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VIN REPORT

5XYP6DHC9LG0432982020 KIA TellurideS

Risk Score
26
MODERATE RISK
out of 100
6 Found
6 campaigns
692
Reported to NHTSA
Not Tested
See iihs.org/ratings
6 yrs
Made in UNITED STATES (USA)
F
Score: 38/100
Verdict & Risk Assessment
📄

Executive Summary

2020 KIA Telluride was analyzed across NHTSA recalls, owner complaints, crash test data, and public auction records. There are 6 open recalls on record — these are safety-critical and should be addressed immediately. Owner complaints include 1 reported death and 10 injuries — an extremely serious pattern that warrants further investigation.

  • 6 open recalls including safety-critical systems (Fire risk — park outdoors recall)
  • 1 death reported in owner complaints — a serious red flag
  • 8 complaints involved a crash — unusually high incident rate
  • Critical fire risk — 7 complaint(s) involved a fire
  • Electrical is flagged in both recalls and owner complaints — double-confirmed failure pattern
  • High lemon law risk indicators — multiple safety-critical recall and complaint patterns present
26/100
Moderate Risk
2 moderate risk signals detected. Negotiate accordingly and verify service history.
LOWMODERATEHIGHCRITICAL
Contributing Risk Factors — 2 detected
Critical fire risk signals in complaint data
+14
6 model-wide recalls on record
+12
Critical Alerts

No auction records available. Title brand status could not be verified — request title history from seller or state DMV.

Vehicle
Make
KIA
Model
Telluride
Year
2020
Trim / Series
S
Body Style
Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle Type
MULTIPURPOSE PASSENGER VEHICLE (MPV)
Drive Type
4WD/4-Wheel Drive/4x4
Fuel Type
Gasoline
Engine
6-cyl 3.8L 291 hp
Transmission
Automatic
Manufacturer
KIA GEORGIA, INC
Assembly
GEORGIA, UNITED STATES (USA)
GVWR
Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
Base MSRP
$33,990
Safety
F
Score: 38/100
Crash Test Rating20/40
Recall Safety12/30
Complaint History6/30
60/100High
  • Fire risk — park outdoors recall
84/100
Comprehensive
15 of 20 safety features detected
Critical
  • 7 complaint(s) involved a fire
  • 2 recall(s) involve fire or ignition risk
High
  • 2 recalls on same component: Exterior/Other
  • 2 recalls on same component: Electrical
  • 1 death(s) reported in complaints
  • 10 injuries reported in complaints

Lemon law eligibility depends on state law, number of repair attempts, and days out of service. Consult an attorney for actual eligibility.

The same components appear in both official NHTSA recalls and owner-filed complaints — a double-confirmed failure signal.

Electrical
2 recalls206 complaints
Engine/Powertrain
1 recall155 complaints
Safety Systems
1 recall7 complaints
Exterior/Other
2 recalls3 complaints
Forward Collision WarningStandard
Automatic Emergency BrakingStandard
Pedestrian AEBStandard
Rear AEB?Unknown
Lane Departure WarningStandard
Lane Keep AssistStandard
Lane Centering Assist?Unknown
Blind Spot MonitoringStandard
Rear Cross Traffic AlertStandard
Adaptive Cruise ControlStandard
Adaptive Headlights?Unknown
Auto High BeamStandard
Parking Assist?Unknown
Backup CameraStandard
Electronic Stability ControlStandard
Tire Pressure Monitoring?Direct
Event Data Recorder?Unknown
Crash NotificationStandard
Dynamic Brake SupportStandard
Keyless IgnitionStandard
Recalls
38/100
Monitor Deferred Risk
7 component(s) approaching service intervals within the next 20,000 miles. Factor routine maintenance costs into your ownership budget.
No odometer data on record. Mileage is estimated at ~72,000 mi based on average annual driving. Items marked EST. OVERDUE may already be due — verify service history with the seller. Items marked OVERDUE are confirmed past-due based on vehicle age alone.
MONITORCriticalTiming Chain Tensioner
Service interval: 120,000 mi · Est. ~72,000 mi (no odometer on record)
Schedule Timing Chain Tensioner service before 120,000 mi
Worn chain tensioners cause timing chain skip or snap — common on GM 5.3L/6.2L, Ford EcoBoost, VW/Audi EA888, BMW N47/N63. Listen for cold-start rattles.
MONITORCriticalWater Pump
Service interval: 100,000 mi · Est. ~72,000 mi (no odometer on record)
Schedule Water Pump service before 100,000 mi
Water pump failure causes rapid overheating. If the engine overheats even once, head gasket damage is likely — turning a $400 part into a $3,000+ repair.
EST. OVERDUEHighTransmission Fluid / Service
Service interval: 5 yr · Vehicle age: 6 yr · Past due by age
Service Transmission Fluid / Service immediately — already past the 60,000 mi / 5 yr interval
Degraded transmission fluid destroys clutch packs and solenoids. CVT transmissions are especially sensitive — neglected fluid can result in a $4,000–$8,000 replacement.
EST. OVERDUEHighDifferential / Transfer Case Fluid
Service interval: 4 yr · Vehicle age: 6 yr · Past due by age
Service Differential / Transfer Case Fluid immediately — already past the 50,000 mi / 4 yr interval
On 4WD/AWD vehicles, neglected differential or transfer case fluid causes metal-on-metal wear. Replacement costs $1,500–$4,000.
EST. OVERDUEHighCoolant Flush
Service interval: 5 yr · Vehicle age: 6 yr · Past due by age
Service Coolant Flush immediately — already past the 100,000 mi / 5 yr interval
Degraded coolant loses corrosion inhibitors and attacks aluminum engine components. Can cause head gasket failure and water pump corrosion.
MONITORModerateSpark Plugs (iridium/platinum)
Service interval: 100,000 mi · Est. ~72,000 mi (no odometer on record)
Schedule Spark Plugs (iridium/platinum) service before 100,000 mi
Worn spark plugs cause misfires that can foul and crack catalytic converters. A $150 tune-up can prevent a $1,200 catalytic converter replacement.
MONITORModerateFuel Injectors
Service interval: 120,000 mi · Est. ~72,000 mi (no odometer on record)
Schedule Fuel Injectors service before 120,000 mi
Dirty or failing injectors cause rough idle, reduced fuel economy, and increased emissions. Cleaning costs $100–$200; replacement $800–$1,600.
66 RECALLS

NHTSA VIN-specific recall lookup returned no data for this VIN. The 6 recalls below are model-wide and may or may not apply to this exact vehicle depending on production date. Verify at nhtsa.gov/recalls.

Estimated Repair Completion (Statistical)

Average repair completion across 6 recalls is ~67%. Always ask the seller for dealer service records confirming each repair.

67%
avg repaired

Statistical model based on recall age, component type, and manufacturer. Not a repair confirmation. Demand dealer service records.

KIA Recall Completion Rate — Industry Context
86%Fair

KIA completes recalls at a fair rate (86%). If this vehicle has open recalls, follow up with a dealer — average remedy time is ~20 months.

Avg time to remedy open recall: ~20 months · Source: NHTSA Recall Completion Rate Reports

Avg Fix Time
20mo
#19V594000
Invalid Date

SEAT BELTS:REAR/OTHER

SummaryKia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Read full details...
ConsequenceIf a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Est. Repair Completion~63%

~37% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#20V436000
Invalid Date

ELECTRICAL SYSTEM:WIRING

SummaryKia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Read full details...
ConsequenceInoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Est. Repair Completion~69%

~31% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#22V626000
Invalid Date

TRAILER HITCHES

SummaryKia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Read full details...
ConsequenceA fire while parked or driving can increase the risk of injury.
Est. Repair Completion~72%

~28% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#24V148000
Invalid Date

EXTERIOR LIGHTING:HEADLIGHTS

SummaryKia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
Read full details...
ConsequenceInoperable high beam headlights may reduce visibility, increasing the risk of a crash.
Est. Repair Completion~70%

~30% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#24V214000
Invalid Date

POWER TRAIN:DRIVELINE:DRIVESHAFT

SummaryKia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Read full details...
ConsequenceA vehicle roll away increases the risk of a crash or injury.
Est. Repair Completion~70%

~30% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

#24V407000
May 2024

SEATS:FRONT ASSEMBLY:POWER ADJUST

SummaryKia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Read full details...
ConsequenceA fire increases the risk of injury.
Est. Repair Completion~59%

~41% chance this recall was never fixed

Moderate Risk

Source: NHTSA statistical model by recall age & component type

SEATS:FRONT ASSEMBLY:POWER ADJUST
1.9yr open
05/06/2024
6 total campaigns
Safety SystemsExterior/OtherElectricalEngine/Powertrain
5
Part Replacements
1
Software/OTA Updates
0
Buyback/Refund
0
High-Effort Repairs
RECALL DIDN'T FIX IT

64% of complaints about "SEATS:FRONT ASSEMBLY:POWER ADJUST" were filed AFTER recall campaign 24V407000 (2024-05-06) — the recall remedy may not have fully resolved the issue.

SEATS:FRONT ASSEMBLY:POWER ADJUST
64% post-recall
Recall: 2024-05-0626 before · 46 after#24V407000

Continuing complaints after a recall may indicate an inadequate fix, a new failure mode, or that many vehicles never had the recall performed. Verify recall completion status directly with NHTSA.

5.2yr
Lag from first complaint to recall
First complaint: 2019-03-02 · Recall issued: 2024-05-06

First complaint was filed 5.2 years before the recall was issued — manufacturer was aware of this issue for years before acting.

1 in 100

1 death reported across 692 complaints — a rate of 1 in 692 complaints involving a fatality.

Complaints
Electrical
2 crash206
Engine/Powertrain
1 crash2 inj155
Visibility
1 inj149
Other
3 crash4 inj94
Body/Structure
44
Suspension/Wheels
23
Brakes
1 crash10
Safety Systems
1 crash1 inj7
2019
73
2020
71
2021
52
2022
50
2023
151
2024
122
2025
126
2026
47
24% trend in recent years (increasing complaints)
Stable +17%
259
Last 24 months
222
Prior 24 months
Engine stalling45
Fire/smoke25
Electrical failure17
Transmission slip3
Sudden acceleration1
Conditions Reported
Highway/high-speed (106)Rain/wet (36)Startup (27)Parking/low-speed (24)Cold weather (11)
692HIGH VOLUME
7
Fires
8
Crashes
1
Death
10
Injuries
ODI #11730157POWER TRAIN,FUEL/PROPULSION SYSTEM

While driving on a highway at approximately 50 mph, the vehicle suddenly lost acceleration without warning and was unable to exceed approximately 10–15 mph. This created a dangerous situation requiring immediate maneuvering across multiple lanes of traffic to reach safety. At the time of the incident, the check engine light was illuminated. Diagnostic trouble codes P0191, P2177, and P2179 were later identified, indicating fuel pressure irregularities and air/fuel imbalance. The vehicle was inspected by a dealership, which diagnosed a purge valve vacuum leak and faulty high-pressure fuel system components. The repair required replacement of the purge valve and high-pressure fuel system components. The failure involved components within the fuel/propulsion system and engine systems, which are controlled in part by the electronic control module (ECM). This resulted in a sudden and unexpected loss of propulsion while driving at highway speed. Prior to the incident, there were issues with refueling, including difficulty filling the fuel tank when near empty, indicating a potential developing issue within the fuel system. This condition created a significant safety risk due to the sudden and unexpected loss of vehicle speed in active highway traffic, increasing the risk of collision.

ODI #11730240ENGINE

The contact owns a 2020 Kia Telluride. The contact stated that while driving at 60 MPH, the vehicle stalled and lost automotive power. There was no warning light illuminated. The vehicle was unable to restart and was towed to the dealer, where it was diagnosed with battery and starter failure. The contact was informed that the starter and the battery needed to be replaced. After the replacement of the starter and the battery, the contact was informed by the dealer that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact stated that the vehicle was unsafe to drive. The approximate failure mileage was 91,300.

ODI #11730293VISIBILITY/WIPER

Windshield spontaneously cracked. I know it was spontaneous because the car was parked and I was near it for the full hour, nothing hit the windshield and when I got back in the car the windshield was cracked.

ODI #11729295UNKNOWN OR OTHER

The sunroof mechanism in the vehicle jammed and broke out of the track. When my wife drove the vehicle in the interstate the sunroof began to vibrate and move around. She was afraid the glass was about to fly out and possibly hit a vehicle behind her. She had to reduce her speed excessively and my daughter had to hold on to the sunroof all the way home. The vehicle is well maintained with approx 50.000 miles. The warranty is out and I am being told that KIA will not cover the repairs. I am still trying to get customer affairs to approve a fully covered repair at no cost but it seems the are not being co operative so far.

ODI #11729005ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2020 Kia Telluride. The contact stated that while driving at various speeds, the vehicle lost automotive power with the check engine and other unknown warning lights illuminated. Additionally, the vehicle stalled several times and with several unknown warnings illuminated. The contact stated that a friend had checked the vehicle and stated that there was no oil inside the engine. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that while driving at an undisclosed speed, the vehicle started to lose automotive power with several unknown warning lights flashing on the instrument cluster. The dealer was contacted; however, the vehicle was not diagnosed of repaired. The manufacturer was not informed of the failure. The failure mileage was 73,000.

ODI #11728915UNKNOWN OR OTHER

Opened the sunroof. Used the automatic switch to close it. The sunroof jammed and would not close. It is popped up in the back. A piece on the left track broke off. The dealership wants over $6000 to repair the sunroof.

ODI #11728510EXTERIOR LIGHTING

The contact owns a 2020 Kia Telluride. The contact stated that while driving at various speeds, the high beam headlights failed to illuminate as intended, and the vehicle shuddered before losing automotive power. No warning light was illuminated. In addition, the contact stated that the warning lights failed to illuminate as designed when the engine oil level was low. The vehicle was taken to a local Auto Zone, where the relay and high beam headlights were replaced; however, the failure reoccurred. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not yet repaired. Upon further investigation, the contact associated the failure with NHTSA Campaign: 24V148000 (Exterior Lighting); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was unavailable.

ODI #11727289UNKNOWN OR OTHER

I am the original owner of a 2020 Kia Telluride. The white paint on the car is coming off in huge pieces all over the front. The primer is still attached to the metal. Huge chunks are coming off as we drive it. We have spoke to the dealership and Kia corporate as well and they do not care because it is out of the 3 year warranty. We had a paint shop inspect it and get an estimate for it to be fixed and they have told us this is a paint manufacturer defect clearly considering the primer is noticeably on the metal still. The vehicle has never been in any type of accident ever.

ODI #11727142POWER TRAIN

My transmission failed at 95k miles and was available for inspection at a fee. My safety was at risk since my car was jerking on the highway and I had to quickly pull over while the car slowed down in a fast and high trafficked area. The problem has been an ongoing issue especially in 2020 models from social media and the dealership. The vehicle was inspected by the Kia dealership. The engine light did not come on until the car showed immediate signs of issues.

ODI #11724560POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

Description of Defect: My 2020 Kia Telluride experienced catastrophic engine failure and excessive oil consumption, which is a known issue for this model year (to the point that I had to sell it just 1 year after I bought it). The vehicle consumes oil at an alarming rate without any dashboard warning lights, or low oil pressure indicators, leading to sudden loss of engine power and potential stalling while in motion. This failure occurred at 93,200 miles, well before the expected service life of the powertrain. Safety Risk: Sudden engine stalling or power loss while driving at highway speeds creates an immediate risk of rear-end collisions and leaves the driver without power steering or braking assistance. The lack of any 'Check Engine' or 'Low Oil' light prior to the mechanical crisis meant there was zero opportunity to safely maneuver off the road before the vehicle became disabled. Furthermore, excessive oil consumption in this engine type has been linked to potential fire risks under the hood. Failure/Incident Details: Despite following all manufacturer-recommended maintenance, the vehicle suffered a major [Engine/Transmission] failure. Kia America has acknowledged the failure but refuses to provide transparency or assistance, despite Technical Service Bulletins (TSB SA428 and TSB 089) existing for these exact powertrain issues. This represents a significant safety defect that puts my family and other drivers at risk.

ODI #11724744STRUCTURE

the paint, it is flaking and rusting underneath. yes it is avail for inspection the paint flakes off in sheets while driving down the road it has been seen by the local dealership i first started noticing it when i was washing the vehicle.

ODI #11724782ENGINE

I have been having issues with excessive oil consumption . No warning signs or notifications . Also had an issue with my car stopping in the middle of the road which could have been related to the above problem per my mechanic.

ODI #11724007STRUCTURE

Peal white paint peeling off in large patches started above the windshield, not the hood.

ODI #11723762POWER TRAIN,ENGINE

The engine is stalling, knocking and the check engine light will occasionally come on. You can smell carbon monoxide and hot oil. We are having to add a quart of oil weekly.

ODI #11723787UNKNOWN OR OTHER

Vehicle began shifting really hard and the rpm meter started going way up and down really fast. The check engine light also came on. It caused difficulties with control of the vehicle. Vehicle was parked and taken to a mechanic so said the issue was the torque converter and that it needs a new transmission.

ODI #11723555POWER TRAIN,UNKNOWN OR OTHER,ENGINE

My 2020 Kia Telluride EX experienced a sudden engine shutoff / loss of motive power while driving in traffic. The vehicle stopped in the roadway, would not immediately restart, and restarted later after sitting. This was not normal stop/start operation, the car shut down. No low-oil warning appeared before the event. I am also aware of multiple similar owner reports online describing high oil consumption, stalling, and lack of warning in 2020 Tellurides, but this complaint is based on my own direct experience and concern. It was scary and life threatening!

ODI #11722876FUEL/PROPULSION SYSTEM

the car burns through oil at an absurd rate- no warning and then shakes when coming to a stop, then completely stalls and shuts off at stop lights and stop signs. I was stuck in an intersection with my two kids in the car. the car stinks of gasoline and does not seem right. Kia dealership claimed to have fixed the oil issue for over $350 and yet I still have to get frequent oil changes and top offs. NOT safe! I have read countless tings about this happening to Tellurides- especially 2020 and 2021s... my engine is probably ruined and Kia is doing nothing!

ODI #11721936ENGINE

2020 KIA Telluride failed oil consumption test. Available for inspection upon request. A vehicle running on no oil will cause an engine to seize putting myself and others at risk. Confirmed problem by KIA. I have documentation of 3 oil consumption tests performed on my 2020 KIA Telluride at the dealership. Inspected at dealership by service department. No warning light to indicate low oil or to check engine. Stuttering and stalling of vehicle at stops caused me to bring in the car to KIA.

ODI #11722085STRUCTURE

Paint failure and delamination on a 2021 Kia Telluride with Snow White Pearl (SWP) paint. The paint on the roof above the windshield and the hood has begun peeling in sheets, exposing the underlying layer. The vehicle has not been in any accidents and has never been repainted. The paint failure appears to be a manufacturing defect involving the adhesion of the factory paint. The issue began around year 4–5 of ownership at approximately 60,000 miles. The affected areas continue to expand as the paint separates from the vehicle surface. The vehicle is available for inspection. A dealership inspection appointment has been scheduled. This appears consistent with other reported cases of paint delamination on Kia vehicles with Snow White Pearl paint.

ODI #11721753ENGINE

Engine has a Pcv valve issue that causes oil to leak from seals and burnt through the pistons causing loss of oil, engine damage and possible engine failure while driving. This could cause vehicle to lock up and possible cause an accident especially at freeway speeds. There is no low oil indicator or check engine light that comes on to let driver know that the oil is low

ODI #11720893STRUCTURE

The satin window trim at the bottom the passenger and driver windows have come loose due to poor adhesive. The heat softened the glue over time and metal satin trim fell off in the middle of the expressway and the other 3 bottom trims have gotten loose due to the bad / wrong glue used to adhere them. The new model have this recall, but this issue is happening also to the 2020 SX trim. The issue is the trim is metal and it gets hot in the sun and the heat softens the glue which then over time the metal starts to separate from the plastic trim housing and fall off while driving which a can cause an accident / injury.

ODI #11719605POWER TRAIN,ENGINE

Engine oil is disappearing in my 2020 Kia Telluride. This has been occurring for an extended period of time ( Since 2020) Early on, I was not driving frequently and did not immediately recognize the severity of the issue. However, about a year ago, when my work required significantly more driving, I began noticing that a large amount of oil was missing between checks, at times approximately half of the engine’s oil capacity. I initially suspected the plastic oil filter housing, which can crack or leak if it is over torqued during oil changes. To address that potential issue, I purchased an aluminum oil filter housing and had it installed. While that repair resolved one concern, it did not stop the ongoing oil loss. At times, when I check the dipstick, there is little to no oil registering, indicating the engine is operating on residual oil. When I remove the oil filler cap, smoke is visible coming from the opening. There are no signs of external leakage, no oil on the ground, and no oil leaking under the engine. This strongly suggests the engine is consuming oil internally. This is a serious safety concern. If the oil level drops unexpectedly while driving, the engine can suffer sudden damage, lose power, stall, or fail without warning. Because I regularly travel for work between Florida and Georgia, including highway driving, I now carry bottles of oil in the vehicle and feel compelled to monitor and top off oil frequently out of concern that the engine could fail or stall while driving, potentially leading to a crash, injury, or loss of life. Based on my research, I understand I am not the only Kia Telluride owner experiencing this type of abnormal oil consumption or unexplained oil loss.

ODI #11719166ENGINE

EXCESS OIL CONSUMPTION

ODI #11718951ENGINE

Oil consumption is excessive causing the vehicle to stall out, exhaust smoke and loose power. Upon several recommendations from the service shop, money has been dumped into repairs that has not resolved the issue. Now, I am adding oil every other week with no oil leaks. I am afraid I will keep dumping unnecessary money into this issue; however, I am more concerned I may eventually stall out on the interstate, highway, or unsafe area.

ODI #11718545ENGINE

Car is burning over 2 quarts of oil every 1000 miles with no leaks, stalls at stop signs and lights. Engine needs to be recalled. No warning lights.

ODI #11718013ENGINE

Cars burns over a quart of oil every 1000 miles. No oil light comes on on ever.

ODI #11717327POWER TRAIN,ENGINE

I am the original owner of a 2020 Kia Telluride with 48,409 miles. My wife purchased it new. It has never been sold or transferred. It is fully covered under Kia's 10-year/100,000-mile Powertrain Warranty. What component failed and is it available for inspection? The engine is consuming excessive oil due to failed internal components—likely the piston rings. This has fouled the spark plugs and caused active misfires on cylinders 1,3,4,5. Codes: P0300, P0301, P0303, P0304, P0305. Kia acknowledges this defect in TSB ENG222, which defines consumption over 1 quart per 1,000 miles as abnormal. The failed components remain in the vehicle and are available for inspection. Has the problem been confirmed by a dealer? Yes. [Dealer Name] confirmed the misfire codes and excessive oil consumption. Despite being original owners with an active warranty, they refused to cover the repair. The advisor said they "only cover internal engine parts"—which is exactly what is broken. We were sent home with a flashing check engine light. Has it been inspected by manufacturer or others? No. Only the dealership. Kia Corporate has not inspected it. How was safety put at risk? A solid check engine light means active misfire and risk of sudden engine stall or seizure. Other Telluride owners report complete power loss on highways and intersections—no acceleration, no power steering, no power brakes. My wife and children drive this car. I fear for their safety every time they start the engine. Were there warning symptoms? Yes. Two weeks before the check engine light appeared, I noticed a slight shudder during acceleration that gradually worsened. The light came on solid, then began flashing within days. No oil light appeared. No other warnings. Kia advertised a 10-year/100,000-mile warranty. At 48,409 miles, they denied coverage for a known, documented defect. That is not a warranty. Not true. I request an investigation into the 2020 Telluride 3.8L engine. Thank you

ODI #11717072ENGINE

At approximately 94,000 miles, my 2020 Kia Telluride EX experienced a significant internal engine failure. The vehicle was properly maintained in accordance with the manufacturer’s recommended service schedule, including regular oil changes. A professional inspection required engine teardown. During inspection, the piston for Cylinder 6 was removed. The oil control ring was found to be stuck and would not move, with excessive carbon buildup present on the piston rings and piston crown. The cylinder walls and piston side skirts showed excessive scoring. According to the inspection findings, excessive carbon buildup caused the piston oil control rings to become stuck, allowing oil to bypass and resulting in damage to the cylinder walls. The inspector determined that the required repair is full engine replacement. This failure was not caused by misuse, neglect, or lack of maintenance. The vehicle has been inoperable and in the repair shop since approximately August 2025. An internal engine failure of this nature occurring under normal operating conditions raises concerns regarding engine durability and potential manufacturing or design defects that may affect other vehicles with the same engine configuration. Multiple owners of 2020 Kia Telluride vehicles have independently reported similar symptoms of excessive oil consumption, internal engine failures, and the need for major engine repairs or replacements at comparable mileages, some documented in NHTSA complaint records and owner forums. I am submitting this complaint to document a potential engine defect and to support investigation into similar failures.

ODI #11717105UNKNOWN OR OTHER

My 2020 Kia telluride is Snow White Pearl. A few years ago the area above the windshield and below the sunroof started to chip off. When having recalls serviced I ask what Kia was going about the defective paint. I was told?”nothing”. I have research this issue several times online and it seems that the issue is prevalent in Snow White Pearl Kia vehicles. I was told by the service manager that the paint warranty was 3years and mine was expired. I was again at the Kia dealership today and when I got my trade in value they took off $2000 for the chipping paint and then had the nerve to tell me that it was covered under the corrosion warranty which is 60 month/ 100,000 miles. Although I only have 54000 miles on it, it is over the 60 months now. I am sure it was under the 60 months when I inquired about it, but the service manager neglected to inform me of this coverage. As I drive down the road I can see paint flakes flying off my car in the rear view mirror.

ODI #11716176POWER TRAIN

The check engine light is on and reading code P07104. The vehicle has been diagnosed and it was found the torque converter is slipping and the technician recommends replacing the transmission. The anti-freeze has been low over the past 30 days and must be leaking internally. I have had to add anti-freeze twice during that time.

ODI #11715800ENGINE

The vehicle is experiencing excessive oil consumption between oil changes, requiring frequent oil top-offs well before the manufacturer’s recommended service interval. No external oil leaks were identified when the vehicle had approximately 91,000 miles. At approximately 118,000 miles, the issue was identified during normal operation and routine maintenance, at which time potential engine-related concerns were noted. Excessive oil consumption raises concern for internal engine wear and the risk of sudden engine failure while driving, which could create a safety hazard. The vehicle has been taken to an authorized Kia dealership and is currently undergoing diagnostic evaluation, including oil consumption testing. At this time, the cause has not been fully determined. No warning lights were present prior to discovering the low oil level.

ODI #11716068ELECTRICAL SYSTEM,SEATSFIRE

Vehicle fire causing a total loss to vehicle and home

ODI #11715134ENGINE

For some time, I was noticing that my 2020 Kia Telluride was consuming excessive amounts of motor oil - at least one quart per 1000 miles. I have had my car serviced regularly by a certified reputable mechanic and scheduled oil changes and other required service every 5000 miles. At around 69,100 miles the check engine light appeared and I immediately took the car in for service. I was advised that the spark plugs and valves were heavily carbon fouled. The spark plugs needed changing and the valves needed cleaning. It was also necessary to replace the coils. Total repair bill was $2008.84. I was advised by my mechanic that excessive oil consumption is a problem with KIA automobiles and after researching the issue myself, found this to be the case. Some engine design issues, most likely with oil leaking past the pistons into the combustion chambers, causing fouling. I have learned that ultimately, the pistons and valves will become fouled again, the engine warning light will reappear and possibly, the engine will break down - hopefully, not in a distant place without knowledgable service. The new car warranty for my KIA was 100,000 miles but since I bought it used (I am the second owner) the warranty was reduced to 60,000 miles. I filed a complaint with KIA Motors and asked that they simply extend my warranty to 100,000 miles but since there is no pending recalls for this problem, my request was denied.

ODI #11713324VISIBILITY/WIPER

1. What component or system failed or malfunctioned? The windshield wiper system failed. The design of the cowl area (under the hood) allows snow and sleet to accumulate and become compacted. This creates a physical obstruction that prevents the wiper linkage from moving, leading to total wiper failure. • Availability: The system is available for inspection upon request. 2. How was safety put at risk? Safety was compromised due to a sudden loss of visibility during inclement weather. The inability to clear snow and sleet from the windshield while driving created a blind operating environment, significantly increasing the risk of a crash or striking an unseen hazard. 3. Has the problem been confirmed by a dealer or independent service center? No. The problem has not yet been reproduced or confirmed by a dealership or independent service center. 4. Has the vehicle been inspected by the manufacturer, police, or insurance? No. The vehicle and its components have not been inspected by the manufacturer, police, or insurance representatives at this time. 5. Were there any warning lamps or symptoms prior to the failure? No. There were no warning lamps, error messages, or symptoms prior to the failure. The wipers stopped functioning only once the snow had compacted sufficiently under the hood to block the mechanism.

ODI #11713437UNKNOWN OR OTHER

Paint is peeling off my pearl white Kia telluride

ODI #11712406ENGINE

Issue: Oil consumption/ low oil pressure indicator or check engine light did not go on. Was driving kids to school and on my way home I heard a loud rattling sound. Pulled over and had it towed. Shop said it didn't have oil, it was dry as a bone. We do regular oil changes every 5k miles and there are no oil leak spots on driveway or in garage. No oil light came on, no check engine light. Hoping this didn't damage my engine as I am at 110,000 miles.

ODI #11712237STRUCTURE,UNKNOWN OR OTHER

The sunroof malfunctioned while I was attempting to open it, producing a loud pop and causing the glass to become misaligned while the vehicle was parked. There have been numerous reports of this same issue, including incidents in which the sunroof glass has shattered. This appears to be a known defect; however, Kia has refused to acknowledge responsibility or perform the necessary repairs. Kia has quoted the cost of repair at $5,800.

ODI #11711541POWER TRAIN,ENGINE

Oil filter housing assembly- Resulted in very low engine oil with no warning lights or engine lights potentially leading to engine damage. Yes the component was inspected and replaced by dealership. This was after getting the oil plan repaired for leaking oil as well

ODI #11711241POWER TRAIN

Kia equips their 2020 Tellurides with a plastic oil filter housing unit. Over time, the heat from metal and pressure causes the plastic component to crack, become warped and this leads to oil leaks.

ODI #11711244UNKNOWN OR OTHER

Snow White Pearl paint is peeling like a banana. Contacted Kia and are aware of the problem but offered nothing.

ODI #11710216POWER TRAIN,SEATS,ENGINE

We have had multiple issues with this car. First the pearl white peeling off on hood and above the windshield. Second CV3 axles boots leaking on our vehicle and multiple others at the Kia dealership. Third burnin oil even with good maintenance records. 3rd sunroof won’t open or close now for no reason at all. 4th back seat now attempts to fold at random times. Even with our kids in the seat. 5th oil housing leak. 6th CEL comes on and off randomly causing it to run rough. 7th screen is now to have issues of not working right. We’ve had to pay out of pocket for multiple things. Including the paint. We’ve spoken to service department and common issue they don’t see why it’s not a recall by now. Dealership is no help. Beware

ODI #11710063POWER TRAIN

P0741 Error Codes - Torque Converter issue around 100k miles. Shuttering at low rpm between 2nd and 3rd gears. This is a known issue for owners of the 2020 model year. TCM software update and transmission oil change did not fix.

ODI #11709987ENGINE

My vehicle was consuming what I thought was a good bit of oil, I had an oils consumption test done, at 1000 miles it was 1 qt low, they said that is normal. So I drove away, another 1000 miles later my engine blew while I was driving, blowing metal everywhere! Left me sitting on the side of the road and Kia is saying it is not a known issue!! No lights car on indicating low oil or engine light.

ODI #11709446ENGINE

My 2020 Kia Telluride has been serviced repeatedly for what has been described as an oil pan leak. My car has stalled out on multiple occasions and at one point wouldn't go above 60 on the highway. This is a know issue with 2020 Kia Tellurides, but the repair solutions are not solving the problem. My car stalled again and is idling rough and will now be serviced again for the same problem.

ODI #11709139EXTERIOR LIGHTING

The headlights on this car are pointed too high. When driving on the road at night vehicles coming the other way often assume you have your bright lights on and flash you with their bright lights which can temporarily blind you - obviously a big safety problem! If this only happened once in a while I'd say no big deal but it happens EVERY SINGLE TIME YOU DRIVE THE CAR! I've spoken with other 2020 Kia Telluride owners and they report the exact same problem. I've spoken to the Kia representative at our local dealer about this and his attitude was basically "not my problem". Please, tell Kia to fix this problem. Otherwise there will be accidents that could have been avoided. Thanks.

ODI #11708957ELECTRICAL SYSTEM,ENGINE

Vehicle manufacturers have certain basic rules and procedures that must be followed. When a vehicle manufacturer sells a vehicle, it has a duty to ensure that the vehicle functions properly and safely for its advertised use and is free from defects. When a vehicle manufacturer discovers a defect, it must explicitly disclose the defect and make it right or cease selling the vehicle. When a vehicle manufacturer provides a warranty, it must stand by that warranty. I believe Kia has breached its duties and rules as follows. Specifically, these Class Vehicles (Tellurides and Others) have malfunctions regarding their incorrectly manufactured piston oil rings which can result in engine damage and failure, and even potentially cause a fire known internally and secularly as an ("Oil Ring Defect”). Now, I purchased this car in January of 2023. Based on Kia’s active and persistent promotions touting the quality of its vehicles and my partners admiration of Kia vehicles, we considered Kia a quality company with a strong reputation for producing reliable vehicles. In addition to Kia's reputation through its marketing and promotion. We decided on the 2020 Kia Telluride because we believed it was a high-quality vehicle, after a salesman convinced us that the vehicle was highly reliable and came with great technological features. Since purchasing this vehicle it has only taken the vehicle to the certified dealership for its routine maintenance as recommended by both the vehicle alert system and the Service Department at Courtesy Kia. However, through all our consistent visits to dealerships, we had never been told of any recalls or defects related to his vehicle’s oil ring system. Since 2015, KIA has designed, manufactured, distributed, sold, and leased the Class Vehicles with this problem. As discussed earlier and in more detail below, the Class Vehicles contain a defect that causes a serious safety concern. The unresolved defect with the Telluride engine is an attack on owners.

ODI #11708958ENGINE

The argument for the warranty claim to be honored and the work to be completed is as follows. Kia Inc may not want to take responsibility for the engine. They may want to shy away from their duty by claim negligence on the part of the owner. Kia will ask the car owner to produce every receipt and service record you can scrape together just to prove that one was not done at an “authorized” center of some sort. Or they will argue the distance between intervals of oil change down to the smallest of detail to claim you abused the engine. An engine they know has a flaw. An engine with a ring flaw across multiple lines, years and models. That in multiple lawsuits they have in fact taken responsibility for and lost in cases so they are aware of the issue. But my argument is not necessarily these things. My argument is the oil warning light. That light is the real danger when combined with this fatal engine flaw. For a **3.8L V6 gasoline engine** (like that of the 2020 Kia Telluride) using **SAE 5W-30 motor oil**, you can theoretically determine the oil loss level that would trigger a warning indicator based on the overall oil capacity and typical safety standards. Oil Capacity and Warning Indicator Calculation Specifications of My 2020 Kia Telluride according to Anthropic AI. - **Oil Capacity**: 6.9 quarts - **Typical Safe Operating Level**: Generally, engines are designed to alert drivers when oil levels drop to about **1 quart** below the full capacity, which is critical to maintain proper lubrication. Oil Loss Threshold- - **Full Capacity**: 6.9 quarts - *Warning Threshold*: -*Safe Level*: 5.9 quarts (6.9 quarts - 1 quart)Safe Oil Level - The warning indicator would typically come on when the oil level falls to approximately **5.5 to 5.9 quarts.This range ensures the engine continues to operate safely without risking damage due to inadequate lubrication.Key Aspects of FMVSS 101 Regarding Oil Pressure Warning Lights. S5.2.3. (The light must alert the driver...

ODI #11707835UNKNOWN OR OTHER

The sunroof will not close. The closing mechanism broke.

ODI #11706387ENGINE

Around Dec 13 the cooling fan started running by itself while the vehicle was in the garage for a few hours with the engine shut off, so, engine is cold.. What we do in this circumstance is starting and shutting the engine, that takes car of the situation until it happens again, sometimes right away or a few hours later or next day. I can't identify a relay that controls the fan. So, at this point we don't know how to resolve this problem.

ODI #11705382ELECTRICAL SYSTEM

When parked on an incline, the vehicle will not start and has to have the battery jumped. When attempting to start the vehicle, you can hear a clicking sound and an error message pops up saying "Check ESP". After this happens, the windows will roll down to about a 1/8 crack and will not roll up even after the car has been jumped and is on. Also, when driving down the road with the heat on, it will stop blowing heat and will start blowing cold air.

ODI #11703954ENGINE

Plastic oil filter housing cracked causing all oil to leak out. If not noticed would have blown engine while driving. Brought to dealership and not covered under warranty

ODI #11703737ENGINE

Engine oil consumption issue. Engine is run dry due to overconsumption of oil, increasing likelihood of cracked engine block or engine fire. Secondary issue includes increased fuel consumption/ decreased MPG. First oil consumption test reflected 60% of oil used 1,000 miles after oil change.

ODI #11703416STRUCTURE,UNKNOWN OR OTHER,ENGINE

Several oil housing changes. I’m not the first owner, the oil housing has been changed once already and I’m going to have to do it a second time, the car is only 5 years old. I’ve only owned the vehicle 2 years. The dealership did no diligence to check it, I went to the dealership for years and due to negligence with my oil changes and recalls I stopped going, now I’m having to pay out of pocket for issues they’ve caused. I thought I messed up my car and had a part dragging at the bottom, when I took it in to the dealership they said it was previously not bolted down properly. I had a recall, I was told 3 times my lights were connected and I was “good to go” each time I got in and the car said my lights were not connected. After this I never came back! Not sure if it’s the dealership issue or on the car for my oil housing leak.

ODI #11703158ENGINE,FUEL/PROPULSION SYSTEM

Engine light continues to come on and the vehicle sputters a lot while driving, it seems like it doesn't want to go. I have to give it more gas like I'm pushing it and when breaking the left front wheel wobbles when I'm trying to come to a stop I have to hold the wheel extra firm

ODI #11703194ENGINE

I just recently purchased this vehicle used. I live in northwest Indiana and as soon as the temperature went below 40 degrees I developed an oil leak. In searching this topic this is a known issue with these vehicles but a widespread recall has not been issued. All owners of these vehicles as well as the Hyundai Pallisades have this issue due to having a plastic oil filter housing. This has been diagnosed by a non dealer certified repair facility already. The part is only around $60.00 but the labor to install is very high. Upon contacting Kia they informed me that I would have to bring it in to the dealership for diagnosis at a cost of $180.00 and then go from there for them to determine if they will "goodwill" the repair. I feel that in a situation like this either a recall should be issued, a class action should be created to reimburse all owners that have had these repairs done. It will not affect owners in states with warm climates. Can someone please research this and discover the amount of complaints online associated with this and get back with me? am already $5000.00 into repairs for known issues on these vehicle including rear suspension that is also a known issue but no recalls have been issued.

ODI #11703029ENGINE

I purchased this vehicle with 109,000 miles on it. After driving for about a month, I noticed a noise and took it in for an inspection. I was told there was no oil in the vehicle and to take it to Kia. Kia told me that was a known issue the the oil consumption and wanted to start testing. I have an extended warranty but I am having to come out of pocket $5000 before a claim can even be started and I have only owned it for 5 months.

ODI #11702605ENGINE

I was driving down the road and the engine started suddenly making a loud knocking noise. The car was immediately pulled over and put in park and towed to mechanic shop. Mechanic shop stated there was no oil on the engine dipstick and the engine was ruined due to lack of oil. No oil leaks were found. The car is kept in the garage and there is no oil on garage floor that would indicate a leak. The car was maintained with full synthetic oil changes every 6,000 miles. There was no indicator light on dash to alert to an oil problem. I called Kia to report concern, as there is a class action lawsuit for this engine issue in other models, but was told there was no lawsuit or recall with the specific model of engine in my car.

ODI #11702138SERVICE BRAKES

The brakes are very spongy all of the sudden, making it very difficult to stop quickly. This is a major concern considering how many people are having this issue.

ODI #11701473STRUCTURE

Large chunks of paint are coming off of my vehicle.

ODI #11701330POWER TRAIN

Oil consumption problem and oil filter housing needing replacement.

ODI #11700938STRUCTURE,UNKNOWN OR OTHER

The 2020 Kia Telluride has an issue with the metal window trim pieces. It was purchased as a Certified Pre-Owned vehicle and we have had to have the trim piece replaced at least three times by the Kia Dealer. The piece keep becoming loose and falling off. Some of the pieces on my vehicle have jus fallen off. At interstate speeds of 70 MPH it would be very dangerous. Fortunately, no incident has happened that has hurt anyone, yet. The 2023-2025 models have been recalled for this exact same issue, and it needs to happen for ALL Kia Telluride models including the 2020-2023 models. It is dangerous and Ken Ganley Kia of New Port Richey is no longer assisting with any sort of warranty or repair unless I do the work. I am having to reach out to Kia and open a case number every time and the dealership is no longer being helpful. This is our primary vehicle used for getting children to school, leisure travel, and daily commuting. Attached are three different incidents of the exact same issue happening. 8/24/2025, 8/11/2025, and 11/21/2025. The dealership also repair some when we initially purchased the vehicle. All work orders can be provided via Ken Ganley Kia of New Port Richey.

ODI #11700208UNKNOWN OR OTHERFIRE

My son was driving home from work and the vehicle shut off. He got it to come back on and it stopped while he was at a red light and a by standard yelled for him to get out of the vehicle as it caught fire underneath the car from unknown reasons.

ODI #11699853STRUCTURE

The original Telluride muffler developed a hole in the rear wall, hidden by the exhaust pipes. Within a week of the noise being noticeable I visited a car wash, afterwards someone asked me what I'd done to my rear bumper? I hadn't hit anything. When I looked, I was shocked. About 15" of the silver trimwork was torn off, still attached. Today I had the muffler replaced at Midas here in Toledo( (at a considerable cost) I asked the manager to look at the damage and told him it wasn't there until after the carwash. He said that the heat from the hole in the muffler had melted the bumper enough so that the brushes in the carwash were able to catch the edge and pull it off. Why is the muffler positioned SO CLOSE to the bumper? Tomorrow(11/18) I will visit the Taylor Kia Dealership(where I purchased the Telluride in 2020. Can there be a recall? Can future Tellurides be equiped with heat shield/different muffler placement?

ODI #11699056POWER TRAIN,ENGINE

After 8 months of trips to the shop telling them the engine was bad, and spending thousands to do things it didn’t need trying to get warranty to cover engine, kia finally agreed it had issues. Tore it down and piston rings are bad. There was carbon build up despite regular maintenance and they are telling me warranty won’t replace

ODI #11698772ELECTRICAL SYSTEM

After a few months from purchasing (9/2022), I noticed some weird electrical issues occurring. The first thing I noticed was that sometimes the rear wiper blades would turn on automatically when shifting in reverse when the wiper blades were off. I would turn the rear wiper blades on then off repeated times until they finally stayed in off mode. As time went on, then the drivers side window would roll down automatically after starting the vehicle, and it would not shut all the way after pressing the button. I would have to hold the up button when turning the engine off, just so the window would remain completely closed when parked. Sometimes, this would continue for a week or more...then it would go back to normal for a few months. These issues would continue and others started to arise such as the check engine lights, low battery etc. appearing while starting the vehicle. Sometimes it would say that the engine is on, when it wasn't...so I would hear a warning signal when trying to leave the vehicle with my key fob. I would have to press the stop engine button and wait for it to say that the engine is off. This evolved into the car struggling to start...with a repeated clicking noise being heard. All warning and hazard notifications appear on the main screen and the driver's side window rolls down by itself and it takes 5-7 minutes for it to start, but eventually does. This has been going on now for since March of 2024...so it's not a battery issue, or a starter issue...but based on the nature of these malfunctions...it is electrical issues...which can pose a serious safety threat...especially with a potential electrical fire. What are our options for a potential manufacturer recall? As of this writing, it took roughly 20 minutes to start my vehicle, as it is very cold in Rochester, NY. I recently had my vehicle fully serviced (8/25) and it wasn’t acting up at the time so they couldn’t pinpoint any electrical issues. I took videos of the incidents.

ODI #11698328ENGINE,FUEL/PROPULSION SYSTEM

Oil consumption, I use full synthetic restore and protect . I change oil every 3500 miles .. after every 500 I have to check it and it’s been low have to add 2-3 quarts . Today started acting sluggish checked oil and my oil was low yet again low this is ridiculous. I’ll never own another kia telluride

ODI #11698343ENGINE

My 2020 Telluride started burning excessive oil at 65,000 miles. When the car runs out of oil, it stalls electrical systems such as the ABS and power steering. My car has run out of oil, including during dealer initiated oil consumption tests, 4 times. One of these times I was stopped on a hill. I rolled into traffic, unable to brake or steer! Kia will not admit to this defect in their engines in spite of the thousands of people who have had issues. The Telluride has the same engine as the Hyundai Palisade. Hyundai produced a service bulletin related to oil consumption issues with this engine. Kia has not. My personal car, most recently, burned through 7 quarts of oil in 2,800 miles!

ODI #11697830UNKNOWN OR OTHER,VISIBILITY/WIPER

Failed windshield Available for inspection Unexpectedly Cracked across full length of windshield Blocking view of road causes glare There is a 2020 model class action suit and many complaints

ODI #11697851ENGINE

My 2020 Kia Telluride has undergone three separate oil consumption tests through an authorized Kia dealership. Each test confirmed abnormal oil consumption, yet Kia declined to take corrective action beyond temporary monitoring. The issue has continued to worsen. The engine is now burning oil on the piston, and I am required to check my oil level daily and add oil weekly, even after a fresh oil change. This is not routine maintenance — it is a direct result of a defective engine design that is unable to properly retain or burn oil within acceptable limits. Because the oil burns so quickly, the oil light can appear unexpectedly while driving, creating a dangerous situation if the oil level drops too low. This poses a serious risk of engine seizure or power loss, which could lead to a crash or leave the driver stranded on the road. Manufacturer Response: Kia has acknowledged that the vehicle has a confirmed oil consumption issue but has refused to replace the engine because it is outside of warranty coverage. Instead, the dealership advised me to trade in the vehicle and purchase a new Kia, which is not an acceptable solution. When I questioned this suggestion, I was told that Kia could not guarantee the new vehicle would be free of oil consumption problems because the issue is related to the engine design itself. In other words, Kia is aware of a recurring engine defect but is not providing a remedy for affected vehicles. This is a manufacturer defect that should not be dismissed due to warranty expiration. The repeated documentation of abnormal oil use demonstrates that this problem began long before the warranty period ended. This defect represents a serious safety issue for the following reasons: 1.Risk of engine failure: The Telluride can lose oil rapidly, causing the engine to seize or stall while in motion. 2.Fire hazard: Burning oil within the pistons increases the risk of internal engine fire or smoke. 3.Environmental impact: Constantly burning oil .

ODI #11697477STRUCTURE

White paint is chipping on car

ODI #11697080ENGINE

Excessive oil consumption causing monthly oil changes. No low oil indicator causing engine to rattle.

ODI #11696901POWER TRAIN

The engine is consuming oil

ODI #11696909UNKNOWN OR OTHER

Oil Pan and gasket leak Oil Control Valve Harness leak The car leaked 5 quarts of oil without any engine or low oil light being illuminated to communicate this engine problem. The dealership identified the above components failed and caused the oil to leak and lead to potential engine damage

ODI #11696655UNKNOWN OR OTHER

The paint on our white Kia started to peel on the roof and then the hood down to metal. The paint has continued to bubble and peel especially after long drives

ODI #11696687ENGINE

High oil consumption

ODI #11695971ENGINE

I am consuming excessive oil consumption and the oil consumption tests have failed twice. This usually leads to driving and hearing noises and the car shaking which could lock up the engine and or cause a safety concern if locks up while driving and sudden stop.

