GOING INTO THE DITCH. AFTER LOOKING UNDER THE HOOD TO SEE IF ANYTHING IS WRONG AND FINDING NOTHING I MADE MY WAY BACK HOME SLOWLY WITH MY FLASHERS ON. MY TRUCK HAS BEEN PARKED IN THE GARAGE EVER SINCE AND THE POWER STEERING HAS NOT RETURNED. ALL FUSES HAVE BEEN CHECKED AND APPEAR GOOD. I JUST TURNED 41,000 MILES ON IT. I HAVE READ MANY ARTICLES ABOUT THIS BEING A HUGE PROBLEM FOR MANY OTHER RAM OWNERS WITH THE SAME YEAR MODELS AS MINE AND ALSO NEWER MODEL YEARS. THIS IS EXACTLY THE SAME ISSUE AS THE S19 RECALL FOR 2015-2016 DODGE RAMS FILED 07/2016. IF MY WIFE OR SON HAD BEEN DRIVING THE VEHICLE AT THE TIME OF THIS INCIDENT, THIS COULD HAVE RESULTED DIFFERENTLY, POSSIBLE ACCIDENT, INJURY OR EVEN WORSE, DEATH, TO THEM OR SOMEONE ELSE.

ODI #11317537POWER TRAIN

EXHAUST MANIFOLD BOTLS BREAKING. DEALER FIXED ONCE UNDER WARRANTY, NOW ITS BACK AGAIN. THIS IS A CONTINUAL PROBLEM. THE PROBLEM IS EXTREMELY COMMON AMOUNG THE HEMI TRUCKS AND NEEDS TO BE ADDRESSED.

ODI #11316744SUSPENSION

IMMEDIATE AIR SUSPENSION SERVICE REQUIRED IMMEDIATELY LIGHT COMES ON. THE VEHICLE BOUNCES SO BAD IT IS HARD TO DRIVE. TOOK TRUCK IN 5 TIMES FOR SERVICE AT DEALER AND STILL NOT FIXED

ODI #11310858ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC)FIRE

I WAS SHOPPING IN IKEA AT ATLANTIC STATION WHEN I CAME OUT I SAW FIRE TRUCKS IN THE PARKING LOT JUST TO WALK UP AND FIND THAT MY TRUCK WAS ON FIRE AND THE FIRE DEPARTMENT WAS PUTTING OUT THE FIRE.

ODI #11310862STEERING

HAVE A 2013 SLT 1500 THAT WE PURCHASED USED ABOUT 2 YEARS AGO IT CURRENTLY HAS 68491 IN MILES. THE POWER STEERING HAS CEASED WORKING. WHILE BACKING I RECEIVED A SERVICE POWER STEERING WARNING ON THE DASH AND THEN NO POWER STEERING. MY WIFE DROVE THIS TRUCK THE DAY BEFORE THIS OCCURRED HAD THIS HAPPENED WHILE SHE WAS DRIVING WE LIVE IN THE COUNTRY AND THERE ARE LOTS OF CURVES IN OUR ROADS THIS COULD HAVE BEEN SERIOUS. THERE NEEDS TO BE SOMETHING DONE IF EPS IS GOING TO CONTINUE TO BE USED SOME TYPE OF PRE-WARNING OR SAFETY ASSIST IN ADDITION TO EPS.

ODI #11309823ELECTRICAL SYSTEM

SERVICE ELECTRIC BRAKE COMES ON INTERMITTENTLY A COUPLE OF TIME A DAY AND SOMETIMES SCREEN GOES BLACK WHILE DRIVING

ODI #11309267SUSPENSION

WHILE DRIVING ON MY HE HIGHWAY MY TRUCK LOWERS TO THE BUMPER STOPS AND HAS NO SUSPENSION MAKING IT DIFFICULT TO STEER. THEY'RE SAYING IT IS THE WHOLE AIR SUSPENSION WHICH THEY JUST THROW A NEW PART AT AND RELEASE IT TO ME TO DRIVE WITHOUT REALLY FIXING IT.. MY TRUCK WAS PURCHASED IN SEPTEMBER 2019 WITH A MOPAR MAX CARE EXTENDED WARRANTY. WHEN THE EVENT HAPPENED IN NOVEMBER THE FIRST TIME, I HAD IT TAKEN INTO RAZZARI DODGE WHERE EXTENDED WARRANTY WAS PURCHASED. IT HAS NOW BEEN IN THERE FOR THE 6TH TIME. I TOOK IT BACK JANUARY 28TH AND IS STILL THERE. EACH TIME THEY'VE GIVEN IT BACK SAYING IT WAS REPAIRED, I HAVE ALMOST WREAKED ON THE FREEWAY EACH TIME.. THEY HAVE BEEN WORKING WITH THE DODGE STAR ENGINEERS BUT WON'T GIVE ME THE INFORMATION ON MY VEHICLE SAFETY.

ODI #11308863UNKNOWN OR OTHER

MY 2013 RAM1500 HAD A VEHICLE RECALL FOR THE TRANSMISSION SHIFTER LOCKING PIN. AS A RESULT OF THIS DEFECT, MY GEARSHIFT SHIFTED GEARS WHEN THE BRAKE PEDAL WAS NOT DEPRESSED AND AS A RESULT MY TRUCK IS NOW STUCK IN 4TH GEAR. THIS DAMAGE THAT WAS CAUSED AS A RESULT OF FAULTY EQUIPMENT PRESENTS A SAFETY HAZARD BECAUSE THE TRUCK HAS NO RESPONSE TIME AND CAN NOT KEEP UP WITH THE FLOW OF TRAFFIC. NOR CAN THE TRUCK EFFECTIVELY TRANSIT ANY ROAD RESEMBLING AN APPRECIABLE INCLINE DUE TO BE STUCK IN 4TH GEAR. THE I BROUGHT MY TRUCK TO THE DEALER (CARS PLUS GUAM) YESTERDAY REGARDING RAM RECALL T79 AND DETAILED ALL OF THIS TO THEM. THEY REFUSE TO ADDRESS THE ISSUE, AND HAVE NOT RESOLVED OTHER ISSUES WITH THE BODY CONTROL MODULE. I KNOW SEE ONLINE THAT THEY HAVE CLOSED OUT MY RECALLS LISTING THEM AS REPAIRED. THEY HAVE CALLED ME TO COME PICK UP THE VEHICLE. BUT I AM NOT AT ALL SATISFIED THAT ALL PROPER ACTIONS AND MANUFACTURER REPAIRS HAVE BEEN COMPLETED. I AM STILL STUCK WITH AN UNSAFE OPERATING CONDITION AS A RESULT OF DEFECTIVE MANUFACTURED EQUIPMENT.

ODI #11308870UNKNOWN OR OTHER,VISIBILITY/WIPER

THE HEATER CORE WAS LEAKING. DRIVING ON THE EXPRESSWAY IN THE MIDDLE OF WINTER THE HEATER CORE STARTED LEAKING AND MY WINDOWS INSTANTLY FOGGED OVER NOT ALLOWING ME TO SEE OUT OF THE WINDSHIELD OR SIDE WINDOWS. I HAD TO PULL OVER TO THE SHOULDER TO CLEAR MY WINDOWS. AFTER THAT I NOTICED THAT I HAD LITTLE TO NO HEAT IN THE TRUCK AND STARTED TO SMELL THE ANTIFREEZE INSIDE OF THE TRUCK. CALLED DEALER THEY QUOTED $1200-1500 FOR REPAIR. I ASKED IF THEY HAD ISSUES WITH THAT HAPPENING AND THEY STATED THAT THEY WOULD GET 2-3 TRUCKS EVERY WINTER. I HAD THE REPAIR DONE BY A INDEPENDENT SHOP WHICH WAS CHEAPER. ALSO HAVE A CO WORK WITH SAME TRUCK YEAR AND A WEEK AFTER MINE WENT SO DID HIS.

ODI #11306436ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEMCRASH

MY TRUCK WILL NOT START, IT WON'T EVEN TURN ON.IT CONTINUOUSLY SAYS CHECK THE FUEL CAP AND THE CHECK ENGINE LIGHT WILL TURN ON BUT ABSOLUTELY NOTHING IS WRONG WITH IT (BEFORE IT STARTED TO ACT UP). EVEN THOUGH IT SEEMS LIKE THE BATTERIES DEAD AND WE KNOW IT WON'T TURN ON IT'S STILL MAKING A LOUD LIKE CLICKING OR KNOCKING NOISE. IT WILL STOP FOR A MINUTE AND THEN START AGAIN. I'VE NEVER HEARD A CAR DO THAT BEFORE SO I DON'T THINK THAT'S NORMAL. MY CLICKER KEY WON'T EVEN WORK TO LOCK OR UNLOCK OR EVEN SET THE PANIC OFF.

ODI #11306228ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEM

I TRIED THIS ONCE AND LOST IT DOWNLOADING A PICTURE. I HAD A PROBLEM PUTTING GAS IN MY TRUCK. IT KEPT MAKING THE GAS PUMP POP. EVENTUALLY IT TOOK 30-40 MIN TO GET GAS IN IT. I STARTED USING A 5 GALLON GAS CAN TO GET GAS IN IT. I TOOK IT TO MY MECHANIC AND IT COST OVER A THOUSAND DOLLARS TO FIX. ALSO I HAD A PROBLEM WITH MY TAILGATE OPENING WHILE I WAS DRIVING, ONE OF THE TIMES A TRAILER WAS ATTACHED AND IT OPENED AN HIT THE HITCH AND DENTED IT MAKING IT HARD TO OPEN IT. ONE DAY I STOPPED AT A BUSINESS ON JOPPA RD IN PERRY HALL TO PICK UP 2 LAWNMOWERS AND WHEN I PULLED OUT ON JOPPA ROAD AND THE TAILGATE POPPED OPEN AGAIN AND THE MOWERS FELL OUT AND STARTED GRILLING DOWN THE ROAD AND LUCKILY THE OWNER OF THE BUSINESS SAW IT HAPPEN AND HELPED ME CATCH THEM BEFORE THEY CAUSED AND ACCIDENT. I'M NOT GOING TO TRY TO DOWNLOAD A PICTURE BECAUSE I DON'T WANT TO LOSE THIS AGAIN. I NEVER GOT RECALLS ON THESE THINGS UNTIL AFTER THESE THINGS HAPPENED

ODI #11306330SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER

MY 2013 RAM HAS A CONSTANT VIBRATION WHICH STARTS AT AROUND 40MPH AND CONTINUES ALL THE WAY UP TO 75+ MPH. I'VE REPLACED ALL 4 TIRES 3 TIMES. THE LAST SET ARE MICHELIN. ON ALL 3 SETS OF NEW TIRES I HAD THEM BALANCED A TOTAL OF OVER 15 TIMES. HAD ROAD FORCE TESTING DONE ON THE NEWEST SET 5 TIMES. I STILL FEEL THE VIBRATION. I BOUGHT THE TIRES AND HAD THEM ROAD FORCE BALANCED BY A NATIONAL TIRE CHAIN. THEN I TOOK THE TRUCK TO A LOCAL DODGE DEALER/SERVICE CENTER. THEY ROAD FORCE BALANCED THE TIRES TWICE AND TOLD ME THE PROBLEM WASN'T THE TIRES OR RIMS. THEN I TOOK THE TRUCK BACK TO THE STORE WHERE I BOUGH THE TIRES, THEY ROAD FORCE BALANCED THEM AGAIN AND STILL I FEEL THE VIBRATION. THE SERVICE MANAGERS AT BOTH LOCATIONS SAID THAT THEY PERSONALLY DROVE THE TRUCK FOR A ROAD TEST AND THEY BOTH SAID THEY COULDN'T FEEL THE VIBRATION. BELIEVE ME, IT REALLY SHAKES. IT'S ANNOYING AND I'M SURE IT'S NOT GOOD FOR THE TRUCK OVERALL. THE TRUCK HAS ONLY 122,000 MILES ON IT AND HAS BEEN VIBRATING FOR ABOUT 100,000 MILES. I BOUGHT THE TRUCK NEW AND PURCHASED THE UNLIMITED WARRANTY. UNLIMITED. THIS PROBLEM SHOULD BE COVERED BY THE DODGE WARRANTY, SO I DON'T UNDERSTAND WHY THE DEALER WOULDN'T GET TO THE ROOT OF THE PROBLEM. I REALLY LIKE THE TRUCK, BUT THIS VIBRATION PROBLEM IS MAKING ME VERY ANGRY. IS THERE A RECALL THAT ADDRESSES THIS PROBLEM? IF NOT, WHAT SHOULD MY NEXT STEP BE? THANK YOU IN ADVANCE FOR YOUR CONSIDERATION AND HELP.

ODI #11302900SUSPENSION

4 CORNER AIR BAG SUSPENSION DROPPED TO THE FRAME BUMPERS. THE FRONT SLOWLY LOWERED WHILE DRIVING AND THEN AFTER PARKING THE REAR DROPPED. CAN'T DRIVE BECAUSE THE TIRES ARE RUBBING.

ODI #11302555ELECTRICAL SYSTEM

MY TRUCK WAS BACKED INTO MY DRIVEWAY, PARKED OVERNIGHT, AND WOULD NOT RESPOND TO KEY FOB. I TRIED SECOND FOB, ALSO HAD NO RESPONSE. I MANUALLY OPENED DOOR AND TRUCK WOULD NOT RESPOND IN ANY WAY. I CALL ROAD SIDE ASSISTANCE. TOW TRUCK JUMPED BATTERY, WHICH ALLOWED TRUCK TO START, BUT PROMPTLY DIED ONCE CABLES WERE REMOVED. TOW TRUCK TOWED VEHICLE TO DODGE DEALERSHIP FOR ASSESSMENT. INITIAL DIAGNOSES WAS FAILED ALTERNATOR. HOWEVER, ONCE ALTERNATOR WAS REPLACED, SEVERAL OTHER ISSUES AROSE, IMMEDIATELY. THE PDC AND CABLE, BATTERY AS WELL AS WIPER MOTOR, AMONG OTHER ITEMS IN LINE, WERE ALSO DAMAGED. SMOKE INSTANTLY FILLED ENGINE COMPARTMENT. THE MECHANIC STATED THAT IT APPEARED THAT VOLTAGE HAD BEEN BACKFED THUS CAUSING EXTENSIVE DAMAGE NOT NOTED EARLIER. THE DEALERSHIP THINKS THAT IF THEY SUBMITT ADDITIONAL REPAIR REQUESTS TO MOPAR, BEYOND ALTERNATOR FAILURE, THAT THIS WILL RESULT IN NON PAYMENT BY MY EXTENDED, LIFETIME WARRANTY PACKAGE I PURCHASED WITH VEHICLE. I HAVE THE DAMAGED PDC BUT WAS NOT ALLOWED TO KEEP OTHER ITEMS. I ALSO HAVE PHOTOS OF ITEMS REPLACED. MY INSURANCE COMPANY STATED THAT THIS PDC ISSUE TO BE A KNOWN ISSUE WITH THIS MAKE AND MODEL. I'VE HAD ELECTRICAL PROBLEMS SINCE AUGUST, BEGINNING WITH TRANSMISSION CELANOID AS WELL AS FAILURE TO RECOGNIZE KEY FOB. OTHER ISSUES SINCE, WHICH ALSO APPEAR TO BE ELECTRICAL ISSUES, HAVE RESULTED IN NUMEROUS DAYS OFF WORK, $100 DEDUCTIBLES BEING PAID, AND FRUSTRATING HOURS ON THE PHONE WITH INSURANCE COMPANIES, BOTH MINE AND THE TOW TRUCK.

ODI #11302316STRUCTURE

PAINT BUBBLING ON PASSENGER SIDE BELOW RADIO ANTENNA, NOTICED RIGHT AT THE END OF THE 5 YEAR WARRANTY PERIOD. HOWEVER, NO RUST AT THAT TIME, BUT NOW PAINT IS STARTING TO FRACTURE AND RUST WILL BE EVIDENT IN THE NEAR FUTURE. FEEL THIS IS A DEFECT DUE TO A COUPLE POSSIBLE REASONS. FIRST, THERE COULD BE A DEFECT IN THE SEAL AROUND THE ANTENNA THAT LET IN MOISTURE WHICH EVENTUALLY CAUSED A BREAKDOWN OF THE BODY FROM THE INSIDE OUT. SECOND, THERE IS SOUND DEADENING FOAM THAT TRAPPED MOISTURE CAUSING THE BREAKDOWN OF THE BODY FROM THE INSIDE OUT.

ODI #11301614STEERING

TRUCK HAS A TYPE OF ELECTRIC ASSISTED STEERING. WHILE DRIVING STEERING JUST QUITS WORKING AND VERY DIFFICULT TO TURN, TAKES A LOT OF STRENGTH, VERY DANGEROUS, ESPECIALLY AT SPEED. AFTER SHUTTING OFF IGNITION, IT WILL SOMETIMES RETURN TO NORMAL, BUT WILL AGAIN JUST UNEXPECTEDLY STOP WORKING, VERY DANGEROUS ESPECIALLY FOR PEOPLE THAT DO NOT POSSESS ABOVE AVERAGE ARM STRENGTH

ODI #11301294SUSPENSION

THE AIR RIDE SUSPENSION DOESN'T WORK IN COLD WEATHER AND IT DROPS TO THE BUMP STOPS AND RIDE IS TERRIBLE. AND KEEPS BLOWING FUSES MANY MANY TIMES WHEN TEMPERATURE IS BELOW 30 DEGREES

ODI #11300629ELECTRICAL SYSTEM

ELECTRIC DOOR LOCKS WORK INTERMITTENTLY ON THE FOUR DOOR OF THE CAB. IT IS NOT A DOOR ACTUATOR ISSUE AS THE DOORS LOCK AND UNLOCK IN AN UNUSUAL PATTERN. IT APPEARS TO BE RELATED TO A CONTROL MODULE. THIS DOOR LOCK AND UNLOCK ISSUE COULD INTERFERE WITH CHILD SAFETY LOCKS AS I SEE IT. THERE ARE MULTIPLE REPORTS OF THIS ISSUE WITH OTHER OWNERS AS EVIDENCED WITH ONLINE SEARCHES.

ODI #11300690ELECTRICAL SYSTEM

MY 2013 RAM WILL LOCK THE DOORS RANDOMLY, WITH NO ONE IN IT OR NEAR IT. ITS HAPPENED MANY TIMES, NOW I HAVE TO LEAVE A WINDOW DOWN IF IM JUST UNLOADING THE BACK, OR CARRY A SPARE KEY. I'VE BEEN WORKING IN THE YARD, KEYS NOT EVEN ON ME, AND I HEAR "CLICK" AND ALL THE DOORS ARE LOCKED. THIS IS A SAFETY HAZARD AS I COULD GET LOCKED OUT SOMEWHERE. I LIVE IN DEEP WOODS, THERE ARE NO NEIGHBORS TO HAVE A CONFLICTING KEY, SO TO SPEAK. I HAVE ALMOST BEEN LOCKED OUT SEVERAL TIMES, BUT HAVE EITHER HAD A SPARE KEY, OR LEFT THE WINDOW DOWN WHILE PUMPING GAS, ETC. THIS HAPPENS WITH THE MOTOR OFF, NO ONE IN THE CAR, KEY FOB MAY BE IN MY POCKET OR 100 YARDS AWAY IN THE HOUSE IN A DRAWER. HAPPENED AGAIN YESTERDAY, TRUCK HADNT EVEN BEEN DRIVEN, I WAS OUT SHOVELING SNOW AND I HEAR "CLICK", ALL LOCKED UP AGAIN.

ODI #11300516ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

MY VEHICLE HAS BEEN GIVING TROUBLE FOR THE PAST 3 MONTHS, WITH THE ELECTRICAL PANEL GOING OFF WHILE DRIVING ON STREETS AND HIGHWAYS, NOT BEING ABLE TO CONTROL SPEED OR BRAKES, WINDSHIELD WIPERS COMING ON RANDOMLY, SIGNALS NOT WORKING, FALSE ALARMS FOR WASHER FLUID, RADIO AND BLUETOOTH SHUTTING DOWN AND CAR SHUTTING DOWN AND NOT STARTING ALTOGETHER. I'VE TAKEN IT TO 3 DIFFERENT SHOPS AND MECHANICS, WHO ALL HAD A HARD TIME DIAGNOSING AND FIXING THE PROBLEMS. I'VE HAD TO SPENT A LOT OF MONEY ON TOW TRUCKS AND REPAIRS, AND AM NOT CONVINCED THE ISSUES ARE ADEQUATELY REPAIRED. I ALSO FIRMLY BELIEVE THIS IS AND SHOULD BE A RECALL ISSUE. THE PREVIOUS SECTION WOULD NOT LET ME CHOOSE ALL THE ISSUES BUT I'VE HAD PROBLEMS WITH AIR BAG, BRAKES, ELEC. STABILITY CONTROL, ELECTRICAL, ENGINE, FUEL/PROPULSION SYSTEM, LIGHTING, POWER TRAIN, SPEED CONTROL, STEERING, SUSPENSION, VISIBILITY/WIPER AND WHEELS.

ODI #11297864STEERING

THE POWER STEERING FAILED ON MY WIFE WHILE SHE WAS DRIVING. THIS PROBLEM IS THE SAME PROBLEM AS THE 2015 RAM RECALL. WHY DO WE NOT QUALIFY FOR RECALL. LUCKILY SHE WAS ABLE TO STOP AND NOT CRASH. WHAT IS BEING DONE ABOUT THIS?

ODI #11292423ELECTRICAL SYSTEM

NONE OF CONTROLS ON STEERING COLUMN ARE WORKING. FIRST THE CRUISE CONTROL STOPPED.. REPLACED THE FUSE IT LOOKED BURNT OUT. DID NOT SOLVE. THEN RADIO CONTROLS QUIT ALONG WITH LEFT SIDE DASH CONTROLS. WHILE DRIVING THE CRUISE WAS NOT WORKING. THE RADIO WHILE DRIVING AND THE LEFT SIDE DASH CONTROLS WORKED WHILE SITTING G I. DRIVEWAY BUT WHEN I MOVED THEY FROZE.

ODI #11290252EXTERIOR LIGHTING

FRONT HEADLIGHT ASSEMBLIES CONDENSATION, WILL NOT GO AWAY

ODI #11288004SERVICE BRAKES

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE BRAKES FAILED TO RELEASE AND THE CYLINDER WAS NOT RELEASING THE BRAKE FLUID. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ADDITION, THE REAR BRAKE PADS WERE OVERHEATING AND PRODUCED A VERY STRONG BURNING ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN RELEASED A LITTLE BIT OF THE FLUID. AFTERWARDS, THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE CONTACT CALLED HUNTINGTON BEACH CHRYSLER DODGE JEEP RAM (16701 BEACH BLVD, HUNTINGTON, CA 92647, (714) 841-3999) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,026.

ODI #11287115AIR BAGS

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING 25 MPH, THE PASSENGER SIDE CURTAIN AND SIDE AIR BAGS DEPLOYED, AS WELL AS THE SEAT BELT PRETENSIONER, WITHOUT WARNING OR AN IMPACT OCCURRING. THE VEHICLE WAS TAKEN TO NATIONAL DODGE CHRYSLER JEEP RAM (2223 N MARINE BLVD, JACKSONVILLE, NC 28546, (844) 872-2972) WHERE THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT A TECHNICIAN WOULD BE SENT OUT IN TWO DAYS TO INSPECT THE VEHICLE. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 69,195.

ODI #11286814STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE MESSAGE CENTER DISPLAYED "POWER STEERING FLUID LOW" AND THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. ROB LAMBDIN'S UNIVERSITY DODGE (5456 UNIVERSITY DR, DAVIE, FL 33328) WAS CONTACTED AND RECOMMENDED THAT THE VEHICLE BE TOWED TO THEIR FACILITY. THE DEALER DETERMINED THAT THE ELECTRIC POWER STEERING UNIT AND HARNES NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 71381486. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,824.

ODI #11286754ELECTRICAL SYSTEM

MY ENTIRE DASH, RADIO AND ALL ELECTRONICS IN TRUCK SHUT DOWN WHILE DRIVING. I CAN STILL DRIVE THE TRUCK AS THE ENGINE, STEERING AND BRAKING STILL WORKS. THE DASH CYCLES LIKE I HAVE JUST TURNED THE TURN ON. I HAVEN'T BEEN ABLE TO CATCH THIS ON VIDEO AS IT HAPPENS AND SCARES ME SO I KEEP WATCHING THE ROAD. I HAVE TAKEN IT TO THE DEALER AND THEY CAN'T REPLICATED IT. I HAVEN'T BEEN ABLE TO PIN DOWN WHY IT HAPPENS YET IT SEEMS TO BE HAPPENING MORE OFTENT. NOW MY DASH LIGHTS ARE STARTING TO FLICKER AND FLASH. THIS IS VERY VERY DISTRACTING ESPECIALLY AT NIGHT. I HAVE VIDEO OF THIS HAPPENING.

ODI #11283095POWER TRAIN

TWO SEPARATE OCCASIONS, FIRST INCIDENT PUT VEHICLE INTO PARK LEFT RUNNING CAME BACK TO VEHICLE AND IT HAD ROLLED FORWARD INTO FRONT OF GARAGE. SECOND INCIDENT PARKED TURNED VEHICLE OFF AT TOP OF DRIVEWAY WOKE UP NEXT MORNING TO FIND VEHICLE AT BOTTOM OF THE DRIVEWAY.

ODI #11282933STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE CONTACT WAS DRIVING AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT PARKED IN A NEARBY PARKING LOT AND THE POWER STEERING WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,969.

ODI #11282407UNKNOWN OR OTHER

I AGREED TO PURCHASE THIS TRUCK, BUT IT HAD A RECALL ON THE TAILGATE. WHEN I GOT HOME I COULDN'T QUITE USE THE TAILGATE. THE DEALER IS SAYING TO YOU THE NATIONAL HIGHWAY THAT THEY FIXED IT AND THEY WILL GET PAID FOR IT. I AS THE CUSTOMER WILL HAVE TO FIGHT OR HAVE TROUBLES DOWN THE ROAD, LITERALLY! THEY CHECKED OFF THE REPAIR AND HAVE BEEN RUSHING ME TO SIGN OVER THE TITLE. GARBER SAGINAW, MI IS THE DEALER

ODI #11281529ELECTRICAL SYSTEM

INTERIOR DOOR LOCK/UNLOCK BUTTON LOCATED ON INTERIOR DRIVERS DOOR PANEL WILL NOT FUNCTION, I.E. WILL NOT LOCK, UNLOCK THE DOORS. KEY FOB WILL LOCK/UNLOCK DOORS, BUT NOT DOOR PANEL BUTTONS AT ANY TIME, MOVING OR STATIONARY. WINDOW FUNCTION BUTTONS WERE NOT WORKING, BUT HAVE STARTED WORKING ON THEIR OWN. BUT THE INABILITY TO LOCK OR UNLOCK THE DOORS SEEMS LIKE A HUGE SAFETY FACTOR. THEY DID WORK INITIALLY, SUDDENLY STOPPED WORKING RECENTLY.

ODI #11281368STEERING

WAS NAVIGATION THROUGH A PARKING LOT WHEN THE ELECTRIC POWER STEERING FAILED RESULTING IN ALMOST ZERO ABILITY TO TURN THE TRUCK. THANKFULLY I WAS GOING SLOW AND ABLE TO STOP IMMEDIATELY. SHUT THE TRUCK OFF AND RESTARTED, EPS WAS FUNCTIONING NORMAL. WAS ABLE TO MAKE IT HOME. NEXT TIME STARTING TRUCK, EPS IS NON FUNTIONAL. IT IS LITERALLY ALMOST IMPOSSIBLE TO STEER THIS TRUCK. IT DOES NOT REVERT TO MANUAL STEERING. I CURRENTLY MULTIPLE MANUAL STEERING VEHICLES AND THE RAM IS INFINITELY HARDER TO STEER EVEN WHILE IN MOTION. I PURCHASED THE VEHICLE NEW AND IT CURRENTLY ONLY HAS ROUGHLY 23K MILES ON IT. HAS HARDLY EVER EVEN BEEN RAINED ON. RAM HAS ACTIVE RECALLS FOR EPS ISSUES FOR LATER MODELS BUT REFUSES TO ADDRESS EARLIER MODELS.

ODI #11281033STEERINGCRASH

WHILE DRIVING DOWN THE ROAD THE ELECTRONIC STEERING WENT OUT WHILE I WAS IN A TURN I COULD NOT STEER THE VEHICLE AND THIS CAUSED ME TO CROSS INTO ONCOMING TRAFFIC AND SLIDE OFF THE ROAD BEFORE I COULD STOP. AFTER 30 MIN OF TRYING TO RESTART THE VEHICLE THE MESSAGE TO SERVICE THE EPS SYSTEM WAS GONE AND I WAS ABLE TO DRIVE IT TO THE DEALERSHIP AS I WAS PULLING INTO THE DEALER IT HAPPENED AGAIN AND ALMOST HIT NEW VEHICLES IN THE LOT. THE TECHNICIAN SCANNED THE VEHICLE AND REPORTED THAT FCA WAS OR IS ISSUING A VB9 RECALL TO FIX THIS PROBLEM, THEY WILL NOT AUTHORIZE MY VEHICLE TO BE FIXED AND NO ONE HAS CALLED ME SINCE I GOT A CASE NUMBER ON FRIDAY THE CASE NUMBER IS 68148835

ODI #11279749STEERING

UPON STARTING ENGINE AND BACKING FROM CARPORT I NOTICED STEERING WAS STIFF AND 'SERVICE POWER STEERING' NOTICE AND SYMBOL WERE DISPLAYED ON DASH. ABSOLUTELY NO ELECTRIC POWER STEERING ASSIST. TRIED RESTARTING ENGINE BUT PROBLEM PERSISTED. I HAD NO WARNING SIGNS WHATSOEVER, AS THE POWER STEERING HAD BEEN OPERATING EXACTLY AS USUAL THE EVENING BEFORE. THANKFULLY THE FAILURE HAPPENED AS I STARTED THE VEHICLE INSTEAD OF NEGOTIATING A CURVE OR DRIVING IN TRAFFIC. THIS FAILURE HAPPENED WITH APPROXIMATELY 46,000 MILES ON THE VEHICLE. THESE MILES WERE ALMOST EXCLUSIVELY NORMAL HIGHWAY MILES ON GOOD, POTHOLE AND CONSTRUCTION FREE ROADS. A PART AS INTEGRAL TO THE SAFETY AND OPERATION OF A VEHICLE AS THE ENTIRE STEERING RACK SHOULD NOT FAIL WITHIN 46,000 MILES WITHOUT SOME RESPONSIBILITY SHOULDERED BY THE MANUFACTURER, IN MY OPINION. THE STEERING RACK ALONE WAS $1875.00 NOT INCLUDING LABOR OR TAXES.

ODI #11279713STEERING

WHILE BACKING INTO MY PARKING SPACE AT WORK MY 2013 RAM 1500 EXPRESS LOST POWER STEERING. THE SERVICE POWER STEERING LIGHT CAME ON AND I LOST THE ABILITY TO STEER. THE ELECTRIC MOTOR COULD BE HEARD TRYING TO TURN THE RACK AND PINION BUT THE TIRES WHERE EXTREMELY DIFFICULT TO TURN. THIS HAPPENED AT 60,000 MILES WITHIN 2 WEEKS OF SENDING MY VEHICLE IN TO THE DEALERSHIP TO FIX RECALLS I HAD.

ODI #11279336STEERING

OUR 2013 RAM 1500 SUDDENLY LOST IT'S POWER STEERING. VEHICLE HAD BEEN DRIVING FINE BUT HAD A "RUBBING" NOISE WHEN TURNING. TOOK TO MECHANIC AND SAID "THIS IS TYPICAL OF RAM'S". WONDERING IF THAT WAS PRECURSOR TO ELECTRONIC POWER STEERING (EPS) UNIT TO FAIL. SON HAD DRIVEN TRUCK TO SCHOOL WITHOUT ISSUE. WHEN STARTED TO COME HOME SERVICE POWER STEERING LIGHT CAME ON DASH AND HE WAS UNABLE TO TURN THE STEERING WHEEL. LUCKILY THIS FAILED WHILE PARKED, BECAUSE LOSS IF POWER STEERING ON SUCH A LARGE VEHICLE WOULD HAVE CERTAINLY RESULTED IN AN ACCIDENT. AFTER INVESTIGATION, THIS IS A NOTED PROBLEM WITH RAM 1500 AND HAS EVEN RESULTED IN RECALLS FOR OTHER MODEL YEARS BUT NOT 2013. 2013 WAS THE FIRST MODEL YEAR FOR EPS AND IT IS CLEARLY FAULTY. WITH A REPLACEMENT PART COSTING ~$2100 WITH LABOR AN ADDITIONAL $600, THIS IS A COSTLY REPAIR FOR AN ESSENTIAL ELEMENT FOR SAFE DRIVING. THIS REALLY SHOULD BE UP TO FIAT-CHRYSLER AMERICA (FCA) TO OWN UP TO THIS DEFECT AND ISSUE A RECALL BEFORE A SERIOUS ACCIDENT CAUSING INJURY/DEATH OCCURS.

ODI #11278846POWER TRAIN,ENGINE

MY TRUCK FAILED THE STATE INSPECTION BECAUSE 2 EXHAUST MANIFOLD BOLTS ON THE PASSENGER SIDE HAD BROKEN OFF AND WERE INSIDE THE CYLINDER HEAD WITH NO WAY TO GET THEM OUT. I HAD THE TRUCK TOWED TO A MECHANIC UPON DISCOVERING HOW DEEP THEY HAD BROKEN OFF WITH NO SUCCESS AT REMOVING THE FIRST ONE AND THE MECHANIC WAS ALSO UNABLE TO REMOVE THEM. THEY HAVE NOW BEEN DRILLED OUT BY THE MECHANIC WHICH CREATED A COOLANT LEAK OUT OF ONE OF THE BOLT HOLES AND IT LOOKS LIKE I'LL NEED A NEW CYLINDER HEAD. I'VE READ IT'S A COMMON ISSUE AND NOW I'M EXPECTING THE DRIVERS SIDE TO DO THE SAME ANY TIME IF THEY AREN'T BROKEN ALREADY.

ODI #11278476ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE'S DOORS BEGAN TO LOCK AND UNLOCK INDEPENDENTLY AND THE ENGINE STARTED INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO ELDER CHRYSLER DODGE JEEP RAM (1798 TX-31 BUS, ATHENS, TX 75751, (903) 677-2292) AND PAID $300 TO HAVE THE KEY FOB REPLACED AND PROGRAMMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 120,000. *BF*JB

ODI #11278177AIR BAGSCRASH

28 OCTOBER 2019 I WAS IN A SERIOUS VEHICLE ACCIDENT WITH MY 17 YEAR OLD SON IN THE TRUCK AND NEITHER THE DRIVER'S SIDE OR PASSENGER SIDE AIRBAG DEPLOYED. *TR*JB *DT *TR

ODI #11277478UNKNOWN OR OTHER

THE HEAT ON THE DRIVER SIDE DOES NOT WORK IT WORK ON THE PASSENGER SIDE ONLY

ODI #11277541VISIBILITY/WIPER

HEAT BLOWS OUT OF THE PASSENGERS SIDE VENTS AND DEFROSTER BUT NOT THE DRIVERS SIDE. THIS CREATES VISIBILITY PROBLEMS AS THE WIND SHIELD FOGS EASILY AND FREQUENTLY.

ODI #11271355ENGINE

TRUCK HAS 66K MILES AND OIL CHANGES DONE REGULARLY. VALVE SEAT DROPPED INTO CYLINDER CAUSING PISTON TO SEIZE. NEW ENGINE NEEDED AS A RESULT.

ODI #11268814ENGINE

MOST OF 2013 RAM 5.7 LITER ENGINE HAS A VALVE TRAIN PREMATURE WEAR RESULTING ON A LOUD TICKING ENGINE NOISE FROM WORN OUT CAMSHAFT MOST VEHICLES BARELY OVER WARRANTY

ODI #11268278ENGINE

WHILE STARTING MY VEHICLE IN THE MORNING, IN NEUTRAL IDLE, A CLICKING SOUND WAS COMING FROM UNDER THE ENGINE ON THE DRIVER SIDE. THE CLICKING SOUND INCREASED AS I ACCELERATED THE VEHICLE. ONCE I PULLED OVER AND INVESTIGATED AND FOUND THE NOISE COMING FROM THE MANIFOLD BOLTS THAT HAVE BROKEN/SHEARED OFF. NOTICED BOLTS ON PASSENGER AND DRIVER SIDE ARE BROKEN.

ODI #11268281STEERING

WHILE DRIVING 35MPH, THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON. MY WHEEL ALIGNMENT WAS NOT LONGER STRAIGHT. I WENT TO A ALIGNMENT SHOP AND THE TECH SAID THE RACK AND PINION IS NO GOOD, THE BUSHINGS ARE WORN AND THEY CAN NOT ALIGN THE VEHICLE. RACK AND PINION BOLTS ARE NOT STRAIGHT. BUSHINGS ARE WORN. PICTURES ARE ATTACHED.

ODI #11267701ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL

THERE IS A SPRING IN THE STEERING COLUM THAT ALLOWS THE AIR BAGS, VOLUME CONTROL, CRUISE CONTROL, HEATED STEERING WHEEL, AND ANYTHING ELSE LOCATED ON THE STEERING WHEEL TO WORK. IT BROKE NOT COVERED UNDER WARRANTY SHOULD BE A RECALL SAFETY ISSUE.

ODI #11267706ELECTRICAL SYSTEM

DASHBOARD FROM TIME TO TIME WILL GO COMPLETELY OUT FOR A FEW SECONDS AND REBOOT WHILE DRIVING. DURING THIS TIME NO DASHBOARD INFORMATION IS AVAILABLE. IT IS HARD TO REPRODUCE BECAUSE IT HAPPENS RANDOMLY.

ODI #11265627POWER TRAIN

CHECK ENGINE CODE PO850 . DEALER STATES MECHATRONICS VALVE BODY NEEDS REPLACEMENT $2,800. CONTACTED SEVERAL DEALERS AND PROFESSIONALS AND FOUND THIS IS A COMMON PROBLEM WITH THIS 8 SPEED TRANSMISSION

ODI #11265319UNKNOWN OR OTHER,VISIBILITY/WIPER

DEFROST DOES NOT WORK, IT IS CURRENTLY BLOWING COLD AIR. THIS MAKES IT EXTREMELY DIFFICULT TO SEE ON COLD MORNINGS. I'VE ALMOST BEEN HIT TWICE PULLING OUT OF MY ROAD. I'VE TAKEN IT TO 2 SHOPS BOTH GAVE ME 2 DIFFERENT EXPENSIVE ANSWERS BUT BOTH SAY IT'S A COMMON ISSUE. I'VE LOOKED ONLINE AND IT IS IN FACT A COMMON ISSUE, AND NO ONE HAS A DEFINITE FIX. SO I CAN SPEND $1500 TO 'MAYBE FIX THE ISSUE, OR SPEND $2300 AND REPLACE THE WHOLE SYSTEM.

ODI #11259099POWER TRAIN,ENGINE

AS SOON AS I START THE ENGINE, A LOUD TICKING NOISE IS COMING FROM THE ENGINE. AFTER INSPECTING IT, I HAVE BROKEN EXHAUST MANIFOLD BOLT THAT CAUSES EXHAUST TO EXIT AT THE HEAD. THE EXHAUST ESCAPES BEFORE IT REACHES THE CATALYTIC CONVERTER AND THE MUFFLER THUS CAUSING THE LOUD NOISE. THIS IS A VERY COMMON PROBLEM WITH THE RAM HEMI ENGINES. IT IS COMMONLY KNOWN AS THE "HEMI TICK". ALTHOUGH THIS HAS BEEN A WIDELY KNOWN ISSUE, RAM HAS NOT ISSUED A RECALL.

ODI #11258372AIR BAGS,ENGINE

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT HAD TO REACH UNDER BOTH THE PASSENGER AND DRIVER SEATS AND SQUEEZE THE CONNECTORS TOGETHER TO TURN OFF THE WARNING INDICATOR. WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE DETECTED FROM THE VEHICLE. WHEN INSPECTING THE VEHICLE, THE CONTACT NOTICED A LEAK FROM THE REAR PASSENGER SIDE OF THE VEHICLE AND THAT THE EXHAUST MANIFOLD BOLT FRACTURED. THE VEHICLE WAS TAKEN TO SPARTANBURG CHRYSLER DODGE JEEP RAM (1035 N CHURCH ST, SPARTANBURG, SC 29303, (888) 404-4925) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

ODI #11258043ENGINE

REAR-MOST PASSENGER SIDE EXHAUST MANIFOLD BOLT BROKE; IT SHEARED OFF AT THE HEAT SHIELD, CAUSING A LOUD TICK-LIKE NOISE EMITTING FROM AREA. ADDITIONALLY, EXHAUST FUMES ENTER INTO THE CABIN AS A RESULT OF THIS. THIS IS THE SECOND TIME AN EXHAUST MANIFOLD BOLT HAS BROKEN (SHEARED OFF) ON MY TRUCK; THE FIRST TIME IT WAS UNDER WARRANTY; NOW, THE REPAIR PRICE QUOTE IS APPROX $800 BECAUSE OF THE EXPECTED TIME TO REMOVE THE BROKEN BOLT. THIS IS A COMMON ISSUE AMONG RAM 5.7L V8-POWERED TRUCKS. IT IS A SAFETY ISSUE DUE TO EXHAUST FUMES ENTERING THE CABIN, AND A QUALITY DEFECT ARISING FROM POOR QUALITY COMPONENTS AND/OR IMPROPER TORQUING OF THE BOLTS DURING ASSEMBLY. FCA NEEDS TO ISSUE A RECALL FOR THIS! THE OLD SAYING, "IF YOU TAKE CARE OF YOUR VEHICLE, IT WILL LAST" IS NOT TRUE FOR RAM TRUCKS BECAUSE OF POOR QUALITY CONTROL, SUBPAR PART QUALITY AND IMPROPER ASSEMBLY.

ODI #11257274POWER TRAIN,UNKNOWN OR OTHERCRASH

VEHICLE WAS IN PARK RUNNING FOR ABOUT TWENTY MINUTES WHEN ALL OF A SUDDEN THE ROTARY SHIFTER SHIFTED INTO GEAR (NO ONE IN VEHICLE), ACCELERATED AND WENT FORWARD CRASHING INTO THE HOUSE.

ODI #11257202SUSPENSION,AIR BAGS

AIR SUSPENSION GO OFF NO WAY TO CONTROL THAT CAR I CAN HAVE BIG ACCIDENT I HAVE 2 BABY IN THAT CAR WITH ME ALL THAT TIME

ODI #11257162ELECTRICAL SYSTEM

DOOR LOCKS WON'T CLOSE WITH KEY FOB OR INSIDE SWITCH. LOCKS STAY OPEN WHILE DRIVING. DOOR LOOKS ONLY LOCK MANUALLY. STATIONARY AND WHILE MOVING.

ODI #11255526STEERING

VEHICLE WAS IN MOTION BACKING OUT OF MY DRIVEWAY. WHEN I BACKED INTO THE STREET AND ATTEMPTED TO ROLL THE STEERING WHEEL TO THE LEFT TO ALIGN MYSELF IN THE DIRECTION OF DESIRED TRAVEL, THE STEERING SUDDENLY BECAME EXTREMELY HARD TO TURN AND A RED FLASHING LIGHT (BRIGHT RED STEERING WHEEL FOLLOWED BY AN EXCLAMATION MARK) APPEARED ON MY DASH. I IMMEDIATELY PULLED BACK INTO MY DRIVEWAY AND THE STEERING WHEEL WAS ALL BUT IMPOSSIBLE TO MOVE IN ANY DIRECTION. THE TRUCK HAS LESS THAN 30K MILES ON IT. MY ONLINE RESEARCH SHOWS THAT AT LEAST 44 OTHER 2013 RAM1500 TRUCKS HAVE HAD THE SAME PROBLEM. THIS IS A LATENT SAFETY ISSUE AND THE MANUFACTURER SHOULD HAVE ALREADY ISSUED A RECALL ON THIS PROBLEM. WILL IT TAKE A PERSON, OR PERSONS, BEING KILLED AS A RESULT OF THIS ISSUE BEFORE IT IS ADDRESSED? ADDITIONALLY, THE REPAIR COSTS FOR THIS ISSUE HAVE VARIED FROM $1800-$2700 TO CONSUMERS OWNING THESE TRUCKS. CONSUMERS SHOULD NOT BE HAVING TO PAY FOR SOMETHING THAT IS A MAJOR SAFETY ISSUE. NOR SHOULD THESE COMPONENTS BE GOING "BAD" ON A VEHICLE WITH SUCH LOW MILEAGE.

ODI #11251910ELECTRICAL SYSTEM

INSTRUMENT CLUSTER FLICKERS AND CAUSES DRIVER TO BE DISTRACTED POSING A RISK FOR ACCIDENT AND/OR INJURY. THIS STARTED OUT AS A SPORADIC ISSUE, BUT NOW SEEMS TO BE A CONSTANT SITUATION. WHEN I GET INTO MY VEHICLE, EVEN BEFORE STARTING THE VEHICLE, THE INSTRUMENT CLUSTER FLICKERS. IT USED TO RESOLVE ITSELF RATHER QUICKLY ONCE THE VEHICLE WAS TURNED ON, BUT NOW IT IS NOT UNCOMMON TO DRIVE THE VEHICLE FOR SEVERAL MILES BEFORE THE ISSUE STOPS. THERE ARE A SIGNIFICANT NUMBER OF THREADS ONLINE ABOUT THE ISSUE AND APPEARS THIS IS A DEFECT IN THE MANUFACTURING OR DESIGN OF THE INSTRUMENT CLUSTER THAT SHOULD WARRANT A RECALL. I HAVE VIDEO OF THE ISSUE, BUT UNFORTUNATELY CAN'T UPLOAD THE VIDEO TO THIS SITE.

ODI #11252096SERVICE BRAKES

ERROR SHOWED UP IN THE TRUCK. "SERVICE ABS SYSTEM" AND "SERVICE TOWING BRAKE". LOOKED INTO THIS AND IT SEEMS TO BE A REALLY COMMON ISSUE. THE ERROR OCCURED BY SIMPLY DRIVING ON THE INTERSTATE AND NOT TOWING OR HAULING ANYTHING. ALSO, ONE ERROR FOR "4X4 TEMPORARILY UNAVAILABLE".

ODI #11246100ENGINE

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE LEAKED ENOUGH OIL ON THE GROUND TO START A FIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY COULD NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNKNOWN.

ODI #11243014UNKNOWN OR OTHER

ACCORDING TO THE RAMFORUM.COM POSTING THREAD, THIS IS A MAJOR ISSUE WITH THESE TRUCKS. THE DRIVER'S DOOR AND TAILGATE ONLY WILL LOCK WITH REMOTE, INSIDE DOOR LOCK BUTTON OR THE SENSOR SWITCH ON FRONT DOOR HANDLES. THE OTHER 3 DOORS (PASSENGER FRONT AND TWO READ DOORS DO NOT LOCK. THEY ALL UNLOCK JUST FINE. THIS IS INTERMITTENT AND ACCORDING TO A LOT OF PEOPLE WITH THIS ISSUE, ONLY A BCM REPLACEMENT WILL SOLVE IT. WHEN THESE LOCKS ARE NOT WORKING PROPERLY, THE CHILD SAFETY LOCKS AND THE SPEED SENSING LOCKING SYSTEM DO NOT FUNCTION. THIS IS A SAFETY ISSUE.

ODI #11241821ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE STARTING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED YARK CHRYSLER JEEP DODGE RAM FIAT (6019 CENTRAL AVE, TOLEDO, OH 43615, (419) 877-7712), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS DUE TO BOLTS IN THE MANIFOLD. THE FAILURE MILEAGE WAS 71,666. THE VIN WAS UNKNOWN.

ODI #11241875AIR BAGS

CHECK AIR BAG SYSTEM LIGHT CONTINUES TO COME ON DESPITE FOUR DIFFERENT ATTEMPTS TO CORRECT THE ISSUE. SERVICE ADVISOR INFORMED ME THAT EVENTUALLY THE WIRE CAN DISCONNECT FROM THE AIRBAG ITSELF AND THE WHOLE SYSTEM WILL HAVE TO BE REPLACED. THE LIGHT DOES NOT COME ON WHEN THE VEHICLE IS TAKEN FOR A TEST DRIVE AFTER THE REPAIR. IT SEEMS TO COME BACK ON 2-3 DAYS LATER.

ODI #11234859AIR BAGS

SERVICE AIRBAG WARNING LIGHT & CHIME CONTINUALLY ACTIVATING. HAS BEEN TO CHRYSLER DEALER APPROXIMATELY 7 TIMES FOR SAME ISSUE ONLY TO RE-OCCUR SHORTLY AFTER BEING SERVICED. FILED COMPLAINT WITH CHRYSLER CUSTOMER SERVICE BUT THEY HAVE BEEN UNRESPONSIVE.

ODI #11234085ENGINE

BROKEN EXHAUST MANIFOLD BOLTS THAT WERE CAUSING AN EXHAUST LEAK

ODI #11233591ELECTRICAL SYSTEM

CHILD DOOR LOOKS AND AUTO DOOR LOCKS NOT WORKING. EITHER BY IN INTERIOR SWITCHES OR KEY FOB. SOME OR ALL DOOR WILL NOT LOCK WITHOUT MANUALLY PRESSING DOWN THE MANUAL DOOR LOCKS. COMMON PROBLEM FOUND WHEN SEARCHED ON RAM FORUMS DEALER REPLACED BODY CONTROL MODULE AND NEW KEY FOBS.

