VIN REPORT

KM8NUDCC8CU1805402012 HYUNDAI VeracruzGLS

36of 100
Moderate Risk
Buyer Risk Score
Recalls
3
3 campaigns found
Safety Grade
D
60/100 composite
Complaints
64
NHTSA filed
Vehicle Age
14 yrs
Made in SOUTH KOREA
BUYPurchase Verdict

2012 HYUNDAI Veracruz was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 3 open recalls on record — these are safety-critical and should be addressed immediately. 64 owner complaints have been filed with NHTSA — review the complaint section for the most common failure patterns.

FIRE RISK
Verdict & Risk Assessment
📄

Executive Summary

2012 HYUNDAI Veracruz

2012 HYUNDAI Veracruz was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 3 open recalls on record — these are safety-critical and should be addressed immediately. 64 owner complaints have been filed with NHTSA — review the complaint section for the most common failure patterns.

  • 3 open recalls including safety-critical systems (Fire risk — park outdoors recall; Brake system recall)
  • 64 owner complaints filed with NHTSA — above average for this class
  • Common owner-reported issues: stalling, oil consumption, check engine light
  • High fire risk — 4 complaint(s) involved a fire
  • Engine/Powertrain is flagged in both recalls and owner complaints — double-confirmed failure pattern
  • Component failure cascade detected — a known defect pattern that typically leads to more severe downstream damage
Owner Complaint Intelligence

64 owner complaints filed — top areas: Engine/Powertrain (44%), Electrical (38%), Brakes (8%). Common issues: stalling, oil consumption, check engine light.

36
of 100
Moderate Risk
3 moderate risk signals detected. Negotiate accordingly and verify service history.
LOWMODERATEHIGHCRITICAL
3 Contributing Risk Factors
Critical deferred maintenance — safety-critical components overdue
+20
3 model-wide recalls on record
+9
Elevated fire risk signals detected
+7
Critical Alerts

Title Brand Check

Mined from auction damage fields and listing titles — not a DMV title history pull

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle

Vehicle Specifications

Decoded from NHTSA vPIC database

Make
HYUNDAI
Model
Veracruz
Year
2012
Trim / Series
GLS
Body Style
Sport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Vehicle Type
MULTIPURPOSE PASSENGER VEHICLE (MPV)
Drive Type
4WD/4-Wheel Drive/4x4
Fuel Type
Gasoline
Engine
3.8L
Doors
4
Manufacturer
HYUNDAI MOTOR CO
Assembly
ULSAN, SOUTH KOREA
GVWR
Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)

Assembly Plant Quality

Plant: ULSAN, SOUTH KOREA

CQuality55/100
Standard📍 ULSAN, SOUTH KOREA

No specific quality data available for this plant. No documented recall or complaint concentrations on record.

Safety

Safety Intelligence

Composite analysis from NHTSA recall, complaint, and crash data

D
Score: 60/100
Crash Test Rating20/40
Recall Safety10/30
Complaint History30/30
68/100High
  • Fire risk — park outdoors recall
  • Brake system recall
  • Engine recall
2/100
Basic
1 of 20 safety features detected
Missing: Automatic Emergency Braking, Pedestrian AEB, Forward Collision Warning, Electronic Stability Control
High
  • 4 complaint(s) involved a fire
  • 1 recall(s) involve fire or ignition risk
Elevated
  • 2 recalls on same component: Engine/Powertrain
  • Safety system appears in both official recalls and owner complaints

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.

Engine/Powertrain
2 recalls28 complaints
Brakes
1 recall5 complaints

Driver Assistance Features

ADAS equipment data from NHTSA vPIC database

Forward Collision Warning?Unknown
Automatic Emergency Braking?Unknown
Pedestrian AEB?Unknown
Rear AEB?Unknown
Lane Departure Warning?Unknown
Lane Keep Assist?Unknown
Lane Centering Assist?Unknown
Blind Spot Monitoring?Unknown
Rear Cross Traffic Alert?Unknown
Adaptive Cruise Control?Unknown
Adaptive Headlights?Unknown
Auto High Beam?Unknown
Parking Assist?Unknown
Backup Camera?Unknown
Electronic Stability Control?Unknown
Tire Pressure Monitoring?Direct
Event Data Recorder?Unknown
Crash Notification?Unknown
Dynamic Brake Support?Unknown
Keyless Ignition?Unknown
Recalls3

Deferred Failure Risk

Components and defects approaching or past their known service milestones

100/100
Critical Deferred Risk
Critical deferred failure risk — 5 safety-critical or high-cost components are past their service interval. Without immediate attention, repair costs will compound significantly.
No odometer data on record. Mileage is estimated at ~168,000 mi based on average annual driving. Items marked EST. OVERDUE may already be due — verify service history with the seller. Items marked OVERDUE are confirmed past-due based on vehicle age alone.
EST. OVERDUECriticalTiming Chain Tensioner
Service interval: 10 yr · Vehicle age: 14 yr · Past due by age
Service Timing Chain Tensioner immediately — already past the 120,000 mi / 10 yr interval
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
EST. OVERDUECriticalWater Pump
Service interval: 8 yr · Vehicle age: 14 yr · Past due by age
Service Water Pump immediately — already past the 100,000 mi / 8 yr interval
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
EST. OVERDUEHighTransmission Fluid / Service
Service interval: 5 yr · Vehicle age: 14 yr · Past due by age
Service Transmission Fluid / Service immediately — already past the 60,000 mi / 5 yr interval
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
EST. OVERDUEHighDifferential / Transfer Case Fluid
Service interval: 4 yr · Vehicle age: 14 yr · Past due by age
Service Differential / Transfer Case Fluid immediately — already past the 50,000 mi / 4 yr interval
On 4WD/AWD vehicles, neglected differential or transfer case fluid causes metal-on-metal wear. Replacement costs $1,500–$4,000.
EST. OVERDUEHighCoolant Flush
Service interval: 5 yr · Vehicle age: 14 yr · Past due by age
Service Coolant Flush immediately — already past the 100,000 mi / 5 yr interval
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
EST. OVERDUEModerateSpark Plugs (iridium/platinum)
Service interval: 8 yr · Vehicle age: 14 yr · Past due by age
Service Spark Plugs (iridium/platinum) immediately — already past the 100,000 mi / 8 yr interval
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
EST. OVERDUEModerateFuel Injectors
Service interval: 10 yr · Vehicle age: 14 yr · Past due by age
Service Fuel Injectors immediately — already past the 120,000 mi / 10 yr interval
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.
CASCADECriticalFailure Cascade
Cascade already triggered — downstream damage likely in progress
Have a specialist inspect all systems connected to the failed component before purchase
One failed component has created stress on connected systems. Repair costs compound quickly — a $500 fix can become $3,000+ if cascade damage is ignored.