ODI #11695940UNKNOWN OR OTHER

Sunroof wind deflector broke causing the track for sunroof to be off and sunroof won't close. This is a safety concern for the stability of the sunroof and apparently it is a common problem. Yes the problem was confirmed by the dealer.

ODI #11695387POWER TRAIN

AWD Coupler locking and wobbling jerks vehicle

ODI #11695100ENGINE

The vehicle began burning oil around 61,000 miles, shortly after the 5-year/60,000-mile powertrain warranty period ended. The issue was confirmed by an independent mechanic, who identified leaking lower engine seals and excessive oil consumption. The mechanic advised that the engine will likely need replacement due to internal seal failure. This condition presents a potential safety risk if oil levels drop unexpectedly, leading to engine seizure or loss of power while driving. There were no dashboard warning lights or messages prior to discovering the problem; the only symptom was an oil smell and the dipstick reading consistently below normal levels between changes. The problem has been confirmed by an independent mechanic. The vehicle has been regularly maintained according to the manufacturer’s service schedule. The manufacturer has declined to offer assistance, citing warranty expiration and second-owner status, despite the failure occurring only 1,000 miles past coverage and appearing consistent with a latent manufacturing defect. The vehicle and documentation remain available for inspection upon request.

ODI #11694748ENGINE

For a while now i have had to add extra oil about a quart every so often (didnt chart mileage )between oil changes and I thought its just burning some oil. Last few months it went up to adding 2 quarts and recently I had to add 3 quarts of oil and I had just checked it 2 weeks ago. There is never a light or any kind of notice on dash panel about low oil. I have a epiletic daughter that requires a safe vehicle to get her to the hospital. So this is a real safety concern. I have been reading this is problem with Tellurides. Because of the oil consumption problem tellurides have been stalling while driving. This could be a life threatening situation with my daughter not to mention for anyone driving the vehicle. The dealer will not do an oil consumption test since I'm at 113,000 miles. I paid $40,000.00 for a quailty vehicle. It should not have these kind of problems. KIA manufacurer said call the local dealer, so its just a run around Please help us figure this out.

ODI #11694770UNKNOWN OR OTHER

My sunroof will not close all the way. I have read different threads and it seems I am not the only person with this make and model having the issue.

ODI #11694026VISIBILITY

The contact owns a 2020 Kia Telluride. The contact stated that the sunroof failed to close after being opened. The vehicle was taken to the dealer, who diagnosed that the cables for the sunroof had fractured and needed to be replaced. The vehicle was not repaired. The dealer secured the sunroof using duct tape as a temporary fix. The contact found information on Technical Service Bulletin, NHTSA ID: 10239743 (Visibility, Structure), which was related to the failure. The manufacturer was made aware of the issue, and a case was opened. The failure mileage was approximately 45,000.

ODI #11693449UNKNOWN OR OTHER,ENGINE

Subject: Ongoing Issue with Excessive Oil Consumption – 2020 Kia S V6 To Whom It May Concern, I am writing to formally express my concern and frustration regarding a recurring issue with my 2020 Kia S V6 related to excessive oil consumption. Despite multiple visits to the dealership and attempted repairs, the issue remains unresolved and continues to affect the safety and reliability of my vehicle. Vehicle Information: Year: 2020 Make: Kia Model: S V6 VIN: [XXX] Current Mileage: Approximately 85,808 miles Timeline of Events: September 6, 2024 – Oil change completed at Kia dealership in Easton. No prior issues reported at this time. [XXX] – After about a week of shaking and stuttering during acceleration, the vehicle shut off completely at a stoplight. Upon checking, the oil level was found to be empty. I added 6–7 quarts of oil. No oil warning light appeared on the dashboard at any time. January 14, 2025 – Brought the vehicle to the Easton Kia dealership. Diagnosed with a broken and leaking oil filter housing, which was replaced. Another oil change was completed. [XXX] – After the engine light came on, I checked the oil at 77,021 miles and found it to be low again. I added 1 quart of oil. The engine light was later determined to be due to a loose gas cap. Once again, no oil warning light appeared. [XXX] – At 78,000 miles, I checked the oil, as advised by Kia, to monitor consumption. The oil level was completely empty. I added another 6–7 quarts of oil. No warning light appeared on the dashboard. [XXX] -- Kia for oil change and consumption test at 82,177 miles. Consumption was read after 1,000 miles and I was advised it was good. I was told to come back at 86,075 miles as per Kia recommendation. [XXX] -- A few hundred miles before the deadline, at approx 85,790 miles I checked oil before a trip, it was empty. Again, no warning light came on the dashboard to warn me of low/no oil. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11693005UNKNOWN OR OTHER,ENGINE

Oil consumption, consuming too much oil , need it recalled please it’s too much already

ODI #11693013ENGINE

Oil consumption- I have had to keep oil in the car to top off my oil in between oil changes. It will get low before I can make to another appointment and start shaking or making a loud noise when driving or braking. Oil consumption test says I’m burning 2 qt /1000 miles. Checking online and different forums this is a know issue for these models of vehicles

ODI #11692562ENGINE

Kia replaced oil filter adapter and now it burns through excessive amounts of oil. 3qts over 1000 miles. KIA wanted to do an oil consumption test but by the end it would have been out of warranty. Engine replacement would then not be covered.

ODI #11692605ENGINE

Vehicle engine is using 1-2 quarts of oil every month or so. Vehicle only has 85k miles. Engine also has a rattle/tick when accelerating. I believe this is due to the excessive oil usage.

ODI #11692249ENGINE

Oil consumption- I have had to keep oil in the car to top off my oil in between oil changes. It will get low before I can make to another appointment and start shaking or making a loud noise when driving or braking. Oil consumption test says I’m burning 2 qt /1000 miles. Checking online and different forums this is a know issue for these models of vehicles

ODI #11692258ENGINE

My 2020 Kia Telluride consumes oil.at an alarming rate. About 2 quarts for every 1000 - 1500 miles. It currently has 125,000 miles.

ODI #11692284POWER TRAIN,ENGINE

High oil consumption. Oil needs added frequently or it gets low and car doesn’t run correctly. Transmission slips daily at low speed first thing in the morning. When making slow turns tires tires don’t seem to remain steady/grip. The car is hoppy like there is a traction problem. Tires have been replaced and issue remains.

ODI #11691997ENGINE

Engine burns over a quart of oil every week. Kia states it's normal.

ODI #11692122POWER TRAIN,ENGINE

Right at 100k miles both our engine began burning oil at an extremely high rate with no clear resolution for the issue. We are adding 1-2 quarts ever week. Simultaneously, we received transmission solenoid codes from a check engine light. The sealed factory transmission had burn looking transmission fluid and after replacement the light continue to show and now the transmission is slipping and hesitating and we are being told it needs replaced.

ODI #11692221ENGINE

This car is burning oil at an outrageous amount. 2 to 3 quarts in 1000 miles. This is a hazard to drive myself and my two young children in

ODI #11691966ENGINE

My 2020 Kia Telluride, the oil housing unit started leaking earlier this year and was replaced it was low on oil. The oil light never came on.after that it started consuming oil. It consumes a quart of oil about every 100 to 200 miles. I’ve spoken to Kia about this and they said it’s common. They can do a consumption test, and if it fails, it’ll need a new engine but kIA will not replace it because the car is out of warranty. This has been an ongoing issue since the oil housing unit started leaking, which is also a common problem.

ODI #11691041ENGINE

Oven taken my car to jiffy line for more than regular oil changes and they always end up kinda jokingly saying man he’s always low on oil. I just blew a rod thru my block due to lack of oil and how fast it was burning. I feel so cheated out of my money. I’m stuck with a vehicle that I cannot drive and Kia refuses to replace it.

ODI #11690141POWER TRAIN,STRUCTURE,ENGINE

Windshield cracked from minor item being thrown up by car in front of me. Engine burns out no oil on dipstick with regular maintenance engine tick transmission slips axle boot ripped oil pan cracked due to it being faulty

ODI #11689421ENGINE,FUEL/PROPULSION SYSTEM

My vehicle has an oil consumption problem that the dealership and every other Kia dealership knows about. They are Facebook groups about the Kia Telluride oil consumption problems. I’ve had my vehicle in the shop countless times and it’s cost a lot of money. It now needs a new engine along with every other Kia Telluride on the social media groups, complaining about the oil consumption and their engines going bad and needing replaced. The dealership refuses to replace my engine because there’s no recall.

ODI #11688822POWER TRAIN,VEHICLE SPEED CONTROL

I had the AWD coupler replaced at 66000 under warranty due to a TSB and hesitation when turning at slow speeds. I'm at 110000 and the AWD coupler is failing again and needs replacement but Kia warranty won't cover it again. Very frustrated

ODI #11687196POWER TRAIN,UNKNOWN OR OTHER,ENGINE

For the past year to year ½ I have brought my car in for concerns with idle, hesitation when accelerating, stalling out, etc. This has put me in compromised situations when in traffic, at stop lights and when trying to accelerate to get on the highway. I was told it was fine, until it was not. Now my engine needs to be replaced. What I discovered in my car was their worksheet on issues that they never shared with me. Identified issues on this report: Fault Code 6, PO300400 - history, cylinder misfire, PO30500 - history, cylinder misfire PO34100 When going back for a 'simple' 1000 mile oil check, I was told there was not enough oil loss to identify concern. When I checked my own oil after another 1000 miles, KIA then pursued. In researching, there is a history of these engine problems and engines needing to be replaced with KIA. This is unacceptable and has compromised safety and any value I hoped to have with my car.

ODI #11685585POWER TRAIN

My torque converter is failing on my 2020 Kia Telluride. This is a known issue among other owners of this model year, and I believe Kia knows about it and is refusing to acknowledge because of how expensive it is.

ODI #11685041SUSPENSION

Rear shocks failed prematurely

ODI #11685135UNKNOWN OR OTHER

Paint peeling on the roof of vehicle, 5 years old, known problem to KIA. White Pearl Vehicles, KIA will do nothing to remedy this problem. It has been well known of an issue.

ODI #11684345UNKNOWN OR OTHER

Sunroof plastic arms broke off and now sunroof will not close. Looking this up, it is a very common issue. I have only used my sunroof about 10 times since I bought my vehicle.

ODI #11684193STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL

When starting vehicle during warm weather conditions, all dashboard alarms light up and beep. Initially, when put into drive mode, steering is extremely difficult. When accelerating, no speed is displayed. During driving there is no speedometer, no operating turn signal and the odometer does not record driving miles.

ODI #11684028ELECTRICAL SYSTEM,BACK OVER PREVENTION

The infotainment system which includes the backup video system has turned to a green screen intermittently on these models. We just started experiencing this issue in the past week. After searching the Kia user forums, it appears that many people are having a similar issue. When we took it to Kia they stated that car is out of warranty and the part cost alone was over $5000 to repair the head unit. It seems they know they have an issue but don't want to acknowledge it and quickly revert to the warranty. I'd like someone to investigate this as it's a safety risk when you a backing up the car.

ODI #11683708STRUCTURE

Sunroof could not be retracted due to track breaking during normal operation. Repairs have been made and part is not available for inspection. Passenger safety put at risk due to exposure to rain and cold in the passenger compartment. Problem confirmed at an independent service center. Vehicle was inspected at the service center. This happened without warning. Other owners have experienced the same problem.

ODI #11683348ENGINE

History of engine randomly lurching/ hesitation when shifting. Have brought car in when it stalled out while driving, or at light. Largest problem now is oil leaking excessively. KIA has not been forthcoming on their history with this issue on 2020 Tellurides. Have been dealing with this the past couple of months and needed to bring it in for 'checks'. Service tech said that ½ Quart of low oil after 1000 miles was not enough for KIA to flag; told me to come in at oil change time. He said I did not need to worry as it was still covered under 100,000 warrantee. After checking it myself after driving another 1000 miles, I found that it was low. I brought this in for immediate concerns. I was told to 'wait' as my Service Tech was not there that day. He called me the next day to tell me I should bring in when I can so they can write up an 'approval ticket' for KIA. I brought in the following week. Again he was off. I spoke with another tech who told me it was low 2 ½ Q of oil - this was a week later. I now have to wait for KIA to 'approve'. I was told this could take a week or longer.. I need my car. I asked for a rental and was told I may have to pay for it. This is frustrating and disturbing. I am told by other tech that I will probably need a new engine and I should not drive my car until it is addressed. This car is 4 ½ years old and has less than 70k miles.

ODI #11682419ENGINE

Vehicle burns oil, current mileage at 169k. User manual indicates 7500-10000 miles between changes, I am original owner. Dealership service set for 5k intervals since purchase and done on time. At 99k noticed noises from engine, light rattling but couldn't replicate and couldn't pinpoint at dealership service. At 112k noticed burning oil and rattling noises when accelerating from stop. Changed to 3k oil change intervals, began using premium fuel. 1quart of oil at 0-1000 miles from oil change (had a consumption test at dealership and confirmed "normal" at 112k), sub sequential mileage burns more than 1quart between 1k intervals, can easily burn through 4-5quarts between 3k oil changes. Oil smells slightly like gasoline closer to oil change time. Outside mechanic confirmed rattling as detonation. Concerns of oil not "burning" but mixing with fuel either through oil vapors getting through PCV valve and diluting fuel octane causing rattling. Knock sensor suppresses from causing engine damage, but still happens. Fuel may be getting into the oil, not sure how, but wouldn't explain detonation. No codes, no other issues. Only check engine light since rattling noticed at 99k was failing O2 bank 2 sensor which was replaced by licensed mechanic with OEM parts. The amount of additional oil maintenance and changes were not disclosed on expected maintenance costs sheet posted on vehicles, nor is it communicated in the users manual. Personal opinion is the additional maintenance between changes is unreasonable, and oil isn't "burning" but leaking into the combustion chamber.

ODI #11680797ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Sunroof malfunctioned on opening, went off the tracks and is now stuck in an open position. There were no obstructions causing the sunroof to be lifted and dislodged from the tracks. The integrity of the vehicle and its passengers are compromised due to being openly exposed to the elements. Risk of theft, further damage, and injury. Dealership unable to service the vehicle in a timely manner. Problem has been confirmed and inspected by an independent servicer. No warnings or other symptoms.

ODI #11680159ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Wind deflector snapped on Sun roof causing. Sun roof to get lodged and get off track. Unable to close Sun roof now opening it to all types of weather. Safety issue not being able to close the Sun roof while transporting passengers especially children. Kia dealership aware and refusing to help. Wind deflector is a known issue for the 2020 telluride sunroof as found by the NHTSA bulletin on this defective part. Dealership refusing to help since out of warranty even though it is a known issue.

ODI #11679570STRUCTURE

We bought this brand new and have the paint peeling off. It’s a 2020 so paint should not be pealing off. I have read that they are aware of this paint issue but nothing is done yet about it.

ODI #11678869ENGINE AND ENGINE COOLING

The contact owns a 2020 Kia Telluride. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the dealer was performing an oil consumption test. In addition, the contact was advised by the dealer that further diagnostic testing was needed to diagnose the failure, which could result in the engine being disassembled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the valve cover gasket was replaced. In addition, the oil housing was replaced two times. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 161,000.

ODI #11677414UNKNOWN OR OTHER

Only owner of a 2020 Kia Telluride SX Prestige that just crossed 60,000 miles. We don't use the sunroof but yesterday 7/30/25 we opened it, the wind deflector arms had broke which caused the sunroof glass to come off the track. Now it won't close at all. This can put my family at risk due to excessive heat in Texas, fumes that should not be getting inside the vehicle and rain water. This has been reproduced and inspected by the Kia dealership. Since I'm over 60,000 miles this is not covered under warranty. No warning lamps or notifications since it's the sunroof. We just wanted to cool down the car quicker by letting the heat out - so totally normal operation that ended up with a sunroof being stuck open. Very frustrating!

ODI #11676462UNKNOWN OR OTHER

Sunroof would not open or close properly. Dealer said arms broken. Need entire new sunroof at over $5000 plus labor! To replace just these small pieces. The glass is out of the track and taped down. It is a dangerous fix. I cannot understand why Kia won’t fix with it being a known malfunction of sunroof mechanism assembly according to TSB. I am out of warranty by 6 months. I contacted Kia and this was their response. Need help please.

ODI #11676192ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Folding outside mirrors get stuck randomly, Back up Camera functions erratically, and worst of all, the Sun Roof jammed open.

ODI #11675217ENGINE

The engine; I took my vehicle to be serviced at the dealership on Feb 18,2025 due to it making a weird whining noise when accelerating and/or turning causing the check engine light to appear. I was told then that my vehicle had no oil in it due to a leak in the oil housing filter. I paid $1900 to have it repaired. Then on May 20th I had to take my vehicle back to the dealership to be serviced for the same issue but this time was told that the cylinder 3 fuel injector needed to be replaced. I then paid $1200 for it to be repaired. Here it is July 21st and the same issue has happened with the diagnostic code reading Cylinder 3 fuel injector and the vehicle will cut off at any time while driving. I took my vehicle back to the dealership and was told that my vehicle was 4.5 quarts low on oil and this was due to my vehicle burning oil and I need to replace the engine or trade the vehicle in. My vehicle has only 124,000 miles on it and should not be needing a new engine or repairs. I purchased this vehicle used with 106,000 miles on it and has had it for a year. I have researched the issue and found that 40plus others has had the same issue with the same vehicle. This issue needs to be looked into. I'm unable to upload my invoices as proof of defect. I can email them if you would like me too.

ODI #11674295ENGINE AND ENGINE COOLING

The contact owns a 2020 Kia Telluride. The contact stated that while he was servicing the vehicle, the contact noticed that there was a hole in the rear upper part of the engine block. There was no warning light illuminated. The dealer was contacted. Additionally, the contact stated while driving at various speeds, there was an abnormal burning oil odor coming from the engine. The vehicle was taken to an unknown dealer, where the contact was informed that the engine would need to be disassembled to determine the cause of the failure. Additionally, the dealer informed the contact that three oil changes needed to be performed, and the engine needed to be flushed and replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to follow the dealer's instructions. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 93,364.

ODI #11673399EXTERIOR LIGHTING

The contact owns a 2020 Kia Telluride. The contact stated while attempting to have a vehicle inspected, it was discovered that there was an open recall on the VIN. The VIN was included in NHTSA Campaign Number: 24V148000 (EXTERIOR LIGHTING); however, the part to do the recall repair was not available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11673462ENGINE

The engine failed catastrophically on a highway bridge putting four [XXX] boys in grave danger. They managed to get the vehicle to the other side of the bridge but it was not safe. Not a single warning light came on prior, and the engine temperatur gauge didn't show anything out of the ordinary. Oil levels were checked and topped off prior to the trip. Oil was changed 9 months prior. A local Kia dealer has confirmed total engine failure. Kia has denied the claim despite being under the warranty period because I cannot supply complete oil change records. Who keeps those? I only keep the most recent one which shows 9 months prior. A quick search shows the 2020 Kia Telluride engine is failing at an alarming rate and Kia corporate offices are practing the deny and delay strategy to dodge responsibility. I will now have to hire attorneys and pay $10,000 to replace their faulty engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11671496ENGINE

Our Kia Telluride had engine failure and a leaking oil pan. There were no warning messages or lamps at all.We noticed a blue smoke coming from the engine upon acceleration and a knocking noise from engine. We took it to a local repair shop and they said the engine was shot. We needed a new engine and a new oil pan as well as an oil change.

ODI #11671716ENGINE

In May 2025, I brought my 2022 Kia Telluride to the dealership for an oil leak. They kept my vehicle for a week. Then in June, while driving with my [XXX] son, the engine completely stalled — a terrifying and dangerous situation. I returned the car to the dealership, and they tried to point out a bunch of unrelated issues. But once I got home, the car shut off again. I took it back and was finally told that the engine had blown — and that this kind of failure "happens all the time" with Tellurides, according to their own words. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11671758STRUCTURE

Paint is peeling off in patches

ODI #11671255POWER TRAIN

Car erratically shifts and provides more power to vehicle when it is not necessary. It often shakes in between shifting.

ODI #11671057ENGINE

Another Kia Telluride reporting the known defect in 2020 Kia Tellurides related to severe and excessive oil consumption that poses a potential safety risk and financial loss. I have recently experienced repeated and worsening oil loss between routine oil changes with no visible leaks or warning lights. The rate of consumption exceed 1 quart per 1,000 miles which Kia defines as “excessive” under Technical Service Bulletin ENG222 (Rev 5). This condition creates a risk of engine failure while driving, especially because there are no warning signs that the engine is about to seize. I am in the process of contacting my dealership but Kia of America declined to acknowledge this issue despite it being well documented and affecting a wide range of Kia engines. I believe this is a safety defect that warrants further investigation due to: 1) Sudden engine failure or stalling from low oil levels 2) Lack of adequate early warning indicators 3) Unreasonable financial exposure to consumers for a manufacturer-related defect 4) A pattern of complaints across similar models/engines. I urge the NHTSA to investigate this matter further and ensure Kia is held accountable for this widespread and dangerous issue.

ODI #11670820POWER TRAIN1 DEATH

The contact's spouse owns a 2020 Kia Telluride. The contact's spouse stated that while the vehicle was parked, the vehicle inadvertently rolled backwards and struck the contact’s aunt as she was exiting the vehicle. The contact’s aunt was taken to the Emergency Room by ambulance/helicopter, where she later succumbed to the injuries and was pronounced dead. The contact stated that the vehicle remained at the scene. In addition, before the incident, there was grinding coming from the gears. The contact was unsure what specific injuries were sustained. A police report was filed. The contact stated that the VIN was included in NHTSA Campaign Number: 24V214000 (Power Train); which the contact related to the failure. The contact had previously received the recall notification. The dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. Parts distribution disconnect.

ODI #11670657ENGINE

Had in deals hop several times was told it was on record I was there with the issue but no light on, light came on during travel on interstate and car lost all power Long block blew . Was extremely lucky I didn’t get ran over by the tractor trailers . Loaded car with kids included . Kia should be reasonable for everything and they are saying no .

ODI #11670130POWER TRAIN,ENGINE

This is a follow-up to Complaint #11666572 regarding my 2020 Kia Telluride (VIN: [XXX] ), with urgent concerns about ongoing safety violations and abusive conduct by Greenway Kia East and Kia America. On June 26, 2025, Kia America reversed its prior refusal and agreed to reimburse Uber, rental, and towing costs—but only after I filed multiple complaints. Earlier, they claimed to have no influence over the dealership, which had refused all reimbursement after I complained about Service Manager Gina. Worse, on June 27, the dealership responded via BBB telling me to contact Gina again—the very person I formally complained about for unprofessional and negligent conduct. This isn’t just mishandling; it is degrading, retaliatory, and dangerous. Key safety/legal concerns: • My vehicle was returned on May 31, 2025, with dangerously low coolant, just days after engine replacement—posing a critical safety risk. • The service manager dismissed my concerns until I insisted, then acted with open disrespect. • Repairs were withheld May 19–28 unless I paid $1,833.77, despite warranty coverage. Only after I came in person on May 28 did they reverse and offer free service. • I was charged $580.97 for a diagnostic test tied to a manufacturer defect that led to engine replacement—still not refunded. • The pattern of neglect, retaliation, and deception from both the dealer and Kia America endangers drivers and violates federal safety standards. This dealer has acted with impunity since May 19, 2025. Their behavior is abusive, unsafe, and incompatible with their licensing. I urge NHTSA to investigate whether Greenway Kia East should retain its dealership license. Their conduct undermines public safety and federal standards. A full follow-up and attachments were sent to NHTSAmedia@dot.gov from [XXX] . Please contact me for documentation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11668522ENGINE

I am writing to formally file a complaint regarding a known defect in my 2020 Kia Telluride, which is experiencing severe and excessive oil consumption that poses a potential safety risk and financial burden. Vehicle Information: •Make/Model: 2020 Kia Telluride Since ownership, I have experienced repeated and worsening oil loss between routine oil changes — with no visible leaks or warning lights in most cases. The rate of consumption is approaching or exceeding 1 quart per 1,000 miles, which Kia itself defines as “excessive” under Technical Service Bulletin ENG222 (Rev 5). This condition not only creates a risk of engine failure while driving, but it also puts owners like myself at risk of uncovered repair bills in excess of $12,000. I have already contacted my dealership, Kia Corporate, and Fidelity Warranty Services, and was told coverage is uncertain — despite this being a well-documented issue affecting a wide range of Kia engines. I believe this is a safety defect that warrants further investigation due to: •Sudden engine failure or stalling from low oil levels •Lack of adequate early warning indicators •Unreasonable financial exposure to consumers for a manufacturer-related defect •A potential pattern of complaints across similar models/engines As a responsible vehicle owner, I respectfully urge the NHTSA to investigate this matter further and ensure Kia is held accountable for this widespread and dangerous issue. Thank you for your time and consideration.

ODI #11668050POWER TRAIN

The front axels are leaking and the transmission is lagging/jerking while accelerating.

ODI #11666969POWER TRAIN

The check engine and oil pressure light will start to flash when starting to brake. While this is happening the car starts to shake, stall, and you struggle to accelerate. This has happened multiple times and the last time was in the middle of an intersection. KIA dealership did not fix the issue the two times I took it to the shop. The third time in they did some test and said it was an oil consumption issue and the piston rings in the SUV have failed and the car needed a new engine. This car is a 2020 Telluride with 78,759 miles on it. This issued started well before the 78,759 miles. Oil consumption has been a major issue with other KIA models and they have not seemed to fix this issue with the telluride. I believe they have replaced engines at an extremely high rate and now they are denying engine replacement under their warranty and stating piston ring damage is not covered under the warranty due to high oil consumption. You guys have issued a recall on 2021-2023 Seltos and Soul models for piston ring failure and now they do not want to start replacing tellurides. There is a Facebook page out there labeled KIA telluride issues with oil consumption being a big issue in the comments. KIA stating they will not cover the engine replacement is not only wrong is it a safety issue. I truly believe they know this is a serious issue and have not done anything to correct it. This vehicle is still under warranty and I am still in contact with the dealership to fix this issue.

ODI #11666572POWER TRAIN,UNKNOWN OR OTHER,ENGINE

On [XXX], my Kia Telluride received a warranty engine replacement at Greenway Kia East in Orlando, FL. Just two days later, on [XXX], the engine overheated while I was driving with my young child. The temperature warning light came on. I stopped immediately and opened the hood — there was no coolant in the system at all. This failure occurred immediately after a major engine replacement, suggesting that the dealer failed to fill or properly check the coolant system. I was left stranded near a daycare and had to call a third-party tow truck because Kia roadside assistance estimated a 90–120 minute wait. This put my child and me in serious danger. Despite the dealer’s clear negligence, I was sent an invoice for $1,833.77, blaming me for the damage. Upon retrieving the car on May 31, 2025, I personally checked under the hood — the coolant level was still below the MIN line. When I pointed this out, the service manager said, “We’re not required to top it off, but if that satisfies you, we’ll put some in.” This is extremely unsafe and irresponsible, especially after a critical repair like an engine replacement. Later, the dealership even claimed to Kia America that the engine was not replaced under warranty, contradicting their earlier confirmation. This kind of conflicting information, combined with unsafe practices and disregard for basic safety protocols, raises serious concerns about consumer safety and the dealership’s integrity. To make matters worse, Kia America closed my case ([XXX]) on June 10 without notifying me or giving me a chance to respond. I received only one dropped call from an unknown number, and no voicemail or follow-up communication. A formal complaint was mailed to Kia America on June 11, 2025, and I am currently waiting for their response. On June 12, 2025, I also filed a complaint with the Better Business Bureau (BBB). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11665934UNKNOWN OR OTHER

I went to open my sunroof and it opened as normal but when I went to shut it, it’s started to make some noises and got stuck tilted open. It will not budge. I can be available for inspection. It’s a huge safety risk because the sunroof is tilted open and anything can fly into the car and hit someone’s head/body. Especially if driving on the highway at high speeds- the damage could be catastrophic. If I’m driving and a storm appears and the rain/hail could get into the car and cause damage as well as distract the driver and potentially cause an accident with other drivers. I took my car into my local dealership and they told me that the entire sunroof system would need to be replaced- no repair available. There were no warning lights/ issues that alerted me to a future problem.

ODI #11664738EXTERIOR LIGHTING,VISIBILITY/WIPER

It took 8 months to repair the Recall #SC299B HALOGEN HEADLAMP-BOTH. Repair was done 04/03/2025, which appears to have not last long as high beam is low again and I am afraid to drive in early morning, dusk, or evening due to the timid, low bearing high beams. This is very unsettling as we have made three complaints due to negligence and lack of efficiency for recall repair, being in an accident due to not seeing a deer run across and we hit it, as well as, failed state inspection due to light issues (twice) that negatively impacted financial stability and job security as one driver has to have a clear safety inspection in order to work. Kia corporate has been contacted 6 times via email and called back to discuss ongoing issues, however, there does not appear to be any resolution and/or willingness to discuss ongoing issues with our car. It would be nice to discuss this matter and find a solution that alleviates hardship this recall (and apparent lack of fix as lights continue to be an issue) and Kia dealer/company has made. We would appreciate being bought out and/or provided reimbursements and buyout. Either way, we hope others do NOT face the ongoing stress and issues telluride has given us. It is not ideal or fair to continue being fearful of the safety and reliability of our car despite company’s “attempt” of fixing it.

ODI #11662963STRUCTURE,UNKNOWN OR OTHER

The white paint on our telluride peeled and feel off for not apparent reason.

ODI #11662072UNKNOWN OR OTHER

1) Front sunroof exploded suddenly on highway while driving at 67 mph. Nothing hit the sunroof and there was no prior crack. The sunroof was inspected by our insurance appraiser and I can provide photos of the incident. 2) There was the sound of a loud "boom" followed by shattering glass raining down over my head (driver) and that of my teenage son (passenger seat) causing us to duck inside the car while driving down the highway at 67 mph. We could have swerved into traffic or off the road causing an accident and bodily harm. Additionally, the shattered glass itself could cause bodily injury. In our instance, the sunroof visor was closed, capturing the shards of glass. 3) Yes. The problem was confirmed by an independent service center hired by our insurance company to replace the glass. 4) Yes. The vehicle was inspected by an appraiser from our insurance company. 5) No. There was no warning and no prior symptoms of the problem.

ODI #11661242POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM

I have a 2020 Kia Telluride that I bought brand new from Kia. I have performed regular maintenance on the vehicle and performed the repairs required by any recalls. When my vehicle surpassed 75k miles, the vehicle started having issues with excessive oil consumption. I had my vehicle serviced at 75k miles with the oil changed. When my vehicle was passed 79k miles, the vehicle started stalling, piston misfiring, and engine started vibrating. I took it into the dealer, and they performed diagnostic tests. The determined pistons were working fine but my oil level was very low. This was around 4k miles after my oil change. Kia requires oil changes every 7500 miles. I had the dealer change the oil. Once again, when my vehicle was approaching 4500 miles, the vehicle started to vibrate, piston was not filing properly. I checked my oil level, and it showed very minimal oil on the dip stick. The oil level was well below that was needed for the engine to properly operate. I put closed to 5 quarts of oil to get the engine to the oil level it needed. I am concerned that the excessive oil consumption can lead to the vehicle stalling on the road resulting in collision with other vehicles resulting in bodily injury or harm. According to Kia the oil consumption is fine. How is consuming 5 quarts of oil in 4500 miles fine when the manufacturer states oil changes are required every 7500 miles? The engine itself has a capacity of 6.9 quarts. At the rate my engine is burning oil, I would need over 7.2 quarts of oil to drive 7500 miles. Additionally, having an engine continuously operating with low oil would result in engine damage and thousands of dollars in repairs. The problem I am having in my vehicle is experienced by thousands of Kia Telluride owners. It's the same problem Kia has had in the past with other models. Kia is trying to avoid repairing their defective vehicle and placing the burden on the consumer.

ODI #11657839ELECTRICAL SYSTEM,UNKNOWN OR OTHER

the center infotainment screen has turned green. sometimes a hazy green, othertimes almost a solid green which affects the back up camera system when you are trying to back up and not hit anyone or anything. I have brought to the dealership and they stated the head unit is defective and needs replacement. I elevated to Kia Customer Care and they stated that because it is out of the 36,000 mile warranty they would not help. I even stated that as car is not a newer car was not asking for a brand new unit, but asked if they would at least put in a cheaper re-manufactured unit due to the safety issue and they denied that as well. I am on the kia telluride forum and multiple other people are having this issue. this is a defective part and as it is related to a safety issue needs to be replaced and covered by KIA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11657404UNKNOWN OR OTHER

While driving on the highway, the sunroof shattered. The sunroof glass exploded outwards not inwards.

ODI #11655195SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROL

Car has been brought to KIA for transmission issues multiple times and the associate tells me to just tighten the gas cap to get the light to go off. The car is not shifting properly and will "jump" or "lunge" forward while driving. I have noticed that the RPM's will jump and bounce around, seemingly down shifting, then shift again, and then down shift again, which causes jerking motion. The reason I initially took the vehicle in was for a "shake" or "wobble" when accelerating up a hill (semi steep incline) or at freeway speeds (55-70MPH). In these instances, the vehicle will have a hard time shifting and temporarily lose momentum causing concerns for me and other drivers on the road. The transmission light will go on and I call KIA to be told to tighten the gas cap. I recently brought it in for the third time and they diagnosed something different. I have mentioned the transmission each time, but they have focused on other items and not the transmission. I have had the shocks replaced, the tires replaced, alignment performed, and the problem still persist. However, the dealership will not look at the transmission and says that it is the other items, but the issue still remains after fixing the other items. The shock failure caused other items to wear out and the dealer should be on the hook for those items. I have brought the vehicle in dating to last year for the transmission issue with no help from the dealership. Please take action so that we don't lose our lives or put others at risk for injury.

ODI #11653012STRUCTURE

I have the white pearl paint on my 2020 Telluride. It’s chipping in chunks on the roof and in smaller batches across the body. I paid extra for this paint and from recent research, I’m reading this is a common issue. I’d like this to be repaired. I only have 37,000 miles on the vehicle. I first noticed it as small chips and now it’s present in more locations and expanding in width and length.

ODI #11652768STRUCTURE

The roof paint is delaminating . The problem has only gotten worst. The color is pearl white. Multiple calls to Kia consumer service and dealer- No action and response.

ODI #11652226ENGINE AND ENGINE COOLING

The contact owns a 2020 Kia Telluride. The contact stated that the vehicle was experiencing excessive oil consumption. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 76,500.

ODI #11652053SERVICE BRAKES

When I brought my car into the dealership to fix the open recall on the sest heater and get it serviced, the dealership did their multipoint inspection and discovered that with just 37950 miles, the rear brake pads and rotors need replacing. The front pads were at 6mm and the rear pads were at 2mm. They informed me that they recommend replacing the pads at 3 mm - at 2mm it is unsafe to drive. As, it is unusual for rear pads to wear before front pads - we suspect that there may be an issue with the parking brake not fully disengaging.

ODI #11650833STRUCTURE

The Pearl white paint used on Kia and Hyundai models does not adhere to the primer coat underneath causing bubbling and eventual paint peeling issues overtime that is premature in nature. This has been reported in numerous locations across the internet as found by a basic search for the issue. Consumers are left to foot the bill on a improper manufacturing issue that should be taken care of by the manufacturer.

ODI #11650372STRUCTURE

Car was parked in the driveway when a large piece of the roof paint fell off. The car is the white/pearl color. Color is reportedly known to have defect.

ODI #11649698EXTERIOR LIGHTING

I have had mi car in multiple shops and been told they can’t repair my headlights. The bulb keeps blowing and now the headlight highbeam doesn’t work and my state inspection is coming up next month and the corporate office says there nothing they can do till the part is available. I need my car fixed for my safety and my family’s safety. I don’t know what else to do

ODI #11649801ENGINE,FUEL/PROPULSION SYSTEM

Vehicle went on accessory mode while driving on the freeway. No codes were read at dealership and now they're claiming its a seized engine. They will not help me out and are claiming my extended warranty will not cover the cost due to the lack of maintenance on the vehicle. Mind you, I did my oil changes as expected using the recommended synthetic oil. Why hasn't there been a recall on this vehicle yet for the danger this creates as this is my family vehicle where I drive my newborn to and from his daycare and appointments. We are very lucky we were able to pull the vehicle to safety and to the shoulder of the freeway before an accident occurred.

ODI #11649802ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

My 2020 Kia Telluride completely stalled on me on my way to work. The vehicle was not smoking and it seemed like it went on accessory mode. I had the vehicle towed to Kia Dealership in Perris to get it checked out and was told by Olivia that no codes were read when doing a diagnostic and that my engine seized. I had purchased an extended warranty through AGWS. AGWS reached out to me to request the vehicle service records which I emailed over as Subject: [XXX] to [XXX] Today March 21, 2024 we receive a call from Olivia stating that my warranty will not cover the cost as they're claiming that we failed to service the car. Our vehicle was services as advised and stated using the appropriate Synthetic oil. I was informed that they would be breaking down my engine to see where it went wrong as there were no codes read. They also stated I had to pay for the engine breakdown $200 per hour and it would most likely take 8 hours (According to Kia). Now, I've gone on many online forum and many people have experienced this problem with their 2020 Kia Tellurides all under 75,000.00 miles. I contacted Kia Corporate as well but that got me nowhere. I don't understand how these vehicles don't have a recall as of yet for these seized engines. I also don't understand how following the oil recommendations for oil changes is suddenly considered "Lack of service". No one is willing to work with me and suddenly it's my fault that I bought a faulty vehicle. Thank [XXX] I was able to putt to the shoulder of the freeway safely as this is my family vehicle where I drive with my [XXX] and [XXX] . Please investigate as it could be a possible recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11649546EXTERIOR LIGHTING

The contact owns a 2020 Kia Telluride. The contact received Kia Campaign Number: 296 for the "Halogen Headlamp High Beam". The vehicle was repaired. The contact stated that on one occasion while driving at an undisclosed speed, the high-beam lights failed to illuminate as intended. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. The vehicle was taken back to the dealer. The dealer was unable to repair the vehicle. The contact stated that the failure had gotten worse. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

ODI #11648703UNKNOWN OR OTHER

The sunroof deflector tabs broke off and jammed the sunroof open. The sunroof is loose and I don’t feel safe driving the vehicle because it may dislodge and become a projectile.

ODI #11648764POWER TRAIN,EXTERIOR LIGHTING,UNKNOWN OR OTHER

What component or system failed or malfunctioned, and is it available for inspection upon request? POWER TRAIN, OIL CONSUMPTION, CAMSHAFT POSITION , CIRCUIT SENSORS A X 4, HEADLAMPS HIGH BEAMS DO NOT FUNCTION.CHECK ENGINE LIGHT FAILS. How was your safety or the safety of others put at risk? I DONT FEEL SAFE DRIVING AFTER SUNSET IF I CANT SEE ROAD WHEN NEEDED MY HIGH BEAMS DID NOT FUNCTION I WAS TOLD IT WAS FIXED BUT THERE WERE NO PARTS. STILL AN ISSUE. Has the problem been reproduced or confirmed by a dealer or independent service center? YES about 4 times. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO BEFORE THE 4TH WEEK OF HAVING VEHICLE AFTER 3 WEEKS OF PURCHASE WITH NO OIL.I REPORTED IT TO Y SELLER WAS TOLD TO PAY TO FIX AT SERVICE BUT I DID NOT EXPECT TO BUY A FAULTY VEHICLE AFTER THE STRUGGLE WAS TO OBTAIN SUCH VEHICE FOR MY BUSINESS.

ODI #11646701VISIBILITY/WIPER

Windshield suddenly has crack along mid passenger side.

ODI #11646819ELECTRICAL SYSTEM,STRUCTURE

Driver side power folding mirror is malfunctioning. It will sometimes get stuck in one position and won’t retract unless manually repositioned. It has not yet been inspected by the manufacturer. No warning lamps have appeared. A Google search of the issue suggests this may be a common issue with the vehicle make and model.

ODI #11645677UNKNOWN OR OTHER

Sunroof window comes off track due to guide anrms breaking and will not close . Dealer says only solution is to replace the whole frame

ODI #11644366UNKNOWN OR OTHER

Sunroof will not close. This is a know issues that Kia is aware of, and they have created performance step for technicians and also created replacement. Consumers are having to pay out of pocket to have issues corrected. Wind deflector has broken and railling system as well. No open recall in the 2020 Kia telluride for this issue. Please view attached youtube video link of this issue. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11643836POWER TRAIN,UNKNOWN OR OTHER,ENGINE

The car is a 2020 Kia Telluride. It was purchased in August 2023 at the time it was leaking oil took it back to the dealer and they replaced the housing put in a new filter and said all was good .For a year. it constantly needed oil took it back to the dealer, said that everything was fine. I would be driving and the car would stop. The oil lamp would come on and I would have to drive and put more oil in it every week. I was putting a quart of oil into the vehicle just about weekly because it seemed to be leaking oil and just a dying out. just a few days ago after putting a quart of oil in I’m driving my vehicle and all of a sudden Smoke comes out of the back a little bit out of the hood. It just stopped all the lights went on the car went dead. Had to call the police get the vehicle towed to the dealer at that point was told the engine had died. They want to put a new engine in the car Which it’s a five year-old car. It should not need a new engine what is causing it to need a newengine. Ever since I purchased the car, it had oil problems so did the oil lead to engine failure. I know I’m not the only one that this has happened to every time I would take it back to the Kia dealer. I was told everything‘s fine everything was not fine never got any warning lights or signals, except for when I was driving the car would literally sputter and stop at a light. I would have to restart it and then go get oil.

ODI #11642054ENGINE

On [XXX] , my wife heard a rattling noise while driving. I verified the rattling noise on [XXX]. On [XXX], I researched online and there are a lot of 2020 Telluride owners that experienced the same issue. They mentioned they had no oil in their cars. I checked the oil that morning and confirmed my wife's car had no oil. I reviewed the manual and checked the oil again according to the instructions in the manual. The car still registered no oil in the dip stick. The car did not report any warning lights. There was no engine light or oil pressure light that came on at any point in time to indicate there was no oil in the engine. Per the instructions in the manual, I drove the vehicle carefully to the auto part store. I purchased and added 6 quarts of synthetic blend 5W 30 oil. After that, the rattling in the engine seized. I sent a text message to Kia in Alpharetta, GA. I spoke with Izzy and explained the situation and requested an appointment to have an oil consumption test performed. She advised that the oil consumption test had a $440 cost and consisted of performing a series of oil changes over the course of a specified time to determine how much oil the vehicle was burning/consuming. She said I could call consumer affairs and I asked her if she was referring to Kia consumer affairs or the national/federal consumer affairs. She verified it was the national/federal consumer affairs and provided me with this number to call 1-888-327-4236 which actually belongs to Kia's consumer affairs hotline. Izzy advised that I had pending recalls in my car and asked why I have not brought the car in. I mentioned that I live in Ball Ground, GA and the nearest Kia dealership to me is the one in Woodstock, GA. However, I stopped taking my car there because I previously took the car there to get the oil changes done and each time I did the car would have a nail in one of the tires a couple days after the service. I lost confidence in the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11641572UNKNOWN OR OTHER

2020 Kia Telluride paint issues. SWP is a known issue. Kia will not take responsibility for a defect in their lamination process. Will come off in sheets almost exposing the primer below. Horrible ownership for their defect.

ODI #11641121POWER TRAIN,UNKNOWN OR OTHER

My vehicle has been repaired multiple times for leaking oil in different areas.

ODI #11640414POWER TRAIN

CV axel vibration issues. Seems to be a common complaint on 2020 Telluride but no recall. Car is unsafe to drive.

ODI #11639835POWER TRAIN,ENGINE

Our vehicle is 4 years old and has been experiencing excessive oil consumption (a quart every ~600 miles) and extreme shaking at speeds between 20-50mph. After months of trying to diagnose the issue we have been quoted a total engine and transmission replacement. After calling dealerships across the East coast for second opinions, this is a common diagnosis for our vehicle year and model and even within our small local dealership they are seeing other 2019 and 2020 Kia models experiencing failed piston rings. Kia declined our request for corporate intervention to address the issue.

ODI #11639991ENGINE

My vehicle is using excessive amounts of oil. Every time I drive it, I can smell burnt oil. I took the vehicle to the dealership on 1/24/25 where they found a leak in the oil filter housing. This was repaired (same day) and the oil was topped off per the service report. After smelling the oil smell again, I checked my oil on 1/31/25 and found that the oil was marked between the min and max line on the dipstick. I have reported this to KIA and waiting to hear back. I am reading hundreds of 2020+ Telluride owners complaining of the same issue. I have had no indicator lights.

ODI #11638805STRUCTURE

The sunroof deflector assembly spring broke and caused the sunroof to hang up on the passenger side. I have opened the sunroof less than ten times. With the sunroof hung up on the passenger side it attempted to open and caused damage to the whole assembly. Now the dealership is wanting $5,000 to fix due to a faulty part.

ODI #11638665ENGINE

Telluride is burning a quart of oil a week… very dangerous

ODI #11637967SUSPENSION,POWER TRAIN

#1 Rear shocks have been replaced 5 times (beginning November 2021-September 2024) after bringing the vehicle in 7 times due to clunking. After dealing with Kia directly they agreed to cover costs. Clunking was resolved shortly but started again a couple months later. #2 Recently the car began locking up while in operation, while accelerating, but no code was detected. Transmission was flushed (December 2024) and one month later same type of lock up began happening again, this time the check engine light came on (January 2025). Code indicates Torque converter clutch is off. Dealer will now try to fix the issue. Car is available for inspection. Problem #1has been reproduced by Kia service at the dealership.Problem #2, since code was detected dealer will inspect and hopefully be able to fix. This car is just over 5 years old with less than 70,000 miles. Between these 2 issues I have been in to the service department going on 8 times!

ODI #11637456EXTERIOR LIGHTING

I brought veh to Covina Kia on 1-6-25 for recall (SC299B) of headlight high beams failure. George Arroyo refused to take my veh in telling me my warranty had expired. I told him the safety recall had to be addressed. I insisted mileage doesn’t not void a safety recall. He finally took veh in. My veh has been at dealership for 16 days and has not been touched. It is obvious dealership doesn’t want to perform recall because there is no money to be made for the technician and service advisor. I am getting automated texts but no person calls back to inform me about the exaggerated delays. I have filed a complaint with Kia Motors and situation has not changed, my vehicle is still parked at the dealership.

ODI #11636919STRUCTURE

The Snow White Pearl paint on my 2020 Kia Telluride is rapidly peeling directly above my front windshield. It started as a small 2 inch area first and quickly turned into multiple large areas where the paint is pealing. The largest portion is now roughly 5-6 inches in width. I believe the ENTIRE care needs to be repainted as fixing one spot is not the solution. I have not contacted the Kia dealership or any local repair shops but I could get a quote as needed. Please let me know how to proceed.

ODI #11636792ENGINE

The truck was purchased in 2021, with no known issues. In early 2024, it was observed that the truck would struggle to accelerate and started making weird noises like it was about to stop working. The truck received its normal oil changes and no issues were identified by the dealership. In mid-2024, around June, the truck continued to act up after having the oil change completed. The truck was taken to a second mechanic who noticed that the truck was missing a lot of oil after completion of a recent oil change. I paid for another oil change and by September 2024, the truck was now leaking oil. My family's safety was jeopardized because there were no warning lights for me to check the oil or anything else. It was taken to a kia dealership who replaced the timing cannister in October 2024. By December 2024, same issues again. An oil consumption test was conducted in January 2025, and result is the need for a new engine, $10,000. I am unable to receive assistance from any other repair shop because of the known issues with kia engines. I need my truck to be fixed by Kia because this is a known issue from other owners as well.

ODI #11636511POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

While traveling at highway speeds between 65-75MPH the vehicle with violently shake while shifting and then lunge forward. However, during the shaking the vehicle is hard to control and feels like it is going to just shut off. This scenario primarily happens on flat roads at the above mentioned speed. However, we have noticed an issue with the vehicle while turning corners and accelerating, as well as, when going up hills or steep highway sections. The vehicle has a V6 but seems to struggle shifting when trying to accelerate even to 40-50MPH. In some instances the vehicle has labored up a hill and seemingly doesn't want to downshift and pick go faster. It seems that this issue has triggered a TSB from Kia, but the issue has potential for elevated risks for other drivers on the road. If the vehicle is unable to maintain freeway speeds or climbing speed, then it poses a risk to traffic on either side of the road and the potential need to pull over. It seems that the vehicle loses power or momentum and would make it very dangerous to get off the road or onto the shoulder. The violent shaking could cause a driver to panic and lose control of the vehicle while at highway speeds and needs to be investigated.

