5YFB4MDE6RP1639302024 TOYOTA CorollaL, LE, LE w/LE Conveneince Tech pkg, LE - US Source

I was driving my 2024 Toyota Corolla SE gas model (with the convenience package) on the interstate in [XXX] during stop-and-go traffic. Traffic had been moving slowly for about 15 minutes, and I had Brake Hold turned on, cruise control was off, Proactive Driving Assist was on. I was behind a semi truck and was moving very slowly, getting ready to stop. I had maybe 3 or 4 car lengths between me and the semi so they could see me in their mirrors. As I was about to stop, the brake pedal suddenly went all the way to the floor, the car jerked to a stop, and the electronic/emergency parking brake applied on its own. I put the car into Park and then back into Drive, and the problem did not happen again during that drive. There were no warning lights, dash lights, or warning messages before this happened, and there were also no warning lights or dash lights afterward. The issue happened suddenly with no prior symptoms that I noticed. I believe the brake system, Brake Hold system, electronic parking brake system, or a related brake/vehicle control system malfunctioned. This put my safety and the safety of others at risk because the car unexpectedly stopped abruptly in interstate traffic. Since I was in heavy stop-and-go traffic and other vehicles, there was a risk of being rear-ended, causing a crash, or becoming disabled in traffic. I took the vehicle to a Toyota dealership after the incident. They were not able to reproduce the problem, but they did find stored code C14FE14. They told me they checked the brake system, cleared the code, tested the steering angle sensor connector, and said everything tested within specification. They also performed a multipoint inspection and said the battery, brake pads, and other inspected items tested well. To my knowledge, the vehicle has only been inspected by the Toyota dealership/service center. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While I was driving during the evening time on March 7, 2026, my rear passenger window exploded, for seemingly no reason, as I stepped out of the vehicle I noticed no one around and I called the police and I was given a report number which is 26–01784 and that is with the Westminster police department!

DEFECT: Steering wheel fails to fully return to center after turns, consistently stopping 1/2-1 inch off-center. Minor steering adjustments stick and don't self-correct. Pronounced binding zone near center prevents smooth return. SYMPTOMS: After curves, wheel returns 80% but stops visibly off-center requiring manual correction. Minor lane adjustments stick and require counter-correction. Constant manual steering correction causes driver fatigue. Progressive worsening since purchase. SAFETY: Incomplete return at highway speeds causes drift. Sticking divides attention from hazards. Emergency maneuvers require manual straightening during critical response time. SERVICE: February 2026 - McGovern Toyota technician documented "VEHICLE DID NOT RETURN OR SELF CENTER" but Toyota corporate refused repair claiming "normal characteristic." Had 6+ alignments with no improvement. Recent alignment caused binding to flip sides, proving internal mechanical binding not alignment issue. RELATED: Toyota issued CSP 22TE02/TSB T-SB-0028-22 (2022) for 2018 Camry with identical "reduced return to center" caused by intermediate shaft binding. My 2024 Corolla has same defect Toyota acknowledged in 2018 models but refuses to repair. INDUSTRY PATTERN: Honda HR-V TSB 24-094 (2024), Mazda CX-90 Recall 24V-022 (26+ failed fix complaints, 2 crashes), GM Bolt TSB 17-NA-148, Ford Explorer ST owner reports - all for steering not returning to center. REQUEST: Investigate if Toyota intermediate shaft defect extends to 2024 Corolla and whether industry-wide EPS binding represents systemic safety issue. Toyota confirmed defect in writing but denies repair.

One part of the strap is 3/4 of the way frayed

The 2024 Toyota Corolla needs to be added to the list of vehicles currently being investigated for transmission/engine issues. The vehicle in question is currently exhibiting transmission anomalies consistent with those observed in several other vehicles under review, specifically: slipping, jerking, surging forward, hesitation to accelerate from a complete stop, loss of power, droning sound at low speed, odd knocking noise/vibration during idle, unresponsive gear changes, shuddering upon vehicle shutdown, and decreased fuel efficiency. The owner has incurred expenses exceeding $2,000 for rental vehicles and diagnostic services in an effort to resolve these persistent issues. However, as of January 21, 2026, Toyota has not acknowledged the existence of a problem, asserting that these conditions are within normal operating parameters and that the vehicle is performing as intended. A local mechanic has advised the owner that Toyota will not diagnose the issue, but they are likely to offer a post-warranty adjustment should the transmission ultimately fail. It has become increasingly apparent that Toyota is not conducting a thorough investigation into these matters and expects the customer to bear the expense beyond the scope of the standard warranty. Beyond the immediate safety concerns for the owner, there is a significant risk of collision should the vehicle experience a loss of control or erratic behavior. Thank you for your time and assistance in investigating this matter.

