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VIN REPORT

5XYZT3LB7EG2248792014 HYUNDAI Santa Fe SportGL

Risk Score
36
MODERATE RISK
out of 100
3 Found
3 campaigns
491
Reported to NHTSA
Not Tested
See iihs.org/ratings
12 yrs
Made in UNITED STATES (USA)
F
Score: 45/100
Verdict & Risk Assessment
📄

Executive Summary

2014 HYUNDAI Santa Fe Sport was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 3 open recalls on record — these are safety-critical and should be addressed immediately. 491 owner complaints include 20 reported injuries, indicating real-world safety incidents beyond normal wear.

  • 3 open recalls including safety-critical systems (Fire risk — park outdoors recall; Brake system recall)
  • 20 injuries reported across 491 owner complaints
  • 16 complaints involved a crash — unusually high incident rate
  • High fire risk — 30 complaint(s) involved a fire
  • Brakes is flagged in both recalls and owner complaints — double-confirmed failure pattern
  • Component failure cascade detected — a known defect pattern that typically leads to more severe downstream damage
36/100
Moderate Risk
3 moderate risk signals detected. Negotiate accordingly and verify service history.
LOWMODERATEHIGHCRITICAL
Contributing Risk Factors — 3 detected
Critical deferred maintenance — safety-critical components overdue
+20
3 model-wide recalls on record
+9
Elevated fire risk signals detected
+7
Critical Alerts

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle
Make
HYUNDAI
Model
Santa Fe Sport
Year
2014
Trim / Series
GL
Body Style
Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle Type
MULTIPURPOSE PASSENGER VEHICLE (MPV)
Drive Type
4x2
Fuel Type
Gasoline
Engine
2.4L
Doors
4
Manufacturer
KIA GEORGIA, INC
Assembly
GEORGIA, UNITED STATES (USA)
GVWR
Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)
Safety
F
Score: 45/100
Crash Test Rating20/40
Recall Safety12/30
Complaint History13/30
60/100High
  • Fire risk — park outdoors recall
  • Brake system recall
2/100
Basic
1 of 20 safety features detected
Missing: Automatic Emergency Braking, Pedestrian AEB, Forward Collision Warning, Electronic Stability Control
High
  • 30 complaint(s) involved a fire
  • 1 recall(s) involve fire or ignition risk
Moderate
  • 20 injuries reported in complaints
  • Safety system appears in both official recalls and owner complaints

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.

Brakes
1 recall42 complaints
Body/Structure
1 recall14 complaints
Suspension/Wheels
1 recall10 complaints
Forward Collision Warning?Unknown
Automatic Emergency Braking?Unknown
Pedestrian AEB?Unknown
Rear AEB?Unknown
Lane Departure Warning?Unknown
Lane Keep Assist?Unknown
Lane Centering Assist?Unknown
Blind Spot Monitoring?Unknown
Rear Cross Traffic Alert?Unknown
Adaptive Cruise Control?Unknown
Adaptive Headlights?Unknown
Auto High Beam?Unknown
Parking Assist?Unknown
Backup Camera?Unknown
Electronic Stability Control?Unknown
Tire Pressure Monitoring?Direct
Event Data Recorder?Unknown
Crash Notification?Unknown
Dynamic Brake Support?Unknown
Keyless Ignition?Unknown
Recalls
100/100
Critical Deferred Risk
Critical deferred failure risk — 4 safety-critical or high-cost components are past their service interval. Without immediate attention, repair costs will compound significantly.
No odometer data on record. Mileage is estimated at ~144,000 mi based on average annual driving. Items marked EST. OVERDUE may already be due — verify service history with the seller. Items marked OVERDUE are confirmed past-due based on vehicle age alone.
EST. OVERDUECriticalTiming Chain Tensioner
Service interval: 10 yr · Vehicle age: 12 yr · Past due by age
Service Timing Chain Tensioner immediately — already past the 120,000 mi / 10 yr interval
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
EST. OVERDUECriticalWater Pump
Service interval: 8 yr · Vehicle age: 12 yr · Past due by age
Service Water Pump immediately — already past the 100,000 mi / 8 yr interval
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
EST. OVERDUEHighTransmission Fluid / Service
Service interval: 5 yr · Vehicle age: 12 yr · Past due by age
Service Transmission Fluid / Service immediately — already past the 60,000 mi / 5 yr interval
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
EST. OVERDUEHighCoolant Flush
Service interval: 5 yr · Vehicle age: 12 yr · Past due by age
Service Coolant Flush immediately — already past the 100,000 mi / 5 yr interval
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
EST. OVERDUEModerateSpark Plugs (iridium/platinum)
Service interval: 8 yr · Vehicle age: 12 yr · Past due by age
Service Spark Plugs (iridium/platinum) immediately — already past the 100,000 mi / 8 yr interval
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
EST. OVERDUEModerateFuel Injectors
Service interval: 10 yr · Vehicle age: 12 yr · Past due by age
Service Fuel Injectors immediately — already past the 120,000 mi / 10 yr interval
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.
CASCADECriticalFailure Cascade
Cascade already triggered — downstream damage likely in progress
Have a specialist inspect all systems connected to the failed component before purchase
One failed component has created stress on connected systems. Repair costs compound quickly — a $500 fix can become $3,000+ if cascade damage is ignored.
33 RECALLS

NHTSA VIN-specific recall lookup returned no data for this VIN. The 3 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

Average repair completion across 3 recalls is ~66%. Always ask the seller for dealer service records confirming each repair.

66%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

HYUNDAI Recall Completion Rate — Industry Context
88%Good

HYUNDAI completes recalls at a good rate (88%), averaging about 19 months to remedy. Most affected vehicles are fixed.

Avg time to remedy open recall: ~19 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
19mo
#17V358000
May 2017

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

SummaryHyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Read full details...
ConsequenceIf the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Est. Repair Completion~64%

~36% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#13V624000
Invalid Date

TIRES:SIDEWALL

SummaryHyundai is recalling certain model year 2014 Santa Fe vehicles manufactured November 5, 2013, through November 15, 2013, and equipped with P235/65R17 103T Continental Crosscontact LX tires. The tires may have a damaged sidewall.
Read full details...
ConsequenceThe damaged sidewall may result in a separation between the belt edges which could cause tread detachment or rapid air loss, increasing the risk of a crash.
Est. Repair Completion~60%

~40% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#23V651000
Invalid Date

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

SummaryHyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Read full details...
ConsequenceAn engine compartment fire while parked or driving can increase the risk of injury.
Est. Repair Completion~74%

~26% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

LONG-STANDING OPEN
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
9.1yr open

⚠ One or more recalls have been open for over 5 years — may never have been repaired on this vehicle.

05/06/2017
3 total campaigns
Body/StructureSuspension/WheelsBrakes
3
Part Replacements
0
Software/OTA Updates
0
Buyback/Refund
0
High-Effort Repairs
1 recall is over 2 years old — statistically less likely to have been completed. Verify repair status with any dealer using your VIN.
3.3yr
Lag from first complaint to recall
First complaint: 2014-01-27 · Recall issued: 2017-05-06

First complaint was filed 3.3 years before the recall was issued — manufacturer was aware of this issue for years before acting.

Complaints
Engine/Powertrain
6 crash2 inj261
Electrical
1 crash50
Steering
44
Brakes
3 crash7 inj42
Other
1 crash1 inj40
Body/Structure
2 crash3 inj14
Visibility
3 inj13
Safety Systems
3 crash4 inj11
2017
36
2018
19
2019
39
2020
68
2021
58
2022
61
2023
58
2024
61
2025
16
2026
3
35% trend in recent years (improving reliability)
Declining -65%
44
Last 24 months
127
Prior 24 months
Fire/smoke64
Engine stalling61
Electrical failure28
Brake failure7
Tire blowout4
Conditions Reported
Highway/high-speed (145)Startup (33)Parking/low-speed (19)Rain/wet (18)Cold weather (5)
491HIGH VOLUME
30
Fires
16
Crashes
20
Injuries
ODI #11739568ENGINE

Driving to work at 0730 on 20 may, i put my foot down to accelerate from 40mph and nothing happened, i tried again thinking foot placement and the engine died. All ligjts went out, engine turned off and i free coasted for 100 -150yards. Once stopped i mangaed to get the hazard lights on, and get out the vehicle. I was 30yards from traffic lights on a 3 lane road. Once pushed from the road, the car showed lights and internal radio etc, but no noise on the push start. There was no noise from the engine prior to this, there was no dash lights showing issues and no warning. I was then towed 4hrs later to a garage where the diaognostics show engine failure and new engine required. A service 4000k miles ago and the car had used 5.5quarts of oil. All eveidence ive mainated the vehicle is online. 1st garage advices not driveable due to 10ks of miles of damage.

ODI #11727699SERVICE BRAKES

My insurance company said I have an urgent Recall on my vehicle. Recall # 251 ABS fuse replacement. NHTSA# 23V651000. I would like this replaced.

ODI #11711112ENGINE

My engine failed and was diagnosed as needing to rebuilt or replaced by the dealership. During the pandemic it was hard to get parts so they rebuilt it. At first it was missed diagnosed because it was a 3.3l V6 and only the 4 cylinder engines were on recall. I had check engine lights on all the time. I paid for repairs that only masked the problem for a short time. It was such a problem I had to get a waiver to register my vehicle. After having more problems with my engine. Hyundai of Kennesaw confirmed my engine needed to be replaced they actually requested Corporate to approve an engine replacement for my vehicle in 2021. It was denied. So I paid for the rebuild. In August of 2025 i sent a letter extending the warranty which covered my vehicle engine rebuild. Hyundai denied that claim Jan 2026.

ODI #11697541ENGINE

While driving at approximately 70MPH on the highway, my 2014 Hyundai Tucson Limited suddenly locked up with no warning lights, no noise and no prior symptoms. The engine completely seized, causing immediate loss of power. I was barely able to coast off the highway exit to a final stop on the feeder shoulder, in a desolate area. The vehicle has always been properly maintained and is in excellent condition. Upon research, I learned that Hyundai has known of internal engine defects caused by metallic debris left from manufacturing since 2010, which can cause bearing failure and engine seizure. My Tucson's failure matches the same pattern described in Hyundai's Theta II engine recall and warranty extension campaigns. This sudden failure created an extremely dangerous situation at highway speed and possibility of injury while being stranded on an open road. Many owners, myself included, were never properly notified of the risks. I am filing this report because this incident represents a serious safety defect and potential recurrence among similar vehicles that may not yet be covered by recall. I respectfully request that the National Highway Traffic Safety Administration investigate this issue and ensure Hyundai expands its recall and warranty coverage to include affected 2014 Hyundai Tucson Limited vehicles exhibiting this defect that was well-known to the Hyundai Corporation. Date of Incident: October 23,2025 in Houston Texas. Vehicle towed to Hyundai dealer which diagnosed Engine Seized and currently awaiting Warranty Extension Approval (TXXC/TXXI)

ODI #11688912VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

The engine has been running rough for awhile and emissions light came on. My car was having problems accelerating, 2 years ago the light came on but didn’t stay on so the dealer couldn’t diagnose problem.

ODI #11687469ENGINE

My daughter owns a 2014 Hyundai Santa Fe GLS, which is currently experiencing internal engine failure and abnormal engine noise. These issues directly align with Hyundai’s notification regarding the extended warranty coverage for vehicles equipped with the 3.3L Lambda II GDI engine, which may experience abnormal engine noise or damage. Hyundai has acknowledged these concerns and extended warranty protection for engine repairs or replacement. The Hyundai Holler dealership in winter park Florida. recently inspected the vehicle and reported a critical failure requiring immediate attention. The recommended service included: Timing job (all CVVTs, intake, camshaft, chains, guides, tensioners) Both valve cover gaskets and RTV replacement ( This is the internal parts of the engine) The estimated repair cost was $6,723.92. This recommendation reflects the exact type of engine-related failure covered under Hyundai’s extended warranty for this VIN. It is both unreasonable and disappointing that my daughter was presented with such a significant repair estimate for a condition Hyundai has already committed to covering. For context, my husband is a certified technician, and we have carefully reviewed the inspection details. The diagnosis provided by Holler Hyundais service department is consistent with the warranty-covered issue. Therefore, this repair should rightfully be processed under Hyundai’s extended warranty program.I must also share that my daughter a single disabled mother of three with limited resources and income. The dealership’s approach in presenting her with an astronomical repair bill—without recognizing the warranty coverage—causes unnecessary stress and financial hardship Mr Jesse Cappiello Service consultant. Refuses to accept this as warranty, by stating the warranty is only for Rod bearing failure. When the warranty clearly states engine failure I have attached the warranty info for your review.

ODI #11684072POWER TRAIN,ELECTRICAL SYSTEM,ENGINEFIRE

Bien,mi auto tuvo varios problemas al mismo tiempo: 1-falla en todo el sistema eléctrico,aire acondicionado,control de tráfico ambas partes, Power steering,ABS,Pérdida de potencia en el motor,problemas con el receptor de la llave remoto,tiene un problema eléctrico sin precedente todo ocurrió de la nada,todo ocurrió un mismo día cuando íbamos camino a una excursión mi familia y yo estuvimos en un gran riesgo,todos los componentes han sido inspeccionados y no he podido aún arreglarlos porque se necesita el consecionario de este automóvil para descubrirle las grandes fallas que presenta,aún tiene 3 señales en el tablero, check Engine, Power String, ABS, todo prendió después del problema

ODI #11683753POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

In relation to this incident, approximately 3,00 miles after an oil change, the engine oil drain plug fell out and caused all oil to leak and cause engine damage. Engine oil change was at approximately 125,000 miles. Drain plug fell out at approximately 128,000 miles. No warning lights or symptoms were present prior to vehicle shutting off and dying while driving. Vehicle was then towed to shop who previously did oil change. Shop confirmed drain plug was missing and oil level was empty. I am the manager of this shop submitting this on behalf of the customer with this vehicle. We are aware of the ongoing concerns in relation to case DP22-003 and would like to submit this information as further evidence for this case

ODI #11679943ENGINE

Engine suddenly failed as I was sitting at a stop light and now is making a rattling/knocking noise

ODI #11670443ENGINE

I was driving my daughters to school and the vehicle made a loud squeal and a subsequently a continuous clicking noise. I did not have any warning of the vehicle malfunctioning. There was no check engine light, no loss of power, or anything related to an impending failure. Upon this happening I was able to quickly get the vehicle moved as I was in the middle of the road with people around and lucking was not hit as I immediately stopped. I was close to home and was able to get the vehicle back to our home. Upon speaking with a Hyundai dealership they made me aware of a “silent recall” on many motors within the Hyundai failure due to internal failures. The vehicle was towed to the dealership and inspected and confirmed to have been linked to the engine failure. Hyundai is now stating that due to me being the second owner of the vehicle I am not apt to the extended warranty and there is no notice on any of the public facing knowledge to any of this information. I have gone through almost 2.5 months of back and forth with Hyundai case managers & the Attorney general.

ODI #11652572STEERING

The vehicle is making a loud clunking noise in the steering column when driving down the road. It is veering all over the road and when I hit a bump it’s very bad. It’s difficult to keep in the lane. I brought it to my mechanic who said it was most likely the electronic steering motor assembly. He said he would not drive it in its current condition. Hyundai themselves said that it would be dangerous to operate. On the complaint website I was looking on there was around 50 complaints that have been reported to the NHTSA already and the website said it would also be very dangerous to drive.

ODI #11652585EXTERIOR LIGHTING

The low beams on the 2014 and many other year Hyundai Sant fe models do not work properly. While you are driving at night the low beams do not light up enough or shine bright enough on the roadway so you can see and drive safely ... I even installed brand new bulbs , and nothing changed as far as the brightness . The headlight housings are clear and do not have any type of damage that would prevent the bulbs from providing plenty of light on the roads . This is very dangerous for anyone trying to drive these vehicles on any kind of roads at night time .

ODI #11650108ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

Loss of acceleration and stuttering when I was trying to get up to speed on the interstate going up a hill. Instantly blinking check engine light. Won't go above 2000rpm or 60mph. P1326 code read glow relay short circuit

ODI #11649385SERVICE BRAKES

The start of this journey to Wesley Chapel Hyundai service department were 4 or 5 lights on the dashboard. I can’t remember what day I called to make the appointment-probably a week before the appointment as followed. I made appointment to take my Sante Fe Sport to Wesley Chapel for Monday 02/17/2025. The vehicle was not driven after the multiple lights came on the dashboard. That was their earliest appointment for service. On [XXX] the Santa Fe Sport was towed to Westly Chapel service department because a neighbor came over to tell us that the car lights were blinking. The car was not on. When they lifted the hood on the vehicle there was smoke and the smell of something burnt. They disconnected the battery, and the vehicle was towed by AAA to the Westley Chapel Hyundai. We live in a mobile home and park the car close to the kitchen window. This scared me. What could have been was losing my home to fire. Thankfully it didn’t happen. My question is how does an ABS ASSY go bad under 30,000 miles on a vehicle? And we are being told that some pump went bad first that caused the ABS ASSY to go bad. So also, I question how does a pump go bad under 30,000 miles on a vehicle? Should this ABS ASSY failure been covered under a recall? I have attached the Hyundai of Wesley Chapel invoice. Thank you, [XXX] & [XXX] [XXX] 33541-7345 [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11647034UNKNOWN OR OTHER,ENGINE

My car has a known oil consumption problem that has not been recalled on the 2014 vehicles. I have been dealing with issue for the 15 months. Getting the run around because call is out manufacture warranty but when problem first started was still under warranty. I have a extended warranty but

ODI #11646243ENGINE

While driving we notice an engine knock, particular when the car reached 2000 RPM or more. the car suddenly lost power and would not exceed 40 mph. We took the vehicle to a mechanic and were informed that it needed the engine replaced.

ODI #11645773STEERING,ELECTRICAL SYSTEM,ENGINEFIRE

My steering would work while I was driving with my kids in the car, my breaks were barely working, the hood started smoking and something under the hood in the engine caught on fire, there was a horrible smell when I was breaking and the breaks would jolt. The engine and cooling was not turning off even with my key taken out, the fan engine was running nonstop no matter what, smoking etc

ODI #11643116STEERING

This model of Santa Fe has a defective steering column. The car rattles at the base of the steering column at the base of the steering wheel in the floor by your feet. When you go over 70 it rattles.

ODI #11643152ENGINE

Engine failed mixing oil and coolant

ODI #11631370ENGINE

Crack was found in oil pan during regular maintenance. The engine was replaced by Hyundai and now has around 60,000 miles on it. At my expense, the oil plan was replaced.

ODI #11630088ENGINE

Check engine light came on and acceleration failed. Hyundai dealership indicated there are no valves in the intake and exhaust ports.

ODI #11630171ENGINE

The engine went out while driving on the freeway. All maintenance has always been done and it was burning oil.

ODI #11630007STRUCTURE

Locked the doors normally with the remote. Went into the doctor's office. Returned to the car the driver's door would not unlock. All other doors worked normally. Could not unlock the door with either handle, the switch or the remote. The Dealer says that the door latch mechanism failed in the locked position with the door closed. This would make it very difficult to exit the car in an accident, fire or submersion. The only exit is to crawl over the high mid console and exit through the right front passenger door, this is a very difficult maneuver.

ODI #11629403FUEL/PROPULSION SYSTEM

Twice in the last year the high pressure fuel line has cracked while I was driving and started spraying gas all over the engine bay.

ODI #11622994POWER TRAIN,ENGINE

The contact owns a 2014 Hyundai Santa Fe. The contact stated that upon starting the vehicle, the vehicle made an abnormal knocking sound. There was no warning light illuminated. Additionally, the contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle sputtered and hesitated while responding. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 63,547.

ODI #11620890UNKNOWN OR OTHER

My drivers side door will not close. Everytime I close it, it doesn’t latch and remains open. There is absolutely no way to close the door. This happen while I was driving my car, the door flew open and when I shut it, it wouldn’t latch.

ODI #11619727SERVICE BRAKES

On [XXX}, the abs module failed. I did not know this until it was diagnosed by Pope Automotive, Lubbock, TX on 9/27/24. They discovered there was a recall 205 related to this issue. They started a case with Hyundai in regard to this: #[XXX]. I was in contact with my case worker who told me to have it towed to a Hyundai dealership. I did and it is currently at Gene Messer Hyundai, Lubbock, TX. Messer diagnosed the vehicle and stated the abs module is not related to the recall, because the recall work was done on 2/25/24 in Alabama. I contacted Messer Service Dept and spoke with Victoria. She stated that perhaps only the fuse was replaced, but not the abs. We need a copy of the invoice from Feb 2022, in order to know. I called Carvana, where I purchased the vehicle on [XXX] (only weeks from when the service was done). I was told it has been too long, they don't have the record. Serra Hyundai Trussville, AL said I'd have to get the information from Carvana, they cannot provide it to me. I called Carvana again today. I spoke with a different person and was told it would take 24-48 hours to send me the copy. On this invoice, we will find the abs module was replaced. There is no logical reason for it to go out in just 2.5 years. Perhaps it was a bad part. I feel it is unfair that I am being held responsible for it's replacement. If the abs module was not replaced as part of the 205 recall, I would expect it replaced. There were several model years included in the recall and hundreds of thousands of vehicles affected. There was also a class action lawsuit. There was a period of time where Hyundai parts were not quality or reliable. This has been a very stressful situation requiring many phone calls and research. It should have been a simple solution - replace the defective abs module at no cost to me. I have been without my vehicle now since [XXX]. It is the only transportation for a family of 4. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11618527POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

I have been notified that I am in need of a new engine due to possible complete engine failure which is on the near horizon. I have the Lambda II V6 3.3L engine. It is knocking, making noises, hesitates to go, feels like it will stall out at all speeds, and is scaring me terribly. My certified local mechanic replaced a part for failed emissions, which cost almost $900. However the check engine light came back on. They stated I must go to Hyundai because they did not believe they could fix the car as it required a new engine. I took it to my Hyundai dealer, where my contact stated yes it should be covered as it was having the issues as have been identified with this engine. He later came back and stated his managers would not let him put through the claim, and said my estimate was now a whole new timing system at a cost of $4600. My car has less than 83,000 miles on it. My previous Hyundai is still running at 200,000 miles, so yes, I take good care of my vehicles. This is an early equipment failure on the part of Hyundai and Kia that they are now owning up to. I drive on busy 4 lane local roads, and I am afraid of this engine failure. Also, when I did take my Hyundai into the dealership, they did not have the ABS part needed for the recall. I was told it would be in within a couple of days. I have not been contacted back by them if it is in and to schedule me an appt. This is a huge failure in itself! I did make a claim to Hyundai Customer Care, that stated it was out of warranty. Today, I have my car at a 3rd automotive mechanic in the area to get a 3rd opinion. He has a minor timing issue code P0018 that emissions still kicked out once I finally got it passed. I am waiting to hear what he has to say regarding my engine with no beforehand knowledge of what I know so far. If my car catches fire or breaks down or seizes up on a busy road, I don't think that will go safely at all. I am very concerned for my safety and that of others.

ODI #11618243POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

My 2014 Hyundai Sonata is subject to the recall campaign for the 2.0L and 2.4L Gasoline Direct Injection (GDI) engines. Since June 24, 2024, the vehicle has exhibited multiple issues: 1. Check Engine Light: The check engine light is continuously on and blinking, signaling that the vehicle is unsafe to drive. Diagnostic codes retrieved include P0140 (O2 Circuit), P0172 (System Too Rich), and P0126 (Knock Sensor Circuit). While the P0126 code pertains to the knock sensor, there has been no definitive diagnosis to determine if the issue is isolated to the sensor or indicative of a deeper engine problem. 2. Engine Power Issue: The car experiences jolts and kicks back during acceleration, along with intermittent lack of power. Furthermore, an independent mechanic performed some tests on the engine, determining that it runs too rich. After the second white smoke through exhaust incident, the vehicle struggles, and often does not reach, 60 MPH; aligning with "Reduced power and/or hesitation" (case #2) in the recall campaign. 3. Exhaust Smoke: On two separate occasions, within a month, white smoke has been observed exiting the exhaust. Engine oil has been below 3/5 empty each time. No oil leak found; must be exiting through exhaust. Despite qualifying for the recall, the Hyundai Colorado Springs dealer has refused to inspect or replace the engine as required. These ongoing issues pose significant safety risks, including the potential for unexpected engine failure and loss of power while driving.

ODI #11615061ENGINE

On [XXX] I was driving down a busy 4-lane in Los Angeles and my engine suddenly died. There were no warning signs like indicator lights or warning noises. It was traumatic and frightening and I thought I was going to be struck by a car or truck. I had little control over the car-it would not accelerate to get out of the road lane. I was coasting, stopped half toward the side of the road but still sticking out in the road lane and was terrified I'd get hit by another vehicle from my back driver's corner. Cars and trucks that were traveling at normal speed were trying to avoid a collision with me and swerving around me, putting myself and others at risk for serious injury or death. I had had all the systems updated 2 years ago at a HMA, Hyundai dealership as I was directed, which included the KSDS (Knock Sensor Detection System). Dealer said it was to warn me of possible engine noise and issues. I never got any warning. I was NEVER told by anyone including Hyundai or any regulatory agency that the engine could suddenly fail as I'm driving the car OR I WOULD NOT HAVE BEEN DRIVING IT! There were never any warnings at that time or any time that anything was wrong with the vehicle. The car was towed to a Hyundai dealership and they diagnosed the problem on 8/28/2024 as a failed engine bearings clearance test at 63Kmiles. I kept all maintenance records, all done timely and properly with full synthetic oil. The components were assessed by the Hyundai dealership in communication and with guidance through HMA, Hyundai Technical /Techline confirmed failed engine bearings clearance test. My engine was not making any noises beforehand at all, and no engine warning light or sounds gave any warnings to be cautious or do anything other than drive normally. I was told I need an engine replacement. A Prior Approval for the engine replacement was started on 8/28/24 and sent to HMA, Hyundai. 9/17/2024, I still don't have engine replacement, dealer refuses to give records. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11613852ENGINE

Engine was replaced in Feb. 2020 as part of the 162 engine recall. Car engine completely shuts down while driving and cannot be restarted for 20 or so minutes. This leaves me stuck in traffic with no ability to move the car. The new engine only has 40,000 miles on it. Dealership first said it was an issue with the engine and valves but when I wanted them to pay, they said the car is fine and passes all inspections. The check oil light and engine light come on when the engine stops, but they are not on prior to the engine stalling. I have made three visits regarding this - 1 to my personal mechanic and two to the Hyundai dealership. I filmed a video of the stall but it is too long to upload.

ODI #11607969SERVICE BRAKES, AIR

See attached document for complaint

ODI #11607113ENGINE

vehicle was driving then all of a sudden there was an excessive amount of white smoke coming out of exhaust Engine was making a clicking sound before like a card in spokes on a bike and has been excessively consuming oil recently Auto shop discovered that a piston came loose and was rattling around the engine until it eventually shot through the engine

ODI #11604688ENGINE

This past Tuesday, July 23, 2024, I started to drive out of my driveway and I heard a very loud knocking noise coming from under the hood. Upon driving the car less than 100 feet the car lost power. It was extremely difficult to get the car back to my driveway. The car was completely impossible to drive and control of my Santa Fe Limited was lost. I had a tow company tow my Santa Fe to the place where I got normal routine service done. Both the tow truck driver and the owner of the auto service business stated the failure was a broken connecting rod or something very similar in the engine. The result was the engine is not able to be repaired and would need to be replaced by a new engine. I purchased the Santa Fe Limited new on May 17, 2024 and I am the only owner. It currently has 72,600 miles on it. I performed all service requirements and changed oil and filter every 5000 miles. Also had my tires rotated and balanced every 5000 miles.

ODI #11603507STRUCTURE,UNKNOWN OR OTHER

Drive side door latch does not open from inside or out. Even after removing inner door panel and manually pulling latch cables the latch remains in the locked position. This is an obvious and major safety issue where the driver is unavailable to exit the vehicle. Other years were recalled for this issue however my 2014 model is not on the recall list for some reason. Even though the very same safety issue with door latch occurs.

ODI #11603404ELECTRICAL SYSTEM,UNKNOWN OR OTHER

I took my vehicle in for recall and they replaced the fuse box. Starting that day, the auxiliary power outlet in the rear (trunk) started to short out my pump that I have used many times while blowing up lake tubing equipment. Also since then my trunk has been randomly opening on its own (mostly while I’m asleep). It is happening about every 3 days. There is nothing in the way of the latch or the door and it is closed and locked before I walk away. Started happening 6/29 and the recall replacement was on 6/27

ODI #11603450UNKNOWN OR OTHER

A/c works but will not cool checked for leak none can be located- Frion added will not work

ODI #11601984FORWARD COLLISION AVOIDANCE

Recently, three different lights went on in my car. When looking it up online I found recall number 251 from Hyundai and it matches the lights and issues my car is facing. However, when looking it up via my VIN there are no open recalls.

ODI #11600611ENGINE

On [XXX] I purchased a 2014 Hyundai Santa Fe Sport from an auto dealer in Wichita, Kansas. When I bought the car, On [XXX], my car started making a funny noise and the engine light came on and then it quit running and would not restart. I coasted to a back street and then got a ride home. I had it towed home and then purchased a new battery, thinking that might be the issue; but the new battery didn’t start my car. I called my dealership, as my car has a limited warranty on the engine and other parts for 24 months or 24,000 miles. Whichever comes first. At this time, I only had put 8,311 miles on the car; and had only owned it for 8 months. The dealership had my car towed to the mechanic they use. They determined that the engine had locked up. I received a call from the dealer stating they found out there was a recall on the engine through Hyundai; and stated that they have been in contact with a Hyundai dealership to have my car towed there. I contacted the Hyundai dealership and was informed they do not have a loaner car. I was paying for Lyft rides to work and getting rides by family home during this time. I received a call from the Hyundai dealership stating my car had been approved for a new motor to be installed; but it would take 3 to 4 weeks before it is shipped; and they still do not have a loaner car. I then rented a car from Enterprise on 5/11/24 for a week. On 5/15/24 I got a call from the Hyundai dealership stating my car would be ready on 5/16/24. I asked if the motor had been shipped in, and was told yes (which seemed odd since he had said a few days ago that it would take 3 to 4 weeks). I got a call on 5/16/24 that my car was ready. I went in to pick up my car and drove it a couple of days; and oil ran out. Dealership picked it up, supposedly fixed it; and now the oil light keeps coming on. I don't believe I got a new engine; and I am paying a lot of money for a salvage valued car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11597482ENGINE

2014 Hyundai Santa Fe Sport 3rd owner with 54,098 miles, all maintenance records. Engine seized without warning on 6/18/2024. Hyundai states VIN is not part of published open recall for similar reason. Prior to Engine failure, Dealership updated the computer after vehicle went into limp home mode (November 2022) and a second auto repair facility replaced the anti-knock sensor under an extended warranty plan after a second Limp Home mode (Spring 2023).

ODI #11595705STEERING

I drive a 2014 Sante Fe Sport. I noticed a clicking noise when turning the steering wheel. Initially, I heard it once in a while. I thought it was a one-time event. The clicking noise is more constant, when making a turn while the car is in motion. Sometimes the steering wheel feels 'loose' or uncontrollable. It seems to be an issue with the steering coupler. It seems as this is a safety concern for me and others while driving.

ODI #11595624SERVICE BRAKES,ENGINE

My 2014 Santa Fe was scheduled for a Recall 251 ABS Brake Failure-Fire hazard. NHTSA and Hyundai both advised owners of vehicles associated with this recall to park away from structures and recommended the vehicle not to be driven. Hyundai did not have a solution for roughly 6 months. During that time I kept my vehicle parked and away from structures as recommended for that 251 safety concern. I periodically would start the car and let it run to keep it from failing. I went through an entire winter season waiting for a solution a recall. My car just sat. Extreme weather and susceptible to dirt as it sat outside parked. Finally in May 2024 I was informed that Hyundai had a solution and parts were ready for the 251 recall repair. Well the day I was scheduled to bring my vehicle in to be repaired I went out and attempted to start the vehicle but could not. I tried to jump the battery and it still wouldn’t start so I called the dealer and told them that I couldn’t get the vehicle started. They would not provide a tow so I rescheduled the appointment and I called a tow service the next day. Tow came and checked the battery. The battery was fine. They jumped the battery and the vehicle turned on. the vehicle to a local dealer and they repaired the recalls. The vehicle was driven to the dealer that week. My vehicle’s recalls were completed and I picked up the car a week later. All of a sudden when I went to start the car it would not turn over. I stalled in the lane of travel and avoided a collision. I called a private tow again, towed to the same dealer that did the recall. Engine light came on and they were able to determine that the crank position sensor failed as to the reason for stalling and intermittent starting. $600 later they repaired it. I left and the next day my car wouldn’t start again. I associated this with the 251 recall and wear as it sat dormant for too many months. Hyundai refused to provide Goodwill or reimbursement for the crankshaft repair.

ODI #11594822SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11591302ENGINE

Car seized on the freeway. No warning, no lights, nothing it just died. Waiting on an explanation from the dealership;

ODI #11589696ELECTRICAL SYSTEM

The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving at undisclosed speeds, the brake warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the fuse needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but additional assistance was not provided. The failure mileage was approximately 148,000.

ODI #11588933SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11587186SERVICE BRAKES, HYDRAULIC,ENGINE

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 45 MPH on a highway exit ramp, she depressed the brake pedal and the "ABS" and check engine warning lights illuminated. The vehicle was not slowing and was vibrating while depressing the brake pedal. The contact stated that the brake pedal was very soft while being depressed and the vehicle was stalling. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and replaced the brake seals and other unknown brake parts. The vehicle was repaired. The contact stated that the brake failure reoccurred along with the engine stalling. The contact drove the vehicle to a dealer and was informed that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 92,000. Parts distribution disconnect.

ODI #11586455ENGINE

We were driving along the freeway at approximately 65 miles per hour. The car suddenly started to hesitate and then the engine cut completely out. We lost power steering and brakes when the engine cut out, but managed to get the vehicle to the shoulder of the road safely. There were no warning lights and the engine quit almost instantly. We had it towed to the Hyundai dealer and they said that the engine was destroyed and needed to be replaced.

ODI #11583949ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKESCRASH

1) What component or system failed or malfunctioned, and is it available for inspection upon request? I tried to park in the parking space next to it by making a slight right turn. As soon as I stepped on the brake to park, the car began to rush forward. I noticed again and again that my foot was slamming on the brakes, but the car didn't stop. My car went over the ledge between the parking lot and the store, slammed into the pillar of the building on the left, smashed all the glass in the dance studio, and hit the wall on the right before coming to a stop. It took six seconds from rushing forward to into the store. 2) How was your safety or the safety of others put at risk? I must have been severe injured if the car didn't stop by hitting a right-side wall of the store. And if there were people, I was not able to avoid casualites. 3) Has the problem been reproduced or confirmed by a dealer or independent service center? No, the car was towed and reviewd by car insurance. Car insurance informed that th e car will be total loss. No information about reproducing the issue 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No 5) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, that was suddenly occured 6) Request: I want NHTSA to investigate my car of sudden unintended acceleration. I would like to get EDR, X-ray of PCB board of electrical central unit(a.k.a ECU) managing brake and accelerator and car manufacturer's reliability sign-off report of the ECU board. I have a security footage taking the accident moment. I failed to upload the video. If you want, please let me know. Will send the video file with NHTSA.

ODI #11583573ELECTRICAL SYSTEM

I have a 2014 Hyundai Santa Fe. I was notified the ABS module may leak hydraulic fluid on electronics that can cause a fire while driving or parked. This SAFETY issue was found in September 2023. After 7 months a remedy still has not been found. How long is a suitable amount of time to wait for a solution? How long should I need to wait for this to either burn down or get fixed? A remedy has been found for the Santa Fe Sport. Will this same fix, work for my Santa Fe? If it will I am willing to pay for it and wait for reimbursement. The would be better than wondering if my vehicle is going to catch fire while I'm driving down the highway. Any help you can give me will be appreciated. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11582666SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11582028ENGINE

Check light flashing found dtc p1326 and the engine is knocking tech found tab Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

ODI #11581649SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

CUSTOMER COMPLAINT OF ERRATIC GAUGE OPERATION AND MULTIPLE WARNING LIGHTS. CODE SCAN REVEALED MULTIPLE CODES STORED IN ABS FOR SPEED SENSOR INPUT. DATA LIST SHOWED VEHICLE SPEED SPIKING ON MUPLTIPLE WHEELS THEN UNIT STOPPED COMMUNICTING WITH SCAN TOOL. UNPLUGGED ABS CONTROL UNIT TO CHECK FOR POWER AND GROUND AND FOUND BRAKE FLUID AND BURNED CONNECTOR. RECALL HAS NOT BEEN EXPANDED TO THIS VIN YET BUT SHOULD BE.

ODI #11581830ENGINE

Engine has excessive oil consumption. Many complaints on engines failing and Hyundai not doing anything about it. They won’t even run tests on the car.

ODI #11581517ENGINE

While driving engine began to sputter and power ceased, stranding my wife on a busy highway in the dark. Engine suffered 2 out of 4 cylinders failure on the highway, engine is dead. Dealership quoted $18,000 all told to fix the damages. Routine maintenance performed and on top of that, constant topping off of oil for a bad oil consumption issue. Hyundai refused to warranty or help at all in any way even after stating over the phone that it has been a known defect for some time and should be covered. Hyundai has left me with a dead car, no help to fix it or replace it and a loan still to pay off.

ODI #11580923ENGINE

What component failed or malfunctioned? Vehicle's engine is burning oil. There are no leaks and no oil left behind after it has been parked for extended periods, yet the engine is bone dry when oil levels are manually checked with the dip stick. The vehicle's engine has been the subject of numerous lawsuits and settlements for connecting rod bearing failures, so it is likely that my vehicle is in the early stages of this failure. Despite the lawsuits, settlements, and known issues, the manufacturer refuses to inspect or test for these issues under warranty. How was your safety or the safety of others put at risk? One of the recalls that resulted from one of the previous lawsuits led to the installation of an engine knock sensor which is meant to stall the engine and place it into a "limp mode" when the failure is happening. If this is to happen while I am operating the vehicle (especially on the highway), it could put myself, my child, or others on the road at risk when the vehicle suddenly goes from operating at 65+ MPH to something much slower without warning. Has the problem been reproduced or confirmed by a dealer or independent service center? The manufacturer refuses to test for these issues under warranty, despite the symptoms clearly pointing to early rod bearing failure. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The manufacturer refuses to test for these issues under warranty, despite the symptoms clearly pointing to early rod bearing failure. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There has been no warning aside from a simple "check engine" light. Had I not manually checked my oil levels, I would not have noticed the engine was bone dry before operating the vehicle.

ODI #11581048SERVICE BRAKES

I received a letter 6 months ago advising me to park my car outside and away from buildings because the car could catch fire even when not running. I've had to get permission from my HOA every month to park in the parking lot. I call the dealership every month to see if there has been a solution. Sometimes I have to drive my grandchildren and two of them are in car seats. Sometimes I have to drive my dogs and they are restrained in safety harnesses. I am afraid to drive with them because I'm not sure I'd be able to get them out in time if there was a fire. I called Hyundai customer service and they told me to ask my dealership for a loaner car. when I did, they said they would call me back. They did not. I have an upcoming road trip at the end of this month and I'm afraid I will have to cancel because of this safety issue. I feel that Hyundai is taking much too long to come up with a resolution and they are putting me and my family, my grandchildren, and my dogs at risk, not to mention the inconvenience and the worry.

ODI #11579148ELECTRICAL SYSTEM,ENGINE

On [XXX] I was driving down [XXX] doing 80mph with my family in the car, including my 7month old son. As I was going down the interstate, the vehicle malfunctioned and seized up. I had to manually push to get the vehicle off the interstate to avoid getting hit. The vehicle lights all flashed on and cut off. I had the vehicle towed to the dealership to find out what is wrong with the vehicle, if needed I give permission to get information/inspect the vehicle. I am still trying to get clear answers from Hyundai about what happened to the vehicle and to get it repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11577555ENGINE

The contact owns a 2014 Hyundai Santa Fe. The contact stated that while driving at 35 MPH, the vehicle stalled with the oil warning light illuminated. The contact had the vehicle towed to an independent mechanic where the vehicle was diagnosed with engine failure. The dealer and the manufacturer were notified of the failure. The manufacturer provided an estimate for the repair. The vehicle was not repaired. The failure mileage was approximately 185,000.

ODI #11577434ENGINE

While driving, came to a red light and stopped. When the light turned green, I pushed on the gas peddle and the car went completely black! No lights, no go, no warning, no nothing! It was the middle of afternoon rush hour, when people were getting off of work! No warning lights or problems prior warned me that something could be wrong. Up until that point, it drove smoothly, no issues at all. I had just had a routine maintenance check: oil and filter change, point checks, and anti theft installed, just a few months before, at this same dealership, and was told everything was good. The Hyundai dealership, where I had it towed, told me, after running the diagnostics, the replace engine code came up as the problem. But when I asked the service tech what could have caused it, all he said was, it could be a lot of things. I then asked the service tech as to why I had no warning at all, he responded, it could be a lot of things. They quoted me a cost from $7200 to $8000, not including tax, to replace the engine with a re manufactured engine. Unfortunately, I did not have an extended warranty, but I'm still very confused, angered, and stressed as to why I had no warning what so ever!

ODI #11576797SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11576352POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

Same issue with my Santa Fe Sport with the engine burning oil. It left me stranded on a back road up hill when it just slowly stopped accelerating and shut off. I had it towed to Hyundai dealership who wanted me to purchase a brand new engine. After talking to a friend who is a mechanic he told me about the lawsuit going on. I confronted Hyundai with this new information I had gotten. I was able to get the engine replace but I’m appalled at Hyundais sketchy way of trying to bypass this. Had not for my friend told me then I would have paid for a new engine! Dealership kept my vehicle for 4 months because they were out of stock in engines due to the amount of vehicles having the same issue! Wow now the truth unfolds. Shortly after getting the car back the check engine light came on. When reversing the vehicle would buck and seem like it wanted to stall out. Autozone hooked up computer and said torque converter code showed. Autozone said if I just had my engine replaced then the dealership didn’t install it right or broke something during the process. I took it back to Hyundai and they verified converter code and said I needed a new transmission! Prior to the engine issue this car NEVER had problems. The second the engine was replaced everything went wrong! Seems very sketchy. The car started losing power when driving. I was on the highway and it would not accelerate. I was terrified I was going to get hit by all the other vehicles. Cars were dodging me and slamming on breaks and honking horns. I managed to make my way to pull over. Got the transmission replaced like I was told and the converter replaced. Car is still doing the same thing. Hyundai said I needed converter replaced AGAIN two months after they replaced it. Now everyone at Hyundai was fired… wonder why. Now I took it back to Hyundai again, car has not been driven in over a year. Now they are saying no issue with converter it’s the transmission! Hyundai needs to be out of business. They put us in danger!

ODI #11576172SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11575319SERVICE BRAKES

Hyundai Campaign 251 ABS Module may leak hydraulic fluid, internally, and could cause a fire while driving, or parked. Hyundai has known about this problem since, at least, August 2023. The recall paperwork says this leak may cause a fire in the engine compartment while parked, or driving. What is taking Hyundai so long to correct this safety issue? I can't park my car in the garage because it may start a fire and cause damage to my home. I'm concerned about driving it because it may start burning while I'm on the highway. If the ABS stops working it may result in the brakes not working properly. Is there anything the NHTSA can do to encourage Hyundai to find a resolution.

ODI #11574670SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light, the Hill Descent control warning light, and the traction control warning light were illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000. VIN tool confirms parts not available.

ODI #11574678STEERING,SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Santa Fe. The contact stated that the ABS warning light, the steering warning light, and the Hill Descent control warning light were illuminated. The contact stated while driving 45 MPH, another vehicle in the left turn lane was intruding into his lane. The contact stated that he slightly swerved to the right; however, the wheels locked up, and the vehicle skidded before it came to a stop, nearly causing a crash. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) which he related to the failure; however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

ODI #11573350SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11573105ENGINE

Knock Sensor did its job and heard something in the engine and put the car in "limp mode". Car was "bucking" and would not go above 15mph in Atlanta area rush hour traffic. Barely coasted home. Towed the car to local dealership. Dealership stated the car passed the rod bearing test, so not eligible for a new engine, or any other repairs. But, they stated it does NEED a new engine. Said it needs a new knock sensor (we pay!) and new spark plugs (just replaced 2 months prior - once again, we pay!), and they stated oil is low (oil change done 1 month prior). Dealer stated nothing can be done until the engine completely fails/does not pass rod bearing test. We are expected to drive a dangerous car (assuming it will drive as it won't start at this point). Car has been sitting at the dealership since 11/15/23. Our other car is a Hyundai as well. That engine failed completely but luckily I was on a side road and not in traffic. Hyundai does NOT care about consumer safety.

ODI #11572630ENGINE

I discovered the vehicle had an internal engine leak after finding that the engine oil was low after manually checking it. There was no warning light that came on to show the low engine. After refilling the oil and driving the vehicle for a couple of days, the engine developed a knock. The vehicle subsequently shut down and will not restart. This occurred while driving and I was unable to have enough momentum to pull to the side of the road safely.

ODI #11572544ENGINE

* Unresolved Engine issues * My car no longer feels safe to drive * The problem has been confirmed by a dealer * I'm not sure if the vehicle or component was inspected by anyone outside of the dealership service area. * I wasn't due for an oil change until November 28 however on November 7th, my oil light appeared so I took the car to an auto center near my home which was Goodyear. They found that there was no oil in my tank and tested it for leaks. There were no external leaks. I made an appointment with the dealership and they confirmed an issue with the engine. They made some repair and advised that I drive no less than 1,000 miles and up to roughly 1,025 miles then return for service. I confirmed with the service technician that this engine is under warranty so when I return , I would like to have the engine repaired. . NOTE: I have dealership documents to share if needed. I returned within the required milage at 1,008 miles. As I was headed to the dealer, the service technician called me to say that I had to have an oil change on that day, and then return later after an ADDITIONAL 1,000 miles. My warranty will expire in a little over 3 weeks and I haven't been able to reach the 1,000 mile requirement for their testing purposes. Now that the car hasn't been driving too smoothly and also recently began to be very loud while idling, I don't feel safe driving it. At this point I want Hyundai to exam the engine and repair the engine now before the warranty runs out. Otherwise they aren't really honoring the warranty if they impose obstacles to consumers, denying them their use of the warranty. I've reached out to Hyundai, however I don't know how quickly they will act or if they will acknowledge my letter at all. I'm contacting you in an effort to get assistance in having this engine repaired as soon as possible.Thank you in advance for your assistance .

ODI #11572139SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11572261UNKNOWN OR OTHER,ENGINE

For months there was a knocking/rattling sound coming from under my hood… I never got my oil changed at Hyundai. I always went to 10 minute express for my oil changes. The one time i do decide to go to Hyundai for an oil change/ inspection my car engine seizes 2 months later. Found out it seized due to no oil, there was no low oil pressure light on no warning light nothing. Hyundai doesn’t and won’t fix the issue. Mind you I’ve been keeping my car maintenance every 3 months when it comes to an oil change. The day i decide to use Hyundai is the reason why my car stopped working. After taking the dead car to Hyundai they said after 200,000 miles the engine drinks a lot of oil. Again nobody told me this til after. I’m very upset with Hyundai cause they don’t see their fault in this. Since I’m not the original owner it’s nothing they can do. I got extended warranty on it and it was a waste of money

ODI #11571380SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11569899ENGINE

unknown==Vehicle suddenly lost heating inside of car---stalled --lost power steering---avoided oncoming traffic---stuck in middle of the road---was able to restart to get home My first thought was t-stat was bad----but no indication of overheating on dash.I proceeded to change t-stat anyway.Upon removal of thermostat I found my coolant was contaminated with oil.It was sludge.An off white sludge that looked like glue. Consulted dealer and was told it sounds like a big job .As I am retired and fighting cancer at this time,there is no way I can afford a large repair bill.Don't know what to do. thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11569612ENGINE

Vehicle stopped while driving on the highway at night. No warnings or service lights. Vehicle just recently had an oil change and there were no signs of potential engine failure reported. After towing to meineke to run a diagnostic, I was informed by Hyundai corporate to have it towed to a Hyundai dealer, since they showed I have an extended warranty. After having it towed to Hyundai, it was confirmed again it needs a new engine, but the warranties don't cover it. No one is explaining how a powertrain warranty and extended warranty isn't covering engine failure when that is what it's intended for. Carfax show all proper maintenance conducted on vehicle.

ODI #11568347ENGINE

Total engine failure

ODI #11567301SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11566846VEHICLE SPEED CONTROL

Check engine light came on and was blinking. Had to get it towed. There is an engine recall on my vehicle. Full diagnostics test was run showing faulty engine due to the engine recall.

