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VIN REPORT

JM1BM1N7XG13190772016 MAZDA Mazda3SE

Risk Score
38
MODERATE RISK
out of 100
6 Found
6 campaigns
101
Reported to NHTSA
Not Tested
See iihs.org/ratings
10 yrs
Made in JAPAN
F
Score: 46/100
Verdict & Risk Assessment
📄

Executive Summary

2016 MAZDA Mazda3 was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 6 open recalls on record — these are safety-critical and should be addressed immediately. 101 owner complaints include 5 reported injuries, indicating real-world safety incidents beyond normal wear.

  • 6 open recalls including safety-critical systems (Active 'do not drive' recall; Brake system recall)
  • 5 injuries reported across 101 owner complaints
  • 7 complaints involved a crash — unusually high incident rate
  • Brakes is flagged in both recalls and owner complaints — double-confirmed failure pattern
  • High lemon law risk indicators — multiple safety-critical recall and complaint patterns present
  • Component failure cascade detected — a known defect pattern that typically leads to more severe downstream damage
38/100
Moderate Risk
3 moderate risk signals detected. Negotiate accordingly and verify service history.
LOWMODERATEHIGHCRITICAL
Contributing Risk Factors — 3 detected
Critical deferred maintenance — safety-critical components overdue
+20
6 model-wide recalls on record
+12
Accelerating complaint trend — problems increasing over time
+6
Critical Alerts

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle
Make
MAZDA
Model
Mazda3
Year
2016
Trim / Series
SE
Body Style
Hatchback/Liftback/Notchback
Vehicle Type
PASSENGER CAR
Fuel Type
Gasoline
Engine
4-cyl 2.0L
Doors
5
Manufacturer
MAZDA MOTOR CORPORATION
Assembly
HOFU, YAMAGUCHI, JAPAN
GVWR
Class 1: 6,000 lb or less (2,722 kg or less)
CQuality55/100
Standard📍 HOFU, YAMAGUCHI

No specific quality data available for this plant. No documented recall or complaint concentrations on record.

Safety
F
Score: 46/100
Crash Test Rating20/40
Recall Safety1/30
Complaint History25/30
95/100Critical
  • Active 'do not drive' recall
  • Brake system recall
  • Fuel system recall
2/100
Basic
1 of 20 safety features detected
Missing: Automatic Emergency Braking, Pedestrian AEB, Forward Collision Warning, Electronic Stability Control
Low
  • 1 complaint(s) involved a fire
High
  • Active 'do not drive' recall issued
  • 3 recalls on same component: Fuel System
  • 5 injuries reported in complaints
  • Safety system appears in both official recalls and owner complaints

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.

Brakes
1 recall14 complaints
Visibility
1 recall6 complaints
Forward Collision Warning?Unknown
Automatic Emergency Braking?Unknown
Pedestrian AEB?Unknown
Rear AEB?Unknown
Lane Departure Warning?Unknown
Lane Keep Assist?Unknown
Lane Centering Assist?Unknown
Blind Spot Monitoring?Unknown
Rear Cross Traffic Alert?Unknown
Adaptive Cruise Control?Unknown
Adaptive Headlights?Unknown
Auto High Beam?Unknown
Parking Assist?Unknown
Backup Camera?Unknown
Electronic Stability Control?Unknown
Tire Pressure Monitoring?Indirect
Event Data Recorder?Unknown
Crash Notification?Unknown
Dynamic Brake Support?Unknown
Keyless Ignition?Unknown
Recalls
82/100
Critical Deferred Risk
Critical deferred failure risk — 4 safety-critical or high-cost components are past their service interval. Without immediate attention, repair costs will compound significantly.
No odometer data on record. Mileage is estimated at ~120,000 mi based on average annual driving. Items marked EST. OVERDUE may already be due — verify service history with the seller. Items marked OVERDUE are confirmed past-due based on vehicle age alone.
EST. OVERDUECriticalTiming Chain Tensioner
Service interval: 10 yr · Vehicle age: 10 yr · Past due by age
Service Timing Chain Tensioner immediately — already past the 120,000 mi / 10 yr interval
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
EST. OVERDUECriticalWater Pump
Service interval: 8 yr · Vehicle age: 10 yr · Past due by age
Service Water Pump immediately — already past the 100,000 mi / 8 yr interval
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
EST. OVERDUEHighTransmission Fluid / Service
Service interval: 5 yr · Vehicle age: 10 yr · Past due by age
Service Transmission Fluid / Service immediately — already past the 60,000 mi / 5 yr interval
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
EST. OVERDUEHighCoolant Flush
Service interval: 5 yr · Vehicle age: 10 yr · Past due by age
Service Coolant Flush immediately — already past the 100,000 mi / 5 yr interval
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
EST. OVERDUEModerateSpark Plugs (iridium/platinum)
Service interval: 8 yr · Vehicle age: 10 yr · Past due by age
Service Spark Plugs (iridium/platinum) immediately — already past the 100,000 mi / 8 yr interval
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
EST. OVERDUEModerateFuel Injectors
Service interval: 10 yr · Vehicle age: 10 yr · Past due by age
Service Fuel Injectors immediately — already past the 120,000 mi / 10 yr interval
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.
66 RECALLS

NHTSA VIN-specific recall lookup returned no data for this VIN. The 6 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

Average repair completion across 6 recalls is ~69%. Always ask the seller for dealer service records confirming each repair.

69%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

MAZDA Recall Completion Rate — Industry Context
93%Excellent

MAZDA has an excellent recall completion rate (93%) — owners typically receive a remedy within 15 months.

Avg time to remedy open recall: ~15 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
15mo
#19V272000
Apr 2019

VISIBILITY:WINDSHIELD WIPER/WASHER

SummaryMazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
Read full details...
ConsequenceReduced visibility while driving can increase the risk of crash.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#16V684000
Invalid Date

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

SummaryMazda Motors North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda3 vehicles manufactured January 4, 2014, to September 18, 2015. The fuel tank of the affected vehicles may have been improperly handled during manufacturing and, as a result, the welded attachment of the Inlet Check Valve (ICV) may fail and allow fuel to leak.
Read full details...
ConsequenceA fuel leak in the presence of an ignition source increases the risk of a fire.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#16V685000
Invalid Date

FUEL SYSTEM, GASOLINE:STORAGE

SummaryMazda North American Operations (Mazda) is recalling certain model year 2016 Mazda3 vehicles manufactured September 24, 2015, to October 16, 2015. During manufacturing, the fuel tanks for the affected vehicles may have deformed, resulting in a fuel leak from the recirculation pipe welded connection.
Read full details...
ConsequenceA fuel leak in the presence of an ignition source increases the risk of a fire.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#17V393000
Invalid Date

PARKING BRAKE

SummaryMazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda6 and 2014-2016 Mazda3 vehicles. Water could possibly enter the brake caliper causing the parking brake actuator shaft to corrode and possibly bind.
Read full details...
ConsequenceIf the parking brake actuator shaft binds, the parking brake may not engage or disengage fully. If the parking brake does not engage properly, the vehicle may move unexpectedly if it is parked on a slope, increasing the risk of a crash.
Est. Repair Completion~68%

~32% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#15V621000
Feb 2015

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

SummaryMazda North American Operations (Mazda) is recalling certain model year 2015-2016 Mazda3 vehicles manufactured May 21, 2015, to August 25, 2015. The affected vehicles are equipped with a fuel tank with a shut-off valve that can allow fuel to enter into the fuel tank emissions systems. If enough fuel enters the emission system it may leak out onto the ground or result in an engine stall.
Read full details...
ConsequenceA fuel leak in the presence of an ignition source increases the risk of a fire. An engine that stalls increases the risk of a crash.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#23V487000
Invalid Date

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

SummaryMazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Read full details...
ConsequenceA rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
Est. Repair Completion~70%

~30% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

LONG-STANDING OPEN
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
11.2yr open
VISIBILITY:WINDSHIELD WIPER/WASHER
7yr open

⚠ One or more recalls have been open for over 5 years — may never have been repaired on this vehicle.

🚫
DO NOT DRIVE Recall Active
NHTSA has issued a "park it" recall — vehicle should not be driven until repaired.
02/10/2015
6 total campaigns
VisibilityFuel SystemBrakes
3
Part Replacements
0
Software/OTA Updates
0
Buyback/Refund
0
High-Effort Repairs
2 recalls are over 2 years old — statistically less likely to have been completed. Verify repair status with any dealer using your VIN.
RECALL DIDN'T FIX IT

100% of complaints about "FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY" were filed AFTER recall campaign 15V621000 (2015-02-10) — the recall remedy may not have fully resolved the issue.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
100% post-recall
Recall: 2015-02-100 before · 27 after#15V621000
VISIBILITY:WINDSHIELD WIPER/WASHER
71% post-recall
Recall: 2019-04-042 before · 5 after#19V272000

Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.

