WBXPC9C44AWJ361902010 BMW X3xDrive30i

The contact owns a 2010 BMW X3. The contact stated that after the dealer had performed the recall repair of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling); the vehicle experienced a significant rough idle, and abnormal whistling and squealing sounds were coming from the engine while the contact was driving from the dealer parking lot. The contact drove back to the dealer, where it was diagnosed that the new PCV valve cover gasket had caused a vacuum leak. The dealer related the failure to the recall remedy. The dealer charged a fee for the repair. The contact declined to pay the fee because the recall repair was the cause of the failure. The contact stated that the vehicle had not experienced a failure before the recall repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 119,940.

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, several unknown warning lights illuminated, and the vehicle was shuddering. The contact stated that the failure persisted while driving, and the vehicle decelerated unintendedly on several occasions. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The contact also stated that the vehicle made an abnormal rattling while the engine revved between 2000-3000 RPMs. Additionally, the contact stated that the vehicle stalled on cold idles. The contact was able to restart the vehicle. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2010 BMW X3. The contact stated that while driving at various speeds and while the vehicle was idling, there was an abnormal rattling sound coming from the vehicle. The check engine light warning light was illuminated. Additionally, the vehicle hesitated while depressing the accelerator pedal. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had stalled and lost motive power while driving. The vehicle was not diagnosed or repaired. The failure mileage was 130,000. VIN tool confirms parts not available.

BMW is not addressing this recall in a timely manner. The history makes me think they're intentionally stalling the process and allowing customer engines to fail, reducing repair loads on their service centers. This VANOS bolt issue has been well-known and wide-spread for over a decade (see [XXX] for example), and BMW has been selectively recalling very narrow ranges of engines over this period. Now, they are claiming that parts are unavailable for this recall issued in Oct 2023 - 6 months ago. When I called their corporate office, they claimed parts should be available "any day now. 7-10 at the most," with no further explanation. My engine could blow up on the road at any moment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine And Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.  

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER: This recall involves an engine component known as the Positive Crankcase Ventilation (PCV) valve heater. The PCV valve heater may not have been produced to specifications which could lead to a short circuit. Safety Risk: Should a short circuit occur, the PCV valve heater could overheat, lead to smoldering, and possibly start melting. In extremely rare cases, this could increase the risk of a fire. The recall has been going on for six months and still as of today there is no remedy. I refuse to drive a vehicle that I'm currently still paying for or put myself and family at risk at the expense of the manufacture causing this issue and not having a solution for such a long time period.

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2010 BMW X3. The contact stated while driving 55 MPH, there was an abnormal growling sound coming from the engine. There were no warning lights illuminated. The contact stated that the abnormal sounds intensified while depressing the accelerator pedal and would stop when the vehicle was idling. The dealer was notified of the failure and advised the contact to stop driving the vehicle. The contact veered to the side of the road. The vehicle was towed to the dealer where it was diagnosed that there were bolts missing from the camshaft and in the engine compartment. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they would not cover the repair of the vehicle under an extended warranty as the failure did not occur within 10 years of owning the vehicle. The failure mileage was approximately 102,500.

Since purchasing the vehicle (prior to the March 2022) recall, I have smelled a burning smell coming from the engine. I have spent thousands of dollars attempting to get rid of the smell. Come to find out it is due to the PCV valve. I have contacted BMW who informed me that there is a "RUMOR" that the remedy is in the works. A rumor? A neighbor who also owns/owned a BMW had their vehicle blow up in the driveway. I am VERY concerned for my safety and BMW has offered no help.

The contact owns a 2010 BMW X3. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2010 BMW X3. The contact stated that the vehicle was leaking an unknown fluid from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic; however, the diagnostic result was unknown. The vehicle had not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

No warnings. The car started smoking while driving down the interstate. Lost electrical and brakes at around 30 mph while trying to stop. My daughter had to roll out of the car while moving because my brakes wouldn’t stop. Finally slammed in park. Car was totaled.

THE DRIVER'S SEAT HEATER MALFUNCTION. THE SEAT OVER HEATED AND A HOLE WAS CREATED AS A RESULT OF BURN ON TOP OF THE COIL.

I HAVE A 2010 BMW X3 THAT NEEDS A RIGHT FRONT SEAT MAT TO CORRECT AIR BAG LIGHT ON DASH IS ON. DEALER TOLD ME PART IS ON ORDER AND NO PERSON SHOULD SIT IN PASSENGER SEAT UNTIL REPAIRED. WILL IT IS ALL MOST 1 YEAR WAITING ON SEAT MAT.(I HAD A RECALL FOR TAKATA AIR BAG ON STEERING WHEEL REPLACED. WITCH WAS DONE FASTER THAN THIS SEAT MAT.) I NEED TO KNOW HOW LONG BMW HAS TO REPAIR THIS PROBLEM???