ODI #11231629EXTERIOR LIGHTING,WHEELS,SERVICE BRAKES

THE PASSENGER FRONT HEADLIGHT KEEPS BURNING OUT ITS HAPPENED 3 TIMES WHILE I WAS DRIVING. THE DASH SCREEN KEEPS SAYING SERVICES TIRE PRESSURE SYSTEM THESE THINGS HAVE BEEN HAPPENING FOR ABOUT 4 MONTHS . THE VEHICLE WAS IN MOTION ON A HIGHWAY AT NIGHT.

ODI #11231170POWER TRAIN

MY 2013 DODGE RAM 1500 TRADESMAN HAS 47338 MILES ON IT AND IT WENT INTO WHAT THEY REFER TO AS LIMP MODE WHILE GOING DOWN THE HIGHWAY AT 65 MPH THE SHOP SAID IT IS A COMMON PROBLEM WITH THESE TRUCKS BUT THERE IS NO RECALL ON IT WHY. I AM NOW 7 MONTHS OUT OF FACTORY WARRANTY EVEN THOUGH THE LOW MILES THERE NEEDS TO BE AN INVESTIGATION INTO THIS PROBLEM THERE ARE WAY TOO MANY COMPLAINTS ON LINE ABOUT THIS IT'S NOT SAFE DRIVING AT 65 OR SO AND HAVE IT KICK DOWN TO 4TH GEAR MECHANIC CAN'T BELIEVE I HAD THIS HAPPEN WITH SO FEW OF MILES.

ODI #11230594UNKNOWN OR OTHERCRASH2 INJURIES

CRUISE CONTROL SET AT 65 WHICH WAS LEGAL SPEED FOR THE ROAD, ATTEMPTED TO DISENGAGE CRUISE CONTROL APPLIED BRAKES MULTIPLE TIMES AND TRUCK WOULD NOT SLOW DOWN AND BRAKES WOULD NOT ENGAGE RESULTING IN COLLISION WITH ANOTHER VEHICLE. NO DOCUMENTS AVAILABLE AT THIS TIME TO UPLOAD. *BF*JB *DT *DT*JB CONSUMER REPORTED IT TO NHTSA.*JB *TR

ODI #11230199WHEELS

THE SPARE TIRE MOUNT WORE OUT AT 91K MILES. MOPAR REFUSES TO REPAIR THE ITEM DESPITE THE FACT THAT THEY ACKNOWLEDGE IT IS BOTH A SAFETY HAZARD AND A NON-WEARABLE ITEM.

ODI #11229933ENGINE

THE ENGINE HAS A TICKING NOISE ON THE PASSENGER SIDE OF THE ENGINE. IT STARTS OFF VERY LOUD, THEN SMOOTHED OUT WHILE IDLING. IF DRIVING AND ACCELERATING THE TICKING IS LOUD ENOUGH TO HEAR IT INSIDE THE TRUCK. IT IS GETTING LOUDER AND LOUDER. I HAVE SERVICE DONE REGULARLY BUT CANNOT IDENTIFY THE PROBLEM. HAS THIS HAPPENED WITH OTHER SIMILAR TRUCKS? THE TRUCK IS IN PERFECT CONDITION MINUS THIS TICK? ANY SUGGESTIONS?

ODI #11228811STEERING

COMPLAINT INVOLVING POWER STEERING: ON JUNE 16TH WHEN I WAS ABOUT TO HEAD HOME FROM A RESTAURANT THE CAR GAVE ME A POWER STEERING ERROR AND THE STEERING WHEEL WOULDN'T MOVE. I HAD TO TURN OFF THE CAR AND START IT BACK UP FOR IT TO GO AWAY. I MADE IT HOME THAT NIGHT BUT THE NEXT MORNING WHEN I WAS LEAVING TO WORK IN THE MORNING IT GAVE ME THE SAME ERROR AND I WASN'T ABLE TO GET THE CODE TO GO AWAY NOR DRIVE THE CAR. SINCE I COULDN'T TAKE THE CHANCE OF IT HAPPENING WHILE I'M OUT OF TOWN WORKING. I HAVEN'T BEEN USING THE TRUCK. THIS ALSO HAPPENED TO MY FRIENDS 2014 RAM AND HIS CHARGER. THE SAME WEEK IT HAPPENED TO MY TRUCK.

ODI #11222690SERVICE BRAKES,ENGINE

PURCHASE MY RAM 1500 WITH THE 5.7 IN LATE 2014. I HAVE PUT APPROX 78K MILES ON MY TRUCK AND NOTICES A CLICKING /KNOCKING NOISE AND LOSS OF OIL PRESSURE INTERMITTENTLY. AFTER HAVE MY MECHANIC LOOK IT OVER, THE MOTOR IS HAVING CAM AND LIFTER PROBLEMS. THIS SEEMS TO BE A COMMON ISSUE ONLINE . IN FACT, I NOW NOTICED SEVERAL OTHER RAM TRUCKS DRIVING BY ME IN PARKING LOTS, OR AT STOP LIGHTS THAT HAVE A FAINT VERSION OF WHAT I AM EXPERIENCING. I STARTED NOTICING THIS I LITTLE UPON STARTUP ONLY AND THEN IT BECAME SO BAD OUT OF THE BLUE THAT MY TRUCK STARTED RUNNING BAD AS IT GOT LOUD ENOUGH TO HEAR FROM IN THE CAB. NOW ITS SEES I WILL BE OUT A BUNCH OF MONEY TO REPLACE THE ENGINE

ODI #11221904STEERING

THIS VEHICLE HAD A CATASTROPHIC FAILURE TO THE STEERING RACK IN MAY OF 2019. THE VEHICLE HAD ONLY 8400 MILES AND HAD BEEN IN LIKE NEW CONDITION. THE ELECTRONIC POWER STEERING FAILED, WHICH LOCKED UP MAKING IT NEAR IMPOSSIBLE TO HANDLE. IF EXITING A HIGHWAY AT NORMAL SPEED THERE WOULD HAVE BEEN A MAJOR CRASH. RECALLS HAVE BEEN DONE ON LATER MODELS BUT NOT THE 2013, WHICH WAS THE FIRST YEAR OF INSTALL. THE REPAIR BILL WAS IN EXCESS OF $2400.00. RIGHT AFTER THE WARRANTY OF THE VEHICLE. THIS SHOULD NOT HAVE HAPPENED WITH THIS MILEAGE IN FACTORY LIKE NEW CONDITION. BESIDES THE DANGER INVOLVED THE REPAIR FOR SAME IS ABSURD AND SHOULD BE REPAIRED AT THE EXPENSE OF DODGE. THERE ARE NUMEROUS BLOGS ABOUT THE FAILURE OF THIS PART AND SHOULD BE INVESTIGATED.

ODI #11220909ENGINE

CAM SHAFT LIFTER FAILURE. READ WHERE THIS IS COMMON PROBLEM. SAFETY ISSUE ON HIGHWAY.

ODI #11219870ENGINE

WHILE DRIVING DOWN THE HIGHWAY, MY MOTOR SUDDENLY BEGAN MAKING A LOUD TICKING SOUND, FOLLOWED BY A CHANGE IN PERFORMANCE, FORCING ME TO QUICKLY CHANGE LANES IN HEAVY TRAFFIC AND GET INTO THE BREAKDOWN LANE AND STOP.

ODI #11218812SUSPENSION,AIR BAGS,UNKNOWN OR OTHER

AIR SUSPENSION GO OFF ALL THAT TIME WHEN I'M GOIN FAS LIKE 70 THEN DON'T WNNT TRUN ON ANYTHING AND I HAVE MY FAMILY AND KIDS I DON'T LIKE THAT FEELING

ODI #11217984ENGINE

TRUCK START DRIVING BACK AND HICCUPING CAUSEING THE TRUCK TO JERK AND ALMOST CAUSEING A CRASH CHECK ENGINE LIGHT AND P0305 CODE CYLINDER 5 MISFIRE CHANGED SPARK PLUGS AND COIL PACK STILL SAME PROBLEM

ODI #11218213ENGINE

THERE IS AN EXHAUST LEAK THAT HAS BEEN REPAIRED 2 TIMES AND KEEPS COMING BACK. VERY COMMON.

ODI #11217875AIR BAGS

TL* THE CONTACT OWNS A 2013 RAM 1500. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V460000 (SEAT BELTS, AIR BAGS), THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MARTY CANCILA DODGE CHRYSLER JEEP RAM (LOCATED AT 2175 N HWY 67, FLORISSANT, MO 63033, (314) 831-3300) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS FOR THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,740.

ODI #11217555AIR BAGS,UNKNOWN OR OTHER

ON 05/28/2019 RECALL'S (T61, T79, U53) WHERE ALL PERFORMED ON MY 2013 DODGE RAM 1500 PICKUP TRUCK BY THE WHITTEN BROTHERS DEALERSHIP LOCATED AT: 10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235 PHONE# (804) 378-0707. BEFORE PICKING UP MY VEHICLE THE DEALERSHIP CALLED TO NOTIFY ME OF A GLITCH WITH THE ENGINE LIGHT STAYING IN THE ON POSITION AND THE SECOND ISSUE HAD THE SERVICE AIRBAG COMING ON RANDOMLY. THEY SAID IT COULD BE FIXED BUT I WOULD HAVE TO PAY. I DIDN'T AGREE TO THIS DUE TO NONE OF THESE ISSUES WERE OCCURRING PRIOR TO MY VISIT. ALSO, NOTIFIED THEM I HAD WORKED PREVIOUSLY FOR NHTSA AND KNEW THE RECALLS PERFORMED SHOULD HAVE CLEARED OUT ALL THE WARNINGS AND IF NOT THEY NEEDED TO GO BACK AND FIX THEM. SADLY THEY DID NOT FIX THEM. I WAS GIVEN THE RUNAROUND WITH RANDOM EXCUSES FOR REASON IT MIGHT BE AND THE TOPIC OF "MONEY" KEPT BEING BROUGHT UP. THE DEALERSHIP FORGED THEIR WORDS ON THE INVOICE IMPLYING THE LIGHTS WERE ON PRIOR TO SERVICE. I EXPLAINED THAT I WOULD BE FILING A REPORT ON THEY'RE LOCATION FOR THE CONCERN THAT THESE RECALL'S (T61, T79, U53) WERE NOT PERFORMED CORRECTLY AND FOR INAPPROPRIATE BEHAVIOR THAT WAS CONDUCTED. NICHOLAS (134510) WAS THE ADVISOR WHO I SPOKE WITH. INVOICE# CHCS592258 CUSTOMER# 90932 INVOICE DATE: 05/28/19 THE SUGGESTION TO COVER UP WIRES UNDERNEATH THE SEATS WOULD POSSIBLE FIX THE ISSUES. PLEASE FEEL FREE TO CONTACT BY PHONE# (XXXXX) OR EMAIL: (XXXXX) I HOPE THIS WILL HELP OTHERS AS MUCH AS I'M HOPING IT WILL HELP ME TO GET THIS INFORMATION OUT. (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11209677ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE PUSH BUTTON START FUNCTION FAILED TO WORK PROPERLY. AS A RESULT, THE VEHICLE WAS UNABLE TO START DUE TO THE INTERMITTENT FAILURE. THE ALTERNATOR AND BATTERY WERE CHECKED BY AN INDEPENDENT MECHANIC AND THE CONTACT. STEVE LANDERS CHRYSLER DODGE JEEP RAM (501-404-2738, LOCATED AT 401 COLONEL GLENN PLAZA LOOP, LITTLE ROCK, AR 72210) DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

ODI #11208910STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO MARK DODGE (3777 GERSTNER MEMORIAL BLVD, LAKE CHARLES, LA 70607) WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRONT END NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON JANUARY 23, 2018. ON MARCH 28, 2018, WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING ABILITY SEIZED AGAIN. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE FRONT END WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,958. *BF *JB

ODI #11209006FUEL/PROPULSION SYSTEM

I WENT TO PASS A VEHICLE ON THE FREEWAY AND MY ACCELERATOR STUCK TO THE FLOOR AND CAUSED ME TO GO IN DITCH HAD TO SHUT TRUCK OFF UNTIL ACCELERATOR FINALLY RELEASED

ODI #11208361UNKNOWN OR OTHER

THE TAILGATE UNLOCKS AND DROPS WHILE VEHICLE IS MOVING. HAS DONE THIS 5 TIMES IN 4 MONTHS.

ODI #11206328POWER TRAIN,VEHICLE SPEED CONTROLCRASH

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF PARK AND CRASHED INTO ANOTHER VEHICLE WITHOUT WARNING. THE VEHICLE WAS NOT PARKED ON AN INCLINE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED, BUT STILL DRIVEABLE. THE CONTACT CALLED FRESNO CHRYSLER DODGE JEEP RAM AT 866-275-2896 (LOCATED AT 6162 N BLACKSTONE AVE, FRESNO, CA 93710) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN INSPECTOR TO INVESTIGATE THE FAILURE. THE CONTACT WAS NOT PROVIDED A REPORT OF THE INVESTIGATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *AS 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

ODI #11206027POWER TRAIN

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE ATTEMPTING TO LEAVE A RESTAURANT, THE SHIFTER SEIZED IN FOURTH GEAR AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO FEDERICO CHRYSLER DODGE JEEP RAM (618-254-1000, LOCATED AT 1875 E EDWARDSVILLE RD, WOOD RIVER, IL 62095) WHERE THE SHIFT SOLENOID WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 57,995.

ODI #11204878AIR BAGS

I TOOK MY TRUCK IN FOR THE RECALL ON THE OCCUPANT RESTRAINT CONTROL MODULE, THE LIGHT WOULD COME ON ALL THE TIME. IT WAS TOOKEN CARE OF ON 07/16/ 2018, AND THE LIGHT WENT OFF. 9 MONTHS L;ATER IT CAME BACK ON.I TOOK MY TRUCK BACK IN ON 04/29/2019. THE ADVISOR FOR HOBLIT CHRYSLER, BY THE NAME OD MARIO PORTILLO 017155 CALLED ME AND SAID IT WOULD COST $550 TO REPAIR AND HE SAID IT WAS NOT THE SELT BELT RESTRAIN.I SAID NO I'AM NOT PAYING, AND THAT I WAS COMING TO GET MY TTRUCK. I NOTICE THAT THE LIKE WAS OFF AND HE DIDN'T STATE IN THE REPORT. I CAME BY AND ASKED HIM TO PUT IT IN THE REPORT THAT THE LIGHT WAS NOT ON, HE DID AND HE ALSO STATED THAT THE LIGHT WILL COME BACK ON, BUT HE WOULD NOT SAY WHY THE LIGHT IS OFF NOW. I BELIEVE THESE ARE DISHONEST WOULD PLEASE GIVE ME SOME INFO AS TO WHAT SHOULD I DO IF THIS LIGHT COMES BACK ON.

ODI #11204892FUEL/PROPULSION SYSTEM

FUEL NOZZLE GETTING STUCK AT THE FUEL FILLER.SOMETIMES IT TAKES 5 TO 10 MINUTES TO REMOVED THE NOZZLE FROM THE FUEL FILLER TUBE.

ODI #11203135VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

ENGINE CHECK, TRACTION CONTROL, ANTI-SKID LIGHTS COMES ON WITH A MESSAGE THROTTLE CONTROL REQUIRES SERVICE. THE ENGINE LOSSES ALL POWER OR STALLS MAKING VEHICLE DIFFICULT TO CONTROL, STOP AND GET OUT OF TRAFFIC. I HAVE REPLACED THE THROTTLE CONTROL WHILE THE CHECK ENGINE LIGHT WAS ON , IT DID NOT CORRECT THE PROBLEM. AFTER THE TRUCK SITS FOR A DAY OR TWO ALL PROBLEMS CLEAR. 4-23-2019 IS MY THIRD INCIDENT IN 4 MONTHS.

ODI #11196815AIR BAGS

THE SERVICE AIRBAG SYSTEM WARNING KEEPS RANDOMLY BEEPING AND FLASHING ON DASHBOARD.

ODI #11196049ENGINE

LOSS OF POWER AND HESITATION ACCOMPANIED BY THE ENGINE LIGHT LED ME TO BRINGING MY TRUCK INTO THE DEALER. AT FIRST I ASSUMED IT WAS ANOTHER SENSOR BUT AFTER 3 DAYS OF INVESTIGATING THE REAL PROBLEM WAS FOUND TO BE THE LIFTERS AND CAM SHAFT. MUCH LIKE MANY MANY OF COMPLAINTS I'VE SEEN ON THIS AND OTHER FORUMS. AND MUCH LIKE THEM I HAD TO WAIT FOR IT TO BE REPAIRED, WASN'T UNDER WARRANTY AND COST ME OVER $4K WITH NO PROMISE THAT IT WON'T HAPPEN AGAIN. PLEASE TELL ME AND SO MANY OTHERS WITH THIS SAME EXACT ISSUE WHY THERE HASN'T BEEN A [XXX] RECALL WITH THIS!? PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11195940ELECTRICAL SYSTEM

FIRST EXPERIENCED MALFUNCTION OF THE REAR DRIVER'S SIDE AUTOMATIC DOOR LOCK NOT CYCLING WITH THE OTHER LOCKS. I HAD TO MANUALLY OPERATE THE LOCK BY REACHING AROUND FROM THE FRONT DOOR. THIS WENT ON FOR ABOUT A MONTH, THEN THE DRIVERS DOOR LOCK STARTED DOING THE SAME THING. DOING SOME RESEARCH ONLINE IN RAM FORUMS, THERE WERE SEVERAL OTHER PEOPLE WITH THE SAME COMPLAINT AND ISSUES. OTHER PEOPLE HAD WENT THROUGH THE PAINSTAKING PROCESS OF PAYING THE DEALER TO TROUBLE SHOOT AND REPLACE VARIOUS OTHER PARTS UNTIL THE ISSUE WAS TRACED TO THE BODY CONTROL MODULE (BCM, PART NUMBER 68200252AF FOR MY MODEL). WHEN I CALLED MY LOCAL SERVICE DEPARTMENT, THEY EXPLAINED THAT PART WAS ON BACK ORDER WITH NO ETA. VEHICLE WAS STATIONARY, HAPPENS WHETHER USING THE KEY FOB, OR DOOR HANDLE CONTROLS, OR INSIDE CONSOLE BUTTONS.

ODI #11194755ENGINE

I TOOK MY TRUCK IN TO GET LOOKED AT JANUARY 2019 THEY THOUGHT IT WAS THE MANIFOLD OR LIFTERS SO THEY REPLACED THE MANIFOLD AND THAT WAS NOT IT FOUND OUT THAT IT WAS THE LIFTERS THEY TRIED ORDERING LIFTERS FOR MY TRUCK AND THEY WERE NOT ABLE TO GET THEM BECAUSE THEY WERE ON BACK ORDER SO I HAD TO REPLACE THE MOTOR WITH A USED MOTOR I TALKED WITH SOMEBODY A DODGE AND THEY WERE NOT EVEN WILLING TO HELP ME OUT SO I HAD TO PAY OUT OF POCKET FOR THE WHOLE THING NOT A VERY HAPPY DODGE CUSTOMER BUT OBVIOUSLY WITH LIFTERS BEING ON A BACK ORDER TELLS ME THAT MY TRUCK IS NOT THE ONLY ONE I BELIEVE THERE SHOULD BE A RECALL OR SOMETHING DONE ABOUT THIS

ODI #11194437ENGINE

OIL LIGHT NEVER CAME ON TO INDICATE THAT MY TRUCK WAS LOW ON OIL NOW MY ENGINE IS BLOWN AND I CAN'T DRIVE MY TRUCK ANYMORE AND I STILL OWE $20,000 ON IT. MY WIFE WAS DRIVING THE TRUCK WHEN IT HAPPENED.

ODI #11193839ENGINE

TICKING NOISE FROM ENGINE AT START UP

ODI #11193826ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

AS I WAS DRIVING TO WORK THIS MORNING I HAD MY CRUSE CONTROL SET AT 65MPH. I REACHED THE NORMAL POINT IN WHICH I TURN THE CRUSE CONTROL OFF EVERY MORNING DUE TO AN APPROACHING INTERSECTION AND THE CRUSE CONTROL BUTTONS ON THE STEERING WHEEL WOULD NOT FUNCTION. I HIT THE BRAKE PEDDLE AND THE CRUSE STILL WOULD NOT SHUT OFF. I WAS ABLE TO GET OUT OF THE TURN LANE AND PROCEED THROUGH THE INTERSECTION, WHICH WAS LUCKILY GREEN, AND SHIFTED THE VEHICLE INTO NEUTRAL AND SHUT IF OFF. UPON STARTING THE VEHICLE BACK UP THE CRUSE CONTROL BUTTONS WILL NOT FUNCTION. I TRIED AGAIN THIS AFTERNOON AND THEY ARE WORKING JUST FINE. EVER SINCE THE WIRE HARNESS WAS REPLACED A FEW YEARS AGO THERE HAVE BEEN ISSUES WITH THE VOLUME CONTROLS FOR THE RADIO BUT THIS IS THE FIRST TIME I HAVE HAD ANY ISSUE WITH THE CRUSE CONTROL. WHAT IF THIS WOULD HAVE HAPPENED AT A BUSY INTERSECTION WITH A RED LIGHT?

ODI #11192729UNKNOWN OR OTHER

I BOUGHT THIS TRUCK IN AUGUST 2016 IN MISSOURI AT A USED CAR DEALER. WHEN I WAS NOTIFIED I HAD A RECALL ON MY VEHICLE I TOOK IT TO THE DEALER. THE DEALER REFUSED TO FIX ANY RECALLS ON THE VEHICLE BECAUSE I WAS BUILT IN CANADA. I WAS NOT TOLD THE VEHICLE WAS FROM CANADA WHEN I BOUGHT IT, NOR DID I KNOW I WOULDN'T BE ABLE TO DO RECALLS. SO BASICALLY I HAVE TO DRIVE AROUND IN A UNSAFE VEHICLE BECAUSE OF THIS.

ODI #11192672STEERING

TURNED THE IGNITION ON AND THE "SERVICE POWER STEERING " LIGHT CAME ON AND WHEN I STARTED THE TRUCK THERE WAS NO POWER STEERING. THE TRUCK HAD 38000 WHEN THIS HAPPENED.

ODI #11191418ENGINE

THE LIFTERS SEATS ARE MADE OF PLASTIC AND THEY'RE KNOWN BY CHRYSLER TO FAIL RESULTING IN INTERNAL ENGINE DAMAGE. THERE ARE OVER 1000 CONCERNS POSTED ABOUT THIS ISSUE WITH THE 5.7L HEMI AND THE PARTS HAVE BEEN ON BACK ORDER FOR OVER 1 YEAR PERIOD. DEALERSHIP TO CORRECT THE ISSUE ARE ASKING CUSTOMERS TO PAY 7 - 10K DOLLARS FOR A KNOWN DESIGN FLAW

ODI #11191135FUEL/PROPULSION SYSTEM

WHILE DRIVING THE VEHICLE THERE WAS INTERMITTENT NON RESPONSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED RESULTING IN THE OPPOSITE EFFECT ON A BUSY ROAD. ONCE WHILE ENTERING A HIGHWAY ON RAMP THE VEHICLE STALLED COMPLETELY, AFTER RESTARTING THERE WAS INTERMITTENT NON RESPONSE WHEN THE ACCELERATOR WAS DEPRESSED ON A BUSY HIGHWAY. THE PROBLEM IS RELATED TO A CORRODED FUEL PUMP RELAY LOCATED IN THE TIPM UNIT UNDER THE HOOD OF MANY MODEL YEAR DODGE RAMS. THIS SAME ISSUE HAS BEEN THE SUBJECT OF RECALLS ISSUED FOR OTHER DODGE PRODUCTS. THIS IS A SERIOUS SAFETY ISSUE THAT DODGE REFUSES TO ACKNOWLEDGE LEAVING THE BURDEN OF REPAIR TO THE CONSUMER.

ODI #11190402ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

KEYFOB DOES NOT WORK PROPERLY. IT OPENS THE TRUCK ON ITS OWN AND KEEPS TRYING TO OPEN ALL TIME WHEN KEYFOB IS NEAR.

ODI #11190403ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

CRUSE CONTROL STOP WORKING ALSO DRIVER DOOR MASTER SWITCH STOP WORKING EXCEPT THE 2 BACK WINDOWS

ODI #11186719AIR BAGS

AIR BAG SISTEM / SERVICE LIGHT CAME ON AND MY AIR BAG MIGHT NOT DEPLOY IN CASE OF AN ACCIDENT

ODI #11186770ENGINE

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO CHAMPION OF DECATUR, INC. (3831 US-31, DECATUR, AL 35603, (256) 351-8787) WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE ELECTRONIC STABILITY CONTROL WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 82,000.

ODI #11186168UNKNOWN OR OTHER

AUTOMATIC DOOR LOCKS WILL ALL UNLOCK, BUT ONLY THE DRIVER DOOR AND THE TAILGATE WILL LOCK. I PRESS UNLOCK ON EITHER THE KEY FOB, THE EXTERIOR KEY FOB, OR ON THE INTERIOR SWITCHES (DRIVER & PASSENGER) AND ALL DOORS (DRIVER, PASSENGER, TWO REAR, AND TAILGATE) WILL ALL UNLOCK. I PRESS LOCK ON EITHER THE KEY FOB OR ON THE INTERIOR SWITCHES (DRIVER AND PASSENGER) AND ONLY THE DRIVER AND TAILGATE WILL LOCK. AT FIRST, IT WAS INTERMITTENT. MAYBE THE PASSENGER DOORS WOULD LOCK, MAYBE THEY WOULDN'T. THEN IT GOES AWAY FOR A LITTLE WHILE. THEN IT COMES BACK FOR AWHILE, THE THREE PASSENGER DOORS WON'T LOCK.

ODI #11184986ENGINE

I HAD A CHECK ENGINE FAULT AND WAS TOLD THAT THE CAM AND LIFTERS HAVE FAILED ON MY RAM 1500 5.7 HEMI WITH 62141 MILES ON IT. I USE THIS VEHICLE FOR HIGHWAY TRAVEL AT 65 TO 75 MPH WITH NO SEVERE DRIVING AND HAVE THE OIL/FILTER CHANGED AT THE DEALERSHIP BETWEEN 3,000 AND 4,000 MILES. DEALERSHIP HAD TROUBLE FINDING THE PROBLEM AND IT IS OUT OF WARANTY SO WILL BE STUCK WITH A $4,000 BILL TO REPLACE CAM/LIFTERS AND STILL HAVE A MOTOR WITH POTENTIAL PROBLEMS AS WHATEVER METAL WAS WORN OFF IS CIRCULTATING THROUGH THE SYSTEM. KNOWN PROBLEM WITH NO RESOLUTION FROM MANUFACTURER.

ODI #11184222AIR BAGS

TODAY WAS THE THIRD TIME WE TOOK OUR DODGE RAM 1500 TO THE DODGE DEALER. THE FIRST TIME THEY WASHED IT AND REMOVED SNOW WHICH IMPROVED THE SERVICE. THE SECOND TIME AT BOZEMAN DEALER THEY SAID THERE WAS NOTHING THEY COULD DO. I HAVE TALKED TO PEOPLE IN UPSTATE MICHIGAN THAT HAVE RAMS AND HAVE NO PROBLEMS WITH THE AIRBAG. THIS AIRBAG SYSTEM IS DEFECTIVE. THE THIRD TIME I TOOK IT TO BOZEMAN THEY CHARGED ME 270 DOLLARS TO FILL THE AIRBAGS WITH NITROGEN AND ON THE WAY HOME THE IMMEDIATE SERVICE REQUIRED FOR SUSPENSION SERVICE REQUIRED. WE TRIED TO SLOW DOWN AND RAISE AIRBAGS AND IT WOULD NOT WORK. WE CANNOT LOWER OR MAKE OUR VEHICLE RISE. THE VEHICLE SITS OVERNIGHT AND WE COME OUT AND THE BAGS ARE DEFLATED. THE TRUCK RIDES VERY ROUGH. WE HAD TO DRIVE TO BOZEMAN IN THIS MODE. WE ARE GETTING FRUSTRATED AND WHEN THEY TELL US THE AIRBAGS JUST DO THIS IN COLD CLIMATES I DISAGREE.

ODI #11183443STRUCTURE

TAIL GATE DOES NOT LOCK PROPERLY. IT WILL OPEN, DROP AND FALL BY ITSELF AFTER TAKEOFF. THIS MAY CAUSE CARGO TO FALL OUT OF VEHCILE WHILE IN MOTION. REPEATED MANUAL AND REMOTE LOCKING TAKES SEVERAL TRIES O GET IT TO LOCK, BUT IT IS NOT A GUARANTEE IT WILL STAY LOCKED. IT HAS A LOCKING MECHANISM FAILURE. THIS HAPPENS OFTEN AFTER TAILGATE IS OPENED AND USED.

ODI #11182554ENGINE

JULY 14, 2018 MY CHECK ENGINE LIGHT CAME ON. I WAS GETTING HESITATION GOING UPHILL. I FIRST TOOK IT TO A LOCAL SHOP WHO REPLACED O2 SENSOR AND ALL SPARK PLUGS AT THE COST OF 800.00, 5 MILES DOWN THE ROAD CHECK ENGINE LIGHT BACK ON SAME CODE P219A. TOOK IT BACK SAID EVERYTHING TESTED FINE. SECOND SHOP REPLACED UPWARD AND DOWNWARD SENSORS 1100.00. 5 MILES LATER SAME CHECK ENGINE CODE. THIRD SHOP SAID THE COULDNT FIND ANYTHING TO PICK IT UP 200.00. I TOOK IT TO DEALER. AT THIS POINT BAD GAS MILEAGE AND HESITAION...THEY KEPT IT TWO MONTHS AND STATED THEY HAD CHRYSLER ENGINEERS IN THE FIELD HELPING THEM. FINALLY 8 WEEKS LATER, I WAS TOLD THE ONLY THIN THEY THINK IT COULD BE WAS WIRING HARNESS. 1400.00 BUT CANT PROMISE THAT WILL FIX IT. IVE REPLACED THROTTLE BODY AND NUMEROUS PARTS TOTALING APPROX. 3500.00. LIGHT STILL ON. DRIVING BACK IT DIED! DEAD! THROTTLE BODY CONTROL MODULE SENSOR ERROR WAS SHOWING ON DASH. DIED WHILE DRIVING. TOWED IT TO THE DEALER I GOT IT FROM. NOW THEY ARE SAYING 3700.00 TO FIX IT. CAMSHAFT AND LIFTERS NOT ONLY THAT ..SO MANY HAVE THIS PROBLEM PARTS ARE ON BACKORDER FOR 3-6 MONTHS! THAT WILL BE A YEAR WITHOUT BEING ABLE TO DRIVE MY TRUCK. ITS BEEN IN THE SHOP 3 WEEKS NOW WAITING ON PARTS! WHY HAS THIS NOT BEEN RECALLED BY CHRYSLER? THAT MANY VEHICLES WAITING IS A PROBLEM! I HAD THE TRUCK A YEAR AND 4 MONTHS WHEN THIS HAPPNED. MILEAGE 130,000

ODI #11182250UNKNOWN OR OTHER

WHILE DRIVING VEHICLE THE REAR TAIL GATE OPENS ON ITS OWN, THIS HAPPENS EVEN AFTER LOCKING THE DOORS WITH MANUAL LOCK BUTTON IN VEHICLE, THIS HAS HAPPENED NUMEROUS TIMES , I HAD TO STOP AND RECOVER CARGO WHICH FELL FROM PICK UP BED, WHEN I REPORTED PROBLEM TO DEALER I WAS TOLD IT IS A FAULTY CONTROL UNIT AND LATCH WHICH WAS NOT COVERED ON SERVICE CONTRACT , I PURCHASED THE VEHICLE NEW FROM SECURITY DODGE CHRYSLER IN AMITYVILLE , NY . , STARTED AROUND NOVEMBER 2017

ODI #11181319STRUCTURE

THE TAIL GATE FALLS OPEN WHILE GOING DOWN THE ROAD WHEN IT IS NOT LOCKED. THE TAIL GATE WAS REPLACED DUE TO AN ACCIDENT ABOUT A YEAR AGO AND IT HAS NOT LATCHED CLOSED PROPERLY.

ODI #11181428ELECTRICAL SYSTEM

THE FOB KEY WILL NOT GO TO THE OFF POSITION. THE FARTHEST LEFT IT GOES IS TO ACCESORY.THE KEY IS STUCK IN THE IGNITION I CAN STILL START IT AND DRIVE IT BUT HAVE TO DISCONNECT THE BATTERY AT NIGHT SO AS TO NOT DRAIN THE BATTERY.

ODI #11180970POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKESCRASH

I PULLED INTO THE DRIVEWAY BEHIND 2 PARKED CARS. I STOPPED AND PUT MY TRUCK IN PARK AND WHEN I TOOK MY FOOT OFF THE BRAKE THE TRUCK REVVED UP AND WENT FORWARD, I STEPPED ON THE BRAKE TO STOP THE TRUCK, BUT THE BRAKES FAILED TO STOP THE TRUCK FROM RUNNING INTO THE 2 CARS. AS I KEPT PRESSING THE BRAKE THE TRUCK'S ENGINE WAS REVVING AND THE TIRES WERE BURNING RUBBER, I KEPT PRESSING THE BRAKE AND THE TRUCK WOULD NOT STOP IT WAS OUT OF CONTROL. THE TRUCK RAMMED INTO BOTH CARS PUSHING ONE OF THEM INTO THE SIDE OF THE NEIGHBOR'S YARD. ALL THIS HAPPENED WHILE THE TRUCK WAS IN PARK. I PULLED BACK TO REVERSE SO I COULD GET OFF THE CAR AND WHEN I TOOK MY FOOT OFF THE BRAKE THE TRUCK CONTINUED REVVING THIS TIME GOING IN REVERSE, AGAIN I KEPT PRESSING THE BRAKE, BUT THE TRUCK WOULD NOT STOP IT WAS OUT OF CONTROL. IT WENT IN A HALF CIRCLE GOING INTO THE NEIGHBOR'S FRONT YARD KNOCKING DOWN A 6 INCH WALL, SOME BUSHES AND RUNNING INTO A TREE. THE TRUCK STOPPED AND TURNED OFF BY ITSELF AFTER HITTING THE WALL, THE BUSHES AND THE TREE. THIS INCIDENT CAUSED A LOT OF DAMAGE AND TOTALING ONE OF THE CARS. I DON'T KNOW WHAT CAUSED THE TRUCK TO GO FORWARD WHILE IN PARK, THE BRAKES NOT TO WORK AND THE ENGINE REVVING UP. I BELIEVE THE PARTS AFFECTED ARE THE BRAKES, THE POWER TRAIN AND SPEED CONTROL.

ODI #11176689ENGINE

EXHAUST MANIFOLD BOLTS BROKEN ON DRIVER AND PASSENGER SIDE OF 2013 5.7 LITER HEMI MOTOR. TWO DIFFERENT METALS ARE USED EXPANDING AT DIFFERENT RATES CAUSING MANIFOLD TO WARP AND SNAP BOLTS. IF GOOGLED YOU WILL SEE HOW COMMON. I BELIEVE THIS CAN RESULT IN EXHAUST ENTERING THE CAB.

ODI #11176593STEERING

I WAS DRIVING HOME FROM MCCALL, ID ON FEB 4TH IN HEAVY SNOWY/ WINTER CONDITIONS IN MY 2013 RAM 1500 WHEN MY ELECTRONIC POWER STEERING COMPLETELY WENT OUT GOING AROUND A CORNER. THANKFULLY I WAS ABLE TO MANAGE THE STEERING AVOIDING A GUARD RAIL AND GOING INTO A RIVER. I WAS TOWING A 1967 VOLKSWAGEN BUG BEHIND ME AS WELL. THE DASH LITE UP AND WAS SHOWING A SERVICE POWER STEERING LIGHT. I PULLED OVER AND TURNED MY TRUCK OFF AND RESTARTED IT. AFTER RESTARTING IT THE LIGHT WHEN AWAY AND MY POWER STEERING CAME BACK. FAST FORWARD ONE WEEK, FEB 11TH. I HAD JUST GOTTEN TO HAILEY, ID. APPROXIMATELY 2.5 HRS FROM MERIDIAN, ID WHERE I LIVE. ONCE AGAIN SNOWY CONDITIONS. THE POWER STEERING FAILED AGAIN, THIS TIME IT WOULD NOT COME BACK. I HAD TO DRIVE HOME THE NEXT 2.5 HRS WITH ZERO POWER STEERING. MY 2013 RAM 1500 HAS 32,100 MILES ON IT. I HAVE DONE SOME RESEARCH AND IT SHOWS THAT I NEED A NEW STEERING RACK, THAT RETAILS AT $1,800 AND IS CURRENTLY ON BACK ORDER. TO ME THIS HINTS A PROBLEM WITH THE PART. THERE IS MULTIPLE PEOPLE ONLINE HAVING THE SAME ISSUE WITH THERE 2013. IT WOULD BE NICE IF DODGE WOULD STAND BEHIND THIS FAILING PART BEFORE IT CLAIMS SOMEONES LIFE.

ODI #11176126EXTERIOR LIGHTING

BOTH HEADLAMPS ARE EXPERIENCING SUBSTANTIAL AMOUNTS OF MOISTURE ENTERING THE SEALED BEAM AREAS, CAUSING A "FOG-LIKE" EFFECT OVER THE INTERIOR OF THE HEADLAMPS AND REDUCING THE EFFECTIVENESS OF NIGHT TIME VISIBILITY WHILE DRIVING. THE MOISTURE DOES NOT GO AWAY ON ITS OWN AFTER A FEW DAYS AS FCA ENGINEERS SAY IT SHOULD.

ODI #11176292SUSPENSION

I PURCHASED THIS 2013 RAM ON OR ABOUT JUNE 15, 2018. ON FIVE DIFFERENT OCCASIONS THE AIR RIDE SUSPENSION REQUIRES IMMEDIATE SERVICE ALARM WAS DISPLAYED ON THE DASHBOARD. I WAS DRIVING ON THE HIGHWAY THREE TIMES (ONCE WITH A SERVICE TECHNICIAN IN THE TRUCK), ONCE WHILE ON A RESIDENTIAL STREET AND ONCE WHILE PARKED. I TOOK THE TRUCK BACK TO THE DEALERSHIP, ZEIGLER OF PLAINWELL EACH TIME FOR REPAIRS. I FINALLY TOLD THEM TO KEEP THE TRUCK SO THEY LET ME SPEND NINE HOURS, LOOKING AT 12 TRUCKS, BEFORE SETTLING ON A 2015 RAM 1500. I SAY SETTLED BECAUSE THE FINAL TRUCK WAS THE ONLY ONE THAT ALSO HAS THE AIR RIDE SUSPENSION. I COMPLETED A PREVIOUS COMPLAINT ON THE AIR RIDE FAILING ON THE 2015 ON FEBRUARY 8, 2019, AS WELL. I JUST HEARD FROM THE DEALERSHIP THAT THE SAME PARTS FAILED ON THE 2015 AND THIS 2013, THE LEFT FRONT AIR SPRING AND THE PUMP & MANIFOLD ASSEMBLY. IF THESE PARTS KEEP FAILING OVER MULTIPLE YEARS THERE SHOULD BE A RECALL. THE RIDE GOES FROM SMOOTH TO DRIVING ON LOGS INSTEAD OF TIRES, REGARDLESS OF SPEED, SO THIS HAS THE POTENTIAL OF CAUSING A CRASH.

ODI #11174236POWER TRAINCRASH

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY ON A STEEP HILL, THE CONTACT HEARD A POP NOISE. THE VEHICLE SHIFTED, ROLLED BACKWARDS, AND CRASHED INTO A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE BED OF THE VEHICLE WAS COMPLETELY DAMAGED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE FAILURE MILEAGE WAS 87,000. THE VIN WAS UNKNOWN.

ODI #11173458ELECTRICAL SYSTEM,AIR BAGS

AS OF YET, THERE HAS NOT BEEN AN ACCIDENT HAPPEN. HOWEVER, I JUST FINISHED A 15 MILE DRIVE AND MY AIRBAG LIGHT AND THE MESSAGE "SERVICE AIRBAG SYSTEM" HAS COME ON AND OFF 6 TIMES AT RANDOM. IN DOING MY OWN RESEARCH, IF THE CLOCKSPRING IN THE WHEEL WHICH CONNECTS THE AIRBAG LOSES CONNECTION IT WILL CAUSE THAT FAULT POSSIBLY LEADING TO AN AIRBAG FAILURE TO DEPLOY IN THE EVENT OF AN ACCIDENT. THIS HAPPENED BOTH WHILE MOVING AND ALSO WHILE STATIONARY.

ODI #11173034STEERING

TURNED THE IGNITION ON AND THE "SERVICE POWER STEERING " LIGHT CAME ON AND WHEN I STARTED THE TRUCK THERE WAS NO POWER STEERING. THE TRUCK HAS 49985 MILES AND NOW I BELIEVE I MUST PAY FOR THE REPAIRS. I WAS GOING TO BUY ANOTHER DODGE BUT THIS HAS CHANGED MY MIND MY NEXT TRUCK WILL BE A CHEVY 2500 FOR SURE.

ODI #11172800STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE OPERATING THE VEHICLE IN COLD TEMPERATURES, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, THE "SERVICE POWER STEERING" MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO CROWN DODGE (2120 CHATMAN RD, CHATTANOOGA, TN) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 107,000.

ODI #11171893ENGINE

THE BOLTS OR STUDS THAT HOLD THE EXHAUST MANIFOLD TO THE ENGINE BROKE OR SHEARED OFF. THIS PRESENTS A BREAK IN THE ABILITY OF THE ENGINE TO SAFELY TRANSPORT EXHAUST GASES TO THE REAR OF THE VEHICLE. EXHAUST GASES ARE NOW INTRODUCED TO THE ENGINE COMPARTMENT AND THE PASSENGER CABIN OF THE VEHICLE. EXHAUST COULD BE SMELLED IN THE CABIN TO THE VEHICLE AT START UP WHICH MEANS THAT CARBON MONOXIDE COULD BE INTRODUCED TO THE CABIN. THIS IS A SERIOUS SAFETY ISSUE. SECONDLY, WITH A EXHAUST LEAK OCCURRING AT THE ENGINE BLOCK, EXHAUST GASES ARE BYPASSING THE POLLUTION CONTROL EQUIPMENT WHICH MAY BE A EPA ISSUE. REFERENCING COMPLAINTS ON THE INTERNET THIS IS A VERY COMMON PROBLEM.

ODI #11171312STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE CONTACT WAS WARMING UP THE VEHICLE, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO SWOPE CHRYSLER DODGE JEEP RAM (LOCATED AT 1012 N DIXIE HWY, ELIZABETHTOWN, KY 42701, (270) 765-2181) WHERE IT WAS DIAGNOSED THAT THE MODULE IN THE RACK AND PINION MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

ODI #11171452VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE CRUISE CONTROL DISENGAGED WITHOUT WARNING. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS WAITING FOR A SUPERVISOR TO CALL HIM BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48,000.

ODI #11166451SUSPENSION

ANYTIME THE WEATHER IS COLD I GET A "SERVICE AIR SUSPENSION IMMEDIATELY" MESSAGE. I'VE TAKEN IT TO THE DEALER SEVERAL TIMES FOR IT AND THEY NEVER "FIND" A PROBLEM. TWO DAYS AGO I GOT A MESSAGE STATING THAT THE AIR SUSPENSION COULD NOT BE USED BECAUSE MY PAYLOAD WAS TOO HEAVY. THE PROBLEM IS, THERE WAS NOTHING IN MY TRUCK EXCEPT ME SO THERE WASN'T A HEAVY PAYLOAD. THIS MORNING MY TRUCKS FRONT END WAS RESTING ON THE EMERGENCY BUMP STOPS AND THE AIR SUSPENSION WAS NOT FUNCTIONING AT ALL. I AM OUT OF WARRANTY AND NEITHER MY DEALERSHIP NOR FCA WILL COVER THE REPAIRS EVEN THOUGH IS A KNOWN ISSUE SINCE YOU CAN FIND MANY REPORTS OF ISSUES LIKE THI.

ODI #11166480POWER TRAIN,AIR BAGS

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. WHEN THE VEHICLE WAS TURNED OFF, THE GEAR SHIFT MOVED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER MANUFACTURER RECALL NUMBERS: T79, T35, AND R36 AT EAST CAROLINA CHRYSLER DODGE JEEP RAM FIAT (3401 S MEMORIAL DR, GREENVILLE, NC 27834, 888-848-5262), BUT THEY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46. THE VIN WAS NOT AVAILABLE.

ODI #11165117STRUCTURE,LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE OPERATING THE VEHICLE, THE TAILGATE WOULD UNLATCH AND FALL DOWN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (MILTON RUBEN CHRYSLER DODGE JEEP RAM, 3508 WASHINGTON RD, AUGUSTA, GA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 50,000. *TT*JB

ODI #11165922ELECTRICAL SYSTEM

ALL 4 DOOR LOCKS ON MY TRUCK DO NOT WORK PROPERLY WHEN USING THE KEY FOB AS WELL THE POWER LOCKS INSIDE THE VEHICLE . THEY EITHER DO NOT LOCK OR UNLOCK. IT ROTATES LOCKING ONE DOOR AND OTHER IS OPEN, SOMETIMES 3 DOORS LOCK AND 1 OPEN, AND IT CHANGES EVERY TIME IT'S USED . THERE ARE PUBLIC FORUMS WHERE MANY OTHER PEOPLE EXPERIENCE THE SAME ISSUE UNTIL THEY REPLACE THE BCM MODULE. IVE EXPERIENCED GREAT DIFFICULTLY WITH THE DEALERSHIPS ABILITY TO PROPERLY DIAGNOSE THE ISSUE. THEY ADVISED ME TO REPLACE ALL 4 ACTUATORS, NEVER ADDRESSING THE PUBLIC FORUMS THAT DISCUSSSED THIS EXACT ISSUE. SEEMS LIKE THE DEALERS ARE MAKING MONEY ON THESE PROBLEMS AND NOT CORRECTING THE ISSUE. THE TRUCK HAD ONLY 24,000 MILES ON IT WHEN THE ISSUE STARTED. THIS SHOULD NOT BE HAPPENING. THIS IS A MAJOR SAFETY ISSUE MANY OTHERS HAVE COMPLAINED OF THE SAME ISSUE.

ODI #11164534ENGINE

EXHAUST MANIFOLD BOLTS BROKEN. I HAD 2 BROKEN BOLTS ON THE PASSENGER SIDE AND 1 ON THE DRIVER SIDE. THIS CAUSED A TICKING NOISE UPON START UP THAT WOULD THEN GO AWAY AFTER THE ENGINE WARMED UP. NO REGULARLY SCHEDULED MAINTENANCE WOULD HAVE PREVENTED THIS FROM HAPPENING AND HAS TO BE A FAULTY PART/DESIGN WITH THE 5.7L V8 HEMI. ISSUE HAS BEEN COMPLAINED ABOUT ON TRUCK FORUMS DATING ALL THE WAY BACK TO 2008 MODELS. SERVICE FOR THIS REPAIR WAS NOT COVERED UNDER WARRANTY DUE TO AGE OF THE TRUCK AND MILEAGE 114,800.

ODI #11164030UNKNOWN OR OTHER,VISIBILITY/WIPER

NO HEAT ON DRIVER'S SIDE COMING FROM ANY VENTS. VISIBILITY AFFECTED IN COLD WEATHER. FIRST NOTICED AROUND OCTOBER 22, 2018 WHEN HEATER WAS TURNED ON WHILE DRIVING ON HIGHWAY. CONTINUED WHEN IN TOWN AND STATIONARY.

ODI #11163806ENGINE

UPON STARTING VEHICLE MADE LOUD TICKING NOISE, AND WAS RUNNING A BIT ROUGH, NEXT MORNING AGAIN STARTED THE TRUCK AND IT WAS MAKING TICKING NOISE BUT NOW WAS LOSING HORSEPOWER SO WE HAD TRUCK TOWED TO SHOP THINKING COULD BE SOMETHING EASY, TRUCK MAINTENANCE MAYBE. MECHANIC STATED THE C CLIP ON THE LIFTER HAD BROKEN AND THE TRUCK WAS UTILIZING 7 CYLINDERS AND NOT 8. MECHANIC STATED HE COULDN'T PIN POINT A CAUSE FOR THIS TO HAVE HAPPENED, BUT THE REPAIR WOULD BE COSTLY. UNFORTUNATELY WE ARE NOT UNDER ANY WARRANTY OF ANY KIND, I WAS LOOKING ON THE INTERNET TO SEE IF THIS WAS UNDER RECALL OR IF THERE WAS A REASONABLE CAUSE FOR THIS TYPE OF BREAKDOWN HOWEVER FOUND THAT MANY ON THE 2013 ENGINES ARE EXPERIENCING THIS SAME ISSUE. I HAVE NOT YET CONTACTED CHRYSLER AND BASED UPON WHAT I HAVE READ IN COUNTLESS FORUMS, CHRYSLER'S NOT STANDING BY THE PRODUCT ANYWAY, SO I DECIDED TO FILE THIS COMPLAINT INSTEAD, I'M NOT SURE IF FILING THIS COMPLAINT WILL CHANGE CHRYSLER'S VIEW OF THE DEFECTIVE ENGINES OR NOT BUT SOMETHING NEEDS TO HAPPEN, THUS FAR NO LIVES HAVE BEEN TAKEN HOWEVER IF THIS WERE TO HAPPEN WHILE DRIVING ON THE INTERSTATE ABOVE 50 MPH AND THE ENGINE LOOSES POWER OR SHUTS DOWN AS OUR VEHICLE DID IT COULD EASILY CAUSE LOSS OF LIFE. THIS IN MY OPINION IS A SAFETY ISSUES NOT ONLY FOR THE PERSON DRIVING VEHICLES WITH THESE DEFECTIVE ENGINES BUT TO OTHERS ON THE ROAD WITH THEM.

