WDBRF64J02F2070452002 MERCEDES-BENZ C-ClassC320

The rear subframe rusted out and failed at the driver side trailing arm mount. It is available for inspection. My pregnant wife was driving it when it failed, luckily it failed an 1/8th mile from our house on a 25mph back road. The problem with these subframes has been well documented in later models and the subject of a class action lawsuit. Nobody has inspected it. There were no symptoms prior to the failure.

Recall ID: 24V874 on Sliding Roof Bonding was issued. Mercedes-Benz of Nashville was not able to open the Roof and asked for $219.88 to determine cause of sunroof being inoperative. Recall letter stated that: "vehicle repair will be provided at no cost to you" "If dealer for any reason is unable to remedy the situation without charge.. you may submit a complaint to the NHTSA.." Hence I am submitting this complaint that my sliding roof was not checked nor repaired.

Battery drains after being parked overnight, 58,000 miles, dealer maintained since new. Driven by a little old lady until I bought it. Took it to the dealer and they replaced one of the seat modules. Soon afterward, the problem recurred. Took it back to the dealer and they said it was a defective fuse box and replaced it for $650. Went to pick up the car and the battery was dead again. After some complaining, they refunded the bill. They looked at it again and said the problem was somewhere in the dashboard and it would cost $2300 just to take it apart and look for a bad module. They offered $2300 trade in toward a new or CPO car, and said my car would be sent to the crusher. I took the car back and installed a remote operated battery cutoff, and have been driving it ever since. Other than disturbing the engine computer, it's been running well for three years and 20,000 miles. Lovely car otherwise.

Suddenly started driving badly on the highway. It would swerve side to side after hitting a bump. The rear sits about two inches lower than the front. My trusty independent mechanic said I should check the rear subframe and refrain from driving the car. KBB lists a safety recall for this issue, stating that the rear subframe wasn't sufficiently rustproofed. Mercedes and NHTSA do not list this recall, and my local dealer says the repair will cost around $3,000. May have to scrap the car with 81,000 miles on it.

While changing one of the lights in the headlight housing, I found the wiring's insulation rotting off all the wires, exposing the bare copper presenting a fire hazard.

There is an old recall campaign for the Camshaft Seal, # 2009100001. This car is among those affected by this problem and should be covered for issues and repairs.

Vehicle constantly smells like gas inside the cabin, it makes me dizzy and affects my head overall health inhaling vapors. At first I thought I could handle it, but it just gives me nonstop headaches and I'm afraid one spark will ignite/ explode my entire vehicle. This happens everytime I fill the gas tank. I heard their was a warranty extension but don't believe me vehicle was included which is unfortunate. Their is a check engine light informing of a EVAP Leak.

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE PROPERLY. THE CONTACT STATED THAT THE ODOMETER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TACOMA (1701-C ALEXANDER AVE E, FIFE, WA 98424) WHERE IT WAS DIAGNOSED HOWEVER, THE CONTACT WAS STILL AWAITING INFORMATION ON THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE APPROXIMATELY 90,000.*DT*JB*DT THE CONSUMER PROVIDED A PHOTO. *TR

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SEATTLE (2025 AIRPORT WAY S, SEATTLE, WA 98134 (206) 331-4312) WHERE IT WAS INFORMED THAT THE VEHICLE WAS FROM CANADA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. PARTS DISTRIBUTION DISCONNECT.

RECEIVED NHTSA RECALL #19V918, MB CAMPAIGN #2020040011, AND BROUGHT VEHICLE TO MERCEDES DEALER, ALFANO, IN SAN LUIS OBISPO, CA ON 8/25/2020. WAS TOLD BY DEALER'S SERVICE MANAGER THAT VEHICLE PRODUCTION DATE WAS NOT AVAILABLE AND THAT THE VEHICLE DID NOT MATCH THE MODELS INCLUDED IN THE RECALL, SUCH PRODUCTION DATES WERE FROM 01/16/2006 TO 07/09/2006 INCLUSIVE. NO INSPECTION OF THE SUNROOF BONDING OR REPAIRS WERE ATTEMPTED ON THE VEHICLE. IMAGE OF SERVICE INVOICE ATTACHED TO THIS DOCUMENT.

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). FLAGSHIP MOTORCARS OF LYNNFIELD (385 BROADWAY RTE. 1 NORTH, LYNNFIELD, MA 01940) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE RECALL REPAIR PERFORMED. UPON LEAVING THE DEALER AFTER THE RECALL REPAIR WAS PERFORMED, THE CONTACT ATTEMPTED TO USE THE SUN ROOF HOWEVER, THE SUNROOF WOULD NOT CLOSE. THE CONTACT DROVE THE VEHICLE BACK TO THE DEALER AND EXPLAINED THE FAILURE. THE CONTACT WAS INFORMED THAT HER SUN ROOF WOULD BE RESET. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN ISSUE WITH THE MOTOR AND THAT SHE WOULD HAVE TO PAY OUT OF POCKET FOR A DIAGNOSTIC TEST TO DETERMINE THE FAILURE. THE CONTACT REFUSED THE SERVICED AND ASKED THE MECHANIC TO SEAL THE SUN ROOF AND RETURN THE SUN ROOF TO ITS ORIGINAL FORM. AFTER LEAVING THE DEALER FOR THE SECOND TIME, THE CONTACT STATED THAT THE SUN ROOF SHOOK UPON CLOSING HER FRONT DRIVER'S SIDE DOOR. THE CONTACT THEN CALLED THE DEALER BACK THE NEXT DAY AND WAS INFORMED THAT THE SUN ROOF SHAKING WAS NOT NORMAL. SHE WAS ADVISED TO TAKE THE VEHICLE BACK TO BE INSPECTED. THE CONTACT HAD YET TO TAKE THE VEHICLE TO THE DEALER. THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER OF THE FAILURE HOWEVER, SHE WAS UNABLE TO REACH A REPRESENTATIVE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, THE SUN ROOF RATTLED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT THEN RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER :19V918000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE BATTERY WAS DRAINED AFTER THE VEHICLE WAS PARKED AND TURNED OFF. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE SEAT MODULE WAS DEFECTIVE WHICH CAUSED THE BATTERY TO DRAIN. THE MODULE WAS UNPLUGGED TO PREVENT THE BATTERY FROM BEING DRAINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

TAKATA RECALL ESL (ELECTRIC STEERING LOCK) COMPONENTS THE MOTOR FAILS TO UNLOCK THE STEERING THE FIRST TIME, BUT WORK IN FOLLOWING ATTEMPTS. SOME TIMES IT TAKES 1 TO 4 HOURS FOR ESL TO UNLOCK. THIS HAPPENS ONLY WHEN THE VEHICLE IS PARKED WEATHER OVERNIGHT OR JUST COMING OUT OF THE STORE SHOPPING.

TL* THE CONTACT OWNED A 2002 MERCEDES-BENZ C320. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER LOST CONTROL OF THE VEHICLE. THE VEHICLE SPUN AROUND SEVERAL TIMES AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE CAUGHT ON FIRE. THE DRIVER WAS KILLED ON IMPACT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE POLICE AND DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C230. WHILE REVERSING AT 5 MPH, THE STEERING COLUMN LOCK FAILED TO ENGAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 163,000. ..UPDATED 09/25/17 *BF .. .UPDATED 10/04/17 *BF THE CONSUMER STATED DUE TO THE STEERING LOCK FAILURE THE STEERING WHEEL MOVES FREELY WHILE DRIVING AND PARKED. *JS

BATTERY DRAINING

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C230. WHILE DRIVING BETWEEN 15-20 MPH, THE VEHICLE FAILED TO ACCELERATE. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE ABS AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS MELTED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

SEATS CONTROL MODULE

STRONG ORDER OF GAS COMING FROM BEHIND THE DRIVERS SEAT. PULLED BACK SEAT OFF AND THERE IS A POOL OF GAS UNDER THERE. APPEARS ONE OF THE PLASTIC OVERS HAS CRACKS IN IT.

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CLUSTER LIGHTS FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR AND WAS LEAKING TRANSMISSION FLUID. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS LEAKING FLUID IN SIX DIFFERENT PLACES AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

WAS DRIVING ON HIGHWAY WHEN ESP, BAS AND ABS LIGHTS SHOW UP, AND SPEEDOMETER DISPLAY STOPS WORKING - SPEED READING GOES TO ZERO, THOUGH THERE IS NO REDUCTION IN SPEED. GET TO DESTINATION. ON RETURN IT HAPPENS AGAIN. THIS TIME I GO TO REST AREA, STOP THE CAR, REMOVE THE KEY AND RESTART. THE CAR REFUSES TO MOVE OUT OF PARK. CALL ROADSIDE ASSISTANCE AND GET INSTRUCTION TO OVERRIDE PARK, DRIVE HOME WITH FLASHERS ON - VERY ROUGH RIDE QUALITY. TOW TO DEALER NEXT DAY, THEY ARE NOT SURE IF NEW PART WILL FIX IT, EVEN IF $1850 PART IS REPLACED. LOTS OF ELECTRICAL PROBLEMS OVER THE YEARS. TURN LIGHTS GO OUT ROUTINELY. CHANGED CD CHANGER. SEAT DRAINS BATTERY,HAD TO DISCONNECT IT. POOR ELECTRICAL SENSORS ALL AROUND. NOW IT ALSO HAS RUST DAMAGE, ALL OF A SUDDEN, AT THE BOTTOM OF DOORS.

TL*THE CONTACT OWNS A 2002 MERCEDES C320. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT MENTIONED THAT AFTER AN HOUR, THE VEHICLE WAS ABLE TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 123,384.

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE INSTRUMENT PANEL FAILED TO FUNCTION. AS A RESULT, THE CONTACT WAS UNABLE TO READ THE GAUGES AND THE INDICATORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 102,000.

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND SMOKE STARTED TO EMIT FROM UNDER THE HOOD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT INFORMED OF THE ISSUE. THE FAILURE MILEAGE WAS 127,000.

THE SEAT CONTROL UNITS DO NOT SHUT OFF AND CONTINUALLY DRAIN THE BATTERY. THIS IS A WIDESPREAD PROBLEM FOR THIS MODEL CAR. *TR

I AM CORROBORATING WHAT WAS SUBMITTED ON CLAIM 10632020. THE FRONT POWER SEATS ON BOTH SIDES OF MY CAR HAVE FAILED. WHEN THEY FAIL THERE IS A CONSTANT BATTERY DRAIN WHILE THE CAR IS OFF THAT DRAINS THE BATTERY COMPLETELY, CAUSING IT TO BE DEAD WITHIN 8 HOURS. FIRST MY DRIVERS SIDE FAILED, THEN WITHIN THE SAME YEAR THE PASSENGER SEAT FAILED. I BOUGHT TWO NEW BATTERIES AND HAD TO ARGUE WITH THE SALESMEN ABOUT WHETHER THE BATTERIES WERE GOOD OR BAD BEFORE I REALIZED THE PROBLEM WAS IN THE SEAT CONTROLS. MB WANTED MULTIPLE THOUSANDS OF DOLLARS TO REPLACE 1 SEAT CONTROLLER. OVERALL THE ELECTRONICS ON MY CAR ARE ITS WEAKEST LINK, AND UNFORTUNATELY WHEN SOMETHING BREAKS THERE IS NO FIXING IT OTHER THAN TO REPLACE THE ASSEMBLY. MB SHOULD COVER THIS ON A RECALL BECAUSE IF SOMEONE'S MOTHER OR WIFE IS OUT ON THE ROAD AND THEY FIND THEIR BATTERY DEAD IN THE DARK OF THE NIGHT THERE IS A SAFETY ISSUE. *TR

ON JUNE 9, 2011 I DROVE TO SACRAMENTO, CALIFORNIA TO VISIT MY COUSIN WHEN I GOT THERE I WENT TO LOCK MY DOORS BUT THE LOCK KEPT JUMPING UP AND DOWN. IT FINALLY LOCKED AFTER 12 ATTEMPTS. I TOOK IT TO THE DEALER AND THEY QUOTED ME A PRICE OF $3500.00 TO REPLACE THE REGULATOR. THE SECOND INCIDENT OCCURRED ON JULY 18, 2011 WITH MY BRAKES.THE BREAK WARNING LIGHT CAME ON. I TOOK IT TO THE DEALER AND $795.00 THEY CLAIMED I NEEDED FOR BOTH BRAKES AND ROTORS WHICH I COULD NOT UNDERSTAND SINCE 6 MONTHS PRIOR THE ROTORS HAD BEEN REPLACED. I AGAIN HAD TO HAVE THE ROTORS AND BREAKS REPLACED IN JULY 2012 AS WELL AS THE BACK BREAKS BUT THIS TIME I TOOK IT TO ANOTHER PLACE OTHER THAN THE DEALER AND HERE IT IS 2014 AND THEY ARE STILL HOLDING AND THE COST WAS $495.00 FOR BOTH FRONT AND BACK AS WELL 4 NEW MICHELIN TIRES THE DEALER WANTED TO CHARGE ME $495.00 FOR THE BACK ALONE. THE THIRD INCIDENT OCCURRED IN LAS VEGAS I WAS IN HEAVY TRAFFIC AND THE CAR SHUT OFF. IT STARTED BACK RIGHT AWAY BUT I HAD A TEN HOUR DRIVE TO MAKE IT HOME AND THIS WORRIED ME. THE FOURTH INCIDENT WAS WITH THE SUNROOF I WENT TO THE CAR WASH AND THE WAX THAT WAS USED CAUSED THE SUNROOF TO STICK AFTER IT DRIED AND LATER THE MOTOR WENT OUT BECAUSE OF MULTIPLE ATTEMPTS TO OPEN THE ROOF, THE DEALER QUOTED ME A PRICE OF $5000.00 TO REPAIR IT. LAST BUT NOT LEAST THE SRS LIGHT CAME ON, I TOOK IT TO THE DEALER AND I WAS TOLD THAT THE DRIVERS SEATBELT AND BACK SEATBELT ON DRIVERS SIDE WERE DEFECTIVE AND IF I HAD AN ACCIDENT THE AIR BAGS MIGHT NOT DEPLOY AND THE SEATBELTS MIGHT NOT HOLD, THIS WILL COST ME $700.00 TO HAVE FIXED. I DON'T HAVE A MONEY TREE GROWING IN MY YARD. ALSO MY REAR TAILLIGHT KEPT GOING OUT AND WHAT WE FOUND WAS THAT THE ENTIRE CASING HAD CAUGHT ON FIRE AND BURNED. THE ENTIRE UNIT HAD TO BE REPLACED. I HAVE PAID MORE IN REPAIRS ON THIS CARS THAN I PAID IN GROCERIES OVER THE PASS FIVE YEARS. *TR

SEAT CONTROL MODULE DRAINING THE BATTERY. CAR WILL NOT START IF NOT DRIVEN FOR 24 HOURS. 99% OF THE CARS WITH THE SEAT CONTROL MODULE PART NUMBER STARTING WITH "203" ARE BAD!! WHY WONT MERCEDES RECALL THEM AND REPLACE WITH NEW ONES FREE OF CHARGE. ITS OBVIOUS THAT ITS A DEFECTED PART AND IT WILL CAUSE OTHER THINGS TO GO BAD. WE SPEND ENOUGH HARD EARNED MONEY ON BUYING THE CAR TO HAVE TO PAY FOR THERE DEFECTIVE PARTS. THAT'S WHY THEY ARE CALLED THE STEALER NOT THE DEALER! *TR

I AM NOT SURE WHY MERCEDES IS DOING THIS. I AM SURE THE AUTO MAKER IS AWARE OF THE SITUATION AND NOT DOING ANYTHING ABOUT IT. I HAVE READ NUMEROUS FORUMS REGARDING THE SAME ISSUE. ELECTRICAL COMPONENTS NOT FUNCTIONING PROPERLY. I DEMAND MERCEDES TO DO SOMETHING ABOUT THIS PROBLEM AND THEY CAN NOT GET AWAY CLEAN HANDS JUST LIKE ANY OTHER AUTO MAKERS. THIS ARE PEOPLE LIVES YOU ARE PLAYING WITH AND YOU AS A AUTOMAKER HAVE NO REMORSE FOR PEOPLE LIVES. THIS IS NOT A MOVIE WHERE YOU CAN JUST CALCULATE YOUR COLLATERAL DAMAGE AND GET AWAY. WILL NEVER BUY MERCEDES EVER AGAIN. I AM VERY DISAPPOINTED. ITS ONE ISSUES AFTER ANOTHER. MY CAR JUST STOPS ON HIGHWAY ALL OF SUDDEN LOSES POWER AND HAVE TO TURN IT OFF AND TURN IT ON AGAIN. I HAD ALMOST EVERYTHING REPLACED IN THE CAR, SPARK PLUGS, ALTERNATOR, BATTERY(THAT WENT OUT 3 TIMES). OH DON'T GET ME STARTED ON THE AIR CONDITIONER - THE PARTS ARE MADE SO CHEAP THAT THERE IS A LITTLE HOOK TYPE THING THAT REGULATES THE SPEED OF THE SPEED BREAKS SO EASILY I CANT BELIEVE IT. COUNTLESS FORUM DATA EXIST AND NHTSA DOESN'T DO ANYTHING ABOUT IT. BAN THIS AUTOMAKER OR TELL THEM TO GIVE ME A NEW CAR. NOW I AM LOOKING TO SPEND CLOSE TO ANOTHER $600-$1000 BUCKS TO DIAGNOSE AND REPLACE PARTS. THIS IS NOT A JOKE. OH THEN THERE IS THAT WHEEL BEARING ISSUE I MEAN COME ON MY DAD OWNS A HONDA ACCORD OLDER THAN MINE ALL HE HAS DONE TO THAT CAR SO FAR IS OIL CHANGE AND REGULAR MAINTENANCE. I DEMAND SOME ANSWER AND POSSIBLE COMPENSATION FROM THE AUTO MAKER. *TR

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT'S VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING), ALTHOUGH THE INSTRUMENT PANEL FAILURE WAS IDENTICAL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

THE POWER SEAT MODULES CONTINUOUSLY DRAIN THE BATTERY CAUSING DEAD BATTERY WITHIN 24-48 HOURS. THE SEATS MUST BE UNPLUGGED TO STOP THE PROBLEM. MERCEDES DEALERSHIP WANTS $100 TO DIAGNOSE AND $1,500 PER SEAT MODULE. THERE ARE HUNDREDS OF PEOPLE ONLINE WITH THE SAME PROBLEM MAKING THIS A DEFECT. *TR

I WOULD LIKE THE FOLLOWING ADDED TO MY ORIGINAL COMPLAINT ODI#10579532. THE FOLLOWING LETTER WAS SENT TO ME BY DAIMLER BENZ CORPORATE OFFICE IN GERMANY: [XXX] MAY 15 (1 DAY AGO) TO ME REF: [XXX] DEAR [XXX], THANK YOU FOR YOUR MOST RECENT EMAIL. WE CAN ASSURE YOU THAT ALL AUTHORIZED MERCEDES-BENZ WORKSHOPS WORLDWIDE ARE COMMITTED TO WORKING WITHIN THE GUIDELINES AND WORK INSTRUCTIONS OF THE MANUFACTURER. IN THIS CASE, MERCEDES-BENZ RECOMMENDS THAT THE MOST EFFECTIVE REPAIR IS TO REPLACE THE ENTIRE ASSEMBLY, RATHER THAN THE INDIVIDUAL AFFECTED PART. WE REGRET THAT YOU FEEL WE ARE PUSHING YOU AWAY HOWEVER, AS YOUR VEHICLE IS REGISTERED IN THE UNITED STATES OF AMERICA WE MUST INVOLVE THE RESPONSIBLE ENTITY, WHICH IS MERCEDES-BENZ USA. WE HOPE YOU CAN APPRECIATE THAT DUE TO THE VARYING LEGISLATIONS WORLDWIDE, WE MUST ENSURE THAT EACH CUSTOMER IS DEALT WITH IN ACCORDANCE WITH THE CORRECT PROCEDURES. MERCEDES-BENZ USA WILL ADDRESS THIS MATTER IN FULL FOR YOU AND SHALL INFORM US OF THE OUTCOME. THANK YOU ONCE AGAIN FOR TAKING THE TIME TO CONTACT US BUT REGRETTABLY WE ARE UNABLE TO ADD ANY FURTHER COMMENTS. YOURS SINCERELY [XXX] DAIMLER TEAM FOR THE BOARD OF MANAGEMENT / DAIMLER KUNDENBETREUUNGSTEAM FR DEN VORSTAND DAIMLER AG SITZ UND REGISTERGERICHT/DOMICILE AND COURT OF REGISTRY:STUTTGART INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C32 AMG. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AFTER THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 103,000.

