19UDE2F31GA0076092016 ACURA ILXBase/Acura Watch Plus

The contact owns a 2016 Acura ILX. The contact stated that while driving at an undisclosed speed, the braking system became inoperable and failed to function properly while attempting to stop the vehicle. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were unavailable and needed to be ordered. After a follow-up inquiry, the dealer stated that the parts were still not available and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to have the vehicle diagnosed by a dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 88,000.

The contact owns a 2016 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic). The contact stated that the brake pedal was depressed to the floorboard. No warning light was illuminated. The local dealer was contacted and confirmed that parts were on back order. Another local dealer, Jeff Wyler Acura of Dayton (60 Loop Rd, Dayton, OH 45459); was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

The contact owns a 2016 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer and another dealer were contacted and confirmed that parts were on a national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I am filing this complaint regarding the inadequacy of American Honda's recall remedy under NHTSA Campaign 25V-859 (Acura Campaign RN5) for my 2016 Acura ILX (109,000 miles). This recall addresses a defective brake master cylinder that can reduce braking performance and increase stopping distances, posing an unreasonable risk of crash or injury. Despite this acknowledged safety defect, American Honda is refusing to perform the recall repair, stating that parts are limited and repairs are being prioritized only for vehicles already exhibiting symptoms of failure. My case (#16165247) has been closed with no remedy provided. I have contacted American Honda approximately five times over the past two months and receive the same answer. No repair, no loaner vehicle, no interim safety guidance, and no timeline for parts availability has been offered. Their guidance was "we can prioritize your repair once you notice your brakes begin to fail." My local Acura dealer was uncooperative, stating they have no parts and telling me to get American Honda to provide parts, placing the burden of obtaining them on me as the consumer. The defect symptoms (degraded braking and increased stopping distances) mean the vehicle is already unsafe by the time failure is detectable. Requiring owners to continue operating vehicles with a known braking defect until failure occurs exposes my family, including young children, to the exact crash risk this recall was issued to prevent. It's negligent and endangers the consumer due to failure of the manufacturer. I am requesting that NHTSA open a Recall Query into Honda's handling of 25V-859 and exercise its authority under the Safety Act to compel American Honda to either expedite the recall repair on my vehicle or provide a manufacturer-funded replacement vehicle or rental until the remedy is completed. The recall remedy is not being provided within a reasonable time, and no adequate interim safety measures have been offered.

I am reporting a safety concern involving my vehicle, a 2016 Acura ILX (VIN: [XXX]), which is currently subject to an active brake system safety recall involving the brake master cylinder (Acura Recall Code RN5). The recall describes a defect in which contamination of the brake fluid system may cause the master cylinder seal to swell and reduce braking pressure, allowing the brake pedal to travel toward the floor and increasing stopping distance. The failure condition described in the recall is currently occurring in my vehicle. When braking, the brake pedal travels significantly toward the floor before the vehicle stops, which raises serious safety concerns regarding the ability to stop the vehicle in normal traffic conditions. I began contacting Acura dealerships in December 2025 after receiving the recall notice. I was informed that the required recall repair parts were not yet available and that I would be contacted when parts became available. Multiple dealerships in Massachusetts and Connecticut provided the same information. As of March 2026, I have not been contacted by any dealership regarding repair availability, and the vehicle continues to exhibit the braking condition described in the recall notice. Because the defect affects the braking system, I do not feel the vehicle can be safely operated while awaiting the recall repair. The vehicle remains financed and insured and is relied upon for daily transportation. This complaint is being submitted to document that the recall defect appears to be actively occurring in the vehicle and that the recall remedy has not yet been made available after several months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Airbag light on per dealership needs driver airbag replaced was on recall, then retracted from recall

My car is fine Lyft company has stopped me because I have a recall for you . And I need a document from you that says that I don't need no recall . Plus I just had the inspection this morning. And my car is perfect. Can you please help me with a document to get back to work

I own a 2016 Acura ILX and recently discovered multiple federally mandated safety recalls affecting my vehicle, including a brake master cylinder recall, fuel pump recall, driveshaft separation recall, and Takata airbag recall. I have owned this vehicle for over seven years and was never notified by mail or otherwise at my correct address that these safety recalls existed. One recall is currently active, but the dealership advised they cannot perform the repair due to parts unavailability until March, leaving me to operate a vehicle with a known brake-related safety defect. The remaining recalls are listed as not active, yet were never completed, and the dealer refused to perform them. I am concerned that required safety defects were not properly communicated or remedied, placing me and others at risk.