ODI #11635839STRUCTURE

I am the owner of a 2020 Kia Telluride with less than 60,000 miles, and I am experiencing a significant issue with the paint peeling off the top of my vehicle. The car is always parked in a garage and only used for routine school pick-ups, with no incidents or accidents that could explain the peeling paint. After researching, I have discovered that this issue is a recurring problem for many Kia vehicles with the Snow White Pearl paint color. It is evident that this is a result of defective paint, and I am outraged that I am being quoted $3,500 to fix an issue caused by Kia’s faulty materials. The peeling has spread to two different areas and worsens daily, further devaluing my vehicle through no fault of my own. Given the widespread reports of this issue and ongoing discussions of a potential class action lawsuit, I urge Kia to address this problem immediately and take responsibility for the defective paint. I strongly believe this should be treated as a recall and that Kia should cover the cost of repairs. Please respond promptly with a resolution, as this is unacceptable for a vehicle of this age and mileage. I expect Kia to stand by the quality of its products and address this issue without further financial burden on your customers.

ODI #11635453STRUCTURE

Paint is delaminating from top and hood of vehicle.

ODI #11635247EXTERIOR LIGHTING

 The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V148000( EXTERIOR LIGHTING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect

ODI #11634446ENGINE

Upon braking the vehicle would run rough and the engine would shut off completely. This was first noticed when my wife was turning into our driveway and turning across traffic. She was heading westbound and slowed down to take a left(northbound) into our driveway. Upon braking the engine started to run rough & as she accelerated to turn into the drive, the engine shut off completely. This left her stranded turned perpendicular to oncoming traffic. The oncoming traffic narrowly avoided an accident and left my wife shaken from the incident. I brought it into the dealer where after multiple days of investigating found the vehicle was 4.9l of oil low. There was no indication of low oil in the engine; no indicator light or sounding of low oil, prior to complete engine shut down. The dealership stated when the vehicle shut off, the low oil light would then turn on. This is possible as when it had shut off on me while bringing it to the dealer, there were 4-5 lights that would turn on when the vehicle shut off. The dealership performed an oil change, which it was near to the mileage for needing an oil change anyways. Since this was completed we have not had any issues since. I am working with the dealership currently on why the vehicle is consuming so much oil, but my main concern is there was no warning or indication before the vehicle shut off while in normal driving conditions. I called Kia service and the dealership today and they stated the light should come on when there is less than .5 qrts of oil left in the engine. They believe I did not reach the threshold for the light to come on, but again my concern is the only first indication of low oil should not be my vehicle shutting off in an unsafe condition.

ODI #11633062POWER TRAIN

Oil filter, housing leaks where it bolts to the motor this could become a fire hazard but the exhaust close to it

ODI #11631924STRUCTURE

Paint is peeling above the windshield.

ODI #11630916ELECTRICAL SYSTEM,SEATS

Our vehicle was flagged for a service campaign recall for the power seat control switch and seat slide knobs. According to the service campaign, the power seat switch back cover can be dislodged resulting in an internal misalignment of the seat motor control switch in certain conditions. When taken to the certified KIA dealership for repair on this recall, we were told the service campaign recall ONLY applied to the passenger side front power seat. The dealership therefore only made the repair to the passenger side seat. Less than 6 weeks after this repair (in Nov 2024), we discovered the driver side power seat stopped functioning in the reverse position. We could move the left driver power seat forward, but the seat would not move backward. This became a significant safety issue as once a shorter person drove the vehicle, a taller person had no means to move the seat aft to safely allow sufficient space for legs/feet on the gas/brake pedals. All other seat position functions worked normal, except for sliding the seat aft on the driver side. It simply would not move aft. The car became unsafe to drive for taller individuals and we had to take it back to our dealership to repair at our cost. The KIA dealership verified the seat failed to move in the aft position and they replaced the driver side switch assembly. The recall campaign details seemed to match the symptoms we had on the driver seat; however, our vehicle VIN only correlated the campaign to the passenger side, NOT both seats. The KIA service manager informed us to contact KIA Customer Care as he felt both seats should have been part of the recall given our issues. KIA Customer Care took note of our issue, but said there is nothing they can do since the recall was only specific to the passenger side of our vehicle. We hope this issue can be resolved for future Telluride owners who may have similar problems given KIA would only repair (as part of the recall) the passenger side & not both seats.

ODI #11630727ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTUREFIRE

OCTOBER 2024 Before the main incident Oct 2024, I started noticing slight changes in the way my KIA was operating: - Delayed response to accelerate when at a light - Tire sensors/ crash collision sensors - Lane assist pulling my off the road or into on coming traffic (random) - Intermittent Power loss while driving. - Lights not working properly. - High beams failed to operate in Sept and was told by Burlington WA KIA there was not a fix for the recall, while there for service/oil change. - Car going into parking brake when not activated. - When stopped in car is in drive, when starting to accelerate the car went in reverse causing me to hit a stump and partially tearing front bumper off. About a week after that incident I was driving home from store and car started randomly pulling car into oncoming lane. Thankfully there was not a vehicle at that time. Car then started having weird fluctuations with speedometer and dash info. Went from 24.7 miles to gal to 38 and kept jumping, experienced more instances of power loss while in drive. Then all of sudden dashboard went haywire. Whole dash lit up and was switching from different drive modes. I started noticing an electrical burning smell and smoke coming from hood. I pulled over not even a mile from home and started to pull everything important from vehicle. Think the car was on fire under the hood. After several minutes of accessing the situation and smoke dissipated, I decided to try and get car home. As I put car in drive it again went in reverse. I put car in park again and then drive and was able to proceed and limp car home. I parked car and took video of the dash light party and video of putting car in drive and it changing randomly. There still was an electrical burn smell on outside and in cab of vehicle. When my husband arrived home I tried to start vehicle to show him and it wouldn't start. So, he thought maybe the battery fried and took bat in to Napa and bought a new battery.

ODI #11630131EXTERIOR LIGHTING

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V148000 (Exterior Lighting); however, the part to do the recall repair was unavailable. The contact stated when the vehicle was taken to the dealer, the contact was informed that the parts to perform the recall repair were on back order. The contact stated that the parts had not been made available even after waiting for a month. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11629516UNKNOWN OR OTHER

-Sunroof Wind deflector arm spring broke and when opening sunroof it got stuck and de-railed the entire passenger side arm making it loose and possible having the sunroof detached on high speeds. Sunroof would no longer close with switch -I was going on a trip and driving on highway, had to make a sudden stop to try close it as it was loose on one side of the arms. -Have an appointmnet with dealer, but I am guessing they will not repair as it is out of warranty -no warning lights or messages

ODI #11629122ENGINE

Oil pressure light failed to engage even though engine started to tick.. resuling in Valves not lubricating effectively. It took until next day for Engine to hesitate. When the Auto start feature engaged( the battery light also showed) This left me at the Lights on green, and i had to put vehicle in park to start the vehicle again. The main issue here is that the low oil sensor isnt coming on fast enough for how low the oil is ( 4 quarts low)

ODI #11628613SUSPENSION

My rear struts are leaking and Kia is refusing to repair them. I know that Kia recalled self-leveling struts for my make, model and year, but I'm told that my version doesn't have those struts. Even though I'm at ~85,000 miles now and it's out of warranty, I believe my struts failed much earlier and it didn't become noticeable until now. Moreover, in searching the internet, many other owners of Kia Tellurides are facing this issue. I would like Kia to be investigated for failures related to rear struts for the 2020 Kia Telluride to see if this is a parts defect.

ODI #11628298SEAT BELTS

Passenger side seat belt retracts slowly but sometimes not at all. Driver side retracts slowly.

ODI #11628110ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPERCRASH

Continues to have issues with dealership to remedy/correct recalls. Have waited for 60+ days since recall remedy was initiated in August 2024 Headlights continue to be a hazzard and due to this we had unfortunate incident of a deer running out and inability to see in the dusk of 6am due to lack of head lights. This has caused immense hardship regarding finances and maintaining a job as we are down one car and Kia has not offered and:or received all parts for any repairs of the recall. Advised if we attempted to fix one recall (power seat) then our “ticket will be closed and you will need to pay out of pocket for the headlights”. However this is not consistent or within the regulations of Recalls and good faith attempts. I have already contacted an attorney to pursue legal counsel. I feel KIA will need to apologize and really earn trust from all consumers as Telluride has been an issue to this day, even newer models. Attached is Allstate claim of the incident on 10/18/24 AND attachments reflecting recall announcements via postal and several follow up appointments since remedy was offered, however no action nor diligence made to correct recalls or follow up as appropriately with us to keep us updated about parts etc. .

ODI #11628176ENGINE

The engine is burning oil at a rate of a 1 quart and a half every 1000 miles if this engine locks up with my wife and kid driving this could cause an accident Kia is not standing behide this and it needs to be replaced please look into this

ODI #11627781SUSPENSION

After 30K miles the self-leveling rear suspension had become very hard causing the vehicle to jolt and not absorb bumps which causes a distraction to the driver causing an unsafe condition.

ODI #11627606SERVICE BRAKES

The braking system on the car is failing, the brakes are spongy and require to be pumped for the brakes to work securely, and occasionally the brakes would fail completely. The car has been taken to the dealer three times and ask for the problem to be repaired, I was told the brakes were fine it's just electronic braking system but I was feeling. I did have a mechanic check the brakes and was told the problem need to be repaired by the dealer it was a dealer's problem.

ODI #11626442EXTERIOR LIGHTING,SEATS,VISIBILITY/WIPER

I have had been in several times to correct the recall, they noted the seat repaired under warrenty but the service advisor was stuck when retrieving my car. Headlights have need in twice and I’m being told the fix failed to correct the headlights. Wipers stop working intermittently and paint is down to bare metal along windshield and hood. This car is crap.. rear seat folds up when sitting on it and I am repiadmy told they don’t see a problem. Seats are not electric in the rear. This has a feature of an auto close from the back for loading. And it is triggered when my kids sit in it. Only the right rear captains chair.

ODI #11625747STRUCTURE

About a year ago the pearl white paint on my 2020 Kia Telluride started pealing off for no reason. The car has 80000 miles and is less than 5 years old. There should be no reason the paint is pealing already.

ODI #11625186STRUCTURE

Vehicle has pearl White paint that is peeling off the entire hood where the letters "Telluride" are. Concern is future rust and issues. IF vehicle rusts it can cause other issues and further rust throughout the vehicle. Appeared 11/10/2024

ODI #11624681VEHICLE SPEED CONTROL

While driving into school parking lot, vehicle very suddenly just STOPPED driving. Engine was on, but accelerator/gas pedal did NOTHING- totally unresponsive. Was in the middle of traffic coming in and out of school and vehicle would not move an inch. Turned on and off, and still nothing. After 10 minutes of turning on and off, it finally went again, and I pulled into a parking spot. Vehicle is too dangerous to drive with unpredictable stopping, had two young children in the car. KIA company is awful, nothing but problems with this car, and very much safety issues!

ODI #11624684SERVICE BRAKES

While driving and attempting to brake, the brake pedal was COMPLETELY unresponsive. Slamming on brakes did nothing, and I could not stop the car. I just kept steering, with traffic all around me. About 15 seconds later the vehicle finally came to a rolling stop. It was EXTREMELY frightening and dangerous. The car had random lights that would flicker on and then off the dashboard when you started it, but then nothing. We had an appt at KIA to address, even though they weren't coming anymore. Roadside assistance took to the dealer, who confirmed that it was a wheel speed/brake sensor, and so car brake would not work. It was not a recall at the time though. We paid $1500+ to repair it all, and months later the real for that exact issue came out. Submitted the reimbursement form to KIA, and despite following up several times, it has been several months still not reimbursed.

ODI #11624571STRUCTURE,ENGINE

This 2020 Kia telluride has paint peeling in between the windshield and sun roof. I have seen tons of post of this happening to people. Kia should be held responsible for this.

ODI #11623935ENGINE

Oil filter housing started leaking and had to be replaced. Although the part is part of the engine, it is not included in Kia's powertrain warranty. This is unacceptable/unreasonable and should last longer than a couple years from new. This part should be recalled and I should be reimbursed for it's replacement.

ODI #11623680VISIBILITY/WIPER

Driving vehicle at 45 mph on secondary road. Small object impacted near the top of the windshield driver side - presumably from passing car. Within 5-10 minutes a small (4") crack appeared. Within 1 hour the crack was about 6". Within 2.5 hours the crack had extended to about 18". Forty eight hours afterwards the crack has extended to ~24" horizontally at mid-windshield on the driver's side. Weather conditions were sunny, clear with temperatures in the low 70s.

ODI #11623273SUSPENSION

Less than 40k miles and the rear suspension has completely gone out. The jolting at low speeds is significant. At higher speeds, the lack of suspension is dangerous. Never used for towing. Purchased with tow package and self leveling shocks. Began early this year and has not subsided.

ODI #11623120ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM

For the past year at least I've had check engine light come on and turn off before being able to get in for a diagnostic. Along with the entire engine shutting down while idling, parking, turning. Whole electrical system failure. Can't move the steering wheel. Have to restart the car and it takes a few tries. Sometimes the car will be off and will not start back up for a while.

ODI #11620542EXTERIOR LIGHTING

The headlights perform poorly when fully functional, one is out and when I replaced the light it still is not working and now that one is out I am scared to drive at night for fear of hitting a child or pet in my complex. And i will not allow my son to drive because he may get seriously hurt as well. This issue needs to be resolved as to why the headlights just go out and are not fixable with a bulb replacement.

ODI #11620723ENGINE

Engine is burning oil deal ship says noting is wrong with the car so then where is the oil going if it does not have any leaks at all

ODI #11620378VISIBILITY/WIPER

One morning when I went to get into my car I noticed a large crack approximately 12in in length across my windshield. There had been no noticeable chips in the windshield prior and there was no sign of being hit of any kind. I took the car to be looked at by a family member in glass and he said the issue is a manufacturing issue and the glass is thin and unsafe. The dealer said they won’t replace because it isn’t in the date range involved in the class action lawsuit. Since this I have had several more chips and the crack now runs all the way across the glass and extends up and down

ODI #11619570UNKNOWN OR OTHER

Paint peeling from 2020 Kia Telluride. It seems to be a known issue with many Kia Telluride owners experiencing the same paint defects. This is a serious quality issue, I've had many vehicles for 10+ years and never experienced the issues I'm having with this car. The car has under 50000 miles and for it to be peeling like this seems to be a manufacture defect. Kia has refused to fix the issue as they claim its not under warranty.

ODI #11619486UNKNOWN OR OTHER

The sunroof snapped when opening appears the wind deflector had broken in the corners

ODI #11618774POWER TRAIN,ENGINEFIRE

We contacted Kia US after taking the Kia Telluride to a Kia service station for an oil change.The service tech told us that they were not going to do an oil change because,”the Telluride was a ticking time bomb.” This was said in front of the Kia service Mgr.We were very nervous driving the vehicle because no one explained what that meant.Shortly after the service appointment, the Telluride’s engine caught on fire.We call Kia US that same day to open up a case.We explained all the issues we had with the Telluride (windshield issues, headlight issues, main display screen issues, luggage rack issues, sunroof, drive shaft, wiper fluid filter issues), to include the engine. After paying an attorney to provide all documents that Kia US requested from us, including every oil change receipt for the Telluride, Kia US only offered to only pay for the parts for the driveshaft/engine fire issues. To make matters worse, the Kia service department said that the 100+ parts needed to repair the engine, were on back order. Our Telluride’s engine caught fire in April and Kia US has done nothing for us, even though the issues are under 2 recalls. This is unacceptable for a manufacturer to ignore recalls, especially when it comes to the safety of people, families and children. We contacted Kia US for 6 months with no help from them. We sent registered/certified letters to Kia US executives, legal Dept, Kia Finance and the last communication from Kia US was that they are not doing anything for us- no repairs for the recalls, even though we mentioned the recalls associated with our Vin/Telluride. They are completely disregarding the entire situation. Since then, we have had to find another option for transportation since we have been without the Telluride for 6 months. Kia US needs to take back the Telluride and either provide us with a safe/working vehicle or reimburse us for what we have spent on the Telluride. Thank you for your assistance. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11618335STRUCTURE

White Pearl paint flaking off front of car above windshield

ODI #11618256UNKNOWN OR OTHER

Paint peeling off car

ODI #11618084ENGINE

The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,335.

ODI #11617978UNKNOWN OR OTHER

Sunroof wouldn’t slide back to open, but the back of the sunroof tilted opened. Now it doesn’t close completely and dealership said can’t close it and it would be $4700 to fix.

ODI #11617791ENGINE

We purchased a new 2020 Kia telluride in late 2019. We purchased this vehicle because of its 100,000 mile warranty. We went the extra step and added the best extended warranty possible so we were covered for many miles and years. I have always done my own oil changes as I am a journeyman fitter and understand the mechanics of a vehicle. I kept every receipt from every oil and oil filter purchase for the last 5 years as well as a detailed log book. Around 75,000 miles we started noticing major oil consumption. Approximately 1 quart every months and then up to about a quart every 2 weeks. We also notice a huge loss in engine power and take off. My wife said she was having trouble pulling out onto hills and was very dangerous at intersections, because of the lack of power. We then took the Kia telluride to my main mechanic, he replaced all 6 spark plugs and said we should immediately take it to a dealer as it sounds like the timing chain maybe going bad. This was early August 2024. I made an appointment with Diehl Kia in hermitage the next day for [XXX]. After a few days the dealer called and said that they could not get the car to replicate the noise they heard when they brought it in. It sat for 2 weeks before they decided to open a claim with Kia customer service. Kia recommended they do an internal investigation at the customer cost which we approved. They said they had found some build up and Kia was requesting the oil change records which I promptly provided. Kia then recommended to do a compression test on the cylinders. Again at customer cost. Even though the vehicle has less than 100,000 miles and the warranty is still valid. We agreed to pay for the compression test as well. After a few more days the service associate called me and said that the compression test had passed to my surprise. A few more days went by and we really had no answers. After pressing the dealer for answer they finally told me that Kia was not accepting our service records.

ODI #11617053VISIBILITY/WIPER

When trying to open the sunroof, the wind deflector broke and knocked the sunroof off its track. I had to remove the sunroof and get it back on the tracks to get it to close and prevent water from entering the vehicle from rain.

ODI #11616122SUSPENSION,PARKING BRAKE,ENGINE AND ENGINE COOLING

The contact owns a 2020 Kia Telluride. The contact stated that while operating the vehicle, the "Electronic Parking Brake" warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the "Parking Brake Connector" had fractured. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who replaced the rear shock absorbers, rear sway bars, rear control arms, and the motor mounts. The local dealer also discovered that the oil pan and oil filter had cracked. The vehicle was repaired. The manufacturer has not yet contacted. The failure mileage was 50,000.

ODI #11615122UNKNOWN OR OTHER

- Pressed the moonroof button to open and the panel misaligned and will not open or return to closed position. - With the moonroof ajar I'm am unable to drive in enucleate or raining weather - Dealership is backlogged and tells me I WOULD HAVE TO LEAVE MY CAR FOR 3 FOR A DIAGNOSIS AND WAIT ADDITION DAYS FOR THE PARTS TO ARRIVE AND REPAIR TO BE MADE - No warning messages, sounds or symptoms. First time this has happened and its locked open in misalignment

ODI #11615022UNKNOWN OR OTHER

The driver side and passenger side view mirrors are retractable. Both side view mirrors will get stuck in the closed position which affects the ability to see vehicles on the left or right.

ODI #11613452UNKNOWN OR OTHER

The sunroof became stuck while attempting to open. It would not close and further inspection showed that parts of the sunroof had broken. This seems to be a bigger issue.

ODI #11613656UNKNOWN OR OTHER,ENGINEFIRE

Vehicle started on fire and burned up while parked. Fire came from the engine compartment. Unknown from exact location in engine compartment.

ODI #11611639SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER

Vehicle began having issues around 60,000 miles. Stutters and slips between 2nd and 3rd gear. When on an incline the issue is much more prevalent. On a steep incline, the vehicle is like lurching it is so prevalent and it feels as though the vehicle is going to give up. Around 45 mph, the vehicle begins vibrating; as speeds increase, the shaking (left to right) becomes increasingly violent. At times, it feels as though the vehicle is going to shake off the road. The issues I primarily when accelerating, and when the gas pedal is released, the shaking slows almost to a stop. Tires, balance, and alignment checked multiple times over the course of the issue and tires are changed seasonally. Took to dealership multiple times to be told there was no issue with the vehicle and it was operating properly. Just over 100k miles, back at the dealership and there is suddenly an issue found. Was told at dealership that passenger side front axle inner race is damaged and needs replaced. Took vehicle to local mechanic since dealership had jerked us around so much over the issues, not repairing, keeping car for extended amounts of time without a loaner vehicle, etc. Local mechanic did a lot of research. This is a common complaint of the Telluride and Kia is aware but is not doing anything about it. Mechanics recreated issue immedately said rear driveshaft had movement it shouldn't and replaced. They also serviced the transfer case and transmission. There is a TSB issued on this, but research suggests that it is not resolving the problems and kia dealerships are not acknowledging the issue until out of warranty and TSB doesn't cover the repairs even though it is faulty manufacturing.

ODI #11611664EXTERIOR LIGHTING

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V1480000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11610235UNKNOWN OR OTHER

The paint on my pearl white 2020 telluride is peeLing off in sheets in the roof. The car has less than 100,000 miles and should not be doing this. Multiple people including the ones in a lawsuit with kia have had this problem and it needs to be addressed!

ODI #11609432STRUCTURE,UNKNOWN OR OTHER

The wind deflector/bug guard on the sunroof broke and pieces from the broken mechanism proceeded to lodge themselves throughout the track of the sunroof causing the entire track system to break/malfunction. There are several screws that were snapped from the plastic track, which then left the sunroof glass “bouncing” and unsecured on the car. If this was not noticed prior to hitting the highway or driving with any sort of speed I am confident the sunroof would have shattered causing a hazards for myself and children in the vehicle or flown off the car causing a hazard to others on the road. The car is currently at a KIA dealership being looked at, to which they suggested this because it’s becoming more and more “common”. Additionally it is not a cheap fix, quoted just under $4000 for parts and labor. Absolutely no warning lights or indicators stating the sunroof was “open” or malfunctioning. Even once it was no longer attached to the track/bracket system it was not triggering the light indicating it was open like it does normally and with all other doors/windows.

ODI #11607880VISIBILITY,STRUCTURE,SEATS1 INJURY

Tonight I tried to open my sunroof for some fresh air while relaxing in my vehicle. My sunroof made some weird cracking noises and is jammed open. I only used my sunroof 2 to 3 times. However, it's in the stuck position and sounds like crushing glass when I try to open it. My rear right passenger folds down on its own. My grandson has been folded into the seat multiple times. I contact kia and got no resolution. This is dangerous. I went to retrieve my backpack from my backseat yesterday and when I set the sear back it made a auto sound, it slid completely forward hitting me in my face. The seat ejects by itself often and it a safety risk to my family and i. I checked kia forums only to find this is an huge issue and spoked about hundreds of times involving telluride and Sorento models. I'm afraid my sunroof glass with break.

ODI #11607518SUSPENSION,UNKNOWN OR OTHER

The back self-leveling shock absorbers have failed. Even the slightest bump has my back passengers in danger of hitting their heads. In reading various forums, this is a problem with the 2020 Tellurides with the tow package.

ODI #11606936EXTERIOR LIGHTING

The recall 24V148 regarding headlight High beam issue from Gebruary of thus year still has no remedy in order to fix the issue. It has been 6 months and the dealerships just say sorry we don't have any solution even though the recall associated with my car doesn't apply due to the headlamps being replaced with completely different ones already myself. Why is it being allowed that y kkntha later they still don't have a solution so this causes issues with my income because I can't rent my car out due to the open recall

ODI #11607025UNKNOWN OR OTHER

My 2020 Kia has peeling paint. I looked online and see that it's a big issue and theres even a class action lawsuit. Sites said to file a complaint here to document it. In 2022, the paint started peeling near my sunroof. I didn't do anything about it since it was a small area. It has now continued peeling to the point that I started looking at warranty information since it's obviously an issue with the paint...it peels off like nail polish. The warranty ended at 36,000 miles and I now have 50,000. The issue first started when I had 33,000 miles.

ODI #11606059ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM

My check engine and oil lights have come on more than once around the time of needing an oil change. During that time, the engine bucks, and the RPM revs high and low. The Kia Service Dealer, both times, stated that the light was coming on because the oil was low. The first time they replaced the spark plugs as a precaution, since the check engine light state miss-firing. That didn't fix the problem, because the light came one again right before the next oil change was needed. And this time, the car actually stalled out at a red light. They said the oil was really low the second time. I asked where the oil could be going. They said it wasn't leaking that they could tell, and that Kia says its ok to lose about a quart every 1000 miles. I don't agree with that, especially with a 4 year old car. So I had another family member drive the car while I followed, and sure enough I saw black smoke coming out of the tail pipe. So, the engine is burning the oil. On top of all this, I noticed that the screen (which they just did a software update on) right side compass keeps appearing suddenly and then disappearing, without anyone touching the screen. Then I noticed yesterday, after I parked. The Emergency Brake turned out all by itself, without me pulling the button up. The red light indicator came on also, then turned off and on and off. Lastly, the forward movement button on the driver side button doesn't work, which I thought was supposed to be repaired as part of the last recall. All in all, I am afraid to drive this car because I think the engine or seat is going to catch fire at any moment.

ODI #11606085ENGINE

The contact owns a 2020 Kia Telluride. The contact stated while driving at slow speeds, the contact had driven over the tire tread from a tractor trailer. Due to the failure, several warning lights appeared on the instrument panel. The vehicle was taken to an independent mechanic where the vehicle was serviced; however, the warning lights appeared back on the instrument panel soon after return of the vehicle. The vehicle was taken back to the independent mechanic where it remained for over two weeks. The contact reached out to the mechanic and was informed that an abnormal knocking sound was coming from the engine. The mechanic then towed the vehicle to a dealer where a diagnostic test was performed. The contact was later informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 78,000.

ODI #11603689UNKNOWN OR OTHER

Unknown- my 2020 Telluride doesn’t even have 60,000 miles on it. I have only used the sunroof a handful of times and realized it won’t open all the way when I tried it. Realized there’s a metal piece that’s connected with plastic that has snapped off. After searching about it, I’ve seen so many people comp about this same issue and how expensive it is to fix. Why hasn’t there been a recall on this if so many are having the same issue?

ODI #11603272UNKNOWN OR OTHER

Windshield replacement 2 times in three years and about to have it replaced again six months after replacing it. It seems little thing that hit the windshield will crack it. I asked KIA if they had complaints about windshields problems and was told no. I getting expensive replacing it every six months or ever year. I believe it cheaply made and the won’t admit it.

ODI #11602711UNKNOWN OR OTHER

While driving the vehicle I opened the sunroof. The sunroof appeared to be stuck with a metal object attached to the wind reflector popped off and came inside the vehicle. Had it been closer to my face it could have caused grave danger, if it had struck my eyes. The piece appears to have attached to the wind reflector and frame of sunroof.

ODI #11602788UNKNOWN OR OTHER

2020 Kia Telluride Snow White Pearl paint chipping on top of windshield exposing primer. Known issue regarding Kia and white paint colors.

ODI #11602025STRUCTURE

I purchased a used white 2020 Telluride EX with 47,000 miles in November of 2023. I noticed 4 or 5 what looked like chips in the paint on the body along the top of the windshield. They have slowly gotten larger, one becoming about the size of a half dollar coin. There is no safety risk. I haven't made an appointment yet but will be in the next week since I now have 57,000 miles and the warranty runs out at 60,000 miles.

ODI #11600997ENGINE

In November of 2023 my our Kia Telluride began giving us issues. It would act as though it wanted to die/shut off while idling at stops or even during acceleration. We took it to a local mechanic that we always go to. They told us the car was 4 quarts low on oil, even though it had only been about 3,000 miles since the last oil change. Since it was under warranty called the dealer to get an appointment. They told us it would be several weeks, however, it finally did die on my wife while driving on the interstate to work one morning. She immediately called the dealer, who agreed to look at the car that week. Thus began the 5 months of back and forth to the dealer for continuous "testing". Finally, at the beginning of April 2024 we got the ok from Kia to move on the next round of testing. We had an appointment to drop it it off on 4/29/2024. I am filing this complaint on July 10, 2024, and our car has been sitting in their parking lot inoperable since. Initially we were told it would be 2-3 weeks to get a new engine under warranty and each time we have called the dealer or Kia, no one can give us an ETA on the new engine. We now have a vehicle that has been sitting in hot sun getting weather damage for the past 3 months.

ODI #11600601ENGINE

Engine is burning oil now has a rod knock. It’s been sitting at the dealership for two weeks, so haven’t heard anything back

ODI #11600102ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Sunroof went off track and will not close. Took it to the dealership and it will need a totally new sunroof assembly totaling $5,000 because the sunroof got off track on its own.

ODI #11599332VISIBILITY/WIPER

Tried to open sunroof and it tore itself apart and tore itself off of the tracks and now I can not close the sunroof

ODI #11598137STEERING,SUSPENSION

Very bumpy ride. Shocks had failed. The shock failure was part of another problem from the shock insulator and absorber. The vehicle became very dangerous and unstable to drive at high speeds (freeway). Shock failure and suspension potentially caused additional problems.

ODI #11598396POWER TRAINCRASH2 INJURIES

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V214000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked, the vehicle rolled down from the driveway of his home while his son was in the backseat. The contact attempted to stop the vehicle and was knocked down by the door and the vehicle ran over the contact's foot. The vehicle was stopped by the contact when he engaged the brake pedal, but the vehicle crashed into his neighbor's vehicle. The crash was minor. The contact stated that no warning lights were illuminated. The contact was taken to the local hospital. The contact stated he suffered a contusion in his foot and was diagnosed with a crushed injury by the local hospital and he also stated his son was traumatized from the incident. A police report was not filed. The dealer was not contacted and the vehicle was not repaired. The manufacturer was made aware of the failure The failure mileage was approximately 68,213. Parts distribution disconnect.

ODI #11597955EXTERIOR LIGHTING

The contact owns a 2020 Kia Telluride. The contact stated while driving at approximately 40 MPH, the contact attempted to activate the high beam headlights; however, the high-beam headlights failed to function. No warning lights were illuminated. The contact stated that the high beam headlights warning light illuminated but failed to function as intended. The contact received notification of NHTSA Campaign Number: 24V148000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

ODI #11597782SUSPENSION

Shocks on vehicle wear prematurely. First set completely failed at 35K. Second set completely failed almost 30K later.

ODI #11597536UNKNOWN OR OTHER

There is no incident but there has been an interim recall notice on my car since February. This is the recall number 24V148. I rent this car out as part of my business and this recall is blocking me from being able to rent it out since February (6 months). Please get this resolved.

ODI #11596294STRUCTURE

I have a white Telluride purchased used in 2021 with 30,000 miles at the time of purchase. By 2022 paint started pealing above the windshield. It progressively is getting worse and worse. Kia dealership close by says there's nothing they can do it's not under warranty.

ODI #11595324VISIBILITY/WIPER

The side mirrors don’t fully retract, when the doors are locked or unlocked via the key fob nor depressing the lock/unlock button on the driver door. The side mirrors also stopped working as the driver walks near the vehicle with the key fob. This is a safety issue because when the side mirrors don’t fully release outwards, the driver cannot see vehicles approaching or passing.

ODI #11594752UNKNOWN OR OTHER

The window on the driver side and co-pilot behind the driver side have gotten stuck. Last time I was at a car wash and the rear co-pilot window did not go up and the inside of my car got wet.

ODI #11593832ENGINE AND ENGINE COOLING

The contact owns a 2020 Kia Telluride. The contact stated while driving from a complete stop at 2-5 MPH, the vehicle stalled inadvertently, nearly causing a crash. There was no warning light illuminated. The contact was able to restart the vehicle and continue driving. The contact stated that the low oil pressure warning light was later illuminated while driving, and the contact pulled to the side of the road. The contact stated that upon verifying the oil level, the contact became aware that there was no oil in the oil pan. The contact's husband added oil to the engine. The contact then drove to the residence. The vehicle was taken to the dealer, where it was diagnosed that the oil housing unit had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 86,000.

ODI #11593161ELECTRICAL SYSTEM,SERVICE BRAKES

On Friday [XXX], my vehicle began failing to brake after being in traffic for about 45 minutes. I had to punch the brake with my foot, hitting the floor, and it would continue to roll. It was towed to Courage Kia in Gastonia on [XXX]. On 5/14, they identified an issue with the HECU. Since then, they have been “running tests” with engineering to try to identify the issue. However, I’m seeing years of these complaints online and this can’t be the first time this has happened. I do not have any paperwork yet, because nothing has been done. There were no warning lights on in my car. It is currently available for inspection at Courage Kia in Gastonia. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11592966VISIBILITY

The sunroof did not closed and made a pop sound and after that it was mis aligned and failed to close, one arm was broken and the sunroof was hanging on the other one. Called the Kia Riverside dealership they said they dont have any tech for sunroof. Ended up taking to cerritos dealership and they said i have to leave it for 7 days without loaner just to inspect and it will cost 257 bucks for inspection only. Then I decided to take it to a local shop and they quoted me a total of 3740 bucks including 2800 for parts. I ended up using them to just force close the glass so that its not a safety issue anymore.

ODI #11592650UNKNOWN OR OTHER

Sunroof original from KIA. Track has broken and it had no out of ordinary use. I can understand seals, but the track of the sunroof should exceed any other issue.

ODI #11592766SUSPENSION

The Right Rear Strut Assembly is faulty. Warranty work has been done to vehicle in the past for the faulty strut. Brought Vehicle back into dealership and they brush it off saying it was my tire condition causing the noise. New Tires were purchased To no avail. The exact same noise continues inside the cabin of tapping noise. Dealership was able to reproduce the noise but they were not specific as to what was causing the noise on my service documentation.

ODI #11592255STEERING,SEATS1 INJURY

I have 2 problems. The first is that my rear seats lift and move. This has been a problem since I purchased the vehicle. However I'm just reporting the issue because my grandson was injured while in his booster seat. The seat had automatically deployed and moved forward by itself 2x causing my grandson to be smashed into the passenger seat and restrained tightly by the seat belt. The back of the sear folds forward and the entire seat moves forward. Both rear seats does this. I have had incidents where my grocery would fly forward while driving because the seat had deployed. My 2nd issue is that the sensor on the steering wheel has always have issues with detecting hands on the steering wheel. I get warnings while driving to place my hands on the steering wheel. Both hands are on the wheel. However is the only certain places on the steering wheel that detects your hands?

ODI #11590322UNKNOWN OR OTHER

The A/C system failed due to either corrosion or leaking at a fitting(Dealer has told us two different things). This is a 2020 car with a little over 100k miles, there is no reason for a failure due to corrosion or due to a leaking fitting. This is poor assembly, faulty factory parts, or faulty design. The Coolant used (1234yf) is flammable and could pose a safety hazard when it leaks. Photo attached that dealer provided for leak location.

ODI #11589573SUSPENSION

The car suspension is not working properly and the car has becoming very bouncy-even on highway. Not sure if it is too hard or too soft, but issues start when it is about 24,000 miles. Changing driving mode made no difference. Besides being uncomfortable, it is very distracting. to the driver.

ODI #11589639UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

Vehicle's paint located on the front of the hood and top of roof close to the front windshield has started to delaminate and peel away. The dealer said the vehicle is out of warranty for paint concerns. I know this is a large problem from Kia/Hyundia white vehicles. My son's 2015 Sonata, daughter's 2012 Sorento and now my wife's 2020 Telluride! All thease vehicles are white and all are peel or have been peeling for some time. I just want to get my wife's Telluride repaint to be paid for by Kia since they know this is a know problems and have fixed others.

ODI #11589180UNKNOWN OR OTHER

On Tuesday, May 14th, the sunroof on my 2020 Kia Telluride broke and is now stuck in the open position. Despite forums indicating that this is a common issue with this vehicle, Kia refuses to cover the repair. This is the first time I've purchased a new vehicle and faced a major repair before paying it off. The sunroof problem is clearly an issue with Kia, yet they are not offering any assistance for this $3,500 repair on a car that is less than five years old with minimal sunroof use. I believe a recall is warranted, and customers should not have to bear the cost of this failure. It's disappointing that Kia is living up to a negative reputation that I thought they were trying to move away from. If I have to pay for this major repair, which is due to a flaw and not my usage, this will be my first and last Kia purchase.

ODI #11587783ELECTRICAL SYSTEM

My 2020 Kia Telluride SX model won’t start, I get an error “Check ESC“. It will also have other warning ligts come on also. The failure from the start seemed like the bad battery and a (TOC TOC) sound was heard when trying to turn it on several times Had the checked the battery and replaced because it was bad, after a month days it began to have the problem again Jumpstarting the car worked but only temporarily. The next day, or within a few hours the same issue of not turning over.

ODI #11586762STRUCTURE

Snow White Pearl paint chipping off in chunks

ODI #11585984SUSPENSION

Self Leveling Shocks on rear are defective. They are firm to the point that the SUV is highly unstable. It overly reacts to bumps and holes in the road. Occupants in rear seats are bounced around! Vehicle becomes unstable and if the driver is not careful could lose control and wreck!!0

ODI #11585552SUSPENSION,POWER TRAIN,FUEL/PROPULSION SYSTEM

My 2020 Telly has a random vibration. When it appears it can be felt throughout the vehicle. Just as quickly as it appears it disappears. Mostly felt with acceleration/when changing gears (right after). Also there have been a handful of times I've attempted to go from a stopped position or pulling into traffic and the car just sits there. It does not rev or increase rpm's, it does nothing. Then after about 2 seconds it will just calmly go as if I had just pressed on the gas. This is very scary when it happens while pulling into traffic or attempting to cross over traffic... Because when it does start to go you are now 2 seconds behind where you should be and I was almost hit. Had a similar issue with my Tucson and Hyundai fixed it ASAP.. it was the transmission clutch. Also having an issue with my CV axle/joint/boot. It's leaking but it is not broken or cracked etc. It's just leaking and spitting greas/fluid all over the wheel etc. Trying to find a part for it that is not at the dealer is not easy but the dealer wants 400 just for the boot (not installed). This is ridiculous and price gouging. Check the Kia forum and you will see many people with these same complaints/concerns that need to be addressed BEFORE someone gets hurt. Having your vehicle not go while pulling into traffic is SERIOUS.. fix it Kia! I have 2 shops that have confirmed there's an issue, felt vibration, picture of leak, instead what's up with the transmission AWD but is believed to be driveshaft/transfer case related. 64,440 miles currently. Issues started at 62,261.. also I contacted crown Kia(st. Pete FL) regarding windshield replacement because I have a crack that is growing after repair. I have the letter (customer and dealer regarding cheap glass "Goodwill repair" and they knew nothing about it. I produced the letter and have heard nothing from them. Dealerships hate doing anything that won't bring a dollar. KIA FIX MY ABILITY TO SAFELY GO IN TRAFFIC PLEASE. SAVE LIVES PLEASE NOW THANK YOU

ODI #11585134STRUCTURE

I took my vehicle to Safelite for a Windshield repair. As the Safelite technician removed the materials related to the repair process, paint was delaminated from the roof of the vehicle. The Safelite technician and manager "claim" that this is a known quality defect on many customer forums and that I should file a notice on the NHTSA.GOV website.

ODI #11585047ENGINE

*Unknown high engine oil consumption which can cause the motor to lock up (because owners aren't aware that this is a known issue with the Kia Telluride *Since Kia has not disclosed this engine issue, the can can stall while driving. *I had a Kia service person state this is a known issues. I was told Kia has yet to do a recall on the Telluride like they've done on two other Kia vehicles with the same issue. I've also had private mechanic stating the same. He ever reported since Jan 2024, he's had 4 Kia motors lock up while people were driving. He also reports the other customers have been told that nothing will be done until the motor locks up *My vehicle is currently at the dealer *No warnings. But hind sight, I am reading this is a major issue with owners

ODI #11584042STRUCTURE

Roof of car exhibits significant peeling off the white paint in various areas.

ODI #11583466UNKNOWN OR OTHER

Our sunroof which hasn’t been used much at all malfunctioned due to the tracking so they say and no it will not properly work or close all the way. This wasn’t covered under the extended warranty I purchased and we were under the 60k warranty when we reported the incident and then only over by 74 miles to which they wouldn’t cover the repair and said it would cost around $4,000.

ODI #11583475POWER TRAIN,ENGINE

The contact owns a 2020 Kia Telluride. The contact stated while driving 65 MPH, the vehicle started jerking. Additionally, the contact stated that the vehicle displayed a message "Consider Taking a Break". The vehicle was taken to a dealer where it was diagnosed that the transmission and both front and rear axles, oil pan gasket, brakes, drive train, and engine needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,826.

ODI #11581503STRUCTURE

Pearl white Telluride paint chipping off with no explanation. Several body shops state that this is a well known issue.

ODI #11581234UNKNOWN OR OTHER

White Pearl Paint peeling which I paid extra for to get this paint color / type.

ODI #11581249SUSPENSION,POWER TRAIN,ENGINE

Valve cover gasket leak, coolant hose leaks, passenger side axel boot slinging grease, parasitic draw

ODI #11580009ENGINE

Excessive oil consumption

ODI #11578098VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE

The torque converter is malfunctioning to where I have been unable to use my vehicle for almost 2 months. It is available for inspection, but is currently at a repair shop pending inspection to get an estimate on costs to fix the issue (if it is something that can be fixed). My safety along with my family's safety were put at risk due to the inability for the vehicle to pick up speed while driving on major highways [XXX]. During this time the check engine light came on for the 1st time, the vehicle would not properly pick up speed, continuously makes a whining noise when vehicle is on whether it's being driven or not and it shakes at various speeds. A diagnostic was completed and the code listed was for the torque converter. Since that time (1st week of February), I have not been able to drive the vehicle. This is the only vehicle in my household. I am still having to make payments on it and cannot use it. KIA has had a recall in the past issued in June 2020 for a specific timeframe of vehicles produced between May 18, 2020 - May 20, 2020 for the "Automatic transmission/Torque Converter Assembly Replacement". With this recall, KIA only listed 19 VIN's to associate this major issue with. The recall also stated to complete this action prior to the sale of the vehicle to prevent customer complaints. My car was manufactured in June 2019 and I purchased it mid year 2020. If KIA has sold thousands of Tellurides since that time, how can only 19 be affected? I have attached a copy of the previous recall. Once I receive an estimate, I can also forward it. I also have copies of every/all maintenance completed since getting this vehicle to show everything has been completed on time & by a KIA dealership in my area (it doesn't let me upload this file). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11575935UNKNOWN OR OTHER,SERVICE BRAKES

There have been several times over the last couple of months when my car brakes on its own. I have not had any "extra" features on such as cruise control or lane assist. I have been driving 70 mph on the highway, my car suddenly brakes, and then I am unable to accelerate. It is absolutely terrifying. We called our nearest Kia dealership after the second time and they told us to get a car wash and since it hasn't been consistently happening, they wouldn't be able to re-create it or fix it. We have been going out of our way to keep the front sensor, and it still happens. I worry that I will be driving on the highway (again) when this happens, and the semi truck behind me won't have time to adjust to my sudden, and unwanted, deceleration.

ODI #11575876EXTERIOR LIGHTING

The highbeams quit working Causing poor visibility

ODI #11575605ENGINE

The motor was empty of oil after driving 2400 miles since the last oil change. The oil was changed on [XXX] at 102,220 miles. When the check engine light came on, I checked the oil and there was none on the dipstick on [XXX] at 104,884 miles. I had an oil consumption test run at the Kia dealership in Hickory, NC they stated I was only 1 quart low at 1,000 miles. This test was completed in September 2023. The dealership stated since I passed the first round of the oil consumption test that there was no issue with my Telluride. When the car is running, one can smell the oil burning from the exhaust. The dealership in Hickory refused to further investigate the issue. When I returned to the dealership on [XXX], they stated they would not do another oil consumption test because my 100,000 mile warranty was over. I told them I have an extended warranty and they told me most extended warranties do not cover oil consumption. In September, this dealership also failed to replace the housing for the oil filter properly, causing the oil to leak out tremendously after changing the oil. I had to take it to a different mechanic to figure out why there was an excessive leak. There is an oil consumption issue with my Telluride and the dealership in Hickory, NC is refusing to aid me in identifying the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11574828STRUCTURE

Body paint defect causing large sections of paint chipping off. This is a common enough issue amongst the owners community and Kia fails to acknowledge the latent defect and take action.

ODI #11574738ENGINE

2020 KIA TELLURIDE 41,000 miles: Engine overheated and ceased while on the freeway. Head Gasket blew, coolant hose had a hole the size of my fist on one side and the other clean split, along with cylinder 3 and 5 misfiring. I lost power and was able to go 25 mph on the freeway and lots of white smoke coming from the hood of the car. Semi trucks were slamming on their brakes to avoid hitting me as it was a dark foggy evening. The engine failure on the freeway could have easily caused multi vehicle collisions involving semi trucks resulting in casualties and loss of life. After 2 months in the shop the dealership has approved a new engine, however they don't know when they can get it in and no time frame when I will have my vehicle back. There was no warning and dealership confirmed there would not have been a warning until after the engine failed. I have maintained all maintenance schedules. There is a Facebook group with many similar stories of engine failures

ODI #11574073STEERING,SUSPENSION,SERVICE BRAKES

The 2020 KIA Telluride was purchased with the "tow package" which included "self-leveling" rear shocks. The self-leveling rear shocks failed early and has created a safety concern with braking/handling/steering in addition to comfort in ride. Concern with the shocks began around 60,000 miles (roughly Jan 2023), but there was no indication of shock failure or leakage. Our independent service center/mechanic told us the shocks looked fine and that typically shocks should never fail this early. We just assumed the ride was rough and even after replacing tires, the ride never improved. As it progressively worsened, the local certified KIA dealership has now inspected and verified that both rear shocks have failed (leaking and rusting) and that the ride is unbearable (the vehicle is over 77,000 miles now). I believe the vehicle is unsafe to drive in its current condition and though it is out of warranty for this repair, we are having the dealership replace both rear shocks. Over the course of the past 17,000 miles, braking, steering, and cornering have certainly been compromised due to this early shock failure, putting me and my family as well as other motorists at risk. There were not any warning lamps or other obvious signs of wear other than riding in the vehicle. The ride left most passengers feeling ill, with headaches from a very rough ride even on smoot concrete.

ODI #11573877EXTERIOR LIGHTING

Projector high beams not working. Tested the fuse and relay and both tested fine. Replaced headlights. No remedy other than replacing entire headlight assembly. This is a safety issue and should be recalled and repaired by dealer.

ODI #11572865EXTERIOR LIGHTING

The high beams do not work. Neither one. Bulb replacement did not fix either.

ODI #11573040POWER TRAIN

Passenger front CV axle boot leaking grease causing damage estimated $1000. Seems to be a huge issue for a lot of Kia owners (as parts seem to be on back order now). No rough terrain driving. So if this is an issue driving on Minnesota roads, bad parts by Kia. I lived on a farm where you drove on uneven terrain all the time… never had a vehicle (Ford, Buick) never had this issue

ODI #11572830EXTERIOR LIGHTING

The high beams of the vehicle are no longer operational. Changing the light bulb does not solve the problem. As per the dealer, the entire unit must be replaced. The failure occurred while driving in the night.

ODI #11572463EXTERIOR LIGHTING

The hi-beam function in the headlights are inoperable. I recently purchased this vehicle and the service department at the dealership of purchase confirmed afterwards that the hi beam function does not work. I do not understand how this is not a safety recall on all 2020 Tellurides as there are many forums from individuals who have experienced the same issue. Simply replacing the faulty system kicks the bucket down the road. Unable to utilize the high beams in remote areas reduces safety.