"I am reporting a fatal crash involving a 2024 Toyota Corolla (VIN [XXX] I do not know the exact mechanical cause, but the following symptoms occurred: 1) The driver reported dashboard lights (red and blue) flickering on and off, windows and locks going on or off. 2) There was hesitation in acceleration after taking off, 3) The vehicle failed to stop and went airborne causing a FATAL accident. Insurance Co. failed to investigate porperly and sold the car To Co-part without waiting for Probate forms to be complete for this vehicle and the Estate. We have discovered this car was an Avis fleet vehicle sold as 'new' at Beaver Toyota. I am requesting a federal investigation to determine if a mechanical or electronic defect caused this loss of control." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2024 Toyota Corolla. The contact stated that while the vehicle was stopped on a curb with another vehicle approximately 8 -10 feet ahead, the brake pedal was depressed to shift into park; however, the vehicle independently accelerated. The contact stated that because of the failure, the contact's vehicle rear-ended the Honda CR-V vehicle that was parked in front of the contact's vehicle. The contact stated that the vehicle's speed was only 3–4 MPH. No air bags deployed. The other vehicle sustained damage to the rear bumper. The contact's vehicle was towed to a local tow yard. The contact's vehicle was condemned as a total loss by the insurance adjuster. No police report was filed. No injuries were sustained. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.

Subject: Vehicle safety complaint — dashboard/windshield reflection severely impairing visibility on 2014 Toyota Corolla (VIN: [XXX] ) To Whom It May Concern, I am writing to report a serious safety issue with my 2014 Toyota Corolla, VIN [XXX] . Under certain daylight conditions, the dashboard (or a component of it) reflects sharply on the windshield, producing a glare so intense that it significantly impairs my ability to see the road ahead. Vehicle details: Make: Toyota Model: Corolla Year: 2014 VIN: [XXX] Approx. current mileage: [insert mileage] Problem description: - At specific times of day — when sun angle, interior lighting, and windshield geometry combine — the dashboard reflection becomes very pronounced. - The reflected dashboard elements (vents, panels, interior contours) appear on the windshield glass and overlap the driver’s forward view. - This glare regularly blocks or obscures pedestrians, other vehicles, road signs, or hazards ahead. - The issue is not cosmetic; it directly reduces visibility and increases risk while driving. - The vehicle remains stock — no aftermarket modifications have been made to dashboard or windshield that could cause this reflection. Impact on safety: - I frequently struggle to see clearly under these lighting conditions, compromising my ability to react properly to traffic, obstacles, or sudden changes — especially when approaching intersections or dealing with glare. - This defect endangers not only me and my passengers, but also other road users: drivers, cyclists, and pedestrians. Request: I request that National Highway Traffic Safety Administration (NHTSA) review this issue for the 2014 Toyota Corolla (and possibly other model years) to assess whether dashboard materials, interior design, or windshield geometry create a widespread visibility defect. I am willing to provide additional documentation — such as photographs or videos showing the reflection INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Everything is good

he asked to change in a few weeks

while I am driving on a highway the steering tries to turn right while i am driving. there a ditches on the right on the highway my car is not safe to drive it is putting me and my family in danger. I took my car to the dealership twice they said my car is fine.

I am reporting an ongoing safety issue involving the Skid Control ECU and loss of power break recall on my 2024 Toyota corolla hybrid. The first time, my vehicle experienced loss of power brake assist and displayed a “Hybrid System Malfunction” message on screen. I towed my car to Toyota, confirmed it was related to the Skid Control ECU recall and repaired it under the recall at no cost, they did a software update. The second time, the exact same problem reoccurred. I had the vehicle towed again to a Toyota dealership, but this time, they refused to perform diagnostics unless I paid out of pocket for a 12-volt battery replacement. The dealership stated they cannot confirm if the issue is recall-related until diagnostics are complete, but they also refuse to complete diagnostics without me paying first. My vehicle is currently undrivable and unsafe, and I rely on it for daily transportation and work. So they made my pay for this 12v battery to do the diagnostics and now they tell me it is not recall related but one of the relays not working, the repair will be cover under warrant but i had to pay for battery and rental cars . I believe Toyota is in violation of its obligations under 49 U.S.C. §30120, which requires manufacturers to correct recall-related safety defects free of charge. This issue leaves me without a vehicle and unable to verify that the recall has been properly resolved. I have opened a case with toyota brand engagement. I am requesting that NHTSA review this case and ensure that Toyota complies with recall repair requirements so my vehicle can be safely diagnosed and repaired without charge.

