5TDKZRFH4HS2083092017 TOYOTA HighlanderSE/XLE

There is a known issue with the transmission in my 2017 Toyota Highlander that causes premature failure. This is noted in a Toyota Customer Support Program Bulletin. The issues symptoms are the same as those my car has: a whining noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination. I have contacted Toyota and explained this to them, but they have told me that my car's VIN number does not match the identified vehicles. I am reaching out as I believe there are vehicles with this problem that Toyota has not identified, and it could be a dangerous issue.

DESCRIPTION OF DEFECT: My 2017 Toyota Highlander experienced a complete transmission failure under normal driving conditions. The vehicle began showing symptoms including delayed shifting, hesitation when accelerating, and eventual loss of proper drivability. The issue was diagnosed by an authorized Toyota dealership, which confirmed internal transmission failure. The estimated repair cost provided by the dealer was approximately $9,000. I opened a case with Toyota Customer Experience and submitted an escalation request, but no assistance was provided and the claim was declined or ignored. MY CAR HAD A HISTORY OF REGULAR MAINTENACE DONE BY A CERTIFIED TOYOTA DEALERS My case # :XXX Due to the urgency of transportation needs and lack of manufacturer support, I have been forced to proceed with an independent transmission replacement. Which will cost me anywhere between $6,000 and $7,500 This failure occurred without warning severe enough to prevent continued safe use of the vehicle and raises serious safety concerns regarding sudden loss of power and drivability. SAFETY IMPACT: The transmission failure caused unsafe driving conditions including hesitation during acceleration and potential loss of power while in traffic, which could increase risk of collision. ADDITIONAL INFORMATION: VIN: [XXX] Mileage at failure: 168000 Dealer diagnosis confirmed transmission failure Manufacturer case opened and escalated with no resolution I am submitting this complaint to document a potential systemic defect and to support ongoing safety investigation and consumer protection review. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The transmission is whining when i coast. I fear the transmission might be dying.

In January during an oil change i was advised that my Toyota had a timing cover leak which is a costly repair. At this time my car was at 148k. i researched it recently and found that it could be dangerous to drive with this leak that Toyota did not advise me about after i had several phone calls with their corporate office and dealership. And even though it is a common problem with their 2017 Highlander they would not take responsibility for fixing it. It was disappointing after getting all of the service recommendations done that i would have to pay $4500.00 for engine work for a seven year old vehicle. This cost was a hardship for me because I'm still making a car payment. I also had to replace the battery every 1.5 years. The battery warning light never came on, leaving me stuck at an intersection until the tow truck arrived. It cut off because of the start/ stop feature and that would not start again. No warning. And after about 15 minutes my hazard lights went dead. This is an ongoing issue.

On April 5, 2026, my 2017 Toyota Highlander was involved in a side‑impact (T‑bone) collision on the front & rear passenger side. I was seated in the front passenger seat. The impact was hard enough that my insurance company declared the vehicle a total loss. During the crash, I struck my head, but no airbags deployed (front, side, or curtain). The vehicle is being released to Liberty Mutual Insurance. There were no warning lamps, messages or other symptoms of the problem prior to the failure. I am concerned that the airbag/SRS system may not have functioned properly in a crash severe enough to total the vehicle and cause a head injury to a front passenger. I am requesting that NHTSA record this incident and consider whether there may be a safety defect related to side or curtain airbag non‑deployment in this vehicle. Crash date: April 5, 2026 Approximate speed of other vehicle: [unknown] Location of impact: front passenger side (T‑bone) Result: vehicle declared total loss, head injury to front passenger, no airbag deployment.

The radar cruise control system on my 2017 Toyota Highlander is not functioning properly and creates a safety hazard. When initially setting the radar cruise control, the system works as expected. I can accelerate to a desired speed, press the “set” control, and the vehicle maintains that speed correctly. The problem occurs when I try to increase the set speed. After setting an initial speed (for example, 45 mph), I accelerate to a higher speed (such as 65 mph) and press the “set” control again to update the cruise setting. Instead of setting the new speed, the system reverts to the previously stored speed. When this happens, the vehicle rapidly decelerates and applies braking to return to the lower speed. This sudden and unexpected braking creates a dangerous situation, especially on highways, as it can put surrounding drivers at risk of a rear-end collision. I have tested this multiple times and experience the same result each time. This issue only occurs when using radar cruise control and does not occur with standard cruise control. note this has been an ongoing issue since the day I purchased my vehicle in January 2017. I notified the dealership about the issue and they stated they would open a case with Toyota

Power training went out I-70 in warren county mo where all the construction is. It put my 4 autistic kids in danger. No insurance looked at the vehicle. However a mechanic did look and diagnosed it which look over a week for. Kaizen auto in wentzville mo diagnosed it

The component that has been deemed in need of replacement is the UA80 8-speed transmission. It is available for inspection as of today's date, April 1, 2026. My and my family's safety has been put at risk of the transmission failing, especially at highway speeds. The problem was reproduced and diagnosed at both a local repair garage in Westwood, MA and the Nucar Toyota dealership in Norwood, MA. Both facilities inspected the transmission, heard a high-pitched whining noise, and determined it was irreparable and needs to be replaced. This high-pitched whining noise is a known and well-documented problem with these transmissions and needs to be included in a widespread manufacturer's recall.

Purchased a brand new 2017 Toyota Highlander XLE 9 years ago. I followed all recommended maintenance and service schedules from the manufacturer. There has always been a faint whine noise present during acceleration. In December of 2023 and about 112,000 miles the transmission began to slip in gears 3 and 4. I brought the vehicle into Balise Toyota in West Springfield, MA for diagnostic services. It was determined that my automatic transmission was failing and needed replacement. Luckily I had purchased an extended warranty through All State and the repairs were covered under warranty. The cost of this repair was upwards of $9,000, so at the time I felt extremely fortunate. That was 2 years ago but my luck would only last so much. Since the remanufacturered transmission was installed by Toyota there has always been a faint whine noise during acceleration. I summed it up to a bad serpentine belt, pulley or alternator because how could it be the new transmission that had been installed? There is only 37,000 driven miles on it and you would expect it to last much longer. Well expectations are just that, expectations. The reality is I am now back to square one because my transmission is beginning to fail yet again. I experienced the transmission slip between 3rd and 4th gears twice on my way home from work yesterday. I set up an appointment at Balise Toyota in West Springfield, MA for tomorrow 03-29-26. My question is how can an 8 1/2 year old vehicle with 150,000 miles on it be in need of a third transmission? The answer is because of defective manufacturing and engineering. There are several class action lawsuits that have been filed in as many months due to the UA80 transmission found in Toyota Highlanders 2017 - present. There are documented claims that Toyota knowingly installed defective UA80 transmissions into these vehicles.

March 5th purchased a battery from Autozone Z net Fit Match that caused cascading electrical and life -safety risk while traveling from hewitt, TX to Washington DC for our families spring break trip including 4 minor children. Component: 12-Volt Battery / Electrical System / Power Steering / Service Brakes Summary: Vehicle suffered catastrophic failure of Power Steering and Braking systems while in motion due to the installation of an incompatible lead-acid battery recommended by AutoZone’s 'Z-Net' catalog. Despite Toyota Technical Service Bulletin T-TT-0523-19 (Jan 2019) stating this VIN requires an Enhanced Flooded Battery (EFB/AGM) for its Stop-Start system, the retailer’s database continues to misidentify standard batteries as compatible. This mismatch causes a voltage drop that disables critical safety modules ('Limp Mode'). I have video evidence of the catalog error. This is a systemic misrepresentation affecting 2017+ Toyota Highlander safety compliance.

My husband and I were driving down the highway when the front part of our sun roof shattered.

Transmission failed in May 2025, around 95,000 miles. Had to have entire transmission replaced. Shop said metal filings were found in the fluids, leading to the breakdown and need for full replacement. No other warning lights or lamps indicated a problem. A high pitched whining noise was the indicator, which then led to several visits to the shop, monitored the issue, changed fluids, but the transmission eventually failed. Transmission failed in May of 2025, it took 3 months for a new transmission to be built and shipped to the midwest for install in Aug 2025.

Transmission yes it’s available for inspection rite now on vacation on a very steep hill the transmission quit pulling at the top of the hill in the middle of a very narrow street and we had to ease backwards down to a place on the hill to turn around and get to level ground all this happened with no previous warning

Purchased my 2017 Highlander in June of 2017. At 4912 miles noticed the transmission was slipping. Contacted the dealership and was told from an employee that in his 20 plus years he had never had a transmission do that. Took it to the dealership and it was the transmission. It was replaced under warranty. In January of 2026 took it to the dealership after noticing a weird whinnying sound when running. After running a diagnostic test I was informed that my transmission needed replaced again. It only has 72,426 miles. Was told that the transmission was on back order and when asked if safe to drive, told yes.

The contact owns a 2017 Toyota Highlander. The contact stated that when the vehicle was taken to a dealer for routine maintenance, the dealer informed the contact that the rear main seal was leaking and needed to be resealed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 95,402.

I had problems in gear shift the car when start moving it’s go very slow it’s need about 1 minute to change the shift. The Toyota dealership recommended me to change the transmission with the cost $11,000

-- What component or system failed or malfunctioned, and is it available for inspection upon request? This report is regarding a premature transmission failure in our 2017 Toyota Highlander equipped with the UA80F 8-speed automatic transmission. Our highlander is currently stuck at High Tech Automotive in Wenatchee, WA 150+ miles from home after experiencing a transmission failure on the highway. -- How was your safety or the safety of others put at risk? During the transmission failure while driving on the highway the Check Engine Light came on as well as ABS light and vehicle went into a limp mode. The transmission failure and subsequent limp mode rapidly decreased our speed while traveling on the highway and forced us to limp the vehicle at low speeds across traffic putting ourselves and others traveling on the highway at risk. This vehicle has been well maintained and serviced in accordance with Toyota’s recommended maintenance schedule. Despite this, the transmission failed unexpectedly during a recent family road trip to Wenatchee, WA, leaving us stranded far from home. -- Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the vehicle was towed to High Tech Automotive in Wenatchee WA (where it is currently stranded). The diagnostics report there confirmed proper transmission fluid level and a failed transmission with burnt transmission fluid. -- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. A request for assistance was sent to Toyota today. -- Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, or messages. We've had the vehicle maintained and there was a whirring sound which we had inspected at Dougs Auto Tune and Repair thinking it could be the timing chain or alternator but there was no indication of transmission issues.

I own a 2017 Toyota Highlander with 6 cylinders (engine model 2GR-FKS). It has 107,000 miles. I brought it to my dealer for inspection and service, and noted that it was making a whirring/whining sound upon acceleration. There were no warning messages on the dashboard to alert me of any issues. The dealer reported back to me that the transmission was failing and quoted $11k to fix it. Upon researching this issue, I learned that this is a known problem with 2017 model Highlanders.

I drive a 2017 Toyota Highlander and am having issues with the transmission. The issues and poor craftsmanship on the UA80 8-speed transmissions. Toyota offered Technical Service Bulletins T-SB-0160-18, T-SB-0008-21, and a limited Customer Support Program (CSP ZJC). But very few VINs were included and there are tons of Highlander owners with this transmission facing $10,000+ repair bills for what is supposed to be one of the most reliable cars and car brands on the planet. This is very wrong. Toyota has not stood by its customers and have not done right by owners. Toyota needs to recall the transmissions and offer a remedy at no cost to the customer. This needs to be done now. It's completely unacceptable. Thanks for what you do and for reading! Appreciate you guys very much.

Vehicle shurtter cause toque converter issue with all Toyota Highlander

Was on drive from work in 2017 toyota highlander XLE. Noticed low whining sound coming from transmission. Made appointment with toyota dealership. They identified transmission whine as requiring full replacement and projected to fail soon. Vehicle mileage was at 116k miles. There are no ua80 trans available in US and none coming in. Was told my VIN didn't qualify for CRP CJZ and TSB bulletin. The UA80 trans has known failure of this type. Replacement cost is 10K, use is dangerous, and failure is unacceptable.

The contact owns a 2017 Toyota Highlander. The contact stated that upon taking the vehicle to an independent mechanic for service, the contact was informed that the engine was leaking due to a timing chain failure. The contact was advised that the engine needed to be taken apart to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 60,000.

The paint on the hood is flaking off. There is no reason other than the paint being defective for this to happen in this manner. We just noticed it today. 11/14/25

After less than a year of usage on a Highlander with 70k miles, the transmission began malfunctioning. The reverse function would work sporadically. The gears would shift only when using the power stick function and manually switching gears. The transmission would go into overdrive and once after an oil change the car came to an abrupt stop after traveling 25 mph hour.

Leaking fuel line due to deterioration of plastic liner in fuel line.

Transmission when the car first starts up is slipping. No dipstick for checking Transmission fluid.

The transmission is experiencing harsh and sometimes delayed shifting and sometimes reduction of power. This can result in unpredictability when going from a stop and then crossing traffic. If the transmission fails while I am making an unprotected left turn it pups leave me vulnerable to side impact from on coming traffic. The dealer was able to reproduce the issue when I took it in and quoted me $11k for repair. Toyota is an aware of issues with this specific transmission (UA80) and issued a Service Bulletin for it. My transmission fell within the serial number range for replacement but didn’t pass the third gate for coverage related to a speed sensor issue. That said, there is massive back order on this transmission highlighting a much broader problem with the part. To answer the final question, I never saw a warning light.

My vehive has 122,000 miles...I recently received an airbag mafuction warning on the dash info system and to contact dealer. The dealer states this driver side airbag is now defective and needs to be replaced at a cost of $1100.00 The airbag has never been deployed. How is this noit covered under safety requirements on current vehicles? How do I know that the part was not defective when initally installed?

Transmission failure causes vehicle to not accelerate in low gears. Toyota has a CSP for this issue on the same model year but this "Vin" Is not a part of it. This is a major safety issue.

Formal Complaint to NHTSA – Summary I am submitting this formal complaint regarding repeated mechanical and electrical failures involving my 2017 Toyota Highlander, purchased as a Toyota Gold-Certified vehicle with an extended Platinum Warranty. Despite strictly following Toyota’s maintenance guidelines and using only certified dealerships for all services, the vehicle has become inoperable multiple times, requiring five separate tows and resulting in repair costs exceeding $10,000. In June 2025, a Toyota dealership replaced the engine after diagnosing a warped head due to water pump failure. Following this, the vehicle began experiencing repeated charging system failures and electrical malfunctions. Multiple components—including the alternator, battery, and sensors—were replaced at another Toyota dealership based on ongoing issues, but the problems persisted. On September 2, 2025, a Toyota technician identified a missing ground wire nut as the likely root cause of these electrical failures. He confirmed the issue originated during the engine installation and that the unsecured ground caused system malfunctions. After repairs, the vehicle was again returned with a loud engine knocking noise, later traced to an improperly secured component from a prior repair. These events have raised significant concerns for the safety of myself and my family. Improper installation of major components and misdiagnosis by certified service providers have led to hazardous driving conditions, unexpected vehicle shutdowns, and unnecessary costs. I am requesting that the National Highway Traffic Safety Administration investigate this matter for potential safety defects related to improper engine installation, grounding failures, and faulty electrical diagnosis by certified Toyota service centers. Documentation, invoices, and repair records are available upon request. Thank you for your attention to this critical safety issue.

2017 Toyota Highlander XLE Why hasn’t Toyota issued a recall?! My transmission failed at 2AM on the Florida turnpike 140 miles from home, after a physically and emotionally exhausting day moving my daughter to college. I slept in my car 7 hours, scared, waiting to get towed. The closest shop that was open early on a Saturday was an hour away in the other direction and when I got there, they told me they wouldn’t be able to look at it until Monday. Pointless to pay 2 nights at a hotel, so I got an Uber to get a rental to get home. It wasn’t bad enough when I found out the cost to replace the transmission on a car with 96k miles (my Camry had 300k when I sold it), but even if I agreed to pay, the transmission is backordered, and it could be months. Months! I had to pay the diagnostic fee - completely understandable - and I needed it moved to avoid a $75 per day storage fee. AAA would tow it 100 miles, then $7.00 per mile. When I asked to speak with someone because I had the upgraded membership that provided 200 miles, I was told they wouldn’t cover any part of the tow because it was already at an auto shop. The least expensive option was to get a transport company ($300) to pickup and deliver the car to the local Toyota dealership. They’re anticipating at least 3 months, but they’ll pay for a rental if I agree to have them do the repair. Has Toyota fixed the issue, or will the new transmission likely to have the same problem?

TRANSMISSION ON THIS VEHICLE FAILED AND CAUSES SUDDEN DECELERATION CAUSING A SAFETY ISSUE. SUDDEN DECELERATION. YES, TOYOTA OF VERO BEACH HAS CONFIRMED FAILURE OF THE TRANSMISSION. NO, WARNING JUST FAILED THEN GOT ALL THE WARNINGS AND LIGHTS IMMEDIATELY THEREAFTER.

Today (8/26/2025) my wife experienced the engine light kicked on and that the AWD system needed to be checked. After fueling up it made knocking noises and difficulty starting, and took two times to start up. Ran an OBD scan and this is what it says, which is related to fuel pump low pressure. P117B - Fuel Pressure Sensor Circuit Range/Performance Severity - High Description - Indicates a problem with the fuel pressure sensor circuit, where the sensor's output signal is outside the expected range or performance criteria, leading to potential issues with fuel delivery or engine performance. P0174 - System Too Lean (Bank 2) Severity - High Description - Your engine is getting too much air and/or not enough fuel, this is known as a "Lean" condition. Excess oxygen is getting into your engine, which makes the combustion process less efficient. This could be caused by many different factors. Consequences of Continued Driving - Reduced power, Engine knocking, Rough idle

Transmission whining, harsh shifting, delayed acceleration

After getting gas, the vehicle will not start. It will crank and crank but not turn over, like it is starving for gas. Then after 10-15 minutes it will start barely and to keep it running I have to floor the accelerator. Any other time it starts just fine. There are also no codes causing a check engine light.

I have had this car seat for 1 year and 10 months and I just found out that the headrest foam piece is split in half (06/26/2025). It has been handled with extreme care and I got it in September of 2023. It has stayed in my specific car and the only reason I found the problem was because I was cleaning them off. It is the third Chicco car seat to have found the foam headrest either broken in half or completely separate from the plastic base in 2 months (2023 & 2024 manufacture dates). There is something wrong with this and I really hope an investigation starts so that others can avoid these issues and potential repercussions from said flaw.

I have had this car seat for 1 year and 3 days and I just found out that the headrest foam piece came off the plastic base frame(06/26/2025). It has been handled with extreme care and I got it in June 2024. It has stayed in my car and the only reason I found the problem was because I was cleaning them off. It is the third Chicco car seat to have found the foam headrest either broken in half or completely separate from the plastic base in 2 months (2023 & 2024 manufacture dates). There is something wrong with this and I really hope an investigation starts so that others can avoid these issues and potential repercussions from this flaw.

Car suddenly began to slip out of gear and have difficulty shifting smoothly. After having car examined by 2 repair shops it was determined the UA80 Transmission needed replaced. Repair shop advised car was not safe to drive with this condition. Warning lights for Check Engine and Check AWD system and traction control came on at the same time as the slipping and rough shifting.

Car is shaking heavily when stopped. Several misfires while engaging the brakes. Mechanic is telling me that he has seen many vehicles of this model with faulty purge valves.

The transmission on my Highlander is making a whining noise. I took it to Blackstone Toyota Service for inspection, in Fresno, CA, after my own mechanic inspected it and told me that it was a transmission problem. Toyota told me that the transmission is going out and the car can quit on me at any time and is no longer safe to drive. But since it is out of warranty now they will not do anything to help me with this problem. There has been no warning lamp, message or other symptoms yet. After my service in Nov. 2023 i noticed a slight whine when i accelerated. I had a friend mechanic look at it and he said it could be just because the tires had been rotated. A couple of months ago the whine started on deceleration. I took it to Johnson Auto in Clovis, CA and they were the first ones to tell me it was in fact a transmission problem. I then called Toyota call center and was told that the vehicle needed to be inspected by one of their dealers, and then they could help me. I explained that I didn’t want to go spend more money on the inspection if Toyota would not do anything to help me, I already knew it had transmission problems. I took it to Blackstone Toyota Service Center and they confirmed that the transmission is going out, at only 7800 miles. I called the Toyota call center and was told that since it is out of warranty they will do nothing to help me with this problem. I told them the prior agent I had spoken to said that Toyota would help me. I was told they will do nothing else to help and there was no one else I could talk to about the transmission problems. I was told that they didn’t know of any problems with the 2017 Toyota Highlander and that there were no recalls. I told them that there were lots of complaints about the Toyota Highlander online and I was surprised that they didn’t seem to know anything about the Highlanders having transmission problems. Many people in my same circumstances with expensive repairs way too soon on their Highlanders.

Driver side interior visor has failed and does not secure in place causing obstruction of view while driving.

My 2017 Highlander XLE AWD had complete transmission failure at 106,000 miles. Toyota has an extended coverage warranty for this but according to them my VIN number was not included even though it failed for the same reason as the recalled transmissions. Loud whining started around 100,000 miles on acceleration around 30mph and continued to get louder. From a dead stop it is very slow to accelerate and misses 3rd gear and jerks. There is a TSB out on this and the extended customer satisfaction extended warranty ZJC but they refuse to cover. I was also told by Toyota corporate that even if my VIN was affected they would not cover due to all maintenance not being done at a toyota dealership. I am the 4th owner and should not be penalized for this. My case number with Toyota is Toyota Brand Engagement Center Case 250416002071

Known issue with the transmission assembly that results in a whining noise and eventually hard shifting and transmission failure. Known issue acknowledged by Toyota across this model and date, but they seemingly are only addressing some vehicles - and not others - with said known issue.

Transmission failure requiring replacement. Known pattern failure from Toyota. Customer support program from Toyota does not cover all affected vehicles.

With 22k miles on vehicle, car won’t start due to Brake power low fault. Battery was replaced in attempt to rectify problem with no success, vehicle will need to be towed in for repair.

Toyota manufacturing issue-fuel line is manufactured incorrectly-had gas seeping into cab of vehicle and tailpipe. Severe safety issue Steering wheel/column sticks and almost lose control when driving due to a worn out coupler-poor design and manufacturing.

Transmission intermittently allows the RPMs to double from 2,000 to 4,000 RPMs. It occasionally displays trouble codes, and exhibits a grinding, whirring noise. An Independent transmission shop confirms that it needs to be replaced. Toyota has issued a recall referred to as Customer Support Program ZJC, but their representatives claim that our vehicle does not qualify, even though the date and model of the transmission clearly Falla under their parameters.

Side mirror (glass) shakes/rattles at speeds over 45mph. This affects the visibility of things in the mirror as well as becomes distracting to the driver. When on the interstate with smooth pavement it's impossible to ignore... It's just more noticeable then. Tried moving the mirror to verify and yes, it's loose. Just reporting it now that I became aware of this website but car has had this issue for at least 2 years.