WHILE DRIVING, THE STEERING WHEEL SEIZED. WE WERE UNABLE TO CONTROL THE VEHICLE. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP/MOTOR AND RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,600. UPON INSPECTION NHTSA HAS 3 INCIDENTS OF THIS OCCURRING IN THE SAME VEHICLE. A BEIEF ONLINE SEARCH INDICATED MANY BMW X3 OWNERS HAVE REPORTED SIMILAR PROBLEMS.

TL* THE CONTACT OWNS A 2010 BMW X3. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL SEIZED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE POWER STEERING PUMP/MOTOR AND RACK AND PINION NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 99,600.

AIR BAG LIGHT JUST CAME ON, HAD IT CHECKED BUT STILL THERE

I HAVE A RECALL ON PASSENGERS SEAT MAT REPLACE. HOW LONG DOES BMW HAVE TO REPLACE PART???CAR WAS CHECKED ON 5/31/2018 AND MAT ORDERED. AS OF TODAY 12/12/2018 THERE IS NO PART AND NO ONE CAN SEAT IN RIGHT FRONT SEATB UNTILL REPAIR IS MADE, THIS IS BS!!!!!! THAT IT IS TAKING THIS LONG AND I WOULD LIKE TO KNOW WHY!!!!!!!!!!!!!!!!!!!!!!!

TL* THE CONTACT OWNS A 2010 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V605000 (AIR BAGS) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLICKERED. THE CONTACT CALLED BMW OF MANHATTAN (67 WALL ST, NEW YORK, NY, (212) 586-6464) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT REQUESTED A RENTAL VEHICLE, BUT THE REQUEST WAS DENIED. THE FAILURE MILEAGE WAS 93,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V605000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BEVERLY HILLS BMW (5070 WILSHIRE BLVD, LOS ANGELES, CALIFORNIA 90036, (877) 794-4678) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CUSTOMER NUMBER: 622363. IN ADDITION, WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG, 4X4, AND BRAKE INDICATORS ILLUMINATED SIMULTANEOUSLY UPON STARTING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT UPDATED 12/20/18*JB

FOUND A BROKEN BOLT OF THE INTAKE CYLINDER HEAD, WAS BROKE WITHOUT ANY REASON. I NOT THE ONLY ONE, FOUND THIS VIDEO. HTTPS://WWW.YOUTUBE.COM/WATCH?V=A7HIZIB96PQ THERE ARE 3 MORE BOLTS INSIDE THE CYLINDER HEAD THAT CAN CAUSE SERIOUS DAMAGE ON THE ENGINE IF BROKEN.

ON MAY 31 2018 I TOOK MY X3 IN TO ROSEVILLE BMW FOR AIR BAG RECALL #B651617 PASSENGER SIDE SEAT MAT THEY TOLD MW PART ON ORDER AND DO NOT HAVE ANY PERSON SEATING IN THAT SEAT UBTILL RECALL IS COMPLEITED. IT IS NOW OCT 4 2018 AND NO REPAIR HAS BEEN MADE. I JUST GOT 2 MORE RECALL NOTICES FROM ROSEVILLE BMW STATING TO CALL THEM ABOUT RECALL #B651617 PAAS SEAT MAT. SO I CALLED SERVICE AND THEY TOLD ME NO PARTS HAVE COME IN AND DO NOT KNOW WHEN THE PART WILL BE SHIPPED!!!!!, ALSO ON ANOTHER NOTE ON THIS X3 I HAVE ALSO REPLACED WINDOW REGULATORS ALL 4 AND NOW BOTH REAR REGULATORS BROKE AGAIN #5 AND #6 THAT IS NOT CHEAP WHY??????

TAKATA RECALL - I THINK AIR BAG AND SEAT BELT WARNING LIGHTS ARE ON ALL THE TIME. BMW SAYS THERE IS NO RECALL AFFECTING THIS. BOTH STATIONARY AND MOVING.

TOO LONG TO REMEDY

TL* THE CONTACT OWNS A 2010 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V605000 (AIR BAGS) AND 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW OF DALLAS AT 972-763-5528 (LOCATED AT 6200 LEMMON AVE, DALLAS, TX 75209) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

IN NOVEMBER 2017, BMW SENT ME LETTERS REGARDING POSSIBLE FIRE HAZARDS DUE TO DEFECTS OF THE BLOWER MOTOR WIRING AND THE PCV VALVE HEATER (RECALL NUMBERS 17V-676 AND 17V-683). NO RECALL HAS BEEN ISSUED AND NO REPAIR OFFERED TO CORRECT POSSIBLE DEFECTS. I HAVE EXPERIENCED NO PROBLEM RELATED TO THESE PARTS. HOWEVER, DUE TO THE SERIOUS NATURE OF THESE ISSUES, BMW SHOULD BE REQUIRED TO RECALL AND REPAIR AFFECTED CARS PROMPTLY.