THIS IS A FOLLOW-UP TO COMPLAINT #10579528. SPOKE TO ROBIN, CUSTOMER SERVICE REPRESENTATIVE AT MERCEDES BENZ CORPORATE HEADQUARTERS IN THE UNITED STATES. THEY REFUSE TO ACKNOWLEDGE A DESIGN FLAW IN THE REAR SIGNAL ACTUATOR MODULE AS THE BASIS FOR THE FUEL DELIVERY FAILING WHILE DRIVING THE CAR. THE EXPLANATION THEY OFFERED IS THAT THE LIKELY CAUSE OF THE FAILURE IN FUEL DELIVERY TO THE ENGINE, WHILE DRIVING, IS THE FUEL PUMP, MERCEDES PART# 203 470 3794. HOWEVER, THEY FURTHER EXPLAINED THAT THE ONLY WAY TO REPLACE A FAULTY FUEL PUMP IS TO REPLACE THE ENTIRE FUEL TANK, FUEL DELIVERY UNIT, FUEL SENDING UNIT AND WIRING HARNESS ...THE ENTIRE FUEL STORAGE TANK AND FUEL DELIVERY SYSTEM! NO ONE I KNOW HAS EVER HEARD OF A SITUATION WHERE AN ENTIRE FUEL SYSTEM HAS TO BE REPLACED BECAUSE OF A FAILED IN-TANK FUEL PUMP. THIS POINTS TO YET ANOTHER DESIGN FLAW FOR WHICH MERCEDES BENZ, THE AUTOMOBILE MANUFACTURER,HOLD ITSELF ACCOUNTABLE. WHAT POSSIBLE ENGINEERING REASON CAN THEY OFFER OTHER THAN THE FACT THAT THE FUEL AND ELECTRICAL FUEL DELIVERY COMPONENTS SYSTEM WERE SERIOUSLY FLAWED FROM THE BEGINNING OF PRODUCTION? *JS

THIS 2002 MERCEDES C32 IS A DEATHTRAP! THE ELECTRONIC COMPONENTS, REAR & FORWARD SAM, FUEL PUMP, ETC, FAIL AT AN UNUSUALLY HIGH RATE. THE MOST RECENT INCIDENT INVOLVED A FAULT IN THE PRIMARY FUEL PUMP. THE MERCEDES DEALER IDENTIFIED THE FAULT AS A FAULTY PLASTIC POWER CONNECTOR ON THE PUMP AND A FAILED FUEL PRESSURE SENSOR. THEY THEN PROCEEDED TO TELL ME THAT MERCEDES BENZ NORTH AMERICA WOULD NOT SELL ME A REPLACEMENT PUMP; INSTEAD, THEY INSISTED THAT I PURCHASE AN ENTIRE NEW FUEL TANK AND WIRING HARNESS FOR $3200 PARTS AND THOUSANDS OF DOLLARS MORE FRO LABOR. MERCEDES BENZ IS AWARE OF A SERIOUS DESIGN FLAW ON THIS YEAR AND MODEL, YET, REFUSES TO ACKNOWLEDGE A VOLUNTARY RECALL. MOREOVER, THE DESIGN AND PLACEMENT OF THE TANK--A SADDLE TYPE, SITUATED UNDER THE REAR SEATS--ALLOWS DIRT, SMALL PEBBLES AND OTHER DEBRIS TO ACCUMULATE IN THE AREA (A TYPE OF WELL) OF THE FUEL PUMP(S)--THERE ARE TWO. EVERY TIME I'VE HAD THE CAR SERVICED THE TECHNICIAN HAD TO VACUUM OUT ALL THE ACCUMULATED DEBRIS. I'VE NOTICED ON THIS SITE THAT OTHERS HAVE COMPLAINED ABOUT FUEL PUMP PROBLEMS, INCLUDING SERIOUS FUEL LEAKS WITH THEIR ASSOCIATED FUEL LINE FAULTS. REGARDLESS OF THE AGE OF THE VEHICLE, THESE FAILURES SHOULD NEVER TAKE PLACE! MOREOVER, I AM COUNTING ON YOUR OFFICE TO INVESTIGATE THIS MATTER THOROUGHLY. IN RECENT DAYS IT HAS COME TO LIGHT THAT THE AUTO INDUSTRY HAS BEEN CRIMINALLY NEGLECTFUL WITH RESPECT TO ADDRESSING FAULTY DESIGN ISSUES. I THINK MY CIRCUMSTANCE IS YET ANOTHER EXAMPLE OF THIS PHENOMENON. MERCEDES BENZ OF NORTH AMERICA MUST BE HELD TO ACCOUNT FOR PLACING A SERIOUSLY FLAWED PRODUCT INTO THE MARKETPLACE! *JS

THIS 2002 MERCEDES C32 IS A DEATHTRAP! THE ELECTRONIC COMPONENTS, REAR & FORWARD SAM, FUEL PUMP, ETC, FAIL AT AN UNUSUALLY HIGH RATE. THE MOST RECENT INCIDENT INVOLVED A FAULT IN THE PRIMARY FUEL PUMP. THE MERCEDES DEALER IDENTIFIED THE FAULT AS A FAULTY PLASTIC POWER CONNECTOR ON THE PUMP AND A FAILED FUEL PRESSURE SENSOR. THEY THEN PROCEEDED TO TELL ME THAT MERCEDES BENZ NORTH AMERICA WOULD NOT SELL ME A REPLACEMENT PUMP; INSTEAD, THEY INSISTED THAT I PURCHASE AN ENTIRE NEW FUEL TANK AND WIRING HARNESS FOR $3200 PARTS AND THOUSANDS OF DOLLARS MORE FRO LABOR. MERCEDES BENZ IS AWARE OF A SERIOUS DESIGN FLAW ON THIS YEAR AND MODEL, YET, REFUSES TO ACKNOWLEDGE A VOLUNTARY RECALL! MOREOVER, THE DESIGN AND PLACEMENT OF THE TANK--A SADDLE TYPE, SITUATED UNDER THE REAR SEATS--ALLOWS DIRT, SMALL PEBBLES AND OTHER DEBRIS TO ACCUMULATE IN THE AREA (A TYPE OF WELL) OF THE FUEL PUMP(S)--THERE ARE TWO. EVERY TIME I'VE HAD THE CAR SERVICED THE TECHNICIAN HAD TO VACUUM OUT ALL THE ACCUMULATED DEBRIS. (MY NEW YORK TITLE, WHERE I ORIGINALLY REGISTERED IT AFTER PURCHASING IT USED AT A NEW CAR DEALER, NEVER INDICATED IT HAD BEEN PART OF A LEMON LAW PROCESS.) I'VE NOTICED ON THIS SITE THAT OTHERS HAVE COMPLAINED ABOUT FUEL PUMP PROBLEMS, INCLUDING SERIOUS FUEL LEAKS WITH THEIR ASSOCIATED FUEL LINE FAULTS. REGARDLESS OF THE AGE OF THE VEHICLE, THESE FAILURES SHOULD NEVER TAKE PLACE!!!! MOREOVER, I AM COUNTING ON YOUR OFFICE TO INVESTIGATE THIS MATTER THOROUGHLY. IN RECENT DAYS IT HAS COME TO LIGHT THAT THE AUTO INDUSTRY HAS BEEN CRIMINALLY NEGLECTFUL WITH RESPECT TO ADDRESSING FAULTY DESIGN ISSUES. I THINK MY CIRCUMSTANCE IS YET ANOTHER EXAMPLE OF THIS PHENOMENON. MERCEDES BENZ OF NORTH AMERICA MUST BE HELD TO ACCOUNT FOR PLACING A SERIOUSLY FLAWED PRODUCT INTO THE MARKETPLACE! *JS

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE POWER SEAT MODULE WAS DRAINING THE BATTERY AND AS A RESULT, IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 81,000.

FUEL SENDING UNIT FAILURE CAUSING GAS TANK TO LEAK. FUMES SO STRONG IN GARAGE RISK OF EXPLOSION. FUMES PERMEATING HOME. *TR

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT HE NOTICED THAT CORROSION WAS DEVELOPING ON THE LOWER PANEL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE ENTIRE BODY OF THE VEHICLE WAS CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE IS 51,000. UPDATED 12/30/13*CN THE CONSUMER STATED THE VEHICLE WAS ALWAYS GARAGED AND WELL MAINTAINED, YET THE DOORS AND UNDER PANELS SHOWED EXTENSIVE CORROSION. THERE WERE SEVERAL PRONOUNCED PAINT BUBBLING AND RUST SPOTS THAT HAVE PERMEATED THROUGHOUT THE BODY.

THE FOLLOWING PROBLEM(S) OCCURRED ON A 2002 MERCEDES C32 AMG: THE CAR WOULD NOT START AFTER RUNNING FINE DURING THE LAST DRIVE. I SUSPECTED THE FUEL PUMP AND PROCEEDED TO INSPECT IT. AFTER REMOVING THE WIRING FROM THE FUEL PUMP LEVEL PRESSURE SENSOR (MERCEDES P/N 2034701741) THE CAR STARTED. I THEN FILLED UP THE GAS TANK, AND GAS POURED OUT ON THE DRIVER'S SIDE. RE-INSPECTING THE FUEL PUMP LEVEL SENSOR SHOWED GAS POURING OUT OF IT. IT TURNS OUT THE WIRING HAD MELTED A SMALL HOLE IN THE PART AND THAT WAS THE SOURCE OF THE GAS LEAK. I REPLACED THE PART WITH AN OEM ONE ON 9/26/13 AND IT FAILED AGAIN FOR THE SAME REASON ON 10/15/13. I HAVE READ NUMEROUS REPORTS OF THIS SAME PROBLEM ACROSS THE MERCEDES LINE-UP AND OF A CLASS ACTION SUIT TO CORRECT IT. *TR

WHILE DRIVING TO GET ON THE FREEWAY FROM ON RAMP, MISS JUDGE AND LOST CONTROL OF THE STEERING WHEEL, VEHICLE FLIP FROM FRONT TO BACK ON THE DITCH SIDE OF THE ROAD, DRIVER WAS WEARING A SEAT BELT BUT GOT THROWN OUT DUE TO SEATBELT MALFUNCTION. FRONT AIRBAG ON STEERING AND PASSENGER SIDE DID NOT DEPLOYED, DRIVER SUSTAINED BROKEN SPINAL (NECK), TRAUMA BRAIN INJURY, BROKEN COLLAR BONES, BRUISED LUNGS, TWO BROKEN ARMS TWO BROKEN LEGS. *TR

DRIVING FROM SAN FRANCISCO (SEA LEVEL) AND EVENTUALLY DESCENDING FROM ECHO PASS AT 7200 FEET ELEV TO LAKE TAHOE (6200 FEET ELEV) ON HIWAY 50, ALL OF A SUDDEN, THE VEHICLE DISPLAY SHOWED AN ESP WARNING LIGHT WHILE SIMULTANEOUSLY THE ENGINE WENT INTO 'IDLE' MODE (ENGINE WAS STILL RUNNING) AND THE ACCELERATOR PEDAL COULD SUMMON NO POWER. PULLED OVER AND TURNED CAR OFF COMPLETELY TO PONDER. TURNED CAR BACK ON AND THE ESP WARNING LIGHT WAS GONE. THERE WAS FULL ACCELERATOR POWER AGAIN. CONTINUING THE DRIVE INTO SOUTH LAKE TAHOE, WE EXPERIENCED THE SAME EXACT THING AGAIN TWO MORE TIMES IN ONLY ABOUT 15 MILES HAVING TO DO THE SAME RESTARTING & CLEARING THE ESP WARNING TO GET TO OUR DESTINATION. IT CONTINUED TO OCCUR SEVERAL MORE TIMES IN THE 2 DAYS WE WERE AT TAHOE. WE WERE WORRIED ABOUT MAKING IT BACK TO SF. WE DECIDED TO TRY IT AND WE LEFT ECHO LAKE (7200 FEET) AND DESCENDED TO SF (SEA LEVEL) BUT THE ESP WARNING DID NOT COME ON AGAIN AT ALL FOR THE NEXT THREE WEEKS. ONLY LAST WEEKEND, WE HEADED BACK UP TO THE EXACT SAME LOCATION AT ECHO LAKE AND BEHOLD, THE ESP WARNING CAME BACK ON. BY RESTARTING THE CAR AND TURNING THE STEERING WHEEL SEVERAL TIMES ALL THE WAY LEFT TO RIGHT OVER AND OVER, DID THE ESP FINALLY GO OUT AND WE THEN DROVE ALL TYHE WAY HOME AGAIN TO SF. THE ESP WARNING HAS SINCE NOT COME BACK ON, NOR HAS THE CAR STOPPED OR SWITCHED INTO AN 'IDLE' MODE. IT IS A NUISANCE AND CLEARLY ELECTRONIC......FAULTY SWITCHES/SENSORS ?

THERE HAVE BEEN TWO WARNING LIGHTS FOR REAR LIGHTS AND AFTER DRIVING FOR 4 HOURS, A WARNING CAME ON FOR ELECTRICAL STABILITY AND MY CAR QUIT WORKING COMPLETELY. THERE WAS A BURNING SMELL AND I HAD TO RESTART IT. I AM VERY CONCERNED ABOUT THIS. *TR

I CALLED MBUSA 2 WEEKS AGO REGARDING MY 2002 C320 WAGON WHICH WAS SMELLING OF PURE GASOLINE WHICH THE ODOR WAS SO STRONG IT WAS COMING INTO THE HOUSE FROM THE GARAGE GIVING US HEADACHES. I CHECKED ONLINE WITH MBUSA CLUB MEMBERS AND FOUND OUT THIS COULD BE A DANGEROUS SITUATION AND TO CALL IT IN. I CALLED MBUSA AND WAS TOLD THERE WERE NO RECALLS OR BULLETINS PERTAINING TO THIS ISSUE AND WE WERE OUT OF WARRANTY TO CONTACT THE DEALER. I CALLED THE DEALER WHO SEEMED VERY FAMILIAR WITH THIS ISSUE AND JUST FOR PARTS IT WAS OVER $800 AND THEY WERE NOT AWARE OF ANY WARRANTY, RECALL ISSUES. THIS IS OUR FAMILY CAR WE USE THIS WAGON TO TRAVEL DAILY WITH THE KIDS OR OTHER LITTLE FAMILY MEMBERS SO WE DID NOT WANT TO TAKE ANY CHANCES. WE CALLED OUR INDEPENDENT MERCEDES BENZ CERTIFIED MECHANIC AND HE KNEW WHAT IS WAS JUST FROM OUR CONVERSATION. HE HAD US BRING IT IN RIGHT AWAY AND HE LIFTED UP THE REAR SEAT WHERE OUR CHILDREN SIT AND SHOWED MY HUSBAND AND MYSELF A POOL OF GASOLINE COMING FROM THE FUEL PUMP SITTING RIGHT UNDER THE SEAT!! I WAS DISGUSTED TO KNOW THAT MBUSA DISMISSED THIS SO QUICKLY AND COULD HAVE POTENTIALLY PUT OUR CHILDREN AT RISK. PLEASE NOTE THIS VEHICLE HAS BEEN WELL TAKEN CARE HAD AN EXTENDED WARRANTY AND HAS VISITED THE MB DEALER MORE TIMES THAN ANY CAR SHOULD EVER NEED. THIS SEEMS TO BE A COMMON PROBLEM EVEN THE PARTS DEPARTMENT AT THE DEALER TOLD US THEY SEE ALOT OF THESE NEEDING REPLACED AND ALTHOUGH MB HAS UPDATED THE FAULTY PART THEY HAVE NOT NOTIFIED OWNERS OF THE POSSIBLE SAFETY ISSUE. *TR

DRIVERS POWER SEAT CONTROL MODULE DRAINS BATTERY WHEN AUTO IS PARKED. *TR

TL* THE CONTACT OWNS A 2002 MERCEDES C240. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AFTER FINDING NHTSA RECALL CAMPAIGN ID NUMBER: 06V028000 (INTERIOR LIGHTING) BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 88,000. *TR

TL* THE CONTACT OWNS A 2002 MERCEDES C320. THE CONTACT STATED HE HAD TO REPLACE THE BATTERY IN THE VEHICLE SEVERAL TIMES. THE DEALER STATED THE SEAT CONTROLS FOR THE PASSENGER SEAT DRAINED THE BATTERY AND THE SEAT CONTROL MODULE NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE 90,904. *TR

AFTER PLACING THE VEHICLE IN PARK, I PULLED THE STEERING WHEEL LEVER LOCK, (RED WARNING LIGHT CAME ON), AND ADJUSTED THE HEIGHT AND DEPTH OF THE STEERING WHEEL. I THEN PUSHED THE STEERING WHEEL LEVER LOCK BACK IN (RED WARNING LIGHT DISAPPEARED). I STARTED DRIVING AND WHILE I WAS MAKING A RIGHT ON A CURVE THE STEERING WHEEL SLIPPED OUT OF PLACE AND ALMOST CAUSED ME TO SWERVE INTO ANOTHER LANE. I PULLED OVER ATTEMPTED TO REENGAGE THE STEERING WHEEL LOCK IN SEVERAL DIFFERENT POSITIONS, BUT IT WOULD NOT STAY LOCKED. THE RED WARNING LIGHT ONLY COMES ON WHEN THE STEERING WHEEL LOCK LEVER IS PULLED OUT, BUT IT DOES NOT SHOW THAT THE STEERING WHEEL IS DISENGAGED WHEN THE LEVER IS PUSHED IN EVEN THOUGH THE LOCKING MECHANISM DOES NOT FUNCTION. I LOOKED ONLINE AND FOUND A FORUM WITH SEVERAL OTHER PEOPLE HAVING THE SAME PROBLEM ON A VARIETY OF DIFFERENT VEHICLES OF DIFFERENT YEARS. I FEEL IT IS DANGEROUS TO OPERATE MY VEHICLE. *TR