ODI #11564601SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

ODI #11564333UNKNOWN OR OTHER

The manufacturer has failed to remedy this defect in a reasonable time as it has been 4 months. Current solution is parking away from structures which forces my vehicle to be in the winter elements and thus damaging the vehicle.

ODI #11561524ENGINE

On Monday, October 23rd at 5:30 pm my 2014 Santa Fe engine stalled without any warning. I was driving home during rush hour traffic when it slowed down and seized in the middle of five lanes. As cars flew beside me, I quickly realized that there was no where for me to safely get out of my vehicle. Where I was located on the freeway is one of the busiest and most dangerous areas to drive. Unfortunately, I was located on a slight bend of the freeway where oncoming traffic could not see me until the very last minute. This barely left enough time for them to safely move over. Many cars had to quickly swerve to either lane beside me to avoid crashing in to me. This was happening at very rapid speeds. While drivers were swerving to not hit me at the very last minute, there was barely enough time to for them to check for other cars in those lanes. This resulted in many nearly missed hits for other drivers on the road. I was sure a car was going to crash into me, so I dialed 911 to help me. Shortly after a sheriff showed up and pushed my car with his squad car to a crash site off of the freeway. There I sat for a few hours waiting for a tow truck in my car which was not the safest area for a woman to be waiting in her car in the dark all alone. The whole experience was terrifying and should not have happened. My Santa Fe has now been sitting at my local repair shop dead. They said the engine is shot and that I need to replace the engine which will cost $10k+. I purchased the car for $15k three years ago with nothing wrong with it, at least so I thought. After doing some research, it turns out Hyundai engines have had MANY issues and failures. It seems they've had many complaints about this issue. There are recalls and even lawsuits on them, but unfortunately they exclude my car even thought I had the exact same issue as others that were remedied. These cars should all be recalled and taken off of the road immediately. They pose a huge danger to anyone on the road.

ODI #11558991ENGINE

I am writing to provide you with detailed information regarding the engine failure incident that occurred on November 15, 2023, involving my 2014 Hyundai Santa Fe Sport. The component that failed was the engine itself, which resulted in a sudden and complete loss of power while I was driving at highway speeds. This incident posed a significant safety risk to both myself and others on the road, as it left the vehicle without any operational systems, including power steering. Fortunately, I was able to maintain control of the vehicle and avoid a potentially catastrophic accident. I feel incredibly fortunate that I was alone during this dangerous situation, as it could have been far more perilous had my three children, aged 3, 5, and 10, or my wife, been in the vehicle with me. The problem has been confirmed by a dealer who conducted an inspection and determined that the engine had seized. However, it is important to note that the dealer has refused and denied any repair or assistance in resolving the issue. As of now, the police have not conducted an inspection of the vehicle or its components, and I have not reported this incident to my insurance. Surprisingly, there were no warning lamps, messages, or any other symptoms indicating a problem prior to the engine failure. The failure occurred suddenly and without any prior warning while I was driving in heavy traffic. I consider myself extremely lucky that the engine was not at operating temperatures at the time of the failure. There was visible smoke coming from under the hood with oil spray, but thankfully, there was no fire. I am deeply concerned about the safety implications of this incident and would appreciate any guidance or support you can provide in resolving this matter.

ODI #11558693ENGINE

While driving at 60 mph on the interstate, the engine shut down completely and lost all gas. We were able to coast to an exit, and with our two young children in tow, get a tow truck. Upon taking it to the repair shop, they stated the engine seized and needs an entire engine replacement. We are at 101,000 miles, just past the 100,000 mile warranty. Still waiting for paper documentation from repair shop.

ODI #11558171FIRERELATEDFIRE

When driving down the highway a thud was heard. The car was pulled over to the side of the road and smoke was coming from under the hood. The door locks were not working but we were able to manually pull up the lock to open the door. The smoke built up quickly and the car engulfed in flames. This put the driver and passenger in imminent danger. The car has not yet been inspected by manufacturer, police, insurance representatives. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The car fire happened 12/02/2023 at 1:30 am.

ODI #11557018SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Hyundai Santa Fe. The contact stated driving 20 MPH, the ABS and the traction control warning lights illuminated. Additionally, the message "Blind Spot Detection Cancelled" was displayed. The contact stated that the failure persisted, and the warning lights flickered while driving in the rain on one occasion. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer, and a second dealer, Hyundai of Wesley Chapel (27000 Wesley Chapel Blvd, Wesley Chapel, FL 33544) and a third dealer were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 110,000. VIN tool confirms parts not available.

ODI #11556606ELECTRICAL SYSTEM,SEAT BELTS

There was a recall with the abs slipper slope and traction this left these warning symbols stay on constantly. I was told by Westside hyundai in Jacksonville this would cost me over $200.00 but I shouldn't have to pay for something that was recalled that left my vehicle this way. Also the drivers identified seatbelt doesn't click it will come loosen and out unless you hold down the button then put the seat belt in and let go of the button.

ODI #11556221ENGINE

On 11/17/23, my engine failed with 167,818 miles on the odometer. Luckily, I was not in danger other than blocking a city street during Friday rush hour. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. It was towed to a professional car care facility that did a diagnostics on it. The only warning lamps that were on was the ABS, which are on because the failed rear hub sensors have yet to be replaced (The dealership determined this and was ordering the parts). This 2014 Santa Fe XLE has the 3.3L GDI V6 engine and with all the lawsuits going on over the 2.4L engine (in the Sport model), I find it hard to believe that this engine would not have the same or similar problem. The report (attached) by the mechanic said it had lost 4-5 quarts of oil before it stopped running. I change the oil regularly and have all the records indicating oil changes at 5-7.5k intervals. The contact is being sold for spare parts.

ODI #11556150SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM

On June2 2023 I was driving on I75 north to Wesley chapel, Pasco exit ramp 273 I and granddaughter were left on highway no Emergency lights nothing. My SUV just shut down just no warning no lights no noise huge smell of chemical burn when my daughter and the road ranger arrived they notice the bad smell at engine like chemical very bad. There was ni emergency lights, rpms were not working i notice ut dropped down, a tractor trailer wad seconds inches on my suv. I did a sudden sharp turn steering column so I can get the SUV to glide into the triangular Divider with the exit was for me to get off so we were stuck I 75 north in between pasco exit to 73 that's where my SUV broke down. No Warning nothing now which is November 2023 my car still not running I had a recall dates but I became ill now ill Now I have to find out I can get my car fixed. When I purchase the car several months later I noticed the Abs lights were on but ABS breaks the slope and the traction all those lights go on emergency break light goes on while i drive but that did not happen during the time that I was driving on the i75 north highway. I had my granddaughter who was 9 years old at the time. We could have been hit. Suv was locked down And said goodbye it was like someone controlling my suv. SUV was zzz like gliding I have a full tank of gas. I had to tow it after waiting 8 hours no lights on suv but I also tried to have the battery tested or started it'll start but the key fob will not work. Its confused. I'm very very upset I paid off my suv, had one recall after I bought and now again. This time SUV died no warning nothing I feel courtesy Hyundai should tow my suv, recall check, courtesy check and my two key fobs. This I should not have to feel UNSAFE in my suv always wondering will this happen again and will I be a fatal driver hoping I don't have any of my grandchildren nor my adult kids or any human being.

ODI #11553905ENGINE

My Santa fe was having 3 times Engine light on in 3 different scenarios 1. It was on June 23rd 2023 and vehicle was left in Murdock Service center Service: Firmware was updated and vehicle was returned under warranty TXXI T3G #TSB 21-01-066H 2. Next the Vehicle was again had engine lights on on July 7th ,again left on service center Service: NOC sensor was changed and returned the car on July 12th. 3. Again 3rd time Engine light goes on and left the car on July 24th 2023 and ever since the car was never given until November 4th. - So many tech line investigation and check and follow ups ,however inspite of all the follow ups , again the vehicle turned off.!Need help and support.

ODI #11554047UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEMFIRE

I Recently, experienced a sudden and alarming incident with my car. Out of nowhere, the car began leaking gas, which resulted in a fire. Prior to this incident, the car was in perfect working condition, and there were no signs of any issues or malfunctions. It was a completely unexpected and unfortunate event that posed a significant danger. The vehicle was towed to Hyundai Dealership of Myrtle Beach, SC in August. The service agent explained that the vehicle technician would diagnosed the issue that she would call me back with plans and pricing. She shortly called back and stated that the diagnosis was a fuel line and that it needed to be replaced, that the part was approx. $200.00 for the part and after labor totaling approx. $1025. This was agreed and plans were made for me to pick my vehicle up by 3:00pm. She later called back and stated that the fuel pump was replaced but that the car was still leaking gas and would result in more diagnosis and repair fees up to $6,000 or more. I questioned the original diagnosis and she explained She would have to hand the matter over to Management. I spoke with Mgt. several times on the repair and mis diagnosis who claims it was not their fault and that they found hidden damage that the fire caused. Since then I have been told I would get some type of help and that He has written a letter to Coorp. and received a response that they were sending an Inspector out to look at my car. It has been over 60 days now without my vehicle and they have explained that they have reached out to Hyundai Corporation and submitted a notice for recall or help with this matter and no response yet.

ODI #11554048SERVICE BRAKES, HYDRAULICFIRE

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, there was a fuel odor entering the vehicle. The contact stated she drove the vehicle to the shoulder of the road and exited the vehicle. The contact stated she noticed a leak under the hood on the passenger side of the vehicle. The contact stated she restarted the vehicle and the vehicle caught fire. The contact stated that a neighbor used a garden hose to extinguish the fire. A police or fire report was not filed. The vehicle was towed to the dealer where it was diagnosed with a failed fuel line that needed to be replaced. The vehicle was repaired. The contact then received a call from the dealer to inform her that the vehicle was still leaking fuel. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 154,000.

ODI #11553264SERVICE BRAKESCRASH2 INJURIES

I was driving down the interstate at the speed limit of 60mph, traffic slowed down then totally stopped. I was at a safe distance to stop, i began tapping on the brakes and i had no brakes. the brake pedal was hard no give in the pedal which caused me to rear end a stopped vehicle doing 60 MPH with me and my son in the vehicle. We went by ambulance to go to the emergency room. The car was declared a total loss by AAA. This happened on September 19th 2023. My safety and my son along with everyone driving on the interstate was at risk because of total brake failure. There were no warning lights present or malfunction indicator lights warnings at all. My son and I, are lucky to be alive.

ODI #11552351ENGINE

What component or system failed or malfunctioned, and is it available for inspection upon request? ENGINE FAILED How was your safety or the safety of others put at risk? CAR CUT OFF ON BUSY HIGHWAY WITH MY KIDS IN THE CAR AND WE WERE ALMOST HIT SEVERAL TIMES TRYING TO MAKE IT TO THE RIGHT LANE TO PULL OVER!!! Has the problem been reproduced or confirmed by a dealer or independent service center? THE DEALERSHIP STATED THE ENGINE HAS SEIZED AND NEEDS TO BE REPLACED. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO! Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO LIGHTS APPEARED UNTIL THE ENGINE SEIZED…I STILL HAD PLENTY DAYS AND MILES TO GO BEFORE OIL CHANGED!!!! CAR BROKE DOWN OUT OF NO WHERE & THIS IS MY 3RD TIME POSTING ON HERE ABOUT THIS ISSUE. I TRIED OPENING AN INVESTIGATION AND NO ONE RESPONDS. AN INVESTIGATION NEEDS TO BE OPEN FOR THR HYUNDAI SANTA FE 3.3L ENGINES!!!!

ODI #11550733POWER TRAIN,UNKNOWN OR OTHER

My engine started making a loud knocking noise suddenly. It only has 84,000 miles on it and I haven't missed any maintenance appointments. The Hyundai dealership was thoroughly unhelpful when I called them so I had another mechanic look at it. Turns out there is metal in my oil and my engine is shot. I have a reasonable expectation of not needing a new engine at 84,000 miles but I am not sure if this has to do with the most recent recall with engine fires.

ODI #11550274ENGINE

Engine crank rod bearing is failing just bought this and within a month it starting failing on me. Have a loud knocking sound and no check engine light ever went on. Just woke up one morning turned it on and the noise was there

ODI #11549939ENGINE

On 9/16/23 in Pierpont, OH, my 2014 Hyundai Santa Fe Sport's engine seized driving 55 mph. No warning as engine lost power. Drifted to side road into parking lot. Engine smelled of electric burning (diagnosed at dealer with burned out battery as well as burned out starter as well as catastrophic engine failure). I have always carried an auto fire extinguisher in this car as they have been known to catch fire when engines seized and I had researched the problems with these engines since being notified of the engineering defects they have. At the time of the engine failure, I had my husband and my dog in the car, as we were on vacation leaving us stuck on the side of a road in 80 degree heat and we were 100 miles away from home. My vehicle was towed to Victory Hyundai in Jefferson, OH, about 11 miles from where I broke down. It has been there since awaiting diagnosing as well as submission to Hyundai for engine replacement under current powertrain warranty. I promptly had all recalls & services (oil changes) done throughout my ownership of car, as part of lifetime engine warranty program due to known engine issues with Hyundai and Kia GDI Theta engines. Engine replacement was granted on 10/13/23 by Hyundai. Will be approx 3-6 months to wait for engine to be received and replacement to be installed. Prior to engine failure, engine went into limp mode in May of 2019 with P1326 code and was towed to dealership where I purchased my vehicle (Preston Hyundai in Boardman, OH). Second software update was completed and engine checked for any defects and was cleared to drive. Had no issues with engine until it seized in September.

ODI #11549483ENGINE

I bought my car, drove it for 2 whole weeks before the engine started knocking. The oil was dry. It had been serviced and oil changed, no prior problems. Until the oil light came on, it was dry, it had a burning smell inside the oil cap. It couldn't pick up speed, thankfully my kids weren't in the car, even though that is supposed to be a family car of 6, 2 adults and 4 kids. This needs to be addressed.

ODI #11549245ENGINE

Loss of power and then lower engine rod knock. Engine is a total loss and needs to be replaced.

ODI #11547736ENGINE

The engine burns oil at an alarming rate. It also frequently stalls when driving on the highway, trying to accelerate, or when driving up hill. The gas pedal will shake when accelerating and the car sometimes feels like it’s jerking. I have done an oil consumption test and tried to work with a local dealership that told me there are recalls on all of the other engines in this make and model but not my liter. He said that a recall should be issued because this is a common problem but it has not been done yet. When the car displays these engine issues the Check engine light comes on, most of the time if you stop the car and wait 10ish minutes then restart the light will be gone.

ODI #11546897ENGINE

Lost power on the highway while driving. No engine lights or warnings came on. Took to dealership and they said it was due to rod bearing failure.

ODI #11542972ENGINE

2014 Santa Fe 3.3L with 108,000 miles. Sudden total loss of power on the highway. Check engine light came on, was able to pull onto shoulder and shut off vehicle. Towed to dealership, engine code ended up being P0304 and engine was completely seized - would not rotate. Safety of my family and others on the highway was compromised when the vehicle lost all power and had to immediately veer off the road onto a narrow shoulder. Problem was confirmed by a Hyundai dealership. Vehicle has not been inspected by the other listed parties. No warning whatsoever was seen, felt or heard. Check engine light came on after the engine had seized.

ODI #11539194ENGINE

While traveling 70mph on the expressway with my husband and 2 small children in the car, we experienced catastrophic engine failure in our 2014 Hyundai Santa Fe, which nearly resulted in an accident because of the sudden deceleration. There were no warnings indicating a problem beforehand (no lights illuminated on the dashboard or any other indications of a problem) until the car suddenly made a large knocking sound and stopped running. After being stranded on the side of a dangerous highway with our children for over 2 hours, we had to have the car towed to the nearest mechanic, 60 miles from our house, who diagnosed the problem as a failed engine due to a rod bearing failure. The rod was thrown through the engine, and the mechanic informed us it would be a minimum of $10,000 to replace the failed engine with a used one. We contacted Hyundai who told us our car was not part of the extended warranty or recalls that resulted from a previous lawsuit, and they offered us no assistance or solution. They also quoted us $8,000-$20,000 to replace the engine. In our research we have found that many other Hyundai's with a 3.3L engine have experienced this same catastrophic engine failure. We have maintained the car accordingly and even brought the car in to be serviced just weeks before we took this trip. There was absolutely no indication of a problem before this happened.

ODI #11536005ENGINEFIRE

On July 29, 2023, while driving in McAllen, Texas, our 2014 Hyundai engine failed, to wit: head gasket. Typically, this would not be a national issue and on first blush, seems related to a singular, isolated incident. However, this does not appear to be the case. Last summer, Hyundai settlement included a new engine for this car. (See class action settlement). The engine was replaced, however, it has come to light that Hyundai has set aside defective replacement motors. Indeed, there are consumers nationwide, complaining of the same. On July 29th, the unit began to catch fire, in that the wiring harnesses, and other wiring which are adjacent to and connected to the block, and its appendages, experienced extreme heat, melting, and burning. If not for my quick and necessary reaction, it is possible and likely that a catastrophic fire would have ensued. Hyundai has not corrected the original problem and has intentionally or by gross negligence, put into motion a series of events, if left unchecked, will, with little doubt, cause the loss of property and life. The engine has about 35,000 miles on it since replacement. The total mileage is approximately 129k. Case #21799766 (reported to Hyundai) initial case # 18911395 (Prior to engine replacement.

ODI #11535756FUEL SYSTEM, GASOLINE,ENGINE

The contact owns a 2014 Hyundai Santa Fe. The contact stated that while his daughter was driving at an undisclosed speed, she smelled a strong gasoline odor. There was no warning light illuminated. The contact's daughter veered to the side of the road and noticed that gasoline was leaking from the fuel pump location. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump hose was leaking, and the fuel pump and hose needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer informed the contact that the VIN was not included in NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline). The failure mileage was approximately 110,000. The VIN was unavailable.

ODI #11534682ENGINE

Engine burned two quarts of oil between scheduled oil changes. Vehicle has 88,200 miles on it. Engine could sieze up on the highway and cause an accident.

ODI #11534206ENGINE

The engine failed and yes it’s available for inspection upon request. The safety of myself and my children were put at risk because I was driving on the highway and my car shut all the way down. I had to safely get to the shoulder to pull over while maneuvering through high highway traffic. The problem has been identified by the dealership and it has been in their possession for over a month now. Prior to the car completely shutting down there was literally no lights coming on.

ODI #11532940ENGINE

The component that failed was the engine. It is available for inspection at this time. My car died in the middle of the road while my daughter was driving it. 2 different garages including the dealership I purchased it from confirmed the engine is blown. There was no indication given that the engine was blown. This is a known engine malfunction with these vehicles that I only just became aware of. The oil evaporates from the engine which causes a rod to get thrown.

ODI #11532726ENGINEFIRE

Driving on the highway for approximately 10 minutes when the vehicle began to lose power and the check engine light came on. Immediately pulled over onto the highway shoulder and white smoke began to come out from under the hood. Exited the vehicle and the white smoke increased in amount and intensity. Less than 5 minutes from the initial loss of power, the smoke turned black and large flames engulfed the entire engine compartment and front of vehicle. Fire department arrived approximately 10 minutes after the fire began and managed to extinguish the fire. The entire engine compartment had been consumed with almost no recognizable components remaining. Car has been claimed by insurance company and is likely to report vehicle as a complete loss after their inspection.

ODI #11532032VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM

Car would not shift. Could not increase speed. This occurred intermittently and gradually got worse

ODI #11532087VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM

Car not shifting correctly. No power. Could not gain speed to merge into traffic. Was intermittent for months finally the engine light came on. My mechanics diagnostic showed it was the turbo charger. There is a service bulletin 22-22-EM-004H

ODI #11531173ENGINE

I purchased this vehicle from a dealership in August of 2022. In November of 2022 I was driving home from work and the check engine light came on. I was about 5 minutes from home and as soon as I pulled in the driveway my vehicle cut off. I then had it towed to a dealership for repair. I was told that I needed a whole new engine. I had paid 10,000 to have this repair but I am seeing the same issue that has happened with similar vehicles along with engine recalls describing my same situation. I would like to know if my situation was an engine recall as well. I was not anticipating on purchasing a vehicle for $18,000 to turn around less than 2 months later to have to pay another $10,000 to have a new engine.

ODI #11530468ENGINE

As wife was driving our vehicle the engine stalled out. We had it towed off the highway to eventually the dealership where we purchased. They inspected and vehicle warranty company inspected and confirmed failed engine. The vehicle had prescribed oil changes at recommended intervals. It was purchased with 50k miles and has 117k miles.

ODI #11529419ENGINE

Hi, I bought my car from Honda of Concord in June 2020 and they’re the only ones that have serviced my car. I had my last oil change on 03/24/23 and had 40 days to get my oil changed again. No light or anything came on until my car broke all the way down. When I checked the oil level there was NO oil in the car whatsoever, so I bought some and put it in there and towed it to the dealership the next day. The Honda dealership told me after charging me $100 for a diagnostic fee that it was because of the engine. So I had the car towed to the Hyundai dealership for my 2014 Hyundai Santa Fe. The Hyundai of Concord location told me they couldn’t see the car for 3-4 weeks. At that point I had it towed to South Charlotte Hyundai who then had to do another diagnosis which costs $109. They told me that the engine failed do to no oil being in the car!! Now I am going back and forth between these two dealerships. Honda says it’s due to oil consumption. There’s a recall going on for oil consumption with the type and year of car I have. Hyundai says it’s not related to the recall but because there was no oil in the car. I maintenance my car like I suppose to every month and they are trying to act like I’m responsible. I am not understanding this at all. Hyundai is trying to charge over $12,000 to fix my car and that’s just not sitting right with me. Either Honda of Concord messed my car up by not putting the oil back in after the oil change or not doing it right or Hyundai needs to fix this issue do to the recall! Also, the Hyundai Corporate woman stated she don’t see where Hyundai left notes on any action taken on the car so she’s not sure where they are getting the numbers from for the engine replacement amount. The dealership never attempted to do a pre approval to see if the engine could be replaced although out of warranty.

ODI #11528709ENGINE

Engine stalled and would not restart while in left turn lane. Vehicle had to be pushed from the turn lane through the intersection to a safe place on side of road. Towed to local Hyundai dealer who diagnosed problem as lower engine bearing problem. Engine needs to be replaced. The only possible warning was a few days earlier, vehicle started running a little rough but then started acting normal again.

ODI #11526888ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

Hi I'm in the car with my granddaughter 9 years old We will ready to visit my oldest son his daughter my 3rd grandchild 9 months old.my 9 year old granddaughter we were on I75 north ready to change lanes into the right slow lane as I am ready to merge onto exit 275 Ramp Land o lakes. I notice my rpm numbers are at zero, my SUV was losing speed, I had a green 18 wheeler tractor trailer exactly on my back end of my Hyundai Santa fe sport 2014, exactly on top of us. I can see the grill count bugs on it. My granddaughter was so upset, crying, panicky afraid to get hit by the cars, trucks,staying stranded.myquick thinking I kept my foot on the gas gave it all I could manage to get my SUV on the triangle safe spot in front of the sign exit 275. Once I took my foot slowly off the gas I notice all of the components were locking up shutting down slowly the lights just dimming into darkness nothing nothing was on as if she just shut down to sleep. It was very scary I am also suffering anxiety flashback what if I didn't think to get out of the tractor trailers way. My god my granddaughter I would have been hit slamed hard or pushed into on coming traffic or teadbone into the divider or over the slope. I dont feel safe my suv. That truck was not stopping he was pushing his way.i am devastated. I paid in full my suv in 2yrs under the 4 1/2 yrs. I bought my suv.from ford dealer Tampa fl.paid infull under a new steering columns has to be replaced? After I heard the clicking sound and I was shown a little tool was going to be put in. I said no a new steering column has to be replace due to safety. the Service tech who put my steering column also broke my power auto seat driver Side. Chair still pops out the electric left side button for lumbar, heat safetychair adjusting. I was told the recall took care of the chemical liquid brake fluid component quick fix I told the dealer about my age lights,traction, slope lights emergency brake lights on. road ranger can smell chemical burn

ODI #11525860ENGINE

Just under 80k miles with the 3.3 V6 and I was told the car had oil consumption and had the timing chains done and not even 24 hours later driving down the highway the connecting rod went through the block absolutely junking the whole motor

ODI #11524754POWER TRAIN,ENGINE

2014 Hyundai Santa Fe Sport vehicles equipped with 2.0 liter and 2.4 liter gasoline direct injection (GDI) engines manufactured through September 12, 2014 at Kia Motor Manufacturing. NHTSA CAMPAIGN ID: 17V226000 Vehicles Affected: 572000 Consequence: Bearing wear may result in the engine seizing, increasing the risk of a crash. What You Should Do: Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.

ODI #11521698SERVICE BRAKES, AIR

Abs module melted causing the wiring harness to melt. Now the module and harness needs to be replaced and module reprogrammed

ODI #11521012STEERING

Steering has clicking noise when turning. I believe this is related to The MDPS (motor driven power steering) flexible rubber coupler. Similar issue exists for certain model of Hyundai Sonata and Elantra, which resulted in extended warranty. https://static.nhtsa.gov/odi/tsbs/2017/MC-10110926-9999.pdf I believe the issue is the same part that Hyundai offered extended warranty on. I feel excessive vibration on the steering wheel during 70MPH speed on a highway and going over bumps. I feel unsafe driving my 2014 Hyundai Santa Fe Sport with this issue. Please investigate. Thanks!

ODI #11520134POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

Excessive oil consumption. Currently uses 1.2 quarts per 1,000 miles

ODI #11518607ENGINE

This is the 2nd engine that has had a connecting rod bearing issue. The first time while driving the engine seized causing my vehicle to come to an abrupt stop in traffic. putting my Daughter myself and others at risk. I was able to stop. no inspection as of today. The first time no light came on before the engine blew up. The 2nd the engine light did come on giving me warning.

ODI #11518305ENGINE

Loss of motive power.. Oil leakage failure occurred at highway speed, without malfunction, indicator lights, or the leakage associated with under-tightening an oil drain plug, or a plug or pan with a damaged thread. The alleged defects are causing engines to seize and loss of motive power.

ODI #11514926ENGINE

Took my vehicle to get a abs module fixed and after that my truck had gave me problems, my vehicle was shaking and under hood smoking while me and my kids were in it. The engine light and battery light were flickering off and on. Almost got into an accident

ODI #11514881ENGINE,LANE DEPARTURE

I brought the 2014 HYUNDAI SANTA FE ON MAY 10, 2022. On JANUARY 7, 2023 I was driving down the highway when the HYUNDAI shut down. No warning lights or nothing just stopped. We could not get it started no matter what we did. My son in law checked it out and found out it was the engine. Talked to the dealer and found out there was a recall for an engine in 2018. That was never taken care of. We never knew about the recall until after my HYUNDAI HAD TROUBLE. Took it to the HYUNDAI DEALER IS DES MOINES FEBRUARY 10, 2023 and they said there was 3 recalls that was not done . But they now said it is too late for the recalls . SO WHAT WE NEED TO KNOW IS ARE WE GOING TO GET THE RECALLS DONE OR JUST FORGET ABOUT FIXING THE HYUNDAI. I SEEN WHERE ENGINES OR MOTORS WAS FOREVER INSURANCED ON HYUNDAIS. ARE THEY YET.?? Please let me know as soon as you can if the recalls will be honored by email. And if so where could I take my HYUNDAI TO GET FIXED AS I DO NOT TRUST [XXX]. EITHER WATERLOO, IA OR MANKATO, MN. THANK YOU [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11513546ENGINE

The engine seized while driving. Had it replaced with warranty. 2 years later the engine seized again and the dealership and Hyundai refuse to replace it. Even with proof of proper maintenance.

ODI #11513071ENGINE

I bought a brand new Hyundai Sanat Fe 2014 in August of 2014 in Indiana. On March 7, 2023, at 81,000 miles I brought it to my auto mechanic shop for its scheduled oil change. However,1 day prior, the engine light went on and I noticed a clinking noise coming from the engine. The mechanic noted "not even a quart of oil in engin. burning oil - no leaks present. if it's not under warranty from Hyundai - recommend getting new vehicle p0014 b camshaft position timing over advanced, p0024 b camshaft position timing over advanced." On the afternoon of March 7, 2023 I called my dealer and told the warranty person what my mechanic said. He said to make an appointment. The very earliest appointmet they gave me was Thursday, March 23, 2023. Every time I start my engine, I get a code on my display that says sending diagnostics failed. I'm starting to hear the clinking from the engine again. The contact stated that they sold the vehicle as a result of not feeling safe to drive it.

ODI #11511730ENGINE

The oil needs to be changed monthly due to an engine issue. Recently the car went into engine failure despite regular maintenance. The engine's constant need for monthly oil changes due to a bad engine causes the car to go into "limp mode". This feature causes to car to immediately decrease speed endangering the people in the car and those around them as it is an uncontrolled decrease. The issue has been confirmed and inspected by a dealership, a third party chain maintenance company, and an auto repair company. The check engine light comes on everytime the car needs an oil change which is more frequently than the manual recommends. The check engine light comes on monthly as does limp mode however prior to the engine failure another dealership was not able to properly diagnose the issue as an engine issue. A recall has been issued for issues related to the engine previously and other makes of the same year have been recalled due to engine issues. This model was the only model not recalled despite similar issues.

ODI #11511193ENGINE

While driving 65mph on the highway the Hyundai Santa Fe check engine light began flashing, and the car was immediately pulled over to the side of the road. A knocking noise was observed coming from the engine. A tow truck was called, but I had to wait approximately 40 minutes on the side of the highway, in the winter, for the tow truck. The car was then towed to a local mechanic, the mechanic inspected the vehicle and reported the code was P1326. The VIN number was checked for any recalls by the Hyundai customer service team, and there are no recalls for this Hyundai. Although, when looking at https://www.hyundaiengineinfo.com/faq/ the symptoms are identical to other vehicles that were included in the recall. The car is available for inspection upon request.

ODI #11510999STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES

I received a notice of recall on the ABS for my Hyundai Santa Fe 2014 Sport. My ABS light recently illuminated, I went to the Hyundai site to make an appt. I was given one a week out, while waiting for the appt my brake lights wouldn’t turn off unless I disconnected the battery. I took the vehicle to the dealership in Brevard Fl, the guy kept trying to upsell me $180 for diagnostics and that I had to pay it for every light on. Which I explained had all happened since the ABS light. I was there for 4 hours and I asked him to fix the ABS he didn’t said he didn’t have time and I had to reschedule. I had to wait another week, I took it to a friend who is a certified mechanic. He put it on his diagnostic computer and it kept coming back with ABS code. Said he couldn’t do the brakes until that was fixed. Went back this week, didn’t ask me anything when I pulled in, not even an hour later said my vehicle was done come get it. He handed me a quote of $1300 for brakes. I asked if I paid that would it fix the ABS he said no, but ur vehicle is not safe to drive. I explained I know, it wasn’t safe last week and you didn’t help me. I was able to get my vehicle to nearby brake-shop. I explained everything that happen, they also ran diagnostics and said it was ABS that they couldn’t fix it either until the dealership fixed the ABS. Now my vehicle is stuck at brake-shop and I just started a new job and have already had to miss two days work. I am completely dumbfounded as to why I am getting the run around and no one wants to help. I deplore having to complain, however it feels as though there is no more customer service/satisfaction.

ODI #11510858ENGINE

The engine seized while driving 55MPH. Vehicle suffered complete loss of power. There was no advanced warning and no warning lights displayed. Had to pull over to safety and have the vehicle towed to the dealership. The vehicle is inoperable. Dealer offering a $23K replacement of engine which is astronomical.

ODI #11510449ENGINE

Engine failed, left us on the road. This engine is under class action lawsuit and recall. Took the car to the Hyundai dealer, they said it failed due to sludge that it wasn't serviced regularly, I produced proof of regular service then the claim was denied due to the lack of a knock sensor recall being performed. I never got a letter regarding the knock sensor recall and the previous owner had moved 3 times during the time they owned the car and had no recollection of getting a notice. So a knock sensor recognizes a knock but it locked up on the side of the road, knock sensor or not the motor would have been junk even if the knock sensor had detected the issue. Regardless the engine would have to be replaced. Also this engine is under recall for being a junk engine to begin with so why is Hyundai denying a claim on an engine that they clearly knew they had an issue with. I thought the point of a recall on an engine was to protect the consumer of future issues with the recalled component so why can they get out of doing what is required by law? Also if they can deny responsibility for a recalled item what is the point of having a recall?

ODI #11507130ENGINE

Engine seized. The car just stopped running. No power steering or brakes. Luckily I was o. A residential street driving slow. Otherwise very much a risk of crashing. There were no warning lights. My mechanic said the engine seized and there is a recall. Hyundai should not wait for the engine to stop. Everyone's safety is at risk.

ODI #11506575ENGINEFIRE

I was driving down the street when the engine suddenly seized up. My wiring caught fire and my starter blew apart. No warning at all

ODI #11506459ELECTRICAL SYSTEM,AIR BAGS

Clock spring is defective/broken. This could be very dangerous as the airbag may not deploy in the event of an accident. Hyundai has used this exact part on other vehicles that have had issue and have recalled/extended the warranty to cover. Hyundai however won't fix this very dangerous issue on the Santa Fe and even wanted almost $200 just to look at the car even though the part is very obviously broken.

ODI #11504252POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

I was driving my 2014 Hyundai Santa Fe GLS (Lambda II, V6 3.3L, 104k miles) late at night with my wife, daughter (age 2), and son (age 6 months). No notification lights alerted me to any problems. We missed our turn on the highway and had to drive through a neighborhood with a high crime volume. We stopped at a red light and the engine seized. When the light changed, I tried to start the car, but the engine wouldn't budge. We were stranded in the dark in a dangerous area. I said to my wife, "This is one of the worst places and times for a car to go kaput." Two good samaritans with car knowledge stopped to help. First, they tried charging the battery. No luck. Then they checked the oil. To our surprise, the oil tank was nearly empty (again, no notification lights alerted me, and we never saw leakage). We tried filling it with oil, hoping it might solve the engine seizure. No luck. I had it towed to my family's mechanic. Once he checked it, he immediately realized it needed replacement (once it turned on, it was making knocking sounds). He said a new engine would cost $10k—more than half of the car's value at the time of purchase. I called Hyundai corporate, and they said to bring it to my local dealer to get examined. They checked it and chose not to repair, giving a pretty nondescript reason for denial. They wouldn't give many details; they just said the motor suffered a mechanical failure, showed sludge, and needed to be replaced. They quoted me $9k for a USED engine. Later I learned that countless others have experienced the same problems with this vehicle. I'm preparing paperwork to seek help from higher-level Hyundai mechanics. I will update NHTSA if their response is helpful or not. I believe Hyundai and Kia are in deep water with many GDI engines from the last decade. Countless others have reported similar engine failures; a whole Facebook group documents it (FB search "Engine Failure- Kia/Hyundai"). Here's praying NHTSA swoops in and enforces a recall.

ODI #11502045FUEL/PROPULSION SYSTEM

There was a recall on my vehicle for the Knock Sensor. In 04/2019 this was fixed at the Stockton, Ca. Dealership. My car only has 69,654 miles on it. On 01/14/2023 my check engine light came on and my car started sputtering and cutting out. I took it back to the dealership first thing today, 01/16/2023. They said the Knock Sensor is out and will cost me $995.00 to fix. They said the part that was replaced 4/2019 only has a one year guarantee. I believe this is a poor quality part or vehicle defect.

ODI #11501429ENGINE,FUEL/PROPULSION SYSTEM

The dealer has confirmed that my 2014 Hyundai Santa Fe has an oil consumption issue. This results in the car randomly losing power from the accelerator while driving. You can push the accelerator all the way down to the floor and there is no power in the engine. The car then slows down drastically which results in potential car crashes from behind since there is no warning to the driver or to drivers of other cars. My car started having this issue in July 2021 when it had about 129,000 miles on it. It took Hyundai until late 2022 to determine the issue and deny responsibility for it. The attached documents do not include the multiple times that I had to bring the car in every 1000 miles to check the oil (they didn't document that). They said it would cost me $21,575 to fix the engine which is almost as much as a new car would cost! I have seen many complaints online about this same issue happening with other car owners and I feel that Hyundai should be held responsible for correcting this known safety issue. I was planning to drive this car until 200,000 miles which would be at least another 3-4 years before I had to replace it. At this point I am having to add a quart of oil every 500 miles and hope that the engine doesn't seize up and cause an accident.

ODI #11501310EXTERIOR LIGHTING

The low-beam headlights are terrible, almost useless. I replaced both low-beam bulbs with high-quality bulbs and it did not help, at least not noticeably. The high beams work fine. The low beams are so bad that it is actually hard to see the road right in front of the car at night and the glare from oncoming headlights renders the low beams practically useless. This results with us doing most of our nighttime driving with the high beams on, even in traffic. We can't see the road without doing that.

ODI #11495941UNKNOWN OR OTHER,ENGINEFIRE

I purchased this 2014 Hyundai Santa Fe 3.3L V6 with what I think must be the Lambda II engine in 2020 from a Honda Dealership in Louisville Kentucky. Upon purchase, I was not made aware of any recalls, Manufacturer Communications, Investigations, or class action law suits with this model. On May 27, 2021 I took the car in for an oil change and again was not made aware of the above issues. Not enjoying my service experience at that dealership, I took my car in to a Hyundai dealership for an oil change on June 15, 2022 it was reported the engine only had 1 quart of oil. Upon leaving, once again, I was not informed of the above issues with Hyundai, specifically the engine and engine cooling in various models and engines. On October 3, 2022 I took my car into a Good Year for an oil change and was told the car had zero oil. Ironically, Good Year is who told me about the class action law suit regarding the engine and oil issues. They told me to keep checking the oil and adding oil as needed to avoid a problem. 4 days later on October 7, 2022 I was driving on a highway when all of a sudden and without warning my engine blew, my accelerator deactivated and white smoke billowed from under my hood and I could not see. Thankfully I was able to quickly pull over to the side of the highway. I feared the engine was on fire but the smoke eventually cleared. I took pictures underneath the engine (attached) and of the large pool of oil that spilled from the car (attached). The car was towed to the nearest Hyundai dealership where they told me the car experienced a catastrophic engine failure and I would need a new engine. I do not have warranty and it appears my model and year are not included in any of the recalls or investigations. However, my car did experience the exact failure and I want my year, model and engine to be included in the investigation, recalls and remediation. I would appreciate a response with advice for next steps. Thank you!

ODI #11494415UNKNOWN OR OTHER,ENGINEFIRE

On October 20, 2022 my husband was driving the vehicle traveling around 40mph. He said he noticed that the engine light went on and then it sounded different and the vehicle struggled to accelerate. He quickly pulled into the first parking lot that was available and he parked, turned off the car and went to get out and within seconds, the entire vehicle was engulfed in flames. Had he waited and kept driving, he probably wouldn't be here today. Thank goodness my baby wasn't in the car. I can't imagine ripping a child out of her carseat while the car is on fire!

ODI #11493812ENGINE

The contact owns a 2014 Hyundai Santa Fe Sport. The contact stated that while his father was driving at an undisclosed speed, the engine seized and then lost motive power. Additionally, the vehicle made rattling sounds while driving. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer declined the engine replacement due to a lack of oil change records. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 101,128.

ODI #11492342ENGINE

The contact owns a 2014 Hyundai Santa Fe. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the mechanic stated that the sway bar needed to be replaced. While the sway bar was being replaced, the mechanic checked for the clicking sound the contact heard coming from the vehicle and stated that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 142,800.

ODI #11490780ENGINE

The engine began making a strange noise last week. We brought it to the dealer and they reported we had internal engine failure. We took it to another service center for a second opinion and the diagnosis was confirmed. We have been told we need a new engine or an engine rebuild. The vehicle has 110K miles and received routine maintenance since we purchased it in 2014. The vehicle did not produce a check engine light or any other visible signs of engine failure. The only symptom is the engine noise. The vehicle is not safe since it is on the verge of failure at any moment. Hyundai has not offered to help pay for engine repair services. The vehicle is available for inspection upon request.

ODI #11490829ENGINE AND ENGINE COOLING

The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The vehicle also shuddered and lost motive power. While attempting to drive up a hill, the vehicle failed to accelerate above 25 MPH. The vehicle was taken to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The contact referenced NHTSA campaign number: 17V226000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 24,000.

ODI #11485123SERVICE BRAKESCRASH1 INJURY

2014 Hyundai Santa Fe are not safe vehicles as I have experienced many issues with this vehicle since purchase such as several recalls and recently the motor gave out. Due to recent class action lawsuit on this vehicle the dealer replaced the motor for free. My daughter recently reported to me the brakes appeared to not work properly and she planned to take it to the dealer on Monday, but over the weekend the brakes failed resulting in her crashing into a tree. My daughter could have been killed due to safety issues with this vehicle. The car is a total loss. These vehicles are not safe and should be pulled off the road. The first dangerous issue was the vehicle stalling in traffic as the motor malfunctioned and now the brakes. Please advise.

ODI #11484825STRUCTURE

I have a white 2014 Hyundai Santa Fe Sport. About 5 years after having the car, my cars paint started to peel and now rust. I talked to the dealer and they said the warranty for paint on my car is up. Recently I have discovered new articles, multiple facebook groups and forums discussing the same issue. When I drive around, almost all white Hyundai's are having a similar issue. Reached out to Hyundai and the denied the issue is due to them, even though every body shop I have taken the car to ensures me it is a manufacture defect. There are also people out there who have been lucky enough to get Hyundai to get the car repainted even though they are out of warranty. The pictures provided due no show the most up to date peeling. There are small spots that are starting on the side of the car.

ODI #11484654AIR BAGS,SERVICE BRAKES,ENGINE

My air bags don’t work and the brake system fails. Motor went out recalled and dealership not working on it

ODI #11481156ENGINEFIRE

The contact owns a 2014 Hyundai Santa Fe. The contact stated while the vehicle was at standstill to make a left turn, the brake pedal was rigid and the steering wheel seized. The contact stated the Unlock Your Steering Wheel message was illuminated. The contact stated she started to smell and saw smoke exiting from the hood. The contact was able to exit the vehicle safely and shortly after the vehicle was engulfed in flames. The fire department was able to extinguish the fire. A fire report was filed. The contact stated a police officer came to the location of the incident but was not aware if a police report was filed. The contact stated no one was injured nor sought medical attention. The vehicle was not drivable. The contact towed the vehicle first to towing lot and then to a repair facility. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 62,000.

ODI #11480396ENGINE

Engine failure. No warning lights prior. Car went into limp mode on interstate. Recall 953 was performed on car in 2019. Was never notified prior to purchase of this issue and purchased a $1700.00 extended warranty that the dealership knew I didn't need because car covered under lifetime warranty. Complete nightmare. Dealership has no loaner car to provide me and says up to 3 weeks to finish diagnosis.

ODI #11480306ENGINE

Engine failure after 953 recall update. Engine stopped accelerating on highway.

ODI #11478828FUEL SYSTEM, GASOLINE,ENGINE

The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving approximately 35 MPH, the passenger cabin would fill up with the odor of gasoline. The contact stated an unknown warning light was illuminated. The contact had the vehicle towed to a local dealer who diagnosed that the engine needed to be replaced. The contact stated that the failure occurred again, with the passenger cabin filling with the odor of gasoline. The vehicle was towed to another dealer who diagnosed that the high-pressure fuel line needed to be replaced. The vehicle was repaired. The contact stated that the failure re-occurred and returned the vehicle to the same dealer. The vehicle had been repaired. The contact felt that the fuel line had been damaged due to the first engine replacement repair. The contact researched online and related the fuel line failure to NHTSA Campaign Number: 18V934000 (Engine, Fuel System, Gasoline). The manufacturer had been informed of the failure. The failure mileage was approximately 120,000.

ODI #11478334STEERING,SERVICE BRAKES,ENGINE

I HAVE A 2014 HYUNDAI SANTA FE SPORT THAT BURNS AN EXSESSIVE AMOUNTS OF OIL. I DO ALOT OF DRIVING MAYBE AROUND 36 MILES A DAY. EVERY TWO WEEKS ANOTHER OIL CHANGE IS NEEDED. BOUGHT THIS VECHLE IN 2017 WITH ONLY 20,000 MILES ON IT THE EVERYTIME I GOES TO JIFFY LUBE IT SHOWS THAT THE ENGINE WAS SUPPOSED TO BE REPLACED. THERE HAS BEEN MULTIPLE PROBLEMS WITH THIS VECHILE SINCE DAY ONE OF HAVING IT. I NEVER GOTTEN A NOTICE ABOUT THIS INFORMATION. HYUNDAI HAS BEEN CALLED NUMEROUS OF TIMES CONCERNING THIS MATTER. THE ENGINE WAS NEVER REPLACED OIL STILL BURNING REALLY FAST. ITS CAUSING A LOT OF TIME AND MONEY. I DONT THINK ANY OF THE PROBLEMS WERE TAKEN CARE OF.

ODI #11476978POWER TRAIN,ENGINE

Engine started to make a knocking noise right at 100k miles. We bought the car used with 78k miles on it and kept up with oil changes and tires. Once we noticed the noise we changed the oil again just to make sure everything was lubricated correctly. There were a lot of metal shavings in the oil and the noise just kept getting louder and louder so we stopped driving it and it has been sitting for about 9 months now and everyone we talk to says that the engine has blown. After looking into it, Hyundai has had many vehicles with this exact issue. This model and year needs to be covered under the engine recall that is for the Santa Fe sports and Sonatas.

ODI #11476523ENGINE

Engine blew out while driving through an intersection. Car turned off and could not use the break. Ended up coasting through the intersection. Oil change was performed at Hyundai and no information was given about potential engine failure. No issues with car previously and the check engine light did not turn on. Car still turns on and runs, but now the engine makes a loud noise. No check engine light still.

ODI #11475735ENGINE

While driving on the highway, the car started stalling, then a check engine light turned on. When going up hill, and when at a stop sign or stop light, the vehicle fully shut down. On the side of the road, I checked the spark plugs - one was fouled. I replaced the spark plug and the ignition coil but that did not solve the issue. Prior to this, there was excessive oil consumption. I used a quart every 6oo miles. I had the vehicle towed to Healey Hyundai in Beacon, NY where they determined there was no compression in a cylinder and that it was not covered by any existing recall or warranty. I had the issue confirmed by a mechanic shop in Poughkeepsie, NY as well, same conclusion, no compression in a cylinder.

ODI #11474431ELECTRICAL SYSTEM,ENGINEFIRE

My 2014 Hyundai Santa Fe Sport broke down while driving home on 5/30/2022. No active warning lights at time of incident. Vehicle slowed down while driving on interstate and lost the ability to accelerate. A noise was made (may have been considered knocking). Once parked on the side of the highway, nothing happened when START/STOP button was pressed except random lights across dash (NO WARNING LIGHTS). Vehicle did not appear to be ON. Vehicle had to be towed to local Hyundai dealership. Dealership replaced the starter, performed an engine diagnostics, then parked vehicle on lot. The vehicle caught fire on 6/20/2022 after service tech exited it; considered a total loss. The vehicle was inspected by Hyundai Dealership representative, owner's insurance company, and vendor for Hyundai Motor America. HMA ruled incident as No Root Cause for engine seizing: no fault of workmanship nor manufacturer. In addition, in January 2022, this vehicle went into LIMS mode, no active warning lights were observed, and the same dealership replaced Knock Sensor. The vehicle passed engine diagnostics test.

ODI #11474576ENGINE AND ENGINE COOLING

The contact owns a 2014 Hyundai Santa Fe. The contact stated that while driving at various speeds, an abnormal clicking noise would emit from the vehicle without warning. As the noise persisted, the contact stated that the vehicle shut off upon the depression of the accelerator pedal while at a stop. The check engine warning light was illuminated on the instrument panel during the failure. Upon restart of the vehicle, the vehicle began to hesitate upon depression of the accelerator pedal as the RPM's began to rev. The contact was able to reach her destination and upon inspection of her vehicle, she discovered that there was no oil in the engine. The contact called the independent mechanic where she had her recent oil change and they informed her of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) which was linked to the failure. The contact notified the dealer about the defect and had the vehicle towed there for assistance. The manufacturer was notified of the failure and offered no assistance. The vehicle had yet to be serviced or repaired. The failure mileage was 136,981.

ODI #11473275ENGINE

We were driving at the interstate then all of a sudden it went on a limp mode. Then the check engine light came on. There's also a rod knock as well. We were able to pull on the side or the road. We were like 70 miles away from home so we had to towed my car back to the dealership. They still haven't diagnosed it. They said it would take 2-3 months before they could take a look at it. But I believe it was under the warranty under the Campaign 953 for Hyundai. They cant provide a loaner or even a rental car for me. Im out of car for the next 2 to 3 months and may affect my job. This is very frustrating. I only had 71000 miles on it.