The contact owns a 2017 Toyota Highlander. The contact stated that while his wife was driving approximately 35 MPH, the vehicle lost motive power with several warning lights illuminated. The contact stated that an image with the brake pedal depressed was displayed. The contact was informed by his wife that the vehicle then stalled. The driver was unable to restart the vehicle and assistance was provided to push the vehicle to the side of the roadway. The driver was able to restart the vehicle after several attempts. The contact stated that the failure had reoccurred, and the vehicle was towed to a local dealer however, the dealer was unable to duplicate the failure. The contact stated that the failure reoccurred. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The failure mileage was approximately 110,000.

As the electronic back hitch was closing, I pressed the Start Engine button and the vehicle dashboard lit up but would not start. Then I pressed the button again and it said the Ignition is On. Pressed again to shut off. Vehicle made a bunch of clicking noises but would not start. Disconnected battery to “re boot” electrical system… but a charger on battery and then the vehicle started. BUT the ! And Check Engine light was now on… saying take to your dealer… Check AWD. Drove vehicle at lunch time… and warning light and check engine light just went off! So weird!

Several weeks ago my wife noticed that the vehicle skids when accelerating and she told me about the situation. I hardly drive the vehicle because I was not aware of the situation, but today I drove it and realized what is happening. I am not a mechanic to give a diagnosis of the situation. For me it could be the transmission and it only has 85K. I'm going to do the next oil change at the dealer. Right now I do them at Firestone, it's close to my house and for me it's more convenient.

The contact owns a 2017 Toyota Highlander. The contact stated that the vehicle was parked but still running in a driveway on an incline. After exiting the vehicle, there were abnormal beeping and ticking noises detected, and the vehicle began to roll down the street. The contact and daughter were pinned between the door and the vehicle. The contact's daughter sustained injuries to her chin and teeth. The driver has lumps and bruises on her leg and back pain, but medical attention was not provided. The rear wheels were on the curb and hit a trash can, and the vehicle stopped rolling. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.

During the Multi Point Inspection, technician inspected the vehicle. He checked the engine, transmission, and cooling system, topping off all fluids. However, the engine was failing inspection as there was oil underneath the vehicle, which was also seen around the engine, due to an oil leak.

2017 Highlander with the Auto Start/Stop. It will sometimes go completely dead when idling, like at a stop light. Completely dead meaning zero electricity - no lights. This will last a couple of seconds. But one day, the car died at a stop light right. No power. Completely dead. Couldn’t turn on my hazard lights Gears were stuck. Couldn’t shift gears.

my car has 18600.0 miles on it the problem is i started getting a " brakes under powered find a safe place to park" after doing some research, i have been advised to replace the vacuum pump and power booster at cost of aprox. 4 thousand dollars the car is not safe to drive i am disabled so this creates a hard ship for me. this is a major brake component why does it need to be replaced with only 18600.0 miles on it this is my only from of transportation and yes the mileage is correct

While accelerating onto highways, my Toyota Highlander suddenly misfires, causing rough engine and a natural response to decelerate instead of continuing to accelerate. The ignition coil was blamed, I replace and then a week later it happens again while trying to accelerate on the highway. Another replacement and then it happens again a third time. There was a known issue under Toyota’s TSB 0148-19, where engine computers were reprogrammed and all coils replaced. My vehicle model year and engine model but doesn’t show this TSB. I am aware TSBs are not recalls, but the sudden repeat engine misfires, all in a year, while accelerating to highway speeds, is a concern.

In city driving, vehicle began exhibiting slightly delayed shifting from 1-2 and 2-3. Downshifts from 3-2 seemed slightly rough. Approximately 5 minutes later when accelerating from a stop on an uphill grade, the shift from 2-3 was delayed (2nd gear disengaged, engine speed increase ~1000RPM, then shifted to 3 abruptly). At next stop, lower gears where not available. Vehicle seemed be in 4th(?) gear when accelerating from a stop. Very little power available. Had to engage hazard flashers and other vehicles navigated around our vehicle. Managed to limp car ~ 1 mile to home. Approaching driveway, Master Warning Light, Check Engine Light and 4WD Warnign light all illuminated. This issue created a loss of power that impaired the drivers ability to maintain a safe speed relevative to traffic. Had this issue occurred during high-speed operation, the vehicle may have been disabled in a high-risk area. Transmission appears to be unreliable.

Bought it used from Lexus Fremont with 46, 600 miles on March 2024 but after driving it for just a little bit over 200 miles, there is a leak underneath the engine and when I had it checked here in Salinas Toyota they found out that the leak is coming from the TIMING CHAIN COVER of which is a big job and I heard a lot from the owners of this Toyotas with the 2GR V6 Engine has this leaking problem.

Water pump has failed at approx 80,000 miles.

The contact owns a 2017 Toyota Highlander. The contact stated that while driving 50 MPH, the vehicle started jerking, the RPM decreased, and the vehicle started losing motive power. The message "Reduced Engine Power" was displayed. The contact stated that she came to a complete stop at a traffic light. The contact stated that while attempting to drive from a complete top, the vehicle stalled. The contact was able to restart the vehicle; however, the vehicle jerked increasingly while driving. The contact veered to the side of the road, where she remained. The contact stated that the failure had been occurring for months. The vehicle was previously taken to the dealer, where it was diagnosed and determined that the low-pressure fuel pump had failed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in the recall. The failure mileage was approximately 125,000.

Hi- i have always upkeep the maintenance on my vehicle and take pride taking care of it . But now out of nowhere my vehicle throttle was loose the mechanics can’t explain why and now the transmission is not working i have explained to them them driving the car does seem to stop them feels like it wasn’t to accelerate while driving. I don’t know if anyone else have reported this issue but it doesn’t make sense that for a vehicle le that’s been greatly taken care of the transmission is went out .

I just bought this car and I noticed when the car is sitting and idling it has a strong smell of raw gas in the passenger compartment. I took it to the fire department and they smelled it as soon as they opened the door. They also said this is not safe and I shouldn't be smelling a strong odor of gas in the passenger compartment.

2017 Toyota Highlander experienced delayed and rough shifting in 3rd gear. Safety of acceleration is affected, especially merging onto highways. Diagnosed with bad transmission on 12/26/2023 by Toyota service. There was no warning lamps or messages prior to failure. Unknown cause, car is regularly serviced per manufacturer recommendations by Toyota. Part on backorder for approximately 3 months.

I HAVE AN ISSUE WHEN MY AIRBAG LIGHT KEEP ON GOING IN AND OUT. I DID GET A LETTER FROM TOYOTA THAT SOME AIRBAGS IS RECALLED BUT WHEN I TOOK MY CAR TO THE DEALERSHIP THEY SAID THAT MY CAR IS NOT INCLUDED ON THE RECALL AND THEY WONT TROUBLESHOOT IT WITHOUT HAVING TO PAY. NEED THIS LOOK AT THAT CAN CAUSE FATAL TO THERE CUSTOMERS.

While braked at a red light, my vehicle completely turned off. The engine would not restart, and all electrical panel light indicators did not come back on. I could not even turn on my hazards. The whole car was dead. After about a minute, I was able to restart the vehicle, but it took 5 attempts. I changed my battery two months ago, and just had my car checked by a mechanic and nothing was found to be the problem. No warning lamps or other messages were displayed. About 6 months ago, my car did something similar to this and stalled on the freeway in bumper to bumper traffic. However, this time the electrical panel light indicators came back on. No warning messages displayed. The car restarted after only one try. This is really dangerous to have a vehicle loose all power and completely die out!

I had an accident on 1/14/24 and the airbags did not deploy. When we bought the vehicle from I-5 Toyota it had been in a previous accident and was repaired. I have a picture from the dash stating “ SRS air bag system malfunction” on the day of incident. The vehicle is being picked up by insurance 1/18/24 to be inspected. There were no warnings prior to the accident.

The contact owns a 2017 Toyota Highlander. The contact stated that upon entering the vehicle and attempting to buckle the seat belt, the contact became aware that the seat belt was no longer attached. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the anchor point bolts were severely corroded. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 75,000.

There is a toyota service bulletin for known transmission issues with this vehicle. I had noticed that my gears weren't shifting properly. The dealer checked vehicle and said transmission was bad, and that toyota would replace it, for free. However, the part would take one month to arrive. This all occurred on 1/9/2024. I was told by the dealer that Toyota would not cover a rental car while the part was on order, but only for the repair itself. The dealer told me the Toyota recommendation was to not drive the vehicle -- but other customers had done so until they received their parts for repair. I picked up my vehicle after work at approximately 7:15pm. While driving, the vehicle completely shutdown on me in a major highway miles from downtown Philadelphia, in a flooding rainstorm that produced nearly 4 inches of rain. If Toyota knows there is a problem with this vehicle and its transmission, then why is there no recall? And if I'm being told the I should not drive the vehicle, then why isn't it mandated or required for them to provide me a rental - especially since this is the fault of Toyota?

I had my battery replaced about 3 days ago at the Toyota dealership . Yesterday, I was stopped at a red light and when I attempted to drive, the vehicle stalled. “Braking power low” message on the dashboard and the car would not restart. I was able to jump start it after about 30 minutes. I got towed to a local repair shop who could not identify or duplicate the issue. I had no warning indicators other than failing to start the morning of getting the battery replaced 3 days ago.

This 2017 Highlander Blizzard Pearl White paint is defective on the drivers side door. Paint started to bubble in 2021 then peeled off with rust stains underneath due to water damage. It appears that there is no sealant on the door for the paint to adhere so it continues to peel and rust. A defective paint job on this vehicle when manufactured. Please have Toyota take responsibility for their irresponsible paint job on this door. The vehicle has never been in an accident or hit with anything on the drivers side of the door. They need to correct their incomplete and incompetent painting. There seems to be no sealant underneath for the paint to adhere to. Please address this error.

The contact owns a 2017 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. As a result of the failure, the contact was unable to maneuver or control the vehicle before coming to a complete stop in the middle of the roadway. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure and advised the contact that a Toyota technician needed to diagnose the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 66,000.

Highlander shift issue 11/14/2023 On 11/14/2023, our 2017 Toyota Highlander, vin# [XXX] , upon driving the transmission decided on its own to disengage. Our Highlander stopped propelling itself in either direction. We had to manually push our vehicle into a parking spot and await the tow truck. Our Highlander is in mint condition with 71,400 miles on it. This was scary because the vehicle would shift on the shifter, but for some reason the transmission would not engage. The engine worked perfectly fine. We had the Highlander towed to the nearest Toyota dealer who pushed the vehicle into their garage and placed on a lift. The Highlander had no idiot lights on, no cable issues, fluid was fine per the Toyota Technician. The Toyota Tech placed the vehicle on their main computer and there were no error codes. The Tech reset the computer on the vehicle with a Toyota Master computer, and the vehicle started to work as normal. I consider this a huge issue and I thank God that my wife was not on the interstate highway when this happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is the SECOND incident with this vehicle in the past 4 months. When going to start my vehicle, it would not start. It gave me this error message: Braking power low, Stop in a Safe Place, See owners manual. There is NOTHING about this in the owners manual. The first time I thought it was battery related and after 3 different chargers on my vehicle, it finally started. Tonight I proceeded to push the button without the foot pedal and the radio came on, so it is definitely not the battery. I've tried several times to start and to no avail. Problem has not been reproduced as i cannot drive my vehicle at this time. No inspection as of yet. No warnings or symptoms prior to failure. Research shows it may have to do with a fuel pump pressure issue. I have paperwork on this issue under a customer support program 23TE01. Hoping this can become a recall and i can get this fixed .

About two weeks prior to the transmission failing, I started hearing a high-pitched whining coming from the transmission, difficulty shifting, and lurching forward when engaging the gear. On the evening of October 4th, my wife was driving at 65 mph on a busy freeway in Atlanta when the vehicle lost acceleration. She was nearly hit while stopped on the freeway. Fortunately, kind motorists got out of their cars and pushed her to the side of the road. The car was towed to a Toyota service shop, and we were advised they could not do the repairs. The mechanic stated it was a known internal Toyota issue. I did some research online and found hundreds of posts from Highlander owners of 2017-18 vehicles complaining about issues with the transmission failing. I found Toyota Customer Support Bulletin POL [XXX] dated 4/18/2019, REPAIR COVERAGE FOR UA80 TRANSMISSION ON CERTAIN 2017-2018 MY SIENNA AND CERTAIN 2017-2018 MY HIGHLANDER VEHICLES. The mechanic said the failure code with a failed transaxle and all the symptoms my vehicle experienced were consistent with the bulletin. My time period for the bulletin was for cars produced from November 2016 to December 2017. My vehicle’s manufacturing date was 12/8/2016. Toyota claims my vehicle although produced during this time was not impacted. It is my belief that Toyota was aware of multiple failures on UA80 transmissions on vehicles produced from 2016 to 2020 and deliberately identified a smaller number to avoid a recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Toyota issued a Customer Support Bulletin #POL 19-04 on 4/18/19 for vehicle transmission failure on the 2017 and 2018 Highlander and Sienna cars due to faulty assembly. Dealerships were issued the bulletin 5 years ago but customers were never alerted. Toyota has refused to honor the repairs claiming my VIN did not come up for affected car even though bulletin list the model that includes my car. The bulletin further states that after 60k miles the coverage continues for up to 10 years from date of purchase. Toyota knows there is an issue but they failed to alert customers despite sending the bulletin to dealers. Dealerships never alerted customers who brought in their cars for routine service. Thousands of customers are reporting failed transmissions. Toyota is not able or willing to provide information on how they identified which VINs were impacted. The mechanic pulled a code which is exactly what is being seen on the failed transmissions in the same vehicles and cannot understand why Toyota will not cover the cost of the repair for a known defective product. The replacement cost quoted by Toyota is in excess of 11k. The car failed on a busy freeway in Atlanta while traveling at high speed. Motorists exited their cars and pushed the vehicle to the side of the road. My spouse could have been harmed or worse killed.

Driving on the highway vehicle suddenly drop speed. I was able to exit but not proceed forward once exiting. The vehicle was towed and diagnosed with need for new transmission. There was a customer support program bulletin POL 19-04 noting similar problems. However, Toyota is stating this 2017 is not associated with the program. The whine noise and reduced power are all listed with this program. The vehicle sudden reduce power may have resulted in a major accident on busy Atlanta highways. A known transmission issue that Toyota is not willing to support customer in resolving is unbelievable. I was basically told because the vehicle was not serviced at a Toyota dealership regularly, they cannot support.

I am writing in reference to a new Toyota Highlander that I purchased in December of 2016. The reason I chose Toyota over a Ford or GM SUV was Toyota’s long history of producing reliable vehicles. I researched and relied on Consumer Reports which gave the Highlander and Honda Pilot the highest rating for customer satisfaction and reliability. About two weeks ago I started hearing a high-pitched whining coming from the transmission, difficulty shifting, and lurching forward when engaging the gear. Last Wednesday my wife was driving on a busy freeway in Atlanta when the vehicle lost acceleration. She was nearly hit while stopped on the freeway. Fortunately, kind motorists got out of their cars and pushed her to the side of the road. The car was towed to a Toyota service shop, and we were advised they could not do the repairs. It was a known internal Toyota issue. I did some research online and found hundreds of posts from Highlander owners of 2017-18 vehicles complaining about issues with the transmission failing. I found Toyota Customer Support Bulletin ,[XXXXXXXX] REPAIR COVERAGE FOR UA80 TRANSMISSION ON CERTAIN 2017-2018 MY SIENNA AND CERTAIN 2017-2018 MY HIGHLANDER VEHICLES. We called Toyota support on 10/9/23 and spoke with a customer service representative named Amber who then transferred us to Vena. They advised based on the VIN number our vehicle was not covered. Vena advised that since all our service was not at a Toyota dealership, they could not honor the repairs. The bulletin stated “after the Primary Coverage, the Secondary Coverage is applicable for 10 years from the vehicles date of first use, regardless of mileage”. The cost of this repair is over $6,000. The bulletin list Highlander 2WD and 4WD SUVs. The representative could not explain how the VIN number exclusions are determined and applied to our SUV. My father-in-law retired from the GM Assembly Plant and as I understand parts are shipped from multiple locations to the assembly pla INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brake system malfunctioned and failed. Our safety was put at risk with no braking ability. The car was inspected and serviced by Toyota. One light showed braking power low on one occasion While driving car listed above, on five different occasions the brake pedal went to the floor with out stopping the vehicle. Our safety was put at risk on each occasion.

While driving all of these lights started to flash.

I’m not sure why this recall does not show up for my car & we’ve never been notified by Toyota. I have a video of the noise my makes when it’s off on the driveway…I can provide an alternate way as your online system does not allow video. Thank you.

On Aug 28 2023 I drove my car to Cumberland’s for a coffee (.9miles/3m away) on my way back at a stop sign, before turning left onto 129, my car shut off. I pushed the engine button, it restarted & I made it back to my house. Since owning this car this same situation has happened randomly several times, brought it to the dealers attention, not happening at the time, cannot be replicated, nothing was done. I remember being on a hill on 129 at a red light & the car shutting off loading control thinking I was going to roll into the car behind me I pulled the e rake since this was a repeated issue, the car started when I pushed the ignition, another time this happened at a red light not on a hill as well as the highway off ramp in stopped traffic. We eventually replaced the battery clearly that’s not the issue since it has continued to happen. Sometimes my radio will randomly shut off, sometimes it reboots & i get nervous & prepared for my car to stall or shut off which creates a distraction driving. I may have a video of one of these times that I took to show my husband. I do have a video of the radio shutting off that I can provide an alternate way as your system does not except video files.

My car would randomly shut off at red lights, one time I was on a hill & thought I was going to roll back into the car in front of me. After restarting it would turn on. The radio would randomly shut off. We eventually replaced the battery. On a Fri.(Dec 17th) my car would not start, so my Husband drove the kids & I to school, upon my return the car started. He told me the wheel locks & I need to move it. Then on Mon. (Dec 20th) driving my daughter to preschool school…I have video from home camera showing your system will not let me attach a video) …my car stalling as I reversed out of the driveway. I loose all control, then you hear that I pulled the emergency break & stop just before two cars pass by. I then restart the car, it goes, I drive 3 houses down I pressed the break to make a left turn onto a side street, my car accelerated & smashed into a telephone pole on the drivers side. You can hear the crash on my home camera. The impact was so hard, it bent my a frame, my airbags did not deploy, my drivers side door would not open. I shifted the pole & cracked the frozen dirt ground around it as seen in the pics. I can provide a copy of the body work repairs. We paid our $1k deductible. The car jpeg image icon does is not show like the other pics attached, so I attached a screen shot as well. We have other pictures & video’s of damage to provide upon request

The contact owns a 2017 Toyota Highlander. The contact stated while his wife was driving inside the parking lot of a gas station, the steering wheel seized and then the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact stated that a bystander assisted with jumpstarting the vehicle. The contact drove the vehicle to a nearby Walmart and was informed that the battery needed to be replaced. The contact purchased and replaced the battery. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed. The manufacturer had not been informed of the failure. The failure mileage was approximately 106,000.

Car started to not start after getting fuel. Come to find out the purge valve was remaining stuck open. Dealer told me that this was concerning as it was allowing vapor to gather in my engine. Vehicle was confirmed by two different Toyota dealerships to have faulty purge valve. The purge valve would cause all the warning lights to come on in the Highlander, telling you your AWD system was bad to other warning lights. In doing research this seems to be a problem in various years of Toyota Highlanders. Concerning that something related to controlling fuel vapor could be this common and leading to a build up that could cause something more serious to happen.

Car won’t start after getting gas. Check engine like comes off and on. Rough stopping and getting up to speed. When issue with getting to speed on highway put us in dangers way. Not being able to start vehicle multiple times for long period concerning and frightening for family.

When stopped at a stop light and using the auto off feature the Highlander stalls. The automatic shutoff repeatedly keeps draining the battery unless I manually turn the automatic shutoff feature off so it does not shut off when the vehicle is stopped. This has continued to happen over the last year and a half.

Several times on the highway when getting up to speeds around 70mph the transmission would rev but not accelerate or maintain speed - usually slowing to around 40-50mph or slower depending on the hill grade. The check engine light came on, initially was told it was probably a fluke. The mechanic couldn’t get it to do the same thing for him. Brought it back again when the issue persisted. He suspected the transmission was slipping, referred me to the dealer. The light was off by then, the dealer said they couldn’t diagnose with no light so we needed to wait until it came on. It finally came on while driving on I71 but the car completely lost all power and I was stranded on the side of the highway and had to be towed to the dealer. I did a quick google search and saw a class action suit for this vehicle and year in which the plaintiffs complained of the same issues. Toyota opened an extended warranty on vehicles with this transmission. I called Toyota to see if my VIN was included and they confirmed it is. The person I spoke with (“Cannon”) assigned case # 20612000768. Per the dealer, my vehicle only met half of the criteria to be included under the program. We were stuck with a $6,149 bill to replace the transmission. The dealer won’t even guarantee it for 30 days because it’s a used Toyota transmission, which to me speaks volumes.

I was driving to work when my car didn't want to accelerate and then stalled. I had it towed to Toyota dealership in battle creek mi. They called me today and said my low pressure fuel pump needed to be replaced. I checked online and saw Toyota had done a recall in 2020 for this part on the 2017-2019 Highlander and I have the 2017 Highlander. When I had the vin # checked it does not show my car as one to be recalled. My question is why not? when it shows this is a part that people are having problems with . I thankfully was not pulling out in traffic when it went out!

Braking power low message on the dashboard and the car won’t start

Car refused to start. Multiple cranking that had to be stopped by turning car off. Car was not receiving fuel. Waited one day and tried again. Car started on third time but ran very rough, with smoke and odor until it evened out. Drove with initial engine hesitation episodes to dealer. Asked for fuel pump replacement under Customer Support Program but dealer refuses because they cannot duplicate the problem. I am afraid to drive this car because I feel it’s unsafe. I am afraid the car will stall while driving causing an accident. I transport by grandchildren daily so a safe car is imperative. Called Toyota twice to resolve this but if the dealer doesn’t experience the same issue they will not replace my fuel pump even though this is a known issue. My car is not on the recall list yet. Looking back I have had hesitation issues upon acceleration for years. I feel the pump is to blame and should be replaced.

Within 6 months of purchasing this car used at a Toyota dealership, the check engine, exclamation light, and "Go to dealership/check AWD" lights came on. I took it to the dealership who told me it would cost $250 just to check the lights. I took it to a car parts store who said "it's throwing a bunch of old codes". The dealership also suggested during oil change about $800 worth of work needing to be done and said my warranty I purchased would not cover it so I left. I had the fuel system flush done somewhere else.The lights went off for about a week and then came back on. About a month later.... While driving down the highway at a speed of approximately 60 mph, the rpm's and speedometer went haywire - jiggling and then decreased (and a weird sound like the car revving) even though foot was on gas, the car rapidly lost power and had to pull over on side of highway at night - this is of course very unsafe. Had to pull over and turn off car. Would not start right away but did after a few minutes. Took to mechanic - they could not find anything wrong. Could not reproduce. A few days later, after getting gas, car would not start. Had to wait an hour and then it did. Took back to mechanic, discovered water on spark plugs so had spark plugs replaced. Four days later, all the warning lights back on and car running roughly (like maybe lightly missing?). Component or system failure cause still unknown and yes it is available for inspection. Very frustrated and frankly a bit terrified to drive this very expensive vehicle.