ODI #11163420STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE OPERATING THE VEHICLE, THE ELECTRIC POWER STEERING BECAME INOPERABLE AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (ARRIGO DODGE, 5851 S. US HWY 1, FORT PIERCE, FL) AND THE MANUFACTURER WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 4,800. THE VIN WAS UNKNOWN.

ODI #11162892ENGINE

SOME OF THE BOLTS ON THE EXHAUST MANIFOLD HAVE BROKEN.

ODI #11162552STRUCTURE

TAILGATE FALLS FOR NO REASON AND WHEN I TRY TO PUT IT BACK UP IT WON'T LATCH. IT TAKES MULTIPLE TRIES TO GET IT TO DO SO. I HAVE TO MANUALLY LOCK IT ONCE I DO GET IT LATCHED. THIS HAPPENS CONSTANTLY. IT'S RATHER DANGEROUS NOT ONLY FOR THE RISK OF CARGO FALLING OUT BUT FOR ME HAVING TO STOP ALONG THE INTERSTATE AND FIGHT WITH IT WHILE CARS ARE FLYING BY ME AT 65+MPH. IT'S HAPPENED NUMEROUS TIMES BUT I WILL PUT THE MOST RECENT DATE BELOW. DEALER SAYS IT'S BECAUSE OF SOME 'MODULE' AND I HAVE TO PAY $267 TO HAVE IT FIXED. SEEMS LIKE IT'S A DEFECT AND DODGE SHOULD BE COVERING THE COST, THE TRUCK IS ONLY 5 YEARS OLD FOR GOD'S SAKE.

ODI #11162315ENGINE

EXHAUST MANIFOLD BOLTS BROKE CAUSING AN EXHAUST LEAK AND A TICKING NOISE. THE TICKING NOISE WAS HEARD AT START UP. THIS IS A KNOWN PROBLEM ON THE HEMI ENGINES.

ODI #11155328ELECTRICAL SYSTEM

DASH GOES BLANK THEN COMES BACK ON.. NOW IS TICKING WHEN IT DOES.. HAPPENS WHEN DRIVING NORMALLY

ODI #11154374VISIBILITY/WIPER

NO HEAT ON DRIVERS SIDE

ODI #11152406EXTERIOR LIGHTING

2013 RAM PASSENGER SIDE HEADLIGHT WON'T WORK DUE TO INFERIOR WIRING AND COMPUTER PROBLEM. DEALERSHIP AND SEVERAL MECHANICS HAVE CONFIRMED THIS PROBLEM. NO ONE CAN AFFORD THE 'FIX" FOR THIS ISSUE. I HAVE NO PROBLEM REPLACING BURNED OUT HEADLIGHTS BUT SEE THE POOR DESIGN OF THIS ELECTRICAL SYSTEM AS A SAFETY ISSUE THAT CAN NOT BE RESOLVED REASONABLY. I HAVE A 1995 TRUCK WITH NO HEADLIGHT PROBLEMS NOW OR EVER. IF THE DEALERSHIP CAN'T COME UP WITH AN EASY FIX THAN THE VEHICLE SHOULD BE RECALLED. OR DISCOUNTED FOR DAYLIGHT ONLY.

ODI #11152032STRUCTURE

WHILE DRIVING THE TAILGATE WILL OPEN WITHOUT WARNING. IT HAS DONE THIS ON SEVERAL OCCASIONS OVER THE LAST 3 MONTHS.. I HAVE HAD ITEMS FALL OUT ONE TIME ONTO THE ROADWAY LUCKILY THERE WAS NO ACCIDENTS ONLY SOME ITEM DAMAGE.I CONTACTED THE LOCAL CHRYSLER DODGE RAM DEALER THEY SAID IT SOUNDS LIKE THE LATCH IS FAILING. THEY SAID THERE WAS A RECALL FOR 2015 THRU 2018 RAMS FOR THE PROBLEM I AM DESCRIBING. THEY SAID I WOULD PROBABLY HAVE TO REPLACE THE LATCH TO FIX THE PROBLEM. IF THERE WAS A PROBLEMS WITH LATER YEARS THAN MINE I WOULD GUESS THERE IS A PROBLEM WITH THE 2013'S.

ODI #11151991ELECTRICAL SYSTEM,ENGINE

WHEN PARKING I GET ERROR 'VEHICLE NOT IN PARK' AND ENGINE WILL NOT SHUT OFF. SEEMS STUCK AND UNTIL YOU PUT IT IN REVERSE, THEN DRIVE, THEN PARK MULTIPLE TIMES IT WILL ALLOW YOU TO SHUT THE ENGINE OFF. EVERYTIME I TRY AND PARK AND I AM STATIONARY FOR THE PAST MONTH.

ODI #11150034ENGINE

5.7L HEMI BROKEN EXHAUST BOLTS AND WARPED EXHAUST MANIFOLD . ALOWING EXHAUST TO EXCAPE AND ENTER THE CAB OF THE TRUCK . WAS TOLD UNSAFE TO DRIVE TILL FIXED . 3 MOS OUT OF WARRANTY . 56000 MILES .TRUCK NOW SITS AS I CANNOT AFFORD TO FIX THE PROBLEM AND ITS UNSAFE TO DRIVE . WAS GETTING BAD HEADACHES DRIVING THE TRUCK SINCE SITTING I HAVE HAD NO MORE HEADACHES.

ODI #11150193ENGINE

EXHAUST MANIFOLD BOLTS ON DRIVER AND PASSENGER SIDE OF ENGINE BREAKING. I HAVE REPLACED 2 BOLTS ON THE PASSENGER SIDE AND STILL NEED TO REPLACE ONE ON THE DRIVER SIDE OF MY ENGINE. IT STARTED AS A LIGHT TICKING NOISE AND WOULD GO AWAY AFTER THE ENGINE WOULD HEAT UP, THEN IT HAD BECOME LOUDER, WHEN I TOOK IT TO MY MECHANIC HE FOUND THAT I HAD 3 BOLTS BROKEN AND HE WAS ABLE TO GET THE TWO ON THE PASSENGER SIDE OUT BUT NOT THE ONE ON THE DRIVER SIDE. AFTER DOING SOME RESEARCH IT SEEMS THAT THIS IS A COMMON ISSUE WITH THE RAM ENGINE, BUT IT SEEMS THAT RAM WILL NOT TAKE OWNERSHIP OF THIS ISSUE. I WENT TO MY LOCAL DEALERSHIP TO SEE HOW MUCH IT WOULD COST TO HAVE THEM DO THE INITIAL REPAIR AND WAS QUOTED $600 TO OVER $2,000 FOR THEIR PROBLEM.

ODI #11149622ELECTRICAL SYSTEM

AS I'M DRIVING, ALL OF THE ELECTRICAL COMPONENTS ON MY DASH SHUT DOWN AND THEN COME BACK ON ONE AT A TIME WITHIN A MINUTE. MY UNDERSTANDING IS THAT THE PROBLEM IS RELATED TO THE GAUGE CLUSTER AND AFTER A LITTLE SEARCHING ON THE INTERNET, IT IS A WELL-KNOWN ISSUE WITH THE 2013 RAMS. THE PROBLEM HAS BEEN HAPPENING RANDOMLY SINCE I BOUGHT THE TRUCK IN 2015 AND CAN NOT BE REPLICATED ON COMMAND. SOMETIMES I CAN GO A COUPLE OF MONTHS WITH NO PROBLEM; AT OTHER TIMES, IT OCCURS 2-3 TIMES A WEEK. SO FAR, IT HASN'T AFFECTED THE OPERATION OF MY TRUCK, BUT THIS IS A HUGE SAFETY RISK SHOULD THEY DECIDE NOT TO COME BACK ON AT SOME POINT.

ODI #11145274SUSPENSION

DASH LIGHT SAYS SERVICE AIR SUSPENSION IMMEDIATELY . VEHICLE IS STATIONARY AND JUST BEING STARTED . COMPRESSOR WAS REPLACED LAST YEAR AND FUSE WAS REPLACED ON 10-31-18 . ON 11-05-18 SERVICE AIR SUSPENSION IS BACK ON . THE VEHICLE DROPS IN THE FRONT MAKING IT UNSAFE TO DRIVE.

ODI #11144992ENGINE

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT HEARD AN ABNORMAL, LOUD NOISE COMING FROM THE ENGINE COMPARTMENT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER (GREENBRIER DODGE OF CHESAPEAKE, 1717 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 420-2800) DIAGNOSED THAT THE LIFTERS AND CAM SHAFT NEEDED TO BE REPLACED. THE DEALER INDICATED THAT A WARRANTY MAY COVER THE REPAIRS; HOWEVER, ONCE IT WAS DETERMINED THAT THE VEHICLE HAD A CANADIAN VIN, THEY REFUSED TO PROVIDE SERVICE AS THERE MAY BE A CANADIAN WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO REACH OUT TO THE MANUFACTURER IN CANADA. IN TURN, THE MANUFACTURER IN CANADA ADVISED THE CONTACT TO CALL THE MANUFACTURER IN THE USA. THE CONTACT RECEIVED NO RESOLUTION. THE MANUFACTURER HAD NOT ISSUED AN ENGINE RECALL; HOWEVER, THEY ISSUED 27 TSBS ON THE ENGINE AND ENGINE COOLING. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

ODI #11144425SERVICE BRAKES

WHEN DRIVING DOWN THE ROAD MY TRUCK SLOWS IT'S SELF DOWN AND THEN MY BREAKS LOCK UP. IF THE BREAKS ARE BLED IT CAN MOVE BUT WILL DO IT ALL OVER AGAIN. THE ABS LIGHT,TRACTION CONTROL LIGHT AND BRAKE LIGHT ARE ON. A DECODER ONLY BRING UP A CODE SAYING ABS. IF THE TRUCK SITS FOR A FEW DAYS THE BREAKS HAVE TO BE BLED OFF BEFORE IT CAN BE STARTED AS IT'S A PUSH BUTTON START.

ODI #11144523ENGINE

HYDRAULIC LIFTER FAILED IN 5.7L HEMI V8 ENGINE, CAUSING DAMAGE TO CAMSHAFT LOBE. VEHICLE UNDRIVEABLE. LIFTER (PART) BACK ORDERED FROM FACTORY FOR 1-2 MONTHS. THIS PART FAILURE IS ALL OVER THE INTERNET, IN RAM/CHRYSLER FORUMS AND CAR REPAIR WEBSITES. NHTSA NEEDS TO LOOK INTO A RECALL. FCA IS NOT STANDING BY CUSTOMERS. IN MY CASE, THEY REFUSE TO EVEN PROVIDE RENTAL ASSISTANCE DURING THE 1-2 MONTH REPAIR PERIOD, WHEN MY TRUCK IS TORN APART SITTING AT THEIR DEALER.

ODI #11143981ENGINE

TAKATA RECALL HI I HAVE A 2013 RAM 1500 AND IT SEEMS THE EXHAUST MANIFOLD BOLT HEADS ARE BROKEN AND THE MANIFOLD IS LEAKING IT MAKES A LOUD TICKING NOSE AND IN MY RESEARCH IT SEEMS LIKE IT HAPPENS TO MOST IF NOT ALL RAM 1500 SO I WAS WONDERING WHY THIS IS NOT A RECALL AND IF IT COULD BE I BELIEVE IT IS DUE TO THE KIND OF BOLTS AND OR THE DIFFERENT METALS FROM THE ENGINE BLOCK TO THE MANIFOLD AND ALSO FROM THE HEATING UP OF THE ENGINE AND THEN COOLING THE METAL JUST BRAKES

ODI #11140734STEERING

DASHBOARD READS "CHECK POWER STEERING FLUID". THERE IS NO POWER STEERING FLUID RESERVOIR ON THE 2013 DODGE RAM, IT HAS AN ELECTRONIC POWER STEERING. TOOK TO DEALER FOR DIAGNOSTICS WHO STATES THE EPS AND RADIO USE THE SAME MODULE AND THE EPS MODULE REQUIRES REPLACEMENT. THE STEERING WHEEL IS LOCKED UP. THE VEHICLE IS INOPERABLE WITH THIS FIX. IT CANNOT SIMPLY BE WEAR AND TEAR ON A 5 YEAR OLD VEHICLE. THE EPS MODULE SHOULD BE MADE TO LAST A LIFETIME, AND IF NOT, THEN THE CONSUMER SHOULD BE MADE AWARE THAT IT WILL HAVE TO BE REPLACE WITHIN 5 YEARS OF PURCHASE AT AN EXPENSE OF UP TO $3K. I FEEL THIS IS A MANUFACTURER FAILURE AND SHOULD HAVE A RECALL. I WAS LUCKY MY VEHICLE WAS STATIONARY AT THE TIME OF THE FAILURE OR SERIOUS INJURY COULD HAVE BEEN CAUSED SINCE THE STEERING WHEEL LOCKED UP ENTIRELY. IT DOES NOT TURN WHATSOEVER. IF I WAS TRAVELING AT A HIGH RATE OF SPEED ON A HIGHWAY OR IN HEAVY TRAFFIC, THIS COULD HAVE RESULTED IN NOT ONLY SERIOUS INJURY, BUT POSSIBLE FATALITIES.

ODI #11139605VEHICLE SPEED CONTROL

I TOOK MY TRUCK IN 3-4 WEEKS AGO BECAUSE OF AN ALARMING ISSUE OF THE TRUCK SURGING FORWARD AT HIGHER AND HIGHER SPEEDS AFTER ACCELERATION. IT WOULD NOT STOP EVEN AFTER BRAKING. I HAD TO SHUT OFF THE TRUCK. THEY SAID THERE WAS A SPEED CONTROL RELATED RECALL AND REPLACED SOME MODULE. BOTH HAPPENED GOING 50+ MPH ON A CROWED HIGHWAY. IT HAPPENED AGAIN TWICE YESTERDAY DURING ACCELERTION. VERY SCARY AND UNSAFE. I'M AFRAID TO USE MY VEHICLE. BARELY AVOIDED ACCIDENTS EACH TIME.

ODI #11132851ENGINE

I PURCHASED THIS TRUCK USED AND HAD TO REPLACE BROKEN EXHAUST MANIFOLD-TO-CYLINDER HEAD BOLTS WHICH HAD SHEARED OFF. I HAD BOTH SIDES REPLACED (ALL BOLTS WITH NEW) AND NEW MANIFOLD GASKETS. WITHIN A YEAR THERE WAS THE EXHAUST LEAK UPON STARTUP. I HAVE HEARD FROM MANY HEMI V8 OWNERS THAT THIS IS VERY COMMON AND CAN AFFECT THE ABILITY TO PASS THE REQUIRED BIANNUAL SMOG CHECK.

ODI #11131124ENGINE

WHILE DRIVING VEHICLE AT 55 MPH, ENGINE SHUTDOWN. TOWED TO MECHANIC. VALVE SPRING BROKE, BENT PUSH ROD AND PISTON DAMAGED. HAD TO HAVE TOTAL ENGINE REPLACEMENT. 98500 MILES ON WELL MAINTAINED ENGINE. NO HELP FROM CHRYSLER AT 3 MONTHS OUT OF WARRANTY.

ODI #11131027SERVICE BRAKES

BASED UPON THE RECALL DODGE HAS NOT HAD THE PART TO REPAIR IT. I HAVE CALLED ON 3 SEPARATE OCCASIONS TO GET THE PART ORDERED PRIOR TO MAKING AN APPOINTMENT AND THEY REFUSE TO DO SO.THEY HAVE STATED THEY DO NOT HAVE THE PART ON HAND. THE BRAKE TRANSMISSION SHIFT INTERLOCK (BTSI) LOCKING PIN MAY BECOME STUCK IN THE OPEN POSITION. A BTSI LOCKING PIN STUCK IN THE OPEN POSITION MAY ALLOW THE TRANSMISSION TO BE SHIFTED OUT OF PARK AND TO OR FROM ANY GEAR POSITION WITHOUT DEPRESSION OF THE BRAKE PEDAL AND/OR WITHOUT THE KEY IN THE IGNITION, IF A KEY IS APPLICABLE.

ODI #11124422ENGINE

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO YORK GARY AUTOPLEX (1420 LESLIE ST, NASHVILLE, AR 71852, (877) 809-4344) WHERE IT WAS DIAGNOSED THAT THE LIFTER ON THE MOTOR COLLAPSED AND THE CAMSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

ODI #11124051ELECTRICAL SYSTEM,AIR BAGS

AS I WAS PARKING MY VEHICLE I HEARD A CLICK SOUND. IMMEDIATELY AFTER THE AIRBAG LIGHT ILLUMINATED ALSO HORN/RADIO/CRUISE CONTROL STOPPED WORKING. VERY UNSAFE. NOT FARE FOR A DEFECT LIKE THIS TO HAPPEN. AFTER READING FORUMS ONLINE THIS IS A KNOWN PROBLEM THAT FCA HAS NOT LOOKED INTO.

ODI #11123351STEERING

ELECTRIC POWER STEERING RACK WENT OUT 26500 MILES 2700.00 TO REPLACE.THIS IS A SAFETY ISSUE! RECALLED 2015 MODEL BUT NOT 13&14! AND THEY HAD PROBLEMS. I GUESS IT WILL TAKE A DEATH.

ODI #11123031ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ENGINE

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT STRONG EXHAUST FUMES ENCOMPASSED THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE DEALER (PETERSON DODGE CHRYSLER JEEP RAM, 5801 E GATE BLVD, NAMPA, ID 83687, (208) 475-3000) DIAGNOSED THAT THE EXHAUST MANIFOLD HAD AN INTERNAL FAILURE, WHICH WAS LEAKING FLUID INTO THE ENGINE COMPARTMENT DUE TO THE BOLTS SHEARING OFF. THE DEALER REPLACED THE EXHAUST MANIFOLD AND THE BOLTS ON THE FRONT PASSENGER SIDE; HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT THE EXHAUST MANIFOLD NEEDED TO BE REPLACED ON THE DRIVER'S SIDE AND THE BOLTS. THE MANUFACTURER PROVIDED NO REMEDY OTHER THAN REPLACING THE SAME PARTS. THE FAILURE MILEAGE WAS NOT AVAILABLE. **TR THE FIRST FAILURE WAS THE PASSENGER SIDE EXHAUST MANIFOLD BEGAN TICKING. TAMERA , THE CHRYSLER ADJUSTER DID NOT TELL ME THIS WAS UNDER A CUSTOMER HELP AT THE TIME OF THE REPAIR OF I SOULD HAVE BROUGHT THE ABOVE HER ATTENTION THEN. I HEARD ONLY A TICK ON THE PASSENGER SIDE AND THEY SAID THE OTHER SIDE WAS FINE. IN LESS THAN 1000 MILES AND AROUND 30 DAYS THE OTHER SIDE STARTED TICKING. IN RESEARCHING THIS PROBLEM IT APPEARS THAT CHRYSLER HAS ALLOWED THIS TO ALLOWED THIS TO CONTINUE UNCHECKED SINCE 2009, BUT IT IS HARD TO TELL AS THEY HAVE DONE SOME CHANGES IN THE ENGINE FOR FUEL ECONOMY SAKE, BUT IT APPEARS TO BE AN ONGOING PROBLEM. I HAVE HAD SOME EXHAUST ODORS, BUT IT HAS NOT SEEMED TO HAVE CAUSED HEALTH PROBLEMS AT THIS POINT. MY SON HAS A 2003 DIESEL THAT HAS THE SAME PROBLEM, BUT IS LONG OUT OF WARRANTY. UPDATED 11/1/2018 *JB

ODI #11122703VEHICLE SPEED CONTROL,SERVICE BRAKESFIRE

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING 57 MPH, THE ACCELERATOR PEDAL BECAME STUCK AND WOULD NOT RELEASE. THE CONTACT APPLIED BOTH FEET IN AN ATTEMPT TO DEPRESS THE BRAKE PEDAL AND STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT STOP ACCELERATING AND THERE WAS A COMPLETE LOSS OF BRAKE FUNCTIONALITY. THE CONTACT MANAGED TO PULL OFF THE ROAD AND PLACED THE VEHICLE IN THE PARK POSITION. THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE RISING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO BILL MARSH CHRYSLER DODGE AND JEEP (408 WEST MILES ROAD, KALKASKA, MICHIGAN 49646, 231-258-9192) TO BE DIAGNOSED, BUT THERE WERE NO WARNING INDICATORS ILLUMINATED OR DIAGNOSTIC TROUBLE CODES PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. *TT UPDATED 10/9/18*JB

ODI #11120377ENGINE

EXHAUST MANIFOLDS WARP UNDER NORMAL ENGINE TEMPERATURES CAUSING MANIFOLD MOUNTING BOLTS TO BREAK.

ODI #11119613STEERING

WHEN STARTING TRUCK A DASH INDICATION OF "SERVICE POWER STEERING" IS DISPLAYED. ATTEMPT TO TURN STEERING WHEEL AND IT MANUAL STEERING. NO ASSIST. TURN VEHICLE OFF FOR 5 MINUTES AND START AGAIN AND ISSUE RETURNS. VEHICLE IS UNSAFE TO DRIVE WITHOUT POWER STEERING.

ODI #11118564AIR BAGS

SERVICE AIR BAG SYSTEMS WARNING LIGHT TURNING ON AND OFF RANDOMLY WHILE DRIVING. NOT SURE IF THIS DISABLED AIR BAG FUNCTIONALITY.

ODI #11118574POWER TRAIN

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (AUBURN CHRYSLER JEEP RAM, 1901 GRASS VALLEY HIGHWAY, AUBURN, CA 95603) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11115342UNKNOWN OR OTHER

OUR 2013 RAM TAILGATE OPENS WHILE WE ARE DRIVING DOWN THE ROAD. IT HAS BEEN DOING THIS SINCE WE PURCHASED 3 YEARS AGO. THIS HAS BEEN RECALLED ON 2015-2018 VEHICLES, WHAT ABOUT THE 2013'S

ODI #11115416STRUCTURE

,WHEN THE AUTOMATIC LOCKS ENGAGE FOR THE DOORS AND TAILGATE AFTER REACHING A CERTAIN SPEED, T UNKNOWN TIMES AND WITHOUT WARNING THE TAILGATE WILL DISENGAGE AND OPEN. IT HAPPENS EVERY COUPLE OF DAYS, DEPENDING ON HOW OFTEN I USE THE TRUCK. LUCKILY NO ONE HAS BEEN BEHIND ME AND SO FAR THE TAILGATE CABLES HAVE HELD UP. I MADE AN APPOINTMENT WITH A LOCAL RAM DEALER TO HAVE IT LOOKED AT AND THE SERVICE PERSON STATED THEY'VE HAD A COUPLE COME IN LIKE THAT. I SAW WHERE RAM IS RECALLING THE 2015-2017 TRUCKS AND FEEL THIS SHOULD BE LOOKED FURTHER BACK.

ODI #11114536TIRES

TL* THE CONTACT OWNS A 2013 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE: P275/60R20. THE CONTACT STATED THAT ALL FOUR TIRES HAD NO TREAD AND WERE LESS THAN A YEAR OLD. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE, BUT THE TIRES WERE NOT REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE, DOT NUMBER, AND VIN WERE NOT AVAILABLE.

ODI #11114544ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL

CONTROLS (CRUISE, GEAR UP/DOWN) ON STEERING WHEEL NON-OPERABLE. DEALER DIAGNOSTICS SAY CLOCKSPRING (PN 68110740AE) IS BAD.

ODI #11114056POWER TRAINCRASH

VEHICLE SHIFTED OUT OF PARK WHILE TRAILER WAS ATTACHED ON A HILL.

ODI #11112723STEERING,SERVICE BRAKES,ENGINE

DRIVING VEHICLE WHEN DIGITAL INSTRUMENT CLUSTER WENT BLACK AND ENGINE STOPPED TOTAL LOSS OF BRAKING AND STEERING ASSIST. LOSS OF CONTROL OF VEHICLE WHICH ROLLED TO STOP. NO COLLISION OR DAMAGE TO VEHICLE. VEHICLE RESTARTS AND DRIVEABLE NO DIGITAL INFORMATION DISPLAYED. DEALER SAYS DIGITAL INSTRUMENT CLUSTER FAILURE. CONCERN DEFINITE SAFETY RISK IF HAPPENED IN TRAFFIC OR WHEN TURNING OR STOPPING. DID THE FAILURE OF THE DIGITAL INSTRUMENT CLUSTER KILL THE ENGINE OR DID SOMETHING ELSE KILL THE ENGINE AND THE CLUSTER. IF THE VEHICLE IS DRIVEABLE IS IT SAFE TO DRIVE OR CAN EXPECT REPEAT OF SAME INCIDENT?

ODI #11112395STEERING

ELECTRIC POWER STEERING QUIT WORKING ON 6/28/18. VEHICLE HAD ONLY 29000 MILES AT TIME OF PROBLEM. DODGE WOULD NOT COVER REPLACEMENT FOR STEERING RACK. DODGE RAM 1500 HAD A RECALL ON THIS STEERING RACK IN 2015. BUT WOULD NOT COVER THE 2013. THE COAST FOR REPLACEMENT WAS 2617.00 VEHICLE WAS IN MOTION ON CITY STREET.

ODI #11112112AIR BAGS

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS), WHICH INDICATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD CALL THE DEALER ON HIS BEHALF. THE CONTACT WAS NOT CALLED BACK AND NO APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE CONTACT CALLED THE MANUFACTURER AGAIN AND WAS INFORMED TO CALL BACK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #11109551ENGINE

TRUCK DIED IN TRAFFIC SHORTLY AFTER LIGHT TURNED GREEN ACCELERATING THROUGH AN INTERSECTION.

ODI #11103618STEERING

DRIVING 2013 RAM 1500 WITH ONLY 36,623 MILES ON THE ODOMETER. MADE A RIGHT HAND TURN AT MAJOR INTERSECTION, WITHOUT ANY WARNING, THE STEERING WHEEL WOULD NOT TURN, REACTED INSTANTLY APPLYING BRAKES TO PREVENT COLLISION. AT THAT POINT, THE DASH LIGHT ILLUMINATED STEERING WHEEL, INDICATING PROBLEM AFTER THE OCCURRENCE. THIS COULD HAVE BEEN CATASTROPHIC TO OTHERS AND MYSELF, BY NOT HAVING STEERING CONTROL. AFTER TAKEN TO THE DEALER, IT WAS DIAGNOSE AS ELECTRIC STEERING MODULE FAILURE AND PART WAS NON SERVICEABLE. TO MAKE THE REPAIR, THIS WOULD REQUIRE COMPLETE STEERING RACK REPLACEMENT, ALONG WITH FRONT END ALIGNMENT. HAVING NO RECALLS AND BEING OUT OF WARRANTY, ESTIMATED REPAIR COST $2,200. IT IS A DISGRACE, THAT CONSUMERS ARE BEING PUT INTO DANGER AND THEN CHARGED FOR POORLY DESIGN PRODUCT. AFTER CHECKING, THE ELECTRIC STEERING IS A PROBLEM AND OTHER COMPLAINTS HAVE BEEN FILED. THERE SHOULD BE A CLASS ACTION SUBMITTED CONCERNING THIS ISSUE, DEMANDING COMPENSATION FOR THIS INFERIOR STEERING CONTROL.

ODI #11102605AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

WHEN I PURCHASED IN OCTOBER 2017 , I DROVE THE TRUCK FOR A COUPLE OF WEEKS WHEN MY PASSENGER AIRBAG LIGHT CAME ON AND ALSO THE SEAT BELT SIGNAL CAME ON BROUGHT IT TO DEALERSHIP WAS TOLD I MUST PAY OUT OF POCKET, I RESPECTFULLY TOLD THEM THAT I SHOULD NOT HAVE TO PAY OUT OF POCKET THAT THERE IS A MALFUNCTION AND THEY SHOULD FIX IT NO RESPONSE AND CHARGED ME TO LOOK AT IT AS I SAT FOR 2 HOURS....

ODI #11099393ENGINE

RECENTLY HAD MY TRUCK IN FOR ROUTINE SERVICE AND THE TECHNICIAN DIAGNOSED MY TRUCK WITH BROKEN EXHAUST MANIFOLD BOLTS. TRUCK HAS 79,000 MILES ON IT. AFTER RESEARCHING ON LINE I HAVE DISCOVERED THIS IS A COMMON PROBLEM. IS THERE AN INVESTIGATION REGARDING THIS ISSUE AND A POSSIBLE RECALL SINCE IT HAPPENS SO OFTEN? THE TRUCK MAKES A TICKING SOUND WHEN IT IS STARTED AND GRADUALLY GETS BETTER AS THE MANIFOLD GETS WARM.

ODI #11098521STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKESCRASH2 INJURIES

DRIVING ASSISTANCE FEATURES WERE RENDERED UNAVAILABLE DURING A SOFTWARE UPDATE WHICH I BELIEVE CONTRIBUTED TO A COLLISION. THE VEHICLE WAS IN MOTION ON A HIGHWAY WHEN CONTROL WAS LOST RESULTING IN A CRASH.

ODI #11098322AIR BAGS,SEAT BELTS,ELECTRONIC STABILITY CONTROL (ESC)

I PURCHASED THIS TRUCK AND HAD ISSUES AND WOULD LIKE TO BE IN THE TAKATA RECALL LIST. BROUGHT IN TO DEALERSHIP 2 WEEKS AFTER PURCHASE AND WAS TOLD I HAVE TO PAY FOR REPAIRS THEY DO NOT COVER THESE AREAS VERY UPSET. PLEASE HELP ME... THANK YOU IT HAPPENS WHEN I START MY VEHICLE AND WHEN MOVING...

ODI #11093940SERVICE BRAKES

I CHECKED ONLINE AND IT STATES THERE IS A REMEDY TO GET MY TRUCK FIXED, HOWEVER I JUST GOT OFF THE PHONE AND HAVE TO WAIT TO GET ANOTHER RECALL LETTER. IF IT STATES ONLINE THERE IS A REMEDY WHY DO I HAVE TO WAIT TO GET ANOTHER LETTER ? I GUESS IF MY VEHICLE ROLLS AWAY, IT IS OKAY WITH MOPAR.

ODI #11093716ENGINE

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (LITHIA CHRYSLER DODGE JEEP RAM FIAT OF ANCHORAGE, 9600 OLD SEWARD HWY, ANCHORAGE, AK 99515), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT BYPASS VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V117000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, HE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 63,000.

ODI #11089871POWER TRAIN,EXTERIOR LIGHTING,ENGINE

I HAVE A DODGE RAM 15000 CREW CAB LARAMIE. BOTH TAIL LIGHTS ARE MALFUNCTIONING IN THE BLINKERS. WHEN I TURN THE BLINKER ON IT BLINKS REALLY FAST AND SAYS THE TAIL LIGHTS ARE BAD AND NEED TO BE REPLACED. THE LIGHTS IN THE BACK ARE HALF OUT WHEN THIS HAPPENS. IT DOES NOT HAPPEN ALL THE TIME. I DID SEE THERE WAS A RECALL, BUT FOR MY VIN THERE IS NOT. SO IT APPEARS ALL 2013S SEEM TO BE AFFECTED. I ALSO HAVE A TICKING NOISE IN MY ENGINE WHEN I START THE VEHICLE. IT LESSENS AS THE CAR WARMS UP. I NOTICED THERE WAS A RECALL IN 2012 FOR BAD EXHAUST MANIFOLDS. I BELIEVE THIS IS STILL OCCURRING ON THESE VEHICLES. I HAVE NOT REPAIRED EITHER OF THE ITEMS ON MY TRUCK BECAUSE I BELIEVE IT IS JUST MALFUNCTIONING. I DON'T RECALL HOW LONG ITS BEEN OCCURRING BUT AT LEAST FOR OVER A YEAR.

ODI #11084370POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

TRUCK STARTING TO SHAKE AND NOT BE ABLE TO ACCELERATE, TOOK IT TO GET CHECK OUT , REPLACE LIFTERS, CAM SHAFT, GETTING CODES OF MIS FIRE IN CYLINDER SIX, THEN CYLINDER FOUR. THEN CYLINDER 6 REACTIVATION CONTROL PERFORMANCE, THEN CYLINDER DEACTIVATION SYSTEM BANK 1, OIL PRESSURE OUT OF RANGE CAMSHAFT ADVANCE/ RETARD DISABLED. SPENT. WHEN DRIVING GOING OVER PASS OR INCLINE TRUCKS STARTS TO SHAKE LIKE ITS GOING TO EXPLODE. NOW IT IS STARTING TO JUST DIE AND TURN OFF WHILE DRIVING OR AT A STOP SIGN.

ODI #11084387UNKNOWN OR OTHER

MY VEHICLE SHIFTED INTO REVERSE BY ITSELF AFTER I SHIFTED IT TO PARK. ALSO, IT MAKES A STRANGE NOISE IN THE STEERING COLUMN WHEN I TRY TO SHIFT FROM PARK INTO GEAR. SOMETIMES IT CLUNKS VERY HARD INTO REVERSE. LUCKILY I WAS AT A STOP WITH THE BREAKS ON.

ODI #11083946STEERING

TRUCK LOST ELECTRIC STEERING WHEN I WAS DRIVING THE VEHICLE. SAFETY ISSUE, STEERING VERY HARD TO DO MANUALLY

ODI #11082632ENGINE

REAR EXHAUST MANIFOLD MOUNT BOLTS HAVE SHEARED OFF CAUSING THE EXHAUST MANIFOLD TO LEAK WITH POTENTIAL INFLUX OF EXHAUST FUMES INTO THE CABIN AREA

ODI #11082653LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE INADVERTENTLY OPENED. THE FAILURE RECURRED A SECOND TIME WHILE DRIVING AT A SLOW RATE OF SPEED. AS A RESULT, THE ITEMS IN THE TRUCK BED FELL ONTO THE ROADWAY. THE VEHICLE WAS TAKEN TO SCHLOSSMANN DODGE CITY CHRYSLER JEEP RAM FIAT (19100 W CAPITOL DR., BROOKFIELD, WI 53045, (262) 790-9000), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT SCHEDULED ANOTHER APPOINTMENT WITH THE DEALER IN AN ATTEMPT TO HAVE THE FAILURE DIAGNOSED AND REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE.

ODI #11081713ELECTRICAL SYSTEM

DRIVING ON HWY 45 MPH, ENGINE SHUT DOWN NO WARNINGS. TOWED TO SHOP. WIRING HARNESS LAYING ON ENGINE, MELTED THE WIRERS CAUSING IT TO SHORT OUT.

ODI #11081261SUSPENSION

WHILE DRIVING ON AN INTERSTATE, THE AIR SUSPENSION FAILED. THE FRONT OF THE VEHICLE DROPPED TO THE STOP BUMPERS. THEN THERE WAS A MESSAGE THAT READ: IMMEDIATELY AIR SUSPENSION REPAIR/ SERVICE REQUIRED. THE FRONT BEGAN TO RAISE UP AND THEN ANOTHER MESSAGE. AIR SUSPENSION COOLING DOWN PLEASE WAIT. FINALLY THE FRONT AND REAR OF THE VEHICLE DROPPED TO THE BUMP STOP (SAFE MODE). THE AIR COMPRESSOR CRACKED, RELEASING ALL THE NITROGEN. DEALERSHIP SAID THEY HAVE HAD A LOT OF PROBLEMS WITH DODGE RAM AIR SUSPENSION.

ODI #11080761POWER TRAIN,SERVICE BRAKES

"BRAKE TRANSMISSION SHIFT INTERLOCK" I RECENTLY RECEIVED MY LATEST RECALL (THIS RECALL MAKES 4 IN TOTAL SINCE INITIAL PURCHASE OF MY 2013 RAM 1500). THIS LATEST RECALL IS T79, AND THE PREVIOUS 3 WERE: T25; R36; R23 ALL RECALLS ARE DUE TO SAFETY RELATED ISSUES ON MY RAM. THIS LATEST RECALL (T79) IS THE MOST CONCERNING, BECAUSE THE VEHICLE CAN ACTUALLY ROLL AWAY WHILE IN THE PARK POSITION, WITHOUT EMERGENCY BRAKE ENGAGED. I RECEIVED RECALL T79 IN EARLY FEBRUARY 2018, AND AS OF TODAY 03/21/18, PARTS ARE STILL NOT AVAILABLE AT MY LOCAL FCA DEALERSHIP TO FIX THIS DANGEROUS SAFETY ISSUE. FOR THIS REASON MY TRUCK STAYS PARKED AND ONLY HAS APPROXIMATELY 14,800 MILES, AND MY RESALE VALUE HAS GREATLY BEEN DEVALUED. I DO NOT FEEL SAFE BEHIND THE WHEEL OF MY TRUCK AND THEREFORE I DO NOT DRIVE IT. I FEEL I WAS MISLEAD INTO BELIEVING I WAS BUYING A VEHICLE THAT WAS SAFE AND FIT TO OPERATE ON THE ROAD, AND THIS HAS NOT BEEN THE CASE. MY TRUCK IS UNSAFE TO OPERATE DUE TO THIS MOST RECENT RECALL T79, AND I FEEL CHEATED OUT OF A VEHICLE THAT I CANNOT EVEN OPERATE SAFELY. I EMAILED FCA, AND EXPLAINED TO THEM THAT I FELT I WAS MISLEAD INTO PURCHASING AN UNSAFE VEHICLE AND WOULD LIKE A REFUND FOR THE PURCHASE PRICE OF THE VEHICLE, BECAUSE IT IS BECOMING MORE APPARENT TO ME THAT I WAS SOLD A LEMON. THERE ARE OVER 1.5 MILLION TRUCKS OUT THERE WITH THIS T79 RECALL AND PARTS, AT LEAST IN MY AREA, ARE CURRENTLY NOT AVAILABLE, WHICH POSES AN ENORMOUS RISK AND LIABILITY TO CONTINUE TO OPERATE. 4 SAFETY RECALLS IN LESS THAN 15,000 MILES, AND ALMOST 1 FOR EVERY YEAR OF OWNERSHIP IS COMPLETELY UNACCEPTABLE. THANK YOU VERY MUCH, -[XXX] PHONE [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*J

ODI #11078783POWER TRAIN,SERVICE BRAKES

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT CALLED THE DEALER (RICK HENDRICK JEEP CHRYSLER DODGE RAM, 8333 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 639-5475) SEVERAL TIMES REGARDING A RECALL REPAIR FOR THE BRAKES AND POWER TRAIN. THE DEALER WAS UNABLE TO PROVIDE THE PART FROM THE MANUFACTURER WITHIN A REASONABLE TIME FRAME TO RECEIVE A RECALL REPAIR. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE VIN AND RECALL INFORMATION WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ODI #11076420ENGINE

WHEN DRIVING THE SMELL OF COOLANT ENTERS VENTILATION OF VEHICLE. DURING STATIONERY POSITION NO FLUID SEEMS TO BE LEAKING. HOWEVER, ON FURTHER TESTING AROUND 2500 RPM COOLANT STARTS LEAKING FROM WATER PUMP SPRAYING COOLANT THROUGHOUT THE HOOD ONTO EXHAUST WHICH CAN LIKE DESCRIBE IN OTHER 2013 -2017 RAM MODELS CREATE A FIRE HAZARD..

ODI #11076233STEERING

POWER STEERING MODULAR WENT BAD THAY HAD TO REPLACE THE ENTIRE POWER STEERING RACK WENT OUT WHEN I WAS DRIVING DOWN THE INTERSTATE COULD NOT TURN THE WHEELS AT ALL

ODI #11072290ELECTRICAL SYSTEM

DASHBOARD FROM TIME TO TIME WILL GO COMPLETELY OUT FOR A FEW SECONDS AND REBOOT WHILE DRIVING. DURING THIS TIME NO DASHBOARD INFORMATION IS AVAILABLE. IT IS HARD TO REPRODUCE BECAUSE IT HAPPENS RANDOMLY.

ODI #11071798STEERINGCRASH

STEERING WHEEL STOPPED WORKING WENT ROUND AND ROUND WHILE DRIVING. TRUCK HAS 31000 MILES BUT OUT OF WARRANTY BECAUSE OF YEARS. I COULD NOT STEER BUT WAS FORTUNATELY BARELY MOVING IN PARKING LOT. DODGE REFUSED TO ACKNOWLEDGE ISSUE OF PAY FOR REPAIRS. *BF *TR

ODI #11066544AIR BAGS

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT CALLED GANLEY CHRYSLER DODGE JEEP RAM AT (440) 232-2121 (LOCATED AT 310 BROADWAY AVE, BEDFORD, OH 44146) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

ODI #11064536EXTERIOR LIGHTING

DASHBOARD LIGHTS FLICKERING . MAKING DIFFICULT TO DRIVE . IT IS HAPPENING WHEN TRUCK IS IN MOTION AND WHEN IT IS STOP EVEN HAPPENING WHEN ENGINE IS SHUT OFF INSTEREMENTS LIGHT FLICKERING

ODI #11064567SUSPENSION

AIR SUSPENSION PUMP FAILED AT TEMPATURES BELOW 30 F. SYSTEM DUMPS SUSPENSION PRESSURE WHILE DRIVING , TRUCK BECOMES VERY DIFFICULT TO CONTROL. ISSUE BEGAN AT 67000 MILES, FHA SIAD THIS IS NOT COVERED UNDER DRIVETRAIN WARRANTY, DEALER WANTS $3800.00 TO CORRECT PROBLEM

ODI #11064106POWER TRAIN

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 70 MPH, THE PINON NUT LOOSENED FROM THE REAR OF THE VEHICLE, WHICH CAUSED THE REAR OF THE VEHICLE TO LOCK UP. IN ADDITION, THE DRIVESHAFT LOCKED UP AND THEN FRACTURED IN HALF. THE VEHICLE WAS TOWED TO PATTERSON CHRYSLER DODGE JEEP RAM (1611 US-259 BUS, KILGORE, TX 75662) WHERE IT WAS DIAGNOSED THAT THE REAR END LOCKED UP ON THE VEHICLE AND NEEDED TO BE REPLACED. ALSO, THE DRIVESHAFT AND FRONT AND REAR U-JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

ODI #11062803ELECTRICAL SYSTEM,ENGINE

THERE IS A ELECTRICAL CONNECTOR UNDER THE DASH THAT COMES LOOSE.. THE TRUCK SHUTS DOWN WITH NO CONTROL. WILL NOT START CANT GET OUT OF PARK TO BE TOWED.. TOTAL LOCKOUT. DEALER CHARGED 150 BUCKS TO "FIX IT" HAPPENED AGAIN A MONTH LATER .*BF *TR

ODI #11061642SUSPENSION

WHILE WORKING UNDER THE TRUCK THE AIR SUSPENSION FAILED CAUSING THE TRUCK TO DROP. I HAVE ALSO BEEN DRIVING THE TRUCK AND FOR NO APPARENT REASON THE FRONT OR REAR DRIVERS AIR BAG DEFLATES ALMOST CAUSING ME TO LOSE CONTROL. I SPOKE WITH THE DEALER WHO STATED WITH THE COLD WEATHER THERE ARE MULTIPLE ISSUES WITH THE 2013 AND 2014 RAM AIR SUSPENSION FAILING. HE ALSO STATED THAT THERE WAS A NEWER COMPRESSOR INSTALLED IN NEWER TRUCKS ALONG WITH BETTER COMPONENTS THAT SOLVED THE ISSUE. I HAVE APPROXIMATELY 72000 MILES ON THE TRUCK WITH A REPEATED AIR SUSPENSION FAILURE IN THE 45DAYS I HAVE OWNED THE VEHICLE.

ODI #11058608STEERING

VEHICLE HAS ELECTRONIC POWER STEERING. THE COMPUTER CONTROLLING THE POWER STEERING HAS FAILED AT 92,000 MILES. PRETTY DANGEROUS DUE TO THE SIZE, WEIGHT & TIRES ON A BIG TRUCK LIKE THIS. I UNDERSTAND THAT AT 92,000 MILE THINGS FAIL BUT THE COMPUTER THAT CONTROLS STEERING IS DANGEROUS. I CALLED CHRYSLER AND THEY SAID CAN'T HELP ME. IT HAPPENED WHEN THE WEATHER GOT COLD HERE IN ATLANTA.

ODI #11057373ELECTRICAL SYSTEM

PERIODICALLY WHEN TURNING MY STEERING WHEEL THE DASH AND RADIO SCREEN TURN OFF AND RE-BOOT. WHEN MAKING A TURN, LEFT OR RIGHT, EVERY DISPLAY AND GAUGE ON THE DASH AND THE RADIO/ BACK UP CAMERA SCREEN ALL SHUT OFF AND RE-BOOT AS IF YOU HAVE JUST PUT THE KEY IN AND TURNED THE IGNITION TO THE ON POSITION. I HAVE NO INFORMATION FOR ROUGHLY 15 TO 30 SECONDS.

ODI #11056287AIR BAGS,SEATSCRASH

WHEN PASSEAT IS DECLINE THE AIRBAG WARNING LIGHT COME ON,HAVE AIRBAG SERVICE.

ODI #11055929POWER TRAINCRASH

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT ROLLED OVER THE CONTACT'S FOOT, CRASHED INTO A TREE IN A GROCERY STORE PARKING LOT, AND STRUCK A CONCRETE PILLAR. A BYSTANDER NOTICED THAT THE GEAR SHIFTER HAD SHIFTED OUT OF PARK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER STATED THAT BECAUSE THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, THERE WOULD BE NO SEGREGATION. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 22,013. *TT

ODI #11055597POWER TRAIN,ENGINE

TRUCK STARTED TAPPING 4-5 WEEKS AGO. I WAS ADVISED THAT IT WAS PROBABLY AN EXHAUST MANIFOLD LEAK... TO GET IT FIXED AT INSPECTION. 5 DAYS AGO, TRUCK STARTED SKIPPING AND THE CIL CAME ON. ERROR CODE PO302. MECHANIC DIAGNOSED AS CAM LOBE FAILURE. THE TRUCK HAS 113,500 MILES ON IT ALL HIGHWAY. SYNTHETIC OIL; PLUS FUEL. BASED ON MY RESEARCH... THIS IS A PROBLEM THAT SEEMS TO BE PREVALENT. CHRYSLER SHOULD COVER THIS REPAIR. $3500 REPAIR COST FOR A TRUCK LESS THAN 5 YEARS OLD. UNFAIR TO SAY THE LEAST.

ODI #11053400STEERING

VEHICLE RANDOMLY LOSES THE POWER STEERING AT BOTH HIGH AND LOW SPEEDS AND CAN'T BE SAFELY CONTROLLED. SOMETIMES THE LIGHT COMES ON AND SOMETIMES IT DOESN'T. HOWEVER, IT'S VERY DANGEROUS TRYING TO STEER SUCH A HEAVY TRUCK. THIS CAUSES IT TO BE ALMOST IMPOSSIBLE TO STEER THE VEHICLE AND IF YOU GET STUCK ON A HIGHWAY. GOOD LUCK IF YOU LOSE IT AND YOU NEED TO MAKE A QUICK TURN.

ODI #11051404STEERING

THE ELECTRIC POWER STEERING (EPS) FAILED WITHOUT WARNING JULY 7, 2017AT 28559 MILES WHILE TRAVELING AT 55MPH. THE VEHICLE BECAME DANGEROUSLY DIFFICULT TO STEER ALMOST RESULTING IN AN ACCIDENT. OUT OF WARRANTY THE REPAIR COST WAS $2175

ODI #11051455ELECTRICAL SYSTEM

MY INSTRUMENT CLUSTER IN MY TRUCK WILL SHUT OFF AND RESTART 1 TO 2 TIMES WHILE DRIVING ALL THE GAUGES GO DOWN AND CAN'T TELL ANYTHING TILL IT TURNS BACK ON ALSO IT WILL INTERMITTENTLY FLICKER FROM THE BACKLIGHTING MAKING GAGE VISIBILITY HARD

ODI #11048156ENGINE

LIFTERS FAILED AT 129,000 MILES. CAR BEGAN TO MISFIRE IN CYLINDER 5. REPLACES LIFTERS AND STILL GOT MISFIRE CODE AND TERRIBLE RUNNING CONDITIONS. IT WOULD HAPPEN AT HIGHWAY SPEEDS DURING ACCELERATION FROM 60MPH AND ABOVE. TRUCK WOULD OBVIOUSLY MISFIRE, VIBRATE A LOT FROM THE ENGINE, CHECK ENGINE LIGHT WOULD APPEAR IMMEDIATELY AND WAS ALMOST NOT DRIVABLE. AND THIS ONLY HAPPENS RANDOMLY. ONE DAY IT RUNS FINE. THEN THE PROBLEM WOULD APPEAR AND NOT GO AWAY. IT'S FRUSTRATING AND COSTLY AND CHRYSLER HASN'T REVISED OR ADDRESSED THE ISSUE AT ALL. PARTS THAT WERE POSSIBLY DAMAGED: VALVES, VALVE SEATS, LIFTERS, CAMSHAFT, VALVE SPRINGS, ROCKER ARM, PISTONS, HEADS.