During a routine transmission fluid service on a 2024 Toyota Corolla Hybrid, I discovered that the transmission model (PA10) is completely unlabeled and cannot be identified anywhere under the hood, in the owner’s manual, or on any visible tag. The only label is buried behind the firewall and not reasonably accessible to consumers or technicians. As a result, I initially attempted to service the wrong fluid port because Toyota provides no visible or clear identification of the transmission model or fill/drain points. Additionally, the factory-installed transmission drain and fill bolts were tightened with extreme torque well beyond normal service specifications, requiring application of high heat and excessive force to loosen. This resulted in personal injury and risk of property damage. The combination of (1) inaccessible transmission identification, (2) inadequate service guidance, and (3) extreme bolt torque creates a foreseeable safety hazard to vehicle owners or technicians attempting basic maintenance. Toyota’s official service documentation (Toyota Technical Information System, “TIS”) that clarifies the correct fill ports is paywalled and not included with the vehicle or manual, making it impossible for consumers to safely perform essential maintenance without paying daily access fees. This lack of accessible labeling and over-torqued components presents an avoidable risk of physical injury, vehicle damage, and mis-servicing. I believe Toyota should be required to provide visible transmission identification and safe torque specifications for consumer maintenance.

I have a engine maintenance required earring I did research it turned to be the coolant bypass valve

Soft brakes 3 weeks ago September 2925 one time. 10/17/2025 soft brake problem again. Had brakes bled at Toyota dealership Yuma, AZ on 10/13/2025. Car has Highway miles. Toyota needs to recall 2024 Toyota Corolla for hydraulic brakes problem.

Component/system failed: The SRS Airbag System malfunctioned. After a rear-end collision on October 3, 2025, in Gwinnett County, GA, the airbags did not deploy. The vehicle displayed an alert: “SRS Airbag System – Malfunction detected” at 16:02. Safety risk: My safety was put at risk because the airbags did not function during a significant impact. This failure could have resulted in severe injury if the collision had been more forceful or from another angle. Inspection/reproduction: On October 6, 2025, I brought the vehicle to Atlanta Toyota. Instead of documenting the diagnostic trouble code (DTC) and providing a report, the dealer cleared the fault code and recalibrated the system without my authorization, effectively erasing critical evidence of the malfunction. The invoice confirms this. Inspections by others: The vehicle was inspected only by the Toyota dealer. It has not yet been inspected by the manufacturer, police, or insurance representatives, but I have legal counsel and am preserving the evidence for further independent inspection. Warning lamps/messages: Yes. The SRS Airbag System Malfunction message appeared immediately after the collision on October 3, 2025. I have photographic evidence of this alert.

My vehicle will jerk into the left lane of the road when lane keeping assistance is activated. It appears isolated only to situations when I am travelling on roads that were recently repaved and lines haven't been painted yet. However, these roads are equipped with consistent reflective indicators marking the center of the road because these roads remain unpainted for months. There are many of these roads where I live so it is a frequent issue that I experience multiple times everyday. I have never allowed the vehicle to fully execute it's correction in fear it would drive off of the road or into oncoming traffic but it is a very scary event when my car tried to kill me.

My car was parked in my driveway on am 80 degree afternoon. I went into the car to get something. When I closed the driver door, the entire back window shattered. I am the only driver of the vehicle and there were no issues with the window prior to this- no cracks, no incidents, no rocks on the road.. The only indication there was any issue was condensation on the inside of the back window two days before this happened. I thought this was unusual, but it did not seem like something to call the dealer about. I took the car to IRA Toyota in Saco, Maine. They informed me there was no way to 'prove' a defect, as there was no longer a window to inspect. They suggested I call my insurance and lie about the incident, stating that 'nobody would believe a window just blew out' and they were just trying to help me get the repair covered by my insurance. I know there is currently a class-action suit against Honda for this same issue, and found over 20 shared instances in Toyotas (of various models) from 2021,2022, 2023, and 2024. I understand glass is not included in warranties, and I think this only makes sense for manufacturers. The fact that a window could spontaneously shatter at any moment is certainly a safety issue and should be covered under warranties or some other level of accountability. When my window combusted, all of the glass fell into the back window and back seat. If any kids or animals had been in the back seat (as they almost always are), they would have been covered in glass. Thank you for your attention to this matter.