The low beams began to get dim after ~60K miles until it began to be difficult to see the right shoulder of the road. After a number of visits, the Toyota dealer said there was some kind of cloudiness on the internal surfaces of the low beam and that the only solution was to replace both headlight assemblies. By then I had also failed state inspection (because of the lights.) I paid the ~$1400 for the replacements and the lights work now. BUT, I can see inside the sealed low beam portion a few areas with a bit of cloudiness. The dealer said they could not explain and Toyota Engagement (the only way to contact the company), after I sent a long written explanation said, "contact an authorized Toyota service center. So...this is resolved but the car was not safe for a while and I have had to pay to fix a safety issue that I had nothing to do with (vehicle has mainly been garaged and not driven offroad etc).

My fuel pump has started going out causing my engine to slightly knock and my fuel gauge and range to read improperly

The contact owns a 2017 Toyota Highlander. The contact stated that upon purchasing the vehicle, there was an abnormal clicking sound coming from the front passenger’s side tire. There was no warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the wheel bearings needed to be replaced. The vehicle was then taken to the dealer where it was purchased, Norm Reeves Honda Superstore Huntington Beach (19131 Beach Blvd, Huntington Beach, CA 92648), and the contact was informed that no fault was found with the vehicle. The contact stated that the vehicle stalled while attempting to make a U-turn with an unknown message on the instrument panel. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline). The vehicle was taken back to the dealer where it was purchased; however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 67,500.

Transmission lost power while driving and began to slip. Had to pull over immediately. Check engine light illuminated. Happened again several more times before I was able to take to dealer. Dealer was able to reproduce and diagnosed as transmission failure requiring replacement for $10k. Due to the low miles and age (6 years, 3 months) I requested that Toyota help cover costs which they declined to do. This is a dangerous situation and I believe Toyota should have fixed as goodwill.

The contact owns a 2017 Toyota Highlander. The contact stated that after starting the vehicle, the Brake Power Low message was illuminated. The contact became aware of NHTSA Campaign Number: 18V211000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The vehicle had not yet been taken to an independent mechanic or local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 39,460.

The contact owns a 2017 Toyota Highlander. The contact stated that while driving approximately 50 MPH, the check engine warning light illuminated before the vehicle suddenly lost motive power and stalled. The vehicle failed to restart. The vehicle was towed to a local mechanic who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 101,000. The contact stated that they repaired the vehicle themselves and no longer wishes to continue with this complaint.

Transmission problem in our 2017 Toyota Highlander started at 104k miles. unfortunately for us out of warranty and lucky for dealer and manufacture who shifted the cost to consumer outside warranty. We experienced delayed and sudden shifting, slow at accelerating. One day the engine kept revving but car was not moving. Also reverse gear stopped working. We brought the car to local dealer, who gave us every excuse in the world that it was our driving habit, we take it off roading etc etc. The truth I am a very careful driver which I am sure the dealer laughed at me for saying that. Never took the car off roading, or on monthly long trips. All services were completed by the dealer. The quoted us a cost of $9500 plus tax plus $250 diagnosing fee. Also reported the issue to Toyota consumer line, got the same answer car is outside warranty and no cost sharing as no official recall has been issued. Upon doing some research, we came across similar issues reported by same model. The sad part is local dealership was fully aware of similar issue, yet they failed to warn customers or suggest necessary repairs while the car had full warranty. A tech at dealer even said, they are not going to suggest it as in that case the repair would have to be done at dealers expense. How, is this ethically right to leave the consumer in dark, at risk on the road and blame the problem on bad driving habit? This is perfect case of bad dealership and a company hiding their problem. Wait till actually someone dies to issue a recall?

On March 9, 2022, the transmission in my 2017 Toyota Highlander completely failed while I was driving on a busy road during rush-hour traffic. I was approaching a stop light and was braking when the vehicle lunged forward and then stopped moving. I pressed the accelerator to move up to the stop light but the vehicle would not move, even though it was in Drive gear. I changed the gear to Park and then back to Drive and the vehicle still would not move. The engine was revving and the RPMs were increasing but the vehicle would not move while in Drive gear. I also tried to reverse but the vehicle still would not move. I had to exit the vehicle and ask for assistance from other motorists to physically push my vehicle off the road into a parking lot so as not to continue blocking the busy road. I called for a tow truck which towed my vehicle to Scott Clark Toyota City dealership in Matthews, North Carolina. They inspected the vehicle and the next day let me know that transmission had completely failed. They added that they had never experienced this and it was especially unusual on such a new vehicle. The vehicle was only 5 years old and only had 45,000 miles with no prior issue or warning. We bought the vehicle new in 2017 and it has been serviced regularly by a Toyota dealership. Thankfully, the vehicle was still under factory warranty and the transmission was replaced at no cost to me.

This is the second major failure I have experienced with my 2017 Toyota Highlander. I have already filed a complaint about the transmission failure earlier this year. On November 14, 2022, I noticed a knocking sound coming from the engine. My husband was able to ascertain that the noise was coming from the water pump and that the water pump gasket had failed. He checked the coolant fluid and all coolant fluid had leaked out, both the reserve tank and radiator had NO coolant fluid remaining. If I had continued to drive the vehicle, it would have overheated and possibly caused more damage. Thanks to the cooler temperatures we have in November, I did not experience the engine overheating. There were no warning lights or any other indicator that something major was wrong with the vehicle. We called our Toyota dealership and were told that the vehicle which now has 50,100 miles, is out of warranty and we would be responsible for the repair. The normal life of a water pump is over 100,000 miles and with this complete failure of this major system, I do not trust the safety of this vehicle with this being the second major system to completely fail in this vehicle.

Car shut down multiple times while driving. Car lost steering and all power then somehow came back to life without me touching anything. It’s as if the car decides to shut down when All Wheel Drive kicks in. First the entertainment system shuts down and then the entire car shuts down.

My vehicle lost power while driving on the interstate. I pulled over and smoke started coming from under the hood. Flames then started approximate 10-20 seconds later. Flames consumed the vehicle for a total loss. My insurance company declared the vehicle a total loss. Toyota stated they are investigating the issue. The police and fire department were present. The loss of power happened with no warning. There was a brief flash of the check engine light followed by a low power mode warning. I had just pulled over off of the interstate. This happened within 30 seconds of the vehicle catching on fire.

"Clicking" sound in steering wheel when barely turning wheel. Can also feel the "click" in the steering wheel. Was told it is a driving shaft problem - that this has been an ongoing problem with Toyota's, yet there has not been a recall. This needs to be looked into and the appropriate recall needs to be made to correct the faulty drive shafts.

There is a splotchy glare that appears on my windshield that makes it EXTREMELY difficult to see out the windshield in the rain. It is not fog, I have cleaned the inside and outside of the windshield, changed the wiper blades, tried the heated windshield feature, defrost, and seriously done everything and it does not go away unless direct sunlight is on it. Forget driving in the rain at night, I was unable to see the lines in the road and it's worse when headlights are facing your direction. I ran off the road and had to park my car until the rain passed. This is absolutely dangerous. The guys at the dealership were stumped as well. It happened to be raining as I was leaving after service and I showed him and he had no idea. It is across my entire windshield. Sometimes it depends on how light is shining on it. This needs to be a recall before someone is seriously hurt.

While driving in the rain, the visibility through my windshield is reduced significantly which has caused me to have to pull over due to not being able to see other cars or lines on the roadway and gets worse if lights are shining toward me while it's raining. It almost looks like a waxy coating over the entire windshield. I took it to the dealer and they didn't know what it could be. Windshield is clean, wipers have been changed, and nothing has been applied to the car. Even passengers in the 2nd row pointed out how difficult it was to see out. This happens in all types of rain heavy or light and is not visible in dry conditions. I thought I was the only one with this problem until I was reading through the other 149 reports for a different issue and realized others are having the same issue. I hope that with multiple reports we can get the issue resolved. I am afraid to drive in the rain and do not wish to risk my safety. This isn't normal.

My Highlander was off and parked in my driveway. I was inside my home and I heard what sounded like a car alarm that was cutting out. I went outside to find out it was my car. However, it wasn't the alarm. It's a completely different pitch/tone that the car horn or the panic button. I proceeded to unlock the car, turned the car on and off a couple times, honked the horn, opened and closed the hood, etc and whatever sound was going off continued to go off even while the car was on. Whatever it was sounded like it had a short in it. Even my neighbors came out of their home. The sound eventually stopped and I went inside. 20 minutes later the sound started again. After it stopped, it happened again, for a short period. It was on a Saturday after dealerships were closed. The next day it happened again in the evening. It stopped right as I got outside. It's a nusiance to myself and my neighbors, it's loud, it's embarrassing, and the fact it continues to sound when my car is on concerns me because if it starts sounding while I'm in traffic or on the highway, it could cause major safety issues. No lights on the dash, battery tested good, literally no explanation.

I own a 2017 Toyota Highlander, XLE. Last year my vehicle stalled 2 times. Luckily, I was in a position to put the car in park and restart. About 6 weeks ago, it stalled again. This time I was approaching a left turn lane, slowed down for a millisecond then accelerated and tried to make a left turn. At that moment, the vehicle stalled. I was almost in a nasty accident. I was in the middle of the intersection with a car approaching and a car behind me thinking I was making that left turn through the intersection. The 1st time it happened, I thought it might be bad gas. The 2nd time I rationalized it might be bad gas or just a fluke. The 3rd time, after almost being involved in a nasty accident, I did some research into this matter. As it turns out that as of the end of 2020 more than 6,000,000 Toyotas and Lexus’ have been recalled worldwide, 3,340,000 in the United States, including 2017-2020 Highlanders for fuel pump problems. As I understand it, it was a problem with fuel pumps with low pressure and my vehicle is experiencing the same characteristics of those recalled Toyota Highlanders. I believe it to be a very dangerous situation. I was informed that my VIN number was not included in the recall. I had a diagnostic assessment performed at Sport City Toyota in Dallas, TX., to determine the problem. They also drove it around for a couple of days to try and duplicate the problem. Of course, any reasonable person would know the chances of duplicating a problem that has happened 3 times in 60,000 mile is highly unlikely. Neither the diagnostic test nor the test drives revealed anything wrong with my vehicle. At that point Toyota told me there nothing further they could do for me. What I have experienced is legitimate issue as Toyota has a very well documented fuel pump problems. So now I’m driving what I consider to be an unsafe car. The Texas “Lemmon Law” is no help to me as I have over 63,000 miles on the vehicle.

I have a 2017 Highlander, there have been several occasions the latest being 5/21/2022 that when trying to start I get "Braking Power Low" Stop in Safe Place and SUV does not start, after several attempts it starts. I called the Toyota dealership where I purchased SUV, asked if they knew about this issue and was informed, they have no knowledge and never heard of this issue, I looked online and found there have been some complaints. For now, my SUV starts after several attempts, but I am concerned that in the future it may not start and am not sure what to do. Are there or will there be any recalls on this issue? I'm sure the dealership (Toyota) will be more than happy to have me pay to fix this problem when it comes to that, but I feel this Toyota issue.

Car is very slow to start and has a faulty fuel pump.

Vehicle displays “Low braking power” although breaking was fine just earlier in the day and no known issues. Vehicle refuses to start even though it was operating normally just a few minutes ago.

Tire size 245/60R13 105N. Two weeks ago Tire Pressure Monitoring System light went on. Last week I brought it to Toyota dealer to have it patched. On 3/27/22, tire exploded. This tire is a safety hazard

Unkown

When the vehicle was ~1.5 years old following its 10,000 mile maintenance, substantial thumping generated from the rear of the vehicle. Each time, the dealership attempted to resolve the problem finding issues with struts; however, it only went away in late March after having the vehicle in the shop for weeks at a time on 5 different occasions Nov 2018 - Mar 2019. I engaged Toyota HQ (800-331-4331) - filing report #1901092572 - requesting an exchange of the vehicle. This was denied and I was offered a 8 year warranty. *Due to COVID, I rarely drove this vehicle through 2020 and most of 2021, where to date, I have only ~34,000 miles on the vehicle. -On 21 Oct 2021, my wife was stopped at a gas station and attempted to start the vehicle. The vehicle would not start and the following lights came on without previous warning: 1)Braking Power Low, 2)Maintenance needed soon, & 3)Orange yellow triangle lit up with exclamation mark. My wife was stranded for 3 hours and the vehicle had to be towed. The dealership informed me that Toyota installed a generic battery into the vehicle (when being sold) that was only to have 4-5 years of life; however, my concern was that this vehicle had just completed maintenance and there was no warning of this upcoming issue. When repaired, I had to pay for the name brand (True Start) battery. -On 16 Jan 2022, after having driven the Highlander for 25 minutes, I started the engine while in a parking lot. While moving forward and the engine still going, the brakes and power steering went out. On the dashboard, the same lights that came on in Oct 2021, did so again. I had to let the vehicle coast (having no control) with my wife and child in the car through the parking lot. It came to a stop at the concrete parking curb stop at a store front. Toyota stated that since there was no check engine light that there was no code and they could not duplicate the problem. The vehicle was sent back to me with no resolution or explanation.

Front windshield cracked in 2 location due to stress. No impact of any kind. West Kendall Toyota in Kendall, Miami wants me to file Insurance and have repairs done by Safelite Autoglass. This is a Toyota Manufacturers problem. The new windshield should be OEM and needs quality front camera calibration. Kendall Toyota’s phone : 305 536 3255

2017 TOYOTA HIGHLANDER VIN: [XXX] I purchased my Highlander new in 2017 and I have had consistent electrical issues. The radio has consistently fluctuated between bass, treble, and off for no apparent reason. I have taken my vehicle to the dealer 4 times and still no change. I have replaced the battery 3 times although I only have 25,000 miles on 55,000mile tires, the tire treads are wearing quickly. I rarely go anywhere and when I do it is on smooth surfaced, well-maintained roads. All maintenance is completed at the dealership, including rotation and balancing. I really so annoyed and I see by the comments that I am not alone in these issues. I'm not even going to get into the plastic chrometek wheels. However, Toyota states there are no problems. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I purchased my Highlander new in 2017 and I have had consistent electrical issues. I the radio has consistently fluctuated between bass, treble, and off for no apparent reason. I have taken my vehicle to the dealer 4 times and still no change. I have replaced the battery 3 times although I only have 25,000 miles on 55,000mile tires, the tire treads are wearing quickly. I rarely go anywhere and when I do it is on smooth surfaced, well-maintained roads. All maintenance is completed at the dealership, including rotation and balancing. I really so annoyed and I see by the comments that I am not alone in these issues. I'm not even going to get into the plastic chrometek wheels. However, Toyota states there are no problems.

2017 TOYOTA HIGHLANDER. CONSUMER WRITES IN REGARDS TO DEFECTIVE SEATBELTS. THE CONSUMER STATED THE RIGHT REAR PASSENGER SIDE BUCKLE CUT THROUGH THE BELTED FABRIC. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS.

I was driving home and a warning brake light came on which said breaking power low stop in a safe place, BSM not available. Car won’t start again, ABS light, traction control light, all wheel drive system, engine brake light, antilock brake system. All of these alerts are on the dashboard.

The contact owns a 2017 Toyota Highlander. The contact stated that upon purchase of the vehicle, she discovered a vertical crack on the bottom driver’s side of the windshield. The contact stated that the crack obstructed her vision while driving. The vehicle was returned to the dealer and the windshield was replaced. A year later while driving 60 MPH, a small pebble struck the windshield which cause another vertical crack on the bottom driver side of the windshield. Upon further investigation, the contact discovered two additional cracks in the same area as the original crack. The dealer was notified of the failure but offered no assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 48,000

The vehicle simply would not start after I returned to my car from shopping. It had power but when I pressed the break and pushed ignition button multiple error messages came up that said "Charging system malfunction" then "Braking power low" then "SBS Airbag System Malfunction". The lights on the dash flickered, so i turned it off. When i turned it back on (before pressing the brake and pushing the ignition button to start) there was power, but the engine didn't turn over. My child and I were stranded at the grocery store waiting for the tow truck for over an hour, and then for a ride home. If this had happened while traveling further this would have put us in a real bind, and if it would happen while driving could be extremely unsafe. The car was towed to the Dealer (Russ Darrow in West Bend) who is claiming the battery needs to be replaced (i bought this vehicle 10 months ago- he said the cold cranking amps were at 520-540 at that time and were now at 297), he confirmed the alternator was healthy. As of now it looks like they will just be replacing the battery, so yes the vehicle system should be available for inspection upon request. My fear is that this could happen again after replacing the battery just like many other Toyotas that have had this exact same issue. There was no warning light that the battery was low. No indication of an upcoming maintenance issue. It happened abruptly.

The hands free calling feature has a serious echo when calling to the driver while on the road making it useless to use. It is California law states that calls made while driving must be hands free. This problem has existed since the car was purchased new. It forces the driver to handle incoming calls using a cell phone without the hands free while driving. My wife and I want Toyota to repair our car free of charge . My wife and I researched this problem on line and apparently this is a ongoing issue with Toyota’s 2019 and older. We want it fixed or we shall move forward with the lemon lemon law.

The contact owns a 2017 Toyota Highlander. The contact stated upon starting the vehicle, she heard abnormal clicking sounds. There was no warning light illuminated. The vehicle was taken to the dealer who diagnosed that the water pump had failed and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 45,000.

Left work on 10/4 to go to the bank, grab lunch, and the carwash. Went to the bank and grabbed lunch. Went to Mikes carwash to vaccuum out and wash my car. After vacuuming the car I went to start it and got nothing. A message of low braking power please pull to a safe location and check AWD system popped up. I sat there for over 30 mins trying to get the vehicle to start. It never started. It had to be towed to the Toyota dealership. The Toyota diagnostic revealed that I needed a new battery. Took $150 to figure that out, ok. Purchased a $200 battery and had it installed. Four days later went to get into the car and it would not start once again. Upon starting a whole bunch of lights flashed on the dash but the message that came up was low braking power, check AWD system. At this point the car would not start without a jump. I jumped the car using a jump pack. Drove the car to the shop (a different one this time) to have a diagnostic done. The diagnostic revealed no issue. At this point I have only had this vehicle 5 months and I am not impressed. As a matter of fact im thoroughly frustrated and disappointed. This vehicle has 44,200 miles on it but the amount of time, issues, effort, and funds I have had to contribute to this phantom problem is very disturbing. Like I literally get into the car and have to pray that it will start. And to get on here and see that this is a huge problem experienced by many others is even more frustrating to me.

The stop/start feature on the 2017 Highlander appeared to fail. In stop and go traffic, the vehicle stalled. And would not start. The vehicle started back up with a battery boost. This incident presented a danger to the person in this vehicle and other vehicles around it. The vehicle was brought to Toyota Service. They could not reproduce the issue. A fault was found in the battery, the battery was replaced. Approximately 11 days later. This vehicle came to a stop at a red light, stop/start feature engaged. The vehicle did not start back up, it stalled.

The contact owns a 2017 Toyota Highlander. The contact stated that the fuel pump failed. The contact stated that when the fuel tank was full, the vehicle failed to start-up. The vehicle was taken to a dealer however, the dealer had not performed a diagnostic test. The dealer cleaned the fuel injection system however, the repair did not correct the failure. The manufacturer informed the contact that the vehicle was not included in NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline). The vehicle was not repaired. The failure mileage was 75,000.

It being 4 time that the car shut off by itself while My wife driving in the middle of road and it won’t start the first time happer last year,second tine around April or may, third time yesterday 8/31/21,and today 9/01/21

The car jerks upon acceleration. It is so pronounced that it causes whiplash in driver and passenger

What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission failure & power steering control replacement. Yes available to inspect How was your safety or the safety of others put at risk? We were on a family trip with two young kids in the mountains and going very low speeds... maybe 10 miles per hour. Our car stopped working. In the middle of a rush hour in heat at the top of the mountain, we had to get from the far left lane to the far right to stop. While trying to get over, the car jerked, revved, and we almost got into accidents because I just couldn't get the car to go without delayed reactions and then jerked to a fast motion. VERY UNSAFE! At the same time, check engine light, ABD, and sensor lights flashed on. I got on the side to turn the car off and on again and tried to go a little at a snail pace speed and still the same thing happened. We had to get towed over 100 miles away to our home with young kids. When we got it looked at, the transmission company let me know we had to replace it and we had a unsalvageable transmission and we needed to purchase a new one. He also ,mentioned he was suspicious because he doesnt regularly get my type of car but coincidentally he has seen at least 3 with the same make model and even color in his shop in the last couple of months. The sensor lights were a completely separate problem that happened at the same exact time, very suspicious. Has the problem been reproduced or confirmed by a dealer or independent service center? yes on both issues Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? only transmission company and certified Toyota servicer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Both warning lights appeared after the first jerking and dangerous switching lanes event. once we got over, all lights came on

My 2017 Toyota Highlander just stop working all of sudden, I can’t start the engine at all it says in the dashboard boaster power low/ park in the side in safe place. I was trying to start the engine it since it’s 102 outside and I have my baby with me. I search it online and find out that toyota has recall for the same problem but only for 2018 Toyota Highlander. I can’t even drive my car to the dealer/mechanic since I can’t even start it all. Driving with this type of vehicle with same problem is really danger. The toyota should check inspect all their vehicle first for safely of everyone.

Factory installed running board traction points melting, sticking to shoes, trip/safety hazard as well as potential for burns

Paint delaminating, corrosion risk, could lead to failure of hinges if progressed.

Vehicle stalled while attempting to cross a 4 lane divided road (on or about 9/3/20). Engine sputtered and completely loss power. Vehicle was pushed out of busy traffic by a Sherriff's Officer to a side road. Vehicle was then towed to the dealership. Messages on screen displayed “check AWD system, check BMS system, pre-collision malfunction, EPS failure “. Battery was replaced and codes were cleared and rescanned reporting no problems. On 9/16/2020 vehicle again began sputtering shortly after starting engine and while driving on a busy road. I was able to drive into a nearby parking lot with reduced power. Engine completely stalled and the display panel showed the engine warning light and to see dealer. Vehicle was towed again to the dealership. Technician performed diagnostic health check on vehicle and found that the fuel pump was not sending any fuel to the engine (0 PSI). They tested and checked all wiring and connectors. Inspected wiring and grounds for the fuel pump and ECU. Technician isolated issue coming from fuel pump relay. They replaced relay and rechecked system, test drove vehicle with no further issues noted. On 6/11/2021 vehicle stalled again shortly after start-up while attempting to leave a shopping mall. Vehicle was again sputtering and losing power. I was able to park vehicle in same mall. Messages displayed on panel: “traction control turned off, check engine, reduced engine power, visit your dealer, check AWD system”. Engine then completely stalled. Called for tow service and waited for three hours but tow truck never arrived. Was able to restart engine and drove vehicle to dealer. Dealer replaced fuel pump and assembly after a week of testing. On 6/19/21 after paying dealer for the repairs the vehicle sputtered and stalled once again while attempting to leave the dealer’s parking lot. Same display messages seen as described above. Vehicle now in dealer’s garage awaiting further diagnosis.

The contact owns a 2017 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline). The vehicle was taken to the dealer for the recall repair. After the recall repair, the check engine warning light remained illuminated. The vehicle was taken back to the dealer and the fault code reader indicated that there was a failure with cylinder 3. The contact was informed that the engine needed to be taken apart to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 68,000.