NHTSA Safety Recalls

3 RECALLS
3found

NHTSA VIN-specific recall lookup returned no data for this VIN. The 3 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

Average repair completion across 3 recalls is ~70%. Always ask the seller for dealer service records confirming each repair.

70%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

HYUNDAI Recall Completion Rate — Industry Context
88%Good

HYUNDAI completes recalls at a good rate (88%), averaging about 19 months to remedy. Most affected vehicles are fixed.

Avg time to remedy open recall: ~19 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
19mo
#14V415000
Aug 2014

ENGINE AND ENGINE COOLING:ENGINE

SummaryHyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 26, 2006, through July 24, 2012. The affected vehicles may experience an oil leak from the front cylinder bank valve cover gasket. If there is a sufficient amount of oil dropped onto the alternator, the alternator will be damaged causing the charging system to become inoperative.
Read full details...
ConsequenceIf the alternator is damaged, the charging system warning lamp in the instrument cluster will illuminate, and the engine will lose power and the vehicle will eventually stop operating while being driven. An unexpected failure of motive power while driving increases the risk of a crash.
Est. Repair Completion~66%

~34% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#20V705000
Invalid Date

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

SummaryHyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under recall number 14V-415. Oil may leak from the front cylinder bank cover gasket, potentially dripping onto the alternator and causing the charging system to become inoperative.
Read full details...
ConsequenceAn inoperative charging system can result in an engine stall, increasing the risk of a crash.
Est. Repair Completion~71%

~29% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#23V651000
Invalid Date

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

SummaryHyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Read full details...
ConsequenceAn engine compartment fire while parked or driving can increase the risk of injury.
Est. Repair Completion~74%

~26% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

Recall Intelligence

Detailed analysis of recall history and severity

LONG-STANDING OPEN
ENGINE AND ENGINE COOLING:ENGINE
11.9yr open

⚠ One or more recalls have been open for over 5 years — may never have been repaired on this vehicle.

08/07/2014
3 total campaigns
Engine/PowertrainBrakes
2
Part Replacements
0
Software/OTA Updates
0
Buyback/Refund
0
High-Effort Repairs
1 recall is over 2 years old — statistically less likely to have been completed. Verify repair status with any dealer using your VIN.

Recall Remedy Effectiveness — Complaints Continue After Fix

RECALL DIDN'T FIX IT

Owner complaints filed AFTER recall remedies were issued for the same components

100% of complaints about "ENGINE AND ENGINE COOLING:ENGINE" were filed AFTER recall campaign 14V415000 (2014-08-07) — the recall remedy may not have fully resolved the issue.

ENGINE AND ENGINE COOLING:ENGINE
100% post-recall
Recall: 2014-08-070 before · 33 after#14V415000

Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.

Complaints64

Complaint Intelligence

64 complaints analyzed across 7 system categories

Engine/Powertrain
28
Electrical
24
Brakes
5
Safety Systems
2
Body/Structure
2
Other
2
Suspension/Wheels
1
2016
1
2017
4
2018
8
2019
2
2020
5
2021
17
2022
10
2023
5
2024
7
2026
1
24% trend in recent years (improving reliability)
Declining -80%
3
Last 24 months
15
Prior 24 months
Engine stalling12
Fire/smoke3
Electrical failure2
Steering loss1
Conditions Reported
Highway/high-speed (9)Startup (5)Rain/wet (2)Parking/low-speed (1)

Owner Complaints

HIGH VOLUME

64 safety complaints filed with NHTSA

64found
4
Fires
ODI #11729426ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

Bought car, it was a recall on the vehicle got it fixed then the ESC code came on, stops the car while driving & smoking from rear driver wheel, took to Hyundai was told I needed to get wheel speed sensor, CV axle & valve cover gasket replaced, got it done then it was the starter, radiator , got it fixed , then it started slowing down while driving putting the car in limp mode now I need a new engine .

ODI #11627287SERVICE BRAKES, HYDRAULICFIRE

The contact owned a 2012 Hyundai Veracruz. The contact stated while parked and unoccupied, the vehicle caught fire. The contact stated she was told by one of her neighbors who tried to extinguish the fire but could not stop the fire. The house was damaged due to the fire. No injuries were sustained. No medical attention was needed. The fire department was notified and extinguished the fire and the vehicle was currently under investigation. A fire department and police report was filed. The vehicle was towed to an unknown location. The vehicle was destroyed.  The vehicle was not diagnosed or repaired. The contact was relating the failure to NHTSA Campaign Number:  23V651000 (SERVICE BRAKES, HYDRAULIC) however the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

ODI #11608339SERVICE BRAKES, HYDRAULIC

The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11591707SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle then stalled. The vehicle was pushed back to the residence. The contact stated that an independent mechanic diagnosed the vehicle and determined that there was an oil leak around the alternator which caused the alternator failure. The dealer was made aware of the failure and informed the contact that the earliest appointment to repair the vehicle was July 2, 2024. The manufacturer was made aware of the failure and confirmed the estimated date for the repair. The failure mileage was approximately 239,382. VIN tool confirms parts not available.

ODI #11590375SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

The contact owns a 2012 Hyundai Veracruz. The contact stated that after picking up the vehicle from the dealer, the contact became aware that the battery warning light was illuminated. The contact stated that the battery warning light disappeared when the A/C was turned on. The local dealer where the vehicle was serviced under NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) was contacted, and stated that the failure was not related to the repair recall. The contact stated the technician cleaned the engine and the insulation on the cables fractured due to age and brittleness. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 186,000.

ODI #11586452AIR BAGS

Dashboard is literally disintegrating into many small pieces. The area over the passenger airbag will come at the passenger as plastic shrapnel. It will also probably affect the force the bag has when inflated. This issue is from using substandard materials.

ODI #11575801ENGINE

I own 2012 Hyundai Veracruz, I called Conceilli Hyundai Service repair service to make an appointment for my hyundai recall for oil leaking on alternator, the closest dealer to my location Conshohocken Conceilli Hyundai which I have called several times over the past month to get repaired. "Rick" the service manager said they are not taking any "recall repairs". I asked for a future appointment and he told me I can find another dealership.