ODI #11570067EXTERIOR LIGHTING

High beams no longer work on the front lights.

ODI #11569711EXTERIOR LIGHTING

Both High Beam headlights failed. Turning on the High Beam illuminates the blue indicator light on the dash, but no change occurs in exterior illumination. The dangers of high speed highway driving (70 MPH) go way up. There is no backup in case the low beam also breaks. And the cost to repair is extremely expensive.

ODI #11567924ENGINE

With 40k miles on the car driving on the freeway the coolant hose burst without any warning, it didn’t come off, it was weak and split. This caused head gasket damage and cylinder 3 and 5 to misfire with coolant getting in the cylinders. It was dark and foggy out and the car was over heating due to the failures. I lost power and could only go 25mph on the freeway. Semi trucks were honking flashing their lights, passing me and one slammed on the brakes to avoid hitting me due to how dark it was. Even though I was driving with my hazards on. I pulled over as soon as I could, but had a panic attack during the ordeal planning out the best way to die. Sounds dramatic but with all the smoke coming from the car I thought it could blow or get hit by a semi. Looking at online groups there are issues with the Telluride engines that are creating dangerous situations. It’s a matter of time before this problem causes a serious injury or death. I know others that have made complaints to Kia and NHSTA. When is this problem going to be taken care of?? My car has been at the dealership since Dec 19 2023. I am waiting to here back from Kia if they will cover the engine under warranty. The dealership said they had another Telluride with engine failure in Oct 2023 that Kia did not cover under warranty. The dealership has confirmed all these statements. There was no warning that there were any weak spots in the hose. No leaks or warning lights until it left me stranded on a dark foggy night on the freeway. Since Kiefer Kia in Eugene, OR still has my car I have not received any paperwork yet

ODI #11567424ENGINE

When starting the vehicle to warm up (in colder temps) it made a squealing noise and slowly faded. Returned to drive the vehicle and there was a puddle of oil underneath. Upon inspection, it appeared that the leak was coming from between the (plastic) oil filter housing and the engine (it's connected to. This causes a concern as it could cause my engine to seize while driving (especially on freeways). Causing a collision risk and destroying the cars engine at the same time. When researching I found that this is a common (cold temp) issue among Telluride's. I attempted to call Kia service at least four times with no answer/no call back. On my fifth call attempt I was routed to the parts department and found that the part is and has been on backorder for some months now. Was told that there are over 3000 on back order to the states, all accounted for. I researched the issue and found various Kia Telluride forums stating the same cold weather temp issue. This is obviously not an isolated case with no one (O'Reilly, Auto Zone, Advanced Auto & the dealership) having the part in stock and over 3,000 other cases awaiting their back-ordered part. Previous to this, I attempted to get an oil change at a local lube shop and was advised that they could not do an oil change on my vehicle because there was an issue with the oil drain plug and the oil pan seal circulating with the local live shops. They would be unable to do my oil change unless I sign a waiver stating they're not liable for anything that occurs after the oil change occurred. I am attempting to make an appointment now, however with all the parts on backorder (for months now) the only thing I can do is to not drive my vehicle until their is a stockpile of parts available to alleviate this malfunction. This issue has not been investigated by insurance or authorities as I'm uncertain that this falls within their wheelhouse. Recently my check engine light came on, I had the code checked it was the thermostat.

ODI #11567533EXTERIOR LIGHTING

The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the high-beam headlights became inoperable. The contact stated while attempting to activate the high-beam headlights, the headlights were inoperable. The vehicle was taken to the dealer where it was diagnosed with a failed headlight assembly. The contact was informed that the headlight assembly needed to be replaced. The vehicle was not repaired. The parts were ordered for the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,800. The contact stated the dealership is going to replace the headlights under the extended warranty.

ODI #11567388ENGINE

The vehicle has been losing oil, the dealership checked with no issues along eleith a coolant leak in the rear of the vehicle.

ODI #11566465VISIBILITY

The contact owns a 2020 Kia Telluride. The contact stated that while her husband was seated in the vehicle at below 5-degree Fahrenheit, he became aware that the heater and defogger was inoperable. No warning lights were illuminated. The vehicle was not taken to the dealer and was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.

ODI #11566187UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

The pearl white paint on my car started chipping off about a year ago. This morning the roof started peeling heavily. This is ridiculous as the car is just now 4 years old. I’ve never had a car peel ever. The forward collision sensor randomly comes on and says it’s not working. Please fix these issues.

ODI #11565979UNKNOWN OR OTHER

Oil leaking from the oil filter housing suddenly. Most of the leaking happens after a cold start. As engine warms the leaking is less noticable. Mechanic found the back of the housing covered in oil but not the drain plug or the oil pan. No prior leaks until [XXX]. Finding that the part is on backorder with no date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ODI #11565981EXTERIOR LIGHTING,SEAT BELTS,UNKNOWN OR OTHER

HEADLIGHTS: have DEPLORABLE visibility, particularly around corners making it nearly impossible to see at night. It is GROSSLY DANGEROUS, and unacceptable to equip a vehicle with such low quality headlights. However, On January 13th 2024 the hi beams ceased to function at all, which has left me unable to drive at night. As a single mother this is a huge hinderance for my young sons and their activities especially this time of year getting dark at 4:30pm. DRIVER SEATBELT MALFUNCTION: The seatbelt has all but completely failed to retract upon removal, leaving the entire thing loose causing to twist and get caught in the door. It will not retract upon collision which also is a PRIORITY SAFETY CONCERN. DRIVER SIDE MIRROR: Gets stuck in the folded position, and more times than not, I then have to manually unfold it. This causes the saved position for my optimal rear visibility to get comprised and I then have to adjust while driving which is ALSO dangerous. The dealer has addressed this and said the wiring was loose to the mirror inside the driver door and assured me they fixed it, however is STILL getting stuck 90 percent of the time.

ODI #11565984EXTERIOR LIGHTING

High beam lights stopped working. Regular lights work. Seems like this is happening to other owners of same make and model year.

ODI #11566153EXTERIOR LIGHTING

Started to notice the high beams where not working. The dash light shows the high beams were on but the lights never changed. I purchased 2 new low/high beams bulbs. That did not fix the issue. My telluride has over 60k miles on it. Doing teacher everyone who has a 2020 kia telluride has this issue just after vehicle hits just over 60k miles. Never noticed before as we never drove at night time before november.

ODI #11565704SERVICE BRAKES

The contact owns a 2020 Kia Telluride. The contact stated that while depressing the brake pedal, the brake pedal extended to the floorboard and the vehicle failed to immediately stop. The vehicle was taken to the local dealer who replaced the brake pads. After retrieving the vehicle, the failure reoccurred. During the failure, the ABS warning light illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were not contacted. The failure mileage was approximately 73,000.

ODI #11565374SUSPENSION

Rear self leveling suspension has gotten stiff and creates a severely rough and uncomfortable ride, especially when in the middle or third row. It can be jolting. I had the TSB 113 repair completed and ride is moderately better, but still very stiff. TSB 113 eliminated the clunking in the rear end but the ride is so stiff it creates discomfort for the occupants.

ODI #11564861ELECTRICAL SYSTEM,UNKNOWN OR OTHER

I have a fairly brand new 2020 Kia Telluride with only about 50,000 miles on it and one day out of no where the car won't start and now I'm getting a check ESC message. Since it's fairly new I had it jump started and the car quickly turned on and ran fine for the rest of the day. The following day the car hesitated when turning on but it started. I was driving and when I got to a light and when the light turned green and went to take off the car wouldn't go. It turned off again and would start back up. I went into the KIA forum and noticed that a lot of Kia Telluride owners are experiencing this same issue but all seem to have different resolutions from needing a new battery, or a new starter or that the IBU system is blown. This is very frustrating because I don't necessarily know where I need to begin and I don't want to have waste my money with trying to figure out exactly what is going on with my car.

ODI #11564910EXTERIOR LIGHTING

My high beam headlights are not working. There is no change whether the high beams are on or off.

ODI #11564474ENGINE

This vehicle only has 77,000 miles and it is burning oil like crazy. I have already had a Hyundai engine replaced on a Sonata and it was showing the same signs as this Telluride. When the Hyundai engine blew we were on the freeway and it just slowed down to a crawl as cars where flying past. Clearly if the same thing happens again it is yet another safety issue that could be avoided.

ODI #11564039UNKNOWN OR OTHER

The high beam on my headlights are not working. As I switch back and forth you can't see a brightness. There is no notification of false beam or anything. Have not used the high beam often. Just notice this issue.

ODI #11563811EXTERIOR LIGHTING

High beams quit working. I have replaced the relay, fuse, and bulbs. Low beams work but the high beam functionality is 100% lost. My trim utilizes the single bulb with electronic curtain to toggle between low and high beams. Seems to be a deeper issue within the headlight assembly.

ODI #11563168ENGINE

Motor was completely empty of oil 2000 miles before oil change was due. There were no warning lights. The engine continues to have oil consumption issues, requiring 2-4 quarts per week to be added. The Kia dealership in Hickory NC ran an oil consumption test and said there was nothing wrong with the vehicle and refused further investigation into the issue. They also failed to replace the housing for the oil filter properly, causing the oil to leak out. One can smell the oil burning from the exhaust when the car is running.

ODI #11562798EXTERIOR LIGHTING

Brights stopped working. They do not turn on, even though you pull the lever, and the dash light comes on

ODI #11562384EXTERIOR LIGHTING

Right high beam stopped working. Low beams work, no indicators, bulb has been changed. Jist stopped working.

ODI #11562134EXTERIOR LIGHTING

Bright head light stopped working without any cause.

ODI #11561774EXTERIOR LIGHTING

High beams failure. Yes it is available for inspection. I live/travel in rural area with large sized wildlife. I require the ability to have high beams. I haven’t taken it to a service center, nor has any inspection been conducted. No warning lights, to the contrary, the interior instrumentation shows high beams are on even though they aren’t. This has been since I purchased the vehicle 2 months ago.

ODI #11561534STRUCTURE,UNKNOWN OR OTHER

My vehicle is 3 years old and the frame of my sunroof snapped. The warranty only covers the motor and the frame is what is damaged. When I called the warranty, they said this is a very common problem among Kia Tellurides. Why is this not a recall? It would cost me $4,000 to repair. This is not right.

ODI #11561052UNKNOWN OR OTHER

While driving at highway speeds (above 50mph,) the Telluride’s front windows (driver and passenger) will not roll up. It seems that the The pressure that builds up in the cabin is pulling the glass out too far and when the window tries to make the seal, it’s out of place and rolls back down. There is a temporary fix to either roll down the back seat window or the sunroof to equalize the pressure, then the front window will go up - but that took a lot of trial and error. I figured it must be a safety issue since when it happens, I am talking my concentration off of driving and trying to figure out how to get the window back up. I’ve since been on forums and Kia owner pages where I’ve read of many people running into the same issues.

ODI #11560720UNKNOWN OR OTHER,VISIBILITY

The Wind deflector broke on one side. My sunroof won’t close. It is causing water damage and the amount to fix it over 1k. After research this problem has been reported numerous times but no recall yet. Please recall this safety feature in the telluride.

ODI #11560783POWER TRAIN

1st winter of owning vehicle. The engine started to Rev with high rmps about 8000, and no power / speed incrase would happen. This was looked at by dealer within first year. This then happened again, dealer looked at it. Third time, the dealer had a code to look at, and the transmission was upgraded with software. We are now a 4th time at the dealer, and the observed reving is happening again, and shifting is not smooth.

ODI #11560038ELECTRICAL SYSTEM,AIR BAGS,BACK OVER PREVENTION

Light always appears on dashboard

ODI #11560046STRUCTURE

Large area of roof has paint peeling off exposing metal. Several paint chips on roof and sides as well. Hazard: Polyisocyanates such as toluene and 4,4'-diphenylmethane are found in paints and other automotive coatings. These are toxic to the nervous system and are also skin and eye irritants.

ODI #11560211EXTERIOR LIGHTING

Hi Beams on the headlights both stopped working at the same time without warning. I understand this is a known problem with the 2020 Telluride so I am just logging this one in as another instance

ODI #11558306UNKNOWN OR OTHER,ENGINE

My mother noticed a fluid stain on the driveway and said it looked like oil. We didn't notice it at first because we parked over it. I had my husband take a look; it was oil, and our oil was low but not low enough that the check engine light came on. It started after our first freeze in Dallas, Texas, on October 31st. My husband took it up to a local guy because he thought maybe the dealership people did something when I took it up to get an estimate for the headlight high beam issue and frozen spare tire hoist. Both were covered under warranty BTW. The guy said it was the gasket to the oil pan. I took it to the dealership when the parts came in to fix the other issues, and they said the oil filter housing was cracked. It is made of plastic, which is really dumb. I went online and discovered this happens quite a bit right after a freeze, and it is often blamed on the customer or whoever did the last oil change. Our last oil change was on 9/21/23, over a month before the first freeze, and we had no oil leak before that. From what I have read, this usually occurs with less mileage the farther north you are. We bought our Telluride in Houston which is why I believe it has not occurred yet. I feel KIA should do a recall for Tellurides that are having this issue.

ODI #11558393ELECTRICAL SYSTEM,EXTERIOR LIGHTING

RH high beam light inoperable. Does not go high beam when selected. LH ok. LH drivers mirror does not extend or retract most times when locking or unlocking the car.

ODI #11558111VISIBILITY/WIPER

Sunroof malfunction while opening. Loud snap sound then wouldn’t shut.

ODI #11557597EXTERIOR LIGHTING

High beam headlights will not turn on

ODI #11557696EXTERIOR LIGHTING

I was driving during the night, tried to turn my high beams on and they did not work. This caused a severe driving hazard as we were driving winding roads filled with wild life and I had very limited visablilty.There was no warning indicators shown. Replaced both headlamps and the high beams still do not work.

ODI #11556694EXTERIOR LIGHTING

We were on a back country road in the dark, tried to use our high beam lights, but they would not come on. The blue light illuminated as if they were turning on, but nothing happened. We had no warning lights or indication that the system had failed.

ODI #11556576EXTERIOR LIGHTING

My high beams aren't working. All I have access to are my low beams.

ODI #11556250POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING

This started in July/August. I went in to get into my car and noticed that although my car was making the sound of unlocking, it wasn’t unlocking. Neither the key fob or pressing the button on the door handle would unlock my car. I manually used the key to get in. Once I got in, I had a rear collision warning on my dash and was unable to shift from park. I overrode the shift mechanism and took it to a mechanic. They hooked it up to a reader and was tracking down the error when all of sudden the error code disappeared, and they were unable to progress. I left there and drove to work without issues. Two days later (Saturday) it happened again. I disconnected the negative battery cable and waited a few minutes before I hooked it back up. It was fine for about a month and then it started happening again. This time I tried the battery cable again and it worked for a while, but it started to happen more regularly. I took it to a Kia dealer but they were unable to replicate it. They said if it happens again record it and send a the video. Two days later it happened, and I sent them a video. I took my car back to the dealer and it has been there 11/9. In between visits, it happened, and I overrode the shift mechanism and I noticed my dash lights were almost out as well as the other issues. I believe I know what the issue is. I noticed this only happens when it’s cool in the early morning and then, when the sun comes up, there is an abundance of moisture on the inside windshield. I believe that heavy moisture is shorting out the electronics in my dash. I’ve never had an issue when it rains or midday. It’s probably why this has been so noticeable in the fall early winter. We have lots of mornings in the 30’s and they quickly warm up when the sun comes out. I have read some online forums that talk about the condensation issue with the Kia Telluride. I haven’t found any that talks about the electronic issue however.

ODI #11556167EXTERIOR LIGHTING

High beam headlights stopped working without warning

ODI #11555743EXTERIOR LIGHTING

Headlights work fine, but the High Beams don't. The light in the car shows them on, but they do not turn on outside the vehicle. I can't confirm how long they haven't worked since this was the vehicle my wife drove but very rarely at night. Now that I'm driving it in the dark in the mornings and evenings, I noticed it.

ODI #11554770EXTERIOR LIGHTING

Complete loss of high beams during vehicle operation. This problem is intermittent.This has caused reduced visibility and can increase risk of a crash resulting in injury and or property damage. Kia has knowledge of the problem and has sent me a letter that extended the warranty to 15 years/ 150,000 miles. It is very difficult to get the headlights replaced under warranty because of the intermittent problem and for this there should be a complete recall of the defective headlights. Increasing the warranty doesn't fix the problem because they are defective. I believe kia is increasing the warranty to avoid a recall. Please issue a recall before there is injury.

ODI #11554351EXTERIOR LIGHTING

The headlights on my vehicle do not provide adequate light. Also, the bright headlight option does not work. The blue indicator on the dash illuminates but neither of the headlights produce bright lights, only the standard lights.

ODI #11553972STRUCTURE,UNKNOWN OR OTHER

Paint is peeling off the car. Car is 3.5 years old. Kia refuses to take issue with the car. They are standing behind mileage. I first reported this KIA of North America at 40K+ miles..

ODI #11554025ELECTRICAL SYSTEM,EXTERIOR LIGHTING

Hi beams stopped working

ODI #11554028EXTERIOR LIGHTING

The high beams suddenly stop working without any prior indication. Although the dashboard indicates that the high beams are on, they are not functioning. Conversely, the low beams continue to work properly. No warning lights are illuminated, and despite attempting to resolve the issue by replacing the bulbs, it remains unresolved.

ODI #11553667EXTERIOR LIGHTING

Hibeams completely stopped working without warning

ODI #11553524EXTERIOR LIGHTING

While driving down a very dark road, I noticed my high beams did not work. High beams are an essential feature for safe nighttime driving, and when they're not working, it can be dangerous because non-functioning high beams can compromise your ability to see and react to potential dangers while also affecting the safety of other drivers, making it a significant safety concern. I made an appointment to have this issue diagnosed but my appointment date is not until Jan 2nd which also poses a safety risk.

ODI #11552614SEAT BELTS

Driver side middle seat, seat belt will not retract back in. The rear 3rd row seat roof belt does not retract very well at all either.

ODI #11551846EXTERIOR LIGHTING

The contact's husband owns a 2020 Kia Telluride. The contact stated while driving 70 MPH, the high-beam headlights became inoperable. There was no warning light illuminated. The contact stated that the failure had been occurring intermittently. The vehicle was taken to the local dealer several times, but the dealer could not duplicate the failure. The vehicle was taken to a second dealer, Fred Anderson Kia of Greenville (2424 Laurens Rd, Greenville, SC 29607) where the high beam fuse and bolts were inspected, but the cause of the failure could not be determined. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 44,000.

ODI #11551865CHILD SEAT

one of the tether anchor bars in the 3rd row pulled off and broke away from the seat. the vehicle was not involved in a crash. someone pulled the anchor location thinking it was the strap to sit the seat up and the tether bar broke away. not only is there one less spot for a tether anchor the tether anchor would not have performed well in a crash, thus putting a child in danger.

ODI #11551925EXTERIOR LIGHTING

Hi beam indicator on dash comes on when activated but the headlamps do not go to hi beam. Can't see as well at night without hi beams. Hi beams haven't worked the last few night drives. There are no warning la.ps to indicate a problem.

ODI #11550638ENGINE

All of my oil changes have been done religiously at the same Kia dealer where I bought my 2020 Telluride but ever since my 1/14/23 oil change, I have experienced oil leaking from my car on and off. Was told by the dealer that the issue was faulty oem oil filters and that the o-rings weren't sitting properly. I have had a total of 8 oil changes between 1/14/23 & 10/9/23. I explained on 3/25/23, during one of my return trips to the dealer, that I didn't want my car back until they could guarantee it wasn't leaking. They had it up on the lift, ran it for a while, gave it back to me, no leaks finally! My car didn't leak between 3/25/23 & 6/10/23 when I had my next routine dealer oil change done. I also didn't experience any leaks between 6/10/23 & 9/5/23 when I had another routine oil change. However, shortly after the 9/5/23 oil change, we discovered the car was leaking oil again. Brought it back to the dealer on 9/25/23 where they said it was another bad filter, changed it and sent me on my way. The following week, I noticed oil leaking, yet again, so I brought the car back to the dealer where they then diagnosed it as a cracked oil filter housing. I am out of warranty so naturally they expect me to pay out of pocket. Either way. I don't see how this is a consumer issue considering I had 8 oil changes in 10 months when I should have only had 2 or 3. So if the oil filter housing is now indeed cracked, the additional wear & tear is not a result of normal wear & tear (consumer issue) but of excessive oil changes done by the dealer due to faulty oil filters. Or maybe it's been a crack in the plastic oil filter housing all along but then why didn't it leak between 3/25/23 & 9/5/23? Either way, the problem shouldn't fall back on the consumer. The internet is full of Kia owners experiencing oil leaks after oil changes and it needs to be addressed.

ODI #11550512EXTERIOR LIGHTING

High beams do no turn on, however, the light indicator on the dash is on.

ODI #11549882EXTERIOR LIGHTING

Both high beams suddenly went out and are no longer working. Regular headlights are working though. This is a safety concern.

ODI #11549227UNKNOWN OR OTHER,VISIBILITY

Went to open the sunroof and the track mechanism cracked. Now it is stuff half open, off the track and dangerous to drive with. It is unable to open/close anymore than it is now. Looking online I see 20+ complaints in two different Kia Telluride forums about the same issue, with no apparent reason.

ODI #11548354EXTERIOR LIGHTING

My hi beams don’t work. I replaced the fuse and the bulbs and still nothing. It shows the indicator on the dash when I switch to hi beams but the function itself doesn’t work.

ODI #11548210EXTERIOR LIGHTING

The high beams no longer work at all. The blue indicator light on the dash will appear, but the high beams are not working. The low beams work just fine as well as the daytime running lights. Bulb replacement did not fix the issue. It is a major safety concern not having access to high beams.

ODI #11547200SUSPENSION

REAR SUSPENSION HAS FAILED OR IS FAILING, CAUSING UNSAFE DRIVING CONDITIONS AND RISK OF LOSS OF CONTROL. THE VEHICLES RIDES SHAKES AND BOUNCES ON NORMAL STREET CONDITIONS. AFTER REPAIR OF FACTORY RECALL FOR TRAILER HITCH, VEHICLE REAR SUSPENSION FAILED AND IS UNSAFE FOR CHILDREN ESPECIALLY IN REAR OF VEHICLE IN NORMAL DRIVING CONDITIONS>

ODI #11546315STRUCTURE

When opening the sunroof (it opens with the press of a button, a part flew off of the sunroof and it came off of the tracks). After, we could not close it and it made a loud noise when pressing the button. We took it to Kia who said it needed a part that was back ordered. They put plastic over the roof and told my husband it was ok to drive it home. We assumed they had secured the sunroof as they kept the car for several hours. On the Highway, the entire sunroof flew off of the car landing in the middle of a 6 lane interstate. I’ve since read that other owners of kia tellurides have had failed sunroofs as well. Thankfully no cars were hit when our sunroof flew off but the risk was there. This is a safety issue that needs to be investigated. If the failed part is backordered, that could indicate that there may be a big demand for the part because it is failing.

ODI #11545588EXTERIOR LIGHTING,UNKNOWN OR OTHER,VISIBILITY/WIPER

High beam lights do not work. It shows them on but they never turn on. We found out driving on a mountain road in NM that had no street lights. We had to slow down to 10 miles an hour because it was so dark and we couldn't see. It was scary and dangerous. We wouldn't have been able to react in time if a deer or other animal ran into the street. We looked it up and saw it was a known problem. We checked it numerous times, and it never worked. The driver's side window won't close all the way. It has a 1/2 in gap. The only way to get it to stay closed when we are not in the car is to hold the window lever up, turn off the car, and open the door. However, as soon as you start the vehicle, it drops down again. It also doesn't open all the way when you click the down level. It stops about a 1/2 inch left showing. This causes a lot of road noise that is very distracting and makes the safety features difficult to hear. The wire that holds and lowers the spare tire down won't go back up. We had to remove it because it would drag on the ground. We are unable to carry the spare, so we are at risk if we have a flat. We have not had any of these issues evaluated by the dealership. However, we do plan to.

ODI #11545721SUSPENSION

The rear self adjusting shocks do not work - the smallest bump jolts anyone in the car, even at the slowest speeds (10 mph), NOTHING works to keep bumps from feeling like there are no shocks at all or they are frozen (and I am accustomed a Jeep Wrangler's rough ride). My son has an LVAD implanted in his chest, attached to his heart that keeps his heart pumping, and every ride to the doctor is like the car is trying to yank the LVAD off his heart, causing him great pain. I can't stop the car from hurting him!! The dealer replaced the cap on the shock but it did NOTHING to help. I have another appointment, they admitted there were problems with the shocks, and my car isn't even included in the TSB!!! They fit me in for an appointment in October but said they had received word the manufacturer might be going to try something else. The problem first started being really noticeable at the beginning of 2023.

ODI #11545085EXTERIOR LIGHTING

Both high-beam headlights stopped working simultaneously, creating a safety concern.

ODI #11545120SUSPENSION

Right rear self leveling shock has "failed" at 55K miles. My mechanic said it was broken and leaking. Not covered under warranty. This car has a tow package therefore the self leveling shocks and have to replace both rear. Kia customer service said they are unaware of any issues, however 1/2022 issued Technical Safety Bulletin #113 Rear Shock Absorber Assembly Noise. It's not the whole shock they will replace but there is obviously a problem if they have a bulletin.

ODI #11545024EXTERIOR LIGHTING

The high beams on the vehicle are non functional and are an essential component of the vehicle for safety reasons. Any person driving the highway at night or that lives in a rural low light area will find it impossible to drive the vehicle safely. A mechanic has attempted to identify the problem and was unable. The vehicle does not display any codes of a mal function even after running a diagnostic. What recourse is left?

ODI #11545078EXTERIOR LIGHTING

Purchased my Telluride as a Certified Preowned a few days ago. Tonight, I noticed that the headlight high beams aren't working correctly. The driver's side high beams work correctly when turned on, however the high beams on the passenger side will not turn on. I attached a video.

ODI #11544651EXTERIOR LIGHTING

High beams stopped working, although the dash light indicates they are on. No change in light intensity from low to high beam.

ODI #11544851EXTERIOR LIGHTING

I have a Kia Telluride 2020 that was certified pre-owned and had past the safety inspection. After a few minutes of using the hi-beams, they shut off and reverted to low-beams. The dashboard icon still showed the hi-beams we're on but they were not. They have continued to not engage.

ODI #11544613EXTERIOR LIGHTING

High beam headlights completely stopped working while driving at night on an unfamiliar road during a road trip. They both stopped at the same time and have not worked since and they are not burnt out.

ODI #11543306ELECTRICAL SYSTEM

We purchased a used KIA and were told by the seller that there were recalls. I took the car to the local KIA and they said the recall was already taken care of. The recall was a tow hitch fuse that needed to be changed. The recall was taken supposedly was taken care of at Fremont Kia. I looked at the fuse myself and it did not have the proper fuse as required by the recall. I took the car back in to my local San Jose Kia and they confirmed the fuse was not correct. The fuse has now been replaced, but they did not have the tow hitch harness yet. We are still waiting. My concern is that we had a critical recall and Kia did not replace the proper parts putting us at risk.

ODI #11541915EXTERIOR LIGHTING

HIGH BEAM LIGHTS FAILED TO COME ON. AFTER TRYING TO ENGAGE THE HB THE INSTRUMENT CLUSTER WOULD SHOW HB ON BUT THEY WERE NOT ON. I OFTEN DRIVE ON DARK, WINDING COUNTRY ROADS INHABITED BY DEER AND OTHER ANIMALS AND NEED THESE LIGHTS TO SEE AHEAD AND CONTROL THE VEHICLE. I AM ATTEMPTING TO GET AN APPOINTMENT AT THE NEAREST KIA DEALER.

ODI #11540983EXTERIOR LIGHTING

High beam headlights stopped working. Took to the dealer and they stated the curtain that goes from low to high is malfunctioning and must have new headlight assembly for driver and passenger sides.

ODI #11540893ELECTRICAL SYSTEM

There has been complete malfunction of both high beam headlights. This most likely occurred around 40-50K mileage, but was not realized. The panel indicator would suggest the high beams are activated when engaged. There has not been any warning of a malfunction. This was brought to the attention of the dealer/service dept and at first dismissed. When brought to the service department attention again, the 60K warranty precluded replacement. The problem was examined and we were notified that replacement would cost $2500. The high beams have not been replaced. This is a safety issue and research on our part suggests that other Telluride 2020 models have had this same problem. This makes for difficult and unsafe travel and night especially on rural roads.

ODI #11540046VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCECRASH1 INJURY

The contact owns a 2020 Kia Telluride. The contact stated while her grand-daughter was driving with adaptive cruise control (ACC) mode set at 40 MPH, the vehicle accelerated unintendedly and the steering wheel seized, causing the contact to lose control of the vehicle. The vehicle crashed into a road sign. The air bags did not deploy. The contact stated that the diver was able to veer to the side of the road as the steering wheel became operable. The vehicle was towed to an autobody repair shop, who informed the contact that the EDR failed to display crash data. The grand-daughter went to the hospital later, and was informed that she had sustained a minor concussion, a disc in the back and the neck. A police report was filed. The dealer and the manufacturer were not notified of the failure, The vehicle was not diagnosed nor repaired. The failure mileage was unknown.

ODI #11539479EXTERIOR LIGHTING

My high beams just stopped working

ODI #11539175EXTERIOR LIGHTING

High beams stopped working around 60,000 miles, changed the bulb but did not fix it. Had Kia dealer inspect it and said the entire unit would need to be replaced but Kia did not consider it a safety issue so all costs would be bore by me. Clearly this is a safety issue that needs to be remedied by Kia.

ODI #11538617SUSPENSION

Rear shocks failed causing vehicle to have considerable bouncing making it harder to control.

ODI #11538212SUSPENSION

The rear self leveling shocks have locked up resulting in bone shattering jolts. The Telluride forum reveals these shocks frequently fail at low mileage and affect the cornering and stopping characteristics of the vehicle.

ODI #11538076EXTERIOR LIGHTING

High beam lights just stopped working as soon as my warranty was up. Went to Kia they said i would have to replace my entire light housing

ODI #11537891EXTERIOR LIGHTING

Switching from low to high beam does not operate. Vehicle no longer allows high beams.

ODI #11534539UNKNOWN OR OTHER

2020 Kia Telluride 70,000 miles. Sunroof/moonroof off track and cannot close. Kia refuses to cover under warrantee despite car being only three years old. Both social media and NHTSA have multiple complains from other kia Telluride owners of identical issue.

ODI #11534221ENGINE

Over the past 2 weeks my Telluride has stalled when restarting at a turn or sign sign 3x. I didn't take it to the mechanic yet because it restarts fine and there are no lights on the dashboard or codes so I know the mechanic would send me away. Tonight I was driving home on a local highway and heard horrific sounds coming from the car and smoke from under the hood. I pulled over to the side of the road, the lights all came on the dashboard, and the car turned itself off and would not come back on. I had to be towed. After my Telluride was up on the flatbed, the tow truck driver told me it was bad news. He pointed to some liquid and debris on the road and told me those were pieces from my engine. My engine blew up! He said it was a known thing with Kia engines. My car is 3 years old and had 69,500 miles on it. i have made sure it has all needed upkeep.

ODI #11533659EXTERIOR LIGHTING

I live in the desert where there isn't any light at night. I was driving home as usual and my highbeams would not turn on. I couldn't see very well because it was so dark and had to go really slow and way under the speed limit. I was so nervous due to the lack of visibility. It put myself and my young kids in danger. I don't feel safe driving at night now. There was no warning indication on the dash. It shows the blue highbeam light when I turn them on, but they don't actually go on.

ODI #11532868VISIBILITY/WIPER,VISIBILITY

Windshield cracks with minimal pressure. I have replaced 3 windshield within a year. The smallest rock causes chips that instantly spread.

ODI #11532431EXTERIOR LIGHTING

The high beam headlights have stopped working out of the blue. The standard headlights are working. I live in dark rural area and rely on these high beams for night driving. Wondering in there is going to be a recall to repair this issue.

ODI #11530832EXTERIOR LIGHTING

The contact owns a 2020 Kia Telluride. The contact stated that while driving at night at an undisclosed speed, the high-beam headlight switch was activated; however, the high beam headlights failed to operate as designed. The contact was concerned that the failure could cause an accident because the illumination was not adequate while driving at night. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.

ODI #11530354ELECTRICAL SYSTEM

I had service on my vehicle on 6/1/23. Now my vehicle has lost complete power several times while driving. The vehicle shuts completely down and the hazards or no other function works when this happens. I lifted my hood and open the positive battery box and the vehicle turns back on. When this happens the rear seats automatically move and fold on their own. I have witness to this event happening on 3 occasions. I reported this issue to kia on 6/30 and I have gotten no response from corporate or the dealership service department where the service was performed.

ODI #11529787SUSPENSION

The Rear Self Leveling shock absorbers are making a clunking noise and appear to have failed. Very stiff suspension which causes handling problems. Kia dealers are unresponsive in fixing this issue.

ODI #11527837UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

Had my seven year old Granddaughter in my vehicle and was momentarily distracted and the traffic in front of me stopped for geese crossing. I was in cruise control and my forward collision warning system failed to work! No accident as I took the ditch. KIA America Inc. had a voluntary recall for this problem and I took it in to my dealer and they reprogrammed the system. Did not work so I called KIA to see when there would be a recall? They told me to take my vehicle to a different dealer? As this is a safety issue I am concerned and even though they acknowledged it is a problem they seem to not want to do anything!

ODI #11527725EXTERIOR LIGHTING

The high beams are not working, since the low beams work there is no reason to change bulb as it only has one. It appears that the shutter is not working.

ODI #11527401ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION

WHILE I WAS DRIVING MY FORWARD COLLISION WARNING INDICATOR STARTED FLASHING ON MY DASHBOARD WHILE A DINGING SOUND WENT OFF. THERE WAS NOTHING AROUND ME, THEN MY TIRE PRESSURE WARNING STARTED GOING OFF WHILE MY PRESSURE WAS FINE. THE INDICATORS WOULD SWITCH BACK AND FORTH BETWEEN BOTH WARNINGS, THEN MY MIRROR SENSORS WERE INDICATING THAT SOMETHING WAS NEXT TO BOTH OF MY MIRRORS WHILE NOTHING WAS THERE. THEN ALL OF MY WARNING INDICATORS BEGAN FLASHING AND CONTINUED TO FLASH. ONCE THESE ISSUES STARTED MY BACK UP CAMER NO LONGER WORKED WHILE I WAS IN REVERSE. I BROUGHT MY VEHICLE DAYS LATER WHEN THE ISSUE PERSISTED TO THE PLACE I BOUGHT IT AND THEY ARE ORDERING A NEW BACK UP CAMERA WITH NO REAL EXPLANATION. CONSIDERING THIS RELATES TO A COLLISION WARNING SOMETHING IN THE VEHICLE MEANT TO PREVENT A COLLISION, NOT WORKING PROPERLY MY OPINION IS THIS IS A SAFETY ISSUE.

ODI #11526852VISIBILITY/WIPER

Driving down the highway and notice a small chip in the windshield.We heard no impact noise while driving. It went from a micro chip to the attached picture in approx an hour. We are outraged because we just repaired our windshield last week from an unknown chip/crack that we came outside to one morning. It spread from the rear view mirror area to the passenger edge of the windshield in 2 days.

ODI #11526398ELECTRICAL SYSTEM

About a few weeks ago my family and I were on our way to Disney for vacation. While on the highway driving around 70+ mph the vehicle suddenly made a big bang sound. The radio shut off and the checkESC (electronic stability control) message popped up on the display. A few miles later it did the same thing. Good thing we had just started our 10 hour drive to be able to take a back road back home doing 55 mph to switch vehicles. Once we got back from our vacation, we took it to a Kia dealership. On our way to the dealership the radio was constantly rebooting itself and then the big bang will happen. The dealership said they could not duplicate the issue and fixed the recalls instead and called us to come pick the car up. On our way home from the dealership, the radio again started rebooting itself. We tried to take it to an Hyundai dealership because it’s a lot closer to our house, only to find out when we got there that they don’t have the equipment to electrically work on a Kia product. So on our way home from the Hyundai dealership the radio starts doing the same thing and while going over an overpass, it did the bang thing twice. The bang feels like the car is stopping and starting back up really fast while the car is in gear and rpm’s jump up as well. It all starts with the radio constantly rebooting itself nonstop. As of 6/10/23 the car is back at the Kia dealership. After explaining and showing recorded videos to the service advisor, they claim the car cannot possibly be repaired unless they are able to duplicate the issue. They think we have an issue with the radio constantly rebooting itself, which we do, but it’s more so of a safety issue of the car shutting itself off while driving. We purchased this vehicle 2 months ago and have put less than 2500 miles on it. Also the other day, we were pulling up to our home and when I put the car in reverse to back in, the car shut off. This has to be the worst purchase we have made. It only has 54,000 mikes on it.

ODI #11526309EXTERIOR LIGHTING

Over the past few days, I have noticed a complete failure of the high beam functionality in my vehicle. Whenever I attempt to engage the high beams, there is no response or illumination. This issue persists regardless of the driving conditions or the operation of other lighting features, such as the low beams, turn signals. The inability to utilize high beams while driving at night significantly compromises visibility, thereby increasing the risk of collisions, particularly with animals that may suddenly appear on the roadway. This issue not only endangers my own safety but also jeopardizes the lives of pedestrians, other motorists, and the innocent wildlife that inhabit our surroundings.

ODI #11525508EXTERIOR LIGHTING

High beam headlights stopped working. There are no maintenance indicators that tell me the high beams do not work. When I pull the switch to turn on high beams, the high beam dash indicator lights up on the dash, but the high beams do not turn on. I have replaced both high beam bulbs, but that did not fix the issue, so I just do not drive this vehicle at night anymore. I was researching recalls and issues with my make/model, and read about other people having this issue and researched how to report it. This is a serious concern when driving at night, as the low beam lights by themselves are a hazard because they do not properly project lighting more than a few feet. Without high beams, driving at night is completely dangerous. The problem has not been confirmed by a dealer or service center, or inspected. There are no warning lamps, messages, or other symptoms.

ODI #11524132UNKNOWN OR OTHER

The car will NOT start with a ESC warranty

ODI #11524085VISIBILITY/WIPER

We came outside to a "L" shaped crack in the windshield starting in the blackened portion where the rear view mirror sits, coming down and turning toward the passenger side.

ODI #11523245VISIBILITY

The contact owns a 2020 Kia Telluride. The contact stated while driving at an undisclosed speed, the front windshield cracked without impact. The vehicle was taken to the local glass repair shop and the windshield was replaced. The contact stated that the failure recurred approximately six months later. During the failures, there was no impact to the windshield to cause the crack. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 17,000.

ODI #11523047EXTERIOR LIGHTING

High beams do not work

ODI #11522642EXTERIOR LIGHTING

My high beams on the headlights have ceased to work. Low beams not casting enough distance for save sight ahead. It appears to be working on the display when switching to high beam but neither headlight is changing.

ODI #11521706SEAT BELTS

Front passenger seatbelt doesn’t always lock into the clasp. Sometimes it clicks as if it is locked, and the seatbelt will release without anyone or anything pushing the release button.

ODI #11520925ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE

The instrument cluster periodically stops working. The speedometer and Tachometer stop working, and all warning lights flash on and off randomly. It shows the doors and hoods opening and closing on the display as well along with other warning lights. The cruse control fails to operate as does the front/side crash warning systems....these warning lights also come on. This is an intermittent problem, it will persist for days and then will stop for part of a day, or multiple days and then return again.

ODI #11520206EXTERIOR LIGHTING

The contact owns a 2020 Kia Telluride. The contact stated that while his wife was driving at an undisclosed speed, the high beam headlights were inoperable. The vehicle was taken to the dealer, where it was determined that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 102,981.

ODI #11519960EXTERIOR LIGHTING

This vehicle does not have separate high and low-beam bulbs for it's headlights. Rather, it has a shutter to change the amount of light. Both shutters failed to the closed position, only allowing the low-beam to operate. The only solution is to change out the entire headlight assembly. Not having high-beams at night is a safety hazard since the low-beam output isn't enough to illuminate a far enough distance while driving at highway speeds. It is unknown if only one shutter failed and if that is what causing both shutters not to operate properly. Kia service center was not able to diagnose this for me. Also, unknown is how this may impact other safety features at night by not having the high-beams.

ODI #11519786EXTERIOR LIGHTING

High beams stopped working. No fault of owner. Took to two Kia dealerships that would not pay the $1800 to replace lights. We can not pass state inspection and dangerous driving dark roads at nights. Vehicle still under “bumper to bumper warranty”. Should be a recall or repaired by Kia.

ODI #11519916ENGINE

We experienced an issue of the engine stalling while my wife was stopping at a stop light on multiple occasions. I did not think to check the oil as the vehicle only had about 60k miles at the time. After taking it to KIA here in Jacksonville NC they told us our oil was low and adivsed us to choose the most expensive oil change, i obliged with obvious reservations. After the oil change was completed they wanted it back right at 1,000 miles later to check the oil level. When we brought it back in they said it is within normal limits. I find it hard to believe that an engine should be burning oil this soon when we have kept up with routine maintenance by the dealership since we purchased the vehicle. I am now at a spot where I am adding checking/adding oil until we can get rid of this vehicle since KIA does not want to stand behing their product.

ODI #11519364EXTERIOR LIGHTING

While driving all of a sudden high beams shut off and would not come back on. Attempted to fix issue by replacing bulbs. This did not fix the issue. Technician looked at the wiring into headlights and no issue was found. Have not been able to fix thus issue. It is going on a year now without having high beams. During my research multiple other owners have Same issue. I spoke to kia and was told 10 months ago that they are working on a recall for this issue. Still no recall issued. I have spoken to multiple other owners that have same make and model they have Same issue and had to pay out of pocket to replace both headlight assemblies to fix the issue. This is unacceptable and a high safety issue!

ODI #11519511TRAILER HITCHES

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 22V626 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ODI #11519301UNKNOWN OR OTHER

Both of the high beams have gone out. I had the issue diagnosed at KIA Richmond as a solenoid defect. Invoice attached. As you are aware, this is not an anomaly for KIA …. Other has the same problem. An expensive fix snd unsafe driving. I have reported this to 3 KIA dealerships and all claim ignorance as to any awareness of a problem. I have also reported to the BBB. I have been out of the count for the lady 4+ months so that is ehyI did not report earlier. I lv again June1 and will not return til November 7.

ODI #11518832VISIBILITY/WIPER

windshield cracked from camera mount outwards for no reason, no impact

ODI #11518545EXTERIOR LIGHTING

The high beams have went out without warning. Driving at night with only low beams can be very dangerous. I live in a rural community so not being able to see potential wild animals in the road is dangerous for me and my family. It has also not been fixed my replacing the lights.

ODI #11517803POWER TRAIN

BELIEVED TO BE FRONT POWER TRANSFER UNIT WAS LOOKED AT BY ANOTHER DEALER NOT KIA. FOUND PTU LEAKING FLUID AND HOWLING DURING TESTING. NOT SURE IF IN FUTURE THE UNIT WILL LOCK UP CAUSING UNSAFE VEHICLE CONDITION. . HAS HAD BRAND NEW MICHELIN TIRES INSTALLED AT THE REQUEST OF KIA DEALER. VEHICLE STILL HAS A VIBRATION AT 67-72MPH DEALER FOLLOWED TRA099 TSB, DIDN'T FIX ISSUE/DIDN'T WANT TO SPEND THE TIME DIAGNOSING BECAUSE ITS UNDER WARRANTY AND THEY DON'T GET PAID FOR THEIR TIME. HAS BEEN TO DEALER FOR CONCERN WAS TOLD NORMAL OPERATION. NOT NORMAL AT ALL THE WHOLE VEHICLE GROANS AND SHAKES.

ODI #11517921ENGINE

I am writing to report a safety defect within the 2020 telluride. Yesterday I started my vehicle to let it warm up as it was cold outside. I came back inside changed into my work clothes. Ushered my kids into the car and headed on my way After a 2 Hour Dr., I reached my destination, exited my vehicle, and when I went to lock my doors, they would not lock. This prompted me to enter the vehicle again to double check for the keys and the key fob. At that time it was discovered that the keys were not in the vehicle , My vehicle allowed me to start it with the key fob, bring the key fob inside the house, leave my keys on the counter, but let me drive it for over two hours. There were no additional warnings given that the keys were not located in the car, or that the key fob could not be detected when re-entering the vehicle, and or putting the vehicle in reverse or drive I believe that this causes a safety issue, as if my children were in the vehicle and I had ran back inside. Someone could’ve stole my car and my kids. The dealership is aware of this issue, stating that it has happened on many other vehicles made by Kia , I feel for the safety of the Kia consumer that this issue should be looked into and corrected. The vehicle should not be able to travel with out the key fob in the car!

ODI #11517748EXTERIOR LIGHTING,VISIBILITY/WIPER

My windshield cracked out of no where. My bright lights stopped working while driving home.

ODI #11517232EXTERIOR LIGHTING

High beams no longer work

ODI #11517024EXTERIOR LIGHTING

Highbeams not changing from low beam to high beam. I was unable to see driving in dark areas. The dealership found a short causing the curtain to not open fully keeping the low beams on. The dealer replaced the head lamp assembly under warranty.

ODI #11516834EXTERIOR LIGHTING

The contact owns a 2020 Kia Telluride. The contact stated that the headlights failed to adequately illuminate the roadway while driving. The vehicle was not taken to be diagnosed or repaired. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000.

ODI #11516937EXTERIOR LIGHTING

The contact owns a 2020 Kia Telluride. The contact stated that while driving at an undisclosed speed at night, the headlights failed to adequately illuminate the roadway. The vehicle was taken to the dealer, where it was diagnosed that the headlamp actuators were inoperable, and the headlamp housings needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE23002 (Exterior Lighting). The failure mileage was approximately 100,000.

ODI #11516531EXTERIOR LIGHTING

High beam headlights failed. Internal display indicated they were on, but they were not. They have never come back on. Dealership states entire assembly needs to be replaced - not covered under warranty.

ODI #11516358UNKNOWN OR OTHER

I noticed paint delamination and chipping on my 2020 Kia telluride with pearl white paint. Upon further research, all other Kias with this color are having the same issue. Vin-[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ODI #11516397EXTERIOR LIGHTING

The high beam lights failed to turn on and will not turn on at all..

ODI #11515961EXTERIOR LIGHTING

Bright headlights stopped working.

ODI #11515839WHEELS

On October 1st, 2022 we rented the listed vehicle from Budget rent a car in Port Canaveral, Fl. We had just returned from a cruise vacation and due to the hurricane, we had to drive to Fort Myers to pick up my 83 year old mother from the hospital, as my sisters home had just been flooded my Hurricane Ian. When we rented the vehicle, the location was extremely busy, and they simply handed us the keys to the car. No inspection was completed, however my husband and I noticed several dents and deep scrapes to the vehicle that had began rusting. We joked how bad in shape the vehicle was considering it only had about 5000miles on it. We drove to Fort Myers and heard some banging in the rear drivers side. When we stopped for gas, my husband checked to make sure there wasn’t any obvious issue with the tire….he noted no appearance of damage to the tire. As no other vehicles were available due to the hurricane, We continued, picked up my mother, and began our trip back to the north Atlanta. We spent the night in north Florida, and resumed our trip the next morning. In Forsyth, GA (Monroe county) the rear tire began to wobble and the car began to shake. Traffic was extremely heavy, but we were able to pull to the narrow shoulder. My husband got out of the car and immediately noticed the tire appeared to be coming off the car. He looked at the lug nuts and only 3 remained. He touched them to see if they were tight and 2 bolts with the nuts attached fell off the wheel. The BOLTS fell off the wheel! We contacted Avis budget group and explained the situation, but we’re told it would be 4 to 6 hours before they could send anyone to help us. We pleaded with them, as this section of highway is extremely dangerous and full of semi-tractor trailers. We had to call 911 to get help to get us to safety. Additional info available. We have the lug nuts/broken bolts in our possession. Clearly we were rented a defective, not maintained, unsafe vehicle.