THERE IS VERY LIMITED VISIBILITY FROM THE DRIVER'S SIDE MIRROR BECAUSE THE MIRROR IS COMPROMISED IN SOME WAY. THIS OBVIOUSLY IS A SAFETY HAZARD. ADDITIONALLY, FLUID FROM THE MIRROR LEAKED ONTO THE DOOR OF THE CAR AND I UNDERSTAND THAT IT HAS ALMOST DEFINITELY AFFECTED THE PAINT. APPARENTLY, THIS HAS BEEN A COMMON PROBLEM IN MERCEDES CARS. I WAS AMAZED TO DISCOVER THE REPLACEMENT COST OF THE MIRROR, WHICH EXCEEDS $600. *TR

I CAME OUT AND MY BATTERY WAS DEAD WITHOUT WARNING. I TOOK THE VEHICLE TO DOWNTOWN LA MOTORS(MERCEDES BENZ) DEALER, WHERE THEY EXPLAINED THAT THE SEAT CONTROL MODULES WERE STAYING ON AND CAUSING THE BATTERY TO DRAIN. I SUBSEQUENTLY HAD TO UNHOOK THE SEAT CONTROLS AND NOW I AM UNABLE TO MOVE MY SEATS OR STEERING WHEEL. THEY ESTIMATED THAT THE REPAIR WOULD COST AROUND 1500. NUMEROUS CUSTOMERS HAVE THE SAME ISSUE ON THE SAME VEHICLE, IT IS OBVIOUS THAT THIS IS A MANUFACTURER DEFECT AND NOT THE FAULT OF MERCEDES BENZ CONSUMERS. *TR

ON 1/14/2012 CAR WONT START BATTERY DEAD, CALL AAA TOW TRUCK. JUMP BATTERY OK USED CARED NEXT DAY AND ON FAUL COME UP ON MY CARS TROULBE SCREEN TO INDICATED THAT I HAD ANY OTHER TROUBLE IN ANY SYSTEM IT THE CAR, WE WHEN TO FL ON THE ON THE 16 OF JANUARY CAR WAS HOME (IN NY) SON WAS GOING TO TAKE OF HOUSE AND START CAR ONCE A WEEK. RECEIVED PHONE CALL FROM MY SON ON 1/17/2012 CAR WONT START,BATTERY DEAD, AND KEY WONT TURN. ON 4/21/2012 COME HOME FROM FL FROUND DEAD CAR AND TRANSMISTION LEAKING.CALLED MERCEDES BENZ FOR A TOE TO THE SHOP.THIS IS THR THIRED BATTERY SINCE A HAVE THIS CAR.BATTERY WAS UNDER WARRANTY.IT WAS CHANEG LEST THEN A YEAR AGO. M/B SHOP INFORMED ME BATTERY WAS DEAD. CAUSE MY SEAT MODULES SHORTED, TO REPLACE MODULES WAS COST $1200. I FEEL THAT THE BATTERY CAUSE THIS TROUBLE AND THE THE MODULES SHOULD BE REPLACED BY B/M AT NO COST TO ME. *TR

I HAVE A 2002 MERCEDES C320. MY BATTERY IS DEAD AFTER SEATING OVERNIGHT. TOOK THE CAR TO THE AUSTIN MB DEALERSHIP TO DIAGNOSE THE PROBLEM. I WAS TOLD THAT THE POWER SEAT MOTOR IS DRAINING MY BATTERY. BOTH SEATS. COME TO FIND OUT THAT MANY OTHER PEOPLE HAVE EXPERIENCED THE SAME PROBLEM. I CALLED MERCEDES USA AND THEY SAID THAT SINCE THE CAR IS OUT OF WARRANTY, THERE IS NOT MUCH THEY CAN DO. THAT IS BULL!! OBVIOUSLY SINCE SO MANY PEOPLE WITH THIS CAR MODEL HAVE THE SAME PROBLEM, IT HAS TO BE A MANUFACTURER FAULT. I WAS WONDERING HOW MANY PEOPLE NEED TO EXPERIENCE THIS PROBLEM BEFORE MERCEDES WILL ADMIT THAT THEY HAVE A BAD COMPONENT ON THIS MODEL. I FIGURED,IF ENOUGH PEOPLE CALL AND TELL MB THAT THEY HAVE THIS SAME PROBLEM, THEY WILL REALIZE THAT THIS IS A DEFECTIVE PART AND THEY WILL ISSUE A RECALL AND PAY FOR NECESSARY REPAIRS. PLEASE CALL MERCEDES USA AND REPORT THIS PROBLEM. 1-800-FOR-MERCEDES (1-800-367-6372) OR 201-476-6200. *TR

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SEAT REGULATORS WERE DEFECTIVE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 84,000.

BOTH FRONT POWER SEAT MODULES DRAIN BATTERY WHEN CAR IS OFF. *TR

THIS IS A C230 KOMPRESSOR COUPE. THE REAR DIFFERENTIAL MADE A LOUD NOISE AND THEN LOCKED UP AFTER BEING DRIVEN SLOWLY TO A SHOP. IT WAS LATER LEARNED THAT THIS IS A VERY COMMON OCCURRENCE WITH THE EARLY 2002 C CLASS CARS BUT AS USUAL, THERE IS NO RECALL. I CONTACTED MBUSA AND THEY OFFERED NO ASSISTANCE. THIS CAR HAS ALSO RECENTLY SHOWN EVIDENCE OF RUSTING. I CONTACTED MBUSA ABOUT THAT AND LEARNED THAT THE MB CORROSION PROTECTION IN THE U.S. IS MERELY FOUR YEARS. I ALSO FOUND THAT MOST OF THE OTHER GERMAN LUXURY AUTOMAKERS HAVE USED GALVINIZED STEEL FOR DECADES, UNLIKE THE MANUFACTURING PRACTICES OF MB. OVERALL, BETWEEN BUILT-IN MECHANICAL FAILURES AND THE RUST, AND THE FACT THAT MBUSA DOES NOT STAND BEHIND THEIR VEHICLES, I WILL CERTAINLY STEER CLEAR OF MERCEDES IN THE FUTURE. *TR

I JUST HAD THE CONVERSATION WITH MY MB DEALER ABOUT REPLACING A MALFUNCTIONING YAW RATE SENSOR ON MY 2000 C230K. THE PROBLEM IS THAT THIS IS CAUSING A DANGEROUS SITUATION BECAUSE IT IS RANDOMLY ENGAGING MY BRAKES AT ALL SPEEDS WHEN IT THINKS THE CAR IS OUT OF CONTROL. *TR

MERCEDES BENZ C240 ECU FAILURE. ALSO THE TRANSMISSION SHIFTS ARE SOMETIMES RANDOM AT BEST AND SOMETIMES SHUTS OFF. THE CARS INSTRUMENT CLUSTER ALSO SOMETIMES DOESN'T WORK, THE POWER STEERING LEAKS INTERMITTENTLY THE REAR COIL SPRING BROKE ON LEFT SIDE OF VEHICLE . THE ALTERNATOR WAS REPLACED SO WAS THE COIL PACK AND OTHER ITEMS BY MERCEDES BUT THEY ALWAYS TRIED TO JUSTIFY THAT PROBLEM WAS NORMAL WEAR AND TEAR WHICH IS NOT TRUE. *TR

BATTERY DIES. AFTER DIAGNOSTIC, FOUND THAT DRIVER SEAT CONTROL UNIT DRAINED BATTERY. REPLACED BATTERY AND EVENTUALLY ALL CONTROLS FAIL ON THE SEAT AND STEERING WHEEL. I AM ONE OF MANY MANY PEOPLE WITH THE SAME PROBLEM. NO SOLUTION FOUND AND NO RECALL TO REPAIR. *TR

MERCEDES 2002 C320. POWER SEAT CONTROL MODULE FOR BOTH DRIVER AND PASSENGER DRAIN THE BATTERY TO A EXTENT THAT CAR CAN NOT BE STARTED UP. ONLY SOLUTION IS BUY A NEW ($500.00 PLUS LABOR) CONTROL MODULE. I'VE DONE A RESEARCH IN DIFFERENT MERCEDES FORUMS AND IT SEEMS TO BE A COMMON PROBLEM AMONG THESE MODELS. MB DESPITE OF ALL THE PEOPLE HAVING THE SAME PROBLEM HAS NOT ISSUED ANY RECALL. *TR

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C320. THE CONTACT STATED THAT THE BATTERY CONTINUED TO FAIL EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE SEAT MODULE WAS DRAINING THE BATTERY THAT WAS LOCATED UNDER THE FRONT DRIVER AND PASSENGER SEATS. THE CONTACT STATED THAT HE HAD TO PURCHASE TWO BATTERIES WITHIN FOUR MONTHS DUE TO THE RECURRING FAILURE. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

I PURCHASED A 2002 C240 MERCEDES IN 2006. THE CAR HAS NEVER GIVEN ME ANY MAJOR PROBLEMS UNTIL HERE RECENTLY. THE CAR BEGAN TO NOT START AND COMPLETELY SHUT DOWN. I HAD TO HAVE THE CAR TOWED THREE TIMES TO THE MECHANICS (DON ALLEN SERVICE CENTER ON ALLENTOWN ROAD, FORT WASHINGTON, MD). WAS TOLD I NEEDED A FUEL PUMP. I PAID $1,500 TO HAVE A NEW FUEL PUMP INSTALLED. PROBLEM NOT SOLVED. WHEN I TRIED TO START THE CAR. IT HESITATES FOR ABOUT 10-15 SECONDS BEFORE IT TURNS OVER. I TOOK IT BACK TO THE MECHANICS AND WAS TOLD IT NEEDED TO FUEL FILTER CHANGED AGAIN. PROBLEM NOT SOLVED. NOW THE CAR MAKES THIS LOUD WHINING NOISE FROM THE BACK OF THE CAR. NOW I HAVE TO TAKE TIME OFF FROM WORK TO TAKE THE CAR BACK TO THE MECHANICS TO HAVE HIM TO REPLACE THE FUEL FILTER AGAIN. THIS IS WHAT I'M BEING TOLD IS THE PROBLEM WITH THE CAR. THE FUEL FILTER IS NOT WORKING PROPERLY. THIS WILL BE THE THIRD TIME IN ONE WEEK THAT THE FUEL FILTER HAD TO BE CHANGED. I WAS TOLD THAT ONCE THE FUEL PUMP GOES BAD, THE CAR WILL NEVER RUN THE SAME AGAIN. I BELIEVE THIS TO BE TRUE CONSIDERING THE PROBLEMS I'VE ENCOUNTERED AFTER HAVING THE FUEL PUMP INSTALLED ON MY CAR. HAVING A MERCEDES HAS BEEN A HEADACHE WITH THE COST OF JUST MAINTAINING THE SCHEDULED MAINTENANCE WHICH IS COSTLY. I PLAN ON GOING BACK TO A LEXUS AFTER ALL IS SAID AND DONE! THOROUGHLY DISAPPOINTED WITH MERCEDES. THESE VEHICLES SHOULD BE RECALLED TO FIX THE FAULTY FUEL SYSTEM/PUMP/FILTER. I PLAN ON REPORTING THIS COMPLAINT TO MY STATES ATTORNEY OFFICE IN THE STATE OF MARYLAND, PRINCE GEORGES COUNTY. *TR

I HAVE A 2002 MERCEDES C-320 CAR THAT THE BATTERY WILL NOT HOLD A CHARGE! I HAD THE MERCEDES DEALER COME TO MY HOME AND PUT IN A NEW BATTERY. AFTER SPENDING $300 AND 2 DAYS LATER THE NEW BATTERY WAS DEAD. I WAS TOLD IT COULD BE THE ALTERNATOR/REGULATOR BY THE MB DEALER AND THE COST WOULD BE $1,200. I TOOK IT TO MY LOCAL MECHANIC, WHO WORKS ON FOR. CARS, AND THEY REPLACED THE ALTERNATOR/REG. FOR $512 OUT THE DOOR. 2 DAYS LATER THE BATTERY WAS DEAD AGAIN. I WAS TOLD MY NEW MERC. BATTERY WAS NOT GOOD AND THEY REPLACED IT. 7 DAYS LATER MY BATTERY DIED AGAIN. MY LOCAL MECH. TOLD ME TO TAKE IT BACK TO THE MB DEALER AS THERE SEEMS TO BE A PROBLEM WITH THEIR MODULE AND THEY SHOULD REPLACE IT FOR FREE AS THROUGH HIS RESEARCH MANY INDIVIDUALS ARE HAVING THE SAME PROBLEM. CLEARLY A DEFECT PART BY MERCEDES AS THROUGH MY AND MY MECH. RESEARCH, THE MB MECH ARE REPLACING THE OLD MODULES WITH A NEW AND IMPROVED ONE TO FIX THE PROBLEM. I NOW HAVE NOW HAD AAA TO COME AND CHARGE MY BATTERY ONCE AGAIN AND I WILL TAKE IT TO THE MB DEALER. I HOPE THEY A WILL DO THE RIGHT THING. *TR

UNPREDICTABLE APPLICATION OF ESP IN 2002 MERCEDES C-320 RESULTING IN SUDDEN AND UNPREDICTABLE BRAKING AND ENGINE THROTTLE DOWN. *TR

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C 230. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE FUEL PUMP WIRING AND SEVERAL OTHER WIRES WERE BURNED. THE MECHANIC ADVISED THAT IF THE FUEL TANK HAD BEEN FULL OF GASOLINE, THE VEHICLE WOULD HAVE CAUGHT ON FIRE. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER ADVISED THE FAILURE WAS NOT CONSIDERED A SAFETY ISSUE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,000.

LEFT AND RIGHT ELECTRONIC SEAT MODULES WHICH ALSO CONTROLS THE STEERING WHEEL AND OTHERS FAILED AND MB DID NOT WANT TO ACCEPT THE RESPONSIBILITY PART NUMBERS ARE: 2118704626 2118704726. *TR

AT 45,000 MILES FRONT PASSENGER SEAT STARTED DRAINING THE BATTERY. DEALER TOLD BAD CONTROL UNIT. BECAUSE OF HIGH COST OF REPAIR ($900.), IT HAS BEEN DISCONNECTED. THE CONTROL UNIT WAS LEAST UTILIZED FOR THE PASSENGERS SEAT. THIS SHOULD NOT HAVE FAILED UNDER 45000 MILES USE. *TR

2002 C320 MERCEDES BENZ ELECTRICAL SEATS DRAINING BATTERY. *TR

ON JAN 2, 2010, WHILE DRIVING HOME FROM A MOVIE IN MY 2002 MERCEDES C230, THE CAR SUDDENLY AND VIOLENTLY BEGAN PULLING TO THE RIGHT. I FIRST THOUGHT I HAD A BLOW OUT. I WAS DRIVING ON A FREEWAY AND AM NOT AWARE OF HITTING ANY THING THAT MIGHT HAVE CAUSED THE FAILURE. WHEN I STOPPED, I FOUND THE RIGHT FRONT TIRE WAS FLAT. THE FOLLOWING DAY I TOOK THE FLAT TO MY TIRE SHOP WHO INFORMED ME THE RIM HAD A CRACK IN IT, AND THAT CAUSED THE TIRE TO DEFLATE. I ORDERED A NEW WHEEL FROM THE LOCAL MERCEDES DEALER, WHO TOLD ME IT IS NOT UNCOMMON FOR WHEELS ON THIS MODEL TO FAIL. MERCEDES REFUSED WARRANTY. I CONSIDER THIS A SIGNIFICANT SAFETY FAILURE AND ASKED THE SERVICE MANAGER WITH THE LOCAL DEALER, KIMBALL MOTORS, TO PRESENT IT TO MERCEDES FOR WARRANTY AND/OR SAFETY REPLACEMENT. THE CAR IS BEYOND THE NORMAL WARRANTY PERIOD. MERCEDES REFUSED TO TAKE ANY ACTION. BOTH THE PEOPLE WHO REPLACED THE TIRE, BIG BRAND TIRE, AND THE PARTS PEOPLE AT THE DEALER, KIMBALL MOTORS, TOLD ME THEY SEE "SEVERAL FAILURES LIKE THIS" EACH YEAR. IN MY 50 PLUS YEARS OF DRIVING FOR PLEASURE AND COMMERCIALLY, I NEVER EXPERIENCED A CRACKED WHEEL AND SUBSEQUENT TIRE FAILURE. I WAS DISAPPOINTED THAT MERCEDES FAILED TO TAKE AN INTEREST IN THE FAILURE. I HAVE THE WHEEL, AND HAVE A DIGITAL PHOTO OF THE FAILURE IF THAT WILL BE OF ASSISTANCE. *TR

WE HAVE A 2002 MERCEDES C320 WAGON. THE AUTOMATIC DRIVER AND PASSENGER SEATS DRAINED THE BATTERY COMPLETELY WHERE THE CAR WILL NOT START. WE HAVE DISCONNECTED THE MODULE SEATS SO THAT IT WILL STOP DRAINING THE BATTERY. THE REPLACEMENT FOR EACH MODULE SYSTEM FOR THE SEAT IS ABOUT $500 OR MORE. I BELIEVE THIS IS A MANUFACTURER'S DEFECTS AS IT IS DANGEROUS IF OWNERS ARE NOT AWARE OF THE SITUATION AND LEAVE THEIR CAR PARK FOR A PERIOD OF TIME WILL CAUSE THE OWNERS NOT ABLE TO START THEIR CAR, ESPECIALLY IN AN EMERGENCY SITUATION. *JB

MERCEDES BENZ 2002, C320 *STEERING WHEEL MALFUNCTION *SRS WARNING *SEATS MALFUNCTION *BRAKE AND OIL FLUID MISLEADING INFO *BATTERY DRAIN *TURNING SIGNALS REQUIRING NEW HARNESS THAT COST A LOT $$$. *TR

SEAT CONTROL UNITS DRAINING THE BATTERY IF CAR IS PARKED. CAR WILL NOT START IF PARKED FOR MORE THEN 24H. DRAIN AMPS BETWEEN 1.2 AND 1.4 AMPS. HAD TO DISCONNECT THE SEAT MODULES, NOW SEATS CAN'T BE ADJUSTED. *TR

I BOUGHT A CAR AND THE CHECK ENGINE LIGHT WENT ON, ITS A 2002 C230 KOMPRESSOR 2 DOOR, AND THE DEALER SAID ITS A SENSOR FROM THE SUPERCHARGER. *TR

CAR STALLED IN THE MIDDLE OF THE ROAD AND ALMOST CAUSED AN ACCIDENT. AFTER 15 MINUTES, CAR STARTED BACK. I HAD IT DIAGNOSED AND A MODULE WAS REPLACED. 2 MONTHS LATER, THE BATTERY STARTED DRAINING. I HAD THE ALTERNATOR REPLACED AND THE BATTERY TWICE. CAR WILL WORK FOR A DAY OR TWO AND DIES AGAIN. SO MANY OTHER MERCEDES OWNERS OF C320 ARE HAVING THE SAME PROBLEM. BATTERY DYING AND CAR STALLING. *TR