ODI #11564125SERVICE BRAKES, HYDRAULIC

The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11562354ELECTRICAL SYSTEM,ENGINE

The contact owns a 2012 Hyundai Veracruz. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that there was no sound of the starter motor. The contact stated there was no warning light illuminated. The contact had the vehicle towed to the residence. The contact called an independent mechanic who diagnosed that the starter motor needed to be replaced. The vehicle would not restart, and the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 151,428.

ODI #11562422ELECTRICAL SYSTEM

The contact owns a 2012 Hyundai Veracruz. The contact stated that the vehicle had been repaired under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) over a year ago. The contact stated that once the recall was completed, the vehicle experienced failures with the main battery. The contact stated that the battery needed to be jumpstarted on several occasions. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic advised the contact that the alternator and ignition systems were functional. The contact stated no warning light was illuminated. The contact stated that the battery had been replaced more than five times however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

ODI #11558585SERVICE BRAKES, HYDRAULIC

The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11557779SERVICE BRAKES, HYDRAULIC

The contact owns a 2012 Hyundai Veracruz. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was unknown.

ODI #11522917ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2012 Hyundai Veracruz. The contact stated that while driving at approximately 50 MPH, the vehicle lost motive power and stalled. The contact was informed that the vehicle was not holding a charge. Additionally, the vehicle failed to start. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously repaired in August 2023 at the same local dealer under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 129,000.

ODI #11498223ENGINE AND ENGINE COOLING

The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling) and the vehicle was taken to the dealer where it was diagnosed that there was an engine oil leak; however, the parts for recall repair were not yet available. Additionally, the contact stated that the dealer failed to install a relay kit as a temporary repair. The contact stated that the parts had not been available for six months. The contact stated that the vehicle failed to start immediately however, he was able to restart the vehicle on the second attempt. There was no warning light illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was no longer included in the recall. A case was opened. The failure mileage was approximately 60,000.

ODI #11493419ELECTRICAL SYSTEM

The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and took the vehicle to the dealer for the recall repair. Upon return of the vehicle, the contact was unable to start the vehicle. The contact was informed that the vehicle had sat for a while and the battery was drained and needed to be recharged. After the recall repair, the vehicle operated as needed for one day and would fail to restart the following day. The contact had the battery replaced; however, the failure persisted. The manufacturer was notified of the failure and the contact was given a case number. The vehicle was not repaired. The failure mileage was 119,294.

ODI #11487675ENGINE AND ENGINE COOLING

The contact owns a 2012 Hyundai Veracruz. The contact stated that while driving approximately 50 MPH, the vehicle slowed down and several unknown warning lights illuminated. The contact stated that he slowly drove to an independent mechanic and the vehicle was diagnosed with a faulty alternator that was covered with oil residue. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) at Ray Skillman Southside Hyundai. The contact stated that prior to the failure, a "Charging System" warning was displayed and the vehicle was taken to the dealer Ray Skillman Avon Hyundai (8775 E US Hwy 36, Avon, IN 46123) where the failure cause was diagnosed as a faulty battery. The contact stated that the vehicle was taken to the local Auto Zone where he purchased a battery and had it replaced. The vehicle was towed to Ray Skillman Avon Hyundai who stated that the vehicle could not be repaired under a recall again but they would submit paperwork to the manufacturer for a good will repair. The contact stated that he was informed by the dealer that the manufacturer declined to provide the repair because the vehicle was out of warranty. The manufacturer was notified of the failure by email as the contact was awaiting a response. The failure mileage was unknown.

ODI #11484009ENGINE AND ENGINE COOLING

The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the check engine warning light was illuminated. The failure mileage was approximately 180,000. Parts distribution disconnect.

ODI #11480861STRUCTURE

It started with the back seat interior locks sticking. It has now turned into the back seat interior handle broken off. The other side is barely hanging on. My children are the usual passengers in the back seat and they are unable to open the doors to get out of the car.

ODI #11458602UNKNOWN OR OTHER

2012 HYUNDAI VERA CRUZ. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 20V-705. THE CONSUMER STATED THE DEALER HAD SCHEDULED AN APPOINTMENT TO HAVE THE RECALL REPAIR COMPLETE BUT, DID NOT HONOR THE RECALL.

ODI #11457165ENGINE

This recall only replaces the front cylinder bank cover gasket, but there's oil leaking on to my engine from the other valve gasket cover too. Hyundai wants to charge me $600 to replace that. The car has stopped on the road in the middle of me driving it twice (both in March 2021) - luckily no crash as it was in a residential area. I've paid over $1000 in repairs as Hyundai didn't have a recall 'solution' despite the car not working. I'm including the receipt for the alternator replacement as well as proof of the (first - there were multiple) battery replacements before there was a 'solution'. Hyundai won't reimburse me for these.

ODI #11452803ENGINE AND ENGINE COOLING

The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there were traces of oil leaking onto the alternator. The vehicle was taken to the dealer and diagnosed with an oil leak dripping onto the alternator; however, the dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to take the vehicle to a dealer. The failure mileage was approximately 170,000. Parts distribution disconnect. THE CONSUMER STATED THE VEHICLE WAS REPAIRED.

ODI #11447573AIR BAGS

On September 26, 2021 the airbag indicator light in my 2012 Hyundai Veracruz remained illuminated upon starting the vehicle. Around a day later, the airbag light stopped illuminating. Around a month later, I received a letter from Hyundai regarding a warranty extension to cover the clock spring, so I contacted my local Hyundai dealership. Tracy Hyundai indicated that the clock spring is fine, however there is a faulty passenger side occupant sensor. The fault code cleared; however this creates a safety issue as it is unknown if the front passenger airbags would deploy in the event of an accident. Tracy Hyundai indicated that Hyundai Corporation no longer makes this part so there is no available resolution. I contacted Hyundai Corporation, however they could not assist and referred me to contact the dealership.

ODI #11446107ELECTRICAL SYSTEM

My vehicle was under a recall. The engine lights started going off so I immediately turned around and headed back home. By the time I got home, my vehicle was close to stalling. It would not go beyond 3rd gear and would not go into reverse. I parked it on the street in front of my home and the vehicle stalled do to a failed alternator. The vehicle was towed to the dealer. The dealer honored only part of the recall. They replaced the valve gasket/T Joint but they would not replace the alternator because "it was not oil soaked". The alternator was previously replaced under the first recall and it is clear that this second alternator failed and should have been replaced as part of this second recall. My issue is that HYUNDAI IS NOT HONORING THE RECALL. I was forced to pay out of pocket $996.94 to have my alternator replaced. I have contacted the Hyundai Customer Care Center multiple times since November 2021 regarding this issue. I'm seeking that they honor the recall by reimbursing me but they have not followed up.

