1C6RR6FG4JS2659572018 RAM 1500ST
Executive Summary
2018 RAM 1500 was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 15 open recalls on record — these are safety-critical and should be addressed immediately. 626 owner complaints include 25 reported injuries, indicating real-world safety incidents beyond normal wear.
- ▸15 open recalls including safety-critical systems (Airbag system recall; Fuel system recall)
- ▸25 injuries reported across 626 owner complaints
- ▸25 complaints involved a crash — unusually high incident rate
- ▸Electrical is flagged in both recalls and owner complaints — double-confirmed failure pattern
- ▸Engine or platform shared with models that have documented failure issues
- ▸High lemon law risk indicators — multiple safety-critical recall and complaint patterns present
Takata airbag inflators can rupture and send metal fragments into the cabin — this defect has caused at least 27 deaths and 400+ injuries worldwide. Do NOT drive this vehicle until this recall is repaired. Contact your dealer immediately.
No auction records available. Title brand status could not be verified — request title history from seller or state DMV.
- Make
- RAM
- Model
- 1500
- Year
- 2018
- Trim / Series
- ST
- Body Style
- Pickup
- Vehicle Type
- TRUCK
- Drive Type
- 4x2
- Fuel Type
- Gasoline
- Engine
- 6-cyl 3.6L 305 hp
- Manufacturer
- FCA US LLC
- Assembly
- WARREN, MICHIGAN, UNITED STATES (USA)
- GVWR
- Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
No specific quality data available for this plant. No documented recall or complaint concentrations on record.
- ▸Airbag system recall
- ▸Fuel system recall
- ▸Engine recall
- ▸8 complaint(s) involved a fire
- ⚠7 recalls on same component: Engine/Powertrain
- ⚠2 recalls on same component: Body/Structure
- ⚠2 recalls on same component: Electrical
- ⚠3 recalls on same component: Safety Systems
- ⚠25 injuries reported in complaints
- ⚠Safety system appears in both official recalls and owner complaints
Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.
The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.
3.6L Pentastar V6: oil consumption and rocker arm failures on early builds — Chrysler issued customer satisfaction program
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.
One failed component has created stress on connected systems. Repair costs compound quickly — a $500 fix can become $3,000+ if cascade damage is ignored.
NHTSA VIN-specific recall lookup returned no data for this VIN. The 15 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.
1 of 15 recalls has a low industry completion rate — statistically likely unrepaired.
Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.
RAM has a below-average recall completion rate (82%). Open recalls on this vehicle may go unaddressed longer than average (~23 months). Verify completion before purchase.
Avg time to remedy open recall: ~23 months · Source: NHTSA Recall Completion Rate Reports
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
SummaryChrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.Read full details...
~29% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
SummaryChrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.Read full details...
~31% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
SummaryChrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."Read full details...
~31% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
POWER TRAIN:AUTOMATIC TRANSMISSION
SummaryChrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.Read full details...
~31% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
ELECTRICAL SYSTEM:WIRING
SummaryChrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.Read full details...
~31% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
SummaryChrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.Read full details...
~22% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
POWER TRAIN:DRIVELINE:DRIVESHAFT
SummaryChrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.Read full details...
~31% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
SummaryChrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.Read full details...
~29% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
POWER TRAIN:AXLE ASSEMBLY
SummaryChrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.Read full details...
~31% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
SummaryChrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.Read full details...
~31% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
POWER TRAIN:AUTOMATIC TRANSMISSION
SummaryChrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.Read full details...
~36% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
SummaryChrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.Read full details...
~23% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
ENGINE AND ENGINE COOLING
SummaryChrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.Read full details...
~28% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
SummaryChrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.Read full details...
~36% chance this recall was never fixed
Moderate RiskSource: NHTSA statistical model by recall age & component type
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
SummaryChrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.Read full details...
~59% of these vehicles are statistically unrepaired
High RiskSource: NHTSA statistical model by recall age & component type
⚠ One or more recalls have been open for over 5 years — may never have been repaired on this vehicle.
98% of complaints about "ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD" were filed AFTER recall campaign 18V524000 (2018-09-08) — the recall remedy may not have fully resolved the issue.
Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.
Recall was issued within 0 months of first complaints — relatively prompt response.
Car dealership (CarMax) has been not repairing vehicles that are still under warranty and not having loaner vehicles available and having secondary repair shops that are not getting paid to repair warranty issues. My vehicle has been having cv boot issues that have not been repaired as of this date (4/9/2026 .
The contact owns a 2018 Ram 1500. The contact owns a fleet of vehicles and after routine inspection of the current vehicle, the contact discovered that the front strap holding up the fuel tank had fractured. Due to the failure, the fuel tank was hanging off the vehicle and was only held into place by the rear strap. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was 95,544.
Power steering stops working causing to the wheel to jerk and almost lock up while driving.
I have a 2018 RAM 1500 Tradesman 2WD truck that the the ABS warning ligh as well as check engine, brakes warning light keeps staying on. I am very concerned about this as it may cause me to NOT be able to brake in time to. Also the cruise control does not work. I've taken it to several different mechanics as well as Autozone and I'm told the error code is C2200-49 which is the Anti-lock Brake Module Internal- Internal Electronic Failure. My mechanic has told me there is NO PART available and has been on back order for the past year. My only recourse is to locate one from a junk yard and hope that it will work. I've done an exhaustive on-line search and haven't been able to locate the module for my year and model truck through any RAM 'MOPAR' dealership. I've been on several different message boards and have been told there are thousands of trucks out there with this issues. Please, help us by making RAM do a recall on this vehicle. Sincerely, [XXX] ATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am reporting a fuel‑system defect on my 2018 RAM 1500. The vehicle has only 43,325 miles, which is exceptionally low for its age, and it has been properly maintained. Despite this, the fuel‑tank venting system has failed. The dealership diagnosed the issue as a faulty vent valve located within the fuel tank. This defect prevents the vehicle from being refueled at a normal rate. During refueling, the gas pump repeatedly shuts off, and a standard refueling process takes significantly longer than normal. This occurs at all stations and with all pumps. The dealer’s proposed remedy is complete replacement of the fuel tank at a cost of $2,104.64. Because the vent valve is integrated into the tank, they stated it cannot be serviced separately. A critical fueling component should not fail at this mileage under normal use, and the failure of the venting system raises concerns regarding safe refueling, potential fuel backsplash, and proper EVAP emissions operation. This is not a wear‑and‑tear issue. It is a premature failure of a core fuel‑system component. Stellantis has declined goodwill assistance, stating my vehicle is "too old", nor has it issued a recall for this defect, despite the unusually low mileage and the nature of the failure. A quick search on Google or YouTube yields multiple, and similar, customer experiences. I am submitting this report so NHTSA can evaluate whether this issue represents a broader defect affecting additional vehicles of this model and generation. Thank you in advance for NHTSA's time and consideration.
The contact owns a 2018 Ram 1500. The contact stated that while driving approximately 45 MPH, the steering wheel became very stiff, and the vehicle became difficult to steer. The vehicle was taken to the residence. The vehicle was then taken to an independent mechanic, where it was diagnosed with power steering failure. The contact was informed that the EPS and the rack and pinion needed to be replaced. The contact was then referred to the dealer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 138,000.
The vehicle is experiencing intermittent and severe steering stiffness, making it difficult to control and creating a safety hazard while driving. The issue occurs without warning and significantly impacts safe operation. This does not appear to be an isolated issue. Based on NHTSA data, there are hundreds of complaints and manufacturer communications related to steering system failures in this vehicle model, including similar reports of stiff or failing steering. Despite this, the dealership has advised there are no recalls or bulletins associated with my VIN and has declined assistance with repair costs. A case has been opened with Stellantis (Case #95969046), however the issue remains unresolved. Due to the safety risk and documented pattern of similar failures, I am requesting further investigation into this defect.
Although the carfax states the EGR Cooler has already been serviced and there are no active recalls at this time, EGR Cooler failure has been determined by an independent service center. The vehicle is available for inspection. A potential fire from the EGR Cooler failure puts the driver's life and any passenger's lives at risk. The symptoms are substantial coolant loss with absence of leakage causing the engine to overheat. This symptom has been present since the time I purchased the vehicle in February 2026.
Odometer Fraud. The contact purchased a 2018 Ram 1500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private dealer sale. At the time of the purchase, the mileage was 63,676; and at the time of registration, it was discovered that the mileage was 105,521.
The contact owns a 2018 Ram 1500. The contact stated that while driving approximately 45 MPH, the steering wheel was turned to the left and became difficult to turn back to the center. The vehicle was stopped, and the steering wheel symbol in red was displayed on the instrument panel. The vehicle was turned off and restarted, but failed to reset the power steering assist. The failure was intermittent but gradually became a recurring failure. The failure became permanent. The contact replaced the battery; however, the failure reoccurred. The contact had taken the vehicle to an independent mechanic. The mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was no longer driven. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.
My ABS is not working due to a faulty ABS module or hydraulic control unit this has caused my truck to lock up the brakes during a hard stop instead of the ABS working it also has affected the cruise control. It no longer works. This is not an issue just with the 2500,3500 let’s get 1500 on board.
Failure of the ABS control module. Scanning of the trouble code shows internal electronic failure code C2200-49. Loss of ABS on vehicle, decreased stability on wet surfaces. Appears to be a known issue with Rams, my vehicle is not on the recall list for this issue but should be there should be a wider recall forced on Ram for this issue. Loss of ABS and traction control, Loss of cruise control, and increased risk of transmission damage that may result in loss of drive at wheels during operation that may result in an accident.
Electronic power steering has started working intermittently. Very hard to steer truck at times. Very dangerous.
All of a sudden while driving or idling engine will complete shut itself off. Rpm to 0 and if driving truck has shift to park to start. Once shifter to park and restarting car truck will start right back up however this issue has been ongoing and Dodge/ram has been no help with a solution. Brought it to an outside mechanic and after having a ton checked either pointing to a faulty PCM or TIPM module. Recent discovery is the tipm also know as the main fuse box under the hood is overheating - causing the truck to stall out
while driving down the highway at 50-70 mph, when attempting to pass I give it more gas and I hear a clunk with the loss off power!, I have to allow to slow down then slowly increase speed! I have my second factory installed transmission @ 40,000 miles!
The contact owns a 2018 Ram 1500. The contact stated that upon starting the vehicle, the “Service Air Bag” message was displayed on the instrument panel. The air bag warning light remained illuminated while driving. Additionally, the horn was inoperable while depressed, and the controls on the left side of the steering wheel failed to operate as intended; however, the right side of the steering wheel operated as intended. The dealer was contacted for recall information and informed that the vehicle was not included in a recall. The vehicle was not diagnosed or repaired. The failure was associated with an unknown recall found online. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
My vehicle was involved in the Z46 High Pressure Fuel Pump recall. I recently had multiple error codes: P1290, P0087, P1292, P1290. I delivered the truck to the dealer at the end of December and the truck has been grounded for 60 days waiting for the redesigned filter. The ETA for the part keeps changing.
UNKNOWN. 2018 RAM 1500 5.7 ABS CONTROL MODULE internal malfunction code C2200-49. A known malfunction in many ram 1500. Already recalled in RAM 2500 to 5500. Part is on Back order with no known eta. Why is the 1500 excluded from the recall...
The contact owns a 2018 Ram 1500. The contact stated that while reversing, the back-over prevention camera malfunctioned and the screen was blank, creating a rear visibility hazard for the driver. Additionally, while driving at an undisclosed speed, the vehicle stalled and was towed to the local mechanic. The alternator and battery were replaced on several occasions; however, the failure persisted. The contact stated that on another occasion, while driving at an undisclosed speed, the tailgate erroneously opened. The cause of the failures was not yet determined. The manufacturer was notified of the failures and informed the contact that the VIN was not included in NHTSA Campaign Numbers: 18V398000 (BACK OVER PREVENTION) or 19V347000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failures listed in the recalls. The failure mileage was unknown.
I wanna report a refuling issue with my vehicle. I have an issue with the gas pump clicking or turning off numerous times it started happening not to long after having the truck. I have to literally hold the pump with my hand to refuel my it. If I don't do this the tank will never get filled. I also have to watch closely so the gas doesn't overflow and pour out on my truck to the ground. This has happened in the past very dangerous and wasteful with gas coming out like that. I have read different fixes for the problem but no help from Dodge about it as apparently no recalls about this issue. Which it looks like I'm going to have to try and get it fixed out of my own pocket. It's a struggle everytime time to fuel it up. I think Dodge should fix this especially since it's already known about by them.
The manifold bolts have broken on the engine for the second time. The first time the Dealership fixed it and it has done it again.
Unable to fill fuel tank
When fueling the vehicle it routinely clicks off and fuel is splashing out at times. When I bought the truck in 2018 the dealer said this is a known ram issue and would be a recall soon. The problem has never been fixed and is getting worse where there is fuel and vapors escaping the filler routinely. If you Google this on reddit forums or Ram forums it's a common problem. It also causes people to fuel their trucks improperly to get around the issue causing even more safety issues.
The contact owns a 2018 Ram 1500. The contact stated that while driving approximately 65 MPH, the vehicle stalled but was almost immediately restarted. The contact stated that several unknown warning lights were illuminated. The vehicle was driven to the destination and turned off; however, while attempting to restart, the vehicle failed to restart. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was diagnosed, and it was determined that the crankshaft position tone wheel had completely delaminated and needed to be replaced. The contact was advised by the mechanic that there was a recall for the failure. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the VIN was not associated with NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling). Several dealers were contact and provided the same information. The failure mileage was approximately 106,000.
System involved: The vehicle experienced a sudden electronic/network failure consistent with loss of ECU/BCM/CAN bus communication. The instrument cluster, throttle control, and HVAC system became inoperative simultaneously. • Safety risk: While driving, the vehicle abruptly lost throttle response and critical driver information with no warning, followed by an uncommanded engine shutdown after coming to a stop. This created a serious risk of collision due to loss of propulsion, inability to react to traffic conditions, and lack of situational awareness. • Confirmation of issue: The vehicle was evaluated by an dodge service center, which identified an ECU software mismatch and performed a system update. The failure has not been intentionally reproduced due to safety concerns, but the incident is documented. • Inspections conducted: The vehicle has been inspected by an dodge service center. It has not yet been inspected by the manufacturer, police, or insurance representatives, as no accident occurred. • Warnings or prior symptoms: No warning lights, messages, or abnormal behavior were present prior to the failure. The malfunction occurred suddenly and without advance notice.
Steering completely locks up.
Ram needs to look int the abs faliure on 1500 modals just like 2500 and 3500 modals , my abs appears to be failing as well just as the some symptoms for 2500 and others
The contact owns a 2018 Ram 1500. While the contact's mother was driving at highway speeds, the vehicle stalled. There was no warning light illuminated. The contact used a code reader and retrieved a code related to the high-pressure fuel pump (HPFP) that the HPFP was operating at half the required pressure. The vehicle was taken to the dealer where it was diagnosed with an HPFP failure. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The contact was informed that the fuel system was contaminated. The contact was informed that the repair was not covered under warranty. In addition, the contact stated that the high-pressure fuel pump was replaced in October 2025 under NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The manufacturer was not made aware of the failure. The failure mileage was approximately 80,900.
ABS light and traction control lights on, on dash. With these lights on, the cruise control and 4x4 do not work. One garage replaced front right axle, wheel bearing, brake rotor, brake pads, and ABS sensor. Lights were then out for a day but then came back. Took to a second garage and they replaced right rear ABS sensor. Lights went out for another day and then came back. They are still on. Because of Christmas it's been hard to get anyone to look at it. Also they say this is a known problem without any definite solution.
Steering rack and pinion locked up while driving, delayed inputs, unsafe at high speed. Service power steering light came on, disappeared shortly after with steering inputs still jumpy and hard to control.
The contact owns a 2018 Ram 1500. The contact stated that while driving approximately 20 MPH and making a right turn, the vehicle started vibrating and almost stalled. The contact stated that the check engine warning light and a warning light for the throttle body was illuminated. The contact stated that the vehicle stalled. The contact attempted to restart the vehicle and was able to drive off the roadway; however, the vehicle stalled again. The contact was unable to restart the vehicle. The contact raised the hood and there was oil on the engine block and there was the odor of diesel fuel in the engine compartment. The contact had the vehicle was towed to a local dealer. The dealer diagnosed the vehicle and determined that the fuel pump had failed, and that the engine had been contaminated and needed to be replaced. The vehicle was not yet repaired. The contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel), which was performed in 2024. The manufacturer was informed of the failure and informed the contact that the vehicle was no longer covered under warranty. The failure mileage was approximately 118,000.
I was driving down the road and lost all control in the steering wheel. No power steering at all. A steering wheel with exclamation point light flashing on dash. Dealership quoting $4100 for this repair. I checked to see if there is any recalls and none for mine but many for models 2019 and above. It states "some" 2018 models. I would like to see if my repair qualifys for this recall. A costly repair like this on a 6 year old vehicle is financially straining and based on my research this is a common problem and seems to be a manufacturer defect. Safety concern- complete loss of steering while operating on roadway.
I am attempting to have my vehicle repaired for a defect in the rear axle that Recall U88 addresses and that my VIN falls within the range of. I am being told by the my local dealership and the FCA that my Vin has not active recalls. Does my vehicle fall within the recall? The recall is from 2018 the year it was built. Is it possible the system just doesnt go back that far anymore? Can someone please clarify. Thank you
I was driving my 2018 ram at approx 35 mph going into a turn my power steering went out and I almost went off the road the service power steering light came on.
Uconnect/ram backup camera does not work sometimes. Started when radio started jumping itself due to delamanated touch radio screen. Almost hit kid behind while backing up. Camera cut off while backing.
Check Engine Light comes on and off on its own. OBD read that the engine is not getting up to normal temp. Had it diagnosed and was told that the 3.6 V6 has issues with the oil filter housing cracking/leaking. Somehow the housing cracking caused me to lose coolant. To have everything repaired would be $1400.
Was driving vehicle, power steering abruptly stopped working, pulled over vehicle to side of road, Turned off vehicle for two minutes, turned vehicle back on, power steering warning notification was now activated.... Unknown if it is still able to be inspected, calling shop tomorrow to verify.... Issue was confirmed by Independent Service Center.... Piece was inspected by Warranty Representative.... There were no warning, messages, or symptoms prior to failure. Issue happened abruptly....
The contact owns a 2018 Ram 1500. The contact stated that while driving at 50 MPH, his granddaughter smelled an abnormal burning odor coming from the vehicle. The contact looked out of the rearview mirror and saw heavy white smoke coming from the rear of the vehicle. The contact immediately pulled over and had the occupants exit the vehicle. The contact checked under the hood as white smoke filled the engine compartment. The contact stated that there were no warning lights illuminated prior to the failure. Due to the failure, the contact initially had the vehicle towed to the residence before it was later towed to an independent mechanic. Upon inspection of the vehicle, the mechanic discovered coolant had leaked into the EGR (Exhaust Gas Recirculation) cooler. The mechanic also discovered that the vehicle was previously serviced under NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling); and the contact was referred to the dealer for assistance. The contact was informed that any repair to the vehicle would be an out-of-pocket expense. The manufacturer was notified of the failure, and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 142,000.
Power steering turn off for 2 seconds if I hit a bump or in the middle of a turn. It will then sometimes turn right back on or just not turn back on. Recalls are on many rams for this issue but not on my truck specifically even though its the same issue other rams are having in the recall list
Took excellent care of my truck, doing all recommended maintenance and replacing parts as they wear out. I had catastrophic engine failure at 86k miles. Was getting off a highway on an off ramp and got a low oil pressure warning and lose of power/no throttle response from the truck. Pulled over and oil was spewing out. Had it towed to a shop and they said the engine was seized up and there was metal in the oil, recommended full engine replacement.
I am writing to your Company regarding the unavailability of the ABS Control Module for 2017 Ram 1500 trucks. My truck, like those of numerous other Ram owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work. In turn, this places me and other owners of this vehicle in an unsafe situation, in that the lack of an operating ABS system is conducive to skidding and accidents. Some owners have even reported that they cannot drive their vehicles due to locked brakes resulting from this malfunction. I have tried every source in existence in my efforts to find a replacement module, but I have been totally unsuccessful. I have been told by one of your Customer Service representatives that your Company is “…unable to maintain a complete inventory for an indefinite period and the lower the demand, the less likely it is we will have stocked parts. As such, the part you are requesting is no longer in our inventory.” I am aware of a current class action suit against your company for the RAM 2500 & 3500 for the same issue. I guess the owners’ lives of the Ram 1500 are not as important. Wilson, et al. v. FCA US LLC Case No. 4:22-cv-0044 This is absolutely appalling. Apparently, several thousand Ram owners who paid tens of thousands of dollars for their trucks are not important enough to your Company to warrant providing the necessary support for their products. I am thoroughly disgusted with the disrespect and value you place on the safety and lives of your truck owners and the other drivers on the road who are in danger due to the lack of support or concern you have for your “valued? owners”.
Yes, the vehicle is inspection. If you're going around a curve at 55 miles an hour all of a sudden the electric power steering will come back on and jerk. Probably not explaining it well but extremely dangerous in my opinion and others. It is intermittent. The dealers say there is no recall, but the Internet says there is so I don't know who to believe. It has not been inspected. No there were no warnings just work sometimes and doesn't work sometimes and it's worse than the old days with no power steering. You can hardly turn the wheel when it's not working.
The gas tank will not take fuel. Tried multiple pumps at multiple gas stations and the pump keeps turning off. You have to keep restarting the pump over and over again. If you look it up online, there are hundreds of people having the same issue and most cases seem to be a faulty rollover valve, the filler neck itself or a complete replacement of the gas tank. If someone isn’t monitoring the fuel level with the ignition on and they keep restarting the pump, they may over fill the tank and pump gas on the vehicle or themselves which is hazardous and could be potentially fatal.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
The contact owns a 2018 Ram 1500. The contact stated that while driving at an undisclosed speed, the Uconnect infotainment system intermittently failed, causing the defroster and rearview camera to become inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 33,000.
Uconnect is erratic Heated seats turning on, unable to call 911, climate control turns on and off or changes temp from hot to AC turning on. Radio changes stations. Apps flipping from on to another. Unable topair phone to uconnect.
The vehicle had a recall of a high-pressure fuel pump. I was driving on the freeway when the vehicle suddenly stopped. I had the vehicle towed to the closes dealership. I was told that at the time the manufacture did not have the parts to replace the fuel pump and the debris passed through the system damaging filter and the catalytic converter. I was told by the dealership mechanic that there were metal shavings through-out the system. They partially repaired it and once I went to register my vehicle at the DMV they wanted proof of the recall repair. I took the vehicle back but the dealership does not wish to repair the consequential damage the recall caused. I still do not have my vehicle or proof the vehicle is in a safe working condition. Dealership and Manufacture refuse to repair the vehicle.
While traveling the EPS shut off while at a high rate of speed and jerked the steering wheel out of my hands
Electronic power steering is out car can not be driven safely. There was a recall of 2013-2019 dodge ram 1500 for the same peoblem
The backup camera randomly gets a distorted picture or just goes black. The wiring harness at the tailgate is the issue. I can wiggle the harness and close the tailgate and it works again. I replaced the harness myself once and now it’s doing it again. There was a little kid on a bike behind me that I could not see from my mirrors and turning my head and I almost ran into him but luckily the parents were right there and yelled to him and I
The strap that holds the gas tank has come loose from the frame causing the gas tank to drop. I took it to a mechanic for repairs and he told me that he was unable to repair it because the the frame was rotted out and there was no where to hook it back to the frame. He told me that there was a recall on my truck I should reach out to you for repairs.
Traveling (cruising) at highway speed on interstate the engine suddenly made a clanking noise and engine oil pressure went to zero and engine stopped. I barley managed to just get out of major traffic without causing an accident and off the interstate coasting to a stop This could have been a tragic accident that was just barely avoided.the truck has 80043 miles. Just 43 miles out of warranty. It has been dealer serviced on time since day one. This seems to be an ongoing issue with these engines as they just decide to sop on their own with notice. If this had happened while passing another vehicle It would have been bad. FCA ( fiat, chrysler ,automobiles) refuses to help out or even listen. This is dangerous as is their fuel pump recalls. Truck is now out of warranty by 43 miles and the company FCA washes their hands of any kind of wrong doing. These engines in the vehicles are totally unsafe and unreliable and will some day cause a major death and harm to others !!!! Dealer have new upgraded engines in stock that the company send to them they are fully aware of an impeding disaster but yet dont care about human life.
Request for investigation and recall of 2018 Dodge Ram Tradesman vehicles due to exhaust manifold defects, Carbon Monoxide (CO) poisoning causing driver impairment, indirect impact on steering system functionality, and documented cases of accidents. I became disoriented, severe headache, drowsy, confused, steering wheel vibrated, pulled over got out of vehicle set on side of road until feeling better. The manifold bolt broke leaking co2 into canon. I had no ideal and could have passed out causing death and potentially death to others. Was on highway doing 65mph. This is a common documented issue and must be addressed with Dodge ram trucks. Makes no since with all the evidence it has not been corrected already.
There are countless number of individuals like myself who have paid good hard earned money to own these trucks only to find out that everyone I know has endured the issue with the ABS module it seems. And online that's all you can find now me owning other manufactured vehicles I've never encountered this issue before. But I don't understand how this is a known part that will fail and when it does fail it's up to the owners of the truck to have to pay out of pocket thousands of dollars to get it repaired after spending more than $50,000 to be able to own the truck. I can't imagine the other owners who are not able to afford these costly expenses to get repaired immediately and are forced to continue driving on the road ways endangering themselves and other innocent lives on the road ways
While driving and turning the steering wheel totally locks up momentarily. At this point there is no control of steering. The first time it happened I just missed a parked car when turning a corner. When I took it to the dealer the mechanic almost ran into a building driving it into the shop.
on or about 7/29/2025 while driving at approx 45 mph (2018 Dodge Ram Rebel) - multiple dash warning lights came on. Parked at safe location. Vehicle would not start and again multiple dash lights came on, steering wheel tight. Had vehicle towed to Reedman Dodge Langhorne, Pennsylvania. Service Rep said vehicles needs replaced drive train and other electrical work costing $5,000.00. Vehicle has less than 100,000 miles (original owner) serviced regularly. Reedman Dodge said no recalls for this but is aware of multiple complaints and "class action" lawsuit on this.
While driving heard Clicking/Knocking noise then low oil pressure light came on we pulled over and turned truck off then truck would not restart. truck was towed to Dealer which has check truck and decided it was a complete engine failure main bearing. Truck only had 45,000 mile on Engine
The contact owns a 2018 Ram 1500. The contact stated while driving 40 MPH up a hill, there was an abnormal banging sound come from the vehicle, and the vehicle experienced engine failure. The contact stated there was oil leaking from the vehicle. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was determined that there was a large oil leak on the passenger’s side of the engine. The contact stated that there was a hole on the upper part of the engine and the vehicle was diagnosed with catastrophic engine failure. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 11,000.
1 of 2 Gas tank mounting straps released, rusted thru the frame and the gas tank was hanging by the rear strap only. could have been a huge fire risk if tank released and ruptured on the road.. has not been reported thru dealer yet, had same issue on my 2011 ram 1500 which was recalled to fix. only warning was seeing something hanging under my truck and hearing a new noise as the metal strap rubbed on the drive shaft.. i crawled underneath and found as described above.
Subject: Ongoing Power Steering Malfunction – Safety Concern I am writing to report a recurring and now potentially permanent issue with the power steering system in my vehicle. The problem began approximately 2 to 2.5 years ago. Initially, it was intermittent — the power steering would occasionally fail at low speeds, then resume normal operation. During these incidents, the dashboard would display a warning message: “Service Power Steering.” Over time, the issue has become more frequent, and in some cases, the failure occurs immediately upon startup, before the vehicle has even been driven. I first brought the vehicle to a local repair shop, where I was advised that the power steering unit might need to be replaced. They also mentioned that the problem could be related to a known defect involving contaminated components. However, after checking the serial number, I confirmed that my vehicle is not included in the current recall for this make and model. Next, I took the vehicle to a Ram Chrysler dealership. They were unable to replicate the issue during their inspection and advised me to bring the vehicle back on a tow truck if the problem occurred again. Since then, the issue has returned multiple times. I was previously able to temporarily clear the fault by disconnecting and reconnecting the battery terminals, but that method is no longer effective. The failure now appears to be persistent and ongoing. This is a serious safety concern. A sudden loss of power steering — whether at startup, low speeds, or while driving — poses a significant risk to both myself and others on the road. I plan to return to the dealership for further diagnostics, but I believe this issue deserves broader investigation and may warrant an expansion of the current recall. Thank you for your attention to this matter.
Subject: Formal Complaint – 2018 Ram 1500 EcoDiesel Engine Failure at 11,900 Miles To Whom It May Concern at National Highway Traffic Safety Administration (NHTSA), I am filing a formal complaint regarding a major mechanical failure in my 2018 Ram 1500 EcoDiesel. Despite all scheduled maintenance being performed and documented, the engine failed at just 11,900 miles — a clear indication of a serious defect or flaw in manufacturing. Vehicle Information: - Year/Make/Model: 2018 Ram 1500 EcoDiesel - VIN: [XXX] - Dealer: Elk Grove Dodge - Mileage at Failure: 11,900 miles I have researched and documented similar cases involving this engine model, pointing to a larger, systemic issue that warrants investigation. This premature engine failure poses a significant safety risk, especially if it were to occur while driving at highway speeds or in traffic. I am requesting a formal safety defect investigation and consideration for recall. What I Am Requesting: - Investigation into systemic engine issues affecting 2018 Ram 1500 EcoDiesel vehicles - Manufacturer accountability for premature failures under warranty - Consumer assistance in repair, buyback, or replacement under applicable laws or enforcement programs I am providing this documentation in the interest of resolving this matter through the proper regulatory channels. I respectfully request follow-up contact regarding next steps or findings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have a 2018 RAM 1500 that keeps flashing for the code for the ABS module. This malfunction has completely disabled the ABS system. My mechanic feels that this is a genuine safety hazard and the module needs to be replaced. RAM says the parts have been on back order for over a year. I'm on several different RAM/DOGE message boards and there are plenty of trucks that are having this issue and are told the same that the part is on back order for over a year. Please hold RAM/DODGE accountable for this obvious defect. Thank you for your time.
The contact owns a 2018 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
Since purchasing my 2018 Dodge Ram brand new, I have experienced consistent issues while refueling. From day one, the fuel pump at gas stations would shut off multiple times during a fill-up, even when the tank was far from full. Initially, I believed this was an issue with individual gas stations or pumps. However, the problem has progressively worsened over time. At this point, the fuel pump shuts off more than 50 times during a single refueling attempt. It has become extremely difficult to fill the tank properly, and I have no reliable way of knowing when the tank is full. This issue frequently results in gasoline overflowing and spilling onto the ground, posing a serious safety hazard to myself and others, as well as an environmental concern. It also causes unnecessary fuel waste and stress during every refueling. After some research, I have learned that this issue may be related to the vapor canister or fuel system design, which has reportedly affected other Ram truck owners as well. I am filing this complaint to formally report the defect, urge investigation, and ensure Chrysler/Stellantis is held accountable for a resolution. This is a significant safety and environmental issue that should not be ignored.
The front fuel tank strap fell off and tank is now hanging. When looking at strap, I noticed the frame mount that holds strap was corroded/rusted and had snapped, causing strap to let go. This was a recall back in 2009-2012 on this same vehicle. This should be looked at ASAP and recalled. This is a safety issue. Thankfully I found this before tank dropped out while driving.
The uconnect 8.4 radio screen started delaminating. The delamination caused the screen to randomly turn things on/off, call random people including the emergency number, radio switching channels and changing volume, park assist warning buzzer to stop working, back-up camera ceased working and numerous other symptoms. Any, or all of these symptoms, will distract a driver to the point where an accident could occur. This has not only happened to me but thousands of other owners who own uconnect radios in their vehicles. The company, in my case FCA, has ignored this problem and has refused to repair or replace the radio. Clearly this is a faulty part that needs to be replaced before someone gets seriously injured or killed.
Steering Gear Rack - Steering control rapidly diminished over a short amount of time. Initially was okay but steering began to intermittently stick and wouldn’t self-center. Issue became nearly full-time within a month. Got to the point that it required a ‘tug’ to re-center. Took to a shop to additionally find that the boot clamps had broke themselves loose, causing the boots to separate and freely slide around. Driver seat airbag - service airbag system (?) warning on dash. Loose/bad connector in center console according to a mechanic leading to potential airbag deployment failure. Both of these issues are reportedly exceedingly common among RAMs, with steering gear racks extending as far back as 2013, and the airbag situation commonly effecting at least the ‘18 models. Additionally, Rear axle (passenger-side) - Shop discovered at the same time a seal had failed causing axle lubricant to spray onto hub causing extreme risk to breaking system due to the spray. Potentially lead to corrosion of caliper and caused advanced rusting resulting in wheel not spinning freely/easily. Driver side works as should. Warranty refused coverage of steering gear rack due to ‘improper installation’, as they claim, due to boots having separated from their respective mount points and loose clamps. Dates and mileage are rough estimates at time of on-set.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was unavailable. The contact stated while driving on the freeway and over a bridge at an undisclosed speed, the vehicle stalled. The contact stated that several dealers were contacted, and the contact was informed that the parts to repair the vehicle were no longer available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The backup camera periodically makfunctions. I have dealth with a dealer concerning this problem and was told this year model has not been recalled.
The infotainment screen on my ram 1500 is delaminating causing it to ghost press functions. This is resulting it starting and stopping music, phone calls, voice prompts, backup camera, mirror dimmer, etc. it has started doing this in the last month. It distracts the driver because the screen requires constant attention and can’t be turned off.
THE U CONNECT SCREEN KEEPS ASKING TO UPDATE THE CLOCK WHEN THE CLOCK IS ACCURATE, LOCKS OUT ALL OTHER FUNCTIONS UNTIL I HIT THE X, THEN ALL GOES AWAY, THEN THE MESSAGE RETURNS.
The contact owns a 2018 Ram 1500. The contact stated while driving at an undisclosed speed, the brake, traction control, and ABS warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,137. VIN tool confirms parts not available.
ABS control module is out with under 50k miles on it. Dealers in the area mention it's a common issue with this model and shared that the 2500 models have the same issue and had a recall issued.
Steering is going in and out, mechanic thinks it's our module that should be part of this major recall.
High pressure fuel pump failure while driving. This vehicle shows potential recall for this part but for some reason my vehicle is not listed in the system for this recall. I have a 2018 ecodiesel with the 3.0
My ABS and anti swerve systems have gone bad are not operational. There has been a class action lawsuit against the manufacturer for the 2500 & 3500. My local dealer in Melbourne Fl has said the module has been on back order for some time now! No clue if anything can be done but I don't feel safe driving in the rain, which it does most days here.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While driving through a hard rain and some standing water (which was totally unavoidable)one afternoon, I began having Electric power steering problems. It stared off with grinding noises for a couple days and on the day i took it to be checked is when I loss all power steering with EPS warning light engaged. After searching for the part continuously, through manufacturers and auto parts dealers, I was told countless times that it was on national back order. So, weeks passed with no luck and finally found one from a used auto parts which cost me 1k plus labor. About 2 months later, almost same scenario all over again. Loss power steering while driving. Now im back in the same situation again but this time different mechanic has one on order for me but a new steering rack which is now costing me $3000 for parts labor programing and wheel alignment which is needed after replacing rack. Now the insurance adjuster is telling me that from his research this is a huge ongoing problem with RAM trucks. Since 2018 when I got my truck i haven't had any issues until now twice within two months with this EPS rack.Ram needs this fixed immediately. It is a major safety hazard, inconvenience, and a big financial burden that insurance won't cover
Recall Z46 for the High Pressure Fuel Rail. Truck has been down for a month and was told today my truck is still not fixed and they have no clue when the parts will be coming in for the to get my truck done.
Failure of ABS control module with loss of traction control. After researching this issue shortly after having the ABS control module fail on my vehicle I found numerous posts about a faulty ABS module and hydraulic control module ending in part AA. This appears to be a widespread issue with the Ram 1500 pickups warranting a recall.
The contact owns a 2018 Ram 1500. The contact stated that occasionally while driving at undisclosed speeds, the ABS and traction control warning lights illuminated. The vehicle was taken to a local dealer; however, the cause of the failure was unidentified. The vehicle was not repaired. In addition, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the VIN was not included, and the parts for the repair was not available. Another local dealer, Rainbow Chrysler Dodge Jeep (301 River Highland Blvd, Covington, LA 70433) was contacted about the repair; however, parts were not available. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.
The vehicle started rattling currently its not starting i almost crashed a car in front of me, the truck is in jordan am not in the usa and the dodge local dealership refused to do the recalls stating that there is no support for diesel rams they even refused to provide the parts or the software… If this truck is not supported world wide why did they allowed its exportation kindly help me with this
Unconnect / head unit malfuctions in a way that makes driving unsafe. Climate control is unusable, gps malfuctions, radio stations change, phone calls people, mutes/unmutes, hangs up. AC/Heat alternates and turns on and off on it's own. It's incredibly distracting.
Engine failed at 142,000 miles. No prior indications or warning lights. Cam roller failed on cylinder #7 intake causing rod to throw through head cover, and valve to drop into cylinder #7 piston which damaged piston and disable engine. I have been advised that this was caused by the Variable Displacement mode the engine goes into when not under load, for better fuel economy. I have also been advised that this issue is not uncommon for these 5.7 Hemi engines which are advertised to last 200,000 to 300,000 miles. I had to replace engine and loss of use for 4 weeks. Not happy with Chrysler/Ram/Stellantis. I feel mislead/cheated.
The contact owns a 2018 Ram 1500. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the crankshaft position sensor tone wheel. The contact was informed that the crankshaft position sensor tone wheel had delaminated. No warning lights were illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 160,000.
Had the High flow fuel pump Changed and less than 400 miles had a catastrophic failure. Had to pay for a tow was told nothing is under warranty, even though it was caused all by a faulty fuel pump and caused other issues and was told by Stalantis that they do not cover calamity damage had to pay for PCM and injectors. My truck is still not fixed. My engine light is still on, brought it to three dealerships and nobody can figure it out. Also the deaf system is not functioning properly and had it replaced a 20,000 and at 70,000.
Subject: Request for Warranty Coverage Review – Fuel Tank Filling Issue / TSB 14-005-25 I am writing this too you to requesting assistance regarding a persistent issue with my 2018 RAM 1500 SLT (VIN: [XXX] ), which is having difficulty when refueling. The fuel nozzle consistently shuts off prematurely, and in many cases, will not activate the automatic shut-off mechanism. I often have to stand at the pump and manually control the nozzle to refuel the vehicle. As a result, the tank sometimes overfills, spilling gasoline down the side of the truck and onto the ground — posing a serious safety and environmental hazard, including the risk of fire. My mechanic informed me that this issue is covered under Technical Service Bulletin (TSB) 14-005-25, dated February 20, 2025, which states that certain RAM 1500 models—including mine—may have a manufacturing defect requiring fuel tank replacement. According to the TSB, this issue affects vehicles with the 5.7L V8 HEMI engine and either a 26 or 32-gallon fuel tank, built on or before March 16, 2020. My vehicle matches these criteria exactly. However, when I took the vehicle to my local Dodge dealership, they informed me that the repair would not be covered under warranty, without providing a clear explanation. Given that this issue is acknowledged by RAM as a manufacturing defect and involves a potential safety hazard, I am seeking clarification and assistance in resolving the issue as suggested by the TSB guidance for known issue. Any help that you can give me would be greatly appreciated. Thank you for your time and assistance. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
So my power steering is going in and out while I’m driving, making it very hard to steer and keep control of the vehicle. I’m reporting this issue. Because I feel like it’s a safety problem.