ODI #11473192ENGINE

We were driving in the highway and all of a sudden the engine started making a loud knocking noise. After safely pulling over, we checked the oil and there was none. There was no low oil light indicating a problem as well as no oil leaks or smoke. The oil just disappeared. We were lucky to get off the highway before the engine seized. The dealership confirmed the engine is blown and needs a replacement. The cost is $17,000 but Hyundai will only cover 50%. We are going the cut our losses and get a new car instead of repairing. To me this is a factory defect that should have been covered event though it’s beyond the warranty: we have service records showing an oil change every 5,000 miles. We are the original owner.

ODI #11472617ENGINE

Driving on interstate when car went into limp mode and started ticking and knocking. Again. Flashing engine light. P1326 knock sensor code, again. Another $250 for towing to dealership and life without a car again As a single mom of a disabled child

ODI #11472639STEERING

Steering column coupler is failing. If it breaks completely, I could lose control of steering and it could lead to a crash. It is available for inspection and has been inspected by Hyundai and confirmed that it is a coupler failing. The only known problem, that I didn't realize was a problem, was vibration upon braking (I thought that was the rotors needing attention) and vibration when hitting speeds between 65-75 (which I thought was an alignment issue). It was when I tool it in for an alignment that I was asked if there was any "play" or clicking in the steering column and there was, but it was so slight, I had not thought anything of it. I was told there was a recall on this part for two models in 2014, but my Santa Fe was not part of that. There was also a recall for this part on a Santa Fe 2016 forward; again, it excluded my vehicle. The job is expensive, for a $24.00 part replacement. I am told the entire steering column needs to be replaced at a cost of $2800.00 and that was from the Hyundai dealer.

ODI #11472643ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

When entering a busy intersection, the car seized with no power and would not restart.

ODI #11472433ELECTRICAL SYSTEM

Drivers side rear passenger door lock became inoperable. Door will not lock or unlock with key fob or from the drivers door arm rest door lock/unlock switch. Door lock on the door panel does not move positions when fob or door lock switch is operated. Door lock within the door handle on the inside is in between the locked and unlocked position. If the silver lock on the door is either pushed or pulled, the door lock will function. Power lock does not work.

ODI #11472194POWER TRAIN,FUEL/PROPULSION SYSTEM,UNKNOWN OR OTHER

While driving normally, suddenly the vehicle will jolt and the RPMs go down to zero despite the vehicle still moving. Even with the gas pedal pushed down to the floor, and being able to hear the engine 'vrooming', the vehicle will not increase speed. It is extremely dangerous to not be able to speed up when on a highway or interstate. The check engine light does not come on, the diagnostic at the dealership does not throw any codes and the issue is intermittent so no one knows how to fix it since they can't duplicate the problem on demand. Usually turning the car off and on will 'fix' the problem until it happens again out of nowhere. The vehicle is extremely unsafe; this has been happening on and off for months. We do have videos of this occurring; no one at the dealership or any friends who are mechanics have any idea of what is wrong.

ODI #11471721ENGINEFIRE

On June 1, 2022, the vehicle was towed into the dealership. Customer complained it stopped while running and wouldn't start. Initial engine Dx was completed. The battery and starter were replaced. Upon replacing both, the engine started, but was making a "clicking" sound. On June 20, 2022, another engine Dx was performed. Dx revealed DTC P1326 - Knock Signal Range/Performance and DTC B1688 - Cluster Ionizer Fault. Engine was under an extended warranty. Given known engine issues with these vehicles, Dealership planned to request Hyundai replace the customer's engine. Customer was the original owner and routinely serviced vehicle at the dealership. The vehicle was moved to the back of the storage lot. Several minutes after parking same, they observed smoke coming from the engine compartment. Three fire extinguishers were used in an effort to suppress the engine fire. The Fire Dept. was ultimately called to extinguish the blaze.

ODI #11471797FUEL/PROPULSION SYSTEMFIRE

Car caught fire while driving.

ODI #11469972ENGINE

While driving to an appointment on 6/16/22, i went to pass someone in the left lane. I was able to accelerate enough to pass the vehicle. After that, my vehicle lost power and I was able to coast to the side of the road safely. I was stuck on the side of the road for a few hours and was finally able to be rescued. Got the car home, took it to the local maintenance shop where they couldnt find anything wrong with it. I got my car back the next day, only to have the engine start a tick noise in the engine. I checked the oil level and it was below the L on the dipstick. No low oil light or check engine light ever came on. I put 2 quarts of oil in. Started the car up to now have a loud knocking noise when i accelerate. Since this just happened over the weekend, i havent made it to a shop to have the car inspected.

ODI #11469225STEERING

I have a Steering Coupler failure on a 2014 Santa Fe with 67k miles. Hyundai has already recalled the Steering Coupler in the Elantra and Sonata models, however this same part is used across multiple models including the Santa Fe and Azera. My family is forced to replace this on a 2014 Santa Fe and 2013 Azera. The defective part causes a heavy clunking in the steering column which could lead to an accident. Below is the recall notice. https://autoservice.hyundaiusa.com/TXX7/MicroSiteTemplate/MicroSiteTemplateVINValidate/2687 The part being replaced is below, which as you can see is across multiple models. MDPS Flexible Coupling Replacement 56315- 2K000-FFF Applicable Vehicles: 2010~2014 Sonata (YFa), 2011~2014 Sonata Hybrid (YF HEV) 2007~2017 Elantra (HD, MD/UD), 2009~2012 Elantra Touring (FD), 2013~2014 Elantra GT (GD), 2013~2014 Elantra Coupe (JK) 2013~2018 Santa Fe (NC) 2012~2017 Azera (HG) 2012~2017 Veloster (FS) I wanted to report this to ensure that the government agency responsible knows that this part is used in more than 2 models. This is a common complaint against Hyundai if you read online about their complaints. It is unsafe and unfair for other models to not be included in this recall.

ODI #11468694ENGINE

The engine began to knock when accelerating from stop signs and green lights then engine quit entirely. Check engine light came on but did not flash. Vehicle was towed to Hyundai dealer service department. Service department says engine needs to be replaced. THE CONSUMER REQUESTED THE MANUFACTURER HONOR THE WARRANTY DESPITE IT BEING EXPIRED.

ODI #11467802ENGINE

We were not advised that the vehicle was burning oil when serviced and there were no signs of leakage in the garage where kept. On an extended road trip the engine began to make a rattling noise that got worse as we drove. I stopped at an automotive store and checked the oil just to be surprised that no oil was in the engine. Again, no external damage or leaks. I serviced the vehicle with oil and continued driving home. On the interstate in traffic the vehicle stalled and I coasted the vehicle to the side of the road. The engine would not turn over and we had to be towed. Hyundai says they don't have parts to fix the vehicle, but that when they do it will cost $14,000 to replace the engine. This engine model needs to be put on re-call just like the other engines that Hyundai has been penalized for bad and unsafe engineering.

ODI #11467670ENGINE

A worn connecting rod bearing which produced a knocking noise from the engine and engine warning light. Engine had 80 thousand miles with routine oil changes using 100% synthetic oil

ODI #11466331ENGINE

Bearing wearing that resulted in engine seizing. The vehicle started to make an engine noise without any light bulb on the dash or any signal of damage or oil leak. Due to the increment in noise I opted to stop the vehicle and tow it to the Hyundai dealer. Consumer's vehicle (2014 Santa Fe xl) started to sound bad out of nowhere on December 2021 and decided to stop it and take it to the Hyundai. The vehicle never light any bulb or lack any power, just the noise. Consumer was told by Hyundai engine needed replacement but they won’t cover because consumer is the second owner. The vehicle have 97,000 miles and all the oil changes had been made according to the recommended time by the manufacturer. There is a recall due to the same issues for the Santa Fe sport but consumer's wasn't included.

ODI #11466451ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCEFIRE

I was driving to pickup my dog from daycare centre and when I arrive to house, put my car in Park then a huge amount of smoke came out from the front hood of car. The smoke got bigger and bigger within 30 seconds I couldn't see anything from front of car and around driver's seat. There was no Hazard alerts or signs on my car that my car was overheating. There was no signal or emergency shut off on the car when the overheating began. My boyfriend was in car at time. My dog was walking outside with daycare caretaker when a flame started on Driver's side engine. The flame lit and sparked into a huge flame. I ran out of car while my boyfriend yelled for everyone to back away from car before it explodes. The flame grew and engine bursted into flames, a loud explosion followed. I did not have any time to even gather what was going on before my eyes, I was trembling in shock and could not speak clearly. Immediately, I called police to come put out the fire. The fire department was transferred into my phone call. I was able to give address and they arrived on scene within 3-4 minutes. Fire department put out the flames with a water hose. The car was completely damaged, falling apart into pieces, front hood was on fire to the back seats, doors were on fire, steering wheel was gone, entire front dashboard and chairs were melted and gone in pieces. I started feeling sick and overwhelming stressed.

ODI #11465939SEAT BELTS

Front seat passenger seat belt retractor is locked. Dealer says seat belt and retractor needs to be replaced at a cost of $900. How many owners are going to spend that much money to replace the most important safety device in the vehicle? Soon after I purchased the vehicle in 2014, the same thing happened to a rear passenger seat belt.

ODI #11465105AIR BAGS,SERVICE BRAKES,SEAT BELTSCRASH1 INJURY

The contact owned a 2014 Hyundai Santa Fe. The contact stated that while driving approximately at 75-80 mph when another vehicle driving at high speeds crashed into the rear of the vehicle causing the vehicle to sway. The contact attempted to avoid crashing into another vehicle but crashed into a concrete divider. When the contact depressed the brake pedal, it failed to respond. As a result, the vehicle flipped over. During the incident, the seat let's failed to retract and secure the contact therefore he collided with the windshield during the impact. The air bags failed to deploy. The contact sustained injuries to his back, ribs, and shoulder that required medical attention. The vehicle was towed and deemed totaled. A police report was not filed. The manufacturer was made aware of the failure. The approximate failure mileage was 70,100.

ODI #11463516ENGINE

At highway speed during moving to exit ramp car stalled and luckily coasted to safety without an accident but was very scary and could have ended badly. Restarted car and all seems to be working fine currently but worried it will happen again, this is the first time. No engine codes and had it checked with a odb2 scanner.

ODI #11463094VEHICLE SPEED CONTROL,ENGINE

While driving on the MA Route 90 on April 29, 2022, the vehicle stopped accelerating and became unsafe drive. I brought the car to Midas and was told that the car needed a new engine. I contacted a Hyundai dealer and was told that they could not look at the car as they had over a hundred Hyundai engines to replace. Prior to this incident, there were no warning lights or messages. I have learned that there seems to be significant problems with many Hyundai models. I believe this was extremely dangerous as the car would not accelerate whileI was in the fastlane of the highway.

ODI #11462445ENGINE

While driving on the interstate the engine completely seized. I managed to quickly get to the side of the road by coasting. I was traveling in the left passing lane at a speed of 65-70 mph and had to cut into the right lane in order to safely make it to the side of the road. Luckily I did not have any of my three children in the car with me. Prior to this, there were no waring lights, i.e. check engine, low oil etc. and no signs of any oil leaks, no smell of burning oil and no blue smoke from the exhaust. The independent service center confirmed that the engine did not have any oil in it causing the seizure and ultimately blowing the engine. I take the vehicle in for regular maintenance for oil changes, tire rotations etc. as well as having it inspected per state emissions requirements.

ODI #11462017ENGINE

The contact owns a 2014 Hyundai Santa Fe. The contact attempted to start the vehicle however, the vehicle failed to start. The contact attempted to have AAA jumpstart vehicle however, the engine failed to start. The vehicle was towed to a certified mechanic who diagnosed that the engine had seized and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not covered under a recall. The approximate failure mileage was 98,000.

ODI #11461766ENGINE

On 4/17/22, The car quit running on an interstate Highway off ramp merging lane, with three passengers. Driver was able to coast to the berm. This could have been a lot worse under different circumstances. UNKNOWN No recollection of check engine light prior to failure but did come on at failure. On Fri, Apr 22, 2022 at 7:43 AM, Service Consultant from Hyundai Dealership wrote : "It is a connecting rod bearing failure in the engine". Hyundai's response to recall or warranty inquiry: "They are saying that it is out of the warranty by the mileage. They had warranty extensions on the 2.0 turbo and the 2.4 engines. The 3.3L V6 did not fall under those".

ODI #11461333ENGINE

Our 2014 Hyundai Santa Fe although not included in the NHTSA Campaign 17V226000, shows identical signs of engine failure. The vehicle showed no signs of excessive oil consumption nor engine damage previous to failure. After a 265 mile trip the vehicle began making an odd rattling noise and grinding. I thought possibly a transmission problem or power steering. The following day we departed for the 265 mile trip home. After 10 minutes driving the knocking noise was loud and worrisome. I stopped at an auto parts store to look the vehicle over. We had no warning lights or dash indication of a problem. I looked the engine over and the underside of the vehicle. No leaks and no obvious signs of a problem. I checked the oil and the indicator was dry. I opened the oil service cap. A burnt smell and steam or smoke rose out of the opening. I bought 4 quarts of synthetic oil and serviced the vehicle. The loud noise remained and it appeared not to help the vehicle. We had no option 245 miles from home, so I continued on the interstate and 20 miles later the engine quit while driving at 70mph. I exited the lane as safely as possible. The engine would not turn over, stranding us on the side of the interstate in a rural area. We had the vehicle towed to Jenkins Hyundai, Jacksonville FL. After diagnostics they advised us the engine seized. Due to the nature of supply parts available, the engine replacement was estimated at $14000. This basically totals the vehicle. The sales department offered us $100 to take it off our hands. Unbelievable. This engine failure is typical of the faulty manufacturing Hyundai previously settled for after so many incidents. Again, we had no indications of a pending failure other than noise and within 40 miles of the noise starting the engine seized.

ODI #11460164ENGINE

The engine seized while driving. It occurred while exiting a highway on the off ramp and the vehicle was safely removed from the road. Engine seizure was confirmed by inspection by a mechanic. It is available for inspection. No warning lamps or messages were received prior to the incident.

ODI #11459493ENGINE

I purchased a used 2014 Hyundai Santa Fe in 2020 which had 60,000 miles on it and in fairly good condition. In November 2021 I was driving on the highway going around 65 mph and the engine suddenly died and I was unable to continue accelerating. I was barely able to swerve into the breakdown down without getting in an accident however it was a very dangerous and stressful situation to be in. I took the vehicle to a dealership and they said the entire engine needs to be replaced which will cost roughly $7500. I believe a recall is definitely needed on the 2014 Hyundai because they have engine issues just like prior models had, which were recalled. I checked the National Highway Traffic Safety incident database and found many other people had this same engine issue with the 2014 Hyundai Santa Fe. These models are very unsafe and could potentially cause serious problems for other drivers.

ODI #11459449ENGINE

My car have a bad engine noise

ODI #11459190ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

Driving on interstate felt car stall pulled to side of the road placed in park. Looked under hood noticed car hot checked oil and was completely dry. I know for a fact there had not been any leakage prior that was on the ground where I parked and none under where I pulled off road. Not one check engine light or low oil light had came on prior or during the time of the car stalling. Called tow truck to have it taken to dealership where they turned it back on after I advised of issue and that it shouldn't be turned on they said they had to to know what it was doing and the engine at that point was making loud knocking noise. I was told engine would have to be replaced. I was told I'm not the only one that has had this issue with this model car but there is no recall so it would be out of my pocket even though there is a "known issue". This was dangerous as it stalled in middle of interstate and left me stranded. Also, I got regular oil changes and was actually on my way to appt to have oil changed and never had been told that I was leaking or ever low on oil by dealership either. If looked up the known issue is with oil consumption. Dealership still cannot explain where yhe oil leaked from or went to.

ODI #11458907STRUCTURE

The rear door is stuck closed and locked because of faulty actuators. If I'm in an accident with my grandchild on the other side I can't get him out of the vehicle

ODI #11458028UNKNOWN OR OTHER,ENGINE

While driving on a highway at around 40-45 mph my car stalled and came to a stop without warning. No dash lights lit up, no noises, no smoke. Car will not start back up. Mechanic said that it was not spark plugs or lack of maintenance. It seems like there is currently a recall for 2014 Hyundai Santa Fe sports but my vin number doesn’t fall in the recall batch.

ODI #11456756ENGINE

Our 2014 Hyundai Santa Fe Sport's engine seized and shut down in traffic Saturday night, 3/11/22, while my family and I were out grabbing food. We barely made it into a parking lot before it stopped moving. We got it towed to our regular repair shop. After inspecting it early in the week, they told us the engine had seized and was dead and that we should contact the service center at the dealership. We get regular maintenance, and there was no prior warning. Looking online, there is a recall on "some" 2013-2014 Santa Fe Sport's for the engine - "...there have been instances of stalling, meaning the engine may stop running while the vehicle is being driven." is just part of the recall info. Somehow our vin number isn't on this list. I'm asking for the recall to open up to more vin numbers.

ODI #11456571ENGINE

The contact owns a 2014 Hyundai Santa Fe. The vehicle had previously been serviced for a transmission replacement. The contact stated that while driving at an undisclosed speed, a ticking sound was heard and there was oil leaking onto the engine and driveway. Additionally, there was a hole in the timing chain cover and there were two bent bolts that had detached from the timing belt cover. The vehicle was towed to the dealer and diagnosed with engine failure. The dealer informed the contact that the engine needed to be replaced; however, the vehicle was not covered under warranty since the contact had not had an oil change performed prior to the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the failure may be related to Manufacturer Campaign Number: 194. The failure mileage was approximately 80,000.

ODI #11455653ENGINE

The contact owns a 2014 Hyundai Santa Fe. The contact stated while her husband driving 35 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The driver was able to restart the vehicle and drive back to the residence. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired. The contact stated on another occasion, while her husband was driving 55 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle again to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 95,000.

ODI #11453416UNKNOWN OR OTHERCRASH1 INJURY

The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving 30 mph during rainy weather, the contact was attempting to get into the right-hand lane out of the way of a speeding vehicle approaching from the rear. The brake warning light illuminated. The contact stated that the brake pedal failed to respond when depressed. As a result, she crashed into the rear of a vehicle in front which caused her vehicle to come to a stop. The air bags did not deploy. A police report was filed. The contact was injured by the impact hitting her head on the steering wheel. The contact stated that she was driven to the hospital by her husband where her injuries to her forehead were treated. The contact mentioned still having side effects from the accident, she suffers from migraine headaches. The vehicle was drivable, but that the vehicle engine began to stall at stop signs or traffic lights. The vehicle has been at the contact's residence for 4 months since the accident and was not drivable. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 110,000.

ODI #11453418ENGINE

On 2/10/22 I was driving on a busy highway during rush hour about 60 miles per hour and my car began to loose power. I was able to cruise to the shoulder safely. I turned it off and it immediately restarted and ran with no problem. A few days later it stopped again while I was on another highway and I was able to get to an exit and to a safe location. Ultimately, after trying to restart, it failed altogether and had to be towed by AAA to Hyundai. My vehicle is serviced regularly and I've never had warning signs come on other than the the two times when the call stalled, and at that point, every light in the car was blinking. Hyundai would not give me a firm date for diagnosis. They said that they were backed up and estimated a repair even after diagnosis, would be well into March 2022. By the way, my car was dropped off on Feb 12, 2022! I requested a loaner and they told me they did not have one available. I had the car towed to an independent mechanic and I was told that the engine needed to be replaced.

ODI #11452825ENGINE

Driving vehicle on freeway, loud knocking noise started under hood. Warning lights started to flash and engine died and I guided car to shoulder.

ODI #11452202ENGINE

Driving Hyundai Santa Fe 3.3 Limited with two toddlers down in moderate/heavy traffic with speeds 35-50 MPH when started to hear ticking/knocking noise coming from engine. Noise continued to increase with corresponding decrease in drivability (decreased acceleration & vibrations from engine). Had vehicle towed to Hyundai Dealer for inspection. Dealer has advised that engine has premature engine wear as a result of rod knock and damaged rings causing engine failure. Dealership stated a new engine will cost $12k because we are the second owner. Vehicle had no check engine light, no oil pressure or low oil warning lights and had no OBDII error codes. No prior indication of imminent engine failure. Engine was not listed in current recalls. Approximate failure mileage at 93k.

ODI #11451299EXTERIOR LIGHTING

The forward facing lights on my 2014 Santa Fe are so dim, I have to drive with the bright lights on just to be able to see at night. I’ve replaced the bulbs twice and they are still dim. Fog lights work, brights works, it’s just the regular night vision lights. I have resort to go slower than normal speed when driving at night because I can’t see. Thank God for street lights and road lamps. Hyundai try and resolve this issue. Thanks

ODI #11446467ENGINE

I was driving on the interstate going around 65 mph on the highway. The vehicle stopped accelerating and I had to swerve into the breakdown lane, lucky that I was not hit by other cars. I turned the vehicle off for a few minutes and then tried to restart it but the vehicle made loud noises and started smoking so I turned it off. I had it towed to a dealership and they said it would need an engine replacement. I only had the vehicle for one year and it was in good condition.

ODI #11446389POWER TRAIN

While driving on a busy highway on December 26th, 2021 the vehicles check engine light suddenly illuminated and began flashing. There was a sudden loss of power and unable to accelerate. No warning lamps or indications that a catastrophic failure was impending. This was an extremely dangerous situation that almost ended in a fatal accident with other drivers having to slow down and go around the car in "limp mode.". Today, on January 5th, 2022 the dealership informed us that this vehicle is part of a massive lawsuit and settlement due to defective engines in Hyundai and Kia vehicles that throw rod bearings and even catch fire. There is a claim currently pending with Hyundai to have this engine replaced. There is an estimated 3-4 week turnaround before having the vehicle returned to us. We're to wait 3-5 business days to determine if Hyundai will approve or deny the claim. It's hard to imagine they will based off of us being the original owners and receipts indicating all required maintenance. We're also expecting to have Hyundai to pay for a rental vehicle since there are no loaners available.

ODI #11446100ENGINE

Total engine failure while driving, 1000 miles after a clean bill of health and some work done at licensed hyundai dealership. Both hyundai local and corporate pointed fingers and blamed but no accountability. Dealership quoted 14k for install of used engine. Local engine shop said these engines fail shortly after 100k miles and he sees them more frequently than any other brand. The problem is the engine design, and it's inability to properly lubricate itself under real world driving conditions.

ODI #11446081ENGINEFIRE

On December 31, 2021, at approximately 12:30pm CST, I was driving my fathers 2014 Hyundai Santa Fe down I-94 in Michigan City/ LaPorte area of Indiana. In the vehicle was my father, my wife and my brother. I was driving at approximately 70-75 mph and I started hearing a rattling noise when I accelerated. It sounded as if the vehicle had a loose heat shield on the exhaust, so I didn't think too much of it. About 45-60 seconds after that, all the dash lights came on and I pulled off to the side of the highway. I turned the vehicle off and waited about 30 seconds and tried to start it back up, which it did not do. I then noticed smoke coming from under the hood, so I told everyone to get out of the vehicle and I popped the hood latch. I opened the hood and tried to determine where the smoke was coming from, however it was coming from under other parts in the engine, so I could determine what exactly was smoking. I then saw a flame. I told everyone to get back and I immediately called 911. Within 10-15 minutes, a firefighter pulled up in a pick-up truck. He assessed the situation and spoke with my father. Ten minutes after that, other firefighters showed up with an engine and extinguished the fire. By that time though, the fire had completely engulfed the entire front end of the vehicle. We spoke with the police officers after a short wait, a tow truck came and picked up the vehicle and we were picked up by other family members.

ODI #11445629ELECTRICAL SYSTEM,UNKNOWN OR OTHER

One day Im driving to work and out of the blue, my car stereo stopped working, it turns on but no sound comes out of it. Tried replacing amplifier, speakers etc, nothing worked. After that, my car wouldn't start several times a month, had to jump start it frequently for about 4-5 months. Eventually it became if I didn't turn on my car atleast once a day, it would die and need to be jumped. So Ive been jumping my car almost every 2-3 days for the past month & 1/2.. Changed the battery multiple times. Took it to different mechanics and dealers, NOBODY knew what the issue was. Apparently something is draining my battery and no one knows how to figure it out!

ODI #11445296UNKNOWN OR OTHER

We drove the vehicle to the mountains and home around three thousand miles into an oil change and began experiencing our transmission slipping and shifting rough. My wife drove the car to work after returning from the trip and on the way home, the check oil light came on. When I checked it, there was no oil showing on the dip stick and a small burnt but at the very end. It took 5 quarts of oil to get it back to full. After doing the oil consumption test through Hyundai, they are telling me the transmission is not covered. We are waiting for the response from Hyundai in an engine replacement but I’m very concerned about the drivability with the transmission issues.

ODI #11444861ENGINE

Driving vehicle on Interstate at 65 mph. With no warning, dashboard lights, or anything, engine just shut down. Heard banging when trying to restart, shut car off. Checked oil, not a drop in engine. Dealer says engine "threw a rod", says it will be $15,000 to replace. Hyundai said they'll pay $7,500 and want me to pay $7,500. After doing some research, I see that this is a recurring problem on this vehicle. I feel that Hyundai should replace engine since this has happened to a lot of these cars according to the many forums about Hyundai. Any help would be appreciated.

ODI #11444174ENGINE

Car has been taking care of and routinely serviced. One day it was sluggish and two days later the engine light came on. Immediately took to mechanic who said engine oil was black (routine and timely oil changes). Changed oil and new spark plugs. Car was not any better. Took to dealership who said engine is 5 degrees off and needs a new engine for 15k!!! Car only has 112k miles on it and is in perfect condition. Took it to another mechanic and he stated the pin was broken in the camshaft causing the degree timing issue. This seems to be a recurring issue with this car and is unacceptable to pay that much for a car, take good care of it, and have the engine die and be quoted 15k to repair.

ODI #11443143ENGINE

The engine just started making cracking sounds Hyundai dealer ran a diagnostic and said the verified concern found that the engine had internal failure is in need of a replacement connecting rod bearings has failed vehicle on the verge of seizing metal on oil filter paper edge appears to be heavily grudge leaking with oil cap needs to replace engine to correct the concern.

ODI #11442842ENGINE

Vehicle stopped on highway while driving. To,d it was the cam shaft sensor. Upon research and further review there are hundreds of complaints about the cam shaft and system.

ODI #11441659ENGINE

Car started making noise and suddenly stopped in the middle of driving. Passengers Including kids were in the car. Car was towed and told that it's engine failure possibly the rod connecting to engine is defected. I was also told car could have caught fire if we had kept driving it. Car was always kept upto date on maintenance at hyundai dealer. No issues were reported with the car at maintenance.

ODI #11440601ENGINE

About 4 weeks ago I was driving about 50 mph and slowed to take a right turn, when accelerating out of the turn I had no power, but the engine was still running fine. I could get up to about 40 mph when I pressed the accelerator all the way to the floor and held it there. I immediately turned around and went to the Hyundai dealership that was just a mile away. The problem was diagnosed as needing a new transmission as first gear was completely gone. We asked the dealership to diagnose any additional problems and they said there were no other issues with the car. The part was ordered and the car sat for 3 weeks at the dealership. Upon being notified the work was done on the replacement transmission we were told that during the final test drive by the technician that the engine had very loud knocking sounds. We were told that a new engine was needed. We are not sure if there is negligence on the part of the dealership service dept. or if there is something else going on. We noticed several other recent issues about this similar engine failures on the NHTSA website and wanted to report this as well. Current mileage is 176,000.

ODI #11440454ENGINE AND ENGINE COOLING

The contact owns a 2014 Hyundai Santa Fe. The contact stated that while her husband was driving at an undisclosed speed, there was a knocking sound coming from the vehicle. The vehicle was taken to the dealer and diagnosed with engine rod knock and engine failure. The engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the VIN was not included in the recall. The failure mileage was 99,271.

ODI #11438941SEATS,UNKNOWN OR OTHER,SERVICE BRAKES3 INJURIES

Back in March my landlord lost his keys then Someone started to enter my unit illegally I filed numerous police reports to ensure safety for me and my two small children but wasn’t taken serious was forced and admitted into the hospital for trying to protect me and my children losing custody as well and my car was left parked on a city street, my house possessions were all damaged as well and I believe a rodent or someone left the windows down purposely for a rodent to gain entrance to my vehicle and living area as well, my vehicle tires kept needing repairs the interior had some kind of infestation and something was wrong with the ventilation system in the car and I didn’t feel safe driving the vehicle nor did I feel that the vehicle was worth the 413 monthly payments which I never missed payments on up until this incident. I tried to go through my car insurance company and local Hyundai dealer for a replacement of my vehicle and nothing was done to protect my safety or health also my banking information was compromised and I lost financial control and was unable to make payments for the last two months because of this I reached out to Santander consumer which is my finance company to express my concerns and they was unable to stop the repossession, I feel horribly scammed and is wondering if there is anything that can be done to stop me from further loss if anything is needed further feel free to contact me

ODI #11434503ENGINE

Engine died, luckily at light at a stop, and not on a freeway. Would not start after. No warning lights before or after. Dealership states seized engine. Facebook group posts suggests multiple of these happening on years 2013-2017. Dealership servicing vehicle is Hertrich Hyundai of New Castle, Delaware.

ODI #11434527ENGINE

Driving Hyundai Santa Fe down I-95 in moderate/heavy traffic with speeds 35-50 MPH when started to hear ticking/knocking noise coming from engine. Turned off radio & AC to better hear/monitor sound. Noise continued to increase with corresponding decrease in drivability (decreased acceleration & vibrations from engine). Managed to get to closest exit (about 2-2.5 miles) exited highway and parked vehicle. Had vehicle towed to Hyundai Dealer for inspection. Dealer has advised that engine has premature engine wear as a result of rod knock and damaged rings causing engine failure. Vehicle had no check engine light, no oil pressure or low oil warning lights and had no OBDII error codes. No prior indication of imminent engine failure.

ODI #11434603POWER TRAIN,ENGINE

The Turbo failed and is not functional. I took the car in and found out that it needed to be replaced. They stated they would replace it but it would take a while since the turbo is currently on back order. I called every dealer in town to find out that the all had cars needed this part and that it would be a while before they get the part. One dealership advice me that he had a car since January. I think an investigation in regards to this matter is warranted. We felt something weird when we took it for an oil change. Weeks later when we went over the 100,000 mile mark, the check engine light turned on. We took it in right away.

ODI #11434096ENGINE

Was driving down the freeway in cruise control when I heard a knocking noise. Soon after, the RPM jumped from 2 to 6 and smoke came out the exhaust. I pulled over immediately, and oil was all over the ground. Towed it back to service shop, and there are 2 holes in the engine. Had car inspected by state, and they said this was in relation to the recall 17V226000: bearing wear may result in engine seizure. No warning lights ever came on.

ODI #11433964STEERING

Vehicle had a steering coupler failure at 37766 miles. It is out of warranty, but other models with the same design have been granted an extended 100000 miles/10 year coverage for steering coupler replacement.

ODI #11432838SERVICE BRAKES

Recall campaigns have been issued for the ABS system. The recall notice says repairs must be made, and they should be made asap if the ABS warning lights are active. On July 23, 2021, I brought my vehicle to Sterling Hyundai (5000 Johnston St., Lafayette, LA) where they inspected the part only, with a verbal notice from the Service Manager (Jason) that the part would be in the following Tuesday (July 27) and I would be called to schedule repair. On August 17, 2021, I was the one who called inquiring when the part would be in, and I spoke with the Parts Manager. He said my part wasn't in yet, but another person's part was in so they would use that part on my vehicle. He transferred me to the booking line where I left a message to schedule an appointment. As of today, September 13, 2021, I have not received any phone calls or emails, and I still have not had the recall issue corrected by the dealership. On July 23 and August 17, I informed the people I spoke with that the ABS warning lights were active, and they were active at the time of the alleged inspection. I should not have to beg the dealership to fix manufacturer's recall, and I have done my due diligence calling multiple times and rendering my vehicle for inspection. My next complaint will be with the Louisiana Auto Dealer's Association, should NHTSA not take action.

ODI #11430799ENGINE

The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving approximately 60-65 MPH, she heard abnormal knocking sounds coming from the engine and an abnormal popping sound coming from underneath the passenger’s side of the hood of the vehicle. The contact stated as she continued to drive, the vehicle started shuddering and stalled. The check engine warning light and several unknown warning lights were illuminated. The contact stated she was able to restart the vehicle and drive, but the vehicle would not shift into 3rd gear. The contact stated as she was veering to the side of the road, the engine threw a rod. The vehicle was taken to the dealer who diagnosed that the engine needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 53,000.

ODI #11429571ENGINE

The contact owns a 2014 Hyundai Santa Fe. The contact stated that while driving approximately 35 mph, a knocking noise was present coming from the engine with the check engine warning light illuminated. The vehicle was towed to an independent mechanic who diagnosed that the engine bearings had failed, and the engine needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The approximate failure mileage was 117,000.

ODI #11429483UNKNOWN OR OTHER

I took my 2014 Santa Fe in for ABS recall and replacement. Shortly after, about 1 month and a couple hundred miles, my ABS light, traction and engine lights, and my ebrake light remain on. My speedometer does not work and reads at 0 even while moving. I can feel my traction not working and the vehicle slipping under the wheel. I took the vehicle to Hyundai dealership and there is an issue with my whole HEC unit and needs to be replaced. The HEC unit works with the ABS system and could have been shorted from the ABS recall. It reads multiple sensor issues with the wheel sensor and HEC unit needing to be replaced.

ODI #11427237ENGINE

Engine burned oil faster than it should and was out of oil. Oil change April 20, 2021 and out of oil on July 28, 2021 and not due for oil change for another approx 1K miles. Our safety was at risk because I was driving the car and it died in the middle of the road without warning with 2 small kids in the car, I’m 7 months pregnant, and 95 degrees outside. Car towed to local auto repair service that does my routine car service needs. The car has not been inspected by anyone other than local auto repair shop at this time. I’ve called dealership of where car was purchased. I’ve also contacted Hyundai and told that a case manager will contact me in the next 2 weeks. No warning lights were on until the car died while driving it.

ODI #11427058ENGINE

At highway speeds going through the mountains, the engine began to lose power and then began to shake. One or more cylinders began to misfire while climbing a hill with many other cars and trucks in the slower lane to avoid. The engine light was flickering and depending on the position of the accelerator would go on and off. The car began shaking rather violently, but I couldn't pull over so others needed to avoid me. I coasted down a hill and made it off an exit ramp. Then engine had no power at this point and was still shaking. I checked the oil and found it had burned nearly 1 qt. in 100 miles. I noticed nearly all the oil was gone on the prior oil change and thought the mechanic had not put enough in. I now think there is something dangerously wrong with these engines consuming oil. The engine light has been coming on for a while and the dealerships or others I had read the codes normally indicated cylinder 3 contribution. This was never solved as it would come back on after a few months from having it worked on. The dealership still has the car and stated that cylinder 1, 3, & 4 had misfire codes and that 1& 3 plugs were coated in oil. After cleaning the engine and doing compression tests it appears the engine is destroyed. I'm glad the engine didn't lock up and I can only image what would have happened had I been able to continue on that trip and it consumed all its oil while driving. A locked up engine may have resulted in a fire or wreck as the loss of power on a mountain nearly did.

ODI #11426602ENGINE

2014 Sante Fe Limited. 109,000 miles. Original owner. Bought brand-new from dealership. Done all the maintenance on time and as recommended by manufacturer. Right before last oil change (which was only less than 500 miles over) knocking noise started. Oil change done and nothing was reported as being a problem. Knocking continued. Drove to dealership and they said they could not look at the car until a week later. I said ok I will bring the car back and they said I should not drive car since it sounded like it was a bearing rod failure. Later that week I was told that it was a "lower bearing failure" and that a new engine would be needed to which I was used for a used engine $11,292.49. This amount is a little more than the car is worth. I was told that the current recall for this same issue is only for the Sante Fe Sport which is a the 4 cylinder engine and the Limited is v6. I told the service department that this is the exact same thing as the other recall for the sport model and I don't understand why it isn't covered also for the v6. I called on 7/6 to Hyundai Corp to start a claim on getting the engine paid for. They said it could take up to 10 working days. On 7/22 (12th working day) I called in to Hyundai Corp and was told I should be getting a call the next day from the case manager. I received an email 7/23 that a case manager has not been assigned but should be shortly. I replied back to that email saying that is not acceptable. 7/26 AM called Hyundai again and still no case manager. Alert has been put on the case to get a case manager to look at it soon. Sent a followup email documenting what was said. 7/27AM called Hyunda again and still no case manager and nothing that department can do. I asked for a manager or someone at the national team contact info but Hyundai would not provide it to me. Sent a followup email documenting what was said. Thankful that I wasn't in an accident with my two young kids.

ODI #11424430ELECTRICAL SYSTEM,SERVICE BRAKES

The vehicle is in excellent condition with all maintenance complete. Starting intermittently at approximately 40,000 miles, and now consistently since 49,000 miles, 3 warning lights illuminate on the dash simultaneously; 1: ABS warning light, 2: TCS warning light, 3: Hill Assist warning light. Reading the codes with a code scan tool indicates the Right Rear Wheel Speed Sensor has a short circuit, an open circuit, or has failed, or the wire connector has failed. If the ABS or TCS systems are not functioning, there is a higher risk of crash. This is a very common problem according to simple google searches, and affected vehicles should be recalled and repaired.

ODI #11423557SERVICE BRAKES, AIRFIRE

The contact owns a 2014 Hyundai Santa Fe. The contact stated that after driving the vehicle at 55 mph, the vehicle was parked for a few hours. When the contact attempted to restart the vehicle, the vehicle failed to start up. The contact lifted the hood of the vehicle and noticed that there were ashes on the battery. The contact also stated that he noticed melted wiring around the abs system. The contact had the vehicle taken to the dealer who stated that the abs system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 19,755.

ODI #11423464EXTERIOR LIGHTING

The drivers side low beam headlight did not come on....Replaced the light bulb and it worked, so reinstalled the light assy into its housing,,checked it and it did work.... 5 hours later as i was leaving home the drivers side low beam was not lite again.....The next day, replaced the bulb with a new one thinking I got a bad bulb....Same thing happened...I have a lite headlight on the passenger side, high beams work, turn signals work, fog lamps work..So it is not a fuse or a relay. Googled 2014 Hyundai santa fe low beam headlight and found this is a common, constant, and unresolved issue..Called my Hyundai dealer, earliest he can look at the car is weeks away. so the safety issue is how do I drive at night ? Hyundai must be aware of this issue, but there is not any recall I can find..I know I am using a correct replacement bulb, and they cost $18.00 each......Thank you

ODI #11423101ENGINE

The pistons started popping and then car wouldn't start anymore. Hyundai wouldn't help with anything even thought there are less than 100,000 miles on the car because I am the second owner. There is a recall for this year but on 4 cylinder engine but mine is a 6 cylinder. I find it really hard to believe this is not related to their recall.

ODI #11422466ENGINECRASH

[XXX] and is leasing the car. We received a notice of 8:18-cv-02223. I called the dealer for help. They promise to return my called to book a appointment .They never contacted me to fix the issue. The same week my fiancé was helping my sister move in Baltimore. When she returning home the car turned off in the meddle of the hi way. Other car where close to hit her. That when shecalled 911. When they arrived they notice she was few asthma attack to the situation. They where nice to ask me to wait inside of they state car. I was in the car for few minutes. When a officer came over to do the report. He asked for my documentation when suddenly she hurt a big impact in the officer car.Shewas having intense headache. She was transfer to the nearest emergency room.The incident is causing a-lot financial and health issues. One of the those issue is the car. The has done some repair but dint replace all parts. Now the car is having a house calling system leaking. We got in contact with the dealer. They dint offer solution but more problem. They dint want to provider another car while our gets fix. we only have one car and we depend of it. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11421578POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

Hyuandi recalled Santa Fe 2.4L engines. Ignoring and refuses to acknowledge many 3.3L Santa Fe’s SAME engine failures as they have had lawsuits over. I’m reaching out AGAIN demanding investigations EVERY FAILED ENGINE REPORTED. Denying accountability For the safety of their customers! My engine blew driving onI-40 interstate. I was accelerating to pass a vehicle. During my attempted acceleration I lost all petal pressure and my foot went to the floor. The RPM’s spiked up 5-6k. the oil pressure escalated rapidly. My car seemingly stalled out. Losing ability to keep moving. What looked like steam coming out of the passenger side front wheel well. Assumed that was from a liquid hitting the hot brakes. After sitting for a few moments, I attempted to restart the vehicle. turning it off & it never came back on. Following failure to start back up. I checked the oil level. ALARMINGLY- it was completely dry. While inspecting the car on the side of the busiest highway! there was no large apparent leaks,where the oil would’ve run out. This is a direct display of the motor burning the oil over time. The Hyuandi dealership is responsible for the maintenance and my cars inability to run. As the oil’s mysterious disappearance is from a malfunction in the engine. the REASON my car ran out of oil. MONTHS prior to its mysterious disappearance the oil was changed & NO concerns of malfunction or failure to run, we’re reported after my maintenance by the SAME dealership who blames me. Denying the truth. Blaming me for “lack of servicing” the vehicle they serviced AND WAS NOT DUE OF ONE. Hyuandi’s ignoring their engine problem. Putting their customers and many other drivers lives AT RISK. and I’m highly disappointed in the service from both hyuandi, all dealerships, and the refusal to acknowledge THEIR responsibility for ME NO LONGER HAVING A RUNNING VEHICLE. Not offering a replacement engine. Expecting ME to drop $6,000.00 which is half the price of my cars value. I WANT ANSWERS!!!!!!!

ODI #11421237STEERING,UNKNOWN OR OTHER

All incidents, no accidents[Thannk God!] I drive a 2014 Sante Fe Sport. I noticed a clicking noise when turning the steering wheel. Initially, I heard it once in a while. I thought it was a one time noise. The clicking noise is more constant, when making a turn while the car is in motion. Sometimes the steering wheel feels 'loose' or uncontrollable. I believe it is the steering wheel or coupler. I am concerned for my safety and other drivers. Hearing this clicking constantly, sounds like the steering wheel is going to break. It is annoying! I am not comfortable driving this vehicle. I have no other means of transportation. I looked on the internet. I saw where customers have listed this complaint. There was a recall for 2018. The recall was shown as 173. This did not include my year, 2014. There was no recall shown. Please review the links listed below! https://www.carcomplaints.com/news/2018/hyundai-santa-fe-steering-wheels-can-fall-off-recall.shtml -39 to 325 complaints https://www.carcomplaints.com/Hyundai/Santa_Fe/2014/steering/steering.shtml https://www.carcomplaints.com/investigations/https://www.carcomplaints.com/news/2018/hyundai-power-steering-lawsuit-denied-class-action-certification.shtml As of 6.2.2021, Local Dealer and 855.371.9460 [corporate] has no information on recall or complaints. No warning lights or messages appear! HELP !!!

ODI #11420870ENGINE

The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle would shut-off without warning. The contact had the vehicle towed to her residence and anticipated that her vehicle would be included in a class-action lawsuit. The contact then had the vehicle towed to the dealer. After inspection, the contact was informed that metal shavings were found in the engine. Due to the failure, the engine needed to be replaced. The manufacturer was notified of the failure and informed that contact that there were no recalls on the Vin. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was unknown.

ODI #11420314POWER TRAIN,ENGINE

The contact owns a 2014 Hyundai Santa Fe. The contact stated while driving 10 mph, the vehicle loss motive power. The contact stated that the ABS and traction control warning lights were illuminated. The vehicle was towed to the local dealer to be diagnosed but was not repaired. The manufacturer was informed of the failure. The contact was awaiting a response. The VIN was not available. The failure mileage was approximately 40,000.

ODI #11418940STEERING

The steering column makes a loud clicking noise - read online an several YouTube videos that there is a defective part in the steering unit on a lot of these. Steering is very big part of control especially with kids in the car I think there should be a recall to fix the part in hyaundia that is clicking in all the steering very serious problem because it is how u control the car.

ODI #11418272SERVICE BRAKES

Hyundai had recall campaign 194 in place to address faulty ABS module but never developed a suitable remedy to correct problem, consequently turning people away at dealerships with no fix - now they have recall campaign 205 replacing 194 to correct the module problem but again Hyundai says they have no solution for problem so far and give no perspective date for finding a solution - customers are still faced with threat of fire from leaking break fluid with no remedy in sight except for an unbelievable warning from Hyundai to not park the car in a garage -

ODI #11418023ENGINE

There is a known issue with the GDI engines that is causing an oil consumption issue. Hyundai is aware and is not willing to cover the cost for what they say may fix the issue of the vehicle is out of warranty. It is affecting many vehicles and the dealerships are passing it off to Hyundai and Hyundai is stating it should be covered under engine warranty and it is not.

ODI #11416620ENGINE

MY 2014 HYUANDI SANTA FE ENGINE MYSTERIOUSLY BLEW AFTER BURNING ALL MY OIL. NO WARNING SIGNS, LIGHTS, AND 3 MONTHS PRIOR JUST GOT SERVICED AT THE DEALERSHIP. OIL CHANGED. NO MENTION OF MY ENGINE BURNING MY OIL. HOWEVER, ONE MONTH AGO DRIVING DOWN A HIGHWAY. MY CAR MADE A STRANGE PULL. IT DIDN’T FEEL GOOD. FOR PRECAUTION I PULLED OVER. MY TIRES WERE STEAMING LOOKING LIKE SMOKE. MY CAR STOPPED RUNNING COMPLETELY AND WOULDN’T START AGAIN. MY CAR SHOWED NO PROBLEM, NO SIGN, NO WARNING AND NEVER BEEN LATE ON A SERVICE DUE. THE FEW MILES OVER I WAS ON MY FIRST SERVICE- IS NO EXCUSE FOR MY OIL BEING EMPTY. HAVING BEEN SERVICED JUST 3 MONTHS PRIOR, AND ONLY A FEW MILES OVER MY SERVICE DATE. MY ENGINE BLEW. BURNING ALL MY OIL. AND NO SIGN, AND WARNINGS FROM MY CAR. BESIDES MY ENTIRE CAR SHUTTING DOWN ON A BUSY HIGHWAY. MY ENGINE WAS RECALLED, BUT CASE CLOSED IN 2017. MY DEALERSHIP WON’T COVER MY ENGINE. AND I’M FURIOUS. WHAT AMOUNT OF MONEY THIS CAR HAS BEEN, ONE MONTH IN THE SHOP, NO RENTAL CAR GIVEN FOR TRANSPORTATION, HYUANDI DO BETTER!!!!!!

ODI #11416622ENGINEFIRE

THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE JERKED ABNORMALLY. THE CONTACT STATED THAT SMOKE STARTED COMING FROM THE PASSENGER’S SIDE TIRE. THE CONTACT STATED THAT THE OIL FROM THE ENGINE WAS LEAKING ONTO THE BRAKES CAUSING THE SMOKE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND UPON EXITING THE VEHICLE, NOTICED THAT THE ENGINE WAS DAMAGED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GOSSETT HYUNDAI SOUTH (2660 MT MORIAH RD, MEMPHIS, TN 38115) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

ODI #11415305SERVICE BRAKES,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE

TOOK THE CAR IN FOR A RECALL AND SERVICE ENGINE SOON LIGHT ON FEBRUARY 4TH. WHEN I GOT ALMOST HOME THERE WERE 4 MORE LIGHTS ON. REAR WHEEL SENSORS, SKID CONTROL, DOWNHILL AND CAR APPROACHING LIGHT. MADE AN APPOINTMENT TO GET THESE FIXED AND I EXPLAINED I HAD CAR SHIELD AND THEY SAID THEY ACCEPTED CAR SHIELD. TODAY, MAY 5TH WHEN I TOOK THE CAR BACK (FIRST APPT. I COULD GET) AFTER I SAT THERE FOR 1-1/2 HOURS THEY CAME BACK AND TOLD ME MORE THINGS WERE WRONG AND INFORMED ME AT THAT TIME THEY NO LONG USE CAR SHIELD. I'M DONE WITH HYUNDAI. THEY RUN YOU IN CIRCLES AND TREAT YOU LIKE [XXX] AND THE TECH HAD THE NERVE TO GET MAD AT ME. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11413615ENGINE

I PULLED OUT IN MY VEHICLE FROM A CROSS-STREET ONTO A BUSY MAIN HIGHWAY AND AFTER ABOUT 15 OR 20 YARDS, THE CAR ENGINE SUDDENLY SHUT DOWN WITHOUT ANY PREVIOUS WARNING OR SIGNS. I TOWED TO HYUNDAI DEALER SERVICE DEPARTMENT AND DESCRIBED WHAT HAPPENED. ONLY KNOWING THE MODEL AND YEAR, THEY INDICATED THAT IT WAS LIKELY CAUSED BY THE SAME ISSUE AS DOZENS OF VEHICLES THEY HAD ON THE LOT OR ALREADY FIXED. THIS IS A SEVERE SAFETY ISSUE KNOWN BY HYUNDAI, THE GOVERNMENT (VIA EXISTING CLASS ACTION LAWSUIT SETTLEMENT), YET THE OWNERS OF THESE VEHICLES HAVE NOT BEEN NOTIFIED OR PROVIDED A SAFETY RECALL. I WAS AT GREAT RISK STALLED IN THE MIDDLE OF A BUSY HIGHWAY UNTIL A SHERIFF DEPUTY PASSING BY ASSISTED.