ODI #11441953ENGINE AND ENGINE COOLING

The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not available. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The contact's wife was able to restart the vehicle. The dealer and another dealer, Red McCombs Hyundai Northwest (13663 W Interstate 10 Frontage Rd, San Antonio, TX 78249) were made aware of the issue but informed the contact that parts were not yet available. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was approximately 135,000. Parts distribution disconnect.

ODI #11436083ENGINE AND ENGINE COOLING

The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact stated that the vehicle experienced the failure stated in the recall a month prior to receiving the recall notification. The vehicle was repaired by an independent mechanic, who replaced the alternator. After receiving the recall notification, the vehicle was taken to the dealer. The dealer informed the contact that there was oil leaking into the alternator. However, the part to do the recall repair would not be available until mid-January of 2022. The dealer informed the contact that it was safe to drive the vehicle. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,085.

ODI #11422812ELECTRICAL SYSTEM

My vehicle (2012 Veracruz) is currently under Recall Campaign #197 for Hyundai. This INCOMPLETE recall has been in place since November 2020 with NO SOLUTION PROVIDED yet as of July 2021. I have owned this vehicle for six years, and have already had to replace the alternator TWICE (2015 & 2019) due to the very same issue with the oil leak on the alternator. I 2019, my Veracruz DIED in the MIDDLE OF THE ROAD when the alternator suddenly went out. I was the EXACT SERIOUS SAFETY RISK indicated in this current Recall #197. I am now the mother of a newborn baby and two year old son. This is our primary family vehicle. We ARE UNABLE to rely on it as a safe and dependable vehicle for our family because of the OPEN and INCOMPLETE recall. The dealership has told me that I have to pay out of pocket for any diagnostic and repair at this point, even if tied to the recall. (I can apply later for reimbursement.) I want Hyundai to give a time expected for a solution to this recall IMMEDIATELY or I want Hyundai/dealership to pay for any diagnostic and repair services that may be related to this recall #197 and alternator issue. This is UNACCEPTABLE. I have contacted Hyundai Customer Care and been told that since my car is out of warranty, I must pay for any diagnostic and repair for alternator issues. Again, UNACCEPTABLE when I am receiving monthly notices from Hyundai that there is a clear alternator problem and safety concern. When is the solution to this recall going to be provided? When will this company accept liability for this issue?

ODI #11422841ELECTRICAL SYSTEM

In 2018 I had to replace my alternator as it failed while at a stop light. My dash warning lights illuminated so I pulled over to the curb and turned the vehicle off. I was not able to start the car back up and had to have it towed home. I noticed that there is evidence of oil leaking again… it is over the alternator as well as other parts under the hood. I also notice oil in my driveway where I park my car. I am concerned that the alternator will fail again as Hyundai still have no remedy for the issue.

ODI #11421706ENGINEFIRE

The contact owns a 2012 Hyundai Vera Cruz. The contact received notification of NHTSA Campaign Number: 20v705000 (engine and engine cooling) however, the part to do the recall was unavailable. The contact stated the vehicle was leaking oil. The check engine warning indicator light was illuminated. Additionally, The contact stated that while the vehicle was running, unattended there was an abnormal odor of burning oil detected. The vehicle was towed to the local dealer who stated the parts were not available. The vehicle was not diagnosed or repaired. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The failure mileage 180,000. Vin tool confirms parts not available.

ODI #11421661ENGINE AND ENGINE COOLING

The contact's wife owns a 2012 Hyundai Veracruz. The contact stated that while driving at 60 MPH, the vehicle began to lose power as several warning lights illuminated the instrument panel. Due to the failure, the contact had the vehicle towed to an independent mechanic who informed him that the cover gasket had leaked oil onto the alternator. The contact had both the alternator and the cover gasket replaced. Almost a year later, the same failure occurred and he had the cover gasket replaced again by the same mechanic.The contact then received a notification for NHTSA Campaign Number: 20V705000 (ENGINE AND ENGINE COOLING); however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall but the contact had not yet received a response.The contact recently took his vehicle to the same mechanic for a maintenance check and was informed that his cover gaskets were leaking oil yet again. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 100,000. Vin tool confirms parts not available.

ODI #11418882ENGINE AND ENGINE COOLING

The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11417914ENGINE AND ENGINE COOLING

The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The dealer was notified several times about the recall however, each time the contact was informed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11417676ENGINE AND ENGINE COOLING

THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD EXPERIENCED A FAILURE AND THE ALTERNATOR WAS REPLACED TWICE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000. PARTS DISTRIBUTION DISCONNECT.

ODI #11417446ENGINE AND ENGINE COOLING

THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT HAD NOT SPOKEN WITH THE DEALER HOWEVER, IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE WITHIN THE RECALL NOTICE THAT WAS RECEIVED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE BATTERY WARNING LIGHT AND FOB WARNING LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD STALL WHILE IDLING. THE CONTACT HAD TO RESTART THE VEHICLE. THE CONTACT HAD TAKEN THE VEHICLE TO A CERTIFIED MECHANIC WHO REPLACED THE TRANSMISSION TWICE. THE FAILURE CONTINUED AND THE VEHICLE WAS PRESENTLY INOPERABLE. THE CONTACT WAS SCHEDULED FOR ANOTHER TRANSMISSION REPLACEMENT WHEN THE RECALL NOTIFICATION WAS RECEIVED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. PARTS DISTRIBUTION DISCONNECT.