DRIVERS OUTSIDE REARVIEW MIRROR HAS BECOME DISCOLORED AND IS NOW VERY DIFFICULT TO SEE IMAGES PARTICULARLY AT NIGHT. DEALER QUOTED $800 FOR MIRROR GLASS ONLY! *TR

I HAVE EXPERIENCED THE SAME EXACT PROBLEMS WITH TRANSMISSION NOT SHIFTING PROPERLY AS WELL THE POWER SEAT MODULE DRAINING THE BATTERY WITH NUMEROUS JUMP STARTS. THIS OCCURRED JUST TWO WEEKS AFTER GLADLY PURCHASING MY "FIVE POINT CERTIFIED" 2002 C320 WAGON. MERCEDES BENZ OF GREENSBORO ALSO WOULD NOT FIX CHIPPING ON THE FRONT BUMPER. STATES BECAUSE THE VEHICLE IS LOW PROFILE THE BUMPER SUSTAINED THIS EXTENSIVE PEELING AS A RESULT. PEELING IS LOCATED FROM LEFT TO RIGHT TOP TO BOTTOM. SERVICE DEPT MANAGER ACKNOWLEDGED THE FACT THAT DEALERSHIP DID A POOR JOB AT REPAIRING THE PRE-EXISTING DAMAGE PRIOR TO SELLING. AFTER ONE CARWASH THE CHIPPING WAS VERY NOTICEABLE AND INCREASED WITH EACH WASH. THE SALEMANS WOULD NOT AGREE. PAINT STILL PEELING AFTER NUMEROUS ATTEMPTS. I HAVE REFUSED TO PAY FOR A PRE-EXISTING PROBLEM, BUT WILL PROBABLY INCUR THIS EXPENSE JUST TO TRADE THE CAR. THE TRUNK MAKES A HORRIBLE RATTLING NOISE WHILE TRAVELING AT LOW OR HIGH SPEED. NUMEROUS LIGHTS REPLACED OVER THE PAST 2 YEARS. REAR VIEW MIRROR WILL NOT LOCK INTO POSITION WHEN INTERIOR OF CAR EXCEED 60-70 DEGREES BECAUSE RUBBER SEAL BECOMES TOO HOT. ALSO AT STATED TEMPERATURE THE DIGITAL MESSAGE BOARD BECOMES OBSCURE AND UNREADABLE. TIRES NEEDING TO BE REPLACED OFTEN. EMISSIONS PROBLEMS, TRULY THE LIST GOES ON. IN FACT, THE REASON I'M POSTING THIS COMPLAINT IS BECAUSE I HAVE THE TIME TO. MY CAR IS SITTING OUTSIDE AND WILL NOT START. POSSIBLY FUEL PUMP/SENSOR- A $700 REPAIR. I'M TIRED AND HAVE REACHED MY LIMIT WITH THE NUMEROUS PROBLEMS, TRULY. PERSONALLY FEEL INJURED AFTER SUSTAINING SUCH UNFAIR TREATMENT AND INCONVENIENCE AFTER NUMEROUS ATTEMPTS TO NEGOTIATE REPAIRS. PRAYERFULLY EXPECTING RECALLS AND FULL RESTITUTION FOR THE MONEY TIED UP IN THIS VEHICLE, BE IT FROM THE MANUFACTURER OR DEALERSHIP. ALL DOCUMENTATION OF SERVICE AVAILABLE UPON REQUEST. THE INTEGRITY OF MB ALONG WITH ITS REPUTATION HAS PROVEN NOT TO BE ONE OF IT LONG STATED HISTORY. SADLY, I AM DISAPPOINTED. *TR

BATTERY DRAINING, OFFICIAL DEALERSHIP IS UNABLE TO IDENTIFY WHAT IS CAUSING DRAIN. *TR

POWER SEAT CONTROLLER BECOMES DEFECTIVE AND FAILS TO SHUT DOWN WHEN CAR IS OFF AND LOCKED, AND THUS DRAINS THE BATTERY. *TR

BATTERY GOES DEAD AFTER A FEW DAYS: MAJOR CAUSE IS ELECTRICAL POWER DRAIN DUE TO FAULTY UNITS, MAJOR CAUSE BUT NOT ONLY CAUSE IS THE SEAT CONTROL MODULE UNIT. QUICK FIX IS TO DISCONNECT TO ELIMINATE POWER DRAIN BUT THIS CAUSES OTHER SAFETY FEATURES TO GO DORMANT. I HAVE READ MORE THAN 100 REPORTS ON BENZWORLD.ORG ON THE VERY SAME ISSUE WITH LITTLE OR NO SOLUTION FROM DEALERSHIPS. ITS A MAJOR AND COMMON PROBLEM AND SHOULD BE RECALLED BEFORE PEOPLE GET HURT. *TR

DEFECTIVE SEAT CONTROLLER MODULES ( DRIVER AND PASSENGER ) CAUSE THE BATTERY TO DRAIN COMPLETELY WITHIN 24 HOURS. THIS LEAVES ME STRANDED AND UNABLE TO DRIVE MY VEHICLE. A SEARCH ONLINE REVEALS MULTIPLE OTHER WITH THE SAME ISSUES...INDICATING AN OBVIOUS SAFETY ISSUE THAT IS WELL KNOWN TO THE MANUFACTURER WITH NO RESOLUTION TO THIS PROBLEM FROM THE MANUFACTURER OTHER THAN PAYING $1000 FOR A KNOWN DEFECTIVE ISSUE/PART. *TR

2002 MERCEDES BENZ C320 STATION WAGON: FAILURE TO KEEP A CHARGE IN THE BATTERY, AND APPARENTLY THE SOLUTION IS TO DISCONNECT THE POWER SEATS AND THEN RECHARGE THE BATTERY. BUT THEN THE POWER SEATS ARE INOPERABLE, UNLESS YOU GET THESE REPLACED. APPARENTLY, THIS IS A COMMON PROBLEM. *TR

FAULTY SEAT CONTROLLER OF A MERCEDES C32 AMG, DRAINS CAR BATTERY OVERNIGHT, CAUSES NEW BATTERY REPLACEMENT AND CONTROLLER REPLACEMENT (NOT CHEAP - APPR $400). NO NEW CONTROLLER PURCHASED FROM MB USA, JUST DISCONNECTED PLUG (MOVING SEAT IS INOPERABLE). I NOTICED ALMOST ALL US MERCEDES BENZ VEHICLES WITH THAT BODY STYLE (W203) HAVE THAT ISSUE. SOURCES: BAY AREA DEALERSHIPS, A REPAIR SHOP AND ONLINE FORUMS. *TR

SEAT CONTROL MODULE ON PASSENGER SIDE DRAINS THE BATTERY. *TR

CAR BATTERY DRAINS DUE TO A SHORT IN THE POWER SEAT CONTROL UNITS IN MY 2002 MERCEDES BENZ C320. REPLACED BATTERY, RECHARGED BATTERY NUMEROUS TIMES. EVERY OTHER OWNER OF THIS MAKE / MODEL COMPLAINS OF SAME PROBLEM. *TR

SEAT CONTROLLER MODULES, THEY CONSTANTLY DRAIN THE BATTERY WHEN THE CAR IS OFF. THIS IS A VERY VERY COMMON PROBLEM WITH MERCEDES C CLASS. THE CONTROLLER DRAINS THE CAR BATTERY TO THE POINT WERE THE CAR CANNOT START, AND CONTINUES TO DO THIS IF THE CAR IS NOT DRIVEN EVERYDAY. OBVIOUSLY HAVING A CAR BATTERY GET SUCKED BELOW 3V IS NOT HEALTHY FOR THE BATTERY, AND IN THE END EVERYONE WITH THIS PROBLEM HAS TO REPLACE THEIR BATTERY MANY MANY TIMES. *TR

DOOR LOCK MALFUNCTION - WHILE DRIVING, I HEARD SOMETHING COME FROM THE LEFT/DRIVER SIDE...IT SOUNDED LIKE A BOX OR SOMETHING FELL FROM MY REAR SEAT, ONTO THE FLOOR AND UNDER MY SEAT. *TR I SAT IN THE CAR, UNLOCKING/LOCKING, AND IT CONTINUED TO GO NUTS...EVEN THE CENTRAL LOCKING BUTTON ON THE DASH FAILED TO WORK A FEW TIMES... LOOKS LIKE A DOOR LOCK ACTUATOR PROBLEM THAT COSTS ABOUT $400 TO FIX. *TR

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C230. ON OCTOBER 15, 2008, WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY DECELERATED TO 15 MPH ON ITS OWN. THE VEHICLE WAS TOWED TO THE GARAGE. IT WAS DIAGNOSED THAT THE RADIATOR FAILED AND COOLANT FLUID PENETRATED THE TRANSMISSION RESERVED FLUID. THE MECHANIC REPLACED THE RADIATOR AND CLEANED THE TRANSMISSION AT THE COST OF $5,000. THE MECHANIC STATED THAT THE TRANSMISSION WILL EVENTUALLY ALSO NEED TO BE REPLACED. THE FAILURE MILEAGE WAS 56,146 AND CURRENT MILEAGE IS 59,000. UPDATED 02/24/09. *LJ UPDATED 02/25/09. *JB

THE CAR PARKED IN THE GARAGE OVERNIGHT AND THE MORNING I HAD AN EMERGENCY AT THE BUSINESS AND COULD NOT START THE CAR. THE BATTERY WAS TOTALLY DRAINED. HAD IT TOWED TO THE SHOP TO BE DIAGNOSED THAT IT WAS THE FRONT DRIVER SIDE POWER SEAT THAT HAS DRAINED ALL THE ENERGY FROM THE BATTERY EVEN WHEN THE CAR IS NOT RUNNING. THE POWER SEAT IS NOW CONTINUOUSLY EXCESSIVELY DRAIN THE BATTERY EVEN WHEN THE CAR IS NOT RUNNING. THE CONSEQUENCES ARE THAT THE CAR IS NOT TRUSTED TO BE ABLE TO START IN AN EMERGENCY SITUATION WHEN THE CAR IS NEEDED FOR TRANSPORTATION. THE CAR HAS VERY LOW MILEAGE ON IT. THE POWER SEAT HAS BEEN RARELY USED AND IT SHOULD NOT FAIL FOR HAVING BEEN IDLE/NOT USED FOR THE LENGTH OF TIME THAT I HAVE OWN THE CAR. I AM THE ORIGINAL FIRST TIME OWNER OF THE CAR AND I HARDLY HAVE TO ADJUST THE POWER SEAT. I BELIEVE THAT THE POWER SEAT IS A MANUFACTURE DEFECT AND COULD BE A DANGEROUS IMPEDIMENT IN AN EMERGENCY SITUATION. THE ARE LOTS OF MERCEDES OWNER WHO HAVE EXPERIENCING THE SAME MALFUNCTION IN THEIR POWER SEATS. I FEEL THAT WITH THESE MANY PEOPLE, IT WARRANTS A RECALL BY MERCEDES FOR ALL THE POWER SEATS. *TR

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C CLASS. WHILE DRIVING 35 MPH OR HIGHER, THE ESP INDICATOR LIGHT ILLUMINATED. THE VEHICLE HAD BEEN TAKEN TO THE DEALER AND REPAIRED ONCE BEFORE FOR THE SAME FAILURE. THE FAILURE OCCURS INTERMITTENTLY WHILE DRIVING 35 MPH. THE DEALER STATED THAT THEY WILL NOT ORDER THE PARTS AND MAKE THE REPAIR AGAIN. THE FAILURE MILEAGE WAS 110,000. UPDATED 09/23/08 *BF THE CONSUMER STATED THE VEHICLE STALLED IN BRAKING MODE.

I OWN A 2002 MERCEDES BENZ C230, WHICH HAS NOW HAD 2 SEVERE ISSUES WITH IT. THE FIRST ISSUE IS THE ELECTRICAL SYSTEM - THE SEAT CONTROL MODULES GO FAULTY AND START DRAINING THE BATTERY EVEN WHEN THE CAR IS TURNED OFF. IF YOU HAVE A BATTERY DRAIN, THIS IS THE LIKELY CULPRIT. I HAVE REPLACED THE SEAT CONTROL MODULES A TOTAL OF 3 TIMES. THIS IS A COMMON PROBLEM ACCORDING TO INTERNET BOARDS. THE 2ND PROBLEM IS THAT OIL STARTED TO LEAK ALL OVER THE WIRES. AGAIN ANOTHER COMMON PROBLEM ACCORDING TO THE INTERNET BOARDS. *TR

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C-230. THE CONTACT'S CHILD WRAPPED THE NEAREST REAR SEAT BELT AROUND HER NECK, WHILE SEATED IN HER CHILD SEAT. WHILE THE SEAT BELT WAS AROUND THE CHILD'S NECK, IT WOULD NOT LOOSEN AND WAS EXTENDED TO THE POINT THAT THE SEAT BELT COULD ONLY RETRACT. THE CONTACT CALLED THE POLICE AND THEY CUT THE SEAT BELT FROM AROUND THE CHILD'S NECK. SHE WAS UNINJURED FROM THE SEAT BELT FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

THE BATTERY IN MY 2002 MERCEDES BENZ C320 DIED IN LATE FEBRUARY 2008. DIAGNOSTICS WERE DONE AND THE BATTERY WAS REPLACED BY BY CHANDLER MERCEDES BENZ VIA ROADSIDE SERVICE. IN LATE MARCH I GOT INTO THE CAR TO GO TO WORK AND THE BATTERY WAS DEAD; CALLED ROADSIDE SERVICE. CHANDLER MB ARRIVED AND JUMP-STARTED THE CAR. MAY 5TH I GOT IN MY CAR TO GO TO WORK AND AGAIN, THE BATTERY WAS DEAD. CHANDLER MB ROADSIDE SERVICE AGAIN JUMP-STARTED THE CAR WHICH WAS THEN DELIVERED TO THEIR SERVICE DEPARTMENT. THE BATTERY WAS CHECKED AND THERE WAS NOTHING WRONG WITH IT. FURTHER DIAGNOSTICS REVEALED THAT THE DRIVER'S SIDE POWER SEAT MODULE WAS DRAINING THE BATTERY. I REQUESTED A BATTERY THAT COULD POWER THE CAR. WAS TOLD THERE IS NO BATTERY THAT WILL POWER THE CAR, THE POWER SEAT MODULE MUST BE REPLACED TO THE TUNE OF $398.00 PLUS LABOR. I DID FURTHER RESEARCH AND DISCOVERED THAT THIS IS A VERY WIDESPREAD PROBLEM IN THE MERCEDES C320, IN FACT MERCEDES BENZ IS NOW INSTALLING A DIFFERENT MODULE IN THE 2002 C320'S DUE TO THE EXTENT OF THE PROBLEM. IT SEEMS TO ME THAT WHEN I BUY A MERCEDES BENZ WITH A MERCEDES BENZ BATTERY AND A MERCEDES BENZ INSTALLED POWER SEAT MODULE, THERE SHOULD BE SUFFICIENT POWER TO DRIVE MY CAR. ASKING ME TO PAY OVER $400 TO REPLACE THEIR OWN PART BECAUSE IT DRAWS TOO MUCH POWER FROM THEIR OWN BATTERY AND THEN NOT MANUFACTURING A BATTERY THAT WILL PROVIDE THE REQUIRED POWER, IS VERY CONVENIENT FOR MERCEDES BENZ AND A GREAT WAY TO MAKE SOME VERY EASY MONEY, BUT WHEN I PAY $35,000 IN CONSIDERATION FOR A CAR AND THEY PROVIDE ME A CAR THAT DOES NOT HAVE ENOUGH POWER TO RUN, I BELIEVE THERE IS SOME FRAUD GOING ON AND FROM MY RESEARCH IT APPEARS THAT IT IS ON A VERY WIDESPREAD BASIS. JUST THE FACT THAT MERCEDES HAS ACKNOWLEDGED THE PROBLEM BY SWITCHING TO A DIFFERENT MODULE, INDICATES THEY ARE AWARE THAT THEIR ORIGINAL PART IS DEFECTIVE AND I BELIEVE IT'S THEIR RESPONSIBILITY TO BEAR THE COST TO REPLACE IT WITH THEIR REPLACEMENT MODULE. *TR

WE PURCHASED A NEW SET OF MICHELIN PILOT SPORT 2 TIRES AT COSTCO IN POWAY, CA ON 10/8/07 FOR MY WIFE'S MERCEDES. AFTER JUST LESS THAN SIX MONTHS AND UNDER 6,800 MILES, WE NOTICED HER LEFT TIRE WAS LOW. SUSPECTING SHE HAD PICKED UP A NAIL OR SUCH, WE FULLY INFLATED THE TIRE AND DROVE THE THREE MILES TO COSTCO. THE REPRESENTATIVE THERE, PATRICK, CALLED ME TO SAY IT WAS A NAIL BUT IT HAD DAMAGED THE SIDEWALL AND THE TIRE COULD NOT BE REPAIRED. WHEN I WENT BACK TO THE TIRE CENTER, PATRICK'S SUPERVISOR, WILLIAM KENNISON, INSISTED THAT SIX MONTHS AND 6800 MILES WERE PERFECTLY NORMAL LIFE EXPECTANCY NUMBERS FOR HIGH PERFORMANCE TIRES. HE INFORMED ME THERE WAS OVER 75% OF THE TREAD ON THE FRONT TIRES (DIFFERENT SIZE THAN THE REARS 225/45R17 VS. 245/40R17) BUT ONLY 38% ON THE LEFT REAR AND 0% ON THE RIGHT REAR. I NEVER SAW THE RIGHT REAR TIRE. HIS MANAGER, HERB, WAS OFF DUTY BUT WAS SUPPOSED TO CALL ME ON MONDAY TO DISCUSS MY DISSATISFACTION. HE NEVER CALLED. I PAID $379 AND CHANGE AND LEFT WITH A NEW PAIR OF REAR TIRES. MY WIFE WILL BE 56 NEXT WEEK. SHE IS A NURSE PRACTITIONER AND PRIMARILY DRIVES THIS CAR TO WORK AND OUR DAUGHTER'S SCHOOL. IT HAS BEEN ON THREE ROAD TRIPS TO UCLA FROM SAN DIEGO SINCE WE BOUGHT NEW TIRES IN OCTOBER. THERE IS NOTHING UNUSUAL OR AGGRESSIVE IN MY WIFE'S DRIVING STYLE AND THE FACTORY TIRES LASTED 40,075 MILES. CLEARLY, THESE TIRES CAME FROM A BAD BATCH AND SHOULD HAVE BEEN RECALLED. HAD WE NOT HAD A LOW TIRE THE CONSEQUENCES MIGHT HAVE BEEN MUCH WORSE. I HAVE NOTIFIED COSTCO AND MICHELIN. COSTCO INVOICE #007750053220 DATED 10/08/2007. MEMBERSHIP #111760783421. BARRY LOVELL. *TR