My car has 5358 miles. Started car. DRIVE START CONTROL MALFUNCTION LIGHT; CHECK ENGINE LIGHT; SEE DEALER LIGHT all came on. Car would hardly move forward or reverse. Felt like the brakes were on. Heard subtle clicking sounds from engine. Looked this up as I never heard of this. Toyota says you MUST STOP DRIVING ASAP, assuming you "can" drive. You can LOOSE CONTROL of the car. There are many things that can cause the light to come on. Dealer "says" they never heard of this. My car had to be towed. Mechanic found nothing wrong and reset computer modules. I got my car back after 3 days. Dealer says NO GUARANTEE it won't happen again WITHOUT warning. So; anywhere, anytime, my car will just stop driving? HOW IS THIS SAFE? Internet searches show it's NOT UNCOMMON. Toyota makes it hard to file a complaint.

There was a recall on my vehicle for the skid and emergency braking and was told it was taken care of Feb 2025 at my service appointment. I was involved in a car accident on Aug 11, 2025, everything that was supposed to be fixed in the recall did not operate during my crash. I reconfirmed with the dealership that they did the recall repair and they again said yes but if they did then the repair completely failed. There was no emergency braking available, the car skid a long distance, no airbags deployed even though all sensors in the front were engaged and collision center confirmed they should have gone off. Vehicle is currently at collision center and is available to be inspected.

When the sun is overhead (this happens daily in South Florida) the reflection of the ambient light on the instrument panel cover makes it impossible to look at the information on the instrument panel. This essentially makes one drive while being blind. Not a safe concept. It is pathetic that no action has been taken against the company.

I purchased a used 2024 Toyota Corolla from Chapman Chrysler Jeep on 8/9/25 at 31,890 miles. When exiting the freeway 3 miles later, the vehicle suddenly swerved uncontrollably without any steering input from me. This was an extremely dangerous incident that could have caused a serious accident injuring myself and others.

This is my fourth service visit for the same unresolved safety issue on my 2024 Toyota Corolla Hybrid. The problem involves a cracked fuel line and fuel vapor leak in the same area as recall 24TC08 (Fuel Tank Filler Clamp and Vapor Leak Detection). The dealership initially failed to detect this during recall work and later claimed “rodent damage” after two prior visits. I have since used a professional-grade MultiRAE Lite gas detector and documented VOC (volatile organic compounds) levels up to 123 ppm inside the vehicle cabin with the windows up. These readings indicate hazardous fuel vapor and exhaust gas intrusion, which pose serious health and fire risks. I have driven over 200 miles in these conditions), exposing myself to harmful fumes. The dealership has failed to properly repair the issue, and Toyota has not resolved the safety hazard despite repeated service attempts.

I was driving down the road, slowed down and moved over to the left side of the lane as I was passing a bicyclist. The car interpreted the bicyclist as a car and applied AEB. The AEB was not fully applied, thankfully. The car did not come to a complete stop. If it did, I may have been rear ended by the person behind me.

Car has broke down a total of 4 times since I have gotten it from Toyota back in December of 2023. I have a dash-cam now that has footage of the car breaking down. Toyota fails to acknowledge my concerns and comes up with excuses and tells me to wait until it happens more frequently. I would love to have this car inspected, but as Toyota has stated they cannot get the issue to repeat. My safety for others and myself feel uneasy with the whole ordeal as it happens at the most random times. The first few times my car has broke down, the steering wheel locked up and forced itself all the way to the left on its own causing me to hit a curb and median. Manual control over the steering wheel was not possible. Luckily with this occurring both times I was going a slow speed. The other two times I had full control of the wheel but my engine would stop and the engine stopped message would appear on my dash screen. Vehicle has been inspected by the dealership 4 times with no luck on repeating the issue. Breaking down presented a dash message of engine stopped, abs system stopped, power steering stopped and would quickly cycle through warnings and shutdown.