ODI #11416558ENGINE

THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE DECELERATED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO FRANK FLETCHER HYUNDAI (3111 E 32ND ST, JOPLIN, MO 64804) WHERE THE FAILURE WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED TO DUE OIL DRIPPING ON THE ALTERNATOR. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SEVERAL YEARS PRIOR THE VEHICLE WAS SERVICED AT EDMOND HYUNDAI (14137 N BROADWAY EXT, EDMOND, OK 73013) UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE DEALER FOUND NO ISSUES AT THE TIME. THE CONTACT THEN RECEIVED NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) SEVERAL MONTHS AFTER THE FAILURE. THE DEALER EDMOND HYUNDAI WAS NOTIFIED AND ADVISED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE OR THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

ODI #11415098ELECTRICAL SYSTEM

THE CAR WILL NOT START. IGNITION SWITCH DOES NOT ACTIVATE. THIS HAPPENS MOSTLY AFTER SITTING OVER NIGHT AND ON LONG TRIPS. A FEW TIMES IT STARTED AFTER HAVING THE BATTERY CHARGED FROM ANOTHER CAR. SOMETIMES IT STARTS AFTER 10 MINUTES OF TRYING TO START IT. IT HAPPENED ROUTINELY ON A 2000 MILE ROAD TRIP. 3 HYUNDAI DEALERS COULD NOT FIND AN ANSWER. IT HAPPENED RARELY FOR 4 MONTHS UNTIL THE RETURN 2000 MILE ROAD TRIP.

ODI #11403229ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11402643ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PEARSON HYUNDAI (9530 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THERE WAS ENGINE OIL LEAKING ONTO THE ALTERNATOR. THE FAILURE MILEAGE WAS 97,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11399753ENGINE

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER DUNCAN HYUNDAI LOCATED AT 2050 ROANOKE ST, CHRISTIANSBURG, VA 24073, WHO DIAGNOSED THAT THE ENGINE WAS DAMAGED DUE TO A LACK OF SUFFICIENT OIL IN THE ENGINE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

ODI #11395035ELECTRICAL SYSTEM,ENGINE

VEHICLE HAS OIL LEAKING ONTO ALTERNATOR. TOOK TO DEALER TO HAVE FIXED PER RECALL 197. DEALER SAID PROBLEM DID NOT EXIST AND INSTEAD TRIED TO CHARGE ME FOR MULTIPLE OTHER REPAIRS INCLUDING DAMAGE THEY DID TO VEHICLE WHILE PERFORMING INSPECTION. IF YOU PUT YOUR HAND ON THE BACK OF THE ALTERNATOR, YOUR HAND COMES OUT WITH OIL ON IT.

ODI #11388163ENGINE

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE LOSS MOTIVE POWER WHILE MAKING A TURN. THE OIL LEVEL AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE ALTERNATOR REPLACED. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS INFORMED OF FAILURE. THE MANUFACTURER DETERMINED THAT THE REPAIR WAS PERFORMED BY INDEPENDENT MECHANIC AND THEREFORE THERE WOULD BE NO REIMBURSEMENT. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

ODI #11353677ENGINE

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED THAT FUEL LEAKED ONTO THE ALTERNATOR AND CAUSED THE ENGINE TO SHUTOFF WHILE DRIVING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING) AT SOUTH CHARLOTTE HYUNDAI LOCATED AT 8525 SOUTH BLVD, CHARLOTTE, NC 28273 HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER WHO REPAIRED THE VEHICLE HOWEVER, THE FAILURE RECURRED A THIRD TIME AND THE DEALER INFORMED THE CONTACT THAT THE FAILURE WOULD NOT BE REPAIRED AGAIN FREE OF CHARGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

ODI #11330815ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED AT CAPITOL HYUNDAI MONTGOMERY LOCATED AT 2820 EASTERN BLVD, MONTGOMERY, AL 36116. THE FAILURE RECURRED AFTER 50,000 MILES AND THE FAILURE WAS REPAIRED BY THE SAME DEALER. THE FAILURE RECURRED AND THE DEALER TOLD THE CONTACT THAT THE VEHICLE WOULD NOT BE REPAIRED FREE OF CHARGE FOR A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

ODI #11323566ENGINE

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ROADSIDE ASSISTANCE WAS CALLED AND THE VEHICLE WAS JUMP STARTED HOWEVER, THE VEHICLE LOSS POWER AND STALLED SHORTLY THEREAFTER. THE VEHICLE WAS TAKEN TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF AN OIL LEAK FROM THE FRONT CYLINDER BANK VALVE COVER GASKET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 92,000.

ODI #11311721STEERING,ELECTRICAL SYSTEM

I WAS MAKING A RIGHT HAND TURN ONTO A 2 LANE DIVIDED HIGHWAY. AS I WAS TURNING I LOST STEERING POWER AND MY BRAKE LIGHT INDICATOR CAME ON. I WAS EVENTUALLY ABLE TO REGAIN STEERING AFTER CROSSING BOTH LANES OF ON COMING TRAFFIC. THE ALTERNATOR BELT WAS REPLACED. THE VERY NEXT DAY THE EXACT SAME THING OCCURRED EXCEPT THERE WAS A LOUD SQUEAL THAT HAPPENED FOLLOWING THE LOSS OF STEERING AND THE BATTERY LIGHT COMING ON.THIS IS A SIGNIFICANT SAFETY CONCERN TO LOSE STEERING WHILE DRIVING THE VEHICLE. I HAD ALSO EXPERIENCED THE ABS SENSOR, EMERGENCY BRAKE SENSOR, AND ESC SENSOR COMING ON. REPLACING THE ABS SENSOR ON BOTH SIDES CORRECTED THAT ISSUE.

ODI #11310878ELECTRICAL SYSTEM,UNKNOWN OR OTHER

THE BATTERY DON'T CHARGE UNLESS THE AIR CONDITIONER IS ON.

ODI #11192242UNKNOWN OR OTHER

THE CAR IS STILL HAVING THE OIL LEAK ON TO THE ALTERNATOR LIKE THE RECALL STATED. THIS IS MY 3RD TIME REPLACING MY ALTERNATOR ON A BRAND NEW CAR I BOUGHT OFF THE LOT.