The antilock brake light and traction control light is on. also check trailer brake message comes on the vehicle display. I brought it to the dealer and there is no fix for the problem. There were 12 codes related to this issue and the speedometer goes to zero occasionally.
The steering gear failed making steering inconsistent and very difficult as well as dangerous. The issue is not covered under the extended warranty, so FCA gave me a quote of $4100 to fix the issue.
ABS CONTROL PUMP STOP WORKING DUE TO SEIZED ELECTRIC MOTOR BRUSHES ON CARRIERS. NO INCIDENTS HAPPENED BUT IT IS A COMMON FAIL ON THIS YEAR MODEL TRUCKS THAT CAN LEAD TO AN ACCIDENT. AT THE BEGINNING START DOING IT INTERMITTENLY WHILE DRIVING IT TO THE POINT WHERE IT COMPLTELY STOP WORKING AT ALL. DISABLING ABS, TRACTION CONTROL AND TRAILER BRAKE SYSTEM.
while driving the power steering indicator light came on, after 1 mile the power steering stopped working.
On Arpril 4 2025, after dropping off my kids at daycare I was turning left at a 6 lane intersection and the power steering completely failed while turning. This rendered the truck inoperable and nearly caused a collision and stopped right before ending in a ditch. I turned the truck off and then restarted and the power steering started to operate again. I took the truck to the shop and in route the power steering went out again. I was told at the shop and the dealership this is a known concern, but due to my VIN number it does not fall under the recall that has been issued over the power steering failures. I was never notified of this issue prior to 4/4/2025 .
Power steering
The abs keeps randomly disabling and then coming back on. When this happens, the cruise control is canceled which causes a sudden change in speed unexpectedly. Also, the 4x4 gets disabled. I believe the issue is this: hydraulic control unit can malfunction, impacting ABS, electronic stability control, and traction control performance software issue in the Anti-lock Brake System (ABS) control module that can disable the Electronic Stability Control (ESC) system, potentially increasing the risk of a crash.
The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (FUEL SYSTEM, DIESEL) and 23V411000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle hesitated before functioning normally. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
The engine seized up at 52,517 miles on February 28, 2025. It was making loud noises on the freeway and was losing significant power. We exited the freeway trying to get to a safe location and the engine froze. I had the engine replaced and the check engine light came on after 40 miles!
The contact owns a 2018 RAM 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled and lost motive power. The throttle control warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer and was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were on backorder. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 82,000. Parts distribution disconnect.
While being driven, the ecodiesel engine had a faulty ball bearing that malfunctioned inside the engine. This ball bearing then shot through the middle of the engine and out the bottom of the engine. The service technician at our local dealership inspected the engine and compared this to a "bullet under too much pressure due to a fault within the engine." He then said we "were lucky the ball bearing hadn't shot upwards through the floorboards." Not only could we have been at risk, other passing vehicles could have been shot with the ball bearing; this event could have led to wrecks and possible fatalities. The engine was completely destroyed by this defective ball bearing and cannot be rebuilt. No lights or messages appeared after the ball bearing shot through, even though the oil began draining instantly. The truck was pulled over and turned off before all the oil drained to prevent damage to the engine, which was already destroyed without us knowing.
Electric Power steering failure
The contact owns a 2018 Ram 1500. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to two separate independent mechanics who both stated that the exhaust manifold was warped due to a fractured bolt. The contact was informed that the exhaust manifold needed to be replaced. The manufacturer was notified of the failure and was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 77,000.
This is my 2nd complaint...Uconnect never did return my call as they promised they would....now our Uconnect is so bad it makes driving a safety concern. After starting our Ram the Uconnect keeps trying to call a number ....we have no idea what number it is but it continues dialing....we can not turn it off so if we need to drive this vehicle this is what we have to put up with....very distracting...I see many complaints on this website but nothing is being done....we get nowhere with Uconnect even though we have called numerous times...we can not access any of the features from this radio/Uconnect device...cameras...non functioning on the screen....what will it take before someone does something to make the manufactures respond.....as long as NHTSA does nothing....then Uconnect will feel embolden to also do nothing....PLEASE THIS NEEDS TO BE ADDRESSED ..
The electronic trailer brake system, anti-lock braking system, and electronics traction control system lights activate upon driving the vehicle. The cruise control is disabled when these warning lights come on as well. I've been informed by an ASE certified mechanic that the abs control module needs replacement. I've learned this is a known issue for my and similar Ram trucks and that Stellantis has the part on back order while it is in "engineering review". If my traction control, anti-lock brake system, and electronic trailer braking system is affected by a failed abs control module and it is a known issue across many vehicles and the part is in "engineering review" I belief this should be covered by Ram under a recall.
my 2018 Ram Limited 1500 ABS control Module has FAILED at 72045 miles; Dealer tried to order new one and dealer told me that NONE are available and he was told to call back March 20 and they would let him know if any available; Dealer was unable to get a new ABS module AND dealer was not able to put me on a list when new and IF new module comes available; This is a very UNSAFE condition in rainey Houston Tx; I went to brake servicer and he ordered me a remanufactured module; Brake company was unable to install remanufactured because it would NOT accept my VIN during programming;; I think all Ram's need to have a SAFETY recall on this Abs MODULE Problem ! I noticed the ABS module has been recalled on the deisal RAM's
I was driving in a curve when the power steering went out and it took everything I had to keep from have a serious accident with my young grand daughter in the car. It happened immediately without any warning. If I was going much faster it would have been catastrophic Now the steering only works sporadically. Very dangerous and as it turns extremely expensive to repair. It sounds like this might be a very common problem but they are not offering a recall, which doesn't seem right
our radio in our 2018 Dodge ram has delaminated and it makes it now a safety issue...the cameras and other things are no longer available making it more and more a car we can not drive safely...we have contacted UCONNECT and done everything they have asked us to do...and EVERYTIME we call them back we get a different answer...first they were going to escalate the issue to get it fixed...then when called back...it was no we will not fix it...out of warranty they say this time...I am on the phone with them as I write this...each person has such broken English it is next to impossible to understand them.....as this is a widespread problem and others have had this corrected and some of us have not..why has this not become a recall as it is a safety problem...the dealer has confirmed the problem and gave an 1166.74 dollar figure to fix it at the time of 12-02-24...this problem started in early 2024 but would come and go to the point we are in now...totally not working...Mary from Uconnect ram division said a person named Viplove will call me within 1 day...I am not holding out hope as they never call back...so we never get it fixed leaving us an unsafe vehicle...THIS REALLY NEEDS TO BE ADDRESSED....what does it takes to get an issue put into a recall to fix safety issues....a death need to happen...that is way to long..it is now making loud sounds to the point driving is not an option....if you look this issue up on the internet you will see plenty of people complaining about this....Please look into this....please
The contact owns a 2018 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The contact stated that the steering wheel had seized. The vehicle was towed to the dealer where it was diagnosed with coolant intrusion into the engine, which caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 186,000.
We purchased the RAM in September 2024. 5 times since our purchase, while filling the gas tank the pump nozzle has gotten stuck and extremely hard to remove from the gas tank. This last incident was on 2/9/25, prompting us to take the truck into Dodge where it is currently waiting to be looked at. This is a serious issue that needs to be addressed and corrected as vehicles are very expensive to have these types of defects. It took 3 grown men to remove the nozzle from the tank.
Traveling on highway, heard noise coming from the engine. I was close to an off ramp and got off the highway. In the process of getting on the off ramp alarms went off. Turned on the flashers, came to a stop partially on the shoulder. Turned off the vehicle, turned it back on and it started right up. Turned to head into town to get some place safe to check the issue and all the alarms went off again. Put the car into neutral and coasted down the road to a local restaurant parking lot. Once safely parked, I opened the hood and my engine was on fire. I ran to the window of the restaurant to get a fire extinguisher and was able to put out the fire quickly. I contacted my insurance carrier and went through the process of repairing the truck. One body shop got it back up and running. Another shop fixed the cosmetic issues. However insurance would only fix the damage from the fire, not the cause of the fire. The truck has been throwing a code stating the EGR Cooler is not functioning properly. Stellantis sent out an independent investigator, however he wasn't allowed to look at the pictures that the body shop took after the incident. Since the truck was put back together and the cosmetic damage was repaired, he couldn't tell the cause of the fire. This EGR Cooler was supposed to be replaced during the recall (NHTSA Campaign # 19V757000), however I don't believe it was. Currently mine is cracked and supposedly the parts are on backorder. So there may need to be a recall to the recall.
Got 11 inches of snow tried to go to town and my truck wouldn’t move. Snow melted took it to dodge and they said it’s sounds like the clutch plate in the borg Warner 44-44 was possibly going out. A quick search of problems with that transfer case has hundreds of people having the same problem and I don’t off road it or plow snow. Was quoted $7500 to have it replaced. This could cause an accident if driving down the road or down county roads in rain, snow or ice.
Dash mounted control screen malfunctions, and the heater will switch back and forth randomly the radio doesn't function properly, can't control heater or defrosters. If using navigation, it will malfunction and flicker on and off.
The Hydraulic Control Unit (HCU) is malfunctioning and causing the ABS light, Electronic Stability Control and other warning lights to be triggered. The failing HCU initially resulted in loss of ABS and traction control. There has been a recall of 2017-2018 Ram 2500, 3500, 4500 & 5500 trucks and the recall addresses a defect in the hydraulic control unit (HCU) that could lead to the failure of the anti-lock brake system (ABS), electronic stability control (ESC), and traction control systems. Below is the link to the 24V-896 Safety Recall Report: [XXX] This HCU failure causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. Ram settled a class action lawsuit addressing this issue for the above-mentioned vehicles but left out the 1500 series. This is a $2,000 repair that should be a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2018 ram 1500 big horn, began showing lights on dash to fix the trailer brakes, and ABS. The sensors was replaced yet the problem persists. When I called RAM they stated the recall was vin specific. Yet the 2018 ram 2500-5500 were recalled for bad abs system, the 2019 rams 1500s were recalled for the same issue. Ram told me that my truck did display all the issues their recall is doing. That was 3 weeks ago and never heard back from them.
We may have started a claim already reference number 1592940, this is the first I've been able to write out the details. On [XXX] we were driving through South Dakota on the freeway; which was cold but dry and clear with no hazards and within a mile everything happened or about 45-60 seconds First, it was like the gas wasn't getting through because RPMS went from normal to almost 5000. From there, my husband started losing driving power, so he started trying to pull over. Within seconds it seemed to lose engine power as were were pulling over to the shoulder. As we were pulling over the truck gave "loss oil pressure" and then died luckily as we just made it to the shoulder. If my husband had hesitated longer we would have been stalled on the freeway not able to start the truck again. The truck was towed to a local Ford dealership. The Mechanic said it may be a Ram recall but dropped it there and did not continue researching. We called the nearby Ram dealership where the mechanic said over the phone with out actually seeing the truck that is was not a recall. No one else has yet inspected the truck. I first need to know where I'm allowed to go to find an unbiased diagnoses and fair assessment. This was and is the only issue we have ever had with this truck. Maintenance was scheduled regularly, it was well taken care of and only had 110,000 miles on it. We have already had to pay for the towing to the dealership and also the towing from the dealership in South Dakota to home in Washington State to try and get this figured out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Rear backup camera freezes the display or displays blue screen while backing up. Open recall on the year of vehicle but not under this VIN. Vehicle has been doing this for a long time and seems just recently the recall was started. A possibly unrelated issue is happening where the uconnect does “ghost button pressing” cuts heat, turns on ac, changes clock, settings etc. very unsafe as youre forced to turn heat or ac back on while driving multiple times in a short session of driving
The Hydraulic Control Unit (HCU) is malfunctioning and causing the ABS light, Electronic Stability Control and other warning lights to be triggered. The failing HCU initially resulted in intermittent loss of ABS and traction control but now it is a constant issue. There has been a recall of 2017-2018 Ram 2500, 3500, 4500 & 5500 trucks and the recall addresses a defect in the hydraulic control unit (HCU) that could lead to the failure of the anti-lock brake system (ABS), electronic stability control (ESC), and traction control systems. Below is the link to the 24V-896 Safety Recall Report: https://static.nhtsa.gov/odi/rcl/2024/RCLRPT-24V896-3848.PDF This HCU failure causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. Please have the 2017-2018 Ram 1500 included to this recall.
my vehicle started knocking loudly, the all of a sudden I lost power on a 4 lane highway causeing other vehicles to swerve around me. this could have been a accident if the road conditions were icy such as they are in Alberta. I had the vehicle towed to the dealership, the connecting Rods were in the bottom of the oil pan. since this incident I have learned of 2 other Eco diesels that had the same thing happen to them. These people are my friends and close aqauintences. So there must be more if I know 3 Eco diesels personally on my town.
Engine started knocking at 65mph. Slowed to find a safe place to pull out of traffic lane. Before pulling over engine stopped but was able to get completely off the road. My safety was not directly at risk but had to wait at the side of the road for 4 hours waiting for tow. The dealer stated they have no idea what failed. The engine has not been inspected. The dealer told me I would have to pay to have it torn apart to find out what failed. There were no warnings except the engine knock. Oil pressure was normal, was not overheating and no check engine light. My safety could have been at risk had I been trying to pull out into traffic. Dealer has been doing all of the scheduled oil changes and inspections. I thought this may have something to do with recall 66A/NHTSA 23V-411. Dealer stated that could not be the reason as that recall fix is a software update?
I was driving this [XXX] ecodiesel truck and it threw a rod on a sketchy windy road on a mountain pass. I was told 65 mile tow one way, 90 the other; I chose the former (Liberty Mutual said they’d reimburse $20 of my over $250 tow) thanks again! Not.)). Brought it to Ram in Show Low Arizona, Eric McGraw the service manager was terrific and communicated with me as much as he could. Unfortunately, they said the engine was out of power train warranty (I was at 99,840 miles at time of engine failure), “by time not miles.” I had to call FCA directly and get a [XXX] case manager, Josh who was also stellar in my opinion. 9 weeks; 9 weeks without my truck. That’s 7 total payments for it to what? Sit unfixed while FCA struggled with their top leadership? I bought this [XXX] ecodiesel engine because it was a diesel and diesels are notorious for having higher mileage capability; AND THEN to have everyone at Ram to FCA point fingers, shrug shoulders, and keep me waiting at my own expense; was simply intolerable to me. Luckily, FCA told me Ram would cover %65 of the repair (which is generous, but a slap in the face when I bought a supposed long life diesel from one of the top diesel companies in this country, and then to not cover the whole thing? BEFORE 100k miles?! So I paid $7000 out of pocket for this new engine. There was a lawsuit earlier which details how FCA settled in court over this same model “only 2014-2016 models” supposedly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The HVAC controls are part of the radio unit. The radio unit locks up, requiring the battery to be pulled to reset most of the time. When you dont have the radio working you cannot control the HVAC controls including Defrost which can cause a dangerous driving situation or not be able to drive due to fogged up windows. Also many of the vehicle functions such as the auto dim mirror are inoperative when the radio locks up or doesnt not work (black screen) causing a dangerous night situation. lastly, the reversing camera will not work with a non functioning radio display causing a hazard with a full size pickup backing up to others.
2018 Dodge Ram Rebel won't take gas. Keeps shutting off at pump without filling (30 gal tank) took to dealer was told vapor/gas sensor issue - need to replace gas tank $3500 repair! Vehicle has 88000 miles no accidents. I am the original owner of this vehicle
The contact owns a 2018 Ram 1500. The contact stated while driving at an undisclosed speed in rainy weather, the brake pedal was firmly depressed to stop at a traffic light, but the rear brakes seized, causing the vehicle to hydroplane into the middle of an intersection. The contact made a U-turn and continued driving. The ABS, traction control, and brake system warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the ABS module needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 113,000.
I have a 2018 Ram, with the 5.7 hemi. I purchased it new in November 2017. I currently have just over 53,000 miles and began to hear a ticking sound on startup that lessened upon driving but never completely gone and could smell exhaust fumes in the passenger compartment. I took this to an independent service center and they reported that two or the rear bolts have broken off that secure the exhaust manifold and the gasket has been damaged. The mechanic states that this is quite common but not a recalled area from the manufacturer. The repair will cost close to $1,000.00 to repair. I do not understand that if this is a common and well known and documented problem and can be a huge safety risk due to the leaking of carbon monoxide into the passenger compartment, why hasn't this t been listed as a safety recall. I now understand that RAM is also discontinuing the production of the 5.7 hemi engine, are these type problems related?
The backup camera randomly loses the image when backing up. It has happened many times, unpredictable, beginning in October. Then had a period of it happening quite often, now it's only been twice in the last couple of weeks. I have a couple of photos of the screen, but this app won't let me paste them in. I request my VIN be added to the recall for this issue.
The contact owns a 2018 Ram 1500. The contact stated that the vehicle was taken to a dealer where an unknown recall for the fuel pump was performed. The contact stated that while driving out of the dealer parking lot, the vehicle stalled. The vehicle was steered over to the side of the road and was not able to be restarted. The keys were turned over to the dealer and it was determined that the part was defective. The contact had been waiting on the manufacturer to provide additional steps for four days. The manufacturer was notified of the failure. The failure mileage was approximately 147,000.
When fueling my vehicle, whether my tank is empty or half full, the pump clicks off as it would if my tank was full. It can take 1/2 hour to get $10.00 worth of gas in my 33 gallon tank. The pump either stops or the gas bubbles up and spills all over my truck, on me and on the ground. If this were to happen and there was a lit cigarette on the ground or an open flame, a serious life threatening incident could occur. I spoke with someone in the parts department at Bedard Brothers Chrysler Dodge Jeep Ram and he informed me that it’s on “The Bulletin” of potential problems with this vehicle but there’s no recall for it and there should be. I bought my truck in April 2024 and was not informed of this issue and now, as I live in New England where the winters are harsh, I find myself standing in the freezing cold trying to fuel my truck and my family is in the vehicle freezing because it it unsafe and illegal to let it run while I'm fueling it.
Cannot put fuel in tank… when trying to fill at gas station, the pump keeps kicking off and gas spills out the filler neck. This is a common and known issue with RAM trucks and the tanks should have been recalled.
Power steering intermittently stops working while driving.
The contact owns a 2018 Ram 1500. The contact stated while driving 50 MPH, the vehicle lost motive power, and the contact turned off and restarted the vehicle. The vehicle was taken to the dealer where it was diagnosed and determined that the fuel system needed to be replaced. The high-pressure fuel pump was replaced, and the vehicle was repaired. The VIN was not included in NHTSA Campaign Number: 22V406000 (FUEL SYSTEM, DIESEL). The manufacturer was notified of the failure. The failure mileage was 113,000.
Chrysler's 3.0L diesel engine have a high-pressure fuel pump with an open recall on them. A HPFP failure may introduce internally failed component debris into the fuel system and cause potential fuel starvation. In January of 2023, I attempted to remedy the situation with a RAM dealership in Aptos, California. The attached email chain shows that for 6 months, I was unable to receive parts for my 3.0L diesel engine. After a change in job opportunities, I ended up in Palmdale late November 2023, where I continued to pursue remediation at the RAM of the West Dealership in Lancaster. While I do not have a email thread on this, if you visit their store on 43226 10th St W, Lancaster, CA 93534, you find that they have an open ticket for this same recall that has been open since February 2024. I have had an open recall for 2 years now, which has prevented me from receiving a new registration sticker. My current RAM 1500, still has a sticker from 2022 despite me paying for all of my registration requirements. This has led to 3 tickets and a threat from law enforcement that they can take my truck. This has gone on long enough and I am demanded a solution.
The contact owns a 2018 Ram 1500. The contact stated that the infotainment system screen was delaminating, causing the touch screen function to engage different systems independently. The contact was concerned for his safety. The vehicle was taken to an independent mechanic, where the infotainment system was rebooted. The vehicle was taken to the dealer, where the contact was charged a fee for the infotainment system replacement. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.
On [XXX], at [XXX], my 2018 Dodge Ram Eco diesel engaged in fire. At this time, I called 911 and the Fire Department from which I obtained the fire report from respond and extinguish the fire. No police were ever dispatched. After exiting the vehicle, it seems like the vehicle was already on fire due to the progression of the fire already. I recently got the truck back from a local Dodge Dealership Cannon in Westpoint MS due to a high-pressure fuel pump recall. The truck also had another recall for failure of the EGR cooler. Which will result in possible fire according to their recall. Dodge motor company sent out an inspector who took numerous pictures and later determined by Dodge they were not at any negligence due to manufacturing of the vehicle, but unfortunately, I strongly disagree with their conclusion due to the numerous of incidents involving fire reported with the same particular make and model of the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving the power steering stopped working causing the vehicle to become very difficult to steer. Fortunately this happened while traveling in a straight line and I was able to maintain control of the vehicle, but if it had happened in a curve, or leading into a corner, it would have been difficult to maintain lane control. After letting the vehicle sit for 8 hours, I was able to start the vehicle and drive it a short distance before the fault reoccurred. The vehicle sat for two days and after a few minutes of driving the power steering went out again. All fuses on the power connections test as properly functioning. There is a recall covering RAM 1500 trucks from 2013 - 2019 for this exact problem definition, but multiple RAM dealerships that I have contacted state my vehicle does not fall under the recall (per VIN). The NHTSA needs to investigate this complaint and hold RAM accountable to fix the known issue on all RAM trucks. It is not a matter of if, but a matter of when. Loss of power steering can lead to a serious accident. My wife or daughter would not have been able to turn the vehicle had this occurred while they were operating a vehicle in a turn.
The engine ticking constantly as well as an electrical issue with the radio, heating, ac unit, control panel in dash that has all of this in it constantly changes goes haywire, won't let you do anything to fix it. It flips from setting to setting as well as different screens and the cargo lights have a habit of staying on an draining the battery. The engine tick has been like that for i dont know how long but it seems all the ram 1500s have that same tick, the control panel started acting crazy about 2 months ago, the battery being drained this is the 2nd battery I bought in 2 yrs due to this issue. Not sure about the cargo light when that started. It's pretty crappy we use out hard earned money to purchase what we believe to be a great vehicle only to find its made so bad to have all these issues and no recalls on them. I'm sure I speak for all ram 1500 owners ram should take better care of their customers and the issues in which their products malfunction and fix the issue instead of leaving us high an dry, broke down along the road due to poor production. I'd like to see these issues fixed but not on my experience since the issue comes straight from the manufacturer.
I took my truck in because i have a tone wheel that needs to be replaced. my truck is getting recall 66a where the remedy is just a flash of the ecu. my tone wheel needs to be replaced and is covered under recall 73a. ram is not going to cover replacing this known issue because according to them my vin is only getting the code 66a, a known issue for this year truck and motor.
We have noticed for more than a year that the main touch screen of our 2018 Ram 1500 has screen delamination, and, with it, ghosting; i.e., it appears a ghost is touching buttons, as even though we are not touching buttons on the screen, buttons are being pushed all over the screen. We are happy to make the vehicle available for inspection or provide videos upon request. If we have Bluetooth on, and our phone contact list is up, multiple people are called (we have to make sure we do not have Bluetooth enabled when we are in the vehicle). Sometimes, when we are driving, the rearview camera will turn on. We no longer listen to the radio, as it is impossible to keep the same station -- the ghosting jumps from station to station. In addition to being extremely distracting, it recently became a safety issue. We live in Wisconsin, and in July 2024, we were driving on the interstate during a pop-up thunderstorm. We had the defrost on because the windshield was fogging up, and suddenly, the touchscreen went crazy. It turned the defrost off, flipped to the radio screen, and then switched to the rear camera, all while the windshield quickly fogged up. It was at this moment that we realized this was now a safety issue, as we were in heavy traffic on the highway during a thunderstorm, and we couldn't see anything. Our dealer is aware of the issue, as multiple other Ram trucks have experienced similar issues. A simple Google search of "Ram screen ghosting" leads to hundreds, if not thousands, of posts about the same issue. The issue first appeared about 18 months ago, in February 2023, when the truck had approximately 45000 miles on it. It now has about 60000 miles on it.
Electric power steering rack and pinion failed during Hurricane Helene leaving my wife, [XXX] , my mother-in-law, and myself stranded on the side of the road. Thankfully it failed while we were stopped waiting to cross a flooded bridge rather than while driving down the road. Truck was towed after sitting for 2 weeks. Rack and pinion was disassembled and inner belt that connects the electric motor to the steering gear was found to be destroyed. Research shows that electric power steering issues are not uncommon on Ram 1500 trucks manufactured since 2013. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The radio/HVAC screen is malfunctioning. It still works but the screen is delaminating and the screen thinks that someone is touching the screen and there is no control over what it touches or controls. Radio is working but the channels change so fast by themselves that you cannot listen to anything. Cannot change any vehicle settings - such as lighting. Same with the HVAC system. When i click into the climate controls, the screen controls itseld doing whatever it wants. I have no control over the climate. THIS IS THE SAFETY ISSUE. If i am driving my vehicle and my windshield starts to fog up, my defroster is not accessible. I can hit the physical defrost button but there is no saying if the screen will not click the defroster off by itself. This puts myself and all motorists around me at risk if I cannot control a fogged windshield. I get distracted while driving trying to force the climae control to stay on my selected setting when it is to no success. I brought this into MIG Chrysler Dodge Jeep & Ram in Bellefontaine Ohio and they confirmed the problem and quoted me saying, "vehicle needs a replacement radio". I will upload a copy of this quote. We have police in the family that has seen the issue and they are also concerned of the safety hazard this presents. I would be happy to obtain a letter from the local PD and my insurance about this matter. No warning lamps or messages. I noticed a while ago that my screen looked like it was bubbling or delaminating but it never caused issue until one day the screen started clicking around like crazy on its own and has done it ever since. I started to look up forums for this issue and this sounds to be an extremely common issue in 2018 Ram's. My good buddy also has an 18 Ram and has the same issue, although, not as severe.
My 2018 Ram rear turn signals intermittently work. They can be working and the in the middle of a turn stop working. They may not work at all on any given day. They may work all day. Has been looked at. Not short in wiring, has good solid connection, just intermittent working
Due to screen delamination - While operating the vehicle, the central monitor cycles repeatedly through different functions, and actions, including but not limited to: calling multiple people using phone connected to vehicle by Bluetooth, changing the directions/stopping navigation, showing the back up camera, changing radio stations, change environmental controls. This is a significant safety issue as it is very distracting to the driver of the vehicle. Solutions like turning off the screen are not effective due to screen delamination - it prevents the screen from fully turning off as the trips the touch screen function restarting the screen. When the issue was raised with the delearship and noted as a significant safety issue - the dealership advised that it was not a safety issue and identified it as "the radio needing to be replaced". This is a known and documented issue with this year, make and model of vehicle. This is an ongoing issue.
Electronic rack and pinion failed with 128,922 miles. From what I have read online that is too low of mileage for electrical rack failure.
DODGE IS NOT SUPPORTING THEIR 2018 RAM 1500 ABS CONTROL MODULE. Once the warning light appeared the vehicle becomes unsafe to operate as the brake fluid distribution is compromised. The Dodge dealers do not have the replacement part and don't expect the part until later in the year. A call to MOPAR resulted in finding out their are 're-engineering' the module and replacement parts are not available until 4th quarter of this year. My vehicle is inoperable and the manufacturer cannot supply the required part, but no RECALL has been issued, although there is a recall for 2019-2022. RAM trucks are non-operable all over America and Dodge is not supporting their customers, nor seem to care.
My truck only has 89,000 miles on it and yet it sustained a $5,000 engine malfunction. The engine was overheating and it turns out, that the cylinder heads failed. I have found this to be common with the 3.6 L engine that I have. This problem also led to the water pump failing and cylinder heads to need repaired. Basically the entire engine except the engine block is being repaired. The engine overheated multiple times. The first time I had the thermostat replaced. The second time it was low on coolant and topped off. Bu the 3rd time, they were able to diagnose this hiding problem that they said is extremely common in ram trucks with the 3.6 liter engine.
The contact owns a 2018 Ram 1500. The contact stated that while driving 25 MPH, the ABS warning light along with several other unknown warning lights. The contact stated that the brake pedal was depressed and seized. The vehicle was driven to the dealer to be diagnosed. The contact was informed that the front wheel hubs needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 141,000.
The UCONNECT touch screen began de-laminating several years ago and was reported to the local dealership that services my vehicle, but they discarded due to warranty status. However now it is randomly detecting a 'touch' on the screen. While this is somewhat just an annoyance when using the radio, nav or apple car play, this is also used to control the vehicle settings including many of the safety features making this a critical component of the safety system of the vehicle. A malfunctioning touch screen should be considered a critical defect in terms of safety in most modern vehicles. I have noticed there are other complaints about this as well in public forums and on the NHTSA site.
The contact owns a 2018 Ram 1500. The contact stated that water was leaking into the cabin from the rear center 3rd brake light. In addition, the contact stated that the moisture from the leaking from the 3rd brake light caused the front windshield to fog up and obstruct the view while driving. The contact stated that the screws used to hold the seat down was rusted due to the leak. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,000.
With in only a month and a half of buying the vehicle the suspension system goes to exit/entry height and will not increase in height even though the compressor is on
The contact owns a 2018 Ram 1500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a cracked particulate filter. The contact was advised that the particulate filter needed to be replaced. The vehicle was not repaired. The contact was informed that the part to complete the repair was on backorder. Additionally, the contact stated that the vehicle was consuming an excessive amount of coolant. The contact stated that the coolant level was over one gallon low within a two-week period. The vehicle was inspected for leaks, and it was confirmed that there were no leaks found. The vehicle was not diagnosed or repaired for the failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2018 Ram 1500. The contact stated that upon inspection it was discovered that the plastic components inside the headlight housing had melted in the front driver’s and passenger’s side headlight assemblies. The vehicle was taken to the local dealer who was unable to determine what caused the components to melt. The contact was informed that the driver's and passenger’s side headlight assemblies needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 50,300.
Infotainment system within the car will randomly touch the screen and make distinctive changes that alter the cars driving state. Has called SOS system multiple times. Changed climate control settings and opens up backup cam while traveling forward and not in a parking state. Causes a distraction within the car for the driver and the passengers, and could potentially have harmful driving effects, including switching transmission settings or changing driving at all. I have a video that shows what is happening. No picture will do it justice.
The contact owns a 2018 Ram 1500. The contact stated while driving at speeds above 80 MPH, the vehicle started to shake, the engine overheated, and the vehicle stalled. The vehicle was towed to the local dealer and was diagnosed with a faulty battery. The battery was replaced; however, the failure reoccurred. The vehicle was towed to a second dealer, but the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 95,000.
My warranty work is being delayed until my warranty expires. The dealership said I could take my vehicle to another location, but that would mean leaving it there for several weeks just to get it inspected. This other dealership is about an hour away, and I live alone, so this isn't feasible. Am I really expected to accommodate the dealership just to get them to honor my warranty? The engine is ticking at idle, which I understand could indicate a failing engine. My truck also has a transmission issue—it slams into first gear when coming to a stop. The dealership looked at it early this summer but said I’d be without a vehicle for a significant amount of time if I left it, and they didn’t offer a loaner. This truck was originally purchased for $38,000 and came with a Certified Pre-Owned (CPO) warranty. Additionally, the headliner leaked within the first few months of ownership. The dealership (Champion Ram of Athens, Alabama) tried to get me to pay a third-party contractor for the repair, but it was clear they were trying to sell me unnecessary services, so I declined. I took it to a body shop friend, who found that the cab seams were leaking due to what seemed to be a manufacturing defect. This issue causes moisture to affect the 10-inch Uconnect system, which malfunctions when exposed to water. My warranty expires very soon, and it feels like they're just trying to avoid fixing these issues. The truck currently has around 93,000 miles on it. Please help in any way you can, because getting help from Ram has been like chasing a chipmunk!
The contact owns a 2018 Ram 1500. The contact stated that while changing the passenger's side rear wheel, the vehicle was lifted by the jack. The contact stated that the gear shifter independently shifted out of gear, and the vehicle moved forward and fell off the jack. The contact stated that he was underneath the vehicle when the failure occurred. The contact stated that the tire stopped the vehicle from falling to the ground. The contact stated that the vehicle had been parked for two days and sitting on a flat tire. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 77,130.
The contact owns a 2018 Ram 1500. The contact stated when he first started the vehicle he observed that a red steering wheel with an exclamation point was flashing on the instrument cluster. The contact stated that when he had shifted the vehicle into drive (D) and was turning the steering wheel to drive onto a street onto the street the steering wheel was locked. The contact turned the vehicle off and on several times and was able to regain power steering functionality. The contact stated that the failure was intermittent but was now an ongoing failure. The red steering wheel warning was no longer flashing as was constantly illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the power steering gear and a printed circuit card needed to be replaced. The vehicle was not repaired. The contact had researched on line and related the failure to manufacturer recall number: VB9 - Electric Power Steering Gear (Steering) The manufacturer was informed of the failure. The failure mileage was 77,825.
Intermittently loses ABS, traction control, and cruise control. Now throwing multiple error codes but does not "store" any codes. Lights/warnings/chimes are intermittent and random. Windshield wipers will intermittently come on as well. This is a known problem with these vehicles. Most recently randomly throws service shifter codes and vehicle shifts into neutral with no warning. The shifter has been replaced with no remedy to the problem.
Our truck only has 70,000 miles on it. My husband is a mechanic and has taken very good care of the truck. While traveling a few weeks ago the truck just started to miss and died. We lost all power. I am still under warranty thankfully. But I have read about all of the engines issues that are happening with this year and model. When is something going to be done about the engine failure? We could have died if we were on a busy highway. This is a very dangerous issue. I won’t know what the issue is until I get it to the dealer. The issue is not coming up on the scanner that is used by the automotive shop that my husband works at. I really think that is an issue within itself also. Does someone have to die to be able to get this resolved? I am now thinking I will sale my vehicle when it gets fixed. I can’t take any chances as we just bought a camping trailer and I can’t imagine breaking down towing that. I’m going to be the big loser in this situation as I will probably lose money selling it. Please step up and help us owners out with the known issues about this vehicle engine issues and issues the proper recall.
Intermittently loses ABS, traction control, and cruise control. Now throwing multiple error codes but does not "store" any codes. Lights/warnings/chimes are intermittent and random. Upgraded parts to repair are unavailable. This is a known problem with these vehicles. Most recently randomly throws service shifter codes and vehicle shifts into neutral with no warning. Main vehicle computer has been replaced, did not remedy the problem(s).
Crank no start and vehicle stops running.
Radio Delamination, safety issue, loss of control features, backup camera turns on, making unwanted phone calls
I bought my ram 1500 in January 2019 brand new from the Sahara Dodge in Las Vegas. I have been up to date on my services and have brought the vehicle in to a Dodge dealership if i ever had an issue. It currently has approx 78k miles on it. ON [XXX] I was driving on the freeway going approximate 65MPH and my truck started shaking really bad. While it was shaking I started to see oil spraying from my engine. As I was trying to slow down my truck just shut off in a travel lane and NHP troopers had to push me out of oncoming traffic… thankfully no one was Injured. I had the vehicle towed to desert 215 superstore dealership located at 8030 Rafael Rivera Way, Las Vegas, NV 89113. The service advisor did not call for several days, so I contacted the manager Derek Davis. Derek advised me that my crankshaft had snapped in half, causing a piston rod to snap, which poked a hole through my engine. I need an entire new engine. I do have a recall on my vehicle 66A (reference the crankshaft sensor) which i tried to get repaired but I was told to wait by the prestidge Dodge dealership in Las Vegas because i had two recalls on my vehicle and they had to order the parts. This power train failure is directly related to the recall I had with the crankshaft sensor. With several weeks of me calling for updates, the service advisor asked me to provide service records to provide to “corporate” to see if they will cover the repairs. On 7/23/24, service advisor James Cruz called and told me that they are not going to cover it. I asked “even though I need a repair directly related to the recall” and he said yes. He then provided me the phone number to ram cares to call them directly. On 7/24/23, I received a phone call from Chrysler corporate and provided all the information to them, but they are telling me the dealership knows what to do with “recall repairs” but she is still trying to find out… The dealership is extremely hard to get information or help from. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ram 1500. The contact stated while driving at undisclosed speeds, there was an abnormal ticking sound coming from the vehicle. The contact stated that while the vehicle was inside the garage, the contact noticed an abnormal exhaust odor. After inspecting the vehicle, the contact became aware that the exhaust manifold bolts were fractured. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the manifold and bolts needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 98,000.
The contact owns a 2018 Ram 1500. The contact stated that while driving at various speeds and turning the steering wheel to the left or the right, the power steering functionality was inoperable. The contact needed to use both hands to turn the steering wheel. The steering wheel would continuously turn in the opposite direction. The steering wheel was extremely difficult to turn. The service power steering message was displayed. The contact viewed a video regarding the lower steering shaft u joint. The contact used a tester and checked the fuses. The contact called the local dealer and was informed that a diagnostic test was needed and that the repair would be an out-of-pocket expense. Additionally, the contact was informed that the vehicle was out of warranty and there was no recall associated with the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 99,899.
While driving down the highway I lost my power stearing. The power stearing keep going in and out from 10 mph to 50 all speeds.
On 07/11/2024 while driving my 2018 RAM Ecodiesel at highway speeds, a warning light came on that said "Service Power Steering" and my electronic power steering (EPS) completely stopped working. This caused an extremely unsafe situation as I was traveling at roughly 65mph in moderate traffic and had to perform an evasive maneuver to keep from colliding with the vehicle next to me and pull my vehicle to the side of the road. I have an appointment with a local RAM dealer today 07/15/2024. Vehicle available for inspection upon request.
The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Ram 1500. The contact stated while driving at various speeds, the vehicle made an abnormal sound. The vehicle was taken to the local dealer, where it was diagnosed that the exhaust manifolds were leaking due to fractured exhaust bolts. The dealer replaced the two exhaust manifold gaskets and bolts. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 99,000.
Sudden and complete loss of the electric power steering system. As I was entering a corner the steering wheel felt like it was almost locked, Incredibly hard to steer and barely managed to stay on the road. Had I been going any faster I could have been seriously injured or crashed into other drivers. Unable to fix vehicle as well, the steering rack is unservicable and on national backorder.
Uconnect screen is delaminating and causing phone calls and radio channel spontaneous changing as well as affecting maps while driving.
The contact owns a 2018 Ram 1500. The contact stated that while in reverse(R), he observed a loud noise emanating from the engine compartment. Additionally, the steering wheel failed to move as needed. The vehicle was towed to a dealer where it was diagnosed and determined that that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 23,000.