Vehicle Information: * Make: Toyota * Model: Corolla Hybrid AWD * Model Year: 2024 * Current Mileage: [14,000] * Mileage When Problem Noticed: ~8,000-9,000 miles Incident Description: My 2024 Toyota Corolla Hybrid AWD has a severe steering defect. After a right turn, the steering wheel consistently fails to return to center, remaining 5-15 degrees (up to 20 for sharp turns) off-center to the right. It does not self-correct. Occasionally, this also occurs after left turns, but less frequently. The vehicle requires constant, active manual correction to stay straight. If I release the wheel, the car can drift right, posing a significant collision risk. The steering feels "floaty" and lacks the expected resistance to return to center. This issue began abruptly around 8,000-9,000 miles. Multiple dealership visits and alignment checks have not resolved it. No prior accidents or modifications. The Lane Tracing Assist (LTA) system functions smoothly, keeping the car centered. However, immediately after disengaging LTA, the manual steering defect reappears, indicating an underlying mechanical problem, not an electronic one. Safety Concern: This defect creates a serious safety hazard. It demands constant driver attention and effort, leading to distraction and fatigue. This compromises directional stability and significantly increases accident risk, as the car will veer off course if not continuously corrected. I urge NHTSA to investigate this defect. Similar "sticky steering" or "poor return to center" issues are reported in other modern vehicles, and Toyota itself issued CSP 22TE02 for a related "slower to return to center" issue in 2018 Camry models, proving this is a known type of defect, not normal operation.

Dear Better Business Bureau, I am filing a formal complaint against Toyota Motor North America regarding a serious and unresolved safety defect in my 2024 Toyota Corolla LE (VIN [XXX]). The vehicle experienced two incidents of sudden unintended acceleration—the second, on [XXX], resulted in a collision. Despite my repeated efforts to resolve the issue, Toyota has failed to respond adequately or provide critical diagnostic data. In both incidents ([XXX] and [XXX]), while stopped at a red light, the vehicle suddenly surged forward despite my foot being on the brake. On [XXX] this caused a collision. My vehicle has remained undrivable since. Toyota conducted a diagnostic inspection on May 29 under Case #[XXX]. I’ve repeatedly requested access to the raw data from this inspection to understand the defect, but Toyota has not responded. Emails to the assigned case manager, Ms. Cynthia Ware, have gone unanswered. When I was directed to reply to a support email, it bounced back as a “do-not-reply” address, redirecting me to a login page which falsely claimed I had no active cases. This created an endless communication loop. Toyota’s lack of transparency and support is unacceptable—especially given the severity of the issue and the fact that the vehicle is still under warranty. I am requesting: Immediate release of the raw diagnostic data from the May 29 inspection A prompt resolution, including full repair, replacement, or buyback Clear, responsive communication from an authorized representative This is not only a financial burden, but a serious safety risk. I respectfully request BBB’s assistance in securing a resolution and holding Toyota accountable. Thank you for your time.

Rear camera stayed on while I was in drive. I parked, turn off the engine, restarted, and the camera stayed on while driving. I changed gears to reverse and then to drive, but no change.

I was leaving out of the parking lot of the shops Santa Anita. I was parked underneath by [XXX] and proceeded to to leave and turn out right towards the wide open parking lot. At the time I was leaving, it was completely empty. This parking lot is wide open as I was leaving and I’m going no more than 15 mph when suddenly a beeping sound goes off and the car slams on its brakes on its own! I didn’t even have enough time to stop on my own and look to see what the alert sound was. The car stop and jerked me so hard and slammed forward so hard. Thankfully I was in an empty open parking lot. That would have cause a very bad car accident and I would have been badly hurt and the car that would have slammed into me from behind! This has left me with so much anxiety and I am now very scared to drive this car at all even. I haven’t even had this car for a year and this is the second time I’ve had an issue with it. And I tried explaining to the dealership that for the past couple weeks to month that when I drive the car, it has this pulling feeling when I’m coasting. It has never felt that way before. This is supposed to be a new car. It doesn’t even have 15,000 miles on it yet! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My [XXX] daughter's 2024 Toyota Corolla stopped in the middle of the road and would not move. She received a message that said, "engine stopped steering power low". She called me in a panic and could not move the car out of traffic. I asked her to turn the car off and back on and it resolved the issue. This could cause a traffic fatality with loss of control of a car in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Odometer Fraud. The contact purchased a 2024 Toyota Corolla from Arlington Jamal Auto Group. The vehicle was purchased via a dealer sale. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. At the time of purchase, the vehicle mileage was 18,163 and at the time of registration, it was discovered that the mileage was 16,405.

The contact owns a 2024 Toyota Corolla. The contact stated while driving 60 MPH, the headlights failed to respond. There was a warning light illuminated that there was a failure with the front headlights. The vehicle was taken to the dealer and the contact was informed that the failure was with the headlight; however, the dealer was not able to repair the headlights. The contact was then informed to take the vehicle to a friend of the dealer. The friend of the dealer confirmed the failure and was unable to repair the headlights. The friend suggested that the vehicle be taken to a Toyota dealer. The vehicle was taken to the dealer and the contact was informed that the headlights were not the OEM headlights. The vehicle was diagnosed with connector failure and that the headlights needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,311.