ODI #11408483STEERING

MY 2014 HYUNDAI SANTA FE SPORT ,I THINK IT IS CALLED COLUMN FLEXIBLE COUPLER. IT MAKES A CLICKING NOISE WHEN TURNING THE STEERING WHEEL.THIS HAPPENS WHEN STATIONARY OR IN MOTION.

ODI #11408003STEERING

WHEN TURNING THE WHEEL, IT MAKES A LOUD CLICKING NOISE AND MOVES TOO MUCH. THE STEERING WHEEL IS VERY LOOSE.*DT

ODI #11406623STEERING,SUSPENSION

WHILE DRIVING UP A STEEP WINDING ROAD MY CAR BEGAN MAKING A FLUTTERING NOISE LIKE A PADDLEBOAT. THERE WAS A LOT OF PLAY IN THE STEERING WHEEL WITH A SMALL SQUEAK TO ONLY THE LEFT, IN THE PLAY OF THE STEERING WHEEL. THE DEALERSHIP HAS LET ME KNOW I NEED TO REPLACE THE STEERING SHAFT. WHAT ACTUALLY MAKES THE STEERING SHAFT GO OUT, ISN'T THAT A COMPONENT THAT HAS A LONG LIFE? THE NOISE WAS MORE INTENSE DRIVING UP THE ROAD THAN GOING DOWN. AS REACHED A CITY LEVEL THE DRUMMING NOISE WAS STILL HAPPENING, BUT INCONSISTENT.

ODI #11406171ENGINE

ON TWO OCCASIONS OUR CAR STALLED ON A BUSY FREEWAY WHICH CAUSED US TO ONCE COAST OVER TO SIDE OF ROAD. ON SECOND OCCASION, CAR STALLED WHILE IN THE MIDDLE LANE OF HWY 36 IN STILLWATER MN. CAR EVENTUALLY STARTED AND CHECK ENGINE LIGHT STARTED FLASHING. CAR STARTED TO HESITATE AND A KNOCKING SOUND WAS HEARD. BROUGHT IT TO DEALER AND THEY SAID IT WAS A OIL MAINTENANCE ISSUE WHICH WAS NOT TRUE AS WE PERFORMED OIL CHANGES WHEN INSTRUCTED.

ODI #11405909STEERING

SOMETHING INSIDE THE STEERING IS BROKEN , MAKES CLICKING SOUND WHEN TURNING THE WHEELS.

ODI #11405851ENGINE

EXCESSIVE OIL CONSUMPTION

ODI #11405312ENGINE

WHILE DRIVING ALONG THE HIGHWAY ABOUT 70-75 MPH I STARTED TO HEAR A KNOCKING SOUND, I BEGAN TO SLOW DOWN AND THE NOISE CONTINUED EVERY TIME I ACCELERATED. THERE WERE NO DASH LIGHTS DISPLAYED THE ENTIRE TIME. ALL OF A SUDDEN I HEAR A BANG AND HAD COMPLETE ENGINE FAILURE. THE OIL WAS CHANGED WITHIN THE LAST THREE MONTHS AND IM PRETTY SURE THE ENGINE BLOCK IS CRACKED. THE DEALERSHIP IS INVESTIGATING AND TURNS OUT THAT MY CAR IS UNDER RECALL, SO HOPEFULLY THEY WILL REPLACE THE ENGINE AT MANUFACTURER COST.

ODI #11404370ENGINE

DIED DRIVING HOME HAD IT TOWED TO HYUNDAI GOT A CALL TODAY AND A BEARING SCREWED UP AND CAUSED THE ENGINE TO LOCK UP ...CURIOUS TO KNOW IF IT'S JUST MY LUCK OR IF THERE WERE OTHER SANTA FAILS LIKE MINE...COME TO FIND OUT OPEN RECALLS ON 2014 SANTA FE SPORTS BUT NO SUCH LUCK WITH THE LIMITED.

ODI #11403858ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

THE ENGINE STARTED KNOCKING LIKE A ROD MAYBE . IT WAS SITTING OVER NIGHT NO PREVIOUS ISSUES AND WHEN I STARTED IT THAT WAS THE NOISE IT WAS MAKING . JUST BOUGHT THE CAR IN JULY OF 2020

ODI #11403694ENGINE

I PURCHASED THIS VEHICLE IN 2016 AND RECEIVED FREE OIL CHANGES THROUGH THE DEALERSHIP I PURCHASED IT FROM. I NOTICED THAT IN BETWEEN THE RECOMMENDED 7500 MILE OIL CHANGES THAT I HAD TO ADD OIL OR GET ANOTHER OIL CHANGE PRIOR TO THE RECOMMENDED TIME FRAME AS IT SEEMED TO BURN OIL. I TOOK IT TO A SHOP ABOUT 1 1/2 YEARS AGO BUT THEY COULDN'T FIND ANYTHING WRONG AND NO LIGHTS ON THE DASH WERE ON. JUST A FEW WEEKS AGO I NOTICED A BURNING SMELL AND CHECKED THE OIL AGAIN AND IT WAS LOW SO I ADDED 4 QUARTS. I THEN NOTICED A KNOCKING SOUND THE NEXT TIME I DROVE IT AND TOOK IT RIGHT TO A SHOP DOWN THE STREET. THEY SAID IF WAS A BAD BEARING AND THAT I NEEDED A NEW ENGINE! IT HAS 130,000 MILES AND THE ONLY PROBLEM I HAVE HAD IS THIS OIL/ENGINE ISSUE. I OWE $7000 AND AN ENGINE WILL COST $5000 PLUS LABOR. WHY ARE THE ENGINES FAILING ON THE 2014 SANTE FE'S??? I WOULD DEFINITELY LIKE ANSWERS.

ODI #11403009SERVICE BRAKESCRASHFIRE1 INJURY

TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW RATE OF SPEED, HER BRAKES FAILED TO OPERATE AS NEEDED AND COLLIDED INTO ANOTHER VEHICLE. THE CONTACT WAS UNCERTAIN IF ANY WARNING LIGHTS HAD APPEARED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE CONTACT STATED THAT ALL AIRBAGS DEPLOYED UPON IMPACT. THE AUTHORITIES WERE CALLED TO THE SCENE AS A GRAYISH SMOKE BEGAN TO EMIT FROM HER VEHICLE. NO FIRE HAD IGNITED FROM THE SMOKE AND A POLICE REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE HER INSURANCE LATER DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT DID SEEK MEDICAL TREATMENT BY HER DOCTOR FOR INFLAMMATION TO SEVERAL AREAS OF HER BODY, AS WELL AS BRUISES TO HER RIGHT LEG, CHEST, AND LEFT ARM. NO OTHER INJURIES WERE REPORTED. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS 106,000. *DT*JB*DT*JB

ODI #11399437ENGINE

I WAS DRIVING ALONG AND OUT OF NOWHER, HEARD A LOUD KNOCKING NOISE FROM THE ENGINE. NO ENGINE LIGHTS WERE DISPLAYED. I TOOK IT TO A MECHANIC AND HE SAID I NEEDED A NEW ENGINE. HE THOUGHT IT WAS STRANGE TO NEED A NEW ENGINE AT ONLY 53K MILES, SO HE SAID I SHOULD CHECK WITH THE DEALER FOR ANY DEFECTS. WE TOOK IT TO THE DEALER AND THEY CONFIRMED THE NOISE WAS CAUSED BY ROD BEARINGS BEING PREMATURELY WORN AND IT IN FACT NEEDED A NEW ENGINE. WE HAD ALWAYS TAKEN IT FOR REGULAR OIL CHANGES AND CONFIRMED THIS WITH RECEIPTS. THEY SAID THERE WAS A RECALL OF THIS ENGINE PROBLEM OF THE SAME YEAR AND MAKE BUT OUR SUV WAS A LIMITED AND ONLY THE SPORT MODEL WAS INCLUDED IN THE RECALL. THEY SAID THEY WOULD CHECK WITH HYUNDAI TO SEE IF THEY WOULD COVER IT CONSIDERING THE RECENT ISSUES WITH THIS MODEL AND YEAR OF CAR. THEY CAME BACK AND SAID THEY WOULD ONLY COVER A PORTION OF IT AND WANTED US TO PAY $3300. WE ARE NOW CHECKING WITH ANOTHER DEALER AND HAVE BEEN WITHOUT A CAR FOR OVER A WEEK. IT SEEMS CRAZY THAT WE WOULD HAVE TO PAY FOR A KNOWN MANUFACTURING DEFECT.

ODI #11399185ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT SOME SMOKE COMING FROM THE ENGINE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LANGDALE HYUNDAI (4001 N VALDOSTA RD, VALDOSTA, GA 31602, (888)862-6192) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.*DT CONSUMER STATED ENGINE WORK WAS DONE ON MAY 2020 BUT STALLED ON FEB 2021.*JB

ODI #11398871STEERING

STEERING WHEEL IS CLICKING WHEN TURNING TO EITHER SIDE. FEELS AND SOUNDS LOOSE. IT IS NOTICEABLE WHEN CAR IN MOVING OR SITTING STILL. HAS BEEN DOING IT FOR QUITE SOME TIME BUT WAS NEVER DIAGNOSED BY HYUNDAI DEALERSHIP.

ODI #11398625ENGINE

OIL LEVEL WAS CHECKED AND FINE IT IS CHECKED PERIODICALLY IT CHECKED GOOD.I WAS DRIVING HOME SATURDAY NOTICED A SLIGHT TICKING STOPPED CHECKED THE OIL NOT TOUCHING THE STICK SO I PUT 2AND A HALF QUARTS IN IT HEADED TOWARDS HOME ABOUT 45 MIN DOWN THE ROAD IT SEEMS TO HAVE SPUN A BEARING /BLOWN THE ENGINE IT'S A LOUD KNOCKING NOISE

ODI #11398670VEHICLE SPEED CONTROL,WHEELS,UNKNOWN OR OTHER

ABS, DOWNHILL, AND TRACTION CONTROL INDICATOR LIGHTS ILLUMINATE ON THE DASH. HYUNDAI DEALER SAYS A REAR WHEEL BEARING/WHEEL SPEED SENSOR IS FAILING AND NEEDS TO BE REPLACED. THEY SAID THEY'VE SEEN THIS MANY TIMES AND WHEN LOOKING ONLINE THESE SEEM DESTINED TO FAIL ON MY HYNDAI SANTA FE'S 3-6 YEARS INTO THE VEHICLE LIFE. THERE IS A TSB FOR THIS ISSUE THAT SAYS IT RELATES TO SEA WATER, BUT IT MAY JUST BE ANY WATER/WET CONDITIONS. I BELIEVE A RECALL IS NEEDED FOR THIS ISSUE.

ODI #11388883SERVICE BRAKESFIRE

TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD EXPERIENCED A FAILURE WHILE THE VEHICLE WAS IN THE DRIVEWAY OF HIS RESIDENCE WITHOUT WARNING AFTER EXITING HIS HOME TO WALK TO HIS VEHICLE. THE CONTACT NOTICED THE VEHICLE WAS ON FIRE INSIDE THE CARPORT WHICH WAS ATTACHED TO THE HOUSE. THE CONTACT RAN BACK IN THE HOUSE CONTACTED THE FIRE DEPARTMENT WITHIN MOMENTS THE VEHICLE AND RESIDENCE WENT UP IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED CAME OUT AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS MADE. MEDICAL ATTENTION WAS CONTACTED AND CAME OUT TO THE SEEN BUT WAS NOT NEEDED. THE FIRE DEPARTMENT DEEMED THE VEHICLE AND RESIDENCE A TOTALED. DORAL HYUNDAI 10285 N.W. 12TH STREET, DORAL, FL 33172 (305) 477-4005 CONTACTED THE CONTACT FOR A COURTESY CALL AND WAS INFORMED, FROM THE CONTACT THAT THE VEHICLE WENT UP IN FLAMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. THE PARTS DISTRIBUTION DISCONNECT.

ODI #11388709ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION

RECENTLY BROUGHT UP A HYUNDAI SANTE FE 2.0T AND NOW SHORTLY AFTER PURCHASING THE REAR VIEW/BACK CAMERA NO LONGER WORKS. JUST A BLACK SCREEN WHEN PUT INTO REVERSE. I SEE IT'S A EXTREMELY COMMON PROBLEM POST ON FORUMS ALL OVER THE WEB. IT'S NOT A NECESSITY BUT COULD BE HAZARDOUS GIVEN THE MOMENT IT DECIDES TO QUIT.

ODI #11388685ENGINE

MY CAR IS ROD KNOCKING. I TOOK IT UP TO HYUNDAI AND THEY COMFIRMED IT. RO 6034121. I HAD FOUND A RECALL RELATED TO THE 3.3 ENGINE STATEING THAT THERE COULD BE PREMATURER BEARING FALIURE. IT STATED AN ERROR IN MANFATURING UP UNTIL MAY 2014. MY CAR WAS MANAFATURED BY JANUARY 14 2014. I WAS DELIVERING PIZZA ON A SATURDAY NIGHT WHEN OUT OF NOWHERE I STARTED TO HEAR IT KNOCK. AFTER I HAD FINISHED THE DELIVERY I WENT BACK TO THE STOOR AND CALLED A MECHANIC TO LOOK AT IT AND COMFIRMED IT WAS KNOCKING.SERVICE HAVE ALL BEEN KEPT UP. I UNDERSTAND THAT MY VEHICLE IS NOT UNDER THE RECALLS BAD BATCH LIST BUT IT IS HAVEING ALL THE ISSUES RELATEDE TO THE RECALL. HYUNDAI HAS HAD MY CAR FOR OVER A MONTH AND I HAVE BEEN WAITING ON COMFERMATION AND ENDDED UP BEING DECLINED.

ODI #11388516ENGINE

DURING MY SCHEDULED OIL CHANGE ON JANUARY 16,2021 I'VE LEARNED THAT CAR ENGINE BURNS OIL. ACCORDING TO TECHNICIAN, INSTEAD OF 5 QUARTS ONLY 1.5 WAS DRAINED PLUS HE SHOWED ME SOOT DEPOSITS ON EXHAUST PIPE, WHICH IS INDICATIVE OF OIL BURNING. HE MENTIONED THAT THIS CONDITION IS POTENTIALLY DANGEROUS, BECAUSE WHEN ENGINE IS OUT OF OIL DAMAGE AN OCCUR. CAR DOES NOT HAVE A LOT OF MILEAGE ON IT, SO IM WONDERING WHY GIVEN ISSUE EXISTS AND IF THERE ARE ANY RECALLS REGARDING IT. THANK YOU!

ODI #11385128ENGINE

WAS STOPPED AT A RED LIGHT, AND WHEN THE LIGHT TURNED GREEN AND STEPPED ON THE GAS, THE CAR MOVED INITIALLY AND THEN STOPPED ACCELERATING. IT SPUTTERED ALONG, SLOWLY ACCELERATING A LITTLE BIT AT A TIME. THIS HAPPENED FOR THE REST OF THE RIDE HOME. THE ENGINE LIGHT ALSO WAS FLASHING THIS ENTIRE TIME.

ODI #11384586POWER TRAIN,WHEELS,UNKNOWN OR OTHER

ALL WHEEL DRIVE SYSTEM DOES NOT ENGAGE. WAS TOLD BY HYUNDAI SERVICE TEAM THAT THIS IS A RECURRING PROBLEM IN THE SANTA FE AND A VERY EXPENSIVE FIX. I MYSELF HAVE SEEN HUNDREDS OF PEOPLE WITH THIS ISSUE ON VARIOUS FORUMS. CAR ONLY HAS 123,000 MILES AS OF 12/21/2020

ODI #11384399ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

IT WAS INDICATED BY A LETTER FROM HYUNDAI MOTOR AMERICA THAT THE BRAKE SYSTEM ON THIS CAR CAN POSSIBLY REACT TO A ELECTRICAL SHORT IN THE ANTI-LOCK BRAKE SYSTEM, CAUSING A FIRE WITHIN THE ENGINE COMPARTMENT. THEREFORE A RECALL WAS INITIATED, BUT A SOLUTION FOR REPAIR, FOR THE PAST 4 MONTHS, IS NOT YET AVAILABLE. IT IS MY OPINION THAT A CAR WITH THIS CONDITION IS NOT SAFE TO DRIVE AND THEREFORE HYUNDAI SHOULD FURNISH A LONER CAR FOR THE PERIOD IT TAKES TO MAKE A SAFETY REPAIR OR REPLACE THE CAR. THE CONSUMER REFERENCED RECALL 21V-303. THE CONSUMER INQUIRED ABOUT THE PURPOSE OF THE RECALL.

ODI #11384469ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE

I PURCHASED MY 2014 SANTA FE SPORT FROM FORD MOTOR SALES LOCATED@10700 FORD ROAD DEARBORN,MICHIGAN IN OCTOBER 2020. AFTER A WEEK OF DRIVING IT BACK AND FORTH TO WORK,IT STARTED NOT ACCELERATING AND I KEPT SMELLING LIKE SOMETHING WAS BURNING IN IT. I TOOK IT BACK AND FORTH TO THE DEALERSHIP FOR THIS SAME ISSUE NOW THE ENGINE IS KNOCKING AND THE OIL WONT STAY IN IT EITHER,AFTER ITS BEEN CHANGED TOO. IM HEARTBROKEN AND ITS CHRISTMAS AND I HAVE NO TRANSPORTATION AT ALL TO GET TO WORK FOR ME AND MY FAMILY. I'M A FRONTLINE WORKER FOR THE COVID-19 TEAM HERE IN MICHIGAN AT THE BE WELL MEDICAL CENTER FOR BIOTECH LABORATORIES AND CAN LOSE MY JOB IF I DONT GET THIS FIX IMMEDIATELY. THIS RECALL EXPLAINS ALOT THATS WHY MY POOR TRUCK IS DYING. PLEASE HELP

ODI #11384274POWER TRAIN,LANE DEPARTURE

THERE IS A SIGNIFICANT LEAP OR JERK WHEN IT SHIFTS FROM 1ST TO 2ND GEAR. SEEMS TO HAPPEN WHEN THE CAR IS COLD. I HAVE TAKEN IT TO THE LOCAL HYUNDAI DEALERSHIP THAT CLAIMED IT DIDN'T DO IT WHEN THEY DROVE IT. AFTER PICKING IT UP FROM THEM, THE CAR RAN BEAUTIFULLY FOR ABOUT TWO WEEKS. THEY DON'T CLAIM TO HAVE DONE ANYTHING BUT FROM I CAN FIND OUT ABOUT THIS PROBLEM IS THAT THEY RESET THE COMPUTER BUT IT DOESN'T FIX ANYTHING. THIS IS A SAFETY HAZARD. THE CAR JERKS VIOLENTLY WHEN STARTING OFF AT A STOP LIGHT AND JERKS VIOLENTLY WHEN IT COMES TO A STOP AS DOWNSHIFTS. I HAVE BEEN ABLE TO MAKE IT STOP WHEN I PUT IT IN PARK, TURN OFF THE ENGINE AND THEN TURN IT BACK ON. SEEMS TO RESET THE COMPUTER AND IT'S OK FOR A WEEK. I BELIEVE HYUNDAI DOES KNOW ABOUT THIS PROBLEM WITH THE SANTA FE AND THE ELANTRA. THEY JUST HAVE NOT COME UP WITH AN UPDATED SOFTWARE PROGRAM THAT WILL FIX THIS HAZARDOUS SITUATION. THE OTHER PROBLEM IS THE BLIND SIDE DETECTION BECOMES DISABLED WHEN IT IS RAINING MAKING THAT A HAZARDOUS SITUATION AS WELL.

ODI #11383734SERVICE BRAKES, AIR

HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO ANTI-LOCK BRAKE SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS.

ODI #11383430ELECTRICAL SYSTEM

BATTERY ONLY FIVE MONTHS OLD AND SOMETHING IS BRINGING THE BATTERY DOWN. ALTERNATOR HAS BEEN CHECKED AS WELL AS SEVERAL OTHER THINGS INCLUDING THE BATTERY. NOTHING CAN BE FOUND THAT COULD BRINGING THE BATTERY DOWN. VEHICLE HADN'T BEEN STARTED IN 24 HOURS WHEN THIS HAPPENED TWICE

ODI #11377867SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED THE INVER GROVE HYUNDAI (1290 50TH ST E, INVER GROVE HEIGHTS, MN 55077; (888) 706-5928) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11377983ENGINE

NHTSA RECALL NUMBER20V520000 - HYUNDAI CONTACTED US WITH A NOTICE ABOUT THE RECALL AND THE RISK THAT OUR CAR MAY BURST INTO FLAMES WHILE DRIVING, HOWEVER THEY ARE NOT OFFERING TO FIX THE ISSUE. IN THE NOTICE THEY SIMPLY SAY THERE IS NO SOLUTION, SO PLEASE PARK YOUR CAR OUTSIDE AWAY FROM YOUR HOUSE IN CASE IT CATCHES FIRE. I DON'T UNDERSTAND HOW IT IS ACCEPTABLE TO LEAVE THIS ISSUE UNADDRESSED. I AM LOOKING INTO PURCHASING A NEW CAR BECAUSE I DON'T FEEL SAFE PUTTING MY FAMILY IN MY CURRENT CAR. HYUNDAI DID NOT OFFER ANY SOLUTIONS AT ALL, NOT TO FIX, REPLACE, OR REPURCHASE THE VEHICLE.

ODI #11377805POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

11/21/2020 AROUND 12 PM WE WERE PULLING OUT ON TO THE HIGHWAY IN HEAVY SATURDAY TRAFFIC IN BETWEEN ROSWELL AND NORCROSS. AS WE WERE ACCELERATING TO GET ONTO THE ROAD THE ENGINE SEIZED AND WE COULDN'T GET THE CAR TO RESPOND. THE PEDAL WAS BEING PUSHED TO THE FLOOR AND THE CAR WOULDN'T RESPOND. THERE WERE NO DASHBOARD WARNING LIGHTS OR ANY LOUD ENGINE NOISES TO SAY THERE WAS AN ISSUE. NO SMOKE OR STEAM. WE WERE ABLE TO DIRECT THE CAR ONTO A SIDE STREET BUT THE CAR STOPPED IN THE MIDDLE OF THE SIDE STREET. THE CAR ELECTRONICS STARTED GOING CRAZY, THE NAVIGATION SCREEN AND INTERIOR LIGHTS KEPT TURNING THEMSELVES ON AND OFF LIKE IT WAS A COMPUTER REBOOTING. WE SMELLED SOMETHING BURNING SO I TURNED THE CAR OFF AND WE GOT OUT OF THE CAR.. I LET THE CAR REST FOR A FEW MINUTES AND TRIED TO TURN IT BACK ON SO WE COULD GET IT IN TO A SAFER POSITION AND GET HELP BUT THE CAR WOULDN'T RESTART. WE EVEN TRIED USING THE BATTERY JUMPER BOX TO TRY TO GET IT RESTARTED BUT IT WOULDN'T RESPOND. HAD THE CAR TOWED TO THE DEALERSHIP. THIS CAR HAS A THETA GDI ENGINE THAT IS CURRENTLY PART OF A RECALL BUT WHEN I LOOK UP MY VIN THE RECALL DOESN'T SHOW UP.

ODI #11375560BACK OVER PREVENTION

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE BACK OVER PREVENTION CAMERA MALFUNCTIONED WHILE THE VEHICLE WAS IN REVERSE. THE VEHICLE WAS TAKEN TO CIRCLE HYUNDAI (641 SHREWSBURY AVE., SHREWSBURY, NJ 07702, (732) 758-0111) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BACK OVER PREVENTION CAMERA NEEDED TO BE REPLACED. THE CONTACT WAS CONCERNED THAT WATER MAY HAVE ENTERED THE CAMERA HOUSING AND CAUSED AN ELECTRICAL SHORT CIRCUIT OF THE ELECTRICAL COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY COVERAGE WAS EXPIRED. THE FAILURE MILEAGE WAS 50,000.

ODI #11375367ENGINE

THE COOLING PART ISN'T WORKING IT'S JUST WARM

ODI #11375200SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED CHEVROLET 112 (2096 NY-112, MEDFORD, NY 11763; (631) 317-2348) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11375217STEERING,ENGINE,FUEL/PROPULSION SYSTEM

CAR LOSES PRESSURE CAR DOWN SHIFTS VERY HARD AND JERKS NON STOP WHILE DRIVING

ODI #11374866SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT WAS ADVISED THROUGH THE LETTER TO AVOID PARKING THE VEHICLE IN AN ENCLOSED GARAGE AND TO ONLY PARK ON THE STREET. THE CONTACT STATED THAT RODENTS WERE EATING THE ELECTRICAL WIRING. ADDITIONALLY, SHE WAS UNABLE TO ENTER OR START THE VEHICLE DUE TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11374672ENGINE

WAS DRIVING MY 2014 HYUNDAI SANTA FE WHEN OUT OF NO WHERE IT STARTED KNOCKING LOUDLY, TOOK IT TO A MECHANIC AND THEY SAID I NEEDED A NEW MOTOR IT HAD 146K ON IT. REPLACED THE MOTOR WITH A BRAND NEW MOTOR WITH ONLY 7 MILES ON IT 2 WEEKS LATER THE SAME THING HAPPENED, KNOCKING NOISE AND MOTOR SEIZING UP. IT'S MY UNDERSTANDING THAT THE HYUNDAI MANUFACTURER SHOULD REPLACE THE 2014 SANTE FE LIKE THEY DID THE SONOTA'S AND SANTE FE SPORTS CAUSE THIS VEHICLE HAS THE SAME PROBLEMS!

ODI #11373484ELECTRICAL SYSTEMFIRE

TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE SPORT. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL ON THE INSIDE OF THE GARAGE, WHEN SHE HEARD AN ABNORMAL NOISE AND SHE STARTED TO SMELL SMOKE ODOR. THE CONTACT STATED HER DAUGHTER NOTICED FIRE UNDER THE VEHICLE. THE CONTACT STATED SHE SAW AN UNKNOWN LEAK DRIPPING UNDER THE VEHICLE AND WAS EXPANDING THE FIRE. THE CONTACT STATED PART OF HER HOUSE ALSO CAUGHT FIRE. THE FIRE DEPART WAS ABLE TO EXTINGUISH THE FIRE. A POLICE AND FIRE REPORT WAS FILED. THE CONTACT STATED NO ONE WAS INJURED OR SEEK MEDICAL ATTENTION, BUT DID FEEL SHORTNESS OF BREATH DUE TO THE SMOKE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOTALED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS ATTEMPTED TO BE CONTACTED BUT HAD NOT BEEN ABLE TO SPEAK TO ANYONE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

ODI #11373116SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 55 MPH, THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 114,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *TR

ODI #11372873UNKNOWN OR OTHER,SERVICE BRAKES

IT'S THE ABS BRAKE SYSTEM THAT IS LEAKING FLUID AND COULD POSSIBLY LEAK ON AN ELECTRICAL BOX CAUSING A FIRE.

ODI #11367052SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. TYSINGER HYUNDAI (2712 MAGRUDER BLVD SUITE C, HAMPTON, VA 23666, (757) 865-8000) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11367083ENGINE

ENGINE HAS AROUND 89K MILES. BEGAN WITH A KNOCKING NOISE AND AFTER TAKING IT TO THE DEALERSHIP WE WERE ADVISED IT "NEEDED A NEW ENGINE." DEALER WAS NOT SPECIFIC AS TO WHAT EXACTLY THE ISSUE WAS, BUT I BELIEVE THE SAME ISSUE THAT AFFECTED THE HYUNDAI SONATA AND SANTA FE SPORT IS ALSO AFFECTING THIS VEHICLE. BECAUSE WE ARE THE SECOND OWNERS, HYUNDAI HAS REFUSED TO PROVIDE US ANY ASSISTANCE. AFTER PICKING IT UP FROM THE HYUNDAI DEALERSHIP, WE ATTEMPTED TO DRIVE TO ANOTHER COMPANY'S DEALERSHIP TO INITIATE A TRADE IN. WHILE DRIVING ON THE INTERSTATE, THE VEHICLE DEGRADED IN POWER AND DIED ON THE BUSY ROADWAY JUST OFF THE INTERSTATE OFF RAMP. MY WIFE HAD TO PUSH THE SANTA FE USING MY CAR TO GET IT OFF THE ROADWAY TO A GAS STATION PARKING LOT. THE ENGINE DOES NOW TURN ON, BUT ANYTIME IT IS PUT IN GEAR IT DIES. ENGINE IS COMPLETELY USELESS. WE ALWAYS PERFORM ROUTINE REGULAR MAINTENANCE ON OUR CARS AND THIS VEHICLE HAS NOT BEEN ABUSED IN ANY WAY. WAS PURCHASED IN 2016 WITH ROUGHLY 45K MILES ON IT.

ODI #11366831ENGINE

I'M IN THE LAST 2 WEEKS, AS I WAS DRIVING, 3 DIFFERENT TIMES, IT FELT AND SOUNDED LIKE THE SUV WAS GOING TO DIE OUT. LAST WEEK, WHEN I CAME TO A STOP, THE SUV STARTED SHAKING FOR LESS THAN 5 SECONDS.

ODI #11366400VEHICLE SPEED CONTROL

2014 HYUNDIA SANTA FE SPORT WILL NOT ACCELERATE, WHEN TAKING OFF, OR GOING UP HILL. ALMOST SEEM LIKE LOSING POWER WHEN TRYING TO INCREASE SPEED. VERY DANGEROUS WHEN TRYING TO MERGE INTO TRAFFIC OR ON HIGHWAY.

ODI #11366529SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT REPEATEDLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND HAD SEVERAL REPAIRS PERFORMED ON THE VEHICLE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11366548SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V520000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #11365483ENGINE

THE ENGINE STARTED MAKING A KNOCKING NOISE ON START UP BUT WOULD QUICKLY QUIET. AFTER A WEEK THE NOISE INCREASED TO KNOCKING ON START UP AND UNTIL I SHIFTED THROUGH GEARS 1-3. AFTER A FEW DAYS, WHILE DRIVING 50 MPH ON A RURAL BUT HIGH SPEED ROAD THE POWER TO THE GAS PEDAL STOPPED WORKING AND MY SPEED DECREASED WITHOUT MY CONTROL. AFTER PULLING OVER I WAS ONLY ABLE TO ACCELERATE SLOWLY, 5-10 MPH. I PULLED INTO A GAS STATION AND THE BATTERY LIGHT FLICKERED TWICE THEN DISAPPEARED. I TURNED THE VEHICLE OFF AND BACK ON AND THE POWER TO THE GAS PEDAL WAS FUNCTIONING AS NORMAL. THE KNOCKING SOUND WAS MUCH WORSE AFTER THIS INCIDENT. I TOOK THE VEHICLE TO THE DEALER AND HAVE BEEN QUOTED FOR A FULL ENGINE REPLACEMENT. REGULAR OIL CHANGES HAVE BEEN COMPLETED DURING MY OWNERSHIP OF THE VEHICLE. THE DEALERSHIP INDICATED NO OIL LEAK BUT DECLARED A LOW LEVEL OF OIL REMAINING.

ODI #11364545ENGINE

IT HAS BEEN DETERMINED THAT THE ENGINE IS NO LONGER FUNCTIONAL AT ONLY 106K MILES AFTER MY CAR HAS BEEN GIVEN VERY REGULAR AND ROUTINE OIL CHANGES. THE OIL COATED THE BEARINGS AND IT BURNED UP THE INTERNAL WORKINGS OF THE ENGINE ACCORDING TO THE MECHANIC, RESULTING IN ENGINE SEIZURES. THE VEHICLE WAS IN MOTION, HOWEVER IT HAD BEEN SLOWLY DETERIORATING PRIOR TO COMPLETE SEIZURE.

ODI #11364008ENGINE

ENGINE FAILURE (UPPER/LOWER) UNDER MODERATE ACCELERATION DUE TO UNCHARACTERISTIC RAPID OIL CONSUMPTION WITH NO WARNING OF LOW OIL LEVEL OR PRESSURE. 165,000 MILES ON VEHICLE. MAINTAINED WITH ENGINE OIL CHANGED ROUTINELY EVERY 5,000 MILES; NORMAL OPERATING CONDITIONS (NOT SEVERE).

ODI #11363578ENGINE

THE CAR IS A 2014 SANTA FE AND OUT OF THE BLUE I STARTED TO HEAR A STRANGE NOISE FROM MY ENGINE AREA. MULTIPLE DEALERSHIPS CONFIRMED THAT IT WAS THE ENGINE THAT NEEDED TO BE REPLACED. ONE DEALERSHIP ASSURED ME THAT IT WOULD BE COVERED DUE TO A RECENT RECALL ON SANTA FE ENGINES BUT COME TO FIND OUT THE RECALL WAS FOR A DIFFERENT ENGINE TYPE AND NOT MINE. WHILE RESEARCHING ONLINE I HAVE SEEN SEVERAL COMPLAINTS OF ENGINE FAILURE FOR THE SAME TYPE OF ENGINE THAT MY SANTA FE HAS. THE CAR ISN'T SAFE TO DRIVE AT ALL AND WHEN I CONTACTED HYUNDAI ABOUT OFFERING SOME SORT OF ASSISTANCE AND TO COVER THE COSTS OF THE ENGINE, THEY REFUSED TO DO SO. THERE SHOULD BE A RECALL AND THE 3.3 ENGINES AS WELL. I HAVE HAD SEVERAL CARS BEFORE AND NEVER HAVE I EVER HAD AN ENGINE FAIL ME.

ODI #11362445UNKNOWN OR OTHER

I DROVE MY CAR TO THE RESTAURANT TO MEET FAMILY FOR DINNER, WHEN I ARRIVED THE DRIVER DOOR WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE. I HAD TO CRAWL OUT. I HAD NEVER EXPERIENCED THIS PRIOR TO THIS INCIDENT. IN TROUBLESHOOTING THIS, I FOUND SEVERAL INSTANCES WHERE THIS HAS HAPPENED. THE ONLY WAY TO FIX THE DOOR IS TO TEAR OFF THE PANEL. I CALLED THE HYUNDAI DEALER EXPLAINED THE ISSUE. AMANDA SHE STATED THAT THIS HAPPENS AND WOULD ORDER THE PART TO FIX MY DOOR. I EXPLAINED THAT THE DOOR CANNOT BE OPENED FROM THE INSIDE OR OUT. SHE SAID THEY COULD OPEN IT AND IT RUN APPROXIMATELY 289.00. I TOOK THE CAR IN A FEW HOURS LATER, RECEIVED A CALL EXPLAINING THAT THEY WERE NOT ABLE TO OPEN THE CAR DOOR AND THAT THERE MIGHT BE DAMAGE WHEN THEY REMOVED THE DOOR PANEL TO FIX IT. I REMINDED AMANDA THAT WHEN I INITIALLY CALLED I MADE IT CLEAR THAT THE DOOR COULD NOT BE OPEN. AMANDA HAD MATTHEW CALL ME BACK AND TELL ME IT WAS ONLY A COURTESY THAT THEY WERE LETTING ME KNOW ABOUT THE POTENTIAL DAMAGE BECAUSE THE DEALERSHIP WOULD NOT BE RESPONSIBLE FOR THE DAMAGES. I STATED THIS IS A SAFETY ISSUE. MATTHEW AGREED BUT STATED BECAUSE OF THE MILEAGE (144,000) IT WOULD NOT BE COVERED. I STATED SO IN ORDER FOR ME TO DRIVE MY CAR WITH THE DOOR FIXED; YOU MIGHT DAMAGE MY CAR AND WILL NOT BE RESPONSIBLE FOR IT. MATTHEW STATED YES. HE SAID I COULD CALL THE 1-800 CUSTOMER SERVICE NUMBERS TO SEE IF THEY COULD HELP. I QUESTIONED WHY HE WAS NOT CALLING SINCE HE HAD THE CAR AND THAT WOULD BE GOOD CUSTOMER SERVICE. MATTHEW AGREED TO CONTACT THE NUMBER. I DON'T UNDERSTAND HOW MILEAGE OF A VEHICLE HAS TO DO WITH SAFETY. THERE SHOULD BE A SAFETY MECHANISM TO BE ABLE TO OPEN A CAR DOOR WHEN THE LATCH FAILS, IF THE CAR DOOR CANNOT BE OPENED FROM THE INSIDE THEN IT SHOULD BE ABLE TO BE OPENED FROM THE OUTSIDE AND VICE VERSA. WHAT IF SOMEONE CANNOT PHYSICALLY CRAWL OUT?

ODI #11362153STEERING,SERVICE BRAKES

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS MOTIVE POWER AND WOULD NOT PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RICK CASE HYUNDAI LOCATED AT 3180 SATELLITE BLVD NW, DULUTH, GA 30096, WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

ODI #11361123STEERING

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE STEERING COLUMN MADE A LOUD CLUNKING NOISE WHILE DRIVING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT WAS CONCERNED ABOUT LOSING POWER STEERING WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V118000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HER HUSBAND PURCHASED THE PART TO REPAIR THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

ODI #11360462ENGINE

MY 2014 SANTA FE WENT INTO "LIMP MODE" AND WOULDN'T TRAVEL MORE THAN 5 MILES AN HOUR. I WAS TOLD THAT MY ENGINE HAD NO OIL AND WAS PART OF A SAFETY RECALL. AFTER MONTHS OF JUMPING THROUGH THE HOOPS WITH A SERIES OF OIL CONSUMPTION TESTS, I WAS TOLD THAT IF I REPLACED A SLIGHTLY DRIPPY OIL PAN GASKET (A LEAK SO SMALL THAT IT NEVER HIT MY CONCRETE CARPORT) THAT HYUNDAI OF CUMMING WOULD SEND OUR PAPERWORK TO HYUNDAI CORPORATE FOR A RECALL OF THE ENGINE. I NEVER KNEW THAT THE CAR COMPLETELY-SHUTTING-DOWN WHILE DRIVING WAS A POSSIBILITY. APPARENTLY, THE RECALLED ENGINES DO EXACTLY THAT! THEY SHUT DOWN WHILE BEING DRIVEN WITH NO WARNING! WHILE DRIVING, MY SANTA FE COMPLETELY SHUT-DOWN. NO POWER STEERING, NO POWER BRAKES, NOTHING! NO WARNING LIGHTS EVER CAME ON TO ALERT ME OF A PROBLEM. THE TIMING OF THIS HAPPENING WAS CONVENIENT THOUGH AS I WAS GOING AWAY FOR 5 DAYS. I DROPPED MY CAR AT THE CUMMING GA DEALERSHIP. I ASKED THEM TO REPLACE THE OIL PAN SEAL AND TROUBLE SHOOT THE STALLING PROBLEM. 5 DAYS THEY SAT ON MY CAR. THEY DID NOTHING. TURNS OUT, THEY WERE WAITING ON THE SERVICE-REP WHO DID MY REPAIR ESTIMATE TO RETURN FROM VACATION. THEY WERE GOING TO WAIT 11 DAYS WITHOUT DOING THE WORK OR TALKING TO ME. THEY SAID THAT THEY DIDN'T DO THE WORK BECAUSE MY CAR DID NOT QUALIFY FOR THE RECALL. RECALL OR NO RECALL, I NEED MY CAR FIXED! AFTER SHOWING UP IN PERSON, I WAS GIVEN A LOANER CAR UNTIL THEY COULD DIAGNOSIS THE ENGINE & REPLACE OIL PAN GASKET. THIS WAS TUES 9/15. THEY GAVE ME THE LOANER CAR UNTIL FRI. CALLED ON FRI, THEY HADN'T FOUND THE STALLING PROBLEM AND SAID KEEP THE LOANER UNTIL 9/25. WAS TOLD TODAY THAT THEY STILL HAVE NOT REPLACED THE OIL PAN GASKET, BUT THEY WANT THE LOANER BACK. THIS IS OUTRAGEOUS. I DON'T FEEL SAFE IN THIS CAR. AND DESPITE BEING A PAYING CUSTOMER, THEY STILL HAVEN'T DONE THE WORK THEY SAID I NEED TO HAVE DONE FOR THE RECALL.

ODI #11360301AIR BAGS,UNKNOWN OR OTHER

THE CONTROLS ON THE STEERING WHEEL HAVE COMPLETELY STOPPED WORKING. ACCORDING TO MY RESEARCH IT APPEARS THE CLOCK SPRING IN THE STEERING WHEEL HAS GONE BAD. HYUNDAI HAS EXTENDED THE WARRANTY FOR OTHER MODELS WITH CLOCK SPRING ISSUES (SEE ATTACHMENT) BUT NOT THE 2014 HYUNDAI SANTA FE SPORT TO DATE. A BAD CLOCK SPRING COULD AFFECT THE AIR BAG INCLUDING POSSIBLY DEPLOYING IN AN ACCIDENT. THIS IS DEFINITELY A SAFETY ISSUE. AT THE BEGINNING OF THE CLOCK SPRING GOING BAD, THE CONTROLS ON THE STEERING WHEEL WOULD WORK WITH THE STEERING WHEEL TURNED ALL THE WAY IN EITHER DIRECTION. NOW, THEY DON'T WORK AT ALL. SINCE THE CLOCK SPRING COULD CAUSE A SERIOUS SAFETY ISSUE THE 2014 MODEL SHOULD BE INCLUDED IN THEIR EXTENDED WARRANTY OR RECALL....OR SHALL THEY WAIT TO SEE HOW MANY PEOPLE GET HURT OR POSSIBLY KILLED FIRST. I CONTACTED HYUNDAI AND THEIR CONSUMER AFFAIRS REPRESENTATIVE TOLD ME THERE IS NO EXTENDED WARRANTY OR RECALL FOR MY MODEL CAR. I TOLD HER I WAS GOING TO REPORT IT NHTSA AND SHE SAID I SHOULD BECAUSE THAT IS HOW THESE THINGS GET TAKEN CARE OF.....SAD THAT A COMPANY WILL WAIT ON SUCH A SAFETY ISSUE.

ODI #11353605VEHICLE SPEED CONTROL,SEATS

AIR STAYS AT WARM WHEN DRIVING IN HEAT AND WON'T COOL

ODI #11353260ENGINE

VEHICLE BLEW A HEAD GASKET. MECHANIC SAID REAR BANK HEAD BOLTS WERE NOT TORQUED TO SPEC. WAS OF THE OPINION IT CAME OFF THE ASSEMBLY LINE THAT WAY. I NEVER HAD IT MAX TO RED LEVEL ON OVERHEATING AND WAS SHOCKED THAT THE ENGINE WAS DAMAGED. THE VEHICLE BEGAN TO SPORADIC TEMP SPIKES THEN BACK DOWN BEFORE I COULD EVEN PULL OFF. THIS HAPPENED ON RESIDENTIAL STREETS, ON THE INTERSTATE, ANYWHERE REALLY. THIS HAPPENED ONE DAY, THEN WOULD BE FINE FOR A WEEK, THEN STARTED IT AGAIN. I WAS ON MY WAY HOME FROM CHURCH AND THE ENGINE TEMP STARTED ACTING SPORADICALLY. I WOULD PULL OFF AND IT WOULD COOL WITHIN A SECOND OR 2. I TRIED TO MAKE IT HOME, BUT THE ENGINE TEMP GAUGE STOPPED COOLING BACK DOWN TO QUICKLY. I CALLED AAA AND HAD IT TOWED TO A MECHANIC. BLOWN HEAD GASKET. ALMOST $5,000 TO FIX. I HAVE TAKEN PRESTINE CARE OF THIS AUTO. MY 2ND HYUNDAI VEHICLE BUT NOW I'M LOOKING AT OTHER BRANDS. A LITTLE GUN SHY OF HYUNDAIS NOW.

ODI #11351334ENGINE

VEHICLE BEGAN MAKING A NOISE OUT OF NOWHERE, NO LIGHT INDICATIONS, NOTHING. SUDDENLY THE ENGINE DIED ON THE INTERSTATE, AGAIN, NO LIGHT INDICATIONS UNTIL THE VEHICLE ACTUALLY STOPPED RUNNING. VEHICLE WAS TOWED TO LOCAL SHOP, FOUND OUT IT HAD ABSOLUTELY NO OIL IN IT, BUT THERE WAS NO OIL LEAK. ENGINE HAD BROKEN AND TOLD WE NEEDED A NEW ENGINE. HYUNDAI THEN TOLD US THAT THEY NO LONGER MAKE THE 2014 ENGINE, SO A REPLACEMENT WOULD COST $11,000 AND HAVE 96,000 MILES ON IT. OUR SANTA FE HAD 73,000 MILES ON IT WHEN THIS OCCURRED. SUDDEN ENGINE FAILURE WITH NO INDICATION OF AN ISSUE, WHILE TRAVELING AT A HIGH RATE OF SPEED ON THE INTERSTATE COULD HAVE PRODUCE A HORRIBLE, IF NOT FATAL ACCIDENT.

ODI #11343920ENGINE

CHECK ENGINE LIGHT ILLUMINATED WHILE TRAVELING DOWN THE INTERSTATE, LOST POWER TO THE GAS PEDAL TAKING SPEED DOWN TO 30 MPH. MANAGED TO MAKE IT OFF OF AN EXIT AND TO THE CLOSEST MECHANIC. THE MECHANIC FOUND METAL FRAGMENTS IN THE OIL FILTER LEADING HIM TO BELIEVE THAT THERE IS A FAULTY ENGINE. CALLED HYUNDAI OF ASHEVILLE AND WAS TOLD TO BRING IT IN. THEY DIAGNOSED IT AS THE CAMS LOCKING UP, MEANING I NEED A NEW ENGINE.

ODI #11340049ENGINE

WHILE DRIVING THE VEHICLE AT HIGHWAY SPEED APPROX. 60MPH ENGINE BEGAN TO MAKE A KNOCKING SOUND IN THE ENGINE BAY. HAD THE VEHICLE TOWED TO THE NEAREST HYUNDAI DEALER AND BEGAN FILING A COMPLAINT TO HYUNDAI USA. AFTER 2 WEEKS OF THE VEHICLE SITTING THERE AND NO WORD BACK I CALLED THE DEALER TO FIND OUT IF IT HAD BEEN DIAGNOSED. NO ONE HAD LOOKED AT IT! NEXT DAY WE GOT A CALL STATING MOTOR WAS BLOWN UP AND A COST TO REPAIR WOULD BE $15,720!!!!! THIS VEHICLE WAS AND HAS BEEN VERY WELL MAINTAINED WITH REGULAR OIL CHANGES ETC. ( VERIFIED BY DEALER OIL LEVEL WAS GOOD ) OIL LIGHT WAS NOT ON NOR DID ANY WARNING LIGHTS ILLUMINATE DURING ANY OF THIS. THIS IS OUR SECOND HYUNDAI THAT WE HAVE OWNED WITH AN ENGINE FAILURE ( LAST VEHICLE HAD BEEN RECALLED FOR ENGINE. ) AND THIS WILL BE OUR LAST HYUNDAI.

ODI #11339931ENGINE

I WAS NOT NOTIFIED OF MY CAR'S ENTIRE ENGINE RECALL, BY MAIL, EMAIL, PHONE..NOTHING. I WAS ON THE BUSIEST FREEWAY (DRIVING THE SPEED LIMIT...75MPH) IN THE STATE, AND MY CAR'S ENGINE FAILED!! I WAS SCARED TO DEATH. I COULD HAVE BEEN KILLED. IT WAS THE MOST HORRIBLE AUTO EXPERIENCE IN MY LIFE. I AM NOW SCARED TO DRIVE AND CAN'T DRIVE ON FREEWAYS. THE WHOLE ORDEAL, TOWING, EVENTUAL MOTOR REPLACEMENT , HAVING TO DRIVE BACK UP TO EXCHANGE RENTAL CARS, LOANER VEHICLES, ETC., HAS CAUSED ME SOME PTSD. I WAS TOLD BY THE DEALER IN THE TOWN CLOSE TO WHERE THE CAR MOTOR FAILED, HYUNDAI DID NOT SEND OUT ANY RECALL NOTICES.THEY DID NOT WANT TO BE INUNDATED WITH OWNERS. YES, THE HYUNDAI DEALERSHIP MANY MILES FROM MY HOME EVENTUALLY REPLACED THE MOTOR. HOWEVER, HYUNDAI DID NOT MAKE IT EASY FOR ME . IE., AT FIRST, NO LOANER CAR AVAILABLE (I HAD TO GET A RENTAL CAR.) I HAVE YET TO BE REIMBURSED FOR MY TOWING AND RENTAL CAR EXPENSES. WHEN I FLASHBACK TO THIS, I GET UPSET. I CAN'T AFFORD TO SELL MY CAR, BUT DO NOT WANT TO KEEP IT EITHER. LOOK INTO THIS. AS I SAID, I COULD HAVE BEEN KILLED OR SERIOUSLY INJURED. SAVE OTHERS FROM DYING OR INJURY PLEASE.