The contact owns a 2016 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (SERVICE BRAKES, HYDRAULIC). The local dealer was contacted and informed the contact that the part to do the recall repair was not available. The contact stated that it had been over a month since the vehicle was taken to the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Acura ILX. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The failure had occurred several times. The vehicle was taken back to the residence. The contact stated that her husband, an independent mechanic, diagnosed the vehicle and determined that the fuel pump needed to be replaced. The contact researched and became aware of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The failure mileage was unknown.

Codep0087 the car loses power from acceleration and stalls and is scary in busy intersections with children in the car i search with my vin as there is a recall and mine is not connected when it needs to be replaced and under recall

Paint peeling around rear window. Moonroof spontaneously shattered while driving.

My car does not start, before that the car start to misfire and loss power at 60 mph on the highway ,and then take it to fix it, put a new high pressure fuel pump because i had a p0087 dtc, it say low pressure on the fuel rail, after the change the car does the same and see a recall for that problem online

I was driving on an busy intersection about 45mph and my 2016 Acura ilx all of a sudden drop speed to 20mph. It was dangerous and I had my kids in the back seat. Took my car to a local shop and told me is Low pressure fuel pump. Code P0087.

The exterior paint around the front windshield of my daughters vehcle is peeling off. There is a recall on this problem but I was told my Vin# was not included in the recall. Acura stated since my vin is not listed there is nothing that can be done. Acura TSB #ONL6P811202020. NHTSA TSB #10182987. I can not understand why if they know there is a problem that all vehicles with the problem are not fix.

Drive Shaft Recall, and Truck is jammed due to Son sitting on it with his 3 friends smoking pot. The trunk has been jammed since 2017. I have reported it to Carmax in Garland.

Noticed loss of power, car would randomly go into limp mode while driving, I’d have to pull off to the side and restart the vehicle. Sometimes would hesitate or jerk.(this happened on the free way since I’m frequently on them) driveshaft feels likes it’s not performing 100%

My sunroof shattered while I was driving on the highway.

This is a white car with no after-dealer modifications. The paint is peeling from around the windshield and rear window.

It won’t let me stay in the lane while I driving

TL* THE CONTACT OWNED A 2016 ACURA ILX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN RATE OF SPEED, THE CONTACT STATED THAT SHE WAS T-BONED BY ANOTHER VEHICLE WHILE EXITING THE HIGHWAY. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT ALSO STATED THAT THE DRIVER SIDE WINDOW SHATTERED INTO SEVERAL PIECES AS A RESULT OF THE IMPACT. THE CONTACT DID NOT RECEIVED MEDICAL ATTENTION AT THE SCENE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOTALED AT THE SCENE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT TOW YARD. THE CONTACT SOUGHT MEDICAL TREATMENT AFTER THE ACCIDENT FOR GLASS THAT HAD BEEN LODGED INTO VARIOUS PARTS OF HER BODY. THE NEXT DAY, THE CONTACT WENT TO HER PRIMARY DOCTOR WHERE AN X-RAY DISCOVERED A BULGING DISC IN HER BACK AND BRUISES TO HER LEFT HIP AND LEFT SHOULDER. ACURA OF ORANGE PARK (7200 BLANDING BLVD, JACKSONVILLE, FL 32244) AND THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND NEITHER OFFERED ANY ASSISTANCE FOR THE MATTER. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN DUE TO SUSPECTED ODOMETER FRAUD ON THE VEHICLE.

TL* THE CONTACT OWNS A 2016 ACURA ILX. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, A LEAK FROM THE PASSENGER SIDE INTERMEDIATE BEARING SEAL WAS FOUND. THE LEAK COULD CREATE A LOSS OF POWER TRANSFER TO THE WHEELS AND CAUSE THE VEHICLE TO STOP SUDDENLY. A PARKED VEHICLE WOULD ROLL IF THE PARKING BRAKE WERE NOT APPLIED. NAPLES ACURA (659 AIRPORT-PULLING RD, NAPLES, FL 34104, (239) 330-4212) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS CONTACTED AND REFUSED TO ASSIST WITH THE REPAIR COST. THE FAILURE MILEAGE WAS 86,599.

THE CAR HAS AN OPEN RECALL. MAUS ACURA IN TAMPA SAID IF IT DOESN'T NEED REPAIRED AT THE TIME THEY WILL CLOSE THE RECALL WITHOUT REPAIRS! THEY ARE REFUSING TO GIVE ME LOANER AND SAID THEY ARE NOT FIXING IT.

FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE), THE BRAKES SYSTEM SETS OFF SENSORS, ABS LIGHT ON, AIRBAG LIGHT ON (ALL THOUGH DEALERSHIP STATED THEY REPAIRED THAT RECALL). POWERTRAIN AND TRANSMISSION LEAKING, CHECK HILL START ASSIST SYSTEM, CHECK VSA SYSTEM, FOUND RECALL FOR POWERTRAIN ON INTERNET THAT WAS FROM JULY 2019 THAT I HAVE NOT BEEN NOTIFIED ABOUT. COMPLAINED ABOUT PAINT FADING ON HOOD OVER ENGINE, COMPLAINED ABOUT SHOCKS AND STRUTS THAT DON'T NEED REPLACEMENT BUT THERE IS SOMETHING LOOSE THAT IS MAKING NOISE, I HAVE UPDATED HOME ADDRESS WITH ACURA BUT EVEN SO WHEN I MOVED IN 2017 I DID A CHANG OF ADDRESS. THEY HAVE REPLACED ALTERNATOR, THAT I DON'T BELIEVE NEEDED CHANGING AT THAT TIME, SERVICE TECH AT ONE DEALERSHIP TOLD ME IF I SERVICED MY CAR WOULD BURN UP BUT OF COURSE OFFERED ME TO BUY A NEW CAR. ACURA SERVICE AT SEVERAL DEALERSHIPS HAVE NEVER GIVEN ME PICTURES OR MENTIONED TRANSMISSIONS LEAK BUT HONDA GAVE ME ALL EVIDENCE. METAL SOUND TRANSMISSION IS PERMEATED SHOWING THIS HAS BEEN A PROBLEM THREW SEVERAL INSPECTIONS THAT ARE ALL DOCUMENTED WITH ACURA.

FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE), THE BRAKES SYSTEM SETS OFF SENSORS, ABS LIGHT ON, AIRBAG LIGHT ON (ALL THOUGH DEALERSHIP STATED THEY REPAIRED THAT RECALL). POWERTRAIN AND TRANSMISSION LEAKING, CHECK HILL START ASSIST SYSTEM, CHECK VSA SYSTEM, FOUND RECALL FOR POWERTRAIN ON INTERNET THAT WAS FROM JULY 2019 THAT I HAVE NOT BEEN NOTIFIED ABOUT. COMPLAINED ABOUT PAINT FADING ON HOOD OVER ENGINE, COMPLAINED ABOUT SHOCKS AND STRUTS THAT DON'T NEED REPLACEMENT BUT THERE IS SOMETHING LOOSE THAT IS MAKING NOISE, I HAVE UPDATED HOME ADDRESS WITH ACURA BUT EVEN SO WHEN I MOVED IN 2017 I DID A CHANG OF ADDRESS. THEY HAVE REPLACED ALTERNATOR, THAT I DON'T BELIEVE NEEDED CHANGING AT THAT TIME, SERVICE TECH AT ONE DEALERSHIP TOLD ME IF I SERVICED MY CAR WOULD BURN UP BUT OF COURSE OFFERED ME TO BUY A NEW CAR. ACURA SERVICE AT SEVERAL DEALERSHIPS HAVE NEVER GIVEN ME PICTURES OR MENTIONED TRANSMISSIONS LEAK BUT HONDA GAVE ME ALL EVIDENCE. METAL SOUND TRANSMISSION IS PERMEATED SHOWING THIS HAS BEEN A PROBLEM THREW SEVERAL INSPECTIONS THAT ARE ALL DOCUMENTED WITH ACURA.

FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE), THE BRAKES SYSTEM SETS OFF SENSORS, ABS LIGHT ON, AIRBAG LIGHT ON (ALL THOUGH DEALERSHIP STATED THEY REPAIRED THAT RECALL). POWERTRAIN AND TRANSMISSION LEAKING, CHECK HILL START ASSIST SYSTEM, CHECK VSA SYSTEM, FOUND RECALL FOR POWERTRAIN ON INTERNET THAT WAS FROM JULY 2019 THAT I HAVE NOT BEEN NOTIFIED ABOUT. COMPLAINED ABOUT PAINT FADING ON HOOD OVER ENGINE, COMPLAINED ABOUT SHOCKS AND STRUTS THAT DON'T NEED REPLACEMENT BUT THERE IS SOMETHING LOOSE THAT IS MAKING NOISE, I HAVE UPDATED HOME ADDRESS WITH ACURA BUT EVEN SO WHEN I MOVED IN 2017 I DID A CHANG OF ADDRESS. THEY HAVE REPLACED ALTERNATOR, THAT I DON'T BELIEVE NEEDED CHANGING AT THAT TIME, SERVICE TECH AT ONE DEALERSHIP TOLD ME IF I SERVICED MY CAR WOULD BURN UP BUT OF COURSE OFFERED ME TO BUY A NEW CAR. ACURA SERVICE AT SEVERAL DEALERSHIPS HAVE NEVER GIVEN ME PICTURES OR MENTIONED TRANSMISSIONS LEAK BUT HONDA GAVE ME ALL EVIDENCE. METAL SOUND TRANSMISSION IS PERMEATED SHOWING THIS HAS BEEN A PROBLEM THREW SEVERAL INSPECTIONS THAT ARE ALL DOCUMENTED WITH ACURA.

FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE), THE BRAKES SYSTEM SETS OFF SENSORS, ABS LIGHT ON, AIRBAG LIGHT ON (ALL THOUGH DEALERSHIP STATED THEY REPAIRED THAT RECALL). POWERTRAIN AND TRANSMISSION LEAKING, CHECK HILL START ASSIST SYSTEM, CHECK VSA SYSTEM, FOUND RECALL FOR POWERTRAIN ON INTERNET THAT WAS FROM JULY 2019 THAT I HAVE NOT BEEN NOTIFIED ABOUT. COMPLAINED ABOUT PAINT FADING ON HOOD OVER ENGINE, COMPLAINED ABOUT SHOCKS AND STRUTS THAT DON'T NEED REPLACEMENT BUT THERE IS SOMETHING LOOSE THAT IS MAKING NOISE, I HAVE UPDATED HOME ADDRESS WITH ACURA BUT EVEN SO WHEN I MOVED IN 2017 I DID A CHANG OF ADDRESS. THEY HAVE REPLACED ALTERNATOR, THAT I DON'T BELIEVE NEEDED CHANGING AT THAT TIME, SERVICE TECH AT ONE DEALERSHIP TOLD ME IF I SERVICED MY CAR WOULD BURN UP BUT OF COURSE OFFERED ME TO BUY A NEW CAR. ACURA SERVICE AT SEVERAL DEALERSHIPS HAVE NEVER GIVEN ME PICTURES OR MENTIONED TRANSMISSIONS LEAK BUT HONDA GAVE ME ALL EVIDENCE. METAL SOUND TRANSMISSION IS PERMEATED SHOWING THIS HAS BEEN A PROBLEM THREW SEVERAL INSPECTIONS THAT ARE ALL DOCUMENTED WITH ACURA. I HAVE HAD TO CHANGE SPARK PLUGS SEVERAL TIME DUE TO THESE ELECTRICAL ISSUES.

FROM SECOND MONTH OF BUYING CAR, BATTERY DRAINED, ACURA TOWING CAME AND TOWED CAR TO A NEARBY DEALERSHIP AND REPLACE BATTERY UNDER WARRANTY. TOOK CAR DOWN TO DEALERSHIP THAT I PURCHASED FROM ABOUT NOSE IN FRONT DRIVER WHEEL HOLE AND PROBLEMS WITH THE ELECTRICAL COMPONENTS OF THE CAR. THEY STATED "CAR IS NEW DRIVE IT MORE" THE ELECTRICAL POWER STIRRING, THE BATTERY DRAINS QUICKLY(PROBLEM WITH FUSE), THE BRAKES SYSTEM SETS OFF SENSORS, ABS LIGHT ON, AIRBAG LIGHT ON (ALL THOUGH DEALERSHIP STATED THEY REPAIRED THAT RECALL). POWERTRAIN AND TRANSMISSION LEAKING, CHECK HILL START ASSIST SYSTEM, CHECK VSA SYSTEM, FOUND RECALL FOR POWERTRAIN ON INTERNET THAT WAS FROM JULY 2019 THAT I HAVE NOT BEEN NOTIFIED ABOUT. COMPLAINED ABOUT PAINT FADING ON HOOD OVER ENGINE, COMPLAINED ABOUT SHOCKS AND STRUTS THAT DON'T NEED REPLACEMENT BUT THERE IS SOMETHING LOOSE THAT IS MAKING NOISE, I HAVE UPDATED HOME ADDRESS WITH ACURA BUT EVEN SO WHEN I MOVED IN 2017 I DID A CHANG OF ADDRESS. THEY HAVE REPLACED ALTERNATOR, THAT I DON'T BELIEVE NEEDED CHANGING AT THAT TIME, SERVICE TECH AT ONE DEALERSHIP TOLD ME IF I SERVICED MY CAR WOULD BURN UP BUT OF COURSE OFFERED ME TO BUY A NEW CAR. ACURA SERVICE AT SEVERAL DEALERSHIPS HAVE NEVER GIVEN ME PICTURES OR MENTIONED TRANSMISSIONS LEAK BUT HONDA GAVE ME ALL EVIDENCE. METAL SOUND TRANSMISSION IS PERMEATED SHOWING THIS HAS BEEN A PROBLEM THREW SEVERAL INSPECTIONS THAT ARE ALL DOCUMENTED WITH ACURA. I HAVE BEEN COMPLAINING AND DOCUMENTING SINCE PURCHASESEEMS AS THOUGHT I AM BEING DISCRIMINATED AGAINST AND BECAUSE I HAVE HIGH MILEAGE WHICH SHOULDN'T MAKE A DIFFERENCE THEY KEEP JUST NOT HEARING MY VOICE. IN SOME INSTANCES NOT DOCUMENTING OR RECORDING MY CALLS AND COMPLAINTS.