The contact owns a 2018 Ram 1500. The contact stated that when the fuel pump was on the high setting, fuel was spilling. While on the lower setting, an abnormal clicking sound was detected. There were no warning lights illuminated. The contact called the local dealer, who informed him about a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.
I have been having issues with my EGR, Dealership states there is a leak and ordered parts for repair that will cost me $2000 in repairs when parts come in. The engine light comes on almost every month and I loose power until I take it back into the dealership and they clear the code and state that they are still waiting on the parts to repair, Ordered parts should be delivered in October 2024. I have checked and this has been a recalled part previously and apparently repaired before I purchased the truck. My concern is with the loss of power when the engine light comes on and has been diagnosed that this is due to the EGR leak that it could cause an accident.
The contact owns a 2018 Ram 1500. The contact stated that on several occasions while the vehicle was turned on and while driving at various speeds, the infotainment screen randomly moved to another screen inadvertently without being touched. The vehicle was taken to a dealer where it was diagnosed that the radio needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,800.
Been trying since Feb 2024 to get my truck fixed but I call dealer and they take my name and never call bacl
The contact owns a 2018 Ram 1500. The contact stated that while reversing, the back-up camera intermittently malfunctioned and displayed a black screen, causing a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V398000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 40,000.
NA
My EGR has failed. There was a recall for the exact part in 2020 and a new EGR was installed in April of 2020 required by the recall. My new EGR now has a fatigue crack in it and the new part needs to be replaced. When I inquired about a replacement, I was told that a replacement would have to be covered by me and not the dealership or Stallantis. I respectfully disagree. Why replace a part under suspicion of failure and potential hazard and still have the same problem with the new part. I would argue that the problem remains and it needs to be corrected.
The uconnect/multimedia system sporadically and unpredictably goes haywire while driving; changing vehicle settings, making noises, and rapidly switching screens or even dialing 911! This is distraction and a nuisance while driving which takes a drivers attention from where it should be. Please investigate as I've heard it is a widespread problem with the 4C NAV system.
I bought a 2018 Ram 1500 and every time I would go to the gas pump It Gets air bound and doesn't fill up it takes 20 minutes to fill up my tank they put a new gas tank a new neck and everything else and it still does it
I choose "other" because you don't have their uconnect system listed as an option. I few years ago the radio began channel channels randomly every once in a while. This would usually stop once the vehicle was shut off and then restarted. It was so infrequent that it wasn't that big a deal. Then it started happening more frequently and I went online to the Ram forums and found that tons of people were reporting the same issue. I found out from these forums that the touch screen was delaminating. Sure enough, I could see that on my screen at the top. I had seen it before but I just thought it was a cosmetic flaw and I didn't connect it to the random radio changing. That delamination is now half way down my screen. If it was just the radio changing channels I wouldn't be contacting you. However, during the past 2 weeks the uconnect system is randomly showing my back up camera, turning my heated seats on, and randomly calling people listed in my phone contacts. More troubling is that it has called 911 on five different occasions. I have been able to cancel 2 of them, but the other 3 would not cancel even when I hit the cancel button on the screen. This is the safety issue.....my attention is being taken away from driving and trying to stop 911 calls from being randomly made. I have found no option to disable the uconnect system so I have to deal with this every time I am driving now. The vehicle has less than 50,000 miles on it. If this was a unique situation I would accept that I am out of warranty and need to fix this myself, but this is not unique. This exact same problem is happening on a ton of Ram vehicles and the manufacturer needs to step up and fix a flaw in this component. I have been in touch with Chrysler for the past week and they told me they will reach out to me on May 14th and let me know what they can do. I believe your agency should step in and require a recall for all affected owners.
I bought this Dodge truck in 2018 from a certified Dodge Dealership in California. On March [XXX] this year around [XXX] I was driving on the freeway when experienced an engine stall, had to move the vehicle to the shoulder and almost got hit by a semi-truck. Got the car towed to the nearest Dodge dealership where the car was later inspected by a certified service advisor. He stated that the reason for the engine stall was a rod bearing failure. After looking it up on NHTSA's website, I found out that there were 2 open safety recall for this truck which Dodge has failed to notify me about and get it fixed. One of the open safety recall is: 664- LOSS OF CRANKSHAFT POS. Although a failure in the crankshaft position can usually not directly cause damage to the rod bearing, If there is a failure in the crankshaft position sensor, this can lead to synchronization problems in the engine and If these conditions are severe enough and persist for an extended period, they can eventually lead to engine damage, including damage to the rod bearings. I've contacted Dodge directly and they refused to provide any assistance for this matter and closed the case alleging that the truck is past its warranty and there is nothing they can do about it. The cost of repair is over $33k which I absolutely cannot afford to pay. Insurance company won't cover it either because it was a 'mechanical breakdown'. Upon talking to the California Department of Consumer Affairs, they advised me to contact the NHTSA regarding this matter. Thank you so much in advance, I hope you guys can help me fighting this case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Abs and traction control lights on and stop working
Magnetic tone wheel. Driving on the interstate and the truck stalled and would not restart. Had to get it towed.
Occasionally after driving 15-30 minutes my dash gives me a quick "auto park brake disengaged" notification and my speedometer goes to 0 while I'm driving, then everything goes back to normal. (Event happens approximately every 3rd to 5th time I drive the vehicle) An additional event has occurred after driving a while my entire dash and screen will blackout as well. I've researched the internet and found that numerous people have the same issue or similar. I've gone to Dealerships and get no help whatsoever, they act like I'm wasting there time and basically ignore me, they said since I can't make the issue happen they can't look at it. I've read the same responses across the internet by other 2018 Ram 1500 owners, it's obvious we don't have a voice to this safety concern. Please look into this matter before someone gets hurt. I've owned the truck for approximately 2 months, I bought it from a dealership, the truck is in excellent condition with no major repairs. Definitely an electrical/computer issue.
In June of 2023, I was driving home and the vehicle became unresponsive, but still powered on. I was able to steer it partially to the side of the road. The gas pedal was unresponsive, all electrical was unresponsive and it also would not turn off. I called my husband, when he arrived about 20 minutes later we were finally able to turn off the truck, but electrical was still unresponsive so the windows would not roll up. I had just gotten off the freeway, about a mile, and was lucky to be in a residential area or I would have been unable to drive on the freeway. This is a major safely issue and I also had my 9 year old daughter in the truck with me. No warning messages or any symptoms prior to the problem/failure. We called and had it towed to our local trusted mechanic, Gray's Tire and Auto. It took about a month for Gray's to figure out the problem. They were also in conversations with the local RAM Dealer who did not know how to fix the problem. It ended up being recall [XXX] that was the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
U connect screen delaminating, and screen has gone blank.
The vehicle turns on and off by itself and the radio and ac also started to turn on and switched between hi and low and the radio stations kept switching stations the power lock window buttons in times worked other times it would be stuck and didn't work. The key fob was switched to a new key fob however the problem persist the vehicle came to a sudden stop and shut off in the middle of the highway while driving causing all the electrical system in the vehicle to activate the alarm going off the anti lock brake on and the vehicle lights and vehicle turning on and off. I am concern with my safety and the public safety as this vehicle shut off while I was driving this could have cause a major accident if I were driving at regular high speed in the highway this could have caused total lost of control of the vehicle I had to get it towed to the dealer for service. The dealer fails to conduct a proper electrical diagnosis on the vehicle stating the issue is the key fob which was switch for a new one however this happen same day the key fob was switched which means the key fob was not the issue there is a major electrical issue that needs investigation this vehicle should be off the road or salvage no warning lights prior or after the incident the date it started which was on March 13,2024 the car was brought to service and released on April 3, 2024 and after changing key fob the problem continues and on April 4th the vehicle shut off while driving without warning. The dealer who sold the vehicle can not figure out the issue as a proper diagnosis has not be made by them and they continue to fail to fix the issue.
My radio screen started delaminating.My radio keeps switching by itself without touching screen.
The contact owns a 2018 Ram 1500. The contact stated that the vehicle was taken to a dealer to be repaired under an unknown NHTSA Campaign Number. The contact stated that the vehicle was involved in a collision with the previous owner and was deemed salvaged. A dealer was contacted. The vehicle was not diagnosed or repaired. It was unknown if the manufacturer was contacted. The failure mileage was 60,000. No further information was available.
The rack and pinion steering system has to be replaced on this 2018 Dodge Ram 1500 truck for the second time with less than 80,000 miles on the truck. The steering is very loose and it is hard to keep the truck from weaving while traveling down the highway which makes it very unsafe to drive at high speeds. There are numerous complaints about this issue on these trucks, and there is a recall on other heavy duty Dodge trucks but not this model but there should be a recall. This part will cost over $3,000 to replace, that's over $6,000 dollars for this truck in less that 80,000 miles and 6 years old. This is totally unacceptable for a truck this costly. Dodge Must do something to resolve this issue once and for all. Thank you for your attention to this potentially deadly issue, it will be just a matter of time before numerous accidents will happen because it is unaffordable to fix this problem every 3 years. The part is warrantied for only 2 years but the failure starts happening after that time frame and continues to get worse. My family members wont even drive this truck because of it being so unstable on the road. Please seriously consider this matter as a priority as there are so many of these trucks on the road. Something has to be done very soon. Thank you.
Why? since 2022 have I been getting Safety recall notices concerning the HPFP (high pressure fuel pump) on my Ram truck and the dealer says there are no parts available to do the repairs. I have been to 3 dealers since 2022 and all three say the same thing, FCA/Stellantis/Dodge doesn't have the parts. The most recent recall came on [XXX]. Recall notice [XXX] I called Douglas Jeep Dodge Ram in Venice, Florida and was told they can't help me. As of now the Truck has no issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have been getting regular mailings from Fiat Chrysler warning about the safety danger regarding the High pressure fuel pump for almost 2 years now. When I contact the dealer I am assured they will fix it when the fuel pump "grenades", but as long as the truck is running I shouldn't expect anything to be done. I have no fewer than three notices for the fuel pump and at least two for the "loss of crankshaft position" with no indications that anything will be done soon. Doing the math it looks like I can expect to be driving a safety hazard around for at least another 3-4 years and trying to sell it, like this, is unlikely. It may be a voluntary recall but it is a reflection of involuntary repairs and the fact I continue to get notices from Fiat Chrysler about how important this is shows that they are only going through the motions of safety and customer service.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
See attached complaint letter
Recall was issued on June 9, 2022. As of today, 3/18/2024, this recall has not been fixed. Dealer claims: "Waiting for parts". Recall letter states: "Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning". Great! Good to know! And they can't fix it! What can you do to help me and many others with this issue? Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine, throttle control, and other unknown warning lights were illuminated. The vehicle was able to be restarted but went into Limp Mode. The vehicle was taken to the dealer, and the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 120,000. Parts distribution disconnect.
I bought my vehicle 10 months ago the Ram 1500 rebel 2018 without knowing its suspensions issues when the cold weather started my air suspension issues started I wen to the dealer they couldn’t do anything about the price to fix is to much to pay at once out pocket for something much rams rebels go through in this case mine the worst part when I did the oil change and alignment the dealer stated that my suspension was to low to do an alignment I have to fix it first and then do the alignment and now if I don’t fix it I have to drive my car unsafely trough the road when honestly I think is something the manufacturer should fix or give me a discount for it’s manufacturer defect that all rams rebel go trough my front suspension is very low and that’s stoping me to get my alignment i never mistreated my car or even press the air suspension button to lower it it just happened when the cold weather started I think is something the manufacture could help me with or at least give me a discount or recall on the vehicle thank you.
While driving I heard a noise from the engine there were no warning lights on then I heard a bang and a warning light for the electronic service of the throttle light came on the truck I was driving was on the highway and the truck slowed right down I was barely able to get it off the next exit and was told by the dearlship a rod blew through my engine Block
The contact owns a 2018 Ram 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact noticed a loud popping sound and the vehicle jerked. The vehicle was driven to the place of employment. At the end of the workday, while the contact was driving and approaching a stop sign, the brake pedal was depressed, and the contact heard two loud bangs. Additionally, the vehicle jerked abnormally. The vehicle was driven to the residence. The contact parked the vehicle, and the vehicle was turned off. However, the vehicle rolled backwards. The parking brake was engaged to prevent the vehicle from rolling backwards. The vehicle was towed to an independent mechanic where it was diagnosed with rear differential failure and the front axle and full rear differential needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown NHTSA recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,605.
This is a big problem for a lot of vehicles. These trucks don’t fuel well causing fuel to spill out of filler neck on ground or in my case all over me.
Truck has zero warning lights, zero visible issues, nothing is "wrong" with the truck. However, the truck runs horribly. It is terrifying to drive. Anything over 35mph is scary. It drives like the back wheels are about to come out from under it. The truck violently shakes. Sometimes it accelerates, sometimes not, randomly downshift, random upshifts, random power loss, randomly the breaks stop working. The radio has became such a problem that not only can I not use the radio, i cant use the navigation, back up camera, the apps, climate control, settings, nothing in the control unit. Cant even update it because it wont stay on one screen long enough, nothing. The unit bounces around from one tab to another. Its confusing the trucks computer system and has reset itself while on a lift getting serviced. The transmission is running hot, the cooling fans don't know if they should be on or off because the radio unit changes all the controls so quickly. The volts on the dash are always at or about 3/4 of the way up and continuously bounce because of the system always changing. I have 52 transmission codes because the system is so confused but no one will touch it because its an 8 speed and not serviceable. And all the components are working.... they just do not work together. There has been several recalls for this make and model but all for the diesel, I believe it goes further then just that.
I filed previously. The truck just lost power, I was on highway fastin fast lane. Lost power had to cross 3 lanes of high speed traffic. Dangerous. The tone wheel broke. I had to get towed to repair shop 3/8/23, mileage 38171. No parts available till 4/21/23. No rental car? Stranded. NHTSA issued recall. I tried several times to get reimbursed for repairs $1,168.90. I just get the run around. It still needs software update. Then there is an outstanding recall X46, no repair options. Nothing available. I don’t trust Dodge.
I have an ongoing issue with my Ram pick up, granted it's not a safety issue but an known issue by Chrysler. My issue is with the radio delaminating. Again it's a known issue so well know that when I described the issue the tech behind the desk called out a diagnosis without even going into the vehicle. My truck was purchased used in Michigan but was originally purchased new in Canada so when I went to address the issue the US FCA Chrysler stated it's not their problem it needs to be addressed with FCA Canada. I contacted FCA Canada and was told it's not their responsibility I need to contact the US FCA Chrysler because I am not a Canadian resident. Again, I contacted US FCA Chrysler and was told they could not help me. This is a known issue, I don't care where the vehicle was first sold I just want my vehicle fixed. This issue has been proven to be in both markets, why will nobody take responsibility and do whats right for the customer.
Our ABS Traction control light as well as the emergency brake light are illuminated at all times. Along with the traction control. The message states to service braking system - service trailer braking system with an audible ongoing chime. Dealership won’t fix this stating dodge will not sell them the necessary part because it is a faulty part. This is a safety issue. We live in Wyoming where we get an incredible amount of snow. After researching this issue it has become apparent we are not in a minority - there seems to be dodge owners across the county experiencing this exact issue to no avail. No recalls for this very prevalent issue. I have filed a case with dodge cares and I have had no contact.
Exhaust manifold bolts are breaking, warping my manifold and creating exhaust leak. Its been confirmed by a service center.
Started experiencing a misfire shaking on my ram 1500, took it to the shop for a cylinder 5 misfire, the truck has 67,xxx miles, they're saying it was cylinder 5 lifter failure, apparently also camshaft. From what I've read online this is a reoccurring problem, why would someone want to pay 30k+ for a truck or car that won't last more than 70k miles... now the dealership says they don't know how much money its gonna cost and the camshaft is back ordered..
When trying to fill my tank with gas, the pump would automatically shut off. In order to fill my tank, I would have to pump the gas very slowly. This takes 15 minutes or more to fill my take. I checked to see if there were any recalls, however, there were 0 recalls. There were no warning lamps or other indicators associated with this problem.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
manufacture won't bother to find fix for recall 22v-406 for 1 and 1/2 years
The contact owns a 2018 Ram 1500. The contact stated that while her husband was driving approximately 50 MPH, the vehicle lost power functionality and was difficult to steer. The contact stated that the failure almost caused two accidents. The contact's husband was able to avoid the accidents and drove the vehicle to a safe location and parked the vehicle. The contact's husband turned the vehicle off and restarted the vehicle and the vehicle was driven to the residence. The vehicle was towed to the dealer where the contact was informed that the system had reset itself and the failure could not be duplicated. The vehicle was not repaired. The contact also stated that the vehicle was scheduled for another diagnostic appointment in several days. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to have another diagnostic test performed. The failure mileage was approximately 64,000.
The contact owns a 2018 Ram 1500. The contact stated while driving at various speeds, the electronic power steering failed, causing the steering wheel to be very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer was notified of the failure and a service appointment was scheduled. The manufacturer was not yet contacted. The failure mileage was 200,000.
In the last 12 months my engine began to have a ticking sound which started out as a slight ticking to now a loud ticking sound. I am afraid that it may lose power or fail all together. I could be driving in heavy traffic or cause a chain effect of crashes. This vehicle is my primary "good" vehicle that I drive. I will be taking my truck to the dealer very soon for inspection.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Unable to add fuel from any service station pump without the pump stopping many times. Unable to achieve a full tank of fuel. This is a known issue with Ram trucks and there are many complaints about this issue residing on the internet. This is a very unsafe situation, and the manufacture should correct this issue.
The driver-side seatbelt material ripped in half so there is no longer a seat belt on the driver's side of the vehicle. One week later the passenger side ripped in half in the same spot on the belt. Neither have been repaired or replaced due to lack of money and because there was no accident insurance will not cover them.
Catastrophic failure of the engine. Per dealership investigation, one of the rods broke off the engine. It can be inspected at Lithia Chrysler Jeep Reno, 1050 E Plumb Ln, Reno NV 89502 (775) 501-8593. I was traveling approx. 70mph on [XXX] freeway; terrible banging sound that stopped and lights came on the dash with instruction to shift to P to restart so I knew I had lost power. Fortunately I was on a downhill grade and traffic fairly light. I was able to coast off the freeway and park on a shoulder although braking was impaired and frightening. My life and my son's life and those of people in cars around us were put at risk by this failure. There had been no indications of issues prior to the failure. The truck has had all the required services although I see there are 2 recalls that have not been addressed and I don't understand why since the truck has had multiple services since the recalls; I thought those were taken care of when the vehicle goes in for a service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power steering was intermittently working for a period of time. One day while driving the power steering failed entirely. Was able to get the vehicle to a RAM dealership where it was confirmed that the entire electric power steering rack had failed and needs to be replaced. Parts are on back order with no anticipated delivery date. Part order was placed a month ago and still no updates.
The rear window is defective from the manufacturer. My vehicle is taking in water from a faulty design where the window drain does work and pushes water back into the vehicle. I have young kids and there is mold everywhere. The MOPAR agent admitted the window is defective but only some of the VINs were offered a free replacement. Clearly, they didn't identify all vehicles because there are numerous complaints on forums and on NHTSA website. Please do the right thing and issue a recall and give your loyal customers their money back for your faulty design. In addition, there is no ETA on the replacement glass which means that this is a widespread issue and MOPAR can't manufacture enough replacement rear windows.
The contact owns a 2018 Ram 1500. The contact stated that the navigation system was dialing numbers independently. The contact stated that the air conditioner and heater were independently activating and deactivating. The vehicle was taken to the local dealer, who determined there was no indication of delamination to the screen. The vehicle was repaired. The manufacturer was contacted. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 38,472. VIN tool confirms parts not available.
At 36,000 miles the fuel tank no longer would accept fuel. Dealer tried to manipulate fuel nozzle, but still didn't fix issue. I was stranded at gas stations trying to slow feed gas into the tank. I had to dribble in enough gas to make it to the dealer. Ultimate solution was to replace tank (outside of warranty). This was unsafe as I could have been stranded somewhere.
There is a visible defect in the touch screen of the infotainment unit, which seems to be progressing in a top down direction. I suspect that the touch screen is delaminating and the electrical characteristics of the unit are degrading. The unit now "self-selects" and changes radio settings (FM to AM, or station), or screens (navigation, to CarPlay, to comfort settings, to...). Any and all features selectable through the touch screen, are accessible and changeable randomly; navigation screens and destination changes via both CarPlay and the onboard navigation system; windshield wiper/rain detection settings; high-beam auto dim on/off; parking assist; HVAC temperature, vent selection controls and fan speed; windshield and side mirror defroster; trailer setting selection. So far driver distraction has presented the primary risk. I have experienced the unit self-selecting/changing selections at a rate of approximately 5 selections per second, too fast to keep up with while parked or driving. I am concerned that parking assist features could be turned off or warning volumes changed without my knowledge. If towing a trailer, having the trailer braking options changed or having a different trailer selected could be dangerous. Power relays are also being switched rapidly. My issue has not been confirmed by a dealer or independent service center, but there are numerous Youtube postings documenting the issue. My vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps or messages. The first symptom was the undesired stopping of podcasts or changing of episodes. The problem became prominent approximately 12/14/2023 and has persisted. On [XXX] while driving on [XXX] in southern California the unit dialed and connected to the 911 operator twice and terminated both calls without my choosing to do so. Similarly outgoing emergency calls could be cancelled without completion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
8.4 in touchscreen is delaminating. The screen delamination causes the vehicle to register button pushes that aren't occurring, causing unintentional settings changes or making phone calls. Safety equipment (parking sensors) will intermittently be toggled off. This puts my safety at risk because it is a distraction while driving, essential safety devices can and are turned off randomly. This appears to be a common failure with multiple Dodge/Ram/FCA vehicles that have the 8.4 touchscreen.
1. Electronic power steering rack and pinnion and the control module on the rack for power steering. Yes vehicle is available for inspection. 2. While driving 100km (62miles)/hr on a highway lost all steering control and was forced to hit the ditch to avoid a roadway curve and oncoming traffic. Brakes functioned but steering did not. Putting my families lives and others at risk of a vehicle collision. No injuries were sustained. 3. Steering control issues has been confirmed by a dealership and mechanic shop. 4. Unknown if it has been inspected by authorities generically. My vehicle has not been inspected other than by dodge and an independent service provider. 5. After power steering failed, check engine dash light has come on, not allowing command start or other functions to be used. Dash does not have any messages and had to have code read by dealership to find steering control failure. Was advised that dodge rams up to 2017 have had the exact same recall for ower steering failures. 2018s should be investigated for the power steering failures as well.
My truck is equipped with the UConnect 4C/4C Navigation system which is malfunctioning. This is a problem that other car owners are having as well. This system is having "ghost touch" issues. The radio will scroll through the channels, change automatically to satellite radio. This is not a safety concern, however when the heat/defrost goes out, changes over to a/c then this can be a concern, which is what my system will do. It will also black completely out. There are no warning lights, battery in the truck has been replaced, did not fix the problem. A factory reset has been done, did not fix the problem. I contacted UConnect, they advised me to take to the dealer for it to be diagnosed. I called the dealer; they want $175.00 per hour to diagnose. Neither are taking responsibility for this problem, and it is my problem that this product is defective. I will not accept that. This is a safety concern due to the fact that this component controls so many features.
Cam Shaft (RECALL) sensor failure / tone wheel per the dealership. Truck lost all power descending off a mountain / steep grade. Lost steering, brakes, engine power. The vehicle has only been inspected by the dealership. Truck will not start, even have installing new parts. It was towed in to the dealer on 12/2/23. I am not able to get a solid answer on what needs to be done. Communication has been very poor on the entire situation.
I purchased a new 2018 Ram Truck with an ECO Diesel engine. The engine has undergone multiple recall repairs including one for the EGR that could cause a potential fire hazard. The truck has been in service for multiple engine related issues since I purchased the vehicle. It has continuously had a rampant smell of antifreeze inside the cab of the vehicle which has made me feel sick on occasions and I must open the windows even in the winter months. After only 66,000 miles my truck suffered a catastrophic engine failure. Although Stellantis replaced the engine under warranty, the new engine only had a 2-year unlimited mileage warranty. 2 years has passed and the warranty is now no longer active and I am personally responsible for any repairs. My truck with the new engine has just over 60,000 miles and is suffering the same issues as the original engine even though it was just fixed for these issues 4,000 miles ago. It again has the smell of coolant and diesel in the cab. The vehicle is dangerous to drive due to throttle control and temporary engine stalls. I have to rely on my children to drive me around, rent a car or use Uber. I have also complained multiple times to Ram service departments that this vehicle loses power and stalls while normal functioning. They keep telling me this is normal function of the engine. There is now a “Loss of Crankshaft Position” recall which also causes a catastrophic engine failure. The fix issued does not save the engine from this catastrophic failure but only allows the vehicle not to stop abruptly at the time of failure. Basically, I am driving a time bomb waiting for a catastrophic engine failure. I understand this engine is being discontinued and I wont even by able to repair this vehicle if something happens again in the future. Currently the vehicle is unoperable.
During a road trip we exited the highway and suddenly we have a flat tire on Front right of vehicle. We saw no object in the tire it was just flat. We change the tire with our spare and got back on the road on the way home. After the first flat the Service Antilock Braking System and alternated to Service Electronic Brake System messages aper as well as the cruse control not working. After driving another 2 1/2 hours at less than posted speed, we had another flat tire out of the blue, so we pulled off the highway. This time it was the Rear Right tire that was flat, and again no object in the tire. Did this issue cause these flats? I checked Ram's forum's and internet to see that this error meant. What I found out is there are thousands of Ram truck having this same issue. In order to fix this issue it would cost over $800 to have parts 68437098AB Module Anti Lock Brake System and 68143491AA Control Anti Lock Brake System replaced. However, I am seeing that many people who had these parts replaced are getting this error again. This could have been a very dangerous issue for me and my family.
The contact owns a 2018 RAM 1500. The contact vehicle is related to NHTSA Campaign Number: 22V406000 (Fuel system diesel) and 23V411000 (Engine and engine cooling). VIN tool confirms there was 2 recalls at this time. However, the contact was driving up an incline at 65mph when the vehicle loss power. There was a strong odor and smoke was observed coming from the back of the vehicle. There was white fome coming out and surrounding both tail pipes of the vehicle. No lights illuminated. The vehicle was towed and diagnosed by a local mechanic and refused repair due to recall. The vehicle was towed to the dealer and was not repaired, due to cost. The manufacturer was made aware of the failure. The failure milage was approximately 104,000. The vehicle was not part of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling)
Truck is showing code p026c means truck is runing lean and it has to do with the fuel pump recall and parts are not yet available I need this issue fixed because I'll be getting station in germany
When driving the check engine light came on, the car slowed up and would not start after. I had the truck towed to the dealership. The service manager told me the high pressure fuel pump shattered and shot metal debris through the system. The High Pressure Fuel Pump is not available even though it is on a recall list. I contacted Chrysler customer service, the representative essentially told me there was nothing they can do because the part was not available.
Blower motor stopped working so couldn't get window to defrost so I could see to drive. Replaced blower motor, still didn't work took it to shop they said connector to the TIPM module had melted so had it replaced plus asked mechanic to check all wiring, grounds,ect to see why blower motor not working. Pd over 700. To have this done blower motor worked for 1 day now doesn't work again. I believe the TIPM module is a safety and health hazard besides all the other stuff it messes up that just drive you crazy so it's also a mental health hazard. It a manufacturer defect on almost all there vehicles, not just the few they did put a Tipm recall on. Ty
The contact owns a 2018 Ram 1500. The contact stated while driving 50 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the contact's residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump (HPFP) had failed. The fuel system assembly was replaced. The contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). Additionally, the contact stated while driving 70 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would consider covering half of the repair cost. The failure mileage was approximately 70,000.
The contact owns a 2018 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the crankshaft. The contact stated that the crankshaft had previously failed and had been repaired in 2021. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 154,000.
GPS / Navigation system failure while vehicle was in use. System failure resulted in faulty position location on the moving map. When checked against the "HOME" location...the position error was 13 miles to the SouthEast. This failure is accompanied by erroneous Compass indication and a loss of Radio audio.
my ram 2018 u connect radio changes stations on it own, heater starts and stops on it own it makes telephone calls on its own screen goes black can't see screen on its own gps will go black and turn off on its own very scary and unsafe almost caused me to have several accidents while using gps system. unsafe using u connect radio!!!!
The contact owns a 2018 Ram 1500. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the high-pressure fuel pump system was clogged and required a fuel system flush. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The VIN was included but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 144,000. VIN tool confirms parts not available.
I am writing to urgently address a safety issue I have encountered with my 2018 Ram 1500 EcoDiesel VIN: [XXX] vehicle, which poses a significant risk to myself and others on the road. I purchased my 2018 Ram 1500 EcoDiesel in 2018. Regrettably, I have faced persistent problems with crankshaft bearing failures, resulting in engine failure on two occasions – first at 70,000 miles and subsequently after another 70,000 miles. Both instances necessitated engine replacements. The location of the truck is Ron Carter Chrysler Jeep Dodge Ram League City at Address 3535 Gulf Fwy, League City, TX 77573. During the initial replacement, a rebuilt or used engine was installed per Chrysler's directive, which was stated to carry a three-year warranty. However, despite being within this warranty period, the dealership has declined to honor the warranty claim for the second engine failure. Beyond the financial strain this has imposed on my family, there is a grave safety concern associated with these repeated engine failures. The sudden loss of engine power while driving poses a significant risk on the road, creating unsafe conditions. I have experienced instances where the engine stopped abruptly, causing a near-collision due to the loss of power. I am reaching out to the National Highway Traffic Safety Administration to highlight this safety issue and to request your urgent assistance in addressing this matter. These repeated engine failures not only jeopardize my safety but also that of other motorists on the road. I implore the NHTSA to investigate this matter promptly to prevent potential accidents and ensure the safety of all drivers who might be affected by similar issues in these vehicles. I am open to providing additional details, and documentation, or participating in any investigations necessary to address this critical safety concern. I can be reached at [XXX] or [XXX] to discuss this matter further. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The contact stated that while at a stop sign, the accelerator pedal was depressed; however, the vehicle hesitated and failed to accelerate. The dealer was made aware of the failure but confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000(Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts not available.
3.0L diesel engine may have been built with a high pressure fuel pump ("HPFP") that could fail prematurely. A HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Engine loss power then when is fully operational and stop at sing then then engine stalls the next thing happens suddenly accelerated.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ram 1500. The contact stated that while attempting to accelerate from a stop, the vehicle failed to respond as needed. The contact stated that when the accelerator pedal was depressed, the vehicle was slow to respond. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 20,000.
Driving on a busy highway, without any advance warning, all dash lights on screen turned on at once and truck completely shut down. We were unable to operate the truck or even put in neutral to move off the road. We had our children in the truck with us and it was a miracle we weren’t in an accident. We shut down the highway for hours waiting for a tow truck. We were charged $930 to tow to the nearest dealership.We paid out of pocket and have not been reimbursed. There have been multiple recalls on this vehicle. There are currently two open recalls one has been open since June 2022 with still no remedy available. I don’t feel safe driving my children in this vehicle. There needs to be a remedy soon before something happens. I don’t want to wait any longer given a close call we’ve already had with our children present.
After only 64000 miles the 2018 Ram 1500 3.6L engine will need major repair with the cam shaft. With no longer a warranty I am stuck paying for the repair. I believe this is a common problem. I have religiously changed oil and kept mileage low.
The led screen is delaminating. This has caused fantom touching. The truck will constantly start stop and change settings. This causes the GPS to go haywire, radio to change stations and volume, heating and cooling will go up and down, and it will initiate phone calls and emergency services. These are inconvenient when the truck is at rest, but I nearly got into a wreck due to the GPS screen zooming in and out while the truck called emergency services. This IS a safety issue.
Vehicle has shut off three separate times while driving. Without any warning. First time I was making a left-hand turn when it shut off. Second time I was also turning when it shut off. Third time I was crossing over a train tracks making a left hand turn when it shut off right on the edge of the track. Each time I had to turn the switch to the off position and restart it the third time it took several times before it restarted. The third incident was November 6th.
The Uconnect control panel randomly changes settings for the radio, climate, phone. rear view camera and other systems controlled by the Uconnect system. It even attempted to place an SOS call for emergency help. This causes a significant distraction for the driver and systems are randomly and continuously turned on, off and have settings changed. The cause of this malfunction is a delamination/failure of the touch screen controls. This is a defect well known to FCA on many RAM and Dodge vehicles.
I rear ended another car and my truck was totaled. The air bags never deployed and I’ve never had an air bag light come on showing there was an issue. The vehicle was safety checked from the dealer when I bought it but they told me to call Dodge (or whomever owns it). I called them and they said someone would call me in 4 days, well here it is on day 6 and no call.
My power steering failed Yes available for inspection Power steering would lock up driving down the road which put my life and everybody around me in danger. The warning light didn’t come on until steering completely failed
I was driving down a country road with my kids in the car and my vehicle started to stall and then the engine turned off while the vehicle was still moving. Lucky I was not driving on a busy road and was able to get it safely off the roadway onto a dirt shoulder. The lightening bolt symbol on my truck was on as it was stalling. I contacted the dealership and was told there are no fixes for the recalls on my vehicle. They also related there are no loaner vehicles to give me. I do not feel safe driving my truck until these issues are fixed. I refuse to put the safety of my kids and myself at risk.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The auto park disabled will come on. Other lights will flash and eventually the truck powers off. It is going to cause someone to be killed. Other ram and jeep owners have experienced the same and dealers can't seem to figure out the problem
Manufacturer has failed to provide a remedy for the Z46 recall, the primary "intended" use of the vehicle is for towing, and as such I feel that the vehicle is unsafe for its "intended" use. I have contacted Mopar online, and I have contacted the dealership multiple times. With no resolution, or suggested remedy. I am simply left with a vehicle of questionable reliability which I feel is unreasonable.
This safety issue deals with the touch screen radio. The laminate or glue appears to have oozing on the inside of the touch screen. This oozing has caused the touchscreen to have a mind of its own and begin calling people, turning cameras on, adjust vehicle settings included in the uconnect package. The touchscreen cant be shut off and continues to make changes as your driving. Today the vehicle began calling telephone numbers and hanging up, switching between radio, backup camera, telephone etc etc etc. As i continually attempted to stop the chaos I nearly had a headon collision. This is a well known issue with this touch screen and Im shocked that nothing has been done to force a recall or correction from RAM. This has been an ongoing issue. It use to just change the channel on the radio. Now its turned into a more serious issue where someone can be killed. I would like to turn the unit off but it cant be shut down.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after the vehicle was parked, the contact returned and attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to the dealer and diagnosed with a failed high-pressure fuel pump. The contact was informed that the high-pressure fuel pump needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 189,000. VIN tool confirms parts not available.
The Uconnect system which controls almost every electrical aspect of my truck is malfunctioning. There seems to be an issue with the screen and it goes into a "ghost method" and the screen will start changing without being touched. This screen controls safety features, cameras, navigation, etc. i have seen several forums where ram owners are complaining about this and this needs to be a Recall!
ABS & TRACTION CONTROL LIGHTS KEEP COMMING ON, THEN THE CRUISE STOPS WORKING,
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and NHTSA Campaign Number: 23V411000 (Engine Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Jun 09,2022 Manufacturer Recall NumberZ46 NHTSA Recall Number22V-406 I have experienced hard starting and a CEL that referred to High Pressure Fuel Rail. I have contacted Stellantis and made them aware as well as bringing the vehicle to the dealership on [XXX]. The recall was released back in 6/2022. How can there still not be a corrective course of action for such a serious safety and reliability problem. Please help me to understand. There is now a second recall that does not have a resolution. NHTSA needs to enforce a timeline or litigate a resolution to this matter. Please feel free to call or email me should you have any additional questions, [XXX] or [XXX] . Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2018 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
On Sunday, Oct 1, 2023, I proceeded out of my driveway, when the warning lights came on and the steering failed, stranding me on the busy roadway. I was able to back onto my property again and fortunately the incident didn't result in a collision. The truck is at the dealership as I write this and I informed them that I want them to save all of the defective parts for me. The dealership's diagnosis is that the rack and pinion steering has failed at approx. 61,200 miles. The components have not been inspected, but will be available after the repair, as stated above.
While driving down the road the service power steering and service ABS notifications appeared on the instrument cluster and the power steering stopped working. It felt as though the wheels turn when this happened and the steering wheel wouldn’t move. This caused a loss of control and the vehicle left the road coming to rest in the ditch. This resulted in severe damage to the front suspension, axles, steering linkage, and the bottom of the engine. The vehicle was not drivable and had to be towed.
I have filed previously regarding this 23v-411; my trucks crank position sensor broke on a highway, almost accident. Tower in to a repair shop. Finally got replacement sensor. Spent 6 weeks trying to download correct data. It runs ok but still not 100%. I submitted the billing to dodge - Chrysler for reimbursement they denied it. Saying repair has not been determined yet. So I’m driving my truck not a rental and out of $1168. What a racquet.
The contact owns a 2018 Ram 1500. The contact stated that while driving at 50 MPH, the vehicle was accelerating and decelerating unexpectedly. The check engine warning light was illuminated, and a message to shift to park(P) was displayed. The contact pulled to a safe location and parked and turned off the vehicle. The vehicle was towed to the dealer, where it was diagnosed and it was determined that the high-pressure fuel pump (HPFP) was fractured, causing metal shavings into the fuel system. The dealer determined that the high-pressure fuel pump (HPFP), the fuel rails, the fuel line, and the fuel injectors needed to be replaced. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the parts to do the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was approximately 74,000. VIN tool confirms parts not available.
The contact owns a 2018 RAM 1500. The contact stated that while driving at 80 MPH, she heard an abnormal clicking sound and upon attempting to decrease in speed by depressing the brake pedal, the vehicle failed to slow down. The steering wheel then failed to function and control of the vehicle was lost. As a result, the vehicle careened off the road and into a barrier wall. The air bags did not deploy. A police report was filed, and no injuries were reported. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the actuator had broken in half. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Three times since January 2023, the steering has locked down while driving. The driver has had no control over steering momentarily. The latest incident caused the vehicle to strike a concrete pillar surrounding a stop sign in a parking lot.
The contact owns a 2018 Ram 1500. The contact stated while driving 45 MPH and approaching a traffic light, the vehicle started shuddering significantly and lost motive power. There was no warning light illuminated. The contact came to a complete stop at the traffic light and the vehicle failed to restart. The contact's brother assisted him in pushing the vehicle to a safe location, where the vehicle restarted temporarily. The contact stated that the failure recurred as he was driving to the residence. The vehicle was towed to a Nissan dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was towed to a Chrysler dealer, where unknown parts were cleaned, and the vehicle became operable; however, the cause of the failure could not be determined. The contact stated that the failure recurred while driving on the highway. The contact stated that he was able to safely push the vehicle to the side of the road with the assistance of his co-worker. The vehicle was towed to a second Chrysler dealer, Stevens Creek Chrysler Jeep Dodge Ram (4100 Stevens Creek Blvd, San Jose, CA 95129) where it was diagnosed and determined that the fuel pump had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was approximately 75,000. VIN tool confirms parts not available.
The power steering stops intermittently with no warning lights. It becomes very hard to steer while driving.