ODI #11172467ELECTRICAL SYSTEM,ENGINE

THE 2012 VERACRUZ WAS PURCHASED IN AUGUST 2015, FROM WALDORF HYUNDAI, WALDORF MARYLAND. DECEMBER OF 2015, THE DEALERSHIP REPLACED THE BATTERY UNDER WARRANTY. 2016, THE ALTERNATOR FAILED AND WAS REPLACED UNDER WARRANTY. 2017 THE SPARK PLUGS FAILED AND WAS REPLACED AT MY EXPENSE. 2018 THE VALVE COVER GASKET FAILED AND THE DEALERSHIP (WALDORF HYUNDAI) REFUSE TO COVER THE REPAIR COST. UNDER PROTEST AND A COMPLAINT FILED WITH HYUNDAI CORPORATE JULY 2018, THE GASKET WAS REPAIRED. JANUARY 2019, THE SPARK PLUGS FAILED AND THE DEALERSHIP REFUSED TO COVER THE REPAIR. SECOND COMPLAINT FILED WITH HYUNDAI CORPORATE, AND CURRENTLY WE ARE DISPUTING IF HYUNDAI SHOULD COVER THE REPAIR COST. UPON PURCHASING THIS VEHICLE, THE DEALERSHIP NEVER DISCLOSED THE 2014 RECALL FOR THIS VEHICLE'S ELECTRICAL SYSTEM FAILURE. THE GASKET HAS FAILED AT LEAST TWICE SINCE I HAVE OWNED THE VEHICLE AND THE ALTERNATOR, SPARK PLUGS, AND BATTERY HAVE BEEN REPLACED. THE VEHICLE HAS STALLED ON THE HIGHWAY EACH TIME HAVING TO BE TOWED TO WALDORF, HYUNDAI. THE VEHICLE IS A SAFETY HAZARD DUE TO SUDDEN LOSS OF POWER ON MULTIPLE OCCASIONS, AND HAS PROVEN TO BE UNRELIABLE. HYUNDAI DOES NOT HAVE A SOLUTION TO THE RECALL ( 14V415000) IN 2014, AND THE VEHICLE SHOULD HAVE NEVER BEEN SOLD. THE VEHICLE SERVICE RECORDS ARE AVAILABLE AT THE DEALERSHIP.

ODI #11162394STRUCTURE

GLASS SUN ROOF WOULD NOT CLOSE AND STUCK IN OPEN POSITION. HYUNDAI DEALER'S REPORT IS THAT TRACKS ARE CRACKED OPEN DUE TO SUN DAMAGE. ALSO THAT VALVE COVERS ARE LEAKING ON TO THE ALTERNATER

ODI #11144000ELECTRICAL SYSTEM,ENGINEFIRE

THE CAR WOULD NOT START. THEN THE ENGINE AREA BEGAN SMOKING AND THEN A FIRE SPARKED. THE FIRE DEPARTMENT HAD TO BE CALLED TO PUT THE FIRE OUT. THE CAR WAS AT A GAS STATION AND WAS NOT MOVING.

ODI #11141709EXTERIOR LIGHTING

PURCHASED VEHICLE NEW IN 2012. CURRENTLY AT 112K MILES. OVER THE PAST YEAR I HAVE NOTICED THAT WHEN MY LIGHT DIAL IS IN THE "ON" POSITION AND SIGNALING RIGHT WITH THE TURN SIGNAL STALK IN CITY CONDITIONS (5-30 MPH) MY HEADLIGHTS (AND DASH LIGHTS) WILL FLICKER OFF AND BACK ON. LIGHT DIAL IS AT END OF SIGNAL STALK AND I INITIALLY CONCLUDED I POSSIBLY TWIST THE STALK IN A SLIGHT NATURE WHEN DRIVING TO CAUSE THE ISSUE BUT LATER CONCLUDED THE DIAL IS EXTREMELY SENSITIVE TO TOUCH. I OFTEN KEEP THE LIGHT DIAL IN "AUTO" AND USUALLY ONLY HAVE IT IN "ON" DURING RAIN CONDITIONS. SAFETY CONCERN IS RELEVANT TO NOT BEING ABLE TO SEE MOMENTARILY WHILE TURNING OR ONCOMING TRAFFIC THINKING I AM FLASHING MY LIGHTS TO SIGNAL THEM TO GO INSTEAD OF ME CAUSING US TO TURN AT THE SAME TIME. OVER THE PAST THREE TIMES DRIVING THIS WEEK, I HAVE WITNESSED MY LIGHTS TURNING ON FOR ABOUT A MINUTE AND THEN BACK OFF WHILE IN "AUTO" DRIVING IN BRIGHT SUNLIGHT AND NO SHADE (OCCURRED TWICE IN ONE DRIVE) AND NO SIGNAL STALK MANIPULATION. THIS EVENT CAUSED ME TO TAKE THE LIGHTS TO "OFF" WHICH ON MY NEXT EXCURSION CAUSE THEM TO FLICKER ON AND THEN OFF WHILE SIGNALING RIGHT IN CITY CONDITIONS.

ODI #11140619ELECTRICAL SYSTEM

ALTERNATOR VOLTAGE GOES FROM 11.7 TO 13.2 WITH NO CHANGE IN LOADS. CAN VISUALLY SEE OIL LEAK ON ALTERNATOR. LEAK WAS RECALLED IN 2014 WAS SUPPOSED TO BE CORRECTED NOW RE-OCCURRING

ODI #11123217ELECTRICAL SYSTEM

VEHICLE LOST ALL POWER WHILE DRIVING IN SUBDIVISION WAS UNABLE TO TURN STEERING WHEEL. TOOK TO REPAIR SHOP ADVISED THE ALTERNATOR NEEDED TO BE REPLACED. PAID TO HAVE REPLACED. NOTICED A RECALL ON THE VERACRUZ THAT WAS NEVER ADDRESSED. ON THE NHTSA WEBSITE THE RECALL STATED ALTERNATOR AND GASKET WOULD BE AFFECTED BUT HYUNDAI IS STATING IT IS ONLY FOR THE OIL AND GASKET NOT ALTERNATOR.

ODI #11112248EXTERIOR LIGHTING

HEADLIGHTS TURNING ON AND OFF WHILE DRIVING. APPEARS TO BE A PROBLEM WITH THE HEADLIGHT SWITCH/STALK ON STEERING WHEEL. HAPPENS WHILE STOPPED, DRIVING ON STREETS AND HIGHWAYS. SEEMS TO OCCUR MORE OFTEN WHILE MAKING TURNS.

ODI #11100319ENGINE

THIS IS REGARDING A RECALL TO MY 2012 HYUNDAI VERACRUZ. IN NOVEMBER 2014 I HAD THE FRONT VALVE COVER REPLACED UNDER A RECALL BECAUSE IT WAS LEAKING. IT RECENTLY STARTED LEAKING AGAIN. WHEN I CALLED THE DEALERSHIP, THEY SAID THAT THERE WAS NO RECALL ON MY VEHICLE AND THAT I WOULD HAVE TO PAY FOR THE REPAIR. I WRITING TO INFORM YOU THAT THIS IS STILL AN ISSUE. MY VEHICLE ONLY HAS 63K MILES ON IT, ALL MAINTENANCE IS PERFORMED ON OR AHEAD OF SCHEDULE AND IS GARAGE KEPT. I PAID FOR THE REPAIR OUT OF POCKET AT A REPAIR SHOP OTHER THAN THE DEALER. THIS IS NOT AN ISSUE THAT SHOULD REOCCUR WITH 4 YEARS TO A VEHICLE THAT IS SO WELL MAINTAINED. THE INVOICES FOR BOTH REPAIRS ARE ATTACHED IN A PDF FILE. IF OTHER CUSTOMERS ARE REPORTING THIS ISSUE, I BELIEVE A SECOND RECALL NEEDS TO BE ISSUED. THANK YOU.