Complaints
Other
32
Electrical
22
Brakes
1 crash14
Engine/Powertrain
1 crash11
Safety Systems
3 crash4 inj8
Visibility
6
Exterior/Other
2 crash1 inj4
Body/Structure
2
2017
12
2018
10
2019
10
2020
11
2021
11
2022
3
2023
8
2024
22
2025
8
2026
1
18% trend in recent years (increasing complaints)
Accelerating +50%
24
Last 24 months
16
Prior 24 months
Engine stalling6
Electrical failure3
Fire/smoke3
Brake failure1
Conditions Reported
Parking/low-speed (22)Highway/high-speed (7)Startup (5)Rain/wet (3)Cold weather (1)
101HIGH VOLUME
1
Fire
7
Crashes
5
Injuries
ODI #11709605ELECTRICAL SYSTEM

The contact owns a 2016 Mazda Mazda3. The contact stated that while driving and while starting the vehicle, the instrument cluster was inoperable. The contact also stated that the instrument cluster screen was peeling, and critical information for the vehicle was not displayed. Additionally, the infotainment system became intermittently inoperable due to the failure. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact expressed concerns that the inoperable instrument cluster created a hazardous and unsafe condition due to the complete loss of instrument panel functionality. The approximate failure mileage was 142,000.

ODI #11680982UNKNOWN OR OTHER

The “spidering” on the infotainment screen is spidering making it hard to see when in reverse.

ODI #11678732POWER TRAIN

I am writing to formally report a serious safety issue with my 2016 Mazda 3 manual transmission, which experienced a sudden and complete clutch failure at less 60,000 miles — without any warning lights or diagnostic alerts. I am deeply concerned that: •There was no dashboard warning, even as the clutch system failed •The gear indicator was inaccurate in prior days, which may have been an early sign of failure •There was no protection mechanism to prevent complete drivetrain failure during normal use.

ODI #11676724UNKNOWN OR OTHER

The "Infotainment System" is activating itself and cycling through various options when I slow down or stop. It calls random numbers and changes settings on the system. It is distracting and dangerous. This is a known "ghost touch" problem for this model of vehicle, but the Mazda dealer I contacted in Knoxville, TN said it would cost nearly $300 to repair the problem (by replacing the entire system).

ODI #11667630UNKNOWN OR OTHER

Mazda supposedly repaired/replaced the backup camera issue under the recall. However, within one day it was doing the same thing again...the screen dims or flickers off when backing up the car. I told Mazda about that and they said I need a new screen, which would not be covered under the recall. This is a safety hazard that they should be required to address.

ODI #11656620SEAT BELTS

The contact owns a 2016 Mazda Mazda3. The contact stated that while the vehicle was parked, the driver’s side seat belt became inoperable. The contact stated that the seat belt latch failed to function properly. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

ODI #11641207UNKNOWN OR OTHER

The 2014 Mazda3 I own has a known "Mazda Connect Touch Screen Concern" in August 2019 in which the Mazda Connect touch screen does not accept touch commands in part of the screen. I called Mazda and they said there are not any recalls for this but they did acknowledge this was an issue.

ODI #11637981PARKING BRAKE

The contact owns a 2016 Mazda Mazda3. The contact stated while the vehicle was parked, the parking brake became firm and failed to engage as needed, causing the rear passenger’s side brake pads to not respond as needed after the vehicle was repaired under NHTSA Campaign Number: 17V393000 (PARKING BRAKE). The contact stated that the recall repair failed to fix the vehicle. There was no warning light illuminated. The contact checked the temperature of the brakes and noticed that the brakes were hotter than normal. A dealer was contacted. The vehicle was towed to the dealer where it was diagnosed that the parking brake actuator was rusted on the inside. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was 188,900.

ODI #11636134ELECTRICAL SYSTEM

When I checked for recall information 2 recalls were listed under my car's vin #: Recall #1: 3219D with Closed status. Recall #2: 6023G is listed as Active. But, when I tried to schedule a repair for the active recall, the manufacturing website ONLY listed the "closed" recall (3219D) was listed as available for repair, which is bizarre. Please see the attached screenshot of the website. Thanks.

ODI #11628836UNKNOWN OR OTHER

I am now experiencing the problems outlined in [XXX] approximately 18 months after the extended warranty period has ended for me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11625563BACK OVER PREVENTION

My 2016 Mazda 3 has had a faulty rearview camera, computerized controls, and monitor display screen for over 2 years now. I am not sure if there is a problem with the electrical system because I have lost the ability to turn on the navigation function, the stereo function, and to see the vehicle maintenance information with non-functioning electrical controls and display screen. Sometimes the monitor display would show a blank screen or a fuzzy screen which is a safety hazard especially when I'm driving my vehicle in reverse and could potentially cause an accident. There has been a recall on the rearview camera since July 2023. I have contacted the Mazda dealership multiple times, and they have repeatedly said that the rearview camera parts are still not available. This is unacceptable because it seriously compromises my safety and the safety of others if I cannot safely back up my vehicle when driving due to the faulty rearview camera, computerized controls and monitor display screen. There should also be a recall on the computerized controls and monitor display screen.

ODI #11624017BACK OVER PREVENTION

The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was distorted or failed to display an image while reversing. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. Parts distribution disconnect.

ODI #11621659ELECTRICAL SYSTEM

NHTSA Recall # 23V-487 Manufacturer Recall # 6023G issued July 14, 2023 After repeated phone calls to the Manufacturer and the Mazda Dealership, the recall has not been fixed. I have been told that the parts are not available. As of this date, 16 months after the recall, Mazda has not fixed the problem. I have been told by the Manufacturer and the Mazda Dealership, that parts are not available. The manufacturer told me that they have no date when parts will be available. I have asked to speak with a Manager at the Manufacturer and was told that there is no one else to talk to except Customer Service. I asked for a contact at the Corporate level that I could send an email to, and was told that there was no email address available. They have suggested that I get it fixed at my own cost and submit a claim that may or may not be reimbursed. I consider the distorted rear view camera picture to be a safety hazard when backing up. I believe that 16 months should be plenty of time to fix this problem and that Mazda just does not want to fix a manufacturing problem on a 8 year old car.

ODI #11619306ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION

It’s been over a year since recall number 23v-487 was issued Need to get it taken care of

ODI #11617493BACK OVER PREVENTION

The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse, the digital display screen flickered before going black and failed to display a proper rearview image. Upon further inspection, the contact noticed that when the A/C was activated, the rearview image was flickering quickly. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was unavailable. VIN tool confirms parts not available.

ODI #11617500BACK OVER PREVENTION

The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the digital display screen flickered before going black. The display screen failed to produce a proper image after powering on independently. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

ODI #11616687BACK OVER PREVENTION

The contact owns a 2016 Mazda Mazda3. The contact stated that the digital screen went blank and was repaired previously under an extended warranty. The contact then received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse, the digital screen displayed a distorted image. In addition, the failure was occasionally self-corrected after opening and closing the trunk of the vehicle. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000. VIN tool confirms parts not available.

ODI #11615166FUEL/PROPULSION SYSTEM

Fuel Tank has corrosion that allows vapors to enter the passenger compartment.

ODI #11613953UNKNOWN OR OTHER

Rear view camera intermittently cuts out. Recall was issued 07/14/23 yet there is no fix yet??? Mazda Recall #: 6023G NHTSA Recall #: 23V-487

ODI #11606103UNKNOWN OR OTHER

The recall related to the rear backup camera has not been addressed and it is more than a year later. I just got off the phone with a Mazda representative and they still do not have a solution nor know when one might be available. I would like to sell my car but with a defective backup camera and view screen, I will have trouble doing so and/or won't get as much for the vehicle as I should. I have a 5 year old and I don't feel safe driving this vehicle, as the rearview camera turns off suddenly at times when I am reversing the vehicle. I would like to submit a compliant for negligence on Mazda's part and urge you to do something to make them fix this defect. Thanks.

ODI #11592289ELECTRICAL SYSTEM,BACK OVER PREVENTION

The rear parking assist camera has only worked intermittently since I purchased the car. There is really no pattern to when or why the camera chooses to work or not work, but It seems most affected by opening and closing the rear hatch: if it's working and i open the hatch, it stops working; if it's not working, opening/closing it will often cause it to work again. This is a problem because parking/backing up becomes a challenge when it's not working. This puts my safety at risk because it increases the chances of me having a fender bender when in reverse.

ODI #11591589STRUCTURE

UNKOWN

ODI #11591602BACK OVER PREVENTION

The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11587493ELECTRICAL SYSTEM

The Mazda Connect touch screen in the center display does not accept touch commands properly or will often operate by itself (ghost touch). When it does this, even though I will have navigation on, it will interrupt the service to jump screens, causing me to lose guidance and force me to pull-over to try to deal with the issue. I have had to swerve in my lane trying to correct the issue until I have the opportunity to pull-over, and it has been dangerous to me and the folks on the road with me when this happens.

ODI #11583067UNKNOWN OR OTHER

Reverse camera stops working at random for several hours at a time. Mazda has issued a recall for this issue but has yet to offer repair

ODI #11581983BACK OVER PREVENTION

The contact owns a 2016 Mazda Mazda3. The contact stated while reversing, the back-over prevention camera, began to flicker, flashed, and became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 20,000. VIN tool confirms parts not available.

