Is the Chevrolet Impala Reliable?

2000–2020 defect & recall-risk analysis from citable NHTSA data.

The score ranks this model's recall intensity against other sedans — plus systemic-defect concentration and any open federal investigations. It measures defect and recall risk, not long-term mechanical durability, and is deliberately not skewed by how many were sold.

83/100
Good

Reliability Score

7
Total Recalls
1858
Owner Complaints
77
Reported Injuries
0
Reported Deaths
Recall intensity (what drives the score)
1.0 recalls/yr vs. sedan median 1.3/yr
Safety record (separate score)
Lowno open investigations · 0 deaths, 77 injuries on record

Own a Chevrolet Impala? Check your specific VIN for a full history report.

Chevrolet Impala Reliability by Year

Model YearRecallsComplaintsInjuriesDeathsReliability ScoreRating
2020012——
93
Excellent
2019013——
93
Excellent
20180352—
93
Excellent
20170667—
83
Good
20160923—
79
Good
201512426—
68
Good
201465346—
68
Good
2013024411—
68
Good
2012017710—
68
Good
2011044332—
68
Good

Reliability scores are proprietary to VinCheckEngine and incorporate multiple weighted safety signals.

How the Impala Compares to Similar Vehicles

Chevrolet Impala83/100
Sedan Category Average72/100

The Impala scores 11 points above the average sedan — a strong result.

Known Chevrolet Impala Reliability Issues

The following components appear most frequently in owner complaints filed with NHTSA:

ELECTRICAL SYSTEM
299
ELECTRONIC STABILITY CONTROL (ESC)
220
STEERING
171
ENGINE
162
UNKNOWN OR OTHER
151
SERVICE BRAKES
126

Based on 1858 owner complaints across recent model years.

Frequently Asked Questions

Is the Chevrolet Impala reliable?+

The Chevrolet Impala scores 83/100 on our reliability index — rated "Good." Across 10 recently analyzed model years, it accumulated 7 recall campaigns and 1858 owner complaints in the NHTSA database.

What year Impala is most reliable?+

Among the years analyzed, the 2020 Impala achieved the highest reliability score of 93/100 with 0 recalls and 12 complaints.

How many miles does a Impala last?+

With consistent maintenance, most Chevrolet Impala owners report 150,000 to 200,000+ miles of service life. Checking the VIN of any specific used Impala will reveal its actual mileage history and any title events.

More Chevrolet Impala Research

Check a Specific Chevrolet Impala VIN

Model-level reliability scores show general trends. A VIN-specific report reveals the exact history of any individual vehicle — accidents, odometer records, auction events, and open recalls.

Run a Free VIN Report →