IN MOTION WHEN IT STARTED SMOKING. STATIONARY WHEN IT WENT UP IN FLAMES

TAKATA RECALL, MY CAR HAS BEEN ON THE RECALL LIST FOR YEARS AND THE DEALER NEVER SEEMS TO HAVE THE PARTS TO REPLACE.

TAKATA AIRBAG

TAKATA AIR BAG RECALL

TAKATA RECALL I RECEIVED A CLASS ACTION SETTLEMENT LETTER.

BRIDGESTONE POTENZA TIRE TREAD SEPARATING FROM THE TIRE - DELIMITATION? NORMAL HIGHWAY DRIVING IN ARIZONA. TIRE APPEARS TO HAVE SIGNIFICANT TREAD LEFT AND STILL HOLDS AIR. SEE PHOTO.

TAKATA RECALL. I AM STILL WAITING FOR MY AIRBAG TO BE REPLACED.

FAULTY FUEL INJECTORS. KNOWN PROBLEM AT BMW AND MECHANICS. BMW HAS OFFERED AN "LIMITED WARRANTY EXTENSION". WHY WASN'T IT A FULL RECALL? MY VEHICLE WAS NOT IN AN ACCIDENT. I'M REPORTING IT ONLY AS A CONCERN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE INTERIM NOTIFICATION LETTER IN JUNE OF 2017. THE DEALER (ADVANTAGE BMW MIDTOWN, 1305 GRAY ST, HOUSTON, TX, 77002) WAS CONTACTED AT 713-289-1200 ON THREE OCCASIONS. THE CONTACT WAS INFORMED NOT TO CONTACT THEM ANY MORE AND THAT THEY WOULD CONTACT HIM. THE DEALER ASKED THE CONTACT IF HE RECEIVED HIS SECONDARY LETTER. THE MANUFACTURER WAS CONTACTED BY EMAIL, BUT HAD NOT YET REPLIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 08/17/18 *BF UPDATED 12/1/2017*JS

TAKATA RECALL. THE RECALL WAS ISSUED IN FEBRUARY 2016. IT IS NOW ALMOST AUGUST 2017. 18 MONTHS FOR A SAFETY RECALL IS BEYOND REASONABLE TO DRIVE AN UNSAFE VEHICLE.

REAR DRIVERS' SIDE DOOR WINDOW REGULATOR HAS FAILED TWICE LEAVING WINDOW STUCK OPEN AND INOPERABLE. WINDOW WAS BEING OPENED TO VENT INTERIOR AFTER BEING PARKED AND VEHICLE WAS STATIONARY. FIRST TIME REPAIR WAS MADE UNDER CPO WARRANTY WITH ~39K MILES. SECOND REPAIR MADE FOR $750 (CPO WARRANTY HAD EXPIRED). SECOND REGULATOR FAILED AFTER LESS THAN 10K MILES, AND ONLY 22 MONTHS, FROM FIRST FAILURE. BMW SERVICE TECHNICIAN SAYS "IT HAPPENS." BMW DOES NOT HONOR THEIR 2-YR PARTS WARRANTY FOR PARTS REPLACED WHEN REPAIR IS DONE UNDER WARRANTY (AND THENCE EXPIRED). THE WINDOW REGULATOR(S) APPEAR TO BE A DEFECTIVE DESIGN TO BREAK SO FREQUENTLY. THE ACTUAL FAILURE APPEARS TO BE WITH THE "WINDOW REGULATOR DRIVING DOG"(ABOUT A $10 PART IF PURCHASED ONLINE) AND A TINY PLASTIC PIECE BREAKS OFF.

IT'S BEEN 17 MONTHS AND BMW NA HAS NOT MOVED ON REPAIRING MY CAR.

TAKATA RECALL.

I HAVE BEEN DRIVING FOR OVER 2 YEARS WITH DEFECTIVE AIR BAGS (FRONT). I HAVE RECEIVED MANY NOTICES ABOUT THIS BUT NO RESULTS. THE FIRST NOTICE SAID "IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE DRIVER'S FRONT AIR BAG, EXCESSIVE IONTERNAL PRESSURE COULD CAUSE RUPTURING OF THE AIR BAG INFLATOR, RESULTING IN METAL FRAGMENTS STRIKING THE DRIVER OR OTHER PASSENGERS POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH. I WAS INVOLVED IN A REAR END COLLISION AND MY AIR BAG DID NOT DEPLOY!!!!!! I HAVE ADVISED MY ATTORNEY OF THIS RECALL ( OVER 2 YEARS) IN CASE I AM KILLED BY THIS DEFECTIVE AIR BAG.