ODI #11514567EXTERIOR LIGHTING

As I was driving home down country roads my bright lights went out. I now only have regular headlights and no one has indicate they know how to fix the problem. This is a huge safety concern as I need them especially driving down dark country roads. I now have to drive another vehicle at night bc you cannot see.

ODI #11514154EXTERIOR LIGHTING

My high beams have all of a sudden stopped working. The light on the dash indicates that they are on, but they don't work at all. This poses a safety issue when driving the vehicle at night. I have an appointment with my dealer to have the problem looked at and hopefully fixed, although I have been seeing that there are many issues with the high beams on this model

ODI #11513885EXTERIOR LIGHTING,VISIBILITY/WIPER

High beams do not work. Had bulbs replaced but no effect. Checked all fuses, and they checked out ok.

ODI #11513757VISIBILITY/WIPER

In the fall of 2022 my highbeams quit working. There’s no indication that anything is wrong, however, they just don’t turn on anymore. I’m left with only low beams. Changing the lightbulbs didn’t fix the problem.

ODI #11512283EXTERIOR LIGHTING

High beams not working even after a fuse/relay replacement. Both went out at the same time, have yet to take it in for repair in hopes a recall covers this issue soon.

ODI #11511712EXTERIOR LIGHTING

Several months ago, my high beams quit working inexplicably. The panel indicator light does indeed work (ie, it shows the "blue high beam" icon when I engage), however, the high beams themselves do not. I brought it to the dealer for repair, but they told me that there is no fix that they know of --short of replacing the entire light assemblies on both sides, which would be very expensive (and unnecessary). This is extremely unsafe. I frequently travel at night and in the mountains, and it has changed my driving habits significantly. I can't believe that KIA has not yet issued a recall, as the bit of online research i have done for this problem indicates there are many people experiencing the same issue. Yet there is no repair solution. I hope it does not take a serious accident/injury for KIA to address it. Given the lack of visibility with no high beams, it is inevitable that accidents WILL HAPPEN with this deficiency. I feel the NHTSA needs to take immediate action and hold KIA responsible for a recall/fix! Thank you

ODI #11511769EXTERIOR LIGHTING

The contact owns a 2020 Kia Telluride. The contact stated that the high beam headlights failed to operate as needed while activated. The dealer was notified of the failure and the contact was given an estimate for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 72,000.

ODI #11511868EXTERIOR LIGHTING

My high beam lights do not work. My low beams are all that I have. It is a safety hazard at night due to not having adequate lighting to drive in dark areas. I have had no warning lamps or notifications come on but it has been going on for at least 1-2 months. I have been thinking my lights weren’t bright when switching between bright and dim but just put it to the text on 3/13/2023 and realized they are not in fact changing despite the bright light signal turning blue on my display.

ODI #11511469EXTERIOR LIGHTING

I was traveling with my family and while driving on a dark road, I turned in my high beam lights on, but nothing happened. I tried several times but they still did not work. Just a few weeks ago there were working. I do not have any indications on my dashboard of any issues. I do use the Kia app and the last healthy alert indicated no issues. I did a little research online and found a forum with other Kia customers having the same issue. Because of this, I decided to make an appointment with the dealership and file a complaint to assure this issue gets resolved in a timely manner.

ODI #11511143EXTERIOR LIGHTING

Brights not working even though dash indicates they are on. Took car back to where I purchased and they told me there was a recall on the headlight shutter. They said to take car to Kia. I contacted Kia and was told by service department that there is NO recall on bights although they are getting many complains on this issue

ODI #11511234EXTERIOR LIGHTING

High beam lights on both sides stopped functioning

ODI #11510985EXTERIOR LIGHTING

High beam function does not work. Went out completely with no warning or indication.

ODI #11510862ELECTRICAL SYSTEM,VISIBILITY,UNKNOWN OR OTHER

Side view mirror motor is defective (30,000 miles, well cared for). Dealer service department needs to get clearance for repair and do not know when the mirror motor parts will be in. In the meantime, the driver's side mirror cannot be manually adjusted into proper position. This makes left lane changes very risky. Several others owners have also had this issue.

ODI #11509672EXTERIOR LIGHTING

High- beam headlights are not working. Indicator on the dashboard says they are on but they don’t change from low beam.

ODI #11509453EXTERIOR LIGHTING

High Beams failed with no notice and are non-operational. Took to dealership and was told the issue was a design issue and was told that KIA would not cover the defect. Contacted KIA customer service and they denied to cover the repair. A simple Google search shows there are multiple incidents of this happening.

ODI #11509355EXTERIOR LIGHTING

The contact owns a 2020 Kia Telluride. The contact stated while driving at various speeds at night, the high-beam headlights failed to function as needed. The contact stated that he was uncertain if the high beam symbol was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the headlight assembly switch needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 68,000.

ODI #11508877EXTERIOR LIGHTING

High beams no longer work on the car. No high beams creates an obvious safety risk while driving at night. The problem was confirmed by an independent service provider. The provider tried the bulb and that did not fix the problem. They said it was some kind of mechanical damper in the lighting unit that was likely the issue. I have an appointment Wednesday with Vision Kia East Rochester to get their diagnostics of the issue. There is no warning lights and as far as the dashboard of the car is concerned...the high beams are functioning as they should (though they certainly are not functioning at all).

ODI #11508722EXTERIOR LIGHTING

When I bought the car I wasn’t aware that the bright light will not come on. This is a huge safety issue as I can’t use my brights in the dark. I have almost hit multiple deer as I couldn’t see them in the dark area I was in. Dealership is aware of it.

ODI #11508505EXTERIOR LIGHTING

High Beam lights stopped working at the same time at about 65K miles. I live in a rural area and went to use them and found it odd the light on the dash would come on but lights did not change. Took car in and was told it would be about $1200 - $1500 per headlight to repair. There was no alternative to just changing the bulb the whole mechanism would have to be changed. There were no warnings they were going out, not one at a time just bam! The area I drive in has lots of large wild animals(deer, hog, coyotes) and curves in the road and this makes for a complete driving hazard for me and my family. I try not to drive very late at night when the animals are usually moving due to the fact that I cannot see well with no high beams. This issue is keeping me from doing my normal day to day activities if they happen to go into the night.

ODI #11508299EXTERIOR LIGHTING

This is an addendum to NHTSA tracking # 11508192. Please see attached Kia Dealer repair recommendation which is to Replace both Front headlamps with a cost quote of $1,682.54!!!! This vehicle is a 2020 with less than 65,000 miles.

ODI #11508393EXTERIOR LIGHTING

Complete loss of high beam headlight function without warning. The failure occurred on completely dark rural roads at night. It is a huge safety issues as it compromises navigation and increases the risk of hitting deer or other large animals. The car is dangerous to the occupants of the vehicle in these conditions. The high beam indicator dashboard light illuminates, but the high beams do not engage. This is a mechanical issue with the shutter or headlight assembly not lifting into the high beam position. The mechanic at a non Kia affiliated service and repair location observed that you can clearly see the head light assembly sticking and when it tries to transition from low beam to high beam. Kia dealerships are keenly aware of and clearly informed of this factory defect. They offer no solution other than to replace the entire headlight assembly with the same defective assembly with no assurances it will not occur again. The cost to replace both headlight assemblies is significant and creates a hardship for me as a fixed income retiree. As previously stated, there was no warning and the high beam indicator light illuminates as if the high beams are working.

ODI #11508192EXTERIOR LIGHTING

High beams just stopped working and won't turn back on. The bulbs were changed and a new relay was tried out, both did nothing. The dealer is looking into it further but I have read that this is a problem with similar year/make/model. We drive on desert roads every weekend where there is limited visibility and no street lights for very long distances. Our high beams are a critical safety element.

ODI #11507960EXTERIOR LIGHTING,UNKNOWN OR OTHER

High beams stopped working. When I called with issue the dealership stated that it was a safety issue. Took car to dealership and they stated that the actuator lighting system more than likely has a short. They recommended that it would be $1700 for them to replace the system and then retest to see if that was the issue. Upon further research it was found that other owners with the 2020 model were experiencing the same issue after 60,000 miles.

ODI #11508007EXTERIOR LIGHTING

SYSTEM FAILURE: High beam headlights don't illuminate. When switch is activated, the blue dash indicator light illuminates, but the high beams don't come on. Initially a flicker was noted in the low beams when the switch was activated. Problem was first noted some time in Oct 2022. RISK: During mountain driving I am unable to utilize the high beams to help illuminate unlit roadways at night. DEALER: Car was taken to the dealer and inspected 1/31/23. Initially I was told that both headlamp bulbs were defective. I authorized replacement at my expense. Replacement was made, but the problem was not corrected. I was not charged for the bulbs. Kia technical reps apparently approved the warranty replacement of both headlamp assemblies, but one was not in stock. Neither have been replaced yet.

ODI #11507015EXTERIOR LIGHTING

Loss of high beam function in both headlights at same time - fuses/relay switches are not burned out. Low beams will turn on, but the curtains for the high beams will not activate in both headlights. Lights on the dash show that high beams are on, but the curtains in the assembly will not activate. Had the issued looked at at a sister dealership (Hyundai) as the Kia dealerships couldn't schedule an appointment for several months. They could not diagnose an issue specifically, only recommended that both high beam assemblies had failed, and would need replacement (at an almost $2500 cost, happening just outside of warranty at 70k miles). I live and work in a very rural area with a lot of wildlife, and have nearly hit several animals (deer, elk) because there is not enough light to see them without the high beams.

ODI #11506789EXTERIOR LIGHTING,VISIBILITY/WIPER

Headlight Hi-beams stopped working and is very dangerous at night with a lot of wild animals where I live.

ODI #11506584TRAILER HITCHESFIRE

The contact owned a 2020 Kia Telluride. The contact stated that after getting off the freeway, the vehicle behind him informed him that there was smoke coming from beneath the vehicle. The contact pulled over and turned off the vehicle, and it caught fire. The origin of the fire was unknown. The location of the fire was the front of the vehicle and the contact stated that the fire extinguished itself. A fire department report was not available. The vehicle was towed to a tow yard. The contact had received notification of NHTSA Campaign Number: 22V626000 (Trailer Hitches). The manufacturer was not yet made aware of the failure. The approximate failure mileage was 80,000.

ODI #11506700EXTERIOR LIGHTING

High beam lights suddenly stopped working on both front headlights.

ODI #11506530EXTERIOR LIGHTING

The vehicle lost both high beams randomly together. Shows indicater on dash but you can see lights do not get brighter. This is a huge safety concern for my wife and children not being able to see well!!!! We went to dealer and they quoted us $1800 for both new headlights and said warranty will not cover this! I’ve read it’s an issue across the board with these cats and it’s time Kia does something to fix it!

ODI #11506323EXTERIOR LIGHTING

The high beams headlights no longer function correctly. Low beams work fine but when toggle the shaft from low to high- there is no change in visibility. I do feel like this is a danger to myself and my growing family because in some rural areas, visibility is very limited at night. Warning lamps did not appear before high beam failure. It began about 3 months ago and still running into issues. I have talked to my local dealership and with my warranty close to running out, I’m afraid I will have to replace both assemblies out of pocket.

ODI #11505907EXTERIOR LIGHTING

Both high beams suddenly stop working. Kia systems report high beams are functional. Also low beams have reduced brightness resulting dangerous driving conditions at night. Kia claims both headlight assemblies need to be replaced at an estimated repair of $2370

ODI #11505471EXTERIOR LIGHTING

My high beam lights have stopped working. The system says it is working fine as the notifications for high beams come on but the lighting does not change.

ODI #11505142EXTERIOR LIGHTING

High beams fail to light No warning lights, H beam indicator light functions but no activation. No codes on OBD2 reader. Have not taken to dealer for this problem because no recall. Very likely to replace on my own if no recall as I am a mechanic.

ODI #11505146EXTERIOR LIGHTING

High Beam issues. It started out with one high beam out, and I figured the bulb needed replaced. When I looked into it, I learned the low beam and high beam share a single filament bulb. Later on, the high beam seemed to work again. And now it is not working again. Apparently it has to do with the mechanical "curtain" inside the housing that everyone is having issues with.

ODI #11505217SUSPENSION

In short, Kia is putting inferior rear self leveling shocks on at least their Telluride model with tow packages. We are one of many (per Kia blog posts) who have been forced to drive our vehicle for thousands of miles with ceased shocks. Kia has been aware of this safety issue since the model was released in 2020 but done nothing aout it. Then they're just replacing with the same inferior shocks, which I've seen from others posts are failing a 2nd time. We had our vehicle in several times before they finally agreed to replace (over 5K miles from 1st shop visit) ours, which did repair the issue, but it's the principle. Come to find out from multiple Kia employees, Kia makes their dealer repair shops jump through hoops to perform warranty work and why this took so long. I reached out to Kia corporate in the midst of this fiasco to see what they're doing about this and they told me ONLY the NHSTA could issue recalls (your site says otherwise), to which I replied "that's not acceptable". I also asked Kia corporate how in the world elderly or less driven individuals could navigate this, no response. They did offer restitution with a sign off for the issues, which I declined because all I want to do is help the next guy and hold Kia accountable. Kia needs to be exposed for their negligence on this issue and lack of proper customer service due to their ridiculous warranty policy and the mindset they've instilled into the minds of their techs to perform the bare minimum. I've attached my running notes with dates and the multiple repair docs to assist with the review of this issue. If you need more info please let me know!

ODI #11504849EXTERIOR LIGHTING

Left headlight is stuck in high-beam mode.

ODI #11504896ENGINE

One day with approximately 58,000 miles on the car it would not start. No warning lights had appeared prior to not starting. The car was towed to a Kia dealership. They claimed there was no oil in the car. Kia refused any warranty work and the dealer filled with oil and said everything was fine. Three weeks later the car stalled at highway speed in a dangerous situation on the highway. Again no lights were present until the stall. The car would not restart and was towed back to the dealership. The dealer says Kia is refusing to cover under warranty and claiming the car was not maintained unless I can find every oil change receipt from purchase. They want to disassemble the engine and have me be responsible for the cost to prove I did not maintain the car which makes no sense. Kia does not accept any responsibility and fails to see the seriousness of the car stalling at speed on a highway three weeks after they did nothing to properly diagnose and fix the issue.

ODI #11504636UNKNOWN OR OTHERCRASH

The all wheel drive and antilock break are not working. Also, the dashboard has no indicator lights on and the diagnostic app says nothing is wrong. So the computer system has failed too. This is an all wheel drive KIA Telluride with less than 15,000 miles. It all started this snow season, when there is the least bit of snow or ice we have no control of the vehicle. Our 2 wheel drive Prius handles better. This resulted in my wife losing control on a roundabout and hitting the curb, which in turn damaged the a TIE rod and alignment. We were lucky she was driving in our neighborhood, just 1/2 a mile from our house and was driving slowly. The vehicle is no longer safe to drive. It is currently being serviced at a Kia dealership. At this point the service provider says there's nothing wrong with the AWD and the antilock breaks because the computer's is telling them it's fine. Service person is blaming it on the ice however at the time of the incident there was snow and slush. I and my oldest son have also driven it recently and noticed the same issues as my wife when driving in snow. We didn't take it in because the app says the car is fine. Initially thought maybe we had accidentally pushed a button that deactivated AWD, but further reading indicated AWD is always on. The initial plan was to address the way it felt driving it in snow at next oil change (which was due in about 100 miles) but we trusted the computer system.

ODI #11504825EXTERIOR LIGHTING

My high beams quit working for no reason. Dealer said I must replace the complete housing assembly at $680 a piece. I have 80 thousand miles in the car with zero accidents. $1360 for headlights?? This is not acceptable.

ODI #11504282STEERING,SUSPENSION,POWER TRAIN

Severe vibration at highway speeds between 60-80 mph on intermittent basis. Low frequency vibration at speeds 40-50 mph on intermittent basis. 10/11/2022 Reviewed by service at Wasatch Front Kia, no issues found. Problem continues. 12/16/2022 Reviewed by Costco Tire Center, Draper, UT. Screw/nail found in tire. Tire repaired. Wheel/tire balance performed. Problem reduced but not eliminated. 01/04/2023 Vibration occurred at similar intensity as to prior to 12/16 service.

ODI #11504283VISIBILITY

Attempt to open sunroof via sunroof button/normal operation resulted in failure of sunroof track and snapping of support bars. Total amount of times sunroof used less than 10.

ODI #11503587SEATS

The contact owns a 2020 Kia Telluride. The contact stated that the second-row rear driver’s side seat would intermittently recline and move forward independently with an occupant in the seat. The vehicle was taken to a dealer however, the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure and opened an investigation. The contact was informed that unless the dealer replicated the failure, the vehicle could not be repaired. The failure persisted and the vehicle was taken back to the dealer where it remained. The vehicle was not repaired. The failure mileage was approximately 30,000.

ODI #11502828EXTERIOR LIGHTING

As the owner of this 2020 KIA Telluride, I have noted that the headlamps on both din and bright are very poor and are a safety concern when driving on a dark road, particularly when wet or no other lights around. I did some online research and found that many Kia owners had the same concern so I reached out to KIA Care or Kia America (Case # 15236897). Twice I was directed to my local dealer who basically did an inspection and stated" the lights work as designed" With that, I said that this was a poor or bad design and that Kia America should have safety people look and get a resolve. The internet has many complaints regarding the OEM lights for this vehicle but i would like someone to physically do a road test and do a comparision. The headlamps on this vehicle are a major safety concern and need evaluation.

ODI #11502227ELECTRICAL SYSTEM,EXTERIOR LIGHTING

High beams went off. Not showing any errors on dash. Switch seem to be working. High beam sign goes on and off when you try to switch between the low and high beams, But only low beam lights working.

ODI #11500682EXTERIOR LIGHTING

Bright lights stopped working! Replaced bulbs and no change. I have read many stories of people having the same problem and the dealer charging them $1300 to &2000 to repair them and some did not fix the problem.

ODI #11500482EXTERIOR LIGHTING

The high beams have stopped working. I have brought the car to the dealer and they report the related lighting systems are fine and working as they should. I have replaced the bulbs and the high beams still don't work. There are multiple reports of this same issue in other Kia Tellurides ( 2020) on the web. I am left with out a solution and need my high beams.

ODI #11500325VISIBILITY

The windshield cracked in the vehicle within the first few thousand miles of owning it. It was replaced by Kia via goodwill. The replacement windshield cracked less than a year later, and happened rapidly without the ability to repair before it spread. After research, it appears to be a widespread issue with the Kia Tellurides.

ODI #11500230EXTERIOR LIGHTING

I recently bought the Kia used at approximately 75000 miles. The high beams do not work and the only way to repair them is an expensive complete headlight assembly replacement. Headlights should not become defective so soon and I have read forum after forum of those with the Telluride who have experienced the same problem.

ODI #11499167EXTERIOR LIGHTINGCRASH

Hooded projector lights provide very limited vision on dark roads. We hit a deer and have significant damage to our vehicle due to this issue. Our brights do not come on either. Nothing happens when we select the bright option.

ODI #11498649EXTERIOR LIGHTING

The High Beams have stopped working. This is a known issue as it can be found on many forums across the internet.

ODI #11498334EXTERIOR LIGHTING

High beams not working

ODI #11496141ELECTRICAL SYSTEM,EXTERIOR LIGHTING,TRAILER HITCHES

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Numbers: 20V436000 (Electrical System, Forward Collision Avoidance, Exterior Lighting) and 22V626000 (Trailer Hitches) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The check engine warning light was illuminated. The contact stated that the brake pedal was firm while attempting to stop the vehicle. There was no warning light illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 45,000. Parts distribution disconnect.

ODI #11495397SUSPENSION

My Telluride mileage just passed 30K. The rear suspension seems like no shock-absorbing capability since the car is so bumpy. The front suspension looks fine though. I went to a service center, but they told me they couldn't find any symptoms. I was shocked when I heard about that because I could see an apparent difference even with pushing it with my hand! Strangely, there's no squicking noise. And they told me no oil leakage. But, it's bumpy. I'll try to visit the service center for the recall and ask them to check the suspension together with me. The rear suspension has the optional self-leveling shock that has a noise concern. I may need to replace them with a normal suspension.

ODI #11495159EXTERIOR LIGHTING

Dim Headlights. Vehicle is available for inspection.Headlights do not illuminate the road resulting in not being able to see while driving at night. High beam lights no longer function. Vehicle was inspected and it was determined headlights would need to be replaced at owners expense. There were no warning messages that high beams no longer worked.

ODI #11494732EXTERIOR LIGHTING

At about 45,000 miles on the vehicle both bright lights no longer worked suddenly at the same time. I figured they had burn out so I purchased brand new bulbs for both sides at advanced auto parts. advanced auto parts installed the lightbulbs, and when I flipped the switch for brights again no bright lights. Apparently there’s an issue on the 2020 tellurides for some reason, the bright lights quit working. This is a serious safety issue, especially with it getting darker earlier and with deer running at this time of the year.

ODI #11494436VISIBILITY

Sunroof exploded while driving. Nothing hit it, heard a loud noise while driving, thought it was a tire. Took car to KIA dealership in Chula Vista CA, they said someone from KIA headquarters is coming to inspected since they dont believe the fact that nothing hit it. Car has been there for 2 days with no answer. This claim remains to be resolved as of 11/21/22.

ODI #11493428EXTERIOR LIGHTING

The high beams stopped working which is very dangerous & sounds like several others have had same issue.

ODI #11493061SUSPENSION

My 2020 KIA Telluride has faulty suspension related to KIA's factory installed towing system. This makes the vehicle very noisy while everyday driving and unsafe when towing. Yes the problem has been confirmed by the dealer, KIA has put out a service bulletin, but hasn't extended the warranty to cover their known defect. This started a couple months ago.

ODI #11491292EXTERIOR LIGHTING

High beams stopped working

ODI #11490177EXTERIOR LIGHTING

Vehicle was in for an oil change and safety system upgrade/fix(?) and now the high beams no longer work on our vehicle. The blue indicator light shows up but neither on of our high beams turn on. I have contacted the dealership and they claim they've never heard of such a thing happening, but I have seen many complaints online about it. We do not feel it is safe to drive out in the country, at night.

ODI #11489570ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM

My vehicle is having issues with its digital readings of the temperature and gas miles. I went to get 25$ in fuel yesterday. When I got to the station I had 75 miles to the gallon on the monitor. After adding the 25$ the analog meter changed but not the digital. I had a similar incident in the summer with my temperature Guage reading 84 degrees when it was actually 103 degrees outside. It did however pick back up later in the day but now I'm concerned because there's other drivers reporting the same issues on the telluride forum. I also just had a recall fixed on my vehicle about 2 weeks ago that was an electrical problem as well.

ODI #11489199EXTERIOR LIGHTING

Headlights high beams have not been working for over a year. When the high beams trigger is pulled/turned to on you can see a slight lift in the low beam attempting to transition to high beams but it fails. No high beams are activated.

ODI #11488175EXTERIOR LIGHTING

High Beam lights do not work when activated making night driving very dangerous. I have read repeatedly online that this is a known problem. Essentially, the high beams are activated by the bulb housing moving around the bulb to enhance illumination. However, this housing STOPS working on many Kia Tellurides and the only solution is to replace them according to online reports. However, this is not a guaranteed fix as the problem has not been addressed by the manufacturer and is subject to reoccurence.

ODI #11488082VISIBILITY

The contact owns a 2020 Kia Telluride. The contact stated that while his fiancé was driving at an undisclosed speed, she attempted to close the sunroof however, the sunroof became inoperable. The contact stated that upon inspection, he noticed that the sunroof was off track and in a bind. As a result, he was unable to close the sunroof cover. The contact was concerned that the glass would shatter and cause an injury. The dealer was notified of the failure and the contact was able to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was able to leave a voicemail but had not yet received a response. The failure mileage was approximately 61,000. The contact stated that since the sunroof is not securely attached, it could fly off the vehicle at any moment regardless of the speed.

ODI #11487931LATCHES/LOCKS/LINKAGES

The contact owns a 2020 Hyundai Telluride. The contact stated that the front driver’s side door handle mechanism had failed and his wife was unable to open the door from inside the vehicle. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the door hinge had failed due to wear and fatigue and needed to be replaced. The door handle was replaced but several months later the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 18,000.

ODI #11484242ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER

My car has heated/air conditioned seats. They have started coming on by themselves. My passenger side mirror opens and closes when it wants to. The the auto off works when it wants to. I have the option of turning that feature off but it will turn off anyways. I can also hear my air condition loud and clear when I turn my car off (decompressing I am guessing) it just started when all these other problems started.

ODI #11484129EXTERIOR LIGHTING

While driving on the highway my headlights didn’t illuminate the roadway. I pulled over to check them and it appears the headlights were so dim, and possibly stuck somehow. They’re telescopic lights. The issue continued the entire 11 hour drive. The lights would work then go off again. I thought they might be stuck in the wrong position. I couldn’t see the highway well and we had inclement weather. I haven’t had the dealer look at the vehicle yet because they don’t have any rentals available. I can’t afford to miss work. No warning lights or chimes were displayed by the vehicle on the dashboard.

ODI #11483464EXTERIOR LIGHTING

Bright headlights do not work. Known problem. Not covered by warrant after 60,000 mile. I unsafe condition of vehicle. KIA should address recall.

ODI #11481902VISIBILITY/WIPER

While driving the speed limit on I-285 near Atlanta, GA, something hit my windshield. It made a high pitched, popping sound and immediately made a small, star shaped chip on my windshield in my driver field of view. Within 1-2 minutes of the chip, it started spreading long lines throughout the windshield, all coming off the original star shaped chip.

ODI #11479439EXTERIOR LIGHTING

The high beams on the headlights no longer work. This is a safety hazard where I live due to the number of deer around in the evenings. This problem was confirmed by Kia in many 2020 Telluride vehicles. This has not been inspected by anyone yet. It has been reported to Kia Customer Service and awaiting confirmation of warranty replacement. There was no warning when it stopped working. The high beam indicator on the dashboard still works, but the bulbs only perform at low beam. The relay was replaced but it did not correct the problem.

ODI #11474928ELECTRICAL SYSTEM,EXTERIOR LIGHTING

High Beam Headlight system both headlamps are malfunctioned and yes it is available for inspection. Due to high beam headlight system not working when I am driving down hill I am not able to see at a distance in front of my vehicle nor can I see animals jumping out of the road in front of me. My safety is at risk as well as others I meet on the road. Dealer is aware unable to get me in immediately. No warning as a matter of fact the vehicle indicates that high beam lights are working. Upon looking up consumer reviews there have been many complaints regarding this concern which has required KIA to replace both headlight assembly systems at the cost of $ 2500.00 my KIA just barely went out of warranty. My issue is these complaints were filed several times since 2020 and these issues have not been placed into warranty as a recall.

ODI #11474972UNKNOWN OR OTHER

At a little over 63000+ mileage my vehicle's alternator have gone bad and now sitting in the shop for repairs that are not cover by my warranty because it was a little ove 60000 mileage. On the day my alternator gave in, I was on the freeway and all my hazards lights were lit. The steering wheel stiffen and it was hard to drive, I try to pull over and the vehicle went dead in mid freeway. All blinkers and lights were no longer working too so I was in the mid of a freeway at night in the dark. For all i know someone couldve side swipe me or crashed into me with the sudden power loss. I've only have this supposedly new car off the lot for 3 years with only 63k mileage and the alternator is bad already and drained my whole battery.

ODI #11474489ELECTRICAL SYSTEM

I unlocked the doors to get in the car. I let my son go by the back door (trunk) because his door was blocked by the car parked next to me. He went in and I put my purse in. The car was supposed to be unlocked since I was able to open my door and he made it in. By the time I walked up to my door, all the doors were locked, trapping my son in along with my keys and phone. The doors arent supposed to lock when the keys are in. I had to call 911 to get my son out of there quickly. He is too small to understand how to unlock te doors manually. It is the second time the doors locks while my keys are inside, but the first time with my toddler child in the car. It could have resulted in serious injury or worst.

ODI #11473438EXTERIOR LIGHTING

Poor illumination of headlights and headlights high beam does not work. The bulbs were changed, and the high beam light fuse and the high beam relay were changed and the lights still will not go on high beam. I heavily rely on bright lights when possible to easily identify animals in or near roadway when traveling during hours of darkness. Night time visibility is very poor and unsafe,

ODI #11472257EXTERIOR LIGHTING

High beam lights stopped working. Bulbs are ok. Lamp assembly has a part that physically moves to change high to low.

ODI #11466659EXTERIOR LIGHTING

Both high beams stop working without any advice. While driving at night low beams provide low visibility and when I try to use high beam did not change at all from low beam. This truck comes with a system that moves low beam light to high beam light only one bulb ( one filament ) no two filaments. There is 37 complaints online and no recall. Visibility is a hazard in united states.

ODI #11466184VISIBILITY

basically the windshield is defective this model and Dan Obrien Kia Concord New Hampshire (lynn/ in service took pictures and said it would be two days to order it in ? says that they’re not gonna handle it basically even though they have for others? I got this info from Kia consumers affairs case# 14813171 Mike and Kayla . I’ve talked to Kia consumer affairs and haven’t got an answer but they were quicker to respond. Dan O’Brien never responded back to me. so the window started with a 4 to 6 inch crack now it’s been two weeks no answers other than no and Kia directly said that the Vin is within the guidelines of the letter that they circulated so they replaced it for others but they can’t do this one? I keep getting the phone tag game transferred to different states and also they’re not covering their warranty that they promised. On drive train

ODI #11465726VISIBILITY/WIPER

I noticed a small crack in the windshield one day. The next day it grew longer. Then it split out on two sides. It appears to be growing rapidly and I need the windshield repaired. There is a Kia Telluride Good Faith repairs I would like to utilize for the repair/replacement.

ODI #11465198VISIBILITY/WIPER

We were driving down a road on San Juan Island on May 1, 2022 when a small pattern of radio cracks appeared in the middle of the front windshield. No collision of any kind occurred, and there was no evidence of road gravel damage. We did not hear any impact. There were no other vehicles in front of our vehicle when the cracks appeared. The weather was partly cloudy and the temperature was moderate. We are at a loss to explain the cracks. They interfere seriously with driver visibility and will definitely require the windshield to be replaced.

ODI #11464526VISIBILITY/WIPER

Got a small ding in the bottom right hand corner of the windshield which was barely visible when it happened. Although I heard the slight sound of something hitting the windshield there was no obvious damage like a smashed glass appearance. However parked the car in the garage and next day when I went out to the car there was a crack that went up the right side of the windshield and then went 1/2 way across vertically to stop just under the mirror. I have no choice but to replace the windshield. I've never seen a window crack like this from such minor damage. It clearly has to be defective.

ODI #11463667EXTERIOR LIGHTING

The high beams stopped working.

ODI #11462059UNKNOWN OR OTHER

Windshield glass instant webbing and cracking

ODI #11461126EXTERIOR LIGHTING

High beams do not switch on from low beams. Safety is put at risk due to not being able to have visual on roads with no street lights in rural areas. The problem has been reproduced even with new bulbs. No warring messages have appeared.

ODI #11459810VISIBILITY/WIPER

We have repaired the windshield several times and replaced it, and even the new windshield is cracked with the smallest of pebbles. We have never had problems like this on our other vehicles. We have gone 15+ years without a windshield claim on insurance, and now we have ½ dozen on one car that is less than 2 years old.

ODI #11457879VISIBILITY/WIPER

WINDSHIELD: Vehicle sustained small rock chip to windshield while driving approx 25mph. Chip was on lower corner of passenger side. Small chip quickly turned into a crack and rapidly shot up and across to driver’s side of vehicle. Claim filed with insurance and sent to Safelite Auto Glass for repair. Been having issues after repair with both HU display and rain senors.

ODI #11456769ENGINE

The 2020 Kia Telluride has a major, yet well-known design flaw regarding the heater block/heater core causing the blowing heat to drop when the car is at idle or moving at low RPMs. As someone living in Minnesota, it's absolutely absurd that a car can be considered "operating as designed" when the car literally has no heat during traffic or at idle - this has the potential to cause occupants serious injury or even death while waiting for assistance in the event of a flat tire or spinout during cold months. We noticed the issue in December 2021 but the dealer was so backed up with Kias that it couldn't get in for service until February 1st. The car was taken to the dealer on 2/1, 2/15, and 2/25 - the thermostat was replaced but I was told at the last visit that there is nothing else that can be done. The tech at the dealer agreed with the problem but was told by the Kia Techline that everything was within the specifications of the design. How can Kia ethically (and knowingly) sell a vehicle that doesn't provide heat in a state that is regularly below zero (and even below freezing) for over half of the year?

ODI #11456236SERVICE BRAKES, HYDRAULICCRASH

While operating the vehicle and braking, the dashboard warnings lights began flashing. The brake pedal went to the floor and did not brake the vehicle. No amount of pumping of the brakes helped. At about 3-5 MPH I struck the stopped vehicle in front of me at an intersection. Later that day the same thing happened, and this time I pulled the emergency brake lever and held it. The warning alarm sounded but the brakes never slowed or stopped the vehicle. I drove the vehicle safely to a repair shop and it was then towed to a Kia dealership. Where it is available for inspection. The error codes on the ECM indicate that the right rear ABS Speed Sensor has lost communication. I do not know if the component has been inspected by KIA. When the failure occurs the BCW light goes on, the ABS light goes on, the Master warning light goes on, the Electronic Stability Light goes on, and the AUTO HOLD lights amber. The dealership has reviewed the codes on the ECM which follows: ABS/ESC(+EPB) 2 Codes 1.C121102: Wheel Speed Sensor Rear-RH Invalid/no Signal 2.C121002: Wheel Speed Sensor Rear-RH Range / Performance / Intermittent Integrated Body Control Unit- BCM 1 Code 1.B121200: Front Center Right Sensor Fault Integrated Body Control Unit- SMK 1 Code 1.B121200: Front Center Right Sensor Fault Integrated Body Control Unit- TPMS 1 Code 1.B121200: Front Center Right Sensor Fault PSM (Power Seat Module) 1 Code 1.B163700: System Not Initialized BCW (Blind-Spot Collision Warning) 2 Codes 1.C169381: ESC Signal Error 2.C167581: Signal WHEEL FL or WHEEL FR or WHEEL RL or WHEEL RR not Valid MFC (Multi Function Camera) 1 Code 1.C186286: Invalid Signal of SCC SCC (Smart Cruise Control) 3 Codes 1.C121181: Wheel Speed Sensor Rear-RH Invalid/no Signal 2.C136081: ESP Irreversible Error 3.C174181: ESC-not available VSM (Check ESC) 4WD Control 1 Code 1.P183000: Clutch Torque Tolerance Lower Limit.

ODI #11455774EXTERIOR LIGHTING

Low beam headlights cause oncoming traffic to swerve and to flash bright lights, as if they are being blinded by low beams in this car. Car has no load or extra weight, and yet this happens dozens of times per week with oncoming cars flashing their lights as I am approaching. Dealership refused to look at this concern, saying that if I did not purchase a new $15,000 engine, then my factory warranty would not be honored. The car is running fine. Other mechanic shops not affiliated with Kia say the headlights are perfectly adjusted to factory specs and there has been no shift or movement. One offered to bend metal to lower the beam, but he said this was not factory specs and so I declined. While refusing to address this issue, the Kia dealer that sold me this car also refused to repair the recalled trailer brake light harness, which is violation of federal law. The Kia owner's online portal is also non-responsive. I tried to address this there, where they assigned Case # 14685919. I am concerned about endangering other drivers with this, but Kia will not address this customer's concerns. Perhaps attorneys who query NHTSA database will force a solution before someone is harmed by this.

ODI #11455583VISIBILITY/WIPER

Windshield was repaired September 2020 after a rock chip spread immediately after impact. The recall covered the expense of that replacement. However, the new windshield has the same defect and another rock chip spread immediately and was quite large on impact March 2022. I was driving in a parking lot when it happened, so not a high enough speed to have the rock have much velocity to it. Kia needs to fix the issue when they have a recall, not replace it with the same issue.

ODI #11452933VISIBILITY

I have replaced the windshield twice. A small pebble hit it in both incidents. It went from an invisible nick to cracks over 1 foot in length after driving no more than 5 miles to my destination. The cracks continued to grow to about 2 feet in length overnight. Kia sent me a letter which I did not realize until a few months after the first replacement acknowledging there was an issue and was gracious enough to reimburse me for the first one. I assumed they also fixed the manufacturing process of the windshields as well but ended up with the same issue with the first replacement. I find this to be a safety issue outside of the inconvenience and the second one I did not get reimbursed for. The structural integrity of the windshield is immediately compromised. You are not given a chance to get off the road before something worst could occur like the windshield fully shattering. The other concern is the windshield does not appear to be structurally sound enough to take on the other safety features it is to provide like holding the airbag in place when it is deployed or helping to prevent the roof from caving in during a rollover. I hope you do not wait to force a recall after someone is seriously injured or a death occurs as a result.

ODI #11453034ENGINE

Transmission would engage into neutral and anytime. Engine would RPM would inceease, 5-7000rpm without pressing the accelerator. When engine was at high RPM transmission would then engage into gear causing a violent lurching. Transmissionseems to be locked into 5th gear. Transmission would also slip/disengage while trying to accelerate.

ODI #11452399AIR BAGS

The contact owns a 2020 Kia Telluride. The contact stated that previously the vehicle was involved in a crash and the air bags were removed from the vehicle. The local dealer was contacted and the contact was referred to the body shop for the repair. The contact was informed that the replacement air bags were not available. The manufacturer was made aware of the failure. The contact had not experienced a failure. No further information was available.

ODI #11451980POWER TRAIN

I reported a suspected defect on my vehicle 1/26/22. With 44,000 miles, the car began stalling and having difficulty accelerating from a stop at busy intersections. Germain Kia Dealership on Georgesville Rd in Columbus, OH where I purchased the vehicle new has refused to adequately investigate this issue, and has refused to make any repair for the open recall on this vehicle involving taillights and the trailer hitch. Dealership stated it would only make repairs if I bought a $15,000 new engine from them, and they stated that Kia would not honor my manufacturer's warranty, nor would Kia honor my extended warranty sold to me for $2,000 at time of purchase. Dealership was acting as an agent of Kia when taking this action. I filed a complaint to Kia headquarters, but this scheme to defraud was endorsed by Kia through a lack of action. I was assigned case number 14636950 by Kia, but the automaker took no action. My recall item was not repaired, and the suspected defect that involves stalling on my two-year old engine was not addressed at all. My records show 5 oil changes since buying this car, but Kia's Columbus, OH dealership says only oil changes done by their own dealership count. None of my oil changes done by other ASE certified repair facilities will be recognized. Dealership says Kia will not honor any warranty due to lack of maintenance. I can prove vehicle was maintained properly. When I escalated this matter to the dealership sales manager, service manager, and general manager, they took no action. I was denied repair on the recall item, as dealership and Kia tried to trick me into buying a new engine, they breached my warranty and my extended warranty, and they did not investigate the new potential defect involving power train. Please do not allow Kia and its dealers to defraud other customers and keep unsafe cars on the road in this fashion.

ODI #11451064EXTERIOR LIGHTING

The high beams are no longer operable.

ODI #11450333UNKNOWN OR OTHER

I’ve owned over 10 vehicles and had glass chipped from rocks or hail and understand that happens. My Kia Telluride simply with no vehicles around on a paved road driving 55 miles an hour just cracked like it had been hit by a bullet and then proceeded to spread over 6” from the time the crack happen until I got it into my garage 5 miles down the road. The weather outside was 56 degrees according to vehicle and no rain or abnormal driving conditions. I have seen in numerous forums this is a common problem with the 2020 Kia Telluride. This should be a recall issue.

ODI #11448489EXTERIOR LIGHTING

Both headlight high beams went out at the same time. I no longer have working high beams and from the internet research this is a known problem with no recall issued.

ODI #11447578EXTERIOR LIGHTING

The low beams to high beam headlight stared working intermittently in Aug 2021. Maybe one side worked or the other or neither. I took it to KIA and they said a bulb was about burned out. Replaced both bulbs but was still having the same issue. Took it back in Sept 2021, they said they did a diagnostic test and everything showed it was ok. Left, same problem. Called again had appointment in October 2021, finally said there was a problem with the "curtain" or cover that moved to change the lights from High to Low beam. They ordered only the left side. Replaced that in December 2021. Left dealership and the left one works great, the right one only intermittently. Called again and asked that they replace the right one, tech had to ask someone if they were ok to do that. Got that approved and the part just came in. Setting up appointment soon. This has taken 4-5 months to get resolved, and I'm still not done. Too long if you ask me.

ODI #11445780SUSPENSION

Rear Struts/Shocks have been replaced twice due to failure and they have failed again. The first time was due to horrible noises coming from rear of vehicle going up inclines. The second time they were replaced noises came from the rear going over any slight bump or rough terrain.

ODI #11445559EXTERIOR LIGHTING

The high beam headlights fail to activate, yet the blue dash indicator shows lights are on high beam. Furthermore, when on low beam the headlights do not broadcast a sufficient distance ahead or to the side to enable driver to see the road sufficiently for safe driving. This issue has been reported by almost 100 other drivers, many of whom have North Carolina addresses, but the reports also list other states such as Nevada. This is a major safety issue that is evolving currently and hopefully, you will make it a priority to contact the manufacturer for a recall. This was first noticed on 12/23/2021, but became prominent when spouse driving me home from hospital ER for unrelated injury on 12/28/2021.

ODI #11445432ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

Dash gage cluster (tach, speedometer, fuel, and engine temp) all go to zero while driving. The digital speedometer readout is also zero. Basically the entire dash is dead minus the entertainment system which functions perfectly.This also shuts down all adaptive cruise and collision avoidance systems. Restarting the vehical will not bring dash instruments back. Ocassionally cycling to door locks and or disconnecting negative battery lead will bring dash instruments or they will begin randomly begin functioning again on their own. They always malfunction and come back as an entire cluster. I also have video of the vehical in motion with the instruments dead.

ODI #11444471VISIBILITY/WIPER

Windshield keep getting chipped unnecessarily, I repaired it 3 times already and its being chipped 4th time. Called Kia and they told me to bring the car in to dealership for inspection and none of the dealership has any openings till 3 weeks later, and when i tell them to book appointment the call is dropped , all others are not picking up calls. called Kia Cerritos CA , Riverside CA.

ODI #11443090EXTERIOR LIGHTING

The high-beam lighting system fails - causing dangerous conditions while driving. They use a motor system that tilts the light and this is prone to failure.

ODI #11442345EXTERIOR LIGHTING

High beams stopped working. Lights are terrible at night. No warning, just stopped working all of a sudden.

ODI #11442236STEERING,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL

Component Failure: Unsafe headlights, refusal of KIA corporate to address problem since vehicle was new. Component Failure: Unsafe headlights, cause Advance Driver Assistance Systems to malfunction. Failures include: Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, and Pedestrian Avoidance. Safety risks: 1) Multiple near collisions with Pedestrians and bicyclists. 2). Emergency braking engaged at night by irrigation stream, leaves and other Non Hazards 3). Near collisions with Pedestrians at night 4). Erratic maneuvers by Lane Keep Assist at night. 5). Lane Keep Assist shuts down at intermittently at night. 6). Departure from road surface at night during turns 7). Headlights do not illuminate Stop signs, Speed Limit signs, or caution signs at night. 8). Near collisions with Pedestrians and Bicyclists at night during turns 9). Collisions with road debris at night during turns and straightaways. 10). Multiple curbed medians hit during turns. Dealers and KIA corporate state systems are working as designed. Dealers and KIA corporate refuse to address the problems with this car The only warning light you get is the Lane Keep Assist / Warning light starts blinking sometimes.

ODI #11441684VISIBILITY/WIPER

This is the 2nd chip and 2nd crack in my windshield. My vehicle had 16500 miles on it. and is my 11th Kia. I have never had an issue with windshields before this car.

ODI #11441251VEHICLE SPEED CONTROLCRASH

The contact owns a 2020 Kia Telluride. The contact stated that while the engine was idling and the brake pedal was being pressed for approximately 3 minutes, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the vehicle and crash into a nearby snow plurer, lamp pole, and house stairs. During the incident, no injuries were reported. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 28,000.

ODI #11441083EXTERIOR LIGHTING

The contact owns a 2020 Kia Telluride. The contact stated while driving 40 MPH at night on a back road, the hi-beam headlights were activated but failed to illuminate brighter than the low-beam headlights. The contact continued driving to his residence. After arriving home, the contact inspected the vehicle and noticed that the hi-beam headlights were not working as designed. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the hi-beam bulbs were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 44,100.

ODI #11437873EXTERIOR LIGHTING

The headlights in general are very dim and don't shine out to create an illuminated peripheral view. Also, both high beams have completely stopped working.

ODI #11437545VISIBILITY/WIPER

Since purchasing the vehicle new in May 2020 we have had to replace the windshield three times. On three separate occasions while driving down the interstate a small pebble hit the windshield, pitted it and the windshield immediately started to spider. In parking the vehicle in the garage out of the sun the crack continue to grow. In the short time we have had this car we have had Three new windshield that came from KIA. It has gotten to the point where I am scared to drive down the interstate- afraid that if I get close to any car that something will end up breaking the windshield. Once the windshield is cracked the car is basically not drivable because the crack just continues to grow.

ODI #11437024POWER TRAIN

Started car in 70 degree weather, heard a ticking noise coming from the hood, put car in reverse then drive, engine light came on (solid, not flashing), took it to get a diagnostic test and results state “Torque converter malfunction”. The car is now shifting hard through gears and shaking while driving.

ODI #11436927VISIBILITY/WIPER

While driving my wife had a small stone hit the windshield which caused a small pit and about an inch crack. When she got home, I inspected it and called and made an appointment for it to be repaired the next day. The suv was parked in the garage overnight and not driven. The next morning when I went to go to the repair place, I opened the door to the garage and found the one inch crack had grown to about 2 feet overnight. Not sure how that even happens

ODI #11436928VISIBILITY

The sunroof exploded. I was driving on the freeway and the sunroof glass completely shattered leaving only a few fragments on the perimeter. No debris hit the car. There was no one in front of me and I was not passing under a bridge, etc. The sun shade was closed so most of the glass flew into the air outside rather than coming inside. The shock of the sound was an issue but I maintained control of the car. The glass shards hit the cars behind me but luckily they appeared to be small enough that I did not see anyone have issues from the flying glass. I drove straight to the dealership where my service is done. They inspected the car and, after 2 days, told me that they could not do anything without Kia corporate getting involved and approving the replacement. There were no warnings prior to this issue that there was anything wrong with my sunroof.

ODI #11436814UNKNOWN OR OTHER

this has happened to my wife about 5 times and to me approximately 8 times. my wife will no longer drive the car because she feels it is not safe. i purchased the car new and it has about 7500 miles on it. when trying to accelerate from a stop and usually turning left, car will start to move and then fails to accelerate for approximately 3-5 seconds. very dangerous if there is oncoming traffic and you are turning in front of them. i have researched this issue on the web and i am not the only person with this issue. so far kia dealer cannot duplicate issue so there is no fix. currently dealer has the vehicle and i have a loaner vehicle.

ODI #11436322VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

The car was on cruise control at 70mph but cruising behind another car at 65 when suddenly the car started approaching the car in front of us at high speed.

ODI #11432469PARKING BRAKE

The contact owns a 2020 Kia Telluride. The contact stated that while the vehicle was parked, the vehicle rolled away into the neighbor's yard. The contact was made aware of the failure by the neighbor. The contact had placed bricks in front of the front driver’s and passenger’s side tires and behind the rear driver’s and passenger’s side tires to prevent the vehicle from moving. The dealer and another dealer Serra Gardendale Kia (630 Fieldstown Rd, Gardendale, AL 35071) were made aware of the failure and both dealers scheduled an upcoming appointment. The manufacturer was made aware of the failure and informed the contact to contact a dealer. The failure mileage was approximately 40,000.

ODI #11431899EXTERIOR LIGHTING

What component or system failed or malfunctioned, and is it available for inspection upon request? While traveling at night I attempted to turn on the high beams to better illuminated the highway but the high beams failed to turn on. How was your safety or the safety of others put at risk? This resulted in limited visibility of the road and any potential hazards. Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unknown Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no fault indicators displayed that might suggest a failure of the high beams. The blue high beam indicator light continues to function as it should, despite the fact there is no change in the illumination from the headlights.

