1998 Mercury Mountaineer — Problems, Recalls & Complaints

TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE TIRE TREAD.

Remedy: THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON AUGUST 29, 2001. HOWEVER, CUSTOMERS SHOULD CONTACT FIRESTONE CUSTOMER SERVICE AT 1-800-465-1904 FOR POSSIBLE ASSISTANCE.

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L SOHC ENGINES AND STILL RETAIN THE ORIGINAL THROTTLE BODY (PART NUMBERS 97JF-9E926AB OR 97JF-9E926-AC). SOME OF THE ORIGINAL THROTTLE BODIES INSTALLED ALLOWED A GAP BETWEEN THE PLATE AND BORE TO BE BUILT TOO NARROW. THIS REDUCED CLEARANCE ALLOWED THE ENGINE DEPOSITS NORMALLY PRESENT IN THE THROTTLE BODY TO CONTACT OR BRIDGE THE GAP. IF THE ENGINE DEPOSITS BRIDGED THE GAP BETWEEN THE THROTTLE PLATE AND BORE AND THEN HARDENED, ON THE INITIAL APPLICATION OF THE ACCELERATOR PEDAL AFTER THE ENGINE HAS COOLED, THE OPERATOR WOULD NEED TO APPLY ADDITIONAL FORCE TO THE ACCELERATOR PEDAL TO BREAK THE BRIDGE.

Remedy: DEALERS WILL REPLACE THE ORIGINAL THROTTLE BODIES.

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.

Remedy: DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE SECONDARY HOOD LATCH MAY CORRODE AT THE LATCH PIVOT AND STICK IN THE OPEN POSITION.

Remedy: DEALERS WILL INSTALL A SECONDARY HOOD LATCH WITH COMPONENTS THAT ARE COATED PRIOR TO ASSEMBLY FOR IMPROVED LATCH PIVOT CORROSION PROTECTION.

VEHICLE DESCRIPTION: MULTI-PURPOSE PASSENGER VEHICLES EQUIPPED WITH 4.0L SINGLE OVERHEAD CAM ENGINES. THE ENGINE FUEL LINES CAN BE DAMAGED IF THE VEHICLE IS JUMP STARTED AND THE GROUND CABLE IS ATTACHED TO THE FUEL LINE BRACKET THAT IS LOCATED NEAR THE BATTERY. SINCE THE BRACKET IS NOT GROUNDED, THE STAINLESS STEEL FUEL LINE BRAID COULD ACT AS A GROUND POTENTIALLY OVERHEATING THE PTFE INNER LINER OF THE FUEL LINE RESULTING IN DAMAGE TO THE FUEL LINE.

Remedy: DEALERS WILL INSTALL A WARNING LABEL ON THE FUEL LINE BRACKET ADVISING OWNERS NOT TO USE IT FOR A JUMP START GROUND. ALSO A REVISED BOLT WILL BE INSTALLED IN THE ALTERNATOR BRACKET TO PROVIDE A CONVENIENT JUMP START GROUND LOCATION.

VEHICLE DESCRIPTION: CERTAIN 1997-1999 RHD EXPLORER EQUIPPED WITH 4.0L OHV/SOHC ENGINES AND CRUISE CONTROL BUILT FROM MAY 29, 1996 THROUGH MARCH 4, 1999; 1998-1999 EXPLORER/MOUNTAINEERS EQUIPPED WITH 4.0L OHV/SOHC OR 5.0L ENGINES OR 1998-1999 RANGERS EQUIPPED WITH 2.5L, 3.0L FFV/EFI OR 4.0L ENGINES AND CRUISE CONTROL BUILT FROM JANUARY 5, 1998 THROUGH MARCH 4, 1999; 1998-1999 MUSTANGS EQUIPPED WITH 3.8L, 4.6L 2-VALVE OR 4-VALVE ENGINES AND CRUISE CONTROL BUILT FROM MARCH 2, 1998 THROUGH MARCH 4, 1999; 1999 F250/F350/F450/F550 (OVER 8,500 LBS.) TRUCKS EQUIPPED WITH 5.4L OR 6.8L ENGINES AND CRUISE CONTROL BUILT FROM MARCH 2, 1998 THROUGH MARCH 4, 1999; AND 1999 F-53 STRIPPED CHASSIS EQUIPPED WITH 5.4L OR 6.8L ENGINES AND CRUISE CONTROL BUILT FROM MARCH 2, 1998 THROUGH MARCH 4, 1999. A CRUISE CONTROL CABLE CAN INTERFERE WITH THE SPEED CONTROL SERVO PULLEY AND NOT ALLOW THE THROTTLE TO RETURN TO IDLE WHEN DISENGAGING THE CRUISE CONTROL.

Remedy: DEALERS WILL REPLACE THE CRUISE CONTROL CABLES. AT THE PRESENT TIME, THE REPLACEMENT CABLES ARE NOT AVAILABLE. CUSTOMERS ARE BEING ADVISED NOT TO USE THE CRUISE CONTROL SYSTEM UNTIL A REPLACEMENT CAN BE MADE.