TL* THE CONTACT OWNS A 2010 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ *AS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED MORE THAN TWO DEALERS, BUT A SPECIFIC DATE COULD NOT BE PROVIDED FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/01/17*LJ *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

"TAMARA RECALL" - AFTER CALLING MY DEALER TO ASK WHEN MY CAR WILL BE TAKEN CARE OF I STILL HAVE NOT BEEN INFORMED ABOUT WHEN THAT WILL HAPPEN. I RECEIVED MY RECALL LETTER EARLY LAST YEAR. IT SEEMS TO ME AS THOUGH SOMEONE IS DRAGGING THEIR FEET. MAYBE YOUR AGENCY NEEDS TO LIGHT A FIRE UNDER THOSE INVOLVED IN EXPEDITING THIS RECALL FULFILLMENT.

TAKATA RECALL BMW PROMISED TO REPLACE DEFECTIVE AIR BAG IN 2016 LATE SUMMER. BUT NOW IT IS JANUARY, 2017. THEY STILL HAVEN'T PROVIDED PARTS TO GET IT FIXED IN A TIMELY MANNER. I CONTACT BMW CUSTOMER SERVICE. THEY ARE JUST GIVING BS. THERE ARE 17 SIMILAR CUSTOMERS LIKE ME WAITING FOR PARTS. BMW SHOULD NOT ALLOW TO SELL ANY NEW CARS IN NC UNTIL WE GET THE PARTS. BECAUSE ALL NEW CAR COMES WITH NEW AIR BAG. IF THEY CAN SELL NEW CAR, THEY SHOULD HAVE AIR BAG. SO WHY NOT PUT THE SAFETY OF EXISTING CUSTOMER IN THE HIGHEST PRIORITY? *TR

RECEIVED FROM BMW, IN MARCH 2016, RECALL NOTICE 16V-071, DRIVER'S FRONT AIR BAG MODULE. AS OF THIS DATE, BMW STILL DOES NOT HAVE THE NECESSARY PARTS AVAILABLE, AND AS OF THIS DATE (12-21-2016) ADVISED ME NOT TO EXPECT THEM UNTIL EARLY 2017 - ALMOST A YEAR LATER. MY PRIOR COMPLAINT TO THE NHTSA HAS BEEN IGNORED. SOMEBODY, SOMEWHERE, NEEDS TO BE FIRED.

NHTSA RECALL NUMBER 16V071 ISSUED ON 02/5/16 INSTRUCT THAT 2010 BMW X3 XDRIVE30I DRIVER'S FRONT AIR BAG IS DEFECTIVE AND MAY PRODUCE EXECESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RAPTURE RESULTING IN SERIOOUS INJURY OR DEATH. I HAVE BEEN CHECKING FREQUENTLY WITH BMW AND DID NOT REMEDY THE DEFECT TO DATE WHICH I THINK MORE THAN A REASONABLE PERIOD OF TIME TO COMPLETE THIS DEFEECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING IN THE MIDDLE OF THREE LANES OF TRAFFIC. THE CONTACT EXITED THE VEHICLE WHILE THE PASSENGER REMAINED INSIDE. ANOTHER VEHICLE DRIVING AT A HIGH RATE OF SPEED CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE, PUSHED THE VEHICLE TO THE LEFT, AND CAUSED IT TO CRASH INTO A CURB. THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS NOT INJURED. THE FRONT PASSENGER SUSTAINED MAJOR INJURIES TO THE BACK, SHOULDER, AND NECK. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE VANOS HOUSING BOLTS WERE SUPPOSEDLY REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL FOR NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED, BUT HAD NOT CALLED THE CONTACT BACK. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECEIVED RECALL NOTICE DATED MARCH 2016 RE "DRIVER'S FRONT AIR BAG MODULE". BMW SARASOTA, FL DEALER STATES THAT NO PARTS ARE AVAILABLE TO REMEDY THIS DEFECT. THAT IS A 6 MONTH DELAY, WHICH IS AN UNREASONABLE PERIOD OF TIME FOR REPAIR.