I was able to distinguish today the car noises my vehicle is making happens when I break. Like a “eeeeek” sound. My mileage is under 8,000, had the car almost a year. Also I notice my wheel stiffens. I’m able to verify it happens when I merge - specifically when the lane dashes end. The wheel somehow gets tight even when driving with both hands. As if the vehicle gets confused. This has happened about 5 times this year but every time it happens- I brace myself for the vehicle to crash since I can’t control the wheel, no matter how strong I try to gain control. The wheel gets too tight to steer. These episodes lasts about 3-4 seconds. I am going to take it to the dealership on April 1, 2025. Also there were no messages on my dashboard when these episodes occurred.

Upon startup in cold weather conditions, a brief but loud grinding/rattling sound will occur. The noise is related to an inadequate spring inside of the intake camshaft gear which will not push a small cylinder in place to lock the intake camshaft gear in place. When not in its proper place, the gear will rattle in its housing, causing the brief noise. If the gear rattles against its housing too hard overtime, it can break and cause catastrophic engine failure by sending metal pieces into the engine, including pistons and rods.

Windshield brittle / easily fractured. Small pebble fractured windshield, needs to be replaced.

[XXX] In reading the above article, Toyota recalled Corolla Cross Hybrid vehicles with many complaints and situations mirroring our accident. Before the accident, the vehicle displayed no warning signs. Despite the driver pressing the brakes and the assisted braking feature seemingly turning on (e.g., signal lights on the computer system), neither seemed to work in this situation. The damage was far too severe for the assisted braking feature to have activated, along with the driver pressing the brakes. After viewing the matter with those involved in the accident, many of us concurred that we believe either the braking system or the computer system failed. In the aftermath of the accident, the police, manufacturer, or third party hadn't reviewed the vehicle's status. On top of that, our insurance refused to investigate, urging us to discuss the matter with Toyota. Thus, we'd propose that the Corolla SE may experience an issue similar to the vehicles in the article. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My wife and I have been having great difficulty reading the center portion of the instrument panel because the illumination is too dim. We have visited the dealership and were instructed how to maximize the brightness, but it is still not sufficient. The small icons that appear at the top of the center section of the instrument panel cannot be viewed while we are driving, unless we place our head close to the screen. To do this our head must be at the level of the bottom of the front window. In that position we cannot see the highway sufficiently to be “safe.” We both have good vision. In the past, we have owned over thirty automobiles and have never had a problem seeing the instrument panel.I have discovered that occassionally the illumination of the center screen of my instrument panel is fine. The car’s computer apparently dim’s it without my consent. I drove 60 miles (about an hour) on a California freeway, and for the first 20 minutes I had good illumination. Then it suddenly got to its usual dim state. I have asked several people at my Toyora dealership, and they cannot help me. I, therefore, am requesting someone at your offices to look into this problem, and call me by phone to help me solve this important problem. The best way to viualize this problem would be to inspect my auto at my home.

My son reported driving home from school. He was stopped an intersection ready to make a turn. When he stepped on the gas pedal to go, the engine stopped and a message "Engine Stopped, Steering Power Low" message appeared in the dashboard. Engine light and steering light also came "on" the dash. This may occur while driving and put the driver at risk. His 2024 Toyota Corolla was brought in to the Wesley Chapel Toyota Dealership yesterday 10/29/2024. The technician did not find any error codes and found the battery and alternator to be in good working condition. Issue unresolved by the dealership.

The contact owned a 2024 Toyota Corolla. The contact stated that while driving at approximately 25 MPH, the vehicle was struck on the passenger side of the vehicle by another vehicle. In addition, the contact stated that the air bags did not deploy. No warning light illuminated. The vehicle was towed to a tow lot. The vehicle was diagnosed by a Toyota service specialist however no failures were identified. The vehicle was deemed a total loss. A police report was filed. The contact sustained soreness on the entire body and right toe that required medical attention. The contact stated that 4 other passengers were in the vehicle at the moment of impact. The contact stated that it was unknown if the passenger sought medical attention. The manufacturer was made aware of the failure. The failure mileage was approximately 14,831.