ODI #11044836VISIBILITY/WIPER

DRIVING DOWN THE HIGHWAY ON A RAINY DAY WITH WIPERS ON, SUDDENLY THEY FREEZE IN THE MIDDLE OF THE WINDSHIELD AND DO NOT RESPOND TO ON/OFF OR THE DIFFERENT LEVELS, THEY SIT STUCK IN THE MIDDLE OF THE WINDSHIELD. AFTER ROUGHLY 10 MINUTES I TURN THEM ON TO FULL SPEED AND THEY WORK, BUT THE HOMING POSITION NOW HAS THEM SITTING STRAIGHT UP AND DOWN (THINK OF SCHOOL BUS), INSTEAD OF LAYING DOWN PER USUAL. I HAVE BEEN UNABLE TO FIX THIS ISSUE AND FORUMS ALL AROUND HAVE COMPLAINTS REGARDING THIS PARTICULAR ISSUE, SOME WORSE SOME NOT. THE WIPERS FREEZING COULD HAVE CAUSED AN ACCIDENT HAD INCLEMENT WEATHER BEEN AN ISSUE OR THE RAIN WAS COMING DOWN HARDER DECREASING VISIBILITY.

ODI #11044858STEERING

THE COMPLAINT HAD TO DO WITH THE COMPLETE FAILURE OF THE POWER STEERING. ON THE MORNING OF OCTOBER 30 WHILE DRIVING AT APPROXIMATELY 45 MPH THE STEERING WHEEL SEEMED TO LOCK IN PLACE FOR A SPLIT SECOND AND THEN NO POWER STEERING, I WAS LUCKY TRAFFIC WAS LIGHT AND NOT IN A CURVE, I WAS ABLE TO MANUALLY PULL OF TO THE SIDE. HAD THIS BEEN IN TRAFFIC AND OR A CURVE THIS COULD HAVE BEEN DISASTROUS OF MYSELF AND ANY NEARBY DRIVERS.

ODI #11044444STEERING,ELECTRICAL SYSTEM

EPS FAILURE - AN INDICATOR LIGHT THAT IS NOT IN THE MANUAL MIND YOU, SUDDENLY APPEARED AND THE POWER STEERING COMPLETELY STOPPED WORKING. OCCASIONALLY THE LIGHT WILL CUT OFF AND IT WILL WORK AGAIN FOR A SHORT TIME THEN CUT BACK ON. THIS IS VERY DANGEROUS SO THE TRUCK IS UNDRIVABLE. THERE WAS A RECALL FOR THIS ON SOME 2015 AND 16 MODELS BUT NOT 2013. I ASK THAT MINE BE INCLUDED. TO SERVICE THIS WILL COST $2300.

ODI #11044138AIR BAGS

RECEIVED MAILING STATING MY AIR BAGS MAY BE DEFECTIVE. TAKATA AIRBAG INFLATORS. WOULD LIKE REPLACE IF DEFECTIVE.

ODI #10965608SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,TIRES

2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO TRANSMISSION SHIFTS HARD, TIRE BALANCE ISSUES, CLOCK, IGNITION MALFUNCTION AND OTHER MECHANIC PROBLEMS. *SMD THE CONSUMER STATED THE CLOCK AND IGNITION SWITCH WERE REPAIRED. THE UPPER BALL JOINTS FAILED. THE DEALER OFFERED TO ASSIST WITH REPAIRS FOR THE TIRES, BUT THE CONSUMER DECLINED. THE CONSUMER REQUESTED TO BE REIMBURSED FOR REPAIRS MADE,TO BE ADVISED ABOUT WARRANTIES, AND A REPLACEMENT VEHICLE. UPDATED 10/10/2017*JS

ODI #11030111STEERING,ELECTRICAL SYSTEM,AIR BAGS

ALL STEERING WHEEL ELECTRICAL FUNCTION NOT WORKING,INCLUDING HORN,AIR CAN NOT DEPLOY, VEHICLE HAD THIS ISSUE WHEN NEW AND CLOCK SPRING AND WIRING WAS REPLACED 3 YEARS AGO, THEN RECALL WAS DONE FOR AIR BAG AND NOW THE SAME PROBLEM. LAST WEEK ALMOST INVOLVED IN ACCIDENT AND COULD NOT USE HORN TO ALERT OTHER DRIVER. CRUISE CONTROL FUNCTIONS ALSO DO NOT OPERATE, I AM AFRAID TO LET WIFE DRIVE WITH KIDS SINCE AIR BAG WILL NOT FUNCTION IF ACCIDENT HAPPENS.

ODI #11025057AIR BAGSCRASH

I HAD A CAR ACCIDENT ON DECEMBER 4 ,2016. AND MY AIRBAGS DIDN'T CAME OUT CAUSING INJURY TO MY RIBS AND NECK.

ODI #11024746ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

SERVICE AIRBAG SYSTEM. SERVICE ELECTRONIC BRAKING SYSTEM. SERVICE PWER STEERING. SERVICE ELECTRONIC TROTTLE CONTEOL. SERVICE POWER STEERING. THESE CAME UP WORE THRONG IT ON TO LEAVE FOR THE DAY. THAT HAPPENED 2 TIMES. TRUCK HAD TO BE TOWED. UPLOAD TO SOFTWARE WAS DONE. 2 DAYS LATER THE A/C FAN WENT OUT. IT WAS REPLACED BUT STILL TURNED OFF ANTWAY. DEALER STAYED RADIO NEED TO BE REPLACED. 5 WKS LATTER - IT'S BEYOND INSTALLED. DEALER STAYED SOFTWARE UPLOAD HAD NOTHING TO DO WITH RADIO MESS UP. I BEG TO DIFFER. RADIO CONTROLS ALOT OF STUFF CRITICAL TO THE FUNCTION OF THE TRUCK. IT'S HAPPENED SEVERAL TIMES FOR OVER 8 MONTHS. IT'S BEEN IN THE SHOP MORE THAN I'VE DRIVEN.

ODI #11024277ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

ON 3 SEPARATE OCCASIONS, WHILE DRIVING AND ATTEMPTING TO STOP, THE ENGINE STALLS. A MESSAGE DISPLAYS TO "PUT THE VEHICLE IN PARK, TO START", BUT LOST POWER TO EVERYTHING ELSE. TWICE IT ALLOWED ME TO START FROM PARK, THE 3RD TIME IT WOULD NOT START. I PUT IT IN PARK, HAD MY FOOT ON THE BRAKE, BUT IT DID NOTHING. I SHUT IF OFF COMPLETELY, THEN TURNED IT BACK ON AND IT STARTED. ADDITIONALLY, WHILE PARKED, THE DRIVER'S SIDE DOOR WOULD NOT UNLOCK WITH THE KEYFOB. ALL OTHER DOORS UNLOCKED, NOT THE DRIVER'S DOOR. I TRIED SEVERAL TIMES LOCKING/UNLOCKING, I HAD TO OPEN THE REAR DOOR AND MANUALLY PULL THE LOCK KNOB. ONE OTHER TIME, WHILE SITTING STILL, THE DRIVER'S DOOR UNLOCKED ITSELF, WHEN MY ROOMMATE PULLED ON THE DOOR HANDLE, THE DOOR OPENED AND THE ALARM WENT OFF. ON ANOTHER OCCASION, I WAS TRYING TO BACK INTO MY PARKING SPACE, I WENT TO PULL UP TO STRAIGHTEN OUT, AND THE VEHICLE WOULD NOT GO INTO DRIVE. I HAD TO SHIFT INTO PARK, THEN BACK TO DRIVE TO MAKE IT WORK.

ODI #11022642ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

RANDOMLY INSTRUMENT CLUSTER WILL GO BLANK. SOMETIMES CHECK ABS SYSTEM, SOMETIMES CHECK TRANSMISSION SHIFTER , SERVICE TRAILER BRAKE . THIS HAS HAPPENED FOR THE LAST4 MONTHS. I CAN NOT FIGURE ANY PATTERN WHEN IT HAPPENS.SPEEDOMETER AND RPM GUAGES WILL SOMETIMES STOP[ WORKING AND THE OTHER GUAGES WILL WORK

ODI #11022496STEERING

I WAS DRIVING DOWN A CITY STREET AT 45 MPH AND MY POWER STEERING SUDDENLY FAILED CAUSING MY STEERING WHEEL TO LOCK UP. THE STEERING WAS SO LOCKED UP I HAD TO PUT ALL MY STRENGTH INTO PULLING OVER ONTO A SIDE STREET. I HAD TO DRIVE INTO ONCOMING TRAFFIC LANES AND PARK ON THE WRONG SIDE OF THE ROADWAY. AFTER SEVERAL GOOGLE SEARCHES MY VEHICLE A 2013 DODGE RAM 1500 HAS ELECTRIC POWER STEERING AND AFTER TAKING THE VEHICLE TO THE DEALERSHIP THEY SAID THE ELECTRIC POWER STEERING MODULE HAD FAILED AND NEEDS TO BE REPLACED COMPLETELY. THAT ONE PIECE COSTING $1700. MY TRUCK STILL HAS POWER TRAIN WARRANTY AND EXTENDED "LIMITED" WARRANTY THAT DOES NOT COVER THE COST OR THE LABOR FOR THE FIX. AFTER SEARCHING THE WEB SEVERAL PEOPLE WITH THE SAME VEHICLE HAS HAD THE SAME ISSUE. I BELIEVE THAT THIS SHOULD RECALLED. WHAT HAPPENED TO ME WAS VERY DANGEROUS AND I WAS ABOUT TO HIT THE HIGHWAY GOING SPEEDS OF 70-75 MPH. I'M JUST GLAD IT HAPPENED TO ME IN THE AREA IT DID. SO THE TOTAL COST OF LABOR AND REPAIR AT MY LOCAL DODGE DEALERSHIP IS $2500! I'M IN NO FINANCIAL SITUATION TO AFFORD THIS. DODGE HAS TO HAVE KNOWN THERE WAS A PROBLEM AND FOR YOUR POWER STEERING TO LOCK UP PEOPLES LIVES ARE AT STAKE AND SOMETHING NEEDS TO BE DONE OR INVESTIGATED. IN THE MEAN TIME MY RAM TRUCK THAT IS ONLY A FEW YEARS OLD WILL BE AT THE DEALERSHIP UNTIL I CAN FIND A WAY TO PAY FOR THIS. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #11021429POWER TRAIN

I WAS A PASSANGER IN THE TRUCK DRIVING DOWN THE ROAD AND WE TURNED RIGHT .. THE TRUCK SLIPPED OUT OF GEAR .. I HEARD THE TRUCK REV UP CAUSE THE DRIVER HAD HIS FOOT ON THE GAS AS NOTHING HAD HAPPENED .. BOTH HIS HANDS WERE ON THE STEERING WHEEL SO AT NO TIME DID HE TURN THE DIAL SHIFTING GEARS .. THE TRANSMISSION DID THAT MYSTERIOUSLY ON ITS OWN .. WHEN IT DID HAPPEN I LOOKED AT THE SHIFTER INDICATOR LIGHT AND IT SAID IT WAS IN PARK .: WE WERE DOING ABOUT 15 MILES A HOUR SO NO WAY WAS IT IN PARK ! AT THAT POINT THE DRIVER TUNED THE DIAL SHIFTER BACK TO DRIVE AND IT WENT BACK INTO GEAR .. THIS TRUCK HAS ONLY 16,000 MILES ON IT .. IT'D STILL BRAND NEW .. THE DRIVER TOLD ME IT'S HAPPENED BEFORE AND HE WORRIED HE WILL BE ON THE HIGHWAY DOING 55 MPH WHEN IT DOES CAUSING A ACCIDENT . THIS IS PROBABLY SOME SORT OF COMPUTER PROBLEM SINCE THESE NEW TRUCKS HAVE TRANSMISSIIONS THAT ARE RUN BY COMPUTER AND NOT THE MANUAL SHIFTER CABLE LIKE THE OLD DAYS .. OF COURSE THE DEALER DENIED ANYTHING HAS HAOPEND AND BLAMED THE DRIVER .. AS IN MOST CAR MANUFACTURER RECALLS,,, IT TAKES SEVERAL PEOPLE TO DIE FROM ACCIDENTS BEFORE THEY ADMIT THERE IS A PROBLEM . THIS DODGE RAM TRUCK SLIPPING OUT OF GEAR IS A PROBLEM AS YOU CAN LOOK IT UP ON THE INTERNET AND SEE ALL THE PEOPLE THAT HAVE HAD IT HAPPEN.

ODI #11019619ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE CAUTION INDICATOR ILLUMINATED AND, AFTER DRIVING FOR A WHILE, THE ESC WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DALLAS DODGE CHRYSLER JEEP DEALER (LOCATED AT 11550 LYNDON B JOHNSON FWY, DALLAS, TX 75238) WHERE DIAGNOSTIC TESTING WAS RECOMMENDED, BUT THE CONTACT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000....UPDATED 10/11/17 *BF *TR

ODI #11019208AIR BAGSCRASH

TL* THE CONTACT OWNED A 2013 RAM 1500. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER'S INSURANCE COMPANY (AUTO AUCTIONS INC, LOCATED AT 1280 JACKSON ST A, ST PAUL, MN 55117; (651) 488-0581) WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. NEITHER THE DRIVER OR SIDE AIRBAGS DEPLOYED. THE SEATBELT WAS ON BUT TOSSED AROUND DUE TO THE SEATBELT NOT HOLDING IN PLACE. THERE WAS MULTIPLE BRUISES AND INJURIES. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND STATED THAT THEY WOULD NOT BE ABLE TO ASSIST, AND THAT THE CONTACT WOULD HAVE TO SPEAK WITH A HIGHER AUTHORITY. CASE NUMBER: [XXX] WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 43,545.... .UPDATED 11/16/17 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #11016046VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS APPLIED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE ACCELERATED TO 85 MPH WITHOUT WARNING. THE CONTACT CALLED WALLACE CHRYSLER DODGE JEEP RAM (LOCATED AT 2755 SE FEDERAL HWY STUART, FL 34994) AND SCHEDULED A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 32212838. THE FAILURE MILEAGE WAS 60,484.

ODI #11014612ELECTRICAL SYSTEM

WHILE DRIVING THE VEHICLE AT ANY SPEED THE INSTRUMENT CLUSTER AND RADIO GOES COMPLETELY OUT. THE SYSTEMS REBOOTS (INSTRUMENT CLUSTER) ITSELF AS IF ITS IS BEING STARTED UP FOR. THIS PROBLEM IS AN REOCCURRING PROBLEM AND WILL HAPPEN AT ANY TIME WITHOUT WARNING CAUSING EVERYTHING TO GO BLANK.

ODI #11013354ELECTRICAL SYSTEM,EXTERIOR LIGHTING

HEAD LIGHTS CUT OUT DO TO CONNECTORS OVER HEATING. DOORS LOCKS DO NOT OPERATE AT TIMES. IN MOTION OR NOT.

ODI #11012159UNKNOWN OR OTHER

STALLS WHEN COMING TO A STOP TO TURN, WITHIN ROUNDABOUTS, AT STOP LIGHTS. GIVES NO WARNING THE ENGINE JUST SHUTS OFF. RADIO STILL PLAYS, LIGHTS ARE STILL ON, ENGINE IS NOT. SCREEN SAYS TO PUT IN PARK, AND RESTART. THE TRUCK HAS DIED WHEN GETTING INTO TURN LANES, ALWAYS AT SLOW SPEED. WHILE ENTERING A ROUND-A-BOUT AND HAVING TO TOUCH THE BRAKE, THE TRUCK DIED. TODAY COMING TO A RED LIGHT, STARTED TO SLOW DOWN, LIGHT TURNED GREEN, TRUCK WAS STILL MOVING AND DIED. ALMOST HAVE BEEN HIT SEVERAL TIMES AS THE CAR OR TRUCK BEHIND US WAS UNAWARE THAT THE TRUCK DIED. SOMETIMES IT DOESN'T DIE UNTIL A FULL STOP IS ACHIEVED OTHER TIMES IT DIES WHEN THE SPEED IS UNDER 5 MPH. ONLY THE ENGINE IS OFF, EVERYTHING ELSE THAT COULD WARN YOU IS STILL OPERATIONAL. THE DEALER STILL CANNOT ISOLATE THE PROBLEM, WE ARE TERRIFIED TO DRIVE IT. IT HAS BEEN OVER A YEAR OF THIS PROBLEM OCCURRING.

ODI #11010182ENGINE

I HAVE HAD THE RAM TRUCK IN 3 TIMES WITHIN 30 DAYS AND THE DEALER CANT REPAIR THE TROUBLE AND HAVE ASKED ME TO CALL CHRYSLER AND TAKE IT TO ANOTHER DEALER. I HAVE DONE SO BUT IM TRYING TO FIND OUT ANY ISSUES WITH THE ECODISEL MOTOR. MY RESALE VALUE HSA BEEN CUT BY 50% OR BETTER BECAUSE OF THIS.

ODI #11010190AIR BAGS,SEAT BELTS

I RECEIVED A SAFETY RECALL LETTER IN THE MAIL ON JULY 03,2017. THE DEALERSHIP WHERE I PURCHASED THE VEHICLE REFUSED TO MAKE THE NECESSARY REPAIRS. THE DEALERSHIP IS LOCATED AT 2173 SOUTH WOODLAND BOULEVARD DELAND , FLORIDA 32720. PHONE NUMBER (386)736-3000. REFER TO T25/NHTSA 17V-302 .

ODI #11004006SUSPENSION

DODGE RAM 1500 STRUT - FRONT ARE LEAKING AFTER JUST 3 YEARS-THIS WAS FOUND DURING MY PENNA STATE INSPECTION.

ODI #11004052ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER

JUST OUT OF "DODGE WARRANTY" MY 3RD BRAKE LIGHT TOOK IN WATER. THIS RESULTED IN A BLOWN 3RD BRAKE LIGHT BULB AND NOW LEAKING OF WATER INTO MY BACK WINDOW AND DOWN INTO THE SIDE BEHIND THE COVER IN MY TRUCK. THIS IS WHILE STATIONARY AND IN MOTION. RISK OF MOLD AND 3RD BRAKE LIGHT NOW NOT WORKING. THE BACK WINDOW IS SOLID NEVER DAMAGED OR REPLACED. THE THIRD BRAKE LIGHT COVER WAS NEVER TAKEN OFF OR REPLACED. ALL MANUFACTURER RESPONSIBLY AND THEY WILL NOT TAKE RESPONSIBILITY FOR IT DUE TO OUT OF DODGE WARRANTY. THIS TRUCK IS A 2013 DODGE RAM WITH 41,000 MILES ON IT. NEVER IN A ACCIDENT OR ANY PROBLEMS EXCEPT DODGE RECALLS.

ODI #11003670ENGINE

I WAS AT A DEALERSHIP FOR SERVICE ON JULY 6, 2017 AND ASKED ABOUT A TICKING NOISE I WAS HEARING. THE SERVICE WRITER EXPLAINED THAT THE NOISE WAS THE EXHAUST MANIFOLD. AFTER THE MECHANIC CHECKED HE CONFIRMED IT WAS THE EXHAUST MANIFOLD. I WAS TOLD BY THE SERVICE WRITER THAT THERE WAS A BROKEN BOLT AND AN EXHAUST LEAK ON BOTH SIDES. I CALLED FIAT CHRYSLER AMERICA AND THEY CONTACTED THE SERVICE WRITER AT THE DEALERSHIP. AFTER THE REPRESENTATIVE SPOKE TO THE SERVICE WRITER SHE TOLD ME I SHOULD PAY THE $423 (APPROX) COST TO HAVE IT REPAIRED SINCE THIS WAS NOT COVERED UNDER ANY OTHER RECOURSE. I WAS SURPRISED THAT AFTER I EXPLAINED THAT THE SERVICE WRITER SAID THIS WAS HAPPENING ON ALL RAM TRUCKS THAT THEY DID NOT HAVE ANY RESPONSE OTHER THAN SAYING IT WAS MY RESPONSIBILITY. THE FACT THAT THERE WAS A BROKEN BOLT AND THE SERVICE WRITER SAID IT WAS ON ALL RAM TRUCKS THAT THEY SHOULD ADDRESS IT DUE TO DEFECTIVE MATERIALS. I JUST WANT THEM TO ACCEPT THAT IT IS DEFECTIVE MATERIALS AND FIX THIS ISSUE.

ODI #11002648UNKNOWN OR OTHERCRASH

APPROXIMATELY 10:30 AM ON JUNE 29, 2017, A PLUNGER LIFT EMPLOYEE WAS ON A XTO LOCATION WHEN HE WAS INVOLVED IN A MINOR MVA. THE EMPLOYEE WAS HAVING A CONVERSATION WITH A XTO FIELD FOREMAN WHEN THEY BOTH NOTICE HIS BACK UP LIGHTS CAME ON AND STARTED ROLLING ON ITS OWN BACKWARDS AFTER THE VEHICLE WAS PLACED IN PARK POSITION. THE EMPLOYEE'S TRUCK IMPACTED THE XTO FIELD FOREMAN'S TRUCK RESULTING IN DAMAGE TO BOTH VEHICLES.

ODI #11002498STRUCTURE

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING VARIOUS SPEEDS AND WHILE THE VEHICLE WAS STATIONARY, WATER LEAKED INTO THE REAR CABIN OF THE VEHICLE. SUNSET CHRYSLER OF GRENADA, MISSISSIPPI COULD NOT DIAGNOSE THE SOURCE OF THE WATER ENTRY, BUT STATED THAT THE WATER MAY HAVE COME FROM A LOOSE LIGHT FIXTURE IN THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.

ODI #11002359STEERING,SUSPENSION,WHEELSCRASH

THE PASSENGER SIDE FRONT WHEEL BEARING WAS INIQUITOUSLY GREASED AT TIME OF MANUFACTURE, CAUSING FAILURE WITHOUT WARNING,AND THE FRONT WHEEL CAME OFF, DAMAGING THE UPPER AND LOWER CONTROL ARMS,BREAK CALIPER,ROTOR, HUB AND WHEEL ASSEMBLY, CAUSING THE TRUCK TO GO OUT OF CONTROL WITH NO BREAKS. I HAVE OBSERVED SIMILAR COMPLAINTS ON MAKEITSAFER.COM ,THIS IS A LIE SAFETY ISSUE AND COULD HAVE CAUSED A FATAL ACCIDENT HAD THIS HAPPENED ON THE HIGHWAY. FORTUITOUSLY IT HAPPENED ON A CITY STREET AT 35 MPH, WITH NO WARNING

ODI #11000614POWER TRAIN

DURING DECEMBER 2016 AND JANUARY 2017, A RECURRING SAFETY ISSUE OCCURRED. WHILE AT A STOP LIGHT TWICE, THE TRUCK SURGED WITHOUT WARNING (WHILE THE DRIVER'S FOOT WAS ON THE BRAKE) OR WHILE IN MOTION, SLIPPED INTO ANOTHER GEAR ON SEVERAL OCCASIONS. GIVEN THE SAFETY CONCERN, ON FEBRUARY 4, 2017 WE TOOK THE TRUCK TO THE MECHANIC WHO REPLACED THE FAULTY PART RELATED TO THE GEAR SHIFT KNOB ISSUE.

ODI #10986130SUSPENSION

LOOKS LIKE MY 2013 RAM 1500 EXPRESS WITH 80,000 ON IT HAS BAD LEFT FRONT BEARINGS. IT HAS A LOT OF MOVEMENT WHEN MOVING THE TIRE TOP TO BOTTOM. AND MAKES A NOISE WHEN DRIVING LIKE SOMETHING'S RATTLING. THERE SHOULD BE A RECALL ON THIS SINCE IT'S TOO SOON FOR SOMETHING LIKE TO HAPPEN. I'M VERY DISAPPOINTED. I HAVE OWNED NOTHING BUT DODGE. AND THIS RAM WHICH IS MADE NOW BY FIAT. NEVER HAD ANY PROBLEMS BEFORE UNTIL NOW.

ODI #10986275SERVICE BRAKES

FOR THE PAST SEVERAL MONTHS I'VE NOTICED EITHER DRIVE TRAIN SURGING OR BRAKE FAILURE AT LOW SPEEDS WHILE PARKING - THE TRUCK SEEMS TO LURCH FORWARD UNEXPECTEDLY. I THOUGHT IT MIGHT HAVE HAPPENED WHILE PRESSING THE BRAKE PEDAL OVER A FEW SECONDS OR POSSIBLE SHIFT ISSUES WHILE PARKING BUT I HAVEN'T BEEN ABLE TO PURPOSELY DUPLICATE IT. TONIGHT WHILE DRIVING ABOUT 35 MPH I SLOWED BEHIND A VEHICLE MAKING A TURN WHEN THE BRAKE PEDAL WENT TO THE FLOOR WITH NO BRAKING. I BACKED OFF THE BRAKE PEDAL AND REAPPLIED PRESSURE (MAYBE RAPIDLY A FEW TIMES - NOT SURE) RESULTING IN SOME BRAKING AND SOME SQUEALING THAT SOUNDED LIKE TIRES SKIDDING ALTHOUGH THE SLOWING WAS GRADUAL AND NOT ABRUPT. I MADE THE TURN BEHIND THE OTHER VEHICLE AND DROVE ABOUT ANOTHER 1/4 MILE HOME WITH NO OTHER PROBLEMS AND NORMAL BRAKE ACTION. I'VE NOTICED THAT OVER THE PAST FEW MONTHS THERE'S A VIBRATION WHEN BRAKING WHICH MAY BE RELATED. THE TRUCK HAS ABOUT 85,000 MILES ON IT, OEM BRAKES AND NO PROBLEMS NOTED DURING VEHICLE INSPECTION AT 80K SERVICE. THE BRAKE FLUID RESERVOIR IS FULL. MOST OF MY DRIVING IS HIGHWAY COMMUTING WITH RELATIVELY LITTLE BRAKING.

ODI #10986090ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

NON OF THE GAUGES WORK IN THE STEERING COLUMN INCLUDING GAS RPM AND SPEED. THE WIPERS RUN NON STOP AND CAN'T BE TURNED OFF. BLINKERS DON'T WHICH IS DANGEROUS TO DRIVE. WE HAVE HAD IT INTO THE MECHANIC AND THE COULD NOT FIND WHAT WAS WRONG. HUGE BILL NO ANSWERS USELESS VAN. THE GAGE SAYS NO BUS. THIS HAPPENS ALL THE TIME.

ODI #10985121AIR BAGS

THE MESSAGE FROM MY TRUCK SAID THE AIR BAG SYSTEM NEED SERVICES THIS CODE COME UP B0020_13

ODI #10983874SUSPENSION

WHILE SLOWLY BACKING DOWN THE DRIVEWAY OF MY HOME AND TURNING INTO THE STREET, I HEARD A LOUD BANG WHICH SEEMED TO COME FROM THE FRONT OF THE VEHICLE. I PROCEEDED TO PUT THE VEHICLE INTO DRIVE AND SLOWLY DROVE THE TRUCK BACK INTO DRIVEWAY WHEN AT THAT TIME THE RIGHT FRONT TIRE BROKE AWAY FROM THE VEHICLE. THE RIGHT LOWER CONTROL ARM HAD BROKE IN HALF WHERE IT WAS ATTACHED TO THE BALL JOINT. AFTER INSPECTING THE BROKEN PART I NOTICED AN ABNORMALITY AND CONCLUDED THERE WAS A MANUFACTURING (CASTING) DEFECT AT THE FACTORY WHICH COMPROMISED THE INTEGRITY OF THE PART.THIS WAS ALSO CONCLUDED BY THE RAM DEALER WHERE I HAD THE VEHICLE INSPECTED AND REPAIRED. PART WAS RETURNED TO CHRYSLER FOR EVALUATION.

ODI #10979816EQUIPMENT

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT: ELECTRICAL:RADIO/TAPE DECK/CD). THE TECHNICIAN REFUSED TO PERFORM THE REPAIR BECAUSE THE RADIO MALFUNCTIONED AND NEEDED TO BE REPAIRED PRIOR TO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE IN MARCH AND AGREED WITH THE TECHNICIAN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10979096AIR BAGS1 INJURY

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT AND REAR DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. AS A RESULT, THE CONTACT SUSTAINED A BLOODY NOSE AND FACE INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DIAGNOSED, BUT THE DEALER COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A NEAR ROLLOVER CRASH. THE CONTACT STATED THAT THERE WAS NO CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

ODI #10978746AIR BAGS

APRIL 15TH 2017 I WAS LEAVING A FRIENDS HOUSE WHERE MY VEHICLE WAS PARK. I GOT IN MY VEHICLE AND STARTED THE ENGINE. WHEN ALL THE GAUGES LITE UP FOR THE SYSTEM CHECK I NOTICED MY AIR BAG LIGHT WAS STILL ON. I TRIED TO TURN OFF THE ENGINE AND THEN RESTART THE VEHICLE BUT WAS UNSUCCESSFUL. THE AIR BAG LIGHT WAS STILL ON. FOR THE NEXT 3 DAYS AND STILL, MY AIR BAG LIGHT IS ON AND I GET PERIODICALLY A MESSAGE ON MY DASH STATING "SERVICE AIR BAG".

ODI #10969749VISIBILITY/WIPERCRASH

MY MULTI-FUNCTION DISPLAY ON MY 2013 RAM 1500 HAS GONE BLANK. THIS IS A CRITICAL SAFETY DEVICE BECAUSE I HAVE LOST THE USE OF MY BACKUP CAMERA WHICH IS INVALUABLE ON THIS LARGE VEHICLE. I HAVE ALREADY BUMPED INTO SMALL OBJECTS WHILE IN REVERSE, WHICH I WOULD NOT OF IF MY DISPLAY WAS WORKING. AND BY THE GRACE OF GOD, I HAVE NARROWLY ADVERTED A MORE SERIOUS ACCIDENT. THE DISPLAY ALSO SHOWS OTHER NON-CRITICAL FUNCTIONS, SUCH AS THE RADIO AND NAVIGATION, BUT I AM BRING IT TO THE ATTENTION OF THE NTSB BECAUSE OF THE SO IMPORTANT BACK UP CAMERA THAT PROVIDES A VERY IMPORTANT SAFETY FEATURE, ENHANCING THE DRIVERS REARWARD VISIBILITY. I HAVE CHECKED THE FUSES AND TRIED RESETTING THE COMPUTER BY DISCONNECTING THE BATTERY, BUT THIS DID NOT FIX THE PROBLEM. THE DEALER SAYS THAT THE DISPLAY UNIT NEEDS TO BE REPLACED AT A RIDICULOUS COST. THE DEALER SAID THIS IS A COMMON PROBLEM WITH THE 2013 RAM 1500. MY PERSONAL RESEARCH ONLINE CONFIRMS THIS THROUGHOUT THE MESSAGE BOARDS. PLEASE SEE THE FOLLOWING LINK: HTTP://WWW.TUNDRAHEADQUARTERS.COM/BLOG/NEW-RAM-1500-OWNERS-REPORT-RADIO-PROBLEMS/ I AM REQUESTING THE NTSB TO LOOK INTO THIS IMPORTANT SAFETY PROBLEM BEFORE SOMEONE GETS HURT OR KILLED, AND TO ORDER AN IMMEDIATE RECALL BY RAM TO FIX THIS CRITICAL SAFETY PROBLEM AND MANUFACTURER DEFECT. THANK YOU.

ODI #10968156POWER TRAINCRASH

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE VEHICLE WAS ON AND IN THE PARK POSITION, IT INDEPENDENTLY REVERSED OUT OF THE DRIVEWAY AND CRASHED INTO A TREE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,184.

ODI #10967557POWER TRAIN

TL* THE CONTACT OWNS A 2013 RAM 1500. WHEN THE VEHICLE WAS SHIFTED INTO PARK, IT ROLLED AWAY INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

ODI #10955406ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

I FIRST NOTICED THAT, WHILE IN DRIVE, THE TRANSMISSION WOULD SHIFT TO 4TH GEAR AND COULD NOT BE CHANGED. I COULD SHIFT FROM PARK TO REVERSE BUT WHEN I TRIED TO GO TO DRIVE IT WOULD GO TO 4TH GEAR. THEN, 2 DAYS AGO, I BEGAN TO NOTICE OTHER PROBLEMS THAT APPEARED TO BE COMPUTER RELATED. WHEN I TURNED THE RUCK OFF THERE WOULD BE A TICKING NOISE IN THE ENGINE. I CHECKED AND IT APPEARED TO BE THE A/C/ COMPRESSOR. THEN IT STOPPED WHEN I UNLOCKED THE TRUCK DOORS. THEN I NOTICED WHAT SEEMED TO BE THE FUEL PUMP TICKING AS IF CALLING FOR FUEL. ONCE AGAIN, THE ENGINE WAS OFF AND, ONCE AGAIN, IT STOPPED. THE NEXT MORNING MY BATTERY WAS DEAD. I TRIED TO JUMP IT WITH NO LUCK SO I PURCHASED E NEW BATTERY. NOW WHEN I TRY TO START IT, THE STARTER MAKES ALL KIND OF CRAZY NOISES AND IT WON'T START.

ODI #10954160POWER TRAIN

DODGE RAM 1500 KEY FOB WILL NOT START THE VEHICLE. THE FOB IS NOT RELIABLE, AS IT HAS FAILED YEARLY SINCE WE OWNED THE VEHICLE. WE FEAR THAT FAILURE TO START POSES A SAFETY HAZARD, AS THE VEHICLE COULD NOT BE REMOVED FROM A DANGEROUS SITUATION IF IT STALLS.

ODI #10948655ELECTRICAL SYSTEM,EXTERIOR LIGHTING

WHEN DRIVING MY RADIO WILL TURN OFF AND RESET IT SELF ALONG WITH MY SPEEDOMETER CLUSTER IT WILL ALL TURN OFF WHILE DRIVING SO YOU DON'T KNOW HOW FAST YOU ARE GOING UNTIL IT RESETS AND TURNS BACK ON. *TR

ODI #10943694POWER TRAIN

VEHICLE WAS PARKED ON A SLIGHT INCLINE AND IN PARK. PARKING BRAKE NOT ENGAGED. UNLOADING GROCERIES WITH RT REAR DOOR OPEN. THE TRUCK ROLLED BACKWARDS ABOUT 1.5 FEET THEN STOPPED. THIS TRUCK HAS THE COLUMN SHIFTER. NOTICED COMPLAINTS CONCERNING ROTARY SHIFTER. HOWEVER, IT ROLLED ON ITS OWN WHILE THE SHIFTER WAS IN PARK POSITION. TEMPERATURE WAS AROUND 25 DEGREES AND CLEAR. LEFT TIRES WERE ON DRY PAVEMENT. RIGHT TIRES ON SNOW. TRUCK DID NOT SLIDE AS IT LEFT VERY NOTICEABLE TIRE TRACKS.. FIRST TIME WE HAVE EXPERIENCED THIS ISSUE. NOW WE ARE VERY LEARY OF THE TRUCK ROLLING UNATTENDED... THANKS

ODI #10939745ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT OBSERVED THAT THE VEHICLE LOWERED ONTO THE TIRES INDEPENDENTLY DURING THE WINTER MONTHS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

ODI #10937772ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

BOUGHT THE PICKUP IN JANUARY 2016 ONE PREVIOUS OWNER EVERYTHING ORIGINAL THE PASSENGER SIDE HEADLIGHT CONNECTOR PIN NEEDS TIGHTENED CONSTANTLY BECAUSE THE LOW BEAM HIGH BEAM LOSES CONNECTION AND WON'T COME ON UNLESS YOU PULL HEADLIGHT AND TIGHTEN THE CONNECTOR PINS. IT HAPPENS AT VARIOUS TIMES IN VARIOUS SITUATIONS WHILE DRIVING IT WILL ALSO FLICKER ON AND OFF. PARKLIGHT WORKS FINE. I DON'T KNOW ACTUAL DATE BECAUSE IT IS SO FREQUENTLY SO THE DATE IS AN ESTIMATE. THE SPEED VARIES ALSO FIRST TIME I WAS AT 65 ON FREEWAY. *TR

ODI #10937461POWER TRAIN,ENGINECRASH1 INJURY

ON 12/7/16, A DESOLATE, STRAIGHT, COUNTRY ROAD, I STOPPED MY TRUCK TO INVESTIGATE DAMAGE FROM A DEER THAT HAD RUN INTO THE DRIVER'S FENDER WHILE I WAS DRIVING ABOUT 25 MPH. EVEN THOUGH I PLACED THE TRUCK IN PARK AFTER MY STOP (TO MAKE IT STATIONARY), THE RAM STARTED MOVING AS I ATTEMPTED TO EXIT ITS CABIN; AND THEN IT DROVE FOR ABOUT 300 FEET AT IDLE SPEED DOWN THE ROAD, WHERE IT STOPPED IN A SHALLOW DRAINAGE DITCH. MEANWHILE, THE RAM'S "SELF-DRIVING" MODE HAD CAUSED ME TO SLIP ON THE RUNNING BOARD AND TO FALL VERY HARD TO THE GROUND (A DISTANCE OF AT LEAST 22 INCHES). THE RESULTS: PAIN, HAND AND KNEE CUTS, EXTREME BRUISING AND SWELLING OF THE ENTIRE LEFT LEG, AND BRUISING AND SWELLING OF THE LOWER RIGHT LEG. THESE REQUIRED SOME MEDICAL ATTENTION. FORTUNATELY, THERE WERE NO BLOOD CLOTS, NO BROKEN BONES, NO DISLOCATED LIMBS, NOR RUN-OVER LIMBS! I WAS VERY LUCKY!! *TR

ODI #10936652POWER TRAINCRASH1 INJURY

MY TRUCK ROLLED DOWN A HILL WHILE IN PARK THROUGH MY GARAGE AND WAS STOPPED MY ROLLING INTO MY TRACTOR. MY TRUCK WAS LESS THAN A YEAR OLD AND ALMOST TOTALED. PLUS I WAS HURT TRYING TO JUMP INTO THE TRUCK TO GET TO THE BRAKES AS IT WAS ROLLING

ODI #10936534POWER TRAINCRASH

TL* THE CONTACT OWNS A 2013 RAM 1500. AFTER THE VEHICLE WAS SHIFTED INTO PARK, THE VEHICLE INDEPENDENTLY ROLLED OVER AN INCLINE AND CRASHED INTO A TREE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.

ODI #10935530ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING AT ANY SPEED, THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

ODI #10934460SUSPENSION

DRIVING ON FREEWAY AT ABOUT 65 MPH VEHICLE BEGAN PULLING TO THE LEFT WAS ABLE TO CORRECT BUT THEN NOTICED THE FRONT END APPEARED TO BE LOW. WHEN I STOPPED I NOTICED THE FRONT END WHEEL WELLS WERE ALL MOST ON TOP OF THE TIRES. AFTER I RESTARTED THE VEHICLE THERE WAS NO WARNING LIGHT BUT I CYCLED THOUGH THE MESSAGES AND SAW A MESSAGE THAT SAID SERVICE AIR SUSPENSION IMMEDIATELY. ATTEMPTED TO RAISE THE VEHICLE USING AIR SUSPENSION BUTTONS TO RAISE THE FRONT END BUT IT DID NOT FUNCTION. THE FAILURE OF SUSPENSION COMPONENTS AT HIGHWAY SPEED COULD RESULT IN LOSS OF CONTROL. I HAVE SCHEDULED SERVICE WITH THE DEALER BUT THEY COULD NOT GET AN APPOINTMENT FOR 5 DAYS. AFTER REVIEWING SEVERAL RAM VEHICLE FORUMS I SEE THAT THERE ARE MULTIPLE PROBLEMS ASSOCIATED WITH THE RAM 4 CORNER AIR SUSPENSION. FIAT (CHRYSLER) SHOULD FIX THESE ISSUES AS SUSPENSION FAILURE COULD RESULT IN ACCIDENTS OR WORSE AS THESE SYSTEMS AGE AND FAIL. MY VEHICLE ONLY HAS 28,000 MILES AND IF IT IS FAILING ALREADY I CAN ONLY IMAGINE WHAT THE FUTURE HOLDS. IF FIAT CAN NOT DO A VIABLE FIX THEY SHOULD RECALL AND REPLACE THE SYSTEMS WITH COIL SPRINGS.

ODI #10928480AIR BAGS

I HAD THE 2 AIR BAG RECALLS WORK PERFORMED AT DEALERSHIP. LESS THAN 2 MONTHS LATER THE SERVICE AIRBAG SYSTEM LIGHT AND MESSAGE INDICATOR CAME ON UPON CRANKING AND STAYED ON, SO I TOOK IT IMMEDIATELY TO THE DEALER. THEY KEPT IT FOR SEVERAL DAYS. THEY SAID THE HARNESS CONNECTOR WAS BAD AND THEY NEEDED TO ORDER A NEW ONE. THE NEXT DAY THEY CALLED AND SAID THE TRUCK WAS READY. THEY TOLD ME THEY HAD SIMPLY BENT THE HARNESS CONNECTORS AND THAT SOLVED THE PROBLEM. A MONTH OR SO LATER THE LIGHT CAME ON AND STAYED ON UPON CRANKING. I TOOK IT IN TO THE DEALER. THE SERVICE TECH PULLED ON OF MY BOYS' SMALL FOOTBALLS FROM UNDER THE DRIVER SEAT AND FIDDLED WITH THE HARNESS AND SAID THAT IT WOULD PROBABLY FIX IT, BUT COME BACK IF NOT. (UP UNTIL NOW WAS BEFORE THREE YEARS OR 36,000 MILES HAD ELAPSED.) I TOOK THE TRUCK IN FOR THE RECOMMENDED 30,000 MILE SERVICE AND STRESSED THAT WARRANTY PERIOD WOULD SOON RUN SO CHECK AIR BAG LIGHT AND EVERYTHING ELSE. A FEW MORE MONTHS GO BY AND THE AIR BAG SYSTEM LIGHT AND MESSAGE INDICATOR COMES BACK ON BUT GOES OFF WITHIN A FEW MINUTES. I CALLED THE DEALER SERVICE DEPARTMENT AND TECH SAID "AS LONG AS IT GOES OFF IT IS OK. IT SOMETIMES JUST DOES A SELF-CHECK ON THE SYSTEM." AFTER A COUPLE OF DAYS NO MORE LIGHT. A FEW WEEKS AGO THE LIGHT AND MESSAGE INDICATOR CAME ONE AND WENT OFF WITHIN A FEW MINUTES. NOW THE INTERMITTENT AIR BAG SYSTEM LIGHT AND MESSAGE INDICATOR CONTINUES (GENERALLY UPON CRANKING, BUT OFTEN WHILE DRIVING). SOMETIMES MULTIPLE TIMES A DAY; SOMETIME NOT FOR A DAY OR SO. I CANNOT GET DEALER TO RETURN MY CALLS. *TR

ODI #10926262POWER TRAINCRASH

THE TRUCK SHIFTED IT SELF INTO GEAR WHILE RUNNING IT WAS IN PARK I GOT OUT AND WALKED AWAY ONCE I WAS 50' AWAY I HEARD THE TRUCK SHIFT AND TURNED JUST IN TIME TO SEE IT START ROLLING AWAY. ONCE I RECOVERED MY TRUCK FROM THE BOTTOM OF THE HILL I THOUGH MAYBE I LEFT IT IN GEAR AND GOT OUT UNLIKELY I HAVE OWNED THE TRUCK FOR THREE YEARS. I ATTEMPTED TO SEE IF IT WOULD REPEAT I COULD NOT GET IT TO SIT ON MY DRIVEWAY IN GEAR WITH OUT ROLLING AWAY IMMEDIATELY WHILE IN GEAR. MY DRIVE WAY IS STEEP AND THIS DID CONSIDERABLE DAMAGE TO THE TRUCK AND PROPERTY. THE TRUCK SHIFTED ITSELF IN TO GEAR ONCE BEFORE WHEN I FIRST PURCHASED THE TRUCK BUT AT THE TIME I WROTE IT OFF TO MY CONFUSION WITH THE DIAL SHIFTER AND THE TRUCK ONLY WENT A FEW FEET INTO A CURB BLOCK. NOW THAT THIS HAS HAPPENED I RECONSIDERED. I WILL NOT BE LETTING MY TRUCK RUN ANY MORE WITHOUT ME BEHIND THE WHEEL.

ODI #10925922ELECTRICAL SYSTEMFIRE

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE PARKED IN THE DRIVEWAY, THE VEHICLE EXPERIENCED ELECTRICAL SYSTEM FAILURE AND CAUGHT FIRE. THE DEALER DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE IGNITION SWITCH WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE'S WARRANTY ENDED ON OCTOBER 15, 2016. THE FAILURE MILEAGE WAS 20,000.

ODI #10926004STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. AFTER STARTING THE IGNITION ON THE VEHICLE, THE POWER STEERING FAILED. AT TIMES, THE POWER STEERING APPEARED TO WORK PROPERLY. THE CONTACT FELT THAT THIS WAS A SAFETY ISSUE AND WAS DANGEROUS IF THE FAILURE OCCURRED WHILE THE VEHICLE WAS IN MOTION. THE DEALER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

ODI #10919795AIR BAGS

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING INDICATOR TURNED ON AND OFF. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

ODI #10918152STEERING,SUSPENSION,STRUCTURE

WHILE TRAVELING ON A PAVED ROAD AT ABOUT 25-30 MPH, RIGHT FRONT TIRE BLEW OUT. THE TIRE WAS SEPARATED FROM INSIDE BEAD ALL ACROSS TOP OF TREAD TO OUTSIDE BEAD. TIRE BLOWING OUT CAUSED DAMAGE TO FENDER. NO EVIDENCE THAT THE TIRE STRUCK ANYTHING IN THE ROAD, INITIAL REPORT FROM A GOODYEAR REP SAID THAT THE TIRE JUST SEPARATED. NOTHING WAS FOUND IN THE ROAD OR VICINITY TO INDICATE THAT THE TIRE STRUCK ANYTHING

ODI #10917343ELECTRICAL SYSTEMFIRE

2013 DODGE RAM 1500 TRADESMAN CAUGHT ON FIRE WHEN I WAS DRIVING IT. *TR

ODI #10916509ENGINE

CHECK ENGINE CAME ON, TOOK IT TO GET IT TESTED AND THE CODE WAS FOR CYLINDER #3 MISFIRE. CHECKED AND REPLACED SPARK PLUGS AND COIL PACK, ALONG WITH TESTING THE FUEL INJECTORS, ALSO GOOD. PERFORMED COMPRESSION TEST, FAILED AT 85 PSI. REMOVED DRIVERS CYLINDER HEAD ASSEMBLY. REMOVED LIFTERS AND FOUND CYLINDER #3 INTAKE LIFTER COLLAPSED AND BOTTOM ROLLER LOCKED UP. THE FAILED LIFTER CAUSED THE CAM SHAFT LOBE TO BE SHAVED DOWN. WITH NO CAM LOBE, THE VALVE CANNOT OPEN TO ALLOW AIR IN THE CYLINDER, CAUSING LOW COMPRESSION AND MISFIRE. THE TRUCK IS A A DODGE RAM 1500, 2013. WITH 116,000. THIS SHOULD NOT HAVE HAPPENED TO A TRUCK WITH THIS LOW OF MILAGE. THIS PART WAS FOUND TO BE DEFECTIVE ON DODGES PART. ESTIMATED COST $4000.

ODI #10914517ELECTRICAL SYSTEM

PURCHASED TRUCK CERTIFIED USED IN OCT 2015. SINCE THEN, I HAVE HAD APPROXIMATELY 9 INSTANCES OF MY INSTRUMENT PANEL (OR CLUSTER) COMPLETELY SHUTTING OFF WHILE I AM DRIVING. WHEN IT SHUTS OFF, THE SCREEN IN THE MIDDLE COMPLETELY GOES BLACK, THE RPMS AND SPEEDOMETER, AND OTHER GAUGES GO TO ZERO. AFTER A SECOND OR 2, EVERYTHING TURNS BACK ON AS IF I HAD JUST STARTED THE VEHICLE (RAM LOGO POPS UP, CHECK ENGINE LIGHT IS ON, OIL TEMP LIGHT IS ON, GAS LIGHT IS LIGHT ON, SEATBELT LIGHT IS ON, ECT). ALL GAUGES THEN GET BACK TO THEIR PREVIOUS READINGS, AS FAR AS I KNOW, JUST BEFORE THE RESET. EACH TIME THIS HAS OCCURRED, I HAVE BEEN TRAVELING ANYWHERE FROM 35-55 MPH ON A STRAIGHT ROAD. I HAVE TAKEN IT TO 2 DEALERSHIPS TO HAVE THEM LOOK AT IT WITH EACH TIME TELLING ME IF THEY CAN'T DUPLICATE THE PROBLEM, THERE IS NOTHING THEY CAN DO. ON A RECENT INCIDENT (9/27/16), IT HAPPENED ON THE WAY TO WORK, SO I BROUGHT IT IN THAT DAY, AS THE LAST DEALERSHIP INSTRUCTED ME TO. ONCE AGAIN, THEY COULDN'T PIN POINT THE PROBLEM, BUT HAD CONTACTED CHRYSLER TO SEE WHAT THEY WANTED THEM TO DO. CHRYSLER HAD THEM DO A SOFTWARE UPDATE, AND A WEEK LATER I HAD IT HAPPEN AGAIN AT NIGHT (10/4/16), AND ONCE AGAIN THE NEXT MORNING (10/5/16). I AM HOPING THAT THIS ISSUE DOESN'T CAUSE A PROBLEM WITH THE POWER STEERING AND I JUST HAVEN'T EXPERIENCED THAT YET. PLEASE HELP!