ODI #11061412ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE ATTEMPTING TO START THE IGNITION, THE VEHICLE WOULD NOT START. THE VEHICLE WAS JUMPSTARTED AND DRIVEN TO THE DEALER. MID ISLAND HYUNDAI (1815 MIDDLE COUNTRY RD, CENTEREACH, NY 11720) REPLACED THE BATTERY IN THE VEHICLE, BUT THE FAILURE RECURRED SIX MONTHS LATER. THE DEALER DIAGNOSED THAT OIL WAS LEAKING ONTO THE ALTERNATOR. THE SEAL, ALTERNATOR, AND BATTERY WERE REPLACED IN THE VEHICLE, BUT THE FAILURE RECURRED ONE YEAR LATER. THE VEHICLE WAS TAKEN TO HYUNDAI 112 (2114 NY-112 MEDFORD, NY 11763) WHERE THE SEAL, ALTERNATOR, AND BATTERY WERE REPLACED AGAIN. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 1,200.

ODI #11018693ENGINEFIRE

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE DRIVING, SMOKE WAS SEEN UNDER THE HOOD. UPON INSPECTION, IT WAS DISCOVERED THAT OIL WAS LEAKING FROM THE ENGINE ONTO THE ALTERNATOR. THE VEHICLE WAS TAKEN TO THE DEALER (HANLEES HYUNDAI IN FREMONT, CALIFORNIA), BUT THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. IN APRIL OF 2015, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING: ENGINE). APPROXIMATELY 2,000 MILES LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE FAILURE WAS REPAIRED. APPROXIMATELY 15,000 MILES LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 17,000.

ODI #11003712ELECTRICAL SYSTEM,ENGINE

THE FIX FOR RECALL NHTSA CAMPAIGN NUMBER: 14V415000 FAILED IN LESS THAN TWO YEARS. THE HEAD GASKET LEAK APPARENTLY RETURNED AND CREATED AN ALTERNATOR FAILURE THAT LED TO A LOSS OF POWER AND ACCELERATION ON THE HIGHWAY AND EVENTUAL STALL OUT. THE VEHICLE WAS REPAIRED, BUT I INCURRED COSTS ASSOCIATED WITH A NEW BATTERY AND THE DEDUCTIBLE ON MY SERVICE CONTRACT. THE RESOLUTION OF THE RECALL NEEDS TO BE INVESTIGATED FOR FAILURE.

ODI #10971949ELECTRICAL SYSTEM

JULY 2014: EXPERIENCED SUDDEN PROGRESSIVE ELECTRICAL FAILURE WHILE DRIVING. DISCOVERED ALTERNATOR FOULED BY LEAKING OIL. VALVE COVER GASKET, ALTERNATOR REPLACED AT DEALERSHIP. REC'D NOTICE OF RECALL 121. JANUARY 2015: RECALL REPAIRS WERE APPLIED. JUNE 2016: PROBLEM RECURRED AS BEFORE. GASKET & ALTERNATOR AGAIN REPLACED. ALTHOUGH REPAIR/REPLACEMENT DONE, HYUNDAI REFUSES TO OFFER ANY OTHER REMEDY OR EXTEND WARRANTY.

ODI #10957112POWER TRAIN,VEHICLE SPEED CONTROL

OVER THE PAST MONTH OR SO, THIS VERACRUZ HAS SUDDENLY AND WITHOUT WARNING ACCELERATED AT TOP SPEED, AND I COULD NOT STOP IT WITH THE BRAKES. I HAD TO TURN THE ENGINE OFF IN THE MIDDLE OF TRAFFIC. THIS IS INCREDIBLY DANGEROUS-I DONT EVEN WANT TO DRIVE THE CAR. SOMEONE COULD EASILY GET INJURED OR WORSE.

ODI #10904203EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE THE VEHICLE WAS STATIONARY, THE BRAKE LIGHTS MALFUNCTIONED AND CAUSED THE GEAR SHIFT LEVER TO LOCK. THE BRAKE SWITCH WAS REPLACED TWICE, BUT THE ISSUE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 83,000.

ODI #10788809ENGINE

WENT IN FOR A RECALL (CAMPAIGN 121) TO THE DEALERSHIP. THE REPAIR WAS DONE INCORRECTLY CAUSING MORE PROBLEMS. THE DEALERSHIP AGREED TO RE DUE JUST THE PROBLEM BUT FAILED TO CLEAN RESIDUA (OIL ALL OVER ENGINE AND PARTS) THIS CAUSED THE PARTS TO FAIL UPON DRIVING. FILED A COMPLAINT TO HYUNDAI AND HAD NO RESULTS ON PAYING FOR THE DAMAGES (REPAIRS). THE 1ST INCIDENT OCCURRED WHILE DRIVING ON THE HIGHWAY WITH HEAVY TRAFFIC. THE DRIVE BELT SHREDDED CAUSING VEHICLE TO STOP. THE 2ND INCIDENT OCCURRED WHILE DRIVING ON MAIN ROAD. THE ALTERNATOR FAILED WHILE DRIVING. THE RECALL STATES REPLACE ALTERNATOR IF ANY OIL CONTAMINATION IS FOUND WHICH WAS NOT. I NEED HELP TO GET THE REPAIR COST PAID FOR FOR FAULTY WORK.

ODI #10786718ELECTRICAL SYSTEM

WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ON, THE HEADLIGHTS WOULD GO OFF COMPLETELY FOR A MOMENT (PERHAPS ONE TO TWO SECONDS) WHEN THE TURN SIGNAL IS USED. THE HEADLIGHTS ALWAYS CAME BACK ON WHEN THE TURN SIGNAL LEVER WAS RETURNED TO THE NORMAL CENTER POSITION. THIS HAS HAPPENED OCCASIONALLY FOR A COUPLE OF MONTHS, BUT THEN IT OCCURRED FREQUENTLY ON A RECENT TRIP WHERE I WAS DRIVING AT NIGHT FOR ABOUT SIX HOURS STRAIGHT ON AN INTERSTATE HIGHWAY.

