Home/JA4T5WA97RZ035832
VIN REPORT

JA4T5WA97RZ0358322024 MITSUBISHI OutlanderSEL, SAM

Risk Score
9
LOW RISK
out of 100
1 Found
1 campaign
16
Reported to NHTSA
Not Tested
See iihs.org/ratings
2 yrs
Made in JAPAN
C
Score: 73/100
Verdict & Risk Assessment
📄

Executive Summary

2024 MITSUBISHI Outlander was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There is 1 open recall on record — verify these have been repaired before purchase. 16 owner complaints include 2 reported injuries, indicating real-world safety incidents beyond normal wear.

  • 1 open recall — verify these have been repaired before purchase
  • 2 injuries reported across 16 owner complaints
  • Complaint rate is accelerating — issues appear to be getting worse, not better
9/100
Low Risk
Low risk profile — minor signals only, likely routine.
LOWMODERATEHIGHCRITICAL
Contributing Risk Factors — 2 detected
Accelerating complaint trend — problems increasing over time
+6
1 model-wide recall on record
+3
Critical Alerts

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle
Make
MITSUBISHI
Model
Outlander
Year
2024
Trim / Series
SEL, SAM
Body Style
Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle Type
MULTIPURPOSE PASSENGER VEHICLE (MPV)
Drive Type
AWD/All-Wheel Drive
Fuel Type
Electric
Engine
4-cyl 2.4L 131 hp
Doors
5
Manufacturer
MITSUBISHI MOTORS CORPORATION (MMC)
Assembly
OKAZAKI CITY, AICHI PREFECTURE, JAPAN
GVWR
Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
Electrification
PHEV (Plug-in Hybrid Electric Vehicle)
Battery
20 kWh
CQuality55/100
Standard📍 OKAZAKI CITY, AICHI PREFECTURE

No specific quality data available for this plant. No documented recall or complaint concentrations on record.

Safety
C
Score: 73/100
Crash Test Rating20/40
Recall Safety28/30
Complaint History25/30
5/100Low

✓ No high-risk recall components found

77/100
Comprehensive
14 of 20 safety features detected
None
  • Electric/hybrid vehicle — monitor for battery thermal events
Moderate
  • 16 complaints on a 2-year-old vehicle — unusually high

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

Forward Collision WarningStandard
Automatic Emergency BrakingStandard
Pedestrian AEBStandard
Rear AEB?Unknown
Lane Departure WarningStandard
Lane Keep Assist~Optional
Lane Centering Assist?Unknown
Blind Spot MonitoringStandard
Rear Cross Traffic AlertStandard
Adaptive Cruise Control?Unknown
Adaptive Headlights?Unknown
Auto High BeamStandard
Parking AssistStandard
Backup CameraStandard
Electronic Stability ControlStandard
Tire Pressure Monitoring?Direct
Event Data Recorder?Unknown
Crash Notification?Unknown
Dynamic Brake SupportStandard
Keyless IgnitionStandard
Recalls
11 RECALL

NHTSA VIN-specific recall lookup returned no data for this VIN. The 1 recall below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

1 of 1 recall has a low industry completion rate — statistically likely unrepaired.

40%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

MITSUBISHI Recall Completion Rate — Industry Context
80%Poor

MITSUBISHI has a below-average recall completion rate (80%). Open recalls on this vehicle may go unaddressed longer than average (~24 months). Verify completion before purchase.

Avg time to remedy open recall: ~24 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
24mo
#25V369000
Feb 2025

BACK OVER PREVENTION:SOFTWARE

SummaryMitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Read full details...
ConsequenceA rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Est. Repair Completion~40%

~60% of these vehicles are statistically unrepaired

High Risk

Source: NHTSA statistical model by recall age & component type

BACK OVER PREVENTION:SOFTWARE
1.2yr open
1 yr ago
02/06/2025
0
Part Replacements
1
Software/OTA Updates
0
Buyback/Refund
0
High-Effort Repairs
8mo
Lag from first complaint to recall
First complaint: 2024-06-05 · Recall issued: 2025-02-06

Recall was issued within 8 months of first complaints — relatively prompt response.

1 in 8

2 injuries reported across 16 complaints — elevated injury rate for this class of vehicle.