ODI #10910875ELECTRICAL SYSTEM,EXTERIOR LIGHTING

SIMILAR TO NHTSA ID NUMBER: 10898441 I HAVE ALSO EXPERIENCED AN INTERIOR DOME LIGHT FLICKERING AND ALSO THE DRIVERS POWER WINDOW DOOR LOCK SWITCHES STOPPED WORKING. I WAS LOCKED OUT OF THE VEHICLE AND IT WAS RUNNING WITH ALL DOORS LOCKED (BY ITSELF) AND WINDOWS WERE ROLLED UP. I HAD TO CALL ROADSIDE ASSISTANCE TO GET INTO THE VEHICLE. THE SWITCH CONTINUED TO ATTEMPT LOCKING OF THE DOOR BY CONSTANTLY CLICKING. WHICH I FOUND OUT THE NEXT MORNING WHEN THE BATTERY WAS DEAD. I FOUND OUT THIS VEHICLE WAS MADE FOR AND FIRST SOLD IN CANADA WHICH IF THAT WAS DISCLOSED TO ME I NEVER WOULD HAVE PURCHASED IT. THE DIGITAL SPEEDOMETER AND THE MECHANICAL SPEEDOMETER ARE NOT SHOWING THE SAME SPEEDS. AT 30MPH THE DIGITAL ONE SHOWS 32MPH BUT AT 70MPH THE DIGITAL SHOWS 75MPH. REPAIRS ATTEMPTED AT LITHIA CHRYSLER JEEP RENO NV UNSUCCESSFUL. WHEN THE DOOR LOCKS FAILED TO WORK THE TRUCK WAS STATIONARY AND THIS LOCKING ALSO OCCURRED WHILE THE VEHICLE WAS IN MOTION AT SLOW AND FAST SPEEDS, CITY AND HIGHWAY.

ODI #10910778ELECTRICAL SYSTEM

UCONNECT UNIT WENT OUT, NO ERROR CODES IT WAS DEAD NO RADIO NO A/C CONTROLS. CHRYSLER REPLACED IT IN AUGUST 2016. WITHIN WEEKS ( SEPT. 17TH) I WAS ON I-59 HEADED OUT OF TOWN THE ENTIRE DASH WENT OUT, INSTRUMENTS RESET CAME BACK ON, 30 MINUTES LATER DASH WENT OUT AGAIN AND RESET, 20 MINUTES LATER DASH WENT OUT AGAIN. I TURNED AROUND AND HEADED BACK HOME IT WENT OUT 2 MORE TIMES. SPEED SEEMED TO NOT AFFECT IT AS I WAS AT DIFFERENT SPEEDS AND ALSO IN PARK WHEN IT WENT OUT. I HAVE OWNED THE VEHICLE FOR 3.5 YEARS AND NEVER HAD PROBLEMS UNTIL THE UCONNECT UNIT WENT OUT NOR DID THE A/C DRIP WATER ON MY FOOT AND GAS PEDAL WHICH IT HAS NOW BEEN DOING SINCE UCONNECT UNIT WAS REPAIRED NOW GAS PEDAL IS SLICK WITH WATER. I TOOK IT TO THE DEALERSHIP ON SEPT.19 AFTER CALLING CHRYSLER. DEALERSHIP FIRST SAID BCM WAS BAD WAITED TO SEE WHAT CHRYSLER WAS GOING TO DO. THEN I GET TOLD BY DEALERSHIP A WEEK LATER THAT IT IS INSTRUMENT CLUSTER. I TALKED TO CHRYSLER AND TOLD THEM MY CONCERN SOMETHING IS MAKING THE ELECTRICAL ACT UP AND DOING RESEARCH IT MAKES SENSE THAT IT COULD BE BCM SINCE BOTH UCONNECT AND INSTRUMENT PANEL ARE CONNECTED TO IT. I NOW SEE BY READING THIS SITE I AM NOT THE ONLY ONE WITH THIS DANGEROUS PROBLEM. CHRYSLER NEEDS TO FIND AND FIX THE PROBLEM. PARTS CHANGING I.E. THE UCONNECT UNIT AND NOW THE INSTRUMENT PANEL (AT MY EXPENSE), DOES NOT SOLVE THE PROBLEM AND NOW I AM LEERY ABOUT TRAVELING LONG DISTANCES BECAUSE NO ONE HAS 'FOUND' THE ISSUE CAUSING ALL THE ELECTRICAL PROBLEMS. WATER (CONDENSATION) DRIPPING ALL OVER MY GAS PEDAL IS DANGEROUS AND DEALERSHIP IS NOT CONCERNED, GAVE ME A LECTURE ON USING RECIRCULATE ON MY A/C (WHICH I DO). MY TRUCK ONLY HAS 23,000 MILES ON IT THERE SHOULD NOT BE ALL THESE ELECTRICAL PROBLEMS.

ODI #10806974VEHICLE SPEED CONTROLCRASH

2013 RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD SEE ALSO ODI 10809633. *DSY THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED UPON PUTTING THE VEHICLE IN DRIVE. THE VEHICLE ENDED UP IN BOULDERS THAT WERE NEAR THE CONSUMER'S HOME. UPDATED 07/18/2017 *JS

ODI #10909447UNKNOWN OR OTHER

AC UNIT IS RANDOMLY NOT STARTING WHEN VEHICLE STARTS BUT WILL KICK IN ADTER DRIVING/RUNNING A LITTLE WHILE RANDOM TIMES AND DISTANCES. NO ENGINE CODE AND WHEN LOOKED AT CANT FIND A REASON

ODI #10909445UNKNOWN OR OTHER

WHEN IN PARK AND TURNED OFF GOING TO START THE TRUCK IT WILL NOT START AND STATES THE TRUCK IS NOT IN PARK. IT WILL TAKE SEVERAL TIMES TRYING TO START GIGGLING THE GEAR KNOB TO GET THE TRUCK TO START. ITS RANDOM DOES NOT HAPPEN WITH ANY SET CIRCUMSTANCES SUCH AS USING AUTO START PRIOR TO STARTING WITH KEY. THIS HAS BEEN HAPPENING IN AND OFF FOR A YEAR WOTH MORE FREQUENT ISSUES. I TOOK INTO SHOP WHILE COVERED UNDER WARRENTY ABOUT 4 TIMES OR SO FOR THIS ISSUE THEY CLAIM THEY CANT FIND A PROBLEM AND CANT FIX UNLESS IT HAPPENS WHILE THEY HAVE THE VEHICLE. ALL REPAIRS DONE AT BEAMAN DODGE MURFREESBORO TN

ODI #10908734AIR BAGSCRASH

THE TRUCK HIT A BANK AN FLIPPED OVER AN AIR BAGS NEVER COME OUT ON DRIVERS SIDE.

ODI #10908201VISIBILITY/WIPER

WIPERS ARE ON WITH TRUCK OFF HAD TO PULL FUSE.

ODI #10907370ELECTRICAL SYSTEM,AIR BAGS

AT STARTUP, HORN AND ALL ELECTRICAL BUTTONS ON THE LEFT SIDE OF THE STEERING WHEEL AND BACK OF THE STEERING WHEEL WERE INOPERATIVE. UNABLE TO MAKE HANDS FREE CALLS, BLOW HORN, OR CHANGE DRIVERS DISPLAY SCREENS. WILL THE STEERING WHEEL AIRBAG WORK? TRUCK WAS SENT TO DEALER FOR REPAIRS AND RETURNED NOT REPAIRED. IT'S GAONG BACK AGAIN. MILAGE 21,112, OWNED 36 MONTHS AND 3 WEEKS.

ODI #10907102POWER TRAINCRASH

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY. THE KEY WAS NOT INSIDE THE IGNITION WHEN THE FAILURE OCCURRED. THE VEHICLE COLLIDED INTO A LIGHT POLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,780.

ODI #10905798EQUIPMENT

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ODI #10905799AIR BAGS,SEAT BELTS

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 AND 15V459000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ODI #10899687STRUCTURE,ENGINE

I BOUGHT VEHICLE NEW IN 2013 AND THE PAINT IS BUBBLING ON HOOD ( RUSTING ) AND IT ALSO FAILED EMISSION TEST WHEN I WENT TO GET INSPECTION STICKER, I DON'T BELIEVE I'M ASKING TO MUCH THAT A VEHICLE 3 YEARS OLD NOT RUST AND PASS AN EMISSIONS TEST.

ODI #10898441ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LATCHES/LOCKS/LINKAGES,INTERIOR LIGHTING

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE SERVICE ELECTRONIC ERROR MESSAGE ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED MINUTES LATER. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE DOME LIGHT FLICKERED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FAILURE WAS FOUND. IN ADDITION, THE DOORS FAILED TO UNLOCK AND LOCK. THE CONTACT HAD TO USE THE KEY TO FUNCTION THE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. ...UPDATED 12/06/16 *BF THE CONSUMER STATED THE GAUGES WERE ACTING UP AGAIN, BUT DIDN'T LOSE POWER. *TR

ODI #10898326ELECTRICAL SYSTEM,EXTERIOR LIGHTING

TODAY WHILE DRIVING ON THE HIGHWAY AT 65 MPH, MY INSTRUMENT PANEL WENT COMPLETELY BLACK AND SPEEDOMETER WENT DOWN TO ZERO. MY TRUCK STAYED RUNNING AND DRIVING, BUT I COULD NOT READ THE SPEEDOMETER OR GAUGES OR OPERATE ANY TURN SIGNALS. THIS HAPPENED 5 TIMES ON MY 45 MINUTE TRIP. IT WAS VERY SCARY AS I WAS IN THE CENTER LANE IN HOUSTON, TX ON 610.

ODI #10896546ELECTRICAL SYSTEM,AIR BAGS

ON JULY 22ND WHEN LEAVING WORK, THE VEHICLE WAS DRIVEN OUT OF THE PARKING LOT AND TOOK TWO LEFT HAND TURNS AND A RIGHT HAND TURN ONTO A BUSY ROAD. THE TURN SIGNALS WERE WORKING INTERMITTINGLY THE LAST TIME THEY WERE USED. ONCE THE RIGHT HAND TURN WAS COMPLETED, AND BEGAN DRIVING DOWN THE ROAD, THE DRIVERS STEERING WHEEL AIRBAG DEPLOYED. ONCE THE VEHICLE CONTROL WAS REGAINED IT WAS PULLED OVER TO THE SIDE OF THE ROAD AND SHUT OFF. THE AIRBAG LOOKED TO HAVE BURN HOLE IN IT AND THERE WAS THE SMELL SIMILAR TO PLASTIC MELTING. THE KEY WAS TURNED BACK ON AND AT THAT TIME NO TURN SIGNALS WOULD WORK AND THE WIPERS WOULD NOT STOP OPERATING. ALTHOUGH THE AIRBAG DEPLOYED AND DIVERTED ATTENTION WHEN IT WENT OFF, IT DID NOT FULLY INFLATE EITHER. THE DEALERSHIP WAS CONTACTED AND THEY RECOMMENDED FILING A COMPLAINT WITH CHRYSLER. SINCE THE DEALER WAS ONLY A COUPLE MILES AWAY, THE VEHICLE WAS DRIVEN TO THEM. I CONTACTED CHRYSLER AND FILED A COMPLAINT. THEY ADVISED THAT THE DEALER IS NOT TO TOUCH IT UNTIL AN INVESTIGATOR CONTACTS THEM, AND THAT I WILL BE PROVIDED AN ALTERNATE SOURCE OF TRANSPORTATION. I CONTACTED CHRYSLER AND WAS ADVISED THERE WAS NOTHING THEY COULD DO AND IT WAS IN THE HANDS OF A DIFFERENT DEPARTMENT THAT I WAS NOT ALLOWED TO CONTACT. AFTER NUMEROUS REQUESTS TO SPEAK WITH A SUPERVISOR AND THE ALTERNATE DEPARTMENT, I WAS FINALLY CONTACTED BY MR. KON OF SPECIAL INVESTIGATIONS ON AUGUST 15TH. HE ADVISED THAT THERE WILL BE NO TRANSPORTATION PROVIDED UNLESS CHRYSLER DETERMINES THAT THEY ARE AT FAULT FOR THIS. HE WAS ALSO UNABLE TO PROVIDE ANY TIMELINE AS TO WHEN SOMEONE WOULD BE ABLE LOOK AT THE VEHICLE. THE DEALERSHIP IS ALSO TAKING THE APPROACH THAT THEY WILL NOT OFFER A SOURCE OF TRANSPORTATION UNTIL IT IS APPROVED BY CHRYSLER. THE R36 RECALL RELATED TO THIS SAME SYMPTOM WAS REPORTEDLY DONE BY THE DEALER IN THE SPRING OF 2016.

ODI #10896171STEERING,ELECTRICAL SYSTEM,ENGINE

SHORTLY AFTER BUYING THIS PICKUP IT WOULD STALL, THE DASH HAD AN RED ELECTRICAL INDICATOR EXPOSED. THE POWER STEERING SHUT DOWN, THE BRAKES WERE NO LONGER POWER BRAKES.. THIS HAPPENED AT SPEEDS UP TO 45 MILES AN HOUR. NEVER HAPPENED AT HIGH SPEEDS. I LIVE & DRIVE ON MOUNTAIN HIGHWAYS, AND AT TIMES IT TOOK MY BREATH. I WOULD APPLY THE GAS PEDAL, IT WOULD EVENTUALLY BEGIN RUNNING AGAIN. NO MATTER THE TIME OF YEAR. IT WASN'T EVERY DAY, MAYBE GO ALONG 2-3 MONTHS NOT HAPPENS, BUT IT MIGHT HAPPEN EVERY DAY FOR A COUPLE OF DAYS. I TOOK THE PICKUP TO TOWN & COUNTRY DEALER IN ALAMOSA CO. TWICE, THEY WOULD DRIVE IT. THE EXPLAINED TO FIX IT, THEY WOULD NEED TO SEE IT HAPPEN. I DECIDED TO DRIVE IT. HOWEVER, TODAY I HAVE TO RELY ON OTHER PEOPLE TO DRIVE IT, AND I WORRY NOW ABOUT THERE SAFETY. I DECIDED TO TAKE A TRIP IN SEPTEMBER OF THIS YEAR, AND I HAVE A FRIEND DRIVING FOR ME. SO I DECIDED TO RESEARCH THE WEB ON THIS PROBLEM , FINDING THERE WERE SEVERAL CASES OF THIS HAPPENING TO DOGE PICKUPS. ONE FELLOW WAS DRIVING 80 MILES AN HOUR IN THE "FAST LANE", HIS STALLED. HE RECOMMENDED THAT IF YOU'VE HAD THIS HAPPEN TO NOTIFY YOUR STATE ATTORNEY GENERAL. I DID, THEY ASK I FILE IT WITH YOU. I'M NOT ANGRY WITH MY DEALER, OTHER THAN THE FACT THEY ASK ME TO NOTIFY CHRYSLER, AND I TOLD THE THEY SHOULD REPRESENT ME AS THEIR CUSTOMER WITH THE COMPANY. I'M 77 YEARS OLD, BEEN DRIVING OVER 60 YEARS. I'VE NEVER HURT ANOTHER PERSON IN A WRECK, BUT THIS PICKUP IS DANGEROUS. I COULD TRADE IT IN, BUT THAT ISN'T A CHRISTIAN TYPE THING TO DO TO ANOTHER PARTY. IT'S A DILEMMA THAT I HAVE NO ANSWER FOR. IF IT WERE ONLY THIS PICKUP IT WOULD BE DIFFERENT. IT'S THE ONLY MODE OF TRANSPORTATION THAT I CURRENTLY HAVE. MY DRIVING IS GENERALLY OVER THESE MOUNTAIN ROADS, TO PUEBLO, COLORADO SPRINGS, MAYBE DENVER. CHRYSLER CORPORATION NEEDS TO UNDERSTAND THE THREAT THIS PICKUP IS OVER THESE HIGHWAYS. HELP ME

ODI #10892154ELECTRICAL SYSTEM,EXTERIOR LIGHTING

DASH PANEL FLICKERS ON AND OFF WHEN RUNNING AND DRIVING. CONTACTED RAM DIRECTLY AND SAID NO RECALLS FOR MY TRUCK. THERE IS RECALLS FOR 2013 RAMS WITH THE SAME ISSUE BUT FOR TRUCKS BUILT 2 MONTHS LATER. THIS IS A SAFETY PROBLEM THAT COULD LEAD TO A CRASH.

ODI #10883589AIR BAGSCRASH2 INJURIES

TL* THE CONTACT OWNED A 2013 RAM 1500. WHILE DRIVING 70 MPH, THERE WAS AN UNKNOWN NOISE COMING FROM THE VEHICLE. THE CONTACT ATTEMPTED TO DECELERATE AND THE AIR BAGS DEPLOYED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A RESIDENTIAL FENCE. THE CONTACT SUSTAINED NECK, ARM, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED HEAD, NECK, AND BACK INJURIES THAT ALSO REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000......UPDATED 07/26/16 *BF *JS

ODI #10876483ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 RAM 1500. WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

ODI #10875119AIR BAGS

2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO NO RESPONSE FROM DEALERSHIP IN REFERENCE TO STEERING WHEEL WIRING RECALL/AIR BAG NOTICE. *SMD THE CONSUMER REFERENCED RECALL # 15V459000. *JB

ODI #10875078SEATSCRASH1 INJURY

I WAS REAR ENDED AT A DEAD STOP. UPON IMPACT MY SEAT(DRIVERS) SLID ALL THE WAY BACK CAUSING ME TO NOT KEEP MY FOOT ON OR REACH THE BREAK CAUSING ME TO ROLL FORWARD AND HIT THE PERSON IN FRONT OF ME.

ODI #10874575UNKNOWN OR OTHER

THE TWO FRONT DOME LIGHTS FLICKER AND HAVE DIMMED FROM THE ORIGINAL BRIGHTNESS AT PURCHASE DATE. I HAVE HAD THE MASTER SWITCH REPLACED AND FINALLY THE OVERHEAD DOME CONSOLE REPLACED AS IT WAS UNDER WARRANTY. THIS FIXED THE PROBLEM BRIEFLY, NOW BOTH LIGHTS ARE NOT ADEQUATE FOR USE AS THEY FLICKER AND ARE DIM.

ODI #10874170ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES,ENGINE

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 75 MPH, THE CHECK ENGINE, ABS, AND ESC WARNING INDICATORS ILLUMINATED. IN ADDITION, THE SPEEDOMETER AND CRUISE CONTROL SEIZED AND THE VEHICLE LOST ACCELERATION. THE DEALER DIAGNOSED THE ABS MODULE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

ODI #10874198POWER TRAIN,AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V796000 (POWER TRAIN) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #10874230ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR CONDITIONING, RADIO, AND SPEEDOMETER SEIZED. THE INSTRUMENT PANEL LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

ODI #10874082STRUCTURE

2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE CAN START WITHOUT REMOTE IGNITION KEY FOB. *SMD THE CONSUMER STATED WHEN THE KEY FOB WAS IN HIS POCKET, THE SLIGHTEST MOVEMENT OF HIS LEG, OR BENDING OVER, WOULD CAUSE THE ENGINE TO START. THE CONSUMER STATED IT WAS VERY DANGEROUS, AS CARBON MONOXIDE ENTERED THE GARAGE/HOUSE. *JB

ODI #10873148AIR BAGS

OWNED TRUCK FOR APPROXIMATELY 2 YEARS WITH NO PROBLEMS OBSERVED. RECEIVED NOTICE OF 3 RECALLS 2 OF WHICH WERE RELATED TO AIR BAG ISSUES. WORK WAS PREFORMED BY DEALER I PURCHASED TRUCK. APPROXIMATELY 1 MONTH LATER AIR BAG LIGHT COMES ON. THIS IS THE FIRST TIME EVER A LIGHT CAME ON. DEALER EXAMINED FOUND DEFECTIVE PASSENGER AIR BAG. THEY REPLACED AT MY EXPENSE OF $600. ABOUT 1 MONTH LATER AN INTERMITTENT AIR BAG LIGHT COMES ON AND OFF. DEALER EXAMINED FOUND DEFECTIVE WIRE HARNESS FOR PASSENGER AIR BAG. FIXED AT MY EXPENSE OF $300.

ODI #10864976ELECTRICAL SYSTEM,EXTERIOR LIGHTING

DRIVER SIDE HIGH AND LOW BEAMS WON'T COME ON. REPLACED BULBS, HAVE TAKEN IT TO DEALER TWICE TO FIX. FIX LASTS 1 DAY. VERY DIFFICULT TO SEE WHEN DRIVING AT NIGHT. WORRIED THAT OTHER SIDE WILL GO OUT. ALL SIGNS POINT TO DEFECTIVE TIPM.

ODI #10863530AIR BAGS

"TAKATA RECALL" I PURCHASED A CERTIFIED 2013 DODGE RAM 1500 ESPRESS ABOUT A YEAR AGO. THE DEALER PROMISED TO REPLACE ANYTHING THAT WENT WRONG WITH THE TRUCK WITHIN 3 MONTHS AND 3,000 MILES. I ALSO HAVE THE REMAINDER OF THE POWERTRAIN WARRANTY. AS SOON AS MY WIFE AND I DRIVE THE TRUCK OFF THE LOT, THE "SERVICE AIRBAG SYSTEM" LIGHT CAME ON THE DASH. I TURN AROUND AND GO BACK TO THE SALESMAN. HE SAYS HE'LL FIX IT BY RESETTING THE BATTERY. I TELL HIM THAT'S TEMPORARY UNTIL THE COMPUTER RELEARNS THE ISSUE. HE TELLS US IF IT DOES HE'LL TAKE CARE OF IT AND WE CAN HAVE IT SERVICED AT ANY DODGE DEALER. IT CAME ON ON THE 100 MILE DRIVE HOME. I TOOK IT IN TO A DEALER IN CHELSEA , MI. THEY COULDN'T FIND THE AIRBAG FAULT AS THE LIGHT MYSTERIOUSLY WENT OFF. ONE DAY AFTER PICKING UP THE TRUCK, THE AIRBAG LIGHT COMES BACK ON. I CALLED CHRYSLER CUSTOMER CARE AT THIS POINT TO TRY AND GET THIS RESOLVED. THEY GIVE ME A HARD TIME AND TELL ME I'LL HAVE TO PAY FOR THE FIX. I'VE CALLED THEM PROBABLY 15-20 TIMES TO GET THIS RESOLVED WITHOUT ME PAYING AN ARM AND A LEG FOR SOMETHING THEY SHOULD HAVE FIXED WHEN I BOUGHT THE TRUCK. I EVEN TOOK IT IN FOR A SEPERATE AIRBAG RECALL HOPING IT WOULD FIX IT. THE DEALER DIDN'T EVEN TELL ME WHAT THEY FIXED, INSTEAD THEY SAID IF I WANT THAT AIRBAG ISSUE FIXED THEY FIRST NEED TO DIAGNOSE IT TO THE TUNE OF $125.00 PLUS REPAIR COSTS. NEEDLESS TO SAY, MY "SERVICE AIRBAG SYSTEM" LIGHT HAS BEEN ON SINCE I BOUGHT THE TRUCK AND IS STILL ON UNTIL I SELL THE TRUCK I GUESS. WHEN I SAID THEY WERE JUST FINED 105 MILLION FOR NOT HANDLING RECALLS/ AIRBAG ISSUES, THEY JUST SAID SO WHAT. I SAID SO YOU DON'T CARE IF I HAVE LOADED GUN AT MY FACE THAT COULD GO OFF AT ANY TIME....THEY SAID THEY RECOMMEND I DON'T DRIVE IT UNTIL IT'S FIXED....THEY REALLY COULD CARE LESS ABOUT THEIR CUSTOMERS SAFETY.

ODI #10863596STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. AFTER THE VEHICLE WAS STARTED, THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS NOT AVAILABLE.

ODI #10863475POWER TRAIN

VEHICLE HAS SEVERE VIBRATION THAT STARTED AT APPROXIMATELY 22,000 MILES. VIBRATION HAS GOTTEN SO BAD THAT AT SPEEDS IN EXCESS OF 65 MPH IF YOU HIT A BUMP IN THE ROAD THE VEHICLE WILL SWITCH LANES ON IT'S ON AND YOU MUST SLAM ON THE BRAKES TO REGAIN CONTROL. I TOOK VEHICLE TO DEALERSHIP AND WAS TOLD THAT THE DRIVE SHAFT WAS WARPED AND NOT COVERED UNDER WARRANTY AS IT APPEARS SOMETHING HAD IMPACTED IT. I TOOK THE VEHICLE TO ANOTHER SHOP WHERE THEY INSPECTED THE DRIVE SHAFT AND STATED IT MAY BE WARPED BUT IT HAS NOT HAD AN IMPACT OF ANY TYPE. I TRIED TO RESOLVE THIS ISSUE WITH CHRYSLER MOTOR COMPANY AND THEY STATED THAT MY VEHICLE IS NO LONGER UNDER WARRANTY WHEN I HAVE ONLY HAD I PURCHASED IT NEW 30 MONTHS AGO AND IT ONLY HAD 25,600 MILES ON IT WHEN I TOOK IT IN UNDER MY 36 MONTH, 36,000 MILE WARRANTY. THEY ARE MORE THAN HAPPY TO FIX IT FOR A HUGE FEE, BUT NOT UNDER WARRANTY. I AM TO THE POINT TO WHERE I AM GOING TO TRADE THE VEHICLE IN, DO TO THE SAFETY CONCERNS AND I WILL NEVER PURCHASE ANOTHER CHRYSLER PRODUCT, NOR ENDORSE THE PURCHASE OF ONE. CUSTOMER SERVICE AND SATISFACTION IS NOT THEIR GOAL AND THEY COULD CARE LESS IF THEIR PRODUCT WAS TO KILL OR SERIOUSLY INJURE SOMEONE.

ODI #10863477STRUCTURE

2013 RAM 1500 WITH 26,500 MILES ON IT, HAD FLAT TIRE AND FOR THE FIRST TIME EVER TRIED TO RELEASE THE SPARE TIRE. THE MECHANISM WOULD NOT RELEASE, HAD TO CRAWL UNDER THE JACKED UP VEHICLE AND MANUALLY TURN THE MECHANISM TO RELEASE SPARE. TOOK VEHICLE TO RAM DEALERSHIP WHERE THEY STATED THE MECHANISM WAS STRIPPED AND WAS NOT UNDER WARRANTY. THE VEHICLE IS STILL UNDER THE 3 YEAR, 36,000 MILE BUMPER TO BUMPER WARRANTY AND THEY ARE STATED THAT THIS IS NOT A DEFECT IT IS FROM MISUSE. THE RELEASE HAD NEVER BEEN USED PRIOR TO THIS INCIDENT AND FAILED. THEY WERE WILLING TO FIX IT FOR A LARGE FEE, BUT NOT UNDER WARRANTY. CONTACTED CHRYSLER AND WAS TOLD THAT THEY HAVE TO BACK THE DEALERSHIP ON THIS AND THAT THE REPAIR CANNOT BE MADE UNDER WARRANTY. POOR CUSTOMER SERVICE AND POOR CUSTOMER SATISFACTION AND COMPLETE DISREGARD TO CUSTOMER SAFETY. HAVING TO CRAWL UNDER A VEHICLE BESIDE THE ROAD WITH ONLY A FACTORY JACK TO RELEASE THE SPARE TIRE IS A MAJOR HAZARD.

ODI #10862792STRUCTURE

ALL 4 DOOR HINGES HAVE EXCESSIVE RUST. CHRYSLER REFUSES TO CORRECT THE RUST ISSUE. RUST WILL EVENTUALLY CAUSE COMPLETE DETERIORATION OF THE DOOR HINGES. NOTICED THIS PROBLEM 3 MOS AFTER PURCHASE OF NEW RAM, BUT DEALERSHIP STATED THERE WAS NOTHING THEY COULD DO ABOUT IT.

ODI #10862227ELECTRICAL SYSTEM

WHILE DRIVING AT ANY SPEED ANYTIME DAY, INSTRUMENT PANEL TURNS OFF, ENGINE IS STILL RUNNING, GUAGES INOP, RADIO CUTS OUT, FAN, EVERYTHING ELECTRICAL. THEN A CHIME LIKE WHEN YOU FIRST STICK THE KEY IN AND TURN WITH OUT STARTING, THEN BACK TO NORMAL. STARTLING TO THE LEAST, OCCUPANTS PANICING.

ODI #10855520ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE OPERATING THE VEHICLE, AN EXHAUST LEAK WAS DISCOVERED. NO FURTHER INFORMATON WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

ODI #10855370STEERING,AIR BAGS

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER(S): 15V460000 (AIR BAGS) 15V459000 (STEERING). HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ODI #10854250SEATS

THE HEADREST ANGLES SO FAR FORWARD IN THE FRONT SEATS THAT IT CAUSES NECK PAIN.

ODI #10852644FUEL SYSTEM, GASOLINE,AIR BAGS,SEAT BELTS

2013 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO RECALL NOTICES OCCUPANT RESTRAINTS CONTROL, AIRBAG DEPLOYMENT SYSTEM AND FUEL LEAK/FIRE AND REQUESTS DEALERSHIP TO PICK UP VEHICLE TO COMPLETE RECALLS.. *SMD

ODI #10852792ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE CRUISE CONTROL BECAME INOPERABLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH AND WIRING HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

ODI #10852532ELECTRICAL SYSTEM

THE STEERING WHEEL HAS A SHORT IN THE WIRING WHICH CAUSED THE CRUSE CONTROL, HORN, INFORMATION CENTER CONTROLS, VOICE RECOGNITION CONTROLS, TO STOP WORKING DEALER CLAIMS THAT THIS ISSUE IS NOT CURRENTLY UNDER ANY RECALL AND THAT ACCIDENTAL AIR BAG DEPLOYMENT SHOULD NOT BE AN ISSUE. I BELIEVE THIS TO BE A SAFETY ISSUE. ALSO FOUND WITH THIS ISSUE THAT THERE IS IN FACT RECALL FOR THIS VEHICLE ( NOT VIN SPECIFIC) FOR A SIMILAR ISSUE ( NOT THAT DESCRIPTIVE) WHICH CAN CAUSE INADVERTENT AIR BAG DEPLOYMENT DURING VEHICLE OPERATION.

ODI #10851902ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30, THE INSTRUMENT PANEL BECAME INOPERABLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED INSTRUMENT CLUSTER MONITOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 47,500.

ODI #10846028AIR BAGSCRASH2 INJURIES

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING IN THE RAIN AT APPROXIMATELY 50 MPH, THE VEHICLE HYDROPLANED OVER A DITCH AND CRASHED INTO A HILL. THE AIR BAGS DID NOT DEPLOY. THE POLICE AND THE AMBULANCE WERE AT THE SCENE AND RESCUED THE CONTACT AND THE PASSENGER, BOTH OF WHOM SUSTAINED INJURIES REQUIRING MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

ODI #10845532AIR BAGSCRASH1 INJURY

TL* THE CONTACT OWNED A 2013 RAM 1500. WHILE DRIVING 45 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

ODI #10839854POWER TRAIN,VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING AT LOW SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. ONCE THE VEHICLE REACHED A CERTAIN SPEED, THE VEHICLE JERKED FORWARD AND ACCELERATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. PARTS DISTRIBUTION DISCONNECT.

ODI #10838210UNKNOWN OR OTHER

THE AUTOMATIC DOOR LOCKS WHEN REACHING A CERTAIN SPEED, THE DOOR LOCK REMOTE AND THE DOOR LOCK SWITCHES ON THE ARM RESTS WERE ONLY LOCKING THE PASSENGER DOOR. I CHANGED THE SETTING THROUGH THE RADIO FROM LIGHTS FLASH WHEN LOCKING TO NO FLASH AND ALL LOCKS LOCKED. EVEN BEFORE I MADE THE CHANGE THE REMOTE, THE ARMREST SWITCHES AND THE AUTOMATIC UNLOCK WOULD UNLOCK ALL LOCKS JUST FINE. THIS FAULT ONLY OCCURRED AFTER THE RADIO WAS FLASHED.

ODI #10837376AIR BAGS,STRUCTURECRASH2 INJURIES

TAKATA RECALL: I WAS RECENTLY INVOLVED IN AN ACCIDENT IN WHICH MY DRIVER SIDE AIR BAG DID NOT DEPLOY WHEN IT SHOULD HAVE. THERE WAS SO MUCH IMPACT THAT THE PASSENGER SIDE FRONT AND REAR CURTAIN AIR BAGS DEPLOYED ON THE OTHER VEHICLE INVOLVED IN THE ACCIDENT. I WAS STOPPED AT A STOP SIGN PREPARING TO CROSS A VERY BUSY INTERSECTION. ONCE I DETERMINED IT WAS CLEAR I BEGAN TO ROLL AWAY FROM THE STOP SIGN WHEN SUDDENLY A SOUTH BOUND CAR ENTERED THE INTERSECTION WITHOUT IT'S LIGHTS ON AND COLLIDED WITH THE FRONT DRIVER'S SIDE OF MY VEHICLE. AT THE POINT OF IMPACT, THE SOUTH BOUND CAR WAS TRAVELING AT LEAST 45 MPH AND MY VEHICLE HAD MERELY ROLLED AWAY FROM THE STOP SIGN AND I SLAMMED ON MY BREAKS JUST PRIOR TO IMPACT. I WAS NOT TRAVELING MORE THAN 5 MPH WHEN THE VEHICLES COLLIDED. ONCE BOTH VEHICLES HAD COME TO A COMPLETE STOP I REALIZED I HAD STRUCK THE BACK OF MY HEAD ON THE DRIVER'S SIDE WINDOW EXTREMELY HARD BUT NO AIR BAG DEPLOYMENT HAD TAKEN PLACE. THERE WAS SO MUCH FORCE IN THE IMPACT THAT THE FRAME ON MY VEHICLE WAS BENT. THE OTHER DRIVER WAS CITED IN THE ACCIDENT ANY MY VEHICLE SUSTAINED $16,000 IN DAMAGE. I AM EXTREMELY FRUSTRATED THAT THE SIDE CURTAIN AIR BAGS DID NOT DEPLOY AND NOW I'M FACING THE FACT THAT I WILL HAVE TO CONTINUE TO DRIVE A REPAIRED VEHICLE THAT MAY OR MAY NOT PROVIDE ME WITH ALL THE SAFETY THAT I DEMAND MOVING FORWARD. I RESPECTFULLY ASK FOR YOUR ASSISTANCE IN HELPING ME HOLD THE MANUFACTURER LIABLE FOR MY SITUATION AND RECTIFYING THE SITUATION. HAD I ROLLED INTO THE INTERSECTION ANY FARTHER THAN I DID, I MAY NOT BE ALIVE TO FILE THIS COMPLAINT.

ODI #10836311UNKNOWN OR OTHER

HELLO I FIND IT VERY DISTURBING THAT A AMERICAN AUTO MAKER WHO IN THEIR OWN WORDS INSTALL A SAFETY FEATURE THAT ALSO SAVES GAS AND CUTS DOWN ON CO2 EMISSION WANT TO EXTORT $595 TO TURN IT ON. I PAID OVER $40,000 FOR THIS AMERICAN MADE TRUCK AND EXPECT ALL SAFETY INSTALLED FEATURES AIR BAGS,DEFROSTERS,SEAT BELTS ETC TO BE IN WORKING ORDER WITHOUT PAYING EXTRA AFTER I DRIVE OFF THE LOT. I HAVE RECEIVED SEVERAL LETTERS TRYING TO GET ME TO PAY TO TURN ON THE SAFETY AND GAS SAVING FEATURE. I WILL TRY TO DOWN LOAD ONE OF THE LETTERS THEY HAVE SENT.

ODI #10826018POWER TRAIN,ELECTRICAL SYSTEM

FIRST PROBLEM. AFTER LOCKING TRUCK THE INSTRUMENT PANEL LIGHTS AND GAUGES CONTINUE TO FLASH AND GAUGES FLICKER. THIS GOES ON FOR ABOUT 10 MINS OR SO. DEALER CANT FIND PROBLEM. SECOND PROBLEM IS TRANSMISSION. WHEN COMING TO A STOP AND THE TRUCK HAS STOPPED MOVING YOU GET A BUMP FROM TRANSMISSION. ONCE AGAIN DEALER NO HELP. BEEN GOING ON FOR 2 YRS.

ODI #10823649UNKNOWN OR OTHER

HELLO I FIND IT VERY DISTURBING AND I FEEL IM BEING EXTORTED BY THIS MANUFACTURER. WHO INSTALLED IN THEIR OWN WORDS A GAS SAVING AND SAFETY FEATURE THAT I PAID FOR IN MY $40,000+ TRUCK AND THEN SEND ME LETTERS TELLING ME TO PAY $595 TO TURN IT ON. I FEEL IF THEY ARE GOING TO INSTALL SAFETY FEATURES IN THEIR VEHICLES THEY SHOULD BE USED. NEXT THEY WILL BE CHARGING US TO USE OUR SEATBELTS AND CHARGE US TO ACTIVATE OUR AIRBAGS.

ODI #10822196ELECTRICAL SYSTEM

THE ELECTRICAL INSTRUMENT PANEL JUST GOES OUT FOR NO REASON CAUSING ALL GAUGES TO BE USELESS FOR A FEW SECONDS. THIS HAS HAPPENED MORE AND MORE. DEALER HAS NO INFORMATION OR REMEDY. COULD CAUSE ACCIDENTS OR EVEN WORSE IF NOT CORRECTED. THIS HAPPENS DRIVING ON ALL ROADS. THE LAST TIME WAS 1/26/16 EARLY MORNING.

ODI #10822037POWER TRAIN,WHEELS

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE VEHICLE WAS PARKED ON AN INCLINE IN THE DRIVEWAY, IT BEGAN TO ROLL BACK. THE REAR DRIVER SIDE TIRE ROTATED WHILE THE VEHICLE WAS ROLLING BACK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE TECHNICIAN STATED THAT WHEN THE VEHICLE WAS IN PARK, ONLY ONE OF THE WHEELS WOULD LOCK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,500. UPDATED 03/16/16*LJ *CN

ODI #10819057ELECTRICAL SYSTEM

TRUCK SHUT OFF WHILE DRIVING ON THE INTERSTATE. THERE WAS A MESSAGE ON THE DASH STATING "WRONG KEY FOB". I HAD AN OCCASION WHEN I FIRST GOT THE TRUCK WHERE THE IGNITION KEY WAS NO LONGER RECONIZED AND WOULD NOT START THE TRUCK. AT THIS TIME, THE TRUCK WAS STILL UNDER THE FACTORY WARRANTY AND A NEW KEY WAS GIVEN TO ME SO I HAD TWO WORKING IGNITION KEYS. I WAS A LITTLE UNEASY OF ONLY HAVING ONE KEY ON ME AND FOR THE NEXT SEVERAL MONTHS, ALWAYS HAD A SPARE IGNITION KEY ON ME. WHILE DRIVING LAST WEEK, THE TRUCK SHUT OFF, FLASHED THE WRONG KEY FOB MESSAGE, AND I PULLED TO THE SIDE OF THE INTERSTATE. I TRIED USING MY SPARE KEY, AND THE TRUCK STARTED RIGHT UP AND DROVE NORMALLY. THE ORIGINAL KEY I WAS USING NO LONGER WORKS, AND I WILL HAVE TO GO TO THE DEALER TO PURCHASE A NEW ONE. THE DEALER TELLS ME THIS IS NOT UNCOMMON AND THAT THEY HAVE TO PROGRAM NEW KEYS EVERYDAY. THERE IS AN OBVIOUS FAULT WITH THE SENTRY SYSTEM THEY ARE USING AND I HOPE THEY CAN ISSUE A RECALL BEFORE SOMEONE IS KILLED.

ODI #10817690TIRES

TL* THE CONTACT OWNS A 2013 RAM 1500 EQUIPPED WITH GOODYEAR TIRES, TIRE LINE: WRANGLE, TIRE SIZE: 275/60R/20 N/A. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, A LOUD SOUND EMITTED FROM THE REAR OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE HAD BLOWN OUT. THE CONTACT MENTIONED THAT AFTER INSTALLING THE SPARE TIRE AND REVERSING OUT OF THE RESIDENTIAL GARAGE, THE FRONT DRIVER SIDE TIRE BLEW OUT CAUSING DAMAGE TO THE FENDER. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 71,520 AND THE TIRE FAILURE MILEAGE WAS UNKNOWN.

ODI #10809633VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 02/04/16*LJ SEE ALSO ODI 10806974. *DSY UPDATED 5/9/18*JB *CN

ODI #10808409EXTERIOR LIGHTING,STRUCTURE

TL* THE CONTACT OWNS A 2013 RAM 1500. WHEN THE CONTACT ENTERED THE VEHICLE, THERE WAS CONDENSATION COVERING THE INSIDE OF THE FRONT WINDSHIELD. THE CONTACT RESEARCHED AND FOUND INFORMATION STATING THAT WATER WAS ENTERING THE VEHICLE FROM THE THIRD BRAKE LIGHT. UPON FURTHER INVESTIGATION, THE CONTACT DISCOVERED SIX INCHES OF STANDING WATER UNDERNEATH THE REAR SEAT AND THE SMELL OF MOLD INSIDE THE VEHICLE. IN ADDITION, THE THIRD BRAKE LIGHT BULB WAS SHATTERED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 02/12/16*LJ THE VEHICLE WAS REPAIRED. *JS

ODI #10808006UNKNOWN OR OTHER

I WAS DRIVING DOWN THE ROAD IN MY TRUCK WHEN ALL THE LIGHTS ON THE INSTRUMENT PANEL WENT OFF AND REST ITSELF. THIS HAS HAPPEN SEVERAL TIMES NOW AT DIFFERENT SPEEDS. I CALLED THE DEALERSHIP AND ASKED THEM HAVE THEY HEAR ANY OTHER OWNERS SAY IT HAPPEN TO THEM. THEY AT LIKE I WAS SPEAKING A DIFFERENT LANGUAGE. THEY SAID THEY WOULDN'T BE ABLE TO CHECK IT UNLESS IT HAPPENS WHEN THEY HAVE IT. ONLY PROBLEM WITH THAT IS IT HAPPENS RANDOMLY.

ODI #10795230FUEL/PROPULSION SYSTEM

I HAVE HAD AN ENGINE LIGHT ON FOR QUIT SOME TIME AND I TOOK IT TO THE DEALER, THEY SAID IT WAS A FUEL CAP. AFTER LEAVING THERE A FEW DAYS LATER, SAME THING. BUT THEN I NOTICED FUELING IT UP TOOK 15 TO 20 MINUTES. SO I TOOK IT BACK I ANDROID THEM ABOUT THE LIGHT AND THE FUELING PROBLEM. AFTER HOURS OF SEARCHING I GET A CALL SAYING THAT MY FILTER LAYING IN THE FRAME OF THE TRUCK WAS PLUGGED. WHICH SUCKED MY FUEL TANK DOWN LIKE A PANCAKE. I ALSO NOTICED THAT INSTEAD OF THE FUEL CAP BREATHING OUT ITWASSUCKING IN, PULLING ALL KINDS OF DUST INTO THE TANK. I WAS NEVER TOLD ABOUT THIS FILTER WHEN I PURCHASED THE VEHICLE BRAND NEW FROM THE DEALER. I HAVE FOUND NO LITERATURE ON THIS EITHER. I BOUGHT THE EXTENDED WARRANTY ON TRUCK AND IT IS NOT COVERED. WHAT CAN I DO?

ODI #10790277ELECTRICAL SYSTEM

CENTER INSTRUMENT PANEL KEEP GOING OUT I HAD IT HAD THE DEALERSHIP 5 TIMES, HEADLIGHTS ON DRIVER SIDE GO OUT AND AFTER THE NEW CHIP WAS PUT INTO UCONNECT THAT FLICKERS

ODI #10789526ELECTRICAL SYSTEM

WHEN USING THE HORN DRIVING OR STATIONARY, THERE IS A SIGNIFICANT DELAY FROM DEPRESSING THE STEERING WHEEL CENTER AND THE HORN SOUNDING. THE DELAY RENDERS THE HORN RELATIVELY USELESS FOR TIMELY WARNING TO OTHER VEHICLES. THIS HAS RESULTED IN MULTIPLE CLOSE CALLS. HORNS ARE MEANT AS WARNING DEVICES, SECONDS COUNT AT SPEED AND THIS DELAY IS AN EXTREME SAFETY ISSUE.

ODI #10789541ELECTRICAL SYSTEM,EQUIPMENTFIRE

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE REPAIRING THE VEHICLE ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT) WITH THE USB INSERTED, THE MESSAGE BOARD WENT BLANK AND FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIO HAD BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

ODI #10788942AIR BAGS,SEAT BELTS,EQUIPMENT

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS, SEAT BELTS), 15V459000 (AIR BAGS), AND 15V461000 (EQUIPMENT). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ODI #10788505AIR BAGSCRASH4 INJURIES

I WAS INVOLVED IN A FRONT END CRASH IMPACT SPEED AT ABOUT 35-40 MPH AND AIRBAGS DID NOT DEPLOY. TH CRASH OCCURRED ON A BUSINESS/RESIDENTIAL ROADWAY.

ODI #10788698AIR BAGSCRASH2 INJURIES

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 50-55 MPH DURING INCLEMENT WEATHER CONDITIONS, THE CONTACT ACCELERATED TO 65 MPH AND THE VEHICLE SPUN OUT OF CONTROL. THE VEHICLE FLIPPED OVER LANDING ONCE ON THE PASSENGER SIDE AND THEN CONTINUED TO FLIP OVER ONTO THE DRIVER SIDE, CAUSING THE TAILGATE TO FRACTURE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK AND BACK PAINS INCLUDING ABRASIONS ON THE LEGS THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED LACERATIONS TO THE HEAD THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS), BUT THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 12/30/15*LJ *TR*DT THE CONSUMER PROVIDED PHOTOS. *TR

ODI #10787233UNKNOWN OR OTHERCRASH

ON 10/6/2015, I HAD MY NEPHEW IN MY TRUCK WHILE I WAS INSTALLING HIS CAR SEAT. THE CAR WAS NOT RUNNING, THE KEYS WERE IN MY POCKET. AS I WAS INSTALLING THE CARSEAT , HE WAS ABLE TO PULL MY SHIFTER OUT OF PARK CAUSING THE VEHICLE TO ROLL BACKWARDS DOWN THE STREET. AS I JUMPED INTO PASSENGER SIDE TO REACH THE BRAKE, THE FRONT PASSENGER DOOR HIT A BRICK MAILBOX AND CAUSED DAMAGE TO THE DOOR AND FRONT PASSENGER SIDE FENDER. THE BRAKE SHIFT INTERLOCK THAT SHOULD KEEP THIS FROM HAPPENING IS NOT FUNCTIONING IN MY VEHICLE, AFTER THE VEHICLE WAS STOPPED FROM ROLLING, I GOT BACK IN TO SEE WHAT HAPPENED AND I CAN CLEARLY MOVE MY SHIFTEROUT OF PARK AND INTO REVERSE, NEUTRAL AND DRIVE WITH THE TRUCK TURNED OFF AND WITHOUT DEPRESSING THE BRAKE.

ODI #10787333ELECTRICAL SYSTEM,EQUIPMENT

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING AT 60 MPH, THE INSTRUMENT PANEL AND RADIO FAILED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE ALSO PERIODICALLY WOULD NOT START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REPAIRED. THE DETAILS OF THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

ODI #10671069ELECTRICAL SYSTEM

2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO NUMEROUS FAULTS WITH THE ON-BOARD COMPUTER. *SMD THE DEALER PERFORMED SEVERAL UPGRADES WITH NO SUCCESS. THE CONSUMER STATED THE FAULTS INCLUDED THE POWER ASSIST BRAKING SYSTEM NOT WORKING, THE POWER STEERING DID NOT ENGAGE, MAKING STEERING IMPOSSIBLE. SEVERAL TIMES THE DOOR WOULD NOT LOCK FROM THE INSIDE WHILE THE VEHICLE WAS PARKED, ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT START AND ON ONE OCCASION, THE DOOR WOULD NOT UNLOCK. ALSO, NUMEROUS TIMES THE DISPLAY CONSOLE WOULD NOT ILLUMINATE. THE HEAD LIGHTS FAILED TO TURN ON IN AUTOMATIC MODE, AND THE BACK UP DISPLAY DID NOT ILLUMINATE. THE CONSUMER STATED THE FAILURES WERE RANDOM. *JB

ODI #10785489AIR BAGS

DEALER SAYS THEY CANT GET PARTS TO FIX AIRBAG RECALL....UPDATED 12/03/15 *BF

ODI #10785167ENGINE

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE TEMPERATURE INCREASED WITHOUT WARNING. ON TWO OCCASIONS, THE VEHICLE STALLED DUE TO THE ENGINE OVERHEATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000.

ODI #10783635AIR BAGS,SEAT BELTS

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS, SEAT BELTS) AND 15V459000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ODI #10782967SUSPENSION

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VEERED TO THE LEFT. THE FAILURE OCCURRED WHEN DRIVING OVER 45 MPH. THE VEHICLE WAS TAKEN TO THE DEALER AND INDEPENDENT MECHANIC ON NUMEROUS OCCASIONS. A FRONT WHEEL ALIGNMENT WAS PERFORMED TWICE. IN ADDITION, THE FRONT SET OF TIRES WERE REPLACED FOUR TIMES DUE TO THE FAILURE. THE FAILURE PERSISTED AFTER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

ODI #10782322AIR BAGS

TL* THE CONTACT OWNS A 2003 DODGE RAM 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. .....UPDATED 02/10/16 *BF *JS

ODI #10781785SERVICE BRAKES

THE SAFETY BRAKE ISN'T ALWAYS HOLDING. ALSO THE LIGHT WHICH SAYS THE BRAKE IS ON WON'T GO OFF UNTIL YOU KEEP PLAYING WITH PARKING RELEASE OVER AND OVER. THERE IS A RECALL, BUT THEY SAID MY VIN IS NOT ON THE RECALL LIST EVEN THOUGH IT IS THE SAME YEAR AND MODEL.