ODI #11578596Carry Handle, Shell, Base,Chest Clip, Buckle, Harness,Tether, Lower Anchor (on car seat or vehicle)CRASH

The cup holder on the car seat is damaged, as it broke from the car seat at the time of the incident. The hook in which buckles the car seat to the car is stuck and no longer pulls out nor in, No longer able to tie the car seat into the car correctly. My child is put at risk due to the buckle not being able to tighten nor more. Yes the insurance first stated they would replace it.

ODI #11574992ELECTRICAL SYSTEM,BACK OVER PREVENTION

A distorted or flickering rearview camera image while reversing could affect driver judgment, increasing the risk of a crash

ODI #11573976AIR BAGS

The contact owns a 2016 Mazda Mazda3. The contact stated while driving 40 MPH, the front driver's side door air bag and the front driver's seat air bag deployed. The contact sustained some busies due to the failure. The vehicle was taken to the dealer for inspection and diagnostic testing. The dealer inspected the vehicle and determined the failure was the result of an accident. The contact stated that the vehicle was inspected by Progressive Insurance and noted the failure as a mechanical failure by the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 126,000.

ODI #11565343ELECTRICAL SYSTEM,EXTERIOR LIGHTINGFIRE

Car began to smoke. Roof caught fire at driver's visor while occupied with 2 people. Both able to exit safely. Neighbor put out with fire extinguisher. Inspected by insurance adjuster - total loss. Dealership notified. No warning lamps or messages.

ODI #11564075LANE DEPARTURE,BACK OVER PREVENTION

Manufacturer Recall No 6023G NHTSA Recall No. 23V-487 Rear View Camera has NOT been repaired. How long more do I have to wait for the repairs to start? It has been over 6 months since the recall notice went out but I have had the issue for years now. Please step in and make Mazda make good on their products. I have called several dealerships but they all tell me that only Mazda headquarters knows when the repairs kits will become available. So, when is that? Do we wait until more accidents happen so the lawsuits increase over this matter? Last time I checked they are still putting out thousands of cars on the road...does that mean they are too busy to take care of these issues since, after all, they have already pocketed our monies and now we are pushed to the side as if we don't matter? I await great news.

ODI #11549798BACK OVER PREVENTION

The contact owns a 2016 Mazda Mazda3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11548468ELECTRICAL SYSTEM

Infotainment system / center console doesn't work properly. Buttons would be pushed at random, changing stations and flipping thru menus. It deteriorated to the point where it would constantly reset itself, flashing a very bright (and not dimmable) Mazda logo over and over. Mazda insisted on charging for repairs so I have instead simply removed the center console instead. otherwise the bright flashing light at night was distracting to the point of dangerous.

ODI #11544146ELECTRICAL SYSTEM

The backup camera is flickering and with distorted image. I called customer service but didn't provide information or solution of how to solve the issue even though they were aware of it.

ODI #11540753FUEL/PROPULSION SYSTEM

Recently noticed the odor of unburned gasoline, both inside and outside the vehicle. When driving, the ventilation system would flush this away in a few moments, but this phenomenon is new within the past few weeks. Our mechanic (not the dealer) traced the issue to the fuel tank, where the port for the fuel pump and sensors is located on top. This area is accessible by removing the rear seat cushion and a cover plate. He showed me how the fuel pump and sensor module has rusted to the thread of the port, preventing removal of the assembly, and that the port flange itself has rusted and has pin-holes, allowing vapor to escape. He was able to put slight positive air pressure to the tank as a test, and was able to cause liquid fuel to escape from the holes. The tank was about 3/4 full at the time. This seems like a serious safety issue. The port and matching threaded parts (fuel pump / sensor module) that inserts there should be corrosion-proof. I can provide a photo of the affected area if needed; I would get the image file from my mechanic.

ODI #11537821UNKNOWN OR OTHER

ac/heat knob will not go into max air due to a cable slipping off the mechanism behind the dash when it does this the heat will not work and it is hard to defrost your windows if they get fogged up while driving making it difficult to see

ODI #11533109Chest Clip, Buckle, Harness

When cleaning and adjusting the seat to move it to forward-facing, we discovered that two of the child harness straps (the crotch strap and one of the shoulder straps) had significant grooves cut into them, presumably by the plastic edges of the base. Given that this damage was not visible before moving the cover and adjusting the seat, and given that Graco advertises this seat as rear-facing from 4 to 50 pounds and forward-facing up to 65 pounds, a consumer wouldn't see or have any reason to expect this level of damage after about 3.5 years of use. I have to assume that this sort of severe wear compromises the strength of the straps and thus the safety of the seat if there were an accident (thank goodness we didn't have one). I have the seat still, and I contacted the manufacturer with pictures of the damage, and they did not seem to think it was out of the ordinary or alarming at all, just told me that they could send me a rebate for a discount on a new seat if I wanted since this one was out of warranty. I cannot believe that this is an acceptable and safe amount of normal wear. I can attest that we followed manufacturer instructions for care and install and did not use any cleaning products on the seat, submerge the seat, leave it outside, or do anything else that I can think of that would have constituted inappropriate care of the seat.

ODI #11529819SUSPENSION

shock towers are disintegrating so the shocks would not be connected to anything.

ODI #11503213AIR BAGS,SEATS

Nothing has happened yet but Ive done a bunch of research and a lot of the 3rd generation Mazda 3's all have the same airbag code 16 flashing on their dash and it's not on any recall list

ODI #11484177UNKNOWN OR OTHER

The rear backup camera on my vehicle goes on and off or dims considerably when I back up, not allowing me to see cars and people potentially behind me. This is associated, I believe, with an issue with the screen and infotainment system of the car, which I had checked out on 9/24/21 at a Mazda dealership. The screen goes on and off constantly, not allowing me to use the radio, bluetooth, etc. They said it is a chip issue that they have seen in many other Mazda 3's from 2016. Not being able to listen to the radio is one thing, but having the backup camera not work or work improperly is a safety issue.

ODI #11448549SEAT BELTS

Apparently all of sudden the front occupants seat belt had lock and malfunctioning to the point you are unable to pull the belt strap to securely wrapped around the passenger, took it to have it evaluated at the request of the auto maker, supposedly this what I understood from two separate auto repair shops ( Mazda) dealership and a reliable auto repair (Apex) shop stating that a spring loaded system mechanism part was actually missing and that the standard mechanical labor (code) cost for the repair were not (unknown) listed while the other suggested the whole seat belt needed to be replaced I strongly feel this should be a safety related issue for both the driver and passenger seat belts should be recalled and carefully looked into for driver/passenger safety reasons.

ODI #11447668UNKNOWN OR OTHER

There is a main board failure that controls the information screen and back up camera The part number is TC3M-66-9C0B . The screen will keep rebooting not allowing the back up camera to work. According to Mazda dealer personal Mazda will not cover this. This is know to be a regular problem with many of these cars

ODI #11444914ELECTRICAL SYSTEM,UNKNOWN OR OTHER

I have had to replace the battery on this vehicle three times in the last year. I have taken it to Mazda who replaces the battery. No excessive electrical power is being used with in the car. The car is driven regularly as well.

ODI #11444337SERVICE BRAKES

Parking brake does not fully disengage. This causes the rear brakes to wear prematurely and also has the potential to generate excessive heat.

ODI #11435057ELECTRICAL SYSTEM

In mid-2021, the Mazda Connect infotainment system suddenly stopped working. Upon starting the car, the software boots over and over again. The Bluetooth is inoperable; radio plays but I cannot change stations; steering wheel functionality of these features is absent; backup camera is intermittent and dimmer. The latter is a safety issue. The Mazda dealer diagnosed a malfunction of the connectivity master unit (CMU) and said they have had a rash of the same problem with 2016's recently.

ODI #11434757POWER TRAIN,ENGINE

Timing cover leak, all maintenance was completed before the service bulletin. This is a TSB but should be a recall for how common this issue is as they stated it could be caused from the assembly line during a pressurized test. “ This may be caused by oil escaping from a fine clearance created at the sealant applied to joint (A)between the cylinder block (B) and head (C) when the engine was pressurized during leak testing on the engine assembly line.” TSB Bulletin No.: 01-018/18. Timing cover issues are not something that should be happening under 100k miles.

ODI #11433978SUSPENSION,FUEL/PROPULSION SYSTEM

Front end passages side shaking with 60 mhg. And some time smelling gasoline when first started up my car.