Air Bag light on in vehicle Dealership recommended replacing airbag sensor and wiring cost $1400.00 Truck never involved in accident airbag never deployed truck has 61000 ? Why is stellantis not responsible for fixing issue It’s a SAFETY issue ! Are Airbags like tires need to replace after 61000
The contact owns a 2018 Ram 1500.The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 22V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, the vehicle suddenly decelerated, and failed to properly accelerate while depressing the accelerator pedal. The vehicle was not diagnosed or repaired. The failure mileage was 79,000. VIN tool confirms parts not available.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
275/60/R20 115T I noticed my vehicle was shaky or wobbly when I was driving it and I thought it was because my tires were under inflated or over inflated even though they were reading normal when I went to check the tire, I noticed the left half of the tire was larger than the other half of the tire all the way around
2018 Ram 8.4 Uconnect infotainment screen is delaminating. The system places calls and changes settings frequently and randomly with out warning. The changes are more than an annoyance and cause the driver to be distracted. the volume must be muted to stop from allowing the radio to turn up the volume and be even more distracting, but an audible beep can be heard with every change and its distraction cannot be ignored. The changes are very distracting and make it impossible to use hands free navigation. The system interrupts calls made using paired cell phone and Calls are ended irrelevant of nature. The system also places unrequested calls if the system is left on that particular screen. The Uconnect screen delaminating is very common and know issue. It was inspected by the dealership and they said the system must be replaced. what’s seem to have not been accepted is that it is a hazardous distraction and potentially stops the user from accessing help when needed until it can be replaced. Many drivers cannot park their car for days/weeks until the u it is replaced even if you ignore the $1200 proposed cost of replacement.
Truck has a loss of power steering. No whining noise associated. This problem Comes and goes, however is now present at most times.
1)Cabin pressure vents and third brake light leaked water into cab 2)Mold and mildew grew and spread through the entire interior of the vehicle. 3/4)Problem has been confirmed by dealer using a third party vendor- LeakPro 5)No. I didn't notice this until the mold and mildew grew and covered everything. Foul odor is still present along with mold and mildew under rear seat.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Touchscreen entertainment system is malfunctioning, changing on it's own. It has called 911 on multiple occasions and the rear camera comes on while driving.
While driving down the road and needing to turn onto side roads or just following curves in the road, power steering has been becoming increasingly difficult requiring full strength to turn the vehicle. This is happening intermittently and happens while in mid turn. Have also noticed that when I’m 4WD, steering is altogether difficult requiring full body strength.
The front air bags did not deploy when I struck a Chevy SUV the front end of my truck. The whole front end is gone and air bags should have deployed
I was on a 6 land highway, fast lane, when my dodge truck just stopped. I was almost hit and cause several accidents in trying to get to the shoulder of the road. I called a tow truck and again the driver and myself almost caused accidents in trying to get the truck loaded on the truck. I took it to a near by repair shot. They diagnosed the problem quickly. I then waited 6 weeks, yes 6 weeks for the crank position sensor to come in. That was back in April. Ever since then we have been trying to load the correct software because it still is not running right. This is dangerous. I also have an outstanding recall on this truck for the high pressure fuel pump. So that can go at anytime. What has happened to Dodge, I wish I never bought this truck.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I was driving my Ram 1500 along the road to my house when it slammed to a halt. Luckily I was not going to fast and I was able to push it into my driveway. The problem was that the magnetic strip on the tone wheel failed and it shut the engine off. At the time of failure, the part was not under recall so I had to pay for the parts and labor myself. A couple weeks ago I received a letter from Chrysler (FCA) that there is now an open recall for the tone wheel, (Recall 66A), but there are no parts yet available to fix it. However, it also says on the letter that if the part has already failed and if I have already paid to have it fixed that I am eligible for a reimbursement of expenses. I filled out the online form for reimbursement, however I was contacted by FCA and they stated that they will not be processing any reimbursements for Recall 66A at this time. I have attached my repair order and the recall notice from FCA with the instructions to apply for a reimbursement.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 20V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repairs was not yet available. The manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Uconnect 8.4 which controls a number of functions in the vehicle has a screen delamination problem which is causing functions to be selected turned on or off at random, including; radio stations changing, navigation points altered, keyless entry to be turned off/changed, auto headlight settings to be changed, heated seats and steering wheel turned on in July, windshield wiper settings to be changed. When traveling on the highway at posted speeds this is extremely distracting and dangerous because the focus of the driver is on the screen. What is most annoying is that the system cannot be turned off!!! I can't begin to imagine what might happen in an electric vehicle that has even more functions controlled via an input screen. Service technician at RAM looked at the vehicle and immediately identified the problem as screen delamination implying this was not a rare occurrence. RAM has informed me that the repair (replace the unit with a remanufactured one) will be approximately $2,500. Many people will simply not have this dangerous situation corrected. Every time I encounter a Chrysler vehicle I am concerned the driver may be distracted with a similar problem in their car and endangering other drivers. The internet is full of people experiencing the delamination problem in the Uconnect 8.4 system across vehicles in the Chrysler/Stellantis line up.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 15 MPH, the vehicle stalled without warning. The vehicle was towed to the local dealer who confirmed that the recall part had failed. The failure mileage was 55,000. VIN tool confirms parts not available.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
My uconnect infotainment unit is experiencing “ghost touching” . As I am driving at first the radio stations would change by themselves. They would go from xm to fm and etc. then my clock wouldn’t allow me to set the time. Now recently, as I’m driving, the unit is dialing numbers, reading text messages. It’s calling sos. The. My back up camera is on as I’m driving forward. Air conditioner going from high to low. I brought it into dodge and they told me it needs a new unit. I called ram and they said to bring it in to dodge and leave it there. They won’t let me. Ram told me to get a loaner but the dealership says they don’t have any. Ram also told me to get a rental but I don’t want to lay out $550-700 for a rental when I have no idea how long it will take for the part to come in. My truck is completely unable to be driven. I have had it parked with now car since August 1 when I came back from diagnostic . I am concerned that they will putting the same exact unit in there and it will happen again. I am clearly out of warranty. So as of right now I have no car, I have no idea when the part will be in and I do not the same exact unit put in the truck. It’s obviously a know issue but putting back the same unit is not going to fix the problem. They need to upgrade the entire unit like they put in the 2020s.
steering is very tight and sometimes you cann't turn the vehicle..
Like to report due to lack of fix a recall as fuel starvation - which have a High pressure Fuel pump defective I ended paid the cost of Filter diesel plus other other damage parts. Now seems to be that I eat the cost of recall. Out the blue now the part is on order. I am very sure the High Pressure Fuel Pump is defectives has damage other components.
OEM UConnect 8.5" screen delamination resulting in constant screen flashing due to "ghost touches" causing distractions to driver. Issue causes the inability to turn screen off when flashing and changing screens on its own which can be hazardous any time, especially at night; when phone is connected to vehicle bluetooth system, the UConnect screen makes random calls which also distracts driver due to having to end a call on the actual phone, otherwise the person called at random is constantly put on hold and resumed to the point it is impossible to speak (hands-free laws in my city create the necessity to be able to speak via bluetooth) and, in the event an emergency call to 911 has to be made while driving, it does not appear the screen malfunction will allow it; climate randomly switches from heat to cool and continuously adjusts fan speed; equalizer on audio system controls itself and prevents driver from altering; radio station changes constantly and back and forth between AM and FM; inability to change clock if necessary; inability to change screen settings whatsoever. This vehicle may be inspected at any time. Dodge dealership maintenance confirmed it is a known issue and recommends the system be replaces (at my expense), even though this exact issue can be found in online forums, etc. dating back to 2017. There were no warnings, only what looked to be a crack in the screen which was later found to be an air bubble under the lamination that continues to spread. My vehicle is very rarely left parked while uncovered and has only been used per the owner's manual. This issue was also not disclosed when the vehicle was bought. My screen in particular did not start having issues until the end of 2022, at approx. 46,000 miles. The manufacturer's warranty has lapsed and an extended warranty was not purchased. However, had I known this could be an issue the manufacturer would not take responsibility for, I would have purchased an extended warranty.
The contact owns a 2018 Ram 1500. The contact stated while walking to the vehicle, the contact became aware that the rear passenger’s side air bags had deployed, causing damages to the roof of the vehicle and dented the frame of the rear passenger’s side door. The vehicle was not diagnosed. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The contact was informed that the vehicle was not under recall. The failure mileage was 47,818.
When driving, the vehicle jerked and stopped working, could not drive and would not respond. I had to coast to the curb as best as possible. Vehicle was towed to preferred independent service center. I had just gotten off the freeway and if this had happened about 2 minutes prior we could have been stopped completely on the freeway. Major safety risk to me and my family. The problem, recall 66A, is currently being repaired, and has been confirmed, by our independent service center. No warnings prior to failure.
My truck will randomly apply the front brakes by itself making the truck undrivable. I have to immediately pull over to the shoulder of the road. The front of the truck will shake violently until I pull over. This will happen at all speeds. I have called Chrysler Corp. And the dealer I purchased the truck new. Both representatives indicated they had never heard of this issue and it was isolated to my truck. The only way I am able to continue to drive my truck after this condition happens is , I have to take the negative terminal off the battery and wait for about 20 minutes for the system to reset. From my research many of these issues on the Ram trucks stem from the ABS and HCU module. My truck only has 27,000 miles. This condition had been going on for over a year now. My wife refuses to drive the truck anymore. Thank you for all your help
Battery drained. Code p1df3 ecu not transmitting. No issues leading to failure. Left stranded.
The contact owns a 2018 Ram 1500. The contact received notification of the NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Ram 1500. The contact stated while driving 65 MPH, the steering wheel inadvertently pulled to the left and then the right, causing the contact to momentarily lose control of the vehicle. Upon slowing down, the contact stated that the steering wheel was tight and maneuvering the vehicle was extremely difficult. The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electric power steering however, the vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 115,000.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
More than 1 year after a safety recall, there is still no remedy available. This is unacceptable for a safety issue. Now there is a new recall for the same issue that was previously recalled. Something seems fishy. Is my truck safe to drive? Buy it back if it can't be fixed. Seems reasonable to me.
Backup camera blanks out to blue screen during operation. Does it randomly, has done it multiple times, seems to have a mind of its own.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
While accelerating onto the freeway my truck lost power and displayed a check engine light. Upon having the code read it was P-0336 which is for a crankcase speed sensor. I was nearly rear ended by a tractor trailer due to the loss of power. Stellantis was unable to help with answers as far as the recall information regarding recall 66A which is to be an extension of recall 20V-475.
Back March 2023 making a stop traffic the truck engine started stalling and lost power then suddenly accelerated. The same exact thing happens on 6/5/23. This vehicle has a recall for fuel starvation but nothing isn’t fixed - no remedy is offered- I don understand why a safety recall is issued my life is in danger along with any occupant passengers . If vehicle has a safety recall is for a reason enforce a remedy.
The contact owns a 2018 Ram 1500. The contact stated that while reversing down the driveway, he noticed that the rearview camera image displayed was extremely blurry. The contact stated that the infotainment system was operating erratically by making SOS calls, changing settings, and displaying a rearview camera image while in the vehicle was in drive. There were no warning lights illuminated. The vehicle was taken to the dealer but was not diagnosed. The contact determined that the infotainment system head unit did not match what was listed in the vehicle as per the VIN search. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 45,000.
The contact owns a 2018 Ram 1500. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled. The check engine warning light was illuminated. The vehicle was not able to restart, and the contact had the vehicle towed to the residence. The vehicle was later towed to an independent mechanic, who diagnosed the vehicle with a crank sensor failure. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The vehicle was repaired. The manufacturer was notified of the failure but offered no assistance since the VIN was not included in the recall. The failure mileage was 45,381. The contact stated Stellantis has changed its position on replacing the part in the original W58 recall, revised to reprogramming the PCM on the revised W58 and now 66A says there is no current solution. The contact wants to be reimbursed for repairs from the recall.
The contact owns a 2018 Ram 1500. The contact stated that on multiple occasions while shifted in reverse, the rearview camera displayed a blue or distorted screen. The contact stated that an un-named dealer was notified of the failure and informed the contact to not take the vehicle in to be diagnosed since the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
Recall on high pressure fuel pump is causing truck to keep struggling during driving , and sudden stop at street few times
Electric Power Steering failure with no cause. Power steering failed while driving on the highway.
I bought this vehicle around 2 years ago from a local dealer. A week or so after purchase, I heard a small rattling sound at start up and a continuous ticking sound whle running. My sales rep said "that is normal, mine does it too and its nothing to worry about." 5 days ago, the sound at start was way louder than after purchase and lasted a bit longer. My extensive research, including talking to a Dodge service tech, it is broken bolts in the manifold due to excessive heat and warping of the manifold. Apparently this issue has been going on for years and has affected many Dodge/Ram owners. My vehicle is 3 months past its 5 year warranty and now I am left holding the bag to repair something that should be covered under a recall. This "ticking" and "rattling" sound is actually an exhaust leak and is potentially deathly dangerous to anyone occupying a vehicle (while its running) with this issue. Current possible cost for replacement of parts would be around $750 per side. Plus, with the install of all new parts, this even would occur again, at some point, resulting in getting it repaired again, and again, and again. I think, as do many others, that the Mopar company shouldbe liable for these repairs with a permanent fix so it doesnt continue happening.
The top third of the U Connect 8.4 screen is delaminating causing distracting information to appear on screen. Keeps asking if I want to adjust the clock. Also makes random radio station changes and picks random GPS points while driving.
The infotainment system randomly starts changing stations rapidly. After resetting the system by disconnecting the battery, it now has the "would you like to change your clock settings" dialogue box pop up and no matter what you do, it pops right back up and you cannot control anything. I believe this is dangerous as it is distracting, and more importantly, there are many systems in this vehicle controlled by the touch screen. The HVAC control buttons are limited and when the touch screen is acting up, you only have limited choices which can be distracting in cool and damp weather when you need to keep you windows clear.
The contact owns a 2018 Ram 1500. The contact stated while his vehicle was being jump started, several attempts were needed to start the vehicle. The contact stated that he noticed that the back-up camera, the radio, and cell phone connections were not functional. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 49,000.
The 8inch screen is delaminating as a result the backup camera is not operating correctly. This is a safety issue. When the vehicle is turned on there are continuous phantom icons pressed. 911 has been called numerous times due to this problem. I do see this as being a widespread issue as the delaminating issue is common on 2018 models.
I was hit on the drivers the pillar immediately hit my head shoulder arm and ribs hard and side curtain airbags never deployed and the other vehicle all theirs deployed
VEHICLE HAS 47000 MILES DASHBOARD WARNING LIGHTS FOR ANTI LOCK BRAKING SYSTEM, TRACTION CONTROL, AND PRIMARY BRAKE WARNING LIGHT ARE ALL ILLUMINATED. ABS NOT FUNCTIONING NOR IS TRACTION CONTROL. RESEARCH INDICATES THEY SHARE THE SAME CIRCUT. RESEARCH ALSO SHOWS NHTSA HAS OPEN INVESTIGATION INTO RAM 2500 & 3500 PICKUPS WITH THE SAME ISSUE. FURTHER INVESTIGATION SHOWS CLAIMS THAT DEALERSHIPS ARE REPLACING THE FAILED PARTS WITH IDENTICAL, UNIMPROOVED PARTS THAT ARE ALSO FAILING. THIS IS A MAJOR SAFETY ISSUE AND ALSO A MAJOR EXPENSE. VEHICLE IS AVAILABLE FOR INSPECTION. SYSTEM FAILED IN A CONGESTED TRAFFIC SITUATION THAT NEARLY RESULTED IN REAREND COLLISION. THE VEHICLE HAS NOT YET BEEN LOOKED AT BY THE DEALER OR ANYONE ELSE. WARNING LIGHTS THAT ARE ON MOST LIKELY CAME ON DURING THE FIRST "HARD STOP" AS RESULT OF BRAKING ACTIONS OF VEHICLES IN FRONT.
when fueling the pump handle gets stuck in the tank and also cuts the pump handle off several times during the fueling process. This problem has not been checked out. The exhaust manifolds are tapping. This will not pass our state inspection. This was found after my state inspection by an independent service center. No warning lights, but can smell a bit of exhaust fumes when starting. The uconnect system is delaminating causing the system to malfunction. While driving the screen changes, changes radio stations, volume, makes phone calls including 911, turns heated seats and heated steering on, it adjusts the temperature from hot to cold, cold to hot and the degree setting. You can not shut the uconnect system off once it starts. Spoke to the Ram dealership and they said this is a common problem and very pricey to fix. Saftey issue being 1. dialing 911 while driving. 2. sudden volume adjustments causing distractions,
There is a common well known problem with the Ram trucks that have the Hemi Engine. The passenger side cast iron exhaust manifold will warp and break the steel bolts off the aluminum head. This creates a hazardous exhaust leak where fumes are entering the cab. Also in states that require a state safety inspection it will fail because of the leak. It is a manufacturer safety defect and should be repaired by the manufacturer and not have the customer foot the bill for a bad design.
While driving the steering will lock up and not move at all at random times. I decided not to drive it anymore because I have a young daughter and was stuck at a left turning light for almost 20 minutes unable to move because my wheel wouldnt turn. Luckily it was at night and there was little traffic. I was told it is the rack and pinion that needs replaced. Its been a Recall for many RAM pickups from 2002-2020 but my vin # doesnt show any Recall but thats a Big coincidence to me.
The contact owns a 2018 Ram 1500. The contact stated that the vehicle failed to start. The system failed to go through regeneration. The contact stated that the EGR cooler and radiator were leaking. The check engine warning light was illuminated. Additionally, the service electronic control message was displayed. The vehicle was taken to the local dealer where it was diagnosed that there was a crack in the EGR cooler, and that the cooler was leaking. The contact stated that the exhaust was stuck and clogged. Additionally, the fuel filter was clogged. The turbo boost sensor also had malfunctioned. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 115,000.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The problem is with the whole DEF System in the truck. for the last 6 months I can't go a week or less without getting some kind of code. Every time it effects the electronic throttle control and the truck goes into limp mode, I can be going 70 mph and it drops down to 30-40 mph no matter where I am at. I have almost been rear ended several times. I fix that code and a week later another code pops up and we do it all over again. I think I may have gone 2 weeks without a problem in the last 6 months. This time it is the DPF and DEF system, and here we go back into limp mode. I have had it to the dealer last week for issues which they couldn't figure out but thought that reprogramming would fix. So I leave to go out of state to work and here we go again less than 100 miles from home. Exhaust filter is full with no regen for over 400 miles. Now I'm stuck out of state with this problem. I think this really needs to be addressed because after all of my research this seems to be a normal problem.
Tailgate on truck will randomly open, including while driving. This can cause debris in the bed to become unsecure and fall out of the back. I have had this happen several times in the past. Most recently it fell while I had my trailer on cause damage to the tailgate which will now need replacing.
Exhaust manifold leak
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The active grill shutters and related wiring components are defective. The check engine light came on around 52000 and issued a code for U11E9- “replace active grill shutter.” I replaced it with a brand new part and the CEL remains on. Further investigation into similar instances in online forums suggest problems with the design of the wiring harness and pigtail that connects to the PCM. Many other consumers have reported this problem and were unable to resolve using the associated code, requiring further, expensive electrical repairs.
Ram 1500 interiors are damaged and destroyed when water intrudes into the cabs, a problem Fiat Chrysler allegedly knows about. The water leaks allegedly cause electronics to short-circuit which damages the rear airbags and propellant. And the water leaks cause mold and mildew which sickens occupants and makes the Ram 1500 trucks health hazards. In addition to the rear airbags, the Ram 1500 water leaks can allegedly cause problems with the "push-to-start ignition system, locks, windows, headlights, taillights, interior lights, windshield wipers, climate control, infotainment system and navigation, and back up camera." Ram 1500 drivers should allegedly expect failures of the headlights and tail lights, issues with starting the trucks, turn signal and brake light failures, faulty backup cameras and infotainment system problems. The Ram 1500 water leak lawsuit further claims drivers can lose the windshield wipers and the ability to lock or unlock the trucks. Fiat Chrysler has allegedly known about the Ram 1500 water leak problem since 2016 but actively concealed the alleged defects. TSBs - TSB S2023000024, TSB 23-016-21 titled, “Water Leaks At Sliding Backlite.
The touchscreen for the UConnect and all on board systems (ac/heat, audio controls, back up camera, clock, phone and device interface, etc.) is delaminating. This began at about 53,000 miles and has worsened (currently at about 56,000) to the point that it creates phantom button pushes. This presents a safety hazard as it can change radio and volume settings, cause repetitive, unpredictable menus to populate(clock settings), make unintended phone calls, and change other settings that present a distraction to the driver. Once the problem begins, it cannot be stopped without powering the vehicle off and the monitor cannot be powered off as the phantom commands rewake the screen. This is a well known, well documented problem that is due to a design and manufacture defect that is expensive to replace. Please issue a recall!
2018 Ram 1500 8.5 inch U-Connect center screen that shows the back-up camera video is delaminating. This causes the back-up camera to become non-functional when the delamination progresses to the point of rendering the screen unusable.
I received a bubble in my Uconnect infotainment system. After researching this appears to be a major problem. I was advised by my service dealership, Lithia Ram in Santa Rosa, that the bubble will spread across the screen and eventually uncontrollably turn the radio up and down as well as the heater and A/C. This is completely unsafe as it will distract the driver constantly and make matters unsafe to drive. This appears to be a major flaw with these infotainment systems.
The contact owns a 2018 Ram 1500. The contact stated that the U-Connect Command Center, touchscreen navigation, and settings were inoperable. The contact stated that the stereo face plate was delaminated. The contact stated that the screen experienced random phantom touches. The stereo was randomly tuning up loudly and failed to turn off. The vehicle was undrivable. The driver had to restart the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed and determined that the screen needed to be replaced. The vehicle was not repaired but informed the contact about disconnecting a fuse. The manufacturer was contacted and provided the contact with a case number, but no additional assistance was provided. The approximate failure mileage was 56,000. The VIN was not available.
2018 DODGE RAM 1500. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.
The touch screen goes on and off all by itself changing the stations on its own to changing the heat in the car.
When the emergency brake is set or engage and the dis engage the brake warning light stay on. when a full stop is the it chime and stay solid red at the dash board. this a defective manufacturer issue. +/-80,000 miles.
This vehicle experienced a Diesel EGR Cooler failure, for which there is an open recall by FCA under VB1/NHTSA 19V-757. Repairs were completed at the shop where it had been taken for diagnostics, and subsequently I submitted a reimbursement request to FCA following all guidelines and submitting all documents requested. However, FCA is refusing to honor the recall reimbursement request. They state their reasons below: 1) Vehicle is out of warranty. (Warranty status should have no bearing on a recall repair) 2) Parts replaced are not covered under the recall. (Parts replaced were specifically covered under recall VB1) 3) Repairs were not completed at a dealership. (The reimbursement process was created specifically for repairs completed at other repair centers) The above reasons stated by FCA are not valid, but FCA continues to deny reimbursement. FCA should honor their recall repair commitment and process. This incident leads me to believe FCA is actively engaged in falsely denying reimbursements to customers and their compliance with NHTSA recall oversight should be investigated.
I was traveling 48 miles per hour when another vehicle pulled in front of me. I was able to apply the brakes and collision was at 18 miles per hour. The police estimate other vehicle traveling 16 miles per hour. Air bags deployed in other vehicle not in my truck causing passenger to sustain head injury both myself and wife sustained injuries to upper torsos
California has a rubber boot on their gas pumps to capture gas emissions - this forces a full insertion of the nozzle or the gas pump into the Dodge ram fuel filler neck when pumping gas the gas nozzle became lodged into the filler neck - I was unable to remove the gas pump from the filler neck - had to use screw driver to remove which resulted in the plastic housing of the filler neck to break This is dangerous and now could allow gas overflow from the broken housing -
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I'm trying to have my daytime running lights enabled for my vehicle, which is a simple request that is done by sending a code to my vehicle. This is a safety feature that can be quickly enabled and I'm having trouble finding a dealership that will enable this, guarantee the work, and get me safely back on the road without charging me $500 for a few minutes of work.
Electric Power Steering (EPS) failure. If this had happened while driving there would have been no way to control truck. The dash read "Power Steering Unavailable Service Required". Dealer tested truck and said EPS unit would need replaced at a cost of $2,345 for just the part and would be at least 45 before they could get the part. This truck only has 55k miles on it.
The 8.4" UConnect Screen has a bubble along the whole top of the screen due to delamination. This causes the stations to randomly jump from station to station and if you make a phone call with the connected phone, after you hang up, it will start calling random people. You can disconnect the battery and leave it disconnected for a few minutes, but it starts back within a day. Upon Google search, there are multiple issues with this same problem with this screen along all lines of Dodge and Chrysler products.
Cruise control fails to engage/Disengage
The radio/camera screen is delaminating causing a bubble on the top of the screen. The bubble is causing the touch screen to randomly activate to different systems without being touched. If the rear view camara is activated when backing up it turns off and on causing a dangerous situation. The screen also constantly switches to different systems while operating the vehicle causing a major distraction.
I took my truck to the dealer Early 2022 for the recall. they couldn't help due to the shortage on the parts. I kept going every month because my truck was stalling. they kept telling me to leave them my email address and they will contact me when they get the parts for the recall. on August 30. I was driving on the freeway. I lost power. my truck couldn't go over 30 then declined to 25 then to 20mph. My truck start heating up really fast. I pulled a side and tow it to the dealer. Dealer stated that my crankshaft was cracked. I truly believe it cracked due to the recall. My high Presure fuel pump was defective and it cause my truck to overheat and crack the engine. I need Help. I ordered another engine which cost me $13,000.00 without the Instulation, now I have to wait till the dealer get an engine and they will charge me the instulation on top it which it will probably end up costing me near to $20,000 This happen all because of Dodge defective part from the recall
I was in an accident, I hit a bale of hay doing 65 mph that a local farmer lost off the back of his feed truck. My air bags DID NOT deploy. I never had any warning lights on my dash warning me to service air bags. Thankfully I wasn’t severely injured and walked away with no more then a sore and bruised body and shaken up nerves.
Hello. We have a RAM 1500 serial # 1C6RR7MT1JS204636 , the UConnect radio screen is doing some delamination about 1/3 of the screen from top. At 1st no big deal but since about 2 weeks it changes radio station by itself and for the past 3 days it keeps calling people non stop , I almost rear ended someone today trying to stop the calls . I know my truck is not under warranty anymore but I feel there's a big safety issue for me and my wife right now. This radio is a tool for us ( GPS is the most important feature on it ) . We got very scared my wife and I today. Don't know if I'm the only one having this problem but we'll really appreciate if FCA can take care of us.
The dash command center for the vehicle failed and has become delaminated and cannot be programmed for any functions such as hands free, defrosting, heating, clock, navigation, voice command or any other related necessary safety features. The windshield sweats and frosts over on the inside at temperatures below freezing with no way to defrost without command controls. The vehicle was taken to the dealership and the problem documented but nothing was offered other than replace command center at owners expense. There were no warnings of anything going wrong.
Have read other complaints of similar problems. The problem started with our 2018 Dodge Ram 1500 several weeks ago with the navigation system changing screens to points of interest, then yesterday everything messed up. Upon starting the truck the touch screen seems to work fine for about five minutes, then it starts jumping around from one screen to another. It randomly tries to route a destination, the radio changes stations, tries to call phone numbers, and the climate controls jump all over the place. No heat, no air, and most alarming is that the defroster does not work. The problem persists while sitting still and driving. There may be other problems, but the touch screen does not respond. All this is very distracting and dangerous.
The engine seized, lost power and braking control while traveling on the freeway at approximately 70 mph during morning rush hour traffic. I had to merge into the ditch and ride it to a stop to avoid collisions on a busy freeway. Immediately called a tow truck to tow the vehicle to the dodge dealership closest to me to assess the problem. During the assessment the mechanic noted a seized motor due to the timing chain skiping and adjusting when the valve opens and closes, thus sending a valve through a piston and destoying the engine. Dodge has known about this issue with the 3.0 ecodiesel and all that they suggest is to sell it and buy a different truck. There are plenty of testimonials found if searched for, some that did not have as safe of an ending as i. The only warning light that was displayed was the 'check engine' light for the recall of the high pressure fuel pump. Thus truck has been scheduled for moths to have the recall replaced. The part is not available, I was ensured it was safe to drive until the part was available. I even called crystler ram to request the part, and they stated this part is not available at the time.
Exhaust Manifold Leak. Clicking noise when engine is started.
When I start and operate the vehicle, the radio display prompts me with a question, "Do you want to adjust the clock? YES NO". Then it disappears. Then it reappears. I cannot select an option, and I cannot reset the radio to solve the problem (instructions from RAM). It is a serious driving distraction - It happens whether the vehicle is parked or moving. When I press the button to turn off the display to escape the distraction nothing happens. When I research this issue online I see how common the problem is. RAM directs owners to replace the entire radio at a cost of thousands of dollars but the radios are back-ordered due to the number of radios affected.
The (touch screen display) keeps asking me to change the clock settings while driving causing me to lose my navigation screen and I need to constantly (reach over to push the no button over and over). Dodge is aware of this problem. This is a safety issue since I rely on the navigation system, and it keeps interrupting me while driving. If I ignore the message, I have nothing else available to control many functions of the screen and navigation system.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact then stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. Additionally, the contact stated that on multiple occasions while attempting to start the vehicle, the engine failed to turn over. The contact stated that a message appeared indicating an electronic fuel pressure failure. The vehicle was towed to the dealer where it was diagnosed that the EGR cooler, EGR valve, and exhaust manifold needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and offered to cover half of the cost, but the contact declined. The failure mileage was approximately 77,000.
The UConnect is malfunctioning, and my vehicle is available for inspect upon request. However I have many videos of the issue. It is exhibiting a “phantom touch” where it will click on buttons and change settings. My life was in danger when it would turn my windshield defrost on and off/change the temperature causing the windshield to fog up. It completely binds me while driving and I have to attempt to pull over and manually wipe the windshield. It is also constantly pressing the SOS button and calling 911, and I have to explain to the dispatcher that it is not an emergency/my truck is calling them (it’s a federal crime to call 911 repeatedly without an emergency). It has been confirmed by public forums and by another known customer. I am having it confirmed by the dealership today. The item has been inspected by those in the vehicle and getting inspected by the dealer. There is no lights or error code associated with the issue.
U-Connect, navigation, back up camera, screen, ac/heat controls, phone, radio, wipers, seat vents/heat all effected....navigation will not stop navigating when canceling route, back up camera stayed on over 3 hrs while I was driving which lit up everything behind me, phone when connected calls random numbers when I'm not even trying to make calls, radio jumps from station to station with out being touched. Wipers periodically come on by themselves when not raining and not turned to come on, a constant cluck when radio is jumping from station to station. Seat controls just decide when the want to heat/cool seats on their own. This should be a safety recall as trying to keep the phone from dialing 911 and other numbers you must take your eyes off the road, the back up camera remaining on consistently is dangerous as well. Dealer says about 1500 to change it out.. Recall this system please!!
The contact owned a 2018 Ram 1500. The contact stated that while driving at approximately 55 MPH, the vehicle crashed head-on with a Ford Focus. There were no warning lights illuminated. The driver sustained injuries to his lower back, neck, and head, and medical attention was provided. The passenger seat occupant sustained injuries to her chest, lower back, and head. The air bags did not deploy. A police report was filed. There was no reported fire. The vehicle was towed to a towing lot and then to a body shop. The contact called the local dealer but the vehicle was not diagnosed or repaired. The vehicle was deemed a total loss. The manufacturer was contacted and sent an investigator to evaluate the vehicle and reported that while driving at 55 mph there was not enough G-force for air bag deployment. The failure mileage was approximately 59,000.
U connect radio system / screen delaminating/ radio makes phone calls to 911 and other numbers on its own. Controls a/c and heat turns those off and on without anyone touching the controls very annoying,distraction to driver also causes backup camera not to work.
Touch Screen on radio has peeled up and is bouncing all around from navigation, heat/air, radio and will not power off. Cannot use any function properly or connect the USB functionality. The dealership informed me it was a problem with all 2018 models and we would have to replace the entire screen. This is our opinion should be a recall on the model.
The touch screen in my vehicle, that controls everything from heat& A/C, GPS, radio, heated seats/steering wheel, and also connects with my phone. It automatically changes constantly without warning causing me to have to switch back or turn off what it may have turned on. It changes my directions when I use it to go to unfamiliar places forcing me to briefly take my eyes off the road to navigate the screen.
The Uconnect 8.4" has a delamination problem that causes the screen to act like it's being touched. This causes distractions because the seats vent/heat turn on/off. The radio station changes frequently. It makes calls from your phone using Bluetooth and the only way to stop it is by using your phone which causes distractions. This is a known problem based on Google searches and Ram/Chrysler should fix this issue before ppl are injured/killed while driving. The u connect screen controls, climate, hazard lights, phone, and other apps which is a huge problem and safety issue.
The contact owns a 2018 Ram 1500. The contact stated while driving 50 MPH, the service electronic control warning light was illuminated and the vehicle went into Limp Mode. The contact was able to drive to his residence while experiencing the failure. The contact took the vehicle to a local dealer who was unable to determine the cause of the failure. The mechanic cleared the code. The vehicle was repaired; however, the failure was experienced three days later. The contact took the vehicle back to the dealer who was unable to determine the cause of the failure. The mechanic cleared the fault code and reset the computer. The vehicle was repaired but continued to experience failure again three days later. The contact took the vehicle back to the dealer for a third time and again the mechanic was unable to determine the cause of the failure but informed the contact that the vehicle needed to have the pressure checked. The dealer stated that the equipment to service the vehicle was not available to them. The vehicle was not repaired. The contact took the vehicle to a second local dealer: Baxter Chrysler Dodge Jeep Ram Papillion (14920 Crest Road, Omaha, NE 68138: (402) 819-6852) and was informed that the VIN was associated with NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer also informed the contact that the turbo needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The manufacturer had been informed of the failure. Parts distribution disconnect. The failure mileage was approximately 66,300.
Exhaust manifold bolt issue causing exhaust leak. This is a known issue for these engines and Ram will do nothing about the problem. In most areas an exhaust leak because of their defect will cause non inspection pass.
The in-dash audio system is shorting out. GPS will not work; U-Connect cannot make or receive calls (safety issue); U-Connect will make random phone calls over and over again, causing the driver to try and stop the calls while driving (safety issue); radio changes constantly between radio, Sirius, Aux and Phone (you cannot turn it off). It also affects the a/c and heat. I cannot believe this issue has not been recalled. I understand it is a real problem in the Ram trucks. Dodge needs to take care of this immediately! I do not drive the truck much because it is dangerous.
The Uconnect display system is delaminating and it is causing the computer system to randomly start turning systems on and off as well as not allowing the navigation system to function properly. The air conditioner is effected as well as the radio and CarPlay system.
I have Ram 1500 year 2018 , my Uconnect screen is delaminated and having issue with touch and it is working by itself selecting options and also turning on heat and increasing by itself and also when the screen is working by itself the back camera doesn’t turn on and I see online many people are having the same issue and also I contacted the dealer and they said it cost around 1500
Driving down the interstate in the rain and the infotainment center starts randomly turning on and off the climate, turning off and on the heat/cool seats, turning on the backup camera, changing the stations, and just randomly changing settings. Truck is beeping alerts and very dangerous in the rain. It cannot be interrupted, this continued the whole 2 hour drive.
Turning onto a main hwy, vehicle would not move forward. Response time for throttle was more than 5 seconds. Car behind me had to slam on their brakes on order to not hit me. Vehicle is continually having throttle response issues.
The magnetic material on the tone wheel delaminated causing the engine to stall and not restart. Incident was on the curve of a busy mountain road. The failed part was kept by dealer Jacky Jones Ram in Hayesville, NC. There were no prior warnings to the failure. This same failure is described in recall 20V-475 but my vehicle VIN is not included. There are several other occurrences in online forums of the same problem occuring on vehicles that are also outside of the recall VINs. The recall should be expanded to also include at least the vehicles that actually have the problem.
I am having problems with my 2018 Ram 1500 Uconnect system. With no input from me it asks if I want to reset the time and also gives me a message of function is not available while driving. When the Uconnect is doing this, all other functions (climate, navigation, radio, etc) are not available. Doing some research, I found this is a very common problem with Uconnect due the screen delaminating, yet Dodge is doing nothing to fix the problem except charging owners for testing and replacing. Doing some further research, I found where Dodge has issued a service bulletin (S2108000130) addressing the delamination issue but does not give a clear direction to the dealerships to fix the problem. Why this was going on, the dealership I purchased the vehicle contacted me. When I explained the problems I was having, there response was to trade the vehicle in. Instead of helping fix the problem, they wanted me to buy another vehicle. After locating the service bulletin, I took my vehicle to another dealer. They refused to even look at the vehicle and wanted to run a system test on it. I explained that you could actually see the delamination and a test would not be needed due to this. They also refused to look at the service bulletin I had located. Since this is a known issue with the Uconnect, a service bulletin being issued and class action lawsuits being filed on this matter in other states, I want my Uconnect replaced at no charge. My vehicle has under 49,000 miles on it at this time and I should not be having this problem.
The Uconnect 8.4 inch radio is delaminating causing uncommanded inputs into the vehicles climate, sound system, and phone access. The vehicle changing music and climate is distracting, but the commands in phone access are extremely distracting and could cause safety issues to others. This is also a very common issue according to others and although some have received a FCA goodwill warranty I was not able to. The goodwill warranty tells me Chrysler and Uconnect know this is a common issue that needs to be corrected. Also, Chryslers fix is to replace the radio when the glue between the digitizer (touch screen) and main unit melts despite the main unit not being the cause of the defect. So charging people $1,000 dollars for a new unit is a bandaid issue as the unit will just delaminate again. This issue needs a more effective solution.
My radio began changing channels, volume, settings and controls. The radio began making phone calls. The air conditioning and heat would increase and decrease on it's own. Very scary driving down the road and volume of the radio would increase without warning and could not be turned down.
I am having an issue with the radio screen on the vehicle is delaminating. This isn't repair able buy putting a new screen or screen protector on. the only thing is to replace the radio. the radio has the reverse camera connected to it and the radio controls the heating and AC. the radio also controls or changes settings in regards to electric brakes for trailers as well as lighting and etc. This is a major safety concern as when the delamination gets to the point of full delamination it tends to short the radio out. Shorting the radio out can cause the AC and heating which in the current weather climates becomes dangerous to be in. (heat stroke, frost bite, etc). the reverse camera also would be disabled which can be a potential danger to anything in rear of vehicle that isn't seen in the mirrors. Also a device shorting out also can cause fire. FCA is aware of the issue and is only replacing vehicles under the original 36,000 warranty. for everyone else it is Over $1,800 closer to $2,500 to have issue fixed that should be a recall issue.
Automatic Air Suspension defective. Truck back 2 wheels remains in "off road" mode while the front 2 tires remain in" plant" mode. Brought to carmax after owning for a month. they brought to dealer where is was serviced and fixed at the time. same issue is ongoing after now 2nd attempt to fix. replaced relay part and broke a week later. now having battery and alternator issues along with suspension is still broken.