SAME AS THE OTHER INCIDENTS SUBMITTED BELOW - MY CAR ACCELERATES WHEN I APPLY THE BRAKES. I HAVE TO TAKE MY FOOT OFF OF THE BRAKES AND REAPPLY BEFORE THE CAR REACTS AND STOPS. THIS FAULT OCCURS WHEN I'M SLOWING DOWN AND ALMOST AT A STOP, SO THIS HAS HAPPENED WHEN I HAVE BEEN IN CLOSE PROXIMITY OF OTHER CARS IN FRONT OF ME, PEOPLE IN CROSSWALKS, APPROACHING MY NEIGHBORHOOD GATE, SLOWING DOWN TO MAKE A TURN, SLOWING DOWN WHEN APPROACHING STOP SIGNS - I HAD NO CHOICE BUT TO RUN THE STOP SIGN. THIS HAS HAPPENED 8-9 TIMES. FIRST TIME IT HAPPENED, I THOUGHT IT MIGHT HAVE BEEN MY MISTAKE. AFTER THE 3RD OR 4TH TIME, I WAS SURE IT WAS NOT. I BROUGHT MY CAR BACK TO THE ACURA DEALERSHIP THAT PURCHASED THE CAR FROM. I HAVE TAKEN THE CAR THERE 3 TIMES AND ALL 3 TIMES, AFTER RUNNING INSPECTIONS, I'M TOLD THEY ARE 'UNABLE TO VERIFY CUSTOMER'S CONCERNS' BECAUSE THEY 'CANNOT DUPLICATE THE CONCERN'. THEY GAVE ME MY CAR BACK TO DRIVE. I FEEL EXTREMELY UNSAFE IN MY ACURA.

THE VEHICLE ACCELERATED BY ITSELF AS I PARKED IN A PARKING SPACE. I STEPED ON THE BRAKE BUT THE VEHICLE JUST SURGED FORWARD. NEVER HAPPENED BEFORE, BUT JUST THAT DAY MORNING AS I PARKED IN FRONT OF MY WORKING PLACE, SOME MALFUNCTIONS EITHER IN COMPUTER OR OVERALL VEHICLE SYSTEM OCCURRED THAT DAY.

THE CAR DISPLAYED MULTIPLE ERRORS ON ITS MULTI-INFORMATION DISPLAY. THE ERRORS INCLUDE BRAKE SYSTEM PROBLEM, ABS PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, AND ADAPTIVE CRUISE CONTROL PROBLEM. THOSE ERROR MESSAGES WENT AWAY ON MY WAY TO ELK GROVE ACURA BUT I WAS ABLE TO RECORD THEM ON MY PHONE. THERE WAS STILL AN ERROR MESSAGE IN THE ACURALINK SYSTEM FOR THE ELECTRIC POWER STEERING THAT I SHOWED THE SERVICE ADVISOR. HE DELETED THE MESSAGE WITHOUT TELLING ME AND SAID THOSE ERRORS ARE CAUSED BY A LOW BATTERY. HE WENT TO TEST THE BATTERY AND IT TESTED FINE SO I WAS TOLD THAT THERE WAS NOTHING TO FIX. HE SENT ME HOME AFTER REFUSE MY REQUEST TO DOCUMENT THE ERRORS WITH ACURA. HE MADE IT LIKE I NEVER BROUGHT THE CAR IN AND THOSE PROBLEMS NEVER EXISTED.

1ST INCIDENT - ON OCT 17TH 2017, ON MY WAY BACK FROM GYM AND THIS IS A STREET DRIVE. I WAS APPROACHING A STOP SIGN WHICH IS ON A SORT OF A HILL. I PRESSED THE BRAKES AND THE CAR ACCELERATED INSTEAT AND I COULD NOT STOP AT THE STOP SIGN. I DID PRESS IT AGAIN HARDER AND THE CAR STOPPED BUT I HAD ALREADY CROSSED THE STOP SIGN BY THEN. I WAS CONFUSED AND SCARED BUT ASSUMED THAT IT WAS MY FAULT AND CONTINUED HOME DRIVING CAREFULLY. 2ND INCIDENT - ON THE SAME DAY ON MY WAY TO WORK, THE EXACT SAME THING HAPPENED AND AGAIN I PRESSED VERY HARD ON THE BRAKES THE SECOND TIME AND THAT HELPED. BY THIS TIME I WAS SURE SOMETHING IS WRONG WITH THE CAR. 3RD INCIDENT - SAME DAY ON MY WAY BACK FROM WORK, THIS TIME I WAS BEING VERY CAREFUL AND RIVING VERY SLOW IN THE RIGHT MOST LANE, THE EXACT SAME THING HAPPENED. I DID NOT DRIVE THE CAR AFTER THAT AND THE CAR IS WITH THE CERRITOS ACURA SERVICE CENTER. NOT SURE IF I CAN DRIVE THAT CAR ANYMORE