ODI #11432161ELECTRICAL SYSTEM,UNKNOWN OR OTHER

The infotainment system fails to work - it is where I can access information re: maintenance schedule, or any info that is associated with a lit engine light. In addition the charging system for my mobile phone has ceased working. This includes both the usb ports and the lighter port which can be adapted with a charger that works in that receptable. These are all safety issues as far as I am concerned. Not having information related to the vehicle engine light is a big issue, but so is the fact that I can't charge my phone on long distance drives. If I needed assistance, I would be unable to contact anyone without a working cell phone. Because the display also controls the ability to pair a phone with blue tooth, there is concern for other drivers of the Mazda 3 (mine is a 2016) will be using the phone regardless of the bluetooth malfunction. I have seen a safety recall on other Mazda's with relation to the infotainment screen, but I do not see one here. I wonder why? To repair this crucial component would cost many hundreds of dollars -- something I am not in a position to do. Mazda claims this infotainment center is not under warranty, but with so much important information and safety features embedded into it, I think it should be corrected by recall. Thank you for investigating this issue. Regina

ODI #11429167VISIBILITY/WIPER

The windshield wipers work but the washer does not squirt the windshield washing fluid out and it the reservoir is full of fluid but there are certain days in which I need that to work because my visibility is greatly reduced which has made the risk of accident that much greater. it says there is a recall pertaining to this problem and the fix was a relay However nothing comes up for my specific car when I enter the Vin but I would like this problem fixed and I’m not sure how to go about it

ODI #11418198ELECTRICAL SYSTEM,UNKNOWN OR OTHER

The Mazda Connect infotainment system will begin to press random buttons and continue to perform its own actions, at one point resulting in it dimming my screen so low I could not see my backup camera screen, which is a huge safety hazard.

ODI #11399552POWER TRAIN

I WAS DRIVING HOME FROM WORK ON 2-16-2021, ALL OF A SUDDEN WITH OUT WARNING, EVERY WARNING AND INFORMATION LIGHT LIGHT UP LIKE A XMAS TREE, THE POWER STEERING WENT AWAY MAKING IT HARD TO DRIVE, THE ENGINE RAN IN LIMP MODE., I MANAGE TO GET IT PULLED OFF TO A SAFE SPOT , TURN OFF THE CAR, AND THEN TRY TO RESTART . NO GO , DEAD THE DASH LIGHTS LIGHT UP BUT THE STARTER WILL NOT ENGAGE . TOWED TO DEALER, 1ST THEY SAYS ITS THE ENGINE COMPUTER, THEN ITS THE , TRANSMISSION COMPUTER . BUT WHEN I GET THE BILL , I SEE IT IS THE TRANSMISSION VALVE BODY HTTPS://WWW.MAZDASWAG.COM/OEM-PARTS/MAZDA-AUTOMATIC-TRANSMISSION-VALVE-BODY-FZ2121100J . MY CAR HAS ONLY 39900 MI ON IT ,MAZDA REFUSES TO HONOR ITS 5YR 50000 MI POWER TRAIN WARRANTY EVEN AFTER CALLING MAZDA CUSTOMER CARE

ODI #11399356ELECTRICAL SYSTEM

THE INFOTAINMENT SYSTEM COMPUTER IS ON CONSTANT REBOOT LOOP. AT FIRST IT WOULD ONLY OCCUR WHEN WEATHER WAS VERY COLD OR HOT. THEN IT STARTED HAPPENING AT LEAST 75% OF THE TIME NO MATTER THE WEATHER. I HAD MAZDA DEALERSHIP LOOK AT IT PRIOR TO FULL WARRANTY RUNNING OUT, THEY COULDN'T FIND AN ORIGIN OF ISSUE AND SIMPLY CHECKED FOR SOFTWARE UPDATES. IT STARTED HAPPENING MORE FREQUENTLY AND PAST FULL WARRANTY SO CANT GET LOOKED AT OR DIAGNOSED FOR FREE. A RECALL FOR THE INFOTAINMENT SCREEN WAS NOTIFIED TO ME AND REPLACED AT DEALERSHIP BUT DID NOT RESOLVE THE ISSUE. WHEN IT REBOOTS, IT OCCURS FOR ALMOST ENTIRE DRIVE, MAKING IT ALONG WITH ALL ITS FEATURES UNUSABLE. THIS IS DANGEROUS SINCE THE BACKUP CAMERA BLACKS OUT SPONTANEOUSLY WHEN IN REVERSE. THE HANDS FREE DRIVING, GPS, MUSIC, AND EVERYTHING ELSE RELATING TO INFOTAINMENT SYSTEM IS UNABLE TO BE USED. MANY OTHERS HAVE HAD THIS SAME ISSUE AND MAZDA HAS NOT RECALLED THE PART. BECAUSE IT TURNS OFF ABRUPTLY WHEN BACKUP CAM AND GPS IS IN USE, IT IS A MAJOR SAFETY ISSUE. IT IS GENERALLY ALSO DISAPPOINTING BECAUSE A MAJOR FACTOR IN PURCHASING THAT YEAR AND MODEL OF MAZDA WAS DUE TO THE AWESOME INFOTAINMENT SYSTEM, BUT BEFORE WARRANTY EXPIRED AND AFTER I HAVE BEEN UNABLE TO USE IT 90% OF THE TIME.

ODI #11390115UNKNOWN OR OTHER

I DROVE MY CAR TO THE STORE THIS MORNING LISTENING PANDORA (BLUETOOTH) AND ON MY WAY BACK HOME THE INFOTAINMENT CENTER JUST STARTED TO REBOOT CONTINUOUSLY AFTER I FOUND OUT RESETTING IT COULD HELP I DID THE BACK+NAV+MUTE BUT IT DIDN'T WORK I WENT TO THE MAZDA FORUM AND FOUND OUT THIS WAS AN ISSUE WITH MANY MAZDA FANS I ALSO FOUND OUT THAT REPLACEMENT OF THE CMU IS VERY EXPENSIVE SINCE THIS IS AN ISSUE WITH SO MANY MAZDA FANS WHY ISN'T THERE A RECALL TO ADDRESS THIS PROBLEM? MY BACKUP CAMERA WORKS AND ONE RADIO STATION THERE IS NO GPS AND BLUETOOTH JUST CONTINUES TO REBOOT EVEN WHILE DRIVING

ODI #11376902POWER TRAIN,STRUCTURE,SERVICE BRAKESCRASH

I PARKED AT THE TOP OF MY DRIVEWAY AT A SLIGHT INCLINE POSITION WITH THE EMERGENCY BRAKE ENGAGED AND THE CAR WAS IN SECOND GEAR (MANUAL TRANSMISSION). IT WAS IN A STATIONARY POSITION AT THAT TIME. MY FAMILY EXITED THE VEHICLE AND WE WENT INSIDE OUR HOME. APPROXIMATELY A HALF OUR LATER I NOTICE MY CAR ROLLED DOWN MY DRIVEWAY AND CRASHED IN BETWEEN TWO TREES ON MY PROPERTY. EITHER THE EMERGENCY BRAKE FAILED OR THE CAR'S TRANSMISSION FAILED WHILE PARKED. THE CAR WAS FOUND AT THE BOTTOM OF MY PROPERTY STILL IN GEAR AND HAD THE EMERGENCY BRAKE IN THE ENGAGED POSITION.

ODI #11365959FUEL/PROPULSION SYSTEM

DURING HOT SUMMER MONTHS WHEN RUNNING ERRANDS (FOR EXAMPLE) WHICH WOULD REQUIRE STOPPING AND RE-STARTING THE VEHICLE SEVERAL TIMES, THE CABIN WILL BEGIN TO FILL WITH GAS FUMES. THIS WILL START ABOUT 30 MINUTES INTO THE TRIP. THE FUMES BECOME SO STRONG THAT I BECOME SICK AND HAVE A HEADACHE. YOU CAN SMELL FUMES INSIDE AND OUTSIDE OF THE VEHICLE. THIS DOES NOT HAPPEN DURING HIGHWAY TRAVEL. EVEN THOUGH THIS IS A RECALL ISSUE FOR THE 2016 MAZDA 3, FOR SOME REASON IT DOES NOT APPLY TO MY MAZDA 3. IF I WANT TO HAVE THIS REPAIRED, I WOULD HAVE TO PAY OUT OF POCKET FOR SOMETHING THAT SHOULD BE REPLACED BY MAZDA.

ODI #11365211AIR BAGSCRASH2 INJURIES

THE VEHICLE WAS IN MOTION, GOING WEST, ANOTHER VEHICLE IN MOTION HIT ME, BY THE TIME IT WAS OVER I WAS FACING EAST AND WENT UP A CURB AND INTO A WALL OF A HOMEOWNERS YARD

ODI #11365257UNKNOWN OR OTHER,ENGINE

RATTLING/FLUTTERING NOISE EVERYTIME I INITIALLY TURN THE CAR ON WITH AC. WHENEVER THE A/C WAS IS ON AND I STEP ON THE ACCELERATOR. NOW, IT DOES IT EVERYTIME I PUSH ON THE ACCELERATOR WITHOUT THE A/C BEING ON.

ODI #11363942VISIBILITY/WIPER

ALL OF THE WINDOWS HAVE BUBBLES AND RIPPLES IN THE FACTORY TINT WHICH CAUSES POOR VISIBILITY. THE WINDOWS HAVE TO BE ROLLED DOWN TO TO SEE ONCOMING TRAFFIC. THE RIPPLES AND BUBBLES ARE SO BAD THAT YOU CAN'T SEE OUT OF THE REAR VIEW OR SIDE VIEW MIRRORS WHICH COULD EASILY CAUSE AN ACCIDENT.