The lights on the dash went out while sitting still. All of them flashed on then off again, a warning light about the transmission came on and then off again. The motor surged and would not stop, the brakes would not work, the shifter would not work. The vehicle surged into oncoming traffic.
Passenger seatbelt in front will not latch happened this spring. The car dealership had my truck for 3 weeks the begining of June to clean exhaust filter and find out why every warning light on the dash was on and did not fix the seatbelt or the other two recalls according to what I pull up with my vin. I have 4 children aged 4-12 this is unacceptable.
The touch screen on my Dodge Ram has failed. A quick google search shows this is a widespread problem among all Chrysler vehicles. This is a safety issue as most of the controls for the vehicle are accessed through this screen. Further, it causes my radio to consistently change stations, turns the volume on my raid to max randomly while driving with scares me every time it transpires. I can not access any emergency services. The vehicle randomly shuts off even though it’s new. The screen randomly turns off while using it. It gets stuck on backup camera while driving or shuts the backup camera off during use. It changes the climate control consistently while driving. Turning on the heater to max when it’s 109 outside or flipping on the ac when it’s freezing. I can’t use the manual controls because the touch screen overrides them. I am constantly having to push buttons on this screen while driving to turn the volume down, but it keeps slamming back up to max with no way to stop it. I have to stop random emergency calls when it decides to make them, or control unbelievable climate conditions constantly changing while driving. If this isn’t an emergency issue that has possible grave consequences for drivers, idk what is. It is undoubtedly a safety hazard and the manufacture does not care. It is obviously a major flaw or design issue by the manufacturer and for public safety, there undoubtedly should be a recall on this. It’s not an issue of just being able to use the radio. What this screed controls, and what the defect is causing is a massive safety issue being ignored by the manufacturer and nhtsa. I’m sure this has led to fatalities, but how would we know if the people are dead?
2018 RAM 1500 eco diesel with LESS THAN 26,000 miles on it. My husband and I had a harrowing drive a couple weeks ago bc the power steering unit started to intermittingly cut out/fail (think hair pin turn on country roads at 55, you are CRANKING on the wheel bc power steering cut out, then halfway through the turn it decides to come back and now you are OVER steering). Again, we have less than 26k on this truck ((and it is BABIED)) so clearly this is a faulty part. We got it fixed (I have receipts), but per RAM the truck is "too old" thus "out of warranty" with no current recalls and thus my request I submitted to RAM to reimburse us for the faulty part was denied.
The filler pipe for filling up gas will not take the gas from gas station filler nozzle you have to constantly engage nozzle it automatically shuts off and then you have to engage nozzle multiple times to fill gas tank. Dealer wanted to replace entire tank and filler pipe for $800.00. You asked what date did this occur it’s every time you put gas into the truck.
The contact owns a 2018 Ram 1500. The contact stated that the vehicle was experiencing hard starts and was making abnormal sounds. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel). The contact stated that unknown parts were replaced; however, the failure recurred increasingly while driving. The contact stated that while her husband was driving 40-50 MPH, the vehicle stalled inadvertently. The check engine warning light was illuminated. The contact's husband was unable to veer to the side of the road. The contact's husband was able to restart the vehicle and drove to his residence. The vehicle was taken to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 65,000.
There is a problem with the UConnect system where screen delaminating causes the system to be very erratic and make selections on it's own. It randomly selects any of a number of screens and makes selections within those screens causing major distraction while driving. This affects every selectable component including Radio, Media, Climate, Apps, Controls, Phone and Settings. This also takes my desire to run Max AC and instead gives Max Heat! Backup Camera, and many other issues. This is clearly worthy of investigation given the number of complaints I see on NHTSA for these issue. Please make this a recall.
The contact owns a 2018 Ram 1500. The contact stated while driving 60-65 MPH, the vehicle inadvertently started to decelerate while the contact was attempting to accelerate. The contact stated that after several minutes the vehicle returned to normal driving. The dealer was contacted and notified of the failure but offered no assistance. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 34,000.
The ram 8.4 uconnect screen is delaminating. This causing the screen to "ghost click" everywhere constantly. This includes: randomly calling people, changing radio stations, changing volume, clicking in and out of my map/navigation, changing clock, changing climate control, etc. It is very distracting and dangerous while driving. Its basically unusable and even once it started an emergency call over and over.
The contact owns a 2018 Ram 1500. The contact stated that while driving in reverse, the Back Over Prevention camera failed to display an image, creating a visibility hazard. Additionally, the reverse camera screen would erroneously display an image while driving forward. On several occasions, while the ignition key was removed from the ignition and the vehicle was turned off, the reverse camera activated and displayed an image. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V398000 (Back Over Prevention). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 50,000.
The 8.4 inch navigation screen in the center cluster. This issue is available for inspection. The touchscreen is delaminating. As this thin film independently pulls itself away from the surface behind it, the screen behaves as though a person is pressing the buttons. This issue has rendered the navigation screen unusable because as soon as one makes a selection on the screen, another and many other selections are pressed immediately thereafter. Currently, the pressure seems to be focused on the Sirius XM selection and so it just continuously is pressed. However, yesterday while leaving work for the day, the screen selected a person from my contact list and placed a phone call, catching me off guard, as I did not initiate the phone call. There is a function to dial 911 on this Uconnect platform and so it is only a matter of time before my pickup decides to contact 911 without my knowledge or need/desire. An unexpected phone call to a contact or let alone 911 emergency dispatch would serve as a distraction to any driver and may lead to a serious accident. The navigation function of the screen is not usable because as soon as one tries to input an address or select a location, the screen makes its own selection. Attempts to correct this are fruitless. If one needs directions to a location, maybe hospital or emergency room (listed as options on the Uconnect platform), this screen is rendered completely unreliable. Also available on the screen is the ability to adjust the climate control. We did experience this on a road trip recently and the screen kept changing our climate selections. Changes made, quite rapidly, between the upper vents, the lower vents, and defrost all while changing the temperature and speed of the air delivered. Imagine driving in 100+ heat and you are unable to maintain a cool interior cab, especially if young children are on board. This Uconnect navigation screen was a selling point but is now a potential dangerous liability.
My touchscreen has been delaminating over the past year or so and has now begun making random selections when driving. This is extremely distracting as it will often make phone calls on its own. I have not been able to confirm if there is a recall on this particular issue but it appears to be a widespread issue. Any assistance would be greatly appreciated. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Touch screen that displays the rearview reverse camera overheats and is separating the digitizer from the glass causing the display to go off. Went to the dealership in Columbia IL. And they confirmed the issue, but would not fix the problem under warranty and charged a diagnostic fee for doing nothing more than agreeing that the touchscreen is overheating and the display is separating.
The UCONNECT 8.4 screen has delaminated and phantom touches constantly. I the phantom touches have caused several distractions to include turning on the rear view camera, adjusting the climate control settings, and calling people if a phone is connected. I have had almost two accidents caused by the distractions that this issue has caused while driving and been pulled over for using a cell phone to stop a call that screen made. The dealership has seen the vehicle and told me it is a common occurrence for this model of UCONNECT. I have called UCONNECT and Ram to see if they would replace the screen and have refused to do so.
The antilock brake system and the electronic brake system light came on when I started my truck. I’m not the first to have issues like this ram needs to issue a recall to fix these safety related problems!!
The radio which is a 8.4 uconnect screen had started to delaminate cause the screen to randomly select items and constantly switch back and forth from one screen media to hvac controls and apps, it automatically turn my heated and cooled seats on and off and again and had even turned my auto dimmer for my rear view mirror off, and when I tried to turn it back on it would select the auto dimmer like I was touching the screen when I was not. This mind you while I was trying to drive at night making a huge distraction. It constantly hits items on the screen which brings up dialog which requires me to look down away from the road.
Please help this is an ongoing safety issue that causes my phantom touching on my stereo screen. The screen is not just radio but air, cameras and many other electrical settings. The heat will come on going down the highway when there is no air turned on. The backup camera will pop up on the screen causing a pretty uncomfortable feeling when going down the road at 70mph. Along with apps opening up, random phone calls through the Uconnect system causing me to try and switch the system off. This is a problem that is visible all across the internet while dealers and others are taking advantage charging money for the fix. Last June I started noticing a bubble in the left portion of my screen. I took the truck into the dealership I bought it from and my warranty had gone out so they would not help. Ive tried contact dodge and they keep running me around passing me to different departments. The issue is now to where I can’t do anything with the radio and it constantly phantom pushing of buttons. I have researched the issue and this is common problem all across Chrysler and dodge vehicles around 2018.
I was driving my 2018 RAM at night when it suddenly started to smoke. I had to stop in the middle of the road to find coolant had splattered on part of the engine and was leaking. Upon further inspection this morning I found there is a missing bolt on the radiator and it is cracked and a hose apparently burst. Called the dealership and states this is not covered by the warranty since I’m on my 4th year and the type of part that it is, however, the only people to have ever worked on this vehicle have been the dealership and they have never had to do any repairs on the car, only regular oil changes and a warranty repair to my Uconnect screen that was faulty. There is no reason why this would have happened other thanks faulty parts. Upon investigating further I found that 2018 Rams with Ecodiesel engine(I have a gas engine) have a recall for the same issue and many people are having issues getting repair issues due to parts. I have also found other people with gas engines with similar issues. I’d like to have some resolution with the manufacturer do they may cover their issue, not have to pay out of pocket for this.
Intermittent loss of power steering. Steering fights driver input when turning in either direction, when straightening out from a turn & gradual road curves. Inspected by competent mechanic. EPS rack & pinion failing at 22,300 miles on vehicle. EPS serial # not affected by FCA recall
The contact's father owns a 2018 Ram 1500. The contact stated that while driving 20 MPH, an abnormal odor was detected and a loud sound was heard coming from the vehicle. The contact pulled over and inspected under the hood. She noticed that the battery had exploded, with cracks on the casing and battery acid leakage. The check engine, battery, and ABS warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed that no codes appeared after they replaced the battery. The vehicle was not repaired and remained at the dealer. Prior to the failure, the vehicle had a jumpstart from Triple A towing company. The manufacturer was made aware of the failure. The failure mileage was approximately 58,800.
The contact's husband owned a 2018 Ram 1500. Two years ago, the contact received a notification for NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling); however, the parts for the repair were unavailable. At the time, the dealer had been notified about the recall and confirmed that parts were not yet available. A year later, the dealer called that contact to inform her and that parts slowly coming to their dealer and that she had been placed on a waiting list for the recall repair. Recently, the contact stated that while her husband was driving at 65 MPH, the vehicle failed to accelerate upon depression of the accelerator pedal; two unknown warning lights also appeared on the instrument panel. As her husband pulled over, a white color smoke began to emit from the engine. Upon lifting up the engine's hood, her husband saw flames coming from under the engine. Her husband immediately called 911 and while on the phone with the dispatcher, the vehicle became engulfed in flames. The fire department arrived ten minutes later and extinguished the fire. The contact was uncertain if a fire report was filed; no injuries were reported. The vehicle was towed to two independent mechanics where it was later deemed a total loss. The manufacturer had been notified of the failure and a case was filed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 66,000. Parts distribution disconnect.
The Touch Screen 8.4 Uconnect Screen is Delaminating and has Phantom Touches with Render the Screen useless and it takes away from the ability to use the screen and the SOS or Assist feature it has incase of any emergencies.
The contact owns a 2018 Ram 1500. The contact stated while in reverse at approximately 2 MPH, the backup camera screen would go blank, or the image would become pixilated. The contact had not noticed any warning lights. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the navigation and information computer screen needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
Uconnect 8.4 graphic panel (radio, navigation, climate control, etc...) is de-laminating causing random systems outcomes and dangerous driver distractions. Online research shows this is caused by some chemical between the outer touch sensitive screen and inner radio screen itself leaking out the bottom of the assembly. I'm concerned about what this chemical is and its toxicity to humans both breathing it or potentially touching it. This is a well know and common deficiency, especially within 2018 models, which the manufacturer will only address if still under warranty (all 2018 Chrysler vehicles are past the 3 year/36,000 mile warranty period.)
As I'm driving my truck there is a error message that keeps popping on on the vehicle information system. I can shut the information system off and I can't get rid of the error message. this is distracting me while I'm driving.
The contact owns a 2018 Ram 1500. The contact stated that while driving at approximately 55 MPH, there was an abnormal noise coming from the vehicle. The low oil pressure warning light was illuminated. The contact stated that after turning off the vehicle, the vehicle was unable to be restarted. The vehicle was towed to an independent dealer, where it was diagnosed that the bearing on the crankshaft was loose and causing damage to the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
while driving on the highway with cruise control engaged at 60 mph there was a loud clunk sound and the truck immediately decelerated. The cruise control had disengaged and the truck seemed to go into limp home mode and the check engine light came on. I pulled to the side of the road and shut the engine off. I looked under the truck to see if I had run over something and checked the drive line for damage but found none. Restarting the engine took considerably more crank time than normal. While driving home the truck would not accelerate normally and top speed uphill was 19-23 mph depending on the climb with rpm around 3000 before what felt like fuel cut off and immediate deceleration until rpm was dropped to around 2000. The 5 hour trip home turned into an 8 hour trip. The check engine DTC is P0336 (crank position sensor A circuit range/performance). There is a recall W58 (20V475000) for software update for loss of crankshaft position sensor signal. This update substitutes the camshaft position sensor signal for the lost crankshaft signal. There is a known defect with the tone ring on the 3.0 eco diesel. The magnetic material on the tone ring delaminates. The software update does not fix the loss of crankshaft signal. The engine now has excessive crank time before starting. There is an a noticeable aceleration lag and the truck struggles on uphill grades. The cruise control is now inoperable with the crank signal DTC is permanent until the tone ring is replaced. My repair shop checked for parts avaiability and found dodge has 22,000 in stock which leads me to believe that they not only know about the problem but also know the only true fix is to replace the failed tone ring. The truck is unsafe to drive until the failed tone ring is replaced.
Instrument panel controlling radio, HVAC, back up camera, hands free devices, etc is faulty. It turns on/off by itself, glitches to many operations several times a second. Can not be turned off. Extremely distracting. The panel also gets very hot - worried about fire hazard.
While driving on at 75 mph with the cruise control on I went to reset the MPG and the screen was blank. Started pressing the left/right arrows and the entire cluster restarts (power cycles). I was able to repeat it several more times and capture it on film, link below. https://www.youtube.com/watch?v=saQ_5ezRV-0
Purchased truck from Covert Dodge in Taylor, TX 2019. Mid-End 2019 started having issues with the fuel pump would not fuel vehicle without constantly shutting off. This is a very annoying situation and eats up a great deal of time. I have to hold it where it barely runs the fuel in order to get it to fuel for more then 2 seconds. Gas attendant at Costco just thought I did not know how to fuel my truck and he too had the same issue. Dodge needs to own up to the problem and fix it. There are plenty of complaints about the issue. I do not think my next vehicle will be a dodge only because they do not own up to the well known problem. Did receive a letter about the fuel tank strap. I do not think that is the issue
My complaint is with the infotainment system 8.4 uconnect screen delaminating. This delamination is causing ghost touches on the screen. It causes the A/C and heat to switch on and off. Changes the ride height on my air ride to adjust. Has made random phone calls when connected to my phone, changes radio stations. Almost every system in the truck is controlled from the radio screen and it cam and has changes things while driving cause distractions and possible unsafe actions to occur. To me this product is u safe when the delamination of the screen happens. Please help
Cruise control on 65mph going down hill. Transmission dropped into a lower gear. Vehicle immediately slowed down immediately by probably 20-30 mph. Everything in vehicle was thrown forward. I struggled to keep control and thought I was going to roll and crash off of roadway, or hit another vehicle. This was not a problem for two years, until June of this year. Driven the same stretch of highway a dozen times without incident. 21,000 on vehicle now. I took the RAM tech for a ride to reproduce the incident. Did it on a small hill at 25-30mph and reproduced the problem several times at the same location of the hill. Transmission drops into lower gear, makes a kind of grinding or similar noise. Then it stays in this lower gear straining until the brake is pushed to turn cruise off. Told him of losing control on big hill and nearly crashing. No warning lights or warning of any kind. Their response that a slight speed change is BS. 65mph to 30 or what it was in a couple seconds is not slight. It also states temporary. Even with the tech seeing it, it is not temporary. You have to push the brake to get it back into the right gear. At 30mph on test runs. Losing control of vehicle and they come up with this. You can inspect my vehicle. No sales rep ever mentioned that you shouldn't use cruise control on a hill. What a scam. Not happy with my RAM purchase now.
What component or system failed or malfunctioned, and is it available for inspection upon request? BLUE SCREEN ON BACKUP CAMERA OR SEVERELY DISTORTED PICTURE How was your safety or the safety of others put at risk? INCREASED BLIND SPOTS AND MORE DIFFICULT TO JUDGE DISTANCE. Has the problem been reproduced or confirmed by a dealer or independent service center? NO. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO. WITHIN THE LAST 6 MONTHS. MORE FREQUENT WHEN IT RAINS.
When filling up with gas, it will not fill up without the causing the nozzle's safety switch to continually auto shut off(clicking off). Meaning I have to barely squeeze the nozzle so fuel barely flows into the gas cap slot taking 20-30 minutes to fill up because I can not set the lock on the gas pump nozzle to automatic flow. This is happening at all Gas stations so it is not an issue with the shape of a specific stations pump nozzle. The colder the weather the worse this is. Took in to dealer for a maintenance to see if it was just the float, but the stated to me without them further looking into the problem and having to charge me, it appears it could mean a full fuel tank replacement. My truck is only a 2018 and only has 56,000 miles on it so to me this shouldn't be happening. This started last November 2019.
- What component or system failed or malfunctioned, and is it available for inspection upon request? - The entire touch screen feature has failed in the vehicle. This has affected the navigation, radio, back-up camera, climate, etc. control in the vehicle. The system also unpredictably crashes completely, mid transit. It is available for inspection upon request. Also, the switches governing the operation of the front row windows has sporadically failed at times (unrelated to the center console, but a clear electrical issue). - How was your safety or the safety of others put at risk? The entire system affecting the items listed above crashes mid transit. If I were backing up, my visibility would be lost completely. If there was an emergency vehicle, I may not hear instructions from that vehicle as I would not be able to turn down the volume to my radio. If I were using the navigational features of the car, when it crashes, it may cause injury to myself, my passengers or others. When window functionality is lost, elements are able to enter the cab which may affect driver performance. - Has the problem been reproduced or confirmed by a dealer or independent service center? Service appointment to address these issues scheduled for Jan. 7, 2022. - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Service appointment to address these issues scheduled for Jan. 7, 2022. - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
The contact owns a 2018 Ram 1500. The contact stated that after stopping the vehicle, it was discovered that the rear powered tailgate door had erroneously unlatched and came open. The vehicle was taken to the local dealer who diagnosed that the tailgate actuator was faulty and needed to be replaced. The contact indicated that the vehicle was previously serviced in July 2021 under the NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages) to prevent the failure however, the failure still occurred. The failure mileage was unknown.
My trucks display flickers in & out if I'm using GPS it changes flickers to other settings in display on it's own it makes phone call changes directions,changes control settings all by it self even if I turn off display settings it goes on by it self it is happening to many others who own the same year ram trucks this is a serious life threatening endangerment I almost have gotten into 4 accidents myself
When for gas at wawa pump got stuck in my truck would not come out sat for 5 hours until we got it out
The radio u- connect system is constantly malfunctioning, you cannot turn off screen, or sound. I glitches almost continually which has caused the screen to get super hot to the touch, which has caused screen separation because of the heat. The glitching is so distracting to the driver, that it is very dangerous to drive. I took to our local dealer who stated it was very common for this year. At the time of this visit my mileage had reached 36,700, which they state is 700 miles out of warranty. Also I had to disconnect my phone from the system because it would not let my call my family during an emergency. I literally had to turn off my truck and walk away from my vehicle to be able to call them. I travel alone often, and I’m unable to use my phone while in the truck. It will put my family on hold, and will fight me to keep it off hold. It also randomly calls, anyone in my phone book, them switches. There have been multiple times then the screen doesn’t allow me to change anything. I have went on the computer and there are plenty of similar experiences by others, shown in video. Their screen are also separated. I’m afraid my car will catch on fire. This is a very serious situation and I’m trying to find a resolution. My husband refuses to drive it long distances do to the distraction it presents. I do have videos documenting the distraction, and have included a picture that shows how the heat has causes the screen to separate, and the screen conflict. Ram is aware that this is an issue, and the danger that this presents. They need to address this immediately, this is very dangerous. Thank you in advance for your attention to this matter.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Ram 1500. The contact received a notification for NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The dealer had been notified about the recall; however, the contact was informed that the parts were on backorder. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
All 4 tires have cracks at or near the bead and getting worse. 22655 miles on the tires that were factory installed at truck purchase. P27560R20. Rotated every 8000 miles and pressure is checked weekly to maintain inflation.
The contact owns a 2018 Ram 1500. The contact stated that while driving approximately 25 MPH, the power steering light suddenly illuminated and the message "Service Power Steering" was displayed. The contact was unable to turn the steering wheel in either direction. The vehicle was towed to the local dealer for service. No further information was available. The manufacturer was not yet notified. The failure mileage was 45,000.
I have received 2 service messages on the vehicle. The first says, "Service Electronic Braking System" and the second says, "Service Trailer Brake". Apparently, this is an ongoing and known issue to FCA with 2014-2018 trucks and they have refused to issue a recall. This issue is occurring in many trucks with very low miles. My truck has 28,000 miles and is only 4 days out of warranty, yet now I as the consumer am expected to pay for replacement of ABS components that are breaking extremely prematurely. This should be a recall, due to the long term and widespread nature of the known issue.
The glue that holds the screen on the uconnect screen is melting causing unwanted buttons to be pushed. I will be driving and the radio will start changing channels causing a distraction. Also when driving in cold weather I can’t use the heater or defroster because it automatically turns on the air conditioner.
Vehicle is overheating, recall on this vehicle cannot be fixed in a timely manner due to no parts available. Also issue with low pressure light coming on due to no actual sensor just a switch. This issue has caused we to stall at 65+ mph while driving on the freeway.
My Uconnect 8.4 screen is becoming to delaminated on my 2018 ram 1500 limited, the system is beginning to fail i.e. random calling, GPS issues and possible other integrated safety features. Driving in the National Capital Region in Maryland is dangerous and relay heavy on the display display. The problem has been reported however it is not covered. there are numerous posts and complaints regarding similar occurrences and it has not been issued as a recall. this shouldn't happen on new vehicle and needs to be corrected before some is injured.
I am having problems with the 8.4 uconnect radio. 1 week after I purchased the truck (used) I noticed that the screen was cracked on the radio. Since then, the radio has gone haywire. It has tried making SOS calls (service is disconnected), randomly called people from my phone book. The radio will randomly switch radio stations or bands, and will turn itself on and off while driving. It will turn the a/c on and off or will make the fans go from low to full blast. When backing up the backup camera will randomly go back. I can't pull the fuse because the touch screen controls everything.
Went to turn at a gas station and steering wouldn’t work steering faulty light came on and said to have power steering looked at
Like many other complaints I have read on this site and across multiple Dodge / Ram forums, the center console information screen that controls most of the functions in the vehicle is malfunctioning. In my case, the screen randomly has a pop up that asks if you want to adjust clock settings and it continues to flicker and make beeping noises. From what I have read in other forums where others had a replacement under the manufacturer's warranty, the screen is delaminating and causing this problem. I purchased an extended bumper to bumper warranty and it is currently at the dealer where I purchased it from. They have not diagnosed or committed to fixing it yet but since this seems to be a wide spread issue, I wanted to file a complaint here so it is on re
My 2018 (30,134.mi) Ram pickup truck design is defective. Specifically, the defective fuel tank filler neck (the “Filler Neck Defect”) cause standard gas-station nozzles—which work perfectly well with other vehicles—to become lodged in the opening to my Ram fuel tanks. I have to physically wrench the gas nozzle free. A side effect of the filler neck’s design is that it triggers the gas pumps’ automatic shutoff when the tank isn’t full yet. The pump shuts off every few seconds, forcing me to fill the trucks’ tanks “mere ounces at a time.” https://www.classaction.org/blog/class-action-says-defect-to-blame-for-dodge-ram-refueling-issues#comments
U Connect 8.4 screen is delaminating causing distracting information to appear on screen. Keeps asking if I want to adjust the clock. If you touch yes, no, or X it will reappear seconds later with an annoying beep and continue over and over. This is a known problem among many Dodge and Chrysler vehicles which they refuse to address if out of their basic warranty. My vehicle only has 21,289 mi. at this time.
Due to manufacturing defect the screens on the navigation unit have begun delaminatig from the actual system. This results in the inability to view map and other controls safely. As result hands free communications and map viewing are not possible. The screens should be repaired to their OEM state before somebody gets killed trying to fumble their phone since the OEM equipment is defective.
When fueling the truck will not allow more than a few cents worth of gas to go in. You immediately hear the sound as if it is full and pumping stops. This is a known problem that Ram Truck company ignores. It has been documented since 2015. The danger is since you can't tell the difference between the constant shut off Nd when a truck is full and you keep trying to put gas in the truck then gas sprays out of the filler neck. It has covered my hand in fuel as well as my clothing and poured onto the ground. There are no warning lights saying there is an issue. I have contacted the dealer and their response in email was "there is no open recall". There are also numerous complaints on the Ram Truck forum and a class action is being started.
The In-Car Entertainment System is responsible for controlling multiple sources of entertainment, climate control, heads-up navigation, hands-free phone use, and others. The unit is the Uconnect 4C by Harman. This system has a problem with the touchscreen delaminating, or coming loose, from the display. When this happens, the touchscreen will send multiple and variable "touches" without user involvement. While driving my vehicle on 10/5/2021, this fault caused my navigation system to change to an unreadable state, which resulted in a serious distraction while driving. The distraction lead to my approaching near to another vehicle on the road and resulting in a subsequent swerve to avoid a collision. This problem is a SERIOUS SAFETY ISSUE due to the distracting nature of the display in this condition. The issue is a known issue by both Uconnect company and the Chrysler company. I have reported the safety issue and they are unwilling to address it. The first picture provided shows the delamination of the touchscreen from the display. The effect can be seen by a semi-circular line about halfway down the display. The second picture provided shows a non-commanded screen press at the top center of the screen (note the circle indicating the recognition of a push). This was observed to happen 14 times in 16 seconds. I have videos (not provided) of the what happens during navigation. It is extremely distracting during navigation and makes driving in a high-traffic situation almost impossible. There is not a way to turn off the display, which in turn forces the distraction continuously and without a way for driver intervention. This problem is known throughout the industry, which I learned by contacting my local Dodge dealer and the Uconnect company. Many reports exist on the internet, also. NOTE: This is not a wear out item and there is nothing in the manual about routine safety maintenance on the touchscreen or the unit. i.e. not user serviceable.
The contact owns a 2018 Ram 1500. The contact stated while having the oil changed at a local mechanic, the contact was informed of a leak coming from the oil cooler filter housing. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer to be inspected. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 90,000.
Component that has failed is the Uconnect system. It control GPS, phone, radio, temperature settings, doors, etc. My safety has been put at risk for various reasons; the phone inexplicably will start dialing different people over and over without my prompting and I have to do my best to cancel each if they calls while driving. When I pulled over on the Hwy to avoid more distractions, It took several attempts to move to another mode to get it to stop. After exiting the vehicle to regain my composure, the vehicle locked me out while running leaving me stranded on the side of the Hwy until a locksmith was summoned for me by a concerned motorist. Also while driving, the heat would inadvertently switch to highest heat possible and seat warmers would kick on even though the temp had been set previously at 70 degrees. Mind you, outside temperature was 100 degrees. Problem had been reproduced and had been acknowledged by the dealer and Chrysler. Dealer and online blogs both stated it’s a known problem with many vehicles with this Uconnect device. Problem original started with radio stations switching on their own and has recently progressed to all systems controlled by this devise radically changing while in motion.
The contact owns a 2018 Ram 1500. The contact stated that after starting the vehicle, an abnormal ticking noise was heard. The vehicle was taken to an independent mechanic and diagnosed that the manifold had warped and damaged the manifold bolts. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 61,174.
I was traveling down a rural road with a 45 MPH speed limit, During acceleration the throttle on my truck stayed open, it accelerated to approximately 60 MPH and would not stop accelerating until I forcibly pressed the brake pedal. The truck was still accelerating even when I pressed the brake pedal. A couple seconds passed and then it finally depressed the accelerator pedal and I was able to slow down. The Throttle error light came on for around 20 seconds and then shut back off and the vehicle returned to normal. I am taking it to a dealership for review and hopeful fix of the issue.
The contact owns a 2018 Ram 1500. The contact stated that the front passenger’s side seat belt failed to latch as needed. The contact stated that the seat belt would latch after several attempts were made. The vehicle was not diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 48,000.
8.4 inch Uconnect display has intermittent "ghost" pressing buttons. This causes the radio station to change, settings to change, back up camera to activate for minutes at a time, and now phone calls are being terminated. I am in Illinois and we have a "hands free" law for cellular phone use. The phone calls being randomly terminated could interrupt emergency communications. This random termination of phone calls is a huge distraction because you look at the radio display to see what is going on and then try to interact with the display to fix it. The root cause of this is the bubbling or delamination of the 8.4 inch Uconnect display. This delamination has been a known issue since 2013. My delamination issues are getting worse. I continue to report these issues to Uconnect, but they tell me there is nothing they can do.
Navigation system started jumping around different screens while traveling in an unknown area. It almost caused an accident several times from being startled from not knowing where I was going and from losing visibility of the upcoming Road. I have video of this happening.
Uconnect 8.4 inch display is bubbling or delaminating. This morning I was driving thru city traffic, about 5 miles total. The "ghost" was pushing buttons on the display changing radio stations, settings etc. Suddenly the BACK UP CAMERA CAME ON. Then it would turn off. I started timing the on time, and it lasted from 2 minutes to 4 minutes. This would randomly happen. VERY distracting and could lead to an accident. I consulted the google and learned there was a recall for something similar of the back up camera staying on too long when shifting out of reverse. NHTSA #20V191000. What has happened to me is far worse than that recall.
The backup camera in this truck has intermittently blacked out for over a year. The have changed several parts and the system still has problems and doesn’t work right. While reversing, the camera will black out or the picture will become distorted.
The 8.4 inch Uconnect display acts like a ghost is pressing buttons. The radio will randomly change stations. Other modes - settings, navigation, etc will randomly be selected. When this happens cannot change any climate controls. Back up camera randomly gets activated. This is a SAFETY issue as it causes a distraction when driving. The display randomly changing is also a distraction. Researching the internet, this is not a new issue and is known. The display is "bubbling" or delaminating causing the ghosting of pressed buttons. I am out of the warranty by 6 months and am told this is not covered. I have called Uconnect (case #80418507) and they stated they cannot do anything until a dealer determines the actual problem, which I will have to pay for. I should NOT have to pay for this. This bubbling or delamination issue is well known and should be covered under a recall or warranty. This started last fall but I thought it was caused by a dirty screen. This has gradually gotten worse and happens more often.
The screen, used for HVAC functions, seat heating/cooling, radio, hands-free bluetooth, backup camera, etc, becoming delaminated. Screen will randomly think that it is being pressed and disconnect phone calls, modify HVAC levels, and change radio stations. This is becoming a widely recognized issue across several vehicles that use the Uconnect 8.4 inch touchscreen (CDJR vehicles). Please see: https://www.challengertalk.com/threads/uconnect-touch-screen-delamination-out-of-warranty.687807 https://www.ramforumz.com/threads/uconnect-8-4-screen-delamination.274234 and many others about this SAFETY critical issue.
The contact owns a 2018 Ram 1500. The contact stated that the defroster failed to defrost the windows and she was unable to visually see the roadway. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer where it was diagnosed with needing the radio assembly to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 85,000.
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
1. Electric Power Steering (EPS) failure causes sporadic or no power steering. 2. I was driving when the steering was sporadic causing oversteering and then when it totally went out the vehicle the vehicle was very hard to steer. 3. Dealer has the truck now for diagnosis. This is a known component manufactures defect. 4. About 3 weeks before steering went out there was a clicking noise when turning. I contacted the dealer and scheduled an appointment. I spoke to a technician, at that time, and was told the noise was normal and no appointment was necessary. Appointment was subsequently canceled, 3 weeks later the failure occurred. Many of the blogs online show this issue to be a safety problem. Manufactures defect. Please address this issue it is a safety issue to everyone who has EPS.
The 2018 infotainment system delaminated resulting in loss of control of the radio, loss of hands off assistance from Android Auto,, and loss of control of the various auxiliary electrical functions such as the clock, setting temperature controls, etc. Vehicle only has 51,000 miles on the odometer. Costs $957.00 to replace the unit.
this vehicle it's located at the New England area where winter eats metal. the links and axis axle are exposed to salt on winter months. see images attached. the whole underline vehicle should have a decent anti rust protective coat. the rear transmission cap should be replaced as well.
The passenger seat belt buckle was rough or sharp enough that it cut into the belt fabric. It would ride up the belt when retracting and hit the upper limit of travel and cut into the belt. For safety I needed to replace the belt with a new one. I saved the torn seat belt assembly and my receipt for the repair.
The contact owns a 2018 Ram 1500. The contact stated that while attempting to refuel the vehicle, the fuel nozzle would become stuck in the fuel tank which caused the gasoline to spill out and the contact had to forcefully pull the fuel nozzle from the fuel tank in order for it to detach. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The manufacturer was not made aware of the failure. The failure mileage was 28,000.
There is a manufacture defect within the UConnect 8.4" screen that causes an adhesive layer to melt and limit the functionality of safety features. A bubble started forming under the screen with the size less than a dime, but has already quadrupled in size since I first noticed it. There is nothing that I can do to make it stop. I have had ghost touches, ranging from drastically reducing and increasing volume, and even having the backup camera turn off because it thinks I'm doing something else. These instances have been rare, but have been starting to become more frequent as the bubble grows larger. I've contacted dealerships and FCA customer support, and they both acknowledged that this is a common problem, but will not help since I'm out of warranty. There are hundreds of documented cases of this happening to a wide variety of FCA vehicles, with many of them being will under 10,000 miles. I should not have to pay for a manufacture defect because my odometer is higher than others. There are even cases of screens dialing 911 on accident or hanging up phone calls. What If I need to call 911 but am unable to? What if I'm using the backup camera, and it decides to randomly turn off? What if the melting adhesive drips and cause s a critical failure while I'm driving? What if the screen doesn't display the correct info for my parking sensors? These are all issues that should've been addressed long ago, but FCA refuses to fix them. There are even class-action lawsuits against FCA for UConnect malfunctions right now. These aren't rare occurrences. Should I have to wait months, if not years, for a settlement to be made? This issue has plagued FCA vehicles since this screen has been implemented, and it is dangerous to let thousands of vehicles run with such an unsafe product that is critical for the vehicle to function properly.
The contact owns a 2018 Ram 1500. The contact stated while operating the vehicle, the backup camera display would not operate and was completely dark. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 33,000.
engine knocking , seams to a big problem. trans is slipping more and more , . ive should of stayed with ford
Vehicle engine shuts off while driving. Once, sitting at a stop light. Once traveling at 45mph on a country road and once accelerating up a hill at 20mph. Dash says "place vehicle in park and turn key to start" (paraphrased). The vehicle goes from running to not running with no warning, causing loss of power steering, brakes, etc. Took vehicle to certified RAM service center who said 'there are no codes and we cannot reproduce the issue, so no diagnosis possible' (paraphrased). No error codes, no warning lamps. If this happens in highway traffic with my 16 year old son driving, it could cause a fatal crash.
I was driving and my high beams went out dash lights went out and windshield wipers went on on there own . I then came to a stop light and applied the break and all of the sudden the truck red lined and took off at full speed . I then turned the truck off to kill power to the motor due to it having electrical knob shifter and electrical transfer case This accident has caused my 3 hospital stays and 2 surgery’s
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The radio/touch screen component control on the dash started clicking around the screen on its own. I took the vehicle to my local dealership and they told me that the components behind the screen had melted. My dealership was aware of several complaints of this on my vehicle model and other Dodge vehicles with similar radio/touch screen equipment, indicating that it is a widespread issue. This is unsafe because with all of the flickering around on the screen, it is very distracting to drive. I cannot turn the screen display off because it keeps turning itself back on. Also, this issue has rendered my hands free blue tooth connection for my phone inoperable. I am also concerned that this electrical issue may cause a fire. My dealership informed me that my factory warranty had expired by less than a month. I called Dodge customer service and they refused to pay for the repairs under the factory warranty. I informed them of the safety issue that this is causing, but they still refused to fix it. Therefore, I am having to pay for these repairs through the extended warranty plan that I purchased from Carmax and partially out of pocket. I am requesting that NHTSA investigate how widespread this issue is and if it warrants a mandatory recall by Dodge.
THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TWO LOCAL DEALERS AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
When I was driving on 5/15/21, I smell something rubber burn. After I drove a while, I saw some white smoke coming out under hood passenger site around above right tire. I stop and check, found nothing. When it happen, I also can hear a whistle sound when accelerating. After get home, 5/16, I checked the bottom of car. I found a sensor hanging. On 5/17, I brought it to dealer to fix it. During the trip, the smoke comes out again.
2018 Ram 1500. Consumer writes in regard to the Exhaust Gas Recirculation Safety Recall. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.
FUELING WHILE STATIONARY FUEL NOZZLE DOES NOT FIT PROPERLY INTO REFUEL NECK OF VEHICLE. I MUST LIFT UP ON HANDLE AND NOZZLE ENTIRE TIME OF FUELING. HAVING TO DO THIS CAUSES PAIN IN WRISTS AND SLOWS REFUELING TIME. LOCKING MECANISM IN HANDLE WIIL NOT HOLD KICKING OFF FLOW OF FUEL HAVING TO REPEAT THE PROCESS, THUS AGGRAVATING OTHERS IN CROWDED WAIT LINES. PEOPLE YELL ANGRILY COMING CLOSE TO PHYSICAL CONFLICT. OTHERS IN VEHICLE FORUMS EXPRESS SAME. THERE ARE AFTER MARKET FIXES BUT NOT ALL HAVE FIXED THE PROBLEM.
THE SCREEN/DIGITIZER ON MY UCONNECT INFOTAINMENT CENTER 8.4" 4C WITH NAVIGATION IS DELAMINATING. THIS IS CAUSING SEVERAL ISSUES, INCLUDING: OCCASIONAL LOSS OF REAR BACKUP CAMERA, LOSS OF HVAC CONTROL FOR DE-ICING AND DEFOGGING OF THE FRONT WINDSCREEN, GHOST TAPS THAT CAUSE UNEXPECTED AND UNSAFE DISTRACTION, UNDESIRED ACTIVATION OF CONNECTED PHONES, AND INABILITY TO ACCESS IMPORTANT DIAGNOSTIC INFORMATION. THESE MALFUNCTIONS ARE RANDOM AND UNEXPECTED. IT CAN HAPPEN WHILE STATIONARY OR MOVING. SPEED OR LOCATION OF VEHICLE DO NOT SEEM TO TRIGGER OR IMPACT THESE MALFUNCTIONS. UCONNECT REFUSED MY REQUEST TO REPAIR OR REPLACE THE OBVIOUS MANUFACTURER DEFECTIVE UNIT.
