2005 Saturn Relay — Problems, Recalls & Complaints

ON CERTAIN MINIVANS, THE OUTBOARD RELEASE HANDLE ON THE IMPACT-SIDE SECOND-ROW BUCKET SEAT MAY BE ACTUATED AND THE REAR LATCHES MAY UNLATCH EARLY IN A SIDE IMPACT CRASH. THIS WAS DISCOVERED IN A SIDE IMPACT TEST RUN BY GM, UNDER CONDITIONS SIMILAR TO NHTSA'S NEW CAR ASSESSMENT PROGRAM (NCAP) SIDE IMPACT TEST.

Remedy: DEALERS WILL REMOVE THE SEAT LATCH RELEASE HANDLE AND INSTALL A BLACK PLASTIC CAP OVER THE EXPOSED METAL STUD TO ELIMINATE THE SIDE IMPACT SAFETY CONCERN FREE OF CHARGE. THE RECALL BEGAN ON APRIL 5, 2005. OWNERS MAY CONTACT SATURN AT 1-800-972-8876, CHEVROLET AT 1-800-630-2438, AND PONTIAC AT 1-800-620-7668.

DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.

Remedy: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.

CERTAIN SPORT UTILITY VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, 'PASSENGER CAR BRAKE SYSTEMS.' TO MEET THE STANDARD, THE VEHICLE MUST NOT MOVE FOR FIVE MINUTES WHEN STOPPED ON A STEEP HILL WITH THE PARKING BRAKE APPLIED AND THE VEHICLE IN NEUTRAL (N). SOME OF THESE VEHICLES FAILED THIS TEST.

Remedy: DEALERS WILL INSPECT FOR PARKING BRAKE LEVER SLIPPAGE AT EACH REAR BRAKE CALIPER AND REPLACE THE CALIPER IF LEVER SLIPPAGE IS IDENTIFIED. THE RECALL BEGAN ON NOVEMBER 14, 2005. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, PONTIAC AT 1-800-620-7668, OR SATURN AT 1-800-972-8876.