WHEN APPLYING THE REAR BRAKES THEY CONSTANTLY SQUEAL VERY LOUDLY. THE DEALERSHIP KEEPS LOOKING INTO THIS AND SAYS ACURA DOESN'T HAVE A SOLUTION FOR THE PROBLEM BECAUSE THEY HAVE NOT RECEIVED ENOUGH COMPLAINTS ABOUT IT YET. SO I AM SUPPOSED TO DRIVE A VEHICLE WITH SQUEALY BRAKES?

TL* THE CONTACT OWNS A 2016 ACURA ILX. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 2 MPH THE VEHICLE JERKED FORWARD INDEPENDENTLY WHILE APPROACHING A STOP. ADDITIONALLY, THE VEHICLE FAILED TO SLOW DOWN EVEN AFTER THE DRIVER REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND DEPRESSED THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A DEALER TWICE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT SHOULD BRING THE VEHICLE BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 07/21/17*LJ UPDATED 11/27/2017*JS *CN

ON 12-28-16 AS I WAS LEAVING FOR WORK. MY ENGINE WOULD NOT START. PEDAL TO PUSH DOWN AND START BUTTON WAS NOT WORKING. ALL ICONS ON MY CAR POPPED UP AND SAYS MALFUNCTION ON ALL LEVEL. IT ALSO MADE WEIRD SOUNDS IN FRONT AND INSIDE THE CAR. I CALLED CERRITOS ACURA FOR ASSISTANCE AND SPOKE WITH SERVICE ADVISER-DON,WHO INDICATED HE HAS BEEN AWARE OF NEW CAR WITH BATTERY ISSUE. HE ASKED THAT I REPLACED MY BATTERY FIRST AND BRING IT TO THEM. I CALLED AAA,WHO VERIFIED MY BATTERY IS BAD WITH PACIFIC TOW. THEY COULDN'T REPLACE IT CUZ THEY RAN OUT OF BATTERY. MY CAR COULDN'T LOCK SO I HAD IT TOWED TO MY HOUSE WITH A FLAT BED. NEXT DAY, ACURA TOWED MY CAR TO DEALERSHIP, MY CAR IS NOT ABLE TO START PERIOD. WINDOWS CAN'T GO UP, THEY COULDN'T CHECK ODOMETER,COULDN'T LOCK. ALL ICONS SHOWS MALFUNCTION. I REPORTED TO ACURA HEADQUARTER WITH MY ISSUE. ACURA CERRITOS IS TRYING TO RELEASE CAR BACK TO ME STATED EVERYTHING IS FINE WITHOUT FIXING IT. INTERNET SHOWS CLASS ACTION SUIT RELATED TO DEFECT OF HANDSFREELINK BLUETOOTH PHONE PAIRING SYSTEM CONTAINS DEFECT, THAT RESULTS IN DEAD CAR BATTERIES WHICH DRAINED BATTERIES WITH RECURRENT BATTERY REPLACEMENT AND PREMATURE FAILURE OF OTHER ELECTRICAL COMPONENTS OF VEHICLE/ALTERNATOR AND ELECTRICAL FAILURE. THE CAR SOUNDS LIKE I HAVE SOMETHING SHORT CIRCUITED AND WITH ECM ENGINE CONTROL MODULE. I ALSO HAVE BEING COMPLAINING OF GPS STUCK AND FOB NOT WORKING. I NEED TO REPORT ISSUES SO YOU GUYS CAN FOLLOW UP. ACURA CASE COMPLAINT [XXX]. CAR LOCATED AT CERRITOS ACURA,WHO IS TRYING TO RELEASE VEHICLE TO ME WITHOUT FIXING IT. I MADE IT AWARE TO THEIR HEADQUARTER TODAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