THE RADIO THAT COMES STOCK RANDOMLY STARTS TO DELAMINATE. IN DOING SO, IT BEGINS TO INTERFERE WITH THE TOUCH SCREEN PERFORMANCE AND BECOMES EXTREMELY DISRUPTIVE TO THE DRIVER WITH THE CONSTANT CHANGES, RADIO CHANGES, SCREEN CHANGES, PUSHING THINGS CONSTANTLY ON THE SCREEN WITHOUT USER INPUT - IF USING APPLE OR ANDROID, IT CAN GET STUCK IN LOOPS TRYING TO GET YOU TO CALL OR TEXT OR OTHER LOOPS WHERE IT CONSTANTLY CHANGES YOUR MUSIC. EVEN IF YOU TURN THE SCREEN OFF IT WILL COME BACK ON AND GO NUTS. THIS HAPPENS ANYTIME THE VEHICLE IS TURNED ON AND IS VERY DISRUPTIVE WHILE ATTEMPTING TO DRIVE. THERE IS NO WAY TO PREVENT IT OTHER THAN REMOVING THE FUSE BUT THEN YOU ARE LEFT WITHOUT A MEANS TO HAVE HANDS FREE DRIVING AND NAVIGATION.
I RECEIVE SEVERAL RECALL NOTICES ON EGR COOLING SYSTEM AND DEALERS COMPLAIN THEY DON'T HAVE PARTS TO DO REPLACEMENT. THIS HAS BEEN GOING ON OVER A YEAR. I HAVE BEEN TOLD THAT THERE HAVE BEEN FIRES AS A RESULT. CAN YOU INVESTIGATE THIS SITUATION. DEALERS IN REDDING, RED BLUFF, AND CHICO,CA SAY THEY DO NOT HAVE PARTS AND DON'T KNOW WHEN THEY WILL GET THEM. THANK YOU.
CRUISE ENGAGES INTERMITTENTLY WHEN IN MOTION, ENGAGES PROPERLY 50% OF THE TIME, NOT AT ALL AT OTHER TIMES. PROBLEM WAS FIRST OBSERVED AT 26,000 MILES.
OK THEY IN STALLED CAB VENTS ON TRUCKS SO THAT IT WOULD BE EASYER TO CLOSE THE DORRS PROBLEM IS THEY LEAK MY WARRRANTY ON MY TRUCK WENT OUT AT 360000 MILES SO I YOUTUBE THE PROBLEM I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM PLESE HELP IF YOU CAN BECAUSE THEY WILL NOT THESE VENTS ARE NOT SEALED VERY WELL
DRIVERS SEAT BELT DOES NOT LOCK IN PLACE. HANGS LOOSE AROUND SHOULDER.
NOTICEABLE TICKING SOUND FROM ENGINE BAY WHEN THE VEHICLE IS STARTED. THE SOUND CONTINUES AND GETS FASTER WHEN DRIVING DOWN THE ROAD AND ONTO THE FREEWAY. THE SOUND IS CAUSED FROM A DEFECT IN THE DESIGN OF THE EXHAUST MANIFOLDS. THEY WARP FROM THE HEAT OF THE ENGINE AND SNAP THE BOLTS THAT HOLD THEM TO THE ENGINE BLOCK. PROBLEMS THAT THIS CAUSES; - LEAKING EXHAUST TRIPS THE O2 SENSOR CHANGING THE FUEL TRIMS AND CAUSING THE VEHICLE TO RUN RICH. THE VEHICLE ALWAYS RUNNING RICH EFFECTS THE ECO MODE AND VEHICLE PERFORMANCE THUS CAUSES LONG TERM DAMAGE. - WHEN THE BOLTS SNAP OFF THEY DROP OUT THE BOTTOM OF THE VEHICLE AND BECOME A PROJECTILE THAT HITS THE WINDSHIELD OF UNSUSPECTING DRIVERS AND CAUSE ACCIDENTS. - HEAT CAUSED FROM THE HEAT SHIELD FALLING OFF AND THE EXHAUST MANIFOLD BEING LOOSE CAUSES WIRES IN THE ENGINE BAY TO MELT AND FRAY. THIS CAUSES ELECTRICAL MALFUNCTIONS TO MAJOR SYSTEMS IN THE VEHICLE TO INCLUDE SAFETY SYSTEMS THAT KEEP THE DRIVER AND PASSENGER SAFE. - LEAKING EXHAUST CAUSES EROSION TO THE ENGINE BLOCK AND THE EXHAUST MANIFOLD AS IT WARPS EVEN MORE. THIS MALFUNCTION IS A HAZARD TO NOT ONLY THE DRIVER AND PASSENGER OF THE VEHICLE BUT ALSO UNSUSPECTING DRIVERS ON THE ROAD THAT WILL BE COME VICTIMS TO PROJECTILES FROM THIS DEFECT. RECALL IMMEDIATELY TO SAVE LIVES!
GAS PUMP NOZZLE GOT STUCK IN MY TRUCKS GETTING GAS I HAD TO SIT AT WAWA 3 HOURS FOR HELP MARCH 2021 NOW I AM IN FEAR OF DRIVING MY TRUCK I BOUGHT THIS TRUCK FOR RELIABLE TRANSPORTATION FOR MY CANCER TREATMENTS I DID NOT NEED THIS ADD PROBLEM I AM AFRAID TO GET GAS & HAVE DAMAGES TO MY TRUCK NOW WHAT
I RECENTLY PURCHASED A 2018 RAM 1500 DIESEL WITH 23,000 MILES FROM CARMAX. THERE IS A RECALL, VB1, ON THE TRUCK. THE PARTS REQUIRED TO FIX THE RECALL ARE UNAVAILABLE IN A TIMELY MANNER. I CONTACTED 7 RAM DEALERSHIPS IN MY AREA TO DISCOVER EACH HAS A WAITING LIST FOR THE PARTS OF 70 TO 200 VEHICLES BECAUSE THE PARTS ARE "RESTRICTED"; ONLY 1 PART MAY BE ORDERED PER WEEK BY ANY DEALERSHIP. THEREFORE, THE ACTUAL TIME REQUIRED TO REPAIR THE DEFECT IS AT MINIMUM IS 1 TO 3 YEARS AT THAT RATE. ACCORDING TO THE RECALL VB1 THERE IS A RISK OF A POTENTIAL VEHICLE FIRE. I CONTACTED CHRYSLER (FCA) CUSTOMER SERVICE AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE TO GET THE PARTS FASTER TO THE DEALERS SINCE THEY ARE RESTRICTED TO 1 PART PER ORDER PER WEEK, THAT THERE IS NO ETA OF WHEN , IF AT ALL, THE SUPPLY OF PARTS WILL BE INCREASED. I AM FILLING THIS COMPLAINT SO PERHAPS OTHERS WILL NOT SUFFER THE SAME PROBLEM IF THEY PURCHASE A USED RAM TRUCK WITH THIS RECALL.
AIRBAG LIGHT COMES ON. TAKE TO DEALER AND THEY SAY AIRBAG ON DRIVER SIDE DOOR IS BROKE AND WANTS 1200.00 TO FIX IT. WARRANTY ENDS AT 36000 MILES I HAT 39000
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A CRACKED ENGINE FILTER HOUSING AND COOLANT UNIT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND 19V347000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE DEALER CENTRAL CHRYSLER JEEP (56 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT.
AC IS INTERMITTENT AND DOES NOT TURN ON AT TIMES THIS HAPPENS WHILE THE VEHICLE IS STATIONARY OR MOVING. WIPER BLADES STOPPED WORKING COMPLETELY.
21,000 MILES ON TRUCK. I HAVE HAD ISSUES PUTTING GAS IN THROUGH THE FUEL TUBE. GAS NOZZLE WILL SHUT OFF AFTER FEW SECONDS, AND WILL SPURT BACK OUT ON TO MYSELF. I'VE HAD TO MANUALLY HOLD THE NOZZLE JUST ON THE EDGE OF THE FUEL TUBE WHILE HOLDING BACK THE NOZZLE. IT CAN TAKE UP TO 15 MINUTES TO FILL GAS TANK. I'VE HAD IT IN TO DEALER TWICE AFTER GETTING FRUSTRATED WITH THIS ISSUE. THEY REPLACE THE FUEL TUBE, PART # OMC 68448220AA. IT WILL TAKE GAS A FEW FILL-UPS THEN I'LL HAVE THE SAME PROBLEM .I FEEL THIS IS DEFINITELY A MANUFACTURE DEFECT THAT NEEDS TO BE ADDRESSED. WITH THE GAS SPURTING OUT IT IS A SAFETY ISSUE. I'VE HAD THE TRUCK IN TO FOR REPAIRS ON 2/24/21 AND 1/3/20.
THE CRANK SHAFT SENSOR
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE INTERIOR DOME LIGHT COVER WAS EXTREMELY HOT TO THE TOUCH. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
THE RADIO SCREENS ARE DELAMINATING CAUSING THE BUTTONS TO BE ACTIVATED WHILE DRIVING. THE RADIO CONTROLS MANY ASPECTS OF THE TRUCK. CLIMATE CONTROL, HILL START ASSIST, HEADLIGHTS ON WITH WIPERS, EVEN DEFROST FOR THE WINDSHIELD , ETC. WHILE YOU ARE DRIVING THE RADIO SCROLLS THROUGH ALL THE SETTINGS TURNING THEM OFF AND ON AT RANDOM SO YOU NEVER NOW HOW IT IS SET. IT WILL TURN THE HEAT ON HIGH, TURN OFF THE WINDSHIELD DEFROSTER. IT SEEMS TO BE A KNOWN PROBLEM WITH ALL FCA VEHICLES THAT USE THIS STYLE RADIO. JESSICA FROM FCA CUSTOMER CARE SAID THEY WILL NOT HELP REPLACE THIS RADIO ONCE PAST THE 36,000 MILE WARRANTY EVEN THOUGHT THE VEHICLE IS STILL WITHIN THE 3 YEAR WARRANTY PERIOD. THERE NEEDS TO BE A RECALL TO FIX THESE DEFECTIVE RADIOS, IT IS $1,700 FOR A NEW RADIO AND BEYOND MOST PEOPLE'S ABILITY TO REPLACE OUT OF POCKET. SO I WILL HAVE TO CONTINUE TO DRIVE THIS VEHICLE AS IS, UNLESS A RECALL IS ISSUED. THANK YOU FOR YOUR TIME.
ON FEBRUARY 1, SHORTLY AFTER 9:00 PM CENTRAL THE ENGINE SHUT OFF WHILE I WAS ON THE INTERSTATE. I WAS IN THE LEFT HAND LANE, HAVING JUST PASSED AS SEMI A BIT EARLIER. I INSTINCTIVELY TRIED TO START IT WHILE IT WAS MOVING, CAUSING THE HEADLIGHTS TO GO OFF WHILE I'M DOING 75 MPH. AT THAT POINT STARTED TO PULL OVER, THOUGH I COULD BARELY SEE THE CONCRETE DIVIDER AND HAD TRIED TO KEEP THE TIRES ON THE RUMBLE STRIP AS I SLOWED DOWN UNTIL I COULD SEE THE BARRIER BETTER. ONCE PULLED OVER, I GOT IT IN PARK, STARTED IT, AND WAS ABLE TO GET HOME WITH NO ISSUE. WHEN THE ENGINE SHUT OFF THE DASH LIT UP THEN WENT OUT LIKE IT WOULD WHEN YOU TURN THE IGNITION OFF. IT'S A MIRACLE WE DID NOT HIT THE DIVIDER OR THE SEMI BEHIND US DIDN'T HIT US.
1. RADIO SWITCHES ON ITS OWN TO A DIFFERENT CHANNEL. ALSO SWITCHES TO A M BY ITSELF OR SIRIUS XM AND I HAVE ISSUES CHANGING IT BACK TO WHAT I WAS LISTENING TO. 2.CLOCK FUNCTION POPS UP ON SCREEN AND ASKS IF I NEED TO UPDATE THE TIME WHICH I DO NOT. SOMETIMES I ADJUST IT BUT IT DOES NOT CLEAR THE SCREEN. TODAY THIS MORNING IT WAS NICE AND COOL THIS MORNING AND I COULD NOT TURN ON THE HEAT SCREEN SHOWED IT WAS ON THE HEAT BUT IT WAS BLOWING AS THE A C WAS O. IT WAS COLD. 3. TODAY ON THE WAY HOME FROM WORK I WAS ABLE TO TURN ON THE AC BUT IT WAS BLOWING HEATER BUT IT SHOWED AC WAS ON COLD 4 OIL LIFE RESET WILL NOT RESET AS INSTRUCTED ON THE OWNERS MANUAL
SCREEN RADIO IT'S TOUCH SCREEN AND IT'S GOING FROM ONE SCREEN TO THE OTHER ON ITS OWN AND IT TURNS UP THE HEATING SEATS THE HEATER IT GOES UP AND DOWN BUT NEVER UNDER 74F THE RADIO STATION CHANGES ON ITS OWN IF I HAVE BLUETOOTH CONNECTION IT HANGS ON MY CALLS AND IT CALLS RANDOM NUMBERS AND THE SOS 🆘 AS WELL! IF THE SUN HEATS IT, IT'S WORSE TOOK IT TO THE DEALERSHIP AND THE SAID IT'S A BIG ISSUE THERE HAVING! THE HAVE ME ON THE WAITING LIST SUPPOSEDLY I WILL NEED ANOTHER RADIO AND SINCE MY WARRANTY IS OVER IT WILL COST ME AT LEAST 1500$.. THIS IS VERY INCONVENIENT I CAN EVEN USE THE GPS! THIS HAPPENS PARK AND IN MOTION YOU CAN'T EVEN TURN IT OFF THE RADIO VALINE ALSO GOES UP AND DOWN THIS CAN REALLY CAUSE AND ACCIDENT!
MY LOCAL DEALER SAID THEY DON'T HAVE THE EGR PARTS THAT ARE RECALLED
THE DEALERSHIP INFORMED ME OF A RECALL. I ATTEMPTED TO SCHEDULE THE VEHICLE FOR THE RECALL REPAIR BUT WAS TOLD THAT A LIMITED SUPPLY OF PARTS WOULD NOT ALLOW THE REPAIRS. I HAVE BEEN PUT ON A WAITING LIST THAT ACCORDING TO THEIR TIMELINE, COULD BE SEVERAL YEARS LONG.
STARTED OFF BY HAVING A TOUGH SPOT ONCE IN A WHILE TURNING MY STEERING WHEEL. NOW ITS TOTAL FAILURE ON AND OFF. NOT CONSISTENT, I CAN BE GOING 20 ,PH AND IT WORKS GOOD, THEN MY STEERING JUST FAILS. AT 60 MPH IT WORKS GREAT THEN ALL OF A SUDDEN IT FAILS. EXTREMELY DANGEROUS. I HAVE ALMOST LOST CONTROL 3 TIMES. CALLED THE DEALERSHIP AND THEY HAVE NO IDEA WHERE TO EVEN START TO LOOK FOR THE PROBLEM. MADE TRAVELING OVER THE HOLIDAYS VERY DANGEROUS. IHAVE READ WHERE THERE ARE NUMEROUS COMPLAINTS OF THIS SAME ISSUE WITH OTHER 2018 RAM REBEL TRUCKS AS WELL AS OVER 1500 2019 RAM TRUCKS AS WELL.
THE AIR SUSPENSION SYSTEM ON MY 2018 RAM REBEL 1500 KEEPS FAILING. I HAVE TAKEN IT TO THE DEALERSHIP 4 TIMES STILL TO HAVE THE PROBLEM. AS A RESULT, MY VEHICLE IS EXPERIENCING ACCELERATED WEAR AND TEAR ON OTHER VEHICLE COMPONENTS, INCLUDING, BUT NOT LIMITED TO, THE FUSES, RELAYS, BOLT JOINTS AND BUSHING WHICH IN TURN AFFECTS THE ALIGNMENT OF THE WHEELS.
FOG LIGHT HOUSING BRACKET IS WORN DOWN, CAUSING FOG LIGHT TO MOVE AROUND/BOUNCE LIGHT BEAM WHILE DRIVING. CAUSING DISTRACTION TO OTHER DRIVERS. FRONT SUSPENSION (AIR LEVELING SUSPENSION) BOTTOMS OUT TO BUMP STOPS WHILE DRIVING.
VEHICLE WAS IN A CRASH AT APPROX. 40 MPH, ON A COUNTRY ROAD, WITH SIGNIFICANT FRONT END DAMAGE. THE AIRBAGS DID NOT DEPLOY.
WHILE BACKING UP THE VEHICLE STOPPED, BELLS WENT OFF IN VEHICLE, THE P LIGHT ON THE SHIFTER AND DASHBOARD BEGAN FLASHING, A MESSAGE APPEARED IN THE DASH MESSAGE CENTER STATING TO APPLY THE PARKING BRAKE. I SHUT THE VEHICLE OFF BUT ONLY COULD TURN THE KEY TO ACCESSORY. THE VEHICLE WOULDN'T SHIFT TO PARK. THE VEHICLES ELECTRICAL SYSTEM WOULDN'T SHUT DOWN, I COULDN'T REMOVE THE KEY. WHILE STOPPED I OPENED THE OWNERS MANUAL TO REVIEW THE TRANSMISSION SECTION AND IT EXPLAINED THAT IF THE ISSUE OCCURS TO FOLLOW PRINTED PROCEDURE. EVENTUALLY I WAS ABLE TO SHUT DOWN THE ELECTRICAL SYSTEM. THE ISSUE IS THAT THIS COULD BEEN A MORE SERIOUS ISSUE IF I WASN'T BACKING INTO MY OWN DRIVEWAY. THIS WOULDN'T TURNED OUT WELL IF I WAS BACKING INTO A BUSY STREET. I HAVE A VIDEO AVAILABLE OF THE LIGHTS FLASHING. I ATTACHED A STILL PHOTO OF THE DASH.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, ANOTHER VEHICLE DRIFTED INTO HIS LANE. THE CONTACT DEPRESSED THE EMERGENCY BRAKE PEDAL AND THE TRANSMISSION INDEPENDENTLY SHIFTED INTO NEUTRAL. THE CONTACT COASTED OVER TO THE OTHER SIDE SHOULDER. THE CONTACT NOTICED THE TRANSMISSION CONTROL INDICATED DRIVE HOWEVER, THE VEHICLE WAS IN NEUTRAL. THE CONTACT STATED THAT HE SHIFTED INTO PARK, THE ELECTRONIC CONTROL TRANSMISSION RESET. THE VEHICLE WAS TAKEN TO FIRKINS CHRYSLER JEEP DODGE RAM (2700 1ST ST, BRADENTON, FL 34208) WHERE THE CONTACT INFORMED THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.*DT*JB
WATER LEAKING INTO STORAGE AREA UNDER BACK SEAT. TRUCK HAS BAD ODOR AFTER RAIN. SEE PICTURE OF HEADLINER WITH WATER DAMAGE.
2018 DODGE RAM. CONSUMER WRITES IN REGARDS TO ECO DIESEL EGR SAFETY RECALL. *LD THE CONSUMER STATED THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.*JS
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE HAULING A TRAILER DRIVING AT 30 MPH, THE VEHICLE TAIL GATE FRACTURED CAUSING THE TRAILER TO CRASH INTO THE VEHICLE. NO INJURIES WERE SUSTAINED. DAMAGES WHERE TO THE TRAILER LEFT GATE. THE VEHICLE WAS TAKEN TO THE DEALER (CHANTZ SCOTT CHRYSLER DODGE JEEP RAM 300 BACHMAN DR, GREENEVILLE, TN 37745 (423) 761-4258) WHERE IT WAS INSPECTED AND INFORMED THE CONTACT THAT NO RECALLS WERE UNDER THE VIN. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V347000 (LATCHES/LOCKS/LINKAGES) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT SHE WAITED TO LONG FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.
THE SCREEN HOUSING THE BACKUP CAMERA, CALLS AND ALL COMPONENTS IS MALFUNCTIONING ON ITS OWN, THE SCREEN WILL CHANGE TO BACKUP CAMERA ON ITS ON WHILE THE VEHICLE IS IN MOTION. IT PLACES CALLS WITHOUT THE PHONE BEING ATTACHED, CALLS TO SOS SYSTEM OUT OF ITS OWN ACCORD, THE SCREEN APPEARS TO BE SEPARATED FROM THE REAR AND TO HAVE SOME SORT OF LOOSE LIQUID INSIDE , ALTHOUGH IT HAS NOT BEEN EXPOSED TO ANY. I DISCUSSED WITH THE DEALER AND THEY HAVE HAD SEVERAL COMPLAINTS. THE BACK UP CAMERA GOING ON BY ITSELF HAS ALREADY STARTLED ME A NUMBER OF TIMES AND I FEAR WILL CAUSE ME HAVE AND ACCIDENT AS I CANNOT CONTROL IT AND IT GIVES YOU THE IMPRESSION OF BEING DIZZY, ALTER YOUR PERCEPTION A LOT. IT IS BOUND TO CAUSE AN ACCIDENT.
AT ANY GIVEN TIME THE DRIVER SIDE AUTO UP MODE OF THE WINDOW WILL NOT WORK, THE PASSENGER SID EOUTSIDE MIRROR WILL NOT FOLD (ELECTRIC FOLD OPTION) THE RAIDO AT TIMES I AM NOT ABLE TO CHANGE STATIONS (IT FREEZES UP) I GET A BLUE SCREEN ON THE DISPLAY AT TIMES, THE CAR PLAY AT TIMES WONT WORK, THE BUILT IN AUTO GARAGE OPENER ON THE OVER HEAD HAS TO BE ACTIVATED SEVERAL TIMES BEFORE THE GARAGE DOOR OPENS (ALL OTHER OPENERS WORK ON THE FIRST TRY) AT TIMES THE AUTO DOOR LOCKS (THE DOOR HANDLE BUTTON) WONT WORK AT TIMES THE WINDSHIELD WIPERS STSRT WHEN THERE ISN'T ANY MOISTURE (RAIN) THESE PROBLEMS HAVE BEEN GOING ON SINCE I PURCHASED THE TRUCK NEW.
BACK UP CAMERA GLITCHING IN AND OUT, SOMETIMES UNAVAILABLE WHILE BACKING UP. SAFETY HAZARD !!!
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH CHAPMAN LAS VEGAS DODGE CHRYSLER, JEEP, RAM (3175 EAST SAHARA AVENUE, LAS VEGAS NV 89104, (702)457-1061), AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ON OCCASION THE BACKUP CAMERA IMAGE IN THE REAR VIEW MIRROR DOES NOT APPEAR/ APPEARS VERY DARK WITH SPORADIC COLORFUL PIXILATION WHEN THE VEHICLE SHIFTS INTO REVERSE AND WHILE BACKING UP. RARELY THE CAMERA IMAGE STAYS DISPLAYED ON THE REAR VIEW MIRROR WITH THE VEHICLE IN DRIVE AND IN MOTION UNTIL THE VEHICLE IS TURNED OFF.
REFERENCE NHTSA RECALL 19V-757 ISSUED IN OCT 2019: ALMOST A YEAR LATER NOW AND MY LOCAL RAM DEALER STILL IS TELLING ME THEY DON'T HAVE IN STOCK PART TO USE ON MY TRUCK PER RECALL. INEXCUSABLE. PLEASE PRESS DODGE TO GET THIS RECAL DONE.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED LAMPE CHRYSLER DODGE JEEP RAM (151 N. NEELEY ST, VISALIA, CA 93291; (559) 737-6400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED RACKLEY CHRYSLER DODGE JEEP RAM (5050 E WINNEMUCCA BLVD, WINNEMUCCA, NV 89445: (775) 623-5005), LITHIA CHRYSLER JEEP DODGE RAM OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (541) 205-4486) AND DOLAN DODGE RAM FIAT (700 KIETZKE LN, RENO, NV 89502, (775) 786-1211) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DAYTON ANDREWS CHRYSLER DODGE JEEP RAM FIAT (2388 GULF TO BAY BLVD, CLEARWATER, FL 33765) AND CHAPMAN LAS VEGAS DODGE CHRYSLER JEEP RAM (3175 E SAHARA AVE, LAS VEGAS, NV 89104,) WHO INFORMED THE CONTACT THAT PARTS WERE ON RESTRICTION AND WAS UNABLE TO PROVIDE ANY PARTS AVAILABILITY INFORMATION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PART WOULD BECOME AVAILABLE SEPTEMBER 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
VB1 - NHTSA 19V-757 SAFETY RECALL FCA DEALERSHIP NOT REPLACING DEFECTIVE EGR COOLER WITHIN A REASONABLE TIME PERIOD. DEALERSHIP REPEATEDLY STATES PARTS ARE ON BACK ORDER. THIS ISSUE HAS REMAINED UNRESOLVED SINCE OCTOBER 2019.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
REAR VIEW CAMERA, SCREEN GOES BLUE, OR BLK OR WITH COLORED LINES AND YOU CANT SEE ANYTHING. IT DOES WHILE DRIVING, PARK & REVERSE. THEY HAVE REPLACED THE CAMERA 4 TIMES AND STILL DOING IT THE TRUCK WAS NEW & HAVE ONLY HAD FOR 2 1/2 YEARS.
GAS GAUGE MAY INDICATE EMPTY TO FULL REGARDLESS OF THE AMOUNT OF ACTUAL GAS IN TANK. MILEAGE TOO EMPTY AS DISPLAYED ON DASH PANEL READOUT READS UP TOO TWICE ACTUAL DISTANCE ONE CAN DRIVE TRUCK? IF TRIP ODOMETER AND MPH DISPLAYED THERE IN ARE DISPLAYED CORRECTLY? USING TRIP ODOMETER MILES DRIVEN AND DASH DISPLAY MILES TO EMPTY DIVIDED BY AVERAGE MPG DISPLAYED EQUAL GAS TANK SIZE OF 31.13 GALLONS. WHEN MAXIMUM SIZE TANK PROVIDED BY FCA IS 26 GALLON. SINCE NONE OF THE GAUGES/READOUTS SEEM TO BE RELIABLE, ONE COULD PULL INTO TRAFFIC OR AN INTERSECTION AND NOT HAVE ANY GASOLINE IN THE FUEL TANK. THERE BY STALLING OUT AND CAUSING AN ACCIDENT. TRUCK CURRENTLY UNDERGOING 6TH IN DEALERSHIP REPAIR(TWO SEPARATE DEALERS){2ND TIME WITH FCA STAR ASSISTANCES}, NO SOLUTIONTO FAULTY READOUTS FOUND! DEALER WORK REPORTS CAN BE SENT VIA USPS IF NEEDED?
TL* THE CONTACT OWNS A 2018 RAM 1500 CLASSIC. THE CONTACT INITIALLY RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD TAKEN THE VEHICLE TO NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403) ON THREE SEPARATE OCCASIONS AND EACH TIME THE CONTACT WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT AS MONTH'S WENT BY, COOLANT BEGAN TO LEAK OUT OF THE EXHAUST AND THE VEHICLE BEGAN TO OVERHEAT WHILE DRIVING AT VARIOUS SPEEDS AS THE TEMPERATURE INDICATOR WOULD SHOW THE VEHICLE RUNNING HOT. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED TO NO LONGER DRIVE THE VEHICLE; THEY OFFERED NO FURTHER ASSISTANCE FOR HER FAILURE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.
IN OCT 2019, I RECEIVED THE RECALL NOTICE FOR THE EGR COOLER (NHTSA RECALL NUMBER19V-757), BUT THERE WAS NO REMEDY. AROUND 6/13/20, MY CHECK ENGINE LIGHT CAME ON. THE DECODER SAID IT WAS THE EGR COOLER. I BROUGHT MY TRUCK TO THE DEALER, BUT THEY SAID THEY COULDN'T FIX IT BECAUSE THE NEW PART HASN'T BEEN ISSUED BY CHRYSLER. I OPENED A CASE WITH FCA AND MY CASE MANAGER TOLD ME TO TAKE MY TRUCK BACK TO THE DEALER SO THEY CAN PUT A NEW DEFECTIVE PART IN MY TRUCK SO I COULD STILL BE ABLE TO DRIVE IT. THE NEXT DAY, I BROUGHT MY TRUCK BACK TO THE DEALERSHIP AND IT HAS BEEN THERE EVER SINCE. ON 7/13/20, I RECEIVED A CALL FROM THE SERVICE MANAGER WHO SAID FCA RELEASED THE NEW PART AND THAT I WOULD GET MY TRUCK BACK IN A FEW DAYS. AFTER A FEW WEEKS PASSED BY, THE SERVICE MANAGER TOLD ME HE WAS MISINFORMED ABOUT THE NEW PART AND THAT THEY DON'T HAVE IT AND THEY DON'T KNOW WHEN THE PART WILL BE AVAILABLE. I FILED A LAWSUIT UNDER CALIFORNIA'S LEMON LAW. I JUST WANT FCA TO BUY BACK MY TRUCK, SO I CAN REPLACE IT.
WITHOUT WARNING OR APPARENT CAUSE, REMOTE START RESULTED IN 'CLICK' SOUND. ATTEMPTED TO START WITH PUSH BUTTON AND DID NOT TURNOVER. RECEIVED JUMP. AFTER PARKING AND RETURNING, ISSUE RESUMED. DISCOVERED NECESSITY TO KEEP PUSHING START BUTTON UNTIL VERY, VERY ROUGH AND RESISTANT TURNOVER INITIATED. ONCE ENGINE IS ON, NO ISSUES (OTHER THAN BLANK 'FUEL ECONOMY' AND 'VEHICLE INFO' SCREENS.) CHECK ENGINE LIGHT ILLUMINATED. PROBLEM PERSISTS, ACCESSORIES OPERATIONAL. ODB 2 CODE: P1DF3
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND DEPRESSING THE ACCELERATOR, THE VEHICLE HESITATED AND THEN ABRUPTLY SPED OFF WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V347000 (LATCHES/ CONSUMER STATED VEHICLE WAS TAKEN TO SEVERAL DEALERS TO REPAIR THE RECALL NO ONE HAD THE PARTS. NOW MANUFACTURER IS CALLING IT NORMAL.*JB
THE FUEL DELIVERY SYSTEM IS PUTTING OUT CHECK ENGINE CODES FOR FUEL PUMP AND FUEL PUMP MODULE ON 2 DIFFERENT OCCASIONS ONCE IN DECEMBER 2019 AND AGAIN IN AUGUST 2020
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
MY 2018 DODGE RAM 1500 WITH 32000 MILES HAS A PROBLEM SHIFTING OUT OF PARK, AND NOW HAS "CHECK ENGINE LIGHT ON" NOW!
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CRUISE CONTROL BECAME INOPERABLE. THE CONTACT STRUCK THE STEERING WHEEL WITH HIS FIST FOR THE CRUISE CONTROL TO RE-ENGAGE. THE VEHICLE WAS TAKEN TO GILLIE HYDE DODGE CHRYSLER JEEP RAM (1415 HAPPY VALLEY RD, GLASGOW, KY 42141, (270) 261-5305) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 37,000. *BF THE CONTACT ALSO REPORTS THAT THE GEAR SELECTOR WOULD CHANGE AT RANDOM, THERE THE CONTACT DOES NOT DRIVE THE VEHICLE. *AS
ON THURSDAY JULY 16, 2020. WHILE CHANGING THE REAR RIGHT FLAT TIRE. I REMOVED THE FLAT TIRE AND ATTEMPTING TO LOWER THE SPARE TIRE DOWN. THE JACK BROKE IN HALF CAUSING THE TRUCK TO LAND ON THE ROTOR. IT WAS A BLESSING THAT I WAS USING THE WRONG END OF THE BAR THAT LOWER THE TIRE. THIS DELAYED ME FROM GETTING THE SPARE. IF I HAD USED THE CORRECT END OF THE BAR I WOULD BEEN UNDER THE VEHICLE GETTING THE TIRE OFF OF THE CABLE. THE RIGHT TAIL PIPE LANDED ON THE CURB OF THE PARKING STALL. (YOU LOWER THE TIRE FROM THE RIGHT SIDE OF THE BUMPER SO THAT IS WHERE I WOULD HAVE BEEN). I CALLED DODGE CUSTOMER SERVICEI AND INFORMED THEM OF THE INCIDENT. I WAS INSTRUCTED BY CUSTOMER SERVICE TO GO TO THE HANFORD CHRYSLER DODGE JEEP RAM DEALER SO I CAN GET ANOTHER JACK. (THIS WAS THE FIRST TIME THAT THE JACK HAD BEEN USED SINCE I PURCHASED THE VEHICLE). ONCE I ARRIVED AT THE DEALER I WAS DIRECTED TO THE PARTS DEPARTMENT. I WAS INFORMED BY THE PARTS MANAGER WHO CONTACTED DODGE HEADQUARTERS THAT THIS WAS UNDER REVIEW. I COULD NOT GET A JACK. ALSO IF I DID GET A JACK IT WOULD BE THE SAME STYLE JACK THAT I ALMOST LOST MY LIFE FROM. I INFORMED HIM I WAS NOT COMFORTABLE WITH THE SAME STYLE JACK. I WANTED TO UPGRADE. HE STATED HE HAD TO WAIT ON YOUR COMPANY FOR APPROVAL. I AM VERY DISAPPOINTED IN WITH THE COMPANY THAT A SEVERE SAFETY ISSUE AS THIS ONE, THAT ALMOST CAUSE ME MY LIFE HAVE YET TO RESPOND. IT WOULD BE BEST TO INFORM THEIR CUSTOMER TO INSURE TO TAKE THE SPARE TIRE OFF FIRST BEFORE JACKING UP THE VEHICLE.
I HAD PROBLEMS WHEN YOU GO TO FILL UP THE TANK OF GASOLINE. ALSO PROBLEMS WITH THE POWER WINDOWS. PROBLEMS WITH THE RADIO AND BLUETOOTH WHEN YOUR ARE DRIVING.
THE PEDAL LAG WHILE TAKIN OFF FROM STOP THE PEDAL POSITION FREQUENCY ISNT CONSISTENT LOSS OF MPG COMPLETELY STOCK TRUCK ECO DIESEL CAN EVEN GET ABOVE 19MPG AVG LOSS OF POWER MPG AND PEDAL LAG ALONG WITH JUNK EMISSIONS THAT DESTROY ENGINES THEREFORE HAVE TO MAKE MORE PARTS OR TRUCKS ETC USING MORE FUEL TO POWER THESE MANUFACTURING PLANTS
STARTED HAVING TROUBLE IN THE STEERING. TIGHTENING UP AND HARD TO STEER. SOME THING WAS WRONG WITH THE STEERING SHAFT. AND WITH THIS BAD IT CAUSED THE RACK AND PINION TO GO BAD. COULDN'T GET IT PROGRAMMED AFTER THE SHAFT WAS FIXED BECAUSE OF THE RACK AND PINION. SO ITS IN THE SHOP NOW AND WILL BE IN THERE FOR OVER 2 WEEKS WAITING ON THE RACK AND PINION.I HAVE HAD THIS TRUCK JUST OVER A YEAR AND I'M HAVING TO PUT OVER 3000.00 IN IT. IT WAS HARD TO STEER GOING AROUND A CORNER. THE WHEEL WOULD STICK AND I WOULD HAVE TO TURN IT BACK. TRYING TO BACK UP THE WHEEL WAS HARD TO TURN. *TR
MY VEHICLE IS OUT OF SERVICE DUE TO A DEFECT IN THE 8.4 UCONNECT RADIO. THE RADIO (HEAD UNIT) HAS MISFUNCTIONED AND DRAINS THE BATTERY UNTIL DEAD. AN ATTEMPT TO FLASH THE HEAD UNIT BY THE DEALER WAS ATTEMPTED BUT FAILED. THIS WAS DONE ON JUNE 17TH. THE DEALER THEN PUT AN ORDER IN FOR A NEW RADIO TO FCA. IT HAS NOW BEEN 2 WEEKS AND 2 DAYS SINCE THE VEHICLE WAS BROUGHT IN FOR SERVICE. THE VEHICLE IS INOPERABLE WITH NO ETA GIVEN BY FCA FOR THE NEW RADIO. THIS PROBLEM CAN LEAVE OWNERS OF RAM 1500 TRUCKS STRANDED WITH WIFI , ASSIST AND SOS FUNCTIONS UNAVAILABLE IN A TRUCK THAT HAS NO POWER. FCA DOES NOT HAVE A RECALL IN PLACE AND THE DEALER HAS INDICATED THEY HAVE HAD TO TOW VEHICLES IN. THIS IS A KNOWN PROBLEM ON PAST AND PRESENT MODELS ' A RECALL SHOULD BE ISSUED TO MAKE OWNERS AWARE OF THIS PROBLEM AS THE PARTS ARE NOT READILY AVAILABLE. IT IS UNKNOWN WHEN I WILL HAVE AN OPERATIONAL VEHICLE.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (FUEL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. WALT MASSEY CHRYSLER JEEP LOCATED AT 602 WESTERN BYPASS, ANDALUSIA, AL 36420 AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURE THAT THE PART WAS AVAILABLE HOWEVER, THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT, I HIT A PATCH OF ICE ON JUNE 7 TH, 2020 IN UTAH. MY TRUCK CAME UPON THE ICE CAUSING ME TO SLIP AND SLIDE AND ULTIMATELY LEAVE THE ROAD WHERE I HIT A FENCE AND SEVERAL OTHER PIECES OF DEBRIS AND A BERM AND FINALLY CAME TO A STOP WHEN THE AIRBAGS DID NOT DEPLOY, I HIT MY FACE ON THE STEERING WHEEL BREAKING MY NOSE, MY HUSBAND AND I BOTH BROKE RIBS AND OUR BACK. WE COULD OF SAVED OURSELVES MULTIPLE INJURIES IF OUR AIRBAGS DEPLOYED.*DT*DT*DT*JB*JB*TR
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN), HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601), WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER ROSEVILLE DODGE LOCATED AT 200 AUTOMALL DR SUITE A, ROSEVILLE, CA 95661 WAS CONTACTED WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE HOWEVER, THE REAR BACK-UP CAMERA FAILED TO OPERATE AS DESIGNED. ADDITIONALLY, ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, THE BACK-UP CAMERA ACTIVATED, SHOWING IMAGES BEHIND THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED, THE BACK-UP CAMERA FUNCTIONED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER FOR INSPECTION HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,500.
THERE IS AN OPEN RECALL ON THESE VANS (WE HAVE 3 OF THEM) THAT RAM HAS NOT DETERMINED A REMEDY FOR. I HAVE CONTACTED THEM AND HAD ONLY 1 CORRESPONDENCE RETURNED, BASICALLY SAYING THEY DO NOT HAVE AN ANSWER. *TR
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, A WARNING MESSAGE ON THE INSTRUMENT PANEL STATED THAT THE VEHICLE WOULD NO LONGER START WITHIN 14 MILES. THE VEHICLE WAS TAKEN TO ST. HELENS CHRYSLER DODGE JEEP RAM (57895 COLUMBIA RIVER HWY, WARREN, OR 97053, (503) 836-7944) WHO STATED THAT THE DIESEL EXHAUST FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 49,418.