When turning on the car the emergency hybrid system states to put in P and take foot off brake. Car will not stop. When in car wash on neutral car would not go into drive and rolled out and was able to find spot but couldn’t turn off and back on. Has occurred multiple times. Multiple Warning lights on dash light up when it occurs.

UNABLE TO PUT MY CAR IN DRIVE GEAR. STARTED MY SUV WANTED TO GET TO REVERSE. I TRY MAYBE 20 TIMES BEFORE I GOT TO IT. IT WAS HARD TO MOVE RIGHT AND DOWN. I WAS PARKED I MY DRIVEWAY WAS STEPPING ON MY BRAKES. HAPPEN 4 TIMES YESTERDAY. HAVE NOT DRIVEN TODAY.

FIVE DIFFERENT TIMES FAILURE TO START THE ENGINE AND BATTERY APPEARS DRAINED WITH APPROX. 30K MILES. EACH TIME THE VEHICLE WAS STATIONARY AND EITHER IN MY GARAGE OR PARKED. JUMPER CABLES USED TO START THE CAR DID THE JOB THE FIRST TWO TIMES, THEN A POWERFUL PORTABLE BATTERY JUMPER WAS NEEDED THE NEXT TWO TIMES AND THE BATTERY WAS REPLACED BY AAA - TOLD ME THE OE BATTERY FAILED (NOT UNDER WARRANTY, SO IT COST ME OUT OF POCKET. NOW, THE 5TH TIME I AM WAITING FOR AAA AGAIN. THEIR BATTERY IS STILL UNDER FREE REPLACEMENT WARRANTY. THIS IS VERY POOR PERFORMANCE FOR A (I BOUGHT NEW) CAR THAT HAS JUST OVER 35K MILES AND LESS THAN 39 MONTHS OLD. ALSO, SEEING ALL THE ELECTRICAL PROBLEMS AND A RECALL FOR THE 2020 SAME MODEL, LEADS ME TO BELIEVE TOYOTA IS NOT AS RELIABLE AS THEY ONCE WERE.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED PASSPORT TOYOTA (5001 AUTH WAY, CAMP SPRINGS, MD 20746, (301)899-6000) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY TRANSMISSION ALL OF A SUDDEN IS HARD SHIFTING AND WHINES. TRANSMISSION FLUID IS FULL OF METAL SHAVING AND DARK FLUID NOTICED. NO WARNING OF ANY KIND. NOW BEING TOLD IT NEEDS A NEW TRANSMISSION 6K MILES JUST PAST FACTORY WARRANTY. I HAVE READ THAT NUMEROUS PEOPLE HAVE THIS ISSUE BUT NO RECALL HAS BEEN ISSUED.

I WAS DRIVING THE VEHICLE WHEN A BELL SOUNDED AND ON THE DASH IT INDICATED THE CAR WAS OVER HEATING. I WAS GOING ABOUT 35 MPH THROUGH A TOWN. I HAD BEEN DRIVING THROUGH THE MOUNTAINS PRIOR TO THIS HAPPENING.

ON 3/8/21 I WAS DRIVING MY 2017 TOYOTA HIGHLAND APPROX. 13 MILES AWAY FROM MY HOME. I BEGAN TO SMELL SMOKE AS I WAS DRIVING AND THROUGH FURTHER INVESTIGATION I FOUND THE SMOKE TO BE COMING FROM THE CHARGING PORT AT THE BOTTOM OF THE MIDDLE ARM REST. THERE IS A FUNCTIONAL CAP ON THIS PORT TO KEEP DEBRIS FROM FALLING INTO IT. I DID NOT SEE ANY DEBRIS IN IT AT THE TIME OF THE INCIDENT. BUT WHILE CHECKING FOR THE SOURCE OF SMOKE I FELT HEAT COMING FROM THE PORT AND THEN IT MELTED TO THE FLOOR. ONCE THIS HAPPENED I PULLED OVER TURNED THE TRUCK OFF AND EXITED.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT STATED THAT UPON MAKING A COMPLETE STOP, THE VEHICLE SHUT-OFF AS HE DEPRESSED THE ACCELERATOR PEDAL, WITHOUT WARNING. THE VEHICLE FAILED TO RESTART. THE CONTACT HAD THE VEHICLE TOWED TO MOLLE TOYOTA (601 W 103RD ST, KANSAS CITY, MO 64114) WHERE THE TRANSMISSION WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED A CASE NUMBER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.*JB CONSUMER STATED VEHICLE DID RESTART HOWEVER IT WOULDN'T GO INTO ANY GEAR FORWARD OR RESERVE.*JB

WHILE DRIVING DOWN THE ROAD GOING ABOUT 60 MPH, MY SUNROOF EXPLODED. NO CARS IN FRONT OF ME. NOTHING HIT ME. JUST A LOAD EXPLOSION. I PULLED OVER AND SAW THAT MY SUNROOF EXPLODED. IT WAS BULGING UPWARD, WITH A BIG HOLE IN IT.

IN MOTION BUT AT SLOW SPEEDS (<40MPH) COMPLETE LOSS OF POWER. ALL SYSTEMS FAILED, INCLUDING ENGINE, STEERING AND BRAKES. ERROR CODE P0087 INDICATE FUEL PROBLEM. FUEL PUMP? HAPPENED TWICE, ABOUT 40K MILES APART. ONCE IN CONSTRUCTION ZONE ON INTERSTATE AND ONCE ON VERY ISOLATED RURAL ROAD. THERE'S A WHOLE LOT MORE I COULD REPORT BUT IT'S A VERY LONG STORY. SEE UPLOADED INFORMATION.

I WAS OUT FOR HEADING HOME & MY VEHICLE WOULD NOT START. I HAD THE BRAKE PEDAL PRESSED & PUSHED THE START ENGINE BUTTON. THE VEHICLE JUST MADE A RAPID CLICKING NOISE. THERE WAS A "BRAKING POWER LOW/ STOP IN A SAFE PLACE" LIGHT ON THE DASHBOARD. HAVING BEEN THROUGH THIS BEFORE AFTER HAVING THE VEHICLE FOR 8 WKS I WAITED & TRIED TO GET THE BRAKE PEDAL TO THE UP POSITION. TRIED STARTING AGAIN;RESULTS THE SAME. CALLED THE LOCAL DEALERSHIP,WAS TOLD TO TOW IT IN FOR A DIAGNOTSTIC. AGAIN, I TRIED THE BRAKE PEDAL/ START SEQUENCE: NO LUCK. THE DASH MESSAGE CENTER LIGHT REAPPEARED IMMEDIATELY OVER-LAPPED BY "DEPRESS BRAKE PEDAL AND PUSH ENGINE SWITCH TO START"(BRAKE WAS DEPRESSED). TRIED ONE MORE TIME TO START RESULTS THE SAME. THEN THE "CHARGING SYSTEM MALFUNCTION/ STOP IN A SAFE PLACE/ SEE OWNER'S MANUAL" LIGHT APPEARED IN THE DASH. FINALLY STARTED 3 HOURS LATER: I DROVE HOME. WENT TO LOCAL DEALER THEY SAID IT WAS THE BATTERY. WENT TO MY REGULAR DEALERSHIP. ENROUTE, THE MESSAGE CENTER ON THE DASH FLASHED BRIGHT RED WITHOUT WORDS(@ 40MPH). MY REGULAR DEALERSHIP TESTED MY BATTERY, IT WAS FINE. THEY RAN DIAGNOSTIC; THEY SAID THE RESULT WAS A BAD COMPUTER THAT NEEDED TO BE REPLACED. WAS GIVEN A LOANER VEHICLE. 2 WKS LATER THEY CALLED AND SAID AFTER MORE TESTING IT IS THE BATTERY, NOT THE COMPUTER.

PURCHASED THE HIGHLANDER AUGUST 2017. SEPTEMBER 2017 (8 WEEKS LATER) WE RETURNED HOME FROM AN 35 MILE TRIP AND PARKED. I HAD TO GO BACK OUT ABOUT 30 MINUTES LATER. WHEN I TRIED TO START THE VEHICLE I COULD NOT GET THE VEHICLE TO START. RECEIVED A "BRAKE POWER LOW, STOP IN A SAFE PLACE" LIGHT. IT TOOK MY HUSBAND 15 MINUTES TO GET THE BRAKE TO RELEASE AND BE ABLE TO MANUALLY PULL IT TO THE UP POSITION SO WE COULD TRY TO START IT. THE DEALERSHIP WAS UNABLE TO RECREATE THIS INCIDENT.

I HAD MY CAR BRAND NEW, WHEN I START DRIVING MY FRONT TIRES BRAKES SOMETIMES MAKE NOISES ALSO WHEN I TURN AROUND I HEARD MY FRONT TIRES MAKE NOISE, I ALWAYS DO OIL AND MAINTANCE SERVICE BY TOYOTA DEALERSHIP, I TOLD THEM ALL THE TIME THEY SAYED CHECKED EVERYTHINGS NORMAL, THEY ALWAYS SAYED, AND ENGINE CHECK LIGHTS WAS ON WHEN I WAS DRIVING AFTER ONLY 2 YRS, THEY SAYED I HAVE PAY FEE FOR SERVICE ENGINE HAD SOMETHING GOING ON, IT DID NOT COVER IT, ALSO NOW WHEN I AM DRIVING ON FREEWAY ABOUT 70-80 MILES I HEARD SOME WIERD NOISE ON MY CAR BOTTOM AREA, I DID DOUBLE CHECK DOWN, IT DOES NOT AND BREAK LEAKING, I AM NOT REALLY HAPPY WITH MY, NOW ONLY 4 YRS, STILL HAS MORE NOISES COME OUT, ALSO I TOLD THE DEALER , THEY SAYED EVERYTHINGS NORMAL,

I HAD THIS CAR 2017 BRAND NEW, AFTER 10000 MILE, I HEARD SOME NOISES FOR MY FRONT WHEELS, I DID MY OIL AND MAINTANCE SERVICE OFTEN BY TOYOTA DEALERSHIP,I TOLD THEM ALL THE TIME ABOUT BRAKES AND FRONT WHEEL MAKE SOME NOISES, THEY ALWAYS EVERYTHINGS LOOKS FINE, AFTER 2 YRS I HAD ENGINE CHECK LIGHTS ON, I WENT TO TOYOTA DEALERSHIP, AND THEY SAYED IT S NOT COVERED I HAVE PAY MY OWN MONEY FOR FIXED, THEY SAYED ENGINE MISFIRE ON CYLINDER, FOR NEW CAR ONLY DRIVING 2YRS, IT S HAPPENED FEB/05/2019, AFTER 6 MONTHS THEY FOUND FRONT PASSENGER OUTER CV BOOT LEAKING AND I HAVE TO PAY MY OWN PACKET TOO, AND NOW I HAVE AGAIN PROBLEM , WHEN I AM DRIVING ON FREEWAY ABOUT 70 MGH I HEARD SOME NOISE ON MY CAR BACK SEATS DOWN, WHEN I LOOKED UNDER MY CAR THERE IS NO CRACK OR LEAKING, LOOKS EVERYTHING GOOD, I DONT KNOW WHERE IS NOICES COMMING FROM MY UNDER CAR, I JUST WENT TO MAINTENCE TODAY AGAIN TOYOTA DEALERSHIP THEY SAYED EVERYTHINGS NORMAL, I DONT KNOW NOW WHAT SHOULD I DO, I AM NOT REALLY HAPPY WITH MY NEW CAR AND WITH TOYOTA

AUTO STOP/START MALFUNCTION. IT WILL STOP THE ENGINE WHILE TURNING, AND WON'T START THE ENGINE WHILE RELEASE BREAK. IT HAPPENED OCCASIONALLY AT THE BEGINNING, NOW SEEMS GETTING WORSE. THE MECHANICS COULDN'T FIGURED OUT THE PROBLEM. I SEE THERE IS A RECALL IN 2020 MODEL, BUT MY 2017 HIGHLANDER HAS SAME ISSUE.

THE TRANSMISSION FAILED WITHOUT ANY WARNING ON THE INTERSTATE HIGHWAY AT 33,000 MILES ON THE CAR PUTTING THE WHOLE FAMILY IN THE CAR AT RISK OF COLLISION. THERE WAS NO ACTION FROM TOYOTA EVEN AFTER KNOWING THAT THEIR TRANSMISSIONS HAVE ISSUES. THERE HAVE BEEN MANY CASES LIKE MINE WHERE THE TRANSMISSION FAILS WITHOUT WARNING.

ON HIGHWAY TRAFFIC CAME TO A COMPLETE STOP WE SAT WITH FOOT ON BRAKE MAYBE 2-3 MINUTES WHEN I RELEASED BRAKES CAR WOULD NOT GO FOR A SECOND THEN STARTED GOING, NO NOISES THAT I RECALL. 2ND TIME AFTER I TURN AND START TO SPEED UP IT FEELS LIKE ITS SLIPPING OR REALLY SLUGGISH, THIS HAS NOW HAPPENED A FEW TIMES, IT SEEMS TO BE WHEN I FIRST DRIVE THE CAR IN THE MORNING. HAVE NOT NOTICED IT AS MUCH AFTER IT WARMS UP AND I DRIVE FOR A WHILE. I HAVE 44,000 MILES CURRENTLY AND DID BUY IT NEW.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER.THE CONTACT STATED WHILE DRIVING 60 MPH,WHEN MULTIPLE WARNING LIGHTS BEGAN TO ILLUMINATE AND THE VEHICLE SEIZED.THE CONTACT WAS ABLE RESTART THE IGNITION AND DRIVE AWAY.THE VEHICLE WAS TAKEN TO LOCAL DEALER LIA TOYOTA OF ROCKLAND (618 NY-303, BLAUVELT, NY 10913:(845) 367-4219),WHERE IT WAS DIAGNOSED WITH NEEDING THE MAC SENSOR PLUG TO BE REPLACED.THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE.THE VEHICLE WAS TAKEN BACK TO LIA TOYOTA OF ROCKLAND AND WAS DIAGNOSED WITH NEEDING "UNKNOWN RECALL" TO BE COMPLETED. REPAIRS WERE COMPLETED.THE CONTACT STATED ON 2/27/2020, WHILE DRIVING 55 MPH,WHEN THE VEHICLE SEIZED.THE CONTACT ATTEMPTED TO GLIDE TO THE RIGHT SIDE OF THE ROAD WHEN ANOTHER VEHICLE REAR ENDED HIM.THE AIRBAGS DID NOT DEPLOY.THE CONTACT SUSTAINED INJURED ON HIS BACK COLUMN AND SEEK MEDICAL ATTENTION AT A NEAR HOSPITAL.A POLICE REPORT WAS FILED.THE VEHICLE WAS TAKEN RIVERA TOYOTA SERVICE & PARTS CENTER(255 KISCO AVE, MT KISCO, NY 10549:(866) 982-4310),WHERE IT WAS DIAGNOSED WITH NEEDING UNKNOWN SENSOR TO BE REPLACED.THE VEHICLE WAS REPAIRED.THE CONTACT STATED WHEN ATTEMPTING TO PARK ON THE SIDE OF THE ROAD BUT THE STEERING WHEEL SEIZED AND THE BRAKES FAILED TO STOP THE VEHICLE AND HE DROVE OVER A LARGE BRANCH,WHICH DETACHED THE REAR BUMPER.THE AIRBAGS DID NOT DEPLOY.THE CONTACT STATED HE DID NOT HAVE ANY INJURIES OR SEEK MEDICAL ATTENTION. NO POLICE REPORT WAS FILED.THE CONTACT WAS ABLE TO DRIVE TO HIS RESIDENCE. THE VEHICLE WAS TAKEN BACK RIVERA TOYOTA SERVICE & PARTS CENTER AND WAS INFORMED NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE),HOWEVER,THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER HAD MADE AWARE OF THE ISSUE.VIN TOOL CONFIRMS PARTS NOT AVAILABLE.THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. *RECALL RELATED.

MY CAR IS <4 YEARS OLD WITH 38,000 MILES AND WHILE DRIVING ON THE HIGHWAY I GOT A LIGHT THAT SAID LOW VOLTAGE TO ABS SYSTEM AND THEN EVERY LIGHT ON THE DASHBOARD WENT OFF. I PULLED OVER AND TURNED THE ENGINE OFF AND IT WOULDN'T RESTART. AFTER 30 MINUTES THE ENGINE RESTARTED WITH A SCREECHING SOUND FROM THE HOOD AND THEN TURNED IT OFF AGAIN. I TOOK THE CAR TO THE DEALER AND WAS TOLD THE ALTERNATOR MALFUNCTIONED

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER AUTONATION TOYOTA LOCATED AT 18700 STUDEBAKER RD, CERRITOS, CA 90703 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AT HIGHWAY SPEEDS OR ACCELERATING, A SLIGHT PAUSE OR LOSS OF POWER IS NOTICEABLE. IT SEEMS AS IF FUEL IS CUT OFF OR ENGINE DOES NOT HAVE MAXIMUM ENGINE POWER TO MAINTAIN SPEEDS FOR VERY SHORT PERIODS OF TIME.

VEHICLE WAS STATIONARY. I PRESSED THE BRAKE IN ORDER TO TURN ON THE VEHICLE SCREEN STARTED TO FLASH AND MAKING CLICKING NOISE. WARNING MESSAGES INCLUDE: CHECK AWD SYSTEM, LANE DEPARTURE ALERT MALFUNCTION VISIT YOUR DEALER AND BRAKING POWER LOW.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FRED ANDERSON TOYOTA OF CHARLESTON (2100 SAVANNAH HWY, CHARLESTON, SC 29414, (843) 203-9032) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE PRESSING ON BRAKE AND PUSHING POWER BUTTON TO TURN ON VEHICLE, A CLICKING NOISE SOUNDED AS IF THE BATTERY WAS MALFUNCTIONED. WHEN LOOKING AT THE SCREEN, IT ALERTED LOW BRAKING POWER. UNABLE TO TURN ON VEHICLE BECAUSE OF THIS. THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED.

BLUETOOTH DISCONNECTING

INTERMITTEN FUEL PUMP PROBLEM, CHECK ENGINE LIGHT APPEARS SUV STALLS AND WILL NOT START

ON 3 SEPARATE OCCASIONS AT 30,000, 40,000 AND 42,000 MILES WHEN DRIVING AT INTERSTATE HIGHWAY SPEEDS (AROUND 70 MPH) WITH CRUISE CONTROL ENGAGED, THE VEHICLE HAS SUDDENLY WITHOUT WARNING SWITCHED TO A LOW POWER LIMP HOME MODE RESULTING IN RAPID DECELERATION IN THE MIDST OF HIGH SPEED HIGHWAY TRAFFIC. I BELIEVE THIS IS A VERY DANGEROUS SITUATION. MULTIPLE WARNINGS APPEARED ON THE DASH INCLUDING LOW POWER MODE, CHECK AWD SYSTEM, AND SEE YOUR DEALER. SHUTTING OFF THE VEHICLE AND RESTARTING IT ALLOWED THE VEHICLE TO BE DRIVEN NORMALLY AGAIN. AFTER ALL THREE INCIDENTS THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. ALL 3 TIMES THE COMPUTER HAD STORED CODES FOR RANDOM MULTIPLE MISFIRES ALONG WITH A FEW OTHERS. ALL THREE TIMES THE DEALER INDICATED THAT THE CODES DID NOT POINT TO A SPECIFIC FAULTY PART THAT THEY COULD REPLACE, SO THERE WAS NOTHING THEY COULD DO. AT MY INSISTENCE THAT SOMETHING BE DONE AFTER THE THIRD INCIDENT THE DEALER OPENED A CASE WITH THE TOYOTA TAS SYSTEM TO ASK FOR ASSISTANCE IN DIAGNOSES. THE ONLY RESULT OF THIS WAS TO SWITCH SOME OF THE COIL PACK POSITIONS TO SEE IF THE MISFIRES FOLLOWED THE COIL PACK. THE END RESULT IS THAT I HAVE TO DRIVE IT UNTIL IT FAILS AGAIN, PUTTING MYSELF AND OTHERS AT RISK. I ALSO OPENED A CASE WITH THE TOYOTA CUSTOMER EXPERIENCE CENTER, THEY CONFIRMED THIS WAS ALL TOYOTA WOULD DO AT THIS POINT.

HAVE TAKEN THIS VEHICLE MULTIPLES TIMES TO TOYOTA DEALERS LOOKING TO ADDRESS A FRONT SUSPENSION PROBLEM. IT FEELS LIKE THE STEERING WHEEL IS SHAKING A LITTLE BIT WHEN IS BEING DRIVEN AT SLOW SPEED OVER UNEVEN STREET PAVEMENT SURFACE (SMALL POTHOLES) IT FEELS SOMETHING IN THE SUSPENSION IS LOOSE AND IT WOBBLES FROM LEFT AND RIGHT. I ALWAYS FEEL IT ON THE STEERING WHEEL. THEY HAVEN'T BEEN ABLE TO DETERMINE WHAT IS THE REAL PROBLEM ARGUING THEY DON'T FEEL ANY WOBBLING ON THE VEHICLE

2017 WITH JUST UNDER 20K MILES. VEHICLE STALLED FROM STOP WHILE AT A A RED LIGHT. WOULD NOT RESTART. ONLY CLICKS FROM START BUTTON. MULTIPLE WARNING LIGHTS. HAD BEEN DRIVEN ON CITY STREETS 5 MILES OF 6 MILE COMMUTE. CAR ALSO REQUIRED JUMP START TWICE IN PAST WEEK. DEALER EVALUATION ONE DAY PRIOR TO STALL " BATTERY CHECKS OUT FINE". I'M AFRAID THERE'S SOMETHING MORE SERIOUS GOING ON.

1 WEEK AGO, 7-26-20, MY CAR STALLED SLIGHTLY AND THEN AN ENGINE ICON APPEARED. A MESSAGE APPEARED FOR ME TO VISIT MY DEALER. I TOOK IT TO THE TOYOTA DEALER. THE LIGHT WENT OFF AS I ARRIVED THERE. I HAD TO PAY FOR A DIAGNOSTIC CHECK AND THEY COULDN'T FIND ANYTHING WRONG. I WAS TOLD TO MAKE SURE I WAS USING A GOOD GRADE OF GAS. LATER IN THE WEEK I GOT GAS AT A SHELL STATION. THE CAR WOULDN'T CRANK AT THE PUMP. IT KEPT TRYING TO TURN OVER. I GOT A MESSAGE TO DEPRESS THE BRAKE AND PUSH IGNITION. THEN IT SAID LOW BRAKE PRESSURE. I SAT THERE A FEW MINUTES AND TRIED AGAIN. I FINALLY GOT IT TO STAY ON. THE NEXT DAY I DROVE AROUND FINE FOR A WHILE WITH NO PROBLEM. THEN I TRIED TO GO BACK OUT AND IT WOULDN'T CRANK. IT WAS FULL OF GOOD GAS. THE ENGINE ICON CAME BACK ON. THEN THE MESSAGE ABOUT BEING HARDER TO STEER CAME UP. IT KEPT SAYING DEPRESS THE BRAKE AND PUSH IGNITION. I TRIED A FEW MORE TIMES AND GOT THE MESSAGE ABOUT PROBLEMS WITH THE SMART KEY SYSTEM. I CHECKED THE RECALLS FOR 2017 HIGHLANDERS AND NOTICED THERE ELECTRICAL PROBLEMS. I BOUGHT THIS CAR USED IN MARCH 2020.