"TAKATA RECALL" I WAS INVOLVED IN A WRECK WITH AN 18 WHEELER. I WAS IN THE RIGHT LANE TRAVELING SOUTH ON HWY 59 RIGHT OUTSIDE OF GARRISON, TX AND THE 18 WHEELER WAS IN THE LEFT LANE. THE 18 WHEELER CAME INTO MY LANE HITTING MY REAR DRIVERS SIDE BUMPER. THIS KNOCKED MY VEHICLE OUT OF THE RIGHT LANE AND PERPENDICULAR TO THE LEFT LANE. THEN THE FRONT OF THE 18 WHEELER HIT MY ENTIRE DRIVERS SIDE AND PLOWED MY VEHICLE DOWN THE HIGHWAY A SIGNIFICANT DISTANCE. AFTERWARDS MY CAR WENT INTO A TAIL SPIN. MY VEHICLE STOPPED IN THE MEDIAN LANE FACING SOUTH ON HWY 59 WITH THE HOOD OF MY VEHICLE POINTED INTO THE LEFT NORTHBOUND LANE. THE CRASH REPORT STATES A SPEED OF 75 MPH. MY DRIVERS SIDE AIRBAGS FAILED TO DEPLOY WHEN I WAS STRUCK BY THE 18 WHEELER.

TAKATA RECALL. TAKING A LONG TIME FOR RESOLUTION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY 2016 ACURA ILX TRANSMISSION MAKES A "CLUNKING" SOUND WHEN 1) THE ACCELERATOR IS DEPRESSED AFTER SLOWING DOWN; WHILST SLOWING DOWN TO A STOP. SEEMS AS THOUGH THE 8 SPEED AUTO TRANSMISSION IS REMAINING AT TOO HIGH A GEAR AT SLOWER SPEEDS. THE SOUND IS QUITE DISCONCERTING. I HAVE ESCALATED THE ISSUE TO ACURA CORPORATE OFFICE, AND THEIR RESPONSE IS THAT OTHER VEHICLES OF THE SAME MODEL MAKE THE SAME SOUND. REALLY??? IS ACURA JUST WAITING FOR COMPLAINTS OF TRANSMISSIONS OR TORQUE CONVERTERS BLOWING UP BEFORE THEY TAKE APPROPRIATE ACTION?

DRIVING ON FREEWAY AT FREEWAY SPEED, VEHICLE SHIFTED INTO N. ALL POWER WAS LOST ALTHOUGH ENGINE REMAINED AT IDLE. NECESITATED EMERGENCY MENAUEVERS TO SHOULDER OF FREEWAY. ALL ALERT LIGHTS LIT, VEHICLE REMAINED AT IDLE. WAS UNABLE TO SELECT ANY GEAR. VEHICLE WAS TOWED BY ROADSIDE SERVICE TO DEALER. IN MOTION, AT FREEWAY SPEED, ON FREEWAY.

KEARNY MESA ACURA DEALERSHIP IN SAN DIEGO, CA. HASN'T FIX THE TAKATA AIR BAG IN MY CAR. I'VE BEEN WORKING ON THIS ITEM FOR ONE YEAR. THEY DO NOT RETURN CALLS, WILL NOT SCHEDULE REPAIR, HANG UP ON YOU, BAD BUSINESS PEOPLE!!!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/02/16*LJ UPDATED 08/10/16.*JB

2016 ACURA ILX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FAULTY DRIVERS AIRBAG INFLATOR RECALL NOTICE. *SMD

THERE EIS A CLUNKING NOISE COMING FROM UNDER THE HOOD. THERE IS A METAL TO METAL CLUNKING WHEREVER THERE IS SHIFT IN DRIVE TRAIN TORQUE. TECHNICIAN SUSPECTED BAD ENGINE/TRANSMISSION MOUNT CLUNKING AGAINST THE SUBFRAME OR BODY. I'VE BROUGHT IT TO SERVICE OVER 4 TIMES AND BEEN WITHOUT MY CAR FOR OVER A MONTH AND THEY'RE SAYING IT'S AS DESIGNED.

2016 ACURA ILX 1. BREAKS SQUEAL WHEN COMING TO A STOP. DEALERSHIP STATED THEY REPLACED THE ROTORS WITH A MORE INDUSTRIAL ROTOR. ALTHOUGH THERE IS NO RECALL, THE DEALERSHIP STATED ITS BECOMING A COMMON COMPLAINT FOR THE ILX. SEEMED TO BE WELL FOR A WHILE BUT PROBLEM HAS RESURFACED. 2. BACK WINDOWS MISALIGNED. TOOK TO DEALERSHIP AND PARTS NEEDED TO BE ORDERED TO FIX THE ISSUE. 3. TAKATA INFLATORS. TAKATA SHOULD TAKE RESPONSIBILITY AND PAY FOR A COMPARABLE RENTAL VEHICLE. SAFETY SHOULD BE A TOP PRIORITY CONSIDERING THEY MANUFACTURED A DEFECTIVE PRODUCT AND APPARENTLY DID NOT DO ENOUGH TESTING BEFORE RELEASE. I DON'T BLAME HONDA, I BLAME TAKATA FOR ONLY DOING THE BARE MINIMUM AND BACKING THE CAR DEALERSHIPS INTO A CORNER. NEXT TIME I PURCHASE A VEHICLE, I WILL BE CHECKING THE AIR BAG MANUFACTURER BEFORE I BUY! CAR DEALERSHIP HAS BEEN AMAZING AND HAS WONDERFUL SERVICE!