ODI #10780809ELECTRONIC STABILITY CONTROL (ESC)

THE VEHICLE START WITH THE REMOTE BUT WHEN THE KEY WAS PUT IN AND TURNED TO RUN. THE DASH SAID TURN KEY TO RUN. AS THE KEY WAS ALREADY IN THE RUN POSITION I WIGGLED THE SHIFTER AND IT TURNED OFF. THE DASH STATED REMOTE WAS DISABLED AND TO RESET START VEHICLE. I TRIED TO RESTART THE TRUCK BUT IT WOULD NOT START. THE TRUCK PARKED WAS IN MY DRIVE WAY AT THE TIME. I BELIEVE THE FAULT IS THE TOTAL INTEGRATED POWER MODULE (TIPM).

ODI #10780129AIR BAGS

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER SCHEDULED AN APPOINTMENT. WHEN THE CONTACT ARRIVED, HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE WHICH WAS UNREASONABLE DUE TO THE CONTACT TRAVELING OVER 100 MILES TO GET TO THE DEALER. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ODI #10779698POWER TRAIN,AIR BAGS

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. AFTER THE VEHICLE WAS SERVICED UNDER A MANUFACTURER'S RECALL FOR THE AIR BAGS, THERE WAS AN ABNORMAL NOISE COMING FROM THE AREA OF THE DASHBOARD NEAR THE AIR BAGS. THE FAILURE OCCURRED WHILE THE VEHICLE ON OR OFF. THE CONTACTED ALSO INDICATED THAT WHILE THE GEAR WAS IN DRIVE, THE GEAR RANDOMLY SWITCHED OVER TO NEUTRAL WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

ODI #10779342AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

NO ACCIDENT YET, IF THIS IS HOT RECALL WHY AM I HAVING TO WAIT 6 MONTHS BEFORE THE DEALER CAN CHECK MY VEHICLE OR REPAIR IT.

ODI #10778503AIR BAGS

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ODI #10767564AIR BAGS,SEAT BELTS

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ODI #10765030AIR BAGS,SEAT BELTS

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V460000 (AIR BAGS, SEAT BELTS) HOWEVER, THE DEALER STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WOULD NOT BE AVAILABLE UNTIL APRIL OF 2016. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ODI #10764044STEERING

15SEP15, I DROPPED OFF MY TRUCK AT FREMONT MOTORS OF CASPER WY THIS MORNING JUST AFTER 0730 TO GET THREE RECALLS FIXED. I CALLED THE DEALERSHIP AT 1224 TO GET A STATUS UPDATE AND TALKED TO KAYLE WHO TOLD ME THAT THE PERSON IN CHARGE OF MY WORK ORDER WAS ON A TEST DRIVE WITH A CUSTOMER AND TOOK MY INFORMATION FOR THAT PERSON TO CALL ME BACK WHEN HE GETS BACK FROM THE TEST DRIVE AND WAS NOT ABLE TO GET ANY INFORMATION ON MY VEHICLE FOR ME. AT 1231 I RECEIVED A CALL BACK FROM THE GUY HANDLING MY RECALL AND SAID THAT MY TRUCK WAS DONE AND IN THE WASH BAY AND HE WOULD CALL ME BACK WHEN HE HAD THE PAPERWORK FINISHED AND TO SET UP SOMEONE TO COME TO PICK ME UP. CALLED FREMONT AT 1310 TO SCHEDULE PICK UP FOR MY TRUCK AND WAS TOLD THAT THE DRIVER WAS OUT AND THE DISPATCHER WOULD GET A HOLD OF HIM TO COME PICK ME UP. GOT A CALL FROM FREMONT SAYING THE REPAIRS WERE FINISHED AND READY AND I WOULD BE PICKED UP. I ASKED IF THERE WERE ANY CHARGES AND THERE ARE NOT HOWEVER RECALL #R36 WAS UNABLE TO BE CONDUCTED BECAUSE PARTS ARE NOT AVAILABLE, EVEN THOUGH ON THE MOPAR SITE IT SAYS PARTS ARE AVAILABLE. I DID GET A CALL FROM THE DRIVER AND WAS PICKED UP AND GOT MY TRUCK BACK. THE PEOPLE WERE NICE AND THEY WASHED THE OUTSIDE OF MY TRUCK. STILL HAVE TO COMPLETE RECALL R36. ALSO TOOK MY TRUCK IN TO HAVE A FLAT TIRE FIXED AND THEY COULD NOT FIX IT EVEN THOUGH THE PUNCTURE WAS IN THE TREAD. THEY ADMITTED TO HAVING A ?NEW? GUY AND TRIED SEVERAL TIMES TO FIX THE PROBLEM, ALTHOUGH THE PLUG SEEMED ONLY TO BE REPLACED ONCE, AND THE TIRES WERE NEW AS THE TRUCK WAS ONLY JUST OVER A YEAR OLD.

ODI #10764295AIR BAGS,SEAT BELTS,SEATS

WHILE DRIVING DOWN THE ROAD BOTH DRIVER AND PASSENGER FRONT AND REAR SIDE CURTAIN AIRBAGS DEPLOYED ALONG WITH THE SEAT AIR BAGS AND SEAT BELTS LOCKED

ODI #10763609ELECTRICAL SYSTEM,EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS AND THE INSTRUMENT PANEL FAILED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCATION WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

ODI #10761279AIR BAGS,SEAT BELTSCRASH1 INJURY

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE STOPPED, THE PRECEDING VEHICLE REVERSED INTO THE CONTACT'S VEHICLE. THE CONTACT MENTIONED THAT THE SEAT BELT DID NOT RESTRAIN AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

ODI #10760990STEERING,ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND THE STEERING TURNED TOWARDS THE RIGHT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

ODI #10759672ENGINEFIRE

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING 20 MPH, THE CHECK ENGINE LIGHT AND AN UNKNOWN WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THE VEHICLE OVERHEATED AND SMOKE APPEARED FROM THE FRONT BEFORE BECOMING ENGULFED IN FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. *CN

ODI #10759729STEERING

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STARTED TO SWERVE FROM LEFT TO RIGHT WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. THE FAILURE RECURRED NUMEROUSLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC ALIGNED THE FRONT END, BUT THE FAILURE RECURRED. THE MECHANIC STATED THAT THE SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

ODI #10749693ELECTRICAL SYSTEM

WHILE DRIVING THE RADIO AND ALL DASH ELECTRICAL COMPONENTS SHUT OFF FOR APPROX 10-20 SECONDS AND THEN APPARENTLY REBOOT. THE TRUCK DOES NOT LOSE POWER. THIS HAPPENED SINCE PURCHASE AND HAS BEEN FLASH DRIVE UPDATED APPROX 4 TIMES AND 2 NEW RADIO/COMPUTERS REPLACED. DEALERSHIP HAS NO IDEA AS TO WHY OR WHAT CAUSES THIS.

ODI #10749319WHEELS

GOOD YEAR WRANGLER SR-A TIRES ON MY RAM 1500. I HAD A BLOW OUT OF THE DRIVERS REAR TIRE WHILE DRIVING AT HIGHWAY SPEED. CALLED GOODYEAR AND THEY WANT ME TO HAVE THE TIRE INSPECTED. THIS IS THE SECOND TIRE THAT BLEW OUT IN THE PAST 5 MONTHS. THE LATEST TIME IT WAS THE DRIVERS FRONT TIRE THAT BLEW OUT AND CONTROL WAS LOST CAUSING ME TO STRIKE ANOTHER VEHICLE. I CALLED GOODYEAR WHO TOLD ME THERE WAS A RECALL ON THIS MODEL TIRE BUT NOT IN MY SIZE. THEY REQUESTED I SEND THE TIRE BACK TO THEM FOR INSPECTION WHICH I DID BUT THEY CLAIMED THE TIRE WAS LOST AND GAVE ME A GOOD FAITH CHECK TO COVER MY INSURANCE DEDUCTIBLE. WHEN I CALLED GOODYEAR AFTER YESTERDAY'S INCIDENT THEY TOLD ME THEY CAN CHECK THE REMAINING TIRES THAT ARE ON MY TRUCK BUT THEY MAY NOT REPLACE THEM TILL THEY BLOW OUT. I EXPRESSED MY CONCERNS WITH SAFETY BEING AN ISSUE AND THEY APOLOGIZED THAT I GET THAT WAY AND TOLD ME THEY WILL TRY AND DO THEIR BEST. I FEEL SINCE TWO OF THE FOUR TIRES BLEW OUT THEY SHOULD REPLACE ALL OF THEM AND ADMIT THERE'S A PROBLEM WITH THAT TIRE AND ADD IT TO THE RECALL.

ODI #10749262AIR BAGS,STRUCTURECRASH2 INJURIES

RECENTLY I WAS INVOLVED IN A CAR ACCIDENT WITH MY 2013 DODGE RAM 1500. I WAS STRUCT BY A CAR AT APPROXIMATELY 35 MPH AND HIT DIRECTLY ON THE DRIVERS SIDE,(T-BONED) THE TRUCK IS EQUIPPED WITH SIDE AIR BAGS AND FRONT AIR BAGS,WHICH NEVER DEPLOYED. THE ACCIDENT BROUGHT EXTENSIVE DAMAGES TO THE TRUCK AND INJURIES TO MY WIFE AND I. I REPORTED THE NON DEPLOYMENT TO DODGE IN WHICH CASE A SPECIAL INSPECTOR WAS SENT OUT TO THOMAS DODGE WHERE HE RAN DIAGNOSTICS OF THE AIRBAGS COMPUTER. NO FAULT SIGNALS WERE FOUND. DODGE RESPONSE TO THE INVESTIGATION WAS ! IMPACT WAS NOT SUFFICIENT TO MERIT AIR BAG DEPLOYMENT!. DEPARTMENT OF TRANSPORTATION SAFETY SAYS THE BAG IS INFLATED AT A CERTAIN CRASH THRESHOLD, USUALLY CORRESPONDING TO A SPEED OF THE IMPACTING VEHICLE OF MORE THAN 15-20 KM/H. DODGE REFUSED TO ACT ON IT SO THE QUESTION SHOULD BE TO MYSELF, DODGE RAM OWNERS AND PERSPECTIVE BUYERS,,,WILL MY AIRBAGS DEPLOY WHEN I NEED THEM TO??? BE WARE.

ODI #10748977ELECTRICAL SYSTEM

ATTEMPTED TO START MY RAM 1500, AFTER TURNING THE KEY THE MESSAGE SCREEN READ WRONG KEY FOB. MY TRUCK DOES NOT UTILIZE A FOB. THE TRUCK WAS STUCK IN PARK AND NEEDED TO BE TOWED TO A DEALERSHIP. DID SOME RESEARCH ONLINE SEEMS THIS IS A COMMON PROBLEM WITH 2013 RAM 1500S AND CAN BE A RECURRING ISSUE.

ODI #10748790ENGINE

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE CONTACT STATED THAT THERE WAS WATER LEAKING FROM UNDERNEATH THE DASH BOARD TO THE FLOOR AROUND THE DRIVER'S SIDE AND SPREADING TO THE FRONT PASSENGER'S SIDE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS, WHO DIAGNOSED THAT SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

ODI #10748065ELECTRICAL SYSTEM

WHEN DRIVING MY TRUCK AT ANY SPEED EVEN A STOP THE CLUSTER WILL RESET. RADIO, AC & TRUCK ALL STILL WORK, ONLY THE CLUSTER WILL RESTART. I HAVE BEEN TAKING MY TRUCK TO DEALERSHIP AND THEY FIND NOTHING WRONG WITH IT. THEY HAVE DONE A FEW UPDATES BUT THIS WILL NOT FIX THE PROBLEM.

ODI #10748120POWER TRAIN,STRUCTURE,ENGINECRASH

I REAR ENDED A SEMI THAT WAS PARKED ON THE SIDE OF THE ROAD. I WAS GOING APPROXIMATELY 51 MILES PER HOUR. NO AIRBAG'S DEPLOYED, BUT THE FRONT OF MY VEHICLE WAS DESTROYED.

ODI #10747267ELECTRICAL SYSTEM

CENTER DASH CLUSTER REBOOTS WHILE DRIVING. VEHICLE KEEPS RUNNING WHILE CLUSTER RECYCLES. IT HAS OCCURRED DOZENS OF TIMES SINCE I PURCHASED THE VEHICLE. IT OCCURS AT MULTIPLE SPEEDS AND SOMETIMES WHEN I AM SITTING AT A STOP LIGHT. NOW THE AUTO DOOR LOCKS ARE INTERMITTENTLY WORKING ON ALL OF THE DOORS. HAVE TO MANUALLY LOCK 3 OF 4 DOORS.

ODI #10746012POWER TRAIN

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE IN PARK, THE DRIVER EXITED THE VEHICLE. MOMENTS LATER, THE VEHICLE ERRONEOUSLY DROVE FORWARD. THE FRONT PASSENGER HAD TO TURN THE IGNITION KEY IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

ODI #10746055ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE STALLED AND VARIOUS WARNING INDICATORS ILLUMINATED. THE VEHICLE HAD TO BE JUMPSTARTED; HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE VEHICLE OPERATED ABNORMALLY. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

ODI #10745902ENGINE

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LEAKAGE IN THE RADIATOR COOLING SYSTEM. IN ADDITION, ABOVE THE ACCELERATOR PEDAL, THE CONTACT STATED WATER LEAKED ONTO HER FOOT. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL SMELL COMING FROM THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

ODI #10745588ENGINE

WHILE DRIVING IN A 2013 RAM 1500 PENTASTAR V6 THE ENGINE HAS STALLED MULTIPLE TIMES WHILE DRIVING. AT LEAST ONCE AT HIGHWAY SPEEDS.

ODI #10745393STEERING,SERVICE BRAKES

HAD TO START BRAKING QUICKLY AND THE SHAKING WHAT THE DEALER NOW TELLS ME IS FROM WARPED ROTORS CREATED A VERY UNSAFE FEELING AND HAS TO AFFECT THE BRAKING PERFORMANCE. I BELIEVE THAT NO VEHICLE WITH NOW 27000 MILES ON IT SHOULD HAVE WARPED ROTORS. SEEMS PRETTY OBVIOUS THEY ARE EITHER DEFECTIVE OR THE CHEAPEST QUALITY ROTOR THEY COULD PURCHASE.THIS VEHICLE IIS DESIGNED FOR TOWING, AND HAULING A VARIETY OF IITEMS. ALSO AROUND THE SAME TIME I STARTED NOTICING AT TIMES A CLUNKING NOISE FROM THE FRONT END. THE DEALER INFORMED ME THAT IT WAS A STRUT BEARING GONE BAD. THEY DID REPLACE THAT PART UNDER WARRANTY. ONCE AGAIN THIS MADE THE VEHICLE STEERING FEEL UNSAFE. I HAVE CONTACTED RAM DIRECTLY AND SO FAR THEY HAVE OFFERED ZERO ASSISTANCE IN DEALING WITH THE BRAKE ROTOR IISSUE. ONCE AGAIN IT APPEARS THAT RAM OBVIOUSLY IS NOT CONCERNED WITH THE CONSUMERS SAFETY. WHETHER IT IS DEFECTIVE OR CHEAPLY MADE PARTS, THEY SHOULD BE MORE CONCERNED AND RESPONSIVE TO CUSTOMER COMPLAINTS. I AM NOT WILLING TO PAY TO REPLACE ROTORS AND PAFS WITH ONLY 27000 MILES ON IIT. HOW MANY OTHER RAM TRUCKS ARE OUT THERE WITH THE SAME ISSUE THAT THEY ARE NOT ADDRESSING. BRAKING AND STEERING ARE 2 TOP COMPONENTS OF THE VEHICLES SAFETY AND THEY SHOULD NOT BE ABLE TO SKIRT THE ISSUES AND PUT PEOPLES LIVES AT RISK.

ODI #10744863ENGINEFIRE

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THE VEHICLE OVERHEATED AND SMOKE APPEARED FROM THE FRONT END. THE CONTACT ALSO NOTICED THAT WATER AND COOLANT WERE LEAKING FROM THE RADIATOR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

ODI #10744643STRUCTUREFIRE

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE VEHICLE WAS PARKED AT A RESIDENCE, THE VEHICLE CAUGHT FIRE UNDER THE DASHBOARD. THE CONTACT STATED THAT THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE CAUSED THE FIRE. THE VEHICLE WAS REPAIRED; HOWEVER, THE EXTERIOR AND INTERIOR PARTS WERE BADLY DAMAGED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. MA 10/29/2015 UPDATED 12/13/2017*CN

ODI #10744647STEERING

I NOTICED SOME VIBRATION IN THE FRONT END WHEN I GOT OVER 55 MPH FOR A FEW DAYS, OFF AND ON, AND THEN THE VIBRATION ALMOST TURNED INTO A FLOATING/HYDROPLANING FEELING EVERY ONCE IN A WHILE. TOOK THE TRUCK IN TO MY LOCAL MECHANIC AND HE FOUND TWO BOLTS THAT HOLD THE RACK N PINION STEERING TOGETHER WERE ABOUT A 1/2 TURN FROM COMING COMPLETELY DETACHED WHICH WOULD RESULT IN NO STEERING CAPABILITY. HE SAID THERE WAS NO LOCK TIGHT ON THE BOLTS AND THAT'S WHY THEY VIBRATED OUT. HAD HIM FIX IT AND CALLED THE LOCAL DEALER IN MISSOULA, MT (LITHIA DODGE) WHERE I BOUGHT IT AND TOLD THE SERVICE MANAGER ABOUT IT, NOT LOOKING FOR MONEY OUT OF THEM, BUT TO LET THEM KNOW THAT THERE MAY BE OTHER VEHICLES ON THE ROAD WITH THE SAME PROBLEM THAT COULD RESULT IN SERIOUS INJURY OR DEATH. WITH ALL THE RECALLS AND NOW KNOWING THE HISTORY OF CHRYSLER DODGE TAKING CARE OF THESE PROBLEMS, I THOUGHT I SHOULD REPORT IT AS I HAVE NOT HEARD ANYTHING BACK FROM CHRYSLER/DODGE OR THE LOCAL DEALER, NOR HAS MY MECHANIC. I ALSO NOTICED ON ALL OF THE LISTS FOR EITHER BUY BACK OR RECALLS THAT THE 2013 DODGE RAM WAS NOT INCLUDED. THUS, THE REASON FOR WRITING YOU FOLKS. MIGHT WANT TO LOOK INTO THE 2013 DODGE RAM AS WELL, AS COMPLETELY LOSING YOUR CAPABILITY FOR STEERING SEEMS LIKE IT WOULD MAKE IT TO THE TOP OF A LIST.

ODI #10744366AIR BAGS,SEAT BELTSCRASH1 INJURY

I WAS STOPPED BY A TRAIN AND PEOPLE IN FRONT OF ME WERE TURNING AROUND. I WAS BACKED INTO HARD AND I HIT THE WINDSHIELD AND STEERING WHEEL. MY SEATBELT DIDN'T RESTRAIN ME AND THE AIRBAGS DID NOT DEPLOY. I AM HURT FROM IT . CHRYSLER WANTED TO SEE IT BUT I WAS ADVISED NOT TO LET THEM SEE IT FIRST. THE RADIATOR WAS MOVED BACK THE BUMPER IS CRUSHED. THIS TRUCK HAS HAD ISSUES SINCE I GOT IT.

ODI #10744494STEERING

ON THE INCIDENT DATE I EXPERIENCED MY VEHICLE DRIFTING TO THE RIGHT IN STEERING. I CHECKED MY TIRE PRESSURE WHICH CHECKED OUT. I THEN HAD MY ALIGNMENT CHECK WHICH WAS FINE. I WILL SOON ROTATE TIRE ALONG WITH AN OIL CHANGED. BUT I JUST SEEN THIS RECALL ABOUT THE 1500 SERIES. EVEN THOUGH MY YEAR ISN'T LISTED. I AM WORRIED AND CURIOUS AS TO IF THE PROBLEM IS RELATED WITH SIMILAR MALFUNCTIONING PARTS.

ODI #10743687STEERING,SUSPENSION

THERE IS A LOUD "CLICK" NOISE INSIDE OF THE FRONT DRIVERS SIDE WHEEL. IT OCCURS WHEN THE VEHICLE HAS THE WHEEL COMPLETELY TURNED TO ONE DIRECTION WHICH MAKES ME BELIEVE IT'S STEERING OR SOMETHING INSIDE THE SUSPENSION. IT WAS TOLD TO ME AT THE DEALERSHIP THAT IT WAS A BALL JOINT, WHICH WAS REPLACED AND IT STILL HAPPENED AGAIN.

ODI #10744055AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)CRASH

DRIVING APPROXIMATELY 70 MPH AT 7:30AM ON A SATURDAY ON A 4 LANE INTERSTATE. LIGHT RAIN, TRUCK STARTED HYDROPLANING SIDEWAYS, NO TRACTION AT ALL, THEN SUDDEN TRACTION THRUSTING TRUCK INTO GUARDRAIL HEAD ON, BOUNCED BACKWARDS INTO THE MIDDLE LANE, THEN TRACTION AGAIN MOVING TRUCK FORWARD INTO A DITCH, UP THE EMBANKMENT AND HITTING A TREE HEAD ON. TOTAL LOSS OF TRACTION AND BRAKES. AIRBAGS DID NOT DEPLOY. OVER $10,000 IN DAMAGE.

ODI #10733660STRUCTURE1 INJURY

MY HUSBAND HYDRO PLANNED ON A 3 LINE HIGHWAY. TRUCKED FLIPPED MULTIPLE TIMES. HUSBAND NEEDED MEDICAL ATTENTION. NO AIR BAGS DEPLOYED EVEN WHEN HAVING SIDE AIRBAGS. MY CONCERN IS THAT THIS VEHICLE HAD FAULTY SIDE AIRBAGS AND IF THEY HAD DEPLOYED WOULD HAVE PROTECTED HIS HEAD MORE.

ODI #10732519SEAT BELTS

MY SEAT BELT ON THE DRIVER SIDE WILL NOT FASTEN. IT WON'T GO ALL THE WAY IN EVEN IF I PRESS THE RELEASE BUTTON IT DOES NOT CLICK TO LOCKED IT JUST COMES RIGHT OUT.

ODI #10732263ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE INFORMATION CENTER ON THE INSTRUMENT PANEL FLASHED BRIGHTLY. WHEN DRIVING OVER 50 MPH, THE LIGHT DIMMED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

ODI #10730878SERVICE BRAKES

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND AN UNUSUAL NOISE SOUNDED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT THE ROTORS NEEDED TO BE REPLACED. THE CONTACT WAS UNCERTAIN WHICH ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

ODI #10730775STEERING

THE 2013 DODGE RAM WAS THE FIRST YEAR TO USE ELECTRONIC POWER STEERING. THE CHIP/MODULE THAT CONTROLS THIS PROCESS IS LOCATED IN THE STEERING RACK. THE MODULE HAD AN "INTERNAL FAILURE". I WAS VERY LUCKY THIS DID NOT HAPPEN WHILE THE VEHICLE WAS IN OPERATION. THERE WOULD HAVE BEEN NO WAY FOR ME TO SAFELY GET A VEHICLE THIS LARGE PARKED SAFELY WITHOUT ANY POWER STEERING. I RESEARCHED THE ISSUE ONLINE I FOUND MULTIPLE BLOGS OF PEOPLE REPORTING THE SAME FAILURE (SOME WHO WERE DRIVING AT THE TIME). SINCE THIS IS NOT A PART THAT SHOULD BE SUBJECT TO WEAR AND TEAR, IT SEEMS DEFECTIVE AND SHOULD BE RECALLED BEFORE ANY LIVES (OR MORE LIVES) ARE LOST.

ODI #10730725POWER TRAINCRASH

WHEN BACKING UP IN REVERSE AND SHIFTING INTO DRIVE THE "D" LIGHT ON THE DASH AND SHIFTER KNOB FLASHES ON AND OFF. WHEN THIS HAPPENS PRESSING THE ACCELERATOR REVS THE ENGINE UP AS IF IN NEUTRAL AND THE VEHICLE CONTINUES TO ROLL BACKWARDS. THE FIRST TIME IT HAPPENED IT CAUGHT ME TOTALLY BY SURPRISE AND BECAUSE I WAS ON A STEEP HILL MY TRUCK ROLLED BACKWARDS INTO THE MOVING TRUCK WAITING FOR ME TO PULL OUT. ONCE I ROLLED BACKWARDS INTO A GARAGE BEFORE I COULD STOP IT.LUCKILY FOR EVERYBODY CONCERNED THE GARAGE DOOR WAS OPEN. ANOTHER TIME I ROLLED OVER A CURB IN A PARKING LOT INTO A BUSH. MANY TIMES JUST PULLING OUT OF A PARKING SPOT HAS CAUSED THE PROBLEM. THE TRANSMISSION HAS BEEN REPLACED AS HAS THE SHIFTER KNOB. IT HAS HAPPENED MANY TIMES AND CONTINUES TO BE A PROBLEM. THE DEALERSHIP HAS BEEN HELPFUL IN TRYING TO FIGURE IT OUT AND HAS VERIFIED THE PROBLEM EXISTS. AS THEY HAVE BEEN UNABLE TO FIX IT THEY HAVE BEEN RELYING ON CHRYSLER TECHNICAL ASSIST (STAR CASE). CHRYSLER'S LAST RESPONSE WAS THE BRAKE SHOULD ALWAYS BE FIRMLY PRESSED WHILE SHIFTING "THIS IS A BUILT IN SAFETY FEATURE AND NORMAL VEHICLE OPERATION"???. HOW CAN A 6000LB TRUCK ROLLING BACKWARDS WITH THE DRIVER EXPECTING IT TO GO FORWARDS BE "NORMAL VEHICLE OPERATION"? I HAVE GONE FROM PARK TO DRIVE AND THE "D" LIGHT WILL FLASH. BUT WHEN THIS HAPPENS THE TRANSMISSION "LOCKS" AND EVEN THOUGH THE THE TRUCK REVS JUST LIKE THE OTHER SITUATION IT DOESN'T MOVE. IT JUST STAYS PUT IN THE SAME PLACE. THIS I WOULD CONSIDER "NORMAL VEHICLE OPERATION". ONE DAY WHEN THIS ROLLING SITUATION HAPPENS THERE IS GOING TO BE SOMEBODY BEHIND ME AND SOMEONE IS GOING TO GET SERIOUSLY HURT. I CANNOT GET CHRYSLER TO DO ANYTHING ABOUT THIS. I HAVE TOLD THEM OVER AND OVER ABOUT MY SAFETY CONCERNS AND ABOUT ALREADY RUNNING INTO ANOTHER TRUCK AND ALL THEY CAN SAY IS "WE UNDERSTAND YOUR CONCERNS BUT YOUR PROBLEM IS NORMAL" . UPDATED 03/01/16*LJ UPDATED 11/01/2017*CN

ODI #10730244AIR BAGSCRASH2 INJURIES

I WAS INVOLVED IN AN ACCIDENT WHERE I WAS T BONED. HIT ON THE DRIVERS SIDE. THE ENTIRE DRIVERS SIDE DOORS WERE DAMAGED, FRONT AND REAR AND NONE OF THE AIRBAGS DEPLOYED.

ODI #10723314SUSPENSION,WHEELS

GRINDING FROM LEFT WHEEL. VIBRATION FROM LEFT WHEEL. FRONT LEFT BEARING HUB ASSY. BAD.

ODI #10721644ELECTRICAL SYSTEM

CENTER DASH CLUSTER REBOOTS WHILE DRIVING. VEHICLE KEEPS RUNNING WHILE CLUSTER RECYCLES. IT HAS OCCURRED DOZENS OF TIMES SINCE I PURCHASED THE VEHICLE. IT OCCURS AT MULTIPLE SPEEDS AND SOMETIMES WHEN I AM SITTING AT A STOP LIGHT. I HAVE BEEN REPORTING THIS PROBLEM TO THE DEALER SERVICE DEPARTMENTS SINCE IT FIRST OCCURRED. NO ONE SEEMS TO HAVE A CLUE AS TO THE ROOT CAUSE. MULTIPLE SOFTWARE UPDATES HAVE NOT FIXED THE PROBLEM.

ODI #10716208SUSPENSION

RIGHT SIDE TIRE (PASSENGER SIDE) SHOWING FEATHERING ON OUTSIDE OF TIRE . IT WAS DETERMINED THAT FRONT END WAS OUT OF ALIGNMENT FROM PURCHASE DATE AND WAS ALIGNED BY DODGE DEALERSHIP TO DODGE SPECIFICATIONS. TIRE STILL SHOWED EXCESSIVE OUTSIDE WEAR SAME SIDE OUTSIDE OF TIRE. TIRE WAS ROTATED AT 9000 MILES. ROTATED TIRE NOW SHOWING OUTSIDE WEAR ON FRONT RIGHT SIDE. ALIGNMENT WAS CHECKED FOR ALIGNMENT AND FOUND TO BE OUT OF ALIGNMENT AND REALIGNED. WEAR PERSISTED AS TIRES WERE ROTATED, TIRES FINALLY HAD TO BE REPLACED WITH 22, 530 MILES. NEW TIRES AND AN ALIGNMENT WAS PERFORMED AT 22530 MILES TO DODGE SPECIFICATIONS TIRE SHOWING WEAR AT 700 MILES ALIGNMENT CHECKED AND IN ALIGNMENT. NOW AT 1945 MILES RIGHT SIDE TIRE IS SHOWING SEVERE FEATHERING AND LEFT FRONT IS SHOW SLIGHT FEATHERING. DODGE NOTIFIED AND IN PROCESS OF 4TH ALIGNMENT. . AT LEAST 4OTHER DODGE RAM 1500 TRUCKS IN NEIGHBORHOOD ARE ALL SHOWING SAME WEAR PATTERN SAME SYMPTOMS ... DODGE SEEMS NOT TO WANT TO ACKNOWLEDGE PROBLEM. HAVE BEEN IN TOUCH WITH DODGE CUSTOMER CARE HAVE BEEN ASSIGNED AN AGENT AND DODGE DEALERSHIPS FROM SEPTEMBER OF 2014 TO PRESENT DATE.

ODI #10715315ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

I STARTED NOTICING MY DRIVERS SIDE HEADLIGHT FLICKERING FOR A FEW DAYS AND NOW THE LOW AND HIGH BEAM LIGHTS ARE BOTH OUT. I ATTEMPTED TO REPLACE THE BULBS AND REALIZED THEY WERE FINE. THE DAY AFTER, THE WINDSHIELD WIPERS TURNED ON BY THEMSELVES AND NOW MY DRIVER SIDE WINDOW WONT ROLL DOWN. I'VE BEEN TOLD THAT IT IS MY (TIPM) TOTALLY INTEGRATED POWER MODULE AND IT WILL COST AROUND $800 OR MORE TO REPLACE. SO I DID SOME RESEARCH AND CANNOT BELIEVE HOW MANY PEOPLE ARE HAVING TO PAY THIS MUCH MONEY FOR A FAULTY PART AND FROM THE SOUNDS OF IT, IM LUCKY TO HAVE THE LITTLE PROBLEMS I DO. REPORTS OF PEOPLES VEHICLES STALLING, NOT STARTING, AIRBAGS NOT DEPLOYING, ETC.. HOW IS THIS NOT A RECALL? PEOPLES LIVES COULD BE AT RISK.

ODI #10714193ELECTRICAL SYSTEM

CENTER DASH CLUSTER REBOOTS WHILE DRIVING. VEHICLE KEEPS RUNNING WHILE CLUSTER RECYCLES. IT HAS OCCURRED DOZENS OF TIMES SINCE I PURCHASED THE VEHICLE. IT OCCURS AT MULTIPLE SPEEDS AND SOMETIMES WHEN I AM SITTING AT A STOP LIGHT. I HAVE BEEN REPORTING THIS PROBLEM TO THE DEALER SERVICE DEPARTMENTS SINCE IT FIRST OCCURRED. NO ONE SEEMS TO HAVE A CLUE AS TO THE ROOT CAUSE. MULTIPLE SOFTWARE UPDATES HAVE NOT FIXED THE PROBLEM. MY DOME LIGHTS ALWAYS FLICKER EVEN AFTER HAVING IT LOOKED AT TWICE BY A RAM DEALER TECHNICIAN. *TR

ODI #10713618VISIBILITY,STRUCTURE

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK UNCONTROLLABLY WHENEVER THE REAR WINDOWS ROLLED DOWN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,741.

ODI #10713281STRUCTURE

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT THE CAB MOUNTS BECAME LOOSE ON THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE BUSHINGS WERE TIGHTENED BUT THE FAILURE RECURRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.

ODI #10705137ELECTRICAL SYSTEM

CENTER DASH CLUSTER REBOOTS WHILE DRIVING. VEHICLE KEEPS RUNNING WHILE CLUSTER RECYCLES. IT HAS OCCURRED DOZENS OF TIMES SINCE I PURCHASED THE VEHICLE. IT OCCURS AT MULTIPLE SPEEDS AND SOMETIMES WHEN I AM SITTING AT A STOP LIGHT. I HAVE BEEN REPORTING THIS PROBLEM TO THE DEALER SERVICE DEPARTMENTS SINCE IT FIRST OCCURRED. NO ONE SEEMS TO HAVE A CLUE AS TO THE ROOT CAUSE. MULTIPLE SOFTWARE UPDATES HAVE NOT FIXED THE PROBLEM. *TR

ODI #10703155ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

I WAS DRIVING MY 2013 DODGE RAM 1500 AND AS I WAS COMING TO A STOP. WHEN I BEGAN TO COST OUT ONTO THE ROAD I HIT THE ACCELERATOR THE WAS A HUGE ENGINE REV BUT NO POWER AS I LOOKED TO THE SHIFTER ON THE DASH THE D WAS FLASHING ORANGE HAD TO PUT MY FOOT ON BRAKE SHIFT TO N AND THEN WAIT FOR A FEW SECONDS TO SHIFT BACK INTO D AND PULL AWAY. HAD ANOTHER VEHICLE BEEN COMING I WOULD HAVE BEEN IN BAD SHAPE. THIS IS AT LEAST THE 4TH OR 5TH TIME IT HAS HAPPENED AND HAVE BEEN TO DEALER AND THEY SAY NEVER HAD ANY OTHER COMPLAINTS. *TR

ODI #10694594POWER TRAIN

ON THREE SEPARATE OCCASIONS THE VEHICLE'S TRANSMISSION SUDDENLY BEGAN EMITTING A LOUD GRINDING TYPE NOISE, IT STOPPED PULLING FORWARD, AND COMPLETELY STALLED IN THE ROADWAY. AFTER I PARKED ALONG THE SIDE OF THE ROADWAY AND PLACED THE GEAR SHIFT IN PARK, THEN BACK IN DRIVE, THE VEHICLE SLOWLY STARTED TO PULL FORWARD AGAIN EMITTING THE LOUD GRINDING TYPE NOISE. FORTUNATELY, I WASN'T TRAVELING AT A FASTER SPEED OR ON THE FREEWAY WITH HEAVY TRAFFIC WHEN THE MALFUNCTIONS OCCURRED. I COULD HAVE BEEN SERIOUSLY INJURED IN A COLLISION BECAUSE IF APPEARED AS THOUGH THE TRANSMISSION WAS GOING TO FALL OUT OF THE VEHICLE. I HAVE CARRIED THE VEHICLE IN THE DEALERSHIP FOR REPAIR ON EACH OCCASION TO NO AVAIL.

ODI #10692866ELECTRICAL SYSTEM

DRIVING ON INTERSTATE AND GAUGES RADIO EVERYTHING ELECTRONIC IN THE TRUCK SHUTS OFF AND RESTARTS. LASTS FOR 5-7 SECONDS THEN BACK TO NORMAL. NOTHING ELSE GETS AFFECTED SO FAR. JUST BOUGHT THE TRUCK OWNED IT FOR 10 DAYS AND HAS HAPPENED TWICE SO FAR. MAKES ME VERY NERVOUS WHEN IT HAPPENS. *TR

ODI #10691980STEERING

STEERING STICKS WHEN MAKING SLIGHT RIGHT TURN AT SPEEDS BELOW 45 MPH. *TR

ODI #10691377ELECTRICAL SYSTEM

WHILE DRIVING AT 45 MPH THE DASH SHUT DOWN FOR ABOUT 30 SECONDS. IT HAS DONE THIS THREE OTHER TIMES AND WHEN TAKEN TO THE DEALERSHIP FOR REPAIR, THEY CANNOT DUPLICATE THE PROBLEM. SO NOTHING GETS DONE ABOUT IT. I AM AFRAID THAT THERE MAY BE A LOOSE CONNECTION SOMEWHERE THAT WILL CAUSE HEAT AND BURN MY TRUCK, OR I MAY GET STARTLED AS THE DASH STARTS FLASHING ON AND OFF AT NIGHT AND JERK THE STEERING WHEEL AND WRECK THE TRUCK. IT SEEMS TO ME A LOT OF OTHER OWNERS ARE HAVING THE SAME PROBLEM. *TR

ODI #10683190STEERING,ELECTRICAL SYSTEM,ENGINE

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING 65 MPH, THE SPEEDOMETER WENT TO ZERO, THE VEHICLE STALLED, AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

ODI #10681997POWER TRAIN

EVER SINCE I HAVE HAD THE TRUCK IT HAS JERKED WHEN COMING TO A STOP. SOMETIMES ONE TO THREE JERKS, IF I WAS NOT BRAKING IT WOULD STILL BE ENGAGED AND MOVE FOREWORD. NOT SURE IF THIS IS THE RECALL ABOUT THE TRANSMISSION. TOOK IT TO THE LOCAL DEALER THREE TIMES. FIRST THEY SAID IT NEEDED TO BE REPROGRAMMED. SECOND THEY SAID EVERYTHING WAS OK, THEY SAID THE SERVICE MANAGER TEST DROVE IT AND IT WAS FINE. THIRD TIME THEY WOULDN'T TAKE IT, TOLD ME THE IT WAS "NORMAL" FOR A DODGE TRUCK! SERVICE PERSON TOLD ME SHE HAD A DODGE AND IT DOES THE SAME. EXPLAINED TO HER I HAVE DRIVEN SEVERAL ONE-TON DODGE TRUCKS AND NONE OF THEM HAD A SIMILAR PROBLEM. FEAR THAT IT WILL JUMP FOREWORD AT A STOP AND HIT SOMETHING AND THAT WHEN IT FINALLY DOES GO OUT, I WILL BE CHARGED WITH REPLACING EVERYTHING INVOLVED. COULD NOT LOCATE WORK ORDERS BUT HAVE THEM. WROTE YOU SEVERAL MONTHS AGO WITH NO RESPONSE, NOT THIS FORM. *JS

ODI #10681097ELECTRICAL SYSTEM

FIRST OFF I LOVE MY TRUCK. I AM HOWEVER HIGHLY FRUSTRATED THAT DODGE CAN NOT SEEM TO RESOLVE TWO ISSUES THAT I AM HAVING. THE FIRST I BELIEVE IS A SAFETY ISSUE. I HAVE HAD THIS ISSUE FOR ABOUT A YEAR, AND HAVE HAD IT AT 3 DIFFERENT DEALERSHIPS EACH TIME THEY SAY THAT THEY CAN NOT SEEM TO DUPLICATE THE PROBLEM AND THERE IS NO CODE STORED IN THE COMPUTER THERE FOR NOTHING DONE. WHILE I AM DRIVING AROUND TOWN AT SPEEDS OF 40-50 MPH ALL OF MY DASH LIGHTS AND MY RADIO TURN OFF, STAY OFF FOR ABOUT 5 SECONDS AS IF REBOOTING AND COME BACK ON. THE INSTRUMENT CLUSTERS WITH DIALS ALL FALL TO THE LEFT NOT READING ANYTHING. I AM AFRAID THAT ONE TIME IT DOES THIS IT WILL NOT COME BACK ON AND LEAVE ME STRANDED OR WORSE MAYBE CAUSE ME TO HAVE AN ACCIDENT. THE SECOND ISSUE I HAVE BEEN HAVING IS THAT THE PASSENGER SIDE DOOR LOCKS FRONT AND BACK SEEM TO HAVE A MIND OF THEIR OWN AND DO NOT LOCK WHEN THEIR SUPPOSED TO. SAME THING TWO DIFFERENT DEALERSHIPS CAN NOT DUPLICATE THE PROBLEM AND A RE-FLASH OF THE COMPUTER WAS SUPPOSED TO FIX THE PROBLEM. THEY STILL WILL NOT LOCK WITH THE SWITCH ON THE DRIVER OR PASSENGER SIDE, EITHER KEY PHOEBE, OR THROUGH U CONNECT (REMOTELY). 1 DEALERSHIP DID SUPPOSEDLY CHANGE-OUT AN ACTUATOR AND IT IS STILL HAVING THE SAME ISSUES. *TR

ODI #10679784AIR BAGS

THE AIRBAG LIGHT CAME ON AND THE DASHBOARD MESSAGE CENTER SAID TO GET AIRBAG SERVICED. I TOOK THE TRUCK TO FRIENDSHIP DODGE IN BRISTOL TN 37620 TO GET REPAIRS ON THE AIRBAG. THEY DID REPAIR THE AIRBAG, BUT THE SERVICE AIRBAG MESSAGE KEPT COMING ON AND OFF. NOW IT IS STAYING ON ALL THE TIME. I TOOK THE TRUCK BACK TO THE DEALERSHIP AND THEY SAID IT WAS NOT UNDER WARRANTY. THEY REFUSED TO FIX IT. *TR

ODI #10676731SUSPENSION

DRIVING HOME FROM WORK ON HIGHWAY AT 11PM. TRAVELING 80MPH ON A 75MPH FREEWAY. TRUCK IN 4 WHEEL DRIVE SINCE 8 DEGREES OUT AND LIGHT SNOW. REAR AXLE SEIZED AND LOCKED UP. LOST CONTROL OF REAR WHEELS. ABLE TO STEER IT TO MEDIAN SINCE FRONT AXLE WAS WORKING. HAD TO BE TOWED. TOOK IT TO DODGE DEALERSHIP. HAD TO REPLACE BOTH REAR AXLES AT A COST OF $4063.91 USING REBUILT PARTS. *TR

ODI #10676398ELECTRICAL SYSTEM

ON THE EVENING OF JANUARY 14TH 2015, I DROVE TO A LOCAL GAS STATION AND SHUT OFF THE ENGINE WHILE I PUT FUEL IN MY TRUCK. WHEN I PUT THE KEY IN THE IGNITION, THE TRUCK WOULD NOT START AND THE MESSAGE CENTER STATED "WRONG KEY FOB". THE TRUCK HAD TO BE TOWED TO A LOCAL CHRYSLER DEALER. IT HAS NOW BEEN AT THE DEALER FOR 5 DAYS. THE DEALER THINKS THAT POSSIBLY THE WIRELESS IGNITION MODULE MALFUNCTIONED AND NEEDS TO BE REPLACED. THE VEHICLE HAS 37,100 MILES. MY CONCERN IS THAT IF THIS HAD HAPPENED WHILE I WAS DRIVING, THE ENGINE WOULD HAVE SHUT OFF, THE STEERING WHEEL WOULD HAVE LOCKED, AND I WOULD HAVE LOST CONTROL OF MY VEHICLE AND MAY HAVE CRASHED. *TR

ODI #10672562POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

HAS OCCURRED 3 TIMES WITHIN 30 DAYS. AT LOW SPEEDS BETWEEN 15MPH AND 35MPH, ENGINE STOPS, GAUGES GO DEAD AND APROX 6 SECONDS LATER THE TRANSMISSION SLAMS INTO PARK. 1ST TIME IT HAPPENED I WAS LIGHTLY BREAKING & COASTING FOR A STOP LIGHT; 2ND TIME I WAS CRUISING ABOUT 35MPH; AND 3RD TIME I WAS ACCELERATING FROM A DEAD STOP ACROSS 4 LANES OF TRAFFIC. THE TRANSMISSION GOING INTO PARK AFTER THE ENGINE AND ELECTRICAL SYSTEM WENT DEAD REMINDS ME OF WHEN YOU TURN THE IGNITION OFF WITHOUT FIRST PUTTING IT INTO PARK - WHEN THIS HAPPENS, A FEW SECONDS LATER, THE TRANSMISSION AUTOMATICALLY SHIFTS INTO THE PARK POSITION. I HAD AT LEAST 1/2 TANK OF GAS EACH OCCURRENCE. I NOTIFIED THE DEALERSHIP ON 1/14/15, DEALERSHIP SAYS THERE ARE NO RECALLS AND THAT I WOULD HAVE TO WAIT 2 WEEKS BEFORE THEY CAN CHECK OUT THE PROBLEM, WHICH I CONSIDER SERIOUS. ADDITIONAL ELECTRICAL INFO THAT MAY OR MAY NOT BE RELATED: THE INFOTAINMENT SYSTEM FREQUENTLY MALFUNCTIONS - THE PLAY LIST FOR SONGS DUPLICATES IN THE LISTING, SONGS REPEAT TWO TO THREE TIMES, SD CARD SELECTION STOPS WORKING, SD CARD SELECTION ALL OF A SUDDEN STOPS RECOGNIZING THE SD CARD. THE INFOTAINMENT CENTER HAS ALSO COMPLETELY RESTARTED AS IF IT WAS REBOOTING. *TR

ODI #10669603ELECTRICAL SYSTEM

WHILE DRIVING MY 2013 DODGE RAM A ELECTRICAL SYSTEM FAILURE CAME ACROSS THE DASH BOARD AND WAS ABLE TO GET THE TRUCK BACK HOME . AND TURN THE TRUCK OFF NOW THE TRUCK WONT START. *TR

ODI #10667950ELECTRICAL SYSTEM

THERE HAVE BEEN SEVERAL INSTANCES WHERE MY GAUGE CLUSTER INTERMITTENTLY REBOOTS ITSELF WHILE DRIVING. I WOULD SAY THIS OCCURRENCE HAS HAPPENED OVER 20 TIMES DURING THE YEAR I HAVE OWNED MY TRUCK. I BOUGHT IT BACK IN OF SEPTEMBER 2013. IN ADDITION, I HAVE NOTICED THAT MY MAP LIGHTS FLICKER. NOT SURE IF IT'S AN ELECTRICAL ISSUE. I'VE BROUGHT MY TRUCK IN TO THE RAM DEALERSHIP FOR SERVICE AND THEY CANNOT DUPLICATE THE ISSUE AND UNFORTUNATELY THERE ARE NO ERROR LOGS IN THE TRUCK'S COMPUTER SYSTEM. I HAVE READ COUNTLESS FORUMS WITH OTHER 2013 RAM TRUCK OWNERS EXPERIENCING THE SAME PHENOMENON AND WHO HAVE BROUGHT IT IN FOR SERVICE WITH NO LUCK. *TR

ODI #10652145ELECTRICAL SYSTEM

DASH LIGHT AND RADIO WENT BLANK. WHEN THEY CAME BACK ON THE DASH DID NOT WORK CORRECTLY AND THE RADIO RESET. TOOK TO DEALER AND THEY SAID IT NEEDED A NEW CONTROL MODULE AND THAT IT WAS SAFE TO DRIVE. WHEN THE NEW ONE CAME IN I WENT TO START THE TRUCK AND NOTHING WORKED COULD NOT EVEN TAKE IT OUT OF GEAR TO BE TOWED TO DEALER. CALLED DEALER AND WAS TOLD HOW TO UNLOCK SHIFT SELECTOR. SINCE BEING REPLACED I HAVE HAD IT BACK INTO THE DEALER AT LEAST 5 TIMES FOR THE SAME ORIGINAL COMPLAINT. I HAD THE MODULE REPLACED AGAIN BY A DIFFERENT DEALER ABOUT A MONTH AGO. AGAIN THE SAME PROBLEMS HAVE STARTED UP AS BEFORE. WHILE DRIVING THE DASH WILL GO COMPLETELY BLANK AND MAY OR MAY NOT RESET WITH OUT HAVING TO TURN TRUCK OFF. *TR

ODI #10650385ELECTRICAL SYSTEM

GAUGES GO BLANK AND THEN TURN BACK ON WITHIN A FEW SECONDS. *TR

ODI #10649454ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

WHILE DRIVING MY TRUCKS DASH WILL GO BLANK, THE VEHICLE SHUTS OFF AND THEN RESETS. THE LAST TIME THIS OCCURRED, WHEN THE VEHICLE RESET THE THROTTLE CAME BACK ON WIDE OPEN AND ALMOST CAUSED A LOSS OF CONTROL. I REACTED BY MANUALLY SHUTTING DOWN THE VEHICLE AND COMING TO A REST ON THE SHOULDER OF THE ROAD. ONCE I RESTARTED THE VEHICLE ALL WAS OK. I WAS ONLY A MILE FORM THE DODGE DEALER AND RETURNED IT TO THEM FOR A DIAGNOSIS. AGAIN, NOTHING FOUND. THIS HAS HAPPENED SEVERAL TIMES (DASH RESETTING WHILE DRIVING APPROXIMATELY 10 TIMES IN THE LAST 2 MONTHS) BUT ONLY ONCE HAS IT CAME BACK ON FULL THROTTLE. I HAVE BEEN TO THE DEALERSHIP THREE TIMES FOR THE DASH RESETTING JUST TO HAVE THEM TELL ME THEY CANNOT DUPLICATE THE INCIDENT. THIS IS A VALID SAFETY ISSUE AND NEEDS TO BE ADDRESSED. AFTER REVIEWING THE DODGE RAM FORUMS, I NOTICE SEVERAL PEOPLE WITH THE SAME ISSUE. *TR

ODI #10645005ELECTRICAL SYSTEM

FUSES CONTINUE TO BLOW FROM VARIOUS OUTLETS/HUBS/PLUGS IN THE VEHICLE. RANDOM NOISE COMES FROM UNDER DASH WHEN CAR IS TURNED OFF. KEY(FOB) ALSO GETS STUCK IN THE IGNITION AND WILL NOT COME OUT UNLESS TRUCK IS TURNED BACK ON. *TR