TL* THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW X3 SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/13/16*LJ *TR

CATALYTIC PERMANENT FAILURE-REPLACE, 08MAY14, 30KMILES. OXYGEN SENSOR REPLACE, 16JUN14, 30KMILES. EXTREME CARBON BUILD UP-WALNUT BLAST CYLINDERS,CLEAN INTAKE&EXHAUST SIDE, 23MAR15, 35KMILES. REPLACE INJECTOR, 08APR15, 35K MILES. REPLACE NOX SENSOR, 17APR15, 29KMILES. DIESEL ACTIVE TANK FAILURE 28 SEPT 15, 37K MILES. CATALYTIC CONVERTER FAILURE-PART ON BACK ORDER, 28SEPT15, 37KMILES. DSC REAR SENSOR FAILURE,07DEC15, 38K MILES. ABOVE ENGINE AND RELATED EMISSIONS FAULTS CAUSED POOR MILEAGE AND POOR ENGINE PERFORMANCE AND EXPENSIVE REPAIRS, LIKELY TO BE NEEDED AGAIN-SPECIFICALLY WALNUT BLASTING. PER BMW PROBLEM CAUSED DUE TO CAR BEING DRIVEN IN CITY AND NOT HIGHWAY, "TO BLOW IT OUT"- LUCKILY NO ACCIDENTS

TL* THE CONTACT OWNS A 2010 BMW X3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AS THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.

MANY DASHBOARD WARNING LIGHTS CAME ON SIMULTANEOUSLY WHILE DRIVING. TOOK TO BMW OF ROCKVILLE MD. THEY DIAGNOSED FAILURE OF "FAULTY STEERING ANGLE SENSOR AND COIL SPRING." THEY CONFIRMED THIS WAS A SAFETY ISSUE, AND THAT IT WAS NOTHING WE DID THAT CAUSED IT-- IT WAS A FAULTY PART. AFTER ONLY 33,000 MILES, TO HAVE A CRITICAL PART FAIL, SEEMS SERIOUS TO ME. THEY CHARGED US $2080.76 TO FIX, BECAUSE IT WAS OUTSIDE WARRANTY DUE TO AGE OF CAR. TO MY MIND IF A PART FAULT OR FAILURE OCCURS, THAT IS A SAFETY ISSUE, A RECALL ISSUE, NOT A WARRANTY ISSUE AND THE CARMAKER SHOULD FIX AND REPORT IT.

WHEN DRIVING ON PA-401, I APPROACHED STOP SIGN AT PA-82. MY SPEED WAS APPROXIMATELY 40 MPH, SLOWING TO MAKE A ROUTINE STOP. WHEN APPROACHING THE INTERSECTION AT LOW SPEED, I STARTED HEARING A PULSING THUMP FROM THE PASSENGER SIDE OF THE CAR. DROVE SLOWLY HOME AND HAD THE CAR TOWED TO A BMW DEALER. IT TURNED OUT THAT THE TWO ALUMINIUM ENGINE MOUNT BOLTS ON THE PASSENGER SIDE OF THE CAR SNAPPED. THIS MEANT THAT THE ENGINE WAS NOT PROPERLY FASTENED TO THE FRAME - A VERY DANGEROUS SITUATION. ENGINE MOUNT BOLTS SHOULD NOT SNAP FOR NO REASON. AND BMW SHOULD COVER THEIR REPLACEMENT (PARTS AND LABOR) AT NO CHARGE TO THE OWNER. (MY CAR WAS CERTIFIED PRE-OWNED, SO I ONLY HAD A $50 OUT OF POCKET COST, BUT ONCE IT EXPIRES LATER THIS YEAR, MY COST WOULD HAVE BEEN SIGNIFICANTLY HIGHER, NOT TO MENTION THE DANGER OF DRIVING A CAR WITH A BOUNCING, UNSECURED ENGINE)

PASSENGER SIDE REAR TURN SIGNAL CEASED TO FUNCTION....UPDATED 03/31/15 *BF THE CONSUMER DISCOVERED THERE WAS NOTHING WRONG WITH THE TAIL LIGHT. IT WAS JUST A LOOSE CONNECTION.

DRIVING FROM WORK ON A SNOWING DAY, GOING ABOUT 25 TO 35. THE REAR OF THE CAR STARTED GOING TO THE OTHER SIDE OF LANE. I TRADED TO GET CONTROL BUT IT WAS TO LATE. I HIT A GUARD RAIL AND THE AIR BAGS NEVER CAME OUT. *TR

ENGINE IGNITION COIL FAILED AND CAR STARTED TO SHAKE RENDERING IT UNABLE TO DRIVE. CAR IS TOWED TO DEALERSHIP WHO INDICATED THAT IGNITION COIL FAILURES ARE A COMMON ISSUE ACROSS BMWS. THERE ARE RECALLS ON THIS PROBLEM IN EUROPEAN COUNTRIES AND I AM WONDERING WHY THERE ISN'T A RECALL IN THE US. *TR