ODI #11339989ENGINE

ENGINE STARTED KNOCKING. TOOK IN TO DEALERSHIP. LOW 4 QUARTS OF OIL. NO CHECK ENGINE LIGHTS CAME ON. NO OIL LIGHT CAME ON. NO CHANGE OIL SOON LIGHT CAME ON. WHICH CAUSED METAL SHAVINGS IN OIL FILTER WHEN LOOKED AT BY A MECHANIC. VEHICLE WAS BEING DRIVEN ON CITY STREET THAT THE NOISES STARTED. BOUGHT CAR 5000 MILES AGO.

ODI #11339377ENGINE

THE SANTA FE'S ENGINE SEIZED WHILE TRAVELING ON AN INTERSTATE HIGHWAY GOING ~65 MPH. AFTER THE CAR WAS STOPPED ON THE SIDE OF THE HIGHWAY, OIL LEAKING FROM THE ENGINE WAS VISIBLE ON THE GROUND. THE SANTA FE'S ENGINE WOULD NOT TURN OVER/START. AFTER TOWING AND LETTING THE CAR SIT OVERNIGHT AT AN AUTO SHOP, THE COLD ENGINE WOULD STILL NOT TURN OVER/START WHEN THE MECHANIC TRIED. THE TRUSTED MECHANIC SAID THE ENGINE HAD SEIZED AND WAS USELESS. A RECALL WAS ISSUED FOR HYUNDAI'S SANTA FE SPORT AND SONATA OF THE SAME YEAR, 2013-2014 MODELS. THE RECALL IS FOR MACHINING ERRORS DURING ENGINE MANUFACTURING. THESE ERRORS CAN CAUSE PREMATURE WEAR OF THE BEARINGS LEADING TO ENGINE SEIZURES. HAVE OTHER PEOPLE EXPERIENCED THIS DEFECT IN THE 2014 SANTA FE?

ODI #11339367FUEL SYSTEM, GASOLINE,ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) AT ATLANTIC HYUNDAI LOCATED AT 193 SUNRISE HWY NORTH SERVICE RD, WEST ISLIP, NY 11795, (631) 587-0700. THE CONTACT STATED THAT 6,000 MILES AFTER THE REPAIR WAS COMPLETED, WHILE STARTING THE VEHICLE, THERE WAS AN ABNORMAL FUEL ODOR IN THE CABIN OF THE VEHICLE. THE VEHICLE TOWED TO INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE HIGH-PRESSURE FUEL LINE NEEDED TO BE REPLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE) HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 39,000. *LN

ODI #11337817POWER TRAIN

WHEN AT HIGHWAY SPEEDS CAR WILL SUDDENLY LOSE GEARS [GO FROM 6TH TO 4TH] AND NOT BE ABLE TO REACH SPEEDS ABOVE 60MPH OR GET OUT OF 4TH GEAR. THIS HAS HAPPENED NOW 3 TIMES IN THE LAST 3 WEEKS

ODI #11338035ENGINE

ROD BEARING WENT OUT IN THE ENGINE AT 81,123 MILES. THE VEHICLES WAS IN MOTION AND WENT INTO SLOW POWER MODE. HOWEVER, MY FEELING IS THE DAMAGE TO THE MOTOR WAS ALREADY DONE BEFORE THERE WERE ANY SIGNS OF TROUBLE.

ODI #11330123STRUCTURE

STARTING APPROXIMATELY TWO MONTHS AFTER PURCHASING MY VEHICLE, JUNE 2017, MY PAINT HAS BEEN STEADILY CHIPPING OFF OF MY CAR, MOSTLY IN THE FRONT AREA (HOOD, ROOF, SIDES OF HOOD). AS YOU WILL SEE IN THE VIDEO, TOUCHING THE PAINT MAKES IT CHIP OFF. IT STARTED OUT AS JUST A COUPLE OF CHIPS AND HAS STEADILY TURNED INTO LARGE PIECES OF MISSING PAINT ESPECIALLY AFTER TAKING ROAD TRIPS OF MORE THAN TWO HOURS, I NOTICE A BIG DIFFERENCE. I TRIED TO LOAD A VIDEO SO THAT YOU CAN SEE, ALL I HAVE TO DO IS TOUCH THE LARGE SPOT ON THE RIGHT SIDE OF MY HOOD AND THE PAINT LITERALLY FALLS OFF. *TR

ODI #11318012ENGINE

PREMATURE ROD BEARING FAILURE. MY ROD BEARING FAILED AT 93K MILES. I HAD CORRECT OIL LEVEL.

ODI #11311645STRUCTURE

RECALL 17V358000 (ISSUED 6/30/2017) FOR SECONDARY HOOD LATCH NOT SECURING HOOD AND CAUSING HOODS TO FLY OPEN IF THE PRIMARY IS NOT PROPERLY SECURED. VEHICLE SERVICED 8/21/2017 (53,633 MILES). RECENTLY WENT FOR AN EMISSIONS TEST. TECHNICIAN PULLED THE PRIMARY HOOD RELEASE BUT NEGLECTED TO OPEN/CLOSE THE HOOD. ACCELERATED ON A SECONDARY ROAD UP TO APPROX. 35 MPH AND MY HOOD FLEW OPEN. DVR SHOWED THE TECHNICIAN RELEASED BUT DID NOT OPEN/CLOSE THE HOOD. SHOP ACCEPTED LIABILITY AND AUTO BODY SHOP IS REPLACING/PAINTING HOOD/PILLARS. INSPECTION OF THE SECONDARY HOOD LATCH FOUND THE RELEASE HANDLE AND LATCH TO BE SEIZED IN THE OPEN POSITION DUE TO CORROSION. THE RECALL "FIX" DID NOT FIX ANYTHING. HYUNDAI CORPORATE NOTIFIED (CASE: 16847464). CURRENT ODOMETER IS 100,418 MILES. INCIDENT OCCURRED 2/20/2020. NO INJURIES. $3,000+ IN DAMAGES PER INVOICE. CELL PHONE VIDEO TAKEN TO DOCUMENT SEIZED LATCH AND THE ABILITY TO OPEN HOOD WITH PRIMARY LATCH RELEASED ONLY. MORE IMAGES AVAILABLE UPON REQUEST.

ODI #11311750ENGINE

MAKING RATTLING NOISE WHEN STARTING AND ACCELERATING, METAL SHAVINGS IN OIL FILTER AT 131,000 MILES WITH REGULAR MAINTENANCE, NOW NEEDS A NEW ENGINE.

ODI #11311111FUEL/PROPULSION SYSTEM

I WENT TO GET GAS THIS MORNING AND COULD NOT OPEN THE FUEL DOOR TO GET TO MY GAS TANK. I EVEN USED THE EMERGENCY HATCH IN THE BACK OF MY VEHICLE BUT IT WOULD NOT RELEASE. APPARENTLY, THE PLUNGER BROKE ON THE FUEL DOOR AND GOT STUCK SHUT. I HAD TO GET A MECHANIC TO OPEN IT SO I COULD PUT GAS IN MY VEHICLE. CURRENTLY IT IS NOT LATCHED.

ODI #11310682ELECTRICAL SYSTEM,ENGINE

OIL LEAK FROM VALVE COVER GASKET ONTO ALTERNATOR CAUSING COMPLETE ELECTRICAL SYSTEM FAILURE. VEHICLE VERY QUICKLY LOST ALL POWER INCLUDING POWER STEERING AND BRAKES, BRAKE/HAZARD/INDICATOR LIGHTS, AND IGNITION WHILE TRAVELING AT HIGHWAY SPEED IN HEAVY TRAFFIC. EXTREMELY HIGH SEVERITY POTENTIAL HARM FROM THIS FAILURE MODE, WHICH WAS THE SUBJECT OF PREVIOUS SERVICE CAMPAIGNS FOR OLDER HYUNDAI VERA CRUZ AND SANTA FE WITH SAME 3.3L V6 ENGINE PLATFORM. UNACCEPTABLE TO HAVE OCCURRENCE OF THIS KNOWN DESIGN ISSUE WITH LATER MODEL PRODUCTION.

ODI #11310516STEERING,SERVICE BRAKES,ENGINE

MY 2014 SANTA FE SPORT BEGAN SHAKING VIOLENTLY AT 72 MPH. I TOOK IT TO A SHOP THINKING THE WHEELS HAD BECOME UNBALANCED. IMMEDIATELY THE VEHICLE BEGAN SHAKING AGAIN. I AGAIN TOOK IT FOR RE-BALANCING. SAME SHAKING PROBLEM. I TOOK IT A THIRD TIME TO AN AUTO REPAIR SHOP WHO FOUND THAT THE CALIPERS WERE SO HOT THEY WERE ABOUT TO BURN. YOU COULD FEEL AND SMELL THE HEAT. THE SHOP REPLACED THE CALIPERS THINKING THE SHAKING WAS A BRAKING ISSUE SINCE EVERY TIME I APPLIED THE BRAKES, THE VEHICLE WOULD SHAKE EVEN WORSE. THE CALIPER REPLACEMENT DID NOT FIX THE ISSUE. FINALLY AFTER REPLACING THE BRAKE PADS, CALIPERS, AND ROTORS, THE SHOP DID ANOTHER ROAD TEST. THEN THE CAR NOT ONLY SHOOK BUT THE ENGINE STARTED KNOCKING DUE TO TIE ROD FAILURE. THE VEHICLE CONTINUED TO BE DANGEROUS TO DRIVE, SO THE SHOP HAD IT TOWED TO HYUNDAI FOR AN ENGINE REPLACEMENT UNDER A TSB. HYUNDAI REPLACED THE ENGINE BUT WOULD NOT TAKE RESPONSIBILITY FOR THE CALIPER AND BRAKING ISSUES, WHICH ENDED UP BEING DIRECTLY RELATED TO THE ENGINE ISSUE.

ODI #11310114ENGINE

I GET REGULAR OIL CHANGES ON MY CAR AND HAVE RECEIPTS OF MY LAST 2 OIL CHANGES, BUT THERE WAS NO OIL IN MY CAR AND THE BEARINGS WERE DRY AND RUBBING WHICH CAUSE METAL SHAVINGS TO GO INTO MY ENGINE. VEHICLE WAS MAKING A NOISE WHEN I PULLED INTO A HYUNDAI DEALERSHIP AND THEY DIAGNOSED IT.

ODI #11309433VEHICLE SPEED CONTROL

WHEN THE CRUISE CONTROL IS ACTIVE, PUSHING THE BUTTON TO DECELERATE OCCASIONALLY CAUSES THE VEHICLE TO DOWNSHIFT AND BEGIN ACCELERATING. MANUALLY DISENGAGING THE CRUISE CONTROL OR PUSHING THE BRAKE PEDAL HALTS THE ACCELERATION. THIS APPEARS TO BE A DANGEROUS FAILURE MODE. THE DEALERSHIP THAT EXAMINED THE VEHICLE SAID THIS IS DUE TO A DEFECTIVE CLOCK SPRING IN THE STEERING COLUMN THAT CAN CAUSE BUTTONS TO PERFORM THE OPPOSITE TASK OR FAIL TO WORK AT ALL. THE DEALER NOTED THAT THIS IS NOT AN UNCOMMON ISSUE. THE VEHICLE HAS APPROXIMATELY 50,000 MILES AND THE REPAIR IS NOT EXTREMELY EXPENSIVE AT $485. IT SEEMS THAT IT WOULD BE MUCH SAFER IF THE FAILURE MODE WAS TO SIMPLY NOT ALLOW THE CRUISE CONTROL TO ENGAGE WHEN A FAULT IS DETECTED.

ODI #11309173ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

ENGINE ''2014 HYUNDAI SANTA FE LIMITED. 3.3L 6 CYL FWD. I OWN THIS VEHICLE. I RECENTLY READ ABOUT THE CLASS ACTION SUITS AGAINST KIA AND HYUNDAI REGARDING ENGINE FAILURES AND FIRES. HTTPS://WWW.NCCONSUMER.ORG/NEWS-ARTICLES/SETTLEMENT-REACHED-WITH-HYUNDAI-KIA-IN-CLASS-ACTION-LAWSUIT-ALLEGING-ENGINE-DAMAGE-FIRES.HTML. I HAVE FILED A COMPLAINT ABOUT OUR 2017 KIA SOUL THAT HAS AN ENGINE FAILURE. WHEN READING THIS ARTICLE I NOTICED UNDER THE NEW DEFECT INVESTIGATIONS PARAGRAPH THAT 2011-2014 HYUNDAI SANTA FE'S HAVE ALSO BEEN LISTED FOR POSSIBLE PROBLEMS. HOWEVER, IT DOES NOT LIST OR FURTHER DEFINE IF IT IS ONLY FOR THE 2.0 L MOTORS AND MAY NOT INCLUDE THE 3.3 L. OUR HYUNDAI SANTA FE HAD AN ISSUE IN THE PAST. IT TOOK THE DEALER A MONTH TO DEFINE AND REPAIR. IT WAS COMPLETED UNDER THE MFG. WARRANTY AND I BELIEVE FINALLY A RECALL. THE FUEL LINE WOULD COLLAPSE WHEN YOU DEPRESSED THE FUEL PEDAL STARVING THE ENGINE OF FUEL. THIS CAUSED A LOSS IN POWER AND FORWARD MOMENTUM THAT BECAME UNSAFE TO DRIVE. AT THIS TIME, IT IS STARTING TO DO THE SAME THING. AFTER READING THIS ARTICLE, I AM CONCERNED ABOUT A POSSIBLE ENGINE FAILURE IN THE FUTURE NOW THAT MY WARRANTY HAS EXPIRED WITH THE MANUFACTURER. I WOULD LIKE TO HAVE MY VEHICLE INCLUDED IN ANY FUTURE RECALLS (THERE IS NOT ONE NOW) THAT MAY INVOLVE THIS SPECIFIC MOTOR AND VEHICLE. ALSO, I HAVE HAD PROBLEMS WITH THE SUNROOF, THE ENTERTAINMENT ELECTRONICS, AND AC/HEATING ELECTRICAL CAB CONTROLS. MANY ERROR MESSAGES ARE WRITTEN IN THE HYUNDAI LANGUAGE. THE DEALER STATED THEY NEEDED TO CHANGE OUT THE ONBOARD COMPUTER FOR A LIST PRICE OF $2,600.00. THE SECOND-ROW SEAT HEATERS HAVE FAILED AFTER THE WARRANTY AND HAVE HARDLY EVER BEEN USED. DEALER WANTED OVER $600 PLUS LABOR TO REPLACE EACH SEAT.

ODI #11308762EXTERIOR LIGHTING,VISIBILITY/WIPER

HEADLIGHTS ARE INEFFECTIVE . LIGHTS NOW ONLY LIGHT APPROX 15 FEET IN FRONT OF CAR DOES NOT LIGHT SIDE OF ROAD. I HAVE HAD THE DEALER REALIGN HEAD LIGHTS AT LEAST FOUR TIMES NO EFFECT. I HAVE REPLACE TOE BULBS WITH JUST ABOUT EVERY BULB AVAILABLE LED AND HALOGENS 55WATTS TO 100WATTS NO EFFECTIVE CHANGE. FOR THE FIRST SEVERAL YEARS THEY WERE GREAT STREET SIGNS WERE CLEARLY SHOWN NOW LANE MARKERS SPEED SIGNS ARE ONLY VISIBLE AS YOU PASS THEM. LIGHT DOES APPEAR TO PASS THRU THE LENSES NOW. I HAVE TALK TO OTHER DRIVERS WITH SIMILAR CARS THEY ARE ALSO HAVING THE SAME PROBLEMS. THE HEADLIGHT ARE FROM EARLIER MODELS 2013 AND EARLIER WITH USED H11B LIGHTS NO AUTO PARTS STORES SHOW H11B FOR 2014 SANTA FE CATALOGS SHOW H11 BULB FOR THIS CAR. I BELIEVE THE LENS HAVE DETERIORATED TO THE POINT LIGHT BARELY PASSES THRU. DRIVING IN RAIN OR FOG IS IMPOSSIBLE TO SEE CLEARLY HAVE TO FOLLOW THE CAR IN FRONT OF ME. NEED YOUR HELP PLEASE

ODI #11308538SEAT BELTS

THE RIGHT, REAR SEATBELT IS LOCKED AND UNUSABLE . CAR WAS STATIONARY AND NOT INVOLVED IN ANY ACCIDENTS

ODI #11308043POWER TRAIN,ENGINE

STOPPED AT RED LIGHT. EVERYTHING SHUT OFF, ENGINE WOULD NOT START OR ENGAGE.NO WARNING LIGHTS TOOK IT TO THE DEALER, WHERE THEY SAID IT WAS MAJOR ENGINE FAILURE AND THEY HAD TO CONTACT HYUNDAI ENGINEERING. THEY COULD NOT TELL WHAT WENT WRONG. HYUNDAI WANT TO SPLIT THE COST OF REPAIR BECAUSE THE CAR WAS NOT UNDER WARRENTY. IT NOW FEBRUARY, HYUNDAI HAS NOT ADMITTED THAT THEY HAVE AN ENGINE PROBLEM. THEY HAVE TRY TO REPLACE THE ENGINE TWICE ,ONLY TO HAVE THEM FAIL. THEY NOW GOING TO TRY A DIFFERNT ENGINE TYPE. IT NOW TIME TO REPLACE CAR. I HAVE AN CASE # 16797233 WITH HYUNDAI CUSTOMER SERVICE, WHICH HAS NOT BEEN VERY HELPFUL

ODI #11307895STRUCTURE,FUEL/PROPULSION SYSTEM

I AM THE PERSPECTIVE BUYER OF THIS USED CAR CURRENTLY AT A DEALER FOR SALE. CARFAX REPORT INDICATES TWO RECALLS ON THE CAR. ON 2/17/20, SALESPERSON CALLED HYUNDAI INC ABOUT THE FUEL LEAK RECALL BEING FIXED IF I PURCHASE THE CAR FIRST AND THEN TAKE THE CAR TO A HYUNDAI DEALERSHIP TO FIX THE RECALL. IS THIS PROPER PROCEDURE IN PURCHASING A USED CAR? THE CAR IS CURRENTLY BEING OFFERED FOR SALE AT A SAVANNAH, GA, CRITZ MERCEDEZ DEALERSHIP. SALESPERSON PROVIDED A CARFAX REPORT THAT INDICATED RECENT SERVICE ON THE CAR THE DEALERSHIP PROVIDED. HOWEVER, THE DESCRIBED RECALL HAD NOT BEEN REMEDIED WHICH I BROUGHT IT TO THE ATTENTION OF THE SALESPERSON WHO THEN CALLED A HYUNDAI DEALERSHIP. I WAS TOLD HYUNDAI WOULD FIX THE ISSUE AND EXTEND THE WARRANTY ANOTHER 40,000 MILES. SHOULD I BE CONCERNED ABOUT BUYING THIS CAR BASED ON THE SALESPERSON REQUIRING PURCHASE FIRST BEFORE THE CAR IS FIXED?

ODI #11307335ENGINE

THIS IS A SANTA FE SPORT 2014. WHILE TRAVELING 110KMP ON THE HIGHWAY, THE VEHICLE COMPLETELY SHUT DOWN AND THE ENGINE WAS LOCKED. IT HAS 102,000 KM ON IT

ODI #11302158AIR BAGS,VEHICLE SPEED CONTROL

THE ELECTRICAL PROMPTS ON THE FACE OF THE STEERING WHEEL BEGIN TO MALFUNCTION. FIRST THE VOLUME CONTROL STOPPED, NEXT THE HANDS MOBILE PHONE CONTROLS. THEN THE CRUISE CONTROL FUNCTIONS AND THE MENU FOR USER SETTINGS STOPPED AS WELL AS AIRBAGS. WHEN TURNING CALLS ARE DROPPED , ALL FUNCTIONS ARE INOPERABLE WHETHER CAR IS IN MOTION OR STATIONARY.

ODI #11302080EXTERIOR LIGHTING,UNKNOWN OR OTHER,ENGINE

VERY NOTICEABLE ENGINE TICKING WHEN RUNNING. BUT WHEN YOU REV MOTOR A LITTLE, IT STOPS. THIS HAPPENS IN PARK. BUT WHEN DRIVING, I DON'T NOTICE THE TICKING. THIS STARTED ABOUT 2 WEEKS AFTER I BOUGHT IT.

ODI #11302084EXTERIOR LIGHTING,UNKNOWN OR OTHER

MY HEAD LIGHTS WILL CUT OFF AT NIGHT DRIVING. WHEN I LIGHTLY MOVE THE HEAD LIGHT CONTROLLER, IT WILL USUALLY TURN BACK ON

ODI #11302085ELECTRICAL SYSTEM,EXTERIOR LIGHTING

MY HEAD LIGHTS FLICKERS OFF DRIVING. WHEN I BARELY MOVE THE HEAD LIGHT CONTROLLER, IT USUALLY TURNS BACK ON.

ODI #11301368VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS STOPPED AND INSPECTED AND WITH NO VISIBLE FAILURE. THE CONTACT STARTED DRIVING AGAIN AND BECAME AWARE THAT THE PASSENGER'S SIDE MIRROR WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO SOUTHTOWNE HYUNDAI LOCATED AT 800 BULLSBORO DR, NEWNAN, GA 30265, (888) 615-9626, TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,520.

ODI #11301439STRUCTURE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THE WHILE LOADING OR UNLOADING THE VEHICLE, THE REAR HATCH CLOSED INDEPENDENTLY. THERE WAS NO WARNING LIGHTS OR AUDIBLE CHIME THAT INDICATED THAT THE REAR HATCH WAS CLOSING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

ODI #11299160POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

AUTOMATIC GEAR NOT SHIFTING PROPERLY WHEN ACCELERATING AFTER COMING TO A COMPLETE LOSS STOP. I HAD THE SAME PROBLEM LAST YEAR 2019 IN THE MONTH OF FEBRUARY. I TOOK IT TO THE HYUNDAI ON JEFFERSON AVE ( NEWPORT NEWS / VIRGINIA). THEY FOUND THAT IT WAS AN ENGINE DEFAULT FOR MOST OF THE 2014 MODEL. THE ENGINE WAS REPLACED AND NOT EVEN A YEAR I HAD THE SAME PROBLEM AGAIN.

ODI #11298199VEHICLE SPEED CONTROL,ENGINE

WHILE ON THE INTERSTATE MY CAR LOST POWER!! IT CAUSED THE SPEED TO DECLINE SHARPLY FROM 70 MPH TO 15 MPH!! IT WAS TAKEN TO THE GARAGE THE NEXT DAY. A "RECALL" I NEVER RECEIVED ON MY 2014 HYUNDIA SANTA FE. SAID IT WAS FIXED. NEXT TIME, I AM IN A REMOTE ARE, AGAIN...NO POWER. CALLED THE HYUNDAI GARAGE, THEY TOLD ME A TOW TRUCK WOULD PICK IT UP - I NEEDED TO CALL THE HYUNDAI 800 NUMBER TO SET IT UP. I CALLED, NOPE, THEY WOULD NOT PICK IT UP. GOT IT TO THE GARAGE A SECOND TIME. SUPPOSEDLY FIXED... THIRD TIME...HAPPENED AGAIN. CALLED THE GARAGE. UNBELIEVABLE. THIS TIME, I AM TELLING THEM TO KEEP THIS DEATH TRAP AND RETURN MY MONEY. NEVER AGAIN AM I CRAWLING INTO THAT THING!! 3 TIMES WITHIN 3 WEEKS!!! SERIOUS SAFETY ISSUES AND PROVEN CASES OF MANY CAR FIRES. HYUNDAI IS FULLY AWARE OF THIS AND HAVE BEEN AVOIDING A FULL RECALL OVER A YEAR. THEIR CUSTOMER SERVICE WEB SITE SAYS "DUE TO THE OVERWHELMING CALLS, MORE EMPLOYEES ARE ANSWERING THE PHONES WITHIN ONE HOUR"... I WAS TOLD TO EXPECT A CALL WITHIN 5 DAYS. GOOGLE IT: FO4X, CONSUMER REPORTS, NHTSA, CENTER FOR AUTO SAFETY AND CONGRESS ARE ALL INVOLVEDED. A COMPLETE DISGRACE!!!

ODI #11290898STRUCTURE

REAR DRIVER SIDE DOOR DOESN'T OPEN FROM INSIDE OR OUTSIDE OF THE VEHICLE. BASED ON EVERYTHING I HAVE BEEN READING SEEMS TO BE A COMMON PROBLEM.

ODI #11290792ENGINE

I WAS DRIVING ON THE HIGHWAY, AFTER PICKING UP MY GRANDCHILDREN FROM SCHOOL (ABOUT 15 MILES AWAY), AND STARTED TO SPEED UP SO I COULD PASS A SEMI TRUCK AND MY SUV JUST WENT COMPLETELY DEAD WITHOUT WARNING. MY ACCELERATOR STOPPED WORKING AND I LOST POWER COMPLETELY. IT WAS A FRIGHTENING EXPERIENCE, AS I LOOKED INTO THE REVIEW MIRROR THE SEMI TRUCK WAS BARRELLING DOWN UPON US AND I COULDN'T GET THE SUV STARTED BACK UP. AS MY CAR WAS SLOWING DOWN, I QUICKLY PUT MY EMERGENCY LIGHTS ON AND THE SEMI TRUCK HAD TO SWERVE AROUND US, BLARING HIS HORN. THANK GOODNESS, NO ONE WAS COMING TOWARDS US IN ONCOMING TRAFFIC, OR THIS WOULD HAVE BEEN A HORRIBLE ACCIDENT. MY CAR SLOWED DOWN AND I MANAGED TO PULL OFF THE SHOULDER, I TRIED STARTING IT BUT IT PUTTERED AND WENT OUT. I HAD NO WARNING LIGHTS ON -ON MY DASH TO LET ME KNOW WHAT WAS WRONG. I WAITED AND TRIED STARTING MY CAR BUT SAME THING, IT STARTED BUT DIED OUT. I LOOKED UNDER THE HOOD AND COULDN'T FIND ANYTHING WRONG. AFTER ABOUT 15 MINUTES, I TRIED AGAIN AND THIS TIME IT STARTED AND WE SLOWLY DROVE HOME. I HAD A MECHANIC LOOK AT MY CAR AND HE SAYS I NEED A NEW ENGINE.

ODI #11290855ELECTRICAL SYSTEM,ENGINE

OUR VEHICLE HAD THE TURBO FAIL . AFTER REPLACING THE TURBO, THE ENGINE DIED UPON TEST DRIVE. THEY REPLACED THE ENGINE AND GAVE US THE VEHICLE BACK. THE NEXT DAY IT WOULD NOT CRANK. DEALERSHIP JUMPED THE VEHICLE OFF. THE NEXT DAY IT WOULD NOT START AGAIN . THIS TIME THEY HAD TO TOW IT . IT HAS BEEN IN AND OUT OF THE DEALERSHIP FOR 4 MONTHS AND TOWED 3 TIMES . EACH TIME THE VEHICLE WOULD NOT CRANK WITH 48HRS OF GETTING THE CAR RETURNED TO US. THEY BLAMES SECURITY SYSTEM, KEY FOB, BRAKE SWITCH , GROUNDING, AND NOW THE STARTER. EACH TIME THEY STATED IT WAS FIXED AND THEN WE HAD THE ISSUE HAPPEN AGAIN . I FILED A SAFETY CONCERN WITH HYUNDAI BUT THEY REFUSED TO ADDRESS OUR CONCERN. THEY SAID THEY WERE TOLD BY PALMER'S HYUNDAI THAT THE VEHICLE WAS FINE. I EXPLAINED I WAS CONCERNED OF MY FAMILIES SAFETY OF THE VEHICLE DIED WHILE TURNING OR ON THE INTERSTATE. THERE ARE MULTIPLE REPORTS OF THIS ONLINE FOR THE VEHICLE. THEY STATED I CAN TAKE IT UP WITH THE DEALERSHIP BUT THEY COULDN'T HELP WITH ANYTHING. THEY SAID IF IT FAILED IN TRAFFIC AND SOMEONE WAS HURT , THEN I COULD CALL BACK AND THEY WOULD ADDRESS IT THEN . I OWN 4 HYUNDAI VEHICLES AND HAVE HAD ANOTHER PREVIOUSLY . IT IS VERY SAD TO BE TREATED LIKE THIS WHEN YOU ARE A LIFELONG CUSTOMER

ODI #11289148ENGINE

CAR COMPLETELY SHUT OFF WHILE DRIVING ON ROAD. WAS MAKI G LOUD TICKI G NOISE. HAD IT DIAGNOSED. WAS TOLD THE ENGINE IS NO GOOD. DESTROYED ENGINE. IS THIS UNDER RECALL

ODI #11288799ELECTRICAL SYSTEM,UNKNOWN OR OTHER

I JUST BOUGHT THIS VEHICLE TWO WEEKS AGO AND I PURCHASED THE CARFAX TO FIND OUT THAT THE LIFTGATE HAS ELECTRICAL PROMBLEMS. THE DISPLAY BEHIND THE STEERING WHEEL KEEPS INDICATING THAT THE LIFTGATE IS OPEN, BUT I CAN SEE THAT IT'S CLOSED.

ODI #11286939ENGINECRASH

VEHICULO EN MOVIMIENTO COMENZO A TENER RUIDO SE LLEVA A MECANICO Y DESCUBREN QUE LAS BERING ESTABAN ROTAS Y DAO EL MOTOR.

ODI #11286554UNKNOWN OR OTHER

INTERMITTENT BLIND SPOT DETECTION SYSTEM. DE-ACTIVATES AND WHEN YOU RE-START VEHICLE THE BLIND SPOT SYSTEMS RESETS AND WORKS OK. BLIND SPOT SYSTEMS IS NOT RELIABLE. I'VE BEEN HAVING THIS PROBLEM FOR A WHILE AND DEALER CAN'T DO ANYTHING BECAUSE THERE IS NO FAULT TO TROUBLESHOOT. ALL OF THIS HAPPENS WHEN VEHICLE IS BEEN DRIVEN IN HIGHWAY.

ODI #11267603ENGINEFIRE1 INJURY

TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE. WHILE DRIVING, THE ENGINE BLEW UP AND FLIPPED THE HOOD IN AN UPRIGHT POSITION. IN ADDITION, THE BRAKES MALFUNCTIONED AND ALL THE ELECTRICAL FUNCTIONS TURNED OFF. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AS BLACK SMOKE FILLED THE CABIN. THE CONTACT WAS BARELY ABLE TO EXIT THE VEHICLE AFTER INHALING BLACK SMOKE. THE VEHICLE CAUGHT FIRE ON THE SIDE OF THE ROAD AND WAS TOTALLY ENGULFED IN FLAMES. THE VEHICLE WAS DESTROYED. THE CONTACT VISITED HIS DOCTOR RATHER THAN A HOSPITAL AND WAS PRESCRIBED AN INHALER TO HELP WITH HIS RESPIRATORY NEEDS. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS TOWED AWAY TO A SCRAP YARD. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER AND A LOANER VEHICLE. THE MANUFACTURER ALSO OFFERED TO PAY OFF THE VEHICLE, THE CONTACT'S MEDICAL EXPENSES, PROPERTY EXPENSES, AND A FLAT MONETARY AMOUNT OF $5,000. THE CONTACT TRIED TO NEGOTIATE WITH THE MANUFACTURER AND AGREED TO MEET AFTER THE 25 DAY WAITING PERIOD. THE CONTACT WAS CONTACTED BY MANUFACTURER THEY WILL INVESTIGATE WHY THE ENGINE FAILED. THE FAILURE MILEAGE WAS 51,000. *TR*JB *LN*JB

ODI #11265485UNKNOWN OR OTHER

THE POWER STRUT FOR THE REAR LIFT GATE RUSTED AND BROKE WHILE UNLOADING GROCERIES. THIS CAUSED THE LIFT GATE TO FALL ALMOST STRIKING ME IN THE HEAD

ODI #11255277ENGINE

STARTED CAR AND ENGINE LIGHT CAME ON. STARTED DRIVING CAR AND IT HESITATED EVENTUALLY IT WOULD ACCELERATE. WHEN GETTING ONTO FREEWAY AND TRIED TO ACCELERATE IT WAS SLOW TO DO SO BUT EVENTUALLY WOULD. THIS KEPT REOCCURRING. NO NOISES OR OTHER ISSUES. BROUGHT CAR IN SAME DAY I FIRST NOTICED THIS HAPPENING AND HAD CODE OF P1326.

ODI #11254452ENGINEFIRE

TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE. WHILE THE CONTACT'S HUSBAND WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AS SMOKE APPEARED FROM UNDERNEATH THE HOOD. THE DRIVER OPENED THE HOOD AND NOTICED FLAMES IN THE CORE OF THE ENGINE WITHOUT WARNING. ANOTHER DRIVER STOPPED TO ASSIST BUT BOTH MEN WERE UNABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE POLICE ARRIVED AND BOTH FIRE AND POLICE REPORTS WERE FILED. THE VEHICLE WAS TOTALED AND TOWED TO A TOW YARD. THE CONTACT CALLED HUDSON HYUNDAI AT 866-710-6765 (LOCATED AT 977 COMMUNIPAW AVE, JERSEY CITY, NJ 07304) AND WAS INFORMED THAT THERE WAS NO RECALL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

ODI #11253327ENGINEFIRE

08/31/2019 TRAVELED 60 MILES ON INTERSTATE HWY AND STOPPED TO GO THROUGH A FAST FOOD DRIVE-THROUGH, IDLING MY VEHICLE FOR ABOUT 10-15 MINS. MY 2014 SANTA FE SPORT 2.0L TURBO BEGAN TO EMIT SMOKE FROM UNDER THE VEHICLE ENGINE. I OPENED THE HOOD AND LOOKING FROM THE TOP TOWARD THE BACK PART OF THE ENGINE I COULD SEE THE REFLECTIVE INSULATION AT THE BACK PART OF THE ENGINE AND SMOKE WAS DRIFTING OUT OF THE BOTTOM OF THE ENGINE AND THERE APPEARED TO BE AN ORANGE GLOW REFLECTING FROM THE REFLECTIVE INSULATION. NO CHECK ENGINE LIGHTS WERE ON AND THE CAR SEEMED TO BE RUNNING FINE. I DECIDED TO RETURN BACK TO MY HOME AND STOPPED BY THE HYUNDAI DEALERSHIP ON THE WAY. SERVICE DEPARTMENT WAS CLOSED, BUT HAD ONE OF THE SALES PEOPLE TAKE A LOOK AT THE ENGINE WITH ME AS I AGAIN OPENED THE HOOD. THIS ENGINE WAS NO LONGER SMOKING. I BROUGHT THE VEHICLE BACK TO THE DEALERSHIP TUESDAY. THE SERVICE DEPARTMENT PERFORMED A RECALL SERVICE ITEM WITH COMPLIMENTARY OIL CHANGE AND TOLD ME THAT A FIRE HAD HAPPENED ON THE SKID PANEL UNDERNEATH THE ENGINE. THEY CLAIM THAT THE FIRE WAS STARTED FROM A LARGE PLASTIC ZIP TIE THAT HAD FALLEN ON THE TURBO ENGINE MANIFOLD AT THE BACK OF THE ENGINE AND HAD DRIPPED DOWN TO THE SKID PAN CATCHING AND BURNING INTO THE PLASTIC PAN. I DO NOT UNDERSTAND HOW A ZIP TIE COULD HAVE JUST "HAPPENED" TO HAVE BROKEN AND FALLEN IN JUST THE EXACT SPOT TO CATCH FIRE? I MENTIONED TO THE DEALER THAT I HAD READ ONLINE ABOUT RECALLS CONCERNING ENGINE FIRES ON KIA SORENTO AND HYUNDAI SANTA FE SPORT FOR MY YEAR MODEL VEHICLE. THEIR COMMENT WAS THAT THOSE PROBLEMS WERE ONLY ASSOCIATED WITH THE HYUNDAI SONATA. THE SERVICE WRITER SAID HE WOULD NOT REPLACE THE BURNT PLASTIC SKID PANEL AND STATED THAT THIS WAS JUST A FLUKE AND THE CAR WAS SAFE TO DRIVE. I STILL HAVE MANY CONCERNS AS TO HOW THIS COULD HAVE HAPPENED AND WHAT OTHER DAMAGE IS THERE FROM THE HOT BURNING FIRE?

ODI #11245754ELECTRICAL SYSTEM

RANDOMLY, AND LATELY MORE FREQUENTLY, THE CAR WILL NOT START THUS STRANDING MY WIFE AND 18-MONTH OLD SON IN 96 DEGREE GEORGIA SUMMER HEAT. I HAVE SEARCHED THE FORUMS AND THIS ISSUE IS QUITE COMMON FROM THIS BRAND CAR. SOMETHING BETWEEN THE PUSH BUTTON START AND THE BRAKE PEDAL SENSOR IS NOT FUNCTIONING PROPERLY LEAVING THE MOTORIST STRANDED. SOME TIME LATER, 5-10 MINUTES, THE CAR STARTS AS IF NOTHING WAS WRONG. THIS HAPPENS ON A WEEKLY BASIS NOW FOR MY WIFE. IT IS NOT SAFE. THE DEALERSHIP REPLACED THE CAR BATTERY THE FIRST TIME WILL NO EFFECT. NOW WE HAVE TO TAKE IT IN AGAIN.

ODI #11244167POWER TRAIN,ENGINE

FIRST ISSUE STARTED WHEN THE CAR STALLED 3 WEEKS AGO COMING OFF A HIGHWAY EXIT RAMP WHILE WAITING AT LIGHT. CAR STALLED A SECOND TIME WHILE SITTING IN TRAFFIC SHORTLY AFTER. THEN WORKED FINE AND HAD AN OIL CHANGE COMPLETED AT THE DEALER ON 8/2/19. ON 8/11/19, CAR WOULD NOT ACCELERATE NORMALLY AFTER PROCEEDING FROM A RED LIGHT ON A STATE HIGHWAY, CHECK ENGINE LIGHT CAME ON AND SHORTLY AFTER ENGINE STARTED MAKING KNOCKING NOISES THAT BECAME LOUDER AFTER A FEW MILES. REQUESTED A TOW TRUCK TO TOW CAR TO THE DEALERSHIP AFTER NOISES AND ACCELERATION BECAME EXTREMELY BAD. CAR DEALER FOUND METAL SHAVINGS IN OIL PAN AND METAL BUILD UP INSIDE THE ENGINE. LONG ENGINE BLOCK REPLACED UNDER POWER TRAIN WARRANTY AT 95,014 MILES.

ODI #11243826STEERING

CAR STEERING COMPLETELY GAVE OUT WITHOUT WARNING, WHILE THE CAR WAS RUNNING. LUCKILY I WAS PARKED, BUT THERE WAS NO WARNING, IT JUST STOPPED WORKING.

ODI #11242491STEERING,UNKNOWN OR OTHER

WHEN TURNING, THE VEHICLE MAKES A CLUNK SOUND. HAD IT INSPECTED AT HYUNDAI OF WESLEY CHAPEL AND IT WAS FOUND TO HAVE AN INTERNAL FAILURE OF STEERING RACK GEAR ASSEMBLY AND NOW REQUIRES A REPLACEMENT OF THE STEERING RACK ASSEMBLY. THIS IS AN ONGOING ISSUE WITH HYUNDAI, AS THE 2017 SANTA FE'S WERE RECALLED FOR THIS ISSUE.

ODI #11241432ENGINE

I WAS DRIVING MY CAR ON THE FREEWAY, LUCKILY FOR ME L HAD MERGED INTO THE SLOW LANE . UPON MERGING L TRIED TO SPEED UP TO LEAVE A SAFE SPACE BETWEEN MYSELF & CARS MERGING ONTO THE FREEWAY. WHEN L TRIED TO ACCELERATE THERE WAS NO RESPONSE, MY DASH PANEL LITE UP WITH NUMEROUS ICONS & MY ENGINE HAD NO POWER. L TOOK THE NEXT OFFRAMP & COASTED TO A STOP , L THEN PUT ON MY HAZARD LIGHTS & LIFTED THE HOOD TO SHOW OTHER CARS L WAS IN DISTRESS . L CALLED AAA & WAS TOWED TO THE HYUNDAI DEALERSHIP IN VAN NUYS, CALIFORNIA . L WAS NOTIFIED THAT MY ENGINE HAD FROZE & SINCE IT WAS UNDER WARRANTY THEY WOULD REPLACE THE MOTOR. MY CAR HAS BEEN SITTING AT THE DEALERSHIP FOR ALMOST 3 WEEKS NOW AND THEY CAN'T GIVE ME ANY IDEA OF HOW LONG THIS WILL TAKE TO REPLACE THE MOTOR. THERE LAST RESPONSE TO ME WAS THEY HAVEN'T LOCATED A REPLACEMENT MOTOR AT THIS TIME AND TO BE PATIENT. WELL MY PATIENCE IS GROWING THIN , THEY ONLY RESPOND WHEN L CALL . HAD L BEEN IN THE FAST LANE L PROBABLY WOULDN'T BE WRITING THIS NOW ( VERY DANGEROUS SITUATION ) PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE ELSE HAS THE SAME EXPERIENCE AND THERE IS A FATALITY. THANKS FOR YOU HELP, ALL L CAN DO NOW IS SIT AND HOPE THEY RESOLVE MY SITUATION, AND THAT NOBODY ELSE HAS TO EXPERIENCE THIS. P.S L WILL BE TRADING THIS CAR IN AS SOON AS ITS FIXED L DO NOT FEEL MY FAMILY IS SAFE IN THIS CAR!

ODI #11234688AIR BAGS,WHEELS,ELECTRONIC STABILITY CONTROL (ESC)

BEFORE 50,000 MILES HAD TO PURCHASE 4 NEW TIRES 1 BLOWOUT A&UNUSUAL VIBRATING FROM TIRES 4 NEW TIRES BEFORE 50,000 MILES!I'M A WIDOW OF A VETERAN&LOST MY ONLY SON!A/C WENT OUT 2 YEARS AGO! I'M A DISABLED NURSE&PURCHASED 4 SANTA FE'S,TUCSON&SONTA NEVER EVER WILL I BUY ANY HYUNDAI'S FROM ANY DEALERSHIP BYE BYE HYUNDAI!!!

ODI #11234562ENGINE

I WAS DRIVING THROUGH A 4-WAY STREET INTERSECTION TURNING LEFT WHEN THE VEHICLE BEGAN MAKING A KNOCKING SOUND FROM THE ENGINE, THEN STALLED IN THE MIDDLE OF THE ROAD. ALL LIGHTS ON THE DASH ILLUMINATED. UPON GETTING THE VEHICLE TO RESTART, IT WOULD NOT GO OVER 2000 RPMS. THE VEHICLE CONTINUED TO MAKE A LOUD LOW SOUNDING KNOCK FROM THE ENGINE. BEING CLOSE TO HOME, I WAS ABLE TO DRIVE SLOWLY, MOSTLY IN A SHOULDER, TO MY HOME. DOING SOME RESEARCH I DISCOVERED THIS MODEL VEHICLE WAS SUBJECT TO A RECALL DUE TO FAILING CONNECTING ROD BEARINGS. I CALLED MY LOCAL HYUNDAI DEALERSHIP TO ASK ABOUT THE REPAIR, IN WHICH I WAS TOLD THE REPAIR WOULD COST $4,000-$6,000 FOR AN ENGINE REPLACEMENT. THE RECALL COVERED VEHICLES UP TO 120,000 MILES, MY VEHICLE HAS 127,000. I WAS DENIED THE RECALL. I THEN CALLED AROUND TO LOCAL MECHANICS BUT NONE OF THEM, NOT ONE, WOULD ATTEMPT TO REPLACE THE FAULTY CONNECTING ROD BEARINGS. I DECIDED TO TAKE ON THE REPAIR MYSELF WHICH HYUNDAI TOLD ME WAS IMPOSSIBLE. I MANAGED TO REMOVE THE OIL PAN, OIL PUMP, AND FINALLY THE FAULTY CONNECTING ROD BEARINGS WHICH SHOWED MAJOR SCARING AND DAMAGE. MY OIL PAN WAS FULL OF METAL SHAVINGS. I CONTACTED MY LOCAL DEALER, ALSO HYUNDAI CORPORATE AND AFTER BOTH LOOKED UP MY VIN NUMBER, NEITHER COULD TELL ME WHAT BEARINGS WERE INSIDE MY ENGINE. THEIR PARTS SYSTEM COMES BACK WITH 5 OPTIONS FOR THE BEARINGS. FRUSTRATINGLY I CONTACTED THE LOCAL DEALER AGAIN TELLING THEM I WILL BRING THE OLD BEARINGS TO THEM (RIDING PUBLIC TRANSPORTATION) BUT THEY SAID THEY HAVE NO WAY OF MEASURING THE PART OR TELLING ME WHICH PART THEY USED. THE DEALER AND CORPORATE BOTH, TOLD ME TO TOW MY VEHICLE TO A 3RD PARTY MECHANIC TO MEASURE THE BEARINGS, THEN TOW MY CAR BACK HOME, THEN GIVE HYUNDAI THE MEASUREMENT TO GET A PART NUMBER. HYUNDAI DOES NOT KNOW WHAT CONNECTING ROD BEARINGS WERE USED IN THE 2.4L ENGINE!

ODI #11232812ENGINE

ENGINE SUDDENLY LOST POWER WHILE DRIVING ON THE PACIFIC COAST HIGHWAY IN CA IN NEWPORT BEACH. I WAS ABLE TO PULL TO THE SIDE. WHEN RESTARTED THE CHECK ENGINE LIGHT WAS ON AND THE CARE WOULDN'T GO FASTER THAN 2 MPH. THE CAR WAS TOWED AND IS NOW WITH GLENDALE HYUNDAI DEALERSHIP WHO REPORTED THAT THE ENGINE FAILED AND THEY ARE SPEAKING WITH THE MANUFACTURER RE REPLACEMENT UNDER THE POWERTRAIN WARRANTY. SAME MECHANICAL FAILURE HAPPENED TO MY OTHER HYUNDAI SANTAFE 2014 AND REQUIRED ENGINE REPLACEMENT ABOUT A YEAR AGO VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #11229696UNKNOWN OR OTHER

I HAVE A PROBLEM WITH THE CAR HAVING TROUBLE WHEN TAKING OFF. IT HESITATES AS I'M TAKING OFF SOME OF THE TIME. I WOULD SAY ABOUT HALF THE TIME. I JUST GOT A TUNE UP BECAUSE I ONLY HAVE HAD THIS SUV ABOUT 3 MONTHS. BUT STILL ACTS UP. NO DASHBOARD LIGHTS ON EITHER. EVERYTHING ELSE HAS BEEN GREAT.

ODI #11222084VEHICLE SPEED CONTROL,ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS AT STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED WITH FORCE, THE VEHICLE WAS ABLE TO EASE TO 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS KNOCKING AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED TAYLOR HYUNDAI (3233 WASHINGTON RD, AUGUSTA, GA 30907, (706) 868-1200) AND WAS INFORMED THAT THERE WERE NO RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

ODI #11220617STEERING

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 70 MPH, THE STEERING WHEEL SHOOK AND RATTLED VIOLENTLY. AS A RESULT, THE CONTACT HAD TO DRIVE BELOW THE SPEED LIMIT. MURFREESBORO HYUNDAI (2203 NW BROAD ST, MURFREESBORO, TN 37129, (615) 898-0700) WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE MANUFACTURER TO SEE IF THE VEHICLE WAS INCLUDED IN A RECALL AND COULD ASSIST WITH REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.