ODI #11362823SERVICE BRAKES

POWER BREAK BOOSTER FAILURE. MAKING IT DIFFICULT TO STOP.

ODI #11323902POWER TRAIN,STRUCTURE,SERVICE BRAKES

WATER GETS INTO THE TRUNK AND FILLS UP THE SPARE TIRE WELL. CAUSING MOLD AND RUST INSIDE TRUNK. THROUGHOUT BARING INSIDE CLUTCH/TRANSMISSION COMPONENT EXPLODES DESTROYING THE CLUTCH AND TRANSMISSION. PARKING BREAK DOESN'T DISENGAGE CORRECTLY CAUSING BRAKES TO WEAR DOWN QUICKLY. WATER GETTING INTO REAR BREAK CALIPERS MAKING THEM DEFECTIVE. THIS HAS HAPPENED MAINLY IN CITY STREET DRIVING BUT NOTICEABLE ON THE HIGHWAY. *TR

ODI #11316292UNKNOWN OR OTHER

THE INFOTAMINMENT SYSTEM COMPUTER IS ON CONSTANT REBOOT LOOP,MAKING IT ALONG WITH ALL ITS FEATURES UNUSABLE. THIS IS DANGEROUS SINCE THE BACKUP CAMERA BLACKS OUT AND ALSO THE HANDS FREE DRIVING IS UNABLE TO BE USED. THE SYSTEM WAS WORKING FINE IN THE MORNING AND WHEN I WENT TO DRIVE HOME IT CRASHED AFTER STARTING THE CAR. MANY OTHERS HAVE HAD THIS SAME ISSUE AND MAZDA HAS NOT RECALLED THE PART.

ODI #11309512UNKNOWN OR OTHER

SUNROOF GLASS SHATTERED OUTWARD WITHOUT ANY CAUSE OR WARNING. THE SUNROOF WAS CLOSED AT THE TIME AND THERE WERE NO CRACKS, NO BREAKS, NO LEAKS, NO WEAKNESSES IDENTIFIED. WHEN IT SHATTERED, I WAS DRIVING DOWN INTERSTATE 25 AT APPROXIMATELY 78 MPH. TIRES ARE PROPERLY INFLATED.

ODI #11300597STEERING,ELECTRICAL SYSTEM

MY CAR HAS 28330 MILES. I BOUGHT THE CAR TWO YEARS AGO. LAST WEEK I WAS PARK IN FROM OF MY HOUSE. IN THE MORNING, I GOT IN THE CAR AND MY STEERING WHEEL DOESN'T TURN. I TOOK IT TO MAZDA AND THEY WANT TO CHARGE ME $3200 TO FIX THIS. THEY WON'T TELL MY WHAT HAPPEN OTHER THAN I NEED A NEW STEERING RACKS. I BARELY DRIVE THIS CAR, NEVER ROUGH, ALWAY SERVICE IT. THIS CAR IS TOO NEW TO HAVE THIS PROBLEM. MAZDA WILL NOT EVEN TRY TO HELP ME. THIS CAR IS MY LIFELINE.

ODI #11298609ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

MY 2016 MAZDA 3 IS DOING THE SAME THING AS WHAT YOU JUST HAD A RECALL ON WITH THE SOFTWARE BUT MAZDA UPDATED THE SOFTWARE AND IT'S BACK AGAIN MY CAR IS HAVING TROUBLE GOING IT MISFIRES MY CHECK ENGINE LIGHT IT'S ON IT TAKES A LOT OF RPMS TO GO IT'S SUCKING UP MY GAS I'VE ALREADY HAD TO REPLACE MY BATTERY BECAUSE MY CAR IS DYING MY FUSE BOX SMOKES EVERY NOW AND THEN AND I ONLY HAVE 45000 MILES THIS SHOULDN'T BE HAPPENING

ODI #11280724SEATS

PROBLEM WITH MY 2016 MAZDA 3 4-DOOR. THE FRONT PASSENGER SEAT CUSHION TRIM IS COMING OFF THE SEAT FRAME AT THE FRONT END. THIS IS THE SAME ISSUE REPORTED IN TECHNICAL BULLETIN 09-025/19 EXCEPT THAT BULLETIN REFERS TO MODELS BUILD IN MEXICO, MINE WAS BUILT IN JAPAN. TULLEY MAZDA WANTS TO CHARGE ME $500 TO REPLACE THE DEFECTIVE PART.

ODI #11280729ELECTRONIC STABILITY CONTROL (ESC)

CHECK ENGINE LIGHT CAME ON CAR WAS SMOKING AFTER I DROVE IT NOT VERY FAR TOOK IT TO THE DEALERSHIP THERE CLAIMING SOFTWARE ISSUE MY CAR BATTERY IS ALMOST COMPLETELY DRAINED AND I JUST GOT THIS CAR SOMETIME KEYS WON'T WORK OR MY CAR WON'T START

ODI #11270756ELECTRICAL SYSTEM

THIS IS IN REFERENCE TO A MAZDA RECALL I RECEIVED IN THE MAIL IN 08/19. I OWN A 2016 MAZDA3 AND THE RECALL NOTICE WAS FOR THE SOFTWARE/DISPLAY CONSOLE. I CALLED HYMAN BROS MAZDA IN NEWPORT NEWS, VA TO MAKE APPT TO GET THIS FIXED ON 08/21/19 AND WAS REFERRED TO THE SERVICE DEPT. I MADE AN APPT AND WAS SEEN ON 08/28/19. I DID NOT UNDERSTAND WHEN I MADE THE APPT ON 08/21/19 THAT THIS WAS NOT TO REPAIR MY VEHICLE BUT TO LOOK AND CONFIRM THAT IS WHAT I NEEDED. I TOOK TIME OFF WORK FOR WHAT ENDED UP BEING A 5 MIN APPT TO CONFIRM I DID IN FACT NEED THAT PART. HOWEVER I AM STILL WAITING ON THAT PART. I HAVE CALLED WEEKLY FOR A STATUS UPDATE AND THE BEST THE PARTS DEPT. CAN OFFER ME IS THAT THE PART IS ON BACK ORDER AND NOT SURE WHEN IT WILL COME IN. MEANWHILE I AM STILL DRIVING MY VEHICLE AND THE ELECTRONIC DISPLAY WILL INTERMITTENTLY NOT WORK. THE NAVIGATION FEATURE AT TIMES IS NOT USABLE, OTHER TIMES IT WILL AUTO DIAL NUMBERS IN MY CALL HISTORY WITHOUT MY PROMPTING OR AUTOMATICALLY JUMP FROM ONE RADIO STATION TO ANOTHER. I FEEL THAT IT HAS BECOME UNSAFE FOR ME TO DRIVE. I WOULD LIKE TO KNOW HOW MUCH LONGER I AM EXPECTED TO WAIT ON A PART FROM A NATIONWIDE RECALL TO GET MY CAR FIXED. I CALLED 11 TIMES SINCE 08/19 AND SENT 2 EMAIL REQUESTS THROUGH THE HYMAN BROS MAZDA WEBSITE WITH NO RESPONSE. THE 1ST TIME I SENT THIS QUERY, I RECEIVED AN AUTO MESSAGE ON 09/11/19 STATING THEY RECEIVED MY EMAIL AND WILL BE IN CONTACT WITH ME SHORTLY. THAT WAS OVER A MONTH AGO AND I HAVE YET TO RECEIVE ANY RESPONSE. THE 2ND TIME I SENT A QUERY ON 10/17/19 AND AGAIN RECEIVED AN AUTO RESPONSE STATING THEY WILL BE IN CONTACT WITH ME BUT STILL NOTHING. ON 10/22/19, THE CAR AUTO-DIALED 5 TIMES AND PREVENTED ME FROM HANGING UP. THIS WAS AN ACCIDENT WAITING TO HAPPEN AS I WAS DRIVING DISTRACTED TRYING TO SHUT IT OFF. I PARKED THE CAR AND DISCONNECTED THE BLUE TOOTH FEATURE FROM MY CELLPHONE.

ODI #11243121POWER TRAIN

MY CAR TWICE IN ONE DAY SHIFTED OUT OF GEAR AND BECAME UNRESPONSIVE WHEN I TRIED TO USE THE ACCELERATOR. I WAS ON A SURFACE STREET MAKING A U TURN THE FIRST TIME, AND HAD MADE A RIGHT TURN THE SECOND TIME. I TOOK IT TO MY MECHANIC AFTER THE FIRST TIME IT HAPPENED. HE TOLD ME IT WAS THE MODULE IN MY AUTOMATIC TRANSMISSION THAT WAS SENDING A FAULTY SIGNAL. THERE IS A RECALL FOR OTHER 2016 MAZDA 3 VEHICLES FOR THIS PROBLEM, BUT MY VIN ISN'T INCLUDED, SO A MAZDA DEALER I CALLED REFUSED TO FIX IT UNLESS I PAID FOR IT.