I WAS DRIVING ON THE HIGHWAY 295 AROUND 67 MPH. WHILE I WAS ON THE HIGHWAY ABOUT 10 MINUTES I FELT A LOSS OF SPEED ABOUT FIVE TIMES. IT FEEL LIKE I LET GO THE GAS PEDAL, BUT I NEVER DID. AND SUDDENLY THE CAR STALLED WHILE I WAS ON 67 MPH. I TRY TO PULLED TO THE RIGHT SIDE LANE OF THE HIGHWAY. I TRY TO START THE CAR BACK UP BUT IT WON'T START. I KEEP TRYIN FOR ABOUT TEN TIMES AND IT ABOUT HALF AN HOUR WENT BY IT START BACK UP AGAIN. *TR

TL* THE CONTACT OWNS A 2010 BMW 3 SERIES. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, SMOKE STARTED TO EMIT FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD IN ORDER TO INSPECT THE VEHICLE. THE CONTACT STATED THAT ONCE THE HOOD OF VEHICLE WAS OPEN, HE OBSERVED FLAMES COMING FROM THE ENGINE. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THE EMISSION VALVE OVERHEATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

I AM 5'2", FAT AND WANTED EITHER AN ON/SWITCH FOR MY FRONT DRIVER'S AIRBAG, OR I WAS GOING TO APPLY UNDER YOUR GUIDELINES TO HAVE THE DRIVER'S AIRBAG DISCONNECTED. BMW APPARENTLY CAN DO NEITHER SINCE THEIR AIRBAG IS TIED INTO ITS ELECTRICAL SYSTEM. I HAVE GOTTEN NOTHING BUT A RUN AROUND REGARDING WHAT FOR ME IS A SAFETY ISSUE. I DON'T WANT TO BE DECAPITATED IN THE EVENT OF A CRASH. DO YOU HAVE ANY ENFORCEMENT AUTHORITY OVER THIS THAT WOULD MAKE BMW COMPLY WITH YOUR REQUIREMENTS? *TR

RECEIVED NOTICE IN JUNE 2014 REGARDING RECALL CAMPAIGN NO. 14V-176: VANOS ASSEMBLY BOLTS. AFTER AN INITIAL NOTICE WAS RECEIVED, FROM BMW OF NORTH AMERICA, LLC, I HAVE HEARD NOTHING FURTHER. A TELEPHONE CALL TO/FROM THE LOCAL BMW DEALER SUGGESTED THAT I BE PATIENT AND WAIT TO BE CONTACTED WHEN PARTS WERE AVAILABLE. THE LOCAL DEALER, BMW OF SARASOTA IS A SUPERIOR DEALERSHIP - I HAVE NO COMPLAINTS WITH THEM, ONLY COMPLIMENTS. HOWEVER, AN E-MAIL SENT TO BMW CUSTOMER RELATIONS, AT THE ADDRESS CONTAINED IN THE RECALL NOTICE, WAS NOT RESPONDED TO. I WAS REQUESTING A STATUS UPDATE. MY CONCERN IS THAT A WALL STREET JOURNAL ARTICLE, O/A 8/4/2014, SUGGESTS NEGLIGENT FOLLOW-UP BY THE NHTSA REGARDING RECALLS. IT SUGGESTS THAT A WAIT TIME FOR REPAIRS OF UP TO TEN MONTHS OR MORE, WITH NO INTERVENTION BY THE NHTSA, IS THE NORM. I WOULD LIKE TO KNOW FROM THE NHTSA WHAT ITS RESPONSIBILITIES ARE WITH REGARD TO THE STATUS OF RECALLS, ESPECIALLY THIS ONE. YOUR CONTACT INFORMATION WAS INDICATED IN THE RECALL NOTICE. THIS COMPLAINT IS ABOUT THE NHTSA'S LACK OF FOLLOW-UP ON VEHICLE SAFETY RECALLS - NOT BMW. *TR

NOTICED THE PASSENGER SIDE BLINKER STARTED TO BLINK QUICKLY. THE BRAKES AND TAIL LIGHTS USE A BULB WHILE THE BLINKER HAS APPROXIMATELY 15 LEDS. THEREFORE THE ENTIRE LIGHT ASSEMBLY HAS TO BE REPLACED. SEVERAL OF THE LEDS DO NOT LIGHT UP AND THE ONES THAT DO ARE DIM. TWO WEEKS LATER THE DRIVER SIDE BLINKER DID THE SAME THING. THIS CONCERNS ME AS ANOTHER DRIVER MAY NOT BE AWARE THAT I AM TURNING UNTIL IT IS TO LATE. *TR

TL*THE CONTACT OWNS A 2010 BMW X3. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO SEIZE. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER, WHO DIAGNOSES THE VEHICLE AS HAVING A DEFECTIVE POWER STEERING PUMP. THE DEALER DID NOT HAVE THE POWER STEERING PUMP. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 51,000.