ODI #10639870ENGINE

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE). THE CONTACT BELIEVED THE RECALL WAS UNSAFE BECAUSE THE MANUFACTURER DID NOT INFORM THE DEALER OF A REMEDY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ODI #10632011SUSPENSION

TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

Component Failure Cascade Risk

Known patterns where one defect leads to more severe downstream failures

CriticalEGR issue detected

Head gasket failure and engine overheating — EGR cooler failure is the leading cause of catastrophic engine failure on diesel engines

HighABS issue detected

Loss of brake assist and ABS in emergency — can significantly extend stopping distances

Complaint & Reliability Timeline

Annual complaints (blue) vs. composite reliability score (amber) — recall years marked in red

Annual complaints and reliability score for HYUNDAI Veracruz — recall years marked in red
091705010020142014201620182020202220242026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 64 total NHTSA complaints filed over 12 years, with the worst year being 2021 (17 complaints).

The amber reliability line averaged 97/100 across the vehicle's life — relatively stable, with the lowest point of 94/100 in 2021.

The recall (red dashed line) were issued in the same year or before complaints peaked, suggesting the manufacturer identified and acted on the defect relatively quickly.

Details & Analysis
Financial

5-Year Total Cost of Ownership

Estimated based on EPA fuel data, risk-adjusted maintenance, and depreciation

$51,614
~$860/mo over 5 yrs
$0.3/mi
cost per mile
Fuel
$10,000
Insurance (est.)
$7,500
Maintenance
$23,000
Repair Risk Buffer
$6,000
Depreciation
$5,114

Estimated 5-year cost of ownership: $51,614 (~$860/mo). Repair risk buffer is standard due to vehicle risk profile.

Negotiation Ammunition

Use these data-backed findings to negotiate the price down

3 open recalls (unverified repair status)−$1,500
1 recall over 2 years old — likely uncompleted−$400
Total recommended deduction−$1,900

Pre-Purchase Inspection Checklist

Tailored for the 2012 HYUNDAI Veracruz — specific failure modes your mechanic must check, not a generic list

1 critical inspection item must be resolved before purchase. Do not skip these checks.
CRITICAL
Inspect engine bay for heat damage, melted wiring, and fire suppressor residue
This model has a high fire risk signal from recalls or complaints. Look for signs of prior heat events near the engine or battery.
HIGH
Inspect for egr issue detected — ask for repair records
Head gasket failure and engine overheating — EGR cooler failure is the leading cause of catastrophic engine failure on diesel engines
HIGH
Inspect for abs issue detected — ask for repair records
Loss of brake assist and ABS in emergency — can significantly extend stopping distances
HIGH
Verify recall ENGINE AND ENGINE COOLING:ENGINE has been repaired
Recall on record for: Hyundai Motor Company (Hyundai) is recalling certain model year 2007-2012 Veracruz vehicles manufactured from December 2
HIGH
Verify recall ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS has been repaired
Recall on record for: Hyundai Motor America (Hyundai) is recalling certain 2007-2012 Veracruz vehicles that were previously recalled under rec
HIGH
Verify recall SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE has been repaired
Recall on record for: Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent,
MEDIUM
Test drive and inspect: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: SERVICE BRAKES, HYDRAULIC
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.

Recall Probability Forecast

Estimated likelihood of a new recall in the next 18 months based on NHTSA signals

5%
18-month
10%
2-year
Low Probability
Cumulative 2-year risk: 10%

5% baseline recall probability — no strong indicators of an imminent recall.

Maintenance Schedule

OEM-specified service intervals for this vehicle

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions

Auction History

Public sale records from Copart, IAAI, and auction aggregators

Searching Public Auction Records

Checking Copart, IAAI, BidFax, and other sources for KM8NUDCC8CU180540. Results appear automatically when found.

Insurance Cost Estimate

Estimated annual premiums based on vehicle profile, theft data, and NHTSA safety ratings

Full Coverage
$1,450–$1,850/yr
~$121–$154/mo
Liability Only
$560–$710/yr
~$47–$59/mo
Category: Standard Vehicle
14-year-old vehicle: −18% (depreciated ACV lowers full-coverage cost)

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

Manufacturer NHTSA Penalty History

Federal fines issued for recall delays and safety violations

HYUNDAI has been fined $131M+ by NHTSA. Most recently in 2022: Failure to promptly recall vehicles with engine fire risk.

2020$81MFailure to recall vehicles with Theta II engine defect in a timely manner
2022$50MFailure to promptly recall vehicles with engine fire risk

State-Specific Legal Protections

What consumer laws apply to this vehicle purchase in your state

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Complete Data Table

All decoded fields in a single flattened view

Vehicle Identity

VINKM8NUDCC8CU180540
Model Year2012
MakeHYUNDAI
ModelVeracruz
TrimGLS
SeriesWagon Body Type
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)

Body & Configuration

Body StyleSport Utility Vehicle [SUV]/Multipurpose Vehicle [MPV]
Doors4
Drive Type4WD/4-Wheel Drive/4x4
Fuel TypeGasoline

Engine

Displacement (L)3.8

Manufacturer

ManufacturerHYUNDAI MOTOR CO
Assembly CityULSAN
Assembly CountrySOUTH KOREA

VIN Structure

WMI (Chars 1–3)KM8
Check Digit (Char 9)8
Model Year Code (Char 10)C
Plant Code (Char 11)U
Sequence (Chars 12–17)180540

Safety Data

NHTSA Recall Count3
NHTSA Complaint Count64

VIN Structure Decode

ISO 3779 character-by-character breakdown of this Vehicle Identification Number

K
1
M
2
8
3
N
4
U
5
D
6
C
7
C
8
8
9
C
10
U
11
1
12
8
13
0
14
5
15
4
16
0
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
K
World Manufacturer
Country & region of manufacture
Position 1
M
Manufacturer
Specific manufacturer identifier
Position 2
8
Vehicle Type
Division or vehicle type
Position 3
NUDCC
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
8
Check Digit
Mathematical validation character
Position 9
C
Model Year
Year of manufacture
Position 10
U
Assembly Plant
Where the vehicle was assembled
Position 11
180540
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
South Korea
From VIN position 1 (K)
Model Year Character
"C" → 2012
Could also be 1982
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm
Research This Model

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 7/3/2026, 7:23:58 PM.