VEHICLE KEEPS STALLING WITHOUT WARNING WHILE DRIVING, AFTER STALLING THERE IS NO POWER, NEEDS A JUMP START TO GET GOING AGAIN. HAS HAPPENED MULTIPLE TIMES, VEHICLE IS UNDER WARRANTY AND HAS BEEN TO THE DEALERSHIP TWICE AND THEY KEEP SAYING THERE IS NO ISSUE WITH THE VEHICLE. *TR

PURCHASED NEW TIRES GOODYEAR AVIVA AT WALMART COVINGTON LA ON AUG 2019 THE CAR PULLED AS SOON AS I PURCHASED THEM AND THEY SAID TO GET ALIGNMENT. WELL AFTER 2 ALIGNMENTS AT TOYOTA AND A THIRD AT AUTOVILLE REPAIR SHOP THEY CAME TO CONCLUSION IT WAS BAD TIRES. THESE TIRES HAVE ONLY 2000 MILES ON THEM AND WALMART WONT CREDIT ANYTHING. THEY WILL KILL PEOPLE IF YOU DONT DO ANYTHING ABOUT THIS PROBLEM . I AM 70 YEARS OLD AND THESE ARE WORST TIRES I EVER OWNED PLEASE HELP PEOPLE STAY ALIVE AND RECALL THEM.

WHILE DRIVING IN A CITY STREET AT APPROXIMATELY 20 MPH I HAD MY WINDOW WIPERS ON DUE TO SOME POLLEN ON MY WINDSHIELD. WHILE WINDOW WIPERS WERE ENGAGED I APPROACH A DOWNWARD HILL AND HIT NOTING BUT SUN GLARE BLINDING ME I PUT MY BRAKES ON BUT BY THAT TIME MY SUV SLAMMED INTO THE CAR IN FRONT OF ME. THE EMERGENCY BRAKING SYSTEM DID NOT ACTIVATE

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING THE VEHICLE WOULD VIOLENTLY SHAKE INTERMITTENTLY, LURCH AND ACCELERATE. THE CONTACT STATED THAT WHILE DRIVING IN A PARKING LOT THE VEHICLE INADVERTENTLY ACCELERATED WHILE DRIVING THROUGH A CROSSWALK. THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE. THE CONTACT STATED DUE TO THE VEHICLE LURCHING AND SHAKING, SHE HAS SUSTAINED INJURIES TO HER TONGUE, NECK AND BACK. NO MEDICAL ATTENTION WAS NEEDED. THE CONTACTED STATED THAT VARIOUS WARNING LIGHTS WOULD ILLUMINATE, THE MOON ROOF WOULD RANDOMLY OPEN AND CLOSE, AS WELL AS THE VEHICLE WOULD SHIFT GEARS VIOLENTLY. THE VEHICLE WAS TAKEN TO DEALER WHOM PERFORMED A SOFTWARE UPDATE. THE CONTACT STATED THAT THESE WERE ONGOING FAILURES. THE VEHICLE WAS TAKEN TO TOYOTA OF GREENSBURG (4964 US-30, GREENSBURG, PA 15601 (724) 552-2761) WHERE THE FAILURE COULD NOT BE DUPLICATED AND DIAGNOSTIC TESTING RESULTS FOUND NO FAILURE. THE CONTACT STATED THAT AN INSPECTOR FROM THE MANUFACTURER TOYOTA WAS TO INSPECT THE VEHICLE HOWEVER, NO FINAL REPORTS HAVE BEEN COMPLETED. THE CONTACT MENTIONED THAT THE INSPECTOR STATED THAT HE WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS AWAITING CALL BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000.

AT 62K MILES I NOTICED A LITTLE PINK ON GARAGE FLOOR AND HAD A MECHANIC LOOK AT THE PROBLEM AND FOUND I HAD A INLET WATER THERMOSTATIC HOUSING LEAKING. HE INSTALLED NEW ONE AT MY COST. POWER TRAIN WARRANTY WAS UP TO 60K MILES. FOUND A FEW DAYS LATER STILL LEAKING AND THIS TIME WATER PUMP. COMBINED COST FOR 2 REPAIRS AT LOCAL TOYOTA WAS RIGHT AT $1600. I BOUGHT THIS NEW AND PRIOR TO THIS I HAVE HAD GREAT SERVICE FROM MY TOYOTAS. THOUGHT CORPORATE TOYOTA WOULD TAKE CARE OF THIS BUT NO WAY. I HAVE SPOKE TO SEVERAL OTHER OWNERS OF THIS YEAR INCLUDING RAV OWNERS AND THEY HAD SAME ISSUE. HOPEFULLY TOYOTA RECALLS THESE WATER PUMPS BECAUSE NO NEW CARS WATER PUMP SHOULD GO OUT LESS THAN 100K MILES, THIS VEHICLE COST ME $48K AND WHAT A WASTE OF MONEY. WHEN I CALLED TOYOTA YESTERDAY TO CHECK TO SEE IF THERE WAS A RECALL THEY SAID NO BUT THERE WAS A CAMPAIGN FIX ON A OIL HOSE, EVEN THOUGH I WAS REGISTERED WITH THEM THEY DID NOT NOTIFY ME OF THIS CAMPAIGN. I WILL FILE COMPLAINTS WITH VARIOUS ADVOCATES FOR CONSUMERS, THIS IS VERY UNSATISFACTORY ESPECIALLY FOR TOYOTA AND MY WALLET. BOOH TOYOTA..!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ON FOUR SEPARATE OCCASIONS WHILE DRIVING DOWN A MAJOR HIGHWAY OUR HIGHLANDER HAS TOTALLY LOST ENGINE POWER; PUSHING THE ACCELERATOR WOULD CAUSE THE ENGINE TO COUGH AN SPUTTER; AND WE HAD TO GET OFF OF THE ROAD AND KILL THE ENGINE. AFTER A FEW MINUTES THE ENGINE WOULD RESTART. ONLY ONCE WAS THE DEALER ABLE TO PICK-UP ANY CODE OR REASON AND IT WAS NOTED TO HAVE BEEN AN ENGINE MISS, AND THE TECHNICIAN SAID IT MAY HAVE BEEN A BAD FUEL ISSUE. I AM SEEING RECALLS FOR 2018 & 2019 TOYOTA AND LEXUS VEHICLES DUE TO A FUEL PUMP ISSUE AND I AM WRITING BECAUSE I BELIEVE OUR 2017 HIGHLANDER MAY HAVE THE SAME ISSUE. ONE STRANGE CIRCUMSTANCE WITH ALL 4 TIMES IS THAT WE WERE CHANGING LANES TO THE LEFT, THERE WOULD BE A SHORT BEEP AND THE CHECK ENGINE LIGHT WOULD COME ON AND I AM ALSO WONDERING IF THE ISSUE COULD BE CAUSED BY ONE OF THE NEW SAFETY SENSORS. OUR LANE CHANGE SENSOR WAS NEVER ON, BUT OUR BLIND SPOT MONITOR (BSM) WAS ON AND AT ONE TIME THERE WAS A NOTICE TO A BSM ISSUE, BUT THE DEALER CANNOT FIND ANY ISSUES IN THE DIAGNOSTICS. THE FIRST 3 TIMES THE CHECK ENGINE LIGHT WOULD NOT COME BACK ON AFTER THE CAR RESTARTED AND THE DEALER COULD NOT FIND ANY CODES, BUT THE LAST TIME THE CHECK ENGINE LIGHT STAYED ON FOR 2 DAYS AND THAT IS WHEN THE DEALER DIAGNOSED AN ENGINE MISS. THIS LAST TIME MY WIFE HAD 18 WHEELERS ON BOTH SIDES OF HER AND ONE BEHIND HER. THANK GOD THE DRIVER BEHIND HER WAS PAYING ATTENTION.

I HAVE BEEN TOLD BY THE TOYOTA DEALER AS WELL AS APPLE THAT MY NEW PHONE, AN IPHONE 11 PRO, IS NOT COMPATIBLE WITH THE COMPUTER SYSTEM IN THE VEHICLE. THEY BOTH CLAIM THE OTHER NEEDS AN UPDATE, BUT NEITHER ONE HAS ANY IDEA WHEN THAT MAY HAPPEN. I CANNOT USE HANDS FREE BECAUSE THE PHONE CONTINUALLY CONNECTS AND DISCONNECTS TO THE CAR. THE SUGGESTION I GOT FROM THEM WAS TO TURN OFF MY BLUETOOTH AND NOT ALLOW THE PHONE TO CONNECT TO THE CAR. THIS SEEMS LIKE A SAFETY ISSUE WITH NO END IN SIGHT. THIS HAPPENS ANYTIME THE CAR IS ON SMD THE PHONE CONNECTS. THIS IS AN ONGOING ISSUE FROM NOVEMBER ON...

29K ON THE CAR AND FOURTH TIME AT THE DEALERSHIP FOR TRANSMISSION PROBLEMS, THIS TIME THEY REPLACED THE TRANSMISSION.

THE BATTERY FAILED AFTER WE OWNED THE CAR FOR 2 YRS AND 11 MONTHS (MILEAGE ~44,000). THE REPLACEMENT BATTERY COST ABOUT $450 INCLUDING INSTALLATION. THIS IS EXCESSIVELY EARLY FAILURE, AND WE ARE OUT A LARGE AMOUNT OF MONEY FOR SOMETHING THAT SHOULD NOT HAVE HAPPENED WITH THIS NEW OF A VEHICLE. IT TOOK 1 MONTH TO GET THE REPLACEMENT BATTERY. ALSO EXCESSIVE.

I WAS DRIVING HOME FROM WORK AND HEAR A LOUD EXPLODING SOUND FROM MY VEHICLE. I THOUGHT SOMETHING EXTREMELY HEAVY WAS THROWN OR FELL ON MY CAR. WHEN I ARRIVED HOME, I FOUND A GAPING HOLE ON MY SUNROOF. THE GLASS WAS SHATTERED BUT THE OBJECT THAT "HIT" IT WAS NOWHERE TO BE FOUND. AFTER CLOSELY EXAMINING IT, IT DOESN'T MAKE SENSE THAT AN OBJECT HIT IT BASED OFF THE ANGLE THE SUNROOF METAL. THE METAL LOOKS LIKE THE EXPLOSION CAME FROM INWARD NOT OUTWARD.

THIS ENGINE BURNS OIL. 1/8 OF AN INCH PER WEEK. IF A PERSON DOES NOT CHECK THEIR OIL VERY OFTEN THEIR ENGINE WILL FAIL AND LOCK UP. THIS COULD HAPPEN WHEN DRIVING AND CAUSE A SERIOUS ACCIDENT.

I TURNED MY CAR TO PARK IN THE CHURCH PARKING LOT. I BELIEVE MY FOOT WAS ON THE BRAKE, IT HAPPENED SO FAST, I AM NOT SURE. . ALL OF A SUDDEN THE CAR BEGAN TO ACCELERATE ON IT'S OWN! IT SCARED THE DAYLIGHTS OUT OF ME! SUDDENLY THE CAR JUMPED THROUGH A WOODEN FENCE AND OFF A FIVE FOOT DROP OFF TO THE STREET BELOW. I WAS LUCKY THERE WAS A PILE OF GRAVEL TO STOP ME. I PUT IT INTO PARK.THE AIRBAGS DID NOT GO OFF. I WAS NOT HURT. BUT I AM VERY STRESSED BY THE INCIDENT. IT WILL BE A MONTH BEFORE IT IS FIXED.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER EQUIPPED WITH ACHILLES DESERT HAWK UHP TIRES, SIZE: 285/40R22 (NA). THE CONTACT NOTICED THAT THE SIDEWALLS WERE SEPARATING FROM ALL FOUR TIRES. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18T013000 (TIRES). THE CONTACT CALLED TIRE TOWN AUTO SERVICE (LOCATED AT 627 OLD SPANISH TRAIL, SLIDELL, LA 70458, (985) 643-7092) AND INFORMED THEM OF THE FAILURE. THE TIRES WERE NOT DIAGNOSED OR REPAIRED. THE TIRE MANUFACTURER WAS NOTIFIED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 20,000. *LN CONSUMER STATED PLEASE SEE ATTACHED PHOTOS OF TIRE SIDEWALL SPLITTING. I HAVE TRIED EMAILING THE COMPANY TO FIND OUT ABOUT RECALL OR TO GET A REPLACEMENT. THESE TIRES ARE DEFECTIVE AND CAN CAUSE AN ACCIDENT. *JB

I WAS IN A REAR IMPACT COLLISION IN MY HIGHLANDER. MY VEHICLE WAS STATIONARY ON A HIGHWAY, HAVING STOPPED TO AVOID A COLLISION, AND WAS HIT FROM BEHIND AT A RELATIVELY HIGH RATE OF SPEED (ESTIMATED 55-65 MPH). MY CAR WAS PUSHED INTO THE CAR IN FRONT OF IT WHICH CAUSED A CHAIN REACTION WITH SEVERAL OTHER VEHICLES. IMMEDIATELY AFTER IMPACT I BEGAN TO FEEL NECK AND BACK PAIN AND WAS TRANSPORTED TO THE HOSPITAL. PRIOR TO TRANSPORT, WE NOTICED THAT MY HEADREST HAD BROKEN FREE IN THE IMPACT AND WAS LAYING ON THE BACK FLOORBOARD.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE CONTACT WAS PARKING THE VEHICLE, IT SUDDENLY SPED FORWARD, DROVE OVER A MEDIAN, AND CRASHED INTO A TREE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER OFFERED TO INSPECT THE VEHICLE OR PROCESS A REQUEST FOR THE VEHICLE TO BE REPURCHASED. THE CONTACT WAS UNSURE OF WHICH OPTION TO TAKE. DARCARS TOYOTA FREDERICK (5293 BUCKEYSTOWN PIKE, FREDERICK, MD 21704, (301) 696-6300) WAS CONTACTED, BUT DID NOT DIAGNOSE OR REPAIR THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 14,680. *BF MANUFACTURE WAS NOTIFIED.*JB

THE VEHICLE STALLED TWICE ON ME AT A RED LIGHT. NO POWER TO STEER. THIS BOTH HAPPENED AT A CITY NEAR WASHINGTON DC. HAD MY BATTERY AND ALTERNATOR CHECKED . BOTH CAME BACK AS IN GREAT CONDITION. ALMOST GOT HIT TWICE FROM BEHIND CAUSE OF THE STALLING.

WHILE DRIVING ON THE INTERSTATE, VEHICLE MOTOR STOPPED. HAD TO STEER TO THE SHOULDER OF HIGHWAY. WAS ABLE TO TURN VEHICLE ON/OFF, SEEMED TO RESET CAR. ABLE TO DRIVE. WITHIN 250 MILES OCCURRED AGAIN. THIS IS THE SECOND COMPLAINT WITH THIS VEHICLE. LAST YEAR, CAR AUTOMATICALLY DECCLERATED TO 40 MPH ON THE INTERSTATE ON CRUISE CONTROL, WOULD NOT GO ABOVE 40 MPH. VERY DANGEROUS. CAR TAKEN IN TO DEALERSHIP FOR 4 DAYS FOR QUESTS DUST ON SOME KIND OF ELECTRONIC BOARD.

MY VEHICLE HAS APP. 6500 MILES ON IT. THE STEERING HAS A HERKY JERKY FEELING TO IT AT TIMES AND NOW IT'S STARTED MAKING A POPPING NOISE THAT I DON'T KNOW WHERE IT'S COMING FROM OR IF IT HAS ANYTHING TO DO WITH THE STEERING. ALL THIS HAPPENS WHEN I'M DRIVING ON ANY TYPE OF SURFACE. WHEN I HAD THE TIRES ROTATED IN JUNE, I WAS NOT INFORMED OF ANY PROBLEM BUT THERE IS CLEARLY SOMETHING GOING WRONG. IT'S A LITTLE DIFFICULT STATING A STARTING TIME BUT IT HASN'T GONE AWAY.

ON THURSDAY, SEPTEMBER 5TH I HIT A PIECE OF WOOD ON THE HIGHWAY WHILE DRIVING ABOUT 72 MPH. THE WOOD WAS THE SIZE OF A TYPICAL PIECE OF FIREWOOD. MY TIRE INSTANTLY WENT FLAT AND I PULLED OVER IMMEDIATELY. UPON INSPECTION, I SAW THAT THE RIM BROKE INTO TWO PIECES. ESSENTIALLY, WHILE I WAS PULLING OVER, I WAS DRIVING ON A 1/4" LIP OF BROKEN WHEEL RIM. I WAS SHOCKED THAT THIS COULD EVEN HAPPEN. THIS IS REMARKABLY DANGEROUS AND COULD HAVE RESULTED IN SOMETHING MUCH MORE HARMFUL THAN A FLAT TIRE. I WOULD LIKE TO KNOW WHAT MATERIAL THIS RIM IS MADE OF. DOES TOYOTA BELIEVE IT BROKE BY DESIGN OR THAT FAULTY MATERIALS WERE USED? HOW MANY OTHER INSTANCES LIKE THIS HAVE BEEN REPORTED?

I PURCHASED A TOYOTA HIGHLANDER IN APRIL 2017 FROM THE JIM COLEMAN DEALER IN BETHESDA, MARYLAND. SINCE THEN, THIS TERRIBLE DESIGNED CAR IS HURTING ME AND MY FAMILY. IN THE BACK OF THE CAR, THE REAR LIGHT COVERS STICK OUT ABOUT 3 INCHES, THE EDGES ARE AS SHARP AS A KEEN KNIFE (PHOTOS ATTACHED). WHEN I UNLOAD STUFF FROM THE TRUNK, IT OFTEN HURTS ME. I HAVE TRIED TO BE VERY CAREFUL. I ALSO REMINDED MY TEENAGE SON WITH CAUTION. HOWEVER, IT STICKS OUT TOO MUCH AND IS TOO SHARP. IT IS HARD TO AVOID. IT KEEPS HURTING. FOR EXAMPLE, THREE MONTHS AGO, ON AN EVENING IT WAS DARK AND RAINING, AT A COSTCO PARKING LOT, WHEN I UPLOADED GROCERIES ONTO THE CAR, MY RIGHT ARM AND JOINT WERE SUDDENLY HIT BY THIS SHARP CUTTING EDGE OF THE REAR LIGHT COVER. THE KEEN EDGE CUT MY ARM, AND THE STICK OUT PART BADLY HURT MY JOINT (PHOTOS ATTACHED). I COULD NOT RAISE MY ARM. THREE MONTHS HAVE PASSED; HOWEVER, MY JOINT IS STILL PAINING. I WENT TO JIM COLEMAN DEALER AND POINTED OUT THE DANGER PART IN THE REAR. I HAD THEIR MANAGERS AND STAFF TO FEEL BY PUTTING THEIR HANDS ON THE KEEN EDGE. THEY ALL ADMITTED IT IS BAD DESIGN AND EASY TO INJURE PEOPLE. BUT THEY SAID THEY COULD NOT DO ANYTHING ABOUT IT. I ASKED IF THEY COULD REPORT INCIDENTS/CASES TO MANUFACTURERS, AND HAVE IT IMPROVED. THEY SAID THEY SELL CARS ONLY. I RANDOMLY TOOK PHOTOS OF OTHER MADE OF CARS (PHOTOS ATTACHED). NONE OF THEM STICK OUT A KNIFE LIKES HIGHLANDER. IT IS A NIGHTMARE WHEN USING THIS HIGHLANDER DAILY. *JS

IN THE BACK OF THE CAR, THE REAR LIGHT COVERS STICK OUT ABOUT 3 INCHES, THE EDGES ARE AS SHARP AS A KEEN KNIFE (PHOTOS ATTACHED). WHEN I UNLOAD STUFF FROM THE TRUNK, IT OFTEN HURTS ME. I HAVE TRIED TO BE VERY CAREFUL. I ALSO REMINDED MY TEENAGE SON WITH CAUTION. HOWEVER, IT STICKS OUT TOO MUCH AND IS TOO SHARP. IT IS HARD TO AVOID. IT KEEPS HURTING. FOR EXAMPLE, THREE MONTHS AGO, ON AN EVENING IT WAS DARK AND RAINING, AT A COSTCO PARKING LOT, WHEN I UPLOADED GROCERIES ONTO THE CAR, MY RIGHT ARM AND JOINT WERE SUDDENLY HIT BY THIS SHARP CUTTING EDGE OF THE REAR LIGHT COVER. THE KEEN EDGE CUT MY ARM, AND THE STICK OUT PART BADLY HURT MY JOINT (PHOTOS ATTACHED). I COULD NOT RAISE MY ARM. THREE MONTHS HAVE PASSED; HOWEVER, MY JOINT IS STILL PAINING. I WENT TO JIM COLEMAN DEALER AND POINTED OUT THE DANGER PART IN THE REAR. I HAD THEIR MANAGERS AND STAFF TO FEEL BY PUTTING THEIR HANDS ON THE KEEN EDGE. THEY ALL ADMITTED IT IS BAD DESIGN AND EASY TO INJURE PEOPLE. BUT THEY SAID THEY COULD NOT DO ANYTHING ABOUT IT. I ASKED IF THEY COULD REPORT INCIDENTS/CASES TO MANUFACTURERS, AND HAVE IT IMPROVED. THEY SAID THEY SELL CARS ONLY. I RANDOMLY TOOK PHOTOS OF OTHER MADE OF CARS (PHOTOS ATTACHED). NONE OF THEM STICK OUT A KNIFE LIKES HIGHLANDER. IT IS A NIGHTMARE WHEN USING THIS HIGHLANDER DAILY.

THE SUNROOF IN OUR 2017 TOYOTA HIGHLANDER HYBRID JUST EXPLODED. IT WAS 80 DEGREES OUTSIDE. WE WERE DRIVING ON A PAVED, 2 LANE HIGHWAY. NO ONE ELSE WAS ON THE ROAD. THERE WAS A LOUD EXPLOSIVE SOUND. MY HUSBAND THOUGHT WE HAD BEEN SHOT; I THOUGHT THE BACK OF THE CAR HAD FALLEN OFF. WE PULLED OVER AND INSPECTED THE CAR. THERE WAS A LARGE HOLE (ABOUT 10 INCHES ACROSS) IN THE SUNROOF. SHATTERED GLASS FILLED THE INTERIOR SUNROOF COVER. THE GLASS WAS PUSHED UP, NOT DOWN LIKE YOU WOULD EXPECT IF SOMETHING HIT THE GLASS.