TL* THE CONTACT OWNS A 2010 BMW X3. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE MUFFLER DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

DRIVER SIDE FLOOR MAT CURLED UP AT FRONT AND WAS CAPTURED BY CLUTCH PEDAL WHEN CHANGING GEAR. WHEN CLUTCH WAS AGAIN ENGAGED, MAT WAS PULLED UP AND INTERFERED WITH SUBSEQUENT BRAKE OPERATION BEFORE FREEING ITSELF AND FALLING BACK ONTO FLOOR WELL. SINCE PROBLEM WAS INTERMITTENT, IT TOOK A WHILE TO FIGURE OUT. *TR

MY WIFE WAS DRIVING THE CAR AND SHE HEARD A CLINKING SOUND, IT WAS THE SUN ROOF GLASS THAT SHATTERED. MY WIFE STOPPED AT A HARDWARE STORE TAPED THE GLASS, AND COVERED IT WITH PLASTIC. THE GLASS COULD HAVE FLOWN OFF AND DAMAGES CARS( INCLUDING OURS) AND INJURED PEOPLE. *TR

SUDDEN LOSS OF STEERING POWER WHILE DRIVING, UNABLE TO TURN STEERING WHEEL WHILE DRIVING AND ATTEMPTING TURN IN MAJOR INTERSECTION. HEAVY ROAD TRAFFIC HERE IN FT LAUDERDALE, ALMOST CRASHED WITH MY 9 YEAR OLD ON WAY TO SCHOOL. THIS IS 3RD ATTEMPT TO FIX PROBLEM, CAR WAS RETURNED BUT NOT PROPERLY FIXED, TOOK BACK TO DEALER NEXT DAY WITH SAME ISSUE & ITS STILL THERE AFTER 14 DAYS, CONCERNED & FEAR FOR MY FAMILY'S SAFETY AND SECURITY WHILE DRIVING THIS BMW DUE TO SUDDEN LOSS OF STEERING WHILE TURNING & DRIVING IN CITY TRAFFIC! *TR

I WAS EXITING A FREEWAY AND WAS ATTEMPTING TO PASS A SLOW MOVING VEHICLE IN FRONT OF ME. I PASSED THE VEHICLE AND ACCELERATED IN ORDER TO KEEP A SAFE DISTANCE BETWEEN ME AND THE CAR BEHIND ME. MUCH TO MY SURPRISE, WHEN I "PUT THE PEDAL TO THE METAL", I EXPERIENCED A LOSS OF POWER. MY CAR COMPLETELY LOST POWER FOR ABOUT 5 - 8 SECONDS. THE CAR I HAD JUST PASSED NEARLY REAR-ENDED ME BECAUSE THEY DID NOT EXPECT ME PASS AND THEN REDUCE MY SPEED. I TOOK MY CARE TO THE BMW DEALER WHO CLAIMED TO HAVE NEVER HEARD OF SUCH A THING. THEY CHECKS OUT THE CAR (IT WAS APPROXIMATELY 3 MONTHS OLD) AND COULD NOT DUPLICATE THE PROBLEM, I WAS TOLD TO DRIVE MORE OFTEN IN SPORT MODE. THIS HAS HAPPENED TWO OTHER TIMES OVER THE LAST 21 MONTHS AND THE DEALER HAS SAID EACH TIME THEY COULD NOT DUPLICATE THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 BMW 328I EQUIPPED WITH CONTINENTAL CONTIPRO CONTACT TIRES, SIZE 205/55/R16, DOT NUMBER: 1LT4 BXH62711. THE CONTACT STATED THAT ALL FOUR OF THE TIRES WOULD CONSISTENTLY LOOSE AIR AND THE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER REPLACED THE TIRES, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 7,000. UPDATED 11/17/11 *BF THE CONSUMER STATED THAT THE FAILURE HAS BEEN ON GOING SINCE THE DATE OF PURCHASE. SHE ALSO STATED THE TIRES MUST BE CHECKED ON A WEEKLY BASIS. UPDATED 06/13/2012 *JS

BRIDGESTONE POTENZA RUN FLAT TIRES CAUSE NOISE AND VIBRATION AFTER 7000KM ON A 2010 BMW 328IX. *TR

I HAVE A 2010 BMW 328I. THE BRAKE PEDAL AND THE GAS PEDAL ARE TOO CLOSE TOGETHER. WHEN ENGAGING THE BRAKE, MY FOOT COMES IN CONTACT WITH THE ACCELERATOR AND I AM AFRAID THAT THIS MAY LEAD TO AN ACCIDENT. I TOOK THE VEHICLE IN FOR SERVICE AND THE DEALERSHIP SAID THERE WAS NOTHING THEY COULD DO. I HAVE HAD OTHER BMW'S AND HAVE NOT HAD THIS ISSUE. I ALSO HAVE A 2009 ESCALADE AND THIS IS NOT AN ISSUE ON THIS VEHICLE. *TR

TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED WHILE DRIVING AT 35 MPH ON THE HIGHWAY WITH NO TRAFFIC, ALL WINDOWS CLOSED AND THE AIR CONDITIONER ACTIVATED WHEN HE HEARD A LOUD EXPLOSION FOLLOWED BY AN ABNORMAL CRACKING SOUND. HE PROCEEDED TO DRIVE THE VEHICLE AND THEN NOTICED THERE WAS AN ENORMOUS HOLE IN THE SUNROOF AND SHATTERED GLASS INSIDE THE VEHICLE. THE CONTACT STATED THERE WAS NOTHING THAT COULD HAVE IMPACTED THE WINDOW TO BREAK IT. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER ADVISED SOMETHING HAD IMPACTED THE WINDOW TO CAUSE THE FAILURE. UPDATED EVOQ 08/03/10.*JB

WE LEASED A NEW 2010 BMW 335D (DIESEL) ON 12/12/09. ON 2/28/10, THE CAR FAILED TO START FOR THE SECOND TIME AFTER A VERY HEAVY RAIN AND WAS TOWED TO A NEARBY BMW DEALER. WE TOLD THE SERVICE SUPERVISOR THAT WE BELIEVED THERE WAS WATER IN THE SYSTEM RESULTING FROM THE RAIN. AFTER EXAMINING THE CAR, HE TOLD US THAT THE CAR'S FAILURE TO START TWICE AFTER A HEAVY RAIN WAS JUST A COINCIDENCE, THAT THERE WAS NO WATER IN THE SYSTEM AND THAT THE PROBLEM WAS THE RESULT OF FAULTY GLOW PLUGS, WHICH WOULD TAKE A WHILE TO COME FROM GERMANY. HE ALSO INFORMED US THAT REPAIR EFFORTS WOULD BE FURTHER DELAYED BECAUSE NO DEALERSHIPS IN THE AREA HAD TRAINED DIESEL MECHANICS AND THEY WOULD HAVE TO CONSULT A DIESEL EXPERT ON THE EAST COAST. WE PICKED UP THE CAR ON 3/11/10. THE FOLLOWING MORNING, THE CAR STARTED ERRATICALLY AND RAN POORLY, SO WE RETURNED IT TO THE DEALER FOR REPAIR. AFTER A MONTH OF FAILING TO FIX THE CAR, THE DEALER INFORMED US THAT THEY HAD SENT THE FUEL TO A LAB TO BE TESTED (THIS LATER TURNED OUT TO BE FALSE) AND HAD DETERMINED THAT THERE WAS WATER IN THE FUEL, THAT THE PRESENCE OF WATER IN THE FUEL COULD ONLY HAVE BEEN CAUSED BY US AND THAT WE WERE, THEREFORE, FINANCIALLY RESPONSIBLE FOR ALL REPAIRS. EXHAUSTIVE EFFORTS TO GET BMW TO TAKE RESPONSIBILITY FOR THE PROBLEM HAVE PROVEN USELESS. WE WILL FILE A "LEMON LAW" LAWSUIT IN THE NEXT FEW DAYS. SAFETY ISSUES: (1) OUR PROBLEM OCCURRED WHILE OUR CAR HAPPENED TO BE STATIONARY. IF, AS WE BELIEVE, THE PROBLEM WAS THE RESULT OF THE RAIN, THE STRONG POSSIBILITY EXISTS THAT OTHER BMW DIESEL CARS MIGHT STALL WHILE ON THE ROAD IN BAD WEATHER AND PERHAPS AT HIGH SPEEDS. (2) IT IS CLEAR THAT BMW IS SELLING ITS BMW DIESEL CARS WITHOUT HAVING IN PLACE A SUFFICIENT NUMBER OF TRAINED DIESEL MECHANICS, MEANING THAT OWNERS OF BMW DIESEL CARS HAVE NO ASSURANCE THAT THEIR CARS ARE BEING PROPERLY REPAIRED & MAINTAINED. THE POSSIBILITY EXISTS THAT MISTAKES COULD BE MADE BY UNTRAINED MECHANICS WHICH COULD LEAD TO SERIOUS ACCIDENTS. *TR

TL*THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THE PASSENGER HEAD REST WOULD NOT GO DOWN FAR ENOUGH AND IT WAS APPROXIMATELY AN INCH AND A HALF FROM THE TOP OF THE SEAT. ONE OF THE DRIVERS OF THE VEHICLE IS FIVE FEET TWO INCHES AND THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK. BMW STATED THAT SINCE THE FAILURE WAS NOT A SAFETY ISSUE THERE WERE UNABLE TO OFFER ANY ASSISTANCE. THE FAILURE MILEAGE 450. UPDATED 03/01/10. *LJ UPDATED 05/13/10.*JB