2002 MERCEDES C320 BATTERY DIES EVERY 2-3 DAYS. NEEDS JUMP START EVERY 2-3 DAYS. *TR

I HAVE A 2002 MERCEDES BENZ C240 SEDAN WITH 78,000 MILES ON IT. UPON LEAVING WORK TWO WEEKS AGO DRIVING DOWN THE PARKING LOT IN SECOND GEAR THE CAR STARTED TO MAKE THE WORST ENGINE NOISE I EVER HEARD. I SHUT THE CAR OFF AND HAD IT TOWED TO A DEALER AND THEY TELL ME THE TIMING CHAIN BROKE. IF I WAS TRAVELING DOWN AN INTERSTATE AND THIS BROKE AND THE ENGINE LOST POWER WHO KNOWS WHAT WOULD HAVE HAPPENED. THIS IN NOT THE FIRST PROBLEM I HAD WITH THE CAR I HAVE A SERVICE FILE FULL OF PROBLEMS AND SPENT A LOT OF TIME AND MONEY ON THINGS LIKE FRONT COIL SPRINGS WHICH ALSO COULD BE VERY DANGEROUS WHEN THEY BREAK AND I LOSE CONTROL OF THE CAR. *TR

I OWN A MERCEDES BENZ C320 AND LATELY I'VE BEEN EXPERIENCING SOME PROBLEMS, FEW WEEKS AGO, MY CAR WOULDN'T START ALL OF A SUDDEN. I JUMP STARTED AND I NOTICED 2 FAULTS .. ESP WARNING LIGHT AND LIGHT SENSOR ,FOR SOME REASONS SOMETHING WAS DRAINING MY BATTERY, I WENT AND PURCHASED A BRAND NEW BATTERY AND 2 DAYS LATER IT DID THE SAME THING AGAIN, I WAS TOLD THAT IT WAS A SEAT SENSOR THAT CAUSED IT,S O WE UNPLUGGED THE SEATS, EVERYTING SEAMED FINE FOR LIKE 4 TO 5 DAYS,WHILE I WAS DRIVING,THE CAR JUST CAME TO A COMPLETE STOP WOULD NOT MOVE,THE ENGINE LIGHT CAME ON, I'VE COME TO REALIZE THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM, I HOPE THE GOVERNMENT WOULD DO THE RIGHT THING BY RECALLING THOSE VEHICLES. *TR

ON MY MERCEDES BENZ C320, IF THE CAR IS NOT STARTED AT LEAST EVERY 12 HOURS, THE CAR WILL NOT START AND IT NEEDS A JUMP. THE CAR IS A 2002 AND HAS 51K MILES. *TR

WHILE DRIVING ON HIGHWAY OUT OF STATE AT APPROX. 60MPH CAR SUDDENLY BUCKED AND ALL POWER CUT OUT, ALL LIGHTS ON CONTROL PANEL LIT UP- HIT CLUTCH AND GAS, VEHICLE RESTARTED. NEAREST DEALER WOULD NOT SEE ME FOR 2 WEEKS, DEALER IN ANOTHER STATE DID DIAGNOSTIC ESTIMATED REPAIR AT CLOSE TO $4,000; ALREADY GAVE OVER $1800 AS DOWNPAYMENT TOWARD PARTS. REPAIR ? SCHEDULED FOR NEXT WEEK. READ OTHER COMPLAINTS, BELIEVE MANUFACTURER SHOULD TAKE SOME RESPONSIBILITY HERE, AND WANT REASSURANCE IF REPAIR DOES NOT WORK I WILL NOT BE CONTINUOUSLY CHARGED WHILE THEY REPLACE EVERYTHING UNTIL THE GET IT RIGHT. SAID COMPUTER DID NOT READ A DEFECT. CAR HAS BEEN SERVICED BY DEALERS ONLY AT EVERY RECOMMENDED SERVICE MILESTONE. *TR

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

I HAVE MERCEDES C230 2002, WITH OEM MICHELIN MXV4 PLUS 205/55 R16. ONE TIRE WAS BLOWN AND REPLACED 3 YEARS AGO. NOW ALL TIRES DEVELOP HUGE CRACKS ON THE EDGE OF TREAD AND SIDEWALL AS WELL AS INSIDE OF TREAD. TIRES ARE IN BETWEEN 5/32ND AND 7/32ND TREAD WITH 40K MILES, AND WOULD BE GOOD TO GO FOR ANOTHER 2 YEARS EASILY. BUT, ACCORDING TO MERCEDES AND MICHELIN DEALERS (LES SCHWAB) TIRES UNSAFE TO DRIVE! I CALLED MICHELIN 866-866-6605 NOVEMBER 03-07, AFTER 30 MIN CONVERSATION WITH LES SCHWAB MANAGER INVOLVED, MICHELIN ADMIT MANUFACTURING DEFECT, AND OFFERED 45% OFF NEW TIRES PURCHASE. HERE IS WHAT MICHELIN OFFER ACTUALLY MEANS: 1) 45% DISCOUNT APPLY ONLY TO MICHELIN AND SAME MXV4 PLUS IS $205/EA AND IT MEANS $820 X0.55 = $451 TO PAY. 2) I MUST PAY DISMOUNT + MOUNT + BALANCE + DISPOSAL FEES, WHICH IS $20 PER TIRE X4 = $80, SO TOTAL OUT OF MY POCKET BECOMES $531 +TAX! *JB

THE LIGHTS ON MY DASH BOARD FLICKER AND DIM , MAKING IT DIFFICULT TO SEE THE SPEEDOMETER AND OTHER INSTRUMENTS. *TR

MY WIFE DROVE THE CAR IN THE MORNING, NO PROBLEM. EARLY AFTERNOON, SHE LEFT TO PICK UP OUR CHILD, WHILE LEAVING THE NEIGHBORHOOD. THE VEHICLE STARTING SENDING WARNING SIGNS CAME ON THE DASH THAT HAD NEVER BEEN SEEN BEFORE. THEN THICK SMOKE CAME OUT FROM UNDER THE STEERING WHEEL. MY WIFE HAD TO OPEN HER WINDOW. SHE THEN TURNED AROUND TO GO BACK HOME PRIOR TO LEAVING THE COMMUNITY. ON THE WAY BACK THE CAR SLAMMED ON BRAKES BY ITSELF AND CUT ITSELF OFF AND SAID THE VEHICLE HAD 7 FAULTS. RAN UP TO A NEIGHBORS HOME, UPON RETURNING THE VEHICLE WAS ENGULFED IN FLAMES AND BECAME A TOTAL LOSS. POLICE AND FIRE MARSHAL CAME TO INSPECT THE VEHICLE. SINCE THEN, WE HAVE HAD TO TRACK DOWN MERECEDES BENZ AND BASICALLY HAVE HAD NO CUSTOMER SUPPORT WHATSOEVER. WE LOCATED THE VEHICLE FOR MERCEDES AS THEY TOOK THEIR SWEET TIME. THEY DID GET AN INSPECTOR THERE TO VIEW THE VEHICLE BUT HAVE YET TO HEAR ANYTHING FROM THEM REGARDING THIS MATTER. WE HAVE CONTACTED AN ATTORNEY TO PROTECT US AND WANT MERCEDES TO BE HELD LIABLE FOR THIS INCIDENT. SOMETHING WAS VERY WRONG AND WE ARE GRATEFUL THAT NO ONE WAS HURT. *TR

THE INSIDE FRONT DOOR HANDLE OF C-CLASS (YEAR2002 OR SIMILAR) IS NO GOOD, IF YOU PARK THE CAR ON THE DOWN SLOPE STREET, AND CLOSE THE FRONT DOOR FROM WIDE OPEN POSITION, THE DOOR HANDLE WILL GIVE AWAY AND BROKEN APART AT THE TOP END WHICH IS ATTACHED TO THE INSIDE DOOR PANEL ONLY WITH A SMALL PLASTIC STUD. I SENT THE COMPLAINT LETTERS TO MERCEDES BENZ USA AS WELL AS MERCEDES BENZ OF SAN FRANCISCO, THEY NEVER RESPONSE. I BELIEVE THE FAILURE OF THE DOOR HANDLE TO PERFORM PROPERLY BECAUSE OF FAULTY DESIGN AND THE MANUFACTURE HAS TO BEAR RESPONSIBLE BY RECALLING THIS TYPE OF DOOR HANDLE. *TR

I HAVE A 2002 MERCEDES C320 AND THE CAR'S BATTERY KEEP DYING AND I HAVE TO JUMP START MY CAR EVERY DAY. BATTERY WAS REPLACED AND SAME PROBLEM HAPPENS AGAIN AND AGAIN. I WENT ONLINE AND FOUND OUT THAT I AM NOT THE ONLY PERSON WHO HAS THE PROBLEM. IT HAPPENS TO MANY MANY MANY PEOPLE - SEE ATTACHED LINK HTTP://WWW.BENZWORLD.ORG/FORUMS/W203-C-CLASS/1196568-MERCEDES-C320-BATTERY-DRAIN-4.HTML I HAVE PAID THE DEALER $375 JUST FOR THE DIAGNOSES WITH NOTHING FIXED AND ACCORDING TO THESE COMPLAINTS, EVEN AFTER THEY HAVE THE RECOMMENDED REPLACEMENT, THE PROBLEM PERSISTS. IT SEEMS LIKE THEY SHOULD HAVE ALL THESE CARS RECALLED AND HAVE THE PROBLEM FIXED WHEN IT'S THEIR PRODUCTION/COMPONENT PROBLEM.

MY 2002 MERCEDES C230 KOMPRESSOR KEEPS DRAINING THE BATTERY. I HAVE HAD THE BATTERY AND THE ALTERNATOR REPLACED. NO ONE, INCLUDING THE DEALER CAN DETERMINE WHAT IS CAUSING THE DRAIN. ONLINE FORUMS FROM MERCEDES OUTLINE THAT THIS IS A REGULAR ISSUE THAT MERCEDES IS AWARE OF, BUT NO RECALL HAS BEEN ISSUED. *JB

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ S55. WHILE DRIVING 95 MPH, THE FRONT SUSPENSION SUDDENLY DROPPED AND RETURNED. THE VEHICLE WAS TAKEN TO THE DEALER WHO FOUND THAT THE ACTIVE BODY CONTROL HIGH PRESSURE SYSTEM HAD FAILED. THE VEHICLE IS NOW REPAIRED. THE CURRENT MILEAGE IS 38,800 AND FAILURE MILEAGE WAS 38,575.

MY VEHICLE WOULD NOT START, SO I RECEIVED A JUMP, TWO DAYS LATER WHEN I DID NOT DRIVE THE CAR IT WOULD NOT START RECEIVED ANOTHER JUMP AND REPLACED THE BATTERY. DID NOT DRIVE THE CAR FROM 7-4 TO 7-8-07 AND CAR WOULD START. WENT TO MERCEDES DEALERSHIP ON 7-9-07 AND WAS TOLD THAT IT WAS A COMMON PROBLEM ON MY CAR THAT THE SEAT MODULES DO NOT POWER DOWN WHEN THE CAR IS OFF AND THAT IT IS DRAINING THE BATTERY. WENT TO SEVERAL MERCEDES-BENZ FORUM WEBSITES AND FOUND THAT THERE WERE HUNDREDS OF PEOPLE HAVING THE SAME PROBLEM. ONCE THE SEAT MODULE ARE REPLACED FOR $1200.00 THAT THE SEAT MODULES WOULD CONTINUE TO DRAIN THE BATTERY AND WOULD HAVE TO BE REPLACED AGAIN AND THIS BECAME A CYCLE. PLEASE VISIT WEBSITES WWW.BENZWORLD.ORG/FORUMS OR M-BENZFORUM.COM OR TYPE IN GOOGLE OR YAHOO MERCERDES BENZ FORUM AND CONNECT. HERE YOU WILL SEE A LIST OF PEOPLE WITH THE SAME PROBLEM. *AK

THE INSTRUMENT CLUSTER IN MY 2002 CLK55 AMG STARTED NOT DISPLAYING RANDOM LEDS IN THE TEMPERATURE, TIME AND DRIVE/REVERSE/1/2/3 GEAR. THE RANDOM LOSS OF LEDS IS CONSTANT. I CAN NO LONGER SEE THE TIME, TEMPERATURE OR WHICH GEAR THE CAR IS IN BASED ON THE LED. *TR

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ C230. ON 4/10/07 WITH THE FAILURE MILEAGE OF 38,525 THE SRS AIRBAG WARNING LIGHT CAME ON. THE DEALER STATED THAT THE SRS CONTROL UNIT #206-820-64-85 NEEDED TO BE REPLACED, AND WASN'T INCLUDED IN THE WARRANTY. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED DUE TO THE POSSIBILITY OF THE AIR BAG DEPLOYING PREMATURELY. THE CURRENT MILEAGE WAS 38,525. *AK UPDATE 05/04/07*TR

THE SUN ROOF WILL NOT OPERATE. CAR HAS 55,000 MILES ON IT, AND I ONLY USED IT OCCASIONALLY. BEING TOLD THAT IT WASS OVER $2000 TO REPAIR. I GOOGLED THIS PROBLEM ,AND FOUND OVER 1000 ENTRIES OF MERCEDES OWNERS COMPLAINING OF THE SAME ISSUE. OBVIOUSLY, IT WAS AN INHERRENT PROBLEM WITH THIS C230. COULD YOU DO ANYTHING TO HELP?*AK

CHECK ENGINE LIGHT ILLUMINATED AFTER 1,000 MILES AFTER I BOUGHT THE CAR USED. THE CAR HAD 47,000 MILES. THE ENGINE WAS NOT PERFORMING AS WELL AS IT HAD BEEN. THE DEALER RAN A DIAGNOSTIC WHICH REVEALED SIX SENSORS HAD FAILED AND NEEDED REPLACING. UPON SUBSEQUENT INVESTIGATION THE DEALER FOUND THAT OIL HAD LEAKED INTO THE SENSORS WIRING HARNESS AND CONTAMINATED THE SENSORS.*AK

ON FEBRUARY 6, 2007, I TOOK MY MB TO SOVEREIGN MOTOR CARS LTD IN BROOKLYN, BECAUSE OF THE SRS LIGHT. THE ALTERNATOR WAS REPLACED IN 2005 AND THE ABOVE COMPANY TOLD ME THAT IT HAD TO BE REPLACED AGAIN. IN THE MIST OF REPLACING THE ALTERNATOR VIA DRILLING, THE CAP (BOTTOM PART THAT HOLDS THE BOLT) BROKE. I WAS INFORMED THAT THIS IS COMMON BECAUSE OF THE MIXTURE OF ALUMINUM ENGINE AND STEEL CASING. I WAS TOLD MORE THAN 2% OF MERCEDES BENZ VEHICLE THAT ENTER THIS SHOP THE CAP BREAKS AS A RESULT OF OXIDATION AS TOLD BY MR. YELTKIN, SHOP STEWART. SOVEREIGN WANTED ME TO PAY FOR THE REPAIR OF THIS INCIDENT MORE THAN $2000 FOR A FAULTY CAPPING. OR $800 TO HAVE IT WELDED TOGETHER BUT THEN WAS TOLD IT MAY BREAK AGAIN. BOTH BOLTS WERE DAMAGED BUT SOVEREIGN REPLACED THEM WITH TEMPORARY BOLTS TO SHOO ME ON MY WAY. *NM

BOTH INTERNAL SEAT CONTROL MODULES HAVE ELECTRICAL FAULT. TEST CODE 8E3L-K8NNQ. FOUND 1.66 AMP OF DRAW (OUT OF SPEC. RANGE) AMP DROP WHEN DISCONNECTED: PASSENGER SIDE TO: .1114 AND DRIVER SIDE: 0.59 MILLIAMPS. 1/13 ALARM SOUNDS AND BATTERY DIES. TECHNICIAN REPLACES BATTERY, BUT WARNS LIKELY TO HAPPEN AGAIN-MANY CASES. 1/16 SAME PROBLEM. CAR TAKEN TO OTHER M-B DEALERSHIP. DIAGNOSED AS ABOVE. REPLACED BOTH MODULES 1/25. DEALERSHIP HAD TROUBLE GETTING PART DUE TO UNUSUALLY HIGH VOLUME FOR THIS REPAIR. 18 MODULES GONE OR ON RESERVE IN ONE WEEK IN SANTA MONICA ALONE. MERCEDES CORPORATE OFFICE UNRESPONSIVE. CARMAX DENIES KNOWN FAULT, BUT REPORTS CUSTOMER WITH SAME COMPLAINT PREVIOUS WEEK. *NM

2002 C320 MERCEDES BENZ WAGON CAR STALLED IN TRAFFIC WITHOUT WARNING IN CENTER LANE ON BUSY STREET -- AND WOULD NOT RESTART LEAVING CAR AND OCCUPANT VULNERABLE TO CRASH-- DUE TO FAILURE OF CRANK POSITION SENSOR. *JB

2002 MERCEDES-BENZ C230K ENGINE STOPPED, CAUSING EVERYTHING TO STOP FUNCTIONING. *KB THE MECHANIC FOUND WATER IN THE CONNECTOR. THE BLOCKAGE WAS CAUSING THE DRAIN TO BACK UP, WHICH WAS CAUSING WATER TO ENTER THROUGH THE ROOF. THE DRIVER SIDE DRAIN LINE WAS CLOGGED WITH LEAVES AND DEBRIS, WHICH DAMAGED SOME ELECTRICAL COMPONETS. *JB

OUR CAR, A 2002 C230K MANUFACTURED BY MERCEDES BENZ, HAS A KNOWN DEFECT WHERE THE TURN SIGNALS FAIL. BOTH OF THE LEFT AND RIGHT TURN SIGNALS FAILED ON OUR CAR RECENTLY, REQUIRING REPAIR. THE MANUFACTURER OBVIOUSLY KNOWS THAT THIS IS A WIDESPREAD PROBLEM AND A SAFETY ISSUE, BY VIRTUE OF THE FACT THAT IT HAS ISSUED AT LEAST ONE TECHNICAL SERVICE BULLETIN TO ITS DEALERS (P-82-10-19SC-JULY 03). RATHER THAN ISSUE INSTRUCTIONS TO HAVE ITS DEALERS REPAIR THE AFFECTED VEHICLES, THE MANUFACTURER HAS CHOSEN TO PLAY "ROULETTE" AND SEE IF THIS SAFETY ISSUE OCCURS WITHIN THE WARRANTY PERIOD. THESE CARS SHOULD ALL BE RECALLED AND REPAIRED. *JB

MERCEDES-BENZ C240 OF 2002 YEAR. WATER LEAKAGE WAS DETECTED NEAR THE ENGINE AND THE FUSE BOX. THE FUSE BOX AND THE EXTERNAL LIGHT SWITCH WERE DAMAGED AND REQUIRED TO REPLACE. THE WATER WAS COMING FROM THE EXTERNAL SUCH AS RAIN.