This is an issue I have noticed with my car shortly after I bought it. The problem is that the car has a noticable delay in acceleration when accelerating from a complete stop. After doing some research online, I found that the cause was the car's CVT transmission, and that a delay in acceleration happens with other cars with CVT transmissions as well. This could be potentially dangerous especially when making right turns on a red light or when making unprotected lefts on a green, as the window of opportunity to go is sometimes short in those situations, and delaying for even a second could mean the difference between a collision or a safe turn (especially since there are some fast drivers that go much past the speed limit and will appear from behind a hill all of a sudden). What is especially problematic is that the car will rarely accelerate normally when I press the pedal, but I would say around 80-90% of the time, the car will have a delay about 1 second before it actually starts moving. To my knowledge, this problem has not been reproduced or confirmed by a dealer or independent service center. I bought the car brand-new about half a year ago so it shouldn't have any problems. The vehicle has not been inspected by anyone, and there were no warning lights or any other symptoms of the problem prior to the failure. I didn't really notice that this car had this problem when I first drove it home from the dealership because I was not used to so many other aspects of the car, but after I got more used to driving it, I realized that the delay in acceleration wasn't normal.

Ever since my vehicle was new, the driver side blind spot monitor will periodically not work. This issue occurs primarily when starting the vehicle using the Toyota app, but also will have the issue when starting the vehicle normally. When all conditions are met, the driver side blind spot monitor will fail to illuminate during an entire trip unless the driver either: turns the vehicle off and back on, or: goes into the vehicle settings while driving and turns the blind spot monitor off and then on again. Upon doing either of these things, the driver side blind spot will resume normal operation. The issue has been confirmed by a Toyota dealership and is on file for my vehicle, and I also have video footage of the issue. While the dealership was able to witness the issue, the vehicle produces no codes and so the Toyota engineer advised it was a condition issue and not a vehicle issue. But this issue has been happening to me randomly since I got the car, and all of the facts point to this NOT being a condition issue. There are also SEVERAL other complaints on Toyota and Lexus forums for this exact same issue for varying models such as the Corolla Cross. This is a safety risk and can increase the possibility of a crash. While blind spot monitoring is intended to be an aid and should not be solely relied upon, inevitably there are drivers who will rely on that blind spot monitoring, not know it's broken, and potentially get into a collision due to the system leading them to believe the coast is clear, when it indeed is not. The first time I noticed it, which was within one week of owning the car back in January 2024, I was trying to get over to the left, saw that the blind spot was not illuminated, and almost made the turn except I checked manually first and saw there was a vehicle in my blind spot that the car did not pick up on. The fact that all it takes it turning the car off and on again leads me to believe this is a safety defect that needs addressed.

Brand new car with 300 miles jerks and jolts leaving from a stop and hesitates going up hill. Feels like car has no power behind it. Forward collision also breaks randomly. Currently at dealership.

Morning of 08/11/2024, started car and put in Sport mode. Drove under 20 mph for 3 blocks to leave neighborhood. Got to main street intersection and waited for an opening, then pressed the gas and nothing happened except the check engine light came on and dash message of Ignition On, but car was not operating. Pushed ignition button and it came on and dash cleared. Has not happened again and dealership could not replicate and no codes saved.

See attached document for complaint

The system that is problematic for this vehicle is the Pre Collision System (PCS). This system is way too sensitive even on the lowest sensitivity setting, and I have experienced the car braking in error on multiple occasions when driving up or down a windy road. When I approach a bend in the road and there is a car parked on the side of the street, my Corolla will think that I am about to collide with the parked vehicle and make a loud beeping noise and automatically hit the brakes. This has frightened me on a number of occasions, and I am concerned that one day the car will brake in error while there is another vehicle behind me, resulting in a read-end collision. The only consistent method of avoiding this is to drive past the median in the road when approaching bends, which I very much dislike doing, as driving in the middle of the road has its own obvious risks. I have tried contacting the dealership about this, and was told to contact the service department. The service department was no help, saying that they aren't able to do anything about it and that I could try lowering the sensitivity of the PCS, which I had already done. This wouldn't be such a huge issue if there was a way to permanently turn it off. The process for turning it off takes about a minute, as it requires navigating a menu and finding the PCS option to turn off. Unfortunately, the PCS automatically reactivates every time the car is turned off and on again, and even if I use the shortcut method of holding the lane assist button for several seconds to disable the PCS, the car's screen will constantly flash, telling me that the PCS is turned off and annoying the driver to turn it back on. I know that Toyota does not have this issue with their PCS systems on their other vehicles, as I have driven a 2019 Camry before and the PCS system never went off when I drove on the same road, which led me to believe that the system on this 2024 Corolla is somehow defective.

Transmission slips from 20-40 mph randomly.