ODI #10639197STRUCTURE,LATCHES/LOCKS/LINKAGES

THIS IS AN ONGOING THING THIS HAPPENS EVERY TIME I GO SOMEWHERE EVERY TIME THE DOORS LOCKED MY ARM SKIN GETS CAUGHT IN THE LOCK WHEN IT GOES TO LOCK POSITION IT IS THE PART WHERE YOU SAY YOUR ARM ON TOP OF THE DOORWHILE YOUR ARM IS ON THE DOOR IT PINCHES YOUR SKIN WHEN THE LOCK IS TURNED ON. *TR

ODI #10632659POWER TRAIN

WHILE GOING DOWN HILL AT 30MPH, STEPPED ON BRAKE AND TRANSMISSION DOWNSHIFTED AND REVVED WHILE FOOT WAS ON BRAKE CAUSING A SURGE. THIS HAS OCCURRED SEVERAL TIMES. ADDITIONALLY TRANSMISSION SHIFTS VERY ROUGHLY AND SOMETIMES WHILE IN REVERSE IS ACTUALLY IN PARK. *TR

ODI #10629421ELECTRICAL SYSTEM

WHEN ATTEMPTING TO START THE VEHICLE, THERE WAS NO ELECTRICAL POWER. FIDDLED WITH BUTTONS FOR A FEW MINUTES THE ALL OF A SUDDEN IT WAS BACK TO NORMAL. THIS HAPPENED MULTIPLE TIMES. DEALERS TOLD ME THEY NEVER HEARD OF THIS PROBLEM. *TR

ODI #10629018STEERING

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL RATTLED AND THE FRONT END OF THE VEHICLE MADE A CLUCKING NOISE. THE DEALER STATED THAT THE RACK AND PINION BOLT SEPARATED. THE DEFECTIVE BOLT WAS TIGHTENED INSTEAD OF REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,987. ..UPDATED 09-23-14 *BF UPDATED 10/10/14*CN UPDATED 3/26/2015 *JS

ODI #10627651FUEL/PROPULSION SYSTEM

I WAS WAITING AT A RED LIGHT WAITING TO MAKE A LEFT TURN. I GOT A GREEN ARROW TO TURN LEFT AND PROCEEDED INTO THE INTERSECTION. RIGHT AFTER I STARTED MOVING AT ABOUT 1/2 WAY THROUGH MY TURN MY TRUCK'S ENGINE COMPLETELY DIED. I COASTED THE REST OF THE WAY THROUGH THE INTERSECTION AND OFF TO THE SIDE OF THE ROAD. THE DEALER'S ANALYSES WAS THAT THE FUEL PUMP MODULE FAILED, CAUSING THE ENGINE TO SHUT DOWN. *TR

ODI #10627585FUEL SYSTEM, GASOLINE,ENGINE

FRONT END SHOOK BAD, ENGINE LIGHT FLASHING. TRUCK CUT OFF. WOULD NOT START. TOWED TO DEALER. WAS TOLD TO DRIVE 50-SEVERAL HUNDRED MILES FOR COMPUTER TO RESET. ENGINE LIGHT NEVER WENT OFF. TRUCK DID THE SAME TWO MORE TIMES! TAKEN BACK TO DEALER JUNE 5TH. THEN TOLD EVAP LEAK.. ENGINE LIGHT STILL ON AFTER THIS TIME AS WELL. TOLD TO DO THE SAME THING. KEEP DRIVING IT UNTIL THE COMPUTER RESETS!!! WAS DRIVING AT 55 MPH AND LIGHT STARTED FLASHING AND FRONT END SHAKING SO I PULLED OVER. SPUTTERED AND CUTS OFF. SO AGAIN IT HAS BEEN TAKEN TO THE DEALER AND HAS BEEN THERE SINCE ABOUT JULY 19TH TO DATE!! HAVE BEEN TOLD FUEL PUMP WAS CRACKED, ORDERED AND ON BACK ORDER. AND MISFIRINGS ON FUEL INJECTORS #7 AND A RANDOM ONE. WARRANTY COVERED NOTHING. WHAT IF IT CUT OFF IN AN INTERSECTION?!! FIRST TIME DRAINED SOME WATER FROM FUEL TANK. NOW SAYING POSSIBLE SUGAR IN IT. HOWEVER..NEITHER WOULD DAMAGE A FUEL PUMP! I BELIEVE THIS DEALERSHIP IS LYING AND TAMPERING. I HAD TO PAY FOR THE FIRST TIME AROUND $900! I HAVE HAD NO VEHICLE DURING THESE TIMES. THIS IS A VERY DANGEROUS AND LIFE THREATENING SITUATION. *TR

ODI #10626259TIRES

I WAS DRIVING 35 MPH ON AN ASPHALT PAVED ROAD IN MY 2013 RAM 1500 CREW CAB, WITH 3,842 MILES ON THE ODOMETER, ON 11/JULY/2014. THE LEFT FRONT TIRE, GOODYEAR WRANGLER SR-A 275/60R20, EXPLODED VIOLENTLY CAUSES INSTANT DEFLATION. THE TIRE TREAD SPLIT COMPLETELY IN HALF FROM OUTSIDE TOP OF RIM TO INSIDE TOP OF RIM. DURING THE PROCESS OF ALL THIS, THE TIRE MANAGED TO MANGLE MY INNER FENDER WALL AND RIP MY LEFT FRONT FENDER FROM ITS ANCHOR BOLTS CAUSING $1,200 WORTH OF DAMAGE. SEARS AUTO DEPARTMENT REPLACED THE TIRE AT NO CHARGE DUE TO BEING COVERED BY ROADSIDE ASSISTANCE. I FILED A COMPLAINT WITH THE GOODYEAR CLAIMS DEPARTMENT AND HAD THE TIRE MAILED TO THEIR INSPECTION DEPARTMENT. I RECEIVED A LETTER IN THE MAIL INFORMING ME THAT THE CLAIM WAS BEING DENIED DUE TO NO FAULT ON THE TIRE. GOODYEAR SAID THE TIRE WAS PUNCTURED AND HAD NORMAL DEFLATION. AFTER RECEIVING THE TIRE BACK FROM GOODYEAR, I TOOK IT TO 3 SEPARATE STORES IN MY TOWN TO GET A SECOND OPINION. WITH OVER 85 TOTAL YEARS OF EXPERIENCE COMBINED, THE FINAL VERDICT WAS A UNANIMOUS AGREEMENT...NONE OF THEM HAD EVER SEEN A 20" TRUCK TIRE COMPLETELY SPLIT FORM BEAD TO BEAD IN THEIR ENTIRE CAREER. I HAVE LETTERS TO VERIFY THIS INFORMATION. I AM NOW LOOKING INTO A SMALL CLAIMS COURT CASE AGAINST GOODYEAR IN ORDER TO GET PAYMENT FOR THE DAMAGE CAUSED TO MY VEHICLE. *TR

ODI #10622488ENGINE

THIS VEHICLE HAS LEAKED OIL AROUND THE OIL FILTER SINCE THE 1ST OIL CHANGE. THE COMPANY HAS NEVER OWNED UP TO BEING A PROBLEM HOWEVER I'VE HAD A OILED FILLED DRIVEWAY EVER SINCE THEN. THERE ARE NUMEROUS COMPLAINTS ONLINE FROM PEOPLE WITH THE SAME PROBLEM. HOW CAN RAM GET AWAY WITH NOT DOING ANYTHING TO FIX THE ISSUE. I LIVE 1 1/2 HOURS FROM THE DEALER AND I'M AFRAID ITS GOING TO VIBRATE OFF ON MY WAY THERE TO GET IT FIXED. I DOUBT THEY WOULD FIX THE MOTOR IF IT LOCKED UP ON MY WAY THERE. *TR

ODI #10622226VEHICLE SPEED CONTROL

THE ISSUES HAVE BEEN WITH THE TRUCK'S CRUISE CONTROL. INITIALLY IT WOULD SHUT OFF WHEN THE '+' BUTTON WAS PRESSED 2X RAPIDLY OR WOULD NOT OPERATE AT ALL. IT WOULD RESUME FUNCTIONING WHEN I WOULD PULL OVER AND RESTART THE TRUCK. THE ISSUES HOWEVER HAS ESCALATED TO A SERIOUS SAFETY ISSUES. ON THE MORNING OF 7/28/2014, THE CRUISE CONTROL WOULD NOT SHUT OFF OR DISARM. I COULD CANCEL AND/OR PRESS THE BRAKE PEDAL TO SLOW DOWN, BUT THE SYSTEM WOULD NOT DISARM OR TURN OFF. A VISIT TO THE DEALER VERIFIED THE ISSUE AND A 2014 MODEL WAS TAKEN FOR A TEST DRIVE AND IT DID NOT REPLICATE SAME ISSUE. HAVING THE CRUISE CONTROL UNEXPECTEDLY DISENGAGE OR HAVE IT NOT DISARM IS A SERIOUS TRAFFIC AND SAFETY HAZARD. THE EXACT SAME BEHAVIOR IS DOCUMENTED IN THIS YOUTUBE VIDEO AND IS NOT AN UNKNOWN OCCURRENCE TO THE MANUFACTURER. HTTPS://WWW.YOUTUBE.COM/WATCH?V=AFC4Y2GRQZO. *TR

ODI #10620896STEERING

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE TIRES WERE CUPPING. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE TIE ROD WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

ODI #10618943AIR BAGS

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO A MANUFACTURER RECALL FOR THE AIR BAGS. AFTER THE REPAIR WAS PERFORMED, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS ON THREE SEPARATE OCCASIONS. THE CONTACT WAS INFORMED THAT THE AIR BAG SENSOR AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

ODI #10617572ELECTRONIC STABILITY CONTROL (ESC)

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V287000 (ELECTRONIC STABILITY CONTROL). WHEN THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT HE DID NOT HAVE AN APPOINTMENT. THE DEALER STATED THAT A LOANER VEHICLE WOULD NOT BE PROVIDED IF THE VEHICLE WAS SERVICED. THE CONTACT STATED THAT THE SALES CONTRACT STATED OTHERWISE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 19,185.

ODI #10616995ENGINE

LOW ENGINE OIL WARNING LIGHT, OIL FILTER LEAKING OIL, LEAKED AT 2500 MILES, 6,000 MILES, 8,000 MILES, 11,000 MILES. *JS

ODI #10616513SERVICE BRAKES,ENGINECRASH

ENGINE DIED AT FREEWAY SPEEDS , ,TAKEN TO DEALERSHIP 3 TIMES, FINALLY GOT IT BACK , WHILE DRIVING ON MY WAY HOME IT DIED AGAIN , COULD NOT STOP UNTIL I HIT CEMENT CULVERT FOR WATER RUN OFF, DAMAGING FRONT BUMPER, HAD IT TOWED TO DEALERSHIP WHERE IT SITS NOW. THE ENGINE KEEPS SHUTTING DOWN WITHOUT WARNING WHILE DRIVING ON CALIFORNIA FREEWAYS, BIG SAFETY ISSUE. *TR

ODI #10610922ELECTRICAL SYSTEM

I AM PROVIDING A FOLLOW-UP ON MY 2013 DODGE RAM. BOTH CHRYSLER AND THE DEALER HAVE WORKED ON MY TRUCK NUMEROUS TIMES TO KEEP THE TRUCK PANEL LIGHTS FROM COMING ON. I AM STILL LOSING MY BRAKES AND POWER STEERING. ALL THE LIGHTS ON THE CLUSTER PANEL CONTINUE TO KEEP GOING ON WHICH IS JUST ABOUT EVERY DAY NOW. I HAVE FINALLY PARKED THE TRUCK AND PLAN TO SEE IF WE CAN AFFORD A THIRD VEHICLE. THE PROBLEMS ARE ALMOST A YEAR OLD AND I AM CONVINCED CHRYSLER IS UNABLE TO REPAIR THE VEHICLE. I AM CONVINCED THAT IT WILL ONLY BE A MATTER OF TIME BEFORE I CRASH AS I NEVER GET A WARNING WHEN THE BRAKES OR THE POWER STEERING WILL FAIL. THE DEALER AND CHRYSLER ARE NOW VERY INVOLVED, WHICH I APPRECIATE BUT SO FAR THEY HAVE NOT BEEN ABLE TO REPAIR THE VEHICLE. I HAS BEEN CLOSE TO A YEAR AND I AM BRINGING THE VEHICLE BACK TO THE DEALER. I HOPE THEY SOMEDAY REPAIR THE TRUCK AS IT REALLY IS A GREAT VEHICLE. *TR

ODI #10610675EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT ALSO MENTIONED THAT THE VISIBILITY WAS VERY POOR WHEN THE LOW BEAM HEAD LIGHT WERE ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,500.

ODI #10607945VEHICLE SPEED CONTROL

WHEN TRAVELING WITH THE CRUISE CONTROL ON, SET OR NOT, SOME TIMES WHEN PRESSING THE RESUME BUTTON, THE CRUISE CONTROL SHUTS OFF COMPLETELY. REQUIRING YOU TO GET YOUR FOOT ON THE GAS FAST. THIS CAN BE A PROBLEM WHEN NAVIGATING TRAFFIC, AND USING THE CRUISE TO BUMP UP THE SPEED A COUPLE ON MPH, AND INSTEAD YOU JUST LOST SOME, AND THE GUY BEHIND YOU THINKS YOU ARE A JERK FOR PULLING IN THE PASSING LANE AND SLOWING DOWN. THAT IS IF HE NOTICES AND DON'T RUN IN TO YOU FIRST. OR YOU SETTLE BACK INTO TRAFFIC HIT THE RESUME, TAKE YOUR FOOT OFF THE PEDAL, AND THEN REALIZE YOU ARE SLOWING DOWN VERY FAST. I DON'T KNOW HOW OFTEN THIS HAS HAPPENED BUT I WOULD GUESS OVER 100 TIME SO FAR. AT FIRST I THOUGHT I WAS INADVERTENTLY HITTING THE OFF BUTTON, THEN I SAW MY THUMB WAS NOW WHERE NEAR THE OFF BUTTON WHEN IT HAPPENED. IT HAS BEEN DOING THIS FROM NEW. *TR

ODI #10608031ELECTRICAL SYSTEM

INSTRUMENT CLUSTER FAILURE WHILE DRIVING. INSTRUMENT CLUSTER SHUTS DOWN WHILE DRIVING AND INSTRUMENT CLUSTER FAILS WHILE DRIVING. INSTRUMENT CLUSTER SO FAR HAS REBOOTED AND RETURNED TO WORKING CONDITION BUT SO FAR CLUSTER HAS FAILED AROUND 20+ TIMES WHILE DRIVING. UNKNOWN IF INSTRUMENT CLUSTER WILL RESUME FUNCTIONING AFTER FAILURE UNTIL IT DOES RESTART. DEALER UNABLE TO DIAGNOSE PROBLEM WITH INSTRUMENT CLUSTER MAKING VEHICLE UNSAFE TO DRIVE DUE TO POSSIBLE INSTRUMENT CLUSTER FAILURE. UNKNOWN IF THIS IS A HARDWARE PROBLEM, SOFTWARE PROBLEM OR ELECTRICAL PROBLEM. NUMEROUS TRIPS TO DEALERSHIP AND SPEAKING WITH RAM CUSTOMER SERVICE HAS FAILED TO RESOLVE ISSUE . *TR

ODI #10607648ELECTRICAL SYSTEM

I WAS PARKED AND THE TRUCK DIDN'T START BACK UP. TRUCK WAS LESS THAN 2 WEEKS OLD WHEN THIS HAPPENED. THE STEERING WHEEL WAS LOCKED. TURNED OUT NOT TO BE THE BATTERY WHICH WAS THE FIRST GUESS. THE DEALER SAID IT HAD SOMETHING TO DO WITH THE ANTI-THEFT SYSTEM THAT WAS INSTALLED AND THEN TAKEN OUT WHEN I PURCHASED THE TRUCK. THIS HAPPENED IN OCTOBER 2013 AND I'VE BEEN DRIVING IT UNTIL TODAY 7/1/14. THE SAME THING HAPPENED THIS MORNING. THE TRUCK LEFT ME STRANDED AT A GAS STATION. WAITING FOR ANOTHER DIAGNOSIS. *TR

ODI #10604486POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

I HAD PROBLEMS PRIOR TO APRIL 2014 BUT I AM JUST USING A TIME FRAME WHEN CHRYSLER GOT INVOLVED. IN 2013 AND 2014 MY DODGE RAM WOULD HAVE THE CLUSTER PANEL COME ON WITH AIR BAG SERVICE NEEDED FIRST AND THEN THE REMAINING LIGHTS WOULD COME ON TO INCLUDE ENGINE LIGHT WHILE SIMULTANEOUSLY THE WINDSHIELD WIPERS WOULD COME ON. WHEN I TOOK IT IN TO THE DEALER THEY TRIED TO REPAIR THE PROBLEM TO INCLUDE RESETTING THE COMPUTER. OVER TIME I WOULD LOSE MY POWER STEERING AND POWER BRAKES. FORTUNATELY I WAS GOING INTO A PARKING AREA WHEN I LOST THE POWER BRAKES OTHERWISE I'M SURE I WOULD HAVE CRASHED SINCE I DID NOT EXPECT THE CHANGE. AS OF LATE THE TRUCK WILL NOT START OR THE RADIO WON'T GO OFF. CHRYSLER HAS REALLY DONE NOTHING TO RESOLVE THIS PROBLEM AND MAYBE I WILL NEED TO CRASH FIRST BEFORE SOMETHING IS DONE OR RUN OVER SOMEONE WHEN I LOSE MY BRAKES. THIS IS A PROBLEM SINCE I PURCHASED THE TRUCK. THE TRUCK IS DANGEROUS TO DRIVE SINCE I NEVER KNOW WHEN THE ELECTRONICS WILL QUIT ON ME. OVER THE LAST 10 DAYS THE TRUCK WOULDN'T START AT ALL TWO (2) TIMES AND ALL THE LIGHTS AND WINDSHIELD WIPERS HAVE COME ON AT LEAST THREE (3) TIMES. I HAVE NOT LOST MY BRAKES LATELY, BUT THAT IS JUST A MATTER OF TIME. I WANT TO MAKE THIS PUBLIC BECAUSE I KNOW I WILL BE HELD RESPONSIBLE IF SOMETHING HAPPENS, AND IT WILL. I HAVE NEVER HAD A VEHICLE DO THIS AND I'M JUST AFRAID SOMEONE WILL BE KILLED IF I SHOULD LOSE MY BRAKES AND STEERING WHILE ON THE HIGHWAY. CHRYSLER CAN BE PROACTIVE OR REACTIVE. I THINK THAT I HAVE BEEN PAYING FOR A TRUCK THAT WILL ULTIMATELY KILL SOMEONE. I'VE TRIED TO CONTACT NHTSA BY PHONE BUT THE ONLY THING THERE IS THAT YOU LEAVE A MESSAGE AND HOPE THEY WILL CALL BACK. SINCE THE PROBLEMS ITERATED ABOVE SEEM TO HAVE INCREASED IT'S PROBABLY TIME TO PARK THE TRUCK. *TR

ODI #10598098TIRES

TL * THE CONTACT OWNS A 2013 DODGE RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER TIRES, SIZE P265/70R/17. THE CONTACT STATED THAT WHILE DRIVING 5 MPH ON A GRAVEL ROAD, THE FRONT DRIVER SIDE TIRE BECAME PUNCTURED BY ONE OF THE ROCKS CAUSING IT TO DEFLATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE OCCURRED AS A RESULT OF THE TIRES NOT BEING RATED AS TRUCK TIRES, WHICH CAUSED THEM TO EASILY BECOME PUNCTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. NEITHER THE VIN NOR THE DOT NUMBER WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 4,800.

ODI #10598236ELECTRICAL SYSTEM

WHILE DRIVING, THE FRONT DRIVER SEAT WILL AUTOMATICALLY ADJUST, (MOVE BACK AND FORTH) SOMETIMES. ALSO, IT SHOWS MEMORY SYSTEM NOT AVAILABLE WHILE NOT IN PARK. SOMETIMES, THE RADIO VOLUME WILL NOT TURN DOWN, NOR CHANNEL CHANGE WILL NOT WORK. THE RADIO CHANNELS WOULD CHANGE ON THEIR OWN. THIS INCLUDES SATELLITE, RADIO, OR PHONE PLUGGED IN. SOMETIMES, WHEN YOU TRY TO TURN THE A/C FAN SPEED UP IT WON'T GO. YOU HAVE TO DO IT SEVERAL TIMES. TIRE PRESSURE SOMETIMES SHOWS LOW FOR ONE OR MORE TIRES BUT WHEN TIRES ARE TESTED THEY ARE ALL THE SAME PRESSURE. SEEMS SOMETHING IS WRONG WITH THE ELECTRICAL SYSTEM WITH THE TRUCK. I WORRY SOMETHING MAY HAPPEN WHILE DRIVING. TRUCK WOULD NOT RAISE AND LOWER. MESSAGE ON THE CONSOLE BUT WHEN I TOOK IT IN THEY SAID THERE WAS NOTHING WRONG AND IT DID NOT STORE THE ERROR. ONCE THE ERROR CLEARED UP THERE WAS NO RECORD OF IT STORING THE ERROR. *JS

ODI #10594003FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,SERVICE BRAKESCRASH

I WAS SITTING IN MY TRUCK IN FRONT OF A CONVENIENCE STORE FOR 20-30 MINUTES WITH THE ENGINE RUNNING WHILE I CAUGHT UP MY TEXTS AND CALLS. WHEN I GOT READY TO LEAVE I PUT MY FOOT ON THE BRAKE AND PUT THE VEHICLE IN REVERSE. I GLANCED MY MIRRORS AND LOOKED OVER MY RIGHT SHOULDER AND STARTED TO EASE MY FOOT OFF OF THE BRAKE AS I'VE DONE MANY TIMES IN THE PAST. THE NEXT THING I KNOW, I'M MOVING FORWARD AS IF I HAD STOMPED ON THE ACCELERATOR AND I CRASHED THROUGH THE FRAMING AND GLASS OF THE STORE FRONT. AS I WAS PENETRATING THE STRUCTURE OF THE STORE I TRIED TO PUT THE VEHICLE INTO PARK AND I WAS PUSHING ON THE BRAKES. THEN THE TRUCK REVERSES AND I REALIZE I'M HEADED TOWARDS THE GAS PUMP AND POSSIBLY OTHER CUSTOMERS. ALL THIS TIME I WAS PUSHING ON THE BRAKE AND I WOULD LET OFF AND HOLD THEM AGAIN. THE ENGINE WAS REVVING AT WHAT SOUNDED TO BE THE MAXIMUM THEN IT WOULD DROP FOR JUST A BIT AND REV AGAIN. WHEN I WAS HEADED FOR THE GAS PUMPS AFTER LEAVING THE BUILDING I PULLED THE VEHICLE SHIFTER DOWN TO DRIVE BECAUSE IT WOULDN'T GO INTO PARK AND I WAS IN SUCH A STATE OF PANIC I HADN'T THOUGHT TO TURN OFF THE IGNITION. I WAS HOLDING ON FOR DEAR LIFE TO THE STEERING WHEEL AND LETTING GO OF IT JUST DIDN'T OCCUR TO ME. AFTER PUTTING THE VEHICLE INTO DRIVE AND RUNNING INTO THE BUILDING FOR THE SECOND TIME, THE ENGINE DROPPED BACK TO AN IDLE AND I PUT IT INTO REVERSE AND SLOWLY BACKED OUT OF THE DAMAGED STOREFRONT, PUT THE TRUCK INTO PARK AND SHUT IT OFF.I THOUGHT ABOUT IT AFTER IT WAS OVER AND EVEN IF I HAD INADVERTENTLY PLACED THE TRUCK INTO DRIVE, LETTING MY FOOT OFF OF THE GAS PEDAL WOULD HAVE ALLOWED THE TRUCK TO MERELY BUMP INTO THE CONCRETE STOPPING BLOCK STOPPING IT, IT FELT LIKE THE TRUCK HAD A MIND OF ITS OWN. *TR

ODI #10587759POWER TRAIN

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE RPM'S INCREASED TO 1100 AS THERE WAS A VIBRATION IN THE TRANSMISSION. THE FAILURE CONTINUOUSLY OCCURRED OVER A PERIOD OF EIGHT MONTHS HOWEVER, THE DEALER WAS NOT ABLE TO DIAGNOSE THE FAILURE EACH TIME THE VEHICLE WAS TAKEN FOR DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

ODI #10596140STRUCTURE

I ACCIDENTALLY ROLLED INTO A CYCLONE FENCE. I KNEW I COULDN'T HAVE DONE DAMAGE AT SUCH A LOW SPEED. BUT I DID CHECK THE FENCE AND NO DAMAGE. WHEN I CHECKED MY VEHICLE THERE WAS A DENT IN THE FASCIA FROM THE FENCE WIRE. THIS IS WHEN I NOTICED THE BUMPER WAS FLUSH WITH THE FASCIA FRONT AND SIDES. WHAT GOOD IS A BUMPER THAT DOESN'T PROTECT THE BODY PANELS? THIS COULD BE AN EXPENSIVE REPAIR EVEN AT 5 MPH, OR A EYE SORE FOR A NEW EXPENSIVE VEHICLE.

ODI #10587267VEHICLE SPEED CONTROL

WHILE ACCELERATING THE THROTTLE GOES ALL THE WAY TO THE FLOOR AND ACCELERATES ON ITS OWN. IT STICKS, AND WILL NOT SLOW DOWN THE ONLY WAY TO STOP THE VEHICLE IS TO TURN IT OFF OR TAKE OUT OF GEAR WHICH REVS THE MOTOR. *TR

ODI #10586941AIR BAGS

ACCELERATING FROM STOP LIGHT AND AT 35 MPH A LOUD EXPLOSION WAS HEARD FROM THE PASSENGER DASH AREA. I THOUGHT I SAW SOME POWDERY DUST AFTERWARD. TOOK THE TRUCK TO THE DEALERSHIP AND EXPLAINED WHAT HAPPENED. THEY DID A DRB COMPUTER TEST AND ROAD TEST. NOTHING FOUND. ALSO THERE WERE NO DASH WARNING LIGHTS. WHEN IT HAPPENED MY FIRST THOUGHT WAS THE AIR BAG CHARGE WENT OFF, BUT WHY DIDN'T THE BAG COME OUT.

ODI #10584456SUSPENSIONCRASH

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR AXLE FAILED AND THE VEHICLE BECAME UNCONTROLLABLE, CAUSING THE CONTACT TO CRASH INTO A DIVIDER. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND WAS TOWED TO SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

ODI #10583686ELECTRICAL SYSTEM

THE ELECTRONIC INSTRUMENT PANEL HAS REBOOTED (I.E.-SHUT DOWN AND RESTARTED) ON 7 SEPARATE OCCASIONS AND COUNTING. THIS OCCURS WHILE DRIVING AND DOES NOT SEEM TO BE RELATED TO ANY SPECIFIC DRIVING CIRCUMSTANCE SUCH AS SPEED, ACCELERATION, ETC. IT APPEARS ARBITRARY. MY CONCERN IS THAT IT WILL SHUT DOWN SOMETHING MECHANICAL THAT IT CONTROLS WHEN I AM DRIVING WHICH COULD LEAD TO A CATASTROPHIC EVENT. I REPORTED IT TO THE DEALER ALREADY ON MY LAST SERVICE AND THEY 'RESET THE COMPUTER'. IT HAS HAPPENED 3 TIMES IN THE LAST 2 WEEKS AND THESE ARE THE TIMES THAT I AM AWARE OF. I AM BRINGING THE CAR IN FOR SERVICE AND HAVE DOCUMENTED THE DATE SAND TIMES THE LAST 3 EVENTS HAVE OCCURRED HOPING THIS WILL HELP IN THE DIAGNOSIS. *TR

ODI #10583689VISIBILITY

WHILE DRIVING MY DOG STEPPED ON THE WINDOW BUTTON WHICH I THOUGHT WAS IN THE LOCK POSITION AND THE WINDOW OPENED. I NOW KNOW THE WINDOW IN THE FRONT DOES NOT LOCK, BUT THIS CERTAINLY DISTRACTED ME THE ROAD PUTTING ME IN A DANGEROUS SITUATION. I NOW KEEP HIM IN THE BACK BUT IT IS STILL A PROBLEM WHEN KIDS ARE IN THE CAR AND I HAVE TO LOOK TWO WAYS AT THE SAME TIME. *TR

ODI #10583342ELECTRICAL SYSTEM,ENGINE

THE VEHICLE WILL SHUTDOWN WITHOUT NOTICE, THE ENGINE WILL SHUT OFF AND WILL NOT RESTART. THE ELECTRONIC DASH WILL GO BLACK WHICH SHOWS WHAT GEAR THE VEHICLE IS IN. SO SHIFTING TO NEUTRAL TO RESTART THE VEHICLE CAN BE DIFFICULT SINCE NO INDICATION IS GIVEN OF WHAT GEAR. ALL POWER TO THE STEERING AND BRAKES ARE NO LONGER AVAILABLE. THE VEHICLES COMPUTER DOES SOME SORT OF RESET AFTER SEVERAL SECONDS BUT ANY ATTEMPTS TO RESTART THE VEHICLE FAIL TILL THE RESET IS COMPLETE. TAKEN TO THE DEALER SEVERAL TIMES AND ALSO NOTIFIED CHRYSLER WHICH THERE ATTEMPTED RESOLUTIONS WERE ONLY GUESS AND DOES NOT RESOLVE THE SHUTDOWNS. CHRYSLER AND SERVICE TECH'S HAVE STATED THEY HAVE NOT HEARD OF THE ISSUE YET ANOTHER CUSTOMER IN FOR SERVICE SAME TIME AS MYSELF WITH A JEEP COMPLAINED OF THE SAME ISSUE THAT I HAD SEEN WITH MY RAM. IT APPEARS THIS IS BIGGER ISSUE THAN JUST A SINGLE VEHICLE. THIS LINK SHOWS WHAT OCCURS WHEN THE VEHICLE SHUTDOWN OCCURS HTTPS://WWW.YOUTUBE.COM/WATCH?V=IYH9VQEHYIQ

ODI #10578894FUEL SYSTEM, GASOLINE

SEVERE SHAKING AT HIGHWAYS SPEED,APPEARED TO BE A WHEEL OR ENGINE PROBLEM SO PARKED THE VEHICLE AND MADE APPOINTMENT TO DEALER, REVEALED THAT THE ONE STRAP HOLDING THE FUEL TANK WAS OFF AND THE OTHER WAS SO LOOSE AS TO MAKE THE TANK ERRATICALLY WITH A CHANCE OF FALLING OFF. INCREDIBLE THAT A PERSON SPENDS ALMOST $60,000 AND YOU GET A VEHICLE WHICH CAN POTENTIALLY CREATE A HAZARD SUCH AS THIS! WHAT ELSE IS COMING? *TR

ODI #10577034ELECTRICAL SYSTEM

THE 8.4" MULTI-DISPLAY TERMINAL (MDT) BECAME INOPERABLE AND I WAS UNABLE TO CONTROL HEAT/AC/DEFROSTER OR VIEW THE BACK UP CAMERA WHICH CREATED AN UNSAFE CONDITION WHILE BACKING THE VEHICLE. MY TRUCK HAS BEEN RETURNED TO THE DEALER SEVERAL TIMES TO HAVE THE COMPUTER UPDATED, RE-FLASHED AND UNTIMELY REPLACED. I'VE HAD TO TAKE OFF FROM WORK SEVERAL TIMES TO BRING THIS VEHICLE IN AND LOST TIME. ON 4/2/14, I BROUGHT MY VEHICLE IN FOR A ROUTINE OIL CHANGE AND WHEN I LEFT THE MDT BECAME INOPERABLE AGAIN AND IS COMPLETELY UNUSABLE. *TR

ODI #10576396ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT CLUSTER FAILED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CENTER STACK CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 22,500.

ODI #10576521ENGINE

WHEN THE VEHICLE DRIVES AT THE SPEEDS BETWEEN 30 TO 40 MPH THE VEHICLE IS SLUGGISH. I'M WORRIED IN A PARTICULAR SITUATION WHEN I MAY NEED THE GET AND GO THIS ISSUE COULD COMPROMISE MY LIFE OR SOMEONE ELSE'S LIFE. I'VE BROUGHT IT 2 SEPARATE DODGE DEALER AND THE SERVICE DEPT. SAYS THE COMPUTER MODULE IS GOING FROM 4 TO 8 CYLINDER. THIS DELAY COULD BE A SAFETY ISSUE AND NEEDS TO BE ADDRESSED.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #10575286ELECTRICAL SYSTEM,EXTERIOR LIGHTING

INSTRUMENT CLUSTER FAILURE WHILE DRIVING. INSTRUMENT CLUSTER SHUTS DOWN WHILE DRIVING AND INSTRUMENT CLUSTER FAILS WHILE DRIVING. INSTRUMENT CLUSTER SO FAR HAS REBOOTED AND RETURNED TO WORKING CONDITION BUT SO FAR CLUSTER HAS FAILED AROUND 20+ TIMES WHILE DRIVING. UNKNOWN IF INSTRUMENT CLUSTER WILL RESUME FUNCTIONING AFTER FAILURE UNTIL IT DOES RESTART. SECONDARY CONDITION TO ENTERTAINMENT CLUSTER MULTIPLE FAILURE. ENTERTAINMENT CONSOLE CLUSTER REPLACED DUE TO MULTIPLE FAILURE OF TOUCH SCREEN SYSTEM. THIS FAILED TO RESOLVE THE INSTRUMENT CLUSTER PROBLEM DESPITE DEALERSHIP ASSURANCES THAT IT WOULD. INSTRUMENT CLUSTER BEING REPLACED NOW ON TRUCK. TRUCK 10 MONTHS OLD - MULTIPLE ENTERTAINMENT CONSOLE FAILURES & INSTRUMENT CLUSTER FAILURES. DEALER UNABLE TO DIAGNOSE PROBLEM WITH INSTRUMENT CLUSTER MAKING VEHICLE UNSAFE TO DRIVE DUE TO POSSIBLE INSTRUMENT CLUSTER FAILURE. UNKNOWN IF THIS IS A HARDWARE PROBLEM, SOFTWARE PROBLEM OR ELECTRICAL PROBLEM. NUMEROUS TRIPS TO DEALERSHIP AND SPEAKING WITH RAM CUSTOMER SERVICE HAS FAILED TO RESOLVE ISSUE. *TR

ODI #10569102SERVICE BRAKES

FRONT CALIPERS RANDOMLY STARTED LEAKING FLUID. *TR

ODI #10569101POWER TRAIN

A FEW WEEKS EARLIER I HEARD A HORRIBLE GRINDING NOISE FROM MY TRANSMISSION WHILE DRIVING AT 30-35 MPH. I TOOK IT INTO THE DEALER AND THEY COULD NOT DUPLICATE THE PROBLEM AND INSPECTED MY VEHICLE STATING THAT THERE WERE NO LEAKS, FLUID WAS FINE AND TRANSMISSION WAS IN GOOD SHAPE. I THEN GOT MY VEHICLE BACK AFTER 18 BUSINESS DAYS IN THE SHOP AND I HEARD THE GRINDING AGAIN (950 MILES LATER). I GOT UNDER MY TRUCK TO LOOK AND FOUND THAT MY HYDRAULIC COOLER LINES WERE LEAKING AND MY TRANSMISSION LOOKED LIKE IT HAD 200,000 MILES ON IT. THIS IS VERY STRANGE BECAUSE I HAVE NO DOCUMENTED WORK ON MY TRANSMISSION AND IT WENT 19793 MILES WITH NO LEAKS AND RANDOMLY STARTED TO LEAK?? *TR

ODI #10569097POWER TRAIN

FOUND A HOLE IN MY STOCK MUFFLER. IT APPEARS THAT A SPOT WELD BROKE OR THE MUFFLER RUSTED THROUGH. AS A RESULT OF THE HOLE CO WILL LEAK OUT UNDER MY VEHICLE BED THEN WILL EVENTUALLY FILL MY CAB UP IF THE VEHICLE IS RUNNING IN THE PARKED POSITION. *TR

ODI #10569091VEHICLE SPEED CONTROL

AFTER COMING TO SLOWER SPEEDS (45 MPH) FROM HIGHWAYS SPEEDS (75) MY VEHICLE WAS DRIVING BY ITSELF WITHOUT MY FOOT ON THE GAS. THIS HAS HAPPENED MULTIPLE TIMES AND IT KEEPS A CONSTANT SPEED OF 35 MPH. THE FURTHEST I HAVE DRIVEN LIKE THIS IS 2.5 MILES. *TR

ODI #10568338VEHICLE SPEED CONTROL

AFTER A WEEKEND OF CAMPING I LOADED UP THE TRUCK AND WAS ON MY WAY HOME DOING APPROX 45-55 MPH. I STOP AT A RED LIGHT AND AS SOON AS I GET A GREEN I PROCEED TO ACCELERATE EXCEPT I HAVE NO ACCELERATION. I LOOKED DOWN AND SEE "SERVICE THROTTLE CONTROL". MY VEHICLE HAS NOW ENTERED LIMP MODE LEAVING ME TO DRIVE 120 MILES HOME ON THE INTERSTATE AT 15-25 MPH WITH VERY LIMITED ACCELERATION IF ANY. ALSO 3 WEEKS BEFORE THIS I HAD SPARATIC ACCELERATION AT STOPLIGHTS ALMOST AS IF MY TRUCK WANTED TO JUMP INTO THE BACK SEAT OF THE CAR AHEAD OF ME. I DID NOT THINK TOO MUCH OF THIS AS IT ONLY HAPPENED A HAND FULL A TIME AND THOUGHT IT TO BE FUEL IN THE LINES BUT NOW THAT IVE DONE MY RESEARCH I NKOW THIS TO BE THE ISSUE. THIS IS A VERY UNSAFE CONDITION AND NEEDS ANSWERS.

ODI #10568612EXTERIOR LIGHTING

I FEEL THAT THE HEADLIGHTS (HALOGEN) ON MY 2013 RAM 1500 SLT ARE INADEQUATE TO DRIVE THE TRUCK SAFELY. THE LOW BEAMS ARE TOO DIM AND YELLOWISH TO SEE DOWN THE ROAD. I HAVE HAD MANY VEHICLES IN MY 35+ YEARS OF DRIVING AND THESE ARE THE WORST HEADLIGHTS OF ANY CAR OR TRUCK I HAVE EVER SEEN OR EXPERIENCED. I HAVE SEEN OTHER 2013 RAM TRUCKS WITH SIMILAR HEADLIGHTS WITH THE SAME DIMNESS AND YELLOWISH LIGHTING. I FIND MYSELF OVER USING THE HIGH BEAMS SIMPLY BECAUSE THE LOW BEAMS FAIL TO DO THE JOB. OTHERS HAVE HAD TO HAVE COMPLAINED ABOUT THIS, RAM NEEDS TO TAKE ACTION TO CORRECT THIS PROBLEM BEFORE SOMETHING BAD HAPPENS. ANOTHER PROBLEM WITH THESE TRUCKS IS THAT THERE IS A APPROXIMATE 1 SECOND DELAY WHEN USING THE HORN TO WARN OTHER DRIVERS. TAKE THAT 1 SECOND DELAY WHILE DRIVING AT 30...40...50 MPH AND IT MAGNIFIES THE DANGER. *TR

ODI #10566945ENGINE

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS A STRONG SULFUR ODOR EMITTED FROM THE ENGINE HOUSES THE ODOR EMITTED INSIDE THE CAB AND BECAME STRONGER WHEN THE HEATING OR COOLING SYSTEM WAS ON. THE DEALER ADVISED THERE WAS NOT YET A REPAIR FOR THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE HOSES WERE NOT REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 6,000. *TR

ODI #10566485POWER TRAIN

I PURCHASED A NEW 2013 RAM 1500 IN NOVEMBER OF 2013. AFTER APPROXIMATELY 2,500 MILES I STARTED EXPERIENCING A STRONG (PROPANE / PETROLEUM TYPE OF SMELL) ODOR COMING THROUGH THE VENTS AND OUTSIDE THE FRONT OF THE TRUCK. THIS HAS CAUSED ME (AND MY FAMILY) TO EXPERIENCE HEADACHES AND NAUSEA AFTER DRIVING / RIDING IN THE VEHICLE. MY DEALERSHIP CONTACTED STAR FOR A SOLUTION, BUT STAR DID NOT RESPOND. FINALLY THE DEALERSHIP INSTRUCTED ME TO BRING IT IN TO INVESTIGATE FURTHER. THE DEALERSHIP FLUSHED THE COOLANT SYSTEM NUMEROUS TIMES AND INFORMED ME THAT THEY HAD NEVER SEEN / SMELLED ANYTHING LIKE THAT BEFORE, AND THAT TWO OF THEIR TECHNICIANS ACQUIRED HEADACHES FROM THE SMELL. THE DEALERSHIP INFORMED ME THAT THE SMELL WAS DEFINITELY COMING FROM THE COOLING SYSTEM, BUT DIDN'T NOT WHAT IT WAS OR WHAT WAS CAUSING IT. UNFORTUNATELY IT DOESN'T APPEAR THAT THE COOLANT FLUSH RESOLVED THE ISSUE AS IT STILL SMELLS. SUBSEQUENTLY, I CONTACTED RAM CUSTOMER SUPPORT AND EXPLAINED THE PROBLEM TO THEM. THEY CONTACTED THE DEALERSHIP TO CONFIRM AND PROVIDED ME WITH A CASE NUMBER. THEY INFORMED ME THAT SOMEONE WOULD CONTACT ME WITHIN A COUPLE OF DAYS.MY MAIN CONCERN IS RELATED TO THE TOXICITY OF THIS SMELL. WHAT IS CAUSING IT AND ARE THE VAPORS HARMFUL? IF THIS SMELL IS CAUSING HEADACHES AND NAUSEA, WHAT TYPE OF SHORT OR POTENTIALLY LONG-TERM HEALTH EFFECTS DOES THIS PRESENT? MEANWHILE, I?M STILL DRIVING THE TRUCK BECAUSE I HAVE NOTHING ELSE TO DRIVE. MY SECONDARY CONCERN IS RELATED TO THE DISPOSITION OF THE TRUCK. CAN RAM FIX IT SATISFACTORILY AND WHEN WILL IT BE RESOLVED. AGAIN, I?M STILL DRIVING THE TRUCK. *TR

ODI #10566170EXTERIOR LIGHTING

HEADLIGHTS (STANDARD) ARE INADEQUATE. CAN NOT SEE WITH LOW BEAMS UNLESS IT IS TOTALLY BLACK OUT AND THERE ARE NOT ANY OTHER SOURCES OF LIGHT CLOSE. THE ONLY WAY I KNOW MY LIGHTS ARE ON WHEN IN TOWN IS BECAUSE OF THE GREEN LIGHT ON DASH. I CAME UP UPON ANOTHER TRUCK RECENTLY THAT WAS GOING SLOWER THAN I WAS AND HE HAD HIS BLINKERS GOING BECAUSE HE COULD NOT SEE WITH HIS LIGHTS EITHER (I PULLED INTO GAS STATION BEHIND HIM AND ASKED). IT WAS ANOTHER RAM 1500. THEY ARE SO UNDERPOWERED SOMEONE IS GONNA BE IN AN ACCIDENT. ALREADY TOOK IT TO DEALER FOR READJUSTMENT, DID NOT HELP. *TR

ODI #10565189POWER TRAIN

ONE DAY I WAS BACKING OUT OF A PARKING SPACE AND WHEN I TURNED THE SHIFT KNOB ON MY 8-SPEED AUTO TRANSMISSION V-6 FROM "REVERSE" TO "DRIVE" THE GEAR WOULD NOT ENGAGE. WHEN I APPLIED MY FOOT TO THE ACCELERATOR THE RPM'S INCREASED AS IF I WERE IN NEUTRAL. DURING THIS OCCURRENCE THE "D" ON THE SHIFT KNOB WAS BLINKING. AFTER TURNING THE KNOB BACK TO PARK AND THEN BACK TO DRIVE THE TRANSMISSION ENGAGED AND I WAS ABLE TO PULL AWAY AND DRIVE NORMALLY. ON A DIFFERENT DAY ABOUT 2 WEEKS LATER I NOTICED THAT WHILE IN "DRIVE" AND TRAVELING BETWEEN 15MPH AND 30MPH MY TRANSMISSION SEEMED TO BE IN THE WRONG GEAR. I WOULD APPLY THE ACCELERATOR AND THE RPM'S WOULD INCREASE UPWARDS TO 2500 - 3500RPMS WHICH SHOULD NOT BE HAPPENING AT SUCH LOW SPEEDS. MY TRUCK THEN BEGAN TO SHUTTER AS IT WAS TRYING TO FIND THE RIGHT GEAR. THIS TRUCK IS A 2013 WITH LESS THAN 1000 MILES ON IT. I HAVE READ A SIMILAR POST ON THIS NHTSA WEBSITE ABOUT THIS SAME VEHICLE. I HAVE ALSO READ AN ARTICLE POSTED ON MOTORTREND.COM THAT REFERENCES A TRANSMISSION RECALL FOR VARIOUS 2013 CHRYSLER VEHICLES' INCLUDING THE RAM 1500 WITH 8-SPEED AUTOMATICS AND A SIX-CYLINDER ENGINE. STRANGELY, WHEN I LOOK UP RECALL NOTICES FOR THIS VEHICLE THERE IS NO RECALL ALERT FOR THIS PROBLEM. *TR

ODI #10564853ELECTRICAL SYSTEM

I WAS BACKING OUT OF PARKING SPACE AT THE BANK. WIPERS CAME ON AND ALL GAUGES STARTED FLASHING. SHUT TRUCK OFF AND WOULD NOT RESTART. I VIDEOED IT. I HAD TAKEN IT IN TO DEALER ON 2/15/14 FOR SERVICE AND TOLD THE MANAGER THAT I HAD 2 OCCASIONS WHERE MY GAUGES HAD FLASHED AND WENT COMPLETELY DARK AND I RESTARTED IT AND THEY CAME BACK ON. FIRST PROBLEMS NOTED WERE AROUND 5K MILES, MY WIFE WAS DRIVING IT AND TOOK IT TO VACUUM IT OUT AT THE CARWASH. AFTER SHE WAS FINISHED, SHE STARTED IT AND WENT TO PUT IT INTO GEAR AND IT WOULD NOT GO. HOWEVER THIS TIME IT WAS HAULED OFF ON A ROLL BACK COMPLETELY DEAD. SPENT A LOT ON MONEY ON BIG RED AND IT MAKES ME SICK TO KNOW THERE ARE ISSUES NO ONE INFORMED ME OF. *TR

ODI #10563816POWER TRAIN

01/08/14. UPON START UP IT WAS STUCK IN 4TH GEAR. WOULD NOT COME OUT OF 4TH GEAR. IT SET AN ENGINE LIGHT. DEALER DID A "FLASH UPDATE" ON 01/09/14. WAS FINE UNTIL 02/11/14 AND DID IT AGAIN,(WOULD NOT COME OUT OF 4TH GEAR). THIS TIME, SHUTTING IT OFF AND RESTARTING IT (TWICE) RESET IT AND IT CAME OUT OF 4TH GEAR. *TR

ODI #10563758SERVICE BRAKES

TL - THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, HE ATTEMPTED TO ENGAGED THE BRAKES BUT THE CALIPERS LOCKED CAUSING THE VEHICLE TO GO INTO ON COMING TRAFFIC. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN DIAGNOSED THAT THE CALIPERS, ROTORS, BRAKE PADS WERE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,260 AND THE CURRENT MILEAGE WAS 19,790. PM

ODI #10561198ELECTRICAL SYSTEMFIRE1 INJURY

DRIVING VEHICLE ON PAVED ROADWAY TRAVELING APPX 30 MPH. VEHICLE BURST INTO FLAMES. WITNESS SAID FLAMES SHOT OUT BOTH SIDES OF THE VEHICLE FROM UNDER THE BODY. LARGE AMOUNT OF SMOKE WAS AROUND THE VEHICLE AS I PULLED OFF THE ROAD. A QUICK GLANCE AT THE INSTRUMENT PANEL SHOWED EVERYTHING APPEARED NORMAL AND NO WARNING LIGHTS. SMOKE IN CAB AND FLAMES CAME UP THROUGH THE DASH AS I EXITED THE VEHICLE. EXTENSIVE DAMAGE TO THE INTERIOR INCLUDING THE WINDSHIELD BUSTING OUT FROM THE HEAT. TOOK FIRE DEPARTMENT 3 ATTEMPTS TO EXTINGUISH THE FLAMES. AFTER FLOODING THE INTERIOR AND DASH CAVITY (THROUGH THE HOLE BURNED THROUGH THE DASH) OF THE VEHICLE 2 TIMES, THE FIRE CONTINUED. AT THAT TIME THE FIRE DEPARTMENT DISCONNECTED THE BATTERY AND FLOODED THE INTERIOR AND DASH AREA A 3RD TIME WHICH FINALLY EXTINGUISHED THE FIRE. THE ONLY INJURY WAS SMOKE INHALATION AND RESULTING SORE THROAT SUFFERED BY ME, THE ONLY OCCUPANT OF THE VEHICLE. THIS VEHICLE WAS LESS THAN 6 MONTHS OLD AND I HAD NO PRIOR PROBLEMS WITH THE VEHICLE. VEHICLE WAS TOWED TO THE DEALER (NYLE MAXWELL DODGE, AUSTIN TX) ON THE MORNING OF THE FIRE (12/19/2013) AND WHILE CHRYSLER HAS ACKNOWLEDGED LIABILITY THEY HAVE NOT SETTLE WITH ME ON MY LOSS AS OF THIS DATE (01/23/2014). THE VEHICLE WAS DEEMED A COMPLETE LOSS BY BOTH MY INSURANCE COMPANY INVESTIGATOR (STATE FARM) AND THE CHRYSLER INVESTIGATOR. *TR