WHILE DRIVING THE DRIVERS SIDE FRONT SUSPENSION COLLAPSED ONTO THE FRONT TIRE. UPON INSPECTION OF THE SUSPENSION THE BOLT CONNECTING THE WHEEL HUB TO THE UPPER PART OF THE MCPHERSON STRUT WAS MISSING. THIS ALLOWED THE STRUT TO FLEX SIDEWAYS WHICH CAUSED THE BOTTOM BRACKET OF THE STRUT CRACK AND FAIL. THIS ALLOWED THE ENTIRE CAR TO FALL ONTO THE FRONT DRIVERS SIDE TIRE. THE PASSENGERS SIDE FRONT SUSPENSION WAS ALSO INSPECTED AND THE SAME BOLT WAS FOUND TO BE APPROXIMATELY 2/3 LOOSENED. BOTH FRONT STRUTS HAD TO BE REPLACED. FORTUNATELY WHEN THIS HAPPENED TO MY DAUGHTER SHE WAS ONLY DOING APPROXIMATELY 25 MPH AS SHE HAD JUST MADE A TURN. *NM

THE LIGHT BULBS IN MY 2002 MERCEDES C320 ARE REPEATEDLY GOING OUT. IN THE LAST YEAR I HAVE REPLACED (OR HAD THE DEALER REPLACE) THE TRUNK LIGHT TWICE, THE LICENSE PLATE LIGHT TWICE, BOTH BRAKE LIGHTS IN THE BACK AT LEAST ONCE. IN THE LAST 3 MONTHS, WE'VE REPLACED THE FRONT LEFT TURN SIGNAL LIGHT 3 TIMES. THE DEALER CLEANED THE CONNECTORS LAST WEEK - SAYS THAT MERCEDES KNOWS OF A FAULTY ELECTRICAL CONNECTOR PROBLEM AND AN EXEC AT MERCEDES WAS FIRED OVER THE BAD CONTRACTOR THEY USED. CURRENTLY THE FRONT LEFT TURN SIGNAL WORKS SPORADICALLY. WE'LL BRING IT IN TO GET REPLACED AND IT WILL WORK, SO I DRIVE IT HOME AND IT STOPS WORKING AGAIN. NOW THE DEALER SAYS I MAY NEED TO REPLACE THE WARNING SOFTWARE (BIG $). HE SUGGESTED I WRITE TO YOU. *JB

I HAVE A MERCEDES BENZ C-230 KOMPRESSOR EARLY THIS MONTH IT STARTED TO LURCH AFTER STOPPING THE FIRST TIME IT HAPPENED WE THOUGHT A VEHICLE HAD RUN INTO US BUT COULD FIND NO MARKS, THEN IT STARTED DOING IT AFTER ALMOST EVERY STOP, THE DEALER, CHANDLER MERCEDES BENZ HAS THE CAR NOW BUT CAN'T FIND THE PROBLEM, AND YES IT HAS DONE IT WHILE THEY DROVE IT. *JB

THE TRANSMISSION HAS REPEATEDLY LOCKED IN 2ND GEAR. THE ELECTRICAL SYSTEM SHOWS CONSTANT LIGHT, COOLANT AND AIR BAG FAILURES. THE MEMORY FOR SEATS, MIRRORS AND THE STEERING WHEEL DEFAULTS ABOUT 30% OF THE TIME. I BOUGHT THIS CAR THROUGH M-B DIPLOMATIC SALES PROGRAM WHILE SERVING IN CANADA AND BROUGHT IT TO THE USA ON RETIREMENT. M-B CANADA WON'T HELP BECAUSE THE CAR IS IN THE US. M-B USA WON'T HELP BECAUSE I BOUGHT THE CAR IN CANADA. M-B CORPORATE IN GERMANY SIMPLY REFERRED MY CASE BACK TO M-B USA. I AM NOW OUT OF WARRANTY. I WANT M-B TO EXTEND THE WARRANTY ANOTHER 4 YEARS OR 50K MILES. THE CAR IS A DISASTER. *JB

ERROR MESSAGE APPEARING ON MY INSTRUMENT CLUSTER DISPLAY STATING THAT "UNDER VOLTAGE CONSUMER DEFECTIVE!" ALONG WITH A "BATTERY/ALTERNATOR VISIT WORKSHOP" ERROR. TAKING THE CAR TO A SERVICE STATION INDICATES THAT THE VOLTAGE REGULATOR IS FAULTY. CURRENTLY THERE IS A RECALL FOR ALL MERCEDES MODELS EXCEPT MINE IN THE USA. EVENTUALLY THE BATTERY BECAME DISCHARGED. *JB

I HAVE HAD MY VEHICLE IN THE SHOP FOR WELL OVER 40+ DAYS REGARDING A VIBRATION THAT CAUSES ME TO BELIEVE IT COULD BE SAFETY RELATED. I'M ALMOST AFRAID TO DRIVE THE VEHICLE SINCE THE DEALER CAN NOT FIX THE PROBLEM AND HAS NO IDEA OF WHAT THE PROBLEM IS. MY VEHICLE IS A 2002 MERCEDES C240. AT THE PRESENT TIME I HAVE BEEN WITHOUT MY VEHICLE GOING ON 6 WEEKS, THIS IS THE 6TH OR 7TH TIME IT HAS BEEN AT THE DEALER. *JB

DT*: THE CONTACT STATED THE VEHICLE DOOR LATCHES ON BOTH THE DRIVER AND PASSENGER SIDE MALFUNCTIONED TRAPPING THE OCCUPANTS INSIDE. THE CONTACT ESCAPED THE VEHICLE BY USING A CROWBAR TO OPEN THE DOOR FROM THE INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THEY ADJUSTED THE LOCKS AND REPLACED THE REGULATOR HOWEVER THIS DID NOT CORRECT THE PROBLEM. THE MANUFACTURER WAS ALERTED.*AK

2002 MERCEDES C320 AIR BAG DID NOT DEPLOY ON EITHER SIDE. *TS *** NO ANSWER REQUIRED*** THE AIR BAGS FAILED TO DEPLOY DURING A HEAD ON COLLISION WITH ANOTHER VEHICLE. THE CONSUMER FEELS THAT HAD THE AIR BAGS DEPLOYED NEITHER HE NOR HIS WIFE WOULD HAVE SUSTAINED INJURIES. THE CONSUMER CONTACTED THE MANUFACTURER AND THEY ARE GOING TO SEND A FACTORY INSPECTOR TO INSPECT THE VEHICLE. *NM *NM

BOUGHT A 2002 MERCEDES-BENZ 320 NEW FROM A DEALER. THE PAINT IS PEELING AND RUST IS SETTING IN. SO FAR THE DEALER HAS REPLACED THE HOOD AND THE ROOF. NOW THERE IS MORE PAINT PEELING ON THE RIGHT REAR PANEL AND THE GAS TANK FLAP. WHEN I INQUIRED ABOUT TRADING THE CAR IN, THE DEALER GAVE ME AN ESTIMATE OF $16,500 -- BECAUSE THE APPRAISER SAW NEW PAINT ON THE CAR, HE PRESUMED IT HAD BEEN IN AN ACCIDENT AND HAD HIDDEN DAMAGED. THE CAR HAS NEVER BEEN HIT. I PAID ABOUT $50,000 FOR IT, WITH ALL THE UPS AND EXTRAS INCLUDING AN ONBOARD NAVIGATION SYSTEM. THE CAR ONLY HAS 14,475 MILES ON IT AND IS JUST NOW QUALIFYING FOR SERVICE B. MY FRIENDS TELL ME MERCEDES ISN'T WHAT IT USED TO BE. IT IS NOW DEFINITELY DAIMLER CHRYSLER. INCLUDING THIS CAR,I HAVE PURCHASED SIX NEW MERCEDES SINCE 1985. I WILL NOT EVER BUY ANOTHER ONE. *NM

I PURCHASED GOODYEAR AMERICAN EAGLE TIRES FROM WALMART IN BIG RAPIDS, MICHIGAN ON 11-18-04. THE TIRES WERE SIZE P20555R16BW AND INSTALLED ON MY 2002 MERCEDES BENZ C240 SEDAN. ON 10/2/05 I NOTICED A FLAT TIRE ON THE FRONT RIGHT SIDE OF MY CAR. UPON FURTHER INSPECTION IT BECAME APPARENT THERE WAS A CRACK AROUND THE ENTIRE CIRCUMFERENCE OF THE TIRE ABOUT AN INCH AWAY FROM THE RIM ON THE INSIDE SIDEWALL. THE DEPTH OF THE CRACK WAS ALL THE WAY TO THE STEEL BELTS. AFTER INSPECTING THE REMAINING THREE TIRES I DISCOVERED THEY WERE ALL CRACKED IN THIS MANNER. TWO WERE AS BAD AS THE FIRST TIRE AND A FOURTH WAS BEGINNING TO CRACK. I TOOK THE TIRES TO WALMART IN GARNER, MA WHERE I NOW RESIDE. THE MANAGER WAS VERY HELPFUL AND REPLACED THE TIRES WITHOUT QUESTION. HOWEVER, AFTER CALLING THE COMPLAINT IN TO GOODYEAR, IT BECAME APPARENT THEY REALLY DON'T CARE. I'M CONCERNED THERE ARE OTHER PEOPLE OUT THERE WHO WILL BE KILLED OR INJURED DUE TO THESE TIRES. IT'S APPARENT THERE IS A DEFECT BECAUSE MY TIRES EXPERIENCED 100% FAILURE RATE AND WERE PRODUCED IN TWO SEPARATE LOTS. THE DOT NUMBERS ARE DOT PJT2 4AHR 1604 (3 TIRES) AND DOT PJT2 4AHR 3704 (1 TIRE). GOODYEAR CLAIMS THERE IS NO PROBLEM AND THAT LESS THAN 1% OF TIRES ARE BAD. THIS IS NOT A STATISTIC WORTH BRAGGING ABOUT SINCE MILLIONS OF TIRES ARE PRODUCED. THE TIRES I PURCHASED CRACKED DUE TO DRY ROT AND THEY WERE LESS THAN ONE YEAR OLD. GOODYEAR IS UNCONCERNED ABOUT HIGHWAY SAFETY. THEIR ATTITUDE AT THE COMPLAINT CENTER WAS PATHETIC. I'M CONCERNED THAT THE NEW TIRES WILL ALSO BE DEFECTIVE AND I NEED ASSURANCE FROM SOMEONE THEY DO NOT HAVE AN ONGOING QUALITY ISSUE. I HAVE PICTURES OF THE DEFECTIVE TIRES AND THE WALMART MANAGER IN GARDNER, MASSACHUSETTS IS HOLDING THE DEFECTIVES UNTIL GOODYEAR VISITS HIM AGAIN. *NM

I LEASED A MERCEDES BENZ C230 COMPRESSOR FOR MY DAUGHTER IN 2001. THE SUN ROOF DIDN'T SLIDE BACK ON THE EXTERIOR OR THE INTERIOR. THE DEALER DISMANTLED THE SUN ROOF. MERCEDES REFUNDED THE FIRST MONTH'S LEASE PAYMENT SINCE SHE DID NOT HAVE USE OF THE VEHICLE FOR THE FIRST MONTH. AFTER ONE YEAR THE SUN ROOF NEEDED ADDITIONAL REPAIR. AT 31,000 MILES - THE POWER STEERING FAILED THE BRAKES FAILED AND WERE REPLACED THE DIFFERENTIAL BROKE THE SUN ROOF ONCE AGAIN WASN'T WORKING... THE INTERIOR SLIDING MECHANISM FAILED FOR THE THIRD TIME IN 2 AND 1/2 YEARS. THE CHECK ENGINE LIGHT CAME ON BECAUSE THE COOLANT SENSOR FAILED, THE CAR OVERHEATED BUT THE SENSOR REGISTERED COOL. CURRENTLY AT 37,000 MILES - THE TRANSMISSION HAD TO BE TAKEN APART BECAUSE IT WASN'T SHIFTING GEARS. THE MOTOR ON THE DRIVER'S POWER WINDOW BROKE AND HAD TO BE REPLACED. THE LEFT TURN HARNESS HAD TO BE REPLACED BECAUSE THE FLASHER BROKE. WHILE THEY WERE FIXING THE TRANSMISSION THEY SOMEHOW DAMAGED THE REAR WINDOW AND THE REAR WINDSHIELD IS NOW BEING REPLACED. THE CHECK ENGINE LIGHT IS STILL COMING ON OCCASIONALLY. MERCEDES CEASED TO MANUFACTURE THIS VEHICLE IN 2005. MY DAUGHTER SPOKE TO THE REGIONAL REP., HE WAS UNRESPONSIVE, RUDE AND HUNG UP ON HER. I HAVE LOST CONFIDENCE IN THIS VEHICLE AND I HAVE EVERY REASON TO BELIEVE THAT IT WILL CONTINUE TO BREAK DOWN AND JEOPARDIZE MY DAUGHTER'S SAFETY. THE ENGINE COULD BREAK DOWN BECAUSE OF A DEFECTIVE SENSOR THAT THEY CANNOT SEEM TO FIX. THE INCIDENT DATE THAT FOLLOWS IS THE DATE OF THE MOST RECENT PROBLEM .. THE TRANSMISSION AND THE REAR WINDOW. *NM

I OWN A 2002 MERCEDES BENZ C320 WITH LESS THAN 55,000 MILES. ON SAT. AUG. 20, 2005 WHILE OPENING MY TRUNK WITH THE REMOTE I HEARD A STRANGE SOUND COMING FROM THE TRUNK ASSEMBLY. THE VERY NEXT DAY I WENT SHOPPING AND WENT TO PLACE MY ITEMS IN THE TRUNK AND HEARD THE SAME SOUND AGAIN. THIS TIME WHEN I GO TO CLOSE THE TRUNK IT WOULD NOT LATCH. I CALL MB 1-800 SERVICE, HOWEVER, THEY DIDN'T WANT TO COME BECAUSE THEY WERE NOT SURE THEY WOULD BE ABLE TO REPAIR IT AND STILL HAVE TO CHARGE ME FOR COMING. SO I THEN HAD TO TRY TO HOLD THE TRUNK DOWN WITH WHAT I HAD IN THE TRUNK WHICH WASN'T MUCH. WHILE TRAVELING ON THE FREEWAY THE TRUNK LID SPRUNG OPEN WHICH TO ME WAS VERY DANGEROUS BECAUSE I HAD TO TRY TO MANEUVER MY WAY ACROSS LANES OF TRAFFIC WITH A TRUNK LID UP BLOCKING MY VIEW. I TOOK THE CAR TO THE DEALERSHIP AND THE SERVICE GUY HIMSELF SAID HE DID NOT KNOW WHY THE ASSEMBLY BROKE. THE TRUNK IS NOT SOMETHING ONE USES EVERYDAY SO I DO NOT UNDERSTAND WHY IT BROKE ESPECIALLY CONSIDERING THE FACT THAT THE CAR IS 3 YEARS OLD. THIS SIMPLY SHOULD NOT HAVE HAPPENED. ALSO, I CHECKED THE DIFFERENT MB FORUMS AND IT APPEARS THAT OTHERS HAVE HAD SOME FORM OF PROBLEM WITH THEIR TRUNKS ALONG WITH A LAUNDRY LIST OF OTHER MALFUNCTIONS. I NOW HAVE TO PAY $ 350.00 PARTS AND LABOR FOR SOMETHING I BELIEVE IS A MANUFACTURER DEFECT.

CONSUMER EXPERIENCED VARIOUS PROBLEMS WITH 2002 MERCEDES BENZ C320.*MR *BF *NM *JB

SUDDENLY THE VEHICLE SHUT OFF, LOST POWER THAT CONTROLLED THE , BRAKES , STEERING, ETC. CONSUMER'S VEHICLE WENT INTO TRAFFIC AND STRUCK OTHER VEHICLES AT 25 MPH. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK

I LEASED A 2002 MERCEDES C32 IN DECEMBER OF 2002. ITS A DOCUMENTED FACT MERCEDES HAS BEEN EXPERIENCING A HIGH NUMBER OF DEFECT COMPLAINTS WITH THIS MODEL CAR. RECENTLY FOR ME WAS THE MOST SERIOUS.. ON DECEMBER 26TH 2004, WHILE MERGING ONTO A MAJOR HIGHWAY(I95) MY CAR'S AUTOMATIC TRANSMISSION WENT INTO NEUTRAL WHILE IN THE DRIVE POSITION. I HAD TO PULL OVER ON THE SIDE OF THE HIGHWAY PUT THE CAR INTO PARK THEN BACK TO DRIVE TO RESOLVE THE PROBLEM. I NOTIFIED MERCEDES ON 12/27, AT AN APPOINTMENT I HAD PREVIOUSLY SCHEDULED FOR OTHER PROBLEMS. MERCEDES AFTER HOLDING THE CAR FOR A WEEK DIAGNOSED IT AS A TRANSMISSION CONTROL ISSUE. I HAD TO WAIT FOUR WEEKS FOR A REPLACEMENT TO ARRIVE FROM GERMANY. IN JANUARY 2005, WHILE WAITING FOR THIS PART TO ARRIVE THE SAME INCIDENT OCCURRED WHILE MERGING ONTO THE SAME HIGHWAY THE CAR WENT INTO NEUTRAL. I AGAIN FOUND MYSELF ON THE SIDE OF THE ROAD RESOLVING THE PROBLEM.AT THE END OF JANUARY MY CAR WAS FINALLY FIXED BY MERCEDES, I RECEIVED THE CAR ON A TUESDAY. ON THE FOLLOWING SUNDAY I PULLED INTO A PARKING SPOT, PUT THE CAR INTO PARK AND TURNED OFF THE IGNITION. MY CAR JUMPED A 10 INCH HIGH CURB AND WHEN I TRIED TO GET THE IGNITION IT DID NOT RESPOND. I HAD THE CAR TOWED TO MERCEDES WHO DIAGNOSED A BROKEN TRANSMISSION PIN. I DROVE THE CAR FOR THE NEXT FEW WEEKS WHICH THE FEAR OF THE TRANSMISSION PROBLEM RECURRING. I EVENTUALLY STOPPED DRIVING THE CAR AND CONTACTED MERCEDES. I ASKED THEM TO CONSIDER TAKING THE CAR BACK, ITS HAS 8 MONTHS REMAINING ON A 3 YEAR LEASE. THEY IN TURN TOOK THE CAR FOR A WEEK DROVE IT FOR 60 MILES THEN DIAGNOSED THE PROBLEM HAS BEEN RESOLVED. IN MY RIGHT MIND I CANNOT DRIVE THIS VEHICLE FOR FEAR OF KILLING MYSELF AND OTHERS. MERCEDES HAS WASHED THEIR HANDS OF THIS SITUATION. *JB

MERCEDES BENZ C320 EXPERIENCING PROBLEMS WITH TRANSMISSION, ACCELERATOR, AND A FLUID LEAK.*MR ANSWERING 10118894 AAE 4-27-05 THE CONSUMER COMPLAINED ABOUT A VALVE NOISE, A TICKING NOISE COMING FROM THE DRIVESHAFT, IT WAS DISCOVERED THAT THE LEAK CAUSED SOME WIRES TO BECOME LOOSE WHICH CAUSED THE DRIVESHAFT TO NOISY. THE CONSUMER HEARD AN UNUSUAL NOISE WHEN HE ACCELERATED, BUT THE NOISE DECREASED WHEN HE DECELERATED, SECONDS LATER THE ACCELERATOR DID NOT RESPOND AS IF THE VEHICLE WERE IN NEUTRAL. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND THE PROBLEM WAS CORRECTED WITH THE TRANSMISSION. *JB