I was accelerating on an on-ramp to merge with traffic on a freeway, and my corolla’s engine shut itself off. All the electronics stayed on and flashed the messages ‘Parking brake malfunction’ and something along the lines of ‘Secondary collision brake system malfunction’. I was stuck coasting in traffic and could not start the engine in neutral. I had to make the car come to a complete stop on the freeway in a lane with no shoulder, put it in park, turn it off, and then back on again. All messages and lights disappeared. I took it to a toyota dealership the next day and they couldn’t find anything. They told me they don’t know what caused it and sent me on my way.

My vehicle stalled when pulling out into traffic. I lost power steering and electrical and the engine died. The vehicle had to be restarted to continue driving. I was going about 1 to 2 mph when the issue happened. The vehicle was in motion and stalled while other vehicles were in motion putting my safety at risk, had I been going any faster or if there was an increased amount of traffic. I reported the problem to the dealer service center, but they were unable to reproduce it. The vehicle was inspected by Toyota only, no police or insurance. When the issue happened, a warning light appeared on the dash similar to a circle with an exclamation mark inside. There were no messages and no other symptoms prior to the failure.

The contact owns a 2024 Toyota Corolla. The contact stated that while driving at undisclosed speeds and decelerating, the vehicle was jerking abnormally. There were no warning lights illuminated. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made of the failure and a case was filed; however, the contact had not received any communication from the manufacturer. The failure mileage was 27,000.

Steering—car seems to slip when driving at 30mph and taking a curve. Very brief. Traveling at 70mph car shakes.

Experiencing a high-pitched whining/ringing sound from the air conditioning system. It is highly distracting and irritating, and basically prevents the use of some fan speed settings for extended durations due to the pain it causes. Many other Corolla owners are experiencing the same issue and Toyota refuses to take action in every case, saying the problem is "characteristic of the vehicle" or something to that effect. Issue is well-documented in this forum thread among other places. [XXX] See in particular post [XXX] for objective evidence of the sound and a probable root cause analysis. A particular chip resonates at about 15.7 kHz. I encourage you to put that frequency into an online tone generator to get an idea of the problem, although for some people, especially those who are older, sounds this high are inaudible like a dog whistle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2024 Carola Hybrid Headlights create blind spot in front of the car at night at 50meters to 100m by Toyota engineer design (there is a corner designed into the line of sight of the headlight). Toyota customer care and the dealer maintenance manager is saying the design is safety tested and approved. It needs to be retested at night!!! This is a clear design defect. It is especially dangerous curving left & making left turns on two way back roads and highways. Have to turn on brights to see but that creates risk to other drivers.

Adaptive Cruise Control (ACC) is unstable in detecting the front car, not only in light rainy conditions but also in heavy rainy conditions. The ACC fails to detect sedans and small SUVs but can detect larger vehicles such as pickup trucks and full-size SUVs. The car does not provide any warning sound or signal to the driver when failing to detect. This poses a significant safety risk as the driver may not be aware that the system selectively detects the front car in both light and heavy rainy conditions. The driver had barely avoided the accident.

On 11/29/23 after 11:30pm, I was in the process of clearing an exit and at the tail end of the exit it felt like the car was "correcting" itself and I was unable to stay turning right. The steering wheel felt locked and I was unable to control the car. The car impacted the guardrail and I was able to regain control after the initial impact. -This is a BRAND NEW car with less than 100 miles at the time of the accident. - Prior to the collision, there were no warning signals from the dashboard. - I was not injured from the accident as I was only able to go around 27-33mph due to a tractor trailor clearing the exit in front of me. No others were involved. - The manufacturer sent an inspector to look at the vehicle and test drive it. However, they did not test drive in the same conditions I was in or at. - The issue was not reproduced by another party. (Photos were taken the next day)

The contact owns a 2024 Toyota Corolla. The contact stated while driving at undisclosed speeds at night, the left lane was blocked out by the headlights. There was a huge shadow obstructing the driver’s view. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine there was a failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was designed that way, but no assistance was provided. The failure mileage was approximately 3.

2024 Toyota Corolla SE Low beam headlights have shadows on the driver's side that hang down and obstruct the roadway especially on curves. This is very hazardous and only remedy is to switch to high beams. This issue causes me to either not be able to see the roadway adequately or blind oncoming traffic with high beams. This is an issue on my 2023 as well. Toyota has stated it is normal and as designed. I disagree. Not being able to adequately see the road with low beams is not normal. The problem is better or worse depending on orientation of the road. Shadows on Curves are much worse.