WATER LEAKING INTO STORAGE AREA UNDER BACK SEAT DEALERSHIP REPLACED BRAKE LIGHT ASSEMBLE AND GASKET ON REAR CAB BUT WATER STILL PRESENT AFTER RAINFALL OR CARWASH WHEN VEHICLE IS PARKED ALSO NOTED SEAT BOLTS AND OTHER PARTS UNDER SEAR HAVE RUST ON THEM. *TR
I FOUND 4 RECALLS ONLINE FOR THIS VEHICLE, NONE OF WHICH WE WERE NOTIFIED ON AND NONE OF WHICH HAVE BEEN CHECKED ON, YET THIS SITE SAYS THERE ARE NO UN RESOLVED RECALLS
TAIL GATE OPENED WHILE DRIVING DOWN THE ROAD
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT PHONED GRESHAM CHRYSLER DODGE JEEP RAM (1301 SOUTH, US-31 STE 2, GREENWOOD, IN 46143), AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS WOULD BE AVAILABLE JUNE 18, 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
DIESEL ECODIESEL ENGINE CATASTROPHIC FAILURE WHILE DRIVING IN MOUNTAINOUS AREA. LOST ALL POWER IMMEDIATELY AND RESULTED IN INTERFERENCE WITH STEERING, BRAKES, AND NEED TO MOVE OFF OF THE ROADWAY TO AVOID OTHER TRAFFIC. VEHICLE ONLY HAS 11,300 MILES, FAILURE OCCURRED WITHOUT WARNING.
AIR SUSPENSION IN THE FRONT GOES DOWN ,REPAIRED AND GOES BAD AGAIN SOON .ITS 6TH TIME BEING REPAIRED WITH ONLY 32000 MILES.
ERG COOLER LEAK *TR
RECALL VB!/NHTSA 19V-757 ,WHEN I GOT THIS RECALL A COUPLE MONTHS AGO I WENT TO MY DEALER AND WAS TOLD THE PARTS WOULD BE AVAILABLE IN APRIL, CALLED APRIL 16TH AND WAS TOLD THAT THEY HAVE A LOT OF VEHICLES ON THE LOTS THAT NEED TO BE FIXED FIRST AND CHECK BACK IN JUNE TO SEE IF THE PARTS ARE AVAILABLE FOR MY VEHICLE. WHEN I LOOKUP THE PROBLEMS MANY OF THE SAME VEHICLES LIKE MINE ARE BURNING IN JUST A SHORT TIME. I AM VERY CONCERNED THAT THIS HAS NOT BEEN A PRIORITY FOR THE DEALER OR MANUFACTURE. I AM NOT DRIVING THIS VEHICLE AS MUCH AS I WANT TO, ALSO NOT ALLOWING MY GRAND CHILDREN IN THE VEHICLE. LOOKUP ECO DIESEL RAM TRUCKS ON YOUTUBE AND WATCH THEM BURN. *TR
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THE BACKUP CAMERA AUTOMATICALLY DISPLAYED THE REAR IMAGE WHEN THE VEHICLE WAS SHIFTED TO REVERSE HOWEVER, AFTER SHIFTING THE VEHICLE INTO DRIVE THE BACKUP CAMERA REMAINED DISPLAYED. THE CONTACT STATED THAT THE CAMERA DISPLAYED FOR AN ADDITIONAL TWENTY MINUTES. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
I NOTICED, SHORTLY AFTER PURCHASING TRUCK FROM A USED CAR DEALER WITH 96000 MILES ON IT,THAT THE GAS MILEAGE WAS GETTING WORSE STEADILY( HIGHWAY MILES ).THEN ONE DAY, ON THE WAY HOME FROM WORK ,THE PASSENGER SIDE REAR TIRE WAS SMOKING. TOOK IT OVER TO MY MECHANIC AND FOUND OUT MY WHOLE REAR AXLE HAD TO BE REPLACED. THIS COST ME ALMOST 5000 DOLLARS
FLASHING DASH LIGHTS TPMS WARNINGS TOOK TRUCK IN AND WAS TOLD NOTHING WAS WRONG FEW MONTHS LATER TRUCK CAUGHT ON FIRE IN MY DRIVEWAY,CAUSE WAS UNKNOWN BUT ADJUSTER SAID POSSIBLE WIRING HARNESS, TRUCK WAS PARKED AND NOT RUNNING.*DT *TP
ECODIESEL ENGINE FAILED AT 38,000 MILES. MAIN JOURNAL BEARING ALLOWED CRANKSHAFT TO SLIP. THE VEHICLE WAS IN MOTION ON A HIGHWAY AT HIGHWAY SPEEDS. EXPERIENCED SEVERE ENGINE SHAKE.
I WAS NOTIFIED OF A RECALL VB1 FOR THE EGR ON MY ECODIESEL, TOOK THE TRUCK TO THE DEALERSHIP ON 1/18/20 FOR INSPECTION OF THE EGR. WAS INFORMED NO PARTS WERE AVAILABLE, NOR WOULD THEY BE AVAILABLE UNTIL AT LEAST THE END OF APRIL. WAS INFORMED TRUCKS THAT USED ANTIFREEZE COOLANT DUE TO CRACKED EGR WOULD GET REPLACED/REPAIRED FIRST. MY TRUCK HAS APPETITE FOR COOLANT, HAVE USED A BIT OVER 2 GALLONS SINCE NEW. YOU CAN SMELL COOLANT, ONE WOULD THINK THERE WAS A LEAK, WAS INFORMED IT WAS THE CRACKED EGR. COOLANT IN THE COMBUSTION CHAMBER WILL CAUSE PREMATURE ENGINE FAILURE. MY TRUCK WAS NOT RETURNED TO ME UNTIL 2/25/20 BECAUSE OF OTHER NEEDED WORK. MY FUEL MILEAGE HAS BEEN WELL BELOW THE EPA RATED 27 MPG, IS IT BECAUSE OF THE EGR? I HAD FAMILY EMERGENCY IN CALIF AND I PLANNED TO DRIVE THERE FROM MY HOME HERE IN AK, BUT DEALERSHIP DID NOT RECOMMEND DRIVING THAT FAR BECAUSE OF POSSIBLE ENGINE FAILURE ALONG THE WAY. I TRIED TRADING THE TRUCK FOR ANOTHER ONE, BUT NO DEALERSHIP WILL TAKE A TRUCK IN IN TRADE WITH A OPEN RECALL LIKE THIS! NOT EVEN A RAM DEALERSHIP! I DON'T HAVE ANY OPTIONS EXCEPT WAIT AND NOW THAT THE THE NATION IS HAVING CORONAVIRUS PROBLEMS, HOW MUCH LONGER WILL I WAIT FOR PARTS? THIS DEFECT CAN CAUSE FIRE OR POSSIBLY ACCIDENT DUE TO ENGINE FAILURE
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THERE WAS AN EXCESSIVE AMOUNT OF GLUE ON THE PASSENGER?S SIDE WINDOWS. THE VEHICLE WAS TAKEN TO FINDLAY CHRYSLER JEEP DODGE RAM POST FALLS LOCATED AT (550 N ALBERTA ST, POST FALLS, ID 83854) TO BE REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND OFFERED LITTLE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.*DT*DT CONSUMER STATED IMPERFECTIONS OF THE GLASS ON THE VEHICLE WAS DISCOVERED WHEN IT WAS PURCHASED AT 42 MILES ON ODOMETER. WINDSHIELD WAS REPLACED AFTER SEVERAL MONTHS. CONSUMER ASKED DEALER ABOUT THE GLASS ON PASSENGER AND DRIVER'S DOOR. CONSUMER WAS TOLD THERE WAS TOO MUCH GLUE WAS USED BY THE MANUFACTURE WHICH THESE DEFECTS CAUSED DISTORTION IN VIEWING OBJECTS.*JB
THE PASSENGER SEAT SENSOR WAS NOT GOING OFF WHEN SOMEONE WAS SITTING THERE NOT WEARING A SEATBELT, WHILE I WAS DRIVING.
TRUCK LEAKS SOMEWHERE. IT IS IN THE SHOP RIGHT NOW FOR THE 3RD TIME FOR THE LEAK. GOT TOLD IT WAS FIXED 2 TIMES ALREADY AND IT STILL LEAKED. THE TRUCK HAS HEATED BACK SEATS AND THAT'S WHERE THE TRUCK HOLDS WATER, UNDERNEATH THE BACK SEAT STORAGE. I WON'T USE THE HEATED BACK SEATS CAUSE MY CARPET STAYS WET WHEN IT'S RAINING. THERE IS ALSO A SUBWOOFER UNDER THE BACKSEAT WHERE IT HOLDS WATER, IT'S GOTTEN REPLACED ONCE ALREADY FROM THE WATER DAMAGE. AND IT HAS GOTTEN WET AGAIN. THE CARPET GOT REPLACED ONCE, THERE WAS MOLD, AND THE CARPET GOT WET AGAIN SO THEY ARE GOING TO HAVE TO REPLACE IT AGAIN CAUSE THERE IS MORE THAN LIKELY MOLD FROM IT HOLDING WATER.
I JUST WANTED TO CHARE THIS WITH YOU GUYS MY RAM 1500 ECODIESEL IS STILL NOT FIXED ALONG WITH EVERYBODY ELSE THE VB1 RECALL FCA IS DRAINING THERE FEET THE TRUCK HAS BEEN IN SERVICE FOUR TIMES NOW AND I AM STILL LOSING COOLANT AND THERE IT I KEEP ASKING WHEN ARE THE CORRECT PARTS GOING TO BE AVAILABLE TO ME AND I GET THE SAME ANSWER DEALERSHIP SAYS WE DONT KNOW NOTHING CALL FCA YOU CALL THEM AND THEY SAY NO REMEDY IN SITE THAT THEY ARE WORKING ON THE PROBLEM IT'S BEEN ALMOST 6 MONTHS NOW AND STILL NO PARTS AVAILABLE FOR THE PROBLEM SOMETHING NEEDS TO BE DONE AND VERY SOON I THANK YOU RAFAEL.
GOT THE RECALL, TOOK IT TO MY DEALER AND THEY SAID IT'S NOT MUCH OF A PROBLEM, AND WHEN THE FIX IS AVAILABLE THEY WOULD LET ME KNOW. WENT ONLINE AND SEEN SEVERAL OF THE TRUCKS LIKE MINE HAVE BEEN TOTALED FROM A FIRE, AND THEY BURN PRETTY FAST. THE DEALER STATED THAT THE FIX SHOULD BE AVAILABLE SOMETIME IN APRIL.
2018 DODGE RAM. CONSUMER WRITES IN REGARDS TO DIESEL EGR COOLER SAFETY RECALL. *LD THE CONSUMER STATED THE PART NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE.*JS *JS*DT*JB*JS*JS
SEVERE POWER LAG FROM THE TIME YOU PUSH THE ACCELERATOR TO THE TIME THE VEHICLE ACTUALLY INCREASES SPEED. FUEL MILEAGE HAS DECREASED 30%. THIS IS A PROBLEM WHILE DRIVING THE VEHICLE.
I ENTERED MY VEHICLE 2018RAM1500 THIS MORNING AFTER IT HAD BEING STORED INSIDE MY GARAGE OVERNIGHT. I SAT DOWN, PRESSED THE BRAKE AND WAS ABOUT TO START IT WHEN I NOTICED THE SHIFTER DIAL WAS ON 'R' AND BEGAN BEEPING CONTINUOUSLY. I USED THE IGNITION BUTTON TO SWITCH FROM 'OFF' "ACC" TO 'START' AND BACK/FORTH AND PRESSING ON THE BRAKE UNTIL I WAS ABLE TO SHIFT THE TRANSMISSION TO 'P'. ONCE IN 'P' I PRESSED THE BRAKE AND THEN STARTED THE TRUCK. WHEN I PROCEEDED TO MOVE ON REVERSE OUT OF MY GARAGE, IT BEGAN BEEPING CONTINUOUSLY AND FLASHING TWO MESSAGES ON THE DISPLAY , "SERVICE SHIFTER" FOLLOWED BY "SERVICE TRANSMISSION SHUT OFF ENGINE TO ENGAGE PARK" THEN MY RADIO BLACKOUT. I COULD STILL HEAR MUSIC AND WAS ABLE TO CONTROL IT BUT THERE WAS NO DISPLAY.
I WANT TO REPORT A SAFETY CONCERN. THE CONCERN IS ALREADY AWARE BY THE MANUFACTURER BUT I WANT TO ADDRESS THE POTENTIAL RISK IT PUT OUR FAMILY IN. THE RECALL IS KNOWN AS THE VB! OR NHTSA # 19V-757. WE BOUGHT THIS TRUCK TO HAVE A NICE AND RELIABLE CAR TO TRANSPORT OUR 1 YEAR OLD CHILD IN. OUR LAST 2012 JEEP GRAND CHEROKEE LEFT US STRANDED IN THE MIDDLE OF THE RODE WITH OUR KID DUE TO THE COMPUTER TELLING ALL INJECTORS TO STAY OPEN AND RESULTING IN THE MOTOR HYDRO-LOCKING ITSELF. WE TOOK OUT FINANCING TO PURCHASE AND THE GREAT 2018 ECODIESEL DODGE RAM. JUST 2 MONTHS INTO OWNING THIS MY WIFE LOST ALL POWER GOING DOWN THE FREEWAY. SHE REPORTED MASS AMOUNT OF SMOKE COMING FROM THE HOOD AND THANK GOD SHE MANAGED TO MERGE OVER ALL LANES AND TO THE BEST OF HER ABILITY WITH NO POWER GOT THE TRUCK OFF THE HIGHWAY BY ABOUT 5 FEET AND THEN QUICKLY TURNED OFF THE MOTOR AND DISTANCED HER SELF FROM THE TRUCK. SHE CALLED ME IN COMPLETE PANIC. THIS STORY WOULD BE MUCH DIFFERENT IF OUR CHILD WAS STRAPPED INTO THE CAR SEAT ON THIS PARTICULAR DRIVE. SINCE THIS OCCURRENCE THE TRUCK HAS BEEN PARKED IN OVER FLOW AT MY LOCAL DEALERSHIP AND CONTINUES TO SIT UNTIL FIAT DISCOVERS A CORRECT REPAIR TO THE CRACKING EGR. I WARN YOU TO ALL YOUR FAMILY MEMBERS THAT YOU HAUL DOWN THE ROAD IN YOUR ECODIESEL. THIS IS A REAL CONCERN! DEALERSHIP HAS CONFIRMED THIS WAS A RESULT OF THE VB1 RECALL. THEIR WAS NO EXTERIOR DAMAGE TO THE TRUCK AS THE MOTOR WAS QUICKLY SHOT OFF. THE INTAKE MANIFOLD NEEDS TO BE REPLACED, AND A NEW TURBO IS ALSO NEEDED. I AM NO SURE OF WHAT OTHER INTERNAL ENGINE COMPONENTS ARE NEEDED REPLACEMENT.
THE AIR SUSPENSION FAILS AND THE FRONT END GOES DOWN AND ITS A VERY ROUGH RIDE .WITH IN 28000 K MILES IT HAS GONE BACK TO REPAIR THREE TIMES FOR THIS PROBLEM. CALLED RAM HELP CENTER THEY WONT TAKE THE VEHICLE BACK OR DO RECALL .BIG SAFETY PROBLEM. *LN*JB
I BOUGHT MY 2018 RAM 1500 EXPRESS CREW CAB 4X4 A YEAR AND 2 MONTHS AGO. IN ABOUT A MONTH AFTER PURCHASE I GOT A STAR-SHAPED CRACK ON MY WINDSHIELD. IN A FEW DAYS I SLIGHTLY HIT THE WINDSHIELD WITH A WIPER TO REMOVE A SNOW FROM IT. AND THAT STAR-SHAPED CRACK SUDDENLY WENT ALL WAY THROUGH THE WINDSHIELD, FROM SIDE TO SIDE. I REPLACED THE WINDSHIELD WITH THE OEM MOPAR ONE, IDENTICAL TO THE FACTORY ONE. A FEW DAYS AGO I WAS DRIVING THROUGH A LITTLE TOWN WHERE I WORK, MAINTAINING THE SPEED OF 30 MPH DUE TO THE LIMIT. SUDDENLY I HEARD SOMETHING (VERY FAR FROM SIGNIFICANTLY HEAVY) HIT MY WINDSHIELD. I'VE GOT A 3-4 INCH CRACK FROM THE BOTTOM RIGHT EDGE (PASSENGER SIDE). I CONTACTED THE MANUFACTURER, AND IT'S REPRESENTATIVE TOLD ME TO GO TO THE AUTHORIZED DEALER FOR INSPECTION. THE SERVICE MANAGER AT THE DEALERSHIP SHOWED ME THERE IS A TINY, NEEDLE TIP SIZE ROCK CHIP, ABOUT A COUPLE INCHES FROM THE EDGE ON THE CRACK. HE SAID, THERE'S NO ISSUE WITH ANYTHING ABOUT THE WINDSHIELD ITSELF AND STATED THAT I HAVE TO REPLACE IT ON MY OWN. I CALLED BACK THE MANUFACTURER AND GOT THE RESPONSE THERE'S NOTHING THEY CAN DO FOR ME IN SUCH A CASE. BUT AS A PART OF THE COMMON SENSE: IF THE WINDSHIELD GETS CRACKED SO EASILY, FROM THE CONSUMER'S STANDPOINT THERE'S AN OBVIOUS MANUFACTURING DEFECT AND SIGNIFICANT DEVIATION FROM THE DEFINED QUALITY AND SAFETY STANDARDS.
THE CENTER CONSOLE ON THE TRUCK FREEZE UP, TURN BLUE FOR A FEW THEN RESETS OR TURN BLACK THE RESETS OR WHEN REVERSING THE BACKUP CAMERA FREEZES AND STILL SHOWS THE PICTURE WHEN YOU PUT THE VEHICLE IN DRIVE THIS HAS BEEN GOING ON FOR ABOUT A YEAR, UCCONECT AND RAM SAID THERE WOULD BE A FIX IN DEC 2019 AND THERE IS STILL NO FIX, LOOKING AT YOUR RECALLS RECALLS FROM THE DEC 2019 NOTICES RECALL UMBER 19V-886 OR CHRYSLER'S UMBER VE2 IS THE EXACT SAME THING THAT IS GOING ON WITH MY TRUCK
I WAS DRIVING DOWN A WINDY COUNTRY ROAD AND THE CRUISE CONTROL ENGAGED ITSELF AND SET TO 90 MPH WHILE I WAS DRIVING ABOUT 50-55. CANCEL DID NOTHING, USING THE BRAKES CAUSED THEM TO SQUEAL BUT THE VEHICLE REMAINED ACCELERATING. I WAS ABLE TO DISENGAGE BY PUTTING THE ENGINE IN NEUTRAL AND USING THE PUSH BUTTON TO SHUT IT OFF.
AIR SUSPENSION GIVES OUT WILL AT HIGH RATES OF SPEED. IT BECOMES UNSAFE TO DRIVE. AND IS NOT RELIABLE TO BE ON THE ROAD AS NOT HAVING SUSPENSION IN A NEW VEHICLE AT HIGH OR SLOW RATES OF SPEED IS A SEVERE SAFETY ISSUE. THIS IS THE THIRD TIME THIS HAD HAPPENS AND WILL BE IN THE SHOP AGAIN FOR A QUICK FIX BY THE DEALER. I WILL BE CONTACTING WA STATE ATTORNEY GENERAL TO DO A LEMON LAW AS THIS FALL IN THE UN SAFE CATEGORY.
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS WITH THE AIR CONDITIONER OR HEAT ACTIVATED, THERE WAS AN ABNORMAL MUSTY AND OR MOLDY ODOR DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUFFENBERG DEALER GROUP 187 AUTO CT, O'FALLON, IL 62269 (618) 624-2277 BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) THE CONTACT CALLED THE DON DAVIS MOTOR COMPANY INC DEALER (979-543-329, LOCATED AT 2011 N MECHANIC ST, EL CAMPO, TX 77437) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS PROVIDED A CASE NUMBER: 74969581. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HERNSTEIN CHRYSLER DODGE JEEP (LOCATED AT 133 MARIETTA RD, CHILLICOTHE, OH 45601, 740-773-2200) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE VEHICLE HAD MICRO FRACTURES IN THE EGR. THE DEALER ADVISED THE CONTACT NOT TO PARK THE VEHICLE NEAR HIS HOME DUE TO IT BEING AT A HIGH RISK OF CATCHING FIRE BECAUSE OF THE FRACTURES IN THE EGR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THEY WERE UNABLE TO PROVIDE A LOANER VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.*DT CONSUMER STATED THAT THE VEHICLE WAS TAKEN TO DEALER ON 10/24/2019. MANUFACTURER ISSUED A RECALL AND INFORMED CONSUMER THAT PARTS TO FIX THE ISSUE WOULD NOT BE AVAILABLE UNTIL JUNE 2020. *DL
AFTER FUELING THE TRUCK THE FUEL NOZZLE GETS STUCK IN THE FILLER TUBE. I HAVE TO TWIST AND PULL VERY HARD TO GET THE FUEL NOZZLE OUT OF THE TUBE SPILLING FUEL ON TO THE GROUND AND MYSELF. LOOKING ON YOUTUBE THIS SEEMS TO BE A VERY COMMON ISSUE. I CUT MY FINGER WHILE TRYING TO PULL OUT THE NOZZLE,
THE EGR UNIT IN MY TRUCK IS CRACKED. MY DODGE DEALER STATES THAT THERE IS A BACKORDER ON THE PARTS AND ADDITIONALLY I THINK THEY DON'T HAVE A REMEDY AND ARE CALLING THAT A "BACKORDER". THE COOLANT VAPOR THAT ENTERS MY TRUCK IS CAUSING HEADACHES AND I AM CONCERNED MY TRUCK MAY CATCH ON FIRE DUE TO THE DOCUMENTED FACTS REGARDING CRACKED EGR UNITS. THE COOLANT VAPOR ENTERS THE TRUCK CAB WHILE MOVING OR PARKED AND WITH AND WITHOUT THE HEATER FAN BEING ACTIVATED.
MY VEHICLES HAS HAD A 2 RECALLS AND HAVE ALSO TAKEN IN FOR REPAIR. RECENTLY I HAD TO TAKE IT FOR A TICKING NOISE, THEY FOUND THAT THE TICKING NOISE WAS DUE TO AN EXHAUST LEAK ON THE RIGHT EXHAUST MANIFOLD. EVERY SEVERAL MONTHS THERE'S A NEW ISSUE FOUND WITH MY VEHICLE.
AIR SUSPENSION GOES OUT HARD TO DRIVE WHEN AIR SUSPENSION GOES OUT NOT DRIVING IT SITS LOW AND ON NUMB STOPS DRIVING WITH NO SUSPENSION IS A LAW SUIT WAITING TO HAPPEN
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE ATTEMPTING TO REFUEL THE VEHICLE, THE FUEL PUMP HOSE ERRONEOUSLY SHUT OFF. THE VEHICLE WAS TAKEN TO BAYSHORE CHRYSLER/JEEP (5225 I10 EAST, BAYTOWN, TX) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK CHECK VALVE WAS FAULTY AND NEEDED TO BE REPLACED. THE FUEL TANK, FILLER NECK, AND FUEL PUMP WERE ALL REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
DRIVING HOME FROM WORK. HAD USED CRUISE CONTROL AT 70MPH ON FREEWAY, BUT HAD NOT USED IT IN TOWN. I WAS DECELERATING FOR A STOP LIGHT, WHEN IT TURNED GREEN. I WAS PROBABLY TRAVELING 15-20MPH WHEN I BEGAN ACCELERATING AGAIN. I HEARD A CLICK, LIKE A RELAY OR SOLENOID AND THE VEHICLE BEGAN TO ACCELERATE AS IF I HAD HIT "RESUME". LAST SPEED PRESET HAD BEEN 70MPH. I WAS ABLE TO CANCEL THE ACCELERATION BY HITTING THE BRAKES, BUT I NEARLY REAR ENDED THE CAR IN FRONT OF ME. I DID NOT HIT "RESUME" BY MISTAKE EITHER, AS MY HAND WAS NOT ON THE STEERING WHEEL NEAR THE BUTTONS. IN FURTHER TROUBLESHOOTING, THE CRUISE WILL NOT ENGAGE BELOW 25MPH. IF RESUME IS PUSHED BEFORE PASSING 25MPH (DURING ACCELERATION), THEN NOTHING HAPPENS.
UNPREDICTABLE VIBRATIONS AT VARIOUS HIGHWAY SPEEDS. SOMETIMES ANNOYING OTHER TIMES MORE SEVERE. THIS CONDITION ALSO EXISTED ON MY PREVIOUS 2017 RAM 1500 THAT I JUST TRADED IN. THIS IS THE SECOND RAM 1500 THAT HAS HAD THE EXACT SAME SYMPTOMS. I JUST BOUGHT THIS TRUCK BRAND NEW 10/05/19. DEALERS CANNOT SOLVE, AND FCA CUSTOMER CARE IS USELESS. I SUSPECT THIS IS A KNOW ISSUE WITH RAM. THE STANDARD CANNED ANSWER IS IT IS THE TIRES.
THE BACK UP CAMERA GOES OUT AND BLACK OUTS AT TIMES. SOMETIMES IT LOOKS LIKE A OLD TV WITH WAVY LINES. THE DRIVERS WINDOW CONTROLLER, YOU HAVE THE ABILITY TO USE AUTO DOWN AND AUTO UP. AT TIMES, YOU MUST HOLD UP ON THE WINDOW SWITCH TO MAKE THE WINDOW GO UP. THE HEADLIGHTS COME ON WHEN YOU ENTER A DARK GARAGE AND WHEN YOU PULL OUT THEY STAY ON. MY VEHICLE DOES NOT HAVE DAYTIME RUNNING LIGHTS. THE HEADLIGHTS WILL COME ON DURING MORNING WITH FULL SUNSHINE. SOMETIMES THERE IS A VERY LOUD KNOCKING COMING FROM THE MOTOR . SOUNDS LOVE LIKE A BAD VALVE.
WHILE DRIVING THE VEHICLE LAGS POWER TO MOVE VEHICLE FOR ABOUT A 4 SEC DELAY THEN POWER WILL MOVE THE TRUCK ABSOLUTELY A SAFETY ISSUE ESPECIALLY WHEN THE VEHICLE IS COLD FORM A STOP. HAPPENS EVERY TIME I DRIVE THE TRUCK.
I WAS UNABLE TO STOP VEHICLE AS I WAS APPROACHING AN INTERSECTION ON A CITY STREET WENT TO PRESS ON THE BRAKES ALL THE LIGHTS STARTED FLASHING, BRAKE SYSTEM FLASHED, NO TRACTION LIGHT CAME ON, VEHICLE TURNED OFF. ENDED UP IMPACTING 3 OTHER VEHICLES AND A SCHOOL BUS. MY AIRBAGS NEVER DEPLOYED, AND THE VEHICLE WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. ALL PARTIES WERE INJURED IN THE ACCIDENT, ALMOST ALL ARE SEEKING REPRESENTATION FROM ATTORNEYS FOR THEIR INJURIES.*DT *AS
LONG LAG BETWEEN THE TIME YOU STEP ON THE ACCELERATOR AND THE WHEN THE TRUCK WOULD RESPOND. CREATED DANGEROUS SITUATION SPECIALLY MERGING WITH FAST MOVING TRAFFIC AND MOVING FROM STOP SIGNS. VEHICLE WOULD GO INTO LIMP MODE WITHOUT WARNING. IT WAS DEEMED TO A LEMON AND FCA BOUGHT IT BACK ONLY TO RESELL TO SOMEONE ELSE.
I OWN A 2018 ECODIESEL AND WHEN MY TRUCK WENT IN FOR AN OIL CHANGE THEY DID AN UPDATE CALLED AEM OR V08 EMISSIONS UPDATE. AFTER THE UPDATE MY TRUCK NO LONGER ACCELERATES FROM A STOP. IT CRAWLS AT UNDER 10MPH EXTREMELY SLOW APROX. 90 SECONDS UNTIL THE VEHICLE ACCELERATES. THIS IS EXTREMELY DANGEROUS I HAVE BEEN IN 3 NEAR ACCIDENTS DUE TO A LACK OF ACCELERATION. IN ADDITION TO THE LACK OF ACCELERATION I NOW GET MUCH LOWER GAS MILEAGE. PRIOR TO THE UPDATE I WAS GETTING 27 MPG, NOW THE BEST I HAVE GOTTEN WAS 19MPG. I FEEL THIS SHOULD BE AGAINST THE LAW, TO PURCHASE A VEHICLE THAT GET GOOD GAS MILEAGE AND DRIVES THEY WAY IT DID WHEN I TEST DROVE IT, WHICH IS THE REASON WHY I PURCHASED IT. ONLY FOR THEM TO COMPLETELY CHANGE MY VEHICLE AFTER THE PURCHASE WITHOUT MY PERMISSION IS TO ME A BAIT AND SWITCH.
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER SWITCHED TO RECYCLE MODE IN THE RAIN AND THE WINDSHIELD FOGGED UP. IN ADDITION, DURING INCLEMENT WEATHER, THE DEFROSTER FAILED TO WORK. THE VEHICLE WAS TAKEN SEVERAL TIMES TO FRISCO CHRYSLER DODGE JEEP RAM (9640 TX-121, FRISCO, TX 75035, (214) 390-7543) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR COIL WAS CLOGGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 59792292. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 5,000.
THE TRUCK WAS IN A HEAD ON COLLISION WITH A DEER IN 2018 THAT DID NOT RESULT IN THE AIR BAGS DEPLOYING. THE TRUCK WAS TRAVELING ON A COUNTY HIGHWAY WHEN A DEER RAN OUT AND WAS STRUCK WITH THE FRONT END OF THE TRUCK. IN AUGUST 2019, THE TRUCK WAS TRAVELING ON A COUNTRY ROAD WHEN THE DRIVER STRUCK A GUARD RAIL HEAD ON. THIS COLLISION ALSO DID NOT DEPLOY THE AIR BAGS. ALSO, THE SEAT BELTS DID NOT DISENGAGE AFTER THE ACCIDENT (THEY STAYED IN THE LOCKED POSITION). AFTER TALKING WITH THE TOW TRUCK COMPANY AND THE AUTO BODY SHOP, THEY FELT THAT THE SEVERITY OF THE SECOND COLLISION AND THE LOCATION SHOULD HAVE DEPLOYED THE AIR BAGS, BUT IT DID NOT. THE PICTURES AND POLICE REPORT ARE FOR THE SECOND COLLISION.
FROM NEW, THE RAM 1500 WITH THE ECO DIESEL ENGINE HAS HAD A SIGNIFICANT HESITATION WHEN COLD CREATING A SAFETY HAZARD. WHEN I LEAVE WORK I NEED TO CROSS A MULTIPLE LANE HIGHWAY HIGHWAY WITH A SPEED LIMIT OF 55 MPH. I COULD WALK ACROSS THE HIGHWAY FASTER THEN WHAT THE TRUCK WILL CROSS IT. I HAVE THE LATEST SOFTWARE UPDATE FOR ENGINE CONTROL THAT RAM IS OFFERING. I'VE TAKEN IT TO THE DEALER AND CONTACTED RAM CUSTOMER ASSIST ABOUT THE ISSUE. ALL I WAS OFFERED WAS A FEW FREE OIL CHANGES. BOTH SAY THERE IS NOTHING THEY CAN DO. I DID GET THE CUSTOMER ASSIST CONTACT TO STATE SHE WOULD RELAY THE MESSAGE TO ENGINEERING. I WILL SELECT TODAY'S DATE BELOW AS TO WHEN THIS PROBLEM HAPPENED, BUT IT DOES IT EVERY DAY IT IS DRIVEN.
TL* THE CONTACT OWNED A 2018 RAM 1500. THE CONTACT CONNECTED AN ENGINE BLOCK HEATER TO THE VEHICLE DURING COLD INCLEMENT WEATHER CONDITIONS. THE VEHICLE WAS PARKED IN THE CONTACTS DRIVE WAY, WHEN AN INDIVIDUAL INFORMED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE CONTACT DISCOVERED THAT THE DRIVER SIDE OF THE VEHICLE WAS ON FIRE. THE CONTACT ENTERED THE VEHICLE AND ATTEMPTED TO REVERSE TO MOVE THE VEHICLE AWAY FROM HIS HOME. THE VEHICLE FAILED TO REVERSE SO THE CONTACT ATTEMPTED TO EXTINGUISH THE FIRE USING A FIRE EXTINGUISHER TO NO AVAIL. THE CONTACT MENTIONED THAT A FEW DAYS PRIOR TO THE INCIDENT 4- 5 FUSES BLEW OUT IN THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE POLICE THAT ARRIVED. A POLICE REPORT WAS MADE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S INSURANCE. THE CONTACT CALLED LOT LAGERS MANKATO (1815 MADISON AVE, MANKATO, MN 56001 (507) 625-5641) WHERE NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FIRE WAS NOT IN RELATION TO ANY OPEN RECALL. THE FAILURE MILEAGE WAS 26,500.
THE VEHICLE CONSISTED OF MULTIPLE TIMES OF T HE VEHICLE NOT STARTING AND HAVING TO BE JUMPED FOR THE VEHICLE TO START. THIS VEHICLE HAS NOW BEEN IN THE ODANIEL FORD DEALERSHIP IN FORT WAYNE, IN FOR OVER 30 DAYS WITH STILL NO RESOLUTION - IN SINCE JUNE 27TH 2019 IT IS NOW AUGUST 1ST AND STILL NO RESOLUTION HAS BEEN DETERMINED ON CORRECTING THIS ISSUE AND HAVE BEEN GIVEN MULTIPLE RENTAL CARS ALONG WITH BEING STUCK PAYING FOR ONE OF THE RENTAL VEHICLES AS CHRYSLER CUSTOMER SERVICE HAS NOT RETURNED OUR CALLS ON CASE NUMBER 59164537 FOR THE CHARGE TO MY PERSONAL CREDIT CARD. NO CONTACT EITHER IS BEING GIVEN FROM AN ADDITIONAL CASE REGARDING THE SECOND TICKET OF THE TRUCK BEING IN SERVICE THIS LONG WITH TICKET 59395927. BOTH TICKETS WERE GIVEN TO US FROM CHRYSLER CUSTOMER SERVICE.
TL* THE CONTACT OWNED A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 60 MPH IN THE RAIN, THE VEHICLE HYDROPLANED AND CRASHED INTO A CONCRETE BARRIER AND SLED BACKWARDS, BLOCKING TWO LANES OF TRAFFIC. THERE WAS NO WARNING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION THE FOLLOWING DAY. THE INJURIES INCLUDED SPRAINED HAND AND A LARGE ABRASION ON THE LEFT ARM. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE CONTACT CALLED THE CENTRAL FLORIDA CHRYSLER DODGE JEEP RAM DEALER (407-641-2080, LOCATED AT 8675 COMMODITY CIR, ORLANDO, FL 32819) AND STATED THAT THE TECHNICIAN DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS PROVIDED. *DT*JB
TAKATA RECALL CRUISE CONTROL ONLY WORKS PART OF THE TIME. SOMETIMES WORKS THE FIRST TIME YOU PUSH THE BUTTON AND SOMETIMES YOU CAN PUSH IT NO MATTER HOW HARD OR SOFT 50 TIMES AND IT WON'T COME ON AT ALL. NO MATTER THE SPEED YOUR DRIVING.
DROVE THE VEHICLE ABOUT 4 HOURS TO PICK UP MY DAUGHTER. HAD THE VEHICLE IDLING FOR A WHILE AS I WAITED FOR HER ARRIVE SINCE SHE WAS RUNNING LATE. PUT THE CAR IN DRIVE AND STARTED TO HEAD HOME AND THE SERVICE SHIFTER MESSAGE CAME ON. THEN THE TRANSMISSION WARNING CAME ON AS WELL AS A MESSAGE WITH THE BRAKE SYSTEM. THE SERVICE ENGINE LIGHT CAME ON AS WELL AS THE LIGHTENING BOLT IN RED. I STOPPED AND TURNED EVERYTHING OFF HOPING TO RESET AND WHEN I TURNED THE VEHICLE ON EVERYTHING DISAPPEARED UNTIL I GOT BACK ON THE HIGHWAY AND THEN I HAD PROBLEMS ACCELERATING AS ALL OF GAGES DIDN'T SEEM TO ENGAGE. I GOT TO THE NEXT EXIT AND PULLED INTO THE CLOSEST PARKING LOT AND TURNED THE VEHICLE OFF. HOWEVER, IT DID NOT TURN OFF. ALL OF MY GAGES WENT BESSEL, THE WINDSHIELD WIPERS TURNED ON, ON THEIR OWN, AND THEN ALL THE LIGHTS ON THE SHIFTER TURNED RED AND FLASHED. THE DASHBOARD CONTINUED TO LIGHT UP LIKE IT WAS TRYING TO RESET. I TRIED TO START THE VEHICLE AND IT WOULD NOT START. ONCE ALL THE LIGHTS FINALLY TURNED OFF I WAS ABLE TO START THE VEHICLE BUT THE CHECK ENGINE LIGHT IS STILL COMING ON.
THERE IS A RECALL ON THE DRIVESHAFT THAT CAN CAUSE THE INCOMPLETE WELD TO BRAKE AND CAUSE CRASH V48 IS THE RECALL. WHEN I WENT TO THE DEALERSHIP ON 6/27/19 WAS TOLD THAT THE PART NEEDS TO BE ORDERED. TODAY IS ONE WEEK LATER AND STILL NO PART I HAVE CONTACTED CHRYSLER DIRECTLY AND WAS TOLD THE PARTS ARE AVAILABLE SO NOT SURE WHY I'M STILL WAITING ON PARTS? IT'S DANGEROUS TO DRIVE THE VEHICLE ACCORDING TO THE RECALL NOTE.
I RECEIVED A RECALL NOTICE (V48/NHTSA 19V-324) FOR MY 2018 DODGE RAM 1500. THE FCA ASSISTANCE CENTER SET ME UP WITH A DEALERSHIP THAT CAN REPAIR THE ISSUE, I CALLED TO SCHEDULE (THEY SAID NEXT TUESDAY JULY 2ND). THE FCA ASSISTANCE CENTER DEEMED MY TRUCK UNDRIVABLE BY APPROVING A TOW TRUCK TO HAUL MY VEHICLE TO THE DEALERSHIP FOR REPAIRS. THE DEALERSHIP DID NOT OFFER A LOANER SO I CAN GET TO WORK TOMORROW, SO I CALLED THE FCA ASSISTANCE CENTER TO GET A VEHICLE DUE TO PRODUCT LIABILITY. THEY PUT ME ON HOLD, THEN RESPONDED WITH "I WILL GET BACK TO YOU TOMORROW..WHAT'S THE BEST PHONE NUMBER TO REACH YOU?"