1. FAILURE OF DRIVER'S SIDE DOOR AND PASSENGER DOOR TO LOCK OR UNLOCK. 2. FAILURE OF DEALERSHIP TO PERMANENTLY FIX PROBLEM. IT GETS FIXED BUT IT BREAKS DOWN AGAIN. THE DRIVER'S SIDE DOOR MAY WORK; THEN IT MAY NOT WORK; THEN IT MAY WORK. 2. FAILURE OF DEALERSHIP TO PERMANENTLY FIX PROBLEM. IT IS SUPPOSEDLY FIXED WHEN I LEAVE THE DEALERSHIP - BUT IT FAILS AGAIN. IT HAS NOW FAILED AGAIN FOR THE DOOR TO BE UNLOCKED. 3. THE DEALERSHIP CORRECTS THE PROBLEM BUT IT AGAIN FAILS; NOW IT HAS FAILED TO GET DRIVER'S SIDE DOOR DOES NOT OPEN AGAIN AND I HAVE TO PHYSICALLY UNLOCK THE DOOR FOR IT TO OPEN. AND SOMETIME WHEN I AUTOMATICALLY LOCK THE DOOR BY THE TRANSMITTER; ALL THE DOORS EXCEPT MY DRIVER'S SIDE DOOR DOES NOT LOCK. THIS IS DANGEROUS SINCE IF I ENTER THE VEHICLE WITH THE ONE DOOR LEFT UNLACHED - SOMEONE CAN HIDE IN THE BACK OR ALSO IN A CRASH MY DOOR MAY OPEN UP SINCE I CANNOT LOCK THE DOOR. *JB

THE C ONSUMER STATED THE VEHICLE STALLED. THE CONSUMER TRIED TO RESTART THE VEHICLE BUT WAS UNABLE TO DO SO. THE CONSUMER CALLED FOR ROAD SIDE ASSISTANCE . THE TECHNICIAN REPLACED THE BATTERY. THE CONSUMER STARTED UP THE VEHICLE AND DROVE IT HOME. THE NEXT DAY THE VEHICLE FAILED TO START UP. THE CONSUMEER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE VEHICLE WAS PLACED ON A DIAGNOSTIC. THE DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND THE PROBLEM HAS NOT BEEN RESOLVED. PLEASE FILL IN ADDITIONAL INFORMATION. *JB

PROBLEMS WITH DEFECTIVE ABS ON 2002 MERCEDES C320.*MR THE CONSUMER REQUESTED A NEW VEHICLE AND $5000. *NM *JB

INTERMITTENTLY THE LEFT HEADLIGHT FAILED TO FUNCTION. WHEN THIS OCCURRED THE LIGHTS ILLUMINATION WAS REDUCED. SOMETIMES THERE WAS A WARNING ON THE DASHBOARD THAT INDICATED THE LIGHT WAS OUT, EVEN IF THE LIGHT WAS ON. VEHICLE WAS SERVICED BY THE DEALERSHIP 5 TIMES HEY REPROGRAMMED THE COMPUTER, CHANGED THE HEADLIGHT CONNECTION, AND ALTERED THE LIGHT BULB. TBUT FAILURE RECURRED.*AK

WHILE DRIVING 60 MPH VEHICLE STALLED. THEN, VEHICLE RESTARTED ON ITS OWN. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION NUMEROUS TIMES. MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK

CONSUMER STATED HE PURCHASED A LEMON. SINCE PURCHASING THE VEHICLE IT HAS BEEN IN THE REPAIR SHOP 4-5 TIMES AND EACH TIME AT LEAST A MONTH. THE AIR BAG LIGHT CAME ON AND WENT OFF INTERMITTENTLY. WHEN THE CONSUMER TOOK THE VEHICLE TO THE REPAIR SHOP THE AIR BAG LIGHT WENT OFF AND DID NOT COME BACK ON, THE DOORS WOULD NOT OPEN AND THE AIR CONDITIONER MALFUNCTIONED. THE MECHANIC WAS UNABLE TO RESOLVE THE PROBLEMS. THE VEHICLE WAS UNSAFE TO DRIVE. *AK THE DRIVER'S SEAT BELT WAS PROBLEMATIC, THE CIGARETTE LIGHTERS IN THE REAR DOORS WERE INOPERATIVE, THERE WAS A HESITATION UPON ACCELERATION, THE LEFT FRONT LOW BEAM LIGHT WOULD COME ON THE DISPLAY, THE VOICE OPERATION WAS HARD TO HEAR ON BOTH RECEIVING AND ANSWERING, THE BRAKES FELT SOFT, THE TRUNK SPRINGS WERE BROKEN AND WOULD NOT OPEN PROPERLY, THE CELL PHONE WAS INOPERATIVE, AND THE CHECK ENGINE LIGHT HAD COME ON. (MODEL/S500) *SC *JB

(1) NORMAL DRIVING IN SLOW TRAFFIC; (2) NOISE AND LOSS OF POWER STEERING; FEELING OF COLLAPSE OF RIGHT FRONT LIKE FLAT TIRE;CONTINUED TO DRIVE SLOWLY; COMPUTER MESSAGE-ELECTRIC DE-STABILIZER NOT LOCATED; PARKED AND CALLED TOW COMPANY; TOW TRUCK DRIVER PUT CAR IN REVERSE TO ENABLE TOWING; RIGHT WHEEL COLLAPSED WITH TIE ROD PROJECTING OUT; (3) A. STEERING ANGLE SENSOR,R&R; B. FSSB SERVICE; C. TIE ROD ENDS LEFT AND RIGHT REPLACED; D. FRONT STABILIZER BAR RUBBER BUSCHING AND LINKS AND THREAD HOLD FOR STABILIZER BAR BOLTS REPLACED. *JB

THE PROBLEM: WHEN APPLYING PRESSURE TO THE GAS PEDAL, NO RESPONSE IS EXPERIENCED IN THE CAR INITIALLY. THIS CAUSES THE DRIVER TO DEPRESS THE GAS PEDAL MORE AGGRESSIVELY TO GET THE CAR TO RESPOND. WHEN IT DOES RESPOND, IT ACCELERATES EXTREMELY FAST. I HAVE HAD TWO NEAR ACCIDENTS BECAUSE OF THIS CONDITION. AS A DRIVER, YOU MUST THROTTLE THE CAR AGGRESSIVELY TO FEEL CONFIDENT THE CAR WILL ACCELERATE TO GET MOVING. THE STATED PROBLEM HAS EXISTED SINCE PURCHASING THIS CAR NEW IN JULY 2002. I HAVE REPORTED THE PROBLEM TO THE DEALER (PARK PLACE MOTOR CARS) AND ASKED THAT IT BE CORRECTED ON 2 DIFFERENT OCCASIONS. I'VE HAD NO POSITIVE RESPONSE AND CONSEQUENTLY THE CONDITION EXISTS TODAY. *LA

AFTER DRIVING THE CAR 90 MILES ON THE HIGHWAY, I WAS IN LOCAL TRAFFIC ABOUT TO MAKE A LEFT TURN WHEN THE CAR STALLED. I NEEDED TO RESTART THE CAR BEFORE IT WOULD RUN BRIEFLY AND THEN STALL AGAIN. IT KEPT STALLING IN TRAFFIC BEFORE I COULD PULL OVER AND HAVE IT TOWED IN FOR SERVICE. *JB

WHILE DRIVING 60 MPH VEHICLE STALLED. THE CONSUMER MANAGED TO RESTART THE VEHICLE ON ONE OCCASION, BUT HAD THE VEHICLE TOWED THE SECOND TIME. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

IN OCTOBER OF 2001, I PURCHASED A NEW (2002) MERCEDES BENZ C-240. IT CAME EQUIPPED WITH GERMAN MADE CONTINENTAL CONTOURING TIRES. IT IS WITH THESE TIRES THAT I AM EXPERIENCING A PROBLEM. I HAVE 19,000 MILES ON THE CAR AND ALREADY HAVE HAD TWO SLOW LEAKS IN TWO DIFFERENT TIRES (PASSENGER SIDE FRONT/REAR). THE FIRST TIRE LEAKED (AT ABOUT 17,000 MILES) BUT ABLE TO BE PATCHED. WHEN I BROUGHT THE SECOND TIRE INTO AN STS TIRE DEALER, I NOTICED THAT THEY SOLD CONTINENTAL TIRES. SINCE I HAD THE TWO PROBLEMS, I ASKED THE MANAGER IF THEY SOLD MANY CONTINENTAL TIRES AND EXPLAINED MY EXPERIENCES (IN BOTH CASES THE TIRES HAD NAILS, OR SIMILAR METAL, EMBEDDED IN THEIR TREAD). AGAIN, IN THE FIRST INSTANCE, THE TIRE WAS REPAIRED. IN THE SECOND INSTANCE, THE DAMAGE WAS TOO CLOSE TO THE SHOULDER OF THE TIRE AND COULD NOT BE PROPERLY PATCHED. I HAD TO PURCHASE A NEW TIRE. HERE IS MY CONCERN. THE STS MANAGER, ASKED ME IF MY TIRES WERE FACTORY TIRES. I INDICATED THAT THEY WERE THE ONES THAT CAME WITH THE (NEW) CAR. HE INDICATED THAT FACTORY TIRES ARE TYPICALLY MADE TO THE SPECIFICATION OF THE AUTO MANUFACTURER, NOT THE TIRE MANUFACTURER. HE EXPLAINED THAT BECAUSE THE AUTO MAKER ORDERS TIRES IN SUCH QUANTITY, THEY CAN SET THEIR PRICE. IN MOST CASES, FOR THE TIRE MANUFACTURER TO BE ABLE TO MEET THAT PRICE, THEY NEED TO ADJUST THE COMPOSITE FORMULA OF THE TIRE -- ESSENTIALLY MANUFACTURING INFERIOR TIRES. THIS WAS HIS EXPLANATION OF WHY I MIGHT BE EXPERIENCING PROBLEMS WITH MY FACTORY TIRES. HE FURTHER INDICATED THAT TIRES SOLD TO TIRE RETAILERS ARE MANUFACTURED TO THE TIRE MAKERS' STANDARDS AND WILL PROVIDE A MUCH LONGER USEFUL LIFE (HE INDICATED 60,000 + THOUSAND MILES FOR THE CONTINENTAL CONTOURING TIRE I JUST PURCHASED TO REPLACE MY ORIGINAL EQUIPMENT TIRE). THE KICKER IS THAT CONTINENTAL DOES NOT WARRANTY THEIR TIRES AGAINST ROAD HAZARDS! IF HIS EXPLANATION ABOUT FACTORY TIRES IS TRUE, THIS IS VERY DISTURBING AND I BELIEVE THAT CONSUMERS HAVE A RIGHT TO KNOW.

THE 1ST INCIDENT; MY MERCEDES C240 WAS ONLY 2 MONTHS NEW. 2ND INCIDENT AT 10.5 MOS, 3RD: EXACLTY 1 YEAR, 4TH: 1 YR/3 WKS, 5TH: 13 MOS. ALL 5 TIMES THE CAR EXPERIENCED THE SAME EXACT DYING OUT OF THE ENGINE WHILE DRIVING ON THE FREEWAY, RESULTING IN LOSS OF POWER STEERING, & BRAKES. 3 OF THE 5 INCIDENTS THE CAR WOULD NOT START & REQUIRED A TOW TO THE DEALER, HAVING THE DEALERS WORK ON THE CAR ONLY TO HAVE THE CAR DIE OUT AGAIN. BIGGEST COMPLAINT BESIDES MINE, MY CHILDREN, & OTHER FELLOW FREEWAY TRAVELERS LIVES BEING IN DANGER IS THE LACK AND DISRESPCTFUL ATTITUDE OF THAT FROM MERCEDES BENZ'S CUSTOMER SERVICE.

WHEN DRIVING 15 MPH VEHICLE WAS INVOLVED IN A COLLISION. 15 SECONDS LATER, VEHICLE CAUGHT ON FIRE. DUE TO SEVERE FIRE DAMAGE VEHICLE WAS A TOTAL LOSS. *AK

VEHICLE FIRE WITH 2002 MERCEDES BENZ C230.*MR CONSUMER NOTED FOUR FACTUAL ERRORS WITH THE REPORT PROVIDED TO MERCEDES-BENZ CORPORATE OFFICE. THE CONSUMER CORRECTED THE FACT THAT THERE WAS DAMAGE BENEATH THE CARPET AREA AND THE IDLE TEST THAT WAS PERFORMED WAS IRRELEVANT. THE CONSUMER STATED EXCESS HEAT CAUSED OR CONTRIBUTED TO THE FIRE IN THE TRUNK OF THE VEHICLE. *PH *JB

WHILE DRIVING AT UNDETERMINED SPEED BRAKE LINE LOW LIGHT ILLUMINATED ON THE DIGITAL DASHBOARD. CONSUMER PULLED OVER, AND EXITED THE VEHICLE. FRONT END OF THE VEHICLE CAUGHT ON FIRE 5 MINUTES LATER. AFTER INSPECTION OF THE VEHICLE BY THE MANUFACTURER/DEALERSHIP, THEY WERE UNABLE TO LOCATE WHERE THE FIRE ORIGINATED FROM.*AK

HAVE 2002 MERCEDES C 230 COUPE, 18000 MILES, ORIGINAL OWNER. HAD FLAT TIRE, RIGHT REAR, NO PUNCTURE NOTED BY TIRE REPAIR SHOP. SHOP STATED TIRES ALMOST TOTALLY WORN, WITH 2/32 TREAD ON RIGHT REAR AND 4/32 ON LEFT REAR, BOTH CENTER TREAD MEASUREMENT. FRONT TIRES A LITTLE BETTER. MICHELIN TIRES. BUT FOR INCIDENTAL FLAT TIRE WOULD NEVER HAVE THOUGHT TIRES NEEDED TO BE REPLACED AT 18000 MILES OR PROBABLY MUCH SOONER THAN THAT. NEEDLESS TO SAY, DEALERSHIP STATES NO WARRANTY ON TIRES. HAD ROUTINE SERVICE AND NOTED VEHICLE HAS ALWAYS PULLED TO RIGHT AND HAS HAD HARD POUNDING NOISE WHEN GOING OVER SLIGHTEST BUMP. DEALER STATED NO PROBLEMS NOTED IN PULLING TO RIGHT OR IN THE POUNDING NOISE. SINCE FLAT TIRE, VEHICLE HAS BEEN AT DEALERSHIP AND HAS HAD STABILIZER BAR CONNECTING LINKS, TORSION ROD REPLACED. PROBABLY SHOULD HAVE BEEN REPLACED LONG AGO. QUESTION WHETHER DEFECTIVE STABILIZER BARS CAUSED TIRES TO WEAR MUCH FASTER. NO INDICATION FROM DEALERSHIP. BELIEVE MERCEDES BENZ SHOULD BE PLACED ON NOTICE OF CONDITION. CONSEQUENCES COULD HAVE BEEN DISASTROUS. MERCEDES BENZ AND/OR MICHELIN SHOULD ADVISE OF POTENTIAL LOW LIFE EXPECTANCY OF THEIR TIRES. TIRE SIZE, ORIGINAL EQUIPMENT 225/45 ZR 17 91Y. *AK

THE CONSUMER'S VEHICLE IGNITED AND CAUGHT FIRE DUE TO CONTENTS NEXT TO VEHICLE IGNITING. *MR THE DEALER, WHERE THE VEHICLE WAS TOWED TO SUGGESTED THE CAUSE OF THE FIRE WAS DUE TO "FIX A FLAT." THE MANUFACTURER REPRESENTATIVE AND THE FIRE DEPARTMENT, DETERMINED THE FIRE STARTED DUE TO THE EXHAUST SYSTEM WHICH WAS DIRECTLY UNDER THE AREA THAT BURNED. *SCC *JB

CONSUMER STATES THAT WHILE DRIVING THE VEHICLE THE ABS LIGHTS WOULD COME ON. DEALER NOTIFIED.*AK

ENGINE FAILS IN TRAFFIC AND STOPS, STARTS BACK UP IMMEDIATELY. I HADN'T REPORTED EARLIER CASES BECAUSE I ASSUMED IT WAS ME GETTING USE TO A NEW CAR. THIS IS A STANDARD TRANSMISSION VEHICLE WITH SIGNIFICANTLY DIFFERENT GEARING THAN I AM USE TO. *NLM

THE CAR STALLED ON ME TWICE. ONE TIME ON THE HIGHWAY GOING 65 M/H. THE ENGINE COMPLETELY SHUT OFF AND CAME BACK ON. THE SECOND TIME ON A STREET ROAD GOING 25M/H. THE DEALERSHIP CHECKED IT BOTH TIMES AND THEY SAID THE COMPUTER SHOWS NO MALFUNCTIONS AND THEY CAN'T FIGURE OUT THE CAUSE. HORRIBLE EXPERIENCE.