Complaints
Engine/Powertrain
1 crash5
Other
4
Electrical
4
Steering
1 crash2 inj1
Safety Systems
1
Suspension/Wheels
1
2024
4
2025
7
2026
5
Accelerating +100%
16
Last 24 months
0
Prior 24 months

⚠ Complaint rate is accelerating — issue may be getting worse

PEAKS WINTER (DEC–FEB)

50% of complaints filed in Feb & Jun — may indicate temperature-sensitive or weather-related failures.

J
F
M
A
M
J
J
A
S
O
N
D
Engine stalling2
Brake failure1
Conditions Reported
Startup (3)Highway/high-speed (3)Parking/low-speed (2)
16HIGH VOLUME
2
Crashes
2
Injuries
ODI #11718146BACK OVER PREVENTION

Sometimes when I am backing up, the rear backup camera will go dark, switch to something random (such as music screen) or freeze (I.e. it shows a clear path behind me while backing up but the screen is just frozen). This is a significant safety issue because if someone is relying on a backup camera to maneuver, and a kid walks behind the car, the driver would not notice the kid if the screen froze. If the backup camera fails, a driver is blind and must either continue blind (as mirrors may not be adjusted for backing up) or must switch gears to go forward (which could also cause an accident since there is a delay in doing this and a car may be exposed on the street).

ODI #11718147EXTERIOR LIGHTING

If headlights are in auto position or were on prior to car starting (I.e. they were left in on position last time car was on), the headlights sometimes do not turn on even though the headlight icon is illuminated. Basically, headlights sometimes say they are on even though they are not.

ODI #11718148POWER TRAIN

While on even a slight hill, sometimes the car rolls back if I am not moving forward. For example, if ai am stopped at a red light, the car will roll backwards (instead of not moving or going forward). It’s an automatic transmission so this should not occur. I.e. the transmission is already starting to go out b4 35k miles. There are also instances of one wheel “dragging” or delayed propulsion compared to the other wheel. It is very difficult to get in touch with a dealership for warranty info. I am in Berkeley and no one picks up the phone from the Fremont dealership or calls back when I leave a message.

ODI #11718149ELECTRICAL SYSTEM

The music will all of a sudden start blasting, volume will randomly start increasing, phone calls (connected to car) will randomly end, voice activation will randomly activate on car. This can surprise driver and could cause an issue. For example, random metal music randomly turning on in the car can be unexpected. When a call ends randomly (caused by car system randomly ending) it could cause driver to divert focus from driving. I think these issues are related to the capacitive sensors on the steering wheel randomly activating without touch.

ODI #11708464ENGINE

At about 52,000 miles August 26, 2025- September 2, 2025 for rpm going low and high in idle and check engine light came on replaced engine coil #4 Sept 4, 2025- October 9, 2025 Coolant in engine Failed 2 compression test Needs head gasket repair Instructed to take head off Send head to machine shop to have valves checked Never sent valves to machine shop Replacing engine December 26, 2025 Engine sounds like a jet plane and after calling Mitsubishi it will need to be towed 2 hours away because they shut my local dealership down. I have tried for goodwill assist, buyback, etc but I’m treated horribly. I just found another person that it happened to at 50,000 miles also

ODI #11702513STEERING,SERVICE BRAKESCRASH2 INJURIES

I was driving my vehicle, the roads were snowy so was traveling slowly. I attempted to slow down a little more, when I pushed on the brake there was absolutely no response, usually you can feel and even hear the brakes (abs) functioning, there was nothing. I also tried to steer, again, no response, the vehicle continued straight, we went into a ditch and rolled on our side. I tried to put down a window but all dash lights, etc were off and car was not running. I pushed the "start button" dash lights came on, could roll down windows, etc... and the car even starts and runs now. It seems as though there was no "control" of any kind, we were going slow and I even had time to tell my passenger, "be prepared, hold on"...

ODI #11700643SEAT BELTS,STRUCTURE

The contact owns a 2024 Mitsubishi Outlander. The contact stated that while attempting to latch the front driver’s seat belt, the buckle did not connect, and the buckle casing fractured. The contact stated that the microscrews used to secure the seat belt buckle had failed. The cause of the failure was not determined. The contact stated that a clicking noise was present while opening and closing the front driver’s side door. Upon inspection, the contact discovered that the front driver’s door check arm bolts had become unsecured. The contact tightened the bolts, and the failure was remedied. The manufacturer and local dealer were not yet notified of the failures. The failure mileage was 4,000. The VIN was not available.