ODI #11430140ELECTRICAL SYSTEM,ENGINEFIRE

Check engine light in March of 2021. 38,800 miles. Determined to be a timing issue and parts of the engine was replaced by Bill Barth Kia in Mandan, ND. Car was picked up on 4/21/21. On 4/28/21 all warning lights came on. Car was towed back to dealership. After multiple attempts at fixes over a 4 month period of time it was finally determined a new wiring harness was needed. The new harness seemed to correct the problem and I took possession of the car on 8/20/21. It was driven around 75 miles that day to drive home. On 8/22/21 the car was driven 8 to 10 miles and then parked and turned off in my driveway at 12:35 pm. No warning lights were on at this time. At or around 1:30 pm I was notified by my neighbors that the car was on fire. My husband grabbed an extinguisher and located a 12 inch flame in the front of the car near the engine. It was quickly extinguished. Once the fire was out I opened the door to put the car in neutral to remove/push it from the driveway. All warning lights were on once again. The battery cable was disconnected to hopefully prevent another fire. I have documentation of work done between 3/11/21 and 4/21/21 but all work done after that point is on an invoice that was denied to me by the dealer. I was told I could receive a copy of the invoice once compensation was made to them by Kia for a part.

ODI #11428457SEATS1 INJURY

I dropped my phone between the seat and the console. I reached between it and got my arm caught. I tried for 15 minutes to get it out with no success. I drove myself and children to the fire station where they had to use a crowbar to push on a bar that was holding my arm. When I got my arm out, it was bloody, cut, and swollen.

ODI #11427777VISIBILITY/WIPER

Notice windshield crack starting from behind mirror all the way approaching drivers view, just saw it, with no warning, no visible chips, had to look real close and feel for a chip, can see where it started and feel it slightly, never heard anything hit the windshield, but it sure did run fast. Didn't happen on the highway, noticed it when I made a stop and got back in the vehicle, I just had it serviced with a oil change, and they did have a card hanging on the mirror with vehicle number that the service department put on there

ODI #11427568UNKNOWN OR OTHER

This is the third time something has impacted our windshield and caused it to crack. Our windshield has been replaced twice and will need to be replaced again. Both replacements were Kia windshields.

ODI #11427612VISIBILITY/WIPER

I was driving on the highway keeping a safe distance from a dump truck and 18 wheeler truck that were ahead of my vehicle. The dump truck sent a small stone towards my windshield which damaged the windshield on impact. The windshield was inspected by my insurance company which determined the windshield required replacement. This will be third time replacing the windshield in just over a year due to the same type of incident. My families safety was at risk due to the obstruction caused by the windshield cracking due to the impact of the small stone. No warning lamps or messages appeared prior to the incident.

ODI #11426123SERVICE BRAKES

Inside brake pad on drivers side rear separated from the metal backing plate. Other pad is hardly used and other side is not worn. This caused difficulty stopping and a grinding noise from the left rear of the vehicle.

ODI #11425283VISIBILITY/WIPER

Windshield cracking from a small rock barely hitting it while driving. Seems to be a flaw in the Kia product.

ODI #11424335VISIBILITY/WIPER

My wife and I purchased a 2020 KIA Telluride in November of 2019. A few weeks after we took delivery we received the attached letter dated 12-9-2019 from KIA stating there may be an issue with the windshield cracking and that they would replace the windshield if this happened. This did happen and KIA replaced the windshield on 03-26-2020 at no charge as they had stated in the letter we received. On the morning of 6-5-2021 I moved the Telluride out of the garage to the driveway, when I went to move it back in a couple of hours later the windshield was cracked across the drivers field of vision. We called the dealership (Moritz) and made an appointment for 6-22-2021 (we were on vacation from 6-9-2021 until 6-19-2021) to have the windshield replaced. After the windshield was replaced we were told it would be $868.31 (invoice attached), the MORITZ KIA service manager (Joby Spradley) told the service advisor (Trai Chavez) to inform us that he had checked with a ‘KIA representative’ and KIA would not pay for replacing the cracked windshield even though the windshield cracked while the vehicle was sitting in our driveway. The letter we received did not state that KIA would only replace the windshield one time. We shouldn’t have had to pay a for manufacturing / quality issue.

ODI #11424474UNKNOWN OR OTHER

My windshield was hit by a tiny rock and had a small pit. The next day when I went to my car, there was a crack across 1/2 of my windshield. The spot the rock hit did not even star crack. This is a safety issue for the window to crack that sat.

ODI #11422717UNKNOWN OR OTHER

AC Condenser failed at 13,500 miles

ODI #11420580UNKNOWN OR OTHER

AC Condenser failed after 13,500 miles

ODI #11418444UNKNOWN OR OTHER

Collision warning system failed. Barnett Kia St Paul MN said two weeks to get an appointment for. Safety issue?

ODI #11417474ELECTRICAL SYSTEM,UNKNOWN OR OTHER

While driving my suv on the highway the day I purchased it on 6/5/20 it disabled 5 times where I was only able to use brakes and pull off side of road. I was 36 weeks pregnant and had my 2 year old in the car. I didn’t make it home. There was highway construction locally and no edge to pull off on if needed. We could of been seriously injured or died. It was towed to my local Kia dealer where they didn’t find anything wrong with it. They replaced the battery. It seemed to be running ok then on 5/5/21 my suv disabled again only being able to use the brakes and pull over while driving it on a hilly, narrow backroad with someone driving behind me with my 10 month old in the car. Every time this has happened the suv loses all power and needs to be placed in park to be restarted. The Kia dealer has had my suv for over a week and cannot find anything wrong with it. They reached out to the Kia tech line who says they’ve done all the right testing and there is nothing else to do. The Kia dealer believes it has an electrical problem that they have not been able to reproduce. There are no warnings before the suv completely disables. This problem could cause serious injury or death. The dealer is telling me my suv is ready to be picked up. I refuse to take my suv back from the dealership. I’ve started Iowa lemon law papers 5/6/21 and I’m waiting for the Kia manufacturer to receive them certified mail.

ODI #11416471VISIBILITY/WIPER

I WAS TRAVELING ON A HIGHWAY AND A ROCK HIT MY WINDSHIELD. IT LEFT A SPOT NEAR THE REARVIEW MIRROR, BUT NO CRACKS. THEN 2 DAYS LATER I HAVE A CRACK GOING ACROSS THE MIDDLE OF THE WINDSHIELD. WITHIN ANOTHER 4 DAYS, THE CRACK IS NOW ALMOST ACROSS THE ENTIRE LENGTH OF THE WINDSHIELD AS WELL AS UP TO THE TOP OF THE WINDSHIELD. I'VE HAD OTHER VEHICLES GET DINGED WITH ROCKS BUT NEVER HAD ONE CRACK THIS QUICKLY OR CONTINUE TO SPREAD DAY AFTER DAY EVEN WHEN IT IS JUST SITTING IN MY CARPORT.

ODI #11416160VISIBILITY/WIPER

I HAVE HAD THE WINDSHIELD CRACKED THREE TIMES SINCE THE VEHICLE WAS DELIVERED 14 MONTHS AGO. KIA ACKNOWLEDGES THE ISSUE BUT HAS NOT PROVIDED A TRUE "FIX" FOR THE PROBLEM AND NOW HAS INDICATED THEY ARE NOT RESPONSIBLE FOR REPLACEMENTS BUT TO CONTACT MY INSURANCE CARRIER. THE CRACKS COME IMMEDIATELY FOLLOWING AN IMPACT WITH A ROCK OR DEBRIS AND SPREAD IMMEDIATELY AFTER IMPACT SO THE REPAIRS CANNOT BE MADE. I HAD MY FIRST ONE REPLACED USING INSURANCE AND KIA REPLACED THE SECOND ONE BUT NOW REFUSES RESPONSIBILITY. IT IS ODD THEY ACKNOWLEDGE THE ISSUE INITIALLY AND SAY THEY WILL PROVIDE A REMEDY ONE TIME BUT DO NOT HAVE ANY RESOLUTION TO CURE THE ORIGINAL PROBLEM THAT THE WINDSHIELDS HAVE EITHER A QUALITY OR AN ENGINEERING DEFECT.

ODI #11414781UNKNOWN OR OTHER

IF THE WINDOWS ARE DOWN AT HIGHWAY SPEEDS (ABOVE 50MPH,) THEY CANNOT ROLL BACK UP COMPLETELY. IT SEEMS THAT THE PRESSURE OF THE SPEED STOPS THEM FROM COMPLETELY CLOSING. IN ORDER TO ROLL THEM BACK UP I HAVE TO SLOW DOWN TO AROUND 35 MPH. I'VE READ SIMILAR COMPLAINTS ON KIA OWNERS FORUMS.

ODI #11413625VISIBILITY/WIPER

MY TELLURIDE ALL OF A SUDDEN HAS CHIPS ALL OVER THE WINDSHIELD NEVER NOTICE ANYTHING HITTING THE WINDSHIELD THAT WILL CAUSE ALL THIS CHIPS.

ODI #11413339EXTERIOR LIGHTING

HIGH BEAMS WILL NOT FUNCTION. REPLACED LIGHT BULBS. DID NOT FIX THE PROBLM. REPLACED RELAY AND FUSE. DID NOT FIX THE PROBLEM. TOOK TO DEALER. SERVICE TECH APPEARED TO BE BEFUDDLED. HIS ONLY SUGGESTION WAS TO REPLACE BOTH HEADLIGHT ASSEMBLIES AT A COST OF OVER $2000.00 OR JUST WAIT UNTIL KIA ANNOUNCED A RECALL AS HE COULD NOT DETERMINE EXACT CAUSE OF PROBLEM.

ODI #11412804VISIBILITY/WIPER

WITH LESS THAN 7500 MILES ON MY TELLURIDE, I HAVE 3 SMALL CHIPS ON MY FRONT WINDSHIELD. LAST CHIP WAS YESTERDAY HAS DEVELOPED A SMALL CRACK

ODI #11405760VISIBILITY/WIPER

I PURCHASED MY 2020 KIA TELLURIDE ON 10/16/2019. A COUPLE OF WEEKS LETTER I WAS SENT A LETTER FROM KIA 'GIFTING' A REPLACEMENT WINDSHIELD DUE TO SOME CONSUMERS EXPERIENCING DEFECTIVE GLASS THAT JUST BREAKS FOR NO REASON. EARLY JANUARY 2020, MY WINDSHIELD SPONTANEOUSLY CRACKED WHILE JUST SITTING IN MY DRIVEWAY. KIA REPLACED IT. NOW 14 MONTHS LATER, THE REPLACEMENT WINDSHIELD DID THE EXACT SAMETHING!!! THE CAR WAS JUST SITTING IN MY DRIVEWAY. I LIVE IN CHARLESTON SC AND WE HAVE NOT HAD ANY EXTREME TEMPERATURES. THIS IS RIDICULOUS AND UNSAFE.

ODI #11405229UNKNOWN OR OTHER,VISIBILITY/WIPER

I WOKE UP TODAY TO AN ODD SHAPED CIRCULAR CRACK AND SUBSEQUENT SPIDERING OUT OF THE WINDSHIELD OF MY TELLURIDE. THE CRACK IS QUITE LOW NEARLY UNDER THE TOP OF THE HOOD AND I HAVE NO IDEA HOW IT HAPPENED. AFTER REVIEWING ARTICLES I DISCOVERED THERE IS A CLASS ACTION LAWSUIT AGAINST KIA FOR DEFECTS TO THE WINDSHIELD SO I THOUGHT IT BEST TO REPORT IT. THE CRACK WAS NOT THERE WHEN I LAST DROVE IT 3/26.

ODI #11404878VISIBILITY/WIPER

ON 3/23/21 I WAS IN MOTION WHEN I SAW A SMALL CHIP IN MY WINDSHIELD AFTER AN HOUR IT BEING STATIONARY IT GREW TO 7". BY THE END OF THE DAY STILL STATIONARY IT WAS HALF WAY ACROSS MY WINDSHIELD. I CALLED MY NEAREST DEALERSHIP AND THE EARLIEST APPT. WAS 3/31/21.

ODI #11404025UNKNOWN OR OTHER,VISIBILITY/WIPER,LANE DEPARTURE

OUR WINDSHIELD CRACKED AND THE DEALERSHIP IS REFUSING TO REPLACE IT WITHOUT CHARGING US OVER $1300

ODI #11403253VISIBILITY

TL* THE CONTACT OWNS A 2020 KIA TELLURIDE. THE CONTACT STATED THAT THE FRONT WINDSHIELD CRACKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KIA OF WILMINGTON (1603 PENNSYLVANIA AVE, WILMINGTON, DE 19806, (302) 656-3100) WHERE IT WAS DIAGNOSED WITH NEEDING THE WINDSHIELD TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

ODI #11399797STEERING,POWER TRAIN,ELECTRICAL SYSTEM

MY 2020 KIA TELLURIDE HAS HAD ELECTRICAL PROBLEMS SINCE 3 MONTHS AFTER PURCHASING IT IN JUNE OF 2019. IT STARTED OUT SMALL WITH MY BACKUP CAMERA GLITCHING/NOT BEING VISIBLE, THE INTERIOR LIGHTS FLICKERING, AND MY HEAT NOT WORKING PROPERLY. THEN, IT QUICKLY ESCALATED TO MULTIPLE EMERGENCY LIGHTS ENGAGING IN MY DASHBOARD WHILE DRIVING OR STOPPED. I CALLED THE DEALERSHIP AND WAS TOLD IF THE CODES AREN'T ACTIVE THEY CAN'T SERVICE THE VEHICLE, SO WHEN IT HAPPENED AGAIN I BROUGHT IT TO THEM DIRECTLY. AT THIS TIME MY VEHICLE WOULDN'T GO IN REVERSE AND THE STEERING WHEEL LOCKED. THE DIAGNOSTIC REPORT STATED THE CAR LOST COMMUNICATION WITH FUEL PUMP CONTROL MODULE, INSTRUMENT PANEL CLUSTER (LPC), CONTROL MODULE (CCAN),AND HVAC CONTROL MODULE. THIS HAPPENED ON TWO OCCASIONS COMPROMISING MY FAMILY'S SAFETY. ON THE 3RD OCCASION, THE FOLLOWING HAPPENED: THE STEERING WHEEL LOCKED, SHIFTER WOULDN'T WORK, NO LIGHTS NEXT TO SHIFT, WOULDN'T GO IN REVERSE, NO BACKUP CAMERA. ON THE 4TH OCCASION, THE FOLLOWING OCCURRED: WARNING LIGHTS/EMERGENCY LIGHTS ON DASH, STEERING LOCKED, NO LIGHTS NEAR SHIFTER, STEERING TIGHT, RPM INDICATOR WENT TO ZERO, SPEED WENT TO ZERO, WARNING LIGHTS SWITCHED ON AN OFF TO DIFFERENT ONES. THE DEALER REPLACED THE FLOOR HARNESS, DASH HARNESS, AND ENGINE HARNESS. EVEN AFTER THESE "FIXES" IT CONTINUED. ON THE 5TH OCCASION, THE EMERGENCY LIGHTS CAME ON AND MY VEHICLE SHUT OFF WHILE DRIVING AND I LOST MY BRAKES! THE FOLLOWING OCCURRED BEFORE THE SHUT DOWN: FORWARD COLLISION WARNING LIGHT, EMERGENCY LIGHT, RPM INDICATOR UP AND DOWN, ABS WARNING LIGHT, DEGREE/TEMP LIGHT FLICKERING ON AND OFF, PLUS A FEW MORE WARNING LIGHTS. THIS TIME MY CAR HAD TO BE TOWED. KIA WILL NOT TAKE THE CAR BACK AND DENIED MY CLAIM AFTER SUPPLYING OVER 70 PAGES OF DOCUMENTATION. MY CAR HAS BEEN IN THE SHOP FOR A TOTAL OF 84 DAYS SINCE OCTOBER 19, 2020.

ODI #11399824VISIBILITY/WIPER

WINDSHIELD CRACKING EVEN AFTER REPAIR.

ODI #11397844VISIBILITY/WIPER

SOMETHING SMALL FLEW UP AND CHIPPED THE WINDSHIELD ON THE SERVICE ROAD GOING 45 MPH. NO CRACKS JUST A CHIP

ODI #11395812VISIBILITY/WIPER

SHORTLY AFTER PURCHASING OUR TELLURIDE A SMALL ROCK WAS THROWN UP BY A VEHICLE IN FRONT OF US ON THE HIGHWAY AND IT CHIPPED OUR WINDSHIELD. I HAVE NEVER HAD A CHIP IN A WINDSHIELD BEFORE.

ODI #11395541ENGINE

BOUGHT THE CAR IN FEBRUARY 2020, STARTING THIS WINTER A HIGH PITCHED WHISTLE NOISE CAN BE HEARD FROM THE ENGINE BAY DURING COLD START IN THE MORNING, ESPECIALLY WHEN IT'S FREEZING. DEALERSHIP HAS TRIED TO DIAGNOSE THE PROBLEM TWICE YET THE SOURCE OF THE NOISE CANNOT BE LOCATED. KIA REFUSED TO OFFER MORE HELP, SIMPLY ASKING ME TO WAIT UNTIL IT GETS WORSE OR SOMETHING REALLY BREAKS. THIS KIND OF NOISE COULD BE AN INDICATOR OF OTHER ENGINE OR AIR INTAKE PROBLEM WHICH KIA IS NOT CAPABLE TO DIAGNOSE.

ODI #11395154POWER TRAIN

VIBRATION/HUMMING NOISE AT HIGHWAY SPEEDS (MOST NOTICEABLE BTWN. 65-75 MPH). CONFIRMED BY 2 DIFFERENT KIA DEALERSHIPS, SUSPECTED TO BE AN ISSUE WITH DRIVE SHAFT OR REAR DIFFERENTIAL.

ODI #11395160EXTERIOR LIGHTING

THE LIGHTS WONT DIM, THE SAME THING HAPPENED ABOUT 3 WEEKS AGO DROVE THE VEHICLE THE NEXT NIGHT AND THEY WORKED OK ,DROVE IT LAST NIGHT THEY WOULD NOT DIM OR BRIGHT COULD NOT TELL WHAT THEY WAS STUCK ON, THE INSIDE INDERCATOR WORK FINE. I THINK THIS MIGHT B A SERIOUS SAFETY ISSUE.THANKS

ODI #11395006VISIBILITY/WIPER

I WAS DRIVING AT MAYBE 40-45 MPH ON FRIDAY MORNING AND HEARD A *PING* AS A PIECE OF ROAD SALT (I ASSUME...WE HAD A LOT OF SNOW THIS WEEK) HIT MY WINDSHIELD ON THE PASSENGER SIDE. I DIDN'T SEE ANY DAMAGE TO THE GLASS AT THE TIME NOR ON MY COMMUTE BACK HOME. WHEN I PARKED IN MY DRIVEWAY, I NOTICED AN 8" CRACK IN THE WINDSHIELD. SUPER SURPRISING...AND AGGRAVATING. THERE MUST HAVE BEEN A VERY TINY CHIP FROM THAT MORNING'S "PING" THAT FURTHER CRACKED...

ODI #11394723EXTERIOR LIGHTING

I LOVE THIS CAR. I REPLACED MY 2016 LEXUS GL 460 WITH THE 2020 TELLURIDE EX V6, A LOW MILAGE PREVIOUSLY OWNED CAR I FOUND AT A DEALERSHIP BECAUSE I FELT IT COMPARED FAVORABLY IN EVERY WAY WITH THE LEXUS, WHICH I HAD BOUGHT NEW. UNFORTUNATELY, LIKE OTHERS WHO HAVE COMPLAINED ABOUT THE SAME LIGHTING ISSUE, I DID NOT DO A NIGHT TIME TEST DRIVE OF THIS CAR, BUT WHEN I DID FINALLY DRIVE IT AT NIGHT - WOW! THE HEADLIGHTS ON THIS VEHICLE ARE THE ABSOLUTE WORST I HAVE EVER EXPERIENCED AS A DRIVER. MY FIRST EXPERIENCE DRIVING THIS KIA AFTER DARK ON A CITY STREET PROVED TO BE DANGEROUS AND SCARY. LIGHTING WAS SO POOR- ESPECIALLY THE PERIPHERAL LIGHTING AND LOW BEAM HEIGHT RANGE - THAT I COULD NOT FIND MY DESTINATION BECAUSE THE HOUSE NUMBERS ON THE MAILBOXES AS WELL AS THE STREET SIGN WERE NOT LIT WELL ENOUGH TO READ. BUT WHAT WAS WORSE IS THAT I VERY NEARLY HIT A PEDESTRIAN WHO WAS WALKING ON THE SIDE OF THE ROAD. BY THE WAY, MY VISION IS 20/20 AND NIGHT DRIVING HAS NOT PREIOUSLY BEEN A PROBLEM. I KNEW THERE HAD TO BE SOMETHING WRONG WITH THE LIGHTING SYSTEM SO THE NEXT DAY I TOOK THE CAR STRAIGHT TO THE DEALER WHO CHECKED THE BULBS AND THEIR PLACEMENT; HE FOUND NO PROBLEM. I AM A WIDOW SO I DRIVE MYSELF EVERYWHERE I GO, INCLUDING AT NIGHT. BRIGHT, SAFE ILLUMINATION IS A MUST! I AM NOT DRIVING MUCH AT NIGHT THESE DAYS BECAUSE I FEEL IT IS WAY TOO RISKY CONSIDERING THE POOR VISIBILITY AFTER DARK. I CAN TELL YOU THAT KIA WILL HAVE A LAW SUIT (OR MULTIPLE SUITS) ON THEIR HANDS WHEN THIS POOR HEADLIGHT SITUATION IS THE CAUSE OF A SERIOUS ACCIDENT!

ODI #11394444FORWARD COLLISION AVOIDANCE

AFTER DRIVING ABOUT 10 OR 15 MINUTES BOTH THE ADAPTIVE CRUISE CONTROL AND THE FORWARD COLLISION WARNING SYSTEM STOP OPERATING. EVEN AFTER YOU CLEAN OFF THE SENSOR IT DOES NOT HELP. IT RANDOMLY CLEARS ITSELF, BUT WILL ALSO STOP AGAIN AFTER SOME TIME. THIS HAPPENS BOTH ON LOCAL ROADS AND THE HIGHWAY.

ODI #11385025VISIBILITY/WIPER

MY WIFE WAS DRIVING AND SAID THAT ALL OF A SUDDEN A CRACK APPEARED THAT CAME FROM THE PASSENGER SIDE ALMOST ALL THE WAY INTO HE FIELD OF VIEW. AFTER INSPECTION, I DO FIND A VERY SMALL (SMALLER THAN A PIN HEAD) CHIP. SHE NEVER RECALLS HEARING SOMETHING HIT THE VEHICLE.

ODI #11383492VISIBILITY/WIPER

WITH WINTER COMING ON THE VEHICLE IS BEING DRIVEN IN NIGHT TIME CONDITIONS. THE FACTORY WINDOW TINTING INTERFERES WITH THE ABILITY TO SEE DOWN THE ROAD EFFECTIVELY AS THE TOP PART OF THE WINDOW IS DARK AT NIGHT. .

ODI #11382769VISIBILITY/WIPER

SMALL PEBBLE HIT WINDSHIELD OVER 6 MONTHS AGO AND IMMEDIATELY CRACKED ALL THE WAY ACROSS THE WINDSHIELD. MAKING IT HARD TO SEE. DIDN'T HAVE ANY TIME TO HAVE CHIP REPLACED, AGAIN CRACK SPREAD IMMEDIATELY. DRIVING DOWN A CITY ROAD AT 30 MILES PER HOUR. GOING ON LINE I NOTICED THAT KIA HAS HAD WINDSHIELD REPLACEMENT COVERED BUT NOT FOR MY VEHICLE???? WHY NOT?? WINDSHIELD IS STILL INFERIOR TO ANY OTHER WINDSHIELD I HAVE HAD IN OTHER CARS. IS THIS A DESIGN FLAW THAT IS PUTTING TOO MUCH STRESS ON THE WINDSHIELD THUS CAUSING A SLIGHT CHIP TO CRACK IMMEDIATELY?

ODI #11382799VISIBILITY/WIPER

CAME OUT OF MY HOME THIS MORNING (12/9/2020) TO FIND A LARGE CRACK IN MY WINDSHIELD STEMMING FROM A SMALL CHIP. I'M THE ONLY DRIVER AND ENCOUNTERED NOTHING ON MY DRIVE TO OR FROM MY DESTINATION TO RESULT IN SOMETHING LIKE THIS. THERE IS NOTHING NEAR WHERE MY VEHICLE IS PARKED TO RESULT IN SOMETHING LIKE THIS EITHER. I BOUGHT THE VEHICLE AT THE END OF JUNE 2020 AND MY DRIVING IS MINIMAL.

ODI #11377096UNKNOWN OR OTHER

ACTIVE SAFETY RECALLS: ' SC194 TRAILER BRAKE LIGHT (NHTSA #20V436)

ODI #11375858UNKNOWN OR OTHER

ABOUT A WEEK AGO, MY WIFE DROVE OUT TO GO SHOPPING BUT RETURNED WITHIN 5 MINS DUE TO A LOW PRESSURE TIRE WARNING. THE TIRE WAS VERY LOW AND SHE PARKED THE CAR IN THE GARAGE. I REMOVED THE JACK (WHICH HAD NEVER BEEN USED PREVIOUSLY) AND STARTED TO JACK UP THE FRONT PASSENGER SIDE WHERE THE FLAT WAS. I WAS SHOWING THE NOTCHES FOR POSITIONING THE JACK TO MY WIFE AND SHOWING HER HOW TO PROPERLY JACK UP A VEHICLE. BEAR IN MIND, I HAVE ROTATED MY TIRES AND DONE MAINTENANCE AND REPAIRS ON MY CARS/SUVS, VANS FOR OVER 30 YEARS. I HAD THE JACK STRAIGHT UP IN THE CORRECT POSITION AND ON A PERFECTLY FLAT GARAGE FLOOR AND STARTED TO JACK THE CAR UP. BY THIS TIME THE TIRE HAD DEFLATED TO SUCH AN EXTENT THAT IT HAD ABOUT AN INCH OR TWO FROM THE RIM TOUCHING THE GROUND. I HAD JUST GOTTEN THE VEHICLE UP TO NORMAL RIDE HEIGHT WHEN THE JACK COLLAPSED SUDDENLY AND THE CAR CAME DOWN. I'VE NEVER SEEN ANYTHING LIKE IT AND AM JUST THANKFUL THAT I WASN'T IN THE PROCESS OF TRYING TO TAKE THE WHEEL OFF. I TOOK A PICTURE OF THE JACK AND THERE IS A BOW TO THE THREADED ROD BUT OTHERWISE YOU CAN'T SEE VERY MUCH FROM THE PICTURE. WHEN YOU TURN THE JACK, YOU CAN EASILY SEE A SIGNIFICANT WOBBLE IN THE WINDING ACTION. I CAN'T IMAGE HAVING TO TRY AND JACK UP A VEHICLE ON THE SIDE OF THE ROAD IN LESS THAN IDEAL CIRCUMSTANCES THAT I HAD IN MY GARAGE. SCARY TO SAY THE LEAST.

ODI #11373809VISIBILITY/WIPER

WHILE DRIVING ON THE INTERSTATE A SMALL ROCK HIT THE TOP OF MY WINDSHIELD. THE NEXT MORNING I A CRACKED THAT SPREAD ACROSS MY PASSENGER SIDE. THE CRACK CONTINUE TO SPREAD OVER THE NEXT DAYS. NOW IT REACHES ALL THE WAY TO THE SIDE. I HAVE ONLY HAD MY KIA FOR ABOUT A 1 1/2 MONTHS. I HAVE HAD A ROCK HIT MY WINDSHIELD IN OTHER VEHICLES AND NEVER HAD A WINDSHIELD CRACK LIKE THIS. IT SUCKS BECAUSE I REALLY LIKE THE TELLURIDE. HOPE THEY MAKE A BETTER WINDSHIELD SOON OR A RECALL.

ODI #11366530UNKNOWN OR OTHER

FRONT COLLISION WARNING MALFUNCTION. WHEN A VEHICLE TO MY LEFT AND IN FRONT OF ME BRAKES, MY VEHICLE THINKS IT'S IN FRONT OF ME AND AUTOMATICALLY BRAKES WITH WARNINGS ON THE WINDSHIELD DISPLAY. VERY DANGEROUS TO THE VEHICLES BEHIND ME AND UNSAFE TO DRIVE. I HAVE TAKEN THE VEHICLE IN FOR SERVICE SEVERAL TIMES. TWICE THEY RECALIBRATED THE SENSORS AND ON THE LAST VISIT, THEY SAID THEY REPLACED THE SENSOR. IT'S STILL HAPPENING SO I NEED TO TAKE THE VEHICLE IN AGAIN. I'VE SEARCHED THIS ONLINE IN FORUM AND YOUTUBE, AND IT'S A COMMON PROBLEM. THE DEALERSHIP TELLS ME KIA ISN'T AWARE OF THE PROBLEM.

ODI #11361321EXTERIOR LIGHTING

THE HEADLIGHTS ON THE ES MODEL ARE SO BAD. THERE IS MINIMAL PERIPHERAL ILLUMINATION OUTSIDE OF THE LIGHTS . THE LIGHTS ARE SO POOR THAT THE DRIVER CANNOT SEE THE SIDE OF THE ROAD ON UNLIGHTED ROADS OR GOING AROUND A CURVE. VERY DANGEROUS. THE FIRST SET OF LIGHTS STOPED FUNCTIONING PROPERLY. WAS REPLACED BY DEALER WITH NEW FACTORY LIGHTS THAT DO NOT ILLUMINATE ADEQUATELY AND ARE A SAFETY HAZARD FOR BOTH DRIVERS AND PEDESTRIANS.

ODI #11359921VISIBILITY/WIPER

I RECENTLY HAD TAKEN MY FIRST ROAD TRIP IN MY NEW VEHICLE AND WAS TRAVELING ON THE HIGHWAY. A ROCK HIT THE WINDSHIELD AND CAUSED A CRACK TO GO FROM ONE SIDE OF THE WINDSHIELD TO THE OTHER SIDE. I HAVE NEVER SEEN A WINDSHIELD CRACK SO EASILY ON A VEHICLE. I CONTACTED MY INSURANCE COMPANY. I SHOULD NOT HAVE HAD TO PAY $500 TO REPLACE A WHOLE WINDSHIELD WHEN I HAVE NOT HAD THE CAR FOR LONG AT ALL. I LOVE THE VEHICLE BUT IF THIS IS SOMETHING I HAVE TO LOOK FORWARD TO THEN I'M NOT SURE ABOUT THAT. KIA SHOULD LOOK INTO THIS ISSUE.

ODI #11354498POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE

THE VEHICAL WILL NOT ACCELERATE AT FREEWAY SPEEDS AND THE ENGINE RPM INCREASES UP TO 6000 RPM WITH NO OR LITTLE ACCELERATION WHEN THE GAS PEDDLE IS DEPRESSED.. THIS ALSO OCCURS AT LOWER SPEEDS, NO OR LITTLE ACCELERATION WHILE THE ENGINE RPM INCREASES TO 5000 RPM VISIBLE ON THE TACHOMETER AND HEARD FROM THE ENGINE NOISE. THE TRANSMISSION APPEARS TO BE SLIPPING OR DOWN SHIFTING TO MANY GEARS FOR THE AMOUNT OF FUEL DEMAND. THE DEALERSHIP WITNESSED THIS PROBLEM DURING A TEST DRIVE AND I SHOWED THEM A VIDIO OF THE SPEEDOMETER VERSUS THE TACH READING WHILE THIS PROBLEM WAS OCCURRING. IT HAS BEEN 3 MONTHS AND KIA STILL HAS NO FIX FOR THIS PROBLEM. IT HAS NEARLY CAUSED AN ACCEDENT ON ONE OCCATION AND A NEAR MISS HEADON COLISSION WHILE DRIVING THRU OREGON AND TRYING TO PASS IN A PASSING LANE, ON A VACATION DRIVE. THIS PROBLEM HAS PERSISTED SINCE DAY ONE OF THE VEHICAL PURCHAS AND HAS BEEN IN FOR SERVICE OF THE PROBLEM ON 3 OCCASIONS. KIA DEALER SAYS KIA HAS NO KNOWN FIX.

ODI #11353547VISIBILITY/WIPER

WHILE DRIVING ON THE INTERSTATE THIS MORNING, I HEARD A SMALL ROCK HIT THE WINDSHIELD. IT LEFT A PIT THAT STARRED OUT TO ABOUT THE SIZE OF A DIME, I FIGURED I WOULD CALL A GLASS REPAIR SHOP TO REPAIR IT IN THE MORNING. I PARKED THE CAR AND AFTER SITTING FOR ABOUT TOW HOURS THE SMALL ROCK CHIP TURNED INTO A 2 FOOT CRACK ACROSS THE ENTIRE WINDSHIELD. I HAVE A LETTER FROM KIA WHICH STATES THAT THEY WILL REPLACE THE WINDSHIELD FOR FREE AS THERE IS A KNOWN ISSUE WITH THE FRONT WINDSHEILD. I AM HOPING THAT THEY HAVE BETTER REPLACEMENTS AS THIS SHOULDN'T HAVE CRACKED SO EASILY OR AS BADLY AS IT DID.

ODI #11353435VISIBILITY/WIPER

WINDSHIELD CHIPS VERY EASILY, ONE CHIP FROM A SMALL ROCK CAUSED THE ENTIRE WINDSHIELD TO CRACK FROM THE DRIVERS SIDE ALL THE WAY TO THE PASSENGER END OF THE WINDSHIELD WITHIN AN HOUR. I'VE HAD PLENTY OF ROCKS HIT CARS IN THE PAST, THIS ROCK WAS NOT LARGE ENOUGH TO HAVE CAUSED THIS KIND OF DAMAGE.

ODI #11352252VISIBILITY/WIPER

WINDSHIELD IS CHIPPING EXTREMELY EASY DURING NORMAL HIGHWAY DRIVING. WITHIN 2 MONTHS, THREE SIGNIFICANT CHIPS WITH ONE OF THEM CRACKING.

ODI #11351415VISIBILITY/WIPER

PURCHASED KIA TELLURIDE AWD NEW IN OCT. 2020. CRACKED FORMED IN WINDSHIELD OVERNIGHT WITHOUT DRIVING. AFTER FURTHER INVESTIGATION I NOTICED OVER 40 PIT SPOTS IN THE WINDSHIELD GLASS.

ODI #11350940POWER TRAIN

MY TRANSMISSION IS RANDOMLY AND FREQUENTLY SLIPPING INTO NEUTRAL, MOSTLY AT LOWER SPEEDS WHILE SHIFTING AFTER A TURN AND INCREASING SPEED. THE RESULT IS THAT I HAVE NO POWER WHILE NAVIGATING IN TRAFFIC AND MUST SHUT OFF THE VEHICLE AND RESTART TO REGAIN POWER TO THE TRANSMISSION. ALMOST LIKE A REBOOT OF THE SYSTEM. IT IS EXTREMELY UNSAFE IN TRAFFIC AND MY FAMILY NO LONGER WANTS TO RIDE IN CAR. I HAVE REPORTED THE ISSUE TO KIA BACK IN JANUARY AND HAVE HAD IT IN THE SHOP NUMEROUS TIMES WITH NO RESOLUTION. KIA HAD ME PUT A DATA READER IN THE VEHICLE TO CAPTURE THE DATA DURING THE OCCURANCES AND HAVE NO RESOLUTION. THIS IS NOW HAPPENING MORE AND MORE FREQUENTLY, EVEN WHEN JUST GOING STRAIGHT DOWN THE ROAD. I HAVE SEEN ON A TELLURIDE SOCIAL MEDIA SITE THAT I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE. KIA IS NOT HANDLING THIS SATISFACTORALLY.

ODI #11349564VISIBILITY/WIPER

WINDSHIELD HAS MANY CHIPS. IT SEEMS THAT MORE THAN OTHER VEHICLES I HAVE OWNED. TELLURIDE ONLY HAS ABOUT 13,000 MILES AND I GET SPARKLES ON THE WINDSHIELD WHEN DRIVING IN THE SUM FROM ALL OF THE SMALL CHIPS. CAR ONLY DRIVEN ON THE HIGHWAY ON SELDOM TRIPS FROM LOS ALAMOS TO ALBUQUERQUE. I NOW SEE WHY THEY DO NOT COVER THE WINDSHIELD ON WARRANTY OR EXTENDED WARRANTY WHICH I PURCHASED

ODI #11349309UNKNOWN OR OTHER,VISIBILITY/WIPER

ONE MONTH AFTER PURCHASE, MY WINDSHIELD CRACK FOR NO APPARENT REASON. I NOTICED A SMALL LINEAR CRACK ALONG THE CENTER BOTTOM OF THE WINDSHIELD AFTER IT BEING PARKED IN MY DRIVEWAY OVERNIGHT. WITHIN HOURS THE CRACK SPREAD ALONG THE ENTIRE GLASS. KIA REPAIRED IT UNDER THE GOOD FAITH WARRANTY BUT I HAD TO WAIT 3-4 WEEKS FOR A WINDSHIELD TO COME IN, HAVING TO DRIVE IT LIKE THAT IN THE MEANTIME. AFTER THEY REMOVED THE WINDSHIELD AND INSPECTED IT, THEY COULD NOT FIND ANY KIND OF IMPACT MARK. ONE MONTH AFTER REPAIR, A VERY SMALL PIECE OF DEBRIS HIT THE WINDSHIELD WHILE I WAS DRIVING (APRX 40-45 MPH) AND CAUSED A SMALL CIRCULAR CHIP THAT COULD HAVE BEEN CURED WITH RESIN TO PREVENT IT FROM SPREADING. HOWEVER, WITHIN 15 MINUTES THE CHIP CONTINUED AND SPREAD IN 3 LINEAR CRACKS. BY THE NEXT DAY THE CRACK RAN ACROSS THE ENTIRE WINDSHIELD AND NOW THE WINDSHIELD HAS TO BE REPLACED, AGAIN. ASIDE FROM IT BEING ANNOYING AND COSTLY TO FIX, I FEEL UNSAFE DRIVING THE VEHICLE FEELING LIKE THE WINDSHIELD COULD COMPLETELY BREAK ON ME WHILE I'M DRIVING.

ODI #11348702VISIBILITY/WIPER

10/25/2019-THE FRONT WINDSHIELD WAS HIT BY SOMETHING WHILE TRAVELING ON THE HIGHWAY. I INSPECTED THE WINDSHIELD AND DID NOT FIND ANY EVIDENCE OF DAMAGE. THE NEXT MORNING THERE WAS A LONG CRACK IN MY WINDSHIELD. I CONTACTED KIA AND WAS INFORMED THAT THIS WAS NOT A WARRANTY ISSUE AND WOULD NOT BE COVERED. THE WINDSHIELD WAS REPLACED WITH A KIA REPLACEMENT WINDSHIELD BY SAFELITE. THE COST OF REPAIR WAS $1,540.43. A CLAIM WAS MADE AND PAID BY MY INSURANCE CARRIER AIG. A FEW MONTHS LATER I RECEIVED A LETTER FROM KIA ACKNOWLEDGING THAT THERE WAS AN ISSUE AND THE COST OF THE REPAIR WOULD BE PAID FOR BY KIA. I CONTACTED AIG AND LET THEM KNOW, BUT TO MY KNOWLEDGE, AIG HAS NOT MADE A REQUEST FOR REIMBURSEMENT. 8-10-2020 MY REPLACEMENT WINDSHIELD WAS HIT BY A SMALL OBJECT WHILE TRAVELING AT HIGHWAY SPEED. THE WINDOW IMMEDIATELY DEVELOPED A CRACK THAT CONTINUED TO EXPAND AS I DROVE. THE BREAK HAPPENED YESTERDAY. I TOOK THE VEHICLE INTO A KIA DEALERSHIP AND HAVE FILED A CLAIM. I AM WAITING FOR A DECISION AND A REPLACEMENT WINDSHIELD. IN THE MEANTIME THE CRACK IS CONTINUING TO GROW AND IS NOW 24' LONG AND GROWING. IT IS MY UNDERSTANDING THAT KIA IS GOING TO PAY TO REPLACE THE WINDSHIELD, BUT MY SERVICE ADVISOR TOLD ME THAT KIA WOULD NOT PAY FOR ANY ADDITIONAL REPLACEMENTS. NOTE BOTH INCIDENTS HAPPEN ON THE WAY HOME FROM MY WEEKEND HOUSE ON US-59 NORTH.

ODI #11343740UNKNOWN OR OTHER3 INJURIES

THE EXHAUST PIPE END BY THE REAR BUMPER IS CAUSING BURNS ON MY HUSBAND AND TWO OUT OF THREE OF MY CHILDREN. IT IS NOT PUSHED BACK ENOUGH SO WHEN THE TRUNK IT OPENED AFTER DRIVING AND WE GO TO REMOVE ITEMS FROM CAR IT LEAVES BURNS. THE DESIGN NEEDS TO BE CHANGED AND A RECALL WOULD BE EXPECTED AS I HAVE FOUND WHILE DOING RESEARCH MANY TELLURIDE OWNERS HAVE THIS ISSUE AND IT IS NOT SAFE.

ODI #11342593VISIBILITY/WIPER

7/29/2020 DRIVING ON HIGHWAY, SEMI DRIVES BY AND A ROCK HIT MY WINDSHIELD, RIGHT IN THE MIDDLE, IT DID SOME PRETTY GOOD DAMAGE, I DROVE STRAIGHT TO MY INSURANCE COMPANY BY THE TIME I HAD ARRIVED THERE IT WAS SPLINTERING EVERYWHERE, MY AGENT CAME OUT TO LOOK AT IT AND HE COULD NOT BELIEVE THE DAMAGE TO THE WINDSHIELD FROM THE ROCK., MY HUSBAND AND I HAVE ONLY HAD THE CARE FOR 3 MONTHS. I HAVE BEEN RESEARCHING FOR A NEW WINDSHIELD AND CAME ACROSS THIS WEBSITE SO I THOUGHT I WOULD REACH OUT TO YOU ALL SINCE I AM STILL TRYING TO FIND A REPLACEMENT WINDSHIELD.

ODI #11342343VISIBILITY/WIPER

TINY CHIP FROM PEBBLE IN BOTTOM CORNER IS NOW CRACKING TOTALLY ACROSS THE WINDSHIELD IN 1 DAY

ODI #11339662VISIBILITY/WIPER

MY WINDSHIELD CRACKED WHILE I WAS DRIVING 20 MPH GOING TO THE GROCERY STORE THAT IS LOCATED 2 BLOCKS AWAY FROM MY HOUSE, IT STARTED WITH A SMALL CRACK AND BY THE TIME I WAS DONE WITH THE SHOPPING THE CRACK SPREAD TO 2' ATTACHED PLEASE FIND PICTURES SHOWING HOW THE WINDSHIELD LOOKS

ODI #11338833EXTERIOR LIGHTING

THE HALOGEN PROJECTOR HEADLIGHTS ON MY 2020 TELLURIDE SX ARE UNSAFE AT NIGHT. THEY DON'T HAVE ENOUGH LIGHT OUTPUT TO PROPERLY ILLUMINATE THE ROAD AND IT'S VERY UNCOMFORTABLE FOR ME AND MY FAMILY TO DRIVE AT NIGHT. THE LIGHT SPREAD IS VERY LIMITED AND DOESN'T SEEM TO GO FAR ENOUGH. SEVERAL CUSTOMERS ON KIA FORUMS ARE HAVING THE SAME ISSUE. SOME ARE HAVING THEIR HEADLIGHTS ADJUSTED WITH NO SUCCESS AND OTHERS ARE CHANGING THEIR OEM LAMPS FOR AFTERMARKET ONES TO IMPROVE PERFORMANCE EVEN THOUGH THIS IS A CRITICAL SAFETY FEATURE. HYUNDAI OFFERS A NICER LED HEADLAMP ON HIGHER UP TRIM LEVELS BUT I DIDN'T NOTICED I HAD THE POOR PERFORMANCE ONES UNTIL I HAD PURCHASED THE VEHICLE. REMEMBER THAT COSTUMERS DON'T USUALLY DO TEST DRIVES AT NIGHT. I SHOULDN'T NEED TO GO TO AFTERMARKET TO INSTALL QUESTIONABLE NON-OEM BULBS TO OVERCOME THIS PERFORMANCE SHORTFALL AND POTENTIALLY CREATE AN ELECTRICAL OR FIRE HAZARD HOPEFULLY HYUNDAI QUICKLY REALIZES THAT THESE LAMPS ARE NOT WHAT'S EXPECTED ON A SUCH A NICE VEHICLE AS THE TELLURIDE AND INSTALL A NICER, BRIGHTER, SAFER ONE AS STANDARD. THANK YOU

ODI #11338185VISIBILITY/WIPER

WINDSHIELD CRACKED IN THE BOTTOM PASSENGER SIDE CORNER AFTER OWNING THE CAR FOR ABOUT 4 MONTHS AND SPREAD OVER 12 INCHES BY THE NEXT DAY WITHOUT HAVING ANY REALLOCATION THAT SOMETHING EVEN HIT IT. THE CRACK DOESN'T LOOK TO HAVE A "ROCK CHIP" TYPE OF MARKING.

ODI #11337849VISIBILITY/WIPER

I PURCHASED MY KIA TELLURIDE SX IN JUNE 2019. I HAVE APPROXIMATELY 12K MILES ON THE VEHICLE. A FEW DAYS AGO, WHILE DRIVING ON THE HIGHWAY WITH THE FLOW OF TRAFFIC, I CHANGED LANES WITH A SMALL CAR (HONDA CIVIC OR EQUIVALENT) ABOUT 5 OR MORE CAR LENGTHS AHEAD OF ME. AS I COMPLETED MY LANE CHANGE, A PEBBLE HIT THE WINDSHIELD NEAR THE PASSENGER A-FRAME, ABOUT 3/4 OF THE WAY UP. THE PEBBLE MUST HAVE BEEN SMALL AS WE WERE ON THE MAIN LANES OF THE HIGHWAY, AND THERE WERE NO COMMERCIAL VEHICLES AROUND. THE PEBBLE MADE A SMALL IMPACT POINT, AND A NEAR-IMMEDIATE 6-8 INCH CRACK. THE OUTSIDE TEMPERATURE WAS APPROXIMATELY 95F TO 100F. OVER THE NEXT 2 HOURS, THE CRACK GREW QUICKLY TO AROUND 30 INCHES ACROSS THE MIDDLE OF THE WINDSHIELD, TOWARDS THE DRIVER SIDE. IT HAS CONTINUED TO GROW A FEW INCHES A DAY, DEPENDING ON HOW MUCH THE CAR IS BEING DRIVEN AND I SUSPECT THAT HOT OUTDOOR AIR TEMPERATURES INCREASE GROWTH. I NOTIFIED MY LOCAL KIA DEALER ABOUT THE ISSUE AND ALSO INFORMED THEM OF THE CORPORATE GUIDANCE SENT OUT FROM KIA IN NOVEMBER 2019 ABOUT THIS ISSUE TO PROVIDE GOODWILL REPLACEMENTS TO TELLURIDE OWNERS. THEY WERE AWARE OF THE GUIDANCE AND AGREED TO REPLACE THE WINDSHIELD AT NO CHARGE TO ME.

ODI #11331695VISIBILITY/WIPER

I HAVE HAD MY KIA TELLURIDE EX 2020 FOR THE PAST 4 MONTHS. ON MONTH 3 ITS WINDSHIELD CRACKED WHILE DRIVING ON RIGHT LOWER SIDE AND CRACKS STARTED TO QUICKLY EXPAND NEEDING TO REPLACE THE WINDSHIELD THROUGH INSURANCE AND PAID 500$ DEDUCTIBLE. I NEVER ANYTHING HITTING THE WINDSHIELD AT THAT TIME. AGAIN JUST A FEW DAYS AGO IN MONTH 4 OF OWNERSHIP WINDSHIELD GLASS HAS CHIPPED FROM TWO PLACES. I NEVER SAW OR HEARD ANYTHING HITTING THE GLASS WHILE DRIVING AND I AM THE ONLY DRIVER.