ODI #10560621FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

DRIVING TRUCK IN TOWN APPROX 35 - 40 MPH. CAN GIVE EXACT DETAIL / LOCATION. VEHICLE TRANSMISSION IN "DRIVE". VEHICLE HAS CENTER CONSUL. AS VEHICLE WAS CLIMBING GRADUAL HILL, TRANSMISSION AUTOMATICALLY DOWNSHIFTED. VEHICLE IMMEDIATELY WENT TO FULL THROTTLE UNCONTROLLABLY. ENGINE RPM JUMPED TO 6K - 7K. VEHICLE SPEED STILL INCREASING. STEPPED ON GAS PEDAL SEVERAL TIMES THINKING IT WAS STUCK WITH NO EFFECT - RPM REMAINED CONSTANT. THEN PUT BOTH FEET ON BRAKE PEDAL - RPM REMAINED CONSTANT. THEN SHIFTED TRANSMISSION INTO NEUTRAL POSITION. CHECK ETC / RED LIGHTNING BOLT MESSAGE NOW ON IN MESSAGE CENTER LOCATED BETWEEN TACH & SPEEDOMETER. RPM'S NOW AT A CONSTANT 4K WITH VEHICLE IN NEUTRAL AND COASTING. NO PLACE TO TURN OFF WITHOUT BLOCKING TRAFFIC. STOPPED AT LIGHTED INTERSECTION - VEHICLE STILL AT 4K RPM. SHIFTED BACK INTO "DRIVE", TIRES CHIRPED AND TRUCK LUNGED FORWARD STILL AT 4K RPM. PARKED VEHICLE IN SAFE PLACE ADJACENT TO GAS STATION AND SHUT OFF - TRANSMISSION STILL EITHER IN GEAR OR NEUTRAL. ENGINE OFF - SHIFTED INTO "PARK". WAITED 3-4 MINUTES AND ATTEMPTED TO RESTART VEHICLE. ENGINE ICON, ECT ICON AND RED STEERING WHEEL WITH EXPLANATION POINT ICON WHERE ALL ON. VEHICLE CRANKED, BUT ACTED LIKE NO FUEL / SPARK AND WOULD NOT START. VEHICLE TOWED TO DEALERSHIP ON FLATBED. NO WORD BACK FROM DEALER YET. MILEAGE 5,443 - MOSTLY HIGHWAY. NOTE: NO FLOOR MATS JUST FACTORY RUG AND CRUISE CONTROL WAS NOT "ON" OR IN USE IN ANY WAY. ONLY MODIFICATIONS TO VEHICLE ARE THE ADDITION OF A SPRAY BED-LINER AND TOPPER. I WAS BORN AND RAISED AROUND CARS AND HAVE GOOD MECHANICAL ABILITY INCLUDING GROUND-UP RESTORATIONS OF PRE 1970 VEHICLES. THIS IS A REAL AND TANGIBLE EXAMPLE OF A 2013 DODGE RAM 1500 4X4 BIGHORN WITH UNINTENDED ACCELERATION. THIS IS UNACCEPTABLE FOR ANY VEHICLE, BUT ESPECIALLY FOR A NEW, $46,000 VEHICLE. I AM LUCKY THAT I DID NOT HURT ANYONE OR END UP DEAD. *TR

ODI #10560136ELECTRICAL SYSTEM

VEHICLE DIDN'T START, WE WERE STRANDED MILES FROM HOME IT SHOWED "WRONG KEY FOB" ON THE SCREEN, STEERING & TRANSMISSION LOCKED UP, TOWED TO NEAREST DEALER THEY REPROGRAMMED THE ORIGINAL KEY IT DIDN'T WORK, PROGRAMMED A NEW KEY DIDN'T WORK EITHER ORDERED RECEIVER MODULE DIDN'T WORK EITHER, PROGRAMMED A THIRD KEY & SOMEHOW STARTED. REPAIR WAS COVERED UNDER WARRANTY. SEARCHED ON THE INTERNET & FOUND MULTIPLE CASES, SOME SAY THAT THEY HAD SAME PROBLEM IN MORE THAN ONE OCCASION. WE WERE NOT IN DANGER AT ANY TIME, BUT IF THIS INCIDENT OCCURS UNDER COLD WEATHER CONDITIONS OR IN AN UNSAFE LOCATION THE STORY COULD BE VERY DIFFERENT. *TR

ODI #10559126ENGINE AND ENGINE COOLING

WHEN USING THE HEATER OR AIR CONDITIONER A TOXIC SMELL FILLS THE CAB CAUSING METALLIC TASTE AND OCCUPANTS TO HAVE A HEADACHE. THE FACTORY SAYS THAT THEY ARE AWARE OF THE PROBLEM AND HAVE EVEN APPLIED A STAR CASE NUMBER [XXX] WITH A RELEASE DATE OF 10/24/2013. THEY SAY THAT THE ISSUE IS BOTHERSOME BUT HAS NO EFFECT ON DURABILITY OR LONGEVITY OF THE COOLING SYSTEM. THIS IS NOT MY CONCERN. MY CONCERN IS, THIS TOXIC SMELL CAUSING LONG TERM HEALTH PROBLEMS OR CANCER? I HAVE READ MANY FORUMS ON THE SUBJECT SOME DATING BACK TO MARCH 2013. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #10557924ELECTRONIC STABILITY CONTROL (ESC)

MY RAM 1500 MANUFACTURED 2013 STOPPED SUDDENLY AND REFUSED TO START UP AGAIN WITH ALL ELECTRICAL EQUIPMENT BEEN WORKING REGULARLY. THIS IS THE SECOND TIME HAPPENED TO ME AFTER TWO WEEKS ONLY. THE PROBLEM HAS BEEN REPORTED IMMEDIATELY TO MY CLOSEST AGENT. THE FIRST REPORT DIDN'T DIAGNOSE ANY DEFECT ON THE TRUCK. I CONSIDER THIS INCIDENT AS A VERY HIGH AND CRITICAL SAFETY ISSUE. *TR

ODI #10557880FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

I WAS RETURNING HOME FROM A SHORT TRIP ON THE INTERSTATE AND I HAD JUST MADE A TURN ON THE STREET WE LIVE ON WHEN I HEARD A DING SOUND. MY WIFE AND I NOTICED THAT THERE WAS A MESSAGE ON THE DISPLAY THAT SHOWED, "SERVICE ELECTRONIC THROTTLE CONTROL". IT STAYED ON ONLY A SECOND AND DISAPPEARED. I DIDN'T REALLY NOTICE ANY EFFECT TO THE DRIVING CAPABILITY, BUT THIS IS THE FIRST TIME THAT MESSAGE HAS APPEARED AND I NOTICE THAT THERE ARE TWO SIMILAR COMPLAINTS POSTED HERE ABOUT THE SAME MESSAGE. I THINK I'LL GO TO THE DEALERSHIP AND AT LEAST LET THEM KNOW ABOUT IT AND SEE WHAT THEY DO. I HAD BEEN USING MY CRUISE CONTROL ON THE WAY BACK FROM MY TRIP WHICH I NORMALLY DO USE AND I NOTE THAT IN AT LEAST ONE OF THE OTHER COMPLAINTS THE PERSON WAS USING THEIRS TOO. AT THE TIME OF THE MESSAGE I WASN'T USING CRUISE BUT LIKE I SAID, I HAD BEEN. *TR

ODI #10556527ENGINE,FUEL/PROPULSION SYSTEM

WHEN WE PURCHASED THE RAM 1500/V6 ENGINE PICKUP TRUCK NEW IN APRIL 2013, JOHNSON DODGE, BUDD LAKE, NJ, IT DID NOT HESITATE AND RAN WELL. OVER THE NEXT THREE MONTHS IT SLOWLY DEVELOPED AN SIGNIFICANT, ONE SECOND PLUS, HESITATION WHEN ACCELERATING FROM A DEAD STOP. THE SERVICE MANAGER [XXX] AT JOHNSON DODGE TEST DROVE AND AGREED THERE WAS A HESITATION BUT COULDN'T/CAN'T FIX/ADJUST IT DO TO EVERYTHING BEING CONTROLLED BY COMPUTER MODULES. HE SAID, "UNTIL THEY, (RAM ENGINEERS), RELEASE A SOFTWARE FIX/UPDATE OR TECH BULLETIN, THERE WAS NOTHING HE/THEY COULD DO." THIS HESITATION IS SO SEVERE IT REQUIRES THE DRIVER TO ANTICIPATE THE DELAY AND THAN PRE-PRESS THE ACCELERATOR WHEN CROSSING A STREET IN HEAVY TRAFFIC OR OTHER SITUATION REQUIRING TIMELY ACCELERATOR RESPONSE. I BELIEVE THIS HESITATION AND LACK OF DEALER CORRECTION CREATES A VERY DANGEROUS DRIVING REQUIREMENT OF ME AND ANY OTHER DRIVER OF THESE PICKUP TRUCKS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #10556065STRUCTURE

VEHICLE DASHBOARD IS BEGINNING TO BREAK INTO PIECES. THIS PARTICULAR MAKE AND MODEL HAS A HISTORY OF THE DASHBOARD BREAKING COMPLETELY APART, EXPOSING EVERY ELEMENT OF THE DASHBOARD THAT IS DESIGNED TO BE COVERED. INCLUDING SOME ELEMENTS OF THE AIR BAG SYSTEM. IT IS NOT ONLY A DANGER TO HAVE LOOSE, SHARP SHARDS OF PLASTIC FLYING AROUND IN THE PASSENGER CABIN, BUT IT HAS COMPLETELY DESTROYED THE RESALE AND MARKETABILITY OF THE VEHICLE. DODGE AND OR RAM HAS A RESPONSIBILITY TO THE CONSUMER TO MAKE GOOD ON THE ORIGINAL INVESTMENT MADE TOWARDS THE PURCHASE OF THIS VEHICLE. . *TR

ODI #10551255STRUCTURE

2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO BED OF VEHICLE IS SPLITTING ON BOTH ENDS. *SMD

ODI #10550247POWER TRAIN

2013 DODGE RAM. CONSUMER WRITES IN REGARDS TO VEHICLE REAR DIFFERENTIAL FAILURE. *SMD THE CONSUMER STATED WHILE DRIVING, THE LEFT REAR WHEEL LOCKED UP. THE REAR AXLE SHEARED OFF, AND THE BRAKE CALIPER BROKE OFF, AT THAT POINT THE VEHICLE HAD NO BRAKES. THE WHEEL AND TIRE WERE PUNCTURED BY THE CALIPER BRACKET, AND WENT INTO AN UNCONTROLLABLE SPIN. THE VEHICLE FINALLY CAME TO AN ABRUPT STOP AGAINST THE FREEWAY CEMENT CENTER DIVIDER. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER BELIEVED THAT SOME GEARS EITHER IN THE REAR DIFFERENTIAL OR TRANSFER CASE BROKE BEFORE THE AXLE SHEARED OFF OF THE VEHICLE. ACCORDING TO THE TECHNICIAN, THE TRANSFER CASE WAS NOISY AND LOCKING UP, THE TRANSMISSION WAS ALSO NOISY AND NOT FUNCTIONING PROPERLY. HE ALSO STATED THE REAR DIFFERENTIAL WAS MAKING A HOWLING NOISE AND HAD EXTENSIVE VIBRATION. THE TECHNICIAN BELIEVED THE DAMAGE TO THE VEHICLE WAS CAUSED BY SOME TYPE OF GEAR FAILURE. THE BROKEN AXLE SHOWED STRESS FRACTURES/CRACKS DUE TO POSSIBLE METAL FATIGUE. THE DEALER STATED THE DAMAGE TO THE VEHICLE WAS CAUSED BY THE DRIVER.

ODI #10550726POWER TRAIN

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED TO SHIFT AND THE ANTI-SKID WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE RECURRED THREE MILES AFTER LEAVING THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

ODI #10549998LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE DRIVER'S SIDE DOOR LOCKS BECAME UNLOCK INDEPENDENTLY. THE CONTACT MENTIONED THAT THE RADIO WOULD ALSO POWER ON AND OFF INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90 AND THE CURRENT MILEAGE WAS 5,859.

ODI #10548834FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

ON AUGUST 26TH I WAS TRAVELING IN MY TRUCK AT ABOUT 58MPH WITH THE CRUISE CONTROL ON. AS I ENTERED A 45MPH SPEED ZONE I TAPPED THE BRAKE PEDAL TO DISENGAGE THE CRUISE. THE TRUCK MAINTAINED SPEED SO I PRESSED THE BRAKE PEDAL MANY TIMES WITH THE TRUCK NOT SLOWING DOWN. I THEN HAD TO HIT THE BRAKES QUITE HARD TO SLOW DOWN. WHILE DOING THIS I NOTICED A MESSAGE COME UP ON THE INFO SCREEN WHICH READ SERVICE ELECTRONIC THROTTLE CONTROL. AFTER STOPPING I CHECKED TO SEE IF SOMETHING LIKE A FLOORMAT WAS PRESSING ON THE ACCELERATOR PEDAL, WHICH THERE WAS NOT. THIS SAME SITUATION HAPPENED AGAIN ON AUGUST 30TH. I CONTACTED SOUTH LAKE MOTORS, THE LOCAL RAM DEALER TO SCHEDULE AN APPOINTMENT FOR SEPT. 4. I TOOK MY TRUCK IN AND THEY FOUND A CODE IN THE COMPUTER, BUT COULD NOT FIND ANYTHING WRONG. IN THE FOLLOWING 2 WEEKS THE SAME THING HAPPENED TWO MORE TIMES AS I TRIED TO SLOW DOWN FROM A SPEED OF BETWEEN 55 AND 60MPH, EXCEPT I DID NOT HAVE THE CRUISE ON. THEY LOOKED IT OVER AGAIN ON SEPT 19 AND DECIDED TO PUT A NEW ACCELERATOR PEDAL IN IT ON SEPT. 20TH. THE NEXT DAY IT STUCK AGAIN AS I TRIED TO SLOW FOR A TRUCK TURNING IN FRONT OF ME, ALMOST CAUSING ME TO REAR END THAT VEHICLE. SEPT 27TH I TOOK IT BACK IN AND THEY STILL COULD NOT FIND ANYTHING WRONG. ON OCT 7 I ONCE AGAIN DROPPED MY TRUCK OFF AT THE DEALER AND THEY KEPT IT FOR 5 DAYS TRYING TO DUPLICATE THE ISSUE. THEY COULD NOT FIND THE PROBLEM. ON OCT 13 WHILE TRAVELING AT 45MPH I LET OFF THE ACCELERATOR PEDAL AND THE TRUCK MAINTAINED SPEED, I HAD TO SLAM ON THE BRAKES TO SLOW IT DOWN TO NEGOTIATE A CORNER WITHOUT WRECKING. THIS HAS HAPPENED TWO TIME SINCE THEN. ON OCT 21ST I TOOK IT BACK TO THE DEALER AND THEY INSTALLED A DATA RECORDER TO RECORD THE EVENTS.THE MECHANIC AND OTHER DEALERSHIP EMPLOYEES HAVE TOLD ME THIS TRUCK IS NOT SAFE TO DRIVE. I HAVE CALLED CHRYSLER DAILY TELLING THEM THIS VEHICLE IS UNSAFE. *TR

ODI #10548102POWER TRAIN,ELECTRICAL SYSTEM

TL*THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN TO EXIT HIGHWAY TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMALLY AFTER BEING RESTARTED. IN ADDITION, THE HEADLIGHTS AND PANIC ALARM WOULD ACTIVATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 5,000.

ODI #10547649ELECTRICAL SYSTEM

30JULY2013 TRUCK WAS TOWED TO DEALERSHIP DUE TO NOT STARTING AND LEAVING MY WIFE STRANDED. DEALERSHIP REPLACED IGNITION. 14SEPT2013 BACK TO DEALERSHIP WITH SAME SYMPTOMS. SHOWS KEY IN IGNITION WHICH WILL NOT ALLOW YOU TO LOCK DOORS, RADIO STAYS ON, DASHBOARD LIGHTS STAY ON, DO NOT NEED KEY WITH CHIP TO START TRUCK. BACK TO DEALERSHIP AND FIXED IGNITION. 1OCT2013 BACK TO DEALERSHIP FOR SAME IGNITION ISSUE. DEALERSHIP OPENED CASE STAR CASE WITH CHRYSLER. TECHNICIAN FOUND THAT WHEN KEY WAS NOT PUT IN COMPLETELY STRAIGHT IT LOCKS A TUMBLER CAUSING THIS ISSUE. DUPLICATED SAME ISSUE ON 2 NEW DODGE RAM TRUCKS ON THEIR LOT. ENGINEER FROM CHRYSLER ADVISED ACTING AS DESIGNED AND RESOLUTION IS TO RE-EDUCATE CUSTOMER HOW TO INSERT KEY. I (THE CONSUMER) OPENED A CASE WITH CHRYSLER MYSELF ([XXX]AT 800-992-1997 WHICH IS ALSO TIED TO THE DEALERSHIP STAR CASE THEY FILED) TO ESCALATE FOR A BETTER RESOLUTION. BESIDES THEIR CUSTOMER SERVICE IS HORRIBLE AT CALL BACKS AND UNABLE TO REACH ANYONE IN MANAGEMENT (I HAVE A DETAILED LIST OF PEOPLE, CALL TIMES, DATES, EMPLOYEE IDS) I ALSO RXD THE SAME RESOLUTION, NO ISSUE FOUND, ACTING AS DESIGNED. THIS IS UNACCEPTABLE AS OTHER PEOPLE HAVE DUPLICATED THIS SAME PROBLEM ON OTHER TRUCKS AND NO CLUE WHEN ISSUE COULD OCCUR CAUSING VEHICLE TO NOT START, UNABLE TO LOCK DOORS (IF MY WIFE IS STRANDED SHE WILL BE UNABLE TO LOCK THE DOORS), AND POSSIBLE POWER DRAIN AS ELECTRICAL ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #10546795POWER TRAIN

AFTER DRIVING ON SNOW AND SLUSHY ROADS I COULDN'T GET THE VEHICLE TO SHIFT INTO THE REVERSE OR PARK POSITION. I COULDN'T EVEN MOVE THE SELECTOR INTO THOSE POSITIONS. *TR

ODI #10544743STRUCTURE

2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE REMOTE CD CHANGER. *SMD THE CONSUMER STATED THE VEHICLE CAME EQUIPPED WITH A REMOTE CD CHANGER AND ARM REST WITH THREE CUP HOLDERS. THE CONSUMER STATED HE HAS TO GO THROUGH SEVERAL OBSTACLES, IN ORDER TO CHANGE THE CD'S.

ODI #10541793ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HORN FAILED TO SOUND AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE HORN WOULD ACTIVATE ONLY WHEN PRESSURE WAS APPLIED TO THE LOGO THAT WAS AFFIXED IN THE CENTER OF THE STEERING WHEEL. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,900.

ODI #10538403POWER TRAIN

THIS WAS THE THIRD TIME IN THE TWO WEEKS I OWNED THIS RAM 1500 TRUCK AFTER PURCHASING IT NEW THAT I HAVE EXPERIENCE A FAILURE OF THE TORQUEFLITE 8 SPD TRANSMISSION AND/OR ELECTRONIC ROTARY SHIFTER. A WEEK EARLIER I REPORTED TO RAM AND TO NHTSA A REPEATED FAILURE OF THIS TRUCK ON A BOAT RAMP TO ENGAGE IN PARK EVEN WITH THE ENGINE OFF AS THE TRUCK WAS "SLOW ROLLING" DOWN THE RAMP. THIS TIME I WAS ABLE TO DOCUMENT THE FAILURE BY VIDEO ON MY CELL PHONE. THIS INCIDENT OCCURRED WHILE TRAVELING AT ABOUT 30 MPH ON A SIDE STREET IN 2 WHEEL DRIVE. I SLOWED THE TRUCK TO A ROUTINE STOP AT A STOP SIGN COMING TO A COMPLETE STOP. WHEN I THEN TRIED TO PULL ONTO THE INTERSECTING HIGHWAY, THE ENGINE RPMS INCREASED AS EXPECTED WHEN I TOUCHED THE ACCELERATOR PEDAL, BUT THE TRUCK WOULD NOT MOVE, ACTING AS IF IT WAS IN NEUTRAL, EVEN THOUGH I HAD NOT TOUCHED THE ROTARY SHIFTER ON THE DASH NOR ANY OF THE 2WD/4WD OPTION BUTTONS. THERE WAS NOT ANY PERCEPTIBLE SOUND OR FEEL INDICATING THAT THE TRANSMISSION HAD "POPPED" OUT OF GEAR. I THEN NOTICED THAT THE "D" LIGHT ON THE SHIFTER WAS ODDLY FLASHING ON/OFF WHILE THE 2WD LIGHT WAS ILLUMINATED SOLID AS EXPECTED. I TRIED THE ACCELERATOR PEDAL TWO MORE TIMES WITH NO CHANGE. AFTER WHIPPING OUT MY CELL PHONE TO VIDEO THIS FAILURE I WAS ABLE TO RESET THE DRIVE ENGAGEMENT BY MOVING THE SHIFTER TO PARK FOR 2 OR 3 SECONDS AND THEN BACK TO "D". THE TRUCK THEN RESPONDED NORMALLY AND I WAS ABLE TO DRIVE AWAY. *JS

ODI #10537441POWER TRAIN

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT SHIFTED INTO REVERSE, THEN BACK INTO DRIVE AND THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED WITHIN 1,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 5,300.

ODI #10536036POWER TRAIN

ON A STEEP GRADE (BOAT RAMP WITH AN EMPTY 700 LB TRAILER IN TOW) WHILE BACKING IN 2 WHEEL DRIVE WITH THE VEHICLE FRONT FACING UP HILL I PLACED THE TORQUEFLITE 8 SPEED ELECTRONIC DIAL TRANSMISSION ON MY 4X4 TRUCK INTO PARK, SET THE PARKING BRAKE, TURNED OFF THE IGNITION, LET MY FOOT OFF THE BRAKE, AND THE TRUCK STARTED SLOW ROLLING (CREEPING) DOWN THE STEEP GRADE. I THEN STARTED THE TRUCK AND PULLED UP THE GRADE 2 FEET AND PERFORMED THE SAME OPERATION AGAIN WITH THE SAME RESULTS. I THEN SWITCHED FROM 2 WHEEL DRIVE TO 4 WHEEL LOCK, PUT THE DIAL TO PARK, SET THE PARKING BRAKE, TURNED OFF THE IGNITION AND AFTER ABOUT 45 SECONDS THE TRUCK ONCE AGAIN STARTING SLOW ROLLING DOWN THE HILL AND WOULD HAVE ROLLED INTO THE RIVER HAD I NOT JUMPED IN AND HIT THE FOOT BRAKE. THE LAST TIME IT WAS ROLLING I COULD SEE BOTH THE FRONT AND REAR WHEELS ROLLING AND NOT SLIDING. IT APPEARS THAT THE TRANSMISSION NEVER ACTUALLY SHIFTED TO THE PARK POSITION EVEN THOUGH THE DIAL AND DASH LIGHT INDICATED THAT THE TRANSMISSION WAS IN PARK. *TR

ODI #10536073TIRES

WE HAD A TOTAL TIRE FAILURE ON OUR 2013 DODGE RAM TIRE. THEY ARE GOODYEAR P27560R20 SR-A THIS TIRE BLEW OUT AT 60 MPH ON A STATE HIWAY IN NEAR BURNS OR. THE ROAD WAS CLEAR OF ANY OBJECTS. THIS TIRE SPLIT FROM BEAD COIL TO BEAD COIL, IN A PERFECTLY STRAIGHT LINE. I HAVE CONTACTED GY AND THEIR RESPONSE WAS THE OLD FIRESTONE TWO STEP. NOT OUR PROBLEM. THERE WAS 5000 MILES (ABOUT) ON THE TIRE AT THE TIME AND MOST ON THIS TRIP. HAD 4 TIRE SHOP LOOK AT THE TIRE ON THIS TRIP TRYING TO GET A REPLACEMENT. ALL THE TIREMEN THAT SEEN THE TIRE SAID THEY HAD NEVER SENN ANYTHING LIKE THIS BEFORE. I HAVE ALSO FOUND OTHER ON COMPLAINT SITES THAT TELL THE SAME STORY. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS KILLED. I WILL TRY TO GET THE OTHER TO FILE A COMPLAINT ALSO. *TR

ODI #10535708SERVICE BRAKES

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE SERVICE ELECTRONIC BRAKING SYSTEM LIGHT ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 34.

ODI #10534172FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL

CHECK ENGINE LIGHT, LIGHTNING BOLT LIGHT AND SERVICE ELECTRONIC THROTTLE CONTROL ERROR MESSAGE COMES ON APPROXIMATELY 40-50 MILES AFTER REFUELING. TRUCK GOES INTO LIMP MODE THEN CLEARS ITSELF AFTER STARTING 4 OR 5 TIMES OVER THE PERIOD OF A DAY OR TWO. DEALER CAN'T LOCATE THE PROBLEM. HAS HAPPENED 4 TIMES NOW. DEALER HAS UPDATED SOFTWARE, REPLACED GAS TANK, REPLACED GAS CAP, AND REPLACED TPS. SAME ISSUE IS STILL HAPPENING. *TR

ODI #10533336ELECTRICAL SYSTEM

MY 2013 DODGE RAM 1500 ON MULTIPLE OCCASIONS HAS NEARLY ALLOWED ACCIDENTS DUE TO THE HORN BEING DELAYED. I COMPLAINED AND TOOK IN TO THE DEALERSHIP TO BE REPAIRED BUT THE DODGE SERVICE REPRESENTATIVE TOLD ME THERE IS NOT A PROBLEM BECAUSE IT WORKS AS DESIGNED. OBVIOUSLY THERE IS A FLAW IN THEIR DESIGN. I RESEARCHED THIS PROBLEM ON THE INTERNET AND MANY PEOPLE HAVE COMPLAINED OF THE SAME THING. THE HORN CONTROL ON THIS PARTICULAR MODEL OPERATES THROUGH THE COMPUTER AND THAT IS WHAT IS SAID TO BE CAUSING THE DELAY. THE DELAYED HORN IN MY VEHICLE HAS NEARLY ALLOWED ACCIDENTS ON MULTIPLE OCCASIONS BY CONSEQUENTLY CAUSING A DELAYED RESPONSE FROM THE DRIVERS OF OTHER VEHICLES. DODGE NEEDS TO FIX THE PROBLEM BEFORE PEOPLE ARE SERIOUSLY HURT OR KILLED. THANKS FOR YOUR HELP!! *TR

ODI #10532713ELECTRICAL SYSTEM

ON ABOUT 3JUL13, MY WIFE AND I FOUND OUT THAT THE RUNNING LIGHTS FOR OUR TRAVEL TRAILER WEREN'T WORKING. ALL OTHER LIGHTS WERE WORKING, SO WE CONTINUED DRIVING DURING DAYLIGHT HOURS. ON RETURNING HOME, I FOUND OUT THAT THE TRAILER LIGHTS WORKED WHEN HOOKED UP TO A BATTERY, BUT THERE WAS NO POWER GOING TO THE APPROPRIATE PRONG IN THE WIRING HARNESS EVEN THOUGH THE RUNNING LIGHTS ON THE TRUCK FUNCTIONED. I BROUGHT THE TRUCK BACK TO THE DEALER WHERE A FUSE HAD TO BE REPLACED IN THE TRUCK. THE SERVICE MANAGER THEN TOLD ME HE HAD THE SAME PROBLEM WITH HIS TRUCK IF: - THE TRAILER WAS PLUGGED IN WHEN THE TRUCK WAS STARTED - THE LIGHTS HAD BEEN LEFT ON "AUTO" OR THE RADIO WAS LEFT ON. THIS PRESENTS A SEVERE SAFETY HAZARD IF I'M PULLING A TRAILER AT NIGHT AND FORGET TO TURN MY LIGHTS OFF AUTO OR LEAVE MY RADIO ON PRIOR TO STARTING THE VEHICLE. I ONLY DO LIGHT CHECKS ON MY TRAILER ONCE A DAY, NOT EVERY TIME I STOP FOR A BREAK. THE TRAILER HAS NOT BEEN A CAUSE OF SHORTS ON PREVIOUS VEHICLES. *TR

ODI #10532137VISIBILITY

INSIDE REARVIEW MIRROR NEEDS TO BE READJUSTED DAILY. -- FIRST COMPLAINING TO DEALER WAS 1-24-13, 2665 MILES. DEALER ORDERED MIRROR AND REPLACED ON 1-31-13. NEW MIRROR HAD SAME PROBLEM. SECOND COMPLAINING 2-26-13, 3799 MILES. CHRYSLER RESPONSE: KNOWN ISSUE BY CHRYSLER -- "REARVIEW MIRROR LOSES ADJUSTMENT AFTER A FEW DAYS. INSPECTED MIRROR. CHECKED FOR APPLICABLE TSB'S. TECH TIPS AND STAR ONLINE CASES. CHRYSLER RESPONDED TO REQUESTS FOR TECHNICAL ASSISTANCE BUT OFFERED NO SOLUTION AT THIS TIME. SUGGESTING THAT HARSH/ROUGH ROAD CONDITIONS MAY AFFECT THE MIRROR'S ABILITY TO RETAIN ITS ADJUSTMENT. THIS IS CONSIDERED A NORMAL CONDITION AND NO ATTEMPT TO REPAIR IT SHOULD BE MADE." I INFORMED THE LOCAL DEALER THAT WAS AN UNACCEPTABLE RESPONSE. THIRD COMPLAINT 5-16-13, 8974 MILES. DEALER RESPONSE: "INSPECTED MIRROR FOR DEFECTS. ROAD TESTED. NO PROBLEMS FOUND. NO UPDATED PARTS AVAILABLE." INSIDE REARVIEW MIRROR PROVIDES VISIBILITY THAT THE OUTSIDE MIRRORS DO NOT, PARTICULARLY IN REDUCED VISIBILITY WHEN OUTSIDE MIRRORS ARE FOGGED, FROSTY, OR ICY. MADE A 2,775 MILE TRIP FROM MARYLAND TO THE MICHIGAN UPPER PENINSULA AND MIRROR HAD TO BE ADJUSTED A FEW TIMES DAILY ON THE DRIVE UP AND BACK. MADE A 2,050 MILE TRIP FROM MARYLAND TO FLORIDA AND MIRROR HAD TO BE ADJUSTED A FEW TIMES DAILY ON THE DRIVE DOWN AND BACK. THIS ISSUE BECOMES A HAZARD WHEN THE DRIVER FINALLY REALIZES THEY ARE MOVING THEIR HEAD TO GET A SAFE VIEW IN THE REARVIEW MIRROR. REARVIEW MIRRORS ARE A BASIC SAFETY FEATURE OF ALL MOTOR VEHICLES ON THE ROAD. THEY NEED TO BE RELIABLE. A DRIVER NOT REALIZING THIS MIRROR IS OUT OF ADJUSTMENT UNTIL HAVING TO CRANE THEIR HEAD TO GET A SAFE VIEW IN THE REARVIEW MIRROR IS QUITE DISTRACTING. DRIVER DISTRACTIONS WHILE DRIVING AT INTERSTATE SPEEDS IS A SAFETY HAZARD. A VEHICLE TRAVELING 70 MPH IS GOING 102+ FEET PER SECOND - ANY DISTRACTION IS HAZARDOUS. *TR

ODI #10522348FUEL SYSTEM, GASOLINE

I WAS DRIVING ON A ROAD NEAR MY HOME AND NOTICED A STRONG SMELL OF GASOLINE IN THE VEHICLE. I IMMEDIATELY DRIVE BACK TO MY HOUSE. WHEN I PULLED INTO THE DRIVEWAY THE SMELL GOT EVEN STRONGER AND WHITE VAPOR COULD BE SEEN COMING FROM THE HOOD AREA. WHEN I EXITED THE VEHICLE I COULD SEE GASOLINE RUNNING OUT FROM UNDER THE VEHICLE. CALLED THE DEALERSHIP MONDAY MORNING AND THEY SAID I COULD BRING IT IN BUT THEY WHERE TOO BUSY TO LOOK AT IT TILL THE NEXT DAY AT THE EARLIEST. AFTER 2 MORE DAYS THEY HAD REPLACED THE DRIVERS SIDE FUEL SUPPLY LINE. COMPLAINED TO CHRYSLER DUE TO THIS BEING A SAFETY CONCERN, (DON'T KNOW HOW THE TRUCK DID NOT CATCH FIRE) CHRYSLER SAID THEY WHERE SORRY, BUT SINCE IN THERE OPINION THE ISSUE WAS NOW REPAIRED THEY WHERE NOT INTERESTED IN ANYTHING TO FURTHER REMEDY MY CONCERNS. *TR

ODI #10521029ENGINE AND ENGINE COOLING1 INJURY

STARTED HAVING ODOR IN CAB MAKING ME DIZZY AND SICK. GOT PROGRESSIVELY WORSE FOR NEXT 900 MILE. I BROUGHT BACK TO DEALER AND FACTORY TOLD HIM TO RUN IT FOR 2 DAYS. TWO DAYS LATER I GOT IT BACK LESS A HALF A TANK OF GAS. PROBLEM SEEM TO BE SOLVED. TWO DAY LATER SAME THING GOT SICK AND COMPLAINT WAS THEN RAISED TO NEXT LEVEL. FACTORY CHECKED IT AND SAID ITS NORMAL TO BURN OFF. I NOW HAVE 4500 MILES ON IT WITH 113 HOURS ON THE ENGINE AND IT STILL MAKING ME SICK AND BURNING OFF. AFTER BEING SICK 4 TIMES DUE TO THE FUMES I HAD ENOUGH. ON MAY 21 THEY ACKNOWLEDGED MY REQUEST FOR THE MSDS ON THE COSMOLINE THEY SPRAYED ON MY ENGINE AND EXHAUST. AS OF JUNE 21 I STILL HAVE NOT RECEIVED A COPY OF IT. I AM WAITING FOR MY BLOOD TEST FOR GASES TO COME IN TO SEE WHAT IS IN THE FUMES THAT IS CAUSING ME TO REACT TO THE FUMES. I HAD TO CUT SHORT MY VACATION DUE TO BEING SICK AGAIN FROM THE TRUCK SINCE I CAN ONLY DRIVE THE TRUCK IN CLEAR CONDITIONS WITH THE WINDOWS OPEN. IT RAIN FOR TWO DAYS WHEN I GOT SICK LAST. THE FACTORY HAS OFFERED NO SOLUTION TO THE PROBLEM. THE ONLY THING I COULD FIND ON COSMOLINE WAS IT SHOULD NOT BE EXPOSED TO HEAT SINCE IT BREAKS DOWN AS CO2. THIS IS NOT A GOOD THING BUILDING UP IN THE CAB OF THE TRUCK. *TR

ODI #10520786ELECTRICAL SYSTEM

MY TRUCK HAVE BEEN IN THE SHOP 5 TIMES. 3 TIMES FOR OVERHEATING 2 TIMES FOR A COMPUTER PROBLEM IT SHUT OFF STUFF LIKE HEADLIGHTS TURN SIGNALS RADIO DASH GAUGES WINDOWS AND LOCK SO WHEN THAT'S DONE IT SHUTS THE TRUCK OFF AND IT STOP WERE ITS AT AND DON'T COME BACK ON AT ALL UNTIL AN HOUR LATTER I HAVE OWN THIS TRUCK FOR 5 MONTH AND I CAN SEEM TO KEEP IT OUT OF THE SHOP. *TR

ODI #10520235ELECTRICAL SYSTEM,EXTERIOR LIGHTING

LED HEADLIGHTS GET CONDENSATION CAUSING REDUCED BRIGHTNESS AND VISIBILITY. DEALERSHIP REPLACED THE HEADLIGHTS. THE NEW ONES HAD THE SAME PROBLEM. I WAS THEN TOLD THAT CONDENSATION WAS NORMAL, AND THAT WAS HOW THE LIGHT WAS DESIGNED. *TR

ODI #10515916EXTERIOR LIGHTING

MY HEADLIGHTS ON 2013 DODGE RAM 1500 LARAMIE ARE GETTING A LOT OF MOISTURE/CONDENSATION IN BOTH OF THEM. I HAD THEM REPLACED BY DEALERSHIP BUT MY NEW PAIR ARE DOING THE SAME. I HAVE SEEN ON OTHER SIMILAR TRUCKS LIKE MINE WITH SAME ISSUE. THIS IS CAUSING MY LIGHTS TO LOOK DIMMER INSTEAD OF BRIGHTENING UP THE ROAD. I HAVE THE PROJECTOR STYLE HEADLIGHTS. *TR

ODI #10515553SUSPENSION

WHILE VEHICLE WAS IN PARK AND LOWERING THE FOUR CORNER SUSPENSION SYSTEM TO ENTRY/EXIT MODE, AN EXTREMELY LOUD PUSSST (LIKE DISCONNECTING AN AIR TOOL FROM AN COMPRESSED AIR TANK). THIS CAUSED THE DRIVER/PASSENGER TO JUMP AND AND PETS TO BOLT INTO THE DRIVER/PASSENGER SEAT. MY CONCERN IS THIS MAY HAPPEN WHILE THE VEHICLE IS IN MOTION AT A HIGH RATE SPEED AND CAUSE THE DRIVER TO BECOME DISTRACTED AND CAUSE AN ACCIDENT. SEVERAL POSTS TO FORUMS FROM JEEP OWNERS HAVE EXPERIENCED SMILILAR ISSUES IN THEIR CHRYSLER MADE VEHICLES WITH AIR SUSPENSION. *TR

ODI #10511205SEATS

WHILE APPROACHING AN INTERSECTION THE TRAFFIC LIGHT TURNED YELLOW. IT REQUIRED MEDIUM BRAKING EFFORT. WHEN I APPLIED THE BRAKES THE DRIVERS POWER SEAT ACTIVATED ITSELF AND MOVER ~ 2 INCHES FORWARD WHICH IN TURN ENDED UP APPLYING FAR MORE PRESSURE ON THE BRAKE PEDAL THAN WAS INTENDED. COULD HAVE CAUSED A VEHICLE BEHIND ME TO HIT MY TRUCK. LUCKILY THERE WAS NO VEHICLE BEHIND ME AT THE TIME. I IMMEDIATELY CHECK THE PLACEMENT OF THE SEAT BELT TO SEE IF IT COULD HAVE ACTIVATED THE POWER SEAT SWITCH. THE SEAT BELT WAS NOT NEAR THE POWER SEAT SWITCH. *TR

ODI #10510300ELECTRICAL SYSTEM

THE RAM TRUCKS USE A LOGIC CIRCUIT TO CONTROL ALL ELECTRONICS. THE HORN IN THESE VEHICLES ALSO USES THIS LOGIC CIRCUIT, INSTEAD OF USING THE TRADITIONAL DIRECT CONNECT OR RELAY CONFIGURATION THAT MOST CARS/TRUCKS USE. BECAUSE OF THIS LOGIC CIRCUIT, THERE IS AN APPROXIMATE 1 SECOND DELAY BETWEEN THE TIME THE HORN IS DEPRESSED UNTIL THE HORN ACTUALLY SOUNDS. THIS VEHICLE WAS IN FOR SERVICE THIS WEEK AND THE DEALER INDICATES THIS IS NORMAL FOR THIS TRUCK. THIS IS DANGEROUS. BY THE TIME THE HORN SOUNDS, AN ACCIDENT COULD HAVE OCCURRED. THIS DOES NOT JUST AFFECT MY TRUCK. THIS PROBLEM IS WELL DOCUMENTED ON THE RAM OWNERS FORUM , WITH SOME PEOPLE HAVING LONGER OR SHORTER DELAYS. A QUICK TAP OF THE HORN YIELDS NO SOUND, BECAUSE YOU MUST PRESS ON THE HORN FOR ABOUT A SECOND BEFORE THE HORN SOUNDS. *TR

ODI #10504384POWER TRAIN

IT HAS SNOWED HARD ENOUGH HERE IN VIRGINIA THIS YEAR TO LEAVE SNOW ON THE ROADS. THREE TIMES NOW SINCE BUYING MY 2013 RAM 1500 WITH PENTASTAR ENGINE IN DECEMBER 2012 I HAVE BEEN UNABLE TO PUT THE TRANSMISSION INTO PARK AND REMOVE THE KEY. THE DEALER SAYS THEY CANNOT HELP ME. IT SOUNDS RIDICULES TO SAY THAT "WHEN IT SNOWS I CAN?T DRIVE MY FULL SIZE RAM 1500 THAT SHOULD BE FULLY CAPABLE IN ALL WEATHER CONDITIONS". AS I UNDERSTAND IT WHEN DRIVING IN SNOW OR SLUSH SNOW IS THROWN AT THE TRANSMISSION, THIS RESULTS IN SNOW PACKING AROUND THE SHIFT LINKAGE. THE RESULT IS VERY CLEAR, YOU CAN?T PUT YOUR TRUCK IN PARK AND REMOVE THE KEY. IF YOU DON?T HAVE THE EQUIPMENT OR ABILITY TO CRAWL UNDER YOUR TRUCK AND MELT THE SNOW THEN THE ONLY OTHER CHOICE IS TO SIT THERE WITH THE ENGINE RUNNING UNTIL THE SNOW MELTS. UNFORTUNATELY IF YOU DRIVE THROUGH MUD, WELL MUD DOES NOT MELT. *TR

ODI #10503328ELECTRICAL SYSTEM

OUTSIDE AMBIENT TEMPERATURE SENSOR INACCURATELY READS TEMPERATURE (USUAL 8-12 DEGREES LESS THAN ACTUAL AMBIENT TEMPERATURE) THIS AFFECTS SEVERAL FUNCTIONS OF THE VEHICLES FEATURES (AUTO HEATED SEATS AND STEERING WHEEL ALSO VENTED SEATS). *TR

ODI #10502445POWER TRAIN,ELECTRICAL SYSTEM

THIS IS A NEW VEHICLE. FOUR TIMES I ENCOUNTERED THE DISPLAY OF THE MESSAGE VEHICLE NOT IN PARK WHILE DRIVING ON THE ROAD. THIS IS A VERY CONFUSING AND DANGEROUS MESSAGE SINCE IT APPEARS TO BE RELATED TO A DOOR NOT BEING FULLY CLOSED. I REPORTED IT TO THE DEALER ON MARCH 11TH. THE MANAGER APPEARED TO BE AWARE OF A PROBLEM WITH THIS MESSAGE AND SAID HE WILL REPORT IT TO AN ENGINEER WHEN HE VISITS THE DEALERSHIP. THE REASON FOR REPORTING THIS IS I AM NOT SURE THIS PROBLEM WILL BE CORRECTED FOR MY VEHICLE. *TR

ODI #10499848POWER TRAIN

AFTER DRIVING ON SNOW AND SLUSHY ROADS I COULDN'T GET THE VEHICLE TO SHIFT INTO THE REVERSE OR PARK POSITION. I COULDN'T EVEN MOVE THE SELECTOR INTO THOSE POSITIONS. *TR

ODI #10496174ELECTRICAL SYSTEM

PLASTIC KEY ---CAN NOT REMOVE FROM SWITCH----WILL TURN OF ENGINE---BUT WILL NOT COME OUT OF KEY HOLE----HAVE TO LEAVE IN TRUCK---DOES NOT HAPPEN ALL THE TIME----NEXT TIME DRIVEN MAY COME OUT AND THEN MAY NOT-----THIS SEEM LIKE NOT READING TRUCK SHIFT HANDLE IS NOT IN PARK-----YOU CAN LEAVE IN TRUCK AND LOCK BUT DASH LIGHTS DO NOT TIME OFF---HAVE TAKEN DEALER AND THEY CAN NOT FIX-----THIS COULD LEAD TO A LOT OF THINGS---THEFT, ECT. ECT. ECT. NEED SOMETHING DONE. *TR

CriticalEGR issue detected

Head gasket failure and engine overheating — EGR cooler failure is the leading cause of catastrophic engine failure on diesel engines

CriticalOIL COOLER issue detected

Engine oil starvation leading to bearing failure — blocked oil cooler is fatal to the engine if not addressed immediately

HighABS issue detected

Loss of brake assist and ABS in emergency — can significantly extend stopping distances

HighPOWER STEERING issue detected

Loss of power steering assist — vehicle becomes difficult to control especially at low speeds and during parking

HighTRANSMISSION issue detected

Complete transmission failure — repair costs $3,000–$8,000+; vehicle may become undriveable

HighDEF issue detected

Engine derate or no-start condition — DEF system failure puts vehicle into limp mode limiting speed to 5mph

Annual complaints and reliability score for RAM 1500 — recall years marked in red
011222405010020192017201320132015201720192021202320252026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 1218 total NHTSA complaints filed over 14 years, with the worst year being 2024 (224 complaints, including 7 crash reports).

The amber reliability line averaged 10/100 across the vehicle's life — dropping as low as 10 in 2013 when complaint severity peaked.

The recalls (red dashed lines) were issued in the same year or before complaints peaked, suggesting the manufacturer identified and acted on the defect relatively quickly.

Red dots on the amber line flag 13 years (2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026) where complaints included crash events — these are the highest-severity incidents in the dataset.

Details & Analysis
Financial
$53,079
~$885/mo over 5 yrs
$0.3/mi
cost per mile
Fuel
$10,000
Insurance (est.)
$8,965
Maintenance
$23,000
Repair Risk Buffer
$6,000
Depreciation
$5,114

Estimated 5-year cost of ownership: $53,079 (~$885/mo). Repair risk buffer is standard due to vehicle risk profile.

12 open recalls (unverified repair status)−$6,000
7 recalls over 2 years old — likely uncompleted−$2,800
Total recommended deduction−$8,800
HIGH
Inspect for egr issue detected — ask for repair records
Head gasket failure and engine overheating — EGR cooler failure is the leading cause of catastrophic engine failure on diesel engines
HIGH
Inspect for oil cooler issue detected — ask for repair records
Engine oil starvation leading to bearing failure — blocked oil cooler is fatal to the engine if not addressed immediately
HIGH
Inspect for abs issue detected — ask for repair records
Loss of brake assist and ABS in emergency — can significantly extend stopping distances
HIGH
Verify recall LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH has been repaired
Recall on record for: Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed a
HIGH
Verify recall POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT has been repaired
Recall on record for: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of l
HIGH
Verify recall AIR BAGS has been repaired
Recall on record for: Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Ce
HIGH
Verify recall AIR BAGS:FRONTAL has been repaired
Recall on record for: Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured
HIGH
Verify recall ELECTRONIC STABILITY CONTROL (ESC) has been repaired
Recall on record for: Chrysler is recalling certain model year 2013 RAM 1500 4x4 trucks manufactured June 26, 2012, through February 5, 2013.
MEDIUM
Test drive and inspect: STEERING
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: STEERING,ELECTRICAL SYSTEM
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: AIR BAGS,UNKNOWN OR OTHER
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.
15%
18-month
28%
2-year
Low Probability
Cumulative 2-year risk: 28%

15% baseline recall probability — no strong indicators of an imminent recall.

  • Multiple prior recalls — pattern of safety issues on this model

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions
Full Coverage
$1,760–$2,230/yr
~$147–$186/mo
Liability Only
$590–$750/yr
~$49–$63/mo
Category: Full-Size Truck
Moderate theft risk: +8% to comprehensive premium 13-year-old vehicle: −18% (depreciated ACV lowers full-coverage cost)

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

Moderate
2.3× national average · 25/1,000 vehicles
Recovery rate:67%of stolen RAM 1500s are recovered

RAM 1500 has a moderately elevated theft risk (2.3× average).

RAM has been fined $105M+ by NHTSA. Most recently in 2015: Failure to conduct timely recalls on 23 campaigns.

2015$105MFailure to conduct timely recalls on 23 campaigns
2017–2022 Toyota equivalent classNO CLASS ACTIONS

Toyota models consistently rank in the bottom quartile for NHTSA complaint density across all segments

2018–2022 Honda equivalent classNO CLASS ACTIONS

Honda models have below-average recall rates and no known systemic powertrain defects in recent years

2016–2022 Mazda equivalent classNO CLASS ACTIONS

Mazda has the industry's lowest complaint-per-vehicle rate in multiple consecutive NHTSA reporting years

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Vehicle Identity

VIN1C6RR7LT7DS555752
Model Year2013
MakeRAM
Model1500
TrimSLT
Vehicle TypeTRUCK

Body & Configuration

Body StylePickup
Drive Type4WD/4-Wheel Drive/4x4
Fuel TypeGasoline

Engine

Engine Cylinders8
Displacement (L)5.7

Manufacturer

ManufacturerFCA US LLC
Assembly CityWARREN
Assembly CountryUNITED STATES (USA)

VIN Structure

WMI (Chars 1–3)1C6
Check Digit (Char 9)7
Model Year Code (Char 10)D
Plant Code (Char 11)S
Sequence (Chars 12–17)555752

Safety Data

NHTSA Recall Count12
NHTSA Complaint Count1218
1
1
C
2
6
3
R
4
R
5
7
6
L
7
T
8
7
9
D
10
S
11
5
12
5
13
5
14
7
15
5
16
2
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
1
World Manufacturer
Country & region of manufacture
Position 1
C
Manufacturer
Specific manufacturer identifier
Position 2
6
Vehicle Type
Division or vehicle type
Position 3
RR7LT
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
7
Check Digit
Mathematical validation character
Position 9
D
Model Year
Year of manufacture
Position 10
S
Assembly Plant
Where the vehicle was assembled
Position 11
555752
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
United States
From VIN position 1 (1)
Model Year Character
"D" → 2013
Could also be 1983
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 4/17/2026, 12:53:01 PM.