ODI #11685824ELECTRICAL SYSTEM

UNKNOWN. I am buying this vehicle and it does the following: after shutting it off while in gear, it shuts off before its all the way into park. The next several starts include these problems: the drivers and media screens are out of synchronization and come up slow and even blank. They go out and I have had this vehicle even have everything go out, all lights ,ac, etc yet it stayed running. When I told the dealer, he said there was no problem so I took it to another one that wanted to replace it with another one and a different loan holder. Why, my loan is good and current. I am a very frustrated buyer and I demanded it back when I realized that the pre-sales inspection form was not completed. This started at a stoplight.

ODI #11675746UNKNOWN OR OTHER

Distance sensor failed and dealership now states the bracket is bent and it is due to a front end collision but there is no damage to the vehicle, has never been in an accident. The sensor should be covered under the warranty but they want to charge $1715.06 for repairs.

ODI #11664228ENGINE

Vehicle gives warning of Engine malfunction Power Reduced Service NOW and started only 30 days after purchase The dealer says take pictures when the warning appears and bring the vehicle in. This will be the 5th complaint about the same problem with no results.

ODI #11643805VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

I purchased my 2024 Outlander in August and drive 150 miles daily, Monday to Friday. Since November, with only 2,500 miles on it, I've experienced recurring issues: 1. Adaptive cruise control turns off frequently 2.Forward collision light comes on unnecessarily often several times daily (when starting, driving and when cruise is on) 3.Vehicle brakes suddenly on the interstate 4.Random forward crash light warnings I've taken it to the shop five times, with the following repairs: 1.Radar adjustment (done several times) 2. Radar sensor recalibration (several times) 3. Replacement of forward distance warning sensors 4. Front bumper bracket replacement due to bend 5. Mitsubishi has been involved on 4 occasions 6. I have called and put in a complete with Mitsubishi three times and they always say they will contact me with a resolution within a few days and I have never heard back with any resolution. 7. We have also been made aware that this does not follow the owners manual and has also caused air bags to go off in other situations which has injured customers. Despite these repairs, the issues persist. On January 24, 2025, Valley Imports left a voicemail stating that Mitsubishi acknowledged it's a known issue with some Outlanders, but they don't have a reliable fix.I do have this voicemail but it is to large for me to upload.

ODI #11637587POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

In the morning where I live for the last few days it has been below 0. The Outlander PHEV even when plugged in over night will start the gas engine and drive for about one minute until the gas engine shuts off and comes up with a message saying power reduced with a turtle symbol. When it does this you have no heat (HVAC) the heated seats and heated steering wheel does not work as well as the front and rear defrost. The car speed seems to be limited to about 40MPH. This issue is not news as many PHEV owners are dealing with the same issue, From my understanding Mitsubishi didn't install a battery warmer on the new generation Outlander PHEV however the prior generation Outlander PHEV did have a battery warmer and there were no issues with that model in cold climates. Your vehicle should always be a reliable source of heat when needed it doesn't seem to be very reliable in cold climates and it really is a hazard when it decides to reduce power with no warning.

ODI #11632097LANE DEPARTURE

The contact owns a 2024 Mitsubishi Outlander. The contact stated while driving at approximately 60 MPH, the Lane Keep Automatic Steering feature was overcorrecting the steering wheel. The contact stated that the Lane Keep Automatic Steering feature was correcting the steering wheel to the right and the steering wheel failed to return the vehicle to the desired lane and was continuing to steer the vehicle to the right. The contact stated that the Lane Keep Automatic Steering feature was also correcting the steering wheel while turning to the left. The contact stated that the failure was intermittent and occurred at various speeds. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer; however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.

ODI #11608243ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

The contact owns a 2024 Mitsubishi Outlander. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated the cruise control feature independently adjusted the programmed speed. Additionally, the contact stated that the battery failed to remain charged. The contact stated that the vehicle was taken to the dealer several times due to failure; however, the failure could not be duplicated. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.