ODI #11331228AIR BAGSCRASH1 INJURY

A CAR PULLED OUT IN FRONT OF ME ON THE HIGHWAY WHILE I WAS GOING APPROXIMATELY 60 MPH AND HIT THE SIDE OF MY TELLURIDE. IT SPUN ME AROUND AND I HIT THE SIDE OF A BRIDGE HEAD ON. NOT ONE OF MY AIRBAGS DEPLOYED I. THIS CRASH WHICH IS VERY TROUBLING TO ME. I AM ATTACHING PICTURES. THE TOW DRIVER SAID THE AIRBAG SENSOR WAS NOT CONNECTED. *TR

ODI #11331093VISIBILITY/WIPER

VEHICLES WINDSHIELD HAS MULTIPLE CHIPS AND CRACKS. WINDSHIELD WAS HIT WITH SMALL ROCK LEAVING LARGE BUBBLE AND CRACKS IN THE GLASS. A WEEK LATER A SMALL ROCK HIT MY WINDSHIELD LEAKING A SMALL CHIP. A MONTH AFTER THAT IT HAPPENED AGAIN WITH EVEN A SMALLER ROCK. ALL DAMAGE OCCURRED WHILE DRIVING THE VEHICLE IN TOWN GOING UNDER 50 MPH. *TR

ODI #11330351VISIBILITY/WIPER

WINDSHIELD CRACKED FROM CHIP THAT I HEARD HAPPEN ON THE HIGHWAY 3/6/2020. THIS WINDOW IS AN OEM REPLACEMENT WINDOW FROM KIA. THE FIRST WINDSHIELD HAD THE EXACT SAME THING HAPPEN IN JULY 2019 WITHIN THE FIRST MONTH OF PURCHASING THE CAR. *TR

ODI #11329723VISIBILITY/WIPER

I WAS DRIVING ON THE HIGHWAY AND HEARD A FAIRLY QUITE NOISE, LOOKED UP AND THERE WAS A QUARTER SIZE, BULLSEYE CRACK IN THE WINDSHIELD WHICH QUICKLY GREW TO A 3 FEET AND GROWING CRACK. *TR

ODI #11329079VISIBILITY/WIPER

WHILE DRIVING DOWN THE EXPRESSWAY IN LATE FEBRUARY, A SMALL ROCK HIT THE DRIVERS SIDE LOWER WINDSHIELD. IMMEDIATELY, I SAW A BULLS-EYE APPEAR FOLLOWED BY A LINE CRACK. AFTER DRIVING A MILE OR SO I SAW THE CRACK QUICKLY EXPAND. OVER THE COURSE OF A FEW DAYS IT GOT WORSE. I FILLED A CLAIM AND GOT IT REPLACED WITH AN OEM WINDSHIELD. ABOUT 2 WEEKS AGO, I TOOK THE CAR TO THE CAR WASH AND NOW THE WINDSHIELD HAS FINE SCRATCHES ALL OVER IT BUT NOT THE REST OF THE CAR. SOMETHING IS DEFINITELY AMISS HERE. *TR

ODI #11327716EXTERIOR LIGHTING

CONCERN REGARDING THE FACTORY INSTALLED TRAILER TOW PACKAGE, SPECIFICALLY THE LIGHTS CONTROLLED BY THE 4-PIN FACTORY SUPPLIED CONNECTION. THE TRAILER LIGHTS DO NOT ALWAYS WORK IN CONJUNCTION WITH THE MAIN BRAKE LIGHTS ON THE TELLURIDE - SPECIFICALLY WHEN USING 'AUTO HOLD'. THE DISCUSSION IS NOT IF 'AUTO HOLD' SHOULD NOT BE USED WITH A TRAILER. IT'S POSSIBLE TO USE 'AUTO HOLD' WHEN TOWING, SO IT WILL BE. THE CONCERN IS IF THE TRAILER, OR LOAD, BLOCKS THE VIEW OF THE MAIN BRAKE LIGHTS OF THE VEHICLE - THE TRAILER WILL DISPLAY NO BRAKE LIGHTS IF THE DRIVER REMOVES THEIR FOOT FROM THE BRAKE PEDAL WHILE STOPPED AND HELD WITH 'AUTO HOLD'. THIS CREATES A POTENTIALLY, SERIOUSLY UNSAFE CONDITION. WHILE IN 'AUTO HOLD', THE MAIN BRAKE LIGHTS ON THE VEHICLE DISPLAY THE SAME WHETHER OR NOT THE DRIVER'S FOOT IS ON THE BRAKE PEDAL; HOWEVER, ANY LIGHTS CONNECTED TO THE 4-PIN FACTORY CONNECTOR FOR TRAILER LIGHTS ONLY FUNCTION WHEN THE DRIVER HAS THEIR FOOT ON THE BRAKE PEDAL. ANY LIGHTS CONNECTED TO THE 4-PIN FACTORY CONNECTOR SHOULD ALWAYS FUNCTION THE SAME AS THE MAIN BRAKES LIGHTS ON THE VEHICLE. FIRST NOTICED WHEN AN AUXILIARY HITCH LIGHT WAS CONNECTED TO THE 4-PIN FACTORY CONNECTION, AND VERIFIED LATER DURING THE FIRST TOW WITH A TRAILER CONNECTED TO THE 4-PIN CONNECTOR.*DT CONSUMER STATED AH, SCC, HDA, AND FCA ALL SYSTEMS INCLUDED IN APPLY THE BRAKES UNDER CERTAIN CIRCUMSTANCES.*JB

ODI #11326584VISIBILITY/WIPER

MY 2020 KIA TELLURIDE WINDSHIELD IS CRACKED. IT'S ON THE PASSENGER SIDE OF THE WINDSHIELD. IT'S A LONG CRACK THAT START AT THE A-PILLAR AND TRAVELS ACROSS THE WINDSHIELD. WHEN I GOT IN MY CAR TO GO SOMEWHERE I SAW THE CRACK. I NEVER SAW OR HEARD ANYTHING HIT THE WINDSHIELD THIS TIME. ALSO MY WIFE AND MY SUN NEVER SAW OR HEARD ANYTHING HIT THE WINDSHIELD THIS TIME. *TR

ODI #11326531VISIBILITY/WIPER

WE PURCHASED THE NEW TELLURIDE IN DECEMBER, 2019. THE WINDSHIELD CRACKED AND THE CRACK RAN ACROSS HALF OF THE WINDSHIELD. KIA DID REPLACE THE WINDSHIELD WITHOUT A CHARGE. THIS WAS ONE IN FEBRUARY 2020. OUR NEW WINDSHIELD NOW AND A BIG CHIP IN IT, ABOUT THE SIZE OF A PENCIL ERASER. THERE IS LESS THAN 7000 MILES ON IT. THERE MUST BE A DEFECT OR QUALITY ISSUE IN THE WINDSHIELD GLASS THEY ARE USING. WE ARE IN OUR LATE 60'S. NO OFF READING OR RISKY DRIVING. WE WERE DRIVING ON THE INTERSTATE WHEN THE NEW CHIP HAPPENED. *TR

ODI #11326554VISIBILITY/WIPER

THE WINDSHIELD IS VERY FRAGILE AND CHIPS VERY EASILY, A VERY MILD HIT BY GRAVEL OR PEBBLE CAUSES DAMAGE TO THE FRONT WINDSHIELD. *TR

ODI #11325091EXTERIOR LIGHTING

THE HEADLIGHTS IN THE KIA TELLURIDE ARE SIGNIFICANTLY DEFICIENT IN ILLUMINATING THE FRONT CORNERS OF THE VEHICLE DURING TURNS IN LOW OR NON-LIT AREAS. DRIVING IN MY NEIGHBORHOOD AND ON THE ROADS THAT GET ME THERE FEELS EXTREMELY DANGEROUS WHILE DRIVING AT NIGHT. VISIBILITY WHEN TURNING CORNERS IS DANGEROUSLY LOW. THIS SCARES ME NOT ONLY AS A TELLURIDE OWNER BUT AS A PEDESTRIAN AND A PARENT WITH TWO SMALL CHILDREN. AS THE TELLURIDE'S POPULARITY CONTINUES TO GROW SO DOES THE SAFETY HAZARD THESE POORLY DESIGNED HEADLIGHTS POSE. CORRECTIVE ACTION TO ADEQUATELY AND SAFELY ILLUMINATE THE ROAD WHILE MAKING TURNS IS ESSENTIAL AND NEEDS TO BE ADDRESSED IMMEDIATELY. PLEASE DO THE RESPONSIBLE THING AND PROTECT FAMILIES AND COMMUNITIES BY RECALLING THE TELLURIDE AND MAKE A SIMPLE DESIGN CHANGE THAT WOULD NOT ONLY IMPROVE OWNER SATISFACTION, BUT ALSO PROTECT A POTENTIALLY UNSEEN PEDESTRIAN, JOGGER, BICYCLIST OR PET. A VEHICLE'S SAFETY SHOULD BE PARAMOUNT BOTH DAY AND NIGHT. IF NOTHING ELSE, PLEASE PROVIDE THE OPTION FOR TELLURIDE OWNERS TO WIDEN THE HEADLIGHT BEAM AT OUR OWN EXPENSE SO WE CAN CHOOSE TO PROTECT OURSELVES AND OUR NEIGHBORS BY PAYING FOR IT OUT-OF-POCKET. *TR

ODI #11324320UNKNOWN OR OTHER

DRIVING DOWN 294 SOUTH (A HIGHWAY), AT APPROXIMATELY 60MPH, WITH NO OTHER VEHICLE AROUND OUR VEHICLE AND NOT GOING UNDER AN OVERPASS, THERE WAS A VERY LOUD BANG. MY 2 KIDS WERE IN THE MIDDLE TWO SEATS AND STARTED SCREAMING AND CRYING BECAUSE OF THE LOUD NOISE AND ALSO BECAUSE GLASS WAS FALLING ON THEM. THE LOUD BANG TURNED OUT TO BE THE PANORAMIC MOONROOF EXPLODING ON ITS OWN. NOTHING HIT THE CAR OR THE ROOF AS THERE WERE NO CARS AROUND US. WE QUICKLY CLOSED THE COVER TO THE MOONROOF SO MORE GLASS WOULDN'T FALL ON THE KIDS. AS YOU CAN SEE IN THE PICTURE THE MOONROOF EXPLODED OUTWARD AND NOT INWARD AS IF SOMETHING HIT IT. THE PANORAMIC MOONROOF DOESN'T OPEN. *TR

ODI #11322341VISIBILITY/WIPER

ROCK WAS SLUNG UP AND CRACKED MY WINDSHIELD. I'VE HAD THE CAR 6 MONTHS

ODI #11322253VISIBILITY/WIPER

THE WINDSHIELD HAS CRACKED BEYOND REOAIR WITHIN A FEW HOURS. IT STARTED WITH A SMALL CHIP ON DRIVERS SIDE ANDNWE WERE PLANNINGNTO GET IT FIXED NEXT DAY. A FEW HIURS LATER WE WENT TO THE GARAGE AND ITNWAS A HUGE CRACK SPREAD ACROSS THE WINDSHIELD. THIS SEEMS LIKE A ONGOING PROBLEM WITH OTHERS AND WE WANT THIS REPORTED AS WELL. WE WERE DRIVING ABOUT 35 MPH ON NORMAL ROAD CONDITIONS. SEEMS LIKE SOMETHING SMALL HIT WINDSHIELD THE CRACK WAS ABOUT A NICKEL SIZE AND THEN BOOOM!

ODI #11321793ELECTRICAL SYSTEM

AFTER IT HAD RAINED, THE COLLISION WARNING INDICATOR APPEARED. IT CONTINUES TO APPEAR EVERY TIME THE VEHICLE IS IN USE.

ODI #11319062VISIBILITY/WIPER

THE WINDSHIELD HAS CRACKED ON BOTH SIDES AND HAS EXTENDED BEYOND REPAIR. THIS APPEARED TO HAPPEN DURING NORMAL DRIVING CONDITIONS. THE DEALER WANTS TO CHARGE US ABOUT $800 TO REPAIR. THIS SEEMS LIKE A ONGOING PROBLEM WITH OTHERS AND WE WANT THIS REPORTED AS WELL.

ODI #11318211VISIBILITY/WIPER

VEHICLE IN MOTION ON HIGHWAY - SMALL PEBBLE HIT WINDSHIELD WHICH CHIPPED THEN CRACKED VERY QUICKLY IN A SHORT PERIOD OF TIME PREVENTING REPAIR OF THE CHIP AND REQUIRING WINDSHIELD REPLACEMENT.

ODI #11317000VISIBILITY/WIPER

THE WINDSHIELD HAS APPEARED TO CRACK FOR NO REASON. WE DID RECEIVE A LETTER FROM KIA SAYING THEY WOULD REPLACE IT BUT THEY NEED TO ACTUALLY RECALL THESE WINDSHIELDS IF THEY ARE HAVING SUCH AND ISSUE WITH THEM. I'VE ONLY HAD IT FOR 4 MONTHS. NOT SURE HOW LONG IT HAS BEEN LIKE THIS BUT WE JUST NOTICED IT THIS WEEKEND.

ODI #11315815VISIBILITY/WIPER

I'VE HAD MY 2020 KIA TELLURIDE LESS THAN TWO WEEKS, GOT INTO THE CAR WHICH WAS PARKED IN THE GARAGE AND THE WINDSHIELD WAS CRACKED. NEVER HEARD A ROCK HITTING THE WINDSHIELD AT ANY TIME (I'M THE ONLY DRIVER), THE CRACK STARTED IN TOP CORNER ON PASSENGER SIDE AND TRAVELED ACROSS THE TOP HALF OF THE WINDSHIELD IN ABOUT 3 HOURS. HAD A 2014 SORENTO WITH 12 TO 14 ROCK CHIPS THAT NEVER SPREAD LIKE THIS.

ODI #11315912EXTERIOR LIGHTING

NIGHT DRIVING IS HORRIBLE ON THE EX TRIM WHERE VISIBILITY ON EITHER SIDE IS DANGEROUS. I ALMOST HIT A PEDESTRIAN BECAUSE THE VISIBILITY IS SO POOR. THIS NEEDS TO BE ADDRESSED. PLEASE DON'T WAIT FOR SOMEONE TO BE FATALLY INJURED. THIS IS UNACCEPTABLE!

ODI #11315718EXTERIOR LIGHTING

LIGHTING FAILS TO ILLUMINATE TO THE SIDES OF THE VEHICLE ON THE EX TRIM SO THAT THERE ARE SPOTS OF NO LIGHTING. THIS IS EXTREMELY DANGEROUS WHEN DRIVING AT NIGHT AND PARTICULARLY WHEN TURNING CORNERS. THIS SHOULD BE REMEDIED AND A RECALL ISSUED TO CORRECT THE CONCERN AS IT IS A SERIOUS SAFETY HAZARD.

ODI #11315361VISIBILITY/WIPER

WINDSHIELD RANDOMLY CRACKED WHILE PARKED.

ODI #11312281UNKNOWN OR OTHER

A ROCK HIT AND CHIPPED MY WINDSHIELD WHILE DRIVING ON THE FREEWAY. WITHIN A COUPLE OF HOURS THE CHIP EXPANDED, THIS IS RIDICULOUS. NOT SAFE!

ODI #11311596ELECTRICAL SYSTEM,EXTERIOR LIGHTING

BLIND SPOT COLLISION WARNING SYSTEM IS MALFUNCTIONS WHENEVER IT RAINS. VEHICLE HAS 3000 MILES ON IT AND FOR THE 5TH TIME IN 2 MONTHS THE BLIND SPOT SYSTEM ALARM SYSTEM GOES OFF WHILE DRIVING IN THE RAIN. DEALERSHIPS REFUSING TO LOOK AT THE PROBLEM UNLESS THE ENGINE LIGHT IS ON, WHICH IT TURNS OFF ONCE THE SENSORS DRY OFF LOW BEAM LIGHTS ARE TOO BRIGHT... POLICE HAVE STOPPED ME TWICE THINKING THEY ARE HIGH BEAMS.. ALSO ONCOMING TRAFFIC CONTINUES TO BLAST THERE HIGH BEAMS AT OUR VEHICLE THINKING OUR HIGH BEAMS ARE ON CAUSING A DANGEROUS DRIVING SITUATION.. LOCAL DEALERSHIPS REFUSE TO FIX WARRANTY PROBLEMS BECAUSE CAR WAS NOT PURCHSAED FROM THEM

ODI #11311188VISIBILITY/WIPER

LESS THAN TWO WEEKS AFTER I PURCHASED MY NEW KIA TELLURIDE, THE WINDSHIELD SUSTAINED A HIT FROM A SMALL ROCK WHILE I WAS DRIVING AT 70 MPH ON A LOCAL HIGHWAY ON MY WAY TO WORK. THE ROCK HIT SOUND WAS LOUDER THAN WHEN THIS HAPPENED IN OTHER CARS I HAVE DRIVEN. IT WAS VERY LOUD. I COULD SEE THE HIT RIGHT AFTER ON MY WINDSHIELD AND COULDN'T BELIEVE IT. THE DIAMETER AND DEPTH OF THE HIT WERE SERIOUS. I TOOK THE CAR IMMEDIATELY TO A GLASS REPAIR VENDOR PER GEICO. I WAS TOLD BY THE SERVICE MANAGER THAT THE WINDSHIELD DAMAGE WAS A COMPOUND FRACTURE AND THAT I WOULD NEED AN ENTIRE NEW WINDSHIELD. THEN THE TECHNICIAN ASSIGNED TO WORK WITH ME TOLD ME TO GO WITH A PATCH FOR NOW BECAUSE HE COULD REPLACE THE WINDSHIELD AND THEN THIS MIGHT HAPPEN ALL OVER AGAIN IN A FEW MORE DAYS. SO I HAVE BEEN DRIVING AROUND WITH A PATCH SINCE IT WAS FIXED SWEATING EVERY DAY THAT THE WINDSHIELD IS NOT GOING TO HOLD UP. NOT ONLY THIS, I HAVE QUESTIONED WHETHER OR NOT I CAN EVEN RUN THIS CAR THROUGH A CARWASH. I AM AFRAID OF ANY PRESSURE BEING PUT ON THE DAMAGED SPOT WILL MAKE THE HAIRLINE CRACKS GET LARGER BECAUSE THE PATCHED AREA ITSELF IS SHOWING SMALL HAIRLINE CRACKS COMING OUT FROM THE SIDES AND APPEARS TO BE GETTING WORSE. I AM CONCERNED FOR MY PERSONAL SAFETY AND THOSE OF MY PASSENGERS IF THE WINDSHIELD DOES NOT GET FIXED. ALL OF THIS SAID, I AM ENCOURAGED THAT KIA IS GOING TO TAKE CARE OF IT BECAUSE THEY SENT ME A LETTER AND TOLD ME TO TAKE THE CAR TO MY DEALERSHIP AND THAT THE WINDSHIELD WOULD BE REPLACED. I HAVE ONLY STARTED THIS PROCESS AND HOPE IT GOES WELL. I AM SAD TO BUY THE FIRST NEW CAR I HAVE OWNED IN A LONG TIME AND HAVE THIS HAPPEN EVEN BEFORE I HAVE MADE THE FIRST CAR PAYMENT. AGAIN, I AM ENCOURAGED THAT KIA IS STANDING BEHIND ITS BRAND AND PROACTIVELY OFFERING TO HELP TELLURIDE CUSTOMERS WITH THIS ISSUE. IT IS VERY UNFORTUNATE TO HAVE TO DEAL WITH THIS.

ODI #11310546VISIBILITY/WIPER

MY WINDSHIELD HAS TWO CRACKS IN THAT IMPAIRS VISIBILITY. IT WAS NOT HIT BY DEBRIS FROM THE ROAD. THE BOTH START FROM THE EDGE OF THE GLASS AND SPREAD ACROSS THE WINDSHIELD. I CONTACTED THE LOCAL DEALERSHIP AND CAN HAVE IT REPLACED FOR 800.00!!!!!! I THINK THIS SHOULD BE A RECALL DUE TO IT BEING A WIDESPREAD ISSUE.

ODI #11310353UNKNOWN OR OTHER

ON THE 19TH OF FEBRUARY, 2020 AT APPROX. 11:00AM, I WAS HEADING EAST BOUND ON I-44 NEAR FT LEONARD WOOD, MO WHEN MY SUNROOF SUDDENLY EXPLODED. I HAD MY CRUISE CONTROL SET AT 72MPH. THERE WERE NO OTHER VEHICLES IN MY GENERAL AREA. ALL WINDOWS WERE ROLLED AS WELL AS THE SUNROOF BEING CLOSED, WITH THE INSIDE SUN SHADE BEING IN THE CLOSED POSITION. INSIDE TEMP WAS SET AT 72 DEGREES WITH THE FAN SETTING ON THE THIRD SETTING. I AM UNSURE OF THE OUTSIDE TEMPERATURE BUT IT WAS ABOVE FREEZING. MY LOCAL KIA DEALER, ROPER KIA OF JOPLIN, MO INSPECTED THE VEHICLE THURSDAY MORNING AT 8AM, AFTER THEIR INSPECTION THEY CONTACTED THE DISTRICT SERVICE MANAGER WHO AUTHORIZED THE SUNROOF TO BE REPLACED UNDER GOODWILL WARRANTY AT NO COST TO MYSELF.

ODI #11309673EXTERIOR LIGHTING

THE HEADLIGHTS HAVE BLIND SPOTS ON THE SIDES. WHEN GOING AROUND CURVES YOU LOOSE THE SIDE OF THE ROAD. NO VISIBILITY AT ALL AT NIGHT. THIS IS VERY DANGEROUS. I HAVE TALKED TO COMPANYS THAT INSTALLS HEADLIGHTS AND OTHER MECHANICAL PARTS TO VEHICLES AND WAS TOLD THAT ADDING FOG LIGHTS WILL NOT HELP BECAUSE THE HEADLIGHTS ARE ONLY PROJECTING FORWARD LIGHTS. WAS TOLD THAT ADDING FOG LIGHTS WOULD ONLY PROJECT FORWARD ALSO BECAUSE OF THE WAY THEY WOULD HAVE TO SET. THIS NEEDS TO BE CORRECTED!!!

ODI #11309545POWER TRAIN

VIBRATION BEING FELT IN THE STEERING WHEEL, GAS PEDAL AND IN SEAT FROM THE POWER TRAIN FROM HIGHWAY SPEEDS RAGING FROM 60MPH TO 80MPH WITH A WITH A HUMMING NOISE BEING HEARD FROM THE INTERIOR AT THE SAME SPEEDS. IT HAS BEEN GETTING PROGRESSIVELY WORSE. WE BOUGHT THE VEHICLE IN JUNE OF 2019 AND IT NOW HAS ABOUT 13000 MILES ON.

ODI #11309004VISIBILITY/WIPER

WE HEARD A LOUD NOISE, LIKE GLASS BREAKING AS WE WERE DRIVING. THE NEXT DAY WE WENT TO OUR TELLURIDE AND FOUND THE WINDSHIELD CRACKED ALMOST HALFWAY ACROSS. THE CRACK STARTED IN THE UPPER CORNER, PASSENGER SIDE, AND TRAVELED DOWNWARD TOWARD THE CENTER. WE BOUGHT THE CAR NEW IN DECEMBER. THE CAR WAS STATIONARY WHEN THE CRACK TRAVELED BUT WE HEARD THE NOISE WHILE DRIVING.

ODI #11308662VISIBILITY/WIPER

WINDSHIELD DEVELOPED A RANDOM CRACK ON THE PASSENGER SIDE. THIS SEEMS TO BE A KNOWN SAFETY ISSUE WITH THIS VEHICLE. VEHICLE WAS HIT BY A SMALL ROCK CHIP WHILE DRIVING ON HIGHWAY.

ODI #11307230EXTERIOR LIGHTING

HALOGEN BULBS IN HEADLIGHTS ON S TRIM ARE SUBOPTIMAL FOR ROADWAY ILLUMINATION DURING NIGHTTIME DRIVING REGARDLESS OF TERRAIN, ENVIRONMENT, OR DIRECRION. UPGRADE TO LED BULBS SHOULD RESULT IN IMPROVED VISIBILITY.

ODI #11306967EXTERIOR LIGHTING

THE HEADLIGHTS ON THIS CAR ARE DANGEROUS AT NIGHT AND ARE ESPECIALLY DANGEROUS WHEN IT'S RAINING. THE LIGHTS DO NO ILLUMINATE SPEED LIMIT SIGNS, STOP SIGNS, CAUTION SIGNS, YIELD SIGNS ETC... THE HEADLIGHTS DO NOT ILLUMINATE FAR ENOUGH AHEAD ON THE ROADS. IF YOUR GOING UP OR DOWN A HILL TO SEE A SAFE DRIVING DISTANCE AHEAD.

ODI #11306971EXTERIOR LIGHTING,VISIBILITY/WIPER

THE HEADLIGHTS ON MY EX MODEL ARE SERIOUSLY DEFICIENT AND DANGEROUS, ESPECIALLY DURING DRIVING IN LOW LIGHT AREA DURING TURNS. AT MY OWN EXPENSE I'VE PURCHASED LED BULBS, WHICH HAVE IMPROVED VISIBILITY AHEAD OF ME. HOWEVER, THE LIGHT IS BLOCKED BY THE PROJECTOR TYPE HOUSING FROM ILLUMINATING THE LEFT AND RIGHT SIDES OF THE FRONT OF THE VEHICLE. VISIBILITY DURING TURNS IS NON-EXISTENT. THIS NEEDS TO BE ADDRESSED ASAP.

ODI #11307078EXTERIOR LIGHTING

EXTERIOR LIGHTING (HEADLIGHTS) IS TERRIBLE ON MY EX MODEL. STANDARD OE HEADLIGHTS ARE FAR TOO INADEQUATE FOR SAFE DRIVING AT NIGHT. SIDE CUTOFF OF THE HEADLIGHTS MAKES READING STREET SIGNS DIFFICULT WHEN THERE IS NO SUPPLEMENTAL LIGHT OUTSIDE OF THE CAR HEADLIGHTS. THESE HEADLIGHTS SHOULD BE LED (IT?S 2020 FOR [XXX] SAKE) AND NOT SO CONCENTRATED LIKE A SPOT LIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ODI #11306611EXTERIOR LIGHTING

WHEN DRIVING AT NIGHT IN THE EX TRIM, THE HALOGEN LIGHTBULBS ARE INEFFECTIVE FOR LIGHTING THE ROADWAY AHEAD. OUTSIDE OF CITY DRIVING WHERE OUTSIDE LIGHTING IS MINIMAL, IT IS NEARLY IMPOSSIBLE TO SEE A SAFE DISTANCE AHEAD OF THE VEHICLE. IN ADDITION, BECAUSE OF THE CUTOFF DESIGN OF THE PROJECTOR HOUSING, STREET SIGNS SUCH AS STOP SIGNS AND SPEED LIMIT SIGNS ARE BARELY ILLUMINATED AT ALL.

ODI #11302883VISIBILITY/WIPER

WHILE DRIVING ON THE HIGHWAY I HEARD THE SOUND OF SMALL PEBBLE HITTING THE WINDSHIELD. (I DID NOT SEE ANYTHING) THE CLOSEST CAR WAS TWO LANES AWAY AND MORE TO THE SIDE THAN IN FRONT. I DISCOVERED A DIME SIZE, STAR SHAPED, CHIP IN THE WINDSHIELD. WITHIN A FEW MINUTES TWO CRACKS WERE BRANCHING OUT FROM THE CHIP ABOUT 1/2" IN LENGTH. I TOOK THE CAR IN THE NEXT DAY TO HAVE THE CHIP REPAIRED SO IT DID NOT SPREAD OUT FURTHER. I HAVE DRIVEN MANY MAKES AND MODELS OF VEHICLES IN 35 YEARS AND I HAVE NEVER EXPERIENCED THIS TYPE OF DAMAGE EVEN WHEN HIT BY SOMETHING THAT WAS VISIBLY LARGER. THIS IS WHY I FELT I NEEDED TO VOICE MY COMPLAINT. I JUST PURCHASED THIS VEHICLE LESS THAN TWO MONTHS AGO AND THIS IS MAKING ME CONCERNED WHETHER IT IS SAFE TO DRIVE WITH A WINDSHIELD THIS FRAGILE. I FEEL THIS WILL HAPPEN AGAIN. BEFORE THIS INCIDENT, I LOVED MY VEHICLE BUT NOW I WONDER IF I SHOULD KEEP IT. WHAT OTHER MATERIALS ARE INFERIOR? IS IT SAFE? WHAT WILL HAPPEN IF I GET STUCK IN A MINOR HAIL STORM? IN MY OPINION, THERE IS NO WAY THIS WINDSHIELD COULD PASS ANY SAFETY TEST FOR STRENGTH OR IMPACT RESISTANCE. I JUST HOPE THAT MY COMPLAINT ALONG WITH THE OTHERS WILL SOON BE ENOUGH TO TRIGGER AN INVESTIGATION AND WE CAN GET A PROPER WINDSHIELD.

ODI #11302348EXTERIOR LIGHTING

THE HEADLIGHTS ON THIS CAR ARE DANGEROUS AT NIGHT ON STREETS WITH NO LIGHTING AND ESPECIALLY DANGEROUS WHEN ITS RAINING. THE LIGHTS DO NO ILLUMINATE SPEED LIMIT SIGNS, STOP SIGNS, CAUTION SIGNS, YIELD SIGNS ETC. THEY DO NOT ILLUMINATE OVERHEAD INTERSTATE SIGNS. I HAVE TAKEN THE CAR TO THE DEALER AND THEY SAID THE LIGHTS ARE WORKING AS DESIGNED. THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY ALSO GIVES A POOR RATING TO THESE LIGHTS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED.

ODI #11302241EXTERIOR LIGHTING

HEADLIGHTS ON LX TRIM ARE EXTREMELY DIM. INSUFFICIENT FOR NIGHT DRIVING, CURVY/HILLY ROADS, RAINY CONDITIONS. LANE MARKERS ARE NEARLY IMPOSSIBLE TO SEE.

ODI #11301584EXTERIOR LIGHTING

THIS IS AN ONGOING ISSUE. THE HEADLIGHTS ON MY EX MODEL ARE SERIOUSLY DEFICIENT AND DANGEROUS, ESPECIALLY DURING DRIVING IN LOW LIGHT AREA DURING TURNS. AT MY OWN EXPENSE I'VE PURCHASED LED BULBS, WHICH HAVE IMPROVED VISIBILITY AHEAD OF ME, INCLUDING BEING, NOW, ABLE TO SEE THE SIDES OF THE ROAD, HOWEVER, VISIBILITY DURING TURNS IS NON-EXISTENT. AFTER 30 + YEARS OF DRIVING I HAVE NEVER BEEN SO UNCOMFORTABLE DRIVING AT NIGHT.

ODI #11301205POWER TRAIN

WHILE ON A 1300 MILE TRIP TO BRANSON MO, I WAS ENTERING AN INTERSTATE ON RAMP WITH MY VEHICLE WHEN THE TRANSMISSION SLIPPED. MY RPMS REVVED UP AND NO POWER ON DRIVETRAIN. I COASTED TO SHOULD OF INTERSTATE AND PUT IT IN PARK, THEN SHIFTED BACK TO DRIVE AND STILL NO GO. I SHUT THE VEHICLE OFF AND TURNED IT BACK ON AND IT THEN WORKED. ALMOST LIKE THE COMPUTER-CONTROLLED AWD FAILED AND NEEDED A REBOOT. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT AND I AM VERY CONCERNED AS THIS IS A NEW VEHICLE THAT HAD 2200 MILES ON IT WHEN IT HAPPENED.

ODI #11300845UNKNOWN OR OTHER

CARGO DOOR CANNOT BE OPEN FROM INSIDE VEHICLE IS MISSING SOMETHING. DEALER CANNOT FIND THE PART AND ALL TELLURIDE ARE THE SAME. THIS IS A SAFETY AND HAZARD ISSUE

ODI #11298167VISIBILITY/WIPER

WHEN WE PURCHASED THE VEHICLE A SMALL PEBBLE HIT WINDSHIELD AND HAD IT REPAIRED IN 2 DAYS. THE NEXT ONE HAPPENED IN JANUARY, WENT TO GET IN VEHICLE AND HAD A CRACK RUNNING ACROSS WINDSHIELD FROM TOP OF GLASS BY REAR VIEW MIRROR TO UNDERNEATH REAR VIEW ON DRIVERS SIDE. IT IS STILL GOING ACROSS WINDSHIELD. COST TO REPAIR IS AROUND $900.00 PLUS HAVE TO TAKE BACK TO KIA DEALER AND GET VEHICLE CALIBRATED

ODI #11296878VISIBILITY/WIPER

A SMALL ROCK HIT MY WINDSHIELD WHILE DRIVING AT 50 MPH ON THE FREEWAY. THE WINDSHIELD EASILY CRACKED AND CHIPPED. IT HAD TO BE COMPLETELY REPLACED FOR $1200. I HAVE OWNED OTHER CARS BEFORE AND NEVER ENCOUNTERED SUCH A FRAGILE WINDSHIELD.

ODI #11296918VISIBILITY/WIPER

WINDSHIELD CRACKED WITHOUT ANY SIGN OF ANYTHING HITTING IT. MY WIFE WENT INTO THE STORE AND WHEN SHE RETURNED THERE WAS A CRACK IN THE WINDSHIELD STARTING ON THE DRIVER SIDE LOWER LEFT. NO RECOLLECTION OF ANYTHING HITTING THE WINDSHIELD.

ODI #11291891EXTERIOR LIGHTING

I HAVE A 2020 TELLURIDE AND THE HEADLIGHTS PROVIDE SO LITTLE LIGHT THAT IT'S DANGEROUS TO DRIVE AT NIGHT. THE NORMAL BEAMS ARE SO DIFFUSE THEY PROVIDE INSUFFICIENT LIGHT FORWARD TO SEE THE ROAD CLEARLY AND PROVIDE NO LIGHT TO THE SIDES, SO YOU CAN'T SEE WHAT YOU ARE TURNING INTO WHEN YOU TURN. I CALLED KIA AND TWO LOCAL KIA DEALERS; THEY ARE AWARE OF THE PROBLEM BUT SAY THEY HAVE NO WAY TO FIX IT. GOOD HEADLIGHTS ARE FUNDAMENTAL AND, REALLY, AFTER 100 YEARS OF CARS WITH HEADLIGHTS, YOU'D THINK THEY COULD GET THIS RIGHT. PLEASE FORCE KIA TO RECALL THE CARS AND FIX THE HEADLIGHTS AS SOON AS POSSIBLE. THANK YOU. SANDRA THANK YOU. SANDRA

ODI #11291494UNKNOWN OR OTHER

TELLURIDE RECENTLY PURCHASED NOVEMBER 2019. LAST WEEK MY WINDSHIELD HAD A TINY CHIP AND WITHIN 1 1/2 HOURS OF ME COMING OUT OF A MEETING THE TINY CHIP HAD EXPANDED ACROSS MY WINDSHIELD. TWO DAYS AGO I WAS DRIVING AND A SMALL PEBBLE (?) HIT MY WINDSHIELD AND AGAIN CHIPPED THE OPPOSITE SIDE OF MY WINDSHIELD. THAT CHIP HAS NOT SPREAD AS BADLY AS THE FIRS. I WAS GLAD TO SEE THE LETTER FROM KIA IN MY MAILBOX THIS WEEK. CONTACTED DEALERSHIP THIS MORNING TO SCHEDULE APPOINTMENT FOR REPAIR. HOPEFULLY REPLACING WINDSHIELD WILL AVOID FUTURE ISSUES.

ODI #11290048VISIBILITY/WIPER

WHILE DRIVING ON THE INTERSTATE AT 60MPH A VERY SMALL PEBBLE HIT MY WINDSHIELD ON THE TOP RHS AND PUT A DIME SIZED HOLE IN THE WINDSHIELD COMING TO A POINT ON THE INSIDE MAKING A COMPLETE OPENING. IT IS NOW STARTING TO CRACK LIKE A SPIDERWEB. SAFELITE HAS REFUSED TO TOUCH IT AND THE DEALERSHIP HAS STATED IT WILL TAKE SEVERAL WEEKS TO GET A REPLACEMENT AND THE COST IS UPWARDS OF $750.00+. THIS IS ABSOLUTELY RIDICULOUS, WHEN YOU PAY THIS MUCH FOR A VEHICLE AND YOU HAVE TO RETURN TO THE DEALERSHIP TO OBTAIN A CHEAPLY MADE PRODUCT AND PAY A NOT SO CHEAP PRICE FOR IT. THIS IS ABSOLUTELY HIGHWAY ROBBERY. THE SERVICE DEPARTMENT RECOMMENDED I TURN THIS OVER TO MY CAR INSURANCE. AFTER SPEAKING WITH MY INSURANCE PROVIDER, I LEARNED MY PREMIUM WILL INCREASE DUE TO HAVING TO FILE A CLAIM. SO, BASICALLY I'M GOING TO HAVE TO PAY AN ENORMOUS AMOUNT OF MONEY FOR A CHEAPLY MADE PRODUCT OR PAY AN ENORMOUS AMOUNT OF MONEY OVER WHO KNOWS HOW LONG FOR A CHEAPLY MADE PRODUCT. FROM LOOKING AT THE GROWING AMOUNT OF COMPLAINTS, THERE APPEARS TO BE A LEGITIMATE CAUSE FOR INVESTIGATION INTO THE PRODUCT KIA IS PUTTING INTO THEIR VEHICLES AND SELLING TO CONSUMERS. ADDITIONALLY, SHOULD SOMETHING SMALL COME THROUGH ONE OF THESE WINDSHIELDS AND INJURE A PERSON INSIDE OF THE VEHICLE OR CAUSE AN ACCIDENT, I WOULD PRESUME THE AFFECTED INDIVIDUAL(S) WOULD HAVE A LEGITIMATE GROUND FOR A POTENTIAL LAWSUIT. THERE ARE FAR TOO MANY COMPLAINTS BEING FILED AGAINST KIA FOR THIS SAME ISSUE AND FAILURE TO INVESTIGATE THIS MANY COMPLAINTS BY CONSUMERS IS RECKLESS.

ODI #11289814VISIBILITY/WIPER

I WAS DRIVING MY 2020 TELLURIDE ON A TWO LANE ROAD UNDER 45 MPH WITH NO ONCOMING TRAFFIC AND ONE CAR MUCH FURTHER UP THE ROAD. I DID NOT SEE ANYTHING HIT MY WINDSHIELD OR COMING TOWARD ME. I HEARD A VERY LOUD CRACKING NOISE AND MY WINDSHIELD HAD A STARBURST CRACK ON THE DRIVER'S SIDE NEAR THE EDGE OF THE WINDSHIELD. WITHIN 20 MINUTES THE CRACK HAD STARTED TO SPREAD OUT SEVERAL INCHES ON EACH SIDE WITH ONE SIDE CRACKING ALL THE WAY TO THE EDGE. THERE WAS NOT A CHIP ON THE OUTSIDE OF THE GLASS THAT WOULD HAVE BEEN LEFT IF SOMETHING VERY HARD LIKE A ROCK HAD HIT THE WINDSHIELD. THE ONLY THING I CAN THINK OF THAT COULD HAVE HIT THE GLASS WAS AN ACORN FALLING FROM A TREE ABOVE THE ROAD. AN ACORN SHOULD NOT CRACK A WINDSHIELD! THE OUTSIDE TEMPERATURE WAS 38 DEGREES AND I THE WINDSHIELD DEFROSTER HAD BEEN RUNNING FOR ABOUT 10 MINUTES PRIOR TO THE CRACKING.

ODI #11286666VISIBILITY/WIPER

DRIVING ON A PUBLIC ROAD, ROCK HIT WINDSHIELD AT 15 MPH CRACKED WINDSHIELD, CRACK GROWS 1-2 INCHES EVERY HOUR REGARDLESS OF USE

ODI #11282212VISIBILITY/WIPER

WITHIN 6 DAYS OF PURCHASING MY KIA TELLURIDE, IT SUFFERED A SIGNIFICANT CHIP AND SMALL CRACKING ON THE WINDSHIELD WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 65 MPH. I DID NOT SEE ANY PEBBLES, ROCKS OR DEBRIS IN THE AREA, NOR DID I OBSERVE ANY PEBBLE ACTUALLY HIT THE CAR. I DID NOT OBSERVE ANY CARS OR TRUCKS AHEAD OF ME ON THE FREEWAY WITH ANY OPEN/UNCOVERED LOADS. IN FACT, I ONLY OBSERVED PASSENGER VEHICLES. THE TIMING OF THE CHIP/CRACK SEEMED TO COINCIDE GOING OVER A SMALL DIP ON THE HIGHWAY.

ODI #11281548EXTERIOR LIGHTING

THIS IS A NEW VEHICLE, PURCHASED 8/2019. IT IS MY BELIEF THAT THE HEADLIGHTS (BOTH HIGH AND LOW BEAM), AS EQUIPPED, ARE DANGEROUSLY DEFICIENT AND DO NOT PROVIDE NEARLY ADEQUATE ILLUMINATION. I AM HESITANT TO DRIVE THE VEHICLE AT NIGHT. I CONSIDER THIS HAZARDOUS AND WORTHY OF CORRECTION BY THE MANUFACTURER. KIA TELLURIDE EX AWD.

ODI #11281250EXTERIOR LIGHTING

HALOGEN HEADLAMPS ON THE EX MODEL DO A POOR JOB OF ILLUMINATING THE ROAD AHEAD WHEN IN LOW BEAM MODE. I CAN HARDLY SEE A FEW FEET. I ALSO DRIVE A LEXUS WHOSE HEADLAMPS DO A FANTASTIC JOB OF ILLUMINATION IN LOW BEAM. I AM HAVING TO PERIODICALLY ALTERNATE BETWEEN HIGH BEAM AND LOW BEAM MODES (TO AVOID BLINDING OPPOSITE TRAFFIC) WHEN DRIVING THE TELLURIDE ON UNLIT ROADS OR POORLY LIT ROADS. WHY DIDN'T KIA PROVIDE LED HEADLIGHTS FOR ALL TRIM LEVELS? THIS IS A SERIOUS SAFETY ISSUE.

ODI #11281234VISIBILITY/WIPER

WINDSHIELD CRACK DRIVING ON HIGHWAY

ODI #11280816VISIBILITY/WIPER

THE KIA TELLURIDE WINDSHIELDS ARE NOT UP TO STANDARDS. THEY CRACK AND CHIP EXTREMELY EASILY AND CONSTANTLY OVER THE SMALLEST DEBRIS OR FOR NO REASON AT ALL AND DRIVING AT 40 MPH. THIS NEEDS TO BE CORRECTED.

ODI #11280024EXTERIOR LIGHTING

THE TELLURIDE EX HAS AN ISSUE WITH IT'S HEADLIGHTS, ESPECIALLY IN A DIMLY LIT AREA. WHEN THE HEADLIGHTS ARE IN NORMAL MODE (NOT HIGH BEAM) ON A STREET THAT DOES NOT HAVE STREETLIGHTS (NO AMBIENT LIGHTS) OR YOU ARE GOING AROUND A TURN, OR YOU ARE GOING SLIGHTLY UPHILL, THERE IS VERY LITTLE VISIBILITY ON THE ROAD. YOU CAN SEE A DISTINCT CUT OFF OF THE HEAD LIGHT AND YOU CANNOT SEE BEYOND IT. THIS MAKES IT VERY VERY DIFFICULT TO DRIVE IN A LOW LIGHT ENVIRONMENT. IF I AM ON A HIGHWAY OR A WELL LIT ROAD, THERE IS NO ISSUE. MY OTHER CAR 2010 AUDI A4 DOES NOT HAVE THIS ISSUE AND THE HEADLIGHTS ILLUMINATE THE ROAD ADEQUATELY IN ANY CONDITION

ODI #11279569POWER TRAIN

SINCE NEW, THE VEHICLE HAS EXHIBITED A VIBRATION STARTING AROUND 65 MPH UP TO AROUND 75 MPH. IT IS MILD IN SEVERITY BUT ANNOYING ESPECIALLY WHEN FREQUENTLY DRIVING AT HIGHWAY SPEEDS. THE DEALERSHIP NOTED IT BUT HAS NOT BEEN ABLE TO FIND A SOLUTION.

ODI #11279709UNKNOWN OR OTHER

A VERY SMALL ROCK HIT THE EDGE OF MY WINDSHIELD, AND IT CRACKED TO BE OVER A FOOT LONG ACROSS THE NEXT 5 MINUTES. THE MARK FROM THE ROCK IS TINY, AND SHOULD NOT HAVE LEAD TO THIS LARGE OF A CRACK SO QUICKLY. I HAVE HEARD REPEATEDLY THAT THIS IS COMMON ON TELLURIDE WINDSHIELDS. IT IS UNACCEPTABLE AND VERY UNSAFE. THE DAY THIS HAPPENED, I HAD ONLY HAD THE VEHICLE 5 DAYS.

ODI #11278416VISIBILITY/WIPER

HAD A PLASTIC WRAP BARELY HIT MY WINDSHIELD ON HIGHWAY AND IT CRACKED WINDSHIELD.

ODI #11277611UNKNOWN OR OTHER,ENGINE

THE DASH SHOWED THAT MY ENGINE WAS OVER HEATING. THE TEMPERATURE GAUGHE WENT ALL THE WAY TO HOT

ODI #11271637UNKNOWN OR OTHER

NUMEROUS TINY CHIPS ALL OVER WINDSHIELD. MY WINDSHIELD HAS THE STAMP FROM KOREA AS WELL. HAVE ALSO READ IN FORMS/ONLINE THIS IS A HUGE PROBLEM WITH THIS VEHICLE. I'VE ONLY HAD VEHICLE FOR LITTLE OVER A MONTH.

ODI #11270588STRUCTURE

I GOT INTO MY CAR AFTER WORK YESTERDAY AND I HAD A CRACK IN MY WINDSHIELD. THE CRACK WAS NOT THEIR THAT MORNING WHEN I PARKED IT. WHAT IS THE DEAL WITH ALL THESE WINDSHIELDS CRACKING?

ODI #11270663VISIBILITY/WIPER

WHILE DRIVING ON THE FREEWAY A ROCK HIT THE WINDSHIELD. A SMALL CHIP TURNED INTO A CRACK ACROSS THE LENGTH OF THE WINDOW.

ODI #11270683UNKNOWN OR OTHER

IN THE 6 MONTHS I HAVE HAD MY TELLURIDE, I HAVE HAD THE WINDSHIELD CRACKED AND WAS ABLE TO GET IT REPAIRED AND RECENTLY HAD A ROCK OR DEBRIS FROM THE ROAD HIT IT AND IT INSTANTLY CRACKED ALL THE WAY ACROSS THE BOTTOM AND UP IN TO MY LINE OF VISIBILITY. I HAVE NEVER HAD SUCH AN ISSUE WITH WINDSHIELDS BEFORE SO IT'S A LITTLE ODD THAT WITHIN 6 MONTHS I HAVE HAD TWO ISSUES.

ODI #11269770VISIBILITY/WIPER

WINDSHIELD CRACKS EASILY. 2 WEEKS AFTER PURCHASE IN AUG, WHEN ON A CLEAN NO CONSTRUCTION AREA ON I 85, HEARD A POP AND CRACKED WINDSHIELD. NOT HAPPENED IN MORE THAN 25 YEARS ACROSS MORE THAN 3 CARS WE WON AT ONE TIME.

ODI #11269493VISIBILITY/WIPER

I HAD JUST PURCHASED MY 2020 KIA TELLURIDE FROM THE DEALERSHIP. WHILE DRIVING HOME I HEARD A LOUD SOUND THAT STARTLED ME AND MADE ME JUMP. I THEN NOTICED THAT MY WINDSHIELD HAD CRACKED LESS THAN AN HOUR INTO OWNING THE CAR. I WAS DRIVING 30 MPH WHICH ON A CITY STREET.