ODI #11241074ELECTRICAL SYSTEM,ENGINE

6/18/19 6:45 AM: MY CAR 'STALLED' OR LOST POWER AS I WAS ACCELERATING AND TURNING LEFT ACROSS A BOULEVARD (US 51 HWY IN MCFARLAND, WI). LUCKILY, I WAS ABLE TO PULL OVER AND CAME TO A COMPLETE STOP, PUT THE CAR IN PARK, TURNED OFF THE CAR (EVEN THOUGH I HAD NO POWER), WAITED A FEW SECONDS AND RESTARTED IT. THERE WERE A LOT OF DASH WARNING LIGHTS TRIGGERED ONCE I LOST POWER, BUT I DO NOT RECALL SPECIFICALLY WHICH ONES. I RESUMED DRIVING AND HAVE NOT HAD A PROBLEM SINCE. HOWEVER, I DID FIND OUT LATER (JULY 10, 2019) THAT MY CAR COULD BE UNDER NHTSA RECALL NO. 19V497000, BUT WAS TOLD BY MY DEAL RUSS DARROW-MADISON, WI, ON 7/26/19 THAT MY CAR WAS NOT ELIGIBLE. I ASKED IF THEY REPORT THE PROBLEM TO ANYONE & THEY SAID NO, BUT IF THERE IS A RECALL ON MY CAR, IT WOULD HAVE DOCUMENTATION IN THEIR NOTES THAT SAYS THERE WAS A PROBLEM.

ODI #11229330ELECTRICAL SYSTEM

CMU IS ON A CONSTANT REBOOT. BROUGHT TO MAZDA DEALERSHIP TO BE NOTIFIED THE CMU NEEDS TO BE REPLACED. CAR IS ONLY 3.5 YEARS OLD WITH 53K MILES. THIS IS A KNOWN ISSUE WITH THESE CARS BUT MAZDA WON'T PAY FOR THE REPAIR BECAUSE IT'S OUT OF WARRANTY. 1200+ FOR REPAIR. CONTACTED CORPORATE AND THEY OFFERED $500 TOWARDS THE REPAIR. NOT GOOD ENOUGH, WILL BE GETTING RID OF THE CAR AND THEY LOST A LOYAL MAZDA CUSTOMER FOREVER. MAZDA IS STAYING THIS ISN'T A SAFETY ISSUE THAT IS WHY THERE IS NO RECALL. I BEG TO DIFFER. HAVING AN INFOTAINMENT CENTER THAT IS ON A CONSTANT REBOOT IS VERY DISTRACTING AND HALF THE TIME WHEN I REVERSE THE CAMERA DOESN'T LIGHT UP DEPENDING ON WHERE IN THE REBOOT CYCLE IT IS.

ODI #11221335UNKNOWN OR OTHER

TEMPERATURE CONTROL STOPS WORKING. THE KNOB FOR TEMPERATURE CONTROL WILL NOT MOVE, THE TEMP CONTROL LINK UNDER DASH DISCONNECTS. WINDSHIELD BECOMES FOGGED AND CANNOT SEE OUT. THIS HAPPENS WHEN CAR IS BOTH MOVING AND STATIONARY. VERY DIFFICULT TO DEAL WITH WHEN TRAVELLING ON FREEWAYS.

ODI #11209312VISIBILITY/WIPER

REAR DEFROSTER DONT WORK. WHEN I PUSH THE DEFROST BUTTON IT STAYS ON FOR 5 SECONDS AND GOES OFF.

ODI #11208115ELECTRICAL SYSTEM,UNKNOWN OR OTHER

A SENSOR (YELLOW/ORANGE COLOR) APPEARS ON THE DASHBOARD INTERMITTENTLY. THE SETTINGS IN THE CAR SAY "BATTERY MGT. SYSTEM MALFUNCTION". AT THE TIMES WHEN THIS ERROR IS NOT ON THE DASHBOARD, THERE IS NO MESSAGE THAT ANYTHING IS WRONG. MY CAR ONLY HAS 23K MILES. THE DEALER WILL NOT DO A SENSOR CHECK BECAUSE IT IS JUST OVER 3 YEARS OLD.

ODI #11205926VISIBILITY/WIPER

WINDSHIELD WIPER CONCERN RECALL ON MAZDA 3 VEHICLES.

ODI #11163747POWER TRAIN

THIS VEHICLE CANNOT TOLERATE EVEN THE SLIGHTEST BIT OF SLUSH OR SNOW OR ICE ON THE ROAD. THE WHEELS START TO SPIN AND IT GOES NOWHERE. MANY TIMES IN LIGHT WINTERY CONDITIONS, THE VEHICLE FAILED TO HANDLE THE WINTER CONDITIONS, ESPECIALLY ON ANY KIND OF AN INCLINE, AND MY WHOLE COUNTY IS LOCATED ON ONE BIG INCLINE. THIS VEHICLE IS SUPPOSED TO HAVE FULL TIME TRACTION CONTROL. THAT'S LAUGHABLE. ON THE SLIGHTEST INCLINE WITH 1/4" OF SLUSH ON THE ROAD, WE WERE FORCED TO TURN AROUND AND TAKE A ROUTE THAT IS FLAT. THE CAR JUST CANNOT HANDLE IT. I CANNOT GIVE IT TO ANY OF MY DAUGHTERS AS THEY ALL LIVE FURTHER NORTH THAN WE DO. IT NEEDS TO GO TO A FLORIDA OR TEXAS OR CALIFORNIA OWNER.

ODI #11161973POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

TL* THE CONTACT OWNS A 2016 MAZDA 3. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE ACCELERATED. UPON DEPRESSING THE BRAKE PEDAL FOR THE THIRD TIME, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. WHEN THE VEHICLE RESTARTED, THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. *TT

ODI #11151344VISIBILITY/WIPER

FRONT CONTROL MODULE WHCH APPARENTLY CONTROLS MY WIPERS STOPPED WORKING AND I CANNOT DRIVE IN CERTAIN WEATHER CONDITIONS. I WAS DRIVING HOME AFTER WORK I WORK NIGHTS IT WAS AROUND 3 AM AND IT WAS POURING RAN OUTSIDE WHEN MY WIPERS STOPPED WORKING AND I WAS STUCK ON THE SIDE OF THE ROAD FOR OVER 2 HOURS . IT HAPPENED TWO DAYS AFTER MY WARRANTY EXPIRED, MAZDA REFUSED TO HELP ME.

ODI #11149591SERVICE BRAKES

MY PASSENGER REAR CALIPER FROZE CAUSING THE PAD ON THE OUTBOARD SIDE TO WEAR DOWN TO METAL WHILE THE INBOARD PAD STILL HAD HALF OF ITS LIFE LEFT. THIS IS BEHAVIOR SIMILAR TO NHTSA RECALL 17V393000 BUT MY VIN DOES NOT FALL WITHIN THE PARAMETERS OF THE RECALL. THE VEHICLE HAS 58,000 MILES ON IT AND IS DRIVEN MAINLY ON THE HIGHWAY.

ODI #11110653EQUIPMENT

MY BROTHER'S VEHICLE HAS STALLED SEVERAL TIMES SINCE INSTALLING THE PROGRESSIVE SNAPSHOT DEVICE IN HIS 2006 JEEP COMMANDER. I PREVIOUSLY HAD ISSUES WITH MY 2016 MAZDA3 AFTER INSTALLING THE DEVICE. I REPORTED THE INCIDENTS TO PROGRESSIVE AND THEY ENDED ENROLLMENT IN THE PROGRAM FOR US EACH TIME AND REQUESTED FOR THE DEVICES BACK. HAVING YOUR CAR STALL WHILE DRIVING CAN CAUSE INJURY OR DEATH. AFTER REMOVING THE DEVICE FROM THE MAZDA3 I HAVE HAD NO PROBLEMS SINCE. WE HAVE REMOVED THE DEVICE FROM THE JEEP. I RESEARCHED AND THERE HAVE BEEN MANY SIMILAR COMPLAINTS REGARDING THE PROGRESSIVE SNAPSHOT DEVICE WHICH MUST BE LOOKED INTO AND TESTED IN REGARDS TO ITS AFFECT ON VEHICLE PERFORMANCE AND SAFETY. *TT

ODI #11103438PARKING BRAKECRASH

TL* THE CONTACT OWNS A 2016 MAZDA 3. WHILE THE VEHICLE WAS STATIONARY AND UNOCCUPIED, THE EMERGENCY BRAKE DISENGAGED AND THE CONTACT'S VEHICLE ROLLED BACK AND STRUCK ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 31,735.