ODI #11595529POWER TRAIN,UNKNOWN OR OTHERCRASH

The shifter assembly was replaced by the manufacturer and I do not know if the item is available for inspection as the dealership handled the replacement. Mine and my daughters safety was put in danger on April 10, 2024 when I was turning into a parking space at my doctors office and went to put the car into park the car accelerated on its on over an embankment and into a busy 5 lane highway. When trying to stop the brakes failed several times and the only thing I could do to stop it was push the on off button to kill power to the engine. Upon stopping we looked at the car and saw quite a bit of damage to the car after going over the embankment and through several bushes and small trees. The problem has been confirmed by the dealer and manufacturer. The vehicle has been inspected by the dealership at which I bought the vehicle and by my insurance company. The week before the incident when trying to change shifts out of park into drive the car failed to shift and I had to turn the car off using the off on button to stop the power to the car and turn back on to get the car to shift out of park.

ODI #11592649STEERING,SUSPENSION

The contact owns a 2024 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the suspension. Additionally, the contact stated that the steering wheel was uncontrollable while driving. The contact stated that while turning the steering wheel to the right, the front wheels shifted in the opposite direction. The vehicle was not diagnosed or repaired by an independent mechanic. The contact stated that the vehicle was scheduled to be taken to the dealer within the next several days. The manufacturer was not made aware of the failure. The failure mileage was approximately 8.

Annual complaints and reliability score for MITSUBISHI Outlander — recall years marked in red
0470501002025202420252026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 16 total NHTSA complaints filed over 3 years, with the worst year being 2025 (7 complaints, including 1 crash report).

The amber reliability line is declining — recent years score around 54/100, lower than earlier in the vehicle's life. This pattern indicates issues are accumulating over time rather than being resolved, which is a concern for used buyers.

The recall (red dashed line) followed the first complaints by 1 year — a typical response window; neither unusually fast nor a pattern of denial.

Red dots on the amber line flag 2 years (2024, 2025) where complaints included crash events — these are the highest-severity incidents in the dataset.

Details & Analysis
Financial
$31,344
~$522/mo over 5 yrs
$1.3/mi
cost per mile
Fuel
$10,000
Insurance (est.)
$7,500
Maintenance
$4,000
Repair Risk Buffer
$1,500
Depreciation
$8,344

Estimated 5-year cost of ownership: $31,344 (~$522/mo). Repair risk buffer is standard due to vehicle risk profile.

1 open recall (unverified repair status)−$500
Total recommended deduction−$500
HIGH
Verify recall BACK OVER PREVENTION:SOFTWARE has been repaired
Recall on record for: Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV
MEDIUM
Test drive and inspect: BACK OVER PREVENTION
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: EXTERIOR LIGHTING
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: POWER TRAIN
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.
20%
18-month
36%
2-year
Moderate Probability
Cumulative 2-year risk: 36%

20% estimated recall probability — some indicators present but not alarming.

  • Accelerating complaint rate — increasing pressure on NHTSA to act

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions
Full Coverage
$1,770–$2,250/yr
~$148–$188/mo
Liability Only
$560–$710/yr
~$47–$59/mo
Category: Standard Vehicle

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Vehicle Identity

VINJA4T5WA97RZ035832
Model Year2024
MakeMITSUBISHI
ModelOutlander
TrimSEL, SAM
SeriesWagon Body Style
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)

Body & Configuration

Body StyleSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Doors5
Seat Rows7
Drive TypeAWD/All-Wheel Drive
Fuel TypeElectric

Engine

Engine Cylinders4
Displacement (L)2.4
Horsepower131

Manufacturer

ManufacturerMITSUBISHI MOTORS CORPORATION (MMC)
Assembly CityOKAZAKI CITY
Assembly CountryJAPAN

VIN Structure

WMI (Chars 1–3)JA4
Check Digit (Char 9)7
Model Year Code (Char 10)R
Plant Code (Char 11)Z
Sequence (Chars 12–17)035832

Safety Data

NHTSA Recall Count1
NHTSA Complaint Count16
J
1
A
2
4
3
T
4
5
5
W
6
A
7
9
8
7
9
R
10
Z
11
0
12
3
13
5
14
8
15
3
16
2
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
J
World Manufacturer
Country & region of manufacture
Position 1
A
Manufacturer
Specific manufacturer identifier
Position 2
4
Vehicle Type
Division or vehicle type
Position 3
T5WA9
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
7
Check Digit
Mathematical validation character
Position 9
R
Model Year
Year of manufacture
Position 10
Z
Assembly Plant
Where the vehicle was assembled
Position 11
035832
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
Japan
From VIN position 1 (J)
Model Year Character
"R" → 2024
Could also be 1994
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 4/15/2026, 1:07:11 AM.