ODI #11268807VISIBILITY/WIPER

TINY PEBBLE HIT WINDSHIELD WHEN I WAS DRIVING 35 MPH ON ON RAMP. CRACKED THE WINDSHIELD.

ODI #11268843UNKNOWN OR OTHER

WINDSHIELD EASILY CRACKED AND SPREAD FAST.

ODI #11268829VISIBILITY/WIPER

THE WINDSHIELD CRACKED VERY EASILY FROM A SMALL OBJECT THAT CAME UP FROM THE ROADWAY, WHEN A LARGE TRUCK PASSED US. THE CAR HAD ONLY 1100 MILES AT THE TIME. THE VEHICLE WAS IN MOTION, AND ON THE HIGHWAY.

ODI #11268944VISIBILITY/WIPER

MY NEW KIA HAS A COMPLETELY DEMOLISHED/CRACKED WINDSHIELD WITH NO ROCK CHIP, JUST A SPONTANEOUS FAILURE WHILE DRIVING WITH NO TRAFFIC NEARBY

ODI #11268425UNKNOWN OR OTHER

THE KIA HAS A SYSTEM THAT CONTROLS CRUISE CONTROL IN A SPECIAL WAY. THIS SYSTEM ALLOWS YOU TO PLACE THE CAR IT THIS MODE AND WHAT IT DOES BEYOND CRUISE CONTROL LANE CHANGE CONTROL. IT DETECTS THE HIGHWAY SPEED LIMIT SIGNS EXAMPLE: I DRIVE FROM PRESCOTT AZ TO PHOENIX PERIODICALLY. THE SPEED LIMIT ON I -17 IS 75 MPH FOR MOST THE TRIP HEADING SOUTH ON I17 IT IS 75 MPH AT SUNSET POINT THE SPEED CHANGES FROM 75 MPH TO 65 MPH. THE CAR CHANGES SPEED TO 65 MPH. IT CHANGES BACK TO 75 MPH LATER EXCITING TIMES PASSING THROUGH ROCK SPRINGS. I AM DOING AT 75 MPH ( NO ONE IS IN FRONT OF ME THEY ARE IN BACK AND ONE TO THE LEFT SIDE. ). THE CAR SPEED DROPS TO 45 MPH. THE FREEWAY SPEED IS 75 MPH. HOWEVER, THE SIDE ROAD IN ROCK SPRINGS IS 45 MPH. SO NOW I HAVE 4 CARS TRYING TO AVOID ME BECAUSE I SUDDENLY GOING 45 MPH IN A 75 MPH ZONE. APPROACHING ANTHEM - THE CAR SUDDENLY DROPS TO 35 MPH IN A 75 MPH ZONE. NO ONE WAS IN FRONT OF ME. BUT THE SPEED LIMIT ON THE SIDE ROAD NEXT TO THE FREEWAY IS 35 MPH. NO ONE IN FRONT OF ME. I HAVE CARS AROUND ME HONKING AND AVOIDING ME - BECAUSE I AM DRIVING 35 MPH IN A 75 MPH FREEWAY SPEED ZONE. THIS IS DANGEROUS. THE DEALER JUST SAYS IT IS AN OPTION.

ODI #11268688VISIBILITY/WIPER

DRIVING DOWN THE 35 MPH PART OF HWY 130 YESTERDAY, A LONE CAR PASSED GOING THE OTHER DIRECTION. I HEARD A SMALL "SMACK" OF A SMALL ROCK HITTING MY WINDSHIED. I LOOKED AT IT 3 MINUTES LATER, AND IT WAS ABOUT THE SIZE OF A DIME. I RESUMED DRIVING AND ARRIVED AT MY DESTINATION. CAME OUT 1 HOUR LATER, AND THE CRACK HAD SPREAD BY 4-5 INCHES. TEMPERATURE WAS 65 DEGREES. THIS WINDSHIELD SEEMS EXTREMELY FRAGILE. NOW I'VE CALLED TO GET A REPLACEMENT - THEY ARE ONLY AVAILABLE THROUGH DEALERS AND COST $750. WILL THE NEW ONES BE MORE DURABLE?

ODI #11268311VISIBILITY/WIPER

WINDSHIELD WAS DAMAGED BEYOND REPAIR AT ONLY 250 MILES. REPLACEMENT WINDSHIELD TOOK 6 WEEKS. GLASS SEEMS TO BE THIN OR MORE PRONE TO DAMAGE. VEHICLE WAS TRAVELING AT APPROXIMATELY 45 MPH ON A TWO-LANE ROAD AND WAS HIT BY SOME SORT OF DEBRIS FROM A VEHICLE GOING IN THE OPPOSITE DIRECTION. DID NOT SEE THE DEBRIS BEFORE IT STRUCK THE WINDOW.

ODI #11268186STRUCTURE

CONSTANT WIND NOISE ON DRIVER'S SIDE, NOT NORMAL WIND SOUND CAUSED BY CAR. BROUGHT IN TO DEALER 3 TIMES, STILL UNRESOLVED. DEALER MECHANIC TEST DROVE VEHICLE WITH ME INSIDE. MECHANIC ACKNOWLEDGED ISSUE EXISTS. THIS IS BRAND NEW CAR.

ODI #11268224VISIBILITY/WIPER

WINDSHIELD HAS CRACKED IN TWO SEPARATE PLACES. MULTIPLE DINGS AND CHIPS FROM SMALL ROAD DEBRIS.

ODI #11268066VISIBILITY/WIPER

I HAD A SMALL ROCK HIT MY WINDSHIELD FROM ROAD GRADING. IT WAS A NORMAL CHIP, NOT UNLIKE ANY THAT I HAVE HAD ON OTHER VEHICLES. I CALLED TO MAKE AN APPOINTMENT THE NEXT DAY TO HAVE IT FILLED TO PREVENT SPREADING. LEAVING WORK THE NEXT DAY, THE WINDSHIELD HAD ACTUALLY CRACKED FROM TOP TO BOTTOM AND TO THE LEFT, IN AN L SHAPE. SO, MY CHIP REPAIR BECAME A FULL WINDSHIELD REPLACEMENT. I HAVE NOW BEEN WAITING 3+ WEEKS FOR A REPLACEMENT AS THEY ARE NOT AVAILABLE. MY AUTO GLASS PLACE HAS HAD ONE ON ORDER FROM OVERSEAS SINCE THAT NEXT DAY. SO, 4-6 WEEKS TO REPLACE A WINDSHIELD THAT TRULY SHOULD NOT HAVE BROKEN AS THE CHIP WAS NO DIFFERENT THAN ANY OTHER CHIP WE GET IN VEHICLES. I ACTUALLY TRIED TO HAVE THE REPLACEMENT DONE BY MY KIA DEALERSHIP. THE SERVICE DEPARTMENT SAID THERE WERE NONE AVAILABLE IN THE US AND GOOD LUCK FINDING ONE, THEY WERE UNABLE TO HELP. WHEN I CALLED TODAY TO INQUIRE ABOUT HAVING THE CAMERAS RE CALIBRATED POST THE REPLACEMENT, I WAS TOLD THAT IF A NON-KIA APPROVED WINDSHIELD IS PUT IN, I WOULD VOID MY WARRANTY. SO, BEYOND WAITING WEEKS ON END TO HAVE A BROKEN WINDSHIELD REPLACED, BEING TOLD 'GOOD LUCK' FINDING ONE AND TOO BAD, THEY CAN'T HELP ME, I AM NOW BEING TOLD I "MAY" HAVE MY WARRANTY VOIDED HAVING IT REPLACED ELSEWHERE, EVEN THOUGH THEY REFUSED TO ASSIST.

ODI #11267875POWER TRAIN

PASSENGER SIDE AXLE DEAL LEAKING FROM TRANSFER CASE. LEAKING FROM OUTSIDE SEAL. INNER SEAL SPRING WAS OFF AND NEEDED TO BE REINSTALLED.

ODI #11267853VISIBILITY/WIPER

AFTER JUST 6 WEEKS WEEKS OF OWNING THE CAR WE NOTICED AN 18 INCH CRACK IN WINDSCREEN, STARTING FROM THE TOP AND TRACKING DOWN. NO HISTORY OF ROCK STRIKES OR TRAUMA TO WINDSCREEN.

ODI #11267880UNKNOWN OR OTHER

A/C NOT BLOWING COLD. PERFORMED SYSTEM EVAC AND RECHARGED SYSTEM. STILL HAS ISSUE. SET CHARGE TO PROPER LEVEL AND SPOKE WITH TECHLINE. REPLACED A/C COMPRESSOR AND CHARGED. 17 DAYS IN THE SHOP.

ODI #11267926VISIBILITY/WIPER

WHILE DRIVING ON A FREEWAY AT APPROXIMATELY 45 MPH THE TOP RIGHT SIDE OF THE FRONT WINDSHIELD WAS STRUCK BY A SMALL PEBBLE. THE WINDSHIELD SHOWED A DIME SIZE CRACK WITH SEVERAL SPIDER CRACKS NO LONGER THAN QUARTER OF AN INCH. AFTER PARKING THE VEHICLE ALL NIGHT THE FOLLOWING DAY ONE OF THE SPIDER CRACKS HAD GROWN TO ABOUT 3 INCHES.

ODI #11267956VISIBILITY/WIPER

PURCHASED THIS VEHICLE AND HAVE UNDER 2000 MILES, THE VEHICLES WINDSHIELD HAS RECEIVED THREE CHIPS AND SEEMS TO BE WEAK (THIN) GLASS. I'M AFRAID IF STRUCK WHILE DRIVING WITH AN OBJECT OTHER THAN A SMALL PEBBLE IT'LL FAIL AND PLACE MY FAMILIES LIFE IN DANGER. THE WIPER SPRAYER ON THE DRIVERS SIDE WINDOW WHEN DRIVING FAILS TO SPRAY OVER THE DRIVERS VIEW. IT POOLS AT THE LOWER PART OF THE WIPER BLADE AND LOWER LEFT CORNER OF THE WINDOW AT ROAD AND HWY SPEEDS. THIS CAUSES EXCESS AMOUNTS OF FLUID TO BE SPRAYED IN ORDER TO CLEAN THE WINDOW. THE CHIPS ON THE WINDOW ARE SMALL AND TWO ARE IN THE DRIVERS VIEW. I'VE HAD THE SPRAY TIP REPLACED AT THE DEALER BUT IT CONTINUES THE SAME PATTERN.

ODI #11267987VISIBILITY/WIPER

SMALL ROCK HIT THE WINDSHIELD FROM A PASSING CAR ON THE HIGHWAY CAUSED A CHIP IN THE WINDSHIELD, WHEN SAFELITE TRIED TO REPAIR IT, IT CRACK. SERVICE TECH SAID THAT IT IS HIGHLY UNUSUAL FOR THIS TO HAPPEN ON A SMALL CHIP LIKE THIS ONE.

ODI #11267810VISIBILITY/WIPER

ON JULY 4 I NOTICE A CHIP ON RIGHT OF WINDSHIELD WITHOUT NOTICING ANYTHING HITTING THE WINDSHIELD AS I WAS DRIVING. THREE DAYS LATER IT BECAME A CRACK WITHOUT TOUCHING AND IN A WEEK THE CRACK REACH DRIVER SIDE. WINDSHIELD STILL ON BACKORDER. I REPORTED TO KIA CUSTOMER SERVICE AND SOMEBODY ON NHTSA CALL ME AND TOLD ME THAT CRACK CAN HAPPEN THAT IF I PUT A NEW WINDSHIELD AND SAME THING HAPPENS IN LESS THAN 3 MONTH THEN THEY WILL LOOK INTO IT. THIS WINDSHIELDS ARE NOT CHEAP AND I HAVE NEVER HAD A WINDSHIELD BRAKING SO FAST BEFORE IN LESS THAN 3 MONTH OF PURCHASE.

ODI #11266053UNKNOWN OR OTHER

I WAS BACKING OUT OF MY DRIVEWAY ON A LOW VOLUME COUNTY ROAD. I WAS MOVING BACKWARDS AND ENTERED THE ROADWAY. I WAS FULLY ACROSS ONE LANE WHEN A VEHICLE IN THE OPPOSITE LANE APPROACHED. AS I WAS CONTINUING BACKWARDS CUTTING THE WHEEL TO MANEUVER INTO THE NEARSIDE LANE, THE AUTO BRAKING ENGAGED AND MY VEHICLE WAS DISABLED IN THE ROADWAY FOR TWO OR THREE SECONDS UNTIL THE APPROACHING VEHICLE IN THE OPPOSITE FARSIDE LANE PASSED MY NOW DISABLED VEHICLE IN THE ROADWAY. I BELIEVE THIS TO BE A SAFETY CONCERN BECAUSE THERE WAS A VEHICLE APPROACHING IN THE NEARSIDE LANE THAT I WAS ATTEMPTING TO ENTER AND NOW I WAS DISABLED IN THE ROADWAY AS THAT CAR APPROACHED. MY ISSUE IS THAT THE APPROACHING VEHICLE IN THE FARSIDE LANE HAD ROOM TO MANEUVER AROUND ME, BUT I WAS NOW DIRECTLY IN THE LINE OF DANGER FROM THE VEHICLE APPROACHING IN THE NEARSIDE LANE I WAS NOW DISABLED IN. IT SCARED ME TO BE DISABLED IN THE ROAD WITH A VEHICLE APPROACHING. THE BRAKES REMAINED ENGAGED AND I COULDN'T DO ANYTHING UNTIL MY VEHICLE RELEASED THE BRAKES. I WAS IN GREATER DANGER FROM BEING HIT BY THE CAR APPROACHING IN THE NEARSIDE LANE THAN I WAS ENTERING THAN THE VEHICLE IN THE OPPOSITE FARSIDE LANE. THE COMPUTER IN MY VEHICLE WAS WRONG IN APPLYING THE BRAKES AND FORCED ME INTO A DANGEROUS POSITION. THE PROGRAMMING FOR REAR ASSIST BRAKING NEEDS TO BE EVALUATED FOR SITUATIONS LIKE THE ONE THAT I WAS IN. THIS IS THE THIRD TIME I HAVE BEEN PUT IN THAT SITUATION BY MY VEHICLE AND I THINK THERE IS A SAFETY PROBLEM WITH THE PROGRAMMING FOR LOW SPEED BACKING CONDITIONS.

ODI #11265648VISIBILITY/WIPER

WHILE DRIVING MY 2020 TELLURIDE I HEARD AN ODD SOUND ON THE PASSENGER SIDE OF THE VEHICLE AND NOTICED A SMALL CRACK DEVELOPING ON THE PASSENGER SIDE OF WINDSHIELD. IT STARTED FROM ABOUT MIDWAY HEADING HORIZONTALLY AND THEN MADE A CURVE UPWARD AS I DROVE. THE CRACK IS AT LEAST 18 INCHES LONG. THERE IS NO VISIBLE DAMAGE OR MARKINGS OF ANYTHING HITTING THE WINDSHIELD NOR DID I NOTICE ANYTHING STRIKE THE WINDSHIELD. THE CRACK ORIGINATES UNDERNEATH THE MOLDING AND APPEARS TO BE A DEFECT. WHEN THE CRACK STARTED I WAS TRAVELING ON A CITY STREET AT AROUND 30 MILES AN HOUR WITH NO TRAFFIC AROUND.

ODI #11265758VISIBILITY/WIPER

THREE DAYS AFTER WE PURCHASED A 2020 TELLURIDE I FOUND A CRACKED IN THE BOTTOM CENTER OF THE WINDSHIELD. I COULDN'T FIND ANY CHIP THAT MIGHT HAVE STARTED THE CRACK, IT JUST APPEARED THE NEXT MORNING . THE CAR WAS PARKED UNDER THE CARPORT SO NOTHING COULD HAVE FALLEN ON THE WINDSHIELD. CONTACTED THE DEALER AND THEY WERE NO HELP AT ALL, INSURANCE HAD TO PAY. SAFELITE AUTO GLASS HAD TO WAIT EIGHT WEEKS FOR KIA TO SHIP A NEW WINDSHIELD. I ASKED THE INSTALLER TO LOOK AT THE CRACK AREA AND SEE IF HE COULD FIND A CAUSE THAT WOULD START THIS CRACK. HE EXPLAINED TO ME THAT ANY ROCK OR FOREIGN OBJECT STRIKE WILL LEAVE AN INDENTATION WITH SOME SPIDER MARKS, HE FOUND NONE? HIS PROGNOSIS WAS, IT WAS STRUCK ON THE BOTTOM EDGE WHEN ASSEMBLED AND CLOSING THE DOOR HARD WOULD FLEX THE WINDSHIELD AND THAT STARTED THE CRACK. IT HAS BEEN ONE MONTH AND I ALREADY HAVE ANOTHER SMALL CHIP. I HAVE REPLACED ONE WINDSHIELD IN FORTY SOMETHING YEARS, DOESN'T VERY LOOK GOOD FOR TELLURIDE OWNERS, SOMETHING IS WRONG?

ODI #11256193VISIBILITY/WIPER

WINDSHIELD STRUCK (MINOR WITH MINIMAL DEPTH PENETRATION) BY MATERIAL RUNNING ON INTERSTATE. WITHIN 15 MINUTES, CRACK BEGAN AND WAS OVER 16". VEHICLE PARKED FOR 8 DAYS. WINDSHIELD HAS CRACK OVER 3' LONG NOW. WINDSHIELD STAR SHOULD'VE BEEN QUICK EASY FIX INSTEAD THE WINDSHIELD IS EITHER FAULTY OR INSTALLED IN BIND.

ODI #11255716EXTERIOR LIGHTING

THE HEADLIGHTS AT NIGHT ARE POOR. THEY DO NOT ILLUMINATE TRAFFIC SIGNS SUCH AS: SPEED LIMIT, STOP, STREET/HIGHWAY INFO, YIELD, WARNING, ETC. WHEN YOU APPROACH A THE UPSIDE OF A HILL, VISIBILITY IS LIMITED TO 30-50 FEET. SIDE VISION WHEN TURNING IS NON-EXISTENT. THIS OCCURS AT NIGHT WHEN IN MOTION AND STOPPED.

ODI #11255266VISIBILITY/WIPER

WHILE DRIVING DOWN THE HIGHWAY GOING MAYBE 45 MPH, SOMETHING FLEW UP AND HIT THE WINDSHIELD CAUSING A LARGE CHIP AND SPIDERWEB TO FORM IMMEDIATELY. WHATEVER HIT THE WINDSHIELD WAS SO SMALL I NEVER SAW IT. THIS HAS HAPPENED PLENTY OF OTHER TIMES IN OTHER VEHICLES WITHOUT CAUSING ANY DAMAGE.

ODI #11254357VISIBILITY/WIPER

DRIVING ON A CITY STREET, I NOTICED A TINY CRACK COMING DOWN FROM THE TOP OF MY WINDSHIELD. BY THE TIME I GOT HOME (10 MINUTES), IT WAS SPREAD ACROSS THE ENTIRETY OF MY WINDSHIELD. I'BE BEEN WAITING SINCE JUNE FOR A REPLACEMENT WINDSHIELD.

ODI #11253920VISIBILITY/WIPER

I PURCHASED THE 2020 KIA TELLURIDE ON 04102019. ON 050319 A SMALL ROCK HIT MY WINDSHIELD IN THE MIDDLE OF THE DRIVERS VIEW. I WAS ON AN INTERSTATE TRAVELING 65 MPH. THE WINDSHIELD HAD A DEEP CHIP AND IT SPIDERWEBBED OUT. THE WINDSHIELD WAS REPLACED. ON 09072019 I GOT INTO MY KIA AND ON THE PASSENGER SIDE A LARGE CRACK IS VISIBLE FROM THE A PILLAR ABOUT 10 INCHES LONG. I NEVER HEARD OR SAW ANYTHING HOT THE WINDSHIELD. I AM THE ONLY DRIVER. IT WILL HAVE TO BE REPLACED AGAIN.

ODI #11253922VISIBILITY/WIPER

THIS IS MY SECOND REPORT. MY WINDSHIELD ON MY 2020 KIA TELLURIDE IS CRACKED AGAIN. THIS TIME IT'S ON THE PASSENGER SIDE OF THE WINDSHIELD. IT'S A LONG CRACK THAT STARTS AT THE A PILLAR AND TRAVELS ACROSS THE WINDSHIELD. WHEN I GOT IN MY CAR TO GO SOMEWHERE I SAW THE CRACK. I AM THE ONLY DRIVER. I NEVER SAW OR HEARD ANYTHING HIT THE WINDSHIELD THIS TIME. IT COST 1500 DOLLARS TO REPAIR IT LAST TIME, WHICH WAS FOUR MONTHS AGO.ITS GOING TO GET EXPENSIVE IF THIS KEEPS UP. I HAVE NO IDEA HOW THIS OCCURRED.

ODI #11252538VISIBILITY/WIPER

IT SEEMS AS IF THE WINDSHIELDS ON THE KIA TELLURIDE ARE SUB PAR. THERE IS AN ABUNDANCE OF CRACKED WINDSHIELDS WITH THIS VERY NEW CAR, MORE THAN AVERAGE. MY OWN WINDSHIELD OBTAINED A STARBURST CRACK RIGHT IN THE LINE OF VISION FOR THE DRIVER. BEING IN ALASKA, I EXPECT THIS TO QUICKLY SPREAD. WE HEARD A SMALL TAP PRIOR TO THE WINDSHIELD CRACKING WHILE WE WERE DRIVING. MAYBE SOMETHING TO LOOK INTO.

ODI #11252376POWER TRAIN

SHORTLY AFTER PURCHASING THIS AWD VEHICLE, THERE IS A DISTINCT VIBRATION AT HIGHWAY SPEEDS. THE VIBRATION STARTS AT 67 MPH AND IS THERE UNTIL SPEEDS EXCEED 75 MPH, WHERE THINGS START TO SMOOTH OUT ONCE AGAIN. THERE IS ALSO AN ODD NOISE INSIDE THE VEHICLE WHILE THE VEHICLE IS TRAVELING IN THIS SPEED RANGE. VIBRATION IS FELT IN THE STEERING WHEEL, GAS PEDAL, AND BOTTOM OF SEATS. REAR SEAT OCCUPANTS ALSO FEEL THIS VIBRATION. LOCAL DEALER HAS ROAD FORCE BALANCED THE TIRES, BUT HAS MADE NO IMPROVEMENT. THERE DEFINITELY IS A SERIOUS DRIVETRAIN ISSUE CAUSING THIS VIBRATION. VERY DISAPPOINTED WITH THE TELLURIDE AS A RESULT OF THIS, BUT HONESTLY, DISAPPOINTED IN THE TELLURIDE ALTOGETHER.

ODI #11251985POWER TRAIN

PURCHASED 2020 TELLURIDE SX AWD ON JUNE 8TH IN LOUISVILLE. UPON DRIVING IT HOME TO CINCINNATI, I NOTICED INTENSE VIBRATIONS IN THE REAR AREA WHEN THE SPEED WAS BETWEEN 66MPH AND 72MPH. TRY ONE) TOOK IT TO SERVICE IN CINCINNATI AND TRY ONE WAS TO BALANCE WHEELS ' DID NOT HELP. TRY TWO) SERVICE KEPT IT FOR A FEW DAYS AND CALLED KIA TECHLINE. THEY SAID TO CHECK OUT OTHER TELLURIDES RIGHT OFF THE DELIVERY TRUCK. FOUND THEY ALSO HAD PROBLEM. KIA TECHLINE CLOSED THE CASE SAYING IT MUST BE NORMAL. TRY THREE) TOOK TELLURIDE TO A DIFFERENT SERVICE DEALER WHO ALSO CALLED KIA TECHLINE AND PRESSED THE CASE THAT THIS IS A REAL PROBLEM ' OWNER IS NOT CRAZY. AFTER 16 DAYS, I AM TOLD THAT I WILL HAVE TO WAIT UNTIL OCTOBER 8TH FOR A DRIVE SHAFT TO COME IN. HERE IS WHAT THEY FOUND: 1) FOUND SLIGHT BEND IN PASSENGER REAR AXLE AND REPLACED IT. DID NO GOOD. 2) DROVE WITHOUT REAR DRIVE SHAFT AND VERIFIED THAT VIBRATION STOPPED. 3) WERE TOLD TO CHECK TRANSFER CASE OIL FOR METAL FILINGS - FOUND WHAT LOOKED LIKE GOLD PAINT FLAKES. KIA WAS INTERESTED, THEN NOT INTERESTED. WAS THIS DAMAGE FROM VIBRATION? 4) TRIED TO GET REAR DRIVE SHAFT BALANCED AND NO ONE AROUND CINCINNATI COULD DO IT. 5) KIA TOLD SERVICE TO REPLACE REAR DRIVE SHAFT. IT WILL ARRIVE AT OR ABOUT OCTOBER 8TH 6) TOLD ME TO PICK UP TELLURIDE AND WAIT FOR PART. I PURCHASED THIS VEHICLE ON JUNE 8TH AND THE PROBLEM WAS THERE RIGHT AWAY. IT WILL BE 4 MONTHS SINCE PURCHASE BEFORE THE NEW DRIVE SHAFT WILL BE INSTALLED. ONE THIRD OF A YEAR WASTED IN TRYING TO GET KIA TO FIRST BELIEVE/ADMIT THERE WAS A PROBLEM AND THEN TRYING TO FIND A SOLUTION. I AM NOT CONVINCED THAT THE VEHICLE WILL EVER BE WHAT IT SHOULD HAVE BEEN FROM THE BEGINNING. I MUST SAY THAT THIS LATEST SERVICE DEPARTMENT HAS WORKED HARD TO GET THIS SOLVED. EVERY STEP OF THE WAY THEY MUST DO WHAT KIA SAYS TO DO.

ODI #11246609POWER TRAIN

EXPERIENCING VIBRATION/PULSATIONS WHILE DRIVING. MOST NOTICEABLE STARTING AROUND 65 MPH UP TO 73 MPH BUT SEEN TO DIMINISH OR GO AWAY ABOUT 75 MPH. VIBRATION CAN BE FELT ON THE GAS PEDAL, SEAT AND FLOOR BOARD. ALSO, THERE IS AN AUDIBLE HUM SIMILAR TO A OUT OF BALANCE WHEEL OR WHEELS. POSSIBLY DRIVE SHAFT, TRANSFER CASE RELATED, WITH THE AWD.

ODI #11251891POWER TRAIN

PURCHASED A BRAND-NEW 2020 KIA TELLURIDE LX, ALL- WHEEL DRIVE. ON THE TEST DRIVE, I COULD NOT GO ABOVE 50MPH, DUE TO THE TRAFFIC IN THE AREA. THE FOLLOWING DAY, THE HAD IT ON AN INTERSTATE. I NOTICED BETWEEN AROUND 63 AND 74MPH, A HUM AND VIBRATION. I CALLED THE DEALER IMMEDIATELY AND ADVISED THEM OF THE ISSUE. PRIOR TO TAKING THE TRUCK IN FOR THE ISSUE, I RESEARCHED THE MATTER. I LEARNED THIS IS A COMMON PROBLEM WITH THE ALL-WHEEL DRIVE TELLURIDE, NO MATTER THE TRIM LEVEL. THE HYUNDAI PALLISADE AWD IS EXPERIENCING THE SAME ISSUE. BOTH TRUCKS SHARE THE SAME DRIVETRAIN. IT IS BELIEVED THE VIBRATION US BEING CAUSED BY THE REAR DRIVESHAFT BEING OUT OF BALANCE FROM THE FACTORY. AFTER DROPPING MY TRUCK AT THE DEALER, THEY LATER INFORMED ME, UPON REMOVING THE REAR DRIVESHAFT, THE VIBRATION CEASED. THE TECHNICIAN STILL HEARD NOISE COMING FROM THE TRANSFER CASE. UPON CHECKING THE FLUID, THEY FOUND TRACES OF METAL IN IT. I WAS TOLD IT WOULD TAKE A MONTH TO GET A NEW TRANSFER CASE. BEING UNACCEPTABLE TO ME, THEY AGREED TO JUST GET ME A SIMILAR TELLURIDE. THE DEALER HAD TWO OTHER TELLURIDE LX AWD AND SAID THEY'D TEST THEM BEFORE I CAME BACK TO TRY ANOTHER. I WAS CONTACTED AND TOLD ONE TELLURIDE WAS FINE AND THE OTHER HAD THE SAME PROBLEM AS MINE. UPON DRIVING THE ONE THEY SAID WAS GOOD, I FOUND THE VIBRATION WAS TWICE AS BAD AS MINE. I TOLD THE DEALER THIS. THEY WERE TO GET ANOTHER TELLURIDE FROM ANOTHER DEALER. WHEN IT ARRIVED, I WAS TOLD IT WAS FINE. WHEN I DROVE THIS PARTICULAR TELLURIDE, I FIRST HEARD THE NOISE I HEARD IN MY TRUCK AND THE SECOND, BUT NO VIBRATION. AS I CONTINUED TO DRIVE, THE VIBRATION APPEARED AT THE SAME SPEEDS AS THE OTHER TWO. IT BECAME WORSE AND THEN OCCURRED AT BOTH A LOWER AND HIGHER SPEED RANGE. THE SALESMAN EXPERIENCED IT AS WELL. OWNER DIDN'T BELIEVE US, NOR THE SERVICE MANAGER. PLEASE SEE HTTPS://TELLURIDEFORUM.ORG/THREADS/VIBRATION.1108/

ODI #11246189UNKNOWN OR OTHER

A SMALL ROCK HIT MY WINDSHIELD AND CRACKED IT.

ODI #11246015VISIBILITY/WIPER

AFTER OWNING THE VEHICLE FOR JUST TWO MONTHS, WHILE DRIVING ON THE HIGHWAY A SMALL PARTICLE STRUCK THE WINDSHIELD AND MADE A CHIP THE SIZE OF A NICKEL. A FEW MILES DOWN THE HIGHWAY THE SAME INCIDENT HAPPENED MAKING A CRACK THAT IS SPIDERING THE SIZE OF A HALF DOLLAR. SPOKE WITH THE KIA DEALER TO REPORT THE ISSUE. THEY DO NOT HAVE ANY WINDSHIELD RECALLS AT THIS TIME.

ODI #11245405VISIBILITY/WIPER

CRACKED WINDSHIELD. A PEBBLE HIT TO WINDSHIELD JUST BELOW THE FRONT FACING CAMERA AT 75 MPH SPEED. NO IMMEDIATE CRACK, ONLY CHIP. CAR PARKED OUTSIDE AT TEXAS HEAT (+100F) AND CRACK SPREAD ALMOST THROUGH WINDSHIELD WITHIN 48 H.

ODI #11244483VISIBILITY/WIPER

FIRST ROADTRIP IN VEHICLE NOTICED A TINY CHIP IN THE WINDSHIELD IN THE LOWER LEFT CORNER WHILE REFUELING. I DO NOT RECALL HEARING OR SEEING ANYTHING HIT THE WINDSHIELD WHILE DRIVING. REACHED DESTINATION AND THE NEXT MORNING I WALKED OUT TO MY VEHICLE TO FIND A CRACK FROM THE TINY CHIP LOCATION ALL THE WAY TO THE MIDDLE OF THE WINDSHIELD. I AM TOLD WINDSHIELD FOR THIS VEHICLE IS ON BACKORDER AND HAVE BEEN WAITING OVER A MONTH FOR A REPLACEMENT. CURRENT ESTIMATE FOR REPLACEMENT IS SECOND WEEK IN SEPTEMBER.

ODI #11244496VISIBILITY/WIPER

VEHICLE IS 3 WEEKS OLD AND NEXT WEEK WE'LL BE HAVING THE 3RD WINDSHIELD INSTALLED. THE ORIGINAL AND FIRST REPLACEMENT WERE DAMAGED BY ROCKS BEING THROWN UP BY SEMI TRUCKS WHILE DRIVING ON THE INTERSTATE. PREVIOUSLY OWNED A KIA SORENTO AND HAD A REPLACEMENT WINDSHIELD INSTALLED AND HAD 3 ROCK CHIPS ON THE REPLACEMENT WHEN IT WAS TRADED FOR THE TELLURIDE. SEEMS AS IF THE KIA WINDSHIELDS ARE SOMEHOW INFERIOR.

ODI #11242845VISIBILITY/WIPER

CHIP AND CRACK IN WINDSHIELD. UNSURE WHEN IT OCCURRED, BUT I NEVER HEARD SOMETHING HIT WINDSHIELD. MOST LIKELY IT HAPPENED WHILE CAR WAS PARKED IN PARKING LOT.

ODI #11242644VISIBILITY/WIPER

DRIVING ON HIGHWAY AND DID NOT EVEN HEAR OR SEE ANYTHING HIT THE WINDSHIELD. IF IT DID IT WAS MINOR AND SHOULD NOT HAVE CAUSED THE DAMAGE OF A CRACK THAT SPREAD ACROSS THE WINDSHIELD. I HAVE DRIVEN A 2018 FORD EXPLORER , 2016 GMC YUKON, AND 2019 GMC ACADIA WHEN SOMETHING HAD HIT THE WINDSHIELD THAT CAN BE SEEN AND HEARD WITH BARELY ANY DAMAGE OR DAMAGE THAT IS SIMPLY FILLED/SEALED. PLEASE REVIEW TO SEE IF OTHER COMPLAINTS SIMILAR TO THIS ARE IN THE DATABASE FOR THIS NEW ENTRY 2020 KIA TELLURIDE. I LIKE EVERYTHING ELSE ABOUT THIS VEHICLE BUT THIS. THEY ALSO STATED IT WOULD BE 2-8 WEEKS BEFORE A WINDSHIELD WILL BE AVAILABLE TO INSTALL FROM KIA.

ODI #11242200UNKNOWN OR OTHER,VISIBILITY/WIPER

WINDSHIELD CRACKED ON DAY 1 BEFORE EVEN TAKING DELIVERY OF CAR. NOT A SAFE WINDSHIELD TO DRIVE WITH.

ODI #11242151VISIBILITY/WIPER

FRONT WINDSHIELD IS CHIPPED. HAPPENED OVERNIGHT WHILE VEHICLE WAS PARKED IN MY DRIVEWAY.

ODI #11241854STRUCTURE,UNKNOWN OR OTHER

I WAS DRIVING AND A ROCK FLEW UP BARLEY HIT MY WINDSHIELD AND BROKE IT

ODI #11241855VISIBILITY/WIPER

THE WINDSHIELD BROKE AND I DID NOT SEE ANYTHING HIT IT

ODI #11240590VISIBILITY/WIPER

AS I WAS DRIVING DOWN THE HIGHWAY TODAY, A SMALL ROCK CAME UP AND HIT MY WINDSHIELD. IT WAS VERY SMALL AND SHOULD NOT HAVE DAMAGED MY WINDSHIELD. I ENDED UP WITH A LARGE CRACK IN MY WINDSHIELD.

ODI #11234353VISIBILITY/WIPER

HAD VEHICLE LESS THEN A MONTH AND NOTICED A CRACK IN THE WINDSHIELD. NEVER HEARD ANYTHING HIT THE WINDSHIELD, CRACK JUST SHOWED UP.

ODI #11234140VISIBILITY/WIPER

SMALL PEBBLE HIT CAR WINDSHEILD ON TOP LEFT CORNER. PLANNING ON PULLING OVER TO ACCESS SITUATION. THEN NOTICE A CRACK THAT WOULD NOT STOP UNTIL IT REACHED THE REVIEW MIRROR. I CALLED KIA CORPORATE TO REPORT AND THEY ARE AWARE THAT THE 2020 TELLURIDE ARE HAVING WINDSHIELD CRACKING PROBLEMS BUT WILL NOT REPAIR IF CAUSED BY PEBBLE. ONLY IF STRESS CRACK. I HAVE HEARD OF TO MANY PROBLEMS WITH THE 2020 TELLURIDE WINDSHIELD AND THINK THEY NEED TO INVESTIGATE ISSUE FURTHER FOR SAFETY REASONS.

ODI #11233151VISIBILITY/WIPER

I HAVE AN ISSUE WITH THE GLASS QUALITY/DESIGN. IN THE FIRST TWO WEEKS (5/13/19) MY RIGHT PASSENGER WINDOW CRACKED. I DID HEAR A VERY SLIGHT SOUND (LIKE A WATER BOTTLE EXPANDING) BUT DIDN'T SEE ANYTHING. WITHIN AN HOUR, THE CRACK OCCURRED. THERE WAS A VERY SMALL 'DING' BUT CONTINUED TO BREAK. I REPAIRED IT WITH MY INSURANCE. ON 7/16 I PARKED AT WORK AS USUAL. WHEN I RETURNED TO MY CAR, MY FRONT WINDSHIELD HAD A 6-7 INCH CRACK. I COULD NOT SEE AN IMPACT SITE. THE CRACK IS UP AROUND 10 HIGH AND NOW SPLITTING TO THE LEFT ACROSS. WE WERE ABLE TO SEE WHAT AMOUNTS TO A 'SCRATCH' TO THE TOUCH. IT IS NO LARGER THAN THE TIP OF A SHARP PENCIL. I UNDERSTAND DEBRIS HITTING GLASS MAY RENDER A CRACK, BUT TO THIS DEGREE SEEMS TO BE A BIGGER ISSUE I AM VERY CONCERNED ABOUT THE QUALITY AND DO NOT UNDERSTAND WHY I HAVE HAD THESE TWO ISSUES WITH VERY LITTLE IMPACT TO THE GLASS. IN PREVIOUS CARS I HAVE HAD HUGE ROCKS HIT AND ENDED UP WITH SCRATCHED/DINGED GLASS. WITHOUT SHATTERS, CRACKS. I RESEARCHED MANY WEBSITES AND DEALERS AND I AM SEEING THIS IS A COMMON ISSUE.

ODI #11231777UNKNOWN OR OTHER

ONLY HAD OUR CAR10 DAYS. 1ST ROAD TRIP AND A RICK POPPED UP AND HIT THE WINDSHIELD. I HAVE OWNED MANY CARS AND NOT HAD THIS HAPPEN. WITHIN 10 MINS OF THE SUN. IT SPREAD ACROSS ENTIRE WINDSHIELD. TO HAVE PAID THIS MUCH FOR A BRAND NEW CAR AND HEARD THAT THIS HAS BEEN AN ISSUE... IT HAS GOT TO BE RESOLVED. COMPLETELY SO SICKENING.

ODI #11231577UNKNOWN OR OTHER

VERY SMALL CHIP IN WINDSHIELD AND WITHIN AN HOUR BEFORE WE COULD GET IT FILLED IT RAN FROM ONE SIDE TO THE OTHER. THIS SEEMS TO BE A PROBLEM WITH ALL TELLURIDES.

ODI #11231487UNKNOWN OR OTHER

WINDSHIELD CRACKED

ODI #11231136VISIBILITY/WIPER

WE BOUGHT OUR 2020 KIA TELLURIDE 7-3-2019 & ON 7-11-2019 OUR WINDSHIELD BROKE FROM A SMALL ROCK WHILE DRIVING 35 MPH TODAY FROM A PASSING CAR. I HAVE HEARD OF 100S OF OTHER CUSTOMERS HAVING THE SAME ISSUE WITH THESE INFERIOR WINDSHIELD WINDOWS WITH POOR UNSAFE PRODUCTION.

ODI #11195709STRUCTURE

BRAND NEW 2020 KIA TELLURIDE PURCHASED ON 3/18/19. ON 4/6/19 THE FRONT PASSENGER DOOR WOULD NOT OPEN AT 1273 MILES. TOOK IT TO KIA DEALERSHIP GARAGE ON 4/8/19 AND THEY COULD NOT FIX IT. I FILED A FORMAL COMPLAINT WITH CORPORATE KIA ON 4/9/19. NO ONE IS CALLING ME BACK. I FEEL IT IS UNSAFE TO DRIVE A CAR WITH A DOOR THAT WILL NOT OPEN FROM THE INSIDE OR OUTSIDE.

ODI #11183605SEATS

WHILE TEST DRIVING THE VEHICLE WE ACCELERATED THE VEHICLE AND HEARD A YELL FROM MY CHILDREN IN THE BACK ROW "THE SEAT IS CRUSHING THE BABY!". OUR 5 MONTH BABY WAS STRAPPED IN THE MIDDLE SEAT CENTER ROW AND THE BACK PART OF THE SEATS FOLDED FORWARD DISLODGING THE REAR FACING CAR SEAT AND TIPPING IT UPWARD A BIT. I HAD TO EMERGENCY STOP THE VEHICLE IN MID TRAFFIC, UNBUCKLE AND CRAWL IN THE BACK SEAT TO PUSH THE SEAT BACK OFF OF MY BABY. THIS IS A SAFETY ISSUE FOR SURE. IT IS POSSIBLE THAT THE CHILDREN IN THE BACK ROW PUSHED THE SEAT RETRACT BUTTON WHILE THE VEHICLE WAS MOVING OR THE SEAT WAS NOT LOCKED BACK IN POSITION AFTER THIRD ROW ONBOARDING DUE TO MECHANICAL FAILURE OR HUMAN ERROR. PLEASE INVESTIGATE BEFORE CHILDREN ARE INJURED OR KILLED.

HighABS issue detected

Loss of brake assist and ABS in emergency — can significantly extend stopping distances

Annual complaints and reliability score for KIA Telluride — recall years marked in red
076151050100202420192020202120222023202420252026Complaints/yrReliability (0–100)
Annual complaints (left axis)
Reliability score 0–100 (right axis, higher = safer)
Crash-involved complaints that year
Recall issued
Chart Analysis

The blue line shows 692 total NHTSA complaints filed over 8 years, with the worst year being 2023 (151 complaints, including 2 crash reports).

The amber reliability line averaged 10/100 across the vehicle's life — dropping as low as 10 in 2019 when complaint severity peaked.

The red dashed line marks recall issuance — the first recall came 5 years after owners began filing complaints, a lag that indicates the manufacturer was slow to formally acknowledge these problems.

Red dots on the amber line flag 5 years (2020, 2021, 2022, 2023, 2024) where complaints included crash events — these are the highest-severity incidents in the dataset.

Details & Analysis
Financial
$0
Annual Fuel
EPA estimate
$1,800
Annual Insurance
US average
$1,300
Annual Maintenance
6-yr-old vehicle avg
$1,120
Annual Depreciation
Current period
Estimated 5-Year Total Cost
Fuel + Insurance + Maintenance + Depreciation
$21,100

Estimates use EPA fuel economy data, AAA 2024 national averages for insurance and maintenance, and a standard depreciation curve. Actual costs vary by location, driving habits, and vehicle condition.

$42,951
~$716/mo over 5 yrs
$0.6/mi
cost per mile
Fuel
$10,000
Insurance (est.)
$13,575
Maintenance
$10,000
Repair Risk Buffer
$3,000
Depreciation
$6,376

Estimated 5-year cost of ownership: $42,951 (~$716/mo). Repair risk buffer is standard due to vehicle risk profile.

$11,500
Low
$13,500
Est. Value
$15,500
High

Based on original MSRP of $33,990 with suv depreciation curve. Range reflects ±15% market variance. Actual value depends on condition, options, and local demand.

6 open recalls (unverified repair status)−$3,000
Total recommended deduction−$3,000
Suggested fair offer: ~$10,500
1 critical inspection item must be resolved before purchase. Do not skip these checks.
CRITICAL
Inspect engine bay for heat damage, melted wiring, and fire suppressor residue
This model has a high fire risk signal from recalls or complaints. Look for signs of prior heat events near the engine or battery.
HIGH
Inspect for abs issue detected — ask for repair records
Loss of brake assist and ABS in emergency — can significantly extend stopping distances
HIGH
Verify recall SEAT BELTS:REAR/OTHER has been repaired
Recall on record for: Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger,
HIGH
Verify recall ELECTRICAL SYSTEM:WIRING has been repaired
Recall on record for: Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a
HIGH
Verify recall TRAILER HITCHES has been repaired
Recall on record for: Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin
HIGH
Verify recall EXTERIOR LIGHTING:HEADLIGHTS has been repaired
Recall on record for: Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
HIGH
Verify recall POWER TRAIN:DRIVELINE:DRIVESHAFT has been repaired
Recall on record for: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front drive
MEDIUM
Test drive and inspect: POWER TRAIN,FUEL/PROPULSION SYSTEM
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: ENGINE
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Test drive and inspect: VISIBILITY/WIPER
Multiple owner complaints filed for this component — verify it functions correctly during test drive.
MEDIUM
Get an independent pre-purchase inspection from a trusted mechanic
For any used vehicle with a risk score above Low, a $100–$150 independent inspection is always worth it.
MEDIUM
Run a VIN check on NHTSA.gov to confirm all recalls are closed
Free at nhtsa.gov/vehicle-safety/recalls — enter the VIN and confirm all campaigns show as completed.
MEDIUM
Verify title is clean and check for salvage/rebuilt brands at your state DMV
Title washing across state lines is common — confirm with your state DMV before finalizing purchase.
15%
18-month
28%
2-year
Low Probability
Cumulative 2-year risk: 28%

15% baseline recall probability — no strong indicators of an imminent recall.

  • Multiple prior recalls — pattern of safety issues on this model

Maintenance intervals vary significantly by make, model, year, engine, and driving conditions. Always follow the manufacturer's official schedule — not generic industry estimates.

Tip: Request the seller's service records and compare against the manufacturer schedule. Missing intervals are a negotiation point.

History & Auctions
Full Coverage
$2,140–$2,720/yr
~$178–$227/mo
Liability Only
$560–$710/yr
~$47–$59/mo
Category: Standard VehicleCritical surcharge risk
Very High theft risk model: +30% to comprehensive premium 6-year-old vehicle: −7% (moderate depreciation)

Based on 2024 national avg ($2,011/yr full coverage). Individual rates vary by driver, location & insurer. Always compare 3+ quotes.

Very High
6.4× national average · 68/1,000 vehicles
Recovery rate:63%of stolen KIA Tellurides are recovered

KIA Telluride has a Very High theft risk — 6.4× the national average. Insurance premiums are likely significantly above class average.

KIA has been fined $27M+ by NHTSA. Most recently in 2020: Failure to promptly conduct recalls for Theta II engine defect.

2020$27MFailure to promptly conduct recalls for Theta II engine defect

Select your state to see what consumer protection laws, lemon law coverage, and title disclosure requirements apply to this vehicle purchase.

Vehicle Identity

VIN5XYP6DHC9LG043298
Model Year2020
MakeKIA
ModelTelluride
TrimS
SeriesWagon body style
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)

Body & Configuration

Body StyleSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Seat Rows8
Drive Type4WD/4-Wheel Drive/4x4
Fuel TypeGasoline
TransmissionAutomatic

Engine

Engine Cylinders6
Displacement (L)3.8
Horsepower291

Manufacturer

ManufacturerKIA GEORGIA, INC
Assembly CountryUNITED STATES (USA)

VIN Structure

WMI (Chars 1–3)5XY
Check Digit (Char 9)9
Model Year Code (Char 10)L
Plant Code (Char 11)G
Sequence (Chars 12–17)043298

Safety Data

NHTSA Recall Count6
NHTSA Complaint Count692
5
1
X
2
Y
3
P
4
6
5
D
6
H
7
C
8
9
9
L
10
G
11
0
12
4
13
3
14
2
15
9
16
8
17
WMI (1–3)
VDS (4–8)
Check Digit (9)
Model Year (10)
Serial (11–17)
5
World Manufacturer
Country & region of manufacture
Position 1
X
Manufacturer
Specific manufacturer identifier
Position 2
Y
Vehicle Type
Division or vehicle type
Position 3
P6DHC
Vehicle Descriptor Section (VDS)
Body style, engine type, restraint system
Position 4–8
9
Check Digit
Mathematical validation character
Position 9
L
Model Year
Year of manufacture
Position 10
G
Assembly Plant
Where the vehicle was assembled
Position 11
043298
Production Sequence
Unique serial number for this vehicle
Position 12–17
Country of Manufacture
United States
From VIN position 1 (5)
Model Year Character
"L" → 2020
Could also be 1990
Check Digit (Pos 9)
✓ Valid
ISO 3779 weighted-sum algorithm

Disclaimer: Data sourced from NHTSA public APIs and scraped auction listings. For informational purposes only. Not a substitute for a paid vehicle history report. Retrieved: 4/15/2026, 7:11:51 AM.