ODI #11220677ENGINEFIRE

WHILE DRIVING ON THE HIGHWAY AT ABOUT 75MPH, IN THE LEFT LANE, WITH THE CRUISE CONTROL ENGAGED, MY 2014 HYUNDAI SANTE FE (3.5L V6, 94K MILES AND VERY WELL MAINTAINED) STARTED TO MAKE A QUIET TICKING NOISE. THE VEHICLE HAD BEEN ON THE HIGHWAY FOR ABOUT 40 MINUTES SINCE THE LAST STOP. ABOUT ONE MINUTE AFTER THE TICKING BEGAN, BOOM! HUGE EXPLOSION. CATASTROPHIC ENGINE FAILURE. THE ENGINE EVIDENTLY SEIZED, THREW A ROD THROUGH THE BLOCK, PUNCTURED THE OIL PAN SPRAYING OIL EVERYWHERE AND IGNITING. PARTS WERE FLYING OUT FROM THE BEHIND THE VEHICLE AND HEAVY WHITE SMOKE WAS BILLOWING. LUCKILY I WAS NEAR AN EXIT RAMP AND THE MOTORISTS AROUND ME WE KIND ENOUGH TO LET ME OVER TO COAST OFF THE RAMP. ONE LADY FOLLOWED ME AND PULLED ALONGSIDE MY VEHICLE TO URGENTLY INFORM ME THAT MY CAR WAS ON FIRE. I IMMEDIATELY PULLED OVER AND PARKED THE VEHICLE AND ME, MY WIFE, AND MY DAUGHTER JUMPED OUT. FLAMES WERE VISIBLE FROM UNDERNEATH THE CAR. MY WIFE AND ANOTHER MOTORIST CALLED 911 FOR FIRE SUPPORT. THREE GENTLEMAN, ONE IN A SEMI, TWO IN AN SUV, HAD PARKED ON THE HIGHWAY AND RAN OVER TO OUR LOCATION WITH A FIRE EXTINGUISHER (ABOUT 200 YDS). BY THE TIME THEY GOT THERE THE FIRE HAD GONE OUT. THE FIRE DEPARTMENT ARRIVED SHORTLY AFTER THAT AND CHECKED THE VEHICLE WITH AN THERMO SCANNER TO MAKE SURE THE FIRE WAS OUT. THE INCIDENT WAS TERRIFYING AND EXTREMELY DANGEROUS.

ODI #11219898STEERING,ENGINE

VEHICLE ENGINE SEIZED IN THE MIDDLE OF THE ROAD WITH NO WARNING OR INDICATION THAT IT WAS ABOUT TO HAPPEN. MY 3 AND 4 YEAR OLD WERE WITH ME AS WE WERE STUCK IN THE MIDDLE OF THE ROAD, THANKFULLY NO ONCOMING TRAFFIC AT THE TIME DUE TO THE LIGHT BEING RED. THIS IS THE SECOND TIME I HAVE HAD A KNOWN ISSUE THAT WAS RECALLED BY HYUNDAI BUT DID NOT INCLUDE MY VIN NUMBER. I ALSO HAD TROUBLE WITH MY STEERING WHEEL AND CALLED ABOUT IT AND IT WAS NOT COVERED BECAUSE MY VIN WAS NOT INCLUDED IN THE RECALL. HYUNDAI YOU NEED TO SERIOUSLY TAKE A CLOSER LOOK AT YOUR PROCESS FOR HANDLING THESE ISSUES WHEN THERE ARE OBVIOUSLY MANY VEHICLES OUTSIDE OF YOUR RECALLS THAT ARE EXPERIENCING THE EXACT SAME ISSUE. PEOPLE'S LIVES ARE AT STAKE. I WAS LITERALLY IN THE PROCESS OF MAKING A TURN AND COULD NOT COMPLETE THE TURN WHICH LEFT ME DEAD SMACK IN THE MIDDLE OF THE ROAD. HAD THIS BEEN DURING HEAVIER TRAFFIC TIMES, I COULD HAVE POSSIBLY BEEN HIT BY ONCOMING TRAFFIC BECAUSE OF MY CAR STALLING IN THE MIDDLE OF THE ROAD.

ODI #11217645ENGINE

MY WIFE WAS TRAVELING SOUTH ON THE FLORIDA TURNPIKE @ 70 MPH NEAR WEST PALM BEACH. OUR 7 YEAR OLD GRANDDAUGHTER WAS IN THE BACK SEAT. THE ENGINE SUDDENLY SEIZED UP AND SHUT OFF. SHE BARELY HAD ENOUGH MOMENTUM TO PULL SAFELY OUT OF THE TRAFFIC, BUT WAS UNABLE TO GET ALL THE WAY OUT OF HARMS WAY. COULD HAVE BEEN A DISASTER!!!!! THE ENGINE CANNOT BE REPAIRED.

ODI #11217400ENGINE

THE ENGINE CEASED AND FAILED WHILE DRIVING VEHICLE TO WORK. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE THEN AND THEY CONTINUE TO ATTEMPT TO FIX THE VEHICLE. THE VEHICLE'S SHORT BLOCK WAS ALLEGEDLY REPLACED. THE VEHICLE WAS TAKEN FOR A TEST DRIVE AND THE CHECK ENGINE LINE CAME ON. THE DEALERSHIP ADVISED THAT THEY HAD TO TAKE THE ENGINE APART TO SEE WHAT THE PROBLEM WAS. AS OF TODAY, THE DEALERSHIP HAS TOLD US OF AT LEAST 3 OCCASIONS WHILE FIXING THE VEHICLE THAT THE CHECK ENGINE LINE HAS COME ON. THE PROBLEM APPEARS SIMILAR TO THE ISSUE WITH THE 2014 HYUNDAI SANTA FE SPORT. THE VEHICLE IS STILL NOT REPAIRED AND ITS BEEN CLOSE TO 60 DAYS.

ODI #11217210ENGINE

WE PURCHASED A USED 2014 SANTA FE IN MAY 2017 FROM OUR LOCAL CARMAX. AT THE TIME OF SALE, THE VEHICLE HAD APPROXIMATELY 28,000 MILES. IT WAS NOTED AT THAT TIME UPON INSPECTION IN THE 'ENGINE' SECTION THAT ENGINE OIL AND FILTER HAD BEEN REPAIRED/REPLACED AND OIL LEAKS HAD BEEN REPAIRED/REPLACED. THIS WAS SOMETHING WE WOULD NOT TAKE SERIOUS NOTE OF UNTIL MUCH LATER. ON WEDNESDAY, MAY 22ND, I WAS ON THE FREEWAY IN RUSH HOUR TRAFFIC GOING ABOUT 45-50 MPH WHEN THE ENGINE SUDDENLY DIED. IT WAS STILL IN DRIVE AND MY RADIO WAS ON SO THE DASH LIT UP (I'M ASSUMING TO LET ME KNOW I WAS IN DRIVE BUT THE ENGINE WAS OFF SO SOMETHING WASN'T RIGHT). I PUT ON MY HAZARDS AND STARTED NAVIGATING MY WAY TO THE SHOULDER. I ATTEMPTED TO START THE CAR AND IT WOULD NOT TURN OVER SO I WAITED. FINALLY, IT STARTED UP SO I TRIED TO GET IT OFF THE FREEWAY. THE NEXT EXIT WAS 3/4 OF A MILE. SHE WOULD NEVER MAKE IT. A $75 TOW TO A MECHANIC 1.7 MILES AWAY DETERMINED THE ENGINE WAS 'SHOT'. OUR QUOTE? $12K - $14K FOR A NEW ENGINE (PARTS ONLY). OUR 5 YEAR/50K WARRANTY EXPIRED 1 MONTH AND 14 DAYS AGO. SLIGHTLY CONVENIENT. THE VEHICLE CURRENTLY HAS APPROXIMATELY 49,500 MILES, 20,000 OF WHICH ARE OURS IN THE PAST 2 YEARS OF OWNERSHIP. WE CONTACTED THE SERVICE DEPARTMENT OF A LOCAL HYUNDAI DEALERSHIP AND WERE GIVEN A 'SORRY. TOO BAD , WARRANTY EXPIRED. GOOD LUCK BUD'. IT WAS INCREDIBLY DISHEARTENING AND DEFEATING. WE'VE BEEN TOLD OUR EXTENDED WARRANTY THROUGH CARMAX WILL NOT BE HONORED EITHER UNTIL WE PRODUCE COPIES OF OUR OIL CHANGE RECEIPTS WHICH WE CANNOT LOCATE AT THE MOMENT (WE ARE IN THE PROCESS OF A MOVE AS WELL). SO, WE'VE PAID OUT OF POCKET FOR THE TOW, THE RENTAL CAR, AND EVERY FREE MOMENT SPENT TRYING TO FIND RECEIPTS, MAKING PHONE CALLS, OR TRYING TO FIND A RESOLUTION FOR EVERYONE INVOLVED. IT SHOULDN'T BE OUR BURDEN TO BEAR. IT SHOULD BE THEIRS!

ODI #11210588ENGINE

I WAS DRIVING TO WORK ON A CITY STREET M24 IN OXFORD MICHIGAN TWO WEEKS AGO AND WITHOUT ONE SINGLE WARNING LIGHT EVER COMING ON THE VEHICLE THE CAR COMPLETELY STALLED AND ALL LIGHTS CAME ON AND THE ENGINE HAS NOT RAN SINCE. BEING TOLD THIS WILL NOT BE COVERED BUT THE DEALERSHIP WHERE MY VEHICLE IS HAS 10 OF THE SAME KNOWN ISSUE WAITING FOR NEW ENGINES.

ODI #11209522ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 30 MPH, A KNOCKING NOISE WAS HEARD UNDERNEATH THE FRONT OF THE VEHICLE. IN ADDITION, WHEN DRIVING AT A LOW SPEED, THE VEHICLE WOULD JERK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OURISMAN HYUNDAI (LOCATED AT 3516 FORT MEADE RD, LAUREL, MD 20724, (301) 725-4400), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 15786624. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

ODI #11206336ENGINEFIRE

ON FRIDAY 4/26/19, I WAS DRIVING ALONG THE HIGHWAY AND ALL OF A SUDDEN THERE WAS A JERKING MOVEMENT, ALL ERROR LIGHTS CAME ON TO THE DASHBOARD, AND LOTS OF SMOKE OUT THE BACK UNDERNEATH THE CAR. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE HIGHWAY AND A GENTLEMAN SAW WHAT HAPPENED SAID TO SHUT OFF THE ENGINE THAT THERE WAS FIRE. I GOT OUT AND NOTICED ALL OF THE OIL DRAINING FROM THE ENGINE AND LIQUID DRIPPING AND SPARKING UPON REACHING THE GROUND. THERE WAS A BOLT FOUND ON THE FLATBED TOW TRUCK WHICH WAS DETERMINED TO BE A BOLT FOR A PISTON ROD THAT SHOT THROUGH THE BLOCK AND OIL PAN. THERE WAS A CATASTROPHIC FAILURE TO THE ENGINE.

ODI #11204241STEERING

SITCKY STEERING WHEEL. AT HIGHWAY SPEEDS THE STICKY STEERING WHEEL IS VERY PROMINENT, INFACT GETS PROGRESSIVELY WORSE AFTER 50 MILES PER HOUR, VERY PRONOUNCED AT 70. VEHICLE WOULD SWAY TO THE LEFT OR RIGHT FIRST, WHEN PRESSURE IS APPLIED TO GET THE TIRE POINT TO THE CENTER, THE STEERING WHEEL INSTEAD OF GETTING TO THE DEAD CENTER WOULD OVER CORRECT AND MAKE THE WHEEL SLIGHTLY POINT TO THE OPPOSITE SIDE. AND THIS WOULD REPEAT. THE STEERING WHEEL FEELS STICKY OR NOTCHY, THAT IT GETS STUCK IN SLOTS AROUND INSTEAD OF MOVING SMOOTHLY AROUND. THIS CAUSES NOT JUST DRIVER FATIGUE, BUT IS EXTREMELY DANGEROUS CONSTANTLY THROWING THE CAR OF OUT OF THE LANE. I REPORTED THIS TO THE SERVICE CENTER AN YEAR BACK, AND WHEEL ALIGNMENT WAS RECOMMENDED, BUT THE ISSUE HAS ONLY GOTTEN PROGRESSIVELY BAD NOW. WILL BE GOING TO DEALER BACK AGAIN TO SEE IF THIS CAN BE FIXED. BUT WHEN I GOOGLED ABOUT THIS ISSUE SO MANY OTHER PEOPLE ARE ALSO ENCOUNTERING THE SAME PROBLEM, FOR MANY STEERING COLUMN WAS REPLACED AND YET WAS NOT RESOLVED. HYUNDAI MUST PERFORM A RECALL ON THIS VOLUNTARILY, AND FIND A FIX FOR THIS HIGHLY DANGEROUS SAFETY PROBLEM. THIS IS NOT A SIMPLE OLD CAR WORN OUT PROBLEM, MY CAR HAD FAR LESS THAN 20K MILES WHEN I INITIALLY REPORTED IT, AND NOW CLOSE TO 30K, AND THE CAR IS JUST TWO YEARS OLD, JUST DRIVEN ON HIGHWAY. IF IT WAS A LEASE, I WOULD HAVE JUST HANDED IT BACK AND FORGOTTEN ABOUT IT, UNFORTUNATELY WE BOUGHT IT.

ODI #11204279ENGINE

IN FEBRUARY 2019 WHILE DRIVING DOWN A HIGHWAY WITH 5 OCCUPANTS IN THE CAR, I WAS FLAGGED DOWN BY ANOTHER DRIVER WHO NOTICED SPARKS COMING FROM UNDER MY VEHICLE. I PULLED OVER AND IMMEDIATELY THE CAR SHUT DOWN. IT WAS TOWED AND LATER DETERMINED THAT THE ENGINE HAD BLOWN AT 88,000 MILES. EVEN THOUGH THE VEHICLE GAVE NO PRIOR INDICATION OF LOSS OF OIL PRESSURE OR ANY ISSUES WITH THE STATUS OF THE ENGINE, THE HYUNDAI WARRANTY GROUP TURNED DOWN THE CLAIM STATING THAT MAINTENANCE LEVEL WAS NOT FOLLOWED TO THEIR SPECIFICATIONS. I NOTICED THAT HYUNDAI HAS EXPERIENCED SIMILAR ISSUES WITH SEVERAL OTHER RECALLED ENGINES IN THEIR PRODUCT GROUP. I HAVE SPOKEN NUMEROUS TIMES TO BOTH HYUNDAI AND THE DEALER TO WORK OUT A COMPROMISE TO REPAIR THE VEHICLE WITHOUT ANY SUPPORT FROM EITHER. I HAVE OWNED VEHICLES FOR OVER 40 YEARS, WITH MY LAST ONE REACHING OVER 250K MILES AND HAVE NEVER HAD A ENGINE BLOW. I CAN'T BELIEVE THIS IS AN ACCEPTABLE SITUATION FOR BOTH THE OVERALL SAFETY OR PERFORMANCE OF HYUNDAI PRODUCTS.

ODI #11203774ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, THE CONTACT DETECTED A BURNING ODOR COMING FROM THE VEHICLE. ALSO, WHILE THE VEHICLE WAS STATIONERY, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ENGINE FAILED. THE VEHICLE WAS TAKEN TO HYUNDAI OF KENNESAW (2878 BARRETT LAKES BLVD, KENNESAW, GA 30144, (678) 809-6990) WHERE IT WAS DIAGNOSED THAT PART OF THE TIMING BELT CAUSED THE ENGINE TO MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 83,000. *DT

ODI #11193542STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

STEERING LOCKED UP, DIFFICULT TO TURN. WARNING STEERING LIGHT CAME ON AND BRAKE WARNING LIGHT. DOWN HILL WARNING LIGHT CAME ON. IT WAS A BLESSING THAT I WAS DURING ONLY 30MPH.

ODI #11193198ENGINE

WHILE DRIVING ENGINE FAILED, UNABLE TO ACCELERATE AND LIGHTS ON DASH BOARD LIGHTING UP. CAR STOPPED AND PUT IN PARK, TURNED OFF. TRIED TO RESTART AND CAR WOULD NOT START.

ODI #11180859ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER

WHILE DRIVING AT 7:30PM ON A BACK ROAD ON A SATURDAY, BOTH OF MY HEADLIGHTS WENT OUT AT THE SAME TIME. I PULLED ONTO A DIRT DRIVEWAY AND TURNED MY CAR OFF AND NOTICED THEY CAME BACK ON. I HAD TO HAVE IT TOWED BACK HOME AND TOOK IT TO THE DEALERSHIP ON MONDAY. THEY REPLACED A FUSE BOX, AND I PICKED MY CAR UP. ABOUT A WEEK AND A HALF LATER, IT HAPPENED AGAIN WHILE I WAS DRIVING AT NIGHT. IN ADDITION THIS TIME, MY SEAT WARMERS WOULD COME ON FOR ABOUT 30 SECONDS, AND THEN SHUT OFF. I TOOK IT BACK UP TO THE SAME DEALERSHIP WHERE I BOUGHT IT. THEY HAD IT FOR 2 WEEKS. THEY JUST REPLACED THE FUSE AND DROVE IT OVER 20 MILES TRYING TO GET IT TO GO OUT AGAIN AND COULDN'T. I PICKED MY CAR BACK UP. A DAY AND A HALF LATER, BOTH MY HEADLIGHTS WENT OUT AGAIN DURING THE MIDDLE OF THE DAY. I NOTICED THIS BECAUSE IT WAS RAINING AND I COULDN'T GET MY WIPERS TO WORK. I KEPT TRYING MY WIPERS, AND THE ONLY SETTING THEY WOULD WORK ON WAS THE 3RD SPEED SETTING. I TRIED MY LIGHTS AND MY SEAT WARMERS AGAIN, AND NO LUCK. I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP, AND THEY SAID THEIR SERVICE DEPARTMENT WAS CLOSED ALREADY (3:00PM) AND THEY COULDN'T DO ANYTHING UNTIL MONDAY, SO I DROVE IT HOME. TOOK IT BACK UP THERE ON MONDAY, EXPLAINED THAT THIS WAS THE 3RD TIME THIS HAS HAPPENED, AND IT NEEDS TO BE FIXED BECAUSE IT'S A MAJOR SAFETY HAZARD. THEY HAD IT FOR A WEEK OR SO AND CALLED ME AND SAID THEY REPLACED THE FUSE ONCE AGAIN, AND DROVE IT OVER 215 MILES AND COULDN'T GET THE CAR TO DUPLICATE THE ISSUE. THEY SAID MY CAR HAD THEM STUMPED. THEY TOLD ME THEY WERE CONFIDENT IT WAS GOING TO BE OKAY. I LEFT, AND LESS THAN 24 HOURS AFTER I GOT THE CAR, I WAS DRIVING AT 7:00PM AND THEY WENT OUT AGAIN, THIS TIME AN HOUR AWAY FROM MY HOUSE. I DON'T KNOW WHAT TO DO BECAUSE THIS IS A SCARY ISSUE, AND THEY CAN'T SEEM TO FIND THE PROBLEM AND FIX IT.

ODI #11172042POWER TRAIN,ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO SUBURBAN HYUNDAI (1814 MAPLE LAWN, TROY, MICHIGAN) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE) IN 2017, BUT THE FAILURE PERSISTED. IN ADDITION THE CONTACT STATED THAT THE GEAR SHIFTER BECAME STUCK AND WAS VERY DIFFICULT TO SWITCH FROM THE PARK POSITION. THE FAILURE WOULD NORMALLY OCCUR WHEN THE VEHICLE WAS NOT DRIVEN FOR SEVERAL DAYS. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000.

ODI #11170766FUEL/PROPULSION SYSTEM

MY 2014 SANTA FE SPORT HAS A STRONG GASOLINE ODOR IN THE CABIN BUT IT CAN ALSO BE SMELLED OUTSIDE THE CAR. THE SMELL IS THE HIGHEST WHEN THE CAR IS TURNED OFF AND SITS FOR A SHORT TIME. THE ODOR IS SO STRONG THAT THE SERVICE TECH HAD TO GET OUT OF THE CAR SO THE ODOR COULD DISSIPATE. I HAVE HAD IT TO THE DEALER TWICE TO BE LOOKED AT AND THEY COULD NOT FIND AN ISSUE. THEY DEFINITELY COULD SMELL THE ODOR WHEN IT WAS DROPPED OFF. THEY DROVE IT FOR A SHORT DISTANCE BUT I DON'T BELIEVE IT WAS FAR ENOUGH FOR THE PROBLEM TO SHOW UP. THIS ONLY SEEMS TO HAPPEN WHEN THE TEMPERATURE IS ABOUT 90 DEGREES OR HOTTER. IT HAS NOT BEEN AN ISSUE SINCE THE TEMPERATURES HAVE COOLED DOWN AND IT WAS NOT AN ISSUE WHEN I BOUGHT IT DECEMBER 2017. IT WAS REAL BAD AT TIMES LAST SUMMER.

ODI #11162950ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, THE CONTACT HEARD A KNOCKING AND PINGING NOISE. THE CONTACT PULLED OVER, TURNED OFF THE VEHICLE, RESTARTED IT, AND THE NOISES CONTINUED WHILE DRIVING 65 MPH. THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO ROCKLAND HYUNDAI (55 NY-303, WEST NYACK, NY 10994, (845) 402-8623) WHERE METAL SHAVINGS WERE FOUND IN THE OIL PAN. THE DEALER STATED THAT THERE WAS NO RECALL, BUT WERE REVIEWING ALL MAINTENANCE RECORDS TO SEE IF THEY WOULD REPAIR THE VEHICLE VIA THE CURRENT WARRANTY. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 78,000.

ODI #11160894ENGINE

AT APPROXIMATELY 83,000 MILES THE ENGINE SEIZED WITH VIRTUALLY NO WARNING WHILE IT WAS IN MOTION ON A CITY STREET. VEHICAL WAS DELIVERED TO HYUNDAI DEALERSHIP FOR REPAIR

ODI #11155728ENGINE

ENGINE SEIZED WITHOUT WARNING DUE TO A MANUFACTURING DEFECT.

ODI #11151482ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE SUDDENLY LOST POWER AND THERE WAS A DRASTIC REDUCTION IN SPEED TO THE POINT THAT THE VEHICLE COULD STALL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE DEALER (SACRAMENTO HYUNDAI, 6250 FLORIN RD, SACRAMENTO, CA 95823, 916-427-1234) INDICATED THAT THEY PERFORMED THE RECALL REPAIR, BUT THE ENGINE SEIZED SHORTLY AFTERWARDS. THE VEHICLE WAS UNABLE TO BE DRIVEN AND THE DEALER REFUSED TO REPAIR THE VEHICLE AGAIN. THE DEALER ALSO INDICATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT EXPLAINED TO THE DEALER THAT THE REPLACEMENT PART FOR THE RECALL FAILED; THEREFORE, SHE SHOULD NOT BE RESPONSIBLE FOR REPLACING THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING THEIR RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. THE VIN WAS NOT AVAILABLE.

ODI #11150744ENGINE

THE HEAD GASKET BLEW AT ~91,000 MILES. IT HAD A DRAGGING/SPUTTERING SENSATION IN IDLE AND THEN BEGAN MAKING A LOUD NOISE AS I WAS DRIVING. DEALER REPLACED THE SHORT BLOCK AND SAID THEY REBUILT THE REST OF THE ENGINE BECAUSE THE LONG BLOCK (THEY ADMITTED THAT THE ENTIRE ENGINE NEEDED REPLACING) WAS ON BACK ORDER FOR 2 MONTHS. IT WAS COVERED BY THE 100,000 WARRANTY. AS IT STOOD, THE SHORT BLOCK TOOK A MONTH TO GET IN. FOUR MONTHS AND ~8,000 MILES LATER, THE CAR AGAIN HAD ISSUES. INITIALLY IT WAS THOUGHT TO BE IN THE ENGINE, AND I WAS TOLD I NEEDED A NEW ENGINE AGAIN. THEN THEY SAID IT WAS THE COOLING GASKET. FINALLY THEY SAID THE COOLANT SYSTEM (WHICH CONNECTS TO THE ENGINE) WAS WARPED AND ALSO NEEDED REPLACING. THEY CLAIMED IT WAS NO LONGER UNDER WARRANTY BUT REPLACED IT ANYWAY IN GOOD WILL. I MAINTAINED IT WAS CONNECTED TO THE EARLIER REPAIR CAUSED BY THE ENGINE MALFUNCTION. ON MY RECEIPT AT PICK-UP, IT SAID THE COOLING HOSES WERE SOFT AND WOULD NEED REPLACING ASAP, BUT NO ONE MENTIONED IT TO ME NOR OFFERED TO FIX IT (ME PAYING OR NOT). I READ IT SEVERAL HOURS LATER AFTER I'D LEFT. I'M OVER 100,000 MILES NOW AND HEARING NEW NOISES. I'M HOLDING MY BREATH UNTIL I CAN TAKE IT IN TO BE CHECKED.

ODI #11123415ENGINE

AS I WAS DRIVING, THE ENGINE LOCKED UP IN THE MIDDLE OF THE ROAD. THIS ALSO CAUSED THE STARTER TO GO BAD. CAR IS IN THE PROCESS OF BEING FIXED CAN UPLOAD REPORT AT A LATER DATE.

ODI #11122775SERVICE BRAKES,ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING AND APPROACHING A STOP LIGHT AND WHILE DEPRESSING THE BRAKE PEDAL TO COME TO A STOP, THE VEHICLE SHOOK VIOLENTLY AND STALLED WITHOUT WARNING. THE FAILURE RECURRED FOUR TIMES WHEN COMING TO A STOP. AFTER EACH FAILURE, THE VEHICLE WAS TAKEN TO UNIVERSAL HYUNDAI (12801 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (321) 418-6386), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

ODI #11118787ELECTRONIC STABILITY CONTROL (ESC)

AT HI SPEEDS I FEEL STEARING WHEEL STARTS VIBRATING. HAVE COMPLAIN TWICE WITH HUNDAI DEALERSHIP BUT THEY CLAIM NO COMPUTER PROBLEMS DETECTED. I HAD TO BUY NEW TIRES & ALIGNMENT DONE TO NO AVAIL. HAVE STIRRING WHEEL ON SPORT MODE TO CORRECT PROBLEM A LITTLE BY HAVE TO DRIVE WITH BOTH HANDS ALL NOW. HAVE ONLY 12,000 LEFT IN CAR HOPE OT INSURANCE. HOPE COMPANY REALIZE THEY GOT A PROBLEM WITH STEARING WHEEL. HOPE I DON'T HAVE AN ACCIDENT BECAUSE THEY DON'T REALIZE THEY HAVE A BIG PROBLEM.

ODI #11113354ENGINEFIRE

WHILE RETURNING FROM VACATION ON JULY 17, 2018, TRAVELING ON THE NEW JERSEY TURNPIKE FROM BOSTON, MA TO ARNOLD, MD, AFTER APPROXIMATELY TRAVELING FOR 4 HOURS, WITH A STOP 1 HOUR PRIOR TO A REST AREA, WE TOOK EXIT 7A TO PROCEED ONTO I-295 AND THE CAR SUDDENLY LOST ALL POWER. PULLED OVER TO THE SIDE, OPENED HOOD, SMOKE AND FLAMES COMING FROM THE ENGINE WITH NO WARNING. VEHICLE BURNED AND EXPLODED PRIOR TO THE FIRE DEPARTMENT ARRIVING. VEHICLE IS TOTALLY GONE AND THERE IS A METAL SHELL, THE ENTIRE CAR WAS IN FLAMES AND BURNED UP. THIS HAPPENED VERY QUICKLY WITH NO WARNING. CAR HAD APPROXIMATELY 61,000 MILES, EXTENDED WARRANTY, AND ALL REQUIRED MAINTENANCE HAD BEEN PERFORM BY THE LOCAL HYUNDAI DEALER IN ANNAPOLIS, MD.

ODI #11113023STRUCTURE

WHILE THE CAR WAS PARKED, MY HUSBAND WANTED TO GET INTO THE PASSENGER SEAT AND THE WHOLE DOOR HANDLE RIPPED OFF WHEN OPENING THE DOOR.

ODI #11113026UNKNOWN OR OTHER

THE BACKUP CAMERA ISN'T WORKING HALF THE TIME. SOMETIMES I GET A BLUE SCREEN, SOMETIMES I GET THE PICTURE WITH A LOT OF LINES IN IT, MAKING IT NEARLY IMPOSSIBLE TO SEE ANYTHING. IT STARTED ON 7/18/18 AND CONTINUES TO BE A PROBLEM.

ODI #11103721UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES

ERROR MESSAGE FLASHED ON DASH DISPLAY "BSD CANCELLED". THEN THE DISPLAY RETURNED TO NORMAL FOR ABOUT 2 SECONDS, THEN THE ENTIRE DISPLAY RETURNED TO "BSD CANCELLED". THIS REPEATED UNTIL THE IGNITION WAS SHUT OFF. AT THE SAME TIME THE ABS LIGHT AND STABILITY CONTROL LIGHTS CAME ON. I LEFT THE CAR OVERNIGHT. WHEN THE CAR STARTED THE NEXT DAY ALL OF THE LIGHTS HAD EXTINGUISHED. TRYING TO GET DIAGNOSED AT DEALERSHIP AT THIS TIME. CAR WAS IN MOTION AT THE TIME ABOUT 1 MILE FROM MY HOME, TRAVELING ABOUT 25 MPH SO I CONTINUED HOME AND PARKED THE VEHICLE. NO ACCIDENT.

ODI #11098671ELECTRICAL SYSTEM

I HAVE A 2014 HYUNDAI SANTA FE. ON 5/27 WHILE I WAS DRIVING THE CAR WITH MY 3 YEAR OLD INSIDE THE CAR IT STALLED. THE STALL HAPPENED IMMEDIATELY AFTER I COMPLETED A LEFT TURN AND WAS GOING 10 MPH AND UNDER. IT STARTED WITH ME NOT FEELING ANY ACCELERATION AS I PUSHED DOWN ON THE GAS PEDAL. SUBSEQUENTLY THERE WERE MULTIPLE EMERGENCY INDICATORS THAT GOT ACTIVATED. THE ENGINE DID NOT START AND I COULD NOT CHANGE GEARS EITHER. THE AC AND STEREO SYSTEM WERE RUNNING AS I TRIED TO START ON THE IGNITION BUT THE INDICATOR SHOWED THAT THE BATTERY WAS DISCHARGED ALONG WITH OTHER MALFUNCTION INDICATORS LIKE ENGINE OIL, BLIND SIDE DETECTOR, AWD LOCK ETC. I HAD THE CAR TOWED TO MY HOUSE AND LATER TO THE SERVICE CENTER TODAY. THE SERVICE CENTER CONFIRMED THEY COULD NOT FIND ANY FAULT AND AFTER CONSULTATION WITH HYUNDAI ARE GOING FORWARD TO REPLACE THE PCM/ECM. I'M REALLY CONCERNED NOW THAT THIS CAN RECUR UNDER MUCH MORE DIFFICULT ROAD CONDITIONS.

ODI #11098004SEAT BELTSCRASH2 INJURIES

TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE. WHILE DRIVING 72 MPH, THE CONTACT STRUCK A DEER. ALL OF THE AIR BAGS DEPLOYED AND THE PASSENGER SIDE SEAT BELT CAME OUT OF THE FLOOR. THE POLICE WERE CALLED AND A POLICE REPORT WAS FILED. THE DRIVER AND THE PASSENGER WERE INJURED AND TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE DRIVER SUSTAINED A HEMATOMA ON THE LEG. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT DIAGNOSED FOR THE SEAT BELT FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 49,800.

ODI #11096749ELECTRICAL SYSTEM,AIR BAGS

MY AIRBAG LIGHT HAS BEEN ON IN MY VEHICLE. I TOOK IT TO THE DEALER TODAY, AND THEY DIAGNOSED IT AS A CLOCK SPRING PROBLEM. THEY SAID MY AIRBAG IS NOT SAFE (MAY NOT DEPLOY). THEY SAID THERE IS NO ACTIVE RECALL, BUT I DID A LITTLE RESEARCH AND FOUND OUT THE OLDER SANTA FE, VERACRUZ, SONATA AND ELANTRA ALL HAVE RECALLS FOR THIS EXACT SAME PROBLEM. IT IS CLEARLY A HYUNDAI PROBLEM AND THEY NEED TO ISSUE A RECALL FOR THE LATER MODEL VEHICLES (MINE IS A 2014).

ODI #11096509ENGINE

DRIVING DOWN THE EXPRESSWAY AND CAR JUST KEPT GETTING SLOWER AND SLOWER AND I PULLED OFF THE EXPRESSWAY AND IT CAME TO A STOP AND STALLED OUT.NONE OF THE OIL OR HEAT LIGHTS CAME ON WHILE DRIVING OR WHEN IT STOPPED. HYUNDAI SAID THE ENGINE SEIZED UP.

ODI #11080744ELECTRICAL SYSTEM

BACKUP CAMERA FAILED BEFORE, BRAKE LIGHT FAILED AND NOW BLIND SPOT DETECTION FAILED WITH RISK OF ACCIDENT - NOTED ON ROAD - I HAVE NOTED BRAKE LIGHT FAILURE IN OTHER HYUNDAI WHILE ON THE ROAD

ODI #11074982VISIBILITY,VISIBILITY/WIPER1 INJURY

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE BEING OPERATED 65 MPH, THE DRIVER'S SIDE SUN ROOF SHATTERED SPONTANEOUSLY WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE CONTACT SUSTAINED MINOR CUTS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 44,000.

ODI #11065937ELECTRICAL SYSTEM,STRUCTUREFIRE

VEHICLE SPONTANEOUSLY BURNED IN A SKI AREA PARKING LOT IN MAINE. FIRE STARTED AT REAR LEFT (DRIVER'S SIDE) OF CAR. THE CAR WAS DRIVEN APPROXIMATELY 15 MINUTES IN THE MORNING AND PARKED FOR OVER 4 HOURS WHEN LOCAL POLICE AND FIRE WERE NOTIFIED OF A CAR BURNING. BY THE TIME I RETURNED TO THE CAR, THE FIRE HAD BEEN EXTINGUISHED. ALTHOUGH NO CAUSE OF ORIGIN WAS DETERMINED, IT APPEARS THE FIRE IGNITED FROM AN ELECTRICAL ISSUE IN THE REAR LEFT. THE BACK HALF OF THE VEHICLE WAS HEAVILY DAMAGED. MUCH OF MY PERSONAL PROPERTY WAS SALVAGEABLE AND ANY BAGS WHICH BURNED/MELTED DID SO FROM THE OUTSIDE IN, A FURTHER INDICATION THAT THE VEHICLE FIRE STARTED WITH A VEHICLE ISSUE. IT WAS THE FIRST DAY THE CAR EXPERIENCED ABOVE FREEZING TEMPS IN ABOUT 3 WEEKS. I NOTE THAT BECAUSE THERE WAS A CANADA ONLY RECALL OF 2013 HYUNDAI SANTA FES FOR RISK OF FIRE WHEN SALT GRIME ENTERS THE REAR PARKING SENSORS (WHICH MY VEHICLE HAD) AND SHORT CIRCUITS - IT APPEARS THE RISK OF FIRE DUE TO THIS ISSUE CAN OCCUR WHEN THE VEHICLE IS PARKED AND OFF. FORTUNATELY, NOBODY WAS HURT AND ONLY MY PERSONAL PROPERTY WAS IMPACTED - THIS COULD HAVE BEEN MUCH WORSE IF THE CAR WAS PARKED IN MY HOUSE GARAGE, A HOTEL GARAGE, WHILE DRIVING, ETC. A THREE YEAR OLD CAR BURNING FOR NO APPARENT REASON, SEEMS LIKE A POTENTIAL PUBLIC SAFETY RISK, AND SHOULDN'T HAPPEN TO A CAR OF ANY AGE. HAPPENED IN A SMALL RURAL AREA - NO FIRE DEPT REPORT, POLICE SAID THEY WOULD WRITE A REPORT BUT I HAVE NOT RECEIVED. THE CAR IS CONSIDERED A WRITE-OFF BY THE INSURANCE COMPANY. FOLLOWING IS A LINK TO THE CDN RECALL INFO: HTTP://WWW.AUTOFOCUS.CA/NEWS-EVENTS/LATEST-RECALLS/HYUNDAI-RECALLS-13-700-SUVS-FOR-FIRE-RISK

ODI #11032125POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

VEHICLE STALLS WHILE SITTING IDLING WAITING AT STOP LIGHTS PROBLEM IS INTERMITTENT AND UNPREDICTABLE. ENGINE SHUTTERS WHILE IDLING AS WELL. VEHICLE LOSES ABILITY TO ACCELERATE WHEN THIS OCCURS REQUIRING THE DRIVER TO PUT THE VEHICLE IN PARK, TURN THE ENGINE OFF, THEN RESTART THE VEHICLE. SAFETY HAZARD IN BUSY TRAFFIC. ADDITIONAL ISSUES WITH SLIPPAGE SOUNDS FROM THE AXELS WHEN TURNING CORNERS. PROBLEM MAY BE LINKED TO OTHER OPEN RECALLS INVOLVING MANUFACTURER REPORTED MACHINE ERRORS DURING THE MANUFACTURING PROCESS THAT CAUSES PREMATURE BEARING WEAR WITHIN THE ENGINE. THE NOTED SAFETY RISK ON OTHER VIN NUMBERED MODELS WITHIN THE SAME CLASS IS THAT IT MAY CAUSE THE VEHICLE TO STALL, INCREASING THE RISK OF A CRASH. THIS VEHICHLE WAS JUST PURCHASED FROM CARMAX VIRGINIA THREE DAYS AGO. ISSUE WAS NOT OBVIOUS AT THE TIME OF PURCHASE. THERE WERE NO OPEN RECALLS FOR THIS VIN NUMBER AT THE TIME SALE WAS MADE, BUT ISSUE IS QUITE PRESENT AT 50,000 MILES AND I HAVE CONTACTED CARMAX TO INFORM THEM OF THE ISSUE. THIS PARTICULAR PROBLEM SEEMS CONSISTENT WITH ALL MODELS OF HYUNDAI MANUFACTURED AROUND 2014. A NATIONAL RECALL OF THE ENTIRE LINE SHOULD BE CONSIDERED TO ALERT CONSUMERS AND AVOID UNWANTED PURCHASES AND OR DAMAGING ACCIDENTS.

ODI #11022326POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE

WHEN MAKING A LEFT TURN FROM A STOP OR ROLLING STOP AND YOU PRESS HARD ON THE ACCELERATOR THE ENGINE DOES NOT REV UP AND THE HESITATION OF A SECOND OR TWO CAN LEAVE YOU STRANDED IN A LANE OF TRAFFIC.

ODI #11021589SERVICE BRAKES

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 50 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO COME TO A COMPLETE STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 89,060.

ODI #11014022AIR BAGSCRASH1 INJURY

TL* THE CONTACT OWNED A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING 20 MPH ON A FOUR WAY LANE GOING NORTH, THE CONTACT'S VEHICLE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE. THE IMPACT CAUSED THE CONTACT'S VEHICLE TO CROSS INTO THE SOUTH BOUND LANE WHERE IT CRASHED INTO ANOTHER VEHICLE FROM THE DRIVER SIDE FRONT END TO THE DRIVER'S SIDE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED NOSE THAT REQUIRED SURGERY, CUTS TO THE RIGHT AND LEFT HANDS, AND A BURNING SENSATION TO HIS FEET THAT HAS YET TO BE DIAGNOSED. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND WAS DEEMED DESTROYED BY THE INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT NO ADDITIONAL INFORMATION WAS PROVIDED. THE FAILURE MILEAGE WAS 112,000.

ODI #11005874UNKNOWN OR OTHER

LOW BEAM HEADLIGHTS ARE SO POOR I FEEL I CANNOT SAFELY SEE TO DRIVE. HAVE CHECKED ALIGNMENT AND THEY ARE JUST VERY POORLY DESIGNED ACCORDING TO DEALER. CANNOT SEE ADEQUATE DISTANCE TO STOP SAFELY ON LOW BEAMS AT REASONABLE SPEEDS. SO BAD I SELDOM EVER DRIVE AT NIGHT AND NEVER ON THE HIGHWAY.

ODI #11000699ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE FROM THE ENGINE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (DELANEY HYUNDAI LOCATED AT 125 LENZ RD, INDIANA, PA 15701). THE DEALER ATTEMPTED TO CONTACT THE MANUFACTURER FOR PARTS AND WAS MADE AWARE THAT THERE WAS NO REMEDY AT THE TIME. THE MANUFACTURER INFORMED THE CONTACT THAT HIS CASE WAS ASSIGNED TO A CASE WORKER UNDER CASE NUMBER: 10324301. THE CONTACT WAS INFORMED THAT THE CASE WORKER WOULD CALL HIM. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

ODI #10995137ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTE FE. THE CONTACT STATED THAT WHILE DRIVING, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT CALLED THE LOCAL GARDEN GROVE DEALER LOCATED AT 9898 TRASK AVE, GARDEN GROVE, CA 92844 AND PHONE NUMBER: 714-786-6310 WHERE IT WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACK ORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS ABLE TO AVOID A CRASH DUE TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. PARTS DISTRIBUTION DISCONNECT.

ODI #10994489ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE FROM AN IDLE POSITION, THE VEHICLE SUDDENLY HESITATED AND NEARLY STALLED BEFORE OPERATING NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

ODI #10994558ENGINE

MY CAR ENGINE CHECK LIGHT WENT ON OVER THE PAST MONTHS MORE THAN 7 TIMES, EVERYTIME THE DEALER TELLS ME THAT THEY COULDNT FIND ANYTHING WRONG WITH THE CAR, I BELEIVE THAT THEY FAILED TO FIX THE CAR AND TODAY I RECEIVED A RECALL NOTICE FROM HYUNDAI STATING THAT THEY FOUND A DEFECT RELATED TO THE ENGINE. TODAY THE CHECK ENGINE LIGHT WENT ON AGAIN.

ODI #10993704STEERING,ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WAS UNSTABLE AND THE VEHICLE STALLED WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

ODI #10993423POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

CAR WILL NOT START IN THE MORNING,DEAD BATTERY,HAVE TO USE BATTERY CHARGER EVERY NIGHT. CAR EMITS WHITE SMOKE. WHEN ON FREEWAY CAR WILL NOT GO ABOVE 60MPH, SEEMS LIKE IT IS IN LIMP MODE.

ODI #10993420ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALLSTAR HYUNDAI IN BATON ROUGE, LOUSIANA (10313 AIRLINE HIGHWAY), WAS CONTACTED, BUT STATED THAT THERE COULD BE NO APPOINTMENT MADE BECAUSE THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #10993483ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. FRED BEANS HYUNDAI (4465 W SWAMP RD, DOYLESTOWN, PA 18902) STATED THAT THE REMEDY WAS NOT AVAILABLE AND THEY WOULD CONTACT THEIR CLIENTS WHEN IT BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10992848ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 30-45 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. AFTER THE VEHICLE STALLED, SEVERAL WARNING INDICATORS ILLUMINATED. THE CONTACT WAS UNSURE OF WHICH ONES ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (JIM PRICE HYUNDAI), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD BE IN CONTACT WITH THE DEALER. THE MANUFACTURER OPENED CASE NUMBER: 10142143. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

ODI #10992857ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, SUNTRUP HYUNDAI, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #10992874ENGINE

THERE IS A RECALL ON THE ENGINE FOR 2014 SANTA FE RECALL # 162.. I WAS INFORMED BY HYUNDAI MFG THAT MY CAR NEEDS TO BE INSPECTED RIGHT AWAY. MY ENGINE IS VIBRATING AND THE ENGINE LIGHT CAME ON THREE TIMES. I AM AT RISK AND VERY CONCERNED. THE DEALER DID ABSOLUTELY NOTHING AND ADVISED THAT THERES NO REMEDY. THE MFG HOWEVER IS SAYING THERE''S A REMEDY TO REPLACE THE ENGINE BLOCK. VERY FRUSTRATING DEALING WITH THE DEALER BUT GAVE CAR BACK TO ME. I WOULD LIKE TO GET TO THE BOTTOM OF THIS ENGINE RECALL AND WHAT EXACTLY IS GOING TO BE DONE ABOUT IT. I PRAY THAT I WILL BE SAFE AND MY KIDS.

ODI #10992380ENGINE

I WAS MADE AWARE OF A SAFETY RECALL FOR MY 2014 SANTA FE SPORT. I AM SHOCKED AND CONCERNED THAT THIS RECALL HAS REMAINED UNRESOLVED FOR AS LONG AS IT HAS. I AM ALSO EXTREMELY CONCERNED FOR MY SAFETY. I DRIVE FOR BUSINESS AND HYUNDAI IS PLAYING THE LOTTERY WITH MY LIFE AND OTHERS WHO HAVE NO CHOICE BUT TO DRIVE THESE UNSAFE VEHICLES. WHERE IS HYUNDAI ON A FIX?

ODI #10992502ENGINE

I JUST WANT TO COMPLAIN ABOUT THE DELAY ON THE REMEDY FOR THE RECALL OF THE ENGINE BLOCK. THEY SAID IT WAS GOING TO BE READY IN MAY, IT IS NOW MAY 31ST AND NOTHING HAS HAPPENED. I AM TRUSTING THIS VEHICLE TO DRIVE ME TO WORK THERE AND BACK OVER 60 MILES. I AM ALSO TRUSTING THIS AS A SAFE CAR TO DRIVE MY FAMILY AND FRIENDS IN. THIS ISSUE NEEDS TO BE ADDRESSED ASAP.

ODI #10991655ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING), BUT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT RECEIVED A RECALL NOTICE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED THAT THE VEHICLE WAS INCLUDED IN THE RECALL, BUT THE PARTS WERE NOT AVAILABLE. AN UNKNOWN LOCAL DEALER WAS CONTACTED AND STATED THAT THE PARTS FOR THE RECALL WERE NOT YET AVAILABLE. THE CONTACT WAS CONCERNED FOR HIS SAFETY DUE TO HIM DRIVING DAILY FOR HOURS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ODI #10991530ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ODI #10990939SUSPENSION

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 75 MPH, THE CONTACT NOTED A STRONG VIBRATION THROUGHOUT THE VEHICLE. THE VEHICLE ALSO BEGAN INDEPENDENTLY PULLING TO THE SIDE. THE DEALER STATED THAT THE TIRES WERE PROPERLY ALIGNED AND THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

ODI #10991024ENGINE

I PURCHASED THE CAR IN AUG. 2014 MANUFACTURED IN GA JULY 2014. THE CAR WILL UNPREDICTABLY UPON STARTING UP LACKS POWER IT HAS BEEN IN AND OUT OF THE SHOP WITH NO FIX. IT WILL HARDLY GO UNTIL YOU STOP TURN THE ENGINE OFF THEN RESTART IT AT WHICH POINT IT RESETS AND REGAINS ITS POWER AS BEFORE. I AM CONCERNED THIS IS VERY SIMILAR TO THE RECALLS THAT ARE OCCURRING CURRENTLY WITH THIS CAR BUT THEY STOP RECALLS FOR THE PROBLEM WITH THOSE MADE 2012- MAY 2014, THIS CAR WAS MADE 2 MONTHS LATER AND IS HAVING THE SAME ISSUE AS THOSE DESCRIBED IN THE RECALL FOR BEARING DAMAGE. PLEASE LOOK INTO THIS AS THE PROBLEM DID NOT STOP WITH THE CARS IN MAY 2014. THE DEALERSHIP HAS NO RESOLVE FOR THE ISSUE AND I AM CERTAIN IT IS THE BEARING ISSUE AFTER HAVING REVIEWED THE PROBLEM/RECALL WITH THE CARS MANUFACTURED JUST MONTHS PRIOR AT THE GA FACILITY. IT HAS EXHIBITED THIS PROBLEM MULTIPLE TIMES.

ODI #10991080STRUCTURE

VEHICLE HAS PANORAMIC SUNROOF. ON 5/22/17 MY WIFE WAS TRAVELING ON THE INTERSTATE AT APPROXIMATELY 6:30 AM AND THE SUNROOF GLASS SHATTERED AND BLEW OUT. THERE WERE NO FOREIGN OBJECTS INVOLVED. THIS IS ALREADY A KNOWN PROBLEM ON HYUNDAI VELOSTER. AND ALSO TO MY KNOWLEDGE THERE IS A PENDING CLASS ACTION LAWSUIT REGARDING THIS TYPE OF FAILURE. FORTUNATELY MY WIFE WAS ABLE TO PULL OFF OF THE FREEWAY QUICKLY AND NO ONE WAS INJURED.