ODI #11101388SERVICE BRAKES

CAR SERVICED PER RECALL, NHTSA CAMP. NO. 17V393000, MAR. 2018. DEALER STATED NO CORROSION ON RAMP SHAFT FOUND, SO BOOTS INSTALLED W/OUT CALIPER REPLACEMENT. CAR BROUGHT TO DEALER JUN. 2018 B/C REAR BRAKE INDICATOR SQUEALING. DEALER FOUND THAT PISTON (POST-RECALL) HAD BOUND FOR UNKNOWN REASON. DEALER REPLACED CALIPER. OWNER TESTED PARKING BRAKE LEVER ON OLD CALIPER AND VERIFIED IT WAS NOT BINDING. (BUT OWNER COULD NOT REMOVE NUT TO CHECK FOR RUST AT 1.6MM AREA OF RAMP SHAFT.) OWNER REPORTING TO NHTSA B/C CONCERNED THAT MAZDA3 CALIPER-BINDING ISSUE MAY EXTEND NOT JUST TO RAMP SHAFT BUT ALSO TO OTHER PARTS OF CALIPER, INCLUDING PISTON.

ODI #11097297SERVICE BRAKES

PARKING BRAKE SAFETY RECALL ON THE MECHANICAL (CABLE) TYPE PARKING BRAKE, WATER MAY ENTER THE BRAKE CALIPER DUE TO INAPPROPRIATE SEALING PERFORMANCE OF THE REAR BRAKE CALIPER PROTECTIVE BOOT, PARTICULARLY UNDER LOW TEMPERATURE CONDITIONS, AND THE PARKING BRAKE ACTUATOR SHAFT, WHICH IS THE COMPONENT OF REAR BRAKE CALIPER, MAY BE RUSTED.

ODI #11081540SERVICE BRAKES

TL* THE CONTACT OWNS A 2016 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A FLAPPING NOISE COMING FROM BOTH REAR WHEELS THEN THE VEHICLE WOULD START TO VIBRATE VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BORMAN AUTOPLEX (470 W BOUTZ RD, LAS CRUCES, NM 88005 (575) 525-4500) WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,238. PART DISTRIBUTION DISCONNECT.

ODI #11079495SERVICE BRAKES

PARKING BRAKE SAFETY RECALL

ODI #11057677STRUCTURE

THE HOOD OF MY CAR COLLAPSED INTO AN ENORMOUS DENT WHILE PARKED IN A PRIVATE GARAGE. WHEN I WENT TO TO A BODY SHOP TO GET IT FIXED, I WAS SHOWN THAT THE METAL IS VERY FLIMSY FROM THE BOTTOM OF THE HOOD. WHEN THE GENTLEMAN DROPPED THE HOOD BACK DOWN TO CLOSE IT, THE DENT ALMOST ENTIRELY POPPED OUT ON ITS OWN.

ODI #11055702SEATS

ALL SEATS SEPARATE FROM THE BASE OF THE SEAT, MEANING THERE IS NOTHING HOLDING THE CUSHION THAT YOU SIT ON TO THE WIRE FRAME ATTACHED TO THE FLOOR. THE DEALERSHIP INFORMED ME THAT THE WARRANTY SOLUTION AFTER 7 ATTEMPTS OF FIXING WAS TO PUT ZIP TIES THROUGH THE NYLON SEAT MATERIAL AND CONNECT IT TO THE BASE. THIS IS NOT A SOLUTION TO THE PROBLEM SINCE THE THIN NYLON WILL JUST RIP UNDER PRESSURE.

ODI #11048255PARKING BRAKE,SERVICE BRAKES

TL* THE CONTACT OWNS A 2016 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (CJ WILSON MAZDA OF VENTURA, 6500 AUTO CENTER DR, VENTURA, CA 93003) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11046241PARKING BRAKE,SERVICE BRAKES

TL* THE CONTACT OWNS A 2016 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO OCEAN MAZDA DORAL (9675 NW 12TH ST, DORAL, FL 33172, PHONE NUMBER: (786) 464-1100), BUT WAS NOT REPAIRED DUE TO LACK OF PARTS. THE DEALER INFORMED THE CONTACT THAT THEY WOULD BE NOTIFIED ONCE PARTS BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11035475AIR BAGS,SERVICE BRAKES

NO ACCIDENTS RECALLS THAT HAVE NOT BEEN FIXED. DEALER CAN'T GET PARTS

ODI #11033404SERVICE BRAKES

IN AUGUST I RECEIVED NOTICE OF A SAFETY RECALL BECAUSE OF A BRAKE PROBLEM. THE LETTER INSTRUCTED US TO WAIT FOR NOTIFICATION THAT PARTS ARE AVAILABLE. IT HAS BEEN NEARLY TWO MONTHS SINCE I GOT THE NOTIFICATION. I HAVE CALLED THE COMPANY, AND THEY TELL ME THAT THE PARTS ARE STILL NOT AVAILABLE. BECAUSE THE BRAKES ARE AN IMPORTANT PART OF SAFETY, IT SEEMS TO ME THAT MAZDA HAS NOT PERFORMED THE REPAIRS IN A TIMELY MANNER.

ODI #11025025PARKING BRAKE

TL* THE CONTACT OWNS A 2016 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAZDA OF WESLEY CHAPEL (26944 WESLEY CHAPEL BLVD, WESLEY CHAPEL, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED, BUT A REPRESENTATIVE WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11024112VEHICLE SPEED CONTROL

WHILE AT A STOP LIGHT IN MOUNTAIN VIEW AT CALIFORNIA AVE. IN CALIFORNIA , AS I PULLED AWAY FROM A RED LIGHT INTERSECTION AND I DECIDED TO DO A PASSING MANUEVER ON THE VEHICLE NEXT TO ME I FULLY DEPPRESED THE GAS PEDAL ALL THE WAY AND FELT THE GAS PEDAL GIVE THE RIGHT AND MOVED TO THE LEFT AND QUICKLY LOST FEELING OF GAS PEDAL AND BECAME A SAFETY ISSUE AS A PULLED OVER I NOTICED THE DAMAGED GAS PEDAL ASSEMBLY. TOOK THE VEHICLE THE NEXT DAY AND THE LOOKED AT IT AND SEEN THE DAMAGE. THEY SAID THEY NEVER SEEN A ISSUE LIKE THIS BEFORE, I BELIEVE THIS IS A SAFETY CONCERN FOR ANY DRIVER.

ODI #11021689ENGINE

WHILE DRIVING THE CAR WENT INTO A COMPLETE STALL. IT CONTINUED TO ROLL AND THE CHECK CHECK ENGINE LINE, TIRE PRESSURE, POWER STEERING LIGHT, TRACTION CONTROL, KEY NOT PRESENT. THE CAR DIDN'T START RIGHT BACK UP. THE KEY HAD TO BE PUT TO THE START BUTTON BEFORE THE CAR RESTARTED. WE IMMEDIATELY PULLED OFF THE ROAD AND PARKED. WE LEFT THE VEHICLE AND 2 HOURS LATER WE RESTARTED THE CAR TO DETERMINE IF IT NEEDED TOWED. IT STARTED BUT THE CHECK ENGINE LIGHT REMAINED ON AT THAT TIME. DROVE THE CAR HOME AND LEFT IT PARKED UNTIL WE DROVE IT TO THE DEALERSHIP WERE THEY DID DIAGNOSTICS AND COULDN'T DUPLICATE THE ISSUE. WE WERE SENT HOME. NOW WE ARE NOT DRIVING THE CAR DUE TO FEAR OF RANDOM STALL. THERE WAS A RECALL OF MADZA 3 2016 BUT MY CAR WAS NOT INCLUDED. THE INFO AS FOLLOWS NHTSA CAMPAIGN: 15V621000, NHTSA CAMPAIGN: 16V685000, NHTSA CAMPAIGN: 16V684000. THE DEALERSHIP HAS NOT DONE ANYTHING AT THIS TIME.

ODI #11020382PARKING BRAKE

TL* THE CONTACT OWNS A 2016 MAZDA 3. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2017. THE DEALER (ROMANO MAZDA, 3120 ERIE BLVD E, SYRACUSE, NY, 132140) WAS CONTACTED AT 315-446-9666 AND ADVISED THE CONTACT TO CALL THE MANUFACTURER. THE MANUFACTURER WAS ATTEMPTED TO BE REACHED; HOWEVER, DUE TO THE WAIT TIME, THE CONTACT DISCONNECTED THE CALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11019165STEERING,ELECTRICAL SYSTEM,ENGINE

MY CAR STARTED SHAKING AND I LOST CONTROL OF THE STEERING. I PULLED OVER AS BEST I COULD AND CALLED A TOW TRUCK. THE DEALERSHIP SAYS THAT RATS HAVE CHEWED THROUGH THE ENGINE HARNESS AND OTHER WIRING. THEY SAY THEY HAVE SEEN DOZENS OF CASES IN BROOKLYN AND QUEENS JUST LIKE THIS. THEY SAID THAT RATS ARE ATTRACTED TO THE COATING ON THE WIRES. MAZDA WON'T ISSUE A RECALL OR REPAIR THE WIRING. IT IS A FIRE HAZARD AND DANGEROUS TO DRIVE. I GUESS THEY ARE WAITING FOR SOMEONE TO BE INJURED OR DIE BEFORE THEY FIX IT? MY CAR IS 18 MONTHS OLD WITH 7,062 MILES. I WAS PARKED ON A CITY STREET IN BROOKLYN AND HAD ONLY DRIVEN 3 BLOCKS WITHOUT MAKING ANY TURNS WHEN I HAD TO PULL OVER. MY CAR IS LOCATED AT KOEPPEL MAZDA 718-721-9100. THEY SHOULD HAVE ALL OF THE DETAILS OF THE DAMAGE IF YOU NEED IT. I DRIVE THE CAR ALMOST EVERY DAY AND IT IS PARKED ON A DIFFERENT STREET EVERY DAY. THERE IS NO WAY TO KNOW WHEN OR WHICH STREET THIS HAPPENED ON.