CRUISE CONTROL ON SPEED AT 45 MPH, LIFTED CRUISE LEVER 5 TIMES TO POSTED 50 MPH SPEED GOING ONTO INTERSTATE APRON/BRIDGE. LIFTED THE CRUISE CONT LEVER AND HELD TO ACCELERATE TO POSTED SPEED OF 60. RELEASED LEVER AT 60 MPH, BUT NOTICED CAR STILL ACCELERATING. PULLED ON LEVER TO CANCEL WHEN CAR WAS AT 75 MPH. CAR HAS 19,850 MILES

MY TOYOTA HIGHLANDER WOULD NOT GO INTO PARK. THE SUV LUNGED FORWARD OVER CURBING AND INTO BUILDING. THEN WENT VIOLENTLY INTO REVERSE AND INTO A UNCONTROLLABLE SPIN. THEN THE SUV WENT VIOLENTLY INTO DRIVE AND JUMPING OVER A CURBING AND INTO A DITCH AND WAS SITTING ON TOP OF A NATURAL GAS LINE. DURING THIS WHOLE TIME I WAS PRESSING THE BRAKE AND PUSHING THE IGNITION SWITCH TRYING TO TURN OFF THE ENGINE. THIS WAS DONE IN A PARKING LOT AS I WAS TRYING TO PARK. *DT *TR

THE VEHICLE WAS HIT BY THE LEFT SIDE AND THE AIRBAGS DID NOT RESPOND

CAR STALLED HAS HAPPENED MORE THAN 5 TIMES AT PARKING LOT - GAS STATION - HOME - RESTAURANT - CAR WASH CAR HAS STOPPED WHILE DRIVING ON MAIN STREET 1 TIME

INTERMITTENT LOW SPEED THROTTLE DOES NOT RESPOND, THEN SUDDENLY "CATCHES" AND RAPIDLY ACCELERATES ALMOST CAUSING ACCIDENT. HAPPENED 4 TIMES SO FAR. REPORTED TO PIERCEY TOYOTA AT EACH OF LAST 2 SERVICES. THEIR RESPONSE IS TECHNICIAN DROVE CAR AND CANNOT DUPLICATE.

ON SATURDAY APRIL 27 AT 2 PM I PUT MY CAR IN PARK AND WAS GETTING OUT. THE CAR STARTED ROLLING BACKWARDS AND AS I WENT TO REACT WAS KNOCKED DOWN AND PINNED UNDER THE FRONT LEFT TIRE OF THE CAR. MY THREE CHILDREN WERE IN THE BACK WATCHING THEIR MOTHER LYING ON THE GROUND HELPLESS AND SCREAMING FOR HELP. THANK GOD TO GOOD SAMARITAN'S THEY LIFTED THE CAR OFF OF ME WHILE I WAITED FOR THE EMS TO ARRIVE. SEVERAL WITNESSES SAID THE CAR WAS IN FACT IN PARK AND THIS SHOULD HAVE NEVER HAPPENED. I AM SEVERELY SORE AND INJURED AND THIS SHOULD NOT EVER HAPPEN. THIS HAPPENED ON HYLAN BLVD. PARTY CITY IN STATEN ISLAND NEW YORK.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE COFFEE CUP ICON DISPLAYED ON THE INSTRUMENT PANEL DURING THE FAILURE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO HUDSON TOYOTA (599 ROUTES 440 SOUTH, JERSEY CITY, NJ, 07305, (201) 201-5483). THE DEALER INSPECTED THE VEHICLE, REPLACED THE ENGINE OIL, REPLACED THE FILTERS, AND ROTATED THE TIRES. THE DEALER INFORMED THE CONTACT THAT A METAL FRAGMENT WAS LOCATED IN THE MOTOR AREA; HOWEVER, THE DEALER WAS UNABLE TO REMOVE THE METAL OBJECT THAT WAS LOCATED IN THE MOTOR. THE DEALER CONCLUDED THAT THERE WAS AN ELECTRICAL FAILURE. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,966.

SINCE IT HAS BECOME COLDER IN THE MIDWEST AROUND NOVEMBER 2018, I CAN HEAR A CLUNK OR A 'THUNK' KIND OF SOUND WHEN I MAKE A COMPLETE STOP OR PUT THE CAR IN REVERSE. THE SOUND IS COMING FROM THE BACK, THE AREA WHERE THE BRAKES ARE, BOTH LEFT AND RIGHT SIDE. THIS IS IN MY 2017 HIGHLANDER AWD XLE. I HAVE ADDRESSED IT WITH AN AUTHORIZED TOYOTA SERVICE DEALER MANY TIMES BUT NOTHING HAS BEEN 'FOUND' BY THEM. THEY ADJUSTED THE EMERGENCY BRAKE SHOES AND LUBRICATED THE EMERGENCY BRAKE PARTS, BUT NOTHING HAS FIXED IT. THE SOUND KEEPS COMING BACK. I HAVE ALSO FILED A COMPLAINT WITH TOYOTA CORPORATE HEADQUARTERS. THE CASE IS NOW CLOSED DUE TO THE SERVICE DEALER STATING THE SOUND IS NOT A 'DEFECT' AND THEY HAVE TO BASICALLY WAIT FOR MORE COMPLAINTS TO TAKE ANY ACTION. I CAN HEAR THIS SOUND ANYWHERE FROM 10 TO 30+ TIMES A DAY WHEN I DRIVE AROUND IN A CITY AND SUBURBAN SETTING, WHERE I AM STOPPING AT MANY STOP SIGNS AND RED LIGHTS. IT IS LOUD ENOUGH TO HEAR OVER SOME LOW TO MEDIUM LOUD MUSIC PLAYING. IT ALMOST SOUNDS LIKE THE EMERGENCY BRAKE ENGAGING. I AM WORRIED THE BRAKES WILL FAIL OR THE EMERGENCY BRAKE WILL ENGAGE WITHOUT ME SETTING IT. I HAVE SMALL CHILDREN IN THE CAR WITH ME MOST OF THE TIME. THIS NEEDS TO BE ADDRESSED.

I STOPPED AT MY NEIGHBORS HOUSE TO GIVE HER SOMETHING,I LEFT THE ENGINE RUNNING WHEN I WENT IN TO HER HOUSE AS SOON AS I WENT INTO HER HOUSE I HEARD A NOISE LOOKED OUT AND COULDN'T SEE THE CAR,I WENT OUT SIDE AND THE CAR HAD JUMPED IN TO GEAR AND WENT INTO HER GARAGE ( THE DOOR WAS OPEN) THE CAR HIT HER BIKE,GOLF CLUBS THERE WAS A 2X4 ON A CHAIR THE CAR HIT THE 2X4 AND THEN THE OTHER END OF THE 2X4 HIT HER WASHING MACHINE WITCH STOPPED THE CAR.THE DOOR WAS LOCKED SO I WENT HOME (3 HOUSES FROM HER HOUSE) TO GET THE OTHER SET OF KEYS THE CAR STILL WOULDN'T UNLOCK SO I USED THE THE KEY THAT IS IN THE REMOTE CONTROL TO UNLOCK IT AND SHUT THE ENGINE OFF.I CAN'T BELIEVE THE CAR LOCKED BECAUSE THE KEYS WERE IN MY PURSE THAT WAS IN THE CAR.THE 2X4 WENT INTO THE ENGINE AND A TOW TRUCK HAD TO TAKE IT TO THE GARAGE.I CAN'T BELIEVE THE CAR JUMPED INTO GEAR AND MOVED ON ITS OWN. AT ONE TIME WHEN WE HAD AND OIL CHANGE MY HUSBAND TOLD THE SERVICE MANAGER THAT WHEN WE PUT THE CAR IN GEAR THE CAR WOULD MAKE A CLUNK NOISE AND HE SAID THEY ALL DO THAT. MAYBE THEY DO BUT I WOULDN'T THINK SO AFTER WHAT HAPPENED.

STEERING WHEEL AIRBAG IS HOT WHEN DRIVING

I WAS DRIVING ON AN INTERSTATE WITH DYNAMIC SPEED CONTROL ON. THE CAR SLOWED APPROPRIATELY TO MATCH THE SPEED OF THE THE VEHICLE AHEAD OF ME. SUDDENLY SEVERAL WARNING LIGHTS AND MESSAGES APPEARED: MASTER WARNING LIGHT, CHECK ENGINE, CHECK AWD, GO TO TOYOTA DEALER, ENGINE POWER LOSS.THE CAR SLOWED TO ABOUT 35 MILES AN HOUR (IN A 65 MPH AREA) WHILE TRAFFIC IN FRONT OF ME WAS AT (OR ABOVE) THE SPEED LIMIT. I WAS ABLE TO SAFELY GET TO THE SHOULDER AND TURN THE CAR OFF. I TOOK A FEW MINUTES TO USE MY SMARTPHONE TO FIND THE NEAREST DEALER AND PLANNED TO GO OFF THE EXIT (WHICH WAS JUST A FEW YARD AHEAD) AND TRY TO MAKE IT TO THE DEALER ON SIDE ROADS. WHEN I RESTARTED THE CAR ALL LIGHTS AND WARNINGS WERE OFF AND THE CAR DROVE WITHOUT INCIDENT UNTIL I REACHED THE DEALER NEAR MY RESIDENCE, ABOUT 100 MILES AWAY. THE SERVICE REP AT THE DEALER ADVISED I HAD TRAVELED TOO FAR SINCE THE INCIDENT FOR THEIR COMPUTER ANALYSIS TO WORK AND HE HAD NO ADVICE EXCEPT TO GO TO THE NEAREST DEALER IF IT EVER HAPPENED AGAIN. I WOULD LIKE TO HAVE SOME INFO ON HOW TO AVOID SUCH AN INCIDENT AGAIN.

SEVERAL INSTANCES WITH VEHICLE MOVING ON A CITY STREET LESS THAN 5 MPH AND ATTEMPTING TO MAKE A LEFT TURN INTO A SIDE STREET THE VEHICLE LOSES ALL ENGINE POWER AT THE GAS PEDAL. ATTEMPTS TO PRESS THE GAS PEDAL HAS NO AFFECT, THEN AFTER ABOUT 5-8 SECONDS THE VEHICLE RESPONDS TO THE GAS PEDAL AND STARTS MOVING. I HAVE HAD THE SAME PROBLEM WHEN MOVING SLOWLY ON A CITY STREET AND ATTEMPTING TO CHANGE LANES, WHILE IN THE MIDDLE OF THE LANE CHANGE THE VEHICLE LOSES ALL POWER FOR 5-8 SECONDS AND THEN WILL START TO RESPOND TO THE GAS PEDAL. THEN RESPONDS TO THE GAS PEDAL. THIS IS POTENTIALLY A VERY DANGEROUS SITUATION AND AN ACCIDENT WAITING TO HAPPEN AS I'M UNSURE IF THE CAR WILL GO OR NOT WHEN THIS OCCURS. I HAVE HAD THE VEHICLE BACK TO TOYOTA'S SERVICE DEPARTMENT TWO TIMES FOR THIS PROB LEM AND THEY REPEATEDLY TELL ME THAT THEY CAN NOT DUPLICATE THE PROBLEM AND THAT THE VEHICLE IS OPERATING NORMALLY.

SITTING IN THE CAR WITH THE TRANSMISSION IN THE PARK POSITION, MOTOR AND ACCESSORIES OFF, THE TAILGATE OPENED ON ITS OWN SIX TIMES IN A 45 MINUTE PERIOD. EACH TIME WE CLOSED THE HATCH WITH THE BUTTON ON THE DASH. WHEN WE RETURNED HOME AND PARKED IN THE GARAGE, THE DOOR OPENED AGAIN BY ITSELF WITHIN A TWO HOUR PERIOD. ALL KEYFOBS WERE IN THE HOUSE.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 35 MPH AT NIGHT, A CRACKING NOISE WAS HEARD ON THE ROOF FOLLOWED BY A LOUD EXPLOSION. THE CONTACT STATED THAT THE SUN ROOF WAS SHATTERED, BUT DID NOT COLLAPSE UNTIL THE FOLLOWING DAY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO TOYOTA OF PHARR (956-815-2285, LOCATED AT 1625 W EXPY 83, PHARR, TX 78577) WHERE THE DEALER INSISTED THAT THE FAILURE WAS CAUSED BY A FALLING OBJECT. THE CONTACT WAS PROVIDED AN ESTIMATE FOR INSURANCE PURPOSES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,800. THE VIN WAS NOT PROVIDED.

AUTOMATIC TRANSMISSION FAILED/QUIT WORKING AT A STOP LIGHT IN CHEYENNE, WYOMING 28 DECEMBER 2018 WITH ONLY 25,000 MILES ON THE VEHICLE. I HAD IT TOWED BACK TO THE DEALERSHIP FOR REPAIRS.

WHILE COMING TO A STOP AT A RED LIGHT, THE VEHICLE STARTED JOLTING LIKE IT WAS GOING TO SHUT OFF. ONCE AT A FULL STOP, THE CAR DID NOT SHUT OFF. INSTEAD, ONCE I LIFTED MY FOOT OFF THE BREAK, THE VEHICLE WOULD NOT MOVE. I SHIFTED INTO PARK, BACK TO DRIVE, REVERSE, AND EVEN MANUAL BUT THE CAR WOULD NOT MOVE. I WAS STUCK ON A ROAD WHERE CARS DRIVE 60-70 MPH IF THE LIGHT IS GREEN I WAS AFRAID THAT I WOULD BE READ-ENDED. I WAS HELPED BY A GOOD SAMARITAN OFF THE ROAD AND WAS FORCED TO TOW THE VEHICLE TO MY HOUSE. NEXT MORNING, THE CAR STILL WOULD NOT MOVE AND WAS FORCED TO TOW IT TO THE TOYOTA DEALERSHIP. OUTSIDE OF SOME IRREGULAR DOWN-SHIFTING, THE DEALER COULD NOT DUPLICATE THE PROBLEM. ULTIMATELY, THE SYSTEM WAS REBOOTED AND THE VEHICLE WAS RETURNED TO ME AFTER I TEST DROVE IT WITH THE SHOP FOREMAN. BECAUSE THE PROBLEM WAS NOT DIAGNOSED, I FEEL UNSAFE DRIVING THE VEHICLE AND AFRAID THAT PROBLEM MAY REOCCUR, LEAVING ME IN A DANGEROUS SITUATION. THE DEALERSHIP ITSELF WAS VERY HELPFUL BUT THEY RELIED ON CORPORATE TOYOTA TO GUIDE THEM WITH DIAGNOSING AND FIXING THE PROBLEM. IT SEEMS THEY CAME UP SHORT.

ON SUNDAY OCT 21 2018, THE DRIVER HAD JUST LEFT THE OLIN REST AREA IN NORTH CAROLINA, HEADING NORTHBOUND ON RT 77. AFTER DRIVING FOR A LITTLE BIT THE CAR SUDDENLY ACCELERATION UNINTENTIONALLY BY ITSELF. AND THE CAR STARTED TO ZIG ZAG ACROSS THE HIGHWAY LANES WITHOUT THE DRIVER TURNING THE STEERING WHEEL. THE DRIVER TRIED TO PRESS ON THE BRAKE BUT IT WAS NOT EFFECTIVE. THE CAR THEN GRAZED AN HIGHWAY GUARDRAIL AND IT PARTIALLY RIPPED OFF THE REAR LEFT SIDE AND REAR BUMPER. THE DRIVER KEPT PRESSING THE BRAKE WITHOUT EFFECT WHILE SWERVING ACROSS THE LANES. THEN SUDDENLY THE BRAKES STARTED TO WORK AND THE DRIVER WAS ABLE TO BRING THE CAR TO A STOP ON THE RIGHT SHOULDER. THE DRIVER PUT IT INTO PARK BUT THE ENGINE KEPT REVVING AT HIGH RPM UNTIL THE DRIVER TURNED OFF THE ENGINE. I THINK THE CAR HAD A SUDDEN UNINTENDED ACCELERATION INCIDENT DUE TO THE ELECTRONIC THROTTLE CONTROL. IN ADDITION, I THINK THE ZIG ZAG WAS DUE TO THE ELECTRONIC TRACTION/ STABILITY CONTROL, SENDING EXCESSIVE POWER TO A WHEEL ON A PARTICULAR SIDE OF THE VEHICLE WHEN IT DIDN'T NEED IT.

TAKATA RECALL. STRANGE NOISES AND FLASH GREEN LIGHT APPEAR ON DISPLAY, AFTER 1/4 MILES FROM PARKING LOT, THE CAR SPEED UP BY ITSELF, THE PRE-COLLISION SYSTEM (PCS) IS NOT WORKING, BRAKE ASSIST IS FAILED, THE DRIVER CANNOT MANUALLY BRAKES THE CAR.

BOUGHT THIS 2017 TOYOTA HIGHLANDER NEW FROM DEALER IN DENVER. 400 MILES ON VEHICLE. THE WINDSHIELD WAS CRACKED SEVERELY IN THE FIRST 1000 MILES FROM MINOR STONES HITTING THE BASE OF THE WINDSHIELD, REQUIRING REPLACEMENT- OEM WITH CAMERA, HEAT, RADAR SENSORS FOR $1800. NOW, THAT SECOND WINDSHIELD HAS CRACKED AGAIN, REQUIRING A 3RD WINDSHIELD INSTALLED AT 27,000 MILES. TOYOTA SLANTED THE ANGLE OF THE FRONT HOOD ON THIS VEHICLE TO REDUCE DRAG AND IMPROVE GAS MILEAGE. AS A RESULT, MINOR STONES ON THE ROAD ARE THROWN VIOLENTLY INTO THE BASE OF THE WINDSHIELD LEADING TO CRACKS WHICH START FROM THE BASE OF THE GLASS AND QUICKLY CRAWL UP AND ACROSS THE WINDSHIELD REQUIRING REPLACEMENTS. THIS IS NOT SAFE. I HAVE HAD 3 BRAND NEW HIGHLANDERS IN DENVER OVER 12 YEARS- A 2009 HIGHLANDER HYBRID LIMITED, A 2015 HIGHLANDER LIMITED AND THIS 2017 HIGHLANDER LIMITED- AND THIS IS THE FIRST VEHICLE WHERE THE WINDSHIELD BARELY LASTS A FEW THOUSAND MILES BEFORE CRACKING AND REQUIRING A NEW WINDSHIELD. THESE WINDSHIELDS ARE HEATED, WITH CAMERA AND RADAR SENSORS AND OEM ONLY SO REPLACING THESE IS NOT CHEAP- $1800 PER WINDSHIELD FROM TOYOTA. THIS IS A DESIGN DEFECT IN THE VEHICLE AND SHOULD BE ADDRESSED. PROTECTION FOR THE BASE OF THE WINDSHIELD NEEDS TO BE ADDED. THE CRACKS ALWAYS HAPPEN IN THE SAME SPOT.

TWICE IN THE SPAN OF 1 YEAR AND 6 MONTHS OWNED CAR FOR 2 YEARS 1ST- SHATTERED WINDSHIELD- GLASS CAME INSIDE THE CAR OF HYLANDER WHEN ROCK HIT WINSHIELD- ONLY 1 YEAR OLD. CAR WAS IN MOTION ON A CITY ROAD SPEED LIMIT 35 MPH 2ND TIME: SHATTERD WINSHIELD 1 YEAR 3 MONTHS LATER FROM ANOTHER ROCK. THE CAR WAS IN MOTION ON A CITY STREET SPEED LIMIT 45 MPH

TRANSMISSION FAILURE. TOYOTA REPLACED ENTIRE TRANSMISSION

THIS VEHICLE DOES NOT ALARM ON PEOPLE WALKING BEHIND THE VEHICLE WHEN BACKING OUT OF A PARKING SPOT IN A PARKING LOT. IT ALSO DOESN'T ALARM ON A VEHICLE BACKING TOWARDS YOU DIRECTLY BEHIND THE VEHICLE. THE VEHICLE WAS IN REVERSE JUST MOVING OUT OF MY PARKING SPACE, IT HAPPENED TWICE RECENTLY. IT IS AN UNUSUAL SITUATION WHICH IS WHY I HAVEN'T REPORTED IT EARLIER. THE CAR WAS IN REVERSE.

2017 HIGHLANDER LIMITED. 11,800 MILES. OVER THE LAST 30 DAYS THE VEHICLE HAS HAD 3 SIMILAR EVENTS OF VEHICLE HESITATION OR STUMBLING FROM A FULL STOP, WHEN APPLYING FULL ACCELERATOR PEDAL TRAVEL. THE VEHICLE SEEMS TO ACCELERATE NORMALLY FOR A SECOND OR TWO, THEN JUST SEEMS TO HANG AT 5-10 MPH. PUMPING THE ACCELERATOR PEDAL QUICKLY FULL UP, FULL DOWN MAY HAVE FIXED THE PROBLEM, I'M NOT REALLY SURE, BUT THAT IS WHAT I DID.THE VEHICLE OPERATES NORMALLY AFTER THAT.IN THE LAST AND MOST FRIGHTENING EPISODE, I WAS AT A STOP,ON A SIDE STREET WAITING TO TURN ONTO A FRONTAGE ROAD WHERE TYPICAL SPEEDS ARE 60 MPH. I PRESSED THE ACCELERATOR PEDAL FULL DOWN TO THE FLOOR AND TURNED ONTO THE FRONTAGE ROAD. THE VEHICLE SEEMED TO ACCELERATE NORMALLY FOR 1-2 SECONDS, THEN AS BEFORE, JUST STAYED AT 5-10 MPH WITH A CAR COMING UPON MY REAR AT 60 MPH. FORTUNATELY FOR ME HE WAS ABLE TO CHANGE LANES AND AVOID RUNNING INTO ME. I PUMPED THE ACCELERATOR PEDAL AS DESCRIBED. THE VEHICLE THAN RESPONDED NORMALLY. I DON'T REMEMBER IF THE VEHICLE WAS IN POWER OR ECONOMY MODE. I TYPICALLY PUT IT INTO POWER MODE BEFORE ENTERING THE HIGHWAY (WHICH I WAS ABOUT TO DO ON THE FAR SIDE OF THE FRONTAGE ROAD) IF I REMEMBER. AS YOU MAY IMAGINE THIS LAST EPISODE LEFT ME QUITE DISTURBED. I ALWAYS USE REGULAR GRADE GASOLINE FROM TOP NAME GAS STATIONS. THESE EVENTS HAPPENED WITH DIFFERENT TANKS OF GAS FROM DIFFERENT STATIONS. I TOOK THE VEHICLE TO THE DEALERSHIP. THEY WERE NOT ABLE TO READ ANY ERROR CODES FROM THE COMPUTER, AND WERE UNABLE TO REPEAT THE PROBLEM IN A TEST DRIVE. THEY HAVE ESCALATED THE CASE TO THE TOYOTA ENGINEERING TEAM.