ODI #10990735ELECTRICAL SYSTEM,AIR BAGS,ENGINE

TAKATA RECALL VERY LOW QUALITY OF MATERIAL USED FOR THE RUBBER HOSE THAT CONNECTS THE COOLANT . MY SANTA FE'S RUBBER HOSE DETERIORATED WHICH CAUSED A LEAK. WITHOUT ANY WARNINGS OR CHANGES IN THE TEMP GAUGE, I DROVE THE CAR NORMALLY UNTIL ONE MORNING I WAS ON THE PARKWAY AND EACH TIME I WOULD ACCELERATE THE ENGINE WOULD HAVE A HARD TIME, IT FELT LIKE I AM DRAGGING. FINALLY GOT TO MY DESTINATION HALF AN HR LATER AND THE ENGINE OVERHEATED. DROVE IT NEXT BLOCK OVER TO A GAS STATION POPPED THE TRUNK OPEN AND THE COOLANT WAS COMPLETELY EMPTY EVEN THOUGH I JUST TOPPED IT OFF FEW DAYS AGO. TURNED OFF MY CAR TO RUN IN AND GET A BOTTLE OF COOLANT. TRIED STARTING THE CAR AND IT STALLED. I WAITED ABOUT AN HR AND A HALF AT THE PARKING LOT SITTING AND WAITING AND IT FINALLY STARTED BACK UP. ELECTRICAL ISSUE: A COUPLE OF DAYS AGO, I WAS DRIVING IN MY 2014 SANTA FE SPORT AND THE RADIO SUDDENLY SHUT OFF THINKING I PRESSED A BUTTON BY ACCIDENT. AFTER A COUPLE OF MINUTES IT TURNED BACK ON. IT WAS RANDOMLY DOING IT UNTIL TWO DAYS AGO IT FINALLY STOPPED WORKING. I MADE AN APPOINTMENT WITH A HYUNDAI SERVICE AGENT. VEHICLE AT 40,000 MILES APPRARENTLY IT IS NOT UNDER WARRANTY (36,000MI) OFCOURSE, FOR THEM TO DIAGNOSE THE PROBLEM THEY CHARGE YOU ABOUT $140 AFTER TAX JUST TO DIAGNOSE IT. HOW MUCH TO FIX THE RADIO? AGENT SAID, "IT WILL BE ABOUT $1700 BUT SINCE THE LEASE IS UP I CAN PUT YOU IN A BRAND NEW TUCSON AND I WILL FIX THE RADIO FREE OF CHARGE AND CREDIT YOU BACK FOR THE DIAGNOSTICS CHARGE". I WALKED OUT OF THE DEALERSHIP. AND AIRBAG LIGHT KEEPS COMING ON PAS SIDE.

ODI #10990477ENGINE

RECALL FOR 2014 HYUNDAI SANTA RE ENGINE STALLING. I CHECKED TO SEE IF MY CAR WAS PART OF THIS RECALL AND IT IS. THE MANUFACTURER DOES NOT HAVE A FIX FOR THE RECALL, WHICH CAN INCREASE THE CHANCE OF A CRASH.

ODI #10984546ENGINEFIRE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 40 MPH, THE EMISSION CONTROL SYSTEM WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST ACCELERATION. A CONSIDERABLE AMOUNT OF SMOKE STARTED EMERGING FROM THE EXHAUST PIPE. THE CONTACT CONTINUED DRIVING TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE PRESENTED A TIMING DEFAULT FAILURE AND IT WAS USING FOUR CYLINDERS INSTEAD OF SIX. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED IN MARCH OF 2017. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GASKET WAS FAULTY ON TOP OF THE ENGINE, CAUSING THE LOSS OF ENGINE OIL AND ACCELERATION. THE VEHICLE WAS REPAIRED BY REPLACING THE GASKET AND CHANGING THE OIL FILTER; HOWEVER, THE FAILURE STILL OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 06/23/ 17 *BF *AS THE CONSUMER STATED THE MANUFACTURER FAILED TO PROMPTLY REPAIR THE VEHICLE UNDER RECALL. THE CONSUMER REQUEST TO REIMBURSED FOR THE PURCHASE OF THE VEHICLE. *JS

ODI #10983925FUEL/PROPULSION SYSTEM

CAR CEASES TO ACCELERATE AS YOU TURN A CORNER; ALSO SOMETIMES AS YOU ACCELERATE FROM A STOP EVEN THOUGH THE GAS PEDAL IS IN THE SAME POSITION AS WHEN YOU STARTED. IT WILL THEN JUMP AS THOUGH YOU HAD FLOORED THE PEDAL. THE LACK OF ACCELERATION NEARLY CAUSED AN ACCIDENT RECENTLY WHEN MAKING A LEFT TURN; THE CAR FOLLOWING ME NEARLY REAR-ENDED ME AFTER I FIRST STARTED TO ACCELERATE AND THEN MY CAR SLOWED WHEN THE ACCELERATION STOPPED. WHEN IT ALL OF A SUDDEN "KICKED IN", I NEARLY REA-RENDED THE CAR IN FRONT OF ME.

ODI #10980143STRUCTURE

PAINT CHIPPING HOOD AND PASSENGER DOOR.

ODI #10972201ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) HAD EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DEALER ADVISED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 14,000. VIN TOOL CONFIRMS RECALL INCOMPLETE.

ODI #10971940AIR BAGS,STRUCTURE,ENGINECRASH2 INJURIES

DRIVING IN THE FAR LEFT LANE ON THE INTERSTATE AT ROUGHLY 55 MPH I ATTEMPTED TO AVOID A DRIFTING CAR AS I CORRECTED THE STEERING WHEEL AND ACCELERATOR FAILED TO RESPOND. AS A RESULT I STRUCK A VEHICLE STOPPED ON THE SHOULDER OF THE INTERSTATE. THE AIRBAGS IN THE OTHER VEHICLE DEPLOYED. THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY. THE FRONT END COLLISION WAS BAD ENOUGH THAT THE SUV WAS DECLARED A TOTAL LOSS. THE ADJUSTER ALSO FOUND THAT THE FIREWALL HAD SPLIT AND APPEARED TO BE FAULTY. DUE TO THE AIRBAGS NOT DEPLOYING DURING THE COLLISION I SUFFERED A CONCUSSION AND VARIOUS OTHER INJURIES AS WELL AS LOSS OF HOURS AT WORK, LOSS OF PAY, MEDICAL BILLS AND EXPENSES IN ADDITION TO OWNING MONEY ON MY CAR LOAN AS THE INSURANCE DID NOT COVER THE COST OF THE LOAN.

ODI #10971762STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC)

EXACTLY 2,000 MILES AFTER MY 60,000 MILE WARRANTY EXPIRED, MY CAR EXPERIENCED A FAILURE OF THE AIR BAG CONTROL MODULE WHICH ALSO IMPACTED STEERING, YAW/STABILITY AND OTHER VEHICLE SAFETY FEATURES. THE WARNING LIGHTS CAME ON WHILE I WAS STARTING THE VEHICLE BUT I ENCOUNTERED NO ISSUES WHEN DRIVING IT 25 MINUTES TO A DEALERSHIP TO HAVE IT CHECKED OUT (FORTUNATELY). IT TOOK FROM 2 PM APRIL 4 TO 4 PM APRIL 6 TO GET THE NECESSARY REPAIRS DONE (THE PART HAD TO BE SPECIAL ORDERED). IT WAS NOT COVERED BY EITHER THE EXPIRED 60,000 MILE WARRANTY OR THE EXTRA ($1,500) 100,000 MILE WARRANTY (I WAS TOLD THAT THAT WARRANTY DID NOT COVER SAFETY ISSUES).

ODI #10971045EXTERIOR LIGHTING

FOG LIGHTS COMING LOOSE.

ODI #10970865STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

DRIVING AND POWER STEERING WENT OUT, DASH PANEL LIGHTS WENT HAYWIRE. I COULD BARELY TURN THE STEERING WHEEL TO GET THE CAR OFF OF THE ROAD. I AM NOT AT ALL SURE MY WIFE COULD HAVE TURNED THE WHEEL. ATTEMPTED TO JUMP-START THE CAR - NOT WORK. FIRST TIME DRIVING AT 35 MPH IN A SUBDIVISION IN AL. PULLED OVER, WOULD NOT START, TOWED TO DEALER WHO RECHARGED BATTERY AND ENTIRE ELECTRICAL SYSTEM CHECKED ' SAID IT WAS 'FIXED'. TRIED TO JUMP-START THE CAR AND THIS DID NOT WORK. FEW WEEKS LATER EXACT SAME THING HAPPENED IN KY. I WAS DOING 63 MPH ON HIGHWAY WITH 50 CUBIC YARD COAL TRUCKS COMING BY. IF HAPPENED TO MY WIFE I AM VERY CONCERNED AS TO A RATHER BAD ACCIDENT. AUTO TRANSMISSION LOCKED UP AND COULD NOT GET IT OUT OF GEAR. TOW PEOPLE 'JIMMIED' THE SHIFT TO LOAD ON THE TOW TRUCK. VEHICLE TOWED TO ANOTHER DEALER WHERE BATTERY REPLACED AND ENTIRE ELECTRICAL SYSTEM CHECKED ' SAID IT WAS 'FIXED'. WE BOUGHT THE CAR NEW AND HAVE HAD THREE BATTERIES IN 2 YEARS AND 4 MONTHS. I DO NOT LET MY WIFE DRIVE THE CAR EXCEPT AROUND TOWN. I FEEL THIS IS TRULY AN ACCIDENT WAITING TO HAPPEN. DO NOT KNOW WHAT CAUSED THE ISSUE AND APPARENTLY HYUNDAI DOES NOT KNOW EITHER.

ODI #10958587STEERING

WHEN DRIVING, THE WHEEL STICKS INTO WHAT IT THINKS IS CENTER .WE MUST USE TWO HANDS TO DRIVE THE CAR AT ALL TIMES AND CLUTCHING THE STEERING WHEEL IS A MUST. WHEN THE WHEEL IS IN THE CENTER POSITION YOU HAVE TO LIGHTLY JERK BACK AND FORTH TO KEEP IT STRAIGHT, EVEN WHEN CHANGING LANES ON THE INTERSTATE. THE VEHICLE DRIVES A LOT LIKE A SUV WITH A REALLY BAD ALIGNMENT, HOWEVER IT DOESN'T NEED ONE ACCORDING TO CARMAX. WE ARE NEWLY WRAPPED IN A 30,000.00 CAR LOAN FINANCED BY CAPITAL ONE AND WE ARE GETTING MORE FEARFUL OF THIS VEHICLE THE MORE WE DRIVE IT. WE DON'T HAVE AS MUCH OF A PROBLEM WITHIN THE CITY LIMITS AT 30 OR BELOW IN SPEED, HOWEVER ANYTHING ABOVE THAT IS GOING TO FEEL VERY NOTICEABLE. I HAVE 29,000 MILES ON THE VEHICLE AND HAVE HAD THE VEHICLE SINCE 2/23/2017. THE VEHICLE WAS PURCHASED FROM CARMAX, A REPUTABLE COMPANY IN BIRMINGHAM, ALABAMA. THE CAR IS BEING FINANCED THROUGH CAPITAL ONE CREDIT. THE 2014 SANTA FE IS WHITE, GLS, 3RD ROW, DRIVE ASSIST. WE SUSPECT THAT WHILE THE CAR HAS DRIVE ASSIST ABILITY (ESPECIALLY IN TURNS) THAT THE VEHICLE ISN'T AWARE WE AREN'T TURNING AS WE PULL THE STEERING WHEEL TO KEEP IT CENTERED IN THE LANE. THUS WE ARE PUSHING THE WHEEL LEFT TO RIGHT TO BALANCE OUT THE WHEEL TO KEEP THE VEHICLE STRAIGHT CONSTANTLY. EXAMPLE: DRIVING ON INTERSTATE 20 HEADING TO THE DOCTORS OFFICE AT UAB KIRKLIN CLINIC AT 8:00 RUSH HOUR TRAFFIC. TRYING TO MAINTAIN THE CENTER POSITION OF THE WHEEL WHILE PULLING THE WHEEL LEFT TO RIGHT TO KEEP IT STRAIGHT. THE WHEEL SEEMS TO PULL TO ONE SIDE OR THE OTHER AND WHILE CHECKING MIRRORS AND FOR OTHER CARS BEFORE GETTING OVER IN ANOTHER LANE, I COULD BE IN ANOTHER LANE WITHOUT EVEN REALIZING IT. I AM AFRAID A POLICEMAN WILL SEE ME AND THINK I AM A DRUNK DRIVER. I HAVE DRIVEN OFF ONTO THE SHOULDER OF THE ROAD A FEW TIMES BY ACCIDENT AFTER LOOKING FOR A SECOND TO CHECK MY SPEED OR CHECK MY GAS GAUGE.

ODI #10956079ELECTRONIC STABILITY CONTROL (ESC)

WHEN MAKING A RIGHT OR LEFT TURN FROM A STOP INTO TRAFFIC AND THE SUV HITS A SMALL PATCH OF SNOW, POTHOLE OR BUMP IN THE STREET, THE STABILITY CONTROL WILL CURTAIL THE VEHICLE ACCELERATION FOR A FEW SECONDS. THIS HAS CAUSED A NEAR MISS REAREND COLLISION INTO MY VEHICLE ON THREE OCCASIONS. THERE IS A BUTTON TO SHUT THE ACCELERATION CONTROL FEATURE OFF BUT IT MUST BE PUSHED EACH TIME YOU START THE VEHICLE. MY OPINION IS THAT THE STABILITY CONTROL SENSOR IS FAR TOO SENSITIVE AND / OR THE COMPUTER SOFTWARE NEEDS TO BE REVISED.

ODI #10949004FUEL SYSTEM, GASOLINE,STRUCTURE,ENGINEFIRE

WHILE DRIVING HOME, MY VEHICLE BEGAN TO MAKE CLUNKING NOISES, WHILE IN THE PROCESS OF EXITING THE HIGHWAY, FOR SAFETY REASONS, THE CAR CUT OFF ON THE EXIT RAMP. BEFORE ATTEMPTING TO RESTART THE VEHICLE; A PASSERBY SHOUTED THAT THE VEHICLE WAS ON FIRE. UPON EXITING THE VEHICLE THE POLICE WERE ON THE SCENE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS THEN TOWED TO A LOCAL BODY SHOP TO AWAIT A TOW TO MY PLACE OF RESIDENCE. *TR

ODI #10929811SEATS,VISIBILITY/WIPER

ON THREE OCCASIONS NOW, I HAVE NEARLY HIT A PEDESTRIAN IN A CROSSWALK, BECAUSE I DID NOT SEE THAT PEDESTRIAN. ALL THREE WERE HIDDEN FROM MY VIEW BY A COMBINATION OF THE DRIVER SIDE MIRROR AND THE FRAME OF THE CAR ON THE LEFT SIDE OF THE WINDSHIELD. TOGETHER, THE PLACEMENT OF THESE TWO FEATURES CREATES A SURPRISINGLY LARGE BLIND SPOT. I THINK IT IS PARTLY RELATED TO THE FACT THAT THE SEATS IN THE CAR ALSO CANNOT BE RAISED ENOUGH; I HAVE GOOD FRONT VISIBILITY, BUT IF I COULD GET HIGHER I DO THINK THE MIRROR MIGHT BE LESS OF AN OBSTACLE. EACH TIME THIS HAS HAPPENED, I LEARN A NEW TYPE OF SITUATION IN WHICH I MUST NOT TRUST WHAT I SEE, BUT I WORRY ABOUT UNANTICIPATED SITUATIONS IN THE FUTURE.

ODI #10927877VISIBILITY

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, THE PANORAMIC SUN ROOF FRACTURED OUT ON THE ROADWAY WITHOUT WARNING. THE FABRIC CLOSURE WAS SHUT, WHICH PREVENTED THE FRAGMENTS FROM ENTERING THE TOP PORTION OF THE SUN ROOF WHEN THE FAILURE OCCURRED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED. THE DEALER WAS NOTIFIED OF THE FAILURE AND ASKED THE CONTACT TO TOW THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 08/22/2017*JS

ODI #10915437ELECTRICAL SYSTEM,SEATS,ELECTRONIC STABILITY CONTROL (ESC)

DRIVER'S SEAT LURCHES FORWARD AND BACKWARDS AT RANDOM TIMES WHILE DRIVING. THIS HAPPENS REGARDLESS OF SPEED, BRAKE/ ACCELERATION/ CRUISE CONTROL, TYPE OF ROAD, DIRECTION OR MOVEMENT ETC. OFTEN TIMES WHILE THE CAR IS PARKED OR IN MOTION, THE SEAT WILL NOT MOVE AT ALL IN ANY DIRECTION. ALSO, THE ABS, TRACTION CONTROL, AND DOWNHILL LIGHT HAVE ALL BEEN TURNING ON AND OFF AT RANDOM, AND, WHILE PARKED AND WITHOUT PROVOCATION, MY SPEEDOMETER NEEDLE BEGAN JUMPING. LESS IMPORTANT, THE DRIVER'S SEAT A/C DOES NOT WORK CONSISTENTLY WHICH LEADS ME TO BELIEVE THIS IS AN ELECTRICAL MALFUNCTION, HOWEVER, THE MULTIPLE TIMES I HAVE TAKEN THIS VEHICLE INTO THE "SERVICE CENTER", THE MECHANICS SAID THEY COULD NOT RECREATE THE PROBLEM AND SENT MY BROKEN CAR HOME, SO THE OFFICIAL REASON IS UNKNOWN. I AM ONLY 5'2" SO THIS HAS CAUSED ME CONSIDERABLE PROBLEMS WITH SUDDENLY NOT BEING ABLE TO REACH THE PEDALS, AND HAS ALMOST RESULTED IN NUMEROUS ACCIDENTS.

ODI #10910445ENGINE

THE HYUNDAI SONATA ENGINES HAVE BEEN RECALLED FOR SAFETY CONCERNS BECAUSE THEY CAN STALL AT ANY TIME. THE SANTA FE SPORTS HAVE THE SAME ENGINES BUT HAVE NOT BEEN RECALLED. MINE DID JUST THIS. LUCKILY I WAS ON A QUIET ROAD WITH NO ONE BEHIND ME.

ODI #10899310ENGINE

WHILE DRIVING THE VEHICLE AROUND TOWN, THE ENGINE SUDDENLY STARTED MAKING A LOUD KNOCKING NOISE. THE MILEAGE WAS AT 63K MILES. WE STOPPED DRIVING IT IMMEDIATELY AND TOOK IT TO THE DEALER WHO SERVICES IT FOR US (MAPLE HILL KALAMAZOO) AND WERE INFORMED THE ENGINE SEIZED. THE FIRST THING THEY DID WAS CHECK THE OIL, WHICH WAS FULL. THEY HAVE DONE ALL OF OUR SERVICE FOR US. THEY SAID THERE IS SOMETHING BANGING AROUND INSIDE THE ENGINE. IN SEARCHING THE INTERNET I FOUND THERE IS A RECALL FOR THE SONATA ENGINE (15V568000). THE ENGINE IN OUR CAR IS THE SAME 4 CYLINDER ENGINE AS IN THE SONATA. THE SERVICE MANAGER AT MAPLE HILL CONTACTED THE HYUNDAI FACTORY REP WHO TOLD HIM TO TAKE THE ENGINE APART AND SEND HIM PICTURES. THE SERVICE MANAGER SAID I DON'T KNOW WHAT THEY ARE GOING TO DO, BUT I THINK THEY WILL WORK WITH YOU.

ODI #10885992TIRES

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE EQUIPPED WITH CONTINENTAL CROSSCONTACT LX TIRES, SIZE: 235/65R17. WHILE DRIVING 60 MPH, THERE WAS A LOUD EXPLOSIVE NOISE AND THE VEHICLE JERKED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR DRIVER SIDE TIRE BLEW OUT. THE CONTACT REPLACED THE TIRE WITH A SPARE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V624000 (TIRES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 31,000.

ODI #10882440ELECTRICAL SYSTEM

HYUNDAI AND OTHER MFG ARE USING EDIBLE COATING ON WIRING HARNESS AND CREATING A HAZARD FOR FIRE AND LOSS OF CONTROL BECAUSE RODENTS ARE EATING THE WIRE MY SANTA FE WIRING WAS EATEN AND I LOST MY WHOLE ELECTRICAL ENTERTAINMENT SYSREM.DEALLERS KNOW ABOUT PROBLEM AND HAS BEEN FOR YEARS BUT DOES NOTHING . YOUR ONLINE SYSTEM HAS OVER 16 REPORTED PROBLEMS SOME SERIOUS. THE FIX IS SIMPLE WRAP HARNESS IN EDITABLE WRAPPING. NHTSA GOING TO WAIT UNTIL A CAR LOSES CONTROL AND KILLS SOMEBODY. CHECK CAR FORUMS THIS IS A WELL KNOWN PROBLEM FOR FORD TOYOTA HYUNDAI LEXUS HONDA

ODI #10874552STEERING,SUSPENSION,VEHICLE SPEED CONTROL

I HAVE A 2014 HYUNDAI SANTA FE SPORT AWD. THIS IS MY 3RD HYUNDAI. I HAVE REALLY BEEN IMPRESSED UNTIL NOW. MY CAR WANDERS ALL OVER THE ROAD WHEN DRIVING OVER 50MPH EITHER ON A ROAD OR INTERSTATE. I HAVE TO WORK HARD TO HOLD THE WHEEL TO KEEP THE VEHICLE STRAIGHT. THE HANDLING IS AWFUL I FEEL LIKE MY CAR IS SKATING ALL OVER THE ROAD. LIKE I AM DRIVING ON ICE. THE CAR IS UNSAFE TO DRIVE. I HAVE BEEN TO THE DEALERSHIP, HAD THE ALIGNMENT CHECKED, HAD A NEW ALIGNMENT PERFORMED, AS WELL AS REPLACE THE TIRES. THIS HAS NOT FIXED THE ISSUE. I FEEL IT IS UNSAFE TO PUT MY 5 YEAR OLD IN THE VEHICLE. I CANNOT KEEP THE STEERING STRAIGHT. WHAT IS HYUNDAI DOING TO FIX THIS ISSUE? I AM MAKING PAYMENTS ON A VEHICLE I FEEL IS UNSAFE TO DRIVE AND NO ONE CAN TELL ME WHY?

ODI #10870237POWER TRAIN,ELECTRICAL SYSTEMCRASH

2014 HYUNDAI SANTA FE SPORT, LESS THEN 12,000 MILES PURCHASED NEW 5/10/14. AT LESS THEN 2000 MILES DISCOVERED NO COOLANT IN RESERVOIR. 6 WEEKS AFTER DELIVERY BACK UP CAMERA REPLACED. ON 10/18/2014 WHILE SHIFTING INTO REVERSE EXTREME LOUD NOISE IN FRONT OF HOOD ON DRIVER SIDE, NAVIGATION SYSTEM GOES BLACK SIMULTANEOUSLY. COCHRAN ADVISED SAFE TO DRIVE CANNOT SERVICE CAR UNTIL 10/29/2014. SATURDAY 10/25/2014 WHILE IN PARK WITH ENGINE OFF AND NO ONE IN AUTO IT ROLLS BACK CAUSING OVER 6000.00 IN DAMAGES. AFTER 15 MONTHS, HYUNDAI EXPERT MECHANICS INSIST AUTO IS MECHANICALLY SAFE BUT CANNOT EXPLAIN THE LOUD NOISE THIS IS THE SECOND FILING ON THIS CAR.

ODI #10870236POWER TRAIN,ELECTRICAL SYSTEMCRASH

2014 HYUNDAI SANTA FE SPORT, LESS THEN 12,000 MILES PURCHASED NEW 5/10/14. AT LESS THEN 2000 MILES DISCOVERED NO COOLANT IN RESERVOIR. 6 WEEKS AFTER DELIVERY BACK UP CAMERA REPLACED. ON 10/18/2014 WHILE SHIFTING INTO REVERSE EXTREME LOUD NOISE IN FRONT OF HOOD ON DRIVER SIDE, NAVIGATION SYSTEM GOES BLACK SIMULTANEOUSLY. COCHRAN ADVISED SAFE TO DRIVE CANNOT SERVICE CAR UNTIL 10/29/2014. SATURDAY 10/25/2014 WHILE IN PARK WITH ENGINE OFF AND NO ONE IN AUTO IT ROLLS BACK CAUSING OVER 6000.00 IN DAMAGES. AFTER 15 MONTHS, HYUNDAI EXPERT MECHANICS INSIST AUTO IS MECHANICALLY SAFE BUT CANNOT EXPLAIN THE LOUD NOISE THIS IS THE SECOND FILING ON THIS CAR.

ODI #10870079FUEL/PROPULSION SYSTEM

I PURCHASED THIS VEHICLE THE END OF JUNE 2014, WHICH I THINK I GOT A LEMON. MY GAS RELEASE CAP WOULD NOT OPEN AND WAS TOLD THAT A PART NEEDED TO BE ORDER. I TOOK MY CAR IN TO SOUTH BOULEVARD HYUNDAI YESTERDAY MORNING, SO THEY (SERVICE TECH) CAN OPEN THE GAS CAP SO I COULD PUT GAS IN MY CAR. I DON'T THINK PARTS SHOULD BE BREAKING LIKE THAT IN THE SHORT TIME THAT I HAD THE CAR, SO THE CAP WAS OPEN AND THE SERVICE TECH LEFT THE BROKEN PIECE INSIDE THE CAP, HE THEN TOLD ME THAT THE PART WILL BE IN NEXT TUESDAY, IWHICH HE DID NOT SOUND CONVINCING. WHEN I FIRST GOT THE CAR, THERE WAS A TEAR IN THE VISOR AND IT TOKKM A COUPLE OF WEEKS TO GET THAT REPLACE AAFTER I PUSHED THEM TO DO IT, I WAS ALSO INFORMED THE CABIN AIR FILTER NEED TO BE REPLACED. I DON'T THINK I SHOULD BE REPLACING ANYTHING OTHER THAN REG OIL FILTERS. NOW I HEAR A SLIGHT WHISPER IN THE CAR, THEN THE CAR ALMOST CUT OFF ON ME. I CAN SEE IF I AM ABUSING THE VEHICLE BUT I AM NOT, ALL I DO IS DRIVE TO A FROM WORK AND TO THE GROCERY STORE, NOW SINCE THE GAS CAP WILL NOT CLOSE I AM AFRAID TO GO ANYWHERE THINK SOMEONE MAY PUT SOMETHING IN THE GAS TANK OR BREAK THE CAP DOOR OFF, I DON'T LIKE DRIVING SEE MY GAS CAP DOOR IS OPEN. I ALSO HAVE A TRUNK RELEASE FEATURE ON MY KEY CHAIN BUT DON'T HAVE THE FEATURE ON THE CAR, I CALLED HYUNDAY USA AND WAS TOLD THAT I SHOULD HAVE THAT FEATURE, AND WHEN I CONTACT HYUNDAI ON SOUTH BOULEVARD IN CHARLOTTE, NC I WAS TOLD I CANNOT GET THAT FEATURE., VERY DISAPPOINTING ABOUT PAYING FOR A $25,000.00 CAR, AS AND CANNOT GET THE HELP THAT I NEED, AS FAR AS THE CABIN AIR FILTER, THE TECH STATED THAT I WOULD BE SMELLING SOMETHING FOWL, AND I DO, AND IS MAKING MY HEAD HURTS EVERYTIME I GET IN THE CAR, I JUST HOPE I DON'T GET CANCEL FROM IT.

ODI #10854679UNKNOWN OR OTHER

I TOOK MY CAR IN TO THE DEALER FOR ROUTINE OIL CHANGE AND TIRE ROTATION. THE SERVICE ADVISOR CAME OUT AND ASKED ME IF I HAD A RECENT BLOWOUT. I SAID NO. SHE SAID WHEN THE TECH ROTATED THE TIRE HE NOTICED A BULGE IN THE SIDEWALL OF THE REAR PASSENGER TIRE. THEY ADVISED IT WAS DANGEROUS TO DRIVE IT THAT WAY, SO THEY PUT THE SPARE ON. ONE OTHER TIRE WAS SHOWING CABLE. BOTH TIRES ARE AT 5/32. I BOUGHT THIS CAR USED, IN JUNE 2015. CAR FAX SHOWED NO REPORTS OF ANY ISSUES, HOWEVER, THERE WAS NOTICEABLE BODY WORK AND REPAINT (POORLY DONE AND I HAVE PICTURES). THE PREVIOUS OWNER HAD A BLOWOUT IN THE LESS THAN 12 MONTHS THEY HAD THE VEHICLE. THEY NEVER REPORTED IT, BUT THE DEALER MENTIONED IT. I HAVE 19" TIRES ON MY SANTA FE SPORT 2.0T. IS IT POSSIBLE THE RECALL ON THE 17" TIRES SHOULD HAVE INCLUDED THE 19" TIRES AS WELL? THESE ARE STILL THE ORIGINAL TIRES. I HAVEN'T OWNED THE CAR A YEAR YET. I TRAVEL 140+ MILES A DAY TO AND FROM WORK. MY SAFETY IS VERY IMPORTANT.

ODI #10852808FUEL/PROPULSION SYSTEM

PURCHASED NEW , MARCH '14. IN FOR PERIODIC SERVICE 2-22-16 REPORTED OCCASIONAL HESITATION OF 1 TO 2 SECONDS AFTER A STOP OR SLOW FORWARD MOTION. THE DEALER PUT THE CAR ON DIAGNOSTIC MACHINES. "NO PROBLEM." REVISITED THE DEALER EXPLICITLY FOR THE SAME PROBLEM ON 3-7-16. BUT NOW, IN ADDITION TO THE MOMENTARY LAGS, THERE HAD BEEN A COUPLE INCIDENTS OF LONGER LAGS OF 5 TO 10 SECONDS. AGAIN, THE SERVICE REPORT WAS WRITTEN UP WITH "NO PROBLEM". NOW I'M MAKING A 3RD APPOINTMENT BECAUSE THE HESITATION IS HAPPENING MORE FREQUENTLY AND I'VE HAD THE LONG COUNT LAGS (10 SECS OR LONGER) HAPPEN TWICE IN THE LAST 2 WEEKS. THE PROBLEM HAS NOW MOVED FROM BEING AN IRRITANT TO BEING LIFE THREATENING. INCIDENTS HAPPEN ON STREETS AND HIGHWAYS WHEN ENTERING AND CROSSING TRAFFIC. VERY UNSAFE, AND NERVE RATTLING. PLEASE REFER TO NHTSA INCIDENT # 10836613 & 1082431

ODI #10836613FUEL/PROPULSION SYSTEM

PURCHASED NEW 2014 HYUNDAI SANTA FE IN AUGUST, 2014 WITH 8 MILES ON ODOMETER. ON DECEMBER, 2014 THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO DEALER SERVICE CENTER IMMEDIATELY. ALL TESTS CAME BACK-NO CAUSE FOUND. POSSIBLE PURGE VALVE STICKING. MECHANIC SPRAYED LUBRICATE. ENGINE LIGHT SHUT OFF. ON FEBRUARY 17, 2016 ENGINE LIGHT CAME ON AND INTERIOR BEEP SOUNDED AFTER STARTING VEHICLE. I CALLED DEALER SERVICE CENTER FOR APPOINTMENT. VEHICLE HAS 2,200 MILES. I REPEAT 2,200 MILES.

ODI #10824311ENGINE,FUEL/PROPULSION SYSTEM

PREVIOUSLY REPORTED TO DEALER THAT CAR OFTEN STALLED OR HESITATED WHEN ACCELERATING AFTER A STOP OR VERY SLOW FORWARD MOTION. THIS HAS ENDED UP IN NUMEROUS HESITATIONS AND NEAR ACCIDENTS WHEN ENTERING INTO TRAFFIC. ON FRIDAY, 1/29/16 WHILE EXITING FROM THE 9TH TIER OF A PARKING GARAGE THE HESITATION HAPPENED ON ALL 9 TIERS AS I ROUNDED THE CORNER TO THE NEXT TIER AND BEGAN TO ACCELERATE. I HAVE AN APPOINTMENT AGAIN WITH THE DEALER ON 2/19/16 AND WILL REPORT FURTHER AFTER THAT BUT SUSPECT I WILL GET THE SAME MESSAGE THAT THEY "COULD FIND NOTHING WRONG".

ODI #10820201FUEL/PROPULSION SYSTEM

OCCASIONALLY RIGHT AFTER I FILL THE CAR WITH GAS THERE IS AN OVERPOWERING ODOR OF GAS INSIDE THE CAR FOR A DAY OR SO. I LIVE IN NEW JERSEY, WHERE SELF-SERVICE IS NOT ALLOWED, AND SOMETIMES THEY FILL IT TO THE ABSOLUTE LIMIT, WHICH MAY BE THE CAUSE. REGARDLESS, THIS IS TERRIBLY UNSAFE BECAUSE GASOLINE FUMES ARE TOXIC. THE ODOR IS NOT FROM A LITTLE SPILLAGE ON THE BODY OF THE CAR, FROM THE HOSE AT THE GAS STATION. IT IS INSIDE THE CAR, AND VERY STRONG. THE DATE BELOW IS ONLY THE MOST RECENT DATE. THIS HAS HAPPENED SEVERAL TIMES.

ODI #10820253VISIBILITY,STRUCTURE2 INJURIES

I WAS DRIVING DOWN A TWO LANE ROAD ABOUT NOON ON DEC. 22. THE TEMPERATURE WAS ABOUT 70. I WAS GOING APPROXIMATELY 60 MPH. I WAS NOT TURNING, JUST GOING STRAIGHT DOWN THE ROAD. IT SOUNDED LIKE THERE WAS AN EXPLOSION. I PULLED OFF THE ROAD AS THE GLASS SUNROOF SHATTERED AND FELL IN ON MY DAUGHTER AND ME. THERE WAS NO OTHER CAR NEAR ME. NOTHING HIT MY CAR. I CALLED HYUNDAI WAS TOLD THAT IT WASN'T COVERED BY THEM AND WOULD BE MY RESPONSIBILITY TO HAVE FIXED. I WAS STUCK ON THE SIDE OF THE ROAD WITH THE GLASS LITERALLY FALLING IN ON US. I CLOSED THE COVER AND WE DROVE VERY SLOWLY (ABOUT 15 MILES) TO A PLACE WHERE WE COULD VACUUM UP THE GLASS. IT WAS IN BOTH THE FRONT AND BACK SEATS. WE CUT OUR HANDS TRYING TO CLEAN IT UP BUT WE HAD NO CHOICE. THE GLASS CONTINUED TO FALL AS WE DROVE AND RAIN WAS PREDICTED. WE HAD TO DO OUR BEST TO BE ABLE TO DRIVE IT ANOTHER 30 MILES TO PLACE TO GET IT WORKED ON. IT'S BEEN 24 DAYS (YES, RENTAL CAR FEES!) AND I STILL AND WAITING ON MY CAR. I DON'T WANT THE SUNROOF ANY LONGER BECAUSE I'M SCARED IT WILL HAPPEN AGAIN BUT I THINK I'M STUCK WITH IT. THE MAN AT THE REPAIR PLACE BELIEVES IT WAS A FAULTY PRESSURE REGULATOR. I DON'T HAVE ANY RECEIPTS FOR THE REPAIRS YET BECAUSE I STILL DON'T HAVE MY CAR BACK. IT WAS VERY SCARY AND NOT SURE WHAT WOULD HAPPEN TO SOMEONE DRIVING ON A BUSY HIGHWAY IF THIS OCCURS.

ODI #10808745ELECTRONIC STABILITY CONTROL (ESC)

HI, I BOUGHT A HYUNDAI SANTA FE 2014 ON DECEMBER LAST YEAR AND A FEW MONTHS AGO IT'S STARTED TO HAVE A PROBLEM WITH THE BSD (BLIND SPOT DETECTOR). FOR SOME REASON IT'S JUST STOP WORKING FROM A FEW HOURS AND IT'S TURN ON AGAIN BY ITSELF. I CAN READ IN THE DASH SCREEN THE WARNING (BSD NO WORKING). I MAKE AN APPOINTMENT WITH HYUNDAI SERVICE CENTER BUT THEY CAN'T HELP ME BECAUSE THE CAR DON'T GIVE TO THEM ANY CODE REGARDING THIS PROBLEM. FOR ME THIS IS A BIG ISSUE BECAUSE SOMETIME WORKS AND SOMETIMES NOT, THIS CAN LEAD ME TO AN ACCIDENT. TYPICALLY THIS HAPPEN WHEN THE CAR IS IN MOTION.

ODI #10794723UNKNOWN OR OTHER

WHILE I WAS DRIVING, MY CAR ALL OF SUDDEN STOPPED WORKING. IT HAPPENED AROUND 2 MONTHS LATER AFTER I BOUGHT, WHICH WAS 2014 SEPTEMBER OR OCTOBER . I WENT TO A DEALERSHOP, THEY INSPECTED MY CAR BUT COULDN'T FIND ANYTHING. HOWEVER MY CAR STOPPED WORKING ON THE LOCAL AREA , 2015 SEP.4TH. AGAIN, THEY COULDN'T FIND ANYTHING WRONG IN MY CAR. I ASKED HYUNDAI HEADQUARTER AND DEALERSHIP TO CHECK IF THERE IS A REPORT REGARDING THIS ISSUE, THEY DO NOT GIVE ME ANY ANSWER ABOUT IT. PLEASE CHECK AND LET ME KNOW WHAT I AM SUPPOSED TO DO. I DO NOT WANT TO GET KILLED ON THE ROAD AND KILL SOMEONE BECAUSE OF MY CAR.

ODI #10789854STEERING

HIGHWAY DRIVING AT SPEEDS AROUND AND ABOVE 60MPH THE VEHICLE' STEERING REQUIRES CONSTANT CORRECTION TO KEEP IT WITHIN THE LANES. THE SUV RANDOMLY SWERVES IN ONE DIRECTION OR THE OTHER AND REQUIRES QUITE A BIT OF EFFORT TO BRING IT BACK TO CENTER LANE. THE CONSTANT BATTLE TO KEEP THE SUV CENTERED IN THE LANE CAUSES ARM FATIGUE OVER TIME. PASSENGERS, ESPECIALLY IN THE BACK SEAT, COULD EXPERIENCE MOTION SICKNESS DUE TO THE CONSTANT SIDE-TO-SIDE CORRECTIONS. NOTICED THE PROBLEM IS WORSE ON LARGER HIGHWAYS, 3-4 LANES WIDE. MAY BE DUE TO ANGLE OF ROADS FOR WATER RUN-OFF. THIS IS NOT A ONE TIME INCIDENT, IT IS ALWAYS THIS WAY. NO PROBLEM WHATSOEVER AT LOWER SPEEDS.

ODI #10785889SERVICE BRAKES

DRIVING IN STOP AND GO TRAFFIC (5-20 MPH), WHEN I STEPPED ON THE BRAKES WITH NORMAL PRESSURE FOR THIS TYPE OF CITY DRIVING. AT THIS TIME I HEARD A LOUD GRINDING NOISE AND I HAD TO DRIVE OFF THE ROAD TO AVOID HITTING THE CAR AHEAD BECAUSE THE VEHICLE DID NOT STOP. IT TOOK LONGER AND MUCH MORE PRESSURE THAN JUST A REGULAR TAP ON THE BRAKE NEEDED TO STOP IT AT THIS SPEED. I DRIVE ON THIS ROAD EVERY DAY AND THERE WAS NOTHING WRONG WITH THE ROAD OR WEATHER. I CALLED ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE DEALERSHIP. NO PROBLEM WAS IDENTIFIED. I AM NO W AFRAID TO DRIVE THIS VEHICLE FOR FEAR OF REPEAT INCIDENT.

ODI #10779144ENGINE

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

ODI #10766467FUEL/PROPULSION SYSTEM

AT 8,000 MILES THE CHECK ENGINE LIGHT CAME ON. TOOK IT INTO THE DEALER AND THEY SAID THE GAS CANISTER OVERFLOW WAS FULL CAUSING THE CHECK ENGINE LIGHT TO COME ON. THEY REPLACED THE GAS CANISTER AND FILTER UNDER WARRANTY. AT 14,000 THE CHECK ENGINE LIGHT CAME ON - TOOK IT TO THE DEALER - THEY SAID I HAD OVERFLOWED THE GAS ON FILLUP, AND I HAD TO PAY $800-900 TO GET IT FIXED. I NEVER TOP OFF THE TANK. IT SOUNDS LIKE A DEFECT TO ME, AND I CANNOT AFFORD $900 EVERY 10 TANKFULS OR SO. HYUNDAI CUSTOMER SERVICE IS LOOKING INTO IT ASKED THEM TO FIX THE DEFECT - OR TAKE THE CAR BACK - WAITING TO HEAR

ODI #10760443POWER TRAIN,ENGINE

THE CAR MAKES A SCRAPING METAL NOISE ONLY WHEN ACCELERATING. SPEED IS NOT A FACTOR. HAPPENS EACH AND EVERYTIME YOU ACCELERATE. HYUNDAI REPLACED THE CRANK POSITION SENSOR WHEEL TWICE. HYUNDAI DOES NOT KNOW WHAT THE PROBLEM IS AND HAVE HAD MY CAR FOR ALMOST 2 MONTHS!

ODI #10749453STEERING

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TOA DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. ...UPDATED 01/07/16 *BF *CN

ODI #10748014POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

WHILE DRIVING AT 60 MPH THE VEHICLE LOST RPMS AND THE ABILITY TO ACCELERATE. I PULLED OVER SAFELY TO THE SIDE OF THE ROAD AND CALLED HYUNDAI ROADSIDE ASSISTANCE. ROADSIDE ASSISTANCE COULD NOT VALIDATE MY LOCATION. I ATTEMPTED TO DRIVE TO THE NEXT TOWN BUT RPMS STAYED FROM 1000-2000 AND I WAS UNABLE TO GO OVER 25 MPH.

ODI #10734286UNKNOWN OR OTHER

WHILE DRIVING DOWN INTERSTATE I HEARD A LARGE SOUND AS IF THE CAR WAS HIT BY SOMETHING. THERE WERE NO CARS OR TRUCKS IN FRONT OF ME OR TO THE RIGHT OF ME. SUDDENLY I HEARD CRACKLING AND PUT THE SUN SHADE BACK. THE ENTIRE BACK PANEL OF THE SUN ROOF SHATTERED.

ODI #10731300UNKNOWN OR OTHER

I BOUGHT A NEW CAR JUNE 2014 AND WHEN IT WAS RAIN MY WINDSHIELD WIPER HAS NO WATER COME OUT. SO I WENT TO DEALER TO CHECK OUT AND I FOUND OUT THAT THE MOTOR & PUMP ASSY. WAS BAD. BUT THE PROBLEM IS WASHER PUMP HAD TAPE AROUND BODY AND IT LOOKS USED ONE. IT WAS BRAND NEW CAR WHEN I BUY. I AM JUST WONDERING WHAT ELSE GOING TO BE BAD. I SPEND MORE $33K AND I AM REALLY UPSET. WHAT ELSE DID THEY USE USED PARTS FOR MY VEHICLE?? WHAT SHOULD I DO? I DO NOT WANT MY ANY ANYMORE. THANKS

ODI #10730965SERVICE BRAKES

JUNE15,2015 EXPERIENCED COMPLETE BRAKE FAILURE WHILE DRIVING NEAR HOME.SOMEHOW MADE IT INTO MY DRIVEWAY W/O INCIDENT. HAD VEHICLE TOWED TO DEALERSHIP THAT AFTERNOON. DEALER CONFIRMED BRAKE FAILURE DUE TO TOTAL LOSS OF ALL BRAKE FLUID, "VERIFIED NO BRAKES & MASTER CYLINDER EMPTY, FOUND BRAKE FLUID LEAKING FROM ABS MODULE BRAKE LINES. TIGHTEN ALL (16) BRAKE LINES." DEALER SVS TOLD ME THE LINES HAD NOT BEEN TIGHTENED AT THE FACTORY.

ODI #10730831STEERING

ON 6/20/2015, WHILE TRAVELLING ON AN INTERSTATE HIGHWAY,, THE STEERING WHEEL MADE A "CLUNK" NOISE AND THE POWER ASSISTED STEERING WARNING LIGHT CAME ON. LIGHTS INDICATING A MALFUNCTION OF THE ESC AND DOWNHILL BRAKE ASSIST ALSO LIT UP. THERE WAS COMPLETE LOSS OF POWER ASSISTED STEERING. I WAS ABLE TO MANHANDLE THE STEERING ON SIDE ROADS AND MADE IT HOME. ON THE FIRST BUSINESS DAY AFTER THE INCIDENT I TOOK THE VEHICLE TO THE LOCAL HYUNDAI DEALER WHERE IT HAS REMAINED AWAITING A REPLACEMENT STEERING COLUMN. UPDATED 11/01/2017*CN

ODI #10726362STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC)

6/20/2015 BACKED OUT OF STALL AT COSTCO, MARYSVILLE, WA. IMMEDIATELY LOSS OF POWER STEERING AND THREE ALERTS CAME ON. THERE ARE KNOWN ISSUES WITH THIS HAPPENING. BRAND NEW CAR HTTP://WWW.HYUNDAI-FORUMS.COM/DM-2013-SANTA-FE/303441-2013-SANTA-FE-XL-POWER-STEERING-PROBLEM.HTML WILL HAVE TO HAVE CAR TOWED. NOT SAFE TO DRIVE 3 ALERTS 1. ESC MALFUNCTION 2. DOWNHILL BRAKING 3. SPORT MODE......UPDATED 10/20/15 *BF UPDATED 10/26/2017*CN

ODI #10725817STEERING

VEHICLE WANDERS RIGHT AND LEFT AT 55 MPH AND ABOVE. WILL NOT MAINTAIN A STRAIGHT LINE. HAVE BEEN TO THE DEALER THREE TIMES AND THE REGIONAL SERVICE MANAGER HAS BEEN CALLED IN AND HAS DRIVEN IT. ALSO HAVE TAKEN OUT A CASE #. EVERYTHING CHECKS OUT FINE BUT THE PROBLEM STILL EXISTS. DEALER STATES IT IS NORMAL FOR THIS TYPE OF ELECTRICAL POWER STEERING. VEHICLE IS NOT DRIVABLE ON THE FREEWAY. HYUNDAI IS NO LONGER WILLING TO WORK ON IT. .. .UPDATED 07/21/15 *BF

ODI #10725834EQUIPMENT ADAPTIVE/MOBILITY

I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 75 MILES PER HOUR ON A SUNNY DAY, AND I SUDDENLY HEARD THIS HUGE "POP" LIKE SOMEONE HAD JUST SHOT MY WINDOW OUT WITH A GUN. AT FIRST I THOUGHT I BLEW OUT A TIRE BUT GOT OUT AND CHECKED AND THERE WAS NO DAMAGE THERE. I KEPT HEARING WIND WHOOSHING THROUGH THE CABIN OF MY CAR, AND FINALLY I OPENED UP THE FABRIC COVER OF MY SUNROOF AND MY SUNROOF WAS COMPLETELY BLOWN OUT! THERE WERE NO TRUCKS WITH ROCKS OR ANY OTHER MEANS BY WHICH THIS SUNROOF COULD HAVE SHATTERED LIKE THAT. IT JUST PLAIN BLEW OUT ON ITS OWN. I GOT HOME AND CHECKED ON MY COMPUTER AND SURE ENOUGH, THERE WERE NUMEROUS COMPLAINTS ABOUT HYUNDAIS THAT HAD DEFECTIVE SUNROOFS THAT JUST BLEW OUT FOR NO REASON.

ODI #10725129STEERING

POWER STEERING FAILED AT APPROXIMATELY 3,250 MILES. THIS DID NOT OCCUR WHILE DRIVING (FORTUNATELY), BUT ON STARTUP. THE CAR WAS TOWED TO DEALERSHIP WHICH TOLD US THIS WAS A WIDESPREAD PROBLEM, THEREFORE THE REPLACEMENT PART WAS ON BACKORDER AND WOULDN'T BE AVAILABLE FOR AT LEAST A MONTH. I ASKED WHY THEY COULDN'T TAKE A PART FROM A NEW CAR THEY HAD ON THEIR LOT, AND THEY SAID THOSE MIGHT BE BAD TOO. * 10/15/2015 BF UPDATED 10/20/2017*CN

ODI #10724864STEERING

THE STEERING ON OUR 2014 SANTA FE WENT OUT TODAY WHILE TRYING TO TAKE A LEFT TURN AT A GREEN LIGHT PRIOR TO GETTING ONTO A MAJOR HIGHWAY. THE CAR WAS TOWED TO THE DEALER WE PURCHASED THE VEHICLE AT AND WE WERE TOLD WE NEED AN ENTIRE NEW STEERING COLUMN AND TO DO THIS THEY NEED PARTS FROM OUTSIDE OF THE UNITED STATES. COULD HAVE BEEN A VERY BAD SITUATION IF IT HAD HAPPENED A FEW MOMENTS LATER ON THE HIGHWAY.