WHILE MAKING LEFT OR RIGHT TURNS THE VEHICLE MADE A CRUNCHING NOISE IN THE INTERIOR OF THE VEHICLE. THE VEHICLE HAS BEEN TAKEN TO THE DEALER FOR REPAIRS (MERCEDES BENZ CLK55AMG 2002). *NLM

WHEN THE CONSUMER ATTEMPTED TO STOP THE VEHICLE, THE BRAKE PEDAL BECAME STUCK. *JB

DEPLOYED AIRBAGS INJURE 2 PA. FIREFIGHTERS DAVE SOMMERS, STAFF WRITER APRIL 24, 2003 EDGELY, PA. FIREFIGHTERS FACE A LOT OF HAZARDS EVERY TIME THEY SUIT UP. BUT THEY DON'T EXPECT TO BE STRUCK BY AUTOMOBILE AIRBAGS SUCH AS WHAT OCCURRED ON TUESDAY WHEN EDGELY FIRE COMPANY FIREFIGHTERS RESPONDED TO A CAR FIRE IN THE 3M INDUSTRIAL PARK IN BRISTOL TOWNSHIP. IN FACT, OFFICIALS SAID ANDY TAGGART, 25, WAS KNOCKED OUT WHEN THE DRIVER-SIDE AIRBAG ON A 2002 MERCEDES BENZ INEXPLICABLY DEPLOYED AS THE VETERAN FIREFIGHTER WAS CHECKING THE DASH FOR DAMAGE. A SECOND FIREFIGHTER, RYAN FLANAGAN, 18, WAS SLIGHTLY INJURED WHEN HE WAS STRUCK IN THE HEAD BY A PARTIALLY DEPLOYING AIRBAG AS HE WAS CHECKING THE RIGHT SIDE OF THE FRONT DASH, OFFICIALS SAID. BOTH WERE RUSHED TO ST. MARY MEDICAL CENTER IN LANGHORNE WHERE THEY WERE KEPT FOR OBSERVATION AND THEN RELEASED EARLY YESTERDAY. FLANAGAN SAID EDGELY RESPONDED TO THE FIRE SCENE AROUND 9:38 P.M. AFTER LEARNING THAT A 2002 MERCEDES BENZ WAS ON FIRE IN FRONT OF A&Z AUTOMOTIVE ON MANNING BOULEVARD. WHEN FIREFIGHTERS ARRIVED, THEY SAW SMOKE COMING FROM UNDER THE DASH AND BEGAN TO GET THE SITUATION UNDER CONTROL. THE DRIVER SIDE AIRBAG BLEW WITH SUCH FORCE IT KNOCKED TAGGART UNCONSCIOUS WHILE THE PASSENGER SIDE BAG, WHICH ONLY PARTIALLY DEPLOYED, STRUCK A GLANCING BLOW OFF THE SIDE OF RYAN FLANAGAN'S HEAD. BOTH FIREFIGHTERS WERE WEARING HELMETS, WHICH LIKELY SAVED THEM FROM FURTHER INJURY. AEROSTAR, THE SECURITY COMPANY WHICH ELECTRONICALLY MONITORS LUXURY CARS SUCH AS THE MERCEDES, HAD AUTOMATICALLY CALLED 911 WHEN IT DETECTED A FIRE UNDER THE DASHBOARD. THE AEROSTAR SYSTEM ALSO AUTOMATICALLY UNLOCKED THE CARS DOORS AND CONTACTED THE OWNER, WHO WAS NOT WITH THE VEHICLE AT THE TIME. THE FIRE INSIDE THE MERCEDES WAS EXTINGUISHED BEFORE IT COULD CAUSE MUCH DAMAGE. *NLM

THE VEHICLE WAS EQUIPPED WITH A SAFETY FEATURE WHICH AUTOMATICALLY REDUCES THE SPEED OF THE VEHICLE TO 20-30 MPH WHEN VARIOUS SENSORS DETECT SOME SORT OF MECHANICAL DIFFICULTY. WHILE THE CONSUMER WAS DRIVING ABOUT 60 MPH THE SAFETY FEATURE ACTIVATED AND THE VEHICLE SPEED WAS REDUCED. THE DRIVER WAS FORCED TO PULL OVER AND THE VEHICLE WAS TOWED TOT HE DEALER. I WAS LATER DETERMINED THAT A FAULTY ESP CONTROL MODULE SENT A FALSE WARNING TO THE SYSTEM THAT MADE THE VEHICLE REDUCE SPEED. THE CONSUMER FEELS THIS FEATURE WAS DESIGNED POORLY AND THAT IT SHOULD BE DESIGNED SO IT COULD BE MANUALLY OVERRIDDEN (MERCEDES BENZ S430 2002). *MR *SCC *NLM

MY 2002 MERCEDES BENZ CLK 430 CABRIOLET (YOUR WEB SITE DOES NOT LIST THIS MODEL OR THE CLK 55) HAS A WARPED REAR SUB-FRAME AND THERE WAS NO INCIDENT TO CAUSE THIS. THE DEALER TOLD ME THE CAR WAS NOT SAFE TO DRIVE AND CHARGED 3000 TO FIX! *NLM

3/03 WITHIN 3 MONTHS OF PURCHASING MY 2002 C-240, THE AIR CONDITIONING STOPPED WORKING, FUEL GAUGE FAILED, HEADLIGHT WASHER BROKE, AND ONE OF THE VENTS ON THE DASH FELL APART. TOOK IN FOR SERVICE AND WAS GIVEN ANOTHER 2002 C-240, AND WHILE DRIVING THE LOANER CAR IN THE MOUNTAINS, IT BEGAN DOWN SHIFTING ITSELF AND THERE WAS NO POWER. CAR WOULD COME TO COMPLETE STOP AND THEN WOULD START MOVING AGAIN. HAPPENED 6 TIMES. MERCEDES DEALER THOUGHT WAS ISOLATED INCIDENT. I FELT IT WAS VERY SERIOUS AS I WAS ON INTERSTATE WHEN IT WOULD SUDDENLY STOP IN TRAFFIC. COULD HAVE CAUSED A VERY SERIOUS ACCIDENT. 4/03 AIR CONDITIONING NOT WORKING AGAIN. *NLM

PROBLEMS BEGAN AT 10,000 MILES AUG 2002. BROUGHT CAR TO DEALERSHIP 3 TIMES SINCE OCT 2002 AND DEALERSHIP SAY THEIR DIAGNOSTIC TESTS SHOW NO PROBLEM AND THE STALLING/ROUGH IDLE IS NORMAL. THEY CAN'T FIND ANY ISSUES. *JB CAR STALLS (DEPENDING ON THE WEATHER)- WORSE ON HUMID DAYS, BUT EVERYDAY RUNS REALLY ROUGH UPON START UP. 50% OF THE TIME WILL COMPLETELY STALL. OTHER 50% IF I GAS THE CAR, IT RUNS REALLY ROUGH, BUT GETS ME OUT OF MY DRIVEWAY. CAR ROUGHLY SWITCHES TO DRIVE. VERY LITTLE POWER WHEN SWITCHING TO DRIVE AND DRIVING DOWN THE ROAD. THE CAR REDLINES UNTIL I GET TO ABOUT 20 MPH AND DOESN'T SEEM TO SWITCH TO SECOND (I HAVE AN AUTOMATIC) UNTIL I GET TO 20-25. POWER STEERING IS NOT WORKING ON COLD DAYS- VERY DIFFICULT TO TURN WHEEL UNTIL CAR GETS WARMED UP. EVEN ON DAYS WHEN ITS 40 DEGREES F. ON SEVERAL OCCASIONS WHEN IT HAS BEEN COLDER THAN 15 DEGREES, THE STEERING WHEEL IS COMPLETELY UPSIDE DOWN AND YOU WOULD THINK THE CAR WOULD NOT DRIVE STRAIGHT- IT DOES!- WHICH MEANS THE STEERING WHEEL AND POWER STEERING IS NOT WORKING OR MY CAR WOULD NOT BE GOING STRAIGHT. THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT AND I HAVE NO IDEA WHICH WAY MY TIRES ARE FACING! THE WORST AND MOST DANGEROUS PART OF THIS IS: ON 4 OCCASIONS SINCE DECEMBER 2002 UNTIL FEBRUARY 2003, WHILE DRIVING ON HIGHWAY AT APPROX 55 MPH, WENT OVER A SLIGHT BUMP IN THE ROAD AND COMPLETELY LOST POWER IN THE VEHICLE AND ALL WARNING LIGHTS (EVERY SINGLE ONE) CAME ON. CAR IMMIDIATELY HALTED TO ABOUT 3 MPH, THE CAR BEHIND ME ALMOST RAREENDED ME. I HAD MY FOOT ALL THE WAY DOWN ON THE GAS (I WAS IN THE MIDDLE OF THE ROAD) AND THE POWER CAME BACK ON WITHIN 30 SECONDS, AND I ALMOST RARE-ENDED THE CAR IN FRONT OF ME WHEN MY CAR SURGED FORWARDED.

WHILE DRIVING MY C-240 BETWEEN 30 & 60 MPH I CAN FEEL A VIBRATION ON THE SHIFT LEVER & THE STEERING WHEEL & IF PUT MY HAND ON TOP OF THE INSTRUMENT PANEL. YOU CAN SENSE THE VIBRATION AROUND YOU. IT SEEMS TO COME FROM THE POWER TRAIN, VIA DRIVE SHAFT, TRANS. OR DIFFERENTIAL, THE DEALER REPLACED & BALANCED ALL FOUR TIRES, AND IT I THUOGHT IT WAS CORRECTED BUT THE PROBLEM STILL PERSITS SOMETIMES IT IS MORE NOTICIBLE THAN OTHERS, I TOOK THE CAR BACK TO THE DEALER TO HAVE IT CHECKED OUT BUT ON A TEST DRIVE THE SERVICE MAN SAID HE CAN'T FEEL ANYTHING WRONG & THAT IT MIGHT BE ME....

ESP & BAS WARNING MESSAGES APPEARED ON THE MESSAGE SCREEN TWICE, ONCE ON 1-20-03 & AGAIN ON 1-27-03, THE FIRST TIME DEALER SAID IT CAN HAPPEN IF YOU DIDN'T TIGHTEN THE GAS CAP. ON BOTH OCCASIONS, THE MESSAGES WERE GONE THE NEXT DAY. ON 1-27-03 I CALLED RALLYE MOTORS TO TELL THEM & I HAVE AN APPT FOR MARCH 10, 2003.

THE CONSUMER STATES THAT WHILE DRIVING ONTO A RAMP, THE ELECTRONIC STABILITY PROGRAM HAD FUNCTION ERRATICALLY. THE CONSUMER APPLIED THE RIGHT REAR BRAKES CAUSING THE VEHICLE TO DRIVE INTO THE CURB. THE CONSUMER FEELS THAT THIS DEFECTIVE PART IS LIFE THREATENING. SCC

THE C230 COUPE SHUT OFF WHILE ON HIGHWAY

WHILE DRIVING VEHICLE WOULD SHAKE IN THE REAR, AND THERES A WHISTLING NOISE. TOOK TO DEALER AND THEY REPLACED DIFFERENTIAL TO STOP THE WHISTLING. SHAKING IS STILL OCCURING. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

WHILE DRIVING, CONSUMER MADE A RIGHT TURN ONTO A RAMP. THE VEHICLE SLID WHICH CAUSED THE ESP (ELECTRONIC STABILITY PROGRAM)TO ENGAGE WHICH RESULTED IN VEHICLE HITTING INTO THE CURVE AND DAMAGING THE FRONT AND REAR LEFT VEHICLE SUSPENSION. TS THERE IS A GLITCH IN THE ESP SYSTEM. WHEN BRAKING THE ESP KICKS IN AS IF THE VEHICLE IS SLIDING WHEN IT IS NOT. THIS IS WHAT CAUSED THE VEHICLE TO CRASH INTO THE CURB INSTEAD OF BRAKING AS INTENDED. *JG

ENGINE STALLED (QUIT RUNNING) WHILE TRAVELING ON THE INTERSTATE AT APPROX. 62 MPH. THE CRUISE CONTROL HAD BEEN ENGAGED AND I BRAKED MODERATELY TO SLOW THE VEHICLE DOWN WHEN THE ENGINE DIED. I MANAGED TO PULL THE VEHICLE TO THE SHOULDER OF THE ROAD AND ATTEMPTED APPROX 4 - 6 TIMES TO RESTART. THE ENGINE FIRED BUT WOULD NOT RUN. FINALLY, AFTER APPROX. 30 SECONDS THE ENGINE FIRED AND I WAS ABLE TO DRIVE AWAY. THE PROBLEM HAS BEEN REPORTED TO THE DEALER BUT THE DEALER HAS NOT CONTACTED ME YET TO SCHEDULE A SERVICE APPOINTMENT. THIS IS A VERY DANGEROUS SITUATION THAT NEEDS IMMEDIATE ATTENTION BY MERCEDES TO CORRECT. DT

THE DRIVERS SEAT FAILS TO RETURN TO THE PRESET MEMORY POSITION. WHEN INSERTING THE KEY INTO THE IGNITION, CONSUMER NOTICED THAT THE SEAT WOULD NOT STOP AT THE PRESET SETTING. *JG

THE PASSENGER SIDE REAR VIEW MIRROR FAILS TO RETURN TO THE PRESET MEMORY POSITION. *JG

I HAVE TAKEN MY VEHICLE IN FOR REPEATED REPAIR: 1-7-02 TO 1-14-02, 2-14-01 TO 2-19-02, 3-4-02 TO 3-7-02, 5-2-02 TO 5-3-02, 5-21-02 TO 5-28-02, AND THE DEALER HAS NOT FIXED THE PROBLEM WITH THE CAR SHUTTING OFF ON ME. THERE IS AN ELECTRICAL PROBLEM, BECAUSE THE CAR WUILL SHUT OFF ON THE HIGHWAY, IN TRAFFIC, GOING UP A HILL, THEN THE DASHBOARD WILL LIGHT UP, MENTIONING SYSTEM FAILURE. I HAVE USED THE SOS BUTTON IN MY CARE REPEATEDLY TO GET HELP, BUT THAT IS STILL NOT GOOD ENOUGH. I HAVE ALSO CONTACTED MERCEDES BENZ USA, AND MERCEDES IN STUTTGART GERMANY. I HAVE PUT THEM ON NOTICE TO PURCHASE THE CAR BACK FROM ME, AND THEY HAVE A WEEK AND A HALF LEFT TO RESPOND. I TRY TO NOT TO DRIVR THE CAR A LOT, WHICH DEFEATS THE PURPOSE OF PURCHASING A NEW VEHICLE, BUT FRANKLY, I AM SCARED THAT SOMETHING MIGHT HAPPEN, BECAUSE IT HAS SHUT OFF ON ME ON I75 GOING 60 PLUS MILES AN HOUR. IT IS CERTAINLY A SAFETY HAZARD.*AK

INITIALLY THE ENGINE FAILED AND THE CAR LOST POWER, IN TRAFFIC, DURING A TURN. THE CAR WOULD NOT RESTART IMMEDIATELY, AND THE ELECTRONIC MESSAGE CENTER INDICATED THERE WAS "NO MALFUNCTION" OCCURRING. UPON ARRIVAL AT MY DESTINATION THE ENGINE FAILED AFTER BEING PLACED IN PARK, AS I CONSIDERED BACKING INTO THE DRIVEWAY. THE DEALER HAS INSPECTED THE CAR AT LEAST 4 TIMES ON 3 DIFFERENT DAYS, AND CAN OFFER NO EXPLANATION FOR THIS DEFECTIVE PERFORMANCE.*AK

VEHICLE HAS EXPERIENCED ONE FLAT TIRE AND ONE BLOWOUT, NO TIRE INFORMATION GIVEN, CONSUMER STATES THAT THE VEHICLE SHAKES WHEN DRIVING OVER 60 MPH. *SLC

THE VEHICLE WOULD START AND THEN STALL, DEALER REPLACED BOTH FUEL LEVEL SENSORS, CONSUMER ALSO STATES THAT THE VEHICLE DOES NOT HAVE THE POWER IT USED TO EVEN WHEN THE ACCELERATOR IS PRESSED ALL THE WAY. *SLC

CONSUMER WAS INFORMED THAT THE BRAIN OF THE VEHICLE HAD GIVEN OUT, CAUSING CONSUMER TO HAVE TO DRIVE 30-40 MPH ON THE INTERSTATE, VEHICLE ALSO SEEMS TO HAVE A POSSIBLE ELECTRICAL PROBLEM, THE INTERIOR LIGHTS BLINK, THE INTERIOR MIRROR LIGHTS WORK INTERMITTENTLY, THE RADIO WILL TURN ON WHEN THE KEY IS NOT IN THE IGNITION AND AT TIMES THE SUNROOF WILL NOT CLOSE. *SLC

CONSUMER STATES THAT THE VEHICLE OVERHEATED. *SLC

WHILE DRIVING AT 85 MPH VEHICLE SHUTDOWN WITHOUT ANY WARNING, IT STARTED BACK UP AFTER 5 SECONDS, THEN SHUT OFF AGAIN. HAD VEHICLE TOWED. CONTACTED DEALER.CAUSE UNKOWN.*AK *YH

VEHICLE STALLS AND HESITATES AT ANY SPEED. VEHICLE HAS BEEN TAKEN TO DEALER NUMEROUS TIMES, DEALER REPLACED FUEL PUMP. BUT, IT DID NOT SOLVE THE PROBLEM.*AK WHEN THE PROBLEM FIRST REVEALED ITSELF IT WOULD ONLY STALL WHEN PULLING OUT INTO TRAFFIC. IT PROGRESSED TO THE ENGINE STOPPING COMPLETELY WHILE DRIVING SPEEDS OF 25 MPH OR MORE. THE FUEL PUMP HAS BEEN REPLACED TWICE. THE SUNROOF SHADE IS NOT OPENING PROPERLY. THE TRIM WAS REPAIRED. *JG

WHILE STARTING VEHICLE THERE IS CONSTANT VIBRATION UNTIL VEHICLE HAS HEATED UP APPROXIMATELY 20 MINUTES. DEALER HAS BEEN NOTIFIED, MECHANIC HAS NOT FOUND WHAT WAS CAUSING THE PROBLEM. WHILE IN REPAIR DEALER PROVIDED SEVERAL RENTAL CARS TO CONSUMER, AND ALL OF THE RENTAL CARS WERE EXPERIENCING THE SAME PROBLEM. *AK

CONSUMER STATED SOON AFTER PURCHASING VEHICLE, HE NOTICED A DESIGN FLAW, A BLIND SPOT BETWEEN THE REAR WINDOW AND THE TWO BACK SIDE WINDOWS, THE BLIND SPOT IS SO WIDE AND LONG THAT ONE CAN NOT SEE A VEHICLE IN THE NEXT LANE.(MERCEDES BENZ C230K 2002)*JB

XENON HEADLAMPS BLIND ONCOMING DRIVERS. THEY SHOULD BE BANNED !!!!*AK

THESE NEW HEADLIGHTS ON NEW IMPORT CARS BLIND ME AT NIGHT. APPROACHING FROM AHEAD OF FROM THE REAR. SOMETHING MUST BE DONE TO ELIMINATE THIS POTENTIAL HAZARD FOR THE AFFECTED DRIVERS. PLEASE HELP US. THANKS.*AK

THE CAR HAS BEEN BACK TO THE DEALER 4 TIMES AND ALIGN 3 TIMES ALSO TIRES HAVE BEEN REPLACED AND ROTATED. OTHER 3 CARS OF THE SAME KIND HAVE BEEN TESTED AND ALL THREE HAVE THE SAME PROBLEM.*AK(TIRESIZE: 205/55/16)

CONSUMER STATES THERE ARE PROBLEMS CONCERING THE ESP AND BAS SYSTEMS WARNING MESSAGES THAT ARE APPEARING ON THE MONITOR, WHEN TRAVELING AT A MODERATE RATE OF SPEED IN A STRAIGHT LINE, THE VEHICLE LOSES ALL POWER ALONG WITH BRAKING SENSATION.*JB

CONSUMER STATES THE CUP HOLDER IN THE CENTER CONSOLE WILL NOT RETRACT.*JB

CONSUMER STATES THERE ARE PROBLEMS CONCERING THE ESP AND BAS SYSTEMS WARNING MESSAGES THAT ARE APPEARING ON THE MONITOR, WHEN TRAVELING AT A MODERATE RATE OF SPEED IN A STRAIGHT LINE, THE VEHICLE LOSES ALL POWER ALONG WITH BRAKING SENSATION. (MERCEDES BENZ C-240)*JB

DRIVERS SIDE AND PASSENGER SIDE AIRBAGS FAILED TO DELPOY DURING A FOURTY-FIVE PER HOUR FRONT COLLISION, DEALER HAS YET TO BE CONTACTED.*AK CONSUMER STATED THE TEL-AID ALSO FAILED TO OPERATE, IN WHICH IT WAS UNABLE TO BRAKE THE VEHICLE.*SLC

VEHICLE WOULD WANDER TO RIGHT WHEN DRIVEN. VEHICLE BEEN IN DEALER SHOP ON FOUR OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK

THERE IS A BLIND SPOT IN REARVIEW MIRROR. WHEN BACKING OUT OF A PARKING SPACE BLIND SPOT HAS NEARLY CAUSED A COLLISION. PLEASE GIVE ANY FURTHER DETAILS.*AK

WHILE DRIVING VEHICLE THROUGH A PUDDLE, THAT WAS ABOUT 3-5 INCHES HIGH, VEHICLE SUDDENLY STALLED.*AK