RADIO IN VEHICLE FREEZES/LOCKS UP PREVENTING USE OF THE RADIO VOLUME, CLIMATE CONTROLS AND BACK UP CAMERA. SCREEN EITHER LOCKS UP OR TURNS BLUE WHILE BACKING UP, PREVENTING UTILIZATION OF THE BACK UP CAMERA. THIS ISSUE HAPPENS WHILE THE VEHICLE IS STATIONARY OR IN MOVEMENT.
POWER STEERING FAILURE. POWER STEERING LOCKS UP INTERMITTENTLY, MORE SO WHEN MAKING A LEFT TURN. SERVICE POWER STEERING MESSAGE COMES UP IN DASH AND THEN DISAPPEARS AFTER A COUPLE SECONDS. THIS INCIDENT HAPPENED BOTH WHEN VEHICLE WAS IN MOTION MAKING A LEFT TURN IN AN INTERSECTION ALMOST CAUSING A COLLISION AND ALSO WHEN PARKED AND ATTEMPTING TO STEER LEFT ATTEMPTING TO DUPLICATE THE PROBLEM.
WHEN FUELING THE VEHICLE THE PUMP HANDLE WILL STICK INSIDE THE TANK. ALSO WHEN FILLING UP WITH GAS THE PUMP STOPS AS IF THE VEHICLE IS SAYING IT IS FULL. YOU HAVE TO CONTINUE SQUEEZING THE HANDLE FOR GAS TO COME OUT. THE VEHICLE IS OFF AND IN A STATIONARY POSITION WHILE FILLING THE TANK. I HAVE TO LOOK AT THE GALLONS I AM PUTTING INTO MY VEHICLE SO I KNOW THE VEHICLE IS FULL. HOWEVER THERE HAVE BEEN A FEW TIMES THE TANK HAS OVERFILLED CAUSING GAS TO COME OUT OF THE TANK. AGAIN ONCE FINISHED FILLING UP I CAN NOT EASILY JUST PULL THE HANDLE OUT AND REPLACE BACK TO THE PUMP I HAVE TO GRAB THE HANDLE WITH TWO HANDS THEN POSITION THE HANDLE PULLING UP ON IT AND PULL BACK AND FOURTH UNTIL IT FINALLY DECIDES TO COME OUT OF MY TANK. THERE HAD BEEN A TIME MY GIRLFRIEND TOOK THE VEHICLE OUT OF TOWN AND SHE FILLED IT BEFORE SHE HAD LEFT. AGAIN THE HANDLE FOR GAS WAS STUCK AND I HAD TO LEAVE WORK TO GO AND GET IT OUT FOR HER. LEAKING GAS OUT OF THE TANK IS REALLY BAD FOR THE ENVIRONMENT AND ALSO I GET NERVOUS SINCE I FEEL LIKE PRESSURE IS BUILDING UP WHILE FILLING AS WELL. THIS HAS TO BE HAPPENING TO MORE VEHICLES LIKE MINE. AND IF SO WE HAVE TO FIGURE OUT HOW THIS CAN BE FIXED. THANK YOU FOR YOUR TIME AND HELP ON THIS MATTER.
AFTER TURNING FROM THE HIGHWAY FEEDER ONTO A SMALL ROAD, I KNEW A LARGE BUMP IN THE ROAD WAS COMING UP. EVERYONE WHO TRAVELS THE ROAD KNOWS ABOUT IT AND HOW YOU NEED TO SLOW DOWN. AFTER I MADE MADE THE TURN, I APPLIED MY BRAKE IN ANTICIPATION OF THE BUMP, HOWEVER NOTHING HAPPENED. THERE WASN'T ANY PRESSURE. I TRIED ONE MORE TIME AND IT WAS THE SAME RESULT. I THEN TRIED TO CONSECUTIVELY PUMP THE BRAKES, BUT THERE WAS NO CHANGE. AT THAT POINT I WAS APPROACHING THE CEMENT MIXER IN FRONT OF ME. I WAS SO CLOSE THAT I KNEW IMPACT WAS INEVITABLE. I PUT MY ARMS TO THE SIDE, FACED FORWARD, AND KEPT MY BODY LOOSE AT THE LAST SECOND TO TRY TO MINIMIZE ANY INJURIES AND THANKFULLY IT WORKED. MY VEHICLE DIRECTLY HIT THE CEMENT MIXER IN FRONT OF ME. ALMOST ALL DAMAGE WAS DONE TO MY VEHICLE WITH MINIMAL TO THE MIXER.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT HE COULD NOT ADD FUEL TO THE FUEL TANK AT SEVERAL DIFFERENT FUELING STATIONS. THE VEHICLE WAS TAKEN TO PORT LAVACA DODGE CHRYSLER JEEP RAM FIAT SOUTH PORT (1901 TX-35, PORT LAVACA, TX 77979, (361) 403-0664) MORE THAN FOUR TIMES, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE PARKED IN THE DRIVEWAY WHEN EXITING THE VEHICLE WITH THE DRIVER DOOR STILL OPEN, THE VEHICLE SHIFTED INTO REVERSE INDEPENDENTLY, ROLLED AWAY RAPIDLY, AND KNOCKED THE DRIVER DOWN TO THE GROUND. THE VEHICLE ROLLED AWAY CROSSING A STREET AND CRASHED INTO A HOUSE WHERE IT CAME TO A STOP. THE CONTACT SUFFERED INJURIES TO HIS LEFT LEG/FOOT, THE LEFT WRIST WAS SCRAPPED, THE LEFT ELBOW WAS BRUISED, AND THE RIGHT KNEE SCRAPPED WHERE MEDICAL ATTENTION WAS SCHEDULED TO BE RECEIVED BY HIS DOCTOR. NO POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO GALEANA'S VAN DYKE DODGE DEALER (28400 VAN DYKE AVE, WARREN, MI 48093 (586) 573-4000) WHERE THE VEHICLE WAS BEING REPAIRED FOR THE REAR BUMPER AND REAR PASSENGER SIDE QUARTER PANEL. THE VEHICLE WAS NOT REPAIRED AS OF YET. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. *DT*JB *DT PHOTOS ATTACHED *JB *DT*JB
I WAS DRIVING MY NEW DODGE RAM 1500 TRUCK IN DENVER, COLORADO. I WAS DRIVING 25MPH ON A STREET/ AVENUE, MY VEHICLE WAS IN MOTION. A CHEVY TAHOE UNEXPECTEDLY SMASHED INTO THE PASSENGER SIDE OF MY TRUCK [ I WAS "T-BONED"]. NOT ONE SINGLE AIR BAG INSIDE THE TRUCK DEPLOYED !!! I WAS ON MY WAY TAKING A CO-WORKER HOME FROM WORK. WE BOTH WORK SHEET METAL CONSTRUCTION DAILY. AN AMBULANCE, FIRE DEPT., AND POLICE DEPT. ALL SHOWED UP. MY CO-WORKER AND I BOTH SUSTAINED INJURIES. I HAD TO BE TAKEN BY AMBULANCE TO DENVER HEALTH HOSPITAL. WHERE THE DOCTORS ALL EXCLAIMED, THAT MY INJURIES WOULDN'T HAVE BEEN SO BAD HAD MY AIR BAGS DEPLOYED. I PERSONALLY SUFFERED INJURIES TO MY LEFT SHOULDER-CLAVICLE AREA, AS WELL AS INJURIES TO THE LEFT SIDE OF MY NECK, AND BETWEEN BOTH OF MY SHOULDER BLADES. AND THE DOCTORS ARE RECOMMENDING NOW THAT I BE SEEN MANDATORILY BY A NEUROSURGEON HERE IN DENVER, COLORADO, FOR MY NECK AND SHOULDER INJURIES. *DT *DT *TR
RE: GOOYEAR WARNGLER SRA P275/60/R20. 4 TIRES PROBLEMS. 1ST TIRE BLEW AT 45MPH, SECOND TIRE SHOWED SPLIT INSIDE, 3RD TIRE BLEW AT 75MPH ON FREEWAY CAUSED DAMAGE TO VEHICLE. 4TH TIRE TOOK IN FOR SLOW LEAK, TECH ALSO FOUND TIRE HAD 1" BUBBLE STATING, TIRE WAS SEPARATING IN THE MIDDLE OF THE TREAD.
TRUCK FAILED TO START.THIS IS THE 4TH TIME THAT THIS HAS OCCURRED.
THE PARKING SENSOR FOR THE FRONT AND REAR OF THE VEHICLE SHOW THE VISUAL INDICATION ON THE DASH BUT THE AUDIBLE SOUND ONLY WORKS ON OCCASIONS. THE ALERT IS SUPPOSED TO WORK AT LOW SPEED OR IF YOU ARE TO CLOSE TO AN OBJECT EVEN IF YOUR VEHICLE IS NOT IN MOTION. THE HAS HAPPENED OFF AND ON SINCE THE VEHICLE WAS PURCHASED NEW. POWERTRAIN CONTROL SAFETY RECALL U61 HAS BEEN COMPLETED AND HAS NOT SOLVED THIS ISSUE.
VEHICLE HAS FAILED TO START 3 TIMES IN 2 1/2 MONTHS. I REQUIRED ROAD SERVICE EACH TIME. THIS OCCURRED ON JAN. 16, 2019, MAR, 20, 2019 AND MAR. 23, 2019. VEHICLE HAD BEEN USED FOR ERRANDS INVOLVING SEVERAL STOPS WITH ONLY A COUPLE OF MILES IN BETWEEN, THEN IT WOULD NOT START AND THE BATTERY WAS COMPLETELY DEAD. DEALER HAS LOOKED AT VEHICLE AND NOTED THAT THERE ARE SCORES OF 'LOW VOLTAGE' CODES IN THE COMPUTER. THIS PROBLEM MATCHES THOSE NOTED IN NHTSA RECALL U87. THE 'CREW CAB' VERSION OF THE TRUCK IS INCLUDED IN THE RECALL BUT THE 'QUAD CAB' VERSION IS NOT. I CANNOT GET THE VEHICLE REPAIRED AND DO NOT FEEL SAFE DRIVING IT IF IT MAY NOT START, ANYWHERE ANYTIME.
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHIFTED INTO NEUTRAL AND DECELERATED WITHOUT WARNING. ADDITIONALLY, THERE WAS A STRONG EXHAUST ODOR IN THE VEHICLE. THE CONTACT STATED THAT SEVERAL PEOPLE BECAME ILL TO THE POINT OF THROWING UP AND ALMOST PASSING OUT. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO STOCKTON DODGE CHRYSLER JEEP RAM (LOCATED AT 3333 AUTO CENTER CIR, STOCKTON, CA 95212, (209) 956-1920) TO BE DIAGNOSED, BUT THE TEST WAS NOT YET COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
FUEL NOZZLE BECOMES LODGED/STUCK IN FUEL TANK AFTER PUMPING GAS. ISSUE BEGAN WHEN THE TRUCK WAS BRAND NEW AND BEEN ONGOING. MANUFACTURER AND DEALERSHIP ARE AWARE AND NO ACTION HAS BEEN TAKEN.
MOST, BUT NOT ALL OF THE GAS STATION FILLING NOZZLES STICK IN MY GAS FILLER WHEN I TRY TO REMOVE THEM. THEY ARE VERY DIFFICULT TO REMOVE AND REQUIRES A LOT OF PULLING AND TWISTING TO GET THEM OUT. THIS HAPPENS ALL THE TIME, NOT ONE TIME AS CALENDAR SHOWS.
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE AIR SUSPENSION FAILED AND THE "SERVICE AIR SUSPENSION" WARNING INDICATOR ILLUMINATED. THE AIR SUSPENSION WAS REPAIRED THREE TIMES BY LARRY H. MILLER COLORADO CHRYSLER JEEP (350 S HAVANA ST, AURORA, CO 80012, (720) 262-2215), BUT THE FAILURE CONTINUED. THE VEHICLE HAD NOT BEEN REPAIRED FOR A FOURTH TIME. THE DIAGNOSTIC INFORMATION WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,000.
I HAVE A RADIO THAT IS NOT OPERATING CORRECTLY AND ACCORDING TO CHRYSLER THERE IS NO FIX AND/OR COULD NEVER BE A FIX
BOUGHT NEW MARCH1, 2018. VIBRATES AND RETURNED TO DEALER TO FIX. SHOP FOREMAN DROVE AND SAID IT WAS OK. I TOOK HIM MYSELF AND VIBRATION WAS EXACTLY WHERE I SAID-AT 60 MPH PLUS. DEALER BALANCED TIRES AND SAID ONE WAS OFF 1//4 OF OZ. STILL VIBRATES AS IF NOTHING DONE.
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED DOWN A HILL ON ITS OWN. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE CRASHED INTO A NEIGHBOR'S TREE, BUT WAS NOT DAMAGED. THE MOST RECENT FAILURE OCCURRED THIS MORNING. WHILE THE CONTACT'S DAUGHTER WAS INSIDE THE VEHICLE, IT ROLLED BACKWARDS A FEW FEET ON THE SAME HILL BEFORE STOPPING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM OF WARWICK (185 NY-94, WARWICK, NY 10990, (845) 986-2021), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20,000.
TRUCK STARTED ON FIRE DUE TO ELECTRICAL PROBLEM (BLOCK HEATER FAILURE OR OTHER ELECTRICAL) *DT*JB
AIR SUSPENSION FAILS WHEN COLD. VEHICLE WAS STATIONARY. VERY COMMON PROBLEM. VEHICLE IS NOT DRIVEABLE WHEN THIS OCCURS.
TAKATA RECALL
TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDOWS WHEN THE HEATER WAS ACTIVATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN DODGE OF FAYETTEVILLE (436 N MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303, (910)-920-9613) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD HAVE TO TAKE THE VEHICLE BACK TO THE DEALER FOR MORE DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 88,200.
BRAND NEW TRUCK WITH ALL KINDS OF PAINT ISSUES AND FCA DOES NOT WANT TO DO ANYTHING FOR ME SHAME ON THEM
FUEL NOZZLE REPEATEDLY GETS STUCK IN FUEL FILLER HOUSING. UNABLE TO DISLODGE NOZZLE. FILLER ASSEMBLY BROKE AND FILLER NECK LOOSE. NOW UNABLE TO FILL GAS TANK
THE UCONNECT DOES NOT WORK ALL THE TIME SOME DAY IT WILL WORK AND THEN THE NEXT TIME I TRY TO USE IT IT DOESN'T
WHILE DRIVING ON AN INTERSTATE 5 IN WASHINGTON IN CRUISE CONTROL AT 76MPH GOING UP HILL, THE TRUCK MADE A GEAR GRINDING NOISE. I TURN OFF CRUISE AND LET THE TRUCK COAST UPHILL, THE TRUCK WAS MAKING A WHINING UPHILL. I GAVE THE TRUCK SOME GAS TOWARDS THE TOP OF THE AND AT THAT POINT THE TRUCK VIOLENTLY SHOOK, I HEARD A LOUD THUD AND SAW SPARKS FLYING FROM THE REAR END. I WAS GOING DOWN HILL BY THIS POINT. I SAW A LARGE METAL PIECE COME FLYING OFF THE REAR OF THE TRUCK. WHEN I WENT TO PULL OVER, THE TRUCK WAS HARD TO STEER AND CONTROL, THE REAR WHEELS LOCKED UP THE LAST 8-12 FEET BEFORE STOPPING. UPON GETTING OUT I NOTICED THE DRIVESHAFT DROPPED & HANGING FROM THE VEHICLE. I WAS ABLE TO FIND & PICK UP THE LARGE PIECE THAT WENT FLYING OFF. I HAD TO HAVE THE VEHICLE TOWED 70+ MILES TO MY HOME TOWN TO A LOCAL DEALER. THE TRUCK WAS PURCHASED IN APRIL 2018 AND THIS HAPPENED MID DECEMBER 2018. THE TRUCK HAD APPROX 29,550 MILES ON IT AT THIS POINT. THE TRUCK WAS BOUGHT IN APRIL 2018 BRAND NEW WITH 18 MILES ON IT. ALL MAINTENACE HAS BEEN FOLLOWED PER RAM'S RECOMMENDATIONS.*DT ?PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB
FUEL FILLER GETS STUCK IN NOZZLE WHEN FUELING VEHICLE. THIS HAS HAPPENED NUMEROUS TIMES
VEHICLE ONLY HAS 12,800 MILES. 4TH TRIP TO THE LOCAL DEALER. 3 TIMES TOWED DUE TO THE DISABLE. WHILE DRIVING VEHICLE SHUTS DOWN AND HAS NO POWER. 1ST TIME WAS INFORMED DURING GEN. MAINTENANCE THE COMPUTER HOUSED NO DATA AS THE VEHICLE STALLED WHEN PUTTING IT INTO GEAR. THE NEXT 3 TIMES WERE ALL IDENTICAL AS IT IS CLEAR IT IS STARVATION OF FUEL. FUEL PUMP CHANGED AFTER 1ST TOW. SENDING UNIT CHANGED AFTER 2ND TOW. NOT SURE AFTER 3RD TOW YET. IT IS INCREDIBLY UNSAFE AS THE LOSS OF POWER TO THE MOTOR CREATES LOSS OF POWER STEERING. NOT TO MENTION BEING DISABLED IN TRAFFIC AND THE SAFETY CONCERNS! IN ADDITION THE PASSENGER SEAT BUCKLE HAS MALFUNCTIONED AND HAS BEEN ON ORDER FOR OVER 3 WEEKS. NOW I CAN SAFELY HAVE A PASSENGER IN THE CAR. ALSO MINOR BUT THE FRONT BUMPER IS ALREADY RUSTING! AND A COUPLE OTHER THINGS. *TR
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING INTO A GARAGE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED AND CRASHED INTO THE CORNER OF THE CONTACT'S HOUSE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE VEHICLE WAS TAKEN TO SIERRA MOTORS CHEVROLET CADILLAC BUICK GMC (209-984-5272, LOCATED AT 18475 5TH AVE, JAMESTOWN, CA 95327) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE FAILURE RECURRED. WHILE THE CONTACT'S VEHICLE WAS REVERSING TOWARDS ANOTHER VEHICLE, WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STRUCK AN INDIVIDUAL STANDING IN A PRIVATE DRIVEWAY. THE INDIVIDUAL SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE COMPUTER SYSTEM WAS EVALUATED, BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE CONTACT WOULD BE CALLED BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE'S BODY DAMAGE WAS REPAIRED BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 2,400.
AFTER PUTTING THE FUEL NOZZLE IN GAS TANK FILLER PIPE, IT GETS STUCK WHEN TRYING TO REMOVE IT FROM THE FILLER PIPE. I UNDERSTAND THIS IS VERY COMMON ON THIS MODEL. VEHICLE WAS PARKED AT GAS STATION AND OFF WHEN FILLING UP. THIS HAPPENS OFTEN WITH THIS TRUCK AND I HAVE LESS THAN 3500 MILES ON IT.
SOMETIMES, WHEN I MAKE A LEFT OR RIGHT TURN OR HIT A BUMP IN THE ROAD, OR A POTHOLE, THERE IS A "THUD" SOUND IN THE FRONT OF THE TRUCK. THE SOUND IS LIKE METAL AGAINST METAL. I'VE TALKED TO THE DEALERSHIP AND THEY DIDN'T HEAR IT WHEN THEY TOOK IT FOR A TEST DRIVE.
ON OCTOBER 18, 2018, AFTER DRIVING OUR 2018 RAM 1500 A SHORT DISTANCE ON CITY STREETS, MY SON PULLED INTO A PARKING LOT WHEN THE LEFT REAR TIRE (GOODYEAR WRANGLER SR-A, P27560R20) SUDDENLY WENT COMPLETELY FLAT. HE HAD NOT HIT ANYTHING, AND THE TIRE PRESSURE LIGHT JUST CAME ON PRIOR TO THE TIRE GOING FLAT. THE TIRES WERE ON THE TRUCK WHEN IT WAS PURCHASED NEW EARLIER THIS YEAR, AND HAD APPROXIMATELY 11,000 MILES ON THEM. THE TIRE HAD SPLIT ALONG THE SIDE WALL CLOSE TO THE RIM, AND COULD NOT BE REPAIRED. THE TIRE WAS TAKEN TO A DODGE DEALER, WHO SAID THE TIRE WOULDN'T BE COVERED UNDER ANY WARRANTY EVEN THOUGH NOTHING HAD BEEN HIT TO CAUSE THE DAMAGE. A CLAIM WILL BE FILED WITH INSURANCE.
TRUCK HAS LESS THAN A 1,000 MILES ON IT. MADE FIRST ATTEMPT TO FILL TANK-NOZZLE DIFFICULT TO PUT IN TANK SPILLED GAS ALL OVER, DIFFICULT TO REMOVE. NEEDED GAS AGAIN, MY SON TRIED PUTTING GAS AND HAD SAME ISSUE, BUT MORE DIFFICULT TO REMOVE. 3 TIME I TRIED FILLING-EXTREMELY DIFFICULT TO GET NOZZLE IN, WOULD ONLY PUTS SMALL AMOUNTS OF GAS IN AT A TIME WITHOUT SHUTTING OFF-NOZZLE WOULD NOT COME OUT. STATION ATTENDANTS TRIED WITH NO SUCCESS, SUGGESTED I CALL A TOW TRUCK TO REMOVE IT. SON LIVED CLOSE SO HE CAME AND FINALLY HAD TO USE A SCREW DRIVER TO REMOVE NOZZLE. TOOK TRUCK TO DODGE-YES THEY ARE AWARE OF ISSUE BUT HAVE NO FIX AND I WILL JUST HAVE TO DEAL WITH IT. LOOKED AT DODGE CHAT POSTS AND MANY PEOPLE HAVE THE SAME ISSUE. SUGGESTIONS FROM OTHER DEALERS INCLUDED REPLACING THE TANK AT THE OWNERS COST ($2,000.00) I CHATTED WITHE DODGE AND THEY SAID THE SAME- IF IT BECOMES A RECALL THEN THEY WOULD RE-IMBURSE THE OWNER. THIS IS A DESIGN FLAW BY THE MANUFACTURE SHOULD BE COVERED BY DODGE. THIS IS DANGEROUS, SPURTING FUEL AND INABILITY TO REMOVE THE NOZZLE. I AM 72 WITH A DISABLED HUSBAND AND ONLY VEHICLE AVAILABLE TO ME -I SHOULD NOT BE AFRAID TO PUT GAS IN THE TRUCK
AT 5 MONTHS 3600 MILES OF OWNERSHIP THE 4 CORNER AIR SUSPENSION WENT OUT. THIS ALSO CAUSED ME TO LOSS MY ELECTRIC STABILITY CONTROL OF THE VEHICLE. WHILE DRIVING DOWN THE HIGHWAY AND SWITCHING LANES (BEFORE I KNOW OF THE ISSUE) THE TRUCK BECAME VERY LOOSE. I WAS DRIVING AT THE SPEED LIMIT AND JUST THE ACT OF CHANGING THE LANES CAUSED THE REAR END TO SWAY A BIT. I FEEL IF THIS HAD HAPPENED TO A LESS EXPERIENCED DRIVER THEY COULD HAVE OVERREACTED AND CAUSED AN ACCIDENT. A 16 YEAR OLD WOULD HAVE REACTED A LOT DIFFERENT THAN MYSELF A 40 YEAR WITH DRIVING EXPERIENCE IN MANY DIFFERENT SITUATIONS. THE SUSPENSION GOING OUT IN THESE VEHICLES IS A KNOWN PROBLEM AND NEEDS TO BE TAKEN CARE OF. DODGE SHOULD OWN UP TO IT. BOTTOM LINE, THE 4 CORNER AIR SUSPENSION WILL CAUSE SERIOUS INJURY OR DEATH TO SOMEONE DRIVING AT HIGHWAY SPEED WHEN IT GOES OUT. I FEEL THEY ARE BEEN ENOUGH ISSUE WITH THEM THAT THE AIR SUSPENSION SHOULD BE DISCONTINUED AND OPTION GIVING TO GO BACK TO STANDARD SUSPENSION OR WARRANTY THEM FOR THE LIFE OF THE VEHICLE.
SUDDEN, MOMENTARY (1-3 SEC) DECELERATION ACCOMPANIED BY PARTIAL (?) ELECTRICAL POWER LOSS (NOTED DASHBOARD DISPLAY BLANKED OUT DURING LATEST 2 EVENTS). EVENT OCCURRED APPROXIMATELY 6 TIMES FROM FEB 2018 PURCHASE DATE THROUGH AUG 2018. EACH TIME THE VEHICLE WAS MOVING AT HIGHWAY SPEEDS OF BETWEEN 70MPH AND 85 MPH. MORE DETAILS ARE PROVIDED IN THE ATTACHED .PDF FILE (TOO MANY WORDS TO FIT WITHIN THE CONSTRAINTS OF THIS DATA ENTRY FIELD).
I WANT TO BUY THIS VEHICLE . THE RECALL IS CHECK REAR END GEAR OIL AND YOU DON,T HAVE A REMEDY FOR IT YET???? HOW MUCH DOES IT TAKE TO REMOVE THE GEAR OIL PLUG AND CHECK THE LEVEL. YOU ARE HOLDING UP MY PURCHASE ON THIS VEHICLE!!!
PASSENGER SIDE HEATED SEAT PREMATURELY TURNS OFF. DEALER STATES IT IS TURNING OFF BECAUSE IT IS REACHING MAX TEMPERATURE SO THE SAFETY MECHANISM IS SHUTTING IT DOWN SO IT DOES NOT BURN UP WIRING. ONLY A HANDFUL OF OTHER TRUCKS HAVE THIS PROBLEM. OTHER TRUCK OWNERS WITH THE SAME MAKE AND MODEL OF TRUCK DO NOT HAVE THIS PROBLEM.
WHEN MY TRUCK RAN OUT OF GAS IN THE MIDDLE OF THE FREEWAY OFF RAMP WE WERE UNABLE TO PUSH IT TO THE SIDE OF THE ROAD BECAUSE THE BRAKES WERE LOCKED. I HAD AT LEAST FIVE GENTLEMEN OFFER TO HELP ME PUSH IT OUT FROM BLOCKING THE OFF RAMP BUT WE COULD NOT BECAUSE OF THE LOCKED UP BRAKES. I SAT THERE FOR 45 MINUTES BEING CURSED AT AND HONKED AT BECAUSE CHRYSLER STUPIDLY THOUGHT IT IS A GOOD IDEA TO HAVE THE BRAKES LOCK WHENEVER THE ENGINE STALLS. I CALLED THE DEALER AND THEY SAID YES IT DOES THAT ON PURPOSE BUT AGREED IT PROBABLY A BAD FEATURE. THIS COULD HAVE BEEN MUCH MORE DANGEROUS HAD IT STALLED ON A BLIND CURVE OR THE MIDDLE OF THE FREEWAY. HORRIBLE, HORRIBLE IDEA AND VERY UNSAFE!
WE BOUGHT THE VEHICLE BRAND NEW AT BILL LUKE IN PHOENIX ARIZONA, AFTER GETTING THE VEHICLE HOME WE NOTICED THE UNDERNEATH OF THE VEHICLE IS RUSTED AND THE PAINT IS FLAKING OFF. WE MEET WITH THE DISTRICT MANAGER OF CHRYSLER AND SHE STATED RUST IS NORMAL ON BRAND NEW VEHICLE, THEY TOOK OFF A COUPLE OF PARTS, CLEANED THEM UP AND PAINTED, WE ASKED ABOUT ALL THE OTHER PARTS, ENGINE BLOCK, SUSPENSION PARTS, OIL PAN, OUTER WHEEL BEARING COVERS AND THEY LET US KNOW THEY ARE NOT GOING TO DO ANYTHING. THE DEALERSHIP BODY SHOP, USED TOUCH UP PAINT ON THE AREAS THE PAINT WAS FLAKING OFF AND THAT CAME RIGHT OFF AND MORE PAINT IS FLAKING OFF AND CHRYSLER IS NOT GOING TO DO ANYTHING ABOUT THAT EITHER.
I WAS DRIVING ABOUT 35-45 MPH WAS ATTEMPTING TO MOVE INTO THE RIGHT LANE AND I FELT MY STEERING WHEEL LOCK UP. IT WOULDN'T LET ME TURN MY WHEEL. SO THEN AS I ATTEMPTED TO SLAM ON MY BRAKES SO I DID T HIT A TREE THE BRAKES WENT TO THE FLOOR AND I SMASHED INTO THE TREE AND THE. I TO THE WOODS. I WAS TAKEN TO THE HOSPITAL 911. THE HOLE FRONT OF THE TRUCK IS DESTROYED.
TL* THE CONTACT OWNS A 2018 RAM 1500 EQUIPPED WITH GOODYEAR WRANGLER SR-A TIRES, SIZE: 275/60R20. WHILE DRIVING 60 MPH, THE FRONT PASSENGER TIRE BLEW OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (EWALD KIA OF OCONOMOWOC, 36883 E WISCONSIN AVE, OCONOMOWOC, WI 53066, (262)-569-6500) FOR DIAGNOSTIC TESTING AND IT WAS CONFIRMED THAT THE TIRE DAMAGE WAS DUE TO CONTACT WITH A CURB, WHICH CAUSED WEAR AND TEAR. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AN INSPECTOR CONFIRMED THAT THE DAMAGE WAS WEAR AND TEAR FROM MAKING CONTACT WITH A CURB. THE TIRE AND VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 5,100. THE VIN WAS NOT AVAILABLE. *TT CONSUMER STATED: CORRECT TIME LINE OF EVENTS: JULY 6TH FLAT REAR DRIVER-SIDE TIRE WHILE DRIVING AT ABOUT 30MPH. JULY 7TH FRONT PASSENGER SIDE TIRE BLEW DRIVING BETWEEN 75 AND 80MPH. MILAGE ON SECOND TIRE ABOUT 4100. JULY 9TH SERVICE MANAGER INFORMED ME OF REP'S FINDINGS OF WHICH MY HUSBAND AND I ARE DISPUTING. WE TO DIFFERENT LICENSED DEALER AND ASKED THE MANAGER FOR A SECOND OPINION, HE STATED HE DIDN'T SEE THE "CURB CHECKING" EVIDENCE, BUT DID OBSERVE TREAD SEPARATION. VIN NOT AVAILABLE UPDATED 10/18/18*JB
I OBSERVED A OWNER TRYING TO REMOVE THE GAS STATION'S FILLER HOSE AFTER SHUT OFF WITHOUT SUCCESS. ONCE THE VAPOR RECOVERY HOSE NOZEL WAS INSERTED, THE COLLAR ON THE HOSE LOCKED ON THE FILLER TUBE. IT WAS EXTREMELY DIFFICULT TO REMOVE, SO AFTER JERKING ETC IT FINALLY CAME OUT. THE PROBLEM IS THE ANGLE OF THE TUBE AND NO CLEARANCE FROM THE BODY OF THE PICKUP BED.THE OWNER OF THE GAS STATION SAID IT WAS NOT THE FIRST TIME FOR THIS SPECIFIC VEHICLE. HE IS AT MONROE AND WALNUT AT RED BLUFF, CA, 96080. HE IS A VERY CONCERNED OWNER.
STARTED CAR IN MORNING AND BACK UP CAMERA FLASHED ON AND WOULD NOT COME BACK ON. PUT CAR IN PARK AND REVERSE AND STILL NO PICTURE. TURNED CAR OFF AND STILL NO PICTURE. THE MANUAL CAMERA BUTTON WOULD NOT ACTIVATE CAMERA EITHER.
2018 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO HOLE IN DRIVERS SIDE SEAT. *LD THE COMSUMER STATED THE FAILURE MAY BE DUE TO THE SEAT HEATER OVER HEATING. *JS
TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE THE VEHICLE WAS AT A FUEL STATION BEING REFUELED, THE FUEL PUMP NOZZLE BECAME STUCK AND WAS DIFFICULT TO REMOVE. THE DEALER (BOB BAKER CHRYSLER JEEP DODGE RAM, 5555 CAR COUNTRY DR., CARLSBAD, CA 92008, (760) 814-9664) INFORMED THE CONTACT TO CALL THE MANUFACTURER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 4,600.
AFTER GETTING BACK IN MY VEHICLE PARKED ON A CITY STREET I RESTARTED IT AND PUT IT INTO DRIVE. IT WOULD NOT MOVE. I REVVED THE ENGINE BUT IT STILL DID NOT MOVE. I FINALLY SHIFTED INTO PARK AND BACK INTO DRIVE AGAIN AND THEM IT WORKED. THIS HAS HAPPENED MANLY TIMES BEFORE AND THE SELECTOR SWITCH HAS EVEN JUMPED OUT OF PARK INTO REVERSE ALMOST AS MANY TIMES AND ON ONE OCCASION IT RESULTED IN PROPERTY DAMAGE OF ALMOST $3000. THIS IS A SAFETY ISSUE THAT I BELIEVE THE MANUFACTURER KNOWS ABOUT BUT REFUSES TO ACKNOWLEDGE IT BECAUSE OF PROFIT. I DO HAVE A VIDEO OF THIS LATEST INCIDENT IF ANYONE IS INTERESTED.
MY U-CONNECT SCREEN IS BEING TAKEN OVER WITH WEATHER ALERTS SO OFTEN THAT IT IS DANGEROUS! THESE ARE COMING FROM SIRIUS TRAVEL LINK AND CANNOT BE TURNED OFF. ONE MUST ACKNOWLEDGE THEM BY CLICKING THE "X" OR "OK" EACH TIME AS THEY DO NOT TIME OUT OR OTHERWISE DISAPPEAR ON THEIR OWN ACCORD. PLEASE FORCE EITHER DODGE, U-CONNECT, OR SIRIUS TO INCLUDE A DISABLE BUTTON!
I WAS DRIVING OUT OF MY DRIVE WAY, AND MY VEHICLE WENT INTO PARK BY ITSELF. IT APPEARED A STRANGE MESSAGE ON THE SCREEN SAYING 'CAR NOT IN DRIVE, SHIFT TO PARK'. ALSO MY VEHICLE DISPLAYED AN ALERT MESSAGE SAYING 'ALERT: ELECTRONIC THROTTLE CONTROL SYSTEM MALFUNCTION, THE VEHICLE ONBOARD DIAGNOSTIC SYSTEM HAS DETECTED A MALFUNCTION'. ALSO ANOTHER ALERT WAS DISPLAYED AS 'ALERT: ENGINE SYSTEM MALFUNCTION'. NOT ONLY DID MY VEHICLE HAVE THESE MALFUNCTIONS BUT MY HEATED STEERING WHEEL AND SEATS WERE BEING USED BY ITSELF. I WAS NOT IN CONTROL OF THESE PANELS. LAST, MY SENSORS ON MY RAM DO NOT FUNCTION CORRECTLY, IF I AM PULLING UP CLOSE TO AN OBJECT MY SENSORS WILL NOT 'BEEP'. ONLY TIME THEY GO OFF IS IF I HIT THE OBJECTS IN FRONT OF ME. LAST BUT NOT LEAST, MY 'CHECK ENGINE LIGHT' WAS ON AND THE TEMPERATURE GAUGE INDICATED THE TEMPERATURE OUTSIDE WAS BELOW 41 F WHEN IN FACT IT WAS 65 F.
THE NAVIGATION AND CONTROL SYSTEMS ASSOCIATED WITH THE UCONNECT SYSTEM- SYSTEM IS IN REBOOT STATUS FOR THE LAST 3 DAYS - 1000'S OF 2018 VEHICLES AFFECTED - REBOOTING EVERY 60 SECONDS AND LOSS OF NAVIGATION, BACK UP CAMERA AND OTHER FUNCTIONS. NO FIX SO FAR FROM CHRYSLER - AFFECTING JEEP, DODGE, AND RAM
TRUCK WONT GO INTO REVERSE WHEN TURNING THE ROTARY DIAL. THIS HAPPENS AFTER DRIVING THE TRUCK FOR A COUPLE OF MILES. IF YOU TURN THE ROTARY DIAL TO THE THE R POSITION IT JUST SITS THERE LIKE IT IS IN NEUTRAL. IN ORDER TO GET IT TO GO INTO REVERSE, YOU HAVE TO TURN THE DIAL BACK TO P, THEN TURN THE DIAL TO D AND THEN TURN IT BACK TO R. THIS IS POTENTIALLY DANGEROUS BECAUSE IF YOU ARE ON AN INCLINE AND TURN IT TO R IT WILL ROLL FORWARD AND NOT GO INTO REVERSE.
▸ Head gasket failure and engine overheating — EGR cooler failure is the leading cause of catastrophic engine failure on diesel engines
▸ Engine oil starvation leading to bearing failure — blocked oil cooler is fatal to the engine if not addressed immediately
▸ Valve and piston damage — timing chain/belt failure causes immediate catastrophic engine damage at any speed
▸ Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways
▸ Loss of brake assist and ABS in emergency — can significantly extend stopping distances
▸ Complete transmission failure — repair costs $3,000–$8,000+; vehicle may become undriveable
▸ Engine derate or no-start condition — DEF system failure puts vehicle into limp mode limiting speed to 5mph
The blue line shows 626 total NHTSA complaints filed over 9 years, with the worst year being 2023 (117 complaints, including 7 crash reports).
The amber reliability line averaged 10/100 across the vehicle's life — dropping as low as 10 in 2018 when complaint severity peaked.
The recalls (red dashed lines) were issued in the same year or before complaints peaked, suggesting the manufacturer identified and acted on the defect relatively quickly.
Red dots on the amber line flag 7 years (2018, 2019, 2020, 2021, 2022, 2023, 2024) where complaints included crash events — these are the highest-severity incidents in the dataset.
Estimated 5-year cost of ownership: $50,579 (~$843/mo). Repair risk buffer is elevated due to vehicle risk profile.
15% baseline recall probability — no strong indicators of an imminent recall.
- ▸Multiple prior recalls — pattern of safety issues on this model
Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.
Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.
Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.
RAM 1500 has a moderately elevated theft risk (2.3× average).
RAM has been fined $105M+ by NHTSA. Most recently in 2015: Failure to conduct timely recalls on 23 campaigns.
Toyota models consistently rank in the bottom quartile for NHTSA complaint density across all segments
Honda models have below-average recall rates and no known systemic powertrain defects in recent years
Mazda has the industry's lowest complaint-per-vehicle rate in multiple consecutive NHTSA reporting years
Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.
Vehicle Identity
| VIN | 1C6RR6FG4JS265957 |
| Model Year | 2018 |
| Make | RAM |
| Model | 1500 |
| Trim | ST |
| Vehicle Type | TRUCK |
Body & Configuration
| Body Style | Pickup |
| Drive Type | 4x2 |
| Fuel Type | Gasoline |
Engine
| Engine Cylinders | 6 |
| Displacement (L) | 3.6 |
| Horsepower | 305 |
Manufacturer
| Manufacturer | FCA US LLC |
| Assembly City | WARREN |
| Assembly Country | UNITED STATES (USA) |
VIN Structure
| WMI (Chars 1–3) | 1C6 |
| Check Digit (Char 9) | 4 |
| Model Year Code (Char 10) | J |
| Plant Code (Char 11) | S |
| Sequence (Chars 12–17) | 265957 |
Safety Data
| NHTSA Recall Count | 15 |
| NHTSA Complaint Count | 626 |
Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 4/17/2026, 8:48:16 AM.