ODI #10715747ENGINE

EXITED I95 GOING 60MPH AND AS I SLOWED DOWN FOR THE RAMP THE STEERING WHEEL WENT LOOSE. AS I CLIMBED UP THE RAMP THE CAR WOULDN'T ACCELERATE AND FINALLY STOPPED 40 YARDS AFTER THE STEERING WHEEL WENT LOOSE. I HAD NO CONTROL OVER THE SPEED AFTER THE STEERING WHEEL WENT LOOSE SINCE I COULD NOT ACCELERATE. I LEARNED THE ENGINE JUST STOPPED WORKING. BASED ON WHAT I'VE READ THIS HAS HAPPENED TO OTHERS WITH SANTE FES ON THE HIGHWAY SO I WAS LUCKY I HAD JUST GOTTEN OFF THE HIGHWAY. I HAD IT TOWED TO HYUNDAI WHO ADVISED THEY HAD NEVER SEEN THIS BEFORE AND THIS WAS A 'UNIQUE' CASE AND I SHOULD 'FEEL SPECIAL'. NO CAR SHOULD JUST STOP UNLESS THE DRIVER CHOOSES TO STOP. AFTER ALMOST 3 WEEKS I GOT MY CAR BACK (5/11/15). THEY HAD REPLACED THE COMPUTER THAT RUNS THE ENGINE ('BOX ASSY- ENG MODU' & 'ELECTRONIC CONTRO'). MY VEHICLE WAS PURCHASED NEW IN NOV 2014 AND THIS EVENT HAPPENED IN APRIL 2015.

ODI #10713680TIRES,WHEELS

RETURNING HOME ON A HIGHWAY, WHEN I VEER TOWARDS THE LEFT, THE FRONT-RIGHT TIRE AND RIM STARTED SEPARATING SO I STOPPED THEN LOOKED AT THE CAR AND SAW THE TIRES WERE RIPPED APART! IT OCCURRED TO ME I SMELLED AROUND A HALF HOUR BEFORE THIS INCIDENT. THE DEALER AND THE 24 HOUR TOWING TRUCK SAID IT WAS MY FAULT BUT LATER, THE MECHANIC SAW SOMETHING ELSE; UNFORTUNATELY, THEY STILL CHARGED ME @ $300.00! *TR

ODI #10706638STEERING

VEHICLE IS UNSTABLE AT HIGHWAY SPEEDS ABOVE 55+ MPH. VEHICLE HAS 3 STEERING MODES (COMFORT, NORMAL & SPORT) AND REGARDLESS OF WHICH ONE, THE VEHICLE REQUIRES CONSTANT COURSE CORRECTION. AT FIRST I THOUGHT CROSS WINDS MIGHT HAVE BEEN THE ISSUE AND IT IS NOT. CROSS WINDS WILL ACTUALLY MAKE IT WORSE. I'VE CONTACT THE DEALER AND I WAS INFORMED THE PROBLEM WAS A KNOWN ISSUE. I HAVE AN INFANT CHILD AND ANOTHER ON THE WAY. THIS IS A SERIOUS CONCERN AS THIS VEHICLE SHOWS SIGNS TO BE UNSTABLE AND CAUSES FATIGUE. *TR

ODI #10706687STEERING

I WAS DRIVING ON THE 405 FREEWAY AND I STARTED NOTICING THAT THE VEHICLE DID NOT STAY IN ITS LANE EVEN THOUGH I WASN'T MOVING THE STEERING WHEEL, IT VEER TO THE RIGHT AND LEFT CONTINUOUSLY I HAD TO KEEP MY HANDS ON THE STEERING WHEEL IN ORDER TO TRY TO KEEP IT STRAIGHT, WHEN I PURCHASE THIS VEHICLE I DID NOT NOTICE THE ISSUE BECAUSE I ONLY DROVE IT FOR A MILE OR TWO DOWN THE FREEWAY, I HEADED HOME AND THAT'S WHEN I NOTICE THE PROBLEM, TO ME THIS IS A SAFETY CONCERN AND I THINK THAT HYUNDAI SHOULD LOOK INTO THIS ISSUE BEFORE SOMEONE HAS AN ACCIDENT. I'LL BE BRINGING IT BACK TO THE DEALERSHIP TO SEE IF THEY ARE ABLE TO RESOLVE THE CONCERN. *TR

ODI #10704384STEERING

WHEN DRIVING AT HIGHWAY SPEEDS, IT IS DIFFICULT TO KEEP THE VEHICLE DRIVING STRAIGHT. THE VEHICLE TENDS TO WANDER AND REQUIRES CONSTANT STEERING CORRECTIONS TO KEEP IT GOING IN A STRAIGHT LINE EVEN ON A STRAIGHT LEVEL ROAD WITH NO WIND, AND WILL SOMETIMES VEER OFF QUICKLY IN EITHER DIRECTION, LEAVING ITS LANE, FOR NO APPARENT REASON.THIS CAN BE PARTICULARLY DIFFICULT TO CONTROL WHEN PASSING ANOTHER VEHICLE--ESPECIALLY A TRUCK. WHEN DRIVING FOR A LONG DISTANCE, IT IS ALSO VERY TIRING TO CONSTANTLY HAVE TO BE "STEERING" THE VEHICLE ALL DAY LONG. MY DESCRIPTION OF DRIVING THIS VEHICLE IS THAT, "IT IS LIKE HERDING A CAT DOWN THE HIGHWAY.". I HAVE TAKEN THE VEHICLE BACK TO MY DEALER TWICE: THE FIRST TIME THEY CHECKED ALIGNMENT (NOTHING FOUND), THE SECOND TIME THEY REPLACED THE ORIGINAL KUHMO TIRES WITH CONTINENTAL TIRES FROM A 2015 SANTA FE (THIS MADE A HUGE IMPROVEMENT, AND MADE THE VEHICLE DRIVABLE, BUT THE PROBLEM STILL EXISTS). I THEN WENT TO ANOTHER DEALER (THEY COULD FIND NOTHING WRONG, BUT DID SUGGEST INCREASING THE TIRE PRESSURE TO 40 PSI). I THEN CONTACTED HYUNDAI CORPORATE CUSTOMER SERVICE TO SEE IF THEY HAD ANY SUGGESTIONS/RECALL/ETC. & ALTHOUGH THEY WERE VERY PLEASANT TO TALK WITH, THEY DID NOT SEEM TO KNOW ANYTHING ABOUT THE PROBLEM. ALTHOUGH IT WILL COST ME ALMOST $10,000 TO MAKE A CHANGE; BECAUSE OF THE SAFETY ISSUE, I HAVE DECIDED TO SELL THE VEHICLE, AS I FEEL THAT IT IS TOO UNSAFE TO CONTINUE TO DRIVE. (I ALSO HAVE A 2008 SANTA FE, WHICH I PURCHASED NEW, AND WHICH HAS NEVER HAD ANY KIND OF STEERING/HANDLING ISSUE.). *TR

ODI #10693694VISIBILITY

I WAS DRIVING ABOUT 45 MPH ON AN OPEN ROAD, LITTLE TO NO TRAFFIC. THE SUNROOF IN MY SANTA FE SPONTANEOUSLY EXPLODED. WE HEARD A VERY LOUD BANG. A LARGE PIECE OF GLASS FLEW UP AND OUT OF MY CAR. SEVERAL SMALL PIECES OF GLASS FELL INTO THE CAR, ON ME AND MY 9 YEAR OLD DAUGHTER (WHO WAS IN THE BACKSEAT/DRIVER SIDE). THE FALLING GLASS RANGED FROM SLIVERS TO PEA SIZED TO LARGER THAN 2 INCHES. THE GLASS CONTINUED TO FALL INTO THE CAR. I CLOSED THE SUNSHADE ON THE SUNROOF TO TRY TO KEEP THE REST OF THE FALLING GLASS OFF OF US. I WAS ONLY ABOUT 1/2 MILE FROM HOME. I DROVE HOME AND PARKED IN MY GARAGE. THE PANORAMIC SUNROOF HAS 2 PIECES OF GLASS. THE ENTIRE FRONT PANEL WAS SHATTERED, AND HAD A LARGE HOLE JUST TO THE RIGHT OF CENTER. THIS WAS AFTER 6PM. I CALLED THE HYUNDAI DEALERSHIP FIRST THING THE NEXT MORNING. THE SERVICE PERSON I SPOKE TO STATED THIS WAS THE 2ND EXPLODING SUNROOF THEY HAVE SEEN THIS MONTH. I HAD THE CAR TOWED TO THE DEALERSHIP. WHEN WE GOT TO THE DEALERSHIP THE REST OF THE SUNROOF HAD SHATTERED AND FALLEN INTO THE CAR. THE CAR WAS FILLED WITH GLASS. I HAD 2 SMALL GLASS SLIVERS IN MY HAND THAT I EASILY REMOVED. I HAVE A SMALL GLASS SLIVER IN MY CHIN STILL. MY DAUGHTER HAS A FEW SMALL SCRATCHES ON HER STOMACH (SHE WAS WEARING A CROPPED SPORTS TOP). *TR

ODI #10693229VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE SPEED SUDDENLY DECELERATED TO APPROXIMATELY 20 MPH AND FAILED TO ACCELERATE WHEN ENGAGING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO INFORMATION REGARDING THE FAILURE WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,080.

ODI #10691492VISIBILITY

DRIVING ON HWY 71 APPROXIMATELY 25 MILES SOUTH OF ALEXANDRIA, LA WITH THE SUNROOF CLOSED AND THE INTERIOR SUNROOF LINER CLOSED WHEN I HEARD A LOUD "EXPLOSION" SIMILAR TO THE SOUND OF A SHOTGUN BEING FIRED. THERE WAS ONLY ONE VEHICLE NEAR ME, APPROXIMATELY 500 FEET AHEAD OF ME. I LOOKED TO SEE IF THE SIDE WINDOW HAD BEEN SHOT OUT AND TO MAKE SURE MY SON, WHO WAS SITTING IN THE BACK, WAS OK. I THEN COULD HEAR THE SOUND OF WIND COMING FROM ABOVE ME. I OPENED THE SUNROOF COVER AND DISCOVERED A LARGE HOLE IN THE FORWARD PART OF THE SUNROOF, WITH THE REMAINDER OF THE FORWARD RETRACTABLE SUNROOF SHATTERED. I PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT IT APPEARED THAT THE SUNROOF RELEASED UPWARD. I HAVE TAKEN THE VEHICLE TO A HYUNDAI DEALER AND THEY ARE TRYING TO SAY THIS IS THE RESULT OF SOMETHING STRIKING THE SUNROOF, AND THAT THEY HAVE "NOT SEEN THIS BEFORE". I HAVE DONE RESEARCH AND SEE THAT THERE HAVE BEEN SEVERAL COMPLAINTS OF THIS HAPPENING INCLUDING A RECENT RECALL OF HYUNDAI VELOSTERS FOR THE SAME PROBLEM. *TR

ODI #10691078TIRES

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE EQUIPPED WITH KUMHO CRUGEN PREMIUM (NA) TIRES, SIZE: P235/55/R19 (NA). THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT. THE CONTACT ALSO MENTIONED THAT THERE WERE CRACKS DEVELOPING IN ALL IN TIRES ALONG THE TREAD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 900. ...UPDATED 04/15/15 *BF

ODI #10679851VISIBILITY/WIPER

THE FRONT WINDSHIELD CRACKED WHEN PARKED. IT HAD ALWAYS HAD A HAZE WHEN THE WIPERS WERE USED THAT NEVER CLEARED. THE DEALER TRIED NEW BLADES AND VARIOUS WINDOW TREATMENTS. BUT NOTHING EVER WORKED. ALWAYS SEEMED TO BE FAULTY MANUFACTURED GLASS. THE REAR WINDOW CONTINUES TO HAVE THE SAME PROBLEM AND I AM AFRAID IT WILL CRACK ALSO. *TR

ODI #10676156STEERING

THE CAR FEELS VERY UNSTABLE WHEN DRIVING DOWN THE HIGHWAY. IT WONDERS ACROSS THE ROAD AND I AM ALWAYS TRYING TO CORRECT WITH THE STEERING WHEEL. I TRADED IN MY 2011 SANTA FE LIMITED AND THE STEERING WAS EXCELLENT ON MY OLD CAR. SO I AM VERY UNHAPPY AND DON'T FEEL VERY SAFE DRIVING MY NEW 2014 SANTA FE SPORT. I HAVE ALSO EXPERIENCED THE FEELING OF IT SWAYING AS REPORTED BY OTHERS TOO. THERE ARE MANY OTHER COMPLAINTS ON THESE SAME ISSUES AND THEY NEED TO CORRECT THESE UNSAFE ISSUES. THE BLIND SPOT ON THE RIGHT REAR IS PRETTY BAD TOO. *TR

ODI #10671614EXTERIOR LIGHTING

I LIVE AND WORK IN THE CITY AND COUNTY, TUCSON, ARIZONA. IN THE COUNTY THERE ARE GENERALLY NO STREET LIGHTS AT ROAD INTERSECTIONS. MY NEW CAR (2015 HYUNDAI SANTA FE) DOES NOT HAVE ANY RUNNING LIGHTS ON THE SIDE THAT PROVIDE SIDE ILLUMINATION AT NIGHT. I HAVE HAD MULTIPLE INCIDENTS WHEN MAKING RIGHT AND LEFT HAND TURNS ONTO STREETS/ROADS WITHOUT STREET LIGHTS WHERE MY CAR'S LIGHTS DO NOT ILLUMINATE THE ROAD I AM TURNING ONTO UNTIL I COMPLETELY MAKE THE TURN. IN SEVERAL INSTANCES AS I MADE THE TURN I COULD NOT SEE THE ROAD AND I OVER SHOT THE TURN AND DROVE WELL ONTO THE BERM AND WAS ABLE TO STOP AND STEER BACK ONTO THE ROAD OR I TURNED TOO SOON. ANOTHER INSTANCE WAS WHEN I WENT DOWN AN EMBANKMENT AND WAS ABLE TO STOP BEFORE HITTING THE BOTTOM. LUCKILY THESE WERE NO ACCIDENTS INVOLVING VEHICLE DAMAGE OR PERSONAL INJURY/DEATH. THE ONLY WAY THAT I CAN SEE THE SIDE STREET, ROAD OR DRIVEWAY I AM TURNING ONTO IS TO TURN ON MY BRIGHT LIGHTS. OBVIOUSLY, THIS IS VERY UPSETTING TO ONCOMING DRIVERS AND A POTENTIAL SAFETY ISSUE. IN ADDITION, AT NIGHT WHEN STOPPED OR DRIVING STRAIGHT THERE IS A BLACK VOID APPROXIMATELY 15 FEET IN FRONT OF THE VEHICLE. ON ONE OCCASION I PRACTICALLY RAN OVER AN OBSTACLE SINCE IT WAS TOO DARK TO SEE IT. I TOOK THE SUV TO MY HYUNDAI DEALER AND EXPLAINED THE PROBLEMS. THEIR SOLUTION IS TO USE THE FOG LAMPS ALL THE TIME AT NIGHT. THIS ADDRESSES THE BLACK VOID IN FRONT OF THE CAR. IT DOES NOT SOLVE THE RIGHT/LEFT TURN ROAD LIGHTING ISSUE UNLESS I USED MY HIGH BEAMS TO EXECUTE THE TURN. THEY SAID THAT THEY WERE NOT AWARE OF THIS TYPE OF COMPLAINT BY OTHER OWNERS. I ASKED IF THEY WOULD CONTACT THE FIELD REPRESENTATIVE TO SEE IF THERE ARE ANY FIXES TO THIS PROBLEM. TO DATE, I HAVE NOT HAD A REPLY. I AM NOT HAPPY WITH THIS HEADLAMP DESIGN DEFECT SINCE IT PUTS MY PASSENGERS, OTHER DRIVERS, AND MYSELF AT RISK. *TR

ODI #10670906ELECTRICAL SYSTEM

THIS IS NOT A SAFETY ISSUE BUT RATHER A DESIGN ISSUE THAT COULD LEAD TO PROBLEMS STARTING THE VEHICLE. THE KEY FOB IS DESIGNED SUCH THAT A VERY SLIGHT AMOUNT OF PRESSURE ON A BUTTON CAN REMOVE THE ENTIRE ELECTRONIC PORTION OF THE KEY INADVERTENTLY. IF THIS IS DONE ON ACCIDENT AND THE ELECTRONIC PORTION OF THE KEY CANNOT BE FOUND THEN THE CAR WILL NOT START. CONTRARY TO MOST KEY FOB DESIGNS, WHERE THE METAL KEY (VALET) PORTION FLIPS OUT FROM THE BODY OR HAS TO BE REMOVED USING SOME FORCE, THE KEY FOB ON THE NEW SANTA FE WILL DETACH WITHOUT ALMOST ANY FORCE. I HAVE ALREADY LOST A FOB AT A COST OF $280 TO ME AND THE KEY HAS BECOME DETACHED MULTIPLE TIMES IN POCKETS AND AROUND THE HOUSE WITHOUT HARDLY ANY FORCE. I BELIEVE THIS IS A DESIGN ISSUE AND CONSUMER PROTECTION ISSUE THAT NEEDS TO BE ADDRESSED. IT SEEMS HYUNDAI DESIGNED THIS PART FOR THE SOLE GOAL OF INCREASING REPLACEMENT KEY FOB SALES. *TR

ODI #10670527SEAT BELTS

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT WAS PEELING AND FAILED TO PROPERLY RESTRAIN THE DRIVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

ODI #10667379SEATS

I PULLED UP ON THE HANDLE TO ADJUST THE DRIVER'S SEAT BACK. WHEN I RAISED THE LEVER, IT BROKE OFF IN MY HAND AND THE SEAT BACK WENT FLYING BACKWARD. HAD THIS HAPPENED IN TRAFFIC, I PROBABLY WOULD HAVE BEEN INJURED/KILLED IN A COLLISION, AS I WAS NO LONGER SECURED BY THE SEAT BELT AND UNABLE TO SEE OUTSIDE THE VEHICLE (SEAT LAID COMPLETELY BACK). *TR

ODI #10663949STEERING

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SWERVED TO THE RIGHT INDEPENDENTLY AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE FAILURE MILEAGE WAS 15,000.

ODI #10662598ELECTRICAL SYSTEM

BLIND SPOT DETECTION STOP WORKING WHILE DRIVING AND THE DRIVER SCREEN SAID BSD CANCELED. I PARKED THE CAR STOP THE ENGINE AND AFTER RESTARTING THE BSD STARTED TO WORKING AGAIN. *TR

ODI #10662556POWER TRAIN,ELECTRICAL SYSTEMCRASH

HYUNDAI SANTA FE SPORT. CAN START/STOP ENGINE IN VARIOUS GEAR INCLUDING REVERSE. PURCHASED APRIL 10, 2014. AFTER DRIVING MY NEW HYUNDAI FOR A WEEK OR SO, DECIDED TO WASH IT. MY HABIT IS TO WIPE OUT THE HATCH AND UNDER THE HOOD. UPON OPENING THE HOOD DISCOVERED NO COOLANT IN RESERVOIR. EVIDENT THERE NEVER WAS ANY FROM THE FACTORY. MONTH LATER REPLACED BACK-UP CAMERA. 5 MONTHS LATER SHIFTED TO REVERSE NAVIGATION SYSTEM WENT TOTALLY BLACK. COULDN'T GET SERVICE APPOINTMENT UNTIL WEEK AND HALF LATER. ONE WEEK TO DATE, AFTER NAVIGATION BLACKED-OUT WHILE IN PARK AND NO ONE INSIDE AUTO DRIFTED BACK. VEHICLE WAS DAMAGED. FOUND HYUNDAI SANTA FE CAN START OR STOP IN VARIOUS GEAR INCLUDING REVERSE WHICH IS DANGEROUS. I COULD NEVER FEEL SAFE DRIVING THE AUTO AGAIN. FILED COMPLAINT WITH HYUNDAI MOTOR AMERICA EATING FOR RESOLUTION. *TR

ODI #10661530POWER TRAINCRASH1 INJURY

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS PARKED, IT ROLLED OUT OF PARK POSITION AND ROLLED OVER THE DRIVER. THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO ANOTHER VEHICLE. THE DRIVER SUFFERED BROKEN RIBS AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,500. UPDATED 9/7/2017*CN

ODI #10655245VISIBILITY,STRUCTURE

ABOUT 4 PM ON OCT 6, 2014, I WAS DRIVING SOUTH ON ROUTE 101S TOWARD YARMOUTH, NOVA SCOTIA, CANADA AT MILE MARKER 16. IT IS A 2 LANE RESTRICTED ACCESS HIGHWAY. THERE WERE 2 PEOPLE IN THE FRONT SEATS, ONE PERSON IN THE MIDDLE ROW, PASSENGER SIDE. THE DAY WAS PARTLY SUNNY, MID 60S, LITTLE WIND. MY SUNROOF WAS TILTED OPEN AND THE LINER WAS OPEN HALFWAY TO EXPOSE THE SUN ROOF OPENING. THE SPEED LIMIT ON THE ROAD WAS 100KM/HR, AND THAT WAS MY SPEED. A TRACTOR TRAILER PASSED ME GOING THE OPPOSITE DIRECTION, PROBABLY AT 100 KM/HR OR A LITTLE MORE. JUST AS THE TRUCK DISAPPEARED IN MY BLIND SPOT THERE WAS A HUGE EXPLOSION. IT SOUNDED LIKE A CANON WENT OFF JUST ABOVE ME. I LOOKED UP AND SAW A HUGE HOLE IN THE SUNROOF AND THERE WAS GLASS ALL OVER ME, MY PASSENGERS, AND THE INSIDE OF THE CAR. I IMMEDIATELY SLOWED DOWN AND PULLED OFF TO THE SIDE OF THE ROAD WHEN IT WAS SAFE. I DID NOT HEAR ANYTHING HIT THE CAR, NOR DID WE AND 3 ROYAL CANADIAN MOUNTED POLICE FIND ANY SIGN OF ANYTHING THAT COULD HAVE CAUSED THE DAMAGE AFTER SEARCHING BOTH INSIDE THE CAR AND ALONG THE ROADWAY. ABOUT 60 PERCENT OF THE SUN ROOF WAS GONE, SHATTERED INTO BITS THROUGHOUT THE FRONT, MIDDLE AND EVEN SOME INTO THE BACK OF THE CAR. THE OUTSIDE PART OF THE SUN ROOF THAT WAS STILL ATTACHED WAS ALSO ENTIRELY SHATTERED. I PROCEEDED DIRECTLY TO A HYUNDAI DEALER WHO TOOK PICTURES TO DOCUMENT THE DAMAGE. A WARRANTY REPAIR WAS AUTHORIZED. AFTER INSPECTION AND CLEANING, THE SUN ROOF AND LINER OPERATED CORRECTLY, WITH DAMAGE LIMITED TO THE GLASS PORTION OF THE SUNROOF. NO OTHER ROOF DAMAGE WAS NOTED. MY CONCERNS ARE THAT EVEN THOUGH THIS HAS BEEN REPLACED, COULDN'T IT HAPPEN AGAIN? WHAT IS BEING DONE TO INVESTIGATE AND SOLVE THIS PROBLEM THAT RUNS ACROSS SEVERAL YEARS, MANY MAKES AND MODELS OF CARS? *TR

ODI #10655244VISIBILITY,STRUCTURE

ABOUT 4 PM ON OCT 6, 2014, I WAS DRIVING SOUTH ON ROUTE 101S TOWARD YARMOUTH, NOVA SCOTIA, CANADA AT MILE MARKER 16. IT IS A 2 LANE RESTRICTED ACCESS HIGHWAY. THERE WERE 2 PEOPLE IN THE FRONT SEATS, ONE PERSON IN THE MIDDLE ROW, PASSENGER SIDE. THE DAY WAS PARTLY SUNNY, MID 60S, LITTLE WIND. MY SUNROOF WAS TILTED OPEN AND THE LINER WAS OPEN HALFWAY TO EXPOSE THE SUN ROOF OPENING. THE SPEED LIMIT ON THE ROAD WAS 100KM/HR, AND THAT WAS MY SPEED. A TRACTOR TRAILER PASSED ME GOING THE OPPOSITE DIRECTION, PROBABLY AT 100 KM/HR OR A LITTLE MORE. JUST AS THE TRUCK DISAPPEARED IN MY BLIND SPOT THERE WAS A HUGE EXPLOSION. IT SOUNDED LIKE A CANON WENT OFF JUST ABOVE ME. I LOOKED UP AND SAW A HUGE HOLE IN THE SUNROOF AND THERE WAS GLASS ALL OVER ME, MY PASSENGERS, AND THE INSIDE OF THE CAR. I IMMEDIATELY SLOWED DOWN AND PULLED OFF TO THE SIDE OF THE ROAD WHEN IT WAS SAFE. I DID NOT HEAR ANYTHING HIT THE CAR, NOR DID WE AND 3 ROYAL CANADIAN MOUNTED POLICE FIND ANY SIGN OF ANYTHING THAT COULD HAVE CAUSED THE DAMAGE AFTER SEARCHING BOTH INSIDE THE CAR AND ALONG THE ROADWAY. ABOUT 60 PERCENT OF THE SUN ROOF WAS GONE, SHATTERED INTO BITS THROUGHOUT THE FRONT, MIDDLE AND EVEN SOME INTO THE BACK OF THE CAR. THE OUTSIDE PART OF THE SUN ROOF THAT WAS STILL ATTACHED WAS ALSO ENTIRELY SHATTERED. I PROCEEDED DIRECTLY TO A HYUNDAI DEALER WHO TOOK PICTURES TO DOCUMENT THE DAMAGE. A WARRANTY REPAIR WAS AUTHORIZED. AFTER INSPECTION AND CLEANING, THE SUN ROOF AND LINER OPERATED CORRECTLY, WITH DAMAGE LIMITED TO THE GLASS PORTION OF THE SUNROOF. NO OTHER ROOF DAMAGE WAS NOTED. MY CONCERNS ARE THAT EVEN THOUGH THIS HAS BEEN REPLACED, COULDN'T IT HAPPEN AGAIN? WHAT IS BEING DONE TO INVESTIGATE AND SOLVE THIS PROBLEM THAT RUNS ACROSS SEVERAL YEARS, MANY MAKES AND MODELS OF CARS? *TR

ODI #10654542STEERING

STEERING ISSUE ON HYUNDAI SANTA FE 2014. VEHICLE WANDERS BACK AND FORTH ACROSS DRIVING LANE AT SPEEDS OVER 45 MPH. IT IS IMPOSSIBLE TO HOLD THE VEHICLE ON A STRAIGHT LINE. *TR

ODI #10653824VISIBILITY,STRUCTURE

DRIVING ON HIGHWAY WHEN WITHOUT WARNING THE CLOSED SUNROOF BLEW OUT WITH A LARGE BANG. NO IMPACT WITH ANY OBJECT. DRIVER AND PASSENGER SHOWERED WITH BROKEN GLASS. CAR PURCHASED NEW ONLY TWO MONTHS AGO. *TR

ODI #10640264STEERING,SUSPENSION

WHILE DRIVING ON THE HIGHWAY, STARTING AROUND 55MPH, THE CAR STARTS GETTING WOBBLY ON THE ROAD. IT IS A CONSTANT STRUGGLE WITH THE STEERING WHEEL TO KEEP THE CAR GOING STRAIGHT. IF THERE IS ANY WIND OR DRIVING BY TRUCKS, THE CAR BECOMES EVEN MORE DIFFICULT TO CONTROL. I HAVE SEEN MANY OTHERS HAVING THE SAME ISSUE AND THERE DOES NOT APPEAR TO BE A FIX, HOWEVER DEALER ATTEMPTS SEEM TO EVEN WORSEN THE ISSUE WITH OTHERS, SO I HAVE YET TO ADDRESS THIS WITH THE DEALER. I DO WORRY WHEN MY WIFE DRIVES THE CAR BECAUSE SHE IS NOT USED TO IT, AND HAS ' THROWN' HER INTO THE BREAKDOWN LANE SEVERAL TIMES. I'M HOPING HYUNDAI WILL ACKNOWLEDGE THE ISSUE AND COME UP WITH A VIABLE SOLUTION. *TR

ODI #10637457STEERING

AT HIGHWAY SPEEDS OF AROUND 65+ MPH, THE VEHICLE REQUIRES CONSTANT, BUT VERY SLIGHT, STEERING CORRECTIONS WHERE THE SLIGHTEST LAPSE IN ATTENTION MAY RESULT IN THE VEHICLE LEAVING ITS LANE AND POSSIBLY RESULT IN A CRASH. ODDLY, THIS IS MOST NOTICEABLE ON SMOOTH, STRAIGHT, LEVEL HIGHWAYS WITHOUT WIND OR OTHER VEHICLES NEARBY THAT COULD AFFECT THE TRACKING OF THE VEHICLE. IT SEEMS TO BE AN ALIGNMENT ISSUE (NEG. OR 0 DEG TOE) OR AN ELECTRIC POWER STEERING SYSTEM ISSUE (TORQUE SENSOR TOO COARSE, DRIVE MOTOR TOO AGGRESSIVE, OR IMPROPER GAIN (I.E. SYSTEM RESPONDS TOO LATE TO INPUT, THEN OVER RESPONDS WHEN IT DOES RESPOND))...THOUGH THESE ARE EDUCATED GUESSES. MY FIRST DEALERS REFUSED TO CHECK THE ALIGNMENT BECAUSE THEY "HAVE TO DRIVE THE VEHICLE TO CONFIRM THE ISSUE," AND "THEY ARE NOT ALLOW TO DRIVE OVER 65 MPH." EVEN IF THEY WERE ABLE TO DRIVE ABOVE 65 MPH, THEY WOULD HAVE TO DO IT ON THE RIGHT TYPE OF HIGHWAY AND UNDER THE RIGHT CONDITIONS FOR THE ISSUE TO SHOW ITSELF, AND I DOUBT MANY DEALERS WILL GO THROUGH SUCH AN EFFORT. THIS IS A VERY COMMON COMPLAINT WITH THE 2013 MODELS AND, TO A LESSER DEGREE, WITH THE 2014 MODELS. PLEASE SEE: HTTP://WWW.HYUNDAI-FORUMS.COM/DM-2013-SANTA-FE/152283-2013-SANTA-FE-SPORT-STEERING-ISSUES-33.HTML NOTE THAT MANY PEOPLE WITH SIMILAR COMPLAINTS WERE UNABLE TO RESOLVE THE PROBLEM WITH AN ALIGNMENT (POINTING TO THE EPS HAVING AN ISSUE). THE SAME COMPLAINTS ALSO APPEAR WITH THE HYUNDAI SONATA. *TR

ODI #10629978POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

THIS IS A TRANSMISSION PROBLEM SHIFTING 1-2ND GEAR, AS WE SLOW DOWN TO ENTER OUR GARAGE AND WAIT FOR DOOR TO OPEN, THE CAR LURCHES FORWARD WITH HUGE AMOUNT OF FORCE, ALMOST AS IF WE ARE HIT FROM BEHIND, THEN IT GOES INTO GEAR AND PROCEEDS. HAPPENS ALMOST EVERY DAY NOW. I READ MANY CONSUMER BLOGS SAYING THIS IS AN ISSUE FOR THE SANTA FE MODELS. DEFINITELY A TRANSMISSION ISSUE. *TR

ODI #10628048STEERING,SUSPENSION

CAR WONDERS WHEN TRAVELING ON FREEWAY GOING AT FREEWAY SPEEDS. CORRECTING FOR THIS DARTING FROM SIDE TO SIDE SEEMS SCARY AT THESE SPEEDS. CHANGING THE DRIVING MODE SELECTION ON THE STEERING WHEEL DOESN'T CHANGE THE PROBLEM. I STILL EXPERIENCE THE SAME WONDERING AND DARTING THAT I AM CONSTANTLY TRYING TO CORRECT. THOUGHT IT MIGHT BE TIRES BUT THEY ARE NEW AND NO SIGNS OF UNUSUAL WEAR. ACTS LIKE A WORN BALL JOINT OR TIE ROD OR THE NEED FOR AN ALIGNMENT. *TR

ODI #10627198VISIBILITY

PANORAMIC SUNROOF, THE SECTION OF GLASS THAT OPENS, EXPLODED WHILE DRIVING 70 MPH DOWN THE INTERSTATE. THERE WERE NO CARS WITHIN 1/4 MILE OF ME, AND NO OVERHEAD BRIDGES, SO NOTHING HIT THE ROOF, IT JUST EXPLODED. IN FACT, LOOKING FROM THE EXTERIOR, IT IS CLEAR THAT THE GLASS BLEW OUTWARD, BECAUSE THE PERIMETER OF THE WHOLE IS CONVEX FACING OUTWARD, AND MOST ALL OF THE GLASS, INCLUDING THE WIND GUARD WERE BLOWN ONTO THE HIGHWAY. THE UPHOLSTERY LINER WAS RIPPED AS WELL. SO THANKFUL THAT I WAS BY MYSELF, AND THAT MY 8 YEAR OLD DAUGHTER AND WIFE WERE NOT IN THE CAR. IN MY MIND, THIS IS CLEARLY A MANUFACTURER'S DEFECT. COULD YOU IMAGINE IF A WINDSHIELD WERE TO DO THIS?? YOU NEVER HEAR THAT HAPPENING, SO THEY ARE OBVIOUSLY CUTTING CORNERS ON THESE SUNROOF PANELS. HYUNDAI IS REPAIRING IT FOR FREE, BUT I WILL ALWAYS BE PARANOID ABOUT IT HAPPENING AGAIN. *TR

ODI #10620642POWER TRAIN,VEHICLE SPEED CONTROL

FAILURE TO ACCELERATE FROM A FULL STOP WITH ACCELERATOR PETAL PARTIALLY OR FULLY DEPRESSED. MALFUNCTION OCCURRED THREE TIMES AND PERSISTED EACH TIME FOR BETWEEN ONE AND A HALF MILE ON TWO OCCASIONS AND FOR ONE HALF MILE ON ONE OCCASION. ON JULY 11, 2014 AUTOMOBILE WAS LEFT WITH DEALER FOR WARRANTY REPAIR OF THE MALFUNCTION AND HAS REMAINED THERE AS OF THIS DATE, AUGUST 3, 2014, WITH NO REPAIRS HAVING BEEN DONE. THIS IS A VERY SERIOUS MALFUNCTION AND COULD QUITE EASILY RESULT IN AN ACCIDENT WITH SERIOUS SAFETY CONSEQUENCES. THIS IS A NEW VEHICLE WITH ONLY 1100 MILES ON IT. THE MALFUNCTION HAS OCCURRED RANDOMLY DURING ROUTINE DRIVING FOLLOWED BY A RETURN TO NORMAL OPERATION OF THE VEHICLE AFTER DRIVING THE DISTANCES NOTED ABOVE.. ALL THREE INSTANCES OCCURRED AFTER MAKING A LEFT HAND TURN FROM A FULL STOP. VEHICLE SLOWLY INCREASED SPEED WITHOUT ANY APPROPRIATE RESPONSE FROM ACCELERATOR POSITION. DRIVER HAD PETAL FULLY DEPRESSED IN ONE INSTANCE AND TRIED FLOORING AND PUMPING THE PETAL IN TWO OTHERS WITH NO RESPONSE. *TR

ODI #10595718AIR BAGS,STRUCTURE,WHEELSCRASH1 INJURY

I WAS DRIVING EAST TO AN AVE, BUT ANOTHER DRIVER HIT ME ON THE PASSENGER SIDE. WHEN THE DRIVER HIT MY CAR WE SPINNED HALF WAY. THE PASSENGER SITTING ON THE PASSENGER SIDE GOT HURT ON HER ARM. THE ACCIDENT WAS SORT OF BIG. THE CAR DOOR ON PASSENGER SIDE AND THE DOOR BEHIND THE PASSENGER WAS DENTED IN. GETTING HIT THAT HARD SHOULD HAVE DEPLOYED THE AIRBAG AND THE HYUNDAI EMERGENCY CALLING SYSTEM. HOWEVER NONE OF THEM WERE WORKING WHEN THE CAR WAS HIT. ACCORDING TO HYUNDAI THEY HAVE MORE AIRBAGS THAN ANY OTHER COMPANIES BUT EVEN THOUGH THEY HAVE MORE, THE AIRBAG DIDNT DEPLOY WHICH MADE THE PASSENGERS ARM GET HURT. ALSO THE DRIVERS KNEE GOT HURT EVEN THOUGH THERE WAS A SO CALLED "AIRBAG." HYUNDAI SANTA FE DID NOT DO WHAT IS MEANT FOR ITS SAFETY. *TR

ODI #10584691FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE

I PURCHASED A NEW CAR, ON FEB.1, 2014. THE MALFUNCTION LAMP ON THE DASHBOARD WAS LIGHTED UP IN 1 MONTH. MY CAR WAS REPAIRED FROM MY DEALERSHIP SEVERAL TIMES BUT THE PROBLEMS ARE NOT CLEARED YET. AT LAST, THE VERY SERIOUS PROBLEM WAS HAPPENED ON APR. 19. I STEPPED DOWN FULLY ON THE GAS PEDAL ON THE HIGHWAY, BUT MY CAR WAS NOT CHANGED IN SPEED. THE RPM AND SPEED METER WERE NOT CHANGED WHEN I STEPPED ON THE PEDAL PERFECTLY TO THE END. THE STAFF IN SERVICE CENTER SAID THAT THE PROBLEM CAME FROM THE RIGHT AND LEFT SIDE BOLT OF HIGH-PRESSURE PUMP. THE RIGHT HAND SIDE BOLT HAD COME APART AND LEFT HAND SIDE BOLT WAS LOOSE. THEY DIDN'T KNOW THAT WHY THIS PROBLEM WAS HAPPENED. THAT'S MY ALL SERIOUS STORY! *TR

ODI #10579526STEERING

2014 SANTA FE SPORT AWD - THE CAR WANDERS EXCESSIVELY AT HIGHWAY SPEEDS AND THE PROBLEM BECOMES WORSE AS THE SPEED INCREASES. THE CAR NEEDS CONTINUOUS STEERING CORRECTING JUST TRYING TO TRAVEL IN A STRAIGHT LINE. THE CAR WILL DART FRONT RIGHT TO LEFT AT VARYING DEGREES OF INTENSITY. THE CAR WAS TAKEN TO THE DEALERSHIP WITH LESS THAN 500 MILES TO ADDRESS THIS ISSUE AND THE DEALER CHECKED THE ALIGNMENT BUT FOUND NO ISSUES WITH IT. AS DESCRIBED BY OTHERS, THE CAR BEHAVES AS IF IT HAD WORN OUT BALL JOINTS, HOWEVER IT IS A BRAND NEW VEHICLE. I HAD THOUGHT THAT THIS WAS AN ISOLATED ISSUE WITH MY VEHICLE, BUT AFTER TEST DRIVING ANOTHER SANTA FE SPORT AWD AND READING ONLINE REVIEWS FROM PLACES SUCH AS EDMUNDS.COM AND NUMEROUS OWNER COMMUNITY FORUMS BY SIMPLY SEARCHING "SANTA FE WANDERING", IT APPEARS THAT A VAST NUMBER OF PEOPLE ARE EXPERIENCING THIS TERRIFYING ANOMALY. THIS ISSUE MAKES ME FEEL INCREDIBLY UNSAFE DRIVING ON THE HIGHWAY ESPECIALLY WHEN PASSING TRAFFIC OR NEXT TO OTHER VEHICLES AS THE CAR DOES NOT WANT TO DRIVE IN A STRAIGHT LINE. *JS

ODI #10579617SEAT BELTS

WHEN ATTEMPTING TO ENGAGE DRIVER'S SEATBELT, THE SEATBELT ANCHOR BOLT UNTHREADED/PULLED OUT OF ITS MOUNTING LOCATION ON THE B-PILLAR. IT SEEMS THAT IT WAS NEVER INSTALLED/THREADED COMPLETELY AT THE FACTORY. VEHICLE IS APPROXIMATELY 2-3 WEEKS OLD. *JS

ODI #10574616ENGINE

THE VEHICLE STALLED SO FREQUENTLY, EITHER ON FREE WAY AND LOCAL. *TR

ODI #10574617ENGINE

THE VEHICLE KEPT STALLING ON FREE WAY AND LOCALLY. *TR

ODI #10561808STEERING

TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DRIFTED FROM LEFT TO RIGHT. THE CONTACT INDICATED THAT WHEN DRIVING THE VEHICLE AT HIGHWAY SPEEDS, IT WAS VERY DIFFICULT TO KEEP VEHICLE IN A STRAIGHT LINE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE THE ALIGNMENT WAS ADJUSTED AND THE TIRES WERE CHECKED BUT THE DEFECT PERSISTED. THE MANUFACTURER WAS NOT INFORMED OF THE DEFECT. THE FAILURE MILEAGE WAS 150.

ODI #10561728STEERING,SUSPENSION

DROVE NEW 2014 SANTA FE SPORT 2.0T FOR THE FIRST TIME ON THE HIGHWAY AFTER BUYING IT 3 DAYS EARLIER. THE VEHICLE WOULD NOT MAINTAIN A STRAIGHT PATH WHILE DRIVING AT HIGHWAY SPEED. SF REQUIRED CONTINUOUS CORRECTION AT A VARYING DEGREE. IT IS NOT ONLY THAT THE VEHICLE WONDERS, BUT IT DOES SO MILDLY AND AGGRESSIVELY. THE VEHICLE TENDS TO SWAY AND ROCK ALL WHILE TRYING TO CORRECT FOR THE CONTINUOUS WONDERING. IT'S A VERY ODD SENSATION THAT OCCURS, JUST WHEN YOU THINK YOU MIGHT GO STRAIGHT FOR A BIT THE VEHICLE WILL DART TO ONE SIDE AND IT HAS NO RHYTHM OR REASON. SOMETIMES LEFT SOMETIMES RIGHT AND THE ROAD CROWN PLAYS NO PART IN THE DIRECTION. DEALER ALIGNED ALL 4 WHEELS TWICE. ADDED TOE IN AND CAMBER TO THE REAR. ALSO, REPLACED REAR SPRINGS AND SHOCKS. TURNS OUT ONE OF THE SPRINGS WAS SHORTER THAN THE OTHER BY 1/4" CAUSING THE SUSPENSION TO BE UNBALANCED. THIS REPAIR HELPED FOR SOME OF THE UNEXPLAINED ROCKING BUT NOW THAT IT IS FIXED THE WHOLE STEERING ISSUE HAS BEEN EXACERBATED. I DON'T FEEL SAFE IN THE VEHICLE AND INTEND ON SELLING IT. CURRENTLY, IT HAS 11K MILES. I LOGGED ANOTHER COMPLAINT WITH HYUNDAI CUSTOMER SERVICE TODAY TOO. THE FACT THAT POTENTIAL BUYERS RARELY GET TO DRIVE THE NEW CAR FOR MORE THAN 7-10 MILES AND AT SPEEDS RARELY ABOVE CITY IS A DISSERVICE. IF HYUNDAI KNOWS THIS PROBLEM EXISTS AND GOVERNMENT OVERSIGHT KNOWS, THAN IT IS DECEITFUL AND DISHONEST. LASTLY, THIS VEHICLE BEHAVES IN THE SAME MANNER AS ONE WITH WORN OUT BALL JOINTS THAT WOULD NOT PASS A STATE SAFETY INSPECTION. YET THESE SANTA FES ARE STILL BEING SOLD. IT'S A WOLF IN SHEEP'S CLOTHING. BUYER BEWARE! *TR

CriticalTIMING CHAIN issue detected

Valve and piston damage — timing chain/belt failure causes immediate catastrophic engine damage at any speed

HighFUEL PUMP issue detected

Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways

HighABS issue detected

Loss of brake assist and ABS in emergency — can significantly extend stopping distances

Annual complaints and reliability score for HYUNDAI Santa Fe Sport — recall years marked in red
0346805010020172014201620182020202220242026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 491 total NHTSA complaints filed over 13 years, with the worst year being 2020 (68 complaints).

The amber reliability line shows an improving trend — scores have risen from the earlier years toward 20/100 more recently, suggesting the most serious issues are older and may have been addressed through repairs or recalls.

The red dashed line marks recall issuance — the first recall came 3 years after owners began filing complaints, a lag that indicates the manufacturer was slow to formally acknowledge these problems.

Red dots on the amber line flag 9 years (2014, 2016, 2017, 2018, 2019, 2021, 2022, 2023, 2024) where complaints included crash events — these are the highest-severity incidents in the dataset.

ACTIVEEXTENDED WARRANTYTT037 / SC158
Hyundai/Kia Theta II Engine Extended Warranty
Engine – Theta II 2.0T / 2.4L GDI (Long Block)
COVERAGE:10 years / 120,000 miles from original sale date

Theta II 2.0T and 2.4L GDI engines suffer from connecting rod bearing failure due to insufficient lubrication, causing a knocking noise and potential engine seizure. Hyundai and Kia extended the powertrain warranty on affected vehicles to 10 years / 120,000 miles following NHTSA investigations and class action lawsuits. Owners should also install the Engine Knock Sensor Detection System (KSDS) software update.

HOW TO CLAIM: Visit any authorized Hyundai or Kia dealer. Request the KSDS software update (free) and verify your VIN qualifies for the extended engine warranty under Technical Service Campaign TT037 (Hyundai) or SC158 (Kia). If you previously paid out-of-pocket for an engine replacement, you may be eligible for reimbursement.

Coverage eligibility depends on your VIN, original sale date, and current mileage. Always verify with an authorized dealer or manufacturer customer service — programs may have been updated since this database was compiled.

Details & Analysis
Financial
$49,614
~$827/mo over 5 yrs
$0.3/mi
cost per mile
Fuel
$10,000
Insurance (est.)
$7,500
Maintenance
$21,000
Repair Risk Buffer
$6,000
Depreciation
$5,114

Estimated 5-year cost of ownership: $49,614 (~$827/mo). Repair risk buffer is standard due to vehicle risk profile.

3 open recalls (unverified repair status)−$1,500
1 recall over 2 years old — likely uncompleted−$400
Total recommended deduction−$1,900
1 critical inspection item must be resolved before purchase. Do not skip these checks.
CRITICAL
Inspect engine bay for heat damage, melted wiring, and fire suppressor residue
This model has a high fire risk signal from recalls or complaints. Look for signs of prior heat events near the engine or battery.
HIGH
Inspect for timing chain issue detected — ask for repair records
Valve and piston damage — timing chain/belt failure causes immediate catastrophic engine damage at any speed
HIGH
Inspect for fuel pump issue detected — ask for repair records
Engine stalling at speed — fuel delivery failure can cause sudden loss of power in traffic or on highways
HIGH
Inspect for abs issue detected — ask for repair records
Loss of brake assist and ABS in emergency — can significantly extend stopping distances
HIGH
Verify recall LATCHES/LOCKS/LINKAGES:HOOD:LATCH has been repaired
Recall on record for: Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected ve
HIGH
Verify recall TIRES:SIDEWALL has been repaired
Recall on record for: Hyundai is recalling certain model year 2014 Santa Fe vehicles manufactured November 5, 2013, through November 15, 2013,
HIGH
Verify recall SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE has been repaired
Recall on record for: Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent,
MEDIUM
Test drive and inspect: ENGINE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: SERVICE BRAKES
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.
5%
18-month
10%
2-year
Low Probability
Cumulative 2-year risk: 10%

5% baseline recall probability — no strong indicators of an imminent recall.

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions
Full Coverage
$1,380–$1,750/yr
~$115–$146/mo
Liability Only
$530–$680/yr
~$44–$57/mo
Category: MainstreamHigh surcharge risk
12-year-old vehicle: −18% (depreciated ACV lowers full-coverage cost)

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

HYUNDAI has been fined $131M+ by NHTSA. Most recently in 2022: Failure to promptly recall vehicles with engine fire risk.

2020$81MFailure to recall vehicles with Theta II engine defect in a timely manner
2022$50MFailure to promptly recall vehicles with engine fire risk

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Vehicle Identity

VIN5XYZT3LB7EG224879
Model Year2014
MakeHYUNDAI
ModelSanta Fe Sport
TrimGL
SeriesWagon body style
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)

Body & Configuration

Body StyleSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Doors4
Drive Type4x2
Fuel TypeGasoline

Engine

Displacement (L)2.4

Manufacturer

ManufacturerKIA GEORGIA, INC
Assembly CountryUNITED STATES (USA)

VIN Structure

WMI (Chars 1–3)5XY
Check Digit (Char 9)7
Model Year Code (Char 10)E
Plant Code (Char 11)G
Sequence (Chars 12–17)224879

Safety Data

NHTSA Recall Count3
NHTSA Complaint Count491
5
1
X
2
Y
3
Z
4
T
5
3
6
L
7
B
8
7
9
E
10
G
11
2
12
2
13
4
14
8
15
7
16
9
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
5
World Manufacturer
Country & region of manufacture
Position 1
X
Manufacturer
Specific manufacturer identifier
Position 2
Y
Vehicle Type
Division or vehicle type
Position 3
ZT3LB
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
7
Check Digit
Mathematical validation character
Position 9
E
Model Year
Year of manufacture
Position 10
G
Assembly Plant
Where the vehicle was assembled
Position 11
224879
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
United States
From VIN position 1 (5)
Model Year Character
"E" → 2014
Could also be 1984
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 5/28/2026, 8:27:00 AM.