ON AUGUST 10TH 2018, I WAS DRIVING MY 2017 HIGHLANDER WITH 17,000 MILES ON A MAJOR HIGHWAY IN CALIFORNIA WHEN I ACCELERATED HARD TO PASS OTHER VEHICLES. SUDDENLY THE HIGHLANDER LOST ALL POWER WITH ALL THE BELLS AND WHISTLES SOUNDING. THE ORANGE TRIANGULAR WARNING/CHECK ENGINE LIGHTS CAME ON WITH THE ALL WHEEL DRIVE SYSTEM FAILURE FLASHING NEEDING IMMEDIATE SERVICE. I WAS ABLE THE GET TO THE SIDE OF THE HIGHWAY WITHOUT GETTING KILLED AND TURNED THE CAR OFF. AFTER A MINUTE I WAS ABLE TO RESTART THE CAR AND ALL THE WARNING LIGHTS RESET. THIS WAS THE SECOND TIME THIS HAPPENED. FIRST TIME THIS HAPPENED THE HIGHLANDER HAD ONLY 4,000 MILES ON IT AND WAS UNDER THE SAME CIRCUMSTANCES. I WAS TRYING TO PASS. WHEN I TOOK IT TO THE DEALERSHIP IN RENO NV THEY SAID ALL THE ERROR CODES WERE NOT CAPTURED AND THEY HAD NOT HEARD OF THIS ISSUE DESPITE MANY COMPLAINTS ON THE INTERNET AS WELL AS THIS SITE? I WAS TOLD THERE WAS NOTHING THEY COULD DO WITHOUT AN ERROR CODE. THEY SUGGESTED THE NEXT TIME IT HAPPENS, DO NOT RESTART THE CAR AND HAVE IT TOWED THE A DEALERSHIP TO TRY AND RECAPTURE AN ERROR CODE. I FILED A CLAIM WITH TOYOTA CORP BUT THEY LEAD ME TO THINK THAT THEY DON'T INVESTIGATE INCIDENTS LIKE THIS UNLESS THERE ARE NUMEROUS COMPLAINTS. I HAVE ADVISED MY FAMILY OF THIS DANGEROUS CONDITION WITH THE HIGHLANDER AND IF ANY ONE GETS HURT OR KILLED PLEASE SUE THE HECK OUT OF THEM. THIS IS A VERY DANGEROUS SYMPTOM WITH THE HIGHLANDER THAT IS GOING TO GET SOMEBODY KILLED AND TOYOTA DOESN'T SEEM TO CARE.

CITY STREET, TWO WHILE TURNING FROM A STOP AND TWO FROM A STATIONARY STOP. LOSS OF POWER. PRESSING ON ACCELERATOR HAD NO AFFECT BUT APPROXIMATELY 5-10 SECONDS REGAINED MOVEMENT AND CONTINUED ON. UNSURE/UNKNOWN OF THE SAFETY CAUSE. SCARING ESPECIALLY TURNING LEFT WITH ONCOMING TRAFFIC COMING AT YOU.

HELLO, THERE. I WANT TO SHARE MY EXPERIENCE ABOUT HIGHLANDER PROBLEM. MY WIFE AND ME WENT TO MYSTIC,CT FROM MY HOME FOR PLEASURE AUGUST 8. I USED CRUISE CONTROL WITH 65 MPH ON HIGHWAY. AFTER I FINISHED TRAVELING THERE, I TRIED TO USE THE SAME CRUISE CONTROL ON THE WAY HOME. AND THEN SUDDENLY MY CAR MADE PROBLEM IN THE MIDDLE OF DRIVING ON HIGHWAY. RPM WENT UP TO OVER 3000 AND RPM NEEDLE ON DASHBOARD STARTED DANCING. AND I WATCHED 'CHECK AWD SYSTEM','TRACTION CONTROL TURNED OFF','CHECK ENGINE VISIT YOUR DEALERSHIP' COMING UP. AUTOMATICALLY MY CAR LOST POWER CONTROL. WE WERE VERY SCARED BECAUSE EVERYONE THERE WAS DRIVING A CAR WITH HIGH SPEED AT NIGHT. I TURNED ON EMERGENCY LIGHT AND PUT MY CAR ON SERVICE ROAD. FORTUNATELY, NO BODY FOLLOWED BEHIND MY CAR AT THAT TIME. IF SOMEONE KEPT APPROACHING MY CAR,WE WOULD HAVE MADE BIG TRAFFIC ACCIDENT. THIS IS SAFETY ISSUE FOR US. EVEN IF WE ARE STILL ALIVE, I DON'T HAVE ANY COURAGEOUS IDEA ABOUT MY CAR. I WILL NOT BE SATISFIED WITH MY CAR. WHENEVER I DRIVE IT, I HAVE TO THINK ABOUT MY CAR CONDITION. FOR EXAMPLE, I FOUND THE SAME STORY ABOUT MY HIGHLANDER THROUGH CARCOMPLAINTS.COM THAT CAR WAS EVENTUALLY BURNED IN THE MIDDLE OF HIGHWAY. SO I WANT MY MONEY BACK BY LEMON LAW.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS STATIONARY OR WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SEAT BELT RETRACTOR ASSEMBLY FAILED ON MORE THAN ONE OCCASION. THE CONTACT STATED THAT THE SEAT BELT TIGHTENED WITH EACH ATTEMPT TO MOVE AND PREVENTED THE DRIVER FROM MOVING. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO KOONS TYSONS TOYOTA (8610 LEESBURG PIKE, VIENNA, VIRGINIA 22182), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

"TAKATA RECALL" WHILE DRIVING BACK HOME WHILE I WAS DRIVING ON THE 5 SOUTH FREEWAY HEADING BACK TO LOS ANGELES FROM NEWHALL CA, THE WARNING, THE ABS, THE CRUISE CONTROL AND THE TRACKING CONTROL LIGHTS LID ON MY DASHBOARD ALL AT THE SAME TIME, SCARE ME SINCE I WAS DRIVING WITH MY CHILDREN I DID NOT KNOW IF MY CAR WOULD ALL OF SUDDEN TURN OFF , BUT ONCE I GOT HOME I PARK AND RETURN BACK TO CHECK IT 30 MINUTES LATER TURN THE CAR ON AND THE LIGHTS WHERE STILL THERE I TURN THE CAR BACK OFF AND THIS MORNING THEY WHERE NO LONGER THERE I CALLED THE DEALER BUT THEY SAID THEY CANT NO LONGER DO ANYTHING BUT DO THE 5 POINT CHECK SINCE THE LIGHTS ARE NOT THERE FOR THEM TO SEE WHAT IS WRONG THE CAR OR WHY THE LIGHTS LID IN THE DASHBORAD.

IN MOTION, THERE WAS NO INDICATOR LIGHT ON BOARD, JUST BIG NOISE STARTED COMING DURING START OR SPEED OF CAR. ENGINE CYL 6 ROD BEARING WAS FAULTY , MAKING NOISE, DEALER REPAIRED IT AND NOT ABLE TO ASSURE OTHER BEARINGS DONT HAVE ANY ISSUES.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT CALLED ON BEHALF OF THE DRIVER AND STATED THAT ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE DRIVER'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED LEG INJURIES AND THE REAR PASSENGER ALSO SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE ALSO SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 1806013647. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

WHEN DRIVING IN THE RAIN WITH THE WINDSHIELD WIPERS OPERATING, A PATTERN, FOR A LACK OF A BETTER TERM, APPEARS AS PER THE INCLUDED PHOTO TAKEN WHEN THE VEHICLE WAS BEING DRIVEN AT THAT TIME. THIS PATTERN OR MARKINGS WHEN VISIBLE RUN VERTICALLY IN THE FORM OF WAVY LINES FROM ONE END OF THE WINDSHIELD TO THE OTHER. THIS CONDITION IS NOT THE RESULT OF THE WINDSHIELD WIPERS, A DIRTY WINDSHIELD, INSIDE OR OUT, OR ANY SUBSTANCE OF ANY KIND INTENTIONALLY APPLIED OR NOT AND IS AN ONGOING PROBLEM AND APPEARS EVERY TIME THE VEHICLE IS DRIVEN IN THE RAIN. WHEN FIRST NOTICED, THE VEHICLE WAS BEING DRIVEN OVER A PERIOD OF SEVERAL HOURS IN HEAVY AND LIGHT RAIN AND A PERIOD OF TIME IN DAYLIGHT AND EVENING HOURS WITH THE WIPERS BEING OPERATED AT DIFFERENT SPEEDS. THESE MARKINGS ARE A SUBSTANTIAL DISTRACTION ESPECIALLY IN THE EVENING WHERE ONCOMING HEADLIGHTS EXACERBATE THE CONDITION. THESE MARKINGS WHEN VISIBLE NEVER CHANGE OR STREAK AS THE WIPERS MOVE BACK AND FORTH AS IN THE CASE WHEN, FOR EXAMPLE, AN INSECT STRIKES THE WINDSHIELD. TO THIS END, AND JUST BY CHANCE ON THE DAY THE PHOTO WAS TAKEN, A STREAK IS VISIBLE AGAIN PROBABLY DUE TO AN INSECT HITTING THE WINDSHIELD OR SOME OTHER TYPE OF DEBRIS, HOWEVER, THE MARKINGS IN QUESTION CLEARLY STAND OUT FROM THE STREAK. IT IS NOTED IN THE CASE OF THE STREAK, AS WOULD BE EXPECTED, IT FOLLOWS THE MOVEMENT OF THE WIPER. THE MARKINGS WHEN APPLICABLE ARE VISIBLE WHEN THE VEHICLE IS MOVING OR STATIONARY AND CAN BE CLEARLY SEEN BY THE DRIVER AND FRONT SEAT PASSENGER REGARDLESS OF THE TYPE OF ROADWAY. AND FOR WHATEVER REASON, THESE MARKINGS ARE NOT VISIBLE IN THE ABSENCE OF RAIN OR WATER BEING APPLIED MANUALLY FROM A GARDEN HOSE.

SINCE I LEASED BY HIGHLANDER I HAVE NOTICED THAT THE CAR SHIFTS VERY HARD, SOMETIMES SPUTTERING BETWEEN 5-10MPH AND THEN ACCELERATING. DEALER REFLASHED THE COMPUTER BASED ON TECHNICAL BULLETIN TSB-0194-17. THEY HAVE NOW HAD THE CAR FOR 3 DAYS AND HAVE REPLICATED THE ISSUE AND I AM AWAITING GUIDANCE. THE VEHICLE HAS 13,000 MILES ON IT, THERE SHOULD NOT BE MAJOR TRANSMISSION ISSUES. MY COMPLAINT DOESN'T SEEM ISOLATED.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE CONTACT WAS SEATED IN THE FRONT PASSENGER SEAT, THE DRIVER FELL ASLEEP BEHIND THE WHEEL. UPON WAKING UP, THE DRIVER ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE VEHICLE CRASHED INTO A LIGHT POLE AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE STOMACH, HEAD, AND NECK. THE CONTACT SUSTAINED FOOT, CHEST, TONGUE, AND NECK INJURIES. THE FOUR REAR PASSENGERS SUSTAINED INJURIES TO THE NECK, HEAD, LIPS, FEET, AND ARMS. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE CONTACT CALLED QUEENSBORO TOYOTA AT (718) 335-8600 (LOCATED AT 62-10 NORTHERN BLVD, WOODSIDE, NY 11377), BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 60 MPH, THE BLIND SPOT DETECTOR MALFUNCTIONED. THE CONTACT STATED THAT THE BLIND SPOT DETECTION SYSTEM FAILED TO REGISTER A SEMI-TRUCK AS SHE ENTERED INTO THE LEFT LANE PREMATURELY. BUD CLARY TOYOTA OF YAKIMA IN UNION GAP, WASHINGTON WAS MADE AWARE OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 171-221-11129. THE FAILURE MILEAGE WAS 2,000. *TT UPDATED 10/5/18*JB

AS I WAS DRIVING ON THE FREEWAY I HEARD A LOUD BANG THERE WERE NO VEHICLES AROUND ME AT THE TIME AND NOTHING HAD HIT MY VEHICLE, I THEN HEARD FALLING GLASS PIECES AND WIND AND REALIZED MY SUNROOF HAD BEEN SHATTERED. UPON INSPECTION IT WAS EVIDENT THAT THE SUNROOF HAD EXPLODED AS IT WAS PUSHED OUTWARD AND CRACKED FROM ONE SIDE TO THE OTHER IN MULTIPLE AREAS.

WHILE DRIVING ON INTERSTATE ON CRUISE CONTROL AT 75 MPH, WITHOUT WARNING, ALERTS WENT OFF AND VEHICLE SLOWED TO ABOUT 40 MPH AND WOULD NOT LET ME GO ANY FASTER. THE AWD FAILURE ALERT SIGN CAME ON AS DID SYSTEM ENGINE FAILURE ALERT CAME ON. I WAS ABLE DRIVE AT THAT SLOW SPEED FOR APPROXIMATELY 4 MILES ON INTERSTATE RAMP WITH FLASHERS ON. MY SON ADVISED ME TO TURN ENGINE OFF FOR ONE MINUTE AND RESTART, WHICH IT DID WITHOUT ALERTS. THEN ABLE TO DRIVE THE 2O MILES HOME. NEXT DAY TOOK IT DEALERSHIP WHERE IT'S BEEN GOING ON 3 RD DAY. EXTREMELY BAD POSSIBLE OUTCOME COULD HAVE OCCURRED ON THE INTERSTATE BEING REAR-ENDED OR IF HAD BEEN TRYING TO PASS SOMEONE OR VICE VERSE. CAR PRESENTLY AT DEALERSHIP SO DO NOT HAVE VIN. OR ACTUAL MULES

VEHICLE DESIGN DOES NOT INCLUDE FRONT RECOVERY HOOK(S) NOR ANY SECURE LATCH POINT TO TOW THE VEHICLE IN AN EMERGENCY SITUATION. OWNERS MANUAL DOES NOT ADDRESS THIS ISSUE. TOYOTA CUSTOMER SERVICE (?) SUGGESTED USING THE FLAT BED TIGHT DOWN HOOKS AT MID-VEHICLE, HOWEVER THIS APPROACH WOULD NOT BE SAFE NOR REASONABLE IN AN EMERGENCY SITUATION. TOYOTA CUSTOMER SERVICE (?) IS CURRENTLY UNABLE TO SAFELY ADDRESS THIS SITUATION.

AT ABOUT 11,000 MILES, A HIGH PITCH WHINING SOUND APPEARED DURING ACCELERATION. THE DEALER IDENTIFIED A PROBLEM THAT REQUIRES A NEW TRANSMISSION. THE PARTS ARE BACK ORDERED. I WAS ADVISED TO CONTINUE TO DRIVE THE CAR UNTIL TOYOTA APPROVED THE REPAIR AND THE PARTS WERE AVAILABLE. RESEARCH INDICATED THAT THIS ISSUE IS COMMON AND MAY LEAD TO COMPLETE TRANSMISSION FAILURE PRESENTING A SAFETY ISSUE.

4 WEEKS AGO THERE WAS A NOTICEABLE HIGH PITCHED WHINE DURING ACCELERATION FROM 40 MPH AND UP. THE WHINE'S PITCH WOULD CHANGE UP OR DOWN WHEN THE AUTOMATIC TRANSMISSION CHANGED GEARS AND THE VEHICLE'S SPEED CHANGED. ON 2/12/2018, THE TRANSMISSION LET GO (THE ENGINE WOULD REV, BUT NO POWER TO THE WHEELS) WHILE MY WIFE WAS DRIVING ON A BUSY 45 MPH STREET. FORTUNATELY, THE PERSON BEHIND HERE DIDN'T REAR-END HER AND MY WIFE WAS ABLE TO PULL THE VEHICLE INTO A TURNING LANE AND STOP WITH FLASHERS ON. SHE TURNED THE VEHICLE OFF AND ON. THE TRANSMISSION ENGAGED AND SHE WAS ABLE TO DRIVE THE VEHICLE HOME. RIGHT BEFORE THE TRANSMISSION LET GO, SHE HEARD A GRINDING NOISE. WHEN I DROVE THE VEHICLE TO THE DEALERSHIP, THE WHINE WAS GONE ON ACCELERATION, BUT NOW IT WOULD WHINE ON DECELERATION! THE MECHANIC AT THE DEALERSHIP DETERMINED THE TRANSMISSION NEEDED TO BE REPLACED DUE TO AN INTERNAL CLIP THAT BECOMES UNSEATED. THE CLIP CAN CAUSE INTERNAL DAMAGE TO THE TRANSMISSION. THEY WERE WORKING ON ANOTHER HIGHLANDER WITH THE EXACT SAME PROBLEM. THERE IS A CONVERSATION PUBLISHED ON EDMUNDS.COM WITH OTHER PEOPLE REPORTING THE SAME ISSUE I HAD WITH MY HIGHLANDER'S 8-SPEED AUTOMATIC TRANSMISSION. MY HIGHLANDER HAD 13.200 MILES ON IT WHEN I TOOK IT TO THE SHOP. IT TOOK 9 CALENDAR DAYS TO GET THE VEHICLE FIXED DUE TO LIMITED AVAILABILITY OF THE TRANSMISSION. THE DEALERSHIP TOLD ME MY REPLACEMENT TRANSMISSION WAS THE ONLY ONE IN THE COUNTRY (USA) WHEN THEY ORDERED IT! IF THIS IS HAPPENING WITH SO MANY HIGHLANDERS WITH THIS 8-SPEED AUTOMATIC TRANSMISSION, IT'S JUST A MATTER OF TIME BEFORE A SERIOUS ACCIDENT RESULTS FROM THE TRANSMISSION FAILING ON SOMEONE ELSE.

I HAVE A SAFETY CONCERN REGARDING MY 2017 TOYOTA HIGHLANDER. I AM TRYING TO USE THE HIGHLANDER'S ADVERTISED ABILITY TO TOW A SMALL RV TRAILER (UNDER 5000LBS). TOYOTA AGREES THIS REQUIRES INSTALLATION OF A BRAKE CONTROLLER IN THE HIGHLANDER AND ELECTRIC BRAKES ON THE RV TRAILER. I INSTALLED A BRAKE CONTROLLER FOLLOWING STANDARD INDUSTRY PRACTICES. WHEN THE MANUAL BRAKE SWITCH IS THEN APPLIED, MY TOYOTA HIGHLANDER DISPLAYS "PRE-COLLISION SYSTEM MALFUNCTION" WARNING MESSAGE EVEN IF THE PRE-COLLISION SYSTEM IS TURNED-OFF. (NOTE: THIS ISSUE ONLY OCCURS IN 2017 AND 2018 HIGHLANDERS SINCE EARLIER VERSIONS DID NOT COME EQUIPPED WITH A COLLISION AVOIDANCE SYSTEM). I BELIEVE THAT THE BURDEN SHOULD BE ON TOYOTA TO PROVIDE PROPER INSTRUCTIONS ON HOW TO RECTIFY THIS ISSUE. TOYOTA HAS NOT PROPERLY ADDRESSED THIS ISSUE DESPITE MY REPEATED LETTERS TO TOYOTA. I AM PARTICULARLY CONCERNED THAT BECAUSE OF THE LACK OF GUIDANCE PROVIDED BY TOYOTA ON THIS ISSUE, SOME FOLKS (AS NOTED ON INTERNET HTTP://WWW.TOYOTANATION.COM/FORUM/333-HIGHLANDER-3RD-GENERATION-2014/1509914-7-PIN-WIRING-HARNESS-2017-HIGHLANDER-LIMITED.HTML) ARE INSERTING A DIODE TO PREVENT THEIR BRAKE CONTROLLER FROM DRIVING POWER BACK ONTO THE BRAKE SENSE LINE IN ORDER TO PREVENT THE "PRE-COLLISION SYSTEM MALFUNCTION" WARNING MESSAGE. THIS ALSO PREVENTS THE BRAKE LIGHTS ON BOTH THE TOW VEHICLE AND TRAILER FROM BEING LIT WHEN THE TRAILER BRAKES ARE MANUALLY APPLIED. I BELIEVE THIS TO BE UNSAFE. THE ABILITY TO APPLY THE TRAILER BRAKES INDEPENDENTLY OF THE TOW VEHICLE BRAKES (I.E. THE MANUAL OVERRIDE CAPABILITY) IS A SAFETY FEATURE FOR REDUCING TRAILER SWAY WHICH CAN OCCUR IN CERTAIN CIRCUMSTANCES. FURTHERMORE, IT IS MY UNDERSTANDING THAT THE MANUAL OVERRIDE CAPABILITY IS REQUIRED BY LAW IN CALIFORNIA. TOYOTA NEEDS TO PROVIDE GUIDANCE SINCE ONLY THEY HAVE THE DETAILED KNOWLEDGE NEEDED TO DEVELOP A SOLUTION.

AS I WAS TURNING LEFT AT A GREEN ARROW ACROSS A DIVIDED HIGHWAY, THE CAR STOPPED MOVING IN THE MIDDLE OF THE INTERSECTION. THERE WERE NO WARNING LIGHTS OR ALARMS IN ADVANCE OF THE STOP, NOR WERE THERE ANY CRUNCHING OR GRINDING SOUNDS AT THE TIME THE CAR STOPPED. I COULD TELL WHEN I STEPPED ON THE ACCELERATOR AT THE TIME THE LIGHT TURNED GREEN THAT SOMETHING WASN'T RIGHT. AFTER THE CAR STOPPED, I TRIED TO RE-START 2X IN THE INTERSECTION, THEN PUSHED THE CAR OUT OF THE INTERSECTION. THE LIGHTS AND ELECTRICAL CAME ON, BUT WHEN I PUT IT IN GEAR AND HIT THE ACCELERATOR, THE ENGINE REVVED AND THE RPMS WENT UP, BUT THE TIRES DID NOT ENGAGE. TOYOTA DEALERSHIP WITH CALLS TO TOYOTA ENGINEERING TOOK 2 DAYS TO DIAGNOSE IT AS A TRANSMISSION " PRODUCTION ERROR" THAT REQUIRED A "COUNTERMANDED" REPLACEMENT. THEY HAVE HAD THE CAR IN FOR SERVICE FOR OVER 30 DAYS. I WAS CONTACTED LAST FRIDAY THE 12TH TO BE TOLD THAT THE REPLACEMENT PART WAS IN, BUT HAVE NOT BEEN CONTACTED TO PICK UP.

THIS VEHICLE HAS A DEFECTIVE WINDSHIELD WASHER PUMP THAT TOYOTA REFUSES TO REPLACE. I WAS IN CHICAGO ON 12/26-31/2017 AND THE TEMPERATURE WAS BELOW 20 DEGREES. THE WINDSHIELD WASHER FROZE AND I TOOK THE VEHICLE TO GROSSINGER TOYOTA, LINCOLNWOOD, IL ON 12/27 AND 12/29. THEY DID NOTHING ON 12/27 OTHER THAN PARK THE VEHICLE INSIDE WHERE THE PUMP THAWED AND WORKED. THE NEXT TWO DAYS IT FROZE AGAIN. ON 12/29 I DROVE TO WI AND PLACED MY FAMILY IN AN UNSAFE SITUATION WITH SALT ON THE WINDSHIELD AND NO WORKING WASHER. I TOOK THE VEHICLE BACK TO GROSSINGER AND THEY CHANGED FLUID TO A COLDER TEMPERATURE AND USED AIR TO BLOW OUT THE LINES. THE NEXT MORNING IT WAS AGAIN BELOW 10 DEGREES WHEN I LEFT CHICAGO. THE WASHER AGAIN DID NOT WORK AND IT PLACED MY FAMILY IN AN UNSAFE SITUATION WITH SALT AND DIRT ON THE WINDSHIELD. IN HANNIBAL, MO I SAT IN A FAST FOOD DRIVE THRU FOR 15 MINUTES AND THE WASHER STARTED WORKING. SOON AS I WAS BACK ON THE ROAD IT AGAIN FROZE UP. I TOOK THE VEHICLE TO TEXAS TOYOTA, GRAPEVINE, TX ON 1/4/2018 AND THEY REFUSED TO LOOK AT THE VEHICLE UNLESS THE PROBLEM COULD BE DUPLICATED. I REFUSED TO DRIVE BACK TO CHICAGO TO DUPLICATE THE FROZEN WINDSHIELD WASHER PUMP. IT IS OBVIOUS THE CULTURE OF NOT CARING ABOUT SAFETY HAZARDS ON THEIR VEHICLES CONTINUES AT TOYOTA. I BELIEVE THE DIAPHRAGM INSIDE THE WINDSHIELD WASHER PUMP IS DEFECTIVE AND FREEZES WHEN THE TEMPERATURE IS BELOW 20 DEGREES. TOYOTA REFUSES TO ACKNOWLEDGE A DEFECTIVE WINDSHIELD WASHER PUMP.