I RECEIVED A RECALL NOTICE IN THE MAIL LESS THAN A WEEK AGO FOR THE EXPLODING DANGEROUS AIRBAGS. I TRIED TO BRING MY CAR INTO THE DEALERSHIP OVER THE WEEKEND BUT I WAS TOLD THAT THERE WAS NO "CUSTOMER SERVICE" ON THE WEEKENDS SO I HAD TO DRIVE MY CAR TO WORK ON MONDAY. THE NEXT DAY ON TUESDAY I MISSED A FEW HOURS OF WORK BECAUSE THE DEALERSHIPS RENTAL SERVICE IS ONLY OPEN DURING MY WORKING HOURS. WHEN I TURNED MY CAR IN THEY TOLD ME THAT THEY WON'T COVER THE INSURANCE WHICH MEANS I HAVE TO BUY EXTRA INSURANCE ON THE LOANER CAR. WHY DO I HAVE TO PAY FOR THE EXTRA INSURANCE? ISN'T ACURA RESPONSIBLE FOR THAT? NOW I HAVE TO PAY INSURANCE ON MY ACURA AND THE RENTAL VEHICLE! THIS ISN'T RIGHT AT ALL. I CALLED MY INSURANCE COMPANY TO SEE IF THEY CAN DO A TEMPORARY CHANGE OF VEHICLES AND THEY SAID THAT THEY COULD ONLY DO IT FOR A MAXIMUM OF TWO WEEKS. UNFORTUNATELY, TWO WEEKS WON'T BE ENOUGH TIME SINCE ACURA TOLD ME THAT IT WILL TAKE UP TO TWO MONTHS FOR MY AIRBAG TO BE FIXED. I DON'T THINK ANYONE WHO HAS A RECALL FOR THAT LONG PERIOD OF TIME SHOULD BE FORCED TO PAY FOR THE INSURANCE FOR A RENTAL CAR - THAT IS ACURA'S RESPONSIBILITY.

I HAVE TAKEN MY CAR ALREADY FOR SERVICE FOR THE SQUEAKY BRAKES AND IT KEEPS COMING BACK. THERE IS NO REASON WHY A 2016 YEAR OLD VEHICLE SHOULD BE HAVING SQUEAKY BRAKES.

I GOT THE SAFETY RECALL FOR THE AIBAGS ON WEDENESDAY AND WENT TO THE CERRITOS ACURA DEALER TO DISCUSS MY NEEDS AND CONCERNS TO THIS MATTER. WHAT THEY WERE ABLE TO DO WAS SET ME UP IN A RENTAL CAR THROUGH ENTERPRISE. THE RENTAL CAR PROVIDED TO ME WAS A 2016 HYUDAI SONATA STD MODEL. YES, IT WAS A STANDARD MODEL ONLY. I PURCHASED MY 2016 ACURA ILX WITH ASPEC PCKG WHICH INCLUDES MOONROOF, UPGRADED ALLOY WHEELS AND MY HEATED SEATS, MY TOUCHSCREEN. ALL THESE FEATURES I AM MISSING OUT ON THIS HYUNDAI I WAS REPLACED MEANWHILE PARTS ARE AVAILABLE. IT IS AN ICONVENIENCE FOR ME SINCE I AM PAYING $550 A MONTH FOR MY CAR PAYMENT AND I HAVE TO BE DRIVING THIS 2016 HYUNDAI SONATA THAT DOES NOT EVEN HAVE A BACK UP CAMERA? THIS IS UNFAIR AND UNREASONABLE!! THIS IS A MAJOR DOWNGRADE FOR ME AND I WILL TAKE THIS INTO MY OWN MATTERS TO MAKE IT KNOWN THAT I AM A VERY UNHAPPY CUSTOMER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTIFICATION LETTER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/15/16*LJ UPDATED 06/15/16.*JB

BRAKES SQUEAK WHEN STOPPING "LOUD NOISE" DEALER TOLD ME THAT IS NORMAL HOME-LINK IS SHORT IN RANGE - DEALER TOLD ME THAT IS NORMAL BACKUP SENSORS - NO ON AND OFF SWITCH AND MAKES BEEP WHEN PUTTING INTO REVERSE. - DEALER TOLD ME THAT WAS NORMAL. BACKUP CAMERA - BLURRY AND IS WORST AT NIGHT VERY UNSAFE - DEALER TOLD ME THAT WAS NORMAL THAT HE TESTED 4 2016 ILX AND THAT ALL THE SAME.