ODI #10968198POWER TRAIN

THE CLUTCH FAILED AT 7000 MILES. DEALER, HENNESSEY MAZDA IN ATLANTA SUBURBS, DENIES RESPONSIBILITY, WILL NOT HONOR WARRANTY, ATTRIBUTES FAILURE TO DRIVER MISUSE. DRIVER DENIES "'RIDING THE CLUTCH" AND MAJORITY OF USE WAS HIGHWAY TRAVEL. DEALER QUOTED REPAIR COST AT $1600, LATER REDUCED TO $1126. CLUTCH FAILED AT TRAFFIC LIGHT NEAR RESIDENCE. DRIVER WAS THEN UNABLE TO SHIFT INTO FIRST GEAR; CAR BECAME DISABLED AT TRAFFIC INTERSECTION.

ODI #10924991VISIBILITY/WIPER

WHEN DRIVING ANY TIME THE SUN IS OUT, REFLECTIONS FROM THE DASH AGAINST THE INSIDE OF THE WINDSHIELD ARE VERY PRONOUNCED AND CAN SIGNIFICANTLY EFFECT VISIBILITY. I HAVE BEEN DRIVING FOR MORE THAN 50 YEARS AND I KNOW ALL CARS HAVE THE PHENOMENON ON OCCASION. UNFORTUNATELY THIS MAZDA 3 RESTRICTS VISION AS I HAVE DESCRIBED EVERY DAY THE SUN IS OUT FOR 90% OF THE DRIVING TIME. IT IS MORE THAN A DISTRACTION, I BELIEVE IT IS A HAZARD AND ACCIDENTS WILL OCCUR BECAUSE OF IT.

ODI #10908084FUEL/PROPULSION SYSTEM

FUELING CAR AND PUMP AUTO-SHUTOFF DID NOT WORK CAUSING GASOLINE TO OVERFLOW THE TANK AND SPILL ON THE GROUND. WAS NOT HOLDING THE HANDLE OR ATTEMPTING TO TOP-OFF THE TANK. EXPERIENCED SAME ISSUE ONE WEEK LATER WITH 2016 MAZDA6 AT A DIFFERENT LOCATION.

ODI #10904570AIR BAGS,WHEELSCRASH1 INJURY

AIR BAGS AND BAD TIRES - I HYDROPLANED ON AN INTERSTATE AND TOTALED MY CAR AND ANOTHER VEHICLE. I LOST CONTROL AND HIT THE OTHER VEHICLE WITH THE FRONT OF MY CAR AND CONTINUED TO GO UP A 30FT EMBANKMENT. ON THE WAY BACK DOWN I TOOK OUT A VERY LARGE METAL LIGHT POLE WITH THE FRONT OF MY CAR AND THE AIR BAGS NEVER DEPLOYED. AFTER INSPECTION OF MY CAR MY TIRES WERE BAD. I JUST BOUGHT THE CAR BRAND NEW IN 7 MONTHS AGO.

ODI #10897585AIR BAGSCRASH1 INJURY

TL* THE CONTACT OWNED A 2016 MAZDA 3. THE CONTACT WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

ODI #10865664SEATSCRASH1 INJURY

TL* THE CONTACT OWNS A 2016 MAZDA 3. WHILE STOPPED, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE FRONT DRIVER'S SEAT FRACTURED AND COLLAPSED. THE CONTACT SUSTAINED WHIPLASH AND INJURIES TO THE NECK AND LOWER BACK. THE DRIVER OF THE OTHER VEHICLE WAS TAKEN AWAY BY AMBULANCE. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

HighFUEL PUMP issue detected

Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways

HighABS issue detected

Loss of brake assist and ABS in emergency — can significantly extend stopping distances

HighDEF issue detected

Engine derate or no-start condition — DEF system failure puts vehicle into limp mode limiting speed to 5mph

Annual complaints and reliability score for MAZDA Mazda3 — recall years marked in red
011220501002019201620182020202220242026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 101 total NHTSA complaints filed over 11 years, with the worst year being 2024 (22 complaints, including 1 crash report).

The amber reliability line shows an improving trend — scores have risen from the earlier years toward 54/100 more recently, suggesting the most serious issues are older and may have been addressed through repairs or recalls.

The red dashed line marks recall issuance — the first recall came 3 years after owners began filing complaints, a lag that indicates the manufacturer was slow to formally acknowledge these problems.

Red dots on the amber line flag 4 years (2016, 2018, 2020, 2024) where complaints included crash events — these are the highest-severity incidents in the dataset.

Details & Analysis
Financial
$46,614
~$777/mo over 5 yrs
$0.4/mi
cost per mile
Fuel
$10,000
Insurance (est.)
$7,500
Maintenance
$18,000
Repair Risk Buffer
$6,000
Depreciation
$5,114

Estimated 5-year cost of ownership: $46,614 (~$777/mo). Repair risk buffer is standard due to vehicle risk profile.

6 open recalls (unverified repair status)−$3,000
2 recalls over 2 years old — likely uncompleted−$800
Total recommended deduction−$3,800
HIGH
Inspect for fuel pump issue detected — ask for repair records
Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways
HIGH
Inspect for abs issue detected — ask for repair records
Loss of brake assist and ABS in emergency — can significantly extend stopping distances
HIGH
Inspect for def issue detected — ask for repair records
Engine derate or no-start condition — DEF system failure puts vehicle into limp mode limiting speed to 5mph
HIGH
Verify recall VISIBILITY:WINDSHIELD WIPER/WASHER has been repaired
Recall on record for: Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper re
HIGH
Verify recall FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY has been repaired
Recall on record for: Mazda Motors North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda3 vehicles manufactured Ja
HIGH
Verify recall FUEL SYSTEM, GASOLINE:STORAGE has been repaired
Recall on record for: Mazda North American Operations (Mazda) is recalling certain model year 2016 Mazda3 vehicles manufactured September 24,
HIGH
Verify recall PARKING BRAKE has been repaired
Recall on record for: Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda6 and 2014-2016 Mazda3 vehicles. Water coul
HIGH
Verify recall FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY has been repaired
Recall on record for: Mazda North American Operations (Mazda) is recalling certain model year 2015-2016 Mazda3 vehicles manufactured May 21, 2
MEDIUM
Test drive and inspect: ELECTRICAL SYSTEM
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: UNKNOWN OR OTHER
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: POWER TRAIN
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.
15%
18-month
28%
2-year
Low Probability
Cumulative 2-year risk: 28%

15% baseline recall probability — no strong indicators of an imminent recall.

  • Multiple prior recalls — pattern of safety issues on this model

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions
Full Coverage
$1,450–$1,850/yr
~$121–$154/mo
Liability Only
$560–$710/yr
~$47–$59/mo
Category: Standard Vehicle
10-year-old vehicle: −18% (depreciated ACV lowers full-coverage cost)

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Vehicle Identity

VINJM1BM1N7XG1319077
Model Year2016
MakeMAZDA
ModelMazda3
TrimSE
Vehicle TypePASSENGER CAR

Body & Configuration

Body StyleHatchback/Liftback/Notchback
Doors5
Fuel TypeGasoline

Engine

Engine Cylinders4
Displacement (L)2.0

Manufacturer

ManufacturerMAZDA MOTOR CORPORATION
Assembly CityHOFU
Assembly CountryJAPAN

VIN Structure

WMI (Chars 1–3)JM1
Check Digit (Char 9)X
Model Year Code (Char 10)G
Plant Code (Char 11)1
Sequence (Chars 12–17)319077

Safety Data

NHTSA Recall Count6
NHTSA Complaint Count101
J
1
M
2
1
3
B
4
M
5
1
6
N
7
7
8
X
9
G
10
1
11
3
12
1
13
9
14
0
15
7
16
7
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
J
World Manufacturer
Country & region of manufacture
Position 1
M
Manufacturer
Specific manufacturer identifier
Position 2
1
Vehicle Type
Division or vehicle type
Position 3
BM1N7
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
X
Check Digit
Mathematical validation character
Position 9
G
Model Year
Year of manufacture
Position 10
1
Assembly Plant
Where the vehicle was assembled
Position 11
319077
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
Japan
From VIN position 1 (J)
Model Year Character
"G" → 2016
Could also be 1986
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 4/18/2026, 8:18:59 PM.