VEHICLE BUYER'S GUIDE

Chrysler Pacifica2017–2026

Year-by-year buyer intelligence from NHTSA safety data — reliability, value, and which years to target or avoid.

🚐 MINIVAN
Chrysler Pacifica
2017–2026
D
Defect Risk
Recall intensity
4.5/yr · seg. median 1.9
Safety
High
1 death · 68 inj.
Open Federal Investigation ×3
Preliminary Evaluation: steering
30% of PE investigations historically become recalls
49
Recalls
2,967
Complaints
2020
Best Yr
68
Injuries
Top issue: ENGINEAvoid 2017
10
Years Analyzed
49
Total Recalls
2967
Total Complaints
68
Reported Injuries
1
Reported Deaths

Best Years to Buy a Chrysler Pacifica

Buyer Score combines reliability (65%) and depreciation value (35%) — higher is better.

#1 PICK6yr old
2020
Acceptable · 48/100
Reliability34/100
Value window74/100
Recalls3
Complaints150
Top issue: ELECTRICAL SYSTEM
#2 PICK2yr old
2024
Acceptable · 48/100
Reliability44/100
Value window55/100
Recalls8
Complaints42
Top issue: ELECTRICAL SYSTEM
#3 PICK3yr old
2023
Acceptable · 46/100
Reliability36/100
Value window65/100
Recalls8
Complaints138
Top issue: POWER TRAIN

Chrysler Pacifica Years to Avoid

#1 WORST
2017

8 recalls · 1153 complaints

33 reported injuries

Top issue: ENGINE

#2 WORST
2018

6 recalls · 679 complaints

8 reported injuries

Top issue: ENGINE

#3 WORST
2021

2 recalls · 359 complaints

5 reported injuries

Top issue: ELECTRICAL SYSTEM

Federal Defect Investigations

NHTSA investigations are the stage that precedes a recall. 3 past investigations into the Pacifica became recalls.

OPEN · PEPreliminary Evaluationopened Sep 2025NHTSA #PE25009
intermittent loss of electric power steering
Component: steering:electric power assist system · affects 2017–2018
⚠ Historically, 30% of PE investigations became recalls — a Preliminary Evaluation of a potential safety defect.
OPEN · RQRecall Queryopened Feb 2024NHTSA #RQ24004
loss of motive power due to an internal wiring connector short.
Component: electrical system:wiring · affects 2018–2023
⚠ Historically, 65% of RQ investigations became recalls — a Recall Query examining the scope or adequacy of a recall.
OPEN · RQRecall Queryopened Jan 2024NHTSA #RQ24001
ignition-off high voltage battery fire (remedy effectiveness of recall 22v-077)
Component: electrical system:propulsion system:traction battery · affects 2017–2018
⚠ Historically, 65% of RQ investigations became recalls — a Recall Query examining the scope or adequacy of a recall.
Recently concluded investigations
PE22008 · power train · closed Mar 2024→ Became recall

Source: NHTSA Office of Defects Investigation. Data current as of October 28, 2026.

Chrysler Pacifica — Year-by-Year Comparison

Every model year ranked by Buyer Score. Click any year for its detailed problem report.

YearRecallsComplaintsInjuriesDeathsReliabilityValueBuyer ScoreVerdict
2026114——
44
27
38
Excellent
2025525——
44
42
43
Excellent
2024842——
44
55
48
Excellent
20238138——
36
65
46
Good
20224186121
29
72
44
Good
202123595—
19
75
39
Good
2020315010—
34
74
48
Good
20194221——
28
70
43
Good
201866798—
19
64
35
Caution
20178115333—
19
57
32
Avoid

Buyer Score = Reliability (65%) + Value window (35%). Deaths and injuries sourced from NHTSA complaint filings. Year links open full NHTSA problem reports.

Known Chrysler Pacifica Problems

Most frequently reported components across all model years, from NHTSA owner complaints.

ENGINE
657
ELECTRICAL SYSTEM
558
POWER TRAIN
479
UNKNOWN OR OTHER
255
STEERING
254
FUEL/PROPULSION SYSTEM
139
SERVICE BRAKES
104
VEHICLE SPEED CONTROL
88

Complaint counts across all model years. Numbers indicate frequency, not severity.

Shopping by Era

How each generation of the Pacifica compares — best year within each era shown.

2018–Present

Modern safety tech, refreshed platforms, updated powertrains. Higher purchase price but lower reliability risk. Best pick in this era: 2020 (Buyer Score 48).

Best: 2020

2013–2017

Mid-decade models in the depreciation sweet spot — typically 35–55% below original MSRP. Inspect carefully for powertrain wear and recall completion. Best: 2017 (Buyer Score 32).

Best: 2017

Frequently Asked Questions

What is the best year Pacifica to buy?+

The 2020 Chrysler Pacifica scores highest on our Buyer Score (48/100) — combining a reliability score of 34/100 with a value score of 74/100. It has 3 recalls and 150 NHTSA complaints on record.

Which Pacifica years have the most problems?+

The 2017, 2018, 2021 model years have the highest problem scores in our analysis. The 2017 Pacifica leads with 8 recalls and 1153 owner complaints.

What is the Buyer Score?+

The Buyer Score is a composite metric that combines reliability (65% weight) and depreciation value (35% weight). Reliability reflects recall and complaint severity. Value reflects how much of the vehicle's depreciation has already been absorbed by prior owners — a 4–6 year old vehicle typically sits in the sweet spot.

What are the most common Pacifica problems?+

The most frequently reported Chrysler Pacifica issues involve: ENGINE, ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER. These are aggregated across all model years from NHTSA owner complaint filings. Frequency of complaints does not necessarily indicate severity.

Deep-Dive Research

Found the right year? Verify the specific car.

A buyer's guide shows model-level risk. A VIN report shows the individual vehicle — accidents, odometer history, open recalls, and auction records.

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