THE DRIVER'S SEATBELT IS NOT ERGONOMICALLY PLACED, AND REACHING UP, BACK AND PULLING FORWARD WITH MY LEFT ARM TO ATTACH THE SEATBELT HAS DAMAGED MY LEFT SHOULDER (SEVERE TENDINITIS AND A PARTIALLY TORN ROTATOR CUFF). TO DATE PHYSICAL THERAPY HAS NOT RESOLVED THE ISSUE AND I MUST RETURN TO THE ORTHOPEDIC SURGEON FOR FURTHER EVALUATION.

WHILE DRIVING UP THE I-5 GRAPEVINE AT 72 MPH THE CAR SUDDENLY SLOWED WITHOUT ANY WARNING TO UNDER 20 MPH. THE CHECK ENGINE LIGHT TURNED ON AND THE DASH SAID AWD SYSTEM DISENGAGED OR ERROR OR SOME SIMILAR MESSAGE AND TO TAKE TO THE DEALER. I WAS BARELY ABLE TO ACCELERATE TO GET OFF THE ROAD. I PULLED OFF, TURNED THE CAR OFF AND BACK ON, AND IT STARTED RUNNING AGAIN. I'M LUCKY I WAS NOT REAR ENDED.

WHILE DRIVING 60 MPH ON AN INTERSTATE, MY SUNROOF JUST EXPLODED FOR NO REASON.

THE BULKY SIDE MIRROR ON THE DRIVER'S SIDE CREATES A SAFETY HAZARD WHEN MAKING A LEFT HAND TURN BECAUSE OF A LARGE BLIND SPOT. I WAS INVOLVED IN AN ACCIDENT DUE TO THAT VERY REASON. I WAS MAKING A LEFT HAND TURN AS DESCRIBED ABOVE. I CHECKED FOR ONCOMING TRAFFIC SEVERAL TIMES AND TURNED WHEN I SAW TRAFFIC WAS CLEAR. I WAS HIT ON THE DRIVER'S SIDE BECAUSE MY VISIBILITY WAS BLOCKED BY THE MIRROR AND THE ONCOMING VEHICLE WAS NOT SEEN.

DRIVING APPROXIMATELY 72 MPH WHEN VEHICLE DIED CAUSING A POTENTIALLY VERY HAZARDOUS SITUATION - CHECK ENGINE LIGHT CAME ON, MASTER WARNING LIGHT CAME ON, SEE DEALER FOR REPAIR MESSAGE DISPLAYED. WAS ABLE TO LIMP TO SIDE OF ROAD AND HAD VEHICLE TOWED TO DEALERSHIP. AFTER 2 DAYS OF DIAGNOSTIC TESTING THE ENGINE CONTROL MODULE (ECM) WAS REPLACED UNDER WARRANTY (LESS THAN 12,000 MILES ON VEHICLE). THE VEHICLE IS RUNNING, HOWEVER, NOW NOTICE A DECREASE IN GAS MILEAGE AND DIFFERENCE IN TRANSMISSION SHIFTING SINCE REPLACEMENT.

I PURCHASED MY TOYOTA IN MARCH. LAST NITE WAS OUR FIRST STORM OF THE YEAR. I LIVE IN SALEM,NH AND WE HAD MAYBE 2-3 INCHES OF SNOW. I WAS DRIVING HOME AND WENT OFF THE ROAD TWICE. I TRIED PUMPING BRAKES AND I FEEL AS THOUGH I HAD NO CONTROL OVER THIS SUV I COULD NOT STOP. IT WAS NOT DEEP SNOW. I FEEL SOMETHING IS VERY WRONG WITH THIS CAR. I WAS NOT GOING MORE THAN 25 MPH AND MY SUV WENT OFF ROAD AND I NARROWLY MISSED A TELEPHONE POLE. I HAVE NEVER HAD AN SUV THAT DROVE THIS BADLY. SOMETHING IS NOT RIGHT, MY HUSBAND EVEN DROVE AFTER I WENT OFF ROAD AND WHILE HE WAS DRIVING THE CAR SLID ALL OVER ROAD TOO. DO YOU HAVE ANY OTHER COMPLAINTS IN THIS TYPE OF WEATHER. I BOUGHT THIS CAR FOR SAFETY FEATURES AND NOW I AM IN FEAR OF MY LIFE IN SNOW. HELP ME PLEASE.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE REVVED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ISLAND TOYOYA (1591 HYLAN BLVD, STATEN ISLAND, NY), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,100.

WINDSHIELD REPLACED AFTER A CRACK. WINDSHIELD COMPANY AND TOYOTA DEALER COULD NOT RECALIBRATE FRONT CAMERA. LANE WARNING SYSTEM AND FRONTAL COLLISION AVOIDANCE SYSTEMS NOT WORKING. DRIVING WITH WARNING LIGHTS ON DASH. WINDSHIELD MOUNTED CAMERA SAFETY SYSTEMS IS A BAD IDEA. THE NEED FOR WINDSHIELD REPLACEMENT MAY OCCUR TO ANYONE. IT SHOULD NOT BE THIS COMPLICATED TO RECALIBRATE THE CAMERA. SO NOW I HAVE AN EXPENSIVE VEHICLE THAT IS SUPPOSED TO BE KEEP ME SAFE- EXCEPT THAT THE SAFETY SYSTEMS ARE NOT WORKING.

VEHICLE HAD A STRAIGHT FRONTAL COLLISION WITH THE END OF A GUARDRAIL ON A HIGHWAY BETWEEN 30-40 MPH. VEHICLE IS EQUIPPED WITH A COLLISION AVOIDANCE RADAR SYSTEM BUT THE SYSTEM DID NOT ENGAGE. THE SYSTEM DID NOT AUTOMATICALLY BRAKE AS IT SHOULD HAVE.

WE WERE IN A THANKSGIVING DAY RELATED TOUCH N GO TRAFFIC ON A NORMAL STREET, WHICH ENTERS INTO A MALL. ALL OF US ARE STOPPED AT A RED LIGHT, CAR AHEAD OF US JUST STARTED MOVING AND WE FOLLOWED AFTER ALLOWING A SAFE DISTANCE, THEN SUDDENLY THE CAR AHEAD OF US STOPPED, SO I TRIED STOPPING QUICKLY, BUT THE CAR'S AUTOMATIC COLLISION AVOIDANCE KICKED IN AND TOOK CONTROL OF MY BRAKES, BUT IT STILL DIDNT STOP, I WAS TRYING TO STOP, BUT THE BRAKES WERE NOT WORKING. ENDED UP REAR-ENDING CAR INFRONT OF ME. THE WHOLE POINT OF THIS SAFETY FEATURE WAS TO PREVENT THE CAR FROM REAR ENDING OTHER CARS IN DAY-TO-DAY TRAFFIC SITUATIONS. ALSO OUR SPEED WAS NOT MORE THAN 20 MPH, WHEN I HIT THE GAS PEDAL, ALMOST INSTANTLY I REALIZED I HAVE TO STOP AND TOOK MY FOOT OFF THE PEDAL, TRIED BRAKING, BUT CAR KEPT ROLLING FORWARD. THIS IS JUST 4 MONTH OLD CAR WITH 2500 MILES ON IT. WAITING TO SEE HOW TOYOTA HANDLES MY CASE, IN THE MEANTIME, INSURANCE THINKS I AM AT FAULT AND STARTED THE CLAIM, COVERING THE CAR INFRONT OF ME. MY DASHBOARD DISPLAYED A "BRAKE" MESSAGE IN RED COLOR, WHICH IS TRUE, IT IDENTIFIED A COLLISION, BUT DIDNT STOP. IMO STOPPING IS MORE IMPORTANT! THERE WAS SOME DAMAGE TO CAR INFRONT OF ME, MY CAR HAD SOME MINOR DAMAGE TO GRILLS AND FRONT BUMPER AREA.

I WAS TRAVELING EAST AT 65 MILES PER HOUR ON INTERSTATE I64 IN ILLINOIS WHEN A VERY LOUD BOMB, LIKE A SHOT GUN SOUND OCCURRED IN MY CAR. WE WERE THEN COVERED WITH THE SHATTERED GLASS FROM THE SUNROOF SHATTERING AND GLASS WAS BLOWN INSIDE THE VEHICLE AND OUT. WE WERE NOT HIT WITH ANY OBJECT, IT EXPLODED FROM THE INSIDE OUT. THE GLASS WAS ACTUALLY PUSHED UP TO THE SKY. THE EXPLOSION LEFT A 14 INCH HOLE IN MY SUNROOF.

THE NEW HEADRESTS ARE TOO FAR FORWARD AND CREATE A LITERAL PAIN IN THE NECK. THE NEW HEADREST REQUIREMENTS ARE CAUSING THE MANUFACTURERS TO PRODUCE VEHICLES THAT THE END USERS ARE HAVING TO MODIFY, OR SET THE SEATS AT AN ANGLE THAT INCREASES THE LIKELIHOOD OF INJURY IN AN ACCIDENT. THIS IS TRUE OF MOST NEW VEHICLES. PLEASE REVISE THE NEW REGULATIONS.

2017 TOYOTA HIGLANDER. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE DEPRESSING THE BREAK PEDAL THE VEHICLE CONTINUED TO MOVE FORWARD. DUE TO THE FAILURE THE CONSUMER HAS RAN INTO A HANDICAP SIGN, LAWN TRACTOR AND WHEELBARROW. THE COLLISIONS CAUSED DAMAGE TO THE FRONT BUMPER, NUMBER PLATE AND NUMBER PLATE COVER. ALSO, CAUSED DEEP SCRATCHES TOT HE LEFT LOWER PANEL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED UPDATED 09/28/2017*JS

ACCELERATE SPEED OVER 80MPG CAR JUST SHUTSDOWN THOUGH STEERING STILL MANAGEABLE OR WORKING GAS PEDAL DONT WORK NO MORE HAVE TO CRUISE THE CAR FROM 1 LANE ALL THE WAY TO THE VERY RIGHT LANE LUCKILY EXIT RAMP JUST THERE AND HAVE TO EXIT. TURN OFF CAR THEM RESTARTT CAR WORKS AGAIN NORMAL. SENT TO DEALER KEYES TOYOTA VAN NUYS NOW WILL BE 3 WEEKS STILL NO NEWS AS THE GUY STOPS CALLING US GIVE ME UPDATE AFTER 1ST WEEK. TRIED TO CALL FRIDAY OF 2ND WEEK BUT WAS PUT ON HOLD FOREVER.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. THE CONTACT STATED THAT SINCE THE VEHICLE WAS PURCHASED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THERE WAS ALSO AN ABNORMAL FUEL ODOR EMITTING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THERE WAS PHYSICAL EVIDENCE OF A FUEL LEAK UNDER THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO FORT'S TOYOTA OF PEKIN LOCATED AT: 120 RADIO CITY DR, PEKIN, IL 61554, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT RODENTS HAD CHEWED THROUGH THE FUEL LINE. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. UPDATED 11/06/17*LJ *JS *TT

VEHICLE SUSTAINED A CRACK FROM TWO SMALL STONES HITTING THE WINDSHIELD WHILE TRAVELING ON A HIGHWAY AT APPROXIMATELY 55 MPH. CRACK SPREAD SIGNIFICANTLY FROM THE INITIAL IMPACT SITE. WEATHER DID NOT HAVE A FACTOR IN THIS AS IT WAS SUMMER. CRACK CONTINUED TO SPREAD EVEN AFTER THE VEHICLE WAS PARKED IN A GARAGE. CRACK SPREAD WITH VERY LITTLE PRESSURE APPLIED TO THE WINDSHIELD. BELIEVE THAT THE WINDSHIELD WAS NOT MANUFACTURED TO SUSTAIN A LIGHT IMPACT.

THE HEADLIGHT PROJECTION IS SHARPLY CUT OFF AT THE TOP. WHEN ENTERING A DIP IN THE ROAD THERE IS NO ILLUMINATION AT THE FAR SIDE UPHILL. THE DEALER ADJUSTED THEM, NOW THERE IS A LACK OF ACCEPTABLE LIGHT IMMEDIATELY IN FRONT ON FLAT ROADS

I AM EXPERIENCING EXCESSIVE AMOUNTS OF GLARE FROM THE WINDSHIELD. THE VEHICLE WAS PURCHASED NEW IN MAY OF 2017. I INITIALLY HAD TINT APPLIED TO THE WINDSHIELD FOR MEDICAL REASONS AND THOUGHT MAYBE IT WAS CAUSING AN INTERACTION WITH THE GLASS ITSELF. AFTER HAVING THE TINT REMOVED, I AM STILL EXPERIENCING THIS EXCESSIVE GLARE.

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE DRIVESHAFT BECAME EXPOSED. IN ADDITION, THE DRIVER AND PASSENGER SEAT ADJUSTMENT LEVERS BECAME DETACHED FROM THE SEAT HARNESS. OAKLAWN TOYOTA IN OAKLAWN, IL (60453-2668) WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 1,000. UPDATED 09/28/17*LJ****UPDATED 10/24/17*LJ *JS *AS THE CONSUMER STATED THE NAVIGATION SYSTEM AND RADIO FAILED. THE VEHICLE WAS NOT SOLD WITH LEATHER SEATS AS IT WAS SUPPOSED TO HAVE BEEN. *JS

WHILE DRIVING VEHICLE LOST POWER TO APPX 5MPH AND CHECK ENGINE, CHECK ALL WHEEL DRIVE SYSTEM, VISIT DEALER, LIGHTS APPEARED ON DASH, VEHICLE WAS ON HIGHWAY DRIVING AT APPX 50MPH AT TIME OF INCIDENT , DEALER REPROGAMMED ECM, AND RETURNED CAR TO OWNER AND NEXT DAY WHILE DRIVING INCIDENT HAPPENED AGAIN

INTERSTATE DRIVE- 70MPH. NO TRAFFIC WITHIN AT LEAST 0.5 MILE AHEAD. MULTIPLE VEHICLES BEHIND. NO OVERPASSES OR OVERHANGING SIGNS OR STRUCTURES. SUDDEN, EXTREMELY LOUD NOISE FOLLOWED BY WIND NOISE. EXITED FIRST OPPORTUNITY. PANORAMIC SUNROOF SHATTERED WITH LARGE SECTION MISSING ABOVE PASSENGER SEAT. MINIMAL GLASS ABOVE SUNROOF SCREEN. NO FOREIGN OBJECTS UNDER GLASS ATOP THE SCREEN. AT THE TIME OF EXPLOSION CARS BEHIND SUDDENLY SLOWED AND SWERVED, PRESUMABLY FROM FLYING GLASS.

BOUGHT THIS 2017 HIGHLANDER BRAND-NEW FROM THE DEALER. IT HAD 67 MILES ON THE ODOMETER. WITHIN A FEW THOUSAND MILES, A STONE CHIPPED THE WINDSHIELD AND WITHIN DAYS THE WINDSHIELD WAS A SPIDER'S NEST OF SPREADING CRACKS ALL ACROSS UP AND DOWN THE WINDSHIELD. I BOUGHT A NEW 2015 HIGHLANDER FROM THE SAME DEALER AND HAD THE EXACT SAME PROBLEM AFTER JUST A FEW THOUSAND MILES. I BELIEVE TOYOTA SLANTED THE HOOD OF THE VEHICLE DOWN FOR BETTER AIRFLOW AND RESULTING MPG INCREASE AND IN SO DOING, ALL ROAD DEBRIS SUCH AS STONES, ARE PROPELLED UP RIGHT ONTO THE WINDSHIELD AND THE STONES SMASH THE WINDSHIELD. WHAT ARE THE RANDOM ODDS THAT A BRAND-NEW, DEALER-BOUGHT 2015 AND 2017 HIGHLANDER WOULD BOTH GET A STONE CHIP THAT DESTROYS THE WINDSHIELD WITHIN THE FIRST FEW THOUSAND MILES OF DRIVING? THESE WINDSHIELD AREN'T CHEAP TO REPLACE- ABOUT $1400.

THE DYNAMIC RADAR CRUISE CONTROL DOES NOT OPERATE CORRECTLY AND CAN BE VERY DANGEROUS. WHEN DRIVING ON A HIGHWAY WITH THE FEATURE ON AND A VEHICLE IN FRONT OF YOU EXITS TO THE RIGHT, THE HIGHLANDER WILL SLOW AND BRAKE AGGRESSIVELY AS IF IT'S STILL FOLLOWING THE SLOWING EXITING VEHICLE THAT IS NOW IN ANOTHER LANE AND LEAVING THE HIGHWAY. THE SETTING OF THE VEHICLE TO VEHICLE DISTANCE AND PRE-COLLISION SETTING HAVE LITTLE AFFECT ON THIS PROBLEM. THIS PROBLEM CAN EASILY BE DUPLICATED EVERY TIME. THE DEALER SAYS IT'S NORMAL OPERATION. I WAS NEARLY REAR ENDED BY A LARGE TRUCK WHEN MY HIGHLANDER UNEXPECTEDLY AND AGGRESSIVELY BRAKED AND SLOWED FOR NO REASON AS IT CONTINUED TRACKING THE EXITING VEHICLE IN FRONT OF ME. I COULD HAVE BEEN KILLED, WHICH IS WHY I NO LONGER USE DYNAMIC RADAR CRUISE CONTROL. PLEASE INVESTIGATE THIS MATTER WITH TOYOTA BEFORE SOME IS SERIOUSLY INJURED. THANK YOU.

MANY ELECTRICAL PROBLEMS, FUSES REPEATEDLY BLOWING OUT, POWER LIFT GATE NOT CLOSING, MANY DIFFERENT ERROR MESSAGE APPEARING ON THE SCREEN FOR NO REASON, VEHICLE WENT INTO ACCESSORY MODE WHILE DRIVING RESULTING IN A LOSS OF POWER. *TR

THE VEHICLE IS DESIGNED TO CONTINUE TO CHARGE THE BATTERIES EVEN AFTER THE KEY IS NO LONGER IN THE PROXIMITY OF THE VEHICLE. THIS COULD RESULT IN A SAFETY ISSUE WHEN THE VEHICLE IS PARKED IN A GARAGE - GENERATING CO AND ALSO POTENTIALLY OVERHEATING. PROPOSE THE VEHICLE CONTROL LOGIC WILL SHUTDOWN THE VEHICLE AFTER A DESIGNATED PERIOD FOLLOWING THE KEY NOT BEING IN PROXIMITY. (IT MAKES LITTLE SENSE FOR THE VEHICLE TO CONTINUE TO OPERATE IF IT HAS BEEN STATIONARY FOR AN EXTENDED PERIOD OF TIME WITHOUT THE KEY IN PROXIMITY). SUITABLE LOGIC COULD BE INSTALLED FOR THE DRIVER TO OVERRIDE IF REQUIRED (IN THE CASE OF A BREAKDOWN, STRANDED IN INCLEMENT WEATHER ETC.).

TL* THE CONTACT OWNS A 2017 TOYOTA HIGHLANDER. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT DRIVE FORWARD AND ROLLED BACKWARDS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE SHAFT SUPPORT BEARING RETAINING RING FAILED AND CAUSED THE AXLE TO SEPARATE FROM THE TRANS AXLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 192.

GASOLINE BEGAN GUSHING FROM FRONT OF VEHICLE AS I WAS DRIVING ON HIGHWAY. I STOPPED AND CALLED TOYOTA ROADSIDE ASSISTANCE. THEY CALLED THE FIRE DEPARTMENT AND VEHICLE WAS TOWED TO NEAREST TOYOTA DEALERSHIP. I HAVE SPOKEN WITH TOYOTA CORPORATE AND THE CASE NUMBER INVOLVING THIS INCIDENT IS #1702060159

2017 TOYOTA HIGHLANDER SE AWD ("VEHICLE"). ON JANUARY 26, 2017 AT APPROXIMATELY 11:15 P.M., PACIFIC TIME, I WAS DRIVING THE VEHICLE ON THE INTERSTATE 10 FREEWAY NEAR THE LA BREA AVENUE EXIT. IT WAS DARK BUT CLEAR WITH LIGHT TO MEDIUM TRAFFIC. WHILE I WAS DRIVING AROUND 80 MPH AND MERGING TOWARD AN INNER LANE, THE VEHICLE SUDDENLY - ON ITS OWN - SLOWED TO AROUND 30 OR 40 MPH. CONCOMITANTLY, THE VEHICLE'S MESSAGING SYSTEM (BETWEEN THE TACHOMETER AND SPEEDOMETER) BEGAN BLINKING AND ALERTING ME THAT THE ALL WHEEL DRIVE SYSTEM WAS EXPERIENCING FAILURE AND THAT THE VEHICLE NEEDED IMMEDIATE SERVICING. A SMALL ORANGE TRIANGULAR INDICATOR WITH AN EMBEDDED EXCLAMATION POINT FLASHED AS WELL. I ENGAGED THE HAZARD LIGHTS AND THEN MANIPULATED THE TRANSMISSION SHIFTER INTO VARIOUS POSITIONS WHILE FULLY DEPRESSING THE ACCELERATOR, BUT THE VEHICLE WOULD NOT ACCELERATE OVER 30 OR 40 MPH. FACED WITH THE POSSIBILITY OF BEING REAR ENDED, I DISENGAGED THE HAZARD LIGHTS, SIGNALED TO THE RIGHT, AND EVENTUALLY MADE IT OFF THE FREEWAY. THE FOLLOWING DAY, JANUARY 27, 2017, I TOOK MY VEHICLE TO A TOYOTA DEALERSHIP WHERE I BELIEVE IT IS STILL BEING DIAGNOSED . THE LONGER THE DIAGNOSIS TAKES, THE MORE I AM CONCERNED THAT TOYOTA HAS NOT DETERMINED THE REMEDY FOR THIS ISSUE. GIVEN TOYOTA'S HISTORY, I AM ALSO CONCERNED THEY MAY RETURN THE VEHICLE TO ME WITHOUT DETERMINING CONCLUSIVELY HOW THE PROBLEM OCCURRED AND WITHOUT FIXING THE ISSUE SO THAT IT WILL NOT POSE A THREAT TO MY PASSENGERS, INCLUDING MY OWN FAMILY, AND THE PUBLIC. ACCORDINGLY, IT IS MY DUTY TO REPORT THIS TO THE NHTSA AND TO SEEK THE NHTSA'S GUIDANCE ABOUT STEPS I CAN TAKE TO ENSURE THAT TOYOTA DOES NOT HAND ME BACK THE VEHICLE, WHICH MAY BE A DEATHTRAP. I DON'T USE SUCH INFLAMMATORY WORDS LIGHTLY, BUT THE MORE I CONTEMPLATE, THE MORE I FEEL THAT THIS WAS A POTENTIALLY LIFE-THREATENING EVENT.